The Internal and External Effects on the Functions of Management

The Internal and External Effects on the Functions of Management
Nicole Sainz
MGT230
April 17, 2012

The Internal and External Effects on the Functions of Management
The four functions of management include planning, organizing, leading, and controlling. These functions of management are necessary for a company, such as Amazon, to be successful in a continuously advancing world. Many external and internal factors influence the performance of the four functions of management within Amazon. Some internal factors include ethics, diversity, and innovation. Ethics affects the leadership and controlling functions of management, while diversity and innovation utilizes the leading and organizational functions of management. Some external factors that affect the four functions of management include technology and globalization. The need of technology and globalization takes organizational planning in order to keep up with the increasing demand of readily available products at Amazon across the world.
One major factor to a company’s success is the moral and ethical integrity of Amazon’s management team. Amazon’s ethical stance determines the quality of employees the company is able to retain, as well as maintaining their loyalty to the company. If managers display ethical integrity, the employees would be stimulated to perform well, building leadership within the company. If Amazon does not practice ethical integrity, the employees do not perform to their best. This may cause late shipments, or damaged product. This low quality performance would be hard to turn around since they stem from the company's missed opportunity. Likewise, the ethical integrity of Amazon reflects on their customer patronage, ultimately leading to the success of the company. A customer who is confident that they will get the goods or service, on the terms promised, will be a customer who...