Terms & Conditions

Booking a Workshop

Workshop bookings can be made on-line though our website or, if you prefer, you can contact us via email (jenny@btcworkshops.co.uk) or phone (01327 361720 or 07909 966806) and we can take your booking directly with you.

Your booking will be confirmed only once payment has been received in full.

It is your responsibility to notify us, in advance of attending any event at Bay Tree Cottage, of any dietary requirements or food allergies. Bay Tree Cottage does not assume any responsibility for adverse reaction to any foods consumed.

A comprehensive requirements list and detailed itinerary will be sent to you a minimum of one week before the workshop takes place.

Cancellation

If you need to cancel your booking, we require 10 days notice in order for you to receive a refund, (less £3.00 administration charge) or transfer your workshop booking to an alternative date.

We are very sorry but there can be no refund if less than 10 days notice is given, but you can send someone in your place if you let us know their details before the start of the workshop.

Sometimes, due to circumstances out of our control, workshops may need to be cancelled or postponed. We will always try to give as much notice as possible to the contact email or phone number provided and will offer a full refund or a transfer of your booking to another workshop, space permitting​