I just purchased a new Direto and tried out you so called excellent e-training desktop.So far I have been unable to complete the protocol configuration because it is notselectable in either ant or bluetooth. I searched this issue on your forum and it appearsthat others had the same issue regardless of type of trainer. So when are you going tofix this? It useless to tell clients that they have a free year of E-training when theycannot access it. Get real please and fix your mess or find some competent programmerswho can.

- check if you have any software that can "occupy" the ant dongle at startup (for example, Garmin Express and other Garmin softwares). If it is so, you can uninstall them, check in the option to remove the automatic start or kill the process in Task Manager before running our software

About bluetooth, you have to verify that your pc hardware has the bluetooth LE inside (not only the standard bluetooth).if it is a Windows pc, it also has to use Windows 10 (the previous os don't support the bluetooth LE).

Please verify all these points and let me know if you're finally able to connect