Welcome to ReloadingInternational.com. We are proud to serve the international reloading community. We strive to provide excellent customer service and we are committed to making the international order process as easy and economical as possible. Exporting it is not nearly as complicated as it looks and we have automated the process so that the necessary forms will be printed during checkout. Please feel free to email us at info@ReloadingInternational.com if you have any ordering concerns whatsoever. Below you will find important information on placing your international order.

Export License

An Export License is required to ship bullets, brass and other reloading components out of the US. The export license authorizes the export of reloading components for personal use only. Components can not be sold or passed on to others. The export license is valid for up to 4 years, depending on country. Multiple orders can be put on 1 export license. Individual orders can be shipped separately at intervals that fit your needs with no additional paperwork. The export license fee is 10% of the total of all items on the purchase order that require an export license. The fee covers the cost of the export license and other paperwork required to export bullets and brass. The fee is paid with each individual order. Once the license application has been submitted, the export license fee is NOT refundable.

Payment

No payment is required until the export license has been issued and we are ready to ship. We will send you an invoice that can be paid by credit card. Please be sure to set your spam filter that allows our invoices to be received. Credit card payments are processed by Payment Alliance, which is one of the most secure, and widely used payment systems for online businesses. We also accept Western Union, MoneyGram, or international money orders payable in US dollars.

Shipping

We ship most our international orders via USPS Priority mail. The USPS is the most economical way for us to get our goods to you. Our shipping rates are our actual costs plus a $8 packaging/handling fee per box. We ship USPS Priority Mail International for shipments less than 5 pounds. Shipments over 5 pounds are shipped using flat rate boxes. We can ship up to 20 pounds for $80.15 to Canada and $80.15 to all other countries.

The stated shipping weights on our site are packed weights. For example, we can ship 20 lbs in an international flat rate box. That is 19 lbs 15.9 oz including the box, packing and all paperwork. Our system would calculate your shipping based on a calculated weight of 19 lbs. We try to make sure the product weights in our are system are accurate. If the packed weight of your order exceeds the maximum shipping weight for a flat rate box we will contact you.

Insurance is provided with all orders. Insurance provides a 100% guarantee against loss or theft and that you will receive your order or a full refund. Insurance covers the full value of your order excluding shipping and export license fee. If, for some reason, your package is returned to us additional shipping charges to reship your package will apply.

Customs

All items entering a foreign country are subject to customs inspection and assessment of duties, taxes, and fees in accordance with your country's national laws. Customs duties and taxes are assessed if the item sent is dutiable and if the value of the item is above the threshold set by your country's laws. Duties, taxes and fees vary from country to country. Please check the regulations for your country. Information on duty and taxes can be found at your country's National Customs Website. The recipient is the only person who can pay duty and taxes. We are not responsible for any duty or taxes on your order. If there is a maximum value that is exempt from duties or taxes we are glad to work with you to send shipment that will minimize your import fees.

Placing An International Order

All international orders require a signed purchase order, either an import certificate or signed letter from you verifying that import certificates and permits are not required, and an end-user statement. Once these forms are submitted it typically takes 1 - 2 weeks to receive the export license. The export license fee is 10% of the total of all items on the purchase order that require an export license.

The steps in placing an order:

The Export License must specify an end-use as either personal or resale.

1) Fill your cart with the items you want. The export license is valid for up to 4 years and you can put multiple orders on a single license. This allows you place orders without doing an export license each time. Orders are paid and shipped separately.

2) Download and print purchase order during check out.

3) Review and sign the purchase order.

4) Scan and save the signed purchase order and other required pages as a PDF or JPG file (other file formats can not be processed). Email the files to documents@reloadingInternational.com. Please send each document in a separate file.

Email is preferred, but you can also send the documents to us by FAX or mail.

5) You will be sent a confirmation email that your documents were received.

6) No payment is due until we are ready to ship. Once your export license is approved we will send you an invoice that you can pay with credit card. At that time you can also arrange for alternative payment methods (Western Union, MoneyGram). We do not accept Paypal.

Please be sure your spam filter is set to allow our email from reloadinginternational.com to go to your inbox.

Back Orders:

Yes, you may order out of stock items. Product availability changes day to day, so back orders are fairly common. It is actually a good idea to put back orders items on your export license so they can be shipped as soon as they become available. If you place an order for out of stock items your order will be shipped when the items are available. Should you place a combined order for in stock and out of stock items, your order will be shipped when all items are available unless you specify otherwise. If you wish for the in-stock items to be shipped immediately, please note this on your order. There will be shipping charges on each box shipped.