Federal Express - Rude, Inconsiderate, Careless Delivery Person

CASPER, WYOMING -- Our ground delivery person is rude, inconsiderate and careless with the packages he brings. He interrupts whatever I am doing at the time when he arrives, makes rude comments about wanting to avoid the students ["...because he doesn't get along with them when he's carrying stuff..."] and just drops our incoming packages on the floor without any regard to whether or not they might be breakable. When I confronted him this morning after he dropped another box on the floor stating "...I hope there is nothing breakable in there..." his response was "...nah... breakable things are always heavy..." Seriously!?!?! This is the attitude FedEx tolerates in their employees? The box contained the glass replacement bulbs for our overhead Promethean projectors. FedEx needs to take a lot more responsibility in following up on their employees attitudes and behavior when they are out in the field.