I haven’t had anything from 4.30am, and they’ve also managed to screw up my profile so all my IMAP folders are missing as well as my archived mail. I know they’re on the server - I can see them in Maildir - but I think it’s a quick config issue for them to sort out. The annoyign thing is, it will probably only take them 5 minutes, but I’ve been waiting 2 DAYS!

Me too. No email for about 30 hours now - and no reply to my support tickets.
I sent a test message to myself which didn’t bounce but I see in the control panel that the web folders seem empty (0%). I hope this doesn’t mean I have lost mail for these two days - my clients are going to be mightily ticked off.

Yep, same here. Mine stopped working sometime early this morning. Oddly, mail still gets through to my junk mail holding area, but not to my mailbox (or that of the other users on my domain). Service ticket 6+ hours old and no reply.

From what I can see, we’ve not rec’d email to any domain of ours hosted here since about 6.40PDT yesterday (23rd). We have a support ticket in, no response yet. Ours didn’t come back up when DH announced email back up. No access from Webmail or Email client.

My email’s not working either. It worked yesterday but now Thunderbird just spits “can’t connect to server” errors. I submitted a help ticket like 11 hours ago and haven’t heard anything back. My webmail’s not working either. D:

Just logged on this morning to see if anyone else was having problems with webmail. Guess so…

Had to reply to your post though – I’m a big proponent of getting consumers accurate information(we may never reach “perfect information” in our markets but we can try!). Anyways, I find it “surprising” that an informed(and honest) person can be recommending DH these days. Unless, reliability of services is not a big deal to you. And while all the “cheap ISPs” have their issues(which should be made clear to you in a perfect world), there is no doubt there may be better alternatives to DH depending upon your needs. For instance, rock solid email service? If that’s your priority then clearly there are better options.

Point is – pay attention to your 89 day/however long guarantee and go ahead and shop elsewhere if you need to.

Thanks for the reply, if you read my post in the off topic forum. I’m coming over here from 1and1 which I was satisifed with but with some minor annoyances.

Email isn’t that big a deal for me. As long as the mail isn’t compleltely lost and it’s queued on the server until they decide I can access it I don’t mind. Anything important goes through gmail or my ISP accounts anyhow.

I was initially and still am impressed with DH’s support. I shot them a few questions before buying and the guy was so friendly. Almost like talking to someone I’ve known for years, that counts for a lot when a majority of tech support is subpar especially with economy hosts.

I pretty much choose DH because of the sick amount of bandwidth I get, I have the code monster package so I’m sitting on something like 1.6 TB. Now am I ever going to use all that? Probably not but at least I know it’s there. The guy really got me on dreamhost runs serveral sites one of them acts as a linux repo which as never given him any major problems.

Well, having some php script like webmail not working is totally fine but having the IMAP and SMTP down for more than 12 hours at a time in a 3 month interval? I’m not sure I would be happy with this kind of reliability. I’m not about to ditch dreamhost but the viability of future business goes lower and lower each time this happens.

All my accounts are working. I received an email this morning informing me. It was a personal email, not a canned response to the group. I have to admit, as a new subscriber, I have been really disappointed with the email problems. But, I like these guys, so I am gonna stick it out for a while longer.