Category: Recruitment Industry Awards

Servisource Recruitment win Best Agency Online Service at the NRF Awards 2014

Servisource Recruitment were absolutely delighted to be awarded The Best Agency On-line Service at the prestigious National Recruitment Federation Awards last Friday night in the Shelbourne Hotel in Dublin. An excellent night was had by all at what has become THE calendar event of the year within the recruitment industry.

David Caldwell from Servisource states that “Our websites and our social media channels typify our approach to doing business on-line: the process should be efficient, easy and personal but more importantly it must take place within an environment which the user is comfortable in. Our unrivalled commitment to the ease with which clients’ and candidates’ can use our website is apparent in our dedicated real-time GPS location based ‘chat’ service. This ‘chat’ service can be used to contact a Servisource staff member to confidentially discuss any aspect of an application or employment position.

Servisource is the only recruitment agency in Ireland offering this level of ‘hands-on’ support to its customers. A recent customer comment on the effectiveness of our on-line chat system sums up exactly why we should be nominated for the best on-line agency. The customer simply stated “I have been on job sites all day and not one of them asked would I like help at what I was looking for”. This simple bit of feedback is exactly what we have worked so hard for over the last 12 months. This is our differentiation from our competitors and what makes the job so satisfying. Sometimes within the recruitment industry the personal touch can be lost in translation. Our aim throughout 2014 was to bring that back. From an IT point of view to forget about the emphasis on jobs and to focus on the people using our website and various social media channels and to really try and bring value to them. With so many digital touch points a user can interact with your business these days it is great recognition for us at a national level that what we are doing is right for the customer.

On Saturday night 19th October Dundalk hosted its annual Louth Business Awards. The event is now the largest black tie event in the county and with over 500 in attendance was a fantastic night out.

Servisource had been short listed for The best Use of Information Technology and although it was a close tie we finished as runners up to eventual winners VisitCarlingford.com

Although we are disappointed we certainly will be back in again next year for such a brilliant night out. We would like to thank Dundalk Chamber for hosting such an important date in the local business calendar.

The Biomnis Healthcare Innovation Awards took place at the Burlington Hotel last Friday and recognise innovation and leadership in healthcare services. We were very proud when Natalie Clarke, our Homecare Nursing Manager, was nominated for an award on behalf of myhomecare.ie, the homecare service delivered by Servisource.

The award for which myhomecare.ie was nominated was Innovation in Quality of Service Delivery, which was created to recognise, “Service providers who have addressed service needs creatively and innovatively to improve quality of service delivery and patient experience”.

The awards night itself was very enjoyable and an opportunity to network and learn from others who are also leading the way in healthcare innovation. The Biomnis Awards are a reminder that standards of care and healthcare delivery need to be a continual priority within Ireland, and we are delighted that our service was recognised as an example of that.