For residents

Nacro Homes Agency is a social lettings agency established by Nacro as part of its Housing and Wellbeing services.

We offer our residents quality housing with rent and tenure suited to their circumstances and a personalised system of support and coaching to help them maintain their tenancies and prepare for a planned move into fully independent accommodation.

This service is suitable for those people who require low level support. In some circumstances where higher levels of support are required, support may be provided by other agencies.

Properties offered are usually self-contained one-bedroom or studio flats for single people or two/three bed houses for families with children. Residents can stay for a period of 6 months to 2 years. We will support residents to move to fully independent housing in a planned, positive way.

In return we expect residents to pay rent on time, provide details to make a successful housing benefit claim, look after their home, report repairs and keep to the terms of the licence or tenancy agreement.

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