Poliklinika Bagatin Croatia

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About Us

Located in two prime locations in Zagreb, Bagatin Clinic is an innovative clinic that binds professionalism and sophistication of a medical institution with an emphasis on health and beauty. As the leading clinic in Croatia and the region, with more than 23 years of experience providing more than 20.000 clients with the highest quality of aesthetic services, today they have reputation for excellence in the fields of dentistry, plastic surgery, dermatology, and cosmetology.

We offer our clients more than 250 different treatments across four departments with 90 employees ensuring and devoting themselves to providing a five-star treatment through the entire customer journey. State-of-the-art technology, latest methods of non-invasive treatments and surgical procedures, coupled with highly trained and educated medical specialists result in Bagatin Clinic being a top service provider that follows international standards. We are recognised as the leading plastic surgery, dentistry and dermatology clinic in Croatia.

Absolutely everything in our work is subject to our most important goal, our business philosophy and our mission, and that is a satisfied client, which means that the client always comes first. We place great emphasis on creating a good relationship between the patient and the doctor from their first visit to the final stages of recovery. We pay attention to each patient as a member of our family who deserves nothing less than the best possible care.

A comprehensive approach to each patient is a state of mind shared by the entire staff. Every patient’s inquiry is answered within 24 hours as part of our standard an is followed by a detailed treatment plan, procedure explanation, price quotation and an estimate of how long the client should stay in Zagreb. We are in contact with the patient since his first inquiry, through the entire customer journey, to the follow up. As it may be scary for some patients to decide upon treatments and procedures in foreign and unfamiliar countries, we believe in bringing patients closer to our doctors by offering them the opportunity to meet and converse with them before they arrive at the Clinic. With the help of telemedicine, most often via Skype, every client is given the possibility for consultation from their own home. In this way, they can familiarize with the doctor, better express their desires and requests, and hear first-hand what would the procedure itself include, how long would the recovery take, what would the treatment plan look like and what would the price be. Our dedicated medical tourism department and customer care team offers customized package services to our international patients accompanying them through the entire customer journey process by providing assistance with arranging flights, local accommodation, sightseeing opportunities and free transfers from and to the airport.

Owing to the high standards of quality and highly experienced and educated medical staff, Bagatin Clinic is a Gold Member of the Medical Tourism Association and has been certified by Global Clinic Rating as a Medical Tourism Friendly clinic.