Human Resources

Mission

The Human Resources Department hires, develops and supports a highly qualified, productive and diverse workforce. The Department also acts as the Civil Service Office for the Civil Service Commission.

The Department strives to serve this workforce through the effective and equitable administration of personnel policies that are in compliance with applicable federal, state and local laws. The City is an Equal Employment Opportunity employer. Review current openings.

The City of Shaker Heights is committed to providing a healthy and safe environment for all employees, residents, customers, vendors, and visitors. In keeping with this mission, effective January 1, 2016, The City of Shaker Heights will no longer hire external candidates who use any form of tobacco or nicotine products. New hire candidates will be tested for cotinine as part of the pre-employment screening process. Candidates who test positive for cotinine will not be offered employment and will be eligible to re-apply after 90 days.

Citizens Customer Service Award

The Department also accepts nominations from residents for the Citizens Customer Service Award, given to City employees who provide outstanding customer service. Nominations are accepted year-round.