We are available to answer any questions you may have about our European travel products. Answers to our most frequently asked questions can be found in our FAQs. We also encourage you to visit our new online Support Community to interact with Rail Europe staff and other travelers to share information and tips about European rail travel and more. Visit the Rail Europe Support Community. If you prefer you canalso contact us by emailanytime and we will respond to you as quickly as we possibly can.

We also have a dedicated staff to assist with Group Travel. Our Group department is equipped to handle your every need when it comes to group train travel. So if you've got to put together a terrific package for a group of 10 or more travelers, just call us at 1-800-462-2577 in the United States and Canada or 1-914-682-7456 in the United States and we'd be happy to help. Monday - Friday 9:00am - 5:30pm Eastern Time.

Contacting Rail Europe

Please send us a message from our Contact Us page and we will respond to you via email within 24 to 48 hours.

How do I contact you while I’m in Europe?

If you need to contact us while you’re in Europe, you can send us a message by visiting our Contact Page.

Who should I contact with a question about a special offer?

Questions about special offers may be directed to our contact center by filling in our Contact Form on this website.

I have a business idea or partnership opportunity for you. Whom should I get in touch with?

Marketing Opportunities! Do you think you have products or services that could enrich the experience of our customers? Are you interested in exploring joint marketing initiatives? Do you have compelling content for our website?

We’re always looking to hear from potential partners and put our creative energies together for the benefit of our travelers. If you have any thoughts, feel free to drop us an email at opportunities@raileurope.com .

How can I request a brochure from your company?

Rail Europe is a “green” company. As such, we’ve made our brochures available online in an effort to reduce the amount of paper used. You can download Rail Europe’s full-color Europe on Track or Rail Europe Collection brochures.