Posts by noctatheme

I have done the child theme before but the problem I ran into there was that I always got a message in the WP-Admin saying there was an update required and to update the theme I had to activate the main theme, update it, then activate child theme, and even then it was saying I needed to update it.

Scenario: I build websites for clients. Lets assume I have shown them how to do a backup and then update a theme. Do I have to download the theme from themeforest each time it is updated and either update clients site myself or pass the theme onto them? Is there a way that I can allow them to download the theme files directly from themeforest?

JamiGibbs said
Between the Kuala Lumpur conference and the training of new support team members, a backlog of tickets has generated.

The problems you face at the back end of your business are not excuses in my opinion. The reality is that you would have known about both of these things (conference and training new staff) so should have been able to plan the support of your customers better. I know it becomes hard sometimes but to be honest we don’t care about your problems, we care about ours. Hope that makes sense and is taken the right way.

Another option is to simply offer up all comments for a given product onto 1 page and let us search with ctrl f

Just make the max number to display on a page be 100000 or something like that. If you think about it, the sooner you implement it the sooner we will stop asking questions multiple times the smaller your database will stay