For hygiene reasons cosmetics, earrings and undergarments cannot be returned.

AUSTRALIA

Free Return

We offer free returns for all exchanges and store credits. Return within 30 days for an exchange or store credit. Simply use the returns label included in your parcel for free! Click here for full details.

Refund

We’ll refund you the value of your returned items, we’ll just deduct $6 if you use our returns label. Click here for full details.

Price Match Guarantee

Our promise is to always offer the very best prices while providing the highest standard of customer service, super fast delivery and the best quality. Should you find a lower price for the same product elsewhere we’ll match it!

That's why you can shop with confidence at Princess Polly.

Here’s how it works?

If you notice an identical product is cheaper on another website, email pricematch@princesspolly.com.au with a link to the competitor and our product page.

We’ll match it and email you back asap a promo code to buy that product online with us!

For hygiene reasons cosmetics, earrings and undergarments cannot be returned.

AUSTRALIA

Free Return

We offer free returns for all exchanges and store credits. Return within 30 days for an exchange or store credit. Simply use the returns label included in your parcel for free! Click here for full details.

Refund

We’ll refund you the value of your returned items, we’ll just deduct $6 if you use our returns label. Click here for full details.

Price Match Guarantee

Our promise is to always offer the very best prices while providing the highest standard of customer service, super fast delivery and the best quality. Should you find a lower price for the same product elsewhere we’ll match it!

That's why you can shop with confidence at Princess Polly.

Here’s how it works?

If you notice an identical product is cheaper on another website, email pricematch@princesspolly.com.au with a link to the competitor and our product page.

We’ll match it and email you back asap a promo code to buy that product online with us!

For hygiene reasons cosmetics, earrings and undergarments cannot be returned.

AUSTRALIA

Free Return

We offer free returns for all exchanges and store credits. Return within 30 days for an exchange or store credit. Simply use the returns label included in your parcel for free! Click here for full details.

Refund

We’ll refund you the value of your returned items, we’ll just deduct $6 if you use our returns label. Click here for full details.

Price Match Guarantee

Our promise is to always offer the very best prices while providing the highest standard of customer service, super fast delivery and the best quality. Should you find a lower price for the same product elsewhere we’ll match it!

That's why you can shop with confidence at Princess Polly.

Here’s how it works?

If you notice an identical product is cheaper on another website, email pricematch@princesspolly.com.au with a link to the competitor and our product page.

We’ll match it and email you back asap a promo code to buy that product online with us!