Artificial Intelligence has been a hot word across all industries lately. Think all the fuss around self-driving cars, Google’s updated Assistant and the general talks of how conversational interfaces are the future of tech. Around 54 percent of retailers already use or plan to…

We’ve all heard the warnings of our impending dystopian future. We’ve read the books and watched the movies, and we know that soon, perhaps in our lifetimes, the robots will take over and humans will be the subservient ones. Our machines will outsmart us,…

Chatbots are over fifty years old. Over many years and many formats, artificially intelligent chat technology has evolved into the bots we recognize today. For all their recent advancements, however, chatbots still leave much room for refinement. The history of chatbots hasn’t been plain…