1-800 Is Hiring Full Time Customer Service Reps Again

September 16th, 2013

1-800-FLOWERS.COM’s customer contact center is currently recruiting agents for its Work from Home Customer Service team. The Sales and Service Specialists will be completing transactions in real time, working simultaneously with multiple software applications; appropriately identifying and escalating unresolved issues.

Must be a resident and live in the following states: Delaware, Illinois, Montana, New Hampshire, New Mexico, New York, Ohio, Oklahoma, and Oregon

Qualifications

Highly PC literate and have their own PC with a reliable high-speed Internet connection

Ability to type 35 words per minute is essential

Prior call center experience strongly preferred

Applicants must be 18 years of age or older and have a high school diploma or GED to apply

Antivirus Software: Valid software with current and updated virus definitions.

Primary dedicated telephonic line with the ability to disable features such as call waiting, forwarding, etc. Cellular/Wireless phones are NOT permitted.

Digital Telephones & VoIP Telephones are permitted as your primary or alternate phone lines, services such as Skype, etc. Google Voice is not permitted. Voice services such as Magic Jack that connect through a USB port are NOT permitted.

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