Strategic planning of firm-wide IT and call center synergies.
See: www.paullukas.com for CV

Education / Skills

The Conductor skilled at composing, shaping and orchestrating business solutions in highly dynamic environment
Leading people, designing/changing process and implementing technologies to deliver the identified solutions.
MBA student, University of Chicago Booth School of Business, Chicago, IL (2007 to present)
Bachelor of Business Administration, Accounting, University of Wisconsin, Madison, WI, 1981

Directed non-profit Center including membership services, project development, program acquisition (up to $1.4 million per year), partnerships with national public broadcasting agencies and educational institutions; manage national online services.

Increased client revenue in the area of $200,000 at Technomic through effective management of a multiclient study of the Asian and Hispanic restaurant markets.

Managed $175,000 study at Technomic on healthy eating in the chain restaurant industry for the Produce for Better Health Foundation, which helped them develop more effective strategies to increase the use of fruit and vegetable options on menus.

Initiated, developed, and presented a program to teach new hires at Technomic how to conduct market research, which shortened the learning curve by three weeks, resulting in better production and increased efficiency in data collection.

Nine years success as a salesman of services as a professional musician and entertainer.

∑ US citizens had been exposed, in several locations, to weapons grade anthrax through the US mail. Conducted research with Postal Authorities in DC, developed a facility conversion and readiness plan, mobilized key resources from USA & Belgium & kicked off project within 30 days. Completed plant conversion in 90 days, and began processing backlog of contaminated post and parcels. Facility still processing all mail and parcels for high profile zip codes in key government locations & generating $6 million in gross profits each year since 2

∑ Challenged by Senior Marketing Director, and new CEO/Chairman, to develop plan to build rapid deployment design team for USDA grade food processing equipment in order to drive sales. Prepared and presented Organizational plan to address current machine and system design needs. Filled Manager’s position within one month, added three competent Design Engineers, and four Designers over the next 3 months. Contributed to new technology based sales to five customers, built increased equipment and gas sales.
∑ Tasked to reduce new

Designed and rolled-out key work processes and measures impacting project implementation in a newly formed global organization. Assembled global teams to engage in standardized plant designs and quality assurance processes. Executed a global quality assurance initiative and roll-out of the first standard facility for all global business regions. Assembled a team of critical specialists to finalize facility improvements on schedule, within budget, and with minimal reportable safety incidents. Merged and integrated technical and business processe

Jack Heyden and Scott Kane are executives with over 60 years of combined experience who, in early 2000, were out of work, did not know each other and who were forced to reinvent themselves to survive in the 21st Century workforce.