Onsite customized training is available. Call Workforce Education at 859-622-8405 for a free quote or to register today! Visit www.ceo.eku.edu/workforce for more information.

“First Line Supervision Certificate Program”Now that you’re a supervisor, you have most likely developed the technical skills required in your field. Your continued success now depends upon the ability to get things accomplished through others. EKU’s supervision program helps develop your interpersonal skills or “people skills” area. The programs are designed to offer a bridge between technical skills and supervising others to increase overall company performance. These classes are helpful for new supervisors, those without formal training, and workers who hope to move into a supervisory role in the future.

“Basic Supervision Certificate”The First Line Supervision Program begins with an 18-hour seminar (3 one-day classes), Basic Core Concepts I. Participants then select an additional 18 hours (3 days) of elective seminars—6 hours of which may be computer classes. This completes the Basic Supervision Certificate for a total of 36 hours. Basic Core Concepts I is required to receive the Basic Supervision Certificate.

“Advanced Supervision Certificate”Advanced Supervision is the second phase of the program and consists of another 18-hour seminar (3 one-day classes), Advanced Core Concepts II. Participants then select an additional 18 hours (3 days) of elective seminars—6 of which may be computer classes– for a total of 36 hours of training. This completes the Advanced Supervision Certificate. Advanced Core Concepts II is required to receive the Advanced Supervision Certificate.

Elective Options: Accident PreventionHighlights practical approaches to promote safety and prevent accidents in the workplace. Business WritingImprove your written communication skills. Coaching & Workplace CommunicationAssess employees’ development needs and respond with appropriate leadership style. Conflict ManagementUse communication skills to defuse conflict and solve problems. Learn how to respond successfully in a variety of situations that occur in the workplace. Creative Problem SolvingLearn how to effectively apply creative techniques for problem solving while capitalizing on your own creative talents. Dealing with Difficult PeopleThis course emphasizes communication and flexible thinking as key methods of dealing with difficult people. Effective Team BuildingLearn the practical framework required for building teams within a work unit. Embracing your Emotional IntelligenceLeaders will benefit from this course by understanding how aware they are of their emotions as well as those of others, how to deal with negative emotions, and how to utilize positive emotions to improve their leadership performance and that of their team. Legal Issues for SupervisorsExplore legal aspects and obligations of being a supervisor. Managing StressFrom burnout to performance...learn what causes stress, its effect on behavior, physical and mental health, and ways to alleviate stress. Motivating EmployeesLearn practical leadership skills to increase employee motivation and performance. Presentation SkillsAs a supervisor, having good presentation skills is a must...but it can also be intimidating to speak to a group. This two-day seminar provides the opportunity to develop your presentation style in a safe environment. Sexual HarassmentLed by a practicing attorney “policy to prosecution”...current issues that supervisors need to know for today’s workplace. Time ManagementDesigned for anyone who wants to do a better job managing their time—both in the workplace and at home. MS 2010Instructor-led Microsoft 2010 computer classes are also available.Only one computer class may count towards each certificate.

BasicCore Concepts ICore Concepts I provides participants the opportunity to learn vital skills needed to successfully supervise in today’s ever-changing workplace. This course is based around the book Taking the Step up to Supervisor by Geoff Nichols and includes the following topics: Learning your New Role, Expectations of Supervision, Motivating and Coaching Others, and other critical issues.

AdvancedCore Concepts IIAdvanced Core Concepts II offers an opportunity for a supervisor to expand the concepts introduced in Core I through detailed examination and case-study experience. Added material includes the performance appraisal process, the changing workplace, legal aspects of supervision, and growing into management. Learn to make your best skills as supervisor become second nature.

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