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Please help! Can't figure out how to restore files from backup

jonni_sue2007

Posted 26 April 2010 - 02:56 PM

jonni_sue2007

New Member

Member

4 posts

I just bought windows 7 and I backed up all of my files using Norton 360 on a 8GB cruzer flash drive. I downloaded and installed windows 7 last night and when I downloaded Norton 360 again this morning and tried to restore the files it won't recongize any backed up data on my flash drive. But I know that they are there because when I open up the flash drive through computer there are files there that were backed up. I can't figure out how to restore all of these files onto my laptop after installing windows 7. Can anyone help me?? Will greatly appreciate it

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123Runner

Posted 26 April 2010 - 03:14 PM

What kind of files are they? data, pictures, programs?What is the extension on the files?Did you copy and paste them to the drive?Are they zipped files?Are they an image file?

You state you tried to "restore" so I would believe that you did a "backup" of the files.What was the previous OS?The specifications for Norton 360 from Cnet Downloads state for Vista and XP only(not windows 7)Norton 360

jonni_sue2007

Posted 26 April 2010 - 04:02 PM

jonni_sue2007

New Member

Topic Starter

Member

4 posts

The files are pictures, music, financial files, office documents, internet favorites, and other file types. The previous operating system I had was Vista. I am not recieving any type of errors, may computer just won't let me restore or transfer the files any way. Is there a way I can go back to windows vista and my files still be there and just try to back everything up again?