Privacy Policy

Thank you for visiting the Comanche County Memorial Hospital (“CCMH”) website (the “Website”). We appreciate your trust in us and we respect your right to privacy. We want you to know what information we collect from visitors to our Website and how that information is used, shared and protected. This Privacy Policy governs the information CCMH (“we,” “our” or “us”) collects at the Website, but not through other means.

We request that you carefully read this Privacy Policy and our Terms & Conditions before using the Website. By visiting, viewing or using the Website in any manner you are agreeing to the terms set forth in this Privacy Policy, as well as the Terms & Conditions for the Website, as set forth in the Terms & Conditions.

For our policy on how medical information about you may be used and disclosed and how you can get access to this information, read our Notice of Privacy Practices.

Changes to our privacy policy

Please note that this Privacy Policy may be modified, changed, updated, revised, and reissued on an as-needed basis under our sole discretion. If we do change this Privacy Policy, we will attempt to provide you with notice of said change(s) by temporarily adding a notification to the Website front page, by e-mail or by another similar, suitable means chosen by us. You agree that notice of changes provided in these or similar means is adequate notice of changes. We will post the most recent version of this Privacy Policy and indicate its effective date. Your continued use of the Website after any such change(s) and notice constitutes your continued and/or renewed irrevocable acceptance of this Privacy Policy as modified.

The Types Of Information We Collect

Aggregate / Non-Personally Identifiable Information.
Our web server automatically collects the IP address, but not the email address, of all visitors to our Website. We also track the pages within our Website viewed by each visitor. Such information is aggregated with tracking data from all Website visitors. We use this aggregate information to help us evaluate visitor traffic patterns and improve our Website by making it more responsive to the needs of visitors. This information does not identify you personally.

User-Specific / Personally Identifiable Information
We only collect personally identifiable information about you when you choose to provide it on the Website. For example, at different places on our Website, you may be asked to volunteer your name, e-mail, address and telephone number. Credit card information may also be collected if you place certain orders. We refer to this type of information as Personally Identifiable Information (PII) because it can be used to identify or contact you. You will also have the ability to “opt-in” to this information collection; it is never automatically collected. This information is kept confidential using internet security protocols common in the industry.

Children's Privacy
We are sensitive to the need to protect the privacy of children who use the Internet. We therefore do not knowingly collect PII from children under the age of thirteen (13). If we become aware that a child under the age of thirteen (13) has provided PII to us through our Website, we will delete it from our files. If you are under the age of thirteen (13), please do not attempt to use or provide any PII on our Website.

Personally Identifiable Health Information

When PII is combined with any information on your health or medical status, including billing information, we refer to this information as Personally Identifiable Health Information (PIHI). Specifically, we may ask for information on your personal and/or family medical history including height, weight, blood pressure, history of certain conditions and/or diseases and medication history. We may also ask you for information on your insurance plan and geographic location. We may ask you for PIHI, including your prescribing doctor’s name, any drug allergies and/or existing medical conditions, should you order prescription drugs or medical equipment through the Website.

We will use PIHI solely for the purposes for which it was provided, including for treatment and/or order processing and fulfillment. In accordance with HIPAA/HITECH, we will not otherwise use or disclose your PIHI without your express consent.

We may use a third party contractor to collect and/or store this information. In such instances, we will contractually ensure such third parties safeguard your PIHI in compliance with HIPAA/HITECH regulations.

If at any time you wish to have your PIHI removed, you may do so by submitting a written request to the notice address provided in the Terms & Conditions. Upon receiving a removal request we will remove such information from active databases and readily searchable media. Due to difficulty, cost and/or inaccessibility, information backed-up and stored separately and/or inactively will not be removed. In order to verify that it is the authorized user requesting removal of their personal information, we require you to send a signed statement, including your name, address, email address and birth date, in connection with the request to remove your PIHI.

How We Use the Information We Collect

We use aggregate information to help us evaluate visitor traffic patterns and improve our Website by making it more responsive to the needs of visitors. The PII we collect may be used by us or our agents to process and fulfill requests or orders you make on our Website. If you choose to “opt-in”, we may also provide you with notices, alerts, inform you of upcoming events, invite you to participate in surveys, help us respond to your customer service comments and inquiries, and/or permit us to contact you regarding our products and services that may be of interest to you. Visitors who wish to dis-enroll from our alerts and notifications may do so at any time by following the opt-out procedures described in the communications they receive.

We do not sell your PII.

In certain limited circumstances, we may be legally compelled to release your PII in response to a court order, subpoena, search warrant, law or regulation. In the event that we are compelled to disclose PII and/or PIHI (defined below) to a third party, we will notify you unless doing so would violate the law or court order. We also reserve the right to cooperate with law enforcement authorities in investigating and prosecuting users that violate our rules or engage in behavior that is harmful (or illegal) to other users.

Chat Rooms/Bulletin Boards.

As a service to our users, we may feature chat rooms/bulletin boards where users with similar medical conditions can share information and support one another. In addition, we may also offer online discussions on a variety of topics moderated by medical experts.

BE ADVISED THAT ANY INFORMATION SHARED IN AN INTERNET CHAT ROOM/BULLETIN BOARD IS PUBLIC INFORMATION AND YOU SHOULD THINK CAREFULLY BEFORE DISCLOSING ANY PERSONAL AND/OR HEALTH-RELATED PERSONAL INFORMATION IN ANY CHAT ROOM/BULLETIN BOARD.

Limitations

You agree that we are not responsible for (i) any disclosure of your personal information made by you to a third party through your use of the Site; or (ii) any disclosure of your personal information obtained illegally from us.

Our Security Measures

We use industry standard security practices to help insure the integrity and privacy of the information you provide to us. Although we make reasonable efforts to protect private information from access, loss, misuse, or alteration by third parties, you should be aware that no security systems are risk free.

Questions or Comments

We are committed to continuously improving the quality of the Website. If you have any questions or comments regarding this Privacy Policy or the Website in general, please contact us HERE.