Broken manhole cover

on ‎10-02-201913:47

Hi there

I hope somebody can help me out please.

I have reported this issue several times phoning virgin. It has been over a year now and the manhole cover is still broken. It is outside of my driveway on a pavement. People walk on it, I drive over it while enter my drive way. The cover is made out of plastic. (what left out of it)