JOBBER HAS THE RESPONSIBILITY OF
PASSING ON AND EDUCATING THE INSTALLER AND THE END CONSUMER TO THE
BEST OF HIS ABILITY THE ITEMS SET FORTH IN THIS DOCUMENT SO TO HELP
REDUCE CONFLICT AND TO EDUCATE EVERYONE INVOLVED OF WARRANTABLE AND
NON WARRANTABLE ITEMS. AND CIRCUMSTANCES THAT CAN CAUSE A FAILURE
TO HELP PREVENT WARRANTIES BEFORE THEY OCCUR. THIS IS IN THE BEST
INTEREST OF EVERYONE INVOLVED. JOBBER IS ALSO RESPONSIBLE FOR
PROPERLY EDUCATING HIMSELF ON OUR PRODUCT SO AS TO PASS ON THE
CORRECT INFORMATION TO THE INSTALLER AND END CONSUMER. THE JOBBER
IS ALSO RESPONSIBLE FOR TIMELY MANNER OF CORE RETURNS / CHECKING
FOR FREIGHT DAMAGE UPON DELIVERY AND TIMELY DELIVERY OF PRODUCT TO
HIS CUSTOMER.

INSTALLER RESPONSIBILITY INCLUDES BUT NOT LIMITED
TO:

RETAINING CURRENT
CERTIFICATION AS REQUIRED BY GOVERNING AUTHORITIES.

INSTALLING OUR
PRODUCT WITH A HIGH DEGREE OF PROFESSIONALISM AND QUALITY OF WORKMANSHIP.
IF DEEMED, ANY DAMAGE OR FAILURE OF OUR PRODUCT RESULTING FROM AN
IMPROPER OR POOR QUALITY INSTALLATION, THE INSTALLER WILL ASSUME ALL
CLAIMS TO LABOR AND DAMAGES OF OUR PRODUCT TO THE END CONSUMER. MANY
EXTERNAL PARTS AND CONDITIONS CAN AND WILL CAUSE POOR PERFORMANCE OR
COMPLETE FAILURE OF OUR PRODUCT. IE… OVER HEATING DUE TO POOR EXHAUST
FLOW FROM ITEMS SUCH AS PLUGGED CATALYTIC CONVERTER, MUFFLER, CRUSHED
EXHAUST TUBING, STUCK BUTTERFLY VALVE, OR ANY OTHER CONDITION THAT
COULD RESTRICT EXHAUST FLOW. THIS IS WHY IT IS VERY IMPORTANT TO CHECK
OR HAVE AN EXHAUST PROFESSIONAL CHECK FLOW IMMEDIATELY UPON INSTALLATION.
AS THIS COULD BE THE REASON FOR FAILURE OF THE PREVIOUS ENGINE. IF THE
CONDITION IS NOT CORRECTED THE NEW ENGINE WILL ALSO FAIL. ANOTHER MAJOR
CONTRIBUTOR OF EARLY ENGINE FAILURE COULD BE FROM A COMPROMISED COOLING
SYSTEM.

YOU MUST EITHER ROD AND FLOW TEST THE
CURRENT RADIATOR OR BUY A NEW RADIATOR WHICH WE HIGHLY RECOMMEND
BECAUSE IF IT’S TIME TO REPLACE YOUR ENGINE IT IS MORE THAN LIKELY
TIME TO REPLACE YOUR RADIATOR. OTHER COOLING SYSTEM PROBLEMS COULD
RESULT FROM NOT PROPERLY FILLING AND BLEEDING THE AIR FROM YOUR
COOLING SYSTEM, INCORRECT WATER TO ANTIFREEZE RATIO, OLD
INEFFICIENT WATER PUMP, COLLAPSED LEAKING OR PLUGGED HOSES, IMPROPER
ROUTING OF COOLING HOSES. BAD RADIATOR CAP NOT HOLDING PRESSURE OR
OTHER TYPE OF LEEKS IN THE COOLING SYSTEM, IT IS VERY IMPORTANT TO
ALWAYS CHECK PERIODICALLY AFTER INITIAL START UP THAT THE COOLING
SYSTEM IS MAINTAINING A FULL LEVEL. ANOTHER IMPORTANT AREA IS THE
LUBRICATION SYSTEM. ENGINE FAILURE CAN OCCUR DUE TO LACK OF OIL
FLOW AND PRESSURE FROM A USED OR IMPROPERLY INSTALLED OIL PUMP OR BY
NOT CLEANING OR NOT USING A NEW OIL SCREEN, NOT COMPLETING SCHEDULED
OIL CHANGES TO INCLUDE NEW OIL FILTER, ENGINE OIL COOLERS MUST BE
CHANGED AND REPLACED WITH A NEW OIL COOLER TO INCLUDE REPLACEMENT OF
A RADIATOR WITH AN INTERNAL OIL COOLER AND ANY EXTERNAL OIL LINES.
IE… TO FILTERS AND TURBOS AND RADIATORS THIS IS MANDATORY AS IT IS
IMPOSSIBLE TO CLEAN ALL THE CONTAMINANTS FROM AN OIL COOLER AND OIL
LINES IF NOT REPLACED THIS WILL COMPLETELY VOID THE WARRANTY. THE
INSTALLER MUST FOLLOW THE INSTALLERS CHECK OFF SHEET* SUPPLIED WITH
THE ENGINE. THERE ALSO WILL BE OTHER WARNING CARDS SUPPLIED IN YOU
INFORMATION PACKET THAT ARE ENGINE SPECIFIC. MAKE SURE TO FOLLOW ALL
RECOMMENDATIONS GIVEN. THE INSTALLER MUST FULLY EXPLAIN THIS WARRANTY
TO HIS CUSTOMER. THE INSTALLER AND THE CUSTOMER MUST INITIAL ALL
PAGES AND SIGN THE BACK PAGE. THEN FAX NORTHWEST ENGINE EXCHANGE A
COPY OF THE COMPLETED WARRANTY AND PRESENT THE OWNER WITH THE SIGNED
COPY TO KEEP IN THEIR POSSESSION AS PROOF OF WARRANTY.

* Fax must be received by
Northwest Engine Exchange with in one week after the
installation is complete. The warranty starts at the time of
sale. Installer must fill in odometer reading.

OTHER NON WARRANTABLE ITEMS:

REMANUFACTURE DOES
NOT WARRANT AGAINST AND/OR WILL NOT PAY FOR OR PROVIDE, (BUT NOT LIMITED
TO):

3: FAILURES DUE TO
COMPONENTS NOT FURNISHED WITH THE ENGINE BY US, OR MALFUNCTION OF OR
DISCONNECTED ENGINE SUPPORT SYSTEM ITEMS OR ANY NON COMPATIBLE
COMPONENTS INSTALLED.

4: INTERNAL ENGINE
DAMAGE DUE TO FOREIGN MATERIAL, OR FAILURE BECAUSE OF OPERATIONS CAUSING
GREATER THAN NORMAL WEAR OR FROM USE OF THE ENGINE FOR PURPOSES OTHER
THAN THOSE FOR WHICH IT WAS ORIGINALLY INTENDED BY THE MANUFACTURER.

9: TOWING, VEHICLE
RENTAL, TRANSPORTATION CHARGES OR ANY OTHER LOSSES INCURRED IN THE
OPERATION OF WARRANTED ENGINES OR PARTS, OR INCURRED DUE TO THE FAILURE
OF WARRANTED ENGINES OR PARTS.

10: BAD GAS (WHEN
GASOLINE IS LEFT IN THE TANK OF AN IDLE VEHICLE FOR A TIME LONG ENOUGH
TO LOOSE ITS ORIGINAL QUALITIES)

11:REPAIRS IN
ENGINES THAT THE ODOMETER IS NOT OPERATIONAL.

12: FAILURE DUE TO
OLD OIL COOLER AND ALL EXTERNAL OIL LINES NOT BEING REPLACED.

13: PROBLEMS DUE TO
CHANGING ENGINE NOT LIKE TO LIKE IE ..350 CHEVY INSTALLED IN PLACE OF A
CHEVY 305 TRYING TO USE THE 305 INJECTION SYSTEM THUS POSSIBLY CAUSING
A LEAN FUEL CONDITION.

14: LABOR WILL NOT
BE PAID ON SELF INSTALLED ENGINES IF WORKED ON BY THE SELF INSTALLER.
ALL WARRANTY WORK AND DIAGNOSTIC WORK MUST BE DONE BY A CERTIFIED
MECHANIC.

15: ENGINES
INSTALLED IN MOTOR HOMES THAT ARE NOT DESIGNATED FOR MOTOR HOMES.

16:USE OF ANY PARTS
NOT INSTALLED BY US OR NOT OF ORIGINAL EQUIPMENT APPLICATION SUCH AS
PERFORMANCE OR SPECIAL CAMSHAFTS, CARBURETOR, MANIFOLDS, EXCEPT WHEN
PURCHASING ONE OF OUR STOCK PERFORMANCE ENGINES. THE WARRANTY IN OUR
PERFORMANCE LINE IS ENGINE SPECIFIC.

17: GASKETS AND
COMPONENTS NOT INSTALLED IN OUR REMANUFACTURING PLANT. COMPONENTS AND
GASKETS INSTALLED BY THE INSTALLER MUST BE COVERED FOR LEEKS UNDER THE
INSTALLERS WARRANTY.

18: FAILURES CAUSED
DUE TO ENGINES BEING OPERATED WITH ANY OTHER FUEL OTHER THAN WHAT THEY
WERE DESIGNED FOR.

19: FAILURES CAUSED
BY THE ADDITION OF PERFORMANCE PRODUCTS SUCH AS BLOWERS, TURBO CHARGERS,
SUPER CHARGERS , OR ANY OTHER NON OEM ADDITIONS.

20: ANY MOTORS THAT
HAVE BEEN RACED OR OVER REVVED.

21: ANY REPAIRS DONE
PRIOR TO GETTING AUTHORIZATION BY NORTHWEST ENGINE EXCHANGE CUSTOMER
SERVICE DEPARTMENT AT 1-888-349-3677 OR 509-926-7731.

22: RE-INSTALLING
TIN WORK, INTAKE MANIFOLDS AND ANY OTHER ENGINE PARTS WITHOUT COMPLETELY
AND THOROUGHLY CLEANING SO AS NOT TO CONTAMINATE THE REMANUFACTURED
ENGINE.

26:REGULAR OIL CHANGE MAINTENANCE MUST
AND RECORD MUST BE IN A TIME RECOMMENDED BY THE ORIGINAL
MANUFACTURER.

HOW TO START A CLAIM:

FIRST CALL NORTHWEST
ENGINE EXCHANGE AT 1-888-349-3677 OR 1-509-926-7731 AND STATE THAT YOU
MAY HAVE A POSSIBLE WARRANTY PROBLEM. YOU MAY AT THIS TIME BE DIRECTED
TO TAKE YOUR VEHICLE OR HAVE IT TOWED TO ONE OF OUR DESIGNATED WARRANTY
FACILITIES.

IF THERE IS NOT ONE
IN YOUR AREA WE MAY RELY ON OUR JOBBER TO LOCATE A REPUTABLE SHOP. OR WE
MAY DIRECT YOU TO GO TO THE ORIGINAL INSTALLER OR A FACILITY OF YOUR
CHOICE.

TECHNICIAN:

NO DIAGNOSIS OR REPAIRS ARE TO BE
STARTED UNTIL PHONE CONTACT HAS BEEN

MADE BETWEEN OUR CUSTOMER SERVICE
DEPARTMENT AND THE TECHNICIAN. WE WILL WORK TOGETHER ON AN AGREEMENT
OF WHAT PROCEDURES TO PERFORM IN THE DIAGNOSTIC PROCESS. WE WILL
THEN AGREE ON THE TIME ALLOWED FOR THESE PROCEDURES. ONLY THE
PROCEDURES AGREED UPON ARE ALLOWED TO BE DONE AND COMPENSATED FOR.
THE RATE OF COMPENSATION OF EACH WARRANTY CLAIM IS DESIGNATED ON THE
ENGINE WARRANTY SPREADSHEET FOR EACH SPECIFIC ENGINE. ANY CHARGES
OVER AND ABOVE THE SPECIFIED WARRANTY ARE TO BE AGREED UPON BETWEEN
THE TECHNICIAN AND THE VEHICLE OWNER, AND PAID DIRECTLY TO THE
TECHNICIAN BY THE VEHICLE OWNER. THE LIFE OF THE WARRANTY IS
TERMINATED BY WHICHEVER COMES FIRST THE YEARS OR THE MILEAGE.

EXPRESSED RIGHTS:

NORTHWEST ENGINE
EXCHANGE RESERVES THE RIGHT TO CHANGE AND OR MODIFY THE CURRENT
WARRANTY. IF ANY MODIFICATIONS OCCUR THEY WILL COVER ALL PAST AND THE
PRESENT NEWLY EXPRESSED WARRANTY.