DCJS

Q: What do I need to know before purchasing an electronic Security System?

Before purchasing an Electronic Security System, make sure the following apply:

Any business that sells, monitors, installs and/or services electronic security equipment must be licensed by the Department of Criminal Justice System. (You can verify the business has a valid license by calling the Private Security Services Section.)

The contract must contain the DCJS Business License Number that will be 11 followed by a four digit number.

Anyone who sells, installs, services or monitors electronic security equipment must be registered with DCJS unless exempted by the Code of Virginia.

To become registered with DCJS, the individual must complete compulsory minimum training and pass a criminal history check.

If the sales rep or technician cannot produce valid DCJS credentials, do not do business with them and follow the steps listed below.

Q: What should you do if a sales person from an electronic security company cannot show you he or she is registered with DCJS?

Take the information the sales person supplies you with and advise them you will call them after you have verified their credentials.

Telephone DCJS and provide the name of the person and the company they work for and wait for verification of the information over the telephone.

Do not do business with an electronic security company or sales person if they are not licensed and registered.

If the technician who comes to your home or business does not have a valid photo ID or registration letter from DCJS, do not allow them in your home. Be sure to contact DCJS to verify their credentials as soon as possible.