thank you for sharing your approach with the Forum Community. Please make sure your device has not ran out of storage space before trying any other fix for the issue. Our dev team pushed a fix to the live servers last week, that should take care of the issue. We will continue to investigate further to make sure we take care of any potential crash causes and prevent them from reaching the Commanders on the Live Servers.

we are aware that some Commanders are still experiencing issues. Please follow these steps and let us know if they helped you:

- Try to delete as many messages from your Inbox as possible to deal with performance issues or crashes
- In your Inbox, try to “Mark all as read” in case you can’t find your rewards in the Inbox. This should reclaim the rewards.

As of today I have the same problem:
1. When trying to delete around 100 messages from Inbox the game freezes for several tents of seconds;
2. Few times it crashed;
3. During deletion attempt there is noticeable high disk activity (60-150 MBps during freeze time for 40+ seconds);

I am using Windows 10. There is no issue with disk free space.

I can not imagine what kind of "futuristic technology" is required to delete few hundreds Bytes from the persistent storage device (aka HDD or SSD)?
This should be routine operation since DOS (1981.).
Is this a game or "SSD killer APP"?

Here you have some screenshots attached with disk utilization during Inbox messages deletion.
I also noticed that it takes around 15 seconds to delete every second Inbox message. So one is deleted immediately and next one is deleted with freeze of about 15 sec and so on. Very strange...

thanks for getting in touch. As previously announced, our development team fixed the Inbox issue. A client update will be required before it can take effect and resolve the problem across all platforms (iOS, Android & Windows). While we cannot give an exact date for the client update, we would like to assure you that it is going to be soon.

This issue is not fixed..you can’t delete mail at all it crashes the game every time..how about you actually do something to fix it instead of just saying that you did it..it’s very obvious that you haven’t. It’s not a hard fix any high school coder could do it..now go do some work and fix the problem..hopefully it won’t take as long as it took you to do the last worthless update