On My Profile, tell us your name, the name of your credit union and a description of your role. Read and check the Standards and Acceptable Use Policy and click Continue.

Next, create a UserID and password, select and answer a security question, enter the user validation code and click Continue.

On Services and Roles, expand the heading to see a list of services you may select for your credit union. Select the appropriate services and roles you need and click Continue.

On Subscriptions, select the subscriptions you want to receive from CUNA Mutual Group, or skip this step to Submit Your Registration.

You will receive a confirmation page with your UserID, the email address CUNA Mutual Group will use for communications regarding subscriptions and the services you selected.

Your request will be forwarded to your credit union’s cunamutual.com Security Administrator or CUNA Mutual’s Internet Technical Support Unit for approval. This may take up to 1-2 days to complete. You will receive an email indicating approval or denial of the services you have selected.

You'll need to register for a User ID and password to access the online services for which you've been authorized.

We recommend that when you visit our site, you navigate to our Home page and sign in with your User ID and password. You can simplify this step by establishing www.cunamutual.com as your browser's home page or favorite/bookmark.

Your online services will be displayed in the under "My Services" after you log in.

How do I Edit My Services?

To edit your services:

Go to www.cunamutual.com and click the "Sign In" link . The sign in page will be displayed.

Your credit union can conduct all of your lending claim services quickly, efficiently, and more conveniently than ever before. Credit Claims Online gives you full service claim processing at the touch of your computer. CUNA Mutual Group recognizes the importance of security in processing your transactions over the internet. Not only does this system utilize data encryption for a secure connection, but it also requires user names and passwords to gain access.