Customer-owned banking

Heritage is Australia's largest customer-owned bank. With a history going back to 1875, we've always been in the business of helping Australians realise their financial dreams and enrich their lives.

What's the difference between a bank and a customer-owned bank? We're independent - owned by our customers, not shareholders. So instead of pursuing massive profits, our focus is on putting People first.

Highest customer satisfaction

In addition to our recent Mozo award, Heritage has also scored the highest customer satisfaction rating of any financial institution in the country, according to Roy Morgan Research.