Bookseller - Part-Time

**As a Bookseller, you are responsible for selling by providing exceptional customer service through our four core service principles\. You make the shopping experience interactive and engaging by enthusiastically sharing your knowledge about our products and services and meeting the needs of the customer\. You care about and value people and exemplify our core values\.al**

## **Essential Functions**

**• Deliver exceptional customer service that ensures sales and high levels of customer satisfaction\.**

**• Execute on the four core service principles: put the book in the customer’s hand, offer to order, offer the Member program, and fast cashiering\.**

**• Greet and establish rapport with customers, proactively engaging them in conversations about our products, services and promotions to determine their needs and recommend the right products\.**

**• Ensure all customer transactions are processed accurately and in a timely manner\.**

**• Share knowledge and enthusiasm about all our products, services, and promotions, providing a personalized experience to multiple customers at the same time\.**

**• Respond to customer’s concerns and questions, and secure the sale\.**

**• Availability for early mornings, evenings, weekends and holidays to align with store needs**

Barnes & Noble is an equal opportunity and affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups\.