Time Warner Cable Tuning Adapter (ALL LOCATIONS) / Bugs & Issues

What do you see in DVR Diags when you see the macroblocking? Is RS Uncorrected incrementing? What signal strength and SNR is indicated in both TiVo DVR Diags and the TA Diags?

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I'll check tonight when I assume it will happen again. I did glance at the menu briefly yesterday night and I think the RS Uncorrected value wasn't going up at all. Nor did my signal strength or SNR seem out of whack at all.

I'll check tonight when I assume it will happen again. I did glance at the menu briefly yesterday night and I think the RS Uncorrected value wasn't going up at all. Nor did my signal strength or SNR seem out of whack at all.

Yes. The linear channels are never affected but ALL the SDV channels macroblock simultaneously. It starts around 7 pm, continues until 11 or midnight and then it clears up until primetime the next day. I've been tuned to an SDV channel for the last hour and it's been perfect. All the other SDV channels are fine right now but they start pixellating like clockwork around 7 pm. That's been the pattern the last two days.

Grape was right... The downstairs TA shows that it rebooted at 1:26 am and now has .1202 code. Ill have to check the upstairs two later. Whether this will make a difference remains to be seen. Ive had two lost recordings due to the tune failure issue in the last two days.

K ... so a third techie showed up from TWC ... he's been @ the prem before ... nice enough dude ... but the poor guy after being here almost 20mins felt like a deer in the headlights ... so let me back up a min ... I can't remember were I left of on my previous post, so let's just say, that prior to this techie showing up, I was still down, no HD & with everything disconnected, I at least was able to watch SD channels. The previous techie had pulled out the two Cable Cards, swapped the external adapter, tried to re-initialize one of the cable cards, but could still not get anything working as far as high & low channels, he couldn't swap the cable card out (again) because he didn't have any on his truck, he did tell me that he was going to come back the next day with a card ... well ... three days past, he didn't call & he didn't come back, so I called TWC again & requested a tech to come on-site & replace the cable card, since at this point, I had nothing to loose. Hence, this techie showed up, with another cable card, initialized the card, the tuning adapter & for at least a solid 20mins, it was the same, no lower channels (1 to 100) & some spotting HD channels, he started testing with his meter the signal coming out of the wall & everything looked like is should be screaming at a 100mph, but alas, nothing. Then the weirdest thing happened, he disconnected the cable @ the TIVO, the RF in-put lead, waited I'd say about 30seconds & then all of a sudden, the all the channels came back. I have all my lower channels now, all my upper channels now & it's been working perfectly for two weeks now ... I can't explain it ... all I know it took no less then 4 tuning cards & three external Motorola adapter modems to get it all back together were it was before this nightmare started. I don't have anything definitive to point at ... nothing in the "aha" sense, as mentioned, the tech did swap the cable card & the tech before him swapped out the modem adapter & I swapped out all the old coax, the barrel connector at the old wall plate. But, as mentioned ... it's all working ... perfectly ... two weeks ... good luck to anyone else whom maybe going through this ... but ... all I can say I guess is have TWC keep swapping cablecards & modems till I guess a cablecard & modem agree to finally work together & the last step, disconnect the input @ the TIVO for at least 30sec's & let the TIVO reset what ever it resets internally when the RF input is connected cause that what it seems like was the missing puzzle piece in my case. Night ya'll ...

I still don't think all these CC's and TA's are really bad hardware. I think more likely it's that the techs don't know HOW to install them and their first thought is "Well, I did everything right so the hardware MUST be bad".

K ... so a third techie showed up from TWC ... he's been @ the prem before ... nice enough dude ... but the poor guy after being here almost 20mins felt like a deer in the headlights ... so let me back up a min ... I can't remember were I left of on my previous post, so let's just say, that prior to this techie showing up, I was still down, no HD & with everything disconnected, I at least was able to watch SD channels. The previous techie had pulled out the two Cable Cards, swapped the external adapter, tried to re-initialize one of the cable cards, but could still not get anything working as far as high & low channels, he couldn't swap the cable card out (again) because he didn't have any on his truck, he did tell me that he was going to come back the next day with a card ... well ... three days past, he didn't call & he didn't come back, so I called TWC again & requested a tech to come on-site & replace the cable card, since at this point, I had nothing to loose. Hence, this techie showed up, with another cable card, initialized the card, the tuning adapter & for at least a solid 20mins, it was the same, no lower channels (1 to 100) & some spotting HD channels, he started testing with his meter the signal coming out of the wall & everything looked like is should be screaming at a 100mph, but alas, nothing. Then the weirdest thing happened, he disconnected the cable @ the TIVO, the RF in-put lead, waited I'd say about 30seconds & then all of a sudden, the all the channels came back. I have all my lower channels now, all my upper channels now & it's been working perfectly for two weeks now ... I can't explain it ... all I know it took no less then 4 tuning cards & three external Motorola adapter modems to get it all back together were it was before this nightmare started. I don't have anything definitive to point at ... nothing in the "aha" sense, as mentioned, the tech did swap the cable card & the tech before him swapped out the modem adapter & I swapped out all the old coax, the barrel connector at the old wall plate. But, as mentioned ... it's all working ... perfectly ... two weeks ... good luck to anyone else whom maybe going through this ... but ... all I can say I guess is have TWC keep swapping cablecards & modems till I guess a cablecard & modem agree to finally work together & the last step, disconnect the input @ the TIVO for at least 30sec's & let the TIVO reset what ever it resets internally when the RF input is connected cause that what it seems like was the missing puzzle piece in my case. Night ya'll ...

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Be wary of this type of achievement. It sounds to me like there my be a loose connection inside your TiVo, and when he disconnected the RF or re-connected it, he "jiggled" it back to working. Everything you pointed at in your previous posts said bad signal. Well, the signal is fine getting to your TiVo, so, there must have been something not quite working right when the signal gets routed once inside TiVo.

All three of my TA's rebooted this evening. They are still on .1202 SW so Im not sure what may be up... They didnt do it all at once though... about an hour apart. Good news is that everything came back up cleanly.

Seriously, I'm just biding my time until DirecTV releases their new Tivo. The whole tuning adapter technology is one of the biggest kludges I've ever seen. The number of recordings I've missed because of this craptastic TA technology is unbelievable. For something like five straight months on the 28th day of each month, my TA went into the 8-blink mode while we weren't around and the machine missed a bunch of recordings. Apparently something caused the Time Warner system to not extend the TA's authorization. Finally I was able to streamline the process of getting a TW tech to reset the TA, but I'm sick of missed recordings and the headaches of having to call Tier 3 support and talk their techs through the process of resetting their hardware. If it wasn't the authorization extension, it was bad signal levels that prevented the TA from tuning, and the techs had to come out and futz with the signal. This never happened with our HR10-250; the only reason we tried the S3 was because DirecTV had no Tivo option after the HR10-250 was obsolete.

I searched through this thread and do not see answers to why my TA will not "lock". If this is already discussed, I apologize.
I am in TW, Yorba Linda. We went SDV on Nov 17, 2010. My Motorola TA blinks yellow. This is supposed to indicate it has not sync'd with the local office. I have tried to call TW. They say the TA is working fine. TW has never hit my CC during the TA calls. I am missing a few channels. When I ask TA diagnostics to come up it has no network address. Is the TA supposed to have a non-zero address? The code level is 1.35.
The TA channel check says "NO CHANNELS AVAILABLE".

I keep hearing from people not to hold my breath on the DirecTV unit. But the instant it comes out, I'm getting one and leaving Time Warner behind forever. About 30 minutes after posting my earlier message (above), my TA decided not to decode about half my premium channels, putting up the lame "this channel is temporarily not available" message. Rebooting the Tivo did nothing. I had to spend about 30 minutes on the phone talking to two different people to get the thing back up.

Get this: I call and get a regular support person (this was about 11:30 PM) and tell her I have a tuning adapter problem and need to speak to a Tier 3 support tech. She puts me on hold for a couple minutes then comes back and tells me that Tier 3 closes at 3PM!!! WTF?! I said that is not possible and that this always happens around midnight, it's happened probably a dozen times and every time I have spoken to a Tier 3 tech. Please connect me. She goes away again and a few minutes later another guy comes on and after a bunch of stuff finally has me unplug the TA, reboot it and he sends out a signal to the TA and it starts receiving the channels a few minutes later.

What a bunch. Incompetent with a Capital I. Well, everybody but the Tier 3 technician. And their hardware is crap. Unable to recover from whatever glitch happened to stop it from decoding channels. If our air traffic control system was this reliable, we'd have dozens of planes falling out of the sky every day.