WalkMe’s Digital Adoption Platform

WalkMe adapts software to meet the needs of your employees and customers. WalkMe’s patented technology places an invisible overlay on top of all applications, allowing businesses to gain insights into user behavior and create in-application experiences that empower users to be more productive and efficient.

WalkMe’s technology drives users to adopt digital systems

Guide Users Through Any Complicated Process

WalkMe simplifies any online process by providing step-by-step in-application guidance using Walk-Thrus. Users can immediately adopt complex processes without any training by just following a series of interactive tip balloons.

Guide users through any process just like a GPS

Validate text entry to reduce errors and improve efficiency

Cover processes that include logic, branching or even move between applications

Eliminate training when updating processes and releasing new features

Proactively Engage the right user at the right time

WalkMe uses AI and contextual awareness to engage with users at just the right time and place. Instead of a user searching for help, WalkMe proactively displays content to users based on their location, time, system, predicted behavior and even based on their interaction with software.

Automatically engage with users when they need help

Provide contextual buttons and tooltips for immediate access to support

Notify employees of important news in your application or have messages appear on their computer desktop

Insights Not Just Analytics

With WalkMe Insights, enterprises can understand how to drive transformational change. Find out where users struggle, what features are underutilized and where inefficiencies exist.

Track all user behavior with the flick of a switch

Monitor adoption of key processes and features over time

Use AI to discover behaviors that lead to user error and wasted time

Find out why users drop off during important processes

Go beyond dashboards and watch real user session videos

Data and event-based integrations for business applications

Automate the Employee Experience

Simplify the user experience and boost productivity by eliminating empty clicks and automating tedious and complex tasks. WalkMe Automation operates on top of any enterprise solution for both the front-end employee, as well as the back-office. WalkMe Automation reduced user frustration and results in immediate productivity gains across the organizations.

WalkMe Automation can be built by any business user. Use WalkMe insights to discover inefficiencies, then simply click record and capture processes from end-to-end and in minutes there is an automated process.

Be everywhere your employees work

Be everywhere your employees work

Enterprises heavily invest in software to help employees get work done, so they need a platform that’s everywhere their employees work. WalkMe’s DAP platform allows businesses to drive adoption across all applications from web and desktop to mobile apps.

Modern SaaS/Browser based software

Internal and external iOS and Android apps

Mobile web applications

Desktop PC applications

Powered by Artificial Intelligence

Powered by Artificial Intelligence

WalkMe uses the most advanced AI technologies to enhance all aspects of its platform, from offering business insights that improve productivity to predicting the future behavior of users during live sessions.