If you receive a message saying this account is already registered or the password is invalid, this means you have created an account with this email address on a different network before. Use the same password you used previously to continue signing up with this same account.

If the email you used to register is invalid or has a typo, you can change it by returning to the “Problems verifying your email address?” page and choosing “Click here to change your email address”.

You can also get another confirmation email by returning to the “Problems verifying your email address?” page and choosing “Click here to send another email to yourself”.

If you are still unable to verify your email address after these steps, please let us know and we will be happy to investigate.