Adding Server in server group requires a server license key.

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PRODUCT:

Remedy AR System Server

APPLIES TO:

BMC Remedy AR System Server

PROBLEM:

Adding Server in server group requires a remedy server license key.

LP: BMC Remedy AR System Server 7.6.04

SOLUTION:

Legacy ID:KA365264

There is no limit to the number of servers you can have in a server group. However when you are adding a server in server group you will need a AR Server license for that server.

If you need more AR Server licenses and do not have the PO number, check with your sales team for another PO number.

Even for Server Groups, the AR System Server license key is unique based on the HOST ID of each AR Server.All servers in the group must have a valid license key which needs to be purchased. However they can share the Application Licenses.This is documented in the 7604 Configuration Guide Page No. 37.

Licenses in a server groupBecause servers in a server group use the same database, they share licenses. Each server must have its own AR Server license and license key, but it shares all other licenses with the other servers in the group more information about server groups, see "Configuring servers in a server group" on page 185.