e hotel has 238 tastefully designed rooms, categorisedas ITC One (inspired by old Bengali garden homes), Executive Club and The Towers, and 7 suites. The rooms come with comfortable beds, tea/coffee maker, and separate bath and shower stall. Additionally, ITC One category offers a music system, personal massage chair and 24-hour personal butler. The suites also have verandah overlooking the Lily Pond, and kitchenette with refrigerator.
Hotel Facilities: The hotel has ITC's signature Kaya Kalp Royal Spa, Salon di Wills for beauty treatments, a fully-equipped fitness centre,swimming pool. The hotel also offers 24-hour room service and banquet/conferencing facilities.
Dining: Pan Asian is a fine dining restaurant offering East and South East Asian cuisines. Dum Pukht offers Indian cuisine in a regal setting. West View Bar and Grill serves Western cuisine in one of the best grill rooms in Kolkata. Eden Pavilion (24-hour multi-cuisine restaurant), Peshawri (North West Frontier cuisine) and Bay of Bengal are the other restaurants here. Nutmeg - The Gourmet Shop is an in-house gourmet deli and cake shop.

Luxury stay at its worst.
I stayed at the hotel with my daughter for 2 nights. There was no turn down service in the evening. Our experience at the eden cafe was the worst. One evening we went for dinner there, after serving one drink, nobody came to ask for a repeat order. After a long wait we asked a server there to serve us the dinner we had ordered along with the drink and starter. The dinner was served after a while and while we were still eating a server named Prabesh came and took the herbs and cheese bottles from our table without asking us to serve to someone else. When I asked to get it back he simply ignored and went away. During the breakfast also the service was very poor on both the days. Very disappointed with the restaurant staff which spoiled the stay altogether.

Arpita

1506277800000

2017-09-25

Awesome stay. :-)

4.3Couple traveler

Infrastructure is so impressive. I'm in love with their hospitality. A memorable stay ... I will like to recommend this hotel as a safe and comfortable stay for couples, family and as well as for single visitors. I'm very impressed with the security norms of this hotel.

Rohit

1500229800000

2017-07-17

Best hotel to stay in Kolkata

5Solo traveler

Had my best time here, the location atmosphere and the staff was awesome best dish to try is my favourite ham and cheese sandwich ... Overall the stay was superb and the best part its close to the highway so no issue going anywhere ..

swati

1506882600000

2017-10-02

My experience was awesome

5Couple traveler

My experience was awesome at ITC Sonar... The location is exactly what I like.. And the booking from makemytrip made it more special.. They are coming up with a new building which is huge.. The staff was very polite right from the person standing at the door till the person who takes care of food... I will surely come back.. Value for money.

Sidharth

1495564200000

2017-05-24

Beautiful well decorated spacious room

4.8Solo traveler

Nive spacious room with great hospitality, lavish spread of buffet in breakfast as well aslunch makes it a true delight, lounge facilities are also excellent with superb service and fantastic envuronment