SAM MANAGED SERVICES

Our service is for organisations frustrated by unforeseen software costs who want greater predictability and clarity around their software spend. Our goal is to help you make faster and better informed IT decisions based on data-driven reporting.

Software license and compliance management is complex and, for most organisations, maintaining a current understanding of software licensing and metrics is impossible.

For us, this is what we do, what we specialise in, and serves as the foundation of our ability to help clients gain clarity, increase security and reduce risks and cost.

Our services are based on our software expertise, combined with data and process. Our guidance is based on data, knowledge and an understanding of the impact and cost to the business. Using this information, our clients are best prepared to make the best decisions for the long-term health and success of their organisations.

Software Asset Management is a complex discipline.

Understanding and staying current on software license agreements and metrics is impossible if you haven’t made a career out of it. Quick, reliable access to the “single source of truth” for software usage rarely exists. And the financial liabilities of non-compliance are high.

HOW DOES IT WORK?

Before the business can make any architectural decisions or commit to spending money on software it must have adequate data and knowledge. It must know the impact and the cost to the business of a decision before the decision is made. Our managed services give the business the data to make informed decisions.

SAM expertise is a rare and valuable skill. We recognised this and created our business with a mission offering… No more software surprises, no more software shock.

Why a managed service?

How does it work?

What are the business benefits?

Our experience shows that software vendors are less likely to audit organisations they know have third-party managed software license.

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By 2018, the SAM skills shortage will make 50% of organisations — who have implemented, or are currently implementing SAM — dependent on managed SAM services.
By 2017, enterprises will spend 10 times more on software asset management services than they now spend on software asset management tools.

Gartner - January 2015

This service is independent of tooling; we use your existing tools to measure your software license compliance.
If you have tools but do not trust the quality of the data, we health check to identify why. Then we find ways to improve the data integrity and optimise tool performance.
In the absence of tools, we implement appropriate tooling for your environment and requirements.

We start with establishing a baseline of your hardware, software and user usage across the business. Establishing this baseline gives you the “what-is” position - what software is deployment versus the license entitlements you have. Is there a gap and can it be closed?

For a period of 3 or 12 months we will monitor the changes in the original baseline and provide progress reports and required actions throughout the subscription. So you know how much you need to budget for and the status of remediation activity.

"SOS were able to help navigate the complexity of public cloud cost usage and provide valuable optimisation recommendations which translated to cost savings on a monthly spend in cloud. I was impressed with the way the team delved into consumption data and found scenarios in which we could optimise our spend in cloud."

Gehan De Silva, Infrastructure Lead, Silver Chain

"SOS was instrumental in giving us the understanding we needed about our licensing position. We would never have been able to do it and understand it without an impartial observer. SOS helped us look at the business from a granular level, and they provided us with sound licensing and spending decisions based on operational requirements. "