Returns & Refunds

12.1 The Company shall issue a credit note for the value of the Goods provided that:

12.1.1 the Goods are returned unused, unworn, not laundered or damaged within 10 days of delivery; and

12.1.2 the Goods are returned to the Company carriage paid with a written note enclosed quoting the original invoice number and stating the reasons for the return of the Goods; and

12.1.3 the Goods have not been supplied by the Company to the Buyer in accordance with a specification submitted to the Company by the Buyer.

12.2 If the Goods are not returned in accordance with condition 12.1 payment for the price of the Goods and the Company's charges for transport, packaging and insurance shall become payable in accordance with condition 8.