2 comments:

Anonymous
said...

Hate to tell you, but I have found this combination to be one of the most frustrating experiences to date. Just trying to get the program loaded on my pc has been a real hair puller. The program seems disorganized, there is no hand holding what so ever and this is the only place I can find to complain. When I load a disk into my computer, it usually can figure out what I want it to do. I bought the state of Oregon map to load onto my brand new triton. I load disk one and have to navigate through some pretty foriegn looking menus and I'm not certain whether it has really installed the way it should. But I gamely proceed with the next disc and my computer has no idea what to do. Right now I have made my own folder and am dragging the folder that shows up in my D drive to it. Once I get all the discs into that folder, I am hoping against hope that I can merge it into the main program. Will it work??? Once done, will I be able to load it on my gps??? I'd better be able to, or else.....

Sorry you've had difficulty. It's rare that customers encounter the type of problem you report, but every PC is different in some way. We have a fairly robust tech support section at www.natgeomaps.com.

But feel free to contact us at topo@ngs.org (the address for tech support only) and we'll be happy to help.