tag:status.bitly.com,2005:/historyBitly Status - Incident History2020-06-06T05:21:06-04:00Bitlytag:status.bitly.com,2005:Incident/35954502020-02-21T16:51:32-05:002020-03-06T13:28:08-05:00General Issues Affecting the Website and API<p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>16:51</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>16:04</var> EST</small><br><strong>Identified</strong> - Update: We have identified and are addressing an issue that may degrade performance of areas of the website and api. Our team is laser-focused on implementing a fix. Thanks for your patience!</p>tag:status.bitly.com,2005:Incident/34822102020-02-10T10:00:29-05:002020-02-10T10:00:30-05:00TLS 1.0 and 1.1 deprecation<p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>10:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>10:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>28</var>, <var data-var='time'>14:36</var> EST</small><br><strong>Scheduled</strong> - Beginning February 7, 2020, Bitly will no longer support outdated versions of Transport Layer Security (TLS) encryption protocols, specifically TLS 1.0 and 1.1. If you’re running on an old version of Java or other library that does not support TLS 1.2, you may run into Bitly API errors. Update to the latest encryption protocols to ensure Bitly API-enabled workflows are not impacted.</p>tag:status.bitly.com,2005:Incident/30545802019-09-30T21:05:12-04:002019-09-30T21:05:12-04:00Connectivity Issues<p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>21:05</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>20:43</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>20:02</var> EDT</small><br><strong>Investigating</strong> - Hi community. We’re currently investigating reports of connectivity impacting some of our user base. We apologize if this is causing trouble for you. We’ll be sure to update you as soon as we know more!</p>tag:status.bitly.com,2005:Incident/28171132019-08-05T09:39:19-04:002019-08-05T09:39:20-04:00General Issues<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>09:39</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>09:09</var> EDT</small><br><strong>Investigating</strong> - Hi community. We’re seeing early indications of issues impacting loading your Bitlinks page history on the website for some of our user base. We’re looking into this now and will share an update soon.</p>tag:status.bitly.com,2005:Incident/27104112019-07-15T11:46:46-04:002019-07-15T11:46:46-04:00Major Service Outage<p><small>Jul <var data-var='date'>15</var>, <var data-var='time'>11:46</var> EDT</small><br><strong>Resolved</strong> - Good news, community: if you were impacted by the earlier website issue, you should now be able to access our services without any problems. Thanks for bearing with us! For more info on this incident please see our status page: status.bitly.com</p><p><small>Jul <var data-var='date'>15</var>, <var data-var='time'>10:08</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jul <var data-var='date'>15</var>, <var data-var='time'>09:56</var> EDT</small><br><strong>Identified</strong> - Update: Things are looking up, but we still have work to do. Thanks so much for your patience!</p><p><small>Jul <var data-var='date'>15</var>, <var data-var='time'>09:24</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jul <var data-var='date'>15</var>, <var data-var='time'>09:22</var> EDT</small><br><strong>Investigating</strong> - Hi community. We’re currently investigating reports of web and API performance impacting much of our user base. We apologize if this is causing trouble for you. We’ll be sure to update you as soon as we know more!</p>tag:status.bitly.com,2005:Incident/26784872019-07-14T02:55:01-04:002019-07-14T02:55:02-04:00Hosting and Stability Platform Upgrades<p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>02:55</var> EDT</small><br><strong>Completed</strong> - We completed our scheduled maintenance and the website and API are now fully available again.</p><p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>02:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>10:05</var> EDT</small><br><strong>Scheduled</strong> - Bitly will perform platform maintenance on Sunday, July 14 at 2:00am ET, concluding no later than 4:00am ET. Redirects, shortening links, and our website will continue to function during this time. However the following actions will be not be available during maintenance:<br /><br />- Signing up/creating an account<br />- Customizing links<br />- Creating or renaming groups<br />- Updating email addresses<br />- Adding or removing users from groups<br /><br />Thank you for your patience as we improve our platform and reach out to your Bitly Account Manager or submit a request to our Customer Support team (https://support.bitly.com) if you have any questions.</p>tag:status.bitly.com,2005:Incident/25831192019-06-21T06:33:28-04:002019-06-24T18:02:38-04:00General Issues<p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>06:33</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>05:32</var> EDT</small><br><strong>Monitoring</strong> - Good news, community: if you were impacted by the earlier website and api issues, you should now be able to access our services without any problems. Thanks for bearing with us! For more info on this incident please see our status page: status.bitly.com</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>05:23</var> EDT</small><br><strong>Investigating</strong> - Hi community. We’re seeing early indications of issues impacting the website and API for some of our user base. We’re looking into this now and will share an update within 30 minutes.</p>tag:status.bitly.com,2005:Incident/25767442019-06-20T09:52:53-04:002019-06-20T09:52:53-04:00General Issues<p><small>Jun <var data-var='date'>20</var>, <var data-var='time'>09:52</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>20</var>, <var data-var='time'>01:21</var> EDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Jun <var data-var='date'>20</var>, <var data-var='time'>01:20</var> EDT</small><br><strong>Monitoring</strong> - Good news, community: if you were impacted by the earlier degraded performance issue, you should now be able to access our services without any problems. Thanks for bearing with us! For more info on this incident please see our status page: status.bitly.com</p><p><small>Jun <var data-var='date'>20</var>, <var data-var='time'>00:47</var> EDT</small><br><strong>Investigating</strong> - Hi community. We’re seeing early indications of degraded performance impacting our APIs and Website for some of our user base. We’re looking into this now and will share an update within 30 minutes.</p>tag:status.bitly.com,2005:Incident/25650902019-06-17T21:43:22-04:002019-06-20T17:17:35-04:00Major Service Outage<p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>21:43</var> EDT</small><br><strong>Resolved</strong> - Good news: We've completed testing our provider's networking issue and we're confident that they've implemented a fix. If you were impacted, things should now be resolved. If you’re still experiencing issues, please email support@bit.ly so we can look into the root cause of your problem.</p><p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>21:16</var> EDT</small><br><strong>Monitoring</strong> - Good news, community: if you were impacted by the earlier datacenter connectivity issue, you should now be able to access our services without any problems. Thanks for bearing with us! For more info on this incident please see our status page: status.bitly.com</p><p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>20:32</var> EDT</small><br><strong>Update</strong> - Update: The datacenter networking outage has been identified and we are continuing to work with our vendor to get service restored. Thanks so much for your patience!</p><p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>19:53</var> EDT</small><br><strong>Update</strong> - Hi all. Bit.ly redirects and custom domain redirects are beginning to recover. Our team is hard at work with our datacenter provider to get everyone up and running asap. We'll continue to update you in the meantime.</p><p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>19:33</var> EDT</small><br><strong>Identified</strong> - Update: We are working with our datacenter provider to resolve a networking issue. Thanks for hanging in there!</p><p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>19:21</var> EDT</small><br><strong>Investigating</strong> - Hi community. We’re currently investigating reports of issues with the website, API, and redirects impacting much of our user base. We apologize if this is causing trouble for you. We’ll be sure to update you as soon as we know more!</p>tag:status.bitly.com,2005:Incident/25626652019-06-17T12:58:20-04:002019-06-17T12:58:38-04:00Major service outage<p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>12:58</var> EDT</small><br><strong>Resolved</strong> - Good news, community: if you were impacted by the earlier website and API issue, you should now be able to access our services without any problems. Thanks for bearing with us! For more info on this incident please see our status page: status.bitly.com</p><p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>10:24</var> EDT</small><br><strong>Monitoring</strong> - Update: Things are looking up, but we still have work to do. Thanks so much for your patience!</p><p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>10:12</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of an outage to both website and API.</p>tag:status.bitly.com,2005:Incident/24939832019-06-04T18:40:07-04:002019-06-04T18:40:07-04:00Website & API Issues<p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>18:40</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>14:39</var> EDT</small><br><strong>Monitoring</strong> - Good news: We've identified a data center issue and we've mitigated a fix. If you were impacted, things should now be resolved. If you’re still experiencing issues, please email support@bit.ly so we can look into the root cause of your problem.</p><p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>14:09</var> EDT</small><br><strong>Identified</strong> - Update: We have all hands on deck working to fix this. We think we're on the right track, but there’s work left to be done. Thanks for hanging in there!</p><p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>13:19</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of issues with the website and APIs.</p>tag:status.bitly.com,2005:Incident/24885542019-06-03T14:03:20-04:002019-06-03T14:03:21-04:00Website and Metrics Outage<p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>14:03</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved and all services are operational!</p><p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>13:19</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>12:56</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of issues with the website and metrics impacting much of our user base.</p>tag:status.bitly.com,2005:Incident/24839122019-06-02T20:31:34-04:002019-06-02T20:31:35-04:00Major Service Outage<p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>20:31</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>19:04</var> EDT</small><br><strong>Monitoring</strong> - Services have recovered and we are continue to closely monitor.</p><p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>18:43</var> EDT</small><br><strong>Update</strong> - We are starting to see service recovery and are still working to restore full service. We hope to return to normal service shortly.</p><p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>17:27</var> EDT</small><br><strong>Update</strong> - Our data center provider is still working to mitigate the issue and we hope to be able to return to normal service shortly. We will continue to provide updates as we receive more information.</p><p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>16:28</var> EDT</small><br><strong>Update</strong> - Our data center provider is actively working to mitigate and restore service. We will continue to update you as we receive more information.</p><p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>15:36</var> EDT</small><br><strong>Identified</strong> - The issue has been identified as a multi-region issue with one of our datacenter providers.</p><p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>15:34</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>15:12</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of issues with the logged in website, our APIs and link redirects impacting much of our user base.</p>tag:status.bitly.com,2005:Incident/24699172019-05-30T10:56:38-04:002019-05-30T10:56:38-04:00General Issues<p><small>May <var data-var='date'>30</var>, <var data-var='time'>10:56</var> EDT</small><br><strong>Resolved</strong> - Update: Things are looking up, but we still have work to do. Thanks so much for your patience!</p><p><small>May <var data-var='date'>30</var>, <var data-var='time'>10:33</var> EDT</small><br><strong>Monitoring</strong> - Good news, community: if you were impacted by the earlier outage, you should now be able to access our services without any problems. Thanks for bearing with us! For more info on this incident please see our status page: status.bitly.com</p><p><small>May <var data-var='date'>30</var>, <var data-var='time'>10:18</var> EDT</small><br><strong>Investigating</strong> - Hi community. We’re seeing early indications of outages impacting the API and Metrics for our user base. We’re looking into this now and will share an update within 30 minutes.</p>tag:status.bitly.com,2005:Incident/24656932019-05-29T15:06:00-04:002019-05-29T15:06:00-04:00Major Service Outage<p><small>May <var data-var='date'>29</var>, <var data-var='time'>15:06</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>29</var>, <var data-var='time'>14:10</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>29</var>, <var data-var='time'>13:44</var> EDT</small><br><strong>Investigating</strong> - Hi community. We’re currently investigating reports of issues with the logged in website, apis, and redirecting of bitlinks impacting much of our user base. We apologize if this is causing trouble for you. We’ll be sure to update you as soon as we know more!</p>tag:status.bitly.com,2005:Incident/24338652019-05-22T20:22:34-04:002019-05-22T20:29:05-04:00API Errors<p><small>May <var data-var='date'>22</var>, <var data-var='time'>20:22</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>22</var>, <var data-var='time'>17:37</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>22</var>, <var data-var='time'>17:25</var> EDT</small><br><strong>Identified</strong> - We are working with our datacenter provider to mitigate a networking issue affecting bitly.com and API functionality.</p><p><small>May <var data-var='date'>22</var>, <var data-var='time'>16:35</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of elevated error rates</p>tag:status.bitly.com,2005:Incident/24241242019-05-20T10:50:30-04:002019-05-20T10:50:30-04:00Investigating Service Outage<p><small>May <var data-var='date'>20</var>, <var data-var='time'>10:50</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>May <var data-var='date'>20</var>, <var data-var='time'>10:31</var> EDT</small><br><strong>Update</strong> - We have have implemented mitigations for a DoS attack and are monitoring.</p><p><small>May <var data-var='date'>20</var>, <var data-var='time'>10:19</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of issues affecting redirects and the website.</p>tag:status.bitly.com,2005:Incident/24034672019-05-15T02:55:47-04:002019-05-15T02:55:47-04:00Custom Domain Redirects<p><small>May <var data-var='date'>15</var>, <var data-var='time'>02:55</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>15</var>, <var data-var='time'>02:46</var> EDT</small><br><strong>Monitoring</strong> - We are continuing to monitor this issue, but custom domain redirects have been restored.</p><p><small>May <var data-var='date'>15</var>, <var data-var='time'>01:51</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating a networking issue impacting custom domain redirects.</p>tag:status.bitly.com,2005:Incident/23676452019-05-03T15:19:37-04:002019-05-03T15:19:37-04:00Website outage and degraded API performance<p><small>May <var data-var='date'> 3</var>, <var data-var='time'>15:19</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'> 3</var>, <var data-var='time'>13:32</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'> 3</var>, <var data-var='time'>12:34</var> EDT</small><br><strong>Identified</strong> - We have identified a networking issue that is impacting our system, and are working to restore service.</p><p><small>May <var data-var='date'> 3</var>, <var data-var='time'>12:06</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating an issue causing a website outage and degraded API performance.</p>tag:status.bitly.com,2005:Incident/23597152019-04-30T14:48:15-04:002019-04-30T14:48:15-04:00Investigating Service Outage<p><small>Apr <var data-var='date'>30</var>, <var data-var='time'>14:48</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>30</var>, <var data-var='time'>11:48</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>30</var>, <var data-var='time'>10:38</var> EDT</small><br><strong>Identified</strong> - We have identified the issue and are mitigating a host failure.</p><p><small>Apr <var data-var='date'>30</var>, <var data-var='time'>09:58</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of issues affecting the website for logged in users and the api</p>tag:status.bitly.com,2005:Incident/23457072019-04-23T13:07:03-04:002019-04-23T13:07:03-04:00bitly.com is not loading for logged in users<p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>13:07</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>12:20</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>11:49</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.bitly.com,2005:Incident/23089782019-04-05T09:41:17-04:002019-04-05T09:41:17-04:00DDoS Attack Mitigation<p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>09:41</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>21:18</var> EDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>21:16</var> EDT</small><br><strong>Monitoring</strong> - We have identified a DDoS attack and have implemented mitigation. We are monitoring the situation.</p>tag:status.bitly.com,2005:Incident/23076782019-04-04T13:15:08-04:002019-04-04T13:15:08-04:00DDoS Attack Mitigation Started<p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>13:15</var> EDT</small><br><strong>Resolved</strong> - Based on the best information that we and our providers have available, we believe that this round of DDoS attacks has stopped.
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<br />Accordingly we are returning to normal operations and all users should be able to access Bitly services without any issues.
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<br />If you encounter any problems connecting to Bitly services, please [contact support](http://support.bitly.com).
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<br />Thank you for your patience during this incident. We will be posting a post-mortem with details of the incident and our response within the next few days.</p><p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>10:33</var> EDT</small><br><strong>Monitoring</strong> - Based on the best information that we and our providers have available, we believe that this round of DDoS attacks has stopped.
<br />
<br />Accordingly we are returning to normal operations and all users should be able to access Bitly services without any issues.
<br />
<br />If you encounter any problems connecting to Bitly services, please [contact support](http://support.bitly.com).
<br />
<br />Thank you for your patience during this incident. We will be posting a post-mortem with details of the incident and our response within the next few days.</p><p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>09:59</var> EDT</small><br><strong>Identified</strong> - We have worked with our network providers and have put mitigation measures in place to limit the impact of an on-going denial of service attack.
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<br />While mitigation measures are in place most users should be able to access Bitly services without issue, but some users, especially those connecting via VPNs, proxies, or large corporate networks may experience some issues.
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<br />Please contact [Bitly support](http://support.bitly.com/) if you are experiencing problem and we can work with you to try and resolve any issues as quickly as possible.
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<br />We expect to remain under mitigation for at least the next few hours depending on the duration and frequency of follow-on attacks.
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<br />Updates will be provided as we learn more and when we believe the attack is over.</p>tag:status.bitly.com,2005:Incident/22916322019-03-27T15:00:27-04:002019-03-27T15:00:27-04:00API and Website degraded performance<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>15:00</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>13:01</var> EDT</small><br><strong>Monitoring</strong> - We've blocked the attack and are continuing to monitor.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>12:47</var> EDT</small><br><strong>Identified</strong> - We're currently mitigating a distributed denial of service attack that is causing degraded performance to our API and website. Redirects and metric systems are unaffected.</p>tag:status.bitly.com,2005:Incident/22908192019-03-27T09:23:25-04:002019-03-27T09:23:25-04:00bitly.com outage<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>09:23</var> EDT</small><br><strong>Resolved</strong> - Based on the best information that we and our providers have available, we believe that this round of DDoS attacks has stopped.
<br />
<br />Accordingly we are returning to normal operations and all users should be able to access Bitly services without any issues.
<br />
<br />If you encounter any problems connecting to Bitly services, please [contact support](http://support.bitly.com).
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<br />Thank you for your patience during this incident. We will be posting a post-mortem with details of the incident and our response within the next few days.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>06:33</var> EDT</small><br><strong>Monitoring</strong> - We have mitigated a DDoS attack and are monitoring recovery</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>06:20</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>06:18</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of major failures</p>