Frequently Asked Questions

Google+ Hangouts is an innovative service provided by Google that allows you to share your desktop or webcam with 9 other people (10 total including you). When you click "Broadcast" inside your Hangout, your Hangout is now broadcasted to both your Google+ feed and your YouTube feed, and the only thing viewers can do is watch your Hangout. Webinars OnAir takes your Google+ Hangout and morphs it into the most powerful, interactive, engaging, and innovative webinar solution and business tool on the market today.

Google+ is Google's version of "FaceBook." When you are logged into your Google g-mail account, simply click the + button on the top left of your g-mail, and then you will see your Google+ account. You automatically have a Google+ account if you have a Google g-mail address whether you knew it or not, and you will want to set up your G+ profile moving forward. When you broadcast your Webinars a live stream of that broadcast will appear on both your Google+ and YouTube accounts associated with that Google+ account.'

Yes. If you have a Google e-mail account, then you have a Google+ account as well! To start a hangout, you must be logged into your Google+ account. If you're not, you will be prompted to first log into your Google+ account. Everyone inside your hangout will need to have a Google+ account to participate, however, your attendees who register to view your Hangout do NOT need a Google+ to enter your webinar room.

EASY! It takes less than 3 minutes to set up a "Paid" for webinar inside of Webinars OnAir. You name the price you want people to pay you to register and join your webinar, you set it up inside of Webinars OnAir with a few simple buttons (NO HTML or programming required, it's super simple!), and then registrants pay YOU directly via PayPal and you keep 100% of the sale (minus the PayPal processing fee). Once YOU GET PAID, registrants get redirected to your webinar registration page so they can sign up to join your webinar. BRILLIANT!

YES! We are going to hold you by the hand and teach you everything you need to know about Google+ Hangouts and Webinars OnAir via simple step-by-step, bite-sized video tutorials. You will become an EXPERT with Google+ Hangouts and Webinars OnAir in under 30 minutes and you will be able to host your own webinar starting today!

Yes. Google+ Hangouts automatically starts recording your webinar as soon as you hit the "Broadcast" button without any recording software required on your part. Your Hangout streams live to your Google+ and YouTube account, and within minutes of you ending your Hangout, a recording of your webinar will pop up on your YouTube account like magic.

In order to broadcast your Hangout to all of your webinar attendees, you must have a YouTube account associated with the Google+ account you have. If you don't have one, you will be prompted to create one when you hit broadcast and it takes about 3 seconds.

We are so excited about Webinars OnAir because this platform is built on top of the Google+ Hangout software. Google's technology is the best on the planet, which makes the Webinars OnAir experience extremely reliable. However, depending on your browser settings and hardware you may occasionally run into an issue that requires a simple setting you need to adjust. ANY issue can be resolved within minutes so don't be scared! (unless of course you're using a dial-up internet service... Google doesn't like dial-up and will not be able to stream clearly to / from your machine due to a slow internet connection).
Click here to troubleshoot your Google+ Hangout issues using Google's troubleshooting documentation.

A decent webcam if you want that face to face interaction(the better the quality, the better the results)

A good microphone is a great thing to have. You can use your computer's built-in mic, but your audio quality may suffer.

Everyone inside your Google+ Hangout (your panelists - remember, 10 Max) should ideally be using headphones or earbuds to drastically reduce any kind of echo that could happen without headphones. If you are hosting a webinar and hear an echo, 99.99% of the time it's because someone isn't using headphones.

We recommend running your hangout with the fastest internet connection you have at your disposal. This will make the stream run as smooth as possible.

Webinars OnAir is an application / tool suite that works in conjunction with Google+ Hangouts. So it's not "what browsers work with Webinars OnAir".... The question is, "What browsers does Google+ Hangouts support? The browsers that Google supports are as follows: Internet Explorer 8 & and higher, Firefox 3 and higher, Safari 5 and higher, Chrome 4 and higher.

ALL of the big ones! Easily integrate your autoresponder with Webinars OnAir so that when people register for your webinars, they also join your personal list! Webinars OnAir currently plays nicely with Aweber, GetResponse, iContact, Infusionsoft, MailChimp, and Sendy.

No. Webinars OnAir is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you will not be billed again and you can cancel at any time by clicking ONE button in your Webinars OnAir back office.

Currently we accept Visa, Mastercard, and American Express. We do not accept PayPal. At this time we only accept payments online so we will not be able to accept a P.O., invoice you, or take an order over the phone.

Webinars OnAir is a simple yet powerful webinar platform that is now available to the masses. Not just fortune 500 companies. Combining the power of Google+, and built by marketers, we believe this is your one-stop-shop for finally being able to host your own webinars.