Platform Overview

December 11, 2017

Ringba is a versatile platform that can be used to manage different call streams, use cases, and applications at the same time.

Real-Time Reporting & Analytics

Ringba’s reporting is available throughout the site to give you immediate access to critical information you can use to make decisions about your click and call streams. We aggregate as much data as possible about the people who call, and those who don’t, to give you mission critical access to optimization data you won’t find anywhere else.

Our numerous reporting interfaces let you quickly drill in and sort all of your data streams to gain actionable insights into all of your partners and campaigns.

Call Attribution

By using our number placement tags on your websites and landing pages for publishers, static numbers and dynamic number pools, Ringba will track and attribute calls to any and all available data giving you a rich understanding of your users and traffic sources. The data collection process is simple, automated, and entirely configurable to your specifications. Easily pass your data back to your marketing automation platforms, tracking services, or back to your clients.

With access to our powerful attribution data, you can virtually eliminate non-compliant partners and traffic sources. Give your clients peace of mind with verifiable compliance information pro-actively protecting their brand and establishing long term partnerships.

Intelligent Call Routing

Inside Ringba the partner that receives or buys calls is referred to as a “Target”. When configuring campaigns in our system you have the ability to add specific targets and target groups, prioritize the routing, cap volume with extremely flexible time tables and restrictions, route calls by user data such as device, location, ISP, browser, referring website, landing page, caller ID information, and most importantly Target performance.

Using target configuration in combination with information grabbed by our system (URL Tags), you can generate routing plans that put your callers in the most profitable place at the most profitable time.

Number Pooling

By using a group of numbers Ringba is able to track specific information about every user that visits your website or landing page. In our system we call groups of numbers used for tracking “Number Pools”. These pools are activated by a simple to use tag that is placed on your website.

Ringba is able to manage pools of toll free or localized phone numbers in over 80 countries giving you the flexibility to run and optimize your campaigns in the most profitable way, almost anywhere.

Publisher Tracking & Management

Partnerships are an important part of any business and Ringba is designed to give your partners the same level of insights. Our publisher accounts give your clients the same detailed and granular access to data as you, giving them the ability to use Ringba to optimize their campaigns at a level they’ve never experienced before in a partnership portal.

Giving your partner’s access to this level of data allows them to streamline their business and increase their ROI without your intervention, adding a longer lifecycle to your campaigns and arming you with a competitive edge.

Call Center / Buyer Load Balancing – “Targets”

Managing a call center is a complicated process of feast or famine. Ringba was specifically designed with these challenges in mind, allowing for dynamic routing plans for your campaigns based on schedule, concurrency, volume caps, productivity, and performance. Virtually eliminate abandons by monitoring your available agents and automatically route your overflow to call buyers and marketplaces to reclaim lost revenue.

Our system can monitor groups of agents across numerous campaigns making sure to never overload your team and gives you the flexibility to adjust your concurrency in real-time. Arm your team leaders and floor managers today with the ability to help maximize your revenues and stop wasting calls now.

Recent Articles from the Blog

The latest news, updates, tutorials, how-to’s from the Ringba team

Pay Per Call

Exclusive Private Communities for the Pay Per Call Industry

Discover the best communities to connect with the Pay Per Call industry to find new new business opportunities, share your experiences and learn all about Pay Per Call. PayPerCallers.com - The Only Forum Dedicated to the Pay Per Call Community PayPerCallers.com is the only forum exclusively dedicated to the Pay Per Call Community. Our goal…

Pay Per Call for Call Centers

The #1 problem facing all call centers is matching variable call flow with fixed agent scheduling. This ultimately results in lost opportunities, huge overhead costs and the inability for call centers to effectively scale their workforce. Here is the solution one of our call center clients used to scale their operation from 12 agents to…

Finding Pay Per Call Networks

Developing strong relationships with call buyers and sellers is essential to succeeding with Pay Per Call campaigns and finding partners to work with is your very first step. Pay Per Call Networks manage call campaigns on behalf of advertisers and generate calls through the network of publishers. Advertisers looking to buy inbound calls turn to…

Release Notes from April 2018

Advanced JS Number Replacement We've updated the Ringba JS tag to be smaller, faster and more robust. Use the Ringba JS tag for Dynamic Number Insertion (DNI) to replace phone numbers on your web pages with tracking numbers from your Ringba account. With this new update to Ringba JS, you can now specify which number…

Paid Traffic for Pay Per Call

One of the most effective methods for driving calls to your campaigns is through buying pay-per-click ads. Running effective ad campaigns is a key component to generating high quality inbound phone calls. Some of the best paid traffic sources for getting calls include; Search, Social, and PPV. These traffic sources all give you extremely specific…