We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

New!Find and book your ideal hotel on TripAdvisor — and get the lowest prices

It was a relaxing 2days get away from the city. On our arrival the staff was very helpful.At night i phone the reception and asked for an extra blanket but never got it. The passage to the rooms are quite dark, i think they need to put more lights since it's in the wild. One more complain! The day we...

More

Report

Helpful?

1Thank AISHABHOYROO

Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Aishabhoyroo
Thank you for reviewing Cresta Mowana Safari Resort & Spa on Tripadvisor. We are pleased that you had a relaxing 2 days away from the city.
We appreciate your feedback highlighting areas in our operations where we can do better.
These are being addressed.
We wish you a happy 2016.
Kind regards
John Gray, GM, Cresta Mowana Safari...

No bin in the room and the small one in the bath was not emptied till i took it out. Used cups were not cleaned till taken out of the room. But all in all the services was superb. The guide was preoccupied with small talks as compared to showing us animals

More

Report

Helpful?

1Thank tebogos2016

Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Tebogos2016
Thank you for staying at Cresta Mowana Safari Resort & Spa during the festive season.
We are sorry about the service glitches you experienced. We are pleased to note that all in all the service from the team was superb.
We wish you the very best for the year ahead.
Kind regards
John Gray, GM, Cresta Mowana Safari...

Customer service and mystery guest initiative to be implored urgently, service very slow at check in and check out, otherwise activities compensated for the bad first impressions,
Also dinner and breakfast times be adjusted to conventional hospitality times of 630 instead of 7 and they mess with a lot of peoples eating patterns.

More

Report

Helpful?

1Thank Batsho

Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Batsho
Thank you for staying at Cresta Mowana Safari Resort & Spa.
We are pleased to note that you enjoyed activities at our Safari Resort. We appreciate your feedback on areas needing improvement. We are reviewing our internal processes with the aim of doing better.
We wish you the very best for the year ahead.
Kind regards
John Gray,...

Urgent manament attention is needed.The standard is gradually going down.The staff needs motivation.otherwise the experience was great.They can still improve to offer value for money and to attract more visitors

Report

Helpful?

1Thank orebotset

Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Orebotset
Thank you for staying at Cresta Mowana Safari Resort & Spa and for sharing your experience on Tripadvisor.
We are looking into the concerns highlighted in your feedback regarding our staff.
We wish you a good year ahead.
Kind regards
John Gray, GM, Cresta Mowana Safari Resort & Spa

Increase staff at the reception during festive season, we experienced ques (though not very long) when checking in and out. The food wasn't very nice, esp lunch and dinner, ended up going out to look for better restaurants.

More

Report

Helpful?

1Thank tabonasadieh

Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Tabonasadieh
Thank you for reviewing Cresta Mowana Safari Resort & Spa on Tripadvisor. It was an honour to have you as our guests during the festive season. We appreciate your feedback on areas where we can do better.
We wish you the very best for 2016 and look forward to welcoming you back to Mowana.
Best regards
John Gray,...

Overally great, it has an awesome garden and facilities which allow you to relax and relax. the food is lovely and you feel like you are not in Botswana, the weather and vegetation is so different, we enjoyed.

Report

Helpful?

2Thank Itayi M

Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Itayi M
Thank you for staying at Cresta Mowana Safari Resort & Spa. We are delighted that you enjoyed your stay with us and were able to relax.
We wish you the very best for 2016.
Best regards
John Gray, GM, Cresta Mowana Safari Resort & Spa

If we keep like this then surely the stars will fall, soon will have no star. Local travellers are taken for granted. The variety of food was so less, eg grilled lamb was served for 3 consecutive dinners.

More

Report

Helpful?

1Thank thapeloo

Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Thapeloo
Thank you for staying at Cresta Mowana Safari Resort & Spa. We were honoured to have you as our guest.
We are sorry to read in your feedback that you felt local travellers are taken for granted. This is certainly not what we believe it. All our guests at Mowana are important to us. Whilst our buffet includes...

I and my family had a good, refreshing stay at Mowana Safari Resort and Spar, that met our expectations. We enjoyed most the game dirve and Victoria Falls tour. We will always be ready for the second Kasane coming anytime.

Report

Helpful?

1Thank oagengk

Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Oagengk
Greetings from Cresta Mowana Safari Resort & Spa.
We are delighted to note that you and your family had a refreshing stay at Mowana.
We look forward to seeing you on your second visit to Kasane.
Kind regards
John Gray, GM, Cresta Mowana Safari Resort & Spa

This was a fantastic stay overall. The Food and Beverage team is absolutely on point and so is the Housekeeping Department. They do their work so much passion, will visit again. The whole family was happy.

More

Report

Helpful?

1Thank keabs

Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Keabs
Warm greetings from Cresta Mowana Safari Resort & Spa on the banks of the Chobe River. Thank you for letting us know that you had a fantastic stay with us and that the whole family was happy.
It was our pleasure to be of service to you.
We look forward to welcoming you back.
Best regards
John Gray,...

small boat needed for carrying small number of people that will to cruise at any time.my suggestion is small cruise boat can carry small number of people at any time.small boat needed for carrying small number of people that will boat cruise at any time.my suggestion is small cruise boat can carry small number of people at any time

More

Report

Helpful?

Thank tlhabologoc

Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Tlhabologo Chingapane
Thank you for reviewing Cresta Mowana Safari Resort & Spa. We appreciate the full marks awarded on Tripadvisor. Your suggestion for a smaller boat has been forwarded to our activities team for review in line with the safety guidelines of the national parks.
We look forward to welcoming you back.
Kind regards
John Gray, GM, Cresta Mowana...

Cresta Mowana Safari Resort & Spa situated on the banks of the mighty Chobe River in Botswana is one of southern Africa's sustainable tourism destinations where luxury exists in harmony with nature, providing a unique location from which to explore the magical wonders of untamed Africa. Game, including herds of elephant, antelope, giraffe, zebras, lions, leopard and many more, roam freely in the nearby Chobe Game Park. Sunrises and sunsets in this part of the world, with the Chobe River and Namibian flood plains as a backdrop are the substance of dreams. Birdlife is in abundance. Bird species unique to this part of southern Africa can be seen on the property as well as on the banks of the Mighty Chobe River. Facilities at Cresta Mowana Safari Resort & Spa include 110 luxury air conditioned bedrooms and 4 suites all with river views, a 9 hole golf course and fully equipped spa. Each guest room has a private balcony. In these tranquil surroundings you will come to experience true comfort, superb accommodation, gourmet cuisine and African inspired menus and only the best in personalised 'African-style' service. Play a round of golf on the famous golf course or enjoy bird watching on the banks of the mighty Chobe River. Take time to interact with the un-spoilt natural and beautiful surroundings while enjoying a leisurely massage at the Mowana Spa. All 110 bedrooms and four suites boast spectacular river views and have been tastefully decorated in an ethnic style to compliment the natural ambiance. Both the Serondella Restaurant and Savuti cocktail bar overlook the Chobe River and Namibian flood plains, the ultimate place to watch the abundant wildlife gathering at twilight. The Spa at Cresta Mowana is beautifully designed, featuring natural textures and ethnic elements. It is in harmony with the surrounding Chobe National park, a serene space that offers sanctuary from the stresses of life. With four private treatment rooms complemented by a raised deck overlooking the mighty Chobe River on which open air pampering sessions are highly recommended, the Mowana Spa offers state of the art facilities and a range of Clarens treatments and therapies that will have you spoilt for choice. Life doesn't get much better than this. Day trips can be organized to Victoria Falls, just 80 kilometres away from Cresta Mowana Safari Resort & Spa....more less

Additional Information about Cresta Mowana Safari Resort and Spa

Address: Chobe River, Kasane, Botswana (Formerly Mowana Safari Lodge)

Region:Botswana > North-West District > Kasane

Price Range:
$442 - $909 (Based on Average Rates for a Standard Room)

Hotel Class:5 star — Cresta Mowana Safari Resort and Spa 5*

Number of rooms: 114

Reservation Options:

TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Orbitz, Hotels.com, Odigeo, Agoda and Travelocity so you can book your Cresta Mowana Safari Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:

Mowana Safari Hotel Kasane

Mowana Safari Lodge

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

* TripAdvisor LLC is not a booking agent and does not charge any service fees to users of our site... (more)

We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content.

PriceFinder is your ultimate hotel booking tool, checking hundreds of sites to help you find the lowest prices.

Welcome back!

Prices may have changed while you were gone. Please refresh the page to see the latest prices for Cresta Mowana Safari Resort and Spa.