Heathrow 5 Star Meet and Greet reviews

We strongly encourage our customers to give feedback and share their experience of parking at Heathrow. If you have used Heathrow 5 Star Meet and Greet and would like to tell others about it, please submit your review. Thank you!

Here are some comments that our customers have made about Heathrow 5 Star Meet and Greet

"I cannot fault the check in or collection process and the price was good for such a service. However, there is a reason I have only given this 3 out of 5.
When I got in the car to drive away the tyre pressure warning light was on and tyre pressure on the right rear tyre was right down.
Clearly the driver who returned the car would have known this as the car gives both audible and visual warnings but he chose not to mention it and I had to drive out of my way at midnight to put air in the tyre. Perhaps he had curbed the car on the return causing a slow puncture, I will never know. If it ends up costing me a tyre this will be an expensive parking service."

October 22, 2017

1

by Jerry

"BEWARE. 5 Star Meet & Greet do NOT compensate customers for vehicle damage whilst in their care. Our car had a broken rear window whilst in their care, not caused in transit to or from the airport. Their compound can not be secure as they claim. They refused to negotiate any compensation but did not dispute the fact that the damage occurred in their care."

October 11, 2017

5

by Avis Lees-roper

"Excellent service all round. Will definitely use them again. Thank you. "

October 7, 2017

1

by Mr M Colman

"The car was brought back to me minus my door handle?! The driver working for the company said it was nothing to do with him and doesn't know what happened. I need to email this random gmail account and tell them. Absolutely terrible!!!"

October 7, 2017

5

by Gary Jacobs

"So easy. Will use the service again as i t was particularly useful as i return to a different terminal than i departed from. "

October 6, 2017

5

by Mr S N Hogg

"Happy to recommend and will use again."

October 4, 2017

5

by Mrs T Dreelan

"Great service, prompt and helpful. Would use again."

September 30, 2017

5

by Steven Noble

"Excellent service. Very quick, with hardly any waiting around. The price e was better than paying for normal long stay parking. Second time I've used this service and will do again. Thoroughly recommend. "

September 28, 2017

4

by Mr Ian Walker

"Pretty efficient, no problems and only waited 3 minutes for my car on arrival despite having no baggage. Thank you"

September 28, 2017

5

by Sharon Murphy

"Very efficient and pleasant - will definitely use again "

September 25, 2017

5

by Imogen Rogers-nash

"No one there at drop off so a bit of a wait but all went smoothly on the return."

September 25, 2017

4

by M J Warr

"Booked with park and go, overall pleased with the service, arrived early and had to wait to be greeted but maybe that was because we arrived 30 minutes too early.
On our return very easy to contact and pick up our car, the only thing I did find was when contacting by telephone it was very hard to hear the person on the other end.
We will definitely use park and go again."

September 21, 2017

5

by Farooq Murad

"Very professionally done. "

September 20, 2017

5

by Tracey Dyer

"Excellent service, will use again"

September 18, 2017

5

by David Bayliss

" Friendly efficient staff , and as always excellent customer service. I have used this company on numerous occasions and would certainly recommend them."

September 17, 2017

2

by Andrew Mcshannon

"Waited for about 20 minutes for them to collect car on departure and despite calling them as soon as we had our luggage had to wait around another 20 minutes for them to bring car back. Not exactly great service, will use another company next time."

September 16, 2017

5

by Dr Sudarsanam Raman

"The pick up (onward travel) @ Terminal 3 was delayed and caused anxiety, as was worried if I could be issued a 'ticket'; but my concerns were alleviated by 5-Star Meet & Greet Personnel!
On return, I had a very smooth experience with no delays from time of my call to getting into car and start driving again!
Overall, very satisfied and will definitely recommend same..."

September 12, 2017

5

by Felicity Joanna O\'brien

"Excellent service. They were there to greet me and meet me on my return. Will use again out of Heathrow. "

September 10, 2017

5

by Amanda Stephenson

"The meet and greet parking was excellent. The guy who met us at Heathrow was punctual and very courteous when we dropped it off and at the pick up after our holiday, another employee was waiting for us exactly where they said. Phone calls were answered promptly and everything ran smoothly. "

September 5, 2017

5

by Gs Davidson

"Easy booking process, faultless service on departure, no hanging around on arrival back in UK. All in all superb, thank you. Will definitely use again; recommended."

September 4, 2017

5

by Zahid Shabbir

"I must say that this was the best service I used.
Everything went very smoothly.
Staff were very polite.timing was excellent.
I shall be definitely using it again ."

September 4, 2017

5

by Inge Cosgrove

"Having never used this style of airport parking before I was a little apprehensive however I needn't have been. Service was quick, efficient and stress free. Our flight was delayed but this caused no problem. Waited only two minutes on arrival at level 4 in terminal two and very quickly on our way home. I would use again."

September 3, 2017

5

by Petronelle Eastwick-field

"Absolutely excellent service! Easy to follow instructions and very swift to pick up and drop off our car. A really professional service and excellent value. I will definitely use them again."

September 2, 2017

4

by M J Oakey

"The service worked reasonably well at drop off and pick up. The written directions to get into Terminal 3 car park and drop off the car were very vague. The people I spoke to did not speak good clear English although at departure and arrival they were polite and reasonably efficient, although we did have to wait a while, more at drop off and pick up."

September 1, 2017

4

by Mr D Griffin

"A 15 minute wait when we dropped car to airport and 5 minutes when we picked up. Good comunication throughout. "

August 31, 2017

5

by L J Mascarenhas

"These goys did the job at a great price No hassle to drop off and no delays to pick up plus not as expensive as the others "

August 31, 2017

5

by Mr Shergo Kurdi

"Fantastic !! Very simple process.
Pulled up at departures - and it was that simple! No worries about parking or luggage or catching a bus. And the return was a simple phone call after collecting luggage - and the car was there in front of us in the short stay car park.
Will definitely be using this service every time i travel!!"

August 29, 2017

5

by Sangita Patel

"Very easy to get to and instructions to use their service was simple and very quick. We will definitely use them again, and the price is quite reasonable too.
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