The Best Western Brook Hotel Norwich is a modern 3 star hotel, situated on the outskirts of Norwich, just a short drive from the City Centre and the ideal base to enjoy the surrounding areas of unspoilt coastline, picturesque villages and tourist attractions. Offering 81 spacious en-suite bedrooms over 2 floors, a restaurant serving a wide variety of food and drink, and conference & wedding facilities, The Brook Hotel Norwich caters for all of your needs. Free Wi-Fi and extensive parking.

Latest Review

Best Western Brook Hotel Norwich

"Good service makes this hotel"

By Ms Verity K, Reading, UK

09 September 2014

I stayed for one night on business. A warm welcome and reception staff who gladly changed my room from ground to first floor - no drama. Good sized room, spotlessly clean. Bit of noise from the corridor as people came and went. Excellent free wifi.

Special Offers At Best Western Brook Hotel Norwich

Early & Late Checkouts

We are delighted to be offer our customers staying with us the option to have an early check-in. Available anytime from 11.30am early check-ins must be booked with reception in advance. Late checkouts are also available until 2pm, these are both available for a charge of £20, again please let reception know if you would like a late checkout in advance of your arrival. If you are departing on a Sunday why not stay for our carvery and have a free late checkout of 2pm?

General Information

The Best Western Brook Hotel Norwich is a privately-owned and modern 3 star hotel, situated on the outskirts of Norwich and easily accessible from the A47. Located to the west of Norwich City Centre which is just a short drive away, The Brook Hotel Norwich is the ideal base to enjoy Norwich and the surrounding areas such as the unspoilt coastline, picturesque villages and tourist attractions such as Norwich Castle Museum & Art Gallery, The Plantation Garden, Norwich Cathedral and Dragon Hall.

The Brook Hotel Norwich is also conveniently close to the airport, near University of East Anglia, and Sainsbury Centre for the Visual Arts.

Offering 81 spacious en-suite bedrooms over 2 floors, a restaurant serving a wide variety of food and drink, conference and meeting facilities, and newly-refurbished reception and function rooms which are ideal for weddings in Norwich, The Brook Hotel Norwich caters for all your needs in Norwich.

There is complimentary Wi-Fi access throughout the hotel and extensive parking for both coach and cars at The Brook Hotel Norwich - perfect for both business and leisure visitors to Norwich.

Bedrooms

All 82 bedrooms at Best Western Brook Hotel Norwich are furnished to the highest standards with fresh white linens, quality towels and en-suite bathrooms.

Room types include single, double and family bedrooms, all tailored to suit leisure or business guests. Bedrooms come fully equipped with: TVs with satellite channels, direct dial phones, sofa beds and desks, coffee/tea makers and either garden or courtyard views.

Restaurant

The Brook Hotel Norwich has a restaurant offering a choice of carvery, à la carte, lounge style, breakfast, full bar and room service menus, along with an extensive wine selection to complement your food. Much of the ingredients and produce used are locally sourced.

After dinner you can relax in the bar and lounge areas, open daily with food available both at lunch and in the evening and offering a wide range of beers, spirits and wines available by the glass or bottle. The private terrace is the ideal place to enjoy either a drink with friends or to dine al fresco during the warmer summer months.

Conferences and Events

The Brook Hotel Norwich offers impressive facilities for business, both locally and nationally. Corporate clients can choose from a wide variety of accommodation, conference and meeting facilities for up to 200 visitors with a variety of break-out rooms for both day and 24 delegates. There is wireless networking throughout the hotel and The Brook Hotel can provide access to more advanced conference equipment as and when required, whether presentational or multi-media available to hire.

Restrictions

Check-In Time

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From 14:00

Check-Out Time

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Until 11:00

Rooms

Premier Double Room

Total Rooms: 13

All double rooms feature a king-size bed, wardrobe and desk area. Free wi-fi access is available as well as local rate telephones. Tea and coffee making facilities are available in every room. All rooms have individually controlled air conditioning and heating. These rooms also benefit from superior toiletries and furnishings.

Premier Plus Double

Total Rooms: 15

All double rooms feature a king-size bed, wardrobe and desk area. Free wi-fi access is available as well as local rate telephones. Tea and coffee making facilities are available in every room. All rooms have individually controlled air conditioning and heating. These rooms have been upgraded to a superior standard and come with superior toiletries and furnishings.

Premier Plus Twin Room

Total Rooms: 10

All Premier Plus Twin rooms feature two comfortable single beds, wardrobe and desk area. Free wi-fi access is available as well as local rate telephones. Tea and coffee making facilities are available in every room. All rooms have individually controlled air conditioning and heating. These rooms have been upgraded to a superior standard and come with superior toiletries and furnishings.

Premier Twin Room

Total Rooms: 10

All Premier Twin rooms feature two comfortable single beds, wardrobe and desk area. Free wi-fi access is available as well as local rate telephones. Tea and coffee making facilities are available in every room. All rooms have individually controlled air conditioning and heating. These rooms also benefit from superior toiletries and furnishings.

Standard Double Room

Total Rooms: 17

All Standard Double rooms feature a king-size bed, wardrobe and desk area. Free wi-fi access is available as well as local rate telephones. Tea and coffee making facilities are available in every room. All rooms have individually controlled air conditioning and heating.

Standard Twin Room

Total Rooms: 22

All Standard Twin rooms feature two comfortable single beds, wardrobe and desk area. Free wi-fi access is available as well as local rate telephones. Tea and coffee making facilities are available in every room. All rooms have individually controlled air conditioning and heating.

Reviews

Best Western Brook Hotel Norwich is rated 4.0 out of 5 stars based on 25 guest reviews.

Best Western Brook Hotel Norwich

"Good service makes this hotel"

By Ms Verity K, Reading, UK

09 September 2014

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I stayed for one night on business. A warm welcome and reception staff who gladly changed my room from ground to first floor - no drama. Good sized room, spotlessly clean. Bit of noise from the corridor as people came and went. Excellent free wifi.

Best Western Brook Hotel Norwich

"Brook hotel"

By Mrs Casey G, Lowestoft, UK

03 September 2014

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Overall we had a good stay service was good however the bathrooms need to be updated. And the first room we had the air condition ing was broken but a good stay

Best Western Brook Hotel Norwich

"Good service and facilities"

By Ms Julie D, Bedford, UK

02 September 2014

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receptionist was great. Room very comfortable. Chef at breakfast was super stressed but the food was good and excellent value

Best Western Brook Hotel Norwich

"A bit shabby"

By Mr Ifor P, FARINGDON, UK

19 August 2014

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Breakfast was OK and the staff were helpful a polite. The hotel could really do with being refreshed a bit. My bathroom has a definite smell from the drains which was not nice. The Location was very convenient for me, but I won't be rushing to stay again. IMO the hotel is overpriced for what it is. I was pleased to see real beer available in the bar, but didn't get a chance to test it.

Best Western Brook Hotel Norwich

"Good Hotel friendly staff"

By Mrs Barbara B, Eastleigh, UK

14 August 2014

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The room was clean but would have benefitted from a couple of easy chairs as there wasn't anywhere to relax apart from the bed. It also needed an information pack to detail breakfast and dining arrangement etc.

Best Western Brook Hotel Norwich

"One nighter"

By Mr Philip S, Sheffield, UK

12 August 2014

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This was a one night stay. Clean and comfortable and the food like the hotel was average. Service was ok too. No complaints apart from the shower temperature fluctuating - very annoying - why can't hotel owners do something about it? Most 4 star hotels have this very old problem sorted these days - so why can't Best Western? If you are looking for a quick comfortable stop over then this hotel is ideal.

Best Western Brook Hotel Norwich

"Excellent second visit"

By Mr Michael C, Wigan, UK

29 July 2014

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comfortable rooms,helpful friendly staff that make you feel like you matter.lovely food and surroundings.

Best Western Brook Hotel Norwich

"Best western brook hotel"

By Mrs Margaret M, Newport, UK

22 July 2014

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The first room we were allocated had no air conditioning working - it was on one of the hottest days of the summer so far. It was cooler in the corridor. After requesting a change of room we were given one with a working air conditioning unit. We heard various other guests complaining about the lack of air conditioning in their bedrooms. We also had a bad experience for breakfast on the last morning. Breakfast was due to be available until 10.30am however when we arrived just after 9.30 the choice of fruits was limited, the bacon was hard and we had to ask for plates to be able to use the self service. We actually paid £30 more for our 2 night stay than our friends, £200 in total but I would not say that it was good value for money. We have had better facilities and food in other hotels around the country.

Best Western Brook Hotel Norwich

"My views"

By Andrew D, telford, UK

04 June 2014

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ok for the money however a window full of old mattresses in the window to the right of the reception is very poor

Best Western Brook Hotel Norwich

"Stay at Best Western Brook Hotel"

By Mr Barny C, London, UK

13 May 2014

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Have stayed here a few times, all very good and reasonably priced. Had one issue this time - at breakfast I was asked to move twice by a coach party who assumed they had a large area of the restaurant reserved, which they didn't. The Hotel Manager apologised to me, but it wasn't his fault. Otherwise excellent!

My wife & I had to stay close to Norfolk & Norwich University hospital. This hotel is very handy for the hospital. The reception staff upgraded us without asking. The room was excellent. We had a meal in the restaurant, again staff very good and the food was good value. Would definately stay here again.

Best Western Brook Hotel Norwich

"Very nice hotel"

By Mrs Debbie May B, Mandal, Norway

04 March 2014

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Enjoyed our stay. Clean room, good breakfast and very good service:-)

Best Western Brook Hotel Norwich

"Nye"

By Miss Becky H, Dereham, UK

03 January 2014

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Room was good value for money. We stayed on New Year's Eve, going to the dinner and disco at the hotel - only downside being we were the only young people (apart from about 5 others) so unfortunately don't think we would go to a function again. Food was very nice and room clean and tidy.

Best Western Brook Hotel Norwich

"Well organised and friendly with good food"

By Mrs Jane A, Norwich, UK

31 December 2013

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This is not the first stay and will not be the last. The staff are friendly and organised with bookings. The breakfast is excellent and would be highly recommended. The rooms have extra heaters in which in winter time was excellent for older guests.

Best Western Brook Hotel Norwich

"Stop over, whilst visiting family over Christmas."

By Mr John D, Harrow, UK

31 December 2013

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Was ideally situated for visiting family members over our 3 day stay, Breakfast and the service provided was very good, a good selection of food provided. The heating in the room I found difficult to control .

Best Western Brook Hotel Norwich

"Pleasant experience"

By Mr Eric L, DONCASTER, UK

20 December 2013

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friendly service, room good but basic, breakfast generally very good . I would recommend this hotel to anyone seeking a good value for money experience.

Best Western Brook Hotel Norwich

"One night in Norwich"

By Dr Richard C, Ipswich, UK

20 December 2013

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Attended a dinner with the full gospel business group. Staff excellent and helpful.n

Best Western Brook Hotel Norwich

"Dog friendly"

By Ms Helen G, Walthamstow, UK

05 December 2013

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We've now stayed at the Best Western Brook Hotel Norwich three times - twice with the dog and once without. We found it quiet and comfortable. Members of staff were friendly and helpful. The food was good. Would stay again.

Best Western Brook Hotel Norwich

"Clean, friendly, good breakfast"

By Mr Rob W, Sudbury, UK

07 November 2013

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Good value for money by booking in advance

Best Western Brook Hotel Norwich

"Friendly staff"

By Mrs Linda G, Wednesbury, UK

31 October 2013

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We have stayed here several times before and feel it is a good quality hotel at a reasonable price. The breakfast is lovely with plenty of choice. I am always impressed with how helpful the staff are, especially Liz on reception. It's close to Norwich but not right in the centre so it's not too noisy.