4. Purpose of data collection, processing, or use The business purpose of the company is domestic and non-domestic air traffic and the operation of all transactions and facilities connected to air travel and its demands. For reasons demanded by business purposes, the company is authorized to establish branch offices and facilities both domestically and abroad, to participate in other companies both domestically and abroad, to acquire and to establish such companies, as well as to enter into all transactions including joint venture contracts. It may cede its operations wholly or partially to such companies.

Data is collected, processed, and used for the above-mentioned purpose. Highlights of the processing of personal data are the following areas:

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Human Resources (Administration and Development)

Suppliers (Administration according to GoB criteria (German GAAP)

Shareholders (Administration and Support)

Customers (Reservations, Customer Relationship Management)

Head Office and Management functions pursuant to the EDP General Employee/Works Council Agreement between Lufthansa AG and labor-management relations agencies

5. Description of groups of persons affected and their related data or data categoriesCustomer data, employee data, shareholder data, as well as data from suppliers, to the extent that this is necessary to fulfil the purposes specified in 4.

6. Recipients or categories of recipients to whom data may be disclosedPublic service authorities where high-priority legal regulations demand, external contractors according to §11 BDSG, as well as external offices and internal Lufthansa departments, for fulfilling the purposes specified in 4.

7. Statutory periods for deleting dataAfter expiration of storage obligations and periods as decreed by regulatory authorities, the relevant data is routinely deleted. Any data to which this does not apply is deleted if it is not needed fur the purposes specified in 4.

8. Planned transmission of data to other countriesData is transmitted to authorities, customers, and suppliers in various countries within the context of conducting transactions that fulfill the business purpose in accordance with the above-named international regulations.