Are you seeing this?
When clicking the "Webmail" link from Inside Augsburg opens a personal
Gmail account instead of your Augsburg email, try one of the following
options. If using Augsburg computers, it is best to always access
personal Gmail via an in...

This article will provide you with instructions on how to connect your
ChromeBook with our Augsburg wireless network.
* Click the Wifi icon at the botton on the task bar, then select "No
network".
* In the EAP method tab, select PEAP.
* For the Se...

Once you have your ArcGIS Online account set up (see link at the
bottom of this article for info on requesting an account), you can
begin creating maps and apps. The first step is to create a map in
ArcGIS. The map, along with multi-media (e.g., audio, vi...

HOW TO CREATE ACCESSIBLE PDFS:
It is important to create accessible PDF files for anyone who needs or
find it helpful to use screen reading software. Some people can only
interface with a PDF by using a screen reader and others may find it
helpful for co...

How do I find help for Google email, docs, calendar?
Click the gear icon in the upper right of any of these services, and
choose "Help"
Choose "Settings" or "Labs" (where available) for additional options.
(keywords: gmail, google, calender, docs, h...

Do you ever see this window after clicking a link to a Google Drive
resource (a doc or a video)? Don't click "Request access!" Instead,
follow the steps below.
Here is how to gain access to the Google Drive file:
* Sign out of your personal Gmail by...

THIS TUTORIAL WILL EXPLAIN HOW TO CREATE AND SHARE A VOICETHREAD WITH
OTHERS. HAVE A POWERPOINT READY TO CONVERT INTO A VOICETHREAD BEFORE
STARTING THIS TUTORIAL.
WHAT IS A VOICETHREAD?
HTTPS://VOICETHREAD.COM/HOWTO/ [HTTPS://VOICETHREAD.COM/HOWTO/]
...

You may need to change a setting so that your Wi-Fi status will appear
in the menu bar. (These instructions are for MacOS 10.6 and above. If
you have a different version, contact the TechDesk for assistance.)
* Go to the Apple Menu and open System Pref...

For Augsburg students who would like to install Read&Write on their
Mac.
* Navigate to kbox.augsburg.edu and log-in with your AugNet
credentials.
* Click on "User Console Library" on the left side of the page. Then
select "Read and Write Gold for Mac...

For Augsburg students who would like to install Read&Write Gold on
their personal PC.
* Go to kbox.augsburg.edu and log-in with your AugNet credentials.
* Click "User Console Library" on the left side of the page. Then
select "Read and Write Take Hom...

This article will explain the basics of how to create a map using
ArcGIS Online, a cloud-based mapping platform.
* Log into ArcGIS Online: https://www.arcgis.com/home/index.html
[https://www.arcgis.com/home/index.html]
* Select "Map" from the horizont...

YouTube videos can be made available to the wider community for
enabling volunteers to add closed-captioning.
* Use media transcription standards such as those adopted by the FCC.
These include: accurate spelling, sentence case, proper grammar and
punct...

Customize your Moodle dashboard to see all courses (instead of them
appearing on Future / In Progress / Past tabs).
The Course Overview block should now be expanded by default.
* If the Course Overview block is collapsed, then click the plus sign
in th...

Do you miss having a way to search for a course on Moodle or miss the
course categories? This how-to article explains how to access these
items.
* Click the plus sign to expand the Navigation block.
* Click the "Courses" link at the bottom of the bloc...

_The Moodle Dashboard is designed to help you organize your courses
according to the Academic Calendar, so they appear under a tab
according to the start and end dates of the semester/term._
* Until the first day of the semester, your courses are visib...

Students are always on the go. The Moodle Mobile App helps students
have access to course material, upload assignments, and participate in
forums without the use of a computer.
* Go to the app store on your SMART phone. Search for "Moodle", and
download...

This article will help you mount your network folders in Linux:
* To mount your Student drive in Linux you will first need to install
the _ncpmount _application:
From the terminal under Fedora flavors of Linux:
sudo yum install ncpmount
enter [su...

If you need help with an application here are some good web resources:
* Atomic Learning [http://go.augsburg.edu/al]
Atomic Learning provides thousands of video tutorials on hundreds of
software applications, ranging from Microsoft Word to iMovie or
Dr...

There is a new way to print at Augsburg! Instead of installing
individual printers, you will install one print queue which will hold
your print job. Then you will go to any printer set up to work with
the queue and scan your fob. Tap your print job on the...

To salvage a file, such as a Microsoft Word document (from your Augnet
Folder) that was lost, follow these steps:
* Open the person's H-drive and check for a temporary file. If one is
found, open it through Microsoft Word normally if a doc file.
Otherw...

WHAT IS ARCGIS ONLINE? GIS stands for Graphic Information System. The
Online version of ArcGIS allows one to use, create, and share maps,
layers, analytics, and data. Arc mapping software is created by ESRI
(Environmental Systems Research Institute).
Ba...

Participants who are joining a Zoom meeting (not hosting) can access
the meeting in the following way.
Note: The very first time you join a Zoom meeting from a particular
computer, you will be prompted to download and install the program.
Follow the promp...

You may need to sign into the VoiceThread interface after clicking the
link to open a VoiceThread presentation. This article explains two
ways of ensuring you are signed in so that you can comment in the
multi-media forum which VoiceThread provides.
OPTI...

Beginning in Fall of 2017, the link for students to view their grades
has moved to a dropdown menu accessed by clicking on their profile in
the upper right corner of the course.
*
* This will take you to a page where you can see links to all of the
...

This knowledgebase article covers the following topics: set up your
Augsburg Zoom account, connecting to meetings, and commonly used
features of Zoom. The first time you connect to Zoom from a computer,
you will be prompted to download and install the pro...