Nature's Platform is unconditionally guaranteed for 30 days. If you are not completely satisfied, simply return the product for a prompt refund (not including shipping costs.)

Legal Disclaimer

The squatting position should not be used by anyone with chronic knee problems.

Also, anyone who is prone to dizziness or loss of balance should have something to hold onto when using Nature's Platform. For such people (and also for small children), place a chair or a walker in front of the toilet.

Nature's Platform is not guaranteed to prevent or cure any particular ailment and should not be used as a substitute for treatment by a qualified health-care professional.

How To Reach Customer Service

You can reach Nature's Platform customer service at 828-297-7561.

How To Return Merchandise

Please put the original paper receipt in the box and ship it to us at the address at the bottom of this page.

Please tell us the reason for the return on the back of the receipt.

We can refund shipping costs only if the return is a result of our error.

If you have any questions about your return, please call or email our customer service department.