Hi, I tried DVD Shrink but it doesn't recognize the dual layer DVD. I upgraded the firmware in the burner and still nothing. I'm very new to DVD's let alone dual layer ones. I really don't know if this is a hardware problem or what. No program i have seems to recognize that i have a dual layer DVD in the drive. Please, any suggestions would be appreciated.
Thanks!

Thanks, I ripped the movie using the file mode. The site you suggested is awesome and I used parts of Mayo's instructions to convert my movie to ISO then burned it to DVD. It works great! Thanks sooooo much!!!!