If you need something that we think will benefit all of our users, we will add it to the system for free! How is that for support? Otherwise our low development rate will ensure that you get exactly what you require.

Most new users say that using CharityMaster is so easy, they don't really need any training. However, we know that nothing is ever that easy.

In addition to the extensive on-line help system with over 300 screens of detailed step by step instructions, we offer a one hour web seminar after you buy and an extensive and growing list of tutorials that you can download at any time.

No. We don't believe that web based systems properly serve the smaller members of the not-for-profit sector. However, we have partnered with a hosting company that can host both CharityMaster and QuickBooks. This gives you all the benefits of a web based solution at a much lower cost. Click HERE for details.

When considering a web based system, you should think of the following:

Who controls your data? If you decide not to renew your contract, can you get your data back easily and will it be in a form that you can import into another vendor's software? (By the way, having heard many horror stories, we strongly recommend that, if you sign up with a web based system, that you download all of your data at least once a month.)

What safeguards you from significant price increases? You can buy a perpetual license for CharityMaster and so there is no such thing as a price increase.

If you are a Canadian charity, the Canada Revenue Agency requires that your accounting records be stored in Canada. Ask the big guys where your data will be stored?

Will the vendors of the web based system make the customizations you require - at no charge?

Some of the major software suppliers to the non-profit sector charge $1,500 per year or more for hosting between 1,000 and 5,000 names. Compare that to CharityMaster's one time cost.

Yes. To do this, the QuickBooks program must be on a computer that is connected to the web.

The QuickBooks Connector that is provided with CharityMaster must be installed on the same computer as the bookkeeper's QuickBooks program. CharityMaster will then connect over a VPN (Virtual Private Network) with the QuickBooks Connector which will, in turn, connect with the QuickBooks company file that contains your data.

CharityMaster can make all of the QuickBooks entries including bank account deposits and extensive reports will allow you to provide all required information to your bookkeeper.