IBM Uses Social Sentiment to Study Traffic Jams in India

IBM today released findings of its latest Social Sentiment Index study that looked at people’s feelings about traffic in India’s largest cities including Bangalore, New Delhi and Mumbai.

The research results are part of the technology company’s IBM Smarter Cities Forum in New Delhi, where it also revealed a new method of analyzing social sentiment designed to help cities around the world more effectively measure and understand public opinion on key city issues and services including public transportation.