Virtue oled board

I just bought a virtue oled axe board. I have a red light showing and the gun will not detect a ball. Anything I should know why the board isn't a plug and play before calling virtue. I put my stock board back and my axe works just fine.

Fresh battery even if that battery works fine with other board. Then check the connection for the eye board to the grip they could be bent. When you block the eyes do they detect a ball? If I read your post right, the eyes work with stock and not with virtue. Check the eyes to see if they are dirty.