Willoughby, OH Giuseppes

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My Partner an I Love Jets, but today being Friday,I placed my order at 5:10 for 6:16 p/u. Well I get there, my oder is not ready, so I waited for 45 min. Until it was brought out. I called ahead because I know Fridays R Busy. I was REALLY DISAPPOINTED IN THE MANAGEMENT, NOT ONCE WAS I ACKNOWLEDGED AS OTHERS PLACED THEIR ORDER, AND WALKED OUT WITH IT. THIS HAS HAPPENED ON OTHER OCCASIONS, IF YOU GAVE MY ORDER AWAY, JUST SAY IT, PLUS I TIP REALLY WELL, AND WATCHED OTHERS NOT AT ALL, BUT GET BETTER SERVICE. LOVE YOUR FOOD, NEED TO WORK BETTER UNDER STRESS, I WAS A CATERING MANAGER FOR 4,0000 PEOPLE, try a new routine the one you have now do not working! You don't want to fall by the wayside like so many others especially when you have a very good product

This place is new to the area and it is amazing! The quality is top notch of everything I have tried. Pizza is perfect, wings are real deep fried and giant, and the fried garlic balls..... fried balls of dough soaked in delicious garlic butter, enough said. I think I just found my new favorite restaurant

IT IS A GRETA PLACE TO BUY PIZZA FROM, BUT I HAD A REALLY BAD ORDER LAST WEEK AT 08/28/2014..WHEN YOU ORDER SOMETHING AND WHEN YOU GET HOME YOU WILL FIND SOMETHING TOTALY DIFFRENTS,, I HAVE TO SHOP ARROUND FOR A GREAT PIZZA, :(

We tried Pizza Booyah recently and thought based on the pricing it would be average pizza. Instead we were surprised to have LOTS of FRESH toppings and it was the best pizza I have had in a very long time! Will definitely order again!

Hello, I am writing to express how I upset and angry I am about our experience at the Ugly Sweater Party tonight 12/23/13. My brother has been looking forward to this event since last year. He put a lot of effort and time into creating his ugly sweater. He was your greatest promoter telling people about the event, posting reminders on Facebook and getting people excited. We arrived at the event at 9:00 p.m. as was the stated start time of the event. We waited and waited for the contest to begin. We were told this would begin at 11:00 p.m. 11:00 p.m. came and went and still no contest. During this time, we were having drinks and mingling with the crowd. Many people were very very drunk. We were not. Once midnight came around we asked about the contest and the bartender told us it would be at least another 30 minutes? Why would you wait to hold this contest until half if not more of your patrons are good and drunk? We waited some more. At just about 12:30 a.m. a guy and his girlfriend began to fight and plowed into our group. The boyfriend fall back into my brother and his friend. My brother regained his balanced and once again joined out table. The guy and the girl resumed their fight on the dance floor. The next thing we know, Rob, the head of security is escorting my brother away from the table. We thought they were preparing him for the contest. Much to our disbelief they were escorting him out? We couldn't believe it?? What was happening?? We find out that he was being accused of grabbing some guy's behind? We are all confused? That is not what happened at all. If he would have grabbed this guy's behind wouldn't their have been some sort of confrontation? Where was this guy that my brother supposedly grabbed? My brother did not do this. He did not grabbed anyone's behind. It really feels like he was targeted because his sweater was so elaborate and he stood out in the crowd. My brother is an upstanding citizen that has never been in trouble a day in his life. He was wrongly accused. The head of security wouldn't listen to anything. He even go really disrespectful to me when I was trying to explain what happened. Now, my brother did get really upset when he found out what was happening and rightfully so. He was completely innocent and treated very badly. He worked so hard for this event and was so excited. It seems a little suspicious to me that we were kicked out 5 minutes before the contest? This was so upsetting, embarrassing for all of us. If this is the way you treat your customers that is really too bad. I would never feel safe returning to your establishment. Rob was unprofessional and really seemed like he was trying to escalate my brother. For example, my brother said I would like the name of your store manager and Rob replied this isn't a store? Was that really necessary. It is safe to say we will never return to your restaurant and will be sure to tell others of our experience. This is so upsetting I cant even put it into words. I feel bad for people who attend your establishment and fear that this same thing may happen to them. Thanks for putting a dapper on our holiday.This is the email i sent the GM and got no response. They also deleted posts off their page