REVIEWS

This was the first place I went dress shopping other than David's Bridal, so I didn't realize how bad it was until I went to other boutiques that treated me with more respect and attention. It's not that Leeza was outright rude. She was just not willing to help me once she heard my budget ($1,000). She kept smiling like a good salesperson, but she firmly stated that they didn't have anything under $1,500. I agreed to try on anything under $2,000, and she pointed me at the sales rack.
My mother and sister and I perused the store and picked out about three dresses ourselves. Leeza helped me into each of the dresses that WE pulled and then left. I was standing in this dress for like 10 minutes wondering if Leeza had gone to find another dress for me. Finally, my mom went up front to find her chatting with a co-worker. Sure. My budget was low, but I had made an appointment for an hour of her attention like everybody else. She had no other dress suggestions for me except that the dress I had on had lace from Madrid or something. Shockingly, that did not make me want to buy that dress.
David's Bridal gets a bad rap, but the sales people were much more hard working and attentive than this woman. As I said, this was the first boutique I went to, and I was really worried that I would get this kind of treatment everywhere I went. Not the case. I also went to Pattrapon, Bridal Images, and Love Couture, and all of them were respectful of my budget, listened to my needs, and spent time and attention finding what I wanted. And,the dresses within my price range were so much nicer than more expensive dresses at CC Bridal!
Ultimately, I bought my dress at Bridal Images for less than $1,500 right off the rack. Chevy Chase was the only store that actually made me feel ashamed of my budget.

This was the first place I went dress shopping other than David's Bridal, so I didn't realize how bad it was until I went Read more...

This was the first place I went dress shopping other than David's Bridal, so I didn't realize how bad it was until I went to other boutiques that treated me with more respect and attention. It's not that Leeza was outright rude. She was just not willing to help me once she heard my budget ($1,000). She kept smiling like a good salesperson, but she firmly stated that they didn't have anything under $1,500. I agreed to try on anything under $2,000, and she pointed me at the sales rack.
My mother and sister and I perused the store and picked out about three dresses ourselves. Leeza helped me into each of the dresses that WE pulled and then left. I was standing in this dress for like 10 minutes wondering if Leeza had gone to find another dress for me. Finally, my mom went up front to find her chatting with a co-worker. Sure. My budget was low, but I had made an appointment for an hour of her attention like everybody else. She had no other dress suggestions for me except that the dress I had on had lace from Madrid or something. Shockingly, that did not make me want to buy that dress.
David's Bridal gets a bad rap, but the sales people were much more hard working and attentive than this woman. As I said, this was the first boutique I went to, and I was really worried that I would get this kind of treatment everywhere I went. Not the case. I also went to Pattrapon, Bridal Images, and Love Couture, and all of them were respectful of my budget, listened to my needs, and spent time and attention finding what I wanted. And,the dresses within my price range were so much nicer than more expensive dresses at CC Bridal!
Ultimately, I bought my dress at Bridal Images for less than $1,500 right off the rack. Chevy Chase was the only store that actually made me feel ashamed of my budget. Read less

Services Used: Dress & Attire

Anonymous

Wedding:

2+ years ago

1.8/5.0

They don't have a huge selection of dresses, but I did find a Tara Keely one that I really liked. I worked with Saleha, who is very pushy and sales-y. I found my appointments there to be unpleasant and felt very pressured to buy. When I was seriously considering buying that Tara Keely dress, I researched other local stores so that I would not have to work with Chevy Chase Bridal. I would not recommend this store to anyone.

They don't have a huge selection of dresses, but I did find a Tara Keely one that I really liked. I worked with Saleha, Read more...

They don't have a huge selection of dresses, but I did find a Tara Keely one that I really liked. I worked with Saleha, who is very pushy and sales-y. I found my appointments there to be unpleasant and felt very pressured to buy. When I was seriously considering buying that Tara Keely dress, I researched other local stores so that I would not have to work with Chevy Chase Bridal. I would not recommend this store to anyone. Read less

Services Used: Dress & Attire

Elissa

Wedding:

7/14/2012

5.0/5.0

Saleha was AMAZING. Just perfect.

She spent time listening to my needs, and it's obvious she really cares about her brides. Saleha was patient, honest and open when answering my questions, and not pushy at all. She spent a lot of time helping me, and really went above and beyond.

Saleha was BY FAR the best consultant I encountered among the five salons I considered buying my dress from.

I would recommend Saleha and Chevy Chase Bridal to anyone in the DC area or elsewhere purchasing a wedding gown.

Saleha was AMAZING. Just perfect.

She spent time listening to my needs, and it's obvious she really cares about Read more...

Saleha was AMAZING. Just perfect.

She spent time listening to my needs, and it's obvious she really cares about her brides. Saleha was patient, honest and open when answering my questions, and not pushy at all. She spent a lot of time helping me, and really went above and beyond.

Saleha was BY FAR the best consultant I encountered among the five salons I considered buying my dress from.

I would recommend Saleha and Chevy Chase Bridal to anyone in the DC area or elsewhere purchasing a wedding gown. Read less

Services Used: Dress & Attire

rachel122

Wedding:

8/26/2011

4.3/5.0

Shopping at Chevy Chase Bridal for my wedding gown was a wonderful experience. For a small shop, they have a great variety in both style and price. Leeza and Saleha really seem to genuinely care about all of their clients and want to make them happy.

I was very impressed with the alterations. The seamstress was a true perfectionist and was also very honest with her opinions, which I really appreciated. They were also very accommodating when I made the last-minute decision to come to the shop one last time (from New York, where I live) a week before the wedding. I couldn't have been happier with how my dress turned out.

The shop definitely isn't flawless and sometimes quality of service can suffer when it gets particularly busy. My mom had them make her a custom suit for the wedding and they were really down to the wire, since some initial mistakes were made with the measurements. In the end, the suit came out beautiful though.

Shopping at Chevy Chase Bridal for my wedding gown was a wonderful experience. For a small shop, they have a great variety Read more...

Shopping at Chevy Chase Bridal for my wedding gown was a wonderful experience. For a small shop, they have a great variety in both style and price. Leeza and Saleha really seem to genuinely care about all of their clients and want to make them happy.

I was very impressed with the alterations. The seamstress was a true perfectionist and was also very honest with her opinions, which I really appreciated. They were also very accommodating when I made the last-minute decision to come to the shop one last time (from New York, where I live) a week before the wedding. I couldn't have been happier with how my dress turned out.

The shop definitely isn't flawless and sometimes quality of service can suffer when it gets particularly busy. My mom had them make her a custom suit for the wedding and they were really down to the wire, since some initial mistakes were made with the measurements. In the end, the suit came out beautiful though. Read less

Services Used: Dress & Attire

Toni

Wedding:

8/21/2011

4.8/5.0

My dress from was beautiful. I also got my alerations done there. Very friendly and helpful staff. After numerous visits and fittings we all knew each other quite well.

My dress from was beautiful. I also got my alerations done there. Very friendly and helpful staff. After numerous visits Read more...

My dress from was beautiful. I also got my alerations done there. Very friendly and helpful staff. After numerous visits and fittings we all knew each other quite well. Read less

Services Used: Dress & Attire

Emily

Wedding:

6/4/2011

2.6/5.0

I cannot say enough wonderful things about my sales experience here. Leeza and Saleha were wonderful to work with. I probably went to about 10 different salons to try on gowns. This was by far the most relaxing experience and I never once felt pressured to purchase a gown. If I was rating the shop solely on the sales experience, I would definitely give Chevy Chase Bridal a 5/5 in all categories.

However, I had a horrible experience with alterations. I was originally scheduled for 3 fittings. I ended up having 7 or 8 (I eventually lost count). Their seamstress totally messed up the bodice of my dress. In the end, my dress was fine (not perfect, not great, just fine). It was clear to me that no other changes would be made and I would have to make do with mediocrity. In the end, it was a very stressful time and lead to many sleepless nights in the weeks before our wedding.

As I said above, I would definitely give Chevy Chase Bridal a 5/5 in all categories for the sales service - including the value. However, I feel that I paid a lot money for poor alterations. I think some (if not all) of the alteration fee should have been refunded.

I recommend purchasing your gown here - but only if you know a good seamstress elsewhere.

I cannot say enough wonderful things about my sales experience here. Leeza and Saleha were wonderful to work with. I Read more...

I cannot say enough wonderful things about my sales experience here. Leeza and Saleha were wonderful to work with. I probably went to about 10 different salons to try on gowns. This was by far the most relaxing experience and I never once felt pressured to purchase a gown. If I was rating the shop solely on the sales experience, I would definitely give Chevy Chase Bridal a 5/5 in all categories.

However, I had a horrible experience with alterations. I was originally scheduled for 3 fittings. I ended up having 7 or 8 (I eventually lost count). Their seamstress totally messed up the bodice of my dress. In the end, my dress was fine (not perfect, not great, just fine). It was clear to me that no other changes would be made and I would have to make do with mediocrity. In the end, it was a very stressful time and lead to many sleepless nights in the weeks before our wedding.

As I said above, I would definitely give Chevy Chase Bridal a 5/5 in all categories for the sales service - including the value. However, I feel that I paid a lot money for poor alterations. I think some (if not all) of the alteration fee should have been refunded.

I recommend purchasing your gown here - but only if you know a good seamstress elsewhere. Read less

Services Used: Dress & Attire

Anonymous

Wedding:

2+ years ago

4.4/5.0

The staff was very nice to work with and they were willing to help me find the right dress and make the alterations perfect. They were able to get my dress on a short time line and did not charge me a "rush fee" like other places said.

The staff was very nice to work with and they were willing to help me find the right dress and make the alterations Read more...

The staff was very nice to work with and they were willing to help me find the right dress and make the alterations perfect. They were able to get my dress on a short time line and did not charge me a "rush fee" like other places said. Read less