Wiener Linien: Facts and Figures 2016

Free WiFi is available at the information offices of ten major transfer points:

Südtiroler Platz/Hauptbahnhof (U1)

Karlsplatz (U1, U2, U4)

Stephansplatz (U1, U3)

Praterstern (U1, U2)

Schottentor (U2)

Westbahnhof (U3, U6)

Landstraße (U3, U4)

Erdberg (U3)

Bahnhof Meidling (U6)

Floridsdorf (U6)

The service offers information in English, such as a map of the local surroundings, the scheduled departures of all lines at the transfer point, a routing device, and the opening hours of the respective info office.

The service is free of charge, no registration is needed.

Information office

Monday - Friday

Saturday, Sunday, Holiday

Stephansplatz (U1, U3)

6:30 am - 6:30 pm

9 am - 5 pm

Karlsplatz (U1, U2, U4)

6:30 am - 6:30 pm

closed

Praterstern (U1, U2)

6:30 am - 6:30 pm

8:30 am - 4 pm

Westbahnhof (U3, U6)

6:30 am - 6:30 pm

9:00 am - 5 pm

Hauptbahnhof (U1)

6:30 am - 6:30 pm

8:30 am - 4 pm

Schottentor (U2)

6:30 am - 6:30 pm

closed

Landstraße (U3, U4)

6:30 am - 6:30 pm

closed

Bahnhof Meidling (U6)

6:30 am - 6:30 pm

closed

Floridsdorf (U6)

6:30 am - 6:30 pm

closed

Customer Service Centre

Monday - Wednesday,Friday:

Thursday:

Erdbergstraße 202, 1031 ViennaU3 Underground station Erdberg

8 am - 3 pm

8 am - 5:30 pm

Ticket Office

Monday – Friday

Stephansplatz (U1)

6:30 am - 6:30 pm

Karlsplatz (U1, U2, U4)

6:30 am - 6:30 pm

Praterstern (U1, U2)

6:30 am - 6:30 pm

Landstraße (U3, U4)

6:30 am - 6:30 pm

Hauptbahnhof (U1)

6:30 am - 6:30 pm

Westbahnhof (U3, U6)

6:30 am - 6:30 pm

Spittelau (U4, U6)

6:30 am - 6:30 pm

Schottentor (U2)

6:30 am - 6:30 pm

Reumannplatz (U1)

6:30 am - 6:30 pm

Bahnhof Meidling (U6)

6:30 am - 6:30 pm

Hietzing (U4)

6:30 am - 6:30 pm

Ottakring (U3)

6:30 am - 6:30 pm

Floridsdorf (U6)

6:30 am - 6:30 pm

Kagran (U1)

6:30 am - 6:30 pm

Customer Service Centre

Monday - Wednesday,Friday:

Thursday:

Erdbergstraße 202, 1031 ViennaU3 Underground station Erdberg (U3)

8 am - 3 pm

8 am - 5:30 pm

If you lose an item on one of our trams, buses or trains, or in a station, the Lost and Found Service of the City of Vienna is available to assist you. Please inquire about lost items by phone or email, and make sure to bring valid photo identification when picking an item up.