Important issues that affect Wowza Player

Originally Published on 11/18/2016 | Updated on 09/01/2017 11:44 am PDT

This article describes important issues that may affect your deployment and management of Wowza™ Player. If available, workarounds for these issues are described. Check back often as this article will be updated as new developments occur.

Solution

Buffering issues during playback on Chrome for Android

Playback in Wowza Player on the Google Chrome browser on Android may hang and show a buffering message when interacting with player controls during playback.

Solution

This was fixed in Wowza Player 1.0.01.

Playback errors using Internet Explorer 11

Internet Explorer 11 on Windows 10 or Windows Server 2012R2 won't play streams in the Javascript version of Wowza Player. You may experience media decode errors or other types of playback error messages when attempting to use the Javascript player in this browser and operating system.

Solution

Use the useFlash configuration setting to force Internet Explorer to load the Flash version of Wowza Player.

Playback issues in full screen mode using Internet Explorer 11

Internet Explorer 11 doesn't support full screen mode when using the default JavaScript player.

Solution

If you need to use full screen mode, use the useFlash configuration setting to force Internet Explorer to load the Flash version of Wowza Player.

Playback errors using load balancing and Internet Explorer 11

Using load balancing with Wowza Player in the Internet Explorer 11 browser may cause playback issues.

Solution

There is no solution at this time. We recommend using Google Chrome or Safari Firefox instead.

Playback issues using Safari 10.1.2

Playback in the Wowza Player in the Safari browser version 10.1.2 on OS X may not work.

Solution

This was fixed in Wowza Player 1.1.02.

Green video playback using Safari

Playback in the Wowza Player in the Safari browser on OS X may have blocky green artifacts.

Solution

This was fixed in Wowza Player 1.0.04.

Javascript API event handlers don't work on iOS

The Javascript API event handlers for Wowza Player don't work on Apple iOS.

Solution

There's no solution at this time, but we plan to fully support our Javascript API on iOS in the future.

Originally Published: 11-18-2016.Updated: For Wowza Player 1.1.03 on 09-01-2017.

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