"Trial expired" message after increasing computer memory

I have just increased the memory of my computer. After i turned it on for the first time I got a message from my Zone Alarm (which I have for more than a year AND have renewed the license about 6 months ago)saying the trial had expired!!?!?

I tried entering my license key and it says it is not valid! How do I solve this??

Re: "Trial expired" message after increasing computer memory

Funny, considering my current Windows XP Pro SP2 install on my desktop has had a memory upgrade from 1 to 2GB and then a change of CPU as well as a new NIC card added, I haven't had any issues of this kind.

Re: "Trial expired" message after increasing computer memory

Try the rmlicense switch removal and then reinstall and then re-enter your license that should clear up the problem,but check the time and date to make sure the memory upgrade didnt triger something somehow.

11.) Close this window, then empty your recycle bin
12.) Restart ZoneAlarm by going to Start-&gt;Programs-&gt;Zone Labs-&gt; Zone
Labs Security
13.) If ZoneAlarm prompts you for your current license key,enter it
.
If not, please open ZoneAlarm and under Overview -&gt;
Product Info click on Change Lic... and enter your key.
--------------------------------------------------------------------------If that don't work you will need to do a Clean Uninstall and use the /clean /relicense switchto remove your corrupte license and enter your correct license key..http://forums.zonealarm.com/zonelabs...message.id=103
The third option is to contact Customer Service and Explain your problem and give them your current License KeyThey may issue you a new key or have some other suggestion..
Please post back with your feedback.

Re: "Trial expired" message after increasing computer memory

I think the act of adding memory, might have reset the clock by accident - which causes havoc with any time-based activation licensing.That's the only thing I can think of that will do that.Get a new clock battery for the motherboard if the one being used is near 3 years old.

Re: "Trial expired" message after increasing computer memory

Thanks for the info here - I've ZA Internet Security Suite, licensed until Jan 2008, and booted up this morning to get the message that my trial of ZA Pro had expired and that my machine was consequently unprotected! I wasn't happy.
The solution was for me to restore from backup the certain dat file you mention and straight away all was working again.

My own top tip is - spend time doing backups often. I got caught out badly last Nov and have backed up regularly since.

Re: "Trial expired" message after increasing computer memory

<blockquote><hr>fifth_columnist wrote:
Thanks for the info here - I've ZA Internet Security Suite, licensed until Jan 2008, and booted up this morning to get the message that my trial of ZA Pro had expired and that my machine was consequently unprotected! I wasn't happy.
The solution was for me to restore from backup the certain dat file you mention and straight away all was working again.

My own top tip is - spend time doing backups often. I got caught out badly last Nov and have backed up regularly since.

Thanks again

5th C
<hr></blockquote>Welcome to the Zone Alarm User Forum..
Thank you for your Feedback..
Making Regular Current Backups, is a very good thing..Also following the old Son, Farther, Grandfather principle in making Backups is also a Good practice..Never make a Current Backup over your Last Backup, Because if something Screws up.. Both your Current install and your Backup are Screwed up..So it is a Good Idea to keep your
last two Backups separate from the next Backup..Thanks again for your Feedback..