General

In design, it’s what’s inside that counts. What you see with your eyes on that screen is not “design”. That is the style of your product, the looks, or the graphics that have been chosen for you, the mask that...

As a product manager, I’m a big fan of the framework for finding causal reasons why people switch from one product to another. In the framework, we often talk about the importance of energy. Energy manifests itself as the emotion and motivation...