NBC Sports Live Extra is available for both iOS & Android devices. Click here to visit iTunes App store or Google Play store to download this FREE app.

Live Stream FAQ

Q: What is NBC Sports Live Extra?

A: NBC Sports Live Extra is a service offered through participating cable, satellite and telco TV providers that allows you to watch Motocross coverage of live events on the NBCSports Network across NBCSports.com/LiveExtra and through NBCSports Live Extra Applications available for IOS and select Android devices. Note – only coverage on the NBCSN require you to authenticate your provider. Motos on NBC and MAVTV will not require authentication.

Q: What is the cost of this service?

A: This is a free service. For NBC Sports Network programming it's an added value to your regular cable, satellite and telco TV subscription through participating television providers. At this time Lucas Oil Pro Motocross Championship on NBC and MAV TV do not require a cable subscription.

Q: How do I verify my TV provider account?

A: When prompted, select your cable, satellite, or telco TV provider. You will then be asked to enter your username and password for your provider ; similar to when you pay your bill online. Don't forget to check "remember me" so you don't have to log in again. If you don't have an online account with your TV provider or can't remember your username and password, please contact your TV provider to learn more. If you already have a username and password from your TV provider, you will not need to create a new account. If you have not previously registered an account with your TV provider, you will need to do so with a valid email address. Please contact your TV provider to learn more.

Q: Why isn't my TV provider listed?

A: We are actively working to add additional TV providers to this service. Don't see your provider? Contact your provider by clicking here (http://stream.nbcsports.com/liveextra/cable-provider-survey.html ) to express your interest in receiving this service. Provide your email address and we will contact you once your provider has been added. Check back regularly to see if your provider has been included.

Q: Is there Lucas Oil Pro Motocross Championship content available without a cable, satellite or telco TV subscription?

A: Yes, you can continue to visit ProMotocross.com to access event clips, highlights, and expert commentary without a Pay TV subscription. Additionally, Motocross broadcasts on NBC and MAV TV do not require a cable subscription.

General NBCSports Live Extra Information

Q:What do I need to watch video on NBCSports.com/LiveExtra?

A:In order to watch any video on NBCSports.com/Live Extra, you must install the latest version of Adobe® Flash® (supports v10 and above). Adobe® Flash® will provide you with the best NBC Sports viewing experience including HD quality video, DVR controls and much more.

4. Before installing Adobe® Flash®, you will need to first uninstall any older versions you currently have running on your computer. To do so, download Adobe's official uninstaller (Make sure to select your correct operating system, and then "Uninstall Flash.")

5. Now that you've uninstalled the older version of Adobe® Flash®, follow Adobe's instructions for reinstalling the most recent version. The download option is on the right-hand side of the page.

6. Once you have downloaded the file, please exit your browser first, and then install the upgraded version of Adobe® Flash® to your computer.

7. Finally, open your browser again and return to the video you wish to view. You should now be able to successfully watch videos.

Q:The video stops playing completely.

A:Try the following steps:

- Refresh your browser.

- Clear your browser's cache and cookies. If the browser you're using or a page you're viewing is displaying problems, try to clear the browser's cache. If that doesn't fix the problem, try to clear the browser's cookies.

Q:I cannot hear any audio.

A:Try the following steps:

1. Refresh your browser.

2. If refreshing didn't help, try the following:

2a. Adjust the volume control on your computer and speakers.

2b. Adjust the volume control located in the lower left corner of the Player.

4. If using wireless internet (WiFi), connect directly to your modem or router with an Ethernet cable.

Q:What is "Live Streaming" video content?

A:NBCSports.com/LiveExtra and its mobile/tablet applications will be the exclusive sources in the U.S. for LIVE video coverage of sports that NBC, NBC Sports Network broadcasts. For details regarding access to live streaming content, click here.

Q:What is required for access to view "Live Streaming" video content?

A:You can access live streams of EVERY NBCSports event, with a cable, satellite or telco TV subscription that includes NBCSN. There is no additional charge for this service, simply login to NBCSports Live Extra using the Username and Password you use on your providers website. If you do not have, or do not know your Login information contact your service provider.

Q:What is Adobe® Flash®?

A:Adobe® Flash® Player is a cross-platform, browser plug-in that provides uncompromised viewing of applications, content, and videos across browsers and operating systems, such as the content you will view on NBCSports.com/Live Extra. You can learn more about Adobe® Flash® at www.adobe.com/products/flashplayer.html

Q:I have an older version of Flash installed on my machine. Do I need to upgrade?

A:Yes. The NBC Sports video player uses new features only available in Adobe® Flash® Player 11. Adobe® Flash® is a small download and installs quickly. Adobe® Flash® Player 11 is backwards-compatible with previous versions of the Flash player.

Q:Will I have to restart my browser after installing Adobe® Flash®?

A:Some users will be prompted to restart their browsers if they are upgrading from a previous version of Adobe® Flash®. In most cases, users will not have to restart their web browsers after installing Adobe® Flash® Player 11.

Q:I am experiencing issues playing video, does it matter that I have blocked 3rd party cookies?

A:Yes, you will need to unblock 3rd party cookies, in order to view video. In current versions of Firefox, for instance, follow these steps:

1. In the Firefox menu bar, go to Tools > Options

2. In the Options screen, select Privacy

3. Make sure that both "Accept cookies from sites" and "Accept third-party cookies" are checked.

4. In the "Keep until:" dropdown, select either "they expire"or "I close Firefox"

5. Click OK to close the Options screen.

6. Force-reload the page by doing Shift-Reload (Hold down the Shift key on the keyboard, while clicking the Reload button in the browser's button bar.)

7. The videos should now play successfully

Q:I get a "Video not loading" error that doesn't go away, what do I do?

A:Try the following Steps:

1. Check your 3rd party cookies. You need them enabled (in Firefox, Chrome and Safari you set it directly, in IE you need to set a privacy level of "Medium High" or lower)

2. Check to see if you have an anti-virus, anti-malware or other proxy software (such as Net Nanny) running on your machine or corporate/campus network that may be blocking (or impacting) access to the streams.

Mobile/Tablet FAQs:

Q:Can I watch NBC Sports video content on my mobile device?

A:You can watch live events within our Live Streaming application. For more information, check out all of our mobile and tablet application offerings here: http://stream.nbcsports.com/liveextra.

Q:Is there an NBC Sports Mobile or Tablet Application available?

A:Yes, there are two applications available for download on your iPhone, iPod touch or Android handheld device and your iPad or Android tablet device. To see our full mobile application offerings, please check out this link: http://stream.nbcsports.com/liveextra

Q:How do I unlock access to the live video coverage in the NBCSports Live Extra App?

A:To access content on NBCSports Live Extra you will just need to verify your cable, satellite or telco TV subscription that includes NBCSN. There is no additional charge for this service, simply login to NBCSports Live Extra using the Username and Password you use on your providers website. If you do not have, or do not know your Login information contact your service provider.

Q:Will there be a cost to download the NBC Sports Mobile and Tablet Applications?

A:No, all of the mobile and tablet offerings for NBC Sports will be free.

Q:What will be the minimum and optimal operating system requirements for using the Mobile and Tablet Applications?

A:The NBC Sports Mobile and Tablet Applications will support iPhone, iPod Touch, and iPad devices running on iOS 5.0 and above, and select Android handheld and tablet devices running on an operating system of 2.2 and above. To ensure the best user experience, make sure that your device has the most recent operating system.

Q:Can I watch live video on my mobile or tablet device if I am outside of the United States?

A:Due to broadcasting regulations, NBC is only allowed to show NBC Sports content on the internet in the United States and U.S. Territories. Users outside of these locations will still be able to access an extensive set of non-event video content on NBCSports.com.

Q:In the NBC Sports Live Extra Application, the video on my device keeps buffering or is of poor quality. How can I fix this?

A:Watching video is available via a 3G or 4G connection, but to experience the highest quality of video, connect to a WiFi signal. You can also improve your video quality by making sure you have installed the latest operating system onto your device.

Q:When I load the NBC Sports Mobile and Tablet Applications, an error message displays saying I do not have a data connection. What does this mean?

A:If you are receiving an error message stating there is no data connection, make sure you are connected to a 3G, 4G or WiFi network. You can check the status of your connection in the Settings section of your device. Note: If your device is in "Airplane Mode", you will not have a data connection and will need to turn the setting off. Video will work with 3G or 4G connection, however, to experience best video quality connect to WIFI network when available.