Kai Weber is Lead Technical Writer for financial software. He has been planning and realising software documentation strategies since 2001. With his bent for the cognitive foundations of user assistance, Kai Weber is a renowned speaker and author. He has contributed to tekom/tcworld, STC, and TCUK.

Using semantic wikis and information models which map relationships between entities in our content, we can amplify the intelligence of our users and our products – the UAreloaded conference showed us how…