eBANKING

The following navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move through main tier links and expand / close menus in sub tiers. Up and Down arrows will open main tier menus and toggle through sub tier links. Enter and space open menus and escape closes them as well. Tab will move on to the next part of the site rather than go through menu items.

New FoneTeller Launched November 1st, 2018

Recently, our FoneTeller system went offline. While our old system is widely known and used by many, the vendor that originally programmed it was unable to support FoneTeller any longer which meant more and more outages and then finally the full failure of the system. Knowing that a failure was possible, we were already working on an updated replacement system to bring you a newly enhanced experience.

As of November 1, 2018 our new system launched and is now taking your calls. By clicking here, you will find an updated phone tree to help you navigate the new phone system. There are a few changes that you should also be aware of. With the newly updated FoneTeller, you will notice:

You'll be greeted and assisted by a new voice.

You're now able to use vocal commands in some situations such as providing your member number.

You'll no longer be able to use Expert Mode (shortcuts).

Finally, as a security measure, when you login into the system for the first time, you'll be required to create a new PIN. Note: The previous FoneTeller system required use of an Access Code. In our new system, you will create and use a PIN going forward.

We appreciate your patience and understanding during both our outage and the transition to our new system. If you're seeking additional ways to access your account, our eBanking and Mobile eBanking options offer you quick and easy access online connections to your account or you can call our Financial Advisory Center at 301.699.6151 for assistance.

FedChoice Federal Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines.
We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at 800.969.6151.
All products and services available on this website are available at all FedChoice Federal Credit Union branches.