"Accurate social intelligence is now mandatory for world-class brands, agencies and enterprises to operate at the speed of social," said Peter Caswell, CEO of NetBase. "These new languages further enable us to support not only our global customers, but those of global partners like SAP, JD Power and Associates, GfK and IPG."

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The19 languages that are now generally available in Keyword Plus enable customers to gain insight into posts, mentions, impressions, discussion themes and phrases, custom themes and more. This list supplements the seven languages that are offered in deep Natural Language Processing (NLP) -- including English, Spanish, French, German, Italian, Japanese and Portuguese -- with the ability to understand "slanguage," alternative spellings, abbreviations, and common misspellings.

The company currently supports 26 languages and has plans to add 19 more in the first quarter of 2013. Chinese NLP is currently in beta.

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