Times are tough. Costs are rising rapidly, yet citizens expect the same – if not better – level of service. How can your jurisdiction manage expenses without negatively impacting service delivery? Join us in a web conference to discuss how to evaluate your operations to realize the best value for the services you provide.

The Audience: City Managers, Assistant City Managers and Finance Directors

The Takeaway: You will discuss lessons learned and best practices from Carlsbad, California, including:

Defining lines of business for comparison and evaluation

Developing accurate cost comparisons for service lines

Best value services plans and why they are important

Options for cost effective service delivery

Prioritization of options

Performance analysis and management

Communications to staff, residents, and labor unions

Session Information

Formats:

"On Demand" provides you with online access of the recording for 90 days. CD-ROM provides you with a permanent recording of the event. Please allow 2-3 weeks to receive your CD once the live event date has concluded.NOTE: CD-ROM purchase not available for free programs