Our revolutionary approach to smart city transformation places happiness, not technology, at the core of our strategy.

Our revolutionary approach to smart city transformation places happiness, not technology, at the core of our strategy.

We have crafted our strategic goals around for thematic pillars. We envision a city where our resources are always optimised and everyday life services work together; where we protect both our people & our information so we can enrich the experience of every person in our city.

Our revolutionary approach to smart city transformation places happiness, not technology, at the core of our strategy.

Our work spans six citywide dimensions, delivering impact across all sectors and industries. We aim to lead globally in the Smart Economy and Smart Living dimensions, fueling entrepreneurship & global competitiveness and enhancing quality of life for all.

Our revolutionary approach to smart city transformation places happiness, not technology, at the core of our strategy.

Dubai is a unique mix of greenfield and brownfield opportunities for smart city transformation. Our smart city blueprint impacts each architectural layer of the city - from infrastructure to applications.

Dubai has a long history of pioneering technology transformation. Our smart city approach is built on this current state and paired with an in-depth analysis of global best practices.

Dubai already hosts an exemplary array of smart services and smart initiatives. With our strategic partners, we conducted an audit of all city services and infrastructure to understand readiness and opportunities for smart city innovations.

Dubai has a long history of pioneering technology transformation. Our smart city approach is built on this current state and paired with an in-depth analysis of global best practices.

We conducted an in-depth analysis of best practices for smart cities, globally. Our benchmark report organises best practices in alignment with our strategy, spotlighting opportunities for Dubai.

Dubai has a long history of pioneering technology transformation. Our smart city approach is built on this current state and paired with an in-depth analysis of global best practices.

The culmination of our efforts is a technical blueprint for achieving our smart city vision. We have created the first citywide guide to smart transformation, ensuring seamless, unified approach to enriched quality of life for all.

Dubai has a long history of pioneering technology transformation. Our smart city approach is built on this current state and paired with an in-depth analysis of global best practices.

Together with our partners, we are executing an ambitious roadmap to support over 1000 smart services and 100 smart initiatives by 2017. The first edition of our roadmap is now available, identifying over 500 initiatives and services — with even more coming soon.

Cities are not measured by swipes or clicks, but by people’s happiness. We measure impact by the smart services and initiatives available from our partners, improving experiences for all.

A citywide smart transformation is made possible through collaboration with partners across all sectors. We are currently working with 9 public sector partners and 2 district developers to achieve our vision, with more opportunities opening soon.

Cities are not measured by swipes or clicks, but by people’s happiness. We measure impact by the smart services and initiatives available from our partners, improving experiences for all.

Browse the smart initiatives already by available by our partners, delivering impact across all city dimensions.

Cities are not measured by swipes or clicks, but by people’s happiness. We measure impact by the smart services and initiatives available from our partners, improving experiences for all.

Browse smart services available from our partners, creating more seamless, safe, efficient and impactful experiences for residents and visitors every day.

Cities must be designed to maximise happiness. Our initiatives impact individual happiness by enabling innovation across the private and public sector.

We believe cities must be design to promote happiness. The Happiness Meter is the first city-wide initiative to measure happiness at experience that a visitor, resident or citizen may have in Dubai.

Cities must be designed to maximise happiness. Our initiatives impact individual happiness by enabling innovation across the private and public sector.

The ultimate gauge of customer experience if happiness. Smart Certified is a first-of-its-kind certification program encouraging services, venues and practices citywide to adopt technology innovations improving experiences for all.

Cities must be designed to maximise happiness. Our initiatives impact individual happiness by enabling innovation across the private and public sector.

Introducing a global standard guidelines document for smart district developers. As a strategy document and reference guide, the Smart District Guidelines empower district developers and promotes a truly seamless city experience for residents and visitors.

Cities must be designed to maximise happiness. Our initiatives impact individual happiness by enabling innovation across the private and public sector.

We have partnered with the International Telecommunications Union (ITU) to craft the first-ever global performance indicator tool for a smart city. The Smart Dubai Index defines success across six city dimensions and 23 focus areas.

Cities must be designed to maximise happiness. Our initiatives impact individual happiness by enabling innovation across the private and public sector.

We are pioneering the world’s most ambitious and comprehensive data initiative. Our aim is not to have the most data, but to unleash he greatest value from data, creating new opportunities and improved experiences for all
.

Cities must be designed to maximise happiness. Our initiatives impact individual happiness by enabling innovation across the private and public sector.

The Smart Dubai Platform will be the secure hub of Dubai’s citywide Internet of Things network. All city data will be aggregated and analysed through the Smart Dubai Platform, powering real-time analytics dashboards for the city.

Cities must be designed to maximise happiness. Our initiatives impact individual happiness by enabling innovation across the private and public sector.

The Dubai Blockchain Strategy will help Dubai achieve the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, to create the future of Dubai, and make Dubai the happiest city on earth.

Cities are not defined by their geography, but by the people who live in them. We curate their smart stories here.

Innovations for happiness are improving experiences in our city, everyday We capture these city stories, driven by the people and business of Dubai who are contributing to the Smart Dubai vision. Stories are curated monthly. Have a city story to share? Email your case study to stories@smartdubai.ae

Cities are not defined by their geography, but by the people who live in them. We curate their smart stories here.

Our partners are fundamental to achieving our transformative vision. We celebrate the contributions of our partners to enhancing quality of life for all residents and visitors. Stories are curated monthly. Have a partner story to share? Email your case study to stories@smartdubai.ae

Cities are not defined by their geography, but by the people who live in them. We curate their smart stories here.

The Smart Dubai Office has launched an electronic platform dubbed “Dubai Now” during an interactive workshop titled “Smarter Together”. The platform is meant to act as a one-stop shop for all government services in the Emirate of Dubai.

The state-of-the-art platform is the latest in Smart Dubai’s range of smart services; it complements the Dubai Now app – the integrated platform for the city’s services that cater to individuals – which was launched by Smart Dubai in 2015. All services available on the application will be integrated into the Dubai Now website. The step aims to facilitate round-the-clock and easy access to best-in-class services through new channels, which will reflect on the happiness and satisfaction of the residents and visitors of Dubai.

Her Excellency Dr Aisha bint Butti bin Bishr, Director-General of the Smart Dubai Office, attended the workshop, along with H.E Wesam Lootah, CEO of Smart Dubai Government, as well as representatives from some of the most prestigious private organisations in the country and members of the media.

H.E. Dr Aisha noted that the initiative echoes the ambitious vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to transform Dubai into the smartest and happiest city in the world. It also follows directive from H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai’s Executive council, who has called for aggregating all of Dubai’s government services in one place, and to position Dubai as a model for smart and happy cities.

“The Dubai Now platform highlights the importance of close cooperation between government and private entities to offer smart services for Dubai residents,” H.E. added. “Building smart cities requires consolidation of efforts among all relevant organisations, to offer best-in-class services. This will ensure top-of-the-line experiences for all users, which helps achieve the Happiness Agenda set by Smart Dubai.”

For his part, H.E. Wesam Lootah said: “By launching Dubai Now, Smart Dubai will work to consolidate and harness efforts among all government entities. We will spare no effort to provide cutting-edge smart services for users. At the same time, we will encourage government entities to strengthen cooperation and provide a unified centre for services in Dubai, one that caters to companies and individuals alike, allowing for government entities to add or upgrade their services directly.”

“Dubai Now is a comprehensive platform providing more than 55 services from 24 government departments, as well as semi-governmental and private entities in Dubai,” H.E. Lootah continued. “The platform is an extension of Dubai Now’s smart application, which allows customers to access government services easily and seamlessly all from one portal. Smart Dubai continues to drive digital innovation in services to ensure their accessibility to all categories of customers.”

The Dubai Now platform targets all members of the public, the business sector, and visitors. It compiles government services and integrates them in an effort to provide easy and smooth access. The platform includes 11 categories of services: security and justice, public transport, payments and bills, visas and residence, driving, health, business and employment, education, housing, Islam, and miscellaneous.

The smart services provided through the platform include locating the nearest car registration centre; payment of traffic violations, water and electricity bills, and Etisalat and Du fees; topping up Salik and Nol cards; accessing Dubai Customs accounts; and services such as “Ajari”, “Makani”, and “Criminal Case Look-up”. The platform also allows users to donate to Dubai Cares, Al Jalila Foundation, and others.

In addition to facilitating access to services for the general public, Dubai Now allows participating government entities to more easily develop their services, and to choose their designs using a smart library with extensive insight into service design and development. Developers will be able to offer services via the platform, as long as they abide by previously set standards. The Smart Dubai Government then approves the services added to the platform, which is set to soon be open to private companies – this serves to crystallise the cooperation between the public and private sectors in the city.

Dubai Now was named Best Mobile Government Service in the UAE at the World Government Summit 2016, as well as the Best Government Mobile Application in Dubai and the Northern Emirates at the dot Gov 2016 Awards.