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Paul's Automotive

Information about this business
(2)

Paul's Automotive is located at the address 804 Stanley St in New Britain, Connecticut 06051. They can be contacted via phone at (860) 223-3324 for pricing, hours and directions. Paul's Automotive specializes in Buses, Minivans, Hail Damage.

MassLive.com member reviews
(1)

Bogus Shop - Complete Headache

Please never ever go to this person !! HE IS SO BOGUS ! I am writing review just to help others so that you do not go through the same Torture.

I had an incident with my car & I went to this person thinking he will be good. This guy did only 40% work and returned my car saying work is done ! I had made the mistake of allowing my insurance carrier to pay him directly so he had gotten all the payment by this time. After this, I followed up for 4 months for asking to complete the pending work and this scammer guy kept postponing giving all kinds of bogus reasons. He never picks up phone & forget about getting any call from him. I had to call from different numbers to get him on phone to answer me. Ultimately I went to this guy & told him I am not going to move out from his garage unless all work is completed and then only he did pending work that day. I request you not to go to this guy ever otherwise this guy will make you mad !

What a scammer!!

Average Rating

20

Don't bring your vehicle here unless you want to deal with horrible customer service and a big headache. My truck was there for 4 months originally quoted to have it 2 weeks tops. Paul never answers his phone and when you go down their he says the same thing "it will be done next week we are almost finished." When I finally got my truck back 4 months later it wasn't complete. The bed was...

Right after my accident, I didn't call the insurance company, I called Paul's Automotive. This was done on the advice of my boyfriend who has used Paul's in the past. Not only did I get my car back in beautiful shape, but I had the color changed from blue to black and added a racing stripe. This was done at no additional charge from Paul's Automotive! The car (Honda) finally looked how I always...

This place rebuilt my car which the insurance company wanted to total. I didn't want it "totaled" and Paul's worked with the insurance comapny to resolve this. I kicked back and let these guys handle everything. They dropped in a new motor, straightened the frame and much more. The car was better than it was prior to the accident. I couldn't believe it! This place took their time, but they did...

GO THERE!! For the life of me--I don't get the negative reviews.Someone with a chip on their shoulder is campaigning to have Pauls Automotive smeared. Why? (I'm guessing here,) because the place is always busy and has a great crew.

I am a female that has always loved Italian sports cars. I once saw a Ferrari (308?) at Pauls and knew right away that Pauls Auto had to be good enough for a...

Editorial review from Citysearch

Hi,

I do not know who this Larri(with an""i"") guy/gal is in this other review, but he/she is obviously someone who is campaigning to have Pauls Automotive smeared. Why? (I'm guessing here,) because the place is always busy and has a great crew.

I am a female that has always loved Italian sports cars (men too). I once saw a Ferrari (308?) at Pauls and knew right away that Pauls Auto had to be good for a Ferrari owner to bring such a car there.

My husband and I bought a very used basket case '72 Pantera and took it (towed it) to Pauls. This was going to be MY car so I had to bethe...

Business description
(5)

Pauls Automotive can be found at Stanley St 804. The following is offered: Auto Repairs. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In New Britain there are 21 other Auto Repairs. An overview can be found here.

We are one of New England's most experienced and capable body shops. We have 3 highly specialized employees that are full time. Occasional use of contract vendors that will come to our shop for niche work such as pin stripping. No subcontracting. Used car sales. Handle insurance claims. Special deals for fleets. Tune-ups and mechanical work.