We do full charting once a year. If you do spot probing making sure you change the numbers on the chart and hit save. If you don’t change the numbers it won’t save and it will be as if you never did the charting.

PROVIDER:

We need to imporove on changing the Dr Provider when we set the appt complete.

CHIT CHATTING:

If you are talking with other staff members and there are patients in the chair please talk quietly so not to have patients over hear your conversation

FRONT DESK DROP OFF;

Are you using the word concerned when you drop your pt off at the front desk?