Unable to hear my voice through camera speaker when talking through my phone

March 17, 2017 00:23

Two-way audio allows you to either listen or talk to those near the camera. If you cannot hear sound from your camera's speaker,

Make sure the microphone button is turned on.

Make sure the iSmartAlarm app has access to your phone's microphone. On iOS, go to Settings > iSmartAlarm, and make sure the Microphone toggle is turned on.

Make sure the issue is not due to a defective speaker. During setup, if you do not hear the chime when the Setup button is pressed, there may be a hardware-related issue with your camera. In this case, please contact our in-house support team.