FAQs

Frequently Asked Questions

Do we accept insurance?

We do not accept insurance; however, you may be able to submit our bills to your insurance company for partial reimbursement if you have a PPO insurance plan. We recommend calling your insurance company to determine whether you’re eligible.

How much does therapy cost?

We aim to make our services as affordable to all community members. As such, we work largely on an income-based sliding scale. Once you reach out to us we can advise you of where you might fall on our scale.

Methods of payment accepted?

Payment is due at the time of each appointment and can be accepted via cash, check, or credit card.

How long is each session?

Each session is 50 minutes long.

What if I need to cancel?

Your therapist reserved space and time in his/her schedule for you. As such, if you need to cancel an appointment please contact your therapist directly with at least 24 hours notice. If you cancel same day or fail to show up for an appointment you will be responsible for the fee for that day’s appointment.

Testimonials

“I’m so thankful to have found Philadelphia LGBTQ Counseling. Having had several therapists in the past who literally knew nothing about the LGBT community, working with a counselor knowledgeable about the issues felt that much more important. I’m so glad someone thought to gear a practice around us.”

Client since January 2015

“My therapist is innately capable of blending psychology with common sense and modern day problems to apply it to your situation. Her unique ability to ask the right questions, dig into the answers you may have within yourself first before offering you her impactful observations, has helped me reach breakthroughs faster than any other therapy I’ve had. She has a firm grip on life but yet remains open and flexible, which I find helpful when you are exploring those raw, difficult emotions or just in need of guidance. The range of her abilities has served me very well and I’m grateful for her service and care!”

Client since September 2014

“There’s nothing worse than spending your hard earned money and time on therapy that isn’t serving the goal to be a better version of yourself. I’ve encountered my share of frustrating attempts with other therapists, where I’ve put time into building a relationship, brought my vulnerable and engaged self, and was met with disappointment. This is why I am incredibly thankful for having met Kristina and honored today to call her my therapist.”