Au Financiers ties up with CRMNEXT to deploy banking solution

Au FINANCIERS has recently received a license from the Reserve Bank of India to transform into small finance bank, expanding its existing lending products to include a full suite of banking services.Priyanka Sangani | ET Bureau | January 20, 2017, 15:52 IST

CRMNEXT, which provides customer relationship management services for financial services said that it had tied up with Au Financiers for its 'Assisted Bank-in-a-Box' solution to kickstart the Au Financiers' banking operations.

Au FINANCIERS has recently received a license from the Reserve Bank of India to transform into small finance bank, expanding its existing lending products to include a full suite of banking services.

"With more than half a million customers, Au Financiers has been a leading and trustworthy financial partner to unbanked and underserved," said Ashish Gopal Saxena, CIO, Au Financiers. "We are now looking to create a more enhanced customer experience through the introduction of our new banking services, in the shortest time possible."

Designed to help new players grow quickly and compete without compromising on service, CRMnext's Assisted Bank-in-a-Box automates and personalizes processes so bankers can focus on meeting the unique needs of each client and delivering stellar user experiences across the board. The platform provides solutions for all customer management needs including inquiry-to-sales management, eKYC, biometric integration, ready adaptors for CIBIL, Aadhar/PAN verifications and more.

"Our ready-to-deploy solutions enable 'small finance' banks (SFBs) to rapidly launch and scale operations, leveraging the same best practices and CRM solutions used by the world’s largest banks," said Sushil Tyagi – director Global Sales and Marketing, CRMNext. "We believe technology is the great equalizer, and are committed to equipping financial institutions of all sizes with the advantage they need to compete in our global marketplace."