Guide

Polarity in Decision Making

Blink vs. Think: Managing the Polarity

The spectrum between blink (intuition) and think (rational) is vast, and needs to be managed. In decision making, especially in a group, problem arises when we sort to solve a concern using one unique “right answer”.

Leading Lotus has adapted the Polarity Management Tool by PACTTM, to demonstrate how there are two interdependent, diametrically opposed, right answers, using either gut instincts or deliberate rationalization, with negative impacts if not managed properly.

Most of our toughest business challenges, especially in the “complex” domain, are polarities that need to be managed, rather than problems that need to be solved. They require us to pay attention to both opposite resolving answers. Too much attention to one pole of the polarity, while neglecting the other, will lead to a sub-optimal outcome.

Leading Lotus, uses several tools and assessments to ensure the management approach oscillates between the two poles, recognizing when the down-side of the pole that currently gets attention is becoming noticeable, and shifting attention to the other pole, starting to capture its up-side.

Negative Results if this style is adoped 100%

Slow and rigid information process
Focused on the immediate matter
Can be fragmented causing silos
Confidence in outcome depends on data quality
Uses high cognitive effort (overload)
Does not handle gaps or unknowns
Assumes we are 100% rational
Falls victim to rational biases

Negative Results if this style is adopted 100%

About The Approach

Our methodology harmonizes the head and the heart discords to deliver a balanced wholesome decision-making / strategizing process.