[Resolved] Voltas — defective product delivered

I ordered an ac via snapdeal of voltas brand. The product was found to be defective when box was opened for installation day before yesterday. The installation could not be done as the outer unit of split ac is noted defective by the installation engineer.

I can be reached at [protected]

The voltas customer service is contacted but are repairing instead of replacing the brand new product purchased and delivered defective in-box.

Complaint marked as ResolvedJul 3, 2018

Complaint Status

[May 08, 2018] Voltas customer support has been notified about the posted complaint.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.