Runner Rewards FAQ

When you complete registration, you are given a unique referral link to share with your friends. Each time someone uses this referral link to register for the same event, the system counts one referral to that person. Each new registrant will also be provided a unique referral link that they can share to also earn cash back. For 3-4 referrals, you’ll get $10 back. For 5+, you’ll get $25! What are you waiting for?!

The registration confirmation page: The confirmation page displayed after checkout contains a MORE PEOPLE = MORE FUN text box with your unique link and social sharing buttons. The social network sharing buttons make it easy to share your referral link directly to your social networks.

The registration confirmation email: Upon completing registration you receive a confirmation email that includes your referral link and the social network sharing buttons.

MyEvents.Active.com: You can claim and manage your event registrations by logging in to https://myevents.active.com and following these steps: 1. Login to your account 2. If you see your registration for The Color Run…fabulous! By clicking into your registration, you will be able to view how many referrals you have. 2a. If you do not see your registration for The Color Run in your account, you will need to “claim your registration” first. Simply enter your “Registration Number” (found on your confirmation email. It will start with R- ) into the “Claim Registration” text box 3. Now you can view your registration and see how many referrals you have! Don’t have an Active Account? Follow these steps: 1. Create an active.com account with the exact same First Name, Last Name, Email, and DOB that you put on your registration originally 2. Log into MyEvents.active.com 3. Enter your “Registration Number” (found on your confirmation email. Will start with R- ) into the “Claim Registration” text box 4. Now you can view your registration and see how many referrals you have!

SHARE AN IMAGE WITH YOUR FRIENDS SO YOU CAN GET COLORFUL TOGETHER

Click on the image to download

FAQs

FAQs

Nope. There are plenty of great 5ks out there that test speed and performance. However, The Color Run is a non-competitive and untimed 5k filled with color that you can experience with friends and family. You’re free to run, jog, walk, or cartwheel along the course!

The Color Run was inspired by several awesome events, including Disney’s World of Color, Paint Parties, Mud Runs, and festivals throughout the world such as Holi. We wanted to create a less stressful, untimed running environment that was more about health and happiness than competition. We hope that The Color Run can act as a catalyst to inspire continual healthy living.

If your child can cover the three miles of The Color Run course (while running, jogging, walking, or strolling), they can absolutely participate!

There are two options for children. The Wild Child Little Color Runners 5 and younger on the registration form. They can register for a super-low fee and get the full participant kit, or choose to register for free without a participant kit.

If you bought a ‘Groovier’ or ‘Far Out’ ticket, your participant kit and race bib will be mailed to you before the event, which means you won’t need to check in to the event. Simply show up race morning with your race bib pinned to the front of your shirt, and you’ll be good to go!

For all other ticket types, you’ll want to join us at the Check-In Party. Details will be posted to the city event page during the week of the race. The deets will also be emailed to you approximately 7-10 days before the event. You can also pick up your kit on race morning, but it will be $5 cash to do so.

You can pick up kits for other runners at the Check-in Party as well as race morning as long as you have a printed or electronic copy of their confirmation email with the QR code on it!

We conduct thorough testing to ensure the safety of our materials and their application. The health of our participants and employees is always our top priority. As a professional events company with highly vetted policies and processes, we conduct thorough testing to ensure the safety of our materials and their application.

At the Finish Festival, the crowd will be involved in a color throw every 15 minutes to welcome new runners coming in. We provide one bag of color for each runner as you cross the finish line. More packets can be purchased on race day at The Color Run store.

The color mostly washes out after the event. As with anything dirty, the sooner you wash it the better. It’s best to wear items that you wouldn’t mind getting colorful. We suggest washing items you wore to The Color Run separately from your other laundry using Persil ProClean. For FULL color cleaning ideas and tips, check out this link out!

We have air-blown color cleaning at the finish line. With a good dusting off, you won’t be 100% clean, but you’ll be good for the drive home. It’s always fun to see people still colorful around town after The Color Run. It’s like a badge of honor!

Our color powder is all certified non-toxic and free of any heavy metals. Our bright colors are a combination of cornstarch, baking soda, and FD&C (food-safe) dyes. Some Color Runners opt to wear glasses or goggles for their eyes and use a bandana or dust mask for their mouths. Our certified Color Throwers make sure to aim low as you pass by.

If an event is held as advertised, we cannot issue refunds. Make sure you are good to go before signing up. If for some reason you can’t make it to race day, at least come to the Check-In Party, pick up your gear, and say hi to us!

A little rain won’t stop The Happiest 5k. It even makes the color brighter! If there are major weather warnings in your city during the weekend of the event, check the city event webpage, and stay tuned for emails with updates.

In the event that severe weather does threaten the event, we have prepared some weather cancellation policies and guidelines. Click here to learn more.