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BENEFITS OF DOCUMENT

Gain buy-in from management and staff by educating them on the Baldrige framework.

Educate teams who have been assigned to prepare for the Baldrige Award application report.

Brief staff on the site visit process if your organization has been selected for a site visit.

DOCUMENT DESCRIPTION

The Baldrige Excellence Framework or Malcolm Baldrige National Quality Award (MBNQA) is the most prestigious award conferred on U.S. organizations in the business, health care, education, and nonprofit sectors in recognition of their attainment of world-class standards of performance excellence.

This presentation provides an overview of the key aspects of the Baldrige framework. As a driver of continuous improvement in your organization, it will help you to promote and educate management and staff on the benefits of aligning the organization to the Baldrige framework as well as gain their critical support for the initiative. This presentation is also useful for briefing staff if your organization has been selected for a site visit.

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