Reviews of The Villas at Houghton

I am a friend or relative of a current/past resident

My aunt is at The Villas at Houghton. It’s an awesome facility; I love it, my aunt loves it, and they’re very good to her. I’m very pleased. There are 8 homes that are on a cul-de-sac. Each home had 10 residents, and they specialize in Alzheimer’s. The residents can’t come in and out the front door, but they can go out the back, and they can go to all the different homes. They have activities all day, and all their meals are provided and cooked right there. It’s like a big house around 6,000 sq. ft., and it’s got 10 private rooms with their own baths. Some of the rooms have a shower, and there’s a big bath or shower room for those that need assistance. Each home has a special room; one has a beauty shop, another has a massage place, a tranquility room, an exercise room, and an arts and crafts room. The activities are scattered in the different homes each day. I am very impressed with the level of care, and they have a ratio of 1 caregiver to 5 residents. They have 1 activity director for every 3 homes.

I visited this facility

I want to thank the Villas from the bottom of my heart for the excellent care you have given over the past couple of years. We will alwasys think of her as a sweet compassionate woman, fun to be around and grateful for everything. Unfortunately you probably don't get to see that side of her nearly enough these days. I just wanted to say thank you for your gentleness, patience, and understanding as you work with her. Thanks again for all you do to brighten her days

I visited this facility

I would like to say thanks to you and your staff Mr. Larson, for the kind of sensitive care you provide my mom, my wife, my sister, and I. We could not have done all of this without your knowledge and kindness. I would recommend everyone take a look at the Villas if you are considering where to transition your loved ones. The VIllas can be very proud of what you have and what you built.

I visited this facility

I would like to express my appreciation to the Villas staff. In caring for my uncle, everyone has gone above and beyond the call of duty. I could not have asked for a more professional, and at the same time kinder caregiving staff. They do everything within their power to make him comfortable at all times. I commend you for hiring such quality people at the Villas.

I am a friend or relative of a resident

Thank you for your time today my mother and I..It made such a difference in her understanding regarding options for she and dad. You gave her real peace of mind and hope that they will have dignity and quality for their end of life care. Thank you for your caring heart and you're great community

I visited this facility

My mom and I had an unusual conversation today, being that she no longer wants to talk. Her remarks were that the house was so clean, and the food was great. I also observed that your workers were always watching out for the residetns. They were not on the phone 24/7, didn't eat in front of the residents, while patients were waiting for their food, they are on time to work, preparation of food is clean and serviced on time. I also observed that the residents respect your workers, because they respect the residents. Thank you for all you do.

I visited this facility

Today I visited my mother and met some of her caregivers. I observed them as they performed some of their duties and noted they were very kind to her. They were very efficient and yet very professional. The ones I met were so caring and it makes family members feel so good, just knowing the residents receive such good care.

I am a friend or relative of a resident

Thank you for your kind words about my mom. She has spent so much of her life extending kindness and support to others- always with a joyful sprit...She deserves to live out her years with dignity, and I cannot thank you enough for your help.

I am a friend or relative of resident

Our family member has been here for almost 2 years and we have noticed things going down hill lately. We visit nearly every week and they have been having quite a bit of staff turn over, which is always a concern. Some of the caregivers are even starting to mention it to us. The onsite hair dresser and mani/pedi lady has also left and we aren't quite sure why. We are a little concerned that management over expanded their locations and are either not involved like when it was new or have change. Very little communication between us and management unless we initiate. Will be looking at other options that are closer to us but not really wanting to move them if we can help it.

Provider Response

Thank you for taking the time to provide feedback. First and foremost I would like to apologize for any miscommunication or inconvenience you may have experienced in the care of your loved one. I am discouraged to hear of your frustrations. I would appreciate the opportunity to learn more about the specific things you are talking about, so that we can make things right. Please feel free to contact me at your earliest convenience. That way you have an opportunity to sit down with myself and our new GM, John Golleher and we will make sure any concerns you have are fully addressed. Thanks again.

I visited this facility

We chose The Villas at Houghton for my dad because it was clean and highly rated. They have individual villas. The people that take care of my dad are great. I haven’t eaten there, but my dad seems to like it. My dad participates in their activities, like sing-alongs and bingo. I guess they just need to improve on their communication from the management to their staff about expectations and knowledge.

Provider Response

Cathy- Thank you for reviewing our Neighborhood. I am glad your father is enjoying the activities and facility. One of my favorite activities are the sing-a-longs. I would like to apologize for any miscommunication or inconvenience you may have experienced. I would like to sit down and discuss things further so that we can alleviate any frustrations you may have right away. Please contact me at your earliest convenience.

I visited this facility

My father is in The Villas for a little over a month now. I liked it. They have a few problems with employees every now and then, but I have no complaints at all. There is a library, and it’s good. There is a gym; it’s extremely small, but it’s fine.

Provider Response

Thank you so much for taking the time to leave feedback on our community. Please stay in close communication and let us know if there is ever anything we can do to help you or your loved one thrive, whether it’s new activities, Villas events, or even a new menu item. Thank you again, I hope to see you around the community in the future.

I visited this facility

The Villas at Houghton is a great place for families who are working or want something similar to their own home. There are 10 staff members in the house, and they have complete meals every day. They have a big kitchen and dining room area; it’s a big house. It’s a series of homes that are built. The staff is caring and knowledgeable, and they take good care of the patients. My father-in-law is adjusting very well there.

Provider Response

Thank you for your support. Our goal is to provide exceptional care to improve the quality of life for the elderly and their loved ones. We like to think of ourselves as a community, a family if you will, and we take very measure to ensure that the quality of care and amenities let us reach that goal. I am so glad that your father in law is adjusting well. I will definitely share your kind words with our entire team. Please don’t ever hesitate to get in touch with me if you even have anything he needs or wants that we can provide. Thanks again.

From The Villas at Houghton

The Villas at Houghton Assisted Living and Memory Care Neighborhood provides all levels of assisted living, as well as memory care for those with Alzheimer’s or dementia. Our homes have specific, private rooms such as a salon and physical therapy room. This allows other service providers such as doctors, therapists, and stylists, to deliver specialized support to our residents. We also offer short term/respite care. Residents in need of hospice receive the care in their home.

Amenities:

State of the art security, including call pendants, secured doors and wander alert

Our residents have an open kitchen and can eat at any time between meals

Our residents regularly take their medications per physician’s orders

Our doors are open 24 hours a day for visits from family and friends

Our residents are socially engaged

Our residents have privacy when they desire it

Our residents are treated with dignity and respect

Our residents have a sense of family and belonging

Our residents can participate in a variety of activities

Our residents can have almost all outside services they need come here to them

Our residents are able to age in place and stay here as their care needs change

What Makes Us Special

Innovative Senior Living, Inc. is a Tucson-based company at the forefront of a hybrid shift in the senior housing industry. ISL communities are a home-like environment for older adults, maintaining the highest levels of health, social and support services to provide an innovative alternative in the assisted living lifestyle.

Features of The Villas at Houghton

Diet

Diabetic

Kosher

Low fat

Low salt

Renal

Vegetarian

Technology and entertainment

Cable TV in resident's rooms

Internet in residents' rooms

Wi-fi in residents' rooms and shared areas

Health services

Medication Management

Psychiatric care

Pharmacy

Hospice care

Room and housing options

Studio apartments

Companion suites:
We do not offer companion suites

Languages

English

Spanish

Features

Beauty/Barber shop

Computer room

TV room

Gardens/outside patio

Parking for residents

Spa

Shared space where residents can host parties

Dining options

Some residents have in-room kitchenettes

Activities

Fitness

Arts, woodworking, craft

Music

Games

Stories

Religious services

Wii sports competition

Tai chi

Gardening

Guest services

Guests can attend meals

Ample parking for guests

Cleaning services

Housekeeping

Laundry service for clothes

Laundry service for linens

Private services

General

Pets:
All pets allowed

Staff patient ratio:
5:1

Costs

Monthly rent is all inclusive

Minimum rate:
$4,395/month

Minimum memory care rate:
$4,595/month

Financial guidance

We help with selling the house (finding a realtor. staging, etc)

We help families understand VA benefits

We help families explore other financial options to afford senior living

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