I downloaded the new update this afternoon. It asked me for a 4 digit pin for my "Exchange" account. Now everytime I unlock by sliding up the yellow lock, it then asks me to plug in the 4 digit code. How can I remove the digit passcode?

I downloaded the new update this afternoon. It asked me for a 4 digit pin for my "Exchange" account. Now everytime I unlock by sliding up the yellow lock, it then asks me to plug in the 4 digit code. How can I remove the digit passcode?

go to screen lock > all the way in the bottom secure unlock turn it off

The same thing happened to me with this update. If your company has a mandatory pin lock set on their exchange server, this update activated it. If you look at the change log you will notice the change under the security section. It is horrible!

I have the same issue. The button to disable the PIN is gone after I updated, and the only button there is one to change my PIN. My IT department sent out an email about two months ago saying that they were instituting this, but i was thankful when it didn't seem to affect my Pre (only coworkers Blackberry's, etc.). It seems that with the OS update, the Pre now recognizes the PIN requirement. Hopefully somebody will figure out a workaround!

As an IT Admin I am glad they are enforcing EAS security so that I can ensure my policies and security are enforced and up to par

We have the 4-digit pin policy, and it is one of the stupidest, most worthless ideas ever. Why does IT worry so much about my Pre, which I can immediately brick remotely if stolen? And why doesn't IT worry about my laptop, which frequently is logged on with all data wide open? The reason, I think, is that IT is entranced by the new, cool gadgets just like everybody else.

So, you IT Admins who secure EAS with security PINs ... do you let people travel with laptops?

We have the 4-digit pin policy, and it is one of the stupidest, most worthless ideas ever. Why does IT worry so much about my Pre, which I can immediately brick remotely if stolen? And why doesn't IT worry about my laptop, which frequently is logged on with all data wide open? The reason, I think, is that IT is entranced by the new, cool gadgets just like everybody else.

So, you IT Admins who secure EAS with security PINs ... do you let people travel with laptops?

All depends on the level of compliance you want to reach and how sensitive the data is... We aren't entranced, we are the ones that get "blamed" for allowing lax minded employees access to things when things go wrong...

And yes we let peopel travel with laptops... Their domain profiles are stored on the server, which is where their data is kept... Performing regular audits of systems helps deter the use of the local drive for sensitive data

I do not mind the PIN requirement. What I do mind is the fact it does not have a time out per say. On my BB and WinMo phones you can set each to an hour before it enforces the PIN. On the Pre, it is basically any time the screen turns off, you need to enter a PIN to get back in.

This is what really needs to be fixed on the phone, as far as EAS and PIN goes (unless I am not seeing where to set the time interval for enforcing PIN). On a laptop, BB, WinMo, and even my iPod Touch (so I would assume on the iPhone as well), I can set the enforce after 1 hour of inactivity.

We have the 4-digit pin policy, and it is one of the stupidest, most worthless ideas ever. Why does IT worry so much about my Pre, which I can immediately brick remotely if stolen? And why doesn't IT worry about my laptop, which frequently is logged on with all data wide open? The reason, I think, is that IT is entranced by the new, cool gadgets just like everybody else.

So, you IT Admins who secure EAS with security PINs ... do you let people travel with laptops?

It has very little to do with gadgets and all to do with security. Sure you can brick your phone, but are you telling me that from the first moment you realize its gone your running to a PC to login and brick, I doubt it, I wouldn't expect you to so how do I as a network admin protect our companies valuable information, I make it so no one can look at those precious little emails until you get the chance to do what you need to do, ie. Brick.

The pass code is a bit annoying because of how fast the phone shuts off, however I know all the data from my work account is safe.

And yes we let our employees travel with company laptops but all must be password secured, no data is allowed to be saved locally, and the laptops are turned in and check after every trip for virus, Trojans, etc.

It is a PITA for us in IT, but we have had the CEO lose two laptops the CFO lose 1, and several travelling attorneys lose a handful, it happens, but none of systems we're compromised.

In a perfect world, no pass code, but (an to quote Phil Collins ) " This is the world we live in, these are the hands were given....."

So, you IT Admins who secure EAS with security PINs ... do you let people travel with laptops?

I'm a Senior Network Engineer for a fairly large financial institution in the southwest. We have Exchange and support Blackberry services and have a pilot for EAS. For the BBs we not only enforce passwords but we enforce encryption on the phone, disable the loading of applications, and place certain other restrictions on the phones. With EAS we enforce a PIN and a timeout and are preparing for an Exchange 2007/10 update that will allow for further security enhancements for EAS. We do have users with laptops and we do allow them to use the laptops away from the office. The laptops are protected with whole disk encryption for bootup security, and a plethora of firewall, HIDS, and virus protection programs for when they're connected to the Internet for VPN purposes.

As an admin I understand that while some measures increase security they decrease productivity and ease of use. My company's hope though is that the increased security doesn't overly impact the other two, productivity and ease of use. It's a tight line to walk but is worth it.