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About Nestlé Nutrition and gerber careers

Nestlé Nutrition, part of Nestlé S.A., is a world leader in nutrition, health and wellness. Gerber Products Company, founded in 1928, officially joined the Nestlé Nutrition family in 2007. Nestlé Nutrition and Gerber’s combined resources and scientific research expertise have enabled the company to become a worldwide leader in early childhood nutrition. Gerber produces more than 400 food products, all of which are a part of the proprietary Gerber® Start Healthy, Stay Healthy™ nutrition system. The Gerber® Start Healthy, Stay Healthy™ nutrition system combines products, educational resources and services that are designed to encourage the early establishment of healthy eating habits in children from birth to preschool.

Quality Specialist - Sensory

Description

POSITION SUMMARY:Works under the Quality Systems Supervisor and with team to evaluate the voice of the consumer with regard to sensory of ingredients/packaging/halb and finished products, keeping quality results, threshold evaluations and alleged complaint investigations for timely and effective communication to ensure consumer preference and trust as well as brand image.

PRIMARY RESPONSIBLITIES:

• Quality guardianship - Efficient, timely and accurate investigation of consumer complaint and threshold alerts using retain samples, records review, and external resources as needed to allow proactive feedback to consumers through the parent’s resource center. Escalation of complaints and/or related laboratory findings to ensure action is taken as needed. Assist with initiatives driving the reduction of consumer complaints. Liaison with Parent Resource Center as needed.

• Laboratory methods and practices - Prepare, review, and report results of Consumer Complaint, Sensory and Keeping Quality evaluations. Maintain and document records in accordance with established procedures. Data entry for positive release in SAP. Establish and maintain sensory standards. Maintaining proper organization of retention samples and the documentation pertaining to retained samples. Periodic maintenance and calibrations of analytical instrumentation and equipment. Tracking, ordering and stocking sensory lab supplies. Clean-up and general maintenance of laboratory and work area

• Quality auditing and verification - Management of routine challenge (spike) sampling program. Management of Keeping Quality testing including olfactory as well as analytical (i.e.: moisture, headspace) compliance analysis with escalation to Quality Supervisor and Applications group as needed. Ensure compliance to Nestle Instruction. Prepare the sensory lab for audits.

• Quality by design - Support industrialization and launch steps of projects for sensory and KQT compliance

• Performs other duties as assigned

Safety and Environmental: • Follow factory safety & environmental objectives & targets • Follow the plant safety rules; report incidents & unsafe conditions immediately • Maintain compliance with regulations, and refer to the Safety & Environmental Management System(s) on all related procedures and programs. • Understand the environmental aspects of the position and take action to reduce these environmental impacts by conserving paper, electricity, water etc. Will also recycle all appropriate materials (paper, plastic, food, etc.) Quality: • Follow factory food safety, quality objectives & targets • Follow Nestle Good Manufacturing Practices; report food safety and quality issues immediately. • Maintain compliance with regulations, and refer to Nestle Quality Management System on all related procedures and programs. • Understand the food safety and quality aspects of the position as indicated on QMS, OJT's and SOP's that apply. NCE: • Understand and apply the principles of NCE and continuous improvement in the work area • Maintain a clean and 5S compliant work area

Qualifications

Required: At least 1 year of Laboratory or Quality Control related experience. Preferred: Demonstrated competence in sensory evaluation or with consumer complaint management to support business requirements.

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The Nestlé Companies are equal opportunity and affirmative action employers and are looking for diversity in qualified candidates for employment: Minority/Female/Disabled/Protected Veteran. If you require an accommodation in order to view or apply to open positions, please dial 711 and provide this number to the operator: 1-877-204-8650. For technical assistance: email NesCareersSupport@icareerhelp.com or phone 1-877-204-8650.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.