Canada Post Community Mailbox Program

Canada Post is beginning its community mailbox (CMB) transition initiative in London. In 2015, approximately half of the 85,000 door-to-door delivery customers will be converted to CMBs in the north part of the City as shown in pink on the map below. More detailed postal code areas affect by the change can be found in these Postal Code Maps. Refer to Canada Post's Community Engagement Report for more information regarding conversion of mail deliver to CMB's.

Canada Post applied to the City of London for a permit to install community mailboxes at the locations in the linked lists to the right.

Canada Post has committed to thoroughly consulting with local homeowners on the siting of new CMBs in existing neighbourhoods. City Council has requested that Canada Post undertake an enhanced public consultation process.

Retrofitting CMBs into neighbourhoods is creating concerns for some Londoners currently receiving door-to-door delivery.

London residents currently receiving door-to-door mail delivery can register any concerns they have with Canada Post. Canada Post will provide guidance throughout the conversion process.

Residents can get additional information regarding this initiative, including answers to frequently asked questions, at canadapost.ca. London residents with concerns about CMB placement can also contact Canada Post at 1-844-454-3009.