05/05/2017

The system office IT Services, in collaboration with MN.IT Services, has a scheduled network maintenance event this coming Sunday with the following details:

Description: This maintenance will migrate the internet connection from MNIT Services to the University of Minnesota’s GigaPop routers at the Centennial Office Building (COB) and 511 datacenters, which will allow Minnesota State to connect directly to the internet without having to go through MNIT Services infrastructure.

Impact: There will be several momentary interruptions to campus internet connectivity as traffic re-converges during the cutover. No impact to enterprise services is expected during the maintenance window.

04/18/2017

The system office Enterprise Network Services with MNIT Services will be performing maintenance on the edge network switches at the EDC4 data center on Tuesday April 18th,2017 between 4:00 AM and 6:00 AM. During this maintenance window, there is potential for a brief interruption of enterprise services.

11/23/2016

Maintenance was completed at 7:30 a.m. and all systems are back online.

Due to maintenance being performed on access networks at both enterprise data centers, all enterprise services will be unavailable beginning at 4:30 am on Sunday, November 27, 2016. Services are expected to be fully restored by 9:00 a.m. This maintenance will have the following impact:

Students:

eServices (ability to search/register/pay for classes, submit an application, etc.)

D2L Brightspace (ability to log in to this application)

StarID maintenance (ability to change password, activate, find out StarID, or sign in to profile)

rSchoolToday

IT Service Desk Portal (ability to submit a service request via the portal at servicedesk.mnscu.edu)

Staff/Faculty:

eServices, including Faculty Administration Application

eTimesheet

D2L Brightspace

StarID maintenance (ability to change password, activate, find out StarID, or sign in to profile)

rSchoolToday

New virtual network access (active connections should not be impacted) for system office virtual desktop infrastructure (VENUS.mnscu.edu)

EPM 11

Management Reports

CAREERWise

Program Navigator

EMS

MoveItSecurely

ISRS Uniface client/server, and ISRS web applications

eProcurement

ISRS batch processing

IT Service Desk Portal (ability to submit a service request via the portal at servicedesk.mnscu.edu)

System databases and applications such as APPL, HR-SCUPPS, Finance, Accounting, Student Housing, and Student Payroll will also be unavailable. NTP, mail relay, and DNS requests between and from outside each datacenter will be unavailable. This would be across both Students and Faculty/Staff.

The system wide internet outage is temporarily resolved. Internet service from most internet service providers to MnSCU, the State of Minnesota and the University fo Minnesota was restored at about 13:00. Internet service from several Minnesota based local and regional internet providers was restored at about 15:00.

The University or Minnesota is backing out the changes they made this morning. No more outages are expected.

We are experiencing wide spread Internet connectivity issues affecting many MnSCU campuse, ISRS, eServices, D2L and other enterprise applications. The problem has been escalated to the State or Minnesota and the University fo Minnesota.

An early morning configuration change by the University of Minnesota is being backed out.