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Great experience

First time staying here. Got a good rate thru Hotwire. Front desk was very helpful, friendly, and efficient. Comfortable room across the street from the hotel. Used the outdoor spa and pool. You can walk to the beach and to downtown but that's a good walk.

Stayed: June 2014, travelled with family

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Ask cctravelerCctx about Hyatt Centric Santa Barbara

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We arrived early and the staff was very cordial and professional. We were dealing with a trainee and was great. Our room was upgraded and was ready when we needed it. The lobby was beautiful and everything was clean and updated. The rooms were spacious and the decor luxurious. I saw a review complaining about the window unit AC.....I can only say that this is the California coast....you will rarely, if ever, need the AC. Most homes in the area don't even have AC so get over the window AC in the wall...it's more economical for the hotel. We never turned it on. The ocean breeze is cool enough.

Stayed: June 2014

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Ask KWelker about Hyatt Centric Santa Barbara

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

This was our first time staying in this hotel and also the first time in a Hyatt. It was an older hotel but we liked the charm of it. The check in was quick and efficient. The valet service was great with good advice and good directions. Located in a beautiful area.

Stayed: June 2014

Ask Lsunana about Hyatt Centric Santa Barbara

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

I stayed at the Hyatt Santa Barbara during the week and was suppose to have an Ocean Vie King room with a balcony. Upon arrival at 3:30pm I was given a room next to an elevator that was not acceptable. The staff said everyone had checked in so I could only be given a room with a small balcony with one side facing a wall and looking out basically on a large tree with limited ocean view. The staff did say I could have my money back and leave, what a kind gesture when at that time of day you could not find another hotel. The rooms are furnished with brown carpet and dull green drapes a window air conditioner is installed in the wall that requires ear plugs to tolerate the noise to sleep. They did have ear plugs in the drawer supposedly for the traffic but no traffic noise is heard it was the air conditioning. The Santa Maria building has a meeting room and at 6:00 am they were setting up tables outside for the lunch which was below our room. I'm sure with updating the property and better staff training it could be a quality hotel. Some of the staff were helpful.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

HyattGM995, General Manager at Hyatt Centric Santa Barbara, responded to this reviewResponded 6 June 2014

Hello and thank you very much for sharing your review. I am truly sorry for the limited availability of rooms due to our high occupancy levels during your stay. I hope next time you visit us we have more availability. I have shared your comments with our Front Office Manager and Banquet Manager so that the appropriate team members receive the proper retraining moving forward, please accept my most sincere apologies for the inconveniences you experienced with noise and room allocation. Thank you very much for sharing your valuable feedback. I hope to welcome you back in the near future. Please feel free to reach out to me as I would like to personally be of assistance with exploring room allocation opportunities once your next reservation is made. At your service, Richard.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Just spent 3 days at the Hyatt Santa Barbara and found it to a different hotel than what others describe. The hotel was clean, staff organized and the ground floor room we had, offered a spectacular view from our patio and even our bed.

We brought our dog, Moe, who loved the room, the easy access to the lawn (yes we cleaned/ but others, being shamefully lazy were remiss forcing staff to be pooh squad) and the fact the beach was right across the street. We did find some street noise during the day but it is a fairly busy thoroughfare during daytime so it is to be expected but nothing I couldn't easily deal with given it was random.

The staff were helpful and cheery when called upon to assist.

Would I go back.. in a heartbeat

My only beef is one I have with all hotels these days- charging for parking is an insult when guest pay $400+ a night for a room

Stayed: May 2014, travelled with family

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Ask TahoeJoe1954 about Hyatt Centric Santa Barbara

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Just came from a stay at the Hyatt Santa Barbara and was disappointed in the property and didn't meet my Hyatt expectations. I was staying on points so the room I had was disappointing, they offered to move me but the alternative was less attractive. It was a busy weekend with many weddings so the hotel seemed a little disorganized. If I return to the area I will likely try the Doubletree just down the street. The Sunday Brunch is a great value!!! The staff was also nice but that should be expected...

Stayed: May 2014, travelled as a couple

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Ask Joe C about Hyatt Centric Santa Barbara

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

HyattGM995, General Manager at Hyatt Centric Santa Barbara, responded to this reviewResponded 6 June 2014

Thank you very much sharing your review. We truly value your Status with Gold Passport and appreciate you staying with us during your most recent visit to Santa Barbara. It is regrettable that your stay with us did not meet the expectations that previous Hyatt properties have provided for you. Let me assure you that your room designation was not adjusted due to you booking by using your points – all our guestrooms are assigned at time of check-in regardless of their booking source. Please accept my apologies for the inconvenience you experienced during your stay and I hope you give us another opportunity to better serve you next time you visit Santa Barbara. Please feel free to contact me directly if decide you would like to stay with us again so I can ensure you have the best possible experience.

Best Regards, Richard.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC