Case study: Communication is key for Raytheon

Defence contractor Raytheon UK hopes to win over its diverse workforce with a communications offensive. The organisation, which has 1,300 employees, sends updates by email, plasma screen, newsletters, briefings and its intranet.

Gary Litster, pensions and benefits manager, says: “Because of our diverse work environments, we communicate
benefits information regularly through a number of channels. “At annual renewal, all employees are provided with
information in both paper and electronic format. The annual enrolment process can be completed online or via a paperbased form for those unable to access the online tool.”