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For those of us still using Windows 7 or Office 2013, you should know that End-of-Life for these products is 2020 (Jan. 2020 for Win 7). That means after that date there will no longer be updates and patches released for them.
However this month is of course the end of the Fiscal Year, so to re-allocate assets, Windows will be pulling out of support roles in things like forums next month. Help is still available as long as the programs/OS are still live, you will just have to get help from other users in places like forums.
Microsoft walks away from Windows 7, Office 2013 support forums
https://www.computerworld.com/article/3281044/microsoft-windows/microsoft-walks-away-from-windows-7-office-2013-support-forums.html