4. Receive your refund

2. Return to store

Please note, you can’t return Home Centre furniture to a Home Centre store.

1. Fill out your return slip

This will be emailed to you after your products are delivered.

2. Visit your nearest store

Wrap your household products in their original packaging and bring them over with your return slip and invoice to any Home Centre store.

3. Hand over your return

An authorised staff member will take your package and hand you an acknowledgement receipt.

4. Receive your refund

If you’ve paid by cash, you can ask for a cash refund or a Credit Note. If you’ve paid by card or PayPal, you can opt for a Credit Note, or receive a refund to your card, bank account or PayPal account.

3. Call 8000-8466‎ to schedule a pick up

1. Call for a pick-up

Speak to us at 8000-8466‎ to schedule a pick-up time and location. Make sure you fill out the return slip first.

2. Box up your products

Wrap and seal your products in their original packaging or call us at 8000-8466‎ if you no longer have it.

3. Hand over your return

Our courier partner may take 3-5 business days to pick it up. They’ll give you an acknowledgement receipt when they do.

4. Receive your refund

We’ll check your returns, and credit your refund to your card, bank account or PayPal account in 4-15 days. If you’ve paid by cash, you can opt either for a transfer to your bank account, or a Return Voucher.