Lily Wu, Peer Support Worker, South Western Sydney Local Health District

The case for peer work

Find out how your organisation can benefit by developing a mental health peer workforce.

As mental health and community services in Australia change to become more person centred, organisations must keep pace. More and more organisations look to the firsthand experience of mental health service users (consumers) and carers to help deliver services that are fit for purpose and sustainable. Evidence suggests that employing peer workers, or ‘experts by experience’, will have a positive impact on the quality of services and client outcomes.

Following is the evidence to champion and mobilise a peer workforce within your organisation.

Evidence base

Acknowledgements

The content of this resource was informed by research conducted by Leanne Craze of Craze Lateral Solutions and in consultation with peer workers. All photos and videos are reproduced here with permission.