I recently purched a new computer. The program Windows Vista was already installed. When I loaded the program for my lexmark 2300 series, it waould not accept the program. When I first got my printer I was operating with Windows XP. I still have not been able to load the printer program from my disc or off the internet, Is there anything you can do to assist me with this problem? Any and all help will be greatly appreciated. My email address is brlaughead@yahoo.com. My mailing address is as follows:
Byron Laughead
609 E. 3rd St.
Burkburnett, Tx. 76354
Thank you
Byron

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Make sure the Lexmark scan software is already installed on your computer.
Using Windows
1 Open the top cover, and then load an original document facedown on the scanner glass.
2 Close the top cover to avoid dark edges on the scanned image.
3 Do one of the following:
• In Windows Vista, click Vista pearl icon.
• In Windows XP and earlier, click Start.
4 Click All Programs or Programs, and then select the Lexmark X6600 Series folder from the list.
5 Click Printivity -> Lexmark Productivity Studio.
6 From the main screen, click Scan.
7 Follow the instructions on the computer screen. Save the file in your My Documents.
I hope this information has been helpful. Thanks.

To uninstall the Lexmark software properly, click on the Windows logo Start menu > Programs > Lexmark Series folder > Tools > Uninstall. Then restart pc. Now, there's no Lexmark X2350 driver specific for Windows 7, however, the Vista driver works with it. First, check your Windows 7 if it's running on 32-bit or 64-bit operating system by clicking on the Windows logo Start menu > right click on Computer > Properties. For the software, click on this link: http://bit.ly/axZEVY (for 32-bit) or this link: http://bit.ly/dr5gUv (for 64-bit). Download and install. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.

There are several ways to scan. Place your document face down on the glass. If you have the Lexmark software loaded and running its monitor program, either press the scan button (the second button) on the printer or launch the Lexmark Imaging Studio (Start > All Programs > Lexmark 2300 Series > Lexmark Imaging Studio or double click on the shortcut on the desktop) and click one of the Scan options (pictures or text).

The All-in-one Center will open and you can adjust the scan settings and the destination for the scan. Click Scan Now to scan.

If you have Vista, you can also scan to Paint. In Windows 7, both Paint and Windows Fax and Scan will also acquire scans.

If you have problems, try a new USB cable or connecting to a different port. Scanners require bi-directional communication with the computer and can fail even when the printer works.

Cindy Wells (We had a scanner that would preview but not scan due to a bad cable. So it can give an intermittent issue.)

There may be some companion files you had in previous Windows versions that are no longer present in Vista.
Go to the Lexmark US site and look for 'Support' and check if they have provided new files for Vista-equipped systems.