Error: The name selected has conflicting group names - while trying to copy an event or change the name of an existing event.

While attempting to change the name of an existing TeamRaiser, or create a copy of a TeamRaiser, you may see the following error:

"The Name selected has conflicting group names. Please choose a different one."

This error occurs because each TeamRaiser generates a Donors group in Constituent360. If you are changing your TeamRaiser name and it matches the name of a Donors group that already exists, then you may get this error message.

Article
Number:104152

Products:

Luminate_Online

The solution is to change the name of the group in Constituent360 before changing the name of your TeamRaiser.

Navigate to Constituent360 > select Groups

In the search field, type in the new TeamRaiser name that you were attempting to use when the error was produced

You should see a group name in the following naming convention: TeamRaiser Name Donors