Hotel Novotel Reims Tinqueux

The team at the Novotel Reims Tinqueux welcomes you to the Champagne region. Enjoy our location for your visit to Rheims or the vineyards. #FeelWelcome in the Champagne region!

Mr Eric TRAUTMANN, Hotel Manager

With easy access via the A4 and A26 highways, the 4-star Novotel Reims Tinqueux hotel has a free, private car park. Enjoy a day in the sun by the outdoor swimming pool or terrace and let the kids have fun in the play area. Our hotel is ideal both for family meals and business events. Close to the Champagne Ardenne TGV and central Gare de Reims train stations, we are also in an ideal location for visits to the vineyards in the Champagne region and UNESCO World Heritage Sites.

Our restaurant is closed on December 24! The Novotel Reims Tinqueux hotel is located 5 minutes from the City of Coronations. Starting May 5, 2016, come and enjoy the light and music show at the Cathedral in Rheims each weekend. Come and discover its museums, Notre-Dame Cathedral, the Saint-Rémi basilica, its mythical stadium and famous wine cellars. Or, you can enjoy the sun on the terrace overlooking the pool and let your children play in the park.

Hotel extras

Indoor children's playground and outdoor pool

Contemporary restaurant with poolside terrace

9 renovated meeting rooms, equipped with the latest technology

Free car park, easy access to Rheims center and its Christmas Market

Family rooms, free accommodation for children sharing a room with their parents

Our rooms

4 photos

Spacious, contemporary and perfectly adaptable, the Novotel room is a true living space and can be adapted to suit all requirements. All our rooms measure at least 269 sq. ft. (25 sq. m) and have double beds measuring 59" (150 cm) and WIFI.All rooms have a bathtub or shower and separate toilet. Choose the Executive Room and enjoy a Nespresso coffee machine, walk-in shower, wellness kit with bathrobe and slippers and minibar.

Superior Room

Work and relax in complete serenity. Our Superior Room combines ergonomics and high-tech facilities, including a flat-screen TV, free WIFI, air conditioning and tea and coffee making facilities. For up to 2 adults and 2 children.

Executive Room

Unique features designed especially for you. The renovated Executive Room will treat you like a VIP, with safe, free WIFI and minibar, Nespresso machine, wellbeing welcome kit with robe and slippers. For up to 2 adults and 1 child.

BAR

An open space with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are meeting a business contact or catching up with friends, our barman will be delighted to introduce you to our finest champagnes.

Your meetings and events

Our meeting rooms

Our customer reviews for Novotel Reims Tinqueux

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating
4.0/5
Based on 775 reviews

rburrows20142016/10/29

« Tinqueux stay »

We are seniors and stayed there for two nights. There are no stairs and we had to haul our heavy cases up them to get to the room. The room design is poor. There is space but the bathroom door is glazed and opens onto the double bed so if you are asleep and your partner gets up in the night and turns on the bathroom light it shines on you and wakes you. The door should open onto the passage. There is also only about 400mm from the bathroom door to the bed making access tight. The restaurant costs are high. It would also help if you published a better map showing how to access your place from the highway as it is a tricky process to get in off the busy system of roundabouts and one-way roads.

dear rburrows2014
I am sorry the stay wasn't good for you.
Our brand NOVOTEL try to have same NOVOTEL everywhere.
We need to work well to be helpful to our customers.
Kind regards

Vince2016452016/10/02

« Could do a lot better »

Having stayed at same hotel some years ago found it rather tired looking.The shower was rather rundown.The shower head leaked and the door would not shut properly,accident waiting to happen.The bathroom very small and toilet was separated thus requiring to move from bathroom.
You also needed to keep the bath room door open because the door opened up directly onto the bed and was difficult to open the door and walk in. The TV offered multi channels but no UK one's only BBC world. I know most of my complaint are fairly minor but they make the difference making the stay a good experience to a poor one

thank you for your comment Vince201645
I am sorry you didn't ask questions at the front desk because there isn't only BBC channel on the TV.We are 10 channels in English language.
Stay at your disposal
Kind regards

2016/08/17

« Shamobolic administration. Poor cusomer service. »

As I write, I'm still waiting for a response from the customer service team. I'm keen to know reason why novotel have billed my account for a pre-booked (and paid for room).
I phoned and emailed 4 days ago with evidence of both payments and booking conformation emails from novotel...
On arrival, the hotel was confused about the date of my stay.
Not a problem I thought - I had copies of the booking confirmation email (received at point of booking and then a further helpful 'welcome' email sent by novotel just the day before my stay. This evidence dismissed with the rational that I must have changed the date since making the original booking!
The reception then 'kindly' offered me a room for the night (I had already booked and paid for) at a charge of 81 euros! Apparently, I was 'in luck' as they still had a room available!
When I declined, pointing out (again) that I had already paid for that night, I was offered a 'free' room but I would still have to pay for breakfast. Again, I declined as I had already pre-paid for breakfast and again, had the proof with me (which the reception appeared reluctant to accept as it did not correspond with their in hotel computer information.
Not a fun conversation after a 9 hour journey...
To then return home and see I had been charged for the room after all, despite confirming there was nothing outstanding upon checking out was frustrating. A frustration compounded by a long wait on hold to the customer service line (whose number is not listed on the website, just the ticket booking line...
Summary?
Convenient location, nice hotel, great breakfast appalling administration and customer care.

We stay here often and we are always looked after well by the friendly staff. You know what you are getting with a Novotel .The room is comfortable.Good breakfast - well run restaurant . Ample parking.

Lowest prices found over the following seven days.These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.

Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.