About Me

Susan Morgan is a 31 year veteran of the mortgage industry. She manages a branch for American Mortgage Service Co located in Ft. Mitchell, KY. Her office walls are decorated with numerous industry production and "top producer" awards she has earned over the years.

Susan prides herself on her list of thousands of happy customers and the ongoing relationship she has established with those customers. Her business is generated by "word of mouth" referrals from previous clients and realtors. HER #1 GOAL IS 100% CUSTOMER SATISFACTION. She continues to work with new clients daily as well as previous clients whom she has had a working relationship with for years. She provides the type of service that "keeps them coming back". She is well known in the industry for her high level of knowledge and expertise.

She has personally closed over $600 million in mortgage loans in her career, helping thousands of families purchase or refinance their homes. Each transaction is highly personalized. Susan’s experience and knowledge enable her to guide her clients through the home buying or refinancing process and design the program and terms to best suit the client's needs. Her affiliation with American Mortgage provide her the tools and products to provide the most competitive rates, programs, and service. From no down payment programs to JUMBO loans, Susan is equipped to accommodate the needs of virtually anyone seeking the best in home loan financing.

Susan’s team includes Jamie Board, Loan Officer Assistant/Loan Processor, and Regina Hirsch, Loan Officer Assistant. When you work with Susan and her team they will guide you through every step of the process.

Reviews on Zillow

2780642

"As a first time home buyer, I started the process with a list of questions a mile long. Susan was kind, considerate, understanding, and professional. She never minded answering questions, reassuring us, and making sure that we were always up to date on the process. Susan and her team are great examples of how to make a home buying purchase a breeze. Thank you so much for everything! "

5.0/5.0

by Ann Glende

2762865

"When working with a loan officer, you want someone knowledgeable, trustworthy and who will be there to walk you through the process. Susan had all of these qualities and more - exceeding our expectations! She was always available to answer our questions or would get back to us in a timely manner. We felt she was there for us throughout the entire loan process and made our home buying experience so easy. We were even working with her out of state and never met, but by the end of the process I felt like I knew her personally. I would highly recommend Susan to family and friends. She will work hard to find you the right loan to fit your needs best! more "

5.0/5.0

by Erin

2714707

"I contacted several lenders that were recommended to me and, by far, Susan and her team were the quickest, friendliest, and most competent to work with! I highly recommend Susan and her team without reservation! Thank you so much for making this an enjoyable experience! more "