Free Shipping & Returns

Free Shipping on Orders over $95

We will ship you your new prescription frames for Free! Its that easy. Free shipping online applies for the continental US.

30 Day Return Policy

Each pair of Tortoise & Blonde glasses are made unique for every guest. By taking measurements, verifying prescriptions & fitting the frame to your face we are confident you will be satisfied with your purchase.

We offer a 30 day return policy. You must contact us within 14 days of receipt of your glasses.

Refunds are subject to a restocking fee of 25%. Store credits are available without a restocking fee. Any errors caused by T&B will be corrected and shipped or delivered to you at no additional charge.

We allow one exchange per pair of eyeglasses within the first 30 days of receiving your order. If you require new lenses, there will be a restocking fee of 10% of the initial total order. The frames must be in the original condition, undamaged and with no signs of wear.

Lens scratches fall under the 6-month, 1-year, or lifetime warranty of the coating purchased.

All of our frames hold a 1-year warranty against manufacturers defect.

TO YOUR HOME TRY ON CART.

YOU ALREADY HAVE 3 PRODUCTS IN YOUR HOME TRY-ON CART

YOU ALREADY HAVE THIS PRODUCTS IN YOUR HOME TRY-ON CART

THIS SERVICE IS AVAILABLE ONLY IN UNITED STATES.
WE ARE SORRY FOR THE INCONVENIENCE.

Thanks for your interest in our Home Try-On Program. At this time, we will not be offering Home Try Ons anymore. If you are in the NYC area, please come visit us at any of our Urban Outfitters Outpost locations here. If you have any questions, our staff is available Monday - Saturday from 9am-6pm at 201-568-5533.