Policy

Driver license

A valid and full/unrestricted driving licence issued in Australia or New-Zealand, -or- a legally confirmed English translation of your driving licence, accompanied by a valid driving licence from your country

Minimum age

18

Cancellation policy

Once your relocation request is accepted, a $50 cancellation fee applies at all times and
will be charged to your credit card when you cancel, or do not show up for your booking.
Cancellations must be made directly to the rental operator AND in your "My Transfercar" area.
Note that the rental operator may also have a separate cancellation fee independent of
Transfercar's cancellation policy, that you agreed to pay when you confirmed your booking with them.

Additional comments from the rental operator

With our relocation, we offer our standard protection option which has a bond and excess of $2,500- which is just a pre authorization on your credit card (amount will be blocked for up to 10 business days). No excess reduction option for relocations. As well, we have a $200 cancellation policy. Please note, you are not booked or confirmed for a relocation until we have spoken to you on the phone and taken your credit card details. Please note, we are only open half a day on SATURDAY (Last pick up/drop off time is 12pm) AND we are closed on SUNDAY. PLEASE NOTE YOUR RELOCATION IS NOT CONFIRMED UNTIL WE HAVE SPOKEN ON THE PHONE. PLEASE CALL TO CONFIRM RELOCATION WITHIN 12HOURS 1800 674 374