— Seahawks Gameday —

Q&A

Frequently Asked Questions & Answers for Gameday

AUTISM TOOLKITS

Q: Where can I pick up an autism toolkit? What is included?

A: Fans can pick up a toolkit at the SW GuestLink Location on the Field Plaza, just south of the Pro Shop. The toolkits include noise cancelling headphones, ear plugs, sensory toys, a detailed schedule to help keep track of the game and an "I'M A-OK" identifier badge. The identifier badge can be worn as a sticker or band, displayed on a lanyard or kept in a wallet. The I'M A-OK symbol will help Seahawks fans recognize that a person has autism and give them an opportunity to help or simply be more patient, if necessary.

BEHAVIOR IN THE STANDS

Q: If someone is using obscene language or disrupting my gameday experience, who should I contact?

A: You can text-message HAWK12 (429512) at any point during the game to report fan activity that has disrupted your enjoyment of the game or to report spills or housekeeping issues that require attention. You may also contact the nearest usher or event staff member.

BRINGING LUGGAGE INTO THE STADIUM

Q: I'm coming straight from the airport to the game (or going from the game to the airport). Can I store my luggage at the stadium?

A: Unfortunately, we do not have a place to store luggage at CenturyLink Field. Clear bags that are 12" x 6" x 12" or smaller are allowed in the stadium provided that they do not contain items on our prohibited items list.

BRINGING OUTSIDE FOOD AND BEVERAGE INTO THE STADIUM

Q: What beverages can I bring into the stadium?

A: Full factory sealed plastic bottled water may be brought into the stadium for Seahawks games. Caps should be left ON. Also, empty personal plastic sports bottles will be permitted. Please note that cans, glass, thermos, or other containers are not permitted. Exceptions are made for baby bottles, beverages related to medical needs, and unopened, soft-sided single-serve containers (ie. juice boxes).

Q: What food can I bring into the stadium?

A: Seahawks fans may bring food into CenturyLink Field and CenturyLink Field Event Center on game days in clear plastic bags only. Coolers and large backpacks are prohibited on Seahawks game days (see Bag Policy).

CHILD TICKETS

Q: Do children need a ticket to attend a Seahawks game?

A: Children who have celebrated their third birthday are required to have a ticket to gain admittance to a Seahawks game. Children under three years of age are not required to have a ticket provided they sit on an adult's lap. As a courtesy to all fans and to comply with fire regulations, children should not sit in the aisles or walkways. There are no discounted tickets available for children.

CONCESSION QUESTIONS

Q: Why can't I bring my mixed drink from the Club Loft bar back to my seats?

A: This is a WA State Liquor Control Board policy which states that hard alcohol remain in a "controlled area". In this case that area is in the Club lofts and Club lounge.

COVERED SEATS

Q: How do I know if my seats are under cover?

A: The majority of the seats in CenturyLink Field are protected from the elements. The following general outline will serve to assist fans in determining whether or not their seats are covered. This information is weather and wind speed/direction contingent. Generally, the east side is known as the "sunny side", and in addition, will be more exposed to the elements.

FAMILY RESTROOMS

A: Yes, CenturyLink Field and CenturyLink Field Event Center has family restrooms equipped with baby changing stations. You can contact the nearest Event Staff member for directions.

FIRST AID STATIONS

Q: Where are the first aid stations located?

A: For guest safety and convenience there are several First Aid Stations located throughout CenturyLink Field and CenturyLink Field Event Center. In an emergency, please notify the nearest Guest Services representative for assistance or directions. First Aid stations can be found at the following locations:

Main Concourse: Sections 103, 119 & 141

Club Level: SW Concourse across from Club Suite 26

Suite Level: SW Concourse across from Suite 36

Upper Concourse: Sections 300 & 326

Automatic External Defibrillators (AED’s) are located throughout the facility.

FUNDRAISING OPPORTUNITIES

Q: I heard that nonprofit groups could fundraise by working in the concession stands. How can I sign my group up?

A: Yes, fundraising opportunities are available through First and Goal Hospitality. For more information click here.

GUESTLINK SERVICE LOCATIONS

Q: Where are the GuestLink Service Locations?

A: GuestLink Service Locations are stationed throughout the stadium to help with questions and concerns, to check strollers and assist in finding lost guests or items. Our GuestLink Locations are as follows:

Event Center: During hours of Touchdown City

Field Level: Across from Section 130

Main Concourse: Across from Sections 100 & 127

Club Level: Concierge desk at the Verizon Lounge, located on the south end of the Club Level

Upper Concourse: Across from Section 318

LOST AND FOUND

Q: If I lose something during the game, is there a way to check if it has been turned in?

A: The best thing to do during a game is go to a GuestLink Location immediately. They can check if anything has been turned in thus far. To check on a lost item after the game, contact CenturyLink Field Lost & Found at (206) 381-7544 or complete the form at http://www.centurylinkfield.com/lost-found/.

MILITARY

Q: Do you offer Military discounts on tickets?

A: We do not provide discounts directly from our office, but you can contact your local MWR office as they may have tickets available.

PARKING AROUND THE STADIUM

Q: Where you do recommend parking on a single game basis?

A: Since all of our on-site parking is sold out, we recommend the Union Station Garage on 4th Ave. or the Safeco Garage adjacent to Safeco Field. There are also a variety of private lots located south of Safeco Field or north of CentruyLink Field around Pioneer Square.

Q: If I carry a disabled placard, can I park on-site in the North Lot or CenturyLink Field Garage?

A: Unfortunately not. These locations are sold out on a full-season basis. If you do not have a prepaid season parking pass, it is unlikely that you will be able to park at either location. We do however have an ADA drop off area on 1st Ave. S and Railroad, right in front of the Pro Shop on the west side of CenturyLink Field. This is a great place to drop off ADA guests while you find alternate parking.

Q: I want to be dropped off at the "Drop Off Area." Where is that?

A: The drop off area is located on the west side of CenturyLink Field in front of the Pro Shop. The only way to access the drop off area is from 1st Ave. S and Railroad. This area is available both before and after every game. Please be patient and follow police instructions as this area can get congested close to game time.

Q: I am a Season Ticket Holder and would like to purchase a full-season parking pass. Is there anything available?

A: Parking passes are extremely limited. Please contact your Account Representative at (888) NFL-HAWK to discuss any available options. Our North Lot and CenturyLink Field Garage are completely sold out, but we sometimes have options available in nearby garages.

Q: Is there RV Parking available at CenturyLink Field?

A: No, due to limited space we are unable to offer RV parking at CenturyLink Field.

Q: Where can I find pregame traffic and parking updates?

A: Tune your radio to KIRO 710AM. They will provide traffic updates and suggestions as to where to park if you are not a pass holder.

NURSING

Q: I am a mother bringing my infant to the game. Is there a private place for nursing?

A: Yes, we are pleased to offer The Mother's Room, located on the SW Corner of the Suite Level. It can be accessed by the SW elevators. The Mother's Room is a private space where moms can nurse, pump and spend some quiet time. The room has soft lighting, comfortable chairs and electrical outlets. It also has a convenient changing table and hand washing sink.

TAILGATING

Q: Can we tailgate at CenturyLink Field?

A: Tailgating is not permitted on CenturyLink Field property. For those fans interested in tailgating, we recommend the parking lot located at 8th and Holgate. It is about a 10 minute walk south of CenturyLink Field and is sold on a game-by-game basis on site.

Q: What is American Family Insurance Touchdown City?

A: American Family Insurance Touchdown City is a pregame experience that has something for fans of all ages and interests, and food includes food & beverage specials prior to kickoff. It is a great option in place of a tailgate!

Listen AND watch while 710 KIRO kicks off game day for the pre-game broadcast LIVE from Touchdown City

Free face painting - That's right, we'll get you ready for game day, face paint and all at the "Get Your Game Face On" station.

Sea Gals Meet & Greet - Meet members of this year's squad from 11:30 to noon before each game and see them perform with Blue Thunder!

Purchase the latest Seahawks gear including the customized Seahawks jerseys from the Seahawks on-site Pro Shop Kiosk located on the east side

Admission is free and open to all Seahawks fans three hours before each home game. American Family Insurance Touchdown City is located inside the CenturyLink Event Center, which is connected to the South end of CenturyLink Field.

SINGLE GAME TICKETS

Q: Are single game tickets still available?

A: To see what tickets are currently available and for more information, please visit Seahawks.com/Tickets. If the game you are looking for is sold out, you can also purchase tickets through our secure secondary resale marketplace, the NFL Ticket Exchange.

Q: How do I buy away game tickets?

A: The Seahawks do not sell away game tickets. Please call the home team or go to www.primesport.com for travel packages.

TICKET SAFETY INFORMATION

Q: How can help ensure my tickets are only used by me on gameday?

A: We love seeing fans share their excitement by posting about their tickets but please remember the importance of keeping your ticket barcodes private. Do not post pictures of your active ticket barcodes on social media or other platforms which can compromise your ticket information and make it more vulnerable to theft. Stick to posting photos without the barcode or with the front cover of your season ticket booklet only.

As a reminder, the NFL Ticket Exchange powered by Ticketmaster, is the official resale marketplace of the NFL and is the only verified resale market for Seattle Seahawks home game tickets.

TICKET SCALPERS

Q: I see people selling tickets outside of the stadium. Is this legal?

A: It is illegal to sell tickets at any price on CenturyLink Field property. We have added extra security and police patrols to help deter this bothersome practice.

Q: Is it safe to buy tickets off the street? They claim to have some great seats.

A: It is absolutely NOT safe to buy tickets from anyone selling on the street. Most of the time these tickets have been reported stolen, are counterfeit, or missing from someone's mailbox. Fans who choose this route, do so at their own risk. The Seahawks assume no responsibility for tickets purchased anywhere other than authorized Seahawks sources. We encourage our fans to purchase tickets only through Ticketmaster.com or through our secure secondary resale marketplace, the NFL Ticket Exchange.

WHERE CAN I FIND ______?

ATMs

There are ATMs located on Field Level at sections 132 & 138, in the Main Concourse at sections 103, 118 & 144, in the Delta Sky 360 Club level at sections 205 & 231, and in the upper level at sections 303 & 329.

Baby Changing Stations

For your convenience, baby-changing stations are located in all family restrooms throughout CenturyLink Field and CenturyLink Field Event Center. Family restrooms are located on the Main Concourse at sections 118 & 126, in the Delta Sky 360 Club level at sections 212, 215, 222 & 232, in the Suite Level across from Suite 36, and in the upper level at sections 302, 315, 322 & 343.

Family Restrooms

Family restrooms with baby-changing tables and chairs for nursing are also available on the Main Concourse at sections 118 & 126, in the Delta Sky 360 Club level at sections 212, 215, 222 & 232, in the Suite Level across from Suite 36, and in the upper level at sections 302, 315, 322 & 343.

Bike Parking

Bicycles may be parked at the bike racks on the North Plaza at the owners' risk. Bikes may not be locked to fences, posts, trees or signs.

Box Office

The CenturyLink Field Box Office is located in the northwest corner of the stadium. Ticket sellers are available six days a week to assist you with all CenturyLink Field events. For Seahawks football event information, please call (206) 682-2800. For all other CenturyLink Field events, please contact (206) 381-8057.

Concession Stands

Drinking Fountains

Drinking fountains are located near the restrooms on all levels of CenturyLink Field and CenturyLink Field Event Center. On the Upper Concourse there are 27 fountains, on the Club Level there are 4 double fountains, on the Main Concourse there are 16, and on the Field Level there are 6.

Elevators

CenturyLink Field is equipped with two elevators in each of the NE, NW, and SW corners of the stadium, providing service to all levels of the facility. Elevators are also located at the north and south ends of the parking garage, as well as the southeast corner of the Event Center. Elevator service is available to Delta Sky360 Club Seat Holders, Suite holders and guests with disabilities or difficulty climbing stairs and ramps. For convenient access to the upper level, an express elevator is also available in the NW corner.

First Aid Stations

Main Concourse: Sections 103, 119 & 141

Club Level: SW Concourse across from Suite 26

Suite Level: SW Concourse across from Suite 36

Upper Concourse: Sections 300 & 326

Automatic External Defibrillators (AED's) are located throughout the facility.

GuestLink Services

Event Center: During hours of Touchdown City

Field Level: Across from Section 130

Main Concourse: Across from Sections 100 & 127

Club Level: Concierge desk at the Verizon Lounge, located on the south end of the Club Level

Upper Concourse: Across from Section 318

Nursing

Located on the SW corner of the Suite Level. It can be accessed by the SW Elevators.

Police

For your safety and convenience, Seattle Police Department and King County officers are stationed throughout CenturyLink Field and Event Center. If you have an emergency, please notify the nearest CenturyLink Field staff member representative immediately.

Ramps

Four ramps are located in the southwest, northwest, northeast and southeast corners of the stadium. All ramps access the upper levels of the stadium and are ADA-compliant. Staircases are also adjacent to all ramp locations.

Restrooms

Restrooms are located throughout CenturyLink Field and CenturyLink Field Event Center and are all ADA-compliant. Baby changing stations can be found in all Family Restrooms located throughout the facility. Family restrooms are located on the Main Concourse at sections 118 & 126, in the Delta Sky 360 Club level at sections 212, 215, 222 & 232, in the Suite Level across from Suite 36, and in the upper level at sections 302, 315, 322 & 343.

Will Call Windows

Public Will Call windows are located at the northwest Box Office. Press and Player Will Call is located at the southwest Box Office. All windows open 3 hours prior to kickoff.

A picture ID is required for all Will Call ticket pick-ups. The credit card used to purchase tickets is also required for Ticketmaster Will Call pick-ups.

Wireless Internet

Wireless Internet is available throughout CenturyLink Field. Access to the stadium networks can be found at VerizonWifi for Verizon customers and CenturyLinkFieldWiFi for non-Verizon customers.