Shopify Now Offers Ecommerce Policy Templates

Privacy, Service, and Refund policies can be critically important to your ecommerce store – both for your legal protection and that of your customers. But writing these policies yourself can be difficult, and hiring a lawyer to draft them is expensive. Don’t worry – Shopify has your back. Our new policy generator in your store's dashboard makes it fast and easy to create custom policies for your store. And best of all, it’s free! Read on for a breakdown of the 3 different policy templates we now offer, and why your store might need them:

Why Do I Need a Privacy Policy?

It’s the law. In the United States, Canada, the United Kingdom, Australia, and New Zealand, there are legal directives that require websites to post privacy policies.

Many online consumers are worried about protecting their personal and financial information. A privacy policy gives them confidence that they can trust you with their info.

If your store has a payment gateway, they will likely want you to have a privacy policy before they approve you.

Terms of Service

A Terms of Service is a list of rules that tell visitors what they are and aren’t allowed to do while visiting your online store (such as hacking, spamming, or posting obscene comments). You’ll also see this policy referred to as “terms and conditions”, “terms of use” or “terms.”

Why do I need a Terms of Service?

It reassures your customers that they won’t be exposed to spammers, viruses or obscene comments.

If there’s a disagreement between you and a visitor, it can protect you from being sued.

Again, certain payment gateways require all ecommerce stores to have a Terms of Service as a part of their approval process.

Returns and Refund Policy

A refund policy lets your buyers know what to do if they’re unhappy with their purchase.

Does this come with Facebook Ad Credits for existing users? Just kidding.

Caroline

August 01 2012, 04:23PM

Two weeks too late.

Mike

August 01 2012, 04:59PM

AWESOME!!! Excited to see this!!

mark

August 01 2012, 05:32PM

You guys are the best. We love you !!

Regina

August 01 2012, 08:36PM

Wish this had been available a couple of weeks ago when I slaved all morning creating my own privacy policy.
This is great though.
Now, how about creating a contact form my customers can fill out on my store. :)

Fred Perrotta

August 01 2012, 09:44PM

Thanks for adding this. So awesome. I used other templates and generators in the past but prefer using Shopify, a company I trust, rather than random sketchy websites.

Rodney

August 01 2012, 09:59PM

Who’s complaining? Some people I swear. Thanks Shopify, you guys are really going the extra mile to see that we all are successful. Regina, in regards to the contact form, you can find those all day on google. Try www.foxyform.com. I used it and it works great. Check it out http://www.gogoshack.com/pages/contact

JP

August 02 2012, 12:09AM

This is so cool, I was looking for these policies tonight & you’ve made it available.

Ashish

August 02 2012, 05:26AM

Just in time. Was about to drill my brain over terms n condition. Thanks.

Basketball Megastore

August 02 2012, 07:58AM

This is really cool. Above and beyond the call of duty in terms of what Shopify offers to their users. Fantastic service.

Rick Davies

August 02 2012, 11:14AM

Roxy! Nice one.

Bergstrom Originals

August 02 2012, 02:08PM

This is great! Although, I did manage to create my own….this now makes the task much less daunting! Keep up the great improvements :)

The Squawk Shoppe

August 02 2012, 02:34PM

This is fantastic! These are things that save us money on lawyers. Nicely done.

Bethany

August 02 2012, 04:02PM

Ya, Facebook sucks. Shopify rocks. Keepup the good work.

Alysa

August 02 2012, 07:24PM

You guys are fantastic! Best online service i have ever used! …like actually!

Roni

August 02 2012, 08:01PM

This is amazing and perfect timing—rock stars, you are

Eric

August 03 2012, 09:14AM

Nice. So where exactly do these show up to the customer?

Mark

August 03 2012, 09:55AM

Eric, they show up the footer of the checkout http://cl.ly/IW1l

Kate

August 03 2012, 11:58AM

Amazing!! Thank you! :)

Craig

August 03 2012, 10:26PM

This is great. Does anybody have any advice on how I turn the link text to another color? They are automatically black it seems, and my background is black. So the footer links are there in checkout, but invisible.

Paul Talarico

August 06 2012, 11:30PM

Thanks Guys. Very helpful.
Really appreciate the constant support and tools.
:-)

Devan Walding

August 07 2012, 01:38AM

Fantastic. It is great that Shopify is continually trying to make their service better and never satisfied with what they have. This is why I continue to support this platform.

Kevin Englund

August 22 2012, 04:20PM

Perfect I was just about to spend money to have a lawyer do up some policies. Great news.

Marni

August 27 2012, 08:44AM

You guys are stars! Finally someone wants to actually help their customers rather than take money off them, hence why I love Shopify and continue to support everything they do since I’ve been a part of their community :’).

Jesse

November 08 2012, 03:35PM

Thank you so much for this. Saved a tremendous amount of time and hassle!

Jack

June 14 2013, 02:20PM

I wish I had found this before I paid someone to have this done. Thank you and I’ll probably be using yours.. LOL

Suzanne

August 15 2013, 04:37PM

This is great but where can these be viewed on my website?

Copper Whispers

February 27 2014, 08:07AM

How would you put these Statements on ALL pages, and not just the Checkout page?