Technical and Customer Support Representative (Work At Home)

TranscomDallas, TX

If you love exploring the ways technology helps you find smarter ways to do your favorite things, you’ll probably be great at sharing your knowledge with others as a work from home Technical and Customer Support Representative with Transcom. In this role, you will multi-task using several systems to effectively assist callers with billing questions, troubleshoot service issues, and provide support for a variety of customer and technical support needs related to their Internet service provider.

Our client is a global communications company that believes everyone and everything in the world can be connected and their mission is creating a world that inspires people to be connected virtually anywhere. In this position you will be assisting callers with their satellite Internet and TV service. Because you’ll work independently from home, you’ll need the discipline and ability to work remotely from coworkers and supervisors.

Are you…

A natural customer advocate and you enjoy helping people?

Tired of long commutes and expensive transportation costs?

Looking to improve your work/life balance and have an interest in working from home?

Wanting to work for a company that rewards hard work and will help you grow your career?

If this sounds like you, we’ve got an exciting career opportunity for you!

We are offering an exciting career opportunity to work from the comfort of your home creating satisfying customer experiences by troubleshooting technical issues and providing product information through inbound phone calls.

What we offer you:

$10/hr starting wage with additional performance based incentives

100% work at home, including paid training in a virtual classroom environment

Career growth opportunities

An opportunity to work for a company passionate about people who values you

Transcom

Why Work Here?

Work from home! Online paid training program!

Transcom is a global customer experience specialist, providing customer care, sales, technical support, and collections services. Every day, our 30,000 customer experience specialists in 20 countries handle more than 1.5 million interactions with our clients’ customers in more than 33 languages all over the world. Every hour, we rely on knowledgeable, motivated people to deliver great customer experience, in any customer situation and via any channel.
Transcom is passionate about creating smarter people experiences everyday. We can truly say our people make all the difference!