Customer service line packed with expletives

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Customers of British cable firm NTL were subjected to a barrage of profanity after a malicious hacker or disgruntled employee changed the company's telephone service message, British tabloid The Sun said in today's edition.

The newspaper reported that customers who called to report a fault with their service were told:

"You are through to NTL customer services. We don't give a (expletive) about you. We are never here. We just (expletive) you about, basically, and we are not going to handle any of your complaints. Just (expletive) off and leave us alone.''

NTL was unavailable for comment late on Sunday but the tablod said the message had now been changed and an NTL spokesman had apologised for the matter.