How can we help you?

I am receiving a password reset link but it's not allowing me to change my password

If you are receiving an error message that states "invalid request, please try again", please wait for 5 minutes or so and then request another reset password link. You will need to make sure that you use the link in the most recent email that is sent to you. If you use an old link, the link will have expired and you would receive an "invalid request".