Archive for December, 2013

Time of the year when we need to look at what will be hot next year. As I tried to do last year and 2012, I will attempt the same exercise for 2014 also.

Interesting to see that I had predicted Mobile Payments for 2012. I feel that for 2014, Financial institutions will accelerate initiatives on payments on alternate channels (mobiles, tablets, etc.)

Another prediction for 2012 was Analytics. I have a slight change here. Social Media Analytics with the help of Big Data will be in focus for organizations who try to predict customer behaviour better. Acquisitions will be high in this space.