Acceptable Use Policy

GigaVPS allows customers to use all the resources they subscribe to in their hosting plans.
If you think your resource use could be too intense for your service plan or for a service plan you are considering,
please open a support ticket to discuss your options with GigaVPS.

We do our best to follow a Law of the Land stance when it comes to content hosted within our services.

2,1,1 -
Intentional / Malicious usage is defined as any action knowingly performed by the user, or persons user has
authorized to access the service, that is categorized in the above Abuse Definitions.

2,1,2 -
All services on the user's account will immediately be terminated without compensation, save for situations
where a court order demands evidence be turned over to law enforcement.

2,1,3 -
The user will be permanently banned from holding any further service with Frantech Solutions, GigaVPS, BuyShared, and related companies.

Order of Execution During Abuse Offenses

2,2,1 -
The offending service will be brought offline, and left in a suspended state.

2,2,2 -
A support ticket will be opened to the service owner detailing the offense and the necessary steps required to resolve the situation.

2,2,3 -
Once the service owner replies to the ticket acknowledging that they understand the issue and how to correct the problem, the service
will be reactivated and the service owner will have 24 hours to prevent any further abuse.

Failure to address abuse cases will result in your services being suspended, and in extreme cases, terminated.

Frantech is a strong believer and supporter of Freedom of Speech
and has taken a strong, and in some cases very public, stance against censorship.
You're welcome to run Exit, Relay, and Bridge nodes,
just follow the rules when doing so.

Tor Guidelines

3,1,1 -
Please open a support ticket informing us you're running an Exit Node. This is to
allow us to keep track of abuse complaints that come in and handle them accordingly.

3,1,2 -
Frantech is extremely fair when it comes to abuse complaints for Tor users. This is not an invitation to start being malicious.

3,1,3 -
Please apply Reverse DNS to your IP address through the control panel if you're operating
an Exit Node as this can help curb many abuse complaints. Something as simple as tor.your-domain.tld is likely
sufficient.