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I hosted a business event here, and have to commend the staff. As with many business meetings held in hotels you hope that the host venue will deliver on the promises they make when you book. I have to say that myself and team were very impressed by all the team who worked with us on our event, from the concierge to the business event team - all went out of their way to may sure our event went well - at times you need a little flexibility and the team adapted at each 'hurdle'.The hotel is well furnished inside, we used the first floor for our event which was a really good space to 'own' for the day. Food and reception staff were all of a good standard too.

I would revisit, and hold further meetings in this hotel.

Room Tip: not sure on bedrooms, I had 243 which wasn't the best but the rest of the team seemed to be happ...

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Stayed January 2013, traveled on business

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GOudeVrielink, Director of Business Development at Crowne Plaza Hotel Brussels - Le Palace, responded to this review,
February 4, 2013

Thank you for taking the time to write the review and to share about your experience with us! We appreciate your good words and we are happy to have delivered services as per your expectations. We will also check the room you mentioned, thank you for staying with us and for organizing your meeting in our hotel! Gabriela Oude Vrielink, Director of Business Development

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i stayed in this hotel in june 2012 with my family. one word sums up my experience - COMFORTABLE & ROYAL. The location is excellent, main street , main shopping area , eateries all around , very near grand place , one can take a cool evening stroll back to hotel after having dinner near the grand place. very well connected with transport facilities available all the time , and all types of transport - taxi , train, bus. No congested traffic.the building is grand and large spacious rooms , lovely breakfast to start your day - an experience in itself. I recommend this hotel because if we compare the price with other hotels and facilities , then it is par excellence.

Room Tip: book in advance , if frequent traveller , then take priority club membership of holiday inn group an...

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Stayed June 2012, traveled on business

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A fundamentally sound corporate overnighter. Very good dinner, respectable room and good bed, excellent location and better than average wifi. Staff are a little disconnected though, and public spaces in the hotel are a bit inhospitable. It is also extremely pricey for an essentially no frills business hotel.

Stayed December 2012

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Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding dinner, room and the bed.

However, We’re sorry we fell below your expectation regarding our staff being a bit inhospitable. We will address this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.Case ManagerIHGCare

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The hotel is really nice: good clean room with nice decoration, delicious breakfast, friendly staff, great location (short walking distance from the city center and North train station). We arrived early in the morning so it was obvious to us that we could not check in and get the room at 7am. We were very surprised when in the reception we were told that there is no problem with early check in and we got the room. Our room was one with “the wall view”, however it did not cause any inconvenience to us since we were out of the room most of the time. I will definitely stay at this hotel next time I am in Brussels and I can recommend this hotel to everyone who is looking for a good hotel at reasonable price.

Stayed December 2012, traveled as a couple

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Stayed here for new year, room was good location also good across road from shopping street which leads to Grand Place. Was quoted €55 for breakfast for two of us - I don't think so!!! No other problems and would stay again.

Stayed January 2013

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This is my second time at the Crowne Plaza Brussels. Intentionally stayed at the same hotel because of location. I was upgraded to an Executive Room overlooking the garden. Loved the room. The service as usual excellent. Did not try their restaurants this time, but ordered room service, which was quick and prompt. Everything in the room was really great; internet, housekeeping and the best part again is the location!

Stayed January 2013, traveled with friends

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3Thank Anita L

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This hotel was very well located just a short stroll away from the main shopping pedestrian mall, tourist areas and dining.

Our room was very comfortable with a king bed, coffee maker, TV etc. The bathroom was a generous size which was a nice surprise and there was plenty of room to place personal items.

Their WIFI however was quite unreliable and would drop out frequently. I had a lot of connection issues with my ipad and iphone and the SSID could not be found even though my husbands iphone was connected to WIFI. We were staying on the 7th floor and signal was poor.

Apart from this I enjoyed staying here.

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.

Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities.
Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, a five-minute walk away. Hosting an event on site? Our flexible meeting facilities include WiFi and the assistance of our Crowne Plaza® Meetings & Events team.
Situated on Place Rogier, our hotel is within easy reach of places to see. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less. Our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds.
Within our historic hotel, you can work or work out anytime; WiFi, Business Centre and Fitness Centre facilities are available around the clock. Questions? Our multilingual staff are at your service. Hungry and pressed for time? Choose from a fast and fresh dining menu. Or, linger over a beer or international cuisine at Nouveau Taste Restaurant or Deco Verre Brasserie....more less

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Crowne Plaza Hotel Brussels - Le Palace Belgium

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