Listening is the effective business builder’s forgotten communications skill. Active listening will help you gain the edge personally and professionally in your communication efforts. Your business effectiveness will increase as you apply these skills. This customer service skill will help you and your team to enhance your productivity in business! Listening enhances your communication skill set.

We have encountered tough times in the past and are currently working through another series of challenges. These are the times when our creativity and persistence are stretched. These are the times when our commitment to growth and profitability are challenged. Here are many ideas which,can give you a competitive edge. They will enable you to out-market, out-think and out-perform your competition

Creativity and applied innovation are success tools used by top performing business owners, professionals, and leaders. This skill provides a competitive edge in this global market. As committed professionals, we are paid for our ability to creatively solve problems by providing services or products. Creativity and innovation are need to serve and solve client and membership needs.

Customer service is not 'a part' of your business...Customer service 'IS' your business! Business success is built by establishing mutually profitable relationships; relationships where you make the customer (client) feel special.
When you ‘Make ME Feel Special!’ you enhance your chances to convert me from a one-time customer to a raving fan and long-term profitable client and champion.

In 15 Secrets to Growing Your Money-Smart Business, you will discover practical ways to save money, work smarter, and simplify. It’s easier than you think. You’ll start with the essentials of the Frugal Business model: Saving Money. Working Smart. Simplifying your business. You will build on those to create and grow a solid, sustainable business.

Do you have a good business and want to make it great?
Discover the proven business building strategies from Award Winning Business Strategist and Best Selling Author, George Zenon. These strategies have been tried and tested in over 300 businesses and will help you maximise the performance of all areas of your business as well as create more profit, scale and success.

Many are attracted to entrepreneurship for the wrong reasons and are soon frustrated out of business because they don’t have it in them, while some others have it, but still fail in business just because they don’t know how to succeed as an entrepreneur. This book will confirm to you where you truly stand, and show you the pitfalls you must avoid to have an enduring success as a business person.

100 lessons from athletes to give you power, confidence and fortitude at work! From athletic competition to corporate success, Six-Word Lessons for Strength-Based Business Success brings you 100 tips that are borrowed from athletes and applied to business. Translating the principles used by elite athletes, Kate shows you how to apply these principles to your next meeting or negotiation.