Privacy Policy

Ohakoya Corporation (collectively "us" or "we") may ask you to provide your personal information when you place an order or to use our other services at the Site.
We are committed to protecting your privacy and the security of all data on the Site. To demonstrate this commitment, we have adopted the Privacy Policy to notify you of among other things: our efforts to protect information gathered from you, how we may use the information, with whom the information may be shared, use and distribution of the information, and how you can correct any inaccuracies in the information you provide to us.

1) Management of Your Information
The Business Division of Wa no Wa at Ohakoya Corporation is the sole owner of information collected from you. We will not disclose your personally identifiable information to others, nor lease, license, sublicense, rent, transfer, disseminate or otherwise grant access to such information in ways different from what is set forth in the Privacy Policy.

2) Use of Your Information
We may use your personally identifiable information submitted by you for the following purposes:
-For operational processes such as processing your order, delivering your order, and collecting your payment.
-For sending you our newsletter, special offers, and updates
-For provision of other services through the Site
-For improvement of our services

3)Sharing Your Information
We may need to disclose part or all of your personally identifiable information to our affiliates or partners in case such disclosure is necessary in order to provide you with our services.
a)Affiliates:
We may procure or/and ship ordered items through our affiliates. Your personal information will be shared with our affiliate(s) when we confirm information with regard to the procurement or shipment of your order.
b)Credit Card Companies and Other Third Party Intermediaries:
Your personal information will be shared with third party intermediaries such as credit card companies or other third party intermediaries charged with settlement of your payment.
c)Shipping Companies:
We use an outside shipping company(s) to delivery your orders. Your personal information will be shared with these companies for the delivery of your order.
These shipping companies handle settlement of payment such as pay on delivery service, which is an optional service offered for delivery within Japan.

4) Disclosure of Your Information to Third Parties
We will not disclose your personally identifiable information to any persons or entities outside of our company except in cases such as set forth above unless:
a)You have been given an opportunity to "opt-in" and have agreed to so opt-in to such disclosure of your information;
b)We are required to respond to subpoena, court orders or other requirement of law, which requires disclosure of your information;
c)We must share your information in order to provide a product or service that you have ordered or requested, in which case we will require that any third person or entity we use to fulfill your order agrees that it does not have the right to use your information other than to fulfill your order or request;
d)We must disclose your information in order to defend our rights;
e)We outsource part or all of our operations to a third party for improvement of our services;
f)We merge with another entity or transfer our business to another entity;
g)We have a reasonable reason to disclose your information.

5) Use of Aggregated Information
We may create and use aggregated demographic information of our users, which is not linked to any personally identifiable information.

6) Cookies
We also make use of website "cookies" to help you use our services more easily and to help us continuously improve our Site and our service to you. A "cookie" is a small data file that a website can send to your browser, which may then be stored on your computer to help our Site "remember" information about you to make it easier and more efficient to use our Site. Usage of a cookie is in no way linked to any personally identifiable information while on our Site.

7) How to Update or Remove Your Information
You are entitled to request access to and correction or removal of all your personal information. You can make such a request or a related inquiry by emailing us at support@wa-wa.jp.

8) Changes to Privacy Policy
Privacy Policy is subject to change at any time by Ohakoya Corporation. It is your obligation to review our latest Privacy Policy as well as the Terms and Conditions of Use, Security Policy, and Return Policy to use our services. Any changes to Privacy Policy will be effective immediately upon posting to the Site.