Setting Up

Modified on:October 08, 2018 17:39

The Citadel Mobile Application will allow employees to record their start times, meal times, rest periods and end times right from their smartphone. Once your employees have downloaded the Citadel mobile Application on their smartphone, they will be ready to go ahead and complete the two step set up. Here we will provide a walkthrough of the setup process for the Citadel mobile Application:

1. Open you Citadel Mobile Application

2. Provide you Site Name URL and select Next to continue. If you are unsure of where to locate your Site Name, you can select the 'Find my organization site name' link underneath the Next button, provide your email address and the Citadel Mobile Application will email you a reminder of your Site Name. Likewise, you can look at your web address when signed into your online Citadel portal and retrieve that same information. For example, mycitadeltime.com/(YOUR SITE NAME HERE).

3. After selecting Next you will be asked to provide your Employee PIN. Go ahead and enter your PIN, followed by the Next button to access the Punch Dashboard.

4. If you are unsure of your Employee Pin, contact your site administrator and ask them to confirm your Employee Pin from your Employee Profile.