At present our website does not offer an online payment system as experience has shown us that off-line transactions are the safest way to accept payment. By dealing with customers directly via telephone, fax or in person, no sensitive personal details are held on computer systems thus avoiding any risk of fraud. We also prefer to speak to our customers so that we are able to offer the most personal and pleasant buying experience possible.

Ways to pay

Credit card at our boutique - 2% surcharge. The delivery must be sent to the billing address of the card,

Cash at our boutique. In accordance with money laundering regulations.

Bankers Draft. All drafts will be authenticated by our bank before the product is released.

Cheque. Funds must clear before the product is released.

Fraud

To help fight fraud W1 Watches is pro-active in recognising fraudulent transactions. Our checks are essential and are completed for each and every transaction to protect the security of both our customers and our business.

For every transaction made without the buyer present we will contact you by phone or e-mail to request additional proofs of identity and recent address before we despatch your order. Where possible we will endeavour to conduct our security checks inside our delivery service level agreement.

If you wish to discuss this further, please do not hesitate to contact us on our 24 hour number 020 7734 4799.