Looking for a better alternative to Zendesk?

Deal with Tickets, Chats, and Emails in one place

Ever felt like you're losing conversation context due to multiple customer communication channels?On HelpCrunch, all your communication with customers is finally in a single place.You don't have to switch between various sub-products and communication channels. One contact = one communication thread.

Free or Paid plans?Choose the one in line with your business needs

HelpCrunch is a free Zendesk alternative for small businesses and one-man bands that store up to 500 contacts.If you need more functionality, agents or contacts, HelpCrunch is 3-5 times more affordable than the plans you find on Zendesk pricing.

Our pricing is based on the number of agents and starts from $12/mo. Free plan is also available.

Emil, CEO

Ambassador Watches

Quick support is a must in today's modern age. Since switching to Helpcrunch, we've noticed a much higher conversion rate and happier customers.

Send in-app messages to your product users

Do you use Zendesk chat and have a SaaS product? You're seriously missing out on talking to your users when they're most engaged.With HelpCrunch, you can send in-app messages based on your custom attributes that matter to your business.

10+ more customization options for your unique website

If you want to instantly increase your website conversions, a more appealing live chat widget will catch 20% more eyes. Help yourself with HelpCrunch.Beautiful and customizable to suit your brand style - change colors, button styles, and more. Powerful and engaging to attract more leads and loyal customers.

João Mainardes, CEO & Creative Director

CREVTIVE

Customer support is a 10/10. You do an awesome job, when it comes to the chat, everything is a 10/10 as well. So far this experience has been amazing and better than the other ones.

We used Intercom system for several months and it did the job well but was overpriced for a company like ours. We’ve switched to HelpCrunch as it ticks all the boxes and helps us cut costs.

João Mainardes, CEO & Creative Director

CREVTIVE

Customer support is a 10/10. You do an awesome job, when it comes to the chat, everything is a 10/10 as well. So far this experience has been amazing and better than the other ones.

Nick McCreath, Founder & CEO

SuperSimpleSurvey

We needed a kickass live chat and drip email tool to help us convert more customers. Luckily we found Helpcrunch! More flexible than Intercom, without the huge costs.

Hung Trinh, Founder

hung.no

I love the quality of the product. You guys focus on the right things. Customer and product. Lovely to see.

Andrew Mathews, President

Xenon Cloud Inc

This software is truly amazing and the benefit you get from the cost alone is amazing we left intercom for this software.

Alperen Atmaca, Project Manager

ATR Touristik

I like HelpCrunch because it is just doing its work - and thanks to it the Chat Service topic is closed for us after a very short time and effort. Now it is just a matter of our support team to satisfy our customers and they got the best tool to do it.

Emil, CEO

Ambassador Watches

Quick support is a must in today's modern age. Since switching to Helpcrunch, we've noticed a much higher conversion rate and happier customers.

Mike Timashov, CEO

CherryPie Studio

I really like HelpCrunch! I spent less than 10 minutes to integrate and customize it. It's so customizable and looks really nice on our website. Also, there is a mobile app and we can always be online for our customers. Thanks!

Dion Tennekes, CTO

NDWebSolutions

Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!

James McClean, Co-Founder

Scrumi

I first found the HelpCrunch site when searching for alternatives to Intercom. The installation and setup of the software is impressively fast and very easy to understand. I had it up and running on our site within 2 minutes. It helps us to onboard, support and retain our users better.

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