Using VM in Outlook, It asks for a Login

I have a site running Unity 4.0(3) on Win 2000 Server in a 2003 Domain. I installed ViewMail 4.0.3b on the Win XP Clients. Whenever I try to record a new voice message in Outlook using the Multimedia buttons, it asks me for a Username-Password-Domain Login. It won't accept any input I give, or go any further then this. So the clients can't compose new voice messages in Outlook. Do you know how I can fix this?

Re: Using VM in Outlook, It asks for a Login

I'm seeing a similar problem when accessing messages through VMO in a shared mailbox (i.e. the mailbox is not the same as the logged on user), but the user has MAPI permission to the group mailbox and can open the mailbox within Outlook. The logon details when entered allow access to the messages, but the logon credentials are not preserved across a reboot of the client PC.

Re: Using VM in Outlook, It asks for a Login

I've used the grantunityaccess utility to associate a second AD account with a subscriber in Unity. This has eliminated the Viewmail logon message. This should work for you across trusted domains, but depending on how many users are involved, it might be a bit of work.

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