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Astonishing TV

“There is no doubt that some elderly patients really appreciate someone like Mick talking to them. It is clear that he can really connect with them and develops a tremendous rapport as he often knows exactly what they are going through.

“The dignity and respect he shows in one of the stories in Ambulance is deeply touching.

“He is hugely well respected by colleagues. If nothing else, it proves that you are never too old to join us.”

The identical twins

This week’s Ambulance also features twins Julie Jenkins and Karen Gamston, who sit next to each other taking 999 calls.

Karen has a difficult shift when an aggressive caller, whose wife is bleeding heavily from a throat wound, continually shouts and swears at her as she tries to give first aid advice.