Customized Online Customer Services

To serve customers in a best way, there must be some experts that are enriched with relevant industry experience and knowledge. Keeping that in view, Live Chat Ltd is serving to almost all types of businesses with dedicated and qualified professionals. Our online customer support operator services are designed in such a way that caters our clients’ needs from the very basic level to the solutions of complex customer issues.Our qualified live text chat service agents will serve your valuable customers 24 hours a day and provide premium quality, pleasant and instant customer services whenever they need. Our outsourced live chat operators get trained within a week’s training and go online to increase your online sales by 35%.

Our Process of Live Chat Solutions

Step 1 Communicate

You land on our website; we communicate and share our ideas across. To connect effortlessly and to understand the needs & wants we offer different means of communication like direct call, customer service chat Support or via email. This is no doubt the first step of our long term customer relationship.

Step 2 Discuss

This is the most important phase in which opinions, values and needs are conversed. Our ability to understand our clients’ requirements, exchange of our ideas and to make them see their business from our perspective helps in offering best solutions.

Step 3 Feedback

After the discussion reaches final checkpoint we provide an opportunity to our clients for the feedback about the experience they had with us , this continues during the project and is essential part of what helps making Live chat ltd a successful outsourcing company.

Step 4 Deliver

We strongly believe online customer support service is vital and it comes when customers are highly engaged in problems, we aim to improve our quality by every passing day and deliver you the best customer relationship experience.

Live chat limited is helping e-commerce businesses to build customer confidence and an awesome shopping experience. The core philosophy of our company is to help businesses 24/7. We create brand – customer interactions and help you complete your overloaded work.