Search THOR's Bulletin Board for the information you need on the latest medical policies, news bulletins and much more. A search function allows the user to find specific information and print if necessary.

Claim Inquiry gives you the ability to manage your accounts receivable at all times. You can see why an outstanding claim is still in process, as well as verify the information on a processed claim. It also includes the same detailed information as the weekly payment listings:

18 months of professional claims history

30 months of institutional claims history

39 months of pharmacy claims history

Providers may also initiate, submit or print professional or institutional claims adjustments using Claim Inquiry.

Accessing claims information can be done by benefit plan number, patient name or claim number.

The confidentiality of your facility is protected since Claim Inquiry shows you only the claims your office has submitted. Double-clicking on the "Not Paid" and "Discount" amounts will display the reasons for these amounts, eliminating the need for hard copy explanations.

The Inpatient Hospital stay Preauthorization/Referral application allows providers to enter and submit preauthorizations and referrals electronically and view the approval or denial online. Records are archived for quick retrieval and verification.

The Provider Directory gives you detailed information about all healthcare providers on file with Blue Cross Blue Shield of Wyoming (active, participating and non-participating providers). You can retrieve information on providers by inquiring on their name, provider type, network, specialty, and city, or in any combination of these. You can also retrieve information by inquiring on their Wyoming Provider Identification Number (PIN).

Provider Directory gives you the tools to help manage your patient's healthcare. Knowing who participates in your patient's healthcare network equips you to help your patients make informed choices when they need a referral for other services.

Since the multi-faceted THOR applications are built to complement each other, you don't need multiple software programs running to access all this diverse information.

DSL or direct cable connection to the Internet or minimum of 56 Kbps network performance

To avoid possible problems, we suggest you add the THOR URL to your pop-up blocker settings before utilizing the THOR applications.

Please note that the THOR applications have been tested and function on the above-required platforms. In some situations unforeseen problems may be realized due to user browser problems or networking issues. THOR Support Services will work with you to the extent possible to identify and correct the problem. Please contact THOR Support Services at 800.544.8467, or e-mail thor.support@thor.org.

Also, these requirements are subject to change as additional services are added, or Microsoft Operation Systems, Internet Explorer and service packs reach the end of their lifecycle.