All complaints must be in wrtiting and received with in 7 days of receipt of the part/s.

On second hand and rebuilt goods the price buys a 60 days warranty from the date of dispatch.

There is no warranty or returns on exported items.

If goods are tampered with the warranty is null and void.

We do not cover and damage caused by ancillary failure.

Due to the fact Van Services has not owned the vehicle from brand new, no millage is guaranteed or warranted.

We do not cover fitting charge.

All parts must be fitted by a qualified person or the warranty is null and void.

Cambelts, pulley wheels and tensioners are not covered by the warranty and new ones must be fitted or the warranty is null and void.

Any parts that are ordered in error that are returned will incur a 25% handling charge will be retained along with any postage fees. Goods must be returned at the customers expense and packed to the standard the part was received in. Any damages caused by sub standard packaging will result in no refund or exchange being issued.

All engines, cylinder heads and blocks will be delivered with heat tabs fitted to them. Please check the tab is present and unused before fitting. If when parts are returned the heat tabs are missing, have been damaged or is showing the part has been overheated this warranty is null and void.

If any engine proves to be faulty within the warranty period, Van Services Ltd. will, at their discretion, make a cost effective repair or replace the engine. However if a replacement unit is not available we reserve the right to refund the cost at which the engine was purchased in full and final settlement.

If a part is replaced under the terms of the warranty, the replacement part will be the cover by the remainder of the original warranty.

Any warranty labour claims accepted under the terms and conditions of the warranty will be paid at £30 per hour and based on Autodata times.

Exchange Units

All exchange units must be returned within 14 days, should this not occur the surcharge will apply or court procedures will be issued.

Engines must be returned as supplied with with all parts included or a surcharge will apply. ie with turbo, pumps, injectors etc.

Information

Customer Service

Extras

My Account

Our shop is the place to find the specialist part you need for your van repair.

You can use our simple search facility to find what you want, if you know the make and model of the spare you require.

If you don’t know the exact name or perhaps only know a keyword, you can still make use of our search engine.

We stock a full range of brands from Citroen through to VW, so you can be sure you’ll find the right part at the right price for your needs.If you prefer you can simply browse our entire range of stock by scrolling through our menu. You can add the part you’re interested in buying to a wish list, or you can click the ‘More Info’ button to find out more about the part itself.We update our stocks daily, so you can check back any time to see if the spare you need has come into our online shop.You can always contact us by phone or by email if there is a particular item you need, as we may be able to source it for you.We offer a full 60 day warranty on every part we sell.