Frequently Asked Questions

If your question is not answered by one of the FAQs on this list, please contact the Accommodation Office.

What do I do and when?

You can apply through our easy to use online application service, which can be found at www.uclan.ac.uk/livingatuclan. You can apply at any time after we have opened our online application system as long as you have accepted a firm offer of a place on a course at UCLan.

If UCLan is your insurance choice, you will receive this information in August.

The University allocates over 2000 owned and leased bed spaces. When you submit your application you will receive an email that will tell you when to expect a room offer. We do this as quickly as possible, because we know it is very important to you.

What happens next?

When we receive your application we will let you know we have received it, and do our best to match your requirements with what is available. We’ll contact you with further information as soon as we can.

How and when do UK/EU students pay for accommodation?

If you are made a room offer in UCLan owned or leased accommodation and you are a UK/EU student you will need to pay a reservation fee of £250 when you accept the offer, this is a pre-payment of rent. The balance of the rent is collected in 3 parts, usually in October, January and April. More detailed information is provided with any offer made.

International students have two options for payment of Accommodation Fees:

1. You may pay the total charge in full when you accept any room offer made

2. You may pay 25% of the total charge as a reservation fee to secure the room, and the remainder of the total charge no later than 14 days of arrival

The reservation fee will range from approximately £829.00 - £871.00 in non en-suite accommodation and from approximately £1056.00 - £1080.00 in en-suite accommodation, the reservation fee for a self-contained 1 person flat would be £1170.00. These prices are estimates based on the current year, rents may be subject to up to 5% increase next academic year.

We can be contacted at ateam1@uclan.ac.uk or +44 (0)1772 892529 if you have any questions at all. Any offer of accommodation we may send to you will have a deadline for response, this deadline will be notified to you with any room offer made.

Do I need a TV licence?

The University area is covered by the digital signal and the analogue connections are not supported for TV in University owned and leased owned halls. The majority of students now watch TV on their laptops, mobiles and tablets using readily available apps.

You are not insured by the University. UK Home students may be able to extend your parents’ home policy. Otherwise you will need to arrange your own insurance, as will all international students.

What happens if I don’t get along with my flat mates?

You can apply to move to a different hall or flat within University owned or leased accommodation, and this can be arranged, subject to availability.

Can I move into another flat?

If you want to change your room for any reason within University owned or leased accommodation, this can be arranged subject to availability. The first few weeks of term are not a good time for moving but we will try and help you transfer later on. An administration charge of £25 is made for moving rooms.

Is there a launderette?

Launderettes for University owned halls are available at Roeburn Hall and Eden Hall on Victoria Street. Both sites have washers and driers and are open from early until late at night seven days a week. All leased halls also have on-site launderettes. Prices start at £2.50 to wash and a minimum of £1.20 to dry.

Can I bring my bike and where will I keep it?

Racks are available outside each hall for the storage of bikes. We do not allow bikes to be stored in hallways or stairwells within the residences. The University has a bicycle user group; visit the website and find out about more about the facilities on campus.

What shall I bring?

You will need to bring your own bedding, including pillows and duvet, but only bring minimal kitchen equipment and shop for the rest with your new flat mates once you arrive. There are numerous local shops where you can buy these items. There is lots of information in the handbook which can be found on the website.

Can I bring my car?

Students living in University or private halls of residence will not be eligible for a permit, except Blue Badge holders who will automatically be eligible for a University Priority permit, or unless private car travel
is a specific course requirement. All students are, however, eligible for a ‘weekends and evenings only’ permit. For further information please contact Car Parking. Plenty of alternatives to car travel on campus and beyond is available on the University’s sustainable travel pages

Is smoking allowed?

Smoking is not permitted in any University buildings including halls.

Are shops and supermarkets nearby?

The main campus is at the edge of Preston city centre, and within walking distance. Many shops are open seven days a week. In addition to various catering outlets on campus there is a plentiful supply of good quality takeaways in the locality. Large supermarkets are a short bus ride away, however, there are smaller supermarkets in the city centre, such as Aldi, Tesco Express and Sainsburys Local.

Do I need to empty my room during the vacations?

You do not need to move your belongings during the vacations.

Is there free internet and WiFi?

Yes, all University owned and leased halls provide internet and WiFi free of charge.

Guarantor

Who needs to have a Guarantor?

All UK/EU students, however, there are exceptions;

Students who are sponsored by a Trust or are leaving care

Students on an exchange program such as ISEP or CCSU (not Erasmus)

International students who pay their fees in full, or pay 25% of the fee and the balance within 14 days of arrival

Who can act as my Guarantor?

Anyone who is over the age of 18 and is willing to make payment of your accommodation fees, according to the obligations contained within the Accommodation Contract and Conditions of Residence which you agree to when accepting a room offer, if you should default. You must gain consent from your Guarantor before providing us with their personal details. Should you default in the payment of your rent or any other monies payable under the Accommodation Contract, your Guarantor will be expected, upon written demand, to pay all outstanding amounts due to the University.

When do I have to provide the Guarantors detail?

If, during your acceptance of a room offer, you do not pay your rent in full you will be asked to provide the name and email address of a guarantor. Once you have completed acceptance of the contract an email will be sent to your Guarantor advising them of their nomination and what they need to do. Your contract is not completed until your Guarantor has accepted.

Does the Guarantor have to send any financial information to UCLan?

No, we don’t ask for proof of income, or home ownership etc, the Guarantor will be given an I.D. and password to our online system and asked to login to read the Guarantor agreement carefully then accept or decline online. If the Guarantor you nominate declines to accept the agreement you will need to nominate another Guarantor before your room offer can be confirmed.

I don’t have anyone I can nominate to be my Guarantor, what should I do?

Email the Allocations Manager or Allocations Officer on ateam1@uclan.ac.uk, with a brief outline of your circumstances. If you are unable to email, contact us on +44 (0)1772 892522/23, we will advise you and we will ask you to confirm your circumstances in writing.

On Open Days, the leased halls that are open to view are merely representative of the type of en-suite accommodation that students will be able to apply for.