How often have you thought about streamlining a process in your organization but not been sure where to start? Or perhaps you have struggled to understand a process when it is described to you in detail. Flow charts are a useful tool in these situations, as they make a process easy to understand at a glance.

To draw a flow chart, identify the tasks and decisions that you make during a process, and write them down in order. Then, arrange these steps in the flow chart format, using the appropriate symbols. Finally, check and challenge your flow chart to make sure that it accurately represents the process, and that it shows the most efficient way of doing the job.