278 Customer Ratings

50 Customer Reviews

Customer service was excellent and very appreciated. I honestly was made to feel very welcomed.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Angela

montgomery, AL

September 16, 2016

I just love the service and my location

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sharease

Birmingham, AL

August 23, 2016

I was very impressed with the customer service that I received and the price definitely fit my budget. Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Satoya

Montgomery, AL

July 26, 2016

Ariane was very helpful she was the only manager working there at the time

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Iman

Birmingham, AL

May 15, 2016

The lady that helped me, gave really good tips on moving my things in, she was awesome :)

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Harvest, AL

May 3, 2016

Clear explanation of services and well organized,

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Jason

Montgomery, AL

March 7, 2016

Everything is fine, other than there are never enough carts, EVER & that really does need to be improved, especially when your unit is all the way in the back & we have a lot to put in storage

Staff

5.0

Cleanliness

5.0

Expectations

3.0

Satisfaction

3.0

Recommend

4.0

4.6 out of 5 stars

By James

Montgomery, AL

February 25, 2016

Very satisfied...

Staff

4.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Rick

Pike Road, AL

February 24, 2016

Only left because we moved.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Monica

Montgomery, AL

January 25, 2016

You exceeded all expectations

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Lynetta

Montgomery, AL

December 24, 2015

Whenever I need a storage space. Uncle Bob's is my choice.

Staff

4.5

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.0 out of 5 stars

By Jason

Montgomery, AL

October 30, 2015

Not happy with price increase.

Staff

3.8

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By James

Montgomery, AL

October 17, 2015

I Was very impressed with Cameron. He was nice, professional, knowledgable and not pushy.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tresa

Montgomery, AL

October 17, 2015

GREAT CUSTOMER SERVICE!!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Katrice

Montgomery, AL

October 9, 2015

All expectations were met!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Pam

Thorsby, AL

August 27, 2015

Everything there is nice and clean. I wished I had asked for a unit closer to the entrance since I'm semi handicapped but I'll make do with where I am.

Staff

4.2

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.4 out of 5 stars

By Algarie

Montgomery, AL

August 17, 2015

The only problem I have had is when I need to retrieve something out of my storage unit there is never a dolley or cart there to use.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.9 out of 5 stars

By Patricia

Montgomery, AL

August 10, 2015

the best thank you

Staff

4.3

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Holley

Montgomery, AL

June 26, 2015

Everyone's very helpful and informative.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nakia

Montgomery, AL

June 25, 2015

I love the storage place that i picked. My items were in a locked and secure building. The people were very nice and very knowledgeable

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gerald

Montgomery, AL

May 27, 2015

Quality service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ann T.

Montg, AL

May 27, 2015

Cameron does a great job as well as the
others on staff. They are friendly
and always very helpful. Customer service at its best!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Janice

MONTGOMERY, AL

May 27, 2015

I was very, very satisfied with my move-in experience. Customer service was superb and the rental space was just what I expected--clean, spacious,cool, and secure. Many thanks to the team on Richards Road. They are the best!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sandra

Montgomery, AL

May 19, 2015

The use of the truck for free when u rent a unit is awesome, it saved me $. Having proper equipment to purchase during a move like boxes, tape, locks & bubble wrap at the storage site is very accommodating. Most of all the nice, friendly,respectful service was very pleasing.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sandra

Montgomery, AL

April 28, 2015

extremely nice and professional

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Sharon

Flushing, NY

April 28, 2015

Very kind and helpful the Associates at Uncle Bobs, I just wish that they would be more available to answer the phone and maybe you could extend hours until 9pm.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.6 out of 5 stars

By Gregory

Montgomery, AL

April 27, 2015

Need more flat bed cart to assist with moving items

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Victoria

Montgomery, AL

March 26, 2015

great job

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Deborah

Montgomery, AL

March 12, 2015

Expectations were met!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Rick

Montgomery, AL

March 4, 2015

You guys are great...

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Almeter

Montgomery, AL

January 27, 2015

The manager helped me out so much he helped me with answers and solutions that I never thought of you need more people like hin.

Staff

4.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lakenya

Montgomery, AL

December 20, 2014

Uncle Bob's the BEST choice for all your storage needs.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By William

Montgomery, AL

October 27, 2014

Scott had the paperwork I did online printed and ready for my signatures. Doing paperwork online saved me time on the move-in process.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.2 out of 5 stars

By Celeste

Honolulu, HI

October 1, 2014

i live in hawaii, and so i rarely visit the store or have to call them. i DO like that if i am late, or forgot a payment, they call me to remind me before they try an aution off my stuff.

Staff

3.0

Cleanliness

3.0

Expectations

3.0

Satisfaction

3.0

Recommend

4.0

5.0 out of 5 stars

By Milton

Montgomery, AL

September 23, 2014

I will choose you for my next storage needs. Thanks.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Valencia

Birmingham, AL

September 1, 2014

Just have had great experience

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

2.9 out of 5 stars

By Kelvin

Montgomery, AL

August 28, 2014

I was told something different by another manager

Staff

3.3

Cleanliness

3.0

Expectations

2.0

Satisfaction

3.0

Recommend

3.0

5.0 out of 5 stars

By Jeannine

Montgomery, AL

August 27, 2014

No, you do a fine job.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Patricia

Pike Road, AL

July 28, 2014

When I am visiting the Storage Facility to remove items or store additional items, I would like to have flat-bed carts in the facility or accessible to me I can retrieve from another building.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.6 out of 5 stars

By Shakeria

Stockbridge, GA

June 29, 2014

It was everything I expected

Staff

4.5

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Auburn, AL

June 17, 2014

I needed to reserve a unit outside the allowable dates on the computer and I was directed to your associate on site who worked out my situation. Very helpful. Thanks

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lynn

Montgomery, AL

April 25, 2014

Very polite, knowledgable, and offered suggestions on locks and other services

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Richard

Maxwell AFB, AL

February 27, 2014

Push carts at entrances are PERFECT! They turn two person dropoff/pickups into a one person job. Nice touch. Recommend at least four at each entrance during high traffic times, we had to wait once for a cart ... but worth it, so not necessarily a complaint. Your staff is amazing. We recently had our credit card jacked during the Target Department Stores personal identity theft fiasco. Uncle Bob's called us to alert us personally. She saved us being late and you got your money on time--everybody won! Thank you so much for these little things that have kept us very happy customers.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Denise

Hernando, MS

February 27, 2014

The only complaint I have is that when we do have a need to go to our unit there are never any carts available. I think it's possible that people leave them in their units! Perhaps some more carts could be purchased or a closer check on where the carts end up??? Just a suggestion.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Brunetta

Montgomery, AL

February 27, 2014

very satisfied!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Casey

Montgomery, AL

February 26, 2014

Great services

Staff

4.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.6 out of 5 stars

By Mary

Montgomery, AL

February 18, 2014

I have not visited the office in over a year. We paid in full last year. I am paying month to month with a credit card over the phone, so I have had employee contact over the phone. The new guy (my memory is terrible and I feel bad I can't remember his name) is really great, sharp, understands where my questions are coming from. I do hope UBob will bring back the "pay yearly, get a month free" discount soon.

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Mary Ann

Milton, DE

October 28, 2013

I LOVE my Uncle Bobs Self Storage as I am out of state and when I do come to Alabama to my storage unit the employees are so helpful and kind. Last time I was there I had to have my lock cut off and they done it in just a matter of minutes and were very kind and helpful.. They are always smiling and answer my questions.. When I call from out of town they answer questions right of way and are happy to talk to me. I love the help they give and how they are happy to help.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Debra

Capitol Height, MD

September 23, 2013

I was very happy with my storage for the short time I was there.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Ashley

Mont, AL

September 23, 2013

Very nice storage facility. I wish they had more carts though to move items back and forth into the unit.

Staff

4.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Montgomery

Located along Richard Road near Lake Lecroy, Uncle Bob's Self Storage facility in Montgomery offers a fenced and well-lit environment to store your valuables, complete with surveillance cameras for added security. As a token of appreciation for renting a storage unit with us, we offer a free truck rental to help you easily transport your belongings.

Serving the Communities of:

Chisolm, Pike Road, Dannelly
36106, 36109, 36107

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!