Well I contacted Audiovox, and they said no deal, and charged me $75.00 to replace a .15 cent pin. Moral of the story is this. I dragged my feet during the warranty period because I did not want to be without the phone. They would not even discount the repair. So UTS StarCom/Audiovox or what ever they want to call themselves, has received the last phone purchase and request for service from me. I will now travel in the direction of LG when the next "new every two" Verizon contract comes due in October 2006.