Join the movement

You believe that supporting a cause should be such a wonderful experience that people will be inspired to donate, fundraise, get involved and be advocates.

Now is the time for us all to make that happen by simply being an enthusiast.

Together, the enthusiasts form a network of committed charity lovers (a movement!) who will be part of making that change and we see you as an important part of that.

We can't do this alone, but we can achieve this change together.

In the first phase, this network will focus on developing and defining practical ways to help fundraisers everywhere deliver happy, satisfying and effective experiences for donors. After that the network will help identify innovative ways to spread these concepts far and wide. The goal is to transform fundraising not just in Britain, but around the world.

As an enthusiast you will:

Be open to new thinking and ideas.

Be willing to try out new ways to improve the donor experience.

Contribute and share what you have learned.

Invite others to join this movement.

Support the Commission on the Donor Experience by getting involved in projects and volunteering.

Help shape the Commission’s recommendations.

If you believe in what we stand for become an enthusiast and join us.

You can join simply by completing the form below. Leave your name and contact details and anything else you would like to share with us about your areas of interest, experience or any ideas you have about how we can improve donor experiences. We won’t pass on your details to anyone else. You don’t have to be a fundraiser. You can be anyone who has a passion for making the experience of giving more fulfilling and more worthwhile.

You know people who will want to be part of this too. Please do encourage them to get involved. Explain what we’re trying to achieve, direct them here and help them sign up.

The world is changing and we need to change with it to ensure that supporters have the best possible experience.

From:Frances Lawrence

Published:
12 April 2017

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My experience of small charity management is that there is never enough time or enough people to deliver the donor support that we would really like to - it feels like constant fire fighting to keep pace with daily life where there are no paid staff to manage the administration. We need so much to be able to work smarter!

From:Jill Block

Published:
05 April 2017

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This is so important, and we must get it right.

From:Anonymous

Published:
05 April 2017

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An excellent initiative. Anything to re-connect with the sectors lapsed supporters can only be good.

From:Matt Le Fevre

Published:
15 March 2017

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As a charitable donor with experiences of missed opportunities to get closer to the organisations and causes I support, and mindful of the important contribution of the sector to our collective wellbeing, I wholeheartedly welcome the Commission's work.

From:Anonymous

Published:
05 December 2016

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Aiming to provide a great donor journey and excellent customer service for everyone who supports my charity whether with time, money or as an ambassador etc is what I try to provide every day. Any support mechanism with similar aims is something I wish to be involved in.

From:Karen Frampton

Published:
21 October 2016

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Looking to take customer service and the donor experience forward here. Passionately believe in the donor having a fantastic experience and not seen as walking wallets. The more engaged a donor is surely the longer retention

From:

Published:
01 July 2016

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I love the content and want to contribute to it through my thoughts on fundraising. Its easier to raise finds through the Corporate than to raise finds for individual beneficiaries.

The Commission is here to make 2 + 2 =5. We're focused on adding value, not noise. Bringing donors and fundraisers together to identify what needs to change, how it needs to change and how to make it change.

The Commission now has momentum. Our initial approach canvassing support for the idea brought in 23 ‘eminent’ individuals from across the profession, who all agreed to sign a letter announcing the initiative to other fundraisers and interested parties.