Technology support

Access to NMMU Information Resources

Zero-rated data on Cellular Networks

NMMU educational resources are now zero rated on all mobile networks. The registration process and activation process completed on the 27th of October. Telkom, Vodacom, MTN and CELLC networks are live.

Metro Library Connectivity

The following public libraries in the metro has been converted to full NMMU eduroam sites.

Uitenhage Library

Kwanobuhle Library

Motherwell Library

Zwide Library

Algoa Park Library

New Brighton Library

Korsten Library

Newton Park Library

North End Library

Linton Grange Library

Walmer Library

These libraries can now be used by both staff and students and all NMMU information and internet services are available as on campus.

Printing Services

Bulk Printing

Bulk printing requests can be forwarded to Reprographics. The staff are willing to do batch jobs at South Campus Reprographics but require security escorts. The printed material will then be transported to a safe venue for collection.

Should this option not be available, one or two of the Xerox printers will be moved to a central venue that will be identified. As these machines are quite big; ICT has arranged with a supplier to do the move, however this requires one day’s notice due to manpower, assembling and transport.

Glue binding is only available at the physical Reprographics department and can be arranged with Reprographics, alternatively spiral binders will be used off campus.

Imaging Services (Non-Bulk Printing)

General Multi-Function Devices (MFD) are available by arrangement. Based on the requirements of the venue, ICT will assess and recommend suitable printers. Existing departmental printers may have to be moved pending the availability and assessment of the requirements and venues. Network connectivity is a requirement for the printers and as such, will influence the suitability of the venues.

As some of the printers are contracted through service providers, at least one day/s notice will be required.

Service Desk and Technical Support

ICT is ready and able to assist with moving of PC’s to alternative venues. Barcodes will be used to draw reports from ITS to provide PC age and value. This will enable Finance to provide information for insurance purposes. In order to move these PC’s they would require transport, network and electrical support. ICT will do the breakdown and setup.

The loan laptop pool has been depleted. ICT can move lab machines once a suitable venue has been identified.

Academic Administration Support

Mechanisms to identify students during access to the safe facility are being finalised.

Technology investigations are being finalised whereby exam papers can be securely emailed to external moderators.

Blended Learning

The Blended Learning (BL) Team consists of two colleagues from ICT Services and two from CTLM. The teams focus is on making technology enhanced teaching and learning mainstream.