Great mission, Benefits, Pension, Caring Leaders, Advancement opportunity. AAA offers great pay and benefits. There are 3 sales trip contests every year. You are directly benefited for working hard through compensation, recognition, and rewards.

Great Benefits including Pension. Professional autonomy and laid back environment, if you get the right manager

Cons

The money used to be great and everyone was happy and upbeat. Then they took on some bogus markets and way over-hired to staff for those markets. There are way too many people to handle the slow lead volume now. But they still have to pay benefits for all these people, improve computer systems, spend money on marketing in these trash states, train the army of new hires so they've cut pay in sneaky ways. They're funneling leads away from veterans toward the lower paid newbies. They've greatly increased the minimum monthly goal and taken away certain bonuses and accuracy incentives from a whole lot of people, all at once. Bottom line, the goal has gone up significantly and the pay has gone down significantly. = Writing more insurance, taking more chances at losing accuracy bonus, working harder and longer hours, for less pay. Also, Your quality of life and even schedule is determined by favoritism. It all comes down to the luck of the draw as to who you get as a manager. Only a couple mgrs in the whole building are helpful. The rest are there as little as possible, do as little as possible, and don't want to be bothered to answer questions or help. Mainly because they don't know the answers themselves. Leaving us to go off in search of anyone who will help, too afraid to ask our own boss for help for fear of being chastised and made fun of, in front of our peers. We get berated and made to stay extra hours or come in on the weekend if the goals they bonus off of aren't met, yet we get paid very little on those extra things and are having trouble making half what we used to. It's gone from a great job to a culture of fear and resentment within the last two years.

Management is corrupt. Everything in this office is based off of favoritism. Work/Life balance does not exist unless you are a top seller. If you consider yourself a good/average or below average selling agent expect to get harassed and to work on the weekends. When you get harassed do not bother going to HR because they are all good friends with DSU MANAGEMENT And will be quick to find a reason to get you fired. You might actually like the work environment if you are assigned a good manager - the 2 out of the 8 of them. If your manager is actually at work do not think about asking for assistance. They don't like to be bothered with questions - you will be referred to your guidelines. Your neighbor who is a favorite will pick up only sales calls while your phone is nonstop transfers. They say they have no control over calls but they do test calls all morning long and your phone skills will be changed constantly without your knowledge. Discrimination- yes. Harassment- yes. Management protection for employees- NO. Management protection for Management- YES.

Advice to Management

If many people complain about the same things or about the same person when do you finally take lead and put your personal relationships aside and take action like a manager should? "Someone is always watching" - BDMSo lead by example and change the DSU ATMOSPHERE.

No room for advancement, upper management are rude and ignorant, new insurance manager rather focus on finding ways to get agents in trouble or make them lose their job then better the overall performance in the company, high turn over rate because employees are treated unfairly

Advice to Management

For senior management please hire new managers that focus on finding ways to make the company better than finding ways to push people out.

Branch managers will blatantly lie and throw you under the bus for their own mistakes. HR tells your managers whatever you tell them about. Tons of drama on the work place. Well fire you with no warning for something you have proof your manager did and not yourself.

Advice to Management

Be a manager. Stop working from home and actually take time to coach and train your team.