Refund Policy

PostJune 1, 2018

Late Adds and Late Drops incur penalty fees. The amount of the penalty fee will depend on how far into the semester the student attempts to add or drop a course. The longer a student waits to drop a course, the greater the risk is that student will receive little or no refund. There are different refund guidelines depending on whether you are in Special Session or Regular Session.

Special Session Refunds: See the Refund FAQs or phone (408) 924-2670 for refund policy information. If you are eligible to apply for a refund, fill out the CIES Financial Petition Form [PDF]. Fax it in to the fax number on the bottom of the form.

If you have questions, please contact the Bursar’s Office at (408) 924-1654.