This paper describes a holistic methodology that defines a systematic approach to resolve complex Application performance problems. It has been successfully used on many critical accounts. The 'end-to-end' tuning approach encompasses the client, network and database and has proven far more effective than isolated tuning exercises. It has been used to define and measure targets to ensure success.

Even though it was created in 2001 and checked for relevance on 13-Oct-2008, the procedures are still very valuable.