AXA Car Insurance

AXA Affin car insurance is one of the leading products in motor insurance and has a host of benefits and advantages. It also has very clear and transparent policy. The insurance can be applied for online leaving you with no hassles and worry-free driving experience. AXA Affin General Insurance Berhad is a joint venture between Affin Holdings Berhad, has an experience over 130 years in Malaysia, with expertise in personal, business and health insurances. The product range for insurance includes Motor, Household, Health, Accidental and Travel Insurance for individuals and comprehensive plans specially catering to SME businesses.

Why Choose AXA AFFIN Car Insurance?

You have the regular and additional benefits from the AXA Affin car insurance plans which include:

Damage or loss to the policyholder's own vehicle resulted by accidental fire, theft or accident.

The policy holder’s liability or his/her authorized driver’s liability to third parties for:

Physical injury and Death property loss or damage.

AXA SmartDrive Assistance Plan with special benefits

AXA SmartDrive Assistance Plan (ASAP) is a free roadside assistance program providing benefits and services as long as you are insured with SmartDrive AXA AFFIN car insurance plan.

The insurer gets access to 24 hours hotline service 1-800-88-1033 for immediate advice, assistance and general claim

Towing services when the insured’s vehicle meets with an accident or breakdown

Medical Referral

Repatriation of Vehicle Assistance Referral

Chauffeur Assistance Referral

6 months repair warranty

Alternative Travel Assistance Referral

Hotel Accommodation Assistance Referral

Emergency Medical Evacuation Assistance

Legal Assistance Referral

Additional benefits through extra coverage plans are available, that include:

Current year NCD relief

Breakage of glass in windscreen, window or sunroof

Vehicle accessories

Driver’s and Passengers’ Personal Accident plan

Passenger liability cover

Damage arising from flood, hurricane, storm, tempest, volcanic eruption, earthquake, landslide, typhoon, landslip or sinking of the soil/earth or other convulsion of nature

Strike, riot and civil commotion

Compensation for Assessed Repair Time

AXA AFFIN Car Insurance Claims

Here is what you need to keep in mind for claiming against your AXA Affin insurance policy:

You can contact the following for claim enquiries:

Phone: (603) 2170 8282 (press 3 for Claims)

Fax: (603) 2031 6393

Address: Wisma Goldhill, 67 Jalan Raja Chulan, 50200 Kuala Lumpur

You need to first inform, the company in the toll-free# : 1-800-88-1033 immediately, and file a police complaint if necessary.

Then you would need to file the required documents depending on the type of claim and incident such as:

Police Report

Vehicle Registration no.

Repair Receipts

Driver’s License and insured individual’s license copies

Duly filled insurance claim form

Police investigation result incase of theft

Release letter (“E-Hakmilik”) or latest outstanding loan statement from the financial institution/bank which finances the purchase of your insured vehicle

All of the vehicle's keys

Photos with the car before and after the repair with vehicle registration number visible in it

Exceptions on Claims

Here are some significant exceptions for claim against the car insurance, as per the official policy proposal form includes intentional self-injury, pre-existing, suicide, physical infirmity or mental defect, HIV and/or HIV related illness, venereal disease, childbirth, pregnancy, or miscarriage, war, riot & commotion, losses incurred when the vehicle is used for road rally, racing, speed testing, hire, reward or when the driver is under the influence of intoxicating liquor or drugs or driver is a holder of a provisional driving licence.

Factors Affecting AXA AFFIN car insurance premium calculation

Here are some of the factors that are considered by insurance providing companies to calculate the premium for your car insurance policy.