Telephone Answering

We pride ourselves on enabling your business to provide first class customer service. Our telephone answering services ensure that both your customers and your own brand, benefits from having a skilled and fully trained operator on-hand to answer calls.

If you would like all of your calls screened in advance, or simply answered whilst you are otherwise occupied, our team provide a personal service for each of yours and your customer requirements, meaning each call is handled professionally and accurately.

Before setting up our service we would work closely with you to understand the nature of your business, the type of calls you receive and how they should be handled. This enables our team to quickly respond to enquiries, ensuring vital information is collected and a positive customer experience is delivered whether you are the sole employee of your business or are part of a large organisation requiring a more complex reception system. It is worth remembering that on average 12% of calls to a business go unanswered. We ensure that this simply does happen and that you are giving your business the very best opportunity to create positive interaction with your customers.

How it works

Telephone Answering Services

Easy Set Up

You link to us through a dedicated number provided to you.

Professionalism 24/7

Give a professional image of your brand, every time.

No Robot Answers

All of your calls answered by real people.

Research Included

We gather the correct information to ensure you get a qualified sales lead or a concise message.

Simple Set Up

Simple to setup using standard diversion codes.

What our customers say

Optional Testimonial Section

“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”

Kevin Murray, Lothian Gas

“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”

Kevin Murray, Lothian Gas

“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”

Kevin Murray, Lothian Gas

“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”

Kevin Murray, Lothian Gas

“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”

Kevin Murray, Lothian Gas

“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”

Kevin Murray, Lothian Gas

Summary

Telephone Answering Services

We answer in your company name.

Calls can be screened and passed through should you require.

Calls can be sent to different people within your organisation upon request.

Never miss a new enquiry.

Divert to us at anytime throughout the day or at the weekends.

More Services

We work with you to create the right call centre solutions for your business.

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