Client Billing Coordinator

Client Billing Coordinator

Job description

Isentia is the Asia Pacific’s leading media intelligence and insights company providing services to the world’s biggest brands and organisations. Powered by cutting-edge technology and a team of world class experts, our mission is to help businesses leap-forward where only genuine insight can take them.

A position has become available as a client billing coordinator located at our Manila office in the Philippines.

Client Billing Coordinators are responsible for the accurate and efficient data management of our customers information which is relied on for multiple purposes across the business.

Requirements

Key Responsibilities

Manage the set-up, maintenance and shut down of client billing in Isentia systems in accordance with contracts

Identify issues and implement solutions to ensure a more accurate service for the client

Proactive in identifying areas where procedures / administration tasks could be improved

Enter data in Salesforce CRM as per activity and client feedback for client intelligence

Provide ongoing and ad-hoc reports as required to account management teams and clients to help track and manage content volumes included in contract

Essential Criteria

Completion of a bachelors degree or equivalent

Strong problem solving skills

Ability to work to deadlines and under pressure

High attention to detail with an ability to prioritize tasks

Commitment to personal development

Enthusiastic approach – self managed

Dedication to quality and a sense of personal responsibility

Proficient with MS Office programs, in particular Outlook and Excel

Excellent command of English

Excellent written and verbal communication skills

Excellent spelling and grammar

We offer an opportunity to work with a great team of talented, innovative and passionate people across the Asia-Pacific and access to our innovative search technology, comprehensive coverage and expert research. We offer competitive salaries and benefits like discounted private health insurance, fruit at work, free flu shots and great social events.