Crisis Intervention

Crisis Intervention

One of NELCWIT’s primary activities is providing crisis support in cases of domestic and sexual violence. After a domestic violence or sexual assault incident, NELCWIT advocates offer emotional support, safety planning, counseling, referrals and advocacy with the police, the courts, and the District Attorney’s office. As Franklin County and the North Quabbin region’s domestic violence and rape crisis center, we also offer 24-hour medical and police advocacy in cases of sexual assault.

Rape Crisis and Domestic Violence HotlineNELCWIT’s hotline provides emotional support, information, and resources for those dealing with domestic violence or sexual assault and is the primary entry to NELCWIT’s services for new clients. All hotline staff are familiar with the needs of individuals who have experienced sexual assault and domestic violence, and all have expertise regarding resources available in the Franklin County-North Quabbin area. We have bilingual staff in Spanish and English, access to a multilingual interpreter program and TTY for use with hearing-impaired clients. NELCWIT’s hotline is staffed 24 hours a day, 7 days a week.

Crisis Walk-In ServicesNELCWIT’s advocates are available to meet with individuals who came to the office seeking services without pre-scheduled appointments. Our advocates offer emotional support, referrals, safety planning and the option for continuing meetings when appropriate. These services are offered at our Greenfield Office (479 Main Street), Monday – Thursday from 9am – 4pm and Fridays from 9am – 1:30pm.

Domestic Violence Intervention ProjectNELCWIT collaborates with the Massachusetts Northwestern District Attorney’s office and area police departments to provide the Domestic Violence Intervention Project (DVIP). Through this program, police departments and DVIP advocates are able to work in collaboration to assist victims who need support, including with emergency restraining orders, at times when the courts are closed. DVIP advocates are able to offer emotional support, information, referrals, and advocacy at local police departments during evening, overnight, weekend, and holiday hours.

SAFEPLANNELCWIT’s SAFEPLAN project is part of a statewide program that assists victims of domestic and sexual violence who are seeking restraining orders. Our advocates are located in the Greenfield and Orange courts. In addition to supporting victims through the restraining order process, they offer safety planning, referrals and advocacy and assist with court-related paperwork.

For walk-in assistance, please come to our Greenfield location during the following hours:

Monday-Thursday, 9A-4P

Friday, 9A-1:30P

We are located at 479 Main St., Greenfield, MA

The policies of NELCWIT prohibit any form of unlawful discrimination on the basis of race, color, religion, creed, sex, gender, gender identity or gender expression, age, marital status, national origin, mental or physical disability, political belief or affiliation, veteran status, sexual orientation, genetic information, and any other class of individuals protected from discrimination under state or federal law with respect to employment, volunteer participation and the provisions of services.

New England Learning Center for Women in Transition, 479 Main Street, Greenfield, MA