Lloyd’s appoints new head of Claims

Lloyd's has appointed David Lang, former chairman of the market's claims service review board, as the new head of claims.

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Lang will replace Kent Chaplin who will be moving to Singapore to become the new head of Lloyd’s Asia Pacific operations.

Lang will join Lloyd’s from Ernst & Young where he was a director within the insurance sector. Prior to that, he held various executive positions at QBE where he was the managing director of the Lloyd’s division from 2004-2007 and the European operations director from 2007-2008.

Lloyd’s director of performance management Tom Bolt said Lang brings a blend of skills, market knowledge and experience that will help us to continue to shape and deliver our claims transformation work which is one of the vorporation’s key strategic priorities.