Canyon-PureCycling

Canyon was founded in 1985 as Radsport Arnold and renamed as Canyon Bicycles GmbH in 2001. Since 1996, bikes have been sold under the new Canyon name. The manufacturer from Koblenz handles development, assembly and direct sale of road bikes, mountain bikes and triathlon bikes as well as accessories and clothing. Canyon employs its own engineers, composites experts, designers and quality managers to ensure in-house quality management of the highest level. In recent years the brand has been elected several times the most sought-after mountain bike and racing brand throughout German-speaking countries. Canyon has many awards to its name, including the German Design Award.

Hey Pinkbike!
We’re excited to see the positive way in which many of you have reacted to the news that, after the excellent review of the Sender CF by Paul Aston, the frame was ultimately damaged. We were surprised to get the news about the frame from the ‘Good Month or Bad Month’ post and immediately brought the bike back to Koblenz to run some tests and find out exactly what happened. We can already say that the issue is not the result of a production problem - the Sender CF is an extremely safe bike and we guarantee its quality.
Canyon finishes and tests bikes at the highest level. As a rule, all of our bikes are developed and tested to withstand and exceed all industry standard tests and regulations. Right now, our developers and quality management staff are completing a total analysis of the frame with help from our in-house CT Scanner, an array of test machines and a total disassembly of the bike in order to find the cause of the mark on the downtube. As this is the first damage of its kind among over 1,000 Senders sold, we cannot rely on past experience to determine the cause.
We will keep you all and the Pinkbike editors informed as to further developments!
The Canyon Crew