Thanks for trying out Mobicip on Ubuntu 10.10. Some of our other users have reported problems with using Mobicip on Ubuntu 10.10 as well. Our dev team is investigating the problem and we will post an update here as soon as we hear from them. Please bear with us and we are confident that the latest version can be supported properly.

We noticed that your Linux beta trial expired in November 2010. We went ahead and extended your premium for 3 more months starting today. Please note that our Linux solution is currently in private beta and we are still offering it as a free trial. So you need not have purchased the Premium at all, unless you intended to use it for any other iOS-based devices like the iPod Touch, iPad or iPhone. Please let us know if you don't need Mobicip for iOS by sending an email to Mobicip Support. We can either refund it or add it to the end of your free trial period of 90-days that we have added to your account.

This thread was posted in April 2011. It is now the end of September. Has anything been done or a fix found yet? I am having this problem as well and after looking through Knowledge Base and Help Desk, I still can't find an answer. It would be nice to not have to email Support and take up their time every time there is a problem.

We are extremely sorry for the trouble you have been facing. We sincerely apologize that it is taking longer than we thought to investigate the issue. Our dev team is actively investigating the issue and we will keep you posted on any updates regarding this. Unfortunately, the issue is a little more complicated than what we believed earlier and hence the delay in resolving it. Meanwhile, if you can please let us know your Mobicip-registered email id, we will create a support ticket on your behalf and send the update directly to your email address.

Please bear with us and we will make sure that your issue is resolved asap.