Geranium considers themselves as a high-end builder but in my humble opinion it is far from it. We purchased one of their new construction townhomes and when we took possession there was no sinks, counter-tops, no vanities, no glass in the railings on the stairs or on the balcony or on the patio,and appliances that were there were installed incorrectly. In fact, in order to obtain an occupancy license to force us to close, the company put in a temporary sink on top of plywood so they could show we had running water. They lost the keys for the main entrance so we had to go through the garage door for the first month. I'm still not convinced some contractor doesn't have my keys to the house now and could still enter the premises. High-end furnishings were promised in the showroom but all were mid-grade at best. In the end, I felt let down by all the promises and their work.

Overall, I cannot recommend Geranium Homes. My experience in purchasing one of their homes has been pure frustration and disappointment. They are mass producing project home builders and their quality and client-care reflect exactly that.

I am not new to the purchase of new homes but I have to say that I am disgusted at the lack of customer service with this builder! I have been dealing with a leak issue that the company refuses to deal with. This has been ongoing for over a year now and it seems like the owner could not even be bothered! I'm sure if his house had an issue he would address it immediately!! I wonder what his house looks like! They come in and do a crappy patching and cross their fingers that the leak goes away! Rather than fix the root of the problem. I work for a roofing company and even had my boss look at it and even after all his findings and recommendations, they do NOTHING! Pathetic!! I have purchased from Tribute and Fieldgate and received excellent customer service! Stay away from this builder!!!!

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More about Geranium Homes

Geranium Homes is the award-winning home building division of Geranium Corporation, one of Ontario’s few fully integrated land development and residential construction companies. Since 1977, Geranium Homes has built more than 8, 000 homes in fine neighbourhoods and communities throughout Ontario. Geranium Homes is fully experienced in community planning and ...
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