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Sunday, 4 September 2011

Citrix XenApp 6 Fundamentals Installation Has Failed

I had a problem installing XenApp Fundamentals. During the installation process I received an installation error that indicated that the installation had failed and that I should check the ‘Citrix Access Essentials Install Log.txt’

I presumed that installing the program on Server 2008 R2 would be enough. However the setup that finally worked for me was as follows:

Install a fresh 2008 R2 member server

Do not install any roles, features or Windows updates

Configure the correct network settings

Disable the firewall (I prefer this but you may not be able to!)

Join the server to your existing AD domain

Install the .NET 3.5.1 Feature using the Server Manager

Install the Remote Desktop Host services role using Server Manager

Run the Citrix XenApp 6 Fundamentals Installation

If you follow the above procedure, you should be OK. Also when applying a licence, make sure that the name you use is matches the NetBIOS name of the server (case-sensitive).