Frequently Asked Questions

I only want to go to the exhibitor hall / artist alley - do I need to buy a pass?

Yes. Only guests wearing wristbands will be admitted to Otafest rooms and halls, including our exhibitor hall and artist alley.

Why do you ask for my age, gender, etc. when I buy my tickets?

Your demographic information is anonymized and used purely for statistical purposes. We want to have a good idea of our festival's demographics, we use this information to approach potential sponsors and improve future events.

I've bought my tickets online, now what?

You will get an e-mail with your tickets. Either print them out or save them to your mobile device and bring them to our pre-registration pickup event or the pre-registration desk at Otafest to pick up your wristband. If you didn't get the e-mail, check your spam folder, then e-mail registration@otafest.com and we will help you out!

Can my mom/sister/friend pick up my wristband for me?

No. You must pick up your own wristband.

Questions

If you have any further questions, we welcome you to e-mail us at registration@otafest.com and we will do everything we can to make your experience great!