Texas Rangers Blog

Playoff ticket refund process should now be complete

I’ve received a number of emails regarding Rangers playoff ticket refunds and, to be frank, they’ve increased over the past week or so. I’ve forwarded most of them on to contacts at the Rangers to see if the refund process could be expedited. On Monday, however, I received word from Rangers VP of Communications John Blake that the refund process was to be completed on Monday afternoon. Here is Blake’s email explaining the status of the refund process:

The refund process for all individuals who have not received their refunds to date is expected to be completed today. Please note that refunds that are credited back on credit cards take 3-5 days to show back as a credit on the individuals’ card. The remaining checks for customers who requested refunds via that process will be cut today.

So, while the process should now be complete, you may still not have a refund check in your hands or show a credit on your credit card balance for another couple of days. If, by the beginning of next week, you still don’t have a refund, feel free to contact me again and I’ll put you in touch with Rangers personnel. As much as I love hearing from any of you, hopefully, the only emails I’ll get next week will be holiday greetings.