Accompanied freight vehicles and large vans should be booked in advance to secure ferry space, for dedicated deliveries we can block-book any size of vehicle up to 12 months ahead.

Please ensure you know your account number (if applicable), the preferred travel dates and times, the vehicle weight/length and details of any dangerous goods that must be declared. Charges are based on the vehicles total length and generally not its weight or height.

Booking confirmations are sent via email and drivers are requested to quote their booking reference number on arrival at check-in - the vehicles length will be checked and additional charges may apply if the booked length is exceeded. Any statutory documentation will be completed at this stage.

To comply with The Merchant Shipping (Dangerous Goods And Marine Pollutants) Regulations 1990, Dangerous, Toxic and/or Hazardous Loads must be declared at the time of booking and on Consignment Notes completed at check-in. A Dangerous Goods.

Declaration Note must also be Completed Prior to Shipment. See the Dangerous Goods section for permitted DG classes.

A non-credit account will be created for customers when booking for the first time.

Credit accounts are available for businesses trading for at least 2 years who are intent on spending in excess of £2k per annum with Red Funnel. Other types of account are also available - please contact us for more information.

Q. Do I need to make a booking?A. Yes, booking in advance is strongly recommended but it is possible to book on arrival, subject to availability of freight space.

Q. What information is required to make a booking?A. Outward & Return travel dates/times, total vehicle length (inc tractor unit if applicable), payload, details of any dangerous goods, credit account number & purchase order or debit/credit card details.

Q. Can freight be booked online?A. Vans/commercial vehicles up to 8m in length and 4.9m in height can be booked online. To book larger freight vehicles or make a booking amendment/cancellation please give us a call.

Q. What time must I arrive for check-in?A. 30-60 minutes before departure (not more than 60 minutes at peak times)

Q. Can trailers be shipped unaccompanied?A. Yes, partners Steve Porter Transport operate a just-in-time drop-trailer delivery service to supermarkets etc. Trailers are also returned to Southampton in accordance with a pre-agreed schedule.

Q. Is it necessary to have an account?A. No, customers with adhoc shipments can make and pay for bookings using a debit/credit card by calling the Freight Centre - there are no credit card surcharges. Credit account facilities are available for frequent customers.

Haulage

Red Funnel is in a unique position in being able to offer clients a fully integrated transport service to and from the Isle of Wight, thanks to a close partnership with Steve Porter Transport Group (SPTG).

SPTG use Red Funnel's cross-Solent ferry services to offer a total business solution which is unmatched for cost-effectiveness, reliability and security.

Full loads, Groupage, and Warehousing

Modern and well maintained fleet of tractor units and trailers (including tautliners and flat bed units)

Steve Porter Transport Group (SPTG), in partnership with Red Funnel, offer an integrated contract distribution service with the onward delivery of drop trailers from Southampton to any Isle of Wight destination. Empty or back loaded trailers are then returned to Southampton for client collection.

Trailers can be received, shipped and delivered at any time of day

All trailer movements are made in accordance to a pre-agreed schedule

Back-loads (ex Isle of Wight) can be accommodated

Secure trailer standing areas at the ferry terminals and in Newport, Isle of Wight

Modern tractor and tug units

Highly competitive rates

Professional service, highly trained staff and proven track record with both ambient and chilled goods

The service is suitable for any firm looking to reduce costs by gainfully re-deploying drivers and tractor units on the mainland instead of making their own Island deliveries.

SPTG and Red Funnel offer both the flexibility of 'block' booked slots and the ability to cater for time sensitive ad-hoc shipments. Clients can simply drop trailers at our secure terminal in Southampton, complete the necessary paperwork, including any client invoked trailer checks, and leave the rest to us.

We offer a high level of service reliability making a complex just-in-time operation entirely feasible. For example, we can deliver to an Island store to meet a specific slot, unload caged goods, then load a refrigerated back load at another location and ship the unaccompanied trailer back to Southampton to meet incoming drivers and units.

For FMCG clients, Red Funnel terminal staff, shunters and SPTG drivers are fully trained in handling refrigerated trailers, temperature partitions, cages and tail lifts. We operate the largest vehicle ferries ever to serve the Isle of Wight with an unmatched record for service reliability and punctuality.

Dangerous Goods

We have considerable experience in handling and shipping dangerous cargoes that are permitted on Passenger Vehicle Ferries.

We can legally transport by sea classes 1-9, subject to restrictions, and offer freight-only sailings for prohibited substances such as bulk petrol and propane.

Staff are experienced with the Regulations applying to the movement of dangerous goods by sea and fully qualified DGSA's are employed.

The ferry terminals are spacious with dedicated hard-standing for hazardous loads.

To ship dangerous goods by sea we need the following information 24hrs prior to shipment, as this needs to be declared to the Harbour Authorities and cleared for shipment.

UN Number

Class of Goods

Net Weight

Gross Weight

Type of Packaging + Packaging Group

Proper Shipping Name

Flashpoint (if applicable)

To comply with The Merchant Shipping (Dangerous Goods And Marine Pollutants) Regulations 1990, Dangerous, Toxic and/or Hazardous Loads must be declared at the time of booking and on Consignment Notes completed at check-in.

A Dangerous Goods Declaration Note must also be Completed Prior to Shipment.