Linux Semi-dedicated Hosting24x7 Technical Support

Support Channels

A User–Friendly Help Section

The Help section built into your Website Control Panel offers a collection of help articles and commonly asked questions. Aimed towards resolving any common issue that you could possibly come across, they are compiled by our support team of accomplished technicians.

Educational Video Clips

For all of you who wish to learn how to solve a regularly encountered problem by watching a training video, we’ve added a compilation of video tutorials to our Website Control Panel. All the instructional videos are short and easy to comprehend. They offer visual presentations of different site administration techniques.

A 1–Hour Support Ticket Response Time Guarantee

All our semi–dedicated servers are backed up by a 24x7x365 customer service and include a sixty–minute ticket response guarantee. Our practiced customer service technicians will be available 24/7/365 and will rectify any issue that you might stumble upon within less than one hour after the customer support ticket submission. Normally, a response will be provided to you within 20 minutes.