You probably never thought about this or you did, but, is it really that hard to make your own dashlet?
Actually, it's not. Just create a file such as otrs/Kernel/Config/Files/myDashlet.xml and add params. Then go to SysConfig and make sure it's enabled.

Available Parameters to Attributes are most of what you'd expect (State, SLA, Service,Queue) but those that may be available to use multiple entries must be specified multiple times, as in the above example.

OTRS 5.0.x (private/testing/public) on Linux with MySQL database. Also on github.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so. Need help?Before you ask

These would be the permissions that exist in sysconfig, Ticket -> Core::Ticket, System::Permission

They are assigned in Admin, Agent<->Group

OTRS 5.0.x (private/testing/public) on Linux with MySQL database. Also on github.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so. Need help?Before you ask

OTRS 5.0.x (private/testing/public) on Linux with MySQL database. Also on github.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so. Need help?Before you ask

McGinkel wrote:How can I set a filter that shows tickets only assigned to me ?
I understand state etc, but how do you enter the current username as each user would have a different selection.

"My Tickets" for each dashlet shows tickets *locked* to you.

OTRS 5.0.x (private/testing/public) on Linux with MySQL database. Also on github.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so. Need help?Before you ask

Please be aware that the following line must be changed since OTRS 6:
<Item Key="Module">Kernel::Output::HTML::DashboardTicketGeneric</Item>
must be
<Item Key="Module">Kernel::Output::HTML::Dashboard::TicketGeneric</Item>

otherwise the dashlets are not showing up and you get error messages in the otrs.log.