Tag: social distancing

In response to the COVID-19 pandemic, CapMetro has worked around the clock to promote public health and help the Austin community. In the past two months we’ve implemented several measures to ensure the safety of our staff and customers while riding our vehicles, and we provided support for vulnerable community members in need.

To go the extra mile for safety we:

Hired 50 part-time cleaners to clean and sanitize buses throughout the day.

Implemented temperature scans at the entrances to our buildings.

Provided face coverings for customers in need of one.

Adjusted our service schedule.

Enforced rear-door boarding to minimize contact between operators and customers.

Encouraged social distancing with “skip-a-seat” signs on our vehicles and sidewalk decals at bus stops and transit facilities.

Meal Deliveries

We partnered with H-E-B, Good Apple and Farmshare Austin to provide 170,000+ meals to vulnerable members of the Austin community.

Staff Safety and Benefits

To keep our operating staff safe we provided them with gloves, masks and hand sanitizer and we implemented a three-week supplemental leave in addition to paid time off. This applies to staff members who get sick themselves or for those who have family members who need to be taken care of.

Providing Essential Service

CapMetro provided 1.3 million necessary trips to grocery stores and medical centers for people traveling to work an essential job.

We served critical trips for MetroAccess customers.

Provided service to homeless individuals.

We are so grateful for all of our frontline workers and staff who worked vigorously to serve our community and keep our services safe! We will continue putting the safety of our staff and customers first as we move ahead.

CapMetro responded quickly to the COVID-19 pandemic and has implemented several measures to protect our staff and support the goal of maintaining public health. As the state begins to relax our stay-at-home restrictions, your actions are vital to help stop the spread of COVID-19 and maintain public safety on CapMetro vehicles. We’re asking customers to continue to act responsibly to protect themselves, their families and the community at large.

To help prevent the spread of COVID-19, we need your help:

Wear a face covering: This is required for all customers riding CapMetro vehicles.

Maintain safe social distancing when waiting at a transit facility and boarding a vehicle.

Practice good hygiene. Wash your hands for at least 20 seconds

Continue rear-door boarding.

Maintain safe social distancing when possible while riding CapMetro.

Stay home if you can.

If you feel sick, please stay home and do not use CapMetro services.

CapMetro strongly recommends you take these extra safety precautions to protect your health and the wellbeing of others. We’ll get through this, but we have to work together and do what we can to help others.

If you choose to ride CapMetro vehicles, please make sure you are considering what is best for the safety of you, your family and your community. Let’s practice these safety measures so we can all return to a more normal life soon.