Graduate Environmental Health Officer / Technical Assistant

Buckingham Futures are recruiting for a Graduate Environmental Health Officer / Technical Assistant in the Midlands on behalf of an independent food safety and health & safety consultancy operating in the catering, hotel and leisure sectors.

Primary purpose of the role:

Manage the onboarding process from start to finish for all new clients and be the joint point of contact with the Client Manager thereafter.

Assisting with policy updates.

Previous experience of CRM software is advantageous for this role.

To support the Client Managers with any administrative tasks.

Schedule regular meetings / calls with clients.

Act as a point of contact for potential complaints and escalate issues as appropriate.

Ensure both the company and clients adhere to contract terms.

Identify opportunities to improve processes and service to our clients. This will involve studying competition to find new ways to retain clients.

Build relationships and collaborate with key internal teams across the business to address clients’ needs.

SKILLS, BEHAVIOURS AND EXPERIENCE:

Sound knowledge of CRM software is advantageous.

A strong ability to network, build and maintain working relationships with key clients.

Excellent communication skills with the ability to influence and persuade.

Proficient in MS Office.

Understand and adopt the Company’s values and behaviours.

Highly motivated - able to work with limited supervision but also able to work well with colleagues.

Strong organisational skills with the ability to prioritise an often conflicting workload.

Resilient and tenacious; Be confident and charismatic; Calm under pressure.

Impeccable presentation, articulate and driven to exceed all targets.

Ability to travel as required.

NB – you will be given the option to be involved a 12 month programme of practical training and assisting qualified Officers in the day to day proactive, reactive work and planned audits.

If you have the right experience for this role and feel your skills and experience match the requirements, or if you would like more information on the role, please contact us on 020 8732 5450 or email info@buckinghamfutures.com