Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Buffet breakfast is offered for an extra charge of COP 45000 for adults and COP 45000 for children (approximately)

WiFi is available in guestrooms for COP 15 per night (rates may vary)

Wired Internet access is available in guestrooms for COP 15 per night (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

The staff there is just wonderful and very supportive to your needs and they all go that extra mile for you and what your needs maybe. Also I wanted to mention that I needed a particular issued handled and reach out to (Diego Gaitan). He addressed the issue and also followed up to make sure that everything was completed. And not just him the entire staff and just wanted to say great work.