Search the Community

**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Also please could you erase this thread or erase the comments with phone/login identifiable information (i would prefer the phone & email information not be available to the public; i've XX out the details on my comments, but i cannot change the moderator comments naturally)

Thank you!

Even though the old profile had two accounts, canceling the one without a phone number will not affect the other one, just make sure you cancel the correct account.

I'll make sure to delete or edit the posts with your personal info.

1

Answers

Yes, please go ahead with the split and move the 2nd SIM to a new account (I understand it will be inactive until reactivated).Important request: I would like to keep the existing number (from the add-on SIM) please (i.e., i'm concerned when you move the SIM the existing number will be "lost" since it's not moved over). I hope the existing number can be retained, God willing. Q) Is there another charge (in addition to the 0.99 split cost) to bring back the old / existing number?Thank you.

PS: after the transfer of the number, please could you delete these messages (containing ICC, phone #, email address) from the public view (since otherwise any person including a hacker can get all this information about our account). Thank you.

PS: after the transfer of the number, please could you delete these messages (containing ICC, phone #, email address) from the public view (since otherwise any person including a hacker can get all this information about our account). Thank you.

You must select a temporary number for the new account so we can later transfer xxxxx8262.

The transfer has been completed, please turn off and on the device for the change to take place.Also keep in mind you need to cancel the account under [email protected], where the number came from. Provided below is an article that can also assist with your request.

Company

Help & Support

Follow Us

FreedomPop is not affiliated with the manufacturers of the items available for sale. FREEDOMPOP is a trademark of STS Media, Inc., dba FreedomPop, registered in the U.S. All other trademarks, logos and brands are the property of their respective owners.