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Client Case Studies Alphabetically

ResiliEnt entered a competitive review of consulting partners vying to become Benchmark’s trusted partner to take ownership of the break/fix, enhancement and build-out work for a Web application (BI Dashboard Powered by Benchmark).

Staples Promotional Products (American Identity) asked ResiliEnt to conduct a BI Assessment and make recommendations on how to leverage the Organization’s investment in BI technologies with the goal of quickly moving the Organization from pre-maturity to maturity on the BI life cycle spectrum.

UNIFI first entered into a partnership with ResiliEnt Business Solutions to develop a roadmap to help rollout WebFOCUS as the standard business intelligence platform and to subsequently move UNIFI across the business intelligence life-cycle spectrum.

“As a result of their focus on our specific needs and desire to provide the highest level of service possible, ResiliEnt Business Solutions is a valued partner and important tool for all of our Enterprise needs. They are flexible and supportive as our needs and circumstances change; and never fail to go the extra mile in working with us to develop solutions to some very challenging issues. Their goal (and ours) has always been to improve and expand our capacity to perform the functions necessary to be a high functioning and self- reliant entity.”

Tracie Stokes-Jackson, Research and Information Management, Department of Behavioral Health, City of Philadelphia

ResiliEnt Business Solutions is helping us get the most out of our spend on business intelligence technologies. Their BI Assessment program delivered an excellent roadmap to follow and their staff has proven to be very knowledgeable and accommodating. We are working together on a number of initiatives that include improving our IT infrastructure, tuning and optimizing our DW loads, and reinventing critical applications to meet our changing business needs.”

Mr. O'Dell, The UNIFI Companies

“Miller Zell, Inc retained ResiliEnt Business Solutions to resurrect a failing business intelligence project. Our challenge was finding quality expertise in the WebFOCUS products we purchased to work with data from JD Edwards World on an iSeries leveraging DB2, connectivity with LifeRay portal, getting mentoring on the WebFOCUS products and completing the deliverables from the original project scope document. ResiliEnt listened to our needs, our challenges and demonstrated that they quickly and correctly grasped our situation. The ResiliEnt analysts met with us for a 1 day session and reviewed our original scope documentation. From this meeting and the documentation they provided a quote with fixed deliverables. Within the timeframe quoted, they met the deliverables and exceeded them by delivering more reports than quoted and solved all of our existing problems with our software install and assisted our developer to resolve portal connection issues. The ResiliEnt project management methodology and communication is excellent. The project exceeded expectations and I will certainly use ResiliEnt again.”

Gina Strickland, VP IT, Miller Zell, Inc

“ResiliEnt helped us deliver a critical performance management application for our restaurant chains that is now deployed to over 3000 users, from restaurant managers all the way to the executive level. The application is so inventive it was honored with an