Step 2: Check your connection

Make sure that your Internet or Wifi connection is working without problems. ClipGrab cannot download videos if your connection is spotty or when you are offline.

Another common problem related to the connection occurs if you have activated a proxy server that is currently offline in the ClipGrab settings. Make sure no dysfunctional proxy server is activated in the settings.

Still not working?

If the previous steps didn't help you fix the problems you encounter, the ClipGrab support will be happy to help you.
You can find our contact info on the support site.