HELP! I got a Amana electric built-in single wall oven that about half of the touch panel buttons do not work. The Model No. is AEW4530DDB and the Serial No. is 11250656CR. I checked the parts break down and found that the black control panel with touch pad is Part No. 74008268 R/B: 5765M471-60 N/L/A. The electronic control (clock) is Part No. is 74008313. The wiring sheet inside only shows where the wires connect into the electronic control. I need to find out how to check out the touch panel ribbon connector at the control. If anyone knows how to check this out or has a service manual for this model it would greatly help as I have no way to tell what part I will need. Thanks for any help you can give me!

I have a similar problem with my unit but the keypad issue is not intermitent. I simply have some keys (i.e. Bake, Cancel, 5, 0) which work, and others that do not (i.e. Convect Bake, Clock, Timer, 3, 7). What is the likelihood that it's my keypad gone bad, or the stacked set of PCBs? I tried the cleaning of the ribbons as recommended, but no luck on anything new. I did get numbers off the PCB unit and have found someone with a slightly newer set of PCBs. Mine are 00n21615422 Rev A and the advertised part is 00n21615422 Rev C. My date code is 6088 and the advertised part's date code is 9028. (Are those Julian dates?) Anyhow, what's your feel as to whether it's worthwile for me to get the PCBs replaced? Thank you.

Ouch! That's what I was afraid the response would be. The control panel/keypad is nowhere to be found. Got any suggestions?

Sorry about that. I should have known that but was in a bit of a hurry when I posted.

I have had good luck with ebay for parts that are NLA, did not see one listed today but you could put it on your watch list.

You could also start a new topic in our forum asking if anyone happens to have one on hand. Maybe by chance one of the techs that visit our sit will have one for you. It's a long shot, but it won't cost you anything to ask.

I've been having exactly the same experience as TexMark and was brave enough to take the thing apart and attempt the cleaning of the ribbon. I've searched quite a lot on the Internet for part# 5765M471-60 with no success.

I hate the idea of trashing a perfectly fine 5 year old oven and I've been cooking fairly successfully with "Keep Warm+0"=170, "Bake+0"=350 and "500" for the whole winter, but as spring comes around and we start to think of baking and tackling those finer recipes I'm finally going to have to suck it up and buy another oven that doesn't match our stove.

Are there any last words of wisdom that might help me avoid defeat to the planned obsolescence?

White, 5765M472-60; Stainless, 5765M474-60; and Bisque, 5765M473-60 are still available. Maybe you can order one and give it a paint job. Why Whirlpool would discontinue black before bisque, I don't know.

I am on my third touch panel/circuit board for this particular oven. The first had many functions and numbers not working when we bought our home a year and a half ago. I had it replaced by a repairman with a brand new one. That failed within a couple of days. They replaced it again for free, and now that one has two numbers (1, 6) that are not working. I have contacted the repairman, but he is now retired and his voicemail asked that I send an email. I doubt after the time that has lapsed that the part is still guaranteed, and I am feeling like this oven is a lemon, and I am stuck limping along making costly repairs. What recourse does one have with the manufacturer after something is proven repeatedly to be substandard?