Hotel & Restaurant Mystery Shopping

> Hotel & Restaurant Mystery Shopping

The service blueprints and customised brand service manuals created by our team of consultants will create the brand experience you wish to give to your guests.

Our customised evaluations are designed to measure the important aspects that create the WOW experience. We also have hotel & restaurant inspection programs based on your Standard Operating procedures.

Benchmarking scores with your competitive set are provided at the end of each round of mystery shopping.

Checking of standards separately based on your processes.

Shaw Hotels & Consultancy Services Pvt. Ltd.

As one of the best Mystery Shopping and Consulting firms in India, we help organizations build value by measuring and increasing their customer service levels. Simply put, we provide our clients with end-to-end solutions and world-class insights that generate tangible and measureable results.