Edge 80 stuck in composer

Eager to start taking photos with my new edge 80 optic i might have inserted it incorrectly, or not completely, thus now i can't get it out of the composer. Since the optic is brand new i am a bit hessitant in the amount of force i apply on it to remove it. But it seems as if it has locked itself in position but without locking i the "tracks" that woud release it if pressed and turned correctly.

This is becoming a small headache and kind of bittersweet please help before i in desperation buys a new composer or accidentally breaks this in my efforts to fix things.

Hi and thankyou but i am not fully convinced as i am expecting some kind f click while unlocking the optic. I could of ofcourse be mistaken about that, i am going to continue trying as i belive the optics are correctly alligned. But just to be sure i will try to ad some pics and perhaps a video in this thread.

it seems aligned. are you holding the focus ring while trying to take it out?
you have to push until that "gap" (3 mm) between the plastic of the composer and the optic is "filled" and then you rotate.

Yup i am holding the focus ring as well, in the video it seems as the optics and the composer clics or that there is some momentum or resistance (a pop?) in the turnkng, for me there seems to be no such thing. Perhaps i'm doing something terribly wrong?
I woyld like to call, but its quite a longdistance call as im am living in sweden.

leave the optic on 2.8 aperture and press it on the lower part of the optic.
also, when you use the focus ring, doest the optic go inside the Composer? doesnt seem to be broken from the video you uploaded

yes, you must leave the aperture at 2.8 push and rotate counter clockwise.
hope it all goes well. if not try contacting Kirsten or your retailer if the swap system on the composer is broken (highly doubt it, but its possible). let us know how it goes.

It doesnt work, i have let others try as well. I will continue trying through the day but it is starting to feel hopeless. The composer and the edge isnt bought at the same retailer and the warranty on the composer is long since gone. I'm tired now but mostly sad if theese things are broken - it's quite a bit of money i have spent and to what ends it feels bitter right now.

Hey Tom - just seeing this thread now but the one suggestion I don't see in earlier responses is - have you made sure your Composer's locking ring is tightened down? If it's not, compressing the Edge 80 to get it to turn and release can just result in everything moving around a bit. That would be the one other thing I can think of - making sure the Composer is locked down tight and pointed straight ahead.

If that doesn't work, as Kirsten invited you above, please call us at Customer Happiness!

I have an edge 80 that is stuck as well but with mine the markings on the optic and the lens body don't come close to aligning for removal. as you can see in the photo this is as far as it goes at f22 and the markings are way off. any suggestions?

I too was having similar issues but can't remember if it was the 80 or 35. In any case I decided to be brutish about it and reefed on the sucker. No 'SNAP','CRACK' or 'POP' so I guess it's still okay. From now on...extra care in inserting or withdrawing on these optics.

I'm having the same problem that tomfolly, you can see in the attached pictures, I read all the posts, and got not succeed in removing the optical edge 80. Kirsten could you please help me, I spent a lot of money buying the composer and optical, and I'm in the middle of a major photographic project. If you have video explaining how to remove the optical 80, urgent need your help.