Office Policies & Mission

Mission Statement

Our practice's purpose is to provide the highest quality patient care utilizing the latest advances in our profession, while maintaining a fun, caring and patient-centered environment.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 8:00 a.m. – 5:00 p.m.

Appointments

During treatment, visits are scheduled every 4-6 weeks. Following treatment, a 12-month period of retention is prescribed, and visits are scheduled every 6 months.

We take great pride in being on time for appointments and do our best to schedule them at your convenience. We schedule short appointments after school and reserve school hours for longer procedures. We will always work with you and try to accommodate your schedule as best we can.

Financial Arrangements

Fees are based on the complexity of the orthodontic problem and the length of treatment. Being sensitive to the fact that different people have different needs in fulfilling their financial obligations, our office offers flexible financial options to help in covering the cost of needed care. One option requires no initial fee and affordable monthly payments. We also accept credit card payments.

Insurance

As a courtesy to our patients, Durham Orthodontics accepts most insurance plans. Our office is committed to helping you maximize your insurance benefits. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.