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Ottawa Regulations

Information for drivers

All rideshare drivers must meet certain requirements of the City of Ottawa's bylaw. We're here to help you through the process. Learn about Ottawa's bylaw and follow these steps to make sure you meet the requirements.

Ottawa ridesharing bylaw

Regulatory requirements for drivers

Background screening

Each year you must complete a background screening to drive with Uber. Visit your nearest Greenlight Hub to complete a background screening. It checks your driving record and criminal history. Be sure to bring your Ontario driver’s licence and 1 other piece of ID.

Vulnerable Sector Check

To start driving with Uber in Ottawa, you must complete a one-time Vulnerable Sector Check at your local police station or online.

Cash trips and street hails

It's important to know that cash payments for Uber trips are not allowed under the City of Ottawa's bylaw. It's also against the bylaw to solicit or accept requests that are not pre-arranged using the Uber App—like street hails or picking up riders at taxi stands. These actions could result in fines from the City of Ottawa and your account may get permanently deactivated.

Vehicle insurance

Ontario has approved an insurance policy from Intact Insurance designed specifically for ridesharing. Drivers are still required to maintain a personal insurance policy.