End the iOS Device Support Session

The customer can terminate the session by tapping the red X. This will prompt the user to confirm that they want to end the support session.

When the session is ended by either the customer or the representative, an alert will notify the customer that the representative can no longer access their device. The Bomgar iOS customer client does remain installed after the termination of a support session so that if the customer needs support at a later time, the Bomgar app does not need to be reinstalled.

Bomgar is the leader in Secure Access solutions that empower businesses. Bomgar's leading remote support, privileged access, and identity management solutions help support and security professionals improve productivity and security by enabling secure, controlled connections to any system or device, anywhere in the world. More than 10,000 organizations across 80 countries use Bomgar to deliver superior support services and reduce threats to valuable data and systems.