"Day Surgery Unit Ward C"

I would like to nominate one of the Sisters for their excellent professional care and kindness. When I had problems passing urine, the Sister was the one who took it seriously, dipped a sample and confirmed I had a UTI, they sent a sample off to be investigated and arranged for me to have antibiotics prescribed. I had approached the other staff on duty earlier but they didn't seem to take my concerns onboard even when I said I thought I was suffering from retention. Thank goodness for that Sister I say

Responses

Thank you for your feedback; we hope you are feeling much better now. We’re sorry to hear that your initial concerns were not acted on, but pleased this Sister was kind, listened to you and arranged treatment.