TripAdvisor Traveler Rating:

3.05Cleanliness

4.05Location

3.05Rooms

2.05Service

3.05SleepQuality

3.05Value

1.05

“BAD EXPERIENCE”

Oct 16, 2012, Greensboro

Made a confirmed reservation for a room with a king size bed. Upon arrival, was told there was no room available. After waiting 45 minutes a room was found but with double beds. By this time most area restaurants were closed, had to eat fast food. Not a pleasant way to end a 550 mile drive.

Read management response to this review.

Management response from HospitalityMgr, Manager

We appoligise for your inconvenience you had been through, on your next stay we would make sure, that you are more than satisfied. I always encourage guests to contact me personally so we can discuss and solve together. Our philosophy is and always has been to make each and every guest as comfortable as possible and value each and every guest we host. I have developed some fantastic relationships with previous guests and am sorry I did not get to meet you personally. Please feel free to contact me at your convenience as we would cherish the opportunity to redeem ourselves on your next visit. Thank you.
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