When you first call us we will coordinate a time to meet to discuss your project. It’s important that we meet on site so we can get a feel for your project and so you can feel comfortable with us. We do not charge for this initial meeting or to provide you with a written quote. Based on this meeting, we can tailor an approach that meets your design and budget needs. In some cases, you may require architectural drawings. If you are not already working with an architect, we can refer one to you.

On smaller scale projects, we can usually get a shared vision through photos, products and materials you have already selected. Our goal in the initial meeting is to get a clear plan of your vision. We will measure your space and ask lots of questions so we can formulate a plan.

Following our initial meeting, we begin to create your quote. We begin to break down your project into elements with thought going into the structure, electrical, plumbing and HVAC. Working within your budget, we map out every detail of your project and prepare a detailed description of the project. A formal quote is then given to you.

When you decide to move forward with the quote we have provided, we will schedule a second meeting to sign a contract and outline a payment schedule. We will also have any building permit paperwork ready for you to sign so we can get a head start on your project. Finally, we will have a discussion about how you can prepare for your project and we will give you a list of what we are responsible for during the project. You will also be given contact information for our suppliers so you can begin to shop for fixtures and finishes.

Last but not least, we choose a start date and begin to make preparations to turn your vision into reality.

A note on payments:

We want you to feel comfortable with us and trust that we will be honest and reliable. Our payment schedule gives you the control you need and deserve throughout the process. We will never ask you for cash or money up front. You won’t pay for your materials until they are on site and you only pay for work that has been completed. It’s your project that we are delivering, you deserve to have a payment schedule that protects you.

A typical payment schedule looks like this:

Draw 1: After material is delivered and required permits are issued.

Draw 2: Completion of 50% of work (which has been agreed upon in advance)

Commercial projects typically require drawings. We will review your drawings and will work with our sub-contractors to determine a quote for your project. If we require any clarifications on your drawings we will work directly with the architect or engineer.

Once we have a full understanding of the scope of your project, we will schedule a central meeting with our sub-contractors to provide the most accurate quote possible.

The quote we provide is a firm quote based on the drawings and the site visits. We will give a detailed outline of the project and outline the responsibilities and commitments of both you and ourselves. We will review this quote with you and address any questions or changes.

To move forward with the quote we will schedule a meeting to sign all of the required paperwork and establish benchmarks for payment. We then choose a start date and begin the work.