Hertz is the world's largest general use car rental brand offering quality cars and a wide range of services at competitive prices through its impressive network of more than 10,090 locations in 145 countries worldwide.

Young Fleet and Wide Range of Cars

Hertz’s vehicles are one year old on average and have undergone the most stringent of quality control checks. Hertz offers a large fleet of latest model vehicles to suit your needs, including Prestige, Adrenaline, and Green Traveler Collection vehicles.

Vehicle guide

1.General vehicles

Vehicles

Class A (Economy Size)

Class B (Compact Size)

Class C (Mid Size)

Chevy Aveo or similar

4 passengers

2 small suitcases

Automatic, Air conditioner

Chevrolet Cobalt or similar

5 passengers

1 large suitcase, 2 small suitcases

Automatic, Air conditioner

Nissan Sentra or similar

5 passengers

2 large suitcases, 4 small suitcases

Automatic, Air conditioner

Class D (Standard Size)

Class F (Full Size)

Class G (Premium Size)

Pontiac G6 or similar

5 passengers

2 large suitcases, 1 small suitcase

Automatic, Air conditioner

Chevrolet Impala or similar

5 passengers

2 large suitcases, 1 Intermediate, 2 small suitcases

Automatic, Air conditioner

Grand Marquis or similar

5 passengers

3 large suitcases, 2 small suitcases

Automatic, Air conditioner

Class I (Luxury Size)

Class Q4 (Mid Size SUV)

Class L (Standard Size SUV)

Cadillac STS or similar

5 passengers

3 large suitcases, 2 small suitcases

Automatic, Air conditioner

Toyota Rav 4 or similar

5 passengers

2 large suitcases, 2 small suitcases

Automatic, Air conditioner

Nissan Xterra or similar

5 passengers

3 large suitcases, 2 small suitcases

Automatic, Air conditioner

Class T (Large Size SUV)

Class R (Minivan)

Class U (Convertible)

Chevrolet Tahoe or similar

8 passengers

2 small suitcases

Automatic, Air conditioner

Kia Sedona or similar

7 passengers

4 large suitcases, 3 small suitcases

Automatic, Air conditioner

Sebring Convertible or similar

4 passengers

1 large suitcase, 2 small suitcases

Automatic, Air conditioner

2.Prestige Collection

Hertz Prestige Collection

Class H4 (Premium Size)

Class H6 (Premium Size)

Class K6 (Luxury Size)

Mercedes GLK350

5 passengers

2 large suitcases, 2 small suitcases

Automatic, Air conditioner

Volvo S80

5 passengers

2 large suitcases, 2 small suitcases

Automatic, Air conditioner

Infiniti M35

5 passengers

2 large suitcases, 2 small suitcases

Automatic, Air conditioner

Class P4 (Luxury Size)

Class P6 (Premium Size SUV)

Class T4 (Luxury Size SUV)

Mercedes C Series

5 passengers

2 large suitcases, 2 small suitcases

Automatic, Air conditioner

Cadillac Escalade SUV

7 passengers

3 large suitcases, 3 small suitcases

Automatic, Air conditioner

Lincoln Navigator SUV

7 passengers

3 large suitcases, 3 small suitcases

Automatic, Air conditioner

3.Fun Collection

Hertz Fun Collection

Class D4 (Convertible)

Class U6 (Convertible)

Class W4 (Mid Size)

Ford Mustang

4 passengers

1 large suitcase, 1 small suitcase

Automatic, Air conditioner

SiriusXM Radio

Chevrolet Corvette

2 passengers

1 small suitcase

Automatic, Air conditioner

Chevy Camaro

4 passengers

1 large suitcase, 1 small suitcase

Automatic, Air conditioner

SiriusXM Radio

4.Green Collection

Hertz Green Collection

Class C4 (Mid Size)

Class E6 (Mid Size)

Class F6 (Full Size)

Toyota Corolla

5 passengers

2 large suitcases, 1 small suitcase

Automatic, Air conditioner

Toyota Prius Hybrid

5 passengers

2 large suitcases, 1 small suitcase

Automatic,Air conditioner

Toyota Camry

5 passengers

2 large suitcases, 2 small suitcases

Automatic, Air conditioner

NOTE)

Vehicles shown are examples. Specific makes/models within a car class may vary depending on availability and features such as passenger seating, luggage capacity, equipment and mileage.

Hertz Gold Plus Rewards Member Program

As a Hertz Gold Plus Rewards member you will enjoy an expedited pickup process based on pre-selected information. There will be no more waiting at the counters or paperwork to complete. Membership is free and you will receive your membership number as soon as you enroll. In addition, Hertz Gold Plus Rewards members will also enjoy the below benefits and services:

If you've ever been lost, or worried about finding your way to an unfamiliar destination, let the remarkable Hertz NeverLost System be your guide. The unit identifies exactly where you are at any time, and shows you how to get wherever you want to go. NeverLost is available at major locations in the U.S, Canada, Europe, Australia and New Zealand at a nominal charge. Advanced reservation required. For further details, please visit www.neverlost.com.

Fees may vary with each country. Please select Hertz NeverLost at time of reservation.

When renting NeverLost Navigation system in Europe: An extra one-way fee for NeverLost will be charged when returning the vehicle at a different city/country from the pick-up location

Hertz offers 24-hour Roadside Assistance service. Whenever and wherever you are in trouble with your car, call Hertz and we will get you going as quickly as possible.
Additional fees may apply upon service.
※ The Emergency Roadside Assistance telephone number is stated on the rental agreement.

One-Way/ Inter-City Rentals

With a strong network of over 10,090 convenient locations in 145 countries worldwide, you have the flexibility to pick up a car from one location and return it at another.
Additional fees may apply. Please check during reservation.

The minimum rental age in most countries is 25 years. Renters under age 25 may rent where exceptions apply at an additional daily age differential charge. Additional fees or surcharges may be applied at time of rental.

DRIVER'S LICENSE

Driver must hold a valid local driver license that has been held for at least 1 year (for rentals in most countries) and must be presented together with an International Driving Permit (IDP).

Reservation requirements

Name of renter (in English) as per passport

Pick up/ Return location, date and time

Arrival Flight Number

Arrival flight number is required if you are picking up the car at the airport. If your flight is delayed, Hertz will be aware of this and will be able to keep your car for you.

Choose a car size depending on your needs e.g., number of passengers and luggages.

If there are any uncertainties, always ask the rental counter before leaving in your rental car

Receive the car key and pick up your car at the parking area

Pay with credit card at time of return and receive your rental receipt

Modify/Cancel Reservation

Cancellation is allowed before vehicle pickup and without penalty. However, penalties may apply for rentals during peak season or luxury car groups. Different rates and conditions may also apply when changes are made to your reservation.

Additional Authorized Operator (AAO) Registration and Fee

If there is an additional driver, ensure that he/ she is added on the Rental Agreement. This can only be done at the rental counter at time of pick up. There is no coverage for damages/ accidents caused by unauthorized drivers.

The additional driver must present a valid local driving licence AND International Driving Permit (IDP), credit card and must comply with age restrictions.

Maximum number of AAO registered per rental may vary according to locations (e.g., for rentals in US, maximum of 4 additonal drivers are allowed per rental). Please check at time of reservation.

Additional fee may apply.

Terms for Minimum/Maximum Rental Period

The reserved rates may not apply when changes are made to the reserved rental period.
(i.e.,) Reserved with weekly rates but only rented less than 6 days/ Reserved 3-6 days but rented more than 7 days

Extra Hour/Day Fee

Rental charges are computed based on a 24-hour rental day commencing at time of rental. The minimum rental period is 1 day. When returning a car, a 29 minute grace period is allowed from the time the vehicle was rented. An additional charge will incur if the vehicle is returned after the grace period.

One Way Rentals (Different Pick Up/Return Locations)

You can rent a vehicle from one location and drop it off at another. Additional charges or limited mileage may apply. Please check details during reservation.

Optional Services

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You may request for NeverLost, Snow Tire/Chain, Child Seat etc at time of reservation. Additional
fees apply.

Availability is subject to location. Please check at time of reservation.

Toll Roads & Traffic Violation

네비게이션, Snow Tire/Chain, Child Seat 등은 예약 시 요청가능하며 별도 비용이 적용됩니다.

Snow Tire/Chain 등은 최소 출국 72시간 사전요청이 필요합니다.

※ 지역에 따라 이용가능 여부가 다르므로 예약 시 확인하십시오.

Toll Roads & Traffic Violation

1.

USA

①

PlatePass®

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PlatePass® is an electronic means for paying road tolls. Hertz offers PlatePass® to enable Hertz customers to use cashless toll lanes on participating toll roads. If you choose to use it, you'll avoid delays at toll lanes and be on your way faster.

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If you use PlatePass®, the credit card that you used for your rental will automatically be charged for tolls incurred at the cash rate and applicable service fee.

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The PlatePass® service may be used on toll roads administered by the following toll road services:

If you don't want to use PlatePass®, you must pay all tolls with cash or with your own toll transponder compatible to the toll road.

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PlatePass®, a division of American Traffic Solutions, administers this service. For more details (including request a receipt), please visit www.PlatePass.com.

②

Traffic Violation

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It is stated on the Rental Agreement that an Administration Fee will be charged to your credit card without prior notice should you violate traffic infringement. Paying the traffic penalty is the renter's responsibility.

•

All parking, traffic, and toll violation processing and billing is administered by American Traffic Solutions (ATS). Please direct any questions relating to a violation, including penalties and administration fees, directly to ATS at www.HertzRentalFine.com

2.

Europe

•

Traffic Violation- It is stated on the Rental Agreement that an Administration Fee will be charged to your credit card without prior notice should you violate traffic infringement. Paying the traffic penalty is the renter's responsibility. Renter should follow Traffic Authorities instructions to pay for any traffic penalty.

※

Information subject to change without notice.

Emergency Roadside Assistance

In Europe, US, Canada, and many other countries, Hertz provides 24-hour Emergency Roadside Assistance. Just call the Emergency Roadside Assistance telephone number and a representative will assist you and make arrangements for you to be on your way as quickly as possible.
Additional fees may apply upon service.

※ The Emergency Roadside Assistance telephone number can be found on the Rental Agreement (rentals in US/ Canada), keys to the vehicle (rentals in Europe) and on the front of the Hertz rental wallet and inside the glove box of all Hertz vehicles (rentals in Australia). Please check at the rental counter.

Premium Emergency Roadside Service

Allows the customer to pay a small fee and not be charged for certain services (i.e. keys locked in the car, lost keys, left lights on/dead battery etc. Waive up to USD 1000 when expenses incur due to irregualities).

Available at time of pickup at an extra fee of USD 4.00.

Rates are subject to change without prior notice.

In Case of Accidents

You would need to contact the Police & Hertz Emergency Roadside Assistance department as soon as possible. Accident reports should be submitted to Hertz.

NOTE 2)If you do not report the accident to the police, damages will not be covered even if you purchased insurance from Hertz.

Rental Agreement

At the rental counter, please ensure that all your details are correct before you sign the Rental Agreement. If there is an additional driver, ensure that he/she is listed on the Rental Agreement. There is no coverage for damages by drivers not registered.

Breathalyzers in France

From 1st July 2012, it is mandatory by law for every driver of a vehicle in France to possess a breathalyzer. If stopped by the authorities, the driver must be able to present an unused breathalyzer; otherwise he/she will be fined EUR 11.00. If it is not paid within 5 days, the fine increases to EUR 90.00.
Starting mid-September, Breathalyzer can be bought at Hertz counters (EUR 2.00) or petrol station or shops. Hertz will not be responsible if there is no breathalyzer in the vehicle.
Rates are subject to change without prior notice.

This is about Hertz Insurance Program.Coverage will only be provided if terms and conditions on the Rental Agreement are followed.

※

Insurance may be available for purchase at the rental counter.

※

Insurance coverage may vary depending on pickup countries or locations.

An optional service which, if accepted, relieves your financial liability for loss or damage to the Hertz vehicle, its parts and accessories, provided the vehicle is used in accordance with the terms and conditions of the Rental Agreement.

Liability Insurance Supplement (LIS)

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An optional service which, if accepted, will increase the limits of third party liability protection included in your
rental. LIS safeguards the renter’s personal policy from being utilized for the first USD 1 million of combined bodily
injury (maximum USD 50,000, vary state to state) and/or property damage claims (maximum USD 25,000, vary state
to state) for each occurrence.

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You can purchase LIS with extra fee of USD 13.95 ~ 16.00 per day (The fee may change without prior notice) at the
time of pick up. We recommend you to choose the package rates that include 2 nd rate plan (include LDW, LIS) or 3rd rate plan (include LDW, PAI/PEC and LIS) at the time of reservation.

Personal Accident Insurance (PAI)/ Personal Effects Coverage (PEC)

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Personal Accident Insurance (PAI)An optional coverage for accidental death and accidental medical expense coverage up to the benefit limits for yourself and your passengers during the rental period of the vehicle. You are covered for the duration of the rental in or out of the vehicle. Your passengers are also covered, but only for incidents occurring while they occupy the Hertz rental car.

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Personal Effects Coverage (PEC)An optional coverage that insures against risk of loss or damage up to the benefit limits to help protect your personal belongings while renting from Hertz. Coverage includes those personal effects owned by you and those members of your immediate family traveling with you during the rental period who are permanent residents of your household.

Canada

Loss Damage Waiver (LDW)

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An optional service which, if accepted, relieves your financial liability for loss or damage to the Hertz vehicle, its parts and accessories, provided the vehicle is used in accordance with the terms and conditions of the Rental Agreement.

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Regardless of whether LDW is accepted or included, all rentals are subject to a non-waivable excess for which you are responsible in case of damage to, or loss of the Hertz vehicle during the rental.

Third Party Liability Protection

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Hertzs liability protection is included in the rates. Maximum benefits limits apply.

Personal Accident Insurance (PAI)/ Personal Effects Coverage (PEC)

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Personal Accident Insurance (PAI)An optional coverage for any accident involving death or bodily injury during the car rental covering you and your passengers up to the benefit limits. You are covered for the duration of the rental in or out of the vehicle. Passengers are only covered while entering, occupying or leaving the Hertz car.

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Personal Effects Coverage (PEC)An option that insures against risk of loss or damage up to the benefit limits to help protect your personal belongings while renting from Hertz. Coverage includes those personal effects owned by you and those members of your immediate family traveling with you during the rental period who are permanent residents of your household.

Europe

Collision Damage Waiver (CDW)

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An optional service which, if accepted, reduces your financial liability for loss or damage to the Hertz vehicle, its parts and accessories (except for theft, attempted theft or vandalism), provided the vehicle is used in accordance with the terms and conditions of the Rental Agreement.

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Regardless of whether CDW being accepted or included, all rentals are subject to a non-waivable excess for which you are responsible in case of damage to, or loss of the Hertz vehicle during the rental.

Theft Protection (TP)

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An optional service which, if accepted, reduces your financial liability for loss of, or damage to the Hertz vehicle due to theft, attempted theft, or vandalism, including its parts and accessories, provided the vehicle is used in accordance with the terms and conditions of the Rental Agreement.

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Regardless of TP being accepted or included, all rentals are subject to a non-waivable excess for which you are responsible in case of damage to, or loss of the Hertz vehicle during the rental.

Super Cover (SUP)

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Additional protection to waive your remaining liability for damage/theft to/of the Hertz vehicle, including those losses resulting from collision, vandalism, theft or attempted theft, provided the vehicle is used in accordance with the terms and conditions of the Rental Agreement.

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SUP does not cover broken/lost keys, contamination of fuel and the Hertz NeverLost navigation system.

An optional service which, if accepted, reduces your financial liability for accident damage to Hertz vehicles and third party property provided the vehicle is used in accordance with the terms and conditions of the Rental Agreement.

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Regardless of whether CDW being accepted or included, all rentals are subject to an Accident Damages Excess (ADE) for which you are responsible in case of damage to, or loss of the Hertz vehicle during the rental.

New Zealand

Loss Damage Waiver (LDW)

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Rates include LDW which provides cover for theft and/or damage to the Hertz vehicle and/or Third Party Property, as long as you comply with the rental terms and conditions.

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All rentals are subject to an Accident Damage Excess (ADE) for which you are responsible in case of damage to, or loss of the Hertz vehicle during the rental.

Accident Excess Reduction (AER)

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An optional service which, if accepted, reduces the Accident Damage Excess (ADE) to zero.

Personal Accident Insurance (PAI)

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Provides the authorized driver and/or passenger/s, compensation for accidental death or bodily injury caused by an accident in connection with the rental vehicles. Maximum benefits limits apply.

Personal Effects Coverage (PEC)

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Provides benefits to the authorized driver and traveling companions for loss or damage to baggage and personal belongings. Maximum benefits limits apply.

You are required to return the vehicle with a full tank of fuel as provided at time of rental. Otherwise, a refueling and service fee will be charged.

②

FPO: Fuel Purchase Option

Selected locations allow you to pre-purchase the tank of fuel from Hertz at the time of rental at a price that is competitive with local fuel stations. You may return the vehicle with as little fuel as you feel comfortable with. This option eliminates the need to refill the tank before returning the vehicle. There is no refund for unused fuel, hence the less fuel in the tank at return, the more you save.

Hertz NeverLost®,Navigation System

Rates are subject to change without prior notice.

If you've ever been lost, or worried about finding your way to an unfamiliar destination, let the remarkable Hertz NeverLost System be your guide. The unit identifies exactly where you are at any time, and shows and tells you how to get wherever you want to go. NeverLost is available at major locations in the U.S., Canada, Europe and Australia at a nominal charge Advanced reservations required. For further details, please visit www.neverlost.com Fees may vary with each country. Please select Hertz NeverLost at time of reservation When renting NeverLost Navigation system in Europe: An extra one-way fee for NeverLost will be charged if you're returning the vehicle at a different city/country from the pick-up location.

Locations providing NeverLost - USA, Canada

USA

Albuquerque

Atlanta

Austin

Baltimore

Boston

Burbank

Burlingame, California

Charlotte

Chicago

Cincinnati

Celveland

Colorado Springs

Dallas/Ft. Worth

Denver

Detroit

Dulles

Flagstaff

Fresno

Ft. Lauderdale

Ft. Myers

Hartford

Houston

Indianopolis

Jacksonville

JFK

Kansas City

LaGuardia

Las Vegas

Long Beach

Los Angeles

Manchester, New Hampshire

Manhattan

Marietta

Memphis

Miami

Minneapolis

Naperville, Illinois

Nashville

New Orleans

Newark

Oakland, California

Oakland, Illinois

Ontario, California

Orange County, California

Palm Springs

Philadelphia

Phoenix

Pittsburgh

Portland, Oregon

Raleigh/Durham

Sacramento

Salt Lake City

San Antonio

San Diego

San Francisco

San Jose

Santa Barbara

Sarasota

Scottsdale

Seattle

St. Louis

Tampa

Washington Reagan

West Palm Beach

France

Calgary

Quebec City

Edmonton

Toronto

Montreal

Vancouver

How to use Hertz NeverLost 4th Generation

New functions to NeverLost® 5th Generation

1. Touch Screen

2. Weather Forecast and Flight information

3. Korean Language Service

How to input address

※ All versions of NeverLost work the same way.

Step 1

→ Select Address / Intersection and click Enter

Step 2

→ Select Street Address and click Enter

Step 3

→ Input City name first

(i.e : Dallas→Select D and click Enter,
Select A and click Enter. Input others in this same manner)

Step 4

→ Input street name in this manner.

Step 5

→ Input house number in this manner

Step 6

Select a route in 3 ways and click enter. Route guide will then begin.

Hertz NeverLost® Online Trip PlanningTM

Rates are subject to change without prior notice.

Hertz NeverLost makes it easy to plan your entire trip before leaving your home or office. It allows you to download the trips you've created to any USB flash drive and plug it into your NeverLost unit to load and access your trip.

→ After finding your destination, click ADD TO TRIP and add to itinerary.

step 5

→ Click ADD A DESTINATION if you want to add another destination.
Once your itinerary is complete, click SAVE TO USB.

step 6

→ Ciick Download/Save My Trips File, save it to your computer and then
transfer it to a USB flash drive.You can also print the route for use by clicking on Print.

How to use OTP

step 1

→ When you input a USB flash drive into Hertz NeverLost, you will see the above screen.Select My Destinations and Click Enter.

step 2

→ Select My Trips and check itineraries.

step 3

→ Select an itinerary. (i.e: Atlanta Trip)

step 4

→ Destinations will be searched in the order of your list.

step 5

→ Select destination preferred and click Route.

step 6

→ Select route preferred in 3 ways and click Enter. The guide will then begin.

Nick on the GOTM

Rates are subject to change without prior notice.

A first in the travel industry, Nick on the Go is a fully portable, touch screen Nickelodeon-branded media player. Perfect for vacationing families, Nick on the Go is preloaded with more than 40 hours of programming from Nickelodeon and Nick Jr., including popular episodes of SpongeBob SquarePants; Drake & Josh; Avatar; El Tigre; The Fairly Odd Parents Jimmy Neutron, Boy Genius; All Grown Up; Catscratch; Rugrats; My Life as a Teenage Robot; The X's; Unfabulous; and Zoey 101. Preschoolers can view Blue's Clues; Blue's Room; Dora the Explorer and The Wonder Pets! It can be used anywhere and kids can adjust multiple functions with a quick touch. Perfect for extended trips, its long-life battery can be recharged with either a car or a/c charger, both of which are provided in a convenient Nick-branded traveling case. You may request for Nick on the Go during reservation.

SiriusXM Radio

Rates are subject to change without prior notice.

With SiriusXM, you'll enjoy:

Commercial-free Music — Nearly every genre, live performances and artist-dedicated channels.

Live Sports — Live Play-by-Play from Every Major Sport, plus 24/7 news and analysis.

World-class News — Stay informed with the most trusted news sources. Plus local traffic and weather. For the most up-to-date channel lineups or for more information on how to get SiriusXM for yourself, visit www.siriusxm.com

Premium Emergency Roadside Service

Rates are subject to change without prior notice.

Allows the customer to pay a small fee and not be charged for certain services (i.e. keys locked in the car, lost keys, left lights on/dead battery etc. Waive up to USD 1000 when expenses incur due to irregualities).

Available at the rental counter at a fee.

Infant Child Seat

Rates are subject to change without prior notice.

Hertz can provide you with infant car seats to be used for infants less than a year old and weigh up to 20 pounds (9kg). Children over 20 pounds (9kg) or more than 26 inches (66 cm) may be too large for this type of car seat. Infant seats must be installed rear-facing. These seats are designed to support a child's neck, back and spinal cord.

Daily Fee: USD 13 (Max USD 91)

Child Car Seat

Rates are subject to change without prior notice.

Hertz can provide you with forward facing convertible car seats to be used for children weighing 20 - 40 pounds (8kg -18kg) and up to 40 inches (101 cm) in height. Parents with children that just outgrew an infant car seat are encouraged to use these seats rear-facing until the child reaches the upper height and weight limits of the seat for rear-facing use.

Daily Fee: USD 13 (Max USD 91)

Booster Car Seat

Rates are subject to change without prior notice.

Hertz can provide you with belt-positioning booster seats to be used in the back seat for children who have outgrown a convertible car seat. The belt-positioning booster seat must be used in seating positions equipped with lap and shoulder belts. It is advisable for children weighing 40 - 80 pounds (18kg -36kg) to use these seats.

Daily Fee: USD 13 (Max USD 91)

Hand Control

Rates are subject to change without prior notice.

Hand controls are devices attached to the gas and brake pedals of the car, enabling a physically challenged person to drive the vehicle without using their legs. Left and right hand controls are offered, with restrictions at most U.S. and Canadian locations at no extra charge. Reservations for cars equipped with hand controls can be automatically confirmed with as little as 8 hours notice at major airport locations, and as little as 24 hours notice at other major locations.

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You may request for Hand Control at time of reservation.(8 hours prior request required for airport locations and 24 hours prior request required for
non-airport locations)