America Isn't "Lovin' It" at McDonald's

Despite the slogan, "I'm Lovin' It," America isn't really lovin' McDonald's. In fact, McDonald's is ranked as the country's least favorite of the big fast food chains. According to the American Customer Service Index, McDonald's fell to the bottom of the list with regards to satisfaction at a quick service restaurant for 2014. Out of 100, the average score reflecting customer satisfaction at any given fast food establishment was 80. But McDonald's scored a meager 71, which is down two points from 73 the year before. The Huffington Post reports that statistics are based on an annual survey where 4,500 people are asked to rank their satisfaction at different fast food chains.

Pizza chains like Domino's, Papa Johns, and Pizza Hut all ranked between 80 and 82. Customer satisfaction at Taco Bell and KFC, however, is just above that of Mickey D's — the two establishments scored 72 and 74 respectively.

What do you think of the American Customer Service Index data? Do you agree or disagree with the assessments of these fast food chains?

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