Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.

Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So when buying through our site, you can be sure that you are completely protected.

Most items ordered before 3pm Monday - Friday will be dispatched the same day.

Our standard delivery is available from as little as £3.80. You will only pay for postage once and on the largest item.

You will receive an email as soon as your goods are dispatched.

For items under 2kg we normally dispatch via Royal Mail which arrives typically in 2-5 days.

Larger and more expensive items are sent Parcelforce 48. Items that are very large (over 1.5m) or very heavy (over 25Kg) will be dispatched via Parcelforce 48L. This is a premium service that incurs an additional charge

For more time sensitive orders we can offer a next day delivery service from Royal Mail Special Delivery or Parcelforce for larger items. For this service we will provide you with a tracking number once your order has been dispatched.

For international orders please contact us for our best available rates, we ship internationally everyday and have experience of getting orders to you for as cheap as possible, as fast as possible