"Does not work... stopped working after just 4 months."

I have a built in CyberLink YouCam in my hp Pavillion and it worked great when it actually worked. One day I opened it and it claimed that the device could not be found and that I needed to plug it in. Obviously I didn't need to plug it in, because it's built in. I am very dissapointed with this. I tried everything to fix the problem and nothing will work. I feel that hp should recall computers with this webcam, because many other people have had similar problems. I used my webcam every day and it was essentially one of the main reasons I purchased the laptop that I did. When I tried to fix the problem by reinstalling the sofware it only made the problem bigger and it did not work.

Pros

It was good quality when it actually worked. There were no problems prior to when it stopped working.

Cons

It stopped working soon after I purchased my pc. You cannot get a refund for the software. There was very poor costumer service.