Online Shop improves these processes at Emmi, the largest Swiss dairy producer

Intelligent spare part management is indispensable to guarantee the availability of the facility 365 days a year.

The results

Support for metrological design

Fast and easy reordering of measuring devices

Improved availability of the production facility

Emmi is the largest Swiss dairy producer and one of the most
innovative premium dairy facilities in Europe. The 5000 employees at the Dagmersellen plant produce powdered milk, mozzarella, cottage cheese and ricotta for the retail, food services and food sectors.

Using the Online Shop delivery times and prices are immediately visible and time-consuming inquiries can be significantly reduced.

Customer challenge

Production at Dagmersellen is seven days a week, 365 days a year, so intelligent spare part management is indispensable to guarantee maximum availability of the facility. An important part of this spare part management is the fast restocking of spare devices, spare parts and consumables.

Our solution

The Online Shop helps with this by allowing simple, efficient reordering through the use of product lists. As a result employees throughout the organization benefit from the advantages and reduced effort of using the Endress+Hauser's Online Shop.

Solution details

Endress+Hauser’s Online Shop brings benefits across the organization. Maintenance employees benefit when replacing or sourcing new instruments as products can be quickly and easily configured. Delivery times and prices are also clearly visible to simplify budget planning. Once complete, product data can be forwarded to the purchasing department.

Order directly online

Orders can be placed directly via the Online Shop in line with agreed pricing conditions and, using the online tracking facility, orders can be viewed at any time to determine order status.