If you don`t have transportation don`t worry. There is complimentary weekday shuttle service can take you anywhere within a 5-mile radius and they can assist you with other transportation needs. Whether you visit for business or pleasure, the Hilton Garden Inn San Diego/Rancho Bernardo hotel is close to the best places in town. Our San Diego hotel is a short drive from key corporations such as Sony, Hewlett Packard, Northrop Grumman, NCR, and BAE, as well as downtown San Diego and San Diego International Airport. You can enjoy golfing, hiking, and water sports, as well as nearby attractions such as San Diego Zoo`s Wild Animal Park, Orfila Winery, Bernardo Winery, and Maderas Golf Course. San Diego, CA, hotel is located in the Mercado Park Terrace, and surrounded by great dining and shopping options.

Property Amenities

24-hour front desk

Business center

Complimentary newspapers in lobby

Fireplace in lobby

Fitness facilities

Parking (free)

Restaurant(s) in hotel

Safe-deposit box - front desk

Security guard

Swimming pool – outdoor

Room Amenities

Cable television service

Complimentary toiletries

Hair dryer

Housekeeping

Internet access (complimentary)

Microwave

Premium television channel(s)

Private bathroom

Refrigerator

Shower/tub combination

Hilton Garden Inn San Diego/Rancho Bernardo has a restaurant serving breakfast and dinner. Room service during limited hours is available. Be sure to check out many of the local activities some of them are golfing nearby, surfing/boogie boarding nearby, hiking/biking trails nearby, horse riding/rental nearby and so much more. Make the best of your vacation time and book here at the Hilton Garden Inn San Diego/Rancho Bernardo

AMENITIES:

Business Center (+)

Conference Rooms (+)

Fitness Facility

High Speed Internet (+)

Outdoor Pool

Restaurant

Wheelchair Access

Whirlpool Tub

Wireless Internet (+)

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

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We had a great stay at the Hilton Garden Inn. Roberto checked us in and was perfect. He has great customer service. We had a complimentary breakfast and the breakfast had many healthy options. All the staff were excellent.

Hilton Garden Inn San Diego Rancho BernardoGreat experience.

Michael O
from Beacon Falls, United States

Submitted on 13-05-2016

Really enjoyed my stay, the hotel was everything a hotel should be and then some. I didn't have to worry about cleanliness of the room, and the breakfast was better than most. The location is also perfect as it's near food and entertainment.

Hilton Garden Inn San Diego Rancho BernardoGood place to stay for conference at Rancho Bernado area

chintsan
from Tainan, Taiwan

Submitted on 15-05-2016

Great price using MVP Hilton rate. The hotel offer a shuttle bus to as far as 5 mile distance in both ways each 30 minutes. But warchout no shuttle during weekend.
Hilton diamond benefit:
1.room upgrade:no
2.welcome gift:complimentary breakfast or 750 pints per stay.
Exactly what the T&C goes without surprices, remember you need a breakfast coupon and asked frontdesk for it if you choose the free breakfast.
Room is spacious, coin washer at 1st floor, free newspaper at elevator area, free coff...
Great price using MVP Hilton rate. The hotel offer a shuttle bus to as far as 5 mile distance in both ways each 30 minutes. But warchout no shuttle during weekend.
Hilton diamond benefit:
1.room upgrade:no
2.welcome gift:complimentary breakfast or 750 pints per stay.
Exactly what the T&C goes without surprices, remember you need a breakfast coupon and asked frontdesk for it if you choose the free breakfast.
Room is spacious, coin washer at 1st floor, free newspaper at elevator area, free coffee and water at lobby. A great stay and will come back again.
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Hilton Garden Inn San Diego Rancho BernardoGreat trip

258mariaelenaq
from Sacramento, MG

Submitted on 25-05-2016

We were in town for a celebration of life for my young cousin. I traveled with my 4 children, husband, sister and mother. We all felt very comfortable. Enjoyed the swimming pool and great customer service of the entire staff. Will return again.

Hilton Garden Inn San Diego Rancho BernardoFun getaway

Delia G
from Chicago, Illinois

Submitted on 25-05-2016

We had a wonderful stay, clean, relaxing, fun, beautiful hotel, clean, friendly staff
Worth the price. Didnt care much for the food at the restaurant, but friendly service
I d go back to this hotel any day

Hilton Garden Inn San Diego Rancho BernardoExcellence!

Polly B
from Houston, Texas

Submitted on 29-05-2016

I have stay at this location on several business trips and it only gets better! The staff, facility, location, rooms are simply wonderful. I have never had a negative experience in any way! Book and stay.....but be sure to leave a room for me when I need please!! Ha! Enjoy!

Hilton Garden Inn San Diego Rancho BernardoGreat location

Thomas R
from Scottsdale, Arizona

Submitted on 29-05-2016

This was a meeting point for a friend's sons wedding. Our first impression was the super helpful and well trained staff. Our second floor room was full of surprises. Window opens fully letting in tons of fresh air. Nice bathroom with a spacious shower and tons of hot water. The biggest surprise was the king bed which had firmness adjustments. I slept like a baby while there.
There is a nice bar for sharing some great laughs. The dining room serves a pretty basic but nice breakfast buffet. We h...
This was a meeting point for a friend's sons wedding. Our first impression was the super helpful and well trained staff. Our second floor room was full of surprises. Window opens fully letting in tons of fresh air. Nice bathroom with a spacious shower and tons of hot water. The biggest surprise was the king bed which had firmness adjustments. I slept like a baby while there.
There is a nice bar for sharing some great laughs. The dining room serves a pretty basic but nice breakfast buffet. We had a marvelous dinner while there that was moderately priced.
Overall this is a great place to use while visiting San Diego.
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Hilton Garden Inn San Diego Rancho BernardoVacation

Duygu I
from

Submitted on 31-05-2016

We have stayed there for three days. Very good location, convenient and good neighborhood. Around hotel there are a lot of cafe, restaurant and some facility. All there is green and very fresh air. Hotel is very clean and new furnishing compared to other ones. But you can see all over there sleazily photos print right across all elevators. Those are not printed by good-quality, probably. Those look clash with Hilton style!

Hilton Garden Inn San Diego Rancho BernardoFriendly staff

131nubiam
from Bakersfield, California

Submitted on 31-05-2016

Enjoyed my stay... Staff were very friendly and helpful. Even though we checked in at almost midnight my family and I were greeted with friendly smiles. They served breakfast till 11 AM which is great for those like to sleep in. :)

Hilton Garden Inn San Diego Rancho BernardoThe exterior and lobby are 4 stars, but the rooms are 2 stars.

nanac369
from No Name Key, Florida

Submitted on 05-06-2016

We love Hilton and are almost Diamond members with them. They usually make us feel very much at home, but this time, not so much. Our room was small, old and didn't smell clean.
They didn't comp us to breakfast or upgrade our room because THEY chose to give us a paltry number of bonus points. I am an interior designer by trade, and a nice room is important to me. We travel on business, so stay in hotels many months a year. I won't stay in this one, tho.

Hilton Garden Inn San Diego Rancho BernardoTDY Rancho Bernardo area

OldPilot1967
from Puyallup

Submitted on 16-06-2016

PRE-ARRIVAL / RESERVATIONS: No problem getting a government rate.
RECEPTION / ARRIVAL: the hotel is a couple of blocks off the interstate; NOT that their are three different Ranch Bernardo exits when exiting the Interstate.
Hotel staff was attentive, courteous and helpful. The reservation was ready and as requested.
LOBBY: clean with several areas where you could meet and sit with someone. The bar and dinning area are attached.
ROOM: the room was about 30 x 24 feet; clean and well maintained....
PRE-ARRIVAL / RESERVATIONS: No problem getting a government rate.
RECEPTION / ARRIVAL: the hotel is a couple of blocks off the interstate; NOT that their are three different Ranch Bernardo exits when exiting the Interstate.
Hotel staff was attentive, courteous and helpful. The reservation was ready and as requested.
LOBBY: clean with several areas where you could meet and sit with someone. The bar and dinning area are attached.
ROOM: the room was about 30 x 24 feet; clean and well maintained. I had a kig size bed, couch, floor lamp, table desk with chair, side tables to the bed, and dresser. There was a coffee bar area that also contained a small refrigerator. Closet space was available for two people; there was room for two suitcases in the closet.
BATHROOM: The bathroom had a tub-shower configuration. There was a single sink in a five foot counter. All were clean and maintained.
SERVICES: The hotel has Wifi; the front desk provides concierge services; and there is a restaurant that provides breakfast, dinner and service to the bar.
VALUE: a good choice for government TDY.
CHECKOUT: Bill was under my door in the morning; accurate and ready for me to drop off my key.
This is my third stay here in the past two years. I'll be back.
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Hilton Garden Inn San Diego Rancho BernardoGreat Staff

Alan S
from Norfolk, Virginia

Submitted on 17-06-2016

I stayed here May 27th and May 28th. This HGI is in a quiet, off-the-beaten path, yet close to a nice shopping area and a lovely branch library. But, what makes it 5-star in my opinion is the staff. Every single person I encountered was friendly and exuded what hospitality is supposed to be. Someone has inculcated an attitude among the staff that makes their guests feel welcome and appreciated.

This Hilton Garden Inn Rancho Bernardo location is perfect if you donÔ??t want to stay in the city. We arranged a business meeting at this location, and all attendees were pleased to not drive into the city, or pay resort prices for rooms and have access to free parking. It is close to plenty of restaurants, and a 5 minute drive to the beautiful Rancho Bernardo Park & Lake Hodges. Our king room was spacious with a nice view. The bar is a great place to meet & have a drink with friends. The und...
This Hilton Garden Inn Rancho Bernardo location is perfect if you donÔ??t want to stay in the city. We arranged a business meeting at this location, and all attendees were pleased to not drive into the city, or pay resort prices for rooms and have access to free parking. It is close to plenty of restaurants, and a 5 minute drive to the beautiful Rancho Bernardo Park & Lake Hodges. Our king room was spacious with a nice view. The bar is a great place to meet & have a drink with friends. The underground parking is convenient & safe. The staff is friendly & helpful. The Hilton Garden Inn Rancho Bernardo is a great place to stay in San Diego for business or pleasure.
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Hilton Garden Inn San Diego Rancho BernardoNice, clean, quiet

K7500VNrobertm
from Lake Forest, California

Submitted on 21-06-2016

Not happy being charged $40 per room as a refundable security deposit that I was not told about. Have yet to be refunded. I've never had that xperience anywhere in the world I've ever stayed. Staff was pleasant, room was clean, location was convenient but right next to the freeway.

Everything was great, as one would expect from Hilton, except the ATT wifi connection was unreliable and became an annoyance during our 2 night stay. The breakfast was very good quality and good value.

Hilton Garden Inn San Diego Rancho BernardoNot Bad

Orland008
from Baltimore, Maryland

Submitted on 22-06-2016

Average 3* hotel. The bads: Internet connection is not that great; disconnects from time to time. Garage door can be locked at times. Saw a bug crawling on the first day on the floor right next to the check-in counter. Should have reported it, but I have not. AC shuts off in the morning, causing increase in room temperature; probably due to occupancy sensor. Hey, I can't move in my sleep. The goods: Street parking is available. Has HBO subscription. Rooms are clean. You might be lucky to get fr...
Average 3* hotel. The bads: Internet connection is not that great; disconnects from time to time. Garage door can be locked at times. Saw a bug crawling on the first day on the floor right next to the check-in counter. Should have reported it, but I have not. AC shuts off in the morning, causing increase in room temperature; probably due to occupancy sensor. Hey, I can't move in my sleep. The goods: Street parking is available. Has HBO subscription. Rooms are clean. You might be lucky to get free water bottles on Blue membership.
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Stayed here for a week on a business trip. Staff was friendly, rooms are clean, and the hotel restaurant had great food. Also sub also several different restaurants very close by. Both the Mongolian Grill restaurant and the soup restaurant well worth your time.

Hilton Garden Inn San Diego Rancho BernardoThe Hilton Garden Inn

Sergeant1642
from Florida

Submitted on 29-06-2016

What a great place to stay. Mike, the Asst. Manager, is one of the warmest and friendliness people in the business. You are treated as part of the family at this wonderful Inn. I highly recommend this hotel.

Hilton Garden Inn San Diego Rancho BernardoHard bed

Kirsten H
from Simi Valley, United States

Submitted on 29-06-2016

Unfortunately, the only thing we needed to room for was to sleep and the bed was hard and uncomfortable. We were there for a tournament and only needed the hotel room. The rest of the hotel looked nice but we didn't have time to use anything else.

Hilton Garden Inn San Diego Rancho BernardoGood service staff in a really old hotel

Leo Z
from Phoenix, Arizona

Submitted on 02-07-2016

Very high marks to the staff for their willingness to help out and make the stay comfortable. Breakfast had good choices and the service was excellent.
I must add that the rooms are really old, beds just Ok and the overall comfort level for the price $250+ really make this hotel not worth a second visit.

Hilton Garden Inn San Diego Rancho BernardoGood sleep. Good food.

Tord E
from Stockholm, Sweden

Submitted on 03-07-2016

We stayed at the Hilton Garden Inn in Rancho Bernardo because of it's good location on our drive. The happy hour was nice and the food was ok. The room was almost ok except the work/desk chair was too low and couldn't be raised anymore. Because I had a couple of hours of desk work that needed be done, the work postion was not good. In fact, after an hour it became really unbearable.

Hilton Garden Inn San Diego Rancho BernardoExcellent stay

Terry S
from San Diego, California

Submitted on 03-07-2016

I've said it a lot of Hilton Gardens Inn but by far this was the best one I've ever stayed at the rooms were amazingly clean comfortable and just very very well done. I love the fact that I can adjust the the bed to make it hard or soft.

Hilton Garden Inn San Diego Rancho BernardoGreat Weekend Get Away!!!

Robert L
from San Diego, California

Submitted on 06-07-2016

This location is a wonderful quite little hidden spot in the Rancho Bernardo area. Check-in- was very quick and easy, and I was even able to check-in two hours before regular check-in(a Super Thumbs-up). All the staff members were very professional and courteous. There were several restaurants within a five to ten minute walk. There was even a Soupplantation­??? across from the hotel, and the pool was excellent. The personal landuary room was great and very helpful. Hilton Garden Inn in San D...
This location is a wonderful quite little hidden spot in the Rancho Bernardo area. Check-in- was very quick and easy, and I was even able to check-in two hours before regular check-in(a Super Thumbs-up). All the staff members were very professional and courteous. There were several restaurants within a five to ten minute walk. There was even a Soupplantation­??? across from the hotel, and the pool was excellent. The personal landuary room was great and very helpful. Hilton Garden Inn in San Diego/Rancho Bernardo gets a four and half out of five in my book.
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Hilton Garden Inn San Diego Rancho BernardoGreat place

Rkalvarado
from Los Angeles, California

Submitted on 09-07-2016

Almost every bank avail walking distance and restaurants. Great outdoor patio enjoyed my breakfast and scenery. Pool small, crowded at the time. Cute place to be overall. Definitely will go back, hopefully quite next time.

Hilton Garden Inn San Diego Rancho BernardoAverage at Best

vegascraig2016
from Henderson, Nevada

Submitted on 10-07-2016

I found myself in a dated average room that supposedly had an adjustable bed that I could not figure out. I found an expensive and mediocre breakfast that in my opinion should have been included in the room rate.

Hilton Garden Inn San Diego Rancho BernardoGreat stay

lilab986
from Dallas, Texas

Submitted on 11-07-2016

We had a great stay and the perfect location for the wedding across the parking lot in the Catholic Church. The staff proved to be helpful and accommodation for our early check in and delayed check out.

Hilton Garden Inn San Diego Rancho BernardoEverything we needed

SLOcyn
from San Luis Obispo, CA

Submitted on 12-07-2016

We were in Rancho Bernardo for a reunion. We found this property to be well located, well equipped with incredibly nice staff. The hotel has a restaurant, loved the garden quesadillas. A bar with outdoor seating. It was clean and well kept. Always seemed to have drinks available in the lobby, coffee and iced water. It is primarily a business hotel which is perfect for weekends. We never found it to be noisy. Would most definitely stay again. It is about 20 minutes to downtown San Diego, with ...
We were in Rancho Bernardo for a reunion. We found this property to be well located, well equipped with incredibly nice staff. The hotel has a restaurant, loved the garden quesadillas. A bar with outdoor seating. It was clean and well kept. Always seemed to have drinks available in the lobby, coffee and iced water. It is primarily a business hotel which is perfect for weekends. We never found it to be noisy. Would most definitely stay again. It is about 20 minutes to downtown San Diego, with normal traffic. And, many restaurant options nearby, some you can walk to.
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Was there over Fourth of July weekend. The entire staff was very accommodating and professional. They went out-of-their way to make me happy! Pool and Fitness center were clean with plenty of towels. They even gave my daughter and grandchildren complimentary breakfast coupons when I requested them.

Hilton Garden Inn San Diego Rancho BernardoFirst Rate Front Desk

Asia E
from Los Angeles, California

Submitted on 12-07-2016

I only stayed at this hotel for one night as it is not too far from the La Jolla Playhouse where I saw a show. From the minute I checked in until the next morning I checked out, I was given superb service, amazing consideration and patience, and first class smiles. I would definitely stay at this establishment again in the future.

Good location, quiet, comfortable and clean. Would stay there again. Prices were higher possibly related to All Star game that week. AC seemed to go off over night and kick back in at 7 AM. Breakfast and light dinner were very satisfactory. Staff helpful when needed.

Hilton Garden Inn San Diego Rancho BernardoVery quiet rooms

Nathan F
from Port Hueneme, United States

Submitted on 17-07-2016

I had a room on the first floor and even though there was an awful lot of kids onsite my room stayed pretty quiet. The wireless service worked very good in the room but not very good at all out by the pool.

Hilton Garden Inn San Diego Rancho BernardoVery Nice Hotel

Colin H
from Tucson, United States

Submitted on 21-07-2016

Really enjoyed my stay. Was in town for an interview so companied paid for the stay. Personally a little our my own price range that I would normally stay in, so maybe not the best value, but the overall experience, staff, and breakfast was great.

Hilton Garden Inn San Diego Rancho BernardoNot like a Hilton

LizzyLou2222
from Kingston, NY

Submitted on 23-07-2016

Stayed here for two nights, had to ask for Hilton honors benefits, had to wait 45 min first night for an extra towel (there were 4 registered guests and only 3 towels in room), the second night they didn't clean the room,,, and it took 30+ minutes to get towels, shampoo etc, not fun with tired children,,, service in restaurant also not Hilton expectation,,, staff came to table one time,,, finally left without even getting check

Hilton Garden Inn San Diego Rancho BernardoGreat

matthewbambiw
from Beaumont, California

Submitted on 26-07-2016

High quality. Fantastic experience. Clean rooms, great facility, and good for price. Staff is amazingly helpful. And the hot breakfast buffet was very good. And the complimentary internet functioned better than most hotels. We would stay here again in a heartbeat.

Hilton Garden Inn San Diego Rancho BernardoEnjoyed our stay

Susan E
from Pleasanton, United States

Submitted on 29-07-2016

I have stayed at this location quite a few times. It is always clean the staff friendly and helpful when needed. I live being able to choose my room as a Hilton's Honor member. The one thing I would like to see change is they should provide a free breakfast. That's what one of their competitors in the area does. It makes a difference in the price when you have to add breakfast.

Hilton Garden Inn San Diego Rancho BernardoGreat staff, clean rooms!

samalkirkland
from Atlanta, Georgia

Submitted on 30-07-2016

The entire staff was very attentive. Vivianna, Josh, and Michael were all very friendly and helpful. Breakfast was good, and the grounds are nicer than i saw in the pictures. It's in a nice area so there is plenty to access. Next time I'm in San Diego (hopefully soon) I will be staying here. Thank you, guys!!!

Hilton Garden Inn San Diego Rancho BernardoMaybe It's Not Worth Being a Diamond Member for Decades Anymore

Keene M
from Huntingotn Beach, United States

Submitted on 30-07-2016

It's not the particular hotel or the hotel brand, but staff that can single-handedly ruin your stay. It's extremely rare for Hilton Gardens Inn to have an underground parking structure under the hotel, given the conspicuous very similar design/layouts of HGIs. There are no signs telling you there is even an UG parking, particularly when the entrance is at the rear (and you can't drive or see 360 around the hotel due to adjacent buildings). We only accidentally heard about this when a female c...
It's not the particular hotel or the hotel brand, but staff that can single-handedly ruin your stay. It's extremely rare for Hilton Gardens Inn to have an underground parking structure under the hotel, given the conspicuous very similar design/layouts of HGIs. There are no signs telling you there is even an UG parking, particularly when the entrance is at the rear (and you can't drive or see 360 around the hotel due to adjacent buildings). We only accidentally heard about this when a female clerk was checking in a male guest about it (while we were waiting in the lobby for 1 hr 40 min for our room to be ready).
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We reserved about 16 rooms we should of had a better price than $189. We also had requested some breakfast items be on Our menu that weren't for our group breakfast. I asked for oatmeal which was simple enough to get which they did have in the dinning room but said we did not request it.

Hilton Garden Inn San Diego Rancho BernardoGood location, quiet rooms

J├│hanna ├?
from Reykjavik, Iceland

Submitted on 02-08-2016

For my trip this location is perfect. The hotel is very close to the I5, but there is no traffic noise. Clean rooms, very comfortable bed, friendly people at the front desk, bar, restaurant, what more can you ask for. I would definately stay here again.

Hilton Garden Inn San Diego Rancho BernardoNope

Anonymous Guest
from

Submitted on 06-08-2016

Very disappointed with this Hilton garden inn. We stayed here because we're committed Hilton diamond members and we always try to use Hilton when we travel. We came because we have a wedding to attend near by. We checked into our room at around 9:00PM and when we arrived to our room found and unsightly mound of used towels and sheets next to our door. We asked to have them removed and were told they were cleaning a room near us but we felt bothered by seeing those dirty things right there as we ...
Very disappointed with this Hilton garden inn. We stayed here because we're committed Hilton diamond members and we always try to use Hilton when we travel. We came because we have a wedding to attend near by. We checked into our room at around 9:00PM and when we arrived to our room found and unsightly mound of used towels and sheets next to our door. We asked to have them removed and were told they were cleaning a room near us but we felt bothered by seeing those dirty things right there as we were getting into our room. Tacky, tacky, tacky.... Definitely not the Hilton way we're used to. Another very unpleasant situation was the noise that we had to endure. We arrived on a Friday night and people were loudly partying in the hallways, upstairs or outside our 2nd floor window until 1:30 AM. I couldn't believe the rudeness of these people. Apparently some wedding was/is taking place but still people should have been asked to quiet down at 11:00. 1:30AM in the morning is simply outrageous and the responsibility of the management to control. I will not return or recommend this place and am very unhappy with this place.
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Hilton Garden Inn San Diego Rancho BernardoOvernight Stay

Dulce F
from Azusa, United States

Submitted on 09-08-2016

For an overnight stay this hotel was just right. Planning to go to the San Diego Zoo Safari Park the next day, it was perfect to relax before a long day of walking with my kids. It just took us less than 15 minutes to get to our destination.

Hilton Garden Inn San Diego Rancho BernardoExcellent hotel just a few minutes from beaches and downtown

brad989
from Salt Lake City, Utah

Submitted on 17-08-2016

As with most Garden Inns, this one did not disappoint. Front desk staff was great and the food at the restaurant was exceptional. Well worth the few minutes drive to beaches and downtown for the savings.

Hilton Garden Inn San Diego Rancho BernardoDecent Hotel!

Rameez_CoolZero
from Bengaluru (Bangalore), India

Submitted on 03-09-2016

A very decent hotel located quite far from the city center. Good hotel for business stay as it is very close to several top companies. They offer free shuttle service to nearby places. Rooms are clean. Less noisy. Staffs are good. If you tell in advance they will arrange a taxi for you to any location in San Diego area.

We recently stayed for two nights while attending a family celebration. The hotel lobby is cleverly arranged for such an event. There was a large gathering table and plenty of seating, some board games available for kids and an infused water dispenser. The dining room and bar open onto a spacious patio, once again perfect settings for smaller gatherings and conversation. The reservation and on-site staff were friendly,welcoming and very helpful. The rooms, though a bit dated, are clean and ...
We recently stayed for two nights while attending a family celebration. The hotel lobby is cleverly arranged for such an event. There was a large gathering table and plenty of seating, some board games available for kids and an infused water dispenser. The dining room and bar open onto a spacious patio, once again perfect settings for smaller gatherings and conversation. The reservation and on-site staff were friendly,welcoming and very helpful. The rooms, though a bit dated, are clean and comfortable. The property is conveniently located within walking distance of some good restaurants and a short drive from many others
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Hilton Garden Inn San Diego Rancho BernardoAnother Perfect Stay!

Elliot B
from San Diego, California

Submitted on 05-09-2016

My wife and I recently completed our 3rd stay at Hilton Garden Inn San Disgo/Rancho Bernardo and it exceeded all of our expectations! The front desk staff and Management are superb! I need to send special kudos to Mike at the front desk who always offers world class service! Our special requests such as being assigned to a hypo-allergenic room were gladly honored. The rooms are comfortable and spotlessly clean!
Breakfast is delicious and a great value and the two bartenders who alternate evenin...
My wife and I recently completed our 3rd stay at Hilton Garden Inn San Disgo/Rancho Bernardo and it exceeded all of our expectations! The front desk staff and Management are superb! I need to send special kudos to Mike at the front desk who always offers world class service! Our special requests such as being assigned to a hypo-allergenic room were gladly honored. The rooms are comfortable and spotlessly clean!
Breakfast is delicious and a great value and the two bartenders who alternate evenings on duty are first rate! They both make excellent cocktails, especially martinis.
Conveniently located near Interstate 15, this property is a winner!
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I chose this hotel as a couples get away and was very very happy with the choice.
Pros: accommodating room choices, fast room service, friendly front desk, proximity to freeway, parking options, room cleanliness, frig and microwave
Cons: I couldn't stay a few more days, not much of a view (its in a corporate park)

although it was just a 24 hour stay, i feel that it wasn't what i had expected from the "Hilton" if this would be any other hotel chain it would be OK, but "Hilton" supposed to be better, the front desk was Overwhelmed, not enough staff, the rooms were like a motel...... the property is really old, in the front it looks like you are arriving to a castle but ones you go to your room its a whole different story,
Rancho Bernardo is a resort area, "Hilton" needs to up their game

Hilton Garden Inn San Diego Rancho BernardoWhat happened Hilton???

Ann G
from Nevada

Submitted on 11-09-2016

I have been a Hilton Honors member for many years and I do not know what happened to this Hilton! The front desk just handed me an envelope and said you already checked in online and that was it. When we entered our room, there was no hand towels, one empty roll (totally empty) and one roll almost empty with no other rolls avail. There was a long strand of hair in the bath tub. The rest of the room was clean but barren. Not nicely decorated as other Hiltons are. In addition, this is a little har...
I have been a Hilton Honors member for many years and I do not know what happened to this Hilton! The front desk just handed me an envelope and said you already checked in online and that was it. When we entered our room, there was no hand towels, one empty roll (totally empty) and one roll almost empty with no other rolls avail. There was a long strand of hair in the bath tub. The rest of the room was clean but barren. Not nicely decorated as other Hiltons are. In addition, this is a little hard to find....make sure you follow the street signs or you will miss it. Ate at the restaurant on Saturday night. Had to look for a waiter, no one was in site..... Will not stay here again!
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The staff were very welcoming, friendly, helpful, attentive and eager to please. Rooms were very clean and spacious and the location was awesome. As soon as we got home from this trip I immediately recommended this hotel to my family and friends.

This is the third time I've stayed here and it is a great value, with staff that go above and beyond to make sure everything is right. On my most recent trip I was on the second floor with a group of very loud 20 somethings yelling down the hall and making a lot of noise. I called down to the front desk and Teresa personally took care of moving me to a different floor which was quiet and comfortable. The only negative is the HGI is a little hard to find for first timers and easy to get lost...
This is the third time I've stayed here and it is a great value, with staff that go above and beyond to make sure everything is right. On my most recent trip I was on the second floor with a group of very loud 20 somethings yelling down the hall and making a lot of noise. I called down to the front desk and Teresa personally took care of moving me to a different floor which was quiet and comfortable. The only negative is the HGI is a little hard to find for first timers and easy to get lost getting out of the property especially at night. But it is well worth the effort.
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Hilton Garden Inn San Diego Rancho BernardoNice Getaway

sosobad
from El Cajon, California

Submitted on 15-09-2016

It's a decent place to relax drive out a little ways makes it better restaurant is ok breakfast was okay as well I need to go back as soon as possible need to catch another football game. This time have a drink in the bar

Hilton Garden Inn San Diego Rancho BernardoDecent stay for the price.

83suzanney
from San Antonio, Texas

Submitted on 16-09-2016

For $100 a night on a Friday night in San Diego, it was not bad. Customer service was excellent. But the cleanliness of the room was the only downfall. We had to request a new set of linens as they smelled like a musty old man who ate an omelette with ketchup in bed.

Hilton Garden Inn San Diego Rancho BernardoNice Setup

Stkin88
from

Submitted on 16-09-2016

I have found clean room and good service. The excercise room is OK, but swimming pool is too small. Good place to stay for business trip, but not leisure trip with family. Good staff and was very nice to provide late check beyone check out time.

Hilton Garden Inn San Diego Rancho BernardoGreat Stay

623angelinep
from Chandler, Arizona

Submitted on 19-09-2016

Was greeted by front desk with a gift bag of water and peanuts. Just what we needed; a great touch after a long car ride. Comfortable bed. The lobby is really nice with lobby a snack store. Breakfast omlete was delicious. Everything can be heard through the window on the pool side, so if you want quiet chose away from the pool.

We visited January 2016. I have found that Hilton rooms and beds are usually VERY clean and comfortable. We didn't get a chance to go in the pool, but the decor in this hotel was very stylish and modern.

We have stayed here for several years. While the decor could use some updating, our overall stay was excellent.
It was quiet and the breakfasts are very good. Hats off to Josh the manager and Stephanie our hostess.
Maybe they can upgrade bath amenities and their general decor. Orange based decor is out folks! New rugs and suite rooms would be a nice change.
However, every staff person was helpful and our room was quiet and lovely. They do listen to ones requests!
Ask the front desk for th...
We have stayed here for several years. While the decor could use some updating, our overall stay was excellent.
It was quiet and the breakfasts are very good. Hats off to Josh the manager and Stephanie our hostess.
Maybe they can upgrade bath amenities and their general decor. Orange based decor is out folks! New rugs and suite rooms would be a nice change.
However, every staff person was helpful and our room was quiet and lovely. They do listen to ones requests!
Ask the front desk for the lust of local restaurants, it is helpful.
Breakfast is excellent. A real plus.
We will be back next year.
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Went here on a business visit. Just off the highway. Have good eateries near by. Nice experience at hotel. Have a pool, gym and other facilities. Bit far from downtown though. Service was very good. Very cooperative staff.

Loved the overall positive reception and the availability of a hot breakfast cooked to order and not served on paper plates! The woman bartender was exceptionally nice and offered me wine tasting which was very nice.

Hilton Garden Inn San Diego Rancho BernardoHilton Experience

Valerie P
from Harbor City

Submitted on 26-09-2016

This Hotel is very pleasant. The staff is awesome. The wine happy hour and the cucumber water is a great idea. I used the fitness center and the treadmill with the tv attached is awesome. At my home gym, the treadmills don't have that feature.

One of my biggest pet peeve is a dirty hotel room, and luckily for me, this never happens when I stay at any Hilton Garden Inn. My room was exceptionally clean, to the point that it was scary j/k. Housekeeping receives a perfect 10. The room needs a remodel, the decor/style probably dates back to 2001/2002. I don't mind it, but somebody else might, just wanted to point it out.
The front desk staff was experienced and properly trained which is rare to find these days. I had breakfast three times ...
One of my biggest pet peeve is a dirty hotel room, and luckily for me, this never happens when I stay at any Hilton Garden Inn. My room was exceptionally clean, to the point that it was scary j/k. Housekeeping receives a perfect 10. The room needs a remodel, the decor/style probably dates back to 2001/2002. I don't mind it, but somebody else might, just wanted to point it out.
The front desk staff was experienced and properly trained which is rare to find these days. I had breakfast three times at the restaurant and they offer a wide variety of breakfast items from cereals to fruit to a la carte items. Ivan Nicholas was my server and demonstrates excellent service and professionalism at all fronts. The location of this hotel is excellent because it's just outside of San Diego and it's roughly about 25%-30% cheaper! Overall this was pleasant stay.
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Hilton Garden Inn San Diego Rancho BernardoLacking on housekeeping

Fuzzy60_11
from Jacksonville, Florida

Submitted on 29-09-2016

We have stayed here several times over the past several years and always been very pleased. The staff is excellent and the breakfasts are great. The mattresses are very nice. It is showing its age and does need a complete remodel. Our big problem this time was when we came back after being gone all day and our room had not been cleaned. There was no do not disturb sign out. Our room did not have one. Very hard to understand how a room can be missed. We did notify the front desk, but too late (8...
We have stayed here several times over the past several years and always been very pleased. The staff is excellent and the breakfasts are great. The mattresses are very nice. It is showing its age and does need a complete remodel. Our big problem this time was when we came back after being gone all day and our room had not been cleaned. There was no do not disturb sign out. Our room did not have one. Very hard to understand how a room can be missed. We did notify the front desk, but too late (8 pm) in our opinion to even worry about it. I am sure they would have given us clean towels if we asked.
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Hilton Garden Inn San Diego Rancho BernardoBusiness Trip Stay

Greig S
from Glasgow, United Kingdom

Submitted on 30-09-2016

I visit Rancho Bernardo regularly on Business, and always stay at the Hilton Garden Inn. It is always clean and quiet, and you are always assured of a friendly welcome. Rooms are spacious and well equipped with a comfortable bed and large TV. AirCon works fine but a bit noisy.

Hilton Garden Inn San Diego Rancho BernardoJames Ty Review

James Ty W
from Rowland Heights, California

Submitted on 01-10-2016

The staff are very friendly and helpful. The room is clean. Beds are comfortable. The swimming pool and Jacuzzi are very clean an enjoyable. Easy access to freeway and restaurants. Next to San Diego County library and a mission. Complementary Evening coffee and snack are delicious. Lobby is very cozy and a good place to relax.

Hilton Garden Inn San Diego Rancho BernardoAwesome visit

Reginald D
from

Submitted on 03-10-2016

My wife got me tickets for the SAINTS vs charger game Sunday and we wanted a hotel not to far away but not close do to the expensive parking fee you have to pay so i choose this hotel staff is really nice hotel is really nice and clean. I reserved a king size room with balcony and pool view upon on arrival come to find out the room wasn't available, so they just upgraded us to king-size suite which was very huge and nice, my wife and I has found us a new hotel when visiting San Diego and the par...
My wife got me tickets for the SAINTS vs charger game Sunday and we wanted a hotel not to far away but not close do to the expensive parking fee you have to pay so i choose this hotel staff is really nice hotel is really nice and clean. I reserved a king size room with balcony and pool view upon on arrival come to find out the room wasn't available, so they just upgraded us to king-size suite which was very huge and nice, my wife and I has found us a new hotel when visiting San Diego and the parking is free nice hotel we enjoyed our stay
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Hilton Garden Inn San Diego Rancho BernardoGreat Hotel

Jeff H
from Los Alamitos

Submitted on 11-10-2016

This is a really Great place to stay. Good price, clean facilities, convinient, and an amazing staff. Will definitely chose to stay here again if I ever come back to the area. The tv was a little small, but no big deal.

Hilton Garden Inn San Diego Rancho BernardoUsed to be a very reliable property

Mary E
from Los Angeles, California

Submitted on 16-10-2016

Love this property as it has underground parking, which used to be secure. Not happy they changed that. Facility is standard HGI. Front desk staff friendly and accommodating. Breakfast on weekends begins at 7am. We were traveling with others from eastern time zone, so they woke earlier than us. They were assured coffee was put out at 6am. Didn't happen on either day. Their chef, however, made the absolute best omelette ever. Keurig in our room did not work, and even though we reported it, ...
Love this property as it has underground parking, which used to be secure. Not happy they changed that. Facility is standard HGI. Front desk staff friendly and accommodating. Breakfast on weekends begins at 7am. We were traveling with others from eastern time zone, so they woke earlier than us. They were assured coffee was put out at 6am. Didn't happen on either day. Their chef, however, made the absolute best omelette ever. Keurig in our room did not work, and even though we reported it, it was not fixed. In fact, it was wasn't even cleaned from prior guest. Like this property, but it is sliding down a bit re service. Hope they address this soon so we can restore our previous 5 staff rating.
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Hilton Garden Inn San Diego Rancho BernardoTreated like a King

Doug H
from

Submitted on 18-10-2016

I really like this hotel. The rooms are very clean but what makes it special is the service! I came in this week and was made the "Guest of the week". Wow - They had my name on a sign in the lobby and sent up a nice cheese tray and several complimentary spirits. The staff is very helpful and professional. I think they really care about the guests. Everything in the hotel is very clean and well maintained, which is very important to me. Also, the beds are comfortable and service at breakfa...
I really like this hotel. The rooms are very clean but what makes it special is the service! I came in this week and was made the "Guest of the week". Wow - They had my name on a sign in the lobby and sent up a nice cheese tray and several complimentary spirits. The staff is very helpful and professional. I think they really care about the guests. Everything in the hotel is very clean and well maintained, which is very important to me. Also, the beds are comfortable and service at breakfast is very good. And to say again, the staff is excellent and cares about the guest.
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Hilton Garden Inn San Diego Rancho BernardoGood value for a business traveller

martag189
from

Submitted on 24-10-2016

Though this hotel lacks charm and a good resort location, it is an excellent choice for the business traveller. It has comfortable and large rooms and a very efficient and friendly staff. The WIFI (complimentary with coupon) is not the best, however and you might want to skip the breakfast since it seemed a little over priced.

Hilton Garden Inn San Diego Rancho BernardoHilton Garden Inn RB

Michelle B
from San Diego, United States

Submitted on 24-10-2016

Hotel was great, the staff were helpful and efficient. Rooms were very clean and spacious. Location was convenient and Wi-Fi was fast and convenient. highly recommend this hotel to anyone whether for family or business. end of review and I've said enough

Hilton Garden Inn San Diego Rancho BernardoPerfect for my needs!

Kath C
from Barrie, Canada

Submitted on 26-10-2016

I like the Hilton line of hotels as I can be confident about what to expect and the comfort of my stay and the Rancho Bernardo Garden Inn met my expectations. Large, clean comfortable room and good wifi. They don't have room safes but I used the front desk safe deposit box for my passport while I was staying at the hotel. A lovely pool set in quiet gardens. An adequate breakfast, good fitness centre, business centre (very useful for some printing) and a great location very near the I15. There a...
I like the Hilton line of hotels as I can be confident about what to expect and the comfort of my stay and the Rancho Bernardo Garden Inn met my expectations. Large, clean comfortable room and good wifi. They don't have room safes but I used the front desk safe deposit box for my passport while I was staying at the hotel. A lovely pool set in quiet gardens. An adequate breakfast, good fitness centre, business centre (very useful for some printing) and a great location very near the I15. There are many restaurants and other services nearby The front desk staff were helpful and welcoming. I stayed for 4 days and my room was kept immaculate throughout.
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The staff continues to amaze. Mike at the front desk welcomes you as returning family. Manny and John in the restaurant are friendly and continue to ensure that you eating experience is excellent. Fun place to stay. Great interaction with the staff.

Hilton Garden Inn San Diego Rancho BernardoGreat staff

donaldd356
from Bristol, Virginia

Submitted on 29-10-2016

Great staff, honest and integrity all the way. Gave them cash for my meal and I had a voucher and when I came back for breakfast the next morning yhey remembered me and gave me my money back and said sorry for taking my money for the meal. Thank you.

Hilton Garden Inn San Diego Rancho BernardoMost courteous staff

Nancy B
from Lawndale, United States

Submitted on 04-11-2016

Every staff member encountered was exceedingly polite. I've stayed here before, and they are very accomodating. The hotel rooms are clean and well-appointed. The lobby and hotel bar feature modern, relaxing decor.

Helpful friendly staff. Coffee was not very good at all and room service not so good. But rest of stay was adequate enough for my business trip. Shuttle services was excellent. Checking out was the best part of trip because they were so nice and sweet that it made a good impression.

Hilton Garden Inn San Diego Rancho BernardoBeautiful area

Ashley A
from

Submitted on 08-11-2016

This hotel was very accommodating and efficient in everything that we as an HCI group needed and also individually. The complimentary tea/coffee/fruit water was a nice feature, especially for our group as we were running out the door. Also, the late nice cookies that were available was a great touch and very delicious!

Hilton Garden Inn San Diego Rancho BernardoI was treated like a Star

Silvia R
from Connecticut, United States

Submitted on 10-11-2016

You get the best service in this Hotel. All the way from front desk to cleaning people. Very clean hotel and quiet. Great Breakfast for $11.99. Very happy with everything. This is my 5th time staying at this Hotel. Great Job

Hilton Garden Inn San Diego Rancho BernardoWonderful staff!

paulamL2759VR
from Hollister, California

Submitted on 12-11-2016

Staff was wonderful! Very helpful and professional from the manager, restaurant staff and even the maids. Nice garage so I could be right by elevator. Food was pretty good also. I would definitely go again.

Hilton Garden Inn San Diego Rancho Bernardo2nd visit and same results

just1kp
from Long Beach, California

Submitted on 14-11-2016

On our first visit I took my husband for a weekend getaway for his bday to see his NO Saints play the Chargers and he chose this hotel because of the rate with our rewards. It was a little out of the way from where we were going but we didn't mind. When we got there I was thinking "where is this place?" because of where it sits. I have to say to us it is a hidden gem. The decor is beautiful, the grounds are neat and all of the staff that we experienced were friendly. We received a free upgrade t...
On our first visit I took my husband for a weekend getaway for his bday to see his NO Saints play the Chargers and he chose this hotel because of the rate with our rewards. It was a little out of the way from where we were going but we didn't mind. When we got there I was thinking "where is this place?" because of where it sits. I have to say to us it is a hidden gem. The decor is beautiful, the grounds are neat and all of the staff that we experienced were friendly. We received a free upgrade to one of the suites because someone stayed an additional night. The suite is roomy and the beds are so comfortable! After dancing my little heart out the night before I could not peel myself away from the bed to have breakfast! On our next visit we continued the celebration later in the month and invited family who stayed as well. We were not disappointed. This is now our go to place when we visit San Diego. BTW... parking is free!
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Hilton Garden Inn San Diego Rancho BernardoComfortable stay for a work trip

Maggie C
from

Submitted on 15-11-2016

Well located and comfortable hotel. Like other Hilton Garden Inns, there is fruit infused water available as well as snacks. As a tip - I am a hilton rewards member and by mentioning this at check-in, I received free water bottles for my room.
The location is very convenient with two nearby grocery stores, and many nearby restaurants. Enjoyed Souplantation (although there are a lot of families there). Ate one night at the Rancho Bernardo Inn, well worth the time. Short drive to Del Mar, I re...
Well located and comfortable hotel. Like other Hilton Garden Inns, there is fruit infused water available as well as snacks. As a tip - I am a hilton rewards member and by mentioning this at check-in, I received free water bottles for my room.
The location is very convenient with two nearby grocery stores, and many nearby restaurants. Enjoyed Souplantation (although there are a lot of families there). Ate one night at the Rancho Bernardo Inn, well worth the time. Short drive to Del Mar, I recommend doing that if you can fit it in - we ate at Jake's and it was a memorable dinner.
The room was comfortable; I stayed on the first floor and it was quiet. My reservation was for a pool view, but it turned out to be a parking lot view. Not a big issue for me, just be aware of that if you decide to select your room before check in.
There is a restaurant/bar, but I did not eat in the hotel on this trip.
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Hilton Garden Inn San Diego Rancho BernardoBest

adelfar2016
from Santa Paula, California

Submitted on 22-11-2016

This is the place! Youll relax knowing it truly is clean, comfortable and relaxing. No question as to its goal for its clents as well as families. How awesome is that? You have considered every angle and it is truly appreciated.

Hilton Garden Inn San Diego Rancho BernardoGreat Place to Stay

368lanced
from Lancaster, United States

Submitted on 22-11-2016

This is a great place to stay in the Rancho Bernardo area. Clean rooms, attentive staff. Close to everything in the San Diego area. Came in on a golf outing and stayed the whole weekend. I would suggest this hotel when visiting the area.

Hilton Garden Inn San Diego Rancho BernardoDon't get put in room 132!

Lalahack
from

Submitted on 01-12-2016

Room 132 is right next to the weight room and ice machine so you will be woken up very early if people are using the free weights in the fitness center. Staff was great and immediately moved us to the 3rd floor where we were finally able to get some sleep.

I had requested distilled water for my CPAP machine prior to my arrival and I did NOT end up with a bottle of Poland Springs. You would be surprise how many times it happens. Mike at the front desk was extremely helpful and humorous. I do hope he enjoyed his trip to Seaworld. I will be back again.

Hilton Garden Inn San Diego Rancho BernardoFabulous hotel!

Sally H
from Clearwater, Florida, United States

Submitted on 03-12-2016

Great location, and everything else terrific! I would high;y recommend this hotel, be it a business stay or relaxation to enjoy the area and the weather. Staff excellent, kind, accommodating and welcoming. Want to come back soon

Hilton Garden Inn San Diego Rancho BernardoRancho Bernardo

paulbT7433NN
from Santa Cruz, United States

Submitted on 03-12-2016

Good location, clean, business or family stay. Hotel staff were very accommodating, no charge for parking, there is a charge for breakfast. Hilton Honor member may receive special rates, such as no charge for internet and discount on rooms.

Hilton Garden Inn San Diego Rancho BernardoGreat Hotel

chris123454321798
from Ceres, California

Submitted on 04-12-2016

I've stayed at this hotel before. But my most recent trip was top notch! The manager Mike greeted me with a warm, welcoming smile. I asked if there was availability to switch the type of room I had (not available to change online during Thanksgiving weekend). He found availability and made it happen. He provided us with an upgraded room and in a location I asked for (away from the freeway). Great service!!