SERVICE

CUSTOMER SERVICE

Professionalism, prompt assistance, precision, reliability and an accompaniment that unravels along the entire product-use chain from the choice phase through use. These are just some of the factors that constitute an important added value for Fontana Gruppo and which qualify it as partner of reference also in the after-sales and technical assistance phases.

The ability to offer customized logistic solutions, providing real-time responses to the changing needs of industrial customers through Kanban or consignment stock technology, does in fact enable Fontana Gruppo to cater to a market need which, to an increasing extent, calls for a combination of product and service. These activities are organized with the aim of generating efficiency, cutting costs and facilitating workflow for customers.