About NZTR

Who are we?

We’re NZ Tax Refunds and there’s no prizes for guessing what that means. We help New Zealanders get the tax they’ve overpaid back where it belongs – in their pockets!

While we know the WooHoo Windfall is what you’re after when you hitch your wagon to us, we also pride ourselves on being the best in the industryOur inspirational CEO, Cilla Hegarty, has won many awards. We also have the industry’s leading mobile app under our thumb, and with some of the best customer service around we’re constantly improving the way we do things, keeping us ahead of the game! WooHoo!
and offering ‘more than you might expect’ every day.

We reckon part of our success is due to our hearts being in the right place. We were founded by the most fabulous big-hearted Accountant you’re ever likely to meet – Cilla Hegarty. Before she started NZ Tax Refunds, she used to handle the tax returns for all the clients in her Accountancy practice. Time after time she discovered her clients were overpaying their tax and she didn’t see this as a particularly fair state of affairs. So being a good Kiwi chick, she did something about it and started this!

What we do

When you complete our online application form for your IRD tax refund, we become your registered tax agentAn individual, partnership, or company, registered with IRD, who prepares tax returns.
with the Inland Revenue. This allows us to process your tax refund and return your money to you each year. If you’re not owed a tax refund from Inland Revenue, then there’s no fee. We can also claim your donations tax creditIf you made charitable donations in the last tax year, you may be able to claim part of it back as a tax credit.
for you at the same time.

Let us help you, too!

How we do it

Are you due a tax refund in NZ from the IRD? Fill out our online application and you could find out in just 60 seconds* if you are entitled to claim some of your tax back! For us to find out if you’re owed a refund, we just need a few of your details including your IRD NumberAn IRD Number is the number given to each individual in New Zealand, for tax purposes.
If you do not have an IRD number you will need to contact the IRD on their website at www.ird.govt.nz or call 0800 227 774.
and Photo IDWe are legally required to verify your Photo ID before we can get you your WooHoo. We accept many kinds, for more information please see our ID Requirements page, in our ‘How it Works’ section.
(ie. drivers licence). 60 seconds* after completing the online tax refund application form you’ll know how much your refund is. If you’ve given us your bank account details then we can deposit it directly, less our fees, within 3 business days in most cases.

The WooHoo Office

WooHoo Reception

The WooHoo Tree

We Love Our Brand

Our WooHoo Wordcloud

The WooHoo Foyer

* In order for us to fulfil the 60 second promise you must apply on-line, supply the correct IRD number, correct name and valid driver licence details. The IRD and Veda websites also must be live. Some individual’s tax circumstances may require more in-depth information, in these cases the 60 second promise does not apply.