Which London airport and terminal?

British Airways flights also operate to and from Heathrow Terminal 5, as well as London City, Gatwick and Stansted airports. Check which London airport and terminal your British Airways flight will depart from or arrive into.

If you are travelling in a group of more than nine people, please use a check-in kiosk or go to a check-in desk.

If your child is travelling alone, or with you but on a separate booking, please go to a check-in desk.

Check-in closes 60 minutes before long haul flights depart, and 45 minutes before short haul flights depart. Please allow enough time, e.g. in case there are any queues. Have a look at the information screens to find out which check-in zone you can use for your flight.

If you have baggage to check in, print your baggage tags at a check-in kiosk (even if you have already checked in), attach them to your bags and drop your bags at a Bag Drop desk.

The Bag Drop desks are open at the following times:

Cabin or Executive Club tier

Opening times

First

Club World

Club Europe

Executive Club Gold, Silver and Bronze Members

From 05:00 on the day of departure

World Traveller Plus

World Traveller

Euro Traveller

From 3 hours before the flight departure time, but not before the earliest opening time at 05:00

If you are travelling with hand baggage only and have already checked in, you can go straight through security to the gate. If your hand baggage exceeds your allowance, you may need to check it in and charges may apply.

Like many airlines, we are unable to accept cash payments at many of the airports we operate from, including London Heathrow.

If you're unable to pay with a credit or debit card, you can buy a Travelex Money Card at the airport and use this instead. Remember not to throw this card away (even if it is empty) until your travel is complete. If we need to refund any costs, we will be returning these to your original form of payment.

You must enter airport security at least 35 minutes before your flight departs.

Fast Track Security is available to:

customers travelling in First, Club World or Club Europe (plus one guest)

Executive Club Gold and Silver Members (plus one guest) - if you're travelling in economy, please ensure that you present your boarding pass to the Heathrow airport security staff near the automatic gates

Gate information at Heathrow airport becomes available shortly before the flight opens. After you clear security, please check the information screens at regular intervals and find out how long it will take you to get to the gate.

You need to be at the gate no later than 20 minutes before the flight departs. If we have your contact details, we will try to contact you when it is about to close but we can't delay the aircraft's departure to wait for late passengers.

You will notice a ‘Group’ number on your boarding pass which shows your boarding priority. Please be ready to board the aircraft when your group is called.

There are lots of things to do at the airport before your flight departs. Whether it’s Duty Free shopping, relaxing in the lounges, picking up last minute essentials or catching up on emails using the free wi-fi, you can certainly make the most of your time.

Terminal 3 also offers a range of family services and facilities, including dedicated play areas in the free Family Lounge, which is open daily from 06:00 to 21:00. You can find it by following the signs for Lounge A. Customers connecting through Terminal 3 now have access to a brand new larger facility which will reduce connection times between Terminals. Service desks to support customers are located both pre and post security.

Flight connections

Disability and mobility assistance

If you need additional help for your journey, e.g. for getting through the airport, boarding the aircraft, or reaching your onward travel connections, please let us know at least 48 hours before you travel at Manage My Booking and we can arrange this for you with Heathrow airport.

Help points after security are available in the additional seating area behind World Duty Free.

Getting to and from the airport

Heathrow Express

Heathrow Express is the fastest way between Central London and Heathrow Airport, taking just 15 minutes from Terminal 3 and 21 minutes from Terminal 5. This is compared to 42 minutes in a taxi and 51 minutes on the Piccadilly Underground line.

Customers enjoy an excellent on board experience with complimentary 4G Wi-Fi, a power socket at your seat, dedicated luggage space and easy access.

Children aged 15 and under travel for free on Heathrow Express, making it a family friendly way to get to and from Heathrow from Central London.

In the Business First class carriages you can enjoy complimentary newspapers and magazines, more leg room, wider seats, a personal table and on-board TV.

Executive Club Members can also collect 10 Avios for every £1 spent on tickets exclusively booked via ba.com.

Coaches

National Express operates a network of services each day to and from London Heathrow airport. Unlike other coach operators, National Express will take you to the heart of Heathrow from towns and cities throughout the UK, making getting to the airport hassle-free.

It is a safe, fast and reliable way to travel.

Heathrow to Gatwick coach services run 80 times a day, and the journey takes up to an hour.

Book your return tickets now to ensure a great fare or book an open ticket for more flexibility.

London Underground

Heathrow is on the Piccadilly underground line, which takes you into central London in around 50 minutes. Trains run every few minutes, but not 24 hours and there are constant improvement works taking place, especially at the weekend, so always check the service before you travel.

Taxi

If you are coming to the airport by car, exit the M4 (junction 4) or M25 (junction 15) and follow the signs for 'Heathrow Terminals 1, 2 and 3'. The postcode for satellite navigation is TW6 1QG.

If you are meeting someone from an arriving flight you must use the Short Stay Car Park. If you are bringing someone to the airport follow the signs for 'Departures' and use the outside lane to drop them off.

Make your journey easier with our parking partners. Leave your car at a nearby car park with quick transfers, drop it off right outside the terminal with valet parking, or combine an overnight stay with parking and transfers at an airport hotel.