Proposed Consent Agreement In the Matter of Apple Inc. #00030

January 17, 2014 11:10am

Submission Number:

00030

Commenter:

Susan Payonk

State:

Pennsylvania

Initiative Name:

Proposed Consent Agreement In the Matter of Apple Inc.

Matter Number:

112 3108

We had a lot of unauthorized charges due to our kids downloading extras to games or apps that cost money because we entered in our iTunes password for a free app not realizing it was still live after that download. We were told in the past that it could not be refunded and had to pay the charges but I learn via good morning America that they are paying for unauthorized charges like we have had in the past.