Recent Customer Reviews

Date

Score

Customer Comment

Supplier Response

07-Sep-2017

Service

Product

Service rating : Excellent service. It was a pleasant experience and also good value. One local jeweller said that he would not make the required ring (he did not like complete eternity rings) whilst a second wanted 50% more for the same quality item. I would definitely use again and recommend...

Anonymous

Anonymous

Service rating : Hi Raymond. Many thanks for your kind words and for taking the time to leave a review of your experience. We were ...

07-Sep-2017

Service

Great service.

Anonymous

Anonymous

No Comment

30-Aug-2017

Service

Product

Service rating : Absolutely fantastic from Drina and the team.

From a personalised engagement ring, personalised wedding band and then personalised earrings Serendipity have been perfect and a pleasure to work with.

When I began researching who to use I checked all the online...

Anonymous

Anonymous

No Comment

17-Aug-2017

Service

Product

Service rating : Absolutely would buy another product, the quality of the diamonds and the workmanship is very good. Delivery by FedEx was excellent also. Could recommend a little more contact while it is being made, but on the wholeit is just lovely. Thank You.Product : Very well done and...

Anonymous

Anonymous

Service rating : Thank you for taking the time to leave such a lovely review, we are so pleased that you would be happy to purchas ...

17-Aug-2017

Service

Product

Service rating : Professional throughout, catered for all our needs (despite us messing up the finger prints 3 times!). Truly excellent service from Mark and the whole team yet again.Product : Excellent. Exactly as promised and on time.

Anonymous

Anonymous

Service rating : Hi Dave. Thank you so much for the kind review. We are all so delighted you're both happy with the wedding rings ...

16-Aug-2017

Service

Not only was this a guilt free purchase due to the ethical stance Serendipity takes (massive brownie points were received from my fiancée ;) ) obtaining the diamonds they use, but the website was really easy to use and navigate around.

We popped over to the Isle of Wight and had a...

Anonymous

Anonymous

No Comment

07-Jul-2017

Service

Product

Service rating : As a complete novice to the fine art of diamonds and jewellery, Mark and the team at Serendipity made the process informative and hassle free. I'd visited many jewellers before I discovered Serendipity and felt all others lacking in both willingness to go out of their way and choice. I...

Anonymous

Anonymous

Service rating : Thank you so much for the wonderful and very kind words. We are delighted that you came to see us and gave us the ...

05-Jul-2017

Service

Product

Service rating : An excellent service all round from initial advice to great communication during the purchasing process. Then finally a perfect ring delivered in a beautiful presentation box. Thank you :DProduct : An excellent service all round from initial advice to great communication during the...

Anonymous

Anonymous

Hi, Many thanks for leaving us a review on the wedding ring you have received. We are glad to hear you are happy with your experi ...

05-Jul-2017

Service

These rings are amazing and exactly how we ordered it. From speaking with several other designers, it is apparently EXTREMELy difficult to get fingerprints on rings and Serendipity absolutely nailed it!THANK YOU VERY MUCH!

Anonymous

Anonymous

Service rating : Hi,

Many thanks for leaving us a review. Delighted to hear you are happy with the fingerprint engraved ...

05-Jul-2017

Service

Product

Service rating : Would certainly recommend & use again if appropriateProduct : Really pleased with this personalised product for our wedding

Anonymous

Anonymous

Service rating : Thank you, that is very kind of you to say that you would recommend us. It was an absolute pleasure to be able to ...