you need to verify your email on your avatar(s); else all resellers will not be able to deliver you credits.

Remember to check your email inbox and spam folder for the email from IMVU in order to complete the verification.

You might also want to do so too for all your other avatar(s) so as to be able to receive reseller credits on them.

If you have delivery issues as a result of this, please complete the verification steps above and drop us a support ticket with your avatar name and invoice ID so that we can manually redeliver the credits for your transactions.

Please do not drop multiple tickets for the same issue as it will only slow down our support team for all users. Thank you.

You can do so by logging into IMVU.com with the avatar that you want to verify for, and then go to this link to email verify your avatar with IMVU. This verification is required in order to send or receive credits to, and from, other avatars in IMVU.