creating a new website ISPConfig3 dosen't work

again I tried to create anew web site and did not work, no vhost file nathing and the Jobqueue report every thing ok but no new web my the domain is pointing to my ip and just i can get the index of apache. saludos. ???

I check everything to see if there is some file about the new web site and nothing.An other point:
I do have my 1 website "elgg" bases in falko how to and is working good. But in my ISP control panel section "sites" I can't see it so, I can"t manage the website from ISPCOnfig. That happing a week after i create the web page.

Creating a New website :
>sites
>add new website
>In the section "option":

Linux User web10 #the control panel doesn't show me the website path ass the firth time I created the only web site I have
Linux Group client0
Apache directive #then I add:<Directory /var/www/mail.example.com/web>
AllowOverride All
</Directory>I am missing the Document root in formation as I saw the firth time I created the website

Please I am sorry if my explanation is not good, If there is something that you don't understand let me know and Ill tried again.

I do have my 1 website "elgg" bases in falko how to and is working good. But in my ISP control panel section "sites" I can't see it so, I can"t manage the website from ISPCOnfig. That happing a week after i create the web page.

When I set up the ISPConfig3 server : using the how to by falko, thanks to him, IT worked perfect and then I continued with the elgg how to and again it worked perfectly, that is my only web site . After that I tried to set up RoundCube Webmail and it didn't happen. probable I did something wrong, nothing more Thant eliminated by clip what I think I did wrong example: If I tried to add a new website and it didn't work I just eliminated in the (-) symbol . Then I saw I lost my website in my control panel in <sites> that I created before ,its not in my control panel of my ispconfig but its working.
what do you think??
A: yes I did create a website with my ISPConfig and I am happy about just

Not sure how you lost this site. If its not in the controlpanel then there must be a database error or the site has been deleted in the database manually as if it would had been deleted trough the ispconfig control panel then the site would have been removed from the harddisk as well.