National Helpline Centre for Violence against Women and Children was established in 19th June, 2012 under the Multi-Sectoral Programme on Violence against Women (MSPVAW) of the Ministry of Women and Children Affairs, a programme being carried out jointly by the Government of Bangladesh and Government of Denmark. Bangladesh Telecommunication Regulatory Commission (BTRC) has awarded a short code 109 to the MSPVAW for using as helpline number. The number is a toll free number and will be accessed both from mobile numbers and other fixed phones. The centre is equipped with modern equipments and latest operating system. We believe that the women and children victims, their families and other stakeholders will be benefited with relevant information for various advice, services and supports which are available throughout the country.

Main Features of the Helpline Centre:

·Centre remains open for 24 hours.

·Confidential Helpline for one to one communication.

·Maintain database of GO and NGOs who can provide various support.

·Referral support for women in making links with other services.

·Develop social network and raise awareness to combat Violence against Women and Children.