Notice

These days, we received some cancellation. We respect customer's choice.

Please cancel your items before "dispatch/shipping date" is updated.

once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.(If there is no shipping update, the money will be refunded straight away to you account.)

We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.So please cancel your order when it's "on request".

Dear Customer,We have received some inquiries on delivery timing, amendment of option type and delivery addressAlso some customer leave a memo. But all the orders will be process based on registered information on Qoo10.

So if any changes are needed, it should be done by system. All the orders are not able to be processed based on memo.

And our courier partners delivers on their time schedule.So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.

If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre.Qxpress : +65-6434-8400Taqbin : 1800-2255-888

Item Q&A(0)

These days, we received some cancellation. We respect customer's choice.

Please cancel your items before "dispatch/shipping date" is updated.

once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.(If there is no shipping update, the money will be refunded straight away to you account.)

We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.So please cancel your order when it's "on request".

Dear Customer,We have received some inquiries on delivery timing, amendment of option type and delivery addressAlso some customer leave a memo. But all the orders will be process based on registered information on Qoo10.

So if any changes are needed, it should be done by system. All the orders are not able to be processed based on memo.

And our courier partners delivers on their time schedule.So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.

If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre.Qxpress : +65-6434-8400Taqbin : 1800-2255-888

Dear Customer,
These days, we received some cancellation. We respect customer's choice.
Please cancel your items before "dispatch/shipping date" is updated.
once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
(If there is no shipping update, the money will be refunded straight away to you account.)
We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
So please cancel your order when it's "on request".
Thanks for your cooperation.
Yours Sincerely,
Let's Mary Store.

Dear Customer,
We have received some inquiries on change of option, quantity and delivery address.
We would like to help but not able to change from our side. Please cancel the order and order again.
Once the status is changed into 'On delivery', Not able to cancel the order.
So please proceed it when it's 'On request'. Thanks for your understanding and help!
Yours Sincerely,
Let's Mary Store.

Dear Customer,
We have received some inquiries on delivery timing. Also some customer leave a memo their preferable time.
But our courier(Qxpress, Taqbin) delivers on their time schedule.
So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.
If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre.
Qxpress : +65-6434-8400
Taqbin : 1800-2255-888
Thanks for your understanding.
Yours Sincerely,
Let's Mary Store.

If it's Singpost normal mail we're not able check as it doesn't have tracking number.
If it's Qxpress, please contact them directly. It could be failed to deliver, or could be stuck due to many reasons. in this case, please contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.