Aviation Departments by County

About Aviation Departments

Do I contact the Aviation Department with complaints about airline service?

If the problem cannot be resolved directly with the airline carrier, the complaint should be directed to the U.S. Department of Transportation's Aviation Consumer Protection Division (ACPD).

Does the Aviation Department regulate drones?

The regulation of drones, or unmanned aircraft systems, is relatively new and still evolving. The FAA has developed operational rules known as "Part 107" rules for commercial use drones. The Academy of Model Aeronautics is responsible for coordinating community-based safety guidelines for recreational use drones.

What is a Public Use Airport?

A public use airport makes its services available to businesses and the general public. They are distinct from private use airports which are used exclusively by their owners.