F&B Team Member

F&B Team Member

Permanent
39 hours per week

The Tower

Would you like to work in spacious, contemporary hotel close to World Heritage Sites; Tower Bridge and The Tower of London? The Tower Hotel is a 4 star deluxe Hotel overlooking the Thames, next to Tower Bridge. The hotel's 801 bedrooms, restaurants, bars and 19 meeting rooms benefit from stunning views over Tower Bridge and St Katharine Docks.

The Role

As Food and Beverage Team Member you will ensure that each and every guest receives a warm welcome and an exceptional experience. Your role will of course include service within the restaurants and bars of the hotel, but you will also be empowered to get to know our guests and ensure that you take the necessary steps to personalise their stays and build loyalty. There will also be an element of multiskilling within your role in order to allow you to adapt and develop within the hotel.

What we look for

Our Perfect Person

A passion for great service and a drive for guest satisfaction

Comfortable in a font line role facing the public

Empathetic and able to build relationships

An open personality who is relaxed and natural in their interactions

Accurate with good attention to detail

Able to create a positive first impression and be an ambassador for the Amba brand and glh

Ability to demonstrate commercial awareness within the context of their role

What's in it for you?

Competitive starting salary and Holiday entitlement

Discounted hotel rates for yourself and your family across the Guoman and Thistle group

A huge range of online benefits which allows you to claim discounts and cash back with thousands of different retailers and service providers

The opportunity to work within an organisation committed to personal and career development

Pension and Healthcare schemes

Uniform (where applicable) and meals on duty

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