When I was looking for body shops this place had one of the best reputations in DFW. They have a parking lot full of R8s, Maseratis and Ferraris, along with contracts with most of those dealerships. We're not talking about Service King, here; if we were, I wouldn't have been shocked to see this outcome or level of quality.

So basically they did not care about your car because with those types of cars in their shops, I would think nothing but the best work around from them as you did. I really feel for you on this situation, so what are your plans?