Should you wish for an urgent delivery please do not hesitate to contact us and we will do our best to arrange this for you. Any increase in shipping fees charged for this service may be requested from you.

If you require insurance a flat rate of AUD$15 applies for both Australian and international deliveries.

Should the item you purchase not be suitable we are more than happy for you to return the full priced item to us at im lingerie online (with prior authorization) or to one of our bricks and mortar im lingerie boutiques within 14 days from the date of purchase. You will have the option of an exchange or a 3 month credit note. Please note we do not give refunds for incorrect choice unless the items are proven faulty at the time of purchase.

For further information and full terms and conditions please click here