Customer Satisfaction Survey

Getfeedback's secure online survey platform can provide you with the ideal medium to deliver your online customer satisfaction survey. Whether you want to email this out to your whole customer base or provide a link on your website inviting customers to come and offer their thoughts, we can provide the technology to support you.

There is no standard, off-the-shelf survey - every customer and customer situation is different, we can either web enable your question design, or provide recommendations as to what would be most appropriate for your situation. We provide you with a report that shows exactly what your customers like and, what they think you could improve about your services.

Features and benefits:

Use the Getfeedback online system to deliver your questionnaire in a reliable, secure environment

Getfeedback’s technology complies to the UK and European Data Protection Acts for storing and transferring 3rd party data