Before shipping a product for service, please fill in the service request form and insert it inside the package. For warranty claim, the proof of purchase is mandatory. To not incur in additional costs (€ 40,00), please: remove cassette sprocket, discs from the hubs, tires and clean rim from the latex.

IMPORTANT! After your confirmation you will receive a summary e-mail that shall be printed and accompany the product inside the packaging or alternatively, you can fill out the paper form downloading it from here. The wheels shall be send to the address indicated below.