Important Notice: Shipping Facility Relocation May 28-31, 2018

We are about to relocate our shipping process to a new shipping facility to meet the increasing needs to ship the greater amount of packages and greater types of products.

The relocation is scheduled between May 28 and 31.

During this four-day period, we will not be able to ship orders. Also, it will not be possible to process any cancellation of any order that has not become available for shipment because our warehouse management system will not be in normal operation.

Because of this, it will take up to several additional days than normal before orders become available for shipment during this period of time.

However, it will be possible to place orders at CDJapan normally, and we will be done everything we can in the background to ensure that delayed orders are shipped as soon as possible once the new facility becomes fully operational.

Please note that the shipping process will additionally become unavailable also during following public holidays to be observed in Japan, because both Japan Post and FedEx will be closed then.

Please note that Proxy Service will be disrupted for a longer period due to the necessity to set up the new workflow at the new facility. Shipment of items obtained via this service will not be possible between May 22 and May 31, meaning that shipment may delay for up to about 10 days.