JEANS

XS

S

XS

S

M

L

IN INCHES

24-25

26

27-28

29-30

UK

4

6

8

10

12

14

US

0

2

4

6

8

10

EU

32

34

36

38

40

42

SHOES

UK

3.5

4

5

6

6.5

7

EUROPE

36

37

38

39

40

41

USA

6

6.5

7.5

8.5

9

9.5

AUS

4.5

5

6

7

7.5

8

CANADA

6

6.5

7.5

8.5

9

9.5

@House of Maguie we aim to please! Deliveries in the UK mainland will be free of charge on orders over £100 UNDER OUR STANDARD SERVICE.. Whether you’d prefer to receive your order we have the right delivery option for you.

STANDARD DELIVERY: Delivery within 3 to 5 working days £4.95

NEXT DAY DELIVERY: Delivery next working day (Monday to Friday) if ordered by 3pm £6.99

Please note: All orders placed after 3pm on Friday & over the weekend will be processed on Monday.

Delivery prices are automatically calculated at the checkout page when the delivery destination is selected. Orders will be shipped to your billing address, or an alternative address of your choice. Please ensure that there will be someone available to take receipt of the goods and sign for the parcel. Where this is not the case, the goods will be held at a local depot for collection, and a 'WHILE YOU WERE OUT' red card will be left at your premisses. If not collected in 24h, the goods may be returned to us and redelivery charges will be applied.

International Shipping & Handling Policy

We ship worldwide. Merchandise will be sent within 24-48 business hours from order date and will take 3-5 business days for standard delivery anywhere within the United Kingdom. Standard International shipping will take 7-15 business days. Please note that HOUSE OF MAGUIE is not responsible for any potential delay after your item has been shipped as ship times do vary depending on your package origin and destination. Additional customs fees do apply. For more information on those fees please contact your postal office or local government. HOUSE OF MAGUIE does not enforce these fees so we are not able to waive the fee upon delivery. Failure to pay customs fees will result in the parcel being sent back to us in which applies the handling fees of £19.99 + shipping fees, which are non refundable. Please see our FAQ section for more detailed information on shipping options we provide for your country.

***All orders are tracked and signed for.

***We do not ship to PO boxes.

RETURNS & REFUNDS

You can return a product ordered in the HOUSE OF MAGUIE online-shop within 14 days of the purchase receipt. **Our refund policy last 14 days from date of original purchase.**

Please scroll down the page for more information on our Refund Policy.

All products to be returned must be in a unworn condition, carefully repackaged in their original packing, which means to remain FITTED WITH ALL SECURITY seals and tags still attached.

**Returns that are damaged, soiled, worn or altered may not be accepted and could be sent back to you.**

To ensure that we can process your return as quickly as possible, we recommend that you use the return process as follows.

PLEASE FOLLOW THE RETURN INSTRUCTIONS ON THE RETURNS/EXCHANGE FORM ENCLOSED WITH YOUR PARCEL AND MAIL IT BACK TO US WITHIN 14 DAYS OF PURCHASE RECEIPT (DATE PLACED ORDER).

- INDICATE IF YOU WOULD LIKE A REFUND OR EXCHANGE

- In the case of exchange PLEASE REMEMBER TO IDENTIFY WHAT ITEM YOU WOULD LIKE IN EXCHANGE.***EXCHANGES ARE BASED ON STOCK AVAILABILITY

- The cost of return shipping is at the customer’s expense and is non-refundable. However EXCHANGES will be SHIPPED FREE OF CHARGE FOR UK MAINLAND ONLY.

***INTERNATIONAL EXCHANGES ARE SUBJECT TO SHIPPING FEES BASED ON OUR STANDARD DELIVERY SERVICES.

-WE OFFER ONE FREE EXCHANGE FOR EVERY ORDER FOR UK MAINLAND ONLY.

- IF THE REPLACEMENT ITEM IS LESS EXPENSIVE THAN THE ORIGINAL, THE DIFFERENCE WILL BE REFUNDED BACK TO YOU VIA STORE CREDIT.

- IF THE REPLACEMENT ITEM IS MORE EXPENSIVE THAN THE ORIGINAL ITEM, YOU WILL NEED TO CONTACT US TO PURCHASE A GIFT CARD FOR THE DIFFERENCE. YOU CAN CONTACT US @ INFO@MAGUIE.COM, OUR TEAM WILL BE GLAD TO ASSIST YOU. ALTERNATIVELY YOU MAY RETURN THE ORIGINAL ITEM FOR REFUND AND THEN PURCHASE THE NEW, HIGHER OR LOWER PRICED ITEM.

- EXCHANGES TAKE 2-3 WORKING DAYS TO PROCESS PLUS THE DELIVERY TIME TO YOUR AREA.

REFUNDS

- When we receive the product, we will refund the value of the purchased the product. YOUR PAYMENT WILL BE CREDITED BACK TO THE ORIGINAL PURCHASER'S CREDIT CARD, If you received the item(s) as a gift, the sender will be refunded automatically. If you paid by invoice/PayPal, then the credit will be refunded to your Paypal account.

- RETURNS FOR REFUND ARE PROCESSED WITHIN 2-3 WORKING DAYS OF RECEIVING THE ITEM, CARD REFUNDS MAY TAKE UP TO 10 BUSINESS DAYS FOR YOUR BANK TO COMPLETE, DEPENDING ON THEIR PROCESSING TIME. THIS CAN VARY GREATLY BETWEEN CARD ISSUERS. UNFORTUNATELY WE ARE UNABLE TO INFLUENCE THIS.

-SALE ITEMS MAY BE RETURNED AND EXCHANGED. REFUNDS FOR SALE ITEMS WILL BE PROVIDED ONLY BY ONLINE STORE CREDIT.

- SPECIAL ORDERS FOR 'BESPOKE' PRODUCTS ARE NON-REFUNDABLE.

- FOR REASON OF HEALTH AND HYGIENE, WE CANNOT OFFER REFUNDS ON PRODUCTS, PIERCED JEWELLERY AND UNDERWEAR. IN,ADDITION SWIMWEAR.

-All products to be returned must be carefully repackaged in their original packing, which means to remain FITTED WITH ALL SECURITY seals and tags and be in an unworn condition. We will not refund goods that have been worn, do not have their original packaging with all original garment tags and security seals still attached.

***International orders are not eligible for refunds, exchanges will be accepted only.

- In the case of lost of the RETURNS SHEET you can download the return form here:

- Howsoever you have 14(fourteen) days to return the merchandise. We will not process claims for goods received as faulty after this period of time. If you are returning an item for a refund the cost of freight will not be refunded unless the item you received was sent in error or is faulty. (providing we are notified of faults within 7 days of receipt @info@maguie.com). if you returning an item in order to obtain an exchange then EXCHANGES will be SHIPPED FREE OF CHARGE.

***We offer one free exchange for every order within UK mainland only.

In the event of any failure to return any goods to us within the stipulated time limits, we reserve the right of refuse returns sent to us over the period time. In the event of return refusal the items may be sent back to you at your cost.

Access to and use of the HOUSE OF MAGUIE website (the ‘Website’) is subject to the following terms and conditions. By using the Website, you are agreeing to all of the terms and conditions, which we may update from time to time without notice. You should check this page regularly and take notice of any changes made. If you do not wish to be bound by the Terms you should not access or use the Website. If you have any queries regarding these Terms, please contact us at info@maguie.com