Do NOT Work Here

I actually know it true. I personally have worked for some great and horrible call centers in the last 20yrs. It's used to try to figure out where to place you, since there are TONS of companies they can put you with. I can stay home with my babies, save on gas, food , work clothes, etc. Cons needs larger break room, needs more IT people, limited parking.

Sitel Group [email protected] Solutions™ offers associates the stability of working for a global leader in customer experience management and the flexibility of working in a home-office environment. And, working at home has never been easier or more convenient. If you feel you have been a victim of such a crime, we recommend you contact your.

Recent Sitel Jobs

You are free to search jobs based on the functional area that interests you the most. As you attempt to apply for a currently open position, you need to follow a few steps.

Before you begin, they will ask you to agree with the terms set in the Data Privacy Statement. Make sure to read the terms before you move ahead. Step Two requires you to fill out a personal information form. Note, the company will initiate a background check to make sure you have a clean criminal record and no drug or bad credit tags. Once Sitel welcomes a new associate on board, he or she has to go through an online training program.

Depending on the nature of the position, the training can last from 1 to 6 weeks and it is requires full commitment. It is very important that you attend all of them due to each class covers large amount of information that is vital for your project and work success.

If you miss even one class, you risk to drop off the project. After you complete your training, you will be free to start working.

You will have a coach assigned to you to guide you and provide help via phone, email or live chat. Depending on the type of position and the requirements you must meet, the pay rates vary.

Sitel is a global online business solutions provider and maintains a wide range of call centers in a number of locations across the globe. This company not only offers training but also pays you for the training hours. Working at Sitel will certainly help you enhance your knowledge in specific industry. This is also a good opportunity to gain customer service experience and perfect your communication skills, which will positively impact your career development. And jobs are not difficult to complete.

Weigh everything well before deciding. In the meantime, you can look in on the feedback left on Glassdoor and Indeed. To apply, please visit their careers page , choose the job that matches your experience and talents and enter the required information in the online form. Did you enjoy this article? You can easily share it with your friends and family using the share buttons at the end of the article.

What do you think about online customer service jobs? Do you have any existing experience working for Sitel? Please, leave your thoughts below! Leave this field empty.

Can work from home. Pay is on time. Paid vacation days can be earned after six months. Lower management is disorganized and not educated about management and job skills. Hire better trained coaches. Offer incentives to high performing hourly employees. Long hiring process, short training, coaches need to be more concerned about helping their team resolve problems in a timely manner instead of making them wait, favoritism, coaches should be more concerned about their team members rather than their team numbers, we're told to restart computers, change passwords, call IT for tech troubles and boot up computers before punching in or after we log out or during our unpaid lunch hour.

Sitel's handbook clearly states that it is against policy and also the law to work unpaid, but we're told these things will take "just a minute" to accomplish. Your response will be removed from the review — this cannot be undone. This will replace the current featured review for targeted profile.

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Follow Add a Review. Close Your trust is our top concern, so companies can't alter or remove reviews. Pros Sitel is flexible, convenient, and you have the opportunity to gain a lot of experience. Cons I don't know of any cons right now. Advice to Management Keep up the good work and continue to expand Sitel. Flag as Inappropriate Flag as Inappropriate. Pros No Pros about this company will all the information that you have to learn the pay should be at least Cons This company slaves you for Advice to Management Let people know up front that you don't hire felons!

Join the Sitel team. See Our Latest Jobs. Pros no pros at all. Cons i decided to no longer work for Sitel because they are very unorganized. Advice to Management If someone works for your company they should get paid for hours that they worked for. Pros Work from home, easy job, good training. Cons Pay is not great, set schedule.

Pros Work from convenience of home. Cons Coaches changed quite frequently. Advice to Management Staffing could be handled better for call volume. Pros I can't think of anything that was good about this situation. Cons Training was noting but contradictions and confusion. Advice to Management Better training. Pros Work at home, online training, online materials. Cons rushing trainees through the learning process, not very much online support once training is complete.

Advice to Management more online support for new customer service members!