As much as we would like to be prepared for anything, sometimes you just can’t predict every single situation you might come across. Working with general merchandise, you can only try to do your best to prevent retail theft. You understand that sometimes, there is no way to be prepared.

Take my last shoplifter for example. She had come into the store to steal some personal care items like soap and lotion. On her way out the door, she decided to stop by the freezer section, pick up a pint of premium ice cream and drop it into her purse.

Now the ice cream goes for around five dollars, so it was just as expensive as the other items she stole. Because ice cream is not a high theft item, we don’t use retail anti-theft devices on it. Well the funny part was that while apprehending her, the ice cream started to melt in her purse

It was a situation where we just didn’t see the need to protect the ice cream from theft. We probably won’t do much else later about it, since it was really an isolated incident. It did serve however as a great reminder that theft happens, even where you least expect it.

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One of my least favorite areas of the store is the cosmetics and beauty departments. There are about a billion different SKUs to look after and all of them are small, easily concealable items. The paper packaging is hard to tag because it is easily removed from the actual make up and you can’t cover the tiny list of ingredients on the package. Some of the items, like nail polish, don’t even come with packages.

The cosmetics industry is a multi billion dollar a year industry. Unfortunately, the losses that occur for most retailers are proportionately immense. There is no fail proof way to prevent retail theft. Like I said before, retail anti-theft devices are hard to keep with the actual product.

One of the better ways to use an anti-theft device is to make it invisible. By using a label that looks like part of a bar code, for example, will make shoplifters less likely to discard the packaging. Then when the alarms do sound, the shoplifters will hopefully be spooked into discarding your product, allowing you to recover your potential losses.

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I love having a CCTV system attached to my EAS alarms. It makes it so much easier to catch my after hours employees stealing from me. All too often, these employees lull themselves into a false sense of security because they know that I am not in the store to prevent retail theft.

Retail anti-shoplifting devices, more often are referred to as retail anti-theft devices or EAS labels and tags, usually aren’t deactivated by these after hour’s employees. Because they are usually moving freight or restocking product, it is not uncommon for a rack of product to roll past a door and set the alarm off.

Because I can take my listing of EAS alarms generated from when anti-theft devices set the alarm off, I can pin point when I have stock movement, or a case of employee theft.

In the case of theft, it is pretty cut and dried because the employees are being brazen and fearless to being caught. I’ll gladly take that hubris and make it their downfall.

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I always tell my associate to try to flex a little of their “can do” muscles around the store as we installed retail anti-theft devices in the hopes of trying to prevent retail theft. That muscle came in the form of cheap tags and cheap labels. They would set up shop for us and monitor the merchandise while we were away.

You could hear the rallying cry of “you can do it” as we cheered the little EAS tags on. While it was all in fun to get our employees excited about the tedious work of tagging our merchandise; retail anti-shoplifting devices really can do a great job.

EAS tags are hands down one of the most reliable ways to prevent retail theft. It is statistically proven that retail anti-theft devices reduce shrink in ways that no other tools can.

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So you never know what is going to happen when you make a shoplifting apprehension. Sometimes it can get physical. Sometimes, it just gets really, really weird.

My agent and I made an apprehension that seemed pretty normal to start with. A man came into our tool department and picked up about $500 dollars in tools. He then went back to the plumbing department and found himself a bathtub.

He then hid the tools, retail anti-theft devices and all, in the bathtub and went to check out. After he paid for the tub (and no tools) we made the apprehension.

Later we got a call from the lady he was doing some contract work for. She wanted to know if she vouched for him, if we would drop the charges. Really?

She then mailed out a letter to our store stating what a great guy he was, and how she was in awe that he would do this. She even showed up to the court hearing.

She came up to me and started asking my advice on what to do, and wondered why his lawyer wasn’t there. (Yes, she was asking MY ADVICE!!!) I had to explain that she should probably go and call his lawyer and that I wasn’t in a position to be offering him (or her) advice on how to proceed.

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When you want to prevent retail theft, you don’t always want to be obvious about it. When you are talking about food, they say you taste with your eyes first. When you talk about shopping, you buy with your eyes first, as well.

That is why they make such a variety of products. Cheap labels and cheap tags come in all sorts of shapes and sizes so that you can decide what fits best for your needs. There are some times that you do want an EAS tag to be noticeable. Other times, you want to have the security of knowing the EAS tags and labels are protecting your merchandise, but maintaining visual accuracy and strategy.

Retail anti-theft devices don’t always need to be at the forefront of a display full of highly desirable merchandise. You want the product to be able to speak for itself. If it shimmers, let it shine. Keep your retail anti-theft devices discreet.

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Some shoplifters find it easier to work with an accomplice, or group of accomplices. One of the reasons why is the important use of misdirection. If a shoplifter has an accomplice to misdirect the attention of employees, or other customers, they increase their chances of getting away without being noticed.

To prevent retail theft from happening in your store, it helps to know how this misdirection can occur.

One of the most common methods is blocking. While one of the shoplifters is trying to defeat the anti-theft devices, or is starting to conceal the desired merchandise, another shoplifter will block them. They may pretend to be looking at a shirt, large box, or a towel, whatever is handy, and hold it up in front of them, as a visual shield.

Another common technique is to have the accomplice distract the store employees while the shoplifter conceals or exits with the stolen product. The accomplice may ask unending questions, or even fake an injury or accident to clear the way.

While there are times you might not be able to tie the two together, being aware of what is going on around the distractions can play a key role in preventing retail theft using accomplices.

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Many of you, like me, probably find yourselves working on one holiday or another. As I write this I have just finished a stint at my store New Year’s Eve. I recall a time in history when most stores kept their doors closed out of respect for the holidays and family time but such traditions are long gone replaced by the need to create sales. The thing is I spent more time today dealing with shoplifters than actual customers.

Don’t for a second fool yourselves into thinking that just because you are working on a holiday and you might feel like everyone else you know if off work that thieves are taking the day off. In fact they are counting on such revelry-induced laxity to better their chances of bypassing your store’s retail anti-theft devices and circumventing anti-shoplifting measures like your EAS system and Cheap Tags and Cheap Labels. If you want to prevent retail theft on the holidays all you need to do is remain vigilant and treat the day as you would any ‘normal’ day because aside from some special sales that’s what the company is likely treating the holiday as anyway; just another ‘normal’ day.

On the plus side, customer traffic is considerably lower on holidays meaning that you can pay extra attention to each person walking into your store.

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Have you ever been shopping and at the checkout someone has taped a large garish item to a pen? I have seen everything from fake flowers to plastic spoons. Some employee got fed up with customers taking their pens and decided to create their own retail anti-theft devices.

I am all about being anti-shoplifting, but I have to wonder if those same employees who diligently tape items to company supplied pens have the same passion to prevent retail theft of the store’s actual merchandise.

Some of them do care. I know from experience that some of them are absolute watchdogs over everything that goes in and out in front of them. These are the employees who make my job easier. They care about what is going on. They care enough to try and come up with their own solutions to theft issues.

While it might seem silly to have a pen with a crazy attachment on it, I know that I have never seen anyone pocket a pen with a plastic spoon. I know I have never accidentally walked off with one, so get creative and roll with it!

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It seems like every national retailer has gotten into the perfume and cologne business, but too often the selections are very limited on what we can find. So off we went to our major shopping area, where we knew there would be the best selection of colognes. I was doing some shopping with my husband over the weekend. He needed some new cologne before he left on a business trip.

It had been a while since we had been out looking for colognes for him. When we got to the first store, I was simply amazed by how out in the open all the merchandise was. I was so used to going to a counter full of testers and having a sales clerk give me the actual product.

Now everything was right within reach. I knew it was designed for a different type of service. Help yourself, instead of catered to you by a sales clerk. I was glad to see that the help yourself mentality did not include shoplifters. The store had carefully included retail anti-theft devices on all of their perfumes and colognes to prevent retail theft.

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For more information on how you can use retail Anti- theft Devices and retail Anti-Shoplifting tools in conjunction with your Electronic Article Surveillance or EAS system to help you prevent retail theft in your business with products like Cheap Tags and Cheap Labels contact us.