Had them come out to address an error message that was flashing on my refrigerator panel and fix my ice maker. Conveniently charged me $700 dollars to replace a ""faulty"" card. Within two weeks the same error message started appearing again and the ice maker worked when it wanted too. Called for a return visit and was on the schedule five times. No one ever showed up and only once was I made aware that they would not be coming. I totally agree with the other reviewers these folks are running a scam.
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They are con artist. Had a problem with my refrigerator water dispencer Scott came out and after checking a few things said it was the filter. I had just put a new filter in I said. He insisted it had to be the filter so I bought a new one which did not solve the problem. Now I am out 150.00 for two filters and a service charge. Scott then came back out and told me I needed to call a plumber because it was not the refrigerator. Called the plumber, and that was all fine. Another 50.00 now we are up to 200.00 , and the problem is still there. Finally called another guy who told me in fifteen minutes it was the filter head in the refrigerator, and it got fixed. Cost me another 221.00 . Thanks to Scott and his racket I am out of 421.00 Personally I hope to hell he gets his up and comings after seeing what others have said. Just wish I had seen the reviews first. That will never happen again. Courtesy my back side more like bend over so I can stick it to you.
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Too bad so sad for me. I too was taken in by the ""nice guy"" attitude. I needed a repair on my ice maker. Was told a price and I agreed. Was told it was on back order. Got a second opinion that stated he actually made things worse by not turning off the electicity and shorted out something which cost me more money. Just want to know if anyone actually took him to small claims and did you win. PS he never responded to my emails about an ETA for installation of these new parts
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Business Owner C. - I, too have had a bad experience with Courtesy Appliance Repair not fulfilling their promised work. I have filed a complaint with Florida Attorney General Pam Bondi for fraudulent business acts and am considering calling WFLA 8 on your side. Buyer beware - do not call this business. I have spent 2 weeks making service call appointments with them and have wasted numerous hours waiting for them to show up. Now that they have my money they show no interest in coming and completing the repairs promised.
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Ok, so lesson learned. I will be taking Scott/Linda to court... Of course, like every reviewer except his wife's review on here, I was used and am out almost $500. I cancelled the check for his final repair which of course did not fix the problem and he went to amscot like the ""educated thief"" that he is and had them pay him for the check and now Amscot is holding me liable for the cancelled check (a entire different issue now). So... yeah, he will get his due. I believe in karma, bad people have bad things happen to them. Taking them to court is going to be fun.
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Dont call these people they are awful, scott is the owner and hes rude and unprofessional with no sense of cusomer service. I have no idea how they have been open for twenty four years because the are awful. Dont even bother calling it is an extreme waste of your time and in the end your money because he will most likely take it and leave.
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I was set up with these people through a home warranty company. The warranty company told me to expect a call from ""Courtesy"" which never came. My girlfriend left several messages with a lady who said she would check the schedule and call her back. My girlfriend called talked to the lady three times that day and never got a return call. I called the following day and talked to a guy. I told him that my girlfriend had tried to schedule an appt. the day before but her calls were not returned by the secretary. The guy told me that that did not happen, ""that lady is my wife"".
Then he said ""So what do you want? A candy bar?"" It really didn't even make sense so I hung up on him.
I would only refer this ""couple"" to osama bin laden.
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Do not call this awful company. They are very rude and will not return any phone calls. Horrible business!!! Also note that the good review below from Linda Co. is the owners wife. Her review is fake. Imagine that.
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They came out right away and looked like they knew what they were doing. I had no water coming out of the door or to the icemaker. He diagnosed the problem to be a the controller board ($279 + tax). Installed a new board and gave me a 5 year warranty.
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I had an ice maker problem so called this guy. He came out and said he had to order parts. Fine. He came back 3 days later in the evening to install. Cashed my check first thing the very next morning. Now we had ice, but the rest of the refridgerator was broken! Called for the next 5 days and guy failed to show up for 5 days. Would not even call back. With all the spoiled food and all the wasted time, and all the wasted money and aggravation, get someone else. Don't be fooled by cross the guy wears on his shirt. It is just trying to cover up the prison tattoos.
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I called this company because I had two appliances that needed to be repaired. I was given a time between 4pm and 7pm for them to show up to my house. I called at six to be sure a repairman was on his way and spoke to someone who told me there were no more trucks on the road.
I confirmed another time for a repairman to show at my house the next day between 12 and 2pm. I was finally able to talk to someone (Scott) after multiple calls between 2 and 3:15. He informed me that it was a busy day and he would call me when someone was on their way to my house. He was not able to give me an indication as to what time they would show up. I told him not to send anybody as I had no faith in his business or the customer service. He hung up on me. I called him back once and was told not to call again because I was no longer a costumer.
I would not recommend this business at all. Their customer service is awful and when they are running late, they do not have the common courtesy to call you or even care when you are upset over the matter...
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Owner Message

Our Service Call is $45.00, which is Waived when any Repair is Completed. Check Out Our 20% Off Coupon Specializing in Refrigerator Repair! Same Day Emergency Service Available. No Extra Charge for Nights or Weekends!. Our Lifetime Warranty on All Repairs is the Best Value in the Industry. Our Experienced Technicians are Highly Trained, Knowledgeable & Courteous...It's in our Name! Our Trucks are Stocked with only Factory Authorized Parts. Family Owned & Family Operated. State of the Art, Manufacturer Approved, Equipment for Diagnosing all of your Appliance Repairs. We Do Not Sell Parts or Give Estimates over the Phone. We Are Not Customer Support Or Technical Support For Any Manufacturer. Call for all your Appliance Repair Needs!

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M-Su 24hr

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Fairoaks Manhattan Manor, Southwest

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