KNO Worldwide works in the field of organization performance improvement. This space is a record of interesting observations and tips from our Founder/Partners gathered from diverse projects in over 40 countries.

Tuesday, February 10, 2015

In this TED talk, Tom Wujec addresses how to solve process problems. Making toast doesn’t sound very complicated — until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work.