The balance of any payments due must be made on arrival, (unless any alternative agreement has been previously made) as per details emailed prior to arrival. Should any client wish to leave our treatment facility for any reason within 5 days of their arrival, then we will gladly issue a 50% refund of the balance that was paid on arrival, this will be processed within 7 days. After this period if a client wishes to leave for whatever reason, then no refund will be given on any amounts already paid.

Involuntary Discharge

The management of the rehab reserves the right to discharge any client from our treatment program, and no refund will be given, for any of the following reasons:

A client is found to be intoxicated during their stay at our facility or is in possession of any alcohol and/or drugs.

A client causes disruption to the treatment program and/or disturbs the treatment of other clients during their stay.

Refuses to comply with the treatment protocols

Is found to be medically unstable/ unfit to stay in the rehab

Please note: The above refund policy is implemented to ensure that anyone who stays at our facility can and will receive the level of service and treatment that not only they would expect, but also that we insist on is provided.

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