Great hotel! I arrived during some construction on the site, but it wasn't a problem. They offered me free wi-fi too because of it. Really kind and friendly staff: everyone from the registration desk to the housekeepers. I felt very comfortable and safe (which is important when you're a young female traveling alone). The hotel is easy to get to and located in a nice part of downtown near the Galleria Mall. A Walgreens across the street made it easy to stock up on some snacks too (which I could store in my mini fridge). Rooms are modern and pretty, and I had a lovely view of the city. Both restaurants were wonderful. Great food and very kind wait staff. They offer a complimentary shuttle anywhere within a mile too. I didn't use this service, but I thought it was nice. Check in was fast, check out was fast, room service was fast. Efficient hotel! I loved it and would return!

first room we were checked in to was occupied by another guest! hotel upgraded us to a much nicer room. later that evening while we were out they delivered a fruit basket to our room plus two breakfast coupons. How can you not love this!

I was in town for a convention in downtown Houston. This hotel is in the Galleria area which was the closest I could get. There was convention-sponsored shuttle and regular taxi service so getting to and from the convention was possible although expensive. The Galleria area has many good restaurants and is a good place to stay if you don't mind the commute.
At the last minute I needed a notary for some time-sensitive documents and the hotel's concierge was a notary. He took care of the documents and got them out via FedEx for me.
Nice buffet breakfast.

Pocket Guide: Houston Galleria 4 stars Hotels

If you can’t buy it at The Galleria, it’s not made. One of America’s largest shopping centers, The Galleria has roughly 400 stores. Its lowest level features an ice-skating rink, a welcome spot during Houston’s torrid summers. Next door, the beacon of the 64-story Williams Tower serves as compass point for the sprawling city. Nearby, partygoers head for the Richmond Strip’s bars and clubs.

Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.

For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/