1. Why is Moneris changing the URL for batch transaction processing? Moneris will be updating the URL for batch file processing as part of our commitment to make continuous improvements to our infrastructure. This change will ensure Moneris continues to meet the evolving requirements of PCI/DSS and enhance our security platform.

2. What is the new URL/IP for batch file transaction processing?

Description

Old Batch transaction Processing Server available until September 30, 2020

New Batch transaction Processing Server

URL

IPs

URL

IPs

Batch File Transaction Processing

www3.moneris.com

23.249.192.193 & 23.249.200.193

gwutils.moneris.com

23.249.192.104 & 23.249.200.104

3. When will the new URL be available? The new URL for processing batch files will be available for merchant use beginning Feb 5, 2020.

4. Will there be system downtime when the URL change happens? No, there will be no system downtime. The URL change will be initiated by the merchant.

5. When will the current URL be discontinued? You will be required to connect to the new URL prior to September 30, 2020. After this date, you will not be able to process batch files using the current URL.

6. How much work is required on the merchant’s part to make this URL change? The work involved is relatively minimal: you are required to connect to the new URL within your technical environment prior to September 30, 2020. The amount of work may depend on the merchant’s current processing environment and systems. Also, in the event that merchants have firewall rules or a proxy server restricting access to our new server IPs, they will need to explicitly allow access to these new IPs.

7. Is there any cost associated with the URL change? Moneris will not charge you for this change.

8. How will this change impact my day-to-day business? There will be no impact to their day-to-day. However, if they do not meet the September 30, 2020 deadline, they will not be able to process transactions via batch files.

9. What if the new URL doesn’t work of if I have additional questions? The old URL will be available for use until September 30, 2020. For assistance with connecting to the new URL or if you have further questions, please email onlinepayments@moneris.com.