I cannot seem to update my radeon settings to latest, and when I do try to re open it I get a loading screen that does not go away

So I was logging on Fortnite a few days ago, and I got a popup that says I should update my graphics driver on AMD Radeon to the latest, and when I tried to check for updates, then tried to do express install, nothing happened and it just keeps loading, and I can't find anything on the internet because no one seems to have this problem, I had to reinstall and it still didn't work and it made my game laggy because it erased all my settings I had and now I just want to fix this so it can work.

Yes...you should uninstall it....then perform a clean install (Clean Install AMD Graphics Drivers ) and disconnect from the internet until you are finished uninstalling/installing the drivers and rebooted your computer..

Yes. Just click on the link above. And download DDU. Then pull the ethernet cable or wireless connection so you are not connected to the internet. Do you know how to restart your computer in Safe Mode?

You might want to write down the steps...as you won't have the internet to read this again.

I have watched videos and I have read your thread about it and I think I know what to do now, I am going to explain to you what I am going to do, let me know if I am doing something wrong or different.

I download DDU, and I have downloaded my adrenalin driver and have put it on my desktop.

I am going to uninstall my amd drivers

I am going to open up the DDU, and do what it tells me to.

I will launch it in safe mode then I will reboot it in safe mode in the DDU launcher

Then I will do a clean and restart in DDU

P.S. When do i turn off my wifi during this process? Do I just turn off wifi on my computer?

And also, do I delete the amd driver before hand or do I delete the driver in DDU when i have it in safe mode?

(I havent done any of this yet I am just telling you what I am going to do)

I am on step 6 and i clicked custom install from the graphics card download on my desktop but i can’t find the driver, i put it on my desktop and i see it right now but i can’t custom install it because it doesnt say its there

I strongly thank you for your help with me over the past few days. You really are awesome. Thank you so much. It successfully worked, and your steps were clear and thorough. I have 18.7.1 installed now, and I had no problems. Thank you so much sir.

I'm happy you got it done Keep in mind, that in the future when you get a notice that a new driver is available...it is not necessary to download/install it just because it's new. Always read the release notes from the new driver to see what it "fixed"...if you don't have the problem that was 'fixed', there is no need to go through all this again. If it ain't broke, don't fix it.

Kingfish is correct you will need to give full specs for anyone to be able to really begin to help. Based on what I think you may have going on base on recent reports. I would suspect missing Windows updates, or ones that are stuck trying to install, other software running on your machine such as specialty hardware software like mouse profiling and more likely security software. Make sure you are fully up to date on windows even the optional ones then kill as much as you can of what you have running and disable security software temporarily then try installing again. If that doesn't do it reply back with full systems specs and we can try to assist further.