- If
there is no dial tone, verify the telephone cord is directly connected from the
Brother machine's LINE jack to the wall telephone jack.

If
you are using an analog telephone line and there are splitters, commshare
devices, power strips, or surge protectors between the wall telephone jack and
the Brother machine, please remove them. Removing these devices helps to
determine if the issue is related to the device or the Brother
machine.

If
you are using a DSL or Voice Over Internet Protocol (VoIP) telephone system,
there can be multiple types of telephone cord connections (modems, interface
boxes, phone adapters, splitters, etc.). However, a telephone cord must be
connected to the Brother machine's LINE jack.

- If
the document meets the above-listed specifications, the LCD continues to display
the
date
and time when you
place a document into the ADF, and
your machine is within warranty, you can locate a Brother Authorized Service
Center (ASC) in your area by clicking on the link below:

- You
can manually dial the number, or dial a One Touch or Speed Dial
number.

- If
you are using access numbers for calling cards or long-distance security codes,
or if you must press 9 to access an outside line and a pause is required
between the dialing of those numbers and the fax number, be sure to press the
REDIAL/PAUSE key when needed.

- You
can press the REDIAL/PAUSE keyas many times as needed to increase
the length of the pause.

NOTE: When
manually sending a fax by pressing the HOOK key to listen for a dial tone
before dialing, make sure you wait until you hear the receiving machine's fax
tones before you press the FAX START key on the Brother
machine.