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PathSolutions

PathSolutions VoIP Monitor is a new paradigm in performance monitoring and optimization for IP networks. By using unique technologies that continuously monitor the state of the network, and identify the root causes of network performance issues, PathSolutions software allows customers to quickly resolve issues, maximizing productivity and efficiency. The PathSolutions ShoreTel CQM connector permits analyzing calls in the ShoreTel CDR database for quality issues and then correlating these calls with the conditions of network links and devices at the time of the call to produce a root-cause answer of why a call experienced unacceptable quality. Additionally, the product provides complete call-path mapping, rapid assessment of WAN links, a unique single-ended call simulator and event alerts.

Features

Monitors entire network

Installs in under 15 minutes

Can run on existing server or workstation

Call Quality Manager connector for ShoreTel

Finds root cause of issues and provides plain-language prescription

Benefits

Total Network Visibility

ROI begins day one, not weeks later.

No additional hardware investment required

Pinpoint exact reasons for diminished call quality

Saves time and enables those with less experience to resolve network issues