Advantages for customers

Treatment abroad

Your health is our priority. Our supplementary insurance provides you with comprehensive insurance cover – whether for a planned surgery abroad or if you have an illness or accident while travelling outside Switzerland. Our emergency call centre is ready to help you 24 hours a day in the event of a medical emergency.

Benefits covered by the insurance

Basic insurance

EU/EFTA Member States: respective social rate / Other countries: double amount of the insured costs in Switzerland

By virtue of the Swiss-EU Bilateral Agreement on the Free Movement of Persons, you have the same access to public healthcare (doctors, pharmacies, hospitals or ambulances) in EU/EFTA countries as the residents of the country you are in at that moment. In the event of a medical emergency you will therefore receive costs in accordance with the basic rate of the country in question.

In all other countries outside Switzerland you will receive the costs for outpatient emergency treatment up to double the amount that the same treatment would cost in Switzerland (rate of your canton of residence).