Frequently asked questions

Can you come to my location?

Yes, for convenience, our travelling tailors can come to you.

What should I expect for my appointment at the showroom?

A signature combination of the old world tailoring experience with the latest technology and a modern, online twist. You will get to meet one-on-one with one of our expert Style Consultants who will guide you on how to create your ultimate, custom, tailored garment.

You can view our sample products, try on our fit garments, be professionally measured (with your measurements being saved to your online profile), check out our huge fabrics range and design and customise a garment that is authentic and unique to you. All this whilst having a taste of our finest whiskey.

How long does an appointment take?

Appointments usually take no more than 45 minutes.

Can I bring a friend with me?

Of course! Bring the whole pack. The more the merrier.

I have more questions!

Talk to us. Send us an email at [email protected], give us a bell on +61 2 9222 2801 or speak with us now on our live chat. Our customer service team is highly responsive and they are happy to answer any question that you may have - it’s no trouble.

To make an appointment simply book online, send an email to [email protected] or drop us a line on +61 2 9222 2801. Or feel free to drop by the showroom Monday – Sunday during opening hours.

Our showrooms boast a signature combination of the old world tailoring experience with the latest technology and a modern, online twist. You can view sample products, try on our fit garments, be professionally measured, check out our huge fabric range, be guided by our knowledgeable Style Consultants on how to create your ultimate custom, tailored garment and enjoy a coffee or beer on us. We look forward to meeting you.

Have a suit or shirt that fits you well?Bring it along, we will copy the measurements for you and save them to your online profile.