We've been to Roatan on five other occasions but have not stayed at Infinity Bay before. It's very beautiful, has good amenities for water activities, and the staff are fairly friendly.

Daniel,
United States of America

Everything was wonderful!

Suzanne,
United States of America

We had an amazing stay at Infiniti Bay… My mom and brother and I spent Thanksgiving week in hundreds. I would highly recommend this resort to anyone and I can't wait to go back! It is by far the best resort on the island with the nicest beach.

Natalie,
United States of America

The staff was exceptional. Attending to our every needs.
The property is on the beach with great access to many trips. It's pool was great. The food was good at each meal.

Charles,
United States of America

Excellent snorkeling right off the beach, good pool, really nice rooms. Best beach on the island, very helpful and accommodating staff.

Theresa,
United States of America

Our room, the pool & beach were awesome! Breakfast buffet had a good variety of foods.

One of the most beautiful beaches in the world. Staff very friendly and helpful. Grounds are spectacular. Snorkeling and Scuba 50 feet off of shore. Very gentle surf. Everyone was very pleasant and trustworthy. Will gladly come back again. Pool is very large and picturesque.

David,
United States of America

very well located and facilities

Fernando,
United States of America

The beach, snorkeling and location

William,
United States of America

The Infinity Bay, Spa & Beach Resort is 65 ft from the West Bay Beach. It features free Wi-Fi, a swimming pool with waterfall and a coral reef in front.

The modern villas have wood furniture, air conditioning, a sitting area and flat-screen cable TV. All villas have balconies with garden and pool views, and kitchens include a stove, fridge and coffee maker. The bathrooms have a shower and free toiletries.

Infinity Bay, Spa & Beach Resort have La Palapa restaurant, where breakfast, seafood and salads are available. The guests can also enjoy the swim-up bar.

Activities such as horseback riding, canoeing, fishing, hiking and diving can be arranged at the Infinity Bay. There is bike rental and the guests can also use the sauna and the gym.

This complex is just over 1 mile from the Hanging Bridge at Gumbalimba Park and a 15-minute drove from Juan Manuel Galvez International Airport.

We speak your language!
Apartments/rooms: 147
This property has been on Booking.com since Nov 6, 2012.

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Newest Reviews for Infinity Bay, Spa & Beach Resort

Daniel

We've been to Roatan on five other occasions but have not stayed at Infinity Bay before. It's very beautiful, has good amenities for water activities, and the staff are fairly friendly.

The bed was very uncomfortable. The pillows were not much better. The walls and access door separating us from the adjoining unit might as well have not been there. We could hear the guy in the other unit snoring.

Suzanne

Natalie

United States of America

10

Exceptional

November 30, 2014

We had an amazing stay at Infiniti Bay… My mom and brother and I spent Thanksgiving week in hundreds. I would highly recommend this resort to anyone and I can't wait to go back! It is by far the best resort on the island with the nicest beach.

Enrique

Guatemala

7.5

Good

September 1, 2014

The resort is neat, the swimming pool is nice, the beach is narrow but full of chairs for sunbathing, and you can borrow kayaks for free. The kitchen is great, although some extra kitchenware would be welcome. Meals at home are recommended but difficult to get food around. The air conditioning is strong but a little noisy. But the most impressive is the coral reef 50 meters from the coast, particularly by the end of the beach. The service to and from the ferry port was good.

I had some issues with the staff: first they didn't know why my reservation was more expensive than indicated in my booking.com reservation (breakfast was not included and is 10$ per person). Then it took three calls and four days to fix the light at the entrance of the room. One day, the two keys stopped from working, and I had to go to the reception (like 100 m. in the middle of the heat) for a new one. Finally, they wouldn't let us stay one extra hour when we had to leave the room, from 11 to 12! Other problems include lack of places to do grocery shopping in West Bay, and really small places in West End. The resort has no formal restaurant and no Spa yet! The sofa-bed is not very comfortable, the mattress is very thin.

Soraya

Angeline

Canada

8.8

Excellent

May 29, 2014

I was very impressed by the attention we received from the staff at breakfast even though it was presented as a buffet. They were friendly and courteous to the point of being disarming. The breakfast itself was excellent with a good selection which changed from day to day.
The beach was exceptionally beautiful and was kept clean. The landscaping was very pretty. The bed and pillows in our room were very comfortable, and there was ample space in the dressers and closet to keep clothes and personal items.
The staff at the reception were very helpful and patient and answered our questions adequately. The beach towel service was good and the staff were friendly and helpful. Some of the towels are a bit worn, though, and could do with a change.
We had a room with a pool view and it was close to the beach which was wonderful and convenient. However, that meant we were close to the entertainment at the beach bar which was rather loud.

The meals served at the beach bar could be improved. I only ate there twice, because one meal I ordered did not correspond to the menu, and to my surprise, considering the reputation of the hotel, the bread served was mouldy. I informed the server about the mistake in the order and it was quite promptly corrected, and an extra drink was provided on the house, which was nice. However, I did not get a chance to inform the server about the mouldy bread as he seemed to be in an awful hurry, and rushed about from table to table. The entertainment which was provided at the beach bar that day was, sad to say, also extremely and unnecessarily loud and not very good. All in all, because of this negative dining experience on the day we arrived, we did not get a good first impression of the hotel .
The second meal I ordered at the beach bar on another day, a local dish, was unfortunately too salty. I was able to compare the quality as I had tried a similar dish at another establishment earlier in the week which was very good.
We booked two rooms and the sofa bed in one of the rooms was broken and so we asked for another room, but lost the space and the view. The blinds in the twin room we were assigned unfortunately did not afford too much privacy, especially when the lights were on. The sofa bed in the other room was also not very comfortable.
The rooms were well cleaned every day, but the towel service in one room was inconsistent. On one day, we didn't have bath towels replaced and had to request for them twice. On another day, the hand towels were missing, so we made do.

Miguel

United States of America

10

Exceptional

April 23, 2014

I did not like the towel policy since people cannot be focused on not losing a towel for a 20 $ charge per towel, the lobby woman asked me setiously at check out to go back to the room and get the towels or she would charge the money

Kara

United States of America

9.6

Exceptional

April 3, 2014

Very friendly, attentive staff in the breakfast area, bar and activities desk. Our two-bedroom villa/condo with garden view was spacious, comfortable and quiet. Water quality (it's purified) and water pressure were fantastic. The International Breakfast Buffet is good quality, with many choices. Infinity Bay's location is excellent, with a beautiful beach and easy walking to many restaurants along the shore. It feels like a community and we plan to return. One of our favorite things was going on a sailing excursion with Captain Alex. Highly recommend anyone staying at Infinity Bay speak with Avi or any of the Activities Directors; they know their stuff about Roatan excursions and off-property fun.

Our check in experience was disappointing. The condo was not ready on our arrival and instead of giving us the property orientation/overview, they sent us to the bar to wait without any kind of estimated time to resolve. It took two hours. Not a great way to start our vacation, even with the weak free rum punch as a consolation. In addition, the WiFi did not work in our room, so we had to connect to our next door neighbors. During peak times, the WiFi was slow and spotty. Beach towels were difficult to get, unless you got them before 9-9:30am, so plan accordingly. Lastly, the dive shop is not well marked as you walk through the Infinity Bay property (it is in the basement level of one of the buildings), not consistently staffed and not always open during the hours posted. The dive masters are highly qualified, however.

David

United States of America

9.6

Exceptional

March 30, 2014

One of the most beautiful beaches in the world. Staff very friendly and helpful. Grounds are spectacular. Snorkeling and Scuba 50 feet off of shore. Very gentle surf. Everyone was very pleasant and trustworthy. Will gladly come back again. Pool is very large and picturesque.

This is not a hotel to come to if you are disabled or cannot climb a lot of stairs. Meals are served at the top of two long flights of stairs. The only elevator in the main building has not worked for over 6 months. To even get to the building where meals are served requires a long ramp or an additional flight of stairs. To get down to the beach you will have to negotiate a stairway without a hand railing However, when you finally get to the beach, it is spectacular

Carol

United States of America

7.9

Good

March 13, 2014

This was our first time to Roatan, and we thought Infinity Bay was a great location, fantastic beach, pool, etc. Staff were all very nice,friendly, pleasent, personal, and really tried to hustle with their service. Unfortunately in spite of their efforts service was sometimes a bit slow not just at Infinity Bay but all the restaurants along the beach. This was probably more due to poor organization and short staffing, as everyone really tried to make it great service. Our condo was really nice, but be prepared to climb stairs, as this one was on the 4th floor (we didnt mind, needed the exercise). We used West Bay Divers for a refresher and all of our dives, they were excellent! Power can be an issue, it went out one night at a restaurant so we finished up our dinner by candlelight. Power was out in that entire area for more than 2 days, but Infinity Bay ran everything by generator. Wifi was there but a bit spotty. We would definitely come back to Roatan for another diving vacation.

Condo did not have items like , paper towles, or dishcloths. Also not very well stocked as far as glassware, and no pitcher to make drinks, no basic condiments like salt and peper. Water pressure was pretty low, it took awhile to take a shower, but not surprising as it is an island. We did not use the dive shop at the resort as we were not impressed with them.

Amanda

Very relaxing. It was an R&R trip for my daughter and her friend working as volunteers in Honduras. It completely matched my expectations for them.
The beds were amazingly comfortable!!

I would have preferred if there were a gym on site. Also I would have liked a massage but this was only available on the beach,not in peaceful conducive surroundings I would require.
At times it appeared we were second class citizens compared to people who were obviously regular visitors to the resort.