We were on a road trip from our home in Snowmass Village to Bozeman and when we saw the national parks were open we decided to stop in Moab for two days of hiking in the National Parks. We awoke in the morning to find our vehicle had a flat tire.

We called our Subaru Roadside Assistance and R.J.’s Towing attended to our needs by getting our flat tire to a point where we could drive it to Grand Tire for a repair. When we arrived at Grand Tire, we explained our situation and they immediately removed our tire, pulled the nail and plugged the leak to get us on our way.

There was a parking lot full of vehicles but they made time to squeeze us in and get us back to our vacation.

We make our living in a tourist town here in Aspen/Snowmass and appreciate the fact that it sometimes takes a village to make a guest feel welcome. While these two companies are not directly in the guest service business, their high level of service will have us return to Moab knowing that the entire community is focused on the guest experience.

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