I am trying to extract a string from a field using the MID() Formula. It should be pretty straightforward, but the output is blank for every single record. I have tested this by using several differently formatted fields (i.e. Text, Single-Choice, Multi-Choice), and have not been able to output a result in any of my tests.

For example, I want to remove the emoji at the beginning of the string “ Service” in the field {Department}. My formula is:

MID({Department},2,0)

The result is always blank. Is this something I’m doing wrong, or an actual bug?