FAQs

There are times when I have additional pieces not listed.
If not, I have a wait list & search for requested items.
When the item is sourced, I will send you a message & link to that item in my shop.

Yes.
I only use your shipping / billing address, and other contact information
to communicate with you about your order, to fulfill your order, and for
legal reasons (like paying NC state taxes).

If you would like to join my Mailing List for advance notice of sales & special offers reserved for existing customers, just let me know.
You will only be added, if you ask.
Notices are sent approximately three times a year.

There are times when I have additional pieces not listed.
If not, I have a wait list & search for requested items.
When the item is sourced, I will send you a message & link to that item in my shop.

Yes.
I only use your shipping / billing address, and other contact information
to communicate with you about your order, to fulfill your order, and for
legal reasons (like paying NC state taxes).

If you would like to join my Mailing List for advance notice of sales & special offers reserved for existing customers, just let me know.
You will only be added, if you ask.
Notices are sent approximately three times a year.

Large / Heavyweight Packages with New York addresses may ship UPS, as they have proven more reliable with delivery to the City.

Customers outside of the contiguous US (such as Hawaii) may incur additional shipping charges other than what is listed. If your package is being shipped to such an area, please convo for a shipping rate for your area, or your order may be subject to cancellation.

If you request Insurance, this will incur an additional charge at the expense of the Buyer which may be billed through PayPal.

INTERNATIONAL:

If you require insurance, this is not included in the shipping fee. Charges may be billed through PayPal.

Some International purchases will be shipped Registered Mail.

Customers are responsible for all duties, taxes and customs fees assessed by your country. Customs policies vary widely from country to country. We have no control over these charges, and cannot predict what they may be. You should contact your local customs office for further information.

Please ensure that you can wait the time needed for your package to arrive at your country and go through Customs before it arrives to you.

When filling out customs forms, we accurately describe the contents, and do not mark merchandise values lower than the selling price, nor mark items as gifts, as U.S. and International government regulations prohibit this.

We will not be held responsible for shipping damages occurring from Customs opening & repacking merchandise.

Please make sure you are aware of the laws and fees your country assesses when you shop abroad. Thank you!

Payments

Payments

Payment must be made in full and have cleared before the item(s) ship.

Returns & exchanges

Due to the vintage nature of items on this site, all sales are final. Electrical items are sold as is. Please make sure that you love the item before purchasing.

I really take my time & do my best to write a very detailed description, but certainly am not an expert in all things vintage, or antique. Feel free to contact me with any questions you may have prior to your purchase.

If you purchase an item, and then "change your mind" a $5 restocking fee will be deducted from your refund.

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If your item was received damaged, please contact "My Vintage Alcove" within (3) business days of receiving your item. Proof of damage is required.

Additional policies

Additional policies

If you see an item in my shop that you would like to purchase, but either you are unable to purchase right away, or the listing needs to be modified for your needs, please contact me so that I can set up a RESERVED LISTING for you.A RESERVED LISTING requires a 25% non-refundable deposit which will be applied to your purchase price. Please Note: RESERVED LISTINGS are held for (3) business days, and then released for general sale, if not purchased. The 25% deposit will not be refunded.

If you purchase an item that is reserved for another Buyer, a $5.00 fee will be deducted from your refund.

All Items sold through 'My Vintage Alcove' are not intended for unsupervised use by children under the age of 13.

Disclaimer - Computer monitors vary, so colors may look different on your screen.