What is business strategy? How will it help me create a competitive advantage? Looks at developing strategies and strategic plans, vision, mission and values, analysing the business environment, people and leadership, implementing strategies. Contents include: What is Business Strategy? Business strategy defined The aim of strategy Levels of...

Managing a Sales Team

Issues for Sales Managers, business owners and those likely to assume the role of managing a sales team, such as recruiting, motivating, creating and leading a sales team. Overviews the skills required to successfully manage a sales team, and how to maximise, control and measure their performance and set budgets and territories. Includes: ...

This book has been written for Australian business managers/owners involved directly or indirectly in the management of a business, whether it be large or small. It is also aimed at business and law students and anyone from the general public who would like to garner information about business law in Australia. Through her day-to-day work the...

Secrets, Tips and Techniques

In today's complex and ever-changing marketplace, retailing is both an art and a science. To succeed and thrive, retailers must develop and maintain a clear-cut management focus. To build a winning retail strategy' potential retailers should formulate a strategic business and marketing plan backed by viable, practical and easy-to-implement steps...

Checklists and prompts for planning, managing, control and measuring performance for any business

Prepared in response to requests from bookshops, commerce and industry for a book, “with lots of checklists that we can use to measure performance, as well use as prompts for planning and managing.” The checklists include Planning, Human Resources, Marketing, Sales, new businesses, new products and Management. A valuable planning and control tool...

This book is intended to offer a range of prompts for a number of wide and diverse business areas which can be easily measured and analysed by business managers in a short time frame and thus offer an analysis and diagnosis of business performance and which can be used to improve both performance and profits. Many people fail to understand...

This book explores various methods of improving, measuring and providing Customer Service in your organisation without spending a lot of money. This book will help your organisation to retain existing clients, win extra sales, customers and market share, and be a SERVICE leader. What does your customer expect and want? Service strategy options...

Tips and prompts to help you write a quality proposal which will get you noticed. Contains easy to use formats for completing a quality business proposal or tender. Explains the characteristics of a good proposal and the pitfalls. Also may other tips and prompts. Most people involved in a business organisation will have cause to write a detailed...