Allara LearningShort, online and interactive courses

The Australian Hotels Association (WA) in partnership with Allara Learning offer a number of short and interactive courses designed to provide you with genuine learnings that can be applied to real-world every day working life situations.

Allara Learning have combined their training expertise with the latest
best practices in online learning to create a suite of brand new online short
courses that are not only fun and engaging but highly effective.

This course is designed to show you how to behave during an armed robbery, what to do after the robbery and how to identify and minimise the risk of an armed hold-up occurring. You’ll be put into a simulated armed robbery and you’ll be able to choose how to act. Just like in real life, you’ll have to think and act carefully to ensure the incident is handled correctly.

Featuring real-world scenarios, this interactive
short course provides you with the essential skills and knowledge necessary in
developing customer relationships, resolving issues or complaints and creating
positive customer service experiences all round.

Injuries created by poor manual handling
practices with inexperienced workers can have a major impact on businesses and
employees, causing personal pain and suffering, financial loss to employees and
organisational costs. Learn the skills and knowledge to apply effective and safe manual handling practices within your workplace.

Workplace accidents, injuries and sickness cause personal pain and
suffering, financial loss to employees and organisational costs. This course
will supply you with the knowledge and skills required to apply solid WHS
practices within your organisation.

It is crucial that you protect the personal information of other staff
and customers. This highly engaging course gives you the chance to make
decisions about how to use, collect, give and maintain personal information as
specified in the Australian Privacy Principles.

Harassment, sexual harassment and discrimination cost businesses
millions of dollars each year, and an even bigger personal cost is paid by the
victims. Build empathy through this interactive course to avoid unpleasant incidents in the
workplace by placing you in thought provoking scenarios based on actual legal
cases.

Bullying is a nuanced and complicated subject that can have terrible
consequences for the wellbeing of staff and businesses. This course will enable
you to think critically about how to act in real life situations and what to do
if you come across workplace bullying.