We currently have a position open for a Fit Specialist. The Fit Specialist will be responsible for properly fitting children's shoes and delivering world-class customer service. The ideal candidate will be knowledgeable in all aspects of the products we sell and be an ambassador for the store. The ideal candidate has a strong work ethic and pride in customer service. This is a great opportunity for a local area college student, someone seeking a second job, a teacher, a parent or retiree returning to the workforce. Please note that this is NOT a temporary or seasonal position. We do not have any openings for short term positions.

We offer flexible scheduling, great employee discounts, a fun working environment, and an opportunity for advancement based on experience and performance. You must have a HS diploma, some retail experience, and be willing to work one or both weekend days, 3+ days/week, 20-30 hours/week, and some evening hours in most cases. Candidates with daytime or weekday-only availability only will not be considered. The position is part-time, but will allow the right person to expand his/her role to a full-time position and/or have the opportunity to advance to a managerial role.

Specific Job Requirements:

1. Putting the customer first and learn how to listen to their needs so that your can provide the correct solution.
2. Continue implementing lessons learned when working with the customer in order to deliver the Fit Right Kids’ Shoes high-level of customer service.
3. Continuing to learn all products in the store. The expectation is that all Fit Specialists know all details of our shoes and products.
4. Obeying all store policies including dress code, showing up on time, completing tasks without being reminded, and limiting cellphone use during work hours.
5. Restocking the store during quiet times.
6. Cleaning the store and fulfilling all tasks.
7. Helping to merchandise the store.
8. Answering customer questions regarding online orders.
9. Preparing online orders for shipment.
10. Must be reliable and honest.
11. Communicating with management on areas that can be improved in the store.

Skills/Qualifications:

1. Customer focus
2. Enjoy working with children
3. Previous retail/sales experience, shoe fitting experience a plus
4. Energetic and positive personality
5. Minimum high school diploma, some college education a plus
6. Strong communication skills
7. Outgoing & engaging – must be able to communicate with the customer
8. Strong desire to continuously learn new products in the store
9. Self-starter and self-motivated
10. Able to kneel, bend, sit, climb a ladder, lift up to 30lbs, and tie shoe laces