Samsung forum: Transferring Pictures from Galaxy Ace to pc

I plugged in the usb cable from my phone ,which was switched on, to pc and could not access it. All it did was charge up. I then took out the micro sd card and tried that in my card reader but whilst all the files showed up there were no picture files.My Pc is a Home Build approx 10-12 years ago running Windows XP (SP3) with ALL updates installed. It has a Chaintech 7VJL Deluxe motherboard with an Amd Athlon 2500+ and 2Gb memory.

Many thanks for your response however as I said in my post the pictures do not appear to be on the SD card but on the internal memory.I dont know what ES FILE EXPLORER is or does but I assume that it is software of some type and is it to be installed on the phone?I am off to Google this File explorer so I may just answer my own questions that way.Sorry to be so uninformed but this is the first phone from Samsung that I have ever owned and I dont know anything about samsung products.Thank you very much anywayIbroxman

Dear Bob I have now downloaded and installed ES File Manager app on my phone and still cant see a file folder for pictures.I think that this is because to access your pictures on a Galaxy Ace you need to click on the "Gallery App" which then shows your pics.I have found out that I can send them Via e-mail and I am going to select the pictures that I need and e-mail them to an e-mail address that I ONLY use for family.I will then Delete the ES File manager App from my phone.I must say that I am EXTREMELY Dissappointed in the Samsung as my previous phone also had a micro sd card which contained my pictures and all I had to do was slip this into an adaptor and open in my card reader - SIMPLE.Thanks anywayIbroxman

Dear Bob re your latest post I have checked out the DCIM folder and you are right in that the pictures are there okay.That is me now another stage further on and hopefully I can figure out what to do to transfer them to my desktop. I am assuming that I will have to have the phone connected by USB to the desktop to do this but when I did this already all that happened was that I got a message saying that a Bulk storage device had been detected.On checking My Computer the device does not show up and I am wondering if this is because Windows XP thinks it is a hard drive and needs to be added as such.It all sounds too much of a fiddle just to get pics so I think that I will just stick to the e-mail option and not take any more pics with the phone.And you are correct about Windows with no manual as Samsung does this as well and you have to go on line to find it - not really ideal for people new to Smart????Phones.Thanks a bunch for the infoIbroxman

hi you dont need any download discs all you have to do is conect your usb lead to your laptop and on the left side at the top of your samsung start in corner and drag it down you will then see usb connected press tat and a green man will appear at the bottom press the connect storage to pc press that and your man will turn orange or yellow go into ymy computer and you should see removeble disk f then you should get a file saying dcmi or dmci or new file press that and it should fetch a file saying photos and when you have got that when you plug your mobil in it will reconize your phone and just say do you want to down load photos and bobs your uncle;

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