Testimonials

Why work with Sunset Creek on the sale or purchase of your next home?
Our clients share their thoughts below.

“My fiancee and I hired Royal Watrous to be our real estate agent after being referred by a coworker to help us purchase our new home. Professional, courteous, communicative, and prompt. He made what seemed like an impossible task to prospective new homeowners, into quite an enjoyable experience. We appreciated his honesty with all of our thousand questions. He was never late to any of our appointments, and was always willing to set up more showings of new properties, if we so wished. Never did we have to bother him to get things moving along, everything seemed like it was already ready before we knew we had to ask the questions. We are completely satisfied with the services he’s provided, from beginning to end, and even after.”

“We had walked into Sunset Creek Realty one day after reaching out to a number of realtors in the area to begin the process of looking for our first home. We had no idea where to start or what the process entailed.

After meeting Al and Stephanie Jacobs and walking through the entire process of home buying in ‘buyer bootcamp’, we immediately cancelled the rest of our appointments with other realtors. They made us feel extremely comfortable and taken care of. They immediately got to know us and what we were looking for and we even scheduled some of our first showings that day.

When we finally found the house we wanted, Steph was diligent in working with the sellers’ realtor to help us out any way she could in closing the deal. Needless to say, we could not be happier with the entire process, and that is largely due to Steph and Al. We wouldn’t think to work with anyone else in the future and would (already have!) recommend them to anyone. They’re absolutely the best.”

“Me and my wife Patty had the pleasure of working with Royal on buying our first home last year. We always felt at ease working with Roy, his many years of experience are very helpful when purchasing a new home especially when we were new to buying and searching . Royal always had all the answers to are one million questions and his knowledge in the field is tremendous. He always went above and beyond to show us countless homes and find the right one for our family’s needs. Royal even met us on Valentine’s Day in the bitter cold to show me and Patty three different houses! I have recommended Royal to all my friends and family and will continually work with him in the future. If you are looking for a home in the area I would suggest to me with Royal Watrous!” – The Bishop Family

(From Yelp)
“Al is unbelievable! He runs a quality operation with quality people.
When I realized I may be relocating, I called Al to give me a tour of Madison and Guildford. Initially, but especially later when it came to narrowing down areas to live, I found his knowledge and understanding invaluable. As a person relocating, I felt he understood what we were looking to buy and did not waste our time.
After this experience, I would not hesitate to use him as a selling broker. May experience with him gave me confidence he is very competent at properly pricing and marketing homes.
We were not easy customers (we contacted Sunset in April and did not buy until late August) and the Sunset Creek team really delivered!”

I was in line for a promotion and a move to the New Haven are of Connecticut and found several properties I was interested in. Moving from Boston meant I didn’t have the luxury of having days to go around to look a numerous apartments. I found one that I really like and emailed to inquire. Georgia was very fast with response and got back to me within 30 minutes! My wife had also already started the hunt online and emailed others to setup viewings.

Georgia went out of her way to be available the same day I had emailed her (Saturday) for a viewing later that afternoon. I was very surprised that she was willing to setup the viewing for that same day and immediately made my way down. We had agreed to meet at a certain time, yet the Mass Pike was under construction so we were almost 45 minutes late. Georgia had no problems with the delay and still greeted us with a smile when we arrived.

It was the first place we saw but we were both thrilled and ready to put down a deposit Georgia readily answered every question we had and any that she could not answer she got to me by the end of the weekend. She was very honest with us about having other viewings setup and explained all the processes for me.

Once I had confirmed I was relocating Georgia took care of all the paperwork in no time at all, getting everything drawn up and emailed to me to so sign and email back, making it easy on me not having to drive all the way back while I was still living in Boston.

Everything went as smooth as can be and I am very very happy to have gotten to work with Georgia and Sunset Creek Realty.

I don’t think I could ask for a better experience, especially with the fear and uncertainty of moving into a new state, Georgia was reassuring and super helpful.

Thanks again Georgia!”

– Bob & Sarah

“Homeowners! Woot Woot! Thank you everyone who helped us out along the way: our parents, our amazing realtor Allen Jacobs and Michael Jacobs, the super helpful and friendly sellers, and everyone else we spoke to along the way! IF YOU NEED A HOUSE IN CONNECTICUT TALK TO AL JACOBS. HE IS THE MAN. But seriously, do it. Best realtor out there.”

– Alex and Andy J

Al, you did it for me again! Sold my first house in 2 days and my second in just a little longer. You guys are the best!”

– Herb Swartz

Thank you for everything you have done for us these past few months. You found us a great buyer in record time (and in the middle of winter no less!).

It has been a real pleasure working with you. Next time Margaret and I are in Guilford, I’ll give you a call and perhaps you’ll let us buy you a nice lunch!

Best wishes, Dave and Margaret Brown

Dotty Owens was an astonishing individual to work with. She kept in touch with me for months with news about potential properties, and when I was ready to make my first homeowners purchase she was able to negotiate with the sellers so that I can own the house I wanted. Dotty delivers on what you ask for. She’s honest and very passionate about her work and her clients. What I found to be the most extraordinary was that even after I closed on my home, was all settled and moved in, she stopped by months later to see if the house was coming along great and if I needed any help. Dotty Owens is a true friend and an exceptional realtor. Thank you!!”

– Jason E. Martinez, Manchester, CT

Allen and Georgia of Sunset Creek Realty are THE BEST! Their expertise, integrity, and professionalism are unmatched. I have transacted a number of properties and Allen and Georgia have been my best realtors by far. Their expertise of real estate and knowledge of the Shoreline Community helped me find the right home for my family. With their guidance and dedication, I was able to find the perfect home for us in the community I desired. Thank You.”

-John P. Beres, Veterinarian

My husband and I had a great experience selling our condo in New Haven last June. We had hired Georgia Newcomb of Sunset Creek Realty. She sat down over lunch to review everything with us, gave us some pointers, offered her advice, and then relented by accepting our requested “asking price.” Within 3 days, Georgia came back with a near full price cash offer. When we queried whether or not to make a counter offer, she made a creative alternative suggestion which pleased us and the prospective buyer. From then on until the closing, Georgia handled the complex, international communications with the buyer, alleviating anxieties on both sides with common sense and calming responses. She was terrific! Thank you Sunset Creek Realty.”

– Ann L. & D. Days

To Our Friends at Sunset Creek Realty:

The first thing one thinks about when it comes to buying your first house is not the word easy. It is an unknown process that wise words of others can’t even begin to explain. When Daryl and I decided to purchase our first home, we had no clue what we were getting ourselves into other than we wanted a house. So here we are two young adults not knowing what lies ahead and not nearly as prepared for it as we thought.

I remember the first day we went out to see how much we could even get for our house, the terrifying number that defines all the next steps to come. On that day we got good news and bad. The bad news was the number, which started my first set of tears. However, there was a light way way way way down at the end of the tunnel that not even I could see. And the good news was this wonderful man who saw it. And not only did he see it the first day we met him, but he always reminded me of it. “Don’t give up on me,” were his words that I heard for months to come. Did we give up? No.

Roy was to become practically part of our little family. He was always there. And I mean ALWAYS. From the countless phone calls, emails, and messages that were almost daily even when we where just in a waiting period, Roy had an answer and a way to calm our nerves. “Don’t give up on me,” I would hear him say again and again as our house search turned to a purchase.

We both relied on Roy for more than just helping us get a house. We felt like he took this particular sale more personally. I have countless memories with Roy, talking business and pleasure. We all got to know each other on a friendly basis, which made the process all the more meaningful. And this process was not a common one with the constant setbacks we had. And even just days before what was supposed to be our first closing, another month setback came. Daryl and I were hanging on by a loose thread and even wanted to give it all up. But then I heard Roy’s voice, “Don’t give up on me,” and we stood our ground.

After all the craziness, rewrites, and many papers to sign, Daryl and I became homeowners on Nov. 19th, 2013 and could not have done it without Roy. He was there from the beginning to the end and everywhere in between. When Roy pulled us aside to congratulate us, again I cried, but this time tears of joy. We didn’t give up and now we have something to show for all our hard work, all the hard work Roy did for us. He even reached out after all was said and done to make sure we were happy. I can’t think of a better person to have worked with, we got lucky.

Roy will always be a part of our story, our home, and any future homes to come. We thank you Roy for everything, because it would be nothing if you hadn’t been there to tell us, “Don’t give up on me.”

– Daryl Baker & Karen Thomas, Proud home owners in Ivoryton, CT with help from Royal Waltrous

Dotty cares. That is apparent in everything she does when helping you find your home. She takes phone calls at any time, she gets back to you as soon as she hears news and she has a knack for choosing properties that you wouldn’t have thought you’d have wanted to see. She will sit with you and find out exactly what you are looking for and where you want to be based on what you can afford.

That is how we found our home that we have been growing into for five years. Now that we have our third on the way and we both have jobs that take us further from home than we would like, we will be ready to start exploring the market for a new home again. Dotty will be our first phone call when it is time.

Before finding Dotty over five years ago we had talked to a few other agents, and none of them really wanted to take the time to get to know us. As soon as we sat down with Dotty we knew she was going to find us a home, and it’s the relationship she forms with you that keeps you at ease throughout the process.

Thank you Dotty for showing us a home we would have never thought to look at, and for helping to lay the foundation where we could grow our family.”

– Shawn and Jen

We are now proud owners of a beautiful 3 bedroom, single family house in Trumbull, CT and we could not have done it without the help, drive, dedication and determination of our Real Estate Agent, Dotty Owens of Sunset Creek Realty.

Needless to say this was a short sale, we were in for the ride of a lifetime, but Dotty was there every step of the way. She was very effective and accommodating from the start. Though my husband was a Connecticut resident, I was commuting from Canada monthly to look at houses, and Dotty would always accommodate us whenever I was in town. Not to mention she had to get the listing agents onboard sometime at last minute so she would have access to the properties. She did these tasks behind the scenes and we were never impacted negatively.

Dotty had a very good understanding of want we wanted and that made the process much easier. At the negotiating table, Dotty outdid herself. She is very experienced and that was evident from her maneuvering us through that area with very satisfying results. She is definitely not shy but professionally aggressive, and this saved us over $25,000 in the end, not including the repairs that were made and approved by the city of Trumbull prior to our closing.

Dotty identified a major fire hazard, and when the necessary efforts were not be made to correct same by the seller and their agent, she used all necessary avenues to get the issue resolved. She is amazing.

If we had problems Dotty knew where to find answers to our satisfaction, and she represented us well as she got to understand our preferences and wishes. She called while we were away on vacation and gave us necessary updates, cost for phone calls was never an issue, and she just did her job well. Dotty called with updates even when she herself was on vacation with her family in California.

We could never have asked for a better agent to guide us through such an experience, and we are loving our home every day!

– Mr. and Mrs. Walcott

My husband and I purchased our new home in early November, 2013 with the help of Georgia. She was such a great help with this purchase, we cannot thank her enough. My husband has early Parkinson’s and we moved from a cape that we purchased 38 years ago to Bartlett Hill in Portland. The best thing we ever did and we can thank Georgia for it all. She is so informed about all of the properties. It was a pleasure working with her. We are so happy and comfortable in our new home thanks to Georgia. Thank you Georgia!”