Customer Opinions

Fantastic trip on the Zarengold

Dear Sir

We had a fantastic trip on the Zarengold for the above dates. It was made especially good due to the excellent management of Hans, who brought everything to life with his information and enthusiasm. It was a pleasure to be with someone who so obviously loves their work.

Further thanks also to Teddy, who was definitely good at what she was doing as we were not aware of any of the problems that she no doubt had to sort out. It was just a shame that we did not see either of them before departing due to our departure times. Please pass on our grateful thanks.

Would it be possible to get copies of the “daily orders” from the trip? I want to put together a full account of our experiences and this would help me to complete it, and also to be sure exactly which photos are which! I can download and print as necessary.

Many thanks
Katherine P. (2015)

A wonderful experience

We have recently completed the Zarengold Moscow/Beijing trip and thoroughly enjoyed it. Well planned, organised and run, a wonderful experience would recommend it to anyone. We would also like to commend the English party's guide on this trip Ms Marina Mosentseva who's help, language skills, knowledge and general good humour helped make this trip the success it was.
James & Judith from United Kingdom

Truly impressed with the level of dedication

Dear Lernidee,

My wife and I embarked on your trans-Siberian journey (Eastbound) from 26th July 2014 to 10th August 2014 (Category 2). We were truly impressed with the level of dedication your staff had put into making our trip a success. Specifically, we would like to thank Bernard our tour Director, Teddy, the guest relations manager, and Marina Mosentseva who was our group guide for their warm and tireless service in making sure all of us felt at home on the journey. Truly, each of them bear testament to the excellent level of passion and professionalism that will be Lernidee's legacy. Please do publicise our humble letter of commendation on your newsletter, in commendation of your wonderful staff!

Sincerely,

Andrew and Lin

"Book — Start — Enjoy”

„Never before have we made such a well organised journey! Everything has been thought of and guided along, with enough personal space and time in between.
We’ve experienced new heights almost every day, be it the well prepared local guides or the meals on the train – crowned by the hotel quality along the route. In short: Book – Start – Enjoy”

Edith and Dieter T., Germany

"My most interesting Trip"

“After my honeymoon journey around the world 1964 Zarengold has been my most interesting trip – and I have already been to 113 countries worldwide!
By the way, my compartment neighbors have already visited me in Florida and I have been to their home in Dresden. Our remaining friendship will not be the only thing that remains from this long, beautiful journey.”

Annelies P., Florida

“Wonderful Trip”

“What a wonderful trip! I love Trains.
Special mention must be made of the Quality Control Offices (Phyllis). His skills in finding solutions to some difficult situations were excellent.”

Margot Broadway, Australia

“Dacha on Wheels”

“This train is a veritable dacha on wheels. It’s a private magic carpet of a train with 44 attendants, six chefs, scores of guides, waiters and engineers, as well as a doctor, a librarian and an accordion player to boot.”

Diane Molzan, USA

"Better than promised"

“The trip has been better than promised. Service was personal, not routine. The stress, that the guides undoubtedly had at some time or the other, did not get passed on to the guests.
The Russian personnel on the train has to be called very caring, almost affectionate.”

Gabi and Gert L., Germany

“Excellent Adventure”

“What an excellent adventure, professionally organized and managed by expert personnel at all levels.
In particular – the re-arrangement of the final days of our trip, caused by the chinese 'seizure' of the train to Beijing, was in one word brilliant!!!
We could not fault the actions taken and the information updates by our 'on train personnel'.CONGRATULATIONS!”

Graham Shaw, Australia

"Everybody in my carriage loved it"

“Just wanted to follow up and say what a great trip I had…. The best tip with the extension cord! Everybody in my carriage loved it. The compartment was perfect. Nice group of people.”

Jackie D., NYC

"Our personal thank you for an incredible trip"

“It was a truly outstanding experience – to stand on the Great Wall, wander amongst the horses of Mongolia, picnic at Lake Baikal, see Siberia, discover Kazan and be introduced to Moscow. Above all, the train journey itself was a pure delight. Thank you so much.”