Using Queue Viewer

Queue Viewer is an Exchange Management Console snap-in that's installed when you install the Microsoft Exchange Server 2010 Hub Transport server role or the Edge Transport server role. Queue Viewer is located in the Toolbox node of the Exchange Management Console. You can use this tool to view information about queues on a transport server and the messages that are present in those queues and to perform management actions on queues and mail items. Queue Viewer is useful for troubleshooting mail flow and identifying spam.

When you're using Queue Viewer to manage queues, consider the following:

You must connect to a transport server. By default, Queue Viewer focuses on the queuing database located on the server to which Queue Viewer connects to run the tasks. However, you can connect to a different server than the one on which you're running the Queue Viewer tasks. For more information, see Connect to a Server by Using Queue Viewer.

The list of queues and messages can be large, depending on current mail flow, and the list of queues and messages changes when messages enter and leave the server. You can configure the options for Queue Viewer to control the interval at which the list of queues and messages is refreshed and the number of items displayed on each page. For more information, see Set Queue Viewer Options.

You can create a filter to display the specific set of queues or messages that you want to monitor. After you locate the queues and messages that you want to monitor, you can view the property information for these queues and messages. This information is helpful when you troubleshoot the cause of mail flow problems. For more information, see Filter Queues and Filter Messages in Queues.