Support: WinTV-HVR-2250 and WinTV-HVR-2255

Complete WinTV-HVR-2250 software installer

Note: the operation of WinTV-HVR-2250 requires two pieces: a WinTV-HVR-2250 Windows driver and a TV application (either Windows Media Center or the Hauppauge WinTV v7 application). The WinTV application can only be installed if you have a WinTV CD-ROM (see below for more information). We recommend you update both the driver and the application at the same time.

Note: If you have run HCWCLEAR, you must reboot your PC and leave the WinTV-HVR-2250 installed. After a reboot you will see the Found New Hardware Wizard installation message, hit Cancel. then continue below.

WinTV v7 application and TV tuner driver download package

Note: A valid WinTV application CD-ROM (WinTV v6 or WinTV v7) will be needed to install this WinTV v7 version

Any WinTV 7 application CD can be used during the install. If you do not have your original WinTV CD-ROM but would like to update to WinTV v7 or WinTV v8, you can purchase a new CD on the Hauppauge webstore for $9.95

To install the WinTV v7 application update

Download the WinTV v7 installation package to your PC. After downloading this file, the file is normally saved in the Download directory on your PC

Download:

This download is a complete installation package, including drivers for supported WinTV products plus the WinTV v7 application and utilities.

Installation notes:

A valid WinTV application CD-ROM will be needed to install this WinTV v7 version. Any WinTV v6 or WinTV 7 application CD can be used during the install. If you do not have your original WinTV CD-ROM but would like to update to WinTV v7, you can purchase a new CD on the Hauppauge webstore for $9.95

If you have a WinTV v7.2 CD-ROM with Extend, then the latest version of WinTV Extend will also be installed.

To install WinTV v7 on a PC or laptop without a CD-ROM drive

If your PC or laptop does not have a CD-ROM drive, do the following:

at the conclusion of the installation a dialog box will pop up saying "Activation required"

Click Enter Product Code

You will find the Product code on your WinTV v7 Installation CD

Enter the Product code including dashes and dots

Release notes for WinTV v7 version 3.9G:

Update to the WinTV-HVR-955Q driver to fix problems seen when switching channels quickly

Fixed an error "You do not have access to make the required system configuration modifications..."

Increased Pause Buffer bar size

Fixed TitanTV tvpi file association bug

New WinTV-NOVA-HD-USB 2 driver to fix issues in Turkey and other countries with low symbol rates

New WinTV-HVR-1975 driver to fix issues with 6875 Symbol rate

Fixed no Extend tab showing on upgrade installation

WinTV-HVR-22xx Windows driver

For all model WinTV-HVR-2255, WinTV-HVR-2250 and WinTV-HVR-2200 TV tuners

Use this utility to enable or disable the built-in IR receiver/blaster hardware on the WinTV-HVR-1850 and WinTV-HVR-2250 for use with Windows Media Center. You would disable the built-in IR receiver/blaster if you are using an external USB attached Windows Media Center remote control.

To use this tool:

Download, unzip and install the Hcwcirconfig tool

After installing the Hcwcirconfig tool, run the program. The tool will be located in Start / All Programs / Hauppauge WinTV / HCWCIRConfig Tool

WinTV Radio application for use with WinTV version 6

Notes:

this application runs with WinTV version 6 on WinTV boards equipped with FM radio

WinTV v7 has a built-in FM radio application

To install, download to a temporary directory and run RADIO32.EXE
New features include 30 presets and local/distance reception. Also, name radio stations by creating a preset and then clicking on the freq display and typing in the string you want.
Click here to see instructions on using the new WinTV Radio32 application.

IR Remote/Blaster Hardware Installation Guide

Use this utility to enable or disable the built-in IR receiver/blaster hardware on the WinTV-HVR-1850 and WinTV-HVR-2250 for use with Windows Media Center. You would disable the built-in IR receiver/blaster if you are using an external USB attached Windows Media Center remote control.

To use this tool:

Download, unzip and install the Hcwcirconfig tool

After installing the Hcwcirconfig tool, run the program. The tool will be located in Start / All Programs / Hauppauge WinTV / HCWCIRConfig Tool

Can I use the WinTV-HVR-2250 with Media Center?

Yes, the WinTV-HVR-2250 can be used with Windows Media Center. Simply download and install the latest drivers from the Hauppauge website.

NOTE: You must set up an analog TV tuner in Media Center first before you can proceed to set up a digital tuner.

What type of channels will I receive with the WinTV-HVR-2250?

NTSC Analog CableTV or over-the-air analog TV: You can use your cable TV from the wall to connect to the WinTV-HVR-1600 and receive all of your basic Cable TV channels. You can also use a roof top antenna to receive "over-the-air" TV.

Note: After June 2009, most areas in the United States no longer broadcast over-the-air analog signals.

ATSC over-the-air digital TV: Supports all ATSC formats, up to the high definition 1080i format! Note: For ATSC digital TV, a rooftop/out door antenna is recommended for optimal results/signal strength.

Can I get HD with the WinTV-HVR-2250 through my Cable or Satellite box?

No. The WinTV-HVR-2250 has a clear QAM and ATSC over-the-air digital TV tuner built-in and supports all ATSC formats, up to the high definition 1080i format . The WinTV-HVR-2250 will support ATSC broadcasts that are currently being transmitted over-the-air. It will not be able to decode HD broadcasts that come through your cable or satellite box.

If you have an HD cable TV or satellite box and want to record HD TV, you can use Hauppauge's HD PVR.

The WinTV-HVR-2250 also will support clear QAM cable TV channels through your direct cable TV line if available from your cable TV provider.

Note: for clear QAM digital TV channels, you will need to be using the WinTV v7 application, or Windows Media Center with TV Pack 2008 or Windows 7.

What type of recordings can I make with the WinTV-HVR-2250?

Using the WinTV 7 application the WinTV-HVR-2250, will record in a transport stream (TS)
For ATSC and Clear QAM digital TV recordings, the recording format and bit rate is exactly the same as the broadcast format (i.e. ATSC 1080i is recorded at 1080i).
For NTSC analog cable TV recordings, our HardPVR is used to create Transport Stream files (TS)

Note: TS files can be converted to MPEG files using options in the WinTV 7 configuration menu.

Note: The WinTV 6 application recording are in MPEG format for both digital and analog.

Note: Not all recordings made with ATSC/QAM signals are DVD compliant.

Can I record one show while watching another with the WinTV-HVR-2250?

Yes. The WinTV-HVR-2250 has dual NTSC and ATSC/QAM tuners you may record one while viewing the other, or even record both simultaneously. While recording a digital TV channel, you can be watching an analog TV channel or visa versa.

You can also use Windows Media Center to record one program and watch (or record) another program.

Black video window or choppy video when watching a digital TV channel

If you are watching a digital TV channel and you see choppy video, no audio or a black screen, then it is possible your PC is not fast enough to decode and play the digital TV channel you are watching. Please verify that your system meets the minimum requirements for using the HVR-1950

Digital TV, especially ATSC high definition digital TV, is very CPU intensive. Many graphics cards have special built-in hardware to speed up decoding of high definition TV channels.

On graphics cards without special video decoding features, you can often improve the playback performance by using the Video Renderer settings located in the settings menu of WinTV 7. To open the setting menu click on the “gear” button located in the lower left of the WinTV 7 screen.

The default mode is EVR. The other modes are VMR9, VMR7 and Overlay. Each mode uses a different process to render video. Try each mode and use the one which gives you the best results. To use hardware acceleration put a check in the box “use hardware acceleration when possible. This will allow your graphics system to use hardware acceleration for video decode. Note: graphics hardware acceleration does not work on all systems. After making a change in video rendering settings Wintv must be restarted to take effect.

If you are using WinTV 6 then the render options are part of a separate program called Primary. Changes in the Primary applet must be made with the WinTV application closed. Open the Primary program by going to Start – All Programs – Hauppauge WinTV – Primary. After making changes close the Primary applet and open the WinTV application.

Windows cannot verify the digital signature for the drivers required for this device error code 52?

This appears to be a bug in windows 64 bit OS. Our drivers are signed.

"Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"

The following is probably the easiest fix to Error Code 52 on Windows 7 or Windows 8 64bit.

In device manager right click the Hauppauge product under Sound Video and Game Controllers with the exclamation mark and select Uninstall.

On the Confirm window please check the box for "Delete the driver software for this device" and click OK.

Once the drivers are gone on the top of Device Manager click on "Scan for Hardware Changes".

Windows should now look online automatically for drivers.

Take a look after a few minutes if the drivers are installed automatically properly under Sound Video and Game Controllers.

I receive a "Low bit rate" error message when using Windows Media Center in Windows 7.

What file size will the recorded videos be?

Digital Broadcasts (ATSC or QAM)

The file size of a digital signal capture depends on the bitrate of the digital signal. The bitrate is set by the broadcaster and cannot be user configured. Bitrates for digital signals can range anywhere from about 1.2 Mbits/sec up to 19.3 Mbits/sec. Most of the time these bitrates are variable and not constant. Capture sizes for ATSC & QAM recordings are approximately 1.7 Gigabytes per hour up to 8.3 Gigabytes per hour.

Analog Broadcast.

The WinTV application has to convert analog signals to digital in order to record. There are four recording profiles. The following list shows recording file sizes for burning to 4.3Gb DVD: