Business Press Releases

CandleScience Opens West Coast Distribution Center in Reno

CandleScience, INC
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4:43 PM, Jul. 30, 2013

July 30, 2013
Contact: Sean Salemme
Email: sean@candlescience.com

For Immediate Release

CandleScience Opens West Coast Distribution Center

Morrisville, NC - CandleScience, Inc., e-commerce provider of candle making supplies, announced today the opening of a second shipping and distribution center in Reno, Nevada. The new distribution center in Reno enables same day shipping for customer orders placed on candlescience.com prior to 3 pm for all continetal U.S. time zones. The Reno shipping center also decreases shipping time and cost of customer orders shipped to locations in the Western United States.

CandleScience's desire to lower shipping cost and the demand for fast shipping were the major factors for the establishment of a second distribution center in Reno. "Most of the basic products needed for candle making like wax and fragrances oils can be bulky and heavy, which is costly to ship," said Michael Swimm, co-founder of CandleScience. "With our primary shipping location here in Morrisville our customers out west had to pay higher shipping costs just to receive their order. To address this issue we knew we needed a new warehouse and shipping point somewhere out west. We considered several different locations and we found that Reno would best accommodate our business and serve our Western customer base."

Daniel Swimm, co-founder and brother to Michael, added, "We know that a great deal of our customers make candles for additional income or as a primary business, and high shipping costs can affect their profitability. Anything we can do to lower shipping cost and reduce trtansit time is a major priority."

"Prior to Reno, we could only process orders for a shipping time of one to two days for 55% of the U.S. population," said Zeb Watson, Shipping and Warehouse Manager. "Now we can service 76% of the U.S. population within two days and 99% of the population withing three days."

In addition to same day shipping on all product orders, CandleScience recently implemented an industry-leading ‘hassle free return policy on all of its products. "Our continued commitment to provide our customers top quality products and customer service is our foundation of our bvusiness, and is what fuels our growth," added Daniel Swimm. "We will continue to focus on initiatives that improve CandleScience's product quality and customer experience."

About CandleScience
CandleScience is an e-commerce business that provides candle making supplies and services to candlemakers both small and large. CandleScience places a heavy focus on the research and development of quality candle supplies and products, and on the efficient and low cost distribution of raw materials needed for candle production. CandleScience was founded in 2003 and is headquartered in Morrisville (Raleigh-Durham), North Carolina. For further information on candlescience products and services visit candlescience.com

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If you would like additional information about this topic, please contact Sean Salemme by email at sean@candlescience.com