Sky Outage in Morden, Greater London, England

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

@SkyHelpTeam HI there my issue was fixed but it's very unusual that sky don't have a default sim pin which means the user has to block the sim enter the puk code then enter a new sim pin. Ur web site also gives out the default sim pin on sky mobile Sims which is a security risk

@SkyHelpTeam HI there yesterday I posted a question asking what is the default sim pin on sky mobile as this is a security concern I was surprised no one got back to me also call forwarding is not working at all.

@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!

Interesting debate about British Asians not making it in football. My opinion, not enough role models and too many barriers at grassroots including lack of parental support. Top clubs just look at ability, not ethnicity #Skysports #TacklingRacism

Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph

@SkyHelpTeam please explain why my new sky internet has stopped working less than a week after being installed. All I get of your customer service is sorry and refusing to send anyone out to look. Not impressed and seriously thinking of leaving after years. #sky

@steven_stock @talkSPORT @SkyUK I know mate, tactless arseholes. Poor fans up there are gutted about it, was in Manchester earlier today. I’d birch the owners on the town hall steps like they did 100 years ago for what they’ve done!!

Apparently @SkySports have a countdown of the potentially imminent liquidation of @buryfcofficial and @OfficialBWFC
If so that is hella tasteless considering they have the influence to help them overcome it.

Shocking service by @SkyUK @SkyHelpTeam. Why has taken me 3 calls to you where I've been promised a call back to arrange an engineer, plus a wasted day off work when the engineer no-showed to achieve NOTHING. Week 3 and zero progress.

@SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!

@David_Mapheleba @RossPMason @SkySportsNews @GNev2 @SkySports @SoccerSaturday @SkySportsMNF Nope wrong !!!! But he could help himself a little bit !!! He’s a FycKin great player but frustrating as **** including him wanting to take the pen 👀

15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications

This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves.
Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.

@virginmedia I phoned up today to find out why I was paying £50 a month for internet when a new customer pays £35. I was basically told to accept it so I think I’ll look at moving to @SkyUK for £27 a month.

@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

@SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.

@SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too

@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

@SkyHelpTeam @SkyHelpTeam hi,
I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.

@SkyUK sort it out I have been waiting for an engineer since 21st August. I am now being told that I have to wait till 12th October. Customer service lady telling me I wont get loss of service taken off my bill until you fix my TV! Erm don't think so.

@gageykev @SkySports Birtles seems to have a bit of a problem with us he was trying to.convince his fellow commentator that mcgoldrick deliberately elbowed someone first half and there was nothing in it
It's not even been mentioned elsewhere
He had made his mind up before he even saw the replay

@SkyUK @SkyHelpTeam problem with sky box reported August and engineer booked for Sept between 12.00 and 17.00. Engineer texts at 17.43 to rearrange stating if I miss appointment or call to cancel or reschedule on the day I will be charged £25!!! Excuse me!!!! 👎customer service