Orthodontic FAQ

Answers to your orthodontic questions

What is the difference between an orthodontist and a dentist?

A: All orthodontists are dentists, but not all dentists are orthodontists. Confusing, right? Well, dentistry is a broad medical specialty that deals with the teeth, gums, nerves, and jaw, and helps for restorative, cosmetic and preventative dental measures. Orthodontics, on the other hand, is a more focused specialty within dentistry that deals strictly with correcting bites, occlusion, and the straightness of teeth.

Are your orthodontists licensed?

A: Yes, all of our community orthodontists have graduated from an accredited universities and continue to upgrade their education each year. Our specialists are registered with the Canadian Dental Surgeons of British Columbia (CDSBC) and all of our hygienists and assistants have fulfilled their required education requirements.

I’ve never visited an Orthodontist before. Is that OK?

Absolutely! Many people go their entire lives without needing orthodontic treatments. However, once you do, you can trust that your chosen orthodontist will tell you everything you need to know about the available procedures. The more you know about your procedure, the better care you can take of your teeth.

I’m interested in switching orthodontists. Is that OK?

A: Yes! It’s very important for you to build a relationship with a orthodontist who you trust and feel 100% comfortable with, after all, your dental health is in their hands! If for any reason you feel that you’d be more comfortable at a different practice, we encourage you to browse for a better fit! Additionally, if you’re looking to change orthodontists within the Easy Ortho Network, we will facilitate all of the paperwork.

Where are your practices located?

A: We’re constantly growing – so visit our Clinics page often to discover what new locations we’ll be launching.

Do I have to make an appointment?

A: Yes. All orthodontic appointments and consultations require a scheduled appointment. Unlike a walk in dental office, orthodontic offices are specialized in very unique care and the staff require carefully allotted time for each patient.

What are your hours?

A: Each Easy Ortho community network clinic has varied hours of operation. The hours and contact information of each clinic can be found on our Clinics page.

What are your payment procedures?

A: We accept payment by Visa, Mastercard, American Express, Debit Card or cash. Payment is due the day treatment is rendered. Please note we do not accept cheques.

Do you accept dental plans?

A: Yes, we do accept dental plans and bill them directly for services provided. Therefore at the time of the appointment you only need to pay the portion that the insurance does not cover. Some plans however will not send payment to the dental office. In this case you will be responsible to pay in full on the day you receive treatment. We do however forward the claim to your insurance on your behalf. It is important to remember that dental insurance plans are contracts between you, your employer and the insurance company.