Windows 7- have updates, but hangs when I try shutdown

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SoCalRox 193

Windows 7, HP laptop. When I try to reboot with new updates, it gets hung on the first one and will sit there all day if I don't turn it off. I've tried the Microsoft tool that should fix it, and nothing happens- it still hangs.

How can I clear that all out and re-try the installs? I've tried all I could think of but nothing changes.