The Product field is controlled by another field (which is called a controlling field) through field dependency. No Product records can be shown when choosing the current value of the controlling field.

Solution:

Follow the steps below to resolve this issue:

Navigate to: Admin --> Configuration --> Field Dependencies.

Select the related document type and the controlling field. The example shows the document type is Presentation and the controlling field is the Country field.

Add the product records in the Dependency Rules in the expected country setting

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