eFolder

There is a great disturbance in the Channel… and it’s going to be on full display at IT Nation in just a few weeks.
We are proud of our sponsorship of IT Nation 2017 this year; and being a technology company filled with Star Wars fanatics, we’re also pretty excited about the new film releasing in December! So we’re combining our...

Editor’s Note: “There go my people, I must follow them for I am their leader” - Mahatma Ghandi. Amy Hodge, Senior Director of Community for ConnectWise, uses these words to guide her vision of community as a leader of the ConnectWise team. Amy shares her philosophy for bringing value to their MSP partners by creating varied resources to ensure their...

Editor’s Note: “Running a small business is like living alone on an island — you can’t talk to your employees and you can’t talk to your clients,” says Arlin Sorensen, CEO of HTG. Sorenson created a leading IT Channel peer group to help MSP business owners combat those roadblocks. During this episode, he shares how HTG aims to help MSPs...

Recently this blog explored the concept of OML, or “Operational Maturity Level”, a classification system developed by Service Leadership Inc. (SLI) with a set of benchmarks to determine where a business finds itself in a standard growth cycle.
One way to answer the question posed in this blog title, is to note that one becomes “best in class” by raising one's OML. This...

‘Tis the season for gifts and surprises, but going the extra mile for both prospects and clients alike should really be on MSPs’ to-do lists all year round. One great step to take is to start sending out so-called “Shock and Awe” packages to prospects as part of your sales strategy. As the name suggests, these packages should come as...

Editor’s Note: Joe Pannone, CEO of Forza Technology, and Ted Hulsy, VP Marketing at eFolder, discuss how Joe pivoted from a MSP business model to becoming an application developer, creating two free dashboard applications that provide insight to fellow MSPs on how to use their ConnectWise and Kaseya data to better improve their daily operations and profitability.
Ted Hulsy: Joe, thanks...

Rome was not built in a day and neither is a premium MSP business. When looking to stay competitive in an increasingly crowded market, it can be incredibly beneficial for business owners to learn from peers how best to develop their leadership and management skills. While there are several peer groups and networking events available to the MSP community, one...

The eFolder team just got back from a week at IT Nation, hosted by ConnectWise in Orlando, FL. This is our biggest channel tradeshow of the year and one that the Community Team and Channel Development Team begin planning months in advance to ensure the team is prepared to tackle the inevitable jam packed three days full of networking, socializing,...

Editor’s Note: Nick Espinosa, CIO and Chief Security Fanatic of BSSi2 and Ted Hulsy, VP Marketing at eFolder, chat about the massive scope of the security arena and the strategies BSSi2 addresses to educate and protect their clients from security breaches and downtime.
Ted Hulsy: Nick, thanks for making the time to chat today.
Nick Espinosa: Hi, thanks for having me.
Ted Hulsy: ...

There are a slew of overused expressions in any industry. You may hear them every day in the office or see them pop up on your LinkedIn feed as dedicated articles on the topic. We recently came across this post, in which a self-appointed arbiter elegantiae has decided to name the popular channel term “partner” as a “totally overused channel buzzword.”
The blogger...

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