Galactic Hunter is reporting that at least one person has gotten a replacement label sheet (with a confirmation scan) for the Obi-Wan JSF.

I think it's great that Hasbro is finally doing something about this, and I'm really hoping that I find the replacement label sheet I inquired about about two months ago in my mailbox before I move. I'm also curious if the correct label sheets are showing up in the newer Obi-Wan JSFs or if this is another one of those "if you don't ask, you don't get it" deals.

And yes, once I have my correct label sheet in my hands and subsequently apply them to the ship, I'll stop my bitching.

Thanks for the heads up, DP! Over at GH, they mentioned you had to go to Hasbro's site and fill out a form to request the correct stickers. Has anyone had any luck actually finding that form? I searched Hasbro's site for quite a while...

Jesse, I checked high and low and the only thing I found as far as a form goes is in their customer service section. You can go to "Missing Parts" or something and use a pull-down menu to purchase replacement parts for several toys (this might be useful for some of you customizers), but there is no listing for the Obi-Wan JSF anywhere on it.

In the FAQ section, there is an entry for the Obi-Wan JSF in the second pull-down menu under "Star Wars" but when I attempted to select it, the screen it brough up said "0 Entries Found." So who knows what they're doing or not doing.

I ended up sending an email to them making yet another request for a replacement label sheet, supplying a link to the GH article and photo in the process, but who knows if that will do any good. I just hope that everyone is able to get their sheet and put this whole mess behind us.

I ended up sending an email to them making yet another request for a replacement label sheet, supplying a link to the GH article and photo in the process, but who knows if that will do any good. I just hope that everyone is able to get their sheet and put this whole mess behind us.

Well, it's worth a shot. I just got my hands on this ship (still haven't actually opened it yet), so it would certainly be nice to have the correct stickers for when I do open it. That's a great idea sending a link to the pic at GH.

Just received the follow-up email (very fast) from Hasbro CS. Basically, the email looks to be a form letter (why they called me "Neal" in the text of the email but my proper name in the salutation I don't know, but anywa) and it says that they apologize for any inconvenience the incorrect label sheet may have caused and that they will ship a sheet to me free of charge as quickly as possible.

So check your email boxes folks, as it appears that something is finally going to be done about this mess. And if someone has trouble getting the CS to answer through email, Hasbro Consumer Affairs' toll free number is 1-800-327-8264.

Earlier today, I decided to call HCA and ask what the status was on the OWJSF label sheet I had requested through them. They told me that the replacement label sheet had been mailed on October 13 and that I should receive it in 7-10 business days.

Late this afternoon (four days later), I opened my mailbox and found the replacement label sheet waiting on me. The labels (which are a bit glossier than the ones with the open stock Anakin and Obi-Wan JSFs) are now applied to the ship, and R4-G9 is no longer a candidate for Penthouse Droid of the Year.

Ok, I finally got around to opening my OBJSF and it has the Anakin SF stickers. Without having to go back and find it cause Im lazy, what is the email address for Hasbro CS so I can get the correct label sheet?

Ok, I finally got around to opening my OBJSF and it has the Anakin SF stickers. Without having to go back and find it cause Im lazy, what is the email address for Hasbro CS so I can get the correct label sheet?

I filled out the missing parts and I got my stickers in less then a week! I have to say that Hasbro came through on this after messing it up so I have to give them kudos on that at least.I got one so I could get the holo emperor and mainly because my son wanted it. It looks awesome with a Pilot Obi Wan in there!

Logged

"For too long gentleness has been equated with weakness. Yet it takes more strength to be gentle than to be mean."

So, long story short, I got one of these and have experienced the same situation as everyone else with the same solutions. My question is, has anyone had any luck fitting an R2 unit in the droid cavity? The label application instruction sheet says that most R2 units will fit in the cavity but since I don't have a ROTS version open my POTF2 version doesn't fit and my new early bird one doesn't either. My vintage one does but it just doesn't look right. Anyone have any luck with this?