Our Characters

We are daily meeting people who use the various Office products. Below are some examples of the characters that we regularly meet and who sometimes has something in common with our customers and maybe even you

The Winner

Frustrated

You got the contract due to your IT skills

Your boss praised you for your effort

You won the sales contest

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The printer is causing problems when you are on your way to a customer

You get a message you have now idea what it means

The server is down, try again

Nobody is answering at the helpdesk

The Hero

Used

Your first macro worked well

You helped the customer solve a problem

Your first query answered your boss question

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Many people want your help

You have to work overtime to be able to do your normal job

Sometime you feel used

The Visionary

Not quite what I expected

Your first system works perfectly as long as you are in charge of it

You start to find tasks to you can solve for other people in your department

You can only see opportunities with what can be done with computers

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It does not always turn out the way you thought it would

It is easy underestimate things you don’t really understand

There are no simple ways and shortcuts in system development

Who ever you fell something in common with we have the knowledge and experience to help you.