Marty was courteous and friendly. I contacted Precision Door to find out what was wrong with my Genie door opener and if it could be repaired. I was never told what was wrong with it or whether or not it could be repaired (I did later see a review that they don't install Genie products so I am still wondering if mine can be repaired)... Instead he tried to sell me a new door. Why? Because my door (which even he admitted is in great condition still) is old and heavy.
When I said a new door was not happening he explained that he was recommending it because one of my springs was not in great condition and the other spring was doing all of the heavy lifting (a new door would be lighter and have a different spring system). When I asked point blank if the spring could just be replaced I found out it could but that they don't carry springs that large and it would have to be ordered. While he was figuring out a new estimate for me I started looking online for spring costs. Well, I was quite surprised when Marty's quote for springs was 3 times the retail price I found online. I understand businesses mark up the products they sell but 3 times the RETAIL price is a bit excessive.
Your staff is friendly and I don't doubt that your company has good products and does good work. I do however wonder about your honesty and integrity. I value honesty and the way this visit was handled does not make me comfortable with your company.

I'm Happy with the service I received from Precision door. My appointment was at 8:00 am the technician arrive 15 minutes early. Introduced him self dress professional and greet me with a smile. The service was great and Ron was very knowledgeable. Will refer to friends and family.

I chose Precision on a friends referral and because they were close by. I appreciated that the service person was prepared to install a new garage door opener and I did need so no time was wasted. I also appreciated him trying to save me money in any way he could. I’m very happy with Precision and I highly recommend them. I give them a 5 star rating

Thank you so much for your immediate response to my garage door concern. Mark came and found that it was most probably just a matter of the door needing to be oiled. He checked it, oiled it and my door is opening and closing. I am very pleased. First time customer but now I know who to call should I have door problems!

This team is incredibly talented. They came today and assessed my door. They' re recommendations were honest and realistic. Its hard to find these days reliable service companies like this one. They have gained with me a lifetime customer. Thanks again Ron and the entire team.

Ron came by to give me an estimate and he was very reasonable and told me that he really didn't know the price since the door was a different size than what he was used to I really appreciated his honesty

I realized my garage door didn't work after 6 p.m. on a Friday. I was thrilled that Precision was able to repair my door the very next day. Their service was excellent and timely. I would definitely recommend them to anyone. Definitely five stars!!!

What great service! Ron came and told me what I needed and what I didn't need. Offered me a quote on the spot. The tech, Dave who came to do the work was thorough, neat and provided all the information needed to operate my system. I will definitely use Precision for any future needs with my garage door.

We called Precision primarily because of its 5-Star rating, but also it’s location. Our technician,Marty, was personable, efficient, made sure the job was done correctly and really seemed to take pride in his work! Big bonus is that the cost to repair our garage door was no where near what we expected it to be. I would highly recommend Precision!

After calling with what I thought was an instillation issue, the tech came to my house and fixed my door. He was polite and showed me the bracket that was used was in fact correct. Even though I gave him a bunch of grief (and I was wrong) he did a great job of fixing my door, was courteous and friendly, and I appreciated the service. Turns out he was a N.Y. Giants fan, as am I. We will continue to use your company

Surprised to see someone could come out on Saturday evening to repair my garage door springs. Was great not to have to take time off from work, as i am self employed. Repair Tech was knowledgeable and fast. Awesome job! Thank you!

I was very please with Dave on his knowledge and work that he did to repair our garage door. He was pleasant and very professional. We have had him at our house before for other work and he does a great job and he also checked the warranty on the work that done previously for us to see if anything was covered, which was very nice.

Precision Door was there when I needed them. They were on time, courteous and proficient. They diagnosed the problem, took care of it, and charged an amazingly reasonable. They even threw in a couple of light bulbs for my garage opener for free! I recommend Precision Door very highly!

Excellent service from call to finish. Came out at 9 pm to fix broken door and was professional, efficient, and helpful.
Called Precision after contacting another company whose service technician was rude and unwilling to make an after-hours call even though they advertise as such. Precision was excellent and we will be purchasing a new door from them because of the wonderful service we received.