maandag

Frequently Asked Questions

Update 6 May 2020:

Dear visitor,
Last night the news came out that the pools should be open again from May 11.
Despite this good news, this still raises many questions.

The Swimming Industry will publish a protocol for the reopening of swimming pools on Friday.
This protocol must ensure that everyone can enjoy swimming in a safe and responsible manner, taking into account all guidelines and the interests of all swimmers, pool employees and swimming associations.

In anticipation of this protocol, the guidelines of the Sportfondsen Nederland and the consultation with the municipality of Delft, we will inform everyone via the social media channels and website how, when and how we open.

We would like to ask you to ask us as few questions as possible until then, so that we can put all our time into our preparation.
We take into account a phased restart of our activities.
So take into account that not all activities can be started immediately.

What will happen to my subscription?
All subscriptions are extended by the time that we are closed as a result of the imposed closing measure.
This applies to subscriptions for swimming lessons, aqua sports, lap swimming, sauna, etc.

How do I contact an employee of the accommodation?
The contact details of the property can be found on the property's website. The latest measures and information are also on the website. We are not available by phone. If you have an urgent question, you can send us an email. It is read and answered during the closing.

When will the accommodation reopen?
The accommodation is closed until a date to be determined.