Pacesetters

Jasmine Jirele has been named SVP of Enterprise Operations with Allianz Life Insurance Company of North America. In this position, she will have oversight of the company’s extensive contact center operations.

Chelen Reyes is now VP at HV Federal Credit Union, overseeing its telephone contact center among other things.

Alan Mohler was hired as site director at Inktel this week.

LifeCare hired Diana Bourke as SVP of LiveAgent & Technology. She will lead the call center specialists team.

As always – Call It a Week! extends a congratulations to those awarded, promoted or otherwise feted. Best of luck to you all!