Terms and Conditions

Booking Policy

On some occasions the time and date you select may not be available due to existing bookings, helicopter availability or commercial commitments. We will do our best to accommodate your requirements, however if we need to alter your booking we will contact you on the number provided via the booking form.

Our prices are in New Zealand Dollars and are quoted on a per seat basis. In order for any of our flights to be confirmed, we require a minimum of two full paying passengers.

When booking online, once the payment transaction is processed the name that will appear on your bank statement will be: AERIUS LIMITED.

In accordance with CAA rules and regulations, we require all passengers to inform us of their accurate weight before any flight. For the purpose of aircraft weight, balance and safety, the maximum weight allowed per seat is 130kgs (286lbs).

Cancellation Policy

Bookings cancelled within 48 hours will be subject to $30 cancellation fee. Bookings cancelled within 12 hours will be subject to 50% of fees. No refunds issued to no shows.

Our pilots will make a decision in regards to weather conditions on the day of your booked flight. If the weather conditions are not suitable for flying, we will contact you to reschedule your booking, or provide a full refund. Any refunds will be reimbursed to credit cards only.