Ep. 23: Move People with Customer Service

Ep. 23: Move People with Customer Service

A Conversation with Steve Simmons, Crema Grande

Steve Simmons is a classic Austin, Texas entrepreneur: innovative, driven and unerringly direct in his way of speaking. With his wife, Amy, he has built a series of world-class brands including Amy's Ice Cream, Phil's Icehouse and Honey's Pizza by focusing relentlessly on customer customer service. Check out his interview for his take on empowering people, maintaining high standards and fighting city hall.