Leaving ArkansasBlueCross.com

By selecting "Continue," you will be exiting the Arkansas Blue Cross and Blue Shield (ABCBS) website. If
you choose to access other websites from this website, you agree, as a condition
of choosing any such link or access, that ABCBS is not and shall not be responsible
or liable to you or to others in any way for your decision to link to such other
websites. You further agree that ABCBS and its affiliates, its directors, officers,
employees and agents ("the ABCBS Parties") are not responsible for the content of
any other website to which you may link, nor are ABCBS or the ABCBS Parties liable
or responsible under any circumstances for the activities, omissions or conduct
of any owner or operator of any other website. Once you choose to link to another
website, you understand and agree that you have exited this website and are no
longer accessing or using any ABCBS Data. You understand and agree that by making
any third-party website link available as an option to you, ABCBS does not in any
way endorse any such website, nor state or imply that you should access such website
or any services, products or information which may be offered to you through
such other websites or by the owner or operator of such other websites. The owners
or operators of any other websites (not ABCBS) are solely responsible for the content
and operation of all such websites. ABCBS makes no warranties or representations
of any kind, express or implied, nor of merchantability or fitness for a particular
purpose, nor of non-infringement, with regard to the content or operation of any
other website to which you may link from this website.

Leaving ArkansasBlueCross.com

By selecting "Continue," you will be exiting the Arkansas Blue Cross and Blue Shield (ABCBS) website. If
you choose to access other websites from this website, you agree, as a condition
of choosing any such link or access, that ABCBS is not and shall not be responsible
or liable to you or to others in any way for your decision to link to such other
websites. You further agree that ABCBS and its affiliates, its directors, officers,
employees and agents ("the ABCBS Parties") are not responsible for the content of
any other website to which you may link, nor are ABCBS or the ABCBS Parties liable
or responsible under any circumstances for the activities, omissions or conduct
of any owner or operator of any other website. Once you choose to link to another
website, you understand and agree that you have exited this website and are no
longer accessing or using any ABCBS Data. You understand and agree that by making
any third-party website link available as an option to you, ABCBS does not in any
way endorse any such website, nor state or imply that you should access such website
or any services, products or information which may be offered to you through
such other websites or by the owner or operator of such other websites. The owners
or operators of any other websites (not ABCBS) are solely responsible for the content
and operation of all such websites. ABCBS makes no warranties or representations
of any kind, express or implied, nor of merchantability or fitness for a particular
purpose, nor of non-infringement, with regard to the content or operation of any
other website to which you may link from this website.

Members

How to File an Appeal

When Arkansas Blue Cross and Blue Shield denies a claim for benefits, the member
receives an explanation of benefits (EOB) explaining the reason for the denial.
The member has the right to file an appeal to request review of the denial of a
claim in whole or in part.

An appeal must be submitted in writing. The appeal should include member name, health
plan ID number, a reference to the claim being appealed (such as a claim number),
and date and provider of service.

When To Submit an Appeal

You must file an appeal within 180 days after you have been notified of the denial
of benefits.

Where To Submit an Appeal

Send requests for review of a denial of benefits in writing. Write on the envelope: