Shipping & policies

Estimated Shipping

Most of my items are ready to ship. They are usually shipped within 3 business days after payment is received. Those items paid for through PayPal will be shipped to your VERIFIED Paypal address, so please ensure that it is correct before making your purchase. Items will be shipped by the most economical method, usually first class or priority mail. I do require delivery confirmation, and for items over $50, insurance, is included/required. For items under $50, insurance is not usually included/required, but is suggested. However, if your item were to become lost in the mail, please be advised that most of my items are one-of-a-kind, and therefore, cannot be replaced. I will not be responsible for losses occurring in the mail.

This is one person operation so please be patient. Sometimes some unexpected situations arise and have to slow down with orders for few days. This is very infrequent.

Payments

Payments

I accept payments thru PayPal, Etsy Direct Checkout, and other arrangements can be discussed. All Mailed payments must be received within 7 days of purchase. IF YOU DO NOT HAVE A PAYPAL ACCOUNT, YOU MAY STILL CHECK OUT USING YOUR CREDIT CARD... here is the info on how to do so:http://www.etsy.com/help/article/361Please contact me regarding your payment if you choose to make payment arrangements/reservations. I do NOT Ship to the following Countries: Afghanistan, Algeria, Angola, Bangladesh, Barbados, Benin, Bolivia, Brazil, Bulgaria, Burkina Faso, Burma/Myanmar, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic Chad, Congo, Cuba, Djibouti, Dominican Republic, Ecuador, Ethiopia, Gabon, Ghana, Guinea, India, Indonesia, Iran, Iraq, Italy, Jordan, Kenya, Liberia, Libya, Malaysia, Mali, Mauritania, Mexico, Morocco, Myanmar/Burma, Niger, Nigeria, North Korea, Oman, Pakistan, Papua/New Guinea, Poland, Romania, Russia, Rwanda, Senegal, Seychelles, Sierra Leone, Slovenia, Solomon Islands, Somalia, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, Yemen, Yugoslavia. If you are from one of these countries, I reserve the right to cancel the transaction. All customs and customs-related fees are not included in the item price or shipping price.

Please contact me if you want to reserve/lay-a-way an item(s).

Returns & exchanges

Returns & exchanges

I hope you will be happy with your purchase!! If not please contact me within 2 days after receiving the package so we can work on a solution! I do not accept exchanges or returns except in rare cases to be decided upon in conversation between me and the buyer. In those rare cases when it is necessary, the item(s) must be in it's original condition (if supplies must be unused/unopened), returned with original packaging as received. In the case of damaged/insured items, buyer may choose to file a claim with USPS. If they choose to return the item, they must return the item as received with all parts, and packing materials as received in original packaging. In all cases, return shipping MUST be paid by the buyer. Shipping will NOT be credited. NOTE: ALL PATTERN, SHEET MUSIC AND BOOK SALES ARE FINAL. Some other items are also sold "As Is". These items are not subject to return or exchange. Thank you for understanding!