Where's my refund? - slotted and drilled rotors with zinc coating

I contacted Brakeplanet via chat many times on the status of my Rotors. Each time I was told they're at the Finishing vendor for zinc coating. A total of 12 weeks have gone by and the status has not changed. I then cancelled my order and was promised 100% refund in 3-4 days. A week later I've received nothing.

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"MeasuredUp's assistance gave me the necessary leverage I needed to reimburse me for unsatisfactory service. The company contacted me after posting my consumer complaint, and I received a monetary refund and a replacement item. Go MeasuredUp!"