Never miss a call again by combining office and mobile communications in a simple user friendly way.

Business VOIP is an enterprise enabled fully featured system, ready to fulfil your company communications requirements including everything from PCI & FSA Call Recording to Call ACD.

Should I worry about how big my Loughton business is when selecting a VOIP provider in Loughton

Regardless of your company size, or whether you’re a small SoHo, SME or Enterprise Corporation you scale users up and down as and when you need to ensuring you maximise savings and minimise waste.

Link multi-sited businesses and remote workers in one solution regardless of geographic location in Loughton or telephone numbers.

The possibilities are endless and your call routing and dial plans are only restricted by your imagination.

The power of VOIP in Loughton means your business is only limited by your imagination

Imagine being able to route your UK calls to a call centre in Ireland or India? Or have remote workers answering your business number at home.

And enable call answer failover between sites.

How about a centralised reception answering service for multi-site businesses allowing you to streamline staffing requirement across your entire business group.

Perhaps you would enjoy "Share Call Appearance" across multiple devices such as your home or your Android smartphone or iPhone, giving you the opportunity to work from any geographic or mobile location with your customer think you are at work.

Software toolbars allow integration with Microsoft Outlook and Internet Explorer and Firefox browsers for "Click-to-Dial" options from website telephone numbers and business contacts within Outlook.

Group directories allow all your users using the Business toolbar to see pop ups displayed as the company name or contact rather than the telephone number.

Busy Lamp fields enable you to see the status of other users whether they are engaged or available as well one-click dialing or transfers.

Through the use of Hunt Groups you can forward inbound calls to any user at any location with site-to-site failover or voicemail messages options such messages forwarded automatically to your inbox as a "Wav" file.

Easily create custom "Music on Hold" to promote your business to callers on hold or being transferred.

Enjoy low cost call charges and free calls between sites and all users.

PCI & FSA Compliant Call Recording can be added on a per user basis as a low-cost bolt-on and can be applied to all or part calls.

Recording can also be monitored in real time and provides a wealth of features and statistics including easy search and storage.

Our powerful Customer Relationship Management (CRM) interconnect allows click to dial and other functionality including click-to-hold, transfer, CRM screen pop-up and call logs with many separate CRM solutions including these top packages:

LinkedIn,

Microsoft Access,

Sage 50 Accounts,

Salesforce CRM,

vtiger CRM,

Receptionist console is a software attendant product to enable receptionists to monitor and handle all staff calls from any location, being a hosted software console the reception can work from anywhere freeing you from legacy systems.

Monitor staff extensions and inbound calls in real time making call handling quicker, easier and more professional.

Hosted VOIP is the best solution to maintain an enterprise disaster recovery policy using structured dial and hunt-group plans.

Build your own Call Centre in Loughton

This system supports multiple single Call Centres as well as a distributed multi­site Call Centre to act as a single "Virtual Call Centre", regardless of the geographic location of the existing sites or individual agents.