The Box Canyon Lodge & Hot Springs is here for you

The Box Canyon Lodge & Hot
Springs number one priority is the health and safety of our guests, staff and
the general public.

On March 16, Colorado Governor Jared
Polis, through the recommendation of the Colorado Department of Public Health
issued a public health order to close all bars, restaurants, gyms, theaters and
casinos in the state in order to slow the spread of the COVID-19 virus,
effective at 8am on March 17, 2020 for the duration of 30 days.

Establishments may allow up to 5
(five) members of the public at one time on their premises for the purpose of
picking up their food or beverage orders.

This order does not apply to grocery
stores, markets, convenience stores, drug stores, food pantries, room service
in hotels, health care facilities, residential care facilities, juvenile
justice facilities, crisis centers or similar institutions, airport
concessionaires and any emergency facilities necessary for the response to
these events.

The state is prioritizing testing in
mountain resort communities because of the documented transmission of the virus
in areas with a high number of tourists. Telluride is the first location for
these efforts. Health officials are going to continue targeted testing in other
communities in order to make informed decisions about their public health
response.

In accordance with the statewide
request for social distancing, all of the restaurants in Ouray have opted to
provide take out service only. At this time, after much deliberation, the Box
Canyon Lodge & Hot Springs has decided to keep our doors open to travelers,
for as long as possible – while observing heightened vigilance to the health
and safety of our guests and employees. We understand that travelers in
Colorado need a safe place to rest as they journey home.

In order to address the concerns of
the public, the Box Canyon Lodge & Hot Springs would like to update you on
our ongoing efforts:

We have doubled our number of
housekeepers, and reduced the number of rooms they are cleaning each day. Each
check-out is being treated as a spring clean. Every room is fully sanitized at
the end of each stay. We are pulling and cleaning all linens, as well as
sanitizing mattresses, pillows and draperies.

To protect our team, all
housekeepers are required to wear disposable gloves while in a guest room, or
touching linens that have not been laundered. We are using at least one pair
per room, and the gloves are thrown away prior to entering another room.

At this time, we are suspending stay
over service, Guests who are with us for an extended number of days will be
provided fresh linens, coffee, paper products, etc. however, to protect our
team as well as our guests, we will limit the amount of time staff is in any
occupied room.

Our front desk staff is here for
you, and we will continue to have an agent in the lobby during regular business
hours. However, if you prefer to limit contact, we are happy to provide
automated check-in, leaving your keys in an accessible place, with a
registration card in your room.

Currently, we will keep our hot
spring tubs open, however this decision may change as more information becomes
available. According to information regarding the life and transmission of the
virus, our tubs are distanced enough from each other to be in accordance with
the recommended social distancing. We are keeping the temperature of the tubs
at or above 106*, as the virus cannot survive in high temperatures. We ask our
guests to help us to observe distancing and also to be respectful to each
other, limiting time in the tubs to 15 minutes, and not using the facilities if
they are exhibiting signs of contagion.

At this time, several restaurants
have made arrangements with us to provide delivery service to guest rooms. We
have provided a list of menus for breakfast, lunch and dinner options which
will be brought right to you. If you would like to order from a restaurant that
is providing take out service only, we have team members from the hotel who
have volunteered to pick up your order and deliver it to you.

The CDC has issued the following
information to travelers:

Everyone’s
daily preventive actions are important in reducing spread to people who may
experience more severe illness.

Travelers
should stay informed and take simple preventive actions.

Frequently and thoroughly wash your
hands with soap and water for at least 20 seconds. If soap and water are not
available, use hand sanitizer with at least 60% alcohol.

Cover coughs and sneezes with a
tissue, then throw the tissue in the trash, or use your inner elbow or sleeve.

Avoid touching your eyes, nose, and
mouth with unwashed hands

Stay home if you’re sick, and keep
your children home if they are sick.

Clean surfaces in your home, and
personal items such as cell phones, using regular household products.

The State
encourages those most at risk — older adults and people with serious chronic
medical conditions — to take stronger precautions to avoid infection. Older
adults and travelers with underlying health issues should avoid situations that
put them at increased risk for more severe disease. This entails avoiding
crowded places, avoiding non-essential travel such as long plane trips, and
especially avoiding embarking on cruise ships, per CDC recommendations.

If you are visiting Colorado and believe
you have been exposed to COVID-19 and start showing symptoms (fever, cough,
and/or shortness of breath), follow the steps below:

Stay inside your lodging/residence:
People who are mildly ill with COVID-19 may be able to isolate at their
lodging/residence during their illness. You should restrict activities outside
your lodging/residence, except for getting medical care.

Avoid public areas: Avoid public
areas as much as possible.

Avoid public transportation: Avoid
using public transportation, ride-sharing, or taxis.

Separate yourself from other people.
As much as possible, you should stay in a specific room and away from other
people. Also, you should use a separate bathroom, if available.

Call ahead
before visiting a doctor. Call
your medical provider or a nurse line first and tell them that you have or may
have COVID-19. This will help the healthcare provider’s office take steps to
keep other people from getting infected or exposed.

As we traverse this new territory, we
appreciate your understanding, and we are here to answer any questions we can
as we try to provide a safe haven to travelers.

By submitting this form, you are consenting to receive marketing emails from: Box Canyon Lodge & Hot Springs, 45 Third Avenue, Ouray, CO, 81427, http://www.boxcanyonouray.com/. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact

The Box Canyon Lodge & Hot Springs is dedicated to the health and safety of our guests, staff and community.

Moving Forward, we have set our re-opening date for May 29, 2020. Give us a call at (970) 325-4981, or email us at [email protected] daily from 7:30am to 9:00pm. Our team is here to answer any questions and help you book your next stay.

While we have been closed, we have been busy making some exciting changes that we can’t wait to share with you!