All of my patterns are thoroughly tested, and I offer full support with each one of them. Please feel free to contact me with any questions or concerns.

Pattern and photos are property of HGSDesigns and may not be copied or reproduced without written permission. Finished products may be sold, but please give me (Heather Sonnenberg) credit as designer and include this link: www.etsy.com/shop/hgsdesigns

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FAQs

I do not generally accept custom orders or sell handmade items. However if you are interested in purchasing a finished item from one of my patterns you are welcome to contact me - I may have an item ready to go on hand or I may be able to direct you to someone else who sells finished items from my patterns.

You are welcome to sell finished items made from my patterns! If you sell online I would appreciate it if you provided a link to my shop and gave me credit as designer. If you do sell online and let me know, I would be happy to send prospective customers your way when people contact me looking for finished products!

I do not generally accept custom orders or sell handmade items. However if you are interested in purchasing a finished item from one of my patterns you are welcome to contact me - I may have an item ready to go on hand or I may be able to direct you to someone else who sells finished items from my patterns.

You are welcome to sell finished items made from my patterns! If you sell online I would appreciate it if you provided a link to my shop and gave me credit as designer. If you do sell online and let me know, I would be happy to send prospective customers your way when people contact me looking for finished products!

Digital downloads

Digital downloads

File delivery

Your files will be available to download once payment is confirmed. Here's how.

Payments

Payments

All payments are made through paypal. Payment must be fully submitted within 7 days of purchase. If full payment has not been submitted within 7 days of purchase, order will be canceled. Patterns will not be e-mailed until payment has been received.

Returns & exchanges

Returns & exchanges

If you change your mind about a purchase before the pattern has been e-mailed to you or before downloading your file, I would be happy to give you a full refund. However, due to the nature of PDF patterns, I cannot offer any refunds or exchanges after pattern has been sent or downloaded.

Additional policies

Additional policies

I do allow the sale of finished items from all my patterns. As far as I'm concerned, any finished items you have made from my patterns are 100% your property and you may do whatever you'd like with them. What is not your property, however, is my pattern. Please do not copy or distribute my patterns in any way, for profit or not.

Are you planning on selling your finished items from my patterns online? Feel free to let me know! I would love to send some customers your way if someone asks where they may buy finished items from my patterns :)

I also offer full support with my patterns. If you are having any difficulties with my patterns in any way, feel free to contact me! I would love to help you out and will most likely get back to you very quickly. Though I do get my patterns tested, it is possible that there could be an error in the pattern, and should you happen to find one I would love to know so that I can fix it!