Customer returned my calls only to complain

I had called this customer 3 different times in May to talk to her about issues around her yard (left messages for her to call me back) and she finally calls me back today to complain about stupid stuff including how i should have left a detailed message about her lawn issues( i thought i was being professional by being discrete and just telling her to call me). Here's what she said, i noticed that the grass around the pond is growing out and it looks like you havn't been cutting it, I reply we have had a lot of rain lately and the water level has raised up so much that i cannot get any closer to your pond then i already am with my mower as a matter of fact ma'am i have already had to pull my mower out of your pond 5 times in the past month & 1/2 because i was trying to get closer. she says well its getting thicker, i reply their has always been a 2' to 3' thick band of grass & black mud around your pond that was their before i ever started mowing you lawn (because that's as close to the pond as anyone has ever gotten)and as i stated in my agreement i would get as close to your pond as i could with my mower then she replies "cant you weed whack it" well yes but that's not in our agreement and you have at least 1/4 of shore line on that pond and it would take off the top of my head about 2 men & 8hrs to complete. she then went on asking me if my mower blades were broke then complaining about high and low spots on her lawn and i tried to tell her "all the rain" we are getting rite now and the Florida sunshine will make your lawn grow like crazy "well i want it level". This is coming from a person who never runs their irrigation & 7 months out of the year the yard is dead!! she needs to be thankful it's growing! Anyways what I'm trying to get at is their something i can rent to mow that grass around her pond instead of line trimming it for hours on end?? Sorry for the long winding, it just drives me crazy when you call to talk with someone and when they finally call you back they tell you well you should have left a message about what you wanted instead of telling them to call you. HUh??? and then complaining about something thats not even in our agreement and they know it. Crazy people thinking that if they complain they'll get something done for free.

I'd make sure she's paid up current or you might find yourself with your pud in one and a unpaid invoice in the other. They do make a mower that hovers, I've seen them in trade mags and websites. I think there made in Australia but have US distributors. Do a google serch might help you.

The Arena, the Field of Battle, the site where the fight actually takes place is our own heart and all of our Inner Man. The time of Battle is our whole life.

i dropped a yard early on this season that paid 50 because the guy called complaining after about the eighth mowing, over something not in agreement i wouldn't even talk to him about it clearly a pita, told him it would be best to get someone else

he also had these two overfed dogs and .....................i was going to drop him anyway, to much time under the deck scraping crap out.

Just dropped one yesterday because she allways calls and says it's my day today when are you comming out........

DROP

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i had a customer for weeding and things that would call me and leave a message like call me in the morning at 8, and at 7 she would leave another message mad at me she called not exaggerating 8 times over the weekend.