Based on your selections this spec is most likely not relevant for you

Click on this if you can't go online after a lightning strike and you were able to connect to the Internet prior to it.

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Click this if you have recently scanned with an antivirus, and found and deleted virus(es)

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Click on this if you have tried all the other common solutions and none of them worked.

Based on your selections this spec is most likely not relevant for you

Click this if you're using a computer (vs. a tablet, smartphone etc.)

Based on your selections this spec is most likely not relevant for you

Click on this if your laptop or mobile device doesn't detect any Wi−Fi connections at all

Based on your selections this spec is most likely not relevant for you

Click here if your Internet connection problems started after upgrading to Windows 10

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Click here if you see other Wi-Fi connections but yours

Based on your selections this spec is most likely not relevant for you

Click here if you're successfully connected to Wi-Fi, but still don't have Internet access

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Click on this if your computer doesn't have Internet connection after you wake it up from sleep mode.

Based on your selections this spec is most likely not relevant for you

Click on this if you use a laptop.

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Your router, the box which connects you with the internet, has little lights, one of them over the port where your Ethernet cable (from your computer) goes in. If the light for this port doesn't blink then select this specification.

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Click this if you're using a public hotspot to go online

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Click on this if the Wi−Fi connection you are trying to connect to is visible, but you can't connect to it.

Based on your selections this spec is most likely not relevant for you

Click on this if your router, the box which connects you with the Internet, has little lights, one of them showing whether the device is active and ready to use. Click this specification if this light is blinking, i.e. working fine.

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Based on your selections this spec is most likely not relevant for you

Click on this if you use a desktop computer.

Based on your selections this spec is most likely not relevant for you

Click this if you are trying to go online with a new router you just set up.

Restart the mobile device

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(12)

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(0)

Maybe an application that is running in the background, and became unresponsive, is slowing down your mobile device and prevents you from browsing the net. Try restarting the device and you should be able to fix this problem.

Wait for up to an hour

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(15)

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If you don't have Internet access or if your internet connection keeps dropping, it is possible that there's an issue with your Internet Service Provider (ISP). Most likely, they already know about it (however it would be nice to tell them about it) and they usually fix it within a couple of hours.

Use your smartphone as hotspot

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If there is a problem with your internet connection, e.g. your internet connection keeps dropping, and it cannot be easily resolved, and if you have a smartphone capable to create a hotspot, you can use it as a hotspot and access the Internet.

Ask someone around to share their Internet connection with you

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(6)

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If you desparately need to browse the net, but you don't have Internet access at the moment, ask somebody around if they could temporarily allow you to go online via their mobile device. They can easily set up a hotspot by activating the hotspot (tethering) feature, available on every mobile device.

Update your mobile device's operating system

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(6)

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(0)

Maybe your mobile device is the reason why you are unable to connect to internet, and not the internet connection. If you want to use the device's full potential and get it rid of bugs, update your mobile device's operating system regularly, once an update is available.

Turn off the Airplane mode

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(5)

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(0)

If you have been in a airplane recently, you were obliged to activate the airplane mode. When the mobile device is in this mode, you cannot browse the net, nor make phone calls. There is a great possibility that you have forgotten to turn off the airplane mode when you arrived at your destination.