Summary

It is the people that make the practice what it is – including physicians, nurses, receptionists, billers, and everyone in between. The people in your practice are also the most expensive aspect of your practice – both from a cost standpoint as well as the amount of time it takes to manage them.

This module will help you manage the people in your office.

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For practices applying for accreditation as a Patient-Centered Medical Home (PCMH), the ACP Practice Biopsy questions address the NCQA PCMH 2014, URAC, and draft Joint Commission standards to support you and your team.