Ask a Question

How can I find a CCP return form?

Issue:
Determine the cause of failure.

Product Line:
Altivar 61/ 71 ATV61 ATV71

Environment:
All

Cause:
Failure analysis request.

Resolution:
All CCP's Customer Complaint Product forms must be submitted by a Schneider Electric distributor. These forms are not available to end users. The distributor will contact the Customer Care Center for a Request Claim, and also provide a RMA number for return tags to be issued.