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Netbotz Premium Software Module - Definition

Issue:

Netbotz Premium Software Module - Definition

Product Line:

NetBotz

Environment:

NetBotz version 2 PSM

Cause:

Premium Software Modules (PSM’s): Additional/enhanced software features made available to customers who have registered their appliances and are currently covered under extended or bridged software warranties.

Resolution:

Upgrade Protection: When a customer purchases extended or bridge warranty for their appliances, they will receive a certificate with a Passcode which can be redeemed on our registration site. Once they redeem the passcode, they will receive a license key. This can then be entered into the “Upgrade Protection” field on the appliance’s “License Keys” area. Once applied, the user can then upgrade the appliance to the latest version of BotzWare, and if they have the appropriate coverage, they will get the corresponding Premium Software Modules.