How Do I Reset The Installer Code On A 2GIG GC3?

You can reset the installer code on a 2GIG GC3 system using one of two methods. The first involves manually changing the installer code on the system. This will require you to know the system's current installer code. The other option is to perform a hard reset of the 2GIG GC3 panel.

If you do not know the current installer code, then you will need to perform a hard reset of the system. Please note that this will wipe all existing programming and all system configurations. Also, this method will not work properly if Q3 "Lock Default Programming" is not set to "Allow Reset of All Defaults" in system programming.

1. Power down the panel. Remove the system's transformer from the outlet and then disconnect the backup battery on the back of the panel to completely power down the panel. Confirm that the system is powered down by making sure the screen is completely black. If the screen is not black, then it has not been fully powered down.

2. Power on the system. Power the system back on by reconnecting the backup battery and then plugging in the transformer. The system should begin to power back on. This will be confirmed by having the Home and the Emergency buttons on the front of the panel (the + and the square) begin to flash. As soon as this happens, immediately move to step 3.

3. Perform the reset. Immediately upon powering on the system, press and hold the Home and Emergency buttons at the same time. The lights on the system should begin to flash faster. You can release these buttons once the panel's touchscreen appears. The system should be successfully reset.

NOTE: If the system is being monitored through Alarm.com, the alarm dealer can change the Installer Code remotely through the Alarm.com server, without having to perform a hard reset.