Cactus Communications is a pioneer in language services, offering English editing and other services to researchers and organizations worldwide. Our team of freelance and in-house editors edits and reviews cutting-edge research manuscripts so that they meet international standards of academic and scientific English. CACTUS is ranked one of the top 20 companies to work for in India

We are looking for an editor for our Molecular Biology team. As an editor at CACTUS, you will

In this short video, one of our Cactizens talks about how she joined CACTUS right after college and how she grew from editor to Associate Vice President in just 6 years. youtube.com/watch?v=I0V-r3SNSUE

Desired Candidate Profile

Essential skills and expertise

A Bachelors/Masters/PhD degree in any of the life sciences or medicine related areas

Excellent written English skills and attention to detail

Ability to multitask in a deadline-driven environment

Familiarity with creating and formatting manuscripts in MS Word, PDF, and LaTeX .

About Company

Cactus Communications Pvt. Ltd. http://www.cactusglobal.com Cactus Communications is a leading provider of scientific communication services to more than 60,000 clients across 116 countries. In line with its mission—to enable growth through effective communication—CACTUS offers specialist academic editing, medical communications, publication support, transcription, translation, and training services to individuals and corporations across sectors such as academia, publishing, and pharmaceuticals.

Combining the rich experience of a multi-national, multi-functional team; the peerless capabilities of over 1400 language and business professionals; and ingenious technological innovation, CACTUS helps researchers, journals, universities, and corporations achieve their publication goals. The CACTUS culture is an eclectic yet inclusive one, where people from different countries and professional backgrounds come together to form a global team that pursues excellence, prizes integrity, and works as a unified client-focused organization.

Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.

Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.

New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases