An award-winning restaurant, 15 meeting rooms, one of the largest indoor water parks around -- if you can name it, the Best Western Ramkota Rapid City Hotel and Conference Center has it. The hotel also scores high points for its convenient location: Just off Interstate 90 and minutes from shops, restaurants and a movie theater. Sightseers use the hotel as home base between day trips to Mount Rushmore, say, or Crazy Horse Memorial. Business travelers take advantage of its generous event space and proximity to local companies.

Highlights

New indoor water park is one of the largest in the region

Indoor heated lap pool and hot tub

Award-winning restaurant located on-site

Home to the largest hotel convention center in the upper Midwest

Location

Best Western Ramkota Rapid City Hotel and Conference Center sits right off Interstate 90, about three miles north of downtown. The Rushmore Mall lies about a quarter of a mile to the west, and restaurants, shops and a movie theater are minutes away.

Rooms

Best Western Ramkota Rapid City Hotel and Conference Center guest rooms deliver basic amenities (high-speed Internet, cable satellite television) and emanate a Western vibe. The hotel also has 33 suites -- three of which have Jacuzzis -- as well as business-class rooms with two phone lines.

Dining

Located on-site, the award-winning Minervas Restaurant serves breakfast, lunch and dinner. Its menu covers everything from cherry apple chicken salad to nine-layer meat lasagna, but steaks are its selling point.

Recreation

You cannot visit Best Western Ramkota Rapid City Hotel and Conference Center without paying its new indoor water park a visit. The hotel also has an indoor heated lap pool, hot tub and fitness center.

Transportation

Rapid City Regional Airport (8.4 mi/13.6 km)

Free shuttle service to the airport and points around town

Attractions

Rushmore Mall (0.3 mi/0.5 km)

The Museum of Geology (2 mi/3.2 km)

The Journey Museum (2 mi/3.2 km)

The Reptile Gardens Zoo (4 mi/6.4 km)

Storybook Island Amusement Park (5 mi/8 km)

South Dakota Air and Space Museum (10 mi/16.1 km)

Bear Country U.S.A. Park (11 mi/17.7 km)

Mount Rushmore National Memorial (25 mi/40.2 km)

Crazy Horse Memorial (42 mi/67.6 km)

Business

Computer and printer available for guest use in the lobby

Offers 36,000 square feet of meeting and event space

A number of local businesses lie within five minutes of the hotel

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Hotel Policies

Check-in:

04:00 PM

Check-out:

11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

good location for sightseeing

Our stay at the Best Western Was very good. Convenient location, a friendly, helpful staff and a great on premises restaurant. The room on the ground level had a sliding door to the outside right where our vehicle was parked. Very convenient.

Trip purpose:

very disapointing

we chose this hotel because of the water park facility. Yes, the water park facility was fine but hotel itself was old. Besides, we asked a crib/pack n play for our little one when booking but we were told it's all gone at registration. the staffs were not friendly either.
I'd choose other hotels in the area if I'm to suggest my friends who plan to visit Rapid city.

Trip purpose:

Vacation

Great location for visiting a lot of the great sites in the area. Great restaurant and there are lots of other places to eat or shop around the hotel if you wish. Convenient to I-90. Quiet comfortable rooms. Clean. Staff was helpful when needed. No problems at all. Will stay there again when in the area. Great water park for kids.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

5

Trip purpose:

Business

Sightseeing tip:
Short drive from hotel

Close to Mt. Rushmore. Just about a 20 mile drive. Close to Crazy Horse. There are number of other attractions on Highway 16 along the way to Mt. Rushmore but we did not stop at those.

Dining tip:
In Hotel

RC

We had a great stay here. Easy access to Mount Rushmore and the surrounding attractions. The waterpark was a great time for the whole family. Staff was friendly although it took two calls to front desk to resolve issues with tv remote.

Trip purpose:

problems at Ramkota

I am glad that you are asking for our feedback because we had some problems with this hotel.
I would say that a major problem was security. The hotel is located in a pretty insecure location. There are many rooms and several buildings. Twice upon returning to our room the door was not closed completely, anyone could have pushed the door open. The first time occurred when we checked into the hotel room--the door pushed open--not needing a key. The second time the door was left open all of our belongings were in the room--free for the taking--a laptop computer my husband uses for business purposes, personal clothing, possessions of all kinds. We were also told of a guest's car that had been broken into and completely cleaned out of all the guest's possessions.
The manager was not available for our discussion. The employee who was available said she had no knowledge of any car being broken into in the parking lot. We were continually told that manager would be available for discussion--but they never were.
I must say the last night I was there I slept with 1 eye open--not feeling very safe.
We checked in Sunday June 30th. One employee was manning the desk, she was new and inexperienced, the line for checkin was long, and no one appeared to be helping her.
I needed to do some laundry. There are only 2 laundry rooms--each with 1 washer and 1 dryer--for all the hotel's rooms--which are substantial in number. The soap machines were empty. The maintenance staff was very helpful in getting me started and finding a laundry room--as it was not in my building. By the time the clothes were dry I had spent $4.50 to wash and dry 1 load of clothing--which I thought was ridiculously overpriced. Again the manager was not available for comment or help.
The room itself was clean except for the bathroom. I don't think the maid was interested in cleaning it, as she left the bottle of Tilex on the counter and the black mold in the shower. I was surprised that the shower would have that much mold as it takes time for it to get that thick. The small towels and wash clothes were also only supplied on one night of our 4 night stay. We checked out early.
We have stayed at Best Western before (not at this location) and had a very positive stay. This hotel did not meet our expectations. The room key did not open the rear door of the building on the first try--or even the second--it usually took 3 or more tries. The hot breakfast usually supplied by Best Western was not supplied. The desk told us to get breakfast on our own as nothing would be provided.
You should be aware that your competition is providing a much better hotel experience at about the same rates--as we stayed in a Hampton Inn for about the same price per night--with a much better result.
I would love to revisit the Black Hills of South Dakota. But I would not revisit this hotel. It is large, spread out, not being managed appropriately--and frankly just not safe. Being so close to the freeway and located in a shopping mall--they should have some feeling as to the necessity of providing guest security. It is one thing to hear about a guest's car being broken into and cleaned out--but to find that your room has been left open--that is unacceptable.
thank you
Dr. Martin
Professor of Accounting
California State Polytechnic University, Pomona

Trip purpose:

Great family hotel

We traveled to Rapids City to see Mt. Rushmore. Having two kids (ages 6 and 8), I knew I had to find a place they would enjoy. The Best Western Ramkota Hotel was a perfect fit for us with their water park and pool. After sight seeing and partaking in other area attractions, we returned to the hotel to let the kids splash and play. Great location with many family oriented restaurants close by. Also, the Walmart down the street came in handy too. Overall, a great stay.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

4

Hotel staff:

5

Comfort:

5

Location:

5

Value:

4

Trip purpose:

Business

Sightseeing tip:
Short drive from hotel

The dinosaur park is a free place to visit and burn a little time (30 minutes) with you little ones (children under 10 might find interesting).