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The secrets of telephone selling : how to make calls that sell!

An introductory guide for the complete novice on the art of selling a product or service over the telephone. The text uses specific examples to illustrate the types of words and phrases that get results. It also explains how to structure a sales conversation and how to convince the listener.Read more...

Details

Three types of telesales calls; what to do before picking up the phone; how to talk on the phone; dealing with buyers on the phone; how to get the buyer's name and get through; how to introduce yourself to the buyer; how to present your product; how to close a sale.