Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...
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The job holder’s role will be responsible for driving operational efficiency and effectiveness from a people, process and technology perspective with a view of ensuring a competitive advantage for the business’ customer service and process operations. The individual will be responsible for operational and service standards for Kenya and the Regions and will report to the Chief Executive Officer.