Setting Up a Workflow Process to be Test Mode Enabled (Workflow Decision Point)

After modifying a workflow, test the changes to make sure they are working properly. To use the Process Simulator, the administrator must set up the workflow process to run in Test Mode. To modify and test changes to the workflow process, use the Process Simulator. See Figure 13 for an illustration of this process.

Figure 13. Enable Test Mode?

In the production environment, Communications Inbound Processor executes the eMail Response - Process Message workflow. In test mode, process properties for the workflow are loaded from an XML file, not dynamically loaded by the Communications Inbound Processor server component. This allows the administrator to modify each parameter individually.

To run the Process Simulator, the administrator must perform the following tasks:

NOTE: Test XML files are installed when you install the Sample Database.

Create a new directory on your Siebel Server. For example, c:\testmode.

NOTE: You do not need to use this exact location on your Siebel Server as long as you modify the XML file to reference the new directory. If the directory in which you copied the test mode files is not c:\testmode, you must modify the OrigMsgFile parameter in the XML file to match the directory you created for the files.

Copy the test files from the sample database subdirectory to your newly created directory.

Open the testmode.xml file in the text editor you use for these files.

NOTE: Files with the XML extension might be mapped to open in your web browser. If so, you should open the text editor and then open the file from the text editor.