You May Be Eligible For £302 Off Your Energy Bills
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You May Be Eligible For £302 Off Your Energy Bills
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Current supplier
Current supplier

Address
Address

Full name
Full name

Telephone
Telephone

By getting your results you agree to our terms and privacy policy and understand how we
use your data.

Your Privacy Is Important To Us

By getting your results you agree to our terms and privacy policy and understand how we use your data to communicate with you.

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Privacy Policy

PRIVACY POLICY

Please note that the privacy information on this page only covers this website – you will be given a copy of the full Terms and Conditions regarding your Utility Discount bill before agreeing to switch provider.

PERSONAL DETAILS AND DATA PROTECTION PRIVACY

Your privacy is very important to us so this policy explains more about:-

Who we are

Utility Discount are part of the Real Life Services Ltd group of companies which includes: Homecover:Discount, Utility:Discount, Real Life Appeals Ltd, Real Life Services, Real Life Client Services and For All Business Ltd. You can contact any of the above at the group head office Real Life Services Ltd,
6 Harrier Close, Calne, Wiltshire, SN11 9UT. Telephone 0800 082 1210.

How we will use and process your data

We collect information about you when you register your online enquiry, agree to use our services, contact us for any reason and via cookies when you
visit our websites. We process your data for certain legitimate business purposes including enabling us to respond to your enquiry about our services
and to process any order for our services you make. We may use your contact details to get in touch by phone, email or SMS and to give you the opportunity
to complete your order or to give us feedback. We may pass on information that you have provided to, or request information from, third parties for the purpose
of providing our services (such as public records or bodies or private organisations eg Energy Providers, Energy Helpline, Local Councils).

We may pass collective information about the use of our website or our products or services to third parties but this will not include information that can be
used to identify you. We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask
us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.

You have the right to object to us processing your information. Click here if you wish to object.

Marketing, Communication and Cookies

The information we hold for you may also be used to keep in contact with you by phone, email or SMS and to let you know about other services from within our group that you might be interested in.
We will not share your information for marketing purposes outside of the Real Life Services Ltd group.

If you no longer wish to be contacted for marketing purposes please click here.

Website usage information is collected using cookies. If you require any more information on the data we hold for you please
contact us on [email protected]

Third party vendors, including Google, show Real Life Services Ltd group advertisements on the internet. Third party vendors, including Google,
use cookies to serve ads based on a user’s prior visits to Utility Discount . Users may opt out of Google’s use of cookies by visiting the Google
advertising opt-out page.

What information will we collect about you

The following personal data about you may be collected and held on our database, to service your enquiry: Current Service Provider, Name, Gender,
Address, Date of Birth, Telephone, Email, relevant and specific details about your energy usage, current payments, financial details, home ownership
and identifiers assigned by public bodies (eg your meter number). This will either have come directly from you, public records or from other private
organisations where your identifiable personal details will not be used to extract this information. Personal data processed for any purpose shall not
be kept for longer than is necessary and will be updated, archived or securely deleted when appropriate in accordance with the General Data Protection
Regulations 2018. We will use this personal date for as long as you subscribe to Real Life Services Ltd group products or until you unsubscribe via the
website or request that your data is removed.

Your rights and access to the information we hold

We are committed to the security of your personal information and we have security procedures in place to protect against the loss, misuse or alteration
of information under our control. We have security measures in place to protect our database and access to this database is restricted. All information
collected via the website is encrypted. All our employees who have access to, and are associated with the processing of personal data, are obliged to
respect the confidentiality of your personal data.

You have the right to request a copy of all the information we hold about you. If you would like a copy of all or some of this information please contact
us at our head office, email [email protected] or call 08000 821210.

We want to make sure that all information we hold for you is accurate and up to date. Please keep us informed of any changes to your contact details or
any other information which may impact on our ability to provide our services. You have the right to request that we remove or update any information that
you think is inaccurate.

Other websites

Our website may contain links to other websites. This Privacy Policy only applies to this website so when you follow a link to another website
you should read their own privacy policies.

Children's Data

We do not knowingly collect personal data from children. We request your date of birth to ensure that we only proceed with clients who have
informed us that they are over the age of 18.

Who to contact if you need to know more.

Please contact us if you have any questions about our privacy policy or the information we hold about you.

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Terms & Conditions

Terms & Conditions

Terms & Conditions

1. About Us

1.1 Utility Discount, ("the Web Site") is a web site operated and owned by For All Business Ltd ("we","us") which is part of the Real Life Group, 6 Harrier Close, Calne, Wiltshire SN11 9UT, aimed at private consumers for non-commercial price comparison between various energy suppliers and providers of financial and other services. For All Business Ltd, is a Company registered in England and Wales with a Company Registration No 07970743 and having its registered office at 10th Floor, Eagle Tower, Cheltenham, GL50 1TA.

1.2 The Web Site enables you to compare prices, and other information relating to the Product Providers and products and services offered by them. Use of this service is free. You may also choose to switch your Product Provider using the site. The switch will be completed either by completing an online application form on the website. If you prefer you can call our team who may be able to complete the switch over the telephone on 0800 0821210.

1.3 These terms and conditions apply to all and any use of the Web Site. If you do not accept these terms and conditions please do not use the website and leave now. The Product Providers have their own terms and conditions that you will be subject to when using the Product Providers' product or services.

1.4 Since we are principally aiming the Web Site at the UK consumers, we cannot guarantee that the Web Site accords with the local laws of any other countries. You are therefore responsible for compliance with the laws of your own country if you are outside the UK.

2. Intellectual Property Rights

2.1 The design, layout, text, images, tables, compilations, concepts and other works on the Web Site and all underlying software and source code are our property and all copyright, design right, database right, personality right, moral rights, patents, know-how, inventions, trade names, trade marks, trade secrets, logos and devices (whether registered or unregistered) belong to and vest in us or our licensors.

2.2 We do not give you any right or interest in any intellectual property rights featured on the Web Site and none of the material featured on the Web Site may be reproduced or redistributed without our prior written consent for any purpose than your own private, non-commercial use.

2.3 Copyright in all software and source code relating to the design, development or maintenance of the Web Site is owned by or licensed to us, except for all comparison figures and details which are collected using the Fundraising Innovations Ltd API service. All Copyright ownership unless otherwise specified, may not be used, replicated, copied, modified, distributed, adapted, printed or downloaded without our express permission.

2.4 All rights in the domain name utility.discount are owned by us. Other trading names, company names and trademarks featured on the Web Site are trademarks belonging to the Product Providers or other third parties.

2.5 We do not make any warranty or representation in respect of any other trademarks than those owned by us and any other trademarks featured on the Web Site are featured at their owners' risk.

3. Licence

3.1 We grant you a personal, non-exclusive, revocable, non-transferable license to use the software that you may download on the website in order to access and collect information relating to the Product Providers' products and Services as permitted by use of the price comparison service and switching service provided by the website.

3.2 When using the software you are accessing and collecting information from the Suppliers on your own behalf and not as an agent of For All Business Ltd.

3.3 This licence is granted for private, non-commercial and personal use only and can be terminated at any time at the sole discretion of For All Business LTD.

4. Liability

4.1 Please note that majority of products and services that you may purchase via the Web Site are provided by our Product Providers. We do not monitor, verify or endorse information featured on the Web Site relating to the suppliers product and services. In particular, we do not confirm any of the prices quoted on the Web Site and it is your responsibility to ensure that the prices and other information relating to products and services are correct. We make no guarantee and accept no liability as to the correctness of any information, products or services. Use of any information or purchase of products or services and switching Suppliers will be entirely at your own risk and may be subject to the Product Providers own terms and conditions.

4.2 Nothing on the Web Site shall be deemed to constitute financial advice to induce you to purchase products or services from the Suppliers. The Web Site is an information guide only. If any information on the Web Site is unclear or you are unsure about the most appropriate product or service for you we recommend that you to seek professional advice before purchasing any of the products or services featured.

4.3 We will not be liable for any indirect or consequential loss to you. We do not accept any liability in the event of withdrawal of any product or rejection of your application by the Product Provider for any reason whatsoever. We cannot be responsible for the services offered by Product Providers or for any aspect of the relationship between you and the Product Provider.

4.4 We do not guarantee access to the website at all times and do not guarantee that information will be transmitted accurately or in real time. We will not be liable for any loss or damage that occurs at any stage of the switch process or an attempted switch, including failure to transmit, process or deliver any services or products.

4.5 We will have no liability in respect of any other web site or page on the internet accessible from the Web Site.

4.6 Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by negligence or fraud on our part.

4.7 Except as provided above we give no other warranties, conditions or terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law, subject to your statutory and common law consumer rights which remain in full force and effect.

5. Payment

5.1 Payments for Suppliers' products and services will be made direct to the Product Providers under their terms and conditions.

5.2 When you switch your Product Provider via the Web Site we will receive a brokerage fee from the relevant Provider.

5.3 We assume no responsibility for organising or making payments to the Product Providers. We merely provide a facility enabling you to switch your supplier online or via our telesales facility

5.4 Promotional offers from Product Providers will be fulfilled at the terms available at the time of processing the application. This may not be the date on which application details were entered onto the website.

6. Complaints

6.1 If you have any complaints or comments about us or the service provided via the Web Site you can contact us at any time by either emailing [email protected] or writing to our Customer Services at 10th Floor Eagle Tower, Cheltenham, GL50 1TA.

6.2 We will acknowledge receipt of your complaint within five working days and keep you informed throughout the process and initially inform you how long it is likely to take to resolve the matter.

6.3 If you switched suppliers through our online service and want to raise a formal dispute, you can do so through the European Commission at http://ec.europa.eu/odr. They will then forward the details of your complaint to your supplier’s nominated dispute resolution service to investigate.

7. General

7.1 The Web Site and these terms and conditions are subject to the laws of England and any disputes must be brought in English Courts.

7.2 You can contact us at 10th Floor Eagle Tower, Cheltenham, GL50 1TA You may also contact us by email at [email protected], or by telephoning on 08000821210.

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