** While these are reputable sites
and software, Killernovels takes no responsibility for any issues
that may arise from installing or using these products.**

Then, follow the directions given by your software provider.

Once your Novel_name.zip is unzipped, go into the resultant new folder
that your zip program made and find the novel format you desire.

Or...

You lost your password?

Please READ THE FOLLOWING CAREFULLY, and then use the email address below to let us know the problem. You MUST give:

Your name (under which you purchased your novel)***

The name of the book you purchased through Paypal***

The date you purchased your novel from my website ***

The exact problem you are having.***

Your return email address (should you have hidden it by code)
***

*** All Are Required Fields!!!!!!!!!

***As long as Paypal verifies your
purchase, we can resend your password. Please note!!!
If Paypal shows no record of your purchase for the specific date and name that you supply, no new file or password can be sent!!!***

We will endeavour to answer as quickly as we can. However, this may take some time. Please be patient :)

As stated, please be patient. Replies are NOT automated, and can take some time!!!

Or...

Not sure which file to use?

Here are some general concepts: these are guidelines only.

pdf - most modern computers and reading devicesalready come able to open a pdf file. You may
need to download reading software to allow somephones, iphones, pads, tablets etc. to allow you to enlarge print size, etc.

AZW3 - specifically for Amazon Kindle®, though these devices can also read pdf, mobi, prc, and other files

MOBI - specifically for

EPUB - specifically for KOBO®, though this device can also read pdf, mobi and other files

EPUB - specifically for NOOK® , though this device can also read pdf files

or...

Received your Novel_name.zip file and you're not quite sure what to do with it?

This one is more easily fixed, so just relax :)

Your file will read something like, My_Purchased_Novel_Name.zip.

Either double (left) click your .zip file or right-click it and follow the menu to open the zip.
(A .zip is simply a compressed file that contains one or more files - in this case, your purchased novel and it's password.)

Once opened, you should see your novel file, eg. My_Purchased_Novel_Name in pdf, azw3 and other formats for various reading devices.

Your .txt file is a very simple text file. Double-click it or right-click and follow the menu to open it.
You will find your novel's password, eg.aabb123.txt

Either copy your password or else simply write it down.

Now open your My_Purchased_Novel_Name.zip (or other format) file and enter your password when prompted.

Your novel will open.

Now the two most important directions to you of all...

Enjoy some quality reading!!! :)

Please note!!! You will need your password each and every time you open your novel, so please don't
lose your password!!!

Trying to read your Novel.pdf on a phone or other device, but the print is too small?

All devices (that I am aware of) have apps that can help with this. Many of these apps are free. Download
them on to your iPhone or other mobile/cell phone, etc.

Google pdf readers to see what apps are available to you (for your particular device).

PDFs are very common, and so there are a plethora of programs (many free ones) that you can get for your device.

Also, (Amazon) Kindles are also able to read .pdf files, so there is no need to download any app to read them.

Plenty of other reading devices and (as far as I know) any home computer can read a .pdf novel.

Not only that, but many of those programs have the ability to read your novel to you.

A plug for my own personal favourite, moving (non-violent) stories...

The Legacies We Leave Ourselves
Legacies (for short) is an amazing tale of love, love lost and overcoming huge hurts of the past.My most moving novel by far, Legacies will leave you
smiling, crying and totally moved.