Managed-IT

Total Network Peace of Mind

A La Carte Services

Data Bunker

Your business data is the lifeblood of your company and the amount you collect and store is constantly growing. Imagine the impact if you lost a day’s data, a week’s data, a year’s data, due to inadequate or infrequent backup processes. Could you recover? Our managed backup service ensures that all files are automatically backed up as frequently as every 15 minutes if needed, giving you peace of mind that your data is safe.

Adding off-site replication: Our off-site replication service is designed to automatically mirror your on-site backups to an off-site location every day. This means that if a disaster occurs at your office, your data is safe and recoverable in less time.

Update Arsenal

Update Arsenal ensures that all of your servers and devices have the most up-to-date security and system patches. This service allows us to schedule, monitor, and maintain operating system updates and third-party application updates, enabling you to optimize performance and minimize security risk.

Spam Shield

Currently, tens of trillions of spam emails are sent per year. Junk filters do a good job, but once the unwanted email gets to your network, all it takes is one careless click and your business could be compromised. Spam Shield solves the issue before it even has a chance to happen by preventing unwanted email, spam and viruses from ever reaching your network. This solution gives your business the continual protection needed to stay on top of this ever-present and evolving threat.

Endpoint Armor

Endpoint Armor ensures the protection of your desktops and laptops against the threat of viruses, spam and malware attacks. This advanced solution is comprised of intrusion prevention, proactive detection, and behavioral analysis. It also includes a wide range of detailed reports, provided monthly to ensure you have visibility of what is happening and that you are being constantly protected.

Virtual CIO

Our Virtual CIO services provide you with SGT’s expertise and guidance in designing and implementing technology solutions that align with your business’s needs.

Compare Our Programs

Essential-IT

Proactive-IT

Managed-IT

Server

Advanced performance monitoring

Configuration management

Key application maintenance

Real time server optimization

Scheduled preventative maintenance

License & asset management

Remote & onsite support

Available

Available

Regular vulnerability scanning

Integrated anti-virus management

Discounted support hours bundle

Available

Available

Endpoint Armor

Available

Update Arsenal

Available

Data Bunker

Available

Available

Virtual CIO

Available

Network

Firewall management & maintenance

Router monitoring

Switch monitoring

Network health review

(Quarterly)

(Monthly)

Remote & onsite support

Available

Available

Discounted support hours bundle

Available

Available

Virtual CIO

Available

Workstation

Availability monitoring

Advanced performance monitoring

Configuration management & enforcement

Real time workstation optimization

Scheduled preventative maintenance

Integrated anti-virus management

Regular vulnerability scanning

Remote & onsite support

Discounted support hours bundle

Available

Available

Endpoint Armor

Available

Spam Shield

Available

Available

Update Arsenal

Available

Virtual CIO

Available

Common Questions

This is all new to me. Where do I begin?

Give us a call or shoot us an email! There’s a lot of information to digest and we’d love to sit down with you to make sure it’s all completely clear. Plus, meeting in person gives us the opportunity to identify your business goals and work together to create a program that aligns with them.

We already have a managed services vendor. How do you handle transitions?

With care. We know that there are risks involved with transitioning, so we ensure that our entire team goes out of our way to minimize those risks. Our first step in our partnership is to sit down with you and develop a plan for transitioning and on-boarding that is specific to your needs and goals. We also work to build a positive relationship with the previous vendor so that the transition goes smoothly for everyone.

I already have an IT department. What can you provide that I don't already have?

Lots of our clients have their own IT departments. We work together with your company and IT department to determine how we can augment your existing resources to further optimize your business.

Our equipment is outdated and we're not sure what we need or when we need it. Can you help?

We love helping our clients find the best equipment to meet their needs—for today and tomorrow. We also help them get the best prices for that equipment. Then, we install and integrate the new systems, ensuring that all of the equipment is running efficiently.

Our computers are very slow. Can you improve this?

Of course. It’s part of the “assess” step of our process, where we analyze your current environment and advise you on issues and actionable items. Then, once we have your systems optimized, we monitor, maintain, and report on them so that we’re prepared to take action if you run into issues again.