Salesforce
Summer ’16 Release Notes

Salesforce
delivers powerful new business intelligence capabilities, more ways to collaborate on deals and
projects, and even greater control over your data.

How to Use the Release Notes
The release notes offer brief, high-level descriptions of enhancements and new Salesforce features. They also include setup information, implementation tips to help you get started, and best practices to ensure your continued success.

How and When Do Features Become Available?
Some features in Summer ’16 affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so they are prepared. Other features require direct action by an administrator before users can benefit from the new functionality.

Salesforce Editions Better Optimized to Meet Your Business Needs
We’ve loaded up Professional, Enterprise, and Unlimited Edition orgs with more features. For example, Professional Edition now comes with Process Builder, Salesforce Console, Record Types, and more. Some limits have also increased, like more sandboxes for Professional, Enterprise, and Unlimited Edition orgs. Consider whether your Salesforce org still meets your company’s needs. Would extra features help your business succeed? It might be time to upgrade.

Analytics
Drive business decisions with data and analysis from Salesforce Reports and Dashboards and Wave Analytics.

Service: Enhanced Field Service, Quick Setup with Templates
Empower your field-service agents with Knowledge articles and milestones on work orders. Set up Service Cloud features in a few clicks with Launch Pad templates. And enable Social Customer Service faster and leverage its extended breadth.

Mobile: Do More On the Go
Give your field sales teams a boost with more intelligence built into Salesforce1. Reps and managers can drive business through meaningful insights, from top news stories about customers and competition to lively, interactive charts for tracking critical details. Is delivering first class support to customers on the go your mission? Help your agents see exactly what’s going on and resolve cases faster than ever with two-way video and live camera feeds from the SOS SDK for iOS and Android.

Communities: Pre-Moderation, Profile-Based Page Visibility, Global Search, and More
Greater control, more flexibility, and enhanced customizations—that’s what you see throughout Communities in Summer ’16. With pre-moderation, community managers can approve posts before they’re published and freeze members who post inappropriate content. Profile-driven page visibility in Community Builder lets admins target community pages to members with specific profiles. And global search makes it easy for community members to search all the records available to them through the community. The list goes on...

Search: Find What You’re Looking For Faster
The search experience continues to evolve with users’ needs. In Lightning Experience, a more consistent search scope bar order aids navigation on the search results page. We’re delivering improved person account and inactive user search results. And spell correction expands to more objects.

Data.com: Prospect for Accounts in Lightning Experience, Critical Insights on Opportunities, and More
More key Data.com features are available in Lightning Experience. Data.com Prospector users can check out critical information on companies associated with their opportunities. They can prospect for new companies right from the Accounts page, and access company and industry insights from an account or opportunity. Data.com Premium Clean customers automatically enrich leads with critical company information such as revenue, employee count, and industry. Data.com is available in Salesforce Classic and Lightning Experience.

Customization: Lightning Pages Galore and Visualizations for Your Org’s Activities
What new point-and-click powers have we unleashed this time? Let us count the ways! Lightning page admins can edit not only record pages but the Home page, too. Get stunning Wave visualizations of your org’s activities, like who’s logging in from where. And if automation is your game, your processes don’t have to stop after an action group is executed–they can keep going like the little process that could.

Marketing
Marketing Cloud is the premier platform for delighting customers with 1:1 customer journeys. It enables you to build a single view of your customer-leveraging data from any source, and plan and optimize unique customer journeys based on your business objectives. Deliver personalized content across every channel and device at precisely the right time, and measure the impact of each interaction on your business so you can optimize your approach in real time and deliver better results.