See what our customers say

“We'd just like to say a few words regards the excellent level of service we received when relocating to Folkestone Basepoint.
Moving house and business at the same time over one weekend is no easy task and we wouldn't recommend it, however what really made it easy in relocating the business was the flexibility of Basepoint and the professionalism of the staff that run the Folkestone centre.
From our initial enquiry right through to the actual move the correspondence, service and help has been great. Compared to what you get on other local industrial/office parks Basepoint is so much more in tune with what clients need, from instant high speed broadband and phones to onsite meeting facilities and cafe.
We'd recommend Basepoint to anyone looking to relocate or start their business. The Basepoint set up allows you to focus on your business while everything else you'll need is taken care of.”

Gerald Glover Noted in Style

“Basepoint make premises rental so straightforward and friendly, that it leaves me to concentrate on running my business and helping my clients in the same, smooth fashion that they do. I have rented from a number of different landlords/companies over the last 11 years and Basepoint are by far, the best of these. They came strongly recommended to me and I would now gladly do the same to other potential tenants.”

Steve Taylor - We Work With Data

“Since moving in to the centre we have been made welcome, not only by other tenants, but also by the Basepoint staff. The Assistant Manager, regularly goes above and beyond to be helpful and accommodating, as does the Centre Manager.
The centre is busy it makes a great place to network with other like minded companies. There is also a large car park, and street parking within the local area, and as there is no allocated parking there is no arguments over who parks where.
On top of all the facilities provided by Basepoint, there is an onsite cafe (Amy's Cafe) where the customer friendly owner and staff will go out of their way to accommodate any requests.”

Phantom SG

“It is a year now since I officially took on my unit at Basepoint, Shearway Business Park, Folkestone.
I live very close to the offices and previously operated my accountancy business purely from home but reached the point where I had outgrown the space available there.
I looked at various offices but was impressed by the security offered by your offices and the all-inclusive rental payment.
The takeover was straightforward and I was able to move in over a period of time to suit me. The offices were clean and well decorated when I moved in, and the well maintained communal areas in and around the building make you want to retain this level of cleanliness.
The management and reception staff are always friendly but professional, and look to generate a community spirit within the complex. You are left very much to get on with your work but at the same time feel part of a working community.
I now aim to spend an increased amount of time at the offices as my work output definitely increases when I am working there.
I would be happy to recommend the offices to anyone looking for self-contained, secure, clean and reasonably priced office accommodation.”

Chandler Link

“Basepoint was an obvious choice to us when we recently set up our new specialist practice. The office we have is just what we need and the Basepoint team could not have been more helpful from the outset with our smallest query always receiving a prompt response.”

Richard Charlton - R Charlton Solicitors

“Following 10 years at Basepoint, Jayne comments: “I am extremely happy at the centre, it feels like a second home to us. Due to the nature of our work, many of our clients come from quite far afield. Therefore being in such a good location, close to the M20 makes it very easy for people to reach us. It is also a great environment to work in, there is always a buzzing atmosphere and it has provided us with many contacts within the local business community.””

Jayne Goss - Just Jaynes

“We have an established office in Folkestone now for three years. The environment is pleasant with good parking and many useful businesses around us. The team are excellent at providing a good service when helping with our requirements and the handy man is always around to fix minor problems. We never have to ask more than once.
The building provides excellent meeting rooms when required, with refreshments if needed and a pleasant cafeteria for light meals throughout the day as required.
I have no hesitation in recommending this complex to any potential customers.”

Tim Denham, Denham Associates

“The Basepoint management team are always willing to help you if needed and also the presentation of the Centre is always clean and tidy, which is inviting for my customers coming to view our bathrooms, which is important to us. I would like to say a big thank you to the Basepoint staff.”

Simon Bullman - Pro-Plumb

“When we started out 2½ years ago it was in the middle of the recession so starting a new business was quite a risk wherever we were. Our business is a ‘destination’ business so we didn't need to be on a High Street, but we did need easy access, local parking and good light. We quickly saw that this could meet our requirements.
So what does Basepoint offer us –
1 – easy contract terms – if things didn't go as planned we were not tied into a long lease.
2 – easy access to the premises when we needed to be here.
3 – good parking
4 – when we outgrew our original unit within the first year, we were able to move to a larger unit with ease.
5 – feeling part of a small business community where people look out for each other and support each other with receipt of deliveries, maintenance etc
6 – If we have problems or concerns the management team are approachable and accessible and get things sorted”

Kathy's Patch

“I moved my St James’s Place Wealth Management Business to Basepoint Folkestone during March 2011.
Ideal for established and new business alike with excellent facilities and support from a professional management team. Fresh clean offices with full facilities for both licencees & visiting clients/customers who are always impressed. With flexible terms it has certainly allowed my business to grow.”

Graham Foote - St James’s Place Wealth Management Ltd

“Since downsizing offices and moving to Basepoint this spring, we have been entirely delighted with the support and back-up provided by the Centre’s management team. The professionalism and standards of aftercare are commendable and the working environment is very well maintained. It is a pleasure to be in such a clean and pleasant location.”

Paul Norbury, Global Books Ltd

“The Basepoint Folkestone Centre is always clean, tidy and presentable which is welcoming for our customers and partners who regularly attend the centre. The centre team are always on hand to help out whenever needed and are always very accommodating with any extra arrangements that are required. A superb base for any new or established business.”

Karen Arnold, Kennedy Scott Ltd

“We have rented two workshop units for the last four years.
We would recommend Basepoint to any business looking for premises for short or long term. Our centre in Folkestone is well maintained and offers the professional modern premises we require.”

Gavin Finch, Dirtbusters Oven Cleaning Supplies Ltd

“As a young company, we required flexible and cost effective office space and Basepoint Folkestone suited our requirements perfectly. The high quality office space is well managed and maintained by the on-site team and enhances our professional image.”

Carl Barlow Arena Cooling

“We have been at Basepoint Folkestone since 2005 and been very satisfied with the centre, apparent of course by the length of time that we have been here. The facilities are very good and the support of the staff is exceptional.”

Keith M Holmes (Memorials) Ltd.

“From our enquiry through to the move, the service and help has been great, it was so easy. We moved in a month ago, the phones & broadband were on instantly, the office space is a good size and people are very friendly. I would recommend Basepoint Folkestone to all.”

Wayne Bruce, Matthews International Transport Ltd

“We have been at Basepoint for just over two years now and are extremely pleased with our office and the Centre as a whole. It is very clean and well-kept and has the added bonus of an on-site restaurant, which is often used by our staff! The Centre is easily accessible for all our visiting Clients on a regular basis, and the flexibility of booking meeting rooms/renting further units on a short-term basis is ideal for our business.
The centre team are very accommodating to our needs and always fulfil our requirements for additional space, very often at short notice!
Overall, the Centre has a very friendly atmosphere, and we are always invited to join in with the numerous fund-raising events and networking meetings.
We highly recommend any business, large or small, to relocate to Basepoint.”

Claire Hughes, Service Delivery Manager Dataforce

“In deciding where to locate our business we discovered Basepoint, Folkestone. We found the complex of offices to be extremely well connected, being only a couple of minutes drive from junction 13 of the M20, the complex offers a wide range of accommodation with ample parking and excellent security together with great easy-in-easy-out contracts. Our move into the premises was extremely well taken care of and within the same day we were up and running with internet and telephone services. The staff are very courteous and friendly and do a great job of maintaining a high standard of accommodation and facilities for all the residents. We would have no hesitation in recommending any existing business or new start-up business to consider moving to the Basepoint Centre in Folkestone.”

Darren Kingston, FDC Homes

“I confirm that our move from the SBC offices to Units 11 & 19 went very smoothly and we received good and friendly service.”

Stuart Brown, Director, Tune into Care Ltd

“Brian Hollands - Director
HMSS
I have had the pleasure of working with Lorraine & Diane now at Basepoint Folkestone, for the last 4 to 5years
As we are now moving on to new premises, I would like to take this opportunity to thank you both for the way you have supported the business during our time here. I feel your help has aided the growth of the company.
I wish you luck in the future and hope to one day return to Basepoint.
Many thanks to the Basepoint Team”

Brian Hollands - Director - HMSS

““The whole team at Basepoint Folkestone were very helpful right from my first enquiry, through to moving in and our initial day-to-day questions. The facilities are modern and clean and kept in good order. The internet and phone line couldn’t have been easier to set up and are an excellent quality. Overall, I have been really pleased with both the quality of service and the facilities."”

Zach Maasbach, Director, Much More Marketing

“I cannot express my gratitude enough: you have done everything possible to enable my charity to take advantage of the magnificent office space at Basepoint. Personally I have hugely valued the teams highly professional and effective management of the services, support for networking among your clients here and also your willingness to work with my office needs to such an extent I have been able to stay here for nearly five years. The quality of your work, openness to accommodating clients needs and the consistently excellent standard of services here has made the last years a truly pleasurable experience.”

Louise Carter, L'Arche UK

“We came to Basepoint in Folkestone just over a year ago and it's been a great move for us. It's really well-managed and the centre team are always available to help with any issues or questions. It also offers great networking and business opportunities through the well-organised regular events, and by meeting people from the other friendly companies based here.”

Jen Howell, Account Manager, Chameleon Design

“Since we have moved in we have experienced a friendly and professional approach to all our concerns and needs. Moving in was very smooth and we received help over and above that expected. We have always been positively advised and helped with any commercial or financial issues. The management are supportive and always available almost “round the clock” if we need any aid whatever. The offices are well equipped, clean and quiet without any hectic or surrounding noise pollution. We are more than happy with the business relationship we have with Basepoint Folkstone and look forward to working with them into the future.”

Robert Green, Thermal Energy (UK) Ltd

“We have been located at Folkestone for about four years now, & find the location next to the M20 to be perfect. It's easy to find, great parking & a very friendly environment. The centre staff take care of our every need,nothing is too much trouble....thank you!”

Jane Reville, The Direct Courier Company

“On behalf of Precise Plumbing Ltd I would like to express my thanks and gratitude for the outstanding service we received from you.
Due to inclement weather causing the closure of our Offices last week, we were faced with the difficult decision of relocating with immediate effect or standing firm and awaiting the repair of power lines in the area. I am delighted to say, this was one of the easiest decisions we've made!! The whole process of contacting you, viewing and relocating took less than 6 hours!! We were very impressed with the facilities and, 'sold' at the prospect of relocating to a more central area in order to grow our rapidly expanding business. The Centre Manager was very professional in her approach and she is a credit to your Company. Well done Basepoint”

Precise Plumbing

““Having our company office in a unit in Folkestone Basepoint for the last 3 years, has been an enormous help in the growth of our business. It has facilitated the critical stage of our evolution from being two partners working from their respective “home offices”, to a properly structured team with employees providing back office support. Having a conference/meeting room on site, that we only paid for when we needed it, has also been a benefit. Although our business has now reached the point where we are moving on, I would thoroughly recommend Basepoint to anyone embarking on the journey we have been on over the last few years”.”

Robert Stearn - Folwest Management T/A Expense Reduction Analysis

“Basepoint has allowed my business to grow with its flexible terms.
FolkestonePrinting.com moved to Basepoint in April, 2012 looking to expand it's business of 12 years and found that the flexible terms and range of differing sized units to be a real plus, allowing us to grow when we needed it.
If you're a new or an established business, you can't go wrong with Basepoint with its helpful staff and professional looking appearance.”

FolkestonePrinting.com

“The management of the centre is of a very high standard, professional and friendly. No issue is too great - both the manager and her assistant are readily available, always smart and very professional - a very good front of house representation for the centre. They also strive very hard to include all tenants in business/social activities such as business breakfasts, charity fund raising etc.”

Kent & Medway Networks Ltd

“The centre is situated ideally adjacent to the M20, making client accessibility ideal. The centre is managed to the highest order. It is kept extremely clean. The management staff are always available, act promptly to any problems; always with a smile on their face, helpful, caring and understanding. We also have a similar unit in London and the Folkestone Enterprise Centre outshines it by a mile.”

David J. Olding, Tax-Mot & Co.

“ORIAC Solutions have been located at Basepoint’s Folkestone Enterprise Centre for nearly three years and are very pleased with the offices and facilities. During this time our company has grown and we have moved to a larger unit three times. The transition between units was made painless thanks to Basepoint’s flexible contract arrangements and the efficiency of their management team.
Gary Smith, Managing Director, ORIAC Solutions Ltd.”

ORIAC Solutions Ltd

“We have been at Basepoint for just over a year and have found the premises to be in an ideal for location and always clean and tidy. The staff at Basepoint have been extremely professional and always willing to help and go that extra mile to make sure tenants are catered for accordingly. They are always friendly and nothing is too much trouble. We have enjoyed being on the site and would recommend the units to any small businesses coming to the area. Luckily we are not moving too far away and we will keep in touch with the Basepoint team as they have been brilliant.”

LDC

“The flexibility of Basepoint for providing good quality, professional business accommodation has allowed our company to move around the centre four times since September 2006. The inclusive pricing and one bill has given us the time to concentrate on our business! The friendly team are always on hand to deal with a query or be a sounding board for a new marketing idea. Always ready with a smile.”

1st Call Group

“QBH Solutions made the bold step of taking on our own office after two years of sharing. Basepoint made the transition really easy. From phones and broadband arrangements, to helping source furniture, the team were an excellent support. The office is light and airy, and was very clean and freshly painted when we moved in. This is a great site with good facilities and we’re very pleased with our new office.”