Surfing England is the National Governing Body (NGB) for surfing in England. We are a not-for-profit membership organisation, working to support and develop surfing in England. We proudly serve our sport and our membership of surfers, surf coaches, surf clubs and surf schools. We are committed to our goals: to grow a ‘Healthy Surfing Community’, provide guidance to those involved in our sport, to protect our environment and to use surfing as a tool for positive change.

We are offering a fantastic opportunity for a Membership Coordinator to join our small team, working from our office less than 5 minutes from the beach on the North Devon coast.

Secondary Role: Work to assist in retaining members and reaching out to new ones to grow our membership. To contribute to enhancing current systems and ensure an efficient and professional service to our members and sport.

Responsibilities will include;

Administration of Surf Coach, Surf Club and Surf School certifications

Administrative support for surfer memberships

First point of contact for all membership phone and email enquiries

Management and maintenance of our online membership database

Work to targets and assist in promotion and sale of memberships

Monthly report submissions

Support and deliver day to day operations and tasks

Maintain positive relationships with members

Financial monitoring of membership fees and management of fees

Maintain records

Membership engagement and outreach

Membership related social media marketing and engagement

Service to surfing and our members from grass roots to elite level

Support other members of the staffing team as necessary

Reporting to the Chief Operating Officer and alongside our small and focused team, who are passionate about surfing and the development of surfing in England.

The position is based on 24hrs a week spread across four or five working days a week and is located at our office in Braunton, North Devon. Our long-term vision is to grow this role in to a full-time position and this would be based on significant membership growth and/or funding.

The applicant will ideally have;

Educated to degree level or 3 years’ experience in a relevant field

Experience in administration

Excellent customer service

Microsoft Office skills (Excel & Word)

Ability to manage own workload and prioritise

Strong organisational skills

Personable and friendly

Motivated and enthusiastic

Good communication skills

Pro-active and a positive ‘can-do’ attitude

Solution oriented

Disciplined

Hard working

Desire and passion to use surfing as a tool for positive change

If you believe you could take on this role and fulfil its tasks, and wish to join Surfing England at a pivotal time with a vision for growth and positive impact – then we want to hear from you!

Applications process

Please send a written CV with covering letter (address below), detailing why you believe you are the right person to join the team at Surfing England and details of two references.