Please be advised that the following Windows hosting servers will be undergoing a maintenance for the reason mentioned below.

Server Affected: W007.hosteaseserver.com

The Shared IP: 198.200.34.193

Maintenance time: November 26, 2018 17：30 PM (beijing)

Duration: 3-5 hours

Possible impact:At this time of maintenance, the website may not be accessible.

If you have any questions about this, please contact us.

]]>We are here to inform you that HostEase has introduced a new policy on Dedicated IP. The following is the detail:

First of all, you can get a free dedicated IP if you purchase SSL certificate, which costs $ 30 a year. However, you have to know that SSL certificate and free dedicated IP are not refundable.

Secondly, as you know, Business Plan does not come with free dedicated IP by default; but you can apply one if you have to install SSL certificate; Moreover, Blog and Basic Plans do not offer dedicated IP option when purchasing, but have SSL certificate option with free dedicated IP.

Thirdly, you have to be aware that if you have purchase dedicated IP, then you have to install SSL certificate.

If you have not got dedicated IP yet, just purchase SSL certificate, then you can get one for free!

]]>
Alipay will perform maintenance between 02:00 to 04:30 a.m.(GMT+8),July 8th. During the maintenance,all Alipay service (including service within Alipay website, API access, backstage) will halt.

Mainly customers from China will be affected as you will not able to buy our products or service with Alipay. However, you can always sign up with HostEase by other payment methods.

We are sorry for the inconvenience and thanks for your understanding.

HostEase Technical Department
July 4th,2011]]>
In order to provide better performance, management system will be upgraded on Monday, March 7 from 01:00a.m.until 02:00 a.m. CST.

We are sorry for the inconvenience and thanks for your understanding.

HostEase Technical Department
March 5th, 2011]]>
Alipay will perform maintenance between Dec 2nd 01:00 to 06:00 Beijing time.
During the maintenance, all Alipay services will shut down. Therefore, you are not able to purchase our products or service via Alipay.

Mainly customers from China will be affected as you will not able to buy our products or service with Alipay.

However, you can always sign up with Hostease by other payment methods, Paypal, Moneybookers and 2CO (2CheckOut).

We are sorry for the inconvenience. Alipay will be available to you after they complete the maintenance.

Thank you for your understanding.

HostEase Technical Department
Nov.26th, 2010]]>
Alipay will perform maintenance on Friday, October 22 from 00:00a.m. to 03:00a.m., Beijing time. During the maintenance, all Alipay services will shut down. Therefore, you are not able to purchase our products or service via Alipay.

Mainly customers from China will be affected as you will not able to buy our products or service with Alipay. However, you can always sign up with Hostease by other payment methods, Paypal, Moneybookers and 2CO (2CheckOut). We are sorry for the inconvenience. Alipay will be available to you after they complete the maintenance.

Thank you for your understanding.

HostEase Technical Department
October 19th, 2010]]>
Alipay will perform maintenance between 02:00 to 05:30a.m.,Sept 15th,Beijing time. During the maintenance, payment service will not be available.

Mainly customers from China will be affected as you will not able to buy our products or service with Alipay. However, you can always sign up with HostEase by other payment methods.

We are sorry for the inconvenience and thanks for your understanding.

HostEase Technical Department
Sept 8th,2010]]>
We have to inform you that the Alipay system will be brought down for maintenance from 02:00 to 06:00a.m. August 19th Beijing time.

During these 4 hours of maintenance, Alipay payment service will not be available to you. That means you are not able to buy our product or service via Alipay during this period. Customers who are expecting to sign up our hosting packages by Alipay are recommended to avoid that time.

We are sorry for any inconvenience, and thanks for your understanding.

HostEase Technical Department
Aug.13th, 2010
]]>
With our ongoing efforts to increase the reliability of Hostease's infrastructure, we will be upgrading our server starting at 3a.m. August 15(GMT-0500).

We expect this upgrade will take 15 to 20 minutes. The affected severs are server 089,103, 104, 105 and 106. These servers will be offline during the upgrade process as the complete shutdown of these servers is required. In order to decrease the impact of service interruptions to our customers, we give you a notice here and recommend you carrying out some preparations beforehand.

Providing you with greater service is our main object. These upgrades will be helpful to increase hostease's server speed and performance. Of course, if you have any problems with your server after that scheduled time, please contact us to let us know. Thank you for your understanding.]]>
As for Hostease, this is a very important and a great step forward. We always keep in mind that except for the high quality of a hosting solution, customer support is probably another best reason for customers to buy a brand-name web server. Therefore, we take the quality as the center and take satisfies the customer need as the objective. Hostease build up such a strong Chinese Customer Support Team with the purpose of solving Chinese Customerâ€™s problems in a more efficient way.

With the Chinese Customer Support, customers from China will be able to contact our professional technique team in Chinese. The ways to contact the Hosteaseâ€™s Chinese Customer support team include a 24/7 ticketing system, complemented by live chat and email support. We hope that the Chinese Website plus Chinese Customer Support Team will help Chinese Customers get over the language barrier and can truly reap the benefits of our products and services.
]]>
We have to inform you that in order to provide you better payment experience, Alipay will be performing maintenance during July 15th 23:30 to July 16th 05:30 Beijing time. During the maintenance, all Alipay services will shut down. Therefore, you are not able to purchase our products or service via Alipay.

Mainly customers from China will be affected as you will not able to buy our products or service with Alipay. However, you can always sign up with Hostease by other payment methods, Paypal,Moneybookers and 2CO(2CheckOut). We are sorry for the inconvenience. Alipay will be available to you after they complete the maintenance.

Sorry for the inconvenience and we expect for your continuous support!

HostEase Technical Department

July 12th, 2010]]>
Million thanks for your loyalty to HostEase.com. As a customer to HostEase, you may know that we provide our reliable hosting solution through Softlayer Data Center. In order to improve the server performance, SoftLayer is going to carry out scheduled maintenance between 05:00 AM and 09:00 AM, July 3, 2010 GMT.

They will perform maintenance on circuits which provide connectivity from BBR01.SR01.DAL01 to BBR01.EQ01.DAL01 on the public network and BBR01.SR01.DAL01 to MBR01.DAL01 on the private network. Therefore, the following services will be modified during the maintenance:

It will require 4 hours to complete the maintenance process. You are likely to see routing anomalies, packet-loss, and increased latency on both the public and private networks.

Your patience and understanding are appreciated during this time. Of course, if you have any connectivity problems after that time frame, please feel free to submit a ticket to us. We apologize for the inconvenience caused and expect for your continued patronage.

HostEase Technical Department
June 30, 2010]]>
We would like to place our sincere thanks for your interest in our HostEase. In order to provide better services to our customers, we will be upgrading our server on Thursday, 24 June 2010, from 2:00a.m. until 5:00a.m. CDT.

It will take 3 hours to upgrade both the support and manage system. We start the upgrade from the support system which will need 1 hour. Then it is the upgrade for manage system which requires 2 hours.

The live-chat and ticket support will be unavailable while the upgrade for support system are taking placeï¼Œhowever, you still could expect phone support.

When we are upgrading the manage system, you will not able to access the Manage Page for any management and your requirements for purchasing products will be not meet. Customers are allowed to login into your hosting control panel and manage your hosting account via the address â€œyourdomain.com/cpanelâ€.

During these upgrades process, your websites will not be affected. We do these upgrades with the purpose of adding more processing power to our support and manage systems. Thus they will help increase their speeds and efficiencies.

HostEase Technical Department
June 21, 2010]]>
So we post this notice to inform you about the maintenance for the attached servers on HostEase. During this maintenance window the server will be powered down for a period of about 20 minutes.

Again, this maintenance will be starting at 2am PDT on 3/17/2010 and will affect the power of server103.hostease.com. And the server will be available as soon as possible.
Any further assistance please contact us through