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We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

Check some important areas of your system and produce a report for an analyst to review.

Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.

You must be logged onto an account with administrator privileges when using.

Close all applications and windows.

Double-click on dss.exe to run it and follow the prompts.

If your anti-virus or firewall complains, please allow this script to run as it is not
malicious.

When the scan is complete, two text files will open in Notepad:

main.txt <- this one will be maximized

extra.txt <- this one will be minimized

If not, they both can be found in the C:\Deckard\System Scanner folder.

Please copy (Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your next reply.

-- When running DSS, some firewalls may warn that it is trying to access the Internet especially if your asked to download the most current version of HijackThis. Please ensure that you allow it permission to do so.-- If you get a warning from your anti-virus while DSS is scanning, please allow DSS to continue as the scan is not harmful.

If you already preformed the steps above We still need to see the current state of the machine fresh scan and logs are still necessary

click on Start, click on Run copy and paste the following in bold in the open window and then click OK"%userprofile%\desktop\dss.exe" /configThis will open up DSS configuration click on Check Allclick ScanDSS will now run again when finishedPlease post back both logs that open in notepadMain txt and extra txt