The Three T's of Digital Government Service Delivery

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Summary
Lindsay Holmwood discusses the problems with the traditional approach to digital service delivery in government, and how APIs enable the DTO to help government deliver simpler, faster public services.

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Bio

Lindsay Holmwood is an engineering manager working at the Australian Government’s Digital Transformation Office. He authored cucumber-nagios, Visage, and Flapjack, and has run the Sydney DevOps meetup the past six years. Lindsay speaks internationally about both the cultural and technical side of DevOps, covering Just Culture, complexity, cognitive biases, and monitoring tools.

APIdays is the largest Australian conference dedicated to the business and technology of Web APIs. It brings together business leaders, entrepreneurs and technologists to discuss, collaborate and learn about building the platforms that support new business models.

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