Store Manager (Fashion Retail)

Established by Peter Williams in 1999, as a single shop in the seaside town of Salcombe, Jack Wills has since expanded to become an international brand with 80 stores (and counting) across the globe, including those in the UK, US, Hong Kong, Singapore and the Middle East, and currently shipping to 126 countries worldwide.

Jack Wills is a British fashion and lifestyle brand that has always believed in creating premium clothing and accessories for people who appreciate design, quality and attention to detail. It’s known for heritage-inspired classics with a contemporary twist and is proud to fly the flag for Britain around the world, whether through a collaboration with a Yorkshire mill or the Jack Wills Seasonnaires’ summer on the islands of Martha’s Vineyard and Nantucket. Authenticity, honesty and irreverence are just three of the qualities woven into the ‘Fabric of Jack’ and this company ethos has stood fast for 17 years.

As Store Manager of this beautiful Jack Wills store you will be an inspirational leader, developing your team of to deliver the best customer shopping experience on the high-street. Your infectious drive will motivate the team to hit KPIs and deliver sales targets.

In return you will be given an opportunity to grow as a Manager and develop your career within a growing and ambitious global fashion retail business that loves to develop their people and takes internal career development seriously. And we can't not mention the generous discount and clothing allowance!

As Store Manager you will lead your team to deliver the best customer experience and exceed sales. Your passion for developing your people will mean you are confident at setting commercial targets, driving development and product knowledge across all levels.

The role of Store Manager will enable you build a range of relationships across Head Office, from Merchandising to Marketing to the People Team. You will drive compliance across all areas and ensure that the store is ready for regular stock-takes and follows all policies. As Manager, you will set the bar when it comes to VM, stock management and training.

You will ensure that all promotional activities are actioned and the store is always ready to trade. As part of team Jack, you will be passionate about our brand and strive to exceed commercial targets, celebrating successes with your team. Ultimately, your beautiful store is your pride and joy!

About you:

- You will be operating at Manager level within fashion retail
- Confident in having career conversations and partnering with HR to manage a team
- A strong background in achieving KPIs and driving results, treating stores like your own business
- An eye for product and the ability to set VM standards that our customers love
- Demonstrable experience in managing payroll and compliance
- A love for all things fashion retail and knowledgeable about trends and industry developments
- Experience working at pace in a fast moving, changing environment
- A passion for customer service and leading by example
- Range of experience in leading and motivating teams, achieving KPIs, driving results, setting visual merchandising and operational excellence
- You will be proud to share our values: Courage, Youthful Spirit, Integrity

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