It is our great pleasure working with you. We hope the following information would be helpful for our future cooperation.

Booking process

Payment

Cancellation

Responsibility

Others

We do not have a state-of-the-art online booking
system partly due to technological weakness, but key reason is we like to
understand your needs in person. You'll almost always contact to the same tour
operator to the end of your trip. That person will take time to deeply
understand your requirement and try his/her best to bring you an unforgettable
holiday with interesting experience.

1- Upon receipt your requirement,
our staffs will check and inform you the availability and price for the certain
service. No service can be confirmed until Tuan Linh Travel receives your
written confirmation by email or fax, along with your payment information.

2- In order to tailor programs
and offer best things for your trip to Vietnam, all our service suppliers
require warranty. That is the reason why you have to pay minimum 20% of the land
price for tours service and the deposit must be done at
least 30 days before departure of the tour. For other services like visa, hotel
or tickets reservation, the deposit (vary in each booking) should be paid as
early as possible to secure the best availability.

3- Upon receipt of your deposit, we will send
you a voucher (See
sample of voucher) via fax or email
to confirm and ensure that you are in the heart of our services.

4- Final payment of the service cost must be
done 24 hours before departure of the tour or pay on your arrival in Vietnam,
otherwise we may automatically consider the service be cancelled by the client.