Tuesday, December 18, 2007

Harvard Business is building a crystal ball around responses from readers on the Biggest Management Challenges in 2008. Among some of the early responses;

Social Networking. “Companies must learn to effectively utilize socialnetworking tools both inside and outside the companies to keep up with what theyounger workers grew up with — fast and furious communication tools liketexting, facebook, My Space, You Tube, etc. that spread the word now. Not in thenext quarter, next month, next week or even next day, but NOW.”

Absolutely agree !! and thats where customers should be going with their CRM 2.0 initiatives as well.