About Friedrich

Why Choose Friedrich?

As you shop for the perfect room air conditioner, you may encounter some familiar brand names. You’ve seen them on toasters, refrigerators, microwaves and washing machines.

Not the Friedrich name. Because air conditioners are the sole focus of our company. We don’t manufacture light bulbs or televisions. We make air conditioners.
You’ll find a range of choices: room, portable, ductless split systems, to name just a few. Our product pages will help you determine which type of air conditioner and installation best meet your needs. And if you have additional questions, contact us or speak to a knowledgeable Friedrich dealer or distributor.

For quality, performance, efficiency, choice and service, Friedrich is the name to know. Before you make this important purchase, find out what makes Friedrich air conditioners different.

Durable, quiet, efficient

Friedrich air conditioners are hard-working and hard-wearing. Our commercial-grade products are the first choice for tough environments, from oil rigs to the Kennedy Space Center. Constructed from the highest-quality materials and components, these units are built to exacting standards — yet they are among the quietest and most energy-efficient available.

You’ll find commercial-grade products for residential use as well. Our ultra-premium Kühl and premium Chill lines give you superior quality, performance and quiet operation in a full range of capacities. For a commercial-grade thru-the-wall unit, WallMaster leads the category.

Since energy use is such a large expenditure, both at home and in the workplace, buying an energy-efficient model is a smart, easy way to save money. All of our ENERGY STAR®-qualified options carry the ENERGY STAR® logo for easy identification. (See if your new Friedrich qualifies for rebates.)

Please visit our product pages to see the entire Friedrich line, including a number of specialty products for residential and commercial applications.

Years of development and testing

Each Friedrich product starts with a great idea. Our team of engineers develops multiple concepts and selects only the most promising designs. Prototypes are subject to intense scrutiny and testing in our UL-approved lab. Air conditioner prototypes are soak-tested for performance in high humidity and operated in extreme temperatures. They are run continuously to test their longevity. Electronic controls can undergo hundreds of hours of testing. We try to mar the finishes. We even test the packaging’s durability on ramps, in truck beds and by dropping and shaking the boxes. Refinements are made. Then there are more tests and feedback leading to more refinements. Conventions are challenged—all before the first machine is manufactured.

Of course, we also conduct extensive field testing in offices, homes and commercial settings. All to ensure that you get the quality and durability you expect from Friedrich.

Answers here and at our U.S. support center

When questions arise, you’ll find FAQs, product manuals, technical specs, installation help and authorized Friedrich dealers and distributors right here. If you need additional assistance, call us at 1-800-541-6645 or email us. You’ll speak with knowledgeable representatives from our U.S.-based customer support team. If they can’t resolve your issue, they’ll direct you to someone in your area who can.

Find the right Friedrich product for your needs

Start with the list of air conditioning types we offer. Then click on the specific product page links. You’ll learn everything you need to know to make an informed decision.

The testimonials prove it

"The air conditioner that sat in Katrina's flood waters for three weeks was still in the den window. My wife was complaining about the heat, and I jokingly said, "Oh, no problem, let me turn on the air conditioner." To our amazement, the motor came on and it began to cool the room! We are so impressed with the obvious quality of your air conditioners…"

Bill - New Orleans, LA

"We just replaced a 15,500 BTU Friedrich that has run almost flawlessly since being installed in July, 1956."

Bryan - Arlington, TX

Need Assistance?

Contact Us!

Should you need assistance, please call our Customer Service Department.

We're open between 8AM and 5PM CT, Monday through Friday.

You can also use our contact form to send a message to the appropriate department.