Note: North America and the Pacific Region area are not included in the perimeter because employees in this area are classified pursuant to the currently applicable legislation (“At-will employment”), and therefore it was not possible to classify them based on the two types of contracts used at the European level. This legislation envisages that both parties may terminate the labor contract at any time without any liability.

Organizational levels - Food & Beverage

2012

North America & Pacific Area

Europe

Total Food & Beverage

Women

Men

Women

Men

Women

%

Men

%

Offices

Top Managers

57

95

15

92

72

28%

187

72%

Senior Managers

73

87

41

72

114

42%

159

58%

Managers

108

58

66

110

174

51%

168

49%

Employees

136

162

319

183

455

57%

345

43%

Subtotal offices

374

402

441

457

815

49%

859

51%

Total offices

776

898

1,674

Network

Area Managers

48

111

8

40

56

27%

151

73%

Store managers

613

745

141

293

754

42%

1,038

58%

Managers

188

231

346

502

534

42%

733

58%

Heads of service

771

455

1,683

1,035

2,454

62%

1,490

38%

Multi-service employees

18,474

12,058

11,249

5,553

29,723

63%

17,611

37%

Subtotal network

20,094

13,600

13,427

7,423

33,521

61%

21,023

39%

Total network

33,694

20,850

54,544

Total

34,470

21,748

56,218

Accidents - Food & Beverage - Europe

(Perimeter: Belgium, France, Italy and Spain-> 78% of the total F&B employees in Europe)

Type of accidents

2012

2011

Cutting

155

233

Fractures

11

7

Burns

49

74

Collisions and contusions

259

327

Distorsions and sprains

163

164

Other

44

68

Total

681

873

Accidents in progress

213

220

Frequency index (n.accidents x 1,000,000/hours worked)

29,19

33,64

Severity index (n. days lost due to accident x 1,000/hours worked)

0,70

0,61

Breakdown by age - Food & Beverage

Year

North America & Pacific Area

Europe

Total Food & Beverage

Women

Men

Women

Men

Women

Men

%

2012

16/17-20*

3,230

2,090

440

381

3,670

2,471

11%

21-30

6,633

4,473

3,409

2,231

10,042

6,704

30%

31-40

3,557

2,539

4,662

2,021

8,219

4,560

23%

41-50

3,338

2,244

3,559

1,961

6,897

4,205

20%

> 50

3,710

2,656

1,798

1,286

5,508

3,942

17%

Subtotal

20,468

14,002

13,868

7,880

34,336

21,882

Total

34,470

21,748

56,218

2011

16/17-20*

3,352

2,161

464

403

3,816

2,564

11%

21-30

6,122

4,223

3,674

2,333

9,796

6,556

29%

31-40

3,470

2,433

4,980

2,024

8,450

4,457

23%

41-50

3,420

2,214

3,519

1,967

6,939

4,181

20%

> 50

3,735

2,515

1,772

1,257

5,507

3,772

17%

Subtotal

20,099

13,546

14,409

7,984

34,508

21,530

Total

33,645

22,393

56,038

* For North America and the Pacific area the first age bracket is 16-20, for Europe 17- 20.