Key features

Search and availability

See resource availability at a glance from your web browser

R&R features a clear grid interface which provides an ‘at a glance’ view of availability. Simple search tools allow users to find exactly what they are looking for, and prompt users with suggested related items.

Enforce accountability

Make users responsible for the items they book

R&R informs staff which people have items on loan, and when they are due for return. Instruction notifications outline all booking rules that apply and ensure that users are accountable for all collections, returns and damages.

Effectively issue and return

Quickly manage the physical issue and return of booked items

The simple list of bookings due for issue makes preparation simpler and accelerates the issue and return process. R&R also supports barcode issue and return as well as configurable preparation time so only resources ready to book are shown.

Effectively communicate

Automatically cancel bookings for no shows

R&R informs users that if they fail to collect an item within the wait time, their booking will be cancelled. When a booking is cancelled for any reason, the user is informed by email, and the resource immediately returns to the available state.

Maximise utilisation

Make efficient use of finite resources and control expenditure

R&R features fully web-based usage statistics that can be exported into common file formats including Excel, PDF and CSV. By seeing how often resources are used and any consistent usage patterns the Return On Investment can be proved and stock levels optimised.

Gain control

Create policy based rules and run powerful reports

Easily defined rules determine how resources can be booked, for how long and by whom and the powerful reports allow for a true picture of actual usage. By clearly seeing which resources have or have not been used the correct decisions can be made when planning for future procurement.

Simplify management

Manage multiple departments from the same system

The elegant web based interface of R&R does not require a client installation and supports end-user authentication against your network directory or LMS. Devolved administration allows different departments to ring fence and manage their own resources.

Quick and easy

Simple to search, locate, book and return

The spreadsheet look and feel allows for easy point and click booking. Alternatively, the Booking Wizard allows users to specify the resource, location, start and duration times to identify the best match. R&R also allows image links so users can view what they are booking.

Mobile interface

R&R features a mobile booking interface allowing you to make reservations from Smartphone’s, Tablets and Kiosks. The simple booking mode features all the core functionality needed to proceed with a booking from start to finish.

Resource filter

R&R allows you to pinpoint the exact properties of a resource through the filtering capabilities on the booking screen. This ensures that you reserve and book the item you need with the exact specifications you require.

Email notifications

Email notifications inform users and staff of bookings made, amended or cancelled. They are also used to inform users whether provisional bookings are authorised or declined, when items are due for collection, for return and when they are overdue.

Barcode support

Barcodes can make operations smoother and less time consuming. R&R fully supports barcode scanning for the fast issue and return of all of your resources. This allows for fast availability of resources within your organisation.

Related items

R&R intelligently suggests related items to your initial booking that you may require such as a tripod for a camera or a case for a laptop. All of these items can then be reserved under the same booking.

scheduled reporting

R&R is 100% web based making administration and reporting simple to access. R&R also features automated reports allowing you to specify the information required and the people who receive it.

Software licensing

R&R is licensed per department or via an organisation-wide licence with no limit to the number of resources you wish to control or the number of locations where R&R is to be used. The standard R&R base licence permits the installation of the R&R software on one server.

No hidden costs

Unlike other solutions R&R is a complete package and all functionality is available at no additional cost. We don’t limit the functionality and don't charge you more in the future to add new resources; we enable you to manage your resources in the way you want to from the beginning.

Market leader

R&R is the leading technology to manage resource booking within your organisation. R&R utilises cutting-edge web technologies that support all major web browsers and provides a simple and straightforward experience to both administrators and end-users.

What customers say?

Since we implemented R&R we have been able to keep track of all our multi media equipment in a much simpler and smarter way. We can easily monitor it's useage and most importantly late returned items are much less frequent. The introduction of R&R has been a valuable, time saving & efficient addition to the Learning Centres day to day operations.

For us, using R&R has improved our portable A/V booking system beyond measure and freed up the LRC staff time. We have been very satisfied with how R&R resolved our A/V booking issues; we would certainly recommend it

Since implementing R&R we've seen efficiencies in our equipment and resource booking within the college. College wide and within departments it provides an audit trail of usage and justification for equipment spends and refresh. Support and maintenance is great and like MyPC the system just works, it's intuitive, easy to use and also tailored to ones requirements.

Sandvika videregaaende skole has lots of expensive equipment that our students and employees borrow. With our old booking system we lost a lot of equipment and our customers did not have the possibility to book equipment themselves. We shared our problem with Info Technology Supply Ltd (ITS) and they suggested we review their self-developed R&R booking software.

We have been using R&R for a whole school year. Users and administrators have given us positive feedback. Its simple to use and can be accessed remotely through our web site interface and its very dynamic and easy to handle for our administrators. And best of all, we dont lose expensive equipment anymore!

Switching to R&R for us was one of the best things we did. It's now much easier keeping track of what's in use, plus having the ability of using a dynamic system which we can add resources to as and when we need is truly brilliant.

Mr Zaid Bashir, Team Leader, Learning Resources, Bradford College, UK

We were looking for a resource booking system to replace our old room booking system which was about 10 years old. Our favoured solution was R&R as it was easy to use; It is web-based and required no client installation.

Unlike other solutions we investigated R&R was a complete package with no hidden costs and no add-ons for additional functionality. We use R&R for booking conference and meeting rooms, car parking spaces and mini buses with the intention of expanding to other resources in the near future

ITS are proud to release the completely redesigned R&R mobile interface which offers more features, extended compatibility and a smoother user experience. R&R Mobile allows you to login and book a Resource via an iPhone, Android, Windows or another Smart Phone.

ITS forums

ITS provide forums for customers to discuss their usage of our software solutions and make suggestions for their improvement. Members can also browse and search online to catch up on previous discussions.