Awards

Brooklands care team win top award

Three members of the team at Brooklands Care Home have won the award for Best Care Team in the Great East of England Care Awards, presented at a Gala dinner at the Holiday Inn, Peterborough West on January 13th 2017.

The purpose of the awards is to pay tribute to those individuals and teams who have demonstrated outstanding excellence in their field of work.

The team, who combined have 20 years of service with Brooklands, include team leader, Lorraine Holmes, senior carer, Edgar Ferraris and carer, Matt Levick.

Julia Chapman-Wright, manager of Brooklands said: “This is a well-deserved award. Watching this team in action, it is so evident that they have the utmost respect for our residents and a real understanding of what dignity means. They always treat residents as individuals. They are perfect role models for the wider team at Brooklands”.

The award submission particularly noted Lorraine Holme’s inspirational leadership. She brings exceptional care, compassion, respect and appreciation to everything she does and leads by example, making the most of every opportunity to make residents lives special.

Julia adds: “Whilst the team’s focus is on exemplary care for our residents, they also show patience and respect to their colleagues too and great friendships have been borne out of our close working environment – all making for a happy home with a great atmosphere.

Carebase Group owners of Brooklands in Norwich wins prestigious care award for the second time

Carebase beat nine other finalists to take the Care Employer Award in this year’s Great British Care Awards 2015 held at the ICC, Birmingham on April 24th.

The company, which has previously won the award in 2010, was praised by the judges for “the infectious enthusiasm and the commitment and innovation they demonstrated in encouraging and rewarding their teams – a role model for employers”.

Nicola Coveney, Managing Director of Carebase says: “We are absolutely delighted to have won this award. Investing in our teams through training and professional development and recognising excellence and sharing best practice is at the core of what we do. But rewarding our hardworking teams for their commitment is also central to our approach which we believe encourages a culture of open and honest communication, resulting in an environment where everyone feels valued and residents receive the highest quality care”.

Your team is amazing and nothing is too much trouble, which is such a huge relief and great reassurance for me living all the way in France.

Sandy, resident's daughter

Words cannot express my gratitude to each and every one of you! It is a great comfort to know how much my Mum was loved and respected at Brooklands.

Liz, resident's daughter

Thank you for the excellent care and support you gave to Greta during her stay with you. It has been a great comfort to us all knowing that she was being cared for with such kindness - your compassion and support shines through.

Sara Smith, resident's daughter-in-law

The team at Brooklands were kind and caring in dealing with mum’s needs, which made the transition so much easier - we relaxed because we knew mum was settled and well looked after.

Lindsey Wright, resident's daughter

I adore the happy and friendly atmosphere at Brooklands – our residents and staff are like family. We encourage residents and families to get involved as much as possible in the many activities we offer.

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Your team is amazing and nothing is too much trouble, which is such a huge relief and great reassurance for me living all the way in France.

Sandy, resident's daughter

Words cannot express my gratitude to each and every one of you! It is a great comfort to know how much my Mum was loved and respected at Brooklands.

Liz, resident's daughter

Thank you for the excellent care and support you gave to Greta during her stay with you. It has been a great comfort to us all knowing that she was being cared for with such kindness - your compassion and support shines through.

Sara Smith, resident's daughter-in-law

The team at Brooklands were kind and caring in dealing with mum’s needs, which made the transition so much easier - we relaxed because we knew mum was settled and well looked after.

Lindsey Wright, resident's daughter

I adore the happy and friendly atmosphere at Brooklands – our residents and staff are like family. We encourage residents and families to get involved as much as possible in the many activities we offer.

Karen Reynolds, Team Leader

Call Brooklands Care Home on 01603 557 096. If you are looking for a job please call our recruitment enquiry line on 01603 262 666.