tag:status.teem.com,2005:/historyTeem Status - Incident History2018-11-19T12:14:39-07:00Teemtag:status.teem.com,2005:Incident/20019122018-11-04T01:37:38-06:002018-11-04T01:37:38-06:00Database Maintenance<p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>01:37</var> MDT</small><br><strong>Completed</strong> - Database maintenance is complete. All systems are operational.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>21:00</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>15:30</var> MDT</small><br><strong>Update</strong> - Database maintenance was moved from tonight at 9:00 PM to Saturday, November 3rd at 9:00 PM (MST)</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>21:00</var> MDT</small><br><strong>Scheduled</strong> - We will be performing database maintenance on Saturday night - November 3rd at 9 PM MST - for up to six hours - there will be periods of downtime during this maintenance window. We apologize for any inconvenience this may cause.</p>tag:status.teem.com,2005:Incident/19815232018-10-25T23:43:57-06:002018-10-25T23:43:57-06:00Software Deployment<p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>23:43</var> MDT</small><br><strong>Completed</strong> - All systems are operational and running without issue.</p><p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>22:36</var> MDT</small><br><strong>Verifying</strong> - Software release has been completed and all systems appear to be operating normally. Running through verification processes to make certain that all services are running without issue.</p><p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>22:00</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>13:12</var> MDT</small><br><strong>Scheduled</strong> - We will be releasing new software to our systems on the evening of Thursday, October 25th at 10:00 PM MST for up two hours - there will be intermittent service disruptions during this time. We apologize for this inconvenience.</p>tag:status.teem.com,2005:Incident/19795792018-10-24T11:39:03-06:002018-10-30T12:45:52-06:00Office 365 Calendar Sync<p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>11:39</var> MDT</small><br><strong>Resolved</strong> - The issue has been resolved. Teem has updated the frequency which we force subscription/watch renewal for O365 calendars.</p><p><small>Oct <var data-var='date'>22</var>, <var data-var='time'>16:25</var> MDT</small><br><strong>Update</strong> - We have identified a suspected root cause for this problem and our engineering team is more closely monitoring the calendar sync status of Office 365 customers to collect additional, detailed data to assist in resolving this problem. We hope to have a permanent resolution in place as soon as we are able.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>13:04</var> MDT</small><br><strong>Identified</strong> - We have identified the core issue that is causing our system not to get updates from Office365. Our engineers are investigating a resolution for this issue and hope to have a fix as soon as possible.</p><p><small>Oct <var data-var='date'>18</var>, <var data-var='time'>15:25</var> MDT</small><br><strong>Investigating</strong> - A subset of our customers using Office 365 is seeing intermittent issues where devices are not being updated with room calendar events, subsequently eventboard devices appear to have inaccurate information. For these customers, the Teem Dashboard calendars “Last Sync” date appears to be incorrect. Our engineering team is dedicated to identifying and resolving this problem as quickly as possible and are working closely with our Customer Support team to expedite resolution.</p>tag:status.teem.com,2005:Incident/19648422018-10-24T11:32:59-06:002018-10-30T12:23:44-06:00Subset of devices unable to receive calendar event updates<p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>11:32</var> MDT</small><br><strong>Resolved</strong> - The two updates released as hot-fixes last week have resolved all the known instances of devices failing to update with any calendar events from O365 and Exchange.</p><p><small>Oct <var data-var='date'>18</var>, <var data-var='time'>15:14</var> MDT</small><br><strong>Monitoring</strong> - We have released several hotfixes to production that should address some of the issues related to calendar sync issues. These fixes have been verified in several instances to resolve issues for customers using Exchange servers. Clients using Office365 are still experiencing sporadic calendar sync issues and we are creating an incident specifically for these issues. We will continue to monitor for other calendar sync issues related to Exchange to see if those have been definitely resolved.</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>16:46</var> MDT</small><br><strong>Identified</strong> - Teem has identified an issue/limitation with APIs provided by Microsoft for Exchange and O365 when working with very large calendars. Our teams are working on a potential resolution that will be deployed as a hotfix once validated internally.</p><p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>20:28</var> MDT</small><br><strong>Investigating</strong> - Teem has received reports that a subset of devices have not received calendar event updates. Booking an event on these calendars is successful through Outlook, Google or other calendar clients, however the events are not received by Teem nor updated to the devices. The engineering team is investigating potential causes.</p>tag:status.teem.com,2005:Incident/19862882018-10-22T10:19:45-06:002018-10-22T10:19:45-06:00Database Incident<p><small>Oct <var data-var='date'>22</var>, <var data-var='time'>10:19</var> MDT</small><br><strong>Resolved</strong> - We had a temporary system outage that affected all clients early Sunday morning, October 21st around 7 AM MST that lasted roughly an hour. We are still investigating the root cause and will post an update when we have more information.</p>tag:status.teem.com,2005:Incident/19586272018-10-09T17:21:28-06:002018-10-09T17:21:28-06:00Production DNS Changes - CANCELLED<p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>17:21</var> MDT</small><br><strong>Completed</strong> - This maintenance window will be rescheduled to a future date.</p><p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>07:13</var> MDT</small><br><strong>Scheduled</strong> - We will be making some changes to our production DNS - Tuesday, October 9th at 10 PM MST. The maintenance period is scheduled for two hours (in case of unforeseen issues.) There is a possibility that clients may experience connection issues with our service during this time. However, this maintenance is most likely to cause only minimal disruption and will be completed in less than 30 minutes.</p>tag:status.teem.com,2005:Incident/19212592018-09-27T10:01:59-06:002018-09-27T10:01:59-06:00Teem Calendar Sync Issue<p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>10:01</var> MDT</small><br><strong>Resolved</strong> - Thank you for your patience. The hotfix, in addition to work done on the databases over the last 2 nights have brought calendar sync timing back to normal ranges. Teem will continue to monitor the deployed solutions have fully addressed the issue</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>02:47</var> MDT</small><br><strong>Monitoring</strong> - Teem has deployed a hotfix to correct the calendar synchronization performance issue and will continue to monitor throughout the coming 48 hours</p><p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>13:32</var> MDT</small><br><strong>Identified</strong> - Teem has identified the issue and the permanent fix will be deployed as it becomes available.</p><p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>11:00</var> MDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>16:15</var> MDT</small><br><strong>Monitoring</strong> - Teem has identified the issue and put a temporary work around in place. The systems have been operating normally for the past 2 hours. The permanent fix will be deployed as it becomes available. This issue will remain open for monitoring purposes through out the weekend.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>12:18</var> MDT</small><br><strong>Update</strong> - Teem is continuing to investigate the root cause of the degraded performance for calendar syncs for Google and Exchange clients. We have escalated internally and included all available resources to address the issue as quickly as possible. Additional information will be added to this incident status as it becomes available, thank you for your patience.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>15:15</var> MDT</small><br><strong>Investigating</strong> - Teem is currently investigating calendar sync delays related to Google and Exchange calendar users</p>tag:status.teem.com,2005:Incident/19337302018-09-26T23:53:03-06:002018-09-26T23:53:03-06:00System Maintenance<p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>23:53</var> MDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>23:28</var> MDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>23:01</var> MDT</small><br><strong>Update</strong> - System has been upgraded, reindexing for performance improvement is underway</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>22:01</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>16:00</var> MDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.teem.com,2005:Incident/19316422018-09-25T23:13:42-06:002018-09-28T09:09:42-06:00Emergency Database Maintenance<p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>23:13</var> MDT</small><br><strong>Completed</strong> - As a fast follow on to the work completed for the critical database outage in the evening of 9/24 (MST). Additional configuration of the replication servers and services were required to ensure high availability of the data moving forward.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>22:44</var> MDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>22:04</var> MDT</small><br><strong>Update</strong> - Teem is continuing the maintenance work and will provide additional updates when available.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>21:00</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>20:35</var> MDT</small><br><strong>Scheduled</strong> - We need to shedule emergency database maintenance that will cause disruption to services at 9PM tonight (Tuesday, September 25th). We apologize for this inconvenience.</p>tag:status.teem.com,2005:Incident/19291652018-09-25T02:45:43-06:002018-09-28T09:08:13-06:00Database Issue<p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>02:45</var> MDT</small><br><strong>Resolved</strong> - Teem has successfully repaired the affected databases and restored the system back to fully operational.</p><p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>23:58</var> MDT</small><br><strong>Update</strong> - Teem is continuing work on the issue and the site is temporarily offline.</p><p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>22:10</var> MDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>21:48</var> MDT</small><br><strong>Investigating</strong> - Teem is currently experiencing an issue with one of it's primary databases. The team has identified the root cause and remediation is underway. All systems will be affected.</p>tag:status.teem.com,2005:Incident/19189102018-10-12T16:39:38-06:002018-10-12T16:39:38-06:00Potential iOS 12 and EventBoard issue<p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>16:39</var> MDT</small><br><strong>Update</strong> - The issue is related to iOS 12 affects any application using GAM and has been reported to Apple. Teem continues to monitor the situation and once a fix is released and confirmed we can provide additional updates.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>02:48</var> MDT</small><br><strong>Update</strong> - Continuing to research this issue. Teem does not recommend updating to iOS 12 until resolution is confirmed by Apple and Teem. Teem will update this status once we validate that the problem is resolved.</p><p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>16:48</var> MDT</small><br><strong>Identified</strong> - Teem is aware of a change in iOS 12 which causes apps in Guided Access Mode (GAM) to sleep or dim after 20 minutes. This will impact EventBoard and other applications in GAM and we do not recommend updating to iOS 12 until resolution is confirmed by Apple and Teem. Teem will update this status once we validate that the problem is resolved.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>17:01</var> MDT</small><br><strong>Investigating</strong> - Teem is currently investigating a potential issue affecting some EventBoard users after upgrading devices to iOS 12.</p>tag:status.teem.com,2005:Incident/19136172018-09-18T22:26:08-06:002018-09-18T22:26:08-06:00System Deployment<p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>22:26</var> MDT</small><br><strong>Completed</strong> - System maintenance has been completed. All systems operational.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>22:01</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>17</var>, <var data-var='time'>15:59</var> MDT</small><br><strong>Scheduled</strong> - We will be deploying new code to our systems Tuesday, the evening of September 18th at 10:00 PM MDT for up to four hours - there will be intermittent service disruptions during this time. We apologize for this inconvenience.</p>tag:status.teem.com,2005:Incident/19061782018-09-17T12:58:45-06:002018-09-17T12:58:45-06:00Device health status emails temporarily disabled<p><small>Sep <var data-var='date'>17</var>, <var data-var='time'>12:58</var> MDT</small><br><strong>Resolved</strong> - Monitoring has been completed and initial issues resolved.</p><p><small>Sep <var data-var='date'>14</var>, <var data-var='time'>11:41</var> MDT</small><br><strong>Monitoring</strong> - Teem has corrected a networking issue and reenabled device offline messaging. The team will continue monitor progress throughout the day.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>09:59</var> MDT</small><br><strong>Investigating</strong> - Teem is currently investigating an issue related to device offline notifications for a portion of our clients.</p>tag:status.teem.com,2005:Incident/18973782018-09-11T01:45:35-06:002018-09-11T01:45:35-06:00Database Maintenance<p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>01:45</var> MDT</small><br><strong>Completed</strong> - Database maintenance completed. All systems operational.</p><p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>22:00</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>09:04</var> MDT</small><br><strong>Scheduled</strong> - We will be performing maintenance on our database Monday night - September 10th at 10 PM MST - for up to six hours - there will be periods of downtime during this maintenance window. We apologize for any inconvenience this may cause.</p>tag:status.teem.com,2005:Incident/18920032018-09-04T15:49:33-06:002018-09-04T15:49:33-06:00Slow response on app.teem.com and API<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>15:49</var> MDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>13:30</var> MDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>12:51</var> MDT</small><br><strong>Monitoring</strong> - An issue replicating one of the databases was identified and corrected. The backlog of requests is currently processing and latency is decreasing. Teem will continue to monitor to ensure all issues have been resolved.</p><p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>12:19</var> MDT</small><br><strong>Investigating</strong> - Teem is currently investigating potential slow downs in our app.teem.com, API and calendar synchronizations.</p>tag:status.teem.com,2005:Incident/18837332018-08-30T01:54:38-06:002018-08-30T01:54:38-06:00Database Maintenance<p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>01:54</var> MDT</small><br><strong>Completed</strong> - All systems are operational. Maintenance completed.</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>01:37</var> MDT</small><br><strong>Verifying</strong> - Database maintenance is complete. Monitoring systems to validate operation.</p><p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>22:01</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>11:15</var> MDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>11:14</var> MDT</small><br><strong>Scheduled</strong> - We will be performing maintenance on our database tonight - Wednesday, August 29th at 10 PM MST - for up to four hours - there will be periods of downtime during this maintenance window. We apologize for any inconvenience this may cause.</p>tag:status.teem.com,2005:Incident/18809712018-08-29T00:05:40-06:002018-08-29T00:05:40-06:00Database Maintenance<p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>00:05</var> MDT</small><br><strong>Completed</strong> - Database maintenance completed. All systems are operational.</p><p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>23:00</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>27</var>, <var data-var='time'>22:01</var> MDT</small><br><strong>Scheduled</strong> - We will be performing maintenance on our database Tuesday, August 28th at 11 PM MST for up to four hours - there will be periods of downtime during this maintenance window. We apologize for any inconvenience this may cause.</p>tag:status.teem.com,2005:Incident/18593962018-08-15T10:31:49-06:002018-08-15T10:31:49-06:00Database Maintenance<p><small>Aug <var data-var='date'>15</var>, <var data-var='time'>10:31</var> MDT</small><br><strong>Completed</strong> - Database maintenance is complete. Monitoring complete. All systems are operational.</p><p><small>Aug <var data-var='date'>14</var>, <var data-var='time'>22:00</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>14</var>, <var data-var='time'>07:10</var> MDT</small><br><strong>Scheduled</strong> - We will be performing maintenance on our database this evening, Tuesday, August 14th at 10 PM MST for up to four hours - there will be periods of downtime during this maintenance window. We apologize for any inconvenience this may cause.</p>tag:status.teem.com,2005:Incident/18502882018-08-08T03:39:23-06:002018-08-08T03:39:23-06:00System Maintenance<p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>03:39</var> MDT</small><br><strong>Completed</strong> - Maintenance is complete. All systems are operational.</p><p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>22:01</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>16:28</var> MDT</small><br><strong>Scheduled</strong> - We will be performing system maintenance late this evening (Tuesday), August 7th at 10 PM MST for up to six hours - during this maintenance window there may be intermittent interruptions in service. We apologize for this inconvenience.</p>tag:status.teem.com,2005:Incident/18088422018-07-13T06:32:31-06:002018-07-13T06:32:31-06:00Code Deployment<p><small>Jul <var data-var='date'>13</var>, <var data-var='time'>06:32</var> MDT</small><br><strong>Completed</strong> - Issues with production deployment resolved and all systems are now operational.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>22:55</var> MDT</small><br><strong>Update</strong> - This code deployment is taking longer than anticipated and the maintenance window is being extended by an additional hour. We apologize for any inconvenience this has caused and hope to have this completed as soon as possible.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>22:00</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>13:55</var> MDT</small><br><strong>Scheduled</strong> - We will be deploying new code to our systems Thursday, the evening of July 12th at 10:00 PM MDT for up to an hour - there will be intermittent service disruptions during this time. We apologize for this inconvenience.</p>tag:status.teem.com,2005:Incident/18088502018-07-12T00:42:46-06:002018-07-12T00:42:47-06:00Database Maintenance<p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>00:42</var> MDT</small><br><strong>Completed</strong> - All systems are operational.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>00:34</var> MDT</small><br><strong>Verifying</strong> - Database maintenance completed - monitoring systems to verify operation.</p><p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>22:00</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>13:59</var> MDT</small><br><strong>Scheduled</strong> - We will be performing maintenance on our database late tonight, July 11th at 10 PM MST for up to four hours - there may be periods of interrupted service during this maintenance window. We apologize for any inconvenience this may cause.</p>tag:status.teem.com,2005:Incident/17883372018-06-26T14:57:34-06:002018-06-26T14:57:34-06:00Issues with outgoing email<p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>14:57</var> MDT</small><br><strong>Resolved</strong> - The issue with outgoing email has been resolved. All systems are operational.</p><p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>08:54</var> MDT</small><br><strong>Identified</strong> - Outgoing email has been temporarily disabled, we have identified the problem and hope to have a resolution soon.</p>tag:status.teem.com,2005:Incident/17814662018-06-22T02:22:38-06:002018-06-22T02:22:38-06:00Database Maintenance<p><small>Jun <var data-var='date'>22</var>, <var data-var='time'>02:22</var> MDT</small><br><strong>Completed</strong> - Maintenance has completed. All systems are operational.</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>22:00</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>12:30</var> MDT</small><br><strong>Scheduled</strong> - We will be performing maintenance on our database late tonight, June 21st at 10 PM MST for up to six hours - there may be periods of interrupted service during this maintenance window. We apologize for any inconvenience this may cause.</p>tag:status.teem.com,2005:Incident/17753612018-06-20T10:01:33-06:002018-06-20T10:01:33-06:00Slow Office 365 calendar sync and app.teem.com performance<p><small>Jun <var data-var='date'>20</var>, <var data-var='time'>10:01</var> MDT</small><br><strong>Resolved</strong> - Closing after 48 hours of monitoring. Expansion of the booking window caused a temporary fluctuation and backlog of event and participant processing. Teem will continue to monitor and adjust capacity as required.</p><p><small>Jun <var data-var='date'>18</var>, <var data-var='time'>15:18</var> MDT</small><br><strong>Monitoring</strong> - Teem has identified the issue and deployed a solution and is now monitoring results</p><p><small>Jun <var data-var='date'>18</var>, <var data-var='time'>12:10</var> MDT</small><br><strong>Investigating</strong> - There are reports of high calendar sync times for O365 systems and fluctuating performance for the app.teem.com site for some customers. Teem is investigating.</p>tag:status.teem.com,2005:Incident/17685542018-06-13T16:01:29-06:002018-06-13T16:01:38-06:00Office 365 Calendar Synchronization Delay<p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>16:01</var> MDT</small><br><strong>Resolved</strong> - All backlogged sync jobs have completed and the system is operating as normal.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>14:09</var> MDT</small><br><strong>Monitoring</strong> - Teem has identified and is monitoring a calendar synchronization delay for Office 365 calendar users. This may cause delays in EventBoard meeting updates. Any backlogged updates will be cleared shortly.</p>