description The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.

exception

java.lang.ArrayIndexOutOfBoundsException
at java.lang.System.arraycopy(Native Method)
at java.lang.StringBuffer.append(StringBuffer.java:498)
at org.apache.jsp.teststring$jsp._jspService(teststring$jsp.java:71)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:107)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.netbeans.modules.tomcat.tomcat40.runtime.IDEJspServlet$JspServletWrapper.service(IDEJspServlet.java:174)
at org.netbeans.modules.tomcat.tomcat40.runtime.IDEJspServlet.serviceJspFile(IDEJspServlet.java:247)
at org.netbeans.modules.tomcat.tomcat40.runtime.IDEJspServlet.service(IDEJspServlet.java:339)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.netbeans.modules.web.monitor.server.MonitorFilter.doFilter(MonitorFilter.java:223)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:243)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:201)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:246)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.netbeans.modules.web.monitor.catalina.MonitorValve.invoke(MonitorValve.java:142)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2344)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:164)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:462)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:163)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.connector.http.HttpProcessor.process(HttpProcessor.java:1011)
at org.apache.catalina.connector.http.HttpProcessor.run(HttpProcessor.java:1106)
at java.lang.Thread.run(Thread.java:536)

I think you've got your start index wrong. Idexed from 0.
so if faxno.length() is 6, you want to start filling from index 6 because the 6th character is in index 5 (since the first one is in index 0).
faxno.append(str, faxno.length(), 13-faxno.length());

Actually, that's not what append does. The length there is not how many times to put that character in, but is the number of characters from your space character to put into the stringbuffer, that's where the overflow is coming from.
Try Array.fill() instead

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