Before you make an inquiry, check out the below sections for quick answers.

FAQs

Technical Support

For schools, please complete the form below to speak with a Jacaranda Sales Consultant about the cost of institutional licenses for individual titles or bundle solutions.

How can I get page proofs or sample / evaluation copy?

Online page proofs (PDFs) are available for all 2017 titles on our website (you must navigate to your subject and curriculum).

If you can’t find anything for your resource or want a print inspection copy, please complete the form below.

How do I purchase a Jacaranda resource?

For individual purchases, please visit the Jacaranda Shop and search for your desired title (for best results use the title ISBN). Payment is made over a secure connection.

For schools, individual titles and bundle solutions are available as an institutional license only. Complete the form below to speak with a Jacaranda Sales Consultant.

How do I use learnON or eBookPLUS as a second-hand user?

If you are the second or third user of an eBookPLUS or learnON registration code, you will be given access to the LITE version of your title. This version provides the digital version of the text online, but without access to any of the downloadable online digital resources. Follow these instructions to upgrade your LITE version. Note that there is a fee associated with re-activation.

utional license only. Complete the form below to speak with a Jacaranda Sales Consultant.

How long will I have access to my Jacaranda digital resource?

Digital resources connected to your JacarandaPLUS (JacPLUS) account are subscription-based and therefore, expire at the end of the licence duration for your purchase. Click here to view the duration for all licences of Jacaranda digital products.

How do I access my Jacaranda digital resource?

All Jacaranda digital resources are accessed from the JacarandaPLUS (JacPLUS) online portal. You only need one JacPLUS account for all your digital resources, from textbooks, to games, 3D atlases and assessment and study tools.