Understanding the complexity of B2B Integration: Insight for Mid-market Leaders

Overview: For midmarket businesses, integrating with customers and suppliers and ensuring supply chain visibility are more important now than ever before. B2B partner communities have gone global, and supply chains are constantly expanding and becoming more complex.

Organizations that make business partner collaboration and supply chain visibility an integral part of their business can drive better relationships with their business partners and experience higher operating profits.

In the Aberdeen Group report "Understanding the Complexity of B2B Integration: Insights for Mid-Market leaders," best-in-class businesses for B2B integration are defined as those companies that excel in four key performance indicators:
• Establishing electronic communication with partners and suppliers
• Delivering orders to customers on time, and with no problems
• Decreasing the rate of out-of-stock products
• Decreasing inbound logistic costs

The best-in-class businesses defined in the report can provide important insights into how other midmarket businesses can overcome their lack of process integration, and create the collaborative business network they need to be successful in today's interconnected world.