If you've already completely deleted the profile on the existing computer, then putting it on a new piece of hardware will show where the problem lies. If it works on the other hardware then it is an issue with that machine/profile. If it does not, then there is an issue (some how) with the server.

3. delete user profile, still always crashes on start up, can start in safe mode but will crash if you use it

4. new user works fine

No resolution to this issue at all, have contacted Office 365 support with no result. Currently i have my profile on my personal laptop doing this but my desktop, tablet and phone all working with the exact same profile.

3. delete user profile, still always crashes on start up, can start in safe mode but will crash if you use it

4. new user works fine

No resolution to this issue at all, have contacted Office 365 support with no result. Currently i have my profile on my personal laptop doing this but my desktop, tablet and phone all working with the exact same profile.

I just had this same exact issue...two years later.

The fix was to log into the user's account via OWA, click gear in top right, Options, Apps in left pane, then disable all the junk Exchange 2013 has added.

Only after that did the user's mailbox load in Outlook without it crashing 2 seconds after opening.

1st Post

3. delete user profile, still always crashes on start up, can start in safe mode but will crash if you use it

4. new user works fine

No resolution to this issue at all, have contacted Office 365 support with no result. Currently i have my profile on my personal laptop doing this but my desktop, tablet and phone all working with the exact same profile.