North Carolina Water Loss Program

Welcome to the North Carolina Water Loss Program!

This program is hosted by the North Carolina Division of Water Infrastructure (DWI), in partnership with the NC Water Resources Research Institute (WRRI) and Cavanaugh.

This program provided water loss technical assistance utilizing the AWWA M36 Methodology. Ten utilities across the state were selected to participate. Outcomes for each participating utility in the program included:

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Validated M36 water audit & water loss profile

Gap analysis between current water loss and optimum water loss levels

Water loss target-setting for economic optimum & potential recovery

Recommendations for next steps in water loss control

The program began in the fall of 2018 and ran through fall 2019.​ The pilot program included:

Brief kickoff & training via webcast

Preliminary water audit & supporting documents

Compiled available records for line repairs (mains, services) and related information​​​

Real Loss Profile and Economic Analysis

The final stage of the program offers a summit featuring the goals and outcomes of the pilot program, national water loss trends, and help guide participants through group discussions about the future of the industry in our state. Water utilities, state agencies, stakeholders, and professionals are invited to attend. If you are interested in attending, please register here.