As part of their series on how different technologies will impact our lives in 2017, Information Age published an article by Mubaloo’s Consultancy Director, JP Luchetti, on how bots will affect our lives this year.

Bot technology has been much talked about, especially in connection with AI-enabled assistants such as Amazon Alexa and Google Home. Luchetti offered five real-life scenarios from the workplace, to the home, covering how bots can be implemented successfully. He commented that “from Facebook, Amazon, Apple, Google and even enterprise tools such as Slack, the SDKs and tools have been rolled out. Today, developers don’t need their own platform to create an Alexa skill – it is made available to them by Amazon. Each of these vendors is now looking to create an economy to proliferate their tools and maximise value for their users, giving power to the masses.”