Family Survey Responses

Family Quote:

I hope this note finds you well. I just wanted to let you know that we are so happy with HEDP, XXX actually cries sometimes when I come to pick him up and he often tells me how his favorite part of the day was attending Extended day. It's just great, so thank you.

Thanks for your help.Be well,JH

﻿﻿﻿﻿Please tell us how well the program has served your family. How do you feel about the curriculum, activities and schedule?

"We love Extended day as a family. The strong points are the teachers, the curriculum, especially creative arts, reading and various activities.. Our KC son loves to stay till the end and he built amazing architectural projects during his time there. We also love the flexibility of the schedule, our own life/work schedule changed a lot this year and we kept changing our extended days and HEDP was very understanding, we appreciated it very much."

"Your program allows me to complete the responsibilities of my job. My two boys love coming, so thank you. I think the curriculum and activities have a nice balance where kids can be creative but also are learning. it is a nice switch from the strict structure of the school day."

"Yes, he is very very happy. As a parent, staff is so eager to think outside the box, and be there to talk with." "Yes. And, when there was an issue with another child, teachers and program directors work hard to find a resolution that worked for all."

Does your child feel safe, nurtured and enriched? Has HEDP made efforts to meet the individual needs of your child? Please explain.

"Allows of exposure to computers, experiments and other activities he would not have had otherwise." "Yes. My son has some issues with homework, and teachers have been very patient, yet firm, which is what he needs..."

"HEDP team is amazing. They have been very flexible with our son's attendance (when he wants to add additional sessions last minute because he did not want to miss the writing project or any project he was working on). There was no mishap between after-school programs and HEDP, HEDP teachers were always there to collect the kids and keep their eyes on them. That made us rely on HEDP after after school programs as well"

How did you feel about your child's Observation Report? Do youfeel like the content is meaningful? Please explain and offersuggestions as we transform our reports.

"Yes, it was helpful and meaningful. It's great to get feedback and see how my child does with teachers and peers." "Content is a great insight to what my child thinks of the program. Thank you for doing and sharing them."

How well is the communication with teachers? Please explain."Very good. Always make an effort."

"Very good. I will send an e-mail prior to hours - and hear back very quickly. My only suggestion - is that somehow the phone transfers to someones cell in the later part of the day. There have been a few times when I've tried to reach HEDP later (like 5ish) and get the voice-mail. I know they are focused on the kids - but my call usually is to let them know that someoneelse may be picking up."

"Excellent! Very responsive."

How well is the communication with the Director?Please explain.

"The Best!"

"Very good - I feel that Noelle answers all our questions in a timely way."

"Excellent. Any concerns or questions are quickly addressed."

Please tell us how SMART TUITION has served your family. Pleasespecify if it has been helpful, challenging or beneficial.

"Easy to use and online"

"If this is the automatic payment system, it has been very helpful."

"I really like the auto payment. I now no longer need toremind myself to write the check."

How well is the communication with the Parent Board ofDirectors? Please explain.

"Very good - they keep us informed."

"I am on board."

Do you like our emails regarding newsletters, notices and such?Please add suggestions for improvement.

"Yes, it's great to get a big picture of what's happening in the program. It pulls together the bits and pieces obtained during pick uptimes or from my child."

How do you feel about our environment? Please add details and let us know how we can improve our space.

"Great. Easy location"

"The environment is very welcoming. I have no specific suggestions for improvements."

What would you like HEDP to enhance for the 2014-2015 school year?

"I wonder if you might consider grade 7/8 helpers for the younger grades. I think they do this in some other sites and it would be a nice opportunity as our kids start to age out of HEDP."

We appreciate your kindness to takethe time and complete this survey.Thank you for being part of our Extended Family!

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​Responses from the Satisfaction Survey

Please tell us how well the program has served your family. Do you feel part of the HEDP community, informed, and welcomed?

"HEDP is great and we are very happy with the services provided"

"Fantastic program, my child is on his 3rd year and has really gotten a lot out of it. I appreciate how they help kids get homework started, spend time reading, play physical activity games in the gym or outdoors, organize fun field trips and do arts/craft and cooking projects. Often my child states it is his favorite time of the day, I really feel like it "extends" his learning and growing at school."

Please note additional services your family would like HEDP to provide?

"Music LessonsFebruary Vacation ProgramApril Vacation ProgramWould pay extra for Feb and April vacation programs. Philip Alexander currently provides a wonderful music program to BEEP http://www.musicwithphilip.com/"

"Performers, Yoga, I think it would be great to offer some extra services, as long as we can figure out a way to make them available to all kids. I don't want some children to feel like they can't participate because of the additional cost. I think extra activities bring some extra fun energy to the group (probably give the teachers a bit of a break, too!)"

Currently, HEDP does not offer programming for 7th and 8th graders. However, we are interested in hearing your comments and thoughts on how we can keep this important age group busy during the "in between" times of school and home or after-school programs like basketball and bus pickup. Please share your thoughts on how to make this cost effective for both HEDP and individual families.

"I have seen some of the older kids hanging around and looking a bit lost. Would it be possible to hire some of them to help with the younger kids, like a minimal afterschool job from 2:20-4:00 ($8 per hour or something) to give them something to do and also give a hand with projects? Maybe they could lead sports activities, maybe help with clean-up or snack, or maybe serve as homework helpers? The creative kids could maybe lead music or art projects? Might be a good way to give them some responsibility and also keep them busy?"Due to the space issues with in the Heath School, HEDP currently uses the cafeteria for our 2-6 group. Please provide us with your thoughts on how we can make better use of shared spaces through out the school. This is a great place to make suggestions for new spaces, plans and dreams.

"We hope that with the construction and additional classrooms being constructed that the extended day will get their space back or some new space."

Please use this space to share any additional thoughts, comments or suggestions. We appreciate your kindness to take the time and complete this survey. Thank you for being part of our Extended Family!

"Extended Day is an excellent program in providing quality after school programming. Thank you."