Delivery and returns

Home delivery

We’ll contact you within 2 days of ordering to arrange a delivery date and time slot.

Getting rid of your old bed or sofa? Add our furniture removal service when you checkout and we’ll take your old one away for you when we deliver your new one.

We can’t deliver furniture to the Orkney Islands, internationally or to our stores for collection.

We offer different delivery services for different pieces of furniture. Some items are delivered flat packed. These flat packed pieces will either need to be assembled by you or by our delivery team depending on the item. You can check this before you order under the ‘Item details’.

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Reviews

stylish office chair
This office chair was bought for my home study and I am pleased with my purchase. The chair is supportive, comfortable and easy to adjust to your personal preferences. The colour and style looks good in my study.
06 July 2015

Our new office chair
M&S get it right again! Runs smoothly on carpet and looks very smart. Delighted, just what we wanted.
18 February 2015

Best chair at the price
Bought this with 20% off and would have been happy to pat full price. Excellent quality an a comfortable chair.
Looks at loads form other suppliers but this was best of all
30 January 2015

Office chair
Very comfortable. However for prolonged typing a smaller typist chair may give more back support.
23 January 2015

Stylish office chair for a good price
My desk is in the living area and I was fed up with the ugly office chair. I was very pleased to find this affordable chair at M&S which looks stylish too.
The chair is very comfortable and seems to be sturdy and well-made.
Delivery service was excellent - I was kept fully informed about when the chair would arrive and the delivery drivers were very courteous. They offered to assemble the chair but I said I would do it myself (very simple with 2 people).
The only negative point compared to the office chair I had previously is that there are not many adjustment options. You can change the height of the chair but not the position of the arms or back. Therefore if you are working from this chair all day every day it might not be suitable.
14 January 2015