Sustaining Member Program Management

Managing Sustainers has never been easier

Allegiance gives you numerous tools to support your sustainer solicitation, upgrade, and retention efforts. From helpful visual details like displaying highlighting sustainer accounts in the search window to special codes to prevent sustainers from being selected to receive renewal notices, Allegiance is reducing the manual labor, eliminating headaches, and streamlining sustainer management.

By simply setting the Auto Renew button to Active, any account can be instantly coded as a Sustainer and once the existing pledge is paid, it is automatically coded complete and a new sustainer pledge is created for that account.

A link to the original pledge is always maintained for better tracking of lifetime value and changing donation levels. Identify sustainer problems as they are occurring and access the accounts to handle them from a new monitoring dashboard.

KUT currently has close to 70 percent of its members as Sustaining Members. These ongoing, monthly donors give almost $170,000 each month to the station. Allegiance was able to adapt certain reports and functions within the fundraising system to enable our success with sustaining members. Based on the modifications to the database, KUT saves on average $20,000 each month because we can recapture members whose cards have failed. Allegiance allowed us to be on the cutting edge of technology by listening to the problems clients were having with their sustainer programs and then instituting changes. Just another way that Allegiance enables our success – listening to clients and making changes as necessary.”

Holly Gaete|Associate Director of Development - Membership|KUT and KUTX,Austin, TX

Allegiance will host your software in a hardened and secure data center to provide continual access to your data. Our robust computing engine and data storage vault ensures you will get the most value from your investment in Allegiance.