Update: Payroll issues affecting schools employees

Schools payroll issue: Tuesday 29 August

Thank you for your patience over the weekend. We apologise again for the delay in payment, caused by an internal process failure which is currently under investigation.

All salary payments have now been made.

If schools staff have any further issues, you can contact us on 03457 430 430.

If staff incurred any extra bank charges over the weekend, compensation is available.

Please speak to our payroll team on the number above for further information.

Once again, thank you for your patience over the weekend and we apologise for the error and the inconvenience it has caused.

Due to an internal payroll process failure, many school employees who will have expected to receive their monthly salary payment today, Friday 25 August, will now be paid on Tuesday 29 August. 20,000 out of 35,000 school employees are affected by this issue.

We continue to undertake a full investigation as to how this error has occurred and everyone effected has been written to with a full apology.