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Also popular with travelers from the USA

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Ho'ola Spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days.

Dining

Rays on the Bay - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

First time staying the the Sheraton Kona Resort & Spa at Keauhou Bay with my family. It was worth a stay-cation for my kids to enjoy.

Feb 22, 2020Verified Hotels.com guest review

us2 night family trip

Very Good 8.0

The hotel was great. The pool was great. We went to dinner at Ray’s on the Bay as we were highly referred. I let them know that the couple we were with got married that evening so the hostess said they would bring a dessert or some thing. The service was horrible all night long. The ahi poki appetizer was very sticky and obviously not fresh.
It took two hours and 10 minutes to get and finish our dinner as the service was sooooo slow. And the waitress wouldn’t come to our table and ask if we wanted more drinks while waiting or even refill our water glasses. We had to chase her down to get refills. It was very disappointing for the $400 price tag.

Feb 11, 2020Verified Hotels.com guest review

Sheri, us5 night trip

Exceptional 10.0

Wonderful place to stay

The pool was a lot of fun. We had an excellent stay and being right on the water is fun.

Jan 5, 2020Verified Hotels.com guest review

Scot, us1 night family trip

Poor 2.0

Stay Away!

Beware! We checked out of the hotel and within a day realized my wife forgot to empty a drawer with various clothes. The hotel said everything was gone and the cleaning people said they didn’t have it. It all just disappeared? Within a day? They workers in this hotel will steal from you if they think they can get away with it!! We have had hotels in the past call us and even mail our stuff to us. This is not one of those places. NO HOTEL OFFERED NO HELP! If you have personal stuff you don’t want stolen, STAY AWAY!!

Jan 17, 2020Verified Hotels.com guest review

Marcus, us6 night trip

Very Good 8.0

Nice Place

We got a beautiful waterfront view. Great room. Good accommodations. AC was a little loud. No noise from the hallways. Would stay again.

Jan 18, 2020Verified Hotels.com guest review

Brian, us2 night trip

Poor 2.0

Website said they took animals. When we got there they said they only take dogs and its 1 pet per room. I have 1 dog and 2 cats. They then said they don't allow cats.

Jan 14, 2020Verified Hotels.com guest review

us1 night family trip

Exceptional 10.0

Make it comfortable

Rooms should have 2 queen bed, currently rooms have 2 double bed which is very insufficient amd uncomfortable for family of 4. Most hotels now offer 2 queen beds
Pillows could be firmer
Bathrooms are dated by works fine, upgrade to fittings will be nicer.
Fan in shower tub, toilet is missing
TV screen need to be larger

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