Businesses - July 2017

29 Jun 2017

What’s that you said?

If your hearing is not what it was, it may be time to see Dr Moh Dadafarin and his highly-qualified team of audiologists for a hearing test.

Relatively new to the CBD, Ear and Hearing Australia is well established in Melbourne, with five major clinics and nine visiting sites, including Docklands.

Dr Dadafarin himself has 30 years at the top of the field and is one of the most highly-qualified practitioners in Australia. He’s passionate about better hearing and sets his business apart from competitors with his personal approach.

For Moh and his team, it’s all about going over and above so that first-time visitors become life-long customers who are happy to refer their friends and family.

“What makes us different is the way we look after people,” Dr Dadafarin said.

“We are known as a premium hearing service provider in Melbourne. Focusing on clients and their hearing needs, our audiologists provide high level of care and employ holistic approach for optimal treatment outcomes.”

He added: “We look at the whole person. We don’t just look at people’s ears or their test results. Instead, we look at their hearing difficulties, their hearing and social needs and look at their lifestyle before we recommend any treatments.”

“So, based on who you are and what your needs are, we can recommend the most appropriate treatment options. This could be a hearing aid or could simply be an assistive listening device and/or learning some listening techniques.”

“Hearing aids, as the most common option for treating hearing loss, have been shown to improve people’s quality of life, provide better self-esteem, and improve mental health. And hearing aids have changed dramatically. People can now have invisible hearing aids that work like contact lenses,”

Dr Dadafarin said. “A revolutionary 100 per cent invisible device that can be worn 24/7 for months at a time, with no battery to change and with no need for daily insertion and removal.”

Ear and Hearing Australia is one of the few practices accredited to fit the new Lyric brand “invisible” hearing aids.

“Proudly independent, we are not aligned with any hearing aid manufacturer. Instead, we give you unbiased advice for your hearing needs and offer you the most appropriate hearing solutions, hearing aids and assistive listening devices (if needed) from a wide range of brands for optimum audiological outcomes,” Dr Dadafarin said.

“We have a team of leading audiologists specialised in all aspects of hearing loss with masters and/or doctorate degrees in audiology, with up to 30 years of experience each, employing research and advances in technologies to offer the latest hearing loss treatment options.”

Dr Dadafarin said the extra time spent with patients paid off for everyone.

“We spend lots of time with people to assess their individual needs and discuss their options in details. If we proceed to a fitting, we spend lots of time programing, adjusting, and optimising the aids and making sure clients can manage their hearing loss and their hearing aids easily,” he said.

“As part of our ongoing support, we may offer our clients complimentary hearing workshops and unlimited appointments in the first 12 months followed by yearly assessments or adjustments for the normal life of their hearing aids.”

Wax removal is another service offered on-site. And it’s not the usual washing and syringing either. The team uses microscope-guided suction to safely remove earwax.

Dr Dadafarin recommends that people over 50 have regular hearing tests but everyone is welcome at the new LaTrobe St clinic. No referral is necessary and the clinic treats both government-funded and private patients.

Anyone over the age of 50 should have a regular hearing test, especially if they notice that their hearing is not as good as it used to be or if they are struggling in noisy situations,” he said.

Ear and Hearing is located at 414 LaTrobe St. The team also visits Docklands.

Ring 9329 5055 for an appointment or visit www.ear-hearing.com.au

Sharing their local knowledge

After gathering about 15 years of local knowledge, Docklanders Lyn Ireland and Tony Smarrelli are now sharing it via a new real estate agency.

The couple was recognised by the State Government as Docklands’ first residents in 2002 when they moved into the Arkley building in NewQuay.

The name of their agency, New Key, recognises their roots and also references the thrill of owning a new apartment or home in inner-Melbourne.

While based in Docklands, the new agency plans to offer property throughout inner-Melbourne – a move which Mr Smarrelli says offers investors more choices.

Docklands is at the heart of the operation though – a place which licensed real estate agent Ms Ireland lauds as being the ultimate location for the perfect lifestyle.

“We’re all becoming more European in our taste and choices,” she said. “We now want to live close to the city, with all the amenities and infrastructure and without the need to own a car.”

Mr Smarrelli said good Docklands properties would only become more expensive in the future.

“Docklands is a unique new city that is going places,” he said. “We want to connect people with the right properties.”

Through his work as a tax accountant, Mr Smarrelli said he had been helping locals with their financial wellbeing for many years.

“I’ve always been helping people succeed in their businesses and we’re continuing to do this with the new agency,” he said. “The difference is that now we have this great team with us.”

The couple are joined by sales executives Saul Balnionis and Reynaldo Lizama as well as office manager Melissa Galea (who is also a licensed real estate agent).

The New Key team operates out of the old YMCA gym premises on the Etihad Stadium Concourse behind the Victoria Point building.

Mr Smarrelli was instrumental in off-the-plan sales and marketing of Victoria Point 15 years ago. He maintains contact with many owners and hopes to be of service to them in the future.

“We pride ourselves on being a transparent, honest and hardworking agency that strives to empower our clients with the knowledge to make educated decisions,” Mr Smarrelli said.

“Our sales and property management team are experts in their field and can assist in residential and commercial sales and leasing.”

“We provide a seamless process where the best possible price for our clients is achieved and our streamlined processes focus on client relations to achieve exceptional results.”