BEST WESTERN Glasgow City Hotel

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BEST WESTERN Glasgow City Hotel.

Experience city centre chic!

Visit the BEST WESTERN Glasgow City Hotel and enjoy both budget rates and a comfortable stay in the hotels perfect Glasgow city centre location by Charing Cross train station & the Kings Theatre. Built in 1800s, the hotel was once the home of a Theatre Dance School and still features original architectural characteristics of the era. No two rooms are alike and each bedroom is individually designed with contemporary amenities to offer you a great experience.

Above all we'll treat you to typical Glasgow hospitality throughout your stay. Our warm & friendly, welcoming staff will do everything in their power to make sure you want for nothing. And if you do, they'll get it in a jiffy!

As a Metro-style hotel, we offer a self-serve buffet style cooked breakfast & room service light meals only. Table service is available in the lounge for drinks, light meals and snacks. There is Free Wi-Fi throughout the hotel and Free access to a guest PC with internet access and printing services in the lounge.

As for things to do you'll be spoilt for choice this is Glasgow! We have it all from shopping on the Style Mile to discovering Mackintosh and his architecture. Over 20 Museums and Art Galleries (mostly free entry), will entertain the kids both young and old. And if you need a hand planning your day our local staff will guide you along the way to make it a fantastic & memorable stay!

Reviews

TripAdvisor

TripAdvisor Traveller Rating:Based on 437 traveller reviews

86

164

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30

Excellent, friendly base for exploring Glasgow

31/07/2015Eric S, Dundee, United Kingdom

The hotel is very conveniently located close to Charing Cross station. It's only a 10--12 minute, most interesting walk into the George Square and the centre, but the station means you can pretty mu...more

The hotel is very conveniently located close to Charing Cross station. It's only a 10--12 minute, most interesting walk into the George Square and the centre, but the station means you can pretty much go anywhere in the Glasgow area very easily.
We dealt with four different receptionists during our visit. All were welcoming, friendly and went out of their way to help. Our room was superb - quiet, comfortable and spacious. Huge bed. Coffee and tea were available. Smart en suite.
Really enjoyed the breakfast. Helpful staff again. Smart buffet in a separate room. Took our food into the dining room next door. Hot and cold food on offer. Particularly enjoyed the bacon which wasn't at all fatty. Nice scrambled eggs. Set us up for the day.
Comfortable lounge for reading the paper before setting off.
When leaving there was no problem storing our case for the day until our train was due.
This hotel is a real discovery. Will definitely return. Highly recommended.less

Would NOT recommend!

26/07/2015StillJolly, N.Ireland

Pros:
- The hotel is in a quiet area & easy to get to. Quite close to some really nice bars & restaurants.
- All the staff we dealt with were extremely friendly and very helpful.
- The room & bathro...more

Pros:
- The hotel is in a quiet area & easy to get to. Quite close to some really nice bars & restaurants.
- All the staff we dealt with were extremely friendly and very helpful.
- The room & bathroom were clean.
- It was cheap, but maybe there was a reason for that...
Cons:
- The hotel is in great need of an update. The entire building is old & creaking with uneven floors. We were situated on the ground floor and our sleep was disturbed on all 3 nights we stayed by a constant creaking of the floorboards above. I can't emphasis how annoying this was!
- The room itself was outdated and cramped. Barely any room to move around and the tea making facilities were situated by my bedside table which was just plain awkward as you had to bring the kettle across the room to the nearest plug and I had no room for my own belongings.
- Our view from the window was literally a building site complete with rubble, half a dilapidated building and a digger. On our last morning (a Monday), construction began at 7.30am which along with the constant creaking from the floorboards above left us with very little sleep. There was a notice at reception informing us of this construction work but would have appreciated being informed in advance.
- The bed was just OK comfort-wise but the pillows were hard and gave me neck-ache. If you require a comfortable nights sleep, do not choose this hotel!
- We were informed that we had free wifi but barely got a signal from our room which more or less meant we had no wifi.
- The TV signal was awful and was constantly cutting out. Some channels were totally un-watchable.
I don't think I would ever choose this hotel again.less

Good location

24/07/2015Gazman2, Caerphilly

Hotel is coneniently located - takes about 20 minutes to walk to Kelvinhall Museum and about 15 minutes to the centre of town. Welcome on arrival was very good. Room was at front of hotel which we wer...more

Hotel is coneniently located - takes about 20 minutes to walk to Kelvinhall Museum and about 15 minutes to the centre of town. Welcome on arrival was very good. Room was at front of hotel which we were pleased with as we were aware that large scale construction is taking place at the rear of the hotel.unfortunately, the level of noise at the front was really high because the widows are single glazed ( I assume building is listed) and a large construction project - Scottish Power building is taking place at the end of the street with workmen and large vehicles arriving from 6.20 a.m with all sorts of bleeps and engines running - work was still taking place at 9 p.m.
Clearly, none of this is the fault of the hotel but the outcome i.e. you will be woken early is inevitable. room was o.k. but window blind is cumbersome and bathroom needs to be refurbished with lots of black mould marks on mastic. Self service breakfast was very good and basement breakfast room is very pleasant. Hotel has parking arrangement with Charing Cross multi storey car park - £12 per 24 hours - just around corner. However, it was full when we arrived around 1 p.m. So please note that it is possible to wait - one in one out system. I think if you arrive late afternoon the demand for space will have reduced.less

Disappointing

22/07/2015JoeyCoDurham, Co Durham

The hotel is located near Sauchiehall Street and is about a 10-15 minute walk into Glasgow centre. On arrival, the receptionist who checked us in was at the end of her shift so registered us but didn'...more

The hotel is located near Sauchiehall Street and is about a 10-15 minute walk into Glasgow centre. On arrival, the receptionist who checked us in was at the end of her shift so registered us but didn't give us any information about the hotel facilities or ask us if we wanted breakfast as we had not booked this. She also did not inform us that the hotel had free wi-fi and we could get a password from reception - I found this out by looking through the information in the bedroom. The room itself was small but not cramped and had the usual facilities. There were a few minor maintenance and decor issues, the main one being the grouting in the bathroom, but nothing to really spoil the stay. There is no bar in the hotel but there is a guest lounge where you can order drinks from reception. We tried to do this but the receptionist informed us that she was busy with other guests and could we come back in a while. There was a pub up the road so we went and had a couple of drinks in there.
The worst thing about the hotel was the noise. There is construction work around the hotel and we knew about this but this wasn't the problem. The issue was noise from the street throughout the night. The bedroom has sash windows which I assume cannot be replaced but they really need to look at some form of secondary glazing as we hardly slept a wink.
The price paid for the room was good value for money for a city centre hotel but unfortunately I would not choose to stay here again.less

Avoid regardless of price.

21/07/2015UnwellMate, Clogher, United Kingdom

It's hard to give this hotel a lengthy review when the only thing to be said is to avoid it!
It's location is excellent, just off Sauchiehall St and beside Charing Cross Station. It's exterior is fin...more

It's hard to give this hotel a lengthy review when the only thing to be said is to avoid it!
It's location is excellent, just off Sauchiehall St and beside Charing Cross Station. It's exterior is fine if slightly dated with pleasant staff at the desk.
The room was particularly small, there was very little space between the desk and the bed. A wardrobe and radiator also took up a lot of space both imposing onto the bed.
The bed was not comfortable, nor was the pillows. At night the room did warm well but there seemed to be nowhere to control the heat in the room (the radiator didn't actually work). We were on the bottom floor and the floorboards were always creaking from above. The bathroom was actually quite modern and a pleasure to use.
The TV seemed to have no signal, we got a grand total of 7 very random channels on our TV. The wifi did not reach our room either which was a major gripe. Our tea making facilities was down on the ground beside the beside table, and this illustrated just how little room we had in the room that it had to be located there.
The major issue, and it's been said before is the demolition and construction work happening next door. I don't think we could have gotten a worse room to experience it all. Work started at 7.30am during the week and obviously woke us up on the Monday, our last day in Glasgow.
I would avoid this hotel as it seems to be pot luck on the type of room you get, all I can say is that we were unfortunate.less