Organic Zoo

Breton Stripe Bow Playsuit

**NOTE: No shipping from the 11th - 13th of October 2017**

Young Hearts want to ensure your new purchases get to you fast and arrive save. We have teamed up with An Post so that all of our shipping is tracked and traced. This allows us to track your purchase if it is taking longer than expected to reach you.

You will have to sign for your parcel on arrival and it is incumbent upon you to make appropriate arrangements to facilitate signing for and collection of any products you order.

How long will it take to reach me?

In Ireland, An Post operate a next day delivery service. That means that when Young Hearts pop it in the post (up to two working days following your order), it will take one working day to get to you. For NI and the UK, they aim to deliver within 2 days. For Western Europe the time frame is 2 – 5 days, and Eastern Europe or outside of Europe it can take a little longer.

If you ever want to find out where your parcel is on its journey, just contact us and we will trace it for you.

An Post offer a courier service, so parcels should arrive safe. If however you feel your parcel has been damaged on route, please contact hello@younghearts.ie asap.

Prices

Free shipping on all orders to the Republic of Ireland when you spend €50 or more

Republic of IrelandOrders under €50 cost: €4.95 via An Post (Track and Traced)Delivery: 2-3 working days

Northern Ireland & United KingdomCost: €6.95 Delivery: 3-5 working days

Rest of WorldDelivery is €30 and takes 5-11 working days

Please note: delivery time frames may vary and the above timings are best estimates.

Sizes vary between different brands with different labelling techniques varying around the world. Here's a guide to the sizing of each our brands - we have based this on size guides from the brands but also on our experience and customer feedback.

Please let us know how we are doing - if you feel we need to add a note to our customers based on how the products are fitting your little ones please let us know. Email hello@younghearts.ie

TOOTSA

Tootsa can be small fitting, we suggest you buy a size up in slim fitting items.

Age

3-6 m

6-12 m

12-18 m

18-24 m

2-3 yrs

3-4 yrs

4-5 yrs

Across Chest

27 cm

28 cm

29 cm

30.5 cm

32 cm

33.5 cm

35 cm

Length

28 cm

30.5 cm

33 cm

35.5 cm

38 cm

40.5 cm

43 cm

ORGANIC ZOO

0-3 months: height up to 62cm.

3-6 months: height up to 70cm.

6-12 months: height up to 80cm.

1-2 years: height up to 90cm.

2-3 years: height up to 98cm.

SLUGS AND SNAILS

Designed for a snug fit, sizes are a good fit for the guide ages.

FABLE HEART

Satin or Linen Crowns: they come with adjustable straps so are extremely flexible. They are suitable from 6 months right up to adults.

The sizes are true to UK and IRL shoe sizes, however we highly recommend you measure the child’s foot length to be sure the correct size is ordered.

A helpful hint: Measure feet on a flat surface and ensure the child’s toes are pushed flat as babies and small children have a tendency to scrunch their toes.

SIZE (UK)

EUR SIZE

US SIZE

Max Foot length (cm)

Max Foot length (inches)

Approx Age

SIZE 0

16

1

9cm

3.54″

0-3 mth

SIZE 1

17

2

10cm

3.93″

3-6 mth

SIZE 2

18

3

11cm

4.33″

6-9 mth

SIZE 3

19

4

11.9cm

4.68″

9-12 mth

SIZE 4

21

5

12.8cm

5.03″

12-18 mth

A note on the design and fit: the Traditional Moccasins are a generous fit, especially good for babies and children with wide feet.

* European sizes, US sizes and Age are given as a guideline only, we recommend you measure the childs foot to be sure the correct size is ordered.

We aim to make it as quick and convenient for Young Heart customers to avail of a refund, or to exchange their purchase, should they need to. If you are unhappy with your purchase, or you want to exchange it for another item, or size, or you believe the product you have received is faulty, please read the below.

Returning a Purchase:

If you would like to return a product, you can do so up to 14 days after the goods have been received (for Irish and NI customers, and 28 Days for the rest of the world), please email us at hello@younghearts.ie and request the Returns Form. Once you have filled in this form, please send it back to us, or place it in the package with the item you wish to return.

Please contact us at hello@younghearts.ie and we will send you the Young Hearts HQ returns address.

Please ensure you return your purchase within a further 14 days of receiving the Returns Form. You are solely responsible for covering the cost of the return postage. Goods returned after this time frame will not be accepted and will be resent to the original address. This does not apply to faulty or incorrectly supplied goods where your statutory rights are unaffected.

Please ensure to obtain a receipt for the return postage as, if for some reason the package does not arrive back at Young Hearts HQ, we will require proof of postage.

Upon receipt of the product back to Young Hearts HQ the product will be inspected. If we are satisfied that the product has not been worn or damaged in any way, and that it still has its original tags and packaging, a refund will be arrange within 10 working days (full price of the goods, not including original postage).

If we are not satisfied that the goods have not been worn, or we believe them to be damaged, we reserve the right to refuse to provide the refund.

We are happy to exchange an item for an alternative size provided we have the alternative size of the same item in stock. If we do not have the exact same item in stock we will provide you with a full refund (not including original postage), within 10 days of Young Hearts receiving the unwanted goods with their labels intact and unworn.

Terms & Conditions:

We will not accept goods that have been used or worn and or have tags removed, therefore please check you are happy with your order as soon as possible prior to removing tags.

We will not accept sale items unless they are faulty and agreed with us via email.

We will not be held accountable for damage to prints or posters damaged during shipping, as we send them in perfect condition. We retain the right to refuse a refund if the above conditions are not met.

Please be aware that we do not reimburse for postage fees for returned products, unless the reason for the returns due to an error on our part or you have received a faulty or unordered item received.

Faulty goods:

We work closely with our manufactures to assure the best quality for our customer, however if the item you receive is faulty please email us at hello@youngheart.ie and let us know. We will arrange for a refund or replacement product (if available) with you provided we receive the faulty goods, as described. You will cover the cost of the return postage and proof of postage may be required.

We really hope that you are satisfied with your purchases from Young Hearts, so please get in touch with us if you are not and we aim to resolve the situation as quickly as possible. This does not affect your statutory rights.

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Beautifully soft classic breton stripe playsuit with a gold bow on front. Made from 100% organic cotton, Organic ZOO clothes are Unisex and are made to be mixed and matched. Designed in UK, made in EU.