There was an error which prevented me from updating the theme. I used the envato toolkit and when I pressed update this message appeared,
‘Fatal error: Call to undefined method Envato_Backup::database_dump_filename() in /home3/pgarchit/public_html/wp-content/plugins/envato-wordpress-toolkit-master/includes/class-envato-backup.php on line 451’

Can you please reinstall the toolkit and try again? If it not help, you can just overwrite the file manually with FTP. Do this only with parent theme folder. Also don’t forget to go and click Save in theme options after that.

We wanted to know if there is anyway to make the buttons/button shortcodes links open in the same window. I tried adding target=”_self” after the links on the page, but that doesn’t work. Any ideas on how to edit the button short code for that to happen?

We wanted out restaurant/venue links to open in the same window from the side of this page:

Will that take away all my customizations? I’ve customized a lot and don’t want to lose that. Is there a specific folder in the theme or child theme folder I can upload to get the new window/button short code features updated?

I actually looked at the shortcodes.php for both the version I have and the updated version and they are the same it seems. At least the new_window for the button part is the same. I just dont think it works at all. Anyway you can refer me to a page where I can pull shortcode for that that actually works? Have you tried? http://www.goodtimedesignsd.com/about-us/

I am having an issue with formatting the portfolio section on the homepage to be different from the sample. We would like there to only be two portfolio selections and then the other half of the page be for a static image. We have been unsuccessful in making that work so we also tired making the two portfolios take up the whole page across and it worked but the images became blurry. For some reason the images will not format correct to keep from becoming pixelated. Why is this and what is the solution?

Hello . Great theme. I have an issue with the background color in the header changes to white when in Mobile view or on ipad. Can you please take a look on a mobile device: I need it to be blue like on a pc: http://www.delaneyinc.net/

thank you! I think its just a logical conflict, you want to have a blue background, and in the same time you don’t have any space around the page content on mobile devices – so that is why you see white background only. Do you have any ideas what to do in this case?

The blue background with your pattern, is the background for the empty space left after content, correct? So this is just “optional” case for the situations when you have larger screen than the content area width (most cases for desktop). But in case with mobile devices, there is not much space for the content, this “optional” background is gone. You have only enough space to show your minimal content on white background. This is absolutely normal, and that is how it is need to work.

I think you need to show an image of how you want to see it on mobile screen. I just don’t see a chance to put this blue background somewhere around, because content eats whole screen.

I want the background on the mobile site to be blue just like it is on the PC site. I am not following you at all. How can it be white? I have not set anything to white. I have another site where the background is black and do not have this problem. Please help.

i have already tried with both yes and no and either way i get a new window. i want it to open in same window. using this now – try it. [custom_button color=”dark” size=”small” new_window=”no” link=”http://www.digitaldevotee.com/sockhop/concierge-plus/”]Concierge Plus[/custom_button]

OK, so I download latest version of theme and re-stalled to check if I could maybe cross reference to figure what was going on. After loading the theme with no revisions just as is it actually has the same header and footer issue in IE8. You can take a look at the link here.

IE8 don’t understand the HTML5 tags, so its require JS processing of these tags. This done by the Modernizr library including in the theme, and which is need to be added in HEAD tag, but on your site I see its included in footer, which is wrong. I’m sure this is the reason of a problem, but I’m not sure why you have it in footer, because I clearly see that its need to be in header.

First want to say thanks for you assistance and support addressing the issue that I am having currently with the theme.

And I understand fully the details of your advice but not sure how that bit of code got into the footer instead of the head tag. The version http://terranovapartners.com/dev2/ is installed fresh per theme documentation with no changes? Maybe I’m installing the theme wrong? I will try to re-install once more to see if I get the same result.

I can not activate the theme for long time because its a website of a customer so i can’t show you the problem live, but i made a screenshot how it looks. The logo en menu appear smaller then they should, and also the footer is smaller and not correct. two footer widget are displayed above eachother wile they should be displayed next to eachother and the colord footerwidget is to far to the right. Als the page content is to far to the rigth, and the content of the sidebar widget is not shown in the sidebar but at the bottom of the page content. Screenshot: http://www.hobo-online.nl/wp-content/uploads/2013/10/dump.png

As I see everything is good. You just need to spent some time to learn the theme better.

Logo and menu menu depend on the value you set in “Theme Options > Header > Header Height” option.

The footer also have a special section in theme options for its management. You can set there a number of columns (widget areas). So if you setup 4 areas you will have 4 columns in your footer. And you need to put each widget in separate widget area to have them in a row.

I don’t understand what you mean here ” page content is to far to the rigth, and the content of the sidebar widget is not shown in the sidebar but at the bottom of the page content”. Do you have a sidebar on that page?

Hi i would like to have 3 different pricing-table, i mean 3 different colours for the price and the button.
How can i apply a class to the shourt-code [pricing_table] that permit me to change the colour generated in the generated-option.css?
Thank you

sorry it works was my mistake. How can i overwrite a rule or manage the generated-options.css? For example i would like to modify the line-height of the #page-title.hero-title h1 coding only the style.css.
Thanks

sorry for delay. I can help you with the Flex slider if you provide me with your URL so I can see the problem and provide the solution. But I’m not sure about implementing the search bar near the menu. I only can suggest to put the search widget in the footer.

Hi, I have a problem with the Nine theme. On a page I’m trying to show only selected categories for the portfolio, but when I put something else than All categories, I have an error message on my sites page, where the filters are. Can someone please help me.