A mother on an American Airlines flight claims a ceiling panel and a full tank of oxygen fell on her 1-year-old son when they landed in Dallas.

Jennifer Zanone, of Denver, posted a picture on Facebook of the panel hanging above an empty seat on Saturday. She flew with her son from an unidentified airport in Hong Kong to DFW International Airport.

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"Extremely disappointed today with our American Airlines flight AA126 from Hong Kong to Dallas. Upon landing, an entire ceiling panel, including a tank full of oxygen, fell on my one year old son's head, who was sitting on my lap in seat 35L," Zanone wrote in the post. "We were directed to wait for a gate agent to document the incident but no one met us at the gate. We stood there waiting for an agent and our stroller until the captain himself walked off the flight and apologized to us."

Zanone said she went to customer service after leaving the gate area to report the incident. She said that no progress was made after trying for an hour and a half.

"While the apologies were appreciated, documentation of the incident would have been preferred as a piece of the plane fell directly on my child’s head and that is not ok. Fly American Airlines with extreme caution," Zanone wrote.

In a statement, American Airlines officials told the Dallas Morning News, "American's primary concern is for the Zanone family and their young child. Customers trust us to take care of them and we take that responsibility seriously."

American Airlines officials told the Morning News that medical assistance was offered to Zanone, but she declined it. The newspaper reported that the plane was repaired.