Support as Service

Businesses are facing augmented complexities due to varying needs and condensed budgets. Conventional approaches to these challenges divert key stakeholders from their core business strategies. IT remains a vital means to drive efficiency in an organization and it’s also an area which is scrutinized due to budgetary constraints. The current economic scenario demands organizations to focus on core competencies for success and survival.

Cyret provides scalable and reliable software solutions, allowing you to concentrate on your investment capital, resources and time on building your core business, while operating and maintaining your system at a predictable cost. Our Support as a Services Portfolio takes care of your current and future business needs. Our Support as a Service offering addresses these issues and covers areas of day-to-day administration of applications, bug fixing, application enhancements and release or patch management. Cyret’s expertise in these areas aids our clients deal with these in a flawless manner.

Cyret's Support as a Service

100+ support engagements with high customer satisfaction

Support covering all facets of IT business needs :

Technical

Functional

CNC

Infrastructure

Training

Desktop

Hardware

Support for all versions of JDE including World

Multi Country support experience

Proven Reusable Support Methodology

Reusable Templates for managing support

Why did we create support as service

Improved operations at lower predictable costs

Potential reductions in maintenance spend of 30% or more

Shared support model enabling businesses to avail support for what they want

Greater reliability and service availability backed by Service Level Agreements (SLAs) and standards-based governance