What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.

Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!

You may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.

The student name that you use when setting up your account will appear on your RSA certificate. Please ensure that you spell your name correctly and write your name exactly as it appears on your photo identification including your middle name.

Once you've successfully completed your course you'll need to fill out some information which is required by the Australian Government. We simply need
a few bits of information about you and your USI number (more information here).
Once we've got this information we will email your certificate to you.

If you fail a quiz you will be locked out for 1 hour allowing time to study that section again. After 1 hour the quiz will be unlocked and you can try again. If you need to have the quiz unlocked within the hour you can contact us via chat or email for further assistance.

Our online courses enable you to gain the skills and certification you need anywhere - even in the comfort of your own home. Our course content and
learning management system is industry-leading, enabling you to achieve best results first time.

Hospitality

Currently RSA trained in NSW is recognised in most other states of Australia. If you are from outside NSW and have an RSA Certificate from another state you can do the RSA with TCP and we will give you a $10 discount when you bring in your other Certificate as proof.

You can once you have received your interim certificate, except in the Kings Cross precinct. If you work in this area, you need to have a Competency RSA
Photo Card before you can sell or serve alcohol.

An OLGR Competency Card for RSA and RCG is mandatory in NSW. The RSA SITHFAB0098 Statement of Attainment is a nationally recognised unit of competency from the Cert II Hospitality this is accepted in WA, NT & SA. In Queensland a QLD OLGR RSA certificate is mandatory. In Victoria & Tasmania you must have a Certificate issued from an RTO approved in that state therefore in all those states you will need to attend another course. Expiring certificates: All RSA/RCG certs that were issued before 2007 have expired. Avoid the fine and get recertified.

Each state and territory have different requirements, QLD, SA, WA, NT, NSW & ACT all accept online but only if the course is conducted with a provider approved by the relevant state government. In VIC you can complete an online bridging course provided your current RSA certificate was obtained by attending a face to face course. TAS does not accept online training.

Nationally recognised RSA Certificates do not have an expiry date however, there is a requirement that qualifications are current with the SITHFAB009A Provide Responsible Service of Alcohol course code. The certificate must also state the name and RTO no of the approved Registered Training Organisation (RTO) where it was obtained. For further information regarding each State’s requirements and a list of approved training providers, click on the links below: Western Australia - click here Queensland QLGR certificate is valid for 3 years - click here Northern Territory - click here South Australia - click here ACT certificate is valid for 3 years - http://www.ors.act.gov.au/community/liquor/liquor_-_employees#RSA New South Wales OLGR competency card is valid for 5 years. If you have an old paper certificate these are being phased out over the next 5 years check http://www.olgr.nsw.gov.au/photocard.asp to find out when your certificate expires. You need to sit the course again to be eligible for a competency card whether your certificate has expired or not.

Every establishment has its own house policy and induction training programme and you should familiarise yourself with them and practice these in your
place of employment. Alternatively, we offer hands on training via our Sydney Bar School. Visit www.sydneybarschool.com.au.

On 28th January 2014, the NSW Government released a statement saying that the online RSA course for NSW could be revoked. It was discussed in Parliament
the next day. Although there has been no official notification that this proposal has been implemented as a result of those discussions, TCP TRAINING,
along with many other companies who offered the NSW course online, have made the decision to offer a classroom course as an alternative until a final
decision has been made. The reason for this is, if the course is revoked, anyone who has enrolled in the course but not yet completed the course, would
not qualify for a certificate. We don’t want you to miss out on your certificate.