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Spent another night at the jury's Inn east Midlands airport..
our 3rd stay as we jet off.
Never Fails. Comfortable room. the staff can not do enough for you. we especially enjoyed our Bar meals this time. didn't go in to the new Resterant although it looks very nice.
can't recommend it enough if you traveling it's just a great...

I stayed here with my wife on the night of the fire alarms going off. The staff where pretty good for saying the situation by the looks of it all the guests where out the hotel which is all that matters right??? It probably could of been dealt with better. After speaking to a member of staff the morning after...

I stayed here last week with my wife before we jetted off on our honeymoon & overall it was an excellent stay. The rooms were clean.. the staff were always on hand to help & the beds were so comfy.. not like those council slab mattresses you get at premier inn. Definitely recommend staying here.

We spent the night before an early flight the next day. Perfect start to our holiday. Lovely breakfast with plenty of choice. Great location just off M1. Staff really helpful from check in until we left. Would certainly stay here again.

Stayed here last weekend with a Christmas tour, room was lovely and dinner was excellent, served in their ballroom, all set up with Christmas crackers etc. Staff here are lovely, very friendly and willing to do anything. Unfortunately the fire alarm went off during the night, down to a guest who thought it was a clever idea to remove a...

Good location to catch an early morning flight. Check in needs more staff, 20 minute wait on arrival. Ordered food with a colleague at the bar, food took 20 mins for one meal to arrive and 30 mins for the second, had to ask twice about second meal. Food finally arrived and we were compensated with some drinks. Rooms are...

Could have been better and I dont think I will stay there again. Ruined by the fire alarm bwing set
off by a drunken fool. Evening meal choice was poor. The dessert was tastless and should have been cooked better

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Helpful?

Thank olddonkey14

Management response:

Dear olddonkey14,
Many thanks for sharing your recent experience at Jurys Inn East Midlands Airport Hotel. I am very sorry to hear that we didn't meet your expectations this time. Your comments have been shared with my management team to ensure this doesn't happen again. I also apologise for any inconvience caused by the fire alarm activiating. I do hope...

If there's a fire, don't expect the staff to help you. They don't have a clue about procedures.
An absolute joke.
Jury's Inn need to provide correct training to their employees.
Fortunately, managed to get a full refund.

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Helpful?

2Thank jamesD4107MN

Management response:

Dear jamesD4107MN,
Many thanks for sharing your recent experience at Jurys Inn East Midlands Airport Hotel. I am very sorry to hear that we didn't meet your expectations this time. Please be assured that a full investigation has taken place in relation to the fire evacuation and continued training has also taken place with the team.
Kind regards
David Livingstone...

Lovely room, comfortable bed. Evening meal disappointing, no potatoes, what looked like chicken was fish. Custard obviously made with water.
Fire alarm went off in early hours and told to stay in room, alarm kept on and some 30 minutes later told to evacuate to car park. The young staff were amazing but obviously there need to be strategies put...

One night stay .enjoyed my stay.good hotel if flying from Ema .very good food in restaurant.will be staying here again shortly. Hope this review is helpful. Restaurant staff were very pleasant.as were reception.

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Helpful?

Thank 922hazeln

Management response:

Dear 922hazeln,
Thank you for taking the time to share your experience of Jurys Inn East Midlands Airport Hotel. I am delighted to read that you had a positive stay at the hotel and I will ensure your kind words are communicated to the team. I look forward to seeing you again shortyly.
Kind Regards,
David Livingstone
General Manager

Jurys Inn East Midlands Airport hotel is ideally situated for travellers and visitors alike, and is conveniently placed a short walk from the airport terminal. The hotel does not sit on the flight path, and to ensure the most restful of stays for our guests, all rooms include triple glazed windows. Aside from the convenient airport links, our East Midlands hotel is also close to a range of attractions, including the Donington Park Circuit, Donington Grand Prix Collection, and Calke Abbey. For those wishing to explore further afield, Derby and Nottingham are short drives from our hotel....more less

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Also Known As:

Thistle East Midlands Airport Hotel Castle Donington

Hotel Thistle East Midlands Airport

Jurys Inn East Midlands Airport Castle Donington, Derbyshire

Hotel Style:

#4 Family Hotel in Castle Donington

#4 Luxury Hotel in Castle Donington

#6 Romantic Hotel in Castle Donington

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