The Psychology of Communication: Styles and Behaviours

July 8, 2015 @ 17:30 - 19:00

The number one cause of failed projects is poor communication. Deon’s research validates what Agilists have been saying for over a decade: “Individuals and Interactions over Process and Tools”. When all the world’s knowledge is literally at our fingertips, trust is not only earned by what you know, but also by how you communicate what you know. In this interactive, thought-provoking talk Deon will show how to make your message land when people differ in communication styles and behaviours. Deon will also share some insight about communication styles across cultures – something we have to deal with as we scale Agile across geographically dispersed teams.

Deon Basson, is one of the global leaders in communication from a humanistic perspective. Deon guides business leaders on how to build great teams, projects and create improvement through effective communication.

Deon’s talks, training and speaking engagements take him around the world. He has received numerous awards for his understanding of communication. He is currently working on his PhD which focuses on the soft skills that differentiate the top achievers.