Privacy Policy

Old World Tiles is committed to ensuring the privacy of your information. We understand how important the privacy of your personal information is to you. The following statement addresses relevant privacy issues for Old World Tiles. However, if you have any further questions relating to this privacy statement, please do not hesitate to email us.

The type of information that we collect from you will depend on what products and services you use on the website. When you request information from us, we will request personal information such as your name and address, your e-mail address and a contact phone number. This information is important so we may contact you when necessary on issues relating directly to the product or service.

When receiving customer data it is passed through a secure server using encryption technology to ensure that your information is protected when being sent over the Internet.

All customer information is protected from unauthorised access through the use of secure passwords and user logons or other security procedures. We will not provide your information to third parties.

All of our tiles are handmade and hand painted. Slight variations in each tile's size, weight and paint should always be expected. Some crazing marks will be noticeable and the tiles may not be perfectly flat or square. These characteristics are not faults. The imperfections of Talavera tiles are what give them their antique look, personality and charm. Talavera tiles are a form of ceramic art and should not be compared to machine-made tiles.