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Have you ever called a shipping company, only to discover that you are automatically sent to a recorded messaging service? When you speak to a machine, it’s hard to guarantee that all of your information has been received and even more frustrating if you want to make a special request. When you call Stevens West Inc. for flatbed and step-deck shipping, you always speak with a real person. Here are some of the reasons why speaking with a human is much better:

Put Everything Into Motion ASAP – When you have to leave your shipping information on a phone message, you can’t be sure that everything is being done as soon as possible. Speaking to a person means you know that they have your info and are getting to work on it right away.

Building a Relationship – Speaking on the phone helps our business build a relationship with your business. When you speak with us, you’ll know that we are taking the time to attend to your needs in an efficient manner.

It’s Easier to Avoid Misunderstanding – Have you ever had to try and explain something to a machine? If you have, we are confident that you didn’t have much success. When you speak to one of our team members, you’ll always be able to discuss the details and make sure everyone is on the same page.