2) Have your order number handy and fill in the blank; all you need is your order number and e-mail address.

3) Let us now which items are you returning and the reason of your return or exchange.

4) Print out your pre-paid label (only valid within US, international you will have to pay for your own shipping label) provided by Voila Bebe Shop.

5) Package your items carefully, items must unworn, undamaged, and have the tags still on them.

6) Shoes must be in their original, undamaged box as it is considered part of the item. Upon processing the return or exchange, the Seller will refund the item's’ purchase price less (less the $5.95 return fee) to your original payment method.

STORE CREDIT AT VOILA BEBE SHOP? We are happy to help you with a store credit for any item you will like to return. We do not charge any fee for store credit. Just go to a portal: