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A few days ago, as I was using Freshlog for replying customer queries, I felt some tedious bits in the process I could do without. In just a few hours, I developed a working prototype to solve that pain point.
A while ago when 37signals covered Freshlog on their product blog, I took the opportunity to share how I came up with the idea for Freshlog. Not surprising that this new project came about from a personal pain point too.
I’m pleased to present you Storyteller, my latest project that solves my own pain point, hopefully it’ll solve yours too. :)