With no help in sight, David Wallach took his son out of the stands before flagging down a police officer. The officer started bringing them into a tunnel when Johnny’s knees buckled and the young boy could no longer walk.

“Fans were heckling him,” Wallach said. “Here I am on the ground with my 7-year-old son and they’re shouting, ‘Cubs suck.’”

When they were finally discharged from the hospital at 1 a.m. Wednesday, Wallach said, he and his son were stranded, unsure of where they were or how to get back to their car. And still, no word from officials at the field.