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If you have any questions, do not hesitate to contact us. Send us an e-mail, or like our Facebook page and send a message.

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Proceeding order

Browsing

If you wish to browse in our webshop (Starry Light lamps webshop) or look around on our website you do not need to register.
With your current order you have a user name and password. With these you can log in anytime if you want to make any changes in you details like address, etc.

Registration

First you need to register to make an order on the website. Go to “Shop” and click on “My account” to do this. You find all your given details under “My account” and you can always change them anytime.

If you want to see the price of the product in a different currency apart from euro you need to click on “Select currency” at the footer of the site. All these prices are only informational, the payment could be only made in euro.

Configuration of the product and order

By clicking on “shop” it gives you the option to choose the preferred parameters of the light. The actual order and payment happen after this. By changing the parameters the price could change also, you can follow up on this at bottom of the site.

First you have to choose the colour of the of the lamp by clicking on the colour sample then you click on “Next” or “Choose your constellation”. This takes you to the page where you can select the configuration of the lampshade.

While choosing the patterns of the lampshade you have the option to make your own constellation beyond the given one. This could be a constellation that belongs to a concrete geographical location and time. For this click on “Your own customized constellation” and fill the gaps.

By clicking on “Next” or “Choose your voltage” you need to decide on the mains voltage that is used at the country where the lamp will be installed. By choosing this you finish the configuration and after you clicked on the “Buy” button you get to the next step.

Basket and order

After you clicked on “Buy” you get to “My Cart” page where you find a summary of all the possible lamps.

If you have a valid digital voucher, you need to type the code in here to get the discount. You can find some pre-information about the delivery cost on the bottom of this site by giving the country and the postcode.

By clicking on “Proceed to checkout” you get to order page where you could fill in the payment details, the delivery address and could also make a comment. You could choose the most suitable payment type. You can only finalize your order after you filled in every detail. You will receive an email with your username and password. With these you can always log in the Webshop or follow your order or change your details.

By clicking on “Place order” you actually finalize your order in our system and takes you to the page where you get further information about your chosen payment type.