National College of Ireland (NCI) is seeking to recruit CRM Application Support Specialist for a fulltime role. The CRM Specialist primary responsibility will be the administration, continued development and implementation of Microsoft Dynamics 365 CRM and ADX Portal across the College.

The CRM Application Support Specialists must have a minimum of one years’ experience working with Microsoft Dynamics CRM or similar and must be experienced with Microsoft Office365.

Responsibilities:

Responsible for the administration of CRM, including development of customisations, workflows, and general support and maintenance.

Daily management and troubleshooting of the Dynamics and ADX portal environments

Responsible for management of CRM, and ADX Systems Updates.

Responsible for administration of CRM Licenses to ensure the College has the correct blend of licenses to satisfy needs of the business.

National College of Ireland’s mission is to change lives through education

Note: The functions and responsibilities of the CRM Application Support Specialist are based on the current stated role and objectives of the College. These functions may alter in line with any change in the role and objectives of the NCI.