"The issuance of this urgent management advisory by the Inspector General is an extraordinary act aimed at getting the Secret Service, at the highest levels, to recognize that the agency's scheduling and staffing processes not only undermine performance but also negatively impact safety. Unable to recognize the gravity of these problems, the Secret Service subjected officers to disciplinary action for their fatigue, rather than address the root cause and adjust procedures. This is emblematic of an agency that just doesn’t get it.”

“It is time for the Secret Service, with its zero-fail mission, to realize the magnitude of these problems and put in place the meaningful reforms necessary to enhance operations and overhaul the agency's culture and morale. I look forward to addressing these issues with the Director when he testifies before our Committee next week."