bitch calls here and so in a nice nasty way can i speak with so and so ,whats this regaurding ? plz have so and so call me at and so on i really dont like this jenny lady and i will see were she at in clearwater and slap fire out that bitch ,she really needs to be carefull how she try to handle people
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I received a call from this company with a very fast speaking ill-mannered woman. Why on earth does ANY collection department think being rude will make you pay? All I wanted to do is hang up on her. I couldn?t understand her and was not even able to finish asking a question at that point I just preceded to ask for a manager. I have no problem paying but I need to know what I?m paying.
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IMPOSSIBLE to even talk with these folks. ""Jenny"" won't even let you get a word in edge wise and is so busy overrunning you when you try to talk that she doesn't even hear what you are telling her and then tries to tell you that you said things that you didn't! If she'd been listening in the first place, she would have known what I said ... If they record their calls like it says they can, she can go back and see what I said ... that is, if she can hear me over HERSELF! She must like hearing herself talk. I mean, I know these folks are trying to do a job, but come on! I am not a deadbeat who doesn't pay my bills. My bills were from an accident where an 18 year old pulled out in front of me and my boyfriend on our motorcycle. I DID NOT asked to be hit by another driver. And yes, I did receive treatment. ""Jenny"" just kept telling me over and over how the doctors want their payment for services they gave to me. I kept telling her they are going to get it from State Farm! It's not like the bill isn't going to get paid, so GET OFF MY BACK ABOUT IT!!!!!!!!!!!!!!!
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I MAY ACTUALLY OWE THIS DEBT. IT IS FOR DOCTORS WHO SUPPOSEDLY SAW ME DURING A HOSPITAL STAY-BUT I KNOW NOTHING ABOUT THEM. i WANT DETAILS AND HAVE BEEN WILLING TO WORK OUT A SOLUTION, BUT AFTER THE ABUSIVE, FOUL CALL FROM A MS. BANKS, I WILL SEE THAT THIS COMPANY AND THE DOCTORS ARE NEVER PAID. IF THEY ARE ABUSIVE TO ME--HOW MANY OTHER PEOPLE IN DIRE STRAIGHTS ARE THEY ABUSING? DOCTORS SHOULD BE AWARE OF THE FOUL NASTY CALLERS AND TACTICS THAT THIS COMPANY EMPLOYS.
Cons: VERY MEAN SPIRITED CALLS
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This company relies on strong arm tactics and rude behavior and was unwilling to even consider that they could be wrong about the issue. I have never been called by a collection agency before but I hope never to be called by them again.
Cons: Just not appropriate business practices
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this company is incredibly unprofessional, unhelpful, and generally rude. it is so frustrating trying to deal with a company like this. their customer sevice is substandard to say the least. they dont have the proper documentation to demand payment on a minimal copay amount of 25.00 even though i have the cancelled check proving i paid my copay on the date of service. when i asked a question the representative just sat silent. how can an intelligent person deal with a company like this? they have caused me a great deal of grief. i'm caring for a quadriplegic family member that is on hospice and now i have to deal with this? tsk tsk..
Pros: none!
Cons: rude, doestn have the proper documentation relating to a supposed debt
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Medical Business Consultants recently sent me a bill for radiology services as the previous reviewer received. They said they'd been calling my ex-wife for 6 months about an x-ray for one of our children from a year before they called me. Of course I had no idea who they were, calling my cell phone. I asked for a copy of the bill they were collecting on so I could follow up with my insurance company, just like the previous reviewer. They said they could send only one copy, but I never got it. However I did get more phone calls and a letter threatening to ruin my credit as well. How they can send a letter, but not proof of a bill is ludicrous. They've offered to fax one but when your access to a fax is only at your work with 100 other people it sounds more like third party disclosure than fair debt collecting- considering the HIPAA laws as they are you'd think they'd try to avoid that and just mail me a copy. I also asked for it via email, but they claim THAT's not secure. Give me a break with the strong-arm tactics!!
Pros: Persistent
Cons: Illegally persistent
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I rec'd a collection notification on a emergency room bill with these people. All other bills from this date had already been paid but their representative stated they were collecting for a company that was already being paid. On further investigation, I found that this was a different bill for the radiologist.
Cons: Violates every aspect of the FDCA known to man
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