you may want to go ahead and re-install the software but the option to initialize the wireless activity or sync is done through the bes. there you will be able to specify the option to do that.. otherwise you might as well just do it from the wire sync. if you are not able to sync through the wire then please take a look at you ini file and make sure that eveyrthing is correct as far as the location fo the names.nsf file. if all else fails, remove software including reg keys and reinstall along with a new copy of handheld software just in case.