The risk and cost associated with branch robberies and emergencies is directly related to the reaction by the branch staff. Successful banks have employees who are trained on how to properly respond to robberies and other branch emergencies, protecting the Bank, its employees and its customers. They know how to respond to threats to protect the lives of everyone in the branch and they are able to react professionally after an incident, providing the information necessary to authorities and always representing the BEST! image of the bank.

The BEST! Branch Security Training Program

Based on global best practices in branch security training, the BEST! Branch Security Training Program provides your employees with the knowledge and skills they need to be the best they can be. Comprehensive training includes:

Introduction to Branch Security Training

Branch Security Laws and Regulations Training

Branch Opening Training

Branch Robberies Training

Branch Closing Training

Branch Emergencies

Reporting Branch Security Issues Training

The BEST! Branch Security Training Program may be deployed as an eLearning, classroom or blended program, with comprehensive skill development using case studies, activities, role-plays, evaluation and testing, and final branch security certification followed by in-branch mentoring and ongoing OJT. The program is completely customizable with the Bank's policies, procedures and systems, or it can be deployed as off-the-shelf training.

To learn more about how your bank can reduce the branch security costs and risk, click here.

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