The CAD allows communications centers to dispatch and track calls for patrol, fire and medical. RMS enables agencies to collect, store and access data gathered during daily activities. The mobile computing applications allow field officers to instantly access information from their laptops, and to also write, submit and revise reports."Other modules provide support for jails management and browser-based remote access to an agency's CAD and RMS data," says Springer. "Transferring information seamlessly between applications, the ONESolution product line connects staff and citizens, anywhere, anytime."

Standard GUI allows for user interaction with all applications; map display and geo-file are shared across all products. The ONESolution product offers advanced search capabilities with more than 700 standard reports yet allows for agency-specific customization via custom code files and system parameter settings.