​Building relationships and community is in my DNA, and I love to connect people with one another to do amazing things.I also love to organize knowledge management systems to help customers learn products and deflect support issues.

I'm best at creating and connecting new dots. I've spent the last 13 years creating new content and communities, formingadvocacy and ambassador programs, and building customer-facing knowledge systems.

​I thrive in the gray and believe that the relationships that we have and the communities that we buildaround the work that we do is the key to how we sustain them.

EXPERIENCE

2020 - present, GitLabI stepped into a new role at GitLab managing a global Community Advocacy team in May 2020. Wish me luck!

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2014 - 2020, InVision AppMy work played a critical role in educating and supporting customers and harnessing the power of community at InVision as the company grew and raised a total of $235.2M in funding over 7 rounds. ​​

2008 - 2014, VRBOI rose quickly through the ranks at VRBO/HomeAway from a copywriter to launching and managing 5 global Help Centers for different VRBO/HomeAway brands, then managed a global upgrade and relaunch of their existing customer Community forums.

Such a team player, and an incredible ally. Beth is everything I could ask for from a teammate. She's timely. Articulate. Passionate. And most importantly, she never forgets about placing the human at the center of every problem we're solving for. If you're looking for a curious manager and a strategic thinker, look no further. She's right here.- Adam Fry-Pierce, Director of Customer Experience Programs at InVision

Beth is the most effective boss I’ve ever had. I’m regularly impressed by her ability to motivate our team through both positive feedback and candid conversations. Beth expects excellent results, and she positions our team to succeed by defining clear KPIs for bigger initiatives. She then gives us the freedom to meet and exceed those expectations (rather than micromanaging our individual methods). She’s also quick to jump in if anyone needs extra help to hit the mark. Oh yeah—she’s also really funny and supportive, both of which set the tone for a terrific work environment.- Joe Donohue, Senior Technical Document Writer at InVision

Her calm demeanor, positive attitude, and teamwork helped to build the HomeAway owner community as the community site grew to be the leading community for vacation rental owners, travelers, and property managers. She's got great community chops, and would be an asset to any marketing or community team.​- Tom Hale, President at Survey Monkey

During my time at eBay, I was always looking for the "secret sauce" to why it became such a phenomenon - what I discovered was focused leadership & passionate teams of people who communicated with customers as human beings and empathized with their questions or issues. Beth is a key part of the "secret sauce" for HomeAway.- Kevin Embree, Founder and CEO of Level Seven

Beth worked very well with her teammates globally, and was particularly appreciated for her intelligence and ability to build relationships across the company. Her ability to multi-task, provide strong leadership, and simultaneously see the big picture and track daily tasks is truly astounding.​- Rob Medina, Director of User Support at Backpack Health