topic Re: Next Alarm Bug in Galaxy S9 | S9+https://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1607561#M21592
Thanks for confirming. If you do have continues issues, you can send further error reports. To submit an error report, please following these instructions: Launch ‘Samsung Members App’ &gt; Get help &gt; Send Feedback &gt; Error Report.Fri, 13 Mar 2020 09:47:03 GMTSaudA2020-03-13T09:47:03ZNext Alarm Bughttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1547163#M20932
<P>Even after updating to Android 10 on my S9, the native clock still has a bug where it is incorrectly reporting the next alarm to third-party apps like my weather app widget.&nbsp; For example, if my next alarm is set for 7:00, the widget displays 6:55 (always 5 minutes off).&nbsp; I've tried installing the Google clock app and this problem does not exist when setting an alarm in that clock app (i.e. next alarm is shown correctly in the weather widget).&nbsp; The weather app developer has also confirmed this is a Samsung issue.&nbsp; This problem has existed for some time now.&nbsp; What is Samsung doing about this?</P>Wed, 05 Feb 2020 19:17:00 GMThttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1547163#M20932Serious_Up2020-02-05T19:17:00ZRe: Next Alarm Bughttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1559586#M21078
Hi <LI-USER uid="1805928" login="Serious_Up"></LI-USER>,<BR /><BR />Just so we're on the same page, is the set alarm time being shown is incorrect on the Widget display for the Clock? Are you able to drop a screen shot here, so I can get a better look? Cheers.Thu, 13 Feb 2020 14:46:34 GMThttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1559586#M21078SaudA2020-02-13T14:46:34ZRe: Next Alarm Bughttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1560039#M21081
<P>To be clear, this problem exists only for the native clock app.&nbsp; When using another clock app, like Google Clock, there is no problem.&nbsp; In the attached screen shots, you can see that the alarm is set for 3:00, but the alarm time reported to the widget and displayed is 2:55. The app maker even built a workaround for this known issue to allow users to add a five minute pad to the time to correct it.&nbsp; However, this then makes all other alarms and reminders coming from apps other than the native clock incorrect by five minutes in the other direction (i.e. 2:00 would be displayed as 2:05 due to adding the five minute pad).&nbsp; I have switched to using Google Clock and have no issues.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot Alarm.jpg" style="width: 486px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/133349i58336F8998A573D3/image-size/large?v=1.0&amp;px=999" title="Screenshot Alarm.jpg" alt="Screenshot Alarm.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot Home Screen Widget.jpg" style="width: 999px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/133350iC7B4B7986139487E/image-size/large?v=1.0&amp;px=999" title="Screenshot Home Screen Widget.jpg" alt="Screenshot Home Screen Widget.jpg" /></span></P>Thu, 13 Feb 2020 18:38:38 GMThttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1560039#M21081Serious_Up2020-02-13T18:38:38ZRe: Next Alarm Bughttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1571221#M21197
Thanks for this. That's quite an odd one, have you tried removing the Widget, deleting the cache from the Clock app in Settings &gt; Apps &gt; Clock &gt; Storage &gt; Clear data. Then, restarting the phone, setting up the alarm again, and then, set up the Widget again, to see if this helps?Thu, 20 Feb 2020 10:02:56 GMThttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1571221#M21197SaudA2020-02-20T10:02:56ZRe: Next Alarm Bughttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1572303#M21210
<P>This doesn't help.&nbsp; As I indicated earlier, the app developer knows this an issue with some Samsung phones and added a "fix" to compensate for this.&nbsp; They have said that the clock API is reporting the wrong time.</P>Thu, 20 Feb 2020 18:56:57 GMThttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1572303#M21210Serious_Up2020-02-20T18:56:57ZRe: Next Alarm Bughttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1584054#M21351
I see, did the developers confirm this via an error report? Just want to make sure this has been reported.Fri, 28 Feb 2020 09:51:19 GMThttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1584054#M21351SaudA2020-02-28T09:51:19ZRe: Next Alarm Bughttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1585376#M21364
<P>Don't know.&nbsp; They just said that this is known issue with some Samsung devices.</P>Sat, 29 Feb 2020 03:28:54 GMThttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1585376#M21364Serious_Up2020-02-29T03:28:54ZRe: Next Alarm Bughttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1607561#M21592
Thanks for confirming. If you do have continues issues, you can send further error reports. To submit an error report, please following these instructions: Launch ‘Samsung Members App’ &gt; Get help &gt; Send Feedback &gt; Error Report.Fri, 13 Mar 2020 09:47:03 GMThttps://eu.community.samsung.com/t5/Galaxy-S9-S9/Next-Alarm-Bug/m-p/1607561#M21592SaudA2020-03-13T09:47:03Z