Cartika Status - Incident Historyhttps://status.cartika.com
StatuspageFri, 22 May 2020 17:07:49 -0400Dallas - Microsoft Exchange Connectivity Issues
<p><small>May <var data-var='date'>22</var>, <var data-var='time'>11:46</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>22</var>, <var data-var='time'>09:10</var> EDT</small><br><strong>Investigating</strong> - Our exchange team is currently investigating an issue with client access for Cloud Email clusters. At this time, users may experience issues using OWA or Exchange mail clients to connect to Cloud Email clusters. We apologize for the inconvenience and will share an update once this issue is resolved.<br /><br />Thank you,</p> Fri, 22 May 2020 11:46:01 -0400https://status.cartika.com/incidents/d6ztzg0h1tvd
https://status.cartika.com/incidents/d6ztzg0h1tvdScheduled Backup System Maintenance
<p><small>May <var data-var='date'>17</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>16</var>, <var data-var='time'>10:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>14:13</var> EDT</small><br><strong>Scheduled</strong> - Our developers will be performing maintenance on our backup system In Toronto,On Facility. During this period, you will not have the ability to perform backups or restores through our control panel.<br /><br />This maintenance will take place between May 16th 10AM ET to May 17th 10AM ET<br /><br />Updates will be posted here on our Status Page as the maintenance is completed.<br /><br /><br />Thank you,<br />Cartika</p> Sun, 17 May 2020 10:00:31 -0400https://status.cartika.com/incidents/hx1pgn7lgxmj
https://status.cartika.com/incidents/hx1pgn7lgxmjWEB21 - Physical Maintenance
<p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>20:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>19:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>12</var>, <var data-var='time'>16:32</var> EDT</small><br><strong>Scheduled</strong> - We will be performing physical maintenance on the WEB21 server in our Dallas, TX facility on April 13th at 7PM Eastern. <br /><br />The server will be powered off for about 30 minutes during this time.</p> Mon, 13 Apr 2020 20:00:33 -0400https://status.cartika.com/incidents/l12x8nhqr3g0
https://status.cartika.com/incidents/l12x8nhqr3g0Network Connectivity Impacted
<p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>18:21</var> EDT</small><br><strong>Resolved</strong> - We are declaring this incident as resolved.<br /><br />The outage stemmed from one of the Transit carriers (Telia) having a significant routing issue impacting connections to/from our Toronto network. Our team is engaging with Telia for a full RCA on the outage. <br /><br />We apologize for the inconvenience!</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>18:12</var> EDT</small><br><strong>Monitoring</strong> - At this point in time we are seeing all network routing returning to normal. We are engaged with network vendors at this time to fully declare this incident as resolved.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>17:47</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>17:45</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of degraded network connectivity in our Toronto, Canada facility. We will update this incident page as investigation occurs</p> Mon, 13 Apr 2020 18:21:29 -0400https://status.cartika.com/incidents/yngpctf54fgm
https://status.cartika.com/incidents/yngpctf54fgmToronto Cloud Maintenance
<p><small>Apr <var data-var='date'>12</var>, <var data-var='time'>23:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>12</var>, <var data-var='time'>22:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>12</var>, <var data-var='time'>12:34</var> EDT</small><br><strong>Scheduled</strong> - Please be advised that we will be performing hardware maintenance on one of our Cloud Nodes in the Toronto facility this evening at 10PM (Eastern).<br /><br />VMs will be powered off for up to 45 minutes during this time while we swap a critical component that we are proactively replacing.<br /><br />Individual VM owners have been notified<br /><br />Additionally the below Services will be impacted:<br /><br />cartika.com site<br />CA-MYSQL (Shared)</p> Sun, 12 Apr 2020 23:00:31 -0400https://status.cartika.com/incidents/bt00tcpthknc
https://status.cartika.com/incidents/bt00tcpthkncWeb29 - Server Down
<p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>16:36</var> EDT</small><br><strong>Resolved</strong> - IP filtering has been removed and service has been restored. Please contact our support team if you continue to have any issues</p><p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>14:31</var> EDT</small><br><strong>Monitoring</strong> - Network isolation and filtering have been put in place and the majority of impacted sites are back online. We are continuing to work with network vendors and are further monitoring the situation.</p><p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>13:19</var> EDT</small><br><strong>Identified</strong> - Our team is working with network vendors to mitigate a large DDOS attack causing congestion in our Dallas, TX facility. Updates will follow.</p><p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>12:43</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>12:38</var> EDT</small><br><strong>Investigating</strong> - We are currently experiencing network issues with 'Web29, Win18, Win19' server. Please be patient while we investigate this issue.</p> Mon, 23 Mar 2020 16:36:34 -0400https://status.cartika.com/incidents/q0nl44r4t568
https://status.cartika.com/incidents/q0nl44r4t568Dallas - Microsoft Exchange Connectivity Issues
<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>22:04</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>19:50</var> EST</small><br><strong>Monitoring</strong> - Our Engineering team has implemented an in-place fix, and all users should now be able to connect to Microsoft Exchange services at this time. <br /><br />We apologize for any inconvenience and thank you for your patience throughout this process.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>15:59</var> EST</small><br><strong>Investigating</strong> - Our exchange team is currently investigating an issue with client access for Cloud Email clusters. At this time, users may experience issues using OWA or Exchange mail clients to connect to Cloud Email clusters. We apologize for the inconvenience and will share an update once we have more information.</p> Sat, 07 Mar 2020 22:04:33 -0500https://status.cartika.com/incidents/28wc2t2fnn16
https://status.cartika.com/incidents/28wc2t2fnn16Toronto & Dallas - Public Cloud Maintenance
<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>00:21</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed. Should you have any residual issues please contact our support team via email (support@cartika.com)</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>22:23</var> EST</small><br><strong>Update</strong> - We have extended this maintenance period for an additional 90 minutes at this time. Maintenance is progressing successfully, however taking a bit longer than anticipated.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>21:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>14:37</var> EST</small><br><strong>Scheduled</strong> - On Friday March 6th 2020, we will be applying updates to all Hypervisors running our Public Cloud in both Toronto and Dallas. <br /><br />During this time all Virtual Machines will be rebooted by our team. We expect on average about 15 minutes of total impact per VM.</p> Sat, 07 Mar 2020 00:21:49 -0500https://status.cartika.com/incidents/t91ymlv2j0p4
https://status.cartika.com/incidents/t91ymlv2j0p4Dallas - ch-web - Scheduled Maintenance
<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>19:30</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>19:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>17:26</var> EST</small><br><strong>Scheduled</strong> - The Web Server in our Dallas, Tx Facility will be taken offline for physical hardware maintenance at 7PM ET for 5-30 mins<br /><br />We anticipate total downtime to be less than 30 minutes<br /><br />Updates will be posted here on our Status Page as the maintenance is completed.<br /><br />Impacted Servers<br />ch-web</p> Tue, 03 Mar 2020 19:30:31 -0500https://status.cartika.com/incidents/r38vpwff5llm
https://status.cartika.com/incidents/r38vpwff5llmPower Maintenance - Dallas, TX
<p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>02:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>23:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>22:41</var> EST</small><br><strong>Scheduled</strong> - Site: DAL01 (Cartika Dallas)<br />Services Impacted: Various Shared, VM and Dedicated Servers<br />Window: February 28th - 11PM - 2am EST/Eastern<br /><br />Description: During the aforementioned window, Cartika Engineers will be replacing a Power Distribution Unit located in our Dallas, TX facility.<br /><br />During this process, we may be required to re-cable and re-distribute power used for specific devices.<br /><br />We anticipate the impact to be as simple as a Reboot for the impacted clients and should last no more than 30 minutes to one hour.<br /><br />Impacted Shared Servers:<br />-win19<br />-master7<br />-web22</p> Sat, 29 Feb 2020 02:00:49 -0500https://status.cartika.com/incidents/53x4wt0nn43w
https://status.cartika.com/incidents/53x4wt0nn43wNetwork Outage
<p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>12:42</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>11:27</var> EST</small><br><strong>Investigating</strong> - We are currently experiencing a network related outage in Dallas. 1 cabinet seems to be impacted. We are investigating the switching in the cabinet and will provide updates as they become available”</p> Fri, 21 Feb 2020 12:42:59 -0500https://status.cartika.com/incidents/kv8cpng145mw
https://status.cartika.com/incidents/kv8cpng145mwToronto - Web1 - Scheduled Maintenance
<p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>19:30</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>19:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>21:37</var> EST</small><br><strong>Scheduled</strong> - The Web1 Server in our Toronto, ON Facility will be taken offline for physical hardware maintenance between 7PM - 9PM Eastern.<br /><br />We anticipate total downtime to be less than 30 minutes<br /><br />Updates will be posted here on our Status Page as the maintenance is completed.</p> Fri, 24 Jan 2020 19:30:30 -0500https://status.cartika.com/incidents/7hzd82tlwdzf
https://status.cartika.com/incidents/7hzd82tlwdzfWin19 - Server Down
<p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>21:58</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>15:35</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>12:30</var> EST</small><br><strong>Identified</strong> - Windows update has caused our server to become unresponsive, we are currently restoring our services. Please check again for another update. We apologize for the inconvenience and delay.</p><p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>09:43</var> EST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p> Tue, 07 Jan 2020 21:58:19 -0500https://status.cartika.com/incidents/2683x204cy09
https://status.cartika.com/incidents/2683x204cy09Dallas - SQL4 - Scheduled Maintenance
<p><small>Dec <var data-var='date'>24</var>, <var data-var='time'>17:15</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>24</var>, <var data-var='time'>17:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>24</var>, <var data-var='time'>07:16</var> EST</small><br><strong>Scheduled</strong> - The SQL4 Server in our Toronto, ON Facility will be taken offline for physical hardware maintenance between 4PM - 5PM Central Time (CT).<br /><br />We anticipate total downtime to be less than 15 minutes<br /><br />Updates will be posted here on our Status Page as the maintenance is completed.</p> Tue, 24 Dec 2019 17:15:32 -0500https://status.cartika.com/incidents/hplhywxzgmdw
https://status.cartika.com/incidents/hplhywxzgmdwToronto - Web1 - Scheduled Maintenance
<p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>07:30</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>07:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>09:58</var> EST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>09:58</var> EST</small><br><strong>Scheduled</strong> - The Web1 Server in our Toronto, ON Facility will be taken offline for physical hardware maintenance between 7PM - 9PM Eastern.<br /><br />We anticipate total downtime to be less than 30 minutes<br /><br />Updates will be posted here on our Status Page as the maintenance is completed.</p> Wed, 11 Dec 2019 07:30:29 -0500https://status.cartika.com/incidents/hkrs4rtpjch6
https://status.cartika.com/incidents/hkrs4rtpjch6Web 23 - Down
<p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>11:05</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved. Services on web23 are back online.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>09:28</var> EST</small><br><strong>Investigating</strong> - Web 23 is currently down. We are working to restore services</p> Sat, 23 Nov 2019 11:05:53 -0500https://status.cartika.com/incidents/sbb3pzp0hbh5
https://status.cartika.com/incidents/sbb3pzp0hbh5MSSQL5 Data Integrity
<p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>23:57</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>23:26</var> EDT</small><br><strong>Identified</strong> - The issue with MSSQL5 data appearing to be out of date has been identified and a fix is being implemented. During this time, databases on MSSQL5 may be unavailable. We apologize for the inconvenience and will share an update once we have more information.</p> Fri, 01 Nov 2019 23:57:48 -0400https://status.cartika.com/incidents/yfv0jj9491jf
https://status.cartika.com/incidents/yfv0jj9491jfUS Shared WIndows Servers
<p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>19:29</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>19:28</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>19:04</var> EDT</small><br><strong>Update</strong> - we have downgraded this incident to minor<br /><br />WE WILL leave this incident open until tomorrow when we can post a formal and detailed reason for outage and analysis <br /><br />as of right now, all services have been restored. we have a final shared windows web server that will be BMR’ed here shortly (win16)<br /><br />at this time, all US shared/reseller services are back online. If you have any specific issues with a website (outside of win16),please contact our support team for assistance</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>15:40</var> EDT</small><br><strong>Update</strong> - Restores are progressing. At this point, some services are starting to come back online. because of the nature of this incident, we needed to do a combination of fresh Operating System Restores and manual data backup restoration along with BMR’s in some scenarios.<br /><br />A full Reason For Outage (RFO) will be provided once we have restored all services</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>11:04</var> EDT</small><br><strong>Update</strong> - we have restored some of the services here<br /><br />mssql5 and some web servers are still impacted in the Dallas Shared/Reseller services</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>04:49</var> EDT</small><br><strong>Update</strong> - we are working to recover the impacted dallas shared/reseller services. because of the nature of this incident, we will need to bare metal restore some servers here. once all services are recovered, we will restore the latest backup data at that time</p><p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>23:12</var> EDT</small><br><strong>Investigating</strong> - We currently are experiencing a partial outage of our dallas shared/reseller hosting infrastructure<br /><br />we will continue to post updates here as they become available</p> Fri, 01 Nov 2019 19:29:15 -0400https://status.cartika.com/incidents/fkzjxw1z9p69
https://status.cartika.com/incidents/fkzjxw1z9p69[Canada] RDS Issues
<p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>17:46</var> EDT</small><br><strong>Resolved</strong> - Hello<br /><br />this issue has been resolved<br /><br />we will engage the RDS cluster again overnight and customers can once again log in via RDS APPs in the morning.<br /><br />Please continue to utilize the RDS users via RDP until then as the backup method to access your remote desktop and apps</p><p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>09:38</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Oct <var data-var='date'>29</var>, <var data-var='time'>18:01</var> EDT</small><br><strong>Update</strong> - We have engaged Microsoft and are working to identify and resolve the problem.</p><p><small>Oct <var data-var='date'>29</var>, <var data-var='time'>14:42</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of RDS applications errors for some servers hosted in our Toronto, Canada facility.</p> Wed, 30 Oct 2019 17:46:34 -0400https://status.cartika.com/incidents/ysh6gsfvndwb
https://status.cartika.com/incidents/ysh6gsfvndwbWIN 18
<p><small>Oct <var data-var='date'>29</var>, <var data-var='time'>05:30</var> EDT</small><br><strong>Resolved</strong> - Services resumed.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>20:52</var> EDT</small><br><strong>Identified</strong> - WIN 18 is currently undergoing scheduled maintenance. <br />We will provide an update once it is complete.</p> Tue, 29 Oct 2019 05:30:42 -0400https://status.cartika.com/incidents/6tt9qt60jd52
https://status.cartika.com/incidents/6tt9qt60jd52Win18 - Server Down
<p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>16:29</var> EDT</small><br><strong>Resolved</strong> - We resolved the issue on Win18. the root cause of the issue still needs to be addressed. we will be scheduling an emergency maintenance window. please check back here for additional details.<br /><br />We anticipate that the issue is resolved. if any further action is required, we will update this page.<br /><br />Thank you.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>14:43</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p> Mon, 28 Oct 2019 16:29:24 -0400https://status.cartika.com/incidents/424xfm0m3ptp
https://status.cartika.com/incidents/424xfm0m3ptpDallas - Web28 - Scheduled Maintenance
<p><small>Oct <var data-var='date'>23</var>, <var data-var='time'>21:01</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>23</var>, <var data-var='time'>20:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>23</var>, <var data-var='time'>13:42</var> EDT</small><br><strong>Scheduled</strong> - The Web28 Server in our Dallas, TX Facility will be taken offline for physical hardware maintenance today at 9 PM Eastern.<br /><br />We anticipate total downtime to be less than 30 minutes<br /><br />Updates will be posted here on our Status Page as the maintenance is completed.</p> Wed, 23 Oct 2019 21:01:00 -0400https://status.cartika.com/incidents/5gfgm1vrry6w
https://status.cartika.com/incidents/5gfgm1vrry6wMail8 - Server Down
<p><small>Oct <var data-var='date'>23</var>, <var data-var='time'>09:58</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>23</var>, <var data-var='time'>09:58</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Oct <var data-var='date'>23</var>, <var data-var='time'>09:10</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Oct <var data-var='date'>23</var>, <var data-var='time'>09:09</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p> Wed, 23 Oct 2019 09:58:24 -0400https://status.cartika.com/incidents/8rq9dgs37q6f
https://status.cartika.com/incidents/8rq9dgs37q6fManaged Linux Network Maintenance
<p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>17:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>12:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>21:30</var> EDT</small><br><strong>Scheduled</strong> - During this time period, Cartika's network operations team will be moving all managed Linux servers to a centralized firewall system. While these new firewall rules are applied, clients may notice a few minutes of connectivity issues.<br /><br />If you have any questions or concerns, please send a ticket to support@cartika.com.</p> Sat, 19 Oct 2019 17:00:31 -0400https://status.cartika.com/incidents/5cj57yytk908
https://status.cartika.com/incidents/5cj57yytk908[Scheduled] Dallas Location Microsoft Exchange/EMAIL-aaS Update Maintenance
<p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>12:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>08:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>05:28</var> EDT</small><br><strong>Scheduled</strong> - During this maintenance period, our network operations team will be upgrading our Microsoft Exchange servers. This upgrade will increased capacity & enhanced reliability to our server’s<br /><br />Expected Impact: As the servers are being upgraded, clients using (Microsoft Exchange/ eMail-aaS) may experience emails not sending or receiving. Please sign-out, then sign-in to refresh your connection to one of our Exchange servers.<br /><br />If you have any questions or concerns, please contact us via email, phone, or chat.</p> Sat, 19 Oct 2019 12:00:33 -0400https://status.cartika.com/incidents/6sm889k6ktt6
https://status.cartika.com/incidents/6sm889k6ktt6