Formats and tools

generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.

a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).

Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students

create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x

Reference books for 'Sell and finalise the sale of property by private treaty' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1Qualify buyer.

1.1 Enquiriesfrom potential buyers regarding purchase of property are handled promptly to enable high quality service delivery according to agency requirements.

1.4 Factors likely to influence the purchase of properties are identified and used to confirm buyer intentions.

1.5 Customer due diligence is undertaken according to agency practice and legislative requirements.

1.6 Potential buyers are provided with suitable information about available and prospective listings and assisted to find listing that best matches their requirements.

1.7 Potential buyers are assisted in making a decision to view properties using information obtained from sellers and buyers.

1.8 Qualified prospects are recorded to provide an opportunity to maximise future marketing activities.

2Arrange property inspection for potential buyer.

2.1 Appointments are made for property inspections in line with agency practice, ethical standards and legislative requirements.

2.2 Preparations are made for property inspection in line with agency practice.

2.3 Promotional material on the property is used to describe main sales features of the property.

2.4 Effective questioning techniques are used to clarify buyer interest in the property.

2.5 Records of inspections are accurately completed in line with agency practice.

3Deliver effective sales presentation.

3.1 Factors affecting the successful conclusion of the sale are identified and addressed in the sales presentation.

3.2 Key decision makers are identified to ensure that their needs and concerns are met in the sales presentation.

3.3 Main features of property are matched to buyers' stated needs and motivation.

3.4 Relevant legal and financial information is used to support the sales presentation.

3.5 Effective communication and presentation skills are used to create buyer interest and focus buyer attention on the property.

3.6 Buyer is given time and space to evaluate property while time is used to maximum advantage to promote property.

3.7 Buyer is encouraged to clarify key aspects of property before a decision is made to purchase property.

3.8 Buyer questions are answered fully and honestly.

3.9 Details of offer to purchase property submitted by buyer are confirmed and documented.

4Submit offer and negotiate property sale.

4.1 Offer from buyer is submitted to seller in line with agency practice, ethical standards and legislative requirements.

4.2 Professional agency advice is provided to seller that incorporates declared knowledge of buyer's motivation.

4.3 Negotiations are conducted with buyer according to seller response to offer.

4.4 Negotiations are conducted in a professional manner, including showing respect for seller and buyer in line with agency practice, ethical standards and legislative requirements.

4.5 Effective negotiation techniques are used to persuade and reach agreement between seller and buyer.

4.6 Alternative offers are discussed and their viability assessed.

4.7 Effective techniquesare used for dealing with conflict and breaking deadlocks where required.

4.8 Effective techniques are used for closing sale.

4.9 Mutually agreed price and conditions of sale are established and confirmed with seller and buyer.

4.10 Relevant sale of property documentation is explained to seller and buyer in line with agency and statutory requirements for finalisation of the property transaction.

4.11 Documented, agreed price and conditions of sale are made accessible that provide an accurate record of agreement and meet agency and statutory requirements for finalisation of the property transaction.