Goals for Improving the User Experience

Understand library users' research and library experiences and use that information to shape collections, spaces, and services.

1.1
Frame a systematic process for collecting and sharing information about the ways library users work.

Identify a core team of Libraries staff to guide assessment activities and to design instruments to capture how diverse
communities use resources, services, space, the library website and library programs.

Create a central archive for user data.

1.2
Use a better understanding of user communities to create extensive and deep collaboration with users at earlier stages of
their research and teaching.

Participate in LibQual+ Lite

Create a mechanism for exploring discovery interfaces and other user-centered tools.