Frequently Asked Questions

Yes, Global Data Fusion prides itself in making sure that 100% of its fulfilment staff are trained and certified in, at least, the NAPBS Basic FCRA regulations. Global Data Fusions goal is to comply with the increasingly complex laws that impact background screening and to maintain its Fair Credit Reporting Act (FCRA) training and certification programs.

No, Global Data Fusion does not require its customers to sign any type of service agreement. But what Global Data Fusion does require, is an agreement that maps out the requirements for Global Data Fusions service to its customers with regards to permissible purpose release forms, FCRA compliance, etc.

Yes, Global Data Fusion has created and posted videos on you tube relating specifically to Pre-Adverse Action, Adverse action etc. and in addition, Global Data Fusion supplies, to its customers, the proper forms covering the different types of adverse action and instruction on when to use these forms.

Conducting background screening on applicants/employees has become a matter of self-preservation for employers. Many applicants/employees make false claims on their job applications/resumes or have been involved in criminal activity which they may not or did not disclose. If you or your company want to ensure a safer workplace and avoid negligent hiring lawsuits, the small amount of money paid to pre-screen your applicants is a very small price compared to the legal fees you could have to pay later.

Yes, each applicant submitted to Global Data Fusion needs to complete and sign a release (permissible purpose), in order to be in compliance with the FCRA rules and regulations. Also, Global Data Fusion has a form that can be used for this purpose for its customers.

Yes, all information is kept in the strictest confidentiality, and with the highest levels of security available. Global Data Fusions servers are housed in an SSAE16 SOC 2 Type 2 audited data center, protected by high definition cameras, and a server room that requires a biometric scan to enter. The servers are mounted in locked cabinets that only authorized personnel have access. In addition, all data transmissions to and from the servers, including XML traffic, is encrypted using SSL certificates issued and managed by Thawte.

In most cases, results will be returned in 20-72 business hours. There are cases that involve the county criminal search results for some counties or parishes to be returned between 72-120 hours, but this depends on factors such as location or remoteness of the courthouses, courthouse days of operation, etc., but most cases are as stated above, and range between 20-72 hours (excluding weekends and holidays).

Global Data Fusion does offer to its clients the ability to run personal credit inquiries. But, before any checks are done, a third party inspection company is contracted to perform a site specific inspection to insure that the sensitive information is being used, handled, and stored properly. The inspection normally takes 10-15 minutes and no longer than 30 minutes.

Yes, Global Data Fusion offers any and all of its search products to individuals. This can be used either to see if there are any records that might affect your hiring with a specific company, or in order to make sure that no-one is using your personal information such as in an Identity Theft situation.

Yes. Another great selling point for Global Data Fusions system, is that a customer can view completed portions of the report before the entire report is delivered. Simply put, if a client requested three different products including a County Criminal Report, Nationwide Criminal Database Search, and a Motor Vehicle Report (MVR), the customer could view the nationwide report and the MVR as soon as they become available, which is roughly 1-2 days before the county criminal report is available. So, no more waiting days before you reports are available, you can view them now!

Absolutely, Global Data Fusion is online 24/7 for your data entry. Day or night, we are processing your entries giving you the quickest turn around times so that you can have the best information available, when you need it.

Absolutely. Global Data Fusion can in fact set up multiple sub accounts under the main companies account to allow for just this situation. And in addition, Global Data Fusion can also set up your company’s location in several different ways including, field office HR personnel that can input the applicant data and either have the privileges to only input the data, or be able to input and see the reports. Global Data Fusion can set up your company, anyway way you choose, whether your company has one office, or one thousand offices, our robust system has everything you need.

Yes, Global Data Fusions’ system is highly customizable. If it is your desire to only have the invoices viewable by accounts payable personnel, or only by HR managers, or maybe by just one of your field offices, anything is possible with Global Data Fusions system.

Yes, Global Data Fusion not only offers the ability to maintain a paperless system, but also allows for our customers to upload all permissible purpose/release forms and also the ability to access these records anytime day or night, and forever.