Orders are shipped within 2–3 business days. Expedited shipping orders can only be sent Mon–Fri. International shipping rates vary according to destination country. Sorry, we do not ship to P.O. Boxes.

IMPORTANT: International tax and duties are not included in our shipping cost; the recipient is invoiced for this once the shipment reaches its destination. Contact customerservice@heathceramics.com to receive a shipping quote.

Domestic Shipping Fees:

$10 ground on orders up to $75

$14 ground on orders $76 to $150

$18 ground on orders $151 to $450

$30 ground on orders $451 to $750

$45 ground on orders $751 to $1000

$75 ground on orders $1001+

Wallpaper samples and gift cards ship free.

Packaging: We’re thrilled to report that ExpandOS has completely eliminated our use of plastic and Styrofoam packing materials. They're fully recyclable, just put them in with your newspaper or cardboard recycling bin and help save our landfills. Sensitive hands, be mindful — some ExpandOS have sharp edges.

We’re happy to exchange items within 30 days of purchase for store credit or exchange only. We do not offer refunds. Please ensure items show no signs of use. All exchanges sent back to Heath Ceramics must be accompanied with a receipt or original packing slip and an Exchange Form. Please contact Customer Service to request your Return Authorization number and have your proof of payment handy.

Exchanges in store must be accompanied by proof of payment. Exchanges without proof of payment will be processed at factory seconds pricing. Web Specials are final sale and cannot be exchanged.

Heath is not responsible for any damage that occurs when return shipping so we strongly encourage you to pack the items well and ship via UPS or FedEx. Please note shipping costs are non-refundable.

We’re unable to process exchanges during our Annual Sale event. Items brought in for exchange or store credit during this period will be issued a Return Authorization number and a store credit will be mailed to you within 3–5 business days.

We warranty our products for up to one year from purchase for proven defects in manufacture. Any breakage in shipment must be reported to Heath Ceramics within 5 days of receiving the shipment. Please email Customer Service with your transaction number or packing slip number and a photo of the breakage. A photo is necessary to reship your product.

Heath + Stein Supply Bag in Tapenade

12.5" H x 14.5" L x 4.5" D

Now handcrafted by Heath in San Francisco, we designed the next generation of modern work bags from legendary bag maker and designer Sherry Stein's original patterns. Now with a leather strap, its relaxed yet utilitarian structure, large exterior sleeve pocket, and additional interior pockets leave no detail overlooked. Interior pocket fits a 13" laptop.

Now handcrafted by Heath in San Francisco, we designed the next generation of modern work bags from legendary bag maker and designer Sherry Stein's original patterns. Now with a leather strap, its relaxed yet utilitarian structure, large exterior sleeve pocket, and additional interior pockets leave no detail overlooked. Interior pocket fits a 13" laptop.

Lightly brush off dried mud and dirt from the canvas and leather with a brush or a damp rag with plain water. Use Scotchbrite for extra protection. Obenauf's Heavy Duty Leather Conditioner recommended.