Your Jelly Belly Account Information

Hi!

At JellyBelly.com, you don’t need an account to place an order.

Our Account system will be available again this summer.
If you need assistance or have questions about previous orders, you are welcome to call our Consumer Affairs representatives
at 1-800-522-3267 (Mon-Fri, 7am to 5pm PT).

Jelly Belly Privacy Notice for Visitors Outside the U.S.

Last Updated: May 25, 2018

Privacy Notice

At Jelly Belly, we take data protection seriously. This document is designed to inform you about how we are following the rules for data protection at Jelly Belly, which information we collect when you visit and use our website, and how that information is used. Please note that your personal data is collected and used only in the following cases. Your personal data will not be collected or used in any other cases absent your explicit approval.

Jelly Belly websites may include links to other websites which are not covered by this privacy statement.

If you are visiting this site from inside the United States, this Privacy Notice does not apply to you. Instead, please review our United States Privacy Notice.

Collecting data

When you visit a Jelly Belly website other than JellyBelly.com, we may collect information in two different ways: automatically or by through voluntary submission (e.g., via the Contact Us feature). Site-based cookies notwithstanding (see below), the only case in which we may collect information automatically is if you click on any one of the Store Locator links or the Find a Store link on the homepage of this site and use the Store Locator provided by our external service provider. In that case, we collect the following information:

Your IP address

This information is analyzed in an anonymous form. It is used solely for the purpose of improving the aesthetics, content, and functionality of the Store Locator. Where data is passed on to our external service provider, we have taken technical and organizational measures to ensure that we are fully compliant with the applicable data protection regulations.

Collecting and processing personal data

We collect your personal data only when you provide us with that information through contacting us through our website. We collect the personal data you included as part of such communications. The personal data you provide to us, depending on how you are using our website, may include any of the following:

Your name

Your address

Your email address

Your phone number

Your geolocation

The type of browser and computing device you use

The personal data we collect from you remains with our company, our affiliates, and our provider. Your personal data will not be made available to third parties by us or persons acting on our behalf. The personal data we do collect will be used to perform our duties to you, as requested by you. Your personal data will not be used for any other purpose unless you have given specific consent. You can always revoke your consent for the use of your personal data by sending an email to that effect to the email address listed below.

Data retention

We store personal data for as long as it is necessary to perform a service that you have requested or for which you have granted your permission, providing that no legal requirements exist to the contrary such as in the case of retention periods required by trade or tax regulations.

Security

Jelly Belly uses technical and organizational security measures to guard the information you provide to us against unintentional or intentional manipulation, loss, destruction or unauthorized access. Where your personal data is collected and processed, the information will be transferred in an encrypted form to protect against misuse of the data by a third party. We regularly review and enhance our security measures in line with technological developments.

Right to obtain and correct information

Upon receiving and verifying your written request at jbdirect@jellybelly.com, Jelly Belly or the representative responsible for you will inform you in writing as soon as possible, and in accordance with the applicable data protection rules, whether and to what extent personal data relating to you has been stored by us. In the event that you request the deletion of your personal data, deletion of your personal data will be completed unless we are legally obligated to store the information.

Cookies

On our website, we only use cookies if they are required for an application or service which we provide.

We use cookies to gather non-personal information about your visits to the website and enhance your experience. Cookies track the type of browser, operating system, and Internet service provider you are using. They also allow us to tabulate the total number of visitors to our site, track your originating IP address, and track referrals from marketing partners.

A cookie is a small string of information that the website you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps websites to understand your preferences and improve your website experience.

You can always disable these cookies on your browser. The ‘help’ function on your browser should explain how to prevent these cookies, accept new cookies, delete existing cookies, and block all cookies or set up notifications for new cookies. If you choose to disable cookies, however, you may not be able to fully experience the interactive features of Jelly Belly Sites.

Questions or Comments

If you have any questions or comments relating to our website or the Privacy Notice, send an e-mail to webqa@JellyBelly.com.