Shenzhen Airlines

Shenzhen Airlines is an airline headquartered in Shenzhen, China. With a fleet of more than 100 aircraft, Shenzhen Airlines is the fourth-largest domestic carrier in China, flying to more than 70 destinations in China and elsewhere in Asia.

Earning miles

Earn MileagePlus miles on all qualifying Shenzhen Airlines flights, as noted in the charts below. You’ll earn miles according to the booking class that you purchase.

To receive mileage credit, present your MileagePlus number when you make reservations and make sure that it appears on your boarding pass at check-in.

1The ticket price is the base fare plus carrier-imposed surcharges. Actual mileage posting will be determined by the actual ticket price, purchased ticket routing, fare class, ticket issue date, flight departure date and the Premier status and residency of the traveler. For tickets purchased in a currency other than U.S. dollars, we will convert the purchase to U.S. dollars and then calculate the number of miles you will earn.

Ticket number does not start with "016" and was purchased from an airline other than United or from a travel agency or other travel website

Mileage accrual is based on distance flown, class of service and purchased fare class.

Eligible Shenzhen Airlines fare classes

Eligible Shenzhen Airlines fare classes

Class of service

Purchased fare class

Award mile earnings(including fare class bonus)

First

F, A, P

150%

Business

C, D

125%

Full-Fare Economy

Y, B, M, H, K, L

100%

Discount Economy

J, Q, W, Z, G, S, V, U, T, E

50%

No mileage credit

O, I, R, X, N

0%

All other fare classes do not accrue mileage. United and Shenzhen Airlines reserve the right to change the eligible fare classes at any time without notice.

Mileage accrual is subject to the rules of the United MileagePlus program and, as provided therein, mileage will be credited in accordance with the terms and conditions of the MileagePlus Program in effect at the time of travel, not at the time air travel is purchased, booked or reserved, and accordingly miles may not be awarded for some tickets or miles may be awarded in an amount fewer than shown. The award miles accrued on codeshare flights are based on the operating carrier and their equivalent fare class. This could result in differences between the purchased booking class and the booking class flown, which determines the number of base and Premier qualifying miles and Premier qualifying segments earned. MileagePlus award miles earned may vary depending on the Premier status of the customer.

I'm not sure about my ticket

If your ticket was purchased directly from united.com, by calling United’s Customer Contact Center (including a United specialty desk, such as United Groups, United Meetings or the Premier® Priority Desk), from a United representative at the airport, or through a United ticket office, then you should select the “Ticket number starts with "016" option above. Otherwise, you should select the "Ticket number does not start with 016" option above.

If you don't know how your ticket was purchased, in most cases your ticket number can be found on your confirmation email or receipt. If the ticket number is 13 digits and starts with "016," then you should select the first option above. If the ticket number starts with anything other than “016,” then you should select the second option above.

For flights flown before March 1, 2015:

Mileage accrual is based on distance flown, class of service and purchased fare class.

Eligible Shenzhen Airlines fare classes

Eligible Shenzhen Airlines fare classes

Class of service

Purchased fare class

Award mile earnings(including fare class bonus)

First

F, A, P

150%

Business

C, D

125%

Full-Fare Economy

Y, B, M, H, K, L

100%

Discount Economy

J, Q, W, Z, G, S, V, U, T, E

50%

No mileage credit

O, I, R, X, N

0%

All other fare classes do not accrue mileage. United and Shenzhen Airlines reserve the right to change the eligible fare classes at any time without notice.

Mileage accrual is subject to the rules of the United MileagePlus program and, as provided therein, mileage will be credited in accordance with the terms and conditions of the MileagePlus Program in effect at the time of travel, not at the time air travel is purchased, booked or reserved, and accordingly miles may not be awarded for some tickets or miles may be awarded in an amount fewer than shown. The award miles accrued on codeshare flights are based on the operating carrier and their equivalent fare class. This could result in differences between the purchased booking class and the booking class flown, which determines the number of base and Premier qualifying miles and Premier qualifying segments earned. MileagePlus award miles earned may vary depending on the Premier status of the customer.

Premier qualification

Premier qualification is based on distance flown, class of service and purchased fare class (excluding any fare class bonus).

Using miles

Star Alliance awards enable you to use your MileagePlus miles for award travel to more than 1,000 destinations worldwide, on any Star Alliance airline.

See our award chart to find out how many miles you'll need, depending on class of service and region of travel. The mileage amounts apply to all Star Alliance carriers and any combination of carriers.

You can use miles to fly one way or roundtrip.

You can book award travel on Shenzhen Airlines through united.com. Please note: Service charges may apply for booking or changing award reservations, depending on ticketing and travel dates and MileagePlus status. Award tickets cannot be issued at the airport. Call 1-800-UNITED-1 (1-800-864-8331) to reach the United Customer Contact Center within the U.S. and Canada, or view more contact and language options.