Here's a quick look at the background, initiatives and recommendations of the EBAN collaboratives to engage diverse communities and improve care. Experience our interactive eBook now!________________________________________________________

Partnering to Reduce Health Disparities and Transform Care Delivery

HealthPartners Family of Care has a long history of serving members, patients and families from a broad spectrum of cultures, languages and ethnicities. Through data collection and measurement, we know that not all populations experience equitable care and service. The EBAN Experience™ learning collaboratives are innovative approaches that link quality improvement with the health of diverse populations. Each year-long collaborative utilizes a format that incorporates teams of health professionals, patients, caregivers and community members from diverse populations, working side by side to improve cultural humility, health outcomes and patient experiences.Patients, families and community members were involved in all aspects of both collaboratives; from the planning and design of the whole initiative, to participation on clinical quality improvement teams, to informing the creation of culturally-specific tools (e.g., films, handouts, surveys).The EBAN Experience™ is a team-based approach that focuses on improving health disparities through community dialogue, experiential education and quality improvement projects. Developed by the HealthPartners Institute for Education and Research in 2011, the initiative fosters relationships with communities served by HealthPartners and Park Nicollet clinics, hospitals and health plans, training teams to address community health issues and provide participants with the tools and infrastructure needed to generate solutions to transform care delivery and reduce disparities in care.

What does EBAN stand for?

EBAN is a symbol from the Ashanti people of Ghana. It represents security, safety and trust. It was chosen as the symbol of the EBAN experience to represent the coming together of cultures to improve the health of all.