CCP - South Hills, Waterdam Office

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

Total Comments: 33

5/19/2017

very thorough and great bedside manner

4/28/2017

very good practice. my only complaint this time is that nurse practitioner did not catch ear infection in right ear and we ended up having to go to urgent care in bridgeville in the evening after being seen in pediatrician's office that same morning and being told right ear was all clear.

4/26/2017

Kallie was the first care provider to see our so. outside of the hospital. He is now 1 yr old and we have really enjoyed her.

3/13/2017

One of the most welcoming and helpful providers I have experienced.

3/10/2017

it was our first time meeting her. she was wonderful.

3/1/2017

She was very friendly and made Lily feel comfortable during the visit

2/17/2017

Kalli Hall was exceptional with my son. She relayed things to him in a way that he could understand and helped me as a parent get some important things thru to him. I'm both grateful and impressed!

1/26/2017

She was absolutely amazing. I will hope to schedule more well child check ups with her.

12/28/2016

because kallie was thoughtful and thourough, a diagnosis was made.

12/21/2016

Dr. Hallie was so helpful and definitely put my mind at ease. she was very through and prompt with her care instructions. this was the first time my son was very sick and she made both his experience and mine easy-going. she even gave him a sticker at the end which he loved! Thank you to Dr.Hallie and the whole staff at CCP-South Hills Bethel Park!

12/21/2016

we love seeing Kallie Hall. This was our second time seeing her and she makes my hold so comfortable. she is easy to talk to and I have recommended her to others.

10/19/2016

still waiting for call back that was expected yesterday; didn't seem to take concerns too seriously (e.g., inability to get in with a specialist in a reasonable amount of time, how to manage pain in the meantime), seemed to rush through appointment. Didn't really outline diagnosis/treatment steps (e.g., we'll try this first, if that doesn't work, we'll do this...)

10/18/2016

I thought Kallie was just awesome with my daughter. Best visit Ive had here

8/30/2016

Dr. Kallie was great and my daughter loves her! will definitely be asking for her in the future!

8/15/2016

great friendly service

7/22/2016

She made my kids feel very comfortable with her!

7/13/2016

it was our first visit with our newborn and kallie was wonderful! all good things to say and would definitely recommend others to take their kids to your office.

6/29/2016

outstanding medical care!

5/25/2016

we have been going to this practice since my daughter's were born and love this practice including the doctors and staff. very friendly and knowledgeable

5/17/2016

really like how she consulted with another physician to get a different opinion to make sure we were heading in the right direction. and gave me more confidence in her that they agreed and she was willing to say she checked with someone else

5/17/2016

We thought Kallie was great. My daughter (aged 4) is apprehensive of the doctor's office - Kallie's demeanor helped to keep her calm; even with an ear wax issue!

4/22/2016

Kallie was awesome! We'be never had a bad experience with any of the providers, but Kallie's care for our newborn and for my nursing health, as well as how well she listened to our concerns and explained her course of treatment has made her one of our favorites!

3/29/2016

This was our first experience with Dr. Hall & she is wonderful! So friendly & super down to earth! My girls just loved her!

3/23/2016

The nurse practitioner Halle was wonderful, and we will definitely schedule with her again

3/18/2016

Excellent staff. Couldn't have asked for any better care for my child.

2/17/2016

Kallie was very nice and helpful. She understood our concerns and was very knowledgeable.

1/26/2016

Dr. Hall was an absolute pleasure to be around. She was very considerate of what I had to say as well as the input/concerns of my RN mother. She had excellent bedside manner, a great attitude, and wonderful smile. Hope there are many more Doctors like her around!

1/20/2016

Loved meeting Kallie. Will definitely ask for her again.

11/20/2015

Kallie was awesome!!

10/23/2015

She was fantastic! It was just a well check, and she was attentive and caring and tried to get to know us as it was a our first visit to the practice. I'm very much looking forward to our continued care with this office as we just moved to the area. I couldn't be happier with the care we received.

10/21/2015

Kallie Hall was wonderful with my daughter. She made her laugh and feel at ease.

10/13/2015

loved Kallie. never requested any particular md or pa before but will request her next time.

By visiting Children’s Express Care, our after-hours clinic, your child will receive the same specialized pediatric care you’ve come to expect from your CCP pediatrician. Open conveniently on evenings and weekends, your child can receive care for minor injuries and illnesses when your pediatrician’s office is closed for the day. Learn more about our services or find a location near you.

In the case of a serious emergency, call 911 or go to the emergency room.

Give Us Your Feedback

Should a concern about your experience at CCP arise, please discuss it with your child’s pediatrician. If the concern remains unresolved, please email your concern to our Director of Clinical Operations at ccpconfidential@chp.edu. We will investigate your concern and provide you with a response. Contacting the Director of Clinical Operations will not negatively affect your care.