Accessibility at the MUHC

The MUHC is committed to making our hospitals as accessible as possible for persons of limited mobility. Please contact your health care team prior to your appointment to advise them of any accessibility assistance needed during your visit.

Getting to the MUHC

Paratransit

The STM’s paratransit program offers door-to-door public transit service for eligible persons on a reservation basis. Find out more about the paratransit program by visiting the STM website.

Wheelchair-accessible parking is available at the entrance of all MUHC parking lots with clearly identified signage.

Transportation inside our hospitals

Volunteers are available to escort you during your visit to the hospital. You can ask for an escort during business hours at any of our main hospital entrances. Please note, our volunteers are not allowed to lift or transfer patients but will be pleased to contact transportation to arrange a transport staff for you.

Transport Staff

Our team of dedicated support staff works with the health care team to lift and transport patients in a safe, respectful, friendly and professional manner. Please ask a volunteer or someone at the information desk to locate a member of our transport staff if required.

Wheelchairs

Wheelchairs are available at all of our main hospital entrances. If no wheelchairs are available, please ask the information desk or a volunteer to phone the transport department and order a wheelchair to be brought to you.

Access for people with disabilities

The MUHC continues to work on improving access to information and to services for people with disabilities. This document covers our current action plan.