Coronavirus COVID-19 Update – 30.03.2020

As you will all know, COVID-19 has been declared a pandemic which means that NYTimber, as a responsible business, must take the necessary precautions to protect our employees and any other stakeholder that we come into contact with, as part of our normal business activities.

The Health & Safety of all our employees is our Number One priority and therefore, as a result of the latest Government Announcements, our sites will remain closed for collections. Please do not visit any of our sites in-person.

We will, however, be offering a limited delivery service to customers, where possible, if it is both practical and safe to do so.

We will be prioritising those customers that are engaged with important and critical operations that help support the communities where we are based. This means that we will only be delivering materials essential to infrastructure, services and essential repairs, maintenance and security.

Following recent Government guidance, the types of areas we will support include:

• Hospitals, doctors’ surgeries and care / nursing homes

• Schools

• Emergency services facilities e.g. fire stations

• Military facilities

• Prisons

• Central and local government offices - open for essential services

• Specific retail premises e.g. supermarkets and pharmacies

• Foodbanks and homeless services

• Social Housing

• Cemeteries, churches and crematoriums

• Utilities

• Transport infrastructure

• Emergency repairs where, property and premises must be made safe, or are required to be boarded-up.

If your needs fall into any of these categories, then please contact your local Branch by phone or email. For further help or information, you can also visit our website or email us on covid19@nytimber.co.uk

Our Sales personnel are working remotely and are available if you have any specific enquiries or questions. Please contact your Branch or local Representative by phone or email, as normal.

Please be aware that we will adhere strictly to Government guidelines whilst operating our Branches or making any deliveries to site.

Thank you for your continued help and understanding during these difficult times.