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Residents Blast Jet Noise, Hot Line

September 18, 1996|By Marco Buscaglia.

ARLINGTON HEIGHTS — About 15 Arlington Heights residents told the village's Advisory Committee on O'Hare Noise Tuesday night that noise from airplanes is worsening, and operators on Chicago's hot line for aircraft noise complaints are often uninterested and rude.

"It's terrible," said Roselle Wysocki of the 2500 block of South Embers Lane.

Regarding the complaint hot line, Evelyn Genisio, of the 1700 block of South Arlington Heights Road, said, "I called, and the phone was slammed down on my ear."

The hot line, operated by the City of Chicago, is supposed to gather information on specific complaints about O'Hare International Airport noise for possible corrective efforts.

Kay Marrin, representing Chicago's O'Hare Noise Abatement Office, said the city is consolidating operators who take noise complaints at O'Hare with the regular airport operators and customer service representatives.