Today I present to you a problem, as well as my (hopefully temporary) solution.

The problem is that when I became a member of this community my username (if my memory is correct) was chosen based on the email address I used to create my account with. My account is @ericshaileNow strangely in this account I am unable to change my username when I go to preferences but in my other account @The_Great_Antelope1 I can change my username. I would love it if my username was not my actual name for many reasons. I have contacted @AnkerOfficial about this but have not received a solution yet.

My solution is to simply switch to using my other account (@The_Great_Antelope1) to interact with the community, but this is in no way preferable. The email I have associated with this second account is one I normally connect with games and spam, I'd rather not have my emails from Anker go there. I also have accumulated a large amount of Bucks in my @ericshaile account so to take advantage of them I'd have to switch between accounts. So my solution may suffice but I hope someone could come up with a better solution.

Maybe my @ericshaile account could be deleted and I could remake it and have my PowerBucks restored?

I went through the same thing and as far as I can tell it's based on when your account was created. I have a friend who joined last year after the forum reset and he can change his user name but I cannot. I even asked about it and didn't get anywhere either. So here I am stuck with elmo41683 as my username, oh well. Wish you luck on getting it sorted

Coming from an old forum admin/owner/operator environment it can be difficult (depending on forum system even impossible) make those changes. I know they can add points for contests but adding them because of an user issue may not be at the top of their list to do.

I have a slightly different thing. When I signed up at the forum I did it over the us website. When I tried to sign up again I did it over the German website. It was not working so I created in the end a second account with the same email, because I thought my other account was not working.

The result I have 2 accounts at one email. I don’t know if it is still working but maybe you should check it @AnkerOfficial