Introduction to BPM

Introduction to BPM, sometimes called BPM 101, provides a basic introduction to all aspects of BPM today: BPM as a management discipline, as a methodology for improving work, as a set of tools and technologies. Students get a brief taste of the topics we cover in the deep-dive BPMessentials courses – BPMN Method and Style, Starting and Organizing a BPM Project, and Analyzing and Optimizing BPM Processes. We also discuss enterprise BPM, including process frameworks like SCOR and ITIL, the process maturity model, and functions of a BPM center of excellence. It’s a great way to introduce your whole team to the concepts, features, and benefits of business process management.

The format is web/on-demand, although you can contact bruce@brsilver.com if you are interested in a live class. It’s quick – you can do the whole thing in half a day. Here is the course outline:

What is BPM?

What is BPM? [16:40]

BPM Benefits [16:33]

BPM as a Management Discipline: Evolution of “Work” [13:13]

Process Improvement

Process Discovery [18:10]

Process Analysis [17:51]

Process Design [9:38]

BPM Technology

Models and Modeling [5:36]

Process Modeling with BPMN [21:40]

BPM Suites [13:20]

Enterprise BPM

Process Frameworks and Capability Maps [17:01]

Achieving Process Maturity [6:55]

BPM Center of Excellence [8:50]

No tools are required for this class. Student notes are provided to support the post-class certification exam. Click here to register. Select item bpm.101.