Keen (ecommerce and CRM)

Keen Systems (Booth 1071) is unveiling Keen, an ecommerce and CRM service that makes a printing business – from ordering to production to shipping – accessible online 24/7 to print customers. A hosted service, it lets print buyers address every stage of a print job from beginning to end. Print providers can market to new audiences, allow customers to determine complex pricing, upload files with built-in preflight, and take advantage of fully integrated UPS, FedEx, and USPS shipping. The service brings ecommerce into one experience for print buyers, including sales tax calculation, and credit card and electronic check payments.

Printers can launch one or multiple Keen-powered online stores, each customizable in design, content and product catalog. Printers can seamlessly integrate with popular industry outsource partners, using them to fulfill orders behind-the-scenes, but still be directly in control of the relationships with customers. It is completely turnkey and a new account can go from signup to live in a day.