Call toll free (844) 755-0311 Available 24 hours a day, 7 days a week. Payments in full only. Have your sewer fee statement and your credit card or checking account number ready. You must have your Customer ID to use this option. If you have been disconnected, you must also contact (423)643-6311 to let us know that you have made a payment.

By mail:

Please use our mailing address for prompt credit:

City of Chattanooga Treasury

P. O. Box 591

Chattanooga, TN 37401

By ACH:

To set up an authorization for Direct Bank Drafts (ACH Debits) or recurring Credit Card Payments, please download and complete the appropriate ACH form. Follow instructions for completing and mailing. Note: your first payment will not be drafted until the bill following your auto draft set up.

If you have received a sewer disconnect letter or to restore water service that was turned off due to past due sewer fees you must pay by cash or credit card (personal checks will not be accepted).

You may pay in person at the Chattanooga Treasurer's Office with cash or by phone or in person with a credit card. Payments must be received by 3:00 pm to submit a same day reconnect order on your account (payments made after 3:00 pm will be submitted the next business day). Tennessee American Water Company then has up to 24 business hours to restore service.

Service fees are not charged for any sewer fee payments. All payment types are included: cash, checks, credit or debit cards.