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Shipment Timing

JKM provides our customers with access to an extensive selection of RIBBON & TRIMS. JKM supplies hundreds of thousands of ribbons, trims and related products at wholesale prices and a $25 Minimum Order.

While we cannot stock every item and maintain wholesale prices, extensive selection and a $25 Minimum Order, we ship MOST ORDERS WITHIN 7-10 days even if you select various products from several different suppliers.

The TIME IT TAKES BEFORE WE ARE READY TO SHIP is VERY IMPORTANT and results from inventory fluctuations due to ribbon colors and widths, from allowing you access to a wide variety of ribbons & trims, and for JKM to "bunch" small orders to make large ones from dozens of suppliers.

GENERAL GUIDELINE for Manufacturers/Products before we are Ready to Ship not including ship time to your area from JKM's facility in New Jersey.

We can EXPEDITE (ship within 4-6 days) selected products for orders over $150 if you state the urgency and date you need the order in the Order Comments at checkout and use expedited shipping. We will evaluate the TIME IT TAKES BEFORE WE ARE READY TO SHIP and send you an email confirmation on whether we can meet your timing. If you do not specify a date needed for expedited orders or any type order of any size, we will ship your order when the goods are available. This applies to orders which are on back order due to product not being available in the expected timeframe.

We will EMAIL, to the address on the order within 1 business day of order date, a confirmation which will include approximate timing when your order will be ready to ship. We will include the above shipment timing or any changes in timing. JKM can ship by UPS overnight, 2 day or 3 day ONLY AFTER your order is ready to ship.

JKM uses UPS (United Parcel Service) to ship almost all U.S. orders. Please select UPS GROUND, OVERNIGHT, 2 DAY OR 3 DAY Service. Residents of ALASKA, HAWAII or U.S. TERRITORIES, please select PRIORITY MAIL. JKM DOES NOT SHIP by PRIORITY MAIL to any other U.S. location and cannot process an order if Priority Mail is selected for any other U.S. location except Alaska, Hawaii or U.S. Territories. We can use your UPS account if this is noted in the Order Comment Box in the checkout process final page.

International Residents (outside the United States, Alaska, Hawaii or U.S. Territories) MUST SELECT EXPRESS MAIL INTERNATIONAL or PRIORITY MAIL INTERNATIONAL. We ship only by these methods to ensure proper order tracking. JKM is NOT RESPONSIBLE for any local duties and/or taxes. We DO NOT INCLUDE these in our shipping and handling costs. Shipping Time to your area starts the next day after JKM ships from New Jersey and approximate transit times are: 3 - 6 BUSINESS DAYS using UPS Ground depending on your U.S. location. 5 - 6 BUSINESS DAYS using Priority Mail to Alaska, Hawaii or U.S. Territories. 7 - 10 BUSINESS DAYS for International Orders to most countries.

In the JKM order process, 3 emails are sent to the email address on the order. Please add jkmribbon.com to your address book to ensure proper email delivery.

First Email - sent immediately to you with a summary of the order.Second Email - sent within 1 business day (excluding weekends and holidays) with the approximate timing before your order is ready to ship. If you do not receive this email within 1 business day, please immediately notify JKM by email. It is important you understand the timing required before we ship your order.Third Email - sent when the order ships and includes tracking information. The tracking information can be found in your online account after we ship.

Please note that ALL JKM SALES ARE FINAL. An order can be cancelled by email or fax (no verbal cancellations are accepted) within 1 business day after you place the order and receive your email confirmation of timing. After 1 business day, the order will be processed and the order cannot be cancelled.

Please review our Sales Policy Details for more information on all JKM Sales Policies and Terms of Sale.