Policies

Here is an overview of the services provided by Embree House Wedding Cakes. If you have any questions, don't hesitate to contact us.

Pricing

We think you will find our pricing to be very affordable. We do not tack on a lot of extra fees; be sure when you are checking prices that you ask about things like delivery, flower arranging, use of cake trays and pedestals, and charges for having tiers of different flavors.

It is difficult to give a price for a cake without knowing the design. We would be happy to give you an estimate by email or telephone if you know what flavors you like, an idea of the design, and how many people you want to serve. If you can email us a picture, it is even easier for us to give you an estimate. If you are overwhelmed by your options, we can create a custom design for your wedding cake perfectly suited to your wedding!

Our basic flavors are chocolate, almond or butter cake with chocolate, almond or buttercream icing. You can choose any combination of these cake flavors and icings at our basic price. There is a minimally higher cost for other flavors.

We offer FREE use of one of our beautiful trays or silver pedestals. These are costly if you have to rent or buy one. We allow you to use one of ours at no additional charge! Beautiful pedestals and trays add a special touch to your wedding cake.

We do not charge an extra fee if you would like us to arrange fresh flowers on your cake. All you need to do is have your florist leave flowers at the cake table by the delivery time and we will arrange them for you FREE!

Delivery

We offer FREE delivery and setup to Jonesborough, Johnson City and Greeneville areas for orders over $170. You won't have anything to worry about except enjoying your cake! Delivery charges to other areas are based on distance.

Tastings and consultations

We offer a free tasting and consultation for you and anyone you would like to bring with you. We would love for you to try our delectable cakes and help you plan the perfect wedding cake for your special day. Our tastings are by appointment only; please email us or call to arrange a time. We prefer to meet on Mondays, Tuesdays or Wednesdays due to baking, decorating and delivering on other days of the week, but we will do our best to work around your schedule.

Reserving the date

To reserve the date of your wedding and as a deposit on our trays and pedestals, we require a $200 deposit. This is held until after the wedding when all our supplies have been returned. It is then refunded to you. We DO NOT hold a date for you until the deposit has been received.

Cancellation Policy

If an order is cancelled within 120 days of the wedding, the deposit is forfeited.

Payment

Full payment is due two weeks prior to the date of the wedding.

We accept cash, check and credit/debit cards through PayPal. If you are paying with your credit or debit card by PayPal, there is an additional 3% fee for all transactions. You must confirm the total amount with Embree House Wedding Cakes before using PayPal. Go to the Pay Online page if you want to make a payment.