State of the art/User requirements

The first step in the CyClaDes project was the analysis of the current practices and the innovation potential in
the human centred design domain. During this first project phase it was investigated whether HCD is already used by
ship yards and ship operators and to what extent. Based upon these results, the potential use of such techniques
should be determined. Since this process is still on-going, it is planned to frequently update this document in order
to cover later findings and changes in the use of this methodology.

Three methods were used to gather the information presented in this report. First of all, desktop research was
applied to get a first set of information, especially from branches other than shipbuilding. As a second step, a
questionnaire was created and distributed among project partners and selected external organisations, namely ship
operators, ship designers and system designers. This questionnaire contained questions about the current use of HCD,
the expected benefits of using it and the future plans.

Results of the questionnaire were then taken as basic input to the stakeholder workshop which was held in the
beginning of 2013. Despite the project partners, representatives of the three major stakeholder groups attended the
workshop. They provided their view on the topic and especially discussed what the envisage CyClaDes framework should
look like in order to promote HCD in a wider range of applications. The workshop as such was split into three major
parts, in particular an initial statement of each participant, breakout sessions in which each stakeholder group
discussed their point of view and finally a joined session in which the results were summarised and finally discussed.

Briefly described, the workshop yielded some remarkable results:

All participants regarded HCD to be important .

Nearly all participants claimed that they already use HCD. Usage is only poorly formalized and only applied
partially.

Interest in the topic and the envisaged framework was high. Participants expressed a significant demand to be
supported by methods, tools and guidelines.

The participants agreed that the most promising way for increased HCD use would be the introduction of rules
that would force the maritime industry to consider HCD aspects.

The conclusion is that the goal of CyClaDes to develop an HCD framework is highly interesting for the maritime
industry. It will directly address an issue that currently lacks a convincing solution. However, it has to be ensured
that the different potential user groups (class society, ship designers, system designers, and operators) will be
considered during the development phase. This will increase the acceptance guarantees that all these groups will
benefit from the use of the framework.