Competency

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Sage Road

Represented the Seller

- Survey On 02/10/2018

Overall Rating: 5.00/ 5.0

Competency 5/5.0

Market Knowledge 5/5.0

Communication 5/5.0

My Experience 5/5.0

Susan was excellent in helping me during whole process. She is very experienced professional with great market knowledge, commication skills, reliable, network of cost-effective contractors. I am very satisfied and would like to highly recommend Susan as great realtor.

If you were the Seller in this transaction and above information is incorrect, please click here.

Agent Comment:Thanks, Mike. Will do my best to always be there for you and the tenant. Honored to be of service!

Street Name: Oak Chase Drive

Represented the Buyer

- Survey On 01/06/2018

Overall Rating: 5.00/ 5.0

Competency 5/5.0

Market Knowledge 5/5.0

Communication 5/5.0

My Experience 5/5.0

(Write in Japanese by romaji) Susan ha nihongo ga dekirunode totemo tasukarimasu. Onegaigoto no mail eno hensin mo totemo hayaidesu. Gas ya Suidou no settei mo tasuketekuremasu. Nyuukyo sita ato no huguai no taiou mo good desu. Huguai no shuuri mo yattekuremasu.
From Japanese client point of view, she can speak Japanese and she knows what Japanese like and this is very helpful for Japanese moving in Houston. She responses very quick even in holiday season. Her team helps everything such as setting up for Gas, Water and Electricity. Good constructor in her team so that I could solve many things even after jumped onto the house.

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Agent Comment:Thanks, Kazuma and welcome to Houston! I am glad to be of service to you and your family. Phone, email, or text either me, Koh, or Shantel and we can help you anytime!

Street Name: Pudman River

Represented the Buyer

- Survey On 01/08/2018

Overall Rating: 5.00/ 5.0

Competency 5/5.0

Market Knowledge 5/5.0

Communication 5/5.0

My Experience 5/5.0

Susan is a very reliable and supportive realtor. We moved from other state and closed the contract within two months after we first traveled to Houston and met her. In addition to her great communication and negotiation skills, she is really responsive. We are glad we worked with Susan and her team. She is also a Japanese/English bilingual (maybe triligual in Chinese too?) so we especially highly recommend to Japanese buyers, sellers, and renters. If you are planning to move to/in Houston, she is the first contact there. NIHON NO MINASAMA – SUSAN HA TOTEMO SHINRAIDEKIRU REALTOR DESU. TOTEMO OSUSUME SHITAITO OMOIMASU!

If you were the Seller in this transaction and above information is incorrect, please click here.

Agent Comment:Thank you for your kind words. It was such a pleasure working with your family. I am so excited for your family to start your Houston life and wish you all the best always! If you ever need anything at all, please don't hesitate to call, text, or email me. I look forward to meeting you again soon! Susan

Street Name: Riverview Drive

Represented the Buyer

- Survey On 01/04/2018

Overall Rating: 5.00/ 5.0

Competency 5/5.0

Market Knowledge 5/5.0

Communication 5/5.0

My Experience 5/5.0

Susan exceeded in every way I needed as my realtor. Her knowledge, expertise, level of professionalism and communication were always top notch- I’m so grateful to have her on my side!

If you were the Seller in this transaction and above information is incorrect, please click here.

Agent Comment:Maholo! Thanks Chris and Paul for entrusting me to help you find the perfect house. I am so excited you found such a beautiful house! Once you have settled down, I look forward to our two families getting together some time! Congratulations!!

Street Name: Heather Falls Way

Represented the Seller

- Survey On 12/10/2017

Overall Rating: 5.00/ 5.0

Competency 5/5.0

Market Knowledge 5/5.0

Communication 5/5.0

My Experience 5/5.0

Susan was very professional and prompt with her communication. I would recommend her to my friends and family.

If you were the Seller in this transaction and above information is incorrect, please click here.

Agent Comment:Thank you for trusting my team to marketing your lovely home and finding you a qualified tenant. Best of luck going forward and if you need anything at all, please don't hesitate to reach out. Susan

Street Name: Canyon Bluff Court

Represented the Buyer

- Survey On 12/10/2017

Overall Rating: 5.00/ 5.0

Competency 5/5.0

Market Knowledge 5/5.0

Communication 5/5.0

My Experience 5/5.0

Susan’s tough negotiation skills enabled me and my family to buy an amazing house overlooking the golf course, for an incredible price. We are excited about remodeling the home and enjoying it. Thank you, Susan!

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Agent Comment:Thank you, James! I am so glad you could get such a great house at such at such a great price. I look forward to how you remodel it. Welcome to the neighborhood! Susan

Street Name: Cobre Valley Dr

Represented the Seller

- Survey On 09/20/2017

Overall Rating: 5.00/ 5.0

Competency 5/5.0

Market Knowledge 5/5.0

Communication 5/5.0

My Experience 5/5.0

Susan helped me purchase this property, then helped me get it fixed up, introducing vendors for the floors and landscaping. In a very competitive Bay Glen leasing market, she and her team staged and marketed the property professionally, and found me a qualified tenant for top dollar. She is amazing and I highly recommend her!

If you were the Seller in this transaction and above information is incorrect, please click here.

Represented the Seller

- Survey On 09/18/2017

Overall Rating: 5.00/ 5.0

Competency 5/5.0

Market Knowledge 5/5.0

Communication 5/5.0

My Experience 5/5.0

Excellent leasing experience! Susan and her team are well prepared, know the market and are very responsive. Thanks for getting things done right and the house leased quickly along with the upgrade work. It's a pleasure to work with such a smart, talented realtor.

If you were the Seller in this transaction and above information is incorrect, please click here.

Agent Comment:Thank you so much! Through the remodel, through the hurricane, we were relieved and glad that 405 Country stood high and dry. Thank you for trusting us with your asset. Kudos to Koh and Shantel and the whole ARG team for handling this house with so much care. Glad we can be here to help! Susan

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