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Building Customer Relationships Online

The most important factor for any business to grow is to build a good relationship with its clients.

Why should you build customer relationship?

To gain trust

The first step to building relationship in business is to gain the trust of the prospective clients. How could you gain the trust? By letting them know that you have a thorough knowledge of your business and that you will be able to lead them to make the right decision on their purchase. They start trusting you only when they know that you intend to give good service to them. Make sure your website, your articles, your webinars and other events are loaded with enough information about your products and/or services that would help them to make right decisions.

To get loyal customers/ followers

They become your loyal followers/customers when they know that you are honest about your products and/or services. You would come across clients that look up to you to get information about other products and/or services that you don't even offer. They look up to you because of your openness.

To get referrals

When they know that they can trust you, they don't think twice before referring your service to their friends, family, and acquaintances.

To get benefited

You get benefited in more than one way by building a relationship, getting loyal followers and good referrals. You get a chance to leverage other people's success.

How could you build the relationship?

Give and Share Useful information

The information that you give in your website and share in your blogs, articles, and social media accounts should be useful for your prospective clients.When they find great useful information, they don't hesitate to share that information with THEIR friends and acquaintances. Your business reaches a wider audience. Your business gets more exposure.

Cultivate the habit of staying in touch with your prospective clients. Be personable, everybody love that. Share their achievements and success stories in your social media accounts and your events. Thank them whenever they share your story with their friends and acquaintances. Publicize their success to YOUR followers.

Avenues to build customer relationships online

Your Website

Your Blog

Guest Blog

Online Discussion Forums

Facebook Groups

Facebook Fan Page

Online MeetUps

Twitter

LinkedIn

Pinterest

Google Hangout

How about sharing your customer relationship experience? Please take a moment to share your story.

About Me

Freelancer by profession. Passionate about helping small businesses and individual entrepreneurs to publicize their business on the Internet while they concentrate on building their business in the real time.

I help them build their client database by doing Internet Research for potential clients. I work with them to build a marketing strategy to cultivate the relationship with present and future clients. I save an enormous amount of their time publicizing and maintaining their business profiles on the social media accounts. Business persons from the other part of the globe have an advantage of working with me - I work while they sleep. Their work is completed by the time they start their day.

I like Paulo Coelho's writings. I am a workaholic during the daytime. Love to spend time on the beach in the evenings. Enjoy getting wet in the rain. I like to watch movies that make some sense and kindle our thoughts. Like to watch people and nature.