Cardiff Metropolitan University

3 job(s) at Cardiff Metropolitan University

Job Title: IT IS Systems Support Officer
Post Number: SI581XX
Department: Library & Information Services, Information Services Division
Location: Llandaff
Grade: 6A/B
Salary: £33,518 - £37,706 per annum
Tenure: Permanent
Hours : 37
Accountable to: IT IS Systems Team Manager
Accountable for: N/A
Role Summary:
Responsible for the technical support, administration and development of the university’s local servers, communication systems and cloud based service provisions. Carrying out configuration, pro-active monitoring, maintenance, support and development tasks, as is necessary, to ensure their effective operation and availability.
Principal Duties and Responsibilities:
Acting as the technical design architect for one or more Cardiff Metropolitan University’s systems and infrastructure services. Designing and/or conducting architectural reviews on these and advising on technical requirements and service implications.
Producing computer programs and scripts to facilitate administration and maintenance of directory services and other infrastructure service and databases.
Liaising with schools and departments in conjunction with other L&IS staff. Participating in developments and projects groups to establish and evaluate business requirements and provide advice on technical implications.
Providing technical support for the university’s business critical IT systems and communications services to ensure their effective operation and availability. Analysing and diagnosing faults, where necessary, and implementing robust and innovative solutions to resolve these.
Liaising with external organisations such as Cisco, Dell, Jisc, Microsoft, PSBA and Unit 4 in relation to product changes and enhancements to ensure these are compatible with the university’s systems.
For further information about this role and to apply please visit: www.cardiffmet.ac.uk/jobs

Feb 13, 2018

Full time

Job Title: IT IS Systems Support Officer
Post Number: SI581XX
Department: Library & Information Services, Information Services Division
Location: Llandaff
Grade: 6A/B
Salary: £33,518 - £37,706 per annum
Tenure: Permanent
Hours : 37
Accountable to: IT IS Systems Team Manager
Accountable for: N/A
Role Summary:
Responsible for the technical support, administration and development of the university’s local servers, communication systems and cloud based service provisions. Carrying out configuration, pro-active monitoring, maintenance, support and development tasks, as is necessary, to ensure their effective operation and availability.
Principal Duties and Responsibilities:
Acting as the technical design architect for one or more Cardiff Metropolitan University’s systems and infrastructure services. Designing and/or conducting architectural reviews on these and advising on technical requirements and service implications.
Producing computer programs and scripts to facilitate administration and maintenance of directory services and other infrastructure service and databases.
Liaising with schools and departments in conjunction with other L&IS staff. Participating in developments and projects groups to establish and evaluate business requirements and provide advice on technical implications.
Providing technical support for the university’s business critical IT systems and communications services to ensure their effective operation and availability. Analysing and diagnosing faults, where necessary, and implementing robust and innovative solutions to resolve these.
Liaising with external organisations such as Cisco, Dell, Jisc, Microsoft, PSBA and Unit 4 in relation to product changes and enhancements to ensure these are compatible with the university’s systems.
For further information about this role and to apply please visit: www.cardiffmet.ac.uk/jobs

Job Title: IT IS Technical Support Assistant
Post Number: SI057XX
Department: Library & Information Services, Information Services Division
Location: Llandaff
Grade: 4A/B
Salary: £24,285 - £28,936 per annum
Tenure: Permanent
Hours : 37
Accountable to: IT IS Team Manager
Accountable for: N/A
Role Summary:
Responsible for carrying out tasks to configure, maintain and support the university’s network infrastructure, telephone system, communication services and server systems as directed.
Principal Duties and Responsibilities:
Performing software and hardware installations and upgrades on infrastructure (e.g. server, storage, network, telephone, etc) platforms and corporate systems (e.g. Timetabling, CRM, Library, Student System, HR) as specified.
Working with contractors to arrange the installation of network and telephone points. Carrying out moves and changes as is necessary.
Installation and maintenance of racking, UPS, and network and server equipment as directed.
Administering and supporting IT equipment and IT services in conjunction with other ISD departments.
Monitor performance, plan and implement enhancements to the functions and capacity of the university IT systems and communications services as directed.
Producing user and technical documentation for other university staff to aid configuration and support and for general reference.
Acquiring technical support skills by on the job learning with attendance at training courses where necessary.
Administering and supporting backup of university data storage, infrastructure equipment and logs as directed.
For further information about this role and to apply please visit: www.cardiffmet.ac.uk/jobs

Feb 13, 2018

Full time

Job Title: IT IS Technical Support Assistant
Post Number: SI057XX
Department: Library & Information Services, Information Services Division
Location: Llandaff
Grade: 4A/B
Salary: £24,285 - £28,936 per annum
Tenure: Permanent
Hours : 37
Accountable to: IT IS Team Manager
Accountable for: N/A
Role Summary:
Responsible for carrying out tasks to configure, maintain and support the university’s network infrastructure, telephone system, communication services and server systems as directed.
Principal Duties and Responsibilities:
Performing software and hardware installations and upgrades on infrastructure (e.g. server, storage, network, telephone, etc) platforms and corporate systems (e.g. Timetabling, CRM, Library, Student System, HR) as specified.
Working with contractors to arrange the installation of network and telephone points. Carrying out moves and changes as is necessary.
Installation and maintenance of racking, UPS, and network and server equipment as directed.
Administering and supporting IT equipment and IT services in conjunction with other ISD departments.
Monitor performance, plan and implement enhancements to the functions and capacity of the university IT systems and communications services as directed.
Producing user and technical documentation for other university staff to aid configuration and support and for general reference.
Acquiring technical support skills by on the job learning with attendance at training courses where necessary.
Administering and supporting backup of university data storage, infrastructure equipment and logs as directed.
For further information about this role and to apply please visit: www.cardiffmet.ac.uk/jobs

Job Title: IT IS - IT Network Security Officer
Post Number: S1016XX
Department: Library & Information Services, Information Services Division
Location: Llandaff
Grade: 6A/B
Salary: £33,518 - £37,706 per annum
Tenure: Permanent
Hours: 37
Accountable to: Communications Team Manager
Accountable for: N/A
Role Summary:
This post is responsible to the Communications Team Manager for the enforcement of IT Security in respect of the university’s network and corporate IT services.
Principal Duties and Responsibilities :
Carrying out regular audits of system and network logs, identifying and implementing intrusion detection mechanisms.
Setting up incident management mechanisms and acting as a key point in these processes.
Liaising with schools and departments and participating in developments and projects groups. Establishing and evaluating business requirements, as necessary, and providing advice on the technical implications.
Performing and organising audits and tests of network security as directed and making recommendations for strengthening.
Implementing and supporting Identity and Access Management, and Network Access Control systems
Acting as a general focal point for IT security and keeping abreast of potential threats by participating in relevant groups and forums. Distributing best practise guidelines and hardening recommendations to other IT technical staff.
Ensuring software patch levels on key server platforms are kept up to date.
Providing backup support for the University’s network.
Working with other ISD and university staff to maintaining and test Disaster Recovery plans.
Evaluating risk for new developments and as part of service and system reviews. Carrying out and contribute to risk assessments and highlighting disaster recovery implications and developing solutions to address these.
For further information about this role and to apply please visit: www.cardiffmet.ac.uk/jobs

Feb 13, 2018

Full time

Job Title: IT IS - IT Network Security Officer
Post Number: S1016XX
Department: Library & Information Services, Information Services Division
Location: Llandaff
Grade: 6A/B
Salary: £33,518 - £37,706 per annum
Tenure: Permanent
Hours: 37
Accountable to: Communications Team Manager
Accountable for: N/A
Role Summary:
This post is responsible to the Communications Team Manager for the enforcement of IT Security in respect of the university’s network and corporate IT services.
Principal Duties and Responsibilities :
Carrying out regular audits of system and network logs, identifying and implementing intrusion detection mechanisms.
Setting up incident management mechanisms and acting as a key point in these processes.
Liaising with schools and departments and participating in developments and projects groups. Establishing and evaluating business requirements, as necessary, and providing advice on the technical implications.
Performing and organising audits and tests of network security as directed and making recommendations for strengthening.
Implementing and supporting Identity and Access Management, and Network Access Control systems
Acting as a general focal point for IT security and keeping abreast of potential threats by participating in relevant groups and forums. Distributing best practise guidelines and hardening recommendations to other IT technical staff.
Ensuring software patch levels on key server platforms are kept up to date.
Providing backup support for the University’s network.
Working with other ISD and university staff to maintaining and test Disaster Recovery plans.
Evaluating risk for new developments and as part of service and system reviews. Carrying out and contribute to risk assessments and highlighting disaster recovery implications and developing solutions to address these.
For further information about this role and to apply please visit: www.cardiffmet.ac.uk/jobs