What we do for you

We help our clients get closer to their customers, stakeholders and employees by translating research data into business intelligence you can act on. We do this through a range of market leading insight tools and a dedicated team of experts. Whether you define your needs by sector or by business challenge, we have a team which can give you the answers.

We are market leaders in a number of sectors – hotels, banking, media, transport, travel and tourism – as well as business challenges: branding, customer experience, compliance and more.

When you appoint us we want to know where you plan to end up – your goal. We will shape our research recommendations around that, so even if the components we suggest are ‘off the shelf’ the solution will be tailor made for you.

Our experts

Our experts work in project teams to deliver precisely the solutions you need. Typically they are experienced both in a sector and a number of business challenges. Many of them have blogged, as you can see in Our opinions.

Anthony Chaimowitz

Associate Director

A skilled researcher in global trackers focusing on customer engagement and satisfaction

Annette White

Awards & achievements

BDRC delivers excellence in the research sector. We are recognised for our research quality, innovation and expertise. This is shown in a number of awards and finalist positions from the Market Research Society among others.

School Fruit and Vegetable Scheme Research

BDRC Continental has worked for several years with NHS Supply Chain to assess the School Fruit and Vegetable Scheme. Our research has been used to measure satisfaction with the scheme logistics, the quality of fruit and vegetables and the behavioral impact the scheme has on healthy eating.

Social Media Impact Report

Motivation into motion

Sporta, the charitable social enterprise for leisure and cultural services across the UK wanted to learn more about how to motivate the general public to stay fit. BDRC was tasked with evaluating the success of their projects so far.

Getting to the heart of fried chicken

KFC wanted to discover their customers underlying thoughts and feelings on what KFC means to them. BDRC used the ZMET technique to reveal the inner truth of a fried chicken eater. Recently featured in BBC One's documentary, 'The Billion Dollar Chicken Shop'.

Surveying local residents online for the London Borough of Hackney

Best Media Research Tracking Project

BDRC and Sky Media walked away with the award for Best Media Research Tracking Project at MediaTel’s awards ceremony, for Sky AdSmart tracking research. The award was further recognised with the Grand Prix title.

Holiday Trends 2015

The Holiday Trends report will help you to understand the market from a variety of angles. Holiday Trends covers general domestic and out-bound tourism trends, the top UK destinations, most popular overseas destinations, booking channels & timings and use of technology & social media.

bdrc group

With offices in London (BDRC Continental, ESA Retail, Perspective Research Services), Washington, Sydney, Singapore, Beijing and Jakarta, and affiliates in South Africa, we operate worldwide - in more than 90+ countries last year - and have a strong global reach. Taken together, this gives us the sectoral breadth and technical depth to tackle the largest research challenges.