How to be an Informed Buyer

Existence – For how many years has the company been in business? For how many years has the company been installing the particular technology?

Warranty – What warranties are provided by the product manufacturer? Are there warranties provided by the installer?

Knowledge of financial offerings – Is the business able to explain local incentives, tax credits, and local bank financing opportunities that may be available to you

Responsible pricing – Does the cost estimate support a liveable wage?

Knowledge and expertise in the field – Does the business have licensed or credentialed staff who will be reviewing or participating in the project? (E.g. NABCEP Certification, Specialty License, Masters Electrician, Plumber, an approved Vermont Partnership Program Partner, etc.).

Insurance – Does the business have General Liability Insurance, Workers Comp Insurance, etc.?