For online orders, you will choose your options on the order
form. Please note the number or description of the etching design you want on
your item. You will need to choose it from a list on the order form.
You will also choose options such as wood type, stain color, etc. on the order
form. Please don't hesitate to contact us with any questions.

If you place an order online, by phone, or fax, the credit card
is not charged until the order is ready for shipment. Additional options and
changes can be made by contacting us by phone or email. If you add items the
online system is not equipped to handle, such as multiple etchings on the same
product, you will be contacted with a corrected total. Nothing is charged to
your credit card by the online ordering system. It only gathers the information
for us to complete the order.

Orders are not processed on weekends, so if you send us an email
or leave a message, we will answer it on the next business day.

Please include your name and the item you ordered or your order
number if you need to contact us.

Some products do not have online ordering available yet. These
items can be ordered by phone, fax or email. If you have any
questions, please call or email: cmi@laser-etch.com

We accept Mastercard, Visa, and Discover. We
will accept checks, but the order will not be processed until the check has
cleared.

To Order by
Email: Please
specify the options you would like and how you would like to pay. We will email
you back with a total. Sending your credit card information by email is not
secure. You can then pay by calling in your credit card number,
mailing a check, or by using Pay Pal. If you aren't a Pay Pal member, you can
sign up and pay by credit card, check, or electronically from your bank account.
(Pay Pal is a free service. Visit www.paypal.com
for more information or click on the link below.)

We reserve the right to refuse any orders.

Shipping

Products are shipped from Yankton, South Dakota.
All shipping damage claims must be made within 72 hours of delivery. Please
keep all packing materials for inspection by the shipper.
We ship Fed Ex Ground or US Postal Service regular ground service. Faster service
available upon request.