TrueThemes supports this item

4472 comments found.

Hi – is it possible to increase the number of images in a lightbox gallery? Right now it’s set at 5. I have found a link here (your website) that would explain adding more images to a gallery but the link is broken.

Hi – you can ignore my previous post as it was just a case of editing the following files:
1. custom-metaboxes.php
2. Filterable Gallery Page Template.php
I can now add as many images to the gallery as I like 
Thanks anyway and keep up the good work it’s an awesome theme.

Unfortunately, this is a huge update step and there are a few things to take into consideration when updating the theme.

The Karma Theme got some pretty major overhauls in versions 4.0 and above…..we did our best to ensure 100% seamless backward-compatibility but certain scenarios were inevitably hard to cater for.

The Sliders got an overhaul in 4.0 which enables a user to add a Slider to any page template, thus removing the need for specific “jQuery Slider page templates”. To resolve this issue if you have used these page templates you will need to “re-activate” those old templates using a simple checkbox in Karma Site Options Panel: Appearance > Site Options > Karma v3

Activate the first checkbox on that page and Save Changes You’ll then likely need to simply re-edit the homepage and you’ll now see the “jQuery Slider” page template from the drop-down list. For newly created slider pages you can utilise the new way of adding sliders which is outlined in the “Karma jQuery Sliders” video on this page: https://vimeopro.com/truethemes/karma-4/page/2

If you are using a child theme, the Karma Theme 4.8.8 through to Karma 4.9.1 requires the child theme to be updated to the latest version, Karma Child version 1.1 in order for the theme to function accordingly.

Please download the latest version of the Child Theme from your Envato Account in the Downloads section using the “All files and Documentation” option from the Downloads dropdown options as illustrated in the link below.

Just a quick follow up. We did the update and found that the problem we were having with a plugin is still there. We had already narrowed it down to Karma by removing all plugins but I was hopeful that the newer version of Karma would work with this plugin but it does not. When we changed the theme to anything other than Karma the plugin works again.

gah!!! I am having a serious problem with load time on my website with Karma. I go to register on true themes because that is what you require. I accidentally MISSED one letter and now I”m in this horrible loo[ of not being able to log in OR change the email address. there is no way to correct this. Please help. I have the purchase code and am doing this for the company i work for so the purchaser isnt the one asking for help. I am the webmaster. Please tell me how to proceed. My address is april@personaltouchcareerservices.com thank you

The latest version of the Karma Builder is 2.2.6. Once an update is available for this plugin you will be notified via the updates section in WordPress as this is connected to an automated update server.

Please let me know if there are any more questions I may answer for you

I know this is a repeated question, but I am using Buddypress with multisite so people can create their own subsites using the subdirectory method. Is the Karma theme ok with this? Will people be able to use the Karma theme on their subsite if I network enable it?

I purchased this (4) years ago and have not used your support. I now have an issue and you won’t respond because I purchased it so long ago? At the time I purchased this there was no expiration on support. I am posting here as you will not respond to me on your support page. It’s a great theme but that just doesn’t seem right to me.

The Item Support Policy is something that we must follow as per the terms and conditions of being an Author on this marketplace. Envato created the new support policy and we must follow it as an Author on their marketplace.

I already let you know how you could help and you refused to respond to my inquiry. My sticky header randomly stopped centering my logo. It now shows on the far left for some reason. The only change I made was that I upgraded to PHP 7 but it worked just fine for a couple of days after that.

If you really wanted to help you would have responded to one of the two inquires I made on your support page over a week ago. However, no response from you at all. Not even one stating “Sorry, we can’t help you”.

Our sincere apologies in regards to any delays in responding to this issue.

I have checked all the support queries in our support desk but I am unable to locate any requests that are related to issues with the Logo placement in the sticky header.

As of Karma 4.9.2, there is not an option that allows the Sticky Header to be center aligned. In Appearance>Site Options>Logo there is an option to select the center logo with menu items below it but once the sticky menu is enabled within Appearance>Site Options>Header the sticky menu Logo’s position will be left aligned. You may have had Custom CSS which aligned the logo within the sticky menu.

Do I need to have an active support subscription for the automatic updates to work? I’m running version 4.8.3 on WP 4.8.1 have entered my purchase code into Appearance->Site Options but when I go to Dashboard->Updates it says all my themes are up to date. Thoughts?