COVID-19

Last updated May 21, 2020

There is no question this is a time of great uncertainty.However, we want to assure you that we are doing our part to proactively manage the health and safety of our employees, while continuing to serve your needs as our valued customer. During this time, our manufacturing plants and offices remain open. Additionally, we continue to monitor the situation and make adjustments accordingly. Most of all, we are inspired by the resilience of so many during this time and feel confident that we will work through this together.

We are right there with you, every step of the way. We look forward to working along side you to ensure that your business remains successful during this unprecedented time.

Our thousands of scientists, application specialists and customer support personnel at our 72 factories around the world enable customers to produce medical devices, personal hygiene products, food products, filtration devices, tissue paper, baby diapers, bottled water and so much more. The world needs us now more than ever.

As the demand for medical supplies increases across the world, manufacturing facilities are doing everything they can to help. Facilities are aiming to adapt their existing operations to manufacture medical supplies. Our customers from all industries are actively looking for solutions that allow them to adjust, reconfigure, or add operational pieces so that they can produce medical supplies quickly.

Foster 40-80 First Defense Disinfectant, available in the US and Canada, has demonstrated effectiveness against viruses similar to coronavirus disease 2019, COVID-19 (SARS-CoV-2) on hard, non-porous surfaces. Therefore, Foster 40-80 First Defense™ Disinfectant can be used against coronavirus disease 2019, COVID-19 when used in accordance with the directions for use against Norovirus on hard, non-porous surfaces. Refer to the CDC website for additional information.

We have received many inquiries and messages of support and want to thank you for connecting with us and assure you that H.B. Fuller is taking a proactive approach to the health of our employees and partners, and that we are open for business.

Our thousands of scientists, application specialists, factory workers and customer support personnel at our 72 facilities around the world enable customers to produce medical devices, personal hygiene products, food products, filtration devices, tissue paper, baby diapers, bottled water and so much more. The world needs us now more than ever. Our employees are working differently, but we are working hard for you.

Our factories and supply chains continue to operate smoothly. We have built contingency plans and have been in a good position to help customers who have had supply issues in China or locations in Europe and we are prepared for similar challenges in other parts of the world. Our employees are working in a safe and controlled manner with a sense of urgency, recognizing that we need to help you run your business.

Our shared service centers are equipped and prepared to complete work remotely, ensuring that we can process and manage orders and deliveries without disruption. Our factories have supply contingency plans, and our technical teams are prepared to serve you in a safe manner or remotely using electronic tools, such as wearable glass technology.

We thank you for your business and want you to know that our employees are here to help you. We ask for your support in three areas:

1.Protect the health of your employees and any of our employees who need to support you at one of your sites.

We have received many inquiries and messages of support and want to thank you for connecting with us and assure you that H.B. Fuller is taking a proactive approach to the health of our employees and partners, and that we are open for business.

Our thousands of scientists, application specialists, factory workers and customer support personnel at our 72 facilities around the world enable customers to produce medical devices, personal hygiene products, food products, filtration devices, tissue paper, baby diapers, bottled water and so much more. The world needs us now more than ever. Our employees are working differently, but we are working hard to support our customers.

Our factories and supply chains continue to operate smoothly. Thanks to those of you who have been proactive in helping us. We have been in a good position to help customers who have had supply issues in China and locations in Europe, and we are prepared for similar challenges in other parts of the world. Our employees are working in a safe and controlled manner with a sense of urgency, recognizing that we need to help our customers through this challenging time.

Our shared service centers are equipped and prepared to complete work remotely, ensuring that we can process and manage raw material orders and customer deliveries without disruption. Our factories have supply contingency plans, and our technical people are prepared to serve customers in a safe manner. Our sourcing teams around the globe are engaging closely with our supply base. Where appropriate, we are allowing visitors at our sites but only those who show no flu signs or conditions.

The economic impact of the COVID-19 pandemic and the dramatic decrease in petrochemical feed stocks that happened over a week ago is still unknown. We are working to manage the impact by serving customers better than ever and by managing our costs. We encourage you to protect the employment of your people, and, we are asking that our petrochemical suppliers pass on a portion of the savings you are realizing from lower petrochemical feed stock costs pro-actively. By initiating these decreases proactively, we can work together to manage our supply chain and care for our employees rather than negotiating prices.

Thank you for your support. We are here to work with you and ask for your support in three areas:

Protect the health of your employees and any of our employees with whom you come into contact. Connect with us remotely in a proactive manner where face-to-face is not practical or appropriate.

Communicate early and often regarding any potential supply chain disruptions. We are counting on you and so are our customers.

Proactively work with us to share cost reductions related to petrochemical feedstock cost decreases.

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