Skin Recovery Replenishing Moisturizer

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Frequently Asked Questions

What are your shipping rates?We wish we could personally deliver your order straight to your doorstep ourselves but because we can't we lovingly ship them to you with FREE standard delivery on all orders over $50 throughout the U.S. and Canada.

For orders under $50, our shipping rates for standard delivery (UPS Ground or USPS) go from $2–$7.50, depending on the dollar amount of your order.

How long until I receive my order?Fast! We begin processing your order immediately because we want you to always be taking the best possible care of your skin. After you submit your order it leaves our warehouse within 24–48 hours. From there, how long it takes to reach you depends on your address:

If you live in the U.S expect to receive your Paula's Choice products in 2–10 business days

For our friends up north in Canada your order will be there in 3–14 business days

Elsewhere in the world takes about 3–5 business days

Ran out of products? Want to receive your new order faster? You can select Rush Delivery when you are checking out!

Where oh where are my Paula's Choice products? You can track your order by going to your account or check the tracking information we send you via email.

Can I change or cancel my order once it has been placed?
We hate saying no, in fact we rarely do, but because we finalize and process our orders so quickly, changing or canceling them isn't an option. Contact us if you have specific concerns about something in your order and we'll make sure you get the right products (and great advice). And remember, every Paula's Choice product is sold with a 100% money-back guarantee!

What if I need to return or exchange a product?
No problem! In fact, we make it super easy for you! Info on how to return or exchange an item can be found here or refer to the back of the invoice from your order. If you need help picking out an alternate product contact us and we promise to take great care of you! Good to know: all Paula's Choice products are sold with a 60-day, 100% money-back guarantee. If you're not happy, we'll do everything we can to put a smile back on your face!

Not Completely Satisfied?

Paula's Choice will provide a full refund or credit (including tax where applicable) for merchandise returned within 60 days of your purchase date. We're sorry, but shipping fees are not refundable.

Step 1. Fill out the Return/Exchange Form located on the back of your invoice. If you don't have your invoice you can print the Return/Exchange Form here.

Step 2. Package the items for return in any box and enclose the completed Return/Exchange Form.

No Animal Testing

Animal testing is not okay with us. Never has been. We don’t fund any independent source to do it for us, either. In fact we’re members of the Leaping Bunny Program, which means not only have we eliminated animal testing from our company, but also from our ingredient suppliers. We love animals so much; our employees bring their dogs to work. Keeps things real.

100% Money Back Guarantee

At Paula’s Choice Skincare we believe our products will work as claimed. In fact, if you are not completely satisfied with your purchase for any reason we will give you a full refund or credit (including tax if applicable) for products returned within 60 days of your purchase date. As usual for online purchases, shipping fees are non-refundable.

How to make a return or exchange:
Step 1. Fill out the Return/Exchange Form located on the back of your invoice. If you’ve already tossed the invoice, you can print one out here.

Step 2. Pack up the items you want to return in any box. Remember to pop your completed Return/Exchange Form in there as well.

Rating

Best / 4

Favorite Moisturizer

I have used this for years and it is hands down my favorite moisturizer, especially in the cooler months. It sinks right in and is very comfortable. It just feels like my skin when I'm wearing it - albeit a more hydrated version. No odd smell, either. A beautiful product.

TINA P.

Reviewed on Saturday, October 25, 2014

80 out of 100

Rating

Good / 4

great fall and winter treat

I have used this moisturizer for a long time. I always switch back to it when the weather cools and the furnace comes back on. It's very soothing after a summer in the sun. I forgot about this side effect and applied it around my eyes at bed time. I woke up with bright red eyes (the eyeball, not the the lids. This has happened before, almost like the emollient runs into my eyes at night while I'm sleeping (I do not rub it into my lashes). It takes a full day for the redness to resolve.

SARA O.

Reviewed on Thursday, October 23, 2014

100 out of 100

Rating

Best / 4

Super duper, and no breakouts.

I somehow missed the memo that my skin has been getting drier with age, and this August/September it freaked out under the stress of acne meds - flaking, puffiness, redness, you name it. This moisturizer, in addition to an edited PC routine, has been really wonderful. I use it 2x day around the eyes, and 1-2/week all over my face. No more sensitivity, AND no breakouts. As someone prone to cystic acne, I was a little scared, but it's been great after 3 weeks or so. Highly recommend.

Donna E.

Reviewed on Friday, October 17, 2014

40 out of 100

Rating

Poor / 4

Not right for me.

I am 56 years old with sensitive, combination skin and bit of rosacea. With menopause and the fall weather, my skin has become drier, especially my cheeks and around my eyes. I thought maybe this moisturizer would be the answer. Unfortunately, this moisturizer is a bit too greasy and does not absorb into my skin. It just sits on top and leaves me with shiny, oily looking skin. I love all of my other Paula's Choice products, so was surprised and disappointed that this one didn't work for me.

MICHELLE D.

Reviewed on Wednesday, October 15, 2014

100 out of 100

Rating

Best / 4

Hooked on this- panic when it is out of stock

This moisturizer (and toner) helped me tremendously through a skin crisis that was a reaction to another product. After recovering (pun not intended) I tried another product in that line with a bad reaction, but Skin Recovery healed my skin. Twice in the last few months it has been out of stock. I panic- I don't know how long, whether I should buy ten sample sizes, or wait. (I contacted Customer Service both times for estimates.) I will now start ordering weeks before I need this.

M J K.

Reviewed on Sunday, October 12, 2014

100 out of 100

Rating

Best / 4

Best Face Moisturizer for Sensitive Skin

This moisturizer is gentle and makes my extra sensitive, combination, mostly dry skin feel great! It calms redness. It feels good. I've used it for almost two years and it's perfect for my skin. I would recommend it to any one who has had trouble with other sensitive skin moisturizers. I've never felt burning or irritation of any kind. It was a relief to find this product.

Anonymous

Reviewed on Saturday, October 04, 2014

100 out of 100

Rating

Best / 4

Why is it always out of stock??

Love this moisturizer - I've been using it for nearly 10 years. The last 3 times I've tried to order, it's been out of stock. I come back every week, and it's either still out of stock or I missed it when it was back in stock. I've been trying to squeeze every last drop out of the one I have, but I'm about to run out. Sadly, I will be heading out to a local store to find a replacement item as I can no longer wait for this to come back. :(

Customer Service Response

Replied on: Monday, October 06, 2014

We're so sorry this moisturizer has been unavailable for so long. We're working to get it back in stock as soon as possible. Long story short, we had some inventory issues due to our steady growth plus a similar moisturizer being out of stock, which resulted in extra sales of the Skin Recovery formula, depleting its stock.

—Admin

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Bobbie J

Reviewed on Tuesday, September 30, 2014

100 out of 100

Rating

Best / 4

Does what it says BUT

Moisture Boost does it better than Skin Recovery. Gave it 5 stars anyway because it is working as intended but I fell in love with Moisture Boost after trying both of them out. Thanks anyway, Paula's Choice! lol
OH also this makes a WONDERFUL eye cream. Skin beneath my eye is usually very crepey due to allergies but it felt extremely smooth the whole day. And unlike moisture boost around the eyes, it feels like I have nothing there, where as MB feels like I put something on my eyes.

Stephanie H.

Reviewed on Tuesday, September 30, 2014

80 out of 100

Rating

Good / 4

Great for very thirsty skin!

I loved how this moisturizer felt on application; however it proved to be a bit too emollient for me, as it seemed like it never fully absorbed. This isn't the product's fault though; I chose the wrong skin care line. I thought I had dry skin, which was actually due to a compromised acid mantle. After using the SR line for about a week, my skin went back to its usual, combo/oily self. It's an absolutely fantastic moisturizer though; will be perfect for dry/very dry skin

Angela

Reviewed on Monday, September 29, 2014

100 out of 100

Rating

Best / 4

This is one of few MUST HAVE items

Please make it in a larger size! And please keep it in stock! This is a must-have for me. I keep trying other PC moisturizers when this one is out of stock & end up breaking out. I just love this formula..it's perfect for me. Love, love, love it! Stocking up as soon as it comes back in stock here.

SUSAN Y.

Reviewed on Wednesday, September 24, 2014

100 out of 100

Rating

Best / 4

I hope it's back in stock soon

Out of stock??? What is going on? I seriously don't know what I'll do without this product, it keeps my face comfortable.

Customer Service Response

Replied on: Monday, October 06, 2014

We are working on getting this moisturizer back in stock as soon as possible. Many staffers love it, too!

—Admin

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Selena T.

Reviewed on Wednesday, September 10, 2014

80 out of 100

Rating

Good / 4

Nice but a bit oily for summer

I like the moisturizer. It's rich. I think it would be better for me to use during winter. The current heat in So Cal really makes my face a bit oily with this moisturizer. I tried the skin balance moisturizer before, it was a little bit drying; meanwhile this recovery moisturizer is a little bit oily. Could anyone recommend me the one just right between those too?

Customer Service Response

Rating

Best / 4

Super Product; Seldom in Stock

This product is absolutely great. I have been using it for years now. And it's the only product that helps my super sensitive, extremely dry skin. Last time I tried to order it, it was out of stock. Then I received a code to order it when it was in stock. Apparently I was not fast enough with my order as it's out of stock again! :(

Stef

Reviewed on Wednesday, September 03, 2014

100 out of 100

Rating

Best / 4

I turn ugly without this stuff!

This product definitely works! I had a red rash-like thing on my face that wouldn't go away. At the recommendation of a Paula's Choice rep I tried this and the redness cleared up. When I ran out, Paula's Choice was OUT OF STOCK and I couldn't buy more. In the 2 weeks I had to wait for the lotion to be back in stock, I was forced to use something else. During that time the red spots came back and I turned ugly. However, once I got the lotion the spots cleared and my beauty came back!

Anonymous

Reviewed on Wednesday, August 27, 2014

80 out of 100

Rating

Good / 4

so far, so good....

I got the cream yesterday, tried it at night, the cream is rich, but not oily or greasy, goes on well, I needed another layer because of my dry cheeks. There is no scent, more the smell of the ingredients, which disappears quickly. In the morning I put it on my face and then added my bb cream with spf 30, which worked well over the moisturizer. I bought this moisturizer because of my dry skin and for my rosacea on my chest, I want to continue and see if my rosacea improves.

Christina E.

Reviewed on Monday, August 25, 2014

100 out of 100

Rating

Best / 4

Favorite PC moisturizer!

So I've waffled on many products between the Moisture Boost and Skin Recovery lines, and the same is true of the two moisturizers.
Both are highly moisturizing and soothing. The reason I chose this one is the finish. MB leaves a silky, but more fluid finish. Skin Recovery leaves a more matte finish that I find better for applying makeup afterwards.
I've yet to find an SPF moisturizer that I can use, so I apply this and put a separate sunscreen over it.
Love this moisturizer!

Marielle

Reviewed on Sunday, August 24, 2014

100 out of 100

Rating

Best / 4

Luxurious

I tried this moisturizer a few years ago and I did not really like it. I tried it again, primarily because my usual Moisture Boost was out of stock. I am so glad I bought it!! It is truly rich, elegant and luxurious. In the summer I only use it around my eyes, but it will be fabulous in the winter as my skin gets dry. I am getting another one for my daughter who is on Accutane and has really dry skin. Her doctor recommended an expensive product, but this is much better and costs 5x less!!

Anonymous

Reviewed on Monday, August 04, 2014

100 out of 100

Rating

Best / 4

I like it

I just discovered Paula's choice two weeks ago when I ordered a few samples of this. Personally, I have tried so many brands to no avail. As a student with very sensitive skin, I resorted to Vaseline because my face couldn't tolerate anything- except for one brand, which is pricey for my budget. I really like the silky creamy texture and that I can use it around my eyes. I'm just disappointed to see today that the 2 oz is out of stock as I wished to take advantage of the free shipping to Canada.

Ryan M.

Reviewed on Friday, August 01, 2014

80 out of 100

Rating

Good / 4

WHY is it always not in stock???

I love this stuff. That having been said it drives me insane when it's out of stock for SO LONG. I DON'T UNDERSTAND. This AND the Moisture Boost one. In fact, I switched to this moisturizer BECAUSE the Moisture Boost one was out of stock forever (and actually I don't think it's even back in stock now). Please Paula's Choice I love your products but I'll have to switch if they're not consistently in stock!

Customer Service Response

Replied on: Monday, August 04, 2014

Believe us, it's just as frustrating to us that we don't have some of our most popular items in stock. We are working with our suppliers and labs each day to remedy this situation and hope to have this moisturizer available soon.

—Admin

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Beth

Reviewed on Thursday, July 31, 2014

100 out of 100

Rating

Best / 4

Please re-stock!

I always take the little sample packs of this on long-haul flights. No longer do I show up at my destination looking like Death. I just wish the website wasn't constantly running out of the sample sizes :(

Customer Service Response

Replied on: Thursday, July 31, 2014

Thanks for your review! The sample size of this moisturizer is currently in stock, so feel free to stock up!

—Admin

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Lola

Reviewed on Saturday, July 12, 2014

80 out of 100

Rating

Good / 4

funny smell

I have ordered this product twice and the first time I noticed a very bad smell from the product especially throughout the day as you skin heats up so I stopped using it. The second time I ordered a sample and the smell wasnt so bad so I thought it could have been a batch variation. I ordered a new bottle and the same smell was there only slightly less. I like the moisture boost better.

Elise

Reviewed on Friday, July 11, 2014

100 out of 100

Rating

Best / 4

Amazing!

LOVE this product! I have normal to dry skin, but extremely dry, flaky skin in the winter months. This is the only product I've found at any price range that relieves the tightness after washing my face. The best part -- my skin is extremely acne prone, and although this stuff is really moisturizing, it doesn't clog my pores. I would recommend it to anyone with dry/acne prone skin. Will likely never need another moisturizer!!

CATHERINE b.

Reviewed on Friday, July 04, 2014

100 out of 100

Rating

Best / 4

The best moisturizer for dry skin

I have used PC products for 10 years with fantastic results and try the new PC moisturizers from time to time. I always return to this moisturizer because it is gentle, rich, and makes my skin look and feel great!

Laura V

Reviewed on Friday, July 04, 2014

80 out of 100

Rating

Good / 4

Loved it!

I loved this moisturizer. It left my skin feeling supple and hydrated all day long, without being greasy or yucky. I'm not sure if it'll be enough for super dry skins (hence the 4/5), but for my normal to dry, it is perfect!

Martha P.

Reviewed on Tuesday, June 17, 2014

60 out of 100

Rating

Neutral / 4

Works ok

I found that this moisturizer does work well but doesn't seem moisturizing enough for my dry skin. I still find spots of flaky skin around my nose, which is my biggest problem area. I like it enough to keep using it, but perhaps will not purchase this particular moisturizer in the future.

What makes this product unique?Skin Recovery Replenishing Moisturizer blends emollients, soothing agents, anti-irritants, antioxidants and cell-communicating ingredients to create an exceptionally rich cream that takes superior care of dry to very dry skin. The formula strengthens skin, helps restore a healthy barrier function, and stimulates healthy collagen production for a firmer, more youthful look. Problem dryness does an about-face: you'll see a smoothed, plumped, absolutely radiant complexion that looks younger and healthier.

This product is 100% fragrance- and colorant-free.

Who is this product for?Skin Recovery Replenishing Moisturizer is recommended for those with normal to very dry skin. For daytime use, you can apply a Paula's Choice foundation and pressed powder with SPF 15 over the Skin Recovery Replenishing Moisturizer for sun protection, or you can use Paula's Choice Skin Recovery Daily Moisturizing Lotion SPF 30 instead.

Sources to support the claims made for Skin Recovery REPLENISHING Moisturizer

DIRECTIONS: Ideal for softening and smoothing the face, neck and eye area. At night, use as the last step in your skincare routine. For daytime, follow with a broad-spectrum sunscreen rated SPF 25 or greater.

Several Paula's Choice moisturizers would work well for you. Choosing the perfect moisturizer has a lot to do with personal preference and trying a product to determine which one works best on your skin. A good place to start, especially if signs of aging are a concern, is with our Resist Barrier Repair Moisturizer. If you want a richer texture, try our Moisture Boost Hydrating Treatment Cream or Skin Recovery Replenishing Moisturizer. It is also helpful to use our Resist Super Antioxidant Concentrate Serum or Skin Recovery Super Antioxidant Concentrate Serum in combination with (on top of or underneath) any moisturizer you apply. You may also wish to treat your dry skin to frequent applications of our Skin Recovery Hydrating Treatment Mask.