Global Delivery Model

FEATURED ARTICLES ABOUT GLOBAL DELIVERY MODEL - PAGE 2

Two years after its split with HCL in 2003, Texas-based Perot Systems' India operations have become the cornerstone of its global delivery model of integrated IT, BPO and consulting solutions. The company's recent expansion and recruitment plans are in line with its long-term growth strategies in India. Among some of the high-profile recruits were Padma Ravichander, who recently took over as MD of the company's global applications solutions division. She spoke with Sobha Menon about the company's plans and the opportunities that she sees in India.

MUMBAI: Infosys Technologies will recruit 8,000-10,000 workers in the current fiscal, while its new subsidiary Infosys Consulting Inc. would employ 75 people in its first year, Nandan Nilekani, managing director and CEO , said here on Thursday. The company's plan to become a global major and consolidate its presence in India called for investment in employees, he told reporters. The stress would be on global delivery model (GDM), Nilekani added. Infosys would recruit from all over the world, he said, adding the recent acquisition of the Australian firm - Expert Information Service - had resulted in the company getting 330 Australian staff.

BANGALORE: Global oilfield and information services company Schlumberger and IT giant Infosys on Wednesday announced jointly forming a global alliance to provide comprehensive information management solutions that integrate upstream technical and business processes for oil and gas companies. The alliance would address a wide array of solutions, primarily focused on the integration of Exploration and Production (E and P) petro-technical data and applications, including unstructured data, with financial and human resources back-end systems, in order to streamline operational and strategic business decision making processes, a company statement said.

HYDERABAD: Nelson Hall, the leading analyst and advisory firm, in its latest report covering more than 20 software testing service providers, has established AppLabs as the number one pure-play testing specialist in size across the globe. AppLabs also received higher ratings for its proven maturity and completeness of service offerings in the same report, an AppLabs release said here on Tuesday. AppLabs offers a comprehensive software testing service portfolio covering functional testing areas (such as compatibility testing, integration testing, business acceptances testing)

NEW DELHI: Close on the heels of its billion dollar achievement, Infosys is now aiming to go the multinational way -- using its global delivery model to high-value services like consulting and systems integration and step up hiring from other countries. Currently the company has only 650 employees of non-Indian origin. Infosys also plans to ramp up its recently-launched US consulting subsidiary to hire 500 people in three years. Attributing the success of the company to its global delivery model, Nandan Nilekani, CEO, president and managing director, Infosys says,"The end game company would be the one which combines the best of global delivery with the best in consulting business knowledge.

MUMBAI: Indian IT companies are giants in their own right with quite a few having revenues of more than a billion dollars. But compared with the global biggies — EDS, Accenture, Perot, Computer Sciences — Indian IT companies are mere pygmies. And in IT, as perhaps in everything else, brand and size matter considerably. For instance, the smaller Indian IT companies have a tough time competing with the bigger ones. But big Indian IT companies face the same difficulty in competing with the global giants like IBM, Unisys.

BANGALORE: The Infosys strategy of combining growth with differentiation, is keeping it ahead of the pack in the software service export business. The company's organically developed business model leverages the power of global delivery and offers superior value proposition to customers, said Mr Nandan M Nilekani, chief executive officer, Infosys Technologies. Infosys ability to consistentaly post results that are better than competition is due to its ability to offer customers higher value at lower price with better quality and lower time to market, he said.

Integrated technology and solutions provider iGATE Global Solutions enables clients to optimise business through a combination of process investment strategies, technology leverage, business process outsourcing and provisioning. Mohan Sekhar, member of the board, and chief delivery officer, iGATE, spoke about the global delivery model and innovative delivery models being the only differentiator in a commoditised software services industry. Excerpts: The global delivery model (GDM)

BANGALORE: The Infosys strategy of combining growth with differentiation, is keeping it ahead of the pack in the software service export business. The company's organically developed business model leverages the power of global delivery and offers superior value proposition to customers, said Mr Nandan M Nilekani, chief executive officer, Infosys Technologies. Infosys ability to consistentaly post results that are better than competition is due to its ability to offer customers higher value at lower price with better quality and lower time to market, he said.

Infosys subsidiary Progeon provides BPO services to strategic clients and segments such as banking, insurance, security, finance & accounts and telecom. Currently, Progeon aims to be seen as a company that specialises in transaction processing, and does not envisage voice related work to constitute more than 30% of its total revenue. MD & CEO, Progeon, talks about emerging trends in the BPO industry. What trends do you foresee happening in the BPO industry as it tries to acquire some maturity?