Overview

Supporta Care Ltd. is part of Supporta PLC. They are part of a large care provider in England and the company has been providing domiciliary care for over thirteen years. The Liverpool branch was registered with the Commission for Social Care Inspection in July 2007 in response to the company receiving an award contract with Liverpool City Council. The office is situated in the Garston district of Liverpool. The agency operates from a large building and has its own entrance, which is not accessible from other areas of the premises. A ramp and handrails provide wheelchair access.

The previous manager left the company following its registration and there is a new manager in post, Mrs Michelle Collins. Mrs Collins is yet to be registered with the Commission of Social Care Inspection. The agency provides support to adults who need care and support whilst living in their own homes, including older people with physical disabilities, people with sensory loss, people with mental health problems and people with learning disabilities.

The agency receives its referrals entirely through the Care Brokerage team at Liverpool Social Services. It provides support and care to people who live in the South Central area of Liverpool. This care provision is provided on a long-term or short term basis to people in their own homes and according to individual need. There are currently no private referrals. Currently there are 71 users receiving care in their homes. The cost for the service is £10.50 an hour 365 days of the year and Liverpool City Council pays this. The same rate would be set when private referrals are received.