I bought a complete bedroom set here over a year ago now. Back in August while the furniture was still under warrantee, my husband flopped down on the bed and the side rail broke. He's not a very heavy guy either, maybe 180lbs. So

3

AMala985
December 27, 20116Furniture Specialists-Savannah

DO NOT BUY FROM HERE

★★★★★

I bought a complete bedroom set here over a year ago now. Back in August while the furniture was still under warrantee, my husband flopped down on the bed and the side rail broke. He's not a very heavy guy either, maybe 180lbs. So

My grandma went in and purchased two bed frames, box springs, and pillowtop mattresses from Furniture Specialists of Savannah, and set up a delivery for the next day (Saturday). They said they'd deliver everything by 11, but didn't get here until almost 1:30, and when they got here, they didn't even have one of the pillowtop mattresses, just a regular mattress, because they were 'out' of the pillowtops. They told us that they would have the other pillowtop available in a week. So, I kept the plastic on my mattress (so they couldn't try to refuse to take it back) and slept on a plastic covered mattress for a week. Saturday came, and we never got the mattress, so we called them, and they said they would deliver it on Monday. Around 5 o'clock PM on Monday, still no mattress, so I called. The man on the phone said he "forgot to put the delivery slip in," so they would deliver it first thing Tuesday morning. Well...it's almost 3:00 in the afternoon on Tuesday, and still no mattress...I don't know about you, but where I come from, 3:00 in the afternoon isn't "first thing in the morning." I don't think I'll be going back here for anything else..

0

by KBP2009 at Citysearch
December 21, 20101Furniture Specialists-Savannah

Horrible furniture store..

★☆☆☆☆

My grandma went in and purchased two bed frames, box springs, and pillowtop mattresses from Furniture Specialists of Savannah, and set up a delivery for the next day (Saturday). They said they'd deliver everything by 11, but didn't get here until almost 1:30, and when they got here, they didn't even have one of the pillowtop mattresses, just a regular mattress, because they were 'out' of the pillowtops. They told us that they would have the other pillowtop available in a week. So, I kept the plastic on my mattress (so they couldn't try to refuse to take it back) and slept on a plastic covered mattress for a week. Saturday came, and we never got the mattress, so we called them, and they said they would deliver it on Monday. Around 5 o'clock PM on Monday, still no mattress, so I called. The man on the phone said he "forgot to put the delivery slip in," so they would deliver it first thing Tuesday morning. Well...it's almost 3:00 in the afternoon on Tuesday, and still no mattress...I don't know about you, but where I come from, 3:00 in the afternoon isn't "first thing in the morning." I don't think I'll be going back here for anything else..

Worst possible choice for either a mattress or furniture. They are unprofessional with lousy products that are overpriced plus their delivery people banged up every item delivered. I returned 3 mattresses for the same reason, huge sink hole developed in the middle of the bed. They evidently don't know their product lines, which by the way are names you have never heard of and can't be found on the web....SO BEWARE! I'm still going round and round with them and they don't return phone calls. My advise.....shop anywhere in Savannah but here!

Worst possible choice for either a mattress or furniture. They are unprofessional with lousy products that are overpriced plus their delivery people banged up every item delivered. I returned 3 mattresses for the same reason, huge sink hole developed in the middle of the bed. They evidently don't know their product lines, which by the way are names you have never heard of and can't be found on the web....SO BEWARE! I'm still going round and round with them and they don't return phone calls. My advise.....shop anywhere in Savannah but here!

PROS: Absolutely none
CONS: Unprofessional, unethical, unreliable

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