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Privacy

PRIVACY

Privacy Commitment.
Castor & Pollux Natural PetWorks has developed our Website and E-mail Privacy Statement as one part of our firm commitment to maintaining the privacy of customer information. This Website and E-Mail Privacy Statement, which is one part of our privacy commitment, describes our information gathering and dissemination practices for our Web site.

Website and E-Mail Privacy Statement.Information Collection. We collect certain information about all contacts with our site. For example, we keep track of the IP (Internet Protocol) address you use to contact our site.

If you place an order or send us information by e-mail, we may retain information similar to that collected through our web site, and other information relevant to the transaction, service, or product.

Children’s Online Privacy Protection Act. Castor & Pollux Natural PetWorks is especially mindful of the need to protect children's personal privacy. We do not require personal information to access our Web site. Children under age 13 will be required to get permission from their parent or legal guardian before providing any personal information or placing an order. We will use our best efforts to obtain such permission, which may include requiring a parent or legal guardian to (1) send us a signed permission form via fax or regular mail, (2) provide credit card verification, and/or (3) make telephone contact with us.

Use of Information by Castor & Pollux Natural PetWorks. Castor & Pollux Natural PetWorks uses order information only to process the order, to service any inquires about the order, and to provide you with information and benefits. For example, we use the information to inform you about products or services, and respond to your questions. Your IP address is also used to gather broad demographic information.

We use "cookie" information to keep track of information you have already seen or requested. This information can help us deliver content specific to your interests and reduce the time you spend finding the information you want on our site. We do not use "cookie" information for the storage of anything personal or confidential.

We also offer an "opt-out" feature that allows you, at any time, to have Castor & Pollux Natural PetWorks discontinue e-mail communications to you.

Use of Information by Others. We may provide information about you to our business partners who help us deliver services to you. Information provided to our business partners is subject to security and confidentiality standards, intended to prevent use of the information except for the purpose of providing services to you.

We may disclose information that you provide through the web site or by e-mail to credit bureaus or agencies. We may also disclose information obtained through the web site or by e-mail when necessary to complete a transaction, to verify the status of your order, to comply with a court order, to comply with the request of a government agency or regulatory body, or if we receive your request or permission to do so.

We will not otherwise share information about you with any third party.

Links to Other Sites. Our web site contains links to other sites. Castor & Pollux Natural PetWorks is not responsible for the privacy practices or the content of these other sites.

Questions. If you have any questions about our website, e-mail, or privacy statement, please contact us via e-mail, telephone, or mail: