We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

It is a budget airline. Check-in process was online and easy. The airplane was new and cabin also. The seats allowed good leg room. Fly was on time with out any delay.Overall, I had nice experience and may fly again with them. Just wanted to share with you all.

This was my first and last time flying with Level. Besides the fact that the only option of eating or drinking on board (yes, drinking water too, and it’s XXI century!) is preordering them beforehand, nobody informed me that the operating airline has changed along with the time of my departure. In addition, the only way to bring anything liquid-related...

I bought one way ticket for a flight in Level Airlines from San Francisco to Barcelona for $360, the date of journey was close to Dec 25th. I bought the ticket sometime in late October. Tickets around Christmas time is very expensive, and this price sounded like a deal compared to other options. I bought the ticket from Level Airlines...

My wife and I can only report that our recent LEVEL London Gatwick to Vienna, with subsequent return flights, were excellent in every respect. We knew that we would be travelling with a budget airline so it was simple enough to plan ahead and carry aboard an excellent lunch from Jamie Oliver's.
On line check-in was available at zero extra...

Level is another airline company in the budget options. You get the minimum possible and pay for all the extras.
Overall is not a bad option, if you know that you are traveling on a budget. If you expect out of the park service then choose another airline.
The check in process is odd, since they just show up 3...

My flight was canceled, as well as the one on the way to Martinique. So 2 cancelations within 2 weeks. Was trying to get the compensation from the airline but they refuse to conform the real cause of both cancelations. They gave me a paper with technical issue reason and then tried to get out with weather reasons. Very bad...

DO NOT USE level airlines!
I had go from NY to Paris for a family emergency. I find that flight throw Iberia website, without knowing the aircraft was from level.
1st I was not able to check in online. At my arrival to the airport we where no able to upgrade our site for more confortable ones, becomes of computer...

Date of travel: January 2019

More

InternationalEconomyNew York City - Paris

Helpful?

2Thank elodyc2013

Report

LEVEL, Manager at LEVEL, responded to this review

We're sorry you weren't advised by Iberia that you were travelling on Iberia - unfortunately 3rd party sites are not under our control so would ask you to contact them about this. Customers are able to help themselves to water which is located near the galleys in bottles of water. With regards to your return flight, we contacted everyone we...

In spite of my priority boarding, the experience of transferring from boarding gate to aircraft was disappointing insofar as the bus arrived at the aircraft and I entered the aircraft from the rear. There was no direction that I should board the plane from the front steps. Consequently, I was travelling from the back of the aircraft to my allocated...

Date of travel: January 2019

More

EuropeEconomyVienna - London

Helpful?

Thank EarlRay60

Report

LEVEL, Manager at LEVEL, responded to this review

Hello EarlRay60 - thanks for taking the time to leave your review and we're sorry to read about your experience. It would really help us if you could give us some more information so that we can pass this on to our teams. You can do this either via our website or send us a DM on Twitter. Thank you.

Founded in 2017, LEVEL is a low-cost carrier based at Barcelona-El Prat Airport (BCN), Paris Orly (ORY) and Vienna (VIE). It offers long-haul flights from Barcelona to: Buenos Aires (EZE), Argentina, Santiago de Chile (SCL), and New York (JFK); Boston (BOS) and San Francisco (SFO) in the United States. It also offers direct flights between Paris Orly (ORY) and New York, Newark (EWR), Montréal (YUL), Martinique (FDF) and Guadeloupe (PTP). From Vienna LEVEL flies to a number of other European cities.