Then enabled "Allow users to change their web statistics generating software" - which is a cPanel Pro feature. But nothing seems to work so far. Does anyone have any idea what is going on? I am running cPanel 9.9.8-C115 on CentOS3.3.

/scripts/rrdtoolinstall (I noticed that ncftp is not installed in my system at the time running this command. So, I installed ncftp and ran this command again)

chmod 711 /usr/local/apache/domlogs

/scripts/runlogsnow

/usr/local/urchin/bin/urchinctl start

That fixed the whole problem. However, when I upgraded urchin 5.6 to 5.7 - I was getting an error message, when trying to view the urchin log -- "Unable to access configuration or direct linking is off". This was fixed by logging in

Urchin Admin Panel > Configuration > Urchin Profiles > Profiles

and selecting the edit button for respective accounts followed by clicking the update button buttons and then I logged off from Urchin Control Panel. I ran the following command as root:

/scripts/runstatsonce

/usr/local/urchin/bin/urchinctl restart

That fixed everything. However, I still have some problem. I see only 0 (Zero) - if I try to view the logs of individual profiles from Urchin Control Panel. It's working fine though from WHM or cPanel...