Problem in viewing the inbox

Some of the reasons why you are not able to view you emails in the outlook inbox are the following:

There might be a filter that is tuned in the account settings that hides all your received messages and therefore you will have to locate it and turn it off.

You can remove the filter by going to View in the outlook menu, and then point to Arrange By.

Next click on Current View, and then click Customize Current View, and then click Filter. In the filter menu click Clear All.

Another reason as to why you are having that problem is because the grouped items in outlook account settings might be collapsed. You will need to expand the groups so as to show the details by simply clicking on the expand button .

Also ensure that did not change the location where messages are sent from and where they are received, because you just might looking in the wrong inbox.

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