Together with Lee Bryant of PostShift, I am running a seminar on Digital Identity: Running Thought Leadership Campaigns on Social Media on Tues. June 9th in London. Details here. There are compelling stories emerging from different sectors of employees using...

This post was updated 08.11.16 Enterprise social networks have reached the stage of being a utility in some respects. They are becoming boring in their own right, which means the time is ripe to do interesting and innovative things on top. In this next stage of...

This post was updated 08/11/16 Leadership involvement is an effective way of encouraging employees to adopt social collaboration platforms and ESNs, but it also risks reinforcing some of the mindset and behaviours that these projects are trying to overcome. Too often,...

This post was updated 08.11.16 I’ve previously written on the characteristics of mature approaches to enterprise social networks – those that we see driving real transformation in business. But to reach these levels of transformation, companies have to...

Walking round the CeBIT technology fair in Hannover this week, there was a palpable sense of excitement and hope for the impact that digital transformation will have on German and European business. There were some big, bold displays not only from the large technology...

The following is an outline of the keynote I gave today at the 7th Social Business Forum in Milan, with slides embedded at the bottom of the post. >>You may also be interested to read our research report on The Barriers to Digital Transformation which...

Becoming a social business is not simply about using a new class of tools. It is about using internal and external networks and relationships to best effect, maximising productivity and developing an agile, resilient culture to improve all aspects of the...