Cover Warranty

Swim Spa & Hot Tub Cover Manufacturers Warranty

Your cover is exposed externally to all weathers & wildlife, internally to the water treatments and the stresses of lifting the cover on and off your spa. To help prolong the life of your cover we have put together this basic guide / warranty.

Topside of the cover

Do not sit or stand on the cover, or allow dogs to lie on top of the cover.

Do not apply heavy objects on the cover

Do not let mould or dirt build up on the cover - wash clean as required

Do not position the cover near walls or sharp objects which may result in damaging the cover

Do treat your cover on a regular basis with a good UV protectant.

Underside of the cover

When topping up or refilling your tub hose down the underside of your cover with fresh water to remove any dried on chemical residue.

When dosing your tub ensure that you completely remove your cover and leave off for at least 5 minutes to allow the chemical gasses to disperse. When shock dosing we would recommend leaving off for 10 minutes if possible.

Use the correct approved sanitisers for Hot Tub use. The two main sanitisers are Stabilised Chlorine Granules and Bromine. Other products may not be suitable and may cause damage to your tub, cover or headrests.

Cover Warranty:

Your cover is warranted 100% against defects in materials and workmanship for a period of 12 months.

1) The warranty applies to the original purchaser and is only applicable for covers within the mainland UK. We may at our discretion honour a warranty for a cover outside of the UK but the purchaser would be responsible for all transport costs to and from the factory.

2) If the cover is properly cared for, cleaned and conditioned we will repair or replace the vinyl cover or inserts, at our option, at no charge for materials and or labour.

3) If a cover and or insulated inserts are returned to us damp, wet or dirty we will be unable to inspect the cover or inserts for health reasons. Should this happen the cover will be returned to the customer at the purchasers expense for cleaning / drying.

c) Straps are for securing the cover only. Tie down straps can tear or tear the vinyl immediately above the strap if dragged, used for lifting the cover or the cover is lifted without first unlocking all of the tie down straps. Damage can also be caused during storm weather.

d) Fading or minor colour deterioration inside and outside

e) Material abrasions due to misuse

f) Water ingress to the insulation boards due to damage/holes in the top side of the cover from birds or other animals.

g) If the cover is used for comercial use (after 01/01/2016).

h) If the cover was bought before 01/01/2016 - If the cover was bought before the stated date, and is less than one year old, we can put you in touch with the previous manufacturer who issued the warranty, but are not liable for any decision made.

Transit Insurance:

Please do not sign the delivery driver's paperwork until you have un-wrapped and inspected your cover as claims for any damage after signing are not covered by transit insurance. If the cover was delivered and left on your property without a signature and you find the cover has been damaged in transit, you must notify us within 24 hours of receipt of your cover.

If your hot tub model is not listed, please get in touch by email or phone 0845 217 0581 for a quote.

Made to order Supreme Hot Tub & Swim Spa Covers to suit any Hot Tub or Swim Spa. Top quality manufactured covers. Custom made to your specifications in 14 Working Days. All Bespoke Covers are made with the finest top grade materials and superb industry leading craftsmanship.

FREE Delivery with all Hot Tub and Swim Spa Covers within Mainland England or Wales. Free Delivery on all Rigid Hot Tub Covers & all covers come with a 1 year warranty.

Delivery is normally 14 Working Days. Covers from £315.00 for a 4"-2" Tapered cover to suit the models listed above.

In England and Wales we have 2 experenced drivers that make your delivery. This ensures that there is no damage on delivery from the courier.

We also offer a removal service for your old cover from £39.99

You may choose to upgrade your cover thickness or add either/both of our two options for an extra charge.

If your cover is larger than 96" or a non-standard shape (a shape not shown on our order diagram) then please
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the measurements to enable us to provide you with a quote. We supply custom covers with high standard specification and offer several options to enhance the specification of your hot tubs cover.

Continuous Heat Seal Option - As standard where the cover folds in half, you will have two steam pads at either end. A Continuous Heat Seal runs the whole length of the cover hinge which helps improve the efficiency of your cover as this option will reduce heat loss through this central area.

Double Wrapped Core - As standard each cover insert has a moisture barrier wrapped around to protect it. With this option we offer to wrap the inserts twice for extra protection against water ingression.

Pool and Spa Covers offer three different tapered options.

Our Standard Deluxe cover is tapered 4" thick to 2" to allow rain water to run off.

However, whichever thickness you choose, the same quality hand craftsmanship applies and the finest quality materials are used.

Brands

Here are a list of hot tub manufacters.

Swim Spa & Fitness Pool Covers

Made to order Supreme Swim Spa Covers to suit any Swim Spa. Top quality manufactured covers. Custom made to your specifications in 4 Weeks. All Bespoke Covers are made with the finest top grade materials and superb industry leading craftsmanship. FREE Delivery with all Swim Spa Covers within Mainland England or Wales.

Pool and Spa Covers offer top quality replacement bespoke covers at fantastic prices. Ours Swim Spa Covers are from £725.00 including VAT and Delivery; however the quality will not be compromised compared to the influx of low priced, low quality Chinese imports.

Special Bespoke Swim Spa Covers from £725.00 including VAT and Delivery

Specifications:

Where the covers folds in half, you will have two pouches at either end. A Continuous Heat Seal runs the whole length of the swim spa cover which helps improve the efficiency of your cover as this option will reduce heat loss through this area.

Our covers, depending on the size, will either come with a 6" - 4" or 6" - 3" taper for maximum insulation and taper to allow water fall off.

If your cover has rounded corners, look at the diagram to show how to measure the radius measurement. All covers come with a 1 Year warranty.

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You may need a quote?

If your required cover is over 96 inches (2.44m) across in either direction or a special shape (ie kidney, heart, raised speakers) then you'll need to request a quotation - this can be done online using our cover quotation form or call us now on 0845 217 0581.