Il Rifiutologo (iPhone/iPad, Android/Windows Phone)

In the Rifiutologo you will find detailed information on how to recycle all types of waste, packages and containers that you may come across. There are two ways to search for waste: by entering the name of the product to be thrown away, or by taking a photo of its bar code. The app will indicate disposal methods for each municipality served by Hera and, for products made of multiple materials, it will specify how to separate each material. If you cannot find the material you need to dispose of, let us know so we can improve this guide.

But it doesn’t stop there: the Rifiutologo will show you the closest recycling station, along with information on opening times and materials accepted, as well as the discounts established by the individual municipal regulations on the waste accepted at each collection point.

If you live in a municipality served by Hera, you can send environmental reports. Just take a photo to notify Hera of any problem in its services: from failure to pick up waste door-to-door to damaged collection containers, from overflowing, foul-smelling or dirty bins to waste left in the road, even requests for road, pavement or portico cleaning or washing. The Rifiutologo will identify the reporting location and send a message to its waste management service teams in real time. When the intervention has been completed, Hera will send a custom message to the smartphone that sent the report: this is a way to certify that the intervention was finished successfully and that the notice helped to improve the overall appearance of the city.

Do you live in the Bologna city centre? You can view the location of underground drop-off points and receive information about the types of waste accepted. And to find out the days and times of door-to-door collection, just select your street and click on the "calendar" icon.

The information provided refers to the service procedures established for domestic users and is valid only for the areas served by the HERA Group.

Hera is the Italian multi-utility that improves every day, with regard to the environment, the quality of its waste management, water and energy services through strong links in the area in which it operates and the capacity for innovation