Don Kirkpatrick opened the Kirby Store in Oregon City in 1977. In 1979 he decided to open Oregon City Vacuum Center at that site & close the Kirby distributorship. OCVC was the first full Service Vacuum Center in Oregon City. Don & his wife Annamay operated the store for over 20 years. In 2005 James Allen purchased the business and expanded it online, moved the store to the current location then changed to Sales of all Specialty Quality products.

Often we are asked what is the "best" vacuum cleaner"? The best is what is best for your environment.

Maintenance: Just like most everything, Vacuums need maintenance. Built In Central Vacuums need the bag or can checked so as not to overfill the unit. Over filling can cause damage to the motor(s). If you have a filtered unit the filters should be changed periodically, lifetime is vague. Typically bags & filters are reasonable, depending on the brand. The power brush or air driven head need the brush roller cleaned out periodically and have the belt changed at least every six months depending on use & BRAND, square footage, etc. Many power brushes have geared or grooved belts so they last longer; However, they get thin, and teeth wear down over time. Upright Vacuums & Canisters need belt replacing as well as filters. Flat belts stretch so they loose tension thus the brush isn't agitating to full potential.

We will ship merchandise within 1-3 business days of when the order is received and payment funded, unless for whatever reason we are waiting on that product which we will notify you of those circumstances. Typically your merchandise will be delivered within 5 business days depending on your location. We will ship either USPS, Fed X or UPS. Please advise us if you have a PO Box as the United States Postal Service does not deliver to physical addresses when a customer has a PO Box then the product is shipped back to us, you then will be charged for the original shipping to you. In some cases merchandise will be shipped to you with your signature required. If you are unavailable the parcel will be held by USPS for 15 days. If you don't pick it up at USPS office within that time then the parcel will be sent back. In this situation you will be charged for the original shipping to you as this is not our responsibility, and the free shipping is void. Our responsibility is confirmation that you have received the merchandise. Also, USPS delivers to the address stated. USPS knows when, time, etc., that the carrier has delivered. Once merchandise is delivered to your address it your responsibility for security. If you address is not secure, unfortunately that is not our responsibility. Po Boxes may be an option then.

Refund, Returns and Cancellation Policies:
We do not accept returns unless the wrong item was sent or was defective. If the part was defective, we will replace it. If you don't want a replacement then the original shipping to you will be subtracted from the refund amount as we did our best to resolve the situation. If the wrong part was ordered by you we will accept the return but you are responsible for the original shipping charges as well as shipping back to us including and a 20% restocking handling fee at our discretion. In these situations please contact us for return, replacement or cancellation. If we are given the incorrect address, your order was shipped then returned to us, this is the customers responsibility to pay the original shipping charge as well as the new shipping charge.

Cancellations: Once your order is placed please contact us by phone to cancel otherwise the order will be shipped. Once we have shipped the order it cannot be cancelled, rerouted or refused. In those situations the customer agrees to pay the original shipping charges to and then back to us (both ways). We again offer free shipping but if for any reason you cancel the order, send it back, do not SIGN for it, etc., we then charge shipping costs to the customer for reimbursement to us as well as restocking & handling fees.

Refunds:
20% restocking & handling fee for all returns unless the return is because of defects, wrong item sent. Credit will be performed within 2 business days after we have received the merchandise and is inspected for acceptable return condition. If the item is damaged in shipping that becomes a situation between the customer and the shipping company. If you have a issue with usps, ups, fedex again that becomes an issue between you and them. Unfortunately, we have done our part and this becomes a situation you have to address.

BRANDS: Most merchandise may state whether or not the merchandise is the original manufacturer's brand or made by another manufacturer. Other manufacturer's we use such as Envirocare, Dustcare, Cleveland Wood and a few others are of same quality or in some cases a higher quality. For Kirby merchandise we only sell manufacturer's brand entirely with the exception of Kirby style 1 & 2 bags.

Oregon City Vacuum Center,
Oregon City's First Full Service Vacuum Center since 1979.
503-657-3058
14214 Fir St. Suite G
Oregon City, OR 97045
We are located in the same Building as The Bottle Drop!
Directions: 205-Exit 10-Hwy 213-Right (West) on Beavercreek Road, left on Fir, left at the 2nd driveway, straight back, then left to our front parking lot.