A:You instruct us, and we will do immediately upon acknowledging your email.

Q: Can I pick up at the warehouse?

A:Yes there is that option at check out time. We will notify you when ready. We are open 8:00 to 4:00 Monday to Thursday and to 3:00 on Fridays (all times EDT). Goods will be ready at the pickup counter as advised if not ready you get another 5% in cash. Plenty of parking in our lot. Please leave us your phone number in the comment section of the order.

Q: Do you accept returns?

A:Yes within 30 days of purchase unless sold "as is"

Q: How long do you take to ship?

A:1-3 working days if we can not meet that goal we will notify you, larger orders may take longer, we will keep you posted

Q: How do you ship?, can I track?

A: We use Fedex Ground; you will a get tracking number from Fedex you can easily track online.

A: Yes , to bona fide institutions, others please check our Coupons Page search for coupons and you will see if there are any current specials, you can also call or email, we will try to accommodate you.