The PDF for a submitted form is missing fields that were present when the form was submitted

You may view a PDF for submitted form data that was previously saved when the form was first submitted, let's say on December 1st. When you open the PDF link again from the Form Data tab, let's say on December 5th, some of the fields are missing.

Alternatively, you may be within the NetCommunity within Education Edge and see fields in the plugin that do not show on the latest version of the PDF from the Form Data tab.

Article
Number:108631

Products:

Blackbaud_NetCommunity_BBNC

The PDF link will update based on the fields currently on the form under Site Explorer > Forms. If a field is deleted from the form builder, it will no longer display in the PDF view of submitted form data. The PDF view pulls the most recent form field setup.

If you editing a field on the form that is a dropdown and uncheck an option contained in the field on the form so it will no longer be accessible to new users, it will still show up on that on PDF

NOTE:

Editing a field, that is a multiselection field (dropdown/checkboxes), on the form and unchecking a selectable option will make it so it will no longer be accessible to new users but will still show the selection on previously submitted PDFs when they are regenerated from the data tab.

Making an option inactive in the table in EE, that is linked to a field on the form, removes the selection option from the field on the form but does not remove it from the previously submitted PDF.

Note: If you resubmit a form into the NetCommunity plugin, it will submit it as the fields were filled out at the time the user filled out the form. For example, if the user fills out the form on December 1st, and you resubmit the form into the plugin on December 5th, December 1st's form will be resubmitted.