FAQ Vancouver Island Daily Deals

What is Island Daily Deals and how does it work?

Island Daily Deals is uses collective buying power to bring you a large savings on the best things to eat, do, and buy in your city. We use a Win-Win-Win concept to bring you the best deals, as a customer you get to experience a great deal at a Vancouver Island business, as a business they get the opportunity to gain many new customers, and Island Daily Deals, well we get to have fun bringing you awesome deals! We work hard to offer a variety of deals to offer you something different to do all the time.

How do I print my Coupon?

Thanks for purchasing through Island Daily Deals! Click the "Print My Coupon" button in the top right corner. After logging in, with the email address and password you created for your account, you will be directed to your customer dashboard where you can click the print button beside your Coupon to print.

I like the Daily Deal, what now?

Click the "BUY NOW" button next to each deal. The time capsule tells you how long you have left to purchase the deal and how many coupons are still available for purchase. Keep in mind, if the deal reaches its maximum sales it may be taken off sooner. Don't miss out!

How do I pay for it?

You can pay with a credit card or paypal account. All payments are securely processed by our Third Party Payment Processor, Paypal, so your payment information is kept secure. If you have a paypal account currently setup, you can even pay by debit!

I have purchased the deal, how do I use it?

That's easy! After you have purchased the deal, please click on the Print My Coupon (top right hand corner) and in your personal profile and print off your coupon/voucher. If you lose your coupon before using it, don't worry, you can always log back in and print it off up until the time you use it. Make sure to pay mind to the Fine Print of the coupon, i.e. if appointments are required and any other fine print for using the deal.

Can I combine my coupon with any other offer?

No, you cannot combine your coupon with any other offer.

Do you offer refunds?

Yes, we offer a 7 day refund window after your purchase to your original payment source. For refunds that are issued due to not being able to redeem the coupon prior to the expiration date, refunds are issued in the form of an Island Daily Deals credit.

If I don't use the full value of the coupon, can I redeem the coupon later?

No, the coupon has to be used at the time of visiting the business, unless otherwise stated. It's great to bring a friend or family member along to share with.

What happens if my voucher expires and I haven't used it?

Don't worry, all is not lost! The Coupons expiry date is just our Island Daily Deals Guarantee, for coupons purchased after February 1, 2013 you can still use the value of the coupon for a period of 6 months after the expiration at the business. Island Daily Deals guarantees that you can use the coupon prior to the expiration and the redemption of face value after the expiration is up to the business.

Did we answer your questions? If you have any other questions, just contact us at [email protected] We look forward to hearing from you ☺