Apple Authorised Service Provider

We are trusted by world-renowned Apple as experts in their products, officially approved as one of their Authorised Service Providers.

Twilight Zone Engineering has partnered with Apple to offer high-quality local support for all their products.

We are one of only a select number of organisations officially authorised as an Apple Service Provider. The computing giant has given us the Apple seal of approval, recognising us as experts in their technology.

This means you get the same excellent service as the main Apple Stores, but often much quicker. Instead of booking an appointment in advance and waiting in a queue, you can just drop in and get advice on the spot.

We’ve carried out hundreds of thousands of Apple repairs in the last 20 years, so we know their machines inside out. We’ll explain exactly what needs to be done in straightforward terms, and promise not to baffle you with technical jargon.

Just call into our Watford showroom where you can also see the entire range of Apple products and accessories, along with items from selected third-party companies. Our Authorised Service Provider showroom has convenient on-site parking, and we’ll even carry your computer in from your car if it’s too heavy to manage.

Benefits of coming to us

Apple-certified technicians

No booking necessary

Quick, efficient repairs

Straightforward and friendly customer service

Genuine parts direct from Apple

Repairs that don’t void your Apple warranty

“Overall a great customer experience, informed along the way and a pleasure to do business in a calm quiet environment away from the frenetic Apple stores.” Graham Bright, Twilight Zone customer