2.a The secretary is often referred to as the “life-wire” of the organisation.
Justify this statement. (23.3marks)
b as an office manager, brie_ly explain how you would handle of_icial documents. (13 marks)
3. What is the relationship between filing and indexing? (10.3 marks)
4a. State and explain the importance of an of_ice to the organisation. (10 marks)
b. The role of a secretary in a meeting starts and ends with minutes taking. Discuss. (13.3 marks)

1. Identify and explain the stages in conference management. (23.3 mks)
2. a. As an office manager, briefly explain how you would handle official documents. (13 mks)
b. What is the relationship between filing and indexing? (10.3 mks)
3. a. State and explain the importance of an office to the organisation. (10 mks)
b. The role of a secretary in a meeting, starts and ends with minutes taking. Discuss. (13.3 mks)
4. With the use of 6Ms explain the reasons for corporate decline.
(23.3 mks)

MAY/JUNE 2013 EXAMINATION
COURSE CODE: BED411
COURSE TITLE: Corporate Administration and Secretarial
Practice
DURATION: 2 Hours
INSTRUCTIONS: Answer question 1 and any other 2 questions
1. a. Explain _ive importance of an of_ice in an organisation. (10 marks)
b. State _ive major roles of a secretary in a meeting. (5 marks)
c. Why is a secretary often referred to as the life-wire of an organisation? (15 marks)
2. a. De_ine _iling and indexing. (5
marks) 
b. Explain the similarities between _illing and indexing. (15 marks)
3. a. With the use of diagram only present the 6Ms in corporate decline. (10 marks)
b. Explain the process of handling of_icial documents in an of_ice. (10
marks)
4. Corporate administration harnesses man and resources without a decline in the administration of the
organisation. Explain this statement. (20 marks)