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We had a good time here but if a sea view matters it's really important when you book to check on exactly how much of the sea you will view. When we booked the publicity stated that all rooms have views of the sea, but when we arrived in ours the view was more of concrete than water. The second...

Lovely apartment with a fantastic view of the beach. Fell asleep listening to the sounds of the waves crashing on the beach. Nice sized apartment with good facilities. Is not serviced daily but plenty of towels and other items in the room. Onetangi Beach is a bit isolated, which is great if you want to get away from it all,...

We began by arriving at 11pm after an excursion. There is literally no one anywhere to greet you. Finally we starting screaming"HELLO" to which a light came on and a barefoot man greeted us, made us sign a paper, showed us our room and left. Hospitality a solid zero out of ten. The room smelled like sheep live in the...

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Helpful?

Thank Ramzy R

TheSandsWaiheke, Owner at The Sands - Waiheke Island, responded to this review

Thanks Ramzy for the review and sorry you found our hospitality zero. Our office hours are 8am to 8pm and we had tried to get in contact with you to see if all was ok and a eta at 8pm, by 11 we went to bed and at 11.45pm when you arrived we were well asleep,so not as bright &...

The apartment was perfect for a weekend away in Waiheke. It's directly across from the beach, a short walk from a couple wineries, and just next to the bus stop. The manager was incredibly friendly and insightful, he made staying there easy and went beyond our expectations. Overall, I highly recommend The Sands for anyone looking into a place for...

Great Apartments. lovely location. Nice views and close to great Cafes and eateries. Well appointed and quiet. Hosts very nice but the Cleaners need to be sacked. Very disappointing presentation of such lovely Units.

On arrival. And during our stay we found the manager unfriendly with poor service. We have stayed in many resorts as we find the service top grade. For the money paid we did not find this up to standard with other resorts. The apartment was not very clean the bathroom in particular. . The apartment needs an upgrade. Apart from...

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Thank Jude W

TheSandsWaiheke, Owner at The Sands - Waiheke Island, responded to this review

Thanks for the feedback Jude.
While we all try to walk around with a smile on our face in this industry, sometimes we are nothing more than being human.
The apartments here are individually owned and the decor can differ slightly from one to another.
Sorry about the bathrooms not being clean we will pass this onto our staff for...

Right on Onetangi Beach. Very clean, tidy, modern apartment. Close to bus routes. Three cafes/restaurants near by. Quiet and peaceful and we could hear the sea for the duration of our visit. The hosts were very welcoming and went out of their way to be of assistance. Even gave great local meal advice for the travelling vegetarian among us. We...

These apartments are well appointed, with views.
Close to the beach, and some great cafes nearby. Our host was friendly.
We really enjoyed our stay. We had a 2 bedroom apartment, each had ensuite.
We are definitely going to book here again. Thanks.

I contacted this place about 2 weeks ago to check on availability for a night for a group of 30 people.
The owner/operator Erin first said she could not accommodate us as its peak season (November 2016), which I understand. However, she also advised they could accommodate us for a surcharge for the 1 night, which we were happy to...

Located directly on Onetangi Beach, The Sands offers a selection of one, two & three bedroom fully self contained apartments. Close to ferry points, wineries and other island attractions. We are only a 35 minute ferry ride from downtown Auckland....more less

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