Complaint / review / scam reportBloomexWrong flower delivery

Ordered flowers from another site, and instead of being delivered the flowers that I ordered, I was instead was given 20 Tulip Bouquet; not what I ordered at all. I ordered Mom's Delight from Proflowers, which included 10 pink roses and 10 blue irises, but instead I was given 20 tulips which I could have bought for a dollar a piece at another store, or picked from my garden outside. I paid a total of $84 dollars for the flowers to be delivered to my mothers house, including the vase, and shipping was $15! And they /still/ screwed up my order. I've contacted them via email and still haven't heard any replies, and I'm going to contact them tomorrow on the phone line and see what on Earth happened with my order. I've also read many reviews from that site, many have gone unresolved and they have poor customer service. I know its not Proflowers who screwed up my order, its that Bloomex, which is the company that delivered the flowers and prepared them I assume (or hired the florist that does) I'm only 15, and its not easy for me to earn money, especially since I live in such a small town, which is one of the reasons why I'm so upset. Those cost me half the money I've been saving up for months now, and they didn't even get the order right! What should I do? What can I do?

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