"New" Comcast DVR Is, Predictably, Full Of Porn

If you have kids in your house, and Comcast or Time Warner Cable or whichever cable company you have sends you a DVR, here are is the first thing you’ll need to do:

• Delete the last guy’s porn.

or

• Keep the last guy’s porn for yourself, but hide it from your kids.

Yet another DVR with some lewd programming arrived at a kid infested house. When the customer called to complain, Comcast didn’t care.

“They didn’t care at all,” Allman said. “All they said was that they didn’t have the time to check all of the boxes and told me to just erase it.” “It’s hard to tell what is objectionable anymore. I bet there are some people who would have been glad to find it. But I am not one of them,” she said.

For the record, the titles on her box weren’t hardcore. G-String Divas and what not. Saucy.

Still, you don’t want your 8 year old watching that. Now Comcast is apologizing and promising that they will check the boxes. They won’t. Trust us. You need to check these boxes before giving them to kids. Then, if you find porn, you can complain about what “almost” happened. —MEGHANN MARCO

If a substitute teacher can be charged with endangering children by accidentally exposing them to a pop up ad, or Janet Jackson’s boob on tv leading to heavy fines, couldn’t some similar law be applied to what Comcast is doing? At the least you’d think the heavy handed FCC would be stick it’s nose into this.

I don’t understand the big deal. Be an adult, erase the data, and move on. What do they think Comcast owes them? Free service for life? A “promise” that they’ll check the boxes? Seriously, grow up. I hate people like that. They probably expected Comcast to come out and erase all the data for them. It was a simple oversight, probably a box that got put in the “done” pile before it got formatted.

In other news, Comcast internet comes loaded with access to millions of porn websites, 24-7. Here’s an idea, be responsible for your children. Lets see, time on hold to Comcast, 30 minutes, time to delete titles off DVR, 30 seconds.

Just to play devil’s advocate here, if I sign up for basic cable and a DVR, but I’m delivered extra content that I didn’t pay for (from, say, HBO), on said DVR … isn’t Comcast somehow engaged in pirating said premium material?

Sorry, this isn’t a reasonable complaint. You should have checked it over before usage. Don’t complain to Comcast, they are not going to be your kid’s parent for you. I would find it reasonable this equipment is not new. They get subscribers canceling all the time and they take their old equipment from them. They only get new units when needed when the older units fail. What do you expect them to do? Toss away the old ones because they were previously used?

The complaint here is less than meaningful, the child was not even “exposed” she saw it first, and hey, why wouldn’t you go over the features of a box you just got? I know many hate Comcast, but I do agree all the material should be deleted when verifying that the box was still working appropriately, but no big harm done and they even offered another box. Should have accepted, you don’t know how clean the hands were of the last person who used the thing…

Maybe someone should clue Comcast in to the fact that a computer illiterate substitute teacher in Connecticut got convicted of exposing her middle-school students to pop-up internet pornography when she failed to block the screen on a computer that started popping up porn ads or something, even though she did nothing because the pop ups occurred because of adware & spyware. What Comcast is doing is a lot worse, they’re completely indifferent to the situation.

Gotta wonder about the people who don’t erase that stuff before returning their DVR’s though.

Comcast CT IS blowing out the boxes’ hard drives. I know, because that’s why my wife works 12-hour days. Well, that and to support my cheese habit (not the hot new heroin, the actual dairy product.)
I wish our DVR had come with free pr0n. Of course, I also wish there was an All-SCRUBS channel.

Wow, I’m actually a bit surprised by the comments here. Yes, I think the parent needs to be responsible and check the box beforehand, but when I sign up for a new service such as a DVR, I expect to either receive a brand new DVR, or at least a DVR that’s reset to factory specifications. In this instance, neither was the case. It’d be the same thing as buying a refurbished piece of electronics. You expect it to be reset to the factory specifications. It should be extremely simple to do. Go to the menu, select reset, hit ok, and you’re done. I can’t believe Comcast can’t do such a simple job. It really shows how inept they really are.
And the checking??? They don’t need to check each and every box. They just need to simply reset each and every box. It’s as simple as that.

Yes; comcast should have done a reset on the box. There is a simple procedure. It’s built into the box. But the trouble is you need to hook it up to a TV to watch the menus to do it. You’ve met the fat morons who work in the comcast office for $6/hr. They aren’t going to be able to do it.

But the whining mentality of these over religious zealots who hate sex because the only good sex they had was with their priest when they were 11 is annoying.

Let the 8 year old see some porn. They will have sex in 4 years any how. If not sooner. As long as there is a condom used in the porn, it is educational. Well unless you support bush, and you can see by that what happens when you don’t use a condom.

So hopefully while this bitch is worrying about this and bitching at comcast; she gets raped hard while leaving the church on sunday!

skyyguy “So hopefully while this bitch is worrying about this and bitching at comcast; she gets raped hard while leaving the church on sunday!”

So people who have a different morality than you should be raped? (And it looks like you advocate drugging babies because they annoy you as well.)

I didn’t see anything in the article that said she was a Christian or attends church or invoked anything beyond the fact that she thought that it was inappropriate for children to be exposed to something that was more mature than they could handle.

She complained, wasn’t satisfied, took the extra steps to make her point known to Comcast … which is pretty much what Consumerist advocates time and time again.

Personally, I would be just as offended if my DVR came with a bunch of religious programming pre-loaded on it.

@typetive: Or you could just delete the religious programming and move on.

@wooster11: It’s actually not quite that simple. If it was, idiots would end up wiping them out at home. The “Reset to Factory” or “reset to defaults” only resets the user settings, it doesn’t wipe out the hard drive. Erasing all the content is a much different process. Can you even fathom how many of these boxes go through a company the size of Comcast’s warehouse every day? Use a little common sense.

OMG~!!! Did you know the internet comes loaded with porn too? should we sue Al Gore too?

Heres a hint, monitor what your kids are doing!

Delete the stuff on the box, and wow…problem solved, do you have any idea what kind of bull the cable companies have to deal with from uneducated consumers every day, give them a break that they didn’t have time to wipe the hard drive from a DVR