Terms and ConditionsThe KL PASS® is applicable for online purchase only • The KL PASS® allows single entry per attraction • The KL PASS® is activated upon first usage and is valid based on a 24 hour cycle • Lost or damaged cards are non-refundable • There is a strict “NO REFUND” policy for all passes purchased • Passes purchased under the KL PASS® are valid until 31st December 2018 for activation and use • Kindly be advised that this is a self-collection order. Pick up your KL PASS® at the Kuala Lumpur City Gallery, Dataran Merdeka • A purchase order will take three (3) working days for processing before collection of your KL PASS® card and guidebook can be done. • When collecting your KL PASS®, please present your passport or any form of picture identification together with your KL PASS® order confirmation • KL PASS® reserves the right to make any changes to the KL PASS® without prior notice • Passes that are not collected after 3 months from the requested date of collection will be forfeited.