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Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

sandeep shabothu

Posted on 01 Apr 2014

I am really appreciating the service provided by both of Your Employers Mickey(020713188178) and Marton (02073188142) . They response and the information they were given really helpful to finalizatio...
I am really appreciating the service provided by both of Your Employers Mickey(020713188178) and Marton (02073188142) . They response and the information they were given really helpful to finalization of my flight. I am thankful to them

Jeyarajah Grace

Posted on 31 Mar 2014

Roger was very helpful,friendly person.And I am happy with Hoodaki.I did get the service which I wanted.In Future I will book my flight with Hoodaki.Thankyou.
Roger was very helpful,friendly person.And I am happy with Hoodaki.I did get the service which I wanted.In Future I will book my flight with Hoodaki.Thankyou.

Nafeesa Rani

Posted on 28 Mar 2014

Ronn was our advisor he helped very well with our query and with the booking of our flights. Very professional. From the first call everything ran smoothly. He ensured our needs were met and was in co...
Ronn was our advisor he helped very well with our query and with the booking of our flights. Very professional. From the first call everything ran smoothly. He ensured our needs were met and was in contact until our flights were booked. Will be using this service again and will be recommending.

M Butt

Posted on 27 Mar 2014

I wanted to book a flight for lahore a couple of days ago. After trying a few popular travel agents I noticed hoodaki.com . To my surprise it was a real pleasure to talk to the staff. They were polite...
I wanted to book a flight for lahore a couple of days ago. After trying a few popular travel agents I noticed hoodaki.com . To my surprise it was a real pleasure to talk to the staff. They were polite and efficient. Thank you hoodaki boys and girls especially Karen.

Errol Smith

Posted on 26 Mar 2014

Feedback For Annora. . Thanks for your patient and understanding when I was booking my flight.. Annora had so much patient and dealt with me so good. Amnora was able to offer the best flight for my de...
Feedback For Annora. . Thanks for your patient and understanding when I was booking my flight.. Annora had so much patient and dealt with me so good. Amnora was able to offer the best flight for my destination and tweek it so my stop over experience wouldn\`t be so long. Totally grateful for the time Annora took to source put the best deal and I would like to say she so deserve good bonuses for the effort she put in. Thanks Annora your a star.

Riju Rajan

Posted on 26 Mar 2014

Hi My name is Riju Rajan. This is my 2nd time I am dealing with hoodaki. Botb the time I have received an exceptional customer care. I was guided through very clearly. They responded to my queries ver...
Hi My name is Riju Rajan. This is my 2nd time I am dealing with hoodaki. Botb the time I have received an exceptional customer care. I was guided through very clearly. They responded to my queries very quickly and efficiently. Overall a fantastic experience. Heartfelt thanks to Alan and Martin. Keep up the good work.

Miss Misbah khan

Posted on 25 Mar 2014

I have recently made a booking and just wanted to let you know I received great customer service from Martin and he was very helpful. I would definitely book with you\`re company again.
I have recently made a booking and just wanted to let you know I received great customer service from Martin and he was very helpful. I would definitely book with you\`re company again.

Sunita Loyal

Posted on 24 Mar 2014

I would like to thank Mac at Hoodaki.com for making my booking so efficiently. I found him to be very polite, pleasant and a pleasure to deal with! I will most definitely use Hoodaki.com again and wil...
I would like to thank Mac at Hoodaki.com for making my booking so efficiently. I found him to be very polite, pleasant and a pleasure to deal with! I will most definitely use Hoodaki.com again and will also be recommending to family and friends.

Tom King

Posted on 22 Mar 2014

The service received for booking my recent holiday flights was very good and your staff member, Ronn, was most courteous and helpful, thank you. All went well, making my holiday to Thailand most enjoy...
The service received for booking my recent holiday flights was very good and your staff member, Ronn, was most courteous and helpful, thank you. All went well, making my holiday to Thailand most enjoyable.

Susan Smith

Posted on 20 Mar 2014

Andrew was very very good, very patient with a elderly lady who had never booked air tickets before for someone else what a carry on but I realise that security is uppermost.My daughter in law is now...
Andrew was very very good, very patient with a elderly lady who had never booked air tickets before for someone else what a carry on but I realise that security is uppermost.My daughter in law is now able to visit her family in Thailand thanks to his patience.

Bridget Chinnappa

Posted on 15 Mar 2014

I find the service that I have received from Hoodaki very good and always at very good prices. Axel is always very helpful and always gives a very good service.
I find the service that I have received from Hoodaki very good and always at very good prices. Axel is always very helpful and always gives a very good service.

Dennis Outridge

Posted on 12 Mar 2014

I recently booked two flights and spoke to Ron who was very helpful, he was able to give me precise information and suggest a few alternatives to help me further. I would recommend Ron to my friends a...
I recently booked two flights and spoke to Ron who was very helpful, he was able to give me precise information and suggest a few alternatives to help me further. I would recommend Ron to my friends and family and as a result would endorse your brand via his helpful and knowledgable approach. We actually had a problem the following day Ron called me to explain that the credit card payment had not gone through, it had been stopped by the bank who thought it was fraud. He was very calm when explaining this and it was resolved quickly and easily.

ned abbasi

Posted on 12 Mar 2014

I would like confirm the service by James was fantastic and James also help me with the hesitation I had about the deal after you have read comments on review but James assured about everything I got...
I would like confirm the service by James was fantastic and James also help me with the hesitation I had about the deal after you have read comments on review but James assured about everything I got and very good response! So far so good will get back to when we get back from holiday and for I will be using you again

Muhammad Hamid

Posted on 10 Mar 2014

I booked my ticket on saturday 8/3. Whole porcess was easy and straightforward and the person spoke to was very helpful.
I booked my ticket on saturday 8/3. Whole porcess was easy and straightforward and the person spoke to was very helpful.

tony wright

Posted on 10 Mar 2014

Have been a regular customer for last 4yrs am very happy with your service cheers
Have been a regular customer for last 4yrs am very happy with your service cheers

Safila Naseer

Posted on 09 Mar 2014

I am emailing you to commend you on your brilliant customer service skills. The salesman who sorted out my tickets (Danny) was amazing. He sorted out cheap ticket prices, times, flight details and all...
I am emailing you to commend you on your brilliant customer service skills. The salesman who sorted out my tickets (Danny) was amazing. He sorted out cheap ticket prices, times, flight details and all information about my flight within a few hours! He also kept me upto date about the payment process and E-tickets. I am really pleased that I got such a good worker. Will reccomend Hoodakii company to all my friends, family and anyone else who wants to travel! Thank you very much, I could not have chosen a better company. And a special thanks to Danny for sorting everything out for me, I am one very happy customer.

Nitin Vekaria

Posted on 08 Mar 2014

I booked flight tickets to India From Manchester back on 13th Feb with Martin and he was very very helpful ,pleasant to talk too. I am traveling back on the 30th April to India and again Martin has be...
I booked flight tickets to India From Manchester back on 13th Feb with Martin and he was very very helpful ,pleasant to talk too. I am traveling back on the 30th April to India and again Martin has been very helpful and did a better price than Southall. Martin is a great Asset to your company and if he carries on giving us the top service as he is now I will be a loyal customer to Hoodkai.

Fauzan Mir

Posted on 08 Mar 2014

Hi, I have nothing else to say but was excellent specially mr eddy . Definitely Sent from my iPad will book my next holidays with your company and again thanks
Hi, I have nothing else to say but was excellent specially mr eddy . Definitely Sent from my iPad will book my next holidays with your company and again thanks

carol young

Posted on 07 Mar 2014

Just booked flights to Brisbane with hoodaki tonight, very happy with the service we got from Ian. Emailed us the flight times to look over then as we agreed he called us back am hour later which gave...
Just booked flights to Brisbane with hoodaki tonight, very happy with the service we got from Ian. Emailed us the flight times to look over then as we agreed he called us back am hour later which gave us plenty time to think about the booking and flight times etc. thanks for all your help Ian.

Anne Marie

Posted on 07 Mar 2014

I am pleased with the service, the staff response exactly to the customer needs, look all possible options, I will always check with this company any time i need to travel moreover I would recommend t...
I am pleased with the service, the staff response exactly to the customer needs, look all possible options, I will always check with this company any time i need to travel moreover I would recommend this company to all people i know.

BMBellMINI

Posted on 04 Mar 2014

I have just booked flights with your Annora in London. She was extremely helpful and polite and I would definitely use this service again to book tickets.
I have just booked flights with your Annora in London. She was extremely helpful and polite and I would definitely use this service again to book tickets.

Adele B. Peche

Posted on 28 Feb 2014

my booking from London to Cape Town. Excellent and efficient service from Alan. Very professional and helpful.
my booking from London to Cape Town. Excellent and efficient service from Alan. Very professional and helpful.

Rod Whyte

Posted on 21 Feb 2014

I could not find the information needed from the website about alternative flights to Vietnam and China.and so I phoned Hoodaki. Kate took the call and was both patient and efficient.I was not able t...
I could not find the information needed from the website about alternative flights to Vietnam and China.and so I phoned Hoodaki. Kate took the call and was both patient and efficient.I was not able to get exactly what I wanted but Kate provided an acceptable alternative I have flown with Hoodaki before and expect to do so again

Sheila Bonnelame

Posted on 11 Feb 2014

I appreciate the service i got from your staff, Mac. He has been very helpfull and has given excellent service and i will definately use your company for my next travel. Thank you for your outstandin...
I appreciate the service i got from your staff, Mac. He has been very helpfull and has given excellent service and i will definately use your company for my next travel. Thank you for your outstanding services

Terence Ponder

Posted on 10 Feb 2014

I would like to thank Karen for sorting my flights to Bangkok. The service i recrived was very good
I would like to thank Karen for sorting my flights to Bangkok. The service i recrived was very good

Liza Hermoso

Posted on 10 Feb 2014

My experience with booking with your agency via phone is great. The staff/agent was so helpful. She gave me the chance of calling her back again (as I need to inform my husband as well). She\`s so pat...
My experience with booking with your agency via phone is great. The staff/agent was so helpful. She gave me the chance of calling her back again (as I need to inform my husband as well). She\`s so patience in her own way in dealing with customer. It was a great experience really and thanks to my friend who gave the benz travel telephone number. I already told my friends and colleagues at work to book their holidays with you guys. Keep it up. God Bless

Joseph Vaz

Posted on 10 Feb 2014

Hi, Mac from Hoodaki was extremely helpful and found me a flight much cheaper than other companys i have used to book. He looked at all my available options around the date I wanted to fly and gave m...
Hi, Mac from Hoodaki was extremely helpful and found me a flight much cheaper than other companys i have used to book. He looked at all my available options around the date I wanted to fly and gave me the best possible price. I had some problems from my side , but he was very patient on that. I am holding a certain position in my career. So, I would like to say that Mac is a valuable asset to a company which hire him. I will most definitely use hoodaki\`s again in the future.

Kowsor Ahmed

Posted on 07 Feb 2014

Hello, it was great making a deal with you Mac. You supported us on each step and we are very glad we booked our ticket from you. We will hopefully contact you again for another deal.
Hello, it was great making a deal with you Mac. You supported us on each step and we are very glad we booked our ticket from you. We will hopefully contact you again for another deal.

Fahad

Posted on 05 Feb 2014

Thank You Teena, you manage to help me get a ticket that every other agency was failing to get me Thanks alot for your service, much appreciated
Thank You Teena, you manage to help me get a ticket that every other agency was failing to get me Thanks alot for your service, much appreciated

Chris Van der Walt

Posted on 04 Feb 2014

I would like to thank the advisor Micheal with whom I dealt with when making my booking today. He was very helpful and professional in dealing with my requests.
I would like to thank the advisor Micheal with whom I dealt with when making my booking today. He was very helpful and professional in dealing with my requests.

Mrs A Barnard

Posted on 03 Feb 2014

Hi, travel agent assisted me with an emergency booking to South Africa. Very good quote given, transaction was dealt with in a very professional and efficiant way. The sevuce was great and i will use...
Hi, travel agent assisted me with an emergency booking to South Africa. Very good quote given, transaction was dealt with in a very professional and efficiant way. The sevuce was great and i will use your servjces again

Jagdish

Posted on 30 Jan 2014

I have booked air tickets with your organisation on two occasions I have found your staff very helpful and less pushy. However you must offer loyalty discount to existing staff so that they keeping co...
I have booked air tickets with your organisation on two occasions I have found your staff very helpful and less pushy. However you must offer loyalty discount to existing staff so that they keeping coming back year after year ,I am a regular traveler specially to India So any offer that help me reduce my travelling cost is welcomed. Overall , I have recommend your organisation to m friend and they purchased air ticket via your staff I must say James ( ROHIT) was very helpful.

Ron Walters

Posted on 27 Jan 2014

This is the 1st time using the company and from the service that I have received I will certainly be recommending your company. Mark was excellent and made me feel that I was important, such a pleasan...
This is the 1st time using the company and from the service that I have received I will certainly be recommending your company. Mark was excellent and made me feel that I was important, such a pleasant change, usually call centre agents can\`t wait to get you off the phone. He even demonstrated that he had listen as he finished the call wishing my daughter a happy birthday as I had explained at the beginning of the call that I was buying the ticket as a birthday present for her. Well done Mark you are a credit to your company.

Suraj Anand

Posted on 23 Jan 2014

I received the most wonderful customer service from Rodney! He was diligent in searching for my flight and kept me well informed throughout the process. Everything he promised he delivered. I can\`t f...
I received the most wonderful customer service from Rodney! He was diligent in searching for my flight and kept me well informed throughout the process. Everything he promised he delivered. I can\`t fault him on any measure and I would recommend him highly to a managerial post within your organisation.

Lloyd Blakey

Posted on 21 Jan 2014

Very pleased with the professional service I have received from your representative Ian, and Hoodaki, we have booked our last few flights over the years with your company and very pleased with the exc...
Very pleased with the professional service I have received from your representative Ian, and Hoodaki, we have booked our last few flights over the years with your company and very pleased with the excellent service we receive, long may it continue.

Michaela

Posted on 21 Jan 2014

I\`m very pleased to say, the professional high standard of your staff is excellent, I spoke with a gentleman called Martin and he was very helpful, gave me all the relevant info, did all he could to...
I\`m very pleased to say, the professional high standard of your staff is excellent, I spoke with a gentleman called Martin and he was very helpful, gave me all the relevant info, did all he could to help me I was that pleased I ended up booking my flight over the phone as he assured me what what going to take place etc. he cased everything up called me bak to make sure everything was fine on my part. So a big thanks to him, if his can be also passed to him and keep up the good work :) Many thanks again.

Mrs K Eve

Posted on 19 Jan 2014

There was an excellent service which I received during booking my flight with Peter. Thank you very much for your help by getting us seats to Thailand.
There was an excellent service which I received during booking my flight with Peter. Thank you very much for your help by getting us seats to Thailand.

Knoll Mendoza

Posted on 18 Jan 2014

Its my first time to book at hoodaki and I find it very nice, Ian is a good employee of yours! He explained everything and answered all my inquiry ! Im looking forward to book for more of my holidays...
Its my first time to book at hoodaki and I find it very nice, Ian is a good employee of yours! He explained everything and answered all my inquiry ! Im looking forward to book for more of my holidays in a near future!

Les Steventon

Posted on 16 Jan 2014

Use you every time I go Thailand and so do all my friends quick service and very polite on the phone thank you for a brilliant service
Use you every time I go Thailand and so do all my friends quick service and very polite on the phone thank you for a brilliant service

Tony Pirtcher

Posted on 12 Jan 2014

Very happy with the service provided, there was a slight delay in getting the ticket emailed to me (it being a weekend), but soon sorted out (thanks, Billy/Radat!).
Very happy with the service provided, there was a slight delay in getting the ticket emailed to me (it being a weekend), but soon sorted out (thanks, Billy/Radat!).

Denise Murphy

Posted on 08 Jan 2014

I would like to thank your team for the quick and curtious way Ronn dealt with my booking from London To koh Samui.
I would like to thank your team for the quick and curtious way Ronn dealt with my booking from London To koh Samui.

Navin

Posted on 06 Jan 2014

First of all, i would like to thank to Annora for her excellent service provided. She is/was very prompt for any query or concern. Its been couple of times, i have experienced & wondered that i got th...
First of all, i would like to thank to Annora for her excellent service provided. She is/was very prompt for any query or concern. Its been couple of times, i have experienced & wondered that i got the best deals from Hoodaki compared to other booking companies. Last time i did speak to James, which again was a very good service & experience. It was great booking with Hoodaki over couple of years and i am looking forward in future as well :-) Suggestion : As i have speaking to my friends and colleagues about Hoodaki travel, not many of the people are aware of Hoodaki. Though i do suggest them to check with hoodaki first. If you can advertise little more, i am sure you will have good future.

Heather Dawes

Posted on 06 Jan 2014

Hi Would like to provide customer feedback and advise of a prompt and efficient booking process organising flights from UK to USA by Roger at Hoodaki. Roger the operator was very helpful and positi...
Hi Would like to provide customer feedback and advise of a prompt and efficient booking process organising flights from UK to USA by Roger at Hoodaki. Roger the operator was very helpful and positive in his approach he instilled confidence and aided the process which was slick ad easy. Many Thanks. would book with Roger again .

Gwyneth Melville

Posted on 06 Jan 2014

The travel agent who I spoke to was very helpful and listened to my suggestions when it came to the transfere at Johannesburg airport. He was very patient in answering my queries and I would not hesit...
The travel agent who I spoke to was very helpful and listened to my suggestions when it came to the transfere at Johannesburg airport. He was very patient in answering my queries and I would not hesitate in booking through Hoodaki in the future.

Lionel Mill

Posted on 05 Jan 2014

Good feedback. Good service - friendly, efficient. Calling me back with new options. I would use you again.
Good feedback. Good service - friendly, efficient. Calling me back with new options. I would use you again.

Paida Mudyiwa

Posted on 05 Jan 2014

Im writing to express my sincere gratitude for the service I have received from you. This has been the second time that I have used Hoodaki. I have receive d excellent and prompt customer service on...
Im writing to express my sincere gratitude for the service I have received from you. This has been the second time that I have used Hoodaki. I have receive d excellent and prompt customer service on both occasions. I have also recommended your services to my friends and family, and they too have received great service. I look forward to using Hoodaki again in the future.

Anita Sayer-Hickson

Posted on 02 Jan 2014

I would like to thank you most sincerely for the incredible service I received while booking my flight to Australia. I dealt with a man called Ash, who in all honesty, went beyond the call of duty to...
I would like to thank you most sincerely for the incredible service I received while booking my flight to Australia. I dealt with a man called Ash, who in all honesty, went beyond the call of duty to accomodate and help me. I began using your company for my flights a few years ago, and have never looked back. You have a wonderful, competent team who always try their best. My sincere and heart felt thank you goes to Ash. What a star he has been. May I wish you all a very Happy New Year.

Jacquie

Posted on 27 Dec 2013

Thank you again for your fabulous service. There is no doubt that you get the best prices and the transaction is swift and without complication. You always manage to find exactly the right flights o...
Thank you again for your fabulous service. There is no doubt that you get the best prices and the transaction is swift and without complication. You always manage to find exactly the right flights on the right days. If you cannot get a better price than another website you are honest in saying so. Due to you impeccable service I have given your direct phone number out to a number of friends who are also happy with your service. Keep up the good work!

Mandana Habibi

Posted on 27 Dec 2013

The booking went fine all info was sent as the agent promised, all professional and efficient. Thank you
The booking went fine all info was sent as the agent promised, all professional and efficient. Thank you

Keith Pullan

Posted on 23 Dec 2013

I’ve used Hoodaki on three occasions now, and each time I have received superb customer service and prompt completion of the best flight deal at very short notice. Your advisors are among the best I...
I’ve used Hoodaki on three occasions now, and each time I have received superb customer service and prompt completion of the best flight deal at very short notice. Your advisors are among the best I have dealt with using on line and telephone bookings and I am very impressed yet again with the service received today.

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