Pep Southgate can not care 1 jan 2019 11:26
One of these sharp pegs poked my son in the eye when sitting and fitting a shoe,he turned to see for more variety and it went straight in his eye at PEP in Southgate. ....
There were no staff members on floor to report this and only got hold of the security that said he will tell them....
Asking for the manager, Mimi was busy on the computer and gave me the "what do you want" look, listened uninterested and then reply that they would remove...

Pep Southgate can not care 1 jan 2019 11:26
One of these sharp pegs poked my son in the eye when sitting and fitting a shoe,he turned to see for more variety and it went straight in his eye at PEP in Southgate. ....
There were no staff members on floor to report this and only got hold of the security that said he will tell them....
Asking for the manager, Mimi was busy on the computer and gave me the "what do you want" look, listened uninterested and then reply that they would remove...

GOOD DAY
I WILL LIKE TO LODGE A COMPLAINT REGARDING A BAD EXPERIENCE I HAD YESTERDAY AT LETSOHO CENTRE SPAR.I CAME WITH MY AUNT TO WITHDRAW MONEY,SHE WAITED LONG TO BE ASSISTED ON A VERY LONG QUEUE.WHEN SHE GETS TO THE FRONT,SHE NOTICES THAT SHE CANT FIND HER ID IN HER BAG,SO SHE INFORMED THE SECURITY LADY BY THE NAME (PHINDILE) THAT SHE CAN'T FIND HER ID AND TOLD HER SHES COMING BACK,BY THE TIME SHE REACHED THE DOOR SHE REALISED HER ID WAS INSIDE THE BAG,THEN SHE WENT BACK TO THE...

I booked accommodation online at Ananda Lodge Rustenburg on the 27th December 2018 for the 29th till 30th December and they did a pre-authorization on my credit card to reserve the funds which was going to be settled during check in/out. Unfortunately, due to unforeseen circumstances I had to cancel the booking and upon contacting the lodge I was informed that the cancellation is 100% meaning payment already went through and it is non-refundable. This is contradictory to the information on...

I placed an order with Debonairs Pizza via their application on 27 December 2018, just after 22.00pm. The application said they close at 23.00pm and because I live just down the road from this branch, I placed an order for delivery.
I then received a call from someone at Debonairs at 22.13pm, asking if I could collect it because they were about to close. I explained that I did not have a car, but that they could then rather refund me.
He then asked me to hold while he repeated what I...

it is almost the beginning of 2019 and we still have not heard from Rochester. My partner and I bought couches and a bed at Rochester at springs mall, we dealt with David their sales man. the goods were not delivered in time and when the couches were delivered, the bed was not delivered. prior to that we kept getting private calls from a lady who claimed to work for Rochester's warehouse, we confronted David who reassured us that were the bed was out of stock but will be delivered soon. we...

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TRUWORTHS LACK OF MANAGEMENT - CLIENT CUSTOMER SERVICE (OR LACK THEREOF).
I received a birthday gift (24 December 18) from a friend who purchased it at Truworths. Unfortunately the top is a bit small and I wanted to exchange it. I went to Truworths at Table Bay and explained this. The person 'managing' the shop, a young lady said she had to call her boss as she required a receipt. Again, I explained, it was a gift, the tag was still on the top, but seeing as it...

City to city bus is always late and they never bother to communicate with the customers. I mean how can you book a 7:30 bus but by 8:00 you are still standing in the coldness and no one is even bothering to tell you what is going on. Do they even that city to city is there because of customers.What happened to service delivery. Do they even know the reason why some one would book a certain time visiting that is suitable for them? Coz they have other things to do somewhere at a certain time....

On October i bougt a bed at Home choice, they told me that they dont do delivery at Khayelitsha and if they do i have to pay the amount around R500-R600 , i collect it myself, now when i call their customer service to assembly the bed they told me that i never pay for assembly fee and NO one from homechoice told me about the fee now they say i must do it my self also they say it i did something wrong they not going to take it back

Very rude salespersons at Teljoy !!They take your money then when you ask for repairs they give you excuse after excuse !!!Do not take this policy !!Poor customer service and untrained unprofessional staff that don't understand that the customer pays their salaries !!!Can't wait toncancel13

In October 2018 I took delivery of a lounge suite I purchased from Coricraft Clearwater branch.
Upon receiving the couches I noticed that the cushions were not properly filled and made a request to Coricraft to have them filled which was done in November/December 2018. The cushions were returned to me 2 weeks ago with stains of on 4 of the cushions.
I have contacted Coricraft a number of times to lodge a complaint and request that this be rectified.
I am yet to receive a reponse from...

In October 2018 I took delivery of a lounge suite I purchased from Coricraft Clearwater branch.
Upon receiving the couches I noticed that the cushions were not properly filled and made a request to Coricraft to have them filled which was done in November/December 2018. The cushions were returned to me 2 weeks ago with stains of on 4 of the cushions.
I have contacted Coricraft a number of times to lodge a complaint and request that this be rectified.
I am yet to receive a reponse from...

I purchased doors from Kingdom doors in Lenasia on the 01 December 2018 ,the value of the doors is R15650.00. I called on the 6th Dec 2018 to confirm that the doors should be delivered and installed on the 10th December 2018 they did not deliver ,I called again on the 13th Dec and I was promised that the doors will be delivered on the 18th Dec 2018 still they did not deliver. I called again on the 20th December the doors are still not delivered. Unfortunately they are closed for the festive...

I would seriously like to lay a complaint against Fishaways @ Gardens Centre Lorraine in PE. I am originally from Johannesburg and my wife and I are huge fans of Fishaways as we believe in your good association, good service and best meals in SA, but it was with sad disappointment yesterday when we decided to visit Fishaways at Gardens Centre as we are in vecation that we received the baddest service ever anyone can get anywhere. We walked into the store at around 19:05 but our order was only...

I am staying in the rural area of Kwa-Mhlanga in Mpumalanga province, I have been calling Vodacom to complain about the network issue that we experience every 3rd day, we buy promotional data and the voice that we forfeit because of the network issue, we don't get to be repaid our data or voice that we lost due to the company's fault in network, I spoke to the technician that told me to look for other service provider because their network is congested in the area and they will have to wait...

i tried to make payments previously on my cellphone banking app. the payment failed. i paid with my credit card. while on the phone Absa phoned me. i phoned back because no voice message was left. got the switchboard and no one to talk to.
that night the transfer suddenly went through leaving me to ask for a refund from the shop
today i wanted to pay my accounts with online banking on the computer and my account do not access to my account.
what is the story????????????????

I visited one of pep store ( khayelitsha site b at nonqubela link)to send a parcel. And the lady whose name is Nonkosi said she can't help me. I must first get the contact number of the store that I'm sending the parcel to. And now I'm wondering if since when do we need to provide contact numbers of the store and as for that matter I went to diffrent branch of which they didn't ask me for contact numbers of the store. So I felt like she was refusing to help me.

This is an excerpt from my 2 separate emails I sent to the Manager responsible at the dealership i'm experiencing problems at:
"Good evening George,
It is now a done deal that I, and those that are close to me, and by way of influence, are not going to purchase anything to do with the CJD brand. We’ll try the competition. My experience with you guys, in particular, is enough to make me content with such a decision. Just to jolt your memory, I eventually had to end u calling you when...

I am sick and tired of receiving promo deal one offers sent via sms three or four times a day, I reply by tying STOP and I get a sms back incorrect short code. You can’t get them on the phone to complaint the shops in Clearwater Mall are useless, I’m told to contact head office, “Hello the stupid Headoffice does not answer their phones” due to high call volume rations. What a useless orginisation, it’s a pity we are limited to choice because all three service providers in this...

i purchase some items on the 20th November and then i paid cash using my debit card,surprisingly my account was debited again on the 15th December without my knowledge i only saw it on my statement that i was debited twice,my question is how did they debit my accounts without myself purchase the items on the 15th,i spoke to one of the floor manager her name is Millicent in Rosebank on the 18th and she said she will call card division to investigate,i am still awaiting for the feedback until...

I have had a normal line installed beginning of this month Dec'18. A week later the line does not work I have called Telkom 6 times in the 8 working days where I had no feedback... Everyday a different story... and that they understand, the technician will call me, the technician will go to my house....I am really so sick of calling them and have the same story. For a line that we had for 1 week !!!
my reference @ Telkom: 26073522

NO ONE SEEMS TO WANT TO ANSWER THE CALL CENTRE. I HAVE BEEN WAITING FOREVER AND WILL WAIT FOREVER MORE FOR MY ORDER. WAT GOOD IS IT TO STATE PLEASE CONTACT CALL CENTRE IF THE CONSULTANTS DO NOT ANSWER!

I HAVE BEEN WAITING FOR MY DELIVERY FROM NOVEMBER. I HAVE NOT HAD ANY CALLS TO SAY WHEN OR IF THEY WILL EVER COME WITH MY ORDER. WHEN I TRY TO CALL THE CALL CENTRE NOBODY ANSWERS. WHEN I GO ONLINE AND CHECK MY ORDER DETAILS IT SAYS CONTACT YOUR SERVICE PROVIDER. BUT WHAT GOOD IS IT IF YOU DO NOT ANSWER!!!

Good day I work at game Vereeniging.
am writing this because I do not know who else to go to.
Since our store sec has gone to maternity leave they appointed a lady to take over her place and she has been cheating the system and adjusting the clock-inns.
I think our store manager is aware as he changed her and she moved back to the floor, but she sill had access to the system because the last time she did that fraud was the weekend of the 16th of November 2018 and till know no discipline...

Hi there,
I contact LELE Language Training Centre early November to ask for a quote for their part-time English morning classes + accomodation for a group of 31 students . I was sent a quote and then gradually, the vice principal kept insisting on trying to sell us transport and activities according to the itinerary I had planned for our students. Now, everytime I try to phone the school he is never available and nor is the pricincipal, leaving me high and dry with a budget that has been...

I have been trying to get in touch with NDS Credit. Cell C has handed over my account to them. I have been for the past 3 weeks trying to contact NDS on 011521700 it just says mailbox is full no matter what time of the day you call and I tried getting another number for them from Cell C legal but they never answer being trying for days now.
I need to settle my account and this is now dragging on. Cell C cant be bothered about how they treat they customers irrespective of us having our...

I took my phone in to the Truworths in Eastgate Mall, on the 2nd December. When I called the MTN follow up centre on 0839000564 was took that the phone was only taken to the centre on the 7th meaning that the process was now delayed. I was promised weekly updates but none where provided. Everything I called the store I was told that the Cellphone lady is on lunch and I will be called back but now call back was provided. I am highly disappointed with the service that I have received. This is...

My daughter phoned Aramex offices very early this morning and arranged to pick-up her parcel from Sandton offices. When she got to the office she was told that the parcel has been dispatched and whoever was assisting her said he/she could not get hold of the courier driver as the driver's mobile phone was off. Wondering if this was true!!
My then cancelled an important meeting and had to rush home (Fourways) to be able to receive the parcel as there is no one at home during the day. As she...

I have been issued a Cover by Wesbank that i have been paying for should my car be a right off or stole , this will be covered. As of recent i was involved in a major collision and my car is a wright off. I have tried to contact Wesbank legal department due to a recent accident dated 13 December 2018 all i need is the details and assistance for insurance to cover bank as my car is a wright off. On this date i spoke to Ziyaard who said that he will email and cc Peter Bester who i have not...

This is just a note that if this company and his crew arrive in your neighborhood beware he spends his time looking into other homes and takes notes
You will then find that crime goes up once he has been in your neighborhood he has also been know to whistle at school girls going past when he is not taking notes

My cell phone has been collected by your courier service company for repairs on the 6th November 2018, so many calls to call your I smart call center.
It's has beenot with them up tokay, no one,cares to notify me what's happening with my cell phone,ihave made telephone communication with them and even ask if they, could email me the feedback, they're not able to do that.
I sent an email to your customer service and she replied me.I, must wait for 21 days to 31 days which I, have done,
I...

Hi
My Partner had a contract with Vodacom and this Month was the last Month for her contract. she visited one of the Vodacom store to make the payment and bring her account up to date and it was Done .This Month she wanted to pay off cancell the contract,surprisingly her contract was extended until Feb 2019 and the Amount was increased with an extra R200
she was Paying R299 and it went up to R499.No one and i mean no one called to discuss the terms or to find out if she wanted to...

GOOD DAY
MY NAME IS ANONYMOUS,I WENT TO ON THE 15/12/201/ 15:54:57 ACKERMANS STORE AT 1386 IVORY PARK SHOP 7 KOPANONG SHOPPING CENTER REVERSIDE STREET TEMBISA ONLY TO BE ROBBED MY PHONE AT THE TILLS.I PUT MY CELLPHONE ON TOP OF THE COUNTER WHEN I WAS PAYING I FORGOT IT WHEN I LEFT BUT TO MY SURPRISE WHEN I WENT BACK TO THE STORE THE LADY WHOM HELPED ME HER NAME ON THE SLIP SAYS(GLANTINA)WAS SCARED AND LOOKED SO HORRIFIED WHEN SHE SAW ME.I WENT TO HER TILL AND TOLD HER I LEFT MY PHONE ON...

I wish to stay anonymous . I do though work for planet fitness and i work hard and i am loyal . The clients are happy with me. I. Get paid every 16th of the month and this is the 2 nd time this year . Xmas is around the corner debit orders go of on the 16th . I have not received my salary yet . I am aware of the holidays . But today is a normal working day . Still nothing . Admin has confirmed and is doing something about it . They said they did do the transfers on Friday . I bank the same...

Markro Online Service is the worst service I have ever experienced. I placed online order for my Christmas presents on the 1 /12/18 to be told that I should have my order in maxium 10 days. It is now the 18th December and the order is till pending. I spoke to call centre manager Anthony Vermeulin and sent an email. Promised to get back to me 16th December and would either refund me immdeiately or the parcel will be delivered on Tuesday. No email response no phone call. I call the...

I've just got a very bad service from Pep Kroonstad from Aubrey, who claims to be a Manager yet doesn't act like 1 as he refused to give me his full details. Got to the cashier and explained I need Pepsi,.had to wait for more than 30 minutes, only after to be attended by someone who doesn't know my story. After almost an hour of waiting, I get told that there are no resources for my kind of parcel. Walked out of the store while Aubrey was busy telling that I don't want to be helped and all...

on the 03 December DSTV suspended my account due to them giving me the wrong amount that I was supposed to pay. same day I paid R235 the original amount that I was supposed to pay was R285 including reconnection fee but they changed and said I must pay R235 because it was their fault and they didn't communicate with me they just suspended. now today they did the same thing and they say I must pay R285 because my payment is not reflecting even after I sent them proof please assist

I am yet another victim. Paid this lady sharon Other known as Monica R1000 to reupholster my couch. She took my 5 outside chairs same time and said I can pay a deposit for those when I'm ready she charges 980 for the couch which I paid. She lied and lied every day every week different story her mom is sick her husband died she even made me cry when she lied. She is a con and if you log into hello peter you will see how many people she us stolen from. We need to unite to get justice served on...

On 6 Nov 2018 my wife needed a urgent stomach operation at Unitas. We waited 3 months for approval with Bestmed. Then we were approved and the medical aid card said no waiting period. What we did not know is that my wife had to wait a 12 month period before she could have any stomach operation. Now how do you plan for this to happen?? Well Bestmed did not want to approve any hospital authorisations or scan or for that matter anything. IS THAT THE WAY YOU WANT TO TREAT YOUR CLIENTS? My wife...

Take note that Fresh Start Law Centre is an on-line fraud and scammers who claim to provide on-line legal services such as police clearance etc but over a year later they have delivered nothing. Many people have been scammed even the police are aware of them due to the amount of complaints and fraud cases opened against them.
The SA Law Society has confirmed that they are operating illegally and advise to report them to the SAPS commercial crime unit.

Stay away from King Price Insurance.
Their premiums are higher than most with a gimmick promise that it won't increase, but they find all sorts of excuses to rejects claims. Many people have complained about them and have since reported them to the Insurance Ombudsman.

I ordered a deep freeze and a coffee machine online from Makro on the 22.12.2018. Today is the 13.12 and still no delivery. Their delivery policy states 7 to 10 working days. I have phoned the call centre everyday to try and find out what the delay is. Amongst the many excuses I was given, I was told that I would "eventually" get my order. Today is working day 15 and still nothing. Very disappointed, will never shop at Makro again.

I dropped a car on 12 December 2018 at Bryanston around 7h10, their driver dropped me back to work as arranged and agreed. Whilst at work i received a call from Subaru telling me that my service plan has expired in December 2017. I disputed that but unfortunately Billy who assisted me told me that there is nothing they can do. I then told them that they must go ahead and service the car I will pay and follow up with the Car Dealer and Service plan (Traffic) whom the dealer bought the...

Iam very dissapointed with pep, today i went to deposit money to my helper, when it was time for her to recieve the money she was told that it had already been taken out, im not sure why they are still using the service of deposting money while they know that their system has been hacked or it could be an inside job, i tried to call their customer care number but i coudlnt get any help, the lady kept on saying thank you bye, she was so keen on putting down the phone and not even helping as to...