Current Projects:

Queen's wants to equip faculty and staff with a suite of contemporary e-communications services to support the academic and administrative activity of our University as it operates on a global stage.

After extensive deliberations, Queen's has made the decision to standardize on Microsoft Office 365, a powerful, secure and reliable platform that provides a superior solution in supporting our academic, research and administrative needs. This is the email and calendar solution already being used by undergraduate and graduate students at Queen's.

Planning is underway to provide this upgrade to staff and faculty in Winter 2015.

Implementation

2014 (Q2)

OneDrive for Business (part of the Office 365 Suite)

OneDrive for Business allows students to fully utilize Office Mobile applications that rely on OneDrive for storage. It also provides a cloud storage and file sharing solution for staff and faculty.

Close

2014 (Q2)

2014 (Q4)

Campus Baseline AD and File Storage

ITServices will enhance its Active Directory service by offering 20GB of file storage to Queen's departments at no charge.

Planning

2014 (Q2)

2014 (Q4)

Campus Indoor Cellular Improvement

This project is to build on the infrastructure installed as part of the Goodes Hall cellular improvement and expand the system to all buildings on main campus. Main project tasks are responsibility of Bell Mobility (lead carrier) and include survey, design, contractor tendering, installation, testing. ITServices tasks include priority setting, campus communications, coordination with building occupants and PPS, assistance with space allocation.

Implementation

2014 (Q2)

2014 (Q4)

(Phase I - 6 buildings)

Identity Manager

This project will replace our current Sun Identity Management System (IdM). Sun was purchased by Oracle and the product is no longer going to be supported, so we have purchased a product called TridentHE from Aegis as its replacement.

Implementation

2013 (Q4)

2015 (Q2)

Ubiquitous Wireless Coverage

ITServices is working hard to provide wireless Internet access everywhere on campus, for both indoor and outside spaces:

A comprehensive audit, analysis and overhaul of the Queen's core network infrastructure is being undertaken to improve the efficiency and resiliency of the network.

Implementation

2012 (Q2)

2013 (Q3)

Recently Completed Projects:

Project

Brief Description

Completion Date

Migrate ITS and CIO Websites to WebPublish II (from Lenya to Drupal)

The primary objective of the project is to produce a new, streamlined ITServices website and an updated Office of the CIO website on the Drupal platform that are in compliance with website accessibility requirements.

On Hold (resource constraints)

Post Server Decommissioning

The "Post" server hardware was installed in 2004, and currently supports @post email service and post web space hosting. @post email service will be phased out by 2014, while post web space hosting will be relocated to a new server.

Students' timetable information will be available in their Office 365 calendars via an iCal feed that can be subscribed to from MyQueensU.

2014 (Q3)

MyQueen'sU

ITServices, in partnership with University Marketing & Communications, launched an updated MyQueen'sU in June 2014 to make it a more robust source of news, information and events for the Queen's Community.

2014 (Q2)

AODA Web Accessibility Compliance

The purpose of this project was to educate Queen’s employees on the upcomingAccessibility for Ontarians with Disabilities Act (AODA) compliance requirement and tohelp website owners gauge their level of readiness for meeting this requirement.The project team designed and implemented a plan to audit Queen’s University publicwebsites and provide website account owners with an accessibility report based onWCAG 2.0 Level A. This report outlines any accessibility issues found that need aresolution.

2014 (Q1)

Goodes Hall Cellular Service Improvement Pilot Project

ITServices is seeking to improve cellular services at Queen's, both indoors and outdoors, for customers of all service provides. A pilot project was completed in Goodes Hall to test-drive a potential solution for the whole campus.

Under the Student Advantage program students will be licenced to download the entire MS Office ProPlus suite to their personal computers for free. Their licence will continue until they leave Queen's. With this new student program MS Office ProPlus will be available free to students attending schools that have licensed MS Office for all its employees. When Queen's implemented Microsoft Exchange Server as the new email and calendaring solution for staff, faculty and researchers, MS Office was licenced for all staff, faculty and researchers as well.