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Member Services

Phone:(800) 290-0523Hours: Monday - Friday, 7 a.m. to 7 p.m. CTIf you have questions about your discount plan or need to find a provider in your area, Careington's Member Services Department can help.

Brokers

Phone:(866) 442-2780Email: [email protected]Hours: Monday - Friday, 8:30 a.m. to 5:30 p.m. CTContact us to learn more about selling Careington plans in order to serve your clients and customers better.

Member Sales

Phone:(800) 400-8789Email:[email protected]Hours: Monday-Friday, 8 a.m. to 5:30 p.m. CTContact our Sales Department to learn more about the benefits of our discount plans and how to improve your access to care.

Media Contact

Business Sales

Phone:(866) 222-2558Email:[email protected]Hours: Monday - Friday, 8 a.m. to 5:30 p.m. CTIf you are a group interested in purchasing one of our plans or leasing one of Careington's dental PPO networks, our Sales Department can assist you.

Mailing Address:
Careington International Corporation
Attn: Provider Relations
P.O. Box 2568
Frisco, TX 75034Whether you are a dentist interested in joining our network or a current dental provider with questions about Careington's plans, one of our representatives will be more than happy to help.

Careington's High Performance Sales Unit (H.P.S.U) will be a specialized team of driven customer engagement specialists that will facilitate the sales experience for prospective and existing members. This unit will encompass both a retention team and an inbound sales team. The retention efforts consist of reaching out to former members and those existing members who are about to expire to retain and up sell them on additional Careington products. Â Â Inbound calls will be driven into this unit from multiple sales campaigns from existing clients, future clients and from Careington's internal marketing efforts as well. H.P.S.U is designed to be the telesales hub for Careington's business to consumer market place.

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DISCLOSURES:
THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance. This plan does not meet the minimum creditable coverage requirements under M.G.L. c.111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. This is not a Medicare prescription drug plan. The range of discounts will vary depending on the type of provider and service. The plan does not pay providers directly. Plan members must pay for all services but will receive a discount from participating providers. The list of participating providers is at www.careington.com. A written list of participating providers is available upon request. You may cancel within the first 30 days after effective date or receipt of membership materials (whichever is later) and receive a full refund, less a nominal processing fee (nominal fee for MD residents is $5, AR and TN residents will be refunded processing fee). Discount Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.