Insulated Work Lunch Bag | Personalized

TEMPORARILY OUT OF STOCK...Replace the brown paper bag with this microfiber easy clean quatrefoil pattern insulated work lunch bag. Dove gray with white design. Lightweight yet roomy for a sandwich, fruit, and drink. Two outside open pockets for keys, ID or cell phone. Includes name, single or three letter monogram for personalization.

Our logistics team analyzes your order
destination and determines the best carrier for shipping. This is based on
product weight, location, and timing.

Question: How long will it take to get my order?

Orders are shipped within 1
to 2 business days from receipt of the order. We ship from Ohio and the chart
below gives UPS estimated delivery times.
USPS priority mail generally delivers
in 2 to 3 business days.

Question: How is the cost of shipping
calculated?

For exact shipping charges, proceed to the
checkout cart and enter the address - shipping method. Hit the apply button and
the exact shipping charge will be displayed on the order.

*SPECIAL ORDERS, CANADA and LARGE QUANTITY
orders will have shipping charges calculated by weight and zip code.

****NOTE FOR AIR SHIPMENTS***

SATURDAY IS NOT A CUSTOMARY DELIVERY DAY FOR 2ND
DAY AND NEXT DAY AIR SHIPMENTS – UPS HAS AN ADDITIONAL FEE FOR SATURDAY DELIVERY (IF THE
LOCATION IS AVAILABLE), AND THE ORDER WILL NEED TO BE
PLACED WITH OUR CUSTOMER SERVICE DEPARTMENT 888-815-3455.

2ND DAY AIR - fee is based on dimensional weight
- $19 - $52 plus $1 - $2 for each additional item.

****Orders placed 2nd day late
Wednesday EST will processed Thursday and will be delivered on Monday, (per note
above) as Saturday is not a standard UPS delivery day..

NEXT DAY AIR - prices are quoted by zip code,
dimensional weight and delivery time. Please call 888-815-3455 for additional
information.

Simply Bags will determine shipping either
UPS or USPS depending on the quickest and most economical method.

Question:
Can I ship my order internationally?

Yes, Simply Bags will ship internationally. We
do require pre-approval, please e-mail
service@simply-bags.com with the product description and complete address.
We will promptly quote shipping and handling information and expected delivery
time through the United States Postal Service International Priority mail..

Questions: Will all items on my order ship
together or separately?

We ship over 95% of our orders complete. When
shortages arise we contact the customer to determine order processing
instructions.

Question: Do you ship to APO/FPO addresses?

Yes, we ship to all APO/FPO military addresses.

When shipping to an APO/FPO address, use the
following format for filling out the address form:

Please include the 4-digit ZIP code extension if
possible for all military addresses. Enter APO or FPO for the city and AP or AE
for the state

Billing

Question: When will I be charged for my order?

Credit cards are pre-authorized when the order
is place on the web-site and captured during processing
and shipping.

Question: I think I was charged twice. How can I
get a refund?

Yes, Contact customer support immediately and we
will research and resolve the issues. Under normal circumstances credit cards
are pre-authorized and cannot be double charged. Some banks show a pre-authorization and a pending sale, but
it is not a double charge.

Question: Do you charge sales tax?

Orders shipped to Ohio must pay 7% sales tax.
Residents of other states are not charged sales
tax.

Embroidery & Monogramming

Question: Can I get a Logo on a bag?

Yes, we specialize in special and custom orders.
Please email
service@simply-bags.com or call 888-815-3455 to speak to a customer
specialist.

Returns & Exchanges

Question: What is your return/exchange policy?

Usually all items from the Simply Bag store are custom embroidered per the
customers selection. These items cannot be returned. If
an item is not embroidered it may be returned in its original condition with
tags and packaging within 15 days.

Questions: How long will it take to receive a refund?

Refunds are completed the day the item is returned to
our warehouse. Shipping charges are not refundable.

Orders

Question: What is the status of my order?

We email the tracking numbers (UPS, USPS, or
FedEx) to the email entered in the order. They are sent to your directly from USPS or UPS (E-mail reads Quantum View). If additional order information is required
please call Customer Service at 888-815-3455 or
service@simply-bags.com

Question: Can I add something to the order I
just placed?

Please email
service@simply-bags.com or call 888-815-3455 as quickly as possible. We try
to process and ship most orders the same business day. Contacting us ASAP with
the additional products will allow us to ship the order complete.