Re: How to find your Spore Serial Code

my spore disappeared from my account , i tried to contact an ea advisor but he said just put all games to display and it will appear but i didnt, i am searching it for days and still you never have an advisor or something that really can do something

Re: How to find your Spore Serial Code

Is there any way to get the code re-sent? I'm trying to reinstall my games after a major upgrade and this one game is giving me a headache. Oh, and yes, I have gone round and round and round with trying to find a way to get direct contact, but, frankly, it's like wandering in a maze of twisty passages, all of them alike.

[EDIT] Nevermind. I eventually found my way through the maze and landed on a live chat, but nobody was answering (despite it saying it was less than a five minute wait). I do have the phone number now, though, and I'll call during the week and get them to trace my order. And then I'll copy and save my serial number MYSELF so I never have to do this again.

Re: How to find your Spore Serial Code

This thread hasn't been updated in close to 8 months old but this is still a problem.

I bought Spore last night on Origin and the confirmation email didn't include the confirmation code.

Spore appears in My Games in Origin.

Spore appears in my order history in Origin.

But no confirmation code came in the email. The Order Confirmation email came but it only included the order number.

The contact-us link listed at the top of this thread doesn't lead to anything useful.

The Live Chat option in Origin does not lead to live chat even with language set to US English.

The phone number I found gives a message that tells you to enter your call back information at the help website, yet there's nowhere to enter this information.

The whole experience is frustrating, to say the least.

EA_Mat, could you please update this thread with current relevant information for resolving this problem?

Thanks

AND... just as I was about to post this, I logged into Origin again and the Product Code was there! I can assure you that it wasn't there when we started troubleshooting. Oh well, on to the next issue I guess...

Re: How to find your Spore Serial Code

This is BS i want my money back you guys ripped me off and i want my money i never recived a registration code and these isnsrtuctions are for windows and i have a Mac. So please give me my money back.