Re: Shockwave flash version 24.0 r0 IS the most recent.

Same here. I have the newest 24.0.0.194 version. But oddly, after a bit, it worked. I'm not sure if it's because I then tested the MS Edge browser, which worked. Then suddenly the Firefox copy, which was still open in a separate tab, popped up and was working.

Re: Shockwave flash version 24.0 r0 IS the most recent.

Sounds like Adobe needs to fix Flash player. Thanks for the info. I'll try something similar with Chrome.

the site they replaced did not require Flash at all, and had MANY other useful features that were removed.

The former TV Go website also used Flash for video playback and DRM (Digital Rights Management). Years ago it used Silverlight until Microsoft stopped supporting it around 2013.

I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: Product, Support, Leadership.We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!

I am an Offical Comcast Employee.Official Employees are from multiple teams within Comcast.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark it as an accepted solution!

I am a Comcast Employee.Please post so people with similar questions may benefit.

Re: Shockwave flash version 24.0 r0 IS the most recent.

The real question is: Why is it still using Flash? You REALLY need to get it updated to HTML5. More and more browsers are starting to block Flash by default. Edge will restrict it to a whitelist of certain sites. All it takes is for a minor update on your site that maybe alters a URL and suddenly people will be blocked from using it until the whitelist is updated.

Re: Shockwave flash version 24.0 r0 IS the most recent.

andyross wrote:

The real question is: Why is it still using Flash? You REALLY need to get it updated to HTML5. More and more browsers are starting to block Flash by default. Edge will restrict it to a whitelist of certain sites. All it takes is for a minor update on your site that maybe alters a URL and suddenly people will be blocked from using it until the whitelist is updated.

The website is HTML5, select "View Source" in your browser to verify. The video playback is protected by Adobe Primetime DRM which is very common. Because this is related to our content security systems, I can't get into detail on our current implementation or future plans. I appologize and hope you understand. We are well aware of the limitations of Flash but that is all I can say.

I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: Product, Support, Leadership.We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!

I am an Offical Comcast Employee.Official Employees are from multiple teams within Comcast.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark it as an accepted solution!

I am a Comcast Employee.Please post so people with similar questions may benefit.

Re: Shockwave flash version 24.0 r0 IS the most recent.

Topic now Closed.

I am not a Comcast employee, I am a paying customer just like you!I am an XFINITY Forum Expert and I am here to help. For information on the program click here.We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!

I am not a Comcast employee. I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.We ask that you post publicly so people with similar questions may benefit.