Create a SymAccount now!' Symantec Scan Engine (SSE) does not start anymore, ScanEngineAbortLog.txt reports "400 CSAPI failed to initialize" TECH132857 November 18th, 2013 http://www.symantec.com/docs/TECH132857 Support / Symantec Scan Engine (SSE) does Try these resources. MySymantec Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards. TECH148567 July 21st, 2014 http://www.symantec.com/docs/TECH148567 Support / Symantec Scan Engine (SSE) service does not start after Java is updated with the event: "Error 1053: The service did not respond to the

As a result the Java installer is not putting the required updated files in the Java installation. Close Login Didn't find the article you were looking for? Legacy ID 2006110111342154 Terms of use for this information are found in Legal Notices. Legacy ID 2010060112381154 Terms of use for this information are found in Legal Notices.

Thank you for your feedback! Try these resources. Symantec Protection Engine (SPE) that is part of Symantec Protection for SharePoint Servers (SPSS) product has dependency on JAVA JRE component. Submit a Threat Submit a suspected infected fileto Symantec.

Create a SymAccount now!' Error 1053 - The Service did not respond to the start or control request in a timely fashion TECH190991 July 21st, 2014 http://www.symantec.com/docs/TECH190991 Support / Error 1053 Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. Error 1053, the service did not respond to a star control in a timely fashion." Error "Faulting application symcscan.exe, version 5.2, faulting module unknown, fault address 0x00000000" Cause This issue can Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more.

Please install the java runtime, 1.5 family, preferably build 13 or higher. Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. In my case just removing version 8.x java and putting back the 7.x would have fixed the issue without re-installation of Symantec Protection Engine. Close Login Didn't find the article you were looking for?

Error Error 1053: The service did not respond to the start or control request in a timely fashion Cause SSE requires Microsoft Visual C++2005 SP1 Redistributables to run correctly. United States Products Threat Protection Information Protection Cyber Security Services Website Security Small Business CustomerOne Products A-Z Services Business Critical Services Consulting Services Customer Success Services Cyber Security Services Education Services Terms of use for this information are found in Legal Notices. Solution First, try resolving the minimum Java requirement.

Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription. Error Found The installed virus scanner is currently unavailable. Create a SymAccount now!' Symantec Scan Engine (SSE) service does not start after Java is updated with the event: "Error 1053: The service did not respond to the start or control Terms of use for this information are found in Legal Notices.

Solution 1. MySymantec Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards. Close Login Didn't find the article you were looking for? Close Login Didn't find the article you were looking for?

MySymantec Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards. Solution Symantec is aware of this issue. When I tried to start the service, I got following error: Error: Windows could not start the Symantec Protection Engine service on local Computer. Service should start after repair.

Contact Us Customer and Technical Support phone numbers and hours of operation. Try these resources. This condition is met when the Windows Application Event log has an event like the following showing that Java was updated and the installer required a reboot: Log Name: Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection IT Management Suite Email Security.cloud Data Center Security Information Protection Data Loss Prevention Encryption Validation & ID Protection Managed PKI Service

Contact Us Customer and Technical Support phone numbers and hours of operation. No Yes Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection IT Management Suite Email Security.cloud Data Center Security Information Protection Data Loss Prevention Encryption Validation & ID Protection Managed Service will not start. Some or all of the following files are missing: c:\program files(x86)\Java\jre6\lib\jce.jar c:\program files(x86)\Java\jre6\lib\jsse.jar c:\program files(x86)\Java\jre6\lib\rt.jar c:\program files(x86)\Java\jre6\ext\sunjce_provider.jar c:\program files(x86)\Java\jre6\ext\sunmscapi.jar Cause The Java installer is not detecting that the

Error Error 1053: The service did not respond to the start or control request in a timely fashion. Symantec Connect User-to-user forums, blogs, videos, and other community resources on Symantec Connect. Don't have a SymAccount? Don't have a SymAccount?

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Solution There are two methods to resolve this issue: METHOD-1: Run Repair install of Backup Exec from Add or Remove Program which will fix missing or corrupt files, shortcuts, and registry If a window does show what file is missing, run a repair install of Backup Exec to replace the missing file. Type the following, and then clickOK:dcomcnfg Do one of the following, depending on your operating system: In Windows XP/2003, clickComponent Services>Computers>My Computer. No Yes Products Pro...

Don't have a SymAccount? Make sure that the path that you add is a valid directory on your computer and is not the root directory of one of your partitions. Right-click the ServicesPipeTimeout registry entry and then click Modify. Close Login Didn't find the article you were looking for? Service should start after repair. Don't have a SymAccount? Symantec Connect User-to-user forums, blogs, videos, and other community resources on Symantec Connect. Submit a Threat Submit a suspected in...

Type the following, and then clickOK:dcomcnfg Do one of the following, depending on your operating system: In Windows XP/2003, clickComponent Services>Computers>My Computer. Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation After installing, the Scan Engine service is unable to start.Attempting to If the Service Control Manager does not receive a "service started" notice from the service withi...