Synerion Blog

Despite workforce management software gaining in popularity, many businesses are still reluctant to adopt it. The concept of workforce management isn’t all that new, but there is growing evidence that its benefits are earning small to medium-sized businesses a significant ROI.

Workforce management software is essentially a program or set of programs that track and monitor the staffing practices of your business, from scheduling to staffing requirements, from time cards to payroll. The main objective of workforce management is to have all the right people in the right place at the right time, working to peak efficiency. By automating core business functions and processes, WFM software helping companies evolve into highly productive organizations.

If you’re new to the concept of workforce management and workforce management software, then you’ve come to the right place. With over 30 years as a WFM leader, we’ve helped companies (big and small) implement solutions that have revolutionized their business processes. We hear a few questions more frequently than others, so here are some of today’s most commonly asked questions surrounding workforce management.

We’d love to believe that everyone in a company shares a common outlook, or are totally united in their perspectives on how to reach corporate goals. The truth is not that simple. Like the age-old battle lines drawn between marketing and sales teams, when evaluating workforce management solutions, Finance and HR decision-makers often don’t come to the table with the same criteria, context or frame of mind. You’re cut from different cloth, but that doesn’t mean you can’t align during a critical evaluation process.

When considering new workforce management solutions, company CFOs, HR, and payroll managers are looking for a strong ROI – a solution that ramps up efficiency, cuts back on manual errors, helps with regulatory compliance and integrates well with existing systems.

The simple answer to the question “what is workforce management?” is: a process, or software, that organizes, tracks and manages activities required to maintain a productive workforce. This would include time management, human resources, absence management, labor allocation, staff scheduling and reports/analytics. That’s the “simple” answer to the “what”, but decision-makers in any organization need to know more - the kind of questions that will allow them to implement a process, and/or a WFM software, that will actually maximize performance, and streamline efficiencies across every department.

Exciting changes are coming to workforce management in the new year. One idea that keeps popping up when it comes to trends is the idea of ease of use—tools which will help businesses and employees use workforce solutions more easily and effectively.

A workforce management system will help you more easily manage your employees, saving you both time and money. This type of easy-to-use software provides you with accurate, real-time information which will ensure your business runs more smoothly.

When you manage a workforce, much of your time is going to be spent "putting out fires" and dealing with small issues that can quickly compound. Many issues can be resolved proactively, if you use the right kind of software and program it effectively. Particularly when it comes to avoiding legal problems and working people to a reasonable extent, workforce management software is massively effective.

Synerion is a world leader in cloud workforce management software with over 30 years of experience, 5,000,000 users, and 7,000 installations globally. Synerion offers time and labor, advanced scheduling, absence management, labor allocation, timesheets, coreHR and more. Contact us today