Frequently Asked Questions

How does the resume-writing process work?

TopResume uses the expert knowledge of our resume writers, combined with feedback from resume-scanning software called applicant tracking systems (ATS). ATS filters applicants based on keywords and formatting, and TopResume analyzes your resume using similar technology. Our expert writers break down this analysis to figure out how to make your resume more effective.

Your writer will collaborate with you to provide a first draft, which will be delivered to you in about a week. Then, you'll have another week to provide feedback to your writer, with up to two rounds of revisions. The process typically takes one to two weeks.

What qualifications do TopResume writers have?

We have a network of over 1,000 writers, including certified career coaches, former and current recruiters, and professionals with specialized experience in over 65 industries. This ensures we can pair each client with someone who is a strong match for their needs. TopResume recruits and vets our writers based upon the value they can bring to our clients.

How do I collaborate with my resume writer?

Our resume-writing process is collaborative between the writer and the client. We use your old resume as a primary source of information. If you don’t have a resume, don’t worry, your writer will send you a brief questionnaire that will provide all the information that we need to get started. Once this has been provided, your new resume will be delivered to you in about a week. Then, you'll have another week to provide feedback to your writer, with up to two rounds of revisions. The process typically takes one to two weeks.

How does the 60-day guarantee work?

Not only do we professionally write your resume, we want to make sure it gets you results. So, if you are not receiving two times more job interviews within 60 days of receiving your resume, we will write it again one time, free-of-charge. You must notify us in writing within 180 days of receiving your final copy. Only certain packages are eligible for our guarantee.