Penn State University World Campus + InsideTrack Strong Start Coaching

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The Challenge

Provide scalable, personalized support to increased numbers of students during a pivotal time period that extended from the moment they were accepted through the end of their second term.

The Solution

InsideTrack Strong Start Coaching, which leverages the uCoach Platform to maximize the power of personal support. With multichannel communication and self-service content added into the mix, Penn State could provide the benefits of personalized coaching to approximately four times as many students at a similar cost.

Your positive motivation was a big help as it confirmed that I was thinking in the right direction. Thank you very much. Your messages came through at the right time so it was almost as if you were seeing me on campus and checking on me.

Penn State World Campus Coaching student

You’ve been a great person to turn to when I had a question or needed help with something. I was also very happy with the consistent check-ins and your quick responses. {...} It was challenging to start back at college after a 13-year absence and you definitely helped me with the transition.

Penn State World Campus Coaching student

Download the case study to learn how Penn State leveraged coaching and technology for a Strong Start.