At VW of South Charlotte we offer Market Based Pricing so please call to check on the availability of this vehicle. We are committed to getting you financed and have extremely low interest rates from over 25 different banks. Every vehicle goes through a thorough 112 point inspection to bring the best product to our customers. Here at VW of South Charlotte we strive to put customers first and give them the best product available! Thank you for your business.

Amber Dowell

Brandon Douglas

Internet Sales Associate

Born in Bitburg, Germany and grew up in Florida. I've been with Volkswagen since February 2018 and couldn't be happier. Outside of work I enjoy mountain biking and paintball.

Recent Reviews

May 20, 2019

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Great experience

We had to buy a used car and the process was incredibly easy. We took care of everything through the internet sales team and were in and out of the dealership in well under an hour. Made the process of buying a car easy!!!

May 20, 2019

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Great experience

Did most of the process online, so including the test drive I was only in the dealership for a couple hours, which was completely reasonable for buying a car. Brandon made sure I was taken care of and set up with everything I needed. Chris wasn't pushy and went over everything I needed to know and showed me products he honestly thought would benefit me.

May 20, 2019

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Great Customer Service

Worked with Brandon on buying my 2011 Jetta. He was easy to work with and helped me with all questions from the time I walked in until after the sale. Appreciate the great service.

May 01, 2019

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Best Volkswagen in Charlotte

Awesome customer service! Brandon was helpful with everything. Also very knowledgeable, he answered every question I had for him. Definitely will recommend him when buying a vehicle!

Apr 30, 2019

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Car buying made easy!

Had a really good experience from start to finish with Brandon.
Initially saw the car online and spoke with Brandon to view the car-made an appointment and saw it later that day.
Really happy with the overall service and how smoothly it has all gone.
Thank you-hopefully our daughter will like her new 'surprise' car.

Apr 30, 2019

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Excellent service from start to finish!

I am relocating from Jersey City to Charlotte. Brandon meet all my needs and exceeded expectations. I flew in and signed all the paperwork and drove away in my brand new 2019 Jetta.
This dealership is your only choice for a five star experience.
Thank you, Brandon.

Apr 30, 2019

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Excellent Customer Service

I came in a few Saturdays ago to trade in my 2009 Kia Spectra and purchase a used 2017 VW Jetta. I communicated with Brandon Douglas and Matt Hettel before I came in to the store via text message. They were very responsive to my messages, always answered quickly and made sure to address all the questions I had about the vehicle and the process. When I came in to purchase, everything was so smooth and easy!! I would highly recommend this dealership, they went above and beyond to make sure I was happy with my new car!

Apr 30, 2019

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Great Experience

It was a great experience Brandon did a great job of working with us to get us what our family needed. He was patient with us as we worked through some issues that came up unexpectedly.

Apr 29, 2019

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No pressure, everyone was wonderful

This dealership was wonderful to work with. I usually dislike car shopping but they made it a pleasurable experience. Would not hesitate going back for future purchases

Apr 01, 2019

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Not a mistake

Coming to volkswagon of south charlotte was not a mistake. We spoke with Brandon Douglas and felt comfortable with our car buying decision. Will recommend.

Apr 01, 2019

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No pressure to buy at any given moment

I ended up coming to Volkswagon of South Charlotte, and spoke to Brandon Douglas, simply due to him being highly recommended by one of my friends who said he had a great experience. I at no time felt any pressure to buy a vehicle. He was very knowledgeable on the vehicles that were on the lot and also answered all of my questions that I had. If and when I need another vehicle I will be back.

Apr 01, 2019

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Relaxed no pressure

I was in the market for reasonable priced used vehicle. I had been to several dealerships already and this was my last stop. When I walked in, I was greeted by knowledgeable and professional Jendy. I was pleasantly surprised. I told him my budget and was not pressured to go over it in any way. I didn't test drive that day but came back the next day. Jendy was not there, but Brandon stepped in and equaled the service and knowledge from my initial experience. Purchasing a used care, I am happy that the car is certified and has an extended warranty. I highly recommend this dealership for any vehicle purchase.

Mar 31, 2019

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Very positive experience from start to finish.

Called about a used car based on looking at online inventory. Brandon got right back to me away. Came in and looked at cars and found expertise to be positive. Bought a car the following day and a reasonable price.

Mar 31, 2019

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Amazing

Awesome buying experience. Brandon Douglas made the buying process easy. He really listens to his customers needs and delivers the ultimate buying experience. I recommend him 100%.

Mar 27, 2019

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Buying my first car

It was very easy and painless. With numerous questions answered in a professional and friendly way with the opportunity to come back with open arms.

Mar 25, 2019

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Not stressful

Brandon did not harass me like other car dealers and was respectful of my time and giving me the time I needed to make a decision

Mar 25, 2019

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I had an amazing experience.

I went in to just look at a Tiguan. I did not plan on buying, however everyone was so amazing I decided to buy the car. I was torn between Nissan and Volkswagen and the customer service I received at Volkswagen sealed the deal for me.

Mar 22, 2019

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Tiguan

Had an overall great experience with Bill, Brandon and Chris. Love my new Tiguan! I would gladly recommend them to anyone in the Charlotte area.

Mar 21, 2019

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Awesome!

VW of S Charlotte was awesome! They went above and beyond to get me in the car i wanted. Will def be a repeat customer!

Mar 17, 2019

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Super Helpful

Brandon was super helpful & very informative. He was also well educated about the vehicle features, interior and exterior. He was not pushy but was super confident in the cars he sold.

Mar 17, 2019

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The best!

Brandon made our car buying experience incredibly easy and enjoyable. My husband and I were looking for a specific car within a specific budget and Brandon was able to find us several options. Even after we purchased, Brandon went above and beyond to help us with a few things we needed. He's super nice and helpful and we'll definitely be going back when we need to buy again!

Mar 08, 2019

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Easy Choice

It was a no brainer to bring my business back to VW of South Charlotte. The sales staff was more than willing to answer any questions and concerns I had, while walking me step by step through the process. All in all, I think I made the right choice again

Mar 05, 2019

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CPO Vehicle Puchase

I reached out to the dealership because of a vehicle I found online. Brandon responded and was fantastic! He followed through on everything he said he would do. From calling when he said he would, getting information as he promised, and communicating thoroughly, Brandon is the reason I made the hour drive to the dealership!

Mar 04, 2019

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Great Buying Experience

The sales agent truly listened to what I was looking for, as well as my budget. He found the perfect car that fit everything I was looking for! The buying process was super smooth- the finance personnel had the paperwork ready for us, was easy to talk to, and made everything easy. From test drive to signing was super quick. We were in and out in just a couple of hours. Last time we purchased a vehicle from another dealer, it was an all day ordeal. Very happy with our experience.

Feb 19, 2019

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Best experience getting a car

Brandon was fair, pragmatic, and very knowledgeable about the car. He made my experience quick, efficient, and found the deal that I was looking for. He also has made himself very available - for an end-to-end, seamless car-buying process. I appreciate Brandon and would recommend him to my friends. Thanks Brandon!

Feb 09, 2019

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Great experience

Brandon was my first point of contact with the dealership many months ago and he was there until the end. Very honest , responsive and a pleasure to deal with.

Feb 08, 2019

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Great car great deal

Bill helped me get a car for a good price and even though my situation was difficult we were able to get everything done in a timely manner and had no issues.

Jul 03, 2018

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I’m happy

Brandon Douglas at VW South made my Passat purchase as easy and friendly as one could hope for. His attention to detail and obvious concern for the whole experience is beyond any car buying experience I’ve had... ever. Tell him I sent you.

May 16, 2018

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Brandon D is Your Guy!!!

I have been looking for a vehicle for about 5 months to lease for the first time on my own. As a young girl, the car buying/leasing process is intimidating. Well, that is if you go anywhere else. After looking at other dealerships, I am so glad I ended up at VW South Charlotte. I had the pleasure of working with Brandon D. who was extremely professional, but in a manner that made you feel at ease about such a big purchase. He never pressured me, and always made me feel I could speak my mind and ask questions. He helped me get one heck of a deal, and I HIGHLY recommend him to anyone in search of a vehicle.

Apr 30, 2018

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Great dealership! They'll treat you right.

We just got our second car from VW South Charlotte. Everyone one there is awesome from sales to finance to the service dept. We've always been treated very well! If you're looking for a new car, go see Spiro or Brandon.

Apr 10, 2018

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New car

My husband and I had the best experience at VW of South Charlotte. Our salesman, Brandon was excellent- knowledgeable, friendly, low-pressure- everything we could have hoped for. The team worked with us to finance where we were comfortable and we couldn’t be more pleased with our purchase!

Mar 30, 2018

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The best car buying experience ever!!

The car buying process can be frustrating. I have spent hours in a dealership doing paperwork and being hassled about additional warranties and options. But, Brandon Douglas and Matt Hettel made it an absolute breeze. I contacted them because I knew what I wanted, they found it, gave me a great deal (based on other offers I had already received) and even offered to deliver the vehicle as a courtesy to me since I didn't leave in the area. They were super responsive to all of my questions, answered my calls/texts/e-mails and really went above and beyond to make the process as streamlined and easy as possible. I was extremely impressed. If you are thinking about buying a new/used car, I would definitely go see Brandon and Matt at Volkswagen of South Charlotte.

Saaid Olmedo

Sales & Leasing Representative

#THEMANWITHTHEVWTATTOO
Hello, my name is Saaid. I work for VW of South Charlotte in Charlotte NC. I am from Acapulco MX, I miss the beach life, haha, but I love what I do. I am friendly and outgoing. I love my line of work because I like meeting new people every day. I've loved cars before I could even talk, so I am definitely what you call a "Car Guy". My passion for the VW brand started the very 1st car I owned, which was a 1995 VW Golf 5spd manual(MK3). It was the base model with roll-up windows and even a Cassette player lol, but I loved it. It had 215 thousand miles when I bought it, was daily driven for 10 years and had around 330 thousand miles when I finally sold it. The engine was never rebuilt, nor did the car have any other major problems. in my own opinion and experience, it's all about the service and maintenance. Hope to meet you soon!.

Recent Reviews

May 09, 2019

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Strong Hug for Saaid Olmedo.

In the company of my family I went to VW of South Charlotte to see the used cars. We were taken care of by Saaid. Thanks to him we were able to realize our purchase without any problem.
During our visit Saaid demonstrated high professionalism,excellent education, great knowledge of his work and positive attitude. All this positively influenced us to make our decision.
Thanks for been so kind.

May 01, 2019

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Great customer service!

Saaid Olmedo, is a VW, enthusiast who knows the business of selling automobiles. He is an asset to your organization. Please give him a promotion, which is deserving.

Apr 28, 2019

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Excellent from Start to Finish

This was one of the best dealership experiences I have ever had. The customer service was excellent, and Bill had the cars I was looking to test drive waiting for me up front when I arrived. All of the members of Volkswagen of South Charlotte I dealt with were professional, courteous, and dedicated to ensuring I had a great car buying experience. This is undoubtedly the best VW dealer in the state. Do not hesitate to give these guys a call.

Apr 06, 2019

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Amazing

I had great people to work with. I had a very difficult situation to deal with, and they all certainly worked their magic helping me! Saaid and Jendy were awesome.

Apr 01, 2019

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Great customer service

Best VW dealership everyone is great and very helpful in every way. They answer all your questions related to cars and finance. 10 stars all the way.

Mar 08, 2019

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Easy Choice

It was a no brainer to bring my business back to VW of South Charlotte. The sales staff was more than willing to answer any questions and concerns I had, while walking me step by step through the process. All in all, I think I made the right choice again

Mar 06, 2019

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Best car buying experience ever!

I had the pleasure of working with the best car dealership i have ever been to. Saaid my salesman wasn't pressuring. He took the time to explain everything i wanted to know about the vw i was buying. Matt another salesman rode with me on the test drive and just in case i wasn't sure about the one i was test driving he was still looking for other jettas i might want to look at. The last person i met was Christopher Woodard the finance manager, he made the effort of going over everything in detail without taking up alot of time because i was driving back to Georgia that day which is a 4 and a half hour drive and i was almost 6 in the evening. I must say if i had to do it all over again i wouldn't change a THING! Would recommend this dealership to everyone i know!!

Mar 05, 2019

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Survey

Everyone was very nice and helpful and took the time to go over things. Very good at follow up. The had a lot of great cars in stock.

Feb 27, 2019

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No hassle and no pressure

Best car buying experience in 20 years.
Salesman very knowlegable and friendly.
Great team.
Low pressure sales and very respectful.
Very thorough with the entire sales process and spending time educating me about the new car.

Feb 22, 2019

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BEST SERVICE EVER!!!

Very knowledgeable about the product which I loved. He found out what my needs and wants were and landed me on the perfect vehicle that met all of them! The most smoothest experience ever buying a car! I recommend this dealership to everyone. There is no reason that this is the #1 VW dealership in the Carolinas. But please make sure you ask for the guy with the VW tattoo!!
#themanwithvwtattoo

Feb 21, 2019

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Great customer service and knowledge!!!

Saaid gave us great service looking for a new VW. His knowledge was awesome!!! His personality made the experience a great one and we will be back.

Feb 20, 2019

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Best over the phone customer service

Saaid answered all my questions thoroughly and without hesitation. Saaid is very knowledgeable and I can tell he loves his job. I wish there were other salesmen like him. Where at other dealerships, salesmen are just trying to sell you something without caring about the customers requests. Saaid really listened to all my questions and really made me feel catered to and made me wish I could buy a car right this second. He was very up front and honest with me. He went out of his way to get me all the information I requested. Thank you Saaid! Keep up the awesome work!

Feb 20, 2019

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Most knowledgeable VW salesman in Charlotte

Saaid is the best salesman you could ever hope to get when buying a VW! Extremely knowledgeable and friendly. Don’t waste your time elsewhere. Saaid at VW Of South Charlotte is all you need to know.

Feb 20, 2019

Very profesional

Very profesional. A great guy to talk too. He explained to me everything that I needed to know and answered all my questions.!!! Great person.

Feb 19, 2019

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Excellent

I recently went to VW of South CLT to see what my options were, Saaid was very helpful, had so much knowledge about VW. All my concerns and doubts were answered. The man has a gift. Planning a second visit to go see Saaid, only this time to walk out with a brand new car!!!

Feb 19, 2019

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Amazing friendly service

My experience was great and also my sales person Saadi Olmedo was Friendly and well knowledgeable. He Helped me understand and listen to my needs .

Feb 15, 2019

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Excellent experience

Thank you Saaid and Christopher for making the purchase of Kelsey’s Jetta a pleasant experience! We will definitely be recommending Volkswagen of South Charlotte.

Feb 15, 2019

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Mr. Saaid Olmedo

Single-handedly THE BEST automotive sales experiences that I have EVER had. Mr. Olmedo was TREMENDOUSLY helpful, knowledgeable and friendly. He made the entire process easy and comfortable. Every other vehicle I purchased was a long drawn out ordeal that stressed me out. Saaid created a very relaxed but still exciting atmosphere. I HIGHLY recommend this dealership and more importantly, Mr. Olmedo for anyone looking to purchase their next vehicle.
THANK YOU VW OF SOUTH CHARLOTTE AND MR. SAAID OLMEDO!!!!!

Feb 14, 2019

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Saaid Olmedo did an awesome job!

I definitely recommend this dealership. It's very clean, everyone is nice and personable and they got me out of there quickly. My sales guy Saaid was super helpful and laid back. Good job guys!

Feb 06, 2019

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All the tingles!! Best experience ever!!

Saaaaaiiiiid!!! Dude! This man was awesome!! I have discovered a brother from another mother. His attention to detail runs parallel to VW's and it just radiates!! Needless to say, I finally have the car of my dreams!!! My 2019 GTI SE gives all the tingles and then some and the buying experience was the icing and cherry on top. Andrew was also fantastic in making sure that everything was discussed and understood and they were both just so down to earth and so humbly passionate in what they do. The best a buyer could ask for! Thank you Saaid and Andrew. And thank you Kwasi for the great chat. It was so great to meet you. You guys have a returning VW family member here for life!!
Many, many thanks!!!
Marjorie
#THEMANWITHTHEVWTATTOO

Feb 04, 2019

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Customer Service at it’s best!

I want to say Thank you to Saaid as he made my experience so simple! He was professional, yet down to Earth, honest and all around great guy! He drove my new Jetta all the way to Cary from South Charlotte dealership and for that I am so very grateful because he didn’t have to do that but he did. I would also like to say thank you Alden who worked with us to set all of this up. You are amazing! Thank you both!
Keisha

Nov 13, 2018

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Traded in Honda Van for 2016 Tiguan

Wonderful experience at this dealership when we traded our older Honda van for a 2016 Volkswagen SUV. The Sales Consultants who helped us were very friendly. We picked a very rainy day to make our trade-in, and despite the lousy and chilly weather we received a warm welcome and excellent help with our purchase. We will be back when my husband is ready to purchase his next vehicle!

Aug 31, 2018

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Great Dealership

Our experience with sales consultant, Amber Dowell was very rewarding; she was knowledgeable of and attentive to our needs.
Overall, Volkswagen Of South Charlotte is a great dealership.

Aug 02, 2018

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Saaid Olmedo

How many times have you been to a dealership and felt that you know more about the cars than their own sales people !? I know it happened to me pretty frequently.
However, not when you see Saaid Olmedo (Sales Consultant) at VW of South Charlotte.
I am driving a VW Golf GTI Autobahn with all packages you can buy.
After my Android S8 got an update over night, my Golf connected me constantly to MirrorLink instead of Android Auto.
I went to VW South Charlotte the same day and three people (sales + service) could not figure out how to solve the problem. Since I had another appointment I left and spent two hours to google the problem for a solution (btw, this is a very common problem and google could not help me either). I returned two days later VW of South Charlotte with more time, hoping that someone would be able to help. Well, the front desk connected me with Saaid Olmedo.
Saaid walked with me to my car, knowing that I will not buy a new car from him. Still, he sat down, fixed the problem in less than a minute and showed me many other amazing features I did not even know I have. Saaid new everything about my car and took the time to explain all these features.
But the best - listen to this - he hitched up his shirt sleeves and showed me a tattoo ... a big blue VW-logo. He is a VW enthusiast since decades and just loves VW.
This passion for the brand and his friendly & kind personality will definitely get me back to him next time I am buying a VW !!

Jun 29, 2018

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Leasing a Tiguan S

My wife and I met with Amber Dowell to lease a Tiguan S. We had many questions as we never leased a vehicle before. Amber took her time to explain the leasing process to us. She also showed us the the Tiguan S and took us for a test ride. She answered all of our questions on the SUV. When we returned to the showroom we asked about the SE model. she showed us one and explained the differences. We asked for pricing on both which she was happy to get for us. In the end we leased the S.
Amber was exceptional to work with we spent over 2 hours with her on the leasing of the SUV. she was happy to work with us. As we left the showroom with our SUV she told us any questions to give her a call.
Amber followed up the next day to see if everything was okay. We said we had a few questions on the Apple App and she told us to come in and she would be happy to show us how it works. When we came in Amber was waiting for us, she answered our questions and showed us how to work it. There was an app she could not get to work, she went into the office and came back with Saaid Olmedo who was able to show us all how it worked. This shows me how confident Amber is, if it was someone else they may not have asked for help.
We have already recommended Amber to a friend and will continue to do so. I am looking forward to working with Amber on a 2019 model I am interested in. She said when it arrives she will contact me.
If you want a VW go to VW of South Charlotte and ask for amber Dowell.
Ken Olson

Jun 23, 2018

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Great experience

Again a great experience at VW South. My 3rd VW purchased there in my lifelong love of VWs - from Bugs to Tiguans. Ask for #manwithVWtatoo

Apr 13, 2018

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Great!

The experience with Saaid was Great! I got the car that I wanted from my trade and I am loving every minute of driving now!

Apr 03, 2018

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Snowglobe

Saaid was a very helpful , seemed to know what he was doing. Will defiantly do business again with him! He is also very funny we great conversations, he also let us keep his snowglobe as a souvenir. Haha

Mar 30, 2018

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Great salesman

I loved my salesman Saaid Olmedo. Saaid was so knowledgable any question I had he knew the answer. Saaid took the time and showed me how to work every feature on my new Atlas. When I left the dealership I was very confident in my purchase. Volkswagen of South Charlotte was very fair to deal with. Andrew Woods in the finance department was very personable. Andrew explain in detail all about the warranties.

Mar 17, 2018

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My kids had a blast!

What kind of crazy person brings two 6 year olds to a car dealership?! Well...one who didn't want to be stuck there for hours, with a great excuse to leave. :) What happened you ask....my kids ended up having a blast, the staff was incredible, and it ended up being my best car buying experience ever. So not what I was expecting. My kids enjoyed the kids play area, but mostly played hide and seek (staff involved), talked with employees etc. They had fresh pizza and while I was doing paperwork they literally sat down with my kids and fed them. Seriously my kids want to go hang out there now, LOL. I had a great experience with Saaid, Moe, Alden, and I can't remember my finance person's name (sorry Blue Shirt Guy). I am now and forever a VW girl!

Victor Finney

Sales Consultant

May 13, 2019

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Excellent experience

We worked with Vic at VW of S. Charlotte and had a great experience. The process was simple. There was no pressure to purchase. He was very responsive to our questions. Everyone involved in the process was helpful, courteous and treated us with respect. Would highly recommend VW of Sout Charlotte AND Victor.

Apr 23, 2019

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Super Easy Process!

Vic was patient, easy to work with and took great care of us. This was my first lease and we were in and out in no time with no surprises!!!

Apr 16, 2019

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Awesome experience!

This is not my first new car, but it has by far been my best experience in buying a car. Both Vic and Chris made my experience super easy and enjoyable.

Apr 09, 2019

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Great first time car buying experience!

Everyone at the dealership is kind and respectful. We worked with Victor who was great. We Will definitely be going back for our next car!

Mar 27, 2019

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Great experience

This dealership is just amazing so easy to work with and very friendly. They make purchasing or leasing a car very seamlessly and end up with the car you love and will not put you in anything less

Mar 25, 2019

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I had an amazing experience.

I went in to just look at a Tiguan. I did not plan on buying, however everyone was so amazing I decided to buy the car. I was torn between Nissan and Volkswagen and the customer service I received at Volkswagen sealed the deal for me.

Mar 14, 2019

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Car purchase

No pressure dealership. I got the car I wanted at a very reasonable price. Our salesperson, Vic, was very helpful and patient. He went out of his way to make sure we were happy with our purchase.

Mar 09, 2019

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Great VW dealership

Zero pressure with great results, the way buying a car should be! I actually had a really great experience. Purchased the CPO VW without hesitation and left completely satisfied.

Mar 09, 2019

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I'm always waiting the the other shoe to drop

Not this time I was so nervous but Victor his manager Patrick and Chris in Finance made this such a easy and simple process from the test drive to working with my credit union they were so accommodating and constantly reassuring. Thank you guys so very much I'm very very pleased with my car and especially with my experience with VOLKSWAGEN OF SOUTH CHARLOTTE ??????????

Feb 25, 2019

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Great experience with Victor Finney at VW South Charlotte

My husband and I had a wonderful experience at VW South Charlotte. All of our questions and concerns were addressed throughout the process. Great communication without any sense of pushiness. We are so pleased with our new car and we look forward to working with this dealership in the future!

Feb 22, 2019

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Wish I could give Vic and the whole team 10 stars!!

I can’t say enough about my experience with Vic and the VW South Charlotte team - and I never even set foot on the lot! I called Vic about a car I saw on their website ten minutes before closing. Within a few days, Vic had the car detailed, gassed up and drove it to me himself - all because I couldn’t make it into the dealership. He was so genuine, sincere and patient. He was attentive and detail-oriented - made sure I was comfortable with the entire process and never once did I feel rushed or pressured. If you need a car - VW South Charlotte, and especially Vic is where you need to go!

Feb 15, 2019

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Baby Shaq is the best!

Vic was easy going and made this sale one of the easiest car purchases ever. Had he been pushy at all I would have walked away in an instant. Plus we found a scratch on the window and he got it fixed without question. I love my new car!

Feb 14, 2019

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New car

Thanks Victor, you made buying my new Tiguan a fun experience. It was not a hard sell, they gave me the best deal I could possibly want. Thanks again I will definitely come back to this dealer.

Feb 10, 2019

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Easy to work with and respectful

Really enjoyed my car buying experience today. Vic was great to work with - easy-going, no pressure, accommodating and pleasant to chat with - the same as I found every team member there to be. They respected my time and made it as fast and as smooth as possible. Will definitely recommend to anyone!

Feb 09, 2019

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Car buying was smooth and fast

Really appreciate Victors honesty and his friendliness helping us selecting and buying our 2018 Volkswagon Atlas. The car is everything we needed and wanted! Drives like a dream!

Bill Patterson

Internet sales

May 18, 2019

great experience

Great experience working with Bill. Bill provided me with lots of info during email conversation and answered all my questions during the test drive. Drove home a brand new Tiguan. Highly recommend.

May 01, 2019

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Great experience!!

Looking for a car for my son. Worked with Bill Patterson. Got a great deal and left very happy. I highly recommend Volkswagen of South Charlotte and Bill Patterson.

Apr 28, 2019

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Excellent from Start to Finish

This was one of the best dealership experiences I have ever had. The customer service was excellent, and Bill had the cars I was looking to test drive waiting for me up front when I arrived. All of the members of Volkswagen of South Charlotte I dealt with were professional, courteous, and dedicated to ensuring I had a great car buying experience. This is undoubtedly the best VW dealer in the state. Do not hesitate to give these guys a call.

Apr 25, 2019

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Purchased second car

Just purchased second car with Bill Patterson and Chris Woodard it has been a great experience!!After totalling my 2017 lease they were both kind and helpful!!!

Apr 15, 2019

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Seamless internet purchase

Bill Patterson in the internet sales department made the purchase of our new vehicle easy and seamless...even from another state! We arrived and all of your paperwork was ready to sign - no haggling or pressure!

Apr 08, 2019

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An awesome experience!

I had the pleasure of working with Bill Patterson and his wonderful sales manager Kwasi! Now let me tell you my situation was not the best. I had about $9000 negative equity in my trade with $167k miles to go along with it! Needless to say I arrived around 2pm and left around 430 pm in my brand new 2019 Volkswagen Tiguan SEL! 2.5 hours. Maybe 15 minutes negotiating- we were ready for one another and I was out! This has been by far the best car buying experience for me and I didn’t have to pay 5k down or even $2k down for that matter. They took care of me and all within the confines of my budget. No pressure, no pain just clean , upstanding, respectful customer service!!!! Bill and Kwasi - I can’t thank you enough!!!!!
Shonda S.

Apr 06, 2019

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Love This Dealership and the Employees!

Great customer service and always a pleasant experience! This is my 3rd VW and I am very thrilled to stay loyal to the company and the employees!

Mar 24, 2019

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Quick and easy

Bill was great! Easy to work with and knowledgeable. I always dread going to the car dealership, Bill had me in and out in under 3 hours which was awesome!
Thanks Bill :)

Mar 23, 2019

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Easiest and most honest car buying experience!

Bill helped me find the perfect car for me, got me approved and in my new car in one day! He even worked with my work schedule to get me in and out and on my way to work on time! Absolutely the most wonderful car buying experience I’ve ever had. Would certainly recommend this dealership and Bill to others!

Mar 22, 2019

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Tiguan

Had an overall great experience with Bill, Brandon and Chris. Love my new Tiguan! I would gladly recommend them to anyone in the Charlotte area.

Mar 09, 2019

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Tiguan

We enjoyed working with Bill and felt like we got a great deal. We love the new car and look to our family using it for years to come.

Mar 08, 2019

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Great Experience!

I worked with Bill Patterson and had a great experience. The VW team was professional, efficient and accommodating. They were even able to get the exact color and model I wanted within 2 days from a dealership in another state. Highly recommend!

Feb 18, 2019

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Bill Patterson

My husband and I were in the market for a vehicle that would meet our needs. In a nutshell we are a family of five so space was important as well as staying within our budget. Bill Patterson, our salesman, was knowledgeable of the vehicles we were interested in. He was not overbearingly aggressive which we encountered at other dealerships when shopping around. This made the car buying experience enjoyable. During the process we meet other team members that did a wonderful job too. Thank you VW of South Charlotte! We love our new vehicle.

Feb 15, 2019

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Great experience. Honest people.

Bill was really great to work with. He took time to answer all of our questions and we got a really fair deal. Would definitely recommend!

Feb 11, 2019

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Prompt and efficient

Bill was very prompt in answering and respoding to all of our emails and was patient in our requests to see several vehicles. Great experience!

Feb 10, 2019

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Very Good Experience:Straightfwd, Easy &Painless / No Games

Overall review: Very good experience, straightforward, easy and painless. No foolish games like many car dealerships.
Saw 3 GTIs listed on website. Contacted Bill via website, set up an appointment. Bill was prepared for appointment, all cars were present and at the same price listed on website, and Bill had keys ready. After test drive, sat down to talk numbers. Bill was very straightforward, no silly games like other car dealers. After a quick / simple negotiation, we agreed on a price, filled out the paperwork, wrote the check, reviewed the features, and the car was ours.
We kept waiting for the “other shoe to drop” (manager saying price was no longer valid, late appearing added fees, etc) - it never came. Bill and the team stuck to the negotiated price and completed the sale. Overall - a very civilized, straightforward, painless trip to a car dealership that ended with no hard feelings, and a sale. Will positively recommend dealership and Bill to others.

Feb 08, 2019

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Awesome

Bill Patterson was an honest upfront guy to deal with. There was no hassle. I would do it all over again. I highly recommend Volkswagen of South Charlotte and Bill Patterson.

Feb 08, 2019

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Great car great deal

Bill helped me get a car for a good price and even though my situation was difficult we were able to get everything done in a timely manner and had no issues.

Feb 06, 2019

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Great buying experience

Went with my daughter to look for a new Tiguan. Inquired online and was contacted by Bill Patterson. He was very knowledgeable and professional. I highly recommend VW of South Charlotte and Bill Patterson.

Jan 16, 2019

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Pleasant Experience

As a sales family, we have an appreciation for company loyalty and customer service. We certainly experienced both in Bill Patterson and our Salesman, Moe Borno! Both were friendly and professional. Moe listened attentively and was very helpful . There was no pressure. My son and I left and returned in the afternoon to close the deal. I have never bought so fast! Kudos also to the affable and conscientious Chris Woodard who finalized the paperwork Thank you all for a very pleasant experience! Really like my new car, but in a few years I would enjoy buying from you again and will definitely recommend you to others!

Jul 07, 2018

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Quick and Easy

Bill Patterson was great. Professional, thorough, wanted us to be happy with car. Dealing with this dealership was pretty much no hassle. We negotiated and they gave us the price we wanted. Car is very clean, recently serviced, and all paperwork with car, including CarFax, was printed up and given to us. Also LOVE that they have a 30 day warranty with used car. Most places are as soon as you drive it off the lot, it's not their problem anymore. Great experience! Highly recommend!

Mar 02, 2018

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stubbornly clinging to outrageously over-priced offer.

I spent 3 weeks locating a certified 2015 Volkswagen for my son so I knew the range of prices to expect when I foolishly drove an hour and a half to this dealership. Thye not only would not budge an penny from their stiker price which was 1500 over the other 2015 Jettas I had already found, but they added on so many charges that suddenly the price tag on a 2015 Jetta was over 19,000. I bought a brand new one in 2015 for 15,000. This one had low mileage so I was willing to pay a little more (my own city had a number of them for 14,500) but when they showed me an upcharge of $1100 for "low mileage", I asked why and was basically told 'because we can'. My point is that the car's price was no where near fair and was posted well below their OTD price. The sales people were gruff, and authoritarian. my husband and I walked out.

Dec 04, 2017

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Memorable experience!

We are long time VW customers, but it was our first time buying a car from VW of South Charlotte. We want to thank first to Bill Patterson for helping me to fulfill a long time wish of my husband. He was very professional and kept in touch with me and kept me post it about the whole process for about three months until the car was ready for sale. He was very knowledgeable about the car & safety features which were very important to us. Fadi Saab and Matt Hettel helped finish the paper work and were real helpful in closing the deal.
We highly recommend this dealership

Nov 07, 2017

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Excellent Buying Experience

This is the 4th car my wife and I have bought from VW of South Charlotte. We love the friendliness of the staff and overall atmosphere. Our buying experiences have always been easy and smooth and the staff is always very accommodating. This was the first time we worked with Bill and he went above and beyond to locate the car I wanted and have it brought to Charlotte. He provided us with everything we wanted in the car. I would highly recommend buying from VW of South Charlotte.

Oct 24, 2017

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Bill Patterson

From the moment I walked onto the lot Bill was a refreshing breath of fresh air. He is a straight shooter & goes above and beyond for his clients. I can’t say enough nice things about my experience. If you are looking for a great deal, customer service and just all around nice people go see Bill & the team in South Charlotte.

Sep 28, 2017

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Quick, Easy and Simple. GREAT SERVICE!

It was a pleasure working with Bill. I found a car on vwsouthcharlotte.com, submitted my interest late at night and received an e-Mail first thing in the morning. I submitted a finance application and received an approval by the afternoon. Bill was straightforward and helpful throughout the whole process and had my new 2017 Jetta SE waiting for me at the dealer. It was pleasure working with Bill and the staff at VW of South Charlotte. Thank you guys for the great experience in purchasing my first brand new car!

Sep 25, 2017

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Complete Liars

I had just so bad an overall experience purchasing a vehicle from VW South Charlotte that I have nothing left to do but post my honest account of what happened.
I ended up at south charlotte VW after getting the best online quote on 2 different VW GTI's. Upon arriving at the dealership all the way from Raleigh and deciding on a white GTI upon the start of the paperwork I was told the price had changed an VW could not offer the addition $750 discount on this car even though I had written and verbal proof of this from the salesman I spoke to. After arguing back and forth they ended up meeting me in the middle and not having a ride back to Raleigh I gave in.
This isn't even the worst part, He then tells me that I must finance through VW credit in order to get these discounts and also states that I have to accept a higher interest rate than what would be normal for my credit range. After arguing about this as well I figure fine, ill just refinance it later.
fast farward a couple months and I get a welcome packet from Capital One auto financing. Not only did I obviously not need to finance through VW like they said, they end up financing me through a different finance company than initially agreed upon (IN WRITING)
This company clearly has no problem telling bold face lies to customers in order to nickle and dime them every step of the way. If you are considering buying a car here I urge you to reconsider. I will be letting VW corporate know about all of this and will also let it be known throughout my customer satisfaction survey.

Sep 24, 2017

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Thank you

Bill made buying my first car an enjoyable process. I felt right at home and I really love my brand new Tiguan! Thank you so much, bill!

Sep 21, 2017

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Happy Mama

My daughter recently graduated college and was looking for her first car. She had her heart set on a SUV. Her salesman, Bill Patterson, was very helpful in making sure she found the perfect car and fitting it into her budget. He answered all our questions, and was patient with her as she went thru her different options. The Tiguan, she choose was beautiful, functional and with within her budget. I highly recommend Volkswagen of South Charlotte, and Bill Patterson. I felt he had our best interest at heart and that means a lot.

Aug 26, 2017

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Straight Forward

Bill Patterson was a straight shooter with me from talking on the phone to signing the papers. Spoke with several other dealerships from Scott White in Greenville SC to Stone Mountain GA and VW of South Charlotte got my business. Not only were they the lowest price on vehicle, but several extras that none of the other dealerships were offered like window tint, heavy duty rubber mats and door edge guards. I would recommend this dealership to anyone. Well worth the 4 hour round trip for the car.

Aug 20, 2017

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Quick and easy

Working with Bill Patterson, who emailed me quickly after my initial inquiry, set up an appointment for a test drive on the exact vehicle for the next day. He was courteous and prompt and delivered an excellent car at an excellent price, with no haggle. I appreciate him and the dealership experience.

Aug 18, 2017

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Internet purchases

Matt and Bill made my first internet car purchase very easy and friendly. They both went beyond their needs to provide my needs by picking me up at the house after business hours. They're great employees because they both made me feel as a friend instead of customer with sale number.

Aug 18, 2017

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Best car buying experience I've ever had!!

I was very specific about what I wanted and Bill Patterson got it done fast! He was very easy to communicate with and responded quickly to emails and texts (my preferred methods). Rick Pitre in the finance department also did an amazing job. He went above and beyond to take care of us!! I will definitely be recommending them to my friends and family!

Aug 04, 2017

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Excellent purchase experience of 2017 VW Golf Sportwagen SEL

I contacted VW of South Charlotte using a link on their website regarding setting up a test drive on a new Golf.
Bill Patterson responded by phone within 10 minutes and we set up an appointment for the next day.
The sales manager also replied, acknowledging that Bill was working on my request.
I drove 110 miles to their dealership because of the good selection of Golfs.
Much to my pleasant surprise, when I arrived at the dealership the Golf I was coming to test drive had already been pulled right up front.
Bill Patterson met me and off we went on a very thorough test drive in the Golf.
I had already mentioned to Bill that I also wanted to look at a Jetta and Golf Sportwagen. After the Golf drive and while I was looking it over further, Bill brought the Jetta up to drive. Upon returning in the Jetta, Bill brought up the Golf Sportwagen to drive.
I ended up choosing the Sportwagen as it drove the best and was the most comfortable and offered the most utility for my needs.
Only 4 hours from arriving to driving away with the clean, full of gas, Golf Sportwagen. Pretty quick considering 3 extended test drives, getting my trade-in appraised, financial paperwork, and transferring personal things from my trade-in to the new VW.
Everyone at VW of South Charlotte were most helpful, and not the least bit high-pressure in their sales technique.

Jul 28, 2017

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Very good experience. Sales went beyond expectations.

Bill Patterson stayed late after meeting me at the train and we completed all paperwork do I was on my way either ease great service.

Jul 17, 2017

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Great Experience

I purchased a car from out of state without seeing it in person. Bill assured me that it looked as good in person as it did in photo's, he even went the extra mile and sent me a video close up on the car so that I felt reassured. The car was shipped to my home, arrived yesterday and it looks as good as I was told. It is perfect :) Thank you Bill for all your help!

Jul 15, 2017

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Bill Patterson was very helpful and friendly!

Would suggest Bill Patterson to others! Bill was very friendly and helpful through the whole process. Thanks Bill for understanding our needs and meeting them!

Jul 14, 2017

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Used car search

Bill Patterson was most helpful and accommodating. He and manager, Patrick, made a very reasonable offer. This was early in my car search and I ended up purchasing somewhere else but these folks could not have been nicer. They kept in touch without being annoying. I highly recommend this dealer.

Jul 11, 2017

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Awesome car, wonderful salesman, great experience

I was treated well, not pressured. My salesman was Bill Patterson. He was excellent, he listened to what I needed and what I was looking for, and was most helpful. Everyone I encountered there was kind and helpful, and I would highly recommend this dealership.

Jun 24, 2017

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Great Buying Experience

Bill Patterson in the Sales Department had provided excellent service today when I decided to trade my 2017 VW Jetta SE for a new 2017 VW Jetta SE. He was very nice and courteous. He was able to address all of my questions and concerns. I left the dealership with my new car without any buyer's remorse.

Jun 20, 2017

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Excellent salesperson and experience

I love as love knows ng to lease an SUV and chose a tiquan from SCharltte VW.
My salesperson, Bill Patterson, was very professional, polite and I never felt any pressure.
It was a Pleasant experience leasing my new Tiguan an.
I highly recommend Bill Patterson and South Charlotte VW to anyone interested in purchasing a new car.

Jun 14, 2017

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Leasing

When my lease was ending Bill was very patient and accommodating while helping me get into a new lease. He went above and beyond to get me the color and interior I wanted.

Jun 10, 2017

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Lease transfer

just a pleasure to experience a professional, polite and just plain pleasant transfer between and old and a new lease! on time and ready to roll! Guess I found a Dealer for life!

Jun 07, 2017

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Awesome experience!

Bill made buying my first car an easy and stress free experience. He was honest and trust worthy. He's seriously the best!!! Thanks, bill!

Kwasi Asante-Ansong

Sales Consultant

Kwasi has been with Volkswagen for quite some time know. He has worked at a Volkswagen dealership in Maryland before coming to Charlotte. He is fairly new to Charlotte and with all his experience, he is a great addition to the team!

Recent Reviews

May 02, 2019

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Helpful in Every Way!

We were really pinched for time .Joshua and the staff made it possible
to get us in and out in a new Tiguan-Thank you!
We love the new car and will be back!
This is the seventh car from Volkswagen of South Charlotte
in our family in the last 6 years and the service continues to be excellent and the
key reason we come back.

May 01, 2019

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Great customer service!

Saaid Olmedo, is a VW, enthusiast who knows the business of selling automobiles. He is an asset to your organization. Please give him a promotion, which is deserving.

Apr 30, 2019

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Excellent service from start to finish!

I am relocating from Jersey City to Charlotte. Brandon meet all my needs and exceeded expectations. I flew in and signed all the paperwork and drove away in my brand new 2019 Jetta.
This dealership is your only choice for a five star experience.
Thank you, Brandon.

Apr 08, 2019

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An awesome experience!

I had the pleasure of working with Bill Patterson and his wonderful sales manager Kwasi! Now let me tell you my situation was not the best. I had about $9000 negative equity in my trade with $167k miles to go along with it! Needless to say I arrived around 2pm and left around 430 pm in my brand new 2019 Volkswagen Tiguan SEL! 2.5 hours. Maybe 15 minutes negotiating- we were ready for one another and I was out! This has been by far the best car buying experience for me and I didn’t have to pay 5k down or even $2k down for that matter. They took care of me and all within the confines of my budget. No pressure, no pain just clean , upstanding, respectful customer service!!!! Bill and Kwasi - I can’t thank you enough!!!!!
Shonda S.

Mar 12, 2019

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VW South Charlotte Experience

Saturday rainy and cloudy day. Dispite the weather my in laws my wife and I decided to visit the VW South Charlotte to check their inventory for a certified vehicle. What can I say, I couldn’t expect less, again what a great and pleasant experience when you go to dealer where they make you feel welcome and valued. After checking few cars, we took our coffee break while they were working on getting things ready. My in laws were impressed and happy with their new car. Thank you for another great customer service experience.

Feb 28, 2019

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Rainy Day Car Buying

We went in with a specific car in mind that we had seen online. I had been looking at the Jetta Sportswagen for a bit, but we finally decided to start shopping. We (unwittingly) picked the grossest rainy day to start shopping, but everyone at the VW dealership was so nice about it. Joshua helped us out, and even pulled the car around and got an umbrella out for me when it was time to test drive. They didn't try to pressure us into a more expensive car or a new one, they just worked with us on the one we were interested in. Because it is certified pre-owned, we got a great warranty, and Joshua took me back to meet one of the friendliest service teams I have ever met. It is obvious they take care of their customers, and I look forward to being a VW owner for years to come!

Dec 23, 2018

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Outstanding Service

I bought a car a few years ago and Kwasi was my sales associate. He was super friendly and provided me all the information I needed for my purchase. Now years later every time I come in he is still my favorite person and he greets me with a warm smile.

Dec 13, 2018

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Great experience

Bought a car from VW of S. Charlotte a couple of weeks back.
I went back with a technical issue I was having with the 12V outlets. Apparently was using an aftermarket jack that was not up to par. Juerg stuck it in an envelope, got the outlets working again and popped the defective jack in an envelope, marking it "Do not use".
He then coordinated with Vic Finney to bring the car back to me at my office, as Kwasi was off work that day. I dropped Vic back at the dealership and was on my way.
Way to go, guys! Ten out of ten!

Nov 01, 2018

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Great experience with Spiro

Spiro and team were great from beginning to end. They gave me an awesome deal on a new 2019 Jetta! I will definitely be back to purchase another car. This is my second brand new car from them.

Sep 06, 2018

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#1 Dealership in the Country

This has been my third car that I purchased from this dealership and once again the team here has to be the best in the country. First off, I work long hours and couldn't get to the dealership during normal daytime hours. When I informed Kwasi, my sales person about this, he told me to get there when I could and they will accommodate me. I apologized for being late, but true to their word, the entire team; Kwasi, Spiro and Drew were there to help me with my purchase. I never have been treated so professional in my life and I really appreciate them for staying with me throughout the buying experience. Heck, Spiro took me to my car and completely went threw each feature of my Passat GT. He even told me to be careful because this car had more horsepower than my last Passat. Thanks Spiro, I know it made for a late night for you.
Drew, in finance, took extra time with me to explain the details of my contract. I am very happy with and satisfied with my deal.Thanks Drew.
Once again, thanks to Kwasi and Spiro for everything. Why would anyone go anywhere else?

Jul 24, 2018

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Unbelievable car buying experience

This car dealership deserves 5+ stars. The people that work there are so above and beyond! I can’t even begin to explain how patient and kind they are. We exclusively worked with Jendy Rodriguez, he is so highly recommend. He was so patient with us and during our time of finding the perfect car. He kept in touch with us and let us reach out when we were ready. He didn’t constantly call, text or email us giving us the space we needed to make a decision. With that non pushy feeling we can back to him when we were ready! This guy is truly the best with so much knowledge about VW vehicles. The head manager Kwasi is unreal as well. Willing to make every customer as happy as possible! The finance manager as well. Everyone inside is willing to get you what you need with a smile on their face. Highly recommend with everything possible to visits these guys to buy a car! You will not regret it!

Jun 04, 2018

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Superb Customer Service

This dealership continues to always impress me with their customer service and all the people that you work with. Amber was such a pleasure and I felt like it truly showed that she loves working where she does!

Jun 01, 2018

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Great buying experience, even better car

We came in looking at the VW Atlas after a long day of bouncing from dealership to dealership and looking at all the available mid size SUV’s we decided on a 2018 Atlis. It was slightly used so it was a bad xxx looking car with very few miles. Jendy was our sales person and he was beyond excellent. Great knowledge of the car and just an all around great guy. We told him what we could do money wise and he got right to work with his sales manager and got the deal done. We are very happy with the car and even happier with the service we received from the VW of South Charlotte team. Thanks guys we will definitely be back as I want an Atlas for me as well. Again fantastic place to buy a car.

May 25, 2018

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Superior service and family oriented

This dealership is one that I will continue to come back to each and every time I need a vehicle for my family and now large organization I work for. The customer service is out of this world and the best I have ever had the pleasure to be a part of.

May 03, 2018

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Always great people!

This is the second car I have purchased from Volkswagon of South Charlotte. The people here are always friendly, respectful and extremely knowledgeable. Go see Kwasi for the best!!

Dec 09, 2017

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Awesome Product from a Super Dealership!

After a month of comparing the SUVs (Enclave, Explorer, Highlander, Outback, Pilot, Forerunner, Sequoia, Traverse, …) we drove off in an Atlas and never looked back! VW’s Atlas checked all the boxes for us. Too many factors to list here but we will mention Atlas’ leatherette seating that actually looks, feels, and lasts much better than leather, cleans a lot easier than cloth, and offers an animal-friendly alternative. Thank you to VW for the choice, just cloth or leather seating from the competition. Atlas also provides significantly more usable cargo space with clever rear seats that fold truly flat and lock down to minimize cargo bouncing (VW designers must be dog owners). Atlas’ driver controls and radio/media/technology functions are intuitive and laid out logically. No afterthoughts in this vehicle. It is an unbelievable value offering the timeless styling, superior fit and finish, stable quiet ride, and confident handling of SUVs priced significantly more yet Atlas’ factory warranty is twice as long!
The only way to make an Atlas better is to get it at a dealership that knows its products and is serious about selling vehicles. We did a lot of visiting and comparing. We got to know most of the VW South Charlotte staff. Kwasi was with VW in Germany and knows just about everything on any model VW ever made -- his passion for the brand clearly shows. Jay helped us test drive various models always with a relaxed smile even around closing time or in the rain. One thing we appreciated was that the sales staff “shares” customers so you get the help you need whenever you want it, no waiting. Regarding the price, we always shop around giving each dealership one chance to offer us their best “out the door” price. Many dealerships wait until the end of the month to get serious. Every day is the “end of the month” at this dealership. Moe (Sales Manager) clearly respected our time and our request offering us our best initial price and because of their huge inventory they had the exact Atlas we wanted. We spent a little more time looking at the Highlander and Pilot (just to be sure) but the more we looked, the better the Atlas got. We went back to buy our Atlas but it was sold, disappointing but fair. We started discussing another Atlas in their inventory when Patrick (another Sales Manager we had not met) comes over and joins the conversation to tell us they located at least two more of the exact Atlas we wanted and would have one delivered for us to test drive around noon the next day (this was around 7pm). The team approach of this dealership, at all levels, is unbelievable. They want your business and their effort shows. We can also tell you their service department is super as we have used them to service our two TDIs for over a decade. Joerg from service also gladly answered some of our mechanical Atlas questions before we purchased. We would give this dealership 10 stars (out of a possible 5) if we could!

Nov 30, 2017

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Great Service and Experience

Great help and service from Sprio and team during our dieselgate Trade-in. Couldn't be happier with the dealership and the new car be purchased.

Jul 31, 2017

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Great Experience Purchasing New Car

We are part of the buyback program for the 2014 Passat TDI we purchased from Mr. Dedis and VW of South Charlotte. To replace the car we looked around at other cars before we went back to look at the new Passat. We love the car and we have had great experience with Mr. Dedis and the entire dealership in both 2014 and the last few weeks buying our new Passat. They are all pleasant and to the point without being aggressive or pushy. That certainly is not the case at all dealerships.
I would highly recommend both the Passat, Mr. Dedis, and this dealership to anyone looking for a new car.

Jul 28, 2017

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Factory recall on air bag

John Keating, as usual is the main reason I come to VW of SC.
I live 2-miles from the VW Huntersville location but travel to SC because of John and the service at SC.
Great Job John
In addition I want to thank Gunner and applaud his helpful and courtesy assistance when I needed a ride.
He is dependable and always on time.
Great Job Gunner
In addition I want to applaud kwasi and Rick.

Jul 10, 2017

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Terrific service!

I have dealt with two other VW dealerships in this area and found that VW of South Charlotte is far better in terms of their service department. I was so impressed that when I was in the market for a new car, I chose Volkswagen and VW of South Charlotte. My Sales Associate Kwasi Assante found the perfect car for me at a terrific price. He was extremely knowledgeable about the available models and also about all aspects of the financing and sale. His courteous and respectful manner made the sales experience a pleasure.

Jul 06, 2017

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Awesome Experience!

Kwasi is absolutely amazing! He made us feel so welcome and appreciated. It was the best car buying experience I've ever had. I would highly recommend.

Jun 10, 2017

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NOT your typical car-buying experience!!

To demonstrate how much I value my relationship........I bought my second used VW Jetta Sport Wagon......sight unseen, over the telephone, with not even a test-drive. I called my sales consultant, Kwasi Asante-Ansong, told him what I wanted. He said there's one on the way from FL. Three days later, I'm driving and smiling! Love Kwasi! Love Joerg Kuehni in the service department. They are all wonderful and know the true meaning of customer service. Do not hesitate to do business here.

Feb 14, 2017

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Loyal VW Customer

Spiros and Kwasi are great VW salesmen. After turning in my beloved TDI, I was in search of a replacement but not sure it would be another VW. On my list was the Subaru Outback, Prius, and Mazda CX-5 among others. Both Spiros and Kwasi were very congenial, knew the products exceptionally well, were easy to work with and guided me to the Alltrack which is clearly a better car. I highly recommend you search them for out their expertise if you're in the market.

VW South Charlotte My Dealership

Jan 03, 2017

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Tickled Pink

You need more stars to even begin to describe how wonderful Kwasi is. Kwasi took the time to get to know me and help me find a car that would suit my needs and make me happy. Kwasi treats you like family, not just another customer. He went on two test drives with me, helped me through the purchasing process, helped me get a good deal, and took the time after the purchase to show me features of the car. I purchased a Volkswagen Tiguan just before Christmas this year, and I have been absolutely tickled pink! Every time I get into my car I can't help but smile because I am so happy with it. Kwasi and Gus were simply stellar, they made me feel like part of the Volkswagen family and well taken care of. Thanks Volkswagen!

Dec 21, 2016

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Great Purchase Experience with Kwasi

Wonderful Experience with the purchase. Kwasi is a true professional and gets the job done. Everyone was really great to work with from Joerg in Service to Joseph in Finance. This is the 5th Passat we have purchased since 2012 and I cannot image going anywhere else to purchase a VW. Outstanding dealership. Thanks!

Dec 13, 2016

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I love my car

Kwasi asante ansong was very helpful . He showed great experience and was a delight to work with . He treated me and my new car ( which I love ) with care . I really recommend this dealer ship and you should ask for kwasi

Jul 20, 2016

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Purchasing a Car from VW South Charlotte

Kwasi was Exceptional!! My total experience at VW South Charlotte was fantastic. The dealership was very clean, well organized and all of the staff were professional and helpful.
I was very fortunate to have Kwasi as my Salesman / Teammate during the buying process. Kwasi was very personable, honest, passionate and dedicated to his work and to me as a customer. Kwasi went over and beyond to ensure that he answered all my questions, provided all of my options, focused on what I wanted and most of all wanted me to be happy. Kwasi ensured that he was engaged in every aspect of the process and continued to ensure that I was comfortable with my decision. He was Outstanding in every respect.
Kwasi made this car buying experience for me the best I have ever had. I want to Thank him for all that he did for me and to the staff at the dealership for their professionalism and positive spirit toward their customers.

Jul 19, 2016

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Kwasi is an outstanding!!

Kwasi is an outstanding salesman, and he attended to all of our needs. He was extremely patient with us and extremely thorough in everything he explained to us.Highly recommend him and this dealership!

Jul 19, 2016

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Great Experience

Kwasi is an outstanding salesman with a lot of passion. I rated 5 star because of his performance which made me want to get my car from Volkswagen South Charlotte

Jul 10, 2016

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Excellent!

I've bought my car from Kwasi Asante-Ansong and I'm absolutely happy with my purchase. Kwasi is very knowledgeable and excellent soecialist. He was very helpful and made me feel special. I would recommend himm to everybody.

Jul 08, 2016

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Kwasi is the best!

We've now purchased 3 cars (1 new, 1 used, 1 CPO) from Kwasi Asante-Ansong and I'd like to say that he's treated us like family every time. We event took my mom to see him when she wanted to purchase a used car. Whenever I'm in there for service, he always makes sure to come say hello. Everyone at the dealership is incredibly friendly and makes sure that you're taken care of. Kwasi worked with us the best he can to get us a price that we were happy with.

Jun 01, 2016

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Sales is amazing

I can't thank everyone who've I've dealt with in sales. From Kwasi in sales to Moe and Abe in finance. VW of South Charlotte is the absolute best. They helped me get into a new vehicle painlessly and effortlessly. They got me a good
deal with Volkswagen Credit with the vehicle I originally wanted. No pressure or crazy tactics to real me in. I'm so excited to be in my 3rd VW!

Apr 03, 2016

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Great Place

This is my second time leasing a Volkswagen here! I will do it again in another two years! These guys here are great! They work with all credits and they will get you in a car!

Mar 14, 2016

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Thanks !

I Had an excellent assistance. I Got a great car. I'm very satisfied. It was a pleasure to do business with South Of Charlotte VW. Tks Kwasi and Clovis

Dec 29, 2015

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Buying a car at Volkswagen of south Charlotte

We had an excellent experience at Volkswagen of South Charlotte. Our salesman, Kwasi Asante-Ansong was extremely knowledgeable and pleasant. He sat and answered all of our questions. He handled our paperwork and expedited everything for us.
Mark Cohen was very professional and kept in touch with us regarding the status of our cars delivery time. His showroom was very clean and comfortable.
Gunner delivered our car to us and was punctual and pleasant as well.
Overall, it was a great experience and we would recommend Volkswagen of South Charlotte to anyone!

Dec 10, 2015

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Great Experience

Mr. Kwasi-Asante-Ansong had great customer service providing all information requested. He was pleasant, regardless of how many questions that was being asked. Mr. Asante-Ansong was prompt with answering any questions or concerns about the vechicle being sold to me. He was knowledgeable and clear with the details as well. I can appreciate his honestly. Mr. Asante-Ansong stayed cheerful throughout the whole time no matter how busy he became. Mr. Asante-Ansong was professional never ending a conversation without a friendly smile. It was a privilege to be one of his customers.

Nov 03, 2015

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Happy and Helpful

Smooth sailing with happy people :) Transaction was handled professionally and with smiles - minimum word limit is sort of silly Smooth sailing with happy people :) Transaction was handled professionally and with smiles - minimum word limit is sort of silly

Oct 21, 2015

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Great experience, thanks to the people there!

Kwasi and the rest of the folks we dealt with were just terrific. The entire process was smooth and everything happened as expected, and we had nothing but good things to say.

Sep 10, 2015

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Just purchased our second car from VM of South Charlotte.

We just purchased our second car from VM of South Charlotte. We love Kwasi! He's the best car salesman ever (ever)! Thank you VWSC!

Aug 20, 2015

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Great Experience

Kwasi was great to work with! He listened to my needs and found the exact car I wanted and was able to get it her quickly.

Aug 16, 2015

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Outstanding sales experience courtesy of Kwasi Asante-Ansong

This was my fourth straight VW car, and the third purchase/lease at VW of South Charlotte. After I leased my previous car two years ago, I decided that I would only ever buy/lease a car from Kwasi in future. In my dealings with Kwasi, he has come across as scrupulously honest, professional, friendly, and knowledgeable about his product. Entering a car dealership to buy a car is something that few of us look forward to, but Kwasi actually makes the process enjoyable, in large part due to his likability factor. It truly is a pleasure dealing with him. I would recommend Kwasi unreservedly. A great guy!

Aug 07, 2015

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Kwasi was an excellent salesperson!!!

This is the second car I have purchased from your dealership. I am very pleased with Kwasi Asante-Ansong.
He found the exact car I wanted and expedited the sale in his usual professional manner.
Thank you again for a great car buying experience. I will refer Kwazi to my friends who may wish to purchase a VW in the future.
Thanks again,
Carrie Schmidt

Jul 10, 2015

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Best Dealership i've ever been to

LOVED THIS DEALERSHIP! Walked in having no expectations and was blown away. Great reliable cars, great salesmen (LOVE KWASI!!!!!!!!!!!!!!!), great atmosphere and decor...
SO happy with my purchase (got a certified used Jetta SEL that looked brand new both inside and out).
They weren't as willing to go down on the price (took off $100) but I honestly felt bad to ask for it any lower than what it was priced at, given the excellent shape of the car.
For the first time I actually wanted to give a dealership my money.
I'd recommend this dealership to anyone.
If you go ASK FOR KWASI :)

Jun 30, 2015

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Pleasant

I had previously spoken to Kwasi about another car while waiting for serving on my 2006 Passet. We have spoken several times but never pressured me into making a sell. After a year of problems with Passet, decided to contact him on purchasing another certified car. He gave me options on the lease program since I have retired and not on the road as much and after explaining the lease option, decided to go for a lease. I am glad he explained it to me because this works better for me. I am very very pleased with him giving me the courtesy of contacting me periodically but gave me the space to contact him when I was ready. My daughter and I both have owned Volkswagen vehicles for a number of years. Thank you for your help in making this a smooth transition.

Jun 14, 2015

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Wonderful experience

I want to thank Joerg in service for referring to Kwasi. Buying/leasing is not my favorite thing to do & that is probably why I have stayed with same make of car and same dealership. I am direct and to the point. I feel Kwasi understood that and made the lease process quick & easy!