How to Submit the complaint

Enter you name and email address on which you wish to receive our reply.

Click Submit.

Process to address whois inaccuracy complaint

Bigrock Abuse team will send a mail to the Registrant of the domain name asking them to correct the whois details of their domain name within the 7 days.

If the Registrant fails to modify the whois details / fails to update the registrar with the sufficient proof to prove that the current / modified whois details are accurate; the domain name will be suspended for whois inaccuracy after the allotted 7 day period gets over.

.UK Domain Specific Support

.UK domain registrants can report the issues they are facing with domain registration services by using the following methods -

Create a support request and elaborate the complaint : Support Request

Telephone Number : +1-888-924-4762
Our representative will respond to you within 3 business days.

Escalation Procedure :
If the registrant is not satisfied with the initial response then they can send a direct mail to [email protected] and ask for assistance. Subject of this mail should be in the format - "Escalations - domain name". Our senior representatives will respond to you within 3 business days.

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Grievance Officer - India

For all support related matters, you are encouraged to contact our support team here. Review our Terms of Service and Acceptable Use Policy to determine what we consider as potential violation of our terms and where to report these.

BigRock is a leading provider of web-presence solutions to small businesses, professionals and individuals. We provide our clients a complete suite of products that help them establish & grow their online presence. Our product platform represents 10+ years of investment in technology R&D and powers over 6 million domains.
Learn more About Us and our Management Team

BigRock is anICANN Accredited Registrar

Learn more about Unmetered Web Hosting

How much bandwidth and disk Space does the hosting plan include?

Our web hosting plans provide sufficient resources for a personal or small business website. There are no set limits on the bandwidth and disk space for Shared and Reseller Hosting. However, all customers need to be compliant with our Terms of Service. For eg., Your website should not utilize more than 25% server resources for a duration longer than 90 seconds. Also, the web hosting plan should not be used for file storage or sharing. While it is rare, we might have to suspend your account, if the resource usage is affecting the customers on the same server.

What if I exceed the allotted server usage?

In case you exceed the bandwidth, we will send an email asking you to limit your usage and we might throttle your site’s bandwidth to ensure other users on the system are not affected.