Are you looking for an opportunity where you can develop your existing customer service / export skills and would you thrive on working as part of a small 'hands on' team? If you would like an opportunity to be part of this hugely successful and growing organisation who can offer career development within a hugely popular industry sector, this could be an ideal opportunity for you!

Previous customer service and ideally export experience within a commercial environment is required as is the ability to work within a fast paced, varied and fun environment.

Some key duties and responsibilities will include (but not be limited to):

* Entering international customer orders * Manage orders from receipt to despatch and arrival in country * Obtaining freight quotes, booking sea and air freight shipments and establishing effective working relationships with freight forwarders and groupage hauliers * Preparing export documentation * Liaising with internal departments (Planning, Accounts, Technical, Warehouse etc.) to successfully resolve customer queries and concerns * Responding to customer enquiries * Supporting and operating in close partnership with external sales team * Recording and responding effectively to customer complaints in a timely manner * Acting as a link between customers and our Technical team during product registration

Skills and experience:

* Ideally one years' experience in a similar role* Experience of working in a fast paced environment * Previous experience of dealing with customers and resolving queries * A confident communicator with exceptional verbal and written skills * Confident on Microsoft Office packages * An ability to prioritise and work under pressure * A team player who demonstrates a genuine passion and drive