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vwnewton, VW Owner,ASE Master and L1 Advanced

Category: VW

Satisfied Customers: 307

Experience: 25 years of VW obsession turned into a job, last 15 years as a VW Tech.

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Wiper doesn't work at all. No power at the motor on 2002,

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wiper doesn't work at all. No power at the motor on 2002JA: Is the power loss consistent, or does it fluctuate?Customer: constant at all positions no powerJA: What is the model of your '02 VW?Customer: bug, turbo sJA: Are you fixing your Turbo yourself? What have you tried so far?Customer: I was hoping to find a common problem on line. Pulled motor to access connector. Found relay block under dash. All fuses good.JA: Anything else you want the mechanic to know before I connect you?Customer: this 02 has been parked since 06 and has only 9000 miles on it so it is like new

I am confident we can resolve your problem together. Pleaseunderstand that I don't know your skill level. In most cases when you have a problemwith the way the vehicle performs, specialized tooling is required to acquire computerdata/information or engine testing results. We didn’t build these complicated vehicles; wejust diagnose and fix them. Also understand that I can't see, smell, hear, or touch thevehicle either, so it may take a few replies to get to satisfactory results. I am also going todirect you with the fastest, easiest and most common things to check first. Please bepatient and permit me to do what I do best.I also try to give all of the information you may need, expecting a “positive rating” inreturn. I will also continue assisting you after you have rated me, if necessary. If thereis any reason I cannot get a positive rating, please let me know why “in advance”, so Ican go another direction for you. I am sorry you’re having this problem; I’ll help youthrough it.Below is my first answer or request for more information. If you do not understand it, or you need more information from me, or need me to go in more detail.