I don't usually take my car to the dealership, but Josh Trichek and the staff took care of my seat belt being replaced. He was very helpful and respectful unlike the staff over at Bellevue Honda. My seat belt was replaced in a timely manner, even when I missed my appointment. Andrey took care of my shuttle service without a hitch. The staff over at the parts department also were very helpful. Last thing I want to mention is that the place was very clean and spotless. I would definitely go back for my parts and service needs.

We are dedicated to providing excellent service each and every time you come to see us, and we are pleased we delivered it for you. If there is anything you need, please do not hesitate to call on us - we are always happy to help you!

May need to fine tune the service check in process, coming in thru the double doors, I found myself standing still looking where/whose counter I should approach, after waiting for a counter to open Up I just had to speak up, otherwise one could just stand there waiting until a friendly soul will notice my perplexed presence 😳

I bought my 2002 Civic new, off the lot, from Renton Honda. I've taken it back to Renton Honda for all its oil changes and regular maintenance - most recently for its 120,000-mile check-up. Each time I'm there, I'm greeted by name and made to feel at home. Being a single woman whose brother lives in another state, I'm grateful to have reliable and trustworthy people here who have kept my car reliable and trustworthy for the past 13 years.

Whether it be Bill Shipley or Tim Collins, I always feel that I can express a concern without feeling uncomfortable. After dealing with 2 other dealerships in the past year - I've come to Renton Honda.

I needed to have a recalled part replaced and an extended warranty item related to the recall repaired. I chose Renton Honda over Bellevue Honda for my repairs primarily because they were up front and honest about the recall repair and the additional warranty offered for this repair. The other dealership was not upfront about the additional warranty coverage for the additional repair and wanted to charge me a $79 diagnostic fee, even as I clearly explained the problem and it was obvious that the problems were related. They did not mention anything about the extended warranty Honda had provided for this additional repair.

Renton Honda provided good communication and provided a free rental when it became necessary they needed additional time for the repair.

Direct and expedited communication. One thing I would have liked is after spending close to $1600 in service was to have the interior of my vehicle vacuumed and the exterior washed. The interior was not that dirty when I brought it in ... it was disappointing to see that level of service was missing. Other than that, everything was great!