Replaced drain pump though the bottom of the machine by tipping it on its side after draining all water from the drum. There are great videos on youtube to guide you though. Going though the bottom of the machine saves a lot of time and effort.

This problem occurred before also a few years ago. I spent hundreds having a repairman come and fix it. This time around $$$ is extremely tight so i googled the problem and your website came up. I even saw that you had a video on how to replace the parts. I am a handyman and the job looked easy enough. The parts were ONE/FIFTH of the $$$ i paid last time around so i ordered them, got them in TWO DAYS ....no expedited shipping and installed them as per your video. THANK YOU SO MUCH !!!! washer works like a charm and i don't have a huge bill to pay !!! Normally i do not write these testimonies, but this one was worth doing !!!

Repair went fairly smoothly by following the EXCELLENT how-to video provided. I had only a few issues and suggestions. 1. Because many of the screws and fasteners are of multiple sizes, I would recommend laying them out in a muffin tray or on a paper with labels for where they go back. 2. After removing the weights and prepping to remove the shock absorbers, after the front ones were removed, the tub tilted so far the rear shock absorber separated. The friction pads fell out. It was easy to reassemble but at first I thought the item had broken. I removed one of the good ones to see how it had been assembled. 3. A nut driver (9/32) works better for the screws with hex heads, especially on the hose removals where visibility may be poor and access a bit tight. 4. Note that the rotor assembly has what appears to be a ceramic center. Take care to not damage. Also when replacing, if it is difficult to install (stator is magnetized), once you get it started, you can snug it up by carefully tightening the bolt. Then remove the bolt and properly install with the blue thread sealer. 5. The most difficult job was probably the reinstallation of the larger spring on the front gasket.
My total time to do the job was a bit under 5 hours but that included stopping often to clean parts or review the video (on my iPad - very handy). Disassembly, parts cleaning and bearing removal was approx 3 hours. The reassembly went a bit faster.
If all your parts come with detailed instructions such as for this bearing replacement, I would definitely use appliancepartspros.com for future needs. Great Job.

Repair went fairly smoothly by following the EXCELLENT how-to video provided. I had only a few issues and suggestions. 1. Because many of the screws and fasteners are of multiple sizes, I would recommend laying them out in a muffin tray or on a paper with labels for where they go back. 2. After removing the weights and prepping to remove the shock absorbers, after the front ones were removed, the tub tilted so far the rear shock absorber separated. The friction pads fell out. It was easy to reassemble but at first I thought the item had broken. I removed one of the good ones to see how it had been assembled. 3. A nut driver (9/32) works better for the screws with hex heads, especially on the hose removals where visibility may be poor and access a bit tight. 4. Note that the rotor assembly has what appears to be a ceramic center. Take care to not damage. Also when replacing, if it is difficult to install (stator is magnetized), once you get it started, you can snug it up by carefully tightening the bolt. Then remove the bolt and properly install with the blue thread sealer. 5. The most difficult job was probably the reinstallation of the larger spring on the front gasket.
My total time to do the job was a bit under 5 hours but that included stopping often to clean parts or review the video (on my iPad - very handy). Disassembly, parts cleaning and bearing removal was approx 3 hours. The reassembly went a bit faster.
If all your parts come with detailed instructions such as for this bearing replacement, I would definitely use appliancepartspros.com for future needs. Great Job.

I was out of town, and my wife called to say the washing machne wouldn't work. it had an LE error code. I told
her to call our electric company (we pay extra each month to warranty our household appliances) A technician
came out and did nothing - said it couldn't be fixed, and we needed a new washing machine. I looked up the
error code online and found tons on complaints & fixes. I looked at your Youtube video and bought the
Rotor Position Sensor Switch, ($ 17.00 - what did I have to lose.....) I am not a mechanical person by any
stretch of the imagination, but I pulled out the washing machine, took off the back, and replaced the switch in
and put it all back together in 25 minutes - and the washing machine is working perfectly - Thank you, Thank you, Thank you