Questions and Answers
4
questions

Q:

The link came up but it did not give a list or lbs of what was included. Deluxe or gourmet means nothing to me.

p h.
asked on
Nov 29, 2012

A:

Sorry for the confusion. After you click here, you also have to click the name of the actual package you're interested in. A pop-up window will then open with a list of what's included in that specific package.

Brette V.
from
Groupon
replied on
Nov 29, 2012

Q:

where is the locations for the meat-hub or is it only online ordering. And how are the products kept cold during shipping. is it door to door shipping or via USPS etc.

Eugene P.
asked on
Nov 26, 2012

A:

Thanks for your interest! This offer is for online use only. According to their website, "All of our products are flash-frozen at the peak of freshness, then individually vacuum-sealed in air-tight packages to preserve maximum taste and flavor. Each quick-frozen item is carefully packed with dry ice, and then surrounded by a high quality, reusable polystyrene chest to insure your products arrive frozen and in excellent condition. All products are shipped Monday-Wednesday to ensure that your meats arrive fresh and in perfect condition by Saturday of that week." All orders are shipped via curbside delivery via Fedex or UPS.

To read more about shipping, please click here and then click the "Shipping" link at the bottom of the page.

Brette V.
from
Groupon
replied on
Nov 27, 2012

Q:

The link to see what actually comes in the different packages is not coming up. Would it be possible to know what exactly comes in each of th four packages?

andrew a.
asked on
Nov 26, 2012

A:

Very sorry for the trouble. Their website was down for part of the day yesterday but is up and running again today. You can access their website and view the Groupon packages by clicking here.

Deal Q&A User Guidelines

What kinds of questions should I ask here?

If you can’t find your answer about the deal in the
The Fine Print
then the deal q&a is the perfect place to ask your question. Your question should address the featured deal or business

If you have a general question about Groupon, please
contact us here
and an actual person will get back to you as quickly as the actual person can. If you’d prefer to receive an answer from a faith-healing planchette, please email
Ouijaboard@groupon.com
.

What shouldn't I post here?

Comments that are profane, off-topic, or self-promoting in nature will not be published.

Can I share my opinion about the business on Deal Q&A?

Since Deal Q&A is dedicated to answering questions about the deal terms, personal feedback won't be published in the forum. We encourage you to
submit your feedback
,
or by skywriting it above our offices.

If you submit a general question about Groupon, we'll respond to you directly via email, rather than post an answer on the deal's discussion board.

How will I know if my question receives an answer?

As soon as we have an answer to your question, you'll receive an email notification directing you back to the discussion page.

I received a notification that my question was successfully submitted, but my post isn't up there. Why do you toy with me?

Sorry for the confusion! You probably asked a question that was already submitted to us. When multiple customers ask the same question, we'll only post it once, but we'll still notify each customer when the relevant answer is posted.

What if I have a question and the deal q&a is closed?

Like youth, deal q&a pages are fleeting. In order to convey their preciousness, we close them after a deal has ended. Luckily, we keep the portal to childhood open at
our contact page
. Send us a message from there and we'll be more than happy to take care of you!

If Groupon is a cat and you’re cultivating the very curiosity that kills, aren’t you a dangerous hypocrite?