Issue with eCommerce transactions remaining in inProcess

Typically with eCommerce transactions, unless specified, when an order is placed it needs to go through a workflow process before the transaction is complete. In the Workarea, there will be an indication that the order was completed successfully as the status will be marked Completed and the Sequential Workflow image will appear under the properties of the order under the Workflow tab.

However, one may experience an issue with transactions where the order status will remain inProcess and the Sequential Workflow image will appear broken.