Key AccountabilitiesFrequent interaction with customers in order to quickly address customer concerns.Actively manage the customer orders across the entire life cycle.Answer phones, managing technical questions or product installation / application questions, product availability and pricing, order status.Interpret engineering specifications to accurately create and process project quotations.Answer and manage emails, keep accurate and up to date records.Interface with Account Executives and customers on order requirements and shipment dates.Work and interact with multiple intercompany departments – Purchasing, Distribution, and the Manufacturing facility.

Job Requirements• Minimum of 3 years’ experience in customer service & project quotations• Prior experience in the construction or plumbing industry is a must• Bilingual in French is a must