My girlfriend's lenovo ideapad Z710 won't boot up past the Lenovo splash screen. She turned it on this evening and it just keeps refreshing to the Lenovo splash screen. She can't access the bios as far as I know, and she tried the CMOS battery thing as far as I'm aware and that didn't work. It won't boot into the OS and just keeps refreshing to the Lenovo splash screen. Any help would be appreciated. it's a fairly old laptop but it's needed and we can't seem to get it to boot up again.

Hi guys, I'm dealing with a problem which is currently (but I sincerely hope, not permanently) rendering my G700 useless.When I attempt to boot my PC it freezes at the Lenovo splash screen. I've waited ample amount of time but nothing appears to happen. One time I waited and managed to get into a Windows troubleshooting menu where I attempted to wipe the PC and start fresh, but this also froze at the lenovo screen soon after. Pressing the Novo button gives me 4 options but it appears to freeze, not allowing me to scroll through the options, or press enter. If I remove the harddrive it tells me to insert media and press OK, but once again, it appears to freeze as pressing enter doesn't do anything. I've tried booting from a USB stick but can't seem to get into any setting which would allow me to do this.I Removed DVD drive as I read on this forum that it was an issue with different Lenovo laptops, and since I don't use it anyway, decided to give it a go, but unfortunately nothing changed :-( If any kind soul could advise me with what I could possibly do, it be would be greatly appreciated as I'm dreading the thought of having to purchase a new laptop. Thanks :-)

I have a Lenovo ThinkPad X1 Carbon (XXXXXXXX). Here's a little back story as to how I got where I am right now.

This laptop was brought to me because it kept on getting the blue screen of death. I found out that it was due to a Windows Upgrade that fudged some things up. So I was going to just give it a clean install of windows.

When booted from the USB. I tried deleting the other partitions and writing Windows to the HDD. The windows installation wouldn't get far as I would come back to check on it and find that it was stuck on the windows icon splash screen as if it was booting. (Computer was like this for 15 minutes before I hard restarted it.)

Thinking that maybe it was just being extra picky when it came to deleting those other partitions, I plugged in my hirens disk and tried wiping it all together. Once it starting going through and wiping the hardrive it suddenly just went black again. That's how I got to where I am now.

The problem is now that everytime I try and boot the computer, it won't even show the Lenovo Splash screen. The screen will constantly be black, and the computer will constantly hard restart itself. (It audibly powers down with a click).

I was going to try and pop out the CMOS battery but I couldn't find any documentation on where exactly it's located inside the laptop. Right now i'm going to try and mount a BIOS update to a USB drive and boot to it, but given that I can't even get the BIOS splash ... Read more

I would try resetting the BIOS using the jumper, or by taking out the CMOS battery, wait a minute or two, and then replace it and try booting up. See page 73 of the Hardware Maintenance Manaul linked below for location of the Clear CMOS/Recovery jumper (# 20) https://download.lenovo.com/pccbbs/thinkcentre_pdf/m83m93p_hmm.pdf Clearing the CMOS (BIOS)1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. 3. Locate the Clear CMOS /Recovery jumper on the system board. 4. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin 3). 5. Reinstall the computer cover and connect the power cord. 6. Turn on the computer and leave it on for approximately 10 seconds. Then, turn off the computer by holding the power switch for approximately five seconds. 7. Repeat step 1 through step 2. 8. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2). 9. Reinstall the computer cover and connect the power cord. Good Luck,

Hey folks, Got an M93 with Win 10. Lenovo solution center asks to do upgrades on BIOS and a bunch of drivers. Did that, and now I can't boot the computer. Tried pressing F1 after pressing start button, no help. Can't enter BIOS, still stuck at lenovo screen. Also tried Ctrl+Alt+Del on that screen, blacks out then stuck at lenovo screen again. Please help and inform, thanks!!! James

To make a long story short, I've been asked to help fix a friends mom's U410 laptop which wasnt activiting Windows 8.1 properly (Was Windows 8 OOB). After struggling with the activation for a few hours, I backed up the data and decided to just run the Lenovo one key recovery. During the recovery process, the installation had failed. When I attemped to reboot, no Lenovo splash screen was loading - just a black screen (although i can hear the cooling fan start, and hear the harddrive spin up. I tried to access the boot menu thru the novo button, and nothing would load; still a black screen. After researching for a few more hours, I had found multiple threads about bios updates required to be able to access bios with windows 8, and other threads about gpus on these units booting to a second screen (which i did test, and the second monitor does indicate a signal). None of the solutions on those threads have given positive results. Basically, I've run out of options and am looking for some suggestions. The only thing that shows up on the display at anytime is the small blue novo menu when the button is pressed (normal start up, bios setup, boot menu, system recovery - all of which just leave a black screen). Thanks.

Hi guys So i recently ran into a problem, when i try to boot my laptop it will hang at the lenovo splash screen and it will be like that for a long time if i dont turn it off. I tried disconnecting main battery and bios battery, it did help but when i shut it down for like 3 hours came back and turned it on back again it was stuck at splash screen again. I also noticed that when it stuck during boot and i shut it down from the power button and turn the laptop on again its booting normally. Also tried removing all usb devices and booting the laptop and it still does the same hangs at the splash screen. Please guys help. Best regards Gerard

Okay, so my Lenovo N580 IdeaPad with i3 processor is stuck at the splash screen, aka the black screen with Lenovo written on it in bold white letters. I tried removing the battery, then putting it back on, then pressing power button for 45 secs. I also tried pressing the the Novo button (the small round and black button besides the power button) but the screen shows no change and does not go to bios/reset menu on pressing f9/f12 too. What else can I do to get my laptop back on? Please help, all my project work is on my laptop

Solved! Go to Solution.

A:Lenovo N580 stuck at "Lenovo splash screen"

Dear CPVirani, Welcome in lenovo community, Please try to : 1- Remove the battery and the charger >> Hold on the power button for 20 seconds.2-Connect the charger only >> Hold on the power button for 10 seconds.3-Try to turn on the laptop. Regards,Joseph

Hello all, I've been trying to figure out an issue with no luck. I'm servicing a M900z 2-in-1 desktop that seems to sometimes hang at the Lenovo splash screen. Sometimes when booting, a 9C or B4 will appear on the bottom right, hanging at the splash screen. What I have tried:- Re-seating Memory & HD. Flashing the BIOS. Re-imaged machine. Checked & updated drivers. Checked for windows updates & all is updated. I used chkdsk utility, along with SFC, & no errors were found. Could the hanging potentially be a hardware issue? This issue seems to be very intermittent - I've had the desktop at my desk for a few days, performing lots of restarts. In the BIOS, it boots directly to the HD. Sometimes it will boot right away & not hang, while other times it will hang for awhile, & eventually boot. When it doesn't boot, I constantly have to restart the machine and eventually it will boot. Thanks for any support.

after blue screen of death, my lenovo is not booting, its stuck on the brand name logo and there is nothing i can do i tried remove the battery, and power up with jus cord and opposite, tried to push one key recovery but that dosent work neither any ideas?OS. win10 x64pentium 2.4ghz6gb ram1tb hddintel 5500 graphics

A:Lenovo G500 stuck at "lenovo splash screen"

The first thing I look at if a machine hangs at startup is the USB ports. Physical damage can create shorts which cause these symptoms. Check for bent pins or a tongue broken off.

I have a Lenovo G500 Laptop with core I3 and 2 gigs of ram and Windows10 updated OS.Recently it has started to get stuck on the starting LENOVO screen. Laptop gets started when i remove the battery connect it with a charger, but when i again switch it off and then turn it on again, It again gets stuck on the Lenovo screen. I want a permanent solution for it. PLease help me!

HiI have Lenovo g500 core i7 ram6 ati radeon 8750 1tb hdd. It's been like a month that laptop freezes at the splash screen. I live in Iran and the laptop is made in China.I've searched the forums and found the "battery removing, 15sec button-holding and AC Adopter pluging" solution and it worked ...but today it's not working anymore ... I'm stuck at the splash screen for 4 hours and this is our desktop pc I'm using to post this message.I really need my laptop! It's my life!Please help ...

Solved! Go to Solution.

A:Lenovo G500 stuck at "lenovo splash screen"

Hi Azadkv,

Welcome to Lenovo Community!

I?m sorry to hear that your G500 Laptop is not booting to Windows and hanging at Lenovo Logo and the issue persists even after performing Flee-Power step. Hence, I suggest to perform BIOS reset and check if the issue persists. Below are the steps to perform BIOS reset:

To access BIOS menu turn OFF the Laptop and press the NOVO button located beside power button.Then to reset the BIOS to its defaults click on ?F9? Key and select YES.Now click on ?F10? Key to save the changes that are done in BIOS, the computer will automatically restart.

Do post us back if the issue persists.

Best Regards

Shiva Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

Hi to all, i have a lenovo s20-30 here with the problem on boot up process.. when i turn power on it just hang on lenovo and a circle loading in a very slow process..I tried :1. Removing HDD and put it back on.2. Unpluging cmos battery,3.reformating4. updating drivers5. check bios, reset to default settings... still not fixing the problem.. it takes an hour before booting into system...one more thing is, when i press power button the monitor just stay black no display at all.. i need to unplug battery and put it back on then power it on,, it will take 5 times before the screen displays..

Hi everyone i have a lenovo Z50 intel i7 16gb ram 1tb hard drive, here is my problem everytime that i turn on the computer for the first time gets stuck in the lenovo logo, however if i turn it off and turn in on again it will start normally. I want to be able to start my laptop in the first attemp, anyone could help me, i already try everything reset the computer, reinstal windows, refresh the computer, removing the ram removing the hard drive and nothing works.. Please help

Mod's Edit: Updated Subject line and moved post to the Lenovo Z series notebook forum.

i had issues with my screen it had like splash like the photo.. but less .. only had few lines.. it happen everything when i turn on my laptop for 1 minute after that screen still working fine.. if i turn off and turn on after few a hours it started with the same issues.. i found in lenovo.com this: Causes of display failures:Monitor is not on -? for real i saw the line and my monitor isnt on jajaComputer is asleep -????? i never put my laptop in this mode.... just on or off.Connections not properly connected -it was working fine just few days ago i started had this issues. also i checked the port and is fineMonitor settings are not correct -mmmm I put all my laptop default setting.. and nothingNo POST (power-on-self-test) &nbs... Read more

A:lenovo y70-70 splash on the screen

Hi Alex88sx22cm,

Welcome to the Community Forums.

You may check how the display is on another monitor.Turn off the machine and power on using the novo button (page 62) to access the BIOS set up screen and compare the screen.

If you have the same distorted display in the BIOS screen but show fine on an external monitor then probably LCD /cable may be the issue and would be best attended with your local service center.

i had issues with my screen it had like splash like the photo.. but less .. only had few lines.. it happen everything when i turn on my laptop for 1 minute after that screen still working fine.. if i turn off and turn on after few a hours it started with the same issues.. i found in lenovo.com this: Causes of display failures:Monitor is not on -? for real i saw the line and my monitor isnt on jajaComputer is asleep -????? i never put my laptop in this mode.... just on or off.Connections not properly connected -it was working fine just few days ago i started had this issues. also i checked the port and is fineMonitor settings are not correct -mmmm I put all my laptop default setting.. and nothingNo POST (power-on-self-test) &nbs... Read more

Hi everybody, I saw many of problems like mine there, but I can't still do anything after several attempts to solve that. It started two weeks ago.. I did cleaned my hdd, then to keep my device lil a bit update I have updated few drivers. First day, it was able to boot up after 10-15 attempts. (Holding down the power button, disc. battery, ac, reconnect and power button again). Since that time I was unable to get to the BIOS, set Boot order, and I couldn't see even the splash screen. Several days it did the same and the attempts grew up. Last time it was able to launch, its about 4 days ago, I was watching, film then I felt asleep. When I woke up in the morning, the screen wasn't black but still slighty light(not off, fans were working, cooler was fine). Since that moment I couldn't boot it anymore. I tried reseting CMOS battery, tried to flash bios by using flash disk and Fn+R (laptop did different thing but after 15secs it has turned off).. I think it is frozen BIOS but I haven't clue what to do when I can't simply set the boot order. Maybe I am wrong and the problem is only in the motherboard. Novo button works but everything I choose there, it ending by black screen again. Thanks for help, maybe for any solutions how to fix this. I am prepared to buy another motherboard, but if I would be able to repair it on my own, I would happy. Thanks,Jakub.

A:Lenovo Z580 no splash, no BIOS, no Boot

REPAIR!

Did someone help you today? Press the star on the left to thank them with a Kudo! I dont know what Kudo does but anyway xDThere is nothing like 192.168.1.1

I'm sure this has been asked 100 times before but my computer randomly shuts itself down so I don't really have the time to look for it. I'm very sorry!

I need to reinstall Windows XP. I want to do a clean install. I have the disc and the reg code. What I don't have is the BOOT FROM DISC option!! How do I get it or how do I do it? I'm wicked frustrated and I just want my computer back to normal!! ARGGH

A:XP clean re-install, no boot from disc option.

Look in your BIOS , , set the first boot device to CD, second as Hard Drive. Once you set your BIOS to boot first from cd . . when it restarts you will see a black screen with a prompt "Press any key to boot from CD" . . do that and you will be able to delete any or all partitions and recreate one or more, then proceed to formating and installing XP.

That message can pass quickly, so have a finger on the keyboard when you boot. This will delete all data on the drive so be sure you have your important data backed up. T

he prompt will appear after every reboot, but do not press any key on subsequent reboots. The setup process will continue with no action required from you.

If you do not get that message, and if you have another optical drive, try the XP CD in the other drive.

If you are installing on SATA drive, there is an additional step:

http://xphelpandsupport.mvps.org/how_do_i_install_windows_xp_on_a.htm

This is a site that walks you thru a simulated XP installation:http://www.echoproject.net/en/software/catalog.html

These are good guides to reinstalling XP . . you might want to print one for reference during the install.

Hi everyone. I've got a big problem with my laptop. I will explain the whole situation. I recently upgrade my laptop with a Samsung Evo ssd and a 8 Gb ram ddr3 1600. At the beginning everything was fine but then, sometimes I got screen problems (like flickering) and windows 10 crashed. Now the biggest problem : my laptop is stuck at lenovo logo with loading dots. Even if I try to load USB windows tool (to install new os) it doesn't work. I also tried to install Ubuntu unsuccessfully. I searched on the web all the possible solutions. I temporary removed the battery, ac adapter and hold the power button for 30 secs, but nothing. I also read to remove the cmos battery but I can't locate it in my IdeaPad z500. I also searched on the hardware maintainance pdf but there is nothing about that. I also removed ssd and new ram with old components but it's still the same. I don't know what to do know, please help me!! I hope I didn't screw my laptop

My laptop was fine was except AMD Radeon card keep being disable due to unsign drivers. My aunt reads that edit the registry can fix it though I tell her do not do this. She then restarts and we reach the splash screen, get the loading wheel, which stays long. Then it reaches a blue screen that tells it have a problem and collecting info and restart. It will do this repeatedly. I can access BIOS, but I read f8 or shift + F8 can take me to an advance options where I can reset or even factory reset, but it will not do anything. How can I please reset, even if it must be factory reset/ Or if I can somehow get past this, the registry is save so I may load the back up.

I'm trying to repair this machine for my nephew. When I turn it on, it never moves past the Lenovo splash screen. I tried the NOVO button, but it just goes to the same Lenovo screen, and just cycles off again after about 5 seconds. I don't know that much about Lenovo laptops. I've tried pushing the F2, F12, FN+F2, FN+F12 to no avail. I can't get to any BIOS options, or boot it through a boot CD. Any help will be appreciated. Thanks!

SERIOUSLY LENOVO YOUR UPDATES ARE NOT GREAT,its done something to the BIOS.My desktop Lenovo 93m (i think thats the model... )Its stuck at the screen and to make it worse i cannot even access biosI pressing f2 or f1 or f12 cause thats the way is it not?It updated the other day and now just stuck at lenovo screen, i have removed hdd attempted booting and disk drive. Any solutions?It happen a few days ago, it updated from lenovo centre application.Am i doing the right thing to get into bios? Any solutions? Cause if i get into bios i can wipe the hdd and put a back up in.Please any help would be great!i have number of lenovo pcs and i have set them to not update.

I have a friends Lenovo IdeaPad N580 laptop that is stuck on the "lenovo" splash screen (black screen with lenovo written in bold text). It has a Windows 8 label on the bottom of the laptop. I have tried the following steps 1) a. Remove battery and power adapter, then press power button for 20 seconds b. Plug in power adapter only and then press power button for 10 seconds c. Try powering on laptop. Same reults with the lenovo splash screen and nothing else. 2) Press novo button (next to power button) Same results with the lenovo splash screen and nothing else. No menu options or bios options or boot options 3) Press (f2, f8, f12, esc, 'function F2', 'function F8', 'function F12') right after pressing power button witht he same results of lenovo splash screen and nothing else. Please advise what can I try next to get to the bios or recovery options or boot to the hard drive.

Hello, As I was restarting my computer last night, I recieved an error with the following message "efi network 0 for ipv6 boot failed". I tried rebooting the computer and it would always freeze on on the splash screen. I accessed the BIOS and it reads the HDD but still won't boot. I tried to to put the computer on legacy support and the problem still persists. Please help and advise me on what do to do? Thank you,

Hi I am new to this community, so I would like to applogise if I mist a simillar subject (I did check some but non resolved my problem). I have a thinkpad t420, I bought a used one. It worked great, and I bought it from a friend, that I trust. I installed a ssd drive, was usnig Linux, and everything worked for one month. But then I bought a HDD caddy, and replaced the CD rom. After that my thinkpad worked for a day (although it didnt recognize the second HDD). The next day I tried searching BIOS for some settings, and after restarting my laptop it was stuck on Lenovo splash screen, rebooting in a loop. I tried:- removing and replacing the caddy with the CD rom,- replacing my SSD drive,- replacing RAM (both slots),- reseting BIOS,- running a diagnostic CD (but it will not boot, neither can I boot from an USB) My google search showed that it could bi a problem with one of the USB pins inside of one of the ports (short circuit or something like that), but I could not finde any damage. So I am thinkig that the motherboard could be damaged, but I can access BIOS, but that is the only thing I can do with it. I would be wery thenkful for any advice or help, before I go to an official Lenovo service for help. Thnak you! Z.

Solved!

Go to Solution.

A:T420 stuck on Lenovo splash screen

Hi Zjaz123456,

Welcome to Lenovo Community!

As per the query we understood that you are facing issue with not booting to OS on your ThinkPad T420.Is both HDD &SSD detecting in BIOS?

Check with removing CMOS battery, make sure you have disconnected the system from AC adapter and battery is removed.

Remove both the drive & battery from the system, disconnect the power adapter. Press and hold the power button for 15 to 20 sec perform this step for 2 to 3 times and then connect only the drive which is having OS installed in it. Use only power adapter to switch ON the system.

Hope this helps. Do post us back for further assistance!

Best regards,Hemanth Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

I have a Lenovo G500s that is stuck on the splash screen when I turn it on. It's done this once before and I was able to get it to work by taking the battery out and turning on the laptop while plugged into the ac adapter, this method is not working this go around... help?

Had a user call saying their computer wouldn't turn on. Got there and it was stuck at the lenovo splash screen as soon as it boots. I've brought it back and have tried nearly everything. There are no POST codes while it boots up either. The following troubleshooting steps have been taken:Reseated RAMRemoved 1 stick of RAMRemoved both sticks of RAM (I get the no RAM sequence of beeps)Disconnected HDDDisconnected Disk DriveDisconnected both drives at the same time.Reseated all power connections on moboPulled out CMOS batteryHeld Power Button while power was unplugged and battery was removedI don't know if there's any more steps other than getting a new motherboard. I know you can update the BIOS with a USB or CD. But if I can't even get past that screen is it possible for me to flash or update my BIOS? This is pretty much the screen i'm getting. Nothing else other than "lenovo". This is not my picture though, as I have an M82 here.

download.jpg ?5 KB

A:M82 won't get past black lenovo splash screen

Did you do a CMOS reset (move the CMOS jumper)? See the BIOS update failure recovery procedure in the HMM. I suggest you do the full BIOS recovery process.

Hello there, i am having a problem with my laptop i have a lenovo g585 and it had been stuck to the lenovo splash screen and i cant do nothing. I cant use and F1 up to F12 and or delete because it doesnt do nothing i cant access anything. I tried with battery nothing worked i saw in a forum to use the novo button to pres it 10 times and on the 11 time press it for 20 sec and it opened a menu with 4 options i opened used the laptop but than when i turned it off it doesnt open anymore i cant open boot page i cant see windows logo nothing i do seems to matter, can you please help me get a fix

I followed the correct procedures for creating the disc from a win 7 retail upgrade 64 bit disc for home premium set pc to boot from disc but, I don't get the press any key to boot from disc option. Instead, it just boots up normally. I have so many things wrong though I think it's time for a fresh install but, I only want to install the home premium version using the universal disc instead of installing all the other versions that just take up drive space though any ideas? Thanks for all help!

A:Universal win 7 disc doesn't give option boot from cd?

I checked my 32 bit universal disc by inserting it into the pc while on, and it pops up and shows a list of all the versions to choose from just, the 64 bit disc does nothing when incerted? Did I do something wrong when I created it? I made a couple but, neither of the 64 bit universal discs seem to work. Is it not possible to create a 64 bit universal? Thanks!

Hello,I just signed up to the forum, as my wife instructed me to fix her Lenovo laptop (Z50, Windows 10).Here is the problem: after pushing the power button, the Lenovo screen appears, with the spinning circle. After roughly a minute, the screen goes black. Shortly later another "Lenovo" screen appears with a "Preparing Automatic Repair" message. After a few seconds, that screen disappears and then.....nothing.... On one of the attmpts, I accessed some menu by pressing Fn+F12, I found the options "Setup" and "Diagnostic Splash Screen". I chose the latter, and it started the same boot loop, with no outcome. On later attempts (like, now), pressing Fn+F12 didn't even do anything (or Fn+F2, which worked earlier). At some point I also removed the battery for more than a minute. I would really appreciate the help. My wife worries about the billions of photos on her laptop.Thank you

I was trying to remedy the "plugged in but not charging" problem, clicked on something in the power section in a screen that came up after clicking on the power icon, and the screen went blank. I tried re-starting. I removed the battery and AC and held the power button for 30s. No change. When I power up, everything seems normal until the Lenovo splash screen comes up, the spinny dots start going, then the screen goes blank and stays blank. If I pull the AC, the screen blinks on for 0.1 second before the machine dies. HELP!

Hello! I have done some snooping around, but can't find anything that explivitly solves the problem I have been having. When my P50 is plugged in at my desk (eg. Monitor, Ethernet, Keyboard, Audio Out, Power), and it has shut down / hybernated when I turn it back on it will stick at the LENOVO splash screen (looks to me like it locks up because it won't even let me into advanced boot options). Temperary Solution: Problem seems to resolve with removal of battery, hold power button, plug in AC, boot with only AC power. (Sometimes this takes several attempts). Thinking about just setting shut down time to forever to avoid altogether. Causes: I suspect it has something to do with my monitor (just a cheap ASUS off of Amazon), it is not a repeatable problem either, it only happens off a total cold start and maybe only 1/5 times at that. Other: BIOS Version 1.52 Any opinions are welcome -P50-Engineering

Hi, I've been working on replacing the Lenovo splash screen on my E570 using the BIOS update, as described on another thread. I made a jpg file 270 x 640, 22K and named it logo.jpg in the driver/flash folder. When I run Winuptp.exe, it reads the new logo, runs through the whole process of installing BIOS 1.88 - but then the lenovo image still comes up. Thanks for any advice!

Good afternoon! I am am wondering if anyone knows approximately how long the TPM update takes for the Lenovo T470? It is stuck on the Lenovo screen and has been for at least 30 minutes. It said it would finish update with BIOS but no it?s not doing anything, that I can see. Any thoughts?

I have a Lenovo Yoga 260 Type 20FD that keeps getting stuck on the Lenovo splash screen. I can hold the power button, turn it off, back on and it will load fine. Until the next reboot where it will get stuck at the splash screen. I've updated BIOS to 1.63 and still no change. I also reverted the OS back to factory default, but I still get he same behavior. Anyone have any suggestions?

Hello folks, I seem to be having some issue with installing Windows 10. I found the Lenovo Upgrade Checklist and followed the steps point for point. (https://support.lenovo.com/gb/en/solutions/ht104203) After downloading the update, it requested a restart and booted up into the update screen. The update got to around 20% and restarted as noted on the update screen. Once again I'm presented with the Lenovo boot screen but this time it doesn't seem to be progressing, nothing has changed for the last 50 minutes and counting. What was other people's experience through the upgrade? Should I be prepared for a longer wait or is this abnormal to the process? Thanks for taking the time to read!

Hi I have attached the dump file. I really appreciate your assistance in getting this resolved. Even after reverting to factory image I still have intermittent freeze issues at the user login splash screen.

A:Lenovo system freeze on user splash screen

Quote: Originally Posted by brooksdavid

Hi I have attached the dump file. I really appreciate your assistance in getting this resolved. Even after reverting to factory image I still have intermittent freeze issues at the user login splash screen.

Love to help but no dmp file included in the upload try this methodIf you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine. * Zip up the copy. * Attach the ZIP archive to your post using the "paperclip" (file attachments) button. * Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

When I start up my Lenovo Yoga 910, I don't seem to have an issue. As in, it starts quickly, the computer seems to work fine. However, the splash screen is messed up somehow. I've searched online for a solution but can't seem to find anybody else that is having the problem. Here is what it looks like: I tried updating the bios, but I am on the latest version. I really don't want to try and do a factory restart.

Recently,My Lenovo IdeaPad 310-15ABR has been freezing on the loading screen. Ive done the following steps to fix it.Novo Button? Where's that because there is none. Restart over and over again. Try Booting into BIOS by FN+F2 and F2

WIndows 7 premium home version on a lenovo laptop freezing at splash screen. I can boot into safe mode just fine. Whereby I have to run a system restore back to an older date but the issue still comes back up and this seems to be especially true when trying to wake it from sleep mode. beyond the appcrash is there something else i should upload to help diagnose issue?