RingCentral Meetings | Software associated with RingCentral Meetings is not optimized for your Mac and needs to be updated

Article

This article contains more information about the message"Software associated with RingCentral Meetings is not optimized for your Mac and needs to be updated" and how to fix it.

Details

RingCentral Meetings | Software associated with RingCentral Meetings is not optimized for your Mac and needs to be updated

Background

On September 24, 2018, Apple is releasing an update to its Mac Operating System (OS 10.14 Mojave) that will impact some functionality of the RingCentral Meetings solution for Mac.

Problem

The first time you launch RingCentral Meetings after updating your Mac OS to 10.14 Mojave, you will get a one-time warning "Software associated with RingCentral Meetings is not optimized for your Mac and needs to be updated. The software will not work with future versions of macOS and needs to be updated to improve compatibility."

Solution

Click on the OK button to close the pop-up window. This is a one-time warning and not service impacting. RingCentral is aware of warning and is working to resolve the matter as soon as possible.