THE OFFICIAL GUIDE FOR GMAT® QUANTITATIVE REVIEW is the only book of its kind on the market: brand-new study guide to help you focus on your math skills written by the creators of the GMAT® exam contains real GMAT® questions from previous GMAT® exams nearly 300 answers and explanations cover the following areas: Arithmetic,... more...

Talks about the provision of workplace learning and about employing learning as a critical weapon in the fight for an organisation's success. This book explores the arguments necessary to implement a learning architecture, and the competencies and responsibilities required of the 'learning architect' to create this environment. more...

Guest Editor Professor Harry Matlay introduces a number of articles exploring the ever-expanding area of entrepreneurship education. This collection of research papers, literature reviews and case studies covers key issues in entrepreneurship education research, stressing the importance of the ?human aspect? of entrepreneurship and small business... more...

Start Six Sigma Fast–And Achieve Powerful Business Benefits Within Months This book offers leaders a proven turnkey approach to launching a Six Sigma initiative in 90 days and using it to transform your company within a year. Drawing on their experience with fifty Six Sigma programs at companies ranging from AlliedSignal to Motorola,... more...

Tools for pleasing even the most demanding customers
A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employees and... more...

The aim of this book is primarily to enable those wanting to invest in coaching to be able to do so in the most effective way whether they are doing this as an organisation or as an individual. It illustrates the impact coaching can have and identifies changes in leadership and management demands and expectations. We consider what a coachee gets out... more...

Project Skills describes the best of the accepted project management techniques, taking the guesswork out of deciding which ones to apply at which stage. The subject of project management has developed over the ages into a fairly precise set of techniques, definitions and practices that are applicable to running projects. More and more projects are... more...

In Human Factors in Project Management, author ZacharyWong—a noted trainer and acclaimed leader of more than 250project teams—provides a summary of "people-based"management skills and techniques that can be applied whenworking in a team environment. This comprehensive resource bringstogether in one book new and current models in... more...

According to a recent study, there is a 40% failure rate among executives in the U.S. today. To combat the difficulties inherent in assuming high-level corporate roles companies are using new tools to help executives achieve maximum effectiveness, including the hiring of an executive coach.This unique book, written by a trained psychologist and executive... more...