Office 2010: the SharePoint factor – "The simple conclusion then is that to make sense of Office 2010 you need SharePoint 2010. The snag is that SharePoint is not something to roll out casually. Although it has a huge number of interesting features, it is also complex and easy to break. "

No Overall Control – a Future State of ICT – "To really address the gap between people in ICT and people who work in the Business (people outside of ICT) you actually need to start moving the competencies that IT Professionals have into the Business."

The Fate of the Semantic Web – "While many survey participants noted that current and emerging technologies are being leveraged toward positive web evolution in regard to linking data, there was no consensus on the technical mechanisms and human actions that might lead to the next wave of improvements – nor how extensive the changes might be."

What’s Wrong With CSS – "Most of all, what I've learned from this exercise in site theming is that CSS is kind of painful. I fully support CSS as a (mostly) functional user interface Model-View-Controller. But even if you have extreme HTML hygiene and Austrian levels of discipline, CSS has some serious limitations in practice."

WordPress-to-lead for Salesforce CRM – "People can enter a contact form on your site, and the lead goes straight into Salesforce CRM: no more copy pasting lead info, no more missing leads: each and every one of them is in Salesforce.com for you to follow up."

What is eSpace? | NHS CFH eSpace – “eSpace is a community based online collaboration tool dedicated to improving healthcare and wellness by sharing knowledge and experiences of technology enabled change.” via @dominiccampbell

What Is Open Government For? – “It is quite clear that, depending on what is the primary driver to be “open”, the meaning of openness changes, as do the effort put on different aspects of an open government strategy and plan.”

Fake Experts – “It is possible that the most frustrating thing ever is to have to sit through meetings with people who have declared that they’re experts, and then discover that they aren’t.”

The problem of incentives in knowledge work – “I’m struggling with the issue of incentives in organizations trying to promote improved knowledge management and more effective use of new collaboration tools such as blogs, wikis, and the like.”

MIT TechTV – The Future of Government/Citizen Engagement – "From the Mayor of Newark's tweets to the President's online town halls, technology has already changed how the public engages with their government. In a world of ubiquitous broadband, this interaction can radically change how government operates and develops policy. This panel will explore how broadband can transform government/citizen engagement."

Local by Social – "This document outlines how local authorities can use social media to achieve more for less. It also highlights the risk to councils if they ignore the technological advances of social media and the people using them."