Technical assistance

Required hardware

a computer with a USB port (2 GB of RAM and a 2.8 GHz processor or more);

a monitor with a screen resolution of at least 1024 pixels (1024 x 768 or more):

an OPUS card reader;

a valid email address.

N.B. Tablets and smart phones are not compatible.

Compatibility of operating systems and browsers

Firefox 33 or higher

Internet Explorer 11 or higher

Chrome 44 or higher

Edge 25.10586 or higher

Safari 9 or higher

Windows 7 or 8

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Windows 10

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Mac OSX version 10,8 or higher

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: compatible - : n/a

Notes:

Windows XP, Vista and Linux operating systems are not compatible.

Web browsers and operating systems are frequently updated. OPUS en ligne will continue to be compatible with a reasonable number of versions. Before downloading a more recent version of your browser or changing your operating system, please ensure your system is compatible with one of the supported configurations.

Browser configuration

When using for the first time, you must download and install the SmartCardPlugin.

From the home page, choose between two options to download the plugin:

Use the CLICK HERE link on the banner.

or

Click on the Initiate fare reload button. A window will open; click on the Download and install plugin button

Afterwards, you must install the downloaded plugin.

Internet Explorer: at bottom of screen, click on Run or Save to run program later.

Firefox: You must save program file and, in top right corner of screen, click on arrow to display your download.

Chrome: at bottom left of screen, you will see the downloaded plugin.

MAC: you will find the plugin at bottom right of screen in your downloads.

Your browser will open a window so that you may allow the SmartCardPlugin to run. Click to give permission for plugin activation.

Tip: If you want your computer to remember that these components were installed, tick or untick the appropriate box when prompted by most browsers. The message requesting permission will no longer appear the next time.

Install the Java add-on

This website uses a Java add-on, a platform that enables you to safely use the OPUS service. Proper usage requires that your browser have an version of the add-on. Check to see if your add-on is up to date by clicking on the button below.

If you do not have Java, our website provides instructions for downloading it.

A cookie is a small piece of information sent by a website to your computer that allows the website to remember you. When you return to this website, its contents are updated according to the information you provided.

Important : some of the functions offered by the OPUS en ligne service cannot be used if you do not accept cookies.