Your Security

As a public building, welcoming hundreds of thousands of patrons every year, we work hard to ensure your safety whenever you visit. This extends of course to the safety of our staff and visiting artists.

We regularly review all our security procedures. Awareness is an important part of staff training, especially for our Visitor Services teams who greet our patrons daily and conduct bag searches. We have our own in-house security team and employ private security agencies. We are in regular contact with emergency services to ensure we are ready to deal with any unusual events anywhere in the city. We take extra precautions to minimise the possibility of a terrorist attack. We share information with related city-centre networks about security advice, procedures and training. We always try to inform patrons in advance of any changes to our planned programme via local media, our online channels, and our Box Office team.

Whilst no threat can be completely removed, we believe our processes to be strong. Every patron at every performance can assist us by being vigilant. If you see anything suspicious inside or outside the building please report this immediately to a member of staff. Patrons are of course also asked to respect all ‘unauthorised access’ notices at all times.