According to a press release sent out from the tour, full refunds for tickets are available. Tickets bought on Ticketmaster will be refunded on the card from which they were purchased within the next three to seven business days automatically.

Tickets purchased through CMAC or through the Blue Cross Arena box offices will be refunded if the customer goes to the box office with the purchased tickets. Individuals are encouraged to check the times of the box offices before going.

Lynn Freida, community affairs specialist for CMAC, was unable to comment on whether this would affect the venue's goal to reach 100,000 attendees. She was also unable to say how many people were expected to attend the show that would have taken place on Aug. 16.

According to Syracuse.com, Weir was unable to play last month at a venue in Las Vegas for unknown reasons. He also could not finish his performance with his other band, Furthur, in April due to a shoulder injury.

Weir was a founding member of the Grateful Dead. He now tours with his band Ratdog and Furthur, a band that he formed with Phil Lesh, Dead bassist.

The CMAC and Blue Cross Arena box offices are open Monday through Friday from 11 a.m. to 3 p.m. They are also open on Saturday from 10 a.m. to 2 p.m.