november issue

Dont know if this is the right place to post this this but here goes,i got my november issue of pc advisor this morning & in it there is a year free of updates etc for pc tools internet security,but im having problems getting the code sent to my email address i fill the form out & it comes back with the same message over & over which is unique codes did not match ? ive tryed in caps ive also had two other people check it first to make sure it is correct ive even tried it on another pc?? is anyone else having this problem, or can anyone offer me some help please.......Jane

janemeSorry I should have mentioned that the header is "PC Tools software on this month's cover disk" on 17th Sept at 9.48. I have used PC Tools free software for many months and have had no problems with it. What this suite is like I don't know but they are a rreputable company and I recommend "Threatfire" even if you use something else.