Effective Vendor Relationships

Do you always receive services to the same high standards as those you provide to your customers and clients, or is a poor working relationship undermining the organisation’s ability to perform its key role?

This workshop will help you build and maintain an effective client/vendor relationship, with a clear focus on continually improving standards in vendor service delivery in ways that are acceptable to both parties.

You will benefit from this course if you have responsibility for ensuring professional, productive relationships with partners and vendors.

Objectives

By the end of the course you will be able to:

Demonstrate good vendor relationship behaviour

Select the 5 vendor relationship behaviours that if improved will have the greatest impact on the service you receive

Apply the criteria used for evaluating and selecting a vendor to anticipate potential problems