More about The Hills Hotel an Ascend Hotel Collection Member

An overview

Ideal for fun and relaxation, The Hills Hotel an Ascend Hotel Collection Member is located in the Laguna Hills area of Laguna Hills (CA). From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Choice Hotels is renowned for its quality services and friendly staff, and The Hills Hotel an Ascend Hotel Collection Member lives up to expectations. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, air conditioning, wake-up service, desk, alarm clock to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, The Hills Hotel an Ascend Hotel Collection Member hits the spot in many ways.

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What they offer

Popular facilities

Fitness center

Bar

Restaurants

Languages spoken

English

Japanese

Chinese [Mandarin]

Spanish

Internet access

Free Wi-Fi in all rooms!

Wi-Fi in public areas

Things to do, ways to relax

Fitness center

Hot tub

Tennis court

Golf course [on-site]

Swimming pool [outdoor]

Dining, drinking, and snacking

Bar

Restaurants

Room service

Services and conveniences

Cash withdrawal

Laundry service

Shops

Concierge

Luggage storage

Smoke-free property

Dry cleaning

Safety deposit boxes

Smoking area

Land sports

Golf course (within 3 km)

Access

Elevator

Pets allowed

Front desk [24-hour]

Wheelchair accessible

Getting around

Car park [free of charge]

Car park [on-site]

Available in all rooms

Additional toilet

Hair dryer

Satellite/cable channels

Air conditioning

Heating

Seating area

Alarm clock

In-room safe box

Shower

Bathrobes

Interconnecting room(s) available

Slippers

Carpeting

Ironing facilities

Smoke detector

Closet

Linens

Sofa

Clothes rack

Mirror

Telephone

Coffee/tea maker

Non-smoking

Toiletries

Daily newspaper

On-demand movies

Towels

Desk

Private entrance

Wake-up service

Free bottled water

Refrigerator

Wi-Fi [free]

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Property's guest policies

Children and extra beds

All children are welcome.

Guest's age

Extra bed

Infant 0-2 year(s)

Stay for free if using existing bedding.

Baby cot/crib available upon request

Children 3-21 year(s)

Must use an extra bed

Extra beds may be requested directly from the property; additional charges may apply

Guests 22 years and older are considered as adults

Extra beds may be requested directly from the property; additional charges may apply

Others

When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds are dependent on the room you choose. Please ask the property for more details.

Reviews of The Hills Hotel an Ascend Hotel Collection Member from real guests

Provided by verified guests of

Agoda Reviews (14)Booking.com Reviews (314)

8.5

/

10

Excellent

From 14 reviews

Cleanliness9.0

Facilities8.1

Location8.6

Service8.6

Value for money8.1

Rating

9+ Exceptional (1)

8-9 Excellent (0)

7-8 Very Good (1)

6-7 Good (0)

<6 Below Expectation (1)

Time of the year

Mar - May (0)

Jun - Aug (2)

Sep - Nov (1)

Dec - Feb (0)

All guests (14)

All guests (14)

Business traveler (4)

Couple (3)

Solo traveler (3)

Family with young children (3)

Group (1)

All room types

All room types

2 Double Beds Nonsmoking

1 King Bed Nonsmoking

Showing 3 verified guest comments

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6.0

Jim from United States

Family with young children

2 Double Beds Nonsmoking

Stayed 1 night in August 2019

Above average”

The hotel was decent enough. The woman at the front desk upon check-in was awful, rude and pretty much ruined any further enjoyment at the hotel. At $215 / night, I would expect a little kinder staff.

Reviewed August 12, 2019

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10.0

Exceptional

STUART from United States

Solo traveler

1 King Bed Nonsmoking

Stayed 1 night in June 2019

Really Nice Hotel”

Large spacious rooms, clean, great service! What’s not to like? Shopping and restaurants close by. If you get a room on the parking lot side you won’t be bothered by the noise of the 5 freeway.

Reviewed June 25, 2019

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8.0

Excellent

Alan

Business traveler

2 Double Beds Nonsmoking

Stayed 2 nights in September 2018

easy access”

The Hills Hoel is just off the ramp of I-5 Exit 89. The parking is self-park and spacious. No front door attendant, but you can ask for help if you drive up to the lobby. The staff members were friendly, and the lobby is small but comfortable. Since it's the conference site, it's really convenient staying there and I enjoyed it. There were still some points that the hotel can improve, though.
During a break at the conference, I went to check in at 3pm, but the room wasn't ready. I went back for more meetings and went back for check in at 4:45pm. The room wasn't ready. The lady was so kind to find me other avaialble rooms and I was finally settled at Room 303 at 5pm. The room was spacious and clean. Some minor problems still existed: the safe didn't work. I tried to call the front desk to ask for the time of checkout and found out the phone didn't work. There were no toothbrush and toothpaste. The airconditionder fan was noisy. If you turned it off, the traffic of I-5 was really loud.