Customer Engagement Contracts

The table below looks at the statistics for Customer Engagement skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Contract IT job ads with a match in theProcesses & Methodologies category

41890

39937

34135

As % of all contract IT jobs located in the UK

76.23%

74.95%

73.39%

Number of daily rates quoted

26101

24544

20460

Average daily rate

£420

£400

£401

Average daily rate % change year-on-year

+5.00%

-0.12%

90% offered a daily rate of more than

£275

£275

£275

10% offered a daily rate of more than

£575

£555

£575

UK excluding London average daily rate

£396

£375

£363

% change year-on-year

+5.60%

+3.44%

Number of hourly rates quoted

1180

1127

1112

Average hourly rate

£29.00

£27.50

£32.00

Average hourly rate % change year-on-year

+5.45%

-14.06%

90% offered a hourly rate of more than

£12.10

£12.25

£13.00

10% offered a hourly rate of more than

£49.50

£50.00

£51.50

UK excluding London average hourly rate

£30.20

£27.50

£32.00

% change year-on-year

+9.81%

-14.06%

Customer EngagementJobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Engagement within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer EngagementDaily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement within the UK.

Customer EngagementDaily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engagement within the UK over the 3 months to 31 March 2015.

Customer EngagementHourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement within the UK.

Customer EngagementTop 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the UK over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location(Use links below to see detailedstatistics and historical trends)

Customer EngagementTop 30 Related IT Skills

For the 6 months to 31 March 2015, IT contractor jobs within the UK citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

Customer EngagementTop Related IT Skills by Category

For the 6 months to 31 March 2015, IT contractor jobs within the UK citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.