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I stayed here on 10/23/2016. The front desk staff was very nice but the motel is older & their was dust behind night stands & cleaning people need to do a better job cleaning up. I would probably not recommend this motel until they clean it up. There was cob webs coming out of vents in hall way next to...

Dear guest Charles H,
First, I want to sincerely apologize that your stay was not exceptional as it should have been when you stayed with us here in Mesquite, Texas. We always strive to provide great service to all of our guests. I am very displeased to read that you did not enjoy your overall experience with us due to...

We arrived very late at night without reservations. The guy behind the desk had us a room and checked us in super quick. We were exhausted and just wanted a place to sleep. I was worried the room would be hot because we had bad experiences with that before. Thank goodness the room was nice and cold! The beds were...

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Management response:

Thank for choosing Holiday Inn Express & Suites for your recent travel needs. I am very pleased that we were able to exceed your needs. We hope to see you back soon!
Best Regards,

We loved our stay the the whirlpool suite. The room was huge and included a wet bar, dining area, couch, chair, desk, TV, and spa tub. The king bed was tucked away in a separate bedroom with another TV. The room had a private balcony with a table and chairs. Everything was spotless, the staff was friendly and helpful.

Stayed as a quest of my sister and her friend (friend made reservation). I am a platinum member. So I've stayed in a few IHG's. This was the worst. Looks old, dirty and run down. A/C noisy and left the room, carpet and bed damp. The sofas in the lobby look shabby and dirty. The reception area is small, crowded...

Dear guest,
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Not bad for the price. Location and price were key factors in choosing this hotel. Not the best I've stayed in, but not so bad I wouldn't return. 3rd floor hallways had a definite cigarette and musty smell, but the room did not. Staff was friendly and helpful, room was clean and quiet, breakfast was nice and coffee was good.

Dear littlejnc,
Thank you for taking the time to express your thoughts and concerns. We are so pleased you found our staff to be friendly and was satisfied with the breakfast options we have. Your comments encourages our team members to work even harder and consistently delight our guests. We are sorry for the unusual smell you noticed in our...

I arrived late at night and the check in process was quick and easy. They had my room key and everything ready for me to go. The room was clean and the bed had great pillows. The breakfast is pretty basic, but just what you need.

Dear guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

1. I was misinformed about the room.
2. The sleeper sofa was dirty.
3. The sleeper sofa was broken
4. The bathroom door would not close.
5. Management said they would get us a room 1st thing in the morning (7/8) O'clock didn't get the room until afternoon.

Dear Eva D,
Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. I am sorry that you found your stay unpleasant because of the poor condition of the sleeper sofa and...

This was the second stop on our cross-country move to California, and we mostly stayed at mid-level hotels just off the interstate during the drive. We initially tried the Hampton Inn nearby, which had no vacancies, and we got the last room available here--actually a king suite. Service was fine, although the single elevator often saw quite a crowd waiting...

Dear Ingmar53,
Thank you for taking the time to share your experience about your stay. I regret to learn that your stay with us did not fully meet your expectations. I am very sorry for the issues you received, especially with the missing toiletries and the condition of the room furniture. I appreciate your comments on the aspects of the...

Good location off 635 highway. Not far from breakfast food sites. Housekeeping poor. Room was not cleaned until after 3 pm. Coffee maker not cleaned out first night. Above average breakfast. Outdoor free parking. 4th floor room. Indoor pool available. Small lobby area. But it was very convenient for our purposes.

Dear Arnell H,
Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the convenience of our location, and our breakfast. However, I was concerned to see that you were not impressed with our housekeeping services and our lobby area. I would like to apologize for...

I arrived in mesquite, TX and became extremely ill Thursday night. I was in bed until Sunday night but even though I was uncomfortable due to being sick, the bed sure felt good. It also did its job in getting me well for my trip home. The staff was great too and made sure not to disturb me too much....

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Also Known As:

Holiday Inn Express Mesquite Hotel Mesquite

Holiday Inn Mesquite

Mesquite Holiday Inn

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