WHAT THE EXPERTS SAY

"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Illness at Sandos Caracol Eco Resort and Spa

Irwin Mitchell has recently been approached by a number of clients who contracted symptoms of gastric illness after staying at the Sandos Caracol Eco Resort and Spa in Mexico during the summer months of 2009.

Various allegations have been made in relation to the quality of food provided at the hotel, in particular, that the food was undercooked and the restaurant was dirty.

One client was hospitalised whilst in the resort.

Irwin Mitchell is pursuing a claim against the tour operator, Thomas Cook.

Make an enquiry...

"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."