The refrigerator door side of the side-by-side refrigerator/freezer, bottom cams that auto close the door were broken.

First, I removed all items on the door shelves and the shelves themselves to reduce the weight of the door. Second, I removed the cover on the top hinge assembly and removed the two screws that secured that hinge. Third I lifted the door from the bottom hinge assembly and placed the door horizontal on the kitchen table to all easier access to the bottom of the door. I then removed two screws holding the door closing cam and shim and replaced them with the new parts. Next was to removed the old hinge assembly on the refrigerator itself and replace it with a new hinge assembly. All down hill from this point. Time to reinstall the door, aligning the bottom of the door cam over the hinge assembly and setting the door down on it making sure the door sets on the hinge assembly cams. To the top of the refrigerator. reinstalled the top door hinge assembly and cover, job complete. Total time from start to finish including cleaning the inside of the door and shelves about 30 minutes.

As for the replacing of the light lens in the freezer section. This was almost to easy. I removed the ice drawer from the freezer which exposed the one phillips screw that holds the lens in place. Removed the screw and what was left of the old lens, inserted the new lens from the underneath the ice drawer compartment and screw, replaced the ice drawer and, the task was complete. Total time about 5 minutes.

11 of 11 people found this instruction helpful

Hinge at base of doors cracked and broke causing door to slip down when opened

Note difference between Freezer and Fresh food door.Also, did not need the Door Stop but should have ordered one water tube union (PS299116). See Freezer below

Fresh Food Door1. Removed cap at top of fresh food door (Philips screw) and used socket wrench to remove two hex head screws from top of refrigerator. 2. This allowed door to be lifted off base. 3. Removed door stop, hinge shim and broken cam riser from door using socket set and nut driver. Two hex head screws.4. Replaced all three parts with new parts, re-attached using existing Hex Screws. Make sure cam riser is aligned properly to allow door to fit back on hinge. If it's slightly off, the door will not settle on hinge properly. 5. Replaced door, make sure it aligns properly before tightening Hex Screws to top of Refrigerator. Replaced cap at top.

Same process for freezer door except:a. At the top of the door, I had an electrical connection due to Ice/water dispenser in the door. This connection is fairly easy to disconnect.b. There is a drain tube that runs inside the door and through the hinge assembly in the base of the door. The door can not be removed unless the tube is disconnected or cut. There was a Water Tube Union (PS299116) just beyond the bottom hinge which I was able to disassemble to free the tube. However, this took considerable force and luck and I would recommend you consider buying a new part in case it breaks or you need to cut the tube. Otherwise you will not be able to get the door off. Once the tube is disconnected, it easily slides through the hinge and the door can be removed.

8 of 8 people found this instruction helpful

Refrigerator door wouldn't close automatically.

Removed the top hinge with a socket and lifted the door off. Removed the bottom hinge from the refrigerator with same sized socket. Used a Dermel to cut out the old rivet holding the old mangled cam. Attached the new cam with a screw, washers and nut. Reattached bottom hinge to the refrigerator. Removed the bracket holding the second cam on the bottom of the door. Replaced the shim and cam. Reinstalled the door. No problems. Just don't make the same mistake I made. You need two cams. They interlock and work together to close the door automatically. The cams are identical. They are just off set by 90 degrees when the door is closed.

7 of 9 people found this instruction helpful

Fresh food door stop and hinge cam riser broke

I needed to replace the door hinge, the cam riser and the door stop. The first step was to jack up the door so the hinge could be replaced. After that it was just a matter of unscrewing the 2 screws holding the hinge and the two screws holding the door stop. Reassembly was easy after the cam riser was placed on the door hinge pin and the 4 screws reattached.

I did not need the door hinge shim and it has been returned for credit.

5 of 8 people found this instruction helpful

Bottem assembly broken off causing door to make loud noice when opening or closing.

Shiimmed up the door unscrewed top and bottem hinges and replaced the bottem assembly. Note, if you do this replace the entire assembly because the hinge itself has a cam which is built into the hinge, therefore you must replace it also.

2 of 2 people found this instruction helpful

Door would not close all of the way

I don't know exact details. My husband replaced parts while I held the door.

We removed connections for the door on the bottom (propped up on books). We installed the new cam, the old one cracked and broke, and the new shim and the door is now even with the top of the fridge. It was not before, and the seal near the bottom of the fridge was not solid. Now it is. It was very easy.

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2 of 3 people found this instruction helpful

Door hinge shims worn out

The PartSelect web site was able to direct me right to my GE double door frig using the model number. I called in to order the parts that were worn out with some operator assistance finding out all parts were available to my surprise. I received the parts in just a few days. I blocked the door up with some scrap lumber allowing me to take the old hinge off being careful to watch where the old parts were located. I reassembled the new hinge. It all took about 30 minutes and about $40. If I would have called a service repairman it would have easily cost me $100 and with a lot less satisfaction. This is the second time I have used PartSelect with similar results.

1 of 1 people found this instruction helpful

My doors were not lining up so sensors we showing open door.

I emptied the frige door of all the goods and unsrewed 3 screws in the top of the door. I lifted the door off the shaft and installed the new parts. I set the door back down on the shaft and reattached the screws in top of door. It took longer to empty the door and restock it than it did to replace the part.

Door was not properly closing

Note: I was not aware that the Cam Riser came with the Hinge Assembly, and did not need the part.

1)Removed all food from right refridge door, then removed all shelves etc.2)Removed phillips screw holding protective plastic cap on upper hinge, then removed cap.3)Removed upper hinge using socket (to loosen and tighten) and nut driver, then removed door.4)Removed Old hinge assembly, replaced with new using socket and nut driver5)Removed Old Door Shim Cam & Door Hinge Shim from bottom of Door, then replaced with new parts.6)Re-Installed Door, adjusting the top hinge for door to close properly, then put shelved and food back.

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1 of 1 people found this instruction helpful

Doors would not self close

Ordered the parts from the parts braekdown on partselect on Thursday, received the parts on Monday and installed them Monday nite.Removed the top hinge, then lifted the door off. replaced the shim and closing cam ,then put the door back on.

1 of 1 people found this instruction helpful

Fridg fresh food door dropped on hinge side

I used a 5" tall can of peaches to hold up the door while I removed the screws on hinge & door stop. I removed the shims & cam riser on the door . I then removed the hinge & used the dremel tool to cut the rivet off . I used a bolt ,nut & lock washer in place of the rivet. Re- installed the cams & shims ,added a little lube on the cams &the hinge . Everything worked good . I would say it was an easy repair. Jerry Johnson

1 of 2 people found this instruction helpful

Hinge cam riser wore out and split into peices

I checked the exploded view of the door assembly and the box assembly and determined the parts needed to properly solve the problem. I guessed correctly that the lower cam on the hinge assembly should be replaced at the same time since they had to work together. It ended up I had just the right parts and all of the nut head fasteners were the same size so only one wrench was needed. The door did have to be removed by detaching the top hinge as well.

1 of 2 people found this instruction helpful

Hinges worn out

this repair was real easy. i chocked the bottom of the refrigerator door. unbolted the hinge and replaced it with new one. thats it repair complete.

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1 of 2 people found this instruction helpful

Parts Used:

Door Hinge Shim

Level of Difficulty: Easy

Time to do repair: 15 - 30 mins

Tools: Socket set

Customer: Lizzie from Basalt, CO

Shim and cam had worn out

I removed the freezer door. I unscrewed two screws that hold on the cam and shim. I had a cam (I ordered 2 when the other door cam broke last year) and I ordered the shim. I replaced the parts, screwed it back together and put the door back on the fridge.