The previous answer is correct as far as it goes. Windows 7 is installed and includes Microsoft Works, which in turn, includes Microsoft Works Word Processor. I really can't tell any difference between MS Word and this new version, other than the addition of the "task pane" on the right side. The task pane can be closed by opening the "view" dropdown menu and clicking on "task pane." That's a snippet screenshot of the new one.

My wife's Acer netbook is really slow... any suggestions?Sometimes, it takes literally ages for an IE window to open or to switch between windows. It's running Windows 7 Starter and I've checked it for viruses....