We should be able to release user license when the user is no longer with the company. This could be done by checking if the user is active in Active Directory. With on prem deployment, we could do this using udadmin on the license server.

I have spoken to multiple people who have mentioned this is the only thing holding them back from going cloud. They have too high of turnover for user licensing to make sense. They would either need concurrent licensing or the functionality mentioned above.

Currently you can open support tickets via the Workspace Cloud User Interface. However there is no way to monitor these tickets to see progress or interact with support about them. if we were to consider this, what are the main features you would need? Would you prefer to use this to making support calls?

For catalog deployment operations it is necessary to see a report of what was done by who and when. It is especially interesting to see after catalog update is performed how long the operations took for planning future deployments.

I would like to request that License Usage Insights portal be API Accessible to allow automation and powershell connectivity. This would help us plug LUI into our internal Asset tool for License tracking across multiple clients

Workspace Cloud has notifications that are visible in the User Interface. If we were to be able to push these notifications to you what mechanisms would you use, email, push notifications, text messages etc..

If we could do this, would it be of benefit to you, and what controls would you want to apply to enable you to mange the receipt of these so as not to 'annoy' you.

How important is it to you to be able to get 'alerts' to make best use of your time?

I’m closing this specific Feature Request as ‘completed’ based on this work. If there are additional export use cases please re-introduce new user-voice ideas/suggestions. Please be as detailed as possible on the functionality and use case.

It would be good to know some basically visibility information with the Cloud Connector, perhaps in Director. Mainly around latency. Any information around the health of an environment between CWC and cloud connector. Latency for sure. If possible, a way to show in CWC Director is the actual machine it is sitting on is having resource issues (high cpu, high memory utilization)