Online banking is one of the newest internet technologies where multiple benefits are available for both financial institutions and customers. It has enhanced efficiency in the banking sector which has positively impacted on profitability. It reduces some operational cost and enhances the transaction between financial institution and its customers. Online banking or internet banking is much better and faster than previous technology such as ATMs or Electronic fund transfer at the point of sales (EFTPoS). It has some positive impacts and also has some negative impacts. The rate of growth of the internet globally increases day by day. Now less develop or developing countries also introduced online banking for customers like Bangladesh. For example-Dutch Bangla Bank ltd, Eastern Bank ltd. Bangladesh. And as a result increasing profitability is partially dependable by the introduction of online banking technology.

The association between online banking and technological developments has always been interactive and dynamic. The emergence of the Internet and the increasing popularity of personal computers are presented as an opportunity and a challenge for the banking industry. (web1)

This year, financial institutions have used powerful computer networks to automate millions of daily transactions, today often receive only a paper record of the customer sales. Now, when clients are connected to the Internet using personal computers, banks provide similar economic advantages by adapting those same internal electronic processes in the home. (web1)

Internet banking is another flourishing alternate channel of the bank through which customer can do balance inquiry, fund transfer within his own accounts and to third party , open term deposit, inquiry of cheques status, bill payment etc. Also customer can purchase anything from home by the help of Internet Banking. These transactions can be done instantly from any part of the world at any point of time.

It presents a dynamic distribution channel for the delivery of financial services on a superior level. Innovation of this technology has enhanced efficiency in the banking sector because it reduces cost and achieves a better customer satisfaction (Bradley and Stewart, 2002).This online technology is quicker and effective than previous technology such as ATMs.

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Introduction ……………………………………………………………...1
Definition …………………………………………………………………1
How to use e-Banking…………………………………………………….2
Types of E-Banking……………………………………………………….2, 3
Why of e-Banking………………………………………………………...3
Popular services of E-Banking…………………………………………..3, 4
Mains function ofe-banking………………………………………………4, 5
Advantages of E-Banking…………………………………………………5
Disadvantage of e-banking……………………………………………….5, 6
Features of ebanking……………………………………………………..6, 7
Trends of e-banking …………………………………………….7
Tools and software ………………………………………………………….7,8
Reference……………………………………………………………………9
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Exchange of statisticals information amongs banks.
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Enables foreign exchange operations.
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Inter-bank applications like settlement of funds
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between banks.
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Provides facilities like demat operation,ATMoperation,online banking.
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Internet Banking
Internet banking
, sometimes called online banking, is an outgrowthof PC banking. Internet banking uses the Internet as the deliverychannel by which to conduct banking activity, for example,transferring funds, paying bills, viewing checking and savingsaccount balances, paying mortgages, and purchasing financialinstruments and certificates of deposit. An Internet banking customer accesses his or her accounts from a browser— software that runsInternet banking programs resident on the bank’s World Wide Webserver, not on the user’s PC. NetBanker defines a “ true Internetbank” as one that provides account balances and some transactionalcapabilities to retail customers over the World Wide Web. Internetbanks are also known as virtual, cyber, net, interactive, or...