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Mobile Broadband Access

Customers' Needs

Today's network service providers are witnessing an explosion in data traffic, with traffic volumes expanding at a much more rapid rate than revenue increase. Densification through small cells is a solution known as the most effectively way to meet this growing demand. Even if small cell is the effectively way, Cell (Site) planning by traditional way which is based on static PM data can not detect the optimal site location so that the gain of small cell becomes limited. Network service providers is now faced with a demand to have a solution to detect the optimal site location and improve QoE of end users.

NEC's Offer

NEC offers Customer Experience (CE) solutions which realize optimal Radio Network based on customer experience by user centric quality data collection, analytics and visualisation. This enables high ROI (Return of Investment) through a series of activity aimed at:

Data Collection

- Crowdsourcing-based data collection

Analytics

- Identify problem

- Site detection

- Analysis of user behaviour

Visualisation

- Visualisation of the results of data analysis

NEC offers a variety of Solution portfolio for enhanced customer experience based on the analysis and visualisation of network performance.