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Rather than traditional departments, TransferWise is organised into several highly autonomous teams, each focused on solving a specific business or customer problem. It's the very essence of a lean approach – effort invested is justified by quantifiable impact. So what does this mean for design? How can you measure the impact of good design? Can you justify change because 'it feels better'?

Duncan is a Design leader with broad experience leading creative teams to help businesses discover opportunities, define solutions and deliver great products. At TransferWise, Duncan leads a small team of designers building products that feel simple, fast, safe and fair for millions... Read More →