Author
Topic: EHell slow responding (Read 6611 times)

The forum is so slow responding. Sometimes it takes forever to get on at all and the problem extends to opening another thread or folder. I tried both IE and Flamingvixen. Same problem. I tried going to other sites and they come up just fine, so I know it is confined to EHell. The problem is with posting, too.Anyone having this problem?

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I've never knitted anything I could recognize when it was finished. Actually, I've never finished anything, much to my family's relief.

It was acting up again this morning when I tried to open threads. It just wouldn't. I had to go out and come back later. I still have not heard anything from my PM to admin. I would assume they read this glitch folder for problems that may be occurring so they can stay on top of things that are not working, so maybe they will respond here. It's very frustrating.

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I've never knitted anything I could recognize when it was finished. Actually, I've never finished anything, much to my family's relief.

I wish that I could find the thread/post (and I certainly don't speak on behalf of the staff) but I believe that the forum is sluggish in the AM because of forum back-ups being scheduled for that time. I can't imagine the size.

There is a back up of the server happening in the wee hours of the AM EAstern Standard Time which can slow your access if you happen to be on at that time.

The morning "rush" hour between 8:00 and 9:00 am EST when it seems everyone is trying to get on has been problematic to diagnose and fix. A large part of the problem turned out to be the web hosting service which had begun to decline in customer service and then suddenly sold the business to another web host service provider. That turns out to have been a good thing because the new host provider is a lot more tech savvy and customer service oriented. So, a support ticket was submitted and after some observation and analyzing they think they know why there was a slow down. They tweaked something and enabled something else so all should be good. If it's not, let me know.

I'm still having a lot of issues with either not being able to get in or being bumped off when switching to a new thread, on IE8 here at work, especially in the mornings but it has happened in the afternoon as well. I'm on Eastern Daylight Time for another couple of weeks.

On Safari at home, I'm still getting slow response sometimes in the evenings.

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After cleaning out my Dad's house, I have this advice: If you haven't used it in a year, throw it out!!!!.