Important information

Credit Card Rewards

Rewards programme

Personalised to spoil you, the new HSBC Credit Card Rewards Programme brings you treats that you deserve. So whether you're travelling the world, dining on exotic cuisine, shopping to your heart's content or relaxing in style, use your HSBC Credit Card for payment and earn maximum rewards points.

Re1 = 1 Rewards point

Starting 1 January 2016, for every rupee you spend on your HSBC credit card for purchases, you earn one rewards point.

Enjoy more flexibility in your rewards!

You accumulate your rewards points and increase your rewards points balance on an ongoing basis until you redeem your points or until they expire.

How does it work?

Rewards points are valid for a period of 2 years as from month of purchase. For e.g. rewards points, awarded in February 2016, will be available for redemption until end of February 2018

Rewards points will therefore expire after two years if not redeemed prior to the expiry date. In the above example, rewards points, which have not been redeemed before end of February 2018, will expire on 1st March 2018

Expired rewards points cannot be redeemed and will be deducted from your rewards points balance

Rewards points example

Amount and date purchase transaction posted/rewards points credited

Total rewards points available for redemption on same date

Expiry of available rewards points

Rs.10,000 on 1 January 2016

10,000

10,000 on 1 February 2018

Rs. 5,000 on 15 May 2016

10,000 + 5,000 = 15,000

10,000 on 1 February 2018 5,000 on 1 June 2018

Rs. 7,000 on 31 December 2017

10,000 + 5,000 + 7,000 = 22,000

10,000 on 1 February 2018 5,000 on 1 June 2018 7,000 on 1 January 2020

Arcadia Travel (not applicable on air tickets only. Applicable on all packages except for Reunion and Rodrigues), Adamas (not applicable on Mauriden products and loose diamonds), or Meem Trading

Missing Rewards points to redeem for higher Rewards?

Purchase rewards points in multiples of 10,000 to top up your current rewards points balance. Rs. 40 will be debited from your card account for each 10,000 rewards points purchased. E.g.: You have 1,982,000 rewards points.

Redemption options

Items

Option - redeem current available points

Option - purchase 2 multiples of 10,000 rewards points

Redemption thresholds redeemed and value of redemption

1,000,000 - Rs. 4,000 voucher

500,000 - Rs. 1,750 voucher

300,000 - Rs. 900 voucher

100,000 - Rs. 250 voucher

75,000 - Rs. 150 donation

Total points for redemption: 2,002,000

1,000,000 - Rs. 4,000 voucher

1,000,000 - Rs. 4,000 voucher

Total value that can be redeemed

Rs. 7,050

Rs. 8,000

Rewards points left which can be redeemed before its expiration (valid for 2 years from month of purchase)

7,000

2,000

Redemption options

Items

Redemption thresholds redeemed and value of redemption

Option - redeem current available points

1,000,000 - Rs. 4,000 voucher

500,000 - Rs. 1,750 voucher

300,000 - Rs. 900 voucher

100,000 - Rs. 250 voucher

75,000 - Rs. 150 donation

Option - purchase 2 multiples of 10,000 rewards points

Total points for redemption: 2,002,000

1,000,000 - Rs. 4,000 voucher

1,000,000 - Rs. 4,000 voucher

Items

Total value that can be redeemed

Option - redeem current available points

Rs. 7,050

Option - purchase 2 multiples of 10,000 rewards points

Rs. 8,000

Items

Rewards points left which can be redeemed before its expiration (valid for 2 years from month of purchase)

Option - redeem current available points

7,000

Option - purchase 2 multiples of 10,000 rewards points

2,000

How to redeem?

Call HSBC Contact Centre to obtain the number of rewards points available on your credit card account. You choose if you want to accumulate more rewards points or redeem for your preferred gift vouchers, cash back or charity for donation.

If you choose to redeem, download a copy of the redemption form, then:

Print, complete and sign the form

Send us the signed form as follows: Deposit the form in the nearest HSBC Branch or mail the redemption form to HSBC Cards Operations, HSBC centre, 4th Floor, 18 Cybercity, Ebene

Your vouchers and/or donation letter will be sent by registered post to your mailing address. Cash back and purchase of rewards points will normally appear in your credit card statement issued on the following month after your redemption has been processed