Refunds

Programs offered by the School of Continuing and Professional Studies have varying policies regarding refunds. A separate policy applies to the Community Scholar Program. Please refer to course description, special brochures, and regional Center course catalogs for details. The following general policy on refunds applies, except as otherwise indicated.

All requests for refunds must be made in writing to the School of Continuing and Professional Studies center or program office director (or at the Northern Virginia Center, addressed to the Deputy Director). The data of the postmark, FAX, e-mail date stamp, or in-person written request determines the amount of any refund.

Refund of registration fees paid by credit card will be credited to that credit card account, and the request for refund should include the number of the account from which the fee was paid. Notice to an instructor or sponsoring agency does not constitute an official request to withdraw from a class and to receive a refund.

Refunds for courses consisting of 10 or more sessions are calculated according to the following considerations:

Refunds are granted automatically when a scheduled course is canceled.

A full refund of tuition less a $12 processing fee is granted if the student withdraws prior to the first class meeting. Books will be refunded up to the first drop period as determined by the School of Continuing and Professional Studies center. The refund is only effective if books are in new condition and the decision will be left to the discretion of the School of Continuing and Professional Studies center. Fees will be refunded on the same prorated basis as tuition.

After the first class meeting and before the second class meeting, 80% of tuition will be refunded.

After the second class meeting and before the third class meeting, a refund of 60% of tuition will be granted.

No refunds will be granted after the third class meeting. For credit and noncredit courses of three to nine sessions: · A full refund of tuition less a $12 processing fee is granted if the student withdraws prior to the first class meeting. · 80% of the tuition will be refunded between the first and second classes. · No refund will be granted after the second class meeting. For courses of one or two sessions: · A full refund of tuition less a $12 processing fee is granted if the student withdraws one week prior to the first class meeting.

Refund Policy for Online Courses

Refunds are granted automatically when a scheduled class is cancelled. For credit and noncredit courses on the Internet, the amount of the refund is made on the following basis:

Before the "Registration Ends" date listed in the "Current Offerings" section, full refund of tuition less a $12 processing fee.

After the "Registration Ends" date listed in the "Current Offerings" section, NO REFUNDS for any reason.

All requests for drops or withdrawals must be done in writing from the student's home page before the "Registration Ends" date. After that date, please send any requests for withdrawals to nvdrops@virginia.edu. Notifying an instructor or sponsoring agency does not constitute an official request to withdraw from a class. If you do not officially withdraw from a class, you will receive a grade of "F".

It is strongly advised that you log on to be sure that you have no hardware problems or firewall issues that will prevent you from taking this course. If you do not resolve any such issues prior to the "Registration Ends" date listed in the "Current Offerings" section, no refunds will be granted after that date.