January 2016 Priority - Fixing Top Issues

We are aware that some players experience issues, and today we would like to provide visibility on our plan of action.

The development team’s top priority in January are to fix:

Error 41 – Most recurrent PvP connection error

Extended matchmaking connection time - Irregularly long loading time for some players (especially in Ranked).

Failed data synchronization - Failed data screen resulting, in some cases, to no renown being issued at the end of a match.

Loading screen freeze (smoke background) - Some players get stuck in a screen when loading a match.

Game exploit in which Defenders are able to go outside during the preparation phase (bypassing the red wall).

Party of 4 Matchmaking - Some users experience much longer matchmaking times if they try to matchmaking with a party of 4 players.

In order to stay up to date with the latest progress, you can now refer to the Top Priorities and Known Issues post, which has been updated with a new section that contains an overview of the top issues we are working on, with as much information as possible about them and the steps we are taking in order to fix it. This new section of the Known Issues post will also contain an estimation for the next communication update as well as the next title update.

Upcoming Patches

During January, we will be submitting two patches.
Both of these patches will first be released on PC (faster deployment process) in order to test the impact the fixes have and adjust if needed and then deploy the updates at a larger scale (all platforms).

Update 1.2

Estimated deployment on PC: January 7th

Estimated deployment on all Consoles: January 14th

Note that already, we can tell that patch 1.2 will not fix all of the top connection issues (full patch note to be released when it goes live on PC), but we are actively working on fixing these issues as soon as possible.

Update 1.3

Estimated deployment on PC: Mid-January

Estimated deployment on all Consoles: End of January

Update 2.0 (Season 1)

February

Thank you for your patience and all the invaluable feedback you’ve been providing.
Keep sharing issues encountered, feedback and good experiences as this helps us better shape the future of Rainbow Six Siege!

Failed data synchronization - Failed data screen resulting, in some cases, to no renown being issued at the end of a match.

Loading screen freeze (smoke background) - Some players get stuck in a screen when loading a match.

I think both errors are connected because they appeared around the same time and it's possible to join result screens with the data synchronisation error which results in the infinite loading screen for the joining player...

Thanks for keeping us in the loop when it comes to progress and priorities when it comes to these upcoming patches! Even if they're just estimations of fix times it's still a level of communication that was sorely lacking before and I'm ecstatic to see more communication coming out for the community. Keep up the great work!

We are aware that some players experience issues, and today we would like to provide visibility on our plan of action.

The development team’s top priority in January are to fix:

Error 41 – Most recurrent PvP connection error

Extended matchmaking connection time - Irregularly long loading time for some players (especially in Ranked).

Failed data synchronization - Failed data screen resulting, in some cases, to no renown being issued at the end of a match.

Loading screen freeze (smoke background) - Some players get stuck in a screen when loading a match.

Game exploit in which Defenders are able to go outside during the preparation phase (bypassing the red wall).

Party of 4 Matchmaking - Some users experience much longer matchmaking times if they try to matchmaking with a party of 4 players.

In order to stay up to date with the latest progress, you can now refer to the Top Priorities and Known Issues post, which has been updated with a new section that contains an overview of the top issues we are working on, with as much information as possible about them and the steps we are taking in order to fix it. This new section of the Known Issues post will also contain an estimation for the next communication update as well as the next title update.

Upcoming Patches

During January, we will be submitting two patches.
Both of these patches will first be released on PC (faster deployment process) in order to test the impact the fixes have and adjust if needed and then deploy the updates at a larger scale (all platforms).

Update 1.2

Estimated deployment on PC: January 7th

Estimated deployment on all Consoles: January 14th

Note that already, we can tell that patch 1.2 will not fix all of the top connection issues (full patch note to be released when it goes live on PC), but we are actively working on fixing these issues as soon as possible.

Update 1.3

Estimated deployment on PC: Mid-January

Estimated deployment on all Consoles: End of January

Update 2.0 (Season 1)

February

Thank you for your patience and all of the valuable feedback you’ve been providing.

Thank you for your patience and all the invaluable feedback you’ve been providing.
Keep sharing issues encountered, feedback and good experiences as this helps us better shape the future of Rainbow Six Siege!

Nice one ubiepi,hopefully the forums might clear of a little toxicity now...Slightly dissapointed about no tickrate improvement for ps4 yet but heres hoping thats a priority aswell???

As someone who has experienced EA for the past 8 years in gaming, I can't begin to express how much I appreciate the transparency and advanced heads up on what's going to happen in the future. We all know the first month or two of this game being released has been frustrating from a matchmaking/netcode stand point, and I'm sure the Ubi developers echo that frustration as well.

I'm just happy that common bugs and glitches like those 6 listed above are being addressed right now and the Ubi team is wasting no time in letting everyone know that they're aware and working on them to address them.

Such a breathe of fresh air after having to deal with EA and their secrets from the community for so long.

Well, it's always good getting some clarity. I sincerely hope the game will continue to grow both casually and competitive wise.
I will say that I can understand the community's frustration in regards to not only server issues but poor matchmaking of ranks as well as premade ranked matches, that's one of the few things i'd love to see the in the future but this was really needed, thanks.

In order to create threads, posts, and interact with the Ubisoft forums you need to have a Ubisoft account with a verified email address.

Verifying your email address also improves the security of your Ubisoft account, helps us provide you better support, and ensures you don't miss out on exclusive content, newsletters, and other special offers.

The email address for your Ubisoft account is currently:

We have sent you an e-mail to enable you to verify your email address. Please read and follow the instructions provided to complete this process.

If this email address is not valid, or you no longer have access to it, you can update your account details at https://account.ubisoft.com or visit support.ubi.com to open a support ticket.