Outbound traffic must be opened to the following destinations for any environment using Dell Endpoint Security Suite Enterprise. Alternatively, an existing HTTP/HTTPS proxy server may be used in place of direct connectivity through the firewall. Destinations are based on the region selected during initial service configuration of Advanced Threat Protection.

America

Europe

Asia

Protocol

Port

login.cylance.com

login-euc1.cylance.com

login-au.cylance.com

HTTPS

TCP 443

data.cylance.com

data-euc1.cylance.com

data-au.cylance.com

HTTPS

TCP 443

protect.cylance.com

protect-euc1.cylance.com

protect-au.cylance.com

HTTPS

TCP 443

update.cylance.com

update-euc1.cylance.com

update-au.cylance.com

HTTPS

TCP 443

api.cylance.com

api.cylance.com

api.cylance.com

HTTPS

TCP 443

protect-api.cylance.com

protect-api-euc1.cylance.com

protect-api-au.cylance.com

HTTPS

TCP 443

download.cylance.com

download.cylance.com

download.cylance.com

HTTPS

TCP 443

sha2act.credant.com

sha2act.credant.com

sha2act.credant.com

HTTPS

TCP 443

cloud.dell.com

cloud.dell.com

cloud.dell.com

HTTPS

TCP 443

Note:

Destinations are hosted by Amazon Web Services through dynamic IPs. The IPs are not static and are subject to change without notice.

Outbound traffic must be opened to the following destinations for any environment using Dell Endpoint Security Suite Enterprise. Alternatively, an existing HTTP/HTTPS proxy server may be used in place of direct connectivity through the firewall. Destinations are based on the region selected during initial service configuration of Advanced Threat Protection.

America

Europe

Asia

Protocol

Port

login.cylance.com

login-euc1.cylance.com

login-au.cylance.com

HTTPS

TCP 443

data.cylance.com

data-euc1.cylance.com

data-au.cylance.com

HTTPS

TCP 443

protect.cylance.com

protect-euc1.cylance.com

protect-au.cylance.com

HTTPS

TCP 443

update.cylance.com

update-euc1.cylance.com

update-au.cylance.com

HTTPS

TCP 443

api.cylance.com

api.cylance.com

api.cylance.com

HTTPS

TCP 443

protect-api.cylance.com

protect-api-euc1.cylance.com

protect-api-au.cylance.com

HTTPS

TCP 443

download.cylance.com

download.cylance.com

download.cylance.com

HTTPS

TCP 443

act.credant.com

act.credant.com

act.credant.com

HTTPS

TCP 443

cloud.dell.com

cloud.dell.com

cloud.dell.com

HTTPS

TCP 443

Note:

Destinations are hosted by Amazon Web Services through dynamic IPs. The IPs are not static and are subject to change without notice.

Outbound traffic must be opened to the following destinations for any environment using Dell Endpoint Security Suite Enterprise. Alternatively, an existing HTTP/HTTPS proxy server may be used in place of direct connectivity through the firewall.

America

Protocol

Port

login.cylance.com

HTTPS

TCP 443

data.cylance.com

HTTPS

TCP 443

protect.cylance.com

HTTPS

TCP 443

update.cylance.com

HTTPS

TCP 443

api.cylance.com

HTTPS

TCP 443

protect-api.cylance.com

HTTPS

TCP 443

download.cylance.com

HTTPS

TCP 443

act.credant.com

HTTPS

TCP 443

cloud.dell.com

HTTPS

TCP 443

Note:

Destinations are hosted by Amazon Web Services through dynamic IPs. The IPs are not static and are subject to change without notice.

Alternatively *.cylance.com, *.dell.com, & *.credant.com may be used.

Minimum Hardware Requirements:

500MB free disk space

2GB RAM

10/10/1000 or Wi-Fi network card

Click on the appropriate operating system tab for specific platform requirements.

Note: Dell Data Protection Server version 9.4.1 can be patched to support Dell Endpoint Security Suite Enterprise for Mac. The patch can be obtained through Dell Data Protection ProSupport at: 877.459.7304 Ext. 4310039 (US). For customers outside the US refer to the International Contact numbers list

Exclusion Requirements:

Anti-virus solutions (e.g: Symantec, McAfee, Trend Micro, etc) running on the same endpoint as Dell Endpoint Security Suite Enterprise files must have the following files added as exclusions:

/Library/Application Support/Cylance/Desktop/q

/Library/Application Support/Cylance/

/System/Library/Extensions/CyProtectDrvOSX.kext/

/private/tmp/CylanceDesktopArchive

/private/tmp/CylanceDesktopRemoteFile

Note: Exclusions are based on the default installation location of Dell Endpoint Security Suite Enterprise.