Last, But Not Least: The Hanover, Liberty Mutual, Google Meets Progressive, and How Waze & Dunkin’ Donuts May Change Your Life

Monday mash-up is a list of news that we were not able to write full articles on, but thought our readers would be interested to know about them just the same…

The Hanover launches a new Professional Liability Risk Management Portal

On March 24th, The Hanover announced that it had formally launched a new online portal for Professional Liability Risk Management. Called HanoverProRisk, the new portal which is tailored to the specific needs of the professional liability industry, offers a slew of features, articles, templates, risk bulletins and seminars to help both agents and their customers.

“We understand how critical the right information can be to preventing and managing risk, both for our agents and policyholders,” said Greg Leffard, president, Hanover professional. “This portal is a true differentiator for our company, offering support to customers of all types and sizes, while others often restrict these services to larger accounts.”

A screenshot of the new HanoverProRisk portal

Features offered at no additional cost to The Hanover’s policyholders include:

Risk management webinars and seminars focused on professional liability for businesses

Contact information for the company’s risk management hotline

Risk bulletins on emerging exposures, such as social engineering schemes, claims trends studies and best practices to limit exposures

Articles, guides and checklists

Sample engagement letters

For more information or to check out the new portal, continue on to HanoverProRisk.com. The Hanover’s agent partners can also access the portal through The Agency Place (TAP).

Liberty Launches A New Builder’s Risk Product

A quick summary of the product straight from Liberty Mutual’s formal announcement:

The new Premier Protector – Builder’s Risk policy helps eliminate uncertainties and inconsistencies through an intuitive structure. And because many of the coverages available in the new product are options, brokers and customers can work with Liberty Mutual’s dedicated inland marine underwriters to tailor each policy to their specific needs.

The finer details:

Liberty Mutual’s new Premier Protector – Builder’s Risk™ coverage – which is best suited to projects with total insured values greater than $50 million – features:

Available limits up to $500 million per project, and up to $200 million for shared and layered

Coverage for Named Storm, Earth Movement and Flood

Delay in Completion (Time Element), with Income Cover for owned projects

Master Builder’s Risk by endorsement with Extension of Term endorsement to see projects through to completion

Hey Google – Let me Talk to Progressive

Progressive has become the first insurer to offer home and auto tips on Google Home, Google’s answer to the Amazon Echo.

According to Google, customers need only say ‘Google, let me talk to Progressive’ after which, an individual can have all their insurance questions answered.

“While most people don’t think about insurance much, when they do have a question, Progressive wants to make it as easy as possible for them to get help by being available where, when and how they want to interact with us,” said Dan Witalec, Customer Acquisition Leader, Progressive.

“When we realized the popularity of voice-activated assistants like Google Home, we wanted to work with Google to be helpful. We’ve got some nice content to start, but we’ll also monitor the types of questions Google Home customers ask us and make adjustments as needed.”

For those interested in seeing what Google Home looks like, here is a screenshot we captured:

Source: Google Home

which should not be confused with Google Gnome, the company’s April Fool’s Day joke this year:

Source: Google

And possibly the most important tech integration of all:

Boston’s own Dunkin’ Donuts has announced that it is the first brand to launch on Waze’s new “Order Ahead” feature. For those unfamiliar with Waze, it is a free, real-time crowdsourced traffic and navigation app. Here’s what DD had to say about it in their official announcement:

Dunkin’ Donuts has become the first partner for Waze’s new feature, “Order Ahead,” which lets Wazers save time in line by submitting orders in the Dunkin’ Donuts Mobile App. With today’s launch, members of the DD Perks® Rewards Program can order their favorite Dunkin’ coffee, beverage, donut or breakfast sandwich directly by connecting to Dunkin’ Donuts’ On-the-Go Mobile Ordering feature through the Waze app before hitting the road, then speed past the line to pick it up inside a Dunkin’ Donuts restaurant.

Important Note: To utilize Waze’s new Order Ahead feature, Dunkin’ Donuts guests must update their Dunkin’ Mobile App for their for iPhone, iPod touch and Android smartphones.

Now that’s a tech integration that can change your life, or at least your mornings.

Article Comments & Updates

Aaron Smith It was a great convention. Really learned a lot, loved it. Had a good time. Aug 09, 3:26 PM

Jane Logan, CPCU The Named Storm deductible was supposed to be effective 8/1/18, policies are still renewing with a Windstorm and Hail deductible-I've contacted the Attorney General and MPIUA. The last time MPIUA missed a deadline it was the change from policies expiring unless paid to renewing automatically-they... Aug 08, 1:40 PM

Paul &Ellen Caron My wife and I have had coverage thru Mapfre insurance for quite some time and never used it, now we have a small mold problem and we have the coverage but our representative Ashley Reece informs us that we are not covered because of some... Aug 01, 10:56 AM

Jane Logan,CPCU The amount of revenue the MA DOI generates versus it's annual budget gives new meaning to the term law of large numbers... It's absolutely outrageous that the DOI spends so little on regulating the industry - all to the detriment of insurance consumers. Jul 31, 8:02 AM