AuthorTopic: DIR 857 - Firmware - Problem (Read 10002 times)

HI all. Have been using router for past few weeks...still experiencing log-out problems with router software. Most times when any changes are made...e.g. time, adding a network item in set-up, adding mac address, the router will not re-boot...bounces user out without updating. Basically any thing that requires a re-boot to save the change, the router doesn't respond to the command and boots out to a "cannot find router" or connection lost. And 1 out of 10 tries, the router will work as it should and present the re-boot now or later screen and allow for re-booting. Very difficult to manage changes and a little bit frustrating. Doesn't seem to matter if I use a password or not. Any thoughts? I never experienced this sort of issue with DIR 655.

I had a similar problem when first configuring this router and tracked it down to the:

Advanced -> QOS Engine -> Connection Type -> Auto-Detect

This seemed to cause my ISP (Shaw Cable) connection to fail 9 times out of 10. I changed the:

Connection Type to "Cable Or Other Broadband Network" (I use a Motorola SB5102 Cable Modem for my ISP) and the problem went away.

You can also try locking down the connection speed to the cable modem using the: "Advanced -> Advanced Network -> WAB Port Speed" selections rather than the default "Auto". The Dir-857 can do gig-E on the WAN (internet) port and the auto-speed detection may not always work properly with some types of cable or DSL modems....

I did try the suggestions above...no difference. So what I ended up doing was backing up the router's configuration and resetting back to factory defaults. I then reloaded the configuation file and the router seems to operating well. No unexpected bounce outs. So i'm keeping my fingers crossed that it is resolved. As a side note, I took the step of contacting dlink support...i got the impression the person i spoke to was surprised this router was out. I guess they are not getting a lot of calls.