Haven't had great experience with CE. Ordered $1k wheels turns up with no skewers and no rim tape which apparently were supposed to be in there. Got an email response on the first day after I got it home and 2 days now, no response after 2 follow up emails. I don't ask for much but would have been nice to even offer cheap rim tape.

Well, for $7 for rim tape and maybe $30 for regular skewers, they've lost me.

SmellyTofu wrote:Haven't had great experience with CE. Ordered $1k wheels turns up with no skewers and no rim tape which apparently were supposed to be in there. Got an email response on the first day after I got it home and 2 days now, no response after 2 follow up emails. I don't ask for much but would have been nice to even offer cheap rim tape.

Well, for $7 for rim tape and maybe $30 for regular skewers, they've lost me.

I have rim tape I accidentally ordered. can sell it to you at what i paid if you like + postage

Ordered some Campagnolo Veloce Shifters for the CX Commuter from Ribble as they were damn cheap ($95 including campgnolo cables), package duly arrives in three weeks, lo and behold two right hand shifters. Yes the CX bike is a mishmash of Campag, Shimano, SRAM, no-name carbon and Planet-X, but it works.

So I email RIbble they tell me to send them back and they will cover the postage, they will then send me the new ones. I cried a little - flat bars are making me a sad panda as I don't find them comfortable and another six weeks was not acceptable - so I emailed RIbble back and told them that.

Result = They have sent me the left hand shifter via Parcelforce tracked couriers already, and have asked me to send one of the shifters back to them, with a copy of the postage receipt for reimbursement.

Ribble are pretty good on pricing on the lines they carry, and with this osrt of service I will continue to use and recommend them.

orbeas wrote:im sold on the puncher resistance side of things, according to the "reviews"

I understand you like the puncture resistance. Remember that it does make the bike harder to push. If she is riding further or to time lines the marathon supreme might be worth considering. Pucnture proof but also roll well.

orbeas wrote:im sold on the puncher resistance side of things, according to the "reviews"

I understand you like the puncture resistance. Remember that it does make the bike harder to push. If she is riding further or to time lines the marathon supreme might be worth considering. Pucnture proof but also roll well.

THanks comedian a bit pricey though,they may come on special maybe one day,still looking, 700x23 puncher resistance at a resonable price is worth a look.a fast tyer or puncher resistant tyer pick one or the other? Buying road tyers is much easier, two gators thanks!

Order went in last Wednesday, shipped out Wednesday night, arrived here in Adelaide today.

CRC use DHL (or at least they did for my order... they may use a panel of freighters given their size) whom ship direct to Adelaide from the UK, rather than via Melb or (god forbid) Sydney. Shaved a day off the shipping time.

Well, Chain Reaction are back in my good books. After the previous order took nearly a month, the most recent one was placed on Tues 9th October and arrived on Friday 12th via DHL. I didn't pay for any extra shipping - this was just the standard free postage on a order value of about $200.

By comparison I bought a new helmet from Cycling not-very-express on the 7th October, dispatched on the 12th, received 18th October.

Ordered a pair of Bont Vaypor from Merlin Cycles last Friday at 12.00 pm Perth time, they were dispatched 6 hours later, and arrived in Australia Sunday. My cousin ordered a pair of shoes from bicyclestore.com.au on Thursday last week, and was told they haven't even been posted yet. How the hell does it take a shop 7 days to post out a pair of shoes they have in stock?

Merlin Cycles order took 24 hours to arrive from UK to Australia, and 10 days to get from Australia to me.Aus Post sux.Cousin's order from The Bicycle Store in Australia, ordered two weeks ago still not here..Worst shop I've ever dealt with and will never deal with them again.