Guide shoppers with site-search autocomplete

Autocomplete suggestions help visitors to use correct terminology, to avoid typos and to refine their search. Poorly implemented or non-existant autocomplete can lead visitors on a detour, or worse yet, to completely abandon their search.

Search autocomplete - à la Amazon

When it comes to autocomplete, we've taken a page from Amazon's playbook. Autocomplete suggestions are populated automatically by the visitors' own words, and are auto-sorted based on popularity and the conversion rate of different suggestions.

By category

After just two keystrokes, show visitors how their queries relate to categories.

By popular queries

Predict a visitor's next move by displaying a list of popular queries containing the same words.

By article number

Repeat visitors often know what they want - right down to the article number. Build trust by auto-completing their search for an article number with the title of the product they're looking for.

The benefits of search autocomplete

Helping the user spend less time on typing is a good thing. But a great autocomplete experience is about much more than that – not least driving additional sales and improving conversion rates. Key benefits include:

API documentation

Design a great autocomplete experience

Successful autocomplete experiences are born from relevant query suggestions and frictionless design. While we take care of the relevancy, you ensure the design. Get started by following our design guidelines, which include:

8 tips for designing autocomplete

11 tips for designing facets & filters

6 tips for loading products

11 tips for designing a search box

Succeed like so many others

68%

Increased revenue from search

70%

Reduced search exits

16%

Increased online revenues

Get started

Using our customers as examples, we'll demonstrate how we improve search relevance and personalisation, and automate all search merchandising work.