Journey Beyond the Ordinary

Every journey needs to be an experience. At Infinity Travel we are deeply committed to make this experience an unforgettable one. Inspired by the dynamism and vision of Mr. Ubairis Hamza, Infinity Travel lays the greatest emphasis on quality of travel aimed at total client satisfaction. Our professional approach focuses on personal preferences and personalized services to make the traveler feel at home far away from home. We rely on the most advanced travel concepts and technologies to accommodate the fast changing trends in world travel. With a highly divergent portfolio of services we seek to serve every customer segment in a way that best suits them, be it individuals, groups or corporate travelers.

Over a short span of time, our passion for people and penchant for perfection have been acknowledged and appreciated by our wide ranging clientele, which includes high profile VIP travelers, government and public sector organizations, leading hotels, oil companies, sports clubs and the corporate sector, and consider and we regard this as the greatest reward for our standard of excellence.

Distant lands. Different people.

Travel brings them together and makes the world a better place for coexistence. At Infinity we perceive travel as a journey beyond geographical boundaries, a voyage into other cultures, other legacies of the past and sometimes a back-track into time. We understand the travelers’ mindset, identify their aspirations and strive to cater to their needs in the best way possible.

Travel and tourism is not a business for us. It is a passion that inspires us. A challenge that excites us. We harmonize the art of the explorer with the science of modern travel to give every one of our customers a travel experience beyond the ordinary, giving them choices as infinite as their personal preferences. To be your preferred travel partner is our goal. And you have my word that we will go the extra mile to make you smile.

Ubairis Hamza

Mission

Our avowed mission is

to provide superlative services to our individual travelers and corporations internationally and nationally

to attract the best talents and consistently inspire and motivate our human resources

to continuously expand our base of customers and service partners

to be innovative by introducing new ideas and business services to meet changing needs and to enable our customers with effective travel management

to exceed customer expectations and earn their appreciation as the most respected and reputable agency in the region

Quality policy

We are committed to continual improvement at all levels, aiming to achieve total customer satisfaction by delivering appropriate, need-centric and cost effective solutions on time, and ensuring that a job is done right the first time, and every time. We accomplish this by establishing, implementing and complying with the requirements of ISO 9002.

Corporate philosophy

To excel in our chosen business domain through quality service and innovative solution to travel needs, and to become the leading company in the corporate travel and tourism industry in the region

Privacy Policy

1. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

2. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers' are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

3. Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

Terms & Conditions

1. We accept payments online using Visa and MasterCard credit/debit card in AED
2. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
3. United Arab of Emirates is our country of domicile.
4. Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
5. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
6. The cardholder must retain a copy of transaction records and Merchant policies and rules.

Delivery Policy

1. www.infinitytravel.ae will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.

Refund/Return Policy

1. www.infinitytravel.ae will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.

FAQ

Q. Can I search by entering a three-letter airport code instead of a city?
A. Yes, you can. For instance, search for Melbourne by typing MEL.

Q. Why can't I select 'Outbound' and 'Return' flights separately for international bookings?
A. Simply because booking 'Outbound' and 'Return' flights separately (one-way flights) works out to be a lot more expensive than a return fare. Therefore we do not offer this option for international flights at all.

Q. Which different classes can be booked for international flights?
A. Just like for domestic flights, you can book Economy Class and Business Class for International flights too. A number of carriers also have First Class on some routes, which is a higher level than Business Class.

Q. What is meant by a direct flight?
A. A direct flight is a point to point (city to city) flight that is either non-stop or has one or more intermediate stops, but with no change of aircraft. Changing aircrafts and terminals increases the duration of your journey. Direct non-stop flights are generally the shortest in duration followed by direct flights with stops.

Q. And what's an indirect flight?
A. An indirect flight is one where stopovers via intermediate cities are involved. Indirect flights involve change of aircraft and often a change of terminal. It is not permitted to break your journey in a transit city.