These release notes provide information for Firmware Release 9.3(1)SR1. This release only applies to the Cisco Unified IP Phone 6901 and Cisco Unified IP Phone 6911. You might need to notify your users about some of the information provided in this document.

Cisco Unified Communications Manager Documentation

See the Cisco Unified Communications Manager Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following documentation URL:

Features Available with Latest Cisco Unified Communications Manager Device Pack

The following features require the installation of a Cisco Unified Communications Manager device pack containing the Cisco IP Phone configuration files. The device pack installs the firmware and the configuration files needed to enable the features. These features can be configured and may be turned off by default. After being turned on, these features may also have attributes or settings that can be configured. See the sections below for more details.

For information on the availability of Cisco Unified Communications Manager Device Packs, see:

Configurable Maximum Number of Calls and Busy Trigger

The Configurable Maximum Number of Calls and Busy Trigger feature adds the ability for the administrator to set the Maximum Number of Calls (MNC) and the Busy Trigger (BT). The MNC can be set to 1 or 2. The BT must be less than or equal to the MNC.

The MNC and BT are configured in the Directory Number Configuration section of Device > Phone in Cisco Unified Communications Manager Administration.

Where to Find More Information

Web Access Disabled by Default

The Web Access Disabled by Default feature enhances security by disabling access to all web services, such as HTTP, by default. To allow users to access web services, the administrator enables web services using the Web Access Enabled field.

Disabled by default, this feature can be locally controlled by the phone when the phone is unregistered with the Cisco Unified Communications Manager. After the phone is registered, the phone uses the Web Access parameter in the Cisco Unified Communications Manager to control access to web services.

Install Latest Cisco Unified Communications Manager Release

Before using the Cisco Unified IP Phone with
Cisco Unified Communications Manager, your Cisco Unified Communications Manager servers must be running a version of the
server software that supports the phones. All Cisco Unified Communications Manager servers in the cluster must support the
phones. For information about the minimum Cisco Unified Communications Manager software version that the phone requires,
see the introductory sections of these release notes.

Choose your Cisco Unified Communications Manager Express version from the Select a File to Download section.

Install Firmware Release on Cisco Unified Communications Manager

Before using the Cisco Unified IP Phone Firmware Release 9.3(1)SR1 with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

Select one of the following firmware files, click the Download Now or Add to cart button, and follow the prompts:

The files for the Cisco Unified IP Phone 6900 Series are:

For Cisco Unified IP Phone 6901 and 6911

cmterm-6901_6911-sccp.9-3-1-SR1-3.cop.sgn

cmterm-6901_6911-sip.9-3-1-SR1-3.cop.sgn

Note

If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.

Step 6

Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:

cmterm-6901_6911-sccp.9-3-1-SR1-3-readme.html

cmterm-6901_6911-sip.9-3-1-SR1-3-readme.html

Step 7

Follow the instructions in the readme file to install the firmware.

Install Firmware Zip Files

If a Cisco Unified Communications Manager is not available to load the installer program, the following .zip files are available to load the firmware.

Firmware upgrades over the WLAN interface may take longer than upgrades using a wired connection. Upgrade times over the WLAN interface may take more than an hour, depending on the quality and bandwidth of the wireless connection.

Manually copy the unzipped files to the directory on the TFTP server. See Cisco Unified Communications Operating System Administration Guide for information about how to manually copy the firmware files to the server.

Limitations and Restrictions

Phone Limitation During SVI Change

Cisco IP Phones use a Switch Virtual Interface (SVI) to manage VLANs. If the SVI changes and the phones require new IP addresses, some phones require a reboot so that the new IP address is used. The following phones must be rebooted in this condition:

Cisco Unified IP Phone 6901

Cisco Unified IP Phone 6911

Cisco Unified IP Phone 6921

Cisco Unified IP Phone 6941

Cisco Unified IP Phone 6945

Cisco Unified IP Phone 6961

Cisco Unified IP Phone 8941

Cisco Unified IP Phone 8945

Cisco Unified IP Phone 8961

Cisco Unified IP Phone 9951

Cisco Unified IP Phone 9971

Unified
Communications Manager Endpoints Locale Installer

By default, Cisco
IP Phones are set up for the English (United States) locale. To use the Cisco
IP phones in other locales, you must install the locale-specific version of the
Unified Communications Manager Endpoints Locale Installer on every Cisco
Unified Communications Manager server in the cluster. The Locale Installer
installs the latest translated text for the phone user interface and
country-specific phone tones on your system so that they are available for the
Cisco IP Phones.

To look for
information about a specific problem, enter the bug ID number in the Search for
field, then press
Enter.

Open Caveats

The following table lists severity 1, 2, and 3 defects that are open for the Cisco Unified IP Phones 6900 Series for Firmware Release 9.3(1).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Access Cisco Bug Search.

Resolved Caveats

The following table lists severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Phones 6900 Series for Firmware Release 9.3(1)SR1.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, the table reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in Access Cisco Bug Search.

Cisco IP Phone
Firmware Support Policy

Documentation, Service Requests, and Additional Information

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

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