Ethical fundraising statement

Hearing Link is committed to its charitable aims. We fundraise so that we can provide the services that deliver our mission to reach out to people with a hearing loss and their families to help them improve their lives.

We are a member of the Fundraising Standards Board (FSB) and actively support the FSB’s Fundraising Promise to be open, honest, clear, respectful, fair, reasonable and accountable. Our Ethical Fundraising Policy holds us to the high standards of the ethics and social responsibility within our fundraising. All Hearing Link staff and volunteers (including the Board of Trustees) have a responsibility to be aware and have a thorough understanding of the ethical issues covered in this policy.

Hearing Link respects the rights of its supporters to clear, truthful information about our work, how donations and other income are spent, and how we manage donor’s information responsibly.

We do not solicit donations by ‘cold calling’ by telephone or door-to-door collections, and we do not share personal information provided to Hearing Link with any other organisation. We never pressure anyone to make a donation and take particular care to avoid asking vulnerable people for donations.

We will not solicit or accept donations from companies or individuals who participate in activities which could cause detriment to the charity’s reputation or work.