We use cookies on our website to improve your browsing experience, improve performance and for analytical purposes. Find out more by reading our Cookie Policy. By using our website you consent to our use of cookies.

Client Manager

Details

Job description

Talon has a superb opportunity for an outstanding individual with previous UK Out Of Home planning experience or Comms experience to join our business working within one of our growing teams on key clients. The successful candidate will have experience of operating at Account Manager level and will have an opportunity to operate across a wide range of business.

Responsibilities:Be familiar with the strategy and objectives of your main accountsTo pro-actively contribute to growing the client and agency businessTake responsibility of coordinating your campaigns from start to finishUtilise in house systems on a regular basis ensuring they are kept up to date with all the latest planning information and campaign statusManage the relationship and communication across your account portfolio so all relevant team members are kept abreast of all developmentsTo establish a regular dialogue with relevant agency personnel and develop strong relationshipsDevelop strong relationships with key media owner contactsContribute to the training and development of Executives within your team and the wider company and look at new ways of servicing the needs of clients and agencies within the portfolioThe Business and Client Directors will delegate tasks directly to you. You are able to delegate these tasks to Executives (if within their capabilities) but, must ensure that expectations are met by your Business and Client Directors and work - loads / development is monitored by yourselfSupport your Business and Client Directors in key client reports and weekly figure updates if requiredEndeavour to pro-actively grow and develop clients’ businessPrepare post campaign analysis and present quarterly updates and new insightsDevelop and grow industry knowledge through attendance of internal and external training programmesHave a thorough understanding and utilise all tools and systems, e.g. TGI, Touchpoints ¾ & Route. Ensure Executives are utilising tools and help to train them where applicableEnsure all Talon insight is read and incorporated into planning process where applicableEnsure all planning templates are being used - Talon planning schematic, proposals, buying reviews/PCAs, site tour documentsUnderstand Talon philosophy and SBU's offerings and communicate them appropriately

Skills and Experience:UK OOH planning experience and/or extensive Comms experience – working on clients that spend significantly in OOH First class relationship management skills with the ability to communicate across all levels both internally and externallyStrong commercial acumen with the confidence to apply this within your workAbility to manage people and motivate them to bring out their full potential