If you have any questions, please email our service specialists 24 Hours a Day, 7 Days a Week. We will reply you ASAP.

If
no response within 24 Hours, please check the spam in your mail box. We
greatly appreciate your POSITIVE feedback. Please do NOT leave negative
feedback without asking for help.

Our
aim is to provide Top Level Customer Service, normally we will try our
best to solve any problem. Please DON’T leave negative or neutral
feedback if you haven’t received item in 30 days, because we have
mentioned the shipping time repeatedly.

It's highly appreciated that you leave us a positive feedback and 5 star rating comments if you are satisfied with our service!

Payment

We
accept PayPal only. We only ship item to your PayPal verified address.
Payment must be received within 3 Days from the date of purchase. Orders
will be processed instantly and dispatched on same day normally, so we
do NOT accept any Email/Message note before or after you place orders.

Shipping

It
normally takes 18-30 days for the delivery from China. Delivery time
depends on destination and other factors, it may takes up to 30
business days. Your kind understanding and patience will be highly
appreciated. Please choose some local sellers, if you cannot wait
patiently in the shipping time we declared.

Once
you purchase, please DON’T leave negative or neutral feedback if you
haven’t received item in 30 days, because we have mentioned the shipping
time repeatedly. Customs duty is obligation and liability of a citizen
in your country, so buyer should be responsible for any tax and custom
duty incurred. For example, Laser Pointer is unacceptable in some
countries. Therefore, please double check your local customs policy
carefully before purchase. Otherwise, we will NOT be responsible for
any failure delivery related destination customs issue.

Returns

All
the products we are selling include factory warranty, don’t cover items
that have been abused, burned and damaged in any form. Please contact
us via eBay Message if you have NOT received item, we will check it with
post office, and then resend or refund any missing item. In the
unlikely event that your product is faulty in anyway, you must contact
us ASAP and then return it within 7 Days of receipt. The postage and
packaging fee will NOT be refunded. We will not be responsible for the
delivery or insurance charges incurred in returning item back to us. If
you return an item purchased from us, it must be back in Factory
Condition. This includes packaging, inserts, manuals etc. Please allow
up to 5 Working Days for us to process your returned item.