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Combining the most recent research findings with the practical tools students need to become productive group members, this leading text covers secondary groups of all kinds: work groups, committees, task forces, self-directed work teams, and other small groups whose objectives include finding solutions to problems, producing goods, and creating policies.

The Foundations of Communicating in Groups

The Small Groups in Everyone's Life

Human Communication Processes in the Small Group Context

The Small Group as a System

Developing the Group

Diversity and the Effects of Culture

Members and their Roles

Small Group Throughput Processes

Communication and Group Culture: Tensions, Fantasy, Socialization, Norms, and Climate

Leading Small Groups: Theoretical Perspectives

Leading Small Groups: Practical Tips

Improving Group Outputs

Problem Solving and Decision Making: Theoretical Perspectives

Problem Solving and Decision Making: Practical Tips and Techniques

Managing Conflict in the Small Group

Group Evaluation and Observation Tools

Tools for Assessing and Evaluating Groups

Preparing for Problem-Solving Discussions: Informational Resources for the Group