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Alternative Medicine powered by Healthways FAQs

Q. What is Alternative Medicine?

A. Alternative Medicine is any one of a variety of systems used for healing or treating disease (as acupuncture, homeopathy, or herbal medicine) not included in the traditional medical curricula taught in the U.S.

Q. Why is Alternative Medicine needed?

A. More and more patients are finding that alternative medicine has a great deal to offer, especially for treating chronic conditions with which Western Medicine has little success. The vast majority of patients do not see conventional and unconventional therapies as an either/or proposition. Rather, they seek to make informed, personal choices about how to integrate both.

Q. What kind of problems does Alternative Medicine deal with?

A. Alternative Medicine has been used to treat a vast array of both physical and emotional ailments, from back problems, anxiety, headaches, and chronic pain to cancer or tumors.

Q. How much can I save with this benefit?

A. The exact amount you save depends on the provider you choose. Network providers offer discounts from 10% to 30% off of their standard rates. After you choose a provider, it is recommended that you call the provider’s office to learn what discounts are offered.

Q. Is there a limit on how many times I may use the Alternative Medicine benefit per year?

A. No. You and your legal dependents may use this benefit as often as you wish.

Q. Can I go to any Alternative Medicine provider to receive a discount?

A. To receive a discount on services, you must go to a participating provider.

Q. Is there someone who can answer questions about this discount benefit?

A. Yes. Call the toll free number on the back of your membership card. Customer Service Operators are standing by to answer any questions.

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DISCLOSURES

This discount card program is NOT insurance, not intended to replace insurance, and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CRM 5.00. It contains a 30-day cancellation period, provides discounts only at the offices of contracted health care providers, and each member is obligated to pay the discounted medical charges in full at the point of service. For a complete list of disclosures, please click here. | Limitations, Exclusions and Exceptions | Discount Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475, Dallas, TX 75380-3475.