Positions and benefits

Social justice is at the heart of all we do at Good Shepherd. Every position advertised here plays an important role in our work to enable fullness of life for women, girls and families experiencing disadvantage.

At Good Shepherd, each member of our team is valued and we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include:• Salary packaging (which can add up to $15,900 in tax-free pay per year)• Professional development and training opportunities• Paid study leave • Paid parental leave• Gifted leave at Christmas and Easter• Additional purchased annual leave• Flexible work hours where possible• Long service leave due after 10 years, with access after seven• Employee Assistance Program, a free and confidential counselling service

All candidates must have the right to work in Australia or New Zealand as applicable. Australian applicants must undergo a Working with Children Check and Police Check.

In line with the Government's COVID-19 health and safety requirements, all of Good Shepherd’s assessment processes will be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring Managers will work with you to find the most convenient method to ensure your safety and wellbeing and that of our employees. We are not currently conducting face to face interviews/inductions. These processes will be completed online for those who are successful in securing a position with Good Shepherd.

Family Services Team Leader

SCHADS Level 7

Full time, Fixed term

St Albans location

The Team Leader is responsible for assisting in the day to day operations, supervision and reporting line with services agreements and organizational expectation and will assist to develop and lead a highly competent, engaged and professional team.

About you:

Formal qualifications in Social Work, Psychology or equivalent demonstrated experience.

Proof of the right to work in Australia

A current Drivers license

A satisfactory Police Check

A current Working with Children’s Check (WWCC)

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include: • Salary packaging (which can add up to $15,900 in tax-free pay per year) • Paid study leave • Paid parental leave • Gifted leave at Christmas and Easter • Additional purchased annual leave • Flexible work hours/working from home where possible • Long service leave due after 10 years, with access after seven • Employee Assistance Program, a free and confidential counselling service

How to apply

To apply please review the attached position description and and submit a short covering letter outlining your relevant skills and experience along with your CV torecruitment@goodshep.org.au.recruitment@goodshep.org.au. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please apply as soon as possible, applications are considered as they are received.

In line with the Government's COVID-19 health and safety requirements, all of Good Shepherd’s assessment processes will be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring Managers will work with you to find the most convenient method to ensure your safety and wellbeing and that of our employees. We are not currently conducting face to face interviews/inductions. These processes will be completed online for those who are successful in securing a position with Good Shepherd.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

Financial Coach Senior Practitioner

Exciting new program

$88,030 per annum + super. Salary packaging

Ongoing, full-time

Melbourne CBD

In this exciting, newly created role you will provide a broad range of financial capability coaching and guidance services for people affected by financial abuse. Participants will be in the post crisis or recovery stage, and so it is important that services are orientated towards helping people to rebuild and focus on their future financial goals.

In this role you will be responsible for:

Provision of financial coaching and training services at your Community Hub location or region

Leading a small team of Relationship Coordinators and providing formal and informal supervision to Financial Coaches

Providing context of a participant’s needs to financial counsellors and other specialist financial service providers that may be called upon to support the implementation of a participant’s roadmap

Attending meetings between participants and financial counsellors and other financial specialists as required

Providing insights and recommendations to the Regional Manager or Program Director for continuous improvement of the program

About you:

You will have the following qualifications, experience and capability:

Diploma level qualifications or higher in Financial Capability, Financial Counselling, Business or Management, Social Work, Community Development, Community Services or an equivalent field

Experience playing a lead role within a team, either as a senior member or team leader

Experience providing financial guidance coaching

Experience providing case supervision highly desirable

Experience and understanding of the domestic and family violence landscape will be highly regarded

A satisfactory Police Check

A current Working with Children’s Check (WWCC)

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include: • Salary packaging (which can add up to $15,900 in tax-free pay per year) • Paid study leave • Paid parental leave • Gifted leave at Christmas and Easter • Additional purchased annual leave • Flexible work hours/working from home where possible • Long service leave due after 10 years, with access after seven • Employee Assistance Program, a free and confidential counselling service

How to apply

To apply please review the attached position descriptionand submit a short covering letter outlining your relevant skills and experience along with your CV to recruitment@goodshep.org.au. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please apply as soon as possible, applications are considered as they are received.

In line with the Government's COVID-19 health and safety requirements, all of Good Shepherd’s assessment processes will be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring Managers will work with you to find the most convenient method to ensure your safety and wellbeing and that of our employees. We are not currently conducting face to face interviews/inductions. These processes will be completed online for those who are successful in securing a position with Good Shepherd.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

Willingness to provide an outreach service to engage with children and ensure accessibility.

Must have current Australian driver’s license

A satisfactory Police Check

A current Working with Children’s Check (WWCC)

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include: • Salary packaging (which can add up to $15,900 in tax-free pay per year) • Paid study leave • Paid parental leave • Gifted leave at Christmas and Easter • Additional purchased annual leave • Flexible work hours/working from home where possible • Long service leave due after 10 years, with access after seven • Employee Assistance Program, a free and confidential counselling service

How to apply

To apply please review the attached position descriptionand submit a short covering letter outlining your relevant skills and experience along with your CV to recruitment@goodshep.org.au. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please apply as soon as possible, applications are considered as they are received.

In line with the Government's COVID-19 health and safety requirements, all of Good Shepherd’s assessment processes will be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring Managers will work with you to find the most convenient method to ensure your safety and wellbeing and that of our employees. We are not currently conducting face to face interviews/inductions. These processes will be completed online for those who are successful in securing a position with Good Shepherd.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

Family Service Case Manager

SCHADS Level 5

Fulltime, Fixed term

St Albans location

Help create equal communities where women and girls can live full, safe lives.

About you:

The Family Services Case Manager will work within the St Albans based Integrated Family Services (IFS) team. The team assists and supports parents to develop, maintain and strengthen the safety, stability, development and wellbeing of their children and family.

To be successful in this role you will need:

Tertiary qualification in Social Work or similar level qualification in a human services discipline such as Psychology

Demonstrated skills in casework and group work with families who may have complex needs

Demonstrated ability to work in a culturally sensitive way with people from culturally and linguistically diverse (CALD) communities and Aboriginal families

Demonstrated understanding of social justice principles and community capacity building, and an ability to contribute to the mission and spirit of the agency

A satisfactory Police Check

A current Working with Children’s Check (WWCC)

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include: • Salary packaging (which can add up to $15,900 in tax-free pay per year) • Paid study leave • Paid parental leave • Gifted leave at Christmas and Easter • Additional purchased annual leave • Flexible work hours/working from home where possible • Long service leave due after 10 years, with access after seven • Employee Assistance Program, a free and confidential counselling service

How to apply

To apply please review the attached position descriptionand submit a short covering letter outlining your relevant skills and experience along with your CV to recruitment@goodshep.org.au. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please apply as soon as possible, applications are considered as they are received.

In line with the Government's COVID-19 health and safety requirements, all of Good Shepherd’s assessment processes will be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring Managers will work with you to find the most convenient method to ensure your safety and wellbeing and that of our employees. We are not currently conducting face to face interviews/inductions. These processes will be completed online for those who are successful in securing a position with Good Shepherd.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

Regional Operations Coordinator Vic, WA, NZ

SCHADS Level 7

0.8 FTE Part time, Ongoing

Regional Vic location

Working closely and collaboratively with the National Manager, Comprehensive Aged Support Services, this position combines hands on support to the Good Shepherd Sisters and the women with coordination functions and support for a small team in Victoria, Western Australia and New Zealand.

Join our dedicated national team, supporting a strength based, healthy ageing approach for Good Shepherd Sisters and Women (former residents) who are ageing.

To be successful in this role you will:

Enjoy working flexibly, with no two days the same.

Enjoy being part of a small team

Have a current driver’s licence

Have a satisfactory Police Check

Have or obtain immediately, a current Working with Children’s Check (WWCC)

Regular car travel in and around the three states and interstate travel is required. Good Shepherd provides transport support in the form of pool cars and/or km allowances.

There is an on-call support requirement for this role. Re call is generally infrequent.

Demonstrated ability to navigate aged care systems across the aged services and NDIS spectrum including Australian and NZ Commonwealth programs, VIC and WA State based services and FFS programs in all regions.

Be able to demonstrate a person centred, strengths based and consultative approach to working with older people

A current driver’s licence

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include: • Salary packaging (which can add up to $15,900 in tax-free pay per year) • Paid study leave • Paid parental leave • Gifted leave at Christmas and Easter • Additional purchased annual leave • Flexible work hours/working from home where possible • Long service leave due after 10 years, with access after seven • Employee Assistance Program, a free and confidential counselling service

How to apply

To apply please review the attached position description and submit a short covering letter outlining your relevant skills and experience along with your CV to recruitment@goodshep.org.au. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

In line with the Government's COVID-19 health and safety requirements, all of Good Shepherd’s assessment processes will be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring Managers will work with you to find the most convenient method to ensure your safety and wellbeing and that of our employees. We are not currently conducting face to face interviews/inductions. These processes will be completed online for those who are successful in securing a position with Good Shepherd.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

Financial Capability & Intake Officer

7 roles available

Temporary, Full time

SCHADS Level 5

Working from home

We are recruiting for 7 Financial Capability & Intake Officer

The COVID NILS team will be made up of skilled professionals working closely to deliver a holistic, multi-channel model of support across economic wellbeing, family violence and family services that is person centred and linked into other community support services.

This will be a National team that will ensure that people who present with financial and personal disadvantage as a result of COVID 19 are supported and empowered to address immediate and longer term financial and personal risks and vulnerability.

As a Good Shepherd Financial Capability Intake Officer, part of the COVID Nil’s team you Receive and triage intake calls, show empathy and take a client-directed approach that empowers and supports a person to tell their story, enables you to identify disadvantage or trauma and ensures appropriate referral.

Some of your key responsibilities will include but not be limited to;

As the initial point of client contact, you will be required to assess a person’s presenting financial, personal and any other relevant circumstances; provide information and options, agree and obtain client consent for referral

Undertake high quality, trauma informed intake and assessment and provide initial support, consultation, triage and warm referral to internal or external services. Internally the person may be directed to a, Financial Counsellor, Social Worker, Family Violence Worker, and Family Support Worker. You may refer to external organisation where appropriate

Collect and enter client information taken during intake into the relevant systems (including the loan origination system) or share information as appropriate

About you:

Minimum requirements - Diploma in Financial Counselling; or Core Financial Capability units of the Diploma of Financial Counselling; or Diploma Community Services

Experience in community service, financial counselling or financial capability service delivery

Ability to communicate and demonstrate human rights, social and economic justice in practice

Understanding of the Australian financial and credit system, including debt traps

Demonstrated understanding of the community services system

Skills in phone intake, assessment and triage

A knowledge of referral options and the ability to make specialised referrals in response to identified client goals

Demonstrated time management skills

Capacity to enter relevant, accurate and timely data

A satisfactory Police Check

A current Working with Children’s Check (WWCC)

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include: • Salary packaging (which can add up to $15,900 in tax-free pay per year) • Paid study leave • Paid parental leave • Gifted leave at Christmas and Easter • Additional purchased annual leave • Flexible work hours/working from home where possible • Long service leave due after 10 years, with access after seven • Employee Assistance Program, a free and confidential counselling service

How to apply

To apply please review the attached position description and submit a short covering letter outlining your relevant skills and experience along with your CV to recruitment@goodshep.org.au. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please apply as soon as possible, applications are considered as they are received.

In line with the Government's COVID-19 health and safety requirements, all of Good Shepherd’s assessment processes will be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring Managers will work with you to find the most convenient method to ensure your safety and wellbeing and that of our employees. We are not currently conducting face to face interviews/inductions. These processes will be completed online for those who are successful in securing a position with Good Shepherd.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include: • Salary packaging (which can add up to $15,900 in tax-free pay per year) • Paid study leave • Paid parental leave • Gifted leave at Christmas and Easter • Additional purchased annual leave • Flexible work hours/working from home where possible • Long service leave due after 10 years, with access after seven • Employee Assistance Program, a free and confidential counselling service

How to apply

To apply please review the attached position description and submit a short covering letter outlining your relevant skills and experience along with your CV to recruitment@goodshep.org.au. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please apply as soon as possible, applications are considered as they are received.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

Demonstrated commitment to personal professional development including knowledge of the Royal Commission into Family Violence Recommendations and the broader impact of the current reforms on the family violence sector

A current Full Australian Driver’s License

A satisfactory Police Check

A current Working with Children’s Check (WWCC)

How to apply

To apply please review the attached position description and submit a short covering letter outlining your relevant skills and experience along with your CV to recruitment@goodshep.org.au. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please apply as soon as possible, applications are considered as they are received.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

Family Violence Intake & Assessment Practitioners

1 x FT Ongoing

1 x PT (0.8) Ongoing

Bayside Peninsula lifestyle, Frankston location

Join a team dedicated to innovation and change in the Family Violence sector

About the role

This position will form part of an integrated team in the Frankston Support and Safety hub, providing, women families and young people with coordinated access to the information and support they require to be safe, strong and connected.

Identify, assess and prioritise risk and needs of women and children, drawing on the expertise of different practitioners in a multi-disciplinary team.

Contribute specialist skills and knowledge in the context of family violence

Participate in training and development activities designed to build capabilities to work effectively in the Hub environment.

To be successful in this role you will need:

A relevant tertiary qualification in Social Work, Psychology, or related tertiary qualification relevant to Child & Family Welfare

Experience working with families and children experiencing Family Violence utilising the Family Violence Multi-Agency Risk Assessment and Management Framework (MARAM) to conduct family violence risk assessments, supporting the woman to manage risk and safety whilst holding perpetrators to account for their behaviour

Make recommendations and referrals to appropriate services based on the needs and risk assessment which takes into account client choice and the range of service options available

Ability to work effectively within a multi-skilled, multi-disciplinary team valuing expertise from different sectors applying various lenses to complex problems

A sound understanding of Integrated Family Violence Services and Child Protection systems

A current Victorian Driver's Licence

A satisfactory Police Check and a current Working with Children’s Check (WWCC)

How to apply

To apply please review the attached position description and submit a short covering letter outlining your relevant skills and experience along with your CV to recruitment@goodshep.org.au. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please apply as soon as possible, applications are considered as they are received.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.