To change queues created by other users - “Customize Application” and “Manage Public List Views” and “Manage Users”

Note: these permissions are included in the TaroWorks User profile. If you are creating your own custom profiles for users accessing the back-end of TaroWorks, but are not admins, it is recommended that you start by cloning the TaroWorks User profile. Additionally, leave the word "TaroWorks" in the name of the new profile. With each upgrade, you'll need to map the TaroWorks User level permissions onto the TaroWorks User profile and any custom profiles you've cloned from it.