SanMar's Decorator Relations team works with decorators, screenprinters, embroiderers and other embellishers around the country. Our goal is to understand their unique challenges and work with them to deliver business solutions and expert advice. We have a national network of experts for consulting on decorating techniques, equipment, raw materials, production software and trade service providers. Our focus is to help solve any issues that come our way. The team prides itself on staying up-to-date on the most current decoration solutions. It's our ambition to identify the optimal methods to provide the best decorating results for our products.

Mark has over 19 years of experience at SanMar and more than 27 years in the industry. His time at SanMar includes territory, regional and strategic sales roles. Since 2009, Mark has focused exclusively on working with decorators. He earned his Bachelor of Science degree in Business Management from Johnson and Wales University. In his free time, Mark enjoys visiting his two children away at college, building projects at the family cabin and doing charity work for AngelsWithoutFaces.com.

Jason joined the decorated apparel industry in 1996 on the technical side of things by installing, training, repairing equipment and digitizing software. He has experience with direct to garment printing, silk screening, laser cutting, wide format printing, dye sublimation and heat applied decoration. In 2002, he became a sales consultant and helped customers solve challenging decorating projects. His love of technology comes from his avionics education in the U.S. Navy where he repaired F-18 Hornets and from his time at IBM where he worked on servers for McDonnell Douglas. Jason enjoys spending time with his wife and four children. They are Disney nuts and Jason is an avid golfer.

Rich has been involved in the promotional products industry for more than 22 years. He originally joined SanMar in 2008 as a territory manager. After a brief departure, he returned to the company and now works with contract decorators. Rich earned his Bachelor of Science degree in Business Administration from Valparaiso University. An avid mountain and road biker, you're likely to find Rich enjoying the great outdoors on weekends either on his bike or on the golf course.

Monty is a second-generation child of the decorated apparel industry. He was raised under his father's distributorship, where he worked actively for seven years, before joining SanMar as a territory manager in 2007. As he describes it, "I loved this industry as a true apparel geek." He earned his Bachelor of Arts degree in Organization Communications from the University of Central Florida. As a father of two boys, Monty finds himself embracing parenthood and all the wonders it brings. Other passions of his include music, movies and following the sport of mixed martial arts.

SanMar's Pack Separately. Ship Together (PSST) program is a collaboration between contract decorators and SanMar to offer high levels of service to Promotional Product Distributors (PPDs). Each day, SanMar consolidates multiple orders heading to the same address, eliminating the need for the PPDs to bundle orders and making it easier for contract decorator to know what's coming and when. While there is an investment required from contract decorators, the program is totally free to PPDs and offers significant savings and opportunities to both.

Inquire with your current contract decorator to see if they are involved in SanMar's PSST program or contact us directly for the participating decorators in your area.

Order your quality blanks from SanMar and have them shipped to your PSST decorator via the PSST shipping method

Frequently Asked Questions

Q: Does this mean that SanMar now offers decorating services?
A: No, SanMar is a provider of blank apparel and accessories. PSST is about SanMar working in cooperation with contract decorators to give our mutual customers a market advantage through the cost-saving measures of the program.

Q: Do customers, including promotional product distributors, uniform and team dealers, have to pay to participate in the program?
A: No, this is a value-added service that SanMar provides, in conjunction with contract decorators invested in the program.

Q: How can I encourage my contract decorator to get involved in the program?
A: Have your contract decorator contact SanMar directly or send their company name and contact information to the SanMar PSST team at psst@sanmar.com. The review process can take several weeks to complete.

Q: What is the cutoff time for orders shipping via PSST?
A: PSST orders must be received by 1:00pm local warehouse time at all locations.

Q: What happens if I have a rush order?
A: We understand that from time to time there is a need for rush orders that donât fit within the PSST considerations. In those instances, simply select the shipping method that fits your needs to ensure timely delivery. Shipping charges may apply.

Q: How do I order online?
A: Simply select PSST as the shipping option in the drop down menu when ordering online. You can also send a detailed message to the PSST team at psst@sanmar.com with any questions or for online ordering instructions.

The PSST program creates opportunities for contract decorators to offer more value-added services to PPDs.

To be eligible to participate in the PSST program, you must be a contract decorator and:

Have 50%+ of your business in contract sales. These must be for the broker, promotional product distributor, uniform and team dealer industries and cannot include contract work for retail, suppliers or the government.

Have a strong desire and the resources to grow your contract decoration business with industry customers.

Allow our customers to drop ship in their own orders.

Do not manufacture or import competing apparel product lines.

Your account with SanMar is current and in good standing.

Zoned in a commercial area and able to accept less-than-truckload deliveries.

An investment is required by contract decorators to participate in the program. Once qualified, you can invest in the PSST program to take advantage of a host of benefits, including:

Orders packaged separately with separate POs, making it easy to unpack and sort orders while combining multiple shipments to eliminate the need for bulk ordering.

An elite SanMar Account Executive team serving as single point of contact for any questions or concerns about any part of any order.

Frequently Asked Questions

Q: What is the cost to contract decorators to participate in the program?
A: PSST requires an investment from contract decorators based on the combined order volume of all mutual customers shipping to your location. We are happy to provide additional and specific information upon mutual interest.

Q. How will my PSST shipment be delivered?
A. PSST shipments are consolidated and shipped out via ground service daily. If shipments are less than 300 lbs.
we ship the entire order via Parcel, and if over 300 lbs. consolidated we will ship via LTL carrier. We work with our carriers nationwide to get shipments to you as quickly as possible.