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Feline care: The next step

Nov 01, 2013

By dvm360.com staff

dvm360.com

Cats and their owners need to feel comfortable in your care, and you want to make sure you and your team are doing everything you can to make that happen. Let clients know you’re feline friendly at your practice by taking these next steps:

1. Show them some love. Is it clear that your clinic loves all things cats—and their owners? If not, try implementing these 5 tips to show these clients you value them and prove you’re a feline-friendly practice.

2. Conquer cat-carrier fear. Is a fear of the carrier preventing some clients from bringing their cats in? Make sure you keep feline visits going strong by making trips to the veterinarian a positive experience. Share these videos with clients to help them get their cats in their carriers safely and stress-free.

3. Hand it to them. Give clients the feline-focused information they need at their fingertips with the help of these handouts. From weight loss tips for cats to a questionnaire about inappropriate elimination behavior, they’ll be well on their way to improving their cat’s well being.

4. Say it with social media. Everyone’s on Twitter and Facebook these days, so why not use it as a means to get your feline care message out to clients? These pre-written Tweets and posts will get you started.