Reservations:Email: reservations@encantadatulum.com / groups@namronhospitality.com for more than 5 rooms.Tel: +1(650) 212-6782Our reservations team can answer your calls or emails everyday between 10am and 7pm Tulum time (EST). If you need urgent information or assistance, please contact our concierge team who will be happy to assist you: concierge@encantadatulum.com or +52 1(984) 114-7525