N-able Report Manager 3.2 Helps MSPs Demonstrate ROI

Looking to fulfill MSP partner requests for enhancements to real-time business reporting, N-able’s Report Manager 3.2 now incorporates customization capabilities and greater ease of use to help MSPs produce branded reports that showcase their business value to customers.

The remote monitoring and management platform company has just rolled out the enhancements which are designed to help MSPs demonstrate ROI, help clients with compliance and prove the overall business value of their services. Product Management Director Robert Grapes said the process for MSPs has been time-intensive and expensive until now.

“In today’s performance-driven world, effective reporting has become a must have for MSPs. But for many, the time and resources previously required to generate professional-grade reports was a commitment and expense most just weren’t willing to make,” Grapes said in a prepared statement.

Report Manager 3.2 is integrated at both the data and user interface level with N-able's N-central 8.2 RMM automation platform, providing a single, consolidated management capability to help create IT performance reports. The new software also aggregates strategic-level IT performance data to help businesses be more informed when it comes to IT planning and decision-making.

N-able says that Report Manager 3.2 offers a design environment that lets MSPs tailor data to create unique and visually-appealing reports that are branded with their own look and feel. The software also features pre-built templates and pre-configured “report part” data-linked modules that can be dragged and dropped onto reports.

Templates include more than 50 ready-to-use strategic- and executive-level reports which focus on four functional areas including the business impact of managed services, long-term IT infrastructure performance, asset management and regulatory compliance.

Report Manager 3.2 is part of N-able’s N-central product family and is available now for purchase along with Essential and Professional licenses, or as an a-la-carte product offering.Existing N-able partners who have a current N-compass maintenance and support plan will be able to upgrade to Report Manager 3.2 free of charge.

What else have N-able partners been asking for? Mobile device management (MDM). N-able has promised delivery of that functionality in Q4 of this year. Stay tuned.