Seminars

HALF DAY SEMINARS

Please contact us using the form at the foot of this page to arrange any of the following half day seminars.

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Introduction to Umbrella Insurance

Technical

The Introduction to Umbrella Insurance seminar is addressed to all industry professionals who want to learn the essentials of this coverage. We begin with an overview of what the coverage entails. We will discuss who needs the coverage, what is included in the coverage and how to underwrite an application. We will discuss how to understand all of the aspects and common underwriting flags to look for. The seminar instruction will be approximately 3 hours in length. One 15 minute break will be allotted.

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Business Interruption: Beyond the Basics

Technical

This seminar is addressed to all industry professionals who want to learn about Business Interruptions and the different types of policies available in the market place. The seminar will be approximately 3 hours in length and a workbook will be provided to each student, which consists of the power point presentation, areas to take notes, as well as group activities. This seminar is an interactive seminar and all attendees will be expected to participate throughout the entire seminar.

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Negotiation Skills for a Win-Win Negotiation

Personal Skills Category

By the end of the course, learners will be able to understand and apply the 10 principles to achieve a win-win negotiation outcome and be able to effectively prepare and plan for all negotiations. Learners will be able to use a model for a negotiation process and understand the critical stages of every negotiation. The seminar will be approximately 4 hours in length. One 15 minute break will be allotted. This seminar interactive and all attendees will be expected to participate throughout the entire seminar. A workbook will be provided to each student, which consists of the power point presentation, areas to take notes, as well as group activities. There are also numerous worksheets provided for the student’s future reference.

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Effective Time Management

Personal Skills Category

Effective Time Management for the professional is addressed to all positions in the insurance industry. We will cover all aspects of time management, including but not limited too how to beat procrastination, scheduling tools, personal goal setting and tools to track your time for more effective time management. The seminar will be 4 hours in length and will include numerous worksheets, activity logs and a power point presentation for all participants

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Leadership Skills: Success Through Teamwork

Management Category

Leadership Skills: Success Through Teamwork is addressed to supervisory and management positions in the insurance industry. We will cover all aspects of leadership, including but not limited to building a positive team from the ground up, designing effective work assignments, designing effective communication within the team. The seminar will be 4 hours in length and will include a 1 fifteen minute break. Numerous worksheets, activity logs and a power point presentation for all participants.

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Cyber Liability

Technical

This hot topic is very misunderstood and although has been around for many years is just emerging. Join us to discuss the basics of exposures, coverage and the marketplace and a look at the legal landscape as well!

The seminar will be 3 hour in length and will include numerous worksheets, activity logs and a power point presentation for all participants.

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Business Communication

Personal Category

In today’s competitive business world and difficult economy, effective communication skills training is more essential than ever before. It is the foundation of everything we build and an imperative component of lasting success.

The communication courses and seminars below will help you develop a truly engaging and responsive communication style, leading to positive results for you and your organization.

The seminar will be 3 hour in length and will include numerous worksheets, activity logs and a power point presentation for all participants.

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Conflict Management – It’s Not Just You

Personal Category

Whether it be a co-worker, employee or client, encouraging people to work together toward a common goal is an essential skill that we should all possess. Conflict Resolution provides the tools and advice you need to restore peace, get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale. We will look at how to address conflicts, resolve disputes, and restore harmony and productivity to the workplace. We will also examine more positive means for resolving conflicts.

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Diversity Training – Coaching through Cultures

Technical

Our business environments are changing rapidly and the needs of both organizations and management have changed irrevocably. In order to provide excellence in coaching we must integrate knowledge of cultural differences and corresponding organizational structures as they influence us in a multicultural work environment. Awareness of cultural differences can be the key that leads to success or failure in the multicultural business context and mastering culturally relevant coaching skills may be an essential component to executive coaching in the future. Let us help you be successful and help set your team up for success.

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Condominium Insurance

Technical

How well versed are you in condominium insurance? This topic may seem very straight forward but it is a multi-faceted area that many underestimate. In this session, we will cover all aspects of personal condominium coverage and commercial condominiums, including to but not limited to detailed discussions on coverage, selling tips and claims issues. The seminar will be 3 hours in length and will include numerous worksheets, group activity and a power point presentation for all participants.

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Mastering Public Speaking

Personal Skills Category

Details: Public speaking is an essential skill for the business professional and is usually the biggest fear of most. Whether you are required to give speeches to colleagues, business partners or clients, this workshop will be useful. Mastering Public Speaking provides the tools to effectively create a speech, deliver the speech and deal with fear issues. The workshop will be 4 hours in length and will include a 1 fifteen minute break. The workshop will include a power point presentation followed by opportunity for participants to practice and learn skills by giving an impromptu speech. This is a very interactive seminar and full participation is required.

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Stress Management

Personal Skills Category

Stress Management for the professional is addressed to all positions in the insurance industry. We will cover all aspects of stress management, including but not limited too how to analyze your stress, stress management with the proper tools, personal goal setting. The seminar will be 4 hours in length and will include numerous worksheets, activity logs and a power point presentation for all participants.

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Effective Networking

Personal Skills Category

The Effective Networking seminar is addressed to all industry professionals who find the thought of networking to be a daunting task. We begin with an overview of the importance of networking, regardless of what position one has. We will discuss when and where to network, how to make connections at any function, how to be remembered by the people you speak to, as well as tools to make one network more effectively. The seminar will be 3 hours in length. One 15 minute break will be allotted. A workbook will be provided to each student, which consists of the power point presentation, areas to take notes, as well as a few group activities.

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Effective Study Skills

Personal Skills Category

The Effective Study Skills seminar is addressed to all industry professionals who want to learn how to effectively continue their professional development. We begin with an overview of personality types and learning styles. We will discuss how this affects the individual in the classroom as well as business meetings and everyday life. We then discuss proper note taking which can be transferred to education as well as business related activities. Lastly we will discuss effective exam writing skills to assist in the participants education. The seminar will be approximately 3 hours in length. One 15 minute break will be allotted.

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Diversity Training

Technical

This hot topic is very misunderstood and although has been around for many years is just emerging. Join us to discuss the basics of exposures, coverage and the marketplace and a look at the legal landscape as well!

The seminar will be 3 hour in length and will include numerous worksheets, activity logs and a power point presentation for all participants.

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Diversity In The Workplace

Technical

With our workforce becoming increasingly diverse, encouraging sensitivity and understanding in the workplace is a top priority for businesses everywhere. Let MRD Training & Consulting, we put a powerful spin on diversity training and offer a fresh perspective designed to help you and your team find common ground. This seminar will help you differentiate myth from fact, increase employee job satisfaction and reduce turnover by creating a positive working environment for everyone. We will also address such fundamental issues as change, communication, gender at work, and conflict resolution with fabulous interactive activities to get everyone engaged! Who said learning has to be boring??

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Coaching For Performance

Personal

Coaching for performance is a hands on method to unlock your employee’s potential to maximize their performance, in turn strengthening the rate of return on your employee as well as building a strong relationship which in turn helps with turn over. We will look at what it takes to coach an employee to their full potential and how to foster that development.

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Relationship Sales

Personal

We need to take our sales to a different level but how do we do that? The ancient question asked by many with such a simple solution. This seminar takes selling to a new level with a completely different perspective. It’s not just about having the client trust you to make the sale, it’s about having them trust you to continue the relationship and refer you. We take an in depth look at how to not only build that relationship but how to nurture it, which is the crucial step we sometimes miss!