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Passenger sues British Airways over confusing Granada with Grenada

Would you be angry if your flight intended for Columbia, South Carolina, went to the South American country Colombia instead?

Something similar happened to American traveler Edward Gamson. Under the impression he was on a British Airways flight to the Spanish city of Granada, the dentist ended up on the Caribbean island of Grenada—4,000 miles away from his desired destination.

The mix-up initially resulted in apologies from BA staff on board the flight, and a promise that the couple would be put on the plane’s return trip to Gatwick en route to Granada. Instead, they were subjected to a further three-day ordeal which resulted in them never reaching Spain, and a refusal by BA to reimburse their £2,650 first-class tickets.

Gamson is suing the airline for $34,000 for ruining what he says was to be his first vacation in two years. He’s laying the blame on airline staff, asserting that he “made it absolutely clear to the booking agent I wanted to go to Granada in Spain.” Gamson is representing himself in the suit.

Gamson’s ticket reportedly said “Grenada,” without any further information.

British Airways isn’t commenting about the case, because it involves active litigation.