Frequently asked questions

I want to publish a book with Murdoch Books! How do I submit my manuscript?

Murdoch Books publishes a wide range of food, gardening and lifestyle titles. Our mission is to excite, delight and inspire our readers with beautifully produced books that have an absolute commitment to integrity of content, innovation in design, and high production values. Through the Allen & Unwin Friday Pitch, Murdoch Books welcomes new ideas for our forthcoming publishing programme. Visit our submission guidelines page to find out more.

I would like to contact my favourite author. How do I get in touch with them?

If you send an email to
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or a letter marked for the attention of the publicity department, we will ensure it is passed on to the author you are trying to contact. Murdoch Books does not give out address, phone or email details of our authors.

How do I apply for a job at Murdoch Books?

Employment opportunities at Murdoch Books are generally advertised in the Weekly Book Newsletter published by Thorpe-Bowker or on Seek.com.au, as they become available for positions other than those mentioned below (such as sales and marketing roles).

Murdoch Books hires freelance copy-editors, food editors, proofreaders, stylists, photographers and designers with expertise and experience in making illustrated books. Murdoch Books has a large team of freelance staff but we welcome new freelancers with experience in producing illustrated books for an international market.

Please send your CV and a covering letter (outlining the breadth of your work with links to folios or websites) to
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All applications must be in writing and submitted by email.

How can I obtain a book cover image?

To find the book you are looking for, you can search by title, author, ISBN or keyword in the search box at the top of the page. (Alternatively, you can try the Advanced Search for more search options).

Once you have found the book, you simply need to click through to the book details page. For high-resolution cover images, click the 'Download cover' button positioned below the cover image.

Where can I buy Murdoch ebooks?

Murdoch Books does not sell ebooks directly from this website. Allen & Unwin and Murdoch Books ebooks are available from all the major ebook retailers in the Australian and New Zealand market, and also internationally, including: Kindle, Apple, Kobo, Google, Ebooks.com, and most booksellers with ebook programs. Not all books are suited to all ebook formats and not all retailers carry all ebook formats, so you may need to check more than one retailer if you're looking for an ebook edition of a particular book. Prices may vary too as they are controlled by the retailer.

The book I am after is temporarily unavailable from murdochbooks.com.au – where else can I find it?

Murdoch books are sold in bookstores and other retailers throughout Australia and New Zealand. Even if a book is temporarily unavailable for purchase on our website, you may still be able to locate a copy in stock at another retailer. We suggest contacting your local bookstore in the first instance, or trying other Australian bookseller websites.

Shopping FAQs

I can't set up an account because it says 'user name in use'. What do I do?

When you receive that message, it means that you already have an existing account with us using that email address. If you can't remember your password, just click the 'forgotten your password?' link and a verification code will be sent to you. Once you have received the verification code, you will be able to choose a new password for your account.

How long will it take for my order to arrive?

Within Australia / New Zealand: approximately 5-7 working days

For all other countries, it will depend on the delivery method you have chosen:

International Courier: 7-10 working days International First Class post: 2-3 weeks

Your order will be delivered by Australia Post unless you have selected to use international courier. Please note the above delivery times are a guide only and cannot be guaranteed as there may be delays with Australia Post or other carrier. For delivery within Australia and New Zealand, please allow up to 14 days for your book to arrive.

Important shipping information:

All Murdoch Books orders for addresses within Australia are despatched as e-parcels with Australia Post. E-parcels must be signed for on delivery, and if you are not available to sign, a card will be left, the parcel will be taken to your local post office and it will need to be collected by you. Books not collected will be returned to our distributors.

How can I track my order?

If you have placed an order for delivery via international courier, please email
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with your order reference number and we will get back to you as soon as possible.

Please note that there is no tracking available on orders for delivery via post.

Can I get a refund or exchange on my purchase?

We don't offer refunds or exchanges for online purchases unless they are faulty so please take care when selecting your items.

What is the price of shipping?

Shipping will be calculated when you fill in your delivery address at the check out. It will be added to your total before you make your payment and will vary depending on the number of items ordered, delivery method and delivery address.

I'm an overseas customer, how do I find out how much the book costs?

All prices shown on this website are in Australian dollars and are inclusive of Australian GST (Goods and Services Tax of 10%).

If you are purchasing a book from overseas, you will be charged in Australian dollars through your credit card. You will not have to pay the GST (Goods and Services Tax of 10%). Please note that some countries may charge duties on the 'import' of parcels. These charges are the responsibility of the recipient so please check the customs service in your destination country to see if charges apply.

The final cost of your purchase will be updated when your delivery address is filled out during the check out process.

What countries do you deliver to?

Generally, we will only post to countries that are listed below. However, if you would like to post to another country not listed, please send an email to
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who will assess whether it is possible and provide a quote for postage.

Can I cancel my order?

We can only cancel your order if the item(s) you have ordered have not yet entered the despatch process. We process our website orders once a day and after this, we won't be able to cancel your order.

Should you wish to cancel an order, or if you have an enquiry about delivery or payment, please contact us at
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How do I report an error in an Murdoch Books title?

If you find an error or misprint in one of our titles, please send a copy of the page/s in question with a letter explaining the problem to:

How do I report a faulty book or printing problem in an Murdoch Books title?

Faulty books (eg with printing or binding problems) should, in the first instance, be returned to the original place of purchase. The retailer can assess the fault and offer a replacement book.

If it is not possible to return the book to its place of purchase, or you bought it from the Murdoch Books website, it can be sent, along with a letter explaining the problem to the Murdoch Books distribution warehouse: