Our Exclusive Quality & Value Guarantee

Natural Habitat Adventures has committed to you that our trips are of the
highest quality at the best value, and we back that up with our exclusive
Quality & Value Guarantee. An African safari should be a positive, deeply
meaningful experience that remains with you for a lifetime. Whether you
select an immersion in high luxury or a more modestly appointed
adventure, the quality of your safari program must be outstanding, and
the price paid should reflect that value.

1) The Best African Safari at the Best Price

If you book an African safari with Natural Habitat Adventures, and on the off
chance you find a trip that matches our itinerary and inclusions at a better
price, even after you’ve booked with us, we will gladly refund the
difference. Just notify us prior to booking or within 30 days after your
initial booking that you have found a U.S.-based company offering the same
itinerary over similar dates at a better rate, and we'll match it.

2) Africa Safari Satisfaction Guarantee

Natural Habitat Adventures guarantees that your safari in Africa will meet
the lofty expectations we set, or we will gladly give you a credit toward a
future trip! We're so confident our Africa tours offer a life-enhancing
experience that we stand behind their quality with what we believe is the
best guarantee in the Africa travel industry. This satisfaction guarantee
can apply to an entire trip or to a portion of a trip. For example, should
you find that the safari camp accommodations do not match the standards we
promised in our materials but the rest of the trip was great, we will apply
that accommodation portion of your safari cost to a future trip. Some items
cannot easily be quantified, so, on the off chance you are dissatisfied
with an element that does not have a straight dollar value, we'll work with
you to come up with a credit amount. Our Operations department will make
final decisions on compensation values. The important thing to remember
about our guarantee is that the trip must meet expectations set in our
materials, not unreasonable expectations that do not match the promises
we've made. And, of course, we can’t control nature or natural
circumstances such as weather and wildlife movements, which sometimes
deviate from expected patterns. But when it comes to the inclusions,
activities and accommodations we have arranged, we'll deliver—we guarantee
it!

You'll see that we've made some pretty bold promises, so the standards we've
set are already very high.

Learn More

Since 2003, the world's leading environmental conservation organization
has partnered with Natural Habitat Adventures because of our
long-standing commitment to conservation and the high quality of our
adventures. Natural Habitat Adventures is a proud supporter of World
Wildlife Fund. NHA has provided more than $4 million to WWF and will
continue to give 1 percent of gross sales plus $100,000 annually through
2023 in support of WWF’s mission.