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Samsung Smart 50" 1080P LED HDTV With Wi-Fi, UN50F5500AFXZA

Refurbished
"Refurbished" products have been tested to ensure compliance with original manufacturer specifications, and MAY include a limited manufacturer warranty - see the item's product page for details.

Learn more about the SAMSUNG UN50F5500AFXZA

General

Panel

Connectivity

Wireless

Wi-Fi

Feature

Feature

Discover More of the TV You Love with the New Samsung Smart TV

Get Content Recommendations While Watching TV

Connect to Your Network Wirelessly with Built-in Wi-Fi

Quick Info

WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
Read full details.

Rating: 1/5Listen to the reviews

This review is from: Samsung Smart 50" 1080P LED HDTV With Wi-Fi, UN50F5500AFXZA

Pros: It's a nice looking TV

Cons: It came as some of the others have said it would, defective and unable to render any visuals worth watching. the screen "turns on" but there's definitely something wrong with it. I thought these things have to pass inspections prior to being sent out again. Seems like a giant waste of money for them to ship and return these items constantly.

Other Thoughts: Newegg is great at returns and making sure their customer's are happy. I'm awaiting the return and delivery of another version. Hopefully it doesnt take more than 4 attempts like the other review I read.

This is one case, where if you are like me and haven't had any bad luck, I wouldn't risk this one. Normally I don't mind the reviews and consider it a one off, this time I don't believe it's the case. Please think carefully if you want to deal with the replacement process or not.

Rating: 4/5Great TV, Horrible Packaging

This review is from: Samsung Smart 50" 1080P LED HDTV With Wi-Fi, UN50F5500AFXZA

Pros: The TV is beautiful. Crystal clear image, bright and vivid. Packed full of features and easy to use and set up.

Cons: The *REFURBISHED* TV comes very loosely boxed in a non OEM box that barely protects it. First TV arrived with a puncture through the box that, while I was hopeful had not actually damaged the TV, actually left it unable to render an image. It also is missing a key component, an IR Blaster, that I have found out from Samsung Customer Care, should have been included. While you may think this is not a required component, on this set the TV turns on with the unavoidable "ON TV" screen which is part of Samsung Smart HUB. This would be fine if the remote control was actually an universal remote, however, the only way for the included remote to function in a way that would control the cable set top box is with the missing IR Blaster. you also can not dismiss this screen with a true universal remote like that included by your cable company for their set top box. Basically, you need to pick up one remote to dismiss the Smart Hub and then pick up your cable TV's remote in order to channel surf. Samsung Support actually explained to me that it should be included, but as of yet (talked to them on June 10th and supposedly was being sent a replacement) I have yet to see my missing IR Blaster. I have contacted them again as of last night and they sent my request in again so we will see what comes out of it this time. I should also note that while Newegg customer support was amazing at getting my replacement TV in less than a week, I had the RMA sitting in my garage for almost a month before I was finally able to send it back. Both refurbished sets did not include the IR Blaster, so it has been obviously neglected by Samsung to be included with the refurbished units.

Other Thoughts: While I may have had more cons to speak of, I do love this tv and would recommend it... Just probably not refurbished.

Rating: 1/5ongoing saga

This review is from: Samsung Smart 50" 1080P LED HDTV With Wi-Fi, UN50F5500AFXZA

Pros: Great looking tv when it works. Clear picture and looks fantastic when watching HD shows or when playing PS3 or 4 games

Cons: First arrived with a damaged screen. Returned it to Newegg and they replaced it, and the replacement arrived a week later.

Now, a month later, the new TV dies. It power cycles, turning itself on and off over and over again.

Other Thoughts: Considering the amount of time and effort involved in unpacking, repacking, arranging pick up, unpacking again, and now getting a samsung technician to come by, it has definitely not been worth the $120 savings off the original price. I just hope nothing else goes wrong before the 90 day manufacturer warranty expires.

Rating: 4/5Awesome TV! Terrible Service from Sohnen Enterprises

This review is from: Samsung Smart 50" 1080P LED HDTV With Wi-Fi, UN50F5500AFXZA

Pros: TV has a variety of features I enjoy. I't basically a giant all in one computer running linux. Picture quality is wonderful.

Cons: Nothing I can think of.

Other Thoughts: Now the down side. It arrived with a minor but extremely annoying defect. The right bezel is out of alignment and the backlight can be seen as a bright line on the edger of the picture. It can be repaired easily. Its not a problem with the tv but with QA at the company the refurbed the TV. They insist I pay shipping to them to get a replacement. The TV arrived this way. Avoid this refurb company Sohnen Enterprises in future if you are aware they are the vender of large electronics that might have to be shipped for service. The shipping estimate I got was $250!!! on a $550 TV. Newegg was awesome but could only do so much. The vender is the issue. If they read this review I will consider amending it if they work something out with me. Ever time I look at that line I'm going to think about this...

4 out of 6 people found this review helpful.
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Anonymous

6/3/2014 11:03:54 AM

Tech Level: 1/5

Ownership: 1/5

Verified Owner

Rating: 1/5terrible terrible terrible

This review is from: Samsung Smart 50" 1080P LED HDTV With Wi-Fi, UN50F5500AFXZA

Pros: none

Cons: I'v returned first one. bec the screen was broken. and today I got second box today but... it was broken too... terrible shipping, terrible packages.... my first order was 5/20... if I return it again it will take 2weeks again.....im not going to buy anything on this site.

5 out of 6 people found this review helpful.
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Thanks for the valuable feedback you provided!

Anonymous

5/31/2014 9:24:09 AM

Tech Level: 3/5

Ownership: 1/5

Verified Owner

Rating: 1/5screen was broken

This review is from: Samsung Smart 50" 1080P LED HDTV With Wi-Fi, UN50F5500AFXZA

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