Air Canada is the airline company in Canada. This airlines has already grown with many years of expiriences. It has several service of flying from and to Canada. This airline’s original name was Trans-Canada. Trans-canada was inaugurated by the government in 1937 to provide public air transport in that era. However, it has been changed by the parliement in in 1964 to be Air Canada. This airline continued its story which has a fluctuative situations and changes.

Air Canada, like the most airline in 1960, has already grown up significanly. The political and economical motives had pushed people at that time to use air transport. Since its significant evelopment in 1960, Air Canada become popular and well known by a lot of Canada citizen. Unfortunately, it sucess seemed to be harder around 1970s. In the middle 1970s, there was a crisis for airplane fuel costs. Consequently, Air Canada responded to pay cuts and equipment sales. This situation also caused 77.8 % of domestic pessanger decline thier booking and made this airline almost bankrupt.

Finally, Air Canada tried its luck to invest in some companies in another field in 1980s. Those companies are GPA group Ltd (22.7%), Innotexch Aviation Ltd (30%), MATAC Cargo Ltd (50%) and also Global Travel Corporate Holdings Ltd (86.5%). Air Canada also survived by buying Nordair and sold it on May 1984. Even though the crisis can be handled professionally by the team, it doesn’t mean Air Canada has finished all of their homework. That was because in 1983, this airline got 3 accidents. The first one was fallen to an icy land at Regina, then on June 2, 23 pessangers were killed in a fire in DC-9 airplane at Cincinnati, and B767 had landed insidentally at Gimli because of running out of fuel.

In 1984, there is a new regulatory in economic side that gives a significant changes to some airlines at that time. At this rate, Air Canada and Canadian Airlines International Limited (CAI) had been nominated as two major air transportaion for domestic routes. Every “little” airlines has suffered and ordered to be owned with one of two major airlines. Air Canada as the major airline company was finally helped to dig its popularity again. This airline competed with some major airlines around the world.

Air Canada had ever made an agreement with CAI to mergerly work, but it was really unsuccessful. Then, corporation was taken with Continental in December 1992. By this corporation, Bill Clinton and Jean Chretien signed an agreement in Open Skies Agreement in which carriers on both side Canada-USA as a trans border market way. At that time, Air canada operated about 219 airplane wih over than 1200 flight schedule daily in 120 different destination in Canada, USA, Middle East, Asia, and Carribean.

Unfortunately, some of events like terrorism in 2001 had made Air Canada had appeald $ 4 billion for this case. Some other airplane bad events like crisis of fuel costs and many more had also reported by Air Canada around the 21st century. But because of its expirience, Air Canada seems to be a major airline till today’s world.

Aircraft Types

Bombardier (Q400 NextGen)

Bombardier (CRJ 705)

Bombardier (CRJ 200)

Dash 8-300 (DH3)

Dash 8-100 (DH1)

Baggage Allowance & Information:

Number of bags allowed, maximum size and weight, restricted and prohibited items, sport equipment… Find all the information you need to prepare your checked and carry-on baggage.

Kemp

2017-11-10 06:22:38

Booked to fly Madrid to San Francisco via Toronto. Unless you are an American, European or Canadian do yourself a favor and do not fly Air Canada. They have staff who don’t know the rules and would do everything possible to disrupt your journey. I had a valid ETA to fly through Canada to go to US (final destination) but the staff in Madrid had no idea how the visa works and their solution was to tell me to go to a Canadian consulate because I made the mistake of flying Air Canada.

Francois

2017-11-10 06:21:44

I travel globally at least once a month. I have never experienced this bad service from any airline. Firstly I could not check on online. When I tried to check in at the airport, they did not understand that I am a European resident, with a valid blue card. Took 45 minutes to sort out. Never happened before in my tavels. I felt Air Canada staff were confused as I have a South African passport. Then worst yet, the boarding of the plane! Have never seen anything worse! The zones dont work, people are agressive. The staff are incapable. Really this airline is the worst ever. Avoid!

Racheleau

2017-11-10 06:20:58

Vancouver to Baltimore via Toronto, and my bag went missing. I transferred planes in Toronto. I left Vancouver Oct. 3rd. My bag never showed up in Baltimore. I immediately placed a baggage claim report with an Air Canada representative at the airport (which took over an hour as their were no representatives at the kiosk and no one picked up when I called repeatedly; I had to call the 1-800 customer service hotline to get them to contact a representative at the airport). I was told they'd send my bag through to my hotel where I was staying for work for a week. My bag never turned up; I called and emailed multiple times daily to no avail. I had to purchase all new work clothing, shoes, toiletries etc. It is now more than a month later and I have home in Vancouver. Since then I've travelled on several flights for work and have several more this year. I still do not have an answer from air Canada. It has been like pulling teeth trying to get ahold of anyone that could help. My baggage number is still under "locating" and I have filed claims for "delayed" baggage as you cannot file "lost" status until they tell you it cannot be found. I filled my "delayed" claims the day I arrived home to Vancouver Oct 10th.

Patton

2017-11-10 06:20:01

Brisbane to San Francisco via Vancouver. What an atrocious check-in experience traveling to the US. Stay away unless you're on a visa waiver, visa, permanent resident or US citizen. The check-in supervisors have zero idea how to deal with anything else and are a combination of poorly trained, arrogant, aggressive and power tripping. Two supervisors were involved and they were both the same. They don't know that other forms of US travel authority exist (a US Advance Parole combo card in this case). They had no idea how to type the Advance Parole combo card into their computer, so just wildly guessed, with one attempt before giving up. The computer then said I wasn't cleared to fly, because they'd typed in garbage data, which they insisted was what was going to happen "because we don't have the authority to override the system".

Mark

2017-11-10 06:19:00

AC 7711, YYZ-IAH, seat 2A. An uneventful flight which in itself makes it a great flight. I precleared US Customs in Toronto which meant that I could just walk straight out of the aircraft and hop into my car without further delay. The service was quite good and the food was also very enjoyable given that it was an actual hot meal. The IFE system had monitors in the seatbacks which made it easy and functional. Overall a very pleasant experience.

Mackay

2017-11-10 06:18:10

Flew Toronto to Copenhagen. On this international flight and first time with Air Canada I have to mention that I am very impressed with the friendliness of the aircrew in general. The aircraft was beautiful and clean however I paid for extra legroom and I found myself next to an emergency door which I had no problem staying on however the seats did not have a movable armrest. I had a row of two for myself but I was not able to move the armrest because it was stationary. The seat also felt kind of narrow. I was served a hot meal, two snacks, plenty of drinks (alcohol beverages included) and a light breakfast. There was no Wi-Fi on this flight and the entertainment selection was mediocre with only a handful of movies and TV shows. I am a big fan of the Boeing 777 because it is spacious, relatively quiet and depending on the airline the amenities can be quite good.

Norman Lezotte

2016-03-10 05:38:37

Flew Air Canada from Toronto Pearson to Paris CDG. Exceptional ground staff, spent time in the Maple Leaf Lounge in Toronto which added to our trip experience. Flight itself was on time and the onboard service was excellent. The 787 itself is a great plane. A comforting interior with good leg room and wide seats. Overall a comfortable flight. Only thing missing was a foot or leg rest for our bulkhead seats.

Malcolm Green

2016-03-10 05:36:49

Booked transatlantic with ongoing trip to Central America with Air Canada rouge. Booked Toronto airport hotel overnight as long time between connection. Flight delayed another five hours, day wasted at airport and badly manned service desk with bad mannered staff. Ongoing flight, poor legroom, food at extra charge, renting out iPads because no screens in seats.

F Vedrenne

2016-03-10 05:35:59

Air Canada from Toronto to Montreal. Flight was full and departed on time. Gate agent asked me if I could check my bag in as the flight was pretty full. I obliged only to receive my bag in Montreal completely wet. Service was very good for a 50 minute flight; however, due to a lightning storm the plane was held on the tarmac for nearly 1.5 hours. After the alert passed, we stayed on the plane for another hour. The captain was clueless as to why. I wrote Air Canada on facebook and they stated that Montreal Airport had not cleared our plane. Air Canada seems to work fine, it is when they depend on inefficient operators such as YUL when things start going wrong.

M Thompson

2016-03-10 05:35:29

I moved to Sydney from Canada and flew with Air Canada. I had my carry-on luggage approved at the beginning of my trip with the proper tags. On a connecting flight, I was told I would have to check one of my bags at the gate because the plane was full. Once on the plane, I had an entire row to myself and thought it was very strange that I was forced to check a bag onto a plane that was clearly not full. Once I arrived in Sydney, my bag checked at the gate did not come out with the rest of the baggage. I spoke with 5 or more airline reps to try to figure out what happened to my bag over the course of a couple days and received different answers each time. In the beginning my bag was just missing and no one could tell me where it was. If I have been forced to check a bag unnecessarily it should not just "go missing". Later in the week I heard varying other stories and eventually realized my bag was just not put on my flight at all. I understand that airlines cannot always fit all baggage, but the least Air Canada could have done in this situation is to track where the bags are in order to avoid unnecessary stress. I eventually got my luggage but had to go through a lot of confusion and stress over it. I was moving across the world and did not need the added stress of a bag being missing. I was also approved by an agent to be reimbursed $100 for missing items after submitting claim with receipts. I submitted a claim to be reimbursed for one of my items missing a month ago and have still not received anything back 3 months later. Upon expressing my disappointment with Air Canada, I was given an apology for the inconvenience and nothing else.

Peter Crameri

2016-02-21 16:07:10

I wanted to report an excellent first trip with Air Canada. Whilst the economy class leg from London to Toronto was pleasantly served by cabin crew but tiring in economy, we opted on transit at Toronto to pay for business class upgrades to Santiago. What a pleasant experience, and Air Canada ranked very high. The only downside was that our luggage were not off-loaded and continued on to Buenos Aires so we were delivered one day late. But this did not overshadow the experience.

Kathy Miller-Zinn

2016-02-21 16:06:34

We ended up getting caught in the big storm disruption of Jan 22nd during our flight from Saint John, NB to Santa Ana, California. We made it as far as Montreal and our flight on the Chicago leg of our trip was cancelled. Air Canada promptly offered us a direct flight from Montreal to LAX which we accepted. It was a chaotic time and we appreciate so much being able to get to California. We know that many others spent days trying to get flights to their destinations.

Aeron Aquino

2016-02-21 16:01:04

I was supposed to fly to Toronto from New York on Westjet but I got stuck in Boston. I booked an Air Canada flight instead and I was very glad I did. Checking in online was easy and I was able to select my preferred seat. At the airport, Air Canada ground crew were friendly, they let me check two bags for free. Boarding was on time and so was the arrival. It was my first time to fly on an Embraer aircraft. I was impressed - I think E-jets have a lot to offer. There was IFE on every seat and the cabin crew were attentive and helpful. Snacks were available and they were tasty. As it was a day flight, I enjoyed the view, especially when we flew over the Niagara falls. I enjoyed the flight and would definitely fly with Air Canada again.

John Peters

2016-02-21 15:57:27

Flew Air Canada business class from Calgary to Narita on the direct flight. Flight left on time and service on board was good. Good selection of excellent food and drinks. FAs very attentive. Seating is herring bone style and seats fold to completely flat position which allows for comfortable sleeping. IFE offering also good with reasonable selection of movies. One complaint though, the WC was not kept clean. This is unacceptable. FAs should check and clean wash rooms in-flight if necessary.

S Griffiths

2016-02-21 15:55:26

Toronto to Vancouver. Air Canada ground staff in YYZ not as friendly as YVR but I guess it is a much busier station. I again paid $60 extra to book a preferred seat. This time it was 13A on Boeing 787. This seat is in the Premium economy cabin. I was made aware of the fact that this was not *Premium Economy* service as Air Canada does not offer that class of service domestically. It is simply a charge to sit in this section of the cabin. It was worth the money for a 4.5 hour flight. The small cabin is very private, with very generous legroom, seat width and comfort. It also means that you are the first to be offered food and beverage service and among the first to deplane at destination. Buy onboard choices were in my opinion reasonably priced and a very nice selection. Flight attendants attentive yet realised it was an evening flight and many people just wanted to nap. Two trolley services were offered as well as a couple of water runs. Superbowl was being played as we were flying and the flight deck made two announcements to give the score at the end of halftime and the final score. Perfect, rather than making copious announcements every time the score changed. Cabin crew checking the cabin to make sure everyone was looked after, but respecting the fact that many were sleeping. The only observation I had is that the flight was only approx 65% full yet all the seats in the back 10 rows remained empty. Surely the ground staff could have suggested moving some of the pax to even out the space and make more people more comfortable.

Richard Leclerc

2016-02-21 15:54:52

Air Canada Express from Sept-Îles to Québec. Smooth boarding in few minutes despite the plane was full. Left on time from and Sept-Îles and arrive on time in Québec. Good service onboard for a flight of 90 minutes. A negative point: Price of the ticket is high. I will fly Air Canada Express again.

Richard Leclerc

2016-02-21 15:47:27

Our Air Canada Express flight left Québec with a delay of more than one hour because of a mechanical problem. Service onboard was excellent. Friendly flight attendant attentive with the need of the passengers. The cabin need a major refresh and modernization. I recommend this airline.

G Monroe

2015-08-25 20:32:11

Flight got cancelled and was left stranded in Ottawa for over 24 hours. No real help to try to rebook to an earlier flight, or offering to reimburse so that an alternate earlier flight can be booked through a different airline. No reimbursement for food, extra night accomodation or travel to said accomodation, was told rudely by staff that given it was a weather issue, they could take no liability for the cancellation. Which is fine, but we weren't even told the reason for the cancellation and delay until pressed!

Shar Levine

2015-08-25 17:48:45

I have no idea how Air Canada rates as one of the best airlines in North America. We flew business class and my head phones didn't work. They offered me some sort of points. But the real problem was my luggage tagged, "priority", came off last. I waited 45 minutes while all the luI have no idea how Air Canada rates as one of the best airlines in North America. We flew business class and my head phones didn't work. They offered me some sort of points. But the real problem was my luggage tagged, "priority", came off last. I waited 45 minutes while all the luggage was unloaded and my ride home drove endlessly around the airport. Last luggage down on the carousel. I tried to contact them today on their "chat line" and no one seems to be working there as I waited 30 minutes without anyone answering. Air Canada, living up to what ought to be their motto, "We're not happy unless you're not happy"ggage was unloaded and my ride home drove endlessly around the airport. Last luggage down on the carousel. I tried to contact them today on their "chat line" and no one seems to be working there as I waited 30 minutes without anyone answering. Air Canada, living up to what ought to be their motto, "We're not happy unless you're not happy"

John

2015-07-27 12:49:14

Flew with them on several occasions.Very courteous cabin crew, and thoughtful with it. On one flight we had been allocated a seat at the very back of the aircraft, next to the engine, very noisy. Cabin staff asked if we would like to move to one of vacant seats nearer the front, a very much appreciated gesture.

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