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I called the shop immediately ... YP.com

I called the shop immediately after my flowers were delivered crushed and bruised and a few of the roses dying. When the delivery person showed up she snatched up the flowers, said there was nothing wrong with them and asked me "what do you expect for a $30 arrangement?" . as she was walking away with the flower i asked if they were going to replace them and she said "No, all you are going to...