Privacy and data protection policy

OWNERSHIP

Pursuant to Act 34/2002, of 11 July, on the Information Society and Electronic Commerce Services, (LSSICE), we inform you that this website is property of the entity CLÍNICAS GINEMED S.L.P., registered at Calle Farmacéutico Murillo Herrera 3-41010 in Seville, Spain, with CIF (Spanish Tax ID) No. B-41850231. You may contact us by sending an email to ginemed@ginemed.es

It is expressly forbidden to copy, commercially exploit, transmit, modify or delete the contents of this website without express prior written consent from the owner. The owner reserves the right to modify, suspend, cancel and restrict the contents of the website, the links and information obtained through them, without giving prior notice. This privacy policy establishes the terms under which CLINICAS GINEMED S.L.P., as well as societies of the Group (hereafter “Ginemed”), handle personal data provided to us through this website:

Ginemed reserves the right to modify this Policy in order to adapt it to possible legislative changes that may apply, including jurisprudential or business practice changes, publishing it via this same link.

Affected users expressly accept that the legislation applicable to interpretation and compliance with this document will be the legislation of Spain, and conflict resolution will be expressly subject to the justice system of Spain.

DATA COLLECTION AND PURPOSES

Each time you provide us with or we need to access any type of information that allows us to identify you (name, surname(s), email, etc. hereafter “Personal Data”), it will be subject to the privacy policy referenced here, whose content you should review. Any legal person over the age of 16 who accepts this privacy policy can register. Acceptance of this policy is considered express consent and authorisation for your data to be used for specific purposes. If certain mandatory information is not provided, this may mean we cannot attend to your request.

Affected users, in accordance with this document, guarantee that Personal Data provided is true and accurate, and they commit to notifying CLINICAS GINEMED S.L.P. of any change or modification. In the event that you provide us with Personal Data from a third party, you take responsibility for informing them and obtaining their consent for their information to be provided for the purposes indicated; we will verify this.

Online appointment services may be accessed using your email address and a strictly personal password that is confidential and non-transferrable. Users are ultimately responsible for maintaining exclusive control of their username and password.

DATA PROTECTION

In accordance with that established in Organic Act 15/1999 and Regulation 1720/2007 on data protection in relation to personal information, Ginemed informs you that the relevant Security Document has been created, which covers these security measures. All individuals who work for Ginemed and have access to this personal data must comply with said measures.

The users expressly accept that Ginemed may need to make their Personal Data, or a part of it, available to the entities listed above for the same aforementioned purposes. Likewise, the users expressly accept that Ginemed may give external service providers access to Personal Data. These external services include medical laboratories, IT service providers, external doctors, hospitals, etc. with which Ginemed has signed data protection agreements in order to ensure that Personal Data is handled in a correct and legal manner. Nonetheless, Personal Data access will only be given when strictly necessary and required for fulfilment of the obligations undertaken. Individuals who have provided their personal data to any of the Entities listed above may contact us via LOPD@ginemed.es or in person at Calle Farmacéutico Murillo Herrera, Number 3_41010 Seville (Spain), to exercise their rights to access, rectify, cancel and oppose this information, as well as to revoke the data disclosure consent. Please bear in mind that these rights must be personally exercised by the affected user, therefore making it necessary for the user to prove his/her identity.

In cases where individuals who use Ginemed services under the coverage of an insurance policy or other equivalent legal relationship, whereby a third party must cover the costs of the medical assistance provided, these individuals consent to the disclosure of necessary Data so that the entity liable for payment may fulfil their obligations and responsibilities.

In the event of any questions or queries regarding collection and use of your Data, you may contact the individual in charge of data protection by sending an email to LOPD@ginemed.es

We furthermore inform you of the option to lodge a complaint with the Spanish Agency of Data Protection, in the event that you believe that infringement of legislation regarding Personal Data use has occurred.

INFORMATION ABOUT COOKIES

A cookie is a small file that the websites you visit send to your browser and allow the website to remember information about your visit, such as your preferred language and other options, in order to improve your next visit and the usability of the website. Cookies play a very important role and contribute to improving the user’s browsing experience.

Types of cookies.

Depending on the entity that manages the domain which sends the cookies and uses the data obtained, two types of cookies can be distinguished: first-party cookies and third-party cookies. Cookies are also classified according to the amount of time they remain stored on the user’s browser: session cookies or persistent cookies. Finally, cookies are classified into five other categories depending on the reason for which data obtained is used: technical cookies, personalization cookies, analytical cookies, advertising cookies and behavioural advertising cookies.

For more information about cookies you may consult the Guide on Cookie Use from the Spanish Agency of Data Protection.

Cookies used on the website.

Below we will describe which cookies are used on this website as well as their type and function:

Ginemed web pages use Google Analytics, a web analysis service developed by Google which makes it possible to measure and analyse browsing on web pages. In your browser you may see cookies from this service. According to the classification above, the types of cookies used are first-party, session and analytical cookies.

Through web analytics, information is obtained regarding the number of users who visit the website, the number of pages visited, frequency of visits and how many times users returned, length of stay on the website, the browser utilised, the operator providing the service, language, the terminal used to access the site and the city the IP address is assigned to. This is information that makes it possible to improve the services provided by the website.

To guarantee anonymity, Google will make your data anonymous by truncating the IP address before storing it; this way, Google Analytics will not be used to locate or gather personal or identifiable information from web site visitors. Google will only be able to send information collected by Google Analytics to third parties when it is legally required to do so. In accordance with the conditions for services provided by Google Analytics, Google will not associate your IP address with any other data stored by Google.

Another cookie that is downloaded is a JSESSIONID cookie. This cookie allows a unique identifier to be stored for each session, making it possible to associate data that is necessary for enabling navigation.

Finally, a cookie called show_cookies is downloaded. This is a first-party, technical and session cookie. It manages user consent for the use of cookies on the website; its purpose is to remind users that they have either accepted or not accepted the use of cookies so that the former are not shown information about cookies on the upper part of the page.

You may restrict, block or delete Ginemed cookies, or cookies from any other web page that uses your browser. Each browser operates differently, but the "Help" function will show you how to do so.