Accessibility

We are committed to making our website accessible to everyone regardless of disability, capability or technology.

We have designed our website to adhere to W3C Level 2 accessibility guidelines and strive to adhere to this with everything we implement, enabling customers with disabilities to use our site easily.

We work with the Shaw Trust to address accessibility issues on our site. This is an ongoing process which we are working hard to improve.
Some of the measures we have already taken to ensure our site is accessible include:

Our web team are aiming to meet the Web Accessibility Initiative guidelines, but if you feel there are any other improvements we can make, then contact us at communications@confused.com

If you have difficulties using our website with certain web browsers or other software, we want to know about it. Our customer support team may be able to help you use the site. Contact us at communications@confused.com

Reading our documents

Documents on our site website are provided in a variety of formats. Most computers already have the software to open these document formats.

Alternatively you can change the resolution of your computer screen to make the entire screen display bigger or smaller. Depending on which sort of computer you are using, this can be done in the following ways:

Choosing your own screen colours

You can use your web browser options to choose your own colours. Depending on which web browser you are using, this can be done in the following ways:

Google Chrome: This can be changed by installing plug-ins such as the “High Contrast” plug-in. This is done by selecting the menu tab > Setting > Show advanced settings > Accessibility > Add additional

Confused.com, 3rd Floor, Greyfriars House, Greyfriars Road, Cardiff, CF10 3AL, United Kingdom
Confused.com is a trading name of Inspop.com Limited and is authorised and regulated by the Financial Conduct Authority

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