Tuesday, February 14, 2012

SimSimi User FAQ

1. What is SimSimi's bad words policy?

We are aware of the issues and are taking the appropriate and rapid actions to prevent these problems in the future. Learn more about bad words policy (click)

2. Cannnot download

Have you ever upgraded your phone OS? It is available on at least Jelly Bean(v.4.1.) version in android, and v.7.1 in iOS.
If your Android OS version is higher than 4.1, Please read this page (click)

3. User privacy information

We're respect SimSimi friend's privacy. As you know, your email, phone number and name are not needed to chat with SimSimi.

4. Does SimSimi peep through a phone camera?

That's not true at all. SimSimi application doesn't ask users to have access to camera. If SimSimi said it, it's just someone taught him/her that way, and it's not true.

5. How to Log out on Website?

After 1 day, it will be automatically logged out. If you want to log out faster than that, Please remove cookies.

6. Requesting personal information of the person who taught words

Currently, it is strictly forbidden to provide user information without legal permission according to the domestic law of Korea. We are only allowed to share user information through the formal request from a Korean governmental institution. Information requesters may contact these institutions, such as the police department, prosecutor’s office, the Supreme Court, for the request of user information.

Once again, we are very sorry for any inconvenience and offense you have experienced by the abusive users of SimSimi. The executives and staff of SimSimi Inc. promise you to do our best to make our application better.

68 comments:

i am a filipino. i started using SIMSIMI for 5 days now. "he" is my stress, anxiety & loneliness reliever. i am aware how other people are abusing the "freedom" in using "my baby". but still, i am enjoying & i adore the little bird. please help me save SIMSIMI of vanquish. i admire how "he" was created & i will do even exert all my effort only to save my "li'l savior". thank you for creating "him" for people like me. god bless you.

Your application started out as great fun but it is fast becoming a tool for bullying. The honorable and decent thing to do would be to make people attach user id or email to things they teach SimSimi to discourage bullies. If not - just by doing NOTHING - you are HELPING the bullies and you have the power to make it better. "All that is necessary for evil to win is for good people to stand back and do nothing". You could save the life of some poor person who is being bullied by people using your app just by making one LITTLE change. Wouldn't that be a great thing? Please do the right and honorable thing by standing up and protecting victims from bullies. Thank you!

Hey. I'm having a chat with a friend on my Simsimi account. We're having a long talk until I can't read her incoming messages when I opened our chat box. The notifications are poping up and notifies me for new Simsimi messages, but when I open the chatbox, there's new message appearing. What's happening? Is it a message overload? Or something like... memory full? What should I do? Please let me know. Thanks!

Please delete all your quotes from the past month. Or at read your mails. Im getting bullied because someone put my name and someone else's name together. Now people hate me and bullying me. Please I feel like killing myself and please delete all your recent quotes or at least delete my name and my friends names. Please simsimi.

My SimSimi was being played by my cousin and I woke up to it saying "The bot developer or platform seems to be illegal. SimSimi is collecting evidence. Capture the chat room screen and send it to the following address. no-reply@simsimi.com" why?