Good Afternoon. I wanted to send a shout out about my Service Adviser Mary Ann McGee. I've been working with Mary Ann for some time and with several different Toyota vehicles. Her communication skills with customers is excellent; she greets me by name, always inquires about how my day is going, asks what concerns I have about my vehicle, inquires if there are any other questions, then reviews the reported problems with me. I feel listened to, respected, and valued as a customer. She invites me to enjoy coffee and relax if I'm waiting, keeps in touch with me about the progress of work, and lets me know my vehicle is ready. I try to remember to ask if I can get my car washed but she has already taken care of that.. My automotive needs have changed over time and Suburban Toyota not only exceeds them but anticipates my questions. My shopping for Sales and Service is simple now: I identify the New Car Salesperson I want to work with, ask for Mary Ann as my Service Adviser, then ask for their recommendations. I trust them enough to identify a car, suggest options, and recommend the color! Yes, they'r that good!! MESSAGE TO TOYOTA CORPORATE AND SUBURBAN TOYOTA UPPER MANAGEMENT-Your staff mean more to me than my vehicles. I can always get another/other cars, but I can't easily find outstanding people!

Met salesman Mark Youngpeter and told he could compete by matching on line pricing from Dayton dealers and he did better. I wanted to keep my business close to home and the transaction was painless and top notch. They provided free tank of gas ,mud guards where most get you for $200 and 24 months up to 5 free oil changes and free drive through car washes above 40 Fahrenheit. I was very impressed!! Allan Nott provides a free tech guy BRYSON BJORNSTAD who setup my personal car preferences and offered returns for additional help. If you are not tech savvy that is a huge help. Additionally, if you have CDs he will burn them on flash drives since CD players are not available. I recommend this dealership and they had a nice selection and I found trim and color I wanted.

I had been looking for an affordable, yet high end Lexus that was in my budget. Myron helped me find this vehicle and made my car buying experience a fun, relaxing an enjoyable experience! Go see him today for your next vehicle!

Tremendous leasing experience with Chad, Yacek, Jeremy and Barry. It is why I have come back to this dealer for the last 7 vehicles. Price, customer service, no BS salesmanship and great services (although the vehicles have been so reliable that I only need routine maintenance, usually during my lunch hour).

Test drove the 2018 Alfa Romeo Giulia--made me forget about the Audi, BMW, and Mercedes test drives. Excellent car, excellent deal and excellent experience with Matt Bond at the dealership before and after the sale.

Great experience. Matt was knowledgeable on what was needed for my repair, and assisted with an additional safety hazard I was unaware of. He told me what the repair would cos and the approximate time it would take to repair it. Both were as he said.

I bought my 2018 Toyota Tacoma TRD Pro from Umansky Toyota and it was, by far, the best car buying experience I have ever had with a dealership!! Forest, Emily & Mike were an awesome team!! Not pushy at all & helped me buy the truck of my dreams!! Don’t buy from any other dealership!!

I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.

Very patient and professional . Marvin is very Knowledgeable about all vehicles . I had an great experience with Marvin and ALM and I would definitely recommend ALM to anyone looking for a great condition used car and Marvin as the salesman.

This is 3rd Toyota. John treats us great, and is amazing in his knowledge of the vehicles he sells and he treats us like family. We never feel left in the dark and no hidden surprises. John was great to work with, we will be back again.

Our service manager, Nick Trejo, was excellent: very professional, knowledgeable and courteous. The repairs were completed in a timely manner. I would certainly recommend this dealership to other people.

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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