I have no idea what is this credit alert thing. They just somehow charged me

Credit Alert 1-800-455-7435 Other $12.99

Hi @wwli22 – It’s Andrew from Capital One. I just saw this new thread and I recall you posted about this same issue last month. However, in your update on Jan. 19, you mentioned that the issue had been resolved - coverage had been cancelled and you received a full refund. If this is not the case, please send me a PM so I can try to help you.

I have no idea what is this credit alert thing. They just somehow charged me

Credit Alert 1-800-455-7435 Other $12.99

Don't you remember how you resolved it last time? You eventually called the number they gave you, they cancelled it and it was done. Why in the world wouldn't you do that this time rather than make a thread here?