Nov. 8, 2018, 3:41 a.m.

Families who haven’t been able to reach their loved ones were invited to the Thousand Oaks Teen Center, where sheriff’s deputies were collecting information about people unaccounted for. Reporters were not allowed inside.

Shortly after 3 a.m., a family was speaking with three sheriff’s deputies outside the center, saying they heard secondhand that their loved one had been shot. They were invited inside.

Nov. 8, 2018, 2:34 a.m.

Matthew Wennerstrom, 20, was talking with his friends when he heard the shots. All he saw was a tall, dark figure with a handgun and he knew what was going on. He pulled as many people as he could underneath a pool table.

He described panic, and a lot of people trying to call cellphones.

“He started to reload. That’s when I got people out of there and I didn’t look back,” he said.