ORDERS AND INQUIRIES

N.B. Orders may be made using a credit card through PayPal. You do not need a PayPal account to use your card. Just choose the direct credit card button on PayPal when indicated. To best safeguard our customers, we do not accept credit card payments directly from our website.

When making payment by personal/business check or money order, please make all checks or money orders payable to Bristol Bay Flies.

For best service, indicate a requested delivery date for your order. This aids us in getting your order delivered on time and before your trip departure. Payment, by personal check or money order, is due with your order. Allow 7 days for personal check clearance. We reserve the right to substitute one hook size greater or smaller if we are out of stock on your ordered size. All orders are filled on a "first come, first served" basis. New York residents will have 8.0% sales tax added to their total (including shipping). We pride ourselves on our quality and reliable delivery.

SHIPPING

All orders ship via U.S. Priority Mail. This allows delivery to postal boxes even in remote areas of Alaska. Standard shipping is $7.95 per order, regardless of package size/weight. This amount will be added to your order sub-total. Expedited shipping is available (2nd Day only) but must be arranged first by contacting us. Not all locations are served by overnight delivery. Domestic orders over $150.00 ship free via U.S. Priority Mail. Shipping by UPS or FedEx is available but customers will be charged an additional $25.00 regardless of the size of order (no free shipping on UPS and Fed Ex orders). Before placing an international order, please contact us. All international orders will be billed US$25.00 additional per order to defray our international shipping costs. Upon contact, we will instruct you to make the additional US$25.00 payment through PayPal. This payment must be received before your order will ship.

RETURNS POLICY

We guarantee your satisfaction with our products, or your money back. All returns must be in original condition and have prior return authorization from us. Please call before shipping your returns. Customers are responsible for all shipping and insurance costs on all returns. No returns will be accepted after 30 days from invoice date.

PRODUCT QUALITY

We use top quality materials from the leading U.S. and Canadian suppliers. Most patterns are tied with Danville's flat-waxed heavy-duty thread, Danville's 6/0 thread, or Uni-Thread. We use a
variety of hooks from Daiichi, Gamakatsu, Eagle Claw, Tiemco, Targus, and the Mustad Signature Series. Each hook we use is chosen for its strength, sharpness, and design to be compatible with each specific fly pattern. The Alaskan and Western U.S. regions require heavy-duty fly patterns that are durable and can withstand aggressive attack by large, powerful trout and salmon. Our flies are tied to that standard. All of our fly patterns are tied in the U.S. by non-smoking tiers in a smoke-free shop. And, yes, that makes a difference in your catch rate.

We have made a concerted effort to use lead-free weighting, whenever possible, on our fly patterns. Lead or lead-free weighting is indicated in the pattern description. We know that strict California environmental laws have severely restricted the fly patterns that can be used in that state, and we have tried to provide as many compatible patterns with lead-free weighting
as we can. We will custom tie and supply for your particular fishing situation.

We support and encourage catch-and-release practices on all native species of trout and salmon. Most of our fly patterns feature micro-barbs to encourage barb-pinching.

CUSTOM ORDERS

We can and will supply some custom-tied patterns for our clients. Please call to inquire.