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VERY friendly staff and very clean hotel, even with lots of events going on. Beds were very comfortable, shower had great water pressure. Breakfast buffet was great! Conveniently located, lots of restaurants and shopping nearby.

Dear Melissa G,
Thank you for staying at the Renaissance Dallas Richardson Hotel! I am so glad to hear you enjoyed all aspects of your stay. Thank you for your business and we look forward to seeing you again.

Pros: Slightly above-average breakfast buffet, though not much more selection than cheaper hotels. Strong Wi-Fi throughout the hotel. Ample-sized rooms and above average-sized fitness center. Convenient to DART if you're heading downtown. Service overall was friendly and was able to handle a misbilling issue at checkout.
Cons: Room furniture and carpeting is quite dated, 1970s/80s era...definitely needs a refresh. Lots...

Dear jrh825,
Thank you for being a guest of ours here at the Renaissance Dallas Richardson Hotel. Thank you for also taking the time to share your recent experience with us and we would be happy to share your experience at The R with our team. We are sure that our guest room renovation that will be coming next year...

Was only able to stay 2 nights & enjoy the lounge for 1 of those nights, but truly wish I could have stayed longer; great lounge & tremendous evening offerings. Since I was traveling w/a Marriott Plat, we were also upgraded to a junior suite which was very spacious & comfy, plus it connected to a 2nd bedroom which gave...

Negatives:
-The rooms were super outdated.
-There were fingerprints and dried something or other on the window blinds when I went to close them. Gross.
-Room and hot water had a really weird smell.
-Toilet gargled all hours of the night. I thought it might explode.
-Only three elevators and so many rooms. Had to wait a while sometimes.
Positives:...

Good afternoon Smittie684,
Thank you for being a guest of ours and we would also like to thank you for sharing your recent experience with us! We will be sharing your feedback with the correct department to ensure this was an isolated issue and that it does not occur again as this experience is not up to our standards. Thank...

Recently I need an extra day added to my stay at the Renaissance. After trying to book on line and discovering that the hotel was book the friendly staff made room for me to stay the extra night I needed.

This appeared to be a lovely four-star hotel. The pool and the gym were immaculate, and the service was good (except for the outrageously priced on-site "restaurant". $4 for a glass of orange juice. Really?) The trouble came at checkout Friday morning. Checkout is noon. As I often do when we travel, I sent my husband down to checkout at...

Good evening MamaMitzi,
Thank you for being a guest of ours. On behalf of our entire team, we sincerely apologize for the experience you had with one of our Concierges. The experience you shared is not a practice we have at our Hotel and will be ensure to follow up with our entire Reception team to ensure this experience does...

Stayed here 3 nights for a conference at the attached conference center. They completed a large renovation in their lobby and bar area this year. It makes for a significant but modern and appealing change. Water features, conversation groupings, tables for either small groups or communal dining and a nice bar area. Large screen TVs make for great sports and...

I recently stayed for a 2 day conference so I got to enjoy the food, the room and the hot tub. I found them all to be high quality. The room was spacious and clean. My only complaint was that the meeting rooms were just too cold.

Typical 70s inside out construction. (All rooms overlook an interior courtyard.) rooms were old and in need of an update--my bathtub SERIOUSLY needed a reglazing. The lounge breakfast was not bad, although there was a weird "selfie zone" sign that was just trying too hard.
However, on the plus side, the bed linens were surprising soft and new, and the...

Good afternoon 4LivB,
Thank you for being a guest of ours! We are excited to inform you that next year we will be completing our guest room renovation! We are glad to hear you got a comfortable nights rest and we hope to see you back very soon!
Warmest regards,
Emily

Bed was comfortable - but the room itself looks like it hadn't been updated in quite a while. The Lobby was amazing - a beautiful space to relax. The pool and hot tub were fantastic too!
Of course the Customer Service was top notch as usual at a Renaissance.

Renaissance Dallas Richardson Hotel located right off of Hwy 75 North bound at the Galatyn Park (DART rail)exit and next to The Eisemann Center. Right in the center of the Richardson telecom corridor. Modern ecletic decor featuring hand blown glass work by atrist Jim Bowman. AAA Four Diamond Hotel with all of the expected amenities and services of a Renaissance. A warm Texas hospitality through out the hotel and expert Navigators to help you to "Live Life To Discover."...more less

Additional Information about Renaissance Dallas Richardson Hotel

Address: 900 E Lookout Dr, Richardson, TX 75082-4104

Region:United States > Texas > Richardson

Price Range:
$139 - $384 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — Renaissance Dallas Richardson Hotel 4*

Number of rooms: 294

Reservation Options:

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Also Known As:

Renaissance Richardson

Richardson Renaissance

Hotel Style:

#3 Family Hotel in Richardson

#3 Business Hotel in Richardson

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