I want to delete an alert

If you have a payments and cash management Role with the correct entitlements go to your Manage payments page and select Alerts to display the Alert Settings screen.

If you’re a Primary Administrator and want to delete a Role alert go to your Administration page and select Manage roles > Role alerts to display the Role Alerts screen.

Any existing alerts you have are listed so you can manage your existing alerts to ensure you only receive those alerts you’re interested in.

To delete multiple alerts at the same time, tick the ones you want to delete in the alerts list and click Delete.
You can review the details of an alert before deciding whether to delete it by double clicking on the alert’s row. Once you’ve reviewed the alert, click Close to return to the Alert Settings or Role Alerts screen.
To delete a single alert, you can also click in the alert’s row and select Delete from the pop-up menu displayed.

A message is displayed asking if you’re sure you want to delete the alert. Click Yes.

A message is displayed to confirm your deletion. Click Close to close the message and return to the Alert Settings or Role Alerts screen.

How helpful is the information on this page?

Tell us why you gave this rating.

We'll use your feedback to improve our site.

4294968181

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.