Virtual Assistant installed at trust

13th June 2012

A new "Virtual Assistant" has been set up at the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust.

The product, which is designed to greet visitors at the £2.7 million reception area, was created by Tensator and is meant to improve check-in times. Wendy Farrington Chadd, chief executive of the trust, said the hospital were keen to develop "effective ways to improve communications for visitors. The Virtual Assistant is... an innovative way to convey key messages and it complements our reception team, signage and way-finding as part of the whole new development."