**Singpost Normal Mail is provided as an economical alternative for buyers but has chances of lost/damaged mail. It is NOT suitable for urgent purchase,gifts,non-residential/restricted addresses and is not trackable. We shall not be liable for any delays/lost/damaged mails during the course of delivery via normal mail.

Please opt for our affordable courier delivery service at discounted rate for a hassle-free shopping experience.

Please kindly note that items packaging are subjected to variations by respective Brands/manufacturers/geographic markets. We will only accept request for refund/return due to wrong item sent and not due to slight variation in packaging. Please be informed of the following Qoo10 shopping guidelines:

1. Order/Shipping Status - Shipping requested : Payment is completed & Order info is transferred to the system. - Shipping scheduled : System confirmed order & enter shipping phase. (Cancellation no longer possible) - Shipping on delivery : Order shipped & it is on the way to you.*Please kindly ensure your order is correct before checking out as no modification of orders is possible after order is placed.

2. For any shortage of items/ wrong items/ defective items received:Kindly retain the parcel in original condition and contact us within 7 days.

**Singpost Normal Mail is provided as an economical alternative for buyers but has chances of lost/damaged mail. It is NOT suitable for urgent purchase,gifts,non-residential/restricted addresses and is not trackable. We shall not be liable for any delays/lost/damaged mails during the course of delivery via normal mail.

Please opt for our affordable courier delivery service at discounted rate for a hassle-free shopping experience.

Please kindly note that items packaging are subjected to variations by respective Brands/manufacturers/geographic markets. We will only accept request for refund/return due to wrong item sent and not due to slight variation in packaging. Please be informed of the following Qoo10 shopping guidelines:

1. Order/Shipping Status - Shipping requested : Payment is completed & Order info is transferred to the system. - Shipping scheduled : System confirmed order & enter shipping phase. (Cancellation no longer possible) - Shipping on delivery : Order shipped & it is on the way to you.*Please kindly ensure your order is correct before checking out as no modification of orders is possible after order is placed.

2. For any shortage of items/ wrong items/ defective items received:Kindly retain the parcel in original condition and contact us within 7 days.