Why Service with Dick Hannah Toyota?

With nine locations staffed with factory-trained technicians and utilizing the latest technology and equipment, you'll feel comfortable trusting your car with us for everything from routine factory-recommended maintenance and service to major repairs and rebuilds. We service all makes and models of passenger cars, trucks and SUVs.

Today’s automobiles are all about technology. Innovations are non-stop. As one of the largest auto dealers in the region, we have the passion and the resources to keep up with these changes with training and tools to ensure we are always equipped to handle whatever comes our way. Sadly, many smaller shops don’t have this ability.

Here’s what you can expect:

From our inside service drives where you never have to step out into the rain to our comfortable customer lounges with beverages, snacks and kids play areas, bringing your vehicle to a Dick Hannah Service Department is a pleasant experience. Our courtesy shuttle can take you home, back to work or to the nearest shopping mall. Then pick you up when your car is ready. Need a rental for a few days? We can help arrange that, too.

Dick Hannah Toyota Service Center

Address

2632 Coweeman Park Dr.Kelso, WA 98626360-501-3033

Hours

M-F: 7am - 6pmSat: 7am - 6pmSun: Closed

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6 Months Financing

ON APPROVED CREDIT. No interest when paid in full within 6 months on Dick Hannah Dealerships tires / service charges of $199 or more with your Synchrony credit card that is provided with credit approval. Interest will be charged to your account from the date of the original Dick Hannah Dealerships tires / service charge if not paid in full within 6 months. Minimum monthly payments required. Some restrictions may apply. See store for details.

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DealerRater Reviews

kristenbethany32

5.0

I was so happy with the service I got at Dick Hannah Toyota. Jesse was so personable and made sure he did everything he could to make sure I was taken care to my satisfaction and to his! They gave me such a great deal and there was no major pressure to add anything. Thank you Dick Hannah Toyota!!

Kiflaman

5.0

I had the pleasure of working with Brian, Jordan and Sandra over at Dick Hannah Toyota. They were incredibly knowledgable, friendly and provided overall exceptional customer service from start to finish.
If you're thinking about purchasing a new or used car, I strongly recommend you visit the friendly staff at Dick Hannah Toyota.

momsdebomb

5.0

Sales staff was very friendly and knowledgeable of the product. I felt at ease and very welcome in the showroom, and everyone went out of his/her way to make my purchase experience comfortable and enjoyable.

Scaitlinsmith

5.0

Jesse was down to earth and really nice to deal with. He made the process of buying the car smooth, hassle free and pressure free. We would definitely recommend this dealer in the future.

sherievald

5.0

Recently I purchased a vehicle from Dick Hannah Toyota through Salesman Jordan Lowery. Jordan's level of commitment to my purchase was done with the highest of respect and patience. Once I had the idea in my head, Jordan worked relentlessly to achieve everything I desired, not once did he push me or encourage me to settle for something easier to find. Jordan seemed genuinely invested in my purchase not for the day I drove it off the lot, but for the months and years that would follow as I drove the vehicle. He was setting a long term relationship from the beginning and I was never treated like a buyer, but more like a long term client or friend.
Numerous times I would call, text or email Jordan a question or ask for clarification and comparisons -- he always answered timely, with complete and thorough information and in a format that was so easy to understand. Jordan offered on many occasions to meet me on his day off or after hours if that was something that would work into my schedule better.
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Google Reviews

Marandas Longview

5.0

new car experience. Jordan greeted us within minutes of our arrival, professionally introducing himself and answering all of our questions with confidence. We felt very comfortable with his easy nature, and seemingly surprising knowledge (for a young man with only 7 months exp.) Jordan was professionally dressed, calm, kind, eager to help but not aggressive. He admitted if he did not know a detail and found the answer, without trying to BS his way through. Jordan stayed in touch during the approval process, without being invasive. Jordan answered our phone calls, and questions. Jordan delivered 100% satisfaction for our new car buying experience. Jim was our Finance Guide, I found him to be patient, precise, kind, skilled and detailed. Perfect Professionalism.

Sheri Evald

5.0

JORDAN LOWERY IS OUTSTANDING-- Recently I purchased a vehicle from Dick Hannah Toyota through Salesman Jordan Lowery. Jordan's level of commitment to my purchase was done with the highest of respect and patience. Once I had the idea in my head, Jordan worked relentlessly to achieve everything I desired, not once did he push me or encourage me to settle for something easier to find. Jordan seemed genuinely invested in my purchase not for the day I drove it off the lot, but for the months and years that would follow as I drove the vehicle. He was setting a long term relationship from the beginning and I was never treated like a buyer, but more like a long term client or friend. Numerous times I would call, text or email Jordan a question or ask for clarification and comparisons -- he always answered timely, with complete and thorough information and in a format that was so easy to understand. Jordan offered on many occasions to meet me on his day off or after hours if that was something that would work into

Lisa Lauzis

5.0

my first new car purchase. I had seen ads on TV about your Camry with zero interest and thought now was the perfect time to purchase a Camry. So with my daughters in tow for support, we headed to Dick Hannah. Jesse Morris came out to greet us as soon as we got out of our car. He was extremely helpful and knowledgeable about the cars we were looking at. I have purchased many vehicles in my life time but never a brand new vehicle. So I went in determined to not make friends but to get a great deal on a Camry. I am disabled an I had trouble getting into the Camry. I then saw the RAV 4 an sat down in it an it just felt right. Jesse Morris is great at his job. My Husband of 35 years passed away in December of 2011 and his name was Morris. So once we saw Jesse's last name we knew this purchase was right. I couldn't have asked for a better sales person to help me with my first new car purchase than Jesse Morris. The process was a great experience Thank you Jesse Morris

Walter Burkhartsmeier

5.0

Good Experience I haven't had to purchase a new car for 18 years and, quite frankly, dreaded the thought. I did my research, narrowed it down to 3 specific 4Runners and went to the farthest one from my home first, which happened to be Dick Hannah in Kelso, Washington. I live in Portland so it's a good 40 minutes away. Regardless, I bought the only 4Runner I looked at from Jordan at Dick Hannah, Kelso. Of course the 4Runner was well worth the price but Jordan was a good dude too. He's personable, not pushy and just the kind of guy you want to root for. He made the experience comfortable, I'm very happy with the 4Runner so the trip and time were well worth it. I'll definitely recommend Dick Hannah of Kelso and Jordan to my friends and will make sure they know the drive from Portland is worth it.

Robert DeVore

5.0

5000 Mile Service I had the 5000 Mile Service performed on my 2013 Toyota Matrix on May 07, 2014. Customer Service and Friendliness were integral and key in the service afforded me. Justin Renteria [my Service Writer] offered to provide Shuttle Service to McDonald's while Service was being performed on my vehicle. Wayne [my Shuttle Driver] dropped us off at and picked us up from McDonald's in a timely fashion. On the return trip to Dick Hannah, he "showed us" how to return to I-5 Northbound. Upon returning from McDonald's, Justin promptly greeted us, and explained the nuances of the 5000 Mile Service. He answered all of my questions, in a friendly, courteous, efficient, and unflappable fashion. He indicated that there would be no cost, as the service was covered under warranty. We spoke about my vehicle, specifically the color, and discussed whether or not I might be able to acquire another Matrix when/if necessary. At no point did I feel as if I was being "ushered out" to make