Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

https://www.dropbox.com/s/nmtzgkd59jx6gpx/2.docx?dl=0

Looks like you have a gem module problem, I would check the fuses in the diagram and reset codes if codes come back you will need to check gem module for power ground and if thats ok check for signals to components and relay circuits

Ask Your Own Ford Question

Customer reply replied 1 month ago

A certain fuse to look at? Under the hood panel, this is a small box next to it that’s empty, maybe relays??? Dose this have any thing to do with it?

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will
recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

ASE Certified Technician

24,320 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

I don't have a problem. I am looking to buy a 96 Ranger with 140,000 miles on it. I've never had a Ford truck before and just wanted to find out if there are problems with it, what I should be concern… read more

Trying to replace rear brakes on 2011 Ranger. Done brake jobs, drum and disc, on all of my vehicles for 45 years. Having quite the difficult time with these rear disc brakes. I'm on re-assembly of the… read more

I turned it on the other day and kinda started to shake a bit and was slow to go I also noticed a strong smell of fuel from the exhaust. I got a diagnostic from auto zone and pointed out a bad pcv val… read more

1994 ford escort wont start. It has been sitting for a couple months. The jump pack said the clamps werent connecting. Hooked up 2 different pairs of jumper cables and they both burned up. Put in a kn… read more

My 2014 Mustang w/ 6R80 trans may have the problem with the molded lead frame. Seems I have the same symptoms as described with recall Apr 27, 2016 | Dearborn, Mich. What can I expect for coverage fro… read more

I was going to replace the entire gear shift component on the stearing colum is that easy. Please explain how if so, Thank you. *****: How old is the transmission? Have you noticed any leaking? Custom… read more

I have a 2009 F150 with a 5.4. Love the truck. Have 240,000 miles and have only changed oil and spark plugs. Engine is starting to miss and rattle when truck is moving slow at idle. No load on engine.… read more

2018 Ford edge was involved in front end collision suffering coolant loss. Vehicle went into failsafe mode. What is not known is how much longer this vehicle was driven in this condition. Collision re… read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.