Implementing retroactive billing, available to you in SAP ERP Central Component 6.0, addresses the issue of changing pricing after invoices have already been sent. Learn the configuration steps needed to run retro-billing across modules in your SAP ERP system. Maintain your good customer relationships using this accurate, consistent business process.

Find out how to efficiently measure and control the financial aspects of marketing activities performed by your company. Understand the data flow between SAP CRM, SAP ERP, and SAP NetWeaver Business Warehouse (SAP NetWeaver BW) systems and the required configuration steps that can help systems work together.

See how you can use the incompleteness procedure along with the application log to quickly find incomplete transactions in SAP CRM. This process provides similar functionality to the R/3 Sales and Distribution transaction V.01.

You can use SAP CRM to perform order processing and pricing tasks you used to perform in R/3. Find out how to move this data from your R/3 system to your SAP CRM system so you keep any enhancements you made to the R/3 data to support your business requirements.

Take a look at five basic R/3 Sales and Distribution features that SAP added to mySAP CRM 2005 to help improve the sales order process. These features are a new Vendor column for line items, the ability to limit the allowed order types by sales area, new business partner templates, product proposals in quotations and orders, and mass update functionality for sales transactions.