I did a live chat this morning because the Weather Now part of the Weather Channel is s...

GetHuman-odfrank's customer service issue with DirecTV from December 2018

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If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.

The issue in GetHuman-odfrank's own words

I did a live chat this morning because the Weather Now part of the Weather Channel is still showing weather from last Wednesday. The person I thought worked for Directv said he would send me a new receiver, he wouln't wait for me to check my other receivers. All my receivers when on channel *** and you push the red button show weather for December *th!*I do no need a new receiver - the problem is obviously NOT my receivers. *So I called to tell them and the woman who answered the phone instead of listening interrupted me to try and sell me some $*** protection plan. I asked her if she was directv and she said no - so why is she answering Directv's phone.*What the **** is going on?

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