Testimonials

Straight-Forward, Pleasant, Very Understanding and Humble

My family and I are involved in an ongoing case with Bill. When I first met Bill I was an emotional wreck – and he soon became my damage control. I drove to his office on a Saturday to meet with him for the first time. He could not have been nicer. I could not believe he would meet with new clients on a Saturday.

He took his time explaining everything to me – he was down to earth. Bill is straight-forward, pleasant, very understanding and humble. I would put him on a pedestal right now. Bill is very hard-working and he has a great team as well. They go above and beyond. I really appreciate everything.

- Donna S.

Call Bill, He Will Help You

When I got hurt, I almost lost everything. Bill Tapella was there for me and helped me put my life together. I drove a truck for a living. Bill always explained my case, told me what was going on and spent the time to make sure I understood my rights. I tell all my family and any friend who ask: CALL BILL, he will help you.

- Brenda M.

I Will Always Be Grateful and Would Recommend You to Anyone

Thank you for all of your hard and honest work. You made this not-so-good experience work out in my favor. I know my case was complicated, but you did not give up. You made me feel comfortable all the way to the end. I will always be grateful and would recommend you to anyone, Attorney Rakers!

- Sharetha N.

Successfully Negotiated the Best Possible Settlement for Me

Being involved in a serious car accident while vacationing in Missouri was a nightmare. But selecting Lindsay Rakers to represent me as an out-of-state client was a great decision. Lindsay always kept me informed, responded promptly to my phone calls and emails, gave me sound legal advice and encouragement as I recovered from my injuries, and successfully negotiated the best possible settlement for me. She is a true professional. I highly recommend Lindsay Rakers.

- Therese S.

We Have the Utmost Respect for Her and for the Firm She Represents

We are pleased that your firm took our case and stayed with us through the course of the negotiations. In particular, we are so grateful for the professional manner in which Lindsay handled herself “under fire.” We have the utmost respect for her and for the firm she represents.

- Ken and Donna S.

My Life Drastically Changed for the Better

I think the world of Bill. He is like family to me. He is a fantastic attorney and was relentless in his pursuit to find the truth. Thanks to Bill, my life drastically changed for the better. I highly recommend Bill Tapella to anyone in need of an honest hardworking attorney that can get the job done and find your closure. Bill walked me through the entire process step by step and took the weight of the world off my shoulders. I can’t say enough….

- Betty “Jane” B.

Bill Tapella Gave Me My Life Back, Literally

Bill Tapella gave me my life back, literally. He was able to assist me with my disability and handled my medical malpractice case with honesty and integrity. It doesn’t replace the loss of a foot but it made the transition in my life easier. It also helped me find my faith. He is honest and upstanding.

- Barb H.

You Will Be the First Attorney I Call

Thank you so much for the efficient, professional and very effective manner you handled my personal injury case. My exposure to legal proceedings has been, fortunately, limited in my lifetime. Should I need assistance in the future, you will be the first attorney I call.

- Former Client

An Outstanding Attorney Who Puts People over Money

Lindsay Rakers is an outstanding attorney who puts people over money. Before taking on our case, she advised that if her services would not be necessary in obtaining the outcome favorable for my family, she would not take a fee.

Finding someone like Lindsay is very rare in today’s society and especially someone practicing law. With her, there will never be a doubt in mind that she has your best interest in mind. I would recommend her to anyone at a crossroad after suffering a personal injury.

- M.B.

Bill Is More Than a Lawyer – He Is a Man Who Cares

Bill was our Lawyer after our daughter died. We were awarded $5.9 million dollars. Bill studied our daughter’s illness and became as knowledgeable as any medical professional. Bill is more than a lawyer – he is a man who cares. We think of him as a friend first and a lawyer second. Bill Tapella really cares.

- Sharon & Greg P.

I Really Appreciated Your Outstanding, Courteous Help

Thank you for providing me your service with my recent uninsured auto accident and for working with gathering information from the other insurance companies. Although my injuries turned out to be soft tissue with no permanent damage, I am truly thankful for your help.

Having your professional assistance with dealing with the other two drivers and their insurance companies really helped take the stress out of this ordeal. I really appreciated your outstanding, courteous help by always being available and your quick response to questions I asked regarding this case. It is very refreshing knowing there are very high caliber lawyers like yourself helping the average person like me.

- Michael J.

She Cared About My Pains and Issues

Lindsay was very professional and understanding to all my issues. I would say if you’re looking for a good attorney that will work for you and get you the very best results, it’s Lindsay. I would hire her again. It’s one thing to hire someone who just cares about winning the case, but she cared about my pains and issues as well. It wasn’t just about money. She always kept me informed with what was happening with my case.

Thanks again Lindsay, may God bless you.

- L. Hudson

Thank You for Never Making Us Feel Stupid When We Did Have Questions

My husband and I would like to thank you and Lindsay and your law firm for everything you all did during our time with you. Thank you for always being willing to go over Hunter’s case with us numerous times, when we were not quite understanding exactly what was going on. Thank you for never making us feel stupid when we did have questions. Even though this was not a situation we wished our son to go through, I think God had a plan to bring you all into our lives to fight hard for him and get the best possible for him. Before all of this occurred we had no idea where to turn to, to get the right help. I think we may have been taken advantage of if it were not for your law firm. I’m sorry to go on, but we just can’t say enough to you all! Thank you also to your office staff, no matter which office I called they were always friendly and always very willing to help us out!! Mr. Friedel if you could please pass along our thank you to everyone involved. Please let Lindsay know we know she took a lot of time and worked very hard for us and we deeply appreciate all she had done! God forbid we should ever need attorneys again, you can bet we will be coming in your direction. I will tell anyone who ever asks if I know anyone good where to go! Thank you so very very much for your hard work and great kindness to our family! Thank you.

- The Perrine Family

Attentive to My Needs and Questions and Phone Calls

When I first met and spoke to my attorney [Alex Heritier], he basically got to the point and explained everything and told me to expect honesty, which made me have confidence in him. My attorney was attentive to my needs and questions and phone calls. He kept me updated on everything in a timely manner. He's an excellent attorney! He is always available for his clients and definitely on top of his job. He takes his job seriously. All the staff I met and spoke to over the phone was nice and answered my questions.

- Former Client

We Strongly Recommend the Tapella & Eberspacher Law Firm

We were kept well informed at up-to-date as well as checking to see how we were getting along.We will and have told friends that we were very satisfied and strongly recommend the Tapella & Eberspacher Law Firm. We really appreciated Bo answering questions and getting back to us when we called. She always made herself available when we stopped by the office.

- Former Client

I Will Tell Everyone About How Helpful Lindsay Was

I was in a horrific auto accident, and I really needed help in being able to pay my medical bills. Lindsay gave me the help I needed and made it possible for me to be able to pay my bills and to be able to heal without added stress. I will tell everyone about how helpful Lindsay was. I was very happy with her as my attorney. She gave me realistic expectations and followed through on everything in a timely manner. She was helpful and attentive. I was very happy with the results that Tapella & Eberspacher was able to obtain for me. Thank you for everything!

- Lana S.

Professional and, Most of All, Concerned and Caring

Alex was very personable and informative with all aspects of my case. He was honest, dependable, professional, and, most of all, concerned and caring.

- Carla

He Always Listened and Helped with Any Questions or Concerns

We had never been involved in this type of situation. Alex came ASAP to the hospital and met with Dan and our family. He always listened and helped with any questions or concerns. He was very kind. We will refer Alex and the Tapella & Eberspacher Law Firm to others. I have already given Alex's name and number to a friend. Everything was done in a timely manner. Dan and I can't say enough for the help and kindness showed.

To hear more from Dan and Carole and learn about their story, view their testimonial video.

- Dan and Carole

Your Work Is Superior and Your Honesty Is Far Above the Norm

Our attorneys have great wisdom and would not give up. They kept going when it wasn't easy. They are very professional and compassionate- rare in a person. I can't tell you how thankful me and Helen are. Bill, Lindsay, and Dawn are awesome people. Thank you for all the hard work. You helped me and Helen through some very hard times. Your work is superior and your honesty is far above the norm.

- Bill and Helen

You’re Not Just Hiring One Lawyer, You’re Hiring the Whole Team

Alex spoke straight from his heart. When you hire an attorney at Tapella and Eberspacher, you’re not just hiring one lawyer, you’re hiring the whole team. All of them have specific fields to give you the best representation possible.

- Marty H.

Flexible, Prompt, Upfront, and Honest

I did not know where to being when my wreck happened. I looked up what I needed to do along with reviews and called for an appointment. I wanted help getting this matter, my wreck, taken care of and Alex helped me every step of the way. Alex was wonderful to work with. He was very flexible with his schedule to accommodate me. He was always prompt getting back to me and answering all my questions. He was great to work with. Flexible, prompt, upfront, and honest.

- Malea P.

More Than 100% Satisfied

Angel 's freakin awesome. Will most definitely refer this firm to everybody in need. This firm and all the attorneys and assistants is not your typical law firm. They are every day "down to earth" people. Very compassionate and caring. Everyone there is extremely knowledgeable on every aspect. Everything is always done in a timely manner and very professionally, aggressive when need be. I was always kept well informed on everything- often! I met with Bill at the first meeting and he was very compassionate and very informative. My first impression was, I was extremely pleased! Bill directed me to an awesome attorney- Angel. I was more than 100% satisfied with Angel and her assistant. Angel is always on top of things and extremely knowledgable. Angel if very dedicated, was always available to me and an all around awesome person! I can't say enough about the firm. Very awesome people to know at a very hard time in our life. The Tapella & Eberspacher Law Firm is #1 in me and the family's book. Thank you all! Special thanks to Angel for all her hard work and compassion!

- Barry H.

Went out of His Way to Treat Me as a Person, Not Just Another Case Number

I just wanted the case settled and over because it had been dragging on for so long. Alex actually returned phone calls and listened to me. He also kept me updated on my case and made progress. If friends or family needed an attorney I'd give them his name. He did a great job and went out of his way to treat me as a person, not just another case number. If I would've had Alex as an attorney from the start of this case, I believe I'd still have my home and everything we've lost. Thank you, Alex and everyone involved here.

- Jeana M.

Everyone I Talked with Was Helpful

She did an awesome job. She did what she said she would do, and made my wife and I comfortable with the whole process. Everyone I talked with was helpful in any way that they could be. Angel and Richelle did an awesome job. They were a God-send.

- Josh S.

I Appreciated the Representation Dan Provided

Communication and subject knowledge with work comp were my first concerns. Response by email and phone was always timely. Communication was excellent throughout the process. Dan was patient and helped manage expectations. I appreciated the representation Dan provided.

- Phillip K.

Very Professional Handling of My Case

I had received a settlement offer regarding a personal injury and did not know how to proceed. Alex negotiated a settlement offer of my claim without having to litigate it, which was what I wanted to accomplish. Very professional handling of my case. Easy to communicate with, together with his support staff. I was very impressed by the ease with which my case was handled.

- Linda W.

A Strong Emotional Support

When I came to my first appointment with Alex, my main concern was getting to the bottom of what happened in the accident that caused my husband's death. Alex was a strong emotional support. He was very attentive to our needs and concerns.

- Megan B.

I Really Appreciate the Prompt Reply and Each, Hassle-Free Process

I would highly recommend this firm to any friend or family member who may have suffered any kind of injury. Dawn and Lindsay took good care of my case. Thank you for being so detailed and responding to my random emails. I really appreciate the prompt reply and each, hassle-free process! I never once had to drive to see my lawyer or stress about anything.

- Joshua G.

Professional and yet down to Earth and Easy to Talk To

Alex was so available! My health and loss of property were my main concerns. He kindly answered any and all of the many questions I had related to my case as it evolved. He did a great job and was super professional and yet down to earth and easy to talk to. Alex took good care of my situation. Thank you, Alex!

- Amy H.

This Is a Great Law Firm to Work With

My attorney was great. She is very professional and well mannered. She always answered my questions. My main concern was if my attorney was going to go MIA in the process of the settlement. Lindsay handled all communication between the insurance company, my medical provider, and always kept me in the loop about what was going on during the process. This is a great law firm to work with.

- Jana W.

Your Attitude and Concern Were Sincere and True

Mr. Heritier, I found you and your law firm very reputable. Your attitude and concern were sincere and true. You looked out for my needs. If I have any further needs of an attorney, I will most definitely use you and your law firm again. Tapella & Eberspacher Law Firm is number one with me. I would most definitely recommend you to anyone that is looking for a reputable law firm and a shark for your client's needs.

- Barbara B.

Lindsay Took The Weight Off Of My Shoulders

My main concern was getting my bills paid by the insurance. The other driver had no insurance and my insurance was stalling and refusing to pay. Lindsay Rakers took care of the problem at hand! All of the bills were paid and it took a huge weight off of my shoulders. Lindsay was very thorough and she got me the best possible outcome.

- Cassandra

Angel And Alex Always Thought Of Me First

Angel and Alex always kept me informed of what was happening and if I needed to do anything else. They were kind, concerned, kept me up to date, and always thought of me first. I have only good thoughts of T&E's care and concern and always looked out for my best interests.

- Nancy

My Attorney Did An Outstanding Job On My Case!

I was very please by the professionalism and customer service received from my attorney Lindsay Rakers. After my fall, I was devastated by the extent of my ankle injury. The injury negatively affected my everyday life. The attorney handled every aspect of my case so I could focus on getting better. I was highly satisfied by the outcome of my case.

- Ricky R.

Lindsay Was Extremely Helpful

Lindsay was extremely helpful. She did so much work on my case and spent so much time on it. I truly appreciate all the time and effort she and all her associates took on my case. Thank you once again for all you did.

- Meghan

The Right Attorney can make a Difference

Unwavering Dedication

We will fight for a just outcome & won’t give up in the face of difficult or unexpected challenges.

A Record of Proven Results

Over our hundred years of combined legal experience, we have recovered millions of dollars for injured clients.

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