AccountEdge tech tips

Want to know about all the tips and tricks to help you get the best out of your AccountEdge software? Look no further…

Amending payment summaries: July 2018

Made a mistake on your payment summaries? Left something out? No problem – you can run the Payment Summary Assistant again to generate updated payment summaries to provide to your employees.

What about the EMPDUPE file?

If you haven’t submitted the EMPDUPE file to the ATO, running the Payment Summary Assistant again will generate a new EMPDUPE file which you can lodge electronically with the ATO.

If you’ve already submitted the EMPDUPE file to the ATO, you won’t be able to generate an amended EMPDUPE file from AccountEdge. Instead, you’ll need to complete a manual payment summary form (available from the ATO) to lodge the updated information.

On this form you’ll need to place an X in the box indicating it’s an amended payment summary.

Lock the period after you’ve closed your financial year

This will prevent anyone from inadvertently making an entry in a period in which you don’t want new entries. This is a good habit to get into as part of your regular month-end tasks, as well as EOFY. For more information, see Lock periods.

Need EOFY help?

How to attach documents in the Bank Deposit window: May 2018

In AccountEdge 17 you can now attach a document to the Bank Deposit window. After creating a deposit slip, scan the deposit slip and attach it to the deposit for easy access to the details of the deposit.

1. From the Banking command centre, click Prepare Bank Deposit. The Prepare Bank Deposit window appears.
2. Click Attach. The Attached Documents window appears.
3. Click Attach. The Open window appears.
4. Select the document or image you wish to attach to this record.
5. This procedure will create a copy of the document you have selected. If you wish to make a link to the original source, select Attach document as a link in this window.
6. Click Open. The Attached Documents window re-appears. The document is listed under the Name column. If you selected Attach document as a link in previous step a check mark appears under the Link column.
7. Enter all applicable information regarding the document you have attached.
8. Click Close.

Add notes to your bank reconciliation: April 2018

In AccountEdge 17 you can add notes to your bank reconciliation which are included in your reconciliation report. You might want to mention adjustments or if something extraordinary happened.

Can’t open your AccountEdge company file? : February 2018

Uttering “Open sesame!” worked for Ali Baba and the 40 Thieves, but sometimes opening an AccountEdge company file can prove a little trickier.

There’s a few things which can prevent a company file from opening – here’s a few checks which might unlock the mystery:

Check the company file extension
AccountEdge company files have a “.myo” file extension (for example MyCompanyFile.myo). If the file extension isn’t .myo, it’s not an MYOB company file. Make sure it’s not a company file from MYOB AccountRight, our Windows PC software. These company files also have a .myo file extension, but won’t open in AccountEdge.

Check the company file name
If it’s definitely an AccountEdge company file, try renaming it (ensuring you retain the “.myo” file extension), and keep the file name under 24 characters. If you’re using AccountEdge Network Edition, stop and restart FileConnect then try opening the file again.

Check that the company file isn’t set to “read-only”
This can occur if the company file has been copied from a removable storage device, like a USB stick.

Here’s how to check:

Go to the location on your computer or network where your company file is stored.

Hold the Control key on your keyboard and click once on the company file.

Add a message to your invoices: November 2017

Whether it’s “Merry Christmas!”, “Happy Holidays!” or “We’re closed over Christmas”, why not add a personal message to your end of year invoices? It’s a great way to spread some cheer or announce business changes.

There’s a set of default comments that come with AccountEdge. You can modify these or add some more. Access the comments from the Lists menu > Sales & Purchases Information > Comments.

Amending payment summaries in AccountEdge: July 2017

Made a mistake on your payment summaries? Left something out? No problem – you can run the Payment Summary Assistant again to generate updated payment summaries to provide to your employees.

What about the EMPDUPE file?

If you haven’t submitted the EMPDUPE file to the ATO, running the Payment Summary Assistant again will generate a new EMPDUPE file which you can lodge electronically with the ATO.

If you have already submitted the EMPDUPE file to the ATO, you won’t be able to generate an amended EMPDUPE file from AccountEdge.

Instead, you’ll need to complete a manual payment summary form (available from the ATO) to lodge the updated information. On this form you’ll need to place an X in the box indicating it’s an amended payment summary.

Work with AccountEdge email templates: April 2017

In the latest versions of AccountEdge (AccountEdge Pro/Network Edition v16 and AccountEdge Basic v5), you can customise the templates used when sending emails.

This lets you add that personal touch to your emails, which better reflect you and your business.

Not only can you personalise your email subject and message, but you can now include data fields (bits of information from your company file, like a contact’s [First Name] or your [Co Name]).

Email templates can be created for sales, purchases, statements, receipts, payment notifications, pay slips as well as a new set for emailing anyone from the Card File.

You can set up as many templates as you like, and choose the template you want to use when emailing.

For more info on email templates, and all the new features in the latest AccountEdge, see the help centre (Australia | New Zealand).

How do you process a customer refund in RetailManager?: March 2017

For example, let’s say a customer has purchased a $129 coffee percolator on the account they have with you as a supplier – only now they decide to return the item for a full refund.

First, enter a negative sale. When entering the sale, choose the same stock item, and enter -1 for the quantity (making sure that the price is the same price that it was originally sold at).

In the Payment Details section, choose Account(as you would have done for the original account sale).

When the sale has been recorded, there’s one last step: pay these two sales against each other so they disappear from the Debtor Payments window.

Press Shift+F6 or choose Debtor Payments from the Transaction menu. Enter your staff number and the customer’s number. You’ll see both transactions listed: one for $129 and one for $-129.

Now just pay $129 on the first line and $-129 on the second line (as shown above). Commit the transaction without selecting a payment method.

This will clear both of the transactions from Debtor Payments, without you needing to receive any payment.

Backpacker tax and AccountEdge: February 2017

From 1 January 2017, tax rates changed for working holiday makers who are in Australia on a 417 or 462 visa. This new tax rate is commonly known as the ‘backpacker tax’. To use this new tax rate, you needed to register with the ATO by January 31.

If you didn’t register but need to pay working holiday makers, you’ll need to assign them the applicable Foreign Resident tax table. If you’re not sure which tax table to use, check with the ATO.

We’ll be releasing an update later this year to cater for the new tax rate. Until then you can pay working holiday makers using the Withholding Variation tax table set to the applicable rate.