Appointment Policy

At Lifetime Dental USA, we value your time and understand that things can change in your schedule. We have created a very streamlined communication platform to make it easier than ever to contact us. In order to make this communication convenient for you, please make sure you provide us with your email and cell phone number. We take the personal information of our patients seriously and your email and cell phone number is only used to contact you regarding your reserved appointments.

Here is how the process works:Appointment Reminders:

Email or text messages are sent to you the day you book your reserved appointment. You can add this directly to your phone calendar.

You can reply to any email or text message to contact the office.

Text message is sent the day of your appointment to give you a quick reminder.

Please make sure you have confirmed your appointment prior to this final text message. (Read below)

Confirming your reserved appointment

We value your time and have reserved the doctors time to see you. To ensure that you keep this reserved appointment, you need to confirm through email, text message, or phone.

We will start this process 1 week prior to your reserved appointment time and you have to simply reply to us that you can still make it.

We will try and contact you a total of 5 times through email, text and finally phone. If we hear back from you during any of those attempts, we will not contact you anymore until the day of your appointment as a reminder.

If you plan to change your reserved appointment time, we require a notice of 2 business days.

If you do not confirm your appointment within 2 business days prior to your appointment, you will lose your reserved appointment time and would have to reschedule.

Changing your reserved appointment

We understand that your schedule can change. We’ve made it easy for you to contact us through:

Email

Text

Phone

If you plan to change your reserved appointment time we require a notice of 2 business days.

By giving us enough notice, it will ensure that we can still provide you with the most convenient times to see our doctors.

If you have any questions regarding our appointment policy, please contact us anytime for further explanation.

What our patients are saying:

Great Experience for Kids

"When I scheduled my 3-year-old's very first dentist appointment with Lifetime Dental of Leola, I specifically asked for someone who was good with wiggly kids and they said that all of their staff were. I was hesitant with that response. But after her 2nd visit, I've come to believe it. Everyone in the office who has interacted with my daughter has made her feel completely at ease while at the dentist and she now gets excited to go. I would definitely recommend Lifetime Dental of Leola for young children."

Crystal S.

"All customer service was very good. This has always been my impression. The oral hygentist I had this time was also very good - in fact - great! The best I've ever had at this office."

Anita B.

Best dental experience

"I have always had a fear of the dentist, however this office and their team completely changed my outlook. Instead of scolding you for not flossing everyday or having a cavity - they take the time to educate you and inform you of what is going on. It is not just a denitist appointment but something greater. I could not recommend this office more !!"

Emily L.

Enjoying your dental visit!

"We very often tend to put our dental at the middle of our health list, and finding the "Right" dentist and their staff is the key to getting the deed done and feeling comfortable. I feel the skill and joyful personalities keep me wanting to continue good dental health. I appreciate have things explained to me b4 we begin, so I am ready for the procedures. I also make my husband go and even with perfect teeth in his 30's he is now in his 60's are not as perfect. He also has good vibes so he cooperates. We Love this dentist and we would recommend her 100percent! "

M F.

Professional, sensitive and empathetic

"I travel from Lancaster County after relocating 2 years ago. I appreciate Dr. Kedar and Cindy so much. I feel like family. Everyone in the otﬁce is friendly, professional and concerned"

Gail H.

Best office ever

"Everyone is top notch at what they do. And they actually care about you, go figure in todays world.;-)"

DOM T.

New Place, Same Great Staff

"Visited the new location today. it was very nice and everything was brand new! The place looks great and the people there are always very friendly! Had a little bit of a wait. but deﬁnitely worth the service!"

Gary P.

high quality service and friendly

"Lifetime Dental provides a friendly, pleasant, professional atmosphere and I would recommend it to others, in spite of the fact that l dislike going to the dentist!"

Shelva B.

High quality exam

"I have never had such a thorough dental exam. The staff explained each step of the exam and cleaning. Dr Ed went over and above in his exam and explaining what showed on the x-Ray, using my hands to show me what he was talking about. I am so happy I chose this dental practice. Now my granddaughter and daughter are planning on becoming patients."

Sherry M.

Professional

"Always a great experience to see the smiles on everyone in that olﬁce. The staff did not proceed with my care without calling my cardiologist concerning my recent Stent Insertion. I‘ll be returning for my lifetime"

Noel P.

Cutting Edge

"I have been a patient for over 10 years. The office is small but their service isn‘t. Dr. Pakman 8. his statf are personable, professional, & reliable. They keep up with technology & today I had the best experience with X-Rays. Dr. Pakman treats you like family but even better - he gives out the BEST tooth brushes! Thank you Holly & Dr. Pakman - you are greatly appreciated."

Stephanie H.

Hygienist "Holly"

"Holly cleans my teeth better than any one I've ever had! Friendly, Caring and Pain Free. Sad to see the two front desk girls go. (Jan and Jamie)..they made the office experience at Dr. Pakman‘s a pleasure with their friendliness, expertise and problem solving skills with inurances throughout the years! Do not care for all the buttons to be pushed to make an appointment.....this is not a big corporate office! New girls were friendly!"