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Frequently Asked Questions

Stripe is a simple and powerful way to accept payments online. Stripe has no setup fees, no monthly fees, and no hidden costs. Millions of businesses—ranging from startups to Fortune 500 companies—rely on Stripe’s software tools to accept payments securely and expand globally. Stripe is available to businesses in 35+ countries. With Stripe, you can accept all major debit and credit cards from customers in every country in 135+ currencies. You can learn more at the Stripe website

With Stripe, you can start accepting credit and debit card payments almost instantly. You can either create a new Stripe account, or connect an existing Stripe account if you already have one. Get started here.

Yes! Stripe meets and exceeds the most stringent industry standards for security. Stripe is also audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. (This is the highest level of certification available.) You can learn more about the technical details of Stripe’s secure infrastructure at: https://stripe.com/docs/security/stripe. You can see Stripe’s PCI certification here.

Stripe supports all major credit and debit cards, plus other payment methods. To find out which specific payment methods available in your country, please see Stripe’s Payment Options page and select your country at the page’s bottom-left corner. Here are some examples:

Japanese businesses can accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

You can also accept gift and prepaid cards of the above types. You can use Stripe to charge cards of these types from customers anywhere in the world. Stripe also supports Apple Pay, Google Pay, 3D Secure, SOFORT, iDEAL, Giropay, Bancontact, SEPA direct debit, and China’s Alipay.

Get charged only when you earn money. No monthly fees, setup fees, or hidden costs!

For detailed pricing information by country, please seehttps://stripe.com/pricingand select the relevant country at the page’s bottom-left corner.

The following examples show basic pricing for U.S. users only:

Credit card processing

2.9% + 30 cents (USD) per transaction

$15 (USD) for disputes

ACH payments

0.80% per transaction, with a $5 (USD) cap

Nonprofit preferred pricing

Stripe offers a discounted processing fee for qualifying nonprofit organizations. Stripe’s custom charity pricing structure is only applicable for organizations accepting donations (e.g. not selling products or tickets), and by receiving these discounted rates, your organization will be agreeing to primarily use your Stripe account for this purpose.

If your organization has nonprofit status and will be processing 80% or more of donation payments on Stripe, email nonprofit@stripe.com with the following information:

Once you’ve made your first charges with Stripe, your first payout will be initiated, and should post within seven days. Thereafter, all US-based merchants will receive payouts on a rolling two-day schedule.

You can link your bank account, and set the frequency of these payouts, in your Stripe Dashboard’s Balance page. From there, you can also view all payouts from Stripe to your bank account. To learn more, visit Stripe’s documentation on Receiving Payouts.