Link to publisher version (URL)

Abstract

Knowledge management (KM) is a known discipline that follows knowledge identification, knowledge organizing, knowledge storage, knowledge sharing and knowledge application towards value creation. Organisations try to apply and embed it into their primary activities and processes. Nevertheless, there are some challenges in KM execution including knowledge storage issue, knowledge sharing problems, and motivations especially copyright. Generated knowledge in the firms is increasing, which enforce organization to employ new strategies for knowledge storage. Also, knowledge sharing among the experts is challenging, and organizations need to ensure their experts about their rights when they share their invaluable knowledge. Above all, organizations need to provide security when experts document their knowledge and share it. The blockchain is a new decentralized technology that can potentially address the challenges above and improve knowledge management. It can overcome the knowledge storage issues when knowledge capacity increases in the organization. It can reinforce knowledge sharing. It can also address knowledge workers' copyright and security, by tracing knowledge packages throughout the organization. This research, therefore, aims to develop a block chained knowledge management model (BCKMM). It will first choose a Knowledge Management (KM) model and will incorporate blockchain concept in the model. It then develops an advanced knowledge services framework for creation, application, and sharing of knowledge throughout the organization and especially between experts in a company by providing a decentralized framework based on blockchain concepts. This framework exploits blockchain concepts to achieve a distributed and flexible network to conquer the problems of traditional centralized knowledge management models through developing the primary process of knowledge management, based on blockchain concepts.