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probably need new one But try this go to control panel then device manager then in the D's is your dvd there or is there a mark by it this may mean the driver maybe missing right click on the DVD then click on update driver, search automatically & hopefully it is found

you might try taking a q tip and some alcohol and clean the eye ( a little glass looking circle ) that reads the disk. Do not touch it with your fingers. Sometimes dust or dirt can get on it and it will not read the disk. This also works on cd players as well as dvd players.

Your computer tries to read from several devices, to try to load a copy of Windows:
* CD/DVD drive
* your disk-drive
* via your network-adapter, to communicate with a "boot-server" on the network
* 3.5-inch diskette

Your computer has tried each of the above devices, and found that NONE of them, including your disk-drive, contain an Operating System.

Either:
* your disk-drive is getting no power from your computer
* the "data" cable for the disk-drive is not connected to both the disk-drive and the motherboard
* the disk-drive is not spinning (dead motor)
* the electronics on the circuit-board under the "spinning" part of the disk-drive have failed.

Check the power/data cables. You may need to replace the disk-drive, and reinstall Windows.

You may need to contact your manufacturer to buy a new CD drive. Or look on ebay. There isn't much chance of fixing your drive because it is degenerating(happened to an old toshiba once). There are lots spares on ebay. Hope this helped . Please rate me if it did.

Let me explain some things for you to understand what happened with the dvd drive.

A laptop (or desktop) dvd writter drive is actually build around 2 separate optical systems each specialised to deal with either a cd or a dvd type of disk.
A cd has normally around 650mb - 700mb.
A dvd has normally around 4,3gb - 4,7 gb.

But both disks have the sime size. So the larger capacity disk, the dvd has higher data density as related to the disk surface. Therefore because these disks are being read using laser diodes, each diode must be tuned to a specific frequency for each type of disk. A cd is read/written by a 860 nm diode (infrared) and a dvd is read written by a 630 nm diode (red). These are separate optic subcomponents (by the way, a blue ray disk and reader is called blue ray because of the diode that is used to read them, it's on 437nm and it's emitting blue light).
If your drive will read only cd's and fail to read a dvd then it means that the coresponding optic block for dvd reading has failed. The cd optic system will continue to function as it's not linked to the dvd part.
In this situations there is little to do to save your drive so you should consider the replacement or assistance in a service center for your problem. I'm sorry as we aren't able to fix this without having to dissasemble things and use some service equipment.

Does the drive show any activity after a disk is inserted and does the LED light illuminate?
If the drive won't read the contents of any CD or DVD disk, then remove the drive an insert it again.
Insert a disk and see if the is activity, if there is nothing then most likely the drive is dead and you need a replacement.
Try and borrow a drive and test it in your laptop.

The virus and the Disck drive problem are not related.
The disk drive has two lasers- one for CD one for
DVD- one of the appears to have failed.
Get hold of a CD drive cleaner. - this is a disk with a little brush on the underside and a bottle of fluid.
try thats first.
If that does not work then it is a new drive- unless you are happy to read only DVD's