We now use Business Post for the majority of UK Delivery and sometimes Royal Mail Special Delivery and orders received by 3.00pm are usually dispatched that day for delivery the following day. Although we offer a next day delivery service, some remote areas may take 48hrs and we can not be held responsible for delayed orders or unforseen delays by the courier.

UK DeliveryUK Mainland buyers should receive your order within 3 days depending on the time the order is placed (excluding Bank Holidays) UK Mainland Orders on Fridays can be delivered on Saturday by request Northern Ireland orders are 3-5days or next day delivery depending on option chosen at checkout UK mainland orders are FREE Northern Ireland costs differ and certain areas of the UK are not guaranteed next day delivery

European Delivery CostsWe ship to Europe using Business Post Courier and delivery aim is within 3-7 working days. ?4.99 per order (for as many items as you care to order)

Do you ship internationally?Yes we ship all over the world (for ?9.99), but we will only ship outside the UK to cardholders name & address, we will not ship to a different address to that of the cardholder. Your shipping costs will be displayed at checkout for the country you live in. International shipping is sent with either Royal Mail, Parcelforce or Business Post depending on the weight & desitination of your order. International shipping costs are determined by weight.USA shipping is by Courier and is there within 4-7 working days.

Returns & Refunds are accepted and returns must be authorised within 7 days of receipt of goods. Please contact us to confirm a return (info@kennediboutique.com). We do not cover the return costs. Jewellery is not returnable.

Please read our Terms & Conditions before making a purchase.

ReturnsOptions For Returning An Order

You have 7 days to change your mind.Within seven days of delivery of your order you can contact us at any time to return items.

Returning Items

1) Registering the return request

You must register your request to return an item either by calling Kennedi Boutiqueopen Monday - Saturday 01652-654585 or by emailling us at info@kennediboutique.com

2) Return Authorisation number

When you confirm your return with us you will be given a return number this number must beclearly marked on the parcel. If the return number is not stated Kennedi Boutique will not beable to process your refund.

3) Returning the Product

Items must not have been worn and must bear all the original labels. We advise you to use apost service that provides a tracking number. Consequently any items that have beenwashed and or / worn will not be accepted. The merchandise must be returned at your expense to the followingaddress.

Kennedi Boutique33 Market PlaceBriggNorth LincolnshireDN20 8LD

Three Options Are Available

1) Exchange

Items can be exchanged for another size, subject to availability.You can exchange an item foranother model if the price difference is in your favour it will be refunded to you.If it is in our favour you will be asked to settle the difference Kennedi Boutique takes care ofeverything and initiates your exchange orderaccording to your wishes.Your new order is automatically reserved for a maximum of 14 days . We will dispatch your orderat our expense when we receive your return.

2) Credit Note Valid for your next purchase

If you do not want to place a new order for the time being Kennedi Boutique will issue you with a creditnote that you can use on your next purchase. We will keep a record of your credit note and automaticallypropose it as payment for your next purchase.

3) Refund

If you wish Kennedi Boutique will reimburse you as soon as possible and within 2 weeks of the date of the return.Refunds will be made to the billing address when you placed your order and using the same method as used for payment. We will refund the full price of articles returned in good condition.

Who assumes the cost of my return and cost of sending the exchange order?

Return postage is at your expense. You are strongly recommended to keep the receipt of postage.Kennedi Boutique declines all liability in the event of loss or damage to the goods during transit.However if there has been a mistake with your order for which we are responsible we will refund thecost of returning the item up to the amount indicated on the proof of delivery.Kennedi Boutique will assume the cost of sending the new exchange order.