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HP Photosmart C6300 All-in-One Series - Faded or Fuzzy Black Text

The black text in a printout is faded or fuzzy. The black text does not appear as clear or crisp as expected. The issue might only appear on one end of the line of text rather than throughout the entire block of text.

HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time.
HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP ink supply will not be covered under warranty. Make sure you are using genuine HP ink cartridges before continuing.

note:

If you are installing the product for the first time, or installing a new ink cartridge, follow these steps. If you have been using the product for some time and are just now experiencing this issue, you can skip to the next step.

Many black print problems, especially those that occur with a newly installed black ink cartridge, will clear up with automatic printer servicing (priming).

Print quality issues will likely diminish after the first priming, and continue to improve after secondary priming events. Consider waiting 3 to 5 hours to make sure the product has had sufficient time for priming.

If these steps resolved the issue, there is no need to continue troubleshooting.

If the product is not already on, press the Power button () to turn it on.

Open the ink cartridge door by lifting from the front right of the product until the door
locks into place in the upright position.

Figure : Open the ink cartridge door

The carriage moves to the center of the product. Wait until the carriage is idle and silent before continuing.

Press the tab on the front of the ink cartridge that is being replaced to release it, and then remove it from
its slot.

Figure : Remove the ink cartridge

caution:

Do not lift the gray latch next to the carriage to install the ink
cartridges. Doing so can result in incorrectly seated ink cartridges and printing
problems. The latch must remain down in order to correctly install the ink
cartridges.

On the new cartridge, pull the orange pull-tab to remove the plastic wrap.

If you have completed all of the troubleshooting steps and are still experiencing a problem, the black ink cartridge might be defective. Obtain a new black ink cartridge, and then refer to Step four: Replace low or empty ink cartridges earlier in this document for steps on installing the replacement cartridge.