Delivery Charges

For our mainland UK customers, our web site automatically calculates the correct postage and packing charge based on the weight of the items you have ordered. Our charges range from £2.95 for lightweight items to £9.95 for very large, bulky or heavy items.

Rapid Delivery

We are very proud of our exceptional customer service and despatch 98% of all orders placed before 3pm Monday - Thursday to arrive within 48 hours.

Satisfaction Guaranteed

If for any reason you are not satisfied with your fishing tackle purchase, please contact our customer service team. If you wish to return an item to us we can arrange a pick up (at your cost) or you may arrange to return to product to Fishtec yourself. In this case, please do so via an insured, traceable method as regretfully we cannot accept responsibility for returns lost in transit.

Goods returned to use within 14 days of receipt in mint conditions and in original, undamaged packaging will receive an immediate refund.

= Excellent = Good = Poor = Bad

Date / Time

Score

Customer Comments

Our Feedback

0.3

06-Sep-2011

Ihad to wait a while for my products because Fishtec were stoocktaking, but this was
not a problem to me. Quality and service,first classas isalwaysthe case with Fishtec

No Comment

0.3

08-Nov-2010

Good online service. The flies are more expensive than some competitors but the quality is superior. The main drawback is the cost of the postage and then the double wammy of the insurance. You need to make sure that you place a decent size order to spread the cost of the insurance otherwise on smal...

No Comment

0.3

20-May-2009

Fishtec is my number one choice for all my fishing needs, I have used other outlets and online shops in the past but the service, quality of products, professional advice, and general product prices are for me hard to beat! I use both on-line fishtec course and fly-fishing options and will most lik...