IT Staff Augmentation

Data Audit & Migration

Data integrity can be challenging in today’s world of federated SaaS solutions, direct employee access / self service to applications, and constant change. Providence Technology Solutions provides services to help you address these challenges.

Payroll Administrator/HR Manager

Payroll Administrator

U.S. Aviation Industry Client

Our Providence consultant’s assistance with all aspects of our [Ceridian Dayforce] payroll implementation, from start to finish, led to correct paychecks for employees. This is what a good experience in our organization looks like.

Payroll Administrator

U.S. Aviation Industry Client

I want to thank you and the team for your work and partnership with us. You joined to help with testing and activities at a time where the team was really in a bind on how to handle the process since interface development was all new to us. We simply didn’t have the bandwidth to do the testing and with your help we got through it. Also when there were some rough spots I know you did special work to help out and we appreciated it.

Stuart Lyle

HomeServices of America, Inc. | Vice President – Human Resources

I'm very impressed with Providence team member’s technical aptitude and considered her an asset to the team. Providence excels in communication and consistently delivers quality work.

Manager, Technical Services

Large Benefits Technology Software Vendor

Just wanted to let you know that Providence’s consultant was a great help with our PPACA filing. They responded timely, provided clear answers to our questions, and made themselves available during critical points in the project despite the 3-hour time difference. They were knowledgeable about our UltiPro configuration and was able to walk us through the steps for the 1095-C submission and IRS filing. When challenges arose, they helped us problem-solve the root cause and worked with us to find solutions or temporary workarounds.

K.T. Jong, PHR

Sr. HR Analyst – WASH Multifamily Laundry Systems

I had the pleasure of working with the Providence Team for the last four months. I am sure others in my organization feel the same as I do. Providence team members were an invaluable resource during 4th quarter especially after our internal resource left the company. Your team was so responsive and patient with my needs and the needs of my clients. I learned so much from them. I truly appreciated their level of professionalism and knowledge. I could give endless examples. I wanted to let you know they were invaluable to me.

Account Coordinator

Top 50 National Benefits Broker

As an integrated UltiPro HCM user, we needed a consultant who could help us evaluate the strength of our configuration and our use of the tools in relationship to our HR work processes. The team at Providence understood our needs and complexities and worked with our HR staff to add value to what we deliver for our business partners.

Craig Hurty

EVP, Chief Human Resources Officer, United Bank

We Focus on Your IT Solution So You Can Focus on Your Business.

The cloud can be confusing—and we bring clarity. You need experienced professionals to help develop the strategies that are right for your business, expertly manage your project from planning through rollout, and train the people who make it all work. As your partner, we deliver turnkey IT solutions for selecting, implementing, and maintaining your software-as-a-service (SaaS) platforms, including HCM, ERP, CRM, and benefits administration.

Vendors and Their Clients Benefit by Outsourcing Implementation.

Outsourcing implementation can help vendors improve valuation, profitability, and scalability, and help users optimize their investments and risk exposure. Working with expert implementation specialists frees both vendors and their clients to remain focused on their core competencies: SaaS providers can concentrate their resources on more lucrative functions, such as sales and product development, while their customers can speed adoption and accelerate ROI.

We Stay Ahead So You Don’t Fall Behind.

Our solutions for IT staffing, consulting, implementation, training, and maintenance give companies the technology they need and consultants the opportunities they seek. The innovators we recruit are at the forefront of their fields, and we empower them to identify and apply the emerging technologies that give our clients the most business value for their investments. Our global understanding of technology and international talent trends help you compete in a global economy.

Benefit Carrier Billing Reconciliation Case Study

In order to meet their cost accounting requirements, client’s monthly benefit invoices from carriers need to be audited and reconciled against the payroll deductions for accuracy, and to determine into which cost center employee and employer contributions should be entered. Prior to Providence’s engagement, the process was completed manually by an internal member of the Fleet Landing team and took close to 50 hours of labor per month to complete.

In order to meet their cost accounting requirements, client’s monthly benefit invoices from carriers need to be audited and reconciled against the payroll deductions for accuracy, and to determine into which cost center employee and employer contributions should be entered. Prior to Providence’s engagement, the process was completed manually by an internal member of the Fleet Landing team and took close to 50 hours of labor per month to complete.

HR Tech is a great place to connect with HR and IT leaders, speak with vendors, demo products, learn about industry trends, the latest innovations, disruptions, and more. Whether you are attending to stay ahead of the ever-changing HR space or looking to upgrade your technology, we can help. Stop by and see us at booth #1350 – learn about Providence’s market-leading HCM consulting capabilities and tools, while leaving behind your business card for a chance to win NFL tickets! Don’t forget to save $300 when you use code PTS18 when registering. You can click here to register and learn more.

Contact us to schedule a meeting at the conference by clicking here or call us directly at 904.719.8264.

Providence Technology Solutions FAQs

This is my first HCM implementation. How can human capital consulting experts help?

It’s important to choose not only the right HCM solution for your company’s needs, but also the best implementation partner. The HR technology advisors at Providence are vendor-neutral, so we can guide you through the selection process, as well as the implementation and beyond. We create unique solutions for each client, focusing on their pain points, challenges and business goals. We then provide solutions for unique requirements with customized IT solutions that position our clients for the greatest success and provide the best value possible.

What do I need to implement a new HCM solution?

Once you’ve chosen the best solution, the following are also needed: quality project management to optimize your business objectives; the actual implementation, which includes configuration, census/benefit election record imports, test of user acceptance and system integration; resolution of any data discrepancies; and setup of the interface. You’ll need application branding and customization, training, user adoption initiatives, data mapping, data conversion, and EDI facilitation and triage.

I experienced a previous bad implementation. How can the right HCM consultant help to prevent another one?

It’s crucial you work with an experienced HCM consultant to determine where your prior implementation went wrong since there are many points at which this could happen. To ensure the best possible implementation, your HCM consultant will identify trouble areas and provide time-tested solutions. Sometimes, the solution recommended the previous time wasn’t the best fit for your company. Other times, the solution wasn’t fully optimized or the appropriate staff training and support wasn’t provided. Regardless what went wrong with another vendor, our consultants will custom-design the right solution, process and experience for your company.

How can I make sure I’m getting the most from my new HCM investment?

If you’re still at the beginning of the HCM implementation process, talk to your consultant about your pain points, challenges and needs so that the system can be optimized for your fullest benefit. No matter where you are in the process, take full advantage of the training provided by your vendor and through post-go-live support services.

We have a new HCM solution. How do I train my team to use it? How can an HCM consultant help?

The vendor that created your solution should provide you with training guides. As your HCM implementation partner, Providence Technology Solutions can offer end-user education and training, either web-based or instructor-led. We can also develop custom material for your company’s unique needs.

Can your HR technology advisors help with documenting processes, workflows, and business rules?

Absolutely. We offer a wide range of HCM support services, value-added services, EDI services, open enrollment services and more. You can find a list of them on our site. And, if you don't see what you need, just ask. We're here to help.

Can your HCM consulting team help with integrations?

Definitely! We also offer integration testing and quality assurance checks for system functionality, and have proven experience in developing highly customized, results-driven, cost-efficient, well-integrated HCM solutions. We can accomplish all this due to our deep industry knowledge, a lean business model, and a vast talent pipeline. Our customer-centric culture is unparallelled, including when we facilitation HR technology integrations.

Can you help with HCM system administrative work, for temporary help or permanent placement options?

We have decades of experience in IT staff augmentation, including in the areas of application development, system integration, enterprise architecture, data management and analytics, ERP & CRM, network and infrastructure, project management, and business analysis. Companies using our services benefit from our flexible solutions, proven methodologies, and commitment to service. Our goal is to provide you with the highest levels of satisfaction by providing you with quality personnel right when you need them. Every job assignment, from our perspective, comes with a sense of urgency, and we follow sourcing, recruiting, interviewing, and onboarding best practices. You can find more information about our IT staff augmentation services.

What open enrollment services can your HCM consultants help with?

We offer a wide range of open enrollment services, including overall project management during renewals, from the development of timelines to resource assignment and accountability. We also provide help during deployment and wrap-up stages. We gladly conduct client discovery, from gathering requirements for renewals to recommending best practices; configuring site updates (from updating rates to adding new plans, and/or changing or ending existing ones); performance testing for quality assurance to make sure your site performs accurately and optimally; managing periods of open enrollment, from troubleshooting enrollment issues to monitoring participation; and assisting, post-enrollment, with data validation to verify accuracy before sending files to carriers.