Please complete all of the required fields below to inquire about a reservation.

Cancellation, Deposit & Booking Policies

Refund of deposit less $25 handling fee if notified 30 days prior to arrival; thereafter, refund if room is re-booked. Cancellations received less than 30 days prior to arrival and no-shows are responsible for the full balance of the reservation. During Merrie Monarch Festival, refund if notified 120 days prior to arrival.

Deposit

A deposit of 50% of your stay is required when making reservations. Balance is due upon arrival. One-night stays are billed in full. Please let us know if you would like to pay for your entire stay in advance.

Advance Reservations

Two night minimum stay on consecutive nights. We recommend reserving at least three nights, so that you can see more of the many sights on the east side of the Island of Hawaii.

One Night Reservations

Accepted a few days in advance or when they fill a gap between two prior reservations.

Availability Calendar

Did you check our Availability Calendar to confirm that the room and dates you would like are available?

Smoke-Free

Hale Kai Hawaii is an entirely Smoke-Free property.

Guest Access

The entrance to all guest rooms requires the use of outside stairs. There are up to 30 gentle steps in flights of 3 to 10 steps. The stairs have handrails and are lighted at night.

Children

We welcome children that are at least 13 years old. If reserving with children, please provide their age.

Holiday Reservations

No check-ins or check-outs on December 25 and January 1. A continental breakfast will be served on December 25 and January 1.

Merrie Monarch Festival

Five night minimum stay, arriving Tuesday or Wednesday.

Email Correspondence and Confirmations

Please be sure to check your suspect email folder for correspondence and confirmations. Our emails are often treated as suspect.