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FAQ - Why buy from us?

Have questions about your Titan? This page
contains answers to common questions handled by our support staff, along with
other helpful information on the Titan Tankless. Click on the topic you need
help with below or feel free to contact us anytime for further assistance.

We offer same day FREE PRIORITY Mail Shipping so you will have your Titan in 3 days or less
usually. Our site offers the most secure SSL security checkout technology so
your information is safe and secure. Your purchases are secure and protected by
the leading merchant Paypal. We offer the best warranty and with our site you
know you are getting the real deal with a genuine 2012 digital Titan product.
Beware of site selling copies, refurbs or older model units. The Titan Tankless
celebrated its 28th anniversary recently. The Titan Tankless is the number one
selling electric Tankless unit in the USA. We will also beat any legitimate
price on your purchase. Check out our
about us page.

How soon will I get my Titan?

Your Titan will ship the
same day of purchase before 2PM and that includes Saturdays! All our shipping is
FREE via PRIORITY mail service so no matter where you are in the USA you will
have your Titan in 3 days or less usually. We do offer EXPRESS shipping on many
of our products for an additional fee.

What is the warranty on the Titan?

We offer a 30 day return
policy on your Titan purchase so if you are unhappy with your Titan you can
return if for a refund minus our shipping expenses to send it to you. We do not
cover the buyers shipping costs to return the product. The Titan further carries
a 10 year warranty on the casing /water carrying components from the date of
purchase and a 1 year warranty on electronics and heating components. Check our
more in depth warranty topic in FAQ for further information.

Do I need to open an account to purchase online?

No, you can purchase
without setting up an account.

Is my information private?

Yes, we take privacy very
seriously here. All your information provided is encrypted with the latest SSL
technology and we do not use your information in any way other than to provide
you with the best service.