We're looking for a Digital Account Manager

We’re recruiting a for an exciting, new role within Huw David Design. We are looking for a talented Digital Account Manager to join our team. You will manage our client portfolio to help our clients improve their web and online presence.

As a Digital Account Manager, you should have solid experience in digital marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance.

Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Key Responsibilities

Act as the point of contact for clients for digital management matters

Collaboratively working with internal teams, you'll display passion for achieving key business objectives, working closely with colleagues on all levels

Inspiring best practice within the organisation to enhance our reputation and service delivery

Identifying new opportunities and reporting back to the senior team

Proposing new marketing ideas in line with the client strategy

Account management including weekly status reports, control of day to day jobs, estimating and financial reporting

Creative review and feedback

Verbal and written communication including presenting to clients and the senior team

To proactively advise clients about digital marketing landscape developments and advise on interplay and integration between all digital marketing channels

To ensure that customer reporting utilises the right metrics, delivers robust insight, includes clear actions and relates clearly to achievement against agreed objectives.

You will also be responsible for assisting our Business Development team with finding new clients, aiding with presentations, proposals, estimation and management of our digital projects.

The successful Digital Account Manager will demonstrate:

Proven experience as a Digital Account Manager — advising clients on digital campaigns/website projects, demonstrating a strong understanding of digital to effectively win and manage accounts, leading to business success

Track record of delivering a variety of projects

Solid understanding of marketing with up to date knowledge of the marketing landscape

An interest in technology and new innovations

Hands on experience with WordPress as a CMS

In-depth understanding of online marketing tools and social media platforms

Experience with customer service and account management

Excellent verbal and written communication skills

Eagerness to learn and develop your skills as a digital specialist

A desire to contribute to the agency vision of retaining a smooth-running business

An approachable nature to ensure good working relationships with the client while being able to understand and respond to their business needs

A great team player with a positive approach

Knowledge of SEO, Google Analytics and Email Marketing an advantage

In return, we will provide you with:

A salary that reflects your experience and contribution to the team

A company pension plan

The opportunity for professional development

A positive, empowering and enjoyable working environment

Applications

To apply for this role, please send us your CV with a covering letter that tells us why we should pick you. Please also include your salary expectations.

Please No Recruitment Agencies

At this point, we do not require recruitment agencies to contact us. Thanks.