CurrentTenant

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Common Questions and Answers:

What information will I get when I lease a property from Quorum?

You will receive a tenant packet. In that packet will be: a Real Estate Law pamphlet; a pamphlet about mold, envelopes with your property/tenant number on them; and some labels to get you started.

How should I pay my rent?

You can pay your rent by check, cashier’s check, bank draft, or money order. You may mail your check to our offices or drop them off personally. There is a night drop box in the front door. If you need more envelopes to mail in your checks, call our offices and we will be happy to send you some more. Be sure your property number and tenant number are written clearly on your method of payment. If you send in your payment with a bank draft, make sure to tell the bank to add your property number and tenant number on the bank draft.

We do NOT accept cash payments or credit card payments.

There are four of us living in this rental. How do we pay the rent?

If you have multiple people participating in paying the rent – send only one check into Quorum each month. Pool your funds at home and have a designated bill payer to send those pooled funds into us. Make sure your payment clearly indicates your property number and tenant number.

When is my payment late?

If you are a renter, your rent payment is due on the 1st (first) of the month. If your payment does not arrive in our office by the 5th (fifth) of the month, it will be deemed late and a late charge will be applied to your account.

Please be sure to write your Tenant number on your checks so that our bookkeepers can correctly apply your monies.

What should I write on my rent check?

Fill out the entire check. Make sure your property number and tenant number are written on the check. Checks must be written in ink. Do not use a pencil, sharpie or highlighter.

Why do I need my tenant number on my check?

In order for our bookkeeping department to correctly credit your account, and to help avoid late fees, we need your property number and your tenant number. Please write both of these numbers clearly on your check. The property number is either a 2 (two), 3 (three), or 4 (four) digit number followed by a slash. After the slash is your tenant number. Your tenant number is always a 6 (six) digit number:

For example: 123 / 456789 Property Number Tenant Number

If you pay by having your bank issue a bank draft, be sure to instruct your bank to include the property number and tenant number along with the Bank Draft. We do NOT accept cash payments or credit card payments.

Do I need to have renters insurance?

Yes, you must have renters insurance and a copy needs to be sent into your property manager. The copy will be kept in the files here. It is important for you to have renters insurance to protect your property from unforeseen problems.

What do I do if something is broken in my rental home?

If you discover that your heater has stopped working or there are squirrels in your attic, fill out a maintenance request form. Email that form to your property manager. If it is an emergency, such as flooding, call your property manager immediately.

My lease is up and I’m done renting. I’ve decided to buy a house. Can you help me with that?

Yes, we certainly can help you find a house. If you’ve decided that now is the time to invest in a home of your own, call your property manager. Your property manager can help you with the termination of your lease and they will be happy to help you find your new home. They can help answer all of your questions like: how much home can I afford? Where is the best school district? How much will my monthly payments be? And many other questions.