A CEO’s Guide to Next Generation Revenue Cycle Management: What Service Providers Need to Know to Survive the Changing Diagnostic Healthcare Environment

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Macroeconomic pressure, increased governance, organizational changes, and technological advances are driving pervasive and lasting changes in the fabric of the healthcare system. Because diagnostic services influence the majority of healthcare decisions, changes to healthcare are magnified in the diagnostic services segment. Failure to aggressively adapt to this dynamic environment can easily imperil diagnostic service providers.

The system of record and the lifeblood of diagnostic service providers is the Revenue Cycle Management (RCM) system. A dramatic rethinking of the role of RCM systems is critical to ensuring service providers are able to successfully compete in the marketplace.