When you import it as a ‘demo’, you will also import all dummy content that you see in the demos here on TF (e.g. images). If you only import the ‘options’, you will import style settings only, like colors and template customizer settings.

Hi!
Thanks for your reply!
The problem is that whenever you google our site: bauenimbestand.at and you follow the link, the first time you reach the website (with empty browser cache) you will end up on the starting page!

True! But check the log on pingdom! The theme does not load /jquery.easing.1.3.js and several other java scripts and then kicks back to the startpage! Therefore backlinks to the site always end on the startpage!
Regards

Hi!
Simple test to see the bug of this template!
Empty your browser cache and try to enter a subpage like: http://essenza.plusquare.pt/creative/portfolio/attractor/
The first time it directs you back to the starting page, second time it works! This happens with all pages! Very annoying for every visitor of your homepage!
Can you find a quick fix?
Best.

I just discovered a nasty bug of Essenza running on iPad. When you visit my website (http://spotbotmedia.com/) on iPad and click on any links from either the menu bar or the any of the pages the destination page will not load. It will display with weird little smiley face instead:

Only after you press the “reload” button in safari will the requested page load successfully. I have never noticed this behavior before. I recently upgraded to the latest Wordpress after getting the go ahead from your guys that’d Essenza is fully compatible.

Hi eierund. Not sure how you got this result, but it’s not an iPad bug. We tested it thousands of times on an iPad, and would’ve had a lot more customers screaming here if it happens always. Therefore, I want to ask you to create a ticket on http://plusquare.ticksy.com for us to have a look what’s wrong.

I will file a bug report but have already found the culprit. This problem occurs if you have the WordPress Jetpack plugin installed, configured, and activated to track your visitors. Apparently the smiley face is part of the tracking code and messes with the Essenza theme. If you go into the tracking configuration and disable the smiley face it completely breaks essenza loading on iPad. The only solution seems to be to deactivate jetpack completely.

I suggest you guys test this out on your end as well since Jetpack comes pre-installed with new word press installations. You will have to configure Jetpack with your wordpress account settings before this problem occurs.

I did not understand how I have to install the update without deleting my previous customization of your theme.
Every time I load the update, I reset the style.css file and I have to start all over again.
How can I do?
Tnx

Hi plusquare,
I know you will be releasing an update soon with some fixes but can you also take the redirect issue within that update (and setting a slider as homepage redirect to slider issue)? I use landingpages for SEO and when people are visiting those pages they will be redirected to the homepage

It was in the media files, I’m not sure why the gallery didn’t point to it properly.

Even now I am still having the same problems with “Images Gallery” module, the “Wordpress image gallery” or the “Gallery Page” Option in the templates.

I did submit a ticket about the same time as this was originally posted – almost two weeks ago. Got a reply on Christmas day. Have spent hours since trying to sort out the issue but I’m still not getting any luck.

It is not an issue with links to the images. They are all linked and it still isn’t functioning. This is getting ridiculously frustrating now.

I just looked through the comments. I hope I am not going to be waiting days for a reply. While the demo looks great I cant even get a basic portfolio to work and I have many years wordpress experience. Can’t say I am very happy.

Ok I give up. I cant even search the damn ticksy archive so I can try and solve all the bugs by myself (which I should NOT have to do) The pagination does not work and it just bounces me back to the first page of results. I am really disappointed. This looked like a great theme but I should not have to immediately call on support when I buy a theme just to get basic features working on a fresh wordpress install. There are bugs every where. Deleting the theme and donating my money to you. Merry Xmas.

Hi, frustration does that don’t worry essenza should be easy to use unless some problem pops out. We’re still liming some edges. Can you tell us what you’re trying to do and what’s not working properly?

Dear plusquare team! Have you been able to find the redirecting error in your theme which forwards every visitor of your site to the start page instead of the requested subpage. It’s quite is a very annoying error and will cost the website most of its ranking with google! Best

Even though I’m not using a menu in my one-page portfolio website, I do see a menu icon when I’m visiting my website on my iPhone. Is there a way (I assume in one of the .php files) to hide this effectively?