40976200
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You must type all of the answers to the examination questions. Include your name, address, and student number on the top of the first page of your exam answers. Use the exam number 40976200. Be certain to indicate the proper question number before each of your answers. To submit your answers online, go to http://www.takeexamsonline.com and attach your answers as a Word document. If you don’t have access to the Internet, you can mail your exam answers to Penn Foster Student Service Center 925 Oak Street Scranton, PA 18515

Part A: Answer each of the following questions in a short paragraph. Each answer is worth 20 points. 1. You’re the new director of a hospital health information management department. The chief financial officer has hired you for your expertise in health care reimbursement and needs to know how your department can help with reimbursement. List the most important functions of health information management. 2. Describe the importance of Blue Cross and Blue Shield plans in the evolution of health care coverage. 3. Explain why the lack of universal health care coverage can raise health care costs.

Part B: Answer each of the following questions in one to three sentences. Each answer is worth four points. 1. You work in the hospital’s health information management department. Part of your job is to assist the medical residents with completing records documentation. One of the residents complains that he doesn’t understand why insurance companies need so much documentation and the reimbursement system is so complex. How do you respond? 2. Mary was receiving Medicaid in Texas. When she moves to California,...

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...Zainab Sabbah Sabbah 1
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12/ 03/2012
“The Help” Essay
"Literature is where we go to explore the highest and lowest places in human society and in the human spirit, where we go hope to find not absolute truth but the truth of the tale, or the imagination and of the heart." The book The Help written by Kathryn Stockett connects to the topic because the book looks at the most important things in literature like book, articles, laws and bills that make up the time the characters live in. These women knew they would be in great danger, but they wanted their voices/the truth to be heard by their society. If not the whole truth is to be said out all at once they would still keep trying. Their imagination of what would happen if they published the book gave them more enthusiasm and a push forward to keep going. In this book, Stockett, wanted to tell us that if you really follow your heart because it is telling you the truth then you should keep listening to it and not to ever look back at the past or down to what is lower. In The Help it hits the idea of literature being important in everyday life because it helps people to withstand others,do what they believe in and achieve goals.
Having people pressure someone into thinking and acting a sort of way is addictive mostly when everyone was made to think it is right, so having characters like Skeeter, Minny, and even Aibileen withstanding others is...

...The Help, which was originally written in 2009 by Kathryn Stockett and then released as a film in 2011 is an extraordinary example of courage, dignity, and self respect. In a time during racial injustice, segregation and oppression; three courageous characters break an ancestor cycle providing a new outlook of respect and dignity. I selected this film to review because I felt it truly displayed character, dignity, and self respect. This movie displayed the hardships of racial issues and the courageous acts of standing up for a population without a voice. There were many characters in this movie that had a sense of dignity and self respect. However, Skeeter and Minny were the two characters that stood out the most that could be compare to Epictetus and Aristotle.
Skeeter, in my opinion compares to Epictetus philosophy. Epictetus ethical teaching focuses on changing things about ourselves because we are unable to change things outside our own selves. Epictetus tells us that regardless of circumstances, human beings are capable of dignity and self control (Epictetus, 2010). Skeeter is a young white college graduate who is looking for an opportunity to be a real journalist. Returning to her home town, Skeeter is reunited with her group of grade school friends and quickly realizes the wrong doings that is occurring with the help inside her society. Skeeter’s own dignity and self respect would not allow herself to view or treat the...

...Riley Petty
The Help Essay
“All these houses they’re building without maid’s quarters? It’s just plain dangerous. Everybody knows they carry different kinds of diseases than we do.” This is the world that Eugenia “Skeeter” Phelan lives in throughout the book The Help. For Jackson, Mississippi in the early 1960’s, racism is as routine as the Wednesday afternoon Bridge games. However, things are about to change when Skeeter digs deep and uncovers shameful secrets and hidden stories that make this book impossible to put down. Kathryn Stockett captivates the reader with the alternating narrator's points of view, the controversial topic of racism, and the fact that the characters are constantly flirting with disaster.
The consistent change of narrators is a huge factor that makes this novel so unique from others. The speaker goes from Skeeter, the white protagonist who has never experienced much discrimination, to Aibileen Clark, a well-mannered, older maid. Finally, Minny Jackson’s perspective is showcased. She is a hot tempered, “sass-mouther” maid. Being inside of the maids’ mind shows the reader something that the white women they serve would never see. An example is when Minny reminisces inside the safety of her head by thinking: “I saw the way my mama acted when Miss Woodra brought her home, all yes Ma'aming, no Ma'aming, I sure do thank you Ma'aming. Why I got to be like that? I know how to stand up to people.” These rotating views give...

...They’ll kick me out again for fighting, but I don’t even care. I’ll fucking end you,” he shouts at them.
Once he sees they’re mostly retreating, he turns his attention to the kid. He’s got his eyes shut tight, still clinging to Louis’ hand and sitting on the ground. Maybe Louis is scaring him. “Hi,” he says, trying to sound friendly. “Are you alright?”
The kid feels over the ground first, and Louis looks around to help. He hands the boy a pair of sunglasses that were knocked over near the wall. “These yours?” he asks.
“Yeah. Thanks.” The kid has a really deep voice for how young he looks. He makes no effort to stand, but he won’t let go of Louis’ hand, even while he puts the glasses on.
“This locker yours, then?” Louis asks, to make conversation. “This open one?”
“Yeah,” the kid nods once.
“Okay. Um. I’m Louis, by the way.” Louis is at a loss. He’s not very good at being friendly.
“Harry. Thanks. For, um. Yelling at them,” Harry mumbles.
“Sure. You gonna stand up any time soon?”
Harry hesitates. “Uh. Well. I’d needhelp.”
“I’ll help,” Louis finds himself saying. “But why?”
Harry presses his lips into a hard line and doesn’t answer. He pulls hard on Louis’ hand and struggles to his feet, wobbling a bit. He reaches out with his free hand for the wall and uses that to steady himself. “I can’t see,” he says softly.
“Not with those shades, no surprise. You could just take them off,”...

...﻿A Program to Help the Children
In life there are many negative factors that can contribute to affecting someone’s life, but it’s up to that person to rise above those factors. Both LeAlan Jones and Lloyd Newman show how negative factors can affect people’s lives in their book, Our America. LeAlan and Lloyd are two teenagers who live in Chicago's Ida B. Wells Housing Project, who tell us their story about living in a ghetto community. These two authors speak of a different America, one where there are crimes, murders and drugs, but they show that if one works hard enough, he or she will be able to rise above those factors. Even though many ghetto communities are suffering from disadvantages such as lack of education, there are many ways to help these communities receive positive opportunities. This can be seen through one program set up by Louisiana to help disadvantaged children in the ghetto. Introducing this program to the kids in the book, Our America would improve their lives in many ways.
In part one of Our America, we are introduced to LeAlan Jones and Lloyd Newman who both live in a broken family household. They describe their life living in the “hood” and all the dangerous factors that come along with it. Every day there is a new crime, or shootings that happen in the neighborhood, but it’s never something new to hear about, because it occurs all the time. Throughout the reading, I learned about what it’s like if I were...

...The Help
Civil Rights literature has been in hiding from the millions of readers in the world. Kathryn Stockett’s book, The Help, widely opens the doors to the worldwide readers to the experiences of those separated by the thin line drawn between blacks and whites in the 1960s. Kathryn makes her experiences of the character’s, making their stories as compelling as her own.
The Help by Kathryn Stockett, is a book set in the early 1960s in Jackson, Mississippi, told by three different women: Abilene, Minny and Skeeter, in each of their perspectives. Eugenia “Skeeter” Phelan is a graduate student whose dream is to become a writer, but when she tries for a position at the local newspaper, she is given the job of writing housekeeping tips. At the time, it wasn’t uncommon to find a black domestic worker doing all the housework so, Skeeter tries to find a ‘help’ for tips. Skeeter turns to Abilene, her friend Elizabeth’s black domestic worker.
During the weekly housekeeping tip meetings, Abilene tells Skeeter about Skeeter’s old nanny, Constantine. Constantine was someone Skeeter loved, but upon returning from college, Skeeter’s parents told her that Constantine had left to go live with family in Chicago. Abilene tells Skeeter otherwise, saying that she’d been fired. This leads to Skeeter’s realization of how differently her friend’s maids are treated in comparison with white employees. She then gathers the three...

...about distinctive voices in The Life and Crimes of Harry Lavender and in The Help.
Through distinctive voices in both texts the authors are permitting us to think about the sizeable issues, that we may not be able to see. The Life and Crime of Harry Lavender, by Marele Day a crime fiction novel, confronts our perspective of women and men and the ideology of their capabilities and in capabilities by introducing us to characters, Claudia and Harry Lavender, using distinctive voices in different circumstances thus exposing us to their personal information and relationships with others. Also through distinctive voices of Skeeter, Aibileen and Minny, the movie The Help, directed by Richard Lester and written by Kathryn Stockett, it expose us to the corrupted racial out casting of the African Americans in the 1960s in Jackson, Mississippi. By using distinctive voices to put forth their ideas, both texts allow the reader and viewer to consider significant issues in their world.
The female voices in both texts express their perspective, in first person, on the issues they're faced with through tones, for example Claudia’s curious tone, questioning all facts and evidence that comes to her, “There’s something wrong. Why is it my name? Why is it my name that opens the door? ” Combined with her observant personality inclines the reader to as well question everything Claudia comes in contact with. Similarly in The Help, Skeeter uses her...

...The Help
The Help, by Kathryn Stockett (2009) is a novel set in Jackson, Mississippi during the civil rights movements of the 1960s. It follows the lives of three women –one white, a recent college graduate, and two black maids. The book was a huge success and was turned into a major motion picture. However sadly like many overnight sensation novels The Help has an interesting storyline but is poorly executed.
One problem I had with the writing of this novel was the contrasts she drew about the dialogues of the characters. In the book the author tells that one of the characters, Celia Foote, speaks incorrect English because of the poverty she was raised in (another character, Minnie, comments on her accent and way of speaking) however, when Celia speaks in the book her dialogue is impeccable. This is shown in the quote (for the purpose of differentiation, Celia’s speech is shown in italics and Minnie’s in bold) “They don't like me because of what they think I did… They don't like you ‘cause they think you white trash.” Celia has been said to speak in the same way as the black maids, but when she and Minnie are conversing they speak entirely differently. Note the way that because is pronounced- Minnie has obliterated the ‘be’. The contradiction the author has used suggests her incompetency as a writer.
Another is the way this book was billed. The Help is said to be a true to events, accurate recount of life in the...