Guest Services

Customer Service

General Dollywood Information:
Toll Free 1-800-365-5996

Dollywood Cabins:Toll Free 1-866-857-2123

Group Information:
1-865-428-9890

Try our new Sunny Money® cashless wristband payment system. It’s the easiest way under the sun to enjoy dining and shopping at Dollywood’s Splash Country! Don’t be bothered with a wallet or cash all day.

Purchase a Sunny Money® wristband at the entrance of the park or at Riverside Trading Post. The wristbands work just like cash at any Merchandise or Food location—without the hassle of pocket change.

Use our cashless payment wristband to enjoy dining and shopping without the hassle of carrying a wallet!