The Official Web Site of the City of Scottsdale, Arizona

Spring Training Rain Out Policy

If the game numbered on the face of your ticket did not complete five full innings, you have the option to exchange your ticket for another home game or refunds will be available up to thirty (30) days following the conclusion of the season.

EXCHANGE INFORMATION:

Tickets may be exchanged at the Scottsdale Stadium Box Office Monday through Friday during non-game days. All ticket exchanges are subject to availability.

SEASON TICKETS: Season ticket holders do not have to submit their tickets. A refund will automatically be generated within thirty (30) days of the conclusion of the season, to the account holder of record.

OUTLET TICKETS: Tickets purchased at Tickets.com outlets must be returned to the point of purchase for a full refund.

Tickets purchased at Giants Dugout Stores may be redeemed through the mail by sending tickets to the Giants as follows:

INTERNET/PHONE ORDERS:Internet/phone ticket holder do not have to submit their tickets. Tickets purchased online at www.sfgiants.com or by phone through www.tickets.com will be automatically refunded within (30) days of the conclusion of the season, to the credit card account holder of record.

BOX OFFICE TICKETS:

Tickets purchased at SBC Park or Scottsdale Stadium will be redeemed through the mail by sending tickets to the Giants as follows:

** Please make a photocopy of any tickets submitted through the mail for your own records. The San Francisco Giants recommend using certified mail with return receipt requested to ensure safety of ticket refund requests.