Save Money, Save Time – Train on the Web!

Having difficulty getting your team together for training? Our professional courses are the answer! We offer 20+ courses to help you improve quality and personnel. Web-based training is an excellent alternative if you need scheduling flexibility, want access to all of our courses, and wish to train at multiple locations.

Basic SPC Training

Basic SPC Training provides a solid understanding of variation and the statistics upon which control charts are based. It covers use of the most common variable and attributes control charts including x-bar & R-charts, moving average charts, p-charts, u-charts, np charts, and c charts as well as basic process capability concepts.

Basic SPC Training (Office/Service Version)

Basic SPC Training provides a solid understanding of variation and the statistics upon which control charts are based. It covers use of the most common variable and attributes control charts including x-bar & R-charts, moving average charts, p-charts, u-charts, np charts, and c charts as well as basic process capability concepts.

In this "Service Edition" of Basic SPC Training, examples and terminology are specifically related to the office or transactional environment.

Advanced SPC

Advanced SPC teaches engineers and quality personnel how to select and set-up control charts as well as how to conduct process capability studies. X-bar & R charts, IX & MR charts, other variable-data charts and attribute charts are covered. Methods for conducting process capability studies includes how to deal with complications encountered during capability studies. The training also covers alternative process capability measures including Six Sigma capability and the use of Z-values.

The 5S's: Workplace Organization

The 5S's course introduces concepts of workplace organization and walks learners through each of the stages of the 5S process (Sort, Set in Order, Shine, Standardize and Sustain) so that they can apply the techniques in their job and work area. The course includes a road map for implementing the 5S's along with examples of successes in each 5S stage to help trigger ideas for the learner for their 5S effort.

Lean Manufacturing

This course provides learners with a comprehensive understanding of how Lean Manufacturing works in a manufacturing company. Lean concepts (why lean, lean terminology, identifying wastes, Value Stream Mapping methods and the linkage between lean and Six Sigma) and lean practices (streamlining the value stream, workplace organization, ensuring predictability and consistency, set-up reduction, TPM, the visual workplace and continuous improvement) are covered. The course provides the learner with lean implementation suggestions including approaches for addressing people issues, collecting and analyzing data to plan and track lean efforts, process workflow and layouts options with rationale and a sequential road map.

Lean for Business Processes

This course provides learners with a comprehensive understanding of how Lean Manufacturing works in a transaction or non-manufacturing business. Lean concepts (why lean, lean terminology, identifying wastes, Value Stream Mapping methods and the linkage between lean and Six Sigma) and lean practices (streamlining the value stream, workplace organization, ensuring predictability and consistency, the visual workplace and continuous improvement) are covered. The course provides the learner with lean implementation suggestions including approaches for addressing people issues, collecting and analyzing data to plan and track lean efforts, process workflow and layouts options with rationale and a sequential road map.

Introduction to Lean Six Sigma

This course introduces learners to the fundamentals of lean and Six Sigma as complementary, additive methodologies that focus on both waste and variation reduction. An overview of the supporting infrastructure needed to sustain the effort is covered as well as examples of Lean Six Sigma application in manufacturing, the office, order entry, warehousing and distribution, sales and R&D.

Mapping Office Workflows

Mapping Office Workflows helps office workers create visual representations of processes that they work in and provides them with tools that help unveil different aspects of their workflow and see the processes they work in from different angles. By using one or more of the mapping tools covered (Brown-Paper Flow, Workflow Diagrams, Flowcharting, Value-Stream Mapping), learners will be able to identify the causes of nagging problems and take action to remedy them.

FMEA Training

FMEA Training provides step-by-step instructions on how to conduct both Design-FMEAs (DFMEAs) and Process-FMEAs (PFMEAs). Learners completing this training will be able to effectively participate on an FMEA team and make immediate contributions to quality and productivity improvement efforts.

FMEA Training (Office/Service Version)

FMEA Training provides step-by-step instructions on how to conduct Process-FMEAs (PFMEAs). Learners completing this training will be able to effectively participate on an FMEA team and make immediate contributions to quality and productivity improvement efforts.

In this "Service Edition" of FMEA Training, examples and terminology are specifically related to an office or transactional environment.

Mistake-Proofing Training!

This course arms learners with a comprehensive background on mistake-proofing techniques focusing on problem prevention rather than problem detection/correction. Practical tools to design and implement mistake-proofing solutions are presented. The course includes approximately 150 examples of mistake-proofed solutions to provide learners with visual and mental triggers to mistake-proof their own processes.

Error-Proofing Business Processes

Error-Proofing Business Processes is designed specifically for those working in offices and transactional environments. This course explores how to error-proof transactional processes by studying both the server-side (service provider) and the customer-side of the transaction. The course provides learners with techniques to uncover the root cause of errors and then prevent their recurrence.

Gage Training

Gage Training is metrology, gage and GD&T training designed for operators and technicians who use dimensional gages in their jobs. Learners are introduced to basic dimensional metrology concepts including an introduction to geometric dimensioning and tolerancing (GD&T) and the fundamentals of surface finishes. Gage Training also covers how to take measurements with the most frequently used dimensional instruments including calipers, micrometers, height and depth gages, fixed gages, gage blocks and surface plates and helps learners understand how to avoid common measuring mistakes.

Measurement System Analysis

Measurement System Analysis includes detailed instruction on a variety techniques for conducting GR&R (Gage Repeatability and Reproducibility) Studies and how to improve existing measurement systems following QS-9000/TS-16949 guidelines. It also includes training on managing the measurement system.

Fundamentals of APQP

Advanced Product Quality Planning (APQP) was originated to provide a common, standardized process for planning, developing and communicating the requirements and status of new products and services between suppliers and their customers. The Fundamentals of APQP course helps learners understand the five phases of the APQP process and apply it to the development of new products and their corresponding processes.

8D Problem-Solving

This course teaches learners how to solve problems in a team setting using the 8-D (8-Discipline) problem-solving method. The course includes tutorials on dozens of problem-solving tools that help identify, analyze and fix problems.

The Basics of DMAIC

This course is a variation of the "DMAIC Problem-Solving" course. Its strong focus on Value Stream Mapping aligns the course with a Lean Six Sigma approach. The course includes tutorials on many problem-solving tools that help identify, analyze and fix problems.

The Role of a Lean Six Sigma Champion

The Role of a Lean Six Sigma Champion course gives champions the knowledge they need to successfully mentor project teams and bridge the gap between black belts and organization management. Participants learn how to keep teams aligned with core business objectives, stay focused and achieve success.

Root Cause Analysis with Corrective Action

Root Cause Analysis with Corrective Action leads the learner through a four-step process for uncovering and tackling sources of problems and defects so that root causes can be addressed and the resulting problems eliminated for good.