Case Studies

Case Studies

Architected for the global enterprise and designed for business users, Tech Mahindra’s Web Experience Management (WEM) framework transforms online transactions into actionable strategic insights for a large Networking Major in the United States.

The customer is a global player in the design and manufacture of high-performance semiconductor components – enabling worldwide mobility, enhanced connectivity, advanced functionalities – for electronics, aerospace, and defence markets.

The customer and their sister concerns were expanding their businesses independently in various geographies. Due to this, they were not able to take the advantage of each other’s presence in those geographies.

An American multinational financial services corporation specializing in retail brokerage that advises, originates trades, manages and distributes capital for governments, institutions and individuals with a standard of excellence needed an integrated architecture that could enhance customer experience at its contact support centers.