Best/ Lowest Online Rate Guaranteed.

Grandmirage.com guarantees you will not find a better price on any other website. If you find a lower price within 24 hours of making your booking at http://www.grandmirage.com , after checking it we will match the lower price and also add an extra 10% discount. To make a claim, email ecommerce@grandmirage.com , with including following information:
1. Your booking number or check in date, and name
2. Link to the website where you have found the cheaper rate

Terms & Conditions

A claim must be submitted within 24 hours after making a reservation through www.grandmirage.com, and at least 48 hours before the standard check-in time (2pm).

A claim may be rejected if it is incomplete, is submitted in an unsupported language, or concerns a website that is in an unsupported language.

For the Competing Rate to be valid, it must be a currently available lower published online room rate for the same dates, the same number of guests, the same room type, and include similar or additional value-added amenities (e.g., free breakfast).

Claims may be rejected if in another currency then US$ due to exchange rate fluctuations.

Booking fees, extra adult fees, fees for children, rollaway charges will be included in the rate comparison.

The Best Rate Guarantee does not apply to

Rates requiring membership, requiring discount codes or coupons, or otherwise not intended for the general public;

Package rates (e.g., rates that include a combination of a room and airfare)

Rates offered by providers that do not provide the name or location of the hotel until after a reservation has been made

Rates offered on on-request websites that do not provide immediate hotel confirmations

The Best Rate Guarantee does not apply to existing reservations that are not booked through grandmirage.com, and Grand Mirage does not offer compensation for cancellation fees.

The Best Rate Guarantee will be suspended during times where the Grand Mirage Website or certain rates are not available due to an outage, a technical issue or a circumstance beyond Grand Mirage Resort's reasonable control.

Grand Mirage has the sole right to determine the validity of any claim. Grand Mirage Resort reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Rate at the time it processes the claim.

News Update

Best Seller 2011 Resort Category of PACTO Awards

Tanjung Benoa, 2 March 2012

Grand Mirage Resort & Thalasso Bali has achieved its goal of last year production by awarded as the BEST SELLER 2011 RESORT CATEGORY OF PACTO AWARDS. The Grand Mirage Team are very proud of their efforts and dedication in selling and it is now has a proven record. Thanks to PACTO for their trust towards our property and hopefully in this year 2012, Grand Mirage Resort & Thalasso Bali team will achieve other great records and sustain our best service in order to enhance customer’s satisfaction.