Remi Peters

Today I tried to integrate google calendar again and it went oke. I didn't recieve the error message again.

Integration is simple. Just click the button, enter your goolge credentials and ready.

Annapoorna V

Admin

said
about 7 years ago

Hey Remi,

Sorry for not getting back to you earlier.

And thank you for writing that the integration works fine. Much appreciated. Let me know if you need help with anything else at all!

Annapoorna

A

Admin

said
about 7 years ago

I've integrated Google Calendar into my fd account, but i was disappointed to find that it does not enable me to invite others to the event. Is this in development? If not, could it be added asap?

Any other suggestions are welcome on how to create an event and invite others directly from inside a ticket related to the ticket itself - kind of how Google Mail allows you to create events from an email and it automatically pulls data from the email, PLUS invite additional attendees.

Thank you.

Annapoorna V

Admin

said
about 7 years ago

Hey,

Thank you for writing to us in our Forums.

This is a very valid suggestion and I have passed the requirement of inviting other users to the event from within the ticket to the team. We will see what best can be done about it.

What you can do now is, share the calendar among other users and you can also associate as many calendars as you like.

Sorry for the missing functionality.

Keep writing to us.

Thanks,

Annapoorna

Kevin

said
over 5 years ago

Hi

I just added Google Calendar to my freshdesk, and while yes you can add a calender item, it would be much more useful if it pre-populated some of the field (ie customer name - contact etc) any thoughts?

Kevin

Kevin

said
over 5 years ago

Further to the above, i quite often do an "on site" call so i also have to fill in the address manually (sure its easy if "online" or "in office" etc