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InfrastruXure (ISX) Manager Reports "Bank" Current as "Phase" Current for Certain Rack PDUs

Issue

Bank current is showing as phase current within the InfrastruXure (ISX) Manager data log

Product Line

InfrastruXure (ISX) Manager - AP92200

Rack Power Distribution Unit models:

AP7802

AP7811

AP7822

AP7832

AP7832J

AP7841

AP7853

AP7902

AP7902J

AP7911

AP7922

AP7932

AP7932J

AP7941

AP7853

Environment

All serial numbers

All ISX Manager versions

All Rack PDU firmware versions

Cause

For certain single phase Rack Mount Power Distribution Units with multiple banks of outlets, the ISX Manager will list their current by "phase" instead of by "bank" in the Data Log.

This means that Bank #1 will be listed as "L1" and Bank #2 will be listed as"L2," even though all current is being supplied on the same electrical phase. L3 in the log will be the total current draw from both banks.

All alarms related to this labeling issue will also report the term as phase and not bank. All values reported in the logs are correct apart for the labels (Phase vs Bank).