Pluralsight

Pluralsight's best demographic is already-seasoned technology for professionals who are looking to improve their skills and train themselves to move up in job titles. There are competitors that are better suited for absolute beginners. While the content is excellent and presented in a manner significantly less boring than reading the documentation, it's still up to the user to ensure they're comprehending the information.

Cons

It has a higher learning curve than just presentation tools, primarily because it can do more. With more complexity, there are more things to learn. There are many things you can do without using advanced features.

Would like to see higher definition options for presenting on an HD monitor.

Occasional problems with publishing that require some time to resolve problems or find work-arounds.

Companies don't change technologies in their products often. For example a product that was built on AngularJS is still viable and the company may have no plans to upgrade it. Pluralsight could do a better job of providing new courses on technology that's still useful, though somewhat dated; like AngularJS for example.

Pluralsight has a bad habit of throwing all their courses in a large bucket. For example, when I log-in and look to see what new I often have to wade through courses on tools that a web artist or designer would use. I wish Pluralsight would categorize course and let us (their customers) flag what types of videos we wanted to see, or better yet exclude from our view.

Years ago, Pluralsight would let its customer download the courseware and that was great. I was disappointed when they stopped this feature.

I'd love to see more course where the goal is to build a particular type of software. For example, lets have one where you build a blog using ASP.NET and deploy it to Azure. Let have one where you build a survey application, etc. Learning technologies is great, but I'd love to see courses where the goal is to build a particular type of application.

Support

Articulate Studio8.0

Based on 2 answers

Overall support is great for issues that they are able to help with. Other times it seems like instead of fixing the bugs you are told to wait for the newest version so instead of getting a fix for free you have to pay to upgrade. I have found this frustrating

Alternatives Considered

Adobe Captivate is the tool I prefer to deliver software tutorials. If a project requires interactive, or non-linear delivery, Articulate Studio has more tools, more options, and can deliver a better, more interesting project with less effort than Adobe Captivate.

I think pluralsight's price point is a little better, and I think the depth and breadth of classes offered is oriented more towards my field than Coursera. While Coursera has a nicer interface, Pluralsight, at the time, had more classes and seems to be designed for enterprise use whereas Coursera is more for individuals

Return on Investment

Our organization must create training for individual locations that may have as few as 2 and as many as 50 employees. When you do that you can't purchase training and you need to make a lot of site specific courses even to separate video components. This is a cost effective way of providing for that need.

The negative might be the cost of the software if you are not going to use it for a large quantity of course work.