Sunday, July 6, 2008

1 comments:

Anonymous
said...

What sort of operation takes great measures to ensure their identities remain a secret? ArtsCow.com closed my account because I addressed the CEO by his real name in their forums. That is right, "Berry" is a made up name, but beware, address him by his real name and your account will be closed. Of course, my account will be reopened if "You need to promise no arguments again on our forum, and don't post our communications or other company details to third parties."

This dispute began when I complained about their affiliate program. They offer 200 free prints if you refer someone and they make a purchase. I made 13 successful referrals, then attempted to collect my 2,600 free prints. Well, they have an unpublished policy which states only 50 free prints per size per month can be redeemed. I will have to wait 26 months to get all of my free prints. Their ad says if you refer 100 people you get 20,000 prints, but the ad fails to mention that you must wait nearly 17 years to collect these prints.

I should have heeded the earlier warning signs. "Berry" informed me that only exact shipping costs are charged, however the shipping costs are clearly printed on the packaging from the postal service. This was Berry's first lie to me, most of their profit surely comes from shipping.

Be aware that this company uses many deceptive business practices and lies to their customers. I do not recommend using them. If I referred you in the past, I am sorry. I have informed the Hong Kong police of the deceptive practices used by LAM YUEN HING et al. and I have requested the open a fraud investigation. If you are also a victim of LAM YUEN HING's deception, I urge you to file a report as well:1) Fax: 2200 43052) Email: pprb@police.gov.hk3) Web Site: http://www.info.gov.hk/police

Additionally, you can file a report with the consumer council:http://www.consumer.org.hk/website/ws_en/complaints_and_advices/how_to_complain/howtocomplain.html

Finally, you can report the deceptive activity to Hong Kong Ethics Development Centre in the following ways.

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