A Philadelphia woman is suing Comcast, alleging that the hometown cable company not only spent nine months hassling her with debt collection calls but that the bill in question had already been paid. [More]

Reputable companies that sell personal emergency alert devices might air disturbing TV ads, but at least they mean well, don’t lie in their ads, and–here’s the important thing–don’t bombard America’s seniors with robocalls about the “free” alert system they’ve been given. The attorney general in Florida and the Federal Trade Commission have teamed up to stop this scam further up the food chain. [More]

You hate getting robocalls. The FCC knows you hate getting robocalls. And so today the Commission voted to move forward with a proposal that would allow consumers to block all those annoying calls and texts. [More]

PayPal’s terms of service already include a clause giving the company permission to make prerecorded marketing robocalls to the number you provide them, and to send texts to that number if it’s for a mobile phone. But starting in July, PayPal is giving itself a lot more authority for bothering you — and not just on the phone number you have on record. [More]

You know what’s not awesome? Answering your phone only to be greeted by a prerecorded robocall telemarketing message. Even a decade after the establishment of the Do Not Call registry and rules banning certain types of robocalls, unwanted calls and messages still top the list of complaints to the FCC each year. Today, FCC Chair Tom Wheeler proposed closing some additional loopholes in order to cut down on these annoying intrusions. [More]

If there’s one thing consumers can agree on… well, it’s probably that they don’t like Comcast. But if there are two things that consumers can agree on, it’s that and also that robocalls suck. The tech to block robocalls is out there, but phone companies don’t use it. And their excuses for not doing so aren’t getting any better. [More]

People hate debt collectors, perhaps as much as, if not more than, they despise robocalls from telemarketers. And phantom debt collectors — those who attempt to collect debts that aren’t owed to them, if at all — are among the worst of the bunch. So when you combine the automated recorded messages of robocalls with the incessant harassment of phantom debt collectors, you create a particularly loathsome Frankenstein’s monster. [More]

Even though millions of Americans are on the federal Do Not Call list to limit unwanted telemarketing calls, and even though it’s illegal for anyone to make a commercial prerecorded robocall to a consumer who hasn’t given their express consent to receive such calls, the problem persists and is getting worse, with no cure-all solution in the offing. [More]

While people at various points on the political spectrum may disagree about many topics, one sentiment many of them share is a distaste for prerecorded phone calls from political organizations. Like them or not, they’re generally legal even if the recipient is on the federal Do Not Call list. But when you use a supposedly political telemarketing call to ultimately shill for a cruise line, you’ve crossed over into the dark side. [More]

You still hate robocalls. We still hate robocalls. And over 200,000 other Americans hate robocalls, too, and have signed on to a petition asking their phone companies to just roll out the darn tech to block them already. [More]

While federal regulations and the Do Not Call list have significantly cut down on some auto-dialed, prerecorded messages, the problem of illegal robocalls still persists, mostly because scammers don’t care if they break the law. There are various technologies that phone companies could use to preempt even more of these calls but most consumers don’t have access to them. [More]