What will it take to get an answer to this problem 3 emails a posting on anther string and still no answer! after paypal enables the account and the dat is in place i still have 0 mins of airtime ticked and have to manually un tick the box we have upgraded to the latest version which was supposed to solve this I need a solution to this NOW please

2) I still suspect something wrong with the Plan that you used for Shopping Carts. Can you re-define it and make sure the Access Minutes is set to say 60 minutes?_________________~ Patronsoft Limited ~

Hi don all that it still does not work the account activates ok but th user time box remains ticked with 0 mins of air time the expiry date shows in the expiry date box but i have to manualy go into the account and untick the aire tim mins box for it to work

Hi alan i have now rebuilt all of the plans and put them into the shoping cart etc but when paypal authorizes the payment the 0mins air time still remains ticked even though i have an account expire date showing this is driving me crazy as i have to check trhe sytem and manualy un tick the box several time a day

You need to initialize your account correctly. For self sign-up case, create a Plan with the "Access minutes" field unchecked, and tie this Plan to your Self sign-up._________________~ Patronsoft Limited ~

The "access minutes" condition should now be unchecked for the new accounts provided that the same field is unchecked in the plans you've mentioned. If you still encounter problems, please further describe the plan you've selected in step 2 and what you see in the new user account.

In the Initial Access Minutes for Self-Sign Up users, it says 0, but it is greyed out - I cant change it. I have the NEW USER Plan set to "blank" airtime, ie, no tick, but still the accounts are coming in with a tick, and a "0". I think it is because of this greyed out 0 in the authentication page.