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Business banking with a consumer touch

Future banking

White paper: Business banking with a consumer touch - it's time to get personal.

Business banking customers want to be treated like people. It's that simple.

95% of commercial clients who bank digitally in their personal lives now expect to bank digitally at work as well. And they want their at-work banking experience to be as seamless, fast and intuitive as their personal banking.

With the technology behind these services widely available, why are similar user experiences not being so widely enjoyed by corporate clients?

This white paper is the result of our research into this anomaly weighing up the evidence, examining the causes and looking at how some banks are working hard to improve their customer experience and gain a competitive edge.

What's inside?

What commercial customers want: stats, facts and evidence all pointing to banks needing to provide a consumer touch to their business banking solutions

Next generation banking: key features of digital-first banking solutions

Top technologies: a round-up of the top technologies banks simply can't ignore

The commercial bank of the future: How the business banking environment will look post-2020

If you like what you see, get in touch with our experts today to discuss your business banking requirements.

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Actionable insights

Banking behaviours

How are our expectations of commercial banking impacted by what's happening in the retail space

Top technologies to watch

Technologies commercial banks cannot ignore

Future banking

Make sense of the past to help you get ready for the future

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