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30-Day Return Guarantee

We want you to be fully satisfied with every item that you purchase from www.acehardware.com.
If you are not satisfied with an item that you have purchased (subject to the return exceptions
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The item must be returned in good condition, in original packaging (whenever possible), with all
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the manufacturer directly.

Return Exceptions:

30 Day Return Policy does not include Gift Cards, Magnolia Home Paint or gas-powered outdoor
equipment.

Gift Cards cannot be returned for any reason.

Because each Magnolia Home Paint product is made to order, undamaged paint products are
non-refundable. Magnolia Home Paint products purchased on acehardware.com cannot be returned for
any reason. If your Magnolia Home Paint product arrives incorrect or damaged, please contact
a Customer Service Specialist by calling 1-866-290-5334.

Gas-Powered Outdoor Equipment (such as tillers, edgers, mowers, string trimmers, blowers, tractors,
generators, chainsaws, snow blowers, as well as all other gas powered chore equipment) may be
returned within 30 days of the date of purchase, with original receipt, provided that it is in
like-new condition. Gas-Powered Outdoor Equipment cannot be returned once gas or oil has been put
in it, even if the equipment has been drained of these materials.

Please note that if your Gas-Powered Outdoor Equipment is defective or is not functioning properly,
its service and warranty issues will be handled through the authorized service center. See Return
Instructions for more information.

I wish I saw the other review (by Karen) before ordering this.Everything Karen said is true.I had a previous hose guide with the black plastic core and chrome ring, and it cracked after a couple of years. That's why I needed a replacement.Bought this because its picture looks like just the right thing, but the product delivered doesn't match the picture at all! Instead the part looks just like the 2-3 year old hose guide I had that failed. Maybe they're dumping some old product they're trying to get rid of?

I see the hose guide, pictured here, at stores in packages that include a sprayer any hose for a lot more money so they do make this one, but just don't sell it separately (yet?)

I ordered this sink hose guide because it was described and pictured as being metal and looked like it was all one piece, except for the nut on the bottom. What I received, however, was cheap black plastic except for a metal ring covering it. The black plastic sticks up about 1/2" above the sink guide, and has a slight ring around it to keep it from falling down through the metal covering. My old one was like that and that plastic ring came off, making it useless. This one will eventually do the same thing. I am very disappointed with it. It looks trashy, and is not at all as pictured or advertised. I would have returned it if I knew where to find one as actually pictured here.