The character of the discourse we have in love or in disagreement, in politics, business or family, defines the character of our person. That is to say, it is our choice to use divisive language and framing to discuss the issues we care about but in so doing we limit our own capacity for sound judgment, common sense and compassion.

In 2008 I delivered a keynote at a conference on law and journalism. The mood among the journalists present was one of palpable contempt for blogging and “citizen journalism.” You would think we were witnessing …

I came across this word today while attending (virtually) a session “What Comes Next For the Web.”
Apophenia is the experience of seeing patterns or connections in random or meaningless data. The term was coined in …

About Joshua-Michéle Ross

I am a digital strategist focused on how technology opens new possibilities for social transformation and innovation within business. I am a Partner and Director of Digital, EMEA for Fleishman Hillard. I blog here, on O’Reilly Radar, and am a contributor for Forbes.com.