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Return Policy

If you're not satisfied with the products received, please contact our customer service first and submit ticket for further help.

1.You have 7 days to decide if the items are right for you after you received them.

2.You can return or exchange any unworn, unwashed, unaltered, undamaged items in original package including your order Number. If you return for Refund successfully, our Account Department will arrange the refund for you after receiving the returned items.

3.Return shipping fee is paid by buyer.

4.Please send us the package with your Order Number & your log in account in it, we will be very appreciated if you can write down your return reason.

5.In order to solve your problem as soon as possible, please contact sportsyy Customer Service Staff first and tell us your return reason.

6.After we received your returning parcel info and tracking No, we will refund your money to your account within 2-7 working days.

7.Non-Returnable/non-exchangeable items: Calcetines.

Note:We are so sorry about that if you received item that is not what actually you ordered or not the same as the picture shows or the description says on sportsyy. If it happens, please take some pictures for details to [email protected] and we will deal with it immediately.

Shipping

A: In order to make you a simple and convenient shopping experience at sportsyy, we have cooperated with EMS,DHL, FedEx for many years.