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At Louise Alvarez Couture your privacy is our priority. We do not give out information about our customers and your personal details are protected by your user name and password and our secure servers. Louise Alvarez Couture does NOT keep customer credit card information. All credit card payments are processed under a secure SSL connection through to the EWAY Secure Payment Gateway. For further information on EWAY visit www.eway.com.au. Louise Alvarez Couture is committed to complying with all applicable Australian Privacy Laws and ensures that our staff are aware of their obligations. The following should give you a greater understanding on how we collect and use customer information. Why we collect information: We collect information for a number of reasons including: • To deliver products or services to you • To better understand your requirements and preferences • Improve our service • Provide offers that are of greater interest or benefit to you. How we collect this information: We collect information in a number of ways: • When you register as a member • When you order goods from our site • When you subscribe to our newsletter or product update watch list. What we collect: The personal information we collect is in most cases is supplied by you when you place an order or provide feedback to us. • Name • Address • Delivery address • Phone number • E-mail address • Transaction information. Who we may share your information with: We will often need to pass your personal details such as your name and address to companies who perform part of our service delivery. We may also disclose personal information to government authorities as required by law.