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It Consultant Resume

Confidential has managed all areas of IT operations over a 30 year career for global corporations to include Network / Security Operations Centers, Virtual Infrastructures, Cloud solutions, Storage Area Networks, in addition to large globally dispersed UNIX, Storage, Network, and Windows server teams.

Confidential ’s deep and broad experience within the Information Technology landscape provides any organization with considerable value as a strong and passionate leader who achieves lasting results.

Confidential is a “second generation” IT leader with 30 years of experience who understands and values people as the critical component for an organization that wants to achieve lasting results. Confidential ’s ability to build teams of talented individuals and lead them to new heights is exceptional.

He possess a high energy level and strong work ethic with a commitment to continuous improvement while building and leading a dynamic and changing environment that strives to exceed expectations.

The goal to be efficient while reducing costs can only be achieved by building a team of passionate individuals dedicated to a vision of accountability, success, and commitment to the organization. Confidential leverages frameworks such as ITIL, ITSM, and Lean methods to achieve increased productivity, efficiency, while reducing costs due to eliminating wasted efforts.

Confidential is a f orward - looking technology evangelist capable of influencing and galvanizing others in a shared view of the future.

He has a strong sense of identifying next generation technologies and implementing them with non-disruptive project principles.

Confidential ’s vision has produced stable yet dynamic technology solutions that have advanced business objectives while reducing costs in excess of 50% due to reductions in space, cooling, and administration with virtual and automated service delivery models.

EXECUTIVE PROFILE & EXPERTISE:

Strategic Analysis, Design, & Architecture Metrics

Business to technology analysis and alignment expert

Present and justify P&L investment for innovative tech.

Architect, design, and implement disruptive technology

Cloud (Public / Private), Automation Mgmt. Expertise

Sarbanes Oxley (SOX), ISO 9xxx Expertise

Hands on skills / Unix, Storage, Networking, and Storage

Protection Strategy / Backup & Recovery, DR Expert

Hands on skills / Mainframe, AS400, Linux, Networking

Cyber Security, Anti - virus, Trend Micro Security

Architecture / VMware, SAN, Unix, SQL, Cloud, Windows

Manufacturing, Engineering, Finance, Healthcare

Staff Mentor, Development, Succession Planning

IT Operational “Blueprint” Development

AWS / Azure / Private Cloud / Splunk Expertise

Contract Management & Negotiations Skills

Relational Databases, SQL, Unix / Linux, Windows Eng.

Project Management Professional (PMP)

Extensive vendor / contract management experience

IT Infrastructure Library (ITIL), Process Improvement

Sarbanes Oxley (SOX) / ISO / FDA / HIPAA Compliance

Six Sigma / Lean / Kaizen / Continuous Improvement

Storage Architecture, SaaS, PaaS Expertise

IT Process architect / ITIL and ITSM Based Standards

Strategic Out / Multi-sourcing cost reductions expertise

ERP Implementations and Support, Oracle EBS

Call center, Datacenter Operations, & Helpdesk expertise

Telecomm, VOIP, Networking, ACD expertise

IT Audit and Identity Management expertise

Unix, Linux, Oracle, Windows Systems Expert

Tools | vCops, Veeam, Tivoli, SolarWinds, Openview Exper.

Software | Netbackup, FlexClone, SnapMirror, SRDF

Shell programmer VI - KSH, SH, BASH

PMP / PMBOK Certification Training - UCI

Systems Design, Process mapping, & Architecture expert

Firewall, IDS, Endpoint Protection, Cyber Security

PROFESSIONAL EXPERIENCE:

Confidential

IT consultant

Responsibilities:

Confidential possesses broad and deep experience working with industries such as major finance and automotive companies.

Confidential has managed all areas of IT operations over a 30 year career for global corporations to include Network / Security Operations Centers, Virtual Infrastructures, Cloud solutions, Storage Area Networks, in addition to large globally dispersed UNIX, Storage, Network, and Windows server teams.

Confidential ’s deep and broad experience within the Information Technology landscape provides any organization with considerable value as a consultant who performs to a trusted adviser status.

Confidential

Director, IT Operations

Responsibilities:

Confidential was recruited to lead IT Operations in support of all level 1 services throughout the U.S.

Confidential is managing a staff of over 30 IT professionals to include a helpdesk presence throughout the Americas in addition to a large contingency in Confidential Mexico.

His responsibilities also include the IT operations team tasked with production support of over 750 offices nationally.

Confidential is developing standards that rely on ITIL principles and lean methods that focus on people (first), process, and technology advancement.

He is quick to engage and recommend operational improvements to allow the operations to scale, flex, and respond to all IT service requests quickly, efficiently, and at reduced costs.

Confidential

Technical Project Manager, Senior

Responsibilities:

Manage multiple projects to include identity management automation while the other is to implement a more secure and isolated network infrastructure to manufacturing locations globally (Switzerland, Puerto Rico, Dominican Republic, Singapore, Utah, and Costa Rica)

Implement a new WAN Cisco network infrastructure hinging on the Confidential core network utilizing a reference architecture of products such as Cisco 6880’s, 3850’s, and Palo Alto firewall products.

The systems infrastructure included VMware ESX environments supporting both legacy Scada and the next generation Rockwell Automation manufacturing applications adhering to FDA and systems validation standards

Improve security posture with the delivery of increased password complexity of global domain controllers and closing middleware exposures in the virtual hypervisor environments

Develop, manage, and maintain a VMware virtual environment consisting of over 4,000 servers including Windows 2008, 2012, and Citrix VDI environments with continuous security risk evaluations and projects for remediation.

Develop vendor ranking process to ensure project success

Author a comprehensive supplier scorecard to rank and select partners as part of the project initiate and planning process

Author statement of work contracts outlining project deliverables, costs, and schedules. The SOW contract scope provided a framework to ensure “Rules of Engagement” are established and include penalties for non-compliance

Develop request for proposal contracts (RFP’s) in order to be provided with services that align to business requirements and the long term strategic vision

Lead major upgrade projects while determining activity risks based on PMP, ITIL, and security based principles.

Lead the development of project management principles, ITIL, and ITSM to increase efficiencies, productivity, and major project success by delivering on schedule, under budget, and with no outages

Define roles and responsibilities to promote decision making in the ranks to ensure increased success of a global 24x7 operations

Manage the Shavlik patching applications support process to update over 4,000 virtual and physical servers.

Lead and mentor project managers to ensure alignment to operational and stakeholder expectations. Several major projects were run simultaneously with extensive planning, crisp execution, and defined closure activities

Successfully delivered projects include disaster recovery relocations, security vulnerability mitigation, security and middleware software upgrades for a global environment that included over 4,000 servers and petabytes of storage globally

Rebuild the support operations to utilize North American partners in every region establishing a centralized command and control for IT decision makers and support teams. This improved local support response times to all branches in North America by over 80%.

Lead projects that reduced the datacenter’s by 50%, upgrade all networking infrastructure to 35 branches, redesign the WAN routing architecture, and redesign the computing infrastructure to an HP based private cloud

Network upgrade and redesign project increased uptime by 50% going from spoke and hub model to one that was dynamic and redundant eliminating unscheduled outages

Datacenter relocation and upgrade projects were performed with precise dependency maps eliminating any unscheduled outages

The computing infrastructure was migrated from physical and disparate to an integrated “self-service” model using automation built on Hewlett Packard products

Staff development included the placement of an operations manager and establishing roles and responsibilities to ensure appropriate succession plans

Manage budgets of approximately 3 - 5 million dollars annually

Confidential, Aliso Viejo, Ca

Senior Manager

Responsibilities:

Initiated and developed Confidential ’s Sarbanes Oxley (SOX) compliance initiatives and maintained a zero deficiency record during tenure

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