Shipping & policies

Estimated Shipping

International shipping is at a flat rate of $5.50 however many items you purchase via Registered Air Mail, unless otherwise advised by the buyer. (On-line "track and trace" service is only available for certain countries)

I ship all items out within 24 hours of receiving your order. I do not ship on weekends. I will not be held accountable in the event that the shipment arrives damaged or is lost. Though I will do my utmost best to render assistance.

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Payments

Payments

I accept PayPal.If you do not have a Paypal account, it is still possible to pay with a credit card. Just choose the option 'Paypal' and then find the option 'pay by credit card.'I expect payment at the time of purchase. If you are not ready to purchase, please convo me and ask for a reserve.

Returns & exchanges

Returns & exchanges

If you are not completely satisfied with your gemstones you need-tell me within 3 days of receiving the item. I will expect the item to be in the post within 5 days of you receiving the item. Once i have received it, i will give you a full refund(without shipping).All items must be returned in original condition. However shipping will be at your own cost.Thank you for your patience and understanding.

Additional policies

Additional policies

MATCHED color & sizeWhen dealing with NATURAL GEMSTONE briolettes and bead gemstones you have to realize that most all are hand cut. As a result, attempting to find a perfect match, with these stones is very difficult, if not impossible.I do try to do my best to try to color and size match all stones in each and every package.