If all the attempts above are unsuccessful, please file a report and attach the two (2) screenshots required in JPEG/PNG/PDF format by emailing to support.cdk@offgamers.com or fill in the Game Code Issue Submission Form :

We will only be able to escalate your code issue to the Personnel In-charge when we have received the screenshots as requested above. You will be notified by email once we have received the updates on this matter. We thank you for your patience and understanding.

nino

nino

said
18 days ago

I have sent the mail in the past, I hope to solve it as soon as possible, this has bothered me for an afternoon.

kat

said
18 days ago

Hi Nino,

If you have sent or uploaded the screenshots required for the reported issue on order 11840449, kindly await a separate email from our CD Key Team regarding receipt of the reported issue within 24 hours. Please contact us at support@offgamers.com should you fail to receive any reply thereafter.