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Click & Collect is a free service. You can order online, then collect it from your local store.

Orders can be made at any time on the Wickes website or via our Call Centre between 8am and 8pm Monday to Friday, between 8.30am and 5.30 on Saturdays and between 10am and 4pm on Sundays by calling 0330 123 4123.

For full details on this delivery option, click here to see information further down the page

Big & Bulky delivery
available next day*

We offer a 6 day a week delivery service on 'Big & Bulky' items like Sand, Cement, Timber and Sheet Materials.

*For orders placed up to 5pm, depending on available space we may be able to deliver your order the Next Day and is available to most (but not all) UK postcodes. Check this with our postcode matrix.

You can request a Saturday delivery for only £5 extra (if you order by 5pm Friday) depending on your postcode. Check this with our postcode matrix.

For full details on this delivery option, click here to see information further down the page.

Our Click & Collect service allows you to order online and then collect from your local store.

Click and collect orders can be made at any time on the Wickes website or via our Call Centre between 8am and 8pm Monday to Friday, between 8.30am and 5.30pm on Saturdays and between 10am and 4pm on Sundays by calling 0330 123 4123. Your call will be charged at the same rate as calling a landline, call rates from mobile providers will vary.

Subject to stock availability, we will aim to ensure that click and collect orders are available for collection from the nominated store within 1 store trading hour of our first email confirming your order number. Please check your selected stores trading hours via our Store Locator as these may vary.

How much will it cost?

Click and Collect - FREE Order online or telephone and collect your items in just 1 hour

Big & Bulky 7 Day Products

Our Big & Bulky 7-day delivery is for the heavy stuff that takes a little longer to arrange. Normal Big & Bulky Delivery charges apply for Big & Bulky 7 Day Products. You can request a Saturday delivery for only £5 extra (if you order by 5pm Friday) depending on your postcode.

Saturday delivery may take longer than 7 working days (this is because delivery will be on the Saturday after the end of the 7 working day lead-time).

Big & Bulky 6 Days a Week delivery is available on stuff like sand, cement, timber and sheet materials.

How much will it cost?

(including 'Big & Bulky' 7-day delivery lead time products)

Distance from yournearest Wickes Store

Big & BulkyMon - Fri Delivery

Big & BulkySaturday Delivery

0 - 10 Miles

£30

£35

10 - 20 Miles

£35

£40

20 - 40 Miles

£45

£50

40 - 60 Miles

£85

£90

60+ MIles

£95

£100

Important: Delivery will be on the Saturday following the end of the delivery lead time

Returns & Refunds.

Set out below is a summary of our Returns & Refunds policies, for full details see our Cancellations, Returns and Refunds policy

Products Which Are Not Required

You can return any unused product to us in its original condition for a refund within 30 days of delivery to you. Please note that we may be unable to accept the return of made-to-measure products unless they are faulty or have been damaged in transit.

Cancellation Rights

You can cancel any online order and receive a full refund (including standard delivery charges) at any time before the product is dispatched or within 14 days starting on the day after delivery.

Please note that if you cancel an order after the product has been delivered, you will be responsible for returning the Product to us at your cost within 14 days of the cancellation of your order. You can arrange for the product to be collected, by us or our nominated carrier, or return the product to your local Wickes store for free, with proof of purchase.

Faulty or Damaged Products

In the unlikely event that a delivered product is faulty or damaged, we will exchange it or provide you with a refund, as long as we are notified of the product's fault within 30 days of it being delivered to you.