In Store Returns Policy

Please keep your receipt for anything you buy. It will help if you should need to bring anything back to the store.

If you return a product unused, in the original packaging with the original receipt within 28 days of purchase we will exchange the product or offer store credit to the value of the original purchase price.

Your consumer rights are not affected.

If the product you purchase is faulty, or not as described, we may offer an exchange, refund or repair as appropriate, in accordance with your consumer rights.

Online Returns Policy

We are more than happy to exchange any unwanted items, provided they are returned unused, in perfect condition and in the original packaging within 14 days of delivery. Upon receipt of the goods we will send replacement goods or issue a full refund for the price of the goods returned. Our only stipulation is that they are in a saleable condition, as detailed below -

The original tags have not been removed from the item

The item has not been used, worn or damaged

The item is returned in its original packaging

Upon receipt of the goods we will inspect the item to ensure it meets with this criteria.

Please enclose a copy of the original invoice. Kindly advise us of the reason for the return and the action your require regarding a replacement, alternative or refund. We will then process the return as quickly as possible.

We will issue the refund (or send an exchange) as quickly as possible. You will see the credit on your card after 3-4 working days. A refund will show on your card under the name Fishing Mayhem.

Please remember to inspect your delivery carefully and notify us of any damage. Where faulty or damaged goods are received please contact the store within 7 days of receipt. If an item has been damaged in transit, we will replace it as quickly as we can.

You are responsible for return postage costs to us and the goods must be unused and in as new condition. We will pay for the postage costs for the new item being returned to you except for orders outisde of the UK. We reserve the right to refuse any return should it fail to meet the criteria above.

Warranty Returns

If an item has broken in normal use and it is within its warranty period, it must be returned to us along with a short note explainging the circumstances of the damage together with details of your name, address and a contact telephone number. Generally, items must be inspected by a manufacturer\'s representative before any replacement can be issued.

Returns on Special Offers

If an item purchased under special offer or promotional incentive is subsequently returned the special offer may no longer apply and the refund will be adjusted.
Fishing Mayhem will take into account the original purchase price and please be assured that we will give you our best possible adjustment to the original purchase price.
Exchanges on returned special offer items will be at our discretion.

Please remember!

Our friendly team members are available for advice or guidance!
Fishing Mayhem 01579 558 558

Top Selling Items

Customer Testimonials

Hi there, was in your shop last Wednesday and bought a 8'6" skyroad bass rod. I was the guy who came up from Falmouth. Anyway thank you for putting me on to this rod as I don't believe I could have picked better myself. Cant believe how far I can chuck a 12g lure 'its bonkers!' and not only that i can make surface lures dance and twitch with ease. A completely different league to previous rods and I have spent well over the Â£100 mark in the past. Many thanks, I'm sure to catch some nice fish in the coming months.

Glyn

Hello there would just like to say a big thank you to all regarding recent order communication and despatch was excellent will be ordering again as I was well looked after thanks again.Thanking You

John

Very friendly and helpful, great advice and some of the best lug I've ever bought. Top notch.

Great service and advice! Wouldn't hesitate to recommend. Thank you so much

Glad I found this shop while on holiday, sorted me out a lovley little baitcasting combo, top notch advice, good stock, good chats and a big thankyou for helping me arrange my boat trip! had a blast and look forward to seeing you guys in the future
All the best

Tim

great shop friendly honest service and plenty to choose from ! recomended to all A++

Recently bought a Sundridge 2 piece floatation suit from Fishing Mayhem. Price was fantastic, as was the service by Alex and Ellis. Thanks guys!

Excellent advice from friendly staff. Always have what we need.

The best angling shop in the southwest excellent service and advice on Cornish locations.