MyTaxe

4.1 Rating
•
1990 Reviews

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S

Susan Robinson

03 Mar, 2017

Great price, efficient and on time pick ups plus good communication from company and the individual drivers

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Nigel Darbyshire

03 Mar, 2017

Won't use this taxi firm again. Booked a taxi for six people, price was 72 pounds as advertised by them on their website. Paid said amount online the day before our arrival. Whilst travelling down to London on train, received phone call to say I owed another 17 pounds as the advertised price was wrong. What an unproffesional bunch, totally conned me and my party. WONT USE THEM AGAIN!!

M

Maxine

03 Mar, 2017

You telephoned me on the day of my booking to advise you could not cover the return journey!!!!!!!!!!!!!

M

Mrs Jelly

03 Mar, 2017

Excellent

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Mrs June Lawson

03 Mar, 2017

VERY GOOD SERVICE. MEETING PEOPLE AT AIRPORTS A BOARD WITH NAMED PERSON APPRECIATED.

M

Mrs Jelly

03 Mar, 2017

Excellent

G

grape

03 Mar, 2017

Prompt and friendly driver ????

D

Duncan McCubbine

03 Mar, 2017

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Sean Rigby

03 Mar, 2017

My driver didn't turn up so I had to get an Uber so I didn't miss my flight. He eventually turned up 25 minutes late and started ringing the doorbell, waking up my wife at 5am. The cab had been booked for 4:30am. He and the cab company didn't answer their phones.

I would like a full refund.

M

Mrs. Antonit Thiruchelvam

03 Mar, 2017

J

James Berard

03 Mar, 2017

We booked and paid for a 6 passenger car, but one that could only fit 4 showed up. After 1 hour and 15 minutes and multiple phone calls to the main office, we finally had to leave in two cars and then had to shorten the business meeting we were going to from 4 hours down to 2:45minutes. Considering the flight we took was solely to meet with this business parter, the lost time was extremely frustrating and caused us to rush through important matters which may negatively impact our future dealings with them. Getting a phone call during the meeting from the dispatcher trying to argue that we would then have to pay for the 2nd car was not an additional level of stress that I was ready to handle at that moment--especially because I have a receipt of payment for a 6 passenger car that they chose to replace with two cars. To say I'm frustrated and embarrassed that my colleagues had to go through this would be an understatement.

C

Cassandra moles

03 Mar, 2017

Poor customer service

A

Andrew Brown

03 Mar, 2017

The driver insisted I needed to pay however I had pre paid the taxi. It took a while for the problem to be resolved.

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Noel Kirwan

03 Mar, 2017

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Pauline Weddell

03 Mar, 2017

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Vaneesha Amin

03 Mar, 2017

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Nirmal Kumar Joshi

03 Mar, 2017

Fantastic.

A

Azadeh Milani

03 Mar, 2017

Great drivers, on time, professional.

M

MR. Simeon Peter

23 Feb, 2017

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Jaroslav Havlik

12 Feb, 2017

Booked my taxi was very easy, taxi driver was very friendly, but... when I booked my taxi I was told our cars are not older then 3 years ... What was my suprise I seen 09 number plate :)

F

Fabrizio Zuliani

11 Feb, 2017

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Helen Riley

10 Feb, 2017

Very disappointed! Booked & paid for return run to Heathrow- day before trip got a text asking me to confirm time etc which I did.Day of trip no one turned up- I text asking if they needed directions & a reply was sent saying I needed to contact the office as the job had been given to someone else. I rang the office and was told this was lie- had to make other arrangements to get to Heathrow so that we could catch our plane.Furious!!

S

Saqib

10 Feb, 2017

Good

B

Benson

09 Feb, 2017

D

Dr Masry

09 Feb, 2017

M

Matt Snelus

08 Feb, 2017

Our whole experience from start to finish was appalling! First of all the driver went to Heathrow as the pickup point when this was the drop off location. He was an hour late picking us up for our flight and his driving was erratic and he didn't seem to know where he was going. All in all a shambles of a journey

J

Jeffrey Warren

08 Feb, 2017

D

Davies

08 Feb, 2017

Waited 45 mins for pickup after being tld 15-20. Very pleasant driver when he did arrive.

J

Jana Kubalova

07 Feb, 2017

Great driver, pleasant, professional, friendly but hugely let down by the incompetent staff who booked the journey. Not only they got the payment method wrong which I alerted them to, they then booked the journey with incorrect postcodes. And when the driver rang to complain that they caused us to miss my meeting and additional 25 miles, the supervisor on duty was rude and obnoxious blaming him and me for getting it wrong. And when I asked to speak to him, he was even rude to me, paying customer. This company outsources its call center and they need to be more careful whot they give the job to. I could have recommended the company to the company I work for as this was a business trip. But no chance, although it bugs me this might punish the driver when the no good outsourcing partner is to blame.

I

ISATU JALLOH

07 Feb, 2017

M

Mahaveer Jain

06 Feb, 2017

Dynamically changes rates in the last minute and at times drivers make us wait for almost 45mins. Not trust worthy!

B

Beth Taylor

06 Feb, 2017

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ANDY THOMPSO

06 Feb, 2017

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Olga Caserta

06 Feb, 2017

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Sofia Dutta

06 Feb, 2017

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Soubir Dutta

06 Feb, 2017

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Jane Wyler

05 Feb, 2017

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Alene Deyein

05 Feb, 2017

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Saqib

04 Feb, 2017

First time using this Service. Agreed upfront I could pay by Credit Card. When I reach my destination the Driver would only accept cash .
Was Not impressed at all. Had to borrow cash from a work colleague in order to pay for the cab.
Wont't be using this company again

MyTaxe

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