Our client places their patients at the center of their operation and are in touch with many more people whose life may have been affected by the service they provide.To lead their work in this area they are now looking to appoint an Aftercare Manager. Your team will work directly with patients and their families, and you will work across the Charity and develop key external relationships to support their aftercare programme.

An excellent communicator, you will lead the aftercare team and work closely with the other teams in the charity to help support their patients during the recovery process. From advising the Marketing Communication Team as they develop patient stories and supporting ideas from the Fundraising Team you will coordinate all points of contact for their patients, using your own natural leadership abilities and by empowering your team of Clinical Liaison Officers.

Using your management skills you will lead your team to work collaboratively with other external healthcare organisations to develop data sharing and improve their patient services, including signposting and developing external support networks.

You can be based from either Norwich or Cambridge, you may be asked to work weekends and evenings and will be required to travel across the charity’s four main counties of operation (Norfolk, Suffolk, Cambridgeshire and Bedfordshire) to meet patients and support the work of your team. You’ll use your knowledge and experience of counseling techniques to gain and develop trust between your team and the patients to help them through their journey into recovery and beyond.

Our client is the charity providing a helicopter emergency medical service (HEMS) for the people of East Anglia. Since their launch in 2000 they have attended over 20,000 lifesaving missions, touching the lives of many thousands of people

Closing Date: 21 November 2017
Interview Date: 7 December 2017

APPLICATION PROCESS:

* After you have followed the job board process, you will receive an email from CHM Recruit with further details on how to complete your application *