Need to know: CSR

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Our experts look at the business case for corporate social responsibility and how to shape an organisation’s ethical policies

Concerns about corporate social responsibility (CSR) occupy not only consumers but managers too. Public expectations of ethical standards in business— especially with regard to the environment and fair trade—are running high. But what exactly is the business case for CSR? How should companies go about shaping their ethical policies?

Attention on environmental protection and the scarcity of resources has improved the business case for CSR. Organisations that are more environmentally efficient can be financially efficient too and should be able to cut costs. Consumers want