Freeola Guides

How to change your Freeola E-mail password

Welcome to the Freeola Internet customer support pages. This guide is designed to help with changing your password for your Freeola E-mail address. For more internet help topics please visit our main Support Page.

Important: We recommend that you change your passwords if you suspect they may have been compromised in any way.

Advice on Selecting a Secure Password:In the interests of security we at Freeola advise that you use the most secure password possible. General tips include avoiding people's names, places, dictionary words and birthdays as these are easily guessed. We recommend that all passwords be combinations of letters and numbers (maybe even with varying capitalisation), to make them even harder to guess.

You will see all e-mail addresses connected with your MyFreeola account on the page that appears, scroll down the page until you find the e-mail address you want to change the password for.

Click on the button that says Settings & Features.

On the next screen, click the button that says Change Password.

Enter your new choice of password into both boxes and press the Continue button to make the changes.

You'll see a message confirming the change and now you'll need to change the password within your e-mail program. While this process is quite easy, if you're unsure of how to do this you could refer to our pages for setting up e-mail addresses - you'll find links to these on the Freeola Customer Support Centre Index.

Unfortunately only the MyFreeola account holder will be able to alter passwords on individual accounts. Once logged into the account, the account holder will be able to change the passwords from the 'View/Edit E-mail Addresses' link found in the left-hand navigation menu.

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