We had the same problem in 2010. It was a bummer to say the least. I left a polite note requesting Ting each day when we left the room with no luck. In fact, we never saw another Ting our last 4 days there.
We never had this problem at CN or CSS.

We also found that just because you ask for something on the bar service sheet, doesn't mean you will get it. Or it may take several days of asking. Not that it was a big deal because we could always go to a bar, but it does happen. I'm pretty sure the original poster knows how to fill out the sheet. We were able to get the rum we had been requesting by running into the bar service guy one day.

Yeah it wasn't a big deal, just a minor annoyance. We never had any problems getting the standard items or quantity. Even though we only had the bar service sheet left in our room every now and then, I just wrote what we wanted on a napkin and still got it.

Shartalin -- Couldn't hit the Cabana Grill machine as they were closed for the 2 weeks we were there getting a new roof.

Yeah it wasn't a big deal, just a minor annoyance. We never had any problems getting the standard items or quantity. Even though we only had the bar service sheet left in our room every now and then, I just wrote what we wanted on a napkin and still got it.

Shartalin -- Couldn't hit the Cabana Grill machine as they were closed for the 2 weeks we were there getting a new roof.

FYI to those interested ..... They are stocking Coca Cola now.

I saw a post in another thread about Cabana Grill being inside. Is that what happened when they were re-doing the roof?

Not sure if you're sitting in your room waiting for what you'd like to drink to show up without asking, but that doesn't work at any hotel or resort! (Fantasy Island, perhaps). 1) Fill out the request form that's on your counter each day. 2) Find the attendant filling the fridges, and politely ask for what you'd like..with a smile. We are at CSA twice a year and never have a problem getting what we enjoy drinking. We also ask them to remove what we DON'T drink so it can be used elsewhere.

No need to be a smarta$$ Suzi ..... Congratulations on getting exactly what you want. But that doesn't always happen for everyone. As stated above, I did make the request for what we wanted. Each and every day of our two week trip. On the request form and on napkins or whatever was available when there was no form, which was quite often. And I would rather be sitting on the beach than sitting around waiting for the attendant. As I said it wasn't a huge deal, just annoying at times.

We just left paradise on 09/05- still had Pepsi product at CN. Saw the in room order sheet had limit of 1 Ting - yes disappointing but I'd fill up at the grill bar. was hoping it would be for sale at the airport to bring some home but no luck there- not for sale at airport. That stuff is addictive!! Wonder if Pepsi would consider buyng the bottling rights & bringing to the US? Can dream & hope!

Agree it would be annoying, especially after multiple requests. If I didn't have my Diet Coke (I have to adapt to Diet Pepsi while at Couples...shudder!), I'd probably be upset, too. Was trying to inject some humor ) Now if they'd only switch to Coke products.......

We just left paradise on 09/05- still had Pepsi product at CN. Saw the in room order sheet had limit of 1 Ting - yes disappointing but I'd fill up at the grill bar. was hoping it would be for sale at the airport to bring some home but no luck there- not for sale at airport. That stuff is addictive!! Wonder if Pepsi would consider buyng the bottling rights & bringing to the US? Can dream & hope!

You should check around in your area. I am able to buy small bottles at the local grocery store in southern Ontario, Canada. Costs a dollar for a small bottle and it`s bottled in Canada. I believe it is a Pepsi product. If it tastes like Ting and it looks like Ting who cares where it`s bottled. Irie Mon.