ITIL® Practitioner

A globally recognised qualification, ITIL® Practitioner is the next level of ITIL® for those who have a thorough understanding of the basics of the ITIL® methodologies following their ITIL® Foundation exam. Although our ITIL® Foundation courses explain the fundamentals and basics of ITIL® and enable delegates to understand them, the courses do not go as far as teaching the delegates how to apply these skills to various different situations in the workplace. However, The ITIL® Practitioner course provides this element of ITIL® training to its delegates.

Taking the ITIL® Practitioner exam teaches delegates more about the ITIL® certification and how to apply the basics to several different scenarios, does not replace any ITIL® qualification which candidates already have.

The course lasts for two days and during these days, candidates will be taught a wide range of skills on the first day. On the second day, delegates will take their ITIL® Practitioner exam, a 2 hours and 15 minutes (135 minutes) long exam, to enable them to gain their ITIL® Practitioner qualification and certificate.

As a result of this, candidates will have learnt everything that they need to know about ITIL® after taking their ITIL® Practitioner exam with Datrix.

Course Introduction

A globally recognised qualification, ITIL® Practitioner is the next level of ITIL® for those who have a thorough understanding of the basics of the ITIL® methodologies following their ITIL® Foundation exam. Although our ITIL® Foundation courses explain the fundamentals and basics of ITIL® and enable delegates to understand them, the courses do not go as far as teaching the delegates how to apply these skills to various different situations in the workplace. However, The ITIL® Practitioner course provides this element of ITIL® training to its delegates.

Taking the ITIL® Practitioner exam teaches delegates more about the ITIL® certification and how to apply the basics to several different scenarios, does not replace any ITIL® qualification which candidates already have.

The course lasts for two days and during these days, candidates will be taught a wide range of skills on the first day. On the second day, delegates will take their ITIL® Practitioner exam, a 2 hours and 15 minutes (135 minutes) long exam, to enable them to gain their ITIL® Practitioner qualification and certificate.

As a result of this, candidates will have learnt everything that they need to know about ITIL® after taking their ITIL® Practitioner exam with Datrix.

What's Included

Find out what's included in the training programme.

Course Manual

Exam(s) included

Certificate

Refreshments

Instructor

Course Content

The examination is an open book exam. This means that delegates will be able to look at the ITIL® Practitioner Guidance publication in the duration of your exam. It will feature a range of multiple choice questions, together adding up to 40 questions and therefore 40 marks.

The questions in the paper will be based on different scenarios which could typically occur in different kinds of workplaces. The exam focuses on the practical elements of implementing CSI (Continual Service Improvement) and the ITSM (IT Service Management) approach.

To pass this exam, delegates must obtain at least 28 marks out of 40 or 70%.

The Practitioner exam is to be completed at a mutually convenient date (please see the below details for further information).

Online Exam:

We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.

The benefits of Online Exams are:

Rather than having to be out of the office for a paper exam, once you have received your exam voucher you can arrange directly with the accrediting body for a time that suits you

It allows you to complete all revision activities at your own pace to help you prepare for your exam to maximise your passing potential

Official ITIL® Practitioner Exam - £380.00

90 Days Access

Tutor Support

Certificate upon completion

Course Price : £545

Add-ons Price : 0

Sub-total£545

Upon purchase you will receive a password via the email you used to purchase the course.

You will then be able to login to our online learning platform with your email and password.

You will have access to the platform for 90 days from the date of purchase.

GET IN TOUCH

The information you provide shall be processed by Datrix Learning Services Limited – a professional training organisation. Your data shall be used by a member of staff to contact you regarding your enquiry.

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* * All course bookings are subject to availability, the website is updated periodically due to the dynamic nature of our business. Course availability can only be confirmed when you have received a course confirmation email containing your joining instructions and once payment has been authorised and collected.

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The information you provide shall be processed by Datrix Learning Services Limited – a professional training organisation. Your data shall be used by a member of staff to contact you regarding your enquiry.