We are open and shipping products directly to your door, usually within 24 hours. As you can imagine our products are very popular right now and our shipping and service teams are working very hard to get to your requests as quickly as possible. In an effort to help our customers get answers to their questions more quickly, please visit our contact us page to find answers to your questions as well as the most efficient way to contact our service team in these unprecedented times. We appreciate your patience and loyalty