Customer Experience& Human-Centric Design

Create Amazing End-User Experiences

With the ability to collect and analyze large amounts of customer data and the proliferation of digital marketing tools, organizations can now deliver relevant content and brand experiences that enable your team to better identify, attract, convert, and retain customers.

Customer Experience & Human-Centric Design

Capabilities

Guided CX Workshops

Experience Audits

Behavioral Analysis

Choice Theory & Game Theory

Pragmatic Design Thinking Methods

Experience Strategy & Architecture

Customer Profiles

Personas

Journey & Empathy Mapping

Sentiment Analysis

UX / UI Development

Wireframes

Low Fidelity Comps

High Fidelity Comps & Clickable Prototypes

Usability Testing

A / B Testing

"After working with many consulting and services companies, Intellinet clearly stands at the top of the pack in its overall ability to please the customer. The quality of work, the flexibility and the attitude of doing what's best for the customer - from both a business and a technology standpoint were all outstanding. I have been most impressed by the business focus and adaptability of the team assigned to my project. It's clear that working with Intellinet is about getting a partner who looks out for your best interests."

- Group VP, Financial Services Firm

“I have worked on many digital projects on the agency side throughout my career. From my experience, it is obvious early on in the process when a team is ill-prepared, over their head, unbalanced, poorly managed, and disengaged. It is because of this I can tell you, I am more than impressed with your team’s professionalism, insight, passion, ability, and talent."

- Digital Marketing Manager, Regional Hospital

"I remain impressed by the level of professionalism and dedication shown in meeting the agreed upon deliverables. 'Promises Kept' turned out to be more than a motto. We experienced the commitment behind the words. Working with Intellinet on multiple projects over the years, I am continually impressed with the caliber of your leadership team, consultants, company, and culture."

- CIO, Manufacturing Company

“This Strategy Planning Workshop is exactly what I would have expected from a top tier business consulting firm.”

- CIO, Global Software Company

"Intellinet has consistently proven themselves worthy of being our Microsoft integrator of choice, through the outstanding performance of their consultants and the ability to deliver results above expectations. Despite working with members of their staff from all over the country, there is clearly a company culture focused on excellence in technology solutions as well as a high aptitude for working with clients. As a former consultant myself, I have been repeatedly impressed with their skill sets, which is rare in this business."

- Director, Law Firm

"There are lots of companies that say they do product development and technology strategy, but it's clear that Intellinet not only has a focus on helping entrepreneurial and private-equity backed companies develop their vision, but also the strong competencies to deliver on that strategy as well."

- COO, Software Company

"We were delighted by the work of the Intellinet team. Thanks to their level of detail and expertise, we are now confident our BI solution will maximize our investment while delivering high business value to our client."

- VP, Analytics Company

"I can say without hesitation that I am very impressed by the level of commitment, stewardship, and honesty you all brought to the table - a rarity in today's marketplace. I believe that the most important component of a great partnership is trust, and you and Intellinet have earned my trust and my loyalty."

- COO, Professional Services Firm

“The Intellinet team has been instrumental in bringing our new site to life. We brought our vision to them over a year ago and they have helped guide us through every step of the process. They have bent over backwards to ensure every detail and specification was addressed and every deadline was met. They have been an invaluable partner and we will miss seeing their seven smiling faces on our floor every day as we have during the last four months."

- Marketing Director, Regional Hospital

“The team at Intellinet was highly adept at understanding our unique business need and data requirements and translating them into a BI solution that will have a tremendous impact.”

- Scientist, Non-Profit Global Healthcare Organization

"The good feedback we continue to get is that the application is easy to use. It takes minutes to set up the new communities and the products associated with them."

- CIO, Homebuilder

"It has been my experience that the success of such a significant endeavor like the 'Store of the Future' is contingent upon having the right team with the right skill set. That's why we chose to partner with Intellinet."

- SVP & CIO, National Discount Retailer

"We are thrilled with the immediate impact the mobile app has delivered to our Field Technicians and Customer Service teams. Employee satisfaction is up and we have seen a 2.5% increase to bottom line results for the business unit due to gains in efficiency and quality."

- VP of IT, Telecom Company

"Having personally come from the services industry, qualities such as responsiveness, leadership, and excellence are paramount to me. The team at Intellinet exceeded those expectations and did so with poise and professionalism. Your team listed to our needs, strategized with us on our specific vision, and was able to execute it with excellence. Intellinet also stayed within the parameters of our budget while delivering great value, which was equally important."

- CFO, Transportation Company

"I have been in the technology sector for over thirty years and can without hesitation state that, because of Intellinet, this project was one of the best executed engagements that I have been involved with."