Noticeboard

We will be closed on Friday 30th March & Monday 2nd April for Easter. Please order your Repeat Prescriptions early.

In EMERGENCY ONLY contact 999 or alternatively if you require URGENT medical assistance which cannot wait until the Practice has reopened telephone 111 the NHS Advice Line or visit the Walk in Centre (no appointment required) situated on Katie Road B29 6JG, which is open 8.00am - 8.00pm daily throughout the holiday period.

** Appointments for both Adult and Childrens Flu Vaccinations are available now ** Please book if you are 65 or over before 1st April 2018 or suffer from any of the following chronic diseases COPD, Heart disease, Stroke, Diabetes or are immunosuppressant. ** Childrens flu's are a nasal vaccine this is for 2,3 and 4yr olds (born between 1st September 2013-31st August 2015)

** Great News..... we have been upgraded by CQC - We now have a GOOD rating! **

Appointments

The practice operates an appointment system with surgeries available to pre-book morning and afternoon. Various surgeries are run by the GP’s to offer appointments during the following hours, these may vary so please contact reception to book an appropriate appointment on 0121 475 1534.

Blood test appointments should be booked before 4pm.

Morning

Afternoon

Monday

08:00 - 12:00

14:50 - 18:00

Tuesday

08:00 - 12:00

13:20 - 18:00

Wednesday

08:00 - 12:00

12:00 - 18:00

Thursday

08:00 - 12:00

13:20 - 18:00

Friday

09:00 - 12:00

14:50 - 18:00

Weekend

closed

closed

Where possible your appointment will be with the doctor of your choice, but in an emergency it may not be possible for you to see a particular doctor. Each appointment is for one person only. Please let us know if you are unable to keep your appointment.

Urgent Appointments

If you require an urgent appointment please ring and speak with reception.

(Urgent appointments are not for repeat prescriptions, fitness for work certificates or for signing forms).

Nurse Appointments

Ruth Cox is available Wednesday/Thursday

Sophie Wright is available Monday/Tuesday

Kamila Khan is available Thursday morning

Please inform reception of your needs and they will book you with the Clinician.

Results

We ask that you book an appointment with the doctor who requested the test to discuss your results.

Chaperones

All patients are entitled to have a chaperone present for any consultation. Please request this service at the time of booking an appointment.

Interpretation Services

Patients requiring an interpretation service should advise Reception Staff when booking an appointment so arrangements can be made prior to the appointment time.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Home Visits

Home visits should only be requested for those who are unable to come to the Practice because of serious illness and infirmity.

If you are too ill to attend surgery and feel you need a visit please ring 0121 475 1534 before 10:30; this helps in the planning of visits. The on call doctor will usually talk to you on the telephone and offer advice and visit if appropriate.

Visits are usually done between 11:00 and 15:00. Whenever possible we prefer to see you at the Practice since we are better equipped to discuss your problems and examine you in ideal conditions. If you do not feel well enough to sit in the waiting room we can make alternative arrangements to accommodate you so please speak with reception staff.