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Customer Center

Welcome to the RCN Customer Center.

RCN’s Customer Center is your connection to helpful tools and sophisticated products. From here you get fast, around-the-clock access to the information you want with a few clicks. It’s your starting point to accessing the essentials - tips for using your RCN services, webmail access, exclusive promotions, support videos and guides plus so much more.

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Dealing with RCN has been the polar opposite of dealing with another cable company. I like your guarantees on the email - "We will do what we say we're going to do". It's amazing that basic competence is bullet point these days...

Ryan, Chicago, IL

Switching Is Easy

With same-day installation, two-hour service windows and 24/7 customer support, switching to RCN has never been easier.