Feeling Unsupported?

Technology

We use the same "smart" technology that is used by some of the biggest companies in the world- Boeing, Pepsi, Carlsberg.

Service

Phone us and you'll get through to local expert staff who care about your business because it's their reputation.

Infrastructure

We won't be passing the buck because we have end to end control. We own it, we monitor it, we optimise it, no excuses.

UFONE enables you to be an expert in Voip.

Ufone will help your company provide reliable VoIP to your customers. Your customers save money, and you get on-going commissions, it's a win-win! Ufone provides expert support, meaning you won't be left isolated with a complex VoIP networking problem.

Specialise in Happy Customers

The Best VoIP Services in NZ

Configure your customers with ease on our "state of the art" web portal which provides you complete visability and configuration capabilities. SIP trunks, PBX features, ring groups, IVR, all accessible and controllable in a graphical based interface.

Forget restrictions on how many extensions are practical. Anything between 2 - 500+ extentions is easily configurable with complex ring groups, IVR receptionist and automatic DDI routing. Workarounds and complex config files are a thing of the past.

Others may boast a full range of features only to disappoint with sub par performance. Our platform has proven itself in the toughest of competitive environments, and passed with flying colours. Test it yourself and see!

Customer Testimonials

We always deal with the same great technical team that really understand our business.

Ufone’s service is amazing and really reasonably priced. I love the fact that we get to deal with the same great team all the time. The installation of their web-based system was so streamlined. It also meant that we didn't have to invest a large amount of capital expenditure into outdated technology. We completely replaced our old communications and it ties into our IT system well.

I have recommended Ufone to a number of my clients as I know they have a great product, a fantastic service team and would never let anyone down.

Sandy Nelson -Walker Wayland

Ufone literally fulfill anything you ask of them, nothing seems to phase them when it comes to IT.

We always felt like we were battling with our last provider, but Ufone make everything so easy. If ever there is an issue, they are onto it so fast. They always explain what has happened, completely laying it out in front of me. One morning I came in and all our systems were down, Alexander came out to the office and within an hour we were back up and running. Any repairs and maintenance are completed outside of working hours so that we don’t have to experience any downtime.

I love that their service offering allows me to ring them at any time. We can go months without needing to call, then some months we are calling every couple of days with queries. It is never a problem; their customer service is great. For all these reasons, I would highly recommend Ufone’s services.

Paddy -Global Fire

Ufone have amazing response times - every time I've called I have been speaking to a technician within 30 seconds!

It is always so easy to connect with a Ufone service technician. I know if I have a problem all I need to do is pick up the phone. They are always knowledgeable and able to help with any query. We had a very complex system to move from our previous provider and the transfer went incredibly smoothly. Their expertise has enabled us to use far more features of our system than before.

There are two parts to any service, the initial set up and the after sale follow up. The latter part is where most businesses fall down. But not Ufone. For the customer the after-sale service is just as important as that set up. Ufone understand that and their service is exemplary, I cannot fault it

Wayne Douglas - Ray White

We can always get hold of someone by phone if we have an issue. They are all technically proficient and resolve almost any issue on the call.

Ufone’s point of difference is that you can always get in touch with them. We simply pick up the phone and there is someone on the other end to help.

It is so helpful to have all of our communications systems with them - our core telecommunications lines, internet, our Wide Area Network, phone services and video conferencing. They act as a main point of coordination so TRT do not have to deal with Chorus. On more than one occasion they have provided guidance to our IT outsource partner to prevent mistakes from happening. They have also provided valuable advice on our IT project implementation plans in a quality control capacity.

If ever there is an issue it is always resolved in a timely manner. I would recommend Ufone to small and medium businesses who are looking for a proactive, tailored telecommunications solution.