Features & Benefits

Never lose a lead

With MDprospects, you'll be able to track new patients from both organic and PPC campaigns - you can view and reply to all email and phone inquiries directly from within the system. Track the lifecycles of patients by updating the status feature. Categorize them by procedure, location and/or doctor. Leave patient-specific comments for staff and schedule follow-up tasks. MDprospects work for practices of all sizes and specialists, such as those engaged in marketing LASIK/ophthalmology, bariatrics, aesthetics, orthopedics, and dermatology.

You will know exactly how leads are being generated and have a history of all follow-up initiatives.

Our call tracking feature allows you to know exactly how many calls are being generated from which phone numbers on your website, landing pages, and other marketing campaigns. After speaking with a patient or potential lead, they can be transitioned into a new "status" (e.g., consultation, evaluation, post op) in a customizable drop-down menu

How great is the feeling of knowing that the choices you made for your business were the right ones? Displayed in the top section of the dashboard is a breakdown of all forms and phone calls that have come into your office. With one glance you'll know which online forms are most effective for you, which marketing campaigns are generating phone calls, and how well your website is sparking interest. Unlike traditional media, online advertising with MDprospects is measurable from end-to-end. You know exactly how beneficial your investment is to your practice.

Our seminar management system reconciles with your website and lets you easily manage your rosters. Send invitations and reminders automatically, and see the conversion rates for the leads your events generate.

Converting leads to patients is a tough job that requires constant attention. MDprospects makes it possible for you to track your efficiency and improve any weak areas. It is designed to work with administrative staff to help take the guesswork out of follow-up.

Send group emails or email old and noncommittal leads. Send conﬁrmations and decision reinforcement emails to those who have scheduled. Thank patients and maximize patient referrals with post-treatment emails.

Our LeadBot is here to help your team automatically engage with leads in a fast, proactive way. The MDprospects LeadBot is a chat bot designed for your practice. Chat bots are gaining popularity as a great way to engage those visiting your website.

Managing your referral network is a full-time job! With our referral CRM you can manage your relationships with ease. Add a referral or sync it with your PM system. Track the number of patients each OD sends your way, and use the report feature to identify when to send a thank you.

From visit logs to task reminders, our CRM is an easy way to manage your referral relationships.

Two-way text messaging is an easy way to improve the communication between prospects and practices. Our system enables teams to connect with potential buyers on social media, the practice website and other forms of online engagement. This feature provides one more method of outreach to your leads team.

what do practices say?

"We call MDprospects in our office 'the bible' for our lead management. Very user-friendly and easy to manage. Being a very busy, high-volume LASIK practice, we would be lost without it."

Rick Youngrefractive surgery directorboston laser

"MDprospects is a great tool that we use on a regular basis. I am a huge fan of the new filtering and exporting capabilities. Their team has a passion for making this easy and rewarding."

Chelsea AsmusOperations ManagerVance Thompson Vision

"We have recommended MDprospects as a lead management system to our clients in the refractive surgery sector and are pleased with the results. The system is affordable, user-friendly, web-based and semi-automated to facilitate follow-up with patient leads."