ALL ABOUT MANAGING USERS

You can add many users at one go, or individually. Here is a step-by-step guide you may follow:

ADD MULTIPLE USERS AT ONCE

Go to Group Management > Create a Group (Skip this step if grouping users are not important)

Go to User Management > Select "Import" and download Excel file

Upload Excel file once you have included your users

Lastly, enrol your new users/group into tasks or collections from the Task page.

​ADD USERS INDIVIDUALLY

Go to User Management > Add New User

Decide if you would like the user to receive their login credentials via SMS or Email

​REMOVE MULTIPLE USERS AT ONCETo remove many users at once, you can go to User Management and "Filter by Group".Select all and delete!

What happens after that? Deleted users will no longer be able to log in.

GROUPING USERS

Question: I already imported my users, but now I need to add/adjust their grouping3 Step Guide:1. Go to Group Management2. Select Edit/Add New Group3. Select "Assign Users"Here, you can easily add/remove multiple users.

Question: What are Group Permissions about? (View Tab, Add New, Edit, Delete)?If this group is using the front-end for learning purposes only. No rights should be assigned. If this group is using the back-end system you are on, you can set their permissions:1. View Tab - They can only VIEW (no call-to-action buttons)2. Add New - They can ADD new tasks, tags, etc.3. Edit - They can EDIT existing materials.4. Delete - They can DELETE existing materials.

notifying first time users

Once you add users, they will receive either a (1) Text Message or (2) Email, depending on how you choose to notify them.

Yes, your users will automatically receive a push notification 24 hours before the due date you set.Why 24 hours? Microlearning on mobile shouldn't take that long to get done!

Where to set due date?You will find this option at when you enrol users into a task.All Tasks > Enrol Selected Users

alerting EMPLOYEES for new tasks

There are several ways you can communicate to your users:

1. Enrol User To TasksIf you enrol users directly into the task, they will receive a notification.​

2. BroadcastThis is a one-way push notification they will receive on their phones. Great for formal announcement, urgent matters.

3. Main Collection BannerAdd the tasks in and publish the main banner to your Learners. Good for non-urgent matters, awareness when they log in to the app.

4. Group chatCreate a group chat and inform relevant users. Good for smaller group and if you wish to discuss or take questions (two-way communication).

SUSPENDing or DELETing USERS

Delete will permanently remove the user from Pocket SEED. Print screens of the user's record if necessary!

Suspend will temporarily deny the user from entering Pocket SEED. Upon activation, all user data will still be in tact. Suspend does not remove that user as a headcount.

ALL ABOUT CONTENT CREATION

ADDING A TASK

​ Go to Tasks > Add New Task > Try Adding Content!

PRO TIPS:Prerequisites to this subtask – This allows you to “lock” the second subtask onwards to structure sequential learning.Percentage to pass (%) – If Learners did not pass this subtask, they can’t unlock the next.

Try adding a Quiz.Once done, Press Save (Yellow Button) to save your subtask, before you move on to the next subtask.Press Save (Green Button) at the top when you are done with the entire task > Go to All Tasks.Here, you will see that your task has been created on the back-end.

Quiz on Pocket SEED

ASSIGN TASK TO USER

Now, we shall assign the task to users.

DO:

“All Tasks” page

Select “Enroll Selected User”

“Add Tasks” and “Add Users”

Save (Check your device for the new task!)

You can add multiple tasks to multiple users on this page.

PRO TIPS:Setting due dates. If you set a due date, users will be automatically reminded by Pocket SEED 24 hours before due date, if they have not completed.After the due date, they can still do the tasks, but you will be able to track their actual submission date.

USEFUL TOOLS FOR CONTENT CREATION

DISCLAIMER: These following sites may facilitate you in content creation out of goodwill and are not a property of Retail Asia Academy Pte. Ltd. Retail Asia Academy Pte. Ltd shall not be liable for any misuse, losses or compatibility issues by users on these external sites.

YOUTUBE DOWNLOADERS (mp4 or wmv format):Download youtube videos to your desktop. 480p resolution is good enough for phones. Please cite videos used or seek permission from its original creators to avoid any infringement of rights.1. Keep Vid2. Y2Mate

BASIC VIDEO EDITORS1. ClipchampClipchamp is a free service that doesn't require you to upload your video to its website. The files stay on your computer unless you opt for one of the company's integrated options. Services include:

Flipping or mirroring the video

Trimming unwanted parts from the video

Rotating files clockwise or counterclockwise

Cropping out unwanted sections of the video

Color, brightness, and saturation adjustments

Unlimited file size

2. WeVideoWeVideo is an easy-to-use cloud-based video editor. You control everything in your video including motion effects, scene transitions and green screen. Sophisticated features include still photo animation, clip transformation, and voice over. You can add custom branding and free music tracks from WeVideo's library of copyright-free music.

3. Online Video CutterOnline Video Cutter is available online and with a Chrome extension. Upload your files to the website (up to 500MB) or store clips on Google Drive or another online storage service. Use Online Video Cutter to remove unwanted footage, rotate it if needed and crop the video. The interface is easy to understand and use, and the service is free.

INTERACTIVE CONTENT TOOLSOne of the easiest authoring tools, H5P and EdPuzzle allows you to create hotspots, audio flipcards, tap to answer questions etc. These are excellent for creating interactives to engage your users, however, scores are not captured and it is best used for just driving across learning point(s).1. H5P2. EdPuzzle​

ALL ABOUT SYSTEM SECURITY

​IS MY INFORMATION SAFE ON POCKET SEED?

Pocket SEED follows best practices for platform security. We employ the following protocols to keep your data safe:

If you do not have a corporate email, not to worry! Go ahead and login with your personal email or mobile number. From your profile page, you can hide your personal information so that you will not be receiving random messages from other users to your personal accounts!

Retail Asia Academy will only use your contact information where necessary (e.g. Forget password or other agenda related to your use of Pocket SEED). We respect the privacy of all our users. You may read more about our Privacy Policy here.

MISCELLANEOUS

how do i mirror my phone to my desktop for presentation?

DISCLAIMER: These following sites may facilitate you in content creation out of goodwill and are not a property of Retail Asia Academy Pte. Ltd. Retail Asia Academy Pte. Ltd shall not be liable for any misuse, losses or compatibility issues by users on these external sites.

Here are some useful third party softwares that you can use to project your devices onto your desktop for presentation, depending on what devices you use:

1. Android To Any DesktopAirdroid - Here is a guide on how to use Airdroid; you will need your cable for connecting the first time.