Founded in 2008, Liberty Technology offers Managed IT services, Collaboration, Internet access and telecom, technology product sales, phone systems, and technical consulting for the South Atlanta metro area and beyond&dash;&dash;basically, we help businesses stay connected in every possible sense. We are looking for a dedicated Carrier Sales Operation Specialist that holds our passion of Advancing Freedom Through Technology.

So, what does a Carrier Sales Operation Specialist do?

You will be responsible for communicationwith the customer and carrier service provider to manage expectations.You will participate in client meetings to understand their service and bandwidth needs, reviewing network plans to determine best product, prepare or review technical specifications to fulfill carrier service installation and porting requirements, contract documents, and estimates.You will be coordinating installs with end users, carrier vendors and Liberty Technology technicians.

In this role, you will represent our company as the “Voice of Liberty” by coordinating and managing service delivery resources involved in the process. This includes but is not limited to scheduling and coordination with clients, vendors, and Liberty.

We are dreaming about you, our perfect candidate!

You understand information technology and the operational challenges of small and medium&dash;sized businesses. You also thrive on making, fostering, and growing relationships. As somebody who is passionate aboutworking in a fast-paced environment in the technology field (or you are interested in working towards becoming that person), we will provide the necessary resources, support, and work environment to help you succeed.

Liberty’s Core Values (last page) resonate with you and you would be excited to work with a team that holds these same values high.

Finally, you are looking for a place where you can constantly learn, create lasting relationships (and friendships), and contribute to a winning team.

Does this sound just like you so far? Okay, good! Read on.

Things you will do a lot of:

Enter and process orders and quote requests

Direct and coordinate activities of Engineers and Technicians to ensure project progress is staying on schedule and within budget

Oversee creation and updating of project tracking using company tools

Identify possible issues and escalate to appropriate contacts for resolution

Communicate daily through email and via phone with carrier vendors, project team members, and clients

Work with partners on post-install requests such as billing inquiries, maintenance requests, and service impacting issues

Strong attention to detail, highly organized and computer literate

What you bring to the table:

Education/Experience: Bachelor’s degree. We consider your experience/skill level and what you bring to the table as an individual

3-5 years' worth of relevant project management experience

Ability to work under pressure

Ability to meet project deadlines

Ability to coordinate simultaneous projects from inception to completion

Strong attention to detail, accuracy and project management skills

Excellent multi-tasking skills

Ability to self-motivate, both for task completion and knowledge

Excellent oral and written communications skills

Persistence and ability to push items through to completion

The icing on the cake:

Technical knowledge of voice, data, and networking

Developed negotiation skills

PMP certification or master's degree in project management

Experience with Cisco technology products and services

About the work environment...

All our team members are based at our Griffin office, which has an open, collaborative vibe. Every team member gets new, high&dash;quality computing and communications gear that will stand up to the work you need to perform. You will get all the tools you need to do a killer job.

What do we bring to the table?

This is a full&dash;time, permanent position. Liberty Technology offers a full compensation package including health and retirement benefits. Once you have met minimum requirements, you can expect: