In the Hublot Website, it states that "ceramic is considered a "scratch-proof" material that will never show any signs of wear or aging."

However my Hublot Big Bang Black Magic shows signs of scratches at the Microblasted Surface of the Endlinks which are made of ceramic, despite wearing it occasionally and carefully.

The scratches or marks actually didnt bother me much, but since I was able to get hold of the Hublot Rubber to remove marks on Matt Ceramic, I watched the tutorial on the Hublot Website and attempted to refinish the affected surface. In the tutorial, it mentions that the rubber will bring back the ORIGINAL ASPECT of the ceramic.

To my horror, the microblasted surface was left with very fine hairline scratches. Then as advised in the tutorial, the whole surface was rubbed over for a homogeneous surface, resulting in the Microblasted Surface being removed, leaving a lighter uneven tone with hairline scratches.

I wrote to Mr JS Cretin twice regarding the issue, and there was no reply. The least one would expect from Hublot, would be a reply if not from Mr Cretin, but at least from Customer Service. It is a pale of shadow of what used to be a remarkable Hublot After Sales Service. Even if they choose not to take ownership of the matter, but at least a reply would suffice. After all the Rubber was produced by Hublot and it did the contrary of bringing back the original aspect of the ceramic. What is the point of having a Surface that can be scratched or removed, even though the Ceramic under it may be scratch-proof.

There is nothing much I can do to reverse the damage, but at least I would like to advise others to refrain from using it on the Microblasted Surface of your Big Bang Black Magic.

Attached are photos of the watch. It is difficult to micro shot the surface with my mobile camera and it does not come out very well after uploading it to photobucket, but it is apparent even without using a loupe.