Verizon Lollipop Problems anyone?

For my HTC One M7, ATT is releasing Lollipop in a two part update. First to 4.4.2, then to 5.0. The 4.4.2 crashed my WiFi, therefore no more updates, as they only come through WiFi. Several calls between ATT and HTC. ATT finally agreed to have one of their service centers look at it. They hardwired it to their computer and updated it to 5.0. Still no Wifi, and whenever the phone goes into standby mode, it reboots itself - which can be an endless loop of rebooting until the battery dies. It will also reboot in the middle of operation. ATT says sorry, but you can spend more money and upgrade. HTC agreed to look at it, and they sent me a prepaid shipping label. I will ship it off this week and see what happens. I have really liked the phone, and from the little I was able to do with it after the update, I noticed it was a lot faster and more responsive, but it is virtually unusable at this point. My son got the M8 last year and is very happy with it. When I told him, we might be moving over to Verizon, he asked if he could keep his phone.

So every phone that has advanced calling will show 4G even when connected to WiFi. It will show but be inactive. It is there so when you are on WiFi it will still make HD calls. Now if you have Advanced Calling off then it will just do nothing.

I am going to turn this advanced calling off...honestly it's of no use if i can't do video calls..and not ppl out there video call enabled phones anyways!

So every phone that has advanced calling will show 4G even when connected to WiFi. It will show but be inactive. It is there so when you are on WiFi it will still make HD calls. Now if you have Advanced Calling off then it will just do nothing.

and even though I have turned it off, the 4G LTE icon still lights up!

Hang in there. Mine was frustrating for a while after updating. All good now. Just need to figure out how to remove some of these damn notifications.

Posted via the Android Central App

When you get a notification, pull down the notification panel from the top, tap the little circle with the 'i' in it, and remove the checkmark from the 'show notifications'. You can't do that with system apps like voicemail but all your download apps will let you NOT be annoyed by notifications, and you can always turn them back on again if you wanted to by going into your applications.

For my HTC One M7, ATT is releasing Lollipop in a two part update. First to 4.4.2, then to 5.0. The 4.4.2 crashed my WiFi, therefore no more updates, as they only come through WiFi. Several calls between ATT and HTC. ATT finally agreed to have one of their service centers look at it. They hardwired it to their computer and updated it to 5.0. Still no Wifi, and whenever the phone goes into standby mode, it reboots itself - which can be an endless loop of rebooting until the battery dies. It will also reboot in the middle of operation. ATT says sorry, but you can spend more money and upgrade. HTC agreed to look at it, and they sent me a prepaid shipping label. I will ship it off this week and see what happens. I have really liked the phone, and from the little I was able to do with it after the update, I noticed it was a lot faster and more responsive, but it is virtually unusable at this point. My son got the M8 last year and is very happy with it. When I told him, we might be moving over to Verizon, he asked if he could keep his phone.

I had big problems with my Note 4 after the update too...continuous rebooting! Verizon also pushed out the update (or Samsung, whoever) in two steps. The first update went fine. Two minutes later came the one I'd been waiting for...Lollipop 5.0.1. That was where I had the problem. Verizon was zero help, and Samsung said they'd 'look at it' if I sent it to them. I guess they don't realize SOME OF US NEED OUR DEVICES! SO, I did a factory reset, which I HATE doing, and it worked! Try that before shipping it off and being without it for two weeks. Even SAMSUNG tech support never suggested doing a factory reset, but Best Buy did (called them out of desperation). 5 minutes later I was back in business (of course it'll take another year to reconfigure everything the way I had it before!). Good luck, let us know if that works...beats sending it away!

and even though I have turned it off, the 4G LTE icon still lights up!

As long as the arrows aren't lit up, it's not using 4G.

Originally Posted by rdjr74

I'm also concerned with the 4g not grayed out while on Wi-Fi. My screen shot shows yellow by the 4g. Does that mean it's on standby? I've been on Wi-Fi for the whole charge cycle.

I think the phone always needs a network signal showing regardless of using wifi. If a call comes in, you need to be connected to the network.
I have come to the conclusion that there are 4 distinct colors now for cell network strength.
Green - 4 bars
Yellow - 3 bars
Orange - 2 bars
Red - 1 bar

Thanks for the advice, but I already tried clearing the cache, recovery, factory reset from settings and factory reset from the boot menu. I agree - I hate sending it off, but I'm a little stuck at this point. I have never unlocked a phone or used a third party ROM, but I was setting everything up and was about 5 seconds away from hitting start, when HTC called back. I'll let you know if they have any luck

I think the phone always needs a network signal showing regardless of using wifi. If a call comes in, you need to be connected to the network.
I have come to the conclusion that there are 4 distinct colors now for cell network strength.
Green - 4 bars
Yellow - 3 bars
Orange - 2 bars
Red - 1 bar

Sent from my SM-N910V using Tapatalk

I've noticed the same thing on mine after the update,even though both WiFi and 4G are lit up,while surfing the net,only the transfer arrows under my WiFi li ght up.....but here is the problem, I tested it by watching YouTube videos, and it INDEED lights up both the WiFi transfer arrows AND the 4G arrows. My download booster is turned off,as well as everything else I can think of and it still does it. I am NOT happy about that. That's the whole reason I have WiFi at home,so I don't use my data up. Never had this problem with KitKat 4.4. ,the 4G was always greyed out while on WiFi with it (after turning off the Caller ID app).

Other than that,it seems to be running pretty well,I also did the "cache partition delete" right after the update,I have seen no major problems,yet anyway. Just need a fix for the data usage while on WiFi.....

The update went well however my battery time is now half what it was. I reinitialized my phone to factory fresh and loaded only most critical apps with no affect. It also broke my BBC media player no now no BBC streaming for when I'm in the UK. BBC says there's a firmware update to Lollipop to fix that and apparently Verizon didn't push it out. Other than that, everything else seems OK.

So every phone that has advanced calling will show 4G even when connected to WiFi. It will show but be inactive. It is there so when you are on WiFi it will still make HD calls. Now if you have Advanced Calling off then it will just do nothing.

how is this different from using 4G to send MMS? Somehow our phones were able to switch back and forth when needed.

The only issues I'm having is that my Gieco app is crashing also I have to press the home button twice In order for me to get out of an application. I already did a factory reset. Hopefully a quick update will help with this. Battery drains faster then normal too

I anyone else getting a faster battery drain? Granted, it's only been about a day. But my normal work day usage is fairly consistent in the morning. Check email, Facebook, and Twitter. Listen to music on the train ride into the office. After about three hours of usage, my battery is typically at ~92%. Today however, with no change to my routine it is at 87%. My Note 4 is running significantly faster (apps are loading super quick). I turned off auto brightness (didn't use it before) but other than that, I left my settings unchanged.

Just noticed, I can't listen to a visual voicemail unless I put it on speaker. If I try to hold the phone to my ear, my ear or something triggers it back to a lock screen. THAT is really annoying. Didn't the morons in development even try to listen to a voicemail and notice this?

I can no longer access the "Sound and notification", when I try I get the following error " Unfortunately, Settings has stopped". Very annoying. I had selected to hide sensitive info; but cannot get back in to make any modifications.