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OnSite Scheduling Coordinator

Entry Level

EagleView Technologies |
Customer Service |
Rochester,
NY

Following a catastrophic weather event in the United States, insurance carriers may be inundated with thousands of property insurance claims stemming from a single ZIP code. Our Onsite team is a post event solution utilizing ultra-high-resolution imagery captured by drones. This new solution delivers high-resolution imagery, from multiple camera sources, directly to the adjuster’s desk following a weather event anywhere in the country.

Would you describe yourself as a goal-driven, people-person with the ability to stick with something until the job is done? We have an exciting OnSite Scheduling Coordinator position providing best in class support for an industry leading suite of technology solutions.

Primary Responsibilities

Interacting with customers, primarily through outbound calls averaging 80+ calls per day

Responsible for scheduling property assessments with homeowners

Responsible for placing orders with customers over the phone

Achieving metric goals while maintaining the highest level of customer service