Why can't I use Stripe / Genbook Payments for my business?

Written by Cornelia Updated over a week ago

Stripe — our processing/gateway partner for Genbook Payments — prohibits certain business types or categories from using their services. A complete and updated list of prohibited businesses and services can be found here.

Unfortunately, if Stripe closes an account or disallows its use because the business type has been deemed "high-risk" or otherwise not allowed on their services, it is not within Genbook's power to reverse that decision.