Recall & Safety Information

2010 - 2012 Bad Boy and Bad Girl Bicycles Safety Recall Notice

Subject to Recall:

NOT Subject to Recall, Bicycle OK to Ride:

Production Date Code

Production Year

RA

2012/December

T

2013

S

2014

N

2015

L

2016

Importer:

Cycling Sports Group, Inc. of Wilton, Connecticut.

Product:

2010-2012 Bad Boy and Bad Girl bicycles subject to recall can be identified by looking at the date code on the bottom of the fork leg. Look for the first character of the code as compare with tables below to find out if the bicycle is subject to this recall.

Hazard:

This recall is a result of some reports of affected bicycles developing fatigue cracks where the axle meets the fork leg. Fatigue cracks grow with use and can result in a broken axle. There is a risk that the axle may separate from the fork leg, with risk of an accident or injury.

Please do not ride your bicycle until the fork is inspected or replaced. Bicycles subject to recall can be confirmed by looking at the date code on the bottom of the fork leg. See above.

2016 Slate Safety Notice

Product:

All 2016 Cannondale Slate Bicycles

Issue:

All 2016 Slate models are sold with inner tube tires. When modification is attempted to run tubeless, (i.e. removal of the inner tube) the tire bead may not seat properly in the rim and the tire could come off the rim. Cannondale has received reports of this occurring in the field, posing a safety risk.

Hazard:

If the inner tube is removed from the rim, the tire bead may not seat properly in the rim and the tire could come off the rim, which could lead to an accident and risk of injury.

Remedy:

Slate is safe when ridden in the original condition with an inner tube. Any riders who have modified their Slates to run tubeless should:

IMMEDIATELY STOP RIDING, and have inner tubes returned /installed in both wheels before riding again.

Contact an Authorized Cannondale Dealer to receive a no-cost replacement wheel set. Use the contact for your region below. Your Dealer will contact you when the replacement wheel sets are available.

FAQs:

Is it okay to ride my Slate in its original configuration (with an inner tube)?

Yes! This issue only affects those riders who wish to modify their Slates to run tubeless. However, while it is not unsafe to run these bikes with tubes, we would like everyone to receive a new wheelset.

I ride my Slate tubeless, what should I do?

Stop riding, convert your Slate back to using inner tubes, and visit your Cannondale dealer to receive a free set of replacement wheels with upgraded rims that will ensure maximum performance and safety when riding tubeless.

Translated Notices:

Women’s Mavaro E-Bike Safety Notice

A limited number of the approximately 4,800 Women’s Mavaro E-bike frames sold in Europe from November 2013 to present have developed fatigue cracks. Consumers must bring their e-bike to an authorized Cannondale dealer for replacement or upgrade.

Cannondale is committed to upholding the highest standards of safety and long-term performance. We identified a potential quality and safety issue with certain Women’s Mavaro frames and informed the appropriate regulatory authorities. No incidents of injuries have been reported, but given the important safety concerns, we believe it is important to act quickly and proactively, to ensure consumers are adequately advised of this issue and all consumers receive a free upgrade to their frame which significantly increases the frame’s strength and lifetime.

If the frame shows a fatigue crack, the consumer should stop riding the bicycle and bring it in to their authorized Cannondale dealer for resolution. If a fatigue crack develops and is not addressed, continued use could lead to a frame failure, with risk of serious accident or injury.

For frames that do not show a fatigue crack, Cannondale has validated an upgrade to reinforce all Women’s Mavaro E-bikes which significantly increases the frame’s strength and lifetime. The upgrade consists of a reinforcement wedge placed in between the top tube and the down tube.
We urge all Cannondale Women's Mavaro e-bike owners to bring their bike into their nearest authorized Cannondale dealer as soon as possible to perform this upgrade.

How Do I know if my model is affected?

All Women’s Mavaro E-bikes sold from November 2013 to present are part of this notice. This model was exclusively sold in Europe, and has a step-through design and an “S-shaped” type top tube as indicated in the photo below.

The Mavaro Men and the Mavaro City are NOT affected.

Affected bikes:

Model List

Model Description

CF2390

MAVARO WOMEN EU HS 10 speed

CF2392

MAVARO Women D HS 10 speed

CF2393__04

MAVARO WOMEN EU Rigid 10 speed

CF2393__03

Mavaro Active 3 Women

CF2506

MAVARO WOMEN PERFORMANCE EU HS 10 speed

CF2390

Mavaro Active 1 Women

C64126F

Mavaro Performance 2 Women

C64246F

Mavaro Performance 3 Women

HOW SHOULD I INSPECT MY BICYCLE FOR CRACKS? WHAT DOES A CRACK LOOK LIKE?

If you have an affected bicycle, carefully clean the top tube and the down tube areas indicated in the photos. Under strong lighting, look for cracks as shown in the examples. If a crack is found, stop riding the bicycle immediately and contact your authorized Cannondale dealer. Even if you do not see any fatigue cracks, you should still bring your e-bike to an authorized Cannondale dealer for a free upgrade which significantly increases the frame’s strength and lifetime. To find Cannondale a dealer, please visit: Click here

Even with a reinforcement wedge installed, the affected models, like any bike, must be routinely inspected.

A limited number of frames may still develop fatigue cracks in the connection point between the down tube and the motor node, and this area must be routinely inspected. Inspection of the top tube area is also advised.

If cracks are ever found, stop riding the bicycle immediately and contact your authorized Cannondale dealer. Continuing to ride when a crack is present could lead to a frame failure while riding.

WHERE CAN I FIND THE SERIAL NUMBER OF MY BIKE?

The serial number is available underneath the down tube of the bike. There are two letters followed by 5 digits.

WHAT SHOULD I DO IF MY BIKE IS ON THE LIST?

Inspect your bicycle for fatigue cracks, following the directions above.

WHAT IS THE DANGER?

Continuing to ride when a crack is present could lead to a frame failure while riding.

IF MY FRAME DOES NOT HAVE FATIGUE CRACKS, CAN I STILL RIDE IT?

If you do not see any fatigue cracks, you should still bring your e-bike to an authorized Cannondale dealer for a free upgrade which significantly increases the frame’s strength and lifetime. Please see the directions above - continued inspection is advised. If cracks are ever found, stop riding the bicycle immediately and contact your authorized Cannondale dealer. Continuing to ride when a crack is present could lead to a frame failure while riding.

At Cannondale, the quality and safety of our products are of paramount importance. We build world-class bicycles, components and parts for riders who demand the highest levels of performance.

During the course of regular testing, we identified a potential safety issue with the OPI stem/steering tube assemblies used in certain Mountain Bikes. We informed appropriate regulatory authorities and, while there have been no reported accidents or injuries as a result of this, we decided it would be in the best interest of our consumers to conduct a voluntary recall of the part.

From model year 2011 through model year 2015 Cannondale used OPI stems on certain Mountain Bikes. Some OPI stems were also sold as aftermarket stems. Testing has shown that the nature of the connection between the base of the OPI stem and the top of the steering tube results in a reduced fatigue life. This could lead to fork failure, with risk of a serious accident or injury. To address this risk, all OPI equipped forks must be fitted with a special wedge kit that locks and reinforces the threaded connection between the OPI stem and the steering tube. This remedy restores appropriate fatigue life.

You can identify that you have an OPI stem that is being recalled if the words "OPI" are printed on the top of your stem. You should stop riding your bike immediately and bring it to your nearest authorized Cannondale Dealer to have the part replaced at no charge. Call ahead to make your appointment and you should be in and out quickly. It should take less then 30 minutes to install the new part. We know that it might be a hassle to have to take your bike off the trails to do this, but your safety is important to us.

If you have any questions, please contact our customer service department.

Recalled Product:

This recall affects Cannondale mountain bikes produced between 2011-2015 with a Lefty front fork assembled with a component known as an "OPI Stem" and an "OPI Steerer." The OPI Steerer is being recalled. It is located inside the headtube and is not visible. The Lefty fork and the OPI Stem ARE NOT being recalled.

- OPI Stems are marked with the “OPI” logo in black with a white stripe above. OPI Stems look smooth and are rounded at the bike head tube.

- OPI Stems have no stem bolts, only 4 handlebar bolts.

Use the illustration above to identify a bike subject to recall.

Manufacturer / Importer:

Cycling Sports Group Inc., of Wilton, Connecticut.

Hazard:

OPI steerers affected by this recall have reduced fatigue life which could lead to breakage of the fork clamps or bolts over time. If that happened, a rider could lose control leading to an accident.

Remedy:

Consumers with a bicycle equipped with an OPI stem should immediately stop using the bicycle and contact the nearest Authorized Cannondale Bicycle Dealer. Cannondale Dealers will inspect the bicycle OPI stem and fork for any damage that may have occurred and fit the OPI stem steerer system with a reinforcement part and install new Lefty clamp bolts.

This recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission.

Cannondale reserves the right to make changes to information contained on this site at any time without notice, including with respect to prices, specifications, equipment, models, colors, and materials.

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