Talk to Us:

Call us between 9 am and 4 pm Eastern time, Monday through Friday, and we will be glad to talk with you. At other times, you can leave a phone message and we will return your call the following business day. Or you can contact us here on the website, or email us at spcservice@spcpress.com. Either way, we like hearing from you!

More About Us:

Dr. Wheeler has been teaching people how to use their data more effectively for over 40 years. He was a student and colleague of Dr. Deming for 21 years and is a recipient of the Deming Medal. He is a Fellow of the American Statistical Association and also a Fellow of the American Society for Quality. He has conducted over 1000 seminars in seventeen countries on five continents. He is author or co-author of 25 books and over 200 articles. He has been a columnist for both Quality Digest and Quality magazines. Through these seminars, books, and articles he has had a profound impact on companies and organizations around the world.

Dr. Wheeler graduated from the University of Texas with a Bachelor’s Degree in Physics and Mathematics, and he holds M.S. and Ph.D. Degrees in Statistics from Southern Methodist University. From 1970 to 1982 he taught in the Statistics Department at the University of Tennessee where he was an Associate Professor. In 1982 he formed Statistical Process Controls, Inc. and has worked as a consulting statistician ever since.

Our newsletter, SPC INK, keeps you up to date on the activities of our company and has included articles by many luminaries in the field of quality management and data analysis, including: Dr. W. Edwards Deming, Dr. Al Phadt, Alfie Kohn, Dr. Lisa McNary, Dr. Henry R. Neave, Raymond Phillips, Dr. Paul Seldon, Dr. Peter Senge, Dr. Anita Simonton, Dr. Myron Tribus, Clare Crawford-Mason, Lloyd Dobyns, Mary Walton, Dr. Robert Wubbolding, Ed Zunich…and of course, Dr. Donald J. Wheeler. Many of these articles can still be found in the Reading Room on this Web site. Over the years this newsletter has morphed from a very popular print piece to an electronic format. To receive your free subscription, contact us and write SPC INK in the subject line.

Customer Comments:

Very enjoyable class!

Now we have insight into why the tools work and how to interpret what the data is telling us.