In cooperation with various government regulatory agencies, HP has announced an expansion of its June 2016 worldwide voluntary safety recall and replacement program for certain notebook batteries. Additional batteries are affected.

buying an Hp 1050 printer from another country, now the local cartridge won't work

I received my Deskjet 1050 All-in-One J410a printer last month, I used it frequently until finished its ink.

I am in Saudi Arabia, I took the old cartridge 61 everywhere but I coudn't find the same number. Now I searched for compatible one from HP SureSupply, to find that it's available in Saudi Arabia by no. 122.

I bought the new cartridges, installed them, now they aren't recognized ! So I googled it and find that I need regon reset.

I called customer care in Saudi Arabia, unfortunately they have an old number over the website, so I called US center, they couldn't hear me well and my call cost me a lot.