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Practicing Innovations in Health Care Delivery

Regardless of what happens with health care reform and other developments, the health care business model is changing. Accountable care organizations (ACOs) are fundamentally changing the way health care is delivered, pioneering a more collaborative approach that aligns incentives with the value of care delivered rather than the volume of work done.

There is no single path down this road, but implementing an ACO model requires four foundational elements: sharing information and having it available at the point of care; coordinating that care across multiple facilities, multiple settings and multiple providers; engaging consumers in new ways to make sure they are actually making the right choices for themselves and for their families; and finally, organizations need sophisticated analytics to monitor the performance of the providers and the system.

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