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Product Help

Not sure if this frame is right for you? See our guide to face shapes & frame styles here.

What lenses should I choose?

Our virtual dispenser can recommend you the perfect lenses for your prescription - You see our lens price list here.

How and where are my glasses made?

All prescription glasses are made to an incredibly high standard in one of our labs. Find out more on our sister site here.

Help with frame sizes

Finding the correct frame size to suit you requires you to know a little about the different measurements that are used. Size information is normally broken down in to arm / temple length (ranges between 120 - 150mm), bridge width (ranges between 14 - 24mm, and lens width (ranges between 40 - 62mm). We also include a frame height measurement where possible, this can vary depending on frame style.

If you require further help, please do not hesitate to contact our customer service team on 03303 801 190 (Mon - Fri, 9am - 17.30pm) for further assistance.

I already have glasses, how do I find out their size?

If you have a pair of glasses that are a perfect fit, you can usually find the frame size information on the frame - usually on the arm or the bridge.

What to look for?

What to look for? You will often find a variety of information on the frame, including model number, branding and frame sizing. The numbers you are looking for will be similar to this format 150 - 22 - 50 although this can vary from manufacturer to manufacturer. These numbers provide the following information:-

I want a size that's not listed

We do our best to ensure we stock all available items from all our supplied brands so if an item is not listed it may be out of stock or discontinued. If you do not see the frame size you require please contact us through our Customer Services system where we will try to assist you.

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