American Lawyer's Midlevel Associates Technology Survey

Rankings for Technical Support and Technology Overall

Giva, Inc. is the sponsor of this reprint from The American Lawyer's annual Midlevel Associates Technology Survey. The rankings included are technical support and technology overall.

Giva, Inc. is the sponsor of this reprint from The American Lawyer's annual Midlevel Associates Survey. Giva has a special focus on law firms and we are an industry expert and provider of IT Service Desk/Help Desk Cloud Computing. See our Customer Case Studies or contact us for more information at (408) 260-9000.

2011 Associate Technology Survey

Rankings by Firm's Technical Support

Technical

Firm's

Rank

Firm Name

Overall

Total

Support

Composite

Respondents

Score

1

Thompson Coburn

4.68

4.79

19

2

Cozen O'Connor

4.67

4.5

12

3

Schulte Roth & Zabel

4.56

4.11

27

4

Fenwick & West

4.46

4.38

26

5

Gibson, Dunn & Crutcher

4.46

4.29

95

6

Gibbons

4.46

3.92

13

7

Paul Hastings

4.44

4.11

27

8

Latham & Watkins

4.43

4.26

213

9

Skadden, Arps, Slate, Meagher & Flom

4.33

4.08

66

10

Chapman and Cutler

4.32

4.53

19

11

Ropes & Gray

4.28

4.05

80

12

Robins, Kaplan, Miller & Ciresi

4.28

3.45

29

13

Duane Morris

4.25

3.92

24

14

O'Melveny & Myers

4.23

4.16

164

15

Alston & Bird

4.23

3.27

26

16

Dorsey & Whitney

4.2

3.93

15

17

Cravath, Swaine & Moore

4.18

3.58

40

18

Dewey & LeBoeuf

4.17

3.98

50

19

Nixon Peabody

4.17

3.78

23

20

Munger, Tolles & Olson

4.16

3.89

20

21

Simpson Thacher & Bartlett

4.16

3.67

93

22

Foley & Lardner

4.12

3.78

49

23

Morrison & Foerster

4.12

3.39

85

24

Dechert

4.1

3.66

29

25

Jones Day

4.1

3.29

68

26

Bracewell & Giuliani

4.09

3.5

22

27

Nutter McClennen & Fish

4.08

4.15

13

28

Finnegan, Henderson, Farabow, Garrett & Dunner

4.06

4.41

32

29

Carlton Fields

4.05

3.73

23

30

Perkins Coie

4.05

3.67

67

31

DLA Piper

4.04

4.01

102

32

Thompson & Knight

4.04

3.61

23

Technical

Firm's

Rank

Firm Name

Overall

Total

Support

Composite

Respondents

Score

33

Hughes Hubbard & Reed

4.03

3.67

34

34

Bingham McCutchen

4.02

3.51

98

35

Vinson & Elkins

4.01

3.99

89

36

Weil, Gotshal & Manges

4

3.57

49

37

Orrick, Herrington & Sutcliffe

3.99

3.52

73

38

Morgan, Lewis & Bockius

3.97

3.65

118

39

Cooley

3.97

3.3

68

40

Faegre & Benson

3.96

3.8

26

41

Davis Polk & Wardwell

3.96

3.64

60

42

Shearman & Sterling

3.92

3.33

49

43

Miles & Stockbridge

3.91

3.45

11

44

Shook, Hardy & Bacon

3.88

3.69

16

45

Williams Mullen

3.88

3.48

25

46

Fitzpatrick, Cella, Harper & Scinto

3.88

3.31

16

47

Winston & Strawn

3.87

3.78

23

48

Jenner & Block

3.86

3.89

35

49

Irell & Manella

3.85

2.7

20

50

Cahill Gordon & Reindel

3.84

3.84

20

51

Snell & Wilmer

3.83

3.54

41

52

Proskauer Rose

3.81

4.13

56

53

Holland & Knight

3.8

3.91

56

54

Goulston & Storrs

3.8

3.9

10

55

Mayer Brown

3.79

3.52

33

56

Fish & Richardson

3.76

4.18

17

57

Akin Gump Strauss Hauer & Feld

3.76

3.89

38

58

Sidley Austin

3.76

3.64

101

59

Blank Rome

3.74

3.84

45

60

Wilson Sonsini Goodrich & Rosati

3.73

3.48

68

61

Pillsbury Winthrop Shaw Pittman

3.73

3.3

34

62

Littler Mendelson

3.72

3.92

25

63

Schiff Hardin

3.7

3.42

20

64

Cadwalader, Wickersham & Taft

3.68

3.13

31

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1

Rankings by Firm's Technical Support

Technical

Firm's

Rank

Firm Name

Overall

Total

Support

Composite

Respondents

Score

65

Sheppard, Mullin, Richter & Hampton

3.67

3.48

33

66

Baker & Hostetler

3.66

3.42

72

67

Kirkland & Ellis

3.66

3.23

210

68

Kelley Drye & Warren

3.65

3.3

21

69

Pepper Hamilton

3.65

3.05

40

70

Harris Beach

3.64

3.82

11

71

Reed Smith

3.64

3.33

45

72

Foley Hoag

3.62

3.31

13

73

SNR Denton

3.62

3.12

34

74

Baker & McKenzie

3.6

3.37

63

75

Allen & Overy

3.6

2.93

15

76

Katten Muchin Rosenman

3.59

3.46

37

77

Linklaters

3.59

3.28

30

78

Mintz, Levin, Cohn, Ferris, Glovsky and Popeo

3.59

3.12

17

79

Troutman Sanders

3.57

3.79

14

80

Baker & Daniels

3.57

3.29

14

81

Steptoe & Johnson

3.56

3.44

25

82

Debevoise & Plimpton

3.56

2.83

41

83

Young Conaway Stargatt & Taylor

3.55

3.73

11

84

Fried, Frank, Harris, Shriver & Jacobson

3.55

3.58

79

85

Goodwin Procter

3.55

3.45

52

86

Crowell & Moring

3.53

3.12

17

87

Brown Rudnick

3.5

3.71

14

88

Sullivan & Cromwell

3.5

2.96

27

89

Milbank, Tweed, Hadley & McCloy

3.49

3.47

71

90

Fox Rothschild

3.49

3.43

49

91

McDermott Will & Emery

3.48

3.19

43

92

Holland & Hart

3.47

3.85

34

93

Patterson Belknap Webb & Tyler

3.44

3.31

16

94

Sullivan & Worcester

3.44

3.06

18

95

Drinker Biddle & Reath

3.43

3.28

46

96

Haynes and Boone

3.42

3.6

55

Technical

Firm's

Rank

Firm Name

Overall

Total

Support

Composite

Respondents

Score

97

Schnader Harrison Segal & Lewis

3.42

2.5

12

98

Paul, Weiss, Rifkind, Wharton & Garrison

3.39

2.87

23

99

Wachtell, Lipton, Rosen & Katz

3.38

3.56

16

100

Hogan Lovells

3.38

3.21

29

101

Arnold & Porter

3.38

3.19

37

102

Wilmer Cutler Pickering Hale and Dorr

3.38

3.16

126

103

Sutherland Asbill & Brennan

3.36

3.14

22

104

Cleary Gottlieb Steen & Hamilton

3.33

3.33

34

105

Ballard Spahr

3.33

2.67

12

106

K&L Gates

3.3

2.35

41

107

Lindquist & Vennum

3.29

3.19

21

108

Kramer Levin Naftalis & Frankel

3.27

3.55

11

109

Covington & Burling

3.25

2.89

46

110

Harter Secrest & Emery

3.23

3.15

13

111

Loeb & Loeb

3.22

3.22

23

112

White & Case

3.2

3.38

77

113

Quarles & Brady

3.19

3.25

16

114

Arent Fox

3.17

2.55

29

115

Stradley Ronon Stevens & Young

3.14

2.93

14

116

Curtis,

3.09

2.57

23

117

Stoel Rives

3.08

3.1

40

118

Dickstein Shapiro

3.08

2.83

12

119

Manatt, Phelps & Phillips

3.08

2.54

26

120

Kaye Scholer

3

2.91

35

121

King & Spalding

2.95

2.72

107

122

Willkie Farr & Gallagher

2.83

2.5

40

123

Dow Lohnes

2.82

2.64

11

124

Boies, Schiller & Flexner

2.73

2.27

44

125

Clifford Chance

2.7

3.1

10

126

Greensfelder, Hemker & Gale

2.64

2.55

12

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2

Rankings by Firm's Technology Overall Composite Score

Firm's

Technical

Total

Rank

Firm Name

Overall

Composite

Support

Respondents

Score

1

Thompson Coburn

4.79

4.68

19

2

Chapman and Cutler

4.53

4.32

19

3

Cozen O'Connor

4.5

4.67

12

4

Finnegan, Henderson, Farabow, Garrett & Dunner

4.41

4.06

32

5

Fenwick & West

4.38

4.46

26

6

Gibson, Dunn & Crutcher

4.29

4.46

95

7

Latham & Watkins

4.26

4.43

213

8

Fish & Richardson

4.18

3.76

17

9

O'Melveny & Myers

4.16

4.23

164

10

Nutter McClennen & Fish

4.15

4.08

13

11

Proskauer Rose

4.13

3.81

56

12

Schulte Roth & Zabel

4.11

4.56

27

13

Paul Hastings

4.11

4.44

27

14

Skadden, Arps, Slate, Meagher & Flom

4.08

4.33

66

15

Ropes & Gray

4.05

4.28

80

16

DLA Piper

4.01

4.04

102

17

Vinson & Elkins

3.99

4.01

89

18

Dewey & LeBoeuf

3.98

4.17

50

19

Dorsey & Whitney

3.93

4.2

15

20

Gibbons

3.92

4.46

13

21

Duane Morris

3.92

4.25

24

22

Littler Mendelson

3.92

3.72

25

23

Holland & Knight

3.91

3.8

56

24

Goulston & Storrs

3.9

3.8

10

25

Munger, Tolles & Olson

3.89

4.16

20

26

Jenner & Block

3.89

3.86

35

27

Akin Gump Strauss Hauer & Feld

3.89

3.76

38

28

Holland & Hart

3.85

3.47

34

29

Cahill Gordon & Reindel

3.84

3.84

20

30

Blank Rome

3.84

3.74

45

31

Harris Beach

3.82

3.64

11

32

Faegre & Benson

3.8

3.96

26

Firm's

Technical

Total

Rank

Firm Name

Overall

Composite

Support

Respondents

Score

33

Troutman Sanders

3.79

3.57

14

34

Nixon Peabody

3.78

4.17

23

35

Foley & Lardner

3.78

4.12

49

36

Winston & Strawn

3.78

3.87

23

37

Carlton Fields

3.73

4.05

23

38

Young Conaway Stargatt & Taylor

3.73

3.55

11

39

Brown Rudnick

3.71

3.5

14

40

Shook, Hardy & Bacon

3.69

3.88

16

41

Simpson Thacher & Bartlett

3.67

4.16

93

42

Perkins Coie

3.67

4.05

67

43

Hughes Hubbard & Reed

3.67

4.03

34

44

Dechert

3.66

4.1

29

45

Morgan, Lewis & Bockius

3.65

3.97

118

46

Davis Polk & Wardwell

3.64

3.96

60

47

Sidley Austin

3.64

3.76

101

48

Thompson & Knight

3.61

4.04

23

49

Haynes and Boone

3.6

3.42

55

50

Cravath, Swaine & Moore

3.58

4.18

40

51

Fried, Frank, Harris, Shriver & Jacobson

3.58

3.55

79

52

Weil, Gotshal & Manges

3.57

4

49

53

Wachtell, Lipton, Rosen & Katz

3.56

3.38

16

54

Kramer Levin Naftalis & Frankel

3.55

3.27

11

55

Snell & Wilmer

3.54

3.83

41

56

Orrick, Herrington & Sutcliffe

3.52

3.99

73

57

Mayer Brown

3.52

3.79

33

58

Bingham McCutchen

3.51

4.02

98

59

Bracewell & Giuliani

3.5

4.09

22

60

Williams Mullen

3.48

3.88

25

61

Wilson Sonsini Goodrich & Rosati

3.48

3.73

68

62

Sheppard, Mullin, Richter & Hampton

3.48

3.67

33

63

Milbank, Tweed, Hadley & McCloy

3.47

3.49

71

64

Katten Muchin Rosenman

3.46

3.59

37

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3

Rankings by Firm's Technology Overall Composite Score

Firm's

Technical

Total

Rank

Firm Name

Overall

Composite

Support

Respondents

Score

65

Robins, Kaplan, Miller & Ciresi

3.45

4.28

29

66

Miles & Stockbridge

3.45

3.91

11

67

Goodwin Procter

3.45

3.55

52

68

Steptoe & Johnson

3.44

3.56

25

69

Fox Rothschild

3.43

3.49

49

70

Schiff Hardin

3.42

3.7

20

71

Baker & Hostetler

3.42

3.66

72

72

Morrison & Foerster

3.39

4.12

85

73

White & Case

3.38

3.2

77

74

Baker & McKenzie

3.37

3.6

63

75

Shearman & Sterling

3.33

3.92

49

76

Reed Smith

3.33

3.64

45

77

Cleary Gottlieb Steen & Hamilton

3.33

3.33

34

78

Fitzpatrick, Cella, Harper & Scinto

3.31

3.88

16

79

Foley Hoag

3.31

3.62

13

80

Patterson Belknap Webb & Tyler

3.31

3.44

16

81

Cooley

3.3

3.97

68

82

Pillsbury Winthrop Shaw Pittman

3.3

3.73

34

83

Kelley Drye & Warren

3.3

3.65

21

84

Jones Day

3.29

4.1

68

85

Baker & Daniels

3.29

3.57

14

86

Linklaters

3.28

3.59

30

87

Drinker Biddle & Reath

3.28

3.43

46

88

Alston & Bird

3.27

4.23

26

89

Quarles & Brady

3.25

3.19

16

90

Kirkland & Ellis

3.23

3.66

210

91

Loeb & Loeb

3.22

3.22

23

92

Hogan Lovells

3.21

3.38

29

93

McDermott Will & Emery

3.19

3.48

43

94

Arnold & Porter

3.19

3.38

37

95

Lindquist & Vennum

3.19

3.29

21

96

Wilmer Cutler Pickering Hale and Dorr

3.16

3.38

126

Firm's

Technical

Total

Rank

Firm Name

Overall

Composite

Support

Respondents

Score

97

Harter Secrest & Emery

3.15

3.23

13

98

Sutherland Asbill & Brennan

3.14

3.36

22

99

Cadwalader, Wickersham & Taft

3.13

3.68

31

100

SNR Denton

3.12

3.62

34

101

Mintz, Levin, Cohn, Ferris, Glovsky and Popeo

3.12

3.59

17

102

Crowell & Moring

3.12

3.53

17

103

Stoel Rives

3.1

3.08

40

104

Clifford Chance

3.1

2.7

10

105

Sullivan & Worcester

3.06

3.44

18

106

Pepper Hamilton

3.05

3.65

40

107

Sullivan & Cromwell

2.96

3.5

27

108

Allen & Overy

2.93

3.6

15

109

Stradley Ronon Stevens & Young

2.93

3.14

14

110

Kaye Scholer

2.91

3

35

111

Covington & Burling

2.89

3.25

46

112

Paul, Weiss, Rifkind, Wharton & Garrison

2.87

3.39

23

113

Debevoise & Plimpton

2.83

3.56

41

114

Dickstein Shapiro

2.83

3.08

12

115

King & Spalding

2.72

2.95

107

116

Irell & Manella

2.7

3.85

20

117

Ballard Spahr

2.67

3.33

12

118

Dow Lohnes

2.64

2.82

11

119

Curtis,

2.57

3.09

23

120

Arent Fox

2.55

3.17

29

121

Greensfelder, Hemker & Gale

2.55

2.64

12

122

Manatt, Phelps & Phillips

2.54

3.08

26

123

Schnader Harrison Segal & Lewis

2.5

3.42

12

124

Willkie Farr & Gallagher

2.5

2.83

40

125

K&L Gates

2.35

3.3

41

126

Boies, Schiller & Flexner

2.27

2.73

44

Methodology

As part of The American Lawyer's annual Midlevel Associates Survey midlevel (third-,fourth-, and fifth-year) associates were asked to rate their firms' technology on a scale of 1 (low) to 5 (high) in four categories: the overall quality of the firm's technology, how well they felt they were trained, their estimation of the firm's technical support, and how successfully they thought the firm deployed technology on behalf of its clients. The "Technical Support" column is based upon the answer to the one question related to their estimation of the firm's technical support. The "Firm's Overall Composite Score" column is based on the average of the scores for the four questions.

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