I purchased YouTube Red some months back and have paid through autopsy each month. Last...

GetHuman1462087's customer service issue with YouTube from November 2018

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The issue in GetHuman1462087's own words

I purchased YouTube Red some months back and have paid through autopsy each month. Last month and this month my subscryno linger is recognizing me as a paid premium YouTube acct holder. Each time I try to download some music it tells me I have to be a premium member. I have tried everything I can but nothing has worked. I have asked for help several times and my request goes without acknowledgement. I don’t want to control pay for something I cannot use or get help fixing.

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