Ms. Petersen readily agreed to meet, and the five parties met on site April 1, 2009. She volunteered to convert three regular spaces across the parking lot traffic lanes and opposite an existing curb ramp to two accessible parking spaces with an access aisle between them. This also meant removing two short, parallel sections of curb bordering a narrow piece of landscaping and laying a concrete pathway through the new opening. In addition, she added a stenciled crosswalk there and several throughout the parking lot, connecting accessible parking spaces to curb ramps. The project was finished in December, 2009. (Her comment to RAC: “Really, it was just the right thing to do.”) Presented May 26, 2010.