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Help & Contact us

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We aim to respond to enquiries within 24 hours and normally do so much faster.

Our Customer Services team is available Monday to Friday 8am-11pm and Saturday to Sunday 9am-9pm EST - if you contact us outside of these hours it may take us a little longer to respond to your enquiry.

Depending on the nature of your enquiry, we may have to contact our partner boutique for further information, occasionally this can add to our response time.

No matter how many items you purchase, or where in the world you order from, you will only pay one fee.

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Free returns pick-up

We offer free global returns.

You have 14 days from receiving your order to return the item. We strongly recommend that you book your free returns pick-up within 7 days of receiving your order to ensure that it arrives back in time. Click here to read our full returns policy.

Import duties information

Delivery duties are included in the item price when shipping to all EU countries plus USA, Canada, China, Australia, Puerto Rico, Switzerland, Singapore, Republic Of Korea, Kuwait, Mexico, Qatar, India, Norway, Saudi Arabia, Taiwan, Thailand, U.A.E., Japan. This means all import duties are included in your order. The price you see is the price you pay.

Delivery duties are not included in the item price when shipping to all other countries. This means you may be liable to pay import duties on receipt of your order.

Designer : Pèpè

PE’PE’ is a brand that can boast a tradition of more than 50 years in the production of children shoes. It embodies the understated Italian fashion, reinterpreting and preserving family traditions. The brands priority is to offer customers a product of high quality which meets the needs of children during all phases of growth. PE’PE’ is not only a children shoe collection but is essentially a “whole lifestyle”. It is about subtle, understated elegance.

Timeless, elegant and unique are all words that can be used to describe the high quality designs from Amaia. These grey calf leather strap detail Mary Janes feature a round toe, a branded insole and a flat sole. Timeless, elegant and unique are all words that Read More