Suzuki's New Premium Hatchback Baleno Now Launched!

. This is a discussion on Suzuki's New Premium Hatchback Baleno Now Launched! within Indian Auto Sector. Part of The Auto Talk category; Quote:
Originally Posted by nkonamme
Hello guys,
I am happy to inform that my Baleno Zeta Silver has already reached ...

Hello guys,
I am happy to inform that my Baleno Zeta Silver has already reached stockyard.Nexa Mandovi Mangalore is really better than Bharath nexa mangalore.Mandovi is more transparent and they checked the stock list and I booked the car.Bharath nexa did not give me any details about delivery and told 6-8 weeks waitin period.
Will do PDI on Monday and take delivery by Tuesday.
Can't wait to get my hands on Baleno and feel the Mettle

When did you book? 2 days ago ,right? That's a speedy delivery! I'm so jealous now!

When did you book? 2 days ago ,right? That's a speedy delivery! I'm so jealous now!

Yup.I actually wanted granite grey top model petrol.But I had to wait around 4 weeks for it.There was silver zeta petrol on transit and I blocked that car by booking with 11k.So I am getting speedy delivery.

I booked Baleno Zeta petrol Granite Grey on 28th October and The RM is very positive to deliver it before Diwali. I am keeping my finger crossed though! Well, in any case I am not in hurry and can take delivery by end of November as well.

I went for a test drive today for Baleno Petrol @ Bimal Nexa in bangalore. I must say that the premium feel was not to be found anywhere, be it service or the quality of the car. I felt I was driving a swift with some extra leg room.

I was also told that the crash test is out and Baleno has got 5* Euro ANCAP rating, is that true ? When I asked for artifacts, the RM started mumbling.

I have a doubt..Bimal nexa told me that the waiting period is 2-3 months depending on the variant and the color, however the Other NExa ( Pratham) says that they can give the car within 6 weeks, but they are asking for a booking amount of 21K instead on 11K. Pratham motors RM tld me that they are the first NExa showroom in Bangalore and they will be given preference by the company. Is that really true or just a marketing strategy. I am inclined towards ray blue but wifey wants to go for Granite Grey. Can anyone help me with Delta variant interior picture and Granite grey cars pics.

I went for a test drive today for Baleno Petrol @ Bimal Nexa in bangalore. I must say that the premium feel was not to be found anywhere, be it service or the quality of the car. I felt I was driving a swift with some extra leg room.

I was also told that the crash test is out and Baleno has got 5* Euro ANCAP rating, is that true ? When I asked for artifacts, the RM started mumbling.

I have a doubt..Bimal nexa told me that the waiting period is 2-3 months depending on the variant and the color, however the Other NExa ( Pratham) says that they can give the car within 6 weeks, but they are asking for a booking amount of 21K instead on 11K. Pratham motors RM tld me that they are the first NExa showroom in Bangalore and they will be given preference by the company. Is that really true or just a marketing strategy. I am inclined towards ray blue but wifey wants to go for Granite Grey. Can anyone help me with Delta variant interior picture and Granite grey cars pics.

Cheers !!

hi
I am also confused between silver and granite grey delta petrol. I am more inclined towards granite grey. I think in silver the chrome on the front would not be that much visible and also I am planing chrome treatment for the door handles and that chrome strip on the boot. Any suggestion on that?

Preference in allotment is marketing strategy. Once you book the car, you enter the company queue to get allotment.

There is nothing premium about the Nexa experience. In fact, most people going there want to have a VFM car rather than one time plush treatment.

If you felt that you were driving a inflated Swift, I don't think there is anything necessarily bad with that. Personally I didn't get that feel but I didn't get to spend sufficient time or try to properly drive the car due to the great demand for test drive. In my specific case, I am looking at the Baleno for that extra leg room over the Swift

Let me tell you my experience @Nexa.
On visiting the showroom, you will be seated on a lounge and will be offered a drinks Menu - tea/coffee/soft drinks/juices/mineral water. And you will be promplty provided on whatever you choose.. The sales person will be very well dressed and their soft skills will be good as well. Till this point you do feel you are special and feel you have arrived at premium showroom. But from here on the experience was as good/bad as any other car show room.

On whatever I am being told, the "premium" factor on the ownership of the car would be :

1. A single point of contact for all the queries/worries about the car - and that would be the same person who visited you at the showroom. So no need to call the customer care.

2. Free pick up and delivery of the car for the servicing.
3. Option of witnessing the entire servicing life cycle if I opt to stay for that much of time at the service center.
4. A separate bay in the servicing centers only for the Nexa Cars.
5. Few rewards/points system if I opt for the Nexa Card for which I have to pay around 1 k.

So IMHO, the above features are good to have and it does enrich the ownership experience. But few of them are anyways provided by other car manufacturers. Nonetheless, I do appreciate the thinking behind all this.

Having said that, till now I have not received any special kind of attention from Nexa yet. The experience has been just mediocre. For e.g :

1. The receipt of my booking has not been sent to me yet. As promised by the RM it was supposed to be mailed to me in 24 hours, but it has been 5 days.

2. Test drive vehicle was not available on the day of booking. So the RM told me to that he would inform and then I can take the test drive. The test drive vehicle had come to the Nexa showroom 3 days ago, but the there has not been any correspondence till now.

Reason : My guess is the overwhelming response from the crowd and hence they really don't bother if few customers go haywire.

Conclusion: Buy Baleno if you really like the car. Do not expect any premium or special treatment being a Nexa customer. The experience will be more or less just like @any other Maruti showroom - good or bad. I do agree that many of you might have had a better experience. But the point that I want to highlight is buy the car for what it is and not for the pampered experience that you may or may not receive from the show room guys.