Service

Free Troubleshooting

It is important to us that you can get solutions to any computer or phone problems without it costing you anything. That is why we always offer you free troubleshooting. You can bring your computer, phone or tablet to our stores, and we will seek out the problem and give you advice on what to do.

Trust

We have done professional service for more than ten years and we're trusted by many customers. All our service specialists do regular practice tests from different manufacturers to ensure that you get professional repair service. At any of our Multitronic stores, we provide a complete repair and upgrade PC service. Every iTronic store offers Authorised Apple Service, as well as full warranty service.

Transparency

Every customer who brings in their device for repairs gets a link to access the service tracker. Inside he can find information about the current stage of the service, agreement and all the contact details.

Warranty

If you would like to obtain a warranty case for a product purchased from Multitronic, please proceed to this page.

PC service

Repairs

We repair all kinds of PC and Mac damages. For example, we can change a broken screen of your notebook, fix networking problems, change the notebook shell and many others. If you accidentally spill water on your keyboard, it doesn’t mean that you need to say goodbye to your notebook. After we run diagnostics, we can tell you exactly what the problem is and how much it costs to fix it.

Upgrade

At Multitronic, we offer you the possibility to upgrade your PC. If you feel that your computer or laptop is slow, we can upgrade the components, so it runs faster. In many cases, a simple change of an old Hard Drive to SSD or increasing the amount of RAM can give a significant boost to performance. After a free check-up of your device, we can tell you different ways how to improve the performance.

Software installation

We can help you install different kind of software: operating system, antivirus, office package and VPN. At any of our stores, you can purchase software packages you would like to use, and our service department can install it.

Assembly

Besides upgrading PCs, we also assemble computers. That means that you can purchase any components and we can assemble them. The assembly packages include a compatibility check as well as full testing process to ensure that everything works fine.

Mobile and Tablet service

At the selected Multitronic stores, we repair mobile devices. We service phones and tablets from the most popular brands such as Apple, Samsung, LG, Huawei, Honor, LG, Sony, Nokia, Microsoft, HTC and OnePlus. For the two most common problems: battery and screen replacement, we always try to keep spare parts in stock, to make sure that the customer gets his device repaired fast. Whether you have a problem with the back or front camera, speakerphone, microphone, buttons, audio jack or cosmetic damages we can help you with it. If you feel that your mobile device has a malfunction, we can run a free diagnostics check-up to outline the cause of the issue. In case you have an older mobile phone or tablet you would like to get repaired, we can order the spare parts for it as well.

At Multitronic we use only high-quality spare parts, to ensure that the customer will be satisfied with the repairs for a long time. On all repair and upgrade services, we provide a warranty.

*Combo includes a screen and battery replacement. You can ask the prices for other repairs and phone models from the sales assistants in the store.

Apple Authorised service

As an Authorised Service Provider, we provide a complete warranty and out of warranty service at all our iTronic stores. Direct partnership with Apple allows us to provide the customer with genuine spare parts, qualified, trained personnel and service time limits set by Apple. At any of our iTronic stores, you can repair or get warranty service for iPhone, iPad, Mac, Apple Watch, Apple TV, selected peripherals and all Beats products.

Besides regular service, we also offer customers a swap option. Meaning, that if your device has broken, we can replace it with a new one at a certain cost. You can find more information about the Apple service on the iTronic website.