Follow us

Ping Update

Improvements done on game connection

Hi everyone,

We've added a significant update with GRO's gameplay that attempts to address the issue that concerns "Red Pings". We are aware of how much this is affecting your experience therefore, we've implemented measures that should noticeably reduce such issues.

Right after today's maintenance, we will have re-configured matchmaking to group users based on location in addition to skills and performance. This means that you will be matched with people who are playing in your region - so if you're in UK, you will be playing with gamers who are living within UK, or closest to your area. "Red pings" be reduced and the quality of your connection to the game should improve.

However, bear in mind that when you're in a fireteam, the game will create a match for you depending on your leader's location. If example you are in the US and your leader is in Brazil, this will bypass the system and would group you in a match with gamers people in South America.

We wish to inform you as well that one of the downsides to these changes is that you may see slightly longer game search times. This is due to the added filtering process we have implemented. Also, chat will not be affected therefore you will still encounter people talking in different languages in the chat channel.

This solution is applicable to most scenarios but there will be rare occasions where users will still experience "ping" issues. We assure you that we expect positive results after applying this update. Our intention as we made this decision is to give you the best possible experience in playing GRO.

We'll continue to monitor game stability and we'll make sure to notify everyone of any update. We are grateful for your patience and continuous support.

Your web browser is currently configured to prevent JavaScript from running. This page uses JavaScripts to perform many of its functions. You must re-configure your browser to allow JavaScript to run before you can use the page.