Clinical Partnerships Director

If you or a loved one has ever experienced a major medical event, you know how overwhelming it is to process the flood of information that follows—whether it’s hastily delivered guidance from your doctor, or a pile of paperwork on managing your recovery. And once you get home, it can feel impossible to know where to start, or how to stay on track to reach your health goals.

At Wellframe, we’re helping healthcare organizations fill this gap, so people can get the holistic resources and support they need to feel their best, outside traditional care delivery settings. Through our patented platform, Wellframe translates evidence-based, peer-reviewed guidelines and literature into an interactive daily checklist delivered to patients through the Wellframe mobile app. As patients engage with the Wellframe app, their data is shared in real time with their care team through the care team dashboard, which utilizes advanced algorithms to generate early intervention alerts. With secure two-way messaging, Wellframe facilitates long-term, trusted relationships between patients and care teams.

The Clinical Partnership team focuses on care team performance improvement and provider collaboration to make payer and provider care teams successful. We work closely with a variety of internal teams to help advance these goals.

Position Overview

The Clinical Partnership Director will be the clinical lead for Wellframe’s Provider and Clinical transformation-focused programs.

The ideal candidate for this role is a healthcare provider who has experience with direct patient care, particularly in the primary care and/or post discharge setting, as well as deep expertise in transformation work, quality, performance and/or systems improvement. Experience working with insurers or device companies also a plus.

Responsibilities Include:

Support sales and client services teams in clinician recruitment efforts (including individual providers and/or hospital sites) to participate; including both remote and on-site meetings at the practices.

Cultivate clinical champions at our payor and provider clients

Assessing provider needs and working with the product team to address

Attending trainings and providing ongoing “at-the-elbow” support after launch

Domain expertise in change management including topics such as incentive design & clinical team structuring to support top-of-license work

Work with client services to launch and support transformation initiatives to improve client care team performance. This may include pre-implementation professional service assessment and planning with clients or post-implementation improvement activities including topics like quality/incentive design, re-training, PDSA cycles, etc.