On a scale from 0-10, how likely are you to recommendMississippi Reproductive Medicineto a friend?

Strongly recommend: 68%Neutral: 9%Don't recommend: 23%8.7

12 assessments

68% Strongly recommend (9-10)

9% Neutral (7-8)

23% Don't recommend (0-6)

Operations

Poorly operated

Operated well

9.7

Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling

Difficult scheduling

Easy scheduling

9.6

Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department

Incompetent billing dept.

Competent billing dept.

8.3

Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team

Poor nursing team

Excellent nursing team

9.8

Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail

Low attention to detail

High attention to detail

8.8

Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Dr. Hines and his entire staff [at MS Reproductive Medicine] have consistently gone above and beyond for my husband and I. They are very compassionate towards our desire to start a family, in spite of all of the negative tests. They have been super supportive and patient with us throughout this process and I can’t imagine going to another clinic. They are always accessible to our needs.

+ Read more

Age

31 - 32

Treated

2018 - 2019

Success with this Doc

?

Race

Other

Income

$50K - $99K

Occupation

Accountant

Order & Number of Docs Seen

1 Doc Seen

Treatment

1 IUI

Diagnosis

Endometriosis, Male Factor, PCOS

10

Describe your experience with Mississippi Reproductive Medicine.

The entire office staff is super helpful and compassionate. The clinic is clean and modern and everyone is very professional! I would definitely recommend the clinic to my friends. In fact, I have recommended them several times. I never have to worry about anything. They literally take care of everything from the time I arrive until I leave.

During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?

Dr. Hines and his entire staff have consistently gone above and beyond for my husband and I. They are very compassionate towards our desire to start a family, in spite of all of the negative tests. They have been super supportive and patient with us throughout this process and I can’t imagine going to another clinic. They are always accessible to our needs.

She has been amazing and very comforting throughout our journey. She’s always available to answer any questions or concerns we have.

How was your experience with Randall Hines at Mississippi Reproductive Medicine?

Dr. Hines is very knowledgeable and has always made my husband and I feel comfortable in what had potential to be a very awkward situation. He quickly put us at ease and has been very patient with us as we are walking through infertility. He’s been very compassionate and I’m grateful that he is my doctor.

What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?

Be completely up front and open about yourself and what’s going on. Ask questions!! There are never too many and he is always willing to sit with you to talk everything out for as long as it takes.

Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.

I have been taking Letrozole for over a year with timed intercouse and ovulation testing kits. I took Clomid for one cycle and my body didn’t ovulate and it made me super sick, so we went back to Letrozole. Also, he performed a laparoscopic hysteroscopy and discovered I had stage 2 endometriosis and a few cysts that were removed. I responded very well to surgery and was back to normal within a few days. He was wonderful. I had minimal pain. We waited one whole cycle after surgery before trying again with an IUI, which turned out to be unsuccessful. Now, my husband is seeing a urologist to make sure all is clear with him.

My insurance covers the ultrasounds that I have had, which leaves my IUI at a cost of $350-$485. I pay $45 per visit for exam. I’ve also paid random amounts for bloodwork.

10

Doctor

Randall Hines

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Mississippi Reproductive Medicine

Flowood

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Verified

This patient has provided documentation of treatment at this clinic.

10

Age

27 - 28

Treated

2017 - 2018

Success with this Doc

No

Treatment

2 IUI, 1 IVF

Diagnosis

Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality

10

MRM uses an online patient portal for communication. At first it seemed like a slower process, but the longer I've been a patient, the more I appreciate the digital record of my treatments. I have talked to Dr. Hines on the phone several times, though, after various treatments and appointments. I really can't think of a weakness! The clinic does get busy, so sometimes they run behind schedule. They do their best to accommodate everyone, though.

+ Read more

Age

27 - 28

Treated

2017 - 2018

Success with this Doc

No

Race

European

Income

$100K - $199K

Occupation

Teacher

Order & Number of Docs Seen

1 Doc Seen

Treatment

2 IUI, 1 IVF

Diagnosis

Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality

10

Describe your experience with Mississippi Reproductive Medicine.

MRM uses an online patient portal for communication. At first it seemed like a slower process, but the longer I've been a patient, the more I appreciate the digital record of my treatments. I have talked to Dr. Hines on the phone several times, though, after various treatments and appointments.
I really can't think of a weakness! The clinic does get busy, so sometimes they run behind schedule. They do their best to accommodate everyone, though.

During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?

At first I felt more like a number, but I think that is because we did not have very many appointments at the beginning. As time progressed and my treatment became more involved, Dr. Hines knew my case well and would connect to my previous visits.

Melissa at MRM is great to work with -- very down to earth, reasonable, and patient. She enjoys getting to know her patients.

What specific things went wrong at Mississippi Reproductive Medicine?

Provided conflicting information

How was your experience with Randall Hines at Mississippi Reproductive Medicine?

Dr. Hines is a very thorough doctor. He is well-versed in the latest medical research, and he references that research when we ask questions. I like knowing that his medical practice is based on research--facts and numbers. He has provided sound knowledge about my endometriosis diagnosis, and he has been extremely patient with my husband and me as we began IVF. No matter how busy the clinic is, he always takes time to visit with us and answer any questions we may have. He never acts like he is in a hurry to get to the next patient. He has spent ample time with us on the weekends for my egg retrieval and follow-up appointments.
Dr. Hines is a very matter-of-fact person. I respond well to that type of personality because infertility can be so emotional, and I don't need someone too sentimental to give me any false hope. There are times for sentiment, though, and I think Dr. Hines has done a great job of staffing his clinic with people who can be sentimental for him.

What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?

Take charge of your fertility/infertility. Ask questions and do (reputable) research. Dr. Hines is always open to questions, but you need to know what you want to ask!

Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.

Approximately $10,000 in clinic costs excluding PGS, SHG, trial transfer, and FET. Can receive a 10% discount on clinic costs if paid up front. Otherwise, $3,000 is due at beginning of monitoring, and the rest is due 90 days after egg retrieval.
Medications cost approximately $5,000.
PGS costs approximately $2,200.
FET costs approximately $1,800.

Ask this reviewer a question about their experience with Randall Hines at Mississippi Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

9

Age

30 - 31

Treated

2017 - 2018

Success with this Doc

?

Treatment

2 IUI

Diagnosis

—

9

Very nice clinic.. and I actually like going there. The doctor and nursing staff is very friendly. The billing department [Mississippi Reproductive Medicine] is a little inconsistent. If you have questions, ask Joy. She dug in and found out my insurance would cover the ultrasounds, but the girl at the front desk wasn’t filing them. The initial appointment took 1 month but after that they are very flexible with appointments....
Ultrasound and hcg shot $448

+ Read more

Age

30 - 31

Treated

2017 - 2018

Success with this Doc

?

Race

European

Income

$50K - $99K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

2 IUI

Diagnosis

—

9

Describe your experience with Mississippi Reproductive Medicine.

Very nice clinic.. and I actually like going there. The doctor and nursing staff is very friendly. The billing department is a little inconsistent. If you have questions, ask Joy. She dug in and found out my insurance would cover the ultrasounds, but the girl at the front desk wasn’t filing them. The initial appointment took 1 month but after that they are very flexible with appointments.

During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?

Dr. Hines spends a lot of time with me at each visit. He isn’t rushing in and out of the room. He answers all our questions. He even stuck around to have a full conversation about my story of moving, school, work and shared about his daughter. That 20 minutes laying on the table after an IUI was actually pleasant. He also stops to chat and check in whenever he sees me in the clinic when I’m not necessarily there to see him (ie blood test)

We communicated via an online patient portal. She is very short and just lists the scheduling plan. Replies are within a few hours.

How was your experience with Randall Hines at Mississippi Reproductive Medicine?

Dr. Hines treats me like a real person and got to know my husband and me. He makes me feel comfortable. He doesn’t ever rush to end our appointments. We don’t leave until everything is answered.. and we’ve actually had some time to think of questions. He also didn’t push ivf like I’ve heard some doctors do. He is thorough in explaining every process and options. He is also very open with costs.

What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?

Ask him anything you want to know.

Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.

I was on letrozole for 5 days, then follicular ultrasound and HCG trigger shot. (4 times) the first time we had timed intercourse. The other three were IUIs. After the first round, before IUI, i did have a HSG. My cervix is difficult and Dr. Hines recognized this and made sure I had a full bladder for IUIs to make the catheter entry easier.
I had 1 IUI with the PA because Dr. Hines was stuck in surgery.

Ask this reviewer a question about their experience with Randall Hines at Mississippi Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

10

Age

33

Treated

2018

Success with this Doc

Yes

Treatment

1 IVF, Donor Eggs

Diagnosis

Diminished Ovarian Reserve, Male Factor

10

When you first walk into the waiting room [MS Repro Med], you will instantly feel calm. There is a sense of achievement in the atmosphere. You don’t worry about your situation or whether it’s going to work or not. It’s imposible to feel stressed when everyone you see is smiling and greeting you by name.... The staff is amazing! They will answer any questions you have, even when they have been on the phone with you for over 20 minutes explaining the same thing over and over. They are patient and understanding. I love the patient portal. I can send a quick email to any of the staff.

+ Read more

Age

33

Treated

2018

Success with this Doc

Yes

Race

—

Income

$50K - $99K

Occupation

Teacher

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

1 IVF, Donor Eggs

Diagnosis

Diminished Ovarian Reserve, Male Factor

10

Describe your experience with Mississippi Reproductive Medicine.

When you first walk into the waiting room, you will instantly feel calm. There is a sense of achievement in the atmosphere. You don’t worry about your situation or whether it’s going to work or not. It’s imposible to feel stressed when everyone you see is smiling and greeting you by name.

During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?

Dr. Hines and his staff see you as a person first and then a patient. On one of my appointments, I was meeting with Marty Gebhart, the nurse practitioner. I didn’t get the results that I had hoped for and became upset. Marty was very kind and understanding. When I walked out of the exam room, Dr. Hines was waiting for me in the hallway. He shook my hand and told me not to worry. Just knowing that he took the time to wait and speak to me when I know he had other patients to see, meant the world to me. Whenever I have an appointment, the staff treats me like I’m a part of the family. They have so many patients, but they never forget a face, a name, or a situation.

The staff is amazing! They will answer any questions you have, even when they have been on the phone with you for over 20 minutes explaining the same thing over and over. They are patient and understanding. I love the patient portal. I can send a quick email to any of the staff. They are pretty good about getting back to you by the end of the day.

How was your experience with Randall Hines at Mississippi Reproductive Medicine?

Dr. Hines is very knowledgeable and doesn’t try to hide anything from you. I went to him after a failed IVF cycle through a different clinic, and he was very honest with me about things (lab results, procedures, etc) that should have been explained to me by the prior clinic but had not. For example, I had a low AMH number that concerned Dr. Hines, but yet the prior clinic had only ever told me everything was good. Dr. Hines takes his assessment of you and provides you with options. You have a choice in how you proceed with treatment. He truly looks out for his patients.

What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?

Schedule your consultation, meet the staff, and then sign the dotted line. Don’t question whether you need a second opinion or not. You will be in the best of hands at MRM.

Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.

We’re currently beginning our cycle. Because of my low egg count, Dr. Hines suggested using Donor Eggs. My sister has graciously agreed to donate her eggs. She starts her shots to prepare for the egg retrieval in 10 days.

10

Doctor

Randall Hines

Communication

Trustworthiness

Compassion

Explained risks

10

Clinic

Mississippi Reproductive Medicine

Flowood

Nursing

Operations

Scheduling

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Randall Hines at Mississippi Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

8

Age

33 - 34

Treated

2016 - 2017

Success with this Doc

No

Treatment

6 IUI, 2 IVF

Diagnosis

Diminished Ovarian Reserve

8

Office [Mississippi Reproductive Medicine] is nice, quiet, and clean. Staff are friendly. There is never a long wait for visits or procedures. They utilize an online portal which makes it very easy to send a question and get a response. The nurses were always great. Called you by name every time you went to the clinic. Dr Hines is kind of quiet, but he is honest and sympathetic with his answers. His NP Marty is very knowledgeable, has a great personality, and a great bedside manner.

+ Read more

Age

33 - 34

Treated

2016 - 2017

Success with this Doc

No

Race

European

Income

$200K - $499K

Occupation

—

Order & Number of Docs Seen

1st of 2 Docs

Treatment

6 IUI, 2 IVF

Diagnosis

Diminished Ovarian Reserve

8

Describe your experience with Mississippi Reproductive Medicine.

Office is nice, quiet, and clean. Staff are friendly. There is never a long wait for visits or procedures. They utilize an online portal which makes it very easy to send a question and get a response. The nurses were always great. Called you by name every time you went to the clinic. Dr Hines is kind of quiet, but he is honest and sympathetic with his answers. His NP Marty is very knowledgeable, has a great personality, and a great bedside manner.

During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?

They were all very pleasant. Called you by name. The entire staff was friendly, helpful, and sympathetic.

Melissa was great. Always responded to questions through the portal, almost immediately.

How was your experience with Randall Hines at Mississippi Reproductive Medicine?

Dr Hines is very quiet and soft spoken. He has a gentle but honest approach when giving you expectations. He is not they type of doctor that is going to laugh, cut up, and joke around with you. He is very straight and to the point, but in a very polite way.

What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?

The portal to contact them is amazing. You can always get in touch with them and get a response through that system.

Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.

I have secondary infertility. I have one child and had just had a recent miscarriage. We thought just some oral medications would help me get pregnant again. We tried that with times intercourse, then moved on to 3 IUIs back to back without success. We then did some extra testing, laparoscopy and hysteroscopy. The AMH showed some diminished ovarian reserve. We were not ready for IVF so we tried one more IUI which didn’t work either.

Around 5000-6000 including 4 IUIs and the surgery (which insurance covered)

7

Doctor

Randall Hines

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

8

Clinic

Mississippi Reproductive Medicine

Flowood

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Randall Hines at Mississippi Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

10

Age

32 - 34

Treated

2015 - 2017

Success with this Doc

?

Treatment

11 Fertility Medications

Diagnosis

Male Factor, PCOS, Other

10

Initial consultation [at Mississippi Reproductive Medicine was] $200 follow up consultation $100 Ultrasounds $300 OAR ultrasound $300 cd21 bloodwork $50...I began with Letrozole, since it did not rely on the pituitary gland like Clomid and I have a history of prolactinoma. From letrozole we moved on to Clomid, then Clomid with dexamethasome, and then back to letrozole with dexamethasone. We did a few cycles of each medication, increasing the dosage each time.

+ Read more

Age

32 - 34

Treated

2015 - 2017

Success with this Doc

?

Race

European, Native American

Income

$50K - $99K

Occupation

Sales Representative

Order & Number of Docs Seen

1 Doc Seen

Treatment

11 Fertility Medications

Diagnosis

Male Factor, PCOS, Other

10

Describe your experience with Mississippi Reproductive Medicine.

I like that the clinic uses eIVF online portal. It also has an iphone app that I can communicate directly with anyone in the clinic at any time.

During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?

Dr. Hines was very kind. He took his time and explained everything I needed to know, from the basics of fertility to the most complex questions. He explained what to expect, why we were taking the routes we were, ect. He made clear what testing he would prefer be done but also was understanding to the financial aspects. I did not feel like a number. There were a lot of sensitive subjects discussed and he approached them with ease as to not scare but also to not offend me.

Melissa is a sweetheart! She answers all of my questions and is very understanding!

How was your experience with Randall Hines at Mississippi Reproductive Medicine?

Dr. Hines is very reserved but friendly. He is quiet. He speaks very matter of fact without being rude. The more you see him the personable he becomes. I really like Dr. Hines because he hasn't wasted my time. He's taken the time to answer my questions and explain things to me. He's heard me out when I have had concerns and validated them.

What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?

Don't be nervous and ask every question you have.

Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.

I began with Letrozole, since it did not rely on the pituitary gland like Clomid and I have a history of prolactinoma. From letrozole we moved on to Clomid, then Clomid with dexamethasome, and then back to letrozole with dexamethasone. We did a few cycles of each medication, increasing the dosage each time.

Ask this reviewer a question about their experience with Randall Hines at Mississippi Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

10

Age

32

Treated

2017

Success with this Doc

?

Treatment

2 IUI

Diagnosis

Endometriosis, Unexplained

10

I haven't seen any weakness thus far [at Mississippi Reproductive Medicine]. Every staff member is so compassionate...She [nurse] is very friendly always compassionate and willing to answer any questions...So Far on IUI around 3 thousand...Dr. Hines has made may experience the best. He always takes time with me. He explains every detail to me. I never have a long wait time. When I see him. He takes time to answer and questions that I may have.

+ Read more

Age

32

Treated

2017

Success with this Doc

?

Race

Prefer not to answer

Income

$50K - $99K

Occupation

Nurse or HC Services

Order & Number of Docs Seen

1 Doc Seen

Treatment

2 IUI

Diagnosis

Endometriosis, Unexplained

10

Describe your experience with Mississippi Reproductive Medicine.

I haven't seen any weakness thus far. Every staff member is so compassionate.

During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?

She is very friendly always compassionate and willing to answer any questions.

How was your experience with Randall Hines at Mississippi Reproductive Medicine?

Dr. Hines has made may experience the best. He always takes time with me. He explains every detail to me. I never have a long wait time. When I see him. He takes time to answer and questions that I may have. I know multiple patients of DR. Hines who have had a successful pregnancy weather it be through just medication, IUI or IVF.

What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?

Write down all your question prior to appointment. Cause at appointment time you will not remember.

Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.

First IUI Clomid 150mg day three thur 9 of cycle. Dex 2mg day 3-12 of cycle, prenatal vitamin daily, Trigger shot two days before IUI. Second IUI Clomid 150mg 3-9 of cycle, Dex day 3-12 of cycle, ASA 81 mg daily, prenatal vitamin daly, trigger shot two days before IUI and estrace 2mg one tab vaginally daily after IUI.

Ask this reviewer a question about their experience with Randall Hines at Mississippi Reproductive Medicine.

10

Age

25

Treated

2015

Success with this Doc

No

Treatment

3 Fertility Medications

Diagnosis

Tubal Blockage

10

The clock I [clinic-- Mississippi Reproductive Med] was very nice and organize. They got me in the back really quickly and worked with me on payments. Everyone always greeted us with a smile. Always ask how we were doing. Just all around nice.The clinic didn’t have any weaknesses to me.... [a nurse was] Very sweet and nice.Everytime I emailed her she emailed me back in reasonable time. She showed compassion about our situation. She always had a beautiful smile on her face

+ Read more

Age

25

Treated

2015

Success with this Doc

No

Race

Black or African-American

Income

$50K - $99K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

3 Fertility Medications

Diagnosis

Tubal Blockage

10

Describe your experience with Mississippi Reproductive Medicine.

The clock I was very nice and organize. They got me in the back really quickly and worked with me on payments. Everyone always greeted us with a smile. Always ask how we were doing. Just all around nice.The clinic didn’t have any weaknesses to me.

During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?

Dr. Hines was really nice. He was blunt, but he showed concern and care. He filled out paper work for me when I was trying to get IVF grants. Him and my gynecologist worked great together

Very sweet and nice.Everytime I emailed her she emailed me back in reasonable time. She showed compassion about our situation. She always had a beautiful smile on her face

How was your experience with Randall Hines at Mississippi Reproductive Medicine?

His strength is he is very confident in his job. I don’t think he has any weaknesses. I really felt as if he cared about my situation. He answered every question my husband and I had. He explained everything in great detail.

What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?

Do a drawing once or twice a year to give a free IVF cycle

Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.

After taking chlomid, Dr hinds took an X-ray if my eggs and ovaries. He made sure my eggs were in good shape and he told me if I was to do the IVF, I had a great chance of getting pregnant

[Nurse at Mississippi Reproductive Medicine was] Absolutely wonderful...Clinic is organized, comfortable and clean. They typically get you in and out pretty quickly. They are always open to answering any questions you have on billing. I would recommend this clinic to anyone...There were some instances that I was in the exam room and the doctor was not sure what we were doing that day... as in, the file had not been read. I felt as if I was just being rushed around.

Clinic is organized, comfortable and clean. They typically get you in and out pretty quickly. They are always open to answering any questions you have on billing. I would recommend this clinic to anyone.

During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?

There were some instances that I was in the exam room and the doctor was not sure what we were doing that day... as in, the file had not been read. I felt as if I was just being rushed around.

How was your experience with Randall Hines at Mississippi Reproductive Medicine?

Dr. Hines is brilliant. He explains things on a doctor level, not a patient level. Things were hard to understand. I think he is a great doctor, but when we could not seek the treatment he was pushing for, he just forgot about us. Gave us no other realistic options.

What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?

The staff [MS Repro Med] were friendly. The facility was quiet & clean....Had very little contact with the nurse. However, when getting my vitals at the beginning of each visit she was friendly...Our initial consult cost almost $400 for a 30 min. consult where the doctor touched neither of us. When I went in for an ovarian reserve assessment, I was placed in an exam room afterwards & Dr. Hines stuck his head in the room to tell me they would call me when they got the results. This enables them to charge me an additional $200 for a physician visit.

Had very little contact with the nurse. However, when getting my vitals at the beginning of each visit she was friendly.

How was your experience with Randall Hines at Mississippi Reproductive Medicine?

We received devestating results about our fertility and Dr. Hines treated it as if it were no big deal. He showed no compassion when telling us that the only way for us to have a child would be with donor sperm and/or donor eggs.

What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?

He is knowledgeable and explains things well but don't expect any compassion if your odds are not good of conceiving.

My insurance does not cover the treatment of infertility; therefore, everything was out of pocket. Our initial consult cost almost $400 for a 30 min. consult where the doctor touched neither of us.
When I went in for an ovarian reserve assessment, I was placed in an exam room afterwards & Dr. Hines stuck his head in the room to tell me they would call me when they got the results. This enables them to charge me an additional $200 for a physician visit.

3

Doctor

Randall Hines

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

5

Clinic

Mississippi Reproductive Medicine

Flowood

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Randall Hines at Mississippi Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

10

Age

31

Treated

2017

Success with this Doc

No

Treatment

2 IUI

Diagnosis

Tubal Blockage

10

The clinic [MS Repro Med] is wonderful. There is rarely anyone else in the office at the same time as me. I never have to wait. The staff is attentive and happy to help....Melissa is the best! She replies to messages almost instantly. She always sends me a list of my meds so I know exactly what to take when....Dr. Hines is personable. He kept reminding me that there are multiple options that we can pursue...He welcomes questions and answers them in a way that I can completely understand.

+ Read more

Age

31

Treated

2017

Success with this Doc

No

Race

European

Income

$100K - $199K

Occupation

Teacher

Order & Number of Docs Seen

1 Doc Seen

Treatment

2 IUI

Diagnosis

Tubal Blockage

10

Describe your experience with Mississippi Reproductive Medicine.

The clinic is wonderful. There is rarely anyone else in the office at the same time as me. I never have to wait. The staff is attentive and happy to help.

Melissa is the best! She replies to messages almost instantly. She always sends me a list of my meds so I know exactly what to take when.

How was your experience with Randall Hines at Mississippi Reproductive Medicine?

Dr. Hines is personable. He kept reminding me that there are multiple options that we can pursue, and for me not to give up because I was in the prime time to conceive. He welcomes questions and answers them in a way that I can completely understand.

What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?

Schedule asap!

Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.

We began with fertility drugs. We changed my meds to see if we could regulate my cycle which worked. After 3 months of not conceiving on mediciation, we began the iui. Everything was given time to process and a chance to work before we ruled it unsuccessful.

Ask this reviewer a question about their experience with Randall Hines at Mississippi Reproductive Medicine.

5

Age

27 - 29

Treated

2014 - 2016

Success with this Doc

No

Treatment

3 IUI, 1 IVF

Diagnosis

Diminished Ovarian Reserve, Endometriosis

5

Clinic [Mississippi Reproductive Medicine] is great for basic cases. They don't see a huge caseload so I don't feel they have the experience for really tough and unsual cases...We had an ok experience with this clinic. We know so many people who have had great success. We felt like we had not been prepared for the outcome we received (all abnormal embryos) prior to our round of treatment. Hindsite is always 20/20 but we now wish our cyxoe had been handled different and we had a better set of expectations. Doctor, nurses and staff were all amazing we just have a tough case!

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Age

27 - 29

Treated

2014 - 2016

Success with this Doc

No

Race

European

Income

$100K - $199K

Occupation

Entrepreneur

Order & Number of Docs Seen

1st of 3 Docs

Treatment

3 IUI, 1 IVF

Diagnosis

Diminished Ovarian Reserve, Endometriosis

5

Describe your experience with Mississippi Reproductive Medicine.

Clinic is great for basic cases. They don't see a huge caseload so I don't feel they have the experience for really tough and unsual cases.

During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?

Really took time to know me and my case. Always remembered lots of details about my situation. Felt very personal.

Describe your experience with the nursing staff.

No complaints at all about hr nursing staff. They were amazing to work with!

What specific things went wrong at Mississippi Reproductive Medicine?

Failed to send your chart to another clinic

How was your experience with Randall Hines at Mississippi Reproductive Medicine?

We had an ok experience with this clinic. We know so many people who have had great success. We felt like we had not been prepared for the outcome we received (all abnormal embryos) prior to our round of treatment. Hindsite is always 20/20 but we now wish our cyxoe had been handled different and we had a better set of expectations. Doctor, nurses and staff were all amazing we just have a tough case!

What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?

Ask lots of questions and do your own research.

Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.

Birth control suppression for 2 months. 150units menopur, 150 units follistim. Did not respond well. Cycle probably should have been canceled but wasn't. Feel now it was due to such a long suppression.

5

Doctor

Randall Hines

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

5

Clinic

Mississippi Reproductive Medicine

Flowood

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

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