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Last year, in the context of the EU Telecom Review, I wrote extensively on the issue of "substitutable" telecom services. The EU wanted to assess which online services could be functional substitutes to phone and messaging services and how to regulate them. The topic is far from dead (and has recently been addressed in the context of national security snooping) but I wanted to tackle here a subset of that topic that is often overlooked and seems to me of increasing importance ...