A gas safety issue may potentially arise in models produced in 2013 where a potential risk of gas leakage on the second stage regulation may occur that also impacts on the performance of the OPSO system. ‘Paramount importance is to ensure customer safety and reliable operation.’

Therefore we have taken the decision to recall and replace free of charge to ensure there are no risks to the consumer or unreliable operation.

What to do next

Identify the model using the details following these instructions, and if the product is a Compact 800 and manufactured within 2013 call Clesse (UK) Ltd immediately with your contact details to register the product for a free exchange.

We will use your existing gas engineer or arrange for a qualified gas engineer to replace the item for you as soon