Mobile Services

Interconnect and engage with customers with extensive interoperability solutions and enterprise services.

Leverage extensive operator, enterprise and insight services to extend your reach, create new services, attract consumers, and speed decision making. For Mobile Network Operators a comprehensive service portfolio of essential interconnection services. Supporting both mobile network operators today and the expanding mobile eco-system tomorrow. Enterprises can better connect with consumers around the world – with our market-leading SMS aggregation service for enterprises. Reimagine customer engagement for the mobile world - getting close to your customers on a personalised engagement basis. Unlock and monetize consumer insights and market intelligence. The latest analytics, in-memory, and cloud technologies to harness mobile big data – so you can Improve marketing with an empirical source of consumer behavior, insights, and market intelligence.

Everything Everywhere

Learn how the UK’s largest mobile communications company is dynamically selecting the most cost-effective and high-quality SMS routes for its 30 million subscribers. By using SAP Intelligent Hubbing 365 they are improving customer experiences.

Solution Capabilities

Included Capabilities

Engage your customers better through the power and reach of SAP Mobile Services

Enterprises can better engage with their customers using SAP Mobile Services unique solutions tailored to their industry. Connect with consumers around the world – with our market-leading SMS aggregation service for enterprises. Reimagine customer engagement for the mobile world - getting close to your customers on a personilized engagement basis. Deliver rich, engaging content to consumers with our MMS (multimedia messaging service) for enterprises such as content providers, marketers, and media companies.

Take marketing research to the next level with SAP Consumer Insight 365

Unlock and monetize mobile consumer insights and market intelligence – faster – with SAP Consumer Insight 365. This mobile marketing research service uses the latest analytics, in-memory, and cloud technologies to harness mobile network data – so you can develop smarter, more impactful marketing and CRM strategies with an empirical source of consumer behavior, insights, and market intelligence. Get faster access to data by eliminating the need for app installation, customer panels, and surveys by tapping into population-scale consumer insights – and drilling down to high-definition, granular details.

Enterprise Services

Insight Services

SMS Advantage

Read the survey results on consumer responses of their preferred technologies to understand how they want to engage with enterprises using their mobile phone. Discover how to use the SMS advantage based on how consumers view different engagement methods.

Consumer Insights

Unlock consumer insights from millions of mobile devices and analyze the usage of data to see who is visiting your locations and identify consumer groups relevant to your business, improving the effectiveness of mobile Web sites, apps, and ads.

Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

The IPX Report

"Navigating Complexity: The Quest for True IPX", is a global report providing insights from mobile operators on building sound strategies around IPX, LTE, RCS and VoLTE deployments as well as focused topics such as QoS over RAN.

*This information is provided by SAP on an "as-is" basis without warranty of any kind, and subject to the "General Disclaimer" and other terms of use stated at http://www.sap.com/corporate-en/about/legal/copyright/index.html. Any results or comparisons shown are for general information purposes only and any particular data or analysis should not be interpreted as demonstrating a cause and effect relationship. Comparable performance on one given key performance indicator does not guarantee comparable performance on another key performance indicator.