CUSTOMER SERVICE

Want to purchase an authentic Italian leather bag or accessory from OldAngler?Here you'll find all the information you need to complete your order.

ORDERS

PRICESPrices are expressed in British Pounds, and include VAT.

The delivery cost from our factory in Florence is included in the price, for all purchases valued £100 and above.

PRODUCT AVAILABILITYAll products in our online catalogue are available for prompt dispatch, but in the instance a product is not immediately available you will be notified via email as soon as possible.

SHIPPING

Shipping to the UK normally takes 4 working days from Italy, and items are delivered on week days only, Monday to Friday.

CANCELLATIONS & RETURNS

You can cancel your purchase without charge any time before you receive the shipping confirmation: afterwards the order cannot be cancelled as the products have already been shipped.

If you are unhappy with your purchase, you have 30 days to return the unused product for a refund to our UK office.

Please note that all personalized or monogrammed items are not refundable.

Old Angler Leather S.r.l. is a family run artisan leather factory, founded in 1990 by experienced leather artisan Luciano Lucenti, his daughter Elisabetta and her husband Mario Bartolini.

Our roots date back to 1957 when Luciano Lucenti started production as a leather craftsman in the heart of Florence. After the flood of 1966, which destroyed most of the city’s historic center, Lucenti moved his production to Pontassieve where it remains today...