Uploading ARC Payloads via the Console

To upload payloads for ARC through the console, follow the below steps to ensure that there is enough resources in place for a smooth and speedy upload.

Depending on the size of the payloads, there is a likelihood that multiple hosts will be needed to be dedicated to ensure smooth uploads. The general rule of thumb is that 300 servers per console is the maximum if ARC is scanning every 5 minutes. For example, if a customer has 2,000 servers, at a 5 minute interval, they’ll need 7 dedicated hosts.

Beginning ARC:

Move the Token.txt file out of the folder.

Download a copy of the rescan file from the web (ideally) or manually created with the 300 servers in it and place it in the DevicesToRescan folder.

Open the console and start a rescan. Make sure the upload to cloud option is TURNED OFF.

Monitor the Uploads Folder. As soon as ~300 servers to return an ULInv file, the scan has successfully started, and the console can be stopped:

Close console.

Copy the Token.txt file back in the root folder.

Re-open the console and using the last tab upload the files to us. This should take <10’. If it takes longer than 10’, then we will start losing ARC data that’s currently getting collected and servers will stop ARC’ing (hence why keeping the list of servers to ~300 is important!):