Their service is the worst of any Indian restaurant I have been. It seems like they are doing a favor to the customers by providing buffet and once they took 1hour 15 mins to bring a simple order during dinner.
At least their food used to be nice couple of years ago, now their food sucks. I tried it 2 more times in the last 6months after the first bad experience, thinking that they would change but they didn't. Now I vow not to go to this place any more.

0

by fz6r at Citysearch
May 22, 20101Udupi Palace

Worst Service and now worst food !

★☆☆☆☆

Their service is the worst of any Indian restaurant I have been. It seems like they are doing a favor to the customers by providing buffet and once they took 1hour 15 mins to bring a simple order during dinner.
At least their food used to be nice couple of years ago, now their food sucks. I tried it 2 more times in the last 6months after the first bad experience, thinking that they would change but they didn't. Now I vow not to go to this place any more.

We had heard great things about this restaurant and were full aware of its uniqueness, being a vegetarian Indian cuisine. We walked in about 5 minutes after they opened. Many empty tables were available and one or two customers were reading over menus. I stood in the foyer waiting to be seated. Two employees were walking about putting trays of food on their buffet table. They passed me once, twice, three times, with nary a glance my way. The silence became awkward. My uncomfortableness obvious. My husband and son quickly joined me after parking the car. THEN, they noticed me. Hmm... "Sit down here," said a waiter ( one of the guys putting out food earlier) as he pointed at a table and then promptly left. We sat there w/ grins on our faces, because he gave us NO MENUS, and only two napkins adorned the table. We waited. Never occurred to them to return to our table. We helped ourselves to napkins from an empty table near us. No water. No mention of taking our order. Oh, that's right! We had NO MENUS. A look around the restaurant told us that most everyone else was eating from their buffet for $9 per person. Since we weren't being waited on, we got in line and scooped food from their buffet. Seeing how this was our first visit ever to Indian food, we were lost. We did not know the sauces from the soups. I am sure they were amused to see me slurping up one of their sweet sauces as if it were soup--but I'll never know, because no one helped us. The food was spicy, of course, and everything seemed to be the same, but the quality was good according to the satisfied faces from other customers. I give this place a low rating due to their rudeness and lack of variety at the buffet table.

1

by cutebirdie at Citysearch
February 20, 20092Udupi Palace

Our First Experience

★★☆☆☆

We had heard great things about this restaurant and were full aware of its uniqueness, being a vegetarian Indian cuisine. We walked in about 5 minutes after they opened. Many empty tables were available and one or two customers were reading over menus. I stood in the foyer waiting to be seated. Two employees were walking about putting trays of food on their buffet table. They passed me once, twice, three times, with nary a glance my way. The silence became awkward. My uncomfortableness obvious. My husband and son quickly joined me after parking the car. THEN, they noticed me. Hmm... "Sit down here," said a waiter ( one of the guys putting out food earlier) as he pointed at a table and then promptly left. We sat there w/ grins on our faces, because he gave us NO MENUS, and only two napkins adorned the table. We waited. Never occurred to them to return to our table. We helped ourselves to napkins from an empty table near us. No water. No mention of taking our order. Oh, that's right! We had NO MENUS. A look around the restaurant told us that most everyone else was eating from their buffet for $9 per person. Since we weren't being waited on, we got in line and scooped food from their buffet. Seeing how this was our first visit ever to Indian food, we were lost. We did not know the sauces from the soups. I am sure they were amused to see me slurping up one of their sweet sauces as if it were soup--but I'll never know, because no one helped us. The food was spicy, of course, and everything seemed to be the same, but the quality was good according to the satisfied faces from other customers. I give this place a low rating due to their rudeness and lack of variety at the buffet table.

I had heard really good things about the food at Udipi Palace, and after months finally made it over there. Everything was delicious, the portions are generous, and the service was good. The best and most authentic Indian food I have had in Washington. Experiment - don't go with expectations of what to order or expect. Just try things that sound good, interesting or both - you won't be disappointed.

2

by kristylsummers at Citysearch
January 17, 20095Udupi Palace

South Indian Vegetarian - Fabulous!

★★★★★

I had heard really good things about the food at Udipi Palace, and after months finally made it over there. Everything was delicious, the portions are generous, and the service was good. The best and most authentic Indian food I have had in Washington. Experiment - don't go with expectations of what to order or expect. Just try things that sound good, interesting or both - you won't be disappointed.

The Service in this hotel is disgusting, Imagine if you had to wait for 1HR on the table after ordering 2 medhu vadas. Its heights of patience. The staff here are totally inexperienced and don't know whats meant by service. I would never ever step into this hotel again.

0

by techpsyche at Citysearch
June 30, 20081Udupi Palace

Most disgusting service

★☆☆☆☆

The Service in this hotel is disgusting, Imagine if you had to wait for 1HR on the table after ordering 2 medhu vadas. Its heights of patience. The staff here are totally inexperienced and don't know whats meant by service. I would never ever step into this hotel again.