It was my lucky day, because there was no wait for a cabana, which is rare. It’s worth noting that only a subset of the showers in Cathay Pacific’s “The Wing” First Class Lounge are cabanas, so you have to explicitly request them.

Cathay Pacific’s First Class Wing cabana

While I love “The Wing,” after a shower it was off to check out the new Qantas Lounge, given that I had heard so many great things about it. Qantas opened this new lounge in 2014, and I’ve heard nothing but rave reviews.

I guess the best way to describe the location of the Qantas Lounge Hong Kong is that it’s at exactly the opposite end of the pier of The Wing.

If you’re originating in Hong Kong and take the South immigration channel you can turn left and there’s an immediate entrance to The Wing. Meanwhile if you take the North immigration channel and turn right there’s an immediate entrance to the Qantas Lounge.

It’s located above gate 15, so if you’re in the central part of the concourse your best bet is to just go up a level and access the lounge through the upper level walkway.

Qantas Lounge Hong Kong entrance

Below is a picture of where the walkway entrance to the lounge is, in the context of the main level of the concourse.

View from Qantas Lounge Hong Kong entrance

The entrance to the Qantas Lounge Hong Kong is gorgeous, and upon presenting my SriLankan boarding pass I was promptly admitted. It’s worth noting that the Qantas Lounge is a shared first & business class lounge. There’s no separate first class lounge, so obviously the lounge won’t be quite to the level of the Qantas First Class Lounge Sydney.

For what it’s worth, the lounge is open daily from 9:30AM until 11:30PM. When the lounge first opened it was only open in the evenings, so it’s nice to see that they extended the hours.

Qantas Lounge Hong Kong entryway

My first reaction upon entering the lounge was “WOW.” I loved everything about it. First of all, the lounge is massive. Massive. Which in a way puzzled me, since I can’t imagine this lounge ever getting close to capacity (well, as long as we keep secret how nice it is). 😉

But beyond that I loved the decor, which is true across the board for Qantas lounges, in my opinion. Qantas gets decor right. It’s sleek, industrial, edgy, and at the same time agreeable. I also love the fact that it’s an open air lounge, so you have great views of the concourse and tarmac.

Anyway, near the entrance is a large seating area, with a variety of seating options. There are long benches with coffee tables, more traditional lounge seating, etc.

Qantas Lounge Hong Kong seating

Qantas Lounge Hong Kong seating

Past that is the bar, which is both understated and dazzling.

Qantas Lounge Hong Kong bar

Surrounding the bar is a dining area with dozens of tables. There are tables along the edge of the lounge overlooking the concourse, as well as tables more towards the interior of the lounge.

Qantas Lounge Hong Kong dining area

Qantas Lounge Hong Kong dining area

Qantas Lounge Hong Kong dining area

Qantas Lounge Hong Kong dining area

The lounge has an emphasis on communal tables as well, which I find interesting. Presumably most people aren’t traveling in groups of a dozen, yet that doesn’t stop Qantas from having several communal tables.

Qantas Lounge Hong Kong communal table

Qantas Lounge Hong Kong communal table

Qantas Lounge Hong Kong communal table

Across from the bar and more into the interior of a lounge is a “secluded” seating area, which includes several long benches.

Qantas Lounge Hong Kong seating

Qantas Lounge Hong Kong seating

Past the bar and dining area is even more seating. Lots more seating.

Qantas Lounge Hong Kong seating

I can’t say enough how impressed I was by the design. I love how the furniture throughout the lounge matches, yet every section is unique in terms of the color scheme/finishes.

Qantas Lounge Hong Kong seating

Seriously, the amount of seating in this lounge… what the heck?

Qantas Lounge Hong Kong seating

Are they trying to shut down every other lounge?

Qantas Lounge Hong Kong seating

Why?

Qantas Lounge Hong Kong seating

They must have gotten an amazing deal on rent.

Qantas Lounge Hong Kong seating

Like, really amazing deal.

Qantas Lounge Hong Kong seating

Like really, really amazing deal.

Qantas Lounge Hong Kong seating

For an airline which has at most a few flights a day to Hong Kong, the amount of space in this lounge is beyond puzzling.

Anyway, there were also a couple of magazine racks at both ends of the lounge with popular publications.

Qantas Lounge Hong Kong magazines

In terms of food, there was a buffet setup towards the center of the lounge, across from the dining area.

Qantas Lounge Hong Kong buffet

They had a good selection of self serve wine, soft drinks, etc. There were servers roaming around in the event that you wanted to order another kind of alcoholic drink.

Qantas Lounge Hong Kong drink selection

Qantas Lounge Hong Kong wine selection

Qantas Lounge Hong Kong juices

Then there was an espresso machine (with proper Australian terminology, including “long black”).

Qantas Lounge Hong Kong espresso machine

While I’d say the buffet was average in size, the quality was top notch across the board. There wasn’t a single dish which didn’t look appetizing.

In addition to the main buffet area there was a second self serve bar at the far end of the lounge, which had wine, soft drinks, an espresso machine, etc.

Qantas Lounge Hong Kong buffet area

Qantas Lounge Hong Kong espresso machine

Qantas Lounge Hong Kong buffet area

Qantas Lounge Hong Kong wine selection

Qantas Lounge Hong Kong drink selection

The Qantas Lounge also has a handful of shower rooms. While they don’t compare to the ones in The Wing, they’re still very nice, and feature ASPAR toiletries.

Qantas Lounge Hong Kong shower room

Qantas Lounge Hong Kong shower room

Qantas Lounge Hong Kong shower room toiletries

I had a rather odd interaction when trying to photograph the shower rooms. The shower attendant didn’t really speak English, so I did my best to explain I didn’t actually want to shower, but rather just wanted to take pictures of the shower room. She wasn’t following, so when I opened the door and started snapping pictures she snuck up behind me and gave me the strangest look, as if she thought I was photographing because I had discovered something terrible in the shower room.

The wifi signal in the lounge was fairly strong, so I managed to get some work done for a couple of hours. Then at around 5:15PM I figured I’d quickly pop into the Dragonair G16 Lounge, just to see what’s that like, given that it was a short walk away.

Also keep in mind that the Qantas Lounge Hong Kong is a oneworld business class/Sapphire lounge, so virtually any mid-tier elite or business class passenger flying oneworld can access it — you don’t have to be flying Qantas.

How does the Qantas Lounge Hong Kong compare to other lounges in Hong Kong? I’d say it’s one of the two best business class lounges in Hong Kong, along with Cathay Pacific’s “The Bridge” Lounge.

Given that I’m a oneworld Emerald and can access first class lounges, would I visit it again? Absolutely! I’d say I still prefer Cathay Pacific’s “The Wing” First Class Lounge for the shower rooms and the champagne bar. But for just lounging, it’s tough to beat the decor and seclusion of this lounge, given how crowded “The Wing” is nowadays.

If you’ve visited the Qantas Lounge Hong Kong, what was your experience like?

San Diego International Airport has long had a unique commuter terminal, which I've had a love-hate relationship with. The awesome thing is that the commuter terminal is separated from the rest of the airport, and it's tiny. It's like flying out of a…

I've been involved in this hobby for a bit over a decade now, and there's no denying that my approach to things is different now than when I was 15. When I was mileage running as a teenager I'd quite proudly proclaim I was on a mileage run to anyone…

More from One Mile at a Time

My connection in Doha was about three hours, so I spent that time at Qatar Airways' Al Mourjan Business Class Lounge. I've reviewed that lounge before and spent most of my layover catching up on work, so won't be reviewing the lounge this time around.…

My last trip report finished off with a TAP Air Portugal flight from Lisbon to Newark. That same day I flew from from New York JFK to Doha. I made my way to JFK, and then spent some time in the Flagship Lounge (or more specifically, the Flagship Bridge)…

Welcome to my next trip report, primarily covering travel on Qatar Airways, in particular in their new Qsuites business class. In 2017 we saw five exciting new premium cabin products introduced -- Emirates' new first class, Qatar's new business class,…

Originally our plan was to just spend five nights at the W Verbier and then go to London for a few nights before returning to the US. Given how beautiful the Alps are, I thought it might be nice to visit somewhere else in Switzerland, especially since…

Nowadays airlines are really creative with their safety videos, and in many cases use them as an extension of their marketing strategy. While Air New Zealand is probably most well known for their safety videos, other airlines have taken the opportunity…

Ford likes skiing, and I like points hotels. While I've stayed at many of SPG's better US ski properties (including the St. Regis Aspen and St. Regis Deer Valley), in general you'll find that most of the cuter ski resorts don't belong to the major hotel…

About luckyBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector.
He travels about 400,000 miles a year, primarily using miles and points to fund his first class experiences.
He chronicles his adventures, along with industry news, here at One Mile At A Time.

1) Qantas sell lounge memberships which are reasonably popular.
2) If Jetstar HongKong gets of the ground then QF elites and lounge members will be eligable to enter and presumably Qantas will be pushing lounge and FF membership to local Jetstar flyers.

It all depends on whether the HongKong government allow Jetstar to get going. If it does then I’d expect Qantas to up flying to HongKong and use Jetstar as a connecting carrier across southern China and South East Asia, as it does in Singapore.

Just a heads up, aside from the dining options you mentioned, they also have on offer dim sum (with the egg tarts you love!) and char siu or Chinese BBQ pork. Not sure what time of they and how to get it though.

@Jenelle There is no Champagne – there is Australian sparkling white. There is actually a secret stash (I think it is Veuve), but it is really reserved for VIPs (a case of if you have to ask, you’re not getting any).

I think this lounge is excellent. Of course the CX lounges may be better (especially the First Class lounges), although now I have no status so I can only get into the First Class lounges with a First Class ticket. If it is more likely I’ll be in Business, then I think this is one of, if not the, best Business Class lounge. For an airport where this is considered a QF outstation, that’s quite notable.

The lounge staff are also quite attentive and approachable.

This lounge is also used for BA flights. They are amongst the last flights to leave HKG near midnight, hence the QF lounge stays open for them.

Should also mention that the bar and bar staff are fantastic. If you like mojitos or similar drinks, ask the bartender next time to fix you the lounge’s signature cocktail, the Qi Qi (or chi chi, pronounced “chee chee” – not sure how they spell it, but anyway).

They will also fix you a really decent espresso based coffee (flat white, latte, etc.) if you’re on the hunt for decent coffee and the robot in the buffet or drink stations doesn’t quite do it for you.

In addition to BBQ pork plates (in Chinese, “char siu”) and dim sum, they also serve a plate of the day at the communal round table (or around there). Char siu is usually served around the afternoon, dim sum and the plate of the day is usually served in the early evening. The window of time is rather brief for all of these; whilst the char siu and plate of the day can be ordered, the dim sum trolleys that go around usually have those little bowls snapped up pretty quickly.

Qantas Frequent Flyer Platinum One members are afforded a couple of extra benefits.

The communal dining in Qantas Lounges is quite fun. Most Aussies are happy to strike up a conversation with a total stranger sitting next to them, and enjoy learning where people are headed, where they’ve been, what they’re up to.

I was on a trip from the US to Oz a few years ago and found myself at the long communal table in the SYD domestic business lounge, with a layover on the way to Perth. The gentleman next to me struck up a conversation, and though I was tired as all get-out, I politely responded that I was headed to Perth and then the Margaret River to see their wine country. Turned out this gentleman had managed vineyards for wineries as large as Rosemount and some small ones as well, and knew about everybody in the Australian wine industry. He picked up his mobile, rang up 3 friends in Margaret River “I’m sitting here in the Qantas lounge with this American who’s headed your way”, and arranged three amazing winery and vineyard visits for me. Wow!!

I’m like you and most of us Americans – a bit introverted when we travel – but this concept works extremely well for the Australian culture, and I’m determined to take advantage of it the next time I’m in a Qantas lounge. Which will be the HKG lounge…. thanks for the preview!!

I live in HK and use this lounge all the time. Next time, try visiting the lounge between 7-9pm. That’s the absolute peak for QF departures, and every single one of those many seats will be taken. It’s not too big at all, given the number of Qantas club members.

Staff in the lounge were amazing as well when I was there last week. Was there twice when transiting in and out of hk and the staff not only remembered my order of charsiu without the rice but also what my drink preferences were. For a lounge that serves that big a crowd, the level of personalization and quality of service blew me away. Most lounges simply don’t come close and staff often view lounge service as a one off experience. Not so here. Naomi, Stella and the rest of the crew were just such a joy to interact with.

It’s great it looks nice, but F&B, comfort and adequate toilet/shower provision is the most important. Luckily that seems adequately serviced based on your review (although an extra hot meat dish on the buffet would be nice – it’s great these additional temporary food services run at times, but I prefer it not being a timing/location in lounge game).

Most importantly, it answered a lingering question of my own – The Wing First or Qantas lounge. You assess the Wing First lounge still is best, so I don’t feel too bad now that I’ve skipped the new Qantas lounge (which was an unknown for me) for the (known to me) Wing First lounge in the past. On a longer visit, I might pop my head in for a quick road test.

Great review Lucky! I will definitely check it out my next transit in HKG.

Also, no outlets in the dining area is deliberate: I asked about it and Qantas wants people to talk and socialize when they’re drinking/eating in the area. There are also no outlets in the Singapore dining area, which is also a fantastic lounge.

In the Qantas lounge in SIN there was a code that allowed us to download many magazines on our iPad for free. Did you see that in the Hong Kong lounge? It’s a nice feature as we can stock up on some reading material for the plane!

Great review Lucky. I checked out this lounge in February flying CX PE using my CX Gold card and the only disappointment was the lack of champagne, as only Aussie sparkling wine is served. The food and service is great though, it’s very quiet in the afternoon before the QF departures in the evening. The staff by the buffet take pride in the food offered and regularly recommend various dishes and ask how your meal is. Certainly an excellent alternative to the CX lounges at HKIA where as a Oneworld FF you are definitely spoilt for choice.

QF also operates a very large lounge at NRT. I was puzzled when I saw it. I figured for a carrier that has at most 2 flights per day (I believe), it would be expensive to operate such a large lounge, especially at its Oneworld partner’s hub, where JL operates 4 (2 F an 2 J) massive flagship lounges. In addition, AA and CX operate two other lounges. But those thoughts aside, it was a very nice lounge.

I think the size has to do with Qantas having their three flights from Hong Kong all leaving within half an hour. While I haven’t been to the new one I remember the old one being packed around 7-8pm at night. On QF metal alone that’s two A330s and a 747 packed with Qantas Club members. I can see it getting pretty hectic.

Thank you for your kind review and comments. We are happy that you enjoyed the lounge.

We put a lot of effort into creating a space that caters for many people in different ways. We thought we might share with your readers a couple of links that explain our concept behind the design of the lounge. It’s not often people get to hear the thought process behind a design and we thought they may find it interesting.

Considering how poor J is on the A330s the fly to HKG, I’m impressed by how nice the lounge appears.

I flew MEL-HKG in J earlier this year on QF and was pretty underwhelmed by the seat and food, although the flight attendants were pretty good. MEL J lounge was so-so, although I blame that more on the MEL airport setup than the lounge set up itself. Glad to know it’d be such a better experience coming the other way!

is that the timeframe for the following items:
1. Spice Temple BBQ Bar
2. Plate of the Day at the main dining area
3. Dim Sum Trolley
relatively narrow? like framed at 5pm – 8:15pm. I’d like to plan the schedule of enjoying the above 3 items first or the get food from the Buffet first.
Also, is that possible to gain access to the Qantas Hong Kong Lounge at Sunday Evenings (around 7pm) by a Cathay Pacific Business Class Boarding pass?

Really surprised at glowing comments. This lounge was less than average. As a first class passenger I was appalled there was only one member of staff serving behind the bar, no champagne, no cocktail menu and a severely lacking restaurant. Suggest other reviewers try heathrow’s Concorde lounge to understand what excellent facilities really are.

@ S marshall – Surprise, Lucky hates the Concorde lounge. They offer good food and there are normally a few members of staff behind the bar, so while you weren’t lucky regards the latter, remember that first class or not, you’ve entered a business class facility. If you really want pure first class luxury, I’m pretty sure The Pier First Class Lounge for Cathay Pacific (open to all oneworld first class and oneworld Emerald passengers) would’ve given you a better experience, much superior to the Concorde lounge.

The proximity of the HK Qantas Lounge to the immigration means you can relax as soon as you pass the hassle of customs. The staff is always courteous. One young man stands out particularly. He’s Jason. Amazingly he remembers our surnames and my husband’s choice of meals and my choice of cocktail. We visit the Lounge may be only twice a year. After our meals at the dining table, he would invite us to sit elsewhere in more comfortable sofa seats. When it’s time to board, he’d walk us out just to make sure we are alright. Yes, you guessed right. We are elderly, but we don’t get that in Singapore or Bangkok Lounges! I look forward to using the HK Qantas Lounge next month.

SERIOUSLY!!! This lounge is a complete DISGRACE…If you can travel with Cathay then do..dont risk this. Typical crap buffet…no cooked food for you like in Singapore lounge. The Cathay Lounges have cooked food for you..not a cheap and crusty buffet…I am so annoyed because I read this review and stupidly believed it. DONT BELIEVE THIS GUY!!!!! Typical buffet like you get at any CHEAP hotel. SO disappointed. Better of going to a pay in lounge and paying again ( not really) but fly Cathay and you will get much better food than here.

Recent Trip Reports

My connection in Doha was about three hours, so I spent that time at Qatar Airways' Al Mourjan Business Class Lounge. I've reviewed that lounge before and spent most of my layover catching up on work, so won't be reviewing the lounge this time around.…

My last trip report finished off with a TAP Air Portugal flight from Lisbon to Newark. That same day I flew from from New York JFK to Doha. I made my way to JFK, and then spent some time in the Flagship Lounge (or more specifically, the Flagship Bridge)…

Welcome to my next trip report, primarily covering travel on Qatar Airways, in particular in their new Qsuites business class. In 2017 we saw five exciting new premium cabin products introduced -- Emirates' new first class, Qatar's new business class,…

Originally our plan was to just spend five nights at the W Verbier and then go to London for a few nights before returning to the US. Given how beautiful the Alps are, I thought it might be nice to visit somewhere else in Switzerland, especially since…

Recent Posts

Hello from Hong Kong! Tiffany and I are traveling around Asia for a week. We were supposed to go to Australia, but for a variety of reasons decided against it (the primary reason being that we would have been in Australia for all of a day -- oops). We've…

In early 2015 I wrote a tutorial on how to select seats on Etihad when booking through other airlines (like when redeeming American AAdvantage miles for travel on Etihad). While Etihad will allow you to select seats on their website if you booked your…

USA Today has the story of a New York state employee who has been placed on leave after name-dropping the governor as she had a meltdown on a Delta flight earlier this month. This incident was captured on video and posted to Facebook, and has over 1.5…

The CardMatch Tool, which is offered by creditcards.com, often gives people access to bigger targeted card sign-up bonuses. In order to use the tool you have to enter your name, address, and last four of your social security number, and based on that,…

Seeking: Savvy Miles & Points Enthusiast To Write For OMAAT

We have some amazing friends who have contributed to the blog over the years, and have learned a great deal during that time. Our ideas on what works, what doesn't, and the best ways to supplement what Ben is already writing have evolved, and we've tried…

Meet The Team

One Mile at a Time is owned by PointsPros, Inc. This site is for entertainment purposes only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.

Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Please view our advertising policy page for additional details about our partners.

Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities.