My characters item score has been stuck at 7550 for the past two weeks, and i have upgraded multiple items since. I have tried live updating, etc. But item score continues to be the same at 7550. Thank you.

@ Valcuno - last update for your character was from 18.05 , with live update everything works properly. However your character didn't lost 500 points in any way since that isn't possible. Your current score is 7553, with +500 points your char would be best geared on the server

Thank you very much or your hasty response. I wish I would have gotten a screen shot. I really did go from almost 7500 to exactly 7007. (Live search enabled). But thank you anyway for setting it straight!