Mark E.
le 9/13/2019

Carl R.
le 9/11/2019

Évaluation :

It would have been nice to have someone help with the initial hook up. But at least you had the trailer we needed, unlike the the first uhaul that we made reservations with, we even received a confirmation. Your master order number is: 27524139, not only did they not have the reservation, they didn't have the item. We needed to go to another uhaul.

Takesha C.
le 9/10/2019

Évaluation :

Le client n'a pas laissé de commentaire.

Brian J.
le 9/10/2019

Évaluation :

The car dolly ramp extensions are extremely noisy when not loaded. I suggest rubber bumpers to quiet them.

nancy w.
le 9/7/2019

Évaluation :

Great customer service from Mr Fare it

Teresa H.
le 9/7/2019

Évaluation :

Le client n'a pas laissé de commentaire.

Gustavo M.
le 9/7/2019

Évaluation :

Ruben, the manager was great. I had an issue with the size of the first trailer I rented, so I had to come back to store. He made the process so easy and seamless that his apologies weren’t necessary. Highly recommended store. Thanks Ruben for showing true care for your customers.

William B.
le 9/6/2019

Évaluation :

Have equipment there when you say you do!!!!
Not a good experience at all!!!!!!!!!

judi b.
le 9/5/2019

Évaluation :

Your customer service has been great. Everyone has been very helpful and I would recommend your company to anyone that needed moving services. Thanks for everything from California to South Carolina.

Phillip G.
le 9/4/2019

Évaluation :

Le client n'a pas laissé de commentaire.

LINDA M.
le 9/4/2019

Évaluation :

Le client n'a pas laissé de commentaire.

Lynda C.
le 9/4/2019

Évaluation :

No REFUND

James Z.
le 9/4/2019

Évaluation :

Le client n'a pas laissé de commentaire.

Sarah P.
le 9/3/2019

Évaluation :

Le client n'a pas laissé de commentaire.

June w.
le 9/3/2019

Évaluation :

Le client n'a pas laissé de commentaire.

Vanessa S.
le 9/3/2019

Évaluation :

Le client n'a pas laissé de commentaire.

Rene H.
le 9/2/2019

Évaluation :

Returned the truck between 4:30-5 and another customer outside at the drop off told me what to do he said they told him they were closing and told him what to do so we followed. Never saw an employee.

Stacey S.
le 9/1/2019

Évaluation :

Le client n'a pas laissé de commentaire.

Alicia Y.
le 9/1/2019

Évaluation :

This location was my ONLY positive experience with Uhaul during this move. I had an issue when booking the reservation, then had my reservation canceled after driving hours to my pick-up location. Uhaul's Customer Service Agents at the 1800 number (Specifically the Pick-up Location team) needs lots of work. The Spartanburg location was fantastic!

Sarah F.
le 9/1/2019

Évaluation :

Le client n'a pas laissé de commentaire.

bryan s.
le 9/1/2019

Évaluation :

The key accidentally got locked in the truck which was my fault (even though he told me to leave the key in the truck). When we realized the key was locked inside, he said he was done with me until I got the key out and as he walked off said "you better call pop a lock." After I called pop a lock, I waited inside the store when I heard this employee's co-worker ask why he didn't get their equipment to unlock doors. His response was "it's not my problem." Then he told her she shouldn't worry about it either.

Paul H.
le 8/31/2019

Évaluation :

I would only like to see more transparency concerning hidden fees and card holds before or at checkout for convenience as well as preparation but other than that my experience especially at this site was exceptional. Easy 5 stars.

teresa h.
le 8/29/2019

Évaluation :

Have change in the drawer so that the gentleman can give change back.

John B.
le 8/28/2019

Évaluation :

Had a Installation date for a hitch, drove 40 minutes 10 days later to have it installed, the man said parts were on order and that it was just a reservation and not a installation date, even though it said installation date in the paper I printed from haul and confirmed when I called uhaul to complain on the way home... they fucked me over last year the same way on another hitch install. The guy was rude and a fucking asshole too.... they didn’t even have the decency to call and say the hitch wasn’t in. I’ll never use uhaul or recommend them to anyone again

Paul M.
le 8/28/2019

Évaluation :

Be more clear with your prices, make sure it is what you say it's going to be over the phone before they Jack the price up before you get to the office.. and then they waited 5 days to take the money off my card that put me into overdraft.. horrible service, in every conceivable way

Jonathan R.
le 8/27/2019

Évaluation :

Le client n'a pas laissé de commentaire.

Angela R.
le 8/27/2019

Évaluation :

The lie about the flat rate additional charge was add to my card

Robert M.
le 8/26/2019

Évaluation :

Le client n'a pas laissé de commentaire.

kathy j.
le 5/31/2019

Évaluation :

The storage alarm units were going off the store employee was not concerned. I went back to retrieve items with people that could help me move items. And employee told me that I would have to come bac

Cheryl G.
le 5/17/2019

Évaluation :

Everyone was very friendly & helpful!!

Amy G.
le 3/28/2019

Évaluation :

The best team Ive ever dealt with, never <;

Stanley C.
le 3/24/2019

Évaluation :

I used U-Haul Storage for 30 days. From the 1st day to the last, I visited the storage facility 4 times and each visit was excellent with staff addressing any questions or problems that I had.

william s.
le 3/13/2019

Évaluation :

The uhaul storage facility is infested with roaches, and I feel I should be reimbursed for the bug removal products I'm definitely going to have to buy after using your facility.

Andrew T.
le 3/6/2019

Évaluation :

Jeffery assisted me in storing my items, answered any questions and was always there to help whenever I had to get something from my ubox. Every store needs a Jeffery.
Thank you,
-Andy
Cannizzaro Sa

Steven T.
le 2/18/2019

Évaluation :

Very helpful, friendly, staff. Have rented several pieces of equipment from this location and rented storage unit. WIll definitely use again when next need arises.

VEREMELLA C.
le 1/16/2019

Évaluation :

Truck broke down and they still have my property. want me to pay to get property back from their storage. when it wasn't suppose to be at their storage. it suppose to be at my storage building.

ANN M.
le 1/13/2019

Évaluation :

Great customer service.

Luis U.
le 11/20/2018

Évaluation :

Great team of employees , each month for 15 mos. I came to pay our unit fee in person . Each time was a pleasantly easy visit.. also told them many times that this was the best ran location for sure !

Cynthia B.
le 11/12/2018

Évaluation :

Very easy self check in

Dillon L.
le 10/31/2018

Évaluation :

Staff was nice and friendly. Knowledgable. And was able to help and answer any questions or concerns I had.

jamenia s.
le 10/17/2018

Évaluation :

Thank you for your kindness,consistent, friendly smiling face and made me feel like we had known each other for years. So for that I say thank you and if I need to move or storage space

LINDA L.
le 10/12/2018

Évaluation :

My husband loss his job and we got behind on our storage payments. They said they would auction our belongings and throw away pictures and other stuff. Rat poop and urine was on all our things.

thomas b.
le 9/24/2018

Évaluation :

That was canceled and resecheled to Lake Bowan storage. U-haul said the first would be free but lake bowan said no. So I can't rate your service till I move in. Thank You Thomas B

Laura E.
le 9/9/2018

Évaluation :

I would recommend all my family and friends to uhaul

Scott H.
le 9/8/2018

Évaluation :

Provided terrible customer service, and communication regarding my ubox. I will never use or recommend the uhaul ubox service to anyone.

Denisa Z.
le 9/4/2018

Évaluation :

EXTREMELY POOR. Staff was selling personal stuff to customers and getting paid through cash app and left the front desk in order to take care of that instead of the next customer in line for 15 min.

Latarsha W.
le 8/14/2018

Évaluation :

This facility and staff was good. They moved or changed some staff members on me, but nevertheless it was still okay.