Okay, after literally hours of phone calls, trial-and-error, google searches and bugging the tech guys at my hosting company I finally found the fix. I’ll outline here in case anyone has this same issue in the future.

First of all this is a HUGE wordpress-mu issue. There are tons of folks out there with the same problem, which is apparently related to folks on dedicated servers.

The problem I finally realized was my FTP client couldn’t actually change the read/write on blogs.dir
I kept doing a chmod but didn’t see that it never took. Once I realized the problem I found out that somehow wordpress-mu creates new files/folders dynamically using apache:apache as the owner:group. So the server then denied the creation because it wasn’t the right “owner” for those permissions.

1) I turned off safe mode in Plesk. I’m hoping since I’m the only one in there, this won’t be too big of an issue.
2) I used an SSH login session to go to my wp-content directory
3) I did a chown OWNERNAME:GROUPNAME blogs.dir -R command
4) went back to my FTP session and did a chmod on the blogs.dir folder recursively

Well I was hoping this would work, but apparently it hasn’t fixed the issue. New users are not able to upload their profile photos as the system is creating new folders with the incorrect permissions. Is there any way around this without having to try and blow up my server by attempting an suPHP module?

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