We are looking to recruit a friendly and customer focused part time Receptionist to join the friendly Waterbeach Spa team, based at The Goodwood Hotel.

This is a great opportunity for someone looking for fun and part time work that fits around existing commitments.

In this key role and as first point of contact, you’ll be responsible for preparing The Waterbeach Spa for the day, managing the treatment diary effectively and communicating all bookings to the Therapist team.

You'll be eager to deliver an exceptional customer experience from the moment our clients step through the door to the time they leave.

Continuous familiarisation with treatments is paramount to keep your knowledge up to date to assist with closure of retail sales and you’ll be a natural at building and maintaining great relationships to ensure our guests want to come back time and time again.

What you'll have:

Previous experience of working in a customer service role is essential

Experience of working within a salon or spa environment would be desirable;

Proficient in the use of IT software including Microsoft Office;

A good level of spoken and written English is an essential requirement;

A flexible approach to working hours is essential as the role will include working every weekend

What you'll get:

A comprehensive wellbeing programme including weekly exercise classes

Tickets to all of our events including the Horseracing, Revival and Festival of Speed

A health cash plan to redeem medical costs plus more

Commission - 5% of product sales rising to 10% if targets are met

Free 30-minute treatments and products at taster prices

Reduced fees for personal training

Certified training and development opportunities

Free uniform and staff meals when on shift

This role is to help us cover busy peak times at weekends. It is a permanent contact of 10 hours per week.