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Terms of Use

Please read carefully the following terms of use (“Terms”) for the youmustcreate.com website (“Site”) provided by YMC Ltd trading as YMC You Must Create (“we/us”). You can print off these Terms, or store them in your computer, for future reference.

1. Privacy Policy

Any personal data which you may provide us through the Site is subject to our Privacy Policy.

2. Use of the Site

(a) You may access the Site solely for your own personal use. You must not use any content of the Site for any commercial or illegal purpose.

(b) By submitting any material to us (‘Material’) you acknowledge that we may copy, modify, distribute or create a derivative work from the Material in any manner that we shall determine. You will indemnify us if any third party takes action against us in relation to the Material.

(c) We reserve the right to charge you to access certain information on the Site. We will inform you where a charge will be incurred by you for accessing certain services or information.

(d) You must not cause any nuisance, annoyance or inconvenience to us, our customers or our users of the Site.

(e) You must not submit any Material which is defamatory, offensive, menacing or obscene to the Site or which in our Judgment may cause nuisance, annoyance, damage or offence, inconvenience to us or any other person or which is illegal. We may remove such material from the site at any time without notice to, or consent by, you.

(f) We reserve the right to suspend the Site at any time for operational, regulatory, legal or other reasons. We may terminate your use of the Site with immediate effect if you breach any of these Terms.

3. Dealings with Third Parties

(a) The Site may provide links to other web sites or resources, and promotions of advertisers and merchants. As we have no control over such sites and third party resources, you acknowledge that we are not responsible for the availability of such external sites or third party resources, do not endorse and are not liable for any content, advertising, products, services or other materials on or available from such sites or third party resources.

(b) Any dealings by you with any third party on or through the Site shall be solely between you and that third party and we shall not be responsible for any loss or damage that may arise from any such dealings, nor shall we be deemed to be acting as an agent for you in any such dealings.

4. Intellectual Property Rights

(a) The Site and its content are protected by intellectual property rights, including copyright and trade marks, as detailed in our Intellectual Property Notice. YMC reserves its rights in respect of this.

(b) Except as expressly authorised by us or relevant third parties, you agree not to copy, download, adapt, alter, modify, rent, lease, loan, sell, distribute or create derivative works of any content of the Site, in whole or in part.

5. Disclaimers

(a) Your use of the Site is at your sole risk. The Site is provided on an “as is” and “as available” basis and we do not guarantee that the Site will be suitable for your purposes or requirements. If your PC does not support relevant technology including encryption, you may not be able to use certain services or access certain information on the Site.

(b) The Site is accessed via the World Wide Web which is independent of us. Your use of the World Wide Web is solely at your own risk and subject to all applicable national and international laws and regulations. We shall have no responsibility for all information or service obtained by you on the World Wide Web.

(c) The content of the Site has been compiled from a variety of sources and is subject to change without notice.

6. General Information

(a) These Terms constitute the entire agreement between you and us.

(b) Any failure by us to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision.

(c) These Terms and the relationship between you and us shall be governed by the laws of England and the English courts shall have non-exclusive jurisdiction over any dispute.

(d) We reserve the right to vary the Terms from time to time, such variations becoming effective immediately upon posting to the Site and by continuing to use it, you will be deemed to accept any such variations.

7. Our details

The principal place of business is at 11 Poland Street, London W1F 8QA and the registered office is 20-22 Bedford Row, London WC1R 4JS.

YMC Ltd is registered in the UK. Company number: 3118702

UK VAT Reg No: GB 245 7210 74

Contact detail for YMC customer service is +44 (0)20 3432 4247.

Terms of Sale

All orders that you place on the Website will be subject to acceptance in accordance with the following terms of sale (“Terms”) for the youmustcreate.com website (“Site”) provided by YMC Ltd trading as YMC You Must Create (“we/us”). You can print off these Terms, or store them in your computer, for future reference. Please read them carefully.

1. Conditions of Sale

In order to create a contract between you and us, please follow the simple on screen instructions taking you through the process of placing an order on the website. To place an order for the products select “Go to Checkout”, “Confirm Order details” page, “Confirm my Order”. In doing this you offer to buy the Goods at the prices indicated as well as any applicable delivery charges.

We will send an automated order acknowledgement email to you, listing the products you have ordered. Please note that this email is merely an acknowledgement of your order and not an acceptance or confirmation of your order by You Must Create.

The acceptance of your order and the completion of the contract between you and us will take place on dispatch of the products unless we have notified you that we have not accept your order or you have cancelled it. Once we have accepted your order it becomes binding, subject to your rights of cancellation. Non-acceptance of an order by us will occur if: we identify a pricing or product description error; the ordered product is out of stock or unavailable; or if we are unable to obtain authorisation for your payment.

2. Pricing and Availability

We reserve the right to withdraw any products from this Website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this Website whether or not that product has been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

The product price, as displayed, is inclusive of UK VAT at the appropriate rate.

3. Customs

If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information.

4. Cancellations

You have the right to cancel your order at any time before you receive the products you ordered, by contacting Customer Services on +44 (0)20 3432 4247. If these Products have already been assigned or dispatched when you contact us, you may return them within 7 days of receipt of delivery to receive a full refund.

5. Returns and Exchanges

If you are in any way unhappy with your goods you may send them back for an exchange or a full refund to:

YMC Website
23 Hanbury Street
London
E1 6QR
United Kingdom

Items you need to return for refund or exchange will be accepted within our 14 day returns period. We ask that you return the goods unused, with all the original tags intact.

We request that you please complete and enclose the Returns Form supplied with your delivery.

Items returned outside that period will only be refunded if the return has been authorised by our customer service team. Please note that your statutory rights are not affected.

Please note that we are not responsible for return postage unless in exceptional circumstance that an item is faulty, has been mis-described or your order delivered is incorrect. When you return goods, please retain proof of posting from your shipper with a parcel tracking number. Without this we cannot be responsible for any items that fail to reach us.

We aim to process all returns within 48 hours of reaching us and will email or write to confirm when this has been done. Sometimes the limitations of the banking system mean that the refund may a further few days to show up on your card statement.

6. General Information

(a) These Terms constitute the entire agreement between you and us.

(b) Any failure by us to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision.

(c) These Terms and the relationship between you and us shall be governed by the laws of England and the English courts shall have non-exclusive jurisdiction over any dispute.

7. Our details

The principal place of business is at 11 Poland Street, London W1F 8QA and the registered office is 20-22 Bedford Row, London, WC1R 4JS.

YMC Ltd is registered in the UK. Company number: 3118702

UK VAT Reg No: GB 245 7210 74

Contact detail for YMC customer service is +44 (0)20 3432 4247

Our Intellectual Property

YMC, You Must Create and YMC You Must Create are owned names. Logos contained in this site are trademarks and or registered trademarks of You Must Create. Other names on this site may be trademarks or registered trademarks of their respective owners.

Copyright in the design, text and graphics contained in the website is held by YMC Ltd., trading as YMC You Must Create. The use of the photographs on the website is under license to YMC You Must Create, copyright for these photographs remains with the individual photographers.