You might be searching using the "search within results" functionality which will only search the active search results. Click on the search bar in the header of the website and try your search again.

Where do I find your Manufacturer Linecard?

Digi-Key’s Linecard with our manufacturers and their products we distribute can be found by visiting the Supplier Centers

What are the benefits of being a Registered User?

Registered users get exclusive access to Digi-Key’s best tools like BOM manager, Order history, Scheme-it, and many more. Learn more about the benefits of registering: Why Register

Where do I find your Manufacturer Linecard?

Digi-Key’s Linecard with our manufacturers and their products we distribute can be found by visiting the Supplier Centers

What are the benefits of being a Registered User?

Registered users get exclusive access to Digi-Key’s best tools like BOM manager, Order history, Scheme-it, and many more. Learn more about the benefits of registering: Why Register

Can I create a quote from a shopping cart?

Not at this time. However, if you are a registered user, you can create a quote with the BOM Manager tool.

How do I order from a quote?

Begin by logging into My Digi-Key. In the Cart Tools on the shopping cart, click the Add Quote link. This will allow you to enter a quote number or search for an existing quote. (Not registered? Go here to create your My Digi-Key account.)

International customers, please see International Orders for additional information

What are my shipping options?

Digi-Key Electronics ships via multiple couriers including FedEx, UPS, USPS and DHL International. Domestic options and estimated rates can be found by visiting the Shipping Cost Estimator. For International options and rates visit International Shipping Rates.

When Can I Expect Shipment?

Digi-Key's Cut-off times for Same-Day Shipment, Monday - Friday, are as follows:

Knowing your customer number can help us serve you better by understanding your technical needs like your inquiry history and contact information.

What Does A Technical Reference Number Do?

Keeping a record of your technical reference number can mean a faster resolution time for your requests. It gives access to the technician’s notes in case there are further questions or comments about the interaction with Applications Engineering.

Can the Ribbon Cable Assemblies Be Made in Different Lengths? Do You Offer Customization?

We are happy to help you with custom orders! Just send your request to custom.orders@digikey.com for custom ribbon cable assemblies.

Once on the product page, scroll down to the ‘Products Attributes’ table. This table allows you to select the attributes that you want to keep before searching for other options. Once the attributes are selected, click ‘Search’ at the bottom of the table to begin the search again.

How Do I Share Products, Filter Pages, etc.?

Once on a web page screen that you want to share; click on the ‘Share’ button in the upper right hand corner of the page. Another box will open up that will allow you share the link to several multimedia sites, and also gives you a short link that can be copied and pasted into an e-mail or browser.

How Do I Select the Best Contact for a Connector?

When a connector housing is chosen, scroll down the product page of the housing to the Associated Products section. Click on ‘View More’, filters will come up to narrow down options for Packaging, Wire Gauge, and Contact finish.

Can I Download a Table for Offline Use and Product Selection?

Yes, choose the type of product; there is a ‘Download Table’ button just below the drop down boxes on the right hand side of the screen. This will enable you to save the table to an Excel Spreadsheet to be able to sort and search parameters while offline.

What does this mean? "Connection was reset while attempting to connect to server."

The error is a simple connection error. First try a "Hard Refresh" by pressing Ctrl+F5. If that does not work, clear your browser’s cache and cookies, then close windows, and try accessing our site again.

The website is loading slowly. Are you having issues with your website?

Try clearing your browser’s cache and cookies, then close windows, and try accessing our site again.

Why am I receiving this error? "Cannot access site" or "There was a problem with your request"

If you get an error like this, please look for an incident number or error code. Email this information to webmaster@digikey.com with all relevant, additional information.

Yes, log into your MyDigi-Key account and you will find a link to our API page in the left sidebar navigation. You can also visit the page directly by visiting: API Solutions

A part detail page has incorrect technical information, who should I contact?

Under the Product Attributes table of the part is a button to "Report an Error". Please select that button and follow the instructions on the form.

I’m receiving a "404", "403", "301", "500" or other error code when trying to access your website. What should I do?

Take a screenshot and send to webmaster@digikey.com with an explanation of what you were trying to do when you received the error.

Why can’t I log into My Digi-Key?

Please ensure you are using a supported browser version because outdated browsers sometimes block secure pages. If you are using a supported browser, please clear your browser’s cache and cookies, then close windows, and try accessing our site again. If the issue persists, please email webmaster@digikey.com with:

Website browser and version

Operating system

Error messages and incident numbers

A screenshot

The URL you are attempting to access

Why am I getting "0 results" when I’m searching something common?

You might be searching using the "search within results" functionality which will only search the active search results. Click on the search bar in the header of the website and try your search again.

How do I format my spreadsheet to upload to the BOM Manager?

To upload properly the file must contain at least a Digi-Key or Manufacturer part number and a quantity. Accepted file types include: .csv, .xlsx, .xls, and .tab files.

Do you have a mobile app for iPhone or iPad? What about Android?

We support mobile apps for several platforms. Go to Mobile Applications to see all of our available apps and more!