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BEST partners with Vasco for optimal security and remote service control

BEST is an innovative company specialized in manufacturing sorting machinery for the food and non-food industry. To guaranteea flawless installation at the customer’s site and to provide customers with remote support and maintenance, BEST built-inVASCO’s aXsGUARD technology in its machines. Furthermore, the company secures access to its local network, Citrix XenApp andOutlook Web Access with a combination of aXsGUARD Gatekeeper and DIGIPASS authenticators.

BEST, which stands for Belgian Electronic Sorting Technology, is a world leader with ample experience in designing and manufacturing state-of-the-art sorters. The company uses the latest and most advanced optical technologies to achieve the highest efficiency in sorting products and materials in various industries.

ON THE LOOKOUT FOR A UNIFORM SECURITY ENVIRONMENT

The company wanted to secure its local area network as well as its webmail and Citrix XenApp from unauthorized access. Additionally, BEST provides remote support and maintenance to its customers and experienced a lot of difficulties with unstable VPN connections at the customer’s site. Furthermore, the company needed to overcome troubles that arose with the different systems and infrastructure installed at the customer’s end in order to set up remote online support and integrate the machinery into its existing ERP system.

“We explored the market for a security solution that could fulfill all of our requirements and would enable us to create a uniform environment for our customers, service engineers, employees and resellers alike”, says Geert Cuppens, System Administrator at BEST. “VASCO’s product portfolio fully matched our security needs and prerequisites.”

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