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Our Services

Alphatech Systems offers comprehensive and wide ranging services to support our clients and their operations.

Our services include:

Full after-sales support for all our products for the life of the instrument, including

Our Technical Service Team

Alphatech Systems Service Engineers possess a strong knowledge base that ranges from mechanical skills (including engineering practices of design and fabrication), to electronics (including component level design and repair), through to software implementation and application. They are customer focused, and seek to support the customer as well as the product.

Alphatech's Service Engineers fundamental and application skills are continually being expanded through manufacturers' factory training which covers a wide range of technical equipment, including, but not limited to:

Atomic Absorption Spectrometers

Autoclave sterilization

Cell disruption and homogenisation

Centrifugation

Dissolution systems

Fluorescence / IP scanners / Plate Readers

Gas Chromatography

High Resolution GC/MS

HPLC

Mass Spectrometry

N2, H2 gas generators

pH/Conductivity/Temperature/Turbidity/DO

Rheology

Robotics (sample preparation etc.)

Thermal Analysis

TLC

Ultra-low Refrigeration

UV / Vis / Fluorescence Spectrophotometry

X-Ray imaging: in-vivo research, Medical Diagnostic, and Theraputic

We also have extensive experience and skills in:

Ultra-Sonicators

FT-IR

This skill base enables our engineers to approach any piece of equipment with a high level of diagnostic expertise, regardless of whether or not they have previously seen the instrument.

Alphatech Systems' engineering service covers all of New Zealand, and upon arrangement, we can also undertake contract work in Australia or Asia please enquire. Occasionally, we may acquire assistance from one of our selected contract engineers should your urgency, our availability, or your location warrant this.