As a software user myself I know that even a small issue can be annoying when the related feature is used on a daily basis. So no problem with your letting us know your concerns. The more, the merrier :)

But if you'll allow me one more comment, can you simply enable changing connection modes by clicking a connection mode icon on the ribbon without affecting the current behavior?

This won't work, unfortunately. I.e. a click on a connection button on the ribbon should only do one action. But we'll consider if we can add an option to Viewer settings which would allow to switch from one behavior/system to the other.

(Don't forget to update your documentation that I cited earlier to reflect the change disabling the behavior we are discussing.)

Yes, some articles in the documentation still require updating. We will do our best to finish with that soon.

I'm also not sure the value of having separate login and logout concepts warrants the added conceptual complexity, but that's for another time.

The logging on and off feature, although may seem superfluous at first glance, actually serves its own purposes. First, it allows to see remote screen previews on the thumbnails. Also, it is when you are logged in on the remote computer that you can remotely update the Hosts. Finally, it works as a "preliminary connection" - it lets you connect to a remote PC to check what's going on there before you distract the remote user from their work. For example, you may log in, take a quick look at the remote screen preview, see that the remote user is working and send them a quick message.

There are use cases where a user goes fr om one connection icon to the next using the same connection mode each time. Mine is the other high level use case wh ere the user goes from one connection mode to the next while using the same connection.

I agree that for this use case the old system was faster.

To sum it up, this is a classic situation when there are two conflicting use cases, so the only way to resolve this would be to simply let the user decide. I will add a suggestion to our wishlist - perhaps we could implement an option that would allow users to set the desired behavior of the ribbon.

I understand what you mean. Previously (an update or two back) the behavior of the ribbon toolbar in the Viewer window was different. The buttons there were used to launch a connection mode for a selected connection right away. This was some sort of a duplication of what could be achieved by right-clicking on the connection icon and selecting the target mode from the menu.

So we decided to change the ribbon behavior so that it would offer an alternative way to run a connection mode. If a user has a connection mode they use most often, they can simply select this mode on the ribbon and then use a double-click on a connection to launch it in that mode.