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because of hurricane maria we were evacuated one day early
the staff at the hotel were amazing and keeping me informed of all the details
customer service lady made sure that we were happy
also, thanks to air transat for coming to rescue us

Longing to return after a great two week stay ! Check in was quick, shown to our room which was dated but comfortable, we were shown the renovations being done and the rooms looked fab ! A wide choice of food at the buffet, different...More

Hello Linda B,
I want to extend you my warmest gratitude for sharing with us the wonderful moments that you lived in your recent vacations in Sirenis Punta Cana.
We value the fact of highlight the services and the personal attention from our staff, reviews...More

Another fantastic time at the serenis can not tell you what a great hotel this is all the staff are very good gigi is the most wonderful man I've ever met couldn't do enough for us nothing was to much .all the staff I love...More

My partner and I stayed here between 1st Sept - 15th Sept in G Block. It was our first time in the Caribbean and we had a lovely time, although we could hear the odd noise from the refurbishment it did not bother us at...More

We booked this holiday (05th to 20th September 2017) very late (24/08/2017), at a Thomson Shop, and did not read any reviews before we booked. We were a little concerned that it was the hurricane season, but reasoned that the chances of experiencing a hurricane...More

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