Live-in Care enables anyone, young or old, with care needs to continue living in their own in home with a round-the-clock care worker. Whether you just need companionship or have some specific health issues that mean you require extra support, Live-in Care provides a full-time solution realistic and affordable alternative […]

Carte Blanche Care is a family-run provider based in Surrey, which has extensive experience delivering care first hand. We take pride in: Focusing on you, tailoring our services to your requirements Promising to treat you with respect, promoting an environment of compassion and empathy Understanding how important good quality care […]

Helping Hands has been providing companionship through to complex nursing-led live-in care to people across England and Wales since 1989 and is widely acknowledged to be the country’s most respected provider of the service. As a values driven family business, we have worked tirelessly over the past 24 years to […]

Independent People Homecare is an established live-in care agency with a wide network of experienced home care assistants. Leading the way in providing comprehensive, competitively-priced care services, our carers deliver care plans that enable our clients to enjoy their independence with the support of trained home care professionals. Our focus […]

Promedica24 Watford is the CQC registered office that supports the Promedica24 Franchises in the South East. In 12 years we have grown to become Europe’s largest provider of live-in care. Our knowledge, experience and depth of understanding of adult social care and the care system has enabled us to help […]

At SuperCarers, we match families and individuals needing care with compassionate, experienced and vetted home carers. Our founders, Adam and Daniel Pike watched their mother struggle to cope with managing their grandma’s care. From personal experience, they understand the challenges in finding a reliable, quality carer and want to help […]

The Good Care Group is a national provider of professional, multi-award winning 24 hour live-in care services for people allowing them to continue to live safely and happily in their own home, maintaining dignity and independence, with tailored support as required. Our service is fully managed – we pay the […]

About us

Inspection checks

These checks were carried out under the inspection model that CQC have used since 2009. These will gradually be replaced by the CQC's new ratings (see below).

All standards were being met when the CQC inspected the service. If this service has not had a CQC inspection since it registered with the CQC, judgement may be based on the CQC's assessment of declarations and evidence supplied by the service.

At least one standard in this area was not being met when the CQC inspected the service and the CQC required improvements.

At least one standard in this area was not being met when the CQC inspected the service and the CQC have taken enforcement action.

New inspection ratings

The CQC are moving to a new inspection model and rate services according to how safe, effective, caring, responsive and well-led they are, using four levels:

Outstanding – the service is performing exceptionally well.

Good - the service is performing well and meeting the CQC's expectations.

Requires improvement – the service isn't performing as well as it should and the CQC have told the service how it must improve.

Inadequate – the service is performing badly and the CQC have taken enforcement action against the provider of the service.

No rating/under appeal/rating suspended – there are some services which the CQC can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by the CQC and will be published soon.