How to Use UC SHIP

In the Davis Area

UPDATED: March 18th, 2020

For UC SHIP covered students, contact the Student Health and Wellness Center, or Counseling Services at North Hall.

When you need care:

Medical: Acute visits are given priority. We are not scheduling routine visits in any department. Schedule a telephone visit through the Health-e-Messsaging portal to initiate care.

Counseling Services: To access Counseling Services at North Hall and all locations, call (530) 752-0871. In person crisis support at North Hall is available M-F 9am-4:30pm. Telephone visits are offered for all other visits.

Outside the Davis Area (Includes distance learning online)

Telephone appointments are available with providers at SHCS for both medical and mental health care. Students can contact the appointment desk at (530) 752-2300 to schedule an appointment

All services obtained outside of SHCS require a referral from an SHCS provider, with the exceptions of emergency room or urgent care services, LiveHealth Online, pediatric dental or vision services for members under age 19, or services of a pediatrician, obstetrician, or gynecologist.

Services Outside the United States

When traveling abroad, you will likely have to use a non-network provider and pay out-of-pocket for care, then file a claim with Anthem Blue Cross for reimbursement. UC SHIP covers most out-of-network care at 60 percent of Usual and Customary charges. (Emergency services are covered at 100 percent of billed charges after satisfying your $150 ER copay.) Any remaining balance above the allowed percentage of usual and customary charges is the member's responsibility.

To find a BCBS Global Core provider, visit the Blue Cross Blue Shield Global Core website, and enter "XDP" as your alpha prefix. You can also call BCBS Global Core Customer Service at 1.800.810.BLUE (2583), or collect at 1.804.673.1177 if you are unable to find a suitable provider.

Did You Know?

All services at the Student Health and Wellness Center and with Counseling Services at North Hall are covered in full for students enrolled in UC SHIP, with the exceptions of pharmacy and optometry services.

Dental and Vision Services

Students are not required to obtain a referral for either dental or vision services.

UC SHIP enrolled students can simply call and make an appointment with any PPO contracted provider with Delta Dental, or any Anthem Blue Cross vision provider for services.

Dedicated to a Healthy Student Body

The mission of Student Health and Counseling Services is to enhance the physical and mental health of students in order to help them achieve academic success, personal development and lifelong wellness by providing an integrated program of quality, accessible, cost sensitive and confidential healthcare services, tailored to their unique and diverse needs and to assist the University community, through consultation and education, to develop a healthy campus environment consistent with UC Davis "Principles of Community".