I booked room in Britannia Hotel in Coventry Centre through the website: http://www.lastminutetravel.co.uk/, but unfortunately, when I went to the hotel I didn't find any booking details so in this case, I booked from the hotel in person. After that, I have found my credit charged twice one's from the hotel and another one from the website. So I asked the website to refund me. They told me the hotel will refund me after two weeks but until now about three weeks there is nothing. So be careful from this website: http://www.lastminutetravel.co.uk/