[Resolved]Singapore Post (SingPost) / important mail not received

Dated 23 may 2018 I receive a text message from posb stated that my newborn baby bonus cda nets card is on its way to my mail box and we call up the bank to clarified about it and it says that yes its on its way to my mail box.. Till today dated 30 may 2018 I still not recieve it... This is very important card as it belongs to my baby's money.. And what I have realized is that the post lady did not do her job.. Sometimes 1week never even send letters.. I want a reply and someting to be done a.S. A. P! As this is very importany and serious matter

Resolution statement

Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.