Not enough information provided. We had to pay extra for the ferry (15k kip pp) to Nakasong. Trip was serviced through Green Paradise Agency. Other than this big confusion it was a pleasant journey on the bus.

Eugen04.12.2018

bus Express Sleeper 41, Naga Travel

★★☆☆☆

The bus was late and the service not good. Nobody informed us oft anything. We also booked a breakfast coupon, but didn't recieved anything! The bus toilet was very bad and ugly.
The only good think is that we arrived without any troubles.

A VIP-Bus it is not. But ok. Left at 8:30, not at 8. Be prepared, that Lao-People tend to get sick on this Trip. Driver was good, i felt Safe.
What is far more annoying: i booked a VIP-Bus in the 8. to go to Vintiane. I dont like Minivans, because they are in accidents all the time. So i booked the more expensive Bus. But on the Voucher it says Minivan. The Bus doesnt Even leave at 9. So you let me pay more and tricked me in the Minivan. Iam not happy

Dana06.05.2018

bus Intercity, Naga Travel

★★★☆☆

I was on time at the meeting point (one hour ahead of the departure that was meantioned on the website, 6pm) and the driver too. So he (very nice man) brought me to the bus station where i found out that my actual sleeping bus is leaving at 20.30?!? because i was so early i had 3 hours time left at the bus station!!! bad timing!! please name the right pick up- and actual departure times!! my sleeping bus left on time and after that everything went well! in pakse a woman came to all the backpackers right after we got of the bus and told us where to change for the mini van! price is very high but you dont have to arange all the tickets and where to change the vehicles.

The staff were nice and very helpful and explained what was going on and sold us SIM cards. Luckily we were a couple so the seat/bed that you have to share was fine, but if you’re on your own may be slightly weird sharing with a stranger as they’re not large.

Barry10.03.2019

bus Local, Naga Travel

★★☆☆☆

Really not a good experience. If I did it again I would pay the small amount more and take a private taxi

Mikkel07.03.2019

bus AC Seater, Naga Travel

★★★☆☆

The bus was late
Aircon didn’t work to it fullest
Sketchy road, but the driver handled it very well

Wagner04.03.2019

bus VIP 24, Naga Travel

★★☆☆☆

More than 1 hour late bus with no explanation, different kind of vehicle

Noel28.02.2019

bus AC Seater, Naga Travel

★★☆☆☆

We were expected to leave at 0900hrs but left at 1000hrs. Very disappointed

Mike27.02.2019

bus Premium, Naga Travel

★★★☆☆

- The information about boarding and the pickup point was inadequate.
- There was a delay of 1,5 hour.
- The bus was nice and clean.
- The staff was friendly.

Stephen26.02.2019

bus AC Seater, Naga Travel

★★☆☆☆

we were packed into a mini bus for over 4 hours. 2 passengers had to sit on tiny pull down seats and virtually had their knees around their ears !

Thilo16.02.2019

bus AC Seater, Naga Travel

★★★☆☆

The problem is GoAsia. They sell a trip that does not exist. It said Naga travel leaving 9am. But there is no Naga 9am trip from vientiane, only the 9.30 Soutchai one. This one left only after 10am. Trip itself fine.

Clemens16.02.2019

bus Express Sleeper 41, Naga Travel

★★★★☆

Bring some earplugs and you are fine.

Flore13.02.2019

bus VIP 24, Naga Travel

★★☆☆☆

We booked on 12go.asia. Unfortunatly they charged more to book the bus than the cost of the bus itself. If you book the bus with a local travel shop or at the bus terminal itself it’s much cheaper.
On the site it’s also sold as an VIP bus, when it’s just a normaal sleepingbus with not much of sleepingspace.

Fior12.02.2019

bus Express, Naga Travel

★★☆☆☆

22 hours with no sleeping bus. No lights at the toilet and was smelling really bad. Hopefully i had bought some snacks and water because the bus did no stop for this until 19 hours later. Good thing is that drivers seemed friendly and could understand English.

Caroline11.02.2019

bus Express, Naga Travel

★★★★★

Got my ticket very easy

Vanesa11.02.2019

bus Express, Naga Travel

★★★★☆

The bus drivers were kind.

Theresa10.02.2019

bus AC Seater, Naga Travel

★★★★☆

This was a surprisingly comfortable journey in a pretty good bus. The Air con worked and the seats were comfortable. We were late starting and late arriving but just by 30 mins which isnt bad.

Lana-rose01.02.2019

bus AC Seater, Naga Travel

★★☆☆☆

Was not happy at all. The bus was late by two hours and there was no communication to when the bus was arriving.

Andrei01.02.2019

bus AC Seater, Naga Travel

★★★★☆

The bus was very nice. New and clean seats. AC level just ok. The road a bit bumpy

Silvia31.01.2019

bus VIP 24, Naga Travel

★★★☆☆

Considering the road is so bad the driver managed it wonderful, but don't expect to arrive on time or sleep much: it is too bumpy. No toilet on board, the driver stopped periodically and we had to pay to use toilet. Bed was clean and water was provided :)

William31.01.2019

bus Express, Naga Travel

★★★☆☆

My schedule changed and I did not go.
Arrived in Chiang Mai too late to go.
Since it was non-refundable, just lost only money this time.

Sussie30.01.2019

bus AC Seater, Naga Travel

★★★★☆

Upgraded from mini van to ac bus. An hour delay and very confusing staff. But the ride was fine

Michael29.01.2019

bus VIP 24, Naga Travel

★★☆☆☆

We were booked for a VIP24 bus. A day or 2 before our trip we were contacted that it required to be changed to a van. We agreed, no problem. When we showed up to the bus terminal were were guided to a van, not in the greatest shape??? OK?? Once the trip started and we got into the mountains all of us passengers realized 2 things. The van was old and might not make the trip, and the driver did not know how to drive in the mountains. It was clear to all of us that there were better vans because ALL of them passed us as we crawled up and down the mountain pass in 1st gear. What should have been a comfortable 4 hour trip, became an uncomfortable 6 hour trip. !!!!!!!!! Can't say I got any sort of a VIP service!!

Olivia29.01.2019

bus VIP 24, Naga Travel

★★☆☆☆

Beds are too small for 2 foreigners

Paul28.01.2019

bus AC Seater, Naga Travel

★★★★☆

The mini bus was comfortable and the driver very experienced.
There was a rest break in the middle. The journey took 4.5 hours. The road is shocking in parts but overall a good journey. The bus did not depart until 10am.

Gary26.01.2019

bus AC Seater, Naga Travel

★★★☆☆

The bus trip ride was fine. Found the office on the departure morning and walked in to check about how to get our luggage to the departure point, their office. They said they would pick us up at the hotel. We ended up leaving 1.5 hours late because they didn’t tell me all we had to do was find a way to get our luggage to their office 3 blocks from our hotel and we could leave on time. Instead we waited for their shuttle serve then on the bus to fill up.

Timothy22.01.2019

bus AC Seater, Naga Travel

★★★★☆

The bus left a little late and the trip took longer than posted, but overall as avertised. Though, too many passangers were booked so some sat on plastic chairs in the isle.

Sussie22.01.2019

bus Express Sleeper 41, Naga Travel

★★★☆☆

A bumpy ride, but quite okay, through the mountains. The bus didn’t have so much space, but the beds were fine for sleeping. At the paper it said we were supposed to leave at 18 pm but the bus took off at 20.30 pm. It also said a ride for about 13 hours, and were supposed to be in Luang Prabang at 7.00am. But the bus came in at 12pm. At the bus station tuktuk’s are ready to pick you up, but be aware that they drive you to city center and not the accommodation, even though you tell them where to go.

Simon21.01.2019

bus VIP 24, Naga Travel

★★☆☆☆

Trip was an adventure in itself. Can’t blame the driver but the agency, 12go Asia is a rip off paid more for VIP bus because I was travelling with kids and wanted to be comfortable but instead we had to hop into a minivan. Will not book through this agency again. Recommend you book locally yourself much more cheaper...

Nuno19.01.2019

bus AC Seater, Naga Travel

★★★★☆

Good trip, stop for toilet for 10 min

Kevin17.01.2019

bus AC Seater, Naga Travel

★★★★☆

Left an hour late after freebuggy pick up and transfer to coach. Ac, comfertable seats, one rest stop. Very, very bumpy roads. Arrived 1350. ????

Carl17.01.2019

bus VIP 36, Naga Travel

★★☆☆☆

Just about the most uncomfortable bus I ever rode. How could this be called a VIP bus?