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Product FAQs

Troubleshooting

My monitors are flickering when used through my MST hub. What do I do?

If you are experiencing flickering issues with the MST hub, your monitors may be at a 59 Hz refresh rate. If they are at 59 Hz, you need to adjust the refresh rate to 60 Hz. In order to change your monitor's refresh rate, complete the following:

Right-click anywhere on your desktop.

Click Screen resolution or Display settings.

At the top of the screen, select the monitor that you want to change the refresh rate for.

Click Advanced settings or Display adapter properties.

On the Monitor tab, click the Screen refresh rate drop-down list.

Note: This step may vary depending on your operating system and graphics card.