Replay Media Catcher for Windows Customer Support

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I receive the error "Configuration System Failed to Initialize" and Replay Media Catcher will not open

Modified on: Tue, 15 Dec, 2015 at 2:00 AM

Receiving this error means that it is likely that your Windows .NET configuration has become corrupted preventing Replay Media Catcher from opening. Usually deleting Replay Media Catcher's configuration folder will resolve the problem enough to run the application. But sometimes a repair of .NET on your machine is also necessary. Follow these steps in order, until the problem resolves allowing you to open Replay Media Catcher:

Delete the Replay Media Catcher configuration folder. Here is the folder location based on your version of Windows. Please note that you may have to turn on hidden files and folders in order to view this location:

In Windows XP delete this folder:C:\Documents and Settings\yourusername\Local Settings\Application Data\Jaksta_Technologies_Pty_Ltd

In Windows Vista or Windows 7 delete this folder:C:\Users\yourusername\AppData\Local\Jaksta_Technologyes_Pty_Ltd

Uninstall Replay Media Catcher

Re-Boot your computer

Re-install Replay Media Catcher

Open Replay Media Catcher. If you no longer receive the error you can stop here. If the error remains or the above folder location is not present on your system, then the lower level configuration system in Windows is corrupt and requires a repair or reinstallation of the .NET Framework. Uninstall Replay Media Catcher, and then follow the remaining steps below.

This article from the Microsoft Knowledge Base explains how to repair an existing installation of the .NET Framework: