Groupon

GROUPON

FAQs

• WELCOME, GROUPON STUDENTS! •

We are so excited to turn you on to the healing and invigorating benefits of Pilates Mat, Forrest Yoga and all our other class offerings at Innerstellar! You must follow these step-by-step instructions to activate and redeem your Groupon class pass.

IMPORTANT:In order to complete your registration, your will need to bring your Groupon voucher for your first class (either on paper or smartphone). You will not be admitted to your first class without this voucher.

From innerstellaryoga.com, click on Schedule, in the upper left menu. Or click here.

IMPORTANT: click on the package you purchased (either a 5-pass, 10-pass or 20-pass of classes) or you will be locked out of our system and unable to continue.

On the left side of the screen, type in your unique promotion code from your Groupon printout (hint: it is not the bar code number or groupon id on your printout. It is a password that is written in the ‘how to redeem this Groupon’ section of your printout) and hit apply.

Your Groupon is now activated and your first class(es) are booked**!You will receive an email confirmation of your schedule.

To schedule the rest of your classes on your package, go to the GROUPON tab and choose a class.

**VERY IMPORTANT: In order to complete your registration, your will need to bring your Groupon voucher for your first class ( either on paper or smartphone). You will not be admitted without this voucher.

More about Reservations

Reservations are required for all classes, and can be made up to 30 minutes before start of class time, if there is space in the class. You can make a reservation by logging in and using the GROUPON tab to schedule a class. (You do not need to activate/”pay for” your Groupon again).
All classes have a limited number of reservations so sign up early when you can. If you’re having trouble making a reservation, make sure that you are using the GROUPON tab and not the regular class schedule.

Cancellation Policy

After you have made a reservation, you must cancel if you cannot attend, or your account will be debited for the class. Cancellations must be made 8 hours before class start time.

To cancel your reservation, please login to access your online schedule and click “cancel.” All class cancellations must be made online through your account. Phone and email cancellations are not accepted.

Other Groupon Policies

Groupon packages are non-transferable and cannot be split between two people.

We do not offer extensions for any reason whatsoever. Your Groupon class pass for your 5, 10 or 20-pass will expire 4, 8 or 12 weeks from the date of activation, respectively.

Your Groupon is good for all Pilate Mat and yoga classes visible on the GROUPON tab, but does not include Privates, Pilates Machine classes, workshops, teacher trainings or special events.

Fine Print:

Not valid for clients active in our system within the last three months.

Limit 1 per person, may buy 1 additional as gift.

Valid only for option purchased.

Online reservation required; subject to availability.

Classes must be used by same person.

May redeem across visits.

Must redeem in full by expiration date. No extensions, no exceptions.

Please read our new student Guidelines and Etiquette so you can feel most at home at Innerstellar, click here.