Why is this a thing that still happens?

Hi, I'm new here so don't really know the forum rules. I have been playing this game since it came out, I have noted that many do have issues with penalties and I have excepted that it is hard to judge what is intentional and what is unintentional but why does being hit on the grid count as a jump start? It is so frustrating. It happens all the time, surely that can be fixed somehow. It is bad enough to have broken suspension but to get a drive though also? For being hit on the grid? It makes no sense. Surely if you are in neutral the game can detect it is not your input that makes your car "jump the start"