Identity Theft Protection

Basics

Of all your assets, your identity is probably the most important - and the most vulnerable. Your identity is needed to help you secure credit, apply for mortgages, and open bank accounts. It can also affect the rates you pay for loans and interest rates you're offered for credit cards. If your identity is compromised, the impact can be severe.

That's why MetLife Auto & Home offers its customers a suite of identity protection services at no extra cost. Protect yourself from the growing prevalence of identity theft with our:

Identity Protection Services

For each life stage, we can proactively safeguard your identity and notify you of suspicious activity.

Identity Theft Resolution Service

In the event of identity theft, we can quickly reduce the negative impact and help you restore your name.

Identity protection tips

Get tips for guarding your social security number and managing your PINs.

Our Identity Protection Services are available when you need them most.

If you're with any of the armed services and are stationed away from home, whether in the U.S. or abroad, you'll have an alert placed on your credit report for the first year of service. Assistance is also available to you and any relatives, including your spouse or civil union partner. Should anyone tamper with your identity, home or abroad, we're there to help.

Note that protection services may be extended, if you are deployed for more than one year.

Prior to your trip, we can provide guidance on how to protect your identity while traveling. But, if passports, credit cards, or any other crucial documents are lost or stolen while you're traveling domestically or internationally, our fraud specialists will be there to assist you with canceling and/or replacing them.

If for any reason your child's information is misused, we'll assign a fraud specialist to initiate a credit file suppression. This action will immediately restrict access to your child’s personal information and help prevent any inappropriate activity from continuing.

Moving is stressful enough. That's why we take the necessary steps to safeguard your financial, credit, and personal information while you're making the transition from one residence to another. Our fraud specialists will help you handle a postal address change, mail forwarding, and other related issues.

If your identity is fraudulently used to obtain medical services and treatment, we will work with your health care providers and insurers to resolve the issues. We will help ensure medical records are corrected, and reduce the chance for any life-threatening errors.

If a hurricane, earthquake, tornado, flood, or house fire strikes, there's a possibility you'll lose valuable documents. Our fraud specialists can help you quickly restore your important documents, like your driver's license, marriage, civil union, birth and death certificates, and passports - even items related to bank and credit card accounts.

If You Suspect Your Identity Has Been Stolen

Our Identity Theft Resolution Service provides the assistance you need to restore your name. We'll also help you file the necessary police reports and alert respective credit bureaus that fraud has occurred.

We also give you the tools to help you keep an eye on your credit, including:

One year of comprehensive credit and fraud monitoring of over 1,000 databases

Complimentary credit reports from all three credit bureaus.

Get a quote for auto or home insurance with complimentary Identity Theft Protection Services.

What's Next

We’re here to help

Your identity is valuable — and we intend to keep it that way. MetLife Auto & Home products are designed to keep a lot more than your home, car, or recreational vehicle safe — they can help shield your identity from tampering, hacking, and theft.

To learn more about our complimentary Identity Protection Services, call us at 1-866-482-5546. If you have a specific incident to report, ask to be transferred to a Fraud Specialist.

GrandProtect®

One policy package, one deductible and expanded coverage for your car, boat, home and more.