Returns Process

Step 3 - Include the return form and your original receipt in the parcel along with your goods.

Step 4 - Write the Return Authorisation Number on the outside of the parcel and send it to:

Returns Department

Trapeze

50 Regent Street

Cheltenham

GL50 1HA

United Kingdom

We recommend that you send returned items via tracked and insured post and to keep your proof of postage certificate.

Worldwide Returns

Please mark ‘Returned Items’ clearly on the outside of your parcel and ensure that the ‘Returned Goods’ option is ticked on the Customs Declaration Form to prevent any import charges and taxes being applied.