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Nice place to relax and enjoy nature

I stayed just for a night, but since we arrive, employees attended us with courtesy and making out stay very confortable. I was attending a Open Water Swimming event at the hotel and it was crowed but still you had enough access for rooms, swimming pools and restaurants.

I think the best of this hotel is the food. I've stayed in other hotels, more expensive, and the food here is quite better. Me and my family enjoyed our time here. I'll definitively will return in a near future.More

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Stayed: April 2014, traveled with family

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Ask fr4gus about Hotel & Club Punta Leona

Thank fr4gus

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Dear Guest, thank you for choosing Hotel Punta Leona for your vacation We are very happy to hear that you enjoyed the amenities, the food and our beautiful beach. We appreciate your feedback and we hope you can visit us again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Just stayed for one lunch and afternoon here, invited. Quite disappointing as too "touristic" and not enough "natural". Beach is nice but the had of the human is present everywhere. Two big pools which families could enjoy. Restaurant serves nice pizzas but bit too pricey.

In summary, if you want beach, there are many places way way nicer and not yet compromised by human architecture and installations.A funny one: pools rules specify "no swimming when it rains" ... Gee i hope they do not follow this rule too much in Costa Rica ...

Stayed: May 2014, traveled with family

Ask afderoide about Hotel & Club Punta Leona

1 Thank afderoide

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Dear Guest, thank you for your feedback. We regret that our Hotel was not what you expected. It is very hard for a guest to have a complete opinion about us just staying one afternoon and we invite you to visit us again and stay at least one night so you can fully enjoy what Punta Leona is about. We are sure you will be please with our services and the beauty of our surroundings.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

After reading many reviews of Punta Leona Resort, I knew we weren't staying in a super nice resort. We've stayed in many nice hotels in third world countries, but this one definitely needs a remodel! I requested a "superior room" but none were available, only to find out there was no difference between the 2 except for a patio. The beds were low and short in size, the bathroom door did not stay open and had about 1/2" gap between it and the vanity. The shower had a weak stream and no shampoo shelf. It did have great cold air conditioning and TV. But for the price we paid, it was to be expected I guess. We took advantage of the free daily breakfast but were very disappointed there were no monkeys as described in other Trip Advisor reviews. Not a single one did we see at breakfast in our 5 days there. However, we rented a car for one day and pulled over by the zip line tour area and saw at least 15 of them swinging from tree to tree. It was camera time! We left them bananas from the breakfast buffet and peanuts I brought. That was exciting! We ate almost daily at the restaurant by Playa Manta beach which was decently priced unlike the buffet ($20pp). The grounds were expansive and we did walk to the closest beach and mini market almost daily. Rent a car because the main road is easy to navigate; If you can get a ride to Jaco, rent a car directly there vs. letting the hotel arrange it for you. We spent $45 per day and traveled south to Manuel Antonio Park (1 hour away) and north to see the crocodiles at the Tarcoles bridge. We inquired about the distance to Monteverde Cloud Forest but was told the drive was 3 hours away. We can see that next time. Playa Blanca was a nice beach but the chairs are chained together so they cannot be moved. The staff was freindly and spoke good English. Overall, this was a nice resort but the rooms really need to be remodeled!

Stayed: April 2014, traveled as a couple

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Ask rxrated about Hotel & Club Punta Leona

4 Thank rxrated

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Dear Guest , thank you very much for writing your comments and letting us know your experience with us . Indeed we are not a 5 star hotel, like there are many in Costa Rica with 5 star rates . We are a 3 star hotel that offers comfortable and clean rooms and we are a resort were guest with the right expectations can enjoy a lovely vacation. Customers that love nature and a beatiful white sand beach will not be disappointed since we have one of the best beaches in the Central Pacific Coast of Costa Rica . Monkeys are everywhere within our extensive property but it is impossible to ensure that all guests are going to watch them during their buffet breakfast in our Carabelas restaurant , monkeys are free and can be anywhere in the forest but surely if you look for them you will find them as well as other species as the scarlet Macaw, racoons, butterflies, sloths and more. We will also like to point out that our hotel not only offers Standard and Superior rooms but also Suites and Apartments to try to meet the different needs of our customers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

We stayed here for four nights to complete our multi-destination tour of Costa Rica.

Firstly I would say that the check in process was far from satisfactory, we arrived prior to the allowed in room time and therefore had around an hour to wait after we checked in . Armed with just a map of this large resort we decided that after a few hours of travel to find a restaurant for lunch and a drink. Problem was we had not been issued with the wristband that proved we were guests despite leaving credit card details at reception and opening an account when we checked in. The waiter called reception who stated this was not the case so off to reception my husband trudged to confirm this... then after we had lunch the same thing happened again when we popped to the supermarket for refreshments! Finally after much fuss and walking around in the heat of the day we could go to our room, more details required and then more fuss over golf buggy hire.... all in all we didn't see our room for 3 hours after we had initially checked in. Not a great start.Maybe it was a one off but this really was a poor start to our stay here and could easily have clouded our perceptions. Check out no problems.

The room was sufficient, it didn't have any wow factor but was clean, everything worked and we had no problems. The complimentary soap, shower gel, shampoo and body lotion were of a good quality so no need to pack your own, they also provided enough towels which is something often overlooked by many resorts/hotels. There is also a fridge so you can keep snacks and drinks purchased from the supermarket in here and a coffee machine with one coffee sachet provided by the cleaner each day. The room shouldn't matter too much anyway because there is alot to do in this resort and the surrounding areas to keep you occupied. Our internet access was excellent as we had a room close to the breakfast restaurant.

Food:

Breakfast was included and there was an enormous amount of choice and of a good quality. Its self serve buffet style . We had the buffet here for dinner one night also which was expensive at $20 per person, and for the money the choice and quality could have been improved. Very underwhelming and we felt slightly ripped off as we are not big eaters.The restaurant at Manta beach we only used once for lunch. I had a medium pizza which was huge so would have been better as a share. Menu would suit families and groups as contained child friendly foods such as burgers and pizzas. Prices here and at resort restaurants were expensive but captive audiences i guess.

The restaurant above Playa Blanca beach was better, quite with a nice atmosphere. We had dinner here for my birthday and they presented me with a Birthday cake which was a lovely surprise. Thank you to the staff here and at reception who organised this.

Stake and Seafood restaurant at the entrance of the resort. You will need a car or golf buggy to get here it was around ten minutes by buggy, too far to walk. The menu was extensive, the clients Costa Ricans, fish and seafood lovers would find this place worthwhile. The prices were on par with the resort but the quality and portions were greater.It was also nice to get off resort to be honest.

The Beaches:.

Playa Blanca is much nicer and very picturesque, its quite a trek from reception and the rooms though (especially in the heat) so if you plan to spend alot of time here you are better off hiring a golf buggy as the shuttles didn't seem that big to accommodate everyone, nor did we see many during the course of our stay. We snorkeled here and the visibility wasn't great but the water is wonderful, warm and easy to swim in. It wasn't too busy on weekdays either so it truly was nice being here.

Manta beach was closer to receptions and to the rooms so no car/buggy required. This beach wasn't as picturesque and so was quieter but was still good for sunbathing , relaxing and swimming. Again go for the weekdays if you prefer a quieter beach though. My husband and i were up and at this beach early one day and had the beach to ourselves for a short while... how many places in the world is this possible....? Of an evening you see various crabs here some of which are spectacular colours.

Inclusive Activities:

These were exceptional, we came to Costa Rica for activity and wildlife/nature so the night walk and morning bird watching guided by the personable and knowledgeable Alex (he is genuinely interested in and enjoys the natural world) we consider as a must do highlight. For the night walk do wear long trousers and a shirt and take a torch/ headlight with you as the path is natural and free of artificial light. Lots of Scorpions seen and a Tarantula. The bird watching enabled us to among many other things see Toucans and Macaws. Serious Twitchers or like us, the interested and curious should bring binoculars or invest in some if coming here or to Costa Rica in general ... we wish we had. Sign up for these walks and other activities in reception as soon as you can to ensure your place as they are popular.

Other activities noted but we did not participate in included water aerobics and a catholic mass/church service these are not well advertised though we found details on a board along a pathway by Manta beach.... abit obscure really.....

I loved the Butterfly house, open 6am-2pm and free. The man that works there was fantastic, very kind in pointing out the various types and letting me hold one. I am not sure of his name but he was there often and really made the effort to help me see what i wanted to see and get the pictures i wanted. Thank you!!!!!!

Overall we really enjoyed our time here and believe this resort would be suitable for families, couples and groups. The resort is large and with the heat we wanted want to be here without a car or at the very least be able to hire a golf buggy (we had one for the duration at $39 per day). I would return again but would hope that the current additional accommodation being built is the last as otherwise the resort would simply be to big and busy to enjoy in a meaningful way.

Stayed: April 2014, traveled as a couple

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Ask c0ckles about Hotel & Club Punta Leona

1 Thank c0ckles

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Thank you very much for your extensive comments detailing your experience at our hotel. It is very important for us to know the opinion of our guests so we can improve any area that needs it. We regret that the check in process was not so fast as you expected and we will try to work in improving this process. When the occupancy is high , it is not possible to deliver the room to guests arriving before check in time as the rooms needs to be clean, but we can store the luggage at the reception so the clients can use our facilities while being deliver their keys to their rooms. We are pleased to know that you enjoyed the beach, the nature, the butterfly and the guided walks that we offer in a complementary manner . Indeed our property is quite extensive and offer shuttle service from one point to another in the resort but it is always more convenient to have your own transportation and for that we also offer the option to rent golf carts. Within the complex we also offer several restaurant options eother a la carte or buffet style to suit the different tastes of guests.It was a pleasure to serve you and look forward for you to visit again.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

This place was great overall. The highlight was the beautiful Playa Blanca, which is a private beach, so it was very quiet and well maintained. The water was perfect. The room was very nice and the breakfast, which was included, was great--a really nice all-you-can-eat buffet. There is a naturalist on staff who can help you find wildlife on site, and the guided nature walks are included. This would be a great place for kids, with lots of activities, a playground and games like foosball and mini-golf. Though the grounds are extensive and the place is self-contained, many Costa Ricans have second homes here, so you don't feel cut-off from the local culture. The staff was very friendly. I highly recommend Punta Leona.

Stayed: April 2014, traveled as a couple

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Ask Nancy K about Hotel & Club Punta Leona

1 Thank Nancy K

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Dear Guest, thank you very much for your feedback. We're glad you liked our hotel and enjoyed your stay. Indeed Playa Blanca is a beautiful, clean and safe beach and is an excellent place to relax and enjoy. We are a family oriented hotel surrounded by natural beauty and it is a pleasure to serve clients as you who appreciate it. We hope you visit us again.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

This resort consists of hundreds of acres of forest, two expansive Pacific coast beaches, several swimming pools, a tennis court, a butterfly house, and many housing units, consisting of rental units, time share units, as well as private homes. With so much forest area, a wide variety of tropical birds and other species are seen in abundance.

Our one-room unit was small and modest, but included air conditioning, TV, including American language channels (CNN and Fox News), a telephone (dialing O does not get the receptionist, dialing 1001 does). The bathroom is small, with a stand up shower stall.

All three meals under the American plan consist of a wide variety of food, generally tasty.

Stayed: March 2014, traveled with friends

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Ask LouBobHarborSprings about Hotel & Club Punta Leona

1 Thank LouBobHarborSprings

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Bernarda L, Public Relations Manager at Hotel & Club Punta Leona, responded to this reviewResponded March 30, 2014

Dear Guest, thank you very much for taking the time to write your comments. We are pleased to hear that you enjoyed your stay with us and of all the services offered by our hotel. Indeed here guests will two beautiful beaches and a variety wild life , little birds, raccoons, monkeys and other species which makes us the ideal place for nature lovers. We hope you visit us again

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.