This item is normally in stock in our Rochester, NY store and will be shipped in 24-48 hours after the order is processed. If the item is not available the lead time will be 7-10 days unless we notify you of a longer lead time.

Returning Merchandise to Us

Send your merchandise (unless it is a new plumbing item, or floor & wall tile) back to us with a copy of your invoice, our address is:

Period Bath Supply Company528 South AvenueRochester NY 14620

Please package your items carefully for return shipment, and ensure all parts and screws are included in your return. If you'd like to exchange your merchandise for another item, please note that in your return package.

We apologize, but we cannot refund shipping fees. You do not need an RGA or RMA to return any items to us. All returns on shipped merchandise will be subject to a 20% restocking fee when returned within 30 days of receipt of order, if returned with original packaging and all parts, in new condition. Please see the exceptions to this policy listed below, on new plumbing items or floor & wall tile. New items returned between 31 and 60 days will be subject to a 25% restocking fee. New items returned between 61 and 90 days will be subject to a 30% restocking fee. New items returned after 90 days, are missing any parts, screws, or packaging; are subject to a 40% restocking fee. We reserve the right to not accept returns that we receive 120 days or more from the date of purchase. Refunds will be posted to your account within 14 business days of receipt of your return.