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REVIEW RESERVATION

Review, change, or cancel reservations made on Hawthorn.com. If you need additional assistance, please call 1-800-337-0202.

Pet must weigh less than 50 lbs each. No more than 2 pets. Pet charge is $10.00 a day additional fee per pet non-refundable. No violent breeds or exotic pets. you must have a credit card on file and you are responsible for all damages caused by the pets. ADA defined service animals are also welcome at this hotel.

Hotel Reviews from Hawthorn guests:

It was so nice to stay in the suite, quite and comfort, felt like home. The staff service was really good especially the staff at reception. They greeted us like a family memb...
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It was so nice to stay in the suite, quite and comfort, felt like home. The staff service was really good especially the staff at reception. They greeted us like a family member. The furniture looks old but maintained well. The room service/cleaning was good. It is located at the heart of city. Nice stay for comparatively less price. I would recommend to my friends too.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

thank you for taking the time to review your stay with us. I am so glad you enjoyed the time you spent at our hotel. If you are ever back in Omaha I hope you will stay with us again.
Safe Travels
Management and Staff
Hawthorn Suites
Omaha NE
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Very nice and enjoyable. Quiet and easily able to get to the room with no problem. Good access to freeway. Staff was great. Breakfast was truly outstanding. Super overall.
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Very nice and enjoyable. Quiet and easily able to get to the room with no problem. Good access to freeway. Staff was great. Breakfast was truly outstanding. Super overall.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for taking your time to write a review about your stay with us. I am glad you enjoyed the breakfast our breakfast staff was very happy to hear about your review. We take customer service very serious and I am glad you stayed with us. If you are ever back in Omaha I hope you will stay with us again.
Staff and Management
Hawthorn Suites
Omaha NE
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This was my first trip to Omaha, and the first time I stayed at a Hawthorn property. Was very pleased with my room and stay.
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This was my first trip to Omaha, and the first time I stayed at a Hawthorn property. Was very pleased with my room and stay.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you so much for taking the time to write a review about your stay at our hotel. We are so happy you enjoyed the stay. If your ever back in Omaha I hope you will stay with us again.
Safe Travels
Staff and Management
Hawthorn Suites
Omaha NE
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Nice breakfast, workout facilties and rooms. Overall property in good shape with a friendly staff. Recommend for those on a budget and with a family. Much, much better than my...
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Nice breakfast, workout facilties and rooms. Overall property in good shape with a friendly staff. Recommend for those on a budget and with a family. Much, much better than my previous stay at the worst hotel in the country, the Staybridge Suites- Las Cruces, NM.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you so much for taking the time to write a review about your stay with us. As a team we read through all of our reviews good and bad, We believe we can learn from each and everyone. We are so glad you enjoyed your stay with us and hope you will stay with us again in the future.
Safe Travels
Staff and Management
Hawthorn Suites
Omaha NE
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I had stayed here when it was a different hotel. The rooms are becoming dated and need remodele. Carpets stained, etc. Breakfast good.
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I had stayed here when it was a different hotel. The rooms are becoming dated and need remodele. Carpets stained, etc. Breakfast good.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for taking the time to review our hotel. I am so glad the staff went the extra mile to exceed your expectations. I hope if you are ever in our area again you will stay with us.Thank youTerry
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Very nice Motel, Staff very helpful. Arrived there an hour eariler than check in time. But Staff checked and only had a little wait, and were allow to check in earily. Good...
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Very nice Motel, Staff very helpful. Arrived there an hour eariler than check in time. But Staff checked and only had a little wait, and were allow to check in earily. Good service. And rest'ful sleep. Motel was full, because of Labor Day weekend. But Breakfast was great!!! Would stay again in a heart beat« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you so much for taking the time to review your stay with us. I am glad you enjoyed breakfast and your stay with us.Thank youTerry
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this place is interesting,great breakfast, nice variety of things, scrambed eggpatty, sausage, cereal, fruit, oatmeal, muffins, toast, coffee, tea and juirce.The room was imaculately clean and looked like a high class hotel. The onlydisadvantge is not indoor pool. It did not matter for us, but thinking to take the grandkids some. It will have to be in the summer, as they have an outdoor pool, closes Sept. 15. We hope to be back sometime, it is a greatprice for everything we got. thanks« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you so much for taking the time to write a review about your stay and post it. THANK YOU for staying with us. I am sorry we do not have an indoor pool, our guest love the outdoor pool during the nice weather but during the winter it would be great to have an indoor pools also. I am so glad you had a great time while you stayed with us.Hawthorn Management Team
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