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Three years ago, Panalpina and Cardiff University in Wales (UK), set out to search for the ‘hidden formula’ for lean inventories. This innovative partnership has allowed Panalpina to launch D2ID, a new inventory forecasting application.The co-innovation approach has been so successful, that the research is now being expanded to include new manufacturing technologies such as 3D printing.

Demonstrating its expertise not only in logistics but in the realm of continuous improvement, Panalpina is heading up a sold-out MasterClass for The Leadership Network entitled “Leading the Shingo Way at Panalpina.”

It was a big night for Nicole and Panalpina. She has won Cardiff University’s ‘People’s Choice’ award for her work on Panalpina’s new inventory forecasting application ‘Demand-Driven Inventory Dispositioning’, in short ‘D2ID’. During a black-tie dinner at Cardiff University, the business innovation award was also officially handed over to Panalpina by Innovate UK.

'Lean' is a culture, not a tool. This is the first of Pía's five take-home messages for successfully putting lean principles into action in a company outside the manufacturing industry. Read on to find out what the other four are. Pía also answers the question if a lean program can be deployed in a plug & play fashion or if it needs to be customized to suit a company’s needs.