Privacy Policy

Privacy Policy

Basement Books is committed to protecting the privacy of your personal. We do not sell, rent, lease, share, or otherwise disclose personally identifiable information in violation of the commitments set forth in this Privacy Statement.

We collect and hold the following types of personal information:

information about individuals who are customers or target customers as given to us by those individuals or obtained in the public domain from other sources such as magazines and newspapers.

information about roles, means of communication with and personal attributes of officers, employees and other representatives of corporations/suppliers with whom we deal, collected incidentally in the course of dealing with those corporations/suppliers.

The information is held in hard copy and electronic records in data storage systems which permit lawful access only by those company officers, employees and contractors who need access to perform their functions.

We gather personal information about you for the purposes of:

marketing, supplying or delivering our products to you;

improving and developing our products; and

expanding our business.

We may, from time-to-time, employ other companies and individuals to perform business functions on our behalf. In these circumstances we may disclose personal information to such companies and individuals to enable them to deliver services on our behalf.

You are able to request access to your personal information, in accordance with the National Privacy Principles in the Privacy Act 1988. If you wish to access your personal information please contact The Manager, Basement Books, Shop 1 Henry Deane Plaza, 2 Lee St, Haymarket, NSW 2000. A $35 administration fee will be charged for the retrieval of any personal information.

Any information collected about you through this web site is used exclusively for the purpose of processing orders, improving your shopping experience, or to communicate with you regarding products and services and special promotions. We will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes.

Remainder books are new but may have marks

We mainly sell remaindered books. Often when a new title is going to be released, the publishers can only guess at how many of that title they are going to sell. A lot of the time their guess is wrong and print too many.

They send the books out to regular bookstores and department stores and they sit on the shelf waiting to be purchased. Eventually the popularity of that title will wane and those books will just be taking up valuable room. The retailer would obviously prefers to fill the shelf space with newer titles that they hope will sell better.

After a certain amount of time the bookseller is able to pack up the remaining copies and send them back to the publishers for a refund. The publishers suddenly find themselves with a lot of books that the regular booksellers no longer want to stock, and they are left with two options - either destroy the books or resell them at a discounted price. In most cases the publishers would rather resell them to bookstores like us! When this happens the books are classified as ‘remaindered’.

Remaindered books are usually marked with a black pen along the base of the book to indicate their current status. They also exhibit a certain level of wear and tear caused by the extra travel and handling but are essentially brand new.

As a remainder bookstore we can pass on the savings to our customers who benefit with up to 90% off the recommended retail price.