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Same thing happened to us last week. We played a game on all our accts but did not get a prize. Has Ganz announced that you have to get a certain high score or that you have to play for so many minutes to qualify? I can't figure it out.

Did you play in the Tournament section? you have to play it in the Arcade. Your score doesn't matter, and you only have to play once over the week-end. Your prize will be available on Monday, so not yet.

Yes, we played in the arcade section, one game, only got to level 1 and did not receive any prize. Wonder if you have to play for a longer time or get to level 2. Wish they would let us know.

I don't think that is the case because my DD did VERY poorly with Lunch Letters and still received a prize. I am sorry you did not receive your prize. Unfortunately, I think it is happening to quite a few members. Also, just a thought, did you at least earn 1KC? Maybe if you get 0 KC it doesn't register.

Yes, we played in the arcade section, one game, only got to level 1 and did not receive any prize. Wonder if you have to play for a longer time or get to level 2. Wish they would let us know.

I did that with a few of the accounts, just to get it over and done with. I still got the prize. So that can't be it. Did you play the game that was in the Arcade and Game of the day? That was Cash Cows2 and it was not the qualifying game. You had to play Cash Cow.

Did you play in the Tournament section? you have to play it in the Arcade. Your score doesn't matter, and you only have to play once over the week-end. Your prize will be available on Monday, so not yet.

This has happened on some of my accounts too. Unfortunately, two of them are my daughters accounts, the ones that really need the kinzcash. I wonder if there is a problem with the programming now that they have changed it? Before you only had to register to play to collect a prize. I was able to collect a prize on my main account.

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