Cons:
The flight attendant in business class aloof and inattentive.
It took 30 minutes and multiple tries to connect to wifi.

IAD

SEA

Excellent 8.6

Pros:
Crew we're very friendly and helpful

Cons:

IAD

SEA

Mediocre 2.0

Cons:
This flight was cancelled and it became one of the most chaotic ordeals to get from Newark to Seattle.

IAD

SEA

Excellent 10.0

Pros:
The flight left on time and arrived about half an hour early. That was great because I could grab a leisurely lunch before taking off on my next flight.

IAD

SEA

Mediocre 3.0

Pros:
Can’t think of a darn thing.

Cons:
There were no power outlets or USB ports on the plane (at least in coach). Strange for a cross-country flight. Also, if you drop something or want your bag from under the seat in front of you, forget about picking it up unless you want to ask your seat mate if they mind your head in their lap. I am a small person, but not a contortionist. Limited entertainment.

Pros:
Crew was fine. Plane was fine. Boarding was okay, but late.
They did give us an upgrade in seating on a flight to Salt Lske since they were late arriving at Seattle. The

Cons:
Sat on ground for over an hour at Dulles A luggage problem wad the rationale. They was some inclement weather, but they knew it was coming and should have been prepared.
Upon our late arrival at Seattle there was no one to direct or expedite our attempt to make our connection. There was no attempt to help us make our connection. Instead of arriving Helena at 3 pm., it was midnight.

Pros:
The comfort of the mint seat is as good as any of the international lie flat seats. Food is way above average. The experience makes United first class laughable.

Cons:
Flight was over too soon.

LGB

SJC

Excellent 10.0

Pros:
Excellent service. Efficient boarding. Not packed to the gills

RSW

JFK

Okay 5.0

Pros:
Comfort is good, staff is nice

Cons:
I cannot believe I got talked into checking my bag as they seemed to have very little overhead-bin space - now I’ve been wasting my precious time waiting for my baggage for more than 20min already with no end in sight. This is outrageous!

LAS

BOS

Excellent 10.0

Pros:
If I could book all my travel on JetBlue, I would. Even coach is comfortable and as long as I'm on an aisle, I'm fine

Cons:
My light was not working on my flight to Vegas and one attendant was incredibly loud and strode down the aisle repeatedly in a very intrusive way.

Cons:
This flight was cancelled and it became one of the most chaotic ordeals to get from Newark to Seattle.

IAD

SEA

Mediocre 2.6

Pros:
Snack menu, the plane was moderately clean compared to the last. Good communication about late flight.

Cons:
Staff was mostly rude, tired. The plane was 30 minutes late due to weather. Internet would not work, the captain kept trying to reboot it, no entertainment. An older plane in moderate disrepair. Economy seats were much more uncomfortable than American Airlines.

IAD

SEA

Mediocre 3.6

Cons:
I'm going to avoid flying United in the future due to the poor entertainment situation. Other airlines offer free movies or on-demand screens full of games, and on a 6 hour flight, United offered nothing unless customers paid additional fees. I was extremely disappointed.

IAD

SEA

Excellent 10.0

Pros:
Good leg room

Cons:
Had ro pay for entertainment

IAD

SEA

Okay 5.0

Cons:
There was a delay at the beginning with no communication. The AC was off in the beginning and it was too hot hen after it wa turned up way too high and was freezing. The seats were really uncomfortable.

Pros:
There was plenty of legroom, cabin crew came often for drinks, snacks and trash, power outlets easy to access (below tray table).

IAD

SEA

Good 7.0

Pros:
I would like to possibly see some better food options maybe for people who can not consume dairy. With the many different cheese platters, I was very uninterested. I had an early flight and thought I'd be able to eat something with a sort of substance. I was quite disappointed, I guess I'll have to be the annoying customer who brings chipotle on the plane next time.

Cons:
I'm going to avoid flying United in the future due to the poor entertainment situation. Other airlines offer free movies or on-demand screens full of games, and on a 6 hour flight, United offered nothing unless customers paid additional fees. I was extremely disappointed.

IAD

SEA

Good 6.0

Pros:
The food in business class was good.
The flight was on time.

Cons:
The flight attendant in business class aloof and inattentive.
It took 30 minutes and multiple tries to connect to wifi.

IAD

SEA

Mediocre 2.6

Pros:
Snack menu, the plane was moderately clean compared to the last. Good communication about late flight.

Cons:
Staff was mostly rude, tired. The plane was 30 minutes late due to weather. Internet would not work, the captain kept trying to reboot it, no entertainment. An older plane in moderate disrepair. Economy seats were much more uncomfortable than American Airlines.

Pros:
Crew was fine. Plane was fine. Boarding was okay, but late.
They did give us an upgrade in seating on a flight to Salt Lske since they were late arriving at Seattle. The

Cons:
Sat on ground for over an hour at Dulles A luggage problem wad the rationale. They was some inclement weather, but they knew it was coming and should have been prepared.
Upon our late arrival at Seattle there was no one to direct or expedite our attempt to make our connection. There was no attempt to help us make our connection. Instead of arriving Helena at 3 pm., it was midnight.

IAD

SEA

Excellent 10.0

Pros:
I’m an anxious flyer and flight wS smooth

IAD

SEA

Excellent 10.0

Pros:
I have been flying for many years, and must admit that the flight cabin crew was incredible. Professional, attentive and on their feet for 95 % of the time.
Thank you

Cons:
I'm going to avoid flying United in the future due to the poor entertainment situation. Other airlines offer free movies or on-demand screens full of games, and on a 6 hour flight, United offered nothing unless customers paid additional fees. I was extremely disappointed.

IAD

SEA

Excellent 10.0

Pros:
The flight left on time and arrived about half an hour early. That was great because I could grab a leisurely lunch before taking off on my next flight.

IAD

SEA

Okay 5.0

Cons:
There was a delay at the beginning with no communication. The AC was off in the beginning and it was too hot hen after it wa turned up way too high and was freezing. The seats were really uncomfortable.

IAD

SEA

Excellent 8.0

Pros:
Seats were in good condition.

Cons:
Tight seating. Have to buy entertainment. No wi-fi

IAD

SEA

Good 7.6

Pros:
Friendly service by the flight crew.

Cons:
No in-flight movies, tv or other entertainment. Not even some channels. Everything required payment. Wasn't that way on our trip over on what appeared to be similar equipment.

Pros:
Nice flight attendants, and the flight on the way home was not overbooked, which was lovely!

Cons:
One flight attendant told me not to pack my bag so much if I wanted to take it on the plane, and I had to check it at the gate. Once on board, there were bigger suitcases than mine on board. I was happy to do what they said, but it would be nice if they were more consistent about the bag sizes. I didn't have this problem on the way back to Seattle though.

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