Gentlemen

We are honored you have given us the opportunity to provide you with the highest quality beauty / grooming services.

We pride ourselves in having a professional staff of hair stylists, colorists, & make up artists. We proudly stand behind our work. If for any reason you are not satisfied, please bring it to our attention within 48 hours and we will do our best to ensure your satisfaction.

Our GUARANTEE

A complimentary consultation before services so we can ensure that you get exactly what you came for.

Guidance about which services, products and styling tools we offer that will enhance not just your hairstyle, but your lifestyle.

A personalized recommendation for beauty products that maximize and maintain the results of this visit straight through to the next.

Salon Policies

Confirmation of Booking

You will receive an email confirmation for your appointment with a “Confirm” Link. You can click the link and it will confirm your appointment automatically. We will also call to confirm your appointment. We cannot reserve appointments that are not confirmed.

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Cancellation Policy

A credit card is required to hold your appointment. We require a 24 hour notice to cancel any appointment or you will be charged $25 for services up to or more than $100 and $50 for services totaling up to or more than $200. This applies to all no-show, cancelled, or rescheduled reservations with less than 24 hour notice.

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How to Cancel

Appointments may be cancelled online up to 24 hours in advance. Click the cancel button on the confirmed reservation section or call 201.340.4514 to cancel/reschedule your appointment.

Cancelling or Missing an appointment with less than 24 hours notice impacts our opportunity to service other clients and will result in a cancellation charge.

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Credit Cards

Please be advised that a credit card may be required to secure your reservation. We accept Amex, Visa (debit/credit), Mastercard, Discover. We do not accept tips on credit cards.

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Online Profiles

By creating an online profile/providing your contact info with Substance Salon, you have willingly elected to receive confirmation emails and text message notifications about salon news/updates. By accepting your appointment you agree to these terms and these forms of contact.

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Gratuities

All gratuities must be paid in cash. Often times our guests ask how much they should tip? The industry standard is 15-20%.

PARKING

Kip Avenue Parking lot directly behind our building and access to the salon from the rear. Street meter parking is also permitted on Park Avenue, Orient way and nearby cross streets.

WITH SINCERE GRATITUDE…

The Substance Salon Team would like to thank all of our guests for their patronage.

What our clients say about us

I never had a go-to hairstylist, until I discovered Substance Salon. I met the awesome folks over @ Substance during a bridal show. Even though I had already booked my hair and makeup with another salon, I booked Substance to do the rest of my bridal party. Flawless! In the meantime, I also started going to Substance for my regular haircuts and color treatments. I can't say enough about how great Kristy is. On my very first appointment it ended up lasting hours past closing time (I have long hair) and yet everyone was really nice and patient, and you could tell they really cared about their customers. So I think that's been over a year ago and I've been going back ever since. I even got my husband to ditch his $10 mall haircuts and start coming here!

My boyfriend recommended that I check out Substance Salon after getting his haircut by Manny, the owner. He said that Manny understands the 'look' he wants and cuts hair to achieve perfection. I have had my hair done at Manny's establishment many times now and have always left with a HUGE smile on my face. I couldn't be more satisfied with the atmosphere that Manny and his staff have created, their talent, patience (as Kristy has exemplified after doing a full head of blonde highlights for me on my long hair), and overall treatment of their clients. I highly recommend Substance Salon whether you are a guy or a girl. They have everything it takes to run a successful salon that keeps their clients coming back! By Lori : )

Let's get right to the point: Manny has killer skills. Not only did he ask all the right questions about what I liked and DIDN'T like about my hair; he has the experience and talent to know what will and WON'T work with YOU. The man makes it personal. You are not sheeple; you are not a means to his paycheck. He's a professional, and yeah, an artist in his own right. The proof is in the end result, and with the end result I could not have been happier. Normally I bring a hat with me to pop on after a cut, just in case I don't like the way it was styled, or just in case it's an absolute disaster. I've worn that hat PLENTY of times. I'm happy to say I did not need the hat. In fact, I was stoked when I left. That's a rarity kids.

“Great vibe as soon as you walk thru the door! Seriously, Marisa is amazing! Tonight was the first time that she highlighted and cut my hair and I'm loving the results. I have blond highlights that tend to turn brassy, and after explaining this to her she picked my formula and hit it dead on. My haircut came out just as fantastic as my color. What also really made my experience enjoyable was how personable Marisa was. She made me feel like we have known one another for years. Great conversation and laughs the entire time! Manny the owner, and the rest of the staff was just as nice! Oh and a great perk is the receipt they emailed me had a 10% off coupon for your next service...such a great idea!”