Dunkin Donut Compliment - New In Our Town - freebie

HINESVILLE, GEORGIA -- My husband and I decided to stop into the new Dunkin Donut that opened up about a month ago for a to go coffee and iced drink and we drove up to pay and the guy who served us was very polite and even offered us free donuts if we wanted one. I don't know if that is customary or not but he was really nice and polite and picked out his favorite choices before we left. We were happy with our experience. As I said I do not know if they always give out a free donut with a drink but we appreciated the gesture just because we were not even thinking about it at the time.

I had my own "Grand Opening" experience at a DD. It had been open maybe 3 weeks. I went in to buy a few expensive donuts, and let's say the bill was $1.52. I gave the guy $1.60, and he puts it in the drawer and closes it without saying anything. I question him, and he says he has no change.

Needless to say, I haven't been back! I dislike their donuts in the first place - it wasn't all that necessary for him to seal the deal by ripping me off.

This caused me to seek out a real bakery. The donuts are $.40 each, and delicious. It is a private bakery that has been in business for 40 years.

Posted by Skye on 2011-07-09:

Very nice review. Sounds like this location is going to be around for a long time with great service such as you received.

Posted by Anonymous on 2011-07-09:

Although you cannot expect to receive free donuts each time you visit, the fact that they gave you some when you weren't even expecting it, definitely plants a lasting memory. It's those little unexpected gestures that keep business coming back time and time again. Great review!

Posted by Anonymous on 2011-07-09:

That was a nice gesture and a great way to enusre a returning customer

Posted by Venice09 on 2011-07-09:

The free donut might have been part of a grand opening promotion. That's a great way to build a base of loyal customers. I hope they continue that level of service and don't let you down in the future.