Privacy Policy

Standard Plumbing knows that you may have concerns
about privacy while shopping or surfing on the Internet. This Privacy
Policy describes how we use and do not use information provided to us at
Standard Plumbing, and the steps we take to protect it. This Privacy
Policy only applies to information collected online.

Personal information we collect online

When you make a purchase on Standard Plumbing, we ask for your name,
address, phone number, email address and other personal information
necessary to fulfill and track your order. For purposes of billing, you
will need to provide your credit card type, number, expiration date and
billing address for the card. If your order is to be shipped, we also
need the name, address and phone number of the intended recipient(s).

You also may create an account through Standard Plumbing at any time
by providing your email address and designating a unique access
password. You do not need to create an account in order to visit our
site or to place an order through Standard Plumbing. Creating an account
allows you to save certain billing information so that you can track
the status of your orders and set your ordering preferences. For your
privacy and security, we do not store credit card or Gift Card numbers
in your account. You may change saved account information at anytime.
Simply go to the My Account page, log in with your email address and
password, then click “Edit or View Your Account.”

Occasionally we conduct surveys and contests on Standard Plumbing. If
you choose to participate in an online contest, we may request
information from you that will permit us to administer the contest and
notify the winner(s). In addition, we may ask for other optional survey
information, such as gender, age and previous shopping experience with
Standard Plumbing.

Cookies and other computer information

When you visit Standard Plumbing, small text files known as “cookies”
will be stored on your computer’s hard drive. Cookies allow us to
enhance and customize your online shopping experience and improve the
design of our site. These cookies store random ID numbers and site
navigation information such as your first and last visits, number of
visits, shopping cart contents, and the pages you viewed on our website.
Cookies also may collect certain technical information from your
computer. This technical information may include your Internet Protocol
(IP) address, your computer’s operating system, browser type and the
address of a referring website, if any. The information stored in a
cookie cannot be used to identify you personally unless combined with
information that you have provided in connection with a purchase,
setting up an account, or registering for promotional emails, contests,
or surveys. Although IP addresses alone can reveal the location of your
computer, we will use such information only to investigate and identify
unauthorized activities.

Standard Plumbing uses session cookies to observe your navigation
throughout the website for the purposes described above. You may set
your Web browser to notify you when you receive a cookie and you may
also erase cookies from your browser after shopping. If you delete our
cookies, you limit our ability to personalize Standard Plumbing for your
next shopping visit; however, deleting a cookie will not prevent you
from shopping and purchasing at our site in the future. You may also set
your Web browser not to accept cookies.

We do not rent, sell or exchange your name or other
personally-identifiable information to third-party companies for their
marketing purposes. We do provide your personal information to reputable
organizations that help us to fulfill your order. For example, we use
companies to verify and process credit card transactions, to deliver
packages, to schedule and perform product installations and to
administer service programs. We may share your information with others
who help us analyze sales data, maintain our records, and provide other
services for Standard Plumbing such as collect site navigation
information. We also may share your information with companies that act
on our behalf and at our direction to notify you of additional Standard
Plumbing products and services. These companies may also conduct
customer satisfaction surveys and manage other customer services and
benefits for us. In any case, these third parties are not authorized to
use your information for any reason other than to perform their
contractually assigned functions.

We may be required to disclose your personal information to third
parties if necessary to comply with applicable laws, subpoenas or court
orders.

How will my information be used?

Information collected on Standard Plumbing may be used in the following ways:

Schedule deliveries of merchandise that you purchase online

Create an online account for you at Standard Plumbing

Bill your credit card for your purchases

Confirm and track your orders

Respond to your customer service inquiries

Provide promotional communication and other information to you, if you choose to receive them

Offer the products you want

Customize your shopping experience

Improve our website design

Accessing and updating my information

You can access and correct information you have shared with us online
if you have established an account with Standard Plumbing. Simply go to
the My Account page, log in with your email address and password, then
click “Edit or View Your Account” and edit or delete whatever
information you wish. Do not share your Standard Plumbing password with
anyone. If you have not established an account with Standard Plumbing,
click here and then click the “Create New Account” button.

How can I decide what promotional communications I will receive?

The personal information you supply us will be added to our customer
database. We may send you promotional emails about Standard Plumbing
products, services or contests that we hope will be of interest. At any
time, you can choose to discontinue receiving such promotional email.
You can instruct us whether you want to receive such emails by removing
the mark from the box indicating your preference when prompted at
Standard Plumbing. Additionally, each promotional email we send contains
a link allowing you to discontinue future emails from us. You also may
call your request to unsubscribe. You may also write us as provided in
this Privacy Policy in the section below titled ” Whom do I contact with
questions?” Please allow us a reasonable period of time in order to
satisfy your request, as some promotions may already be in process.

Children’s online policy

Standard Plumbing is committed to preserving online privacy for all
of its website visitors, including children. Standard Plumbing is a
general audience site, and we do not knowingly collect information about
children or sell products to children. Consistent with the Children’s
Online Privacy Protection Act, we will not knowingly collect any
information from or sell products to children under the age of 13. If
you are under the age of 13, you must ask your parent or guardian to
assist you in using Standard Plumbing.

Privacy Protection

We protect our databases with various physical, technical and
procedural measures and we restrict access to your information by
unauthorized persons. Our information systems are maintained behind a
software firewall to isolate them from access by other networks
connected to the Internet. We also advise all Standard Plumbing
employees about their responsibility to protect customer data and we
provide them with appropriate guidelines for adhering to our company’s
business ethics standards and confidentiality policies. All information
transmitted through Standard Plumbing is stored on our secure server. We
use Secure Sockets Layer (SSL) technology, which is the electronic
commerce standard for securing information as it travels over the
Internet. SSL technology is designed to encrypt your information,
preventing an unauthorized party from viewing and downloading your
information. Your web browser should display a web address with an
“https” prefix, indicating that the SSL technology is operating when
using certain portions of our website, such as the Checkout and My
Account features.

Linking to and from outside websites

Standard Plumbing sometimes provides links to other companies’
websites. Unless we expressly say otherwise, a link to another website
does not mean that we are responsible for, or that we endorse the
content or policy of that website. When you provide information at one
of those sites, you are subject to that site’s privacy policy. We
encourage you to read that website’s policy before submitting any
information if you have concerns about how information may be collected
or used. You may make a purchase from Standard Plumbing through a link
from another website or search engine. You may also use an express
checkout tool from another website to make a purchase at Standard
Plumbing. In such event, please be aware that both Standard Plumbing and
that website or search engine may have access to certain portions of
your information. Our Privacy Policy does not apply to those other
websites or search engines.

Whom do I contact with questions?

If you have any questions or comments about this Privacy Policy, call us at 1-800-919-8590

Additionally, if you want to opt-out of promotional e-mail communications from us, you may call 1-800-919-8590.

Privacy Policy changes

This Privacy Policy was posted on Standard Plumbing on January 31,
2007. We reserve the right to change, modify or amend this policy at any
time. If we make any significant change to this policy, we will provide
notice of the change on Standard Plumbing.