Community Builder, Content Strategist and Writer

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Speaking

Speaking

From main stage talks, panels and workshops to interactive webinars, podcasts and live Google Hangouts on Air, I have extensive experience both on stage and behind the scenes.

I’m available to speak on a variety of community strategy and management topics including:

Measuring your online community

Social Media and Forum moderation

Recruiting and onboarding new members to your online community

“Jessica’s presentation hits on a key truth about customer service communities that many companies are unaware of or actively ignoring. This should be recommended viewing for anyone with a customer service community.” – Evan Hamilton, CMX’s Head of Community