All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD:

Contribute to sustainable tourism in South Africa

SAQA US ID

UNIT STANDARD TITLE

116590

Contribute to sustainable tourism in South Africa

ORIGINATOR

SGB Hiring Services

QUALITY ASSURING BODY

-

FIELD

SUBFIELD

Field 11 - Services

Cleaning, Domestic, Hiring, Property and Rescue Services

ABET BAND

UNIT STANDARD TYPE

PRE-2009 NQF LEVEL

NQF LEVEL

CREDITS

Undefined

Regular

Level 4

NQF Level 04

4

REGISTRATION STATUS

REGISTRATION START DATE

REGISTRATION END DATE

SAQA DECISION NUMBER

Reregistered

2012-07-01

2015-06-30

SAQA 0695/12

LAST DATE FOR ENROLMENT

LAST DATE FOR ACHIEVEMENT

2016-06-30

2019-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

The person credited with this unit standard is able to appreciate the different dimensions of sustainable tourism and their application within the hiring industry. They will understand their own role in contributing to sustainability within that context.

The qualifying learner is capable of:

Describing different roles, relationships, responsibilities and expectations of stakeholders in tourism

Describing approaches for sustainable tourism

Identifying types of resources integral to tourism

Evaluating sustainability issues towards improving own performance

Reflecting on own contribution to tourism sustainability within the hiring sector

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

Learners accessing this qualification will have demonstrated competence in mathematical skills and literacy at NQF Level 3 or equivalent.

UNIT STANDARD RANGE

Stakeholder will include but are not limited to; travel agents, accommodation centres, conference/exhibition and event organisers, restaurants, vehicle hire companies, government officials, government departments, resorts, community development projects.

Accredited sources will include but is not limited to exhibition, conference and event organisers, hotels, travel agencies, news papers, accommodation establishments, local authorities, government departments and local authorities.

Sustainable strategies could include but are not limited to: cultural and social environments, commercial and environmental strategies.

Types of resources could include but are not limited to: heritage resources such as archaeological, historical, cultural, wildlife and scenic, international image, human resources and social and political situations in the development of tourism enterprises.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Describe different roles, relationships, responsibilities and expectations of stakeholders in tourism.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Roles and responsibilities of stakeholders are explained in line with relevant tourism legislation and guidelines.

ASSESSMENT CRITERION 2

Methods of ensuring full participation of all stakeholders in sustainable tourism are described in line with documented tourism guidelines.

ASSESSMENT CRITERION 3

Stakeholder expectations are identified from approved sources and described in line with national tourism documented strategies.

SPECIFIC OUTCOME 2

Describe approaches for sustainable tourism.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Sustainable tourism strategies are obtained from approved sources.

ASSESSMENT CRITERION 2

Sustainable tourism strategies are described in line with organisational objectives.

ASSESSMENT CRITERION 3

Strategic objectives are described in line with industry activities.

SPECIFIC OUTCOME 3

Identify types of resources integral to tourism.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Types of resources are listed and use and application explained using correct terminology.

ASSESSMENT CRITERION 2

Integral resources are listed and explained in line with national strategic implementation guidelines.

SPECIFIC OUTCOME 4

Evaluating sustainability issues towards improving own performance.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Sustainability issues are obtained from approved source and impact on own industry identified and listed in table format.

ASSESSMENT CRITERION 2

Sustainability issues that could effect own performance are identified, evaluated and actioned in line with organisational standards and operating procedures.

ASSESSMENT CRITERION 3

Sustainability issues that could effect work place and organisational performance are identified, evaluated and actioned in line with organisational standards and operating procedures.

SPECIFIC OUTCOME 5

Reflect on own contribution to tourism sustainability within the hiring sector.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Own contribution is evaluated and contribution to tourism sustainability identified and listed in line with hiring sector strategic objectives.

ASSESSMENT CRITERION 2

Own contribution suggestions and strategies are developed and implemented in line with organisational standards and procedures.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.

Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.

Moderation of assessment will be conducted by the relevant ETQA at its discretion.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Knowledge of the key types of sustainable tourism

An understanding of different roles, responsibilities, expectations, relationships and aspirations of key stakeholders in tourism

Knowledge of the kinds of tourists and their behaviour and characteristics as guests

Knowledge of the kinds of host communities and their characteristics as hosts

An understanding of issues and ethics and values in tourism and national/international codes of ethics

Awareness of tourism as an agent for change and its potential positive and negative impacts

An understanding of tourism infrastructure

Knowledge of conservation issues associated with the natural and cultural environments

Knowledge of legislation and policies, particularly in relation to tourism and sustainability

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Identify and solve problems when reflecting of own and company contributions to tourism sustainability within the hiring sector.

UNIT STANDARD CCFO WORKING

Work effectively with others when evaluating sustainability issues towards improving own and workplace performance.

UNIT STANDARD CCFO COLLECTING

Collect, evaluate, organise and critically evaluate information when describing different roles, relationships, responsibilities and expectations of stakeholders in tourism.

In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of reflecting on and exploring a variety of strategies to learn more effectively about sustaining tourism within South Africa.

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Quality Assuring Bodies have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Quality Assuring Body should be notified if a record appears to be missing from here.

NONE

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.