Significant delays with Sudo (154343)

Title

Significant delays with Sudo

Description

Experience extreme slowness with sudo commands. The standard, normal time is about 3 -5 second delay. However, it is becoming more and more frequent that the servers take upwards of 20 seconds or more to process.

Cause

The policy servers are possibly overloaded which could introduce delays

Resolution

If overloading, you can either add more policy servers to the environment, or look into forcing offline mode (offlinetimeout 0) possibly on some of the heavier used sudo plugin hosts.

RESOLUTION 1:

1 - Edit the

/etc/opt/quest/qpm4u/pm.settings file and set offlinetimeout 0

RESOLUTION 2:

1 - Install the qpm-server-* package.

You can do this by pusing the software out via Management Console for Unix (MCU) or by command line.

2 - Configure the server as a secondary policy server

You can do this task via the configure command in MCU or by command line.

For further instructions please refer to the Privilege Manager Admin Guide and the Management Console Admin Guide.