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Claws224, IEEE Network Engineer

Category: Networking

Satisfied Customers: 1256

Experience: IEEE, Microsoft

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Password does not work any more.. My guest password works

Customer Question

password ***** not work any more. . My guest password ***** but not my original password.JA: When did you last reset your username and password?Customer: I am not aware that I ever reset itJA: What happened right before this popped up?Customer: I keep entering the origninal password ***** it says wrong password. it use to be fc9MGQPAH6, not it will not accept that password. only my guest passwordJA: What troubleshooting have you tried?Customer: none , I just gave up and continue to sign on all devices with my guest password. I am using my guest password ***** the time when I need to sign on.JA: Anything else you want the network expert to know before I connect you?Customer: not really,. I just wonder if I did something wrong or if someone else could have changed it, but I am afraid neighbors can see my guest password ***** hack it. .

If you would like more help, as a courtesy I will waive the $39.00 secure remote assistance fee.From your computer, please click the link below (after reading this). When the page opens click the green I Agree button and the connection download will begin. When the file has downloaded (Elsinore.ScreenConnect.Client) select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.