Complaints

Priory Road Surgery aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know.

Speak to whomever you feel most comfortable with - your GP, our practice manager or our reception staff will be happy to help.

In the majority of cases, concerns can be resolved quite easily. However, if you feel we have not dealt with the issues you have raised as you would wish, you can contact the Parliamentary and Health Service Ombudsman on 0345 015 4033 or visit: https://www.ombudsman.org.uk