Vendor Details

eG Innovations

www.eginnovations.com/

Founded 2001

United States

About eG Enterprise

eG Enterprise is a world leader in application performance and IT infrastructure monitoring. eG Enterprise delivers actionable answers to help solve the toughest IT problems, such as application slowdowns, downtime, code-level errors, capacity issues, and so on. Using built-in correlative intelligence and machine learning, eG Enterprise automatically diagnoses and isolates the root cause of performance problems, thereby increasing IT operational efficiency and enabling faster troubleshooting.

eG Enterprise Reviews
Recently Reviewed!

Good product though needs to add features which allow admins to disable them if required

Mar 11, 2019

Phil W.

Infrastructure Manager

Computer & Network Security, 51-200 employees

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

5/5

Overall

3
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Its comprehensive and covers a broad range of technologies, certainly in terms of out environment

Cons: it can become unwieldy and i would say that it requires a greater amount of time to tweak, though this is due to the comprehensive coverage of the different technology stacks

i would also say (and this is a personal gripe)

i wanted a specific metric included for HYper V. After talking to someone within EG it was mentioned that this particular feature would not be introduced due to the nature of the feature (perhaps it was due to it causing a performance hit to the EG infrastructure) i would have liked this functionality included as it was part of the Hyper V perfmon counters and would have allowed us to manage our environment better.

I would also suggest that EG should include ALL functionality and give the Admin the ability to disable (put the onus on the admin but highlight that it may not be fully supported) again a personal gripe

Overall: Good overall

certainly gives us good insight into our environment - but i would add that some things are missing

Great monitoring software

Mar 11, 2019

Verified Reviewer

Information Technology and Services, 11-50 employees

Used the software for: 2+ years

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The software can really dive in to give you a good feel of what is going on in your environment. Really helpful for receiving notifications for when there is a problem.

Cons: There are some times that we have missed a notification here and there but support has been very helpful in figuring out what went wrong. There is so much that can be done with this software that it can become a bit overwhelming during configurations

Overall: We are able to really stay on top of the servers on our network. Whether is an application server, RabbitMQ or DB2. eG can provide lots of insights in to the help of our servers