How do I speak to a human?

We love talking to our customers and your feedback has helped build the largest US retail bitcoin exchange. However, to best serve our users, we have found that a well-curated help desk is the most effective way to resolve the majority of purchase or account issues.

We recommend that you first search our help desk using the search bar above to see if your question has already been asked. If you do not find a suitable response, there will be an option to submit an email ticket (fastest response), chat with support online (fast response), or call support (slowest response).

Thank you for trusting LibertyX and making us your bitcoin provider of choice!