If you've found yourself here, it could be because you can't get your dc3000
to work properly. One of the most common mistakes people make in
troubleshooting problems is that they try to do too much at once, like trying to
create
a 2-hour DVD as their very first project. These steps are intended to
help you to walk before you try to run.

First you should install all the software that comes on the Installation CD
for the HP DVD Movie Writer.

You should be able to hook up your HP DVD Movie Writer and start using the drive to read
CDs and DVDs immediately. If you can't see the HP DVD Movie Writer's drive show up in
the device manager as a dvd300n, dvd300c, dvd420n, or dvd630c then you might have a hardware
problem. This is especially true if the HP DVD Movie Writer ( the
video capture device) appears in the device manager under 'Sound, Video and Game
Controllers' but you can't see the drive in the CD/DVD ROM devices. It
should look something like this.
If you can see the capture device, but can't see the drive or if the drive is
behaving erratically then the procedure to correct it be covered in a
another more advanced section of the troubleshooting procedures.

Next, you should try to use the DVD+RW disk that came with the HP DVD Movie
Writer to write a few files to it using RecordNow with the option to make a data disk. You can always erase the
disk afterwards with the RecordNow application's erase function.
Make sure to check the option to verify the disk after writing. That will
let you know it was written properly.

If that works OK, then use PowerDVD to play a commercial DVD disk for about 20 minutes.
Make sure it doesn't stutter or lock up.

If all that works OK, then you should try using the HP Transfer Wizard to
capture and write a very short video, just a few minutes, again using the DVD+RW
disk, which you can erase later.

The next step would be to write a large amount of data to the DVD+RW disk by
trying to fill it up to capacity using RecordNow.

Then, if that works, try to use the HP Transfer Wizard to write a 1 or 2 hour
DVD.

If all of these things work, then you should be able to use your HP DVD Movie
Writer
without any problems.