5 Comments

Hello MrsDeMonner! Can you give us more details? Was the student in offline mode? If this doesn't update, please send the username to us at teachers@duolingo.com and we'll look into this specific case.

We do ( https://support.duolingo.com/hc/en-us/articles/204567584 ), but it should automatically reconnect once he connects his device to the internet. But that may not have been the issue. We may need to check his case specifically and investigate why he didn't unlock the next skill.

Still not resolved?
I am worried that my student will become significantly behind in his learning due to this issue. He needs to have the next skills opened up so he can complete plurals in order to keep up with the class.