ESTIMATED ORDER PROCESSING TIME + SHIPPING TIMESclick here for information

All orders ship from our CALIFORNIA warehouse. Please review the table below for the Estimated Delivery Time for most orders traveling cross country. Shipments to the Western US States generally take 1-3 business days.

Shipping Method

Approx. Processing Time

Approx. Shipping Time

Total Time

Fedex Ground

1-2 Business Days

3-6 Business Days

4-8 Business Days

Fedex 3 Day Air

1-2 Business Days

3 Business Days

4-5 Business Days

Fedex 2 Day Air

1-2 Business Days

2 Business Days

3-4 Business Days

* These are not guaranteed delivery dates and times will vary shorter or longer depending on the product ordered and it's destination. These are only estimated delivery time for shipments.
**OEM Parts and Accessories, please add an additional 5-10 business to process the order before shipment.

IMPORTANT ORDERING INFORMATIONclick here for information

*International Orders: Rims, Boots, Large Gear Bags, and Oversized Items are subject to an oversize Shipping fee per item. Please View our International Shipping Rates for full details.

*International Orders: We Are Not Responsible for any Lost Packages Or Fees once it has arrived at Customs.

Shipping and handling fees are non-refundable. Call 1-805-484-2000 to request a Return Authorization (RA) within 30 days of delivery date. Any damaged goods or order discrepancies must be requested within 48 hours. We cannot accept returned merchandise without a RA. You must return items within 15 days of receiving an RA# or it will be refused. The items will be inspected for appropriate resale (not used/washed, contains manufacturer tags, in the original packaging) before store credit is issued. Items shipped in the manufacturer product box with a shipping label stuck to it will not be accepted.

Effective April 23, 2015 Returns will be issued as store credit in the full amount of your order (excluding shipping fees) or a refund minus 20% restocking fee to the original payment used on your order. For orders purchased with a Motocrossgiant gift card, we will refund the balance to the same gift card or we will issue you a new gift card. Store Credits usually take 7-10 business days from the time we receive your item(s).

The following items are NOT returnable:

Personalized items (Ex. custom graphics, printed jerseys, wheels)

Items that are used, missing tags or original packaging

Opened or used electronic items

OEM Parts & OEM Accessories ordered using our microfiche

Gift Cards/E-Gift Cards

Close Out/Clearance Items

Casual Apparel, Swimwear, and Casual Accessories

Refunds

Refunds will be processed in the original form of payment. Refunds usually take 7-10 business days from the time we receive and approve your return. For merchandise purchased with a Motocrossgiant gift card as the sole payment method, we will refund the balance due to you back to the same card or we will issue you a new gift card. Shipping and handling fees are non-refundable.

The following items are eligible for refunds:

Aftermarket Hard Parts and Accessories in there original packaging, new condition (Non-OEM or Clearance)

Exchanges

Call 1-805-484-2000 to request a Return Authorization (RA) and inform the representative that authorizes your return what Color/Size you would like in exchange. Return the items with a copy of your invoice and list the Sizes and/or Colors you would like in exchange on the invoice. A shipping fee of
$5.99 to $13.99 will be charged to send the new items back to addresses within the continental United States. RA requests after 30 days of ship date are at our discretion.

Packages being shipped outside of the US will be charged the appropriate fee for the shipping method used. Please allow up to 7-14 business days for exchanges to be processed after receipt of your return.

CLEARANCE POLICYclick here for information

Any items specifically marked as Close Out are non-refundable & non-returnable. All Sales are final. No exceptions.