Remedy: 1 Remove Tray 1. 2 Check the lift plate and gears for proper operation by moving the metal plate. Replace the tray 1 if any abnormality is found 3 Check the pick/lift motor gearbox for the following: • Gear tooth breakage • Freedom of rotation Replace the pick/lift motor gearbox if any abnormality is found. 4 Check the cable JLIFT1 on the CTLB. Replace the pick/lift motor gearbox if any abnormality is found. 5 Replace the printer.

Remedy: 1 Remove the option tray insert. 2 Check the separator roll assembly gear under the tray base for the following: • Gear tooth breakage • Freedom of rotation Replace the tray 2 if any abnormality is found. 3 Check the cable J10 on the PFCB. Replace the tray 2 if any abnormality is found. 4 Check the separator roll assembly for wear or damage. Replace the separator roll assembly if any abnormality is found.

Remedy: 1 Remove the option tray insert. 2 Check the separator roll assembly gear under the tray base for the following: • Gear tooth breakage • Freedom of rotation Replace the tray 2 if any abnormality is found. 3 Check the cable J10 on the PFCB. Replace the tray 2 if any abnormality is found. 4 Check the separator roll assembly for wear or damage. Replace the separator roll assembly if any abnormality is found.

Remedy: 1 Remove the option tray insert. 2 Check the separator roll assembly gear under the tray base for the following: • Gear tooth breakage • Freedom of rotation Replace the tray 2 if any abnormality is found. 3 Check the cable J10 on the PFCB. Replace the tray 2 if any abnormality is found. 4 Check the separator roll assembly for wear or damage. Replace the separator roll assembly if any abnormality is found.

Remedy: 1 Check the cable J11 on the PFCB. Reseat the cable if any abnormality is found. 2 Remove the option tray insert and bypass PS35. 3 Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> [Tray 2], and press the Start key. 4 Check the ACM for proper operation. Replace the ACM assembly if any abnormality is found. 5 Check the ACM gear for any wear or damage. Replace the ACM assembly if any abnormality is found