35 College (Weekdays)
The northbound trip (via Garth) from St. Elizabeth Village at 12:02 am will now leave at 12:06 am to provide better connections with the 44 Rymal bus.

56 Centennial (Weekdays, Saturdays and Sundays)
Three additional trips were added to the early evening to provide more service to the Wave Pool at Confederation Park. This will provide service until 8 p.m. when the park closes.

Seasonal and Holiday Service

Effective Sunday June 24, 2018

99 Waterfront Shuttle
This service operates Weekdays, Saturdays and Sundays. This route will operate up to and including Monday September 3, 2018.

Please note: HSR operates on a Sunday/Holiday schedule to observe statutory holidays on July 2 (Canada Day), August 6 (Civic Holiday) and September 3 (Labour Day).

MacNab Terminal Hours

April 1 to November 30, 2018
Monday to Sunday 6 am to 9 pm

Inside the terminal facility are wash-rooms, printed HSR material and a digital arrival board
Please remember to follow the rules as explained in the City of Hamilton’s Transit By-Law 16-111. Unacceptable behaviour includes spitting; using profane/obscene language; causing a disturbance; begging, soliciting or panhandling for funds; and damaging or attempting to damage transit property. Failure to comply could result in refusal of service and/or monetary fines.

Summer Youth Pass

July 1 to August 31, 2018This pass is for elementary and secondary school students. Passes will be available from June 17th until July 13th, and are valid July 1st to August 31st, 2018. The cost of the pass is $83.60 for the summer - that’s half price! The Summer Youth Pass is offered on PRESTO only.

HSR Ticket to Ride Program

In partnership with the Hamilton Tiger-Cats, the HSR is continuing the very successful program that started in 2005. For the 2018 season, Tiger-Cats fans are allowed to board HSR buses free of charge with a valid game day ticket when traveling to and from Tim Hortons Field. This is valid three hours before official game time until the end of our service that day.

In addition to regularly scheduled HSR service, there are Ticats Express Shuttles that service three different locations in the City. Shuttles travel to and from the Tim Hortons Field from Lime Ridge Mall, Eastgate Square and University Plaza. Please utilize the “Park and Ride” lots designated in each location.

USB Charging Stations

Coming soon! To improve the customer experience, we are happy to announce that the NEW 2017 and 2018 buses will feature USB charging ports for your digital devices. Plug in and charge to your destination!

Glanbrook Trans-Cab Improvements

Starting June 24, Glanbrook Trans-Cab will run Monday to Saturday between 6 am and 2 am and on Sundays between 6 am and 1 am to better service our customers. This additional Trans-Cab service will improve connectivity to the airport, and will make it even easier for you to access the airport’s new summer program of 24 weekly flights by Swoop Airlines.

Bus Check & Wayside

On-Street Signage

On-street signage (LED panels outside of terminals) will reflect service cancellations by removing information about buses that are not in service.

HSRnow Products

HSRnow is a suite of products we’re introducing that provide real-time, 24/7 access to service information, including service alerts through multiple channels, such as a web-responsive trip planner and mobile app.

These HSRnow products are focused on letting you know where your bus is and when it’s going to get to where you are.

@HSRnow Twitter Account

Follow @HSRnow, where automated service alerts are tweeted as they happen, 24/7. The @HSRnow twitter account has a direct line to our control room and therefore access to up-to-the-minute information.

Service cancellations are tweeted at the ‘trip’ level, meaning that each time a bus misses a trip (from one end of its line to the other end of its line), or partial trip, a tweet will be generated with TO and FROM information, including times. Each tweet represents one bus for one of its trips. This account is not monitored.

Our @HSR twitter account is still available for communication, outreach, and marketing messages, as it was originally intended for. It is monitored weekdays, 8:30 am to 4:30 pm.

Cameras on the HSR

You’re important to us. That’s why we’re investing in transit by installing security cameras on buses, ensuring you are safe and secure during your travels. You can advise your bus operator of any incident so the footage can be flagged for review. The footage is saved for 72 hours. There is no real-time monitoring of the video.