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Worst Hotel I've ever stayed in! If I could rate it lower I would!!!!!

This hotel was horible, to say the least! Upon checking into our room, BTW we had a 2 bedroom suite, we found so much mold growing in the sink it made me sick to my stomach. Then I turned around to see more black mold growing all over the tub and shower. I even went as far to see if it was a stain or actually mold and wipe it with a tissue. To my dissapointment it was nasty mold and came off very easily with a tissue. Management responded with a bandaid cure. We were asked to use the room next door while they worked on our room and it was not much of an improvement! The crib they brought to the room for my 24 month old look like it came out of the dump. Eating Thanksgiving dinner at the Embassy Grill was not any better with the dust filled lamps and dirty windows and to add insult to injury the highchair that they brought to us was despicable.
To relax after horible event, we decided to go have a nice swim in the pool and hot tub. Are you kidding me.....for starters, the pool was cloudy, floor was slick, and there was a light inside the pool that had come out of the wall with the cords and wires all exposed and laying on the bottom of the pool floor. Then we moved to the hot tub...This hotel was horible, to say the least! Upon checking into our room, BTW we had a 2 bedroom suite, we found so much mold growing in the sink it made me sick to my stomach. Then I turned around to see more black mold growing all over the tub and shower. I even went as far to see if it was a stain or actually mold and wipe it with a tissue. To my dissapointment it was nasty mold and came off very easily with a tissue. Management responded with a bandaid cure. We were asked to use the room next door while they worked on our room and it was not much of an improvement! The crib they brought to the room for my 24 month old look like it came out of the dump. Eating Thanksgiving dinner at the Embassy Grill was not any better with the dust filled lamps and dirty windows and to add insult to injury the highchair that they brought to us was despicable.To relax after horible event, we decided to go have a nice swim in the pool and hot tub. Are you kidding me.....for starters, the pool was cloudy, floor was slick, and there was a light inside the pool that had come out of the wall with the cords and wires all exposed and laying on the bottom of the pool floor. Then we moved to the hot tub and guess what? It was cold and would not work at all. Again, a phone call was made, was waited for 30 minutes no one arrived so we left. Not only left the pool, we left the hotel entirely!

We have frequented this establishment many time over the years for family gatherings and have witnessed a gradual decline take place. What a shame to let this beautiful hotel to go to waste. Embassy management has no one to blame but themselves, shame on them.

I have to agree with all of the reviews but one, the review stated that the beds were not comfortable, the pool area was dirty, pool side was slick, somewhat updated, staff not friendly, isn't much to do in walking distance.....I don't know where this person stayed but it was not at the Embassy Suites in Covington. As you can see by the pictures the place is very nice, rooms are big and very clean, and the king size bed was very comfortable. All of the staff were very friendly and helpful. We only went down to the pool once and we were the only ones there, it was very clean. And as for nothing in walking distance, we stayed for 5 days and never used our car, but we do enjoy walking. The wireless internet was weak in our room, sometimes it would not connect. (we were on the 8th floor) But I really did not care, this was not a business trip so I really did not need my lap top.

I stayed at the Embassy Suites in Covington on business from July 18-21. The hotel is located right on the riverfront in downtown Covington. Downtown Cincinnati is a short walk away, or there is a shuttle bus that stops in front of the hotel and goes to the major attractions in Covington, Cincinnati and Newport. The parking garage is adequate (the spaces are a bit small), but the $3/day fee for self-parking is a very good deal. The main lobby is located on the third floor, but the signage in the street lobby doesn't really make that clear. Once on the third floor, the lobby opens up to a 9-story atrium with fountains, greenery and a talkative parrot. Unfortunately, the glass ceiling of the atrium leaks in heavy rain. The suites are surprising spacious, consisting of an outer sitting room (with TV, couch, wet bar, refrigerator and microwave), a bathroom and a separate bedroom. If you get a chance, the view on the riverfront side is great. The extra amenities are the biggest surprise about hotel. From 5 -7 p.m., there is a "manager's reception", providing drinks and snacks. And there is a complimentary cooked-to-order hot breakfast in the morning. The staff was very helpful to our group and the facilities served our needs well. I'd definitely stay there again

We recently stayed one night at the Embassy Suites Rivercenter. The rooms were very clean and somewhat updated. The beds were not very comfortable, but the bedding was very nice. We were very disappointed with the pool. The pool is small and was very cold. We had an 18 month and a 17 month with us and had planned to spend alot of time in the pool. Due to the temp we spent only about 20 minutes. As other reviews indicted, the pool deck is very slick. The pool area itself was not clean at all. There were dirty towels everywhere along wtih beer and coke cans. The service was lacking, also. The first desk women was not very friendly and was very short with us. Even though there was no one else waiting to check in. At breakfast every staff member we came in contact with seemed to hate their jobs. Also the highchairs were so dirty that we could not us them. The breakfast, however, is served in their main restuarant that overlooks the Ohio River. Which somewhat made up for the mean staff. We paid $169 for the room on a Saturday. I would not return at that rate. The Marriott next door is much nicer, as are some of the the hotels downtown. The location is nice for river views, up on the weekends there isn't much to do within walking distance. Also, parking has gone up. It is $5 a night self park and $20 valet.

Spent two weeks first of March 2006 on business; cooked-to-order breakfast and manager's reception EVERY night make this a good value, but warm, friendly staff made it even better. Upgraded atrium and common areas give a sense of real quality, but room furnishings are in keeping with brand - clean and comfortable. Only negative is the poor wireless internet reception in rooms - need more routers; very good in atrium, and computer use in business center is free; definitely recommend, and probably as good or better than Marriott next door. Ask or reserve a riverfront room for a great view. Good restaurants close by that staff can recommend or give directions.

We stayed overnight at the ES while visiting the Cincinnati Childrens Museum & Newport Aquarium. This hotel is very nice. The waterfront location is beautiful (the restaruant has a great view of it in case your room isn't waterfront). The lobby has a macaw tropical bird in a cage and there are little ponds and waterfalls. The indoor pool is nicely maintained. Our room was clean and tastefully decorated. It is a nice hotel and we would stay here again.