Second Quarter, 2014

Restaurant Summary

The restaurant summary is a snapshot of all meal expenses including breakfast, lunch and dinner. This data indicates which vendor is most frequently expensed, the average expense amount and the average satisfaction rating.

*Expense Percentage represents the number of expenses divided by the total number of expenses within the expense type.

*Miscellaneous is compiled of all remaining lodging vendors expensed with a total expensed percentage less than 1.70%.

Top Rated Hotels

Vendor Name

Average Rating*

Hyatt

4.3

Marriott

4.2

Hilton

4.1

Westin Hotels

4.1

Hilton Garden Inn

4.0

*Average Rating represents the average 1 through 5 star rating for all expenses for each vendor, with 5 stars being the highest rating and 1 being the lowest.

Rental Car Summary

The rental car summary is a snapshot of all of the rental car expenses. This data indicates which vendor is most frequently expensed, the average amount per expense and the average satisfaction rating.

*Expense Percentage represents the number of expenses divided by the total number of expenses within the expense type.

*Miscellaneous is compiled of all remaining air line vendors expensed with a total expensed percentage less than 1%.

Top Rated Airlines

Vendor Name

Average Rating*

Southwest Airlines

4.4

Alaska Airlines

4.1

Delta

4.0

American Airlines

3.6

United Airlines

3.5

*Average Rating represents the average 1 through 5 star rating for all expenses for each vendor, with 5 stars being the highest rating and 1 being the lowest.

About This Report: The Certify SpendSmart™ Report provides a quarterly snapshot of the current spend trends of business travelers in North America with all data compiled from actual expense data from submitted expense reports.