iLEARN is an ATO (Accredited Training Organization) of APMG and PEOPLECERT for the ITIL® courses.

For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

The course is the final module in the Intermediate level and leads to the attainment of ITIL Expert certification in IT Service Management. The training course examines in-depth the content of the ITIL publications and focuses on business, management and control of the objectives, on processes, functions and activities and on the interfaces and interactions that take place between the Service Lifecycle processes.

ITIL MALC online course details

8 lessons

10 hours of video

40 hours to complete the course

ONE-to-ONE course format and characteristics

Access 24/7

Access to the e-learning system, help included, and to all the material (videos, documents) in English

15 credits from the Service Lifecycle or Service Capability training pathway exams.

To be able to take the exam, it is necessary to have read and accepted the terms and conditions of examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam.

Teacher language

English

Material course language

English

Exam type

Online

Certification

ITIL MALC official certificate*

*For a paper copy of the certificate, please contact us before booking the exam.

Certificate type

Online

Exam language

Paper certificate

Description

The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.If you still want to receive the paper certificate, in addition to the electronic certificate, choose this option. The certificate will be sent directly to the adress you provide at the exam registration.

Attendance certificate

Description

With this option you can request to receive the official attendance certificate, available in electronic (pdf) or paper format (shipping included).

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