The company has a wonderful commitment to their mission. Employees are selected at random to meet with the CEO to give feedback-one of my concerns was resolved by the end of the day. Great employee focused culture - frequent team parties, celebrations, recognition.

The end product makes lives better for people. The company has many well intentions, and most of the employees are good. Decent benefits, esp if you are single. Lots of potential, but the culture needs to change.

Cons

Massive amounts of red tape and crisis management. Upper management doesn't seem to truly understand the impacts of some of their decisions on the front lines. Focused more on short term numbers rather than looking at the bigger picture. Training is very poor, and it causes high turnover in the admin staff.

Advice to Management

Spend a couple weeks at a branch and see how much of the time is spent doing work, versus navigating inefficiencies.

Since losing Ivan Sable, CEO, the company has been misled by executives from other industries that have no idea how to run an O&P based business; the disaster pus stock decline proves it.

Advice to Management

Replace all upper leadership including the CEO. Oxygen salesmen don't have the knowledge or experience to be zone VP's. Regional VP's should interview for their positions instead of being chosen through long term friendships. Hanger needs to be treated like a real company instead of a fraternity.

poor management high turn over lack of management training program lack of skills training

Advice to Management

since the organization takes seriously the principle of hiring high quality staff; it is best to promote within or your people will continue to leave the organization. Centralize and standardize or it will continue to be very costly to stay profitable.