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Infopackets Reader Jean G. writes: " Dear Dennis I just upgraded to Windows 10. Every time my computer restarts, I receive the error message that ' There was a problem starting c:\windows\system32\logilda.dll / The specified module could not be ... found .' I actually had this message before I upgraded to Windows 10 but I was hoping that the upgrade would have fixed it. Based on what I read, the logilda.dll is a file related to my Logitech keyboard and mouse. I have uninstalled and reinstalled the program multiple times but I still get the error. Can you please help! " My response: I have not had ... (view more)

Infopackets Reader Sam T. writes: " Dear Dennis, I recently upgraded my motherboard and CPU to the Intel Core i7 7700k processor which is very fast! I loaded Windows 7 onto the machine and everything was working great - that is, until I went to ... check for Windows Updates and I received the error: ' Unsupported Hardware / Your PC uses a processor that is designed for the latest version of Windows. Because the processor is not supported together with the Windows version that you are currently using, your system will miss important security updates.' Is there any way to prevent this 'unsupported ... (view more)

Infopackets Reader Dan F. writes: " Dear Dennis, When I run Windows Update, it tells me there are .NET Framework 3.5 updates available. Should I install these Windows Updates, even though my computer has .NET framework 4.5? Also, should I remove old ... .NET framework (versions 1, 2, etc) from the Windows Control Panel? Or will it cause problems? " My response: I recommend installing Windows Updates as soon as they are available (for the reasons I outlined in the comments section of yesterday's article), as the latest Windows Updates usually address bug fixes or security-related ... (view more)

Microsoft is preparing another large Patch Tuesday security release this month, issuing nine bulletins that address a total of thirteen vulnerabilities. These patches target flaws affecting the Windows operating system (OS), Internet Information ... Services, and popular business suite Microsoft Office. Importantly, four of the nine bulletins have been designated "critical," Microsoft's most serious rating. The other five are all marked "important" by the company's Security Response Center blog, Microsoft's second-highest rating. Windows XP Users Most At-Risk All three of the Redmond-based firm's ... (view more)

Microsoft has issued an automated Windows tool designed to limit the effects of a recent DLL bug . The company has also noted it is only classing the problem as an "important" rather than "critical" risk. Windows Dynamic Link Library (DLL) Bug As ... noted previously, the problem involves dynamic link libraries (DLLs), a type of shortcut that allows multiple applications to access the same code in Windows. Many applications are set to automatically open any DLLs stored within their program folders. It's now emerged that it is easier than previously thought to create bogus files that can exploit ... (view more)

A security expert says he's seen a record response to the recently-named "Windows DLL bug," which can allow hackers to remotely control infected PCs. Mati Aharoni predicts the number of affected applications will soon be in the hundreds. This week, ... Microsoft published a temporary workaround that prevents the exploit from occurring. It's working with third-party application developers to find individual and permanent solutions, but is still extremely wary of issuing a fix to Windows itself. The issue involves a system in Windows known as dynamic link libraries (DLL), a shortcut for ... (view more)

A stealth update deviously deployed in July and August by Microsoft without user permission has broken Windows Update, preventing updates from being installed after a "repair" of Windows XP is performed. The problem was first reported by Scott Dunn ... from Windows Secrets , then confirmed by ZDNet . Originally thought to be harmless, the recent download of new support files, known as version 7.0.600.381 for Windows Update, prevents Windows XP users who perform repair installations from a genuine XP CD-ROM (not an OEM restore CD), from installing at least 80 updates and patches from Microsoft. ... (view more)

The United States Emergency Readiness Team (US-CERT) has issued an advisory regarding remote tech support tools made by SupportSoft. The affected software uses ActiveX controls contain multiple buffer overflow vulnerabilities which could allow a ... remote, unauthenticated attacker to execute arbitrary code on a vulnerable system. The SupportSoft ActiveX controls are essentially small applications that can be run from Microsoft's Internet Explorer. The affected software is often used by Internet service providers, PC makers and other companies to provide support functions such as remote ... (view more)

This feature article is a step away from our normal discussions, as I am currently out of town visiting a friend in Toronto, Ontario for the next few days. RE: My encounter with the Backdoor.Agent.B Trojan I arrived at Frank's place in Toronto this ... past Sunday, and was unable to access the Internet until Wednesday. Unfortunately, Frank's computer was host to 35 virus-infected files, 7 Spyware variants, 4 Trojans, and 2 Internet worms (including MyDoom and SoBig) -- and he didn't even know it. I spent much of Monday and Tuesday "undoing" the damage caused by the malware. I have to ... (view more)

This feature article is a step away from our normal discussions, as I am currently out of town visiting a friend in Toronto, Ontario for the next few days. RE: My encounter with the Backdoor.Agent.B Trojan I arrived at Frank's place in Toronto this ... past Sunday, and was unable to access the Internet until Wednesday. Unfortunately, Frank's computer was host to 35 virus-infected files, 7 Spyware variants, 4 Trojans, and 2 Internet worms (including MyDoom and SoBig) -- and he didn't even know it. I spent much of Monday and Tuesday "undoing" the damage caused by the malware. I have to ... (view more)