Rich Casino

Rich Casino Bonuses & Reviews

Rich Casino (RichCasino.com) opened in 2009, so is relatively new on the scene. The casino is licensed in Costa Rica and operated by Blefondia Holdings Ltd. The site boasts huge bonuses and US players are indeed accepted here, but we must warm players that this site has been blacklisted by several reviewers, as players have had consistent complaints about not receiving their payouts and when the casino has been contacted by players as well as industry professionals, the casino has been unresponsive.

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Software & Games

The casino runs on Top Game software, which has its pluses but is generally not considered one of the best in the industry. They have about 60 games, which is on the low side for a casino. The pluses about the software as that there are tabs allowing you to play several games at once, and there is a live chat feature available from the software. That said, the graphics and animation here are good, as is the sound.

There are plenty of games to choose from here, even if there may not be a huge selection under each category. The Progressives are quite impressive, having hit six figures for a long time and currently being at seven figures. Also on offer are slots, video slots, blackjack, roulette, baccarat, craps, keno and video poker.

Bonuses and Promotions

The casino offers bonuses on just about every deposit here, as well as a very attractive Welcome Bonus, but terms and conditions as always, apply. The wagering requirements are the bonus and the deposit times 25, which is quite standard, but wagers placed on Blackjack, Roulette and Craps do not count at all toward meeting these. In fact, if any wagers are placed on these games at all before having met the wagering requirements on allowed games, you still will not be able to withdraw any winnings. It is crucial this in understood if you plan to accept bonuses or you will be a huge disappointment later on at the cashier.

In addition to the Welcome Bonus, there are Weekly Promotions, a High Roller Bonus, a Refer-a-Friend Bonus and a very unique “Morning Brew” bonus.

Customer Service Support

Looks can be deceiving when searching for support options here. They mention having live chat and even have a clickable icon on the support page, but when you click on it, you get another paragraph talking about having chat support but only giving you a general email address. Therefore, we can assume the live chat is only available once you download the software. There is therefore only one email address and phone number, which is rather weak, and when you add to that the site having been blacklisted for poor payouts and ignoring questions regarding this, we have to give the casino extremely low marks when it comes to customer service.

Safety and Security

Rich Casino has uses the best technology available when it comes to protecting your personal information. Employing a 1024-bit RSA key exchange and 448-bit Blowfish software, you can rest assured your financial information will be safeguarded as it travels from your home computer to the casino’s server. That said, be sure to see out overview for less reassuring information about this casino.