How to get help for China Post parcel delivery questions?

Normally China Post will not answer any email inquiry. So please do not send email to China Post.

The most effective way to contact China Post is to call China Post hot line 11183 or 11185 inside China. The hotline operator usually only accept Mandarin inquiry . If you are outside China, you can try to call +861011185 or +861011183 for English help(not always available).