Speaker Bio and Related Information

Short Bio

Ross’ passion lies at the intersection of business, technology, and people; he believes that the successful management of the three is the sweet spot to making your business tick. His experience and roles have ranged from beginnings in a call-centre through to managing global teams in both software support, product strategy, and software content development.

Ross holds a Master’s Degree in the Management of Technology and Innovation, and believes in using a systemic approach to business and technology. He believes that everything in a business is connected and no function should be seen in isolation. He has a keen eye for new developments and is a firm evangelist of using modern technologies in business. IT is holistic, and as such, your business processes and policies should be too.

Long Bio

Ross’ passion lies at the intersection of business, technology, and people; he believes that the successful management of the three is the sweet spot to making your business tick. His experience and roles have ranged from beginnings in a call-centre through to managing global teams in both software support and software content development.

Ross has a passion for sharing his knowledge and does so as a facilitator for students in the ‘ICT Management’, ‘Systems Management’ and ‘Management of Technology’ fields at the Da Vinci Institute. He also speaks on these subjects at various industry events and conferences. Due to his experience in the technology industry, he has had the privilege of serving as an adjudicator for the Technology Top 100 (tt100) awards.

In his talks, Ross dissects technical terminologies and concepts into bite-sized, easy to understand pieces of information. He excels in translating things from the realm of technical engineers, to that of everyday consumption and usage.

Complimentary to this is the training he provides as co-owner of Attraqtiv – a niche training company for technical recruiters – where concepts such as software development and technical support are explained. This allows technical recruiters to easily hold conversations with their technical clients, as well as call out unreasonable expectations!

Ross holds a Master’s Degree in the Management of Technology and Innovation, and believes in using a systemic approach to business and technology. Everything in a business is connected and no function should be seen in isolation. He has a keen eye for new developments and is a firm evangelist of using modern technologies in business.

Introduction – Technology and Your Business Today

Ross’ keynote address, “Technology and Your Business, Today” aims to show SMMEs that Enterprise level software and operations are no longer out of reach and can be implemented, even in the smallest company. The rise of cloud computing, while offering challenges, also offers tremendous benefit to be taken advantage of. Let’s allay our fears and gain some serious business advantage through technology!

Introduction – Data Privacy, Why Should You Care?

We’ve all heard the stories about data breaches and identity theft, but do we really stop to consider the lifelong consequences of this? No stranger to these events, Ross will be walking us through his own experiences; followed by the causes, consequences, and – most importantly – prevention of breached data.

So who is responsible for data privacy and what can be done about breaches? Let’s find out!

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