Frequently Asked Questions

SMSMarketing

Text to Join campaigns allow your customers to be able to join mobile list by sending a keyword to the short code. With Text-2-Join campaign customer mobile number is saved and added to your mobile list. You can also configure campaign to receive notification by email or text message whenever someone joins the list.

By default with text-2-join we get only mobile number of participant, but if you like to collect their email address or name, you may ask them to text the information along with the keyword, for example, “Join myemail@email.com, Winnie the pooh” and have it sent to assigned short code. Join is the keyword and rest is the information you can ask participants to text along with it. All information can be access through “Received Messages” section, which can be downloaded as excel as well.

Autoresponder allow businesses to deliver information on demand. Customers can send keyword in a text message to receive information on demand. The auto response message can contain a text message, a link to website, email address, business address, a link to picture or MMS. Autoresponder also allow you to to add dated messages, for example if you like to return a different message for any particular date, day or time and drip messages. The drip messages allow business to send follow-up messages after user opt-in, messages can be scheduled to sent hours or days after opt-in. Text-2-Join is a basic SMS Marketing campaign, allow customers to join a group or mobile list, either by sending a text messages containing keyword to short code, or from web site. Text-2-Join can be used to create groups with keywords as well.

Opt-in a permission based marketing. Advertiser should have take permission from mobile subscribers before sending them any text message. Text-2-Join to perfect way to get people opt-in and join the list.

Keywords allow your customers to interact with your services, to receive on demand information, e.g business locations, todays specials, on demand coupons, or join mailing list, etc. A Keyword is a short word identifies your campaigns. For example: ‘Text Club to 27126 to receive weekly specials.‘Club’ is a keyword in this case.

A standard text message is limited to 160 characters. Characters means letters, numbers, spaces, symbols and punctuation. TxtImpact SMS marketing campaigns and mass texting tools allow you to provide longer messages up to 465 characters. The longer message will be split into multiple parts like (1/3) Part1, (2/3) part2, etc. Each part is considers as one message credit.

A Short Code is 5-6 digit number provided by carriers, similar to the a mobile number. It is a unique number allow people to send text messages to, and allow application integrators receive messages from carriers’ gateway.

*Msg&data rates may apply in the US. Standard message and data rates apply in Canada. To unsubscribe from an TXTImpact list, reply STOP to the originating short code. Copyright 2006-19 TXTImpact - All Rights Reserved.