Why HRG

Why HRG?

HRG is built on the experience, knowledge and expertise of its people. We know what it takes to keep global clients moving. We understand what modern, successful businesses need.

We understand that you need to take control of your travel or meetings programme. We understand the need for finely-tuned policies to help manage the budget, and for flexible, easy-to-use technologies to streamline your bookings processes and payments. And we know how much it would mean to gain visibility of how much is being spent, with whom and on what, with intelligent, timely reporting.

Every one of our clients’ programmes has been tailored specifically for their needs. By providing expert advice and support at every level, from sourcing, booking, approvals and payment to reporting, benchmarking and consultancy, we can deliver the control, compliance and savings you’re looking for.

Try us. We know where you’re heading.

What makes us different?

Hogg Robinson Group has a core servicing culture which is totally focused on the needs of its clients. We say this with confidence because of the people who make up HRG.

HRG staff are exceptional. They have the talent and skills, experience and passion for serving our clients. They build relationships that go beyond mutual respect and trust. They find the answers to questions and anticipate what’s needed – without clients having to ask.

When it comes to a question of business travel, HRG people make the difference, and that means that HRG has the answer.

Our Values

Our values capture the way we like to go about our work every day, with each other and with our clients. They’re important to us as individuals, as teams and as a business. They make us a company of choice and opportunities, and, we believe, they’re what sets us above the competition.

Commitment
Both our clients and our colleagues deserve our total commitment. By taking pride in everything we do, we win our clients’ loyalty and help to build our business.Honesty
We believe in honesty and openness. Relationships built on trust, confidence and mutual respect will always be strong.Excellence
We’re passionate about what we do, which makes us want to exceed our clients’ needs. By delivering every time, we rise above the competition.

Innovation
As a business and as individuals, we never stand still. We’re always looking for a better way to help clients achieve their goals.
Client Focus
We work to help our clients, not ourselves. Everything we do, we do to improve our clients’ business performance.
Expertise
By retaining our industry knowledge, skilled employees and specialist talents, we remain the acknowledged experts in our field.

We are a company that delivers above and beyond the call of duty for all our stakeholders.

Travel Emergency

If you are in need of emergency assistance and cannot get through to your travel team please use the HRG Travel Emergency number.

Please be aware that you may be charged for using this service and for training and quality purposes your call may be monitored or recorded.

Your call is important to us but if you have a dedicated number please dial that number, otherwise please call the number shown and have your booking reference or trip locator available and we’ll connect you to one of our team.

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