Freedom of Information Requests, sometimes called Open Records requests or Public Information Act requests, are handled by the Public Relations & Marketing Department. The department will forward all requests to the appropriate staff member for processing. HEB ISD works to meet information requests in compliance with state and federal laws. To the extent possible, requests are handled in the order they are received. By law, HEB ISD has 10 business days to determine whether or not to seek an Attorney General's ruling regarding information that may be exempt from public disclosure.

The following charges are in accordance with Tex. Gov’t Code 552.262, Charges for Public Information.

If the cost to fulfill the request exceeds $40 the Hurst-Euless-Bedford ISD will send a cost estimate to the requestor. If the requestor, within 10 business days, does not notify Hurst-Euless-Bedford ISD that he or she accepts the charges, does not modify the request, or does not contact the Attorney General about an overcharge, then the request is deemed withdrawn.

If the cost to fulfill the request exceeds $100 the Hurst-Euless-Bedford ISD will send a cost estimate to the requestor with a requirement of a 50 percent deposit of the final cost before fulfilling the request.

Payment may be made by check or cash in the exact amount. Checks should be payable to Hurst-Euless-Bedford ISD. The requested information will be provided upon receipt of payment. HEB ISD will provide a receipt with the requested information.