Policy

While providing services for members, FasaPay imposes policies and rules to
ensure mutual
benefits in every transactions process for both customers and FasaPay, thus
really hopes that all
members give adequate attention to these following points:

In order to delivers the best services, ensures members convenience
and ease in
using FasaPay services, FasaPay provides various ways for members to get
in-touch with FasaPay Customer Support. There are
Contact Us form,
Live Chat
with Customer Support, and FasaPay
Official Skype. There is also
FAQ section
which can be a friendly resource contains of all frequently asked
questions along
with the answers.

Apart of FAQ which is accessible 24/7, live contacts to FasaPay
Customer
Support are limited to FasaPay Service Hours. However, ones is still
allowed to
post their inquiry via Contact Us form and could expect immediate reply
on the
next Service Hours.

Falsification of Identity Card/Fake Identity card

FasaPay has the full right to approve and reject the
verification of member's
identity card and FasaPay has right to request the supporting document
in the
verification process if necessary.

If FasaPay find out that the identity card is fake and can be
proven, FasaPay will
deactive the account along with the balance in it without the prior
consent of the owner of the account.

To re-active the account, will be processed by fulfilling
following terms and
conditions:

Upload the original Identity

Scan of bank account book

Make a statement letter stated that the previous uploaded
identity card is a
fake

Confirm to FasaPay Support directly on FasaPay service hours.

Members’ Rights and Obligations

Member Rights

FasaPay members have the right to get the information
confidentiality

FasaPay Members have the right to get the smoothness of
the FasaPay
transactions.

FasaPay members have the right to get the transactions services.

FasaPay members have the right to get the transaction
history report.

FasaPay members have the right to get the FasaPay balance
security and
assurance. This regulation is bound and limited by Article 9.6.

Members Obligations

FasaPay members are obliged to maintain the confidentiality of
the
identity (passwords / PIN)

FasaPay members are obliged to comply with the regulations
for each
transaction.

Fund Sending

The suspended balance, can be refunded after FasaPay receive
the approval from
recipient officially and known by FasaPay team.

Based upon Members Rights and Obligations as mentioned above,
FasaPay claims
to have following rights:

All kind of FasaPay Account abuses will result to suspension of the
respective account for further investigation.

All finalized transactions are not refundable. Members balance
are guaranteed to be delivered securely to the respective Bank Accounts.
FasaPay holds no responsibilities for member's loss due illegal access to
their accounts.

FasaPay never ask for member's password/PIN. FasaPay holds no
responsibilities for member's loss due their password/PIN abuses, thus
expect every member to
ensure the safety of their own password/PIN by not giving them to
others.

FasaPay assumes that all members are agree to indemnify for
any action of claims, losses of demands or damages (including lawyer's
fees) which are made or incurred by the third party arising from or
related to the utilization of the service.

FasaPay holds no responsibilities for details of any transactions
between sellers and buyers or information exchanges between users within
scope of this site. Therefore, FasaPay holds no responsibilities should
any occurred transactions or information exchanges are not suitable or
applicable disability law or if there are any legal consequences of
transactions which are conducted through this site.

FasaPay holds no responsibilities for any consequences that
occurred during and after any transactions including damages of products
or goods or services, warranties, incomplete parts, decline in products
values or goods or services, as well as liability and legal's
consequences which are occurred out of the transactions.

FasaPay never make any statements nor guarantees regards any
3rd parties services and/or performance, includes but not limited to
guarantee over merchant feasibility or properness for particular
purposes.

FasaPay holds no responsibilities for any member's incidental losses
or any consequences arising from violation of payments or contracts,
delivery errors, delivery delays, delivery which is not confirmed in
accordance with the conditions, use of services or products or any other
breach of contracts or obligations between them and FasaPay Members.

FasaPay will unilaterally glaciate any member accounts should
any trouble with the concerned account fund occurs.

Should any dispute arise between members, it should be resolved
gradually and, if required, be brought to justice without any FasaPay
involvement.

FasaPay holds no responsibilities over transactions misuses such as
but not limited to money laundering, illicit goods purchases, firearms
purchases, terrorism funding, and every other illegal acts which are
against the applicable law.

Users are considered to be agree to free FasaPay from any
charge of law that could arise from FasaPay services usage.

By registering as a FasaPay Member, ones are assumed to be
fully agree, and consciously accept this entire agreements. Further,
ones are also assumed to be fully aware of their rights and obligations
as FasaPay Members and fully accept the whole conditions mentioned
within this Policy.