Re: Kaspersky Requesting Activation Code

At this point, there is only one way to “retry” the activation for the Kaspersky license if the licenses’ activation failed. That is the “retry activation” button found under “options” > “preferences” > “advanced” in the LogMeIn Control Panel.

Thank you!

Dylan

Dylan is a member of the LogMeIn Community Care Team.Was your question answered? Please mark it as an Accepted Solution.Was a post helpful or informative? Give it a star with the Kudos button.Need more help? Search the knowledge base or contact Customer Care.

Re: Kaspersky Requesting Activation Code

The “retry activation” button should be there. However, most importantly, that button is just used for troubleshooting purposes and for one-off reactivation – Kaspersky should activate by itself every month. If Kaspersky is not activating itself, I recommend contacting support and starting a support case for troubleshooting this issue.

Alternatively, you could send me a private message with your LogMeIn ID and I could start this case for you.

Thank you,

Dylan

Dylan is a member of the LogMeIn Community Care Team.Was your question answered? Please mark it as an Accepted Solution.Was a post helpful or informative? Give it a star with the Kudos button.Need more help? Search the knowledge base or contact Customer Care.