As the 1983 season comes to an end, Mrs. Slocombe reverts to her childhood when she takes a golf ball to the head. When Grace Brothers is in danger of being taken over by a Japanese firm, the staff enlists the aid of the Prime Minister and President Reagan. A new series of shows opens in 1985 as Mrs. Slocombe is forcibly retired from her position, and Mr. Humphries and Captain Peacock band together to get her job back. And when Mrs. Slocombe's cat goes missing, she finds an unlikely replacement: Mr. Humphries.

This definitive English sitcom about a quirky contingent of sales clerks at the fictional Grace Brothers department store ran for 13 years (1972–1985) and received a BAFTA nomination in 1977 for Best Situation Comedy. Much of the action revolves around Mrs. Slocombe (Mollie Sugden), whose dramatically changing hair color and mercurial moods terrorize the rest of the staff, which includes the cheerful but sly Mr. Humphries (John Inman), one of the first gay characters on British TV; the elegant but leering floorwalker Captain Peacock (Frank Thornton); the sexy, impish Miss Brahms (Wendy Richard); and the cantankerous Mr. Grainger (Arthur Brough).