Workload Automation to Digital Business Automation: Why Digital is Critical

By Anthony Lobosco – Deliveries by drones. Self-driving cars. Technology is advancing faster than we ever could have imagined. We have entered a truly “smart” age that’s filled with smarter communication, smarter homes, and ever smarter lives. In order to keep up with the fast pace of technology, Workload Automation has no choice but to evolve into Digital Business Automation.

Here are five key reasons BMC’s Workload Automation is transforming into Digital Business Automation.

1) Companies that don’t go digital by 2020 will not exist in a meaningful way in 10 years

It’s simple – if you don’t transform, you will lose your competitive advantage. That includes BMC and one of the many reasons why Workload Automation is evolving into Digital Business Automation. Your competitors are new digital natives, 100-year-old companies, or anyone in between. In Leading Digital: Turning Technology Into Business Transformation, the authors write: “The elements of the digital world—software, hardware, networks, and data—are pervading the business world, and they’re doing so quickly, broadly, and deeply.” Companies that are winning are the ones using technology to their competitive advantage like “breaking some of the traditional paradoxes of operational excellence, helping you to build capabilities that improve efficiency and agility, power new customer engagements, and enable new business models—all while remaining largely hidden from your competitors. ”

Companies like these have reconfigured new delivery models to create new products and services that have reinvented entire industries. They use technology to change the way they do business—their customer engagements, internal operations, and even business models. Westerman, Bonnet, and McAfee, authors of Leading Digital, put it this way: “To these companies, new technologies such as social media, mobility, and analytics are not goals to attain or signals to send their customers and investors. Companies with stronger digital capabilities are better at driving revenue with their physical assets.” If companies want to improve top line margin, they have to go digital, provide value and positive biz outcomes.

3) Transforming the customer experience is at the heart of digital transformation.

Digital technologies are changing the game of customer interactions, with new rules and possibilities that were unimaginable only a few years back. For example, Job Scheduling is still at the heart of everything we do with Control-M, but it’s now at the center of Big Data, Agile Application Delivery and Cloud.

4) Automation is here to stay and organizations should welcome it

According to a 2016 World Economic Forum survey, an estimated 1.6 million manufacturing and production jobs will be replaced globally due to automation between 2015 and 2020. If deployed correctly, AI has already been proven to boost productivity, create new employment opportunities for digital skills, and enable human talent to flourish. Food for thought, a digital workplace can improve employee focus and boost productivity by establishing new leadership targets and methods of measuring employee performance. Guaranteed your competition is either considering, executing or reaping the rewards of it.

5) Digital is about moving fast and companies have to be agile to compete at a high level

By 2019, 74% of IT Operations will have embraced SDN (software defined networking). By 2020, people will be creating and storing 1.7mb’s per second. And the speed of everything is going to increase dramatically. Studies say companies that embrace DevOps release applications 200% more frequently than companies that haven’t. Think what that means in terms of competitive advantage. We believe this is all about automating the digital biz and that is what BMC does.