Inside Jefferson Place, there were tears and confusion as 13 families packed up their apartments, unaware of where they would live.

Inside Jefferson Place, there were tears and confusion as 13 families packed up their apartments, unaware of where they would live.

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Updated: 6:39 PM EDT May 16, 2014

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WEBVTT RAIN AND ONE LEAKY ROOF. THEY WERE GIVEN A FEW HOURS TO GRAB THEIR BELONGINGS AND GO. IT'S AN AWFUL SITUATION. MARCI IS LIVE IN WASHINGTON COUNTY. I CAN'T EVEN MANAGE HOW THE PEOPLE YOU'VE BEEN TALKING TO A ARE FEELING TONIGHT. Reporter: THEY ARE ANGRY AND UPSET. THIS APARTMENT BUILDING HOUSED 13 FAMILIES. ALL ACCESS T APARTMENT IS NOW CLOSED OFF AND ALL OF THESE FAMILY MEMBERS WERE FORCED OUT WITH JUST HOURS NOTICE. A LOT OF US DIDN'T HAVE A PLACE BEFORE WE CAME HERE. Reporter: OVERCOME WITH SADNESS, LYNN CAN HARDLY GATHER HER BELONGINGS WITHOUT SOBBING. I'M SO EMOTIONAL RIGHT NOW. WHERE ARE WE ALL GOING TO GO. WE DON'T HAVE NOWHERE. Reporter: THE TEARS, THE UNCERTAINTY AND THE PACKING GOING ON INSIDE THE APARTMENT IS TAKING PLACE INSIDE WITH 12 OTHERS HERE AT JEFFERSON PLACE AS WELL. I HAVE A LOT OF EMOTIONS RIGHT NOW. I'M SAD. Reporter: RITA HEARD THE WATER POURING INTO THEIR APARTMENT BUILDING DURING THE HEAVY RAIN AND CALLED 911. IN THE ATTIC YOU CAN SEE WHY IT CAME THROUGH. LEAKS WERE BEING COVERED WITH TARPS. TENANTS SAY IT'S BEEN LIKE THIS FOR SOME TIME. THE FACT THAT NOBODY CARES ENOUGH TO COME AND DO SOMETHING. Reporter: THE DAMAGE INSIDE THE BUILDING, OFFICIALS SAY MADE IT UNSAFE FOR ANYONE TO STAY HERE. AS UPSET AS THE TENANTS WERE THEY AGREED AND SHOWED US THE BASEMENT AS WELL. INSULATION WAS HANGING AND THE SMELL OF MILDEW WAS OBVIOUS. ALL THAT MOLD. Reporter: TO THESE RESIDENTS THIS WAS HOME. A PLACE THEY WERE FORCED TO PACK UP AND LEAVE WITH HOURS NOTICE. I KEEP PRAYING THAT SOMETHING GOOD IS GOING TO COME OUT OF THIS. I PROBABLY WILL NEVER BE ABLE TO COME BACK HERE. IT'S STILL WHERE WE HAD TO STAY AND NOW WE DON'T HAVE ANYWHERE TO GO. Reporter: AS THE FAMILIES WERE LEAVING, THERE WAS A LOT OF CONFUSION OVER WHO IS RESPONSIBLE FOR THIS BUILDING. I DID LEARN THAT WELLS FARGO FORCLOSED ON THIS BUILDING. I DID LEARN THAT IT'S NOW THE SPO RESPONSIBILITY OF A RECEIVERED OUT OF CALIFORNIA. HE SAID AFTER THE THREE TO FIVE DAYS THAT THE FAMILY ARE BEING HELPED BY THE RED CROSS, IF HE CAN'T GET THEM BACK IN, HE ASSURED ME HE WILL MAKE SURE HE FINDS THEM A PLACE TO STAY.

Leaky roof forces families out of homes in Washington

Inside Jefferson Place, there were tears and confusion as 13 families packed up their apartments, unaware of where they would live.