InventoryManager™ Service Inventory Management Software

InventoryManager™ – Total Service Inventory Management

InventoryManager™, ServiceCentral’s state-of-the-art service inventory management software, enables service organizations to track and manage the flow of parts and equipment inventory in after-sales service, return, and repair operations, from initial order and receipt to transfers and adjustments. InventoryManager™ is designed for use by any operation that needs to manage parts, loaners, exchanges, and/or on-hand stock.

Our service inventory management software seamlessly integrates with RepairCenter™ and ServiceCounter™ to adjust stock levels based on the consumption of parts, loaners, and exchanges used within the workflow processes. The inventory management software functionality enables organizations and business units to operate as independent cost centers, avoiding costly integrations to standalone inventory systems. Alternatively, InventoryManager™ integration can include client ERP, Financial, and WMS systems.

Real-time Inventory Knowledge for Increased Productivity

Configurable Workflows Provide Ultimate Inventory Control

Inventory workflows created and controlled by your business administrators support multiple order, receive, transfer, and adjustment processes with unique workflows for extraordinary procedural control.

Accurate Consumption Data Enables Improved Profit Margins

Real-time inventory consumption and availability data provides the business intelligence needed to realize lower costs associated with parts planning and order management.

Serialized and Non-Serialized Inventory Tracking

The ability to manage inventory for both serialized and non-serialized product allows for item-specific inventory management tracking and consumption analysis.

Unlimited Stock Locations

Inventory can be managed across an unlimited number of physical and virtual stock locations, allowing for detailed tracking of parts across multiple warehouses and down to specific bench locations.