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Stay in control with Plan Check

What is Plan Check?

Plan Check is our way of providing reassurance that you’re getting the best value from your Pay monthly plan.

We’ll send you an email or text message – depending on your preferred contact method – every 3-4 months of your plan or when you’ve used 75% of your data when you’re out of plan. It will show your usage over the previous few months so you can make sure you’re on the best plan for you.

How can I benefit from Plan Check?

If you’re already on the best plan for you, we’ll let you know, and give you peace of mind that you’re unlikely to receive larger bills than you’d expect.

If you’re exceeding your allowance, we’ll make a personalised recommendation to help you save money, such as adding a monthly Data Extra or moving to a new plan.

We’ll also let you know about any discounts or savings which are best for you, covering all lines or services on your account.