People ask me a lot why I came back to Microsoft after being away for so long. The answer is pretty simple: I don't believe there is anybody in the world better positioned to make a real difference in the world of healthcare technology. And that's about...

" Broken Windows " theory says, in a nutshell, that letting little things go can lead to big problems:
[I]f a window in a building is broken and is left unrepaired, all the rest of the windows will soon be broken...one unrepaired broken window is...