Ownership Experience

Exceptional service for exceptional owners

When you join the Audi family as a valued owner, we return the favor with unparalleled service, support and convenience. By financing with Audi Financial Services you are offered online account management, a dedicated, U.S.-based service call center, and a wide selection of protection plans and financing options that are right for your budget. You chose an Audi vehicle because you expect more out of a vehicle, and that's an experience we're happy to deliver.

Recurring automatic monthly paymentsThis is the easiest way to pay. You can sign up for
automatic payments through your online account at AudiFS.com/myaccount or
contact us to have an enrollment form sent to you.One-time or recurring payment through your bank's bill pay systemReference your account number and the payment address on your monthly billing statement

One-time payment over the phoneThis
can be done through your automated phone system or by speaking directly
to a Customer Care Representative at (888)237-2834. To use our
automated system, you will need to provide your Bank Routing Number and
Checking Account Number. Then, select option 1 after you enter your
personal information.

One-time payment by mailing a check or money orderMail
in your payment to the address on the front of your invoice and include
your account number on the check. Please allow for 5-7 days for your
payment to reach us.Send payments to:Audi Financial ServicesP.O. Box 5215Carol Stream, IL 60197-5215

Payments
initiated Monday through Saturday, before 5 p.m. ET, will be credited
to your account on the next business day. Payments initiated on Sundays,
bank holidays, or Monday through Saturday after 5 p.m. ET will be
credited to your account on the second business day after the payment is
made.

One-time payment with Western Union®
Quick CollectTo pay by Western Union, please have the
following available: Audi Financial Services Account Number, City Code:
"Car", State Code: "IL". Fees may apply.

At Audi, engineering takes center stage and visionary technologies like ASP® aluminum space frames, Audi MMI® touch and Audi quattro® all-wheel drive make the driver's experience a more rewarding one. When we say Luxury has Progressed, this is what we mean.

We know we've got you thinking, so here are a few answers to some commonly asked questions.

How many miles do I get on a lease?Most standard leases are calculated based on a specified number of miles you can drive, typically 15,000 or fewer per year. You can negotiate a higher mileage limit, but you will normally have an increased monthly payment since the vehicle's depreciation will be greater during your lease term. If you exceed the mileage limit set in the lease agreement, you'll probably have to pay additional charges when you return the vehicle.

Who should I contact if I am within the last 90 days of my lease?If you are within the last 90 days of your lease, please call Audi Financial Services Lease End Services at 1-866-277-8191, 9AM - 8PM, Eastern Time, Monday - Friday.

Who should I contact to schedule my lease end inspection?SGS, a third party inspection company, will schedule an inspection at your home, office or dealership. You may contact SGS at (800) 340-4080 (8AM - 8PM Eastern Time, Monday - Friday). Or, you may login to your Audi Financial Services account at www.audifs.com/accountadvisor to schedule an appointment.

How can I calculate my mileage on my current lease? During the last year of your lease, login to www.audifs.com/accountadvisor to access our mileage calculator tool.