Muts Cuts is a small,
friendly, grooming service, where your dog's welfare will always come first. Whether your dog is with us for a full groom, bath and massage, or simply a nail tidy, our aim is always to create a calm
positive environment for your dog, and a personal service to you. Dogs who feel comfortable, safe and relaxed will begin to enjoy their pamper experience and leave feeling happy and relaxed,
and looking beautiful of course!

Our groom room has a safe secure garden attached, where dogs can
have a sniff around, play, or just have a break if they need to. We don’t use crates or cages, we have nice comfy dog beds and a cosy wood burner for colder days - a firm favourite for curling
up in front of after a groom!

We don’t take multiple
bookings, so your dog will never have to wait in a crate, and always gets our full undivided attention.

We stop for regular
breaks, allowing dogs to leave the grooming table, and go out into our secure garden if they want to. We don't use drying cabinets, and never put dogs through unnecessary discomfort for the sake of
vanity.

Emma Garner is the proprietor at Muts
Cuts.

Emma trained at a Grooming
College, and has worked extensively with various groomers, gaining knowledge and experience.

She holds a Diploma in Dog
grooming.

She attends courses
regularly to maintain her professional development and is especially interested in canine skin conditions and treatments – especially linked to her work in grooming.

Emma has experience with
many breeds, having bred Jack Russels and Spaniels in the past, and worked in kennels and in dog rehabilitation. She now owns a Cockerpoo and her gorgeous Black Labrador Bear. She is passionate about
dogs and their welfare. She is a keen advocate for Pets as Therapy, Refuge4Pets and dog charities in Cornwall.

Please feel free to call
us to discuss your dog’s needs, and to book an appointment.

Matted Coats

If your dog's coat is badly matted we will assess whether the matts can be removed by grooming. If we feel that the coat is too badly matted to groom without
causing undue discomfort to the dog, we reserve the right to clip the dogs coat using clippers. This will result in a very 'close' cut, as bad
matts need to be removed close to the skin.

We reserve the right to refuse to groom a dog that becomes aggresive during the grooming process. If a dog shows signs of aggression and we are concerned either
for our own safety or that of the dog, we will terminate the session immediatly and contact you. If we are unable to continue the groom using a muzzle, we will ask you to collect the dog.The full
price of the groom will still be payable.

Please inform us if your dog has bitten/snapped, or is overly anxious. We can then decide the best way forward for your dog, causing the least stress for everyone.

Fleas/Ticks/Parasites

There are times when, however vigilant we are, we fail to notice that our dog has fleas. If we find fleas during grooming, we will treat your dog immediatley with a flea treatment shampoo.This
will incur an additional charge of £5 on to the price of your dogs groom. We will, of course, inform you if we find infestations of any kind on your dog.