New Update to KAHRAMAA Mobile Application

​Qatar General
Electricity & Water Corporation “KAHRAMAA” launched a new version of
KAHRAMAA Application for smart phones with a package of updated services and
options.

It comes within
KAHRAMAA endeavor to provide high qua​lity smart services as per the highest
quality standards.

The new version
of KAHRAMAA App includes update to move in and move out services where the
customer can upload the required documents and select the date of service
connection for one or multiple premises or to move in to the new premises. The
customer receives sms to pay or retrieve insurance, and follow up status where
the request is completed within one to three working days.

As well, the
new version includes update to service tracking, and tariff.

KAHRAMAA mobile
application includes various services including self-meter reading where the
customer can enter meter reading regularly, view due bills, apply for water
connection to ezab (farms), certificates, view service center maps and
book a visit, report service disconnection among more.

KAHRAMAA
invites all customers to register or update their data via KAHRAMAA website
km.qa or KAHRAMAA mobile application to complete services online and avail of
the smart services package. Registration and date update allows customer to
receive KAHRAMAA SMS meant to aware customers of their monthly electricity, and
water consumption rate and bills, and alert them in case of exceeding the
regular consumption.​

Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.