Thanks to amazing bandwidth and Internet access growth, stunning programmer productivity improvement, and wide availability ofbusiness process data in the last 2 decades, data-driven dashboards (DDD) can now be built quickly. Dashboards enable meaningfulinspection of a complex system to support decision-making. A complex system can be a portfolio, a business unit, a governmentagency, or an industry. Dashboards typically take existing operational systems, extract and analyze the data, and present informationto create a compelling user experience interface.

Use a Dashboard for internal or external purposes. Internally, improve efficiency, governance, compliance, and change management.Externally, increase effective communication with stakeholders, increase transparency, and solicit input to aid decision-making andpolicy formation. Finally, use a dashboard to improve agility in executing complex initiatives. 1964, Michael Scott 1964, Michael Scott Morton first articulates Morton first articulates DSS concept at HBS DSS concept at HBS 1971, DSS term first 1971, DSS term first used in publication by used in publication by Gorry& Scott Morton, Sloan Management 1964, Michael Scott

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DTV.gov user analytics operational

experience platform systemsInstead of retrofitting your data, and training your staff or consumers to use a complex COTS package, Computech consultantsdeliver easy-to-use, customized dashboards that minimize your transition period. We bring not only technical expertise with Web2.0 tools and open source products, experience with Geographic Information System (GIS), interactive media tool kits, and UserExperience design, but also years of change management to ensure your success in addressing the human change element, whenit may be applicable.

7735 Old Georgetown Road, 12th Floor Bethesda, MD 20814 | 301-656-4030 | www.computechinc.com December, 2009Move to Digital TVFor a large communications client’s initiative to transition from analog to digital television,Computech created a data-driven dashboard that enabled dialog with the public, and enabledthe client to actively manage the transition. This dashboard coordinated congressional andgrassroots outreach, facilitating targeted training, and guided the rollout. On June 12, 2009,the DTV transition date, 11,774,906 DTV.gov page views were recorded. Computech builtinteractive videos, maps, and media tool kits into the dashboard to improve communicationwith the public. This dashboard showcased the government’s capability to be transparent andopen, making available transition data to all stakeholders from public-facing tracking statisticsto internal executive-level decision-making. Computech used Web 2.0 and GIS technologies,and incorporated diagnostic tools, to deliver a content-rich, easy-to-navigate, and mission-critical dashboard to support “open” government.

National Broadband Rollout

For a large government client, Computech’s data-driven dashboard communicates progresson the development of a National Broadband Plan, engages widespread stakeholderparticipation, integrates public and private issues, and collects and shares policy drivers.This dashboard showcases the government’s capability to extend the “open” government concept to real-time participatoryinteraction via crowdsourcing. Computech incorporated numerous social media tools into the dashboard, such as open commentingto blog posts, tweeting your questions, as well as sharing and voting for ideas on developing the national broadband strategy. Thereare also over 40 interactive workshops and events with supporting videos, documents and podcasts.

Golf Course Management

For the nation’s premier golf course management company, Computech delivered adata-driven dashboard that transformed and streamlined mergers and acquisitions andoperational and financial management. The dashboard eliminated the need to add staffas a result of growth, provided accurate financial data daily instead of unclean data once amonth, and dramatically improved efficiency and effectiveness. The dashboard consolidatedsix departmental databases into one comprehensive, integrated library, and reducedcorporate invoice review time by almost 20-fold.

Project Portfolio Management

For an organization whose IT group grew from 30 to over 500 in 4 years, and whosesoftware development and maintenance projects multiplied ten-fold in that timeframe, ourstaff delivered a project portfolio management dashboard that supported growth, drove consistency and predictability into projectstatus reporting, and provided at-a-glance key information to business and IT stakeholders. This custom system used the MS Sharepoint collaboration platform, and was operational in less than 4 months, the labor of 3 FTEs. The dashboard was intuitive, presented data in multiple layers, and used data that was naturally generated from this organization’s project management practices. The dashboard provided early warning and insights into the organization’s functions, offering opportunities for coaching and corrective action. The transition from one department to multiple using this dashboard was seamless.