Unable to create an account on www.alesis.com

I have tried to create an account to register my new purchase and download the software. However at the end of the registration process it doesn't show any script to say that it has been successful and the url has error at the end of it.Any ideas?Oh and I do try and login but it doesnt do anything, not even give me an error. I have also checked my email in case a verification email is needed to active the account. There is nothing

I apologize for the inconvenience, but it does seem that portions of the Alesis web page are currently down. Rest assured, I have made this aware to our web team and will update this post once I receive further information.

I apologize for the inconvenience, but it does seem that portions of the Alesis web page are currently down. Rest assured, I have made this aware to our web team and will update this post once I receive further information.

I'm unable to create account on Alesis I have problem while creating password it always shows that the password is not valid every time I trying to create but I'm unable to make plzzz do something I'm browsing from google...

I have the same issue creating an account on your website so I tried to get on the support page, as you replied, but everytime I try the HTTP ERROR 500 occurs.
I recently bought an alesis v49 and i just want to download the software, please fix the website!!

Make sure you're entering the serial number exactly as it appears on the bottom of your controller. When entering the serial number, be sure to include the "(21)" and capitalize the first letter of the serial number. There should be no trailing spaces either.

If you continue to receive a message that your serial number is invalid, please try using another web browser.