"I'll start by saying I'm not one to take surveys but I was so impressed by your company I wanted to tell you guys how great your service was. The urn I purchased will be a gift for my mother for my grandpa that passed away two years ago. your company was very informative about shipping and when I will get it when I asked for a tracking number I was immediately responded to and received one then when I got my urn in it was everything I hoped it would look like and I cried like a baby I know when my mom gets it for Christmas she will too! I will recommend your company for years to come thank you so much for your service!"C. Brown