I am trying to load UltraVNC - 100-R19.5- Setup. I have just installed a new "EnergyMEDOR analyser" and as per the manufacture I need this program to talk to this equipment. I keep getting a file error (112MSRC4 plugin_req.dsm) I've tried reloading the setup program several times and it doesn't help. Can anyone give me some ideas. Thanks, Carol