Coronavirus: Our Response

We're here to help.

Our priority is protecting members and staff during the COVID-19 outbreak. We update this webpage frequently, as we continue to help reduce the risks for our communities and help you manage your money. Remember, you can bank virutally anywhere 24/7 with online and mobile banking.

Mortgage and Consumer Loan Payment Assistance

During these unprecedented times, we are here to help you by offering payment assistance for your Heritage loans. Click here to learn more.

Learn about Government Stimulus Payments

On March 30, 2020, the Treasury Department and the Internal Revenue Service announced that distribution of economic impact payments will begin in the following three weeks and will be distributed automatically, with no action required for most people. Learn how this impacts you and how we're here to help.

Your Funds are Safe at Heritage

Your Heritage accounts are federally insured by the National Credit Union Administration (NCUA) to at least $250,000. Your money is protected by the full faith and credit of the U.S. government when deposited in an insured financial institution.

Remember, Heritage Credit Union will never ask you for confidential information, like full Social Security number, full bank account number, debit or credit card numbers, CVV or PIN in an email, on a website, or from an unsolicited phone call. If you call us, we may ask you questions to help verify your identity. Learn more about staying safe online.

Lobby Service Is Temporarily Closed

As our communities continue to work together to slow the spread of COVID-19, we are temporarily closing our branch lobbies and only providing drive-up service until further notice.

Annual Meeting Notice

The Heritage Credit Union Annual Meeting, which was scheduled to take place on May 18, 2020, has been tentatively rescheduled to take place on June 29, 2020. The meeting will start at 4:00 pm and is planned to be at the Heritage Credit Union Home Office located at 1212 Huxley Street, Madison, WI. NOTE: Due to COVID-19, this meeting may be held remotely using webinar technology. In the case of a remote meeting, call-in instructions will be available in advance to all members.

*All offers subject to qualified credit. Accountholder must be 16 years of age or older. Essential workers are defined as any individual who works for an Essential Business as outlined in either the Illinois Stay at Home Executive Order or the Wisconsin Safer at Home Emergency Order. Employment will be verified at time of application. Applicants do not need to live in Wisconsin or Illinois. Applicants must either be current Heritage Credit Union members or qualify for membership. New members are subject to member eligibility and an initial deposit of $5 into a primary savings account. Auto loan rate discount of 0.25% applies to normal posted rates and cannot be used with other loan specials or rate matches. Promotion runs through June 15, 2020 even if the state orders listed above expire. Promotion is subject to change and can end at any time.