LMS upload error (SCORM 1.2)

Hello, I have just finished developing a course for a client that is now trying to test on their LMS system (SABA - SCORM 1.2) however they are receiving the following error when trying to upload the content.

I have no experience with LMS systems or the technicalities (I am just the content developer in Storyline 2).. I have published the content and sent to the client in a zip file for them to upload to LMS, is this the correct way of doing things?

Hi Leslie, thankyou for getting back to me. All I did was click 'publish' from within Storyline and then sent the zip folder to the client (I haven't got a clue with regards to the technicalities of LMS, SCORM etc.) I will try uploading to SCORM cloud and get back if there are any further issues.

Hello, although I have tried this in the SCORM cloud and everything is OK, my client is still having issues uploading to their LMS system. I am not techie and don't understand LMS systems although I know they use SCORM 1.2 with SABA. Can you provide any further resolutions/ideas as to why they would still be getting the same error message?

Hi Leslie, Yes I am, however I did think that maybe they are unzipping the file before trying to upload it, I have told them that they need to keep it zipped and am waiting to hear back. Fingers crossed!