Note (2014-01-17): This is a duplicate to Connecting white other half gives error. So please vote and comment there. (Nonetheless, I do not close this question yet, because it has a high visibility and if closed people would not get directed to that other question. Current counter here: 292 views / 15 votes)

Original question:

"Problem with store. This The Other half is not working." -- This is the message, I always get when clasping the white TOH (the only one I have) to the Jolla. This message even appears while the Jolla Store is in front and working.

I have no clue what to do about this. Does the TOH needs to be replaced? (Actually, I do not even have a clear idea of what I am missing due to this failure and whether it is worthwhile being bothered about it.)

After switching the phone language from German to English I could install the poppy red ambience. White TOH still gives me the error, no matter how much language switching is involved. However, now I can de- and reinstall the "First One" ambience as much as I want (and in any language) :/

Sounds like that this TOH has been used with an other Jolla if its ones activated (installed) its associated with this Phone (IMEI).
This is needed if the TOH has feature like Music / Games ...
If you reset the Phone (first activation) you can bind the TOH again to a other Phone or the same.

Comments

I rebooted my device now several times: it makes no difference. Furthermore, THO is actually recognized only when it is being clapped on the device which results in the error message.
Oh, and I reseted the device as well, albeit, to no effect. Updating the OS does also not solve the problem.

"other half is broken indeed." How can it be broken, when the Jolla recognizes that there is just (re-installed) a TOH -- if it recognizes this, the NFC tag must be sending something. What else could it be than its ID?

"missing is a white Ambiance I guess :)" What exactly does this mean? As far as I understood, I can select images from the Gallery and assign an "ambiance" to them. However, I just worked out that only the background and volume scale changes with the selected ambiance image. If I change any setting in the settings menu, the changes are applied system-wide -- for all ambiance images active. I have no clue, whether this is the way it is intended to be or not, and whether this behavior would change with a properly working TOH.