Solutions for Service Providers

Let the global leader in cloud communications, team collaboration and contact center solutions help you take the lead.

BroadSoft is recognized as the market leader in cloud communications, team collaboration and contact center solutions, serving millions of business seats through our service provider partners since 1998.

More than 600 service providers across 80 countries, including 25 of the top 30, have selected BroadSoft as their trusted cloud unified communications provider for one simple reason:

Our singular focus is helping YOU leverage the cloud to rapidly bring advanced communication, team collaboration and customer engagement services to market, meeting the dynamic needs of today’s workforce.

Watch our customer testimonials:

Business Case for the Mobile Cloud

Is your network ready to support the delivery of new cloud services?

Mobile is a way of life, especially in business communications. Our carrier-grade, native cloud software lets you efficiently transition from your legacy switching infrastructure to a more flexible, mobile-ready cloud communications service structure.

BroadSoft support of IMS, VoWiFi and VoLTE functionality, plus a complete portfolio of mobile-enabled UC, team and contact center applications gives you a clear advantage in delivering a high-quality mobile experience for your business customers.

The BroadSoft Business Portfolio

BroadSoft Business offer a completely integrated suite of communication, collaboration and customer engagement solutions that are offered on either our BroadWorks or BroadSoft platforms, and backed by our expert Services.

We offer two delivery options: Service Provider hosted and BroadSoft cloud hosted.

BroadWorks: Our flagship software application platform hosted by service providers who are looking for extensive flexibility and control.

BroadCloud: Our SaaS or PaaS platform for service providers who are looking for an accelerated time-to-market with business ready services.

Take a look at how BroadSoft BusinessCloud applications - UC-One, Team-One and CC-One - can help your business customers change the way they work, from any device and any location.

UC-One

Team-One

CC-One

UC-One

Unified Communications

Find colleagues quickly, send a chat message, make a call, start a video session, jump into a virtual meeting room, share your screen, swap files and more – from any device, personal or business.

Team-One

Team Collaboration

Simplify your workflow with an all-in-one powerful business collaboration app that combines project, task and content management with notes and file sharing – as well as integrated messaging, calling and conferencing.

CC-One

Contact Center

Transform your contact center into a strategic business asset, with customer engagement services that offer omni-channel support with real-time and predictive analytics-based routing and reporting.

bOpen with BroadSoft Business

BroadSoft Business is based on our bOpen philosophy which lets partners and developers bring their product visions to life. "Open" is the age in which we now live, whether we're talking about interconnected apps, desktop or mobile devices, cloud servers or even big data.

bSecure with BroadSoft Business

Customers today are worried about their data, especially when it comes to the cloud. Cloud communication systems in particular are mission critical to businesses, and thus need to be extremely reliable and always available.

BroadSoft bSecure carrier-grade security and reliability is built into our product development process to ensure customer data is always safe, providing N+1, 5-tiered redundancy that gives 99.999% availability and massive scalability, ensuring business continuity at all times.

BroadSoft security controls have been validated by independent organizations to ensure the solutions meet the highest certification and compliance standards.

Want More Information?

Our solution specialists will contact you for a personalized session to learn more about the benefits of BroadSoft Business solutions for service providers.