Mexico

Sitel Mexico is a nearshore location for the U.S. market, only 150 miles from the U.S. border. Mexico’s operations are an important part of our multilingual North American offering.

Sitel’s business strategy includes building long-term client relationships, capitalizing on our expert team in Mexico and leveraging our depth of relevant industry experience from North and South America to manage a diverse range of support processes, including:

Multilingual inbound and outbound call center services

Non-voice customer support (e-mail, chat, fax)

Automated customer support

Our proven success is largely derived from years of contact center experience, direction and guidance of our management team assembled from around the world.

150

Miles from the U.S. Boarder

2 years

Consecutively won contribution to the JD Power Customer Satisfaction Award