Item information

Please enter a quantity of $qty_dummy$ or lessPlease enter a quantity of 1Purchases are limited to $qty_dummy$ per buyerPlease enter quantity of 1 or morePlease enter a lower numberChoose quantity that is less than $qty_dummy1$ or equal to $qty_dummy$You can only choose quantity that is equal to $qty_dummy$

This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab

Business seller information

Returns policy

After receiving the item, cancel the purchase within

Return postage

14 days

Buyer pays return postage

The buyer is responsible for return postage costs.

Return policy details

What is your return policy if the item I receive is faulty? Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods within 7 days of receipt and returned within 14 days. It is the customer’s responsibility to pay for and ship the item back to us. If the item is found to be faulty, we will also refund the postage cost. Please note we only refund 1st class postage. All items returned to us will be inspected for signs of wear or sabotage. Items must be sent back with a copy of original invoice and a detailed note explaining reason of return/exchange and a telephone number. Failure to include any paperwork will result in delays in processing. What is your return policy on items that do not fit or no longer required? We are happy to take back items that do not fit or no longer required with the exception of wigs, hosiery & underwear which cannot be returned due to hygiene. Please send the item back in original packaging and packed neatly within 14 days of purchase in re-sellable condition. Items will be subject to a 10% restocking fee. Postage will not be refunded and it is the customer’s responsibility to pay for and ship the item back to us. Any items returned after 14 days or incomplete will be sent back to the customer. Items must be sent back with a copy of original invoice, detailed note explaining reason of return and a telephone number. Failure to include any paperwork will result in delays in processing. What is your return policy on items that need an exchange? Items that require an exchange for a different size or item need to be sent back within 14 days of receipt. Items must include a detailed note along with a copy of the original invoice and/ or user id, item number and telephone number. It is the customer’s responsibility to pay for and ship the item back to us and cover any additional costs or postage. Additional payment can be included in the return by cash or postal order I received the wrong item what shall I do? Please either contact us through ebay messages or alternatively call customer service on 0161 351 1833 who will be able to resolve the problem swiftly. I received my items too late and now no longer needed what shall I do? If your goods arrive after the party and we are at fault by not sending you out the items in time or you paid for next day delivery and you did not receive your item you can send the items back and we will refund you including your postage. If you are unavailable for delivery or have chosen 1st class postage which is not a guaranteed service, the items will be subject to a 10% restocking fee. It is the customer’s responsibility to pay for and ship the item back to us. What address shall I send my return to? Please send your return with a covering letter to: Costumes 4 fancy dress uk, 20 Rock Street, Gee Cross, Hyde, Cheshire SK14 5JX failure to include any paperwork will result in delays in processing. I sent my return but you have not received it... help? You are responsible for any returned goods until they reach us. Cost and risk of return is at your expense and we strongly recommend you receive proof of posting or opt for a recorded service. Currently we only refund 1st class postage. How long will my refund take to be processed? Please allow up to 7 working days for your refund to be processed and 14 days during October-December. It may take some additional time for the refund to show up on your statement.