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Finding service manager

On 3/22/2009 I received file version 8.0.298.0 and tried to install it however the following messages is what I got:

Truevector service has encountered a problem and needs to close. We are sorry for the inconvenience.

Setup is unable to log into truevector service. Install cannot continue without logging into truevector service.

Please use the service manager to shut down the truevector service and then restart the installer program.
I had have no luck trying to locate this service manager , plus I can not bring zone alert progam up
, when I click on icon Icone in lower right corner the caption says protection
is up ui inializing