The company SIA Travelcombine (hereinafter — the Company) is extremely serious about the protection of personal data of all individuals who use the services and functionality of the site mcconcierge.com.
The information you share with the Company allows us to provide you with the best experience of using products and services. We have a special privacy program for the residents of the European Economic Area (EEA), which protects all the information (personal data) about you that the Company collects, and helps to ensure the correct processing of personal data.
In its work, the Company, as well as all legal entities affiliated with it, and persons involved in the processing and storage of personal data, strictly adhere to the rules and policies developed by the Company, in particular, the Privacy Policy regarding personal data (hereinafter — the Policy).
This document reveals the details of the process of collecting, processing and storing personal data of all individuals who use the functionality of the site mcconcierge.com.
The policy was developed in accordance with the current legislation of the European Union on the protection of personal data and is harmonized with the General Regulations on the Protection of Personal Data (General Data Protection Regulation — Regulation (EU) 2016/679).
Below, in the relevant sections, you can find the necessary information about how the Company collects, processes and stores your personal data.
If you have any other questions, please contact us directly. The contact information is provided in the USEFUL INFORMATION section.

YOUR RIGHTS REGARDING PERSONAL DATA

You always have a choice as to how the Company uses your personal data. In particular, you always have the right to object to the use of your personal data by the Company when providing services or creating anonymized and aggregated marketing reports. You can also object to our marketing communications. In that case, please let us know by e-mail at [email protected]When using the functionality of the site mcconcierge.com and/or providing you services, the Company will send you a special request in the form of a special window when you go to the site mcconcierge.com, or in the form of a message in the messenger program, with a proposal to allow or deny the use of personal data by clicking on a certain button or by sending a specific message.
Please note that in case of your refusal to grant permission for the processing of your personal data by the Company as a data controller or the Payment provider as a data processor, the Company will not be able to provide you with the services provided by the site mcconcierge.com
The company respects the rights of the residents of the European Economic Area (EEA) to access,
correction and request for the destruction or limitation of their personal data in accordance with the requirements of the law.
Since the Company is the controller of your personal data:

You have the right to know whether the Company stores your personal data. If yes, then you have the right to request a copy of the stored data, or in some cases provide the information to another data controller. If your personal data stored by the Company is incorrect or incomplete, you have the right to ask the Company to update it.

You have the right to object to the processing of your personal data.

You can also ask the Company to remove or limit the use of your personal data. If the Company processes your personal data based on your consent, you have the right to withdraw your consent at any time.

In order to exercise your rights with respect to your personal data, as well as all other rights defined by law, please contact us by e-mail [email protected]_and a responsible employee of the Company will help you. Please note that the Company may require your identification.

If you believe that the Company has processed your personal data in violation of applicable law, you can complain to the Department of processing and storage of personal data of the Company. Please note that this may require your identification.

PERSONAL DATA THE COMPANY COLLECTS

Personal data is any information related to an identified or identifiable individual (data subject). An identifiable individual is a person who can be identified directly or indirectly, in particular by referring to an identifier such as a name, identification number, location data, an online identifier, or one or more factors specific to physical, physiological, genetic, mental, economic, cultural or social identity of such an individual.
In the process of using the functionality of the site mcconcierge.com by our clients, as well as providing them with the services provided by the site, the Company may collect the following information:

surname, name and patronymic of the client;

identification number of the client;

passport data of the client (in the case of payments to the client's card);

when interacting with the electronic payment service ‘Yandex.Money’ — the client’s electronic wallet number.

The Company also collects information about your interactions with the Company, when you visit the mcconcierge.com website and during telephone contacts with the Company.

USE AND STORAGE OF PERSONAL DATA

The company uses the personal data of the clients who use the functionality of the site mcconcierge.com solely for carrying out client identification when providing services provided by the site mcconcierge.com and requiring such identification.
Such usage also involves their transfer to the data processor — the payment provider, for making payments in the event that the provision of services involves payments to such clients.
In addition, the Company may store and use personal data of the client for the implementation of his profiling (evaluation of certain personal aspects relating to the client) in order to improve the quality and range of services offered to such a client.
The storage of personal data of clients is carried out by the Company until the actual provision of services, however, in any case, not more than 1 (one) year from the date of their provision to the Company.