On 29.12.2004, at 20:32, David Tolpin wrote:
> have you considered installing a web-based bug-tracking system
> (bugzilla/RT/gnats/???) so users can submit bug reports and requests
> for enhancements? It is much easier to track changes this way.
If you do, please not Bugzilla; it's a nightmare for normal users.
We're using Mantis [1] in our company and find it to be not horrible,
which, of open source software, I consider a compliment. Never heard of
RT or gnats so I can't offer an opinion on those.
[1] http://www.mantisbt.org/