Whitelist Instructions

To ensure that the email we send you ends up in your inbox, and isn't mistakenly sent to the junk folder, please whitelist our email address, which is forrest@velpure.net.

Below is information on how to whitelist us with AOL, Yahoo, Gmail, Hotmail, Outlook, Apple Mail, ThunderBird and Postini. Even if your ISP or email program is not listed, with these instructions you should be able to figure out how to whitelist our email address at any ISP or with any email program.

Also, if you find email fromforrest@velpure.netin your spam or junk folder, please take that opportunity to tell your mail program that it is not spam by hitting the "not spam", "not junk" or similar button, as that will train your program to whitelist it.

AOL

To add forrest@velpure.net to your AOL address book:

1. Open an email from us and then click the 'This Is Not Spam' button2. Click the Mail menu and select Address Book3. Wait for the Address Book window to pop up, then click the 'Add' button4. Wait for the Address Card for New Contact window to load5. Paste forrest@velpure.net into the ‘Other E-Mail’ field6. Make our "From" address, forrest@velpure.net, the Primary E-Mail address by checking the appropriate box7. Click "Save"

Yahoo!

To whitelist forrest@velpure.net with Yahoo!, you will need to set up a "filter" after first taking the following steps:

1. If you find email from forrest@velpure.net is going to your Yahoo! bulk folder, open it and click "Not Spam"2. Be sure that the address forrest@velpure.net is not in your "Blocked Addresses" list. If forrest@velpure.netison your "Blocked Addresses" list, select it and click "Remove Block"

Now to create the filter:

3. Open your mail and click on "Mail Options" in the upper right hand corner4. Select 'Filters' (in the bottom left corner)5. On the Filters page, click "Add"6. Select the "From header:" rule, and add "contains" and forrest@velpure.net, which tells the system to put email with forrest@velpure.net in your inbox and not the bulk folder.7. Click the "Choose Folder" pull down menu and select 'Inbox'8. Pick the Add Filter button

Hotmail

To whitelist our address with Hotmail you will need to add forrest@velpure.net to your Hotmail Safe List. Here's how:

1. First, if you find email from us in your Hotmail junk folder, open the email and click "Not Junk"2. Next, check to see if if the email address forrest@velpure.net is on your Blocked Senders list. If you find forrest@velpure.net on your Hotmail blocked senders list, select it and click on the "Remove" button.3. Next, open your mailbox and click "Options" in the upper right hand corner4. At the top of the page, click on the "Junk E-mail Protection" link5. Next, click on "Safe List", which is down near the bottom6. Copy and paste forrest@velpure.net where it says "Type an address or domain"7. Click the "Add" button

Gmail

1. First, if you find email from us in your Gmail spam folder, select our email and click the "Not Spam" button2. Next, open an email that you have received from us3. Click on the little down-pointing-triangle-arrow next to "Reply":4. Click "Add VelPure to Contacts list"

To whitelist in Thunderbird, you will need to add forrest@velpure.net to your address book, and then set up your Thunderbird Junk Mail Controls to whitelist your address book.

1. First, if you find email from forrest@velpure.net in your Junk folder, right-click on our email and choose "Mark as Not Junk"2. Next, click the Address Book button3. Highlight the Personal Address Book4. Click on "New Card"5. In the "Contact" tab of the new card, copy and paste forrest@velpure.net to the email dialog box6. Click "Ok"7. Next, to whitelist your address book, select "Tools > Junk Mail Controls" from the drop down menu8. Update the "White Lists" module under the "Settings" tab by selecting "Personal Address Book" from the drop down menu, and then check the box next to "Do not mark messages as junk mail"9. Click "Ok"

Apple Mail for OS X

1. First, if email from forrest@velpure.net ends up in your junk folder, highlight or open it and click "Not Junk" at the top of your screen.Then:2. Go to Mail > Preferences from your Mail menu3. Go to the Rules tab4. Select Add Rule5. Give this rule a name such as "VelPure"6. Create a rule that says "Ifanyof the following conditions are met: 'From' 'Contains'" and then paste in "forrest@velpure.net"7. From the actions, select 'Move message' to mailbox 'Inbox'.8. Click "OK"

Postini

You do not need to whitelist email from VelPure in Postiniunlessyou find it trapped in the "Junk" area by Postini.

1. Log into your Postini account2. Look to see if any email from forrest@velpure.net is listed in your Junk area3. If you find email from forrest@velpure.net in the Junk area, check the check box next to the email from forrest@velpure.net4. Click the "Deliver Selected" link at the very top of the Junk screen5. On the next screen, click the "Approve Sender" check box next to the email from forrest@velpure.net6. Click the "Approve Selected Senders" button

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These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat or prevent disease. The contents of this website are not medical advice and are intended for general knowledge and informational purposes only.