Addressing customer complaints is an essential part of customer service, and the interviewer wants to hear that you are okay talking through a customer's complaint. Start off by telling the interviewer that you do not mind addressing customer complaints, and you recognize that most customers have good intentions when coming forth with a complaint. Tell the interviewer that you take time to listen to everything the customer has to say first to ensure you truly understand what they are upset about. Next, share that you make eye contact with the customer and sincerely apologize to them. Finally, be sure to mention that you offer to correct any mistakes that were made or take the appropriate action to rectify the situation.

The interviewer hopes to hear that you will stay with the company long-term.
If you are a student, tell the interviewer that you plan to stay at Whole Foods through graduation, and then share what career or further education you hope to be pursuing at that five-year mark. If Whole Foods offers careers in your field, such as management, be sure to mention that you would be open to considering a career in your field at Whole Foods if one is available upon graduating.
If you are not a student, no problem! Simply share that you see yourself working at Whole Foods! You may even mention that you hope to have received a promotion by the five year mark.

1. Commitment. To all aspects...product, community, team. April 5th, 2014

2. The variety of products and endless ideas from the web site and food app. July 23rd, 2014

3. The fact that the company not only helps customers with a healthy life style, but that they support the community and producers. November 21st, 2014

4. Their number one priority is the customer, the employees really seem to care and the passion shows. November 21st, 2014

5. The fact that I can trust the quality of food, the beautiful clean atmosphere, and the excellent customer service. November 21st, 2014

6. Team apporch to work and a friendly work enviorment. November 21st, 2014

7. The hands on apporch to new ideas and willingness to share those ideas. November 21st, 2014

8. I like there apporch to their empolyees , The no closed door policy is one that I love the most . November 21st, 2014

9. I like the face that it about substaibility about helping the community and that that they use local farms. April 21st, 2015

10. Whole Foods makes people more interested in Health food. Through their marketing strategies, vibrant and helpful employees, high quality healthy products, and core values, they create more than a grocery store. Whole Foods is an experience, and people come back for that. May 30th, 2015