Rajasthan Police

Lost Article Report

Frequently Asked Questions

Question 01

:

Why has this application been developed?

Answer

:

Rajasthan Police has consistently been adopting new methodologies and technologies to enhance its service delivery capacity. Our endeavour has been to identify areas where newer means can help in reducing public inconvenience.
Lodging a police report about a lost document becomes indispensable where it is a prerequisite for reissue of the lost document e.g. a passport.
Such losses are very often detected by victims after a gap of time and even the exact place and time of loss may also not be known to them. In particular, persons travelling through Rajasthan or tourists rarely find it possible to go back to the place where the article or document may have been lost and lodge a report in the Police Station for getting a new document issued.
Therefore Rajasthan Police has decided to enable web based reporting of such lost/missing articles without the need to go to a police station. This report can be lodged from anywhere in the world and a printable digitally generated acknowledgement report is instantaneously sent in response to the complainant.

A digitally generated acknowledgement ‘LOST ARTICLE REPORT’ will be instantaneously sent on the complainant’s e-mail address along with an SMS to the complainant’s mobile number.

Question 04

:

What is the significance of LR No?

Answer

:

The ‘LOST ARTICLE REPORT’ bears a unique LOST ARTICLE REPORT number (LR No) about the information lodged. This LR Number can be used for future search and retrieval of a copy of the report.

Question 05

:

What types of complaints can be lodged?

Answer

:

This service can be used to lodge a ‘LOST ARTICLE REPORT’ for any article/document lost in Rajasthan. A copy of such a police report is very often a prerequisite for obtaining a duplicate document or a new document. This can also prevent misuse of such lost document or article.

Question 06

:

What types of complaints cannot be lodged?

Answer

:

This is not an emergency response service and should not be used to contact the police if:

A crime is taking place or is in progress.

The suspect(s) involved in the crime is/are still at the scene or in the vicinity.

Someone’s life or property is in immediate danger.

Someone has been injured in the incident.

The report pertains to a missing person.

Physical evidence such as blood stains, fingerprints have been found at a suspected scene of crime.

Missing/lost articles are related to any crime.

In the above situations or in any other emergency: Always call 100 or contact the nearest police station

Question 07

:

I have not received an e-mail confirmation even though I have submitted my report.

Answer

:

You may have accidentally provided a wrong e-mail address or your e-mail inbox is full.

You may also contact the SCRB, Rajasthan Police, Rajasthan at 0141-2300597 to check your report.

Question 08

:

How a ‘LOST ARTICLE REPORT’ can be verified?

Answer

:

Any person can verify the ‘LOST ARTICLE REPORT’ by filling LR No. and the registered mobile number or email address in the search link of the application on the Rajasthan Police website www.police.rajasthan.gov.in.

Question 09

:

I am a foreigner. Can I lodge a ‘LOST ARTICLE REPORT’ online?

Answer

:

You can lodge a police report through this application if you have lost or misplaced any article/document in Rajasthan.

Question 10

:

Is any investigation/enquiry done by police after lodging of a complaint?

Answer

:

This is only information to police. The Police will not investigate or make any enquiries on the information lodged in this Application but will only keep a record of it for future reference by any person or agency.

Question 11

:

What are the mandatory fields in the form?

Answer

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Except the fields of Aadhar No., Bhamashah No., Day (DD) and time (HH- MM), all other fields are mandatory.

Question 12

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Is the report considered valid to get a duplicate document issued?

Answer

:

Yes, it is digitally generated acknowledgement signed and can be verified online by the authority which has to reissue a lost document.

Question 13

:

What action will be taken if complainant lodged any false report?

Answer

:

False complaint/information to the police is a punishable offence.

Question 14

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Whether the print out of report taken is to be submitted in any police station?

Answer

:

No.

Question 15

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Whether “LOST ARTICLE REPORT” can be lodged if article/document is lost outside the area of Rajasthan?

Answer

:

No.

Question 16

:

Whether “LOST ARTICLE REPORT” can be retrieved or not?

Answer

:

Yes, it can be retrieved through search link on the module.

Question 17

:

How I can get a copy of my LOST ARTICLE REPORT?

Answer

:

You have to take the following steps to get a soft copy of your LOST ARTICLE REPORT:

Click on retrieve button.

Enter the LR No. of the Report to be downloaded.

Enter the registered e-mail id or mobile No.

Click Search button.

The copy of your LOST ARTICLE REPORT will appear on the screen.

Question 18

:

How I can report loss of more than one item?

Answer

:

You have to click on the (+) button in front of the first Lost article to add additional lost items.

Question 19

:

How can the QR Code Sent with the lost article information report be read?

Answer

:

Please download & install any of the following mobile apps on your smart phone or tablet and use the same for reading the QR code.

Android: RedLaser or QR Droid.

Black Berry: QR code Scanner.

iOS: RedLaser.

There may be other similar free apps available on the respective stores.