Our Support department is closed on Friday, April 28th for a company event. However, limited Accounting CS phone support is available on that date from 9 AM - 5 PM ET due to the approaching deadline for quarterly payroll tax forms.

Links to our most popular payroll tax processing topics are available in the Alerts and notices section on the right side of most pages.

In addition to using tax codes to integrate with UltraTax CS, licensed users of Accounting CS can export account numbers, account descriptions and balances to Lacerte.

This topic provides troubleshooting information for common integration issues between Accounting CS and Lacerte.

You may find after completing the export to Lacerte that the the Diagnostics window within Lacerte contains nothing. Review the following areas before exporting again.

Verify the client’s current posting period is the year you are exporting to Lacerte. The Current Posting Period can be viewed the Accounting Information tab of Setup > Clients.

Go to Actions > Enter Trial Balance and verify accounts have balances. You may find it helpful to set up a view in the Trial Balance grid to verify tax codes are assigned to the general ledger accounts.

Note: When creating the export file, accounts with blank tax codes are listed in the diagnostic screen.

Verify the file location is correct in Accounting CS. Go to the Export Data tab in Setup > File Locations > Lacerte. The path should be C:\Lacerte\yyTax, yy being the last two digits of the tax year you are importing into Lacerte.

Confirm the client ID is the same in Accounting CS and Lacerte. Lacerte ID's are limited to 8 characters or less. You will need to rename the ID in Accounting CS to match Lacerte's specifications.

Note: If the client ID’s are different between the two applications, a new client will be created in Lacerte during the export process.

Naming convention for export file: ClientID.?By

? = entity

y = year

C = Corporation

6 = 2016

P = Partnership

7 = 2017

R = Non-profit

8 = 2018

S = S Corporation

etc.

Accounting CS will create the subfolders for each type of entity during the export process. The export file is placed in the appropriate folder based on entity type. The following entity type subfolders are automatically created when the Export Data tab in Setup > File locations for Lacerte is set to C:\Lacerte\17Tax\.

Internal notes

Another option: Browse out to the export directory (C:\Lacerte\yyTax\?Data folder, ? is the entity type). Open the exported file with NotePad. If all you see is a single header row, one of the above items listed in this articles was skipped or overlooked.