WALKING HOLIDAYS

on HADRIAN'S WALL

Booking conditions

Deposit Payment/Initial Booking

Once we have your completed enquiry form we will process the booking and confirm the details to you via email. The reservation will be held for 7 days pending receipt of a deposit of £50 per person. This must be made by bank transfer into the RWW bank details supplied on our confirmation email. We will send an email receipt for your deposit.

Balance Payment

Full payment must be made 6 weeks before the start of your holiday; booking made within 6 weeks must be paid in full. We will acknowledge receipt of your payment and send a final confirmation.

Holiday Vouchers

A detailed itinerary will be sent by email 2 weeks before your holiday, showing accommodation and routes.

Welcome Meeting

Your RWW representative will meet you at your first night's accommodation, at a convenient time to discuss your route and give you final walking instructions. This will include accommodation vouchers, full directions and route guides. Baggage collection and transfer arrangements, local dining facilities. You must bring your final confirmation and itinerary with you to this meeting.

Changes/Cancellations

Any changes must be made by email and a £25 administration charge will be made.

Full cancellation must be made by email, and the following charges will apply:

Booking date to 40 days before travel: Loss of deposit.

39 days to 28 Days before travel date: 50% Charges per person.

28 Days to 14 Days before travel date: 75% Charges per person.

Within 14 days of travel: 100% charge per person.

Our Commitment to you

All payments are held in a secure account and are only used to pre pay suppliers. Baggage transfers are arranged with contracted companies, no bag shall weigh more than 17 kilos. Nothing can be attached to the outside of the bag. Accommodation will be in en suite rooms with a full breakfast. A 24 hour emergency number will be supplied at the beginning of the walk.