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“Because SYNKiosk puts real-time player account management in the hands of customers from their smartphone and at their favorite slot, it’s creating new touch-points for properties and players to communicate and interact,” said Ross O’Hanley, vice president, North American sales at Konami. “In less than a moment, carded players can launch the kiosk menu from any enabled video slot without leaving their seat just by tapping the icon on their game screen, or downloading the app and connecting via smartphone.”

As with all SYNKROS marketing tools, SYNKiosk delivers the industry’s most advanced promotions and offers engine for precisely-targeted player marketing. Promotional games, special offers, upcoming events, virtual drawings, comp awards, and any other functions common to casino kiosk stations are available across all SYNKiosk mediums so customers can easily complete targeted sales/marketing actions.

“SYNKiosk changes the nature of traditional kiosks, and even slot machines, by delivering a wealth of patron account services to any enabled game on the floor, mobile device, or traditional kiosk—the end result being greater customer convenience, operational efficiency, and marketing participation,” said O’Hanley.

"Atrient and Konami share the same principles in terms of customer service and product development,” said Atrient managing director Sam Attisha. “Our products are built on very stable and reliable architecture with unprecedented uptime, which equates to better all-round satisfaction for our customers in terms of product performance and player experiences. The tight coupling between SYNKROS and SYNKiosk will provide Konami customers with the ability to provide richer and more rewarding player experiences throughout all SYNKiosk mediums."

Those interested in learning more about SYNKROS’ award-winning product suite are encouraged to visit www.konamigaming.com.

Events

The spread of COVID-19 has compelled all casinos to rewrite their 2020 playbook. In this high-level panel you will hear how casino marketers can kick-start and rebuild customer relationships now that the post-closure phase is underway. Specific issues to be covered will include what your near-term customer re-engagement plan should look like, how relationship management and loyalty programs that were impacted by the shutdown can be retooled, and some rules of the road for casino marketers as we point toward the second half of the year.

How long do you think it will take the gaming industry to economically recover from the COVID-19 pandemic and government-mandated closings?

In this issue of Casino Journal, The gaming industry responds to the social and economic onslaught of COVID-19, Developing a Coronavirus Protection Strategy for Casinos and Cardroom, A New Way to Build Casino Loyalty during Coronavirus, and much more!

In this issue of Sports Betting Management, read how more and more Native American properties establish sportsbooks or strike marketing deals with professional teams and leagues, The National Football League (NFL) continues to have an impact on sports betting within the U.S., and much more!