Note that most of Windows 95 operating systems does
not support USB interface therefore you will need

To install on your PC Parallel reader for the MMC
cards or any other interface available.

When working with WIN 95 OSR2 USB is supported therefore
you can use USB readers.

It
seems that my M-C56/D-V56 is detecting motion regardless
of the defined VMD area.

There is a known issue with VMD in M-C56/D-V56 units
with firmware version lower than 5.42.

To solve this issue go to the MemoCam
download page and download the latest firmware upgrade.
Upgrade instructions are included.

Note: This upgrade is intended for M-C56/D-V56
MemoCam units only.

How do I know the MMC card is inserted
properly into the MemoCam unit?

The MemoCam unit automatically detects if the MMC card is present.

When The MMC card is not inserted into the MemoCam unit the left LED is Red. When the MMC card is inserted to the MemoCam unit the Left red LED should turn off after a few seconds.
This indicates that the MemoCam unit identified the MMC card. After the unit starts recording, the left LED will turn on Green.

If you insert the MMC card into the MemoCam unit and the Left red LED does not go off, try the followings:

Remove the MMC card from the MemoCam unit.

Re-power the MemoCam unit. Verify the left LED lights red.

Insert the MMC card again into the MemoCam unit and check that the left red led goes off.

If the MemoCam unit
still does not recognize the MMC card, insert the MMC card back in the Reader and Check that you can browse
this MMC card using windows Explorer and see the 4 files on the MMC card.

If you can't Browse the MMC card using Windows
Explorer, possible damage was caused to the MMC card. Try to replace the MMC card with a new one.

If you can browse the MMC card using windows explorer and still the MemoCam unit does not recognize the MMC card,Kindly contact your
distributor for more details.

How do I know the MemoCam unit is recording?

When The MMC card is inserted into the MemoCam unit, once the MemoCam start saving events on the
MMC card, the left Led turns Green. It means the MMC card has new saved data on it.

How do I know the MemoCam unit is armed?

The MemoCam supply you two different indications when the unit is armed:

When the MMC card is inside to the MemoCam unit and you click on the Arm button on the remote control, you will hear one beep.

When the
MemoCam set to Armed state, the right
LED turns Orange.

Can I remove the MMC card from the MemoCam unit without disarming the unit?

Avoid
removing the MMC card during armed state.It is recommended to disarm the MemoCam unit before
removing the MMC card.

Not disarming the MemoCam
before removal of the card ,may cause errors on
the MMC card which can erase the last event
recorded and can damage the MMC.

Can I use the
MemoCam unit without a remote control?

Yes!

However ,without using
a remote control ,you can operate the
MemoCam in armed mode only.

You can set the recordings configuration while the MMC is inserted
to the MMC Reader connected to the PC.
Click on File and
then choose the Arm MemoCam unit option.
Insert the MMC card
into the MemoCam unit and your system will be
armed automatically.

Why are the
LEDs not working even after I insert the MMC card
into the MemoCam unit?

If all the LEDs are not working or only the PIR led is working try the following:

Check you can hear the
MemoCam bip while clicking on the remote control
buttons.

Remove the MMC card from
the unit and re-power the MemoCam unit

Check that after you
re-powered the unit the left LED turns Red
and the middle PIR led flashes on movement
detection.

If the PIR middle LED is the only one that is on, contact your dealer for more information.

Can I connect
the MemoCam to a mobile battery or other power source?

Yes!

The MemoCam unit
needs 12V/0.5AStabilized to
work.The MemoCam unit can be connected to a
battery ,or other power source. You will
need to verify that the battery, or your
car's output matches the MemoCam stabilized power
requirements.

What will
happen to the MemoCam unit after a power failure,
Do I loose my recordings and settings?

No!

Settings will still be
stored on the MMC card. If a recording was in
process when the power failure occurred ,the last
recording will not be saved on the MMC card . Any
other recording will be saved on the MMC
Card.

The MemoCam unit will remain in it's last
operating mode after power up.

Can I connect
the MemoCam unit as a stand alone camera?

Yes.

The MemoCam Plus and DVR models have the video
output option for the MemoCam camera
and additional two cameras you can connect.
The Video output switches between cameras
accordingly. (automatically or manually)

What types of
Memory cards are compatible with the MemoCam unit?

The MemoCam unit is compatible with
Multimedia cards only (MMC).
The MemoCam should work with any MMC available on
the market.

MemoCam fully supports 64MB and higher MMC cards when
using MemoCam firmware version 1.43 and
higher.

The MemoCam unit works with Multimedia
cards only and should work with any MMC available.

We have tested and approved MMC from SanDisk
(8,16,32 and 64MB), MMC from Hitachi

(16 and 32MB and 128MB),
MMC from Lexar (64MB), MMC from Infineon (16,32
and 64MB), MMC from SimpleTech (16,32 and 64MB),
MMC from LeadData (16,32 and 64MB)
and 128MB MMC from Crucial Technologies

Can I trigger
the MemoCam unit from other applications\devices?

Yes!

You can connect the
MemoCam's external trigger to N.C dry contact , it
will trigger upon opening.
Make sure that the MemoCam is
configured to receive alarms from the External
trigger in the MemoCam's configure dialog
under the Advanced tab.

How many
frames can I record on the MemoCam unit?

The number of frames that you can
record depends on the size of your MMC card ,and on
the quality of the picture you set.
All frames are
Black&White.

MMC SIZE

High
Quality: ~20KB per frame

Medium
Quality:

~10KB per frame

Lowest
Quality:

~5KB per frame

8MB

350

700

1400

16MB

750

1500

3000

32MB

1500

3000

6000

64MB

3000

6000

12000

128MB

6000

12000

24000

Can I connect
one MemoCam's PIR to trigger another device?

Yes.

The MemoCam has a dry contact relay output
you can connect
to other devices trigger inputs.

I have
inserted the MMC card into the MemoCam unit ,and my
remote control is not functioning?

The remote control will not function :

When you insert the MMC card to the MemoCam, until the unit finishes it's initialization process.
When you will see the left
LED turns from red to off , the remote control
is enabled.

When a MMC card is
not inserted into the MemoCam unit.

When the Remote Control's battery's runs out.

What type of
MMC readers are compatible with the MemoCam
application?

All types of
MMC readers should work with the MemoCam
application once you can access them regulary
through Explorer.

The MemoCam was tested with MMC USB
readers from SanDisk, ZIO, EFILM and DATAFAB.

For OS system that do not support USB such as
Win95 and Win NT, you can use the parallel

port or Floppy SanDisk
reader.

I have
connected the MMC reader ,started the application
,but I can only see the demo pictures?

Check the following on your PC :

Check that the MMC card
is properly inserted into the Reader.

Check that the Reader is properly installed
and you can see the MMC files when you browse
through Explorer.

For installation
instructions for the Reader ,please consult the
Reader's manuals for information on it's
installation process.

What can
I do when the time stamp on the snapshots does
not match the actual time?

If the time stamp
on the snapshots does not match the actual time, you should synchronize
the time on the MemoCam unit.
To
synchronize the MemoCam time please proceed with the following instructions:

Record a
snapshot, write down the actual
time when the snapshot was taken.

Take the MMC card to your computer ,start the application go to Synchronize MemoCam Time in the File menu.

type in the exact time when you took the picture.

Put the MMC card back
into the MemoCam. the new updated time will be
uploaded automatically to the unit.

Can I install
the MemoCam application on more than one PC?

Yes.

You can install the MemoCam
application on any computer. If you would like to
browse the recorded events you must also install
the Reader on any PC the MemoCam application is
installed..

How do I know
which MemoCam application version and what MemoCam
firmware version I have?

To get the versions of your MemoCam application
and firmware follow the instructions below:

Insert the MMC card to
the PC reader.

Run the MemoCam
application.

go to Help/ About
MemoCam menu.
All the
information you need about the MemoCam
release and firmware version is written there.

Can I use
one MemoCam application to monitor different
MemoCam units?

Yes!

The monitoring will not be simultaneous though
,as you will need to insert one MMC card at a
time.
You can identify the different MemoCam unit by the
MemoCam ID.

The MemoCam automatically identify which unit you
are using and adjust the configure dialog
accordingly.

How can I
backup my recorded events?

To backup the recorded events you will need to
copy a file from your MMC card or use the Export
AVI Tool available on the MemoCam download page.

Through Explore browse
to your MMC reader drive.

Copy the MemoCam.evt file to your
computer. This file contains the pictures ,and
is your backup.

You can view your backup file by opening it
from the MemoCam application.

Can I use one
MMC card for different cameras?

Yes.

It is important to note
,however ,that if you create new settings on your
MMC card ,only the first MemoCam unit will receive
these settings. all other cameras will transfer
their current settings to the MMC card.

How do I know
which MemoCam events I am currently debriefing?

Each frame's file name
carries it's identity parameters.
The First part (C1-) is the camera number.
The second (-E000-) is the event
number (first event 000) ,the third part is the
frame number inside the event (E000-001).

Can I use one
MMC card to configure recording settings for
multiple MemoCam units in one session?

No.

After configuring the recording settings on your
MMC card, only the first MemoCam unit settings
will be changed.
So you will
need either to use a different card for every
computer, or reconfigure the same MMC card after using it for the first MemoCam unit, and
then take the MMC to another unit.

Can I export the recorded events to other playable format?

Yes.

On the MemoCam download page you will find Export
to Avi Tool that will help you export selected
images to other playable format.

Can I use one
MMC card and move it from one MemoCam unit to
another before debriefing it on my MemoCam PC
application?

Yes!

you can move the same MMC
card to record events from several cameras ,before
debriefing it on your computer. Keep in mind that
new settings configured on the MMC card before
recording will not pass beyond the first MemoCam
unit. All units after the first will record using
their previous settings.

I heard about the D-V58/Cell. What is it?

The D-V58/Cell is a miniature DVR with Cellular capabilities. It can send SMS (short text messages) and e-mail messages with attached images.

Can the D-V58/Cell send MMS (Multimedia) messages to my cell phone ?

The D-V58/Cell is a miniature DVR with Cellular capabilities. It can send SMS (short text messages) and e-mail messages with attached images.

Does the D-V58/Cell work with only with GSM/GPRS ?

Yes. Only GSM/GPRS is supported. CDMA and other cellular networks are not supported.

I got a new D-V58/Cell. What now? How do I get it to work?

First you will need an account with a GSM Cellular provider, such as Cingular or T-Mobile.

You will get a SIM card from the cell. provider. The account you open needs to support GPRS (internet access). You will also need the following:

In the D-V58/Cell Installation Addendum you will find detailed procedure to configure the unit with these details.

Note that D-V58/Cell does not support SSL SMTP servers. .

Are there any recommended settings for the initial testing of the D-V58/Cell ?

Yes! The recommended MemoCam settings for testing are:

Resolution - 320x240
Quality – Low

Also Delete all events so the memory card is empty, and disarm the
D-V58/Cell.
Use only Remote-Control Snapshots to generate images to send.
.

What exactly is in the email message sent by the
D-V58/Cell ?

The D-V58/Cell sends a short text with time, date, and name of unit, as well as reason for sending.
Also all the images recorded in the event are attached .

I’m not receiving emails from the unit. My SMTP server requires SSL ?

The D-V58/Cell does not support SSL SMTP servers at this time. You will have to use a different SMTP server
.

What happens when the power to the DV58 fails? How does the unit handle sending SMS messages and emails if power is fluctuating
?

The DV58/cell discards an event only after it has been fully transmitted. If the unit experienced a failure while transferring, it will try to send it after the next boot, until the event has been sent.

How does the cell keep track of images it has yet to send? For example, if the unit is busy sending images from event 1, how does it keep a note that it has to send images from event 2 that has just written to the card?

The DV58/CELL has a LIFO stuck which holds the last 10 events. If the unit is busy sending the first event, during which time the second event occurs, the last event is "stored" in the stuck, and will be dilled after the current operation has finished .

I tried to set the time zone, change NTP servers, change daylight saving or activate/deactivate NTP according to the manual, but the unit does not accept my command. What is the problem
?

We have an error in “MemoCam D-V58 CELL Installation Addendum #2, P/N V7100569”. The examples on page 12, 5.2 NTP Commands (Time and Date) are incorrect. Here are the correct examples:

Command Syntax

Command Example

Description

NTP [on/off]

1234 NTP ON

Enables the NTP function (on/off only)

NTP1 [address]

1234 NTP1 193.67.79.202

Address of AOL Time Warner facility, Dulles, Virginia

NTP2 [address]

1234 NTP2 time-a.timefreq.bldrdoc.gov

Address of the NIST Boulder lab (US)

TZ [offset]

1234 TZ +2

Selecting a time zone (between -12 and +13 hrs)

DAYLIGHT [y/n]

DAYLIGHT Y

Daylight saving is selected (y/n only)

.

What are the supported SMTP servers that can be used
?

SMTP server used must have enabled one of SMTP authentication methods:

DV58/Cell supports LOGIN authentication.
DV58/Cell does not support MD5 authentication.
DV58/Cell does not support SSL servers.

We have tested the D-V58/Cell with AOL, Yahoo, icmail and other email services.
The D-V58/Cell does not work with Gmail since Gmail uses SSL. .

I am a client of T-Mobile (USA). What plan and settings should I use
?

Note - The SIM card needs to be activated via a pin code from Cingular before using. Call the phone number associated with the SIM and insert pin code that comes with the SIM. Once activated credit can be added to it simply by buying a top off card from the convenience store. Minutes are added automatically, without having to call into the SIM or insert a pin code. Adding credit resets the expiration date of the SIM card.

I have installed MemoCam application on a Vista computer and it does not display the images. What can I do?

This is a problem with Vista security settings, but a workaround is available:
Un-install the MemoCam application via Control Panel.
Install the application again, this time select C:\MemoCam as the installation folder. .

I have installed MemoCam application on a Vista computer and cannot find the menus. What can I do ?

Menus have to be activated manually:
Open Computer, choose the Organize option, then Layout, and check Menu Bar.

I have installed MemoCam application on a Vista computer and whenever I open the application I see the Navigation Pane. How can I remove it?

To remove the Navigation Pane open Computer, choose the Organize option, then Layout. Uncheck the Navigation Pane.

I have installed MemoCam application on a Vista computer and I cannot find the Configuration icon. How can I get to Configuration?

To get to configuration - open the Edit menu. If you have MemoCam application older than 5.41, you have to upgrade your application: go towww.vdomain.com

I have installed MemoCam application on a Vista computer and I cannot find the Live View icon. How can I get to Live View?