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Professional Experience

James Rollo is the president of Competitive Advantage Consultants, Inc. with over 30 years of experience in training, team building, organization development and Lean implementation. James specializes in the integration of Lean methodology and natural work teams. He has worked with a wide variety of organizations including manufacturing, service, government and health care. James has international training experience, having worked in China, England, Belgium, Mexico and Canada. Some of his clients include Boeing, the City Government of Kansas City, General Electric, Honeywell, Lakeland Regional Hospital, Medtronic, NASA and Verizon. James has delivered the “Lean Leadership Skills Workshop” for ASQ for the past seven years. He is the author of "Performance Management: A Pocket Guide for Employee Development and Techniques of Successful Self-Directed Work Teams." James has been a proud member of the American Society for Quality for over 10 years.

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ASQ celebrates the unique perspectives of our community of members, staff and those served by our society. Collectively, we are the voice of quality, and we increase the use and impact of quality in response to the diverse needs in the world.