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Hi,
I suspect the snap key is shot circuited, use contact cleaner spray in the click button often press it to get ride of possible carbon shot circuit between the switch. in some cases the processor will malfunction, and if moisture or water particles gone inside, you must open the cam and clean the motherboard thoroughly with PCB cleaning agent.

Did you try it like it is said in the manual? press the button half till the camera is focused and then press the button completely down?
Don't expect the camera to shoot with the same speed as a camera with film did. Give it some time to focus and everything will be fine (I hope)
If not let me know.

I had sent my camera in for the same issue and they did nothing to help with it. Seems to happen when battery gets low or dies, lack of on-screen battery meter doesn't help. Typically have to manually twist the lens to close it or open it after fresh batteries installed and then seem to fix it.

I had the same problem.The shutter button is faulty and is always half pressed - auto focus is operational (this is the step before actually the picture is taken. Try to clean it up with some special electrical contact spray. if this does not work - need to replace it - Not a simple job for the novice. You might need to take the camera to a service center for a spare on-off-expose button. I had an old faulty camera where I took the button from it. That solved the problem.

Under the jack cover (below the zoom rocker on the back of the camera) there is a small "reset" button. You'll need to press it with a sharp object, and hold it down for a few seconds. If it was a setting problem, this should resolve it.

Do you hear any unusual friction noise while the lens assembly projects out.. if so then the traction assembly of your zoom barrel has developed mechanical obstruction, in which case it has to be serviced. Take it to the service centre and the problem will be solved. If the zoom assembly does not fully extent to its homing position, the camera retracts and lens and powers itself off. Enjoy