Clinic Policies

Fragrance-free policy Please note that due to allergic sensitivities, CCNM IHC is a fragrance-free area.

Cancellation Policy
A cancellation fee of 50% the treatment cost is applied to all cancellations taking place within 24 hours of the scheduled appointment.

AODA Customer Service Policy
CCNM is committed to providing goods and services in a way that respects the dignity and independence of persons with disabilities. This policy outlines how the Clinic fulfills this commitment and what individuals can expect when accessing services at the Clinic. CCNM welcomes feedback regarding the way in which the College provides services to persons with disabilities. For questions about this policy, please contact our Accessibility Coordinator under "Accessibility Services". For further related information, please see also: Accessibility for Ontarians with Disabilities Act (AODA, 2005)