This question discusses about a consultantâ€™s report on quality control of Westover Electrical, Inc. manufacturing company in Houston, USA. | Solution Library | Quality Control Report of a Manufacturing Company

Solution Library

Westover Electrical, Inc. is a medium-size Houston manufacturer of wire windings used in making electric motors. Joe Wilson, VP operations, has experienced an increasing problem with rejected product found during the manufacturing operation. "I’m not sure where to begin," admitted Joe at the weekly meeting with his boss. "Rejects in the Winding Department have been killing us the past two months. Nobody in operations has any idea why. I have just brought in a consultant, Roger Gagnon, to take a look at the situation and make recommendations about how we can find out what is going on. I don’t expect Roger to make technical recommendations–just see if he can point us in the right direction."

Gagnon’s first stop later that day was the production floor. His discussions with the production supervisors in the Winding Department indicated that they had no real grasp of what the problem was or what to do to correct it. A tour of the winding operation indicated that there were three machines that wound wire onto plastic cores to produce the primary and secondary electric motor windings. After inspection by quality control (QC), these windings then went to the Packaging Department. Packaging personnel, Gagnon found, inspect their own work and make corrections on the spot. The problem is that too many windings are found to be defective and require reworking before they can be packaged.

Gagnon’s next stop was the Quality Control Department, where he obtained the records for the past month’s Winding Department rejects.

TABLE 1. January Transformer Reject Log: Winding Process

Date

Number of Reject Units by Cause

No Inspected

Winder Unit No

Bad Wire

Twisted Wire

Brocken leads

Abraded wire

Wrong Core

Wrong wire

Failed electricaltest

1

100

1

1

0

4

1

0

0

1

100

2

2

1

0

0

1

5

0

100

3

0

0

0

5

0

0

3

2

100

1

0

1

3

0

0

0

0

100

2

3

1

0

0

2

3

0

100

3

0

0

1

6

0

0

0

3

100

1

1

0

0

2

0

0

0

100

2

0

0

0

0

0

3

0

100

3

0

0

1

4

0

0

3

4

100

1

0

0

3

0

0

0

0

100

2

0

0

0

0

0

2

0

100

3

0

0

0

3

1

0

3

5

100

1

0

1

5

0

0

0

0

100

2

0

0

0

0

0

2

1

100

3

0

0

0

3

0

0

2

8

100

1

0

0

2

0

0

0

0

100

2

0

0

0

0

0

1

0

100

3

0

0

0

3

0

0

3

9

100

1

0

1

2

0

0

0

0

100

2

0

0

0

0

0

1

0

100

3

0

0

0

3

0

0

4

10

100

1

0

0

5

0

0

0

0

100

2

1

0

0

0

1

0

0

100

3

0

0

0

5

0

0

4

11

100

1

0

0

4

0

0

0

0

100

2

0

0

0

0

0

0

0

100

3

0

0

0

4

0

0

4

12

100

1

0

0

3

0

1

0

0

100

2

1

0

1

0

0

0

0

100

3

0

0

0

5

0

0

4

15

100

1

0

0

2

0

0

1

0

100

2

0

0

0

0

0

1

0

100

3

0

0

0

3

0

0

3

16

100

1

0

0

6

0

0

0

0

100

2

0

0

0

0

0

0

0

100

3

0

0

0

3

0

0

3

17

100

1

0

1

1

0

0

0

0

100

2

0

0

0

0

0

0

1

100

3

0

0

0

3

0

0

3

18

100

1

1

0

2

0

0

0

0

100

2

0

0

0

0

0

1

0

100

3

0

0

0

4

0

0

1

19

100

1

0

0

2

0

0

0

0

100

2

0

0

0

0

0

0

0

100

3

0

0

0

3

0

0

1

22

100

1

0

1

4

0

0

0

0

100

2

0

0

0

0

0

0

0

100

3

0

0

0

3

0

1

2

23

100

1

0

0

4

0

0

0

0

100

2

0

0

0

0

0

0

1

100

3

0

0

0

4

0

0

3

24

100

1

0

0

2

0

0

1

0

100

2

0

1

0

0

0

0

0

100

3

0

0

0

4

0

0

3

25

100

1

0

0

3

0

0

0

0

100

2

0

0

0

1

0

0

0

100

3

0

0

0

2

0

0

4

26

100

1

0

0

1

0

0

0

0

100

2

0

1

0

1

0

0

0

100

3

0

0

0

2

0

0

3

29

100

1

0

0

2

0

0

0

0

100

2

0

0

1

0

0

0

0

100

3

0

0

0

2

0

0

3

30

100

1

0

0

2

0

0

0

0

100

2

0

0

0

0

1

0

0

100

3

0

0

0

2

0

0

3

Prepare an outline for Roger Gagnon’s report.

Summary

This question belongs to operations management and discusses about a consultant’s report on quality control of a manufacturing company.

Hello Allison,I love the 2nd image that you did! I also, had never heard of SumoPaint, is something that I will have to exolpre a bit! I understand completely the 52 (or so) youtube videos that you probably watched. Sometimes they have what you want, sometimes they don't! However, it is always satisfying when you are able to produce something that you have taught yourself. Great job!Debra 0 likes

WHAT OUR STUDENTS SAY

I was having a hard time keeping up with the different assignments given by the professors and soon I was looking at the approaching deadline to submit my thermal physics assignment. The online thermal physics assignment expert at HwA delivered my thermal physics assignment essay well within the deadline and helped me pass successfully.

Rajan Cherian Student

After completing my graduation in accountancy I decided to pursue a course in taxation. However, my boat started to rock as an when I was faced with the complexity of the assumptions and considerations which needs to be made whilst calculating a business tax. I was clueless and I was looking for means to make things steady. It was then that my senior in the university suggested that I should take help from HwA and I did. The result was magnificent and while reading out their reports and calculations in my own free time, I also learned a lot.

Steve Wheeler Student

It is important to have a constant guide while you do your dissertation
as the lack of constant help often leaves you all the more bewildered. The New
Zealand dissertation expert who helped me with my assignment was available on a
constant basis and she helped me get a fantastic grade.

Jonathan White Student

During my final year at my nursing school I was
given an assignment on the steps to deal with the issue of ineffective airway
clearance of post thyroidectomy patients. Obviously, I did not have much idea
but when I approached the endocrine assignment expert here at HwA she guided me
with the nursing interventions along with medical rationales which again helped
me to gain good grades.

Sue Hannaford Student

I
used to have nightmares about my C++ and Java programming assignments. I never
could ever wrap my head around the object oriented programming languages till I
came across HwA. Their programming tutors by far the best in the industry and
they helped me get excellent scores.