Reciever broke in August 2012.
Took it to Best Buy in October 2012 for factory authorized repair.
Best Buy emailed me to come get a new reciever in November 2012.
They gave me a few choices:

I. Get reasonable replacement of brand and features.
A. Pay difference if new reciever is more expensive
B. Get difference as a gift card if new reciever is less expensive.

II. Get store credit of reciever.
A. Store credit will be less than what I paid for due to the 'old' reciever has 'devalued' since I purchased it.

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I've never had something like this, and it doesn't make sense. If the product is worth XXX amount of dollars, and I paid for it, how come Denon doesn't just give me the replacement?

Granted an in store credit sound good due to me picking out something else. I have 2 other recievers that are good, so I don't really need another replacement. But to get less than what I paid for it just based on age... doesn't sit well with me.