Most post arrives on time in Calderdale

Post Office.

Published:14:50Friday 26 August 2016

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Calderdale is a great place to send and receive post, according to research.

Royal Mail’s Quality of Service report for the first quarter of the financial year 2016-2017 revealed it has beaten its regulatory First Class mail target in the HX postcode area, with 93.6 per cent of mail delivered on time, according to independent research.

The First Class target is for 93 per cent of mail to arrive the next working day.

Nationally, Royal Mail’s latest Quality of Service report reveals it had met/beaten its regulatory First Class mail target, delivering 93.3 per cent the next working day.

It also exceeded its Second Class mail target of 98.5 per cent, delivering 99.0 per cent of this mail within three working days for the first three months of the financial year 2016-2017.

Rob Jenson, operations director, Royal Mail said: “Our postmen and women work extremely hard to deliver to some of the most demanding Quality of Service standards in the whole of Europe.

“We remain the only UK delivery company to publish our Quality of Service and we are proud to do so.

“We are more focused than ever on continuously improving and maintaining high standards of service for our customers.”

Royal Mail is the only UK mail delivery company required to publish Quality of Service performance against delivery targets every quarter.