The report line is open 9am to 5pm Monday to Friday. The TAC encourages clients, family, carers and service providers to call or visit tac.vic.gov.au/reportabuse if they have concerns for any TAC client.

This is a referral and information service, in an emergency always call 000.

The TAC's Independence model is based on person centered planning, focusing on clients' needs, abilities and strengths and supporting clients' inclusion into the community – immediately and in the longer term.

The TAC takes a zero tolerance approach to the neglect and abuse of our clients. Our disability providers are required to complete a robust registration process to ensure they provide a high standard of care to our clients.