Truth, truthiness, triangulation: A news literacy toolkit for a “post-truth” world

We were guaranteed a free press, We were not guaranteed a neutral or a true press. We can celebrate the journalistic freedom to publish without interference from the state. We can also celebrate our freedom to share multiple stories through multiple lenses.

But it has always been up to the reader or viewer to make the reliability and credibility decisions. It is up to the reader or viewer to negotiate truth.

News literacy is complicated. In our attempts to discern truth, we are confounded by a 24/7 news cycle. News hits us across media platforms and devices, in a landscape populated by all degrees of professional journalists and citizen journalists and satirists and hoaxers and folks paid or personally moved to write intentionally fake news. All of this is compounded by the glories and the drawbacks of user-generated content, citizen journalism, and a world of new news choices.

Professional journalists themselves face new practical and ethical challenges relating to anonymity, privacy and safety, as well as reliability in their attempts to verify sources of breaking news from social media and user-generated content in all media formats. (The Verification Handbooks are a wonderful lens into this complicated process.) The Society of Professional Journalists’ Code of Ethics lists four guiding principles; the first of which is seek truth and report it.

Even news that is vetted by editors and publishers sometimes emerges from that process a bit processed, perhaps leaning in a particular direction.

And word choice itself is connected to truth. Over the course of the last decade we’ve seen professional news organizations and governments struggle with the politics and potential loadedness of words, notably terrorist and illegal immigrant. (See the AP Stylebook Blog and Reuters Handbook of Journalism.)

The ability to use critical thinking skills to judge the reliability and credibility of news reports, whether they come via print, television or the Internet.

Our kids need new types of filters. Beyond larger notions of information literacy, I see the case for a specific focus on news literacy. Not as a lesson of good vs. bad. Not as an attempt to pitch traditional media against social media or peer review against popular publication. Not through the examination of hoaky hoax sites. And certainly not as a one-of, checklist type of lesson for a 9th grade social studies teacher in September.

We need to teach the important lessons of everyday civics for new consumption and production landscapes. These lessons involve sustained critical thinking, a practice to engage in regularly as we read and view and inquire with learners of all ages across disciplines.

Students were asked to perform such tasks as: determine the trustworthiness of tweets, distinguish between news articles and opinion columns, identify ads on a news website, compare and evaluate posts from a newspaper’s comment section, identify the blue checkmark that distinguishes a verified Facebook account from a fake one, consider the relative strength of evidence presented by two posters in a Facebook exchange, decide whether or not to trust a photo on a photo-sharing website, determine whether a website can be trusted in an open web search, search to verify a claim about a controversial issue, assess the reliability of a partisan website, identify the strengths and weaknesses of an online video. (p. 6) (Note: Most of these tasks could authentically be taught in our libraries during the natural course of any inquiry project.)

The Executive Summary shared disturbing results:

By high school, we would hope that students reading about gun laws would notice that a chart came from a gun owners’ political action committee. And, in 2016, we would hope college students, who spend hours each day online, would look beyond a .org URL and ask who’s behind a site that presents only one side of a contentious issue. But in every case and at every level, we were taken aback by students’ lack of preparation . . .

Never have we had so much information at our fingertips. Whether this bounty will make us smarter and better informed or more ignorant and narrow-minded will depend on our awareness of this problem and our educational response to it. At present, we worry that democracy is threatened by the ease at which disinformation about civic issues is allowed to spread and flourish. (pp. 5-6)

I see a serious need for librarians to build a few seaworthy arks from the news media flood to aid students in discerning credibility, reliability, and bias in context of their information needs and the context of the text itself. I can see us introducing the broad notion of triangulation to children for whom the word may be difficult to say.

What’s going on?

Fake news

In the weeks leading up to the election we were drawn to stories about Pope Francis endorsing Donald Trump and WikiLeaks’ confirmation that Hillary Clinton sold weapons to ISIS.

Fake news is not new. But its potential for virality is and our awareness of it is newly awakened. Some suggested it played a role in the outcome of the election. Google and Facebook both announced that they would try to eliminate fake news from appearing in their result lists and newsfeeds by blocking fake news sources from using their ad networks.

This video TEDEd by Damon Brown offers a student-friendly explanation as well as strategies for analyzing news sources:

And fake news is but one flavor of news that is less than accurate. It is but one bucket into which readers and viewers should sort types of truthiness.

Hoax sites also share false information with the intention to trick readers/viewers

Satirical sites present news with a comical, often exaggerated spin

Born digital images and edited images alter and often misrepresent visual reality

In addition, sometimes journalists just get things wrong. Their sources they choose to interview may not offer truth or a full picture. Stories reported in process lack the wisdom of hindsight and may be missing full context.

Post-truth or truthiness

Oxford Dictionaries recently announcedpost-truth as its 2016 international Word of the Year. Oxford defines the word as relating to or denoting circumstances in which objective facts are less influential in shaping public opinion than appeals to emotion and personal belief.

It is well worth noting that the concept is not new. Oxford traces post-truth’s history from a peripheral term simmering for at least a decade to its dramatic spike this year: in the context of the Brexit referendum in the UK and the presidential election in the US, and becoming associated overwhelmingly with a particular noun, in the phrase “post-truth politics.”

Back in 2005, Stephen Colbert introduced the Word truthiness, now defined by Wikipedia as a quality characterizing a “truth” that a person making an argument or assertion claims to know intuitively “from the gut” or because it “feels right” without regard to evidence, logic, intellectual examination, or facts.

While we need to reject the notion of relying solely on from-the-gut verification systems, it is important to recognize that we are not always looking at a binary situation.

Credibility decisions are complicated. Most news is not simply fake or true. News from traditional sources can be suspect as well. Professional journalists engage in rigorous fact-checking and adhere to sets of professional ethics, but they are not entirely immune to bias or agenda or the pressures of a deadline. A single story may tell a part of a larger story at the moment of its publishing. Of course, traditional newspapers feature writing of all sorts–straight reporting, editorials, features, columns, advertisements and comments in their digital versions. Several traditional news sources are to various degrees either right or left leaning. While some admit their bias, others do not.

It is impossible to dismiss the complication that our political news consumption habits have shifted. Facebook, YouTube, Twitter, Reddit and Tumblr played huge roles in disseminating political information during the past election season. A May 2016 Pew Research Center study found that a majority of U.S. adults – 62% – get news on social media, and 18% do so often. In terms of the total population, this translates to social media news reaching 67% of U.S. adults. The two-thirds of Facebook users who get news there, then, amount to 44% of the general population. Consider this results of this report in the context of with the decline of the newspaper industry also documented by recent Pew Research Center data.

Some Rules of thumb:

Check About and About me pages: Clicking on or investigate authors names to consider their credentials in context should be a regular part of the research journey. (See other tricks below.)

Interrogate urls: We see quite a bit of domain manipulation these days. For instance, what looks like an .edu domain, followed by .co or “lo” is likely a fake or deceptive site. If you are you seeing a slightly variant version of a well-known URL, do a little investigating.

Suspect the sensational: When we see something posted that looks sensational, it is even more important to be skeptical. Exaggerated and provocative headlines with excessive use of capital letters or emotional language are serious red flags.

Go back to the source: When an article mentions a study, if you can, go directly to the source and check its bona fides as well.

Go back to the story again (and again): When was the story written? What is its context? Breaking news will continue to break. Early reports are built from limited information so you’ll want to watch a story grow into a fuller picture.

Think outside the reliability box: The old checklist-type tools we used to evaluate websites do not necessarily work. ACRL’s Framework reminds us that the notion of reliability can be fluid. Experts know how to seek authoritative voices but also recognize that unlikely voices can be authoritative, depending on need. On Twitter’s 10th birthday this year, Poynter, the respected journalism portal, listed 10 Twitter How Tos–guides for using Twitter for journalism from its own archive. Students can benefit from these tips too.

Triangulate: Try to verify or corroborate the information in multiple sources, including traditional media and library databases. You can begin to rule out the hoaxes by checking out sites like the nonprofit, nonpartisan FactCheck.org, or popular sites like Snopes or Hoax-Slayer.

What exactly are you reading?: Even when you find yourself in a traditional news site, identify what type of writing you are reading. Is it news reporting, or a feature story, or an editorial, or work by a guest blogger, or a review, or an op-ed or a disguised ad, or a comment?

Check your own search attitude and biases: Is your search language biased in any way? Are you paying more attention to the information that confirms your own beliefs and ignoring evidence that does not?

Use a little energy: Have you simply satisficed or have you done your due diligence in seeking and validating the best possible sources across media sources?

Stop before you forward (or use): When you see a widely shared or forwarded link, be suspicious of a hoax or a fake story. Can you verify the information outside of the social media platform on which you discovered it?

Be suspicious of pictures!: Not all photographs tell truth or unfiltered truth. Images are normally edited or process, but sometimes they are digitally manipulated. Some are born digital. A Google reverse image search can help discover the source of an image and its possible variations.

Some news literacy vocabulary to introduce in talking about credibility:

cloaked sites appear unbiased and professional but actually advocate on behalf of an organization or cause while concealing their true sources of funding and purpose.

confirmation bias: the tendency to believe information is credible if it conforms to the reader’s/viewer’s existing belief system, or not credible if it does not conform

container collapse: my own term for our trouble discerning the original information container, format or information type–blog, book, pamphlet, government document, chapter, magazine, newspaper, journal, or section of the newspaper or magazine or journal–once publishing cues are removed and every source looks like a digital page or a printout.

content farm or content mill: a company that employs a staff of freelance writers to create content designed to satisfy search engine retrieval algorithms with the goal of attracting views and advertising revenue.

echo chamber: “In news media an echo chamber is a metaphorical description of a situation in which information, ideas, or beliefs are amplified or reinforced by transmission and repetition inside an “enclosed” system, where different or competing views are censored, disallowed, or otherwise underrepresented.” (Wikipedia)

fact checking: the act of verifying assertions either prior to publication or after dissemination of the content

filter bubble: When search tools present with the stories we are likely to click on or share based on our past activity, potentially affirming our biases, we need may be experiencing what Eli Pariser calls a filter bubble,

herding phenomenon: as more journalists begin to cover a story, even more journalists are likely to join the herd, imitating the angle the story initially took rather than developing alternate or original approaches or angles.

native advertising: paid, sponsored content designed to look like the legitimate content produced by the media outlet

satisficing: a portmanteau of the words satisfy and suffice introduced by Herbert Simon in 1956 to refer to the tendency of people, bounded by time limitations, to select good enough information over optimal information

sockpuppet: an online identify created to pose as a party unaffiliated with the media puppeteer in order to deceive.

triangulation or cross verification: Researchers establish validity by using several research methods and by analyzing and examining multiple perspectives and sources in the hope that diverse viewpoints will can shed greater light on a topic.

virality: the rapid circulation of media from one user to another. When we forward sensational stories, often from social media without checking their credibility in other sources, we increase their virality.

Course Pack: organized around eight major concepts, the 14-module curriculum takes students from the first information revolution of Johannes Gutenberg’s printing press to the Digital Age of Mark Zuckerberg’s Facebook. Each lesson stands alone or can easily be integrated into your program. Don’t miss the very useful new Glossary.

News Literacy Project: Begun by an LA Times investigative reporter and supported by several newspapers and news organizations, the NLP is an innovative national education program that equips middle school and high school students with the tools to be smart, active consumers of news and information and engaged, informed citizens. Don’t miss the four modules, lessons and Check Tool in the Checkology Virtual Classroom.

Center for Media Literacy: Dedicated to leadership, education and professional development, the pioneering CML offers a free Global OnRamp (in multiple languages) built around its research-based framework and five key questions for deconstructing and constructing media.

Washington Post’s Fact Checker: The purpose of this Web site, and an accompanying column in the Sunday print edition of The Washington Post, is to “truth squad” the statements of political figures regarding issues of great importance, be they national, international or local.

PolitiFact.com:a fact-checking website that rates the accuracy of claims by elected officials and others who speak up in American politics, run by editors and reporters from the Tampa Bay Times. (Note: I discovered their truth-o-meter after I created the little image for this post.)

Snopes: Since way back in the 90s, Snopes has been dispelling urban legends, folklore, myths, rumors, and misinformation.

Hoax-Slayer: Australian Brett Christensen has been debunking email and social media hoaxes and spam since 2003

Craig Silverman’s BuzzFeed blog: The founding editor for BuzzFeed, Canada has been writing for many years for a variety of publications on media accuracy and verification issues.

Whois Lookup: This tool allows you to investigate the domain behind a website

Nurturing information literate, responsible, active citizens is what librarians do. There are no guarantees of truth from any source. We teach students to be discerning consumers of information. We teach them to deconstruct media messages and construct their own messages. We teach them to interrogate their sources. As the landscape continues to shift, librarians must update our own skill sets and toolkits to guide students in navigating a growingly nuanced universe of news. We must also examine and recognize our own biases so that we are open to contrary and conflicting ideas. This is our banner to wave, our curriculum to co-teach.

Of course, following the paths I’ve described for critical vetting of the news is work!

This is a new landscape from the one we taught in even five years ago. We need new compasses for navigation.

I do not believe we can stem the tide of fake news and truthiness and political memes and viral rumors and quick rushes to judgment. I do believe that together we can build a few arks.

Comments

Thank you for this, Joyce. I’ve spent my Thanksgiving week diving into resources on media literacy trying to come up with a good way to teach this topic in the limited time I have with middle schoolers. Another good book which I know you’re familiar with, and that would be great to share with middle and high school students is Paul Fleischman’s Eyes Wide Open. Its focus is environmental issues, but Paul delves into ways students (and adults) can be more media savvy. The website http://www.eyeswideopenupdates.com would be a great resource for teachers trying to tie media literacy to their curriculum.

Thank you very much for this. I agree that it’s our responsibilty as educators to help prepare our students to navigate reality. Now, more than ever. I will be sharing this across my county. Thanks again.

As always Joyce, your post is timely, relavent and comprehensive. It is imperitive, (IMHO), that TL’s take this moment in time to advocate the need for instruction which fosters critical information evaluation/consumption competencies. As Arlen Kimmelman @pseudandry would say, “This is what we do!”

(Also – thanks for the shout out as a “favorite resource”)
For those teaching information literacy, I’m thrilled to say that my publisher, Rowman & Littlefield, has just given me permission to post an open access copy of Chapter 3 of “Finding Reliable Information Online: Adventures of an Information Sleuth.” It can be found here: http://www.lesliestebbins.com/books/

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Joyce, your post was so spot on especially in this current political climate. I loved your thoughts on “While we need to reject the notion of relying solely on from-the-gut verification systems, it is important to recognize that we are not always looking at a binary situation”

Thank you for posting on this topic. It’s an extremely important topic to me as a writing and communication student as well as a sociology student. I’m doing a double major. I hadn’t heard the term “post-truth” yet but there’s definitely plenty of evidence for it.
The idea that many of my fellow students have not learned to think critically enough to deal with a “post-truth” world is not shocking but deeply disappointing. Yet, your post makes me hopeful that we will be okay. You have compiled a useful list of things that I will be sharing with everyone I can. If that is alright with you, of course.
I also want to say thank you for your using your knowledge to help others. It’s always great to see real educators reshaping minds that have been neglected by insincere teachers and possibly a lack of funding. Thank you.

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About NeverEnding Search

News, thoughts, and discoveries at the vortex of libraries, literacy, learning, discovery and play. Joyce is an Assistant Professor at Rutgers University's School of Communication and Information, an edtech Sherpa, and a connector. Her interests include: social media curation, digital/media fluency, transliteracy and youth, online communities of practice, digital storytelling and creativity, youth information-seeking behavior, social networking, online learning, and the evolving role and powers of the teacher-librarian.