Joomla! Template 002046 - Item Support

Hello MVSANCHEZP,
Please provide us with an access to your Joomla admin panel for checking this issue. The info please put in the Special info area under your Purchased items section of your AS account.

Hello MVSANCHEZP,
It seems you have some kind of caching on your server, we changing your email with any other but it always still show the same:
xxxx@xx-sas.com

As well we got the same error message after checked the page with default joomla templates Bees3 and Protostar.

First our suggestion is to update your Joomla to the latest 3.4.1 version, then check your contacts page again, if it will not work, please download default package from http://www.joomla.org/download.html page and install it in some demo folder on your server, then config your contacts page and check it, if you will have the same result you have to contact your hosting provider otherwise please contact us and provide us with an access to your server.

Hello,
thank'you for you beautiful free template,
i have a problems for this template.

1- I dont'have position 6

2- I can't find "articles newsflash module" on your site. I have find mod_as_carousel in zip of as2076 but when i install module i have this problem "JInstaller: :Install: file not exit /web/htdocs/www.bluedivescubateam.com/home/offimmagine/tmp/install_5582812f2ed4b/language/en-GB/en-GB.mod_as_carousel.ini" ......it's only problem about trasalete.

I must use another your module ?

3 In module as menu i cant' see separator .... |.... and the item menu it's not vertical allined.....

can you help me.

andrea

AS Templates

POSTED: 2015-06-18

Hello STIPAANDREA,
We are sorry, we are not providing support to our free versions, thank you for understanding.

Good afternoon. I have problems with the installation of this template (002046).
In the third and final step (Install), does not advance.
When you click Install, the progress bars appear for a second, in the first two parts: 1. Delete tables ... and 2. Create tables ...

No other templates with this problem.

All data are correct.
I did it with different databases, with back and delete database with sample data without them ...

Hello CAMPODISENO,
It seems you do not have enough memory on your host, you have to increase PHP memory limit and execution time. In the php.ini file please find and increase values for memory_limit and max_execution_time parameters.
Before a new installation please delete all files from the previous.

Additionally I made a new database and delete the old files. Then I returned to decompress the file on the server as002046_quickstart.zip directop like I always do. I began the installation process and has the same previous proble:

When you click Install, the progress bars Appear for a second, in the first two parts: 1. Delete tables ... and 2. Create tables ...

No other templates With This problem.

I hope your significant help.

AS Templates

POSTED: 2015-07-01

Hello CAMPODISENO,
You have to increase 'memory_limit' and 'max_execution_time' parameters at least to 300.