2016 Agency Satisfaction Survey

The 2016 average overall customer satisfaction rating came in at 9.5 out of 10 with over 52% of agencies rating the

program at 100% satisfaction. Moreover, this survey showed that customer satisfaction has not only remained extremely high at 91% over 3 years, but customer satisfaction continues to rise as the program grows.

In addition, 100% of reporting agencies stated they would recommend The Energy Network Public Agency Program to other agencies. To find out more about the 2016 Agency Satisfaction Survey or about The Energy Network Public Agency Program, contact us at info@theenergynetwork.com.