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Description

Document Checking appointments are mandatory for the visa extension programme. These appointments are designated for Pre-sessional and EAS students and for those who wish to change course or university to study at University of Southampton. Please note: You MUST have your Student ID with you on the day of your appointment.

HOW TO REGISTER FOR AN APPOINTMENT

Choose a day from the list, then select a time and click on “Register”. Next, click on “Checkout” and fill in your details. Finally, select “Complete Registration”.

What documents do I need to bring with me?

Do I have to bring my printed ticket to the appointment?

No. You do not need to have a printed ticket for your appointment. When you arrive, please either show your confirmation email on your phone/tablet or, if you have downloaded the Eventbrite App on your phone/tablet, then you can present your electronic ticket.

I want to cancel/reschedule my appointment. What should I do?

If you cannot attend the appointment that you have already booked, you may cancel up to 24 hours before the appointment and reschedule. To cancel an appointment, go to your "Tickets" page, locate your order, then click "Cancel order". You will receive an email confirmation of your cancellation.

I have forgotten my password. What should I do?

If you need to reset your account password: - Go to eventbrite.com/resetpassword - Enter your university email address, and choose "Reset password." Shortly after, you should receive an email with a link to create a new password for your Eventbrite account. If you do not receive the email, check your spam folder and add "mail@eventbrite.com" to your email contact list to make sure you receive further notifications from Eventbrite about your appointments.