A couple of times a day, my laptop screen hangs (together w/ the cursor) and forces me to reboot by pressing the button. I've noticed that EVERY time this happens I have a browser window with a flash game on, although I'm not playing the game at that moment.

Also, every time I reboot like this I get a blank screen (although I can hear the normal boot sounds) and I have to press the boot button again to get a proper boot screen and get into windows. These two are mutually inclusive: There's no way I'm getting such a screen if when I normally start the laptop, and I ALWAYS get the blank screen when I reboot after the screen hang.

I've tried upgrading to the latest version of flash and using chrome instead of firefox, but the problem persists.

1 Answer
1

Seems like a hardware problem. Probably overheating, considering Flash can use a lot of CPU.

Please download OCCT and run the LINPACK test for a few hours. If there are errors or the computer hangs during the test, it means your PC has a hardware problem, probably related to overheating.

If that's the case then you should try to improve the air flow in your laptop: clean up the fans, make sure they are not obstructed when you're using the computer. If this doesn't work then I guess you will have to RMA it.

ack! you're probably right! i only cleaned my fans about a month ago, and the temp after that was fine, so i never considered the temp, but it's so high OCCT quacks (!) and says it's too high to run a test! will let it cool down, try again and see what happens.
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surfmadpigSep 16 '09 at 22:24