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Explosion in the rue de Trévise: insurers working to support the victims

16/01/2019

Insurers pay their respects to the victims of the explosion in the rue de Trévise and pay special tribute to the courage of the firefighters. They express their solidarity with the loved ones of all those affected by this tragedy.

The industry is adopting a supportive and understanding approach and acting quickly to respond to the needs of their insured parties who have been affected.

The FFA’s insurers have put in place the following exceptional measures:

They will accept claims after the contractual deadlines and take an understanding approach to the ways in which damage can be evidenced. Claims may be made by any means: telephone, internet, letter sent by ordinary post, etc.;

They will pay temporary accommodation costs for insured parties whose homes are currently uninhabitable or inaccessible. These costs will be paid for at least two months against presentation of proof of payment, regardless of the cover provided under their insurance contracts;

They will make an immediate advance payment to insured parties to cover their urgent needs.

The FFA’s insurers emphasise that all insurance contracts covering residential or business premises include cover for property damage resulting from an explosion.

According to Bernard Spitz: “This tragic event in the heart of Paris affects us all. The industry will demonstrate full solidarity by facilitating claims processes and making payments as quickly as possible.”