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Course Description:

Kaizen is an improvement philosophy in which continuous, incremental improvement occurs over a sustained period of time, creating more value and less waste, resulting in increased speed, lower costs and improved quality.

This is a hands-on 3-day Course that teaches and equips individuals to define, facilitate and lead Lean IT Kaizen improvement initiatives. The Course teaches students how to effectively use the Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) improvement model leveraging the Lean A3 problem identification and planning tool to complete a full improvement cycle.

This certification Course provides the knowledge, skills and methodology required to identify, plan and implement incremental service and Process improvements focused on improving the efficiency and effectiveness of any Process or value stream. It also prepares for the Lean IT Association Kaizen certification exam.

● A Kaizen Lead is someone who is involved with a Lean improvement initiative at any level of the organization and within any department.

● The Course is designed for IT practitioners interested in expanding their practical knowledge and skills to lead targeted Lean improvement initiatives focused on continual service improvement, including:

● Managers tasked with department level Process improvements

● Business analysts

● Project managers

● Software developers

● Quality assurance managers

● IT Consultants

● Any roles responsible for quality, efficiency and continual service improvement