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Marketing & CRM

SMS marketing and notifications

Sometimes emails are not the most effective way to communicate with your guests. With ResDiary, you can send SMS notifications via Silverstreet to your customers. SMS notifications can be used for sending marketing campaigns, reservation reminders, reservation confirmations and cancellations.

Email marketing

ResDiary offers a free, inbuilt, email marketing solution which means you can manage your customer database, send emails and track results – all through your normal ResDiary account. Why not keep your customers informed with a newsletter, or entice them back into your restaurant with a special offer? Linking these emails to your restaurant website reservation page or ResDiary microsite can help increase bookings. They can opt in or out of email communications during the reservation process, or can be added into the database thereafter.

Gain extra exposure

See the sites and apps where you can list to help with incremental reservations, straight to your diary.