Ưu điểm: Perfect location and super nice staff they upgraded us to executive suite that was nice.

Tuyệt hảo10,0

Ưu điểm: Very good staying

Tuyệt hảo10,0

Ưu điểm: It’s wonderful

Tuyệt hảo10,0

Ưu điểm: Stayed at 2 bedroom suite.. exceptional!

Tuyệt hảo8,8

Ưu điểm: Location staff very attentive and provide what we need

Tuyệt hảo9,6

Ưu điểm: - Location is amazing and in the heart of Baku and very near to the center by walking. - View from our room was amazing ( we got the sea view deluxe room ). - Bed is super comfy. - bathroom size is huge and well decorated. - i liked very much how they arrange our stuff in the room when they come clean. - Very friendly staff, smiling all the time.

Ưu điểm: Perfect location and super nice staff they upgraded us to executive suite that was nice.

Khuyết điểm: There is some political meeting in the hotel and a lot of security services at the entrance but it didn’t bother us a lot.

10,0 Tuyệt hảo

Ưu điểm: Very good staying

Khuyết điểm:

10,0 Tuyệt hảo

Ưu điểm: It’s wonderful

Khuyết điểm:

10,0 Tuyệt hảo

Ưu điểm: Stayed at 2 bedroom suite.. exceptional!

Khuyết điểm:

8,8 Tuyệt hảo

Ưu điểm: Location staff very attentive and provide what we need

Khuyết điểm: Rooms are not soundproof you hear everything in the hallway. Doors should not slam hard. WiFi terrible I didn’t expect this at the four seasons hotel. Airport transport is 5x the market price 250 manat!!!. They are obvious signs for the greed for money which should not be the case. Bathroom floor mat are hung with bath towels and this is against hygienic standards. There is no bath salt provided in the bathroom. We found many flies upon our arrival and it took them three days after complaining to solve the problems

9,6 Tuyệt hảo

Ưu điểm: - Location is amazing and in the heart of Baku and very near to the center by walking. - View from our room was amazing ( we got the sea view deluxe room ). - Bed is super comfy. - bathroom size is huge and well decorated. - i liked very much how they arrange our stuff in the room when they come clean. - Very friendly staff, smiling all the time.

Khuyết điểm: - There is no outdoor pool - only 1 restaurant, which they should have more than 1 for a four season hotel.

Ưu điểm: very good . exclusive restaurant very clean and nice staff. and very good breakfast

Tuyệt hảo9,2

Ưu điểm: Great location, good stuff, clean rooms.

Tuyệt hảo10,0

Ưu điểm: Everything

Tuyệt hảo10,0

Ưu điểm: The hospitality and service quality of the staff is unparalleled. I left my phone on an airport cab coming to the hotel. The staff picked up on my issue, diligently used their network to track down the supervisor at the taxi company and my phone was returned to me in a few hours. Shout out to Jamal and Teymur at reception and the managers! Breakfast buffet at Zest is amazing and so is Fireworks, the steakhouse. Basically this hotel is one of the best things about Baku. Highly recommend it.

Tuyệt hảo9,2

Ưu điểm: Thanx for evrything that I face during my stay Everything was amazing. Finally I recommend this place to enjoy

Tuyệt hảo10,0

Ưu điểm: Everything was nice, wish you all the best.

Tuyệt hảo9,6

Ưu điểm: Recommended Hotel. The location is near to all activities in the city. Hotel design is beautiful, staff is friendly and the open buffet breakfast is delicious :)

Khuyết điểm: AC controller at the reception !, so if you want to adjust or turn it off you have to call the reception.

10,0 Tuyệt hảo

Ưu điểm: Location and the staff

Khuyết điểm: Nothing

9,6 Tuyệt hảo

Ưu điểm: very good . exclusive restaurant very clean and nice staff. and very good breakfast

Khuyết điểm: spa and jacuzzi not working and swimming pool is not very good

9,2 Tuyệt hảo

Ưu điểm: Great location, good stuff, clean rooms.

Khuyết điểm: It would be nice if there were a kids area

10,0 Tuyệt hảo

Ưu điểm: Everything

Khuyết điểm:

10,0 Tuyệt hảo

Ưu điểm: The hospitality and service quality of the staff is unparalleled. I left my phone on an airport cab coming to the hotel. The staff picked up on my issue, diligently used their network to track down the supervisor at the taxi company and my phone was returned to me in a few hours. Shout out to Jamal and Teymur at reception and the managers! Breakfast buffet at Zest is amazing and so is Fireworks, the steakhouse. Basically this hotel is one of the best things about Baku. Highly recommend it.

Khuyết điểm:

9,2 Tuyệt hảo

Ưu điểm: Thanx for evrything that I face during my stay Everything was amazing. Finally I recommend this place to enjoy

Khuyết điểm:

10,0 Tuyệt hảo

Ưu điểm: Everything was nice, wish you all the best.

Khuyết điểm:

9,6 Tuyệt hảo

Ưu điểm: Recommended Hotel. The location is near to all activities in the city. Hotel design is beautiful, staff is friendly and the open buffet breakfast is delicious :)

Ưu điểm: It was excellent especially the breakfast and the staff at the breakfast area. Manager Nader at the breakfast area was very helpful, friendly and very welcoming to the hotel guests. Thanks to everyone one at the hotel.

Tuyệt hảo9,6

Ưu điểm: Friendly stuff they are all cooperative and they do their best to make my stay happy, I really appreciate this!!

Tuyệt hảo10,0

Ưu điểm: Wonderful hotel with 360 view to lovely Baku. Liked the swivel restaurant ans the great pool and hamam. Gym worked 24×7! reception was very kind and great breakfast

Tuyệt hảo9,6

Ưu điểm: Clean and modern with all I needed

Tuyệt hảo8,8

Ưu điểm: Location, restaurant, rooms

Tuyệt hảo10,0

Ưu điểm: The location The staff especially Aysha

Tuyệt hảo10,0

Ưu điểm: I like the location and the staff especially Aysha She is so cooperative and smart The design of the hotel

Khuyết điểm: Desk/work area needs to be upgraded eventually for working traveler.

10,0 Tuyệt hảo

Ưu điểm: It was excellent especially the breakfast and the staff at the breakfast area. Manager Nader at the breakfast area was very helpful, friendly and very welcoming to the hotel guests. Thanks to everyone one at the hotel.

Khuyết điểm: None.

9,6 Tuyệt hảo

Ưu điểm: Friendly stuff they are all cooperative and they do their best to make my stay happy, I really appreciate this!!

Khuyết điểm:

10,0 Tuyệt hảo

Ưu điểm: Wonderful hotel with 360 view to lovely Baku. Liked the swivel restaurant ans the great pool and hamam. Gym worked 24×7! reception was very kind and great breakfast

Khuyết điểm: nothing

9,6 Tuyệt hảo

Ưu điểm: Clean and modern with all I needed

Khuyết điểm: Nothing

8,8 Tuyệt hảo

Ưu điểm: Location, restaurant, rooms

Khuyết điểm: Housekeeping was not that good and clean

10,0 Tuyệt hảo

Ưu điểm: The location The staff especially Aysha

Khuyết điểm: The food Need to clean the room without calling to ask for cleaning

10,0 Tuyệt hảo

Ưu điểm: I like the location and the staff especially Aysha She is so cooperative and smart The design of the hotel

Khuyết điểm: The food in the room service not much delicious Need to change the bed blankets and towels every day

Ưu điểm: Lovely hotel in the old town of Baku, facilities were great and staff were lovely and very helpful! Thanks a lot for making us have a great time in Baku!

Tuyệt hảo8,8

Ưu điểm: Fiendly Cooperating staff location is near to everything Old Othentic Palace experience Good wifi

Tốt7,9

Ưu điểm: Excellent food and good atmosphere and delicious breakfast

Tuyệt hảo8,3

Ưu điểm: Very friendly staff Good location

Tuyệt hảo8,3

Ưu điểm: Old hotel and old furniture staff

Tuyệt hảo10,0

Ưu điểm: Very nice hotel in opulent style. Very nice and service minded staff. Located centrally in the UNESCO-listed old city. Nice breakfast. Highly recommended.

Tốt6,7

Ưu điểm: Staff very friendly and helpful

Tốt7,5

Ưu điểm: The hotel is conveniently located at the main entrance to the old town. You can walk to the beach, subway station and flame tower. The hotel lobby is also very distinctive, Persian exotic style. The rooms are generally clean and quite large. The most favorable comment is received by our receptionist :Ismailov Orkhan, warm-hearted and lovely, give him thumb up!

Tốt7,1

Ưu điểm: Breakfast was good. big Selection of food

Tuyệt hảo9,1

Ưu điểm: Very nice breakfast
Amazing location
Thanks to hotel admin for finding us a room on 3rd floor (were there are elevator

Ưu điểm: Lovely hotel in the old town of Baku, facilities were great and staff were lovely and very helpful! Thanks a lot for making us have a great time in Baku!

Khuyết điểm:

8,8 Tuyệt hảo

Ưu điểm: Fiendly Cooperating staff location is near to everything Old Othentic Palace experience Good wifi

Khuyết điểm:

7,9 Tốt

Ưu điểm: Excellent food and good atmosphere and delicious breakfast

Khuyết điểm: None

8,3 Tuyệt hảo

Ưu điểm: Very friendly staff Good location

Khuyết điểm:

8,3 Tuyệt hảo

Ưu điểm: Old hotel and old furniture staff

Khuyết điểm: Staff are friendly

10,0 Tuyệt hảo

Ưu điểm: Very nice hotel in opulent style. Very nice and service minded staff. Located centrally in the UNESCO-listed old city. Nice breakfast. Highly recommended.

Khuyết điểm:

6,7 Tốt

Ưu điểm: Staff very friendly and helpful

Khuyết điểm: The beds are a bit old and tight

7,5 Tốt

Ưu điểm: The hotel is conveniently located at the main entrance to the old town. You can walk to the beach, subway station and flame tower. The hotel lobby is also very distinctive, Persian exotic style. The rooms are generally clean and quite large. The most favorable comment is received by our receptionist :Ismailov Orkhan, warm-hearted and lovely, give him thumb up!

Khuyết điểm: 浴头太高

7,1 Tốt

Ưu điểm: Breakfast was good. big Selection of food

Khuyết điểm: Poor TV translation. No YouTube availability, bad signals and other issues. Management tried to replace TV, but it was cable issue. We could not keep windows and balcony door open, because it did not have screens and flies and mosquito were flying in. Staff was really nice and tried to accommodate an issues.

9,1 Tuyệt hảo

Ưu điểm: Very nice breakfast
Amazing location
Thanks to hotel admin for finding us a room on 3rd floor (were there are elevator

Ưu điểm: Very close to port mall. Good house keeping n cooperative staff

Tuyệt hảo10,0

Ưu điểm: this is was my 2nd time stating the hotel. all staff are very friendly and helpful especially Firangiz for the reception team. Will defiantly stay again the hotel.

Tuyệt hảo9,2

Ưu điểm: Atmosphere

Tuyệt hảo9,6

Ưu điểm: The staff and so friendly and helpful especially reception people. I dealt with many of them and all were eager to help us.

Tuyệt hảo8,8

Ưu điểm: everything

Tốt7,9

Ưu điểm: I like the location and the cleanliness

Tuyệt hảo9,2

Ưu điểm: Staff was very kind, sometimes I fealed that they ahead of my desires. Reception was excellent, they give me all touristic information about Baku. Breakfast had everything wharever I need. My room every day has brilliance purity.

Tốt6,3

Ưu điểm: Location

Tuyệt hảo10,0

Ưu điểm: Good location which is a quick taxi trip ( I walked) in the city from where the Airport Express Transfer Bus drops off. Staff were very helpful and the breakfast selection was excellent. Rooms spacious and comfortable - really good value. The pool in the fitness centre is fabulous. I would recommend to family, friends and I would most definitely stay again!

Ưu điểm: Very close to port mall. Good house keeping n cooperative staff

Khuyết điểm:

10,0 Tuyệt hảo

Ưu điểm: this is was my 2nd time stating the hotel. all staff are very friendly and helpful especially Firangiz for the reception team. Will defiantly stay again the hotel.

Khuyết điểm: nothing

9,2 Tuyệt hảo

Ưu điểm: Atmosphere

Khuyết điểm:

9,6 Tuyệt hảo

Ưu điểm: The staff and so friendly and helpful especially reception people. I dealt with many of them and all were eager to help us.

Khuyết điểm: We stayed for a week during our time they didn’t change bed sheets or do vacuum to the carpet.

8,8 Tuyệt hảo

Ưu điểm: everything

Khuyết điểm: nothing

7,9 Tốt

Ưu điểm: I like the location and the cleanliness

Khuyết điểm: I asked them to support me on the honeymoon day but they didn’t show me the cooperation or made something for that

9,2 Tuyệt hảo

Ưu điểm: Staff was very kind, sometimes I fealed that they ahead of my desires. Reception was excellent, they give me all touristic information about Baku. Breakfast had everything wharever I need. My room every day has brilliance purity.

Khuyết điểm: During 5 days of my staying, they didn't change a bed sheets. But reception staff explain to me, that I need to request by using special button "clean up my room". I don't want to care about that, I think bed sheets must be changed automatically every 2-3 days

6,3 Tốt

Ưu điểm: Location

Khuyết điểm: Long waiting to get the room ready ,I have been told by reception to wait a minutes to prepare the extra third bed which ends up by one hour and a half, and when I went to the room I was surprised that there was no third bed, which made me wait for another one hour (even though I contacted them by phone & they said it will be ready in your arrival) Reception staff didn’t show us a good hospitality on arrival. Room services was slow

10,0 Tuyệt hảo

Ưu điểm: Good location which is a quick taxi trip ( I walked) in the city from where the Airport Express Transfer Bus drops off. Staff were very helpful and the breakfast selection was excellent. Rooms spacious and comfortable - really good value. The pool in the fitness centre is fabulous. I would recommend to family, friends and I would most definitely stay again!

Ưu điểm: Breakfast was great as usual, bed is comfortable and spa facilities are exceptional.

Ổn5,4

Ưu điểm: the hotel location and in house facility

Tuyệt hảo8,8

Ưu điểm: The hotel staff is very friendly and helpful. Breakfast is very good and the location is perfect.

Tuyệt hảo9,2

Ưu điểm: Clean, comfortable, and i liked the location if you love walking you can walk to Nizami Street in 20 minutes. Taxi always around Safe area in general

Tuyệt hảo9,2

Ưu điểm: The pools were very nice and in good condition. The wind seems to be sometimes a problem at the outdoor pool area. The spa with gym and other activities was well equipped and had good sauna facilities. There is a nice backyard garden. The parking place has a lot of space and seemed to be secure. The breakfast was really good but pricey. Room service worked quickly and well. When we arrived Seymour was very helpful.

Tốt6,3

Ưu điểm: The room was comfy and clean. But the staff at the reception tried to hook us for another room,gave us a different price and when we were about to pay they charged us more. We wanted to stay more but we had to leave and they were laughing on us too.

Ưu điểm: Breakfast was great as usual, bed is comfortable and spa facilities are exceptional.

Khuyết điểm: Upon check in no toiletries were in the room, and the mini bar was empty. Requested several times, and still they didn't arrange. Room service forgot to clean my room, had to place a call in the afternoon to Guest Relations. Stayed here before, so I know they can do much better.

5,4 Ổn

Ưu điểm: the hotel location and in house facility

Khuyết điểm: The hotel is good, but the hotel Management , is trying t take money out of booking deal as much as they can, for example if you book room for 2 guest, and the guest didn't show during the check-in, then once comes the hotel will charge you. really disappointed.

8,8 Tuyệt hảo

Ưu điểm: The hotel staff is very friendly and helpful. Breakfast is very good and the location is perfect.

Khuyết điểm: At breakfast time due to the crowd occasionally the staff have delayed to replace the utensil.

9,2 Tuyệt hảo

Ưu điểm: Clean, comfortable, and i liked the location if you love walking you can walk to Nizami Street in 20 minutes. Taxi always around Safe area in general

Khuyết điểm:

9,2 Tuyệt hảo

Ưu điểm: The pools were very nice and in good condition. The wind seems to be sometimes a problem at the outdoor pool area. The spa with gym and other activities was well equipped and had good sauna facilities. There is a nice backyard garden. The parking place has a lot of space and seemed to be secure. The breakfast was really good but pricey. Room service worked quickly and well. When we arrived Seymour was very helpful.

Khuyết điểm: The dinner buffet was sold actively with a statement of eat and drink as much as you can. Actually you cannot eat nor drink very much because they did not serve or fill in food when it was consumed. The whole buffet idea seemed to be a snack before you go out for an actual dinner, which was totally different than the image given. The buffet seemed to be popular among families with children which is a totally wrong target group for this kind of a buffet.

6,3 Tốt

Ưu điểm: The room was comfy and clean. But the staff at the reception tried to hook us for another room,gave us a different price and when we were about to pay they charged us more. We wanted to stay more but we had to leave and they were laughing on us too.

Ưu điểm: Every thing good orqanized and in place. I recommend this hotel The only note is the location away from nerby facilities even train is close to hotel taxi or car rent is needed

Tuyệt hảo9,6

Ưu điểm: The hotel was the best thing about my travel to Baku. I really appreciated my time over there!

Tuyệt hảo10,0

Ưu điểm: Everything was perfect in this hotel.breakfast was great and the location was perfect.I highly recommend it for married people

Tuyệt hảo9,6

Ưu điểm: Location is a ten minute walk from the centre, but it is delightful to walk along the boulevard in the morning or exercise on the machines in the Park. It is not necessary to have a gym in the hotel, when you can enjoy this superb view. Staff are super friendly, and I have never experienced any problems at checkin/out. Always correct and efficient. Only cleanliness problem is the carpet in the bar, although I was there when they cleaned it 12 months ago. Also staff need to air the passageways as it can get stuffy. The room is excellent and very clean - no problem there. The Spa massage is one of the best I have had anywhere.

Ưu điểm: Every thing good orqanized and in place. I recommend this hotel The only note is the location away from nerby facilities even train is close to hotel taxi or car rent is needed

Khuyết điểm: The only note is the location away from nerby facilities even train is close to hotel taxi or car rent is needed It is not problem for the most

9,6 Tuyệt hảo

Ưu điểm: The hotel was the best thing about my travel to Baku. I really appreciated my time over there!

Khuyết điểm:

10,0 Tuyệt hảo

Ưu điểm: Everything was perfect in this hotel.breakfast was great and the location was perfect.I highly recommend it for married people

Khuyết điểm: Nothing

9,6 Tuyệt hảo

Ưu điểm: Location is a ten minute walk from the centre, but it is delightful to walk along the boulevard in the morning or exercise on the machines in the Park. It is not necessary to have a gym in the hotel, when you can enjoy this superb view. Staff are super friendly, and I have never experienced any problems at checkin/out. Always correct and efficient. Only cleanliness problem is the carpet in the bar, although I was there when they cleaned it 12 months ago. Also staff need to air the passageways as it can get stuffy. The room is excellent and very clean - no problem there. The Spa massage is one of the best I have had anywhere.

Khuyết điểm: see above

7,5 Tốt

Ưu điểm: Location was great

Khuyết điểm: Old furniture ,, i will rather give 4 stars

6,7 Tốt

Ưu điểm: Location is good

Khuyết điểm: Wifi bad too slow

7,5 Tốt

Ưu điểm: The location and the breakfast.

Khuyết điểm: The room furnitures. The accosiers were broken.

10,0 Tuyệt hảo

Ưu điểm: Simply: v good hotel, sincere staff & nice stay

Khuyết điểm: NA

5,8 Ổn

Ưu điểm: Location

Khuyết điểm: Clean less, No swimming pool, some staff are rude and the dine in food was not good

Ưu điểm: I brought a tour to Baku and I am writing on be half of 15 people: Very polite and supportive staff who helped us with everything with Smile! Perfect location, near to the city center, less than 5 min walking to Fountain square. Super clean, convenient & cozy rooms. Breakfast was really good, yummy with fair options to choose, and breakfast timing was amazing! (8:00 to 12:00!) Good value for the money you pay and I think next time I will choose this hotel to stay in Baku with my next tour! Thanks for everything and hope to see you again!

Ổn5,8

Ưu điểm: Every thing was good Thanks to Mr. Ali very good services

Tuyệt hảo10,0

Ưu điểm: I liked all the staff from the receptinest to the cleaners to the kitchen realy they are wonderfull...the hotel is very close to the most wonderfull street nizami irecomnded the all for this hotel...it was so nice to stay there.

Tuyệt hảo10,0

Ưu điểm: The staff are very friendly and the hotel is great, clean and tidy I liked it very close to Nizami street

Ưu điểm: I brought a tour to Baku and I am writing on be half of 15 people: Very polite and supportive staff who helped us with everything with Smile! Perfect location, near to the city center, less than 5 min walking to Fountain square. Super clean, convenient & cozy rooms. Breakfast was really good, yummy with fair options to choose, and breakfast timing was amazing! (8:00 to 12:00!) Good value for the money you pay and I think next time I will choose this hotel to stay in Baku with my next tour! Thanks for everything and hope to see you again!

Khuyết điểm: I brought a tour to Baku and I am writing on be half of 15 people: Wifi Speed was really weak compared to 4 or even 3 stars hotels. Standard rooms need safe box (in first and second floor and they told us they were going to put safe box in them in a month). It's better to put electric kettle in the rooms (although when we asked they gave us the kettle with respect). They locked some amount from the credit card (which I guess was not really necessary) and it took a bit long to take it back (I settled today and it refunded tomorrow evening) which was a bit stressful during our stay!

5,8 Ổn

Ưu điểm: Every thing was good Thanks to Mr. Ali very good services

Khuyết điểm:

10,0 Tuyệt hảo

Ưu điểm: I liked all the staff from the receptinest to the cleaners to the kitchen realy they are wonderfull...the hotel is very close to the most wonderfull street nizami irecomnded the all for this hotel...it was so nice to stay there.

Khuyết điểm: Nothing

10,0 Tuyệt hảo

Ưu điểm: The staff are very friendly and the hotel is great, clean and tidy I liked it very close to Nizami street

Khuyết điểm: Small things that fall apart and make overall uncomfortable impression, e.g. bathroom door handle not fixed to doors.

10,0 Tuyệt hảo

Ưu điểm: excellent hotel clean very close to city center

Khuyết điểm:

7,5 Tốt

Ưu điểm: Location. Reception restaurant staff.

Khuyết điểm: I didn't like Bedrooms not ready and available on arravil time around 630 evening .waited one hour to get it the housekeeping. Belows ,tawel Not clean. Cleaning of bedroom not tidy Carpet infront bedroom not clean

7,1 Tốt

Ưu điểm: The location and kind stuff.

Khuyết điểm: Everyday drill noise, no key card given to me so every time I have to ask the receptionist to let me in, no heater

6,7 Tốt

Ưu điểm: Excellent location. Friendly staff

Khuyết điểm: Outdated

7,5 Tốt

Ưu điểm: Value for money, you can't get a better location for the price. Friendly and helpful staff. Breakfast from 8 to 12.

Khuyết điểm: We didn't get the requested room, instead we got a small room on the third floor. Pictures might be deceptive.

Ưu điểm: Location only other are noisy and not fair. In booking i reserved suit with balcony. Hotel tell me there no balcony for suit room. They let me pay extra 150 dollars for another dulex room with balcony which should be lower price !!! What is in booking is not what realy found when check in. I am not sure if it is by hotel managment or employees in reciption

Ổn4,2

Ưu điểm: Location only

Tuyệt hảo9,6

Ưu điểm: Everything was amazing.. Staff very very friendly & gave us an upgrade to a room with balcony which we enjoyed sitting at one of evenings.. breakfast food was very good too.. interior design was lovely and beautiful.. I really had great time & made amazing memories

Tuyệt hảo10,0

Ưu điểm: Great location and very clean. A great help and very kind staff especially Ms Nigar thanks a lot to her.

Tuyệt hảo9,2

Ưu điểm: Staff , location and online price were perfect

Tốt6,7

Ưu điểm: The location only

Tuyệt hảo9,2

Ưu điểm: I liked the location. Its central to everything and i walked to all attractions. The breakfast was good, there was a variety of traditional breakfast and lots if cheese which i love. The staff were all friendly.

Tốt7,1

Ưu điểm: Location can not be beat. Right in the center, with majority of Baku's sites minutes away walking, entrance to the old walled town is less than 5 min walk for example. Rooms are large and comfortable. Views from restaurant on the rooftop are great.

Khuyết điểm: Location only other are noisy and not fair. In booking i reserved family suit with balcony. Hotel tell me there no balcony for suit room. They let me pay extra 150 dollars for another dulex room with balcony which should be lower price !!! What is in booking is not what realy found when check in. I am not sure if it is by hotel managment or employees in reciption !!!!!!!!!!

3,8 Bình thường

Ưu điểm: Location only other are noisy and not fair. In booking i reserved suit with balcony. Hotel tell me there no balcony for suit room. They let me pay extra 150 dollars for another dulex room with balcony which should be lower price !!! What is in booking is not what realy found when check in. I am not sure if it is by hotel managment or employees in reciption

Khuyết điểm:

4,2 Ổn

Ưu điểm: Location only

Khuyết điểm: Location only other are noisy and not fair. In booking i reserved family suit with balcony. Hotel tell me there no balcony for suit room. They let me pay extra 150 dollars for another dulex room with balcony which should be lower price !!! What is in booking is not what realy found when check in. I am not sure if it is by hotel managment or employees in reciption !!!!!!!!!!

9,6 Tuyệt hảo

Ưu điểm: Everything was amazing.. Staff very very friendly & gave us an upgrade to a room with balcony which we enjoyed sitting at one of evenings.. breakfast food was very good too.. interior design was lovely and beautiful.. I really had great time & made amazing memories

Khuyết điểm: Bedsheets weren't changed regularly as I could see my hair on the billow

10,0 Tuyệt hảo

Ưu điểm: Great location and very clean. A great help and very kind staff especially Ms Nigar thanks a lot to her.

Khuyết điểm:

9,2 Tuyệt hảo

Ưu điểm: Staff , location and online price were perfect

Khuyết điểm: The room is not soundproof you can hear corridor and other room sounds

6,7 Tốt

Ưu điểm: The location only

Khuyết điểm: The smells inside the hotel, the carpet was very dirty

9,2 Tuyệt hảo

Ưu điểm: I liked the location. Its central to everything and i walked to all attractions. The breakfast was good, there was a variety of traditional breakfast and lots if cheese which i love. The staff were all friendly.

Khuyết điểm: It can be noisy with the restaurant above and being on busy strip. But it wasnt unbearable.

7,1 Tốt

Ưu điểm: Location can not be beat. Right in the center, with majority of Baku's sites minutes away walking, entrance to the old walled town is less than 5 min walk for example. Rooms are large and comfortable. Views from restaurant on the rooftop are great.

Khuyết điểm: For the entire stay our group of 3 rooms did not have hot water. The femailes and children in our group had to take luke warm, and in most cases cold showers.Complaints to the hotel staff did not yield any results. As a compensation the only thing the manager was willing to do is provide a free shuttle transfer to the airport( which costs normally $10 USD or so on a nearly $1000usd total bill of 3 rooms for 3 nights). That level of compensation is down right insulting. Staff on numerous complaints about hot water, was rude occasionally.

Ưu điểm: Location was perfect for main railway station and airport transfer bus.

Ổn5,4

Ưu điểm: It is near the metro station a little far from Nizami the best street of Baku

Tuyệt hảo9,6

Ưu điểm: It is in a central location. Easy access. Elevators. Well Air-conditioned. Breakfast was excellent. It was one of the reasons I woke up early.

Tuyệt hảo8,8

Ưu điểm: THE VIEW OF THE ROOM ON THE 15TH FLOOR AND OUR BALCONY WAS GREAT.

Tuyệt hảo10,0

Ưu điểm: Friendly, kind and helpfull staff (especially reception staff and mr.Mayis), ready to assist in any resonable request. Amasing view from the upper floors. Good location( Baku Port, 28 Mall). Close to important public transportation.

Tốt7,9

Ưu điểm: Breakfast was good and they varied the menu everyday slightly . Rooms were comfortable !

Ưu điểm: Location was perfect for main railway station and airport transfer bus.

Khuyết điểm: The only thing that let's down the hotel were the poor quality towels. They were clean but worn.

5,4 Ổn

Ưu điểm: It is near the metro station a little far from Nizami the best street of Baku

Khuyết điểm: Little expensive according to the property

9,6 Tuyệt hảo

Ưu điểm: It is in a central location. Easy access. Elevators. Well Air-conditioned. Breakfast was excellent. It was one of the reasons I woke up early.

Khuyết điểm: I wish it had a swimming pool.

8,8 Tuyệt hảo

Ưu điểm: THE VIEW OF THE ROOM ON THE 15TH FLOOR AND OUR BALCONY WAS GREAT.

Khuyết điểm: OUR RESERVATION WAS FOR AN EXECUTIVE KING ROOM , 90M, WITH BALCONY AND VIEW IN THE CITY AND NO KITCHEN. AT OUR CHECK IN WE GOT A DOUBLE ROOM ON THE 5TH FLOOR WITH A KITCHEN AND NO BALCONY. WE REALISED THAT WAS NOT THE ROOM WE BOOKED. WE RETURNED AT RECEPTION AND AFTER TALKING WITH THEM WE GOT AN EXECUTIVE KING ROOM, 90M, ON THE 8TH FLOOR WITH KITCHEN, NO BALCONY AND NO VIEW IN THE CITY. WE COMPLAINED AGAIN AND WE WERE TOLD THAT FOR THE FIRST TWO NIGHTS OF OUR STAY THE ROOM THAT WE HAD BOOKED WAS NOT AVAILABLE. THEY PROMISED TO TRY TO GIVE IT THE TWO LAST NIGHTS. AND THIS IS WHAT HAPPENED. WE DIDN'T LIKE THE FACT THAT THE AMOUNT OF OUR STAY WAS PREBLOCKED ON OUR CREDIT CARD AND THAT IT WAS NOT REFUNDABLE. I THING THAT WHEN THE HOTEL DOES NOT PROVIDE WHAT IT SHOULD PROVIDE, ACCORDING TO OUR RESERVATION, THAT THE CLIENT MUST HAVE THE CHANCE TO CANCEL EVERYTHING.

10,0 Tuyệt hảo

Ưu điểm: Friendly, kind and helpfull staff (especially reception staff and mr.Mayis), ready to assist in any resonable request. Amasing view from the upper floors. Good location( Baku Port, 28 Mall). Close to important public transportation.

Khuyết điểm:

7,9 Tốt

Ưu điểm: Breakfast was good and they varied the menu everyday slightly . Rooms were comfortable !

Khuyết điểm: I took the tours from the hotel and wasn’t so happy with service ! I paid for taxi both ways to Gobala to see the waterfalls. I paid extra for large car to fit family of 7. Once we reached there the taxi company refused to drive inside and wanted us to pay for taxi service 50AZn for 5 minute ride up! I had to call receptionist at hotel to sort it all out which they did. Once we reached the waterfall we saw other large vehicles there parked and the driver said it wasn’t allowed. I really feel driver was trying to take advantage . Very upsetting! But the rest of trip was fine!

6,3 Tốt

Ưu điểm:

Khuyết điểm: The taxi always lost to take us to the hotel need to guide them

Ưu điểm: Too long time during check in. Not complete tools in bathroom.

Tốt7,1

Ưu điểm: It is ideally located. A few minutes walk to the old city, right opposite to Bulvar Mall, the nearby tourist attractions,etc.

Tuyệt hảo9,6

Ưu điểm: The location is incredible. I loved every bit of our stay. The staff is so helpful and prompt. The rooms are comfortable. The serve excellent breakfast. The park right in front of the hotel is a great place to relax and interact with the locals. Park Bulvar, a popular shopping mall, is also in front of the hotel which is great for buying souvenirs. The in-house tour operator was so honest and helpful regarding all tours.

Ổn5,8

Tốt6,7

Ưu điểm: nothing really basic hotel

Tốt7,1

Ưu điểm: Great location

Tuyệt hảo9,2

Ưu điểm: Big and clean room with fantastic view from window. Room is equipped by all required items. Relation price/quality is excellent.

Khuyết điểm: Reception missing areas where guest can seat ,no pool ,no activities ,kids will be board so you have to look for places where to take them

10,0 Tuyệt hảo

Ưu điểm: The receptionists were super friendly and nice!!

Khuyết điểm: Everything was excellent except the house keeping staff were so rude and unfriendly.

7,5 Tốt

Ưu điểm: Too long time during check in. Not complete tools in bathroom.

Khuyết điểm: Location Bearkfast

7,1 Tốt

Ưu điểm: It is ideally located. A few minutes walk to the old city, right opposite to Bulvar Mall, the nearby tourist attractions,etc.

Khuyết điểm: The hotel is ideal for business travellers as it does not have the amenities for family e.g. swimming pool, garden,etc.. Service needs a lot of improvement. A good example is that It took over an hour for an iron and ironing board to arrived to my room from the time I asked for it :(

9,6 Tuyệt hảo

Ưu điểm: The location is incredible. I loved every bit of our stay. The staff is so helpful and prompt. The rooms are comfortable. The serve excellent breakfast. The park right in front of the hotel is a great place to relax and interact with the locals. Park Bulvar, a popular shopping mall, is also in front of the hotel which is great for buying souvenirs. The in-house tour operator was so honest and helpful regarding all tours.

Khuyết điểm: The room's lighting should be increased.

5,8 Ổn

Ưu điểm:

Khuyết điểm: The bed is so small for two persons and the room is very small. It’s not good for couple.

6,7 Tốt

Ưu điểm: nothing really basic hotel

Khuyết điểm: -had to take up my luggage up the Staier my self , they don't offer luggage service it turned to be a Bussines hotel like you do your own things. with is fine for me few year back, with knee injury this was not good at all. -hotel directly on the main road, so very noise -the room was very noise from up and side of the room, not enough insulation so you can hear all kind of sounds

7,1 Tốt

Ưu điểm: Great location

Khuyết điểm: Rooms are very small

9,2 Tuyệt hảo

Ưu điểm: Big and clean room with fantastic view from window. Room is equipped by all required items. Relation price/quality is excellent.

Ưu điểm: Everything about the place is amazing, I loved it. The location, the cleanness, the friendly staff, the balcony they have, everything. I'd love to come back and I'd choose it again.

Tuyệt hảo10,0

Ưu điểm: All hotel staff are professional and speak English and Russian, Amazing location, good room. Thank you guys

Bình thường2,5

Ưu điểm: Nothing ! And literally mean it, location wise far away from attraction. Hygienic and cleanliness of the room was below average with a very dirty smell inside the room. Services was very poor, never imagined a 4 stars hotel to treat guest with such attitude and honestly staff lack basics of customer management. Food was way way below average, and most of the time they have nothing to serve on breakfast. If I would rate my experience I would give it “Zero” as everything was horrible from the time you enter the so called hotel till you leave.

Tuyệt hảo10,0

Ưu điểm: Great location. Everything was nice and clean.

Tuyệt hảo10,0

Ưu điểm: Very nicely designed hotel, stylish. I liked that in the hall and the corridors there was always quiet in spite of relatively many rooms that the hotel has. Room 42 is exactly over the famous filming spot "chert poberi".

Tốt6,3

Ưu điểm: Situated in the old city. Lots of points of interests around. Staff was good and comprehensive to customers needs. Can bring own alcohol to the hotel restaurant and terrace.

Tuyệt hảo9,6

Ưu điểm: The staff are great

Tuyệt hảo9,6

Ưu điểm: Location is Amazing. Next to Metro station and part of old city heritage.

Tốt6,3

Ưu điểm: Location and view Rooms in the 4th floor are huge Breakfast was ok.

Ưu điểm: Everything about the place is amazing, I loved it. The location, the cleanness, the friendly staff, the balcony they have, everything. I'd love to come back and I'd choose it again.

Khuyết điểm:

10,0 Tuyệt hảo

Ưu điểm: All hotel staff are professional and speak English and Russian, Amazing location, good room. Thank you guys

Khuyết điểm: N/A

2,5 Bình thường

Ưu điểm: Nothing ! And literally mean it, location wise far away from attraction. Hygienic and cleanliness of the room was below average with a very dirty smell inside the room. Services was very poor, never imagined a 4 stars hotel to treat guest with such attitude and honestly staff lack basics of customer management. Food was way way below average, and most of the time they have nothing to serve on breakfast. If I would rate my experience I would give it “Zero” as everything was horrible from the time you enter the so called hotel till you leave.

Khuyết điểm: Nothing ! And literally mean it, location wise far away from attraction. Hygienic and cleanliness of the room was below average with a very dirty smell inside the room. Services was very poor, never imagined a 4 stars hotel to treat guest with such attitude and honestly staff lack basics of customer management. Food was way way below average, and most of the time they have nothing to serve on breakfast. If I would rate my experience, I would give it “Zero” as everything was horrible from the time you enter the so called hotel till you leave and I am sure there’s something wrong with the rating or it’s based on fake review.

10,0 Tuyệt hảo

Ưu điểm: Great location. Everything was nice and clean.

Khuyết điểm:

10,0 Tuyệt hảo

Ưu điểm: Very nicely designed hotel, stylish. I liked that in the hall and the corridors there was always quiet in spite of relatively many rooms that the hotel has. Room 42 is exactly over the famous filming spot "chert poberi".

Khuyết điểm: The hotel does not have a lift. This is not a big minus, as the staff is helpful and willing to help you with the suitcases.

6,3 Tốt

Ưu điểm: Situated in the old city. Lots of points of interests around. Staff was good and comprehensive to customers needs. Can bring own alcohol to the hotel restaurant and terrace.

Khuyết điểm: Room was old with sketches and water leakage signs on the wallpapers. Carpet had several peel offs on the wall corners. Fridge (minibar) was working to laud, had to switch it off during the night time. Need to wait 5-10 minutes till hot water will start going. Hot water was missing last morning. Kitchen smell on the 3rd floor. Old and damaged furniture on the terrace.

9,6 Tuyệt hảo

Ưu điểm: The staff are great

Khuyết điểm:

9,6 Tuyệt hảo

Ưu điểm: Location is Amazing. Next to Metro station and part of old city heritage.

Khuyết điểm: Breakfast. Should have been much better.

6,3 Tốt

Ưu điểm: Location and view Rooms in the 4th floor are huge Breakfast was ok.

Khuyết điểm: Location is nothing less then amazing !! View from the window was breathtaking. However : No elevator! For seniors this is a huge issue.. Beds were uncomfortable and hotel should really consider the replacement of the mattresses. Altogether was a good experience but hotel really needs to upgrade and evolve and mention in huge letters everywhere that there's no elevator.

7,9 Tốt

Ưu điểm: Top staff. Great location. Amazing support.

Khuyết điểm: Hotel initially put us in an apartment rather than a standard double room which I had initially booked. I am not sure why the hotel did this. The apartment had thin walls and floors and this carried noise from adjoining residences quite easily. Thankfully the hotel were quick to remedy the situation.

Khuyết điểm: Staff get mad when we pay by card and ask us to go to ATM to get some cash,,although i said at the beginning i will pay by cash

6,3 Tốt

Ưu điểm: Only the lady who served us during the breakfast meal

Khuyết điểm: Room cleaners did not make up the bed properly. The food for breakfast needs some different menu with more varieties. We thought airport shuttle was free but expensiv.

6,3 Tốt

Ưu điểm: Location good, room good size, beds pretty comfy, nice decor

Khuyết điểm: Nijat on reception was not very welcoming, told us we could check in at 2pm, arrived at 2.30 and had to wait till nearly 3pm. Insisted we paid cash, even told me I should go ATM if I didn’t have cash on me. I paid in USD in the end with poor conversion rate. Just a rude unfriendly first experience at the hotel. The hotel is having building work done which can be heard all day, woke me up in the morning. I fancied a brew in the morning, selection of tea and coffee, mugs....NO KETTLE?? Not a bad hotel but not a 5 star hotel. Wouldn’t return.

3,8 Bình thường

Ưu điểm: Location

Khuyết điểm: The rooms not cleaned, bad service from the reception, they asked me several times to pay by cash, they asked me to cancel my booking in booking.com to avoid government fees.

9,6 Tuyệt hảo

Ưu điểm: Staff was helpful specially mr. Nijat And great location

Khuyết điểm: View from the rooms

6,7 Tốt

Ưu điểm: Location is strategic, good WiFi, friendly employees

Khuyết điểm: The hotel doesn’t have info for tour package and the private taxi driver that book through hotel to go to airport has charged higher price (double than standard price)

Ưu điểm: Location Room space One of the stuff her name was Aidah working in breakfast area

Khuyết điểm: Bathroom small Front office were not helpful and they try to get extra money when I showed them my booking he said ok but you have to pay in cash and he Insisted but I refused and i comeback when his shift finished also they refused to give me another key and the reason was they haven’t any extra Keys as well as the adopter . No body helped us with our baggages when we I arrived at the hotel. Same employee where asking for the cash upon checking in he delayed us when checking out he went to the room by himself after another employee checked the room and he said we are ok to leave.

Ưu điểm: First they forgot me at the airport after confirming to pick me then they checked me in a downgraded room despite paying expensively for that day but went ahead to change me for a suite with balcony and terrace when I didn't sleep in such a room. The breakfast is the most basic I have eaten in any hotel let alone a 4* hotel. Location is good and the food and shisha in the restaurants perfect.

Tuyệt hảo10,0

Ưu điểm: I was very happy to stay here. At front desk everyting was ready for my arrival. They waited for my arrival. It took 5 minutes to check in my room. Our first memorable impression was at breakfast. We had omelette with green vegetables. That was Cool. Outside of the restaurant had very wonderful viewof Caspian Sea. It was very pleasant! Thank you for your hospitality. I would and will do reccomend to others and specially to my friends!!! Good Luck!

Tốt6,3

Ưu điểm: Restaurant was good Location is far from city but nice view

Tuyệt hảo10,0

Ưu điểm: Every thing

Tốt7,1

Ưu điểm: The location

Tốt7,5

Ưu điểm: Very clean and quiet.

Tuyệt hảo9,2

Ưu điểm: The location is perfect. It is nearby all the tourist places. The room with sea view has an amazing view. We loved the cafe ambience and hot chocolate that we tried. The staff was quite friendly. It was worth the value we paid.

Khuyết điểm: Very old rooms, bad maintenance, staff speak very limited English so dealing with them is really difficult

5,0 Ổn

Ưu điểm: First they forgot me at the airport after confirming to pick me then they checked me in a downgraded room despite paying expensively for that day but went ahead to change me for a suite with balcony and terrace when I didn't sleep in such a room. The breakfast is the most basic I have eaten in any hotel let alone a 4* hotel. Location is good and the food and shisha in the restaurants perfect.

Khuyết điểm: Restaurants nearby

10,0 Tuyệt hảo

Ưu điểm: I was very happy to stay here. At front desk everyting was ready for my arrival. They waited for my arrival. It took 5 minutes to check in my room. Our first memorable impression was at breakfast. We had omelette with green vegetables. That was Cool. Outside of the restaurant had very wonderful viewof Caspian Sea. It was very pleasant! Thank you for your hospitality. I would and will do reccomend to others and specially to my friends!!! Good Luck!

Khuyết điểm: Room was small as well the bathroom. Breakfast wasn't good it was the same every day

7,5 Tốt

Ưu điểm: Very clean and quiet.

Khuyết điểm: The only downside is that you can't bring any visitors to the room unless they show their ID which prevents local people from visiting you. So if you want to have fun at the hotel with strangers or local people, you have to pay the hotel 30 manat which is roughly 19 dollars as a commission, plus the ID issue. Therefore, I would not recommend this hotel for fun time. Next time I visit Baku, l will not stay at this hotel.

9,2 Tuyệt hảo

Ưu điểm: The location is perfect. It is nearby all the tourist places. The room with sea view has an amazing view. We loved the cafe ambience and hot chocolate that we tried. The staff was quite friendly. It was worth the value we paid.

Khuyết điểm: The breakfast was not upto the standard. There was no variety and almost no vegetarian options available. This could be improved. Usually hotels give basic facility of free coffee/tea with boiler. This facility was not available.