Need help?

How do I use my 4G or LTE mobile phone outside Canada and how much will it cost?

You can use your Bell 4G or LTE device in over 230 destinations worldwide.

Make a selection below to find out more about affordable rates and travel add-ons. You can also check network and coverage information for your destination.

Travelling with your 4G or LTE device

Connecting to a network

1. When you power on your device, it will select a network for you. If you want to change the network you're using, you can select a network through the "manual network selection" option on your phone. For instructions on how to change the network, consult your user guide or the device tutorials from our smartphone support section. Just select your device from the drop-down menu.

2. You'll receive a welcome message from Bell with the standard roaming rates in that country. You'll also receive a warning message if your data roaming usage reaches a certain volume.

Using data, email and connecting to the Internet

When travelling without a travel add-on, the costs can add up especially when it comes to data. Try the following tips on managing your data:

Keeping track of usage

Please note that roaming usage received from international partners can be delayed.

Making a call

To make an international call while abroad, you need to add a "+" symbol in front of the number you’re dialling. To get the "+" symbol on your mobile phone, hold the "0" key for a few seconds until "+" appears on the screen.

Retrieving voicemail

Press and hold the 1 key.

If prompted, enter your 10-digit mobile phone number.

When prompted, enter your voicemail password.

Note: roaming rates apply.

Sending a text message

To send a text message, you need to add a "+" symbol in front of the number you’re texting.

Phoning emergency services

To reach emergency services while roaming on an HSPA or GSM network, dial 1-1-2.

Note: We recommend you turn on your phone's screen lock to prevent accidental or unauthorized use. You'll still be able to call emergency services (such as 1-1-2) if needed.

If you subscribe to a roaming rate plan or Travel Pass

Voice calls and data while roaming are reflected through the use of Coordinated Universal Time (UTC). UTC is the primary time standard by which the world regulates time.

SMS while roaming are reflected through the use of Eastern Standard Time (EST).

If you subscribe to Roam Better:

Roam Better – with home data

The Roam Better – with home data feature includes unlimited calling and unlimited sent and received text messages in Roam Better destinations, plus you can use the data from your account when travelling .

If you use up the data in your rate plan and want to continue using data regular data overage charges of your plan will apply.

The Roam Better- with 100 MB feature includes unlimited calling and unlimited sent and received text messages in Roam Better destinations and back to Canada. Plus, you get 100 MB ,valid each day until 11:59 p.m. ET no matter where you're roaming with no impact to the data included in your account.

If you use up your 100 MB of daily roaming data, you will automatically receive a notification that includes the option to purchase another100 MB of daily roaming data for $7/day in the U.S. and $11/day internationally. All additional data expires at 11:59:59 p.m. Eastern Time on the day the data was purchased. Your daily data allowance will refresh with a new allowance of 100 MB at 12 a.m. ET the following day.