Classroom Technology

The College of Charleston has over 200 technology-enhanced teaching/learning spaces available. Helpdesk can assist in the design and installation of these campus-wide technology-enhanced rooms.

Getting Help… Now!

Full Support Monday – Friday 7:30 a.m. – 5:00 p.m. Limited Support Monday – Thursday 5:00 p.m. -10:00 p.m. If you are having a technology problem in the classroom, call Helpdesk at 843.953.3375 and press 1 for assistance. It is a good idea to bring your cell phone to class or you can borrow a student’s cell phone. If your need is not immediate, you can always email Helpdesk@cofc.edu and describe your problem or request.

Accessing Technology-Enhanced Classrooms

Academic room assignments are designated by the Registrar’s Office (RO). The RO can be reached at 843.953.5668. To enter a technology enhanced classroom, you will need either a combination code or access card to open the door. Access codes are available from the Faculty tab via MyCharleston under Faculty Quick Links (click on Faculty> Information> Classroom Access Codes), while access cards can be obtained from departmental chairs. In addition to door access, you must also get a T101 key from your department chair to open the teacher workstation, which contains all the technology equipment.

Not every classroom will be the same and to view what technology there will or will not be in your room visit Office of the Registrar site and click on Classroom scheduling. Click on the room name and number to view description and images of the room.

Capabilities

Technology-enhanced classrooms computers have a connection to the campus network and include a standard set of basic computer applications: Microsoft Office Suite, Internet Explorer, Firefox, etc. Use your Cougars username and password to log in. This will allow you to access Wharfside and any files you have placed in it. Be sure to log out after class is over.

To request an upgrade or have specialized instructional software installed, send a request with a description of room locations and desired software to instsoft@cofc.edu

Training

A self-service guide to Smart Classroom Technology is posted in each classroom. Also available is the following video playlists for step-by-step instructions on using the technology in both updated and older classrooms:

Frequently Asked Questions?

Is there a way to blank the projection screen so that my students cannot see what I’m doing on the computer monitor?In a classroom with a projector remote, choose AV Mute. In a room with a Touch Panel, tap AV Mute.

I want to have a Skype call in my classroom? Some classrooms have a webcam and Skype for Business already installed on the computer in the teacher station, but you need to request to have regular Skype installed on the computer in your classroom if you are wanting to Skype with anyone outside of CofC. See Web-conferencing and Video-conferencing Services at the College section on the following page to request:http://it.cofc.edu/vvw/multimedia/index.php

If there is not a webcam in the classroom, you can also check out a webcam from TLT using the following form: https://www.smore.com/8u99j

I want to install software on the computer in the classroom? You do not have permissions to install software onto a classroom computer. To request an upgrade or have specialized instructional software installed, send a request with a description of room locations and desired software to instsoft@cofc.edu