Some people are just natural leaders. They’re able to calmly and objectively assess situations and help those around them stay focused on the tasks at hand. These are the types of people who thrive as medical office managers. So if you excel at multi-tasking and are able to effectively lead others around you, you should consider the Medical Office Management program at Carrington College®.

Earning your Associate degree in Medical Office Management can prepare you to take on the many responsibilities associated with directing and coordinating the daily operations of a medical office. Like other businesses, healthcare offices require leaders who are equipped with the skills necessary to manage personnel, implement policies and procedures and plan for the future.

The Medical Office Management program at Carrington College covers a diverse range of topics as well as specific skills to prepare you for an entry-level position in a variety of healthcare settings. If you have prior education and experience in an allied health field, this program can give you the training you need to take your career to the next level by pursuing a management position in your field or a related healthcare business. This program, which can be completed in as few as ten months, offers you:

A combination of instruction and discussion, led by experienced instructors

A curriculum that includes general education courses and core courses in subjects such as accounting, human resources and customer service

Exercises in planning and implementing office procedures

An introduction to computer programs and applications common to business and medical office environments

Take charge of your potential

Becoming a medical office manager can help you take your career to the next level. According to the U.S. Bureau of Labor Statistics, employment for graduates in this field is expected to grow 22% from 2012 to 2022. The healthcare industry will continue to expand and diversify, requiring managers to help ensure smooth business operations.1 Median annual wages for graduates in this field were $49,330 in May 2012. The lowest 10% earned less than $30,520, and the highest 10% earned more than $79,890.1 You should also know that while our Medical Office Management program is tailored to the operation of medical offices, the training you receive can prepare you for a variety of positions outside of the healthcare industry. If you’d like to continue your education, you can build on what you’ve learned by pursuing a Bachelor’s degree in a related field such as business administration.

Integrate new knowledge and skills with your own natural talents

Successful managers are always striving to increase efficiency, so it seems only fitting that our Medical Office Management program do the same. Every class in the program was designed to support the goal of creating effective managers with strong leadership abilities. To acquire the knowledge and the skills you may need in your future career, our program covers three core areas. Management of employees deals with human resources issues such as hiring, developing and leading a workforce, administration of payroll and benefits, and instruction on laws governing the workplace. Management of customers covers issues such as measuring satisfaction, resolving conflicts and attracting new customers. Management of the business involves an even greater range of subjects, including accounting, business software systems, systems analysis, space planning and strategies to increase profits.

Upon completion of our Medical Office Management program, you should possess the skills, knowledge and professionalism necessary to oversee the day-to-day operations of a medical office. Your responsibilities can include:

Recruiting, hiring and training new employees

Conducting performance appraisals and creating compensation packages

Implementing and enforcing of office policies and procedures

Counseling techniques to deal with issues such as absenteeism, substance abuse and sexual harassment

Analyzing of consumer demographics and psychographics

Handling customer complaints

Planning and layout of an office environment including selection of fixtures, furnishings and equipment