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Order Cancellation

If your payment of an order has not been made yet, you may cancel it by clicking "Cancel order" in your account at HC Forever.com.

If your order has not been paid in 40 days, it will be cancelled automatically.

How to cancel an order that has been paid?

We understand that ordering an item for your special occasion is an
important undertaking, and our cancellation policy was created with
this in mind. However, it is important to note that our dresses are made
to order.Once the tailoring process has begun,the materials cannot be
reused.

The good news is that after placing your order, there is still time
to change your mind. Please refer to our cancellation policy below for
details.

Our Cancellation Policy:

1.Orders cancelled within 3 hours of payment confirmation will be eligible for a full refund.2.Orders
cancelled 3 - 6 hours after payment confirmation will be eligible for
a partial refund consisting of the full shipping cost and 50% of the
product purchase price.3.Orders cancelled 6- 12 hours after
payment confirmation will be eligible for a partial refund consisting of
the full shipping cost and 30% of the product purchase price.

4.Orders cancelled after 12 hours of payment confirmation will be
eligible for a refund consisting of the full shipping cost only.