Uber drivers gang up to cause surge pricing, research says

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Uber drivers gang up to cause surge pricing, research says
Uber drivers could be forcing passengers to pay higher fares Credit: AP
Cara McGoogan
2 August 2017 • 11:42am
ber drivers team up in gangs to force higher prices before they pick up passengers, research has revealed.
Researchers at the University of Warwick found Uber drivers in London and New York have been tricking the app into thinking there is a shortage of cars in order to raise surge prices.
According to the study. drivers manipulate Uber's algorithm by logging out of the app at the same time, making it think that there is a shortage of cars.
Uber raises its fare prices when there is a high demand for vehicles and a short supply of drivers available. Fares are known to increase during peak times such as rush hour, during public events and late at night. Surge pricing can boost the cost of rides to multiple times the normal rate.
The study said drivers have been coordinating forced surge pricing, after interviews with drivers in London and New York, and research on online forums such as Uberpeople.net. In a post on the website for drivers, seen by the researchers, one person said: "Guys, stay logged o[...]

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