Returns Policy: EDIBLE PRODUCTS: Unfortunately it is not possible for Tracey's Cakes Limited to offer a refund on any of our edible products. NON EDIBLE PRODUCTS: If for any reason you are unhappy with your purchase, simply return it to us in its original condition within 14 days from date of invoice. We will issue a full refund for the price you paid for the item. If the return is due to an error we have made we will refund the delivery charges. Please see contact details below for advice. This returns policy does not affect your statutory rights.