I have a proform crosswalk calibre complete treadmill and the incline is not working. I know when it happened before I pressed the reset button and it worked - but I can't remember where the reset button is located, can you help me please?

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adjust the REED switch see the diagram attached m clean it+test for open or faulty with DVOM, tight the connector very well,However try to RUN the software calibration and fix it. see the diagram attache too for speed sensor, adjust it and test it , clean it, and tight very well the connector.God bless you

Locate the calibration area on the
rear or underside of the console (a hole, near the console's center,
that goes through to the electronics board. (This hole should not
have a screw in it.)

Insert a pencil (eraser end),
into the hole and feel around for the cal button (will click
when pressed).

Press the button 2 times
(with the pencil eraser). The first click should show CL11
in the console, the second click should show CL21.

If the process was done correctly,
and CL21 appears in the console, you are in "calibration
mode." The next few steps consists of pressing buttons
on the console and observing settings. This will not require
any other tools.

Press ENTER. CL22 should display
in the TIME window and (??) in the SPEED window.

Press ENTER. CL23 should display
in the TIME window and (??) in the SPEED window.

Press ENTER. CL24 should display
in the TIME window and (??) in the SPEED window.

Press ENTER. CL25 should
display in the TIME window and (??) in the SPEED window.

Press ENTER. CL26 should
display in the TIME window. You should then see the
letter "E."

Press ENTER. You should see "SS"
or "55" in the console.

Push the STOP/START button. For
safety, at this point, you should step off, or be off, the
treadmill.

Push the ENTER button. The walking
belt should start to move, accelerate to maximum speed, then stop on
its own.

When the belt stops, the
incline should self test by raising to its highest
incline position, then lowering back down to its lowest
position.

Once the incline test is complete,
push the POWER button 2 times. The unit should shut off and the
console should go completely blank. If this happens, the
treadmill is done calibrating and is ready for use.

If the letter "F" appears in the SPEED or INCLINE
window when the power button is pressed 2 times, the treadmill
is indicating a failure somewhere either in the SPEED or
INCLINE (depending on the window the "F" appeared
in). Troubleshooting the failure would be the next step.

Run the software calibration for troubleshooting. Test the s. sensor for open or faulty .clean it and tight very well.

test the main board, with the output voltage from board for input voltage motor. If there are NOT voltage the board is faulty.replace see the block diagram, how the main boad control about 80% of the machine motion.God bless you

Try calibrating the incline.Start the machine. While the machine is operating, press and hold the incline up button. Remove the safety key. Now replace the safety key. The treadmill should go to full incline, then back to the bottom. Once the cycle is complete, the machine should work normally.

The instructions are in your owners manual. The manual is available athttp://www.iconservice.com/index.htmlUnder the motor cover you will find a tech sheet. It will give you the instructions to do a calibration of the incline.On most of the Icon units sold by Sears, the incline calibration is simple. Start the machine, press the incline up button. Remove the safety key.The machine should move to max incline then back to minimum.You may want try try it twice..If it all works well. the incline will work correctly, if not you may need the incline sensor replaced. Unfortunately, you cannot order the sensor separately, you will have to order the motor.

ICON CALIBRATION INSTRUCTIONS- INCLINE1) Press the Stop and the Speed Up keys down while inserting the safety key. If this doesn’t work, click on the help topic entitled “Alternate Calibration Codes” for key sequence instructions to enter calibration.2) Press the Stop key one time. The Time window should read EP:2P. Some newer models may also say FP, Pass, or the like. This means that it passes the EPROM test.3) Press either incline key and the incline will calibrate automatically.4) THIS IS A VERY IMPORTANT STEP BECAUSE YOU WILL GET AN ERROR MESSAGE IF THIS STEP IS SKIPPED.After completing calibration of incline, press the Stop key and then remove the safety key.

Press the Stop and the Speed Up keys down while inserting the safety key. Press the Stop key one time. The Time window should read EP:2P. Some newer models may also say FP, Pass, or the like. This means that it passes the EPROM test. Press either incline key and the incline will calibrate automatically.After completing calibration of incline, press the Stop key and then remove the safety key.