Why is there a charge to “Safety Courses 18008302268” on my credit card statement?

This is the charge for your course fee. “Safety Courses 18008302268” is what appears on your card statement.

Taking the Delaware Hunter's Ed Course

How long will it take to complete the course?

It typically takes 4-6 hours to go through the online course, excluding quizzes and any re-studying that you may choose to do.

Do I have to complete the online course all at once?

You may complete the course at your own pace. The course can be completed in one sitting or completed a little at a time over several days.

After passing the course, how long do I have to wait for my Field Day Entrance Voucher?

Upon passing and paying for the course, you may immediately print out the Field Day Entrance Voucher.

What is the minimum age to take the online course?

You must be at least 10 years old to take the online course.

Course Authority, Recognition, and State Acceptance

Is this course approved by the state of Delaware?

This course is approved by the Delaware Division of Fish and Wildlife to satisfy the education requirements necessary to obtain the Delaware Hunter Education Certificate.

Is my Delaware Hunter Education Certificate accepted in other states?

All states and provinces that have mandatory hunter education requirements will accept Delaware hunter education certifications. Likewise, Delaware will accept hunter education certifications that are issued by other states and provinces that meet official IHEA-USA requirements. (This is known as “reciprocity.”)

Unit Quizzes and Field Day Qualifier Exam

I failed a unit quiz. Have I failed the course?

No.
If you fail, you can take the unit quizzes over, but the timer will be reset. You will be required to retake the quiz. You must score at least 80% on the 9 unit quizzes to pass.

About Your Hunter Certification

What is the Field Day Entrance Voucher?

After completing the course by passing and paying the course fee, you may instantly print out a Delaware Field Day Entrance Voucher. This online course certificate will allow you to be admitted to a Field Day provided by the Delaware Division of Fish and Wildlife.

When will I receive the Field Day Entrance Voucher?

Once you pass the course and pay the course fee, you will be able to immediately print out the Field Day Entrance Voucher. You can print the Field Day Entrance Voucher right then, and/or request that a PDF of the Field Day Entrance Voucher be e-mailed to you.

What is the permanent Delaware Hunter Education Certificate?

The permanent Delaware Hunter Education Certificate is proof that you have successfully completed all the hunter education requirements. You will receive the Delaware Hunter Education Certificate from the Delaware Division of Fish and Wildlife after successfully completing the Field Day.

How do I get the permanent Delaware Hunter Education Certificate?

Your permanent Delaware Hunter Education Certificate will be issued to you after you pass and pay for the online course and complete the in-person component of the
hunter certification process.

The Field Day

Is there an in-person component of the hunter certification process?

After passing the online course, students must attend a Field Day provided by the Delaware Division of Fish and Wildlife. You must provide the instructor with your Field Day Entrance Voucher in order to participate.

Once you have successfully completed the Field Day, you will receive your permanent Delaware Hunter Education Certificate from the
Delaware Division of Fish and Wildlife.

Does passing the online course guarantee me a spot at the Field Day?

No. Once you pass the online course, you are responsible for signing up for a Field Day in your area.

Replacement of Lost or Damaged Cards and Certificates

How do I replace my Delaware Hunter Education Certificate if I’ve lost it or it has been damaged?

If you have already received the Delaware Hunter Education Certificate and need a replacement certificate, you can contact the Delaware Division of Fish and Wildlife at deb-webmaster@hunter-ed.com or 302-739-9910.

How do I replace my Field Day Entrance Voucher if I’ve lost it or it has been damaged?

To replace a lost or destroyed Field Day Entrance Voucher, log in to the course and print a new one.

System Requirements

What are the minimum system requirements to access this course?

The minimum system requirements to take this course are:

A computer with Internet access and a current Internet browser

A mouse or pointing device

Cookies enabled in browser

JavaScript enabled in browser

Recommended:

A soundcard

Speakers or headphones

A printer to print your Field Day Entrance Voucher

Can I access the course on my iPhone or iPad or other mobile device?

Yes, this course and all its hunting safety content is designed to work on any mobile device as well as your desktop computer.

Username and Password

How do I choose a username?

Sometimes, it can be difficult to find a username that has not already been taken by someone else taking the same course. Try to pick something that is easy to remember but is also unique.

I need to change my username and/or password. Where do I do this?

If you need to update your profile information or change your password, click on the View Profile link under your username in the navigation bar at the top of any web page in the course. Re-submit your revised information using the form provided.

I forgot my password. How do I reset it?

If you forget your password, you can reset it from the Forgot Your Password page. You will need to enter your username and the e-mail from your profile, and an e-mail containing the link to reset your password will be sent.

There is also a link to the Forgot Your Password? page on the Log In page for your convenience.

Logging In/Out

Do I have to complete the online course all at once?

You may complete the course at your own pace. The course can be completed in one sitting or completed a little at a time over several days.

I am afraid to log out of the course, but I don’t have all day to take it. Will I lose everything if I log out?

No, when you log out, your progress is recorded so that when you log in again, you can pick up where you left off. When logging back in, you will be taken to the Course Contents page where you can see the progress you have made. You can click on a link for the last page viewed to go back to that part of the course.

How many times may I log in and out?

You may log in and out as many times as you wish. Your progress is monitored and saved.

Troubleshooting

What does the message “Your session has expired due to inactivity” mean?

If you have not been active within the course for more than 15 minutes, you will automatically be logged out of your session. A notice stating, “Your session has expired due to inactivity.” will appear at the top of the course on a blue background. Log back in, and you can continue interacting with the course. Your progress will have been recorded, and you should be able to continue where you left off in the course.

What happens if I get disconnected from the Internet while taking the course?

If you are disconnected from the Internet, simply log back in and pick up where you left off. Your progress in the course will be saved.

Why aren’t the animations or videos displaying?

If you are unable to view the animations or videos, make sure that Adobe Flash Player is installed on your system.

I have a question that isn't covered here. How can I contact Hunter Ed?

You may call Hunter Ed at 1-800-830-2268 to speak with a customer service representative, Monday through Friday from 8:30 a.m. to midnight CST and Saturday and Sunday from 8:30 a.m. to 4:30 p.m. CST.