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Business process outsourcing (BPO) has become a significant transformational tool for companies looking to sharpen their competitive edge. The benefits include lower operating costs, flexibility and scalability of support resources, process standardization and transparency, and the adoption of continuous improvement, benchmarking and data analytics tools to further improve processes and provide strategic business insights.

How we can help

KPMG professionals have extensive experience and capabilities in the areas of shared services and outsourcing. We are committed to helping our clients through the entire transformation, from the formulation of strategy to the delivery of services to end users. We offer our clients scale economies and the means to offshore some of their support functions and processes, so that they can focus their resources and attention on their core business activities.

We can help companies move their Finance and Human Resources functions into Finance and Accounting Outsourcing (FAO) and Human Resources Outsourcing (HRO) models - through the development of an outsourcing strategy, design and implementation of the delivery model, and the operation and management of service delivery to business units.