We call our support staff “facilitators”

Facilitators provide assistance and personal attendant care as required by the holiday guest, including personal hygiene, special dietary requirements, administration of medication, mobility support, care of personal spending money, support for specific diagnosed conditions such as epilepsy and diabetes. Holiday facilitators have varying qualifications, skills and life experience, including senior first aid and police clearance. They are provided with a comprehensive set of policies and procedures and are contracted on a mutual obligation basis which include confidentiality agreements.

Our facilitators are bright people with excellent Communication skills,
Compassion and Common-sense.

They are not engaged to support guests as ‘specialist’ or ‘advisory’ mental
health practitioners.