TURQUOISE & MARQUISE CZ STUDS

we make every effort to ship as soon as possible. questions? shop@katiediamondjewelry.com

Jewelry Care

All Katie Diamond Jewelry is either 18k gold vermeil, sterling silver, or solid 14k gold. Please check the listing on the individual item for more information.

18k gold vermeil pieces are sterling silver that have been plated with 18k gold. These pieces are great for individuals with allergies to normal plated jewelry items. Vermeil jewelry is not solid gold and should be treated with extra care. Never use jewelry cleaner on vermeil pieces. Vermeil jewelry will wear differently with each individual.

Sterling silver is a mixture of pure silver with copper or nickel, also known as the alloys. To clean sterling silver pieces, use a cleaning agent with a sulfur base to remove accumulated tarnish.

Solid 14k gold pieces are 14 parts pure gold with 10 parts alloy. 14k gold jewelry are completely solid throughout the entire piece. These pieces are more durable than vermeil or sterling silver.

Returns

If you would like to return an item which you purchased to receive store credit, please request a Returns Merchandise Authorization (RMA) number within 14 days of receiving your order by emailing kristen@katiediamondjewelry.com with your order number in the subject line. We will email you a confirmation of Return request and issue an RMA number. You may return an item within 14 days from date of receipt for a merchandise CREDIT valid on www.katiediamondjewelry.com (less shipping costs). Please note all estate, fine and wedding jewelry is custom work and FINAL SALE. All discounted and sale items are FINAL SALE.

All returned items must be in the original condition and packaging and sent via UPS or certified US mail

Delivery

We will ship your order via UPS. We make every effort to ship your order within 14 days of receiving it. However, many of our items are made to order. Some items can take up to 8 weeks to ship. If you have questions about the lead time of any specific pieces, please send an email to kristen@katiediamondjewelry.com.