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Israel tech site paying “interns” to covertly plant stories in social media

An investigation by The Electronic Intifada has revealed that the online publication Israel21c is hiring students as “digital ambassadors” to plant its stories in online discussion forums and social media without revealing that they work for the publication.

Israel21c is part of propaganda efforts aimed to improve Israel’s image and distract from Israel’s occupation, abuse and massacres of Palestinians.

Deceptive methods

An ad for the position (published in full below) was contained in an email obtained by The Electronic Intifada. It stipulates that each “ambassador” must engage in “significant conversations” online, making a note of them and reporting back to Israel21c staff.

Posing as a student interested in this internship, The Electronic Intifada spoke over the phone to a publicist responsible for recruitment.

He explicitly confirmed their intent to use deceptive methods.

Sam Bialosky of the public relations consultancy Miller Ink said, when posting their stories “you wouldn’t directly reference that you’re interning for Israel21c.” Bialosky made it clear to The Electronic Intifada’s undercover reporter: “that would sort of defeat the point of posting it.”

Miller Ink is the agency responsible for much of Israel21c’s press.

“We’ll send you the posts … we’re basically going to tell you what to say … and you’re going to have to send this out to people that you know,” Bialosky clarified, stipulating that “you’re going to be limited in your ability to tailor it.”

Israel21c is a publication dedicated to running fluff pieces about the alleged wonders of Israeli technology. The goal appears to be that such stories will distract attention from Israeli atrocities and help to market Israel as an attractive technology hub.

“What would be your job is to push that article out on social media,” Bialosky explained: “point to this sort of article on a community website, on a message board. Sort of a – ‘oh hey,’ you know, ‘you should look at this, here’s some good information on that.’”

Spin

Bialosky clarified that the goal of the program was not just to plant stories in the tech media, but in other specialist press too: “when a story about autism pops up … we’d like for that article to pop up on, say, I think it’s Autism Daily Digest.” This was possibly a reference to Autism Asperger’s Digest, a magazine about the neurodevelopmental condition.

“There’s a specific community that, they have an autistic child, that they get emails and we’d like for an Israel21c article to be on that … It helps broaden our reach,” he explained. “Medical innovations are, you know, it’s a different emotional interaction.”

The website was established at the end of 2001 by Zvi Alon and Eric Benhamou, two Silicon Valley executives. A 2002 profile defined the problem it sought to face: “If Americans find the conflict depressing and boring, and want to watch a positive story they can identify with, Zvi Alon, Eric Benhamou and their friends in Silicon Valley aim to provide it.”

“Digital ambassadors”

The ad for paid interns was forwarded to the mailing list of the Israeli Students Association at Cornell University in Ithaca, New York earlier this month by the local Hillel office coordinator.

“Please find attached a part-time paid internship opportunity with ISRAEL21c. We are looking for smart, passionate college and graduate students,” wrote Bialosky.

In the ad, applicants are asked to send a resume to Miller, along with a short writing sample.

“We are looking for students in college or graduate school who are passionate about ISRAEL21c’s Mission, and excited to share its content with their networks and others on social media and beyond,” it states.

Successful “digital ambassadors” are to be paid a stipend of $600 in exchange for between two and three hours per week over a six-month period. A “launch conference” for this, the “second class” of ambassadors, will take place in September in Los Angeles.

Miller Ink, contracted by Israel21c for this task, states on its website that it services include “social media campaigns” and “media messaging.”

In the above video presentation, Miller himself talks about his “digital engagement” PR work with Israel21c and how it aims at “changing hearts and minds” about Israel “one conversation, one story, one person at a time.”

He says he started thinking about ways to change the conversation: “what I really relied on a lot of the time were stories, personal narratives of Israelis who are doing amazing things that others could relate to.”

Israel21c is “one of the most comprehensive, interesting resources today for stories about Israel beyond the conflict,” he says.

Techwashing

With Israel coming under ever-increasing criticism for its human rights abuses and war crimes against Palestinians and other Arabs, changing the subject is a common tactic for Israel’s PR flacks and official propaganda or hasbara efforts.

Attempting to shift the conversation over to Israeli technology in this way is sometimes dubbed “techwashing.” Similar tactics include “greenwashing” – the effort to market Israel as supposedly environmentally friendly (something Israel21c is involved in too) – and “pinkwashing” – the effort to market Israel as LGBT-friendly and progressive as well as a welcoming destination for gay-male sex tourism.

The main point about such cynical strategies is that, even were these stories all true, it would not in any way mitigate Israeli atrocities, such as its most recent round of slaughter in the Gaza Strip.

In 2010, the company received $1.3 billion in loan guarantee funding from the US government, and was even promoted by President Barack Obama in his weekly video address.

Although Obama promoted the company as an American success story, it turned out that “the lion’s share of the high-tech career opportunities BrightSource was advertising were located in Jerusalem” (The Battle for Justice in Palestine, 148).

Despite the hype, a stock market flotation had to be abandoned hours before it had been due to begin in April 2012, due to doubts about the firm’s prospects. It turned out BrightSource was using an antiquated, mirror-based solar technology that has been eclipsed by other solar power technologies in which Israel lags.

Online hasbara

As has been well covered by The Electronic Intifada, Israel has set up several initiatives for the spread of hasbara (or propaganda) online in recent years. The latest of these is the “Hasbara war room” at the Interdisciplinary Center Herzliya, a private university.

The inaccurately-titled Israeli propaganda group HonestReporting has a similarly-titled program to Israel21c’s “digital ambassadors” – their “digital diplomats.” The purpose of that course is to train people in “using the power of the Internet to fight Israel’s new war … of public relations.”

The Electronic Intifada has also exposed outright forgeries and fakes spread by pro-Israel propagandists online, most recently the video of a “child firing an RPG on Gaza Beach” which was actually from Libya.

While there is no indication that Israe21c is involved in concoting such outright forgeries, the way it boasts about how it has “placed” its fluffy, feel-good tech stories in the mainstream media represents a more subtle form of propaganda.

It is notable then, that Israel21c seems to be more the work of America’s Israel lobby, rather than being an initiative of Israeli government agencies or Israeli institutions.

Israel lobby funding

Israel21c is registered in the US as a 501(c)(3) – a tax-exempt non-profit organization.

Its information returns filed with the Internal Revenue Service show it to be registered in San Francisco, in an office only a five minute walk away from the Israeli consulate.

The forms also show they have an office in Israel, with registered operating expenses of $131,307 in 2010 and $129,484 in 2011.

Between 2008 and 2012, Israel21c raised a total of $3.2 million in revenue. The forms disclose that between 2010 and 2012, $347,099 of this was in “government grants.”

Israel21c did not reply to an email asking which government departments had given this cash.

An analysis by The Electronic Intifada of information returns mentioning Israel21c reveals that one of their biggest seed donors in 2001 was The Feldman Foundation based in Dallas, Texas.

This group donated $120,000 to Israel21c between 2002 and 2004.

In the same years it was funding Israel21c, the foundation also gave tens of thousands of dollars to other Zionist organizations, including, The Israel Project, Project Interchange (which sends influential Americans, especially policy chiefs, on trips to Israel) and the New Israel Fund. It also gave $33,000 to The Jerusalem Foundation to support Pisgat Ze’ev, an illegal Israeli settlement in east Jerusalem.

The biggest donor to Israel21c has been the Jewish Communal Fund, which manages $1.2 billion for its various philanthropic clients.

Donations to Israel21c via the fund totaled $220,160 between 2008 and 2010.

Another donor to Israel21c, The Goodman Family Supporting Foundation, also gave hundreds of thousands of dollars to AIPAC and to its affiliates the Washington Institute for Near East Policy and the American Israel Education Foundation from 2009-2011. It gave Israel21c $20,000 in the same period.

One editor, Karin Kloosterman, has long been an editor for the Israel greenwashing blog Green Prophet.

Not likely to succeed

In 2012, the National Union of Israeli Students launched a similar program to spread Israeli propaganda online. That scheme offered Israeli university students $2,000 to spread pro-Israel propaganda online for five hours per week from the “comfort of home.”

American Israel lobby groups now seems to be emulating the strategy.

But such schemes are unlikely to gain much traction. As Palestinian doctor Belal Dabour showed in a recent article for The Electronic Intifada, in the war of narrative on Twitter, “so far it seems the Palestinians are winning.”

Comments

I think this story can be quite positive. The take away point is that the day Israel rid itself of its territorial ambitions that serves the military industrial complex and present itself as force for good in the world, the irrigation, health technology, tourism.... then it would actually have a respectable place in the world. The speaker admits that world approves of Israel's positive actions and overwhelmingly disapprove of its human rights violations. Conclusion is that the reaction to Israel is not based on anti-Semitism but the merits of its actions.

Israel is one gigantic lying propaganda machine running nonstop. Any site you go to has paid hasbara posters, posting the same lies over and over again. And when they are defeated on points, they drag out the 'anti-semitism' charge and change posting names and start over with the lies.

Of late we've seen numerous claims to Israel's technological importance in all our lives. It seems that every new vaccine, or communications device, or agricultural breakthrough, has its roots in one particular racist enclave. The fact that these contributions from Israel are not openly apparent is a further element of hasbara operations. We're told that we're too ignorant, too misinformed, and too bigoted to recognise where these benefits originate. Israel-developed technologies are presented as embedded on so a deep level in our lives as to be invisible and pervasive. Of course, this is nonsense, but it's quite revealing of the mindset of its practitioners. And whenever you tell people that they can't live without you, they start to look around for ways to test that proposition. So you lose them, because they discover not only do they not need you, they don't much like being told they're dependent in that way.

Professor Stephen Hawking was reproved and ridiculed for cancelling a trip to Israel at the request of Palestinian colleagues. He was baited online and told that every technical element enabling his speech, mobility, indeed his life, was produced by Israel, and that if he truly wanted to boycott that nation he should begin by shutting off his support systems. It's this kind of arrogance which reinforces impressions of Zionist cruelty and malevolence, as well as rank dishonesty. So it comes as no surprise that the tactic described in this article has found yet another well-funded operation. We just need to remind ourselves that the reason we're encountering this junk is precisely that it isn't working. They've nothing else to use once the pictures come in from Gaza. Because that's the technology the world is focusing on- the arms racket and the Occupation of Palestine.

I'd be more concerned about mainstream news and blogs and the tactics that they are employing to spread news in the social media. For the most part they do not not pay their editors but give bonuses depending on how many people read a story.

I no longer work for ISRAEL21c. But I do know that my work founding Green Prophet to give a productive discourse to the environment movement in the Middle East has changed the lives of many who would be killed if they dared report on animal abuse in the UAE, or radiation poisoning in Egypt. But for that, you wouldn't dare ask me to comment right? Because you've already decided who is right and wrong in this world. This EI is an ugly piece of propaganda seeking not to inform but to deform the "light" of this world - one in the same machine that is "peacewashing" terrorists and trying to turn them into victims, and then saints fighting some imagined Zionist plot.

When addressing your defense of Israel's brutal occupation and oppression of the Palestinians for over 5 decades, the appropriate word is hasbara, not "productive discourse". We are speaking of actuality - the real world when speaking of this savagery of the Israelis against the Palestinians - not some "imaginary zionist plot". The dead and the rubble and the ruination of Palestine at the hands of Israel is real and there for all to see.

Just took a look at your website. My favourite item was entitled, "Why Gaza needs hydroponics and aquaponics for food security". This was posted on August 17, during Israel's horrific onslaught against the people, infrastructure and land of Gaza. The apparent naivete involved in proposing vague techno-solutions to basic sanitation, agricultural, and marine fisheries deficits caused by weeks of mass bombing and years of strangulating blockade by Israel, was belied by the naked cynicism informing the report. To even raise the question of food security for Gaza is to remind readers of Dov Weisglass' "diet" for Gaza, in which Israeli officials calculate the number of calories allowed for each person trapped there. To advise Gazans on better use of their aquatic resources is to underscore the fact that they haven't any, due to Israel's brutal occupation. Telling them to grow their vegetables in hydroponic facilities when they lack potable water, their main electrical plant has been destroyed, and sewage runs through the streets due to Israel's systematic policy of scorched earth, is not merely dishonest. It's grotesque.

If you sincerely wanted to assist the people of Gaza to obtain "food security", you'd be telling your government to stop destroying the means of securing that goal. Instead you're publishing absurd proposals aimed not at aiding Gaza but at presenting Israel as a fountainhead of scientific progress and rational thought, rather than the sadistic racist military state it so plainly is.