Maxtor 3200 200GB

I removed my external harddrive from it's case as you described in your post and removed the USB card and connected it as a slave and connected power to it. I have tried over and over and cannot get my PC to recognize it. Any suggestions? I have powered it off and back on and the icon showed up in the lower right stating that new hardware has been installed but I cannot find this drive anywhere. Shouldn't it show up in My Computer as another drive? Thanks for any help you can offer.

I had a similar problem with my pc( OS=XP SP2) with the same external drive model. I was able to solve it by downloading and installing WindowsXP-KB908673-x86-ENU Hotfix Package from Microsoft Corporation. I hope it works for you.

usualy its just one jumper if no jumper on maxtors becomes slave. jumper on 50 is master. if u use cable select.. on same ide another device must also be cable select.if one is master other is slave on same ide.

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On the back end of the Harddrive is where it's power cable, and data cable are attached.

Inside the case of the Hitachi also is a small circuit board. (PCB or Printed Circuit Board)The SATA harddrive is connected to this small circuit board.

The small circuit board, or Interface PCB , is attached directly to the Harddrive.Or cables (Wires) are used to connect it to the Harddrive.The Interface PCB is connected to the computer, via the USB cable that is attached to the Interface PCB.

It is this small circuit board that usually goes bad.(Unless the external harddrive was on, and dropped. Then the problem is the Harddrive)

There are two solutions;

One, buy an 3.5 SATA external enclosure, and use the Harddrive as an external harddrive again.

Two, install it as a Slave drive in a desktop computer, and retrieve all your information. Burn to disk/s, or flashdrive/s.

When using a SATA harddrive as a Slave drive, there are NO jumper pins to mess with.DO NOT change any jumpers on the back of a SATA harddrive.(These are for the factory)

You could try using another USB port on your computer. Perhaps that USB port you have the IOmega external harddrive plugged into is bad.

More than likely not, though.

The problem is usually inside the IOmega's case. (External enclosure)

Inside that IOmega external harddrive's case is a regular harddrive as used in a desktop, or laptop computer.To explain;

Harddrives are physically rated in width, as well as type, and size.A laptop harddrive is 2.5 inches across in width. (2 and a half inches)A desktop harddrive is 3.5 inches.

The larger desktop harddrives are usually used in external harddrives that are 500GB, and larger.(Not always the case when it comes to the 500GB size)

Harddrives have two technologies, or types. IDE (PATA) or SATA.

You didn't state the Model Number so I can't even hazard a guess at this point.

The harddrive inside the case plugs into an Interface.The Interface may be separate, and connected via a cable to a small circuit board, or the Interface may be soldered directly to the small circuit board.

It is this Interface, and circuit board which go bad.The solution is to remove the harddrive inside, purchase an inexpensive external enclosure, and install the harddrive into it.

The external enclosure has a USB cable just like the IOmega external harddrive did.

As stated the harddrive inside is just a normal harddrive. Made by a harddrive manufacturer.Could be a Western Digital, or Seagate, or Hitachi, or Maxtor, or Fujitsu, or IBM, just to name a few.(Seagate bought out Maxtor)

On the harddrive will be a decal with it's specifications.You will also be able to physically measure the width.

This external hookup will support harddrives that are 2.5, or 3.5 inches in width, (And 5.25), plus will support both IDE (PATA) or SATA harddrives,

Connecting an external drive is much easier than installing an internal drive because you don't need to open the computer case. The drive attaches to a connector either at the front or the back of the computer case; power is supplied by a separate cable

Available connections. Your PC is likely to have one or more USB 2.0 connections so plug into this your attached harddrive usb wire

Does it work when connected to a different computer?
If not, is it still under warranty?
If not, disassemble the case, and you'll find an "internal" MAXTOR disk-drive inside the case; try connecting that drive as a "slave" disk-drive inside your computer. If it is not recognized, then it is "dead" and you should take a hammer to it, so that any of your personal data on it will become impossible for any "identity-thief" to read, and then buy a new, larger, external drive.

Borrow a "multimeter", and check that the power-supply for the external drive is putting-out the correct voltage/amperage.

Try disassembling the external drive, and connecting the disk-drive as a "slave" drive in a desktop computer, to see if the disk-drive itself is OK,
i.e., the USB-to-disk-drive interface inside the casing might have failed, but your "data" could be OK.

I had the same problem and this is what I did.
Problem:
Working for 1.5 years and suddenly quit. Computer did not recognize the hardrive.
Code 10 trying to mount harddrive.
My hard-drive did not make any noise, just a silent click.......click....

Condition:
This worked for me under the situation that:
I used this external drive on my desktop.
I have an available slave connector and power.
I know enough about the inside of my desktop to install a slave drive.

Solution:

Removed the drive from the box, and attach to computer Desktop as slave.

1) There are some slider latches on either lenth wise sides. Once disengaged top should come right off. Or just crack it open.
2) Once opened remove screws from metal Cage, and remove top of cage.
3) Remove three screws holding the USB adapter card. (All visible screws) Not the ones on the actual hard drive.
3) Carefull remove harddrive and the attached usb adapter card in one piece.
4) Remove the USB adapter card from hard drive.
5) Turn off computer to be installed, and unplug. Install drive direct, as slave. No jumpers to move since the drive is already set to slave.
6) Plug computer to test and if it is read and mounted, your ready to go.
7) turn off computer, and unplug. arrange cables in desktop case.
9) Close up the service panel and plug your computer back up.

I need to be sure before sending it in for recovery and spending $800. So I connected as slave to 2nd desktop computer and it mounted. This means that the "USB adapter card" that came with the maxtor3200 was faulty. It was recommended that the best way to back up on another harddrive is to directly plug your harddrive into your computer as slave.

Hi Nuisance101, I recall your running vista. Vista is a nightmare. If you cound only see the troubles we see on a daily basis here at FixYa you'ed understand. It's a common problem with Vista not seeing USB devices, externial devices. It does & then the next second it doesn't. Same for all external devices. I'm am 100% sure the trouble is not your system or your devices. It's Vista. I have gone over dozens of post from vista users. One would think MS has been on vacation since the release of vista. You can look at vista's web site for help for a possible fix, at this link. (I have no faith). MS blames driver software. Your Maxtor drive is external. Henve no driver software.
So it falls into that vista area of one time vista see's the drive & the next it does not.
Either way I though Maxtor addressed vista issues. I prefer Seagate drives myself. Personally know lots of people who's Maxtor's drives have just gone down for no reason. Seagate bought Maxtor.