Microsoft account activity policy

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Taikoma: Microsoft account

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Published:July 01, 2019 Effective:August 30, 2019

This Microsoft account activity policy describes whenMicrosoftmay close your accountdue to account inactivity. You may choose to close your Microsoft account at any time on theMicrosoft account management websiteand Microsoft may close your accountfor other reasons aspermitted under theMicrosoft Services Agreement (“MSA”).

Microsoft account activity policy:UndertheMSA, you must use your Microsoft account to keep it “active.” Microsoft reserves the right to close all “inactive” Microsoft accounts. Please see section (4)(a)(iv)(2) of the MSA for the consequences of a closed Microsoft account. Except as provided below, you must signin toyour Microsoft account at least once in atwo-yearperiod to keep your account active. If you don’t signin during this time, Microsoft will consider your account to be inactive.

Exceptions:The activities beloware exceptions thatwillresult in Microsoftextendingyour account’sactivestatus,even if you have nototherwisesignedin to your Microsoft account within a two-year period.

Purchases.If you have used your Microsoft account to purchase, or to redeem or access a purchase of, acurrentMicrosoft product or service, your Microsoft account will remain activeandMicrosoft will not close your account due to inactivity. Note, this does not apply togift cards,certifications or subscription-based purchases or services.

Subscriptions.Your Microsoft account will continue to remain active for so long as you have an active Microsoft subscription associated with your Microsoft account. Following the expiration or termination of the subscription, you must signin toyour Microsoft account at least once in a two-year period to keep your account active.

Publishing to the Microsoft Store.If you have used your Microsoft account topublish applications or games (including game DLCs) to the Microsoft Store or toregister for a Microsoft Partner Centeraccount,your Microsoft account will remain activeand Microsoft will not close your account due to inactivity.

Certifications.If you earn a certification from Microsoftusing your Microsoft account, your Microsoft account will remain activeand Microsoft will not close your account due to inactivity.

Account Balance.Your Microsoft account will continue to remainactive for so long as you have an unspent balance in your Microsoft account (e.g. from a Microsoft gift card or a credit from Microsoft). If you live in a jurisdiction where gift cards are considered “unclaimed property,” Microsoft will, pursuant to local law, escheat the unspent balance associated with your Microsoft gift card.

Accounts Payable.YourMicrosoft account willcontinue toremain active for so long as there is an amount owed to you by Microsoft associated with your Microsoft account (e.g. amounts due to youfromMicrosoft Payment Central).

Family Accounts.If you have an inactive Microsoft account that has granted consent for an active Microsoft account belonging to a minor, Microsoft will not close your Microsoft account due to your inactivity. Your inactive Microsoft account will be kept open by Microsoft until the minor’s account(i) is deemed inactive and closed by Microsoft, (ii) is closed by you, or (iii) transitions into a standard Microsoft account when the minor reaches the requisite age of majority in their region.

Legal Requirementsor as otherwise provided by Microsoft.Notwithstanding the foregoing, Microsoft reserves the right tomaintainyour accountstatus asactive,ornotto close an inactive account,as required by applicable law or regulation, or as otherwise provided by Microsoftto you.

Your Current Activity Status:You may always review the activity status of your Microsoft account by navigating to theMicrosoft account management website. Your activity status will show you how frequently you need to sign in to your account to prevent your account from being deemed inactive. Please note that it may take up to thirty (30) days for any recent purchases or other account activity to be reflected in your activity status.