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When employers provide work environments that support
user control, natural elements and daylight, and changing
postures, they address the physical and psychological
health of people, enhancing engagement, creativity, innovation,
and retention. This leads to business success.
Wellness programs have long been in place, encouraging
physical (healthy choices in eating, exercise, etc.) and psychological
health in employees.
Separate from wellness programs, sustainability initiatives have
addressed physical health by minimising exposure risks to harmful
chemicals and materials through standards such as LEED certification.
Ergonomic standards have been developed to reduce risk of
musculoskeletal injuries in office workers.
However, these disparate programs fail to address a complete sense
of the whole person at work that includes both physical and mental
health, while encompassing performance, engagement, and wellbeing.
Productivity used to be the ultimate goal for earlier generations
of office workers whose mentality around work was to bring the
"work only" version of themselves into the office.
The "whole person" was not really considered in space design
in the past. Instead, the focus was on functional requirements that
support the work persona: tasks, technology, and processes.
Today, there is an emerging opportunity to use workplace design
to promote a holistic state of wellbeing for people at work.
An estimated average 54 percent of waking hours are spent at
work (Sodexo, Workplace Trends 2014).
The role of workplace design is evolving to a people- centric
approach.
A focus on wellbeing represents a shift from a "space- centric" to
a "people- centric" approach in office design.
Traditional space-centric design offers workspaces based on work
process and functional requirements that are designed directly for
the best interests of the employer by driving employee performance.
People-centric design puts people at the centre of the design
process, with outcomes related to quality of life (such as reduced
stress). Of course, the assumption is that as quality of life improves,
traditional business issues, such as engagement and performance,
are also positively affected.
Today, a significant opportunity exists for businesses to unlock
the potential of workspace design as a means of enhancing wellbeing,
leading to a healthier, more engaged and high performing workforce.
Numerous factors increase stress levels. Lack of control over work
process and work space, enclosed and poorly lit spaces, plus noise and
interruptions in concentration are some key contributors to stress.
Some ways to address this in the workplace include increasing
the availability of user control over the workspace.
Fundamentally, environmental control is about giving people
the workplace design, furnishings, technology and policy tools that
provide choice over how to work, as opposed to being limited by
the space or organisational policies. Environmental control can
contribute to number of benefits, including group effectiveness,
employee engagement, job satisfaction, and group cohesiveness.
SEE THE LIGHT
One of the fundamental roles of lighting is to allow people to see
and execute a task in a safe and comfortable manner. It allows for
working without causing fatigue, headaches or eye strain.
DESIGN
FOR WELLBEING
There is an emerging opportunity to use design to promote a state of holistic
wellness for people at work, not just the clients who seek your help.
Indoors meets outdoors in this serene treatment room at One Spa.
60 | WELLNESS, FACE+BODY+SOUL