General Conditions of Service

Please read the general conditions below. These terms and conditions, which are subject to change, are
applicable to all users and visitors of MOBYshirt.com.

1. Prices

- There are no additional costs other than those clearly indicated in the total of the " order
summary"

- None of our products is subject to customs duties if sent within the European Union. Customs
duties may be payable only if your domicile is situated outside the European Union. The actual
value of any duties to be paid is calculated by the customs officials at the moment of the goods'
inspection and therefore cannot be calculated 'a priori'. The collection of said duties shall be the
responsibility of the courier in charge of consignment.
We reserve the right to make changes regarding the price, description and/or availability of products
without notice. Always check the latest prices before placing your order. In addition, we reserve the
right to limit the quantity of any product which may be ordered.

2. Payments

You may choose from among the following payment options:

- PayPal

- Bank transfer
Payment by credit card or PayPal account occurs through the secure PayPal systems in real time. In both
cases MOBYshirt.com does not acquire any payment details (credit card details or PayPal code) of
users.
The manufacturing of products commences as soon as we have received confirmation of your payment.

3. Products

We have made every effort to visualize, as accurately as possible, the colors and textures of the fabrics
which appear on our website. However, the colors and textures which you effectively see will vary
depending on your monitor settings and video card. Therefore we cannot guarantee that they will be
faithfully visualized. Please also refer to the colors shown on the fabrics card.
All fabrics described as cotton are considered as being 100% cotton.

4. Measurements and styles

All our dress shirts are manufactured on the basis of the measurements and indications which you
provided. You may choose from among the following options:

a) provide us with your body measurements.
b) provide us with the measurements of a shirt whose size you particularly like.
c) opt for a standard size.

a) In the first case, centimeters of fabric will be added depending on the type of fitting you have chosen.
The accuracy of the measurements provided by you is obviously extremely important in terms of the
final results. Please ensure that you have entered the correct data before placing your order.

b) If you decide to supply us with the measurements of a shirt which you already own, you will receive a
shirt of identical size as the original. However, please note that we generally cannot guarantee that the
style and cut will be identical. The shirt's appearance obviously depends also on the other stylistic
elements which you chose.

c) The standard measurements refer to the collar size of the finished shirt. For example, if your neck
circumference is 40 cm, widened by a couple of centimeters for comfort, then your size would be 42.
MOBYshirt sizes, available from 37 to 49, refer to the average European body build.
Two shirts ordered at different times may vary slightly. This is because we are continuously committed
to improve the style and the design of our shirts, which may therefore change over time concerning
their particulars. But also because the same fabric colors may vary slightly, since modern dyeing
techniques mean that different bolts of material may have slight variations in color shades.

5. Customer Care

Our aim at MOBYshirt is to ensure your complete satisfaction. If the shirt you have ordered proves
defective, damaged or differs from your order, then MOBYshirt shall replace it. Please read the
information page relating to MOBYSHIRT customer service for further details.
Please note that, in accordance with the Legislative Decree 185/99, MOBYshirt garments are not subject
to the right to cancel, since said garments are made-to-measure, and thus form part of our optimized
service provided for customers.

6. Dispatch

All our products are usually delivered to your residence within a maximum of three weeks. In the event
of particular circumstances (bank holidays, special events, transport delays, etc.) actual delivery may be
delayed slightly.
We have entrusted POST to deliver our products.

7. Personal information

Your privacy is very important to us. We do not disclose any of your personal details to third parties. At
any time, you may gain online access to modify any of your personal details which are in our possession.
Please read our Privacy Policy for additional information.