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Forgive my excitement, but this transcript of Charlie’s talk is so, so good—an equal mix of history and practical advice. Once you’ve read it, share it. I want everyone to have the pleasure of reading this inspiring piece!

It is this flirty declarative nature makes HTML so incredibly robust. Just look at this video. It shows me pulling chunks out of the Amazon homepage as I browse it, while the page continues to run.

Let’s just stop and think about that, because we take it for granted. I’m pulling chunks of code out of a running computer application, AND IT IS STILL WORKING.

Just how… INCREDIBLE is that? Can you imagine pulling random chunks of code out of the memory of your iPhone or Windows laptop, and still expecting it to work? Of course not! But with HTML, it’s a given.

Maybe being able to speak a foreign language is more fun than using a translation software.

Whenever we are about to substitute a laborious activity such as learning a language, cooking a meal, or tending to plants with a — deceptively — simple solution, we might always ask ourselves: Should the technology grow — or the person using it?

Over the years I’ve come to realize that most difficult part of making websites isn’t the code, it’s the “hidden expectations”, the unseen aspects I didn’t know were my responsibility when I started: Accessibility, Security, Performance, and Empathy.

A heartfelt call to web developers to consider the needs of the many and varied people trying to use what we build.

None of this is about Javascript. None of this is about CSS transforms or WebGL. None of this is about technology at all.

It is about making products that serve all users equally. It is about putting ourselves in others’ shoes. It is about trying to imagine the frustration and difficulty of using our products when the conditions aren’t what we’re used to. It is about being human.

No matter how many times I go through this journey, it never stops surprising me how easy it is to lose perspective in the heat of a project and forget that there is no difference between a user, a client and a designer. It shouldn’t be so hard to remember that no matter the title, we’re all just people trying to get things done.