Local expertise and support
HIKES & BIKES is based in the Cotswolds; something we feel is essential to providing expert service and the perfect holiday. We are on hand if you need us, and not in a call centre in Scotland. We have first-hand local knowledge and so are able to answer your questions on the area. Our out of office contact number is not only for emergencies should they arise, but also for those last minute questions and mid-tour adjustments that help to give you a stress free holiday.

Outstanding customer service
We are passionate about The Cotswolds, and pride ourselves on offering a friendly personalised service helping you to plan your perfect vacation.

We understand what makes an ideal walking or cycling holiday; spectacular scenery, excellent accommodation, reliable luggage transfers and lots of local knowledge, all backed up by outstanding customer service and attention to detail. A great number of our bookings come from word of mouth recommendations.

Financial security
You have peace of mind, safe in the knowledge that any payments you make to us are completely protected. In accordance with The Package Travel, Package Holidays and Package Tours Regulations 1992, all customers booking with Hikes and Bikes Ltd are securely held in a third party client account and the money untouched until after the tour has finished.

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Detailed and up to date route notesHikes & Bikes put route notes at the top of the list because we feel it is one of the key components of any walking or cycling tour. We spend many hours each year re-walking the routes and updating text, maps and even adding images to make sure the route is as clear as possible. Unfortunately, we are only too aware that other companies do not feel the same and offer a far inferior product.

For most of our tours we supply our unique route booklets in a handy A5 pocket size format. The easy to follow text sits adjacent to the maps so that both can be viewed at the same time. Many of our clients have thanked us profusely for that fact, especially witnessing other walkers on a windy day dealing with a flimsy paper sheet and a large unwieldy map. We are happy to supply a sample of our maps and would ask you to compare them to any other tour operator if you are undecided.

Handpicked quality accommodation
We know and deal with all the accommodation providers in person and consider them friends rather than just business partners. We visit each one and only select those that will enhance our company’s reputation as we realise the importance of good accommodation to the enjoyment of your holiday.SaveSaveSaveSaveSaveSaveSaveSaveSaveSaveSaveSaveSaveSaveSaveSave