ADVENTIST MEDIA SERVICES

SUPPORT CENTER

Hope Channel App for Samsung SMART TV

Support request

Thank you for using the Hope Channel app! We are sorry that something does not work satisfactorily.

Before you send a new support request, please read the FAQ below. Maybe your question is already answered.

Known bugs or issues

There are currently no bugs order issues known.

FAQ

Why do some livestreams not work?

The live streams originate from different Hope Channels around the world. There can be differences in quality and reliability per channel. If the live stream doesn't work, try again later. Check also other live streams to see if you've got problems with the connectivity of your device.

App not available in the Samsung App Store

The app is not available on Samsung Tizen-powered Smart TVs. The app was developed for older Samsung TVs (up to 2015).