Dave

Owner & President, Helping Hand PC

I could not have imagined at the age of five that I was destined to be the owner of an information technology company. As a young man assisting my father in a small grocery store business, I developed a strong work ethic. This was the genesis of some extremely important skill sets that help me to manage our company today. Watching my father communicate with his clients, getting to know them and really caring about their wants and needs left an indelible impression on me. Going above and beyond to accomplish the goal is a quality I learned then that became an essential factor in my achievement of Gold Eagle Scout status, and a key reason Helping Hand PC has flourished.

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Dave

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I have always liked working with both mind and hands, spending my early years building and
racing cars, finally becoming a toolmaker for a manufacturing company.
I served with that organization for 28 years, learning much about teamwork,
leadership, and what constitutes excellence in business. Today I'm proud to work
with a team of individuals who share a strong commitment to always "doing right"
by the client, and are never more concerned with the bottom line than in making
sure their requirements are accomplished.

My enjoyment in life is to personally visit each client regularly, help design new computer
systems to fit their requirements, and to put down my pen when a team member needs my
assistance. I truly believe in our slogan - that Life is Always Better with a Helping
Hand!

Lorrie

Owner & Vice President, Helping Hand PC

As partners in industry just as in life, owners David and I complement each other. David has a head for the business side and I like to feel I bring a warm and pleasant personality to our work culture, keeping our clients and staff in a positive state of mind, helping to keep them better able to embrace challenges as they arise. In overseeing the internal dynamics of the company, I look for opportunities to streamline the administrative and the social aspects of our organization. My main focus, however, lies in helping our team to continuously strive towards being the premier IT company in the Fox Valley area.

Jake

IT Manager

Jake joined Helping Hand PC Services in February, 2012. He has a bachelor's degree in Information Technology with a minor in History from Roosevelt University. Jake is in charge of managing all technicians as well as scheduling onsite visits for our clients. Jake has had an interest in computers since 1996 when he received his first Windows 95 computer. He is fluent in the Windows and Mac operating systems and is well versed in server environments. Jake's areas of interest include virtual servers, networking and programming.

John

Onsite Technician

John joined the HHPC family in February of 2012 after graduating from ITT Technical Institute with a degree in Computer Networking Systems. John fills a number of different roles at HHPC from repairing computers in shop to performing onsite repairs and set ups. He has been building, repairing and maintaining computers and home networks for friends and family since high school. Areas of interest include network setups, programing and web development.

Justin

Lead Remote Technician

Justin is the lead remote Technician at Helping Hand PC Services. He has been with the company for over two years and excels in his understanding of a wide variety of technical issues. A graduate from ITT Technical Institute with an Associate’s Degree in Computer networking Systems, Justin also holds a Bachelor’s Degree in Information Systems Security. Justin previously served 5 years in the U.S. Army as an M1 Abrams Armor Crewmember. Some of Justin's decorations include, National Defense Service Medal, Army Service Ribbon, Overseas Service Ribbon (x3), Global War on Terror Service Medal, Global War on Terror Campaign Medal, Iraq Campaign Medal, Army Achievement Medal, Army Commendation Medal, Good Conduct Medal, and Combat Action Badge. The seven core Army values of Loyalty, Duty, Integrity, Respect, Honor, Selfless service, and personal courage are values he takes with him every day to work and on every job site.

Jestin

Remote Technician

Jestin is the newest addition to Helping Hand PC. Jestin developed his technical skills at an early age by designing and maintaining basic HTML websites. As technology grew he developed more of an interest in networking systems. He pursued a Bachlors Degree in Information Security Systems at ITT- Technical Institute which he graduated from in June 2013, while working as a full-time technician for Foresite Networks. He learned how to use his technical as well as communication skills to best serve our customers, he also learned the value of honesty, integrity and accountability while working with customer data or devices. Jestin takes pride in using what he learned remotley as well as onsite in order to achive his goal which is to exceed expectations for all of our customers.

Jeff

Inshop Technician

Jeff failed to get his bio to us in time. So enjoy this picture of him for now.