FAQs

1) Are your products authentic?

Of course! We import our products directly from Australia and New Zealand.

We are subject to Agri-Food and Veterinary Authority of Singapore (AVA) and custom inspections for every shipment. All our products comply with the local regulatory requirements and we send all our products for quarterly laboratory test.

2) Are you located in Singapore or Australia? Where are the orders shipped from?

We have a humble family shop located in Bentleigh, Melbourne, Australia. We recently opened our second shop in Singapore. All orders will be picked and packed in Singapore, delivered to your doorstep in 2-3 working days.

3) Why is your price so cheap compared to supermarkets and other retailers?

It's not that our prices are cheap, it's all the middlemen and marketing gimmicks. From 2005 to 2015, the prices of infant formula have increased a whopping 250%! Formula milk manufacturers have been spending more on research and development as well as marketing, pushing the wholesale prices of their products up, and in turn resulting in the higher prices seen at retail stores, the Competition Commission of Singapore (CCS) has found.

We strive to keep the prices of infant formula competitive so our customers can enjoy the best product for our kids.

Affordable Prices =/= Fake Product

4) What's the difference between milk powder sold locally and the ones sold in Australia?

All infant formula products are specially developed and labelled to ensure they meet nutritional criteria and strict labelling requirements set out by regulatory bodies in Australia. Nestlé infant formula products manufactured for and available in other markets may differ slightly depending on the regulations and nutritional requirements in that country. We suggest that you speak to a health care professional in regards to the suitability of infant formula for your baby.

5) Why should i try your subscription plan?

There's plenty of advantages of signing up for a subscription plan.

1) We deliver your required amount of milk powder to your doorstep. You get to decide when and the frequency.

2) We offer various discounts (of up to 30% discount per tin) depending on your preferred subscription plan. You don't need to scout around the internet looking for the current best deals anymore.

3) You never have to run out of milk powder again or having to queue up at the supermarket but instead get to spend time on things that matters most.