argh...now I admit, it wasn't entirely teh blokes fault, because he obviously just looked on the bit for offers for existing customers...but the offer I wanted was only for new customers....it was the one they been advertising on telly all the time...hohum...he then tried to sell me the offer for existing customers which isn't as good...and I said to him, bit unfair to treat new customers better than existing ones, and we have been with them since 2000 and even had to pay to have a new dish installed when we moved into this house, as previous owners were with Virgin.....

things liek this make me angry...I mean, Sky is a huge multibillion company, I would think...it is not gonna hurt them to treat their existing customers well...also, I mean, when we joined them, there was no sky+ otherwise we probably owuld have chosen it, duh....

The offer that was in our area recently for free Sky+ was only for new customers. DH said we would cancel sky if we didn't at least get it cheaper, they gave in. Also they have the wrong address for us even though we moved house 2 years ago. Customer Servie is rubbish, but if you threaten to cancel then you can get almost anything