Established in Hong Kong in 2012 as a joint venture between HAECO and Cathay Pacific Airways, HAECO ITM is a one-stop inventory specialist for airlines and operators worldwide, offering components with guaranteed service levels. Its experienced team also provides 24/7 AOG support, offering assistance to customers with grounded aircraft.

HAECO ITM’s services cover component delivery as well as inventory and supply chain management, supporting day-to-day operations including daily demand, component exchange, customer stock replenishment, performance management reports as well as supplier and logistics management. As part of its full-fledged services, HAECO ITM also provides customers with technical advice to ensure compliance with all airworthiness, legislative and regulatory requirements.

Formed in 2012

Repair Management

HAECO ITM understands the impact of unserviceable parts to airline operations. Therefore, its repair management team strives to return serviceable parts to customers in the shortest possible time, and

Repair Management

HAECO ITM understands the impact of unserviceable parts to airline operations. Therefore, its repair management team strives to return serviceable parts to customers in the shortest possible time, and at the lowest possible cost.

The team will raise repair orders, source repair workshops and liaise on findings and quotations to expedite the repair process. It also conducts in-house repairs according to best practices in order to enhance component reliability and performance.

The company’s comprehensive engineering and repair management services also cover evaluation and warranty administration, as well as technical records and tracking. In the hands of HAECO ITM’s professional team, repair orders, component repair cycles and retrofit programmes are managed quickly and cost efficiently. Warranty rights are also exercised on behalf of customers, and workshop reports are provided upon the delivery of serviceable parts.

Inventory Pooling

Imagine how flexible and convenient it would be to have access to a considerable inventory pool at no ownership cost. HAECO ITM makes this possible.

Inventory Pooling

Imagine how flexible and convenient it would be to have access to a considerable inventory pool at no ownership cost. HAECO ITM makes this possible.

HAECO ITM provides inventory support with components available at guaranteed service levels. Unserviceable items are repaired at the HAECO Repair Workshop or MRO/OEM repair workshops and stored at HAECO ITM’s pool after repair to ensure sufficient inventory levels at all times. For added convenience, the company also supports the advance exchange and replenishment of serviceable components at the customer’s main base.

Through inventory pooling, customers can trade the substantial carrying costs of owning inventory — such as obsolescence, administration and warehousing — for just a pooling fee. This reduces the customer’s fixed capital and allows for investment in other areas of the business.

Ad-Hoc Support, Loan and Exchange

HAECO ITM understands the utility of one-off loans, exchanges or component support, and offers ad-hoc services to meet those needs.

Ad-Hoc Support, Loan and Exchange

HAECO ITM understands the utility of one-off loans, exchanges or component support, and offers ad-hoc services to meet those needs.

HAECO ITM offers comprehensive loan and exchange services covering components for various types of aircraft. Customers can borrow components under their chosen loan term and return condition. There are no administration or cancellation fees, and the exchange fee is as low as 5% of the catalogue list price.

AOG is a serious issue for any airline, and HAECO ITM’s 24/7 AOG support can help minimise the impact. Components and spares are available to meet round-the-clock recovery and worldwide logistics needs including critical deliveries and component shipments. Its extensive inventory pool is located at Hong Kong International Airport, where the excellent connectivity allows a prompt response to customers’ requests for emergency spares.

Component Trading

Ever considered trading a component to relieve the burden of surplus? HAECO ITM is happy to support customers with this challenging task in maximising returns for their surplus.

Component Trading

Ever considered trading a component to relieve the burden of surplus? HAECO ITM is happy to support customers with this challenging task in maximising returns for their surplus.

In addition to managing asset procurement and surplus disposal, HAECO ITM’s Asset Management and Trading specialists offer a range of component trading solutions including sales, consignment management, and component loan and exchange services. This includes marketing and trading inventory on behalf of customers, accompanied by technical advice on maximising returns. Component trading is a good option for airline customers who have a surplus stock of components.

Repair Management

HAECO ITM understands the impact of unserviceable parts to airline operations. Therefore, its repair management team strives to return serviceable parts to customers in the shortest possible time, and at the lowest possible cost.

The team will raise repair orders, source repair workshops and liaise on findings and quotations to expedite the repair process. It also conducts in-house repairs according to best practices in order to enhance component reliability and performance.

The company’s comprehensive engineering and repair management services also cover evaluation and warranty administration, as well as technical records and tracking. In the hands of HAECO ITM’s professional team, repair orders, component repair cycles and retrofit programmes are managed quickly and cost efficiently. Warranty rights are also exercised on behalf of customers, and workshop reports are provided upon the delivery of serviceable parts.

Inventory Pooling

Imagine how flexible and convenient it would be to have access to a considerable inventory pool at no ownership cost. HAECO ITM makes this possible.

HAECO ITM provides inventory support with components available at guaranteed service levels. Unserviceable items are repaired at the HAECO Repair Workshop or MRO/OEM repair workshops and stored at HAECO ITM’s pool after repair to ensure sufficient inventory levels at all times. For added convenience, the company also supports the advance exchange and replenishment of serviceable components at the customer’s main base.

Through inventory pooling, customers can trade the substantial carrying costs of owning inventory — such as obsolescence, administration and warehousing — for just a pooling fee. This reduces the customer’s fixed capital and allows for investment in other areas of the business.

Ad-Hoc Support, Loan and Exchange

HAECO ITM understands the utility of one-off loans, exchanges or component support, and offers ad-hoc services to meet those needs.

HAECO ITM offers comprehensive loan and exchange services covering components for various types of aircraft. Customers can borrow components under their chosen loan term and return condition. There are no administration or cancellation fees, and the exchange fee is as low as 5% of the catalogue list price.

AOG is a serious issue for any airline, and HAECO ITM’s 24/7 AOG support can help minimise the impact. Components and spares are available to meet round-the-clock recovery and worldwide logistics needs including critical deliveries and component shipments. Its extensive inventory pool is located at Hong Kong International Airport, where the excellent connectivity allows a prompt response to customers’ requests for emergency spares.

Component Trading

Ever considered trading a component to relieve the burden of surplus? HAECO ITM is happy to support customers with this challenging task in maximising returns for their surplus.

In addition to managing asset procurement and surplus disposal, HAECO ITM’s Asset Management and Trading specialists offer a range of component trading solutions including sales, consignment management, and component loan and exchange services. This includes marketing and trading inventory on behalf of customers, accompanied by technical advice on maximising returns. Component trading is a good option for airline customers who have a surplus stock of components.