Change the way you talk

Voip provider for West-Tilbury

The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.

High quality cloud based phone system

Hand held service with total customer care and support

Preconfigured and set up to your requirements

No expensive installation costs involved

Unlimited outbound calls for just £16 per month

Online system manager for immediate system changes

Unlimited users & flexibility to grow

vivi™ care warranty for full life of contract - not just 12 months

Essential business features

Multi level Auto Attendants

Time Based call routing

Call queuing

Ring/Hunt groups

Free calls between extensions

Music on hold

Call Transfer

Call Whisper

Call forwarding

Call Conferencing

Follow me services

Voicemail to email

Outbound caller ID for each handset

Call barring

Remote call pick-up and takeover

Access to your phone system online

Online live billing information

Monthly billing

Free 24/7 Support and full warranty

Call recording

Group ID

Remote Call Monitoring

Custom Music on Hold

Marketing / Sales Announcements

Sim Card extensions

Click to call Outlook Integration

Flat Rate

Talk Lite

Talk More

Talk Unlimited

Price Per User

£6.00

£9.50

£13.50

£16.00

No of users

2+

2+

3+

5+

Inbound Calls

Unlimited

Unlimited

Unlimited

Unlimited

Free Minutes

Zero

200 landline & 200 mobile

2000 landline & 2000 mobile

Unlimited landline and mobile

Tech Support

24/7

24/7

24/7

24/7

Number porting

Keep your Number

Keep your Number

Keep your Number

Keep your Number

Freephone Number

Includes 0800 Number

Includes 0800 Number

Includes 0800 Number

Includes 0800 Number

Detailed activity reporting

Multi-level auto attendant

Call management system

Click to call - Outlook integration

Option to Bring your own Device

Microsoft Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ Care Plan

vivi™ phones guaranteed for the life of the contract

24/7 Free customer support

Quarterly Customer service calls

VoIP in West-Tilbury

Businesses in West-Tilbury are moving to VoIP

VoIP is part of the new generation of communications networks.
Hosted VoIP networks give you a wide range of products and services that are designed to improve your business communications and professionalism, and also save you money.

Why use VoIP?

The uptake of hosted VoIP telephone systems and services in West-Tilbury is accelerating as more and more people seek an alternative to BT.
Business customers are always looking to reduce costs, and traditional BT landlines and ISDN are expensive.
The low startup costs as well as the range of features are one of the reasons that businesses in Essex are making the move to VoIP.

vivi™ are up to 95% cheaper than BT

Business owners in West-Tilbury and the surrounding area are now switching their communications to VoIP.
Businesses looking to reduce costs can save up to 95% against BT call rates, and improve the services and call handling on their telephone systems just by switching to a cloud based VoIP provider such as vivi™voip.com.

Say goodbye to expensive BT telephone lines

Switching to vivi™ means that you can remove your multiple BT telephone lines and services like BT multiline and BT featureline.
BT telephone lines are now considered to be an old technology and are limited in that they can only make or receive 1 call at a time.
vivi™ enable multiple virtual VoIP lines by sending the traffic directly over your internet connection and maintaining high definition digital voice quality. To see how many calls your broadband line can carry please see our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

With Superfast broadband lines now being installed in Essex, local businesses can now reap the benefits of high internet speeds.
Many businesses are now moving towards VoIP as an alternative to BT now that they have enough bandwidth to carry all of their calls and data down one internet connection.

Business VoIP specialist

Business VoIP specialist

When you plan to move your business to VoIP then talk to the experts first.
“vivi™ are the experts in moving business customers from BT to VoIP. When it comes to cloud based VoIP, don’t trust your business communications to anyone less than an expert. VoIP can be a very complex environment and vivi™ are the VoIP network of choice in West-Tilbury and Essex. Our expert staff can give useful help and advice right from the start to make sure that everything works perfectly.” says MD Alan Thorpe-Downey.

Installation

Engineer installation or self install?
Lots of businesses try self installation when booking a VoIP phone system.
If you are planning on self installing then read our article on why many self installed VoIP systems often fail or consider using vivi™ wifi phones as they are designed to get around the typical network issues that cause the most problems when installing VoIP phones.
vivi™ installation engineers cover the Essex area, so if you would like a quotation for a professional installation then please contact us on NUMBER.

Pay Monthly

Hassle free payment - Your monthly invoice will be created on the 1st of every month and you can pay by direct debit, so no need to worry about adding credit or running out of credit on your account.
Your vivi™ account will allow you up to 45 days credit automatically.
vivi™ also provide access to an online system manager where you can make changes to your phone system settings and view live billing information instantly, so you will always be able to see exactly how much an individual phone has been used, who they called and how much it cost.

Keep your current number

Port your existing business phone numbers to the cloud.
When you make the move to the cloud then keep your business number for use wherever you have phones connected.
Porting is simple, and usually takes around 14 days to complete, and vivi™ do all of the work for you.