There are a number of ways to report a crime. If you feel uncomfortable, ask a friend or family member to be with you for support or contact the Victims of Crime Helpline on 1800 819 817 to talk about your options.

You will get an email or letter from VOCAT to let you know that they have received your application.

You will need to have evidence from your doctor or hospital to prove that you have been injured. You will also need proof of loss of earnings and of any expenses as a result of the crime. If you have a psychological injury, you will need a report from a psychologist.

VOCAT will collect evidence, including evidence from the police, to make a decision about your application. This can take some time.

Urgent Expenses

If you need urgent financial assistance, you can apply for an ‘interim award’. Add a letter to your VOCAT application
form that says:

you want to apply for an interim award

the amount of assistance you need

the reason why you need the payment urgently.

You should also provide copies of receipts or bills.

For more information about urgent financial assistance, call VOCAT on 1800 882 752.

In the meantime, call the companies you have bills with to tell them you are having financial hardship. Their phone number is usually at the top of the bill. They might give you extra time to pay or organise a payment plan for you.

Getting help

The Victims of Crime Helpline is a free service that can help you apply for financial assistance.