Screen Diagnosing

dustin

May 7, 2018

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Diagnosing laptop screen problems on laptops can sometimes be a bit tricky. Well, this screen we have in our office is one of those screens that are a little more interesting in diagnosing. This screen works just fine sometimes, but then it will start fading out to look like a bad screen. We have narrowed the issue down to what we believe will be 1 of 2 of these. Once we get the first part, we will test that and if it does not fix, we know it is the second one. Sometimes, it just comes down to trial and error on figuring out the exact problem.

In our external screen test, the screen works just fine, letting us know that we believe the motherboard is not likely to be the culprit. When we move this computer, the screen appears perfectly fine again. Because of this, we believe that either the screen or the cable the screen are failing. Once the parts come in and are tested, we will know our answer.

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This service is performed remotely. Your computer must be able to connect to the internet with a consistent, stable connection. We will be in contact with you to confirm the date and time to perform the service. You must be in front of your computer when we start so that you can get us connected to your computer.