FAQs

How do I make a Salon appointment?
Please visit our Salon Policies page for front desk and salon information

What time does The Salon open?
Services are offered Tuesday through Thursday beginning at 9 AM. Friday and Saturday at 8 AM.

May I request a certain level of stylist?
When scheduling your services, you may request a stylist of a specific level; however, we regret that we cannot guarantee this preference. All of our stylists are highly-skilled professionals and are well-trained in the latest techniques to provide you with the utmost comfort for your experience. Our ability to schedule you with any level allows us to provide you the widest range of appointment availability.

What do I do if I need to cancel my appointment?
Please notify The Salon a minimum of 24 hours in advance should you need to cancel or re-schedule.

How early should I arrive for my services?
Please check in at the Salon reception desk 15 minutes prior to your first scheduled appointment. Unfortunately, late arrivals may not receive scheduled services, so as not to inconvenience other clients.

May I use my cell phone while in The Salon?
So that an atmosphere of relaxation can be maintained and as a courtesy to other guests, we ask that all electronic devices (cell phones, laptops, smart phones, etc.) be turned off and not used while in the salon.

Do I need to tip the stylists?
Tipping is optional but, the standard is anywhere from 15% to 20%.

I would like to purchase a gift. What do you suggest?
Our gift cards make the perfect gift! If you know what they like you can also buy them some haircare products. We also carry various other gift items around the holidays such as gift packs, candles and accessories.