How do I file an unemployment claim?

Online: The Online Claim Filing System is available 24 hours a day, except between 11:30 p.m. on Saturday and 12:31 a.m. on Sunday, Central Time. You may use the online claim filing system to file your weekly request for payment. Visit https://uinteract.labor.mo.gov.

Phone: The telephone filing system is available from 8 a.m. to 5 p.m. Central Time, Monday through Friday, except holidays. The Regional Claims Centers (RCC) answer calls in the order they are received.

Jefferson City 573-751-9040 Kansas City 816-889-3101 St. Louis 314-340-4950 Springfield 417-895-6851 Outside Local Calling Area 800-320-2519

Your call will be answered by an Interactive Voice Response (IVR) System. You will be given a menu of services. When prompted, say "File a Claim" and follow the system’s instructions. Sometimes the phone lines will be busy when you call. If your call is not answered by the IVR System on your first try, keep trying every few minutes. Once you are in line to speak with a representative, do not hang up and call back. That will only increase your wait time by putting you again at the back of the line.