Privacy Policy

Privacy Policy

Last updated 22 June 2019

Our updated privacy policy is designed to provide you with greater transparency of your personal data. This website is owned and managed by Wired Living Pty Ltd ("Wired Living"), trading as Easy Name Change.

Consent

By consenting to this Privacy Policy you are giving Wired Living permission to process your personal data so we can send you personalized name change documents. We explain why we need your sensitive data, how it is stored and when your data is securely deleted in this privacy policy.

What data do we collect?

Wired Living only collects the information we need to provide you with a personalised name change kit. You will always know what information is being collected, as you will provide the information as part of using our service for the legitimate purpose of changing your own name.

As part of providing you with our most basic service, we must have your full old and new names, mailing address, email and phone number at a minimum. You have the option to select companies and enter account numbers. You can choose not to provide account numbers without compromising the quality of product you receive from us.

Lawfully holding your data

It is our policy to always securely delete all your company sections and account numbers within 3 months from when you registered or finalized your kit, whatever is more recent. We hold this information for the purpose of providing follow up service, for example, if you need your kit altered.

We will always hold your names, contact information and transactional information for the purpose of identifying you as a customer of Easy Name Change. If you would like this data securely erased you can email us and we will ensure your records are securely erased within 20 working days. Once this happens we will be unable to identify you as a prior customer.

Payment data

Easy Name Change only offers payment via Braintree Australia, a PayPal company. Only Braintree holds your sensitive payment information. As the merchant, we do not get visibility of your account or credit card information. We can't force a payment either. For more information on Braintree’s security and privacy policies visit https://www.braintreepayments.com/en-au/legal/braintree-privacy-policy. Wired Living independently holds what information is provided by Braintree. This only includes the payment amount, currency, time and transaction ID.

Third parties

Wired Living do not share any data with any third parties, with the exception of transactional data provided by our payment provider.

Right to be forgotten

Wired Living will erase all your personal data on request. Any registered user simply needs to email Easy Name change via the contact page and ask. For paying customers this means we will no longer be able to confirm you as a prior customer of Easy Name Change

Data Portability

On request you can receive all personal data we have on file for you at no charge. We will always provide this within 28 days.

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Testimonials

Thank you Genevieve this is fantastic. It's only taken me 12 months to get this done due to all the research I did not have time for. You've made my life easier..

Mirela M.

Easy Name Change - you guys rock! Thanks for literally saving me half a day. It was so easy! Am telling all my friends! Thx again!

Sarah Van Gils

Just wanted to say thanks SO much! Your website was easy to use and the letters provided made the whole name change process so much quicker and easier. What a buzz to find such a professional service who do exactly what they say they will! You guys are a godsend.

Jade

Thank you! I have received my change of name kit today and am very happy. It will give me hours more time to do something else as all the information kit is so useful and set out wonderfully. Thank you I will certainly recommend you to friends

Toni

I really appreciated this service it has been a lot easier doing it this way

Tamara

Great service - best $70 I've ever spent! Quality of info provided was great and very clearly set-out.

Nicky

Your service was great. It saved me a trip to Newcastle and a lot of paperwork. If I knew it was so easy I would`ve changed my name years ago.

Stacey

I think you are providing a great service, because even if I choose not to go ahead with my name change I know that I have looked at the possibility and will not regret my decision later on. It gave me the opportunity to really evaluate my desire to change my name against the real or imagined need to change my name.

Lorraine

Thank you for the service your company has provided. I will recommend you people. You have made it very simple to do.