C$ 170+

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This New York City hotel located on Seventh Avenue at 33rd Street is across from Madison Square Garden and Penn Station
This New York City hotel located on Seventh Avenue at 33rd Street is across from Madison Square Garden and Penn Station. ExpediaRead more

Location

8.4

Staff

5.9

Value for money

5.4

Cleanliness

5.2

Pets allowed on request. Charges may apply.

Fitness centre

Restaurant

Bar/Lounge

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5.6

Review Score

Based on 23,100 reviews

Location

8.4

Staff

5.9

Value for money

5.4

Cleanliness

5.2

Comfort

5.1

Services

4.9

Top positive review

Top critical review

Good 8.0

Aug 2017

Location Smell sooo bad from toilet .
It wasn't fixed well on the floor .

Mediocre 4.0

Jul 2017

Location over 45 minutes to check in
Old stained carpets
One light didn't work
Tp holder flew off the handle
Sheets had yellow tint
When I asked the bellman to hold my bad the next day he said I had to go get a ticket in the line that took an hour and then take it downstairs to another line - I carried my bag through the city all day
Check out kiosk could not find my reservation even with confirmation number
Did not provide a bill under the door the morning of departure

Location was near Broadway shows, subway, and lotsa shops/restaurants. Staff was friendly n helpful. I received a parking ticket in front of hotel while I was checking in !

Okay 5.7

Aug 2017

The staff was friendly and accommodating . The check out time was clearly stated for 12 pm . We went down to have breakfast in their hotel at the Tick Tock . Came back to our room to get our luggage at 11:45am , and to our surprise , our room keys no longer worked. We had a train to catch , so this was a huge inconvenience . When we finally got into our room , my husband went to dump our cooler down the bathtub and there was a huge roach in the tub . The cockroach was the size of a deck of cards . If we didn't have a train to catch , we would've went right down and complained . I called the hotel numerous times to tell them about this roach problem we encountered , left messages for the manager , but never received a return call . Very disappointed and will NEVER stay there again , or recommend to anyone .

C$ 287+

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Very good family hotel. Close to Penn. Good for sightseeing with access to public transportation.
Very good family hotel. Close to Penn. Good for sightseeing with access to public transportation. WyndhamOtaRead more

The hotel has a lot of things going for it, judging by our recent visit. The property is very clean, the location close to Times Square and Hell's Kitchen is convenient, and there is a subway stop on the same block. The room was very spacious and comfortable. All in all, it was a great stay. The only thing to point out is if you're a light sleeper, earplugs may be needed. We were on the ninth floor but could still hear cars blowing their horns and there is a police station next door, so sirens can frequently be heard.

Okay 6.0

Jun 2017

Good location Tiny room, too small for 4 people, could not open luggage. No coffee or water in lobby. Unfriendly front desk staff. Promised to move us on second night but never followed through.

C$ 377+

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Excellent boutique hotel. Close to Penn. Good for sightseeing with access to public transportation. Awesome vibe.
Excellent boutique hotel. Close to Penn. Good for sightseeing with access to public transportation. Awesome vibe. ExpediaRead more

Great hotel. Friendly staff. Great location. I gave this hotel an "okay" because of what seemed to be chaos in the kitchen. I would order an item, the friendly person on the other end would say ok. But...wait for it...each time I ordered and confirmed my food items, I received a call back telling me they are out of at least one of what I'd ordered.

Okay 5.7

Aug 2015

The restaurant was nice, good food The room was never properly cleaned. I stayed for 6 nights and the room was never fully cleaned. The bathroom mirrors had the same smears the entire stay, the floor was dusty and hairy and I saw the same piles of dirt from day one. The glass shower wall had a soap scum that remained the entire time as did the bathtub. The entire room was dusty and never saw any of it cleaned. And I'm quite certain my sheets weren't even changed daily. I believe the cleaning crew only changed towels and made the bed. I also asked that they did not leave the a/c on 65 each day and i continued to return to an ice box daily!

C$ 287+

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Excellent romantic hotel. Close to Penn. Good for sightseeing with easy access to train stations. Great rooms and fantastic service. Awesome vibe.
Excellent romantic hotel. Close to Penn. Good for sightseeing with easy access to train stations. Great rooms and fantastic service. Awesome vibe. InterContinentalRead more

C$ 328+

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Excellent hotel. Close to Penn. Good for sightseeing with access to public transportation. Great room. Awesome vibe.
Excellent hotel. Close to Penn. Good for sightseeing with access to public transportation. Great room. Awesome vibe. MarriottRead more

Great location, confortable beds, spacious, very clean, nice staff, easy check in and check out. The air conditioner was extremely loud, the hotel provided earplugs but if they could fix this issue It could have been the perfect stay.

Okay 4.5

Jan 2017

Too much money for such a mediocre room. It supposed to be a non-smoking room but in reality it smelled to weed. Very disappointing experience especially having the kids there. I reserved two rooms and arrived at 4:00, there was only one room available and we had to wait for the other one almost 3 hours.

C$ 275+

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Located in Chelsea, this hotel is within a 10-minute walk of Madison Square Garden and Macy's. Empire State Building and Times Square are also within 1 mi (2 km)
Located in Chelsea, this hotel is within a 10-minute walk of Madison Square Garden and Macy's. Empire State Building and Times Square are also within 1 mi (2 km). ExpediaRead more

C$ 239+

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Very good budget hotel. Close to Penn. Good for sightseeing with access to public transportation. Great pool.
Very good budget hotel. Close to Penn. Good for sightseeing with access to public transportation. Great pool. InterContinentalRead more

All holiday inn are the same and keep to the standard. Great place to stay and great value Nothing to do with the hotel,but that week was a bomb on 23rd Street. Kind of scary but the NYPD done everything to secure the area. At one time 29th Street was blocked but they made sure that I made my flight home.

Mediocre 3.7

Apr 2016

One of the staff tried to enter my room in the middle of the night. Said they mistook my room for housekeeping?! By myself so it was very scary

Staff was very friendly. Check in was smooth which is great after a long day of travel. No free WIFI if your not a member. Should be free for everyone now a days.

Mediocre 3.4

Oct 2016

Misinformation from concierge on where to park when we arrived at midnight.
Construction noise outside our window all night with no warning or apology from hotel staff.
Place is pretty crowded and dingy.
Was not aware that Hilton did not give points if booked through kayak

C$ 239+

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The Doubletree Hotel Manhattan Midtown West is a new, 26-story high-rise hotel constructed in classic New York City style. Our modern, full service hotel located on 29th Street between Sixth and Seventh Avenues offers a great location just...
The Doubletree Hotel Manhattan Midtown West is a new, 26-story high-rise hotel constructed in classic New York City style. Our modern, full service hotel located on 29th Street between Sixth and Seventh Avenues offers a great location just a block from Broadway and close to all your favorite Manhattan NYC attractions and destinations. Guests at the Doubletree Manhattan Midtown West are only blocks from Madison Square Garden, Herald Square, Penn Station, the Flatiron Building, Macy's, and The Empire State Building. Our midtown west location offers an eclectic environment filled with theaters, galleries, shops and restaurants that is convenient to the most famous business and cultural addresses of Midtown Manhattan. Shop Fifth Avenue, attend an expo at the Jacob Javits Center, stroll through Times Square and enjoy world-class dining within minutes of the Doubletree hotel. Our hotel features gracious outdoor spaces, modern décor, refined common areas, state-of- the-art guestroom furnishings and high-tech amenities. Guest room accommodations include our luxurious Sweet Dreams beds, flat screen televisions, and high-speed internet connections. Dine in-room or enjoy freshly prepared American cuisine in our hotel restaurant - serving breakfast, lunch and dinner daily. Relax with cocktails in our casually elegant Lounge before a theater evening. Guest services include 24-hour security, complimentary HSIA in public areas, and a helpful concierge staff. Work out in our well-equipped Fitness Center with cardio and circuit training equipment, and stay connected while on the road at our Business Center, supplying complete business support facilities. You'll find everything you need for a comfortable and gracious business or leisure stay at the Doubletree in Midtown Manhattan. The Doubletree hotel is easily accessible via the subway at 28th Street, Metro North to Grand Central, Long Island Rail Road to Penn Station, and taxi or car via the Lincoln Tunnel or the Triborough Bridge. The next time you travel to New York City, our friendly and professional hotel staff looks forward to welcoming you to Manhattan with our signature, warm chocolate chip cookie at check-in. HiltonRead more

Location

8.5

Staff

8.4

Cleanliness

7.9

Comfort

7.7

Pets allowed on request. Charges may apply.

Fitness centre

Restaurant

Bar/Lounge

100% verified reviews

Real guests. Real stays. Real opinions.

provided by

7.8

Review Score

Based on 2,863 reviews

Location

8.5

Staff

8.4

Cleanliness

7.9

Comfort

7.7

Services

7.2

Value for money

7.2

Top positive review

Top critical review

Excellent 10.0

Jun 2017

Great service. Luggage service is organized. Staff were all very helpful and friendly. Location was perfect. Warm chocolate chip cookies!

Okay 6.0

Aug 2017

It's located close to Penn Station and subway lines, between 6th and 7th Avenues, and an easy walk to Times Square. The hotel is wedged into the middle of a busy block. There are only 2 elevators which have to be shared among guests and employees trying to clean the rooms. Going up and down at peak periods requires a lot of patience. As well, the room is very small (though likely ok by New York standards). With two of us and suitcases, it was a very tight squeeze around the room. The A/C fan blows freezing cold air, while under the blankets, you sweat.

C$ 280+

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Excellent family hotel. Close to Penn. Good for sightseeing with access to public transportation. Great room. Awesome vibe.
Excellent family hotel. Close to Penn. Good for sightseeing with access to public transportation. Great room. Awesome vibe. HiltonRead more

C$ 250+

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Excellent business hotel. Close to Starbucks. Good for sightseeing with access to public transportation.
Excellent business hotel. Close to Starbucks. Good for sightseeing with access to public transportation. MarriottRead more

Location, staff was very nice and helpful. Would like to know in advance that the hotel doesn't have parking but there is a public parking near with an extra cost.

Okay 5.4

Apr 2017

I booked and fully prepaid a double with two beds over six weeks in advance. The payment was to Amoma and the voucher was from Kayak. According to the hotel's front desk staff, a different booking request was receiived, for one bed, from Hotel Beds two weeks later. Hotel was full so we had to share a bed. We did not receive what we booked and paid for. I want a full refund and more.