Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.

ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Set up tables and ensure cleanliness of linen, silverware, and glassware.Clean tables including removal of and proper placement of soiled wares and trash.

Know the menu and be able to explain major ingredients and preparation methods.

Greet guests, take orders and serve following policies, procedures, brand standards alcohol awareness and federal, state and local serving regulations.

Follow all cash handling responsibilities according to policies and procedures.

Report all tips in compliance with company policy and IRS regulations.

Prepare station prior to opening, keep station neat and clean while serving guests, and clean station at end of shift.

Complete assigned sidework and related cleaning duties.

On time and at work when scheduled, and in proper uniform.

Attend department meetings as scheduled.

Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.

Report any incidents of guest dissatisfaction or other matters of significance to manager / supervisor so that corrective measures may be taken.

Comply with policies and procedures.Practice safe work habits and comply with sanitary, safety, security and emergency procedures.W

Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

Any other tasks / duties as requested by management.

QUALIFICATIONS The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.

Education and Experience:

High school education or related experience. Familiarity with hospitality industry practices preferred.

Skills and Abilities:

Ability to understand and provide friendly guest service. Ability to understand and comply with proper food handling, serving techniques and federal, state and local serving guidelines. Ability to properly process checks and payments in compliance with policies and procedures. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills.

Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction.

Working Conditions & Physical Effort:

Physical work is a primary part of job. Work is normally performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 50 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses.

Requirements

Requirements

About Us

TPG Hotels & Resorts is a vertically integrated hospitality management organization pre-approved by all the leading global hotel brands like Marriott, Hilton, Hyatt, InterContinental, Starwood and Wyndham, operating hotels across the entire chain scale. Historically, TPG has an operating platform of over 150+ branded, independent and boutique hotels comprising more than 25,000 guestrooms in 28 states. Today, TPG Hotels & Resorts is the 9th largest hotel management company in U.S. as ranked by Hotel Management Magazine 2017.

At TPG Hotels & Resorts we are driven to deliver superior brand quality, value and service to our guests and owners. People are our greatest assets. TPG Hotels & Resorts is proud of its ability to recruit, train and retain the best hospitality personnel in the business. Nationwide, TPG-managed properties are recognized as great places to work and build a career.

Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.

ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Set up tables and ensure cleanliness of linen, silverware, and glassware.Clean tables including removal of and proper placement of soiled wares and trash.

Know the menu and be able to explain major ingredients and preparation methods.

Greet guests, take orders and serve following policies, procedures, brand standards alcohol awareness and federal, state and local serving regulations.

Follow all cash handling responsibilities according to policies and procedures.

Report all tips in compliance with company policy and IRS regulations.

Prepare station prior to opening, keep station neat and clean while serving guests, and clean station at end of shift.

Complete assigned sidework and related cleaning duties.

On time and at work when scheduled, and in proper uniform.

Attend department meetings as scheduled.

Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.

Report any incidents of guest dissatisfaction or other matters of significance to manager / supervisor so that corrective measures may be taken.

Comply with policies and procedures.Practice safe work habits and comply with sanitary, safety, security and emergency procedures.W

Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

Any other tasks / duties as requested by management.

QUALIFICATIONS The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.

Education and Experience:

High school education or related experience. Familiarity with hospitality industry practices preferred.

Skills and Abilities:

Ability to understand and provide friendly guest service. Ability to understand and comply with proper food handling, serving techniques and federal, state and local serving guidelines. Ability to properly process checks and payments in compliance with policies and procedures. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills.

Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction.

Working Conditions & Physical Effort:

Physical work is a primary part of job. Work is normally performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 50 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses.

Requirements

Requirements

About Us

TPG Hotels & Resorts is a vertically integrated hospitality management organization pre-approved by all the leading global hotel brands like Marriott, Hilton, Hyatt, InterContinental, Starwood and Wyndham, operating hotels across the entire chain scale. Historically, TPG has an operating platform of over 150+ branded, independent and boutique hotels comprising more than 25,000 guestrooms in 28 states. Today, TPG Hotels & Resorts is the 9th largest hotel management company in U.S. as ranked by Hotel Management Magazine 2017.

At TPG Hotels & Resorts we are driven to deliver superior brand quality, value and service to our guests and owners. People are our greatest assets. TPG Hotels & Resorts is proud of its ability to recruit, train and retain the best hospitality personnel in the business. Nationwide, TPG-managed properties are recognized as great places to work and build a career.