Unfortunately we don’t have a payment system in place. The backend system is the standard Wordpress one, all admins can reply to all tickets and mark them as resolved. It’s not something overly complicated.

Unfortunately at the time being we don’t have time for such big custom jobs, but thanks for the offer.

Hi! In my business we have a tecnic support. So a client brings in a broken product, we create a support order for him, and we contact him when its done.
Can i with ticketram create like a support order and with that a ticket, and give the client login information? So he can check status, and also reply in the ticket. But the idea its at fisth hand print a support order for him