Troubleshooting

My skin is irritated after using my Philips Satinelle Epilator

Allow adjustment time

If you are new to epilation, you may see some after-effects like redness or swelling on your skin. This usually goes away with time and is nothing to worry about. Allow your skin some adjustment time. Try epilating before going to bed so that your skin has time to rest overnight.

As after-care gently rub an antiseptic cream, or a mild, alcohol-free lotion on your skin after epilating. You may also use an alcohol-free deodrant for your armpits.

Use a clean epilator

Always check the head of your epilator to make sure it is clean before you use it. If it is not clean, then put it under a tap of running water to clean it. Completely dry the epilating head before attaching it back to its body. For detailed cleaning instructions of your particular epilator model refer to your user manual.

Also make sure your skin is clean and dry before epilating.

Pre-treat your skin

You may get some ingrown hair as a side-effect of epilating. To prevent this from happening, try exfoliating your skin with a peeling lotion and the peeling glove provided with your epilator (or a course sponge) two or three days before epilating. This removes the dead skin around your hair follicles and makes it easier to remove hair.

If your epilator comes with a body exfoliating attachment, you can also use that for this purpose.

Use the right technique

While epilating it is important to use the right technique so that the hair from your skin are removed properly and with minimal pain.

Try stretching your skin with your free hand, or use the skin stretcher (efficacy cap) attachment which comes with your epilator. The tighter your skin is, the easier it is for the epilator to pull your hair.

The information on this page applies to the following models: BRE235/00, BRE245/00, BRE635/00, BRE650/00, BRE200/00, BRE201/00, BRE210/00, HP6548/00 . moreless