Awards / Recognitions

Current Recommendations

Recommendation Score: 8.3 (8.295)

The user 'Recommendation Score' (8.3 for Holly House Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

In August 2013 Mum became too much for me and my husband to care for at home. She literally went from our loving home to another loving home, this being "Holly House". From the first time we went there it felt like a REAL home. The staff are all caring, kind, brilliant and nothing is too much trouble for them. Not only did Mum get special wonderful care, so did we as a family. We lost mum on 4/3/14 but will remain friends with the staff and Holly House.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Pauline S
(Daughter of Resident/Service User)
on Tuesday 8 April 2014.

This care home provides a good environment for the elderly, the carers are considerate and caring, the surroundings offer a comfortable environment for the residents and the food which is prepared on site is of a nourishing standard. Providing care for the elderly is a difficult task, Holly House gets the balance right.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mike N
(Son of Resident/Service User)
on Wednesday 26 March 2014.

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Care Home Idol 2014

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