Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

Summary

Serving as a comprehensive exam prep study guide for both hardware and software technologies that are non-vendor specific, this book includes coverage of the general "core" concepts module, DOS/Windows module, key Macintosh topics, and printer and monitor topics. The book features real-world examples, interactive activities, and over 100 hands-on projects that reinforce key concepts and help prepare for the exam. The CD-ROM includes practice exams.

Table of Contents

INTRODUCTION

XX

CHAPTER ONE How Computers Work -- An Overview

1

(44)

CHAPTER TWO How Software and Hardware Work Together

45

(38)

CHAPTER THREE The Systemboard

83

(58)

CHAPTER FOUR Floppy Drives and Other Essential Devices

141

(50)

CHAPTER FIVE Introduction to Hard Drives

191

(70)

CHAPTER SIX Hard Drive Installation and Support

261

(72)

CHAPTER SEVEN Troubleshooting Fundamentals

333

(48)

CHAPTER EIGHT Customizing a Personal Computer System with Peripheral Equipment

381

(48)

CHAPTER NINE Understanding and Managing Memory

429

(56)

CHAPTER TEN Electricity and Power Supplies

485

(34)

CHAPTER ELEVEN Supporting Windows 3.x and Windows 95

519

(68)

CHAPTER TWELVE Understanding and Supporting Windows NT Workstations

587

(70)

CHAPTER THIRTEEN Multimedia Technology

657

(46)

CHAPTER FOURTEEN Purchasing a PC or Building Your Own

703

(56)

CHAPTER FIFTEEN Communicating over Phone Lines

759

(50)

CHAPTER SIXTEEN Networking Fundamentals and the Internet

809

(88)

CHAPTER SEVENTEEN Viruses, Disaster Recovery, and a Maintenance Plan That Works