Infor WFM allows users to validate time and labor data collection in real time and automate zero-to-gross pay calculations. Users can also automatically create and edit schedules to comply with rules that meet required demand. Access to workload coverage indicators and key workforce summary statistics are available at the speed of data.

Infor WFM provides tools to automate the workforce planning process through to planned deployment. Users have access to historical performance, standards and productivity factors to create a bottom-up labor budget that covers forecasted business demand.

Very sophisticated labor management system

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Quality

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Pros

Timesheets and scheduling are very visual. Compared to similar products this one is very easy to visually see what's going on with your employees' schedules and time.

Cons

It takes a team to administer, and without the proper internal support it will not work well. This is not the fault of Infor but more an indication of not anticipating the amount of upkeep and ongoing configuration and management this system would need by the customer.

Review Source: Capterra

November 2018

November 2018

Infor Workforce Management is robust in functionality.

Ease-of-use

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Pros

Infor Workforce Management is robust in functionality. This is a comprehensive planning optimization tool for analytics. The time and attendance allows the user to control and address labor performance to built on a growing portfolio of work.

Cons

Upgrades to Infor Workforce Management should be supplied with more documentation and tutorials for the new features. The new features are always great enhancements but the time to properly implement causes a gap in benefits for the new features.

Product Quality

Ease-of-use

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Pros

Cons

Switching between employee files once you have one open is cumbersome. You have to basically go back to the home page and restart each time.

Review Source: Capterra

September 2018

September 2018

Highly Recommended

Ease-of-use

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Value for Money

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Quality

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Value

Support

Very positive. Numerous clients live and satisifed if not extremely happy with the product and more importantly the support and management of it.

Pros

The core product is very flexible and the framework allows for extension to satisfy varying customer requirements across many industry verticals.

Cons

No complaints regarding the software. When clients understand the product capabilities, how to configure and extends as applicable to align with their business processes, requirements and operational change, there is guaranteed success.

Review Source: Capterra

February 2018

February 2018

Solid product undergoing frequent enhancements

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Value for Money

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Visibility into schedules for employees, ability to request time off and manage pto in one system.

Pros

The support. Getting a hold of someone to help is easy, the response time is quick, and they can almost always resolve my issue or help with a knowledge gap quickly. The support team is very knowledgeable.

Cons

Still catching up on features for a transient, mostly hourly-staffed business. Each upgrade brings a large chunk of new features though, and features we have requested have been seen in later releases.

Review Source: Capterra

February 2018

February 2018

Intuitive product.

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Pros

I like that it automatically submits paid time off requests when I miss time. Having to submit requests used to stink!

Cons

Editing time isn't as fluid as it should be. I should be able to mass edit each day and submit the same time.

Review Source: Capterra

Philip from NiSource

October 2017

October 2017

11 years experience using WorkBrain

Ease-of-use

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Pros

Ability to customize pay rules even for the most complicated union contract provisions.. Configuration changes are easy and can be performed by the business. Base product provides many areas for use.

Cons

The need for both IT support along with Business support to maintain. Many steps needed to migrate changes into production environment.

Review Source: Capterra

Tony from insidesales.com

October 2016

October 2016

Great for my team

Ease-of-use

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Value for Money

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Value

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With the right information and layout my team has worked a lot more efficiently than they ever had before.

Review Source: Capterra

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