The junior researcher will be responsible for executing a bi-weekly testing program, again with small-business sellers. These users are fascinating and very diverse, so we need someone with a strong analytical mindset to pull apart hidden patterns in their responses and who can grow into a fantastic product partner.

The eBay Design Research team is rapidly growing. I lead the team for Selling and Payments, and in the last 12 months alone we have grown from three to eight (once we have filled these roles). The whole Design Research & Strategy team is over 20 strong.

We’re focused on driving better decision making, with the support of the senior product leaders. For instance, we recently got funding for a role dedicated to “Seller Empathy” whose mission will be to dramatically increase the amount of seller contact that eBayers can get. (This isn’t the role I’m talking about above).

It’s exciting times and we’re looking for fantastic people who can help us on the next step in our journey!