ServiceNow

Research firm IDC forecasts that “By 2018, nearly one-third of the worldwide enterprise application market will be SaaS-based, driving annual revenue to a whopping $50.8 billion, from $22.6 billion in 2013.”
That being predicted, you would agree with me if I said that the hyper growth of the enterprise cloud platforms...

When it comes to training your users, knowing is half the battle. However, the greatest victory is that, which requires no battle.
As for ServiceNow, that greatest victory would be to build a proactive system that can take care of your users’ training and support, all on its own. But,...

The thing about ServiceNow training is that - it has two prominent sides!
There are Agents who must be trained to solve incidents, problems, and other requests in a jiffy. And there are Employees whose primary aim is to get their issues sorted out quickly via the platform.
This means that managers...