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Resume Creator Help

Resume Creator Help to provide tips and information about how to use the free resume creator program to write your resume. We provide support to help resolve activation and login issues.
You can consult this guide to find answers to the most common questions to resolve simple problems users of our free resume creator may encounter.
The free resume creator program is very simple and straightforward to use considering it was designed with an intuitive wizard style interface.

How do I become a member/join/register?
Users of the free resume creator program may join inside the program. At the end of the creation process on the Preview page, press the Members button.
You will be sent to the membership sign-up page where you can create a user name and password of your choosing.
You are not required to join, you can create and edit you resume without joining, but the program becomes much more feature rich if you do.

I never received my activation email can it be re-sent?
Yes, the activation email can be re-sent, go to the Activation page and enter your user name, password and another email address from another domain, like Gmail or Yahoo.
Some of our users have been experiencing a problem with their email services blocking emails sent by our server.
Some email services like AT&T, Bellsouth or Sbcglobal for example mistakenly block our emails. Use a different email address like Yahoo or Gmail since you didn't receive the email using your original address.

I can't login to my account.
If you can't login and are getting an Access Denied message make sure you already activated your account.
Be sure that you have cookies enabled, we use a cookies to log you in.
Be sure you are using the EXACT username and password, that you are using the proper case, meaning upper case or lower case that you used when you joined.
If you are not sure that you are using the correct username and/or password go to the re-send page and have your login information re-sent to the email address you entered on your resume.
If you are sure you are entering the correct username and password, but still can't login close your browser to end your current session. Open a new browser window, go to the login page and try it again.

If after that it still doesn't work contact us for support. Make sure you send your request from the email address you have listed on your resume.
We ask this so we can verify your identity. In your support request state the problem you are having.
We use the email address you entered on your resume to locate you in the database.

How can I save my resume if I don't join?
After finishing your resume go to the Preview page, there you will press the "Export Resume" button to download your finished resume and the "Save Edit File" button so you can download it to edit your resume in the future.

How can I edit my resume if I don't join?
If you downloaded the resume edit file (resume-edit-fileXX-XX-XX.htm) then all you need to do is double-click on it and it will bring you to the edit page with all of your information pre-loaded into the program.
If you didn't download the resume edit file then you will have to manually re-create your resume, we do not store any of your information unless you give us permission to do so by joining.

Can The PCman help me write my resume?
The PCman doesn't provide any hands on help, but we do provide many useful tips within the program, on our Job and Career Help page, writing help page and our action verbs page.

How do I write an effective resume directory description?
We provide help by way of a short tutorial explaining the basics of writing your description, with examples on our directory description help page.

My resume changes weren't saved.
If you are a member that is logged into your account you must press the "Save To Account" button on the Preview page otherwise your changes will not be saved.
Please be aware that your changes are only saved upon pressing the Save To Account button.
For non-members while on the Preview page press the "Export Resume" button to download your finished resume and "Save Edit File" button so you can download it to edit your resume in the future.

Will my personal info be seen by everyone if I make my resume public?
Some of it, when your resume is public your street address, telephone number and cell phone number are not displayed. Your email address is shown, but in an obscured manner so employers may still contact you.
Obviously the reason to post your resume online is to show your skills to potential employers so some of it has to be shown. We feel what is shown is the minimum necessary to get you a job.
Of course it is your choice to make it public or private, this choice is made by you in your account on the "Edit Profile" page.
Members are NOT required to post in the directory, this optional service is provided to help members that wish to take advantage of this option.

Where do I change the email address for my user account?
The email address that you used on your resume is also used for your member's account to send yourself your resume or remind you of your password.
To change your user account email address simply change the email address on your resume within the creator program in the Personal Info section.

What does The PCman do with the information I enter?
It is only used to produce your resume, it is not used in any other manner. For non-members none of it is stored that is why if you don't download your resume or edit file your information is gone.
For members your information is stored in our database, it is only accessed by this program and then only accessed:a. By you when you login to your account.b. By the directory if you made your resume public.c. By us if you ask us for account support.d. System updates and maintenance.
You can view our privacy policy for more information.

What's the catch why does The PCman provide this program for free?
There is no catch, The PCman wants to give back to the web community. Is This Free?

The Last Resort
If you tried using these help suggestions and you still haven't resolved your problem contact us for support.
We do offer this service for free so if you could do us the courtesy of trying these measures first before you contact us we would appreciate it.
99% of the time these suggestions will solve your problem so we normally refer people to this page first so you might as well skip a step and try these measures first.