The rooms here are very nice and the employees are customer service oriented. For the price, this is the best hotel in Petaluma hands down. The restaurant has changed over a few times but I have never had a bad meal there.

The rooms here are very nice and the employees are customer service oriented. For the price, this is the best hotel in Petaluma hands down. The restaurant has changed over a few times but I have never had a bad meal there.

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by blazeman62 at CitysearchOct 15.

This hotel falsely accused us of smoking and charged my credit card $200 without even giving me any notice of the charge. Luckily I reviewed my credit card statement and caught it. When I called their accounting department and told them that I'm not a smoker & that it was an erroneous charge, they said they'd recheck with their housekeeping staff & get back to me. They got back to me & said it was a valid charge & refused to remove it. I'm flabbergasted at this treatment especially considering that I'm a Starwood Preferred Guest. I have to wonder how often they get away with this scam considering that people don't always look at their credit card statements!

0

by blazeman62 at Citysearch
December 04, 20081Sheraton Sonoma County - Petaluma

Falsely Charged Me a $200 Smoking Cleaning Fee

★☆☆☆☆

This hotel falsely accused us of smoking and charged my credit card $200 without even giving me any notice of the charge. Luckily I reviewed my credit card statement and caught it. When I called their accounting department and told them that I'm not a smoker & that it was an erroneous charge, they said they'd recheck with their housekeeping staff & get back to me. They got back to me & said it was a valid charge & refused to remove it. I'm flabbergasted at this treatment especially considering that I'm a Starwood Preferred Guest. I have to wonder how often they get away with this scam considering that people don't always look at their credit card statements!

Pros: Wine Tasting set up in the Lobby

Cons: They Falsely Charged me $200 for Smoking in my room...I'm not a smoker!!!

My wife and I spent our "first night" here after our wedding. We got a suite that overlooked the marina, and the accomodations were wonderful. The view of the 101 freeway was our only criticism. I called the hotel in advance and had them fill the room with champagne and chocolate strawberries before we arrived, and my wife loved it. I would highly suggest you do the same for your first night after geting married, it was a wonderful experience. We had breakfast in the restaruant downstairs here, and the eggs benedict were unreal. So Good!

My wife and I spent our "first night" here after our wedding. We got a suite that overlooked the marina, and the accomodations were wonderful. The view of the 101 freeway was our only criticism. I called the hotel in advance and had them fill the room with champagne and chocolate strawberries before we arrived, and my wife loved it. I would highly suggest you do the same for your first night after geting married, it was a wonderful experience. We had breakfast in the restaruant downstairs here, and the eggs benedict were unreal. So Good!

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by jeppie at CitysearchOct 15.

I had a great time for the two nights I spend here. The location is good. Easy to get to mutiply Sonoma County towns. The beds were the best... almost better than mine at home. The price was a little high but everything is pricey in Sonoma. \n

2

by jeppie at Citysearch
July 05, 20054Sheraton Sonoma County - Petaluma

User review by jeppie

★★★★☆

I had a great time for the two nights I spend here. The location is good. Easy to get to mutiply Sonoma County towns. The beds were the best... almost better than mine at home. The price was a little high but everything is pricey in Sonoma. \n

Message from Sheraton Sonoma County - Petaluma

At the gateway to northern California’s wine country, the Sheraton Sonoma County - Petaluma is ready to welcome you to the perfect getaway. Cozy and comfortable, our 184-room hotel sits on the Petaluma Marina, adjacent to the wetlands and walking trails of Shollenberger Park. Nearby are fine and casual dining, quaint towns and villages, spectacular Pacific Coast beaches, and art and antiques galore. Plus, with over 300 wineries in the county you’re sure to find a new favorite to add to your collection. All this and much more await you just 30 minutes north of San Francisco’s Golden Gate Bridge.Named by Travel and Leisure Magazine as one of the “Nation’s Top 10 Getaways near a Major City,” Petaluma offers much to see and do. Explore the charming downtown with its historic architecture, unique shops, galleries, and bistros. Take a walking tour of Petaluma’s Victorian neighborhoods. Or head outdoors for a round of golf, river kayaking, or mountain biking.From the moment you step foot into our lobby—with a cozy fireplace and 42” inch TV—you’ll feel a welcome unlike any other. Connect on our computer workstations or bring your laptop for complimentary wireless broadband. Or, retreat to one of our chic and comfy guest rooms, newly outfitted with our Sheraton Signature Sleep Experience and plush, all-white bedding.Enjoy the cuisine of Sonoma County and northern California in Tolay Restaurant and Bar. And if you need to plan a meeting, wedding, or other special occasion, our event planners are here to assist.

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