We want to make sure you are completely satisfied with your purchase. Customers must return their product within 30 days of shipment to receive a full credit less a 15% restocking fee. Returns must be presented in new condition with all of the original packaging.

AlphaCard ID Suite Standard card design software is full featured software, designed to be used by businesses of any size. The built-in database holds unlimited records, along with options to connect external database, so you can always store all your cardholder data. It's easy to include all your important information with AlphaCard ID Suite Standard "" the software is compatible with Logitech digital cameras so you can easily pull in cardholder photos, along with your business logo or other images, and text fields for your cardholder"s information. You can also use Standard to code and print 1D and 2D barcodes, including QR codes, along with HiCo and LoCo barcodes. With Standard, you also have options for customizable drop-down lists, a popular feature with many ID card programs "" this makes it easy to assign cardholders into one class from a set list of roles. You'll also get advanced record field formatting.

AlphaCare is the industry's best support plan, and it's FREE with the purchase AlphaCard ID Suite software. This exclusive benefit includes direct access to our professionally trained technical support experts who have years of experience in the industry. AlphaCare requires the purchase of AlphaCard ID Suite Software. AlphaCare (with the purchase of a printer and software) includes Free 1 hour Setup Assistance & Training within the first 30 days, Return Protection & System Upgrade Program, and 30 day "Quick Call" Troubleshooting by Phone & Email. AlphaCare (with the purchase of AlphaCard ID Suite Software only) includes Free 30 minutes Setup Assistance & Training within the first 30 days. Additional assistance & training can be purchased for $150 per hour.

With AlphaCarePlus, you get all the benefits of AlphaCare and more. AlphaCarePlus entitles you to unlimited Phone supprt throughout the year, VIP Phone & Email Queue for quick support, Free Software Updates, Annual Printer Check-up, and Advanced Configuration Help. Service is renewable annually. AlphaCarePlus is eligible on any printer or AlphaCard software purchased.