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In today’s competitive era, quality is a prime factor, quality output from any Document Scanner on Scanner`s repeat performance. To get repeat performance,Scanner maintenance is the key factor. To maintain and repair thescanners requires special skills. Every organization may not have a specialized service teams to take care of the scanners. We do.

As a result of the constant yearly training of the highest caliber, we strongly believe thatForefront Technologies is the best channel of support when maintaining your scanners. Inorder to help our customers get the best throughput from the scanners, we have introduced the concept and services of Forefront Technologies Annual Maintenance Contracts for Document Scanners.

We understand that the responsibility does not end, but starts after the warranty period has expired. Customers that avail our Annual Maintenance Contract are also provided with updates on recent developments on Document Imaging Solutions. Service personnel’s from Forefront Technologies always keep track of essential spare parts and make sure the scanners are in the best condition, and more importantly, keeping you, our customer, satisfied.

Not only this, the distributed products and services fromForefront Technologies come with a promise of unmatched quality which offers complete peace of mind to the Customer. For complete upkeep and smooth running of the scanners, Forefront Technologies also offersonsite preventive maintenance to make sure that they are working in good condition at all times.

We provide several types of service contract programs that can be extended with the purchase of scanners or after purchase of scanners withduration of 12 months.

Preventive Maintenance Contract (PMC)

This PMC provides preventative maintenance that improves scanner performance and productivity and convenient / handy delivery and replacements of consumables kit(s) that wear naturally during normal use. And it serves as an indispensable preventative maintenance that helps improve performance, reduce service costs, and keep your scanner running at peak performance.

Preventive PLUS Maintenance Contract (PPMC)

This PPMC provides preventative maintenance that improves scanner performance and productivity and convenient / handy delivery and replacements of consumables kit(s) that wear naturally during normal use and possible enhanced life by using the factory recommended cleaning kits. And it serves as an indispensable preventative maintenance that helps improve performance, reduce service costs, and keep your scanner running at peak performance.

Comprehensive BASIC Maintenance Contract (CBMC)

This CBMC provides all the advantages of PPMC, plus it reduces unnecessary service calls by offering training in scanner product features and routine maintenance

Comprehensive PLUS Maintenance Contract (CPMC)

This CPMC provides all the advantages of CBMC in addition to the Exchange Service offers whole-unit on next business day replacement for scanner equipment that cannot be repaired through technical support to help minimize downtime and quickly gets you back to scanning and back in business

It is not a surprise that Forefront Technologies is one of the leading players in theDocument Imaging Solution Industry in Middle East and the testimonials of the customers alone, speaks for itself.