Solvency Statement

The solvency position has been calculated in accordance with the Reserve Bank of New Zealand (RBNZ) Solvency Standard for Life Insurance Business 2014, issued under the Insurance (Prudential Supervision) Act 2010, effective up to and including 30th June 2018.

Have a Complaint?

If you have a complaint about AIL of New Zealand Ltd or one of its representatives you should contact your AIL of New Zealand representative or their manager. AIL of New Zealand Ltd has a formal complaints process.
If you feel your complaint has not been resolved to your satisfaction by AIL of New Zealand Ltd., you can contact our independent dispute resolution provider Financial Dispute Resolution Ltd.