How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 1:13 p.m. today, power has been restored to all customers in Long Beach, however some customers who have been on generator power may experience temporary outages as we connect them to the network as safely as possible.

We thank customers for their patience as we work to restore them to the network as safely and efficiently as possible. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity.

We will continue to distribute food, ice, and water at a distribution center at 925 Locust Avenue until 9 p.m. tonight. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the especially important safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

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We Hold the Keys to Better Home Fueling

Your Partner in Plugging In

You customers will come to your dealership with lots of questions. Ask them to visit SCE.com/EV for answers. With 125 years of experience providing safe and reliable electricity, we can put your customers at ease about home fueling, so you can focus on getting them behind the wheel.

Set Up & Satisfied

Your customers will appreciate knowing that we offer special rate plans for electric vehicle owners, featuring lower rates for charging at night. When your buyers are ready to purchase, advise them to call us at 1-800-4EV-INFO to speak with a Home Fueling AdvisorSM for an EV Power PlanSMand individual support to help them prepare their home for electric fueling.

Getting Your Dealership Plugged In

Thinking about installing plug-in electric vehicle charging stations at your dealership? We’re here to support you during the planning stages. Visit our business customer page to get acquainted with your options, from equipment to rate plans, to getting a personalized rate analysis for your business.

Info for Your Customers

You can learn more about your customers’ options for electric vehicle rate plans, charging and installation choices, or find links to government rebates and incentives on our residential customer page. By getting informed, you can help them make a smooth transition to an electric car. Additional resources to share are provided below.