3 DÉROULEMENT DE LA PROCÉDURE DE FRANCHISAGE Demande de franchise La personne intéressée remplit une demande de franchise et la remet à Gelats Dino. Cette demande peut être téléchargée sur la page Web ou sollicitée par courriel à Entretien avec le franchiseur Après l'entretien initial et l'approbation de la demande, un second entretien a lieu au siège principal. Décision de mise en œuvre et contrôle de l'emplacement Après le second entretien, et si les deux parties sont d'accord, on élabore un contrat de mise en œuvre. Durant cette étape, on repère le quartier en vue de l'ouverture ou, s'il a déjà été localisé, on étudie les caractéristiques de l'emplacement (s'agit-il d'un lieu de passage piétonnier, etc.). Contrat de franchise Dès que l'emplacement proposé a été approuvé, Gelats Dino rédige un contrat de franchise pour l'emplacement spécifique et pour la vente de ses produits. FRANCHISE DEVELOPMENT PROCESS Application process The interested party fills in a franchise application form and sends it to Gelats Dino. This application form can be found on the website: or can be requested by from Interview with the Franchisor After the initial interview and the approval of the application, a second interview is given at the head office. Development agreement and review of the location After the second interview, and if the terms are acceptable to both parties, a development agreement is drawn up. During this process, the location for the premises is sought or, if it has already been found, the characteristics of the location are studied (whether it is in a place with an influx of pedestrians, etc.). Franchise contract Once the proposed premises have been approved, Gelats Dino draws up a franchise agreement for the specific location and for the sale of our products.

4 OPPORTUNITÉS DE FRANCHISE AVEC GELATS DINO Le système de franchises de Gelats Dino repose sur la confiance et la communication avec le franchisé. Forts de la trentaine d'années d'expérience dans le secteur que compte l'entreprise, nos professionnels vous épaulent tout au long de la phase préparatoire, jusqu'à l'ouverture du local. De plus, les divers services du siège central vous fournissent en permanence tous les conseils dont vous pouvez avoir besoin. Le service Expansion vous conseille au sujet Des dimensions du local idéal, en fonction du quartier. Des quartiers les meilleurs et les plus passants. De l'installation du local. Des commandes de produits pour la production et la vente. Le service Marketing vous soutient en matière Le service Formation vous aide avec De développement et de mise en œuvre de diverses activités, ainsi que d'actions promotionnelles et publicitaires destinées à soutenir le lancement de nouveaux produits et à impulser les produits existants. D'études relatives aux nécessités individuelles de la marque dans chaque franchise et de la mise en place, si nécessaire, d'actions personnalisées. Un plan de formation initial à l'intention de tous les franchisés, qui comprend une formation complète des responsables du local à la fabrication et la présentation de la glace, ainsi qu'une formation du personnel. Cette formation peut être dispensée au siège de Gelats Dino ou directement sur le point de vente. Déroulement de la procédure de franchisage FRANCHISE OPPORTUNITIES WITH GELATS DINO Gelats Dino's franchise system is based on confidence and communication with the franchisee. Our professionals, backed by the company's almost 30 years of experience in the sector, will accompany you throughout the entire process of opening your premises. In addition, the various departments of the head office will always offer you all the assessment you need. From the Department of Expansion From the Department of Marketing Assessment on the ideal size of premises depending on the area. Assessment on the most interesting areas and those with greatest pedestrian movement. Assessment on assembling the premises. Assessment on ordering products for production and sales. Development and introduction of diverse activities, such as promotional and advertising actions to support the launch of new products and to promote existing ones. Studies on the individual needs of the brand in each franchise and introduction, if necessary, of individualised actions. From the Department of Training Initial training plan aimed at franchisees, which includes extensive training of those in charge of or responsible for the premises in manufacturing the ice cream and its presentation, as well as staff training. This training may be given at Gelats Dino's head office or at the point of sale.

5 PLATJA D'ARO SITGES EL TRIANGLE LES ÉTABLISSEMENTS DINO Selon les caractéristiques spécifiques de l'emplacement, Dino différencie trois types de locaux au sein de son réseau d'établissements : DINO ESTABLISHMENTS Dino has three kinds of premises in its network of establishments according to the specific characteristics of their location: AGrands locaux extrêmement BLocaux saisonniers dans localités CKiosques dans centres bien situés et ouverts toute l'année. Large premises in an excellent location, open all year round. touristiques. Seasonal premises in tourist towns. commerciaux. Ice cream stand in a shopping centre m2 de surface de vente m2 of sales surface area. Terrasse de 10 à 30 tables Terrace with 10 to 30 tables. Emplacement dans le centre-ville, dans des quartiers très passants Located in a city centre in an area with a lot of pedestrian movement. Ouvert toute l'année Open all year round. Menu complet avec service de tables Full menu with table service. Espace Glaces à emporter Take-away area. Investissement minimum : à partir de Minimum investment: from 250, m2 de surface de vente m2 of sales surface area. Terrasse sans service Terrace without service. Emplacement dans le centre-ville Located in a city centre. Ouvert toute l'année ou en saison Open all year round or during the season. Investissement minimum : de à Minimum investment: from 100,000 to 200, m 2 de surface de vente 15-30m2 of sales surface area. Structure montée et démontée en une journée Assembled and dismounted in a day. Unité 100% intégrée 100% integrated unit. Sans service de tables Without table service. Investissement minimum : Minimum investment: 70,000 Note: Les investissements ne comprennent ni les reprises, ni les cautions, ni les dépôts de garantie éventuels. Les travaux de génie civil dépendent de l'état du local. Note: The investments do not include the rights of transfer, deposits and other down payments where applicable. Civil works are subjected to the conditions of the premises.

6 CANDIDATS AUX FRANCHISES DINO Pour Dino, il est indispensable que les personnes désireuses de faire partie de l'enseigne comprennent et partagent sa philosophie d'excellence, une constante depuis le choix des matières premières entrant dans la composition des glaces jusqu'à l'instant de plaisir à l'état pur où celles-ci sont dégustées par les clients. La participation active du franchisé à la gestion de l'établissement est également une condition sine qua non. CANDIDATES FOR DINO FRANCHISES For Dino, it is essential that the people who want to be part of our brand understand and share the philosophy of excellence that is present from the selection of the raw materials for making the ice creams to the moment they are tasted by our clients: a moment of unique pleasure. Active participation in the management of the establishment by the franchisee is also an indispensable condition.

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