Earning KrisFlyer Miles Terms and Conditions

All room rates are subject to 10% Service Charge and 10% Dubai Municipality Fee. A Tourism Dirham Fee of AED 20 per bedroom per night is applicable

The number of Miles awarded is based upon the room type booked and paid for, even if a different room type is provided the eligible rate will not earn Miles on the room tariff

Miles can be earned by the KrisFlyer Member on additional rooms booked if (i) the Member is staying at the resort at the same time; and (ii) all rooms are reserved and registered in the Member’s name; and (iii) the Member pays for all rooms. Benefits for KrisFlyer Members are applicable to the guest room accommodating the Member only

Miles are earned on the net amount excluding authority fees and applicable service charges and after any discount has been applied to the bill

KrisFlyer Members must present a valid PPS Club or KrisFlyer Membership Card at the time of check-in to earn miles

Miles will be credited to the Member’s Account within 4 to 6 weeks after payment in full is made for the qualifying stay

Receipts should be retained as proof of spend until miles appear on the Member’s statement. Receipts must be presented for a retroactive claim

If the KrisFlyer Member wishes to claim an adjustment to the number of miles awarded or, a retroactive claim, the Member must do so within 6 months of the date of transaction, by sending written details to frequentflyer@kerzner.com with original invoice for which the Member did not receive the correct number of Miles

KrisFlyer Members may not earn miles or points with any other frequent flyer or loyalty scheme for the same stay

Miles may not be combined with or transferred to any other loyalty scheme

KrisFlyer Members are awarded at a rate of 1 Mile per $1US on all eligible room stay

Miles cannot be earned if room stay has been booked on a special promotional offer or promotional rate

Kerzner reserves the right to change these terms and conditions, along with the available benefits structure at any time, with no advance notice