Villa Maintenance

Property Maintenance & Management

Enjoying your own property is one thing, maintaining it is something different. During your absence you may find several difficulties:

you don't know what's the status of the house and its environment, especially after bad weather;

the house is not clean, the pool is not open and the garden is not done upon your arrival or the arrival of your guests;

you may want to have done some works in the house or in the garden while you are not there since you don't want disturbance when you are in Italy, but you don't have any one to organise and supervise this for you;

you don't have any one to check your property before the arrival of guests and support the guests during their stay in case of property related issues and emergencies;

you don't know where to go or what to do in the Italian bureaucracy on local, regional and national level: taxes, contributions, insurances, rental authorisations, real estate related permissions and certificates, etc.

Obviously, this doesn't fit within your dream. In your absence you want everything to be settled and when you are in Italy you want to relax and enjoy your own place. Property Management takes all the worries out of your hands: every day, all year round.

In your absence you want everything to be settled and when you are in Italy you want to relax and enjoy your own place.

Based on an intensive intake we will make a property management plan for your property that is fully customised to your specific demands. SpecialUmbria can perform a wide range of activities for you in this respect:

Local representation

acting as key keeper to the property;

acting as owner representative during his or her absence towards staff, suppliers, authorities, also in connection to condominiums;

acting as liaison for security issues;

settling insurance claims related to the property.

Operational management

managing and checking cleaning staff, pool assistant, gardener and other third party staff for whom Property Manager also acts as reference person;

being present to assist with smaller works that need to be done inside or outside of the property;

ventilating (open and close windows and doors of) the property so that adequate air humidity levels are kept and problems are prevented;

checking specific items to be indicated by the owner.

Guest management

checking the property the day before arrival of the owner and/or his guests: garden is done, house is clean and heated or cooled (aircondition) if required, beds are made up, the pool is open and clean (and even heated) if required, necessary repairs have been carried out; if desired the refrigerator is full and flowers are on the table: the property feels 'welcome';

welcoming the guests on the day of arrival, explain them the proper use of the house and if needed receive the security deposit;

being available during the guests stay for any queries and/or to resolve eventual problems;

being present during the check out of the guests, check for any damages/missing items and settle the security deposit;