Kathy Lockowitz

Nikki LaRocca

Property ManagerEmerald Isle office

Office: (252) 354-2323 ext 2525
nikkil@BluewaterNC.com

Bluewater NC

Let us exceed your property management expectations.

We know it can be a difficult decision when it comes to choosing who will manage your vacation investment home. Here at Bluewater, we strive to help you every step of the way with over twenty years of experience in property management in Carteret County.

In 1993, we began by managing just seven beach rentals. We’ve grown from that tiny handful to our current group of over 1000 vacation and annual rentals. Our consistent success and dedication to excellence come together to make us the premier vacation rental company on the Crystal Coast. Our growth and expansion is a true testament to our exceptional customer service and remarkable staff. We are fully committed to continuously improving ourselves and exceeding our customer’s expectations.

Your goals are our misson.

Here are a few of the ways that we achieve those goals:

Working for you, to maximize your rental income – by booking as many nights in your property, each year. We commit to this by working vigorously and generating bookings, every hour of every day.

Provide our expertise and knowledge on how to enhance your property to reach it’s maximum profit

Keep you up to date with important information, what to expect during the different rental seasons, policy changes and address any questions you might have. We offer each home owner with a personalized Owner Web account which allows you to access important information such as your booking calendar, guest surveys, maintenance requests, photograph requests, along with many other important features to keep you in the loop on everything happening with your property

We take pride in your success.

In conjunction with our innovative Marketing Strategy, highly trained Reservation Agents and an impeccable website – we are boosting occupancy and increasing revenue for you! We review your rate structure each year and make recommendations based on current travel trends and marketing conditions. Within our goal of maximizing your rental income, we have expanded reservation hours with a 24 hour – 7 day a week reservation call center. In addition to our call center we highly utilize and excel in our enhanced lead management software that tracks phone and email leads to ensure a reservation. Our highly trained Vacation Specialists provide assistance for guests every step of the booking process. The agents’ expertise offer detailed insights about the home, activities in the area, local knowledge and making the guest feel like a part of the Bluewater family. We strive to make each and every vacationer, a Bluewater guest for life.

In collaboration with our Marketing Department we will develop creative ideas in order to fill last minute vacancies. During the off-season we offer a Monthly Rental program for those guests who are looking for a longer stay, to further additional revenue in those shoulder months. Our property managers are on duty every day providing support to answer any questions, suggestions or concerns you might have.

Here’s a snapshot of what our team has achieved for our homeowners.

1,500

95%

of guests would

rent with us again

We offer start-to-finish property services – you get the total package.

Maintenance and Housekeeping

One of the most important things we feel our guests are looking for is a clean, functional house when they arrive on vacation. Prior to guest arrival, your property will be cleaned and then inspected to make sure the cleaning meets all of Bluewater’s standards.

One thing we have learned in the vacation rental industry is to expect the unexpected; it’s the nature of the business. Our maintenance department works especially hard to accommodate any guest issues that may arise as efficiently and cost effectively as possible. We make sure to keep you, the homeowner, informed with any issues that may occur.

Bluewater also provides a 24 hour on-call maintenance technician to ensure guests are completely satisfied in a timely manner. We offer a competitive maintenance plan that is designed to prevent long term issues to your property and save you money throughout the year. With this plan, our Maintenance Department performs monthly inspections year round, to ensure functionality of your property

Pool & Spa

Many of our vacationers prefer having their very own private swimming pool or spa to enjoy during their stay. These highly sought after amenities (or requested amenities) affect your rental rate and help generate additional income. Although swimming pools are most desired in the warmer months, we also offer the guest the option to have the swimming pool heated during the cooler months.

If your property does offer these additional amenities, our full time Pool and Spa Department is here to maintain and clean them for you by performing bi-weekly visits to your property to look after your pool and spa. In doing this it provides your guests with the best accommodations during their stay and properly protects your investment.

Don’t have a pool or spa currently at your property but want one? Our Bluewater Pools team is here to help you every step of the way – from planning to installation, hardscaping and special features.

Linens and Laundry

Bluewater has expanded our efforts in customer satisfaction by offering a fully staffed in-house linen department. We take care of everything – from initial cleaning, distribution and delivery of linens to the property on guest arrival day, then pick them back up to be cleaned at their departure.

With Bluewater Linens, we provide the needed linens for your guests’ weekly stays. Our full service linen option takes it one step further by not only providing your guest with linens but also having every bed made prior to their arrival, giving them a real vacation the minute they walk through the door!

In the off-season, we can also pick up, launder and return household linen items such as comforters, mattress pads and shower curtains!

Don’t just take our word for it.

We want our owners to feel like family – because that’s how we would want to be treated. Here are what a few of our long-time owners have said about choosing to be part of the Bluewater family.

Wow!!!! I have received 4 new bookings in the past 2 weeks!!! Many thanks to you and your amazing team at Bluewater! You all take such great care of me AND my guests! I am extremely grateful for everything that you all do for me. It is a pleasure working with you all. I love that Bluewater treats me and my “little condo” just like you would treat the client with the “big ole mansion.” That’s just one of the many reasons Bluewater is so appreciated by me.

– Jean R., part of the Bluewater family since 2006

Our experience with Bluewater has been nothing but positive! Bluewater has better service, better advertising, better people, better maintenance, better standards and this makes for the BEST rentals. Extremely professional and constantly trying to improve, even though they are the best. No surprises. Can’t say enough.– Greg and Diane B., part of the Bluewater family since 2010

I am very happy with Blue Water Property Management. You all do a great job of keeping the properties booked. You help make the properties profitable. You all have business sense. Also, your Maintenance people do a great job. They are familiar with the properties and solve any problems the guests have. I am glad that I made the switch.– Chet O., part of the Bluewater family since 2016