CUSTOMER SERVICE

About the NRA Program Materials Center

Browse these pages to purchase all NRA program-related materials, such as:

Instructor Aids and Clothing

Training Handbooks, Videos and Range Manuals

Law Enforcement Training Material

Marksmanship Qualification Awards

Youth and Women's Programs Items

Competitive Shooting Aids

Eddie Eagle Workbooks and Videos

Safety Literature

Following are some helpful points when shopping the NRA Program Materials Center:

The NRA Program Materials Center is optimized for Internet Explorer 6. If you are
using a different browser and experience recurring problems, please call 800-336-7402
to place an order, weekdays 8:30 am ?8:00 pm EST.

NRA Program Materials Center Ordering Once you register with the site you
will not need to input your billing or shipping information again unless you wish
to make a change. To place an order, sign in and just add the items you would like
to purchase to your cart. Once you submit your final order, you will receive an
email confirmation with your order number for future reference. Please review
your order in detail before submitting as we cannot modify an order after it has
been submitted. Online orders are usually processed within
72 hours of receipt. The ability to check your order status online is
not yet available. We hope to offer it to our members in the future.

NRA Program Materials Center Security Protecting your order information is
a priority. The National Rifle Association makes every effort to protect your online
order information. NRA uses SSL encryption to avoid the decoding of that information
by anyone other than the NRA. To check the security of your connection, look at
the lower left-hand corner of your browser window after accessing the server. If
you see an unbroken key or a closed lock (depending upon your browser), then SSL
is active. You can also double-check by looking at the URL line of your browser.
When accessing a secure server, the first characters of the site address will change
from "http" to "https."

We also offer you another way to place your order if you are not comfortable with
online shopping.

Phone Order
To order, call toll free at 1-800-336-7402 weekdays 8:30 am - 8 pm EST. Outside the U.S.(U.S. Territories Only) please call 301-577-7550 EXT #6 between the hours of 8:30 am - 8 pm EST, Monday through Friday. You will be directly routed to a telephone operator who will take your order once you indicate that you are calling from outside the United States and need to place an NRA Program Materials order.

Payment Options The NRA Program Materials Center accepts the following credit
cards: Visa, Mastercard, Discover and American Express. We do not accept purchase
orders, mail in orders or checks.

PricingPRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.The price at which
you purchase from the NRA Program Materials Center is the only one we can honor.

Sales TaxYour total sales tax due is based on the NRA’s legal obligations in the state where your merchandise is shipped, unless you provide the NRA with an exemption certificate. Note: The shipping fee is also subject to sales tax in many states.

Shipping Charges Charges are based on the value of your order. Shipping Table

Shipments Outside of the U.S. Due to current U.S. State Department regulations we are no longer able to ship training materials to foreign countries. For deliveries
to Hawaii add $20.

DeliveryPlease allow up to 2 weeks for standard delivery inside of the Continental
U.S. for in-stock items. There is an express delivery option available at
an additional charge. Orders with express shipping option will ship same day order is placed if placed before 3:00 pm ET.Please allow a minimum of 72 hours processing time in addition to
the shipping time when choosing your method of expedited shipping. NOTE: You
cannot count the day you place your order or Saturday and Sunday as part of the
processing time or as delivery days including expedited orders.

Returns All returns must be made within 60 days of receipt of materials.
Merchandise returned for refund must be in sellable condition unless received damaged.
In this event, you must call our Customer Service Department at 1-800-336-7402 to
notify us of the problem. We can only refund Shipping costs if the return
is the result of our error. Please see the back of the packing slip received with
your order for complete instructions on returning merchandise. To help us be more
efficient with your refund process, please return a copy of your packing slip with
your order.

Questions on the NRA Program Materials Center Please let us know if you have
questions about shopping at the NRA Program Materials Center. You can email us at
help@nrapmc.zendesk.com