"Settings": Service Account Settings for 7pace Timetracker for TFS
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Leah Copeland

June 12, 2018 16:42

Updated

Timetracker 4

Timetracker 3

When you expand "Service Account Settings" within the "Configuration" tab, you can view the Service Account that been set up for your project.

We created the Service Account to perform requests and display more accurate data on some pages within 7pace Timetracker that would normally not be accessible or viewable to users with more limited permission levels or who do not have access to all projects. Instead of having to give these team members higher user group rights for all areas of Timetracker, an administrator can just set up the Service Account to give them a better overall read-only picture of the Budgets page, the Budgets Export functionality, the API, and the ability to fetch work item names within Times Explorer".

Error Messages When Service Account Is Not Configured

If your team members with lower permission levels do not have the necessary permissions to view all data on one of the supported Service Account pages and/or the Service Account is not configured, they may see one of following error messages display when they open a page within Timetracker:

"You don't have access to all projects or some included iterations or work items were deleted. Time calculation may not be accurate."

"You don't have access to all projects or some included iterations or work items were deleted. Time calculation may not be accurate."

"You don't have access to all projects, iterations or work items or some of them were deleted. Please ask your administrator to increase your access level or set up a Service Account in Configuration - Settings."

On the "Budgets" page, the following items might display as "removed or not available" to users with restricted permissions; these become visible when the Service Account is configured to an account with elevated permissions:

As mentioned, if your team members are seeing these messages in areas of Timetracker that currently support Service Account functionality, as an administrator, you can configure it in the config tool so that all users of the system can view the data that is currently not accessible. Select a user who belongs to the Project Collection Administrator user group in the config tool to achieve this.