My 8 day hell * no internet or phone service * and wait to see who cause my misery

Please note this is raw emotion because i am not over what happen so Admin and Mods please take note and just let me express what happen and i am not bashing the insane okay................thk

On 11/5
I pay my internet and phone service because i forgot to make payment and after i made payment i wait until they restore my service and is never happen,So i call on my cellphone and there a pre-recorded message that i have to wait 10 to 15 min in order to speak to a live reps so i hang up and i call 3 time same message,Next day on 11/6 same message call 3 time and i gave up and so i did this call really early in the morning on 11/7 and successes but is backfire i was given a number to call for my account and left a message an they call back,And i explain what happen they promises me they will restore my service on dispatch come in at 9am and that they will call me back and is came and when and i call call 3 more time and no call back and that lead me to begging of my nightmare from 11/7 to 11/9, They have the same 10 to 15 min and when i gave up and head down to the payment center they acknowledge that i did pay for it but didn't know what wrong and one of them have a bad attitude problem and i was nice the whole time but i was left with an appointment for today 11/12

So by pass sat and sun

The tech came and when to work and i explain what transpired between 11/5 to 11/9 and when he came back he told us shocking is unbelievable, But someone was * illegal try to taps into our network line * to my neighbor upstairs and that this person well he insane and both me and my mom problem with him, Because he bring bum and they cause havoc we even call the police 9 times last month they finally got rid of them when the police came and his caseworker as well but the final jabs with that they stole from me and my mom and we felt we were violated, And now this and we call the both his case worker and property manager we told what happen we even mention that my internet provider have it own security/police that investigated this, Is a state and federal offense and is a serious matter and i consider to call my local PD as well maybe tomorrow

The problem with the internet is parallel to its greatest achievement: it has given the little man an outlet where he can be heard. Most of the time however, the little man is a little man because he is not worth hearing.
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He's poking fun of your English which, assuming WNY means Western New York and you've lived in an English speaking country for a large part of your life, should be better than what we're seeing. Regardless I think I got what you were trying to say and I'll just say this "hell" of yours was mostly your fault, you forget to pay a bill and you lose access to that service pretty common sense. Your neighbor tapping into your line for god knows what(possibly free internet/cable) sucks but not much you could do about that outside reporting them to the authorities.

He's poking fun of your English which, assuming WNY means Western New York and you've lived in an English speaking country for a large part of your life, should be better than what we're seeing. Regardless I think I got what you were trying to say and I'll just say this "hell" of yours was mostly your fault, you forget to pay a bill and you lose access to that service pretty common sense. Your neighbor tapping into your line for god knows what(possibly free internet/cable) sucks but not much you could do about that outside reporting them to the authorities.

This. You probably would have also gotten ahold of someone sooner if you had just waited the 10-15 minutes instead of spending the next two days calling them repeatedly until you got a rep.

This. You probably would have also gotten ahold of someone sooner if you had just waited the 10-15 minutes instead of spending the next two days calling them repeatedly until you got a rep.

I was on a cellphone and there stupid phone keep disconnect my called and i got frustrated

Also ppl don't bad mouth me because i didn't want this drama and you would be piss the f### off if someone ass#### come to your communication box and hijack it so they can something free and make you go ahahljsjldfjlksjfd !

---------- Post added 2012-11-13 at 12:25 AM ----------

Originally Posted by Dedweight

He's poking fun of your English which, assuming WNY means Western New York and you've lived in an English speaking country for a large part of your life, should be better than what we're seeing. Regardless I think I got what you were trying to say and I'll just say this "hell" of yours was mostly your fault, you forget to pay a bill and you lose access to that service pretty common sense. Your neighbor tapping into your line for god knows what(possibly free internet/cable) sucks but not much you could do about that outside reporting them to the authorities.