Cant change cartridge

My black ink needs changing but when i press the red flashy button to get the catridges to move across, they come but then go back to their starting point again so unable to change cartridge. Its about 2 years old. Any help please, thanks a lot.

can not change cartridge,turn on then press red light,but cartride goes back to righthand side of machine !!!can not change cartridge,turn on then press red light,but cartride goes back to righthand side of machine !!!

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68 Answers

Re: cant change cartridge

For full info on Epson printers see our site.

Please go to my website http://www.the-inkstore.co.uk . I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Click any of the Epson links if you can't find it, everything you need to know will be there, including printer Firmware resetting which sorts out a multitude of problems.

The 'maintenance required' problem with Epson printers has absolutely nothing to do with which cartridges you are using, it is a built in page counter in your printer firmware, which has a different maximum amount for each Epson model. Don't listen to old wives tales and heresay, we are the experts and it's an Epson scam to cause a lot of people to pay for maintenance or throw their printers away.I haven't found a model that can't be reset with the latest version of SSC Serve or the manual reset on my site.

For Epson RX500 users there is also a manual reset on my site, as the SSC Serve software won't do it for you.When using the program & choosing your printer from the list, it may have a weird name with 'x' in the model number, this is because some configurations are for many models in a series. For example, the C46 will be listed as C4x as it is for the C42, C44 & C46 models.

I hope this helps all Epson users to overcome the Epson scam of page counting and locking out until you pay their dealers money for maintenance.

If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.

Anonymous

Re: cant change cartridge

You should go to the setting.Go setting for the printer on the computer (it is at the menu of Start button) and go to the properties of the printer, click on printing reference and maintenance and replace cartridge. It will show you what to do with the printer.

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Related Questions:

Are any of the cartridges empty or not? Always replace the cartridges with the printer on.

If you do not have any low ink alerts, you need to enter the maintenance mode. Press the Maintenance button (has both an ink drop and a paper symbol) and the Power button at the same time. Then open the black printer cover (lift up).

If any cartridges are low or out, just lift up the printer cover. Then press the maintenance button. The cartridge carrier will move the empty cartridge to the replacement position. (If both cartridges are out or you are using the Maintenance mode, the cartridge carrier will move the black cartridge to the replacement position.) Lift up the cartridge clamp (at the back of the carrier for current cartridge to replace; it will rotate towards you.). Then lift the cartridge up; dispose of the empty cartridge. Unwrap your new cartridge and remove the yellow tape (do not touch the IC chip or remove the other tape from the cartridge). Push the new cartridge straight down into the carrier.

Close the cartridge clamp and press the maintenance button to move the color cartridge to the replacement position. Repeat the cartridge replacement steps above for that cartridge. Close the printer cover. Then press the Maintenance button again and wait while the printer charges the ink system.

after the black cartridge moves to the ink changing position, push the 'ink' button one more time to move the carriage to the position to replace the colour cartridge. in some cases this will only work when the printer indicates that the color cartridge is empty.

The ink cartridges are all separate so you press the cancel button
(with no jobs pending) to bring the cartridge holder in to the right
place open the holder remove the cartridge and then replace it, let the
printer purge the cartridge then your good to go

Hi, it's not ready for a replacement cartridge yet, the printer is only LOW on ink not OUT of ink. continue to use the printer until the flashing red light remains on solidly, then the head will move to the replace cartridge poswition when you press the button.

With the power on and the lid up, click on the red stop (left panel). You will notice the cartridges move to the left and then they come back and stop halfway. Afterwards you should be able to slide the cartridges manually with your hand to the larger area on the right where you could do the cartridge change. Once you've moved it to that area just the lift the cover where the arrow is.

To force a Cartridge change press and hold down the Paper feed (load eject) button for over 5 seconds and the cartridges will move into a change position. Please note: if the cartridges move to a position where only the Black cartridge can be changed pressing the Paper feed button once will move the head so that the colour can be changed.

Before changing the carts it is recommended that you run the head cleaning utility.

When you have poor print quality and have tried the head cleaning utility it is recommended that you replace the cartridges. Ift the red lights aren't on to indicate the ink is out you need to force the cartridges into a change position. To do this press and hold down the paper feed button (load eject) for over 5 seconds and the cartridges will move into a change position. Please note: if the cartridges move to a position where only the Black cartridge can be changed pressing the Paper feed button once will move the head so that the colour can be changed.
Regardds