Do not ever book anything through this hostel! You will be ripped off and then insulted repeatedly in emails. I booked a ticket to the impressions show and was informed twice that the show was 9pm, and to collect the ticket after 4pm at reception. I arrive to a ticket for a show at 7.45pm, which by that time I have missed. 245CNY wasted! The hostel then blame me, saying their receptionists English is better than mine (I'm English)! 3 emails later and no resolution!

Thanks for your suggestion, we tell you need take the ticket on 16:00, but you don't take it on time, we actually tell you the show will begin on 7:45, but you find the show time on the web, this may misleading you, Thank you.

A reasonable stay, good capsule rooms and clean, opposite the homeless shelter but i didnt encounter any problems. Staff unfortunately dont speak any english so it is difficult to ask anything and they dont have any maps or guides of the area so even finding a supermarket is difficult.

Really lovely place, helpful staff, easy to walk to one of the lakes and get to mount fuji, opposite the station for trains and buses. Good onsen bath on top floor, great for free use of internet, rooms very clean.

This was the best place i have stayed, thoroughly enjoyed it, very clean, friendly atmosphere, howard is great and will take you out to the best places for local cuisine and help you out in any way he can. Definitely recommend staying here.