Problem with your gear? No sweat.

Having to return your gear is always an unwanted task, so we ‘ve made it as simple and hassle free as possible. We recommend having a quick browse at our Returns Policy for more detailed information, prior to following the steps below.

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Our (nice and simple) returns process.

1

Log in, go to “My Orders”, and click “Returns Items” on the order the gear was in. Fill out the simple form.

2

Our customer care team will contact you within 24hrs with instructions.

3

You pack up and send back your gear. We can also arrange collection (at a cost).

4

We receive your gear, test it and take care of everything for you. Simple!

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Still need help? We’ve got you covered.

If your question isn't answered in the information above, drop us an email at customercare@esportsgear.uk and our super-helpful team will get you sorted. 😁