Community Ambassador - French-speakingQuirky

The Company:
We are Quirky.
We make invention accessible.
We believe that the best ideas in the world aren't actually in the world--they're locked in people's heads.

We exist to solve that problem.
http://www.quirky.com/

The Candidate:
We're looking for a jack-of-all-trades with a knack for making someone's day and the ability to juggle multiple projects at once to be our next Community Ambassador.You have experience working with people from all corners of the globe and you understand the importance of relationships - community members are your friends and colleagues, and you treat them as such. You have a wide open mind and are passionate about working with people who wear their ideas on their shirtsleeves. Making those ideas a reality is your ultimate goal. Most importantly, you are excited by the challenge of building the greatest collaborative community the world has ever seen.

Oh, also, you need to speak French. Not Berlitz French. Real French. Quirky is expanding into France big time and we're looking to you to be a leader in a community of French inventors and influencers. Your spoken and written French must be stellar. And your English language skills must be great too.

The Job:
Your day to day will be part customer support, part community engagement, and part project management. You will work closely with our Head of Community, Community Director, Invention Ambassadors, and Community Support staff to provide the best experience possible for each and every member of the Quirky community, and especially our French-speaking members.

The Responsibilities:

Respond to customer and community member inquiries ranging from questions about products to submitting new invention ideas.

Act as the face of Quirky for new and old community members alike.

Constantly strive to make the community team perform better and to increase the visibility of the Quirky community.

Manage Quarterly projects and customer requests.

Nurture and manage relationships with top community members.

Work closely with Platform Engineering and Platform Design teams to improve and add to the Quirky platform.

Collaborate with Quirky Invention Ambassadors to find great invention ideas and advocate on behalf of their inventors.

Monitor and measure team and individual performance to ensure consistent growth.

The Qualifications:

Fluent in both spoken and written French and comfortable wearing a beret.

2-4 years of customer support, community management, team management, and/or social media experience.

College degree or really great dropout story.

Able to understand complexities, simplify them, and explain them to others.

Excellent writing skills (French and English) and ability to adapt style to meet the needs of the team.

A great bilingual communicator who people love talking to.

Attention to details and quick follow through.

A doer who plans, informs, and acts as quickly as possible.

Ability to manage projects and people effectively and efficiently.

An entrepreneurial spirit.

Above all else, have a passion for what we're doing at Quirky!

To Apply:
1. If this sounds like you, take some time to soak up Quirky.com and get to know us.
2. Submit your application with a personalized cover letter to Steven Shaw. Explain what you hope to accomplish for the Quirky community and why you are the ideal Community Ambassador.
3. Please send your cover letter in both English and French. We can tell if you just ran it through Google Translate. Also please use each of the following terms in context within your letter:
- sous-vide
- CE
- Freedom fries
4. Make sure to follow the instructions in the application to submit a stick figure drawing of yourself through Quirky.com.

For centuries, becoming an "inventor" has been a hard gig to crack. Complexities relating to financing, engineering, distribution, and legalities have stood in the way of brilliant people executing on their great ideas.
Since launching in 2009, Quirky has rapidly changed the way the world thinks about product development.
We bring two brand new consumer products to market each week, by enabling a fluid conversation between a global community and Quirky's expert product design staff.
The world influences our business in real-time, and we share our revenue directly with the people who helped us make successful decisions.