We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

Email

Need help with email? Ask your email questions online

Connect one-on-one with {0} who will answer your question

By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

While browsing through my e-mails while on my iPhone last…

Customer Question

While browsing through my...

While browsing through my e-mails while on my iPhone last Sunday I noticed that suddenly all of the old e-mails in my account disappeared. I had my iPad with me, and opened up the Apple Mail application, and the same thing happened. Likewise, when I returned home on Monday, I opened the Mail App on my iMac and had the same result. I called Apple Support, and the service rep had me go on the Gmail website. We fiddled with a few options there and were able to correct the problem...or at least I thought we had. It looked like the missing e-mails were being added back into my Inbox slowly but surely. I checked my gmail account on my iPhone this morning, and again I found that any messages prior to last Sunday were missing. What can I do to fix this problem?

Technician's Assistant: When did you last update your Apple software?

This morning

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I need to recover all incoming email messages from the last 6-9 months under the list "Everything Else" under my Inbox. It seems suddenly it's missing and I have important contact messages I need to k… read more

I had a 1,000 business related emails in my gmail inbox. I copied them into folder. I went to the folder and they are gone, disappeared. Also when I went back to my inbox the Emails I had copied are n… read more

I have an IPad and get get my e-mail to update my inbox. It keeps telling me to enter my google password ***** setting. I have tried to reset my password ***** no success. Can i please get my e-mail b… read more

I have gmail for years. Today, I opened it on my i-pad, and my in-box contents quickly vanished . . . every box I opened did likewise: sent, personal, etc. I opened my i-phone; the same thing happened… read more

Replaced iMac with new i Mac, set up new GMail Account under my name, have iPad in spouse's name, now new Password ***** not work on iPad. we only have 1 email address. Would like one email account wi… read more

Hi, I had to change my g-mail account password ***** my iPhone. While I still have normal g-mail access on my iMac, both the iPhone and iPad deny access saying "the e-mail address you entered does not… read more

My email shows that I have 1 unread in my in box. 21 unread in junk & 3 in trash. These do not show on my iPhone or pc. I can't find where to delete them as noting comes up in read. This number is ***… read more

When I tried to access my Gmail inbox two days ago it had disappeared. I've had no problem for several years, but now I can't get to it. The screens that come up ask me to set up an account, but I alr… read more

Greetings, None of our Apple devices are receiving email from a specific gmail account. We have two iMacs, an iPhone, and an iPad at home that stopped receiving email from the gmail account at 2:00 am… read more

today, I changed my gmail password ***** avoid possible hacking. after entering my new password ***** my iMac, iPhone and iPad, i 'lost' the email that had been sitting in my inbox. I can send and rec… read more

I put some filters on my new gmail account, and when the emails started to arrive in the filter file on my computer, they stopped arriving on my iphone and the in box at gmail. I then deleted the filt… read more

I have lost all of my g-mail between 01/15 and today, which I suspect is because of having a n e-mail from medscape, which had an e-mail called pol.net. I received messages stating the service would e… read more

A few hours ago I changed my apple ID password. Now Gmail tells me my password XXXXX G-mail was also changed. I logged in with the new Apple ID password, got into my Gmail account, but it is frozen, a… read more

I have been using Apple Mail on my Macbook for some years to import emails from my gmail account. But suddenly 3 days ago the mails in my gmail account have stopped being imported. When I log on to gm… read more

I can access email from my laptop, pc and iPhone. How do I ensure that if I delete an email from one of those machines, it deletes it everywhere. I have just looked at the original yahoo mail! account… read more

I am suddenly losing e-mails from my inbox in Outlook. One second it is there, then I look for it later and it is gone. They are not in the deleted box either. Some e-mails that I know friends sent me… read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.

JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.