All orders are posted within 2 business days of payment being cleared. Once your order has been posted you will receive your item(s) within 3 - 5 business days within NSW, SA, VIC and Metro QLD. Deliveries to WA, TAS, NT and Northern QLD may take up to 7 business days. (Please note this excludes public holidays and peak postage seasons i:e Festive seasons)
Postage and Handling
Free postage only applies to orders of $150.00 AUD or more. All other orders will incur a standard postage & handling fee of $9.00 AUD including item insurance. Item insurance is available for all orders.
Tracking your order
Once your item has been posted, you will be provided with an Australia Post tracking number to enable you to contact Australia Post and locate your parcel.http://auspost.com.au/track/track.html If you do not receive your order and Australia Post has deemed your parcel as lost or not found, Bellagio & Co will claim insurance and re-send your order.
We accept no responsibility for parcels accepted and signed by a third party on your behalf, which has then not been released to you. Please ensure you are available to receive your order.
If you have any enquiries about your parcel or would like to request another service for postage, please contact: sales@bellagioandco.com

Information for international postage

We currently do not ship internationally. If you are not located within Australia and would like to send a special request, please contact: sales@bellagioandco.com

Returns

Bellagio & Co goes to great lengths to ensure that every piece in our collection is crafted at a high standard. To make our customers feel comfortable when purchasing we have a Return & Exchange Policy and Manufacturer Fault Warranty Policy applied to all purchases.
Please note when purchasing from Bellagio & Co at Jewellery Shows or via the website you are agree to the terms of sale and our exchange and Warranty Policies.

14 Day Return & Exchange Policy

Our 14 day return and exchange policy is valid for faulty or change of mind items given that your item is returned to our offices within 14 days from date of delivery receipt, unworn and in its original packaging with the required proof of purchase. Items received after 14 days will not be accepted for return and these items will be shipped back to you. The only exception is during the Holiday season. If you have intentions to return or exchange an item please follow the steps outlined on our Return & Exchange Policy page. https://bellagioandco.myshopify.com/pages/return-exchanges
We will not accept returns for any non-faulty products that have been worn or used. If you require a refund you will be given a full refund minus postage and handling charges. Please note that returned products are your responsibility until they reach us, including delivery charges and insurance. Bellagio & Co is not responsible for products lost or damaged in transit.
For our full 14 Day Return & Exchange Policy and steps on how to return or exchange your item please visit our Return & Exchanges page.
If you have any further questions please contact: sales@bellagioandco.com