We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Before we booked I had an awful time getting Lux reservations to honour their best rate guarantee. They actually insisted I use any rate difference as a credit towards expenditure at the hotel! Wow. It took repeated emails to show them the way and eventually, thanks to one guy in reservations, they finally agreed to match the other rate offered.

Our sense of arrival was truly disappointing. The grounds are, to be honest, a mess. I saw a very competent landscape team doing a very good job on the grounds but, as an ex landscape designer, they desperately need a professional plan and design. The team are I am sure good enough to translate any such plan.

The lovely bright and new (?) reception area made up for the lack of any expenditure on the grounds. We had multiple issues with reception and this was not acceptable.

The long walk, past more awful landscaping and algae filled pools, to our room passed the full on service and delivery area and this is not a good idea at all. However we were very happy with our big and bright room on the ground floor a mere 20m from the lovely beach. The bathroom is dated but it works. More English entertainment channels would be welcome. WiFi was good enough.

Funny thing...the standard rooms nearly all have good sea view rooms while the more expensive rooms do not.

Plenty of good quality loungers on the beach but you walk a long way to get a towel. The swimming here is great as the beach slopes and even at low tide you have enough for a swim. Clean sand and no litter. We did not bother with the pool what with a lovely beach and warm water metres away.

A highlight is the excellently run restaurant and kitchens. The food, for a buffet, is well presented, with a choice that should suit everyone. I was very pleased to see so many chefs at fresh cooking stations and the food being regularly replenished and kept hot. There are theme nights. As you enter there is a blackboard which you can order from for the next day if you prefer not to choose the buffet. Another nice idea. Be careful...the price for beer and drinks is far too expensive. This needs looking at.

Breakfast has a very good selection with fresh juices, fruit, crisp breads, cooking station, etc.

We also ate on the beach and we did not enjoy this at all. Apart from the swarm of ants, reception gave us wrong (indeed no) information as to costs. We also had an unacceptable issue with a food item. The quality of the food for the beach dining is not of a good standard.

Overall we gave very good, even though we had issues, as they do say they are 3 star and the staff, mostly, are excellent. So for a 3 star it is very good.

Room Tip: Standard rooms have sea views.

See more room tips

Stayed: March 2014, travelled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask Harleyclarkey about Merville Beach Hotel

1 Thank Harleyclarkey

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

First of all, I would like to thank you for staying with us during your holidays in Mauritius and also for taking the time to comment on your stay among us.

I have analysed your esteemed feedback, and am pleased to inform you that we have launched a few motivational initiatives. These include training exercises on teamwork, communication, synergy, etc. Furthermore do rest assured appropriate actions will be taken where required.

In order to avoid the difficulties you have gone through, I would very much appreciate you contact me on your next trip to Mauritius when I shall be pleased to personally organize your booking.

It is always a pleasure to receive compliments on our team members. Thank you for mentioning Chef Laval and Kailash, they were very pleased to learn about your appreciation.

May I take this opportunity to thank you for choosing Merville Beach and I look forward to welcoming you back again for another enjoyable experience.

Yours Sincerely,

Tony Duval.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

This hotel is the friendliest and most caring place we have ever been to. The staff from the management team to the room cleaner always go that extra mile to make you feel important and special. The concern is genuine, the staff do not expect a tip. In fact it is discouraged (there is a tip box at reception which is shared out to all the staff once a year)

Stayed: April 2014, travelled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Ask Lesleytrev about Merville Beach Hotel

4 Thank Lesleytrev

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

The whole team and I would like to express our gratitude in regards to your comments and we are glad to see that we have achieved in our purpose to “Make Each Moment Matter”. Your praises can only motivate us to maintain and further improve our services.

Effectively; if you’d like to show your appreciation, we suggest that you can contribute to the hotel’s tipping pool at reception, rather than tipping individually. The tipping pool is distributed equally to all team members at the end of the year.

We hope you will give us opportunity to welcome you back.

In the meantime; do rest assured of our hospitality at all times.

Tony Duval.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We stayed at the merville for 2 weeks in march to celebrate my 50 th birthday and our wedding anniversary, I cannot speak highly enough of this hotel, the gardens, beaches and rooms are all great but the most outstanding thing is the staff, they are all so helpful and can't do enough for you. We had fantastic food cooked by chefs Jason, Christian and their great team, the bar staff make great mojitos with the local rums!! And the boathouse team were great, we went on a lot of snorkelling trips and the highlight of our holiday a speedboat ride to swim with dolphins an absolute must!!! The location is good too, 10 minute walk into grand bae where there are lots of shops bars and supermarket and shops, also turn left out of the hotel and 10 minute walk to perybere where there are more great bars, lovely beach. We didn't walk in dark always a taxi home as there are no pavements as such, so walk with care!!!!

Room Tip: We were in main block at the front, second floor up views over beach and sunset fantastic!!!

See more room tips

Stayed: March 2014, travelled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask Wah01 about Merville Beach Hotel

1 Thank Wah01

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

It was a real pleasure having you with us on the special occasion of your birthday and wedding anniversary.

I am delighted reading your very nice comments and happy to see that the facilities and services offered were greatly appreciated.

Thank you for appraising our team members, particularly our Chefs, Jason and Christian, the bar & boathouse team, for which they are grateful. They all take pride in the delivery of the experience they offered to you to achieve our Vision and Purpose of making each moment matter through helping our guests celebrate life.

We kindly recommend our guests to travel by taxis or buses, should they like to go out, for safety reasons and we have already made a request in regards to the pavement to the authorities concerned, hoping that action will be taken as soon as possible.

May I take the opportunity to thank you for staying with us once again and hope to have the pleasure of welcoming back in our little corner of paradise.

Sincerely Always,

Tony Duval.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We honeymooned at this hotel in 1989 and returned last week for our 25th wedding anniversary. We had an absolutely great time. This hotel is well situated on the island for access to all the wonders of Mauritius. Paradise regained!!! Go there...

Stayed: April 2014, travelled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Ask Wayne O about Merville Beach Hotel

1 Thank Wayne O

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We are currently here at the moment although it is sadly our last day. This place is truly fantastic! The location is superb with a beautiful beach. The staff are wonderful people - so friendly and helpful. We celebrated our ruby anniversary here and we had one surprise after another. We had a fantastic special complimentary meal with the table beautifully dressed - wonderful attention to detail. We are on half board here and the food has been outstanding. You can book a la carte for no extra charge as often as you like but the buffet is also very scrumptious! You have complimentary tea, coffee, water & toiletries. Snorkelling trips are great , which are also complimentary and they do have all the gear, so don't need to worry about bringing anything with you. Also get clean towels for beach as often as want. The island is lovely and very safe to wander around day or evening. We have had a wonderful time and can't wait to visit again. Thank you so much to everyone at Merville beach for making this holiday and our ruby anniversary SO special.

Room Tip: Thatched bungalows are lovely but the thatching does tend to attract the wasps. Staff are good at de...

See more room tips

Stayed: April 2014, travelled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask chrisdenis about Merville Beach Hotel

6 Thank chrisdenis

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

The hotel is not too big, so it's not overcrowded wich is something i really care about, people is nice, food very good and even with a 2y oldchild we had no problems at all, we could always find something she liked. The room we stayed was spatious, with a huge bed an a big closet. The beach is very nice though not so big because in a small and quiet bay. But you can always find your place and its never crowded. You really can relax and enjoy your time.

Stayed: April 2014, travelled with family

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Ask Paolo T about Merville Beach Hotel

1 Thank Paolo T

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

The view from our room was stunning , the Mauritius food I requested from the Chefs as a special treat for our stay was first class, unbelievable trips from the boat house team. It was all first class.

Stayed: March 2014, travelled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Ask Michael H about Merville Beach Hotel

Thank Michael H

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Merville Beach Hotel is situated on the north-west corner of Mauritius in Grand Baie, 20 minutes from the capital , Port Louis.All 221 rooms are in the 2 wings stretching from the main building in a slightly elevated position overlooking the bay. All rooms have a magnificent sea view. Direct dialing telephones, Radio, TV-video, Mini-bar, Safe Deposit box, Hair Dryer and Private Bathroom....more less

Reservation Options:

TripAdvisor is proud to partner with Expedia, Holiday Gems, Travelbag, Southall Travel, Booking.com, Travel Republic (UK), Hotels.com, getaroom.com, TripOnline SA, Evoline ltd, Ebookers, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your Merville Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:

Merville Beach Grand Baie

Hotel Merville Beach

Merville Beach Hotel Mauritius/Grand Baie

Merville Beach Mauritius

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.