Farnham Road Surgery

Appointments can be booked online, by telephone or in person at the Reception desk.

We have some appointments available to book up to four weeks in advance.

These appointments can be booked on-line with your Usual GP.

We release appointments daily at 8am.

We offer other options such as a telephone consultation with your usual GP.

If you need to see a doctor on an urgent basis we do have a telephone triage doctor who will call you and offer advice. If however, they feel you need to be seen by a doctor they will book you an appointment with either another doctor or with themselves.

We offer late appointments on weekdays between 6.30pm – 8.00pm, these are bookable on the day from 8am – these are at Farnham Road Surgery only, however Weekes Drive Surgery patients can book into them.

We are open at the weekend between 9am – 1pm, these appointments are bookable in advance – these are at Farnham Road Surgery only, however Weekes Drive Surgery patients can book into them.

We also offer Nurse appointments which are available to book both in advance and on the day.

If you would like to book your appointments on line you will need to register for this service. Please speak to one of our reception team who will guide you through the process for this.

Cancelling appointments

To cancel an appointment you can telephone the surgery on 01753 520917 (option 5) or e-mail us at areminder@nhs.net

You will need to provide your full name, date of birth and appointment details.

Weekes Drive Surgery

We have some appointments available to book up to four weeks in advance.

These appointments can be booked on-line with your Usual GP.

We release appointments daily at 8am.

We offer other options such as a telephone consultation with your usual GP.

If you need to see a doctor on an urgent basis we do have a telephone triage doctor who will call you and offer advice. If however, they feel you need to be seen by a doctor they will book you an appointment with either another doctor or with themselves.

We offer late appointments on weekdays between 6.30pm – 8.00pm, these are bookable on the day from 8am – these are at Farnham Road Surgery only, however Weekes Drive Surgery patients can book into them.

We are open at the weekend between 9am – 1pm, these appointments are bookable in advance – these are at Farnham Road Surgery only, however Weekes Drive Surgery patients can book into them.

We also offer Nurse appointments which are available to book both in advance and on the day.

If you would like to book your appointments on line you will need to register for this service. Please speak to one of our reception team who will guide you through the process for this.

Cancelling Appointments

To cancel an appointment you can either telephone the surgery on 01753 693567 or you can send an e-mail to areminder@nhs.net.

You will need to provide your full name, date of birth and appointment details.

Every month patients fail to turn up for their appointment without cancelling in advance. This puts enormous pressure on the availability of appointments for other patients and is the biggest reason why appointments can be hard to book. If you let us know as soon as possible you can't attend your appointment, we can then make it available for another patient. Patients who consistently fail to attend for booked appointments without cancelling them in advance will be asked to register with another Practice.

Home Visits

Please call the surgery before 10:30 if you think you need a doctor to visit either yourself or a member of your family at home.

Home visits are only offered to patients housebound for medical reasons and are undertaken at the doctors’ discretion. Unfortunately, lack of transport does not constitute being housebound.

Patients may be asked to come to the surgery if this is felt to be more appropriate as the facilities are better for examination and treatment and it allows doctors to use their time more effectively.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

Teaching and Training

The Practice is an approved training practice for doctors and practice nurses by Health Education England. We also help in the training of medical students from Southampton University.

Doctors in training are always supervised by a senior, experienced doctor and you will always be asked to agree to a medical student sitting in on any consultation and you always have the right to decline.

On occasions, you may be asked if a consultation may be videotaped to be used as part of the trainee’s assessment and evaluation process. All Trainee GPs are already fully qualified doctors and are undertaking additional training to become a GP.