Working With Recent Communications With Cisco Unified Personal Communicator

About Recent Communications

Your call history appears in the Recent Communications pane, so you can easily see and return calls and listen to voice mail.

The Recent Communication pane lists all voice-mail messages you have received, and up to 50 received, initiated, or missed calls.

New voice-mail messages appear in the list within one minute of being recorded.

Calls that you make or answer using your desk phone only appear in the Recent Communications list if Cisco Unified Personal Communicator is running. Calls you make appear only if phone mode is Desk Phone. Voice mail appears regardless.

If you log on from different computers, only calls that you make and receive while you are logged into a particular computer appear in the recent communications list on that computer. Voice mail appears regardless.

Accessing Voice Mail

If your company is set up to allow you to do so, you can receive and listen to voice-mail messages in Cisco Unified Personal Communicator.

Note You should periodically purge your deleted voice-mail messages to avoid long delays while launching Cisco Unified Personal Communicator or accessing voice mail. See the instructions for permanently deleting recent communications items in Working With the Recent Communications List and Its Items.