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There needs to be support for all public libraries, museums and art galleries in local government councils to be able to use social media to engage their respective communities.Engaging in social media will improve council's transparency and efficiency. Councils need to let go of their "micro-power" and let staff promote their facilities and what is on offer to help their communities.

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Promote Intercultural Dialogue through art this can be done using Social Media and campaign based new media arts (see http://talkingcultures.org) to create cultural art that promote action on online/offline