Real-Time Test Call Generator
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As the saying goes, ‘time is money’. Undetected metering and billing errors and network service issues can quickly escalate, leading to reduced revenues and increased customer churn. The increasing popularity of no tie-in products means identifying and resolving service issues as quickly as possible is more important than ever.

Real-Time Test Call Generation with 4G/LTE Data Streaming

We are the only company to provide real-time call results on real smartphone handsets.

Even when our TCG units are deployed at remote switch locations, the user can still view real-time call results to instantly identify network service issues and revenue leakage. Our scalable hardware can be deployed domestically to test multiple switch locations and internationally for roaming services.

The system is designed to rapidly deliver results with an intuitive and user-friendly interface. The user can easily detect issues from using our dynamic data slice reports or by setting automatic alerts to track call failures, unbilled CDRs or call rating issues. Our system also supports rating for both USSD and SMS pre-paid balance charges, by interrogating the network balance before and after the call to provide real-time rating call results.

The user can remote control any of the Android smartphone handsets to check call logs on the phone and capture all SMS network notification messages to validate customer experience and avoid ‘bill shock’ scenarios.

Data Assurance Upgrade

Research suggests smartphones are now the most widely used device for adults to access the internet. This presents a challenge for Telco professionals as demanding Data services such as audio and video content are accessed from mobile phones, via 4G/LTE networks.

According to the latest OFCOM Communications Market Report* 7 in 10 adults now own a smartphone. The continued take-up of this technology is leading to significant increases in the amount of mobile Data usage, which according to the report increased by 64% on the previous year.

Applications including Facebook, WhatsApp and LinkedIn are increasingly utilised, with the report highlighting 50% of all adult social media time, was spent accessing social media via a mobile phone.

Our automated CDR matching and rating tool is used to reconcile all call events for end-to-end reconciliation.

The system offers full reporting with management KPI reports and daily, weekly and monthly issue tracking reports.

Our dynamic data slice reports give the user flexibility to manipulate reports to quickly identify issues and present them clearly for different internal teams such as finance, commercial and technical.

Tailor Made Solutions

Some customers require bespoke solutions which is why we offer flexible system options, from minor new features to significant and bespoke new system enhancements. We can provide any solution from an entry level TCG Standalone system to Sim Server TCG systems, to cover full domestic and roaming test event requirements.

Benefits

TÜV SÜD BABT certified products for regulatory compliance.

Complete more test calls per unit than competitor systems saving time and money.