Frequently Asked Questions

A window will appear called Mail Setup – Outlook. Under the Profiles heading, click Show Profiles.

A new window will appear called Mail. Select the Add button.

Another window will appear called New Profile. Give the profile a distinguishing name such as MyMail and click OK.

A window will appear called Add New Email Account. Fill in your MyMail Information.

Your Name: Last Name, First Name

Email Address: yourusername@lakers.mercyhurst.edu

Password: Your Mercyhurst Email Password

Retype Password: Your Mercyhurst Email Password

Click Next. A window will appear that checks the network connection and searches for your username. Another window will also appear during this process to connect to outlook.office365.com. Type in your information: