Free Delivery Information

We offer free delivery on all of our products, to the UK mainland. Carriage is Free if the item is not returned.

UK Highlands (inc postcodes AB, DD, FK, IV, KW, KY, PA, PH)

There may be a surplus charge for delivery to these areas. please phone 01236 614797 (Mon to Thurs 9am to 5pm or Friday 9am to 4pm) for a quote and clarification.

UK Islands

We unfortunately cannot deliver to the Islands of the UK (including the Isle of Skye) however if you are able to arrange your own courier to transport the products from the mainland then delivery could be made to them, please phone 01236 614797 (Mon to Thurs 9am to 5pm or Friday 9am to 4pm) for a quote and clarification.

Northern Ireland and Eire

There may be a surplus charge for delivery to these areas. please phone 01236 614797 (Mon to Thurs 9am to 5pm or Friday 9am to 4pm) for a quote and clarification.

Delivery Lead Times

Indicative delivery times per brand would be:-

Brand Name

Delivery Lead Times

Baumhaus

8-10 working days

Julian Bowen

5-11 working days

Maze Rattan

3-5 working days

Shankar

1-3 working days

Teknik

1-3 working days

The Delivery Lead times listed above are subject to the item(s) being in stock and may also be affected by any bank holiday closures.

Delivery Agents - Our third party agents/couriers are employed to deliver on pre-arranged delivery dates however 121 cannot be held liable for any unforeseen circumstances where the courier is delayed or on fact a delivery has to be cancelled. Off course this happens very rarely and we do employ the leading couriers to assist us in our distribution but sometimes there can be unforeseen circumstances as we are sure you will understand. If we are made aware of any issues rest assured we would contact you immediately to rearrange the delivery.

If a delivery fails with no one in the courier may try and leave it with a neighbour or leave a card for your contact. They will try again to deliver however please note failed deliveries after 3 attempts are then returned to the warehouse with a charge applied to them.

If you are unsure of anything call us on 01236 614797 and we will be delighted to help.