"We were going through a major period of change management—critical for a growing business. NetSuite gave us real-time access to information about what was happening in the business, and we were able to use that intelligently to see what was working and what wasn't."

—Orlebar Brown

Results:

The company's profit margins improved immediately after bringing in NetSuite

Integration of ecommerce, point-of-sale, and outsourced warehouse processes now delivers reliable real-time information on inventory and other business processes

NetSuite greatly eased Orlebar Brown's transition to new software, new office premises, and a new bank

Challenges:

Combination of limited business software and spreadsheets limited growth of popular clothing retailer

Software and spreadsheets couldn't handle inventory management because of complex supplier relationships resulting from the company's need for both finished goods and raw materials for custom-built garments

Management information was out of date and unreliable because software and spreadsheets were not integrated or synchronized

Orlebar Brown wanted a solution that could support Mac and Windows users, and wouldn't disrupt the company's simultaneous transition to a different bank and larger premises

Solution:

NetSuite's cloud architecture easily supports Mac and Windows users

NetSuite partner BlueBridge One helped the company with implementation and consulting, meeting a 3-month go-live schedule