Needs action not yet published???

Member

I am having trouble uploading the image to explain this scenario in greater detail, so bear with my explanation.

This is a weird one...

I created a Plus local account for a client around 3 months ago. I have struggled to see any movement past page 3, so I decided to make some changes via the dashboard to see if I could increase the ranking.

I searched for the Plus Local page, which shows a full listing incorporating all the info and photos I added, so all good so far.... I then clicked on 'manage this page'. Once in the dashboard I can see 2 identical listings of the business I have been working on both saying ( Needs action not yet published, verify ownership???)

If I click to edit either of the listings most of the fields are blank... as if the listing has never been touched.

Further info: I created the account, and uploaded all the relevant data. I didn't create 2 listing for the same business.

Not too sure what I can do, as I don't want to start all over again... seems like a bug. Anyone else had this problem?

Member

I searched for the Plus Local page, which shows a full listing incorporating all the info and photos I added, so all good so far.... I then clicked on 'manage this page'. Once in the dashboard I can see 2 identical listings of the business I have been working on both saying ( Needs action not yet published, verify ownership???)

If I click to edit either of the listings most of the fields are blank... as if the listing has never been touched.

Sorry meant to answer this earlier I have a suspicion, let me try to explain.

I've seen lots of problems like this when people go in the wrong door. What I mean by that is you are going through the front door as in clicking "MANAGE THIS LISTING" right on the page. I think when you did that it created these bare listing dupes.

Trying to claim or even just logging into the clients page using the front door, by clicking on "MANAGE THIS LISTING" on the page - can cause unintended consequences & lead to confusion.

Member

No problem, I appreciate your busy. I had the same trail of thought so I tried both and get the same results! sorry I should have mentioned it. So weird cos the live listing is fine just not ranking where I want it. Who knows how I will ever be able to make changes to the listing!

Oh BTW on a different note I tested your theory (removing the location and company name in the description) for 2 separate clients and they both jumped up in the rankings.

No problem, I appreciate your busy. I had the same trail of thought so I tried both and get the same results! sorry I should have mentioned it. So weird cos the live listing is fine just not ranking where I want it. Who knows how I will ever be able to make changes to the listing!

Oh BTW on a different note I tested your theory (removing the location and company name in the description) for 2 separate clients and they both jumped up in the rankings.

Well nice on the ranking increase. Great to hear they both jumped up. Cool!

Hmmm on the other issue though. Was hoping it would be that easy but had a funny feeling it would not be.

Are you comfortable posting a link so I can check a couple things? If not, PM it to me. I'm curious to see it. And either way you do it, please let me know if there is anything different live than what you remember having in dash.

If you are talking about "story" then you are talking about a plain G+ page, not connected to Local or GMB. In that case does not matter. That page won't rank so does not hurt to put whatever in there.

This thread was started over 4 years ago, so I'm going to close it now since almost everything has changed now and this could confuse someone.