Videos & Manual

Delivery & Warranty

How much will my delivery cost?

No matter where you live in New Zealand, our delivery service charges are as follows:

This applies to everything on this website, including vacuum cleaners, vacuum bags and accessories. 'Total spend' includes all products and services purchased in a single online transaction excluding freight costs. Godfreys aim to dispatch all orders the following business day.

How long will my order take to arrive?

Here is an approximate guide to delivery times for online orders once your delivery has been dispatched:

Note: Please allow extra time for delivery around public holidays. In order to qualify for our delivery service, the products that you ordered have to be in stock, they must be ordered online, payment must be received by us, accurate delivery details must be provided and your delivery address must be within New Zealand.

If you haven’t received your online order or if you have any questions about an order that you have placed, please contact Customer Service and we’ll get on the case straight away.

Warranty Information

Product warranty cards are included with most vacuum cleaners. If you are looking for the length of warranty for this product, you can find this on the 'Description & Specification' tab on this page.

For more detailed information on this products' warranty, please contact Customer Service.