At Kmart, we aspire to provide our Shop Your Way (SYW) Members with excellent products and services that improve their quality of life. As a SYW Concierge (Inside Sales Associate) you will be responsible for providing the highest level of customer service, exceeding the expectations of our valued Members everyday! By building solid relationships both passively and proactively, you will influence our Members to turn to Kmart for all of their shopping needs. The SYW Concierge will also be the resident expert on all matters SYW, understanding the complexities of the program and being able to communicate it effectively to all of our shoppers!