Delivery

Delivery information and shipping prices

In below table you will find information on delivery countries, lead times and prices. We currently ship to 27 European countries with the exception of certain areas and outermost regions of EU. Please view Ganni's Terms & Conditions, which apply to all shipments.

Orders submitted before 10am are usually shipped on the same day. Orders placed later are dispatched on the following day. This applies only to business days, which are Monday to Friday excluding Danish public holidays. Delivery times are estimates and should be used as a guide.

Country

Lead time

Price

Free shipping above

Austria

2 - 3 business days

9.5 EUR

190 EUR

Belgium

2 - 3 business days

9 EUR

190 EUR

Bulgaria

3 - 5 business days

20 EUR

-

Croatia

3 - 5 business days

20 EUR

-

Czech Republic

3 - 5 business days

11.5 EUR

-

Denmark*

1 - 3 business days

35 DKK

1200 DKK

Denmark ship to store

1 - 3 business days

29 DKK

1200 DKK

Estonia

3 - 5 business days

11.5 EUR

-

Finland*

3 - 5 business days

9.5 EUR

200 EUR

France*

3 - 5 business days

12 EUR

200 EUR

Germany*

2 - 3 business days

7 EUR

160 EUR

Greece

3 - 5 business days

20 EUR

-

Hungary

3 - 5 business days

20 EUR

-

Ireland

3 - 4 business days

14 EUR

200 EUR

Italy*

2 - 3 business days

12 EUR

200 EUR

Latvia

3 - 5 business days

11.5 EUR

-

Lithuania

3 - 5 business days

11.5 EUR

-

Luxembourg

3 - 5 business days

9.5 EUR

100 EUR

Netherlands*

2 - 3 business days

9 EUR

190 EUR

Norway*

3 - 7 business days

55 NOK

1400 NOK

Poland

3 - 5 business days

10 EUR

-

Portugal

3 - 5 business days

11.5 EUR

-

Romania

3 - 5 business days

20 EUR

-

Slovakia

3 - 5 business days

20 EUR

-

Slovenia

3 - 5 business days

12 EUR

-

Spain*

4 - 5 business days

14 EUR

160 EUR

Sweden

3 - 5 business days

65 SEK

1500 SEK

United Kingdom*

3 - 5 business days

5 GBP

140 GBP

Countries marked with an asteriks (*) are subject to delivery exceptions. Please see the paragraph titled Delivery in our Terms & Conditions for complete information.All prices specified above include taxes and duties. Free shipping thresholds are applied upon checkout.

Shipping methods

We provide a number of shipping methods, depending on the shipping country selected. If delivery is made to either a work or home address, the carrier will need a signature from you or another person, who is eligible to receive the parcel.

Germany

In Germany your order will be delivered by DHL to either a home or work address. If the parcel is shipped to a work address and delivery can not be completed, DHL will leave contact details for you to call and arrange a new delivery time. If the parcel is shipped to a home address and no one is available to receive it, DHL will leave a note informing you of the service point, where the parcel may be redeemed.

In these countries your order will be delivered by GLS to either a home or work address. If the delivery can not be completed, GLS will leave contact details for you to call and arrange a new delivery time.

Denmark

In Denmark, you have three options.

1) You can choose home or work delivery by PostNord. If you go for this method and delivery can not be completed, the parcel may be redeemed at the nearest postal office. PostNord will leave a note with information.

2) You can also select GLS Denmark to deliver your order to a ParcelShop near you. In this case you will receive a SMS when it arrives.

3) Finally you can choose to have your order shipped to one of the stores listed below. The store will contact you via email when your order has arrived. Please bring identification and the order receipt, which you received via email, when you collect. You have 14 days to collect your order after which it will be returned to our warehouse. You may select delivery to one of the following stores:

Sweden

Your order will be delivered by PostNord to either a work address or a service point. If the order is shipped to a work address and delivery can not be completed, PostNord will leave a note informing you of the service point, where the parcel may be redeemed. If you choose to have the order delivered to a service point, you will receive a SMS, when the package has arrived.

Norway and Finland

Your order will be delivered by Bring to either a work address or a service point. If the order is shipped to a work address and delivery can not be completed, Bring will leave a note informing you of the service point, where the parcel may be redeemed. If you choose to have the order delivered to a service point, you will receive a SMS, when the package has arrived.

Order status

When your order has been dispatched you will receive a shipping confirmation via email. This email serves as your receipt and it also provides you with a tracking link, which enables you to follow your shipment. Please note that it may take up to 24 hours from the time you received it before the link is active. You can also check the status of your order on our website. If you have an account, just log in and see tracking information in the "Order" section. If you do not have an account, you can use the Check Orderfunctionality. You are also welcome to contact us, if you need help localizing your order.