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We have a contractor who builds 220 decks per year (season) here. We talked about this product and application.In spite of the "support desk" staff advising it would work, the issues began the day plywood was laid down.1. Plywood (even treated), is not meant to be used as a stand alone, finished look. ALL plywood uses a specific glue compound that will begin to deteriorate when left "on flat", within 2 to 3 years even with the slope on the deck.2. Treated plywood has a chemical in it that WILL repel water (short term), rot when used in a vertical application such as foundations (where any moisture will run down and off the wood btw) and will not allow proper penrtration of ANY other chemical.3. Plywood is designed by its very nature to be an underlay only, the glue will delaminate (seperation) without fail given an environment of 3-4 seasons.

One question you have to always ask any support staff is, "What are your credentials and experience with X product". As ludicrious as it sounds, I contacted their help desk and was told, "I'm a support rep for the company, and although I'm not a chemist, we see it work in MOST applications". Their fine print is as long as any pharmacy company. And it does say "try a small area initially to test the product first". Testing is leaving for a full season not an hour.

Point is this, we are looking for a solution over plywood and it's either dura deck (or equivilant), or take up the plywood and replace it with cedar or trex wood, as any "good" contractor will adivse you on or they may not be the best choice. ﻿

+Steven Bell The only confusion is from restore in the ability of their product! Its sad when a company that has a great name like Rust-O-Luem puts out a crappy product with a crappy support staff that is completely clueless. Just like most of the people leaving comments on this page!﻿

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Absolutely horrible at getting back to anyone, they mis-lead you, do not respond to repeated phone and email requests, are great at accepting your funds, and then if there are any issues, they do not return calls, hide behind a website and simply rather keep sending you garbage.
As far as I'm concerned if they were as good as they say they are, then keep an honest club by electing people who won't hide and never return calls.
As far as I'm concerned, this is THE worst group in the CMSA period!
If they want to respond to this I'd love to hear from them, otherwise I expect they will do just as they always have! Hide!

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Absolutely horrible at getting back to anyone, they mis-lead you, do not respond to repeated phone and email requests, are great at accepting your funds, and then if there are any issues, they do not return calls, hide behind a website and simply rather keep sending you garbage.
As far as I'm concerned if they were as good as they say they are, then keep an honest club by electing people who won't hide and never return calls.
As far as I'm concerned, this is THE worst group in the CMSA period!
If they want to respond to this I'd love to hear from them, otherwise I expect they will do just as they always have! Hide!