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We chose this location because they boast of their newly renovated rooms. To our dismay we found the rooms with worn furniture and bedding. Come to find out the renovations were done over two years ago. The room was filthy with slashes of dirt on the wall and hair on the bathroom floor. When we brought these problems up to...

I stayed here for 2 nights attending a conference in Short Pump. The room was clean, plenty of space and the halls were quiet at night.
It had everything I needed at a great low price. I would definitely stay here again!

While I understand that you get what you pay for, I was still disappointed with my stay here. It's a dingy old hotel, with very worn furniture, bedding, and carpeting. The front desk staff is much too casual, making the check-in a slow process. The "breakfast" is in fact just a snack table, with some grab-and-go packaged items.

Thank you for your recent review of your stay. Please accept our apologies for the furnishings and breakfast not being to your standards. To make sure this does not happen again, I am passing your comments to our upper management team. I am grateful for your comments as we continuously strive to improve our hotels and brand. Please do not...

The location of the Hotel was very good. There were several places to eat. The room itself was very clean and roomy. It was a home away from home.
The service was execellent. All front desk clerks were friendly and very nice.

We appreciate you taking the time to write a review and for choosing to stay with us. It is good to know that you were able to have an excellent stay at our hotel. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Good area, good clean rooms, Family oriented... Not a lot of works stay here. More families then workers. Only have one bad thing about this hotel,,, NO POOL... Other then that good prices... Clean rooms and nice staff..

Found a good deal on Priceline Express for this hotel. Check in was easy and the staff was really nice. The room was very clean but the a/c didn't work especially well (the room was coolish but still very humid). No coffee machine in the room, but decent coffee with the grab & go breakfast beginning at 6am in the...

Thank you for taking the time to write a review about your stay. I am pleased to read that you found the conditions of your room and our hotel favorable. Because of you review, I have notified our maintenance engineer about the a/c issues so it will be fixed promptly. Thank you for bringing this to our attention. Once more,...

We have stayed at an Extended Stay America in another city. This location has the typical newer furnishings and the staff was friendly. The largest outage was the cleanliness of the front door, lobby and hallways. We detected a smell of musk and animal odors. Also, the air conditioning unit in the room did not cool the room efficiently. If...

My friend and I were in town for a medical conference at the Hilton but no rooms were available there. The only rooms available were at this motel.
When I check into a hotel, I typically look at the packet of information usually found in the room somewhere. There was no information because there is nothing here.
If you expect...

please understand, I am not rating this place a four star hotel.
it is a step above a motel but its clean, neat, with a simple design that makes it appear as if it is Hampton Inn, etc
check in was easy, the rooms were spacious!
(the 2 bedroom is HUGE)
the location is right off I-64, near tons of...

Well, we were in the area for a college graduation and because I waited so long to book a suite in the area, there were slim pickings. We booked a two bedroom suite and the price was within reason given the amenities. When we arrived, we were told there were no two bedroom suites available. This news made me furious...

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