How do my customers check their gift card balance?

You can turn on a balance checking feature in your checkout that enables your customers to visit your Gift Up! drop-in checkout and enter their gift card code. We then respond with their remaining balance and expiry date (if applicable).

How to enable balance checking

Head over to Settings > Checkout and turn on the option to allow your customers to check their balance.

Once that option is enabled, you'll see a "Check a gift card balance" link in your checkout footer.

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