topic Re: Improve My Wifi Signal For TV in General Technology, Tips & Trickshttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338442#M26465
<P>Hello Keith. I am not sure either. On my TV, I scanned for the appropriate Network for the new router and the details on the TV showed as Internet Connected but when I press the Source button to view in High Definition, I get a signal telling me there is no connection.</P><P>As a result, I wondered if it was a TV problem and have since been in touch with Toshiba. I am awaiting a reply.&nbsp;</P>Sat, 30 Mar 2019 10:08:40 GMTbrbrown2019-03-30T10:08:40ZImprove My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336470#M26414
<P>I now have a Wifi enabled TV but my router is in another room on the opposite side of my bungalow. Consequently the signal at the TV is quite weak whilst the signal at the router is at full strength. Can anyone please suggest a way of increasing the signal strength to the TV?</P>Tue, 26 Mar 2019 13:04:05 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336470#M26414brbrown2019-03-26T13:04:05ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336583#M26415
<P>So much will be down to the quality of that signal, not just the signal strength. By quality, I mean lack of Wi-Fi interference.</P>
<P>&nbsp;</P>
<P>Slow speed, intermittent dropouts, breaks in the signal, or no signal on some or all devices, might be caused by Wi-Fi interference from other local networks, which can also lead to a permanent reduction in speed. No ISP can be responsible for your local environment, this is mainly a by-product of the popularity of Wi-Fi. <BR /><BR />If you have the HG633, HG635, DSL-3782 or the TalkTalk Wi-Fi hub, they are dual-band routers &amp; offer both the older 2.4GHz &amp; the newer 5GHz Wi-Fi bands. The problem is these are two different networks (SSIDs), but they share the same name, so you can't tell which one you are connected to. Log into the router (<A href="http://192.168.1.1" target="_blank">http<span class="lia-unicode-emoji" title=":confused_face:">😕</span>/192.168.1.1</A>) and enter a username of "admin" and if the HG635 a password of "admin" as well, or if the HG633, DSL-3782 or the TalkTalk Wi-Fi hub, use the unique router password (see the label on the rear of the router at the top).<BR /><BR /><STRONG>HG633/635</STRONG> go to:-<BR />"Customise my wireless network"<BR /><BR />Append "5G" to the end of the network name of the "Wireless 5 GHz SSID" field. Then click "Save".<BR /><BR /><STRONG>DSL-3782</STRONG> go to:-<BR />Settings &gt; Wireless (Wi-Fi)<BR /><BR />Append "5G" to the end of the network name of the 5 GHz "SSID" field. Then click "Save".<BR /><BR /></P>
<P><STRONG>TalkTalk Wi-Fi hub</STRONG></P>
<P>Go to:-<BR />Dashboard &gt; See Wi-Fi Settings &gt; Manage Advanced Settings &gt; Wi-Fi 5Ghz gear icon &gt; Basic<BR /><BR />Append "5G" to the end of the network name of the "SSID" field. Then click "Apply".<BR /><BR /><STRONG><I><FONT color="#0000FF">This will not fix your issues, but it will make it much easier to identify the band you are connected to</FONT></I></STRONG>. This way you will know which band is causing your problems.<BR /><BR />Having said that, there is another approach which can be better, which is to use <STRONG>Band Steering</STRONG>. This will automatically move any 5G compatible device connected to the 2.4G band to the 5GHz band. This is available on the HG633 (V2.00), DSL-3782 (V1.10) and the TalkTalk Home Hub. To use this leave both network names identical and on the HG633 enable Band Steering from the initial Wi-Fi menu.<BR /><BR />Generally speaking, the 2.4GHz band suffers much more from interference than the 5GHz band, but the 2.4GHz one can sometimes have a better range, but this all depends on your local area.<BR /><BR /><STRONG><I><FONT color="#0000FF">You may then wonder what was really the point of this if it won't solve the problem?</FONT></I></STRONG> This is because the whole topic is too complex to be dealt with in one post. The next stage involves sending out a guide to you to help you get me some important diagnostic results, so as I can analyse them for you and recommend changes to your router configuration to solve them.<BR /><BR /></P>
<P><STRONG><I><FONT color="#0000FF">I only send this out to people who request it</FONT></I></STRONG>.</P>Tue, 26 Mar 2019 15:01:06 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336583#M26415KeithFrench2019-03-26T15:01:06ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336617#M26416
<P>Hello Keith. Many thanks for the reply. It all looks a bit complicated so allow me time to work on it and I will get back to you with the the result. Regards. Brian</P>Tue, 26 Mar 2019 15:51:47 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336617#M26416brbrown2019-03-26T15:51:47ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336845#M26417
<P>Hello Keith. My router only shows HG523a and the only reference I can find to SSID is in the Wireless Package settings under WAN. Connection Port Binding shows boxes for SSID1, SSID2 SSID3 and SSID4 with no ticks in the boxes.</P><P>It means nothing to me but on the Wireless Package page, it shows a Send error 2687 and Receive error 6074. Might that be something that needs attention?</P><P>I can't find any reference to DSL-3782 or TalkTalk Wi-Fi hub.</P>Wed, 27 Mar 2019 09:35:06 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336845#M26417brbrown2019-03-27T09:35:06ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336850#M26418
<P>OK, you didn't say what router you have &amp; the HG523a is now very old. I will ask the OCEs to consider replacing your router with something more modern. If you still have WiFi problems after that (it wouldn't surprise me as it is likely to be down to congestion in your local area) then let me know &amp; I'll help further.</P>
<P>&nbsp;</P>
<P>The forum is not real-time 24/7 support, so depending on how busy they are &amp; how many are working at any one time, this can take 24 - 48 hrs (excluding weekends &amp; limited cover on Bank Holidays). Alternatively, you can call the call centre or use online chat. The posts are responded to in time/date order, oldest first. So the fewer entries you make on your thread now, the sooner they will pick it up.<BR /><BR />To save yourself time, please make sure that your community profile includes your first &amp; last names, broadband phone number &amp; if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:-<BR /><BR />Personal Profile &gt; Personal Information<BR /><BR />Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you &amp; TalkTalk have visibility of your details.</P>Wed, 27 Mar 2019 09:46:33 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336850#M26418KeithFrench2019-03-27T09:46:33ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336882#M26419
<P>Keith, That's very kind of you to ask OCE on my behalf. Thank you very much. I will check my Personal profile and update where necessary.</P>Wed, 27 Mar 2019 10:20:35 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336882#M26419brbrown2019-03-27T10:20:35ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336886#M26420
<P>No problem.</P>Wed, 27 Mar 2019 10:23:08 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336886#M26420KeithFrench2019-03-27T10:23:08ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336905#M26421
<P>Hi&nbsp;brbrown,</P>
<P>&nbsp;</P>
<P>Is the HG523 the only router you've had from us? Do you currently have any other TalkTalk router (system shows the HG523 has been superseded by another device)?&nbsp;<BR />
<BR />
Chris</P>Wed, 27 Mar 2019 10:46:56 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336905#M26421OCE_Chris2019-03-27T10:46:56ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336930#M26422
<P>Hello Chris. Thanks for the reply. Yes I also have an HG633 which Keith mentioned and which I was going to send back because when I installed it, my broadband speed reduced significantly. Normally I get &nbsp;round 11 Mbps but I seem to remember that the HG633 reduced it by at least 25%.</P>Wed, 27 Mar 2019 11:08:29 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336930#M26422brbrown2019-03-27T11:08:29ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336958#M26423
<P>OK thanks. When did you last try the HG633? There have been recent firmware releases which could improve performance&nbsp;</P>
<P><BR />
Chris</P>Wed, 27 Mar 2019 11:36:56 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2336958#M26423OCE_Chris2019-03-27T11:36:56ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337070#M26424
<P>Chris, I haven't tried it again but I will do so and let you the result. Brian.</P>Wed, 27 Mar 2019 13:18:30 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337070#M26424brbrown2019-03-27T13:18:30ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337088#M26425
<P>OK thanks Brian. if you let me know when you've plugged it in I can check the firmware version</P>
<P><BR />
Chris</P>Wed, 27 Mar 2019 13:35:14 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337088#M26425OCE_Chris2019-03-27T13:35:14ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337131#M26426
<P>OK. I am now plugged in to the other router but I cannot get on the internet using wifi, only using the ethernet cable. In my network settings, I have ticked the Wireless Network Name and typed in the Wireless Password but a message tells me it is an invalid password. Am I using the wrong one?</P>Wed, 27 Mar 2019 14:51:11 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337131#M26426brbrown2019-03-27T14:51:11ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337134#M26427
<P>Can you access the router's admin pages via a wired connection? If so go to:-</P>
<P>&nbsp;</P>
<P>Home Network &gt; Wireless Settings &gt; Encryption</P>
<P>&nbsp;</P>
<P>You will see the wireless password listed there.</P>
<P>&nbsp;</P>
<P>&nbsp;</P>Wed, 27 Mar 2019 14:56:24 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337134#M26427KeithFrench2019-03-27T14:56:24ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337140#M26428
<P>Hi&nbsp;brbrown,</P>
<P>&nbsp;</P>
<P>Your router doesn't have the latest firmware so are you OK if I try updating the firmware now?<BR />
<BR />
Chris</P>Wed, 27 Mar 2019 15:12:28 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337140#M26428OCE_Chris2019-03-27T15:12:28ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337145#M26429
<P>Keith, my apologies the password with a digit hard to see but Now sorted thank you.</P><P>&nbsp;</P><P>Chris, yes please go ahead with the update.I will leave everything on.</P>Wed, 27 Mar 2019 15:16:40 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337145#M26429brbrown2019-03-27T15:16:40ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337158#M26430
<P>OK thanks, I'll do the firmware update now</P>Wed, 27 Mar 2019 15:41:42 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337158#M26430OCE_Chris2019-03-27T15:41:42ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337163#M26431
<P>OK, the firmware update is going through, it may take a few minutes.</P>
<P>&nbsp;</P>
<P>Chris</P>Wed, 27 Mar 2019 15:45:20 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337163#M26431OCE_Chris2019-03-27T15:45:20ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337194#M26433
<P>Chris, I can't tell if the update has finished yet but my speed is now the same as my previous at 11Mbps but I cannot now login to my new router with any combination of usernames or passwords. i have also lost the wifi signal on my TV even though I have changed the settings to suit the new network. Any ideas please?</P>Wed, 27 Mar 2019 16:54:52 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337194#M26433brbrown2019-03-27T16:54:52ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337226#M26434
<P>Sorry to jump in, but if you get the wifi up and running then the best way to get the wifi to the TV is with a wifi extender, TP-Link RE200 is very good.</P><P>&nbsp;</P><P>You'll need to find the best spot to plug it in and I find it's easiest to use Speedtest net on your phone. Stand next to the router do a speed test and then do one in the room with the TV and then walk towards the room with the router doing a speed test every 12 feet or so until you get a decent speed that is greater then room with the TV in and then plug it in to the nearest socket.</P>Wed, 27 Mar 2019 19:05:09 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337226#M26434ukoldgit2019-03-27T19:05:09ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337380#M26439
<P>Hello. Many thanks for that. I'll have a look at the TP. At the moment though, I can't get the TV to work with the wifi nor can I get into the router. If I don't find a solution, I'll go back to my old router.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P>Thu, 28 Mar 2019 08:43:44 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337380#M26439brbrown2019-03-28T08:43:44ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337391#M26440
<P>I would follow the advice I gave you in the last two paragraphs of my first post. The TP product may be very good, but if you don't check out the state of the WiFi in your area first (my help on this is totally free of charge), you could very easily waste your money. This is because if this underlying problem is not sorted, the TP will have the same problem as your current router. Your old router may well be setup up differently than the HG633, which account for the performance differences.</P>Thu, 28 Mar 2019 08:58:08 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337391#M26440KeithFrench2019-03-28T08:58:08ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337406#M26441
<P>Hi&nbsp;brbrown</P>
<P>&nbsp;</P>
<P>Just to confirm, which router is currently connected to the line?</P>
<P>&nbsp;</P>
<P>Have you factory reset the router using the pin hole reset for ten seconds?</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>
<P>Debbie</P>Thu, 28 Mar 2019 09:07:45 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337406#M26441OCE_Debbie2019-03-28T09:07:45ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337409#M26442
<P>I am bit confused as to how to do what you are telling me as I cannot get into the HG633 router and I have already tried to reset it as Debbie has suggested.</P><P>&nbsp;</P>Thu, 28 Mar 2019 09:12:48 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337409#M26442brbrown2019-03-28T09:12:48ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337412#M26443
<P>As you will see from my post to Keith I have installed the HG633 and have reset it. It will not recognise the user name nor the password.</P>Thu, 28 Mar 2019 09:15:00 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337412#M26443brbrown2019-03-28T09:15:00ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337435#M26444
<P>Hi&nbsp;brbrown</P>
<P>&nbsp;</P>
<P>Are you using the admin password from&nbsp;the sticker on the back of the router? This is different to the wireless password.</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>
<P>Debbie</P>Thu, 28 Mar 2019 09:40:22 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337435#M26444OCE_Debbie2019-03-28T09:40:22ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337463#M26445
<P>Debbie, I am ashamed to say that I used the wrong password and now I have access to the router. I have now followed Keith's instructions and set my TV Wi-Fi settings but I get a message on the TV telling me there is no signal. The router tells me there is a signal but it keeps dropping in and out. Any ideas would be appreciated. Also, why does the HG633 router only have a WPS button and no WLAN as my previous router?</P>Thu, 28 Mar 2019 10:05:37 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337463#M26445brbrown2019-03-28T10:05:37ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337466#M26446
<P>The WLAN button on the HG523a toggles the WLA On or Off. They probably moved away from that due to many people accidentally pressing it &amp; disabling their WiFi network.</P>Thu, 28 Mar 2019 10:08:33 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337466#M26446KeithFrench2019-03-28T10:08:33ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337474#M26447
<P>Hi&nbsp;brbrown</P>
<P>&nbsp;</P>
<P>Are you using a Smart TV? (which model) or are you using our TV box?</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>
<P>Debbie</P>Thu, 28 Mar 2019 10:17:18 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337474#M26447OCE_Debbie2019-03-28T10:17:18ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337483#M26448
<P>Keith, I understand. Many thanks for that.</P>Thu, 28 Mar 2019 10:22:12 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337483#M26448brbrown2019-03-28T10:22:12ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337486#M26449
<P>Debbie, I have a Smart TV Toshiba 32L3863DB WLAN built in.</P>Thu, 28 Mar 2019 10:23:29 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337486#M26449brbrown2019-03-28T10:23:29ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337497#M26450
<P>Hi&nbsp;brbrown</P>
<P>&nbsp;</P>
<P>Are you able to log into the TV settings using the remote and then enter your wifi details manually? (this would be case sensitive)</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>
<P>Debbie</P>Thu, 28 Mar 2019 10:38:22 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337497#M26450OCE_Debbie2019-03-28T10:38:22ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337498#M26451
<P>Debbie, on the TV my network settings are telling me that WI-FI is connected but if I press HDMI as a source, a message tells me that there is no signal.</P>Thu, 28 Mar 2019 10:38:26 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337498#M26451brbrown2019-03-28T10:38:26ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337499#M26452
<P>Sorry Debbie, our posts crossed one another.</P>Thu, 28 Mar 2019 10:39:43 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337499#M26452brbrown2019-03-28T10:39:43ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337524#M26453
<P>Hi&nbsp;brbrown</P>
<P>&nbsp;</P>
<P>This wouldn't be related to the wifi. No signal means no signal from the HDMI. Check which HDMI socket your cable is connected (1,2,3 etc) and then check source again to see if connected to the right one.</P>
<P>&nbsp;</P>
<P>Is the TV box also switched on when testing this?</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>
<P>Debbie</P>Thu, 28 Mar 2019 10:52:48 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337524#M26453OCE_Debbie2019-03-28T10:52:48ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337547#M26454
<P>There is no TV box as such. Everything is inside the TV. The HDMI cable is connected where it should be and was before using my old router. Everything worked fine before which suggests to me something is not right in the new router.</P>Thu, 28 Mar 2019 11:19:18 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337547#M26454brbrown2019-03-28T11:19:18ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337573#M26455
<P>Hi&nbsp;brbrown</P>
<P>&nbsp;</P>
<P>What is connected via the HDMI?</P>
<P>&nbsp;</P>
<P>Which router were you using previously? (make and model)</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>
<P>Debbie</P>Thu, 28 Mar 2019 11:37:06 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337573#M26455OCE_Debbie2019-03-28T11:37:06ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337597#M26456
<P>I have a cd recorder/player connected via the HDMI cable. My old router was a HUAWEI HG523A.</P>Thu, 28 Mar 2019 11:56:29 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337597#M26456brbrown2019-03-28T11:56:29ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337612#M26457
<P>Hi&nbsp;brbrown</P>
<P>&nbsp;</P>
<P>Is your TV aerial connected?</P>
<P>&nbsp;</P>
<P>If you press the source button on the remote and change this from HDMI are you able to get a signal?</P>
<P>&nbsp;</P>
<P>This shouldn't be affected by the router.</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>
<P>Debbie</P>
<P>&nbsp;</P>
<P>&nbsp;</P>Thu, 28 Mar 2019 12:14:42 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337612#M26457OCE_Debbie2019-03-28T12:14:42ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337765#M26458
<P>Yes, my arial is connected and I can get a good signal on all programmes except of course, HDMI programmes. Nothing has changed except the router</P>Thu, 28 Mar 2019 16:01:13 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337765#M26458brbrown2019-03-28T16:01:13ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337958#M26460
<P>Hi&nbsp;brbrown</P>
<P>&nbsp;</P>
<P>Do you have a different HDMI cable that you can test with?</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>
<P>Debbie</P>Fri, 29 Mar 2019 08:31:57 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337958#M26460OCE_Debbie2019-03-29T08:31:57ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337962#M26461
<P>No, but don't forget, it was OK with the old router. Everything work fine then.</P>Fri, 29 Mar 2019 08:34:30 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2337962#M26461brbrown2019-03-29T08:34:30ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338015#M26462
<P>OK. So it's not going to work properly. I shall go back to the old router. Thank you all for &nbsp;your help anyway. Brian</P>Fri, 29 Mar 2019 09:38:06 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338015#M26462brbrown2019-03-29T09:38:06ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338171#M26463
<P>Well, it is worth perservering. I reinstalled my old router and everything worked properly again. Then I tried reinstalling the HG633 and played around with the settings and got it work satisfactorily without knowing how.</P><P>However, I still get a very low signal at my TV which shows in the form of "buffering" (is that the correct term when the broadcast programme ceases and a spinning circle shows for a short time and reconnects?) when watching programmes such as BBC iplayer or ITV player.</P><P>Keith, the router appears to be set automatically to change from 2.4G to 5.4G if necessary.</P>Fri, 29 Mar 2019 12:21:17 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338171#M26463brbrown2019-03-29T12:21:17ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338271#M26464
<P>Hi <LI-USER uid="662"></LI-USER>&nbsp;</P>
<P>&nbsp;</P>
<P>I am not really sure where you are with this, as a lot of this thread went on to aerials &amp; HDMI cables etc. Although the router may be using band steering, it does not mean that either band is good enough in your immediate location. To find that out, as I said before, those changes on the router will not fix anything. If you want further help on this, let me know.</P>Fri, 29 Mar 2019 14:53:31 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338271#M26464KeithFrench2019-03-29T14:53:31ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338442#M26465
<P>Hello Keith. I am not sure either. On my TV, I scanned for the appropriate Network for the new router and the details on the TV showed as Internet Connected but when I press the Source button to view in High Definition, I get a signal telling me there is no connection.</P><P>As a result, I wondered if it was a TV problem and have since been in touch with Toshiba. I am awaiting a reply.&nbsp;</P>Sat, 30 Mar 2019 10:08:40 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338442#M26465brbrown2019-03-30T10:08:40ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338459#M26466
<P>It is far more likely to be WiFi interference.</P>Sat, 30 Mar 2019 10:26:43 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338459#M26466KeithFrench2019-03-30T10:26:43ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338506#M26467
<P>Do you suppose that means there is nothing I can do about It then?</P>Sat, 30 Mar 2019 11:15:26 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338506#M26467brbrown2019-03-30T11:15:26ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338529#M26468
<P>Do you suppose that a Wi-Fi Blaster on this link would help. It reads as if it might.&nbsp;<A href="https://wifiblastshop.com/product-uk/checkout.php" target="_blank">https://wifiblastshop.com/product-uk/checkout.php</A></P>Sat, 30 Mar 2019 12:05:03 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338529#M26468brbrown2019-03-30T12:05:03ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338535#M26469
<P>Keith, further to my last post, I do understand that my problem is probably interference but I wondered if generating a stronger signal might overpower some of the interference.</P>Sat, 30 Mar 2019 12:21:25 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338535#M26469brbrown2019-03-30T12:21:25ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338554#M26470
<P>That will probably only make matters worse. I have been offering you my help to resolve this (totally free of charge) by keep referring you to the last two paragraphs of my initial post, four days ago now. However, if you do not want my help, that is up to you.</P>Sat, 30 Mar 2019 13:05:59 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338554#M26470KeithFrench2019-03-30T13:05:59ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338559#M26471
<P>Oh dear. I am sorry to have offended you. I did say before that I had heeded your advice but I am getting desperate and looking for other possibilities. I will cease posting. Thanks for you help anyway.&nbsp;</P>Sat, 30 Mar 2019 13:15:07 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338559#M26471brbrown2019-03-30T13:15:07ZRe: Improve My Wifi Signal For TVhttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338563#M26472
<P>My offer of help still stands, just read the last two paragraphs of my initial post if you want it.&nbsp;</P>Sat, 30 Mar 2019 13:17:12 GMThttps://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/Improve-My-Wifi-Signal-For-TV/m-p/2338563#M26472KeithFrench2019-03-30T13:17:12Z