Michael Lamczyk

started a topic
about 3 years ago

Cosmetic Issues with VIPRE Server 7.0.3.12

Just a few cosmetic issues I wanted to report within the VIPRE Server console:

1. Remote computers status does not change when no longer checking in via the cloud service. I have a few remote workstations that check in with the server periodically using the roaming agent service. They still show as "Protected" and sometimes "Updating Defs" for days at a time when they are offline.

2. Windows 8.1 still reports as Windows 8

3. Last Scan and Last Contact information is displayed with UTC time information when exported using the right click "Print/Email/Export" option. It would be nice to display that information in local time as shown in the actual console display.

John Watson

said
about 3 years ago

Thank you for the post.

Regarding the agent status there is no concept of not communicating status for Roaming Agents. This is something that we need to improve on if any agent is Roaming and just stops communicating it stays in the last none status that it had sent to the console till a new call is made to the roaming service. I'll log this with our developers to try and get it fixed as soon as possible.

As for 2 and 3 we are aware of those issues and they are being worked on. I do believe I have a case with your of the UTC time issue. I will contact you when I've confirmed that issue is fixed.