Membership Benefits

What are the benefits of the program?

Office Depot OfficeMax Rewards Members get 2% back in rewards on their favorite supplies, furniture, technology and more; members-only savings; rewards for recycling ink and toner cartridges (up to 10 per month); and rewards for product reviews (limit 3 approved reviews per month, rewards post within 5 days).

Members become VIP Rewards Members by spending $500 or more within a 365 day period. In addition to enjoying everyday benefits listed above, VIP Rewards Members also get 5% back in rewards on ink, toner, paper and print/copy/ship services, FREE delivery with no minimum purchase required (oversized and special order items excluded) and exclusive VIP perks –Please note that VIP status will be effective 30 days after the required $500 in purchases are posted to the member account. Returned items, the value of free gifts with purchase and the redemption of reward certificates and merchandise gift/cards will not count toward the $500 requirement. Members enjoy VIP member benefits for the 12 months following their VIP benefit effective date.

Did my membership number change?

How can I request a membership card?

You don’t need a card to earn rewards! Simply provide your phone number or email address at checkout. You can also access your digital membership card by downloading and logging in to the Office Depot mobile app.

Rewards

How can I track my rewards?

Rewards are issued as a reward certificate at officedepot.com/rewards. You can also access your certificate on your smartphone or in store by asking a cashier. Program rewards are paid out monthly as a rewards certificate when a minimum of $3 is earned. (See below for details on certificates.) Program rewards for everyday purchases and all recycling rewards are available online within 30 days after the end of the calendar month. Bonus rewards are paid out separately and do not contribute to the calculation of Program rewards. Bonus rewards are issued the next day after the promotion posts. Reward certificates are valid for 60 days after the date of issuance. No extensions or exchanges will be allowed for expired rewards certificates.

Are there any restrictions when redeeming my reward certificate?

Reward certificates cannot be used on purchases of any gift or prepaid cards. You can redeem rewards in up to a limit of 3 transactions per day, when accessing via our cash registers at check out in store for redemption. Remaining balances will display on the bottom of your store receipt and online.

Is there a limit to the rewards I can earn?

Members earn 2% back in rewards on everything except the following: delivery fees, postage stamps, gift or pre-paid cards, tech services, third party services or any BizBox or Centriq services.

There is no limit to the amount of rewards you can earn.

Rewards are earned on the final price paid at checkout for an item or service, excluding tax and delivery fees, after all discounts are applied and after deducting the value of any free gifts with purchase and the value of any reward and/or merchandise certificates/cards applied to that purchase.

Can I use my reward certificates with coupons?

What happens to my rewards when I make a return?

Rewards are not earned on returned merchandise. If you’ve already earned rewards on an item but later return it, adjustments will be made to your account and your Reward Amount may reflect a negative balance.

What if I forget to use my member number when shopping?

Log in to your account at officedepot.com/rewards, click Rewards Activity, and then click "Add a Purchase" to request rewards on your purchase. Rewards on purchases must be requested no later than 3 days after the end of the calendar quarter in which the purchase was made.

What if I forget my login name?

Click on the “Forgot login name/password?” link when logging in. You can modify these by clicking on the “Login Name, Password & Security Question” link in the “Your User Settings” section on the My Account page.

What if I forget my password?

Ink and Toner Recycling

How do I get rewards for recycling ink and toner cartridges?

You get $2 back in program rewards for each ink or toner cartridge that you recycle, up to 10 cartridges per month, when you make a $10 qualifying purchase the same month. You can recycle additional cartridges, but rewards will only be issued on 10.

Qualifying purchases include any product or service purchase made in store, online, by phone or fax excluding: taxes; delivery fees; postage stamps; gift and prepaid cards; and purchases made with reward and/or and merchandise certificates/cards.

All brands of ink and toner qualify for recycling rewards.

How can I view my recycling rewards?

Log in to your account at officedepot.com/rewards and click on the "Rewards Activity" link. Recycling rewards will post to your account approximately 5 days after your $10 qualifying purchase is made that month. Be sure to keep your recycling receipts for your records.

Office Depot® Credit Account

Did you know you can link your rewards membership to your Office Depot Credit Account?

You can link your Office Depot Credit Account to your Office Depot OfficeMax Rewards membership so you can enjoy rewards and credit benefits with just one card! Visit officedepot.com/creditrewards and follow the steps to link and start enjoying rewards automatically when you use your Office Depot Credit Account.

The Office Depot® Business Account with Full Balance Due Terms cannot be linked to your rewards membership.

I already have an Office Depot Credit Account, but I do not have a rewards membership. What do I need to do?

First, join Office Depot OfficeMax Rewards either in store or online at officedepot.com/rewards. Then, log in or create your online shopping account on officedepot.com/rewards. Click on “My Account” on the upper right section of the page. In the Payment Section, click “Manage Credit Cards.” Fill out all the fields. Be sure to check the box that says “Link to My Rewards Account.”

There are multiple cardholders each with their own rewards membership on my Office Depot Credit Account. Can we all link our Office Depot OfficeMax Rewards membership to the Office Depot Credit Account?