It sounds as though the PDF file you are opening with Adobe Reader is in Turkish. And that you are trying to download that file from a site which offers different language versions, such as English, Turkish and more. I am wondering if this is an issue with the site that's offering up the file, and maybe we're not dealing with the user interface of Reader itself.

If you post a screen shot of what you are seeing, that would really help. But of course, please don't post any sensitive content such as bank information, passwords, etc.

I'm sorry being the not-so-much a techie, this was taken with my web-cam and is not very clear. The language here is Western European Windows. In the other document, ( I chose not to send because it was my PayPal acct) it was Turkish.

I appreciate your trying to help. You’d think the creators would provide better options for solutions, I feel I’m at the mercy of the website...just waiting for someone to help...they should be better than this.

Ok everyone, clearly I don’t know that much about Adobe and all I’ve managed to do here, is uninstall and re-install 5 times now. Could it be my pc has been hacked? This may be a silly question, but this is ridiculous.

I’ve tried to open a doc that I’ve opened before and now I can’t it says the Adobe is already in use. I have no idea what to do without taking it to a computer guru.

I suggested four steps which should completely overcome the problem, though less convenient than double clicking. Where do they go wrong for you? If you get an error message, please quote it exactly and in full.

Thank you, I did that and it opened correctly, I tried another (older doc) and it said it could not open. Could this be because it was an older doc and I have since uninstalled and reinstalled the Adobe Reader? In other words, shouldn’t the most recent Adobe Reader open all of my documents regardless if they have been previously opened by a previous A R?