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Unified Solutions Australia supports and assists our customers to provide an optimal environment for their business to succeed. Understanding our customer is key to ensuring their ongoing success. We do this by listening to their needs and working closely with all stakeholders, enabling us to deliver the desired outcome.

Our Charter is to be an industry leader in not just technical expertise but also customer service. All of Unified Solutions Australia staff are taken through a rigorous training induction, to develop their professional and customer orientated skill set. Each and every member of the team is a highly motivated professional, driven to provide you with the same level of service and expertise that they would afford their own business or family.

Unified Solutions Australia (formerly Freedom Technologies Pty Ltd) was formed in 2011 after the Managing Directors witnessed regular poor quality customer service responses by numerous Information Technology Service providers in South East Brisbane. This was extremely evident in the small to medium sized business sector were time after time these Companies were afforded second rate services.

We understand that superior customer service is the minimum expectation for your business. We deliver this by communicating with our customers on regular intervals, keeping them informed at all times of the progress and listening to any feedback given to us. Our professional staff are highly experienced in their chosen field and are supported by our best of breed methodology and work practices.Remember, we are here to service you, “Our Customer” the most important person in our company.

TESTIMONIALS

“The best IT and customer service experience we have ever had, could not reconnect higher”

Mal Woodward

Unified Solutions Australia supports and assists our customers to provide an optimal environment for their business to succeed.Understanding our customer is key to ensuring their ongoing success. We do this by listening to their needs and working closely with all stakeholders, enabling us to deliver the desired outcome.