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Q&A

Do you offer refunds?

All purchases are backed by our 30 days money back guarantee! If you are not happy or unsatisfied with the product, we do not want your money.

How do I get support if I face any problems?

You may utilize our support channel to get in touch with us. Our support channel allows you to create both private or public tickets.

For Agency subscribers, you are also able to utilize our priority helpdesk.

What happens when my subscription runs out?

Our products will still function as usual but you will lose access to the latest updates and access to our priority support.

We strongly recommend that you maintain an active license to keep the extensions up to date and to protect your site against security vulnerabilities and incompatibilities with
the latest versions of Joomla!.

Which Joomla! versions does the product supports?

All of our extensions work across all stable Joomla! versions of Joomla! 3.x.

Can I upgrade my plan if I change my mind?

Yes. All you have to do is hit the Upgrade button found on your dashboard. Upgrading a plan WILL NOT extend or renew your current subscription period, hence we highly suggest for our users to renew before they upgrade their license.

30-day

We offer 30-day money back guarantee if you are unhappy with the product.

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