TripAdvisor Traveler Rating:

2.05Cleanliness

4.05Location

3.05Rooms

5.05Service

3.05SleepQuality

4.05Value

3.05

“Wasn't as expected”

Aug 29, 2013James J, Hendersonville

They advertised a King hot tub suite. It was little more than a whirlpool tub in the room. It should be advertised as such. The room was comfortable and was very clean except for the one bug that was crawling around the walls. We drove 15 miles extra just because we thought we were going to get a hot tub to relax in.

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your review. We apologize if the tub was not to your satisfaction. We feel almost sure that the bug you are referring to c ould have been a Asian Stink Bug. Our Housekeepers vaccum the rooms daily, however these little invaders are unstoppable at finding a way inside. All of our homes have been invaded as well not to mention all of the businesses in the area. We are all awaiting the good news that a pesticide has been marketed to irradicate this annoying insect. Once again please accept our apologies for the less than satisfactory stay with us and please consider staying with us again in the future. Thank you for taking the time to leave us a review.
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