From megameetings to intimate corporate retreats, meeting planners appreciate the ease of arranging for conference and incentive groups. Tours to Tulum and Chichén Itzá, nightly theme parties, energetic team-building events, water sports, and fitness classes offer endless entertainment options. Corporate groups wine and dine in style with tastes from around the world at seven on-site restaurants.

Love the palace resorts in general. The rooms need updating and the food was average. The staff was friendly and very helpful. They have a great convention center at this location.

Overall Rating: 4.2/5

Corporate PlannerMay 2011

Beautiful adult only property with lots to do at all hours of the day. Food was above average for buffet selections. The only drawback was the lack of beach. A manmade lagoon is there to swim, but it's not ocean waves crashing on the beach which so many people love to experience when in Mexico.

This endorsement is an independent unbiased determination granted only to the
hotels meeting the standards set by the Elite Meetings Advisory Board.
Elite endorsement is never sold or licensed.

4.4

2 reviews

Arrival Experience:

4.3

Accommodations:

4.3

Food & Beverage:

4.3

Guest Service Experience:

4.5

Conference Services Staff:

4.8

Meeting and Function Facilities:

4.5

Activity or Recreation Options:

4.0

Planner-to-Planner Recommendation:

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view in feet

view in meters

Capacity Charts

Room Name

arpa terrace

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

60

90

N/A

N/A

N/A

N/A

backyard

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

50

80

N/A

N/A

N/A

N/A

backyard basketball

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

80

110

N/A

N/A

N/A

N/A

central hacienda beach

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

400

600

N/A

N/A

N/A

N/A

central heaven beach

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

250

340

N/A

N/A

N/A

N/A

chapel terrace

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

40

60

N/A

N/A

N/A

N/A

chichen gazabo

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

50

80

N/A

N/A

N/A

N/A

club heaven terrace

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

40

70

N/A

N/A

N/A

N/A

cross current pool

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

50

80

N/A

N/A

N/A

N/A

decca 1&2, 11&12

633

39.6 x 16.01

7

6,830

130 x 52.54

23

420

660

440

660

168

148

0

0

decca 1,2,11,12

317

19.8 x 16.01

7

3,414

64.98 x 52.54

23

610

870

610

870

0

0

0

0

decca 3-10

91

9.4 x 9.7

7

991

31.1 x 31.88

23

60

80

60

100

36

27

0

0

Decca Ballroom

2,324

59 x 39.4

7

23,755

193.05 x 129.05

23

1,800

2,400

1,800

2,400

0

0

0

0

eden bar

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

40

100

N/A

N/A

N/A

N/A

epic 1/2

1,500

25 x 60

7

16,145

82.02 x 196.85

23

1,120

1,805

1,355

1,710

N/A

100

N/A

N/A

Epic Ballroom

3,000

50 x 60

7

32,391

164.01 x 196.85

23

2,242

3,610

2,710

3,818

N/A

N/A

N/A

N/A

epic foyer

428

61.15 x 7

N/A

4,606

200.62 x 22.96

N/A

N/A

N/A

N/A

900

N/A

0

0

0

fania 1,9

23

4.65 x 5.12

4

257

15.28 x 16.83

14

10

20

10

20

8

12

N/A

N/A

fania 2,10

35

6.93 x 5.12

4

382

22.75 x 16.83

14

20

30

20

30

16

12

N/A

N/A

fania 3-8

59

11.6 x 5.12

4

640

38.03 x 16.83

14

36

50

36

50

32

28

N/A

N/A

Fania Ballroom

567

19.39 x 29.28

4

6,113

63.63 x 96.08

14

360

570

400

570

N/A

N/A

N/A

N/A

Foyer Convention Cneter

1,440

36 x 40

4

15,458

118 x 131

14

N/A

N/A

900

1,200

N/A

N/A

N/A

N/A

hacienda overlook

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

40

50

N/A

N/A

N/A

N/A

heaven overlook

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

30

50

N/A

N/A

N/A

N/A

heaven terrace

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

180

300

N/A

N/A

N/A

N/A

ipanema beach

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

60

80

N/A

N/A

N/A

N/A

lobby hacienda terrace

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

40

60

N/A

N/A

N/A

N/A

maracas beach

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

80

150

N/A

N/A

N/A

N/A

maracas terrace

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

350

400

N/A

N/A

N/A

N/A

pandero gazebo

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

40

70

N/A

N/A

N/A

N/A

pandero terrace

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

40

60

N/A

N/A

N/A

N/A

see the show

575

26.21 x 22.97

7

6,200

86 x 72.9

21

360

N/A

360

360

N/A

N/A

N/A

N/A

semi-olympic pool

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

80

150

N/A

N/A

N/A

N/A

solarium ipanema

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

360

550

N/A

N/A

N/A

N/A

stairway to heaven

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

300

N/A

N/A

N/A

N/A

starlight garden

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

110

250

N/A

N/A

N/A

N/A

starlight terrace

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

240

350

N/A

N/A

N/A

N/A

sunset terrace

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

80

N/A

N/A

N/A

N/A

toro beach

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

180

250

N/A

N/A

N/A

N/A

toro garden

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

40

70

N/A

N/A

N/A

N/A

toro terrace

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

50

80

N/A

N/A

N/A

N/A

verve 1,13

22

4.72 x 4.8

4

244

15.57 x 15.76

14

10

20

10

20

12

12

N/A

N/A

verve 2,14

33

6.86 x 4.8

4

355

22.53 x 15.76

14

20

30

20

30

16

12

N/A

N/A

verve 3-12

56

11.71 x 4.8

4

605

38.42 x 15.76

14

36

50

36

50

32

28

N/A

N/A

Verve Ballroom

841

30.09 x 29.91

4

9,400

98.75 x 98.15

14

610

870

610

870

0

0

0

0

woodstock deck

576

48 x 12

N/A

6,400

160 x 40

N/A

N/A

N/A

350

550

N/A

N/A

N/A

N/A

woodstock terrace

3,700

115.64 x 32

N/A

40,216

379.4 x 106

N/A

N/A

N/A

3,000

4,000

N/A

N/A

N/A

N/A

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