Utterly useless from point of offer accepted through to completion. Overall sale took weeks longer than necessary as they had no grip at all on solicitors etc. Calls never returned,emails ignored, requests forgotten. I would strongly advise steering completely clear of them. I made another small request 2 weeks ago that should have taken them 2-3 mins to do and I've still not had it. Complete joke.... read full review

I was asked my Clive and David (the seller, a very good friend of Clives') to first provide evidence that I was a suitable person for the neighborhood and my girlfriend put together a document about us for David to review. We also had to attend an interview with Clive and David before our offer would be accepted to make sure we were a good fit, which itself is discriminatory but that is just the beginning.
Our offer was finally accepted £15k over the asking price to make sure we secure... read full review

What agent could do to change your mind?

Estate agents have a legal responsibility to be honest to both the seller and the buyer. Deliberately misleading a buyer or seller is not only a terrible service but it\'s actually a criminal offence as it is trying to deceive to gain money.
I wouldn\'t have even cared about the fact that the company is disgracefully poor at customer service if they had at least adhered to the already flimsy regulations but they couldn\'t even do that.