Uncle Bob's Cares WhatOur Customers Think!

267 Customer Ratings

(4.7 out 5)

Helpful/Friendly Staff

4.8

Appearance/Cleanliness

4.8

Expectations

4.5

Satisfaction

4.7

Likely to Recommend

4.8

66 Customer Reviews

5.0 out of 5 stars

By Dolores

Dunedin, FL

November 29, 2016

Denise was very attentive to my needs, very professional ,courteous and knowledgeable about services offered by your company. Truly an asset to your company. I would highly recommend your services to others having a storage need.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Eileen

Columbus, GA

November 20, 2016

My rep was extremely helpful, very knowledgeable, walked me thru everything very professionally and I feel very strongly that all my beloved possessions are being kept by someone who truly cares about me and my precious belongings. Great rep. Thanks.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Bernard

Midland, GA

October 31, 2016

Service was great and associate was very pleasent

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

4.0

Recommend

4.0

4.8 out of 5 stars

By Polly

Jacksonville, AL

October 30, 2016

The rental went well. I was offered assistance for a rental truck and other needed items for moving. I am very happy with my experience with your company.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gary

Winter Springs, FL

October 4, 2016

Great service, extremely helpful!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Janice

Columbus, GA

September 18, 2016

The manager was very knowledgeable very helpful courteous and friendly

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Zachary

Seale, AL

July 26, 2016

Kind , curious, and professional is how I'd describe the service. The facilities are new, and clean. The dolly (though nice that there's even one complimentary) could use a touch of love if not a replacement.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Columbus, GA

July 24, 2016

thanks very much

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Christopher

Jupiter, FL

July 23, 2016

Great experience, thank you

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Rhonda

Columbus, GA

May 21, 2016

I appreciate the professionalism of your staff if I need anything

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Bennie

Burbank, CA

April 25, 2016

Vince and Regina are awesome!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Deidre

Columbus, GA

April 23, 2016

Keep up the good work.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robie

Butler, GA

March 31, 2016

I never had an issue with the staff or the facility. They always were happy to help and took their time to assist me and/or answer any questions. You just know good people and they are awesome. Even when it was time for me to leave, the attendant came from behind the counter to shake my hand and wished me well. I hate moving but I would def use them again if I needed to plus the storage space was very affordable.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Linda

Columbus, GA

March 24, 2016

Your employee was very nice and courteous. She explained everything so that we understood, showed us our space and we elected to have the monthly payments directly taken out of my bank account. She explained what to expect since it was in the middle of the month and that we would always get a reminder when the money was taken out.

Staff

4.7

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rosemary

Salem, AL

February 25, 2016

Both Vince and Renee are wonderful to work with and have been very helpful and friendly and accommodating.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kristy

Columbus, GA

February 11, 2016

I was greeted by Vince as soon as I entered the office. Since I reserved online, he drove me over to the unit he picked out so I could see it and approve before we completed the paperwork. He was very nice and explained every detail about directions to the storage unit and how to operate the lights, door, and lock. He answered all my questions and was not pushy with any purchases. This was a great experience.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lynn

Hamilton, GA

January 28, 2016

I came in the facility at the last minute on a saturday, panicing about getting a unit. The gentleman had no problem in staying over even though he was getting ready to close.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Beverly

Manassas, VA

January 24, 2016

We had NO issues while renting space there. The associates were always professional and friendly. Since we don't live there, we don't know people to recommend your facility.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Zach

Phenix City, AL

January 23, 2016

The manager at this location was phenomenal. He made the process so easy and made me feel comfortable that I was making the right decision.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Patricia

Evans, GA

January 20, 2016

I have never had anyone that was more thorough, as Vince was, regarding the storage facility or what was available or expected! He was very courteous and professional, as well as willing to answer any questions. Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Columbus, GA

December 27, 2015

I was explained how the rental agreement worked and given different options to rent. I was given the best deal for the price, not just what I wanted or asked for.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Freddie

COLUMBUS, GA

November 25, 2015

Very well please with the staff and services received at Uncle Bob's.
Freddie

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Jeremy

Waverly Hall, GA

November 18, 2015

I wish there were options to skip a months payment here and there. I have paid more in rental than the stuff is worth.

Staff

4.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

3.0

Recommend

4.0

5.0 out of 5 stars

By Cardia

Fort Benning, GA

October 28, 2015

Staff was very professional. I'm grateful for your service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Linda

Cataula, GA

October 23, 2015

Great staff

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Marcus

Columbus, GA

September 24, 2015

The Gentleman that worked at the space was so friendly and very informative. Any questions we had answered promptly and accurately. If he didn't have the answer he research and answer. If I ever need to rent again uncle Bob's will get my service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Phillip

Columbus, GA

August 24, 2015

nice people working there, very professional and wanting to help.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Luke

Columbus, GA

June 26, 2015

The associates were extremely helpful and even gave us numerous tips about safe storage without being prompted. There are a lot of things I didn't realize could attract bugs or ruin our personal belongings and it was nice to know this before packing and storing. It's obvious they care for their customers and want our storage experience to be a good one.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Shannon

Columbus, GA

June 26, 2015

Great Job

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By William

Santa Fe, TN

May 23, 2015

Keep up the good work! You guys are great!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Glory

Columbus, GA

May 13, 2015

Affordable. Clean. Friendly.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Cabot, AR.

April 27, 2015

Excellent facility with excellent security and employees.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Bruce

Columbus, GA

March 26, 2015

Vince was extremely courteous and helpful. I was allowed to relocate from one unit to another without any problems

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nancy

Columbus, GA

February 26, 2015

It's a great storage facility.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Raymond

Columbus, GA

February 26, 2015

An undeniable fact about any business is the quality of the people or employees. Uncle Bob's rating is excellent in this area. We were treated as we were a member of the family and for that I thank you and will continue to do business with Uncle Bob's Self Storage.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Earl

Columbus, GA

February 23, 2015

I was very pleased and felt my belongings were safe and secure and in a clean place

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Carol

Midland, GA

December 31, 2014

Everything was explained to my satisfaction. I felt extremely please with my expierence at Uncle Bob's.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Jena

Columbus, GA

December 31, 2014

neat, clean, reasonable price, good service

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sabrina

Columbus, GA

December 30, 2014

Exceeded my expectations. Ms. Davis remembered me and my needs and had me all set up!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Bradley

Morrow, GA

December 1, 2014

I was very pleased with my service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jacquelyn

Lawton, OK

November 26, 2014

I was very impressed with the cleanliness of the indoor storage building and unit. Exceeded my expectations. Also, lady at the front desk answered all of my questions and even informed me of different choices I had. Great service!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Erika

Columbus, GA

October 23, 2014

I LOVED storing my things here. The free truck rental definitely won my choice and business here. Afterwards the staff was ALWAYS friendly and helpful. I loved how the pay periods worked. I would definitely recommend this facility to others. Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Cassandra

Columbia, SC

October 10, 2014

I would have liked to receive an email confirmation of the transaction which included my storage unit#

Staff

4.2

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

3.4 out of 5 stars

By Valeria

Columbus, GA

September 26, 2014

Yes, I would like you all to know that your service was well appreciated, your location was welled maintained and customer service was also great. But I didn't like the fact that you do not prorate. I moved out of your location on September 13, 2014 and I had to pay for a full month of service that I didn't use. I thought that was unfair. That's 17 days of paying for something that I didn't have.

Staff

3.8

Cleanliness

4.0

Expectations

3.0

Satisfaction

2.0

Recommend

4.0

5.0 out of 5 stars

By Kay

Columbus, GA

September 7, 2014

Vince and Regina are ON it. You are lucky to have such a team

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Maria

Columbus, GA

July 23, 2014

If I ever need storage again I definitely would go back to Uncle Bob's.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Oliver

Columbus, GA

May 19, 2014

one time i did't lock my storage place right and they called my house to come and rectify the situation. if not for that call i might have had some things pilfered or taken. i was very amazed that they made such a thourough check of the individual storage spaces. quite happy with this business and its practices to maintain a high level of security for the customer.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Erica

Columbus, GA

May 8, 2014

I liked how neat and courteous the service was. I like how he was available to help me with options to choose the right space unit.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Columbus, GA

April 26, 2014

The Manager went above and beyond , as I am Disabled , He showed me the shortest routes and personally walked me through . He even talked me into getting a bigger more accessible unit that saved me money. He took time to find common ground for us to talk about , made me feel at home . I would highly recommend this facility , and will look nowhere else in the future.I could have spent hours conversing with Management . Great People !

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By James

Columbus, GA

April 16, 2014

I went to the Armor road unit and we couldn't find a unit to fit my boat. They went on line to the other place(#329) and they had one left of the size I needed. They had the paper work under way by the time I got there. Both places acted as one team. I like that.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Timothy

Columbus, GA

April 2, 2014

The staff were amazing, very helpful in getting everything set up quickly and answering all of my and my wife's questions.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Adele

Columbus, GA

April 1, 2014

I was with uncle Bob's in Maryland so I can said, I'm very happy with Uncle Bob's storage.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ruth

Columbus, GA

March 24, 2014

The attendants at Uncle Bob's were so helpful. Especially when we were moving in and it was so short notice! I would always recommend Uncle Bob's based on the experience our family had there!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Bobby

Columbus, GA

February 27, 2014

D
pleasant associates

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ashley

Midland, GA

February 27, 2014

I have used and always been satisfied with uncle bobs

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Andree

Columbus, GA

February 27, 2014

They have the up most respect from me they have assisted my parents every time they went in to make a payment for me and I truly trust the staff with the security of my items in their storage unit while im currently deployed in Afghanistan thanks a million uncle bob

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rosemary

Salem, AL

February 27, 2014

Staff is always friendly and helpful. We're very pleased with our experience with Uncle Bob's.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Anonymous

Columbus, GA

February 27, 2014

Overall we are satisfied, however an incentive (discount %) for customers that have been loyal in tenure would be a bonus.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Ron

Columbus, GA

February 26, 2014

Professional and attentive.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jay

Charleston, SC

February 23, 2014

Great service and great people to have dealings with!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Michaela

Columbus, GA

February 23, 2014

I loved that you check the locks periodically and call if the lock was not closed correctly. That happened to me and I was pleased that I was called back to my storage unit to relock my unit. THANKS!

Staff

4.5

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Pauline

Columbus, GA

February 2, 2014

Great place to store your things.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Cara

Columbus, GA

January 4, 2014

We do not like having to store our items, but since we have to until we find a larger home, we are glad we are using Uncle Bob's. The people are very friendly and make us feel welcome the few times we needed to come in. The space is always clean and easily accessible. They are all we could ask for in a storage facility!
Thank you for all you do!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Janie

Severna Park AA, MD

November 18, 2013

Regina was very helpful during a stressful time in our lives. Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Donna

Columbus, GA

October 23, 2013

Doing business with you was a pleasure!
I also deeply appreciate feeling safe when coming to do things with my possessions. The entire area was well lit and clean. I knew my valued possessions were secure, and that meant a lot to me.
Thank You!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Alene

Snellville, GA

August 28, 2013

Thank you for good customer service.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Columbus

The sticky weather in Georgia means that you will probably be looking for a climate controlled storage facility to help keep your possessions in great condition, no matter how hot it gets outside. Luckily, Uncle Bob's Self Storage has those options and is located on Miller Road, close to Columbus Airport. Surveillance cameras and assigned electronic entry codes help keep your valuables safe.

Serving the Communities of:

Columbus, Beallwood, Midland
31906, 31901, 31904

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!