[/vc_column_text][vc_column_text el_class=”course_syllabi_body”]Course DescriptionDoctoral projects at American Meridian University rely on data collection and analyses to provide baselines, current states, projected future states and estimated gaps in organizational performance. In monitoring data, AMU students ensure they hear the voice of healthcare-related customers, such as the buyers of the product or service which is the focus of their dissertation project, their champion or sponsor through in-progress-reviews (IPRs), benchmarking collaborators and others. This course builds the core competency of establishing the customer voice through the creation and analysis of the survey. This course builds skill mastery framing questions which may also serve as references in an APA-electronic format. All AMU doctoral students are required to include surveys as part of the dissertation project.

Course FormatThis course is delivered in on-line modules complemented by off-line review and assistance. On-site, in person meetings are offered when possible.

Course GoalsDeliver doctoral level knowledge of principles and best practices of creating surveys and assessing responses.

Course Objectives

Teach how surveys assist assessment of project results

Explain and demonstrate the skilled creation of customer feedback which evokes objective feedback about the product, service, or project

Discuss systematic applications of surveys in the dissertation project