Publisher's Description

GoTrusted is the Original VPN service since 2005 with strong SSL privacy, no ads, no browser pop-ups, or hidden plug-ins... just security software. GoTrusted Secure Tunnel uses full VPN (virtual private networking) technology to 'scramble' all information leaving your computer, preventing monitors and hackers from logging or snooping on your privacy.

Get a different IP everytime I use it if I open it several times a day get a different IP each time.

Cons

I have not found anything yet but I have tried looking on some of the sites that keep your IP visit when looking at things on their site that will be my ultimate test if I get email or calls it means it did not work.

I have been using gotrusted for 7+ years, and have been fully satisfied. Discrete and non-intrusive client runs in the background, so the browsing experience is unchanged. No hidden malware, ads, etc. Excellent email customer support. Currently using it on both Windows and Android devices with no problems.

Cons

Slows down the connection sometimes, but not as much as other similar products. Most of the time, there is no change in connection speed.

Summary

Excellent solution for those needing anonymous and safe browsing through a VPN. I tried a few other products (primedius, hma, hotspotshield), but none is as good. Gotrusted is better in terms of connection speed, ability to connect in different countries, and compatibility with multiple devices. If you are looking for a simple anonymous VPN solution, do not waste your time looking for other products. It is worth every penny spent.

Speeedy when using the USA or Europe networks.Seems reliable, though haven't used it long.No ads or fake browser toolbars like almost every other VPN I tried.

Cons

Interface is very simple... works, but not a ton of features.

Summary

I have tried a couple of VPNs and this one actually maxed out my 15Mbps connection at home (although I use it when traveling mostly). It's nothing fancy, but I did do research before trying GoTrusted - they have pretty good reviews on other website with benchmarks. I get the fastest speed in North America with any "Compatibility Modes" in the GoTrusted settings turned off. Apparently those modes are needed for some places when traveling, according to their support.

I like most that the software didn't install crap browser 'plug-ins' (adware) like almost all the other VPNs I tried. And those others make it impossible to uninstall that stuff once it's in. Ugh.

Throttles internet speed terribly. You are required to give payment info just to try it. They pull the fine print technique and automatically begin billing after the 7 day "free" trial ends. No notification is sent to you, the only reason I found out is that my credit card expired and I received a renewal email from PayPal.

Summary

Avoid unless you want an overly complicated interface on a low end VPN. Go for a recognized brand like privateinternetaccess or HMA that have proper billing procedures and a user friendly interface.

We would like to indicate to the user, while browsing the reviews forum, that this forum is not moderated for inaccurate information or deliberate false information. Although our product, like any product, is not perfect for every user - and we certainly endeavor to improve faults that users find and report on (whether in public forums or privately to our support) - GoTrusted's VPN service is delivered as indicated in the description.

Reviews indicating that the company has no phone number (it does, it's on every bill), or no license (GoTrusted is a USA company and one of the oldest VPN services) are certainly not factual. These reviews are sometimes placed by competitors in order to reduce the star value on CNET.

The GoTrusted software contains no 'ad-ware' or other software - it's just VPN software. We charge a small fee to maintain a tier 1 level of Internet security service for our customers - this is our business model. We do not obtain revenue from user browsing habits or other methods that 'free' VPN services may use. We do ask for billing information (PayPal or credit card) for the free trial but the trial is completely free as indicated on our website. Because of this, our network is very high quality with real users and a fast/reliable service. The free trial is the same service as a paid user, and you can use it for up to 7 days, unlimited, with the same support, to see if you'd like to stay with GoTrusted. If you don't like the service for any reason, you can cancel the trial - no questions asked - although we always hope that you let us know how we can improve.

I have subscriptions to 3 different VPNs because I travel overseas. When I was blocked in China recently, this was the only one of the 3 VPNs that worked to get me out to the Internet. I had to download the new version, but so far I have no problems. The others were blocked solid. Been with GoTrusted for years for this reason - they seem to always support the product with the latest tech.

2) No way to contact them except by email form and a 24hr response time.

3) The 1 week FREE trial is NOT free! They insist on Credit Card authorization first!

Summary

I am not buying a service from an Internet company with no phone number or business license or any other way to identify WHO they are or how to contact them if they have taken money out of your account or credit card without authorization. NO WAY!

Updated on Aug 30, 2012

I was using "GoTrusted Secure Tunnel V2.3.3.1" for less than 40mins into the so called "1 week trial", it then disconnected and will not reconnect.

Updated on Aug 30, 2012

It says "problem with your account" and "payment information needed" so much for the free 1 week trial!

We're sorry you had an issue using the service. GoTrusted is free trial for 7 days. Perhaps you canceled your subscription and cut your trial short? You can cancel any time, no questions asked, before or after the trial.

The contact information is on our website and the billing information has our phone number. Support for the trial accounts is via email, but we endeavor to answer promptly and always less than 24 hours. GoTrusted has been in business for quite a long time and so is most certainly a licensed company (it's a USA based company).

The first thing it did was to send me to a page with credit card info (apparently so I don't abuse their free trial- say what!). I could cancel anytime of course, otherwise they'd conveniently bill me $6/month after the 7-day trial. I politely declined. A cat in a bag...

We're sorry you chose to avoid trying the service because of the business model of verifying billing information. We do this to keep the level of service high. Unlike other services, GoTrusted's trial accounts are the same as the paid service - full support, unlimited bandwidth, and unlimited usage. Although we take all possible precautions with billing information, if you are concerned about billing privacy, we offer PayPal trial subscriptions for PayPal account owners. GoTrusted is one of the first VPN services, in business since 2005 and a USA based company, so we are worth at least trying.

Easy to connect with small icons that don't interfere with the view of the screen. Like the VPN on my iPod Touch, too. If it becomes disconnected the Green "G" turns red so it is easy to spot and reconnect. Only one click so very easy to me.

Cons

No complaints here. It works. yes, it disconnects sometimes, but reconnect is just one click.

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