Privacy Policy

LİMAK ARCADIA SPORT RESORT HOTEL

PRIVACY STATEMENT

We, as Sunter Turizm A.Ş. (“Limak Arcadia’’), prepared this privacy statement to inform our visitors, our guests, our workers, our applicants and our business contacts regarding processing, storing and transferring the personal data with regard to our hotel management and tourism activities and within the scope of The Law on the Protection of Personal Data no. 6698 (“The Law”) and related legislation.

Which category of personal data do we collect? What is the purpose of processing your personal data?

We collect the below mentioned data categories within the scope of our hotel management, tourism and accommodation services purposes:

We collect identity data from either our guests or our visitors due to legislation that we are subject to and the purpose of providing security for all our guest.

We are obliged to record identity data of our workers due to labor and social security legislation.

We collect identity data from our applicants for the purpose of job application evaluation; also from our supplier, subcontractor and other parties that we established similar business contact to fulfill our commercial requisites and obligations arising concluded contracts.

Legal Grounds for Data Collection

The basic legal grounds for collection of relevant data are legal obligations that arising out of related legislation.

Nevertheless, we collect identity data due to contractual relation between data subjects and us.

We sometimes collect visitor’s (from each same-day visitor) identity data due to our legitimate interests and the adopted corporate principles for purposes of providing security and more peaceful accomodation environment for our guests etc.

Data Collection

Method

We collect data by printed forms and sometimes directly by forms situated in electronic.

The data such as home and work address, mobile phone number, home telephone number, room number, postal address, e-mail address and IP address.

Purpose of Data Collection

We collect communication data from either our guests or our visitors due to legislation that we are subject to and for the purposes such as providing security for all our guests; informing our visitors and guests regarding our advertisements, campaigns and promotions; performing loyalty card programs, employment relationship and hotel management activities.

We are obliged to record communication data of our workers due to labor and social security legislation.

We collect communication data from our applicants for the purpose of notification for result of application evaluation; also from our supplier, subcontractor and other parties that we established similar business contact to fulfill our commercial requisites and obligations arising concluded contracts.

Legal Grounds for Data Collection

The basic legal grounds for collection of relevant data are legal obligations arising out of related legislation.

Nevertheless, we collect communication data due to contractual relation between data subjects and us.

We sometimes collect relevant data due to our legitimate interests and the adopted corporate principles for the purposes of providing fulfillment of customer satisfaction survey or security.

Data Collection Method

We collect data by printed forms and sometimes directly by forms situated in electronic.

The data such as name, surname, identification number, photograph, marital status, home and work addresses, mobile phone number, fax number, home telephone number, mail and e-mail addresses of family members.

Purpose of Data Collection

We collect familial data of our guests due to legislation that we are subject to and for the purpose of providing security for all our guests..

We are obliged to collect familial data of our workers and our applicants due to labor and social security legislation.

Legal Grounds for Data Collection

The basic legal grounds for collection of relevant data are legal obligations arising out of related legislation.

Nevertheless, we collect familial data due to contractual relation between data subjects and us.

We sometimes collect relevant data due to our legitimate interests and the adopted corporate principles for the purposes of communicating in emergency situations or supporting education of workers’ relatives by providing scholarships.

Data Collection Method

We collect data by printed forms and sometimes directly by forms situated in electronic.

Data Category

Financial Data

Explanation

Data such as bank accounts, credit cards, invoice information.

From whom the data are collected

We collect financial data from our guests, our members, our workers and third parties which we cooperate with.

We collect financial data from either our guests or our members due to legislation that we are subject to and for providing flawless and excellent service.

We are obliged to collect financial data of our workers due to labor and social security legislation.

We collect financial data from our supplier, subcontractor and other parties that we established similar business contact to fulfill our commercial requisites and obligations arising concluded contracts.

Legal Grounds for Data Collection

The basic legal grounds for collection of relevant data are legal obligations arising out of related legislation.

Nevertheless, we collect financial data due to contractual relation between data subjects and us.

We sometimes collect financial data due to our legitimate interests and the adopted corporate principles for the purposes of providing facility of payment for our steady guests and including our workers to campaigns or promotions that are provided by partner banks or other financial institutions.

Data Collection Method

We collect data by printed forms and sometimes directly by forms situated in electronic.

We collect relevant data to fulfill our obligations which are arisen out of law.

Legal Grounds for Data Collection

The basic legal grounds for collection of relevant data are legal obligations that arising out of related legislation.

Nevertheless, we collect employment data due to labor contract between data subjects and us.

We sometimes collect employment data due to our legitimate interests and the adopted corporate principles for the purposes of attendance for company orientation programs, insurance, communicating with relatives in emergency situations and placing applicants in appropriate positions.

Data Collection Method

We collect data by printed forms and sometimes directly by forms that are in electronic.

Data Category

Other Data

Explanation

Data which are collected within the scope of our comercial activities.

From whom data are collected

We collect these data from our guests, our members, our workers, our visitors, and third parties which we cooperate with.

Content

These are identity, communication and financial data, CCTV (closed-circuit television) records, voice records, facial recognition systems’ records, magnetic card and turnstile records; identity, communication and financial data which belong to our business connections; data which are collected within the scope of an organised event or organisation, data related to accommodation, data that are collected at complaints and in process of contact with the firm.

Purpose of Data Collection

We collect relevant data from either our guests or our members due to legislation that we are subject to and for providing a flawless and excellent service for all our guests, to provide security; conducting our tourism and hotel management activities; using them in advertisements, marketing, and promotions; organising events and organisations.

We collect relevant data from our supplier, subcontractor and other parties that we established similar business contact to fulfill our commercial requisites and obligations arising concluded contracts.

Legal Grounds for Data Collection

The basic legal grounds for collection of relevant data are legal obligations that are arisen out of related legislation.

Nevertheless, we collect relevant data due to our legitimate interests and the adopted corporate principles for the purposes of providing facility of payment for our steady guests; including our workers to campaigns or promotions that are provided by partner banks or other financial institutions; providing security and more peaceful accommodation environment for our guests; organising events with respect to number of participants and their special case or demand; presenting special price and accommodation choices for our steady guests, to communicate with them in case of lost property, evaluating the satisfaction of guests and workers and answering the complaints.

Data Collection Method

We collect data by printed forms and sometimes directly by forms situated in electronic.

Do we transfer your personal data to domestic third parties?

Competent Authorities:

Due to legislation in our country, we share above-mentioned identity, communication and other several data with authorities that are precisely authorized by legislation periodically or upon their request.

Besides, your personal data are shared with authorized entity or institution on grounds of a verdict or upon the request of an administrative agency which is precisely authorized by legislation.

Third Parties:

Your personal data are also shared with another group of third parties which we cooperate with. Among these primarily natural or legal persons such as travelling agencies, online hotel reservation services.

Your personal data are shared for the purposes of satisfying your demands for our services such as reception, transfer etc. or returning your lost & founds s, transferring your bills to the extent to fulfill relevant services with natural or legal persons who are authorized to fulfill these services on behalf of us.

Do we transfer your personal data to abroad?

Your personal data may be transferred to abroad solely in cases where:

your explicit consent or

stipulated situations by The Law take place and where there is an adequate protection in transferred country or

stipulated situations by The Law take place and by the consent of Turkish Data Protection Board in cases where no adequate protection in transferred country

For example: In cases where you get service by a foreign agency, online reservation service etc. or you pay us by a foreign financial services, we may transfer your personal data to abroad for the limited purpose of processing without obtaining your consent for providing service for you, namely to performing our service contract.

For how long your personal data are stored?

If there is a period which is specified by law or related legislation, relevant data has to be stored at least during that period. In regard to possibilities where requests by courts or administrative agencies which is precisely authorized by law reach us late or a dispute takes place in which we may be part of, the retention period to store personal data is specified by adding 6 months or 1 year to periods that are stipulated by legislation and at the expiration relevant data is deleted.

If there is no stipulated retention period for processing data in legislation in respect to business relation between us, your personal data shall be stored during the period which is specified in the contract. At the end of this business relation or when the period specified in contract ended, your personal data is deleted without any need for your request.

What are your rights as a data subject?

Find out the reason for processing of your personal data and whether or not the data have been used properly for this purpose,

Obtain information regarding the domestic and foreign third parties who received your personal data,

Request for correction of your personal data if they are missing or wrong,

Request for deletion or removal of your personal data within the framework of the prescribed provisions referred The Law,

Request for notification of the third parties your personal data have been transferred regarding the correction of missing or wrong data or deletion or removal of your personal data,

Object to a result against you due to the analyzing of the processed data by automated decision making systems exclusively, and

Demand a compensation in case where there is a loss due to your personal data being processed contrary to The Law.

How can you exercise your rights as a data subject?

Without prejudice to other methods specified by Turkish Data Protection Board, you may forward your requests related to your personal data along with documents evidencing your identification (copy of your ID card) to ….. our registered electronic mail address or to İskele Mevki, Belek/Antalya/Turkey by post.

We reserve the right to object your application in cases where the information and documents that you sent are wrong or your application is unauthorized.

How long does it take to answer your requests?

Your requests are evaluated and answered within 30 (thirty) days at the latest from date of delivery. In case of negative evaluation, reasoned refusal will be sent to the address in your application by electronic mail or post.