Where is the Web Check-in service offered?

You can check in online:

* You may complete Web Check-in from this city. However, security regulations require that your boarding pass be issued at the airport. You will be provided with a check-in confirmation at the end of the transaction.

Who is eligible to use Web Check-in?

Web Check-in at aircanada.com is offered for passengers flying:

On Air Canada, Air Canada Rouge and Air Canada Express. Flights operated by other airlines are not eligible;

For connecting flights: your first flight must be operated by Air Canada, Air Canada Rouge or Air Canada Express.

With or without baggage

Please note: You must check in through an agent at the Air Canada check-in counter if your reservation contains a special request such as:

Wheelchair

Medical assistance

Unaccompanied minor assistance

What information is required to begin Web Check-in?

When starting Web Check-in, please have the following information on hand:

The Aeroplan number included in your reservation, or

The booking reference (either a six-digit Air Canada reference number or the booking reference number provided by your travel agent)

Your passport and any other required travel documents, including your address in the U.S. (if travelling to the United States)

Do I need a printer?

No. Even if you do not have a printer, you can enjoy the convenience of completing your web check-in online. You can then:

How does Web Check-in work for groups?

You may check-in up to 9 passengers at a time. For instance, if the group consists of 27 passengers, the group representative will need to complete 3 check-in sessions containing 9 passengers each. Be sure you have all of the following information and identification on hand:

The Aeroplan number included in the reservation, or

The booking reference number (either a six-digit Air Canada reference number or the booking reference number provided by your travel agent), and

The first and last names of all passengers (entered individually for security purposes)

The total number of bags to check for each passenger

APIS information for travel to Canada, to/from the U.S. and other countries: