Frequently asked questions

Are you sanctioned by the venue?

Yes. We have partnered with the various New York Bar Exam venues to ensure seamless pickup outside of the exam room. They have endorsed us because limited nearby lunch options have made the lunch break tight in the past.

What do I need in order to pick up my lunch?

Just bring your photo ID to pick up your order. We will have a list of what you ordered and will get you your lunch quickly.

What name do I use to pick up my order?

When you place your order, we will ask you for your name alongside your payment information. That is the name under which we will have your name and the one under which you should claim your lunch on test day.

What if I need to change or cancel my order?

Feel free to contact us at info@customgourmetny.com with any changes. As long as you give a week's notice before test day, we will be happy to refund your order. We will also have representatives on site on the day of the exam to handle any issues that arise.

Will I get a confirmation email after I place my order?

Yes. You will get a confirmation email that confirms that we have received your payment. At that point you are set and your order has been placed.

How long will I have to wait in line to pick up my lunch?

Since everything is paid for, you'll get your lunch right away! All you have to do is give us your name and ID. We will have plenty of representatives set up to quickly hand over your lunch.

What if I don’t like any of the items that you are offering – can I custom make a sandwich?

We are sorry, but unfortunately not. We are expecting to distribute thousands of sandwiches and custom-making orders would just make it too difficult to distribute them efficiently and quickly.

What if I don’t preorder or want another lunch on the day of the test?

On the day of the exam there will only be a limited number of lunches available for sale for those who did not pre-order, and we cannot guarantee how many will be left or how long the lines to buy them will be.

Can I bring leftovers from my lunch with me into the exam room?

Test takers must comply with the NY State Bar Exam rules. As you know, you are only allowed one gallon sized bag full of materials to be taken into the exam. However, the fruit we are providing you could serve as a quiet snack for the afternoon.

Do you recommend I order lunch for both days of the exam?

Yes, you should pre-order both days. On the day of the exam there will only be a limited number of lunches available for sale for those who did not pre-order, and we cannot guarantee how many will be left or how long the lines to buy them will be.