Privacy Policy

Consider The Consumer’s Privacy Policy

Thank you for using Consider The Consumer and for trusting us with your personal information. We take this responsibility, and your privacy, very seriously, and think it’s important that you know how we handle it.

This privacy notice will explain to you which personal data (PD) and non-personal data (NPD) we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our privacy notice also explains certain legal rights that you have with respect to your personal data. Any capitalized terms not defined herein will have the same meaning as where they are defined elsewhere on our website.

To note, a “visitor” is someone who merely browses our website. A “member” is someone who has registered with us by signing up for our newsletter, reporting a potential claim, or to use or buy our services. The term “user” is a collective identifier that refers to either a visitor or a member.

Information We Collect

Generally, you control the amount and type of information that you provide to us when using our website.

What Happens If You Don’t Give Us Your PD?

If you do not provide us with enough PD, we may not be able to provide you with all our services. However, you can access and use some parts of our website without giving us your PD.

Automatic Information

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website you’ll visit when you leave our website. This information also includes the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider’s name, your web browser type, the type of mobile device, your computer operating system, and data about your browsing activity when using our website. We use all this information to analyze trends among our users to help improve our website.

When Entering and Using Our Website

When you enter and use our website and agree to accept cookies, some of these cookies may contain your PD.

When You Sign Up for Our Newsletter

When you sign up for our newsletter to receive information about new cases, investigations, settlement deadlines, and information about our services, we collect your name and email address.

Consider The Consumer website uses cookies. A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. Cookies may contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; it may contain other information as well.

By agreeing to accept our use of cookies, you are giving us, and third parties we partner with, permission to place, store, and access some or all the cookies described below on your computer.

Google Ad and Content Network Privacy Notice

Third-party vendors, including Google, use cookies to serve ads based on a user’s past visits to our website. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visits to our site and/or other sites on the Internet. Users may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting http://www.aboutads.info/choices/

Google Analytics Privacy Notice

Our website uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, and demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic, remarket our services to users, improve our marketing, advertising, and to improve our website. We have enabled Google Analytics advertising features such as remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with PD. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website. For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/

You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout

Sharing Information With Affiliates and Other Third Parties

We do not sell or rent your PD to third parties for marketing purposes. We may provide your PD to third-party service providers we hire to provide services to us. These third-party service providers may include but are not limited to: payment processors, web analytics companies, advertising networks, call centers, data management services, help desk providers, accountants, law firms, auditors, shopping cart and email service providers, and shipping companies.

Consider The Consumer provides users with the ability to register a personal complaint or injustice and forward it to lawyers, law firms, legal financial service providers, or other legal service providers sponsoring submission forms (the “Service”). By providing your information to Consider The Consumer, you agree that Consider The Consumer may release your contact information and all information that may be provided by you to the lawyers, law firms, legal financial service providers or other legal service providers sponsoring the submission forms for the topics you have chosen. We may receive compensation for providing such services, but only to the extent allowed by law. Consider The Consumer also provides a newsletter, which is also subject to these Terms of Service, Privacy Notice, and Disclaimer.

Sharing Information With Attorneys

When you submit a report for a claim or file for a claim, your information and inquiry will be forwarded to one of the attorneys we work with.

Security of your information:

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, to maintain data security, and to use correctly the information we collect online. These safeguards vary based on the sensitivity of the information that we collect and store.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personal information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.

Legally Required Releases of Information

We may be legally required to disclose your PD if such disclosure is (a) required by subpoena, law, or other legal processes; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties, including you and/or other users or members; or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, employees, and affiliates.

The information on this Web site is general in nature and is not intended as a substitute for competent legal advice. We make no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.

Complain. We’ll Listen.

Go on and tell us about your poor consumer experience. Send us your story with as much detail as possible to fill out our investigation. Taking this information, will will help rectify you complaint!

QUICK HITS!

Take a photo of a faulty item and add a brief description. This will be posted quickly, exposing the company and letting others see what happened to you!