Service

Window Replacement & Installation Service

You're buying more than just a window or door. You're getting the experience and service of local Dallas Pella professionals committed to your satisfaction. We’ll do everything we can to make working with us easy and flexible.

Pella Care Guarantee

The Pella Care Guarantee is available exclusively for replacement customers who

purchase and install Pella products through their local Pella Windows & Doors showroom. The Pella Care Guarantee is not available through other retail stores. Pella Certified

Installation is just as important as your windows and doors. That’s why we do more than just protect your new products – we also cover the installation.

Your Pella project is backed by our Pella Care Guarantee – our package of product warranties and installation warranty and service agreement that cover your products and their installation – including labor – for up to 10 years.

For our customers who have purchased windows and doors through one of our showrooms and had them installed by one of our Pella team members, you get the confidence of a replacement job done right The Pella Promise.

Why contact Pella of Kansas City for a service appointment? What can you expect? Here's some helpful things you should know. Not sure where to begin? Here's what you should expect:

No need to visit a showroom, the entire window and door shopping experience can be done within the comfort of your own home and to see which options best fit your home. Our window experts will walk you through the entire process, beginning with a needs assessment. During your consultation, we'll work with you to help you find the best option depending on what you're looking for, what you need, your budget, and options available. Each consultation takes roughly 90 minutes to adequately assess your window or door needs and discuss installation options.

Resources

Dallas - PWD, Inc. is an independently owned and operated business under a distribution agreement with Pella Corporation. Promotions only valid for locations served by Dallas - PWD, Inc. Participation in promotions is determined by each business; participation may vary.

Back to School Promotion: Chance to win up to $2,500 off a Pella project (approximate retail value ("ARV"): up to a max. total value of $2,500) AND a $2,500 donation to a school of winner’s choosing (awarded in the form of a check) (subject to Sponsor’s final verification and approval). Odds of winning depend on the number of eligible entries received during the Promotion Period. Total ARV of Grand prize: $5,000. Limit one (1) Grand prize.

During the Promotion Period, to enter eligible entrants must schedule a free Pella in-home consultation (“consultation”) directly with a Pella Participating Showroom on or before August 31, 2018 (“entry”). To schedule a consultation, go to https://www.pella.com/where-to-buy/schedule-in-home-consultation/ (“Site”) and follow the instructions on the Site. You may cancel the consultation without affect to your entry. Limit one (1) entry per person/household during the entire Promotion Period. Click here for full promotion details.

40% off qualifying installations

1Offer excludes Encompass by Pella® and Pella® Insynctive® technology products and storm doors. Valid only for replacement customers who purchase Pella® products and have them installed through their local Pella Window and Door Showroom. The 40% off applies only to the cost of installation. Discount does not apply to the cost of product and trim. Discount applies to retail list price. Only valid on select Pella® products and installation methods. Not valid with any other offer or promotion. Repairs to existing products including parts such as sash and panel replacements excluded. Prior sales excluded. Other restrictions may apply. See store for details. Offer expires 09/13/2018.

2Subject to qualifying credit approval. Interest accrues during the promotional period but all interest is waived if the purchase amount is paid before the expiration of the promotional period. Financing for GreenSky® consumer credit programs is provided by federally insured, federal and state chartered financial institutions without regard to race, color, religion, national origin, sex or familial status.