Visual Studio Subscriptions: Resend Email Assignment Workaround

Overview

When a subscription has been assigned on the VLSC and the subscriber requests the Assignment Email to be sent to them again, a workaround has been identified to retrigger the Assignment Email notification. Newly assigned subscriptions will generate the Assignment Email automatically.

When should users complete the steps described below?

when users request a new Assignment Email notification

when the notification is not sent for any reason.

Who should follow the steps below?

Super Admins

Administrators

How to Resend the Assignment Email

When a subscription has been assigned on the VLSC and the subscriber requests the Assignment Email to be sent to them again, a workaround has been identified to retrigger the Assignment Email notification.

In order for the system to generate a new notification, it will be necessary to edit the subscriber’s email information once; and change it back to the original email on the same transaction. This will create an instruction that will automatically retrigger the notification, so the subscribers can obtain the Assignment Email again.