Almost nine out of ten said they were so busy that they neglected simple tasks
such as comforting distressed patients, preventing bed sores and giving the
right drugs, the first study of “missed care” in the NHS reveals.

After a series of scandals about patient care, the findings suggest that many
nurses choose to ration kindness in order to give themselves time for urgent
clinical tasks.

Once a nurse is looking after eight or more patients, care starts to suffer,
according to