ORIGINAL
SOCIAL SECURITY
NUMBERS ASSIGNED TO U.S. CITIZENS
AGE 12 OR OLDER

June 2007

A-08-07-17043

AUDIT
REPORT

Mission

By conducting independent and objective audits, evaluations and investigations,
we inspire public confidence in the integrity and security of SSA's programs
and operations and protect them against fraud, waste and abuse. We provide timely,
useful and reliable information and advice to Administration officials, Congress
and the public.

Authority

The Inspector General Act created independent audit and investigative units,
called the Office of Inspector General (OIG). The mission of the OIG, as spelled
out in the Act, is to:

Conduct and supervise independent and objective audits and investigations
relating to agency programs and operations.
Promote economy, effectiveness, and efficiency within the agency.
Prevent and detect fraud, waste, and abuse in agency programs and operations.
Review and make recommendations regarding existing and proposed legislation
and regulations relating to agency programs and operations.
Keep the agency head and the Congress fully and currently informed of problems
in agency programs and operations.

To ensure objectivity, the IG Act empowers the IG with:

Independence to determine what reviews to perform.
Access to all information necessary for the reviews.
Authority to publish findings and recommendations based on the reviews.

Vision

We strive for continual improvement in SSA's programs, operations and management
by proactively seeking new ways to prevent and deter fraud, waste and abuse.
We commit to integrity and excellence by supporting an environment that provides
a valuable public service while encouraging employee development and retention
and fostering diversity and innovation.

MEMORANDUM

Date: June 18, 2007

To: The Commissioner

From: Inspector General

Subject: Original Social Security Numbers Assigned to U.S. Citizens Age 12
or Older (A-08-07-17043)

OBJECTIVE

Our objective was to assess the Social Security Administration's (SSA) process
for assigning original Social Security numbers (SSN) to U.S. citizens age 12
or older.

BACKGROUND

In the United States, citizens usually receive an SSN before age 12. Because
U.S. tax regulations require that parents provide a child's SSN-or an Individual
Taxpayer Identification Number if he or she does not qualify for an SSN-for
the child to qualify for an exemption or child tax credit, most parents have
a financial incentive to obtain a child's SSN before age 1. Additionally, although
not legislatively required, throughout U.S. society, parents are asked for their
children's SSNs to receive other benefits and services. For example, many medical
providers and schools require a child's SSN for treatment and enrollment, respectively.
However, some U.S. citizens do not obtain an SSN until age 12 or older because
they have lived outside the United States since birth or have religious beliefs
that prevented them from doing so earlier in life. Given the rarity of SSN applications
for older U.S. citizens, SSA has established special requirements for processing
these requests.

When a U.S. citizen age 12 or older requests an original SSN, he or she must
complete, sign, and submit an Application for a Social Security Card (Form SS
5) to an SSA field office. Before approving the SSN application, SSA requires
that each of these applicants provide acceptable documentary evidence of age,
identity, and U.S. citizenship. In addition, SSA conducts a mandatory in person
interview with original SSN applicants age 12 or older to ensure the validity
of the request. The interview process is designed to prevent SSA from assigning
an SSN to an individual who already has one and to preclude an individual from
assuming a false identity. Before SSA assigns an SSN to these applicants, a
supervisor must approve the application and enter his or her personal identification
number in SSA's Modernized Enumeration System (MES).

Since March 1, 2005, SSA has required that field office personnel processing
SSN applications use the Agency's "SS 5 Assistant," a Microsoft Access-based
application. The SS 5 Assistant works with MES and does not affect SSA's enumeration
policies and procedures. Overall, the SS 5 Assistant is intended to increase
control over the SSN application process, improve the quality of data used to
assign an SSN, and enable management to better control this workload. This program
provides field office personnel processing SSN applications structured interview
questions and requires certain data to complete the application process. The
SS 5 Assistant also prompts field office personnel to provide additional applicant
information when processing an original SSN application for a U.S. citizen age
12 or older.

To accomplish our objective, we reviewed SSA's policies and procedures for
assigning an original SSN to U.S. citizens age 12 or older. In addition, we
visited four SSA field offices to gain an understanding of the assignment process.
We also identified a population of 23,924 records for which SSA assigned original
SSNs to individuals coded as U.S. citizens and age 12 or older in Fiscal Year
(FY) 2005. From our population, we randomly selected a sample of 275 records
to determine whether SSA personnel complied with Agency policies and procedures
when processing these applications. Our sample of 275 records contained 137
foreign born and 127 U.S. born individuals whom SSA coded as U.S. citizens.
We did not analyze 11 sample records because we subsequently determined SSA
did not assign these individuals an original SSN during our audit period.

Appendix B includes a detailed description of our scope and methodology, and
Appendix C includes our sample appraisals.

RESULTS OF REVIEW

SSA recognized vulnerabilities associated with assigning original SSNs to U.S.
citizens age 12 or older and therefore established specialized procedures for
these applications. However, these procedures can only be effective if SSA personnel
comply with the requirements. Of the 275 original SSN applications we reviewed,
89 (32 percent) contained at least 1 compliance error. Based on the errors we
identified, we estimate SSA personnel did not fully comply with SSA's procedures
when assigning 7,743 original SSNs to U.S. citizens age 12 or older in FY 2005.
Additionally, we identified weaknesses in existing controls we believe SSA should
address to further reduce vulnerabilities associated with the assignment of
SSNs to individuals age 12 or older.

As shown in Table 1, the most common occurrences of noncompliance included
SSA field office personnel (1) incorrectly coding the citizenship status of
SSN applicants, (2) not recording why U.S.-born individuals in our sample had
not been assigned an SSN, and (3) not requiring and/or documenting adequate
evidence to process the SSN applications.

Table 1: Original SSN Applications with Compliance Errors

Type of
Compliance Error Number of
Occurrences
Noncitizens Coded as U.S. Citizens 36
Reason for SSN Assignment Not Recorded 45
Insufficient Evidence Required/Documented 10
Total Number of Noncompliance Errors 91
Total Number of Sampled SSNs with at Least One Error 89
Percent of Sampled SSNs with at Least One Error 32

Additionally, we identified an area where SSA could improve the integrity of
the SSN assignment process by requiring that field office personnel verify all
Report of Birth Abroad documents submitted-as the Agency does with other U.S.
birth registration documents.

Some Field Offices Incorrectly Coded Noncitizens as U.S. Citizens

SSA policy requires that all applicants for original SSN cards who allege they
are
U.S. citizens submit documentary evidence to prove citizenship. Acceptable evidence
includes a birth certificate showing a place of birth in the United States,
a U.S. passport, a Consular Report of Birth Abroad of a Citizen of the United
States of America (Form FS 240), a Certificate of Naturalization (Form N 550),
or adoption finalization papers. However, in 36 (13 percent) of the 275 SSNs
reviewed, SSA personnel incorrectly coded noncitizens as U.S. citizens when
processing the applications. These 36 individuals were foreign born but were
not U.S. citizens. As such, we estimate SSA incorrectly coded about 3,132 noncitizens
as U.S. citizens and assigned them an original SSN in FY 2005.

In all cases, the documentation we reviewed indicated either these individuals
were not U.S. citizens or SSA did not sufficiently document U.S. citizenship.
For example, field office personnel entered work authorization forms, arrival
and departure documents, and alien numbers in MES or SS 5 Assistant that did
not support U.S. citizenship. Furthermore, our review of the Department of Homeland
Security's (DHS) Systematic Alien Verification for Entitlements (SAVE) program
confirmed that almost half of the noncitizens were either a lawfully admitted
permanent resident, refugee, temporary worker, or temporary visitor for business.
SAVE could not provide immigrant classifications for the remaining miscoded
numberholders. Based on a review of our findings, SSA confirmed these individuals
should have been classified as noncitizens.

Our recent audit work indicates errors in recording the citizenship status
of SSN applicants is a recurring problem. In December 2006, we issued a Congressional
Response Report, Accuracy of the Social Security Administration's Numident File
(A 08 06 26100), in which we reported that about 8 percent of all foreign-born
U.S. citizen Numident records tested were misclassified-and the numberholders
were not actually U.S. citizens. Additionally, in August 2004, we issued a report,
Compliance with Policies and Procedures When Processing Noncitizen Social Security
Number Applications at Foreign Service Posts (A-08-04-14060), in which we identified
cases where SSA incorrectly coded U.S. citizens as noncitizens.

We believe incorrectly coding noncitizens as U.S. citizens diminishes the integrity
of SSA records and could provide unintentional benefits to those applicants
whose citizenship status was miscoded. For example, the Employment Eligibility
Verification System (EEVS), formerly known as the Basic Pilot, is a DHS program
supported by SSA and provides employers a tool for determining whether newly
hired employees reported the correct name, SSN, and date of birth and are authorized
to work in the United States. If noncitizens are incorrectly classified as U.S.
citizens in SSA records (and allege U.S. citizenship to an employer), EEVS would
not require that DHS determine their immigration and work status before confirming
employment eligibility. A mandatory employment eligibility system has been proposed
in both House and Senate bills for all newly hired U.S. employees. If such legislation
is enacted, the accuracy and integrity of SSA's records regarding the numberholders'
citizenship status would be essential to ensuring correct employment eligibility
feedback to employers.

SSA has taken steps to assist field office personnel in properly documenting
citizenship status by modifying SS 5 Assistant to contain a stand-alone screen
for foreign born applicants who allege U.S. citizenship. SSA representatives
told us they believed this modification prevents field office personnel from
improperly coding applicants' citizenship status. Because improperly coding
the citizenship status of SSN applicants has been a recurring problem and none
of the noncitizens in our sample were processed using the stand-alone screen
in SS-5 Assistant, we will continue to monitor this issue in future audit work.

Field Offices Did Not Routinely Document Why U.S. Born Applicants Had Not Been
Assigned an SSN

SSA policy requires that field office personnel include in the "Evidence
Submitted" block of Form SS 5 and in the "Additional Remarks"
field in SS 5 Assistant, why U.S. born applicants age 12 or older had not previously
been assigned an SSN. However, in 45 (16 percent) of the 275 SSNs selected for
review, SSA personnel did not comply with this procedure. As such, we estimate
SSA did not document why about 3,915 applicants had not been assigned an SSN.
Of the 127 U.S. born numberholders tested in our sample, SSA did not document
a reason for 35 percent of these individuals.

Some field office personnel with whom we spoke were not aware that SSA policy
requires that they document why U.S. born applicants age 12 or older had not
previously been assigned an SSN. In addition, although SS 5 Assistant can generate
an alert to prompt field office personnel to enter a reason in the "Additional
Remarks" field, it will only do so if no other text has been entered in
that field. We believe SSA would benefit from adding a separate "Reason"
field to SS 5 Assistant, which would prompt personnel to enter the required
information. In addition, we believe having a drop-down menu in the "Reason"
field with common reasons why a U.S. born applicant age 12 or older had not
been assigned an SSN could better assist field office personnel. By documenting
a reason, SSA is taking an additional step to ensure the applicant is not trying
to obtain another SSN or trying to assume a false identity.

SSA policy does not require that field office personnel document why foreign
born U.S. citizens age 12 or older had not been assigned an original SSN. While
we acknowledge there are legitimate reasons why a foreign born U.S. citizen
may not have obtained an SSN by age 12, we believe SSA should hold these individuals
to the same standard as U.S. born applicants. As such, we believe SSA could
further reduce the potential for improper SSN attainment by requiring that field
office personnel enter a reason for foreign born U.S. citizens age 12 or older.

Field Offices Did Not Always Require and/or Document Adequate Evidence to Process
Original SSN Applications

SSA policy requires that applicants for an original SSN submit at least two
documents as evidence of age, identity, and U.S. citizenship. Furthermore, the
identity document must be current. Finally, SSA personnel are required to document
in MES/SS 5 Assistant sufficient descriptions of evidence presented with the
SSN applications. However, we identified 10 (3.6 percent) instances from the
275 SSNs tested in which field office personnel did not always require and/or
document adequate evidence to process original SSN applications for U.S. citizens
age 12 or older. As such, we estimate SSA did not always document adequate evidence
to process about 870 original SSN applications during FY 2005.

We identified instances in which either applicants submitted only one document
as evidence of age, identity, and citizenship or the identity evidence provided
did not meet SSA policy requirements. For example, we identified one applicant
who submitted only one document, a U.S. passport, as evidence. While a U.S.
passport is acceptable evidence of age and citizenship, another document is
needed to substantiate identity.
We believe it is imperative for field office personnel to properly document
evidence of age, identity, and citizenship to prevent the improper assignment
of SSNs. SSA has taken steps to assist field office personnel in doing so by
implementing SS 5 Assistant, which requires that field office personnel enter
appropriate evidence of age, identity, and citizenship before they can process
an SSN application. While SS 5 Assistant should assist field office personnel
in properly documenting the required evidence, we believe SSA should reemphasize
to field office personnel the importance of requiring and/or documenting adequate
evidence when processing SSN applications for U.S. citizens age 12 or older
and take corrective action to address performance problems or training needs
when Agency personnel do not comply with this requirement.
Field Offices Did Not Routinely Verify Reports of Birth Abroad

SSA policy requires that field office personnel verify the authenticity of
birth records of U.S. born citizens age 12 or older who are applying for an
original SSN. However, policy does not require that personnel verify the authenticity
of Reports of Birth Abroad (Forms FS 240, FS 545, and DS 1350) unless they believe
the document is not authentic. We believe SSA should hold U.S. citizens born
abroad to the same standard as individuals born in the United States.

We believe verifying Reports of Birth Abroad with the Department of State could
reduce the potential that some noncitizens, claiming to be U.S. citizens born
abroad, could submit counterfeit documents to help them obtain an original SSN.
As such, we believe SSA should routinely verify the authenticity of birth records
of U.S. citizens born abroad. Field office personnel with whom we spoke agreed
that requiring such verification would help prevent SSA from assigning an SSN
to an individual who already has an SSN and to preclude an individual from assuming
a false identity.

CONCLUSION AND RECOMMENDATIONS

Despite SSA's controls to prevent improper SSN assignment to individuals age
12 or older, it is at risk to such activity when field office personnel do not
fully comply with policies and procedures. We recognize SSA's efforts cannot
eliminate the potential that some individuals may inappropriately acquire and
misuse an SSN. Nonetheless, we believe SSA has a stewardship responsibility
to ensure compliance with all policies and procedures. We believe SSA would
benefit by taking additional steps to strengthen SSN integrity and reduce its
risk of exposure to improper SSN card issuance and misuse and identity theft.

Accordingly, we recommend that SSA:

1. Correctly code SSA records for the 36 noncitizens who field office personnel
incorrectly classified as U.S. citizens. We will provide further details regarding
these individuals under separate cover.

2. Consider adding a "Reason" field in SS 5 Assistant to document
why U.S. citizens age 12 or older had not applied for an SSN. Specifically,
consider adding a drop down menu with examples of legitimate reasons as to why
U.S. citizens age 12 or older had not been assigned an original SSN to the "Reason"
field in SS 5 Assistant.

3. Consider requiring that field office personnel document why foreign born
U.S. citizens age 12 or older had not been assigned an SSN.

4. Reemphasize to field office personnel the importance of requiring and/or
documenting adequate evidence when processing SSN applications for U.S. citizens
age 12 or older and take corrective action to address performance problems or
training needs when Agency personnel do not comply with this requirement.

5. Consider coordinating with the Department of State to verify all Reports
of Birth Abroad.

AGENCY COMMENTS AND OIG RESPONSE

SSA agreed or agreed in principle with our recommendations. We believe SSA's
planned actions adequately address our concerns. The full text of SSA's comments
is included in Appendix D.

reviewed pertinent sections of the Social Security Administration's (SSA) policies
and procedures;

reviewed prior audit reports;

obtained a data extract of 23,924 original Social Security numbers (SSN) assigned
to U.S. citizens age 12 or older during Fiscal Year 2005;

randomly selected a sample of 275 records from the data extract;1

reviewed Form SS 5s, Application for a Social Security Card, for the sample
items;

reviewed the Numidents for the sample items;

verified the U.S. born births with State Bureaus of Vital Statistics;

verified the Reports of Birth Abroad with the Department of State; and

visited four field offices in Maryland, New York, and Texas. During our site
visits, we interviewed staff to determine their procedures for assigning U.S.
citizens age 12 or older an original SSN.

The SSA entity audited was the Office of the Deputy Commissioner for Operations.
Our review of internal controls was limited to SSA's policies and procedures
for assigning original SSNs to U.S. citizens age 12 or older. We conducted our
work from June through December 2006 in accordance with generally accepted government
auditing standards.

Appendix C
Sample Appraisal
Table 1: Sample Results and Projection Where the Social Security Administration
Did Not Comply With Policies and Procedures When Processing Original Social
Security Number Applications for U.S. Citizens Age 12 or Older During Fiscal
Year 2005

SAMPLE ATTRIBUTE APPRAISAL
Total Population of Original Social Security Numbers (SSN) Assigned to U.S.
Citizens Age 12 or Older During Fiscal Year (FY) 2005
23,924
Sample Size 275
Attribute Projection
Number of Instances in Sample Where the Social Security Administration (SSA)
Did Not Comply With Policies and Procedures When Processing Original SSN Applications
for U.S. Citizens Age 12 or Older During FY 2005 89
Estimate of Instances in Population Where SSA Did Not Comply With Policies and
Procedures 7,743
Projection-Lower Limit 6,634
Projection-Upper Limit 8,920
Projections made at the 90 percent confidence level.

SAMPLE ATTRIBUTE APPRAISAL
Total Population of Original SSNs Assigned to U.S. Citizens Age 12 or Older
During FY 2005
23,924
Sample Size 275
Attribute Projections
Number of Instances in Sample Where SSA Incorrectly Coded Noncitizens as U.S.
Citizens During FY 2005 36
Estimate of Instances in Population Where SSA Incorrectly Coded Noncitizens
as U.S. Citizens During FY 2005 3,132
Projection-Lower Limit 2,367
Projection-Upper Limit 4,042
Attribute Projections
Number of Instances in Sample Where SSA Did Not Document Why Applicants Had
Not Been Assigned an SSN During FY 2005 45
Estimate of Instances in Population Where SSA Did Not Document Why Applicants
Had Not Been Assigned an SSN During FY 2005 3,915
Projection-Lower Limit 3,066
Projection-Upper Limit 4,894
Attribute Projections
Number of Instances in Sample Where SSA Did Not Require and/or Document Adequate
Evidence to Process Original SSN Applications During FY 2005 10
Estimate of Instances in Population Where SSA Did Not Require and/or Document
Adequate Evidence to Process Original SSN Applications During FY 2005 870
Projection-Lower Limit 477
Projection-Upper Limit 1,453
Projections made at the 90 percent confidence level.

Appendix D
Agency Comments

MEMORANDUM

Date: June 8, 2007

To: Patrick P. O'Carroll, Jr.
Inspector General

From: David V. Foster
Chief of Staff

Subject: Office of the Inspector General (OIG) Draft Report, "Original
Social Security Numbers Assigned to United States Citizens Age 12 or Older"
(A-08-07-17043)--INFORMATION

We appreciate OIG's efforts in conducting this review. Our comments on the
draft report's content and recommendations are attached.

Please let me know if we can be of further assistance. Staff inquiries may
be directed to Ms. Candace Skurnik, Director, Audit Management and Liaison Staff,
at 410 965-4636.

SSA Response

COMMENTS ON THE OFFICE OF THE INSPECTOR GENERAL (OIG) DRAFT REPORT, "ORIGINAL
SOCIAL SECURITY NUMBERS ASSIGNED TO UNITED STATES CITIZENS AGE 12 OR OLDER"
A-08-07-17043

Thank you for the opportunity to review and comment on the draft report findings
and recommendations. We agree that being in compliance with all enumeration
policies and procedures will strengthen the integrity of the Social Security
number (SSN) and improve our stewardship responsibilities. We appreciate the
reports acknowledgement of our efforts to establish specialized procedures for
these applicants. We are also encouraged that the report found that the implementation
of the SS-5 Assistant is helping to ensure enumeration policies are followed.
SSA plans to further enhance our enumeration systems that include the replacement
of the SS-5 Assistant with a Modernized Enumeration System (MES) redesign, now
known as Social Security Number Application Process (SSNAP) in late 2008. The
enhancements currently being considered will address many of the issues identified
in this report.

Because the process for assigning original SSNs to United States (U.S.) citizens
age 12 or older changed during the course of the audit we are concerned that
this audit does not represent the true results received when personnel process
an original SSN application. Specifically, the cases included in this sample
were from SSN's issued during fiscal year (FY) 2005. Since Field Office (FO)
personnel were not mandated to use the SS-5 Assistant until March 1, 2005, we
believe that the randomly sampled records should have been from applications
submitted after this date.

Our responses to the specific recommendations as well as some technical comments
are provided below.

Recommendation 1

The Social Security Administration (SSA) should correctly code SSA records
for the 36 noncitizens who field office personnel incorrectly classified as
U.S. citizens. We will provide further details regarding these individuals under
separate cover.

Response

We agree. Corrective action will be taken upon receipt of details from OIG.

Recommendation 2

SSA should consider adding a "Reason" field in SS 5 Assistant to
document why U.S. citizens age 12 or older had not applied for an SSN. Specifically,
consider adding a drop down menu with examples of legitimate reasons as to why
U.S. citizens age 12 or older had not been assigned an original SSN to the "Reason"
field in SS 5 Assistant.

Response

We agree in principle with this recommendation. However, we plan to implement
a different resolution. We have redesigned a draft MES screen in SSNAP. The
SSNAP's screen, as drafted, asks "U.S. citizens, age 12 or older, applying
for a SSN for the first time" a series of questions designed to determine
if the applicant has already been assigned an SSN. If a question is answered
"yes," it will prompt the SSA employee to obtain an explanation, to
describe the evidence provided, and to verify the allegation before an SSN can
be processed. We think that asking a series of targeted questions to elicit
information about possible situations in which an applicant may have been assigned
an SSN is more useful than trying to list reasons a U.S. citizen may not have
been assigned an SSN. Further, the most likely reason a U.S. citizen would not
have an SSN is that he or she resided outside the U.S. for an extended period
of time." This question, "Has the number holder ever lived outside
the U.S. for a prolonged period of time?" is already asked in both SS-5
Assistant and the newly drafted SSNAP screen.

Recommendation 3

SSA should consider requiring that field office personnel document why foreign
born U.S. citizens age 12 or older had not been assigned an SSN.

Response

We agree that documentation to support an allegation that a foreign-born U.S.
citizen age 12 or older has not been assigned an SSN will improve the integrity
of the SSN process. We intend to make that change to policy and procedures effective
with the implementation of SSNAP in late 2008.

Recommendation 4

SSA should reemphasize to field office personnel the importance of requiring
and/or documenting adequate evidence when processing SSN applications for U.S.
citizens age 12 or older and take corrective action to address performance problems
or training needs when Agency personnel do not comply with this requirement.

Response

We agree. We will issue a reminder to FO personnel, including a discussion
of the planned additional controls within MES/SSNAP that will ensure compliance
with this requirement.

Recommendation 5

SSA should consider coordinating with the Department of State to verify all
Reports of Birth Abroad.

Response

We agree that verifying all Reports of Birth Abroad documents submitted as
evidence of age in the enumeration process could improve the integrity of the
SSN assignment process. We have worked with the Department of State (State)
for several years to develop a more efficient manual process, as well as an
electronic process to verify birth documents; however, we cannot unilaterally
change our current agreement with them. Under our current agreement, they have
agreed to verify only a limited number of documents submitted as evidence for
claims and enumeration purposes. They have advised us that law enforcement verifications
take precedence over SSA work. Any increase in the volume of requests would
violate our agreement with them and likely delay the verification of the documents
that we have reason to believe are fraudulent.

We would also need to evaluate the SSN fraud risk that has occurred and is
associated with this proposed procedure. Implementation of verifying all birth
records for U.S. born applicants has significantly impacted SSA resources, workloads
and SSN processing times. We are concerned that implementing procedures to verify
all Reports of Birth Abroad would place overwhelming burden on FO staff.

In an effort to further address this recommendation, within one month of the
issuance of the final report we will provide a copy to State and ask that they
work with us to develop an electronic verification process for these documents.
However, as noted above, without their agreement and an evaluation on workload
and resources, we are not in a position to implement this recommendation at
this time.

For additional copies of this report, please visit our web site at www.socialsecurity.gov/oig
or contact the Office of the Inspector General's Public Affairs Specialist at
(410) 965-3218. Refer to Common Identification Number A 08 07 17043.

Overview of the Office of the Inspector General
The Office of the Inspector General (OIG) is comprised of our Office of Investigations
(OI), Office of Audit (OA), Office of the Chief Counsel to the Inspector General
(OCCIG), and Office of Resource Management (ORM). To ensure compliance with
policies and procedures, internal controls, and professional standards, we also
have a comprehensive Professional Responsibility and Quality Assurance program.

Office of Audit
OA conducts and/or supervises financial and performance audits of the Social
Security Administration's (SSA) programs and operations and makes recommendations
to ensure program objectives are achieved effectively and efficiently. Financial
audits assess whether SSA's financial statements fairly present SSA's financial
position, results of operations, and cash flow. Performance audits review the
economy, efficiency, and effectiveness of SSA's programs and operations. OA
also conducts short-term management and program evaluations and projects on
issues of concern to SSA, Congress, and the general public.

Office of Investigations
OI conducts and coordinates investigative activity related to fraud, waste,
abuse, and mismanagement in SSA programs and operations. This includes wrongdoing
by applicants, beneficiaries, contractors, third parties, or SSA employees performing
their official duties. This office serves as OIG liaison to the Department of
Justice on all matters relating to the investigations of SSA programs and personnel.
OI also conducts joint investigations with other Federal, State, and local law
enforcement agencies.

Office of the Chief Counsel to the Inspector General
OCCIG provides independent legal advice and counsel to the IG on various matters,
including statutes, regulations, legislation, and policy directives. OCCIG also
advises the IG on investigative procedures and techniques, as well as on legal
implications and conclusions to be drawn from audit and investigative material.
Finally, OCCIG administers the Civil Monetary Penalty program.

Office of Resource Management
ORM supports OIG by providing information resource management and systems security.
ORM also coordinates OIG's budget, procurement, telecommunications, facilities,
and human resources. In addition, ORM is the focal point for OIG's strategic
planning function and the development and implementation of performance measures
required by the Government Performance and Results Act of 1993.