Why integrate with Slack?

Do you use slack for collaborating with your team members? Hard to tell when a new order came in from an online sales channel into Zoho Inventory? Things just became easier for you! Combine your Zoho Inventory organization with your Slack team and have notifications pushed into your preferred Slack channel (#general, #random, etc.)

Let’s take a scenario where a Product team comprising of four members use Slack to communicate within the team and the organization they work for uses Zoho Inventory for order management.

The product team’s day-to-day activities involve re-stocking the much needed low stock items through purchases, ensure that the right stock levels are updated across all their modes of selling, follow up with orders across multiple channels and fulfil them.

Enabling Zoho Inventory - Slack integration would push all reorder and online sales notifications from Zoho Inventory to the Product team’s Slack channel. This will include notifications about an order generated from a sales channel say Shopify, stock updated to their online stores etc.

This saves a great deal of time as the integration brings all the information in one place, thereby keeping all the members of the team on the same page.

Integrating Zoho Inventory and Slack

To integrate Zoho Inventory with Slack:

Open your Zoho Inventory.

Navigate to the Integrations module.

Under Integrations, select the Slack tab.

Click on the Add to Slack button.

In the page that follows, you will be asked to enter your credentials for Slack.

Choose the channel to which Zoho Inventory should push the notifications.

Click on the Authorize button to complete the integration.

Authorize slack integration

Receiving Notifications

Once the integration is complete, you will start receiving notifications into your Slack channel.

Slack integration view

You will receive the following notifications:

1. Item reorder alerts

Item reorder notifications are pushed from Zoho Inventory to Slack once every 24hrs.

2. New Items imported from your marketplace or shopping cart

New marketplace item notifications are pushed from Zoho Inventory to Slack once every 4hrs whenever a sync is established between Zoho Inventory and your marketplace or shopping cart.

3. Item stock updates to online saleschannels

Item stock update notifications are pushed from Zoho Inventory to Slack once every 4hrs whenever a sync is established between Zoho Inventory and your marketplace or shopping cart.

4. New order alerts from your online store

New online order notifications are pushed from Zoho Inventory to Slack once every 4hrs whenever a sync is established between Zoho Inventory and your marketplace or shopping cart.