Owner Relations

Welcome to Pioneer’s Owner Relations portal!

Pioneer’s relationship with our interest owners is an integral part of our business. We understand how important your ownership is to you and we believe that communication is critical to maintaining a good relationship. The goal of our Owner Relations team is to provide all owners with a high level of service. We are committed to answering inquiries in a professional, timely and accurate manner.

Common Forms

Frequently Asked Questions

You are welcome to contact us by any of the options listed in the Contact Information. The phone numbers are voicemail lines only and all calls will be returned within 48 hours. E-mails will be responded to within 48 hours.

All address changes must be submitted in writing with a signature. No changes will be accepted over the telephone. You may download the attached form and send it to the mailing address or scan it and send via e-mail to ownerrelationsinquiry@pxd.com.

Pioneer does offer direct deposit (EFT Electronic Funds Transfer). Please download and print the Direct Deposit Enrollment form. Complete the form and return it to the address, fax number or e-mail address located at the top of the form. You will also need to provide a voided check or copy of a voided check.

For Testate Deaths (with a Probated Will)
We will need the following documentation, all recorded in the county where the property is located:

Death Certificate

Letters Testamentary

Order Admitting Will to Probate

Last Will and Testament

For Intestate Deaths (without a Probated Will)
Ownership is determined in accordance with the Laws of Descent and Distribution in the State where the property is located. We will need an Affidavit of Heirship completed and sworn to by a disinterested third party and being someone familiar with the facts of the family. You may download the Affidavit of Heirship form and use it. It must be recorded in the county where the property is located.

You will need to provide recorded copies of all documentation, either for Testate or Intestate deaths, along with the addresses for revenue payments and social security numbers of the beneficiaries to the mailing address provided in the General Contact Information.

2) For a Sale or Transfer of Interest:

Provide a recorded copy of the Conveyance, Assignment or Deed along with the mailing address and social security or tax identification numbers for the recipients of the interests to the General Contact mailing address.

3) For a Name Change:

Provide a copy of the Marriage Certificate, Divorce Decree or other name change documentation to the General Contact mailing address.

Please note: Pioneer does not provide any “forms” to transfer interests other than a transfer order to sign once proper documentation is provided to us. All documentation must be recorded in the county where the property is located.

Provide a copy of the Trust Agreement, along with a Deed from the individual(s) into the Trust, recorded in the counties where the properties are located. The deed also needs to name a Trustee of the Trust.

Pioneer makes revenue distribution settlements by the last workday of each month. The date your revenue is paid depends on when Pioneer receives payment from our purchasers of production. You will receive payment no earlier than 30 days after the month of production and no later than 60 days after the month of production. For newly drilled wells, it usually takes 2-3 months or longer to get title reviewed, division orders mailed out and initial production paid.

Typically, this is because your account is in a minimum pay status. Pioneer remits revenue checks to you once your balance exceeds $100. All revenue, regardless of the amount is disbursed once a year, in September of that year. If your amount is above the minimum payment then please allow two weeks before contacting us if you receive your revenue by check and not direct deposit.

Pioneer will reissue a lost, stolen or stale dated check after six weeks from date of check issue. Please download the Request for Check Replacement form and return the completed form, along with the stale dated check to the address noted on the form to request a replacement check.

A Division Order is a document Pioneer issues that describes the property, the operator, the legal description, the owner's remittance address, as well as the owner's decimal interest and interest type in the property. The owner is asked to sign and return the Division Order. Pioneer uses this information to remit proceeds to the owner if Pioneer has the disbursement responsibility.