My digits line was working pretty well for a couple of months. Now for some reason, the number sends everyone that calls directly to voicemail. My phone does not even have a chance to ring. I am using the latest update of DIGITS On my iPhone 7plus. I have tried signing out and in. I also made sure the line was active. I've also tried to hard reset my phone. My DIGITS line has been this way for weeks. Text messages work. Outgoing calls from my DIGITS line go through, but I cannot hear anything and the person can't hear me either.

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Gosh, DIGITS isn't functioning as it should on your phone. I appreciate you laying out exactly what troubleshooting steps you've already completed so we can get down to business. Can you go here: webdigits.t-mobile.com then try placing a call? We need to narrow down the root cause either being the app or network.

When I try to place a call from my desktop, it stays on "Connecting". When placing a call to my Digits line, the incoming incoming call pops up for a split second and then goes to voicemail. This happens on my phone as well with an incoming call.

Hmmm. That's definitely not the norm, wudman. I'll be sending you a private message shortly to gather a few details so our DIGITS team can figure out why this is happening. You can check your inbox here.

I am having the same issues, Calls are going directly to my Voicemail and i also tried going to webdigits.t-mobile.com and again it does not work. In addition to this Text messages that come through do so with a timeline of 3hrs to 4 days from the time the person sent them. I have as instructed by Technical Support to remove DIGITS from my phone and upload the "NEWEST VERSION" but i still have the same problems.

My DIGITS stopped working today also. I tried logging out using the multi-line settings and I restarted my phone. When I tried to log back in I got a blank white screen after entering my email address. I am now trying the "enter the line number you want to activate" but it doesn't seem to be working either. Galaxy S8

I'm having the same issues with the latest DIGITS app on an iPhone X. I just tried calling from my work phone to my DIGITS number and it goes straight to voicemail. The line shows as active and logged in.

It's almost as if the app is losing registration with the system but its not aware of such.

Has there been any resolution on this? I've had it happening for months. Digits provides my business line and I'm getting tired of text messages saying "your phone is going straight to voicemail again" Signing completely out and and back in fixes it for a couple of hours. Also having problems where sending text messages hangs quite often. Sometimes toggling the line off and on resolves. sometimes I have to sign out out and back in. Very frustrating to the point of almost not usable and I'm losing business.