Beginning of a dialog window, including tabbed navigation to register an account or sign in to an existing account. Both registration and sign in support using google and facebook accounts. Escape will close this window.

I don't accept cancellations

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Items on sale

Returns and exchange details

If an item is damaged in shipping, please let me know within 48 hours. I will do everything possible to replace the damaged item immediately.
If you have ANY problems with your order please contact me by convo and I will be glad to resolve it. Before leaving feedback if you have had a problem with your purchase, please contact me. I promise I will do my best to resolve the issue. I strive to provide excellent service and have happy customers!

Shipping policies

I will ship your purchase within 2-3 business days after payment has been received. Orders are shipped by first class mail through the USPS with delivery confirmation on all domestic orders. International shipping is first class postage. If you would like Priority Mail for either domestic or international, please let me know before hand, I will give you the pricing options.

INTERNATIONAL ORDERS are shipped via First Class International mail. I cannot be held responsible for customs fees your package may incur as they are imposed by the receiving country and are not in my control. I also cannot declare that a purchase is a gift on a customs form. This is a federal offense in the US and carries severe penalties.

CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

CharmParfait is not responsible for orders that cannot be delivered due to an undeliverable or incorrect mailing address. If the package is returned to us, we can issue you a credit or refund of the purchase total minus the cost of shipping.

I will ship your purchase within 2-3 business days after payment has been received. Orders are shipped by first class mail through the USPS with delivery confirmation on all domestic orders. International shipping is first class postage. If you would like Priority Mail for either domestic or international, please let me know before hand, I will give you the pricing options.

INTERNATIONAL ORDERS are shipped via First Class International mail. I cannot be held responsible for customs fees your package may incur as they are imposed by the receiving country and are not in my control. I also cannot declare that a purchase is a gift on a customs form. This is a federal offense in the US and carries severe penalties.

CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

CharmParfait is not responsible for orders that cannot be delivered due to an undeliverable or incorrect mailing address. If the package is returned to us, we can issue you a credit or refund of the purchase total minus the cost of shipping.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.