Hi, I was recently attacked out if my sleep in a home invasion. I fought the Intruders for over an hour until I passed out. because I was sleeping and then knocked out I have only faint in in my head to help my case. However, I had a camera with Alfred on when it happened but the Intruders stole it. I can see on the main screen my room at the time if the incident but can not play it because I don’t have that phone. Please help me retrieve that footage. It’s all I have to save my life once again from having to live this nightmare without knowing who could if done this to me. A.vondall

You can find your Events in the Event Book.
Tap on the icon on the bottom right of the Camera thumbnail:
[image]
That’s it!
[image]
Build your FREE home security system by downloading Alfred:
[image][image]

Do i need to do that on a computer because the app doesnt let me click on the box of events. It just goes right to motion detection on or off with no options highlighted. This incident happened on may 14 2017. Is anyone able to access this footage at all? The cell phone was in the bed with me when i was attacked. Its very very important and will help me and my family more than words can explain. Please help me.

From what I can see, your Camera Phone was not online when the incident took place. In any case, all footage is only kept on the cloud for 7 days unless you choose to save it before it is automatically deleted:

One of the most-asked questions we get at Alfred Center is "how can I save my videos?" Besides the tried-and-true "create a permanent private link" option, we will teach you how to save videos to your devices/PCs in this tutorial!
Please remember that all videos are kept on cloud for 7 days. If you don't save them in time, they are gone. If you delete them, they are gone. Once a video is gone, there is no way for us to bring it back!!!
1) Save video to your device
After you created the …

I am truly sorry there doesn’t seem to be anything I can do for you this time. Please make sure your Camera device is running for continuous surveillance in the future.

Hi again. Im so sorry to bother you but this is literally my last resort on giving me my life back when i could focus and relax. Without a suspect or even clue as to who could of attacked me in my sleep and leave me for dead for my own son to find me needs to be caught and i need to know to continue on in life. Its really difficult to do anything being as frightened as i am with every move i make. I accidentally gave you the wrong date! The date the incident took place was may.13th NOT the 14th. I can see on the main pucture of that device of my room right before i was attacked. Also the time on it too says approx 6:15pm so anytime around there. Im asking you from the bottom of my heart to PLEASE look into this date. I know my cam was on. Thank you with every bit of me for helping me.