Kim had been talking to Matt for over 10 years when she contacted Nev for help to meet him. She is in a relationship with a man named Scott, who knows about Matt. Kim opens up to Nev that the love of her life Steven committed suicide and that Matt helped her through the grief.

When Kya first met "Alyx" online, she used a fake name and fake pictures. She later told him the truth and Alyx forgave her. Nev helps Kya finally meet Alyx, who she says she has fallen in love with but has never actually met.