“As a parent, I asked the administration what measures were going to be taken to prevent further resident-to-resident attacks on Nichele and they refused to provide me with any plans they had,” she said.

Quest did not return a request for an interview, but issued a written statement on Friday afternoon.

“Quest continues to monitor all aspects of care, safety and security in regards to the services the agency provides,” executive director Laura Arthurs wrote. “In that regard we will be pursuing additional resources to evaluate and improve our safety and security responses within all Quest services and we will pursue recommendations that arise from those discussions in a timely manner.”