Format

Confidential was a unique program for the company, in that it was not a standard "live event" or "recap" show. Rather, it offered an exclusive, "behind the scenes" look into WWE and its talent, both in-ring and otherwise. The show also periodically broke kayfabe and used professional wrestling slang. Confidential was discontinued in 2004 and was replaced with The WWE Experience, a more traditional weekly summary show.

Notable and typical features

An interview with Shawn Michaels about his life and career. This interview, an early highlight of Confidential, featured Michaels's first public admission that he was in on the Montreal Screwjob, after years of denying any involvement in it.

Segments detailing life on the road for WWE stars, including overseas tours.

A story on how wrestlers feel when people say "Wrestling's fake." This segment was also notable because the wrestlers being interviewed admitted that wrestling is a "worked" form of entertainment rather than a legitimate athletic competition, the first time this was explicitly stated on a show produced by the WWE.