Entry requirements (information and communication technology)

This page has information on the entry requirements and skills needed for information and communications technology (ICT) roles in health.

ICT staff deliver a variety of different services so people with different qualifications, knowledge and skills are needed. You may have a background in web development or IT helpdesks for example.

Entry requirements will differ depending on the role but it may be possible to enter an entry-level post with no formal qualifications, but GCSEs or equivalent qualifications are an advantage. Apprenticeships in health informatics are also available. Find out more on the City and Guilds website. Other roles will require specific professional qualifications such as computer science.

Staff working in ICT will need good technical skills and an ability to diagnose problems systematically.

Most roles will need experience and knowledge of Microsoft Windows operating systems and Microsoft Office packages. You’ll also need:

enthusiasm

problem solving skills

experience of working as a team

to be able to work under pressure

ICT staff employed directly by health organisations, such as the NHS, will need a good understanding and knowledge of healthcare systems. Those employed by contractors to deliver ICT systems won't necessarily need this but it is always best to check any job descriptions and person specifications.