Parts Used

Broken plastic clip that holds the cord.

Followed instructions on the web video and the paper that came with the part. The spring was very difficult to stretch to hook the cord. Skinned my knuckles and required a helper to get it together.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Door Balance Link Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers

CustomerDavid from Austin TX

Rope break on the door balance system

Pulled the dishwasher out of the cabinet, set the rope with the plastic ends on the spring and lever for the door and pulled the spring into it's holder and returned the washer into the cabinet. I ordered the part on the 27 in the morning and it got here on the 28th in the afternoon. Local part store wanted $40.00 for the same kit and I got it from you at less than 25.00. I also got to skip the service fee which would probably be about 65 dollars.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Door Balance Link Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerHelen from Lake Clarke Shores FL

String holding dishwasher door in static position broke

Removed screws holding dishwasher to countertop and pulled dishwasher out about a foot from the cabinets. Spring had jumped out of position on one side where door opens and closes. String was broken. Used old string to thread new string onto pulley wheels. did not replace the wheels in the kit since they did not appear to be damaged.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Door Balance Link Kit

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerRonald from Fort Lauderdale FL

The door tension system failed.

Chronic problem with KitchenAid dishwasher -- the connection between the tensioning spring on each side and the dishwasher door are two cheap twine-and-plastic assemblies. Opening and closing the door stresses the twine, and eventually it breaks on one side or the other. The only way to fix it is to replace the twine-and-plastic assembly, which is really simple to do once the replacement part is received. Takes longer to pull the dishwasher out from under the counter than it does to replace the part. In seven years, this is the fifth time one of these parts has failed.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Door Balance Link Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers

CustomerKenneth from Albany OR

Door balance cabke failed and the door comes down with a crash!

After ordering the door balance kit I viewed the helpful repair video courtesty of Parts Direct. When the parts arrived I jumped right in, drained and unhooked the water feed line and removed the floor plate, carefully pulled out the dishwasher and began on one side. This gives the other side undisturbed for a guide. After the failed side was complete I moved to the left side and then just reversed my earlier process. I did recheck the water line to be sure it was not leaking. It went well; I finished in an hour from start to finish.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Door Balance Link Kit

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers, Wrench(Adjustable)

CustomerJAMES from FORT PIERCE FL

Broken left balance

Remove the 2- screws attaching the dishwasher to the base cabinets on each side. Next , slide the dish washer forward and determine if the water supply needs to be disconnected. If it does, turn off the water to the dishwasher and disconnect the supply line. Now slide the dishwsher forward to expose the balance linkage. Remove the old balances and reinstall new in reverse order.The repair kit also includes new updated rollers that are easy to install.Slide the dishwasher back,hook up the water supply and secure with the 2- installation screws. Load it up with dirty dishes

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Door Balance Link Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsSocket set

CustomerJudy from Jasper GA

String broke on dishwasher door.

We followed the directions on your video and it was fixed in 45 minutes. That includes pulling out the dishwasher and replacing the parts on both sides of the door. The parts were received in less than 3 days. Would recommend this company to friends and family.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Door Balance Link Kit

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers

CustomerJames from Colorado Springs CO

Broken door counterbalance

Done as with the video (which is much appreciated). Stretching the spring was rather difficult with our machine. A spring puller would have helped.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Door Balance Link Kit

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers, Wrench(Adjustable)

CustomerVincent from Morrisville NC

The door on the dishwasher drops open

Removed the bottom cover with the nut driver. Removed the two screws attaching the top of the dishwasher to the underside of the cabinet. With the wrench lowered the front of the dishwasher so that it would slide out of the cabinet. Once out the balance cables could be seen and were replaced. Attach the cable to the door, feed it around the new and improved bracket (part of the kit), attach to the spring and then attach the spring to the back of the lower rail. Repeat on the other side. Reinstall the dishwasher. This took longer than all the rest of the job due to the poor work done by the home builder's plumber in the original install. Replace the front cover and sound shield. All and all very easy.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Door Balance Link Kit

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsSocket set

CustomerRobert from Huntington Beach CA

Dishwasher door tension cord broke

It was very simple - I gave the package to my wife - got a beer from the fridge and sat down and watched her repair the door.She had it done in no time and was very happy that the installation was so simple .Thanks

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Door Balance Link Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers

CustomerTHOMAS from WOODLAND CA

Spring holding the door closed became disconnected (cord broke)

I watched the video and followed the instructions. I was very impressed with the video and the entire process.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Door Balance Link Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerJoe from Annapolis MD

Broken rope on door mechanism. Design flaw. It breaks too often.

The repair video on line was very helpful.It made the job much easier.Well done to you guys.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Door Balance Link Kit

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers

CustomerBrian T from Brielle NJ

One day I was emptying the dishwasher and I heard a loud snap and the door would stay up and would just drop real hard.

I ordered the part, and received it in about 2 days. Great delivery. Opened up the package and watched the video. I didn't have a nut driver, so it took me a bit longer to do with a plier. I was thrilled to have done it myself as a repair man had quoted $170 to fix it!!!! I did it myself for around $25. Made my day..............no, it really made my week. I'm an Female over 60!! Husband doesn't do any repairs. Loved the video too, it made it really easy. If I had a nutdriver it would have been done in around a half hour.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Door Balance Link Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers

CustomerMichael from Yorba Linda CA

Door counterbalance broke

The online video showed me all I needed to know in order to complete the repair. Ordering the parts was as easy as could be and the person whom I spoke to was helpful and friendly. The parts were sent quickly and received the next day. The actual repair was completed in 15 minutes... the hardest part was pulling out the dishwasher and once pulled, the repairs were completed quickly and easily. Saved over $150 by doing it myself. Thanks Partselect for making this an easy do it yourself repair.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Door Balance Link Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsSocket set

Customermichael from Laguna Woods CA

Rope link broke.

pulled dish washer from under cabinet. let door down, removed old link kit, installed new rollers and ropes, pulled springs into place, and hooked into ropes.