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As a foundational technology, text analytics has a lot of versatility, but its broad potential use can make it difficult to explain to prospective users. Whatever a company's pain point, chances are that text analytics can be part of the solution, and there is plenty of room for growth, both across different industry verticals and horizontally within an organization.

Karyn German

VP Customer Care, NewsGator

Karyn German provides executive oversight for professional services and customer care at NewsGator. She spearheads the development of consulting offerings for companies looking to achieve success in the deployment of enterprise social computing initiatives. NewsGator Social Sites is a social computing solution built into Microsoft Office SharePoint Server 2007. Social Sites gives enterprises better ways to collaborate, share content, expand employee knowledge and improve productivity.

Articles by Karyn German

The seismic success of Facebook, Wikipedia, Twitter and other social computing tools sets the bar pretty high for social computing initiatives within the enterprise. Though viral in the consumer realm, social computing tools require careful handling—and sometimes a little push—to achieve the desired results in a business context. What businesses typically expect out of social computing tools are powerful new ways to discover expertise...Posted July 07, 2009