News:

01/31/14: We are sad to announce that Schmartz is no longer in business. For support, we encourage you to browse this forum and download files as a guest. Unfortunately, we won't be able to continue live support via email or phone.

Include your model of remote, inputs settings for your TV, AV Receiver, etc., and any other setup requests. I will also need your Harmony Login name and password (I recommend changing your password temporarily to 12345).