Plussat: Fast service and spacious rooms. Comfi bed. Room 1107 had a great view of the church

Miinukset: The heater made too much noise and I could hear the neighbours. I liked the coffee machine but as a tea drinker i would have appreciated a kettle as well. My mistake: i thought it was closer to the city center. In winter i would not recommend this location if you like to walk to the old town: the stairs/slopes are slippery and plenty, which makes it quite a hassle in the dark

9,1 Erinomainen

Plussat:

Miinukset: kayak didn'T reserve right.. we asked for two beds since we where 3 people. We got one king size so the other personne had to sleep on a tiny bed. Hotel couldn't do anything and we could clearly see it was a mistake of communication between the booking "site" and hotel.

8,0 Erinomainen

Plussat: Good location, interior and comfortable

Miinukset: Breakfast was really bad Asked for a crib for the baby didnt inform us there would be an additional 20 per night charge.

10,0 Erinomainen

Plussat: Enjoyed the location, the restaurant, pool and sauna, and friendly staff. Room was small but very clean and comfortable.

Miinukset: Didn't like that the pool and sauna were only open after 4pm most days

6,2 Hyvä

Plussat: Liked the area of the city where it was located.
Great view of the church and the city.

Miinukset: Hallways were very dark and hot!
Bathroom gray colour is too dark.Room cleaning was mediocre, they did not provide additional toilet paper!

10,0 Erinomainen

Plussat: Location

Miinukset: Our shower handle would just fall off. It had been poorly rigged when the repair was attempted and no one has ever gone back to correct the temporary bad fix.

8,0 Erinomainen

Plussat: We were only there one night, but we had a great experience, staff were very helpful.

Miinukset: Minor but- no door on the shower.

7,1 Hyvä

Plussat: Clean and was easy for me to get a room with a double bed.

Miinukset: 2 major issues.
The rooms don't have enough power outlets. Unless you're willing to remove the wood panel behind your bed to find the hidden extension cord. And they charged me $100 for a deposit and it's been two weeks and they still have not refunded me. Really odd for a hotel to do this but I left a message with the person who deals with this and no call back either.

8,8 Erinomainen

Plussat: Location, room and facilities were great. A solid 25 minute walk from the old town but on a busy little street in a hip neighborhood. On site parking but $$ was not included.

Plussat: Beautiful, modern and very clean! Plus, in the center of the city : perfect location!

Erinomainen10,0

Plussat: This is one of these places where you feel that you are getting more than what you have payed for. Incredible attention to detail and super friendly service made this a stay that I would definitely like to repeat.

Miinukset: > No power plug near the desk...
> No lamp/light on the desk...
> Microscopic bedside tables
> Insufficient lighting

9,0 Erinomainen

Plussat: Location was great, easy to get in, clean room.

Miinukset: Not having private parking.

10,0 Erinomainen

Plussat: Beautiful, modern and very clean! Plus, in the center of the city : perfect location!

Miinukset: Nothing really, everything was fine!

10,0 Erinomainen

Plussat: This is one of these places where you feel that you are getting more than what you have payed for. Incredible attention to detail and super friendly service made this a stay that I would definitely like to repeat.

Plussat: Excellent hotel for the price paid, well located in the center of Quebec city. Quiet, well decorated.

Erinomainen9,0

Plussat: It's cheap, clean, the room is big and the location is somewhat convenient.

Erinomainen8,0

Plussat: Very comfortable beds. Liked the mini fridge in the room and the Keurig coffee maker. Breakfast was really good. Enjoyed the coffee and French toast.

Erinomainen9,0

Plussat: Everything, great value. Rooms are Clean, spacious. Great concierge services. The only thing I cannot comment on is the restaurant. Unfortunately, it was closed due to Covid19. But the coffee shop is very nice.

Erinomainen9,0

Plussat: Lived the place, price and quality

Erinomainen10,0

Plussat: Nice rooms

Hyvä7,0

Plussat: The beds were comfortable and the bathroom was fairly clean. The front desk also had sanitizer packets for its guests, which was a huge plus.

Hyvä7,0

Plussat: Staff was very cordial, room comfortable and great price.

Erinomainen9,0

Plussat: The staff were very friendly. The room was very clean.Good servi e at the restaurant .

Hyvä7,0

Plussat: I like the staff, they were very friendly.

Erinomainen8,0

Plussat: The bathroom had a nice large shower. The king size bed was comfy. The restaurant, gym and pool and other common areas and spaces were closed so i was not able to enjoy any of them.

Miinukset: Driving around to find it and the lot was a little confusing but not bad

9,0 Erinomainen

Plussat: Excellent hotel for the price paid, well located in the center of Quebec city. Quiet, well decorated.

Miinukset: Disapointing bathtub, some strange homeless guy around entering the hotel (following me) made a scary scene once, but that could not be the hotel's fault.

9,0 Erinomainen

Plussat: It's cheap, clean, the room is big and the location is somewhat convenient.

Miinukset: None really

8,0 Erinomainen

Plussat: Very comfortable beds. Liked the mini fridge in the room and the Keurig coffee maker. Breakfast was really good. Enjoyed the coffee and French toast.

Miinukset: Rooms were a little small, but still comfortable.

9,0 Erinomainen

Plussat: Everything, great value. Rooms are Clean, spacious. Great concierge services. The only thing I cannot comment on is the restaurant. Unfortunately, it was closed due to Covid19. But the coffee shop is very nice.

Miinukset: I enjoyed my stay, so cannot comment!

9,0 Erinomainen

Plussat: Lived the place, price and quality

Miinukset:

10,0 Erinomainen

Plussat: Nice rooms

Miinukset:

7,0 Hyvä

Plussat: The beds were comfortable and the bathroom was fairly clean. The front desk also had sanitizer packets for its guests, which was a huge plus.

Miinukset: The furniture is a bit dated. The lobby is quite dreary and could use some lighting upgrades.

7,0 Hyvä

Plussat: Staff was very cordial, room comfortable and great price.

Miinukset: Location too far a walk in cold weather to the Old City.

9,0 Erinomainen

Plussat: The staff were very friendly. The room was very clean.Good servi e at the restaurant .

Miinukset: Softer pillows

7,0 Hyvä

Plussat: I like the staff, they were very friendly.

Miinukset: We can hear the noise on the bedroom besides us. Pacing back and forth til 11pm, started again around 6am. We walk around to find a good restaurant, but it's mostly coffee shops. Parking is difficult, we opted for valet which will cost you $27 plus tax. The view from our room was a condo building. The staff were very nice though.

8,0 Erinomainen

Plussat: The bathroom had a nice large shower. The king size bed was comfy. The restaurant, gym and pool and other common areas and spaces were closed so i was not able to enjoy any of them.

Miinukset: The pillows were not very good. We got an executive room and it was still too small we had to change to another floor for something semi decent and not as spacious as i expected. None of the shared spaces and facilities was available to use, yet the price was still high. If i knew this i wouldnt pay to stay here.

Plussat: Location was convenient, next to a row of cafes, stores, restaurants

Erinomainen10,0

Plussat: Very clean. Staff was amazing!!

Erinomainen10,0

Plussat: Décor.Cleanliness. I felt like I was at home. Hotel employee at the front desk was simply delightful

Keskinkertainen3,0

Erinomainen9,0

Plussat: I loved the location. It was central and accessible to transit. It was withing relative walking distance to main tourist attractions. The city is well designed to allow you to get around. The room was beautiful it was recently renovated and had a kitchenette which was great. It was clean and the staff was fantastic. Great Experience

Miinukset: The room was dusty and we found hair in the bedroom and bathroom. We had a special occasion request that wasn't taken into consideration (despite the previous promise that they would put some chocolate in the room). Many lights were not working. The duvets had no cover. Amenities extremely poor: a small shampoo bottle, one shower gel... for 4 persons.... No slippers, no tissue papers in the bedroom... Breakfast very poor comparing to the room charge!!! No bin for recyclable items

Plussat: Location was convenient, next to a row of cafes, stores, restaurants

Miinukset: When I checked into my hotel I was told to wait by the door because they were still in the process of "cleaning it". When I was told it was finished the carpet was unvacuumed, all the surfaces were not wiped. Not enough hotel staff.

10,0 Erinomainen

Plussat: Very clean. Staff was amazing!!

Miinukset: Really nothing I did not like. I would stay again.

10,0 Erinomainen

Plussat: Décor.Cleanliness. I felt like I was at home. Hotel employee at the front desk was simply delightful

Miinukset:

3,0 Keskinkertainen

Plussat:

Miinukset: The heating never kicked. I called the front desk to make sure it was done right. Was so cold. Not what the pictures showed. The bed felt like it hasn't been changed in many years. The pillow cases and bedding smelled musty. Mold like. Overall not great

9,0 Erinomainen

Plussat: I loved the location. It was central and accessible to transit. It was withing relative walking distance to main tourist attractions. The city is well designed to allow you to get around. The room was beautiful it was recently renovated and had a kitchenette which was great. It was clean and the staff was fantastic. Great Experience

Miinukset: The Breakfast was not what I expected for the Money. Continental breakfast is not my thing but it did give me a start to my day. The coffee was good!

Miinukset: The room was not very clean, but it is okay. Personal care products (shampoo, body wash, and towls) were not provided, so I had to buy my own. The room was a bit cold, I used 3 blankets to keep warm.

5,0 OK

Plussat: Cheap

Miinukset: Bunk was uncomfortable; shook on slightest movement. Towels were meant to be included according to booking.com but there was in fact an extra cost. There was only one toilet and shower among two room (20 guests).

7,0 Hyvä

Plussat: The position is very good, near to pub and restaurants. The breakfast was amazing, home made by the owner.

Miinukset: The bathroom was not very clean and comfortable. The shower was tiny.

7,0 Hyvä

Plussat: The location was great and the gentleman at the front desk was very courteous.

Miinukset: It was just at one point during my stay the first night/morning/day/night that I noticed the toilet paper supply being super low. The next day(before checking out)I saw that it was restocked adequately. I tend to travel with a few rolls so I wasn't as concerned but had I not been prepared...

Plussat: Near the center of Quebec. The Staff can give you advice And know very well the city.

Miinukset: Only one shower for the dormitories.

2,5 Keskinkertainen

Plussat:

Miinukset: I usually don't write any comments, but this time, i had to. After 6years travelling around the world. The bed, sheets, rooms in general is disgusting. You can find pee marks everywhere on the matrice and other unidentified liquid on the floor. Taking a shower is a nightmare, nothing is clean inside. You can smell sweat and other perfume you wouldn't accept at home. I didn't take any pictures of the place, i should have, the shower toilet is speechless. When you booked it, they send you a 5 page email informing you can't arrive after 9pm and they repeat it at least 50 times.

8,8 Erinomainen

Plussat: The property is actually okey, but the staff is great

Miinukset: There are not enought bathrooms

5,0 OK

Plussat: It’s close to bus/metro. Honestly location is great

Miinukset: It was cold and they don’t know how to operate heater. Plus I have booked female dorm. First they gave me mix form as they don’t have space then one more girl come and she also asked and shout on them then they shifted to separate room but it was dead cold. We took 2 comforter on us plus wore jackets and socks.