Access

Access to library resources should be provided in a timely
and orderly fashion. Library collections and the catalog for accessing them
should be organized using national bibliographic standards. A central catalog
of library resources should provide access for multiple concurrent users and
clearly indicate all resources. Provision should be made for interlibrary
loan, consortial borrowing agreements, access to virtual electronic collections,
and document delivery to provide access to materials not owned by the library.
Furthermore, distance learning programs should be supported by equivalent
means such as remote electronic access to collections, the provision of reliable
network connections, and electronic transmission or courier delivery of library
materials to remote users. Policies regarding access should be appropriately
disseminated to library users.

1. What methods are used to provide maximum intellectual
and physical accessibility to the library and its resources?

Intellectual accessibility to the library and its resources is provided through
the University Library's online catalog, IUCAT, and our Internet Web site. Most materials,
including audio-visual items, special collections, selected Web pages, and electronic
resources are cataloged in IUCAT and OCLC, the international bibliographic utility,
with the exception of electronic journals in large aggregate databases.
The University Library tries to arrange licenses that include remote delivery through a
proxy server verification for all electronic resources.

All residents of the State of Indiana are eligible to use any library resource, paper or
digital, within the library building and may check out eligible materials. Materials are
also available to patrons through inter-library loan.

Physical accessibility is available within the University Library 97 hours a week. However,
our Web site and online catalog is available 24 hours a day. Many library activity requests
can also be made through the Web site, e.g., inter-library loan requests and reference
questions. Reserve materials can also be accessed electronically at any time.

The reference desk is staffed 92% of the opening hours for personal assistance. Interactive
reference assistance through the Internet is available for limited time periods as well, but
reference questions may be submitted at anytime through Web forms on the Internet.

The library conforms to all the current ADA requirements. There are special rooms on the
third floor staffed by Adaptive Learning Services to assist those who require additional
services. However, lack of near-by parking does cause problems for some types of disabilities.
There is wheel chair access from several parking garages under cover to the University Library.

The Bibliographic and Metadata Services Team maintains the accuracy of the IUPUI University Library,
Herron Library, and Columbus Library information supplied to the union catalog, IUCAT,
for all formats. Librarians from IUPUI also serve on system-wide committees dealing
with issues of catalog maintenance and construction. Any errors noticed by librarians
within the system or by the general public are conveyed to the appropriate cataloging
unit for correction. Some updating of catalog information, such as changed subject
headings, can be done globally by a system-approved cataloging unit.

The current status of the library materials is available to the public through
the online catalog: on order, cataloged, checked-out and due date, at bindery,
on shelf. New print materials are cataloged on the average within one week's
time. Rush materials are processed within 24 hours. Approval plan books are
usually available within two days. Serial or periodical issues are checked-in
and available on shelves within 24 hours of receipt. New serials cataloging
is usually completed within a month of the receipt of the first issue.

The main print collection, both monographs and serials, is arranged
according to the Library of Congress call number scheme with the bulk of the
collection on the 3rd and 4th
floors. Exceptions to this arrangement are materials in the Reference area,
the Philanthropic Studies Library, Circulation, Special Collections, and the
Herron Art Library.

a) Reference works, arranged by call number;
b) Current periodicals and newspapers arranged by title;
c) Microforms, arranged by call number
d) Government documents, arranged by the Superintendent
of Documents Classification scheme.
The Reference staff can consequently more easily serve patrons using these
materials.

Special Collections houses rare
books and archival materials, including the University Archives. Rare books
are fully cataloged and shelved by call number. Archival materials are accessed
and arranged through standard archival practices. Collection level records
for archives are available in the online catalog, and a majority of inventories
for archival collections are accessible through the Special
Collections Web site. Several exhibits of materials are also available
at the Web site.

The Herron Art Library is currently located
at 16th St. with the Herron School of Art, but both are scheduled to move
onto the main campus within five years. Only selected art materials more closely
related to the curriculum are housed at the Herron Art Library because of
space limitations. This will be true in the new location as well. The Herron
Art Library is also the repository for the University Library's slide collection.
The slide collection is being entered into a database for easier retrieval.

All locations are reflected within the catalog entries in the online catalog.

4. Does the library provide timely and effective interlibrary
loan or document delivery service for materials not owned by the library?

The Interlibrary Services department provides interlibrary loan to faculty, graduate and undergraduate students, and university staff. The library absorbs all associated costs. Users may place requests using paper forms or electronically via the library web site. Renewals may be requested in person, by telephone, or via electronic mail.

The department fills borrowing requests using local, state, national, and international sources. The department makes use of reciprocal partnerships on the local, state-wide, and national level. The department will also contact professional associations, publishers, authors, and other organizations to fill requests.

The ratio of borrowing requests to combined student and faculty FTE is .66 : 1. As a net lender, the ratio of lending requests to borrowing requests at IUPUI University Library is 3 : 1. The average turnaround time for borrowing requests including photocopies and loans is 7 days. We are currently able to supply 85% of all requests, and whenever possible, photocopy requests are delivered electronically.

5. Does the library participate in available consortial
borrowing programs?

University Library participates in free statewide reciprocal lending and borrowing and is a member of INCOLSA, the Indiana Cooperative Library Services Authority, the state's OCLC provider. INCOLSA operates a courier service delivery to and from multi-type libraries throughout the state. University Library receives deliveries five days per week. The library also has over 300 reciprocal agreements with other libraries across the country.

There are over 300 computers with both PC and MAC platforms available
to the public. One high quality laser printer is available for every 20 computers.
High quality laser color printing is also available for a minimal cost. The
library computers are replaced on a life cycle of approximately 4 years within
base budget funding. To date charges are not being made for most printing. In
2001 there were 4,600,000 sheets of paper purchased for public printing. Both
library resources and computer application software packages are available on
library computers. Computer software versions are synchronized with campus standards.
Older computers are available for those who just want to use e-mail services.
The library computers are always among the newest on campus both in terms of
hardware and operating systems.

The University Library teamed with the University College to bring the first
major implementation of wireless technology to the campus which allows students
with wireless laptops to gain connectivity to the campus network in either
building. The user can actually move between buildings without losing connectivity.
There are also approximately 600 wired carrels useable by patrons with an
Ethernet enabled laptop that would allow them access to the campus network
and the Internet.

7. Is access to the catalog and to other library
resources available across campus and off-campus?

Yes. The online catalog is available to the general public through
the Internet and access to digital resources licensed by the University Library
are available to all students, faculty, and staff through the Internet with
very few exceptions.

8. If materials are located in a storage facility,
are those materials readily accessible?

There are no remote storage facilities. University Library, the Law
Library, the Medical Library, the Dental Library, and the Art Library are all
located within reasonable proximity of each other and the academic buildings
on campus.

9. In what ways does the library provide for its
users who are engaged in distance learning programs?

The remote user is a major focus of the University Library's mission.
The University Library attempts to provide remote access to all licensed digital
databases. There are very few exceptions. Also, many of the library's services
are available through the Internet on the University Library Web site, e.g.,
inter-library loan request forms, delivery of electronic documents, electronic
reserves, and renewals. A number of materials are being digitized for remote
access, e.g., slide collections: Herron
Art Image Library and the John
C. Tacoma Mushroom Slide Collection.