Windows

13/11/2017

We have seen issues from customers who are attempting to load their scenes which contain type in mayapy that end up crashing. These particular crashes seem to focus around the newer displayPoints node that are used in Maya.

A displayPoint node in Maya is a Utility Draw Node that is mainly used to display the Type pivot points in the . Ultimately this crash tends to occur when the type tool is used as there is a UI draw call.

14/04/2015

Do you wonder why error messages about some plug-in or other that Maya cannot find continue to appear when you load a scene? Do you wish you could force Maya to unload a plug-in when saving your scene so you can avoid having it load again with the scene file ?

The objective of this tutorial is help you understand why Maya might include a reference to a plug-in in a scene file, and how to prevent Maya from doing so.

To complete this tutorial, you will need Maya 2015SP6 or Maya 2015 Ext1 & SP6 because this Service Pack release includes two new MEL commands : unknownPlugin and unknownNode; this tutorial demonstrates how to use both of them.

30/05/2014

If you uninstall the mental ray for Maya 2015 Service Pack 2 plug-in patch on Windows, and find that Mayatomr is no longer appearing in Maya, you can work around this issue by modifying the following file:

11/02/2014

I wanted to apologize for website issues currently affecting our Maya users who are attempting to download the latest service pack. To help ease some of the pains while we sort out our new support site I have provided direct links to each build.

09/08/2013

We have been made aware of a regression issue with Maya 2014 SP2 which was posted a few weeks ago on www.autodesk.com.

The issues occurs only in Chinese and Japanese UI. Users will notice that the HUD strings are in English instead of the localized language. I have been told that this is addressed for future releases including the up and coming Maya 2014 extension release.

If you cannot wait for that release we have provided zip files for Windows and Mac users to correct the issue today.

Here are the intructions:

Download one for zip file for your O/S.

Extract zip file.

Add appropriate Japanese or Simplified Chinese version of initHUD.res.mel in following local installed path.

28/06/2012

Unfortunately, there will be times in which moving OS will cause the directory structure of the file to break. It is always recommended to set project before a file is loaded in Maya's UI. When command line rendering using the "-proj" should be a requriement. If setting these and files are still missing and Maya is not locating files relative to the project the dirmap command can save time and help remap and textures.

What is dirmap? dirmap is a Maya command that will tell maya to scan and change directory structures as the scene is loaded.. This command works in two steps. First we need to enable it so Maya knows that path remapping must be done. The second part is to give the from and to arguemnts so maya can spot the bad path and replace it with the new one.

How to use this within the UI

1. Launch Maya and setup the dirmap commands so that Maya changes the paths when loading the scene. After loading re-save file. The commands would look something like.

Much like the first option you will need to change the paths to match the current folders.

Save this file as a dirMap.mel in C:/Users/username/maya/2013-x64\scripts. All the rendering machines will need this.

When rendering you will need to use the -preRender flag with the command to launch the script we created. It is case sensitive so please make sure you use the "dirMap" exactly as described in this example.

20/06/2012

The kind folks at physxinfo.com have made a nice guide for those who run in problems registering for Nvidia's Developer program.

Fixed in Build 2.72.0511.0400:

Support for 2013

Support for Viewport 2.0

APEX Clothing Latch To Nearest system now only support 30 instead of 32 channels. (one is used to represent unpainted and the other is reserved). A vertex may not only receive one L2N channel now in master mode, though backward compat is supported. Coloring is now also more consistent. Black=unpainted, Gray = used by another channel in current drive|latch mode, Light Magenta = used by this channel in opposite drive|latch mode, Dark Magenta = used by another channel in opposite drive|latch mode

Add solver simulation scaling support to allow simulation to occur (and export) in current or scales units rather than forcing to centimeters (which Maya does naturally in C++ SDK to mesh and transform data not from mplug or mdatahandles ).

13/06/2012

There is a new blog in town!Around the Corner, is a blog dedicated toplug-in developers working with Maya, MotionBuilder, FBX and any othertechnology that strikes our fancy at the moment of blogging.

This blog is authored by Cyrille Fauvel and me (Kristine Middlemiss, I amsad to say I am departing this blog :()

To tell you a little about our selves we are 2/6’s of the Media & Entertainment worldwide team of API gurus providing technical services through the Autodesk Developer Network.

When either of us comes across some information on programming for Autodesktechnologies that we think you’ll be interested in, then you can expect it tobe posted here. That will be technical (how-to) solutions derived fromanswering questions from ADN partners and from Autodesk forum users, sampleprojects, white papers screencasts, conference presentation material, and otherinformation derived from our work. This blog is a vehicle to put lots of up todate information in one place so you can easily find what you need to solveyour programming problems.

30/04/2012

We have had users report that mental ray satellite 2013 is not running on some Windows 7 machines. Users have reported errors of failed connection to the satellite machine or even running the service will fail with errors.

This seems to be occurying on machines that have missing Microsoft Visual C++ 2008 Redistributable Package which contains needed libraries to run some of our prodcts correctly.

We provide the installer (vc redist_x64.exe) with our discs and our downloads. The downloaded package generally extracts to "C:\Autodesk" directory. After doing the extraction browse to the Maya directory in "C:\Autodesk" you will find the 3rd Party installer in "\3rdParty\x64\VCRedist\2010SP1\vc redist_x64.exe"

After the package gets installed everything should be working.

More information about Microsoft's Visual C++ 2008 Redistributable Package can be found here.