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According to McKinsey, there is “a second wave of automation and AI emerging in the next few years, in which machines will do up to 10 to 25 percent of work across bank functions, increasing capacity and freeing employees to focus on higher-value tasks and projects.” Some might think that 25% is quite a high number,Read more

Last week, I talked about a common misconception about Artificial Intelligence: all AI technology is a black box. While this may be true for some instances, this isn’t the case for all forms of AI. There are solutions where you can easily identify why a particular conclusion was made, which can be particularly helpful for complianceRead more

Last week, VentureBeat hosted a summit in Berkeley called “Riding the AI Wave.” Talks focused around the multitude of ways that AI is transforming business, but according to VentureBeat’s staff writer, Khari Johnson, one common theme kept popping up: the human element of AI. Any technology using AI is tried and tested by a human,Read more

A number doesn’t always tell the full story. Very few departments, even people, are numbers-oriented and even then, a single number can be interpreted a wide variety of ways. This is a fundamental problem we see with data-driven decision making. Businesses are realizing the importance of incorporating real-time information, but are unsure of how toRead more

Opinions about automation in the workplace are slowly changing, based on two different surveys that were recently released. The first, a survey from MIT and Genesys. They interviewed over 550 senior executives about their use of technology for customer experience programs. The other study, from Capgemini, looks at nearly 1,000 organizations and over 50 useRead more

Every year Gartner makes top predictions on the future of digital technology. In 2015, one of these predictions was by 2018, 20% of all content will be generated by machines. Over the last two years, we’ve found these predictions to be accurate as the demand in the market for Natural Language Generation (NLG) software continueRead more

How can you achieve a cost savings of up to 75%? With automation, according to an article from KPMG this week. There’s also reports on how automation can help enhance capacity up to 35% as well as improve the overall quality of work. More and more evidence is pointing to the benefits of automating specific tasks orRead more

Many businesses today, despite investing in real-time data streams and state-of-the-art data aggregation tools, still manually draw insights from data. This task is frequently left to data analysts, or worse, the end users. For many, there is a bottleneck when moving from data analysis to to a decision. So how can companies turn current data streams intoRead more

In the beginning of the month, Morningstar ETF Conference brought together finance advisors to talk about strategies and insights about exchanged-traded funds (ETF’s). A synopsis by Advisor Perspectives outlined an interesting talk by Vanguard’s Global Chief Economist, Joe Davis. Davis’ talk, titled “The Trend that Will Define Our Lifetime,” examines about how the workplace isRead more

As I look through the news each week, it really amazes me how often I see the term Artificial Intelligence misused or applied in ways that aren’t really realistic based on our current understanding. Some misappropriation is understandable, given the term itself is quite broad and we’re only just starting to understand how the technologyRead more

ABOUT YSEOP

Yseop is an international AI software company and one of the early pioneers of natural language generation technology. Its proprietary AI platform, powers enterprise-level customer support, sales and reporting applications. Its highly customisable solutions deliver superior quality analysis and more human-like dialog, resulting in higher levels of customer satisfaction. Headquartered in France, Yseop has operations throughout Europe, the US and Asia.