Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 30 days of receiving your order. Our Customer Service staff will arrange it for you after the confirmation.

Products (excluding Made-To-Order, disposable, lingerie items, and Clearance items) with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred.

Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging.

Q:Dear Seller,i want to know the size of the hip and waist for the size 3xl please? Thank You

A:

Hi sheila.

The waist of the item is around 81CM, and the hips of the item is around 98 CM.

By sheila Mar-20/2016 06:03:00

Q:When will this be back in stock in a small size please?

A:

Hi Sarah,We are sorry this item in size S is out of stock.You can consider the other items instead. Please take a look at our new arrivals here : http://www.dresslily.com/new-products.htmlEnjoy our best offers here: http://www.dresslily.com/clearance.html

By Sarah Feb-26/2016 06:02:28

Q:I am about to order a few of these... at the waist of the dress.. it looks like a belt.. is it attached to the dress?? same colour as the dress.. pls this is my second time im asking this question...awaiting your response

A:

Hi Sha. The item is the same with website picture, it doesn't include a belt.

By Sha Oct-29/2015 10:10:48

Q:I am to order at least 4 of this dress. from the photo at the waist; is it a belt or this comes with the dress as the info says no belt so what is it at the waist pls???

A:

Hi Sha. The item doesn't include a belt.

By Sha Oct-28/2015 10:10:15

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