Open the Eaze Driver App

2) Ensure your version of Google Play Services is greater than 10.0.1

Go to Settings

Select Application Manager

Select Google Play services

It will show you your version number at the top

If you do not have the right version, please install system updates on your phone

Open the Eaze Driver App

3) Google Chrome download manager is not allowing .apk installation

Download a file browser such as Astro (can be found in the Google Play Store)

4) Ensure that all permissions are enabled

Go to Settings

Go to Applications

Go to Application Manager

Go to Eaze Driver

Go to Permissions

Make sure that ALL permissions are turned on

5) If you have a MetroPCS phone with Lookout installed, you will need to disable Lookout:

First, go to your Android Settings.

Under Security, tap Device administrators and uncheck the box next to Lookout.

Then, in the main Android Settings find Apps.

Tap Lookout and choose "Force Stop"

Tap Storage then "Clear Data"

Lastly, click the back button and tap "Disable"

*IMPORTANT:* Reinstalling the app: If you are currently “ON” an active shift and you need to reinstall the app, make sure you go "OFF" before you reinstall the app. Otherwise, orders in your queue will be lost.

If you are still having issues installing the Android Driver App, please contact the depot for help and further instructions.