Contact Us

Whether you’re new to Medicare and need help shopping for a plan or already have Medicare and want to switch to another plan, we’re here to help. Give us a call at 1-866-288-3539 TTY 711.

We’re open between 8:00 a.m. – 8:00 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.

To verify your recent enrollment, check the status of a claim or ask questions about your existing coverage, please contact customer service at:

Blue Cross Medicare AdvantageSM Plans Customer Service

Phone: 1-877-774-8592 TTY 711

We’re open 8:00 a.m. – 8:00 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on weekends and holidays.

Blue Medicare SupplementSM Insurance Plans Customer Service

Blue Cross Group Medicare Options℠ Plans Customer Service

If you are retiring soon, talk with your human resources department or benefits administrator about Medicare options available through your employer or union.

If you are a retiree group Medicare plan member and need assistance with recent enrollment, the status of a claim, or have questions, please call the Customer Service number listed on the back of your member ID card.

We’re open between 8:00 a.m. – 8:00 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.

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