Tag Archives: dell

Below is a guest posting on the Hitwise blog by Richard Seymour, their UK intelligence analyst and resident gadget expert.

I found the below a pretty interesting read so hope Hitwise don’t mind me reposting. The hot consumer electronics list is full of insights so the webinar linked to below is a recommended click.

We have developed a tool to analyse the consumer electronics search data – The Hitwise Hot Consumer Electronics List. For the most recent week’s data (week ending 14/03/09), we can see that mobile phones are the most searched for products online, accounting for almost 30% of all consumer electronics searches. The top phone is consistently the Apple iPhone, with approximately 1 in 12 mobile phone searchers currently searching for all variations of the iPhone. The iPhone has so far only been surpassed on the odd week or two during the launches of new phones. For example, the Nokia 5800 XpressMusic which launched on 23rd January 2009, took top spot during w\e 14th Feb, picking up 6.6% of all mobile phone searches. However it fell back to second spot the following week, where it remains with 4.7% of all mobile searches.

1 in 10 searches are for video games – over twice as many as for games consoles in seventh place – with Resident Evil 5 the most searched for video game last week. Computers and software sit in third and fourth places, and televisions are the fifth most searched for gadget with 4.5% of all searches last week. Cameras, Mp3 players, Satellite Navigation systems, -dominated by TomTom – and Toys complete the top 10 most searched for consumer electronics product types.

Lego is the top Toys and Hobbies brand, accounting for almost 1 in 8 Toys and Hobbies searches. However, the Danish company doesn’t make it into our list of the overall top 20 most searched for consumer electronics brands. These are highlighted in the treemap below, which shows the most popular brands in the Hitwise Consumer Electronics List. The size of the box represents its relative size to the top 20, with the top 10 represented by their logos.

We can see that Apple leads the pack, with 12% of all branded searches – almost twice as many as Nokia. As we saw above, Apple’s iPhone sits ahead of Nokia’s phones in the mobile phone market, but it is iTunes and their iPods that really sets the company apart from the rest of market in terms of searches. In the top 10, Samsung, Sony, LG and Panasonic all compete amongst multiple product ranges (most notably televisions), whereas Dell and HP share their involvement in the computers and printers categories. As we can see, the Hot Consumer Electronics List allows us to compare brand share amongst brands that would never normally be compared based on their niche product ranges, such as Blackberry, Dyson, TomTom and Nikon.

Another great use of the tool is to identify and gauge interest in new products, brands and fast-moving product areas. For example, we were able to track the increase in searches for netbooks in the weeks leading up to Christmas, and the continued interest in them as more models enter the market. The chart below, made up of portfolios of search terms for netbooks extracted from this consumer electronics search tool, allows us to see that not only is the Samsung NC10 clearly the most searched for netbook, but also that the new Archos 10 has shot from nowhere to be one of the most searched for netbooks, and the 6th most searched for computer overall.

We have also been able to identify seasonal consumer behaviour. For example, there was a 31% increase in searches for garden products last week, with lawn mowers and especially the Bosch Rotak 34 the products of choice. There was also a 10% increase in searches for vacuum cleaners, lead by the Dyson DC25 as the Spring cleaning bug starts to hit.

The question is, are retailers and manufacturers already optimised for these products as we approach Easter? If you want to know more about the Hot Consumer Electronics List and see how it can help you, we’ve put together a short webinar describing how it works in more detail which you can watch here. If you have any further questions, please feel free to use the comments box below.

Originally published by Rohit Bhargava on his brilliant Influential Marketing Blog, I thought it was particularly useful to new users of Twitter whilst still appealing to the more frequent user. It essentially allows you to find out where you are at in the familiarity process of using Twitter. Still, when I tell friends and family about Twitter and how I think it’s fantastic, they look at me as if I’m from another planet.

They don’t get it. They are at Stage 1. That’s fair enough, it’s not for everyone, but it’s up to me to tell them what’s it all about and whether I think they would get any value from it. For some it just wouldn’t work, but for others it’s become a staple part of their online life who went from Stage 2 right through to Stage 5. There’s many out there like Guy Kawasaki for example who I’d say are at Stage 5 or even Stage 6 if there was one but choose to use it more as a promotional tool for his site Alltop.com. That’s more of a Stage 3 activity. There’s no denying that Guy is a true inspiration and offers value with his blog posts and tweets but he’s used Twitter to build up an army of Alltop fans that help him spread the Alltop word by posting links to new categories and interesting stuff. Nothing wrong with that, power to the people!

It’s not there yet, but it’s getting towards reaching the tipping point. It has potential for business also, success stories are starting to emerge from well known brands who are establishing a presence and engaging with their audience. Perhaps most famously, Dell recently reported that they have made more than $1 million dollars through their DellOutlet Twitter account. It’s clear that there’s value to be had from many angles.

I use it myself as a way to 1) learn 2) converse 3) pass on any useful info or links i’ve found. It’s all about the community and sharing instead of finding a useful link and keeping it to yourself.

So what stage do you think you’re at from the 5 above? As a brand, do you have authentic 1 to 1 conversations without promoting a product or service? As an individual do you use it as an information resource or as a communications tool like Facebook or MSN?

My question to you, all of you, is How do you use Twitter?

Have a hugely enjoyable break, merry christmas and enjoy the new year.