Is it possible to develop and improve a business without the occurrence of unforeseen obstacles on the way? No matter how much strategic planning in my experience things will go wrong, unplanned and unforeseen events will occur and they are, naturally, a part of the change process!

As the saying goes "Failure is the first step to success!".

Now and again I heard that our process in Falkenberg was straight forward and rewarding - but did it go well the whole way .....? It was because we reflected and discussed what we encountered during the change work - this was an important part of our own learning process.

This has made me wonder how organization's think about change - probably many think they are moving from point A to point B - then everything is finished and everyone is satisfied - the change is accomplished! Or is it?

My conclusion is: based on what I know today - change requires the courage to make mistakes, to fail. This an important part of the learning process! We expect this to happen in the classroom - we need to have the same expectation at all level of the organization.