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{PROCESSING TIMES & SHIPPING INFO}All of our items are hand crafted & made to order, so please allow up to 7 business days for your order to ship.We ship all of our orders via USPS Flat Rate Priority Mail unless otherwise requested from the client.

{FOLLOW US ON SOCIAL MEDIA}♥ Like us on Facebook! www.Facebook.com/PaperandPasteDesignCo♥ Follow us on Instagram @paperandpastedesignco

If you have any questions prior to or after ordering, please do not hesitate to send us a convo or email us at hello [!at] paperandpasteco.com. Custom orders are available.

{PROCESSING TIMES & SHIPPING INFO}All of our items are hand crafted & made to order, so please allow up to 7 business days for your order to ship.We ship all of our orders via USPS Flat Rate Priority Mail unless otherwise requested from the client.

{FOLLOW US ON SOCIAL MEDIA}♥ Like us on Facebook! www.Facebook.com/PaperandPasteDesignCo♥ Follow us on Instagram @paperandpastedesignco

If you have any questions prior to or after ordering, please do not hesitate to send us a convo or email us at hello [!at] paperandpasteco.com. Custom orders are available.

Returns & exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

Because each item is custom made for the client, there are no refunds or returns on digital and physical items. If there was an error created on our part, please let us know & we will make the corrections right away.

Shipping policies

IMPORTANT:
• We encourage all of our clients to please PLAN AHEAD and allow enough time between placing the order & the "Need By Date" as all of our products are hand-crafted and made-to-order. We do not keep a ready inventory on hand unless otherwise stated in the listing.

• Please make sure the shipping address you have on your ETSY ACCOUNT is correct. We are not responsible for lost packaging if the address on file is incorrect.

We ship via USPS Priority Mail unless otherwise stated in the listing or requested by the client. We will email you when we have shipped out your order. Please take into account USPS does not ship on Sundays or major holidays.
• US orders: typically takes 2-3 days.
• Tracking & Delivery Confirmation is included in your shipping fee.
• Insurance is not included in your shipping fee. If you would like to add it please let us know and we will adjust your shipping accordingly.
• Depending on your order, we will use a small, medium or large flat rate shipping size boxes. If the packaging used for your order is less than or greater than the shipping rate paid, we will contact you to discuss the pricing adjustments.

{INTERNATIONAL ORDERS}
We ship via USPS Priority Mail International, unless otherwise requested from client. We do encourage our international clients to contact us FIRST, so that we can double-check the postage rate.
• International orders: typically takes 6-10 business days.
• The client is responsible for all shipping and tax/VAT costs associated with the purchase.
• All shipping delivery estimates do not account for possible delays caused by customs processing. Consult your country’s customs and import policies prior to placing your order to ensure you will receive package in time for your event.
• Depending on your order, we will use a small, medium or large flat rate shipping size boxes. If the packaging used for your order is less than or greater than the shipping rate paid, we will contact you to discuss the pricing adjustments.

IMPORTANT:
• We encourage all of our clients to please PLAN AHEAD and allow enough time between placing the order & the "Need By Date" as all of our products are hand-crafted and made-to-order. We do not keep a ready inventory on hand unless otherwise stated in the listing.

• Please make sure the shipping address you have on your ETSY ACCOUNT is correct. We are not responsible for lost packaging if the address on file is incorrect.

We ship via USPS Priority Mail unless otherwise stated in the listing or requested by the client. We will email you when we have shipped out your order. Please take into account USPS does not ship on Sundays or major holidays.
• US orders: typically takes 2-3 days.
• Tracking & Delivery Confirmation is included in your shipping fee.
• Insurance is not included in your shipping fee. If you would like to add it please let us know and we will adjust your shipping accordingly.
• Depending on your order, we will use a small, medium or large flat rate shipping size boxes. If the packaging used for your order is less than or greater than the shipping rate paid, we will contact you to discuss the pricing adjustments.

{INTERNATIONAL ORDERS}
We ship via USPS Priority Mail International, unless otherwise requested from client. We do encourage our international clients to contact us FIRST, so that we can double-check the postage rate.
• International orders: typically takes 6-10 business days.
• The client is responsible for all shipping and tax/VAT costs associated with the purchase.
• All shipping delivery estimates do not account for possible delays caused by customs processing. Consult your country’s customs and import policies prior to placing your order to ensure you will receive package in time for your event.
• Depending on your order, we will use a small, medium or large flat rate shipping size boxes. If the packaging used for your order is less than or greater than the shipping rate paid, we will contact you to discuss the pricing adjustments.

Additional policies

IMPORTANT:
• COMMUNICATION is key when it comes to shipping your orders out on time. Any delays in proof approval or other communication on client's part WILL cause a delay in shipment.

{ PROCESSING & TURNAROUND TIMES } (updated 12/02/18)

• THE LAST DAY FOR 2018 ORDERS WILL BE 12/17/18. ANY ORDERS PLACED AFTER THAT DATE WILL NOT SHIP TILL JANUARY 9, 2019.

Please be advised that we only take a limited amount of INVITATION orders per month to ensure quality of our products.

• INVITATIONS •
+ Turnaround time for existing items in the shop: approximately 10 business days (not including weekends and holidays). Rush Service is not available at this time.

+ Proof Policy: We offer 3 rounds of complimentary proof revisions. Thereafter, each revision will be $5.00. Once a proof is approved it goes into production, if a revision is requested after production has started, there will be a $10 reprinting fee.

+ NEW Custom Invitation Orders: approximately 14 business days. Rush Service is not available for NEW custom orders at this time. A $15 non-refundable deposit is due before any work can begin. This deposit amount will go towards the final balance. Once design & quote has been approved, a final invoice will be sent and is due upon receipt. Any delays in payment, will cause a delay in shipment as all invoices must be paid prior to shipping.

By purchasing our listing, you are agreeing to our terms and conditions.

Prices subject to change based on material costs.

IMPORTANT:
• COMMUNICATION is key when it comes to shipping your orders out on time. Any delays in proof approval or other communication on client's part WILL cause a delay in shipment.

{ PROCESSING & TURNAROUND TIMES } (updated 12/02/18)

• THE LAST DAY FOR 2018 ORDERS WILL BE 12/17/18. ANY ORDERS PLACED AFTER THAT DATE WILL NOT SHIP TILL JANUARY 9, 2019.

Please be advised that we only take a limited amount of INVITATION orders per month to ensure quality of our products.

• INVITATIONS •
+ Turnaround time for existing items in the shop: approximately 10 business days (not including weekends and holidays). Rush Service is not available at this time.

+ Proof Policy: We offer 3 rounds of complimentary proof revisions. Thereafter, each revision will be $5.00. Once a proof is approved it goes into production, if a revision is requested after production has started, there will be a $10 reprinting fee.

+ NEW Custom Invitation Orders: approximately 14 business days. Rush Service is not available for NEW custom orders at this time. A $15 non-refundable deposit is due before any work can begin. This deposit amount will go towards the final balance. Once design & quote has been approved, a final invoice will be sent and is due upon receipt. Any delays in payment, will cause a delay in shipment as all invoices must be paid prior to shipping.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.