Does anyone know what the hours of operation is for member services? I have not received my welcome kit as of yet.

wendy*darling

10-11-2006, 07:50 PM

I believe they are open 9-4:30 with one late evening.... I think Thursday?

But for sure they are open between 9 & 4 every day.

m4travel

10-12-2006, 07:33 AM

Member Services extends operating hours
To better serve the growing Disney Vacation Club Member community, Member Services has expanded its operating hours on Thursdays, taking calls until 10 p.m. Eastern Standard Time, and added operations on Saturdays, serving Members from 1-5 p.m EST.

With these additions, Members now may reach Member Services at (800) 800-9800 from 9 a.m.-5:30 p.m. EST on Mondays, Tuesdays, Wednesdays and Fridays; from 9 a.m.-10 p.m. EST on Thursdays; and from 1-5 p.m. EST on Saturdays.

DisneyGiant

09-22-2007, 09:39 PM

Bumping this thread up, because I did a search on it and was pleasantly surprised to find the answer!

Was wanting to call member services tomorrow, but it looks like they are not open on Sundays - so my 11 month out reservation has to wait until Monday!!