GetHuman-txwyldca's customer service issue with Facebook from June 2018

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Help with my Facebook issue

Before contacting them, items GetHuman-txwyldca may need:

Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License

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Waiting to see what went wrong with our suggestion for how to get Facebook help.

The issue and preferred resolution, in GetHuman-txwyldca's own words:

A seller sent me money ($***) via FB, returning my deposit on cabinets I declined to purchase. I knew nothing about any "timeframe" applied to such a transaction, so I have no way to know if it was sent back or not. What I DO know is that my husband has cancer & I am disabled & we desperately need this money!!!

I trust that Facebook will make this right and come up with a resolution that is fair.

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