Regardless of the mode of delivery, represent a guide to the
relative teaching time and student effort required to
successfully achieve a particular competency/module. This may
include not only scheduled classes or workplace visits but also
the amount of effort required to undertake, evaluate and
complete all assessment requirements, including any
non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the performance outcomes, skills and knowledge required to select, use and maintain a range of business technology. This technology includes the effective use of computer software to organise information and data.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWOR204A Use business technology

Element:

1. Select and use technology

2. Process and organise data

3. Maintain technology

Performance Criteria:

1.1. Select appropriate technology and software applications to achieve the requirements of the task.
1.2. Adjust workspace, furniture and equipment to suit user ergonomic requirements
1.3. Use technology according to organizational requirements and in a way which promotes a safe work environment

2.1. Identify, open, generate or amend files and records according to and organizational requirements task and organizational requirements
2.2. operate input devices according to organizational requirements
2.3. Store data appropriately and exit applications without damage to or loss of, data
2.4. Us manuals, training booklets and /or online help or help desks to overcome basic difficulties with applications

3.1. Identify and replace used technology consumables in accordance with manufacturer’s instructions and organizational requirements
3.2. Carry out and/or arrange routine maintenance to ensure equipment is maintained in accordance with manufacturer’s instructions and organizational requirements
3.3. Identify equipment faults accurately and take action in accordance with manufacturer’s instructions or report fault to designated person

Learning Outcomes

Details of Learning Activities

Learning activities will include class based exercises, demonstrations and observations in order to develop competency in the underpinning skills and knowledge in the areas.

This will require appropriately selecting technology and software applications to achieve the requirements of the task whilst simultaneously employing ergonomic procedures and complying with organizational policies. Students will be required to generate and amend records/files, problem solve using the text/on line help and securely save data on exit.
Technology consumables must be maintained according to organizational requirements, routine maintenance carried out and faults reported to the designated person. Formative feedback is provided to the students throughout the duration of the course.

Some learning activities will include a self-directed learning approach. Self-directed learning refers to organized teacher-directed learning activities that you will undertake independently, either as individuals or with other students. We expect you to participate and contribute in all scheduled learning activities.
This unit contains employability skills.

Working on Portfolio assessment
Complete additional exercise for Portfolio assessment

Final Portfolio ( printout and online)- due date 18/05/2015

Week 15 – 25 May

Week 16 – 1 June

Authentication and Catch up

Authentication and Feedback

Learning Resources

Prescribed Texts

References

Other Resources

It is recommended that you have access to a mobile computing device to allow greater flexibility in terms of where you can work on campus outside class times.

Overview of Assessment

Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:

• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

• review of final printed documents

• demonstration of techniques

• observation of presentations

• oral or written questioning to assess knowledge of software applications

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment Tasks

This unit is co-delivered and co-assessed with BUSM6232C Design and Produce Business Documents

To pass this course you need to demonstrate you are competent to the industry standard as required of a paralegal. To achieve this, you must complete all assessments to an acceptable industry standard.

To be deemed competent in this course the following evidence is essential:
•selection and application of appropriate equipment and software applications in relation to assigned task/s
•access, retrieval and storage of required data
•performance of basic maintenance on a range of office equipment

You are required to complete 3 assessment tasks.

Task 1. Quiz
You will be required to complete an online multiple choice test. The purpose of assessment is to test your knowledge with the use of technology in the workplace.

Due: Week 7Submission: In class activity

Task2. Assignment - Maintaining Technology
The purpose of this assessment is for you to demonstrate your understanding of the technology used in a legal office.

Due: 1 May 2015Submission: Hard copy should be handed to the teacher and submitted online.

Task3. PortfolioYou will be required to submit corrected tasks from the competency BUSM6232C Design and Produce Business Documents. Documents must have been marked to a competent stage before they can be included in portfolio.

Due: 18 May 2015Submission: Hard copy should be handed to the teacher and submitted online.

Marking Guide
You need to demonstrate you are competent in each element of the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you whether you are competent or not and how well you are performing. Once competent in all elements of the unit you receive a competency grading.

Marking Guide (Grading)
After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the standard of your performance formally recognized against industry standards and employability skills.

The grading according to the following criteria:
1.Level of Independence, Initiative, Enterprise and Performance of Work Task
* Works to safely complete tasks in accordance with workplace requirements.
* Performance conforms to all industry standards and can adapt to new situations.
2. Demonstrated Breadth of Underpinning Knowledge and a Willingness to Continue Learning
* Demonstrates an understanding of key concepts and underpinning knowledge of the set task and is able to learn while working.
* Applies these understandings in task performance.
3. Techniques & Processes, Technology Skills and Problem Solving
* Performs all technical skills/procedures to the standard required by industry, including correct use of equipment and technology.
* Demonstrating an ability to solve simple problems while following processes.
4. Work Organisation, Planning and Self-Management
* Demonstrates a sound understanding of the benefits of effective work organisation, while clearly articulating the different stages in planning and managing own time.
* Applies sound planning and organisation skills in the performance of a task.
5. Communication, People Networking, Language and Interpersonal Skills and Teamwork
* Demonstrates an ability to use a range of communication and interpersonal skills appropriate to the workplace.
* The ability to proofread and edit work prior to submission.
* Able to follow complex instructions both written and oral.

Submission Requirements
You should:
Ensure that you submit assessments on or before the due date:
Always retain a copy of your assessment tasks (hard copy and soft copy).
When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of work for assessment is available on Blackboard.

Each page of your assessment should include a footer with your name, student number, the title of the assessment, unit code and title and page numbers.

Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Form to use: http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf

Resubmissions (VET Programs):
Students who achieve an indicative grade of greater than 50%, yet have not demonstrated competency across all learning outcomes will be given the opportunity to undertake an oral questioning with the assessor in which they will be required to demonstrate competence in the elements or learning outcomes not yet demonstrated. If students cannot demonstrate competency across all learning outcomes or elements of the course the maximum grade they can achieve is NN or Not Yet Competent.

Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website:
More Information: http://www.rmit.edu.au/browse;ID=kehn9bz22r41