There is a way to track your order. All you have to do is, take the Tracking Number from the Confirmation Email and Copy it. Then search FedEx Tracking in your browser and go to their page. https://www.fedex.com/apps/fedextrack/ All you have to do is paste the Tracking Number in the space provided and then push Track it will show you were your package is.

This seems like an old thread, but I will add my feedback.I've ordered some unit items this month, and I have received a shipment email, with a tracking number.

However, there has been no way for me to determine which service was used to ship.

I am in Christchuch New Zealand, and ordered from the NZ site for the LDS online store. I have tried the tracking number provided in the shipment email, with NZ Post, FedEx, UPS, NZCourier Post, and DHL, with no luck.

The info I received in the shipment email is:[removed]

But without knowing the shipping company, I have no way to use the tracking Info. I think it would be helpful to include the shipping entity along with the tracking number - otherwise the tracking number is not useful.

Thanks!

Last edited by russellhltn on Sun Sep 10, 2017 3:24 pm, edited 1 time in total.
Reason:Removed tracking number

It is also possible that they did not use tracking, the package is coming by regular post, and the number was just an internal tracking number used to fill a blank data entry point. And there may have been a delay in shipping if an item was not quite in stock at the time of your order, but the Store was expecting stock within a few days.

But contacting the Store directly should certainly answer the question for you.

This is not a general customer support channel for store.lds.org. You need to contact them through their normal customer service channels. Information is available on the web site (or will be when it is back online after being upgraded this evening).