I’m having a difficulty with Picoscope running XUbuntu on our college physics lab PCsPicoscope works at higher time-base speeds but freezes in stopped mode when time-base is slowed down to 10seconds per division or below. Picoscope can be unfrozen by closing closed down the program and reopening but then it reverts to high-speed time-base.The slow time-based is very really handy for timing things passing through light gates.We are usingXUbuntu 15.04Release: 15.04Codename: vividi386 32Bit VersionI've copied setup files from the user directory into zipMany thanks for you support,

Hi Hitesh,The USB was plugged directly into to PC.We tried using different usb ports at the back of the PC and also using the ones at the front. We also tried it using a similar XUbuntu PC and always got the same symptoms.Maybe our PC architecture is unusual (they are all the same make). I'll take one of our Picoscopes home and try it on my home PC and let you know if I experience the same issue.Many thanks for your help,Mark

Hi Hitesh,I think I was using a dark grey coloured USB lead.I am making the dangerous assumption that USB leads are relatively inter changeable.Will try it with the slightly unusual looking Picoscope provided lead and let you know what happens.Many thanks,Mark

Hi HiteshUsing the original light grey (Picoscope provided) lead did not solve the issue.I was using a longer lead originally belonging to a printer.Handy to have a slightly longer lead but I guess its another variable that could cause issues.Mark

Tried the college Picoscopes on home PC running XUbuntu and found same freeze problem when timebase is 5 seconds per division or slower.Mini Gigabyte motherboard with integrated AMD processorDescription: Ubuntu 16.04.2 LTSRelease: 16.04Codename: xenialamd64Same problem with 2203 & 2205 Picoscope models.We have had these Picoscopes for some time now. Could the age of the hardware be related?Thanks in advance for your advice,Mark