New high-speed notification solution for time-sensitive messages and alerts

FRESNO – The Fresno Police Department is proud to announce the launch of our new CodeRED community notification system to send important alerts and time-sensitive messages to residents of Fresno. Along with emergency and critical messages, the CodeRED notification system can also enhance our community engagement via the release of important but non-emergency information ranging from road closures and special event schedule changes, and even include other City of Fresno services.

“Upon evaluating our current notification system and other available options, we chose CodeRED for its innovative features, user-friendly platform, and information security,” said Fresno Police Chief, Jerry Dyer. “We’re excited to have the ability to communicate with our residents through text, phone, email and social media.”

Registration for this notification service is customized, allowing residents to choose which alerts they’d like to sign up for and how they would prefer to receive them. Residents can choose several different methods: landline, cell phone, email, text message, TTY, or a combination. These alerts can be specific to streets, neighborhoods, or regions so that residents in affected areas are sure to receive this valuable information.

The benefits to using CodeRED don’t just pertain to residents, as our staff members may also use the same system to communicate emergency information with one another. This will help us ensure that our emergency response and daily operations are even more efficient.

Additionally, residents and visitors alike can keep track of alerts in our city with the CodeRED Mobile App, which notifies smartphone holders of real-time alerts in the area. Similar to the online registration, users choose which notifications they’d like to receive via the app. Authorized Fresno Police personnel will have access to the ECN Launcher - an app that allows officials to create and send messages on the go from any smartphone or tablet within seconds, without requiring a computer.

“The mobile technology for CodeRED is extremely advanced, providing us enhanced flexibility to issue general and/or emergency messages,” said Fresno Police Chief, Jerry Dyer. “We can launch alerts from anywhere at any time, and residents potentially impacted by weather and other time sensitive events will receive them directly to their smartphones. This all happens within seconds.”