Bekins driver team goes the extra mile to help a customer

We wanted to share a customer letter with all of you. Award winning driver Jordy Jones and his wife Trudi Jones were recognized by customer Koralee B. for going that extra mile during her recent move.

Koralee writes, “Jordy and Trudi Jones have such positive attitudes, fun personalities, and strong work ethics.”

She added, “There are not enough adjectives to describe the kindness of Jordy and Trudie. Jordy was very respectful of our furniture and when the sofas did not fit up the stairwell he suggested we rent a storage unit and he would take them over there. Well we did that and it turned out it was not big enough. Since it was late in the day he offered to keep them on his truck and since he had to come past Rochester, the next day he would meet us at a unit large enough, that we rented. He gave us the specifics measurements, so we rented one large enough the second time around!”

Jordy’s actions most certainly restored my faith in mankind. I had not experienced such thoughtfulness and kindness since my Dad. Most of us are in a hurry and involved in our own lives, myself included. I actually cried due to the kindness of Jordy and Trudi. Jordy’s kindness is not something we see everyday. I am definitely going to pay it forward and keep in mind my actions towards others. Bekins has an extraordinary employee in Jordy.”

Jordy Jones was Bekins Driver of the Year in 2009 for the household goods division.