Business critical applications can be given priority over other applications. This can be further customized for each department, for example:

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Helpdesk staff are assigned a policy which gives priority to remote access applications, such as VPN, VNC, and TeamViewer™, followed by VoIP calls and email traffic. General web browsing is given the lowest priority.

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The Marketing department’s policy prioritizes collaboration tools, such as Lotus Notes™ and WebEx Messenger™, and email traffic as equally important. General web browsing is given the lowest priority.

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A default policy for all other staff prioritizes email traffic over general web browsing.