My screen name is Android8888 but if you wish you can call me Rui which is my real name. I will be helping you with your malware issues. Please ask questions if anything is unclear.

I suggest printing out each set of instructions or copy them to a Notepad file and reading the entire post before proceeding. It will make following them easier.

Read all of my instructions very carefully and bear in mind that any mistakes during the cleaning process may have serious consequences such as leaving the computer unbootable.

Please DO NOT run any tools on your own or make any other changes to your computer and follow the directions in the order listed during the malware removal process, otherwise you can worsen the situation rather than solve it.

Make sure to run all tools from the computer's Desktop and with Administrator privileges (i.e. right-click the tool icon and select Run as administrator).

Please run one scan at a time.

Once started the malware removal process has to be completed. Even if your computer appears to be running better after performing a first set of instructions, it may still be infected as some infections are difficult to remove and can leave remnants on the System. Please consider it clean and safe only when I declare it free of malware.

You have Spybot - Search & Destroy installed. I strongly suggest you remove it as it will conflict with your other antivirus program. Besides that running Spybot - Search & Destroy in addition to Malwarebytes would be redundant. I would not run both.

Next,

Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST64.exe executable is located); DO NOT open or modify that file!

Right-click on the FRST executable and select Run as Administrator;

Click on the Fix button;Credits: Aura

On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad;

Right-click on the icon and select Run as administrator to install the program.

Click Yes to accept the UAC security warning that may appear.

Select the language and click the OK button.

Click the Next button, accept the EULA warning and follow the instructions to continue and install the program.

Once the installation is complete it will start automatically. Wait a few seconds until the update of signature database is complete.

Without changing any options, click Scan to begin.

After the short scan is finished, if threats are detected click Next to remove them.Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please re-boot your computer manually.

Click on the Back button.

On the top right corner click on Reports icon (the one with three bars) and double click on the latest report.

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