FAQ

Pre-Wax

In order to effectively remove all of your hair, we require a quarter of an inch in length. So, if you’ve been shaving, this typically amounts to 2-3 weeks worth of growth. (If you don’t grow it, we can’t wax it!)

Coffee or booze may seem like a great idea, but you’re better off avoiding them. The acid and caffeine in coffee will stimulate your skin, making your wax more painful. And while a shot of tequila might seem to be just what the doctor ordered, it won’t ease the pain. In fact, consuming alcohol can tighten your pores, leading to a painful waxing experience. Choose hydration over intoxication; drink water before your wax and your skin will thank you.

Exfoliate your skin 24-48 hours before your wax. Then on the morning of your appointment, take a hot shower or bath. (Foxy Tip: In addition to freshening up, a hot bath or shower can also open up your pores so your hairs glide more easily from your follicles, score!) Don’t apply any lotions, creams, self-tanners or sprays before your appointment, they can interfere with the application of the wax.

If you’re feeling concerned about pain or discomfort, take one or two Advils an hour before your wax. If you’re still feeling nervous, we carry a topical numbing cream you can apply half an hour prior to your service to help soothe the sting.

If you have a special occasion coming up and have never been waxed, we recommend scheduling your service at least three or four days prior to the big event. Better still, plan two waxes BEFORE the big day (if your schedule permits). This way you have time to recover from any reactions or post-wax tenderness, and you’ll get the first wax (the most uncomfortable) out of the way prior to your wedding, vacation, music festival, comic book convention, pizza party, girl’s night, what have you.

Cancellation Policy: If you need to switch your appointment time or cancel altogether we ask that you provide us with 4 hours notice; a late cancellation or missed visit leaves a hole in your technician’s day that could have been filled by another client. If you’re unable to provide less than 4 hours notice, we charge a cancellation fee of 25% of your service which is applied as a credit owing on your client file (this can be tacked on to your next service or paid separately).

Come to your appointment as relaxed as you can. When you tense up, the muscles around your hair follicles tighten, making the process more difficult (and more uncomfortable). Practice deep breathing—get your zen on, Baby. Because like many things in life, the anticipation is worse than the experience.

During Appointment

You’ve made it to your appointment, you’ve dropped your drawers, you’re on the bed, now what? Here are some notes on what you can expect during your visit:

NOT! Our Vagicians are the Best In The West. It is our mission in life to make you feel at home in a very silly circumstance—pantless with a stranger. We specialize in hair removal, and to be more precise we specialize in Brazilians. We’ve seen it all, Honey, we CANNOT be fazed.

We use soft wax and strips for all our regular wax procedures. If you are partial to using hard wax, we offer it for a $10 fee on top of your service. We just ask that you please request the hard wax add on ahead of time as it requires a longer appointment time.

Post-Wax

You did it! Way to go, you Foxy thing! Now here’s a little homework to ensure silky smooth satisfaction.

For the first 24 hours after a wax it’s important to avoid exposure to heat and bacteria since your skin is vulnerable and prone to infection, this means:

No swimming pools, saunas, hot tubs, hot baths or hot showers

No tanning beds or sun exposure

No activities that will lead to profuse sweating—this will create the ideal breeding grounds for germs (jazzercise class can wait)

No scented soaps or perfumed products of any kind. You can soothe the skin with a clean cold compress, or ask your waxer about our post-care products, look for calming extracts like cucumber, aloe, chamomile, etc.

No hanky-panky. In fact, avoid touching the area as much as possible, you may be transferring bacteria from your hands or other people’s hands to your freshly waxed skin. After a day or two, once you’re feeling back to normal, get on with your bad self and feel free to engage in all manner of Foxy behaviours!

Once your skin has rejuvenated and you’re feeling back to your normal Foxy self, it’s time to talk exfoliation. This is an important process that helps to remove dead cells and refresh your skin. It creates blood flow which in turn draws infection and hair to the surface to be released. If done regularly, exfoliation can help to eradicate ingrown hairs and help you maintain bump-free smooth skin. We carry scrub mitts that will help you manually buff your body in the shower, but we can also recommend some other forms of exfoliation. And don’t forget to moisturize! We carry some wonderful juicy products to quench your skin’s thirst.

Sticking to a consistent wax schedule will yield the best results. We recommend returning every 3 – 5 weeks. This ensures a quicker, less painful service AND you’ll qualify for our Frequent Fox discount. Win-win!

Ready for the good news? It gets easier baby! Your hair will become finer, softer and more sparse with regular waxes. The degree and speed of progress will vary from person to person, but stick to a consistent schedule and you’ll be thrilled with your reduction in hair. Last but not least, don’t ever hesitate to call your friendly neighbourhood Vagicians. We’re in this together; approach us with any questions or concerns.

Safety and Sanitation

Your health and safety is our highest priority. After all, cleanliness is next to Foxiness. Every technician must adhere to the following protocols:

We have a very strict NO double-dipping policy. This means that each applicator stick is used only once, so the wax being applied is always sterile. In addition, our techs wear latex-free disposable gloves during every service. They place non-reusable waxing paper on the table for each new client. All implements used (such as tweezers or scissors, etc.) are sanitized and sterilized between clients.

Hours

Hey There Foxy Friends!

Beginning Tuesday April 4th we are making changes to our booking system. If you're a regular client of our Courtenay or Westshore locations you may be asked to create a new password the next time you sign in to your online booking account. If you have questions about your online booking account, call us and we'll get you squared away ASAP! - love, your friendly neighbourhood Vagicians