Outsourced IT Support

Outsourced IT Support

Ensure your business performs at its best at all times with access to 24/7/2365 outsourced IT support, delivered by an experienced team of highly skilled experts.

Whether you’re a Small Medium Enterprise (SME) or a large-scale organisation, there’s one thing you’ll have in common with businesses everywhere:

The need to keep your technology in top condition right around the clock.

In today’s tech-driven climate, your IT infrastructure forms the very heart of your business. All it takes is for one server to fail or one desktop device to crash to cause huge problems for your business.

So, you know just how vital it is to have immediate access to top IT professionals when things go wrong. Yet you also know that paying for your own, in-house support staff takes a serious bite out of your budget, not to mention posing all manner of logistical challenges to be overcome.

Wouldn’t it be better if there was a way to enjoy all the benefits of employing a full-time IT consultant with none of the costs and complications involved? The good news, is that there is, and you’ve already found it.

Pacific Infotech: We’re Your IT Department

Pacific Infotech are recognised as one of the leading providers of 24/7 IT outsourcing in London. Available whenever, wherever you need us, we not only resolve the IT problems you face quickly and efficiently, but also use our unparallelled expertise to prevent may of those problems from ever happening in the first place.

As a result, you and your team can continue performing at your optimum best right around the clock, using your technology to take your business to the next level.

Why Pacific Infotech?

Our vast number of service options aren’t the only reason why we’re ranked as the number one provider of IT outsourcing in London.

Our unwavering commitment to delivering unbeatable customer service, our industry-leading response times and our passion for helping you succeed have also earned us a reputation as the preferred IT consultants among scores of UK businesses.

That’s not all. When you choose us as your outsourced IT support partner, we also guarantee:

Flexible payment solutions

Multiple Levels of Support

Availability All Day (24x7x365)

To ensure maximum value for your money, you have the freedom to choose between the peace of mind and security of a monthly, ongoing contract or the flexibility to access ad hoc IT support on a Pay-As-You-Go basis.

At Pacific Infotech, we’re proud of our rapid response times and exceedingly high First Call Resolution rate. Using the latest secure remote-access technology, our first line support technicians fix the majority of your problems quickly, and all within the space of a single phone call.

For those occasions when we need to physically visit you on site to solve a problem, we also provide affordable 2nd and 3rd line support.

With 24×7 support available all year round, we’re always there when you need us, including UK Bank Holidays and even Christmas.

A Comprehensive Range of Outsourced IT Support Services

Thanks to over a decade’s experience in providing quality support to businesses throughout London and the UK, Pacific Infotech understand more than most that every business has its own unique challenges to overcome when it comes to making the most out of modern technology.

Your business is certainly no different, which is why you need a support solution every bit as unique as you.

That’s where we come in. All of our IT support solutions are fully tailored to ensure you get exactly the support you need, when you need it.

Our comprehensive range of support services includes:

Emergency IT support

Unlimited remote IT support

Disaster recovery and backup

Network infrastructure support

Cyber security

Cloud solutions

Desktop support

Microsoft support

Apple Mac support

Microsoft Windows support

VoIP and business telephony

Server maintenance and support.

Discover just how much your business could benefit by outsourcing your IT support to Pacific Infotech. Contact us online today to arrange your free consultation, or call now on 020 313 76707.

Industry Leading Technology

Pacific Infotech partner with world-renowned technology brands so that we can put the most effective and efficient tools to use in helping you to overcome challenges and grow your business. Here’s just some of the globally recognised brands we work with.