Member Advisory Committee

Members are the heart of our company. The Member Advisory Committee (MAC) is a forum for South Country members, family of members, and advocates to share their unique perspectives and experiences. Participants can express concerns, present challenges, and propose ideas to help us improve our services and better respond to their needs.

If you would like to become a MAC member or get more information, call Member Services.

Why should I get involved?

In order for South Country to be the best health plan it can be, we need to know what works for our members and what doesn’t. Your experience can help us understand
the challenges you meet in your local health care setting. By advocating for yourself, you are also helping others like you. You will share experiences with other
committee members from different counties and perhaps develop new acquaintances and friends.

How much of my time is required?

The time you’ll spend varies depending on how active your involvement is. Normally the committee meets once every three months, and often there are specific topics to
discuss. The meetings are held at South Country’s offices in Owatonna, but participants may also attend via interactive television (ITV). Talk to your county public health or human services
department and see if they can arrange for you to meet via ITV. South Country will reimburse the cost of child care and mileage for each meeting.

Will I really make a difference?

By sharing your experiences and becoming involved in the Member Advisory Committee, you will help South Country do things in a way that works for all members.
South Country is committed to our members, and we want to give you every chance to participate in how your health care works.

SeniorCare Complete and AbilityCare are health plans that contract with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. Enrollment in either plan depends on contract renewal.