To my mind you are either less busy than everyone else, or a hugely dilligent person.

Also I'm not sure if you're having a moan about other people not responding but for me I've mostly stopped trying to answer the ones that can be answered with the 'it depends' resonse. Now and again I get a slight rush of inspiration but when there are questions about password resets and how many people there should be on the service desk I'd rather do some some real work (and that's desperate!).

Unless there's more interesting topics debated then the forum will lose interest. If it continues to just be mainly inexperienced questions then it's hard to get excited and repsond. In fact that's why I was keen to moan about the rain the other day.

My personal beef is that no one here takes v3 seriously (and I'm not saying I do!) - that, at least ,is where there is room for more stimulating discussion. Is it useable or realistic? How would you go about implementing it etc. But no, let's talk about password resets again. And you don't need ITIL for that...

I am relatively new to the the forum and I think within a week or so, I will have read every post here...

I think the forum is great and have already learnt new ideas and views from people but to be honest I can see your lack of motivation!

I guess the forum does not create enough awareness to be hustling and bustling with questions and challenges!

Hotukdeals is what everyone seems to be talking about and the forums are pretty good! Remotely like this forum, it has nothing to do with ITIL! lol. Sorry, not plugging but just trying to help you prevent doing any real work!!!

Well, I like this forum, and I like the posts. If you're a change manager like me, chances are you are working in a team of 1, and I've found the forum a good place to bounce ideas around, and if I feel I can contribute then I will.
But if someone doesn't bother to a)do some basic research or b) think about what it is they want to know or talk about, then they deserve to be flamed at the very least._________________DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell

Yeah, good point about those of us without teams. Change Managers have that awkward balance of trying to cajoling everyone along in the right direction, but being a bit of a bastard when necessary too.

So in some respects your efforts to build good relationships can be undone rapidly and then you have to start again. Good Change Managers who understand this and can handle it are gold dust.

Well, I've answered 0 posts in the past several months. But even when I have been active, I've had no patience with the exam questions, the certification programme questions etc. Your patience is exemplary.

UrgentJensen wrote:

Unless there's more interesting topics debated then the forum will lose interest. If it continues to just be mainly inexperienced questions then it's hard to get excited and repsond.

I'm also here for the more interesting topics.

If things get boring we can always reopen the eternal "Process vs Procedure" thread.

I'd rather open the chipmonks or spaniels debate. This is raging across IT at the moment and heard that a group of militant chipmonks recently downed toods at the introduction of a canine Incident Manager....

Has anyone worked anywhere where most ITIL processes are functioning to a relatively mature level?_________________Did I just say that out loud?

I'd rather open the chipmonks or spaniels debate. This is raging across IT at the moment and heard that a group of militant chipmonks recently downed toods at the introduction of a canine Incident Manager....

I'd rather open the chipmonks or spaniels debate. This is raging across IT at the moment and heard that a group of militant chipmonks recently downed toods at the introduction of a canine Incident Manager....

What were they doing with the toads in the first place?

That a toothsome thought?_________________"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718

I come on this forum as a relatively in-experienced ITILer looking towards people i see as hugely experienced in the ITIL world.

I ahve had training between 3 and 5 years ago, and as my company is so divorced from the ITIL world, i lose alot of the knowledge i picked up from the courses. I do not have the luxury of having all the books to hand, neither the time to search through a breeze block book to find something that skirts around my question and doesnt really answer it following the "ITIL is not prescriptive" line.

When i come on here, i may ask what seems to be a stupid question to you guys, but to me its something i may never have experienced in the past, may have been taught about in a 3 day course some 5 years ago or something i have become confused with because of my companies insistance on doing it "their way" rather than ITILs.

I dont expect to be flamed for anything. you wonder why these forums are quiet? Thats exactly it. Look at any busy forum, they are created to provide friendly advice to not so experienced people, from the supposed guru's of the subject.

I understand it may be frustrating to re-answer old questions but if you guys want this to be busy...then you have to learn to suffer fools better

Not having a go at anyone here, as i have never experienced flaming myself. I understand both sides of the argument, it just depends what you want this forum to be really chaps