The Medication Safety Programme aims to greatly reduce the number of New Zealanders harmed each year by medication errors in our hospitals, general practices, aged care facilities and across the entire health and disability sector.

Healthcare associated infection is one of the most frequent adverse events in health care worldwide. Up to 10 percent of patients admitted to modern hospitals in the developed world acquire one or more infections.

A new patient- and family-centred care (PFCC) toolkit from The King's Fund provides a simple, step-by-step method for recording and understanding patient and family experiences.

The King's Fund has released the PFCC toolkit for health care professionals, to understand what a care experience is like, what needs to change, and which small improvements can make a big difference to patients, families and health care workers.

Teams across the United Kingdom have implemented the approach to improve services, ranging from paediatric accident and emergency to the care of frail older people, with measurable results.