Smart Business Magazine, June 2017

CORPORAT E P R O F I L E 2163621199 WWW MILANOMONUMENTS COM WWW FAITHFULGIFTSHOP COM TO DISCUSS OPTIONS THAT WILL BE REMEMBERED CONTACT Jim Milano at 2163621199 jim@ milanomonuments com Alecia Milano Michitsch at 2163621199 alecia@ milanomonuments com isnt always apparent at the time of purchase He says whoever installs a monument in a cemetery needs to be insured which means there are limitations on who can go onto cemetery grounds to drop off or set the monument Then there are returns to consider Monuments are very heavy Often their delivery requires a specialized freight company If it comes in wrong the consumer is left with little or no recourse to return it which can be a nightmare Zach says Limited choices Buying a monument online can also limit consumers choices in terms of design options and granite types Many of these online retailers have only a handful of designs that are essentially cut and pasted onto the stone Zach says Consumers will need to do their homework to understand exactly what theyre buying or they could end up with a product theyre not thrilled with With a local monument company customers can sit down with a knowledgeable salesperson who will take the time to fi nd out whats important to them and their loved ones and custom design a memorial based on their wishes Customers get to see a wide variety of domestic and foreign granites and pick out the exact stone they want Zach says And there is a designer on hand who will work through design concepts on a computer in front of them so they can see exactly what theyre getting before the engraving is done People are understandably nervous about making such a big and sometimes permanent purchase online They cant be sure that the seller will help them if theres a problem he says Thats why its better to go to a local monument dealer Milano Monuments has been serving the Greater Cleveland area for 48 years We stand by what we do Our family is here to serve your family

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