Brokerage Customer Service

Job details:

Helping and providing customer service is your style! You instinctively have the ability to problem solve and work effectively right? If so, we’re looking for a Brokerage Customer Service Agent for an insurance company in Winnipeg. If you are inspired by helping and enabling others and enjoy supporting end users, then this position is for you!

What You Will Do:* Respond to contacts from Insurance Broker Help Desk customers * Perform classification and initial support of incidents* Resolve incidents or escalate to appropriate Tier II teams* Participate in process improvement opportunities* Other clerical duties as assigned

Must Haves:* A minimum of 1-3 years’ experience working in the insurance industry* Strong organizational and problem solving skills* Good accuracy and attention to detail * Adaptive to change and able to manage stress * Strong verbal and written communications skills

Let’s Talk!If you’re interested in this position, please send a resume to Courtney Czezowski at cczezowski@pinnacle.jobs, quoting the job number 7938.

Great companies are built with great people who make a difference. Our passion is finding those game changers who make that difference. Pinnacle was founded on this simple principle in 2002. Our success over the past decade is a direct result of our ability to connect top candidates with top clients. Today Pinnacle has 25 specialized recruiters who continue this vision. We are Manitoba’s largest recruitment firm only because we treat every candidate like they’re our only candidate.