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Well located hotel near many important business proximity. Lobby is small but above average - actually attractive. Rooms are just good size with all essentials including work-table/chair with electrical connections. Additional electrical outlets at bedside. The bed was quite comfortable, and the temperature control was...More

Review collected in partnership with Hampton

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Arrived late at night for a 3 day stay. Good check-in. Room a good size ( king bed with sofa), clean and nicely appointed. Bed too hard for me as I suffer with a bad back. AIr con in room extremely noisy. Nice swimming pool...More

Thank Godberfletch

Response from MichelleMcclintockGM, General Manager at Hampton Inn Ann Arbor-SouthResponded 29 September 2017

Thank you for your thorough review - as with only communication can we continue to improve. I am glad to hear that the front office fixed the issue quickly and followed up with housekeeping department to ensure your room was cleaned ASAP and that due...More

The staff here was very friendly and outstanding! I was celebrating a friends birthday so I called ahead to see if they do anything special for it. However they said they typically do not but when I arrived the team member went out of her...More

Review collected in partnership with Hampton

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Hello,
Thank you for writing this review. We certainly appreciate your kind comments. The staff loves to display our hotel "hamptonality" by providing unexpected delights and they all genuinely do really care about our guests stay, so I am so happy that you experience this...More

Hotel is outdated; the hot tub is permanently closed, and the complimentary breakfast was just not what it used to be. I’ve stayed at this hotel a few years back and it seemed like it didn’t compare to what it used to beMore

Review collected in partnership with Hampton

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Hello,
Thank you for taking the time out to comment about your stay at the hotel. The hotel is finishing up with renovations, and removing the spa and enlarging our fitness room was determined to be the right choice for many travelers. Our new large...More

We were happy with our stay, bathroom had self for small bag, hot water was there right away, elevators were quick parking was very close ..
Breakfast items could have been servered all at the same time, coffee was cold however the breakfast attendant was...More

Review collected in partnership with Hampton

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank rickmO6099WW

Response from MichelleMcclintockGM, General Manager at Hampton Inn Ann Arbor-SouthResponded 26 December 2017

Hello and thank you for taking your time to do a review about your stay at our hotel. Glad to hear that you were happy with your stay, but sad to hear that the coffee was cold. We have timers on the coffee to prevent...More

Hello,
Ann Arbor runs shuttles for special events - Grad day and football weekends, but as far as normal shuttle service - we do not offer that. We have a hotel van that is utilized for only U of M pre planned group... More

Hello,
Ann Arbor runs shuttles for special events - Grad day and football weekends, but as far as normal shuttle service - we do not offer that. We have a hotel van that is utilized for only U of M pre planned group events. Most of our guests grab an Uber or a taxi as the campus is right down the street. Please let me know if you have any other questions. Thank you!