The Blog

Glowbal Reopening at Telus Garden

Glowbal Restaurant Group is one of Western Canada’s fastest growing restaurant groups and has become one of the most successful restaurant companies in Vancouver since it was founded in 2002.

Reformation was tapped to manage all publicity for the grand reopening of the brand’s 17,000-square-foot namesake and flagship restaurant, Glowbal, at Vancouver’s newest landmark building, TELUS Garden. The big goal was to create a fresh, confident and unapologetically chaotic restaurant experience that captured the energy of the city: a big, bold and better Glowbal that represented the best of Glowbal Restaurant Group.

280

hits generated

375+

social posts with #SuperGlowbal

$200K+

worth of editorial secured

Glowbal Reopening at TELUS Garden

The Reformation

Given the high volume of inquiries we were fielding from media and consumers alike about Glowbal and when it was reopening, we knew there was a strong appetite for information. With that, we sprung to action and created a strategy with cadence top of mind, keeping a lid on the key details until opening to generate maximum buzz and traction with longevity.

Media Relations

We distributed a press release announcing the reopening, targeting local media, national foodies and international travel writers. From there, targeted media pitches and tasting opportunities were sent to a wide cross-section of contacts, resulting in coverage from The Best & The Foodiest on CKNW 980AM, The Best of Food & Wine on CISL 650AM, The Westender, and Eating in Vancouver. A member from our team personally attended each tasting, as did Glowbal’s executive chef. We also worked hand-in-hand with Tourism Vancouver to bring international travel and food media to the restaurant, hosting notables from across Canada, the United States, Mexico and Brazil.

The #SuperGlowbal event hashtag was front-and-centre in all communications before and during the event to drive maximum social traction, and guests flocked to Instagram, Facebook, and Twitter to share their experience at the summer event of the year, resulting in nearly 400 social posts in just a few hours.

Influencer Management

After the grand opening buzz began to ease, we hosted an intimate experience for a dozen of Vancouver’s top food and lifestyle bloggers from The Food Gays, Vancity Buzz, Vancouverscape, and Good Life Vancouver (among others) in one of Glowbal’s glam private rooms, showcasing a range of signature menu items with cocktail and wine pairings. The executive chef presented each course, providing critical face-time between him and our influential guests, while a member of our team circulated to answer questions and entertain.

The Result

The overwhelming reception to Glowbal’s reopening was unprecedented. More than 2,500 of Vancouver’s finest attended the grand opening, which saw nearly 400 social posts and 70M total media and social impressions. Over the span of three months, our media outreach earned 60+ editorial hits in print, online and broadcast media, including The Vancouver Sun, BC Business, and Vancity Buzz, valued at more than $200K.

“Glowbal is a visual stunner with an all-weather patio protected by soaring, winged, etched Italian glass and warmed partly by an interior energy-smart fireplace that diverts heat to the patio rather than roasting the inside diners sitting next [to] it.”