About Us

About Us

Creeside Aesthetic and Holistic Therapies want you to feel good from the inside out. We aim to combine excellent treatments in a relaxing atmosphere using the best products. We believe that it’s the little things and touches that make the difference so if you feel that we can do anything to improve your experience please let us know.

Karen is an experienced advanced beauty, massage and holistic therapist and is insured and qualified to carry out all the treatments offered. She is a member of the Guild of Beauty Therapists, the Complementary Therapists Association, the No Hands Massage Association, the Clinical Reflexology Association and is registered with the Complementary and Natural Healthcare Council.

Accessibility

Accessibility

To reach the treatment room there is a flight of stairs. If you are unable to climb stairs but would like a treatment please contact us as we do have days when we offer a mobile service for a limited number of treatments.

Appointments

Appointments

Latecomers

We work to a timetable and arriving late will reduce the time available for your treatment, diminishing its effectiveness and your relaxation. It may not be possible to accommodate you if you arrive late. If you arrive late and we can accommodate you then you will still be charged the full price of the treatment despite the reduced treatment time.

Cancellation Policy

Please give at least 24 hours notice to cancel or change an appointment.

If you do not show up for your appointment there will be a 100% charge of the total cost. If you cancel on the day, 50% will be charged. Credit card details and/or a deposit may be taken when booking an appointment.

Please note that we understand our clients who are undergoing oncology treatments may not feel up to a treatment on the day and are happy to rearrange to a more suitable time. We just ask that you give us as much notice as possible.

We retain the right to refuse appointments to clients that regularly cancel appointments.

Consultations

Consultations

Consultations are offered free of charge to ensure that the correct treatments are given. We do ask that you make an appointment so that we can dedicate time to you to do this and that it is conducted in privacy.

Courses

Courses

Discounts are given on courses that are prepaid in full.

Courses are strongly advised on all our treatment programmes. We have detailed prices for some courses but please contact us if you would like a quotation for a course of treatments and we will tailor make a programme to your specific needs.

Please note that courses are non refundable and expire one year after purchase.

Parking

Parking

There is private parking available at the clinic.

Patch Tests

Patch Tests

Patch tests are required for certain treatments before we are able to carry them out.

Eyelash and Eyebrow Tinting

This is required at least 24 hours before your treatment. Even if you have had the treatment previously with another salon we require a patch test as the tint we use may be different.

If you have had this treatment with ourselves previously please note that we require a patch test every 3 month just in case your skin sensitivity changes.

IPL Hair Removal

There is a charge of £25 for an IPL patch test. This is refunded if you book a course of treatments.

Before attending your patch test we ask that you shave the area that you would like to be treated. A patch test is carried out on the area to be treated so that we can test the skin reaction to the treatment.

Personal Information

Personal Information

By visiting Creeside Aesthetic and Holistic Therapies you agree to us holding your details. These will be held securely and information will never been passed to interested and relevant third parties (such as doctors, midwifes) without your permission.

We are registered with the Information Commissioner’s Office and comply with the Data Protection Act 1998

Prices

Prices

Whilst we trying to keep the prices up to date on our website please note that our prices are subject to change without prior notice.