Set up Alerts in Listen.

Stay in control of your brand with customizable Alerts.

Staying on top of your brand’s digital reputation is a great way to gauge how your audience is talking about you. Staying up to date lets you alleviate customer concerns during a crisis or stay informed about the success of a carefully crafted campaign.

With Alerts within Listen, you are able to receive email notifications based on fully customizable triggers. You can also enable alerts for users or email addresses of employees outside of your Falcon organization.

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One example of utilizing Alerts effectively would be to set up a Listen project around your brand name and creating an Alert that is triggered by a medium increase (50% times average) in mentions.