Products

Treats

Checkout

When you're ready to check out, go to your shopping cart and click 'continue to checkout. If you already have a PetSmart account, sign in to enjoy faster checkout. If you don’t have an account, you can create one or checkout as a guest.

If you have a promotional code, click the 'promo code' link in the order summary section. Promotional codes need to be entered one at a time. Using multiple promotional codes might void promotions that have already been applied. Any promotional discounts will be reflected in the Order Summary section. Treats points can be applied in cart, or during checkout by selecting the available amount you would like to redeem from the drop-down. All codes and points must be redeemed online at the time of the initial order.

Checkout:

About You: We need some basic information about you to get started. Tell us your name, email address and phone number. Email is required for order status and updates. A phone number is required in case we have questions about your order.

Shipping Address: If your cart includes items for delivery, you will need to provide the shipping address.

Delivery Opetions: Standard Shipping is the only currently available option.

In-Store Pickup. If your cart includes items to pick up in store, you have the option to designate someone other than yourself to pick it up. The information we request is required for providing order status updates only, not for marketing purposes. A photo ID may required in order to pick up the items.

Payment Details: We accept most major credit cards and debit cards, as well as PayPal. You will also need to enter your billing address.

Review Order: Carefully review your order for accuracy on this page before submitting it. If any information is incorrect, edit it here before submitting. Once you've verified that all of your order information is accurate or you've made changes, complete your purchase by clicking 'complete purchase.' We cannot change or cancel orders once they've been placed. See Order Cancellations for more information.

After you have completed the checkout process, your order number will be displayed on the order confirmation page. You will also receive an email confirmation. Be sure to save a copy of this email in case you have questions about your order. You may also have to show your email for in-store pick up purchases.

If you’d like to print a copy of your order details, click on 'view full order details' and then click 'print order details.'

Delivery may be delayed due to acts beyond our reasonable control, which may include, but are not limited to, weather, strikes, power outages, shutdowns, province or governmental actions, and other similar acts.

5% Auto Ship - Sign up for Auto Ship and have products conveniently delivered to you at the frequency you choose! Save 5% on your initial order and 5% on recurring orders. Plus enjoy free shipping on orders over $49. Discounts will automatically apply at checkout once the customer has enrolled. Maximum value $150. Offer not valid on gift cards, gift certificates, previous purchases, or charitable donations and may not be valid on all merchandise. Offer may not be combined with other promotional offers or discounts. Terms and conditions of this offer are subject to change at the sole discretion of PetSmart.

Treats™ members enjoy Free Standard Shipping on orders over $49. Members must sign in for discount to apply. Transaction total is prior to taxes & after discounts are applied. Due to size and/or weight, certain items bear a shipping surcharge or special handling fee, which will still apply. Savings will automatically reflect in shopping cart with the purchase of qualifying merchandise. Maximum value $75. Valid only on orders shipped within the contiguous 48 U.S. states, military APO/FPO addresses and select areas throughout Canada. Offer not valid on all or select products in the following categories: live pets; canned, fresh or frozen foods; select cat litters. Offer may not be combined with other promotional offers or discounts. Terms and conditions of this offer are subject to change at the sole discretion of PetSmart.