shanin_sweetheart@famousfootwear I WOULD LIKE SOMEONE TO TELL ME WHY IT IS OK FOR U GUYS TO GIVE ME A TEXT MESSAGE FOR $10 off $10 & I'm a gold rewards member for YEARS !!!! & then when I get to the store , they show me a corporate email saying that it was a glitch & not to override the codes ?????????????? I WASTED MY TIME & GAS & I am really disappointed in @famousfootwear & won't be back !!!! Time is the most valuable thing in the world & I will never get that back !!!!! #banFAMOUSfootwear

famousfootwear@shanin_sweetheart We are so sorry about this and sincerely value your business and loyalty as a long time Rewards member. Your frustration is completely understandable. Please know we are using this situation as a learning experience for our future promotions and truly hope you will give us another chance.