Operations Manager - Retail

Catherine Cha

Are you an expert in managing the operations for the Retail Industry? Currently, our client who spans their presence globally with multiple sites across APAC, is looking for an Operations Manager.

By taking up this role, you will be based at Malaysia and take care of both Malaysia and Singapore marketplaces by leading 2 teams. You will oversee and manage the end-to-end supply chain operation- which include the import/export, warehousing, distribution, and return logistics, to ensure the service delivered brings satisfaction to the customers in both countries.

As they rely on 3PL service providers for their products distribution, this person needs to be strong and well-experienced in vendor management- to establish and maintain a healthy and long-lasting relationship, and to drive the service providers' day to day performance. Identify and drive continuous improvement activities for the organization to bring in extra value to the organization e.g. cost savings. Other than the operations, you are acting as a people manager- to provide training and coaching to the team to ensure their productivity is aligned with the planned departmental strategy.

To qualify, individuals must possess:

Minimum a Degree holder in any relevant field

A proven track of at least 7 years' working experience in Logistics Management, Supply Chain Management or any relevant field with strong market knowledge about the 3PL partners across SEA and India

Experienced in managerial post- to manage teams in both Malaysia and Singapore. Regional exposure would be of advantage

Strong vendor management skills- to bring in, to establish, or to maintain a healthy relationship with service providers

Willing to travel is required to attend meetings in different places e.g. Singapore

Excellent communications in English, additional language would be of advantage