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You are using Outlook 2011 and you prefer to use Outlook client with Office 365. If I have misunderstood anything, please feel free to let me know.

If you would like to use the Connected Accounts feature in Office 365, Office 365 mailbox will download the emails of the other mailbox which have been added to the Connected Account of Office 365. Also you can send the emails using the other account address through Office 365 mailbox. For more information, you can refer to this link.http://help.outlook.com/en-au/140/dd181953.aspx

My end goal is to sync Mac Outlook with SaleForce via a Cloud (Office 365) and sync Mac Outlook with my iPhone via iTunes. The iPhone sync may be able to be done via Office 365. What I am finding is that I need a 3rd party software from CloudPlus to sync Office 365 to SalesForce. Is there a better solution that is less painful?

I have multiple accounts configured on Outlook and I have an Exchange account configured as well. What I would like to do is to redirect the outgoing server path on the other accounts to use the Office 365 Server so that all outgoing are seen by the Exchange Server and can be synced with SalesForce. Can I change the outgoing server path on the other accounts to the Exchange account? I need to provide on the outgoing server information for the other accounts? I tried to use the Exchage server information with Exchange Login information and the other user and email address. I get send error messages from this account. It seems that Office 365 solved this problem if you use this as the email client. If I use Office 365 as the email client then I need to solve the iPhone sync problem.

I have another problem to be solved which is folder management between "On My Computer" and "Exchange Folders". Office 365 syncs to the "Exchange Folders". How do I sync the folders "On My Computer"?

Thanks, Kevin

Thanks for the feedback.

You have posted to a forum that requires a moderator to approve posts before they are publicly available.

Before moving on, I would like to clarify that we don't have any update or resource for integration Office 365 with CRM tools, such as SaleForce.

Based on your description, I would like to confirm if you have configured an Exchange account in SaleForce and it failed to send out messages. When you set up Office 365 in SaleForce, it works successfully.

Generally, if you would like to use SaleForce and Office 365 together, I would suggest you use Outlook 2010. You could set up both the accounts in Outlook 2010 to manage them.

For your another problem, I want to confirm if this is a SharePoint issue. If so, please post another thread about this issue on Office 365 Forum under SharePoint part for us to provide more specific solution for you.

Thanks for your reply. There is a 3rd party that supplies Server to Server syncing between Office 365 and SalesForce for Outlook for Mac 2011. I just need to get the account configuration in Outlook set up correctly. If the accounts can be set up to work in Outlook 2010 then they should be able to set up to work in Outlook 2011. The account setup and folder setup for syncing is an Outlook issue. SharePoint is a completely different product.

Unfortunately I can not use Outlook 2010, I am on a Mac.

Thanks,

Kevin

Thanks for the feedback.

You have posted to a forum that requires a moderator to approve posts before they are publicly available.

Would you like to configure Exchange Online account and SaleForce account on client Outlook 2011, and sync emails from Exchange Online to SaleForce, besides, to redirect outgoing emails on other accounts to use the Exchange Online server?

If so, we are not able to sync Exchange Online emails to other mail service. However, as a workaround, you may connect your SaleForce account as a connected account to Exchange Online account as mentioned, and then, emails from SaleForce account can be downloaded to Office 365 account as copy, and when you set up Exchange ActiveSync on your mobile device (iPhone), it can also be accessed by mobile device.

In addition, it seems that you experienced some sync issues in your reply. To troubleshoot this issue, would you please provide more detailed information here?

Thanks,
Grace Shi

Thanks for the feedback.

You have posted to a forum that requires a moderator to approve posts before they are publicly available.

Thanks for your reply. You understand the objective from your first sentence. I have used a PC and Outlook as a client and redirected the outgoing stmp server to another provider in the the past. I had another profile (account) to send emails from. I was able to use the account email address and login to the outgoing smtp server with that account information. Can I do the same with a 365 Exchange Account?

Will the Exchange ActiveSync on my iPhone sync to the native phone contacts and calendar?

Thanks,

Kevin

Thanks for the feedback.

You have posted to a forum that requires a moderator to approve posts before they are publicly available.

Thanks for the note about the iPhone sync. Can I speak to a support person? Please send me an email to schedule a call.

It seems that my main issue is not understood. I would like to use Outlook for Mac 2011 as my email client and have the same email features as a connected account in Office 365. With connected account all email from connected accounts is saved by the Excahnge server. I would like to configure the Account in Outlook 2011 to store the same sent messages on the Exchange Server.

I imported some contacts with a categories field into Office 365 and the categories field is not seen. Is there a map control file for importing contacts? Office 365 does support categories and the defined colors as some default categories. Do I need to add my categories prior to importing for my contact categories to be recognized?

Thanks,

Kevin Brehmer

Thanks for the feedback.

You have posted to a forum that requires a moderator to approve posts before they are publicly available.