HNAS and ABE

because theuserwillseeonlyyour ownfiles and folders, we haveturned onABE. Thisworks fineinthedomain, but notinsubdomains.

We haveusedthe DNS-Nameof the file serverwithAliaswhen switching from thefile serverto theHNAS. Now we haveWindowsclientsinsubdomains, who do not seeany foldersoronlysome of theirfolders. Enteringan IP addresshasinitiallysolved the problem. Wedo not knowwhywe can not usethe DNS-Name.

The difference between accessing EVSs by hostname and IP address suggests to me that this might be to do with user authentication not ABE. Please could you raise a support case so that we can gather diagnostics from your HNAS and help solve the issue?

Can you check the CIFS connections and see if something seems immediately odd?

Use the CLI command "connections -v all" to show all the CIFS connections. You'll be able to see the SID, user, group and domain of every connecting user. You're looking for instances of SIDs or other entries that, well, just don't look right. You may not solve your issue, but it would give you more questions to ask Support.