Book Airport Transfers

Pre-book your airport transfer around the globe

We
have partnered with Conxxe to
bring you an airport transfer service across our worldwide network.

Available
across all cabins including economy class, whether you are with family
or on
business, you can
opt for an arrival pick up or airport drop off at a price you can afford. You
can even earn Etihad Guest Miles with your journey.

How to contact Conxxe for your existing transfer reservation

How to contact Conxxe for your existing transfer reservation

FAQs

FAQs

1. What
can I expect after making an Airport Transfer reservation?
Once
you've completed your airport transfer reservation, you
will receive a confirmation directly from Conxxe. Conxxe will
make the appropriate transfer arrangements according to the information you provided
while making your booking.

2. How
do I find my transfer?
The
driver will be waiting for you in Arrivals Meeting point at the airport,
holding a paging board with the name provided. The exact meeting point will be specified within
your confirmation voucher from Conxxe. You
should
also expect to receive a call, text message and/or email to reconfirm your
pick-up details.

3. How
do you use my scheduled airline arrival time to calculate my pick-up
time?
When
you confirm your airport transfer, Conxxe will track your flight in
“real time”. So that whether your plane is on time, early or late, they are
aware of your flight status and will meet you based on your actual arrival
time.

4. I’m
travelling with infants and/or children. Can I still use the Airport Transfer
service?
Yes.
All infants (0-2yrs) and children (3-11yrs) must be included in the reservation to
ensure the appropriate vehicle and space is provided.
Both local and national laws regarding the use of child seats for infants and
children vary from country to country. However, Conxxe is able to guarantee pre-booked child
seats in the majority of destinations, and this option is available as part of
the airport transfer reservation process.
If this option does not show in the reservation process, or you have a specific
request, please contact Conxxe using the contact
details above.

5. What
happens if I need to change or cancel my airport transfer?
Cancellations
can be made until the day of your transfer. Changes
need to be
made a
minimum of three days prior to travel.
Please contact
Conxxe using the contact
details above.

6. Who
do I contact if I need to make a special request?
All questions
on your airport transfer
must be communicated directly with Conxxe 24 hours a day, seven days a week on the contact
details above.

7. What
happens if
my
flight schedule changes or the flight is
cancelled?
All airport
transfers are fully managed by Conxxe. If
you have any questions about your airport transfer reservation, please contact them directly using the contact details above.

8. I am an Etihad Guest member.
Will I earn Etihad Guest Miles on my airport transfers with Conxxe?Yes, you will earn three Etihad
Guest Miles per $1 USD on all airport
transfer bookings through Etihad.com. You will also be able to redeem your miles towards your airport transfer journeys later this year using our Etihad Guest Reward shop.