City leaders around the world can consider the examples cited in this paper as they plan for the future. From predicting the weather and improving public transportation routes – to mitigating complex public health crises, leaders have a plethora of technology resources available to them. There’s no shortage of data to help inform their strategies and ultimately make cities more resilient. What leaders do with this data, and how effectively they involve their constituents in the solution, will determine their success

Transportation risk comes in many forms and can be very hard, if not impossible, to predict. These include extreme weather, theft, hijacked trailers, global crises, cargo lost at sea, catastrophic truck or rail accidents, truck fires and a whole lot more.
In 2014, the University of Tennessee Global Supply Chain Institute published a white paper titled Managing Risk in the Global Supply Chain. The most surprising finding in the research was that even
though 100% of supply chain executives acknowledged insurance as a highly effective risk mitigation tool, it was simply not on their radar screen, nor in their purview.
Yet, the National Cargo Security Council estimates that there is an annual global financial impact from cargo loss of $50 billion.

Transportation risk comes in many forms and can be very hard, if not impossible, to predict. These include extreme weather, theft, hijacked trailers, global crises, cargo lost at sea, catastrophic truck or rail accidents, truck fires and a whole lot more.
In 2014, the University of Tennessee Global Supply Chain Institute published a white paper titled Managing Risk in the Global Supply Chain. The most surprising finding in the research was that even
though 100% of supply chain executives acknowledged insurance as a highly effective risk mitigation tool, it was simply not on their radar screen, nor in their purview.
Yet, the National Cargo Security Council estimates that there is an annual global financial impact from
cargo loss of $50 billion.

For all organizations, server and component-level crises are unfortunate inevitabilities. Likewise, the need of end-users to
revert to previous file versions is a common occurrence due to predicaments large and small. Recognizing these realities,
ESG consistently recommends that organizations consider an approach to data protection that is broader than what
backup alone can provide

There is no getting away from it – keeping up with compliance and
control is a constant challenge. It is something that is mandated on organizations and in the aftermath of many financial crises there is little sympathy for organizations that do not comply with the demands of their industry regulators.

In the digital age, the internet brings a lot of fantastic things to the PR profession, opening new mediums, offering data-driven insights, and allowing new opportunities. But on the other side, it also brings challenges in the overwhelming speed at which news spreads. With endless examples of poorly handled situations, PR knows in this digital age, there is no hiding a burgeoning crisis. So when discussing PR crises and preparedness, make sure to reframe your thinking for today’s world: are you prepared for a digital crisis in a digital age?

2016: The year in crisis provides The Economist Intelligence Unit’s assessment of sources of corporate risk in the year 2016, its evolution over the next three years, and a perspective on the role of the board of directors in managing crises.

In this summary you will learn:
• The importance of a mission statement and values for a company.
• How a lack of candor is bad for business.
• Differentiation isn’t cruel and Darwinian, but fair and effective.
• How to manage crises under the guidance of a plan of action.
• The art of hiring winners, managing people and parting ways when the time comes.
• How to find a job that you will love, get a promotion and manage a work-life balance.

Leadership development is a journey, not a destination
Fueled by the relentless evolution of technology and global competition, the business environment is changing more rapidly than ever before. To tackle upcoming crises, rebuild organizations and create new business models, multiple skill and character sets will be required. And because new circumstances will continue to arise, leadership development is never finished. The need for the right leader at the right time remains constant.
Read peer insight by CEOs from Avaya, Kaon Interactive, OtterBox, Jupiter Medical Center
and Wayfair to help you on your leadership development journey.

Though the global economy is still shaking off the effects of the past and current financial crises, banks in both the emerging and developed economies have an opportunity to manage enormous capital growth and wealth creation. To regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves by jettisoning old, product oriented operating models to become a client centric operation. Read this insightful paper from IBM Global Business Services to understand how banks can effectively use the information they have and become truly customer centric by re-organizing their operations around customer differentiation, pricing, product bundling, channel consistency and customer engagement.

The incredible reach of social media can be used to nurture business relationships and nourish invaluable customer relationships. But without an enterprise-wide security strategy, your organization is susceptible to a variety of internal and external threats, including account hijackings, malware and employee errors that can lead to brand and communication crises.

Social media has changed the velocity of crises and how companies must manage them. It's time to speed up to keep pace. The Speed Kills whitepaper offers tips for managing crisis in the era of social media.

Are you looking for new inspiration to move forward with ITIL in these tough economic times? Join us as we talk with Erin Casteel, Solutions Architect with BMC Software and draw on Erin's wealth of experience as an ITIL consultant for tips on leading change in the organization. Learn how you can avoid reinventing the wheel, what it really means to sell ITIL in the organization, and why it pays to find opportunities in crises.