A partner in your business

Profile of activity

The primary activity of Call Center Tools S.A. is providing services in the scope of Call Center support and developing dedicated tools to increase the effectiveness of telemarketing. The main product of Call Center Tools S.A. today is ZIP - the service of Changeable Identification of Connections. The offered service significantly increases the pick-up factor of calls leaving the Call Center to their clients and debtors. Previous tests and experience indicate that thanks to the applied solutions, efficiency increased from 30% to 60%, which means real savings and greater revenue for the clients of Call Center Tools S.A. The solutions offered by Call Center Tools S.A. are used primarily in industries such as Call Center, debt recovery and public opinion studies. These industries are steadily developing and the demand for telemarketing-related services continues to grow dynamically.

Unique combination of competencesThe advantage of Call Center Tools S.A. over many entities operating in the call & contact centers industry amongst others consists in the unique combination of competences of the vendor of applications and IT systems, the telecommunications operator, and advisory services in the scope of optimizing the business processes crucial for the efficiency of an organization in contact with clients, debtors, respondents of surveys.

The company provides services across the country and, in particular, in: