What our Customers say...

Testimonials

You never realize how hard it is to repair your home from a fire until you have had a fire in your home. SERVPRO came in and really took us through this process step by step. They even helped us with how to deal with the insurance company. They are knowledgeable and experienced. They know what they are doing and they are ready to help.

— Dean M in Ozone Park, NY

When our house was damaged we called SERVPRO and then arrived on time and worked hard. We are very thankful for them.

— Bryan P in Whitestone, NY

I just don't know what else to say but Thank you! When we found mold in our home, I wasn't sure how to handle it or what to do. SERVPRO really helped us with the situation from beginning to end.

— Hank B in Howard Beach, NY

Thank you SERVPRO for helping me through. I would have not known what to do at all.

— Heather in Queens, NY

I could not be happier with the team of people at this company. They were kind to me from the minute they picked up the phone. They showed up on time and get my problems fixed in a short period of time.

— April G in Brooklyn, NY

These people are the best in the business. They were fast and professional. Thank you SERVPRO!

— Janine in Brooklyn, NY

The staff from SERVPRO are lifesavers. I was worried sick about the mold but they got rid of it in no time at all.

— Bill M. in Queens, NY

The hotel we own was flooded from a broken water main. SERVPRO did a great job to help us get the rooms cleaned. They kept everything clean while they worked to keep the mess from the demolition from bothering our current clients.

— Mr. Patel in Rockaways, NY

We were very happy with the work that SERVPRO did in our home. They were very knowledgeable about the problems we were having with our sump pump. Mr. Wardell was very professional.

— Carter B in Brooklyn, NY

Thank you for getting rid of the black soot and smoke smell. You guys are great!

— Jazmin T. in Jamaica, NY

The team from SERVPRO of Ozone Park / Jamaica Bay explained everything from the beginning. We were worried about the black spots and were happy to use a certified company that knew what they were doing.

— Linda S. in Ozone Park, NY

The cleaning crew from SERVPRO were very fast and courteous. We would definitely use them again if we have another fire.

— Steve G. in Queens, NY

This is long overdue. I had the unfortunate luck to have to use the service twice within a six month period.My wife and I had suffered tremendous losses as a direct result of hurricane Sandy 4 and a half years ago. As a direct result, when we renovated, we put our boiler, hot water heater, etc. in the attic, leaving us no real reason to use the crawl space anymore.As the weather turned colder, we began to notice a foul odor permeating the house, and we couldn't figure out where it was coming from.Eventually, I had to go to the crawlspace to shut off the water to my garden hoses so my pipes wouldn't burst. When I opened the doors, we found the source of the odors. The main sewer line from our basement had tree roots growing in it, which meant that every time we flushed the toilet, ran the dishwasher or did laundry, all of that was backing up into our basement. I won't go into the details of how gross it was...I called Ray Wardell, owner of the local SERVPRO immediately. He guided me through the process with the insurance, sent his people, did the work, and within 2 days, it was literally "Like it never even happened." It even smelled good. (I still don't know how they managed THAT!)SERVPRO worked seamlessly with the plumber and the insurance company, did excellent work, and billed me a fair price. I cannot recommend them highly enough. They went far ABOVE all my expectations. Both times.

— Mark D. in Rockaway, NY

SERVPRO came to my house after a bad rain storm to clean my flooded basement. They did a great job.

— Laura in Rockaway, NY

Ray Wardell's team of experts are hands down the best in the industry. There was so much water damage to our home I did not know what to do.We reached out to SERVPRO and they came to our home within two hours of my phone call. I had no idea of what to expect because I we never had this type of problem before. They came in and walked me through exactly what they were going to do. SERVPRO packed up all of our water logged items. Then they removed all the carpeting, tiles and water logged walls.They set up drying equipment and began drying out our home. It was fast and effective.My experience with them was excellent. They were also very patient and helpful helping us fill out the needed paper work for our insurance claim. I would highly recommend SERVPRO of Ozone Park. They are the best when it comes to this type of damage.

— Kathleen in Queens, NY

Fantastic! I would definitely hire them again.

— Pamela in Brooklyn, NY

SERVPRO came in and cleaned up the mold in my Business. They did a great job and couldn't have asked for a more professional and polite crew. They did everything they were suppose to and more. They made the process look so easy. I couldn't have asked for better service.

— Ben in Queens, NY

They did a good clean up, and they showed up when they had too.

— Catherine in Howard Beach, NY

SERVPRO came into my business to clean up after a sewage backup. They did a great job. Could of asked for a better job.

— Mohammad in Jamaica, NY

SERVPRO was great and did a great job at cleaning up after the fire. It was not an easy job and they did a great job. The staff and crew were so helpful.

— Tony in Jamaica, NY

They were prompt and thorough and the price was very fair and reasonable. They showed up on time and completed the job in a timely fashion. Project Manager Dan was very knowledgeable and the quality of their work was evident, particularly in stressful situation. I would definitely recommend SERVPRO to others.

— Teresa in Ozone Park, NY

SERVPRO came in and did a great job cleaning up after the water damage that my business had. They had a very professional crew and I couldn't of asked for a better company and a better clean up.

— Kevin in Brooklyn, NY

I called in SERVPRO of Ozone Park to clean up my commercial building after a flood and they did a great job. Everything was clean and smelled great.

Thanks Guys.

— Ellie in Manhattan, NY

It's unfortunate when you have water damage in your home. SERVPRO of Ozone Park eased my frustrations and anxiety with their professionalism and sincere care. They clean-up crew were fantastic and I know I made the right call when I contacted them for my water damage in my basement.

— Deborah K in South Richmond Hill, NY

SERVPRO of Ozone Park is a great company to go to if you're battling water damage in your home.

The team is very professional, friendly, and is committed to going above and beyond with the work that they do.

— Ryan H in Waterford, NY

I called in SERVPRO of Ozone Park when I had a flood in my home. SERVPRO came to my house ready to help me and they were Fantastic and did an excellent job cleaning my home. They were so professional and understanding in my time of need.

I would recommend SERVPRO of Ozone Park to others.

— Danielle in Ozone Park, NY

I called SERVPRO in after my office flooded. They were so professional and did a great job. If you are looking for professional, prompt, and polite people to clean up after water or Fire. SERVPRO is the people to call.

— Frank in Ozone Park, NY

SERVPRO came to my rescue when I had a sewage backup and mold in my basement. They did a great job cleaning and the guys were so polite and professional. I would recommend them to other people who need help.

— Alex in Woodhaven, NY

SERVPRO came in and did a great job cleaning after my sewage backup. Dan and his crew were so professional and helpful. I would recommend SERVPRO to other people

— Matt in Flushing, NY

SERVPRO of Ozone Park came to my home after having a fire and did a wonderful job of cleaning and making my home look clean and new.

Dan and his crew were so professional. I would recommend them to other people in there time of need.

They were always on time and professional. Couldn't of asked for a better job.

— Robert in Bronx, NY

SERVPRO came in and helped me after I had a fire in the Bronx. The crew was so great and always punctual. They made sure my home was in move in condition after they left. They did a wonderful job and would recommend them to other people.

— Angela in Bronx, NY

SERVPRO came in after I had a frozen pipe and cleaned up and did a great job. I couldn't of asked for a better clean up.

— Joyce in Jamaica, NY

I noticed some patches of mold starting to accumulate in this area of my home. That's when I called up SERVPRO Ozone Park and we found out that the mold problem was actually a much bigger problem. I'm thankful that I called them up and that their mold remediation team did such a great job. It could have been a lot worse, but thankfully it wasn't.

— Greg D in Ozone Park, NY

My husband and I worked with Ray Wardell and his company after we had severe water damage to our home. We honestly couldn't have asked for a better restoration team, and everyone that helped us out was not only professional, but they actually cared about the situation that we were in. I've never done business with any other restoration company, but if you're looking to hire them I would highly suggest it. Both my husband and I are incredibly appreciative of the work that was done to restore our home. Thanks again :)

— Sarah B in Jamaica, NY

SERVPRO came to my home twice, in one month, due to water damage. The Team was through, professional, sympathetic, accommodating; I could go on and on! They were wonderful, to say the least. Before doing anything in my home, the whole process was explained. They all get 4 Stars; especially Dan. Love you guys!

— Deborah B in Springfield Gardens, NY

I just wanted to inform your office, I spoke with the insured and she was very pleased with the work that was done at her home. She said "it was like it never even happened". I just felt you guys should know this and thank you for all the work you do.