Overview

If your visa application is approved, your passport and visa will be returned to the Aramex location you previously selected.

You must collect your passport within 15 days. Aramex will hold your passport for only 15 days, after which it will be returned to the U.S. Embassy.

Do not come to your selected Aramex location before you have been informed by our services that your passport is ready for pick up. You can only pick up your passport at the location you have selected.

Change Delivery Options

You may change your preferred document delivery address online or through the call center until midnight on the day of your interview appointment. There is no cost to change your delivery preferences. For drop-off service applicants, you may change your delivery location up to the time you drop off your application materials at the Aramex location.

We strongly advise you not to change the pick-up location after the time limit. Any changes to your desired pick-up location after this time limit will lead to a delay in your passport delivery.

Check the Status of Your Visa

You can check the status of your application any time at this website: https://ceac.state.gov/CEACStatTracker/Status.aspx. Please wait at least three business days following your visa interview to check on the status of your application. The system may not have updated the status of your application prior to that time, and thus the message you receive may not reflect the actual status of your application.

Passport Tracking Options

For your convenience, you have several options to choose from to track the location of your passport.

Instant: Enter your passport number below to check on the status.

If your status shows "origination scan", it means your passport has left the U.S. Embassy and is in transit to the delivery location you have chosen. It is however not available yet.

Only when the status shows "ready for pick up", it means you can go to the Aramex location you have chosen to pick up your passport.

Please do not go to your delivery location if your status does not show "ready for pick up" as it means your passport has not reached its final destination for pick up.

The U.S. Embassy cannot help you regarding the status of your passport delivery. Please do not contact the U.S. Embassy regarding the status of your passport delivery.

Email: Send an e-mail to passportstatus@ustraveldocs.com and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled. Do not include any additional text. You will receive an automatic response with the status.

Third District El-Magawra El-tahnya Piece Number 249 in front of B-Tech El-Mahwar El-Markazi Medan El-Nagda 6th of October City

No

09:00 to 17:00 Sat to Thu

Alexandria Office

24 Alexander the Great str., Azzaretta, Alexandria

No

09:00 to 17:00 Sat to Thu

Tanta Office

78 Hassan Radwan street, off Beit-el-Maqdes, Down Town, Tanta

No

09:00 to 17:00 Sat to Thu

Mansoura Office

2 Saudia bldgs., Lower Walkway, Corniche al Mansoura, Mansoura

No

09:00 to 17:00 Sat to Thu

Port Said Office

Nile Tower, 3 Ahmed Shawqi str., off Gomhouriya street, Port Said

No

09:00 to 17:00 Sat to Thu

Ismailia Office

Shebin-e-Koum street, opposite Court Complex, Ismailia

No

09:00 to 17:00 Sat to Thu

Suez Office

1 Army Bldgs., Bur Taufiq, Suez

No

09:00 to 17:00 Sat to Thu

Beni Suef Office

11 Port Said str., Hurriya area, Beni Suef

No

10:00 to 17:00 Sat to Thu

Assiut Office

53 an-Namees street, assiut

No

10:00 to 17:00 Sat to Thu

Luxor Office

53 Television street, Luxor

No

10:00 to 17:00 Sat to Thu

Aswan Office

8 Atlas street, Aswan

No

11:00 to 17:00 Sat to Thu

Hurghada Office

Nasr street, opposite Kheir Zaman, Dhahar, Hurghada

No

10:00 to 17:00 Sat to Thu

Sharm-e-Sheikh Office

Pharaohs Mall, Mercato str., Hadaba, Sharm-e-Sheikh

No

10:00 to 17:00 Sat to Thu

Expedited Pick-up Location

Aramex has identified a location where you can pick up the passport on the same day as we receive it from the U.S. Embassy. Should you have an emergency case or need to pick up your passport early, please select the Aramex office listed as the Same day collection service available as your pick-up location. Please note that by selecting this location, you are not applying for expedited visa processing; if you need information on expedited visa processing, please see this page. Your passport will be available for collection once the visa is processed and the U.S. Embassy has handed it over to Aramex for delivery.

Required Documents for Passport Retrieval

1. To collect your own passport you must present a valid government-issued photo ID. (A copy is NOT accepted).

2. Parents collecting passport(s) of their under-age children (Under 21) must present ALL of the below documents:

a) The parent’s government-issued photo ID. (A copy is NOT accepted).

b) A copy of the family book or birth certificate for each passport holder.

3. Representatives collecting someone else’s passport(s) who are 21+ years old, must present ALL of the below documents:

b) The original authorization letter signed by the passport holder’s father only, authorizing the representative to collect the passport. The letter must contain the following information:

Representative’s full name as shown on their government issued photo ID.

Passport holder’s name and passport number.

c) A copy of the government issued photo ID belonging to the father of the passport holder who signed the authorization letter (copy is accepted).

d) A copy of the family book or birth certificate for each passport holder.

Note: School groups can designate one person to collect multiple passports for students and teachers from their institution traveling together. The person picking up the passports must have a signed letter from the school that officially authorizes this person to retrieve the passports on behalf of the group and lists the names of all the group members as they appear in their passports.

The U.S. Department of State's Bureau of Consular Affairs website and Consular Post websites are the definitive sources of visa information. Should there be discrepancies in content, the Consular Affairs website and Consular Post websites take precedence.