Independent Freight Management & Consultancy

Privacy Policy

This Privacy Statement explains what happens to any personal data that you provide to us, or that we collect from you.

From time to time we update this statement so please review this document on a regular basis.

Information Collected:

Your privacy is extremely important to us. We only use the data we hold about you carefully, legitimately and in line with the Data Protection Act 1998.

Data we hold about you:

If you have purchased a service from us we will hold your name, address, telephone number, email address and credit card details. We will also hold the delivery address(es) for your consignments and the password information linked to your account. We also hold a record of your recent consignments. We may also hold information about the URL you came from and the way in which you use the site including, but not limited to, traffic data, weblogs and other communication data.

Data we use/store:

We use the data we hold about you for operational use; for example processing your order, dealing with queries, tracking deliveries, reviewing service. Your order history helps us to tailor our service and marketing information. All the personal data we hold is to improve your customer experience .Any successor to 4 Point Worldwide may use your personal data on the same basis. We also use the information to keep you up to date with 4 Point Worldwide sending email updates, newsletters and mail shots as appropriate. All 4 Point Worldwide customers have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us you should opt-out by visiting 'Your Details' in 'Your Account' on the 4 Point Worldwide website, or click on the "unsubscribe" link in any email communications which might we send you.

Third party sites:

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. We will take all reasonable steps to ensure that your data is treated securely and in agreement with this Privacy Statement.

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure therefore we cannot guarantee the security of data sent to us electronically. Transmission of data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password to access certain parts of our site, you are responsible for keeping this password confidential.

Personal Data We Share:

We work with other companies to perform duties on our behalf and may require sharing the personal data we hold for you with third parties in the following circumstances:

Processing and fulfilling orders, delivering consignments, sending mail shots and emails, processing credit card payments and providing customer services. Such companies will have access to personal information needed to perform these functions and only have access to information required for that purpose. These companies may not use it for any other purpose in accordance with the UK’s Data Protection Legislation.

We reserve the right to transfer your data outside the EEA (European Economic Area) for processing and storing.

Use of cookies:

A cookie is a small file that is stored on your computer by our website to remember certain information. Cookies are used for many reasons, and some are essential to the way the website works so as to make your experience easier and more pleasurable. To place a booking online with 4 Point Worldwide you will need to have cookies enabled, otherwise you will not be able to book with us.

We use cookies for the following purposes:

>To allow you to log in, book a shipment, pay and track your consignment.

>To track customer performance on the site, such as the pages you visited and where you left our site.

>To help us to improve the site and your browsing experience.

>This tracking information is not linked to any of your personal data or sensitive information and does not let us identify you as an individual.

>To track affiliate marketing referrals. Showing us which of our online marketing channels are effective & allows us to reward external sites for directing you to us.

By visiting 4 Point Worldwide with your browser settings enabled to accept cookies, this tells us that you want to use our website to browse and order online and that you consent to our use of cookies for the reasons detailed above. You can however block all cookies, including the necessary ones, using your browser settings, but unfortunately this means you will not be able to book with us. To block cookies you can use the Privacy setting on your browser’s Options menu. If you require more information about Cookies go to www.aboutcookies.org

Consent:

By providing us with your personal information when registering on our site or when you use our service, you consent to the collection, use and disclosure by 4pointworldwide.com of your personal information as provided in this Privacy Statement. Your consent includes the retention of personal information that is collected through our Site, including your personal information that you submit through a registration process, for as long as you are registered on our site and until you withdraw your consent. By using the 4pointworldwide.com web site and the services it provides, you agree to have read and understood the Privacy Statement and are aware of your legal obligations to be bound by this agreement.

Disclosure of Your Information:

Unless otherwise disclosed during the collection, personally identifiable information that may be collected in connection with visitors to this Site is retained by 4 Point Worldwide. 4 Point Worldwide do not sell, transfer or otherwise disclose this personally identifiable information outside this company, except where disclosure is required by law.

Access to Information:

Under the The Data Protection Act 1998 you have the right to access the information that we hold about you. If you require this information then please note that we may charge you an admin fee of £100 to access your files. This covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us.

Contacting Us:

4 Point Worldwide Ltd

PO Box 1476

Beaconsfield

HP9 9BB

Please do not hesitate to contact us if you have any comments, queries or requests regarding this Privacy Statement.