2. Xerox Service Technicians—Xerox employees are trained specifically on your product with an average 12 years of tenure. We offer the Best Service in the Industry. J.D. Power and Associates has recognized us for providing “An Outstanding Customer Service Experience” for five consecutive years: 2006, 2007, 2008, 2009 and 2010.

3. Xerox Total Satisfaction Guarantee—Xerox provides a security blanket that guarantees you receive nothing but the best. The premium Xerox warranty allows you to initiate the equipment replacement process.

4. Xerox Exclusive Concurrent Multi-tasking Technology—Our products are the most productive and efficient systems in the world. Our machines operate independently and simultaneously, allowing you to scan while you’re printing, print while you’re copying, copy while you’re faxing, and more.

5. Xerox Print Around Technology—When a job is sent to a Xerox multifunction device and the necessary resources are not available, a note is made, an alert is sent out and the device continues to operate, rather than stop all productivity.

6. Xerox Unlimited Scan Ahead—A virtually unlimited number of pages can be scanned in a single file, or a virtually unlimited number of individual scans can be made in a row.

7. Xerox SMart Kit Technology—This allows you to maximize your equipment uptime. When a drum cartridge, fuser cartridge or toner cartridge needs to be replaced, an alert is provided and the on-hand supplies can be easily and quickly changed. Some competitive products simply go down and require a service call to become operational again.

9. Xerox Scan to Accurate Text Searchable PDF—We have the only equipment with standard OCR that accurately and quickly performs optical character recognition and creates searchable documents that can be easily found no matter where they are saved, using any standard search function.

11. Xerox Remote Supply Monitoring—Xerox can directly monitor copy and print volumes on office devices, enabling supplies to be sent out as needed and billed accurately; no in-office admin is required.

12. Xerox User Interface—Easy-to-use Xerox interfaces are designed to have 80% of the most commonly used functions on the main screen, avoiding the need to drill down to find features. Our interfaces are familiar to previous Xerox users.

13. Xerox Notification Alerts—When an issue arises on a device, an alert notice can be automatically sent out.

14. Xerox 24/7 Technical Support, based in North America— Support is available to you at any time.