Contact Tech Supportfor NetScanTools Pro by filling out this form.

Submit your question to tech support using the form below.

Name:

Email Address:

Version Number: (11.85, 10.55, 9.4 etc)

Serial Number
(Program Info/About NetScanTools Pro window)You must provide a valid serial number to get support.

What operating system are you running NetScanTools Pro on?When using NetScanTools Pro on...Windows 7:
Your NetScanTools Pro version must be 10.81 or newer.Windows Vista/2008 Server:
Your NetScanTools Pro version must be 10.42
or newer.(Windows 95/98/ME/NT4/2000/XP/2003 are not
supported)

Please Enter Your Support Message
(Please be as descriptive as possible, include all steps you
went through to see the problem. If a bug is reproducible, please
provide all setup settings as applicable and anything else that
would help us reproduce the problem--remember: we cannot fix
what we cannot duplicate on our machines.). Do not put
links or URLs in your message below.256 character limit

We will email you a response
within one business day of your submission.If you DO
NOT receive a response from us soon, please check
your SPAM quarantine folder for email from netscantools.com,
switchportmapper.com or nwpsw.com. We return phone calls
from USA and Canada only - if you need to speak with us,
please call during our office hours.