Morningstar Commodity Data — Data Quality

Our pursuit of data excellence is continuous and deeply embedded in the way we work.

Our Obsession with Excellence

Quality data is the foundation of our company—itís what drives our research
and powers our products. Doing the right thing for investors means we must also
deliver the high-quality data they need to make informed decisions.

Commodity Data Collection with 45+ Quality Checks

Our dedicated data analysts work to keep the data we provide accurate, timely, and complete.
As market information flows in from 200+ sources, our highly trained data analysts don't just
parse the data, they standardize and cleanse it. We run 45+ quality checks to search for and
correct irregularities. Any questionable values are flagged and assigned to a Morningstar data
analyst for immediate review. We want to make sure we're delivering the cleanest possible data
to our clients.

Continuous and Responsive Monitoring

Around the clock, we keep constant watch over the data we deliver.
We monitor and diagnose data issues to catch them before we hear about them from clients.
Our data operators are available 24/7 to address client concerns, which we aim to resolve
in less than two hours.

Listening to Our Clients

The improvements we make throughout our business are directly inspired by our clients
and their evolving needs. At the same time, we watch advances in technology and worldwide
regulations to respond with relevant products. For example, our clients also define data
quality by how it's delivered. So we're incorporating innovative delivery methods, such as
APIs and cloud computing to make sure our clients receive data the way they need it.