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Overview

Creative Virtual is an established provider of Virtual Agents (VAs) with over 40 deployments of our V-Person™ product. Our clients include HSBC, Intuit, Verizon, CA Technologies, E*TRADE, Lloyds Banking Group, O2 and Virgin Media. A V-Person is capable of holding conversations with digital users in real time, 24/7. For users it means the sensation of communicating with a 'real' person, able not only to answer their questions, but also to understand the context of those questions and even hold entire conversations. Our solution can be used for the purposes of customer support, sales, marketing or call center assistance. The solution is optimized to reduce the number of clicks a user has to make to get to their solution.Please Login

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Consumers continue to rank customer experience as a key factor in purchasing decisions and want a quick, easy and painless way to get the information and support they need on the channel that works the best for them in the moment. https://hubs.ly/H0gK2dR0 #CXFebruary 22, 2019 5:39 AM