Customer Service Adviser

Our client, a family run well established Shrewsbury based company, requires a Customer Service Advisor on a temporary to permanent basis.

The successful candidate will be required to work as a team liaising with customers via the telephone.

Key responsibilities

Receiving orders via the telephone from Restaurants and Hotels.

Processing orders onto the computer system

Entering Purchase orders onto the computer

Making outgoing telephone calls to confirm orders for next day delivery.

Cash handling

Person Specification

Excellent telephone manner

Good communication / customer service skills

Reliable and responsible

Excellent IT skills

Attention to detail is a must

Must be flexible in relation to working hours

In return our client is offering a great working environment (with parking), an hourly range of £7.50 per hour (this will be reviewed after the 12 weeks temp to perm period) . Hours of work are Monday to Friday 9am to 5pm with ½ lunch. The successful candidate will be required to work 1 Saturday morning in 3 starting at 6am.