It's an excellent
opportunity for IT professionals, who are looking jobs in the same field. The
Abu Dhabi Ports, currently looking to hire a experienced IT Service Desk Agent
for Abu Dhabi.

You
will be the first point of contact for the users who call IT Service Desk, they
answers incoming calls, tracks all information in a call tracking system, uses
a knowledge base tool along with their expertise to resolve requests in a time.
The Service Desk Agent escalates unresolved problem/issues/requests to the
proper support team. Troubleshooting basic end user issues on various software
applications, hardware, network and telecommunications systems and provide
basic desktop support.

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