Our service utilization report revealed a steady increase in laundry costs at a large Midwest non-profit. The incontinence management program we designed both improved resident health and reduced costs.

Eldermark Blog: Recent Articles

Looking for Technology ROI? Then Exercise the “I” and Invest in Your TechnologyRead the article >

In the past 2 weeks I've been on the phone with 2 of your employees getting Eldermark installed on three different computers. The first instance I spoke with Jamie, and today with with Heather Winkler.

In both cases both Jamie and Heather were fabulous to work with. They were courteous, professional, very knowledgeable and flexible.

For me, these types of installs usually take time and there is a certain amount of "small talk" necessary for me so I'm not just sitting there with a quiet phone against my ear. As a result I usually end up trying to be funny and whether I was or not, both of these young ladies were able to get their work done quickly while keeping me at ease about my apparent lack of computer literacy.

– Scottie Sindora, RN

Since using EMAR Direct Connect we have experienced increased efficiency and streamlined operations, from admission to discharge. If there are ever issues, questions or requests, we get a prompt response. I would highly recommend all of the Eldermark products and services that we have used.“

– Jennifer, Executive Director, Homewood Heights Assisted Living

"All the information I need goes with me wherever I am in the building and everything I need to know to care for my residents is in one place. I don't have to go through different books, charts, etc. and that makes it easy and faster for me."

– Megan, Home Health Aide, Epiphany Assisted Living

"Our residents' safety is our number one priority so it only makes sense to choose Eldermark."

– Terri, Assistant Executive Director, Epiphany Assisted Living

"I was very nervous about our transition to the EMAR system, as it is new to our community and staff. When I saw how easy and straightforward the software is all of my fears were pushed aside. My staff has been able to quickly learn the program and our transition is going incredibly smoothly. We are very excited!"

– Nikki, Resident Care Director, The Bridge Assisted Living

"Eldermark ties Resident Care, Marketing and Executive positions together so we can spend more time with residents and less at our computers. We can check on each other's progress and remain current with our census status."

– Elizabeth Weisner, Orchard Hill, Sudbury, MA

"We love EMAR Direct Connect. It has made staff members confident in their knowledge of residents and their medications. And the Risk Management system has brought a huge sense of relief to our Risk Management team."

– Angela, VP of Clinical Services, Prestige Care Senior Living

"I can't tell you what a time saver the Eldermark system is. It has our staff asking why we didn't do it sooner!"

"We use iPod touch at the point of care to substitute centralized, manual data entry. This wonderful new way of recording care and services not only saves us the expense of paper and labor but it has improved the quality of data."

– Matilda, Administrative Assistant, The Glenn at St. Therese

"Eldermark is exceptional software, providing easy and affordable access to electronic health records. It has vastly improved time management and quality initiatives by allowing us to document resident care in real time and with abundant detail."

– Susan Eckstrom, Executive Director, Rakhma Homes

"We increased revenues after just the first month and by streamlining processes we almost instantly improved quality of care. We love the change from paper to iPod touch."

– Matilda, Administrative Assistant, The Glenn at St. Therese

"Eldermark has been wonderful to work with. Their training process is nothing short of phenomenal. Our trainer stayed with us during the entire process and still to this day calls or emails to check on us. Their support line is so quick to answer with no waiting time and always manages to fix the problem within minutes."

– Teresa, Administrator, Fox Ridge Senior LIving

"We couldn't be more satisfied! The support team has guided our staff step-by-step, from start-up through ongoing daily use to ensure our 100% satisfaction. We highly recommend Eldermark."

– Susan Eckstrom, Executive Director, Rakhma Homes

"Eldermark has been a very responsive company to work with. They are progressive, supportive and readily available for troubleshooting."