Prospect's 'Step Up' change programme

'Step Up' is the new programme of improvements being delivered over the next 1 - 5 years to improve the way we recruit, retain and serve Prospect members.

Why do we need a change programme?

Like all organisations, Prospect is facing a huge amount of change in the external environment. Within the world of employment, changes and challenges are even more extreme than in many other areas. Between pay freezes, redundancies, changes in employment law and the proposed new Trade Union Reform bill, there are plenty of challenges to tackle.

In addition, we know that the needs of our members are always changing. As the world evolves, how you want to be represented, protected, and engaged will also change. As the union for professionals, we pride ourselves on being a leader in the trade union movement, and providing the effective, high-quality representation and protection for the 21st century.

What will the change mean for members?

There are a range of initiatives that will form part of the change programme, but essentially, the programme is all about improving how we represent and service you, as a Prospect member. Initiatives include (but are not limited to):

Innovations in how we recruit and retain - the more members we have, the stronger our voice in your workplace or industry.

Introducing a new member contact centre in 2017 - to provide you with effective service, when you need it.

Re-launching our work in the public service – to reflect the significant changes across civil and public service workplaces.

Developing a set of agreed values that guide how members, representatives and staff work together to deliver our goals and objectives.