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Sump Pump Problems

08-28-2012, 05:53 PM

A couple of days ago I discovered my backup sump pump running continuously. The water sensor on my primary pump was dirty and the backup had come on but not shut off. I don't know how long it was running, but it was hot and the battery was down. Ridgid sent me a new switch for the pump which I just installed. The pump now turns on and off like it should, but when I put water in the sump pit it isn't pumping it out. It just runs. The primary pump is working fine now. I'm thinking the continuous running burned up the back up pump. Is that right or is there something else I might be missing?? Thanks

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if the impeller melted, i would be very worried that the shaft seal is also toasted. of course you will find out the hard way when the dielectric oil in the motor has leaked out and water fills your pump.

rick.

phoebe it is

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A good sump pump, tied to a properly installed, working foundation drainage system is a homeowner’s first line of defense against basement flood. Sump pump failure, on the other hand, is the cause of many basement floods. Sump pumps are mechanical devices, therefore prone to malfunction, and they need a source of power to work. They can also be improperly installed, which can interfere with the way they function and, since there are so many types, brands, models and capacities, it is hard for a homeowner without the proper knowledge, to pick the right pump for the job. Below are the most common types of sump pump failure, and what you need to do to prevent them.