Location is great, the first floor/common room is nice.
The dorm we had didn't smell good even if I saw the cleaning lady coming in the morning. Don't expect a hot shower longer than 5 minutes.
The staff can be a little rude
I prefered the Hanoi backpackers

Good location, very very clean. Nice staff telling us to be careful with our bags at night.
Just be careful when you ask questions employees. Except one guy at night, the others are sometimes confused.