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This list is based on the India-based FTE headcount of firms with IT-BPO operations in India, as reported to NASSCOM in its annual survey

Based on publicly available information, few other MNC's such as Accenture, Convergys, HP India and IBM would have also featured in this list. However, as they have not participated in the survey, we do not have all the required details and are unable to rank them.

Infosys’ Education and Research (E&R) department facilitates company growth through knowledge acquisition, dissemination and management. Research, technical and project management related education programs are conducted for both in-house and strategic customers of Infosys.

E-Learning Programs: TAL (Technology assisted learning) enables individuals to do a self-study of a course on their own, assisted by exercises at beginning and end of each topic. CBTs (Computer based tutorials) are training courses that can run on the PC or be accessed via web

EXL’s Insurance Academy – A team of 26 professionals that includes in-house faculty, guest faculty and content developers. These resources are proficient in insurance subjects and have been drawn from the insurance industry in India, the U.S. and the U.K.

600 certified to date

ACADEMY OFFERINGS:

Certification programs: Three levels of certification programs (e.g., beginner, intermediary and advanced) through education partners in the U.S. and the U.K.

CASE BACKGROUND - MphasiS started an employee leadership capability building program- AARAMBH in 2008. Aimed at identifying high potential employees at the entry level and the junior cadre across the enterprise and grooming them for leadership at the middle management level. The program is tailored to support the various business units and functions that exist in MphasiS by coupling a strong framework with unique business constraints and requirements.

For example, in HR, identified individuals spend 5 months each working in 3 different HR functions – from manning the help desk, to background verification and HR line – both learning and delivering on the day to day tasks.. In the last 3 months, the employee is aligned to a function outside HR to get an outside-in perspective so that they can come back and be a better partner to the business.

This is supported by a strong learning deliverable as well, where each employee must complete mandatory learning courses, conduct knowledge sharing sessions and much more.

BENEFITS:

The company has retained 100 per cent of the employees who graduated from this program

Employees had transformed into generalists with a strong functional foundation

Productivity of the employees increased substantially

One of the graduates program managed the mid-year enterprise performance management, process, another helped build the enterprise potential program and yet another drove the migration of the enterprise personnel MIS from one platform to another