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FAQ

Is LogMeIn compliant with PCI standards?

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Answer

LogMeIn understands that organizations that store, process, or transmit cardholder data must meet strict requirements to be PCI compliant. PCI compliance specifically relates to the security and controls around the payment applications and cardholder data within the merchant’s IT environment. LogMeIn is not a payment solution and at no time does LogMeIn handle, process, or store credit card data; therefore, LogMeIn falls outside of the scope of PCI review. According to the PCI Security Standards Council, it is the merchant or service provider's responsibility to ensure that they are using only products that support compliance. The role of LogMeIn (LogMeIn Central in particular) is to provide secure remote access and systems administration to PCI-compliant organizations without compromising compliance. There is currently no PCI evaluation or certification process for third party applications like LogMeIn. As a result, the question “Is LogMeIn Compliant?” is not the right question. As noted, the valid question is “How does LogMeIn help organizations comply with PCI requirements?”For details, see this special guide about LogMeIn and PCI compliance.