"Through iWorkPMS, production line manager or factory manager can collect real-time data of the entire production process, which enables them to react immediately to the current situation with the most sensible strategy, in order to ensure the stability of production system."

— Mr. Herman Leung

Head of Operation

Dakota Industrial Co., Ltd

Company overview

Dakota Industrial Co., LTD (also known as “Dakota”) was founded in 1988, has established in the garment industry for almost 30 years. They mainly focus on knitted garments, their customers include well-known fashion brands such as H&M, Zara etc.. Their headquarter is located in Hong Kong, and they have factories all over Dongguan, Cambodia and Myramar.

Lacking real-time production monitoring system

The garment industry used to adopt the “traditional work tickets” to monitor workers’ productivity, however, this could lead to a delay in production due to the confusion of signals. “We used to use the traditional work tickets to calculate worker payroll and monitor productivity, though we figured that some workers took advantages of the system’s loophole for deception, which led to a chaos in calculating the payroll and even in the entire production system.” Apart from that, Dakota’s Head of Operation Mr. Herman Leung mentioned another problem with traditional work tickets, “the HR department had to arrange more than 10 employees, just to scan the bar codes on the traditional work tickets which is costly and time consuming.”

In the era of “traditional work tickets”, all the tickets could only be collected at the end of the production process to summarize workers’ performance and productivity. “When we asked production line for the productivity, they would mostly like to answer us on next day, however, when it was the next day, it was impossible to catch up on the delayed production progress even if the daily productivity on the precious day did not reach the standard.” In order to tackle this problem, Mr Leung decided to use our system in 2013, seeking all sorts of RFID technologies in the market, iGarment iWorkPMS (also known as “iWorkPMS”) has become their choice.

The system helps to optimize managing efficiency

Regardless on the size of the order, the key to success is to real-time monitor the production line. If the order is 400 pieces, the workers have to start working in the morning, the products have to be finished and exported by the afternoon. There is no way to monitor the whole production process using the traditional work tickets. Through iWorkPMS, no matter the production line manager or factory manager can collect real-time data of the entire production process, which enables them to react immediately to the current situation with the most sensible strategy, in order to ensure the stability of production system.” claimed Mr. Leung. “Through RFID technology of the iWorkPMS, the production gains high visibility and the production data is clear, saving time on solving the issue of signal confusion. To manage garment production successfully, real time is crucial, and I am confident with iWorkPMS for that because I can monitor the real-time production status through my computer, and even mobile phone, to ensure there is no slacking in workers.” Moreover, after using the system, we no longer have to use work tickets and record hand-written production data, which saves us a lot of administrative time and costs.”

A Thoughtful Software Service

When Dakota first started using our system, their workers were quite reluctant. However, through the huge support given by the managing team, also workers’ positive feedback on the iWorkPMS, the system finally gains their confidence. Currently, the iWorkPMS is adopted in six of their factories to monitor the production progress. “The service team of iGarment is very thoughtful, they will provide solutions to our problems and put themselves in our shoe, not only do they provide functional support, they also provide constructive advice on ways to optimizing the production flow.” Mr Leung also mentioned “From product’s functions, after-sales support, experiences and even to customer service, iGarment has a strong competitiveness and position in the garment software industry.