Welcome to our FAQ site. How can we help you?

In this article:

It's simple to join your session from either your mobile device or computer.

Login to the app or the website. Five minutes before the start time of your session, a flashing JOIN button will replace the countdown timer in the upper right corner of your screen. Click JOIN to be connected to the session.

Detailed step-by-step instructions for ensuring that you can connect to your session successfully are found here:

We are here for you if you need any help along the way! Please call us at 1-844-934-REAL (7325) or email us at effect@realappeal.com and one of our team members would be happy to assist you. Our hours of operation are Monday through Friday from 4 am to 8 pm Pacific Time.