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FAQ

Physiotherapy Alberta offers free shipping within Alberta to its members.

How long will delivery take?

You can expect your order to be filled and shipped within 3 business days if all product is in stock. Customized orders are typically filled and shipped within 5 business days.

Why is there no cost?

Physiotherapy Alberta offers these promotional materials to help market both physiotherapists and physiotherapy. These items, branded with Physiotherapy Alberta logo, show patients that you are a registered, highly qualified health-care professional and also promotes recognition of the physiotherapy brand with patients. Most promotional material is available for no extra cost to members to the maximum order amount.

Is it possible to get more merchandise than the maximum order amounts allow?

Contact Physiotherapy Alberta. You can purchase the additional merchandise at cost.

Why do I get emails from Heron Order Desk or Heron Printing?

Physiotherapy Alberta - College + Association has partnered with Heron Printing to manage its online store for marketing material. You will receive order and shipment confirmation directly from orderdesk@heronprinting.com

I have a question about my order. Who should I contact?

If you have questions about your online store account or merchandise order, contact Heron Printing directly at orderdesk@heronprinting.com. All other inquiries should be directed to Physiotherapy Alberta at info@physiotherapyalberta.ca