The Secret to Effective Communication…

Think of your favorite teacher at school/ college or your favorite boss at work. Now, ponder as to why they are your favorites, what is it that you like/ liked about them so much? Was it the way they dressed, or the way they worked/ taught, or the way they smiled, or the way they carried themselves or the way they spoke or the way they treated you or the way they acted in times of stress? Think hard and pinpoint to the one feeling you have towards them, try to describe that feeling with a single word. When I think of my favorites, the following words come to my mind- Patient, Aristocratic, Charismatic, Leader, Understanding, Sweet, Calm, Down-to-earth, Honest and Dignified.

How did you come up with these adjectives, think of all those characteristics you thought of them to come up with such words. If you notice, it will all narrow down to how they communicate with you. I can hear you asking- “Really??!!” Yes, it is true. When I think of my favorite school teacher, it was the way she talked, the way she listened, articulated and the way she walked that I still remember, though it is some 15 years ago. All of those are attributed to communication skills. Communication skills are just not verbal or written, non-verbal actions are also an important form of communication. Think of those instances where your friends or parents figured out you were not in your elements though you didn’t utter a word or desperately tried to hide your feelings from them. Every moment we are awake, we are communicating in some form, it could be talking, writing, observing, thinking or even listening- you read it right! “Listening or Observing” constitutes to 45% of your overall communication.

You would have read/ heard possessing Communication Skill is the key to grow in any organisation, it is also the key to healthy and strong relationships. Open and honest communication builds trust which is the base for any relationship, be it personal or professional. Often we are too engrossed in flaunting our communication skills and we forget the most important skill which improvises you to the next level “Listening/ Observing”. Imagine you already possess a fair amount of communication skill and want to grow to the next level, the first and foremost thing you need to do is to listen/ observe a person who is already at that level. If you are too busy talking, how will you learn? Similarly, when you want to learn to communicate, you need to look another person who is already there, take cues and replicate. This is the reason why, listening skills are the most important communication skills which is often overlooked or negated. The best way to improve communication is to improve listening.

When you have decided to listen, do not listen for the sake of replying or with the intention of giving a solution because when you start doing that, you are only half listening as your mind starts to process- what we should say next? But, when you listen intently with all ears and only with the whole intention of listening, you will absorb what the other person is saying completely. You will be more attentive, you would be able to understand their tone of voice and read their body language as well. As a result of that your communication skill also improves.

To sum it all up, communication skills are very important, not just in the professional world but also in your personal lives but the one most important skill to improve your communication is “listening” skill.

Sundar

The training program conducted by Giant Leap for our staff to empower them to higher levels of performance was very impressive. We are feeling the change in the attitude of our staff in a positive way after attending the program. We plan to engage Giant Leap for many other programs to enable putting up a high performing team.

Partner - Vaithisvaran & Co

Raghubalan Kanagasabai

We are associated with Giant Leap for our soft skill programs since 2013 . Giant Leap has a pool of talented trainers on various soft skill topics. Giant Leap has been a valuable partner for our training requirements. On programs like time management, communication skills etc there is a visible improvement on employee’s productivity. The confidence level of our employees have gone up. I commend Giant Leap.

Manager – HR BI Worldwide

Nagarajan Subramaniam

We had utilized Giant Leap Training services to train our dealer front line sales force on sales skills enhancement. The partcipants thoroughly enjoyed the workshop. They found it as a value add and very much relevant to their job deliveries. We are completely pleased with the quality of training delivery. The energy levels and enthusiam was simply amazing and made a big impact with the participants. Overall it was a transformational experience for our teams and we strongly recommend Giant Leap.

Renault India

Ashraf

I attended the “LIFE IS BEAUTIFUL” program by Ganesh on May 2014 and it was a powerful learning experience for me. I was AMAZED with the profound insights and the practical strategies shared by Ganesh. Being a Trainer myself, I have attended many programs and I would say it was one of the best programs in terms of content, fun, practical exercises and excellent facilitation.” I highly recommend this program to anyone who is interested in making their life truly beautiful.

Director - Life Academy

Vrindha L

I attended this program “Life is Beautiful” through MMA. I was actually going through some difficult situations in my life and was frustrated… and yes that day Ganesh Kumar made me realise that indeed life is beautiful. The program starts energetically with some activities and then feeding some motivation and gratitude within us. The mode of training was excellent. Overall it was an excellent program.

L&D - Hyundai Motor India

Prof Anand. J

We have been associated with Giant Leap since 2014 and it has been a wonderful experience. The design and delivery of programs by Giant Leap are very unique. Their programs have created a lasting impact on our employees.

Co founder & Principal Consultant - Chennai Consulting Group

Dr. A Selvam

I have seen Mr. Ganesh, CEO of Giant Leap in action and his passion towards training is really awesome.His commitment is exhibited in all the programmes that he has conducted. He transforms individuals thereby organisation as well. We have been associated with Giant Leap since 2014 for training our Management Students and found their service very professional and satisfactory. We have seen a sound improvement in our student's confidence to attend the placements after attending Giant Leap training programs.

Principal - Sri Ramachandra College of Management

KK Muthiah

The pace of the training was right and the trainer involved all of us in the discussion. The videos and case study are more impressive and relevant for the topic. The topic is useful for me and I recommend this training for others who missed it. As a result of participating in the training I feel more confident in the area of Leadership and Team building. I feel it has made reasonable increase in my abilities within the job role.

Team Lead - Tenth Planet

Dr.R.Rajachandrasekar

It was a pleasure having Giant Leap Team at our college for an effective Faculty Development Programme on Emotional Intelligence and Neuro Linguistic Programming (NLP). The programme was very content-full, best illustrated and more of a transformative one. All participant faculties have been immensely benefited by Mr. Ganesh's lucid presentation and dexterity with which he has handled the sessions.They also pointed out that the the sessions were interactive, communicative and infectious in spirit and values.​We recommend this programme to other colleges for their value added Faculty Development Programmes (FDPs).

Placement Director - AIHT

Mr.Bharath Gopalan

" What makes Ganesh Kumar of Giant Leap stand out is his inimitable style - he blends light-hearted humour with serious learnings that makes him resonate well with the participants of all kinds. The dedication, energy and involvement Giant Leap brings into their training offerings is highly commendable. With Ganesh's steadfast leadership, Giant Leap is sure to grow leaps and bounds"

GM- Learning and Development , The Ramco Cements

Sivasankar A

Overall experience with Giant Leap was great. Our employees enjoyed each and every session and the feedback received from the individuals are encouraging us to organise many such programs. One of the good thing I liked was learning happened with lots of fun. Employees never complained that their holiday was engaged with attending a training programs. In fact we are happy to see that they have already started practicing their learning in their day-to-day work. As a Training Vendor you were able to understand our needs & delivered the right programs. Coordination was done well. Looking forward to have more association.

Regional Manager, HR (South) - Agility Logistics Pvt Ltd

Elsa John

Our association with Giant Leap, though a very recent one , has been very rewarding in terms of the quality of trainings rendered. The trainers are very knowledgeable and approachable. The training methodology is very lucid and highly interactive and thereby well received by our employees. Their flexibility to personalize to our requirements makes Giant Leap a very collaborative partner for GILSS. We wish Giant Leap all the best for all their future endeavors and hope to continue & grow in associating with their services.

Process Manager - Gil Shared Services Pvt Ltd

Dheera V R

“ We have conducted two workshops namely Life is Beautiful and Emotional Intelligence for the Faculty of our University during the month of February 2016. The highlight of these programs are that, it is completely a fun filled way of learning. The participants are very happy and contended with the training delivered by Mr. Ganesh. I have been receiving a lot of requests from Faculty members for repeating the same training program for those who have not attended. I would definitely recommend this training for all. Looking forward to conducting many more training programs with Giant Leap”

Manager Training - Hindustan University

Mr. Dinesh Prabhkar

I have received nothing but rave reviews from the staff who attended your workshop! I can’t thank you enough for launching our EQ initiative and getting our managers excited about the next steps. I have had the pleasure of working with Ganesh as well as attending an EQ course he facilitated. Ganesh’s well honed facilitation skills and level of professionalism are exemplary. His leadership skills and dedication to promoting the understanding of emotional intelligence and his extensive knowledge set him apart in this field. I highly recommend Ganesh’s work and ability to inspire.