Toys R Us canceled several orders recently after a coupon glitch went viral.

The company said promo codes intended for Toys R Us credit cardholders were shared online and quickly went viral.

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"This resulted in an overall deal that was simply too good to be true - as many have noted on social," a representative for the company said in a statement released to Hearst Television.

Several customers contacted the company on Twitter to complain about their canceled orders.

"@ToysRUs I just spent 20 minutes on the phone trying to fix my order that your system accepted on Saturday then canceled on Sunday b/c of an error within your system. The agent told me even though it was an error on your part TRU would not process my order," Karri Little wrote.

@ToysRUs I just spent 20 minutes on the phone trying to fix my order that your system accepted on Saturday then canceled on Sunday b/c of an error within your system. The agent told me even though it was an error on your part TRU would not process my order. #poorcustomerservice

Ann Anderson wrote, in part "@ToysRUs Sorry you glitched but I had many Christmas gifts ordered until you canceled...after I received my conf email and (checked off) my list."

The company said orders that should not have qualified for the discounts were canceled. Customers reported on Twitter; however, that they were initially told their items were no longer available or out of stock.