For a cleaner soil and landscape

Aim: There will not be any major leaks contaminating the soil in the transport of hazardous substances or in the use of chemicals. The portion of satisfied responses to customer satisfaction survey questions on cleanliness will be at least 85%.

Indicators: The number of small or major spills, the portion (%) of satisfied responses to customer satisfaction survey questions on cleanliness

The situation in 2012: no major leaks, customer satisfaction 80%The situation in 2013: no major leaks, customer satisfaction 81%The situation in 2014: no major leaks, customer satisfaction 82%The situation in 2015: no major leaks, customer satisfaction 83%The situation in 2016: no major leaks, customer satisfaction 81%

Less consumption, more recycling

Aim: Waste ending up at landfills will account for less than 15 per cent of all waste produced.

Indicator: Waste to be landfilled as a percentage of total waste (excluding scrapping of rolling stock)