Send a contact a templated email

Learn how to send a contact a templated email.

Written by Support Updated over a week ago

Functionality for sending a single person a templated email:

Now you can send a templated email to a single contact, just draft your email in the Campaigns section, you’ll need to make sure the name contains ‘template’, and then you can pick the template in each contact record.

How a ‘template’ email works:

A template email is an easy way to send an email that was previously designed. Just start by creating a Campaign. Make sure you include the word ‘template’ in your campaign name and choose the ‘Campaign Email’ option.

You can now start editing your email design using HTML or simple plain text. You can add text, pictures, whatever you find appropriate. When you feel happy with your template just click on the ‘Save Draft’ button.

Next step, open the contact which you want to send the email and click on ‘Select templated email’, as you can see there is the template we created previously, and it will show us any Campaign Drafts that contain the word ‘template’ on it, so be careful with that. Notice that if the contact record doesn’t have an email associated, this option will not show.

After you pick your template, click on the ‘edit’ button, and you will see the same panel as before, so you will be able to change anything that you may have missed in your original template and personalise it for your recipient. Now, add a Subject and click on next.

Now you can preview your email, make sure it’s all as you intend. Be certain that the receivers are who you selected. If everything is correct, click on ‘next’.

Final step, choose if you want to send the email now or in another time, check the Summary and if it’s all good you can click on Launch Campaign.

FAQ

What if the contact doesn’t have an email in SalesSeek?

If the contact doesn't have an email in SalesSeek, then the option to send a templated email will not show in the record.