Intercultural Effectiveness Scale (IES)

Evaluate competencies essential for effective interaction with people from different cultures and demographic backgrounds.

The IES focuses on three main competencies that influence intercultural adaptability and effectiveness:

Continuous Learning

How much an individual has learned about diﬀerent cultures, ethnic groups and backgrounds

Interpersonal Engagement

How well an individual builds and maintains positive relationships with people from other cultures

Hardiness

How well an individual manages stress when adapting to and working with diverse cultures and foreign environments

Developed by the Kozai Group, the IES is a statistically valid and reliable self-assessment that is quick, low cost, and easy to use. The IES enables corporate, non-profit, and educational organizations to:

Measure the ability of people to operate with a global mindset

Assess the impact of a learning program or curriculum for global competency development

Engage more eﬀectively with diverse cultural backgrounds

The survey takes approximately 10 minutes to complete, and is well-suited for use as a pre- & post-assignment or study-abroad assessment.