Real people, real support – 24/7

We measure customer happiness

We ask our customers to rate their experience after every
interaction with our support team, and we make these ratings public
so everyone knows how we’re doing.

We hold ourselves to the highest possible standards for customer
service – because you deserve the best.

Theme & API documentation

Our documentation areas cover all aspects of both our templating
language, Liquid, and our app development API.
With illustrative examples and quick variable reference, you can focus on coding,
not learning.

Shopify guides

Here you’ll find tutorials to help you manage every aspect of your
online store. Go to Shopify Guides whenever you have a question,
problem, or you want to learn how to add something new to your shop.

Discussion forums

Get involved in our community discussion forums and take part in
discussions on everything from marketing strategies, how to choose
a payment gateway, accounting tricks and more.