Photo Share

Photo Share was a proof of concept that I created to test if customers would want to share a positive claim experience on their social media account.

I ran several tests with auto repair shops to offer a car-customer selfie to the customer once they picked up their repaired vehicle. I would then offer the photo back to customers via email with “click to share” options.

Below is the prototype I built to demonstrate the process to senior executives to obtain buy-in for the proof of concept: