As you suggested in version 6 we improved the sync:1) You can now use 5 different types of clouds and not just Dropbox.2) You can upload/download (as before) and also use 2-ways online sync.More details here:viewtopic.php?f=2&t=1073

Can you change the language of the phone to English and check again? (not the language of the HandWallet app but the language of the device).Another question- do you have any character in the password that is not an English characters?