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first, it feels like being home, a regular house, not like a hotel....I like that, and it has everything you need, strong internet, close to city buses, a walk to walmart, a walk to the movies, a walk to the beaches, the neighborhood is quiet, I even sleep on the balcony and let the breeze blow, and you cannot beat...

Although the communication from the hostel was great and they accommodated my late night arrival very painlessly with no additional charge, I booked a private room and the room did not have a lock!!!! Not only that, but the hotel room doors are those metal screen doors for houses... So it's like a tiny latch handle and a metal screen......

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Helpful?

Thank Katelyn G

Puerto R, Manager at San Juan International Hostel, responded to this review

Fransisco is a real gentleman and super friendly and helpful. The hostel is old with a lot of history, its clean and cosy! The location could be better, its walking distance to la placita, about 10 minutes I would say and 20-30 min walk to the beach. Its close to the bus stop which takes you to both beach old...

I see a lot of bad reviews from people who didn't even get to stay here because they cancelled their reservation. Believe me, you are lucky!
I stayed there for one horrible night in the girl's dorm close to the balcony.
First of all, the location is awful, but oh well, you're only there for a couple of nights, you...

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Thank Vallano

Puerto R, Owner at San Juan International Hostel, responded to this review

Yes; we are as serious as a Heart Attack about our rules and regulations. Among other: quite time; no illegal drugs; no visitors; payment to be completed in accordance to our rules.
(So far no, one steal on premises reported; among other due to our strict set of rules).
To evaluate potential customers behavior (writing; calls, other), as part of...

This place is literally in the ghetto. When I got there with my sister, my taxi driver waited for us to make sure we would get in to the place. When we got there it was night time and 4 other people were waiting outside the doors to get in, but no one came when the doorbell was rung. After...

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1Thank KFox7

Puerto R, Owner at San Juan International Hostel, responded to this review

Although this type of response is accepted by the Trip Advisor webpage, we at SJIHostel do not consider valid or appropriate that people that did not stay with us review our services and facilities. We do know that recently two people made a reservation but refuse to make the corresponding payment in their due time without communicating any special circumstances...

Took our deposit for the room and when we arrived they said "no bed for you" and slammed the door in our faces. 5 people out of a place to stay. Not to mention a rude old lady who wouldn't help us in any way. Do yourself a favor and don't stay here. Don't trust these people with your money...

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1Thank ZachGirgenti

Puerto R, Owner at San Juan International Hostel, responded to this review

As one of our house rules, "payment is to be completed before 7 pm on arrival date". This is to prevent no-shows and also to serve guests that may be requesting for a last-minute accommodation. An electronic invoice is sent upon booking completed as part of the reservation confirmation process and also as a tool to facilitate payment on line...

Absolutely the worst experience I've ever had dealing with a room. Turned away 3 reservations with no explanation after paying a deposit a month in advance.. "We have no room for you" is what they "yelled" at us through the locked gate and shut the door. So I lost my deposit and the door was shut in my face. Good...

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1Thank Chad H

Puerto R, Owner at San Juan International Hostel, responded to this review

As one of our house rules, "payment is to be completed before 7 pm on arrival date". This is to prevent no-shows and also to serve guests that may be requesting for a last-minute accommodation. An electronic invoice is sent upon booking completed as part of the reservation confirmation process and also as a tool to facilitate payment on line...

First off, I made a reservation over a month ago for 3 beds to stay there and I even paid a small deposit. The WEBSITE CLEARLY STATES IF YOU ARRIVE AFTER 7PM YOU MUST PAY CASH. My friends and I arrived there at 9pm and rang the door bell multiple times. Never got an answer. There were even 2 other...

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1Thank Dria T

Puerto R, Owner at San Juan International Hostel, responded to this review

As one of our house rules, "payment is to be completed before 7 pm on arrival date". This is to prevent no-shows and also to serve guests that may be requesting for a last-minute accommodation. An electronic invoice is sent upon booking completed as part of the reservation confirmation process and also as a tool to facilitate payment on line...

San Juan International Hostel is a great place to stay and meet people from all over the world. We, a community service group from Boston, stayed here for a week and enjoyed the facilities and company. Francisco, the person in charge, is extremely kind and accommodating, he helped us out multiple times throughout the week!

This place is the worst ever! Please be careful with this hostel. They are very dishonest. I booked a room for December 30, 2015 and without any further notice or reason they canceled my reservation. After calling many times, they finally answer and told me "we don't want to do business with you" and hang up on me. They didn't...

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2Thank Israel B

Puerto R, Owner at San Juan International Hostel, responded to this review

Since the beginning of our operation we have been very committed to our customers stay. We are not drive only because of monetary benefit, but to provide the best possible stay for our guests. It is because of this that we do take very seriously to keep the right of admission even if this mean to stop income, don't matter...

Amenities

Highlights

Free High Speed Internet ( WiFi )

Free Parking

Room types

Kitchenette

Internet

Free Internet

Free High Speed Internet ( WiFi )

Services

Free Parking

Official Description (provided by the hotel)

Welcome to San Juan International Hostel! We are a friendly, safe, and clean hostel located in San Juan, Puerto Rico. San Juan International Hostel prides itself on offering the most affordable accommodation on the entire island! Stay one night or many, and you will instantly feel like a local. Nowhere else in San Juan can you escape the crowds and tourist traps while still being able to experience everything the city has to offer!...more less

Additional Information about San Juan International Hostel

Address: 1452 Calle America, San Juan 00909-2651, Puerto Rico

Region:Caribbean > Puerto Rico > San Juan

Price Range:
$34 - $77 (Based on Average Rates for a Standard Room)

Hotel Class:1.5 star — San Juan International Hostel 1.5*

Number of rooms: 12

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