Imprint & Privacy Policy

Privacy Policy

We, Delphi Lodge, Leenane, County Galway, Ireland are pleased that you visit our website and thank you for your interest in our company. We take the protection of your personal data and their confidential treatment very seriously. Therefore we act in accordance with applicable personal data protection and data security legislation.

General conditionsWe take the utmost care to ensure that the personal information we obtain from you is not used in a way that you are unaware of or not agreeable to you. You may wish to submit an online reservation, check availability, or contact form enquiry for a accommodation booking, event bookings, dining booking, information request, or participate in one of our promotions or subscribe to our email, SMS or postal mail lists. In response, we may ask you for information such as your name, email and postal address. In the event that you opt to provide us with this information we will only use it for the purposes specified.

Please read this notice carefully (together with our cookies policy) as it is intended to clearly set out to you how your personal data is processed by us.

What information is collected about you? How do we use it?We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Lodge, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name, email address, postal address and/or phone number.

In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to: enter your email in our promotions, send marketing communications or surveys to you, respond to your questions or suggestions, improve the quality of your visit to our site. You can opt-out of any communication by emailing the at info(at)delphilodge.ie

Secure ReservationsIf you decide to make an online booking at the Site, you will be linked to a reservation interface and a Booking Engine provided by our booking management system partner iHotelligence. We understand that security remains the primary concern of online consumers and have chosen our Booking Engine partner carefully.
All information sent to this site, if in an SSL session, is encrypted and protected against disclosure to third parties. iHotelligence are certified as compliant with PCI DSS (Payment Card Industry Data Security Standards).

Collection and Processing of Personal DataYou can visit this website without telling us who you are. Our web server automatically save information of a general nature. This includes the type of web browser, the operating system used, the domain names of your internet service provider, the website which you used to visit us, IP address and the dateage range, location and duration of the visit. This is only information that does not allow conclusions about your person. We evaluate data only for statistical purposes and only in anonymous form. A merge of this data with other data sources will not be done.

Use of Collected DataWe use the personal data provided by you solely for the purposes communicated or agreed upon, that is usually to process your reservation or to answer your request. For this purpose, your data will be transmitted to companies of Delphi Lodge if this is necessary to fulfil the purpose. If you use our services, usually only such data is collected which we need to provide the services. As far as we ask you for more information, it is voluntary information. The processing of personal data takes place exclusively for the fulfilment of the requested service and for the preservation of justified own business interests

Protecting your informationWe want to ensure that visitors to our Site feel confident about using the Site to plan and book their accommodation. Delphi Lodge is committed to protecting the information we collect. Delphi Lodge has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Children’s Privacy & Parental ConsentPlease be aware that Delphi Lodge has not designed this Site for, and does not intend for it to be used by anyone under age of 18 years. Accordingly, this Site should not be used by anyone under the age of 18 years. Our Privacy Policy prohibits us from accepting users who are under the age of 18 years. Delphi Lodge specifically requests that persons under the age of 18 years do not use this Site or submit or post information to the Site. Should Delphi Lodge inadvertently acquire personal information or other data from users under the age of 18 years, Delphi Lodge will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact that the user under age 18 years used the Site and submitted personal information without solicitation by or permission from Delphi Lodge.

Transfer of Personal Data to Third PartiesProcessing and use of your data for purposes of consulting, advertising and market research is only with your express consent. Your data will not be sold, rented or otherwise made available to third parties. Transfers of personal data to state institutions and authorities are only possible within the framework of mandatory legislation.

Links Provided To Other SitesDelphi Lodge may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same Privacy Policy as Delphi Lodge. Therefore, we are not responsible for the Privacy Policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site. We urge you to contact the relevant parties controlling these third party sites or accessing their on-line policies for the relevant information about their data collection practices and privacy policies before submitting any personal information or other sensitive data.

Your Consent To This Privacy PolicyUse of the Site signifies your consent on your behalf and on behalf of others you are representing and whose information you submit (if any), to this on-line Privacy Policy and the terms of use of this Site, including the collection and use of information by the, as described in this statement.

FacebookThis website uses plugins form the Facebook social network, 1601 South Carolina Ave., Palo Alto, CA 94304, USA. If you use our website, the Facebook plugin will establish a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook “Like-Button” while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of this website are not aware of the content of the data transmitted and their use by Facebook.

For more information, please see the Facebook privacy policy at https://www.facebook.com/policy.php If you do not wish Facebook to associate your visit to our pages with your Facebook account, please log out of your Facebook user account. It is also possible to block Facebook social plug-ins with add-on for your browser, for example with the “Facebook Blocker”.

Google AnalyticsThis website uses functions of the web analytics service Google Analytics. Provider is the Google inc. 1600 Amphitheater Parkway Mountain View, CA 94043, USA ( “Google” ). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server within the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

You can prevent storage of cookies by a corresponding setting of your browser software: However, we would like to point out that in this case you may not be able to use all functions of this website to the full extent. Furthermore, you can prevent the collection BY Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the following link https://tools.google.com/dlpage/gaoptout Download and install the available browser plugin. You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent future collection of your information when you visit the site: Disable Google Analytics. For more information about Terms of Use and Privacy, please visit https://www.google.com/analytics/terms/gb.html

Google MapsThis website uses Google Maps to display maps and create directions. Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, usa (“Google”). By using this website, you consent to the collection, processing and use of data collected by you, or any information you enter, from Google, its agents, or third parties. Google Maps terms of service can be found at https://www.google.com/intl/en-US_US/help/terms_maps.html

What information is Collected?Unless otherwise agreed with you, we will only collect basic personal data about you, which does not include any special categories of personal information about you. This information does however include the likes of your name, postal address, email address and telephone number.

We only ask that you disclose enough personal data as is necessary to;

process an order with us for goods or services;

respond to you as comprehensively as possible where you have asked us a question, made a comment or a suggestion or requested additional information about us;

contact you with future marketing initiatives and Delphi Lodge promotions where you have consented to us doing so;

improve the quality of your visit to our website.

We also collect information from you when you voluntarily complete customer surveys, provide feedback and participate in competitions.

Cookie PolicyCookies help us deliver our services.
By using our services, you agree to our use of cookies.

We may use the information we obtain from your use of our cookies for the following purposes:
to recognise your computer when you visit our website;
to track you as you navigate our website, and to enable the use of the booking engine, (e.g. shopping cart] on our website;
to improve the website’s usability;
to analyse the use of our website;
to personalise our website for you, including targeting advertisements which may be of particular interest to you.

Server-Log-Files
The provider of the pages automatically collects and stores information in so-called Server-Log-Files that your browser automatically sends to us. These are:

Browser type and browser version

Used operating system

Referrer URL

Host name of the accessing computer

Time of the server request

These data cannot be assigned to specific persons. A merge of this data with other data sources will not be done. We reserve the right to check this data retrospectively if we become aware of specific indications for illegal use.

Browser Plugin
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en

SSL encryption
This site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us as the site operator. An encrypted connection is indicated by the browser’s address bar changing from “http: //” to “https: //” and the lock icon in your browser bar. If SSL encryption is enabled, the data you submit to us cannot be read by third parties.

Why we collect your information?We will only collect information required to provide you the specific service you require, unless otherwise agreed with you.

We collect basic personal data from you in order to;

provide you with our goods and services;

comply with the regulatory and legislative environment that we operate in;

inform you of future marketing initiatives and promotions where you have consented to us doing so.

What do we do with your information?All personal data we hold about you will be processed by our staff in Ireland, unless otherwise indicated.

Please be aware that your personal data may be stored in a cloud-based system, whose servers are located within the European Union.

We do not sell, rent or share your personal information to any third party joint promoters, nor use it for unapproved commercial purposes.

We may need to disclose your personal data to third parties in;

order to satisfy applicable laws and regulations, as part of a legal process or where a valid request has been made by a public body;

connection with a merger, acquisition, sale corporate reorganisation or other changes in corporate control.

No personal data is transferred to a third party or an international organisation located outside of the EU.

How long do we retain your information?If you consent to being contacted for marketing and promotion purposes, any personal information we use for this purpose will be retained by us until you notify us that you no longer wish to receive this information.

Personal Data provided by you that ultimately results in you becoming a customer of the business, is considered by us as being part of the books and records of the business which we are required under law to retain for a period of 6 years.

withdraw consent for the processing of your personal data at any time, where relevant;

object to the processing of your data as well as the right to data portability;

have your personal data erased if we do not have a legitimate reason for processing same;

lodge a complaint with the Data Protection Supervisory Authority where you consider that the processing of your personal data by us infringes the General Data Protection Regulation 2018.

Policy ModificationsDelphi Lodge reserves the right to change this Privacy Notice at any time. Notice of changes will be published on this site.

Your PrivacyDelphi Lodge is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the web site of Delphi Lodge, www.delphilodge.ie, and governs data collection and usage. By using the web site of Delphi Lodge, you consent to the data practices described in this statement.

Dispute settlement
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr
Our e-mail address can be found above in the imprint. We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Liability for content
As a service provider we are responsible according to § 7 Abs.1 TMG for own contents on these sites according to the general laws. According to §§ 8 to 10 TMG, however, we as a service provider are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate an illegal activity. Obligations to remove or block the use of information under general law remain unaffected. A liability in this regard, however, is only possible from the date of knowledge of a specific infringement. Upon notification of according violations, we will remove this content immediately.

CopyrightThe content and works on these pages created by the site operators are subject to copyright law. The reproduction, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this website are for private, non-commercial use only. As far as the contents on this side were not created by the operator, the copyrights of third parties are considered. In particular, contents of third parties are marked as such. If you should still be aware of a copyright infringement, we ask for a note. Upon notification of violations, we will remove such content immediately.

Right to information, cancellation, blocking
At any time you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and a right to correct, block or delete this data. For further information on personal data you can contact us at any time at the address given in the imprint.

Changes to This StatementDelphi Lodge will occasionally update this Statement of Privacy to reflect company and customer feedback. Delphi Lodge encourages you to periodically review this Statement of Privacy to be informed of how Delphi Lodge is protecting your information.

Contact InformationDelphi Lodge welcomes your comments regarding this Statement of Privacy. If you believe that Delphi Lodge has not adhered to this Statement, please contact the company info(at)delphilodge.ie

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