C. Once a plan is selected, the you will receive a message that reads:
• “Please confirm activation of by dialing *143*1#. To cancel and start again dial *143*9#”.

D. Once you confirm and accepts the charges, the credit will be deducted and you will receive a message that reads:
• “Thank you for joining for 7 days starting . Terms and Conditions apply.”

E. You can then start using your free messages at a discounted rate to local Digicel subscribers.

6. How do I as a prepaid customer check the available balance left in SMS Bundle plan?

Enter *143*
# and press send.

A SMS is then sent to you showing available balance in SMS Bundle.

7. If I use all SMS before the bundle expires, can he buy a new bundle?

Yes

Enter *143*5*
# and press send

8. If I as Prepaid Customer no longer want the product can the registration be cancelled and a rebate given?

No

Once activated the plan will run for the 7 day service period.

9. Can I transfer SMS Bundles credit to another number?

No.

SMS Bundle Credit cannot be transferred from one account to another.

10. Will unused Prepaid SMS’s roll over to the next service period if plan is renewed?

• YES The remaining sms will rollover to the next period if plan is renewed prior expiry.

11. How do I register for this product if I have a Postpaid Account?

• To sign-up for post-paid SMS Bundle you will need to visit one of our Digicel stores. The bundle is – in line with the nature of postpaid services – an add-on to any postpaid voice plan. ( paid at the end of the month )

12. How do I as postpaid customer check the available balance left in SMS Bundle dedicated account?

• You will need to contact customer care ( 145 ) To request information on their post-paid SMS bundle account.
(You may be requested to provide their secret question and answer.)

13. Will unused Postpaid SMS’s roll over to the next service period?

• No The remaining sms will not rollover to the next period

14. Can I use services such as Credit U, Credit Me and Please Call Me?