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Hi Everyone! I was welcomed into the WamBam Family back in March and it’s time I introduced myself. Of course being on the shy side it has taken Denise hitting me with a WamBam pipe anchor a couple times to get me to do this. I’m just kidding about the shy part. I must admit I’m a talker. I truly love connecting and helping people. WamBam gives me this opportunity daily. I have talked to people from the East coast all the way to the West coast. It makes my day interesting. I have to say WamBam customers are the BEST! I know it can be a lengthy process to purchase a fence, but by the end of the process I feel like I connected with you in both the business and personal sense. The WamBam Family is here to help you before, during and after your installation so if I can help you in any way please let me know. If there is something I can’t help you with, I’ll get you to the right person. I mean it truly when I say… I love my job!

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We can barely keep up with our explosive growth around here, and we’re hiring! If you know of anyone who fits the bill, have them email a resume to stephen(at)wambamfence(dot)com.

Customer Service Representative

Experience Required:

1-3 years customer service strongly preferred

Job Overview:

We are seeking a customer service representative who will assist the Do-it-Yourself customer through their purchases, follow-up with them, and hold their hand through the order and installation process. You love people and enjoy helping to solve their problems. Your adaptable to change and a good listener and communicator. You should enjoy do-it-yourself projects and creative problem solving.

Hours:

9:00am-4:00pm with an optional ½ hr- 1 hr lunch break.

Application Process:

We encourage you to spend some time on our website and our blog. If you feel that you would be a fit, send us a resume with an email answering the following questions:

– The best personal growth book you have ever read, and why.

– An example of when you came up with a creative solution to a problem.

– The worst experience with a customer you ever had, and how you handled it.

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Last year we introduced WamBam Fence to the world at the annual National Hardware Show in Vegas. This year we were back with a vengeance.

I ended up working the show solo, because things are just too crazy at the office to have had anyone else leave. It was a bit of a challenge to set up myself, but thankfully I was able to pilfer some help along the way thanks to our sister companies- Mayne Outdoor Products and New England Arbors. There was only one casualty when the showcase piece fell on top of me during tear down. I have an impressive gash and bruise on my back. I guess I should just be thankful that it didn’t land on my head!

The show was a success with some solid leads, even though it was a bit heartbreaking to inform several people that we’re pretty much all out of product. However, a lot of people broke out into a grin and said that it was a great problem to have. I’m not sure I share the sentiment as we are unfortunately turning sales away every day.

After a week in Vegas, the old saying “the best part about going away is coming home” rings very true.