PRIVACY POLICY

We are committed to protecting your personal information, as well as being open and honest about how we collect, store and use personal data. We know that your personal information needs to be kept safe, and we never give or sell any personal data to other charities or organisations.

We will keep you up to date on our news, updates, events and projects. We will always keep your personal information safe, secure and confidential within YO STREET ZONE. We feel it is important that we are completely transparent about why we need the personal information we request and how we will use it. This privacy notice explains how YO STREET ZONE collects and uses your personal information.

CONTACTING US

If you have any questions about this privacy policy and how we use your personal information, please get in touch by emailing info@yostreetzone.com or calling US on 07543 711917.

WHY WE USE YOUR PERSONAL INFORMATION

We will only collect and use your personal information where we have a legal basis to do so or where you have provided us your explicit consent to do so, and we will always respect your rights.

Where we use your information, it may be because you have consented to us doing so or because we consider we have a legitimate interest to do so. Where we do rely on a legitimate interest to use your information, we promise never to do it in an intrusive way or to cause distress, and to always respect your rights. Other reasons may include using information because we have a legal obligation to do so or because we have to fulfil contractual obligations.

Examples of why we use your personal information include:

You have given us your explicit consent to use the information for a specified purpose, for example to receive our update emails.

You have expressed interest in YO STREET ZONE by a positive action, for example by completing a registration form to take part in Our club or coaching or to hear updates about our events.

We also reserve the right to apply our legitimate interest wherever we believe it is appropriate but we promise that we will never do this in an intrusive way and will always respect your rights and freedoms when doing so.

WHAT PERSONAL INFORMATION WE COLLECT

The personal information we collect about you will depend on how and why you are engaging with us. It could include (but is not limited to):

Other information you provide to us from time to time which is relevant and necessary for us to collect and process. For example, the events or projects that you have participated in.

We may also collect information about your activity online when you visit our website and when we send you an email.

If you shared with us any sensitive information, the information you have provided will be kept by YO STREET ZONE and will be treated with the strictest of confidence. It will not be shared with a third party without your consent unless we have a statutory obligation to do so, or there are concerns for your safety which YO STREET ZONE has a duty to report to the relevant authority in order for appropriate action to be taken.

If you give us personal information about another person, we expect you to be responsible for ensuring that they know we are using their personal information in accordance with this privacy policy and we will make every effort to obtain the necessary conditions for processing that data, for example if it is in our legitimate interest.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes:

To respond to or fulfil any requests, complaints or queries we receive from you.

To provide you with information and support for any events Or projects.

To manage your contact preferences. If you ever want to change the way we keep in touch, just let us know by emailing i​nfo@yostreetzone.com or calling US on 07543 711917.

To inform our digital and social media marketing.

For our internal purposes such as management, research, analytics, organisational reporting, and ways that will improve efficiencies.

To prevent and detect criminal activity and fraud.

To comply with applicable laws, regulations, court orders, government and law enforcement agencies’ requests, to operate our systems properly and to protect ourselves, people we support, our supporters, our volunteers, our employed and funded staff and to solve any customer disputes.

To help the emergency services if required.

​HOW WE STORE YOUR PERSONAL INFORMATION

if you submit a contact form on this website, some personal information will be stored within this website’s database (weebly). if we invoice you, some personal information will be stored within our accounting software customer database (Kashflow).​

WHO WE SHARE YOUR PERSONAL INFORMATION WITH

We never give or sell any personal information to other charities or organisations. However, there are some circumstances where we would share your data with third parties. For instance:

If we are legally required to do so, e.g. court order, law enforcement agency pursuing an investigation.

If we believe it necessary to protect or defend our rights or the personal safety of our personnel or a person we support.

When we work with carefully selected partners, e.g. funders to ensure we can provide services to you. These partners (called ‘data processors’) will only have access to your information when the necessary contractual arrangements have been agreed and signed and they will always be obliged to follow the strict General Data Protection Regulation (GDPR) regulations.