Aurora Training Advantage Expert

Dan O'Connor

Internationally acclaimed author, trainer, and keynote speaker Dan O’Connor has been leading the communication training industry for more than 20 years. Through his bestselling books Say This—Not That, and Energy Vampire Slaying: 101; his #1 rated YouTube channel, Communication Training Videos with Dan O’Connor; his popular online course OnlineCommunicationTraining.com; and his breakthrough proprietary tactical communication learning system, Step Out of the Shadows and Speak; Dan has been setting new benchmarks in training, and transforming the lives of millions of people as well as countless organizations all around the world.

Before launching Dan O’Connor Training, Dan’s professional development was laser-focused, helping the customer service divisions of some of the nation’s top companies, such as Equitable Financial, JCPenney, and Wells Fargo overcome some of their toughest communication challenges by using simple, effective scripting strategies. However, being a big believer in listening to what the world is telling you to do rather than telling the world what you’d like to do, once he received enough “suggestions” to get into teaching, Dan started teaching on the elementary level at Harland Johnson Del Bosque before becoming a professor at Autonoma University Guadalajara, and ultimately taking his unique teaching style to the world with Dan O’Connor Training.

Why is Dan’s training so different? Dan has always been known for his ability to do what many others seem to overlook in communication training courses—he gives you the words. Once you experience Dan’s training, you’ll see how his unique danger phrase and power phrase lists, free-style scripts, step- by-step communication strategies, and tactical verbal patterns can can help you, your whole family at home, or your entire team at work project a polished, competent, confident image, and overcome even the most difficult communication and customer service challenges. Dan, however, maintains that while his communication training tends to be of a professional nature, the result is inevitably surprisingly personal. “Powerful communication training,” says Dan, “eventually comes down to this: It helps you see the best in others even during the most difficult moments when people can’t even see it in themselves. Once you start doing that, you see that it’s not about professional communication skills or personal communication skills at all, but in the end, it’s ultimately about transforming every relationship in your life.”

Dan divides his time between the United States and Mexico, where he lives just outside of Guadalajara, in San Antonio Tlayacapan, a lakeside village nestled in the Sierra Madres. It is there that Dan lives to spoil his two Springer Spaniels—Maggie Mae, his material girl (If you have watched Dan’s videos on the 5 languages of love, appreciation, and respect you’ll know), and the four-legged relationship hero that’s changing the course of communication history—Buddy the Dog.