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General Info

Welcome to Bank of America in Los Angeles, CA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.

Went to this branch, they had horrible service. I've been with Bank of America for 24 years and they have finally pushed me over the edge with their poor customer service.

I wanted a simple transaction to be completed, cashing a check and because the guy at the counter was new, instead of calling over the manager who has known me for years, he rudely answered that he will not assist me... Yes, its true that I did not have my ID, but if the manager would have been alerted, he would have confirmed my identity.

Long story short, why can't they have people working behind the counter who know a thing or two about customer service...

I am leaving Bank of America because they clearly don't know how to treat long term customers, and by the way, I am a private banking customer.

I keep waiting for something to happen where I won't like Bank Of America anymore, but everytime I have a problem they've made it right. Best Deal: If you're referred by another customer you BOTH get $25 when you open a new account. How cool is that?

Their on-line banking allows direct transfers between Bank Of America that are almost instant and fee free. This means my roommmates can pay me the rent and I get it INSTANTLY.

Their loan rates however are pretty bad, you can get a better car loan almost anywhere else. I use my credit union for credit cards and loans and Bank Of America for everyday checking.

The most locations, innovative services, good service. I can't think of a reason to bank anywhere else.