This post was originally added to our blog on Aug 18th, 2016. It has been updated for accuracy, and readability. In the blog post “Managing Multiple Domains from a Single Hosting Account,” we explain how to manage different domains you may own in a single cPanel hosting account. There may be certain circumstances or occasions where you will want to split off an addon domain into its own cPanel account. In the following blog post, …

This post was originally added to our blog on January 31st, 2012. It has been updated for accuracy, and readibility. cPanel has made it easier to manage your domains in a single place. In this post, we will go over how to add another domain to your existing cPanel account. This tutorial will require that you have a hosting account and have access to cPanel to add the domain. Are you unfamiliar with what DNS is or what the different …

This is the fourth in a series of blog posts around Git and a new feature in cPanel & WHM Version 72, Git Version Control. In case you missed them, there is a list at the bottom of this post. Keep watching for a new one every Wednesday! If you follow our feature request site, you already know about our upcoming feature, Git™ Version Control. We’re designing it to make hosting repositories as easy …

Privacy Shield Certification We’ve been keeping you up-to-date about how the GDPR impacts our policies and agreements. Today we are making two changes to our policies that are affected by the GDPR. As I noted in my May 24, 2018 blog post, we had not, at that time, received notice that our Privacy Policy had been certified by the U.S. / E.U. / Swiss Privacy Shield program. Our Privacy Policy has now been certified, and …

The week of June 18th we will be removing PHP version 5.4 and 5.5 from all cPanel-provided EasyApache 4 profiles. To help users understand what to do, and how to react when that change occurs, we’ve put together a quick list of questions that we think will frequently be asked. What exactly will happen? The week of June 18th (likely on June 18th, but maybe June 19th), we will push an update for EasyApache 4 …

This is the third in a series of blog posts around Git and a new feature coming in version 72, Git Version Control. You can see the first post: What is Git? Last week we showed you the new Git Version Control interface. Keep watching for a new one every Wednesday! If you follow our feature request site, you already know about our upcoming feature, Git Version Control. We’re designing it to make …

The cPanel backup system provides lots of flexibility, and one of its awesome features is the ability to create custom backup transports. In cPanel, a backup transport or destination is a method to move backups to a secondary/remote server for safe keeping. The custom backup transport feature allows you to specify a script which the backup system will pass arguments to; arguments common with uploading files in FTP, e.g. ‘put $filename’. Reading over the documentation, …

This is the second in a series of blog posts around Git and a new feature coming in version 72, Git Version Control. You can see the first here: What is Git? We got waylaid by the GDPR last week, but continue watching for a new one every Wednesday! If you follow our feature request site, you already know about our upcoming feature, Git Version Control. We’re designing it to make hosting repositories as easy …

Communication Re-Opt In We’ve been preparing in several ways to support our commitments to customers and end users. Per GDPR regulations and our data processing practices, if you wish to receive communications from cPanel moving forward, you must re-opt in by completing this form. GDPR cPanel has recently updated a number of its agreements to facilitate GDPR compliance. We’ve done two things: We’ve revised our privacy policy …

This is a guest blog post provided by Kevin McGrail. Kevin is a respected member of the hosting industry, a huge supporter of the Open Source community, and an alumni speaker at the annual cPanel Conference. There are a lot of reasons to choose cPanel & WHM as your web hosting control panel. It’s got tons of features, great support and it lets everyone from Mom n’ Pop to Enterprise customers easily manage their hosting. …

Greetings and Salutations! Hello everyone! My name is Phil, and I am the newest member of the Community team at cPanel! I’m very excited to join the Community Team and work with everyone who touches cPanel & WHM! I have worked in the web hosting industry for about 7 years. My roles have included frontline support, system administrator, and communications. I’ve been very lucky in taking two things that I love (arguing and the internet) …

This is the first in a series of blog posts around Git and a new feature coming in version 72, Git Version Control. Watch for a new one every Wednesday! If you follow our feature request site, you already know about our upcoming feature, Git Version Control. We’re designing it to make hosting repositories as easy for developers as a “Hello World!” script. Before we send the feature your way, though, we want to …

As most any Hosting Provider will tell you, looking for new ways to promote services, gain more business, and earn new customers is one of the most important things they do every day. At the same time, both new and experienced cPanel users alike are visiting these Hosting Providers sites looking at what they’re offering. There are, of course, an unlimited number of reasons people shop around for new hosting, and those reasons are always evolving. …

As of the second cPanel & WHM Targeted Security Release of 2018 (TSR-2018-0002), the Optimize .htaccess feature was removed from all supported cPanel & WHM versions. This difficult decision was the result of some security concerns with its implementation. In its place, we have released the mod_cpanel Apache module. This module will begin to improve upon the features that Optimize .htaccess provided. What is Optimize .htaccess and why is cPanel replacing it? When we released it, …

The Annual cPanel Conference is a staple in the webhosting community. Last year’s conference was such a blast! We met so many new people and got to catch up with all our old friends. The details of this year’s cPanel Conference (October 1-3, in Houston, Texas) are falling into place, and we’re looking forward to having you join us! Who will be there? Companies and disciplines from every corner of the hosting industry will be represented.

Here at cPanel, Inc., we want to empower our users to take control of their own cPanel & WHM server. This can seem very daunting at first, but we are here to show you anyone can build a cPanel & WHM server with a WordPress site. We will be addressing some very technical topics, but have linked additional tutorials with more information. Let’s begin! Getting Started By the end of this tutorial, you will have purchased …

It’s been just about two months since our last update. Our GDPR compliance efforts are moving quickly. We are in the final stages of preparing a privacy policy that meets the requirements of the U.S. / EU / Swiss Privacy Shield process. If are a customer, and you need an advance copy of our privacy policy to facilitate your GDPR efforts, please email gdprquestions [at] cpanel.net. Data processing agreements We will soon be updating our …

Greetings! Hello everyone! My name is Megan and I’m the newest Community Manager to join the team at cPanel. I’m really excited to join the team and ready to hit the ground running. I have a background in community outreach and digital marketing. Over the last year and a half, I became involved in the startup and tech community by participating in hackathons, organizing events, and learning to code. I am also one of the curators for Houston Startup Digest. My hobbies …

It’s been almost two months since we announced the delay of cPanel & WHM Version 70. In that time, we’ve done a whole lot of work. We’re entering brand new territory for us, and Version 70 is at the center of it all. Why the Delay? In late January of this year, we found a performance issue in our backup system that we needed to address before v70 went to the RELEASE tier. Our research revealed …

As of cPanel & WHM version 74, we will begin to deprecate our support of SquirrelMail, one of our bundled webmail applications. We expect to stop shipping SquirrelMail for new installations of cPanel & WHM in version 76 and will remove our support with version 78. As this change will disrupt many users, we are taking this opportunity to explain the reasons behind our decision. We also are opening a dialogue with you, our community, about …

We’ve added greater flexibility to how cPanel users can manage, protect, and administer email addresses on their mail server. You can now suspend or queue the outgoing mail from a single email account on your server. In case you’re not already familiar with the full administrative capabilities of Webmail, here’s a short run down. Receive Notifications of Send Limits Get alerts about accounts that are sending massive amounts of emails by entering Tweak Settings …

Last night, we pushed an update to EasyApache4 wherein after the update was installed Apache service may fail to restart properly. Upon checking the Apache error log, you may see error messaging similar to the following: Server xxxxxxx.com Primary IP Address xxxxxxxxxx Service Name httpd Service Status failed Notification The service “httpd” appears to be down. Service Check Method The system failed to connect to this service’s TCP/IP port. Reason Service check failed to complete …

* This post was originally posted on September 27, 2016, and has been updated for accuracy. The Tiered Release System The tiered release system was introduced early in the development of cPanel & WHM. We knew it would be important to appeal to all types of users, from the risk-taking early adopters to the stability-seeking delayers. Each tier represents a different risk vs reward ratio, and today we’re here to talk …

There are multiple factors that contribute to your hosting company’s success. One undeniable factor that separates good hosting providers from great hosting providers is the level of technical support they provide their customers. Providing customers with easy, fast solutions when they need it is the best way to increase loyalty, retention, as well as promote evangelism for your business. We want to make sure your technical support staff is at …

Last week was the annual CloudFest conference (previously WHD.global) in Rust, Germany. cPanel, Inc. was a Diamond Sponsor, and we showed up in force! Twenty-seven eager cPanel employees from four departments came along. We all got to meet with existing and potential customers and to pass out some pretty handy gloves. Celebrate the Cloud! Most of us in the technology industry have a love/hate relationship with …

As the internet evolves — so do the policies that govern the way we store and share information. One of the latest policies to come into effect is the General Data Protection Regulation. This policy, also known as GDPR, comes out of the European Union and its goal is to protect certain types of personal information. We began preparing just over a year ago for this regulation, which comes …

Security is a huge priority for the cPanel team. Not only do we make sure we are providing everything we can to keep our customers protected, but we also provide ways for our customers to keep their clients’ information safe as well. One of our most prized features for both web, email, and server security is cPHulk. This feature, which provides great protection against brute force attacks, has been a part of our security suite …

When we originally launched the cPanel & WHM documentation, we also included a Software Developer Kit (SDK). Our goal was to build it into an actual kit of tools and help that would support and enable our integrators. Unfortunately, as the documentation evolved and the documentation team took on more responsibility, the actual ‘kit’ was never created. That’s created a ton of confusion that we’re hoping to alleviate today. Announcing: Developer …

All versions of Enkompass reached EOL on February 2014. Effective immediately, Enkompass will no longer be available for download, licensing, or indirect support. In accordance with our EOL policy [http://go.cpanel.net/eol], Enkompass will continue to function on servers after it reaches EOL. However, we will not provide further updates (for example, …

Case 109049 Summary Arbitrary file overwrite in /scripts/synccpaddonswithsqlhost. Security Rating cPanel has assigned a Security Level of Important to this vulnerability. Description The synccpaddonswithsqlhost script performed unsafe file operations inside the home directories of unprivileged users while running with root’s permissions. By manipulating symbolic links within the .cpaddons sub-directory, a …