Satisfied Customers

FALCON-WOOD is not only your source for Old Woodworking Tools but also Service and Satisfaction. Below are some comments from our customers.

7-1-10

Hi Annette,

Just to let you know this order arrived safely today and I’m very pleased with all the tools.Very many thanks.

Kind regards,

3/7/06

G’DAY,Annette

Just letting you know I received my plow plane and spoke shave yesterday.I’m very pleased with both items.

Regards, Richard.

1/1/06

I recently received the Union #3 plane I purchased, and I’m very pleased with it’s quality and your prompt service. Thanks very much from a satisfied first-time customer, who I can assure will be returning to you in the future. I’ll also recommend you to others in the woodworking field.

12/30/05

Received the plane today, and am pleased with the condition. Thank you.

9/10/03

Great transaction; item as described and prompt shipping; thanks!

9/7/03

Another good, fast and easy deal, super fast shipping—recommended

9/5/08

Excellent old plane. VERY FAST SHIPPING. Definitely a positive transaction.

8/28/03

Outstanding product & service

8/25/03

Great tools, fast service, several purchases, will continue to buy.

8/21/03

The molding plane arrived today in perfect condition. Thanks.

Paul

7/28/03

Item just as described, fast shipping & good packaging. Thanks!

6/23/03

Hi,

The book arrived today – it’s great! What a resource, and in great shape too.

Thank you for the quick service.

Robb

4/23/03

Hi Annette:

I am very pleased with the way you do business. You e-mailed photos of the two tools in which I was interested. Upon my questioning what the side of the tool looked like that I could not see from the first photo that you sent, you obligingly took a photo of that side and e-mailed it to me.

Should I come across anyone looking for an old tool I will not hesitate to recommend your service.

You have my permission to use this testimonial, with my name, on your web site, should you choose to do so.

Thanks, Al

4/20/03

Hello Annette,

Just wanted to let you know that both items arrived today, safe and sound. Both are exquisite! Thank you again for recommending this particular level; it has a lot of charm. I adore that Mathieson’s brass plate which identifies him as the maker, is still in tact. And well, the rule is special for just so many reasons.

Best wishes, Kathy

4/17/03

The Planes arrived yesterday save and sound and I must say I am very pleased with them both. They are Beautiful and in great Condition. Thank you so very much. It was a Pleasure doing Business with you again. I will recommend you to all my Friends. Great Service.

All my Best, Martin

1/17/03

I wish to express my appreciation for the wonderful condition of the Norris A-5 plane I purchased from you in December, 2002. I have cleaned and tuned the plane and it now performs beyond my greates hopes. I am enclosing a shaving to show the wonderful and even thickness of each strok.

Thank you again and I will keep watching your internet site for more items. I still have many good times with the Stanley 55 I purchased from you in July, 2001. Everything I have purchased from you has been top quality.

Yours truly, Bob

I want to express my appreciation for the quick delivery of my order, placed on a Monday nite and received on Wednesday afternoon. Also the condition of the plane was better than described.

Thanks, Bill

Thankyou for your email, and quick & courteous service. Look forward to using the plane! Thanks again foreverything, Ed

Annette,

Plane arrived on Saturday. Very nice & I’m very pleased.

Thank you, Steve

Hi Annette & Peter

I received the Record 405 yesterday. Thank you for the fast service! It really is in beautiful condition. I already put it to use last night, and it is very fun to use.

Thanks again for everything, and I look forward to more dealings in the future. Ed

Hello, I received the cutters today I am very pleased with them and your coustomer service. I will defiantley be a repeat customer.

Thanks for everythingMario

I recently purchased a Stanley #3 smoothing plane form you and wanted to take a moment to tell you how much I have enjoyed using it. I have small restoration carpentry business which I specialize working on homes in three national historical districts. I have just finished replacing six windows in a home which was built in 1856 (that’s old for the midwest). I had to build up inside casings by gluing together three different profiles of moldings. The smoothing plane was used extensively in this process. it worked beautifully. I could have set up my jointer but the hand plane was quicker, left same planing marks which added character, and could be used on the scaffolding thus saving me from doing a lot ofunnecessary climbing. Thanks again.

Bruce

Annette,THANK YOU! I got the plane this afternoon. It is really beautiful. I wish I could keep it for my shop. The best gifts are those you can share. I will certainly do business with you again soon.Glad to have found you.Mark

Hi Peter and Annete,I got my book and it is very nice. Thank You for the excellent service.Regards,Joe

Peter,

Thanks so much for your thoughtful response. My question obviously struck a chord with you. Your response has – if anything – made me want to business with you if the opportunity arrises.

Thanks again.

Norman

If you are in New England come and visit our shop in the southern Berkshires (Southwestern Massachusetts). We are open by chance or appointment so call ahead, (413) 229-7745, or send us an

We are well-established Tool and Antique Dealers who have specialized in tools for the past 20 years. We belong to several of the well-known north AmericanTool Associations including Mid-West Tool Collectors Association, CRAFTS, EAIA, ATTIC & NETCA.