We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Management clearly not complacent here

Starting using this property for business meetings about a year ago. I wish that I had time to enjoy the tennis club, the kayaks, the bike paths and the spa. The staff here is nothing short of terrific! Everyone seems to take pride in their jobs and is unfailingly courteous. We stay in the rooms facing Wareham's Pond, and I just love how peaceful it is over on that side of the property. We also host lunch at Moody's...the food is delicious and no one in our group (30 attendees) ever goes hungry. There is also a snack bar in the conference center that is fully stocked. Every time we return (once a quarter) some improvement is being made to the property. We will hold meetings here for the foreseeable future.More

Show less

Room Tip: Rooms facing Wareham Pond are peaceful...

Stayed: February 2013, traveled on business

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask Mach91 about Kingsmill Resort

Thank Mach91

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

LAbraham, Manager at Kingsmill Resort, responded to this reviewResponded February 28, 2013

Dear Mach91,

“Management clearly not complacent here” is a great compliment to Kingsmill and our team members. We thank you sincerely! We strive really hard to meet our guest needs and we appreciate you returning to us time and time again. I will be sure to pass on your kind comments to our staff and Chef Justin. We look forward to your return and thank you for the feedback. As a return guest your comments are extremely important in order to maintain our standards.

Warm Regards,

L. Abraham

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

We had a beautiful two bedroom suite overlooking the James River. Very spacious with full kitchen and walk out deck. Both bedrooms were large with full baths. The wedding co-ordinater was so helpful and the food provided for the wedding tasting was amazing. This was winter time so it was quiet and peaceful.

Stayed: January 2013, traveled with family

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask annietc3 about Kingsmill Resort

Thank annietc3

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

LAbraham, Manager at Kingsmill Resort, responded to this reviewResponded February 28, 2013

Dear annietc3,

It is wonderful to hear your experience at Kingsmill Resort was positive! We are happy you enjoyed our spacious suites and our amenities. I will be sure to pass on your kind comments to Chef Justin and I believe it was Brittany who is assisting with your wedding. We thank you for staying with us and choosing us as a destination for your wedding, I am sure it will be spectacular!

Warm Regards,L. Abraham

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Traveled from DC in January as a quick 3 day get away. Kingsmill was not crowded and the view of the James, service, spa and food were all great. Planning on making it a regular get away. Went to Captain George's for the Seafood Buffet, that was get as well

Room Tip: Building 12 with the view of the James River, try getting the top floor

Stayed: January 2013, traveled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask John L about Kingsmill Resort

1 Thank John L

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

LAbraham, Manager at Kingsmill Resort, responded to this reviewResponded February 20, 2013

Dear John L,

Thank you for your great compliments and about Kingsmill Resort. We are happy that you enjoyed our Spa, Food, Services and Accommodations during your stay. Being from the DC area you are definitely a short drive away from us and we hope to have the opportunity to host you again.

Warm Regards,

L. Abraham

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

We have been staying here on and off over the years visiting the area. Villas are very spaciouswith great balconies, generous sized rooms and kitchens. I would definitely splurge and pay the upcharge for a view of the river and also request a top floor unit. The walls and floors are thinand you can hear everything above or below you - so top floor will get you the quietest stay ifthe building is full. They will bring firewood for your fireplace and start it for you in season whichis a nice touch. Beds are wonderful- very comfy. The decor is a bit dated but the furniture isvery comfortable and well maintained. A nice large easy chair in the bedroom plus a deskand workstation. The drive up to and the entire property is really lovely - great places to walkor just sit and enjoy a picnic lunch overlooking the James. Did not eat in any of the restaurants on property but their rec center and pools are very nice. The steps to your unit are woodenstairs that are outdoor - no elevators - so be prepared when packing your gear and if youhave trouble with stairs. If you want to step away from the hub bub of the "tourist row" of hotels and places to visit - Kingsmill is THE place to do it. It's hard to beat waking up in the morning - at any time of year - and stepping out onto your balcony to enjoy your breakfast with the peaceful view of the James River.

Room Tip: We have only stayed in one bedroom villas with the full living room and kitchen. All are nice but definitely try to get a top floor and splurge for the view of the river. There are no elevators just
outdoor steps to your unit - so be advised if you have issues with that.

Stayed: March 2012, traveled with family

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask bonevoyage about Kingsmill Resort

Thank bonevoyage

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

LAbraham, Manager at Kingsmill Resort, responded to this reviewResponded February 20, 2013

Dear bonevoyage,

“Beautiful accommodations on the James River” is a great compliment to Kingsmill Resort and our team members. We are extremely happy to hear that you enjoyed your stay. I enjoy fact that we are secluded, it gives that remote secure feeling that is a rare feeling to capture and makes us very unique in our area. I will be sure to pass on your kind comments to my team members. We look forward to having the opportunity to host you again next year.

Warm Regards,

L. Abraham

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

We planned an overnight stay at Kingsmill including a half day at the spa for four. The Accommodations--Although the two bedroom suite was clean and nice, we were told that breakfast was included. Unfortunately, after we had already received our food, we were told it was not. The employee that gave us the information happened to be there that morning. We spoke with her and the manager concerning the confusion. Although the employee admitted telling us that breakfast was included, she said she was incorrect in telling us that. The manager would not comp the breakfast which I thought was poor business sense, considering the employee even admitted she conveyed the information. The Spa--At the time, Kingsmill was running a special, for every $50 coupon purchased, the cost was only $35. There were coupons for the spa, accommodations and golf. They ran out of the spa coupons, and the employee that we spoke with stated that it did not matter what the coupon was actually for, they could be used for any service or retail purchase. (Yes, same person that misinformed us about the breakfast) When we paid for the 1/2 day spa day for four, we were told that we could only use the coupons that stated "Spa". The spa manager was called and after we explained what we were told, she reluctantly said they would do it this one time. After that embarrassment at the desk in front of other patrons, the spa was only ok. The bathrooms are outdated. There was trash on the floor of the bathroom. I witnessed two employees on separate occasions using the facility and did not even pick it up. In addition, the individual that performed my manicure clearly just came in from having a smoke outside. On a positive note, the facial and massage I received was great. No complaints.Overall, extremely disappointed in Kingsmill. Even with the current special, the cost was high in relation to the services received. I have been to Kingsmill many times for PGA and LPGA golf tournaments. I do not think that the Spa lives up to Kingsmills' reputation.

Stayed: February 2013, traveled with friends

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask Andrea T about Kingsmill Resort

2 Thank Andrea T

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

LAbraham, Manager at Kingsmill Resort, responded to this reviewResponded February 16, 2013

Dear Andrea T,

Our sincerest apologies for your experience during this stay Kingsmill. Regarding breakfast being included in your reservations; generally at the time of booking it would be confirmed if you were on a package with breakfast, followed by a confirmation email stating if your reservation included breakfast. We do have packages available that include breakfast.

I was also able to review your feedback with the Spa Manager and I saw that she was able to honor the save 30 coupon but I do understand your frustration, especially when you were given the incorrect information in the beginning, then left to sort it out at the end. We also acknowledged and addressed the issue with your manicurist, which should have never happened. We thank you for your kind comments about the service you received with your facial and massage, as well as your comments about the cleanliness of your suite. I will be sure to pass that on to our Housekeeping team, they will greatly appreciate it.

We are currently making improvements to the locker room facility that is scheduled to be competed at the end of March. I am sorry that this stay did not live up to your expectations, as you know this is not the typical experience for our guest and I thank you for your feedback. As a return guest, your feedback is extremely important to us, because with out it, we cannot continue to improve our services. Please feel free to contact me if you wish to discuss this any further.

Warm Regards,

L. Abraham

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

We had another delightful stay at the Kings Mill over the Christmas break with our two teenagers. We stayed over for New Years Eve and had the best and most peaceful time. Kingsmill is beautiful—located right on the James River. The suites are spacious and there is plenty of room for all of us to spread out and relax. We really love the working fireplace. The staff was prompt in bringing firewood and laying the fire. They also left a generous amount of wood to keep the fire going. We watched the sun set from the Marina Bar and Grille and it was just lovely. The view from the second floor of the Grille is spectacular! The staff did a terrific job tidying our room, and so nice in accommodating us since we stayed in our rooms until noon. We were there in December and slept in. We had a gift certificate to the Spa, so we all had a manicure.Williamsburg overall can be crowded and tiring after a day of events and sight seeing so having the large grounds and spacious quarters makes Kingsmill feel like a quiet, special world. Just driving in gives a nice calm feeling, especially after a day of sight seeing.I reserved our rooms over the telephone and check in was a breeze. We had to leave very early on a Holiday check out day. Very quick. A great vacation for us.

Stayed: December 2012, traveled with family

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask Julia C about Kingsmill Resort

2 Thank Julia C

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

LAbraham, Manager at Kingsmill Resort, responded to this reviewResponded January 31, 2013

Dear Julia C,

“Peaceful Oasis Getaway with Family” is a great compliment to Kingsmill Resort and our team members. We are extremely happy to hear that you enjoyed your stay and it was relaxing warm environment for you and your family. The fireplace is definitely one of my favorite features in our suites, especially on a cold winter day. I will be sure to pass on your kind comments to my team members. We look forward to having the opportunity to host you again next year.

Warm Regards,

L. Abraham

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.