News: Beside-U Rewards Program

Want to save on your next Beside-U handbag?

The Beside-U Rewards Program is designed to reward our most loyal customers. Membership is free and customers can participate in various activities to earn points. With enough points, you will be able to redeem vouchers that will be applied towards future online purchases at www.beside-u-usa.com. Whether you’re a first-time shopper or a repeat purchaser, start accumulating points today to save on your next order.

FAQ's

What is 'Beside-U Rewards'?

The Beside-U Rewards Program is our way of showing appreciation to our most loyal customers. Completing activities lets you earn points that can be used to earn discounts off purchases. The more points you collect, the more you save.

Who Can Join?

You can create an account when you checkout, or visit here to create an account today. If you already have a Beside-U account, you must sign in to your account to receive 300 points (please note this may take 1-2 business days to process).

How Do I Earn Points?

You’ll earn points for activities on our site, such as making referrals and purchases, to name a few. For the complete list of all the ways you can earn points, click the 'Earn Points' tab in the menu.

How Do I View My Points Balance?

Once you are logged in to your account, you can find your points balance on every single page on the bottom left corner labeled 'Beside-U Rewards.'

How Do I Redeem My Points?

When you select a tab called ‘Get rewards,’ you’ll see all the rewards we offer. If you have earned enough points, you will be able to redeem them for a reward voucher.

Why Do You Need My Email Address?

Your email address is the primary way that we track your points. When you use the same email address during checkout at www.beside-u-usa.com, you will earn points on your purchase. For customers with multiple emails, please note vouchers will only be valid for the account created from your corresponding email.

What If I Don’t Have An Email Address?

There is no way to join the Beside-U Rewards Program without a valid email. Since all communication is done through email, you will need an email address to access your account. If you do not have an email address, we suggest creating a free address at gmail.com, hotmail.com, or yahoo.com.

Can I Transfer My Points to Another Member’s Account?

No. Points earned are only associated with the original email used to create the account.

Can I Get Points for Purchases I Made Before I Joined?

*UPDATE* Yes, you may receive points for purchases made before joining the Beside-U Rewards Program. If you do not see the points included in your account, please contact us at hello@beside-u.com.

Do My Points Ever Expire?

Yes. At this time, all points will be valid until December 31st, 2017.

Is There a Limit to the Number of Points I Can Earn?

Nope! Go ahead and earn as many points as your heart desires. Remember though, only one voucher per order.

What do the ‘approved’, ‘pending’, and ‘cancelled’ statuses mean?

Approved: These points can be redeemed for rewards immediately.

Pending: These points need to be verified before you can redeem them. Typically this applies to purchases and referrals.

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase, causing the points to change from pending to cancelled.

What Happens If a Friend I Refer Cancels or Returns Their Order?

Your pending points will be cancelled and removed from your account.

Why Did My Account Balance Go Down?

Your account balance will go down once you redeem a voucher. It may also be that you, or someone you referred, cancelled or returned a purchase.

I Completed an Activity But Didn’t Earn Points!

It can sometimes take a couple minutes for us to process your activity and provide your points. If you still do not see your points after a period of time, please contact us at hello@beside-u.com.

Can I Use My Points During Checkout?

Not directly. You redeem your points for a voucher (i.e. promo code) that can then be applied during checkout.

What If I Want to Leave the Program?

We’re sorry to see you go. If you no longer wish to earn points, please contact us at hello@beside-u.com and ask to be disenrolled. Once disenrolled, please note you will lose all points you have earned.

What Happens If I Leave & Decide to Join Again?

Just contact us at hello@beside-u.com and we’ll re-enroll you. However, please note your point total will start over at zero.