Based in Courthézon in France, 5 SEPT ETIQUETTE specializes in printing labels for the wine, food and health-care sectors. “Because information management is just as important as paper conversion,” states Patrick Wack, Managing Director of 5 SEPT ETIQUETTE, “we trust Esko solutions and chose to integrate their tools into our workflow.”

Gains in customer satisfaction and service levels

5 SEPT ETIQUETTE converts six million square meters of adhesive material and prints more than a billion labels every year, including self-adhesive labels, booklets and peelable coupons in rolls. “In order to remain competitive, we must continually speed up delivery times and control costs,” Wack explains. “By integrating Automation Engine with CERM MIS, we have been able to automate work stages, standardize data exchange across the production process and achieve better overall data management. In addition, WebCenter has streamlined our online approval process. All of this adds up to a much more efficient and accurate workflow, which in turn translates to the kind of improved customer service levels we need to be successful.”

Improved profitability

Automation Engine, coupled with the MIS solution from CERM, is the nerve center of prepress departments of all shapes and sizes. It ensures an unequalled automation of the production flow with strict quality control. Automation Engine improves efficiency and increases throughput. It is an effective solution to the daily challenges of printing professionals who seek to optimize quality while reducing costs and errors.

At 5 SEPT ETIQUETTE, Automation Engine has resulted in time savings of more than half an hour per job across a variety of activities, including:

Administration of files (from 5 minutes previously to less than one minute with this new tool);

Imposition (from 15 minutes before to 1 minute now);

Parameter setting (from 5 minutes to less than 1 minute); and

Makeready (from 20 to 10 minutes).

In addition to improved productivity, the percentage of material waste in digital printing has declined from 17% to 12%.

“Automation Engine eliminates errors from the process by making it possible for users to automate repetitive tasks and decisions within the production flow,” remarks Cédric Caboche, Prepress and Systems Integration Manager. In addition, the interfaces between order management systems (MIS or ERP) and prepress production further reduce the level of human interaction required.

Important safeguard for end customer

5 SEPT ETIQUETTE has also invested in WebCenter, a unique and powerful web platform that makes it possible to better manage the packaging life-cycle. By integrating WebCenter with Automation Engine, 5 SEPT ETIQUETTE can more easily develop products and publish files so that the customer can check and approve them on-line. Any risk of error in the final proof version is thus eliminated: WebCenter’s dynamic forms and collaboration tools translate to improved data sharing. “This is an important safeguard for our customers,” Wack affirms. “We eliminate any risk of misunderstanding with this real-time collaborative process.” 5 SEPT ETIQUETTE’s customers agree; they give the company top marks for quality of service!

Raoul Rodrigues, Commercial Manager at Esko, concludes, “5 SEPT ETIQUETTE is a true partner. Thanks to our joint efforts, we are continuously improving our solutions and tools so they can achieve maximum customer satisfaction while ensuring a profitable future.”

About 5 SEPT ETIQUETTE

5 SEPT ETIQUETTE, located in Provence, is a printer of roll adhesive labels, employing 70 people and generating a turnover of approximately €10 million. It supplies producers all over France in the areas of agri-foodstuffs, cosmetics, wines & spirits and industry. 5 SEPT ETIQUETTE has implemented a unique organisational model that has resulted in the company being positioned effectively in discerning markets. In addition to being masters of the various printing processes (flexography, offset, screen printing and digital), it offers its customers advanced solutions for controlling the cost of their labelling work-stations.

Its printing presses and finishing machines have video quality control systems installed and connected to a database. This system eliminates any risk of error in the production and printing of labels. This automated control tool, 5 SEPT MASTER, allows time to market and waste during production to be reduced.

The company has put 5 SEPT SERVER and 5 SEPT ORDER on-line as well, two web services to manage orders from its customers, calculate prices, validate final proofs online, back-up and archive labels. 5 SEPT ETIQUETTE converts more than six million m² of adhesive material per annum and has reinvested on average 20% of its annual turnover over the past 4 years. 5 SEPT ETIQUETTE has its own in-house photoengraving studio, works with the latest generation of print technology and was the first company in France to be HD Flexo certified by Esko. www.5septetiquette.com