What to do if the Surgery is Closed

Out of Hours Cover

When the surgery is closed, a doctor is always available via the On Call service. The Out of Hours Service that covers your needs when the surgery is closed is the responsibility of East Cheshire Clinical Commissioning Group. The service covers Monday to Friday 6.30 pm to 8.00 am & Saturday, Sunday and Bank Holidays.

In addition to this service you may find useful help and advise from the local pharmacy.

If you need advice for an urgent medical problem, which will not wait until the surgery re-opens: Telephone 111. You will be automatically connected to the Out of Hours service.

NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

You can get help online or on the phone and the service is available 24 hours a day, 7 days a week.

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

Cheshire East Council

Links

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

What to do if you have symptoms

Stay at home for 7 days if you have either:

a high temperature
a new continuous cough
Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact NHS 111 to tell them you’re staying at home.