A r c h i v e d I n f o r m a t i o n

Special Institutions for Persons with Disabilities American Printing House for the Blind (APH)

Goal 8: Pre-college-level blind students will receive appropriate educational materials which result in improved educational outcomes.

Objective 1 of 1: APPROPRIATE, TIMELY, HIGH-QUALITY EDUCATIONAL MATERIALS ARE PROVIDED TO PRE-COLLEGE-LEVEL BLIND STUDENTS TO ALLOW THEM TO BENEFIT MORE FULLY FROM THEIR EDUCATIONAL PROGRAMS.

Indicator 8.1.1 of 2: Customer satisfaction: The American Printing House's customers/consumers will agree that the educational materials provided through the Act are appropriate, timely, and high quality and allow blind students to benefit more fully from their educational programs.

Targets and Performance Data

Assessment of Progress

Sources and Data Quality

Trustees-Percentage that agree

Year

Actual Performance

Performance Targets

1998

95

1999

96

95

2000

96.50

96

2001

97

96

2002

96

Advisory Committees-Percentage that agree

Year

Actual Performance

Performance Targets

1999

100

100

2000

100

100

2001

100

100

2002

100

Consumers-Percentage that agree

Year

Actual Performance

Performance Targets

1999

90

2000

100

95

2001

97

95

2002

95

Status: Target met.
Targets exceeded or met in FY 2001.

Explanation: In FY 2001, the ex officio trustees reported that 97 percent of consumers indicated that the educational materials were appropriate, timely, and high quality and allow blind students to benefit from their educational programs. In FY 2001, the Research and Publications Advisory Committees highly agree that the Printing House's educational materials are appropriate, timely, and high quality. In FY 2001, 97 percent of APH customers who were surveyed were satisfied with services.

Frequency: Annually.Collection Period: 2002.Data Available: November 2002.Validated By: No Formal Verification.
Data supplied by the American Printing House for the Blind. No formal verification procedure applied.

Limitations: The Printing House is working toward refining its survey for greater validity during FY 2002.

Indicator 8.1.2 of 2: Student performance and participation: The percentage of American Printing House ex officio trustees who report that the performance of students and their participation in their educational programs improves as a result of the availability of educational materials provided through the Act will be maintained.

Targets and Performance Data

Assessment of Progress

Sources and Data Quality

Trustees

Year

Actual Performance

Performance Targets

1998

98

1999

98

98

2000

97

99

2001

97

99

2002

99

Status: Positive movement toward target.

Explanation: In FY 2001, 97 percent of the ex officio trustees reported that student performance and participation in their education programs improved as a result of the availability of educational materials provided through the Act.

Frequency: Annually.Collection Period: 2002.Data Available: November 2002.Validated By: No Formal Verification.
Data supplied by the American Printing House for the Blind. No formal verification procedure applied.

Limitations: The results are based only on ex-officio data. The American Printing House is in the process of determining the best approach for conducting a teacher survey in FY 2002.