Focus on Disability

For Disabled People, the Elderly and their Carers in the UK

Mental Health Helplines in the UK - For Sufferers and Carers

Phone numbers and contact details of charities and organisations offering support
and advice in times of difficulty or distress through a mental health problem.

Agoraphobics United02392 423792
email: sazzle1@ntlworld.com
Daily 24 hoursNational: A telephone listening
ear service offering support
to housebound, agoraphobic,
lonely, isolated and those with
mental health issues. We believe
a problem shared is a problem
halved. Calls are free from a UK
landline. We cannot accept calls
from mobile phones.

Anxiety Alliance0845 296 7877
email: anxietyalliance1@btinternet.com
Daily 10:00 - 22:00National: Self help to those who
suffer from anxiety disorders,
panic attacks and obsessive
compulsive disorder, together
with those who wish to withdraw
from tranquilliser and anti
depressants. Help and support
will be provided for theirweb: www.anxietyalliance.org.uk

Bristol Crisis Service
for Women
Mon-Fri 19:00 - 21:00National: TESS confidential text
and email support for girls and
young women affected by selfinjury.Text: 07800 472908
(charged at your normal rate)
Email: go to our website and
follow the link to “TESS text and
email support”.Web:www.selfinjurysupport.org.uk

Bristol Mindline0808 808 0330
Wed-Sun 20:00 - 00:00
Bristol and surrounding area:
Free confidential listening
service to anyone in crisis or to
callers who need to talk about a
range of emotional, mental health
and wellbeing issues. This service
is also available to carers, friends
and family.Web: www.bristolmind.org.uk

CATSS0800 917 0464
Daily 24 HoursNorthamptonshire: Countywide
service for people who currently
use Northamptonshire NHS
Mental Health Services. We offer
emotional and psychological
support for people who are
experiencing diffi culty, and will
help them work through their
concerns and signpost where
necessary.Web:https://www.northamptonshire.nhs.uk/NHT

City of York Council
Mental Health Support Line
Daily 24 hoursYork, Easingwold, Selby
District and Tadcaster: Access
by referral. Referrals can be
made by GP or other health
professsionals.Web:https://www.york.gov.uk/

Combat Stress0800 138 1619
email: combatstress@rethink.org
Daily 24 hoursNational: Free and confidential
mental health advice and support.
The Combat Stress Helpline is for
current and ex-Service personnel,
their families and carers, as well
as healthcare professionals.Text: 07537 404719Web:https://www.combatstress.org.uk/

Connect Assist LtdNational: 24/7 support by
information, live chat, email
or phone for the service users
of a variety of charities. Also
help charities with systems to
collect data including outcomes
data cost effectively. Support
lines offer information, practical
and emotional support to those
working and retired individuals
and their families.Web: https://www.connectassist.co.uk/

Crossline Coventry0845 3377789
email: crossline@covcitymission.org.uk
Daily 18:00 - 00:00National: A Christian staffed
helpline offering a listening
ear. Although based in Coventry
and Warwickshire we receive
a signifi cant numbers of calls
from outside our local area
from callers wanting spiritual
support and help with their
mental health.Web: https://www.covcitymission.org.uk/

Depression Alliance - does not currently run a helpline but you can call their information pack request line on 0845 123 23 20 to leave your name and address,They will then send you an information pack . All calls will be charged at the local rate. You can also request an information pack by email. The contact details for other areas of Depression Alliance are listed below.

Greenwich Mind0208 853 1735
email: mindline@greenwichmind.co.uk
Mon-Fri 10:30 - 16:30
Tue & Thur 18:00 - 21:00
Sat 10:00 - 13:00
Greenwich: Telephone
counselling service for
immediate help and support in
a crisis, the opportunity to talk
over a problem in confi dence,
ongoing support, information
about the services the Centre
offers and general information.Web: https://www.greenwichmind.co.uk/

Guide-Line01274 594594
email: alex@mindinbradford.org.uk
Daily 12:00 - 21:00Bradford, West Yorkshire:
District wide confidential mental
health information and support
service to people experiencing
mental distress, their carers
and families and to anyone with
concerns about their own or
another’s mental wellbeing.Web: https://www.mindinbradford.org.uk/

Lambeth Mind0207 735 3505
email: informationservice@lambethmind.org.uk
Mon 13.00 - 16.00
Wed 10:00 - 13:00
Thur 13.00 - 16.00Lambeth and Southwark:
ConfiKL;/dential mental health
information phone/email service
for local people who experience
mental distress. We do not offer
counselling or advice as we are
an information service only.Web: https://lambethmind.org.uk/

Lifeline Cambridgeshire0808 808 2121
Daily 19:00 - 23:00Cambridgeshire and
Peterborough: Lifeline supports
people experiencing emotional
distress by providing: someone
to talk to, support and empathy,
guidance through a crisis,
liaison with other agencies,
information on local and national
resources and mental health
issues.Web: https://www.lifecraft.org.uk/

London Lesbian & Gay
Switchboard0300 330 0630
email: chris@llgs.org.uk
Daily 10:00 - 23:00
National: provides a range of
services for the lesbian, gay,
bisexual and transgender (LGBT)
community, including a helpline,
online chat, email support,
information on sexual health and
the Turning Network database,
a public access search facility
that enables anyone to look for
support or services catering for
the LGBT community.Web: https://www.llgs.org.uk/

Mental Health Matters
Psychological ServicesWeb:ASDFCVGBHN|AZSXDCFVGBHNMasdfghj
Confidential emotional support to anyone who calls the line. They can provide information on many local
and national services specific to mental health and other issues.

Mind infoline0300 123 3393
email: info@mind.org.uk
Mon-Fri 09:00 - 18:00National: A mental health
information service to service
users, professionals, carers and
the general public contacting
us by letter, phone or email.
We offer information, support
and understanding and suggest
possible options to enable people
to make informed choices.Web: https://www.mind.org.uk/

Mindline Somerset01823 276892
Wed, Fri, Sat & Sun 20:00 - 00:00
Somerset: Confidential helpline
devoted to mental health issues:
for anyone experiencing emotional
distress. Our callers are of all
ages and whether they need our
support, require information or
signposting to other agencies, we
give them time and space to be
heard, consider their
options with understanding
and encouragement.Web: https://www.mindtws.org.uk/

National Phobics Society

Helpline for people who experience anxiety, phobias, panic attacks,phobias and compulsive disorders. Individual counselling available in NW England.

NHS 111
Daily 24 hoursNational: Provides information
and advice about health, illness
and health services to enable
callers to make decisions about
their healthcare and that of
their families.

Nightline Association
For more information including
opening hours or to find your local
Nightline visit www.nightline.ac.ukNational: Network and support
organisation for 33 Nightlines
across the UK and Ireland.
Nightlines are confidential
listening and information services
run by and for students overnight
in their Universities and Colleges.

Nightlink0808 800 0306
Text: 07717 989021
17:00 - 00:00 365 days a yearCornwall and the Isles of Scilly:
A listening service and emotional
support service for anyone
over 18 providing understanding,
support and respect to callers
experiencing emotional distress.
To promote and encourage
callers’ personal empowerment
and to retain

North Essex Resource
and Information Line
for Mental Health (NERIL)0845 090 0909
email: neriladmin@mid-essex-mind.org.uk
16:00 - 08:00 365 days a year
North Essex: A support service
for callers in emotional distress,
providing information, support and
assistance in crisis prevention
and intervention in “partnership”
with North Essex Mental Health
NHS Trust and Emergency Teams
as appropriate.Webchat service
available at: https://www.maldon-essex-mind.org.uk/howCanWeHelp/

PAPYRUS0800 068 41 41
Mon-Fri 10:00 - 17:00
Mon-Fri 19:00 - 22:00
Sat & Sun 14:00 - 17:00National: Confidential helpline
giving support and practical
advice to young people
worried about themselves and
to anyone else concerned that
a young person they know
may be at risk of harming
themselves.Web: www.papyrus-uk.org

Premier
Mind and Soul
Mind and Soul is a Christian
response to mental health aiming
to offer information, resources and
networking through its website.Web:https://www.mindandsoul.info/

Rethink Mental
Illness HelplinesFor more information on Rethink A telephone support service
for people experiencing mental
distress. The service offers
confi dential support and information
to people with mental health
problems and their carers.

Rochdale and
District Mind0844 894 0180
email: infohelpline@rochdalemind.org.uk
Mon-Fri 09:00 - 17:00Rochdale and District: For
anyone in the community
concerned about mental health
issues contact us by phone or
email. We help people make
informed choices by providing
information and resources
appropriate to their needs.Web:www.rochdalemind.org.uk

Staffordshire Mental
Health Helpline0808 800 2234
email: staffordshire.helpline@brighter-futures.org.uk
Mon-Fri 19:00 - 02:00
Sat-Sun 14:00 - 02:00
Staffordshire: Provides a “safe
place” to talk through worries
and concerns about your own
mental health and emotional
wellbeing or that of someone
who is close to you across the
Staffordshire area. Calls are free
and confidential.Web: www.brighter-futures.org.uk

The Line to What Now?0800 511111Text: 07786 511111
Daily 10:00 - 22:00Lancashire, Wiltshire,
West Yorkshire and
North England:
A range of interactive live
channels offering support,
information and advice on many
issues, including emotional health
and wellbeing, to young people
aged 11 to 25, principally in the
North West.

What Now?
Feel Like Self Harm
(FLSH) Text Service
Diversions from self harm for those
who want to stop, 24/7
Text FLSH to 077 66 36 33 90

York Mind01904 643364
Mon-Fri 09:00 - 17:00
York: Information about mental
health and services to people
living in the area, including people
affected by mental and emotional
distress; their family members
and carers as well as health and
social care professionals working
in other local organisations.

Young Minds Parents
Helpline0808 802 5544
email: parents@youngminds.org.uk
Mon-Fri 09:30 - 16:00National: Free confi dential online
and telephone support, including
information and advice, to any
adult worried about the emotional
problems, behaviour or mental
health of a child or young person
up to the age of 25.Chat online:
Mon-Fri 11:00-13:00Web:www.youngminds.org.uk