(ouch ouch ouch ouch ouch)That's the sound of me trying to turn my head and failing miserably...well not exactly failing, but failing to do so without pain. I can't tilt my head back either, not even far enough to dab a bit of moisturizer on my neck.It's been like this for a few days but got really really bad on Friday.My private medical consultant aka my sister (qualified nurse) recommended ibuprofen, deep heat and ice in varying quantities and also to stay away from the doctor unless I wanted my wallet to be in as much pain as my neck!

I'm thinking that this might have been caused by my last visit to the dentist (Tuesday) for part 3 of my root canal, but if it doesn't clear up by Monday I'm going to have to cancel my next Tuesday's appointment cause there's no way I'll be able to lie back with my mouth open long enough for 3 fillings!

And talking of pains in the neck, on behalf of my sister, I wish to badmouth the Tesco online ordering/delivery service.

Last week she spent about an hour online doing her grocery shopping for the week. The following day she was phoned up to say that the order had been cancelled. Something to do with them trying to send it from the wrong depot and not being able to send it from the right depot because the delivery truck was broken down. Fair enough thought my sister and struggled down to the shop with 3 kids in tow to do her shopping in person.

So this week she tries to do the order again and gets allocated a delivery time for the next day. As it happens she's minding a few extra kids as well as her own, so she knows she's going to need the food. A few hours after her alotted time slot and no food has shown up. Naturally a bit pissed off, she checks the status of the order only to find that it's been cancelled...only this time nobody told her. So she phoned a helpline and the operator wasn't a lot of help, being able to confirm that yes the order was cancelled, but not why. So my sister asks to be put through to the online help only to be told (at 4pm ish) that they've all gone home for the day.

So there she is, stuck in the house with too many kids and not enough food and no way of getting to the shop to get more and not even a loaf of bread to make jam sandwiches for them. So she's rightly pissed and tells Tesco, fine, they've just lost her as a customer.

I'm encouraging her to tell all her friends just how crappy Tesco have been to her and also to write both to the Tesco head office and as many newspapers as she can think of.

I'm doing my part by posting this here. Now it *may* just have been bad luck on my sister's part, but for it to happen twice? I don't think so.

So if you're planning on ordering online from Tesco, just make sure you have plenty of food in the house to tide you over in case they screw with you as well.

Comments

a: having read earlier/later in your posts that you're off for a few days, do you want to visit and abuse our reclining/massaging chair... I'll provide drinks... I'm off all day tomorrow excepting around 2ish when I have to visit the dentist.

b: has your sister done shopping via superquinn? Apparently they have the ordering thing down pat!