PRESS RELEASE: Video everywhere is now a business reality enabling organizations to increase productivity and deepen team and customer relationships through the power of face-to-face communications. To help enterprise employees more deeply engage with colleagues and customers, Avaya today announced new Team Engagement Solutions, making it easier and more affordable to extend high quality video to more employees and more devices in nearly any location. Continue reading Avaya Expands and Extends Video Solutions Portfolio to Increase Productivity and Team Engagement→

PRESS RELEASE: Verint® Systems announced that it has earned CRM magazine’s prestigious “2015 Service Winner” award in the Workforce Optimization (WFO) category, a position it has achieved in consecutive years dating back to 2008. The company also received “2015 Service Leader” honors in three additional categories including Enterprise Feedback Management, Contact Center Search and Customer Case Management. Continue reading Verint Scores Multiple Category Honors in 2015 CRM Magazine Service Awards Program→

PRESS RELEASE: SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market, announced today it has acquired the intellectual property rights and other assets of Stitch, leading developer of personal assistant technologies that enhance productivity for mobile users. Continue reading SugarCRM Acquires Stitch→