Engagement levels are up at SickKids

The happy, smiling faces at SickKids can be explained, at least in part, by the high employee engagement scores recorded in a recent survey distributed to all staff. With 72 per cent of employees taking the time to fill it out the survey, results included a 75 per cent job engagement score and a 72.7 per cent organizational engagement score. These are high and above the average scores of other hospitals, and other Canadian organizations in general.

Employee engagement is tied closely to organizational performance, so SickKids takes the results of its Metrics@Work Staff Engagement Survey very seriously. Within the range set by SickKids in its 2010-2011 performance planning, the survey results do more than just demonstrate that SickKids is a great place to work. They show that employees are committed to ensuring that the organization’s mission, vision and values are realized.

The surveys are conducted on a regular basis at SickKids and are an important tool in goal setting and action plan formulation. The data are broken down by department to provide managers with useful information to work collaboratively with their staff on improving local work environments within the hospital.