Useful information about London City airport

Club World London City is our 32-seat Business Class only service between London City airport and New York JFK.

It couldn't be easier to travel to the airport from the City of London and we have arranged much shorter check-in times for your convenience.

You can also use a British Airways check-in kiosk to print your baggage tags even if you have already printed your boarding pass at home. When you have printed your baggage tags, please drop your tagged baggage at one of the Bag Drop desks.

You can take advantage of OnAir capability during the flight, allowing you to send emails or texts from your mobile phone.

You will clear customs at Shannon* en route to New York, speeding up your journey through the airport on arrival in New York.

The entire experience is designed to maximise your time, so you arrive in New York relaxed and ready for business.

Print your boarding pass

If you have used online or mobile check-in and need to print your boarding pass at the airport, you can collect it from a check-in kiosk or a check-in desk.

Bag Drop

If you are travelling with hand baggage only and have already printed your boarding pass, you can go straight through security to the gate.

You can also use a British Airways check-in kiosk to print your baggage tags even if you have already printed your boarding pass at home. When you have printed your baggage tags, please drop your tagged baggage at one of the Bag Drop desks.

If you have checked in before arriving at the airport but need to drop off your checked baggage, go to one of our Bag Drop desks.

Opening times:

Bag Drop desks open on the day of departure 2 hours before the flight departure time (the first Bag Drop desk opens at 05:30)

Do I need to pick up my bags or check in again?

If your bags have been labelled through to your onward flight destination, and you have been given a boarding pass for your next flight, you do not have to pick up your bags.

If your baggage receipt shows the destination 'LHR', 'LGW' or 'LON', you must collect your baggage at Arrivals/Baggage Reclaim before checking in for your next flight.

What should I do if I do not have a boarding pass?

If you do not have a boarding pass for your connecting British Airways flight, you will have to check in. Simply follow the Flight Connections signs and make your way to a Customer Service Desk where a member of British Airways staff will be able to assist you.

If your flight is with another airline, please see an airline representative.

Where should I go if I need assistance?

If you require assistance, your flight arrives late or you miss your onward flight connection, please see a member of the British Airways Customer Service team.

Docklands Light Railway

The Docklands Light Railway takes you directly to and from London City Airport. The station is situated 50 fmetres from the airport terminal and trains run approximately every 7 minutes to and from Canning Town, which links to the London Underground network. The journey time is about 10 minutes.

London Underground

The nearest London Underground station to the airport is Canning Town, on the Jubilee Line, where you can connect directly to and from London City Airport via the Docklands Light Railway. The journey time is about 10 minutes.

Travelling by taxi

Parking at London City

Make your journey easier with our parking partners. Leave your car at a nearby car park with quick transfers, drop it off right outside the terminal with valet parking, or combine an overnight stay with parking and transfers at an airport hotel.