*Preinstalled Software support requires a VPS with a Control Panel installed by myhosting.com including Plesk or cPanel.

**”3rd Party Applications” include any application that is not directly offered by myhosting.com within the VPS plan purchased. This includes any custom built application or that created by a third party.

***Support is offered to assist users in known circumstances and under defined configurations. While Managed support can be applied to correcting issues, myhosting.com may require that a system be restored or recreated to a default setup in order to achieve the agreed upon configuration. myhosting.com reserves the right to refuse to provide Managed Support outside of circumstances outlined above.