For that, we'll need your help. If any of you AT&T subscribers in the NYC area could write in describing where exactly in the city your big problem spots have been, and whether or not your performance has improved, please let us know in the comments below.

Update: We've heard from an AT&T representative that the upgrade was done in one local initiative that covers Manhattan, the Bronx, Brooklyn, and Queens, and that they're still working on improvements. So if you live or work in any of those areas, let us know if you've seen improvements in your AT&T coverage.

About the author

Nicole Lee is a senior associate editor for CNET, covering cell phones, Bluetooth headsets, and all things mobile. She's also a fan of comic books, video games, and of course, shiny gadgets.
See full bio