Returns & Exchanges

BARFOOT is absolutely committed to ensuring you are completely satisfied with every one of your purchases. On regular priced items, we gladly accepts returns and exchanges within thirty (30) days of your receipt of the purchase. BARFOOT will refund the purchase amount to the original form of payment.

Cancellation Policy

BARFOOT can cancel your order in the event it has not shipped. When contacting customer support to cancel an order, please provide your name and contact information along with your order number. Your credit will be issued to your account and you can choose to use it on a future order. Please note that if your order has shipped, the order cannot be cancelled, in which case, you will have to apply for a Return Authorization.

Exchange Policy

Sale items are non-returnable and non-exchangeable.

Orders shipped to International destinations are non-returnable and non-exchangeable.

For Domestic U.S. orders, exchanges will be reviewed and accepted if goods are returned in original condition.

If you wish to exchange your item, you will have to return it and place a new order. BARFOOT does not place any merchandise on layaway.

Shipping Your Return

Please call BARFOOT at (805) 509-8003 to initiate a return. All returned items must have the RA number which has been given you. Unidentified returns will be returned to the sender. When shipping product back to BARFOOT, customers should choose the same shipper as when the product was delivered, as well as insure the product for full value of the returned items. Return shipping charges are the responsibility of the customer, unless your order qualifies as incorrectly shipped or your product has been declared defective (BARFOOT will credit up to $10.00).

Provided that your return is successfully executed, store credit will be applied to the account which made the original purchase, excluding the shipping fee to initially send the product.

Please be assured that BARFOOT will make every effort to expedite this process for our customers.

BARFOOT will not assume responsibility for compensation of return packages lost in transit without proof of delivery to the BARFOOT returns location.