The ability to listen and to speak to the “human needs” of coworkers and customers and make them feel understood and respected Ability to build relationships and connect with others on a deep level Good conversation skills The ability to propose solutions to problems, not just talk about problems Meaningfully contribute to brainstorming Ability to write well Problem-solving skills Being a team player Being likeable Self-confidence Strong work ethic Optimism/positive attitude Good communication skills Storytelling abilities for presentations Time management abilities Being good at “reading” people Exercise tact when delivering a message

1. Ensure that you learn from your calls 2. Make sure that you complete an entry for the knowledge base3. Make sure that the users understand the help desk opening hours.4. Ensure that you deal with calls effectively. 5. Cut out the unnecessary chatter. 6. Don’t feel guilty about finishing at your appointed time.7. Organize your day so that the urgent stuff gets done first,8. Start on time. 9. Some people think that the boss will be impressed by seeing you stay late. A good boss will not be fooled by this10. A recent survey showed that the longer you stay at work the more your efficiency declines.

Most of product development is the middle part: the messy, weird, unintuitive place where you and your team are making hundreds of small decisions. If you are not looking to real people by continuously conducting user research and running hypothesis-driven tests, you’ll slowly (and with growing confidence) get far away from your actual goal: Making a product for real people. - https://medium.com[..]-things-come-to-think-of-it-42fa3d7cb415

SQL 2005 JDBC fix the resultset re-read throws exception problem. However, you need to use executeUpdate() for insert,update and delete instead of execute() for SQL 2005 JDBC, otherwise will throw exception on this.