Windows 10

Check whether the name of the wireless network (SSID) is displayed in the list of available connections.

Windows 8

Press the keyboard shortcut Windows key + C.

The Windows sidebar now opens.

Click "Settings" and then the wireless symbol in the Windows sidebar.

Check whether the name of the wireless network (SSID) is displayed in the list of available connections.

Windows 7

Click the wireless symbol in the notification area of the Windows taskbar (Systray).

Check whether the name of the wireless network (SSID) is displayed in the list of available connections.

2 Briefly disabling the MAC address filter

The wireless router's MAC address filter may not be enabled during configuration:

Note:We used a FRITZ!Box as an example for the configuration. If you are using a different wireless router, refer to the device's manufacturer for information on how to set it up, for example consult the manual.