Facing declining visitors and uncertainty about what to do about it, library administrators in the new town of Almere in the Netherlands did something extraordinary. They redesigned their libraries based on the changing needs and desires of library users and, in 2010, opened the Nieuwe Bibliotheek (New Library), a thriving community hub that looks more like a bookstore than a library.

To develop meaningful and mature relationships at work or at home we need to develop two filters. The first filter protects you from other people. The second filter protects other people from you. Filter 1: protect yourself from others.

In an interview, Cisco CEO John Chambers once remarked on his intimate knowledge of rival CEOs. He claimed that based on this insight he could anticipate their market moves one or even two steps in advance.

Shelly Lazarus has been building brands at Ogilvy & Mather for more than 40 years. When she joined the agency in 1971, she was one of few women in the advertising field. Twenty-six years later, having steered successful branding efforts for...

There are 168 hours in a week; this is immutable truth. That sounds like a lot, but is it really enough time to cover the demands of a successful career, family involvement, and everything else that makes up a fulfilling life?

People who said in response to a survey that they “often” or “always” experienced conflicts with people in their lives were 2 to 3 times more likely than average to be dead 11 years later, according to a Danish study of nearly 10,000 middle-aged...

Organization as machine – this imagery from our industrial past continues to cast a long shadow over the way we think about management today. It isn’t the only deeply-held and rarely examined notion that affects how organizations are run.

Rain Garden Reading Room, Hunt Library Last semester, members of my ALA Student Chapter joined a public tour of the James B. Hunt Jr. Library at North Carolina State University in Raleigh, North Carolina.

Conflict happens everywhere, including in the workplace. When it does, it’s tempting to blame it on personalities. But more often than not, the real underlying cause of workplace strife is the situation itself, rather than the people involved.

[Press Email] The Fussy Librarian is the first website to match readers not only with the genre of books they like, but also their preferences about content. It already has more than 12,000 subscribers since launching last fall.

Are you working endlessly but not accomplishing all you want? Mystified that continuous attention to work is not resulting in satisfactory progress toward your goals? So focused on work that you’re not thinking about or doing much else?

This post came about as a result of combining in my mind the following four things: A conversation about possible directions of big legal research sites (Lexis and Westlaw, specifically but hypothetically)*, now that there are so many reliable...

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