The Management of the NIMC Apologizes for Poor Service

The National Identity Management Commission has rendered an apology to Nigerians for their frustrations at the enrolment centres as a result of service disruption.
Abdul-Hamid Umar, the General Manager Corporate Communications said that the commission has received series of complaints from Nigerians over their inability to register for the national Identification number (NIN) in the various enrolment centres throughout the nation. Service interruption resulting from power failure was the major cause of their frustration.
Abdul-Hamid while apologizing to the public assured Nigerians that NIMC would provide alternative power sources as a means of solving the problem. He also urged Nigerians to complete the first stage which has to do with the registration of their demographic data at www.penrol.gov.ng which is the URL for the commission’s pre-enrolment portal. According to his guideline, those who did the pre-enrolment stage by themselves should take 2D barcode print out to the enrolment centre. This according to him will help to reduce the waiting time for the exercise.
Highlighting the importance of NIN, Umar told his audience that the most important aspect of the exercise is the NIN and not necessarily the physical e-ID Card.
According to him, the commission has already started issuing the card to those that registered at the initial stage. He said that all those that registered in 2012 and 2013 should expect a text message from the commission inviting them to come and collect their cards at any of the activation centres in a stipulated date/time.
Umar described the function of NIMC as a “painstaking but all important national assignment.” He pleaded with the public to bear with the commission which according to him is doing its best to execute its functions very well. Finally, he thanked the public for their continuous support and understanding.