Customer

Feedback

HOW DID YOU ENJOY YOUR RIDE WITH US?

Calloway's Medical Transportation strives to make your ride within Monroe county as satisfying as possible. Please take a moment to complete this client satisfaction survey and let us know what you think Calloway's Medical Transportation, the premier choice in Monroe county. Your comments are important to us, and we appreciate you taking the time to share them.

Overall Experience Survey *

Overall Experience Survey

Your overall satisfaction with your most recent ride was good?

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Your'd most likely recommend our service to someone you know

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

You'd likely use our service again

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Thinking about your overall experience in one of vehicle and what you paid, you were satisfied with the value of service you received for the money

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Compared to other similarly priced transportation service, overall you were satisfied

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Overall Impression *

Overall Impression

Overall service received was good

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Overall physical condition of the vehicle acceptable

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

You were happy with our drivers customer services

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

You had a smooth ride to your destination

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Overall staff and vehicle conditions *

Overall staff and vehicle conditions

Responsive to your needs

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Professional, courteous attitude

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Professional appearance

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Knowledgeable about service and local area

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Speedy and safe of pick-up and drop-off process

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Problem Resolution *

During your stay did you experience any problems?

Please elaborate. Did the problem get resolved at the time of service?

About You *

What was the primary reason for ride?

We would appreciate any suggestions you might have as we continue to improve our service: