Job Description

Customer Service Representative PBE

Department: Customer Service

Job Description

SUMMARY

The Customer Service Representative is responsible for coordinating activities with customers, sales representatives, administration and production to satisfy our customers’ requirements.This-individual will also answer telephone inquiries, respond to order inquires, general customer inquiries, customer complaints and process Customer orders.

§Regular and predictable attendance is an essential function of this position.

§Must be authorized to work in the U.S.A.

physical demands

Sitting for long periods. Dexterity and coordination to handle files and single pieces of paper; occasional lifting

of items weighing up to twenty-five pounds such as files, stacks of paper, reference and other materials. Moving

from place to place within the office; minimum reaching for items above and below desk level. Strength,

dexterity, coordination and vision to use keyboard and video display terminal for prolonged periods.

As a Federal Contractor, Point Blank Enterprises, Inc.abides by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their age, race, color, religion, sex, sexual orientation, gender identity, national origin, compensation inquiries, discussions or disclosures. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, compensation inquiries, discussions or disclosures.

Qualified individuals with a disability have the right to request a reasonable accommodation.If you are unable or limited in your ability to use or access our careers website as a result of your disability, request a reasonable accommodation by: (1) sending an e-mail to Maria Romero, mromero@pbearmor.com or calling 1-(954) 630-0900 (2) informing us regarding the nature of your request and (3) providing your contact information.

Please do not direct any other general employment related questions or resumes to this email and/or phone number. Only inquiries concerning a request for a reasonable accommodation will be responded to from this e-mail address and/or phone number.