It was clean, and I felt like I got a good deal and the staff was very friendly

The other passengers were interesting... lots of swearing, I wouldn’t take my kids on one of these flights

MSP

PHX

Okay 4.0

Flight from MSP to PHX was delayed an hour, which messed up our transportation down there. Minimal word was given, at time of boarding they then delayed 30 min, then when that time expired they added another 30. VERY UNORGINIZED, and unprofessional.
Terrible service, terrible airline, don't be tricked by 5% cheaper fairs... they suck!

They canceled our flight home from PHX to MSP, they blamed weather in DFW, which is bull, there were many other airlines flying out of DFW that morning. Because they blamed weather, there was no compensation for screwed up schedules. The next available flight was 2.5 DAYS later!! no other options, it was ridiculous... they were no help to get rebooked on another airline, or even driving to another airport... horrible all around. We ended up driving to Mesa Gateway, flying Alegiant Air to Fargo, renting a car, driving 5.5 hours back to MSP to get our car, then 2.5 hours home again. But it's all good, Spirit refunded that leg of our fare... $220... we spent over $750 to get home by 1am, when we should have been there by early afternoon. DONT EVER FLY SPIRIT - THEY'RE THE WORST...

No issues boarding as a group of 6, including one child. We all had at least a personal item and/or a carry-on to stow. The flight was easy, comfortable, and the free movies were current and definitely helped pass the time.

We were seated right behind the delta comfort+ and saw the special snacks they got. Being teased by that is not a huge deal, just a little disappointed by the regular snack selection, the snack mix was definitely subpar.

DTW

YOW

Excellent 9.3

Please see above. Sherry was amazing

Plane was small and older but it was a short flight

MEX

DTW

Excellent 8.3

The flight was delayed 6 hours but the crew and captain were exceptionally accommodating, helpful, and informative on updates.

SJC

SLC

Excellent 8.8

Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s.

for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight.

I didn’t like the incredibly packed Spirit Airline checkin area with little to no staff for assistance. The one or two that were there were not very approachable or helpful. The worst part was my flight being delayed for one hour due to “flight staff not available” to fly. To add insult to injury, the news of the delay was not posted in the airport departure screens nor on the spirit website/app.

OAK

LAS

Mediocre 2.0

Nothing.

Most unprofessional airline, will not use again!

EWR

FLL

Okay 4.0

Nothing

They scam you into buying everything.

MSP

MSY

Excellent 10.0

On time

SEA

LAS

Excellent 9.3

It was clean, and I felt like I got a good deal and the staff was very friendly

The other passengers were interesting... lots of swearing, I wouldn’t take my kids on one of these flights

Flight from MSP to PHX was delayed an hour, which messed up our transportation down there. Minimal word was given, at time of boarding they then delayed 30 min, then when that time expired they added another 30. VERY UNORGINIZED, and unprofessional.
Terrible service, terrible airline, don't be tricked by 5% cheaper fairs... they suck!

They canceled our flight home from PHX to MSP, they blamed weather in DFW, which is bull, there were many other airlines flying out of DFW that morning. Because they blamed weather, there was no compensation for screwed up schedules. The next available flight was 2.5 DAYS later!! no other options, it was ridiculous... they were no help to get rebooked on another airline, or even driving to another airport... horrible all around. We ended up driving to Mesa Gateway, flying Alegiant Air to Fargo, renting a car, driving 5.5 hours back to MSP to get our car, then 2.5 hours home again. But it's all good, Spirit refunded that leg of our fare... $220... we spent over $750 to get home by 1am, when we should have been there by early afternoon. DONT EVER FLY SPIRIT - THEY'RE THE WORST...

OAK

LAS

Mediocre 2.0

Nothing.

Most unprofessional airline, will not use again!

ORD

LAS

Mediocre 2.0

N/A

The flight ended up canceling. There was no explanation given and no accommodations to reschedule. It was a Friday and the earliest they could fly us out was Sunday, we were scheduled to fly back Monday.
There wasn’t even an apology or attempt to get us on another flight. We walked ourselves over to the frontier counter where they were willing to help us figure something out. That flight actually ended up delayed and they gave us vouchers for the delay so we would fly with them again in the future. The airlines are a service industry and spirit gets a 0 in my eyes.

MSP

MSY

Excellent 10.0

On time

DEN

IAH

Good 6.0

I liked it much better before priceline took over

I don't like the fact that I can no longer print my boarding pass before I get to the airport

I don't like the fact that I can no longer print my boarding pass before I get to the airport

ORD

LAS

Mediocre 2.0

N/A

The flight ended up canceling. There was no explanation given and no accommodations to reschedule. It was a Friday and the earliest they could fly us out was Sunday, we were scheduled to fly back Monday.
There wasn’t even an apology or attempt to get us on another flight. We walked ourselves over to the frontier counter where they were willing to help us figure something out. That flight actually ended up delayed and they gave us vouchers for the delay so we would fly with them again in the future. The airlines are a service industry and spirit gets a 0 in my eyes.

MCO

DFW

Mediocre 2.6

I liked getting to my destination safely.

I didn’t like the incredibly packed Spirit Airline checkin area with little to no staff for assistance. The one or two that were there were not very approachable or helpful. The worst part was my flight being delayed for one hour due to “flight staff not available” to fly. To add insult to injury, the news of the delay was not posted in the airport departure screens nor on the spirit website/app.

Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s.

for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight.

BOS

BNA

Excellent 8.0

Service vey Good. Nice choices. Comfort seating very nice

WiFi awful. Useless.

DTW

YOW

Excellent 9.3

Please see above. Sherry was amazing

Plane was small and older but it was a short flight

ATL

LIR

Excellent 9.3

No issues boarding as a group of 6, including one child. We all had at least a personal item and/or a carry-on to stow. The flight was easy, comfortable, and the free movies were current and definitely helped pass the time.

We were seated right behind the delta comfort+ and saw the special snacks they got. Being teased by that is not a huge deal, just a little disappointed by the regular snack selection, the snack mix was definitely subpar.

BOS

JFK

Excellent 9.3

The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings.

Flight from MSP to PHX was delayed an hour, which messed up our transportation down there. Minimal word was given, at time of boarding they then delayed 30 min, then when that time expired they added another 30. VERY UNORGINIZED, and unprofessional.
Terrible service, terrible airline, don't be tricked by 5% cheaper fairs... they suck!

They canceled our flight home from PHX to MSP, they blamed weather in DFW, which is bull, there were many other airlines flying out of DFW that morning. Because they blamed weather, there was no compensation for screwed up schedules. The next available flight was 2.5 DAYS later!! no other options, it was ridiculous... they were no help to get rebooked on another airline, or even driving to another airport... horrible all around. We ended up driving to Mesa Gateway, flying Alegiant Air to Fargo, renting a car, driving 5.5 hours back to MSP to get our car, then 2.5 hours home again. But it's all good, Spirit refunded that leg of our fare... $220... we spent over $750 to get home by 1am, when we should have been there by early afternoon. DONT EVER FLY SPIRIT - THEY'RE THE WORST...

SEA

LAS

Excellent 9.3

It was clean, and I felt like I got a good deal and the staff was very friendly

The other passengers were interesting... lots of swearing, I wouldn’t take my kids on one of these flights

MCO

DFW

Mediocre 2.6

I liked getting to my destination safely.

I didn’t like the incredibly packed Spirit Airline checkin area with little to no staff for assistance. The one or two that were there were not very approachable or helpful. The worst part was my flight being delayed for one hour due to “flight staff not available” to fly. To add insult to injury, the news of the delay was not posted in the airport departure screens nor on the spirit website/app.

DEN

IAH

Good 6.0

I liked it much better before priceline took over

I don't like the fact that I can no longer print my boarding pass before I get to the airport

LGA

FLL

Mediocre 2.0

Only one security line and didn’t get a seat until everyone boarded even though I already had a ticket that I pre ordered

No issues boarding as a group of 6, including one child. We all had at least a personal item and/or a carry-on to stow. The flight was easy, comfortable, and the free movies were current and definitely helped pass the time.

We were seated right behind the delta comfort+ and saw the special snacks they got. Being teased by that is not a huge deal, just a little disappointed by the regular snack selection, the snack mix was definitely subpar.

CAK

ATL

Excellent 9.3

Quick and easy boarding. The overall flight was fast so no time to get uncomfortable.

Quick and easy boarding. The overall flight was fast so no time to get uncomfortable.

BOS

JFK

Excellent 9.3

The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings.

ECP

ATL

Excellent 9.6

We have been on 6 flights over the last 8 days, all with Delta and we have already started telling people how wonderful the service was. Sherry on this last flight was amazing, working so hard all by herself as our flight attendant. We were very impressed. And the pilots all came out to say goodbye and thank you. All very nice...esp for me who needed some wheelchair assistance. We will certainly fly with you again in the future.

Flight from MSP to PHX was delayed an hour, which messed up our transportation down there. Minimal word was given, at time of boarding they then delayed 30 min, then when that time expired they added another 30. VERY UNORGINIZED, and unprofessional.
Terrible service, terrible airline, don't be tricked by 5% cheaper fairs... they suck!

They canceled our flight home from PHX to MSP, they blamed weather in DFW, which is bull, there were many other airlines flying out of DFW that morning. Because they blamed weather, there was no compensation for screwed up schedules. The next available flight was 2.5 DAYS later!! no other options, it was ridiculous... they were no help to get rebooked on another airline, or even driving to another airport... horrible all around. We ended up driving to Mesa Gateway, flying Alegiant Air to Fargo, renting a car, driving 5.5 hours back to MSP to get our car, then 2.5 hours home again. But it's all good, Spirit refunded that leg of our fare... $220... we spent over $750 to get home by 1am, when we should have been there by early afternoon. DONT EVER FLY SPIRIT - THEY'RE THE WORST...

OAK

LAS

Mediocre 2.0

Nothing.

Most unprofessional airline, will not use again!

ORD

LAS

Mediocre 2.0

N/A

The flight ended up canceling. There was no explanation given and no accommodations to reschedule. It was a Friday and the earliest they could fly us out was Sunday, we were scheduled to fly back Monday.
There wasn’t even an apology or attempt to get us on another flight. We walked ourselves over to the frontier counter where they were willing to help us figure something out. That flight actually ended up delayed and they gave us vouchers for the delay so we would fly with them again in the future. The airlines are a service industry and spirit gets a 0 in my eyes.

EWR

FLL

Okay 4.0

Nothing

They scam you into buying everything.

MCO

DFW

Mediocre 2.6

I liked getting to my destination safely.

I didn’t like the incredibly packed Spirit Airline checkin area with little to no staff for assistance. The one or two that were there were not very approachable or helpful. The worst part was my flight being delayed for one hour due to “flight staff not available” to fly. To add insult to injury, the news of the delay was not posted in the airport departure screens nor on the spirit website/app.

The flight ended up canceling. There was no explanation given and no accommodations to reschedule. It was a Friday and the earliest they could fly us out was Sunday, we were scheduled to fly back Monday.
There wasn’t even an apology or attempt to get us on another flight. We walked ourselves over to the frontier counter where they were willing to help us figure something out. That flight actually ended up delayed and they gave us vouchers for the delay so we would fly with them again in the future. The airlines are a service industry and spirit gets a 0 in my eyes.

MCO

DFW

Mediocre 2.6

I liked getting to my destination safely.

I didn’t like the incredibly packed Spirit Airline checkin area with little to no staff for assistance. The one or two that were there were not very approachable or helpful. The worst part was my flight being delayed for one hour due to “flight staff not available” to fly. To add insult to injury, the news of the delay was not posted in the airport departure screens nor on the spirit website/app.

MSP

PHX

Okay 4.0

Flight from MSP to PHX was delayed an hour, which messed up our transportation down there. Minimal word was given, at time of boarding they then delayed 30 min, then when that time expired they added another 30. VERY UNORGINIZED, and unprofessional.
Terrible service, terrible airline, don't be tricked by 5% cheaper fairs... they suck!

They canceled our flight home from PHX to MSP, they blamed weather in DFW, which is bull, there were many other airlines flying out of DFW that morning. Because they blamed weather, there was no compensation for screwed up schedules. The next available flight was 2.5 DAYS later!! no other options, it was ridiculous... they were no help to get rebooked on another airline, or even driving to another airport... horrible all around. We ended up driving to Mesa Gateway, flying Alegiant Air to Fargo, renting a car, driving 5.5 hours back to MSP to get our car, then 2.5 hours home again. But it's all good, Spirit refunded that leg of our fare... $220... we spent over $750 to get home by 1am, when we should have been there by early afternoon. DONT EVER FLY SPIRIT - THEY'RE THE WORST...

FLL

MDE

Mediocre 2.0

Nothing

Spirit offers the worst service there is I arrived 1 hour earlier to the flight they wouldn't take my luggage had to purchase my ticket through another airline

No issues boarding as a group of 6, including one child. We all had at least a personal item and/or a carry-on to stow. The flight was easy, comfortable, and the free movies were current and definitely helped pass the time.

We were seated right behind the delta comfort+ and saw the special snacks they got. Being teased by that is not a huge deal, just a little disappointed by the regular snack selection, the snack mix was definitely subpar.

SJC

SLC

Excellent 8.8

Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s.

for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight.

The flight ended up canceling. There was no explanation given and no accommodations to reschedule. It was a Friday and the earliest they could fly us out was Sunday, we were scheduled to fly back Monday.
There wasn’t even an apology or attempt to get us on another flight. We walked ourselves over to the frontier counter where they were willing to help us figure something out. That flight actually ended up delayed and they gave us vouchers for the delay so we would fly with them again in the future. The airlines are a service industry and spirit gets a 0 in my eyes.

The flight ended up canceling. There was no explanation given and no accommodations to reschedule. It was a Friday and the earliest they could fly us out was Sunday, we were scheduled to fly back Monday.
There wasn’t even an apology or attempt to get us on another flight. We walked ourselves over to the frontier counter where they were willing to help us figure something out. That flight actually ended up delayed and they gave us vouchers for the delay so we would fly with them again in the future. The airlines are a service industry and spirit gets a 0 in my eyes.

MSP

PHX

Okay 4.0

Flight from MSP to PHX was delayed an hour, which messed up our transportation down there. Minimal word was given, at time of boarding they then delayed 30 min, then when that time expired they added another 30. VERY UNORGINIZED, and unprofessional.
Terrible service, terrible airline, don't be tricked by 5% cheaper fairs... they suck!

They canceled our flight home from PHX to MSP, they blamed weather in DFW, which is bull, there were many other airlines flying out of DFW that morning. Because they blamed weather, there was no compensation for screwed up schedules. The next available flight was 2.5 DAYS later!! no other options, it was ridiculous... they were no help to get rebooked on another airline, or even driving to another airport... horrible all around. We ended up driving to Mesa Gateway, flying Alegiant Air to Fargo, renting a car, driving 5.5 hours back to MSP to get our car, then 2.5 hours home again. But it's all good, Spirit refunded that leg of our fare... $220... we spent over $750 to get home by 1am, when we should have been there by early afternoon. DONT EVER FLY SPIRIT - THEY'RE THE WORST...

FLL

MDE

Mediocre 2.0

Nothing

Spirit offers the worst service there is I arrived 1 hour earlier to the flight they wouldn't take my luggage had to purchase my ticket through another airline

The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings.

ATL

LIR

Excellent 9.3

No issues boarding as a group of 6, including one child. We all had at least a personal item and/or a carry-on to stow. The flight was easy, comfortable, and the free movies were current and definitely helped pass the time.

We were seated right behind the delta comfort+ and saw the special snacks they got. Being teased by that is not a huge deal, just a little disappointed by the regular snack selection, the snack mix was definitely subpar.

DTW

MEX

Excellent 8.3

Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip.

Confusion over my boarding pass at the Delta terminal in Detroit.

SJC

SLC

Excellent 8.8

Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s.

for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight.

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