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Rate Dr. Robert Schorn Purnell

Staff

Punctuality

Helpfulness

Knowledge

Comment

Dr. Robert Schorn Purnell's Ratings

1

Staff

3

Punctuality

4

Helpfulness

5

Knowledge

51
3.3

Both dr. Robert and Schorn are nice and knowledge, but the staff who answered the phone calls is very rude, and always hold a long time w/o apology. It is very difficult to make appointment so you cannot expect help when you need them.

Me and my son have been going here for over 5 years. I have come here with and without insurance and have been treated well everytime. Their prices for contacts are very competitive and all doctors are nice, especially Dr Shorn(the son).

I thought this doctor was really nice at first, I even took two of my children to him. When I had to go back for a contact lens fitting exam his true colors showed. I informed them that my insurance company had one progressive contact lens that they covered and as long as I got those particular brand the fitting exam and the contacts plus up to4 boxes would be included in the price and I would only have to pay my 10 copay. Well talk about greedy, he got on the phone with the insurance company and basicially told them that he was not going to eat the fee of the exam (76.00) and that that was not acceptable and right than and there told them that he would no longer participate with that insurance company. Told them to fax over the paperwork necessary to no longer participate with them and then proceeded to hand me a Rx and told me I was on my own and that Costco and BJ's had cheap eyeglass service and walked away and I was left without contact lenses and glasses and have to find someoneelse. GREEDY!!!!!!!

My family has been going to Doctor S Purnell for years and do not have a single bad thing to say about neither father nor son. Both are great optometrists! We seriously recommend them to anyone in need of a great doctor!