In addition to hand baggage you take on board, you can also check-in some baggage for free. Once you have completed check-in go straight to our Bag drop desk to check-in your bags.

If you are travelling from London Heathrow T1 and T3, London Gatwick or London City airport, you can print your own baggage tags at our check-in kiosk before going to the Bag drop desk.

Travelling with pushchairs (strollers)

If you have a small, fully collapsible and lightweight pushchair with maximum dimensions of 44cm x 75cm x 105cm/17in x 29.5in x 41in, you'll be able to take this right to the aircraft door at most airports.

Checking in baggage for connecting flights

Baggage will normally be checked to your final destination, provided your journey is on the same ticket. However, if you hold separate tickets for the flights in your journey, we will only through check your baggage to your final destination if the connecting flights are operated by us or by another oneworld airline.

Some countries will require you to clear customs at the first point of entry. For that purpose, please collect your baggage on arrival, even if it is tagged to the final destination, clear it through customs and then hand it back to an airline representative for your next flight(s).

If your journey involves a change of airport (e.g. arriving at Heathrow, departing from Gatwick or arriving at New York JFK and leaving from La Guardia), your baggage will not be checked to your final destination. Please reclaim your baggage at the arrival airport and check them in again once you reach the airport that your next flight will depart from.

Extra baggage

If you want to take extra baggage over your free allowance with you, either pay for it at the airport or to save time and money, pay for it when you make your booking online or through Manage My Booking before you check-in.