IMPORTANT NOTICE (October 26, 2015): Soon, the Online Payment feature provided by Concord Group Insurance will only function on the following web browsers:

Microsoft Internet Explorer Version 11 or higher

Firefox

Chrome

Safari

If you are using Internet Explorer, please take a moment to determine what version you are using, and if needed, make arrangements to upgrade.

To make a payment with a credit or ATM debit card, have the following information ready:

Your policy number located on your statement

The dollar amount you wish to pay

The credit or ATM debit number on the front of your card

Three digit security code on the back of your card

Month/Year expiration date

Zip code where the card statement is mailed

Pen and paper to write down the confirmation number

To make a payment with a checking account, have the following information ready: (if paying by a credit union checking account please see below)

Your policy number located on your statement

The dollar amount you wish to pay

The routing number and checking account number. The routing number is the 9-digit identifier that is located between two symbols on the bottom left-hand side of the check. Your checking account number immediately follows your bank’s routing number as the second set of numbers (see illustration)

Credit Union Check Payers: If you experience difficulty processing your payment on this site please verify with your credit union the proper “check routing number” because some credit unions do not follow federal bank routing number protocol which can prevent your check payment from processing.

Pen and paper to write down the confirmation number

Pay by Phone

You can pay your bill over the phone.It’s quick, easy and secure.There are no fees for using this service!