ITIL® Foundation is the most widely acknowledged entry-level ITIL certification for IT professionals. Today’s IT departments need qualified experts who can deliver effective IT services. This training will show you the ITIL services lifecycle, how lifecycle stages are linked, processes involved, and best practices for enhancing the quality of IT service management to reduce costs […]

This one-day GDPR UK awareness training course incorporates participative sessions with scenario-based material to help candidates build understanding, stimulate interest and gain commitment to changing their organization’s culture. Through their engagement in this course, participants will be encouraged to take personal responsibility for making a difference. For Whom The course and certification are designed for […]

COBIT 5 is the only business framework for the governance and management of enterprise IT. Launched in April 2012, COBIT 5 helps maximize the value of information by incorporating the latest thinking in enterprise governance and management techniques, and provides globally accepted principles, practices, analytical tools and models to help increase the trust in, and […]

The word DevOps is a contraction of ‘Development’ and ‘Operations’. DevOps is a set of best practices that emphasize the collaboration and communication of IT-professionals (developers, operators, and support staff) in the lifecycle of applications and services. DevOps is a way of thinking and a way of working that enables individuals and organizations to develop […]

PRINCE2® Foundation Projects IN Controlled Environments (PRINCE2®) is a widely used and applied Project Management best practice that stands out due to its ability to offer a complete structured method that can be personalized for a specific context in order to successfully manage projects. They are able to work as a member of a […]

The PMP® certification recognizes competence of an individual to perform in the role of a project manager, specifically experience in leading and directing projects. The Course aims to help students leverage the Project Management concepts and practices in their daily work, while Success in the PMP® examination allows them to progress – through the knowledge […]

The Certified Lean Six Sigma Black Belt is a professional who can explain Six Sigma philosophies and principles, including supporting systems and tools. A Black Belt should demonstrate team leadership, understand team dynamics, and assign team member roles and responsibilities. Black Belts have a thorough understanding of all aspects of the DMAIC model in accordance […]

This one-day short course provides an introduction to Lean Six Sigma. The history of Lean Six Sigma is discussed. The DMAIC process is introduced. Various tools used in Lean Six Sigma projects are introduced. A Lean Six Sigma case study is used to illustrate the execution of a Lean Six Sigma project. Organization-wide deployment of […]