Casino Tropez Review

Name of Casino Tropez sounds like a title for a Brazilian TV-show. But, actually, watching a Brazilian TV-show may be much more interesting than trying this website. You will have a choice of games by the Playtech provider only. All the bonuses including the 100% welcome one up to €100 are sticky. Yeah, this casino is not really welcoming! Moreover, it has a really bad reputation among other watchdog portals. The thing is that this casino is a part of EuroPartners group, which is notorious for being unresponsive to complaints. Well, at least, they offer live games. Although this feature can’t really make us change the anger to mercy!

Pros

License from Malta;

7 languages;

24/7 support;

Live games;

SSL encryption.

Cons

Bad reputation among other portals;

Live chat is available only after registration;

Sticky bonus.

Casino Tropez is a classy Vegas-style casino. The website doesn’t really look bad, but that awful combination of dark and flashy colors can easily make your eyes bleed. Reading huge pieces of text is kind of impossible. Well, at least, the navigation is more or less fine. Apart from this, the casino utilizes SSL encryption, which keeps your sensitive data safe.

Customer Support: The support team is available round the clock, and you can contact the agents via phone or email. They even provide a postal address and fax! The live chat is offered too, but you can use it only after registration. We have tested the chat, but it was pretty useless. The agent said “hi” to us and then disappeared. Wow, they are very polite!

They provide 24/7 support, but this doesn’t mean that you will get help when you need it

Banking: The list of banking options seems to be rather extensive: Skrill, Neteller, credit cards, Paysafecard, etc. The casino also provides detailed information about every banking method, which is really convenient.

Software and Game Variety

Casino Tropez is powered by Playtech. You can play it both in an instant-play and downloadable modes. Here are some games you can enjoy there:

Slots: Miss Fortune, Top Gun, Bermuda Triangle;

Table games: Blackjack, Roulette, Casino Hold’em;

Video Poker: Jacks or Better, Joker Poker, All American;

Arcade games: Keno, Beetle Bingo, Dice Twister.

Mobile and Live Games

Casino Tropez is completely mobile friendly. You have the option to play as you go on any modern smartphone or tablet device. They also offer around a dozen of live games: Baccarat, Blackjack, Roulette, Sic Bo, and Hold’em.

Bonuses and Promotions

Casino Tropez welcomes you with a hefty bonus package. This is how it works:

You get a 100% match bonus up to €100 on your first deposit. You can also grab 50% refund up to €1,000 on all deposits you make on the same day. The refund bonus must be wagered 30 times. We tried to find out the requirement for the first deposit bonus, but the support team was useless. Again!

Your second deposit brings you a 50% bonus up to €200. Nice, but the wagering requirement sucks - 30 times the sum of your deposit and bonus;

Every Sunday (for 27 weeks running) you can get a 100% bonus up to €100 on your first deposit of the day. In total, these little bonuses can bring you €3000. Surprisingly, but the wagering requirement is okay - 15 times the sum of your deposit and bonus.

This welcome bonus grants you a HUGE headstart. And, probably, a huge headache.

The problem is that some wagering requirements are a true pain in the ass. Moreover, when you request your first withdrawal, the casino will deduct any amount up to the equivalent value of your bonus from your balance. Yeah, guys, the sticky bonus is in da house! That’s absolutely unfair!

Other portals don’t trust Casino Tropez, and we understand why. Unfriendly terms and conditions, problems with communication, sticky bonuses. There is only one provider - Playtech. Nothing else, except a good live gaming section. To be honest, there are plenty of other websites which have a more attractive policy, and we would go for one of them.