To delete songs from your device follow the steps below You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there.Either under sync panel in your windowsmedia player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.To format it..on your device..go under..menu, setting and there should be a format option option there..let me know if that doenst work for you...Hope this helps

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The files are not deleted from the device but moved to the recycle bin. To completely remove the files from the MP3 player, use the following procedure:

1. Open Windows Explorer by double clicking the My Computer icon on your desktop.
2. Click on the Tools menu and select Folder Options.
3. Select the Tab View and check to select the Show hidden Files and Folders option.
4. Navigate to the device. A folder called recycle bin is available. Completely remove this folder from the device.Once the recycle bin folder is removed, the files are completely removed from the device and the free space is available.

MP3 players can only play music files in mp3 file format.
You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.Click on this link for instruction on converting music files to mp3 file format:- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

Even i had the same problem and i could solve it.
Try this1) Open a Command Prompt window and leave it open.2) Then, Close all open programs.3) Click Start, Run and enter TASKMGR.EXE4) Go to the Processes tab and End Process on Explorer.exe.5) Leave Task Manager open.6) Go back to the Command Prompt window and change to the directory the AVI (or other undeletable file) is located in.7) At the command prompt type DEL where is the file you wish to delete.8) Go back to Task Manager, click File, New Task and enter EXPLORER.EXE to restart the GUI shell.9) Close Task Manager.

When I had the same accident this is what worked for me. I disconnected my sandisk player from my computer. After waiting until the sandisk software completed it's termination programming, I re-connected it to the computer.

Because I use Microsoft Windows XP, a window pops up asking if I want to open the device in Windows Explorer. Answering "yes" and then selecting the "Folders" from the tabs at the top of the window will display the sandisk along the left column as "Sansa e250". By double clicking on the folder labeled "PPI NAND" a drop down list of subdirectory folders should be displayed. If the folder "MUSIC" is not there, you will need to create a new folder and label it "MUSIC".

Here is how to create a new folder.
With the folder "PPI NAND" highlighted, move the cursor up to the upper right hand corner of the "Windows Explorer" window and select the tab "File". From the drop down menu select " New Folder ". This should cause a folder to appear in the window to the right of the "Sansa e250" window. The new folder should be highlighted and labeled "New Folder". Select the "New Folder" and rename it "MUSIC". When renamed, select the PPI NAND folder and the new folder "Music" should be listed as one of the folder in the subdirectory. If so, you can select it to see if the Music folder contains and music files. If not, you will need to copy or drag your files into the new "MUSIC' folder.

Once I did all of this and disconnected my sandisk player, the player and let the software complete the programming work before shutting it off, it worked fine. My original problem was caused by shutting my sandisk player off after disconnecting it from the computer before the sandisk software completed its work.

1 put on hold and hold record button while u turn on (your sansa is now in recovery mode)
2 connect your sansa to your comp via usb cable a box should show up saying the firmware version
3 close the window and disconnect your sansa (it will restart)

if that doesnt fix your problem try this...

1 connect your sansa to comp via usb cable
2 right click start on windows desktop go to explore
3 scroll down to your sansa's drive rifght click it go to properties
4 go to tools tab and click "check now" under error checking will take awhile and will erase your memory on the sansa but it will probably work again

Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
connection.
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
e200\...\MUSIC folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).

If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.

If you have the manual in digital form, please post it on this site.
Search the manual for a way to reset the device, if you can't find it try disconnecting it from any power source(AC, batteries, etc) for a few days.
On showing Hidden files/folders: from windows explorer, while inside the GPX external drive- click on tools>folder options>view>hidden files and folders
Good luck