New content of particular interest to IT service desk managers and CIOs
is an overview of HEAT Service Automation, which provides the necessary
automated and unified support, security and control processes for all
users and endpoints across the enterprise. This enables IT organizations
to deliver IT services efficiently and effectively to their end users
and customers.

FrontRange is a leading provider of Hybrid Service Management (ITSM
& SaaS
IT Service Management) and Unified Endpoint Management software
solutions for organizations of all sizes. With our suite of HEAT
applications, FrontRange is the only company in the world that provides,
from a single platform, Service Management and Client Management/Unified
Endpoint Management software on-premise and in the cloud. HEAT manages
millions of service interactions and millions of endpoints every day for
more than 15,000 leading organizations across IT, HR, Facilities,
Finance, Customer Service, and other enterprise functions. FrontRange
customers deliver world-class service while maximizing operational
efficiencies with reduced cost and complexity. For more information,
click here.