This supplemental report contains additional health plan information, such as access to care, and use of services information, such as inpatient and outpatient care rates.

Data included in this supplement are from plan submitted Quality Assurance Reporting Requirements (QARR) data.

Prior to submission of data to the Department of Health, all health plans are required to conduct a prospective audit of all their performance measures. The audit is conducted by a certified, independent auditor.

We welcome suggestions and comments on ways in which the department can measure and report plan performance more effectively.

Please contact us at:

Bureau of Quality Measurement and ImprovementDivision of Quality and EvaluationNew York State Department of HealthCorning Tower, Room 1955Empire State PlazaAlbany, New York 12237Telephone: 518-486-9012Fax: 518-486-6098Email: omcmail@health.state.ny.us