This letters serves to let it be known that Wendell Daniels is the founder and CEO of WENFEL BUSINESS SOLUTIONS. This company has a Varity of functions that are directly related to the skills, experience and talents of Wendell Daniels. In the capacity of DEBT COLLECTOR / SKIP TRACER Making out bound calls to past due account holders…handling inbound calls from consumers for the purpose of addressing their delinquent accounts and a appropriate manner…Applying various skip tracing techniques that would result in finding current location information for the absconded debtor (i.e. place of employment, place of residence, home phone number…View credit reports to identify potential money source that the debtor may have available…Adhere to the laws of the FDCPA…Be assertive in demanding payment in full during all “TALK-OFFS”…When ‘”PIF” isn’t a financial option negotiate with the debtor for the best possible payment arrangement.(Usually this means accepting a 10-30% down payment on the balance with the remainder of the balance being represented by a post dated series of checks spreaded over a 3-6 month period…To be available to assist my fellow collector with a 2nd voice if they should request one, and to also be willing to have another collector to serve as my 2nd voice when needed…

In the capacity of TELEMARKETER / CUSTOMER SERVICE AGENT display accurate knowledge of the product and/or service that is to be offered to the consumer…The ability to overcome objective…Effective communication…Listening attentively…asking open-ended questions…asking probing questions…Excellent phone etiquettes…Able to take ownership of a script(i.e. not sounding as if your reading from a script)…

WENFEL BUSINESS SOLUTIONS is a home base business that utilizes the internet to seek out home base employment and/or business opportunities that are in relation to the skills and experience of the owner…

DEBT COLLECTORMaking out bound calls to past due account holders…handling inbound calls from consumers for the purpose of addressing their delinquent accounts an a appropriate manner…Applying various skip tracing techniques that would result in finding current location information for the absconded debtor(i.e. place of employment, place of residence, home phone number…View credit reports to identify potential money source that the debtor may have available…Adhere to the laws of the FDCPA…Be assertive in demanding payment in full during all “TALK-OFFS”…When ‘”PIF” isn’t a financial option negotiate with the debtor for the best possible payment arrangement.(Usually this means accepting a 10-30% down payment on the balance with the remainder of the balance being represented by a post dated series of checks spreaded over a 3-6 month period…To be available to assist my fellow collector with a 2nd voice if they should request one, and to also be willing to have another collector to serve as my 2nd voice when needed…

CUSTOMER SERVICE REP.(Spherion):Taking inbound calls from consumers who’ve purchased high-end electrical appliances from Best-Buy stores across the nation…Attentively listen to the consumer’s complaint regarding the product processing the concern then transferring the consumer to the appropriate department that would best assist the consumer.

WENFEL BUSINESS SOLUTIONS(Self-employed home base company)Surfing the net seeking out home base employment and/or business opportunities…Bidding on jobs posted at www.guru.com and/or peopleperhour.com that relates to my skills and/or experience..