Frequently Asked Questions

Why does my water smell?

How do I get rid of algae?

Use BioGuard Burn Out Extreme to remove algae nutrients, then BioGuard MSA.

Why is my water cloudy?

Check your filtration and circulation systemCheck the chlorine levelCheck the pH and Total AlkalinityCheck for Algae

Why is my pool water discoloured?

If your pool water is discoloured yet clear, it is often caused by metals dissolved in the water. Water can turn green, reddish-brown, grey or even coffee-brown in the presence of metals such as manganese, copper or iron.

Why won't my pump stop running?

Check water level in tank.Check pressure tank on pump for pre charge pressure.

Why is there no water coming out of my tap?

Check that the pump is still running.Check the house fuse.Check water level in tank.