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I started working in the Business Process Outsourcing (BPO) Industry way back 2007. Being a college undergraduate, I had to support my family and BPO had been my only hope. I worked as a Senior Account Representative in one of the biggest telecommunication company here in the Philippines but the income will not suffice my family’s daily needs. I must say that BPO had been a great help for me and my family.

Working in a BPO will definitely help you financially. In return, you will have a lot to sacrifice. You will have sleep deprivation since you will be working at night most of the time (graveyard shifts). You will not even notice the date, as most of the accounts you will be working for have different time zones. You will turn to foods, (comfort foods) when you are burned and stressed out. You will have less and less time to exercise. As a result, many call center employees are obese.