Developer Support

Let the experts help you manage your PostgreSQL database while you focus on application development

As a subscription-based service, Developer Support is designed specifically to help application developers with their PostgreSQL database. This service offers direct support from experts for questions related to installation, usage, configuration, and management of PostgreSQL for projects that are not in production. In addition, you will receive recommendations based on industry best practices, database optimization, and how to best avoid any pitfalls.

The developer support service is best for customers looking for short-term commitment with a flexible resource. It guarantees an initial response time of 2 business hours based on your timezone, unlimited queries for up to 6 technical contacts per account, helpful documents, PostgreSQL webinars, and additional resources in the 2ndQuadrant Knowledge Base.

6 Good Reasons to use our Developer Support Service

Access to PostgreSQL Expertise for Developers. Get recommendations and guidance based on industry best practices from support engineers. Our experts have more than 15 years experience providing high-quality, enterprise support for PostgreSQL databases.

Short-term commitment. Minimum 6-month contract with a flexible resource and no long-term commitment. Once your project is ready for production, you can change your support to a 24/7 Production Support plan or cancel your service.

Unlimited Support Tickets. No limitation on the number of inquiries you can make. Open unlimited support tickets in the 2ndQuadrant Support system via customer portal.

2-hour initial response time. Receive a response from a PostgreSQL expert within 2 hours of opening a support ticket.

Up to 6 technical contacts per account. Subscription includes up to 6 developers, so it’s easy for all your team members to seek advice and expertise.

Access to the Customer Portal. Browse through a comprehensive range of helpful knowledge base articles, webinars, and other resources.

Why 2ndQuadrant?

2ndQuadrant provides PostgreSQL solutions for the Enterprise. Our support engineers have over 100 years of combined code contributions to the PostgreSQL project, making us the only company to contribute enterprise features to all of the last 13 releases.

This is paired with 17+ years of hands-on experience through client engagements and allows us to integrate customized solutions with our customers – making 2ndQuadrant the Gold Standard for PostgreSQL products & services.