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TransCore to modernize toll collection across Richmond metropolitan area in Virginia

The Richmond Metropolitan Transportation Authority (RMTA) has selected TransCore to design and maintain its next-generation toll collection system that will encompass cash, mixed mode, and Open Road Tolling (ORT) along 57 lanes and three expressways in Virginia.

TransCore’s new system will be deployed along the Downtown Expressway, Powhite Parkway, and the Boulevard Bridge in the Richmond metropolitan area. One of the pioneers in RFID (radio frequency identification) technology and electronic tolling systems, TransCore first partnered with RMTA in 2008 when the agency selected the company to design an ORT system along the Powhite Parkway, relieving congestion at its largest plaza and interfacing with the Virginia Department of Transportation customer service center. Using TransCore’s existing technology, last year the RMTA processed 59 million transactions along 51 miles (82km) of toll lanes, and collected US$38m in toll revenues.

For this latest project, TransCore will convert the RMTA’s active, legacy toll system to the Infinity Digital Lane System. The Infinity system’s accuracy and configurability have made it the market leader for multi-lane systems in the USA, as it is designed to manage comprehensive toll operations among challenging stop-and-go and free-flow traffic conditions. The Infinity system also provides RMTA with the ability to operate any lane in cash, mixed, or all-electronic tolling (AET) mode without any software or hardware changes, which maximizes RMTA’s long-term operational flexibility and investment. A full-service integrator, TransCore will provide comprehensive maintenance services through its Insight Maintenance Online Management System (MOMS) and will also remotely monitor all Infinity lanes and server environments 24/7/365 from its national Maintenance Monitoring Center.

“Our mission is to provide our motorists with the safest, most reliable commute in the ever-growing Commonwealth,” said RMTA’s director of operations, Theresa Simmons. “This project will ensure our expressways do more than keep pace with growth, but also lead with the most accurate technology available.”

The RMTA’s chief executive officer, Joi Taylor Dean, added, “We look forward to continuing our partnership with TransCore to fulfill the mobility needs of our customers for years to come. Our success over the years comes from a shared vision that the best innovations focus on both technology and the customer.”

TransCore vice president, Robert Landry, commented, “The Richmond Metropolitan Transportation Authority continues to focus on utilizing robust, scalable tolling solutions that ensure reliable mobility and versatile payment options for motorists throughout the Richmond region. We are honored that RMTA has again placed its trust in our people, our technology, and our services.”