Horizon360 offers enterprises and IT service providers a set of modular tools and servicesalong the entire value chain of IT performance transformationto identify, capture, and sustain significant improvements in performance.

Horizon360 offers tools and services to improve the IT performance of medium and large enterprises and IT service providers. We support the entire value chain of IT performance transformation: quickly assessing current performance, benchmarking against industry peers and best-in-class companies, identifying improvement levers and quantifying potential, supporting implementation measures, and sustaining improvements over time.

What Horizon360 provides

IT performance is of growing strategic importance as IT acts as a core business enabler and requires substantial corporate resources. In addition, technology disruptions and fast-changing markets demand high flexibility in IT operations.

Horizon360 helps organizations substantially improve their IT performance by using a unique combination of proprietary data, analyses, web-based tools, expert support, and McKinsey’s deep experience in making change happen.

Horizon360 helps your organization achieve:

Comprehensive insights into the performance of your IT organization

Enhanced capabilities to drive and sustain change through IT management best practices

Improved effectiveness, increasing the value IT provides to the business

For IT service providers, Horizon360 enables significant margin improvement while at the same time strengthening delivery practices.

Horizon360 leverages McKinsey’s expertise and proprietary knowledge and tools across industries and geographies:

A database with quantitative and qualitative IT metrics across multiple industries

In-depth knowledge of IT management best practices

Software tools to identify and sustain performance improvements

A deep industry-specific understanding of how IT capabilities link to business results