FAQ

Shipping

If you live in the Barrie area, or will be attending an event where we will be selling products, you can place your order online at asskicker-ink.com and choose to pick it up at our location.

During the checkout process, when you get to the Shipping method stage, select 'Pickup in Barrie Ontario'. You won't be charged any shipping fees, and when we process the order, we'll contact you to make arrangements. This option is not available for made-to-order items which will be shipped out from the United States.

During the check out process, when you get to the Shipping method stage, you can choose between Expedited Parcel (1 to 7 business days), Xpresspost Certified (1 to 3 business days) or Priority (1 to 3 business days) shipping options from Canada Post. The prices are will be automatically calculated based on your address.

State of the art direct-to-garment technology is used to print made-to-order items with eco-friendly waterbased inks by our partner in Charlotte, North Carolina.

It takes about 2-7 business days to print and pack your order. Shipment time in the US is usually 3-5 business days or 5-10 business days to Canada. We have strong partnerships with the most reliable carriers to bring you the best offers, including FedEx, DHL, UPS

Shipments outside of the USA may incur customs fees. The fee may vary depending on order value, country limits, etc.

All orders from asskicker-ink.com will be processed within 1-2 business days. If you live locally and would like to pick it up from our Barrie location, we'll contact you to make arrangements. If you live elsewhere your order will be shipped via Canada Post. Shipping times vary from 1-3 business days to 1-7 business days, depending which option you choose.

If you live in the United States, orders will be processed within 1-2 business days and shipped via USPS.

Your products are made to order, so once your order is placed the processing time is 2-7 business days to get your item(s) printed and ready to ship. Shipment time in the US is usually 3-5 business days, 5-10 business days to Canada, and 10-20 business days for all other international orders.

Product Questions

The flowy tanks are made out of an exceptionally soft poly-viscose blend. Poly-viscose is a blend of viscose, which is a form of rayon, with polyester, which increases the viscose's wet strength, giving it the durability to handle washing and drying by machine. The blend makes the fabric stronger, but it retains the same drape and feel of standard viscose rayon - it feels light and soft. Perfect for working out or lounging in. Solid colours: 65% poly 35% viscose, 30 single 3.7 oz. (Ath. Heather - 52% poly 48% viscose) and marble colours: 91% poly 9% combed and ring-spun cotton, 40 single 3.5 oz.

Ever wonder about the difference between the unisex or women's versions of our triblend tee shirts? They're both made of the same super soft, light, comfy fabric but the women's version has a lower neckline and is much more formfitting.

I personally prefer the fit of the unisex tees because I'm a large person (5'11" and certainly not a stick figure, lol).

Women's tees are available in sizes S-2XL and unisex tees are XS-4XL. Something to suit everyone :)

Returns or Exchanges

Your products are custom-made just for you and we take extra care to give you the best items possible. However, if there is an error with your order (wrong item or size shipped), or if the product is defective, or if you are unhappy with your order in any other way, you may return it within 30 days of receiving your order. The shirt must be unworn and unwashed, and other items unused for it to be returnable. Send an email to asskicker@batemandesigngroup.comwith your order number (on your invoice) to start the return process. If possible, please include a photo of the defect (if applicable). You will be responsible for the shipping fees for the returned package.