You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so , join our community today!

If you have any problems with the registration process or your account login, please contact us.

I just discovered the same problem.&nbsp; I selected the Cypress update and all of the external USB ports died.&nbsp; I can't find the Cypress - Other hardware - HX2LP Kit (3.03.0000.2) software installed such that I can execute a removal.&nbsp; So, I found the drivers in the registry and then I also went into the device manager and found the HX2LP entries under the USB controllers.&nbsp; I decided to remove the HX2LP devices and also specified removal of the drivers.&nbsp; I'm about to reboot and see if this solves my problem.&nbsp; If not then I'll clone the registry and delicately cut out the HX2LP or Cypress entries.&nbsp; I'll post my status after the reboot.

"fernief" wrote:
> I just discovered the same problem. I selected the Cypress update and all of the external USB ports died. I can't find the Cypress - Other hardware - HX2LP Kit (3.03.0000.2) software installed such that I can execute a removal. So, I found the drivers in the registry and then I also went into the device manager and found the HX2LP entries under the USB controllers. I decided to remove the HX2LP devices and also specified removal of the drivers. I'm about to reboot and see if this solves my problem. If not then I'll clone the registry and delicately cut out the HX2LP or Cypress entries. I'll post my status after the reboot.
>
>
> Post Originated from http://www.VistaForums.com Vista Support Forums
>

Same here. The ports on my Dell docking station died during the update.
Swapped with another dock and all is working. I wonder if that update changed
the firmware on the dock. Will have to test the old dock when I get a chance.

I had a similar problem after this update in that my fingerprint reader stopped working; I use it for so many websites now that it was a pain.

I tried looking for the device/driver to rollback but couldnt find it. Looking for a solution I found people on this site having problems with their USBs so I went back to look at the USB drivers and there it was, rolled it back and alls well. (Not sure if I had USB probs as well but wasnt gonna waste more time proving the point).

So to recap, what solved my problem was:

Start > Control Panel > Device Manager > USB controllers

You should see the 'HX2LP' driver listed there:

Rclick > Properties > Driver > Roll Back Driver

Voila. Well it worked for me. It looks like it rolled back to a non-specific USB device but it might have just removed it, (not sure how many were there before I hit the button).

I had the same problem, but found on another post with the solution. Go
to the device manager and under the USB controllers, right click ->
properties -> rollback the USB driver for 'HX2LP' and it all comes back
to life. And there I was about to throw away my HP docking station and
buy a new one!!!!