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Had an okay stay there for a week of work. If you, like me, need to be centrally located (close to the convention center and downtown) this hotel is a great option. The price is fine. I was given a room directly across the from janitor's closet and there was a constant coming and going if carts, garbage bags and...

From start to finish the team at the Pinnacle give you a Five Star experience. From the checkin staff that was friendly, efficient and knowledgable to housekeeping who were flexible and willing to let you schedule a clean up time to the bell service guys who were friendly, funny and extremely helpful I felt like an honored guest each day....

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1Thank DrTonya145

About Hotel's Favourite Review

The Hotel’s Favourite Review is a recent traveller review pinned as a favourite by this property’s owner or manager.

The views from the hotelroom were breathtakingly beautiful. The staff were friendly. The food was of a suitably high quality but reasonably priced. The decor in the rooms is a little dated but the room was well maintained. The only negative was a lumpy mattress which was uncomfortable to sleep on.

The hotel is beautiful and very well located! It was very quiet for sleeping especially because of the double doors on the balcony!
The staff was helpful and the fitness area and pool were very well equipped. I would say my only complaint was the elevators as they are super slow and the stairway was not easy to access!

We just visited with kids over Thanksgiving break and spent 5 nights at the Pinnacle Hotel. The location is perfect, we walked everywhere from our hotel plus the views were fantastic. Definitely get a harbor view room on an upper floor--we watched the sea planes come in and out with the mountains in the backdrop--beautiful. The hotel itself is standard...

Positive: room was good - large, well equipped for everyday travel.Great location near the waterfront.
Negative: In room internet is extraordinarily poor. So slow it's almost not worth trying; frequent dropouts - trying to Skype is useless.
Bar service on 2 of 3 night was woeful. Drinks not served as requested- no ice, no mixers, flat beer...and that's just my...

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Thank maxdrummy

Management response:

Thank you for choosing The Pinnacle Harbourfront during your stay here in Vancouver. We are glad to hear you enjoyed your large room, and the waterfront location of our hotel. Pinnacle Hospitality is always looking at ways to best improve our guest’s experience, such as improving our complimentary wifi. We were also sorry to hear that you did not have...

The Hotel is clean but in need of updating. It is showing it's age. The elevators are extremely slow. One of the two that service the underground parking was out of service for both days I was there. The bathtub tap was loose and the ceiling above the tub was cracked and peeling. I was there on a business meeting....

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Thank comox55

Management response:

Thank you for choosing the Pinnacle Harbourfront for your business meeting. We are glad to hear you enjoyed our catered food and our central location, within walking distance of Gastown, Vancouver Convention Centre, Stanley Park and the downtown core. We apologized that our parking elevator was being serviced during your stay, as we were working to have this issue resolved...

After an initially rocky start, we had a good stay here. While it was older, it was comfortable and cost less than newer hotels. The restaurant was good and had reasonable prices. They have a free shuttle to downtown locations during the day which was handy. Heating made a lot of noise though.
But print out your reservation and bring...

Dear David S,
Thank you for taking the time to write your review after your recent stay with us. I was disappointed to read that you experienced some issues regarding your room type on arrival but I am glad to hear that our Front desk team were able to sort these out and provide you with a comfortable room. Please...

Stayed on the 16 floor in harbour view room. Rooms were very clean and the house keeping staff was incredible. The rooms could use some better updates as the wallpaper was bubbling and the once modern feel has become outdated for present day. Overall I would stay again for the price. I would not use the valet service as not...

Dear joshuamagnusson,
Thank you for taking the time to post your review after your recent stay with us. We are delighted to read that you would return to us in the future. Please accept our apologies that the Valet team were not on hand to assist you during your stay, I would be more than happy to discuss your comments...

Very nice lobby. Friendly and helpful staff. Room was ok looks like a nice room to the naked eye. When you look closer it is just an old room with new, poorly done wallpaper trim around the doors was poorly done. Taps leak.

Dear 599jordana,
Thank you for choosing us for your recent stay. We are delighted to read your kind words about the team. I am sorry that you were unhappy with elements of your room our management team will be addressing your concerns. Please don't hesitate to contact myself directly should you wish to discuss your stay in further detail.
Respectfully,...

Staying in Downtown

Neighbourhood Profile

Downtown

Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.

Additional Information about Pinnacle Hotel Vancouver Harbourfront

Price Range:
RM514 - RM1,439 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — Pinnacle Hotel Vancouver Harbourfront 4*

Number of rooms: 448

Reservation Options:

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Also Known As:

Renaissance Vancouver

Vancouver Renaissance

Hotel Style:

#24 Luxury Hotel in Vancouver

#38 Business Hotel in Vancouver

#41 Romantic Hotel in Vancouver

#41 Family Hotel in Vancouver

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