My laptop - but I can't live without the damned thing! Basically I'm being told that no wireless networks are available, yet until yesterday I had no problem connecting to my BT home hub. Fortunately I can use the ethernet cable but it isn't convenient. Have spent nearly an hour trying to solve this problem without success.

My laptop - but I can't live without the damned thing! Basically I'm being told that no wireless networks are available, yet until yesterday I had no problem connecting to my BT home hub. Fortunately I can use the ethernet cable but it isn't convenient. Have spent nearly an hour trying to solve this problem without success.

I told my dad that I am bored of chain watches and want a strap one for daily use. But he got me a chain watch which is identical to my old one ( he never knew that) and says, "Something like what you wanted right?"

My laptop - but I can't live without the damned thing! Basically I'm being told that no wireless networks are available, yet until yesterday I had no problem connecting to my BT home hub. Fortunately I can use the ethernet cable but it isn't convenient. Have spent nearly an hour trying to solve this problem without success.

Your BT home hub box might need updating We had a problem with ours that it kept cutting off or we had to keep resetting the internet so my son updated the software on it.

Your BT home hub box might need updating We had a problem with ours that it kept cutting off or we had to keep resetting the internet so my son updated the software on it.

I may have to take it to my computer repair man because I don't have a clue as to how to update the software. I'm going to have to pay him a visit anyway because I keep getting a message when I switch the laptop on - a blue screen full of computer lingo that don't understand, but which mentions the rather alarming words "Crash Dump" and the fact that Windows was unable to start because of a problem. I'm then invited to do System Restore and Repair, which of course I do, but the repair element of it can take anything from 5 minutes to half an hour.

I did ask Windows to check out the wi-fi problem and was told that an adaptor wasn't plugged in. As the only adaptor I can see is the one on the power cable, and which is obviously working, I'm mystified. There's also a reference to the wireless capability having been disabled and that there should be a switch on the computer or a function key I can use to enable it - but I can't see anything like that either!

I may have to take it to my computer repair man because I don't have a clue as to how to update the software. I'm going to have to pay him a visit anyway because I keep getting a message when I switch the laptop on - a blue screen full of computer lingo that don't understand, but which mentions the rather alarming words "Crash Dump" and the fact that Windows was unable to start because of a problem. I'm then invited to do System Restore and Repair, which of course I do, but the repair element of it can take anything from 5 minutes to half an hour.

I did ask Windows to check out the wi-fi problem and was told that an adaptor wasn't plugged in. As the only adaptor I can see is the one on the power cable, and which is obviously working, I'm mystified. There's also a reference to the wireless capability having been disabled and that there should be a switch on the computer or a function key I can use to enable it - but I can't see anything like that either!

Oh Aileen, that would have me all and luckily I have a son that is able to decipher these things for me. I hope you have a good technician to take your computer to and that it doesn't cost you an arm and a leg.

I may have to take it to my computer repair man because I don't have a clue as to how to update the software. I'm going to have to pay him a visit anyway because I keep getting a message when I switch the laptop on - a blue screen full of computer lingo that don't understand, but which mentions the rather alarming words "Crash Dump" and the fact that Windows was unable to start because of a problem. I'm then invited to do System Restore and Repair, which of course I do, but the repair element of it can take anything from 5 minutes to half an hour.

I did ask Windows to check out the wi-fi problem and was told that an adaptor wasn't plugged in. As the only adaptor I can see is the one on the power cable, and which is obviously working, I'm mystified. There's also a reference to the wireless capability having been disabled and that there should be a switch on the computer or a function key I can use to enable it - but I can't see anything like that either!

Do you have an ethernet cable? If so try connecting that to your router then to your computer.

^ Thanks, but the problem has now been solved (see post below). I had been using the ethernet cable though but it was a real pain because I can't get my laptop near the hub which has of necessity to be in the hall where the phone socket is.

Oh Aileen, that would have me all and luckily I have a son that is able to decipher these things for me. I hope you have a good technician to take your computer to and that it doesn't cost you an arm and a leg.

Got the wi-fi problem sorted out with BT. The wireless switch had been turned off, and the reason I couldn't find it in the first place is because it's a tiny little thing you slide on the front of the LH side of the base of the laptop. It was only when the adviser negotiated me to the right area that I finally found it. It would have made life a lot easier if Sony had made it more visible in the first place! Also because the switch slides I know what must have happened because I realised later that I've a habit, when looking at something on the screen, of unconsciously rubbing my left thumb along that part of the base.