Frequently asked questions (FAQ)

Open the PBT app on your old device and login to your PBT account. Save your data by clicking “Backup to Server” under the Account/Backup tab.

Login to your GooglePlay/iTunes account on your new device and install the PBT app. Open the app and click on “Check your Pro status” under the Account/Pro-Version tab to activate the Pro status on your new device. Attention: You must be logged in with the same GooglePlay/iTunes account that you used to purchase the Pro subscription! If you are switching from Android to iOS or vice versa, please fill out the form below and we will transfer your Pro status.

Login to your PBT account on your new device and click on “Import from Server” to import your data and settings.

When you subscribe to the Pro version, your Pro status is linked to your Google Play account on Android or to your iTunes account on iOS. You can check your subscriptions in the PlayStore App on Android or the AppStore App on iOS. If you have a PBT account and were logged in during the purchase process, your Pro status is also linked to your PBT account. In this case, just install PBT and log into your PBT account on your new device and your Pro version will be activated. If not, we will need to move your Pro status manually. Follow the steps below:

Create an PBT account on your old device and backup your bankroll data to the server.

Fill out the form below.

After we have transferred your Pro status, log into your PBT account and click on “check your pro status”.

When the Pro status is enabled on your new device, you can import your backup.

Cancel your Pro version subscription in the old PlayStore/AppStore, otherwise it will be renewed automatically. At the end of your subscription period, you can renew the subscription in App again.

Choose your case

Your full name

The email of your Google/iTunes account with which you subscribe to the Pro version

I continue to develop the app and I have to be compensated somehow. In the past, you bought “Windows XP”, then “Windows 7” and then “Windows 8” etc. In my eyes a better solution is an annual fee, so I can continuously develop the app and provide new features directly. If I would publish a new app version every year (e.g. “PBT2”), you would always have to buy it and get the new features only once a year. In addition, you would have to install “PBT2” and transfer all data from “PBT1”, every year. That would be cumbersome and would have more disadvantages than advantages for both sides.

Some Android keyboards don’t offer a comma on number input fields and it isn’t possible to enter decimal amounts. In this case you can transform all number input fields to text input fields. Go to the settings and activate the transform button.

If your bankroll summary shows an incorrect amount, check the following things:

Is your default currency correct? The bankroll overview shows your profit in your default currency which you can choose in the settings. When you play in Canada but your default currency is $USD your bankroll overview shows an $USD amount, not an $CAD amount.

Have you setup a filter? If you filter your bankroll like “year = 2019” your bankroll overview contains only sessions from 2019.

The app considers multitabling, here is an example: When you add a cash game session from 5pm to 10pm and a tournament from 6pm to 8pm at the same day, you played 5 hours cash game and 2 hours tournament. Is it 7 hours in total or just 5? On this day you played poker from 5pm to 10pm which is 5 hours in total. From 6pm to 8pm you played two tables at the same time (multitabling) but this doesn’t effect your overall playing time. The bankroll overview will show 5 hours cash game, 2 hours tournament and 5 hours playing time total which is correct.

If your $/hour value is not correct, check the duration of your sessions. The duration of a session must be greater than 0 hours, otherwise the session is not included in the $/hour value. To show all sessions with duration 0 hours, setup a filter “Duration = 0”.

To edit or create a CSV file, we recommend the free Spreadsheet program of Open Office.

Our CSV file must contain certain headline fields. You can see the exact structure in this example file. If you have exported your data from another app, use our sample file and copy your data into the corresponding fields.