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The service was good, the location is very convenient. it is 15 minutes away from airport and has a mall next door. I was picked up from the airport and was checked-in immediately while still at the airport and did not have to wait in line to do the check-in. This service was a bit expensive but worth the experience....

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Thank nas553

Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest,
Thank you for sharing such nice review to let us know about your recent experience at InterContinental Cairo Citystars.
We are pleased that you enjoyed the hotel's facilities. Please note that your comments will be shared with the team which are very motivating.
Looking forward welcoming you back very soon at your second home InterContinental Cairo Citystars....

Ibrahim Tolba made us feel at home. He is the only staff member who asks if we want anything else before happy hour ends at 9 pm on the 15th floor. Always smiling and happy.
All in all, the hotel is nice but this guy is just outstanding. I visit here every month and he never fails to turn my...

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Thank Moscow_Irina

Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Irina,
Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience.
I am delighted that you enjoyed the hotel’s services. We always strive to provide comfortable accommodation and guest satisfaction.
Thank you again and hope we have the opportunity of welcoming you back again...

Spent a week here while on business. It's a very comfortable hotel with a wide range of dining areas. All of which I didn't use. The spa facilities are excellent: good gym, pool, etc. Staff helpful to a point, they're very willing but there are so many they are tripping over each other and it doesn't make them efficient and...

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Thank Veronicacalling

Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Veronica,
It is real pleasure to read your comments on TripAdvisor.
I am happy to learn that our facilities were up to your expectations and that you enjoyed your stay with us.
Look forward welcoming you back soon at InterContinental Cairo Citystars.
Kind regards,
Khaled Shafik
Director of Sales & Marketing
InterContinental Cairo Citystars
Khaled.Shafik@ihg.com

Esplanade restaurant
Every time I want to reward myself and my family, we go and have lunch or dinner at that splendid place. It is such a pleasant restaurant that combines all the best standards of the hospitality business. No wonder that they recently deservingly gained the best buffet award. Good taste, beautiful presentation, and high class service are the...

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2Thank Faiza S

Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Faiza,
Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience.
I am delighted that you enjoyed the hotel’s main restaurant. We always strive to provide comfortable accommodation and guest satisfaction.
Your feedback is highly valuable and will assist us in our continuous efforts...

the location was very good and rooms were super clean and the service was excellent. outer view was very good as well we could see the every thing from the comfort of our room. room service was good did not face any issue and hope this service will continue, keep up the good work...

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Thank ithinksosaif

Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

it was a pleasure stay ,very friendly , great location 10 minutes from airport , very nice destination for shopping at city stars mall, i got a side pool room it was very clean and quit , at night the pool side is very relaxing

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Thank Mohamed B

Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Mohamed,
Thank you for sharing such nice review to let us know about your recent experience at InterContinental Cairo Citystars.
We are pleased that you enjoyed the hotel's facilities. Please note that your comments will be shared with the team which are very motivating.
Looking forward welcoming you back very soon at your second home InterContinental Cairo Citystars....

I feel comfortable,every time I stayed here,in this distinguished fabulous hotel.And Iam I am lucky enough this week to be there twice , the first at 11-13 November and the second at 18-19 November .Chick in and out were very satisfactory with special thanks to Mr.Mohamed Ezzat and Mustafa Tarek for their great help and problem solving .The rooms were...

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Thank omaq_doc

Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

It was a pleasure stay with you. We reach there around 6 am. and the front desk staff Mr. Mahmoud Farid and Mr. Saeed Salah welcome us and immediately provide us the swimming pool view room.
All the staff were most friendly especially morning shift pool bar crew. we enjoyed very well and will suggest your hotel to our friends....

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Thank saudah007

Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest,
It is real pleasure to read your comments on TripAdvisor.
I am very happy to learn that our services were up to your expectations and that you enjoyed your stay with us.
Look forward welcoming you back soon at InterContinental Cairo Citystars.
Kind regards,
Khaled Shafik
Director of Sales & Marketing
InterContinental Cairo Citystars
Khaled.Shafik@ihg.com

This is our go to place when we feel like being pampered and treated like royalty. Everyone was really doing their best to make us feel at home. We always wish we could stay longer. We had a wedding to attend down town in another hotel with a special rate for the wedding guests, and even then the rate at...

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Thank Hoda H

Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Hoda,
Thank you for sharing such nice review to let us know about your recent experience at InterContinental Cairo Citystars.
Your feedback was very constructive and well detailed. We are pleased that you enjoyed the hotel's Executive room. Please note that your comments will be shared with the team which are very motivating.
Looking forward welcoming you back...

Many thanks to the professional staff who were able to turn what it could be seen as an issue to be an excellent customer experience. Club room reception staff are among the best I have ever seen in Egypt.

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Thank Mahmoud_samy1969

Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx....more less

Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11511, Egypt

Region:Egypt > Cairo Governorate > Cairo

Price Range:
$267 - $388 (Based on Average Rates for a Standard Room)

Hotel Class:5 star — InterContinental Citystars Cairo 5*

Number of rooms: 774

Reservation Options:

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Also Known As:

Intercontinental Citystars Cairo Hotel Cairo

Intercontinental Cairo

Hotel Style:

#2 Luxury Hotel in Cairo

#3 Family Hotel in Cairo

#4 Business Hotel in Cairo

#9 Romantic Hotel in Cairo

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