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Maeghan Hurley

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Strategic delivery services don’t just happen on the road. You can save precious time at the distribution and loading dock, too. That’s where a 3PL with a transportation specialty comes in. When you work with transportation experts, you can rest easy knowing that your shipments are getting out in good time.

Retailers are entering uncharted territory with ecommerce fulfillment. Customers have always wanted the best products for their dollar, but now they also expect the best delivery service. Teaming up with an experienced 3PL can help you meet the demands of your customers 24/7.

Companies with specialized requirements, such as pharmaceuticals manufacturers, have traditionally been hesitant to outsource distribution. But as technology improves, many third-party logistics providers (3PLs) are better suited to serve companies with specialized logistics requirements.

One of the recent trends in retail ecommerce is dropshipping. Dropshipping is a model where an online store sells product without keeping it in inventory. Instead, the store works with a supplier or manufacturer to ship the product directly to the customer.

The only constant in life – and in the logistics industry – is change. Maybe you’ve released a new product, or are discontinuing a current one. Maybe you’re merging with another company. Regardless of your unique situation, changes in the ecommerce industry and your business can alter your capacity and impact your logistics.

Product returns are one of the biggest contributing factors to loss. If too much product ends up back on your shelves, it can mean that your customers aren’t happy with their interactions with your company or your products. And too many returns create overwhelmed warehouse operations, in addition to losing potential profits.

Retailers, we’re entering uncharted territory in ecommerce fulfillment. Consumers today have higher expectations for their customer experience than ever, and it’s up to you to meet them. How can you stay ahead of the curve and keep your customers happy?