Backorder Status

I have been receiving a lot of questions regarding the backorder status of our new Faux Ribbon set. We are hoping to be back in stock by Monday, April 23rd. Backorders will be shipped in the order in which they were received. SO, if you didn’t get your set before they sold out, place a backorder now and your order will most likely ship out around the beginning of next week! Thanks for your patience with us!

On a side note, I have to say a HUGE thank-you to my partners, Julie & Jane! They handle the customer service and shipping and they are doing such a FABULOUS job! They even went into the office on Sunday so they could be sure that most packages would be shipped out first thing Monday morning! Between the two of them, they printed labels, sorted product and taped up boxes for over 250 orders JUST on Sunday. And continued this momentum on into Monday as well! So I wanted to give YOU, the customers, a chance to say "THANKS" to the women behind the scenes! The two people that help to make Papertrey such a great company (with some of the fastest shipping around, I must say!) Be sure and share your gratitude here and let them know how all of their hard work is appreciated!

Author Nichole Heady

Join the discussion 32 Comments

I was totally shocked to receive an order and shipping confirmation by Sunday night. That’s awesome, but I hope you don’t get into the habit of working on Sundays! Thank you for your committment to providing awesome customer service!

Thank-you for all the hard work so we can get our goodies so quickly! For me, the wait from the time I order to receiving is so hard, but thanks to you it’s not a long wait. I should receive my order today or tomorrow! Yipee!!!

Hi Nichole, I tried to email you but it wouldn’t deliver it to your yahoo account. Anyway, I have been tagged by Sarah Vrolyk and just wanted to let you know I am tagging you! I enjoy your blog and your awesome new stamp line! Very fun! 🙂 MJ

Thank you so much to Julie & Jane for their awesome service!!! I absolutely love how fast your delivery is – and how personal and pretty, you make it feel like a present has arrived!! Thanks for your hardwork & dedication!

You ladies do the most wonderful job! It’s nearly unheard of (but, oh so appreciated) to get mail orders so quickly. And you also handled a small problem for me VERY quickly and simply. You do an amazing job to set Papertrey Ink ahead of the pack.

Thank you so much ladies for the wonderful customer service. This order will be my second placed with Papertrey Ink. I could not believe how fast my first order arrived. Plus, I love the free shipping; love the quality and craftmanship of the product; first class packaging of the product itself (presentation and little thank you card); and crazy about the designs created. Julie, Jane and Nichole, together you are a first class team. Companies like yours; I want to do business with again and again.

Thank you for such a wonderful customer experience. From start to finish you all have created something very special. It’s very rare to have such a wonderful buying experience. Looking forward to seeing more. Congrats on your success and with service like this …. I’ll be back again and again. 🙂

Thanks for your hard work and dedication.. Personally my last order was received speedy quick and I appreciate it. I love your stamps and your website and I stop by daily for a quick check to see what’s new..

Keep up the exceptional work. The exceptional customer service your providing all of us ‘addicts’ is well appreciated and commended.

Ladies….. thank you! I finally caved and ordered all of the sets. I have been fighting the urge for a long time. Now that I have done it, I can’t wait to have those stamps in my hot little hands. I was shocked to see that it has been sent my way already. Now to see how long it takes them to make it over the border. Thanks for all your hard work.

Huge, huge, huge ((((hugs))) to you all! You are doing a fanstastic job and I’ve received all my sets with super fast shipping! You must relate to how excited us ladies are to receive our new stamps! I’m so happy to hear that everyone is loving your designs. I have them all and can’t wait to receive my newest set! Keep up the awesome work ladies, we {heart} Papertrey Ink!

I send a HUGE HUG to Jane and Julie for all that they do!! You could teach many other businesses the true meaning of customer service. When I get my package I feel as though it’s a PRESENT not something I ordered. It always gets here within two days of ordering, that could be because I’m in Ohio. So, ladies THANK YOU, THANK YOU, THANK YOU, you are definitely appreciated. Thank you Nichole for giving us this opportunity.

ABOUT PAPERTREY INK

Welcome to Papertrey Ink! We specialize in clear stamps and have our own line of exclusive paper crafting embellishments and accessories. All of which is created by stampers for stampers. We pride ourselves in only providing the highest quality product at a reasonable price. Thank you for connecting with us.