Usability and user experience testing is vital to creating a successful website, and only more so if it’s an e-commerce website, a complex app or another website for which there’s a definite ROI. And running your own user tests to find out how users are interacting with your website and where problems might arise is completely possible.

But using one of the many existing tools and services for user testing is a lot easier than creating your own. Free, freemium and premium tools are out there, with options for most budgets. The important thing is to find a tool or service that works for your website and then use it to gather real-world data on what works and what doesn’t, rather than relying purely on instinct or abstract theories.

At some point in the future, the way that all major browsers render Web code will likely be standardized, which will make testing across multiple browsers no longer necessary as long as the website is coded according to Web standards. But because that day is still a way off (if it will really come at all), testing your design the advanced browsers as well as legacy browsers is a necessary part of any project.

The old-school way to test code was to load your website on as many computers as you could find, using as many different combinations of browsers and operating systems as possible. That was fine if you had access to a bunch of different computers (and had some time to kill). But there are much more efficient ways to test across browsers, using either free or commercial Web services and software. In this article we review some of the most useful ones.

Intellectual property rights are often confusing and sometimes the topic of heated debates. There are those who question the worth of creative products and projects, claiming design and art are something anyone can do, regardless of training, experience, or any inherent ability. As creatives, a deterioration of intellectual property rights is a dangerous possibility. By going public with our work, we have no recourse to prevent others from using our designs, our photos, or our other artwork without paying us or even offering proper credit.

It's nearly impossible to provide an accurate quote to a prospective web design client without first gathering information about what that particular client needs. Some designers do this in either a face-to-face meeting or over the phone, but more often, they have a questionnaire that prospective clients fill out. This is preferable for a couple of reasons, but the most important is probably that this document then becomes an integral part of the design process and is available to refer back to along the way.

So the question is whether you should put that questionnaire up on your website, or only send it to prospective clients once they've contacted you. There are a couple of reasons you may want to make it available online, but the obvious one is that clients are often eager to get started with their projects and so by providing the questionnaire online, this eliminates a step in the pre-contract part of the process.

Here, we've collected questionnaires and worksheets used by actual web design companies, including some of the leaders in the industry. There are both online and downloadable forms included, as well as the pros and cons for each format.

It seems that new posts about what the Internet has in store for us down the road pop up every week or two. Some propose that the Internet will deliver more of the same, but different somehow (it's usually ambiguous just how), while others propose such radical changes that it's hard to believe they could ever happen. And the truth is, none of us really know what will happen with the Internet in 10 or 15 years.

After all, it was only a little more than 15 years ago that Clifford Stoll wrote the now-infamous "The Internet? Bah!" post (subtitled: "Hype Alert, Why Cyberspace Isn't, and Will Never Be, Nirvana"). In that post he detailed why a lot of things just wouldn't happen online but most of which are now commonplace.

As web designers and developers, what the future holds for the Internet is imperative for our livelihoods. If the Internet has radical changes in store for us, we need to understand how they might effect what we do to earn a living and what we'll need to do to adapt and keep pace — if that's even possible.

Think of Tumblr as micro-blogging on steroids (technically, it's called "tumblelogging"). Whereas Twitter and similar services limit posts to 140 characters or less, Tumblr lets you post updates of any length, although it's best suited to short-format posts. Tumblr bridges the gap between full-blown blog and micro-blog.

Tumblr is also a great option for designers and creative types, because it gives you complete control over the look of your tumblelog. It also offers great opportunities for theme designers, especially with the recent launch of premium themes (which range in price from $9 to $49). Read on for your complete guide to using and designing for Tumblr.

Members of military and intelligence forces around the world risk their lives daily to defend their countries and assist in peacekeeping and aid missions both at home and abroad. The men and women who make up the world's defense forces make sacrifices that most civilians wouldn't consider to serve their countries.

So, with everything they do for us, shouldn't they be represented online by website designs that reflect the honor and responsibility they undertake every day? Unfortunately, that's not the case in many countries out there. Many military websites out there are some of the worst designs in any industry. Whether they're outdated, broken or designed by amateurs, some of the websites showcased below are bad enough to make you cringe.

We all have an increasing number of sites and online services we're members of, and sometimes it all gets a little overwhelming. At times, we just need to delete our memberships to some sites, either in an effort to simplify our lives or just because we've grown tired of a particular site or service.

What we often don't realize when signing up for all these accounts, though, is how difficult it can be to permanently delete our accounts when we've had enough. Some require complicated, multi-step processes that can stretch over the course of days (or weeks). Others take less time, but still require multiple steps by the user.

Below we'll take a look at the account deletion processes of popular websites and services, and how easy or difficult they make it. Then we'll discuss why sites make things so complicated, and some things to consider when designing your own deletion policies.

In any industry where the people behind a company are as important as the company itself, you're likely to find a kind of expanded "about" page that includes information on individual employees. "Meet the Team" pages are popular among web design and other creative firms, but are also found on sites within various other industries. These pages are a valuable addition to any site where human contact is an important part of the industry. It adds a personal touch to the company and can lend trust to visitors.

There's suddenly faces behind the names, and it becomes a "real" company to the visitor, rather than just another website. This builds credibility for many, especially considering how concerned many people are with online scams and phishing schemes. Adding information to a website on a company's key employees is a simple but effective way to make that company stand out in the mind of its prospective clients. Below are a handful of trends and some interesting examples of "Meet the Team" pages.

The archive is one of those often-overlooked parts of a website that doesn't get the attention it deserves. Too often it's thrown on a page that's no different from any other page on the website, or it's ignored altogether. The archive offers a lot of room for creativity, though. Whether you opt for an abbreviated one in the sidebar or footer or devote an entire page to it, the archive an opportunity to make your design stand out.

While there is plenty of room for creativity, there is also a number of things to keep in mind to make sure your archive is functional and user-friendly.

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