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Please check if something is blocked near the top spray arm, also make sure that all holes are oopen. Use a sharp metal pin to clean the holes on the top spray arm. Make sure the water pressure is not low.

under the screen and youl'll need a Torx driver to get to it after you remove the spray arm and screen. Check to see that the path it travels is clear. I have seen these get blocked up by stuff.

Now check if the top arm spins freely and check the bearings for the arm, if they are producing extra friction while the spray arm spins. Hope this helps... Please post back if you need more assistance.

Don't know what type of washing machine you have since you did not provide a model number. But if it is a front loader, and it makes a loud noise when spinning, the problem could be that the support arms have failed. It would cause the machine not to be able to spin properly. To confirm the problem, unload the washer. Spin the wash drum by hand, and notice if the drum sags or wobbles when it spins. If it does not turn smoothly, then chances are the spider arms are broken. It is big job and expensive to fix. Get a few estimates before deciding whether it worth fixing.

I had a washer that at the beginning of the spin cycle it was fine, but when the water was half drained it would begin making a banging noise. When the draining reach the bottom and the spin speed increased it was fine. Finally found the problem - What happened was the tabs that hold the control arms for the brake had loosened. During the spin cycle especially in the middle of the cycle (when torque was at the maximum and speed was at medium. The brake spring would flex out due to compression and hit the some extended metal tab on the brake housing. Once the speed increased and the torque reduced the spring no longer hit the housing tabs. Fix the problem by bending the tabs that hold the brake control arms in place to better hold the control arms in the proper location.

when you spin it by hand dose it feel free or restricted? if rstricted you may have a peice of clothing between the two tubs.if free you can have a worn clutch.but it would agaitate fine.if wont agaitate or spin it may be your drive coupler.and if the drive coupler failed your washer will still drain.if you need more help you can email me thru FixYa God bless ,tom

The drain pump is jammed or clogged up. Remove the filter cover and check for bobby pins, coins or bra wires. If clean, remove drum to pump hose from the pump and check for any foreign matter. Try to turn the pump impeller by hand. It should turn freely. If pump is not free, replace it.