SeaPort-e Program

Background

In 2002, the Chief of Naval Operations (CNO) promulgated Seapower 21. Seapower 21 provides a framework to align, organize and integrate
the U.S. Navy to meet the wide variety of challenges that lie ahead. The CNO called upon the entire Navy to find ways to become more efficient
and effective. To meet Seapower 21 objectives and to increase efficiency, the NAVSEA Warfare Centers Established the SeaPort-e
Enhanced (SeaPort-e) MAC, a web-based, e-business procurement vehicle, to facilitate performance-based service acquisition, leverage buying
power, improve business intelligence and reduce cycle time. In October 2004, the Virtual SYSCOM Commanders formalized an agreement to expand
the ordering community of SeaPort-e to include all Virtual SYSCOM activities and to leverage the success of SeaPort-e in achieving the
aforementioned objectives across the Virtual SYSCOM. Additionally, other Navy activities, including the Military Sealift Command, Strategic
Systems Programs, the United States Marine Corps have chosen to use SeaPort-e.

To provide services, in response to task orders issued under this contract by the Naval Sea Systems Command, Naval Air Systems Command, Space
and Naval Warfare Systems Command, Naval Supply Systems Command, Military Sealift Command, Naval Facilities Command, Strategic Systems
Programs, and the United States Marine Corps, that potentially span the entire spectrum of mission areas supported by the activities and
technical capabilities that comprise the various ordering offices.

Additionally, activities may provide limited support under this contract to other Department of Defense (DoD), non-DoD, or Joint agencies for work
that is integrally related to product areas and mission.

Global InfoTek, Inc. Services

Research & Development Support

This functional area consists of supporting the development and application of scientific and analytical disciplines to conduct fundamental research; scientific study and experimentation directed toward advancing the state-of-the-art. We assist our customers with developing new and innovative concepts, and rapidly create prototype systems for early demonstration of results to warfighters for providing feedback and influencing the research.

This functional area consists of applying the engineering and scientific disciplines to perform technical analysis of, technically support development
of or selection of hardware and computer software, or modification to existing hardware and software for systems, test facilities, or training
facilities. This also consists of software engineering efforts and programming support required to technically support software implementation
in systems, sub-systems, and components utilizing computers, electronics, and software. Planning, designing, coding, testing, integrating,
supporting, and delivering algorithms, software (source code and executables), computer programs are the inherent activities of this functional
area. Generally, the software development processes used for software development under this contract shall be, as a minimum, assessed at Software
Engineering Institute (SEI) Capability Maturity Model (CMM) Level 3 or equivalent, however the Government may specify other (either lower or higher)
standards in individual task orders issued under the contract.

Interoperability, Test and Evaluation, Trials Support (3.14)

This functional area consists of the application of engineering, scientific, and analytical disciplines necessary to ensure that developed platforms, systems,
and warfighting capabilities have been properly tested and that joint interoperability requirements have been fully met at all levels of their life cycle.

Completing Task Orders entails Global InfoTek, Inc. personnel establishing solid communications both with the customer and within our own team. Execution also requires Risk Management. Global InfoTek, Inc mitigates identified risks through a process of making changes to a project plan to eliminate risks.

Customer collaboration before, during, and after planned changes can make the difference between success and failure.

Global InfoTek, Inc. proactively mitigates risks by taking early action to reduce the probability of a risk occurring, or reduce the impact of the risk to the project. We believe this is vastly more effective than trying to repair the consequences after the fact.

Global InfoTek, Inc. measures performance by tracking only the most essential performance measures and assuring the cost of the measure is worth the gain. Tracking too many or too costly performance measures is burdensome and could compromise success. Quantity does not equal quality.

Manage Task Progress

Global InfoTek will take the most feasible and reasonable actions to improve performance. Such actions may include determining problem areas, monitoring performance more closely, changing what is being measured to more accurately indicate performance, reallocating resources, or devising methods for improvement.

Global InfoTek, Inc. manages performance by measuring our efficiency and effectiveness with a unique process, while executing the Task Order. Our team develops relevant performance measures, and incorporates them into regular project reviews in a systematic and disciplined way.

This practice sets a framework for providing the right level of management the right information at the right time for decision making. Global InfoTek, Inc. includes in our process a Quality Assurance Surveillance Plan and implements an Earned Value Management System if it is a requirement on the Task Order.

It is our unique management practices and historical approach that sets us apart as a best value provider.

Program Quality Assurance

Our Quality Assurance approach defines a client-oriented organizational structure to support SeaPort-e. We empower our Project Manager and Task Leaders with the authority needed to provide the highest-quality services and products. The Global InfoTek, Inc. organizational structure is based on the principle of vesting the maximum levels of authority and decision-making power to the level of management closest to the client.

Further, our corporate-level leadership provides the resources, tools, strategic guidance, and high-level policies to aid in achieving full customer satisfaction with the quality of our services and products. To accomplish this, we follow four practices:

Empower our Project Manager and Task Leaders through comprehensive training in the skills they need to take care of customers without having to face an overly bureaucratic management process.

Vest our Project Manager and Task Leaders with appropriate authority to commit GITI for all aspects of SeaPort-e contract requirements.

Back this authority with corporate resources. We realize for this authority to be effective, it must be backed by strong central control of and support for practices, procedures, standards, quality management, productivity tools, reporting methods, accounting and tracking mechanisms, and human resource management.

Reinforce the entrepreneurial spirit of our managers, and all our employees, by encouraging them to operate autonomously within the company-wide framework of procedures and standards.

Customer Satisfaction

For Global InfoTek, Inc., achieving customer satisfaction is our primary measure of success. We believe that good communication is vital to reaching a high level of customer satisfaction. If you are a government customer, we want to hear directly from you. We will quickly respond to your inquiries and provide you with all the information that you may need.

Our project staff will work with the customer and stakeholders as an Integrated Product Team. This assures all stakeholders that the right work is getting done the right way, the first time.

Global InfoTek, Inc. has received awards for Customer Satisfaction and project performance for work supporting the Department of Defense during the past twenty years. We have received accolades and awards from our customers with transitioning advanced technologies into operational environment. For example Global InfoTek, Inc. has been the recipient of Significant Technical Achievement and Front-Line Team Sustained Excellence by a Performer Awards.