HostPapa

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HostPapa started out in 2006, and is currently based within the US and Canada, although originally, it’s data center and customer service teams were based out of Toronto, Canada. Moreover, HostPapa offers everything you need to get started on building or expanding your website. Features such as; free website migration, free domain name transfer or registration and a multitude of other features and options.

Moreover, HostPapa is also dedicated to protecting the planet and environment, as such they are the pioneers in purchasing “Carbon Credits” which allow companies to offset their carbon emissions based upon the amount of energy that they use. In our eyes making HostPapa web hosting provider to seriously consider.

HostPapa Technical Analysis

At WebHostingToolBox we’re all about providing you the right statistics at the right time. This is why, we’re able to clearly demonstrate to you, the good, the bad, and the ugly when it comes to choosing a web hosting provider. As such, we’ve been able to gather extensive content pursuant to HostPapa and have outlined both their TLD count (that they host) and also provide it in a way that is clearly understood.

Total Domains

Domain Distribution

.com52,763

.net3,603

.org4,160

.info875

.biz391

From the aforementioned line graph and the pie chart, you can see that while HostPapa isn’t the largest web hosting provider in the market, they do have a stable and positive growth throughout the years, indicating that they are both successful in obtaining new customers while also being able to retain their existing customer base. This kind of information typically speaks volumes about a web hosting provider.

So here's what we think...

Looking for an environmentally friendly web hosting company? HostPapa maybe the best option that’s dedicated not only to protecting the environment and our planet, but also providing its customers with a strong and reliable hosting service that they have counted and continue to count on for decades. HostPapa maintains an excellent uptime, and even comes with a no-questions asked money back guarantee in case you’re not fully satisfied with their service or customer support.

Having said the aforementioned, HostPapa has an excellent support team that is accessible both via live chat, phone and/or email/ticketing system 24/7. Moreover, should you not want to contact their support team, you’ll find boundless amount of support resources on their site to assist you.

Uptime & Reliability:

HostPapa says it provides a “100% Service Guarantee” and while initially, we thought ok, another one promising something they can’t fulfill, we started monitoring ourselves, and it’s true. In the past two years, they have not had a single outage within the servers we’re monitoring. So we do highly recommend them for this particular reason, and are proud to do so.

In respects to their infrastructure, what they say on their website is true, they do have powerful and reliable servers, that have the latest version of Apache, PHP, and other necessary services to provide not only a reliable solution, but also a secure one partly in thanks to their mod_security rulesets that they apply.

Features:

Not only does HostPapa offer you a reliable service, but also one that is feature packed. Their shared hosting environment offers; a free web marketing package, credits for promotional tools, auto-installers for scripts such as WordPress, Drupal, Joomla and others. Additionally, if you’re a fan of Google, you’ll get access to the Google Apps package. All this comes at a very reasonable price, that’s totally in line with the industry average.

Additionally, using HostPapa, you will be able to grow or shrink your website’s hosting package as and when needed. This is made possible, because HostPapa offers; WordPress Hosting, Shared Hosting, Reseller Hosting and VPS Hosting. So you’ll never be left searching for another web hosting provider.

Support:

HostPapa provides support not only via phone and ticketing system like some other providers, but also provides live chat as well. You’ll find sometimes that they are a bit slow on their turnaround times, but this may be attributed to growth pains that they experienced in the past.

Having said that, they do have an impressive assortment of knowledgebase articles and video tutorials that can assist you in resolving almost any of the common queries you may have. Furthermore, their community forum is also an excellent resource for finding answers and/or posting issues your facing. There are even articles in Spanish!

Pricing:

HostPapa is undoubtedly an excellent web hosting provider. However, sometimes, there is a need to watch out for the “extras” they may include in your shopping cart checkout process. One such example is the pre-selected “SiteLock Security Seal” and the “Automated Website Backup”. So when going through the checkout process, we suggest keeping your eyes peeled for things that may not need to be there.

Having gotten the semi-negative stuff out of the way, we favor this web hosting provider, not only because their pricing is slightly below the industry average, meaning that it’s a fantastic deal, but because of the unlimited features and functionalities you can enjoy with HostPapa.

User Friendliness:

HostPapa is an organized company, they have a company blog that has regular blog posts, they are active on social media and they have positive reviews. This all goes towards showing that they are an active and vibrant company. More specifically, this means that you can rest assured that you’re with a web hosting company that isn’t sitting on autopilot.

Their web hosting offering is clearly labeled, their signup process is easy and quick. HostPapa uses cPanel, which means that if your already familiar with cPanel, you’ll find it a breeze to work with. Not mentioning the fact that they provide you with an auto-installer for scripts, and/or complimentary add-on service in all their web hosting packages.

Summary:

HostPapa isn’t the most expensive web hosting provider, but it’s also not the cheapest either. However, if you’re looking for a web hosting provider that can host your blog or
e-commence website, you’ve found a great web host with HostPapa. Both from a support and value for your money perspective, you can’t go wrong.

Pros

Unlimited Features

Excellent add-on services

Knowledgeable Support

Powered renewable energy

Cons

Sneaky auto-selected add-ons

Complex cancellation

Lengthy contracts

Limited technical tools

At WebHostingToolBox we’re all about providing you the right statistics at the right time. This is why, we’re able to clearly demonstrate to you, the good, the bad, and the ugly when it comes to choosing a web hosting provider. As such, we’ve been able to gather extensive content pursuant to HostPapa and have outlined both their TLD count (that they host) and also provide it in a way that is clearly understood.

So what do other Webmasters think?

They seem to use some sorta special routing or something, as the latency just doesn't exist. When going to ASIA it's pretty much like your using the LAN within the US. Its wicked fast and for my customers; that happen to be ASIAN, it matters a lot. So for that reason I'm with them, if they lost that feature, I'd have to move... but for now they are good... going strong for 3+ years.

They literally have everything you need for a wannabe Webmaster; with HostPapa you feel like you have full control over your website In the 18 months that I've used HostPapa I can honestly say that I've never felt like the control was out of my hands or that I couldn't do something. Everything that I had was completely solvable and quickly.

My story is like this; I called their web hosting support team, they literally replied to me in under five mins. I asked them what VPS would fit my needs and gave them my email address... there after, I got a customized quote for a VPS that fit my needs... and as I know a thing or two about web hosting providers... I checked online and it was about right. I confirmed and my VPS was activated in under 10 mins. Highly recommended web hosting provider! Super easy to get a long with and mega fast!

I live in South America and I have had a good ISP for years, but recently I joined the HostPapa community by starting a new small! I found that the attitude that this company has is amazing, their support is like that of a family member rather than a customer. They care when you call and they really try to answer an/all questions they can to assist you

Discounts, Coupons, and no renewals! That's the way to save money with HostPapa, although they don't let you apply discounts and such to the next year... I've switched my accounts a couple of times... cancelled and signed up again... and moved my site... you can save a TON if you do that. Easy Easy.

Absolutely wonderful support system and staff. Perter has always been courteous and quick to answer questions. The best customer service Ive ever experienced, with a hand over my heart I would recommend them to anyone and have fairly recently.

Genius at work; that's what I think when I think of HostPapa (if he really exists!) but seriously, the team over at HostPapa is incredible. They are always there to help you solve the problems that your facing. There has never been a time that I've thought twice before contacting them. The other day, I got in contact via their live chat and was quickly impressed at how fast they were able to tackle the error I was facing and how we got everything back on track in literally 10 mins.

HostPapa is like one of those hosts that you can rest assured that they are just going to work as advertised out of the box. This is not mentioning that they will how simple they will make your life. Im able to say that im 100% satisfied with their approach and direction.

I gave them a call before signing up with them, I spoke to a pleasant chap called David for about 30 mins. We discussed everything related to the account and he was really knowledgeable and knew the plans, the offering, their support team topics inside out. He wasn't pushy but answered all the questions even told me about their promo of moving the websites for free of charge and offering a free domain name.

Their customer service is fast, efficient and always trying to get you trained up, so you can answer the questions you need by yourself. I was with a previous web hosting company for approximately 10 years until things went wrong and that was horribly wrong. I was in a rush to find a new host, that's how I originally came across HostPapa. Turned out one of the best choices that I've made online, they are simply excellent.

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