Not working It was connected to both computers and working perfectly, after disconnecting the cables from one computer, the ATEN device is not working. The cables are all plugged in and computer has been resarted several times with all connections plugged in. Can the hot key change?

Make sure your keyboard and mouse are plugged into the right USB ports on the switch. If you plug the keyboard into the mouse USB port the hotkeys will not work! The USB ports on the KVM switch are labeled under each port, with a mouse and keyboard icon respectively.From the Quick Start Guide/Manual:
The Numlock hotkeys are listed as:
[Num Lock]+[-] [1]
Switches to output 1
[Num Lock]+[-] [2]
Switches to output 2
[Numlock]+[-] [A]
Auto-scans and chooses which ever port is connected.
Alternatively: Tap [Scroll Lock] twice to automatically switch between ports.
Note: I've never been able to get the Numlock key combinations to work correctly. I always just use double-tap [Scroll Lock] trick to switch.
If you get stuck with your scroll-lock and Alpha lock lights flashing, just hit [Esc] to fix it.
Source: http://www.aten.com/download/download.php#productGuide
(Scroll down to "Quick Start Guide" and choose CS62U out of the drop down).

Hi, Im wondering if you can help me. I have a Microsoft 3000 wireless keyboard and mouse combo with the CS62U kvm, works perfectly on whichever PC is turned on first. But i cannot switch views from one PC to another. scroll lock twice doesn;t work, nor ctrl x 2 etc, none of the numlock combinations seem to have any impact. I think i'm probably not far off but i just don;t seemt o know the right way to configure it to work using key strokes. any ideas appreciated.Hi, Im wondering if you can help me. I have a Microsoft 3000 wireless keyboard and mouse combo with the CS62U kvm, works perfectly on whichever PC is turned on first. But i cannot switch views from one PC to another. scroll lock twice doesn;t work, nor ctrl x 2 etc, none of the numlock combinations seem to have any impact. I think i'm probably not far off but i just don;t seemt o know the right way to configure it to work using key strokes. any ideas appreciated.

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Related Questions:

Ensure the cable is secure on the device and computer. Disconnect and reconnect the device.

If still not connecting and the cable is secure press the rest on the back of the device while connected to the computer.

If a reset does not work then disconnect the device from the computer, wait at least 10 seconds and try another USB port on the computer.

If another USB port does not resolve the issue disconnect the device, restart your computer, then connect the device.

If all the above fails you can Reinstall the Device Driver. Navigate to the Device Manager on your computer. Please note this will vary based on the operating system you are using. Once at the Device Manager screen locate Universal Serial Bus Controllers. Click the arrow/triangle to the left of the Universal Serial Bus Controllers to expand the drop down list. If the device driver is the issue one of the items listed will say Unknown Device. Right click on Unknown Device and select uninstall. Once the uninstall has been completed, restart your computer with the device still connected.

If the device is not recognized after trying all these steps you will need to contact Technical Support for additional troubleshooting.

Check your computer's power cable and the power cables to any devices connected to the computer. Make sure all cables are firmly plugged into electrical outlets and into the computer and other devices. If you have an extra power cable for your computer, swap it in to see if your computer's power cable is the problem. Remove your computer's battery, if it is a laptop, and connect the computer to a electrical outlet to see if it will start up. Sometimes a discharged battery will prevent a laptop from powering up. If your laptop still won't power up, remove the power cable, replace the battery and try to run the computer off battery power. Unplug your computer and plug a lamp or radio into the same electrical outlet and see if that device works. If the lamp or radio doesn't work, the outlet is the problem. Unplug your computer and open your computer's case, if it is a desktop system. Look for loose cables, cards and connections and attach them firmly. Blow out any dust with a can of compressed air. Also, check your computer's memory chips to make sure they are all plugged in and seated properly. Close the case once you are done and plug in the computer. Disconnect any USB devices connected to your computer and try to power up the system. Sometimes a USB device not connected properly will stop a computer system from powering on. Disconnect any new devices recently added to your system. Sometimes new devices will conflict with other hardware within your computer and cause an overload on your computer's power supply. Disconnect any other devices connected to your computer such as the keyboard, mouse, monitor, printer or scanner and plug your computer into a electrical outlet by itself. Check to see if the computer works. If does work, shut it down and connect just one device, such as the monitor. Turn on the computer and monitor and see if everything works. Continue connecting devices until you find the one that is stopping your entire system from powering up. Hope it helps.

External hard drives are plug-and-play devices used to store music, video and data files. Once the drive is connected, the computer checks its systems for the appropriate drivers, loads them, and the external drive is ready to use. If the computer does not recognize the external drive, plug it into another computer to ensure the drive is not corrupted. If the drive is good, a few simple steps should help re-enable the drive for use. Switch the power button to "off." Disconnect the power cord from any extension cords or power strip, then re-seat the power cord into the hard drive. Connect the cord directly into an outlet and power up the drive. If the drive is powered and still not working, check the data cable. Power down the hard drive and disconnect the data cable from the computer. Wait 30 seconds to one minute. Reconnect the data cable and power up the drive. If the drive is not detected, power down the hard drive and connect the cable to a different port. Power up the drive. If the drive is detected but not working, check for a missing driver. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Disk Drives." Right-click the yellow exclamation point and install the missing driver. Close the Device Manager. If the drive is detected but not working check to ensure it has an assigned drive letter. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Click on "Disk Management," right-click the external hard drive, click "change drive letter and path," and click "Add." Assign a drive letter. Avoid using A, B or C (C is usually assigned to the computer's internal hard drive). Click "OK" close the window. If the drive is detected but not working, check whether the drive is in sleep mode. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Universal Serial Bus Controllers." Double-click the first instance of "USB Root Hub" or "Root Hub." Check for the hard drive. If the drive is not visible, move to the next instance of "USB Root Hub." Continue checking each instance until the hard drive is located. Once located, click the "Power Management" tab and uncheck the "Allow computer to turn off this device to save power" box, click "OK," then close the Device Manager. Power the computer down, wait 30 seconds to one minute, and power the computer back up to ensure the drive is detected. Hope this helps. b>

If the computer does not recognize the external drive, plug it into another computer to ensure the drive is not corrupted. If the drive is good, a few simple steps should help re-enable the drive for use. Switch the power button to "off." Disconnect the power cord from any extension cords or power strip, then re-seat the power cord into the hard drive. Connect the cord directly into an outlet and power up the drive. If the drive is powered and still not working, check the data cable. Power down the hard drive and disconnect the data cable from the computer. Wait 30 seconds to one minute. Reconnect the data cable and power up the drive. If the drive is not detected, power down the hard drive and connect the cable to a different port. Power up the drive. If the drive is detected but not working, check for a missing driver. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Disk Drives." Right-click the yellow exclamation point and install the missing driver. Close the Device Manager. If the drive is detected but not working check to ensure it has an assigned drive letter. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Click on "Disk Management," right-click the external hard drive, click "change drive letter and path," and click "Add." Assign a drive letter. Avoid using A, B or C (C is usually assigned to the computer's internal hard drive). Click "OK" close the window. If the drive is detected but not working, check whether the drive is in sleep mode. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Universal Serial Bus Controllers." Double-click the first instance of "USB Root Hub" or "Root Hub." Check for the hard drive. If the drive is not visible, move to the next instance of "USB Root Hub." Continue checking each instance until the hard drive is located. Once located, click the "Power Management" tab and uncheck the "Allow computer to turn off this device to save power" box, click "OK," then close the Device Manager. Power the computer down, wait 30 seconds to one minute, and power the computer back up to ensure the drive is detected. Hope this helps. b>

Hi,
IF the system is not turning on any more, try removing the power cable, then press the power button for 10 seconds. then try to power it on again . If it is still not powering up there could be an issue wiht the power supply of the computer. But if it start to turn on, like showing the Sony logo then windows but not going to the desktop. you can try to log on using safemode. you can go there by pressing F8 on the keyboard after turning on the computer. If it still not turning on even on safe mode. there couldbe an issue with the operating system of the computer and needs to be reinstalled.
Thank you for using Fixya, your recommendation is highly appreciated for the free support.

hi, the check signal cable is coming from an issue about your monitor and computer. socheck that cable and the monitor may have multiple inputs but should auto detect the connection when turned off and then on again.I would recommend you disconnect all things but a mouse and keyboard. then turn on your system and get this fixed first once the machine works again plug in your devices as you want them and your all set.hope this helps

Try this:
1. Disconnect your HP computer, so that only the MSI Wind is connected.
2. On the keyboard, hit [Numlock]+[-] then press [A] (this will auto-search for the computer that's connected, and connect both keyboard and mouse to that port).

Give XP a minute to detect new hardware. If XP does not detect the mouse, try plugging the mouse into a port directly on your netbook. If XP still does not detect the mouse, it's XP that's not detecting your mouse properly, not the kvm switch. :) If it does detect it, you should be able to then plug it back into your kvm switch and it should work at that point.
Note: if you get stuck with lights flashing on your keyboard, just hit [Esc] on the keyboard. That will reset the KVM switch.
Hope this helps!

This is a fairly common occurrence, typically due to signal loss. The longer the total cable run (monitor to computer connector) the less loss you will have. The longest KVM to computer cable I can use reliably these days is about 12-15? at 1024 x 768 at 32 bit color or 8? for 1280 x 1024 at 32 bit color. Things you can do to reduce loss:
-Reduce the length of the total cable run.
-Increase the quality of the cables used. I only use low loss cables now and have far fewer issues.
-Change the video card, some cards can push a signal a longer distance that others.
-Reduce the resolution/colors the video card displays.
-Try a different monitor or if possible use a different (low loss) cable to connect the monitor to the KVM.
Let us know how it turns out or if you have any other questions.