A chef and a waitress working at a well known Conwy pub have hurled abuse at a mum of an autistic child on Facebook, after she left a negative review following a meal on Saturday.

Kirsty Brearley was celebrating her mother’s birthday, with her mother-in-law, and five-year-old son at The Old Station Hotel, in Llandudno Junction for an early dinner.

Mrs Brearley who lives in Stoke-on-Trent, said her mother-in-law Susan Johnston, was disappointed by the vegetarian options on the menu and expressed her disappointment to the waitress.

“She ended up with some kind of soup, tasted it and sent it back as she said she couldn’t eat it,” said Mrs Brearley, who works as a cleaner and a cashier at an amusement arcade.

“Later on when I was at the bar, I heard two members of staff talking about my family, I didn’t say anything as I didn’t want to create a scene.”

Mrs Brearley went home and posted a one star review on the Old Station’s Facebook page. She posted: “Very poor customer service visibly talking about me and my family!

(Image: Daily Post Wales)

“Very rude indeed. Will not be visiting again - ruined my mum’s birthday!”

Becca Bamford who is a waitress at the pub posted a reply to the review saying: “To be honest as a member of staff at the Old Station last night, you were extremely rude to our young waitress about our menu saying it was stupid and you liked nothing on it so why did you stay?

“You then slated the food as soon as it came! All the other tables had applauded the food.

“You made a fuss and a huge mess on the floor which you cleaned only as I made a point of noting.”

Ms Bamford continued: “You are definitely not welcomed back, never ever known such a rude bad mannered table.”

(Image: Daily Post Wales)

In another post Ms Bamford said: “Some people just like to complain to gather a free meal!

“And to be honest this ridiculous complaint for a weird family isn’t going to deter the 100s of loyal customers we get every week they were just damn rude and I for one will not apologise nor will management.”

In another post the waitress complained about the “loud video”, when Mrs Brearley pointed out it was for her autistic son, in a since deleted post Ms Bamford replied: “Well take him and your bloody mum somewhere else then!”

The chef who was working on the night also posted a photo of himself making a rude gesture.

After posting the original review Mrs Brearley says she spoke to a manager of the pub, who said he’d call her back after speaking to the staff. She hasn’t heard anything since.

Mrs Brearley, who runs the Autism Awareness by Kirsty Brearley charity , said: “I have never been so insulted in my life.