Your software deserves dedicated support and maintenance

You’ve invested in developing and launching your app. Maximize your return on that digital asset with focused support and maintenance services.

New buildings require maintenance and management services — people who empty trash cans, replace burned-out lightbulbs, and respond to tenant requests. What property management companies do for real estate, LOFT does for software.

LOFT’s everything-done-for-you packages remove the day-to-day headaches of app maintenance, support, and optimization. Our technologists will keep your software humming smoothly while your development team focuses on the next big project.

Maintenance

Maintenance is all the monitoring, backups, and updates to keep your app running smoothly.

Maintenance includes:

App maintenance and monitoring

System backups, security patches, and updates

Best practice documentation

Monthly app care reports

Emergency support

Support

Support springs into action when you or your users find a problem.

Support includes:

Help desk support

Troubleshooting and bug fixes

Content changes

Code deployment

Optimization

With every LOFT support plan, you’ll receive recommendations to make your application perform and function better.

Optimization includes:

Performance modifications

Technical debt reduction

Library modernization

Application changes or minor feature enhancements

DevOps best practices

Security improvements

The response of LOFT and the team has been (and continues to be) amazing. They listen to our needs and help us make the best decisions based on those.backgroundLou Anne Flanders-Stec, EVP of EntrepreneurshipLaunch Greensboro/Greensboro Chamber of Commerce

LOFT delivers

24/7 peace of mind

Reap the rewards of owning an app without the headaches of tech support and code maintenance.

Flat fee

Trade an unpredictable drain on your staff for a predictable monthly cost.

Scalable resources

If your needs grow, LOFT can scale its support with your app.

The right technical talent

From mobile apps to web-based SaaS apps, LOFT technologists have expertise in many technologies and platforms.

Freedom to focus

Assign your internal team to higher priorities and innovative projects, knowing your app is in good hands.