Orders will be posted out within 7-14 working days of the receipt of payment.All UK orders will be sent via courier.An email with the estimated delivery date will be sent out to you.

What does delivery cost?We offer free delivery to UK Mainland.

Furniture Checklist Working HoursWe are here Monday to Friday during 9:00-18:00. Orders placed overnight will be processed the following working day, orders placed on Fridays, Saturdays and Sundays will be processed on Monday.

Refunds and ExchangesItems delivered damaged must be informed within 24hrs. Please supply 3 -5 pictures of the damage to info@furniturechecklist.co.uk Colours vary on different devices so please ask for a swatch sample if in any doubt of color as goods are made to order.

Returns should be notified within 3 days of receipt of item and items should be returned within 7 days from receipt of item. If you are shipping an item over £20.00, you should consider using a trackable shipping service. Products should be returned unused and in resealable condition as they were supplied to you.

It is customers responsibility to pay for return postage costs, unless the item is damaged.

PurchasesWe do not store credit card information nor do we share customer's details with any 3rd parties.By law, customers in the European Union have the right to withdraw from the purchase of an item within 14 days of the day the item is delivered. The item should be returned in its original condition, unopened and with any seals and shrink wrap intact.

CancellationsTo cancel an order that hasn't been dispatched, within the 14 days cooling-off period, please use the forms below:Cancel an OrderAs soon as we receive notice of the cancellation of your order, we will process a full refund if the order was not dispatched.

Additional policiesPlease ask for a free swatch sample if in doubt of colour as descriptions are as accurate as possible be each colour is slightly different when viewing on mobile , LCD screens, monitors and tablets. Photos are professionally taken and with all care to represent the colour as accurately as possible.

Disclaimer: the above policies apply to small items and do not include the terms and conditions for furniture deliveries.