Robotic Process Automation: Introduction, Applications & The Future

Robotic Process Automation is a simple software infrastructure that interacts with existing databases, structures and transactions to ease operational activities without really involving excessive software and IT requirements during the runtime to maintain and use it. Learn & spread the know-how of RPA.

Robotic Process Automation (RPA) is picking up rapidly in its importance worldwide across industries and verticals. So much is being spoken about robotic process automation globally that it’s imperative for us to elucidate and highlight the basic understanding of RPA, its impact and how this shall drive the future productivity and efficiency in workplaces.

What is Robotic Process Automation?

RPA in its simplest understood form is the automation of the clerical and operational processes via educating the tools much like a senior employee would train their junior with know-how of certain tasks. RPA majorly takes intuitive learning curve to automate routine mundane tasks, with few/multiple variables of standard event occurrences, to ensure higher precision, productivity and efficiency in execution of those tasks without much human involvement, possibilities of boredom, exhaustion or lack of pro-activeness in scaling up.

Diverse Applications Of Robotic Process Automation:

RPA has seen vast and diverse applications already across industries and verticals and is seeing faster than ever growth with many strong players working towards bringing more and more innovative minds to drive growth in this area. RPA finds application in simplest of processes of allowing users to maintain office schedules to more intense applications like online assistants to support customer service and even developing speech recognition tools that allow to make day to day life easier for people to make robots that can take instructions, learn and act on empowering more efficiency and productivity in everyday life.

Unlike Industrial robotics that makes machinery support and empower manufacturing, RPA is all about allowing the employees to build solutions on tools easy to understand for the non-technical business users who can not only use them but also build the intelligence into them to eventually take on their task line-up which frees their time to do more stimulating things. Hence, RPA finds application across all segments, verticals and industries leaving the innovative minds to feast upon the possibilities of RPA based solutions for businesses whether small or large.

Every department under operations, marketing, business development, services and more can find RPA solutions necessary as time unfolds. The more awareness we bring about this to the world the more we would empower the workforces of tomorrow to work on more intellectually stimulating tasks than invest all of their time on routine mundane tasks. Data entry, customer service at entry levels, call center work, online publishing, e-commerce product listings, inventory updates and management, back-end solutions to developing systems and processes to ease social media, marketing decisions and data analyst tasks and so much more is what RPA finds itself already comfortable with.

Current Scenario and Future Possibilities:

According to a TEDx Talk, Entrepreneur David Moss explains that digital labour in the form of RPA might not only revolutionise cost model of services industry by driving the price of products and services down, but it is also likely to drive up service levels, quality of results while it shall create increased opportunity for the personalisation of services of clients and their needs.

According to companies that are working in this sector tens and thousands of companies have already endorsed and are using RPA solutions to scale and grow their businesses and take the efficiency and delivery of their work to all new level and the future is only brighter as more and more people understand the need for RPA and want to propel it.

Enhanced incorporation of AI into RPA is most likely for quality decision making and inferencing. BIG Data wave is already making infinite possibilities shine on the horizon for RPA tools and each business can build on these strengths internally and dream of scales that were limited by human potential before. Budget allocations for digital media marketing took over the world in last 5 years for sure, while it’s certain and already staring in the eye, that it’s about time companies and businesses start looking at RPA solutions and allocate budgets for the same in the coming 5 years starting now and not be the last in this race.

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The Time is NOW:

Innovation drives the world and if one doesn’t innovate and adapt to fast growing changes, getting sidelined and being ousted out is easily possible and the definite outcome. Over years we have heard of companies that couldn’t innovate and aren’t in the scene today. Those companies that shall make the most of the rising possibilities RPA has to offer shall enhance their office cultures, productivity levels of employees, better employee engagement, precision of service delivery, back-end systems, kill time consuming clerical practices and bring growth and scale unheard of with satisfied teams and client bases. We at iU eMagazine believe that “Learn to Unlearn” is the mantra of success today. To be able to unlearn old mundane ways of doing and learn and adapt to contemporary world developments is going to be the greatest key to success here in 21st century for all organisations across the globe. You are the back-bone of your business but RPA can be the strongest muscle that you haven’t started flexing and building fully yet. Time is NOW!

Any facts, figures or references stated here are made by the author & don't reflect the endorsement of iU at all times unless otherwise drafted by official staff at iU. This article was first published here on 17th August 2017.