Ba/lounge/food service

I had dinner in the lounge.

There was no one around when I walked in, the bar staff were not very friendly, forgot my water, did not know the answer when I told him there were no tomatoes in my salad as I thought there should have been and the pastry was actually burnt on the pear and stilton tarts. The dial 9 for outside line did not work. The parking situation is absolutely terrible just to try to check in and then to pay to park is extremely expensive. Plus the fact of them charging a 2% surcharge to use a credit card is shocking.

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M Rowan

September 2013

Friendly but could improve

We booked a small double room as we were only staying one night.

The room was indeed small, even a single bed in the room would have been pushing it. The room was in the attic and quite hot even with the window open. The paintwork and carpet were very tired in some areas. However the breakfast was good, hot and plenty of it. The car park was so small, it took ages for us to get our Land rover out. The staff were friendly especially at breakfast and the cleaners. I would stay here again but book a larger room and take a smaller car.

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D Eadie

August 2013

Royal Adelaide

Compared to other 4 star hotels in the area the Royal Adelaide falls short on standards.

I guess it should be 3 star The TV in the room had a fault and the staff stated that they could not fix it after 2 attempts and it was left at that!!

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Gary W

July 2013

Excellent

Right in the heart of Windsor, easy to find an lovely looking hotel.

From booking to leaving everything was easy and simple, no problems at all an would stay again or recommend to anyone.

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S James

June 2013

Great location and lovely room

We booked at the last minute for Ascot and were thrilled with the room - great size, immaculate and incredibly helpful - Sarah sorted out all our questions immediately and was very welcoming on arrival.

househunting trip

my mark for the food is only because the eggs both days were over cooked and I prefer runny yolks.

overall everything was very good. you may like to know that there are numerous stairs and no lift, but this added to the quirkiness of the old hotel. staff excellent, but may seem a little stern as some are foreign. very enjoyable stay, great mattress in room37

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Robert T

June 2013

Good hotel in great location

Location good, short walk to town centre and castle.

No street parking (all residents permits only) so park at hotel. Hotel clean and well decorated and staff all lovely and helpful. Had booked a small room, so pleased when arrived as not too small. However bed seemed very small and floor sloped giving very poor nights sleep. (room 40---suggest repositioning and enlarging the bed). The poor nights sleep was unfortunate as the hotel is generally very good.

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W Smith

May 2013

Nice quiet hotel.

Easy walk into town centre

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michaela r

May 2013

Good Location

Warm welcome and very accomodating throughout the stay.

Room not very large, however had everything you would expect to need. Location of hotel ideal, only a few mins walk to castle and town.