Business Administration Systems Liaison

Organization Name: The Ihangane Project

Location: Ruli, Rwanda

Eligible Citizenship:Rwanda

Role Code:R12-Nat

Role Overview

The Business Administration (BA) Systems Liaison will utilize The Ihangane Project (TIP)’s model of stakeholder engagement and collaborative program development to assist in the implementation of recommendations that have been developed by MBA student-led consultation teams from the University of Michigan, Ross School of Business and the William Davidson Institute. The Liaison will assist stakeholders to further assess the feasibility of recommendations and then oversee implementation of changes when appropriate. Stakeholders include hospital administrators, frontline health care workers, and patients. As recommendations are being implemented, the BA Systems Liaison will also be responsible for gathering baseline data and for designing systems for ongoing evaluation of the interventions.

The BA Systems Liaison will continue the work of his/her predecessors, collaborating with Ruli District Hospital and MBA students to establish pilot improvement teams at the hospital and to create a strategic plan that includes key activities to improve the hospital’s ability to fulfill its goal of providing high quality and patient-centered health care. Yearly retreats, coordinated by past BA Systems Liaisons, also help to facilitate staff engagement and lay the foundation for upcoming work. The 2019-2020 BA Systems Liaison will continue to support this important work.

Responsibilities

Collaborate with William Davidson Institute, MBA student teams, TIP staff, and Ruli District Hospital to strengthen and fulfill a three-year strategic plan for work to be performed through this partnership

Support stakeholders to improve financial systems at Ruli District Hospital

Strong writing skills with the ability to translate complex or technical information into accessible summaries or reports*

Experience with Excel, Word, and PowerPoint*

Demonstrated ability to work successfully with different cultural groups in professional setting*

Experience with mobile and/or tablet technology (especially Android)

Working proficiency in French and/or Kinyarwanda

Ability to work both independently and as a part of a team

Demonstrated organizational, verbal, and interpersonal skills

Comfortable living in a rural setting, where electricity and internet connection are somewhat unpredictable

Empathic, patient problem solver and self-starter

Interest in emerging markets and health care delivery

Possess an understanding of service delivery in low-resource settings, especially health care delivery infrastructure in Rwanda

About the Organization

The mission of TIP is to empower local communities to develop sustainable, effective, and patient-centered health care delivery systems that holistically respond to the needs of vulnerable populations. TIP has been working with Ruli District Hospital and its nine associated health centers to determine key strategies for improving health outcomes within their community. To support this mission, we have partnered with the Ross School of Business at the University of Michigan and the William Davidson Institute (WDI) since 2009 to help our client health providers to identify opportunities to improve the communication flow, cost-effectiveness, and financial sustainability of their health care delivery systems. The Business Administration (BA) Systems Liaison will work with both our team and student-led teams from Ross School of Business to help us continue developing ever more sustainable and effective health care interventions for the vulnerable populations served.

About the GHC Fellowship

A GHC fellowship is an exciting opportunity to build skills and gain experience with a high-impact health organization, but it’s also much more than that. It’s a year that will catalyze your personal and professional growth as a leader, placing you within a global and diverse network of bright, young, and committed health equity champions. As you’re researching the fellowship, remember, you can select up to 3 roles – and don’t forget to take note of the role codes for your applications!

All GHC fellowship roles include:

Training at Yale University

We launch the fellowship year with inspiring discussions on your role as the next generation of global health leaders.

Get a new perspective.

The GHC community is hugely diverse, comprised of fellows and alumni from a wide range of geographies, backgrounds, beliefs, and experiences.

A robust advisor program.

Tap into the expertise of mid- to senior-level professionals working on the issues you care about. We host networking events throughout the fellowship year.

Community of support.

Fellowships are assigned in pairs so there is always someone to turn to. You will also have access to regional and country-wide support teams, plus an extensive alumni network!