1.1 People communicate for different reasons. To express themselves, to be able to relate to another person, to gather and share information, advice, help and support a person.

1.2 Good communication in the work setting enables staff members to work efficiently, provide both quality and speed in their job roles, communicating to ensure work is complete and knowing where staff are and what they are doing. Bad communication can cause tension between staff so no communication is given or received from one another resulting in work not being complete.

2.1 Information from family, friend, and G.P is passed to care staff regarding any communication difficulties a person may have, Talking to a person about how they communicate and there preferred ways of communication. Find out what language the person speaks, find out if they use hearing aids and if they do are they in good working order, find out if they have sight difficulties if they do will they need brail or audio communication do they have a white stick. Find out if the person communicates in different ways due to their religious beliefs or ethnic background.

2.2 Things to consider to promote effective communication is to treat a person as an individual as one way of communication may not suit all. Communicate with that person how the wish to be communicated with.

2.3 When communicating with a person ensure your at their level and not standing over them as this can be intimidating, talk with a calm voice, body language and facial expressions can help a person understand your communication with them. Using equipment for a person with communication difficulties i.e. word/picture cards, brail and audio tapes.

2.4 When communicating with an individual always watch their facial expressions and body language as it may be difficult to understand what they are verbally saying, it may also be difficult for a person to understand yourself so it is always best to use correct...

...﻿PWCS 31: Principles of communication in adult social care
1.
1.1- People communicate in many different way e.g verbally, hand gestures and many more. Reasons why people communicate in different ways is to make sure that they can be understand it what is trying to be said, the point that is trying to be made or instruction that need to be told. This is important in social care due to the clients possibly having learning difficulties or hearing problems. So it’s vital that...

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68.1 Understanding the principles of person centred assessment and care planning.
1.1 Explain the importance of a holistic approach and planning of care or support.
One of the essential aspects of planning care services is to have a holistic approach to planning and provision. This means recognising that all parts of person life will have an impact on their care needs and that you need to look beyond what you see when you meet them for the first time. The idea of person...

...﻿Unit 301
Principles of communication in adult social care settings.
1.1 : People communicate to either say or tell you they want or need something, they also communicate to tell you how they feel. Some will use sign language or picture to communicate.
1.2 : By observing an individual you can tell if they are happy, sad, worried or unwell. Body language is a very important way to communicate when an individual cannot express himself or herself using word.
2.1:...

...﻿Homework
Unit 01-Communication and Professional Relationships with Children , Young people and Adults.
1. Explain why effective communication is important in developing positive relationships with children, young people and adults? 1.1
It is important to communicate effectively with both children and adults when working as a teaching assistant. It is vital that the child or adult is being actively listened to this will create a positive relationship. Without...

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Task 1: d1 and d2
D1: under 5’s I have decided to write about Sure Start. This is a statutory provision that has to be there provided by law, this is free of charge and brings different support agencies together to meet family’s needs. This brings together families from different backgrounds and benefits the community. Sure Start usually has an on-site nursery and opens 48 weeks of the year between 08.00 and 18.00, Monday to Friday. These facilities are usually found in low...

...﻿T/601/5317 – Thomas Evans
It is important to understand a service user as an individual with different skill sets and dislikes so you can get a good idea of how the autistic service user lives his/her life. For example an autistic individual may has sensory issues with noise so you would avoid supporting him/her to a concert and redirect and suggest supporting them with another activity such as a walk in the country side. Finding out what a service user likes and dislikes are important to...