Our actual Anniversary is from the 5th-7th of September but we have nearly a month of festivities planned.

Awesome things happening during the Banggood 12th Anniversary

9% offcoupon for orders over$80

During the anniversary we have a limited time and quantity coupon grab. Three times per day we giveaway 200 9% off coupons if you grab one you can use it to discount most items not already at a discount.

Banggood memoirs

We appreciate the time you have spent with us and have given everyone who accesses us from their mobile a personal page that highlights your time with Banggood.

Hot Deals

We will have some insanely hot prices on some of our best gear, but the quantity is limited for our best deals.

New User Promo

If you’re new were giving you a few bonus benefits this year. If you’re already with us, this is a great time to get your Husband, Wife or friend to join Banggood and enjoy the benefits together.

Coupon rain

Play to win coupons, this fast-paced game gives you the chance to grab as many coupons as you can in a short time. It’s easy and there are some big coupons in the prize pool.

I was sent a Astrolux MF02 with a defective driver (no off mode, literally always on other than a physical lockout) and 1/4 of the XHP35 Hi burnt out. I sent them video and can post it as well. They promised to send me a new head if I dropped my claim (PayPal ruled I had to send them the light back at my cost which was more than the cost of the light, tried contacting them directly before the claim and they refused to help). After having basically no other reasonable choice I dropped the claim, and they refunded me $10. I paid $8 for a new LED from Mountain Electronics, well $16 since I ruined my first reflow. Add in the equipment to reflow my LED $60 and a new driver $40. I spent $86 on the MF02, so yeah not happy, they will screw you any chance they get.

Hundreds of purchases from Chinese sellers on AliExpress and never one issue, that was not addressed appropriately anyway.

I was sent a Astrolux MF02 with a defective driver (no off mode, literally always on other than a physical lockout) and 1/4 of the XHP35 Hi burnt out. I sent them video and can post it as well. They promised to send me a new head if I dropped my claim (PayPal ruled I had to send them the light back at my cost which was more than the cost of the light, tried contacting them directly before the claim and they refused to help). After having basically no other reasonable choice I dropped the claim, and they refunded me $10. I paid $8 for a new LED from Mountain Electronics, bought equipment to reflow my LED $60 and a new driver $40. So yeah not happy, they will screw you any chance they get.

I see. Yeah it’s one of the chances you take dealing with overseas shippers. Getting the product back to them usually cost an arm and a leg. I normally don’t buy anything from overseas over $40 or $50. I will normally pay more to a US company or Amazon before I spend a few hundred overseas. I have had good luck in the past contacting the manufacturer directly which takes BG out of the loop. Mind you they still get their money but at least I get what I ordered. I also think PayPal need to take into consideration the cost of shipping it back before not backing us up when we need them.

I promise I did contact Mateminco directly on AliExpress. Their response was they wanted me to pay $60 for a new head and pay shipping for $13 dollars. Or send the head back and they would repair and I had to pay return shipping, again not worth it. USPS quoted $86 to send the light back. If you check the recent posts there is another guy who was screwed, I see these posts here all the time. I don’t know if it is the current political environment between Trump and the Chinese government but things are going downhill. I have logs if anyone wants to see. Banggood made me out as the villain because they said that they approved the refund through PayPal if I shipped it back, which does no good if return shipping costs more than the light. I am ashamed that taxpayers subsidize the Chinese government with cheap shipping thru the USPS. This trade war “dispute” is working so well.

Thanks for reminding me my general ill will towards banggood. They sent me a CW version of a light I ordered. Their first offer? A pittance in worthless banggood points. Their next offer, a slightly larger pittancce. Eventually, a tiny bit of store credit. Finally, a partial refund through paypal, enough to pay for the emitter I swapped in, but not for the time/trouble it took to do so. Same story with another light with a flawed finish. I should write them off completely at this point.

It does make me wonder how they keep their influence up in the community, compared to GearBest, Deal Extreme, and AliExpress all of whom I never had an issue go unresolved to my satisfaction if I purchased from them. My guess is profiteering through referral programs. Cash is always king as far as motivation goes.

Can you PM your order number and E-mail address to me? i will check what happened. Thank you.

Mark M wrote:

I was sent a Astrolux MF02 with a defective driver (no off mode, literally always on other than a physical lockout) and 1/4 of the XHP35 Hi burnt out. I sent them video and can post it as well. They promised to send me a new head if I dropped my claim (PayPal ruled I had to send them the light back at my cost which was more than the cost of the light, tried contacting them directly before the claim and they refused to help). After having basically no other reasonable choice I dropped the claim, and they refunded me $10. I paid $8 for a new LED from Mountain Electronics, well $16 since I ruined my first reflow. Add in the equipment to reflow my LED $60 and a new driver $40. I spent $86 on the MF02, so yeah not happy, they will screw you any chance they get. Hundreds of purchases from Chinese sellers on AliExpress and never one issue, that was not addressed appropriately anyway.

Our actual Anniversary is from the 5th-7th of September but we have nearly a month of festivities planned.

Awesome things happening during the Banggood 12th Anniversary

9% offcoupon for orders over$80

During the anniversary we have a limited time and quantity coupon grab. Three times per day we giveaway 200 9% off coupons if you grab one you can use it to discount most items not already at a discount.

Banggood memoirs

We appreciate the time you have spent with us and have given everyone who accesses us from their mobile a personal page that highlights your time with Banggood.

Hot Deals

We will have some insanely hot prices on some of our best gear, but the quantity is limited for our best deals.

New User Promo

If you’re new were giving you a few bonus benefits this year. If you’re already with us, this is a great time to get your Husband, Wife or friend to join Banggood and enjoy the benefits together.

Coupon rain

Play to win coupons, this fast-paced game gives you the chance to grab as many coupons as you can in a short time. It’s easy and there are some big coupons in the prize pool.