Valeo Connected Assistance: Valeo experts working alongside mechanics

Four in five professionals have a smartphone, and the majority of them already use their device professionally (GiPA French repairer survey, 2017).

In addition to its conventional support hotline, available in the majority of its operating regions, Valeo has set up Connected Assistance to bring its expertise directly to mechanics.

Connected Assistance allows Valeo technicians to see what mechanics see, via a free smartphone app, and provide them with advice in real time as if they were right there with them in the garage. This solution provides rapid, effective assistance for all complex assembly situations, and in the use of charging stations, for example. It also enhances productivity and improves diagnosis accuracy.

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Valeo Service is the Aftermarket Specialist serving both auto manufacturers with original equipment spares and the independent aftermarket with replacement parts and accessories for passenger cars and commercial vehicles.