1) If you receive a "Not enough memory" or similar error message when trying
to print from InTouch using an HP or similar printer.

2) When running under OS 9.1 or later and you experience a problem opening or using
InTouch.

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Installing the InTouch Launcher

Drag the InTouch Launcher into the Apple Menu Items folder located inside your System
Folder. It should then appear in the Apple menu. Use InTouch Launcher from now on
to open up InTouch instead of the InTouch item in the Apple menu.

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If you still have problems

Go to the Apple Menu Items folder inside your System Folder and select the icon for
the InTouch Launcher. Choose Get Info from the File menu, and increase the minimum
and preferred memory values by a few hundred K. Close the Get Info window and try
InTouch Launcher and the operation that failed.

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Why you get the memory error

Open InTouch. Switch to the Finder and select "About this Computer" from
the Apple menu. The amount of memory that the system has allocated for InTouch is
displayed after its name. This value can be anywhere from 60K to 100K depending on
which OS version you are running. When you print, the printer driver is loaded into
this same memory partition. You receive the low memory error when you try to print
because printer drivers are getting more complex and taking up more of this memory.

This memory allocation problem is greater with OS 9.1 and later because of changes
made by Apple.