If you cannot log in please check the date and time on your computer because that will prevent you from logging in properly.

Just a reminder that all customization questions will be moved to the BbHelper's CCT forum. This forum is only for Tech Support issues relating to your BbBoard or user account. If your topic appears to be missing, check the other forums in case it was moved there, or alternatively, merged with another thread on the same topic in this forum. If you believe you've encountered a bug, please read here before posting a bug report in the proper forum. If you start a new thread or post in someone else's, please be sure to click the "Notify" button after posting - that way you will know when replies are made to it. We are locking threads that are resolved so if you have a issue that you feel is unresolved that was posted in a locked thread, please begin a new one.Thank you all for you BbSupport!

I don't see any issue with the board and could access the forums without any problem. What browser are you using and what happens, what error message do you get when you try to access that community's forums?

thanks for your help Im sorry ..she forgets her password and when I tell her I dont have access to it, instead of hitting lost password, she creates another account ....she got in using an old user name. Im not even sure how she got back in. Ill go to my thread and add user resolved on her own

I cannot see my forums when get onto main page, it's just the pics, and backgrounds, and a message saying donations or something. i have always been able to access everything at the site...what's up?? I have cleared out my cache, cookies, temp files, you name it nothing works...

Huh, it says you haven't been online since April Taker1girl...I am able to access the forums and all. I am going to test your account. If I am still unable to reproduce this I would suggest trying another browser...

Based on the info I collected, I figured you'd be happiest with your old account back, I updated its email for you and have resent the password. If you need anything else please let me know and I hope this solution works for you Takers1girl.

I am still having problems. I use Firefox as browser, and I also have used Internet Explorer, neither one works. It was working perfectly fine at that time on both browsers. Just because I have not been there in awhile it should still be working, please try and get a resolution to this, thank you very much

The forums have their permissions set so only admins see them so I would get in touch with this board's admins and let them know so they can change that assuming they want to change it. We won't be doing it unless they ask us to. BbBoy was able to find the reason you're unable to see the forums, but we won't be changing each forum's permissions Taker1girl, so there is no problem with your account, and it is working properly.

if you (or bbboy) can change then go ahead, Im not sure where I need to change, (Im guessing it has to be her user account) since noone else is having a problem? but right now I cant even find that option (Im sorry Im tired from Hurricane Sandy mess here in NJ) I appreciate any help you can give her to get her back to posting

I have altered the settings so now all the forums meant to be seen should be. Let me know if I can be of any further assistance to either of you. I hope you're doing well and staying safe during this storm lobsterj. Take care and let me know if you need anything.