Helping youth who have turned 18 prepare for adulthood

Every year in B.C., about 1,000 young people in government care turn 18 and are no longer eligible for government support.

The Adoptive Families Association of BC (AFABC) partnered with the provincial Ministry of Child and Family Development to improve access to services for these youth, who often struggle with a variety of issues such as housing, employment, and education.

Helping customers solve their own problems

Whether providing mobile devices and services to Canada, or Internet, landline, and television services to home owners in the western provinces of the country, TELUS has a reputation for superior customer service. But when they realized customers were getting stymied in the “Support” section of the website, they looked to CSI for help.