The Native Speaker program is a special job opportunity at Action Verb available to bilingual people who speak fluent English, as well as one of the following languages:

Danish

Dutch

French

Japanese

Italian

Portuguese (Brazil)

Russian

Swedish

It is a major plus to live in the main country that speaks your native language, and it is required for you to at least be in a similar timezone to that country. Please make sure you are applying for the correct posting for your language.

Responsibilities

Here are some of the things you'll be doing as a Native Speaker at Action Verb:

You'll answer phone calls and emails from current customers and prospects in your native language, working with our Sales and Customer Success departments to give the caller the same great service they'd have received if they spoke English.

You'll help us make decisions about targeted advertising and sales in your native language with your local knowledge.

Qualifications

We are looking for candidates who bring the following skills to the table:

Desire to work in a fast-paced startup environment where if something you need doesn't exist, you are expected to build it!

Our hosting products are not your normal run-of-the-mill hosting products. Vae Platform is highly customized CMS hosting (think Squarespace or Shopify) and BrickFTP is entirely focused on file sharing (think Box.com or Dropbox). With that said, we still want to see a hosting-centric skillset when we hire for Native Speakers.

The hosting-related body of knowledge we want you to have or be able to learn quickly includes:

TCP/IP and understanding of IP routing

DNS

FTP

HTTP

E-Mail (including IMAP, POP, SMTP)

Firewalls and Ports

SSL/TLS

UNIX or Linux experience

PHP/MySQL or similar coding experience

Most of our best applicants have Computer Science (or similar) degrees from a well-regarded university. Our best applicants also tend to have at least 3-5 years experience in a position with direct responsibility for supporting hosting clients or other servers that are used in a production environment.

Some of our Core Beliefs

We believe that recruiting and hiring top talent is very hard. Our success depends on finding the best people out there, so we've invested heavily in our recruiting and interviewing processes. Making our next hire even better than the last is one of our highest priorities.

We believe that allowing and supporting 100% remote work gives us access to great people we wouldn't otherwise be able to hire. We tend to hire folks who are later in their careers, which means they usually have their family established somewhere. By offering remote work, we can hire the best people, no matter where they're located.

We believe that the best way we can acquire top talent is by being an amazing place to work. Work from home, travel with the team, and surround yourself with top tier people at Action Verb.

We believe in building products that we actually use ourselves. We are our own toughest critics and we put all of our products through their paces every day.

The Native Speaker/Language Translator program at Action Verb is a part time commitment. You will be expected to work 10 hours per week, and you will be paid a fixed payment of $500 every two weeks. Pay is transferred directly to your bank account using Transferwise, an international payment system.

Ready To Apply?

Working here isn't for everyone, but if you think it might be for you, please apply.

We only read cover letters in our first screening round, so make sure yours counts. The following are topics we'd like to see addressed in your cover letter:

Why does this opportunity specifically appeal to you?

Why would working remotely for Action Verb change your life for the better?

Are you familiar with Holacracy? Any questions or concerns?

What’s lacking in your current work arrangement that we could improve?

What are your philosophies on customer support?

What do you find most important to get right when doing technical translation?

(And yes, this goes into the box labeled Cover Letter.)

Please do not use the "Apply with Linkedin" or "Apply with Indeed" buttons. We would much rather see your original resume than a LinkedIn summary.