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Topic: Our 70-200 fell; Canon says they will just need to repair a few parts... (Read 7244 times)

I've got your EF 70-200 2.8L IS USM and there is an estimate that requires your approval.

Repair cost for this unit is $1,426.74We are going to have to replace a few parts on the unit they are;RING, FOCUS ADJUSTMENTFOCUSING ASS'Y, USMLENS ASS'Y, 1ST GROUPFRONT RING UNITLENS ASS'Y, 3RD GROUPZOOM UNITKEY, GUIDEBARREL, INTERMEDIATERING, FOCUSING

How much canon stuff do you own? Can you qualify for Canon Professional Services? If so you can get a big discount off that repair and priority turnaround. They don't really verify but it's all based on how much stuff you own. Might be worth the cost of CPS to get the discount. Other perks too.

I recently got a 300 2.8 IS repaired and the discount was substantial.

A few years ago I had a 1D MkIIn with 70-200 f/2.8is fall from hip height onto carpet. Worst case scenario. The body was a write off and the lens needed expensive repairs at CPS. Afterwards, that lens was never quite right. OK, but the snap just wasn't there any more. Traded up to the 70-200 f/2.8isII which I still have.

Now the good news:

Under my insurance policy, I was surprised that it covered me for "At Fault" accidental damage. A small excess was paid, they dealt with CPS, CPS loaned me replacements for the lens repair period. The Mk2n is landfill.

I've got your EF 70-200 2.8L IS USM and there is an estimate that requires your approval.

Repair cost for this unit is $1,426.74We are going to have to replace a few parts on the unit they are;RING, FOCUS ADJUSTMENTFOCUSING ASS'Y, USMLENS ASS'Y, 1ST GROUPFRONT RING UNITLENS ASS'Y, 3RD GROUPZOOM UNITKEY, GUIDEBARREL, INTERMEDIATERING, FOCUSING

How much canon stuff do you own? Can you qualify for Canon Professional Services? If so you can get a big discount off that repair and priority turnaround. They don't really verify but it's all based on how much stuff you own. Might be worth the cost of CPS to get the discount. Other perks too.

I recently got a 300 2.8 IS repaired and the discount was substantial.

A few years ago I had a 1D MkIIn with 70-200 f/2.8is fall from hip height onto carpet. Worst case scenario. The body was a write off and the lens needed expensive repairs at CPS. Afterwards, that lens was never quite right. OK, but the snap just wasn't there any more. Traded up to the 70-200 f/2.8isII which I still have.

Now the good news:

Under my insurance policy, I was surprised that it covered me for "At Fault" accidental damage. A small excess was paid, they dealt with CPS, CPS loaned me replacements for the lens repair period. The Mk2n is landfill.

-PW

May i ask what company you have insurance with that covers accidental damage?

I was stunned by the repair costs for a non-L 100mm macro lens, too and then upgraded to a 100L ... I guess Canon pricing expects you to be either ensured or buy new gear with warranty.

This is really a reason to think about buying $2000+ or even $1000+ lenses without insurance, something far too often thought about when amateurs are told to get a very good L lens that maxes out their budget. The alternative is to buy less stellar stuff and then just replace it when it's broken which gives some peace of mind, too.

Now the good news:Under my insurance policy, I was surprised that it covered me for "At Fault" accidental damage. A small excess was paid, they dealt with CPS, CPS loaned me replacements for the lens repair period. The Mk2n is landfill.-PW

May i ask what company you have insurance with that covers accidental damage?

I'm insured with TD Meloche Monnex home insurance, and they'll cover any of my camera gear for all-perils, (excluding things like, acts of war or God) for only a $500 deductible. I didn't even need to add a rider. Just call and ask!