Q: Is there car parking available?

There will be one allocated car park space free for you to park for every booking.

Q: Is all linen provided?

All apartments are self contained with all linen and bath towels provided service for 7 days and above stay free of charge.

Q: How often are the rooms serviced?

Because all units are self-serviced apartments, we do not service the unit daily. If your booking is 7 days or more, there will be a free service to change over for linens and towels and a quick clean in between your stay.

Q: Is the pool heated?

The pool is not heated, but we do have a heated spa.

Q: Can we smoke on the balcony?

No, as Sanctuary Lake Apartments now is a SMOKE-FREE complex. This means it includes all private balconies in the unit.

To look after our children and community, please DO NOT SMOKE in the complex. It will be much appreciated!

Q: So where can we smoke?

As long as it outside the complex, at the front, the side gate, or at the back. However, we will recommend you to carry a container to keep the cigarette butts. Don't be a tosser.