Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

Las Vegas NV Call Center Former Employee: Felt fairly good about my experience there until I needed to resign my customer service position in financial services. I gave my 2-week notice to my team lead. She later told me that since I had given proper notice, Ameriprise was offering to release me from the 2 week fulfillment period. She said I could leave anytime and it would not affect my good standing. I accepted the offer to leave early, finished the week and left that Friday.

Several months later I applied for a much more lucrative sales position with the company. After passing the assessments, I was eventually told that I was not eligible for rehire because my team lead submitted a report to my file saying I had NOT given 2 week notice.

I filed a complaint with HR who claimed they conducted an investigation in which my former team lead was verbally claiming I had not given notice and so it was “determined” I had not given notice. Case Closed. I was never questioned or given the opportunity to refute my team lead’s claim during that ‘investigation”.

They thanked me for bringing this “concern” to their attention and wished me luck in future endeavors. LOL!

I'm not saying don't take a job there for the experience...Just protect yourself...GET IT IN WRITING!

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.