I'm on a trial membership. What should I know about my account?

Mercedes P.

Updated May 30, 2017 17:53

If you’re currently on a trial membership, here are all the details you should know:

When you trial ends, your membership will auto-renew to our monthly membership. Find out when your trial ends and what plan you'll be on when it's over by looking at the date listed on your Account page under ‘Next Cycle Begins.’

Don’t want to keep your ClassPass membership? No hard feelings! Request any change to your plan by reaching out to us at least 3 days before your next cycle begins.

Our class cancellation policy applies to all reservations made during your trial. Plans change? No sweat! Cancel your reservations with at least 12 hours notice (or by 5pm the day before the class for Flywheel/Flybarre) to avoid the late cancellation penalty.

After your trial ends, your cycle will reset. That means you can visit the studios where you’ve hit your max. Find out how many times you can visit each studio under your ‘Package type’ on your Account page.