Napa IT Support

NVSC IT Support Portfolio

As a business you likely require three areas from IT support to stay focused on your business and to survive long term:

Reliable IT systems

A backup and disaster recovery plan

Predictable IT Services costs

NVSC IT support provides this through proactive management with NVSC Remote Managed Services (RMS) for major Operating Systems including Apple OSX/iOS and Microsoft Windows products.

The real cost to a business is discovered when a IT component or system fails. NVSC-RMS focuses on monitoring systems in real-time to maintain performance, secure systems, anticipate issues, provide responsive support and plan for recovery when a system fails. To do this we use:

RMS Agent monitoring workstations in real-time with automated alerts

Regular performance and security checks with pro-active maintenance

Implementing a secure image based backup and recovery plan

Multi-layered advanced security software chosen without compromise.

The NVSC-RMS is an affordable plan with unlimited remote support service. It is a plan you can use that allows you to budget for your business’s IT support needs. Please continue reading and when you are ready feel free to contact us to start your NVSC-RMS plan.

Comprehensive Data Backup

Image based Data Backup to ensure ALL your data is secure with a difference.

Data image recovery testing.

A data backup solution is NOT a true solution if the data recovery process fails. Regular automated testing protects against this scenario.

Proactive Monitoring

The NVSC-Remote Managed Service provides for pro-active monitoring of computers and systems.

Realtime Reporting

A monitoring agent is configured to monitor computer systems and set-points alert accordingly. Keeping a pulse on the computer system allows pro-active management and quicker resolution of issues.

Multi-Layered Security

Build Something Beautiful

Top rated anti-virus, ransomware blocking utilities, network security, browser security and education on best practices are combined to protect your data and IT infrastructure.

Unlimited Remote Support

NVSC-RMS includes unlimited remote support as part of the service. No need to worry about extra fees, it's included!

Remote Support (text, call, direct chat)

Business continuity is a combination of being prepared by backing up your data, monitoring and keeping systems running and the ability to contact us for those gotcha moments. You can reach out conveniently via text, call or direct chat as needed without worrying about additional charges.

NVSC Backup Services

NVSC offers a full suite of backup options that includes both onsite backups, offsite backups and backup of your online services. Protect your valuable DATA. These services are even better value when combines with the NVSC Remote Managed Services.

Maybe your business is running a Server that is expensive to maintain. Our onsite backup system uses a smart NAS and this can be leveraged to retire a server without compromising business operations. Please contact us today to learn more.

Image based backup with verification. Image based backup is essential for critical workstations and systems. The real cost of a failed system is the impact of business continuity. Evaluating IT systems solely on hardware costs misses the real cost of a failed system. Each hour a business incurs expenses and expects to meet those expenses with a working system. When a critical IT component fails such as a workstation hosting a central database or files this can stops daily business and lost revenue is incurred. An image based backup system with verification can keep business interruptions to a minimum by:

Booting a virtual machine within minutes on a Backup Data Recovery Machine from the backup image of the failed machine until a solution is found.

Retrieving previous versions of data where data corruption occurs.

Restoring a backup image to a new hard-drive and boot the machine that had failed.

And, most important, a backup system is only reliable if it is verified. Our backup system creates the image based backups, verifies them and it can automatically test boot them daily to ensure the backup is reliable. Ask us how it can protect your business against ransomware.

Reliable and secure file based backup with analytics has got your back. Cost effective, secure and smart for these reasons:

Smart analytic checks the total computer. Even if files are located in non-standard locations it will find them to ensure they are backed up.

The smart analytic file backup system uses data from thousands of protected system to identify what files should be backed up and which will take up useless space. This means you are not paying for wasted disk backup space.

Versions of files are created and a simple right-click allows recovering previous versions of files.