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PSD file not loading into LiveText

I am trying to update my lower thirds by having the background as a psd file and my digits being updated in live text. For most sports I can get this to work with no problems at all but for some reason my soccer file does not load in. I have saved it in different formats and switched to jpeg to get by but is there a typical issue that creates this problem?

Well, there's usually not really a lot of point in going bigger than 1920x1080, right? And there are still a lot of people have odd ideas about dpi and pixel sizes who prepare files at crazy big resolutions.