Lone Star Pro Services has earned the home service industry’s coveted Angie’s List
Super Service Award, reflecting an exemplary year of customer service
to members of the local services marketplace and consumer review site in 2016.

This achievement is particularly significant as Angie’s List experienced
unprecedented member growth in 2016. More than 1.6 million consumers,
many of whom were eager to quickly hire highly qualified service pros,
joined Angie’s List after the company added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in
their exemplary performance standards truly do stand apart from their
peers,” said Angie’s List Founder Angie Hicks. “Only
a fraction of the home cleaning companies in Houston were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility
requirements, which include an “A” rating in overall grade,
recent grade, and review period grade. The SSA winners must also be in
good standing with Angie’s List, pass a background check and abide
by Angie’s List operational guidelines.

“This award is significant because it’s based in part on the
reviews our clients write about us,” says Alexander Antonov, owner
of Lone Star Pro Services, “Only the best of the best receive this
recognition. I want to thank our clients for taking the time to share
their experiences. One of our goals is to provide an all-encompassing
service and make sure clients get the highest level of service for the
best price. It’s very gratifying to see that our clients are happy
with the service our technicians gave them.”

Service company ratings are updated daily on Angie’s List as new,
verified consumer reviews are submitted. Companies are graded on an A
through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified
reviews to consumers who paid membership fees. When the company removed
that barrier, some companies worried that the new, non-paying members
would not be as engaged as members of the past. Experience has shown,
however, that these newly added members are just as engaged – across
all age groups – as prior members. Also, because the company continues
to adhere to its review verification process, there has been no degradation
of review quality.

“The biggest change at Angie’s List is that we are connecting
even more consumers to high-quality service professionals,” Hicks
said. “And that’s good for everyone.”

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Angie’s List helps facilitate happy transactions between more than
4.5 million consumers nationwide and its collection of highly rated service
providers in more than 720 categories of service, ranging from home improvement
to health care. Built on a foundation of more than 10 million verified
reviews of local service, Angie’s List connects consumers directly
to its online marketplace of services from member-reviewed providers and
offers unique tools and support designed to improve the local service
experience for both consumers and service professionals.