Spotify is now available on NP 3900. SW is now live

Introduction

Software version: VG5.59S

Benefits:

Listen to over 15 million songs on your device. This software update brings you the music service from Spotify. With Spotify, you now have access to unlimited music and make it easy to discover music on NP3900*.

After your NP3900 has been upgraded to the latest software, click “OK” on the remote control when you see an “OSS message” shown on the device to restart and begin enjoying Spotify. If you are already a Spotify Premium account user, simply go to Online Music Service in the menu item, select Spotify and enter your Spotify Premium account information. Once logged in, you can enjoy millions of tracks at any time you like.

Spotify music service is currently available in Austria, Belgium, Finland, France, Netherlands, Norway, Spain, Sweden, Switzerland, UK, & US. If you are not yet a registered Spotify Premium account user and would like to learn about Premium account registration information, please visit http://www.spotify.com to find out more information.

* Please note that this device supports only up to 70 playlists and total 2500 tracks in all playlists. Please visit our support website at www.philips.com/support more information.

* Please note that starting with this software version, we have disabled Chinese language support & Ogg Vorbis decoder support on this device. If you had selected Chinese as the language before the upgrade, then the language will be set to English after upgrade.

Software Version Verification Procedure

1. In active mode, press the SETTINGS button on the remote control.
2. Press to select Information, press OK.
3. Press to highlight Software version: and the display will scroll to indicate the current software version your device is having.

How do I update the software on my device?

Make sure that your device has established a valid Internet connection with your router.

1. In active mode, press the SETTINGS button on your device remote control.
2. Press to select Check for software upgrades, press OK.
3. It will then check with the server whether there is newer software available. If there is a newer one, the screen would show:

New software is available for your product. Do you wish to install the software (see manual for conditions)?

4. Click Yes to start downloading the new software via the Internet.
5. After finish downloading the new software, the device will automatically start upgrading to the new one.
6. After the upgrade has finished, device will restart and you can then enjoy the device again.

When will Philips fix it??

Remko,

when will Philips fix the issue with missing media servers in FW 5.38??

I've opened a service request SR #: 50-905505870 online at the german support desk, they asked for details, but cheated me with a wrong email address, so I'm not able to give them any further informations. (Horrible service!)

I can reproduce the failure and the workaround described in the other thread, so who's the right contact to tell it???
Surely not the German callcenter...

Alex,
I think you've answered yourself the question on why the unit doesn't recognize a uPnP-server.
If you've only one uPnP server in the network, it won't get recognized. In case you've more than one, Bingo, both get shown. Seems a minor bug in the new SW. Looking to the post from Philips above, they are working on it ...

Alex,
I think you've answered yourself the question on why the unit doesn't recognize a uPnP-server.
If you've only one uPnP server in the network, it won't get recognized. In case you've more than one, Bingo, both get shown. Seems a minor bug in the new SW. Looking to the post from Philips above, they are working on it ...

That would indeed explain why I don't face this issue, I have at least 3 or 4 servers (router, mobile, etc ) and it seems now that any time you install a control point it also comes with a server (example Twonky mobile or Skifta), same for the router. There is a DLNA server inflation which makes it more difficult (non user friendly) for an average user. It would be nice if we could disable / ignore the servers we don't use in the NP.

It has arrived with the wrong plug.
It does not support 24bps FLAC, only 16bps FLAC.
An upgrade to improve the device (VG5.58S) renders the player unable to connect to my media server.
The same upgrade disables OGG Vorbis, which is how the bulk of my music collection is encoded.

What other upgrades are Philips planning to turn this handy little music player into an expensive paperweight?

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New Posts

Hi there,
Since there has been no activity in this thread, I will close it. If your issue hasn't been solved, then I welcome you to join us in our new Audio Community for assistance.
Kind...