"Scanning Device Storage"

I just loaded the 10.3.1 OS last night. Everything was fine until I went into my pictures, videos, and music areas. At the top it says, "Scanning Device Storage". None of my stuff shows up. I have it all saved to my SD Card. Nothing has changed all day. When I go to File Manager, it shows that everything is there and I can even click in it and see/play it. I took out the card and put it in my computer, and all of the data is there.

Not sure if the problem is the SD card or there's a bug in the OS. Please help.

Some people have had this issue. They suggested to put the card into the computer, move everything over, then format the card in the phone and move it all back. I never go that route because i have so much on my card, but i haven't had to worry for the last few OSes.

Give it some time... remove the card, put it again, restart the phone. After restarting, don't peek into your camera and files as first action... open an app/browser and spend some minutes, to be sure your phone works and ended rebooting.
Start the camera and make some photos.
Then check out the photos in the picture gallery. After some minutes, can be 20 min, all photos should show up again.

I'm having a 32gb card which is 90% full with 24k pics and whenever I make large changes on the card (from pc in mass storage) and then connect back, it shows Scanning storage in the gallery, this also happens when I run an autoloader and then it reads the card for the first time.

well in my case I just let it finish scanning storage, once the scanning is done it shows all my updated media.
Have patience bro, and let it scan.

I'm having a 32gb card which is 90% full with 24k pics and whenever I make large changes on the card (from pc in mass storage) and then connect back, it shows Scanning storage in the gallery, this also happens when I run an autoloader and then it reads the card for the first time.

well in my case I just let it finish scanning storage, once the scanning is done it shows all my updated media.
Have patience bro, and let it scan.

I'll just have to do that (have patience) . I've tried everything else.

I ended up reloading the OS and restoring everything manually (Backup Pro, eic). I was told that trying to restore the Settings via BlackBerry Link could result in the very problem that I had. Restoring it manually fixed everything.

Could not format a SanDisk Extreme Plus 64GB using my Z30. Have tried rebooting with and without the card. It seems to me that the phones format does not work with the card. It is not recognized as being in the phone after formatting with the phone. Used my windows laptop to format, used the settings that came up - exFat and 128, and the card could be used in my phone.

Could not format a SanDisk Extreme Plus 64GB using my Z30. Have tried rebooting with and without the card. It seems to me that the phones format does not work with the card. It is not recognized as being in the phone after formatting with the phone. Used my windows laptop to format, used the settings that came up - exFat and 128, and the card could be used in my phone.

Posted via CB10

Hmm I'm having this issue with my. SanDisk Extreme 32Gb. I will try the reformat in the pc as opposed to doing it in my phone. The phone does a quick format but nothing saves to it and only the file manager can semi read it

Ok I think my sdcard is running ok now. I'm not too sure what did it.
I did a hard reset and just carried on downloading my apps with snap. I thought doing this would give it enough time to search through my card. Whilst I was doing this I decided to run Max Mobile Security anti virus app and the quick scan found 4 viruses!! WTF! I couldn't read the whole location as it was long and I couldn't see other than it looked like they were on my media card. It said something like android.aoi
Anyway as I say my issue seems to have fixed itself but I will report back if it hasn't.

Some people have had this issue. They suggested to put the card into the computer, move everything over, then format the card in the phone and move it all back. I never go that route because i have so much on my card, but i haven't had to worry for the last few OSes.

I also had the same problem , after upgrading to 10.3.2.2474. I just removed my SD card, inserted back into the phone and restarted the Phone, and whoo it works. Thou I gave some time to that scanning process about 15 - 20 mins till the time i finished my cigarette.