How to remove System Fix virus

System Fix a fake computer optimization software that detects numerous false problems and displays various critical errors alerts on the computer. The rogue program from the same family of malware as Data Restore, Data Recovery, Master Utilities, PC Repair, System Repair, Windows XP Repair, etc. It is promoted and installed itself on your computer without your permission and knowledge through the use of trojans or other malicious software. Moreover, the scammers may also distribute System Fix on Twitter, My Space, Facebook, and other social networks. Please be careful when opening attachments and downloading files or otherwise you can end up with a rogue program on your PC.
When System Fix is installed, it will perform a fake scan of your computer then tells you it has found numerous critical errors. Next, it will prompt you to pay for the fake software before it “repairs” your machine of the problems. Of course, all of these errors are a fake. So, you can safety ignore the false scan results.

While System Fix is running, it will block legitimate Windows applcations on your computer and won’t let you download anything from the Internet. Moreover, it will display various fake critical errors alerts that the computer’s hard drive is corrupt in order to frighten you into purchasing this useless application. Some of the fake errors are:

The system has detected a problem with one or more installed IDE / SATA hard disks.
It is recommended that you restart the system.

System Restore
The system has been restored after a critical error. Data integrity and hard drive integrity verification required.

Windows – No Disk
Exception Processing Message 0×0000013.

Of course, all of these warnings are a fake. This is an attempt to make you think your computer in danger. Like false scan results you can safely ignore them.

As you can see, obviously, System Fix is a scam, which created with only one purpose – to steal your money. Most important, don`t purchase the program! You need as quickly as possible to remove the malicious software. Follow the removal instructions below, which will remove System Fix and any other infections you may have on your computer for free.

Use the following instructions to remove System Fix infection

1

Click Start, Type in Search field %allusersprofile% and press Enter (if you use the Windows XP, then click Start, Run and type a command in Open field). It will open a contents of “ProgramData” folder (“All Users” folder for Windows XP).

2

System Fix hides all files and folders, so you need to change some settings and thus be able to see your files and folders again. Click Organize, select ”Folder and search options”, open View tab (if you use Windows XP, then open Tools menu, Folder Options, View tab). Select “Show hidden files and folders” option, uncheck “Hide extensions for known file types”, uncheck “Hide protected operating files” and click OK button.

3

Open “Application Data” folder. This step only for Windows XP, skip it if you use Windows Vista or Windows 7.

4

Now you will see System Fix associated files as shown below.

5

Basically, there will be files named with a series of numbers or letter (e.g. 2636237623.exe or JtwSgJHkjkj.exe), right click to it and select Rename (don`t rename any folders). Type any new name (123.exe) and press Enter.You can to rename only files with .exe extension. Its enough to stop this malware from autorunning.

6

Reboot your computer.

7

Now you can unhide all files and folders that has been hidden by System Fix. Click Start, type in Search field cmd and press Enter. Command console “black window” opens. Type cd \ and press Enter. Type attrib -h /s /d and press Enter. Close Command console.

8

If your Desktop is empty, then click Start, type in Search field %UserProfile%\desktop and press Enter. It will open a contents of your desktop.

Double Click mbam-setup.exe to install the application. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.

11

If an update is found, it will download and install the latest version.

12

Once the program has loaded you will see window similar to the one below.

Malwarebytes Anti-Malware Window

13

Select Perform Quick Scan, then click Scan, it will start scanning your computer. This procedure can take some time, so please be patient.

14

When the scan is complete, click OK, then Show Results to view the results. You will see a list of infected items similar as shown below. Note: list of infected items may be different than what is shown in the image below.

Malwarebytes Anti-malware, list of infected items

15

Make sure that everything is checked, and click Remove Selected for start System Fix removal process. When disinfection is completed, a log will open in Notepad. Reboot your computer.

16

System Fix may be bundled with TDSS trojan-rootkit, so you should run TDSSKiller to detect and remove this infection.

17

Download TDSSKiller from here and unzip to your desktop. Open TDSSKiller folder. Right click to tdsskiller and select rename. Type a new name (123myapp, for example). Press Enter. Double click the TDSSKiller icon. You will see a screen similar to the one below.

TDSSKiller

18

Click Start Scan button to start scanning Windows registry for TDSS trojan. If it is found, then you will see window similar to the one below.

TDSSKiller – Scan results

19

Click Continue button to remove TDSS trojan.

If you can`t to download or run TDSSKiller, then you need to use Combofix. Download Combofix. Close any open browsers. Double click on combofix.exe and follow the prompts. If ComboFix will not run, please rename it to myapp.exe and try again!

20

Your system should now be free of the System Fix virus. If you need help with the instructions, then post your questions in our Spyware Removal forum.

System Fix removal notes

Note 2: your current antispyware and antivirus software let the infection through ? Then you may want to consider purchasing the FULL version of MalwareBytes Anti-malware to protect your computer in the future.

72 Comments

My problem with it is pretty bad. When I click start up, there’s nothing there except an empty list, no programs, no Run, all thats there are the Log off and the Turn Off buttons, nothing else!!!
Any advice would be happily appreciated, if it’s not too late 🙁

Thank you SO much for this. It’s encouraging to see that there are good people in the world that use their intellect to help others rather than wreck them -.- was super stressed out because of the virus but saved my computer through your instructions 🙂

This is all very good except the newer versions are getting harder to remove, and even if you do there is too many damaged files.

Only sure bet is to back up your files and reload from clean repartitioned/refrormatted disk.

New version will not allow rootkit removers to run. Seems that a new OS2 boot partition was created in the smal 8MB leftover area and takes over the bootin so you can never be clean without clean install.

it stopped the virus and unhid all my files, even though my files are there i cant run some of them. i try to go online and it says i am not connected even though network connection shows me connected. i already had malwarebytes anti malware downloaded but it wont let me update it. i can run it but doesnt detect anything. also my start meny is empty. this worked to stop the virus but not i cant really use anything, can you help me out??

Looks like great advice. Just been hit by this scam a few hours ago but when I click on start in Windows xp there is no programs list so I can not press ‘ run ‘ as directed in the beginning of the instructions. Does anyone have a fix for this?

Thank you so much for this straightforward and successful advice – don’t know what state i’d be in right now without having read it! Like many others have said, it was the only site I could find that actually gave answers on how to rescue my computer manually (in language I could understand!) Very much appreciated, thank you!

i went through all the steps, the tdskiller didn’t work so i used combofix, and now when I go to open ANYTHING a window pops up and says that the file has been tabbed for deletion. if anyone knows how to solve this issue it would be greatly appreciated. thanks.

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