Returns must be postmarked within seven days from the time you receive your order. Items should be returned in original and unused condition with all ByGeorge and designer garment tags still attached. If tags are removed, the item will not be accepted for return. Returns that are damaged or soiled will not be accepted and will be sent back to the customer and a refund refused. Where provided, belts and any designer packaging such as authenticity cards, dust bags, shoeboxes and leather tags should be included with your return. All returns must be approved by ByGeorge.