Great Staycation we ever had, although had bad experience with the concierge who we booked for day t”

We were shocked and very disappointed about that "ANTHONY" guy who charged our day tour to our room and yet because I forgot about it, I paid him 2000 pesos and he still accepted the money and did not honestly honor that he has received the cash money, I booked this hotel to relax and see a few places of Cebu before we fly to El Nido.
I am veyr thankful to the Hotel Manager, Concierge Manager and Chief Security Personnel for dealing with the issue created by this staff member...
IN HOTEL INDUSTRY THEY MUST EMPLOY PPL WHO ARE HONEST AND NOT THIEVES, What is a simple $50 or 2000 pesos... OMG, why not admit mistakes? I went very sick after bcoz of stress and high blood pressure bcoz of anger.
I find the hotel very excellent, its happy hours, the blue bar, and its gastronomic food buffet during breakfast and dinner, Pool Resto staff are great, also the restaurant from inside, I don't mind giving tips to them bcoz they really look after me. They offer lots of services such as extra tablea hot choc drinks and mangoes with stickly rice during buffet brekky.
The Hotel is a bit far from the malls and other tourists spots, but you may hire a taxi or van or organise with the tour company adjacent to the hotel.
YES, I enjoyed my stay and will do recomment this hotel.

Ocenjeno 08 junij 2017

Ali je bila ta ocena v pomoč?
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10,0

Jane iz Singapur

Družina s starejšimi otroki

Continental klubska soba

Bival/-a 2 noči oktober 2016

Great service”

The beds are comfortable and breakfast buffet offers a variety choices of food. Interior and exterior of the building is nicely designed.

Ocenjeno 31 maj 2017

Ali je bila ta ocena v pomoč?
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6,0

ronald iz Združene Države Amerike

Družina z mlajšimi otroki

Velika nadstandardna soba

Bival/-a eno noč maj 2017

not five star”

CHARGE FOR SAUNA USE??? SOMETHING STRANGE ABOUT TAXI SERVICE -THEY DO NOT WANT YOU TO TAKE OTHER TAXI JUST THE ONES OUTSIDE HOTEL ?

Ocenjeno 29 maj 2017

Ali je bila ta ocena v pomoč?
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8,8

Gladys iz Filipini

Družina s starejšimi otroki

Velika nadstandardna soba

Bival/-a 2 noči maj 2017

Buffet breakfast was excellent.Room well maintained.Will probably go back here.”

It was a little far from the airport and city.Traffic on our way to the hotel and traveling to other tourist spots.Experienced landslide nearby due to heavy rain.Got little bit scared with the landslide.

Ocenjeno 25 maj 2017

Ali je bila ta ocena v pomoč?
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7,6

jeni iz Filipini

Družina z mlajšimi otroki

Nadstandardna soba

Bival/-a eno noč maj 2017

Great service”

My daughter especially loved the pool. Thank you also for sending a complimentary cake for my baby and the early check-in. We also love the rooms and the staff were very helpful. Visit the Blu Grill at the penthouse for a beautiful view of the city. Best place to have some drinks and watch the sunset.

Ocenjeno 25 maj 2017

Ali je bila ta ocena v pomoč?
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6,4

sandra iz Filipini

Družina s starejšimi otroki

Nadstandardna soba

Bival/-a eno noč april 2017

Nice but old”

Wouldn't mind the drive at all but hope they spruce up the place. The carpet feels so dusty on the feet. Sheets are aged. Service was ok.

Ocenjeno 20 maj 2017

Ali je bila ta ocena v pomoč?
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9,6

Brian iz Združene Države Amerike

Družina s starejšimi otroki

Nadstandardna soba

Bival/-a eno noč maj 2017

Vrhunsko”

Best in the world

Ocenjeno 19 maj 2017

Ali je bila ta ocena v pomoč?
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10,0

yechiel iz Izrael

Družina z mlajšimi otroki

Velika nadstandardna soba

Bival/-a eno noč maj 2017

Very good”

Buffett to expensive.

Ocenjeno 14 maj 2017

Ali je bila ta ocena v pomoč?
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10,0

yechiel iz Izrael

Družina z mlajšimi otroki

Nadstandardna soba

Bival/-a eno noč maj 2017

Very good”

The buffet to expensive

Ocenjeno 10 maj 2017

Ali je bila ta ocena v pomoč?
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10,0

Marden iz Filipini

Par

Nadstandardna soba

Bival/-a eno noč junij 2016

nice hotel”

Spacious and accesible

Ocenjeno 09 maj 2017

Ali je bila ta ocena v pomoč?
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7,6

Lorelie iz Filipini

Družina s starejšimi otroki

Nadstandardna soba

Bival/-a 2 noči november 2016

Birthday weekend”

Celebrated my birthday here. The staff was very friendly and very attentive of my family's needs. It warmed my heart that they gave me cakes and wine. Loved my stay.

Ocenjeno 08 maj 2017

Ali je bila ta ocena v pomoč?
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8,0

Segismundo iz Filipini

Par

Continental klubska soba

Bival/-a eno noč maj 2017

Nice”

Nice

Ocenjeno 03 maj 2017

Ali je bila ta ocena v pomoč?
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9,2

cesar iz Združene Države Amerike

Samostojni potnik

Nadstandardna soba

Bival/-a eno noč april 2017

Great hotel”

Pro friendly and lovely staff, great view and great prices

Ocenjeno 03 maj 2017

Ali je bila ta ocena v pomoč?
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8,4

MARILYN iz Filipini

Samostojni potnik

Nadstandardna soba

Bival/-a 3 noči april 2017

Fantastično”

Housekeeping staff and Travel desk really stood out! I asked for an iron to press a dress that got a little crumpled and in about 2 minutes it was delivered at my door. Housekeeping was so solicitous and accommodating!
The only thing I was not happy about was the noise level. I was on the 16th floor but the noise of several events carried up there. It was hard to sleep before 11 PM one night and was awakened around 4 AM one morning due to these events. Hotel is located far from center of city, you can't walk to other restaurants and shopping areas.

Ocenjeno 01 maj 2017

Ali je bila ta ocena v pomoč?
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9,2

marites iz Filipini

Družina s starejšimi otroki

Nadstandardna soba

Bival/-a 2 noči april 2017

excellent hotel.foos is expensive”

location is far from the center but with free shuttle bus.wifi is good.our room is big and modern but does not include breakfast so we opted to buy for our breakfast and its expensive.

Ocenjeno 29 april 2017

Ali je bila ta ocena v pomoč?
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10,0

Trevor iz Avstralija

Par

Nadstandardna soba

Bival/-a eno noč januar 2017

Best Place to stay in Cebu City”

Staff are friendly every time I stay here and really enjoy the pool bar area. Rooms are great and value for money.

Ocenjeno 27 april 2017

Ali je bila ta ocena v pomoč?
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8,0

daryl iz Velika Britanija

Družina z mlajšimi otroki

Bival/-a 2 noči oktober 2014

The good”

I love this hotel it's good to stay here

Ocenjeno 24 april 2017

Ali je bila ta ocena v pomoč?
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8,0

Anne iz Filipini

Družina s starejšimi otroki

Velika nadstandardna soba

Bival/-a eno noč april 2017

Holy Weekend”

We had the opportunity to spend an overnight with the whole family. Everyone flew out to have a vacation in cebu and had a staycation at Marco Polo Plaza Hotel. Our stay is indeed pleasant and staff/housekeeping was excellent I ask for a lot of stuff like drinking water and ice and they provided it even beyond the working hours. Overall our stay was very good.

Ocenjeno 24 april 2017

Ali je bila ta ocena v pomoč?
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8,8

Sarah iz Velika Britanija

Skupina

Velika nadstandardna soba

Bival/-a 2 noči april 2017

Chilled few days after long flight”

We booked this hotel for our first two nights to have a bit of relaxation and recovery following our long flight from the UK. Ticked all the boxes. Great start to our trip.

Ocenjeno 19 april 2017

Ali je bila ta ocena v pomoč?
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8,4

Arlene iz Združene Države Amerike

Družina s starejšimi otroki

Velika nadstandardna soba

Bival/-a 2 noči april 2017

Great”

Buffet Restaurant is exemplary .satisfactory. room amenities , no hassle during check in

Ocenjeno 18 april 2017

Ali je bila ta ocena v pomoč?
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10,0

arlene iz Filipini

Družina z mlajšimi otroki

Nadstandardna soba

Bival/-a eno noč marec 2013

ok”

ok

Ocenjeno 15 april 2017

Ali je bila ta ocena v pomoč?
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10,0

grace iz Filipini

Družina z mlajšimi otroki

Velika nadstandardna soba

Bival/-a eno noč december 2016

excellent”

we hav a nice stay in this hotel.

Ocenjeno 15 april 2017

Ali je bila ta ocena v pomoč?
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6,8

Annie iz Filipini

Družina z mlajšimi otroki

Velika nadstandardna soba

Bival/-a eno noč april 2017

Prijetno”

I couldn't sleep properly the whole night and even in the morning. I had nightmares. There were ghosts at the room and in my dreams. I had trouble having a good sleep.

Ocenjeno 10 april 2017

Ali je bila ta ocena v pomoč?
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8,4

Michael iz Avstralija

Par

Continental klubska soba

Bival/-a eno noč marec 2017

Fantastično”

Clean and room nice.
Food a bit disappointed in preparation
Beef was almost rare, and after lunch there I developed a very sore stomach
This persisted and following day I was quite sick. Diarrhea and very dire stk ache with indigestion
Nurse attended to me on checkout
We were in the premier suites
When attending the restaurant on the ground floor, the letter we had said we had coffee, tea feee all day, but the people there asked us to go to the club room. But embarrassing

Ocenjeno 28 marec 2017

Ali je bila ta ocena v pomoč?
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10,0

Pawan iz Indija

Samostojni potnik

Nadstandardna soba

Bival/-a eno noč marec 2017

Vrhunsko”

Excellent all round hotel with best service and staff I have encountered in Cebu. However price has gone up considerably in last one year probably due to happy customers coming back. Only small complaint is gym only adequate for intermediate level users, advanced gym goers will find some essential equipment missing like heavier dumbells, Smith machine and squat rack. But overall hotel is top class.

Ocenjeno 26 marec 2017

Ali je bila ta ocena v pomoč?
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10,0

Edna iz Filipini

Skupina

Nadstandardna soba

Bival/-a eno noč januar 2017

Vrhunsko”

Very nice And clean hotel

Ocenjeno 26 marec 2017

Ali je bila ta ocena v pomoč?
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9,6

MYRNA iz Združene Države Amerike

Družina s starejšimi otroki

Velika nadstandardna soba

Bival/-a 2 noči marec 2017

Vrhunsko”

Quiet place far enough from city. Free Shuttles to and from SM Cebu, Ayala Mall and Robinson are offered which makes the the city and touring very accessible. Taxis are readily available. Breakfast buffet offering is great. Staff are very friendly and accomodating

Ocenjeno 20 marec 2017

Ali je bila ta ocena v pomoč?
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7,6

daryl iz Velika Britanija

Družina z mlajšimi otroki

Nadstandardna soba

Bival/-a eno noč november 2016

Zelo dobro”

Great place to stay good staff
The breakfast was the best would stay here again

Ocenjeno 15 marec 2017

Ali je bila ta ocena v pomoč?
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9,2

Christine iz Filipini

Družina s starejšimi otroki

Velika nadstandardna soba

Bival/-a eno noč junij 2015

Wonderful Service ”

Accommodating no-frills check in, and staff always go the extra mile.

Ocenjeno 14 marec 2017

Ali je bila ta ocena v pomoč?
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8,4

Sam iz Velika Britanija

Samostojni potnik

Continental klubska soba

Bival/-a 2 noči februar 2017

Great place, questionable value”

I opted for club continental room which was nice but not best value for money. Hotel in the hills away from hustle of city centre. Great breakfast buffet !!

Ocenjeno 12 marec 2017

Ali je bila ta ocena v pomoč?
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10,0

Cristina iz Filipini

Poslovni potnik

Nadstandardna soba

Bival/-a eno noč marec 2017

Vrhunsko”

Except for traffic going to this hotel, excellent is the only word I can say.

Ocenjeno 03 marec 2017

Ali je bila ta ocena v pomoč?
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10,0

ALEX iz Filipini

Par

Bival/-a 2 noči januar 2015

Great!”

Had a great time with my wife!

Ocenjeno 01 marec 2017

Ali je bila ta ocena v pomoč?
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10,0

Imants iz Latvija

Poslovni potnik

Continental klubska soba

Bival/-a eno noč februar 2017

Great location and service”

Excellent hotel and service. Staff were forthcoming with arrangements, midnight snacks table etc. Room had a spectacular view and I am yet to come up with anything I could complain about.

Ocenjeno 22 februar 2017

Ali je bila ta ocena v pomoč?
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9,2

Shane iz Avstralija

Par

Continental klubska soba

Bival/-a 4 noči februar 2017

Vrhunsko”

My wife and I stayed in the Continental Club, this was a good experience. The staff were very helpful and accommodating.
However at evening drinks and happy hour we were unable to get things like rice at the Club, we were happy to pay however they said we had to go to another facility at hotel.
The staff at breakfast were the best, we got a fresh mango every morning and they were awesome. The food was brilliant as well.
Overall a good stay, great staff and food. Thank you.

Ocenjeno 20 februar 2017

Ali je bila ta ocena v pomoč?
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8,0

Hee-Jun iz Južna Koreja

Samostojni potnik

Nadstandardna soba

Bival/-a eno noč februar 2017

Great room and friendly service”

Great room and friendly service,
but not good location, little bit far from downtown due to traffic jam.

Ocenjeno 15 februar 2017

Ali je bila ta ocena v pomoč?
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10,0

William iz Združene Države Amerike

Par

Velika nadstandardna soba

Bival/-a 5 noči februar 2017

Wedding”

made wonderful

Ocenjeno 11 februar 2017

Ali je bila ta ocena v pomoč?
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9,2

William iz Združene Države Amerike

Par

Velika nadstandardna soba

Bival/-a eno noč februar 2017

Nice”

Very Wonderful

Ocenjeno 11 februar 2017

Ali je bila ta ocena v pomoč?
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10,0

Isabelle-Lynn iz Filipini

Družina s starejšimi otroki

Continental klubska soba

Bival/-a 2 noči februar 2017

Perfect stay!”

The continental club service was great! It would have been better if the breakfast for the club members was of higher caliber.

Ocenjeno 10 februar 2017

Ali je bila ta ocena v pomoč?
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10,0

William iz Združene Države Amerike

Poslovni potnik

Nadstandardna soba

Bival/-a 3 noči februar 2017

Good”

Good stuff.

Ocenjeno 10 februar 2017

Ali je bila ta ocena v pomoč?
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10,0

William iz Združene Države Amerike

Poslovni potnik

Nadstandardna soba

Bival/-a 4 noči februar 2017

Wedding Happiness”

The hotel contributed to a nice wedding.

Ocenjeno 10 februar 2017

Ali je bila ta ocena v pomoč?
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6,0

Albert iz Filipini

Družina z mlajšimi otroki

Nadstandardna soba

Bival/-a eno noč februar 2017

needs renovation”

They have poorly designed facilities. Swimming Pool has no changing quarters. Shower area is quite far. Reception area is not accomodating. Room only has queen sized bed.

Ocenjeno 07 februar 2017

Ali je bila ta ocena v pomoč?
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8,0

Clem iz Združene Države Amerike

Samostojni potnik

Nadstandardna soba

Bival/-a 2 noči januar 2017

Meet my personal expectatuons”

The place was good, both in services and accomodations. Probably needs a little bit of upgrade in the room. Taxi service is a bit slow.

Ocenjeno 03 februar 2017

Ali je bila ta ocena v pomoč?
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7,6

jean-claude iz Francija

Par

Nadstandardna soba

Bival/-a eno noč februar 2016

Very satisfied ”

I have been very satisfied with this hotel up the hill : excellent breakfast , large room

Ocenjeno 03 februar 2017

Ali je bila ta ocena v pomoč?
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9,2

Mira iz Filipini

Družina s starejšimi otroki

Velika nadstandardna soba

Bival/-a 2 noči januar 2017

Great staff and value for money”

With every request We had, they tried their best to accommodate them. They were helpful, friendly and always smiling.
The hotel still looks and feels great.

Ocenjeno 02 februar 2017

Ali je bila ta ocena v pomoč?
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7,6

Amelia iz Hong Kong

Samostojni potnik

Nadstandardna soba

Bival/-a eno noč januar 2017

Solo traveller over Chinese New Year ”

Fantastic Chinese New Year celebrations :)
Nice room
Not too far from the airport
Would recommend a stay for only one night in commute onwards to somewhere else outside of Cebu city

Ocenjeno 01 februar 2017

Ali je bila ta ocena v pomoč?
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5,2

Sami iz Avstralija

Poslovni potnik

Nadstandardna soba

Bival/-a 2 noči januar 2017

Location is ok, facility is ok, value is ok”

This is not a 5 star hotel, it might of been when it was first built, it is tired and in need of major renovations otherwise.
I was not satisfied with the condition of the room been listed as a five star, but by saying these the hotel was clean, service was good, location was great, value for money????

Ocenjeno 30 januar 2017

Ali je bila ta ocena v pomoč?
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5,2

BRENT iz Združene Države Amerike

Družina z mlajšimi otroki

Nadstandardna soba

Bival/-a 3 noči januar 2017

Bed like sleeping on floor”

Staff nice

Ocenjeno 30 januar 2017

Ali je bila ta ocena v pomoč?
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8,4

Huan iz Kitajska

Družina s starejšimi otroki

Nadstandardna soba

Bival/-a 3 noči januar 2017

I have a very excellent Chinese New Year in Marco Polo hotel.”

Very good!

Ocenjeno 30 januar 2017

Ali je bila ta ocena v pomoč?
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7,6

tae iz Južna Koreja

Par

Nadstandardna soba

Bival/-a eno noč januar 2017

A good hotel but many Chinese ”

Everything was nice except neighbor guest. Chinese family next room was so noisy that i could not sleep well