How To Be Confident In English

Course Information

The Secrets of International Communication Success

Confident English

"Our Japanese team do not fully show their ability. They don’t participate much during the Conference Calls or when visiting VIPS come to Japan for meetings. When our global headquarters looks for talent they always overlook Japan, because they can’t find any impressive people. We know they are talented but they just don’t show it". We hear this all of the time from clients.

Why don’t Japanese team members show their ability? Culture obviously plays a part. Modesty, shyness, don’t be the "nail that gets hammered down", embarrassment about making a mistake, etc. That culture set will not work in a gaishikei (foreign multinational) company, so Japanese team members must become more flexible and adapt.

The bigger problem is communication. The barrier here is not English. The barrier is not being prepared to speak imperfect English. Japanese team members limit themselves because they do not want to show they are not fluent in English and they fear not being understood.

It doesn’t have to be like that. First of all FORGET PERFECT GRAMMAR! Yes, forget about having a perfect grasp of English grammar. Speak with the English you have – it will be enough. Foreigners don’t know much about grammar themselves. They learn it at school, find it totally boring as a subject and baffling to understand the rules. Fortunately for them, they grow up as native speakers, so they learn to speak anyway. Japanese people often know more about the rules of English grammar than the foreigners they are speaking to!

The key breakthrough idea is do not get stuck with perfection as your basic starting point. "If I am not perfect, I should say nothing" is a common idea in Japan. BIG mistake! Speak and be heard.

Outline

How To Be Confident In English
The ability to contribute to a meeting in your non-native language is a big deal for most people. It is a particularly big deal here in Japan where perfectionism reigns and people would rather say nothing, than speak and make a mistake. This means that the Japanese team is basically silent everytime there is some international interaction requiring English. They can speak it but choose not too. Why? Because they are shy and hesitant to make a mistake in public. The safer thing to do is to do nothing. The organisation though needs their insights and contributions, so we need to have their voices heard. This video exolains how we can do that.

How To Speak Up In English In Meetings
Meetings are designed to share information, stimulate debate, offer up alternatives, come to decisions and move the organisation forward. The success of the meeting is directly related to the quality of the input. Japanese team members are notorious for not contributing. Their actions or in this case non-actions are misinterpreted. HQ thnks the Japan team has little to offer the organisation. That is absolutely not true. We have to get the ideas, insights, opinions , experience out at the meetings in order to do the best job for the organisation. This video shows how to get the Japanese team members to speak up and be counted in meetimgs.

Credits

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If a foreigner said in Japanese "Watashi Ikimasu Tokyo Eki", every Japanese person would make a mental rebalance of that imperfect grammar and understand they are saying – "I am going to Tokyo station".

This is what foreigners do when they hear non-native speakers making grammatical mistakes in English. They immediately mentally translate the message into correct grammar and reply. The point is not to worry about grammatical perfection, but to get involved with communication. It is important to understand that they are not the same thing.

There are probably no English speaking countries in the world that do not have a sizeable population of non-native speakers. Multi-culturism abounds in the USA, UK, Canada, Australia, South Africa, New Zealand, etc., etc. This means that these native speakers are quite used to dealing with imperfect grammar from non-native speakers. Only Japanese speakers are hung up on English grammatical perfection. Relax!

Professor Albert Mehrabian from UCLA did a now famous study of communication, which showed that amongst English speakers, 93% of the time the message was lost. This occurred when the content and the way the content was being delivered, were not congruent. For Japanese speakers of English, this congruency capability is much more important than grammatical perfection.

In this Confident English Course we deal with these issues directly. We bring 102 years of deep experience in increasing persuasive communication skills to bear on this problem. We teach the skills to make the message congruent with the delivery. Japanese speakers need help to make the delivery more straightforward and not vague and circuitous, like the Japanese language style. They need to show more conviction and confidence when they speak, so that the audience will regard their message more seriously.

Asking questions, stating your opinion, seeking further details – this is all you have to do to be part of the Conference Call or the meeting with the VIPs from overseas. We teach how to do those things with confidence.

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If there was NO RISK to enjoying the access to learn this method because of a 100% satisfaction or your money back guarantee, wouldn’t this make the decision to learn the method easier?

As an extra bonus, we also teach the 6 Impact Points For Persuasive Power.

(1) How to effectively use Eye Contact to emphasis the point you are making and how to include everyone in the room, so everyone feels you are speaking to them. We teach the six second and six sector rules.

(2) Animating Your Face when you are speaking adds power to the message. The expression on our face is something we need to be very conscious of. Often in Japan, a serious face can be mistaken for an angry face. We show how not to make that error.

(3) The Modulation Of The Voice keeps the listener engaged. Japanese is spoken in a monotone – no ups and downs, as in English. This is often how Japanese speak in English – in a monotone. The danger is that a monotone voice puts foreign listeners to sleep! We teach how to overcome the lack of tonal range by using speed and power variations to keep the attention of the listeners.

(4) Gestures add power to words – but only when we know how to use them correctly. Holding any gesture longer than 15 seconds ensures the power of the gesture is now down to zero and it just becomes annoying. Holding gestures too long, having too many or too few gestures are areas of attention. We show the right balance and how to make gestures work for you not against you

(5) Pausing is difficult when we become nervous. We tend to speed up and start running all of our thoughts together. In fact, the ideas start to run over the top of each other and the listener has trouble following what we are saying or trouble understanding the key points. A well placed pause is a skill we need to develop. It allows our listener to absorb the message, prepares them for the next key messages and emphasises what went before. This is a simple but powerhouse skill.

(6) Posture doesn’t sound like a high skill in speaking, but we know that our body language is communicating unspoken messages to the audience. A simple thing like having our feet pointing forward is an important placement, to make sure we are facing the center. From there we can pivot to each side as we include the audience on the left or right.

Many speakers get trapped with their feet placements, so that they end up facing away from a third of the audience. This is sending a deadly, subliminal message that these audience members are not important to the speaker. Having the feet shoulder width apart and with the weight displacement 50/50 is a very good platform from which to speak when standing. It makes you look taller, more professional and completely competent.

The Confident English Course is delivered over three sessions. Those who graduate are then encouraged to continue on to other programmes available in English such as The Dale Carnegie Course: Skills For Success and the High Impact Presentations Course. The Dale Carnegie Course offers many opportunities each week, over eight weeks, to present in English on business subjects. The High Impact Presentations Course is an intensive Two Day programme, that leaves the graduates with the ability to be totally professional on any subject, with any audience, at any time of the day, in any location!

Over three high octane sessions, Confident English will make you confident to speak in English and show your full ability and talent. You already have the English capacity you need. All you need is help in learning how to release that capacity and make it work for you. End your fear of phone conferences and international business meetings!

Who Should Attend

• Anyone wishing to operate in a global environment but who tends to be hesitant to speak out in settings where English is required.

• Anyone who can introduce themselves to a certain extent but does not have confidence in giving presentations or conducting discussions using English

• Anyone with basic English skills equivalent to a TOEIC score of 600 or higher

• Particularly recommended to anyone who is thinking about taking one of the English training courses offered by Dale Carnegie and considering this course as a warm-up.

Common problems of speaking English…

• You are so concerned about perfect grammar and appropriate vocabulary when speaking English that your sentences don’t come out naturally.

• You get nervous when you face a foreigner and feel you cannot speak with confidence.

• You have no "presence" at international conferences and other places where people from other countries are gathered and therefore become "invisible" and are forgotten by everyone.

• You can understand quite well what other people are saying in English but cannot communicate your own views as you would want to during meetings and presentations done in English.

• You are working or wishing to work in a foreign-affiliated or multinational company but your career development is hampered by your English communication skills.

• You are learning to speak English at English conversation schools etc., but your speaking skills are not developing

Outline

• Participants will be able to release self-consciousness that discourages them from speaking English using carefully designed drills under the one-on-one guidance of a highly experienced native English-speaking trainer.

• Participants will develop an attitude to speak English confidently, without getting too stuck on grammatical perfection and thinking they need a big vocabulary, by engaging in practical exercises that focus on speaking in English.

• Participants will learn to speak English with high energy and persuasiveness, and will be able to have a professional presence in meetings with foreigners.

• Participants will acquire phrases and tips that are useful in presentations and discussions done in English and will develop English skills that are practical in day-to-day business.

• As trainers are able to speak Japanese, they can offer closely-supervised guidance to individuals in Japanese as needed.

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Accreditations

Warren Buffett and the Impact of the Dale Carnegie Course from Fox Business News