For the most part I am happy Lowes is in Watertown due to the variety of products they carry. A few years ago I was unhappy ref their price guarantee. I had purchased a kerosene heater. A week later I found exact kerosene heater/same serial no for a lower price at Tractor Supply. The saleman at Tractor Supply ran off sheet for me to take to Lowes for my refund. Lowes tried everything to not honor their price guarantee, but due to the reciept I had and the printout of product from Tractor Supply and their posted policy I did get the price difference back. I just was not happy w/the way they tried to wiggle out of honoring their own policy and did not feel I was treated w/respect.

For the most part I am happy Lowes is in Watertown due to the variety of products they carry. A few years ago I was unhappy ref their price guarantee. I had purchased a kerosene heater. A week later I found exact kerosene heater/same serial no for a lower price at Tractor Supply. The saleman at Tractor Supply ran off sheet for me to take to Lowes for my refund. Lowes tried everything to not honor their price guarantee, but due to the reciept I had and the printout of product from Tractor Supply and their posted policy I did get the price difference back. I just was not happy w/the way they tried to wiggle out of honoring their own policy and did not feel I was treated w/respect.

I purchased a Troy riding mower from Lowes for $1,065 on their 12 month no payment 0% down.
I would receive a monthly statement saying I owed $0, so I began ignoring the statements as only 7 months had passed. Well i started receiving phone calls from Lowes saying I was 2 months passed due. I called them back and of course spoke to a nice Indian guy at a call center in India... He told me to go down in person to the store to sort things out. At the store I was informed the GE money holds the credit accounts and to contact them. I was informed by GE money that I made addiotional purchases and this voided the 12 month deal after 7 months.

This not so pleasant customer service rep informed me I made those purchases and I disputed the claim still wondering how after 7 months I was being chraged finances fees and late fees?!?!?!? I received notification from GE money showing the signatures for the additional purcahse which was little more than a dash for the additional purchases, a signature which was not mine. I disputed the claim but all the while I was receiving approx. 12 phone calls to my cell phone a day and another 12 to my home phone number. THis went on for weeks with harassing calls and when I would pick up there was no one there just an automated message.

Anyway, Lowes and GE money have refused to work with me and BBB and comsumer affairs have offered little or no assisance. Basically my decision to purchase this product has ruined my previously perfect credit.

Avoid Lowes at all cost...
I should never have purcahsed this mower in the first place as the rude older gentleman working there kept me waiting for 45 mins. He never even looked over to me to tell me he would be with me after dealing with another couple who didn't even end up buying anything...

I purchased a Troy riding mower from Lowes for $1,065 on their 12 month no payment 0% down.
I would receive a monthly statement saying I owed $0, so I began ignoring the statements as only 7 months had passed. Well i started receiving phone calls from Lowes saying I was 2 months passed due. I called them back and of course spoke to a nice Indian guy at a call center in India... He told me to go down in person to the store to sort things out. At the store I was informed the GE money holds the credit accounts and to contact them. I was informed by GE money that I made addiotional purchases and this voided the 12 month deal after 7 months.

This not so pleasant customer service rep informed me I made those purchases and I disputed the claim still wondering how after 7 months I was being chraged finances fees and late fees?!?!?!? I received notification from GE money showing the signatures for the additional purcahse which was little more than a dash for the additional purchases, a signature which was not mine. I disputed the claim but all the while I was receiving approx. 12 phone calls to my cell phone a day and another 12 to my home phone number. THis went on for weeks with harassing calls and when I would pick up there was no one there just an automated message.

Anyway, Lowes and GE money have refused to work with me and BBB and comsumer affairs have offered little or no assisance. Basically my decision to purchase this product has ruined my previously perfect credit.

Avoid Lowes at all cost...
I should never have purcahsed this mower in the first place as the rude older gentleman working there kept me waiting for 45 mins. He never even looked over to me to tell me he would be with me after dealing with another couple who didn't even end up buying anything...

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Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Watertown, NY Lowe’s store today to discover how easy it is to start improving your home and yard today.