Why the discontinued support?

PPTP is outdated and no longer supported. The protocol contains numerous weaknesses that we have always been aware of. Yet, we have supported it – with a clear, strong warning – for use cases in which having a securely encrypted tunnel is not critical. OpenVPN is a much better alternative and is supported virtually everywhere.

Unaffected users are not at risk as our hardware running PPTP is physically separate from our OpenVPN servers.

If you need help migrating to OpenVPN or would like a refund, please contact support@mullvad.net.