About Us

Protecting homes and budgets for over 40 years.

History

Old Republic Home Protection was founded in California in 1974 and became a subsidiary of Old Republic International in 1982. We expanded beyond California in 1995, and we now serve real estate professionals and homeowners in numerous states across the country. We carry an A+ Better Business Bureau rating, and have for over 20 years. We proudly operate under the BBB’s high service standards.

Mission

To offer a well-balanced mix of home warranty coverage, price, and service with genuine care.

Vision

We provide the industry’s premier customer service experience, making a positive difference in the lives of others.

Be passionate and determined about the success of the organization—our Vision, Mission, Culture, and Values

Act like owners through accountability and responsibility in our roles

Be stewards of the Company’s resources

And do what we do, well!

Culture

Our people make the difference! Each employee is a valued member of the Old Republic family, and our success depends on effective collaboration and honest communication. We pride ourselves on our ability to know the goal, own our role, keep it simple, and do the right thing!

“To create our individual and Company success, we must each be diligent in improving our competence; building our confidence; and owning our roles. When these qualities are brought to life in unison with our Vision, Mission, Culture, and Values we will serve each other, our customers, and our organization in excellence and create the opportunity, in every interaction, to make a positive difference in the lives of others.” – Gwen Gallagher, President

Service Ethics

We Care – we handle claims on a case-by-case basis: fast, friendly, efficiently.

We Listen – we understand there is a human side to home warranties.

We’re Dependable – we want to give solutions, not excuses.

We’re Helpful and Sincere – we take pride in the service we offer.

We Know – there is a difference between company policy and customer service.

We Set the Premier Example – by offering comprehensive coverage and quality service at reasonable rates.