Facebook assigns service failure to “Server Configuration”

The day Zuckerberg's empire trembled. Or, in other words, the day we realize our addiction to Facebook Messenger, Instagram, as well as WhatsApp. The failure has also been extended to services less Workplace, or even the Oculus. It was about 14 hours of “blackout”.

Undeniably the biggest flaw felt within Facebook, although it has already seen something like that in 2008, but then the social network had “only” 150 million users. However, it surpasses 2.3 billion monthly active users, a greatness that implies new and double responsibilities.

Failure lasted for about 14 hours

It was not the biggest interruption ever in the history of this company, although it was the most alarming for its mass of users. With few exceptions, Facebook Messenger, Instagram and WhatsApp were inaccessible, or partially unusable for about 14 hours. The failure began yesterday (13) at 3 pm.

Now, around 4:30 p.m. this Thursday (March 14, 2019), Facebook has finally clarified what motivated this failure. So far, the company has merely ensured that it was not a computer attack, nothing more. In his words, he assured that it was not a DDoS attack.

We're aware that some people are currently having trouble accessing the Facebook family of apps. We are working to resolve the issue as soon as possible.

This was the only information provided during yesterday (13) by the company. However, now the American technology puts an end to the whole situation. The causes of the incident relate to the “server configuration”. This according to the publication made by the own through its Twitter account.

Yesterday, as a result of a server configuration change, many people had trouble accessing our apps and services. We have now resolved the issues and our systems are recovering. We are very sorry for the inconvenience and appreciate everyone's patience.

Yesterday, as a result of a change in the configuration on the server, several people experienced trouble accessing our applications and services. Now we have solved these problems and our systems are recovering. We deeply regret the inconvenience and thank you for your patience.

The flaw was made in Facebook Messenger, Instagram and WhatsApp

In declarations to the agency Reuters, a company spokesman said that the social network is already 100% accessible, even in the most affected regions, even in the areas most affected by the “blackout.” However, the Facebook group said it was investigating the exact causes that caused this major flaw in its ecosystem.

In addition, the business group owned by Mark Zuckerberg says he is considering a possible compensation to affected companies. We remind you that various business entities depend on the WhatsApp, Facebook Messenger, Instagram, and Workplace services for the execution of their activity.

We are aware of an issue impacting people's access to Instagram right now. We know this is frustrating, and our team is hard at work to solve this ASAP.

Instagram would be the first to recover from this flaw, followed by WhatsApp. Finally, during this afternoon, Facebook Messenger and its social network, said to be now again at 100%. There is now the memory of the fright, with more than 12 hours without or with partial access to all three services.