Designed for integration. Destined for personalisation.

The only CMS for chatbots.

Your bot's knowledge is its content. Large-scale chatbot projects result in large-scale content creation. Twyla provides the tools for easily finding, organising and updating content with workflow features to review and promote content when it's ready.

Rich context management

Forgetful virtual agents are unhelpful virtual agents. Capture and store context in your bot's session memory to use for more personalised and expedient chat sessions. Use Twyla's integration features to bring contextual data in from other sources, like the Facebook graph or web page meta data.

Your domain, your language

Not all words are created equal. Twyla removes the dependency on black boxes by giving you direct control over your bot's vocabulary and Natural Language Understanding, to ensure it appreciates meaning in a domain-specific context.

The only CMS for chatbots.

Your bot's knowledge is its content. Large-scale chatbot projects result in large-scale content creation. Twyla provides the tools for easily finding, organising and updating content with workflow features to review and promote content when it's ready.

Rich context management

Forgetful virtual agents are unhelpful virtual agents. Capture and store context in your bot's session memory to use for more personalised and expedient chat sessions. Use Twyla's integration features to bring contextual data in from other sources, like the Facebook graph or web page meta data.

Your domain, your terminology

Not all words are created equal. Twyla removes the dependency on black boxes by giving you direct control over your bot's vocabulary and Natural Language Understanding, to ensure it appreciates meaning in a domain-specific context.

“Twyla has allowed us to expand our customer care to new channels, whilst automating the vast majority of the requests that come in.”