Personalized Service
EMF is big enough to provide professional service, but small enough to
offer you truly personalized service. We support products from more than
50 manufacturers and software publishers and also support Unix, Linux,
Windows and NetWare servers as well as desktop PC
environments. We're responsive, flexible and we never lose sight of the
fact that our goal is your satisfaction. We offer two families of services:
Professional Services and Support Services. Our Support Services are divided
into Network "Soft" Services and Hardware Support.

Sales Support
Our sales and customer service staff can provide you with quotations,
literature and other information.

Professional
Services
EMF's Professional Services group offers a range of products that can determine
your information system needs, design a solution, and provide integration,
installation and project planning support.

Support Services -
Network "Soft" Services
EMF's range of "Soft" Service products includes MIS Outsourcing,
on-site and remote systems administration and remote monitoring support.
Additional Support Services deal with Operating System failures, software
support and Help Desk services. EMF also offers a full range of Disaster
Recovery products in this category.

Support Services -
Hardware Support
An EMF Standard Response On-Site Maintenance Agreement ensures that you
will have on-site support within one working day at your location in the
event of a hardware failure. EMF offers a comprehensive range of Maintenance
agreement options including Off-Hours support and Priority Response. Maintenance
Agreements are customizable.

Flexibility
EMF's expertise encompasses every element of your system - including networks
and operating systems.

Quality
Service
Our professional services team is experienced and knowledgeable. Our well-trained
field service staff is backed up by a dedicated team of support personnel
and an inventory of factory replacement parts and
loaner units.