The Worlds Most Popular Visual Page Editor From Elegant Themes

Our build-it-yourself service includes the excellent Divi Builder from Elegant Themes. Edit text and images right there on the page. Drag things around to change the layout. No code required. It’s quick and easy.

Need something more? Switch to the advanced editor and adjust every aspect of your website with perfect precision. If you know how, you can also customize your site with code modules.

Frequently Asked Questions

The Basics

What is this and who's it for?

In short, what you get is a simple website which you can edit yourself. We'll handle the technology and give you great support. You get a fabulous looking website which does all the usual website stuff with the minimum of fuss.

You can sell things on it, sign visitors up to mailing lists, collect donations, publish a regular blog, or just use it as a great way to present your company or organisation to the world.

If you need something more than these simple websites provide, please get in touch, we also produce custom-built high-performance websites. But if all you need is something straight-forward and easy to use, you're in the right place.

Do I have complete control over how my site looks?

Yes. The service comes with lots of pre-designed page templates which you can use if you like. But you can also create pages from scratch. Use whatever colors, fonts, images and layouts you like.

What is the Divi Builder?

The Divi Builder is a very popular web page builder from a company called Elegant Themes and we think it's the best one around. We install it as standard on all our build-it-yourself websites.

With the Divi Builder you can create web pages really easy without any need to use code. You can just drag and drop elements onto a page, and change things like size and color with a few clicks of your mouse. We love it and we think you will too.

What's a domain name and how do I get one?

A domain name is a web address like https://yourcompanyname.com

When you sign up for one of our build-it-yourself website it'll start with a temporary address like:https://my-site.northcapesoftware.com. You can replace this with a custom domain name.

Many people don't know where to start when it comes to buying a domain name and adding it to a website. Relax, we'll do it all for you. You simply just drop an email to our support team and we'll take it from there. We'll register the name on your behalf and add it to your site.

What support do you offer?

To obtain support, email our support team. We'll either email you an answer or call you if necessary to help resolve the problem more quickly. This service is available during our office hours (8am to 5pm GMT, Monday to Friday).

The hosting service is monitored 24/7. We'll respond immediately to any hosting problems, day or night. We achieve greater than 99.9% availability.

How do I create an online store?

We recommend you sign up to a service like https://shopify.com or https://paypal.com. You can add your products there, set up prices and enter shipping details. Then you can add your product details and "Buy Now" buttons to your Northcape website with a simple copy and paste. In this way you can add as many products as you like to your Northcape site.

If you have a lot of products to sell or you want a large online store, you may find it useful to contact our support team first. There are some additional free and paid services we offer which may save you a heap of time.

If you want to run a membership site where your paying customers get access to premium content for example, you can also do this with Northcape no problem. Please contact us first as there are lots of ways to do this and we can advise which is most suitable for your needs.

Pricing

How does the 30 day trial work?

When you sign up for a free trial, we will create a website for you with a few sample pages to help you get started. You can edit those sample pages or create new ones from scratch. You have complete control over the look of your site.

You have 30 days to make sure it does everything you want. The trial period is completely free and there's no commitment. If you decide you want to keep your site, sign in to your Northcape customer account and purchase a subscription. If you don't want to keep it, just let it expire and there is nothing for you to pay.

Which price plan do I need: small, medium or large?

If you're not sure which plan you need, just start a trial and we'll work it out for you.

The only difference is the storage and data transfer limits. Everything else is the same: you get the same set of features and the same levels of support.

If you choose the wrong plan, don't worry, you can switch at any time. All our pricing plans are monthly so you are never locked in to a long term contract for a plan you don't need.

Can I cancel or change my plan whenever I like?

Yes.You can upgrade or downgrade at any time. All our plans are monthly so you're never locked in to a long term contract.

What happens if I go over my storage or data transfer limit?

We have several pricing plans with different storage and data transfer limits.

If you go over your limit, that is really no problem. Your site will not be cut off and it will not suddenly slow down. All we're going to do is contact you to see if you need to upgrade your plan. If you go over your limit just a little, and only occasionally, we'll ignore it.

Are there other fees I will need to pay?

Hosting and support are included in your plan. Here's some information on optional services you may want to purchase

Domain name: Most customers buy a custom domain name. There's an annual registration fee of around £20 and for newly registered names the first year is on us. We'll confirm the fee to you if you tell us what name you'd like to use. Just email our support team for more information.

Online store: If you want to sell products on your website, we recommend you sign up with a service like shopify or paypal. They have their own pricing and you will pay them direct. Check out their websites for more details or email our support team if you have any questions.

Additional Northcape Services: We provide a range of additional paid services such as analytics reports so you can see who's visiting your website, and customisation services. Contact our support team for more information.

Technical Details

Do you include a security certificate?

Yes, all sites get an A+ rated SSL security certificate as standard, for no extra charge.

Do you use a Content Delivery Network (CDN)?

Yes, we built CDN features into our platform for extra performance. Your content is cached near your site users to ensure quick page response times.

If you don't know what a CDN is, all you need to know is it's a bit of technology we use to make your site fast.

Tell me about your hosting platform

Our platform is designed, built and managed by our own team. It's built on the Google Cloud for global reliability, performance and security. It has self-healing features and it's distributed across multiple data center zones to ensure ultra high-availability. It incorporates a CDN and utilises the global Google Cloud backbone for performance. And it maintains the highest levels of security, with A+ rated SSL certificates and data encrypted at rest.

What are those storage and data transfer limits?

Storage refers to the total size of all the uploaded images and other media files on your site.

Data Transfer refers to the amount of content sent to your site visitors. Every time someone visits a page, they receive all the text and images on that page. Sometimes this is referred to as "bandwidth" or "egress".

We have several pricing plans with different limits. Everything else is the same - you get same levels of support and the same features.

You can change your pricing plan whenever you like.

If you go over your limit, that is really no problem. Your site will not be cut off and it will not suddenly slow down. All we're going to do is contact you to see if you need to upgrade your plan. If you go over your limit just a little, and only occasionally, we'll ignore it.