I placed an order on your site on 23 August with Gray and Osbourne using the code Bank2 and got confirmation of the order, but I never received the goods from Gray and Osbourn and when I rung them today they said that they did not recognise the discount code which for them was always a numerical code, and the order had never gone on the system. I am confused as to what happened as I printed off a confirmation of the order.

20% off

20% off
20% off your first order using promotional code @ Gray & Osbourn