Welcome to the CENTURY 21 JRS Realty company blog. This blog is dedicated to our customers, clients, and agents. We will post interesting articles, fun facts, and motivational items that deal with Real Estate related issues of the 21st century.We proudly operate two offices in Union County and serve all of Union, Middlesex, Hudson, Bergen, and Essex Counties here in New Jersey. For more information visit www.C21JRS.com

Wednesday, October 31, 2007

CENTURY 21 JRS Realty starts a report card system to track costumer satisfaction.

BY JR Sangiuliano

2007 has been another great year for CENTURY 21 JRS Realty clients and customers, and we will make sure 2008 is even better. We have started a report card system for all clients that have transactions with our company. After a transaction has concluded our client swill receive a report card survey in the mail to let us know their level of satisfaction. We feel this will be a great way not only to keep in touch with past clients but also to make sure our agents are living up to expectations. All clients will be able to report directly to the broker about their level of satisfaction.

Punit Shah has been the test agent for this new system. This month Punit received 6 report cards with perfect scores. Every client that received a report card sent it back with excellent scores. This reinforces to me that customer satisfaction is still the name of this Real Estate game. With prices falling and days on market rising keeping clients happy is the most important task a Realtor has. Up to date information, showing feedback calls, and many other service oriented daily activities are the key to satisfied customers in a soft market.

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CENTURY 21 JRS Realty

Trust, Honesty, Hard Work

CENTURY 21 JRS Realty

Welcome to the CENTURY 21 JRS Realty company blog. This blog is dedicated to our customers, clients, and agents. We will post interesting articles, fun facts, and motivational items that deal with Real Estate related issues of the 21st century. We invite all visitors to read the articles, learn, and send us comments. We are in business to serve the Real Estate public in any way we can. We are the local leaders in advertising, and technology. This blog is just one of many techno savvy services CENTURY 21 JRS Realty employs everyday, services that prove we are ahead of the curve in our market. We proudly operate two offices in Union County and serve all of Union, Middlesex, Hudson, Bergen, and Essex Counties here in New Jersey. For more information visit http://www.century21jrsrealty.com

Our Mission

Mission Statement
“To sell more homes to more people then any company in our local market, with the highest level of Quality Service in the industry”
Service Values
(Behaviors that will guide us to our goal)
“I will deliver courteous, honest, expeditious, and knowledgeable service to every customer as I would my MOTHER”
“I will treat every client and customer as if they were family”
“I will conduct myself in a manner that represents the integrity of our company”
Work Ethic Values
“I will attempt to meet new people every day and let them know the services I have to offer”
“Daily I will ask myself “What have I done to move the company one step closer to it’s goal?”
“I will pursue every lead until the end”
“I will work until the job is “DONE”, so I deserve a day off