Sometimes an outpouring of anger can reveal itself as a kind of profound love. I know it sounds strange but that’s been my conclusion after moderating your comments across Lenovo’s Facebook, Twitter, Google+ and YouTube pages over the past couple months. The source of the angst (as many of you know) is the recent design change to Lenovo’s famous, award-winning, ergonomically-renowned ThinkPad laptop keyboard. Nearly every negative comment I’ve read has been delivered with a sense of ferocious loyalty, a sense of love. You’re mad because you care. I respect that.
Here are two samples of what we've heard from you guys:
“Lenovo, have you lost your minds? Why did you do this? Did you do any research or testing or was this a whim? Have you messed up the classic ThinkPad typing experience?”
“What I'd like to hear is some real arguments about why this has been done. Such a well-established keyboard should not be changed for no good reason or just to change something!”
But wait, isn't this the same keyboard that Notebook Review called “fantastic” and The Verge said “makes a world of difference, improving on a historically splendid design?” (Perhaps the most apt quote came from Slashgear: “ThinkPad fans, put away your scythes and pitchforks: the legendary key travel appears to be unblemished, and the signature trackpoint ‘nub’ is still present.”)
...
Read More