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My Yahoo mail shows a discrepancy of about 10 hours on the…

Customer Question

My Yahoo mail shows...

My Yahoo mail shows a discrepancy of about 10 hours on the time posted for each email. My desktop computer shows the correct time of day, so this has to be Yahoo. This has now been going on for every email over the past 7-10 days. It makes it impossible to see an accurate time log for each email each day. Help?

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Through my desktop web browser. In fact my computer opens on Yahoo.

Technician's Assistant: What troubleshooting have you tried?

None- I would not know how to access a corrective measure.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

You stated that the time setting was showing up correctly on your desktop; so which computer/device are you having this issue on now?

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Customer reply replied 8 months ago

No-the problem is on my desktop. I said that this same computer shows the correct date and time of day on the computer screen continually, but each Yahoo email shows an incorrect time of being received by about 10-12 hours.

Customer reply replied 8 months ago

At this point I have paid 5$ for nothing. Is this legit? Should I contact Yahoo direct to inquire about your service?

I would like to assist you today with your email issue. Before I begin, I would like to explain that Just Answer is a group of experts with different skills and backgrounds. We are not tied into Yahoo but assist with all email issues. I may have a solution for you if you would like to still work with us.

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Customer reply replied 8 months ago

I initially thought I was communicating with Yahoo. I assumed this would be an easy fix with a simple answer from you. I do not want to enter a contact with anyone. Did it cost me $5 to find out that I was not communicating with Yahoo?

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.