Telecoms

The future is connected

The telecommunications industry continues to be a source of growth, innovation and disruption. The arrival of 5G will support and create a whole host of opportunities for businesses. With the decline in voice revenue, telecom organizations can leverage advancements such as IoT, connected cars, smart homes and smart metering programs.

Complex infrastructure projects

Asset managment

Customer service operations

Field Service

Meeting and exceeding consumer expectations.

Consumer service expectations are higher than ever before. Your infrastructure, assets and customer service operations should be prepared to handle this. Digital transformation enables telecommunications companies to deliver customer value throughout all the critical business processes to improve efficiency and service levels.

The Connected consumer

Do not take consumer loyalty and patience for granted, almost half of the global citizens are eager to try new products and services. The speed, quality, reliability, coverage and service level agreements are key success factors to gaining and retaining customers. Eqeep offers solutions that cover the entire breadth operations for telecommunications organizations.

Internet of Things

the future is connected and we are starting to see a glimpse of this now with smart and connected homes, cars, roads, cities and appliances. Manufacturers are increasingly building sensors into their products for added functionality and value. Significant investment is required for this to happen, telecom companies need to capitalize and find new revenue opportunities from these new developments.

Digital transformation throughout the entire organization

At Eqeep, we know the challenges telecom face and know how to turn them in opportunities. With our cloud enabled ERP, EAM and FSM software we create and deliver true value with our solutions for field service, operators and infrastructure providers.

Project and Asset solutions

Effective asset management has a direct impact on customer satisfaction and profitability. We provide advanced asset management with preventive, planned and break/fix maintenance solutions including linear asset functionality for maintaining networks, towers, poles and other infrastructure.

Intelligent Field service management

Network speed and availability are some of the relevant metrics that impact customer satisfaction. So is service engineer on time success for equipment uptime and technician productivity. We offer AI enabled scheduling & dispatch and provide real time optimization capabilities to ensure the greatest value to all stakeholders is provided during service delivery.

Eqeep is the most effective partner for

Enterprise Asset Management

Features that maximize the efficiency of your assets Asset Lifecycle Management Our one of a kind enterprise asset management solution has a wide scope of functionality to support every single process of the asset lifecycle. Thanks to the deep project management capabilities that is embedded in our solution, we can easily manage all the stages...

Service Management

Eqeep as your partner in digital transformation

“We help companies increase their competitive advantage, by analyzing, organizing and simplifying their value chain through digital transformation. With our customer and solution focused approach we enable our customers to achieve their business goals.”

More cases and information

Applikon Biotechnology – Eqeep

Applikon Biotechnology is a Dutch manufacturer of bioreactor systems. It develops, produces and supplies systems for both research and manufacturing purposes. As a fast-growing company, it is facing an increase in market wishes and requests. Which and what type of people can support key- and end-users? And how would these requests be handled?

Emergya Wind Technologies (EWT) – Eqeep

Emergya is a global oriented company that designs and produces wind turbines. It was using IFS Applications, version 8.2 for several years until aninvolvement of the user community within the company. The configured functionality of IFS Applications was not used as intended until the company decided to take another approach to optimize IFS Applications.

Optronica – Eqeep

Optronica Service BV is an independent service organization which focuses on ophthalmic equipment, among which lasers, microscopes and diagnostic equipment. Optronica faced the challenge on maintaining medical equipment in accordance to the strict guidelines on the usage of medical devices from health care authorities. Optronica chose IFS Application as its ultimate solution.