There is no cost for submitting a request for correction of personal information.

What to Expect

You should be aware of the following:

The Coordinator has a duty to assist Please feel free to ask any questions about the request.

Requests should be completed in 20 business days. You should be told in writing if your request will take longer.

In a final response, the municipality should tell you whether the correction was made or advise that the record has not been corrected but it has been annotated. If the correction was not made, they should inform you why.

If you have concerns about the correction of your personal information

You have the right to make a complaint to the Office of the Information and Privacy Commissioner about the municipality’s decision regarding the correction of your personal information: