Customize the look and feel of any room!

Decorate your home with colored lights or create the perfect mood with dimmable and color-tunable lights. Expand your system, just the way you like it.

Optimize your wireless range

For an optimum wireless Zigbee range, place your control station in a central location to the house or general area. Preferably in the same room where your Zigbee bulbs are located; for example in your living room. Keep adequate distance from walls, metal objects / tubes and other devices such as routers, cordless landline phones, baby monitors and Bluetooth devices.

Convenient dimming and switching

You will always have the possibility to dim or switch lights using your smartphone / tablet, at home or while away. Easily change the light temperature and dim the lights to a warmer color a few hours before bedtime.

Extra information

General

Item number:
71168

EAN code:
8713439711684

Warranty:
1
year

Package contents

ZigBee control station

Power adapter

LAN / Network cable

Manual

System requirements

Trust Smart Home ZigBee lights and devices or other ZigBee devices such as Philips Hue*

Router/modem and internet connection

iOS 7 or higher or Android 4.0 or higher

230V power outlet

*for all possibilities and latest info about the compatibility, please go to www.trust.com/zigbee

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Compatibility

The following products are compatible. Click the link to see details of the product.

Support

Download

Manuals

Select type

Product information

Select your language

Frequently Asked Questions

Usage

Can I only use the Trust Smart Home Zigbee products with a control station?

The Zigbee lamps can also be used with the ZYCT-202 Zigbee Remote (only switching and dimming)

How can I see if my Z1 control station is installed properly?

All LEDs are green, 1 LED blinks blue every three seconds. Notice: U can also turn off the LEDS in the App

Can I add a Z1 control station later on? If yes, how to do this?

In case of Zigbee lamps this isn't a problem. To use our sensors you will need a Z1 control station from the beginning.

How do I remove a Trust Smart Home Zigbee bulb from my remote control?

You can do this by resetting the bulb or by pressing ON and OFF on the Zigbee remote at a maximum distance of 10cm from the bulb.

What is the wireless range of Trust Smart Home Zigbee products?

A couple of tips for optimal range:

Make sure your Zigbee control station is placed at a central point in your home or room.

Make sure there are no metal objects in close range of your Zigbee control station.

Make sure your Zigbee control station is completely detached and there is enough distance (minimum 1 meter) between the Zigbee control station and other devices such as a Wifi router, Dect phones (Gigaset) etc.

If you add multiple Zigbee lamps or devices, they will amplify each others signal (this is called mesh networking)

If neccessary, our support department can help you with setting a different Zigbee channel to reduce disturbance with your Wifi network.
The range of the Zigbee system is max. 30 metres in optimal conditions.

Can I connect my Zigbee lights to two control stations at the same time? Like the Hue Bridge and the Z1?

No, this is not possible. When you connect a Zigbee light to, for example, our Zigbee Bridge Z1, the connection with the original control station is undone.

How do I connect the Zigbee remote with the Zigbee Z1 control station?

Make sure the Zigbee remote is within a distance of 2 meter from the Zigbee Bridge

Push the + button in the app to add a new device

Choose Zigbee Remote Control

Follow the instructions in the app.

Press and hold the Smart Group-button of the remote and press connect in the app

Can I control my Zigbee lights with the remote and the Zigbee control station / app at the same time?

Yes, that is possible. First pair the lamp and the remote with your Trust Smart Home Zigbee Z1 or ICS-2000 and after that connect the lamp and the remote.

Is it possible to control my Zigbee lamps when I am not at home?

With a Trust Smart Home control station or bridge it is possible to control your lamps even when you are not at home

Solving problems

The registration information of my account is outdated. What can I do?

Contact the support team for assistance via the 'ask a question' option.

I can't connect my ZYCT-202 remote control to my ICS-2000 or Z1, what should I do?

Reset the remote control by pressing and holding the OFF button. Make sure that the remote control isn't set to the group channel and first press 'connect' in the app, befor putting the remote control in pair-mode by pressing and holding the button with the two lamps on it.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

I now control my lights with the Philips Hue Bridge, Ikea, or Osram Bridge, can I control them with the ICS-2000 or the Z1?

The ICS-2000 or Z1 bridge can't control the Philips Hue, Ikea or Osram Bridge, but you could reset your lamps and connect them to the ICS-2000 or Z1.
Notice: You cannot control your lights after this with your other Bridge.
For a complete overview which lamps and devices are supported, see the compatibility overview

Can you control Trust Smart Home Zigbee products with current Trust Smart Home Start Line transmitters? (433 Mhz)

This is possible when using the ICS-2000 Control Station. Create a rule that has the Start Line receiver as a trigger and turning ON a Zigbee lamp as action.

With which other brands is my Trust Smart Home product compatible?

Trust Smart Home products are compatible with the Dutch KlikAanKlikUit products and the previously branded CoCo products.
The Trust Smart Home Zigbee line is also compatible with Philips Hue, Ikea Trådfr and Osram Lightify. For details see the compatibility overview.

Other

What are the dimensions of the Z1 control station?

The dimensions are: 90x90x28mm

What is the power consumption of the Z1 control station?

The stand-by power of the Z1 is 1,0W

Where can I find the MAC address of my Z1 control station?

You can find the MAC-address of your Z1 on the label at the bottom of your Z1

What is the lenght of the LAN-cable supplied with the Z1 control station?

The lenght of the cable is 1.2 metres

What is the advantage of Zigbee?

Zigbee is a 2-way system, allowing you to see the status of your lights in our app. Apart from that, Zigbee uses mesh networking. If you use multiple lamps or other Zigbee devices, they amplify each others signal.

Warranty

Warranty conditions

Trust offers a warranty to the original purchaser from an authorized retailer.

Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.

*In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.

In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.

During the warranty period you will receive a replacement product from the retailer if available.

Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.

Exclusions of warranty:

Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.

Incompatibility with other hardware/software not defined as minimum system requirements.

Accessories such as batteries and fuses.

In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

Ask a question to the helpdesk

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be send to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.

We will continue to ensure that any questions are answered as quickly as possible, though please expect a delayed response from 24 December to 4 January.

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