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How do I setup a Dial by Name Directory?

A Dial by Name Directory will allow callers to locate your users by entering letters (using the telephone keypad) of the person's name in which they're trying to reach.

To create a Dial by Name Directory, it is necessary to first define which users are to be included in the dial by name directory. The second step is to simply add the dial by name destination to an incoming call route. In this example, we'll create an IVR option to use the dial by name directory.