Monthly Archive for August, 2010

The main issue which caused today’s telephone outage has been resolved. However, as we work through lingering problems individuals may experience brief interruptions in their telephone service. We apologize for this inconvenience. If you have persistent telephone or voicemail issues, please contact Pat Donohue with WesTel at pdonohue@wesleyan.edu or x2022. Steve Machuga

The phone system is now operational. The technicians are doing some fine tuning to adjust some display issues. There may be a brief interruption again prior to 1:00 PM while the technicians complete this work. If you continue to have trouble after 1:30 PM, please call WesTel at 685-2022.

Beginning at 4:30 pm on Monday, August 23, there were power outages that affected various parts of the campus. These outages were more prevalent than previously understood. While the data center remained online and no services were interrupted, some areas may have experienced outages to switches which would have interrupted communication.

Dragon will be offline for system maintenance this evening, Friday, August 20, from 10PM – 6AM. This is the only system affected by this maintenance. Files stored on Dragon will not be available during this time. Thank you.

The maintenance on August 14 went quite a bit beyond the scheduled window. While ITS planned for extra time and performed preparatory steps, there were issues that were beyond our control. We brought services back online as quickly as we were able. We know an extended interruption is inconvenient and appreciate your patience and understanding.

Reminder: Tomorrow, August 14, from 9AM to Noon, there will be maintenance on IT systems. Services including WFS, EPortfolio, Blackboard, and Wesfiles will be offline during this maintenance. Thank you, Karen Warren

On Saturday, August 14 from 9AM to 12 Noon, ITS will be performing system maintenance that will have intermittent impact on all major services including email, EPortfolio, Wesfiles, and WFS. Since the impact will be intermittent outage or extremely slow performance, we advise users not to login to the systems during this maintenance window. Thank […]