September 2017

It’s not only travelers that have to deal with delays at the airport. Seems inbound international mail does, too.

But the U.S. Postal Service isn’t necessarily at fault when inbound international mail is delayed. While on a plane and even after it’s unloaded but not yet tendered to the Postal Service, inbound international mail is the responsibility of the foreign postal operators and their agreements with air carriers or ground handlers.

You’ve probably heard that the U.S. Postal Service has the nation’s biggest retail network, with more than 30,000 post offices — about as many nationwide locations as McDonald’s, Starbucks, and Walmart combined. Just what does that mean in terms of customer visits, though?

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The problem is that some packages are too large and heavy for the resources that many stations and districts have available. In the search of revenue and flat rate shipping the product is more than a...

A microbusiness is just what its name implies. Very small. As in nine employees or less. But don’t let size fool you — microbusinesses are essential to the U.S. economy, making up roughly 75 percent of private businesses.

Like clockwork they arrive: Halloween, Thanksgiving, and then the SARC.

The SARC?! Yes, we submit our Semiannual Report to Congress, or SARC, in the late fall and spring each year. This SARC outlines our work and activities for the six-month period of April 1 through September 30, 2018,...

The Postal Service has service performance goals for time it should take to deliver a piece of mail after it is collected. These goals are called Service Standards, and they vary by class of mail and by distance between collection and delivery locations.

The Postal Service has completed several initiatives over the past five years to reduce costs and optimize its processing network. One of those initiatives is to Optimize the Network Platform. The initiative is responsible for evaluating, right-sizing, and equipping the mail-processing...

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