A: All unit prices are based on single colour branding to 1 position. If you are in any doubt, please contact a member of the sales team who will assess your branding and provide a quote specific to your requirements.

Lead-Time FAQs

Q: What is the Lead Time?

A: The lead-time on most promotional merchandise orders is on average 12 working days from approval of the pre production proof. However, these days many products can be delivered quicker than this. There is a great selection available on 5 working days and some products can be turned around in 24 – 48 hours. It should also be mentioned that products that are produced in the Far East can be as much as 3-4 weeks or longer. Always ask if you are unsure.

Proofing FAQs

Q: Will we receive a proof?

A: Once the artwork has been finished, this is sent off to the factory. Every single order (including repeat jobs) must have the final design “signed off” by the client before production can commence. This is to ensure that every single detail is correct. Details that will need to be checked are: Product name, Colour, Quantity, Print Colour, branding method, delivery address, deadline date.

Additional Costs FAQs

Q: Are there any extra costs to take into account?

A: Branding any promotional item (regardless of the method) usually requires setting up. This may be the production of the silkscreen to enable the printing onto various products, or the disc origination set up if clothing is being embroidered. These set up costs differ in their cost, but they do apply and are broken out in any quote that we send out.

Q: Are there any other costs?

A: We require finished artwork to size as either a fully editable vector graphic file and (or) a high resolution pdf. We need fonts converted to outline paths and colours to pantone. Should you be unable to provide this, we have design capability and can turn this around quickly. This will be costed up on a job by job basis.

Quantity FAQs

Q: What if we require a different quantity?

A: Quantities specified are not necessarily the minimums. We always try to work to any budget. Small quantities can incur surcharges, so it is always worth talking to one of the sales team who will run through the scenarios available to ensure you get the best value for money on your merchandise.

Q: Will we receive exactly the quantity ordered?

A: On branded items we reserve the right to supply and invoice plus or minus 10% of the quantity ordered in line with our industry standards. Please discuss this with your account manager if you have any questions.

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