A family run business that care about their customers and aftersales support that is provided.

No call centres or answer machines. All incoming calls and emails received by fully trained staff.

Any fault logged by a customer has a response time from a technical advisor within 5 minutes as to the plan of action that will be taken to rectify the issue.

The one-stop shop - unique approach to delivering hardware and associated software all under one roof.

Pro-active full fleet management and maintenance support to maximise your performance.

Five year commitment from Mastercopy to support all hardware with system exchange guarantee if problems occur.

About us

Founded in 1989 – Mastercopy is a highly skilled independent supplier of IT and document solutions.

Frequently acclaimed and recommended by suppliers and customers alike, we work hard and invest heavily to provide outstanding levels of customer support and satisfaction throughout the UK. Our reputation is one of personal attention and delivering on our promises whatever your business, from sole trader to multi-nationals and government bodies. We are a family business, with family values and local integrity.

Mastercopy has developed a reputation in sales, training, service and administration that sets us apart from anonymous conglomerates. We deliver quality, professionalism and value at every level and in every function. That’s why we are accredited with ISO9002 and why we carry the support and partnership of some of the world’s largest manufacturers.

They rely heavily on Mastercopy to promote, support and represent their products throughout the UK. Combined with the sophisticated software solutions we design, supply and fully support, your document management and imaging needs are fully addressed and are in excellent hands with.

The Mastercopy way

Family owned business who care about their customers and the after-sales support that is provided.

No call centres or answer machines. All incoming calls and emails received by fully trained staff.

Any fault logged receives a response from a technical adviser within 1 minute with a plan of action that will be taken to rectify the situation.

A one-stop shop with a unique approach to delivering hardware and associated software from one provider.

Pro-active full fleet management and maintenance support to maximise your performance.

A five year commitment from Mastercopy to support all hardware with a system exchange guarantee if problems reoccur.

Thinking big

Thinking big means we constantly improve and continue to offer new dynamic solutions for all our customers demands. Clients often think they’re stuck in a rut of no return in data and document management, losing time, resources and money. This is where we can help! We analyse design and tailor unique software platforms and print solutions that simply and effectively end all document chaos, bringing harmony to your business.

Tailored for everyone

Our software and print solutions are tailored specifically to each individual client. We understand that diversity and flexibility are a must in order for a business to run smoothly and efficiently, that’s why we provide flexible packages. Our goal is to ensure companies’ data and document management are flowing effectively, and freeing users from problematic issues, so employees can get back to their important tasks.

Simple but smart

Simple but smart are key integrations within all our document and data solutions. Users find that keeping our software simple means that it is highly user friendly and is able to boost companies efficiency by up to 64%. This means time and costs are saved. We’d call this a success! Total customer satisfaction is our obsession and we realise one system won’t do all, thats why we focus on keeping things highly simple yet adaptable.

Safe and secure

We pride ourselves on the fact so many companies have chosen to trust our products. Our software incorporates robust security systems which means you choose what information is shared within your business. You can be assured that your documents and printing are being handled in a controlled and secure environment of your choosing.

Since the implementation of GDPR in May 2018 we are now fully compliant with all current regulations.

Our Partners

We work with some of the worlds leading manufacturers in IT, print and document management.

Ready to relieve the pain of document chaos?

Contact

Mastercopy Ltd

Randol House
Martinet Road
Thornaby, TS17 0BA

Tel: 01642 750404

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