Telehealth

As hospitals and health systems leverage information technology, healthcare executives must advocate for caregivers to improve provider satisfaction, be prepared for a telehealth explosion, embrace machine learning and artificial intelligence, incorporate the Internet of Things, and prepare for more cyber-attacks, said Thomas Zenty, CEO of University Hospitals of Cleveland. Collection, aggregation and interpretation of data is critically important, Zenty added. "Tele-, virtual-, digital health, are things critically important to the work we are doing," Zenty said. The Internet of Things is another area healthcare executives must prepare for.

In our case, if you go into one of our simulations, you would learn how to lead a conversation in real life by having the ability to practice a similar conversation with a virtual, fully animated human that will respond to what you decide to say in the simulation that is coded with their own personality and memory and therefore mimicking real life behavior with you. Health is a very personal thing at the end of the day, and as much as we have a lot of technology being embedded into health with all the apps and all the telehealth platforms and everything around it, at the end of the day, because health is so personal, conversations remain the most powerful and most important element of driving positive health outcomes. We're much less defensive when it comes to any kind of feedback on our performance or approach, so virtual humans, when they are correctly designed, they are in some cases even more effective than a real person in certain types of conversation with real people. Now again, you have to have the virtual human designed correctly in terms of how they talk and how they move and how real or unreal they look on the screen, so I don't want to say all virtual humans are equal, because they're not.

In just the last six months, the company has announced major initiatives into healthcare including a partnership with clinical consultation provider Best Doctors to add Watson's cancer suite to employee benefits packages, a population health management alliance with Siemens Healthineers and an effort linking IBM's PowerAI deep learning software toolkit with NVIDIA's NVLink interconnect technology. And last month, Samsung waded into the digital health space via a partnership with American Well that leverages the Korean tech firm's consumer electronics with American Well's Exchange platform to enable providers and payers to connect and share telehealth services online. "Healthcare has been labeled as'ripe for disruption' for years, but the combination of government mandates and regulations, technological advancements and financial incentives of the last decade has seemed to finally get the needle moving," Derek Spearing, senior manager at Top Tier Consulting tells Healthcare Dive. Last May, the firm launched SAP Connected Health Platform, which leverages its SAP Hana in-memory computing platform with healthcare-specific components.

TrueCare24 is pleased to unveil Baymax, an artificial intelligence messenger bot that quickly arranges medical services for users. With a spike in the demand for on-demand healthcare services, including house calls and telehealth, Baymax delivers services in a platform that American consumers want. TrueCare24 users also have access to nationwide telehealth service, around the clock access to physicians via phone or video calls. Such services include house calls, which are, depending on location, starting from 99 per visit, and phone/video consultations with physicians for 19 per month subscription and no consultation fee.

With a spike in the demand for on-demand healthcare services, including house calls and telehealth, Baymax delivers services in a platform that American consumers want. TrueCare24 users also have access to nationwide telehealth service, around the clock access to physicians via phone or video calls. Such services include house calls, which are, depending on location, starting from 99 per visit, and phone/video consultations with physicians for 19 per month subscription and no consultation fee. TrueCare24 gives users access to on-demand doctors with phone/video, in-home in person, or at work consultation availability in 60 minutes, on average.