Posts tagged j.d. power

Apple's incredibly popular handset, the iPhone, has earned it multiple awards from J.D. Power, but the tablet market may not be playing out the same for the iPad maker. According to a recent study conducted by J.D. Power, which took place between the months of March and August, Samsung tablets are...

Not only is Apple shipping the most smartphones, it's also shipping the best smartphones -- if you believe the stats in J.D. Power and Associates' latest US customer satisfaction survey. It gave the iPhone a score of 838, versus HTC's handsets in second place with 801 and an industry average of 7...

J.D. Power, that well known arbiter of human opinion in the United States, has just released its latest study on customer satisfaction with wireless carriers. It addresses such things as (the lack of) dropped calls, failures to connect, voice distortion, echoes, static, and late-arriving text messa...

The numbers are in, and it looks like AT&T's U-verse (#1 in three regions) and Verizon's FiOS (#1 in the East) consistently outranked the competition in this year's J.D. Power Television Service Satisfaction Survey. The big news on the other end is that customer satisfaction with cable TV provi...

We're sure that none of our stunningly attractive, gadget-expert readers would ever think about walking into an electronics retailer and asking the opinion of the teenagers in blue shirts and name tags. But, we also know that there are plenty of other folks out there who do, and when they do they'...

We're sure that none of our stunningly attractive, gadget-expert readers would ever think about walking into an electronics retailer and asking the opinion of the teenagers in blue shirts and name tags. But, we also know that there are plenty of other folks out there who do, and when they do they'...

T-Mobile may have once been able to bank on J.D. Power's customer care survey to bolster its bag of bragging rights, but it looks like that's no longer the case, as Verizon has now finally edged it out, following a similar shift in J.D. Power's retail sales satisfaction survey last year. Not only th...

T-Mobile may have once been able to bank on J.D. Power's customer care survey to bolster its bag of bragging rights, but it looks like that's no longer the case, as Verizon has now finally edged it out, following a similar shift in J.D. Power's retail sales satisfaction survey last year. Not only th...

While this week's Blu-ray announcements from Best Buy and Wal Mart were big news, a study by J.D. Power and Associates shows that HD-peddlers across the retail landscape made the move to Blu back in January. Like a fleet of automatons, mystery shoppers sent into the field posed as new HDTV owners wh...

J.D. Power's 2006 U.S. Wireless Mobile Phone Evaluation Study (whew) has dropped, giving us a glimpse into the mind of the average cellphone-enabled American. What have we learned? In a nutshell, we apparently love us some cheap Sanyo clamshells. Allow us to clarify: from 2004 to 2006, the average h...