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Just a couple of weeks ago I wrote about how American tweaked their boarding process, which seemed to partly be a result of them formalizing Concierge Key as a status level, and adding Platinum Pro as a status level. At the time, here’s how American updated their boarding process: ConciergeKey members First Class and U.S. Military Business […]

One of the most common New Year’s resolutions people make is to travel more. It’s right up there with eating better and going to the gym more.
And, like so many other resolutions, this one starts with the best of intentions and motivat...

Austin is known for its incredible music, delicious restaurants and food trucks, excellent university, and vibrant tech scene. It’s a city on the move, where people who love the outdoors, warm weather, and succulent BBQ flock to live. And wit...

With the explosion of websites, podcasts, and conferences teaching you how to improve your life (this one being no exception), it’s clear many of us want to become a better version of ourselves. We all want to be the person we imagine we coul...