How do I retrieve my Adobe ID or password?

Can I install Photoshop on another computer?

You can install Photoshop and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you'll need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.

Common issues

Where can I find help if I don't know what's wrong?

Why doesn't Photoshop recognize my camera files?

You may need to update Adobe Camera Raw, the plug-in Photoshop uses to import raw image files. Check the Creative Cloud desktop app to see if an update is available. If that doesn't resolve the problem, get more troubleshooting tips to solve Photoshop camera issues.