Lumber Liquidators is committed to responsible business practices as a central operating philosophy of our company. To that end, our lumber sourcing complies with U.S. laws and regulations including the Lacey Act, which prohibits the illegal trade of wildlife, fish, and plants, including lumber.

In addition, we work directly with a select group of vendors and mills with whom we have cultivated long-standing relationships to ensure the legal and environmentally-responsible sourcing and production of our products. Our suppliers agree to comply with our Supplier Code of Conduct with Respect to Environmental and Social Responsibility which requires, among other things, that their operations and the products they supply to us comply with all national and other applicable laws and regulations for the countries in which they operate.

We visit our suppliers’ mills and forests and assess their adherence to our code of conduct and its protocols concerning environmental, labor and health and safety matters. In the past, we have stopped using certain suppliers because we were not satisfied with the credibility of their responses to detailed questions about compliance issues and we regularly decline to pursue business with potential new suppliers that cannot provide evidence of compliance with applicable laws and regulations.

All of our Brazilian suppliers are members of the government-sanctioned Sisflora system which tracks harvesting plans and timber sources for the timber industry in Brazil.

Feel free to contact our product specialists with any additional questions or to further discuss your project. Thank you for your inquiry.

Yes it can. With proper installation and care this flooring will last for years in this application. You can find complete care and installation instructions on the product page by clicking on the specs tab and then clicking on - Installation Guide.pdf Thank you for your question.

For complete Underlayment application information; Please go to our Website @ LumberLiquidators.com and at the bottom of the page click on Flooring 101, enter –LL Underlayment Guide- , enter, then click on the PDF to open. Thank you for your inquiry.

Answered on 4/6/2012 by customer care 2

Q:

My floor is not very level , it has hills and valleys how can i use this product or what must I do to prepare the floor for this product

Unfortunately I do not have access to inventory but our Sales Department can look for inventory nationwide to see if it is available in one of our store locations. Please call our Sales Dept. (800) 476-0007 for availability of this product. Thank you for your inquiry.