I read the first article of “The Dispossessed,” a five-day special report on London’s forgotten poor in the London Evening Standard. It is is quite shocking article about the city hugely divided between rich and poor. In London, the richest capital in Europe, 1 in 6 children grow up in workless households, and the number of people in low income households have risen 1.3 million over the past three years. 1.9 million of people, a quarter of the city’s population, have no or low qualifications. On the other hand, under this tough economic circumstances, huge bonuses for bankers, including some banks rescued with billions of public money, are acutely criticized, and one-off 50% levy on all bank bonuses worth more than £25,000 enforced by the government make many people feel gratified. Considering public sentiment after all the chaos banks and bankers caused, there is no other choice for bankers but to be generous and altruistic to the society. There should be some sort of brake worldwide for this out-of-control bonus to the bankers, which possibly cause another financial crisis in the future – otherwise they may be all lynched by the angry public, like what happened to aristocrats during the French Revolution. They already have enough money to enjoy their privileged life, so just downgrade from Ferrari to BMW and take £3 million flat instead of paying £5 million, during this tough time.

London’s four boroughs in East End; Islington (where we hang around), Hackney (where we live), Tower Hamlets (where Brick Lane is) and Newham, are the capital’s most deprived boroughs, where 48 per cent of children live in poverty. However, Hackney and Islington are quite close to the financial district the City, and there are some trendy areas with expensive apartments and posh stores and restaurants, side by side with the council housing blocks. Islington is the centre of the article, where the social-reforming New Labour project began: this is where former prime minister Tony Blair lived and it is here at Granita restaurant in fashionable Upper Street, that he and current prime minister Gordon Brown met in 1994 to discuss their rise to power. Blair became Prime Minister in 1997 and two years later he made his pledge to “end child poverty within a generation” and to “halve it by 2010” , but the reality is far worse than they planned. The New Labor government revitalized the economy, and as a result the country as a whole had enjoyed prosperity, but the gap between rich and the poor have widened. In the article, a boy who live in the social housing block in the heart of Upper street (photo above), but for him Upper street is ‘useless’ and there is nothing to do there. He has never eaten in a restaurant in his life, except all-you-can-eat for £5 buffet. He lives on £50 a week budget, and cannot even afford to pay for £19 college application form. His self-confidence has been crashed after he had been turned down 32 jobs without a chance to have an interview. It is an irony that this is the same area where liberal middle class “Champagne socialists,” who live around Upper street and hang around trendy Ottolenghi, talk about social justice – I am afraid that they don’t mix with people like him and have no clue what kind of life he lives through…

イズリントン区役所。昨年100万ポンドもかけてアールデコ風の区議会の議場が改装された

Islington Town Hall. Massive £1 million was spent to refurbish its art deco Assembly Hall last year

この番組に先立ち、タイムズ紙でも、ロイヤルメールに関する面白い記事を見つけた。タイムズのチームは、宝くじ入り（£1相当）の100通のバースデーカードを全国の宛先に送り、どのぐらいの確率で配達され、配達までにどのぐらい時間がかかるか、そして宝くじはちゃんと封筒に入ったままかを調べる実験を行った。半分はファーストクラスで、そして半分はセカンドクラスで発送（郵便に関する詳細は過去エントリー参照）。そして半分は糊付して、半分は開封したまま封入口を中にたくし込んである。その結果は、宝くじ入りで届いたのが93通、3通は未達だった。92％のファーストクラス扱いは翌日着、98％セカンドクラス扱いは2日以内に配達先に到着した。私は、イギリスでこの数字は上出来だと思うのだが、タイムズ紙の記者は「Royal Mail can no longer be trusted（ロイヤルメールはもはや信用できない）」と手厳しい。ロイヤルメールには、1日5000件の苦情が届くそうだ。私も過去に数回行方不明になった手紙・小包がある。ロイヤルメールの経営陣も、組合との対決が怖くて（イギリスでは組合は非常に力を持っている）、事態改善には及び腰だと言う。

I saw Channel 4‘s “Dispatches: Post Office Undercover” today. Dispatches is the current affairs documentary series, started in 1987. The program covers issues such as British society, politics, health, religion, environment, and international current affairs, usually featuring an undercover journalist in an organisation. BBC‘s Panorama is the same kind of documentary series, but the running time of Panorama is just 30 minutes, and Dispatches can dig an issue deeper as it is an one-hour program.

Though I don’t go to a post office as often recently, I go there quite often and am quite interested in the post office related topic. Dispatches went undercover to investigate the Royal Mail, to reveal some problems such as stealing of mails etc in 2004 and 2005, resulting in an enquiry by the postal regulator, followed by a fine of almost £10 million. The program sent two reporters go undercover again to find out if the Royal Mail has delivered on claims that it is modernising and improving its service. The result is… no improvement from 5 years ago; poorly trained agency workers, damaged and defective equipment, inadequate ID check and security, theft from the letters and packages, angry members of the public who have experienced damaged mail, delays and poor service, lack of modernization like automated sorting system, workers’ frustration against pay and working times and the management, sabotage of work as a result, and the Royal Mail’s same old excuse and criticism against Channel 4 . The claimed modernization costing £1.3 billion is nowhere to be seen, and postal experts raise the alarm against the Royal Mail.

I found an interesting article on the Times few days ago, related to this program. The Times Money team sent 100 birthday cards with a National Lottery scratchcard worth £1 to the addresses across the country, to discover how many of them would arrive, how long they would take, and if any of the scratchcards would go missing: half of the cards 1st-class, and the rest 2nd-second class (see more details in my past entry about the mail service), and half of the envelopes were sealed and half were left unsealed but with the sleeve firmly tucked in. The result is: 93 arrived with their scratchcards and 3 letters did not arrive. 92% 1st class mails arrived the next day, and 98% 2nd class arrived within 2 days. I thought the number is not bad at all as of UK service, but the Times journalist harshly conclude as “Royal Mail can no longer be trusted.” The Royal mail receives 5,000 complaints everyday, according to the Times, and I have experienced missing mails several times in the past.Insiders at Royal Mail say that management’s failure to act is in part rooted in a fear of implementing any measures that might be perceived as unfairly targeting the innocent majority of staff.

Of course, most of the posties do their job seriously with sense of responsibility, but there is no way that few bad apple comes into the large corporation like the Royal Mail (especially in big cities like London). But the most striking issue I find in the program is the strong mistrust among workers against the management, and their lack of motivation. There is no sense of pride to be a postal worker or loyalty to the Royal Mail. Although the postal strike threat before the Christmas was avoided by the agreement between the management and the unions, the frustrated workers failed to met up their job and caused major delays in delivery during the busy season. The post offices where the two journalists went undercover are in Brixton and Tooting, where are not the best areas of London, but I think the biggest problem is the Royal Mail’s lack of leadership to raise the motivation among the workers. Where is the good old proud postmen, like Postman Pat??

We went to see “Up in the Air” at Barbican Cinema, using Monday discount for £5.50@. Up in the Air, which opened last Friday in UK cinemas, is a comedy drama, directed by Canadian-born Jason Reitman (Academy award nominated Juno and Thank You for Smoking), starring George Clooney. Synopsis below includes a lot of details and ending, so if you haven’t seen the film yet, please feel free to skip the next paragraph.

Ryan Bingham (George Clooney), is a man who makes his living traveling to workplaces around the country and conducting employee layoffs. Ryan also delivers motivational speeches “What’s In Your Backpack?” to encourage a life free of relationships with people and things. Ryan’s life goal is to achieve 10 million frequent flyer miles of American Airlines (I guess that AA is the sponsor of the movie). While traveling, he meets another frequent flyer and business woman, Alex (Vera Farmiga), and they begin a casual relationship. Ryan is called back to his company’s offices in Omaha, Nebraska and finds out that an ambitious young recruit Natalie (Anna Kendrick) is pushing a plan to cut costs by conduct layoffs over the Internet. Ryan argues that Natalie knows nothing about the process of firing people, and his boss assigns him to take Natalie with him on his business travels to show her what it’s like. As they travel together and get to know with each other better, Natalie questions Ryan’s lack of interest in serious relationships, but Ryan is happy to stick to his philosophy. While on the trip, Natalie’s boyfriend dumps her via text message, leaving her devastated – she even moved to Nebraska from San Francisco to be with him. Ryan and Alex, who is there for business, console her and take her with them to crash a conference party at their hotel. The day after, Natalie gets upset to know Ryan’s reluctance to consider a commitment to Alex. Soon after they are called back to Omaha to begin Natalie’s internet layoff program. Instead of returning to Omaha, Ryan decides to invite Alex to his sister’s wedding in Wisconsin. Reunion with his sisters whom he has been avoiding all these years and a happy time with Alex make him realize that there is something more important than being ‘free’ and obsessed with earning mileage. After Ryan comes back home, he feels lonely for the first time. He walks out from his “What’s In Your Backpack?” speech, and flies to see Alex in Chicago. However, when she opens the door, Ryan realizes that she is a married woman with young children. On the flight back home, the crew announces that Ryan has just achieved his 10-million-mile mark, but he cannot get excited by it. Back in Omaha, Ryan calls the airline to transfer miles to his sister and her new husband, who cannot afford to go to honeymoon, so that they’ll be able to fly around the world. Ryan’s boss comes in and tells Ryan that one of the employees he and Natalie fired committed suicide. Natalie has resigned and the company wants to send Ryan back to continue face-to-face layoffs. Ryan writes an impressive letter of recommendation for Natalie for her new job in San Francisco. Ryan goes back to his previous life, but he cannot enjoy it anymore…

Up in the Air is nominated in 5 categories of yesterday’s Golden Globe Awards and also expected to be nominated in Academy Award next March. British media also gives this film a good review, and we enjoyed the film from the beginning to the end, without getting bored for a second. Keywords in modern society, such as recession, layoffs, marriage and relationship, internet, and work, are well incorporated in the film, and I understood and fell empathy for the most of the parts. The real-life humor is superb, and we laughed a lot through the showing time. The contrast between 23 years old Natalie, young and naive, with more realistic and down-to-earth 30s something Alex, makes me reflect myself when I was young and compare to who I am now – I completely agree with Alex now, unfortunately. Cloony, who is almost 50, is still so charming! His role in the film makes me wonder if he, who also enjoy being single, ever feels lonely and empty in his own life as well. I also like the ending which doesn’t fall into the same old happy ending. The opening title sequence using aerial photos of American great natures and cities are so beautiful and impressive, and it is one of my favorites.