Payment and Security

Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.

Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So when buying through our site, you can be sure that you are completely protected.

Blueberries-online shall not be liable to any person for any loss or damage which may arise as a result of any failure to protect your password or account.

PAYMENT BY PAY PAL OR AMAZON

You may pay using Pal Pal or Amazon. Select the Pay Pal option when checking out using Sage pay or select the Amazon button if you wish to use your Amazon account.

BACS AND PAYMENT BY BANK TRANSFER

You may pay by BACS or via bank transfer on interent banking this way we can deliver to a different address to the billing address and you are not entering your card details online which some customers prefer. If you prefer this method please either email us or call us with the details of what you wish to order and we will give you the bank details.

tel:+44 [0]1253 311178

MAKING AN ORDER ONLINE

You will be asked to register if you are a new customer or login if you are a returning customer.

If you are registering you will be asked a few details about yourself

YOUR NAME,YOUR ADDRESS DETAILSYOUR EMAIL ADDRESS

You will also be asked to set up a password [which you must keep confidential-see general terms and conditions]You will be asked for a delivery address and post code. Please check that you have entered everything correctly. Then click check out and you will view your details again to check them before finally clicking on check out to make your secure payment using Sage pay. You will be taken to the Sage pay page to then proceed to Sage pay secure payment gateway. It is here you will enter your card details.We accept Master Card,Visa,Visa Delta Maestro,Amex,UK Switch and electron.You can also pay by PayPal by going through to the Sage Pay check out.

WHEN PAYMENT WILL BE TAKENYour card will be debited when your order is placed.

CARD AUTHORISATION FAILUREThe most common reason for a card not getting authorised is that you have put your details in incorrectly. Click the back button on your browser to get back to the card input page. Check that the details are correct and make any changes before proceeding once more. If authorisation fails again you should check for any reasons why your card was not authorised. You can call us and we will be happy to arrange alternative payment methods for you.

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