Teladoc Joins Blue Shield of California to Bring Telehealth Solution
to 350,000 CalPERS Members in California

Members now have access to cost-effective care by physicians via
phone or video

October 09, 2012 09:13 AM Eastern Daylight Time

DALLAS--(BUSINESS WIRE)--Teladoc,
the nation’s first and largest telehealth provider, today announced a
new health care initiative this year with Blue
Shield of California to provide telehealth services for California
Public Employees’ Retirement System (CalPERS) members. Through Blue
Shield of California’s HMO plans, 350,000 CalPERS members now have
around-the-clock access to Teladoc’s network of California-based,
state-licensed, board-certified physicians. Teladoc
offers affordable health care consultations for routine medical issues
via phone, any time, day or night, allowing members to save time and
money. Online video is available 7 a.m. to 9 p.m., local time, seven
days a week.

“With the escalating cost of health care and the current physician
shortage, telehealth is a logical solution to trim costs and increase
access to physicians,” said Jason
Gorevic, CEO of Teladoc. “We are excited to have the opportunity to
work with Blue Shield of California and CalPERS in providing an ideal
benefit for busy individuals and families. Teladoc’s focus on access,
cost and quality ensures that members will receive the appropriate care.”

During the last eight years, Blue Shield has focused great attention on
the unique needs of CalPERS, resulting in new innovative approaches to
health care delivery such as Teladoc. Further innovations are constantly
being developed and considered by Blue Shield to extend the value of
their health plans.

The service may be used when a member is unable to visit their doctor,
such as after office hours, and is not a replacement for their primary
care physician. Teladoc’s network of physicians treat non-emergency medical
issues, such as allergies, bronchitis, pink eye, sinus problems and
ear infection for adults and children. Teladoc physicians may also write
short-term prescriptions for non-controlled substances if medically
appropriate. When using the service, CalPERS members initially provide a
thorough medical history. Upon requesting a consultation, members
receive a call back from a California-licensed, board-certified
physician within an average of 22 minutes. To ensure continuity of care,
Teladoc can provide its members with a detailed electronic health record
(EHR) that can be sent to his or her primary care physician.

“It’s important for our CalPERS members that we continuously look for
ways to improve care and contain costs,” said Tom McCaffery, vice
president, California State Partnerships, Blue Shield of California. “A
member may need care at a time when their primary care physician is
unavailable, leaving only the emergency room or urgent care as options.
By working with Teladoc, we can now offer our CalPERS members an
innovative tool that provides them quick and easy access to a
California-licensed, board-certified physician so they receive the care
they need, when they need it.”

CalPERS members who are currently enrolled in Blue Shield of California
HMO health plans can contact Teladoc by calling 1-800 TELADOC (835-2362)
or request a consultation online at www.Teladoc.com/BSC.
Teladoc’s service is available 24 hours per day, seven days per week.

About Teladoc

Founded in 2002, Teladoc is the nation’s first and largest provider of
telehealth services. With more than 4 million members nationwide and an
average response time of 22 minutes, Teladoc enhances access to
affordable, high-quality medical care for adults and children via
videoconferencing or telephone consultations. The U.S.-based,
board-certified physicians meet or exceed National Committee for Quality
Assurance (NCQA) standards and delivers a 97 percent patient
satisfaction rate. Teladoc partners with payers, corporations,
organizations and patients that seek accessible and affordable
high-quality medical care. Additionally, through its TeladocConnect
service, physicians are able to offer the convenience of Teladoc and
provide their patients with a high level of care around the clock.For
more information, please visit www.Teladoc.com
or www.TeladocConnect.com.