Register for an online account

You can find your customer reference number or HomeCare® number at the top of any letter or email we have sent.

You can use any of your customer reference numbers to set up your online account. If you can’t find this number, you may be able to register using another form of identification by choosing ‘I can’t find my customer reference or HomeCare® number’ on the next page.

What you'll need

Your customer reference number from a letter, bill or email. (Find out more)