Led
by Chief Information Officer Stephen Elkins, Citywide IT offers expertise and
strategic vision to ensure efficient distribution of resources. Under his
leadership, Elkins instituted IT Governance, a framework and ideology for an
informed, transparent decision-making process. The result is an innovative and
efficient delivery of technology throughout the City of Austin, improving
municipal services for residents and visitors alike. Currently, Elkins leads
the City’s adoption of Smart Cities technologies, including electronic
timekeeping, a redesign of the City’s public website, and improved
cyber-security tools. He also oversees
the support of regional public-safety technology partnerships, ensuring
interoperability of communications and IT systems and the coordination of
emergency response efforts. In
the coming year, Citywide IT will continue to lead innovative initiatives by
supporting the vision and strategies established in the City of Austin Strategic Direction 2023.

2017 SELECTED HIGHLIGHTS

Making for a
banner year, Citywide IT advanced critical work in managing technology
infrastructure and delivering services for residents.

· Austin Police Department: Deployed more than 600
body-worn cameras for police officers as a crucial part of the APD’s commitment
to enhancing accountability, openness and transparency.

· Austin Energy: Upgraded the utility’s Storm
Center with mobile alerts, making it easier for customers to get power outage
updates in real time.