PULSE (Persons United Limiting Substandards and Errors in Healthcare) of NY leads the nation in grassroots patient safety education. We encourage patients and families to become active participants in their health care. Research shows that involved and informed patients have better outcomes. Unplanned events in medical care cost the economy as much as $29 billion a year. The cost for people affected by preventable medical error is immeasurable.

PULSEof NY was founded in 1996 to empower patients and their families to be an active part of their healthcare team and create the best possible outcomes.

As PULSE grew, we found that thousands of people have been affected by adverse events, unplanned outcomes and medical errors.

Their voices must be part of the education that drives patient care improvement. PULSE uses the stories and experiences of patients and their families, as well as information and research distributed by patient safety organizations, to educate and advocate for safe care.

The PULSE workshops and community programs were developed with national and local leaders in patient safety. Participants often share health care experiences which PULSE uses to find solutions and make improvements.