Receive Your Trade Value

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Frequently Asked Questions

How long does the process take?

Generally, it can take up to three business days (after your gear arrives) to check in and test the gear, and two business days after that to process your payment or trade value.

How will I be paid for my gear?

In addition to trading up for new gear, we also offer the options of remitting payment via cash, check, bank wire or Paypal options.

Do I get paid in advance for my gear?

No. In order to properly assess the value of your equipment, we need to see and hear your trade-ins firsthand. We are an established company that has been handling the sale of used and vintage gear for over 20 years. Our process ensures that we take the utmost care when receiving and handling these valuable items.

My gear is broken, will you still take it?

In most cases, we will accept broken gear. Properly document the issues when telling us about your equipment so that we can best assess the value of the piece.

My gear has a few scratches, is that okay?

Yes. Our expert tech staff can fix minor to major cosmetic blemishes. However, depending on the condition, these imperfections could affect your trade-in value.

I'm selling a lot of gear. Are you guys interested?

Yes. We make purchases of all sizes from individual units on up to entire studios.

Do you guys offer brokering services?

We do offer brokering services, although only for larger items like recording consoles and highly sought-after vintage items. If you have questions about brokering, please give us a call at 888.653.1184

How do I pack up my equipment for safe travel?

To make sure that your package arrives safely, please take extra care in packing your gear up. Watch this video to see how we recommend you handle this process.

Still have questions? Let us help!

Hear Our Customers

“I have no ideas for improving service, but wanted to give a shout-out to my sales representative, Ryan McGuire. Ryan has been more than a knowledgeable advisor, but more like a partner in my studio build and recording process. I always get the sense that Ryan digs deep for a revealing answer versus just a nuts and bolts quick response. I will certainly continue my studio build through VK. ”