Career Spark Case Studies

A Professional Services Organization

THE ISSUE

A large accounting and consulting firm was experiencing high turnover rates and low job performance among a large percentage of their administration teams.

ORIGINAL STRATEGY

The company had been using traditional methods of hiring, including relying on resumes and interviews to find the people they were looking for however they noticed a consistent trend that many of their hires were not performing nearly as well as they expected. In order to resolve this, the HR team began increasing the number of interviews each candidate had to go through in hopes that the hiring team would be able dig deeper into the experience and qualifications of each candidate and as a result be able to find and hire better people.

Unfortunately, this approach meant a substantial increase in the number of valuable hours that needed to be invested into the hiring process – and even with all the extra time spent with candidates, it was still not resulting in any better people performance results. They reached out to Career Spark to see if we could help them with a new solution.

A NEW APPROACH WITH CAREER SPARK

They implemented the Career Spark method at the front end of their application and hiring process to accurately compare candidates against the benchmark success profiles of the specific roles they were applying to. Providing insight, accuracy and the ability to actually predict how well a candidate would perform in the role, before they even hired them.

BEFORE & AFTER RESULTS

Efficiency: The company reported that they saved 10.5 hours per every hire

Performance: They saw a 20% increase in the number of employees rated as high performers in year one of all newly hired employees.