Applies to:

Oracle Order Management - Version 11.5.10.2 and laterInformation in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

After the user apply the Hold manually in sales order line (sales order line level), the line is allowed to progress through pick release, shipping, and invoicing.

EXPECTED BEHAVIOR

Expect that when you apply a hold in a sales order line, this sales order line become ineligible to pick release or shipping this line.A line with a HOLD should not be billed, should not be invoiced, should be locked, but this is not happening, after apply the HOLD no lockout occurs in this line and user can invoice this line that is on hold unless the user release the hold manually.