This policy pertains to the EMDR Basic Trainings, Advanced Clinical Applications Workshops and Book Course:

Cancellations and refunds will be granted according to the following conditions:

• Registration funds can be transferred to another training date up to fourteen (14) days prior to the starting day of the program, less an administrative processing fee of $35.

• All refunds will incur a $60 administrative processing fee.

• No refunds will be made for “No Shows” (a “No Show” is a person who registers for a program but who does not cancel registration or attend the program).

Refunds will be processed as they are received or after the conclusion of the program, depending on the program date and when cancellation occurs. Refunds may take up to five to seven business days to process.

If EMDR needs to cancel the program, EMDR may elect to offer transfer of registration to another training session, provided such a training session is scheduled and space is available.

If EMDR determines that a participant must be removed from the workshop/conference for inappropriate or illegal conduct, EMDR will not provide a full refund of workshop/conference funds.