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Product FAQs

Troubleshooting

Why do my icons move back to the primary display when I restart or wake my computer up (Windows XP)?

When a Windows XP computer is restarted, unlocked or is awakened from sleep mode, the USB drivers are reloaded which causes desktop icons to move back to your primary monitor.

This limitation is caused by the Windows XP Lock and Sleep Mode Management, which unfortunately is not something that can be resolved. Microsoft has since corrected this issue in newer operating systems.