Re: ATRIX HD won't boot, stuck at AT&T logo

‎10-25-201401:11 PM

I am having the same problem. I didn't download any apps and have never modified my phone in any way. Some of the apps started getting glitchy so I restarted the phone and it froze at the at&t logo. I tried wiping cache and doing a factory reset from doing hard reset to no luck. I have everything backed up, but I really don't want to get a new phone. I've been using an old motorola bravo in the meantime to get by (It is so slow compared to LTE phones)

Re: ATRIX HD won't boot, stuck at AT&T logo

‎10-25-201401:19 PM

This same problem just started for me. I didn't really pay attention but the maps thing mentioned here caught my eye. It would open whether i was touching my phone or not and then just this morning, I attempted to use the phone and the screen kept returning to the main screen. Thinking that maybe I needed to reboot my phone, I turned it off...or tried. again it returned to the main screen . So I held the button and it shut down finally then immediately rebooted but froze at the Motorola logo. I looked up ways to get past this and discovered the power to volume solutions. Yay that got me past the motorola logo and now I am stuck at the AT&T logo instead. I see that some people have gotten past this but what do you do when things like factory reset doesn't even come up?

Re: ATRIX HD won't boot, stuck at AT&T logo

‎10-26-201408:47 PM

Problem just started happening this past Friday for me, (10-23-2014)

I was connected to wifi for the first time in a few weeks the night before, so I imagine my phone auto-updated some of it's apps, but I don't have anything goofy on there, nor do I mod. I don't feel I know enough to do that stuff.

But my problem is the same as others. Startup sound and all, the ATT logo will freeze only seconds after playing. White screen, no movement, no nothing.

I use my phone on a daily basis for work and I'm kind of screwed right now without a fix. I hope someone has figured something out!

Re: ATRIX HD won't boot, stuck at AT&T logo

‎10-27-201412:07 PM

JS8 said:

I am having the same problem. I didn't download any apps and have never modified my phone in any way. Some of the apps started getting glitchy so I restarted the phone and it froze at the at&t logo. I tried wiping cache and doing a factory reset from doing hard reset to no luck. I have everything backed up, but I really don't want to get a new phone. I've been using an old motorola bravo in the meantime to get by (It is so slow compared to LTE phones)

Re: ATRIX HD won't boot, stuck at AT&T logo

‎10-27-201412:08 PM

siar said:

This same problem just started for me. I didn't really pay attention but the maps thing mentioned here caught my eye. It would open whether i was touching my phone or not and then just this morning, I attempted to use the phone and the screen kept returning to the main screen. Thinking that maybe I needed to reboot my phone, I turned it off...or tried. again it returned to the main screen . So I held the button and it shut down finally then immediately rebooted but froze at the Motorola logo. I looked up ways to get past this and discovered the power to volume solutions. Yay that got me past the motorola logo and now I am stuck at the AT&T logo instead. I see that some people have gotten past this but what do you do when things like factory reset doesn't even come up?

Re: ATRIX HD won't boot, stuck at AT&T logo

‎10-27-201412:10 PM

Icelement said:

Problem just started happening this past Friday for me, (10-23-2014)

I was connected to wifi for the first time in a few weeks the night before, so I imagine my phone auto-updated some of it's apps, but I don't have anything goofy on there, nor do I mod. I don't feel I know enough to do that stuff.

But my problem is the same as others. Startup sound and all, the ATT logo will freeze only seconds after playing. White screen, no movement, no nothing.

I use my phone on a daily basis for work and I'm kind of screwed right now without a fix. I hope someone has figured something out!

Re: ATRIX HD won't boot, stuck at AT&T logo

‎10-27-201408:18 PM

Okay, I'm new to this forum thing, but my phone is just doing this today as well. It's really getting on my nerves that I can't turn my phone on because I travel quite a bit and really do need it. I'm not able to get a new phone until late January, and I can't afford a new phone right now to get one before my upgrade. Somebody PLEASE help. I don't care if it's unconventional...if it works I need to know what it is. Please and thank you I'm out of ideas and don't want to stand at AT&T for another two hours of my life.

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