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Wolffie

Posted 10 June 2013 - 08:10 AM

Phel

Posted 11 June 2013 - 10:30 AM

Phel

Trusted Helper

Malware Removal

1,386 posts

Hey,

Please, follow these steps:

1. Click Start and then click Control Panel.2. Double click the System.3. In the window that appears, open the tab material.4. Then click on the button Device Manager.5. Unroll the element floppy drive controller.6. Right click on the element controller Standard floppy disk and then choose Disable.7. You can finally close the Device Manager.

Phel

Posted 14 June 2013 - 05:44 AM

Click on the Check for updates button. New small window should appear.

If an update is found, it will download and install the latest definitions.

Go back to the Scanner tab.

Select "Perform Quick Scan", then click Scan.

The scan may take some time to finish,so please be patient.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and click Remove Selected.

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

Vista / Win7 users: Right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator.

Note: This scan works with Internet Explorer or Mozilla FireFox.

If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.

Click the green ESET Online Scanner box

Tick the box next to YES, I accept the Terms of Use
then click on: Start

You may see a panel towards the top of the screen telling you the website wants to install an addon... click and allow it to install. If your firewall asks whether you want to allow installation, say yes.

Make sure that the option Scan archives is checked.

Now click on Advanced Settings and select the following:

Scan for potentially unwanted applications

Scan for potentially unsafe applications

Enable Anti-Stealth Technology

Click on Start

The virus signature database will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.

When completed the Online Scan will begin automatically. The scan may take several hours.

Do not touch either the Mouse or keyboard during the scan otherwise it may stall.

When completed select Uninstall application on close, make sure you copy the logfile first!

Then click on: Finish

Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.

Wolffie

Posted 18 June 2013 - 05:06 AM

Wolffie

Member

Topic Starter

Member

56 posts

pum virus keeps popping up
also task manager again doesnt work and prolly rest of those nasty things its doign

i did the malwarebytes scan yesterday too and cleaned those 5 files now they are back again
also that eset link doesnt work but i went to this:http://www.eset.com/...online-scanner/
and tried to go from there but the esetsmartinstaller_enu.exe file wont download
it gets stuck at halfway for some reason
maybe that pum thing is interfering with it