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FAQ's for Faculty

Can I use the Blackboard Mobile App?Yes, it is free for Chapman users and can be downloaded from the Apple or Android Store.

How do I find my courses?When you log in to blackboard at https://blackboard.chapman.edu/, you will see a partial list of your courses on the upper-right corner. You can also click on the tab entitled “Courses” to see a full list of your courses.

What if I don’t see my course listed?If your course isn’t listed under the Courses tab, chances are you:(a) haven’t yet been set up to teach the course, in which case you should contact your administrative assistant,(b) courses haven’t been loaded yet, in which case you will have to wait until about two months before the semester begins, or(c) your courses are not showing on your front page list, in which case you should click on the cog wheel (settings) in the upper-right corner of the courses list. From here, you can click on the courses you would like to have showing on your list (or unclick those you don’t want to have showing).

Can my students see the course?Your students will be able to see your course unless you choose to make the course unavailable. To make your course unavailable, follow the steps listed here: Changing course availability.

Can I add a TA to my Bb course?You cannot enroll the TA yourself, but you can get the service desk to enroll a TA. Your teaching assistant will need to follow the steps listed here: TA FERPA training in order to get enrolled.

Can I add waitlisted students to my Bb course?No, only enrolled students are added to Bb course sites.

Can I add an additional instructor to my Bb course?Yes, you can add additional instructors by following these instructions.

I am getting an error message in Blackboard. What do I do?Contact the ServiceDesk, servicedesk@chapman.edu, to report the error and to get a solution for the error.

How can I learn more about using Blackboard?Visit this website for more information about learning how to use Blackboard.

Why am I having problems uploading large files to Blackboard?Each course site has a size limit of 2G, which means that you cannot load more than this amount of files into a course. If you are close to your limit, you can delete extraneous files by following these instructions. Media files can be large and fill up the course size limit quickly.