Assistance

Special Assistance

We offer special assistance for passengers with reduced mobility or special needs.

Please contact us if you:

have reduced mobility

need to use a wheelchair at the airport

need other special assistance

Please let us knowat least 48 hours before your flight departs. You can do this when booking your ticket, by contacting our ticket office or online viaManage My Bookingwhen your flight is booked. We will do our best to ensure that you receive the service requested.

Ticket office

SUN-AIR Group

Network carrier

JoinJet - VIP Ad Hoc Charter

SUN-AIR Technic - Maintenance & Spare Parts

SUN-AIR of Scandinavia A/S is headquartered in Billund, where the company’s services are managed. This includes scheduled flights, workshops and spare parts sales, ad hoc charter operations and international aircraft sales and leasing.

As a British Airways franchise partner based in Jutland, SUN-AIR operates a number of regional routes in northern Europe. Exceptional service is the highest priority and on all routes customers receive the full in-flight service: Complimentary food, snacks and drinks, free newspapers and excellent service.

The charter division organises individual flights for VIPs , companies, groups and sports clubs as well as ambulance flights in Denmark and abroad. JoinJet also deals with international aircraft sales and leasing.

The departments in Billund, Aarhus, Thisted and Sindal perform aircraft service and maintenance, component overhaul and the "One-stop" concept, in which all key tasks are gathered and solved in one operation and in one place.