Why you should choose an AFRA removalist

Whether you’re moving to a new home or to a new business
premises, there’s one thing that everybody who moves shares – stress! And we’re
not talking “I’ve left my wallet in the office” stress, we’re talking about one
of the most
stressful events life can throw at you! That stress can be considerably
reduced when you’ve got reputable AFRA removalists at your disposal, and here’s
why!

What is AFRA?

AFRA (or the Australian Furniture Removers Association) is an official body of removals experts that helps regulate the removals industry. It’s who the government turn to
when they need to make industry decisions. It’s the seal of integrity that any
removal company worth a look will carry. But most of all, it offers the public protection and guidance knowing that any removal company worth AFRA accreditation is
honest, professional, and complies with strict membership standards. Standards
that include:

Offering you the right insurance

Having insurance for your move isn’t a legal requirement but
it’s a no brainer. If there’s ever a time for your stuff to get damaged – it’s
during a move. AFRA removalists offer their customers insurance that covers your entire move,
including public liability insurance and comprehensive
transit insurance to cover both residential and commercial moves. There’s no
substitute for peace of mind, especially during the chaos of moving!

Delivering a quality service

When you’re figuring out how to choose a removalist, you’ll
probably have quality service at the top of your list. After all, we all want
an easy and professional ride when moving. All AFRA members have been
scrutinised on their level of service, from the first contact with a potential
customer and providing fair quotes to moving your items with the utmost
attention and care.

Being an AFRA removalist means delivering the best service
possible, and regular check-ups ensure that the service of AFRA members stays
consistent over time.

First rate facilities and processing standards

Unsurprisingly, one of the biggest stress triggers when
moving home or business is lost or damaged goods. And guess what? One of the
key benchmarks for AFRA accreditation is providing super secure facilities and safe
processing. This means having vehicles that are fit for purpose and regularly
maintained, having secure storage facilities that would give Fort Knox a run
for its money, and having all the necessary equipment to ensure the safe
handling and transport of your precious belongings from start to finish.

Top notch training

Packing, unpacking, and moving may not be rocket science but
it does require a set of skills, knowledge and expertise to execute safely without
a hitch. All AFRA removalists have access to training tools and must put their employees through a dedicated
training program to ensure that they carry the professional abilities needed to
protect your belongings and provide a stress free service.

Conflict resolution guarantee

Most moves are problem free, but, unfortunately, as with any
business or industry, mistakes can be made. In the event that you’re not
satisfied with the service you received and cannot resolve your dispute with your AFRA accredited removal company,
you’ll be able to approach the AFRA office for help in resolving the claim. In
all conflict situations that cannot be resolved, AFRA removalists have to abide
by the decision made at an independent disputes tribunal.

Hopefully you won’t need to ever go down this route, but at
least with an AFRA member you’ll know your complaint will be acknowledged and
your rights fully protected if you do.

We wouldn’t settle for any less

That should be compelling enough to highlight the importance
of using an AFRA accredited removal company. Now, where do you find such a
company? Well, right here of course! We’re AFRA approved and a local Darwin and
Palmerston removal company that offers a wide variety of services.
Whether you’re moving your home across town or your business to a new state, we
can help!

We’re proud to have our AFRA seal of integrity. So, if you
need a professional hand with your upcoming move why not get a quote or give us a
quick call on 08 8931 1133. You can read more about the Australian Furniture Removers Association at www.afra.com.au.