I logged in online as I have done for years to pay my bill via credit card and it appears it now forces me to first save my credit card info before allowing me to pay, this was never the case and I rarely have credit card data auto saved except my wife's amazon account. I started a chat to ask if this was a new change (to me it is obvious) but never got an answer only that I can remove the card after saving. Thanks verizon for forcing me to save then remove, no thanks. But here's the issue, if I won't save my card info or save and remove I can call and be charged $7 to pay over phone. Calling is a total hassle and then to be charged is an insult when I pay $250 a month for three iphones and it's not unlimited and we haven't added our youngest yet.. I could go to a store and pay which is more of a hassle than calling. As a long time verizon customer (25 years in total) this is near the tipping point. Yes the network is good but now there are other very good networks for less money.

I noticed the wording change when I paid my last bill. If you go through all the screens to make your payment, there's still the option not to save the credit card info, it's just further in the process than it was before.