With a stay at Hotel El Convento in San Juan (San Juan Antiguo), you'll be minutes from Museo del Nino's and San Juan Cathedral. This 4-star hotel is close to Puerta de San Juan and La Fortaleza - Palacio de Santa Catalina.
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With a stay at Condado Vanderbilt Hotel in San Juan (Condado), you'll be minutes from Condado Beach and close to San Juan Cathedral. This 5-star hotel is close to La Fortaleza - Palacio de Santa Catalina and Puerta de San Juan.
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At the end of the day, the service provided by this hotel and its excellent staff is what takes it to the next level. From the moment you arrive, they make sure that everything is taken care of for you and then some, to ensure that you enjoy your leisure time to the maximum.
Room Service, Pool Service, Concierge, in-house restaurants...everything was spectacular.

No beach access

Excellent 10.0

Apr 20 2015
Posted by Anonymous

but without all the extra costs. Free wifi. No BS "pool fees". Great restaurants - in fact 1919 may surpass Il Mulino.
It doesn't have a casino, but the Marriott and Intercontinental are right up the street.

Enjoy excellent amenities, spacious accommodations and a breathtaking oceanfront location in the heart of San Juan, at the Condado Plaza Hilton hotel. Just minutes from the shops, restaurants and vibrant nightlife of Condado Strip and the c...

Everything was so unbelievably great. The staff was awesome, the views were spectacular, the water sports were on point, proximity to the center of old san juan and condado center. extreme value for the money.

Excellent 8.8

Feb 25 2015
Posted by Thomas

The Condado Plaza is a great bargain to escape the Winter blues and the excessive snows of the northeast. The staff is pleasant and helpful. When we first arrived and checked in, the room we were assigned had a defective AC unit and it was a humid swamp. I went to the front desk and explained the problem and was immediately moved to another room with working AC. The front desk staff was polite and personal.

The hotel needs updating. It appears to have had a renovation in many of the public areas and the rooms. Those areas have a boutique hotel vibe, but the carpet in the hallways of the room floors need to be replaced.

Admire ocean and tropical garden views from Caribe Hilton hotel, winner of the 2012 Trip Advisor Certificate of Excellence. Set on a secluded peninsula and boasting 17 acres of lush foliage, this San Juan resort is ideally situated between...

All Staff members we met were friendly and eager to please. The proximity to the beach, restaurants, and Old San Juan makes it an ideal location.

The lobby bathrooms were not always clean or had enough supplies. Pool areas need more attention in reference to being cleaned more often, such as dirty towels and plates and cups of food and beverage.

Service from the staff was excellent. View from our room was fantastic. Room and grounds were kept very clean. Beach was lovely and kept clean. We really enjoyed our stay and would like to return.

A little pricey. Also someone was smoking on their balcony. We could not sit on our balcony one evening because of the smokers. I was told that the hotel policy allows smoking on the balconies as long as their balcony door remains shut. That may be fine to keep smoke out of the room but it doesn't help guests in nearby rooms. Smoking should not be allowed anywhere on the grounds, including balconies.

A stay at Hotel Miramar places you in the heart of San Juan, convenient to Conservatory of Music of Puerto Rico and San Juan Cathedral. This family-friendly hotel is close to La Fortaleza - Palacio de Santa Catalina and Puerta de San Juan.
...

I left a plastic bag with packaged foreign sweets in the regrigerator of my hotel room behind unwittingly and the staff made no attempt of rescuing this bag for me. I called the following day and the fact that it did not occur to the corresponding staff person that the bag might have meant something to its owner, seeing that the products inside were not just local fare, aggravates me. The hotel should have at least a 24 hour policy of holding on to things that any guest leaves behind, no matter how small or insignificant they might seem to them, so that if the guest who left has a chance of reclaiming them, he/she can. In this respect, the hotel disappointed me.

Excellent 8.2

Jun 2 2015
Posted by Anonymous

The price was great. The front desk staff was fantastic!! They chatted with us and called us taxis. Walked a lot in the area, felt safe. Free coffee downstairs. Would stay again.

Not a luxury hotel by any means. If you're a tourist going to old San Juan, consider the cost of taxis to/from.

DoubleTree by Hilton Hotel San Juan - located in the popular Condado area of Puerto Rico's capital city - is a modern full-service hotel offering the wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm Dou...

The Sheraton Old San Juan Hotel & Casino is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. Our hotel is just steps aw...

With a stay at San Juan Beach Hotel in San Juan (Condado), you'll be minutes from Condado Beach and close to San Juan Cathedral. This beach hotel is close to La Fortaleza - Palacio de Santa Catalina and Puerta de San Juan.
Rooms
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the location to the beach and restaurants was nice. Staff was nice but very slow.

The room service never came when we asked for towels and blankets and extra pillows. Hotel needs alot of updating. During check in we waited 30 minutes for our room to be ready bc it wasnt clean in time. The toilet also was leaking. Carpet had stains, it needs alot of updating.

Set on two miles of the best beach in San Juan, this resort hotel in San Juan, Puerto Rico is a tropical escape only 3 miles from the airport. Elegant landscaping, waterfalls overlooking the ocean and a lagoon-style pool provide a stunning...

Had to spend one extra day in PR after vacation elsewhere, and we randomly picked the IH. We were pleasantly surprised. They let us do early check-in 4 hours before the regular time. The room was very comfortable for all 4 of us, and the beds were super comfortable. The facilities were also great, beautiful pools and of course a nice beach. Will be back for a longer stay next time.

Situated in the midst of the Puerto Rico Convention Center District and next to the marina, our hotel is a district centerpiece that is conveniently located just 10 minutes from the international airport and five minutes from historic Old S...

The Hotel Plaza De Armas PR is a delightfully captivating colonial style hotel in the heart of picturesque Old San Juan, a city as rich in history as it is in culture. A completely unique location highlights spectacular views of the Plaza D...

Room was dated, hair in bathroom, toilet clogged, shower head calcified and dirty, twin sized bed and I order to get an additional two size bed you have to pay $25-$50... Last but not least bed bugs, I stayed one night and got out of there.

Location

Okay 6.0

Jul 25 2014
Posted by Daniel

Location in the center of Old San Juan is great.

I did not like that I paid extra for a room with balcony access that didn't have it. The doors were locked with key. When I asked for assistance with the doors the staff acted surprised that they were locked with key and none of them knew where to find them or how to get the doors open. The air conditioning was also set to heater when we arrived to the room. When we mentioned the staff member at the front desk simply said to wait it out for it to cool off. Sorry but if I wanted heat in Puerto Rico I could simple open the balcony doors. Oh never mind those were yet another amenity that was falsely advertised.

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"Est total" is an estimated total which includes our estimate of the taxes and fees which may be charged
by the provider. Please verify the total cost on the provider's site before you
complete your reservation.

"Est total" is an estimated total which includes our estimate of the taxes and fees which may be charged
by the provider. Please verify the total cost on the provider's site before you
complete your reservation.

"Total" includes taxes and fees charged by the provider per room per night.

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Unless noted below, prices include all taxes & fees (which may not appear on provider's booking page but will appear at hotel checkout).

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