Kickstarter Packages - Ship Date Approaching!

Thank you all again for your incredible support for the band during this entire process - we're so excited to finally be able to share this music with you all (pre-orders available on iTunes, Amazon and more now, in case you missed your chance with Kickstarter)!

We'd also like to remind everyone to complete the Kickstarter survey to provide us the necessary information to fulfill your packages. This was an informal survey you should have received by email over the last month - if you have NOT received this survey, please contact us directly at adam@thefuelmusic.com, and we'll make sure everything is taken care of.

Packages will be sent out on Friday of this week and the following Tuesday - if you don't receive your package, or if you have any issues, we are available via email to sort through any questions or issues you may have.

Again, thank you all for your love, support, and we can't wait to see you all out on the road this year!

Warmest Regards,

Management

P.S. One final clarification - if you ordered a DIGITAL album package, you will receive your access codes on Tuesday, April 10th, and there is NO survey to complete.

I believe I got the survey a long time ago. It's the one that asked me what shirt size? I haven't received anything but the digital download email. I paid $50, wasn't I supposed to get a physical copy of the cd a week ago? No biggie, just want to make sure its still coming :/

I still have yet to receive an email with any survey in it. I have sent multiple responses to the e-mail as requested, and I'm getting a little frustrated with this whole process. I know with as many supporters as you all have there is bound to be a whole lot of work entailed. All the same, it's frustrating that everyone else is receiving their packages and I'm still waiting on a response e-mail to work out kinks.

@The Brady Report look at it this way, when preordering on iTunes you only get "Let The Sparks Fly" right away, but we as Kickstarter supporters have already received early downloads of "The End Is Where We Begin" and "Courtesy Call" and we also get the entire album early. That sounds pretty fair to me.

I'm glad for the update but still disappointed in this whole process. I got my "fan" email today from the TFK website stating that if I pre-purchase from iTunes I would get a song immediately - one we don't have as KS supporters...

Guys, hire a marketing/pr person that knows how to manage customer service.

Caleb: The release date is the 17th, not the 10th, so getting the digital album on the 10th is still getting it early. Nathan: No where did it say that the digital album would come before the physical (it wasn't said that 'early' was different or earlier than 'one week before').