Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

My wife created a resume on line at Livecareer.com and was told that the resume would cost $4.95. We were charged the $4.95, plus two months of $34.95 a month. According to their reply from their customer service department, they have cancelled the account, but when asked about the $69.90 charged to my credit card, they refuse to address it.

I have written to my credit card company and asking for a refund of the unauthorized charges. Once I hear back from them, I will update this report.

If I was a lawyer, I would start a class action suit against this company. I am sure there are more customers out there that are currently or have been defrauded by this same organization, that don't know how to use the Internet to place a complaint.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.