Sleep Inn Jfk Airport Reviews

Guest reviews are submitted by our customers after their stay at Sleep Inn Jfk Airport

Average guest rating

7.4out of 10

Very good

Based on 218 reviews

Guest reviews

Sleep Inn Jfk Airport - Jamaica

Family with children

9.210

We felt very welcomed. The staff were very friendly, helpful. Excellent shuttlte service, van in good condition. The airport pick up reflected the high standard of sleep inn and gave a good impression before we even arrived at the hotel. The room was very comfortable, the bed was exceptionally comfortable and pillows. Slept well, felt safe. We were allowed to check in immediately upon arrival, which was 2pm. The building was generally clean , in good condition, being under a year old was nice to know and this helped in my decision to choose sleep inn. Bathroom was clean, it was nice having a microwave and fridge. The gym was good, the 3 pieces of equipment include a tread mill, and we had assistance with repair to one of the machines very promptly. The continental breakfast was very nice and satisfying, enjoyed the cereals, juices, waffles, fruit, bagels and muffins. A good start to the day.

There was a lot of black dust in the room, this was probably as a result of the window and screen not able to be closed properly and room 112 backs out onto the corner of Liberty and 177. Therefore street noise was louder and there was a towel wedged under the window to fill the gap. The control dial on the aircon/heater was not working. We had to stand on the chair to reach the control directly. There was no TV remote in the room on arrival, but we obtained one from the desk. There was no sign on the door handle to let the cleaners know we did not want to be disturbed, however we saw that one was placed during the checkout clean. During our 8 night stay, we noticed cigarette smell coming through the air vent in the bathroom on 3 separate occasions and informed the front desk.

Sleep Inn Jfk Airport - Jamaica

Family with children

9.210

Jfk airport is 5 miles away from jfk, it has airport transfers to/fr jfk. It has good and efficient staff. It has new and clean rooms. Near the airport. Free breakfast. Has elevators, tv, airconditioning and wifi is fast inside the rooms.

Check with the hotel for shuttle service for 12mn-5am arrival and departure times as during these times, shuttle may not be available. Make sure you get the name of the hotel shuttle correctly before boarding the shuttle as it causes confusion, too many jfk hotel, Inns within the area as airport hotel.

Sleep Inn Jfk Airport - Jamaica

Couple

9.610

The customer service was good, they were very informative. With great attitudes, greeting was nice. The hotel was extremely nice for the type of room and especialy for the price. The room design was chic yet relaxing. Maybe they can make the breakfast better. But overall my stay waas fantastic. Will be back again.

Sleep Inn Jfk Airport - Jamaica

Single

4.210

Cleanliness, access from JFK, thats it.

Services, unfriendly staff, unable to resolve customer issues, lack of technical support as there was no internet connectivity for hours. Average brkfast, not value for money.

Sleep Inn Jfk Airport - Jamaica

Group of friends

7.410

Relative closeness to both subway and airport

the beds were a bit uncomfortable and the knives at breakfast were useless

Sleep Inn Jfk Airport - Jamaica

Family with children

7.810

Friendly and helpful staff, very knowledgable of area, location to airport.

Sleep Inn Jfk Airport - Jamaica

Single

7.410

Not much...The room was like a closet. It was difficult to get the chair turned so that i could work at the desk. It kept hitting the bed

see above

Sleep Inn Jfk Airport - Jamaica

Couple

6.610

This hotel is extrmemly convenient to where my family lives

Unfortunately we will never return because the staff/customer service is horrible.

Sleep Inn Jfk Airport - Jamaica

Single

9.610

I really like their shuttle service, which provided the guests with not only service to and fron the airport, but the subway stations as well. I thought it was really thoughtful of them. My room was very nice, small, but had new furniture, fridge, microwave, the bathroom fully equipped (except toilette brush, which would be good to have), the bed was very comfortable. Breakfast was adequate, and the staff was very helpful.

I can't think of anything.

Sleep Inn Jfk Airport - Jamaica

Older travelers

6.610

Close proximity to airport, clean,reasonably good breakfast, friendly staff and quiet

Got in late due to clearing airport immigration. Already inform the hotel about the likely occurance before hand and was informed by the hotel staff to take the air train to federal circle and call for the hotel shuttle even if it is after 11pm. Called the hotel staff around 11.07pm and was ask to go back to the airport and take a taxi for which I will be reimbursed.The run around especially with all the heavy luggage and the long flight is very tiring

Sleep Inn Jfk Airport - Jamaica

Single

5.010

Not much...it was a good nyc value.

1) No luggage rack 2) No hook on bathroom door to hang clothes 3) no room safe and no front desk safe

Sleep Inn Jfk Airport - Jamaica

Older travelers

9.210

The staff was totally terrific: warm, welcoming, efficient, clear and personable. Very beautifully appointed rooms and all was clean and easy to access.

Location was a bit scary, but probably so is every dark deserted city street at night

Sleep Inn Jfk Airport - Jamaica

Single

5.810

The location was very good for what I needed. The parking was bad.

The room was very small and I received a "basement" type room. The window was way above my head and I'm six foot tall.

Sleep Inn Jfk Airport - Jamaica

Single

3.210

I like the location

On my first two nights there was no hot water for a shower and the answer regarding the situation from the front desk team was vague.