Benefits

Reduced Cycle Time

Responders have 30 days from case submission to submit response.

No “reschedules” or “amendments” in Phase I. Parties have limited circumstances to “revisit” a filing to make updates/changes (i.e., accept policy limits, rebut a damage dispute, or challenge a raised jurisdictional exclusion). A 15-day extension is available, if needed.

The system is built to avoid unnecessary delays. Cases are ready to hear once all parties have submitted their response.

Reduced Filing and Decision Errors

Detailed information gathered during filing and responding to ensure accuracy.

Allowance to request change of incorrect information regarding named party or loss location/date.

Evidence is attached at same time filing/response is being prepared for submission.

Improved Decision Quality

Improved arbitrator profiling and case matching.

Required commentary on evidence that is specifically linked to a liability or damages argument; allows the arbitrator to address specific arguments and view evidence in context.

Single liability decision will eliminate inconsistency between decisions when a claim and counterclaim(s) are submitted separately due to pending damages.

Other Benefits

Allows users to submit video evidence during filing and responding.

A user-friendly arbitrator workflow, eliminating the need for participation plans.