FAQ

Frequently Asked Questions

SortSpoke reduces the labour cost of extracting data from documents by 80-90%. It works especially well on unstructured documents without any templates or programming, and with lower error rates than humans. Anywhere you have staff reading a document to find specific data, SortSpoke can help do it more efficiently.

Incoming documents are classified and data is extracted from these documents according to your unique requirements. SortSpoke is fully customizable and there is no limit on varieties of documents or number/type of fields extracted. Finally, the extracted data is exported to your database, workflow, document management system or spreadsheet.

What are some examples of structured/semi structured/unstructured documents?

SortSpoke can be used to automate any data entry process. SortSpoke is being used in many industries, including law offices, professional services firms (audit accounting, tax and consulting) and is being actively evaluated by banks, insurance companies/ brokers.Specifically, SortSpoke can be used for:

Contract management where key dates, and provisions must be identified, tracked and managed

Tracking and managing high volumes of correspondence such as with government agencies

Customer on boarding where accuracy and input speed of data is critical to customer satisfaction

​What tYPE of data can SortSpoke extract?

SortSpoke can extract any machine printed numbers, letters, words or combinations, including tables, that contain numbers and words.

How is SortSpoke different from other competitors that use optical character recognition (OCR) or other machine learning technology?

SortSpoke can be set up faster and at less expense because it does not require fixed layout forms, rules, or pre-programmed templates. SortSpoke can extract any data you want from your documents, not just fields that other vendors have pre-trained into their software.​​