WE’RE HERE TO HELP

Part of what makes Safe Haven one of the fastest-growing segments of ADT is that we enjoy taking care of our customers. Whether you need help resolving an issue or simply need information, we are committed to providing you with exceptional customer service.

If you can’t find what you’re looking for below, feel free to contact us with your issue. We’ll be happy to work with you to resolve it.

JOIN myADT

GET MORE FROM YOUR SECURITY

Now that you’ve chosen ADT, join myADT to get more from your security all in one convenient place. Once you join, you’ll be able to:

Pay your bill online

Get insurance certificates

Order yard signs

Update your emergency call list

View alarm activity, even while you’re away

And more

Joining is simple and takes just a few moments. Get started today.

GETTING STARTED

Step 1: Go to myADT.com and you will see the screen above. Click “Create an Account.” This will bring up the “First, let’s find your account” Screen.

Step 2: Fill out your primary phone and verbal password.

If you need help with any field, simply hover above the question marks for help.

Fill in your First Name and Last Name.

Fill in your Email Address.

Create a Web Password and Confirm it.

Finally, choose a Security Questions and and Answer.

Check the box to accept the Terms of Agreement and click Complete Registration.

When you click on “Find Account” the system will bring up your address.

Step 3: Select your address and click “Enter”

Step 4: Fill out the “Account Verified” screen:

If you need help with any field, simply hover above the question marks for help.

Fill in your First Name and Last Name.

Fill in your Email Address.

Create a Web Password and Confirm it.

Finally, choose a Security Questions and and Answer.

Check the box to accept the Terms of Agreement and click Complete Registration.

Step 5: You will receive an email requiring you to click a verification link that verifies the email address that you used and has you verify the completion of the registration.

Then you are ready to Log In.

ONCE YOU LOGIN

Once logged in, you should poke around and check things out.

Verifying your emergency list is a great idea at this point. Make sure those are really the people who should be called if an emergency were to happen and verify all numbers are correct. In this section you can also set up a Vacation Reminder. Now why would you need ADT to remind you to update contacts when you leave on vacation? Well let’s say that your family takes an annual camping trip or Christmas vacation? If all the people are on your trip with you, it might make sense to replace your son with a neighbor for this trip.

You can also check the latest events with your system, order window decals or a sign, make a one time payment or go paperless.

A great idea is to go into your Systems Tab and print a certificate of insurance (we will also email you one within a week of your install,) and set up an “inactivity alert.” This will alert you that you have not tested your system. It is an industry standard to test your system once a month.

What’s next? If you are active on your smart phone…. download that myADT.com app!

My ADT

You can download the myADT.com app for iPhone here and for Android here. If you prefer the app to the on-line site, you can also register your account with the app as shown in this video. The myADT.com app let’s you take all of the on-line capabilities with you where ever life may take you. Pay a bill at 3am from Hawaii or order a new sign right after your teenager runs it over on your drive to work.

QUESTIONS?

CALL US AT 877.842.0818 OR

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By clicking I agree to be contacted by Safe Haven Security even if I'm on a Do Not Call list. In addition, by clicking the check box I consent to be called back by Safe Haven Security at the phone number provided, including cellular, which may be generated from an automated phone dialing system. You are not required to provide this consent to make a purchase from us.

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This is a great company, and I got my rebate back in the exact time frame they said I’d get it. I would reccomend this company to anyone!

Ally B.Kansas City, MO

The sales team was professional and the service installers were nice and courteous. That and a great price is all that anyone can ask for.

Bryan H.Cool Agency

We are more than satisfied with the service we received from your organization. Brandon, Steve and Dustin went above and beyond and never faltered from giving us the best of customer service. The sales experience from start to finish was professional, pleasant and spot on.

$99.00 Customer Installation Charge. 36-Month Monitoring Agreement required at $33.99 per month ($1,223.64). Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. ADT Pulse Interactive Solutions Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Pulse Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Pulse Interactive Solutions Services/Equipment. All ADT Pulse Interactive Solutions Services are not available with the various levels of ADT Pulse Interactive Solutions Services. All ADT Pulse Interactive Solutions Services may not be available in all geographic areas. Standard message and data rates may apply to text alerts. You may be required to pay additional charges to purchase equipment required to utilize the ADT Pulse Interactive Solutions Services features you desire.