LaCie 2d 500GB isnt recognized

On windows XP, plugged in (USB2) a Lacie 500GB 2d Safe HD, shows up as Drive E: but when I double left click on it, message says "No media Loaded", troubleshooting doesnt help, tried on 2 other computers for the same result. Upgraded the drivers, tried older versions also.

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Hi... Problem with your external hard drive, pc don'trecognize it...
it possible you have bad sector in your disk drive, or your usb cable is not responding.... the best way to find out open your box then take off our hard drive and install it into a pc and see if the hard drive work... or you box it self the controller inside our external box maybe damage,

Since you have tried connecting the hard drive (HD) into two computers
(Win7 and Vista) and both of them had the same problem, you may want to
try replacing the cable of the HD.

Another thing, try connecting the HD into a Windows XP computer and see
if same thing will happen. If you're hearing a clicking sound while the
HD is turned ON, I'm sorry to say but the HD is no longer working. That
clicking sound is also called the "Click of Death".

try it on different usb ports on your system
try replacing the cable which connects the hard drive with the usb port
if this does not works the problem lies in the portable hard drive and i think it would be under warranty period so get it checked

You will need to format the device for Windows use. If you can see the device in My Computer, right click it and select format. if you can't see it in My Computer, you will need to use a boot tool such as Gparted: http://gparted.sourceforge.net/download.phpDownload the .iso file and burn it as an image to a cd, then boot from the CD at startup. It should detect the 500 Gb drive and allow you to format it to NTFS. Then Windows will recognize it.

Some PC's cannot deliver enough power to the USB devices to function properly through the USB port.
Does your Lacie hard disk have a power input connector if so conect a power adapter to it before you put it into your USB port.

Another alternative, get a powered USB hub connect it into your computer then connect the Lacie hard drive to the powered USB hub.

Sorry for the late reply, but it may help someone else with the same problem.

Are you using a USB2 port, perhaps it's may not be getting enough power. In the orginal Lacie box was a double USB dongle - it allows you to take the power from two USB ports and send them to the Silverscreen, if the SScreen was getting quite enough power.

This way it should work...Connect your drive to the computer...Go to: Start > Control Panel > Administrative Tools > Computer management.A new window will appear...Select Storage > Disk management on the left of the window.Now you will see the different drives that are connected or part of your system.One of the drives listed there is your LaCie, i think you'll recognize it by name...Right-click on it, and select 'format'In the new window, select the new volume label (as you like it), the file system (use NTFS), and set allocation unit size to default.Make sure 'Perform a quick format' is not checked...

Then click OK. Your drive will be formatted now... Don't interrupt the process