Telecommunications

Telecommunications

In a highly competitive industry like telecoms, we understand the importance of always providing the smoothest and most effortless customer service to ensure client satisfaction levels stay on top. At SkyCom we can support you with technical support and other customer care needs via live voice, chat and email support.

Our nearshore bilingual agents will be able to serve your clients in the language they are most comfortable with while reducing your operational costs and with scalable solutions according to your growing needs. Our pricing structure is simple and by using a nearshore provider you won’t be hit with additional fees for uncomfortable daytime office hours as we are on U.S. Central Time zone. Visits or training sessions are easily scheduled for you on site as we are only 2-6 hours away from any major U.S. airport.

To learn more about services we could offer to your industry please visit our ‘services’ section, call us at (844) 240-0079 from the U.S. or fill out the form below and we will be in touch shortly.

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Get to know us

Yolanda Ferrufino

Healthcare Manager

Yolanda has a major in Linguistics and Languages and has been working in the customer services industry for over 5 years. She stays on top of industry news and ensures her team works with the commitment and competence needed to deliver. Yolanda enjoys time in nature with her dogs when not in the office.