Empowering hiring managers in less than 30 minutes

Key results:

Took less than 30 minutes to train hiring managers

Enabled faster candidate follow-up

Formalized interview feedback submissions

Streamlined manual steps in recruiting workflows

With around 2,000 employees across 10 offices, nmcn is a people-focused business that works in
partnership with their customers to deliver major built environment
and critical national infrastructure projects across the United
Kingdom. To support their continuous growth, the recruiting team
typically hires about 400 people per year, primarily for
highly-competitive specialist roles.

“Recruiting the right people is imperative to moving our business
forward. But, we are often fishing in the same pool as other
companies, so it can be quite competitive to hire the best talent,”
explains Adam Pugh, Group Recruitment Manager at nmcn.

Having outgrown their previous applicant tracking system (ATS), the
nmcn team began looking for an innovative solution that could help
improve their hiring process. “Recruiting is a big part of our
business performance, so we want to go about it in the best way
possible,” says Adam. “Hire could both accomplish what our previous
ATS did and do a lot more on top of that. The system is already
really good, but it is also constantly updating and improving.”

Equipping hiring managers with an intuitive system

In transitioning their recruiting solution, one of the most
important pieces for nmcn was improving the experience for hiring
managers. “Our previous ATS was only for the recruitment team, so
hiring managers didn’t have the option to log in. Hiring teams could
only collaborate over phone or email,” explains Adam. “We engage a
lot with hiring managers, so it was really important to find a tool
they could use and that would make things easier for them.”

“Hire has been really popular and very well received,” states Adam.
“It’s so easy and straightforward. Hiring managers can be up and
running on the system in less than 30 minutes.”

Hire has been really popular and very well received. Hiring managers
can be up and running on the system in less than 30 minutes.

Adam Pugh

Group Recruitment Manager at nmcn

Once hiring managers are using Hire, they are able to move much
faster and more effectively support the recruiting process. “Having
everything done in one system has eliminated the back and forth
between hiring managers and recruiters,” says Adam. “In our old
system, hiring managers just received CVs in an email from the
recruitment team. With Hire, they get a notification as soon as a
job is posted and can instantly log in to view their candidates.
They have so much more autonomy to quickly get involved and take
action.”

Upleveling the candidate experience through collaborative hiring

Increased hiring manager involvement has empowered nmcn to respond
to candidates faster. “One of the big advantages for us with Hire is
that hiring managers and recruiters can now get notifications when
CVs come in, as well as a daily round-up. So, if a hiring manager
has 10 jobs, they can get an email every day with all the new
applications that have been submitted,” explains Adam. “Hiring
managers are now acting on more CVs and reaching out to candidates
faster.”

This includes referred candidates, which nmcn sees as a critical
component in their recruiting process. “We rely on employee
referrals to help us find the very best candidates,” says Adam.
“Referrals is something Hire does really well. By keeping everything
in one place, Hire makes it easy for us to track and respond to
referred candidates faster.”

Hiring teams are also now able to provide feedback more quickly and
effectively, which translates to a faster decision for candidates.
“In our old ATS, hiring managers would have to provide feedback over
phone or email, which would often get lost,” notes Adam. “Hire keeps
a log of interviews, and hiring managers have to provide feedback in
the system. Hire ensures that all our candidate feedback is in one
place and easily traceable. So, we can quickly find information on
candidates and understand why they did or did not move forward.”

Hire ensures that all our candidate feedback is in one place and
easily traceable. So, we can quickly find information on candidates
and understand why they did or did not move forward.

Adam Pugh

Group Recruitment Manager at nmcn

Increased collaboration between hiring managers and recruiters has
also helped to find places at nmcn for candidates that could be
better fits for different roles. As Adam describes, “we use Hire’s
@mention feature daily. It’s especially useful when a candidate
applies to a role that they aren’t quite suited for, but they could
be a great fit for something else. Rather than having to spend time
sending an email and waiting for a response, we can just @mention
the other hiring manager and move the candidate forward more
quickly.”

Streamlining recruiting workflows to move faster and save time

In addition to empowering hiring managers to take action faster, the
recruiting team at nmcn has also been able to speed up their
workflows with Hire. “Hire just makes our life easier and quicker.
Recruiting is a lot less stressful of a process now,” notes Adam.
“The interface is really user friendly and uncomplicated. It does
what we need it to do in a simple yet effective way.”

Recruiting is a lot less stressful of a process now. The interface
is really user friendly and uncomplicated. It does what we need it
to do in a simple yet effective way.

Adam Pugh

Group Recruitment Manager at nmcn

Adam calls out Hire’s mass action capabilities as a major time-saver
for the nmcn team. “I can group candidates together and use
templates to quickly respond to them all at once or reject in mass
with the click of a button.

Hire’s G Suite integration has also helped to speed up hiring at
nmcn. “The integration with Google Calendar and Gmail make things
really easy for us. Scheduling is a lot quicker now, and if a
candidate emails me, it goes directly into Hire,” explains Adam.
“It’s really quite clever how it tracks it all, and keeping
everything in one place has been a real bonus for us.”

In summary, Adam noted, “I would definitely recommend Hire for its
speed, ease of use, and ability to get hiring managers involved. It
has made recruiting at nmcn so much quicker, which is massive for
us.”