If for any reason you are unhappy with the goods you have purchased, just return it to us in its original condition within 7 days and we will issue a full refund for the price of the item(s). We will not refund items that have been worn or that have had the tags removed. We will not refund the cost of the original postage and packaging. Your statutory rights as a consumer are not affected.

Here at 13 Nelson Street, it's ALL about our customer. We're not brand led, we're product led. We don’t just buy into well known brands because they're sold in major department stores. We source brands that are right for our customer and represent value for money.