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Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.

To change Boot Sequence in your BIOSReboot the system and at the first post screen (where it is counting up memory) start tapping the DEL buttonThis will enter you into the Bios\Cmos area.Find the Advanced area and click EnterLook for Boot Sequence or Boot Options and highlight that click EnterNow highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.Change the second drive to the C or Main DriveOnce that is done then click F10 to Save and Exit You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.

Posted 13 January 2011 - 10:54 PM

The founding geek says you guys -TEACH- malware removal? Where do I sign up for classes?

I went to school for Computer Science, but I was only interested in programming and web design, and I had to take many other classes and wasn't interested half way so I dropped out. But I would love to be like you and help out other people. My way of giving back to the community.

Kinyo

Posted 13 January 2011 - 11:31 PM

Kinyo

Member

Topic Starter

Member

106 posts

So it finished, and then it said it was going to restart and load up Windows for the first time. Turns out the blue screen is back, it then rebooted, and now in the middle of "setting up Windows" I get a pop up saying "the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation"

I have restarted like 5 times and it does the same thing over and over.

Kinyo

Posted 14 January 2011 - 12:27 AM

Salagubang

Posted 14 January 2011 - 05:26 AM

Salagubang

Trusted Helper

Malware Removal

3,890 posts

Hi kinyo,

Lets try this. If Plan A doesn't work then proceed to Plan B.

PLAN AYou will need a VGA cable for this method.Turn off the computer. Switch your monitor connection from DVI to VGA cable of the video card. Insert the recovery disc in the CD tray. Boot from the recovery disc and select "Completely Restore System to Factory Defaults"

Note:If the computer restarts to load up Windows for the first time and then BSOD occurs, the next restart will give you the windows boot options, select VGA mode and see if the setup continues.

PLAN B

If you dont have a VGA cable.

Turn off and physically unplug the power cord from the the ailing computer.

Open the computer case and carefully remove the video card.

Close the computer cover then connect your video card to the computers internal vga port.

Plug the power cord again.

Start the computer then load the recovery disc then perform a full recovery again.

If you are unsure how to proceed with the above, do not hesitate to ask.