Our service

Service by heart, Win by quality. Welcome to order!

Our Service

1. Designing the assemble instruction and shipping mark
2. Supply the professional inspection report
3. We can make the office chairs according to your requirement
4. We can offer new bar stool design or color according to your choice.
5. Reduce our profit to help customers selling promotion in their market at special time
6. When u want to visit our facory, we will pick u up from airport
7. Select items: welcome to our store and select the items you interested. Or let us know what you had, we can custom make it.
8. Inquiry to us: email us your request, we will offer you in 24 hours.
9. Negotiation: Prices, payment way, delivery time, shipping, etc… we will sign a contract.
10. Pay deposit: buyer arrange down payment.we will arrange production at soonest.
11. Production complete: we will inform you before one week time of production complete.
12. Take photos: we will take photos and send to you for reference 2 days before shipping.
13. Balance: please arrange the balance payment once confirmed.we’ll arrange shipment as planed.
14. Send documents: we will send you origin B/L and custom documents (packing list, commercial invoice, AQIS etc) by express. Or Telex Released B/L.
15. Satisfy & repeat orders: We thank you for your great support, and look forwarder to building long-term cooperation with you.

Inspection of Products:
We have our own QC department in our factory to make sure that all our products are in very good quality before shipping out to our customers.

Quality Control:
Before the order to be confirmed, we would check the material and color of leather/fabric/paper by sample which should be strictly the same as mass production.
We will be tracing the different phase of production from the beginning.
Every product quality checked before packing.
Before delivery clients could send one QC or point the third party to check the quality. We will try our best to help clients when problem occurred.

After Sales Service:
Shipment and sample quality tracking includes lifetime.
Any small problem happening in our furniture will be solved at the most prompt time.
We always offer relative technical support. Quick response, all your inquire will be replied within 24 hours.

Support

About us

RONG FU CHAIR CO., LTD, established in early 2006, is a supplier of professional mesh leather office chairs, foldable office desks, office sofa and others office furniture in China. Our office furniture selling well all over the world.