目次

"The key issue in telecoms software is digital transformation, which is driving significant change in the USD80 billion market for telecoms software and related professional services."

Telecoms software and related professional services revenue will grow at a CAGR of 5.9% from USD80 billion to over USD100 billion by 2020. The efforts of communications service providers (CSPs) to become digital service providers will drive this growth but - more importantly - will lead to dramatic growth in spending on cloud and network function software.

THIS REPORT PROVIDES:

recommendations for how vendors and CSPs can approach the changing demands on telecoms software

a detailed 5-year forecast of the worldwide telecoms software market, split according to the following areas:

Application segments

analytics

customer care

network orchestration and management

revenue management

service assurance

service delivery platforms

service fulfilment

cloud software

network function software

Regions

Asia-Pacific (APAC)

Central and Eastern Europe (CEE)

Developed Asia-Pacific (DVAP)

Emerging Asia-Pacific (EMAP)

Latin America (LATAM)

Middle East and North Africa (MENA)

North America (NA)

Sub-Saharan Africa (SSA)

Western Europe (WE)

Telecoms service types

consumer wireless

consumer fixed

business wireless

business fixed

ABOUT THE AUTHORS

Larry Goldman (Head of Telecoms Software Research) leads Analysys Mason's work in telecoms network and software research. His current focus is service provider digital transformation. He co-founded OSS Observer, now part of Analysys Mason. Larry has over 30 years' experience in telecoms networks and software. Before founding OSS Observer in 2003, he was OSS Program Director at research firm RHK. Prior to joining RHK, he was Director of the Network Solutions Group at Tellabs (now Coriant), managed OSS development at GTE (now Verizon), and spent 12 years at Hewlett-Packard, where he was a manager responsible for telecoms-related software development. Larry is a frequent speaker at industry conferences.

Atul Arora (Analyst) is a member of Analysys Mason's Telecoms Software research team, and manages and contributes to the Customer Care, Telecoms Software Forecasts and Telecoms Software Market Shares programmes. His areas of interest include the digitalisation of communications service providers' (CSPs') systems, omni-channel customer care and CSPs' use of social media. Atul has worked on a range of projects for telecoms operators and vendors, which include providing strategic advisory, market assessment and forecast modelling. He holds a bachelor's degree from Jaypee University (India) and a master's degree in neuroscience from University College London.