Media Support Analyst

Are you familiar with one of the world’ s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information? Are you also a Media Support Analyst looking for an innovative and exciting opportunity in the Entertainment Industry?

ektello is looking for a Media Support Analyst for one of our top multimedia clients in Universal City, California. Our client boasts an impressive portfolio of news and entertainment television networks, world-renowned theme parks, a prominent motion picture company, and much more

Responsibilities

Providing operational and technical support for the Global Media Operations team.

Assist all operations members with technical support related issues in a 24/7 environment.

Media Operations ingests, preps, QC' s and delivers content internationally and relies on Media Support Specialist’ s to solve issues electronically, on the phone and in person.

Providing operations and customer support for the portfolio of applications and products used for file-based digital workflows including video editing, transcoding, digital file delivery, and live streaming.

Qualifications

A minimum of 1 year of experience in either a broadcast operations or post-production environment

A minimum of 1 year of experience in a support oriented position

A minimum of 1 year of experience in a customer facing role

A minimum of 1 year of experience of all Microsoft Office applications (including Outlook, Word, Excel)

Desired Characteristics

An individual with a very strong desire to learn, take on new technologies and challenges