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9 Appréciations

Great lake with awesome views, many small issues that add up. Cannot recommend.

2/5

Date du séjour août 2018

Rob B.

The point and cabin offer great views and access to the lake. With all of the windows open the cabin stayed comfortable throughout the day. We had a good time but there were multiple small issues that unfortunately will be what we remember about the trip.

There were multiple lights that were burned out while we were there which didn't really matter as we spent most of our time outside. While advertised as fully supplied we ran out of toilet paper, trash bags and paper towels the first night. A 30 minute trip to town the first night and we had the essentials.

The point was nice but wear shoes in the water. The first day i stepped on a broken glass about 20 feet into the water and required medical attention. We were able to find multiple pieces of glass but be careful as I doubt we found it all.

It was a fun location with our dogs as the cabin is a long way from the road and our pets love the water. The owners have a very nice dog that comes to visit which provided us the opportunity to clean up after their dog daily.

While overall our family had a great time making memories the owner has been 100% unresponsive. There has been an insurance claim for a broken lamp, there was nothing broken and additional cleaning fees charged with no explanation. It has been over 2 weeks since we left and our security deposit is still being held. We also left a pair of eye glasses behind that we really need back. I have tried for over 2 weeks to contact the owner about the glasses and additional fees both through VRBO and by phone. Logan will not respond, it is very unfortunate as I cannot recommend that anyone else stay due to the owner's complete lack of response.

My family has had many great experiences through VRBO but we have been left discouraged after this owner's lack of willingness to communicate. If the owners change or a management company were to get involved i would love to recommend this location but cannot under the circumstances.

Appréciation envoyée 7 sept. 2018

Réponse du propriétaire:

This renter disgruntled because we have asked VRBO not to return their security deposit of $ 500.00. Our cleaning lady, who has been with us for 10+ years, stated that this family was by far the messiest family we have every had on our property. She ended up charging us twice her normal fee to clean the cabin. Seeing that this was a Saturday to Wednesday rental it was stunning how dirty the cabin was in those fee days. The renter paid for one dog to stay with them, yet brought two to the property. We charge $ 250/animal, so between the cleaning fee and the extra dog fee this renter used up their whole $ 500 security deposit. A lamp as damaged but we were able to repair it so that issue was not pursued and insurance claim dropped.

I felt no need to respond to this rented since VRBO was in charge of the whole security deposit issue process.

We have a full time maintenance man that is at the property daily and any issue they had with anything could have been addressed if it were brought to our attention.

Historic Charmer

5/5

Date du séjour août 2018

Jill W.

Our family of 5 had a great weekend at Randall point cabin. The location is amazing and perfect for water-sports. We enjoyed the historic features of the cabin, making fires in the field stone fireplace, and playing games. Our host was very responsive to all inquiries.

Beautiful log cabin on a gorgeous peninsula

5/5

Date du séjour juil. 2017

Kelly T.

The cabin was gorgeous. Being on the peninsula there was a great breeze. Every night we got a great night's sleep with the cool breeze and sound of the waves. Beds were comfortable. Beautiful furnishings. Just what we needed for a relaxing getaway. Thank you!!!

Awesome Log Home!

5/5

Date du séjour juil. 2013

Debra C.Northville, MI

This piece of property is unbelievable! Every window has a lake view. You feel like you've moved back in time with all the conveniences you could possibly need. The beginning of the week was unseasonably cold, but the field stone fireplace helped keep us warm. My husband loved the area to dock our boat and the owner was very helpful. I would highly recommend this property.

Mike, Grosse Pointe, MI

5/5

Date du séjour août 2012

MikeGrosse Pointe, MI

What a fantastic place! Charming, clean, and comfortable log cabin with amazing views of the lake. Swimming off the point was fantastic. Minutes to Boyne City and just a short drive to Petoskey. Tough to think of a better place to stay up north. Would definitely stay here again.