I am having difficulty setting up tasks to properly deploy McAfee Endpoint Security for Mac Suite 1.2. I am able to create and deploy tasks to push the McAfee Agent to a MacBook OSX (Lion). But I cannot get the tasks to deploy the Endpoint Security Suite. Does anyone have any suggestions?

Summary

To troubleshoot issues pertaining to policy enforcement and installation/removal of a McAfee Mac product, you must have access to view the McAfee Agent log file located in /library/mcafee/cma/scratch/etc/.

Problem

You see the following error when you navigate to the McAfee Agent log file using the Mac Finder (default path: library/mcafee/cma/scratch/etc/):

The folder "scratch" can't be opened because you don't have permission to see its content

The Scratch folder shows a red No Entry icon.

NOTE: You see his error is seen even if the administrator is logged onto the client.

Cause

By default on the Mac, the McAfee Agent Scratch folder is assigned restricted access.

Solution

Change permissions on the Scratch folder for Everyone to Read Only, using an administrator account.

Via the Mac Finder, right-click the Scratch folder and select Get Info.

In the Sharing & Permissions section, click the padlock symbol to make changes.

When prompted, provide the administrator account name and password, then click OK.