In today's education environment, efficient communication is crucial. Schools, colleges and universties are now adopting phone systems with unified communications (UC) to reap the technology benefits, including cost savings as well as increased student and staff productivity.

The main benefits of UC in the education sector are:

Presence – by allowing teachers to upload their teaching schedules in Outlook, their telephone presence status will automatically indicate to callers whether they are free, in class or on a break

Integrated voicemail – one of the biggest challenges for teachers is finding time to listen and respond to messages from parents, colleagues or pupils. By integrating voicemail to the email system, a staff member can access their voicemails from any smart device, handset or PC they choose

Remote dial-in – headteachers or IT teams no longer need to drive into the office on school closure days to amend the auto-attendant message as this can all be managed safely and remotely

Homework hotlines – using hot desking and mobility technology, you can allow members of staff to set up and manage hotlines to assist pupils with homework or exam preparations

View the whole education/UC story in our infographic below:

Posted by

Caroline Moore on 08/05/2015

Former newspaper journalist, Caroline joined the company in 2008 with no previous knowledge of the industry.

She set about stripping back all the jargon to produce plain English marketing collateral to support the sales teams. Now slightly more well-versed in the dark arts of voice, connectivity and data services, Caroline writes blogs, case studies, data sheets and social media updates to engage with potential and existing customers.

This industry is far cry from her previous working life when she worked as communications manager for Exeter Chiefs and Northampton Saints.