Leading with Cultural Intelligence

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The Real Secret to Success

Author:
David Livermore

ISBN:
9780814449172

Format:
Hardback

Price:
$26.95

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Overview

Because business has no borders...
Business today is global—and success requires a new set of skills. But
not to worry, whether you're negotiating with vendors in Asia, exploring
potential markets in Africa, or leading a diverse team at home, you
don't have to master the nuances of every culture you encounter. With
Cultural Intelligence, or CQ, you can lead effectively in any context.

Featuring fresh research, case studies, and statistics on the ROI of
improving your CQ, this new edition of Leading with Cultural
Intelligence details a powerful, four-step model for becoming more
adept at managing across cultures:

Drive—boost your motivation for and confidence in
interacting with other cultures

Knowledge—understand the relevance of differences in
religion, values, norms, and languages

With Leading with Cultural Intelligence as your guide, you'll be
able to thrive in any business environment—whether it's across the world
or in your own backyard.

About the Author

DAVID LIVERMORE, PH.D., is President and Partner at the Cultural
Intelligence Center. He has done training and consulting for leaders in
more than 100 countries and is the author of The Cultural
Intelligence Difference.

Cover Copy

Praise for The First Edition of Leading with Cultural Intelligence

"As more companies go global, we need a better understanding of how to
function as leaders across cultural boundaries. Now more than ever, our
shrinking world needs what's in David Livermore's new book!? —
Ken Blanchard, coauthor of The One Minute Manager® and Leading
at a Higher Level

"Inspired and intensely enjoyable . . . Livermore brilliantly presents a
fresh new way of grappling with the nuances and complexities of
cross-cultural experiences. Based on solid academic research and years
of personal experience, Leading with Cultural Intelligence is a
groundbreaking book. . . . A must-read for every twenty-first century
leader.? — James M. Kouzes, award-winning coauthor of the
bestselling books The Leadership Challenge and The Truth About
Leadership

"For those leaders who want to succeed in today's increasingly global
and xinterdependent environment, Leading with Cultural Intelligence
is for you. Now, more than ever, applying this simple four-step cycle
will prepare you for tomorrow's world.? — Paul Polman,
Chief Executive Officer, Unilever

"Everywhere is now part of everywhere else. Leading with
Cultural Intelligence is an essential guide to navigating that new
reality.? — Gregg Easterbrook, author of Sonic Boom
and The Progress Paradox

"This book should be required reading for every business school
student.? — Cynthia Beath, Professor Emerita, McCombs School of
Business, University of Texas at Austin

". . . an instructive, illuminating, accessible primer for all who might
have commercial and organizational involvements in the multicultural
times of the 21st century.? — New York Journal of Books

Jacket Copy

Cultural intelligence (CQ) is a critical capability for effective
leadership in our multicultural, global world. You don't need to speak
multiple languages or have a Ph.D. in international relations to
succeed, but you do need to master the art of fast adaptability within
different cultural contexts, whether you're exploring potential markets
in Africa, negotiating with vendors in Asia, or simply leading a diverse
team in your own office.

A globally recognized way of assessing and improving effectiveness for
culturally diverse situations, CQ is rooted in research conducted by
scholars around the world. As more and more organizations expand their
diversity and international presence—and adopt CQ as a key component of
leadership development—it is essential that you increase your own
cultural intelligence, and learn to foster it in your people.

Now fully updated, the second edition of Leading with Cultural
Intelligence features brand new research, case studies, and
statistics on the ROI of improving your CQ, as well as fresh examples
from Google, IBM, Facebook, and other organizations. Practical and
insightful, the book presents a powerful, four-part model for becoming
more adept at managing across cultures:

Drive. Boost your own motivation for, and confidence in,
interacting with other cultures.

Knowledge. Understand how differences such as values, norms,
religion, family, laws, education, languages, and economic influences
affect the way people think and behave.

Action. Choose the right verbal and nonverbal behaviors,
depending on context, and successfully adapt your behavior to each
situation.

Easy to grasp and follow, the CQ model offers a straightforward,
repeatable method for relating to and inspiring people from different
national, ethnic, and organizational cultures in an ongoing cycle. The
book provides valuable insights into common situations, from eating
unfamiliar local delicacies to negotiating business deals, through the
stories of frequent cross-cultural travelers and practices used by
effective global leaders. You'll learn how to lead cross-culturally—and
continually grow in proficiency and comfort—by understanding the common
factors that are critical to all cross-cultural efforts and to becoming
an effective global leader.

The world has increasingly grown smaller…but for those with CQ, the
possibilities for success are greater than ever. Filled with
up-to-the-minute advice, Leading with Cultural Intelligence enables you
to thrive in any business environment—whether it's across the world or
in your own backyard.

DAVID LIVERMORE, Ph.D., is President and Partner at the Cultural
Intelligence Center and a visiting research fellow at Nanyang
Technological University in Singapore. He has done training and
consulting for leaders in more than 100 countries and is the author of The
Cultural Intelligence Difference.

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