Program Policies & Procedures

Visual Arts Brampton Policies & Procedures Updated May 2020

Please read the following policies, before registering in Visual Arts Brampton (VAB) programming:

Advanced registration is either recommended or required for all programs.

Registration for programs is first-come first-serve, and classes have attendance caps.

If a program reaches capacity, there is no guarantee that an additional session/more spaces will be made available.

All programs will ask for payment in advance, to ensure that classes have the financial commitment to begin.

Students are only registered in a program upon receipt of their payment.

Classes are subject to cancellation (see below).

Programs, prices, and instructors are subject to change without notice.

Withdrawals & Refunds

To request withdrawal from a program, you must contact the VAB Studio at 905-453-9142 (during operating hours) or This email address is being protected from spambots. You need JavaScript enabled to view it..

A withdrawal occurring less than one (1) week prior to the start of a program is subject to a $30 administration fee.

To be eligible for a full refund, the withdrawal must be requested at least one (1) week prior to the start of a program. Absence from the program does not constitute notice of withdrawal.

Fees for memberships, sessions and programs after they have started are non-refundable.

Materials kits that are included with a program are non-refundable. Students who are eligible for a program refund will receive a refund less the cost of materials and any applicable administration fees.

Cancellation or Postponement of Programs

To ensure that we are able to run your preferred program, we recommend that you enroll at least two (2) weeks prior to the commencement of the program.

If a program is cancelled due to low enrollment, registered students will be given one (1) week notice prior to the scheduled first class. A full refund will be given.

VAB reserves the right to cancel or postpone programs; in the event of cancellations prior to the beginning of a program, a full refund will be given. If a program is cancelled any time after the beginning, a prorated refund will be issued.

Transfers

Transfers are subject to availability, and may only occur between classes within the same program. Transfers may only be authorized by the instructor(s) for the two classes in question.

Make-Up Classes

VAB does not offer make-up classes for students who are absent from a scheduled class.

Auditing

Auditing or sitting in on a program for any reason is not permitted. Proof of payment may be requested by the instructor(s) prior to the start of the program.

Trial Classes

Trial classes for children’s programs (subject to availability) are limited to a maximum of two (2) classes per student. Registration for the program is required should the student wish to continue.

Weather

If classes/sessions are cancelled due to weather, notices will be posted on our website at the earliest available opportunity. Students may also send an email to inquire - This email address is being protected from spambots. You need JavaScript enabled to view it..

Every effort will be made to schedule make-up sessions, however they cannot be guaranteed.

Program Delivery in Unusual/Extreme Circumstances

In the event of unusual/extreme circumstances (including, but not limited to, extreme weather, government-mandated closures, or safety-related concerns), VAB reserves the right to modify and deliver program content in alternate formats, such as online.

Materials

Programs do not include materials unless otherwise stated in the program description. Students are responsible for providing their own materials based on the list provided upon registration.

Anti-Bullying Policy

VAB strives to provide a fun and safe environment to all our students. We have a zero tolerance policy for violence, bullying and disrespectful behaviour. Students who demonstrate violent, hateful or disrespectful behaviour are subject to removal from the program(s). A refund for the remainder of the program will be issued and is subject to a $30 administration fee.