Apple plans India call center

Apple Computer said Thursday that it plans to open a call center in India to handle its growing business and continue to expand call centers in the U.S. as well.

The company is in the process of building a Bangalore facility to house the call center.

"Apple has gained millions of new customers in the past year, and we are building a call center in India to help meet our growing service and support needs," an Apple representative said in a statement to CNET News.com.

The company stressed that it isn't cutting any U.S. jobs, noting that its ranks are growing both in the United States and overall. "Our call centers in Austin and Sacramento also continue to grow," the Apple representative said.

The iPod and Mac maker also promised that the quality of its support will not diminish with the new effort.

"This call center will be managed and staffed by Apple employees with the same award-winning service for which Apple is known around the world," Apple said.

The news was reported earlier Thursday by the Times of India, which said that Apple would begin with 1,500 people and have 3,000 workers by the end of next year. Apple would not comment on how many workers would be at the new facility.

Apple is following the lead of many other PC and electronics firms that have set up call centers in India.

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