Description

Do you need a new battery fitted for MacBook Pro 15 Retina (2012 – 2015) ?

After already 1 year of use you can find that the battery doesn’t keep the charge as before. Sometimes the battery may just stop to hold the charge at all. We will replace the battery with original replacement in the Store and provide you with warranty.

The battery that is in your Macbook Pro uses Lithium-Ion technology, like most battery powered devices today. These are extremely good batteries as they do not form a charge memory and have a longer life expectancy. The downside to them is that over time they lose their charge capacity, basically they cant hold as much charge as it once used to. MacBook battery stores information about how many times it has been already charged (those are called cycles). On average your battery will be good for between 300 – 1000 cycles depending on the model of Macbook or conditions you were using it. To find out how to check your battery health please:

Go up to the Apple logo in the menu bar up in the top-left corner of the screen and click About This Mac.

Next, click on System Report.

In the left-hand sidebar, select Power.

This will bring up various information about your MacBook’s battery, including capacity and some other general informations. Scroll down a bit and you will see Health Information. Under that, you’ll find Cycle Counts. Anything different than “condition normal” (replace soon, replace now, service battery) means that you should change it now.

If You Bring It

Book and appointment and visit our Store in London. Get your phone, tablet or laptop repaired on the same day, while you wait. Enjoy free Wifi, coffee, sweets and fruits.

1.Contact us first (call: 0208 543 7088) regarding required phone, tablet or laptop repair service or book the repair on the website.

2.Bring your faulty phone, tablet or laptop, fill the repair form in the store, get the confirmation note and leave your device with us.

3.Our technician will run an initial diagnostic to confirm the problem and lets the job begin! The repair should not take more than the time we agreed.

4.Finally, after agreed period of time your phone, tablet or laptop is ready for collection, repaired.

Would you like to bring your phone, tablet or laptop ? Use the booking calendar from below.

Remember to mention the model of your device are you going to bring, thank you.

https://repairaphone.co.uk/

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If You Send it

Same day return after we fix your phone. Give us a call or use the website to book the repair. Write the order number on the package and send your phone, laptop or tablet to our Store.

1.Add the phone, tablet or laptop repair service to the Cart by clicking the “Post Your Device” button on the page of repair service which you need.

2.Complete the checkout with your address, contact number and choose the payment method. You can pay after repair if you prefer (you will see this option at the checkout).

3.Wrap your phone, tablet or laptop safely. We suggest to use the Insured Mail service (insured up to £500 and costs £9).

Please send your device to:

Fixfactor (known as Raphone)

136 Kingston Road

SW19 1LY London

Write the Order number on the outer of the box.

4. Once received, you will be contacted and the repair will start immediately.

5. You will get a confirmation e-mail after we fix your phone, tablet or laptop. We always return it with a recorded mail service.

Delivery methods

We use Royal Mail Recorded or Next Day Delivery by 1pm (insured up to £500) for mobile phone nationwide repair service. Londoners can use a bicycle courier service for same day repairs (it is optional with additional cost).

Accepted payment methods

Debit or Credit Card, Apple Pay, Android Pay, Paypal, payments over the phone, bank transfers or cash on collection while in the Store. You can send the phone first and pay after repair (while the phone is still with us).

Prepaire Your Device Before You Post It

1.Backup your data if possible. We leave your device’s internal storage untouched so it is optional.

2.Remove the passcode / password or include it with your phone so we can test the phone after repair.

3.Remove the Sim Card and micro SD card.

4.Don’t include any accessories.

5.Write the Order Number or your name on the outside of the box.

Do You Need A Home Visit ?

Do you need on-site repair, home computer setup or any other IT help ? We come to you, anywhere in the South West London. Some phone repairs we can perform in your office. Please call.

If you need us to come to your house or office, let us know at least 3 hours in prior to the visit.

Areas covered: South Wimbledon, Wimbledon, Raynes Park, Morden and other within 2 miles from our office.

We can do while we there:

Software help for your Mac, Windows laptop or PC including viruses, speed optimalisation or software setup