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Hi,
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check the driver if its installed correctly in device manager start>setings>control panel>system>hardware>device manager>look for the listings if you found the touchpad hardware is installed correctly then tell me the model of the laptop

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Try to reboot your computer and push F10 or F12 for boot menu. When you enter the boot menu find and select hard drive or C/: in the menu and continue to start the computer. If that doesn't work, your hard drive may be non-functional. I hope that helps.

I would check to see if it is turned off. On a Toshiba, you can press the Fn key and one of the special function keys to turn the touchpad on or off. There is an icon on the special function key to identify it.

There is a program that is failing to shut down in general, which is delaying the computers ability to shut down.
The next time you shut down, make sure you have no programs open. Then, while attempting to shut down, wait until Windows pops up window asking you to close a non-responsive program. When it does, take note of the program that it mentions, then close it and see if Windows shuts down. Note: sometimes this takes a really long time.
Try re-installing the non-responsive program and see if your computer can shut down normally again.

sir it may be because accidentally the phone would have made contact with water... my advice is give the set to local service station and change the keypads... hope i have helped you.. thank you sir...