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When trying to have a stay in Intercontinental Mzaar, don't expect:
1. Friendly staff
2. A smooth and standard reservation like anywhere in the world
3. Room on time
4. A five stars hotel rooms
And the list can go on and on.
One TIP...More

Dear W W,
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope...More

We had a very cosy and festive stay over Christmas and new years. The hotel was nicely decorated, the snow made it even better.
The food in the restaurants was delicious; the menus well varied to suit all tastes and ages. The service as very...More

Dear lynnouss,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. On the other hand, thank you for bringing your comments to...More

I had guest ,and i called to the hotel to invite them on a breakfast at mzar, the operator informed me that the buffet will be closed at 11 but i can get breakfast a la carte. When i reached the hotel at 11 the...More

Dear Christian S,
Thank you for bringing this to our attention. We apologize for the inconveniences you faced to be served breakfast as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We...More

Worst hotel experience ever. The bed is very uncomfortable , the staff is rude. We woke up at 11:15am (given we're on vacation and shouldn't be worried about setting the alarm!!!) and they refused to serve us breakfast. We accepted to order breakfast "a la...More

Dear Lama K,
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the...More

We went on a family ski trip ans booked at intercon given that it is supposed to be a 5* hotel.
This was not the case. Driving in and out of the hotel was a nightmare. The valet parking service was terrible and the road...More

Dear SChaoul,
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you...More

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