but hmm, you probably do need your receipt =/ where did you buy it from? I know if you bought it from game using a loyalty card, they will replace it in store for you straight away. they can look it up at customer services.

I did went to Game with Loyalty card but the manger said i need to contact Nintendo Directly coz they only can exchange within 14days or death pixel. I Purchased when is first released.

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Clearly he needs appraising of the law - your contract was with Game to supply it, your contract for warranty support remains with Game until it expires (eg. at the end of 12 months). Ask him if he knows the number for local trading standards.

Amazing how many pricks work in retail that don't know where they stand in law.