Factoring Company Improves Customer Service with Emergency Roadside Assistance Program for Commercial & Fleet Vehicles

TAFS, Inc., a factoring company based in the U.S. Midwest, wanted to find a way to help their valued customers while those customers’ trucks and drivers were physically on the road. They partnered with Encore Protection to develop a customized and comprehensive commercial roadside assistance and fleet towing program. Specially designed to offer emergency road service for trucks and tractor trailers, the system provides commercial towing, tire changes, fuel/fluid delivery, and more to thousands of customers across the U.S.

Find out more about this unique and highly successful fleet roadside assistance partnership program between TAFS, Inc. and Encore Protection by downloading the full case study below.