Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions
than answers. Questions like "What is rotor resurfacing... and how much will it cost?"
And "What on earth is that clunking sound?!" For many years, Big O Tires customers have
trusted us to offer straight answers and top-notch services. Big O Tires offers a wide
range of diagnostic, repair and routine maintenance services, backed by one of the best
national services warranties in the business. Not sure when your vehicle's due for routine
maintenance services? Drop by, and we'll look it up for you!

Note: Any recommendations provided on www.bigotires.com are general in nature.
Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the
vehicle manufacturer or an associate at your local Big O Tires store for vehicle
specific recommendations. The names and descriptions of services are general in
nature. Actual service offerings vary by location, and not all stores offer all
services! The availability of our oil change service and the use of Valvoline
oil products varies depending on the Big O Tires location near you. Please contact
a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Feb 21, 2019

Survey

Crazy fast tire repairs.

Feb 14, 2019

Survey

Punctured a run-flat tire and needed an emergency tire replacement. They had my car in and out of the shop in under 30 minutes. Great job. Friendly courteous service. Thanks guys

Business Owner replied on Feb 15, 2019:

Ernie, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! We hope that you have a great day! Ken Jensen, Owner

Feb 13, 2019

Survey

Look, these guys are the best. They’ll give you an honest price, work quickly, and fill your kids up with popcorn. We’ve been going here consistently for years and I’ve loved the people who work here every time I walk in. Today, I popped in because ALL the lights on the dashboard were flashing. They pulled the car in, filled the tires, and figured out that the gas cap hadn’t been screwed in all the way. It’s the little things that make a small business shine and the people who run this Big O Tires are tuned in to that great customer service.

Business Owner replied on Feb 14, 2019:

Hello Anna, thank you; we appreciate your feedback! It means so much to us to have earned your trust and loyalty in our business. Feel free to reach out to us if you need anything further. Have a wonderful day!Ken Jensen, Owner

Feb 11, 2019

Survey

I showed up with a tire repair and within 20 minutes it was repaired and I was on my way. I will be bring all my cars here.

Business Owner replied on Feb 12, 2019:

Hi Trevor, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.Ken Jensen, Owner

Feb 7, 2019

Survey

I have always been happy with the service on my cars. The men that greet you and pleasant and welcoming. I have them do all my cars and will continue to use this service

Business Owner replied on Feb 12, 2019:

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!Ken Jensen, Owner

Feb 1, 2019

Survey

They are the best around!

Business Owner replied on Feb 7, 2019:

Thanks, Eric! Your satisfaction means so much to us and we hope to see you back again in the future!Ken Jensen, Owner

Jan 28, 2019

Survey

My front bumper pulled away from the the car after bottoming out on the ice piles. I was afraid I needed a whole new piece. Big O came through as usual and fixed it. You guys are the best....

Business Owner replied on Jan 31, 2019:

Cathy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. If you ever need anything else from us, please feel free to give us a call or stop by. We hope that you have a great day! Ken Jensen, Owner

Jan 26, 2019

Survey

Ken and his staff are very helpful and knowledgeable when it comes to taking care of my automobiles.

Business Owner replied on Jan 29, 2019:

Thanks, Troy, for taking the time to share your thoughts! We're so pleased to hear you had such a wonderful experience with our team. We look forward to seeing you again soon!Ken Jensen, Owner

Jan 16, 2019

Survey

Helpful, knowledgeable, fast and priced right.

Business Owner replied on Jan 18, 2019:

Thanks for the great feedback! Hope to see you again down the road! Ken Jensen, Owner

Dec 28, 2018

Survey

Love the guys there. In and out. Honest. Helpful. Thanks!

Business Owner replied on Dec 28, 2018:

Thanks for the kind words! You really made our day. We look forward to seeing you soon!Ken Jensen, Owner

Dec 24, 2018

Survey

As always GREAT and FAST service.....Thanks guys

Business Owner replied on Dec 26, 2018:

Thanks, Gary, for taking the time to share your thoughts! We're so pleased to hear that everything was completed quickly and to your satisfaction. Hope to see you soon! Ken Jensen, Owner

Dec 17, 2018

Survey

Great service as usual!

Business Owner replied on Dec 18, 2018:

Thanks, Jason, for taking the time to share your thoughts! We're pleased to see that we have been able to provide a consistently excellent experience for you. We look forward to seeing you soon!Ken Jensen, Owner

Dec 9, 2018

Survey

Always the best service at Big O I have been taking all my cars here for 19 years, never dissatisfied yet. Bravo

Business Owner replied on Dec 11, 2018:

Thanks, Kate, for taking the time to share your thoughts! We hope that you have a great day! Ken Jensen, Owner

Dec 5, 2018

Survey

A few months ago I bought 2 sets of tires at the same time, one for my Tahoe and the other for my F250. Big O's prices couldn't be beat. There was an installation problem with the set of tires installed on my F250. Unfortunately some damage was done to my truck. I got in touch with Taylor from the store to explain to him what had happened. He went more than out of his way to take care of me and to make things right. I am now a lifetime customer to this store. In the past I have always hated taking my vehicles to be serviced because I feel that they are always looking for opportunities to take advantage of the customer. That fear has now gone away. If you need something fixed on your car or need a new set of ties, see Taylor. He is an honest man.

Business Owner replied on Dec 9, 2018:

Hello Chad, thanks for sharing all the details about your experience with us! We're so pleased to hear that Taylor was able to resolve things to your satisfaction. We look forward to seeing you again soon!Ken Jensen, Owner

Dec 3, 2018

Survey

This was the third time using this location. There were a few hiccups but I will be back again.

Business Owner replied on Dec 6, 2018:

Hello Ryan, thank you for taking the time to let us know about your experience! We will absolutely do our best to refine our levels of service moving forward. Hope to see you soon! Ken Jensen, Owner

Nov 28, 2018

Survey

Very helpful team of people

Business Owner replied on Dec 4, 2018:

Thanks, Tom, for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with us. Hope to see you soon! Ken Jensen, Owner

Nov 26, 2018

Survey

We got new tires; one minor glitch was recognized by the staff who called and explained the issue, explained the remedy, fixed the problem and most importantly made it right and acknowledged the mistake with an apology. I recognize errors can happen and appreciate that it was acknowledged and repaired. That inspires more trust. Thanks.

Business Owner replied on Dec 3, 2018:

Hello Kyle, thank you for taking the time to let us know about your experience! We're pleased to hear that everything was resolved to your satisfaction. Hope to see you again soon! Ken Jensen, Owner

Nov 23, 2018

Survey

I bought winter tires and wheels thru tire rack for my daughters Christmas present. You put them on- I live in Michigan- I tried to buy wheels & tires from your store but it was going to be a long wait- Tire Rack had them in stock.My daughter gets a lot of tire work done at your store. Thanks

Business Owner replied on Nov 28, 2018:

Hello Ken, thanks for the great feedback! We're pleased to see that we were able to help your daughter out. We hope that you both have a wonderful day! Ken Jensen, Owner

Nov 22, 2018

Survey

I had my regular front tires taken off, and replaced with my snow tires. Maybe i'm mistaken but i believed that if the tires were bought from "Big O" there would be no charge. Am I correct, or am I thinking in error? Thanks, Phil

Business Owner replied on Nov 28, 2018:

Hello Phil, thank you for the fantastic rating! If you have any further questions, please contact your local service department directly and we will do our best to assist you. We hope to hear from you soon! Your Big O Tires Service Team

Nov 19, 2018

Survey

You guys are always great to me and do a great job. thank you so much and i will not take my cars anywhere else..thank you so much,. JJ

Business Owner replied on Nov 24, 2018:

Thanks, JJ, for taking the time to share your thoughts! We're so pleased to hear you have had such a wonderful experience with our team. We look forward to seeing you soon!Ken Jensen, Owner

Nov 17, 2018

Survey

Morgan is why I come back. He always knows my name and bends over backwards to help me. Give him a raise!

Hello Cheryl, we appreciate the five star rating! If there is anything else that we can do for you, please don't hesitate to reach out! Have a wonderful day. Ken Jensen, Owner

Nov 15, 2018

Survey

The service is always above and beyond....Why go anywhere else!

Business Owner replied on Nov 20, 2018:

Hello Ron, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know. Take care! Ken Jensen, Owner

Nov 12, 2018

Survey

I wouldn't go anywhere else!!!!!!

Business Owner replied on Nov 14, 2018:

Thanks for leaving us such a great review, Chandra! We look forward to seeing you soon!Ken Jensen, Owner

Nov 9, 2018

Survey

Seems like I had to pry an answer out when I asked my question.

Business Owner replied on Nov 12, 2018:

Thanks, Eric, for taking the time to share your thoughts! We would like to assure you that we are more than happy to answer any questions you may have. If you require further assistance, please do not hesitate to call our service department at your convenience! Hope to see you soon! Ken Jensen, Owner