What is a chatbot?
Ans: Chatbot is not a rocket science, which would require one to study in-depth technology or get a detailed info. What one needs to know is that, a user now isn’t going to be solely dependent on calls and getting stuck on the lines for hours and hours together, waiting for an answer. In these digital times, chatbots are here to stay and also take care of the user’s query, ensuring it is resolved soon.