The Access Act also recognizes, in addition to the right of access to documents, the right to access your own personal information and to correct the information if it is incorrect, incomplete or ambiguous.

If you wish to access a document that is not available on our site or your own personal information, you may request a document.

Accessible documents

The Access Act applies to all documents in our possession, regardless of whether they are in written, graphic, audio, visual, electronic or any other form.

Exceptions to the right of access

We are entitled to refuse access to a document, in whole or in part, subject to the exceptions set out in the Access Act. The main grounds for refusal under the Act are:

personal information, except if the person directly concerned consents to its disclosure;

information provided by third parties;

technical, financial, commercial or scientific information;

information that would likely reveal a method of investigation or impair the efficiency of a security program.

If one of these exceptions applies, we can refuse to give access to the requested document or delete certain parts of the document to which we are granting access. If we do so, we must justify our refusal. We can also refuse access to an entire document if the information to be deleted forms the substance of the document.