Questions & Answers

Whenever our spin cycle is done the washer stops and there is a loud banging and thumping noise. Its like the inner basket is moving or the unit it resisting the stop. We took the washer apart and are going to replace the springs just to be safe but could it be something else?

ANSWER Hello Alexa,
Based on the information provided it sounds like you have a bad clutch assembly on the unit. The clutch 285785 would need to be replaced. The following link is a video that will show you how to replace the clutch assembly. http://www.youtube.com/watch?v=7RS1l6t8efc&autoplay=1