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Policies

Administrative Fee

A $15 non-refundable administrative fee is applied and due on the date of rental.

Payments

All rent is due and payable on the first of each month. A-Z Storage does NOT send monthly bills. Payments can be made by cash, check, money order, VISA, Mastercard, or Discover. A $20.00 fee will apply for returned checks.

Rents received after 4:30 pm on the tenth of the month will be charged a $15 late fee per unit.

If rent is not received by the 17th of the month, A-Z Storage will over-lock the unit, and $7.00 will be charged for certified mail. Once payment is received, the unit will be unlocked on the NEXT business day by 4:30 pm. A-Z Storage reserves the right to refuse a personal check after the 17th or delay unlocking until the check has cleared.

If rent is over 30 days past due, the unit will be scheduled for public auction. Tenants run the risk of having the contents of their storage units auctioned or disposed of in accordance with Massachusetts law when rents and any incurred fees are not paid before the deadlines as stated above. Tenants who are scheduled for auction more than twice will receive a 30-day notice to vacate their unit(s).

Security & Accessibility

Tenants must provide their own lock and personal insurance.Tenants MUST keep storage space locked while in use. A-Z Storage Rentals does not insure the contents of units. Units are not climate controlled.

No storage of flammable materials. No mechanic work or spray painting to be done on the premises.

An access code will be assigned to you for the main gate. This code is private. If you forget your access code, you must present a valid photo ID to management in person to retrieve your code. Management is only available during normal office hours. No exceptions will be made. Forgetting your access code does not constitute an emergency outside of the normal business hours of Monday – Friday 9am – 4:30pm.

Access hours to the units are 7:00 am – 9:00 pm, 7 days a week, including all holidays.The access code will not open the gate after 9:00 pm. If already inside the facility, you may walk out the pedestrian gate, however, your vehicle will not be able to exit until 7:00 am the following day.

Moving Out

A-Z Storage rents on a month to month tenancy. Each calendar month is a rental period (First of the month to the last of the month.) Rents are not pro-rated for early move-out.

Tenants must give written notice by the 15th of the month, leave the unit empty and broom clean by 9 pm on the last day of the month, & remove the padlock.

If the unit is not empty & clean, a minimum of $50.00 cleaning fee will be assessed. Failure to give proper notice on/before the 15th of the month results in a half-month’s rent assessment.

Security deposits on file will be returned via USPS to the address you specify in your written vacating notice. Please allow 2-3 weeks for processing & mailing.