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Cosmopolitan Faux Leather Cross Body Bag- Black/White

This versatile Serenade Beverly Hills Collection Cosmopolitan Faux Leather cross body bag is a great everyday bag guaranteed to keep you organised, with two main zippered pockets and an external zip pocket in addition to an internal zip pocket and card holder section. This compact yet roomy bag is a perfect travel bag and doubles up as a great evening bag.

This versatile Serenade Beverly Hills Collection Cosmopolitan Faux Leather cross body bag is a great everyday bag guaranteed to keep you organised, with two main zippered pockets and an external zip pocket in addition to an internal zip pocket and card holder section. This compact yet roomy bag is a perfect travel bag and doubles up as a great evening bag.

Please place Serenade handbag in provided protection bag with handles upright when not in use.

The Serenade handbag should be stored in a dry and cool place; and to keep it away from direct heat and water.

Only use cleaning products which are suitable for leather to clean the outside surface of your handbag, and clean with a white soft cloth only.

Wallet:

Please place Serenade wallet in provided wallet box when not in use.

The Serenade wallet should be stored in a dry and cool place; and to keep it away from direct heat and water.

Only use cleaning products which are suitable for leather to clean the outside surface of your wallet, and clean with a white soft cloth only.

Travel Product:

Wipe clean with a damp cloth.

Thank you for your purchase!

Please choose carefully, as we DO NOT REFUND, credit, exchange or accept returns if customer change their mind or find that the purchased item is not suitable for their needs. Please be aware that, there is no “cooling off” period for purchasing with Serenade’s E-Boutique.

Serenade products carry a 6 months manufacturer’s warranty from the date of purchase and it will cover defective workmanship and materials only.The warranty does not extend to damages caused by misuse of product, colour transfer/discoloring due to placing products with other colour items, wear and tear or sales and discounted products.

All warranty claims must be emailed to sales@serenadeleather.com.au with proof of purchase. Return shipping is payable by the customer and must be sent via a prepaid and traceable method to ensure safe and documented delivery.

Item(s) will be evaluated by Serenade Leather to determine whether the item can be repaired, replaced or credited on the next purchase with Serenade’s E-Boutique. Please allow up to 10 working days to process the warranty claims.

Credits will be provided for exchanges (subject to approval) via a Credit Voucher code which will be issued once return has been approved for credit. This voucher code is redeemable for 6 months after issue on the E-Boutique.

Serenade Leather takes no responsibility for missing incoming deliveries without proof of delivery. The original shipping charges are not refundable and, if you are exchanging for an alternative item (subject to approval), a shipping charge will be applied.

PLEASE NOTE: All markdown, discounted, sales items and shoes are final and cannot be returned for exchange or refund.

Serenade Leather reserves the rights to refuse any repair, exchange or credit if the merchandise does not meet our returns policy requirements once assessed.

We do not provide price adjustments/matches for prior purchases at any time including Sale or Promotional Periods.

Cancellation:

If you would like to cancel an order, please email to: sales@serenadeleather.com.au with order number within 5 hours.