Shipping Policy

We currently deliver across globally & in India to all metros and certain non-metro cities. We have tied up with reliable logistics
partners, which ensures reliable delivery of non-perishable items across cities. We try our very best to ensure that there are no delays in
shipments, but sometimes it's beyond our control.

Shipping Time Since most of the products are made to order, we allow a buffer of the lead time for producing them. This time is indicated alongside
each product and reflects in the checkout page. Typically the lead time for delivering the product is 2 to 7 working days for domestic
customers and 7-12 days internationally. The logistics partner gets a notification once the product is ready for dispatch. They will then pick it up and deliver it to you between
5pm to 9pm on all days from Monday to Saturday. We ship on all days (Monday to Saturday) except Sundays and public holidays.

If you feel that the packaging of the product is tampered or damaged at the time of delivery, please refuse to accept delivery of the
product and contact us immediately at
info@bmvfragrances.com , mentioning your order reference number. We shall ensure a replacement
delivery is made to you at the earliest.

In case your shipment is delayed:

In case there is a delay, please send us an email on
info@bmvfragrances.com with your order number. In the unfortunate scenario that your shipment has been misplaced or lost enroute, we can either resend the order to you (if the same
products are still in stock), or issue a credit note to you, or reimburse the amount completely to you.

BMV Fragrances Pvt. Ltd. has been a leader in wholesaling of essential oils and reconstitutions. With
a cumulative experience of over 80 years, BMV Fragrances Pvt. Ltd. has started a venture of reaching
out to the people through the BMV Aroma e-Shop. This platform is also a way to educate the
customers about the products as well as their uses and their applications in the field of
aromatherapy.

A range of essential oils for aromatherapy, packaged in imported bottles, along with the technical data.

DIY tips for the oils, suggestions for the customers to make use of the oils and their benefits.

A range of Aroma Diffuser oils created specifically by BMV Fragrances Pvt. Ltd.