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Stayed here one night, pretty good experience. Everybody was very friendly and accommodating. Oceanfront room had an awesome view. Could use an update, particularly in the bathroom. And we were next to a noisy stairwell, which wasn't awesome. Those were the only two negatives. The grounds are beautiful. The pool is great for littles. There is no beach, but we...

We enjoyed our stay at the Sheraton. Our room was nice and clean with a beautiful view of the ocean and at night of the Manta Rays. The staff at the hotel is very friendly and helpful. The pool is very large and has a great slide which we all enjoyed. The area around the pool is very nice and...

As has been implied in other reviews and to use my own analogy, the Sheraton Kona is somewhat like an aging Hawaiian lounge singer -- nice, but aging and outdated. The facilities are in need of some upgrading, as there are a lot of "little" things that don't fit the Sheraton mold -- light bulbs burned out, chunks of stucco...

The rooms were kind of outdated for the high price and compared to most Sheratons I have stayed at. The comfort was adverage. The hotel it self could use some remodeling and updating. Im not picky but I would compare this location to a holiday inn express level. Don't get me nothing wrong with holiday inn I stay their may...

Absolutely gorgeous views of the ocean from here and most of Kona. Each room has a lanai to enjoy those beautiful views. Sheer relaxation and peace. Less traffic and crowds than Oahu. An excellent place to stay for those who want to get away from it all. It's not very far from shopping and restaurants, and the hotel provides a...

On arrival we saw that this resort was quite remote. When we checked in we were told that there was a free to hotel guests shuttle bus into Coconut Grove market place but that the last bus arrived back to the hotel at 9pm.
We were asked at check-in if it was a special visit and we mentioned that it...

We arrived late at night with no porters at the front and a large line of guests trying to check in. Bad first impression after 15hours of flying. No arrival lei or drink offered. Being gold card holders we were offered one drink some points or something else. I asked if we were supposed to share the drink. The lady...

The Sheraton has a great gym facing the water..great places to run here too. There are tennis courts and it is close to some great hiking places.
The rooms are basic but clean and there is a fridge in your room if you want to make your own breakfasts.
The staff are sweet and there is a family vibe here....

We stayed at the Sheraton for an annual roving Halloween party with 300 friends. The Keauhou is a beautiful property with ample parking but the layout is strange doe to the shape of the property. Two restaurants serve on the property and there is a shuttle the get into town. Rooms show a little age but are outfitted with fridge...

Nothing wrong here unless you are expecting a 4 star property. It took several days before I had a housekeeper who set up my toiletries. No fried eggs on the breakfast buffet. Much of the property is getting ready for an upgrade. Price seemed high for quality but was at a conference.

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Also Known As:

Sheraton Keauhou Bay Hotel Kailua-Kona

Sheraton Keauhou Bay Resort And Spa

Sheraton Kailua-Kona

Sheraton Keauhou Bay Resort & Spa

Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona

Hotel Style:

#3 Top resorts Hotel in Kailua-Kona

#3 Green Hotel in Kailua-Kona

#3 On the Beach Hotel in Kailua-Kona

#6 Family Hotel in Kailua-Kona

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