Patient Testimonials

“During a visit to No. 5 Dental, one can’t help but be impressed not only by the immaculate reception facilities, but also by the investment the practice seems to continuously make in new equipment, fixtures and fittings and in technology. In addition there seems to be a continuous review of the latest improvements in treatment practices and methods that is a huge benefit to all patients. It is so reassuring to have dental matters explained and then illustrated on and through the latest technical wizardry”

– David Glaser

“I was referred to No 5 Dental Care a few years ago for a root canal treatment and I was so impressed by the care that I received that I have remained there ever since. As a particularly nervous patient, Emma’s very calm, gentle and patient approach has been extremely reassuring for me. She always takes the time to fully explain any treatment that I need and my confidence has grown hugely under her care. Having had a particular problem with one of my teeth this year, Emma and the whole team have been so helpful and provided me with advice both inside and outside of practice hours when I have been worried. I am extremely grateful to them all for their tremendous level of reassurance and the time that they have spent with me and I consider myself very fortunate to benefit from Emma’s level of knowledge, skill and care.”

– Cheryl Hathaway

“Emma Clayton-Jones and the team at No. 5 Dental Care have been treating the McCulloch family for over 20 years. Loyalty and respect are values that are earned, and Emma has won those from us in bucket loads. Her professional but personal approach is reassuring and she always has her client’s interests at heart. Emma has a knack of putting one at ease, constantly explaining the process of treatment as she works – it is reassuring to know that you are in capable hands. The practice itself is contemporary, comfortable and slick with welcoming faces that greet you at your arrival. Appointment scheduling is dealt with efficiently and in the main made to suit the client. Emma & her team have also been known to contact, out of hours, sometimes on a daily basis after complex procedures to make sure that all is well.

Emma has every right to be proud of her team and the surgery that she has established; No. 5 really cares and we would be hard pushed to go in search of anyone else for our dental needs.”

– Denise McCulloch

“No 5 Dental Care has always given extremely professional care during the many years I have been with them. As well as the Dentist, Emma Clayton-Jones herself, her team of receptionists, hygienist and dental nurses have always given of their best and combined to provide as good a service as one could wish for. Alongside detailed treatment plans, the all-round attention to detail gives one a good feeling of confidence.

Just in the past week, I had cause to ring out of hours on a Saturday morning at the beginning of a bank holiday weekend, due to a bridge which has become dislodged. Within an hour I was sitting in the chair being treated by Mrs Clayton-Jones and again, the care received was very professional, friendly and effective!

I have no hesitation in providing this testimonial to a very impressive organisation.”

– Elizabeth Lee

“I’ve been particularly impressed with the technological development of No. 5 Dental. I know I will always receive the best and latest treatments there, whether this is in anaesthesia or in fillings or in the comfort of the dental chair. I even get to update my health record on an iPad these days, as I sit in the newly refurbished reception area! It is wonderful to see a practice prepared to invest continually in improving both care and comfort in this way. Under Emma’s leadership, No 5 Dental Care has developed into a dynamic, forward-looking practice, which still places a high priority on care and comfort. This is a thoroughly human approach to dentistry. I have nothing but praise for it.”

– Prof Tim Jackson

“I am writing to say thank you for the excellent service that we have received over the last few years since my two daughters, my husband and myself have moved over to your Dental Practice.

Previously I had a bad experience with another dentist practice which had left me lacking in confidence and also with some issues with my teeth. You managed to rectify these problems without it being too painful, both on my teeth and in money terms!
When we visit your practice all the staff know our names and take an active interest in what we have been doing. The service is so friendly and I always feel that nothing is ever too much trouble.

On one occasion, Tricia the Hygienist spotted a problem with one of my daughters tooth. Rather than having to make another appointment you came straight in and sorted the issue out.

The practice is always very clean and hygienic as well as having a homely feel to it.
I have already recommended your practice to friends and colleagues as I feel the service that we receive from you all is exceptional.

Please pass on my thanks to everyone on your team”

– Zoe Stemp

“An exceptionally well presented modern surgery with a most welcoming staff, I have now been going to No 5 Dental Care for over ten years. During that time, my teeth have been fortunate enough to have been checked and maintained by the most experienced and skilled dentist’s clinic I have attended.

Over the years I have received routine check-ups, fillings and root canal treatment. Emma’s attention to detail is first class and her skill of hand well beyond any dental care I have received in the past. Investment in new techniques and machinery ensures the practice stays at the forefront of new technology and makes the overall experience of going to the dentist as stress free and as pleasant as possible.

With an eye to preventive maintenance and in response to patient’s needs, various schemes have been established to support visits to the hygienists and for routine dental check-ups. The most recent, a service plan to support the under 25s which fills a key gap between NHS and the private sector.

I have no hesitation in recommending “No 5” as a clinic which provides outstanding dental care in a modern, friendly and highly professional environment.”

– Clive Lunn

“It is important to acknowledge that a key part of the team is those at reception who never fail to offer a warm reassuring welcome and a friendly cheerio at the end of a visit.”

– Nikky Butterfield, patient.

“It’s obvious from the moment you walk in the door at No 5. Dental Care that you are being greeted by a tight knit, happy and incredibly friendly team. Staff turnover is very low and, because of that, I have had the pleasure of getting to know many individuals at the practice over the years. You know the team is working in harmony for your benefit, and communication between them is excellent.”