"It's not every day that I get an opportunity to use such incredibly well thought-out and coded software as Cerberus. I've tried all of the open source helpdesk scripts and I can tell you that none of them even come close the Cerberus! I discovered Cerberus 4 when I decided (on a whim) to have another look at the Helpdesk script options-- it had been a while since the last time I had last stared with longing into the 'Kayako SupportSuite' pricing page (feeling sorry for myself). I found the Cerberus website through some web searching and was immediately impressed by the attractive design and wealth of information. I love the software and I'll probably be using for the rest of time. Very good job guys (and girls). I love you all."- Ben Burgess, NXNET

Webgroup Media, LLC. (WGM) is a commercial open source company that was founded in April 2001 to build web-based enterprise collaboration software. We're lean, profitable, and organically-bootstrapped. We share 100% of our source code due to our fundamental belief that bits and bytes have less value than experience and long-term, mutually advantageous relationships. Our client list is international and spans most industries, including governments, advocacy groups, political campaigns, educational institutions, charities, and businesses of all sizes.

We believe in commercial open source.

We've never felt entirely comfortable with tools that hide their source code -- so we share 100% of ours. Our code repositories on GitHub are world-readable.

There will always be people who bypass the license, steal code, or copycat concepts. We're not going to be paranoid about it and mistrust everyone.

Our collaborative community shares thousands of extra eyes and minds; shoddy work wouldn't make it past their constructive scrutiny.

If people have to be forced into financially supporting our project then we went very wrong somewhere.

We believe in agile development.

We're not interested in withholding useful improvements merely to have a more marketable announcement.

We aim to publish updates every few weeks based on community feedback.

We don't want to make hostages out of bug fixes and usability tweaks. We won't charge you for them.

We want you to see our work as a great starting point for the solution you've always wanted. We'll help you add the finishing touches.

People are used to asking what software wants them to do. We believe in taking the time to show people how to take back control.

It's rewarding to see people using our tools to solve problems we never anticipated in creative ways that we never thought of.

We believe software is art.

Encyclopedia Britannica defines art as "A visual object or experience consciously created through an expression of skill or imagination."

We feel so many other projects think art means "indulging fads with shiny interfaces".

Subtle beauty is important, but it looks like clown makeup when aesthetics try to hide a lack of depth. We invest heavily in usability, flexibility, stability, scalability, and maintainability.

Try Cerb free for two weeks with no obligation

We'll handle the installation, scaling, monitoring, upgrades, maintenance, backups, and answer all of your questions -- so that you can focus on what you already do best.
You don't have to provide any payment information to get started. You are under no obligation: there are no contracts, no tricks, and no gimmicks.
You can subscribe once you're confident that Cerb meets your needs.