Checking in online with Hilton saves me tons of time and lets me get my keycard and head up to the room,

Saves you tons of time where? Checking in at a Marriott, at least as an elite with a reservation, IS just a matter of getting your keycard and heading up to the room. And on those occasions when there's a line, well, I admit I haven't stayed in a Hilton since 1995. Does having checked in online allow you to jump the queue and grab your key ahead of the less prepared???

I downloaded it on my iPhone and tried using it but didn't work with any of the reservations I have (none at any of the properties mentioned above). It wanted to check it out but it won't let you go anywhere without an accessible reservation.

I downloaded it on my iPhone and tried using it but didn't work with any of the reservations I have (none at any of the properties mentioned above). It wanted to check it out but it won't let you go anywhere without an accessible reservation.

Apparently for this app to work (with one of the 10 mentioned properties) you have to turn on the push notification feature. Then within 24 hours before your stay you will get a push notification to start the check in process thru the app.

I am sure this has been reported before, but I could not find a thread... Please merge as necessary.

I received an offer for a 1,000 point bonus for checking in using the app...

Guest Services
By Marriott International
Open iTunes to buy and download apps.

Description
We're on a mission to shape the future of travel and we need your help. To make your Marriott experience even more convenient we've created a complimentary app for Marriott Rewards members that allows you to:

by Michael Elliott
So I thought, great, I can just check out on my iPhone instead of calling and leaving a message or dropping but the front desk. But then I discover the app requires your confirmation number to sign in, doesn't connect to my other Marriott app (which is the only place where I can get the conf#, and requires you to sign in the morning of check out (at which time the other Marriott app has stopped showing the reservation and conf #!)

Totally useless for check out.

Waste of time

by Karnie123
It could not even find my reservation by confirmation number. There is no other way to search for a reservation. It should recognize it by member number. This app will be deleted. Good theory. Pathetic application.

Needs work

by toniscarpa
It is a good idea but it need work and rethinking. It needs a reservation number, so I had to go on the Marriott website to get it. Even then it declared the number was invalid.
My suggestion is to have linked to the the website log in and password and to have an iPad version

DEAR XXX,
We're on a mission to shape the future of travel and we need your help. You're invited to be among the first to test our new app, Guest Services. Check in with our app and earn 1,000 Marriott Reward points when you complete our survey.
With it you'll be able to: +Mobile check in and out from anywhere +Express check in and out from anywhere using your smartphone +Receive automatic notifications when your room is ready +Share your feedback
So be a part of the future of travel: download it, try it, and above all, help us improve it. Find the app on iTunes. It's free to download and easy to use.
We're looking forward to creating a better travel experience together.

I downloaded it. It asks for your last name and conf#. I put the information in for a reservation Monday and it says it can't find my reservation.