Getting around

At a glance

Key facts

Hotel size

This hotel has 335 rooms

This hotel is arranged over 24 floors

Arriving/leaving

Check-in time 2 PM-midnight

Check-out time is noon

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. The booking confirmation, either electronic or hard copy, along with matching photo identification must be presented at check-in. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

Credit card or cash deposit required

Government-issued photo ID required

Minimum check-in age is 18

Travelling with others

Children

One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Also popular with travelers from the USA

Special features

Spa

Kara Spa has massage/treatment rooms. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub and a steam room.

Awards and affiliations

Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Caravelle Saigon, Ho Chi Minh City’s small print

Also known as

Caravelle Ho Chi Minh City

Caravelle Saigon Hotel

Caravelle Saigon Ho Chi Minh City

Caravelle Saigon Hotel Ho Chi Minh City

Caravelle Hotel

Caravelle Hotel Ho Chi Minh City

Hotel Caravelle

Caravelle Saigon Hotel Ho Chi Minh City

Caravelle Saigon Hotel

Caravelle Saigon Ho Chi Minh City

Caravelle Saigon

Caravelle Hotel Saigon

Policies

This property enforces a smart casual dress code in the Signature Lounge.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: VND 100 per night

A damage deposit of VND 2000000 will be collected before check-in.

Optional extras

Full breakfast is offered for an extra charge of VND 679000 for adults and VND 339500 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 1732500 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Everything was excellent. I stay more than 100 nights per year in hotels. This is one of the better hotels. Clean, excellent staff, great breakfast, nice room, nice bed.

Apr 24, 2019Verified Hotels.com guest review

Richard, us3 night business trip

Exceptional 10.0

Amazing

Great

Jan 24, 2019Verified Hotels.com guest review

Lawrence, us3 night business trip

Exceptional 10.0

VIP service, AWESOME rooftop bar, need room update

The service was amazing from before we got there and exceeded my expectations upon arrival. They told us exactly what cabs to take from the airport and provided a warm welcome upon arrival. They upgraded us to a VIP room, provided lounge access with complimentary tea, coffee, and sparkling wine, and included a free breakfast buffet (which was delicious and looked over by extremely attentive staff). The room was HUGE with two nice sized balconies that provided for beautiful pictures (especially at night). Only complaint is the rooms are a bit dated and could use some new floor finishes and furniture. If you stay here (or even if you don't), the rooftop Saigon Saigon Bar is a must. Food and drinks were great and live, old-school style entertainment had the whole crowd dancing (and the performers came to get you if you didn't get up yourself). AWESOME TIME!

Jan 1, 2019Verified Hotels.com guest review

Frank, us3 night romance trip

Exceptional 10.0

I would stay again

Pros:
Nice staff
Upgrade
Clean rooms
Area
Cons:
Water leak from bathtub to floor
Gym equipment is a little outdated