Business Etiquette|Communication Style|Interpersonal Communication

How often have you found yourself in one of these three situations: 1. You attend a presentation and discover that the speaker hasn’t really customized the content for your particular needs… 2. You’re in a meeting and feel like the information being shared isn’t as relevant as you had expected it would be… 3. You … Read More

When you think of the month of May, perhaps you associate it with spring time, seasonal change, a fresh start or spring cleaning. As a former Speech & Language Pathologist, I think of something far more traditional, which is that May is designated as Better Hearing & Speech month. While any time is ideal to … Read More

Picture yourself with one of your prospects. Do you feel like you know how to hold the reins? If so, chances are far greater that you’ll have a positive encounter. Quite often we don’t take control of the reins or even give it consideration and then we’re baffled when the outcome isn’t what we anticipated. … Read More

Many of our childhood messages stick with us into adulthood. Remember the one about “never interrupt others“? You may even feel programmed to think that interrupting is nothing short of rude and something to be avoided at all costs. The question is…Is this true? In a word, my response is “No.” Interrupting is a communication … Read More