The Canadian Radio-television and Telecommunications Commission (CRTC) has been alerted that people claiming to represent the CRTC are making telephone calls to Canadians and informing them that their computers are potentially at risk. The caller then asks to remotely connect to the computer to scan for and remove any viruses. These calls are likely phishing scams that could result in identity theft and fraud. For tips on cyber safety, please visit Get Cyber Safe.

These callers are not CRTC employees. Canadians should never grant remote access to their computers or give their passwords to someone who has called them claiming to represent a government organization.