G15 Black Screen

My screen has gone completely black, it lights up when I turn it on so it is still functioning but not displaying any image. I am under impression that resetting the camera will fix this, is there a way to reset it without being able to see the menu navigation?

Re: G15 Black Screen

My screen has gone completely black, it lights up when I turn it on so it is still functioning but not displaying any image.

Happened out of the blue - whilst Im sure there will be a service mode button press somewhere, I couldn't find reference to it. So I had output via HDMI, put a in blank card, the camera was taking pictures and there was playback too on the remote screen, just nothing on the back of the camera, no menus, but there was a hint of backlight. Hmm. Still could be a lockup in the display section. the "Reset all menus" did not bring it back.

Given that there was nothing traumatic that had happened to the camera, after searching the net, I found a disassembly guide for the G16 on ifixit. As its later sibling, they share the same display, so at a whim it was decided to pull it apart. The disassembly instructions for the G16 almost matched the G15 - only difference was there are two less screws to take out, and the small menu/control board cable locks into a different spot, but otherwise it is substantially the same.

I disconnected the LCD display from the camera just as if I was going to replace it, then carefully reconnected it and put the control/menu board back in place. Whatever that did, the screen came to life again when I put the battery back in.

You can only try. & I have no idea why or what happened, but it came back. Hope this may help someone else

Re: G15 Black Screen

THANK YOU SO MUCH!!! One of our company cameras, a Powershot G15 had the same problem. I was able to follow the iFixit G16 disassembly instructions. I then unplugged and re-plugged the display, and voila! IT WORKED. Saved us a lot of money in repairs or replacement. Only took about 30 minutes. AND my co-workers think I'm a friggin genius! Thanks again! Most grateful.

Re: G15 Black Screen

My screen has gone completely black, kodi it lights up when I turn it on so it is still functioning but not displaying any image. I am under impression that resetting the camera will fix this, is there a way to reset it without being able to see the menu navigation?