If you’re having trouble signing in

Make sure that all your details are correct. If you’re not sure, you can find them in your Emergency Kit:

Email address. If you have multiple 1Password accounts and email addresses, make sure you’re using the email address you used to sign up for this account.

Secret Key. If you have multiple 1Password accounts, make sure you’re using the right Secret Key for this account. Can’t find your Secret Key?

Master Password. If you have multiple 1Password accounts or vaults, make sure you’re using the right password for this account. It may not be the same password you use to unlock 1Password on your computers or mobile devices. Can’t remember your Master Password?

If you’re asked for a sign-in address

Team and business accounts have their own unique web address on 1Password.com. If you don’t know yours: