HiFX here to help

We're passionate about making international money transfers as quick, easy and cost effective as possible. Visit our frequently asked questions here. If you can't find the answer you're looking for,

call us on: 01753 859 159, we're here to help!

HiFX is joining forces with XE

On the 26th January 2019, HiFX will join forces with XE, the world’s trusted currency authority, to become a better, even more powerful XE for you. In the meantime, please continue to use your HiFX account as normal.

By bringing our two companies together, we can give you a more comprehensive service with additional benefits. We guarantee you will still get:

Same great rates

Same quick, easy and secure transfers

Same easy to use online platform

Same excellent customer service

You don’t need to do anything.

You’ll still be able to access your existing account information, including your recipient details and your transaction history. If you’ve created any ongoing transactions (such as forward contracts, market orders or regular payment agreements), these will be transferred to your new XE account.

As we evolve and become part of the XE brand, you will benefit from:

Global customer service team, offering support outside of your local office’s hours

An expanded range of currencies

XE Money Transfer mobile app

If there are any changes you need to be aware of, we will make sure these are clearly communicated to you. If you have any questions in the meantime, please feel free to contact us.

SAFETY OF FUNDS

Ensuring the safety and security of your money is central to our business. Authorised by the Financial Conduct Authority under the Payment Service Regulations 2017, for the provision of payment services, HiFX Europe Limited is also a registered money services business with HM Revenue and Customs. Last year the HiFX Group transacted over £9 billion of currency on behalf of 112,000 clients in 117 countries.

HiFX is wholly owned by Euronet Worldwide Inc, a global provider of electronic payment and transaction processing solutions for financial institutions, retailers, money service providers and their customers. NASDAQ listed (EEFT) and supported by 4,600 employees in 55 countries, last year the company processed 2.7 billion transactions and posted annual revenues of $1.8 billion. In 2015 the company processed approximately $74 billion in ATM, prepaid and money transfer payments for approximately 200 financial institutions, 200 mobile operators, approximately 600,000 retailer locations and millions of customers worldwide.

ONLINE SECURITY

HiFX uses Norton security – 97 of the World's 100 largest banks and over 93% of Fortune 500 companies use Norton. In addition, Norton secures more than one million Web servers worldwide, more than any other Certificate Authority.

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FEES & EXCHANGE RATES

Like your bank, we make our money in the difference between our buy and sell prices, i.e. the spread. Unlike your bank, we have much lower overheads and buy huge volumes of currency each year, so we can pass these extra savings on to you.

Charges may occasionally be applied by a third party bank when transferring the funds to HiFX or before the funds arrive in the recipient account.

MAXIMUM & MINIMUM TRANSACTION SIZES

HiFX provides you with a quick, easy and cost effective way to convert £50 - £300,000 online at the touch of a button wherever you have access to the internet and as we’re online, there’s no having to telephone your broker or stand in line at the foreign exchange counter of your local bank.

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Bank beating products and services eXpertly done

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