This text is aimed at students taking an introductory module on BA and HND Business
Studies courses and those studying business as part of any degree course. It
is also suitable for post-experience or postgraduate students requiring an introductory
text to organizations, their behavior and activities. The book examines the
internal environment of organizations -- their structure, behavior, culture,
resources and functions -- before showing how they manage their external environment.

It features--for the student-- full support in the learning process with lively
discussion topics and relevant examples throughout the text to encourage the
acquisition of knowledge and the development of skills; a website with further
questions and resources to reinforce and assess progress--for the lecturer-
comprehensive analysis of the business environment both inside and outside the
organization; guidance, support and additional activities and ideas on a secure
website, as well as an online course by the same author.

The fully updated second edition offers a new chapter on organizational behavior;
many new case studies and examples; extensive weblinks and further references
for each chapter; brand new glossary of key terms; business ethics case study
in each chapter; comprehensive web-based support for lecturer and student

Claire Capon is Senior Lecturer in the Business School at Staffordshire University,
where she teaches strategy. She previously taught at Sheffield Hallam University
and has also worked as a researcher in the areas of strategic management and
the use of design by SMEs.