Customer Testimonials

Our priority is, has, and always will be our customers. Read what our current customers have to say about using HVACi's services to aid in settling property claims.

“This is, without a doubt, the best service I have had for this type of inspection, report, and estimate” Randy, Claims Representative

“This was the first time I have used your services and have already recommended you to other adjusters on my team. I was very impressed with the results and will be using your company again in the future. I wish I had known about your company sooner.” Tyler, Catastrophe Claims Adjuster

“Your turn around is truly amazing. There are NO vendors or experts that deliver the service/turn around HVACi does. Thank you for all of your hard work.” Kevin, Senior Claims Adjuster

“Service has been great. Once I submit a referral you contact the insured and have set up an inspection within a couple of days of the assignment. Fast turnaround on the repair/replace estimate which helps make my job easier.” Robert, Outside Claim Representative

“WOW, I must say I am very impressed with the very quick response and valuation of this claim for us. This was done in less than a day!! Greg, Field Claims Superintendent

“I appreciate being able to set a same day appointment with the insured for an inspection! Very quick service!” Karen, Property Claims Specialist

“I really just want to take to time to say THANK YOU! Every time I have used HVACi, you guys have been prompt, easy, and a genuine pleasure to use. The reports are just what I need to use to communicate coverages to insureds. Don’t change a thing! THANKS!! Tyneshia, Inside Claims Adjuster

“I am very pleased with your service. Your work has enabled us to pay for HVAC repairs based on material and labor. I have not yet had one contractor who has subsequently continued to argue the need for a replacement system once I have sent them your report. I continue to recommend your company’s service to all in the CAT Unit. You are also very prompt.” Paul, Desk Examiner

“Great all around service for my claim. The report gave me the information needed to make the appropriate coverage determination in a timely fashion. The results were clear and easy to understand. I will be recommending your service to colleagues.” Gregory, Claims Adjuster

“Thank you for the quick turnaround and the follow ups. It is greatly appreciated to know that our vendors are on the same page with providing quality customer service.” Jacquelin, Property Claims Professional

“Appreciate the timeliness of the inspection & report, as obviously at this time of year, air conditioning is needed and we do not wish our policyholder’s to be without a/c for any extended period of time.” Bonnie, Property Adjuster

“Immediate contact made with myself, the Insured and their AC Contractor. Report turnaround time was excellent. Thank you” Karen, Senior Claims Manager

“This is the first time using your service. I am blown away with the entire service; from taking the assignment information to concluding the investigation. I will not hesitate to tell others about your great service.” Michael, Property Claims Representative

“The turnaround time was phenomenal!! The inspection was completed on Tuesday and I received the detailed report on Wednesday. This saved us over $4000 on a claim because we were able to confirm the cause of damage isn’t covered under the policy.” Shannon, Property Claim Professional

“I always enjoy working with everyone at HVACi – the turnaround time, the customer service and the quality are all excellent. Thank you!” Erin, Claims Representative