Updated RadarFrog admin tool information

Monday

Mar 22, 2010 at 12:01 AMMar 22, 2010 at 10:17 PM

Updated RadarFrog admin tool information from Bill Blevins

All folks requesting administrative access have been assigned as partner administrators for their local section of RadarFrog.com and should have the ability to log in and edit local merchants and offers.

Updated RadarFrog admin tool information from Bill Blevins
All folks requesting administrative access have been assigned as partner administrators for their local section of RadarFrog.com and should have the ability to log in and edit local merchants and offers.

You can still use http://orders.radarfrog.com to add merchants and offers for the first time, without logging in to the partner administration part of RadarFrog.

If you want to only use the partner administration area, you can visit http://admin.onebigplanet.com directly and enter your email username and password to go directly to your partner section and work on your local deals. Using the admin tool to work on merchants and deals will allow you to see all of the options available for your order.

If you are still having trouble logging in, send us an email at feedback@radarfrog.com and we'll try to help you or we'll just send you a new password directly.

We wanted to give you an update on a few things that we are working on and how these will affect you in the next few weeks until we go live.

1. If your email address is being used for a partner administration login, you won’t be able to log in with that same address to the retail (consumer) side of RadarFrog.com. We will be fixing this problem on March 26. Until then, if you want to browse RadarFrog.com, you'll have to use a different email account and register again. This is caused by a bug in the software that is being fixed now.

2. Download the Admin Training (part 2) document.

3. A sample guideline for information you will need before you enter an order is available.

This document is for you to use as a guide to the basic information you will need. You can take this document and use it to create your own form that matches other things your paper uses in conjunction with your sales contract or ad agreements. It is simply meant as a helpful tool to get you pointed in the right direction before you visit your clients. Not every option available on the Web site is shown on this form. These fields are just meant to cover the basic required fields you should have.

4. Next week we'll be adding a couple of fields to the admin area that will collect some basic information about the value of the agreement you make with your merchant. One field will ask what you are charging them each month. The second field will ask how many months are covered by the agreement. This is for internal use only at the moment but they will be required fields once they are launched.

5. The gatehousenewsservice.com site will continue to host all of our documentation in the Niche > RadarFrog section. If you need a username and password to that site, email Anne Raih and she can help you get logged in.

6. You can add images for merchants and products to the media library without creating a merchant and deal first. To do this, log in to the admin area and click the button on the top bar that says, “Media” and then click the link on the right side of the page that says, “Create New Image.” Images should be saved in RGB (red, green, blue) format and saved in .jpg, .png or .gif file format. Merchant images need to be 127 pixels wide by 58 pixels tall. Product images should be 100 pixels wide by 100 pixels tall. Once you have images in the Media library, when you are working on merchants and deals, when you click to upload a logo or image, you can just click "Use this image" straight from the library.

This is helpful if you plan to enter a large number of orders all at one time. You can pre-load the images into the library and it will save you time when you are adding a merchant and deal because you won't have to stop and find the image, work on it and then upload.

7. Until the next round of development work is complete on March 26, the labels on the fields in the admin tool won't match what is on the help guidelines and sample order form. The site will be changing to match what you see on the training documents. If you are having trouble connecting the dots between the paper form and the labels on the admin website, it may be helpful to open an ad that is already active and running on the site. You can do this by choosing any of the offers that appear that say "Active" and use that as a working guideline.

Finally, If you are having any problems with ad entry or getting logged in to the site, send us a detailed message to feedback@radarfrog.com and we'll get additional help out to you right away.