Affected products

Subaru SGX Series portable generators

Product description

The recalled portable gasoline generators are Subaru brand models SGX3500, SGX5000 and SGX7500. The generators have yellow fuel tanks and black frames with collapsible handles. The word "Subaru" is on the fuel tank and is on the control panel under the Subaru logo.

The product number, or Spec, and serial number are found on the end of the fuel tank above the wheels. Please note that the product number is the first 11 characters only. The product bears the Canadian Standards Association listing number CSA No. 171370.

Generators with the following product numbers and serial numbers are being recalled:

Generators affected by this recall

Model Number

Product Number/Spec

Description

Serial Number

SGX3500

RGR35023020

3500-watt generator

1000243 to 1000481

1000723 to 1000962

1000988 to 1001745

SGX5000

RGR50023020

5000-watt generator

1000665 to 1000875

1001089 to 1001300

1001326 to 1002049

1002506 to 1002929

SGX7500

RGR75023020

7500-watt generator

1000229 to 1000427

1000629 to 1000828

1000889 to 1001937

1001950 to 1002150

1002823 to 1003216

Hazard identified

The fuel tank can leak, posing a fire or burn hazard.

Robin America has received four reports of fuel leakage in the United States. No injury or property damage has been reported.

Neither Health Canada nor the company has received any reports of incidents or injuries related to the use of these generators in Canada.

Number sold

Approximately 490 units of the recalled generators were sold in Canada and approximately 4,100 were sold in the United States.

Time period sold

The recalled generators were sold from September 2011 through May 2013 in Canada, and from September 2011 to January 2013 in the United States.

Place of origin

Manufactured in China.

Companies

Manufacturer

Robin America Inc.
Lake Zurich
Illinois
UNITED STATES

Distributor

Marindustrial Inc.
Oakville
Ontario
CANADA

Distributor

Marindustrial Enr.
Montreal
Quebec
CANADA

Distributor

Marindustrial Inc.
Moncton
New Brunswick
CANADA

Distributor

Renown Industries Ltd.
Edmonton
Alberta
CANADA

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should stop using the subject generators immediately and contact Robin America to schedule a free repair.

For more information, consumers may contact Robin America Inc. by telephone toll-free at 1-866-664-1363 from 8:00 a.m. to 5:00 p.m. EST Monday through Friday, or visit the firm's website and click on Recall at the bottom of the page.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.