Guy : As far as we know here we can't order parts, I don't have a 3d printer, I can't order extra cars and controllers or track. There apparently is no support besides what is here (It's nice that other fellow owners are stepping up and trying to help). Yes there is a promise of a website sometime in the future. I don't have a clue about why it would take so long for a website to be put up. Heck my son put one up in a few hours. Guy I hope you are wrong about them having not thought about spare parts selling or even warranty help. But maybe there weren't enough sets sold here in the USA to have that support.I continue to wait like maybe a couple of others on here. But this has to be addressed to the retailer that sold it to me. I can't believe that Hammacher even considered selling this knowing that there was no manufacturer support. But at least Hammacher does have the best return policy (LIFETIME) there is and that probably is why they took a chance on Real FX Racing.

I am trying to hold onto my set that was given to me for Christmas. But it is boxed and stored now as I am afraid we will have something go wrong with it if we race on it and then I will go ballistic on this. I am trying to stay calm but seeing the problems that have come up have me really questioning why I am still holding onto it. I feel the tech on it is wonderful and I want it to succeed..

I've just printed a replacement steering shaft for the controllers, from Graeme's ZIP file. I printed it on my K8200 3D printer using 3mm PLA, I ended up printing it with the stop part at the bottom and using supports.

the print took about 3 minutes to complete, it then took an hour or so to file away the excess so it fitted!... But it does and I now have a working controller again.