“Our team will liaise with ward councillors and mostly traditional authorities to ensure expansion in rural areas by supplying pamphlets through poster distribution so everyone has access to information to understand the services we offer.”

Kgabi said her work will include keeping her Justice Centre staff motivated to serve communities at all times.

She said her team will also liaise with the National Prosecuting Authority, the justice department, NGOs and community-based organisations.

She warned that chance takers who don’t deserve legal aid will not be serviced. “Because we get tax money to spend on legal assistance for the poor, we must make sure the person applying for legal aid really qualifies.

“We ask a person who needs help to tell how much money he or she gets every month as wages or a salary, and what they own, like a car or house. We then give them a form to fill in all this information and a Legal Aid official is always available to help with this,” Kgabi said.

A person who gets any state grant or a state old pension automatically qualifies for legal aid but he or she will be asked to show official documents that proves this.

“In criminal cases, children always get legal aid and do not have to do a Means Test but in civil cases, the family will have to meet the Means Test requirements,” she said.

Kgabi said Legal Aid SA does not provide help for cases involving traffic fines, small offences where jail time is less than 3 months, claims for money owed that is less than R12 000, civil cases that do not have merits for success as well as other cases excluded in the Legal Aid Guide.

The organisation has delivered 90% and more of its business plan annually and has received ten consecutive unqualified audits from the Auditor General.

Legal Aid SA has assisted more than 400 000 people per annum across South Africa.
“This high performance is a result of strong vision and strategic planning translated into clear business and implementation plans and effective monitoring, tracking of performance, commitment, dedication and passion for justice from the Legal Aid South Africa staff,” added Kgabi.

Kgabi also condemned legal practitioners from the board who take advantage of individuals facing criminal charges and illegally charge them for Legal Aid services.

“We have a strong policy on dishonest behaviour. One practitioner was fired following a case brought to our attention in Middelburg in December, 2011, after he illegally charged an individual,” she said.

Kgabi said the organisation delivers the bulk of its services through nine Justice Centres and 16 satellites in Limpopo in areas such as Makhado, Modimolle, Thohoyandou, Polokwane and Tzaneen and four in Mpumalanga, which are Ermelo, Middelburg, Mbombela and Emalahleni.

Legal Aid SA regional spokesman Isaac Dhludhlu said their organisational mandate in terms of the Bill of Rights is to protect, respect and defend the rights of children, women, the landless, evicted persons and farmworkers.

“All accused persons who face prison sentences of more than three months without the option of a fine and who cannot afford their own lawyers, prisoners who have to stay in jail until their case is heard or those who are already in prison who wish to bring an appeal will receive our assistance,” said Dhludhlu.