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Transcript of Library Strategic Planning

Will receive community input for collection developmentWill partner with community resources and businesses One example is the "Customer Access Initiative"Here is how the community will be involved!ChattanoogaChattanoogaTorontoLibrary Strategic PlansEnvironment & Environmental ScansPlannersMission StatementsVision StatementsValue StatementsGoals and ObjectivesAssessment MeasuresBudgetChattanooga vs TorontoEnvironmental ScansResearch "focused on societal trends, usage patterns, and City of Toronto strategies"

Toronto Customer AccessResponsive Collections – Customer Driven Collection DevelopmentTechnology & Digital StrategyTransformation – Staff, Political, Branding, Community EngagementFrom 2016 through 2019 our focus is on expanding access, increasing opportunity and building connections.Green = On Track or CompleteYellow = In ProgressRed = At a standstillSpace/ AccessTransformation Innovative CollectionsTechnologyOutreachStrategic Partnership DevelopmentProgramsChattanooga's values place an emphasis on being able to affectdifferent facets of their community.

Chattanooga Environment and Community 2010Toronto Environment and Community 2012People of the planning processPeople of the planning processBoard members and others with multiple layers of expertiseProfessional Facilitator and change management consultant- ChairPoliticians from representative city districtsFinancial experts, accountant, representative from TPL fund-raising organizationBusiness people with leadership, management and area expertise AttorneysMember with Education and Arts expertisePublishing consultantTechnology and cyber-security expertsMembers with Marketing expertise

Population density: 11,620 people/square mileDemographicsEthnicity: 50% visible minorities51% foreign-born45% have a native language not English or French1 in 5 Canadians lives in the Greater Toronto areaIntown Toronto population tripled from 2006 to 2011

LibrariesMain reference library100 neighborhood branch libraries2 bookmobilesCity/County Tax revenue fundedBudget fluctuates with tax increase/decreaseMission statement:"Toronto Public Library provides free and equitable access to services that meet the changing needs of Torontians. The library preserves and promotes universal access to a broad range of human knowledge, experience, information ,and ideas in a welcoming and supportive environment." Toronto places a focus on eight core values:Toronto's vision is to be recognized as the world leading library by...informing and inspiring Toronto and its communitiesresilientknowledgeableconnectedsuccessful& Library Director and staff

Board members and others with multiple layers of expertiseProminent local business leader- ChairFinancial experts, accountant, analyst, philanthropist, and a liason to the CPL fund-raising organizationBusiness people with leadership, financial and management expertiseMembers with technological expertiseAttorney

Toronto's GoalToronto's MeasurementsChattanooga's Goals Chattanooga & "Strategic Initiatives" to be:What is the Chattanooga Public Library's mission statement?Focus on "getting from here to there" Assessment of goals and stakeholder inputEnvisioning future goals “With a foundation of trust, impartiality, and community engagement as guiding values, the Chattanooga Public Library’s vision is to be the community catalyst for access to knowledge, stories, connection, curiosity, learning, inspiration, dreaming, thinking, and creating that results in a more vibrant community.” Chattanooga's Vision:Mission statement determinants1. Equity2. Diversity3. Intellectual Freedom4. Innovation5. Inclusion6. Integrity7. Accountability8. Service OrientationValue