We have a vast selection of goods, although if your item is not in stock, we will back order it for you. You will always be emailed with the option to choose an alternative or cancel your order if you would rather not wait.

Should you be unhappy with your purchase please get in touch within 14 days from recipt of the goods. You must then return the goods at your own expense. Goods must be returned in the original packaging and condition.

Reeds and similar items cannot be returned for hygiene reasons, unless they are returned unopened in their original packaging.

If the goods are faulty or not what was ordered, please contact us within 7 days of receipt of goods and we will arrange return at our own expense.