Analyze sales figures and forecast future sales according to quantities in order to maximize profits; Maintain a high level of customer service and track customers’ comments; Conduct daily “walk through” activity to ensure all policies and procedures are being implemented regarding the service, presentation and store environment; Support strong employee performance by setting clear expectations, providing performance feedback and developing employee capability; Manage the clients’ first and last impression by ensuring that they are happy and by engaging the employees in their duties; Resolve customer service issues to retain the clients; Assist in the training of the staff; Monitor the inventory process and maintain a daily control of the retail stock based on the Inventory Management System; Oversee and follow-up on the Visual Merchandisers work and make sure that the company’s guidelines are being properly applied; Perform other job related duties as assigned.