Kolkata Netaji Subhas Chandra Bose International Airport is located at Dum Dum, 18km (11 miles) to the northeast of central Kolkata.

Airport code

CCU

Driving directions

From the centre of Kolkata, take Acharya Prafulla Road, then turn right onto Bidhan Nagar Road. This road joins Route 1 (VIP Road) which leads directly past the terminal entrance.

Car rental

Car hire counters are located in the arrivals area of the international terminal. International operator Avis is represented at the airport, along with local company Wenz. It is highly recommended that any travellers wishing to hire a car also hire a driver, due to the poor road conditions and lack of traffic regulations.

Public transport and taxis

Bus: West Bengal Surface Transport Corporation (WBSTC) operates and air conditioned bus service from the airport and various locations in Kolkata. The bus service starts at 0800 and the last bus departs from the Airport at 2130 Hrs. The WBSTC counter is located in Arrivals (tel: +91 33 2511 8238).Taxi: Pre-paid Taxis (Yellow Taxi) are available at NSCBI Airport around the clock, and are managed by Bidhannagar Police. Pre-paid Taxi counters are available in the Arrival Level between Gates 3 and 4 (tel: +91 33 2511 1201).Rail: The airport railway system is currently in a state of flux as it undergoes a period of change, with the old railway system set to be replaced by a new metro line that runs into the city. Currently the old railway line is still running, and the metro line is only operational on one of the six planned lines. It’s assumed that when all six lines open, the current over ground railway will close. Check the airport website for updates on the current travel situation.Overground: The overground track connects the airport's Biman Bandar station to the centre via Dum Dum Junction and Majerhat Station, running from 0630 until 1830 (with one final train to Sealdah junction, also located in the centre of the city, at 2227). The journey time into the central stations is roughly 15-30 minutes. As with any train travel in India, trains are subject to delay and passengers should arrive at the platform well before the scheduled departure time. More information is available on the Indian Railways website (tel: +91 97 1763 0982; www.indianrailways.gov.in) which also provides a surprisingly accurate live train monitoring service (enquiry.indianrail.gov.in/ntes).Metro: Currently, The Metro Railway runs between Dum Dum station and the city centre, every 10-15 minutes from early morning until around 2200. Check the airport website to find accurate up to date information about the metro system.

Car parking

Parking facilities at the airport is one of the areas currently undergoing changes. Currently there are 250 parking spaces on-site at the airport, with both long- and short-term options available.

Information and help desks

Information desks are available in both terminals.

Airport Facilities

Money: Banks and bureaux de change are located within the terminal. Communications: A Wi-Fi service is available at the airport granting passengers free access to the internet for a 30 minute period. Additionally, several internet cafés are located within the terminal. A post office is also located within the terminal complex.Food: A selection of eateries are housed in the terminal building with options including coffee chains, bakeries and restaurants serving Indian and oriental cuisine. Shopping: There are small duty-free shops and newsagents in both terminals. Gift shops selling handicraft items are available in the international terminal.Luggage: Luggage trolleys are available free of charge and a left luggage service is available. A lost and found service is available for passengers who have misplaced items within the terminal (tel: +91 33 2511 8036).Other facilities: Other facilities at Kolkata Netaji Subhas Chandra Bose International Airport include childcare rooms and a medical service, offering first aid and assistance in dealing with minor emergencies.

Conference and business facilities

There are three lounges at Kolkata Netaji Subhas Chandra Bose International Airport but no conference or business facilities. Any passengers requiring business facilities should head into central Kolkata where a number of large hotels, including the Swissôtel Kolkata (tel: +91 33 6626 6666; www.swissotel.com), offer these services.

Disabled facilities

Facilities for the disabled are basic at Kolkata Netaji Subhas Chandra Bose International Airport, although there are wheelchairs available for use by physically disabled travellers. Any passengers who may require additional assistance are advised to contact their airline before travelling.

Airport hotels

There is no on-site hotels at Kolkata Netaji Subhas Chandra Bose International Airport; however, temporary accommodation is available to passengers undergoing a stopover at the airport, with a number of rooms available for a maximum of 24 hours, housed in a building 500m (1640ft) from the terminal building. For long-term accommodation, travellers will need to head into the city centre where a large choice of hotels are available to suit all budgets.