Consultation Services

Interested in getting into the fast growing dog care industry?

With over 30 years of industry experience, Scott Smith is an innovator and expert in the dog care industry with a proven track record of success. His operating company, Biscuits & Bath, successfully operates ten full-service locations in New York City under three unique formats tailored to different markets. With a wealth of knowledge from direct experience, he is well positioned to help make you and your business a success.

Scott offers a variety of services tailored to your needs. If you cannot find what you are looking for please ask.

A successful business model is a prerequisite for success. Scott is responsible for managing over 200 associates who deliver services to over 10,000 clients. They can help you start and grow your business in multiple ways:

Business Plan Development

Service Offerings and Delivery

Human Resources

Business Diagnostics

Infrastructure Requirements

In retail, location is everything. In addition, due to the unique nature of dogs (barking, scratching, clawing, etc.) proper site design and construction, unlike just about any other industry, is a requirement for success. With the experience of over a million dog care services rendered, Scott has built ten locations under three different formats. Whether you are looking for a small retail and grooming boutique or a large full service facility, we have a proven model. Offerings include:

Site Selection

Lease Negotiation

Design

Required Materials

Budgeting

Caring for live animals requires sophisticated technology to get the details right. Scott & John have developed sophisticated proprietary software to effectively manage multiple touch points and services safely and effectively. Offerings include:

Scheduling

Billing & Accounting

Data Management

Formerly of JP Morgan Chase Private Equity Management and McKinsey Consulting, Scott is uniquely qualified to guide business development for either Fortune 500 to small Mom and Pop’s. From Finance, Strategic Planning to Operational Delivery Processes and Systems, Scott has a proven track record of success.