Frequently Asked Questions

Frequently asked questions about your library card and account.

1.
Who May Get a Card?

Library district
residents, property and business owners are issued a card at no
charge. Some nonresidents may apply for a reciprocal KPL card at no
charge, including seniors, aged 65 and older, who reside within Kalamazoo
County. Other nonresidents may pay an annual
fee for a KPL card with full privileges. The fee covers all members of a
family in one household. It may be paid at any time during the year then
renewed at the new annual rate at the end of twelve months. The Board approved
Registration
Policy lists the complete set of guidelines.

2.
How do I apply for a library card?

Apply for a
card at any library
location. Adults will need picture identification with a current address to
apply for a card.

3.
Does my card expire?

Library cards expire every year on the date they were first created. Library staff will need to verify your
current address, phone number and email address (if applicable) the next time
you wish to check out an item or access your account online. You will not be
able to place a hold on an item until your card is renewed in person at the library.

4.
Where can I
use my card?

You may use your card at every library location, and for online services that
require a library card. You may also check out materials from area libraries
that offer reciprocal borrowing. You are responsible
for all materials borrowed on your card.

5.
I lost
my library card, how do I get a replacement?

To report a
lost or stolen card, call 269-553-7806 or visit your library branch. Replacement cost is
$1.00.

6.
May I return materials to a branch
other than where I borrowed them? Will there be a late fee for doing
so?

Any item checked out at a KPL location may be returned
to another KPL location within the allotted loan period without
penalty.

7.
If I request materials that need to be
transferred from one branch to another, how many days does this transfer
process typically take?

While we are unable to guarantee a
specific time, inter-branch transfers typically take between 3 and 7 business
days to complete.