Our client is a leading outsourced contact centre services company. They are a communication specialists delivering both multi-channel outsourcing call centre services to our customers with cutting-edge interaction solutions. Job Description:· Handle inbound calls and be the single point of contact for our customers. · Handle customers’ enquiry and requests with professionalism.· Manage and resol ...

Responsibilities:Develop new business leads and clientele base in the Corporate Industry.Provide dedicated services and relationship building with existing clients.Identify new markets and business opportunities through research and analysing market trends that ensures attainment of company sales goals and profitability.Monitor aging and follow up payments.Follow up on cold-calls to potential pros ...

Contract Duration: 1-2 years (subjected to extension)Location: TampinesWorking Hours: 5 days work week including weekends(Must be able to perform shift duties) Job Description• Register customers and data entry• Perform document checks and verification• Assist in registration for courses and booking of facilities• Process applications for a range of government services and grants• Process appeals ...

Job Responsibilities:Handle customers’ enquiries, complaints and feedback across all business divisions Respond to enquiries and requests received through emails and WhatsApp within expected turnaround time Engage and manage complaints promptly, investigate cases thoroughly and work to provide appropriate solutions; follow up to ensure resolutionIntroduce and recommend appropriate services to cus ...

Responsibilities:Reporting to: Senior Marketing Manager.Execution and monitoring of customer care program, database management and CRM initiatives for the market.Assist in the implementation and management of CRM program to enhance the ownership experience.Follow up on walk-in’s to understand their customer’s experience at assigned showroom within 48 hours.Assist in the full implementation of the ...

Responsibilities:To support the Operations Manager to manage and ensure smooth daily operations.Assist to monitor daily movement, troubleshoot and solve issues.Always ready to provide on-site support as and when required.Coordinate with respective stakeholders (Internal / Customers) to ensure daily smooth Operations (Via Emails / Phone calls).Ensure the Quality of Vehicles are checked on a daily b ...