Student Tech Center Assistant

Information:

The Student Technology Center Assistant works within the IRT Service Center. The assistant is responsible for providing tier-one related IRT support services to Sacramento State students via telephone and in person.

Duties and Responsibilities:

Prompt arrival to and departure from assigned shifts.

Maintain a professional appearance and demeanor.

Open and prepare facilities at start of business and secure facilities at close of business.

Ensure computer labs are opened and closed per posted operating schedule.

Ensure computer labs are opened and closed per reservation schedule.

Assist end-users with the use of University supported hardware and software.

Perform basic troubleshooting of University supported hardware and software.