Addresses you in a robotic manner and does not look you in the eyes, in addition to being insensitive, mean to my condition and RUDE. Catch him on one of his moody days, which seems to be every day and it just wants to make you walk out. And, heâs pissy about you not wanting to see his arrogant, unknowledgeable, uppity PA(s)/NA(s) that have his same uncaring attitude. Uh Uh, No No I will go to my Vets first before seeing this poor excuse of a âproviderâ.

Dr. Procter pull out my ingrown toenail when he was sick and had runny noise. I was in a lot of pain and had pus coming put out my toe a few weeks after the procedure; I could barely walk, so I requested a follow up visit. It was another doctor who follow up on my ingrown toenail and he assured me that everything was fine and I should keep soaking my toe in warm water with epsom salt. Later on I found out that I still had a sliver of nail inside. My nail has not attached back to the toe after several years. The pride I had on my feet is gone.

How are they still in business?show detailsHow are they still in business?

Overall Rating

Ease of Appointment

Promptness

Courteous Staff

Accurate Diagnosis

Bedside Manner

Spends Time with Me

Follows Up After Visit

Aug 7th, 2012

The Dr is great, assuming you ever get the opportunity to see him. I've always delt with the PAs, which are fine.The problem is the staff. Either they are completely incompetent, or they just dont care. They NEVER answer the phone, and are generally rude and unprofessional.Thats why ill never go back. After 5 years, I just cant take it anymore..

I suggest we take a more balanced view of doctorsshow detailsI suggest we take a more balanced view of doctors

Overall Rating

Ease of Appointment

Promptness

Courteous Staff

Accurate Diagnosis

Bedside Manner

Spends Time with Me

Follows Up After Visit

Dec 21st, 2011

I would recommend Dr Procter to people that want their situation explained to them in an understandable way, without a lot of BS or sugarcoating. He has always been helpful to me and to my wife. We've moved away from McKinney, but still go there for primary medicine because of the respect we have for Dr. Procter.He seems to be very up-to-date and knowledgeable about the latest issues and illnesses.I think to some degree, these rating websites are very unfair to doctors:1. The doctor doesn't get to respond2. Some people will never be satisfied with a doctor or anything else. They probably complain about their dentist, too.3. People that are satisfied generally don't go looking for web sites to enter accolades about their doctors-they just pay him and keep going there.4. If patients are difficult to work with, and uncooperative, don't follow reasonable instructions, they are unlikely to get the good results that both the doctor and are seeking. In that situation, doctors may find a way to "fire" the unmanageable patient-I've been told this by another doctor and friend (not Dr. Proctor.). Face it, their days are busy, their time is at least as precious as ours is, why should they spend it with whiners?

Whether it's a sick visit in the front office or Botox in the back office, Dr. Proctor will make you wait, and wait, and wait. That's why even though his office is 2 minutes away, I.would rather drive into Frisco for someone who's more courteous about my valuable time.

Marcy, the nurse practitioner, who is a total witch that talks crap about everyone who works there, including Dr. Procter, made it very clear that I have been waiting hours on end because Dr. P double books...always! I will never go back there and deal with those incompetent idiots again.

LONG waiting times every time!show detailsLONG waiting times every time!

Overall Rating

Ease of Appointment

Promptness

Courteous Staff

Accurate Diagnosis

Bedside Manner

Spends Time with Me

Follows Up After Visit

by annoyed on
Apr 7th, 2010

Why must it take 2 hours for a simple doctor visit? Even a follow up appointment. Sure they get you back to the room within 5-10 minutes, but then I have sat in the exam room from anywhere to 45 minutes to 2 1/2 hours. Ridiculous. I also don't appreciate having cosmetic procedures advertised everywhere and offered to me constantly. I am here for medical issues. If I wanted Botox or laser treatments, I can find out where to get them. I don't want vitamins injected. I want my sinus infection, etc. or whatever to go away. Duh! Also, why would I want the receptionist to read out my address and phone number each time to the entire room of people sitting there to ask me if it's the same? Can't they just ask if there are any changes or show me the screen? Privacy anyone? I think it's past time for a change.

My son visited this office twice in April 2006 - only 4 years ago. We recently called to get a copy of some bloodwork he had had done, and they have lost his complete medical file!!!We originally stopped going to this doctor because we felt it was more important to his practice to do minor cosmetic procedures, laser hair removal, etc., than to be a true family practice. It's all about the might dollar with this doctor.

oh my gosh where do i start, the first thing he did when he came into the roomw as.. yawn.. he signed and said "whats up" this is a professional????come on.. talk about the most unprofessional, uncaring, person i have ever met.. the visit was only about 15 min and the only thing he could do was to refer me somewhere else! i was not happy, w/ the services at all.very poorly dressed, his staff was wearing flipflops also.. very unprofessional.

McKinney Family Med really lives by their visionshow detailsMcKinney Family Med really lives by their vision

Overall Rating

by mynmeisdeb on
Aug 18th, 2008 on kudzu.com

You must read their practices "vision" to understand but I truly can attest they do what they say they want to do. Lucio Gonzales, PA-C (I think) really cared about me as a patient without judging. I had no family known health history and based on my own health experience and lifestyle recommended a Berkeley heart program. Possibly saved my life but definitely gave me hope and renewal. I have recommended McKinney Family Medicine to several people who have noticed the positive changes in my life, health and overall being over the past nine months.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals
should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or
endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to
read our full Terms of Service.

As more fully set forth in this websites terms of use. (1) nothing contained on or offered by or through this website should be construed as medical advice and should not be relied upon for medical diagnosis or treatment. MDX Medical, Inc. ("MDX").
the provider of this website, does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website; and (2) MDX has granted you a limited license to access and use this website for your own noncommercial use.
You are not permitted to copy, reproduce, distribute, transmit, mirror, frame, scrape, extract, wrap, create derivative works of, reverse engineer, decompile or disassemble any part or aspect of this website.