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Payment Options

Stearns Electric Association offers many ways to pay your bill, each of which accepts more than one method of payment. We try to provide as many options as we can, so you can focus on what works best for you.

Paying in person offers the most flexibility, and is available at our Melrose and St Joseph office locations. If you'd rather not make a trip, pay your bill online using SmartHub, SmartHub mobile, or PayNow — they also offer a wide range of payment methods, and the convenience of getting it done quickly.

Pay By Phone

To make a payment over the phone*, call SecurePay, our secure automated phone payment system 24 hours a day, 7 days a week at (855) 386-9908.

If you'd like to speak to a billing representative prior to making a payment, call (800) 962-0655 during business hours, 8:00 AM – 4:30 PM Monday through Friday (7:30 AM – 4:00 PM from Memorial Day to Labor Day), when you are ready to make a payment you will be transferred to the automated system, SecurePay, to make your payment.

*PLEASE NOTE: To use the automated system, you will need to know your Stearns Electric account number, which is located in the top right section of your bill Statement.

Visit A Local Office

Visit us during working hours to pay your bill at one of our offices in St. Joseph or Melrose. We also have a convenient drop box at each location. Payment must be in the drop box on or before the due date to avoid late fees.

Special Payment Arrangements

Please call our billing department if you know you’re going to have trouble meeting the billing due date. Do not wait until a late payment or disconnect notice arrives. We understand that unforeseen problems occur. Our customer service representatives are ready to help you through those difficult times.