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Daniel, Mac Genius

Category: Mac

Satisfied Customers: 4770

Experience: Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

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Black Box Apple TV After turning everything off, reloading

Customer Question

Black Box Apple TV:

After turning everything off, reloading and rebooting, I still can't load content from movies/tv/or the internet through by apple 2 black box apple TV. Netflix says it's Apple's problem. I can load the usual stuff from Itunes and it goes through to the TV.

Apple airport express with booster (airport extreme) running off a 2,66 /Ghz Intel Mac on vs 10.6.7. We get cable from Time Warner Cable, and a quick check shows everything seems to be running just fine. Signal at the tv/Apple TV location upstairs is 5by5, full strength.

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, BillBill M.Schenectady, New York

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, BillBill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.One Happy CustomerNew York

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