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GP Extended Access Service in Stevenage

Stevenage Locality are looking at the best way to provide a GP Extended Access Service for patients in Stevenage. Patients are therefore kindly asked to complete a short survey - you will find the relevant link to the survey and further information on how to do this in our 'Latest News' section. Your comments and feedback from completing this survey, will help to structure how the service will be provided.

New Patient Registration

You will need to complete a Registration Pack (available from reception). This should be completed and handed in to reception. Please complete all fields on the registration forms as any errors may cause a delay in registration.

All patients ages 16 and above who apply to register with the practice must attend a new patient health check with the healthcare assistant. This is an extremely important health check as it can identify many potential problems and introduce you to the practice.

Change of Personal Details

If you change your name, address, or telephone number please complete a 'Change of Details' form and hand into either Bedwell Medical Centre or Roebuck Surgery and your medical record will be updated accordingly.

If you move out of the practice area, please advise us and ensure you register with a GP within the area you are moving to, as soon as possible.

Practice Area

We currently register patients who live in all areas of Stevenage with the exception of the Great Ashby estate.

Temporary Registration

If you are taken poorly when you are away from your home and staying in a different catchment area, for example staying with family members, staying with friends or working away from home and require medical treatment you can register as a ‘temporary patient’. A temporary patient must be staying in that ‘temporary area’ for longer than 24 hours but less than 3 months.

Temporary patients will still remain registered with their permanent GP, but can see a temporary GP for up to three months, maximum of 6 months (consecutively) ONLY.

To register as a temporary patient simply contact the surgery for more details. The practice will not accept you as a temporary patient if you are residing within the catchment / local surrounding area.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages