Friday, April 29, 2016

Hey there! We thought we’d let you all in on a little Beta program for our Glyph Client. It’s completely optional, and while it’s not as exciting as testing a new game, your help is appreciated in making the Glyph client the best it can be for all players!

What’s it all about?Glyph Beta is available via opt-in for players to receive Glyph updates before they are released to the general community. These players will see (and test) early access to new Glyph features as they become available!

For us, the Glyph Beta option is a way for us to push new builds to a small subset of volunteer testers without disrupting the stability of external build available to the general public.

I love testing stuff! How do I opt-in?There is a new option located in the Advanced section of the Glyph Client settings window. To participate just check the box next to Glyph Beta Opt-In. Once selected, you can close and reopen your client. At this point, Glyph will update automatically to the new Beta version of Glyph.

How do I submit feedback?All feedback or concerns can be emailed to glyph-feedback@trionworlds.com.Please include the version number (located in the General Settings Section of Glyph) plus a copy of the GlyphClient.0.log file located in the AppData folder ( …\AppData\Local\Glyph\Logs).

It’s not required but will provide very useful information to our engineers to help diagnose any issues you may encounter!

I’m done here. How do I opt out?If you no longer want to participate in the Glyph Beta program, you can reverse the opt-in steps, by unchecking the opt-in box next to Glyph Beta Opt-In. Close and reopen your client, and Glyph will automatically revert your version to the same build available to the general community. Easy!