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This motel is just north of Somerset, and was very convenient for our stay. It gets practically no road noise, there was a nearby train that we heard several times. It was very clean and comfortable. It offers a free hot breakfast, better than many hotels in its price range.

Trying to find this hotel during the day is hard enough, but even more difficult after dark. Why not a better sign, lit, and closer to the road?
The sign is not the only problem with this hotel. The rooms are dimly-lit--and seem damp or musty--maybe due to the pool on the first floor. The carpeting is fillthy; my clean...

Our room has a distinct mildew or moldy odor upon walking in the door each time. I tried Fabreze but it didn't help. Large crowd for breakfast on Sunday and they couldn't keep up. We left and got breakfast on the road. Pool/hot tub appeared closed though we saw no signs. Nor were we told it was closed. Will probably...

I booked 2 nights and will cancel the 2nd night because the toom is terrible
The room is so damp and musky that the wallpaper is coming loose.
I mentioned it to the desk clerk and she said "They are all lkie that after a rain"
She gave mr a bottle of air freahner to spray. Terrible service ,
I...

Booked a room from on-line site (which indicated the Hampton was full for the night) and won't do that again! Room stunk, bathroom was clean but towel shelf is falling off the wall. Bed was very uncomfortable and if you tend to prefer quiet while you sleep then you ought to forget about using the air conditioner because it is...

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Helpful?

Thank Jmarie61

corbinkyHIE, Management Company at Country Inn & Suites By Carlson, Somerset, responded to this review

Jmarie61,
Thank you for taking the time to write a review. Please accept our apologies and please be assured that we are working on renovating the property and any other problems the hotel may have. We want to thank you for bringing this to our attention so that we can address these problems and correct them immediately.
Sincerely,
Country Inn...

This place has been neglected. On the surface it looks like a nice place until you really start looking at it.
Our room has trash under the pull out couch and behind the night stand. The couch has a broken leg on back of the couch. The carpet is tattered. The wall paper is bubbled. The tub doesn't drain well...

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Helpful?

Thank scottbD9332BE

corbinkyHIE, Management Company at Country Inn & Suites By Carlson, Somerset, responded to this review

Thank you for the review. I want to apologize for the hotel not being what it should be, but we are currently in the beginning phase of renovations. Unfortunately, the process does take some time but we hope that once they are completed over the next year and half we hope that you will come back and see the difference....

Enjoyed my stay thoroughly at Country Inn and Suites. The sweet lady I think her name was Velma was very helpful at check in. She was a delight and I would adopt her as my grandmother if I could.
The king room that I had was very comfortable and clean. Breakfast was very good and all the items were well...

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Helpful?

Thank tenntravelguy

corbinkyHIE, Management Company at Country Inn & Suites By Carlson, Somerset, responded to this review

Thank you so much for your review! All of us love Velma as well...she is the best! Thank you for all of the wonderful comments that you left and we hope to see you again soon!
Sincerely,
Country Inn & Suites
Somerset, KY

We weren't informed before check in that the pool and hot tub was down. Checked in hoping it would be back in operation the next morning. No luck. Pool and hot tub down for 2 days. Important to have the chance to swim. Quality of County Inn and Suites going downhill a bit. No eggs or yogurt on buffet. Almost...

Thank you for your review. We apologize that you were not told of the pool and hot tub being out of order. We understand how important this is for our guests to enjoy as well as relax.
We have also addressed the issue of no eggs or yogurt on the buffet and will work diligently to ensure these items are...

Additional Information about Country Inn & Suites By Carlson, Somerset

Address: 515 N Highway 27, Somerset, KY 42503-1539

Region:United States > Kentucky > Somerset

Price Range:
$125 - $178 (Based on Average Rates for a Standard Room)

Hotel Class:2.5 star — Country Inn & Suites By Carlson, Somerset 2.5*

Number of rooms: 52

Reservation Options:

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Also Known As:

Country Inn Somerset

Somerset Country Inn

Hotel Style:

#5 Business Hotel in Somerset

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