Many
Thanks for the prompt delivery of the Order. Truly speaking that I am very much
appreciated of the service provided to me. -
Cheers, Shailender

Thanks
for your prompt reply and quick service. I will definitely do business with you
in future. - Regards, Promita Banerjee

I
wanted to let you know that I am very much pleased with your service. Thank you
very much in helping me make my wife's Valentine's Day very Special. - RegardsNB (Noel Briscoe)

The
flowers and the cake were delivered on time. Thank you! I shall definitely use
and recommend your services in future!-Regards
Mathew

We
Accept

Payment
Gateway Powered By CCAvenue

Terms
& Conditions:

Terms
& Conditions

1.
For non-perishable commodities, respective
brand owners will be responsible for
the quality of product. In such cases,
you can lodge complaints on them through
us.

2. The
perishable commodities displayed
on the site and the actual products
delivered will be similar and may
not be exact replicas as these items
are hand-made and can vary. However,
in all such cases the quantity specified
in the order will be provided as
desired. We recommend customer to
refrigerate the cakes on delivery
(if it is to be used after half
an hour or more).

3. If
ordered flowers / cake /sweets /
chocolates are not available in
the respective city or town,
we shall deliver alternate flowers
/ cake /sweets of desired quality
and equal to (or greater than) order
value. In case no cake Flavor is specified then chocolate flavor shall be delivered. Greeting
will accompany the gift.

4
a. In
all class A cities we can
deliver on same day and
within two business days
in Class B locations. If no delivery
date is specified in the order
form then the order shall be delivered
within 1 business day for Class
A cities and within 2 business
days for Class B cities of receipt
of the order. These timelines
shall be applicable for perishable
items like flowers, cakes,
teddy bear, sweets, Fresh fruits
(unless specified otherwise in
product name/ description) etc.
Rest of the items shall be delivered
in approx 1-4 business days. Refer
locations
section for more details.

4 b.Delivery
Time, Telephonic Support and Order
cut-off:

- Our Normal Delivery Hours are
9 AM - 7 PM. For Same Day delivery
in normal hours, we need the order
by 2 PM. Normal hours delivery
of orders that include cake are
usually scheduled after 10 AM
to ensure fresh cake delivery.
For Normal hours deliveries, we
would not be able to commit delivery
at specific time (though we will
make all possible attempts to
deliver at your preferred time).

- Midnight delivery shall be done
close to 12 AM. However in exceptional
cases, midnight delivery may start
at 10:30 PM. For Same Day midnight
delivery, we need the order by
4 PM. Please place the order for
midnight delivery, from midnight
section of the website.

- Early morning deliveries are
done by 9 AM. For early morning
delivery, we need the order by
4 PM on previous day. Please place
the order for Early morning delivery,
from early
morning section of the website.

- Cut-off time for placing orders
for 14th Feb delivery is 6 PM,
13th Feb. Orders that are placed
thereafter may be delivered on
15th or 16th Feb.

-
For
Deliveries on 13th and 14th Feb,
the deliveries shall be done during
the day as per the date specified
in the order form. However time
commitment would not be applicable.
Also, midnight and early morning
deliveries shall not be available
on 13th and 14th Feb. Any orders
placed for midnight, delivery
shall start from afternoon.

-
You are advised to place orders
(for delivery on 13th/ 14th and
15th Feb) from Valentine section
of the website only.

4 c. Midnight and early morning
delivery is not available for
Occasions like Valentine day,
Mother's day, Father's day, Rakhi,
Diwali, Christmas and New Year.
Also, for delivery on these days,
no time commitment would be available.

4 d. For Flowers/ Cakes/ Combo
orders to be delivered on 12th,
13th, 14th or 15th Feb, please
place the order from Valentine
Section. Also because of Valentine
day rush, Telephonic support may
not be available on 14th Feb.

4 e. On Sunday and Public Holidays,
telephonic support may be available
till 5 PM only.
4 f. For Sunday delivery within
Kerala, please place the order
one day in advance.5.
Delivery of certain branded items
may not be possible/delayed under
certain un-controllable circumstances
such as product
is not available in the market
or discontinued by the manufacturer.
In such cases, similar product,
nearest to the description will
be delivered. Also, conformance
would be seeked from the customer
for the same through e-mail before
the delivery of the order.

6.
No
claim of whatsoever nature under
any circumstances will be tenable other
than the claim for 100%
refund of payment made. For
compliants/ issues related to
quality of the delivery/ product,
complaints should be made within
24 hours of delivery of the
product through
email at: support@giftwithlove.net.

7. The
owner of the site retains the right
to refuse any order unconditionally.

8. All
claims are subject to the jurisdiction
of Court at Kurukshetra, Haryana
(India) only.
9. Request for cancellation of confirmed
order can be made up to 1 day prior
to the delivery date. You can send
your cancellation request at: support@giftwithlove.net.
For cancellation of order that has
been placed using debit/ ATM card
or netbanking, 10% of the order
value shall be deducted towards
bank charges. Also, in the event
of cancellation/ refunds the payment
for the transactions done through
ccavenue payment gateway on this
website shall be refunded within
3-7 business days. In an event of
non-refund within this timeframe,
customer is requested to contact
us with the order number at: support@giftwithlove.net.

10. If the shipping address is incorrect
and recipient is also un-reachable
on phone OR if no one is available
to accept the delivery of the perishable
gift item (when delivery attempt
is made) then in such cases the
order will be assumed as executed
& no refund will be made.

11. While
placing an order, please provide
us with the following information
for delivery at Hotel / Hospital.

Hotel

Full
address of the hotel.

Room
No.

Telephone
number of the hotel.

Name
of Tour company, if applicable.

Hospital

Full
address of the hospital.

Ward
number or name.

Home
address of recipient with
phone number.

12.
If there is no one available
at the shipping address (to
accept the delivery of your order)
at the time of delivery, the order
will not be considered
late. Hence in such cases, no refunds,
cancellations, liability can be
made.

13. If
the recipient has not checked
in at the hotel on the delivery date,
the order will be left
at the reception & the order
will be assumed as executed.
If the person has checked out of
the hotel by delivery date,
the order will be assumed as executed
& no refund will be made in such
cases.

14. If
xPressions is unable to deliver
your order, then complete refund will be made.

15. xPressions
has taken every care for the accuracy
of the information provided in the
site. It has exercised due diligence
in providing the latest products/information.
However, xPressions or its employees
or its affiliates are not responsible
for the loss or damage caused to
any of the users due to the information
inadvertently provided in the site.

- Discount,
Cashback, Promotional Offers, if
any are not applicable on Gift Coupons.

16.
Quantities/
sizes specified on the site are
indicative in nature and hence there
can be slight variations in the
delivered item, depending on the
availablity of the gift items. Also
note that the items are delivered
as per the product description on
the website. In an event of conflict
among the a) item details
in the order form, b) product
description (as on the website)
and c) displayed image on the website,
product description as mentioned
on the website (for that product
code) shall apply. 17.The
delivered item for the product categories
Watches, jewellery, teddy bear,
silverware and Apparels may/ may
not be exact replica of the images
shown on the website (depending
on the availability of the ordered
gift item). Hence in such a case
the delivered gift item for these
product categories shall be similar/
close-replica to the image shown
for the ordered gift item.

18.
For
delivery of gift items to Wedding
Ceremonies/ Mariage Halls, we may
not be able to assure the delivery
to the bride and/or bride-groom
because of non-accessability of
our delivery team to the couple.
However, we shall ensure that the
delivery is made to one of the responsible
member of host. Also, if possible
we shall provide you with the name
of the recipient through our order
confirmation mail.

19.
Genunity of information & interest
of making payments:

The customer promises
that the information provided to
xPressions is true, correct and
accurate. The customer also agrees
to pay all charges incurred
by them and users of your
account and credit cards or
other payment mention at
prices in effect when such charges
are incurred.

The
customer agrees to defend indemnity
& hold xPressions and its
affiliates harmless from all
liabilities & expenses including attorneys fee related
to any violation of this agreement
by them and also for
the use of the services
or transmission of any
message or information by them xPressions
may modify this agreement from time
to time without giving any prior
information.