The hotel is located beside a shopping mall called Palladium Mall. The mall actually looks like going to shut down soon, nothing there. But at least still have few cafe or restaurant to have meal if you are lazy to go to otherpart of the city to find food.
The hotel itself looks aged, but however still accepted to stay. The hotel staff are all very friendly, they would greet you with smile on their face everytime they pass by. Thumbs up.
The breakfast is very nice. I love the Lontong and the Porridge. They have so many condiment and topping for you to add to your porridge. Great.
The pool is nice & lovely.
Actually I have a small incident with this hotel at my first booking, but then The General Manager Mr. ANDREAS BOURDON take a prompt action to do the service recovery by giving me another one night complimentary stay which I think shoud be given credit for their serious action to response customer's feedback.
Thank You Mr. ANDREAS for your Welcoming fuits on my room's table.

Értékelés dátuma: 10 július 2017

Dear Jeffrey,
Greetings from Medan!
Allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
At the outset, please accept our sincere apologies on the inconvenience you had during your stay. I have discussed your feedback with my team to ensure necessary actions are taken to avoid such matter from reoccurring in the future.
Thank you once again and we look forward to welcoming you back.
Best wishes,
Justine
Executive Assistant

Válasz időpontja: 14 július 2017

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8,4

elaine - Malajzia

Üzleti utazó

Deluxe szoba

1 éjszakát töltött itt 2017. június hónapban

A good hotel with nice facilities”

Hotel stay was decent but location is not strategic as we need to hire a cab to go out for lunch/dinner. The hotel is attached to a shopping mall call Palladium but food was average.

Értékelés dátuma: 09 július 2017

Dear elaine,
Greetings from Medan!
Allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
I have shared with my team who are delighted that you had a pleasant stay.
Thank you once again and we look forward to welcoming you back.
Best wishes,
Justine
Executive Assistant

Válasz időpontja: 14 július 2017

Többet mutat

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8,0

Ika - Indonézia

Üzleti utazó

Deluxe szoba

1 éjszakát töltött itt 2017. május hónapban

Great Facilities”

Best option for hotel in Medan

Értékelés dátuma: 04 július 2017

Dear Ika,
Greetings from Medan!
Allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
I have shared your feedback with my team who are delighted that you had a pleasant stay.
Thank you once again and we look forward to welcoming you back.
Best wishes,
Andreas
General Manager

Válasz időpontja: 05 július 2017

Többet mutat

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8,0

Ika - Indonézia

Üzleti utazó

Deluxe szoba

3 éjszakát töltött itt 2017. május hónapban

Nice hotel in Medan”

Always stay at this hotel while we visit Medan, satisfying.

Értékelés dátuma: 04 július 2017

Dear Ika,
Greetings from Medan!
Allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
I have shared your feedback with my team who are delighted that you had a pleasant stay.
Thank you once again and we look forward to welcoming you back.
Best wishes,
Andreas
General Manager

Válasz időpontja: 05 július 2017

Többet mutat

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8,0

Ika - Indonézia

Üzleti utazó

Deluxe szoba

3 éjszakát töltött itt 2017. május hónapban

Best hotel option in Medan Area”

This is our first option to stay in Medan, good facilities.

Értékelés dátuma: 04 július 2017

Dear Ika,
Greetings from Medan!
Allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
I have shared your feedback with my team who are delighted that you had a pleasant stay.
Thank you once again and we look forward to welcoming you back.
Best wishes,
Andreas
General Manager

Válasz időpontja: 05 július 2017

Többet mutat

Aryaduta Medan

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9,6

Lim - Szingapúr

Család fiatal gyerekekkel

Deluxe szoba

1 éjszakát töltött itt 2017. június hónapban

nice”

breakfast taste bad though
hotel is on top of a shopping center.
nice feeling to this hotel.
room is big and spacious.
bed is comfortable.

Értékelés dátuma: 01 július 2017

Dear Lim,
Greetings from Medan!
Allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
At the outset, Please accept our sincerely apologies on the inconvenience you had during your stay due to the broken toilet lock. I have discussed your feedback with my team to ensure necessary actions are taken to avoid such incident from reoccurring in the future.
Once again, thank you for taking the time to bring this matter into our attention. We shall take this opportunity to strive and improve on the quality of our services. We hope to have the opportunity to better serve you on your next visit.
Best wishes,
Andreas
General Manager

Válasz időpontja: 04 július 2017

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9,6

Anggi - Indonézia

Család idősebb gyerekekkel

Deluxe szoba

2 éjszakát töltött itt 2017. június hónapban

nothing good except the access”

though it's really centrally located, the hotel is above a seven-floor forgotten mall. it makes us need to drive to the 8th floor to park and reach the hotel. unfortunately, the mall is truly abondoned so there's no plus point in that mall-hotel integration. above all, everything was great and awesome!

Értékelés dátuma: 01 július 2017

Dear Anggi, Greetings from Medan! Allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve. I have shared your feedback with my team who are delighted that you had a pleasant stay. Thank you once again and we look forward to welcoming you back. Best wishes, Andreas General Manager

Válasz időpontja: 04 július 2017

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9,6

Rizal - Malajzia

Pár

Deluxe szoba

1 éjszakát töltött itt 2017. június hónapban

Great Hotel To Stay ”

Great Hotel to stay. Breakfast was Good.

Értékelés dátuma: 30 június 2017

Dear Rizal, Greetings from Medan! Allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve. I have shared your feedback with my team who are delighted that you had a pleasant stay. Thank you once again and we look forward to welcoming you back. Best wishes, Andreas General Manager

Válasz időpontja: 04 július 2017

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10,0

TAN - Malajzia

Üzleti utazó

Deluxe szoba

1 éjszakát töltött itt 2017. június hónapban

Very good. I hope I can stay more day. ”

Really good services and very helpful. I really like their services. The hotel also very very beautiful.

Értékelés dátuma: 18 június 2017

Dear TAN,
Greetings from Aryaduta Medan!
Thank you for taking the time out to provide us feedback. It is really a feedback that helps us improve.
I have shared your feedback with our team who are delighted that you have a pleasant stay.
Once again, thank you for your feedback and we look forward to welcome you again in not too distant future.
Best Regards,
Andreas
General Manager

Válasz időpontja: 22 június 2017

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8,4

William - Amerikai Egyesült Államok

Család fiatal gyerekekkel

Deluxe szoba

1 éjszakát töltött itt 2017. június hónapban

Good stay”

Staff very helpful, breakfast was very good with great selection. The mall next to hotel was helpful. Enjoyed the ice cream shop next door

Értékelés dátuma: 09 június 2017

Dear William,
Greetings from Medan!
Allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
I have shared your feedback with my team who are delighted that you had a pleasant stay.
Thank you once again and we look forward to welcoming you back.
Best wishes,
Andreas
General Manager

Válasz időpontja: 13 június 2017

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7,2

Richard - Szingapúr

Üzleti utazó

Deluxe szoba

1 éjszakát töltött itt 2017. május hónapban

Quick Medan Getaway”

Hotel facilities good with friendly staff and spacious room.

Értékelés dátuma: 03 június 2017

Dear Richard,
Greetings from Medan!
Allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
I have shared your feedback with my team who are delighted that you had a pleasant stay.
Thank you once again and we look forward to welcoming you back.
Best wishes,
Andreas
General Manager

Válasz időpontja: 06 június 2017

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9,6

Ron - Amerikai Egyesült Államok

Pár

Deluxe szoba

4 éjszakát töltött itt 2017. május hónapban

Kitűnő”

Aryaduta is our Medan favorite. The staff are very helpful and friendly. Only complaint was out of 4 days, had to ask for coffee refills every time at breakfast, but best breakfast in town!

Értékelés dátuma: 02 június 2017

Dear Ron,
Greetings from Medan!
Allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
I have shared your feedback with my team who are delighted that you had a pleasant stay.
Thank you once again and we look forward to welcoming you back.
Best wishes,
Andreas
General Manager

Válasz időpontja: 06 június 2017

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7,2

Julia - Indonézia

Pár

Executive lakosztály

1 éjszakát töltött itt 2017. május hónapban

Nice ”

Nice hotel

Értékelés dátuma: 24 május 2017

Dear Julia,
Greetings from Aryaduta Medan!
Thank you for taking the time out to provide us feedback. It is really a feedback that helps us improve.
II have shared your feedback with our team who are delighted that you have a pleasant stay.
Once again, thank you for your feedback and we look forward to welcome you again in not too distant future.
Best Regards,
Andreas
General Manager

Válasz időpontja: 29 május 2017

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8,0

KHOSWANDI - Indonézia

Egyéni utazó

2 éjszakát töltött itt 2017. április hónapban

great hotel”

location, clean, and good hospitality

Értékelés dátuma: 23 május 2017

Dear KHOSWANDI,
Greetings from Aryaduta Medan!
Thank you for taking the time out to provide us feedback. It is really a feedback that helps us improve.
I have shared your feedback with our team who are delighted that you have a pleasant stay.
Once again, thank you for your feedback and we look forward to welcome you again in not too distant future.
Best Regards,
Andreas
General Manager

Válasz időpontja: 24 május 2017

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10,0

tuan - Malajzia

Család fiatal gyerekekkel

Deluxe szoba

1 éjszakát töltött itt 2017. április hónapban

nice hotel with good location”

the breakfast are superb

Értékelés dátuma: 22 május 2017

Dear tuan,
Greetings from Aryaduta Medan!
Thank you for taking the time out to provide us feedback. It is really a feedback that helps us improve.
I have shared your feedback with our team who are delighted that you have a pleasant stay.
Once again, thank you for your feedback and we look forward to welcome you again in not too distant future.
Best Regards,
Andreas
General Manager

Válasz időpontja: 24 május 2017

Többet mutat

Aryaduta Medan

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8,4

athif - Indonézia

Üzleti utazó

Deluxe szoba

2 éjszakát töltött itt 2017. március hónapban

Overpriced”

The price just slightly lower than the international chain the 5 stars hotel. Used to be my favorite destination but the price made me looking for another options.

Értékelés dátuma: 21 május 2017

Dear athif,
Greetings from Aryaduta Medan!
Thank you for taking the time out to provide us feedback. It is really a feedback that helps us improve.
I have shared your feedback with our team who are delighted that you have a pleasant stay.
Once again, thank you for your feedback and we look forward to welcome you again in not too distant future.
Best Regards,
Andreas
General Manager

Válasz időpontja: 22 május 2017

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Aryaduta Medan

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9,2

Jeff - Malajzia

Üzleti utazó

Business deluxe szoba

2 éjszakát töltött itt 2017. május hónapban

Repeat Stay”

Actually one of my top two hotels in Medan

Értékelés dátuma: 19 május 2017

Dear Jeff,
Greetings from Aryaduta Medan!
Thank you for taking the time out to provide us feedback. It is really a feedback that helps us improve.
I have shared your feedback with our team who are delighted that you have a pleasant stay.
Once again, thank you for your feedback and we look forward to welcome you again in not too distant future.
Best Regards,
Andreas
General Manager

Válasz időpontja: 19 május 2017

Többet mutat

Aryaduta Medan

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9,6

Adam - Malajzia

Üzleti utazó

Deluxe szoba

2 éjszakát töltött itt 2017. május hónapban

Kitűnő”

Provide some Business Meeting Rooms for 10 people would be ideal.

Értékelés dátuma: 18 május 2017

Dear Adam,
Greetings from Aryaduta Medan!
Thank you for taking the time out to provide us feedback. It is really a feedback that helps us improve.
I have shared your feedback with our team who are delighted that you have a pleasant stay.
Once again, thank you for your feedback and we look forward to welcome you again in not too distant future.
Best Regards,
Andreas
General Manager

Válasz időpontja: 19 május 2017

Többet mutat

Aryaduta Medan

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8,4

MEIKE - Indonézia

Család fiatal gyerekekkel

Deluxe szoba

2 éjszakát töltött itt 2017. május hónapban

Nice hotel”

Strategy location..

Értékelés dátuma: 14 május 2017

Dear MEIKE,
Thank you for taking the time out to provide us feedback. It is really a feedback that helps us improve.
I have shared your feedback with my team who are delighted that you had a pleasant stay.
Once again, thank you for your feedback and we look forward to welcome you back.
Best Wishes,
Kristofer
General Manager

Válasz időpontja: 15 május 2017

Többet mutat

Aryaduta Medan

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8,0

Yuli - Indonézia

Üzleti utazó

Deluxe szoba

1 éjszakát töltött itt 2016. október hónapban

Quiet room for my activity”

Veri pleasant for this room hotel. nice for resting my mind

Értékelés dátuma: 14 május 2017

Dear Yuli,
Thank you for taking the time out to provide us feedback. It is really a feedback that helps us improve.
I have shared your feedback with my team who are delighted that you had a pleasant stay.
Once again, thank you for your feedback and we look forward to welcome you back.
Best Wishes,
Kristofer
General Manager

Válasz időpontja: 15 május 2017

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8,0

Yuli - Indonézia

Üzleti utazó

Deluxe szoba

1 éjszakát töltött itt 2016. október hónapban

Valueable Room for stay”

Nice, comfy and tidy room. Quiet for lay our mind rest. Thank You

Értékelés dátuma: 14 május 2017

Dear Yuli,
Thank you for taking the time out to provide us feedback. It is really a feedback that helps us improve.
I have shared your feedback with my team who are delighted that you had a pleasant stay.
Once again, thank you for your feedback and we look forward to welcome you back.
Best Wishes,
Kristofer
General Manager

Válasz időpontja: 15 május 2017

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Aryaduta Medan

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8,8

christina - Indonézia

Család idősebb gyerekekkel

Deluxe szoba

1 éjszakát töltött itt 2017. április hónapban

Was a good stay.. Will come back again. ”

I stayed there for 4 nights, overall was okay, but since the first time i came in the room, i saw ants on the table, ants at the bathroom. I didn't know where the ants came from.maybe the housekeeping didn't clean it well.

Értékelés dátuma: 05 május 2017

Dear christina,
Greetings from Medan!
At the outset, allow me to thank you for your feedback. It is feedback such as this that helps us improve.
I have shared your feedback with my Housekeeping team and pest control vendor to re visit our processes to ensure that there are no pests and I do apologize for all the inconvenience this has caused.
Thank you once again for bringing this to my notice and we look forward to welcoming you back.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 10 május 2017

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Aryaduta Medan

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8,0

Ika - Indonézia

Üzleti utazó

Deluxe szoba

4 éjszakát töltött itt 2017. április hónapban

good hotel in Medan”

good hotel to stay in Medan

Értékelés dátuma: 04 május 2017

Dear Ika,
Greetings from Medan!
At the outset, allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
I have shared your feedback with my team who are delighted that you had a pleasant stay.
Thank you once again and we look forward to welcoming you back.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 05 május 2017

Többet mutat

Aryaduta Medan

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8,0

Ika - Indonézia

Üzleti utazó

Deluxe szoba

2 éjszakát töltött itt 2017. április hónapban

nice hotel option in Medan”

it's our first choice for business travel in Medan

Értékelés dátuma: 04 május 2017

Dear Ika,
Greetings from Medan!
At the outset, allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
I have shared your feedback with my team who are delighted that you had a pleasant stay.
Thank you once again and we look forward to welcoming you back.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 05 május 2017

Többet mutat

Aryaduta Medan

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8,0

Mutiara - Indonézia

Csoportos utazó

Deluxe szoba

3 éjszakát töltött itt 2017. április hónapban

Nagyon jó”

The location is very good. Lovely hotel. Good breakfast menu.

Értékelés dátuma: 02 május 2017

Dear Mutiara,
Greetings from Medan!
At the outset, allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
I have shared your feedback with my team who are delighted that you had a pleasant stay.
Thank you once again and we look forward to welcoming you back.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 05 május 2017

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Aryaduta Medan

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6,0

S - Malajzia

Egyéni utazó

Deluxe szoba

1 éjszakát töltött itt 2017. február hónapban

Átlagon felüli”

This is a Five Star hotel but of two star standard for the rooms. Coffee Cups
with stains and the rooms was smelly. Made a complain went into deaf ear. April and May made a booking but cancelled my bookings due to the rooms facility.

Értékelés dátuma: 01 május 2017

Dear S,
Greetings from Medan!
At the outset, allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
Please do accept my sincere apologies over the inconvenience faced during the your stay. I have shared this with my team to determine and eliminate the cause and once again thank you for bringing this to my attention.
Thank you once again and we look forward to welcoming you back.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 05 május 2017

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Aryaduta Medan

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8,8

siong - Indonézia

Család fiatal gyerekekkel

Deluxe szoba

1 éjszakát töltött itt 2015. november hónapban

nice hotel.nice rooms and humble staff”

a good hotel with a great service

Értékelés dátuma: 26 április 2017

Dear siong,
Greetings from Medan!
At the outset, allow me to thank you for feedback. It is feedback such as this that helps us improve and in your case reassure us that our investments in our team members are paying off.
Thank you once again and we look forward to welcoming you back.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 27 április 2017

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Aryaduta Medan

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10,0

Lean - Malajzia

Pár

Kétszemélyes grand deluxe szoba

1 éjszakát töltött itt 2016. május hónapban

Nice and cosy place”

like the swimming pool the most

Értékelés dátuma: 23 április 2017

Dear Lean,
Greetings from Medan!
At the outset, allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
We do take great pride in our swimming pool which is the best in the city by far and we are glad you liked it. I am also glad to let you know that we shall shortly be marking on a soft goods redo and I do hope you like the new and contemporary look which we anticipate to be done by August.
Thank you once again and we look forward to welcoming you back.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 25 április 2017

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Aryaduta Medan

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8,0

Zijie - Szingapúr

Üzleti utazó

Deluxe szoba

2 éjszakát töltött itt 2017. április hónapban

Pleasant Stay ”

I gave 3 stars for cleanliness because I found stains on my bedsheets. Overall the price I paid is very value for money; 2 nights for SGD$150 but without breakfast! They provide massage service to your room.

Értékelés dátuma: 22 április 2017

Dear Ziejie,
Greetings from Medan!
At the outset, allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
I have shared your feedback with our Executive Housekeeper to ensure that there is no recurrence of a similar nature and thank you for bringing it to our notice.
We do look forward to welcoming you back.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 25 április 2017

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Aryaduta Medan

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10,0

Florence - Malajzia

Csoportos utazó

Deluxe szoba

1 éjszakát töltött itt 2016. november hónapban

The best hotel I ever had”

This is one of the finest hotel
Pros:
Hotel is walkable to restaurants
Hotel is clean and the feeling welcomed is there
The room is definitely gorgeous!
Free wifi, charging is hustle free for foreigner as they have USB charging plug
The bed is comfy and make you want sleep more
Bathroom is clean and nice
The staff are friendly and special thanks to Saul Panggabean, frontoffice manager for helping me to create a surprise birthday for my dear friend. He is absolutely helpful.
The breakfast is the best breakfast that I have ever had..:)
Cons:
I can't think of any..:(

Értékelés dátuma: 22 április 2017

Dear Florence,
Greetings from Medan!
At the outset, allow me to thank you for taking the time out to provide us feedback. It is feedback such as this that helps us improve.
I have shared your feedback with my team who are delighted to have been recognised and that you enjoyed your stay.
Thank you once again and we look forward to welcoming you back.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 25 április 2017

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Aryaduta Medan

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5,2

Heidi - Egyesült Királyság

Pár

Deluxe szoba

1 éjszakát töltött itt 2017. január hónapban

Bit of a let down”

We arrived late and it was tricky to check in as we struggled to find the reception. The hotel was okay but I expected something better for th price. I could hear noise from the other guests party. Not the best experience.

Értékelés dátuma: 22 április 2017

Dear Heidi,
Greetings from Medan!
At the outset, allow me to thank you for your feedback which really helps us improve. I do apologize that the lobby greeters and concierge at the Lower Lobby did not guide you to the reception at the Sky Lobby and for the event that disturbed you. We do ensure that music is never past 10 pm in the rarest of cases and is usually until 9pm.
Once again, please do accept our apologies for all the inconvenience caused and we look forward to welcoming you again.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 25 április 2017

Többet mutat

Aryaduta Medan

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9,2

Jamaliah - Szingapúr

Pár

Deluxe szoba

3 éjszakát töltött itt 2017. április hónapban

Thumbs Up”

Recommended. Hotel is big and spacious and definitely worth the money spent.

Értékelés dátuma: 21 április 2017

Dear Jamaliah,
Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service.
I am glad that you found our hotel to your liking. I am also pleased to let you know that recently we are constantly working on upgrading our facilities. We would in due course keep upgrading further and look forward to your future feedback.
Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future when your travel plans bring you back to Medan.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 21 április 2017

Többet mutat

Aryaduta Medan

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8,0

Edo - Indonézia

Üzleti utazó

Deluxe szoba

2 éjszakát töltött itt 2017. március hónapban

Good chioice for a business trip”

The location is strategic enough for those who would like to look for a hotel in Medan for a business trip.

Értékelés dátuma: 20 április 2017

Dear Edo,
Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service.
I am glad that you found our location to your liking. I am also pleased to let you know that recently we are constantly working on upgrading our facilities. We would in due course keep upgrading further and look forward to your future feedback.
Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Dear Melissa,
Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service.
I am glad that you found our location to your liking. I am also pleased to let you know that recently we are constantly working on upgrading our facilities. We would in due course keep upgrading further and look forward to your future feedback.
Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Dear Ron,
Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service.
I am glad that you found our room and breakfast to your liking and our team to be hospitable. I am also pleased to let you know that recently we are constantly working on upgrading our facilities. We would in due course keep upgrading further and look forward to your future feedback.
Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 21 április 2017

Többet mutat

Aryaduta Medan

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8,4

Kenneth - Fülöp-szigetek

Üzleti utazó

Deluxe szoba

2 éjszakát töltött itt 2017. március hónapban

Needs some work on cleanliness”

Staff very good. Facilities need to be upgraded.

Értékelés dátuma: 03 április 2017

Dear Kenneth,
Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service.
I am glad that you found our team to be hospitable. I am also pleased to let you know that recently we are constantly working on upgrading our facilities. We would in due course keep upgrading further and look forward to your future feedback.
Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 11 április 2017

Többet mutat

Aryaduta Medan

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4,8

Muhammad - Malajzia

Egyéni utazó

Deluxe szoba

2 éjszakát töltött itt 2015. május hónapban

Arrogant Lobby Staff, Aryaduta Medan”

My frequent stay at this hotel each and every time to Medan, experience the same with poor check in experience. The hotel check in staff is not well trained with very arrogant attitude. I am now changed my hotel to Aston City Hall Medan which provides me much better services.

Értékelés dátuma: 01 április 2017

Dear Muhammad,
Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service.
Thank you for your feedback on our team on not being hospitable. I do apologize on the inconvenience that happened during your stay. Please be rest assured that this has my complete attention and would work on preventing recurrence.
Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 21 április 2017

Többet mutat

Aryaduta Medan

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6,8

Eng - Szingapúr

Egyéni utazó

Deluxe szoba

4 éjszakát töltött itt 2016. május hónapban

Good location hotel ”

The real value of this hotel is it's location. Right in the heart of the city.
The hotel has great staff, and they were helpful.
I did not use much facilities so cannot comment.

Értékelés dátuma: 01 április 2017

Dear Eng,
Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service.
I am glad that you found our location to your liking and our team to be hospitable. I am also pleased to let you know that recently we are constantly working on upgrading our facilities. We would in due course keep upgrading further and look forward to your future feedback.
Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 21 április 2017

Többet mutat

Aryaduta Medan

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10,0

William - Indonézia

Egyéni utazó

Deluxe szoba

1 éjszakát töltött itt 2016. május hónapban

this place awesome”

best place to relax

Értékelés dátuma: 30 március 2017

Dear William,
Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service.
I am glad that you found our hotel to your liking. I am also pleased to let you know that recently we are constantly working on upgrading our facilities. We would in due course keep upgrading further and look forward to your future feedback.
Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 21 április 2017

Többet mutat

Aryaduta Medan

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10,0

LARRY - Ausztrália

Egyéni utazó

Deluxe szoba

1 éjszakát töltött itt 2016. április hónapban

Debby on reception is GREAT!!”

Really a beautiful stay and such beautiful staff (especially Debby) they are all so helpful and nice

Értékelés dátuma: 29 március 2017

Dear LARRY,
Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service.
I am glad that you found our team to be hospitable. I am also pleased to let you know that recently we are constantly working on upgrading our facilities. We would in due course keep upgrading further and look forward to your future feedback.
Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 21 április 2017

Többet mutat

Aryaduta Medan

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10,0

LARRY - Ausztrália

Egyéni utazó

Deluxe szoba

4 éjszakát töltött itt 2016. április hónapban

AMAZING HOTEL!!”

Really enjoyed my stay! Debby from reception is Amazing!! really helpful, so beautiful also haha,
Seriously it was a great stay and Debby is a great ambassador of her country

Értékelés dátuma: 29 március 2017

Dear LARRY,
Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service.
I am glad that you found our team to be hospitable. I am also pleased to let you know that recently we are constantly working on upgrading our facilities. We would in due course keep upgrading further and look forward to your future feedback.
Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 21 április 2017

Többet mutat

Aryaduta Medan

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10,0

LARRY - Ausztrália

Egyéni utazó

Deluxe szoba

6 éjszakát töltött itt 2016. május hónapban

GREAT HOTEL! Debby on reception is Amazing :)”

Very nice hotel, all the staff are great! Especially Debby on reception, she is so helpful and very good at everything :p great staff

Értékelés dátuma: 29 március 2017

Dear LARRY,
Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service.
I am glad that you found team to be hospitable. I am also pleased to let you know that recently we are constantly working on upgrading our facilities. We would in due course keep upgrading further and look forward to your future feedback.
Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 21 április 2017

Többet mutat

Aryaduta Medan

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8,4

Edrick - Szingapúr

Üzleti utazó

Deluxe szoba

1 éjszakát töltött itt 2015. december hónapban

Good Business Class Hotel”

Buffet breakfast spread was good. location was great.

Értékelés dátuma: 13 március 2017

Dear Edrick,
Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service.
I am glad that you found our breakfast and location to your satisfaction. I am also pleased to let you know that recently we are constantly working on upgrading our facilities. We would in due course keep upgrading further and look forward to your future feedback.
Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 21 április 2017

Többet mutat

Aryaduta Medan

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10,0

Satria - Indonézia

Pár

Deluxe szoba

2 éjszakát töltött itt 2017. február hónapban

Nice Hotel”

Nice hotel

Értékelés dátuma: 09 március 2017

Dear Satria,
Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service.
I am glad that you found our hotel to your liking. I am also pleased to let you know that recently we are constantly working on upgrading our facilities. We would in due course keep upgrading further and look forward to your future feedback.
Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 21 április 2017

Többet mutat

Aryaduta Medan

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8,8

Ika - Indonézia

Üzleti utazó

Kétszemélyes grand deluxe szoba

1 éjszakát töltött itt 2017. február hónapban

great hotel to stay at Medan”

Good location

Értékelés dátuma: 06 március 2017

Dear Ika,
Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service.
I am glad that you found our location to your liking. I am also pleased to let you know that recently we are constantly working on upgrading our facilities. We would in due course keep upgrading further and look forward to your future feedback.
Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 21 április 2017

Többet mutat

Aryaduta Medan

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6,8

susanto - Indonézia

Üzleti utazó

Deluxe szoba

3 éjszakát töltött itt 2017. február hónapban

Jó”

Room is spacious but too dark,design of swimming pool is awesome but too bad the maintenance is bad,the water is cloudy,and the security downstair (entrance) is always go somewhere else having chit chat with his friend,I already go in the entrance door for a few step then he called me go outside again to check my bag...very bad attitude...

Értékelés dátuma: 02 március 2017

Dear Mr. Susanto,
Thank you for your feedback. It is really helpful in ensuring we are better able to take care of our guests. I am delighted to let you know that we would be embarking on a soft goods redo by August and the rooms would undergo a contemporary look. Apologies also for the maintenance, I have shared this with my team. I am also deeply disappointed at the security guard and I have shared this with my Security Manager.
Once again thank you for your feedback. We do look forward to welcoming you back.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 25 április 2017

Többet mutat

Aryaduta Medan

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8,0

M - Indonézia

Üzleti utazó

Deluxe szoba

1 éjszakát töltött itt 2017. február hónapban

nice”

Nice location, nice food, cocok untuk bisnis trip maupun family trip.

Értékelés dátuma: 01 március 2017

Dear M,
At the outset, allow me to apologize for the delayed response as I believe it is a new feature from Agoda to response guest review and also wanted to thank you also for taking the time to tell us about your experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Also, I am pleased to let you that we are constantly working on upgrading our facilities. We would keep upgrading further and look forward to your future feedback. Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 21 április 2017

Többet mutat

Aryaduta Medan

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7,6

Jeffrey - Indonézia

Üzleti utazó

Deluxe szoba

4 éjszakát töltött itt 2017. február hónapban

nice”

it was a good stay but bed is hard.

Értékelés dátuma: 01 március 2017

Dear Jeffrey,
At the outset, allow me to apologize for the delayed response as I believe it is a new feature from Agoda to response guest review and also wanted to thank you also for taking the time to tell us about your experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Also, I am pleased to let you that we are constantly working on upgrading our facilities. We would keep upgrading further and look forward to your future feedback. Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 21 április 2017

Többet mutat

Aryaduta Medan

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8,0

Ika - Indonézia

Üzleti utazó

Deluxe szoba

1 éjszakát töltött itt 2017. február hónapban

It's a good hotel”

We always us this hotel while visiting Medan

Értékelés dátuma: 22 február 2017

Dear Ika,
At the outset, allow me to apologize for the delayed response as I believe it is a new feature from Agoda to response guest review and also wanted to thank you also for taking the time to tell us about your experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Also, I am pleased to let you that we are constantly working on upgrading our facilities. We would keep upgrading further and look forward to your future feedback. Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager

Válasz időpontja: 21 április 2017

Többet mutat

Aryaduta Medan

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10,0

Ika - Indonézia

Üzleti utazó

Deluxe szoba

1 éjszakát töltött itt 2017. február hónapban

Great hotel in Medan”

We always us this hotel while visiting Medan

Értékelés dátuma: 22 február 2017

Dear Ika,
At the outset, allow me to apologize for the delayed response as I believe it is a new feature from Agoda to response guest review and also wanted to thank you also for taking the time to tell us about your experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Also, I am pleased to let you that we are constantly working on upgrading our facilities. We would keep upgrading further and look forward to your future feedback. Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.
Best wishes,
Kristofer
General Manager