Tyre Search

CUSTOMER REVIEWS

Branch Experience
4.8
out of 5

185 review(s) of
Falkirk

24/02/2019

Feels like I received good advice

Rating
5 out of 5

Bryan

09/09/2018

While on holiday in Falkirk our car management light came on and power was lost, we were close to the Falkirk branch, Robert and crew went all out to move the car, check and clear the error, and get us on our way, excellent service all round, many thanks :)

Rating
5 out of 5

Fiona

02/06/2018

After making an unfortunate contact with a chicane verge, losing 2 tyres and seriously damaging a wing mirror, David and the team at Falkirk Branch did a marvellous job of having the car with new tyres and a repaired mirror back on the road in one and a half hours. I felt the
cost was also very fair. Saved me having to replace a full wing mirror assembly at a price I don't want to contemplate. Friendly & professional. Thanks, and well done Falkirk Branch!

Rating
5 out of 5

Neil

30/04/2018

David Hughson at the Falkirk depot sorted my van tyre for me in an emergency situation. They were efficient and helpful. I'll be using your services again as a result. I hope this feedback is passed on to them. Thank you for your help.
John mcfarlane

Rating
5 out of 5

JOHN

02/04/2018

David was very helpfull and tried his best to find me the tyres that suited my car

Rating
5 out of 5

William

02/04/2018

Good service

Rating
4.5 out of 5

David

12/02/2018

Staff were very friendly and helpful. They provided a very efficient service and were able to assist me there and then without any problems.

Rating
5 out of 5

Katrina

08/02/2018

good service

Rating
5 out of 5

Ian

19/12/2017

VERY HAPPY WITH SERVICE

Rating
5 out of 5

Anonymous

21/06/2017

Staff member Gary Lacki was very helpful and knowledgeable

Rating
5 out of 5

Gary

08/06/2017

As always David and the guys are friendly helpful and provide a quick excellent service to the customers with no hard sale just good advice on what is wright for you and your car not selling you something that is more money giving the cutomer what they need and not something they don't which sets you apart from the competition which is why I will always deal with you as a company and the Falkirk branch in particular.

Rating
5 out of 5

Stephen

21/04/2017

Friendly, helpful and did job within timescale quoted

Rating
4.5 out of 5

Anonymous

17/04/2017

The staff in the depot at Garrison Square in Falkirk are excellent. They are really friendly, courteous and knowledgeable. They are prepared to discuss the type and cost of tyres and are very careful in their working practices. The workshop area is always clean and tidy.

Rating
5 out of 5

Anonymous

14/04/2017

Staff at national tyres are great very friendly and helpful this is the branch we use all the time for this reason.

Rating
5 out of 5

Anonymous

30/03/2017

Exceptional service.

Rating
5 out of 5

Gary

07/03/2017

Staff friendly and really quick service.

Rating
5 out of 5

Nicola

28/02/2017

Good service - staff good - price a bit expensive...

Rating
4 out of 5

Anonymous

28/02/2017

Good service - staff good - price a bit expensive...

Rating
4 out of 5

Anonymous

14/02/2017

Good service

Rating
5 out of 5

Ian

07/02/2017

friendly, quick, good value, treated like a customer!

Rating
5 out of 5

Colin

23/01/2017

DAVID AND HIS COLLEAGUES WERE FRIENDLY, HELPFUL AND GAVE USEFUL ADVICE.
THE TYRE'S I PURCHASED PRICED COMPETITIVELY.

Rating
5 out of 5

ALISTER

08/01/2017

DAVID THE TYRE TECH FITTED A NEW TYRE FOR ME AT 4 O CLOCK ON SUNDAY
GOOD SERVICE AS 4 WAS CLOSING TIME

Rating
5 out of 5

Anonymous

03/01/2017

Good quality and no hard selling for additional works identified

Rating
4.5 out of 5

William

19/11/2016

This is the first time i have used national tyres as am based in cumbernauld which is about 6 miles from falkirk i tend to use local garages.

Rating
4.5 out of 5

Anonymous

21/10/2016

Really professional and excellent standard of care. Fixed the problem really quickly. Very friendly.

Rating
5 out of 5

Anonymous

12/10/2016

Great value for money, quick and easy service

Rating
5 out of 5

Anonymous

06/10/2016

Quick service, friendly and good explanation.

Rating
5 out of 5

Nicola

12/09/2016

Good job done, quick and cheap

Rating
4.5 out of 5

Anonymous

29/08/2016

Quick friendly service, reasonable pricing

Rating
4.5 out of 5

Tracy

21/06/2016

Friendly and efficient service

Rating
3.5 out of 5

Neil

04/06/2016

Good service

Rating
5 out of 5

Anonymous

18/05/2016

Quick service, helpful staff, good job done

Rating
4.5 out of 5

Anonymous

12/05/2016

The staff that were on couldn't be anymore helpful and were very friendly as I had an issue from another garage and had been fobbed of 3times telling me there was nothing wrong when I knew myself there was with the work the had done on my motor. One visit to here and the problem was sorted they knew exactly what they were doing and what the problem was thanks again national .

Rating
5 out of 5

Chris

13/04/2016

Alway use National - Mechanics always really helpful, offer alternative and give advice about all products.

Best price found in area. Could order and book appointment online. Will come to house.

Rating
5 out of 5

Ailie

17/11/2015

Guys were helpfull how ever didn't explain what tyres were buy one get one free

Rating
4 out of 5

Anonymous

07/11/2015

Excellent service from very friendly staff. David Hughson's attitude towards customer service is top drawer and he is an asset to your company. I will definitely be back and I will recommend to friends and family.

Rating
5 out of 5

Anonymous

15/10/2015

I tended to steer clear of your rivals due to the customer service received, but the customer service received from Derek and his staff was excellent.

Rating
5 out of 5

Allan

02/10/2015

the lads at granary square gave me good advice and service on the 29th September I know garages that would have left me in the lurch.

Rating
5 out of 5

Richard

27/09/2015

professional and quick service.
staff were friendly.

Rating
5 out of 5

Anonymous

15/09/2015

Very friendly and knowledgeable staff, job explained and carried out promptly

Rating
5 out of 5

Allan

05/09/2015

QHave always used Falkirk branch

Rating
5 out of 5

Thomas

23/08/2015

price, service,

Rating
5 out of 5

Sean

23/08/2015

good service and prices

Rating
5 out of 5

Anonymous

27/07/2015

Tyre in stock.
Friendly service.

Rating
5 out of 5

Anonymous

17/07/2015

No nonsense price and professional service

Rating
5 out of 5

Anonymous

12/07/2015

Always friendly efficient and give a good reliable service. No problem.

Rating
5 out of 5

Anonymous

09/07/2015

fast, competative and efficient

Rating
5 out of 5

Anonymous

29/06/2015

Uncommon size tyres in stock.
Friendly service.

Rating
5 out of 5

Anonymous

23/06/2015

Good service. Reasonable prices

Rating
4 out of 5

Douglas

20/06/2015

good price and service

Rating
5 out of 5

Sean

18/06/2015

Approachable staff, professional. Explained everything

Rating
5 out of 5

Anonymous

17/06/2015

Helpful staff, informed service, quick and efficient.

Rating
5 out of 5

Susan

17/06/2015

Quick, efficient service and dealing 1:1 with helpful mechanics where you can ask specific mechanical questions and get quick direct answers rather than having to talk to a receptionist/customer sales person who "doesn't know" and will have to go and find out and get back to you but then never does. Plus at National tyres they always phone you promptly to advise of any problems or if the car is ready; at other garages you have to phone them and then they don't know the answers and have to go and find out which is just irritating, especially when they don't get back and you have to phone again and again. Furthermore, at National tyres they take you and show you any problems with the car and explain in layman's terms what should/should not be happening so you can understand why parts need replaced etc. And finally the fact that you are female is irrelevant at National tyres, they appear to treat all customers equally and don't come across as dismissive or condescending when faced with a female.

Rating
5 out of 5

Susan

07/06/2015

good prices, straightforward service

Rating
5 out of 5

Sean

22/05/2015

Good choice regarding price range.

Rating
4.5 out of 5

Alfred

25/04/2015

Good friendly service good price

Rating
4 out of 5

Iain

27/03/2015

excellent customer service from falkirk branch

Rating
5 out of 5

blair

24/03/2015

Good price and quick faultless professional service.

Rating
5 out of 5

Anonymous

06/03/2015

Friendly and fast service, good prices!

Rating
4.5 out of 5

Anonymous

05/03/2015

Price value honesty

Rating
5 out of 5

Russ

08/02/2015

The service I recived was good also I feel the staff were honest

Rating
4.5 out of 5

Anonymous

13/01/2015

Have always received a good service from the staff at the Falkirk Branch of National Tyres.

Rating
4 out of 5

Anonymous

01/11/2014

The drivers punctuality/accuracy of what time he would be at my address & the service he provided was excellent!!!

Rating
5 out of 5

Anonymous

11/10/2014

Regular customer who finds staff always helpful and efficient.
Name on sales invoice David Hughson.

Rating
5 out of 5

Anonymous

24/09/2014

i have always used national tyres in falkirk they are very professional and very customer friendly and take great pride in their work ,the service and work is remarkable and manager david is great within advice and workmanship is great

Rating
5 out of 5

Anonymous

19/09/2014

Excellent customer service given buy David Hughson

Rating
5 out of 5

Yvonne

03/09/2014

Clear friendly advice

Rating
4 out of 5

iain

02/08/2014

excellent price and service

Rating
5 out of 5

Anonymous

01/08/2014

The guys are always friendly & quick and the prices are reasonable.

Rating
4 out of 5

Brian

15/05/2014

I was happy the service but like most people continue to be sceptical about whether I may be recommended unnecessary work.

Rating
4 out of 5

Anonymous

06/05/2014

Really pleased with the advice and service.

Rating
4.5 out of 5

Anonymous

23/04/2014

The offer of the guarantee and the great happy services

Rating
5 out of 5

Cheryl

22/04/2014

Quick and friendly service, nothing was to much trouble a change from some firms I have had dealings with

Rating
5 out of 5

Anonymous

17/04/2014

The staff are friendly, helpful and the prices are competitive.

Rating
4.5 out of 5

Anonymous

09/04/2014

Good service and competitive prices

Rating
4.5 out of 5

Anonymous

03/04/2014

good price efficiency helpfulness pleasant service

Rating
5 out of 5

william

29/03/2014

Efficient, fast and friendly service.

Rating
4 out of 5

John

17/03/2014

excellent service
well run branch

Rating
4.5 out of 5

G

16/03/2014

Efficient service,professionally run branch,good offers

Rating
4.5 out of 5

Anonymous

18/02/2014

Friendly and professional service at a very good price. Have used National Tyres for 15 years now and keep going back.

Rating
5 out of 5

David

16/12/2013

good

Rating
5 out of 5

s

08/12/2013

Great customer service. Staff were very friendly and helpful and when it turned out that more than two of our tyres needed replacing, they showed me why rather than having to just take their word for it. Very happy.

Rating
5 out of 5

Anonymous

01/11/2013

Purchased 2 tyres and found the staff at the Falkirk Branch to be very
efficient in my dealings with them. Will definately return to this branch.

Rating
4.5 out of 5

Ronald

22/10/2013

Good service

Rating
5 out of 5

Ian

11/10/2013

Service was very polite and friendly

Rating
5 out of 5

Anonymous

19/09/2013

Still a bit pricey compared to local garage.

Rating
4 out of 5

Anonymous

09/08/2013

Helpful staff

Rating
5 out of 5

Anonymous

21/06/2013

Guys where very good, knew their stuff. Center was clean and well laid out, made to feel very welcome.

Rating
5 out of 5

Anonymous

12/06/2013

Happy with the staff who are always friendly and helpful

Rating
5 out of 5

Anonymous

20/04/2013

Good service from the technician. Very informative.

Rating
5 out of 5

Neil

10/02/2013

Price, professionalism

Rating
5 out of 5

Anonymous

10/02/2013

Friendly and professional

Rating
5 out of 5

Anonymous

05/02/2013

great servive and great communication from the employees

Rating
5 out of 5

Anonymous

24/01/2013

Both guys were very helpful, tyres were high quality for price and would highly recommend national tyres based purely in the service I received

Rating
5 out of 5

Anonymous

07/01/2013

Excellent service.

Rating
5 out of 5

Anonymous

04/01/2013

Great welcome and the service received was fantastic.

Rating
5 out of 5

Anonymous

16/12/2012

The initial contact on the phone was helpful, and there was no hassle granting the 10% reduction offered in the phone book. There was no waiting when I arrived at the agreed time to get the new battery fitted, and the job was completed quickly to my satisfaction.

Rating
5 out of 5

Anonymous

26/11/2012

Good Staff

Rating
5 out of 5

Ian

26/11/2012

Trustworthy Staff

Rating
5 out of 5

Ian

24/11/2012

speed of service staff price

Rating
4.5 out of 5

Anonymous

22/11/2012

Great service

Rating
5 out of 5

Anonymous

18/11/2012

Professional and friendly service late Sunday afternoon

Rating
5 out of 5

Anonymous

18/11/2012

Professional and friendly service late Sunday afternoon

Rating
5 out of 5

Anonymous

01/11/2012

The level of service at Falkirk was the best I've received in any branch or any at any other company. Manni - took time to go through the various options for tyres for my car and the offers available. They were also able to fit the tyres there and then which was beneficial to me as I was due to travel to Aberdeen that day where it was snowing. I felt more confident driving home. Thank you :o)

Rating
5 out of 5

Anonymous

30/10/2012

Have always found staff friendly, informative and never try hard-sell approach which I dislike.

Rating
5 out of 5

Anonymous

10/09/2012

good service. they were a worker down and apoligised for the wait i had longer.

Rating
5 out of 5

Anonymous

08/09/2012

good service get shown what you have went in of whats needing replaced or repaired.

Rating
5 out of 5

Anonymous

11/07/2012

Been using the Falkirk branch for a number of years and find the staff extremely helpful and genuine. Trust the staff not to recommend work that isn't required at that time.

Rating
5 out of 5

Linda

10/07/2012

I have used this Branch for quite a few years and the service is excellent.
Mr David Hughson in the Falkirk Granary Square branch is very professional and courteous. Would not go anywhere else as the service could not be better.
Mr J Carty

Rating
4.5 out of 5

Anonymous

04/07/2012

The price and service

Rating
5 out of 5

Anonymous

19/06/2012

Top quality service.

Rating
5 out of 5

Anonymous

22/11/2011

The speed and good service at a time to suit myself very professional and friendly not pushy

Rating
5 out of 5

Anonymous

22/11/2011

Very helpful when I phoned for price and also when I went in for work to be done

Rating
5 out of 5

Anonymous

22/11/2011

Helpful impartial advice from the staff

Rating
4.5 out of 5

Anonymous

22/11/2011

Found your garage clean and very well managed with experience polite people

Rating
4.5 out of 5

Anonymous

22/11/2011

Staff were very helpful good advice tyres fitted on time arranged friendly happy staff

Rating
5 out of 5

Anonymous

22/11/2011

Pleasant friendly advice and job well done

Rating
4.5 out of 5

Anonymous

22/11/2011

Previous transactions and clarity of info regarding what is needed also not attempting to sell the more expensive tyres if running pattern doesnt warrant it

Rating
4.5 out of 5

Anonymous

22/11/2011

Good info on your request good customer care polite guys

Rating
4 out of 5

Anonymous

22/11/2011

First class service called in later afternoon they did job there and then expected to book in for later date

Rating
4 out of 5

Anonymous

17/09/2011

good service and good prices also very helpful

Rating
5 out of 5

Anonymous

10/09/2011

Having been a regular customer for more than ten years,i have always been impressed and more than satisfied with the level of service,professionalism, and excellent customer service provided.

Rating
5 out of 5

william

29/08/2011

Very helpful on arrival clean and organised work area competitive prices

Rating
5 out of 5

Anonymous

29/08/2011

Friendly and helpful staff no problems and no complaints

Rating
5 out of 5

Anonymous

29/08/2011

Fast efficient service always pleasant personnel

Rating
4 out of 5

Anonymous

13/07/2011

Good service gave good advice about other work that needs done at a later date showed me work after completion

Rating
3.5 out of 5

Anonymous

08/06/2011

If they get the same attention as me and my wife the branch deserves this score

Rating
5 out of 5

Anonymous

08/03/2011

Good service by Staff

Rating
5 out of 5

Ian

08/03/2011

Good efficient trustworthy service at a keen price

Rating
4.5 out of 5

Kenneth

15/02/2011

Very friendly and helpful

Rating
4.5 out of 5

Anonymous

11/01/2011

Good price was given and staff explained every thing very clearly

Rating
5 out of 5

Anonymous

11/01/2011

Quick efficient service from friendly staff

Rating
5 out of 5

Anonymous

11/01/2011

Good service

Rating
5 out of 5

Anonymous

11/01/2011

The manager is both honest and courteous as I have proved in previous vists to this branch

Rating
5 out of 5

Anonymous

02/11/2010

Superb service and very friendly confident and polite

Rating
5 out of 5

Dennis

02/11/2010

Friendly prompt service honesty

Rating
4.5 out of 5

Anonymous

02/11/2010

Manny and David trustworthy guys

Rating
5 out of 5

Anonymous

02/11/2010

Always help fair prices

Rating
5 out of 5

Anonymous

02/11/2010

I found your staff to be very approachable and friendly they took great care in removing tyres and fitting new ones your prices are very competitive

Rating
5 out of 5

Anonymous

06/10/2010

Satisfaction with service as near perfect as possible

Rating
4 out of 5

Anonymous

06/10/2010

From the initial contact to my tyres getting fitted it was a good service provided