Akademikerhilfe

The Customer

The Akademikerhilfe, with 27 student dormitories, is the largest provider of residential student housing in Austria. It supports children as they enter into student life and fosters a successful course of studies by providing them with attractive living conditions. Since 1921, honorary officials and employees of the Akademikerhilfe Student Support Association have been working to create and maintain affordable housing for students in Austria.

The Challenge

The increasing number of residence applicants and residential spaces made it necessary to speed up handling of administrative procedures. Concurrent processes and different user groups need to work seamlessly together, and manual managerial activities need to be automated as much as possible.

The Solution: Housing Management Software “HMSW”

The Housing Management Software (HMSW) from Specific-Group is used for the complete administrative and economic management of school and student homes. The software covers all processes, including data acquisition, query processing, renewals and terminations, automatic e-mailing, accounting and dunning runs, receivables management ,and reporting.

Intuitive, role-specific user screens and a high degree of automation speed up and facilitate daily tasks.

The Success

HMSW is used in all Akademikerhilfe student residential homes and makes smooth administration possible. Features include:

Standardised and automated processes

Seamless integration

Resident self-administration

Transparent home management

Management of more homes at the same administrative expense

Cost savings due to high levels of automation

By switching to HMSW, we were able to significantly raise productivity in administration and accounting. Support from Specific-Group is perfectively attuned to our needs.