Command
Command Sergeant Major Susan A. Shoe is the Army Command Sergeant Major for the South Dakota Army National Guard.

CSM Shoe received an Associate Degree in Business Administration from Grantham University in October 2011 and a Bachelor Degree in Business Administration (Magna Cum Laude), October 23, 2013. Grantham University selected CSM Shoe as a member of the International Honor Society, Delta Epsilon Tau.

CSM Shoe enlisted in the South Dakota Army National Guard in 1989 and attended basic training at Fort Jackson, S.C. and advance individual training as a Single Channel Radio Operator (31C) at Fort Gordon, GA. She joined the U.S. Army in August 1990, and attended the Administrative Specialist Course (71L). While on active duty, CSM Shoe served in Korea and Italy, and was deployed to Africa during a UN peace keeping mission in 1995. She obtained the rank of Corporal (E-4) and was honorably discharged in 1996.

In 1996, CSM Shoe joined the South Dakota Army National Guard, working on ADSW for the recruiters and POTO-T until being hired as the AGR Personnel Administrative Sergeant for the 842nd Engineer Company. CSM Shoe went on to work as a Legal NCO, Training NCO, and Readiness NCO for three S.D. units. While deployed to Iraq with the 842nd En. Co. for 13 months, she worked as Alpha Team Leader in the Maintenance Platoon and also worked as NCOIC for check point 3 at the Baghdad International Airport. CSM Shoe then worked as the PSNCO during the 109th Engineer Group to Regional Support Group unit transformation. She transferred to the 196th Regiment (RTI), Fort Meade, S.D., where she worked as the Quality Assurance Operations Sergeant. After a highly successful accreditation, CSM Shoe went on to hold positions as the RTI Operations Sergeant
and 1st Battalion Chief Instructor. She is currently the Senior Logistics Noncommissioned Officer, for Deputy Chief of Staff Logistics.

CSM Shoe assumed the position of South Dakota Army Command Sergeant Major
February 2013.

Meritorious Service Medal with oak leaf cluster
Army Commendation Medal with two oak leaf clusters
Joint Service Achievement Medal
Army Achievement Medal with two oak leaf clusters
Army Good Conduct Medal with one silver clasp
National Defense Service Medal with one star
Humanitarian Service Medal with one oak leaf cluster
Armed Forces Reserve Medal with bronze hourglass device
Joint Meritorious Unit Award
Meritorious Unit Commendation
Noncommissioned Officers Professional Development Ribbon with the numeral “3”
Army Service Ribbon
Overseas Service Ribbon with the numeral “3”
Army Reserve Components Overseas Training Ribbon with the numeral “2”
Armed Forces Reserve Medal with “M” Device
Global War on Terrorism Service Medal
Iraq Campaign Medal with two stars
Combat Action Badge
South Dakota Distinguished Unit Award
South Dakota Distinguished Service Award
South Dakota Emergency Operations Ribbon
South Dakota National Guard Service Medal with two oak leaf clusters