Ticket Delivery Options

Standard Mail is available if your order is placed at least 14 days prior to the event.

Within 14 days of the event, delivery options includes Express Delivery, Will Call and Print At Home.

Please note: We only ship within the United States and Canada. All other orders from outside the United States will be held at Will Call.

Will Call locations will be posted prior to event weekend.

WHAT IS PRINT AT HOME

The Print at Home option is available to race fans who purchased any grandstand tickets and want the convenience of printing their tickets at home.

To utilize the Print at Home option, the Richmond Raceway ticket buyer will need to have access to e-mail and a printer. When purchasing tickets over the phone, the ticket buyer needs to mention to the ticket agent they would like to use the Print at Home option. When purchasing tickets online, the ticket buyer should choose the Print at Home option.

The ticket buyer will log in to their account and click "View/Print/Pay My Orders", select order, and click "Print Tickets." The ticket barcode is only good for one admission and duplicate copies of the same barcode will not allow access.

Check out the tabs below to get more information on our Print At Home delivery option.

If your ticket has been lost report it immediately to the ticket office.

The ticket office will reissue a ticket for the event and depending on the venue fees may apply for this service.

WHAT IF A PRINT AT HOME TICKET WAS STOLEN AND THEN SCANNED AT THE ADMISSION GATES?

The ticket would scan as invalid and the person in possession of the ticket would be refused entry.

WHAT IF I AM UNABLE TO PRINT MY TICKETS?

Call 866-455-RACE (7223) or email customerservice@racetickets.com and we will prepare your tickets for shipment or will call.

WHAT IF THE EVENT IS RESCHEDULED DUE TO A RAIN OUT?

Your ticket is good for the rescheduled date/time the race is held.

The barcode will be rescanned at gate entry.

WHAT ARE THE BENEFITS OF PRINTING MY TICKETS ON MY COMPUTER?

You receive your tickets right away. No will call lines or mail delivery to wait for.

You can print them at your convenience.

You can forward the link to others attending the event so they can print their own tickets.

WILL THIS TICKET BE ACCEPTED FOR THE EVENT?

Yes. The ticket that comes out of your printer is a valid, legitimate ticket. Make sure you keep it in a safe place as you would cash and protect it just like you would any other ticket. If any copies are made of your ticket only the first scan of the barcode will be allowed entry. If more than one copy were to arrive, the barcode scanner will alert the attendant that the ticket has already been scanned.

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