Business Systems Analyst

Mississauga, ON

The Business Systems Analyst reports to the Business Relationship Manager to perform a comprehensive range of activities related to the configuration, implementation and on-going support of business information systems with a focus on the operational lines of the business and their corresponding operational reports.

The successful candidate, using their strong technical expertise, must apply proven communication skills, problem-solving skills, and knowledge of best practices to resolve issues related to the configuration, integration, deployment and operation of mission-critical line-of-business operational information systems.

DUTIES AND RESPONSIBILITIES

Business Process ImprovementParticipates and facilitates IT communication within the Operation groups and, where appropriate, leads the analysis, design and implementation of process and reporting improvements and potential solutions across the various stakeholders. Performs gap analyses, defines requirements, and recommends changes that address current and future needs.

User and Business Needs AnalysisLeverages a strong technical background to collaborate with stakeholders from the various operational lines of business and contribute to the opportunity assessment, project proposal and business case development process by analyzing end-user needs a documenting those needs to support decision-making and process re-engineering activities.

Compilation of User RequirementsApplies business and technical acumen to analyze and document user requirements for operational core business platforms and applications, supporting various business process and ensuring both their efficiency and consistency across the organization.

User SupportProvides end-user support to internal (employee) and external (client) groups as well as recommendations on metrics and processes that assist in on-going measurement of operational efficiency and the resolution of performance or functionality issues. Plans and implements effective testing processes to ensure that deliverables adhere to standards.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

AGENCY NOTICE: Please note that Morguard does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, Morguard will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and advanced solicited services from a Morguard employee, Morguard explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify Human Resources at careers@morguard.com or (905) 281-3800.

Morguard

At Morguard, our employees are the company’s greatest investment. We make people our priority and strive to create a culture of respect, inclusion, health and safety, and equal opportunity to support employees to meet their goals. Our team is made up of reâ€‹al estate and investment professionals with deep knowledge of the industry, who are passionate about what they do and who want to be the best in the business. Morguard and its employees take great pride in being recognized for three consecutive years as one of Canada’s Safest Employers in the Retail and Services Category. When you join Morguard, you join a strong and committed team. To become a valued employee at Morguard, please review our Current Opportunities.