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NEW DELHI -- The glittering skyscrapers of Gurgaon, a satellite city that is home to much of India's outsourcing industry, rise incongruously from the flat dry plains outside Delhi. Genpact, the first and one of the largest back-office call centers in India, employs 13,000 mostly young people, processing credit applications and conducting market research for American corporations such as Pfizer ...(Full article: 978 words)