Ethical enforcement. Effective revenue recovery.

We provide bespoke, effective enforcement agency services and revenue collection for governmental authorities, the legal system and commercial sector across England and Wales.

Traditional values Innovative technology.

Thanks to our custom-built, unique and fully-integrated IT systems, we are always one step ahead in the enforcement and revenue collection industry, seamlessly blending cutting-edge technology with an ethical, respectful approach.

Professional standards Twenty years' experience.

For over 20 years, we have been providing our clients with a trustworthy, reliable service delivered by our full-time, fully trained enforcement agents, who have been privately trained to welfare officer standards.

ABOUT US

Enforcement servicesand revenue collection with 100% customer focus

Since 1996, we have been offering superior revenue collection services to our clients and an effective and ethical recovery process for their customers. This, along with our constant pursuit of excellence, has helped to establish our position as one of the leading companies in the industry. A position we have been proud to occupy from day one.

Our innovative approach has allowed us to remain at the forefront of an industry that has changed considerably over the past 20 years.

However, there are some things that have not changed. Today, just as when we started, we believe our people are what make us truly different. Thanks to our Investor in People programme and our fully trained in-house team, we build long-standing relationships with our clients who can, by working in partnership with us, offer an open and straightforward collection service to their customers.

Our approach

We believe that being open and honest gets the best results – for our clients and their customers.

Our staff are trained to be firm but fair. We train every employee, internal and external, to the highest standards through the Investors in People accreditation and operate under the Ministry of Justice, CIVEA and our own code of conduct – in addition to each client’s specifications for collecting outstanding debt.

Unlike many other agencies, we only use our own enforcement agents. This means that every recovery process is carried out discreetly by full-time, employed enforcement agents who are fully insured and accountable to Chandlers, and carry their official photographic and County Court Certification identification with them at all times.

We are proud to:

Achieve results and exceed expectations

Add maximum value to our clients’ businesses

Handle complex and sophisticated matters at a local and national level