SERVICE

Make use of our expertise in software development, chromatography
and mass spectrometry.

If you need service & support for your OpenChrom® Enterprise Edition or
want to pose a request regarding the Community Edition, please contact us. Other services we can offer include
plug-in development, prototyping of data analysis workflows,
workshops, tutorials and consultancy.

Plug-in Development

In case you are otherwise content with the software you currently utilize for
your data evaluation, but are missing some highly desirable features, we may
be able to help. On request we can either develop plug-ins on the basis
of OpenChrom® or separate software tools to perform the desired task.
This may be, for example, a customization of the default reports provided by
the software in use or a separate data format converter. Do not
hesitate to ask us for a quote.

Prototyping

On many occasions none of the available or affordable software tools
on the market are able to perform the complete desired workflow of
data analysis, particularly if the evaluation approach is non-standard. We
offer to scrutinize these workflows and assess whether, and to what
extent, the data analysis may be automated by appropriate algorithms.
This prototyping stage may be the essential step prior to
implementating customized features into OpenChrom®. Our expertise
in the analysis of chromatographic and mass spectrometric data also
includes common chemometric approaches.

Workshops, Tutorials & Consultancy

The capabilities of our software OpenChrom® increases with the
continuous implementation of new features. Hence, you may not be
aware of the full potential of OpenChrom®. If you have considered, or
already use, OpenChrom® for the processing of your
analytical data, we can offer support services including workshops,
videotutorials, screencasts or skype-conferences. These services
would be tailored to your specific needs and interests.
Furthermore, we offer consultancy services particularly in the fields of pyrolysis
and thermodesorption coupled with gas chromatography (GC). Due to our
extensive expertise in these GC and GC/MS techniques, we may be able to aid you
in your decision to invest in these techniques for
your analytical objectives. Feel free to contact us for details.