Designs, implements and supports effective operation of IT systems and responds to client requests and concerns as assigned

Essential Job Functions:
Monitors and maintains assigned server(s) and applications and fine tunes system parameters and configuration to optimize performance and ensure security of systems Designs and implements system solutions based upon technological or client requirements Documents systems per department guidelines Manages and acts as a resource for system related projects Provides client assistance per assignments from the help desk system, tracking and closing requests per department guidelines Develops procedures for routine system administration Researches industry best practices to continue to deliver quality products and services to customers Performs other duties as assigned

Required Qualifications

Minimum of a bachelor's degree Moderate amount of experience working in IT systems administration or in other related work

Preferred Qualifications

Bachelor's degree or greater in an applicable technology services field Experience managing Windows servers and applications in an enterprise environment Experience working with SQL Server Experience working with Access Control / CCTV systems Experience with PCI Security Standards

Additional Requirements:
Excellent verbal and written communication skills Works effectively with others as part of a team