Raising the bar; Exceeding expectationsDeloitte East Africa

When planning, growing and structuring your business, you need a team of professionals to walk with you as you address key issues such as strategy, technology, change management, and the human capital to guide you through this process. The advisory practice at Deloitte East Africa has deep expertise and a broad spectrum of service offerings that enable us to provide high value business advice every step of the way, from strategy, through to implementation and evaluation to ensure materialization of expected outcomes. With our unique, collaborative approach, Deloitte offers not only industry and functional business performance knowledge, but also the insight of others through our consulting network. We work closely with clients to improve business performance, drive shareholder value and create a competitive, sustainable advantage, regardless of where in the world your business takes you. At Deloitte, our industry experience, broad capabilities and networks mean we can help you maximize opportunities, and avoid unnecessary risk. Our promise is simple. We help clients create more value. Broadly, our advisory arm is categorized into:

Business support services

When it comes to creating enterprise value what is needed is not more abstract analysis, but pragmatic advice companies can use to transform what they know into value addition. On identifying the ingredients for success, there is need to align initiatives and processes with those goals, and integrate that understanding into all you do. Greater control over back office functions, better visibility across the entire organization, access to deep skills and innovation, scalable services tied to business outcomes - are a few of the reasons organizations looking for high performance choose Deloitte’s business support services. Deloitte provides these services through our various offices in East Africa - Addis Ababa, Bujumbura, Dar-es-salaam, Kampala, Kigali, Mombasa and Nairobi. Our capabilities span a full suite of services covering the entire finance value chain. With integrated consulting services we not only deliver core services effectively, and efficiently, but help drive continuous improvement across the organization. While some organizations may prefer to begin with an internal shared services center and later graduate to a full outsourcing model, others seek competitive advantage by moving directly to an outsourcing model. For either strategy, Deloitte has the experience to transition organizations to a delivery model that is right for them. Deloitte’s distinctive advantage lies in our capacity to help clients cover their core services, supporting functions and also offer services for retained in-house functions.

Corporate Finance

Our Corporate Finance offering is geared to helping companies in their growth process usually in form of an acquisition, divestment or financing solution to grow a new, or existing business. In our East African practice, our consultants come from a multitude of backgrounds and have earned appropriate professional designations including, among others, Certified Public Accountant (CPA) qualifications.

Deloitte East Africa’s Corporate Finance offering is categorized into corporate finance advisory, M&A transaction services, valuation and modelling. Deloitte tailors its services to client’s needs, the type of transaction, acquisition, divestment or management buy-out (MBO), supporting the entire transaction cycle. In view of Capital Projects/Public-Private Partnerships (PPP) we combine available expertise in East Africa with expertise available from our international network in Europe, United States, South Africa, India, Canada and Australia among others, as well as the rest of Africa to bring the best sector expertise to the table to deliver our services. We subscribe to the highest level of integrity. As part of our commitment, we do not take unnecessary risks on deals. Our clients trust us; many of whom have several relationships across our different businesses as we seek to enhance the value Deloitte can offer them. Ethics and independence are entrenched globally and form part of the core values that our staff subscribe to.

Human Capital

Our Human Capital practice helps organizations define, structure and realize their talent management strategies by focusing on the development and delivery of services that target their most important assets – employees. Deloitte has one of the largest pools of Human Capital Consultants. We help clients develop and implement integrated Human Resource (HR) policies aimed at creating and sustaining the most productive working environment. In doing this we review existing policies and procedures as well as any other relevant documentation in order to understand the spirit of the policies. Based on applicable labour laws and best-practice from our global repository of knowledge, we prepare policies and procedures to guide various HR intervention strategies. In addition, we offer advice on the selection and implementation of computerized HR Management Information Systems.

Risk Advisory

The world is constantly changing and organizations have to adapt to respond to new risks and take advantage of new opportunities. Deloitte’s Enterprise Risk Services practice advises organizations how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, technology and operations. With professionals in 6 offices across East Africa we are regularly recognized as the preeminent provider of enterprise risk services. Deloitte works with clients across all industries.

Our Enterprise Risk Services practice helps organizations integrate risk management into their business, and strategic processes. This enables them to take risks to create value as well as respond to, and mitigate risks appropriately. In addition, Fraud prevention is a critical element in any organization’s fraud risk management strategy. To combat fraud successfully and mitigate the associated risks, it is imperative that organizations keep a finger on the pulse. Our multi-disciplinary team of specialists in forensics and analytics has an integrated approach to fraud control to help organizations understand their susceptibility to fraud risk, identify high-risk fraud areas, and develop a fraud control plan to address areas of critical fraud risk, monitor the on-going effectiveness of fraud risk mitigation, and response.

Similarly organizations have an opportunity to apply analytics across the business to create insights that drive greater business impact, reinforcing the significance of data analytics. Managed well, reliable data will drive revenue, reduce costs and mitigate risk. Managed poorly, can lead to customer loss, inflated costs and expose businesses to unbounded levels of risk. Deloitte has developed a broad range of services to deal with industry-specific data issues underpinned by our generic offerings which aim to transform data from a corporate liability, to a corporate asset that can be leveraged for competitive advantage.

Strategy and Innovation

We work side by side with our clients’ top management to clarify issues, refine ideas and solve problems to maximize shareholder value. Starting with drivers of shareholder value we identify critical processes, procedures, performance indicators and activities that deliver measurable impact to shareholder value, and can support the articulation and implementation of corporate strategy down to our client’s individual business units, and departments. We provide an un-paralleled mix of strategic and technical expertise in management consulting, as well as specific industry and functional applications.

Deloitte East Africa has a well versed strategy and operations team uniquely positioned to support the strategic agenda of our clients in key domains of growth, business improvement, optimization and strategic transformation. Our range of capabilities, thought leadership and experience are underpinned by Deloitte’s platform of executable strategy, and innovation for growth. Most strategies fail as a result of poor execution, not necessarily design. Deloitte prides itself on making strategies real, and capable of achieving measurable, meaningful results for clients.

Technology Advisory

Successful companies today understand strategy, and technology are closely linked. Business performance and competitiveness often depend on the power and speed of information technology. Our business and technology consultants advise clients how to use information technology to improve business economics, reporting accuracy, managing risk and creating shareholder value. We build into our clients the capabilities required to manage data, manage performance and business insights, key to better process management, reporting, and decision making.

Deloitte has developed its own methodology based on best practice and experience. We are the preferred partners of leading information technology providers. Collaborative efforts guarantee that design and implementation is carried out to successful completion. We will share our experience to enable you make the most out of the effort spent.

With the depth of expertise across these services, no other firm is better placed to serve you.

Deloitte in East Africa has proven itself over time to have the necessary leadership expertise in various industries and sectors. We understands the business challenges faced in the region. Our practice has been committed to East Africa from 1906, and offers a global brand, and teams with local practitioner expertise.

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