The Lean Office for Knowledge, Admin, and Service Work

Applying Lean principles in your office.

How can it help in my office?

Add Stability

Reduced variation in day-to-day activities, and better planning for strategic work

Improve Quality

Standard work is well-documented, and fewer distractions means more focus on the work at hand

Save Time

Free up your team’s time to focus on more value-added work

The Challenge of a “Lean Office”

Organizations often struggle to implement Lean in their office environments. The biggest difficulty is that the work being done is hidden behind a computer screen and it’s assumed that you can’t standardize, measure, and improve this work like you would the work being done on a shop floor. This assumption is not true and we have seen tremendous value come to organizations who apply Lean principles in an office setting. A few applications:

Create, maintain, and schedule standard work for each employee in the office

Drive immediate improvement with daily accountability and live visuals of the work being done

Ensure action items from meetings are captured and complete

Simplify project management and problem solving across all departments