I must be in the Twilight Zone. I downloaded my RUU from Sprint's download site after failing repeatedly to get a complete download from HTC. I extracted the exe from the zip and connected my phone. (HTC Sync already installed and running.) I get a window saying that RUU setup is preparing the InstallShield wizard that will guide me through the rest of the process. The window disappears, then nothing. No other window pops up, nothing unusual seems to be running in Task Manager. Nothing happens after the initial window asserting that InstallShield will run. Anybody else experience this?