FAQS

What is Afterpay?

Afterpay is a payment method that offers interest-free payment plans for your online purchases. Afterpay settles your payment up-front with Anaconda so you can enjoy your purchase straight away! Simply purchase what you want today and pay for it over four equal fortnightly instalments.

Who can use Afterpay?

Any Australian citizen or permanent resident who is 18 years or older may be eligible for an Afterpay account. You will need to have a valid and verifiable email address and mobile phone number and use an Australian credit or debit card to make the purchase.

How much does it cost?

You will not be charged a fee when you choose Afterpay as your payment option. You are required to pay your instalments directly to Afterpay within the payment schedule. Late fees are applied if the payment due is not received by Afterpay. Visit the Afterpay website for further details.

How do I make repayments & when are my instalments due?

For customers using Afterpay for the first time, you will be required to provide your payment details and make your first payment at the time of purchase. The remaining three payment instalments will automatically be deducted each fortnight over the remaining six weeks.

After your first purchase transaction, each subsequent payment instalment will be debited 14 days later, unless voluntary payments are made. Afterpay automatically deducts the payment instalments from your debit or credit card each fortnight.

You can log into your Afterpay account to view your payment schedule at any time and make a payment before the due date.

Is there a minimum order value for Afterpay?

Afterpay can be used for all online orders above $50 and below $1200.

When will your order be shipped?

When you pay with Afterpay, your order is processed by our fulfilment centres and delivered to you in accordance with our delivery times.