SAP Marketing Cloud

Build complete, 360-degree customer profiles with transactional and behavioral data from multiple channels, and tap into trends in customer behavior with propensity models and advanced analytics that predict what they’re going to do next.

SAP Customer Activity Repository and SAP Commerce Cloud

SAP Customer Activity Repository

SAP Commerce Cloud

SAP Customer Activity Repository

Identify the right fulfillment locations based on predefined sourcing rules and strategies with a unified data repository that provides insights into current stock for stores, distribution centers, and third-party drop-ship vendors.

View the SAP Omnichannel Point-of-Sale application by GK in action

SAP Omnichannel Point-of-Sale by GK

Connect with your customers where they shop – whether it’s in the store, on the go, or through your Web store – with a single, common view of your customer that allows you to deliver personalized and consistent promotions.

Digital Commerce

View the SAP Marketing Cloud application in action

SAP Marketing Cloud

Deliver personalized experiences in real time, increase conversion rates, and build loyalty by using the SAP Marketing Cloud solution to create dynamic customer profiles and gain full transparency into the performance of marketing plans.

Mobile Commerce

View the SAP Commerce Cloud portfolio in action

SAP Commerce Cloud

Market to an audience of one by creating targeted and highly personalized omnichannel customer experiences in real time. Improve the relevance of experiences by leveraging a 360-degree view of customers and analyzing customer data.

Omnichannel Customer Service

View the SAP Service Cloud portfolio in action

SAP Service Cloud

Personalize omnichannel service by empowering agents with a complete customer view. Improve your first-time fix rates in field service by giving technicians the data and tools they need to help each customer.