Work
with the consumers of the District with pride. Keeping our customer's best interest in mind by making sure we provide
safe potable water and services at the lowest possible cost. We are committed in providing our customers with responsive
service and are sensitive to their needs and are dedicated to their satisfaction.

Goals

The continuous improvement, up-grading, and maintenance of the distribution
system to ensure that adquate water supplies will be available to consumers, for today and for the future. To keep abreast
on newly promulgated drinking water regulations and technological developments that are associated with drinking water.

Values

We are entrusted to serve the public and are responsible for carrying out its mission for the beneft of the
communty we serve.

We are committed to providing excellent
service to all customers.

In that all individuals are
unique and important, they shall be treated with fairness, dignity, and respect.

We shall take pride in our work and will be accountable to carry out our responsibilities safely with
honesty and integrity.

We are committed to creating
an inclusive work environment which reflects and support the diversity of our community.

Commentary

We are entrusted by the customers of Pine Canyon to supply safe and
potable drinking water both in adequate water supply and water pressure at a reasonable cost, while conserving and protecting
our water supplies for the present and future generations. Our mission statement captures the essence of what we do
and why we do it, but perhaps the most important word is "entrusted" as we do indeed take it seriously. While
we are fortunate not to suffer from the effect of the drought as many other areas are experencing, we do share the same
concerns. The old era of seemingly unlimited fresh and safe water is ending, with a new era which today exposes a sobering
truth of critical shortage in water supplies. What we do toady as a community will determine the future of our
drinking. Little Bear's "Conservation Program" includes
water consumers as involved citizens, participating in a joint effort to be water-efficient, and not merely as water customers
receiving and paying for the deliver of water. That consevation is a two-way street, one that promotes reciprocal responsiveness
and responsiblity by all customers, who take pride in their commitment to the community. Water conservation is viewed
as an expression of the community desire to be good stewards of its water resources and keeping it in proper balance with
the environment. Only if consumrs are willing to embrace and practice good conservation ethic and adopt conservation
as a fundamental part of their lifestyle, can the district water conservation program be successful. Today more than
ever 'water conservation" is an "imperative" and not an "option."

Richard Hiwa, General Manager, Little Bear Water Company

HOURS
OF OPERATION

Nornal Hours: 7:00 am to 12:00 pm
1:00 pm to 4:00 pm

MAILING
ADDRESS

Little Bear Water Company

51201 Pine Canyon Road, # 124

King City, California 93930

OFFICE NUMBERS: Normal
Hours
Emergency Numbers

Office
Number (831) 385-3524
Primary Number (831) 320-9725

Fax
Number (831) 385-0105 Secondary
Number (831) 682-3584

If it is not an emergency, please
leave a message on the office answering maching after normal hours, weekends, and holidays and someone will contact you
on the next normal work day.

To contact the utility in event of an emergency, please call the emergency numbers provided
above.