Privacy Policy

Introduction to our Privacy Policy

We’ve updated our Privacy policy to reflect recent changes in data protection laws that are effective from 25 May 2018.

We are under a legal obligation to let you know what personal information we collect about you, what we use it for and on what basis. We always need a good reason and we also have to explain to you your rights in relation to that information. You have the right to know what information we hold about you and to have a copy of it, and you can ask us to change or sometimes delete it.

The reasons we collect information are set out in this privacy policy and we believe that it is very important for our customers to trust us with their information. We want you to be confident that we will keep it secure and use it both lawfully and ethically, respecting your privacy.

We generally rely on three of the six general conditions under GDPR for lawfully processing data.

Firstly, if we want to collect and use your information for our business purposes, we will ask for your consent and, if we do, that permission will always be indicated by a positive action from you. You are also free to withdraw your permission at any time.

Secondly, we may come to the view that the data processing falls within our ‘legitimate interests’ to use the information in a particular way without your permission. However, when we do this, we must tell you as you may have a right to object and if you object specifically to us sending you marketing material we must then stop.

Thirdly if you have ordered a product or service from us, we are entitled to process your information so that we can provide that product and service to you and meet our contractual obligations to you.

This is all set out in detail in this policy, which focuses more on those items that we think are likely to be of most interest to you. As well as covering processing for business purposes, we give you information on circumstances in which we may have to, or can choose to, share your information.

This privacy policy is here to help you understand what information we collect, why we collect it, as well as your data protection and privacy rights.

This policy applies to the Plastique websites, as well as the websites of our, subsidiaries, and business units.

Websites covered

This Privacy policy covers the information practices, including how the company collects, uses, shares and secures the personal information you provide, of websites that link to this Privacy policy (collectively referred to as “Plastique’s websites” or “the company’s websites”).

Plastique’s websites may contain links to other websites. Information practices of those sites are governed by their privacy statements. We encourage you to review the privacy statements of other websites to understand their information practices.

Information collected

When expressing an interest in obtaining information about our products and services Plastique will require you to provide us with personal contact information (such as name, company name, address, phone number, and email address).

When visitors apply for a job with the company, we may also require you to submit additional personal information as well as a resume or curriculum vitae.

Required Contact Information, Invoicing Information, Applicant Information, Optional Information and any other information you submit to Plastique are referred to collectively as “data.”

As you navigate the company’s websites, Plastique may also collect information through commonly used information gathering tools, such as cookies and web beacons. This Web Site Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on our websites (such as the web pages viewed and the links clicked).

Use of information collected

We use data about Plastique customers and website visitors to perform services requested. For example, if you fill out a “Contact Plastique” web form, we will use the information provided to contact you about your request.

The company may also use data about customers and visitors for marketing purposes. For example, the company may use information you provide to contact you to further discuss your interest in specific products and services and to send you information regarding the company.

Plastique uses Web Site Navigational Information to operate and improve the company’s websites. The company may also use Web Site Navigational Information alone or in combination with data about customers and data about attendees to provide personalized information about the company.

Plastique uses commonly used information gathering tools, such as cookies and web beacons, to collect information as you navigate the company’s websites. We use these cookies or similar technologies to analyse trends, administer websites, track users’ movements around our websites and gather general information about our user base as a whole.

Cookies

When you visit one of Plastique’s websites, our servers send a cookie to your computer or device. Standing alone, cookies do not personally identify you; they merely recognize your web browser. Unless you choose to identify yourself to Plastique, either by responding to a promotional offer, or filling out a web form (such as a “Contact Plastique” web form) or have previously identified yourself to Plastique, you remain anonymous to us.

Web Beacons

Plastique uses web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the company’s websites and interaction with emails from the company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website tied to the Web beacon, and a description of a website tied to the web beacon. For example, Plastique may place web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s websites. Plastique uses Web beacons to operate and improve the Company’s websites, services and email communications.

Log Files, IP Addresses, URLs and Other Data

As is true of most websites, we gather certain information automatically to analyse trends in the aggregate and administer our websites. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), device and application identification numbers, your location, your browser type, your Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage. This information is used to analyse overall trends, to help us improve our websites and services, and to track and aggregate non personal information.

Sharing of information

Plastique does not share any of your personal data with other companies or services providers that are not part of the Technical Packaging Group of ESCO Technologies. We may share data about website visitors, customers and with affiliated Group companies so that they can provide services on our behalf. These companies are authorised to use your personal information only as necessary to provide the requested services to you and us. Unless described in this Privacy Statement, Plastique does not share, sell, rent, or trade any information with third parties for their promotional purposes.

International transfer of information collected

The Company primarily stores data in the United Kingdom, Poland and the United States of America . To facilitate Plastique’s global operations, the company may transfer and access such information from around the world, including from other countries in which the company has operations. A list of the company’s global offices is available here. This Privacy Policy shall apply even if Plastique transfers data to other countries.

Communications preferences

Every marketing email from Plastique contains instructions on how to opt out of receiving further marketing emails from us. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” or “update your preferences” link located at the bottom of our marketing emails. You can update email subscription preferences or unsubscribe at any time by emailing us at UKDataController@plastique.eu.

Correcting and updating your information

Plastique may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our websites or services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for Plastique to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.

Your Rights

You may exercise the following rights in relation to your personal data:

• The right to be informed. This privacy notice gives you transparency on how Plastique processes and handles your personal data. If you have any questions, please do not hesitate to contact us.

• The right of access. You are allowed anytime and free of charge to access your personal data so that you are aware of and can verify the lawfulness of the processing. Information will be provided without delay and at the latest within one month of receipt.

• The right to rectification. You are entitled to have personal data rectified if it is inaccurate or incomplete.

• The right to erasure or to be forgotten. You can request the deletion or removal of your personal data where there is no compelling reason for its continued processing.

• The right to restrict processing. You have the right to suppress processing of personal data.

• The right to data portability. This allows you to obtain and reuse your personal data for your own purposes across different services.

• The right to objection. You have the right to object to a) processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority, b) direct marketing and c) processing for purposes of scientific/historical research and statistics.

• Rights in relation to automated decision making and profiling.

Subject Access Requests

If an individual, whose personal data is held by the company, requests information as below, this is called a subject access request. The individual can;

• Ask what information the company holds about them and why.

• Ask how to gain access to it.

• Be informed how to keep it up to date.

• Be informed how the company is meeting its data protection obligations

There shall be no charge for providing a copy of the information requested, however, the company may charge an administrative cost if further copies of the same information are requested. Information requested shall be provided within reasonable time and at least within one month of the request. Where the request is complex, the company may extend by a further two months and this can be done by informing the individual within one month of receipt along with an explanation of the reason for extension.

The data controller will always verify the identity of anyone making a subject access request before handing over any information.

Contact Us

We are responsible for monitoring compliance with relevant legislation in relation to the protection of personal data. You can exercise your rights at any time and get further information regarding this and our general privacy policy by contacting us in the following ways: