i have used acoustica for a few years now,but my computer burned out,i downloaded label maker to new puteri still have my code but it wont take itwonts me to buy a new code,why should i have to buy another code.i will find another lable maker before i pay for the same thing twice,

I'd like to say, in addition to that, that the support offered is very responsive to customers' needs.

I put in a ticket... they said they would get back to me by email or i could log in at help desk to check reply,well what do you know no email and no help desk sine in on their site..so much for being responsive to customer's needs,,

Eric replied to your ticket (#299966) on Sunday. If you don't see his reply, check your spam folder. Basically, he asked if you had purchased the software under a different email address, because there's nothing under the email address you used for the support ticket. Let them know any additional info that might help them look up your order.

Forget what I said about the spam folder, it looks like you might have entered your email address incorrectly and that's why you didn't get Eric's reply. This assumes that the email address you used for these user forums is correct. Go ahead and send in another support request, and include any extra info that might help us look up your order.

I reentered my serial number a couple weeks After these post and it worked for a while,A week or so back I tried to use it, it said to Buy a new code. again. I just can’t see myselfDoing that, I have the full version 3.40 plus the Expiation packs, I know I didn’t use it very often,But that’s not the point is it.I’m not going to pay again and I’m not Going to go through any BS with you people To prove I’m right,So have a wonderful life

rodsteele wrote:I reentered my serial number a couple weeks After these post and it worked for a while,A week or so back I tried to use it, it said to Buy a new code. again. I just can’t see myselfDoing that, I have the full version 3.40 plus the Expiation packs, I know I didn’t use it very often,But that’s not the point is it.I’m not going to pay again and I’m not Going to go through any BS with you people To prove I’m right,So have a wonderful life