Discreet delivery to your Door

Vape Monster City respects your privacy which is why all orders are automatically covered by our Vape Monster City Discrete Billing and Shipping Policy. Your order will be shipped in a plain box and the 'ship from' address labeled Monster City. The name on your billing statement will also be Monster City and have no reference to any particular product or brand.

If you have any questions about delivery, discrete billing & shipping, or the status of your order, please contact us by phone or e-mail. We are always happy to help.

Order ChangesPlease note that if an incorrect address is entered on your order and as a result our courier is unable to deliver the item the product may be returned to sender. If an order is returned to sender and you would like it to be re-shipped, there will be a £19.95 surcharge for re-delivery which is imposed by DPD. If you notice you have entered the wrong address immediately after placing your order - please e-mail us. If it is within 2 hours of placing your order we may be able to change the address to the correct one. If you require a change of address after your order has been shipped there will be a £9.95 charge applied which is imposed by DPD..