Job Description

Reporting to the Executive Director of the Residence, the Director of Health & Wellness manages the overall nursing program for the residents.

Key Responsibilities

To complete all care pledge assessments, develop service plans and arrange resident’/family care conferences and ensure all are up to date. To ensure the service plans and care staffing reflect and meet the residents needs

To work closely with Sales and Marketing to optimize occupancy & revenues

To schedule and adjust Health & Wellness staffing to ensure consistency with the residence’s current occupancy levels, the acuity of the residents, the services being purchased and applicable union agreements

To set purchase quotas for care supplies and manage supplies within the context of the annual budget

To manage care revenues and labour costs in line with annual budgets; monitor labour metrics such as overtime and take corrective action

To supervise the medication administration program including; administration of medication by all staff and resident self medication assessments and audits; monitor control and safekeeping of drugs & narcotics

To assist the ED with budget preparation for the Health & Wellness department.

To establish and maintain relationships with key external agencies/stakeholders to facilitate delivery of services to residences and be an active member of health system

To collaborate with ED and other leaders to implement quality and safety plans, and achieve accreditation standards and high resident/staff satisfaction

To investigate complaints/incidents ensuring appropriate action taken

To co-ordinate and monitor the Infection Prevention& Control Program for the H & W Department.

To uphold and promote the organization’s values and philosophy of care and Professional Practice Model, relating particularly to ethics, morality and integrity as set out in Revera’s Code of Conduct.

To complete all other duties as assigned.

Qualifications

To plan , direct and facilitate the operation of assets, liabilities, capital and corporate accounting departments

Current registration as a Registered Nurse or Registered Psychiatric Nurse or Registered Practical Nurse or Licensed Practical Nurse from the applicable provincial/state professional regulatory body; competency to perform skills within their scope of practice;

Degree or Diploma

Minimum of 5 years relevant clinical experience and 1 year leadership experience, preferably in a retirement residence;

Must possess strong leadership skills and ability to communicate the terms of residents’ contracts and services to front line staff;

Thorough understanding of effective HR practices and policies;

Experience working in a unionized environment and managing under a collective agreement (where residence is unionized);

Effective communication skills to respectfully and compassionately deal with employees, older adults and their families;

Must have demonstrated sound financial knowledge and understanding of how decisions can affect/impact results;

Solid understanding of business planning processes and key business metrics to be achieved;

Current C.P.R. and First Aid designation required;

Computer proficiency in Microsoft Office applications;

Proficiency in a 2nd language consistent with the resident population is considered an asset.