Frequently asked questions about Hafan y Môr

You’ve booked time off work, and bought your sun cream

But you’ve still got a ton of questions. A family holiday is the highlight of the year, so of course you want to know everything. Don’t worry. Whether you need a last-minute checklist, information about how to get here, find out when you can check-in or need local train times we can help.

Park FAQs

What to bring on your holiday

Bring washing up items, towels, toilet rolls (1 provided), toiletries, your personal holiday belongings. You may also want to bring an iron. Anything you forget to bring, we have Shops and Services on Park for all your needs.

Park map

How to get here

Remember to check the latest travel news before you travel whether by car, coach or train. Use the route planning services to find out how to get to Hafan y Mor and plan your journey before you set off.

Directions

Hafan y Môr Holiday Park is near Pwllheli in North Wales, set around its own sandy bay, with a breathtaking backdrop of Snowdonia.

Park address

Hafan y Môr Holiday Park, Pwllheli, Gwynedd, North Wales, LL53 6HJ

By Car

From the North & North West At Chester, pick up the A55 and A5. Join A487 to Caernarfon, then A499 to Pwllheli. Then A497 to Porthmadog. The Park is on the right, approximately 3 miles out of Pwllheli.

From the Midlands & the South M54 to Telford, A5 past Oswestry and Llangollen. Take A494 to Bala. In Bala turn right for Porthmadog onto A4212, then A470, join & follow A487 bypass. At Tremadog turn left at the roundabout for A498 then turn right onto the A497 towards Criccieth/Pwllheli. The Park is on the left, 3 miles out of Criccieth.

If programming your SAT NAV device, please use Postcode: LL53 6HJ. This will guide you directly to Hafan y Môr where you will be able to follow the signs for directions to the park. We recommend you use a road map or route planner in conjunction with your Sat Nav, as not all systems recognise our postcode. You can also use Google Maps* for a door to door route planner.

* This link opens a third party website in a new window. Haven is not responsible for any content on this site.

By Train

The nearest train and bus station is located in Pwllheli, which is about 4 miles from the park. There is also Penychain train station outside the park, however this is a request stop only and is a 10 minute walk to the park gate down a lane with no vehicle access for taxis, therefore we recommend travelling into Pwllheli.

To plan your train journey to and from Hafan y Mor,, please search using the official National Rail Enquiries online planner and timetable.* Alternatively, call National Rail Enquiries Helpline on 0845 748 4950.

* This link opens a third party website in a new window. Haven is not responsible for any content on this site.

Guests with Disabilities

How to book
To ensure your accommodation and that any specific requirements are met, please contact one of our Special Needs Advisors at our Call Centre on: 0333 202 5256 (Calls to 0333 numbers are charged at standard UK rates and will be included in any inclusive minute bundles).

Our Special Needs team will be happy to assist you in your choice of holiday park and adapted caravan.

Adapted holiday homes

Two bedroom Specially Adapted Caravans for disabled guests are available and suitable for wheelchair users with assistance. Depending on manufacturer, and availability, we offer double or single bed options in the main bedroom. We're sorry 3 bedroom Adapted Caravans are not available.

For maximum occupancy there may be a convertible bed in the lounge, however this is not recommended for use by our disabled customers.

Entertainment venues

Our venues include disabled access to the facilities and where it remains difficult we will endeavour to undertake all that is reasonable to increase accessibility in a safe and secure environment. Our venues also include disabled toilet facilities, their location can be found on the Park Map. Our security are on hand to assist in any way possible.

* All images show layouts from one of the many differing grades and manufacturers on our parks and is for representational purposes only.

On Arrival

On arrival you will be given your keys and welcome pack containing park map and an entertainment guide. Our reception staff will be able to assist with any information for disability access in the local area.

Tourist information number 01758 61300

Special needs features at this park

Our Special Needs Advisors will be happy to advise you on special needs features, for example:

Suitability of grade and manufacturer

Access in the bedroom

Access to the toilet/shower facilities

Access to venues on the Park

Park layout, such as terrain, car parking etc.

Supplying a local tourist board telephone number for disabled access in the local area