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Protect yourself from toner fraud

Each year, up to 10% of Americans fall victim to fraud according to the FTC, and office supply scams are among the more common schemes. To make sure this doesn't happen to you, purchase genuine Ricoh parts and supplies from an authorized dealer. Watch this video to discover other valuable tips to help keep you and your business safe from fraud.

Spare parts for legacy RPPS Production Printers

If you need to order spare parts for your legacy RPPS printer and do not* have a Ricoh contract, please submit the following information to partsadmin@ricoh-usa.com, and title your email "Legacy RPPS Parts Quote Request":

Customer number

Company name

First and last name

Email address and phone number

Shipping address (include city, state and zip code)

Customer PO# (if applicable)

Part number and quantity needed (up to 25)

1. Please note that a $15.00 per order handling charge will be applied per line item. A $25.00 shipping charge will be applied to each order. 2. Quoted prices are valid for 30 days. Availability of parts may change.3. Unavailable parts can be placed on back order. Back ordered parts may not ship for up to 3 months and price quotes may change during this time. Once back ordered items ship, new order shipping and handling charges apply.

*If you have a Ricoh contract, you must log in to your MyRicoh account to complete your order