U.S. Online Privacy Statement

At American Express, we are committed to safeguarding your privacy. We want you to know how we may collect, use, share, and keep information about you and the choices that are available to you.

When we provide American Express products or services to you, we may also give you specific additional details about how we will use your personal information. If you have an American Express product or service that is not provided by American Express (such as a card issued by one of our partner banks), please review the relevant privacy notice that covers such product or service or contact your product or service provider for information about their privacy practices.

This online privacy statement applies to American Express websites, online applications that run on smart phones, tablets, mobile devices (“apps”), and other online services that we offer which link to this statement. It does not apply to those websites, apps or online services that have their own online privacy statements such as the American Express Network website, amexnetwork.com.

Our websites and apps are not intended for children under 13 years of age. We do not knowingly solicit data online from, or market online to, children under 13 years of age.

Since we may change this online privacy statement, we recommend that you check the current version available from time to time. If we make changes to this statement, we will update the “Effective Date” at the top of this page.

the device you use to browse our websites or use our apps (for example, we may collect information about the operating system or the browser version and the type of device you use to open electronic communications from us);

the IP Address and information related to that IP Address (such as domain information, your internet provider and general geographic location);

browsing history on our websites or apps (such as what you search for, the pages you view, how long you stay, and how often you come back);

how you search for our websites or apps, from which website you came from, and which of our Business Partners’ websites you visit;

which ads or online content from us and our Business Partners you view, access, or click on;

your browsing activities over time and across other websites, following your visit to one of our websites or apps;

whether you open our electronic communications and which parts you click on; and

the location of your mobile device (for example, when you use mobile websites or apps to register to receive location-based content).

We (and our Service Providers or Third-Party Ad-Servers) may also collect information made available through third-party platforms and apps (such as online social media platforms), through online databases or directories, or that is otherwise legitimately obtained. This information may be governed by the privacy notice(s) provided by the third party at the time of collection.

with financial institutions or Co-brand Partners with whom we jointly offer or develop products and services (but they may not use your Personal Information - in particular your email address - to independently market their own products or services to you unless you consent that they can do so);

We may transfer Personal Information to Service Providers or companies within the American Express Family of Companies throughout the world, for example, to process transactions and provide you with our products or services. Regardless of where we process your information, we still protect it in the manner described in this online privacy statement and according to the applicable laws.

How do we keep and safeguard your information?

We use administrative technical and physical security measures to protect your Personal Information. These measures include computer safeguards and secured files and facilities. We take reasonable steps to securely destroy or permanently de-identify Personal Information when we no longer need it. We will keep your Online Information only as long as we must to deliver our products and services, unless we are required by law or regulation or for litigation and regulatory investigations to keep it.

What are your choices?

We participate in the Digital Advertising Alliance (DAA) self-regulatory program and adhere to the DAA Principles for Online Behavioral Advertising. Click here to learn more about the DAA and your choices related to Targeted Advertising.

You can choose how you would like to receive direct marketing communications - whether we send them to you through postal mail, email and/or telephone. If you choose to not receive marketing communications from us, we will honor your choice. Please be aware that if you choose not to receive such communications, certain offers attached to the product or services you have chosen may be affected. We will still communicate with you in connection with servicing your account, fulfilling your requests, or administering any promotion or any program in which you have elected to participate.

Other Information

Card Members can log in to their Card accounts at americanexpress.com to correct or update their Personal Information . They can also call the number on the back of their Card. Non Card Members can call the customer service number associated with their product.

Glossary

Aggregated Information -- data or information relating to multiple people which has been combined or aggregated. Aggregated Information includes information that we create or compile from various sources, including card transactions or certain data from Cookies and Similar Technologies.

American Express (we, our, us) -- the American Express Company as identified at the beginning of this online privacy statement.

American Express Family of Companies -- any affiliate and subsidiary of, and any company owned or controlled by, the American Express Company.

Business Partners -- any third parties with whom we conduct business and have a contractual relationship, such as a business that accepts American Express branded cards.

Cookies and Similar Technologies -- a cookie is a small data file that a website transfers to your computer's hard drive. We may place cookies when you visit our website or another company's websites where our ads appear or when you make purchases, request or personalize information, or register for certain services. If you accept the cookies used on our website, websites that are “powered by” another company on our behalf, or websites where our ads appear, you may give us access to information about your interests. We may use that information to personalize your experience. Similar technologies such as web beacons, pixels, gifs, and tags also do the same thing. We use the term Cookies and Similar Technologies in this statement to refer to all technologies that collect information in this way.

De-identified Information -- data or information used in a way that does not identify you to a third party. We often derive De-Identified Information from Personal Information. It includes information that we may collect from various sources, such as card transactions or certain data from Cookies and Similar Technologies.

IP Address -- a number assigned to a device when connecting to the Internet.

Online Information -- data or information collected on the American Express websites and apps as well as on websites and apps of third parties relating to topics about our business.

Other Information -- American Express internal information (for example, Card transaction data), external data that financial companies use to process applications and complete transactions, and other online and offline information we collect from or about you.

Personal Information -- information that can identify a person, such as name, address, telephone number, and email address.

Service Providers -- any vendor, third party and/or company that performs business operations on our behalf, such as printing, mailing, and other communications services (email, direct mail, etc.), marketing, data processing, servicing, collections, or ad management.

Third-Party Ad-Servers -- companies that provide the technology to place ads on websites (and apps) and track how ads perform. These companies may also place and access cookies on your device. The information they collect from our websites is in a form that does not identify you personally.