Field Service Technician, Loading Docks & Doors

Come work for a company that has never had a layoff!

Southern Dock Products located in Farmers Branch, a division of DuraServ, is hiring for an experienced Field Service Technician.

The Field Service Technician is responsible for servicing customers with dock and door maintenance and installation. This position is critical to the success of DuraServ, the Technician ensures a safe environment, provides good customer service, and installs and maintains equipment

DuraServ has been in business since 2001 and has grown from $16 million to a $140 million company. We have grown from 180 to 400+ employees over the last 4 years. We are looking for talented career oriented people who want to work in a fast-paced team centric company. DuraServ's company goal is to: take great care of every customer, treat employees well and with respect and be "first and best" in all markets servicing our customers.

Job Duties

Follows daily schedule as defined by coordinator

Announces themselves at client site for safety and security purposes.

Performs maintenance and/or installs the following for DuraServ customers;

 Levelers vehicle restraints

 mechanical levelers

 air bag levelers

 hydraulic

 power and high-speed doors

 overhead/rolling/fire doors

 fans

 lift platforms/vertical lifts

 residential

Follows all operational procedures when installing and maintaining doors.

Ensures a safe environment by monitoring the dock area and clearing debris, tools, and equipment.

Follows all safety procedures

Maintains truck to ensure it is in good working

Utilizes tech support for trouble shooting.

Documents all work performed thoroughly.

We Are A Team

Forms strong working relationships within team.

Solves problems and solutions

Teaches/trains/mentors tech apprentice’s when paired together to improve the knowledge of all team members and the overall performance of the team.

Skills

Good communication and listening skills.

Displays initiative and a willingness to learn.

Professional and presentable appearance.

Energetic and flexible.

Works well in a fast-paced pressure oriented environment.

Well organized and detail oriented.

Results and goal oriented.

Follows direction with focused attention.

Exhibits sound judgment.

Maintains a calm, tactful demeanor when dealing with difficult situations.

Identifies additional tasks to be completed and willingly assists others.

Exhibits strong mechanical skills with a minimum of two+ years of technical experience.

Education

High School Degree or Equivalent

Benefits

We offer a full benefits package including medical, dental, vision, supplement insurance plans and a 401K with company match.

Company paid benefits include life insurance, short term and long-term disability