Central Services Transactions

An abutters list is used when the departments of Zoning, Planning, Conservation, or liquor licensing of the Town need to notify residents of impending changes of property in the area. For further clarification, contact the appropriate department.

Ambulance Payments

Billing and payment collection for ambulance bills is done through the Treasurer/Collector's Office.

Cemetery Plots

Cemetery plots at the South Amherst Cemetery are selected at the Department of Public Works. They are sold only in 2-grave lots. Payment for the plot is made at the Central Service Counter. A deed is given to the purchaser upon payment.

Direct Debit

By enrolling in this program, the Town will collect your bills directly from your checking or savings account in the amount due on the day due. The enrollment avoids all interest and late fees. Bill types available to enroll and pay by direct debit are Real Estate tax, Water/Sewer bills, and Auto Excise tax. Return this form to the Treasurer/Collector with your signature to enroll.

Dog Licenses

All dogs over 6 months of age must be licensed with the Town. Dog licenses run from April 1 - March 31 of each year. The cost is $15 or $5, depending if your dog is spayed or neutered. Proof of spaying / neutering is required the first time, and a valid rabies certification is needed each year (a rabies tag is not sufficient proof). For further questions, contact the Town Clerk.

Firearms (Gun) Permit

Applications for firearms are made at the Police Department. Payment is made at the Central Services Counter. Once payment is made, the receipt is taken to the Police and an appointment is set up for the permit.

Payments for parking tickets are made at the Treasurer/Collector's Office. All tickets must be paid within 21 days or a $15 late fee is added. If your ticket remains unpaid, your license and/or registration may be marked for non-renewal with the Registry of Motor Vehicles. If you feel you have been unfairly issued a parking ticket, you may appeal with a Parking Ticket Appeal Form. Appeals in person may be made the first Friday of each month at 9:00 am at Town Hall.

Refuse bills for disposal of trash at the landfill are generated by the Department of Public Works. Bills are due and payable within 30 days. If your bill is unpaid for more than 3 months, you will be shut off at the transfer station. For additional information, contact the Collector's Office.

Street Lists

Street lists are generated by the Town Clerk using current census information. The cost is $20 and you must provide your name and address.

Violations - Keg, Noise, Tobacco, Dog License, and Animal Welfare

Keg and noise violations are issued by the Police. Tobacco violations are issued by the Health Department. Animal welfare violations are issued by the Animal Welfare Officer.

Voter Registration

For questions regarding voter registration, contact the Town Clerk.

Water / Sewer Bills

Water service is based on the actual metered usage and the sewer charge is based on water usage. Each customer can expect to be billed approximately every 3 months. The meters are read and maintained by the Water Division of the Department of Public Works and all billing is done through the Collector. Water and Sewer Rate History

About Amherst

The Town of Amherst, located in the lovely Pioneer Valley of Western Massachusetts, is a diverse, inclusive community offering numerous educational and cultural opportunities.

Host to Amherst College, Hampshire College, and the University of Massachusetts at Amherst, the Town enjoys a tradition of open, professional, and high level of government services, quality education, support for open space and agriculture, and respect for its history.