More about Holiday Inn Express - Times Square

9.2

Exceptional

"The staff very friendly."

Salem

|

December 3, 2018

An overview

Times Square and the theaters of Broadway are only a 10-minute walk from this centrally located Manhattan hotel. It offers a business center and free in-room Wi-Fi.
A 32-inch flat-screen TV and an iPod docking station are included in the contemporary rooms at Holiday Inn Express Times Square. A coffee maker, work desk, and free weekday newspapers are provided.
A breakfast buffet is served every morning at this New York City hotel. Concierge services and valet parking are available.
The Javits Convention Center is a 15-minute walk from the Times Square Holiday Inn Express. Madison Square Garden, Penn Station and Macy's are 10 minutes away on foot.

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What they offer

6.4

Good

"Hotel location was good."

Randhir

|

May 17, 2018

Popular facilities

Restaurants

Front desk [24-hour]

Languages spoken

English

Spanish

Internet access

Free Wi-Fi in all rooms!

Wi-Fi in public areas

Things to do, ways to relax

Fitness center

Spa

Tennis court

Dining, drinking, and snacking

Bar

Restaurants

Vending machine

Breakfast [free]

Room service

Services and conveniences

Cash withdrawal

Laundry service

Smoke-free property

Concierge

Luggage storage

Smoking area

Daily housekeeping

Safety deposit boxes

Dry cleaning

Shops

Access

Check-in/out [express]

Facilities for disabled guests

Pets allowed

Elevator

Front desk [24-hour]

Wheelchair accessible

Getting around

Airport transfer

Rental car

Car park [on-site]

Valet parking

Available in all rooms

Air conditioning

Hair dryer

On-demand movies

Bathtub

In-room safe box

Satellite/cable channels

Closet

Internet access – LAN

Telephone

Coffee/tea maker

Internet access – wireless

Wi-Fi [free]

Desk

Ironing facilities

Free bottled water

Non-smoking

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Nearest essentials

Airports

LaGuardia Airport (LGA)

10.4 km

Teterboro Airport (TEB)

12.6 km

Public transportation

42nd St Port Authority Bus Terminal Subway Station

300 m

34th Street-Penn Subway Station

460 m

Hospital or clinic

Cornell Medical Center

3.5 km

Shopping

Fifth Avenue

3.1 km

Convenience store

7 Eleven

250 m

5 minutes

Cash withdrawal

ATM on-site

Distances shown are straight-line distances on the map. Actual travel distances may vary.

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What to eat nearby

American cuisine

Sky Room

60 m American, Bar, Contemporary

HK

90 m American, Bar, Mediterranean

Tir na nOg, Times Square

100 m American, Bar, British

Italian cuisine

Mercato

20 m Italian

Trattoria Casa di Isacco

60 m Italian

Pomodoro Italian Grill

80 m Italian

Bar

Blue Ruin Bar

110 m Bar, Pub

Rattle n Hum West

150 m Bar, Pub

The Gastro Bar at 35th

300 m Bar, Pub, Spanish

What's nearby

Popular landmarks

Broadway - 650 m

Times Square - 760 m

Empire State Building - 1.14 km

Grand Central Terminal - 1.31 km

Top of the Rock Observation Deck - 1.39 km

Museum of Modern Art (MoMA) - 1.51 km

Metropolitan Museum of Art - 3.56 km

Central Park - 3.7 km

The National 9/11 Memorial & Museum - 5.26 km

Statue of Liberty - 8.61 km

Nearby landmarks

Hell’s Kitchen Flea Market - 100 m

HK Lounge - 100 m

Blatt Billiards - 120 m

The Annex / Hell's Kitchen Flea Market - 130 m

Consulate General of Guyana - 150 m

New York Times Tower - 230 m

Leisure Time Bowling Center - 230 m

Lyric - 240 m

Playwrights Horizons - 250 m

Mood Fabrics - 260 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

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Property's guest policies

Children and extra beds

Minimum age of guests is: 0 year(s).

Guest's age

Extra bed

Children 0-17 year(s)

Must use an extra bed

Extra beds may be requested directly from the property; additional charges may apply

Guests 18 years and older are considered as adults

Extra beds may be requested directly from the property; additional charges may apply

Others

When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds are dependent on the room you choose. Please ask the property for more details.

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Some helpful facts

Check-in/Check-out

Check-in from: 04:00 PM

Check-out until: 11:00 AM

The property

Non-smoking rooms/floors: Yes

Number of floors: 36

Number of rooms : 210

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Announcements

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note: Parking does not include in-and-out privileges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

There were two elevators but only one was working in the first three days I was there. It was such a nuisance to wait on line for 15 minutes and I had to walk for 13 floors everyday for three days. When both elevators were up and running it was a breeze. Check if both are working before booking.

Reviewed August 11, 2018

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8.0

Excellent

Evelyn from Singapore

Couple

1 King Bed Leisure Non-Smoking

Stayed 2 nights in April 2018

Value for money”

The location is great, the room is clean & the staff is friendly. The buffet breakfast spread is good enough with omelette, scrambled egg, pancake, yogurt, oatmeal, bagel as well as hot beverages! Thumbs up for the unlimited supply of hot & cold water. The disadvantage is that only 2 small lift served the whole hotel. Beware of the morning traffic, try to eat breakfast before 8am. The room is small, no extra space to open luggage. Anywhere, New York is a adventurous city! The room only for us to sleep. So overall is good and we would like to rec to everyone who wish to find a clean, friendly and budget hotel in Manhattan!

First off, the location was perfect. It was a walking distance to everywhere. The staff were friendly and helpful. Only thing is the gym and the laundry area was located at the partner hotel beside the holiday inn. It wouldnt have been a problem if the weather wasnt so cold but I was able to manage. Breakfast was the usual affair but after a few days you’d want a liitle variety but it was filling.
Overall it was a good place to stay.

I book online but missed payment rules, need to pay at reception. I try to ask Agoda but it seems not much supporting from Agoda. The hotel required to fill a form but I was not aware to provide credit card & ID etc, all confidential information. No one care about my email and forms till I chased again and again, and found the supporting information required. I also raised a question but no one answer: If you can charge my first day hotel fee, why not 2nd & 3rd day also meanwhile, instead of asking so much sensetive & privacy information and have to fullfil all? Even though I fullfill all information, still no one tell me the payment process is done or not, and charge whose card.

Reviewed August 30, 2017

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8.0

Excellent

Charles from Malaysia

Solo traveler

1 Bedroom Hearing Accessible Roll In Shower Non-Smoking

Stayed 1 night in June 2014

Good hotel fairly close to Times Square”

Central location, short walking distance to Times Square and the broadway show area.

Comfortable short stay. The rooms are small but thats expected for a central hotel in New York. I like the simple no frills self service breakfast area. The front desk staff were helpful and friendly. Hotel is close to Times Square and the broadway show area. It was a decent walk to the Intrepid museum displaying the world war 2 era aircraft carrier, a cold war submarine and the space shuttle Enterprise, which was fantastic.

Reviewed June 17, 2014

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8.3

Excellent

ALFRED from Singapore

Solo traveler

Stayed 7 nights in June 2011

Clean, modern hotel with many conveniences”

Great staff and good location (39 St), just one block away from Times Square Station (and Port Authority Bus Terminal: 40-42 St) and walking distance to Penn Station (and Macy*s: 34 St)

I thoroughly enjoyed my stay at Holiday Inn Express. My room (King-sized bed) was very clean and comfortable – flat screen TV (loads of free channels including HBO and USA), easily adjustable air-conditioning, welcome chocolates, cabinets and closet for storage, work desk and chair, clean and reasonably-sized bathroom and complimentary internet access (wired and wireless). Complimentary hot coffee and water/tea and some fruit juices available 24/7 at the breakfast area on the ground floor – great if you felt like having a hot drink any time of the day!
One of the great things I found about the hotel was the helpful and approachable staff and service. When I arrived in the afternoon, the reception staff (I think his name was Jaime) was really friendly and I felt at home at once (my first trip to NYC). For once I didn’t see a trace of the “rude and unfriendly” New Yorker and was really pleasantly surprised. He also suggested some places I could visit. Throughout my stay, he remembered my name and would say hi when I passed by. In the lobby there are two computer terminals and printing is free – useful if you needed to print online tickets etc. On the morning of my departure (19 Jun), because my transport was a little late – the hotel staff was kind and helpful, and she even volunteered to help me call the transport company just to make sure I didn’t miss my flight. Excellent service overall!

Reviewed June 22, 2011

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9.3

Exceptional

JONATHAN from Singapore

Couple

Stayed 3 nights in February 2011

Great hotel with friendly and helpful staff”

Excellent location near Times Square and nice rooms.

as expected from the holiday inn group, the rooms were clean and comfortable. staff were very friendly and helpful, providing information and directions with a smile. location was excellent, just a couple of blocks from times square and near the subway. unlimited coffee, tea & juice was also provided throughout the day, as well as free breakfast.

Reviewed February 21, 2011

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9.2

Exceptional

Salem from United Arab Emirates

Solo traveler

1 Bedroom Hearing Accessible Roll In Shower Non-Smoking

Stayed 1 night in November 2018

Awesome ”

The staff very friendly.
The location is close to everything.
Highly recommend

Reviewed December 03, 2018

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9.2

Exceptional

Henry from Philippines

Solo traveler

1 King Bed Leisure Non-Smoking

Stayed 5 nights in May 2018

Great hotel”

Hotel is clean and provide good breakfast. It is just a little farther to Timesquare compared to other budget hotels along the street because it is located at the inner most part but overall is good.

Reviewed June 27, 2018

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3.2

alejandro

Business traveler

2 Double Beds With City View Non-Smoking

Stayed 3 nights in December 2017

Do not stay at this hotel”

This place should not be allowed as a hotel. It only has two elevators to a 34 floor bulding! It is actually a safety hazard. What happens if a guest needs urgent medical assistance? Going from my room to the lobby took as much as 30 minutes! Total outrage. Do not stay here.

Reviewed December 11, 2017

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9.2

Exceptional

Monica from United States

Family with young children

2 Double Beds Non-Smoking

Stayed 2 nights in November 2017

My grand daughters love NY”

The room was small but comfy and clean. The free breakfast was actually really good and the servers kept things filled and clean. I love hot strong showers and got that here. The fact that it was 2 blocks from Time Square was perfect. We had fun during the day and were able to sleep at night.

Reviewed November 27, 2017

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6.4

Good

Tunyawan from Thailand

Couple

King Room With A City View Non-Smoking

Stayed 2 nights in August 2017

Elevators were not working!”

One of the two elevators was operated manually by the technician. Another was out of order. We had to wait for 20-30 minutes to get from 23rd floor to the lobby. The bathroom's door in our guest room could not be closed. Front desk staffs seemed not to be very friendly. They didn't smile at all.

Reviewed September 06, 2017

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8.4

Excellent

Muhammad from Pakistan

Couple

Standard Room

Stayed 2 nights in July 2017

Value for money”

10 minutes walk to the Times Square
Rooms exactly like they look in pictures, but looked smaller than 23sqm
Good breakfast
Helpful concierge desk
Restroom sink drainage was a little slow
No minibar or complimentary water bottles, though coffee maker n sachets were there.

Reviewed August 03, 2017

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7.6

Very good

Jonathan from Philippines

Solo traveler

King Room With A City View Non-Smoking

Stayed 1 night in July 2017

Value for money with nice location although the view is not really good. However the staff are nice”

Staff are good and the place is comfy especially if you are waiting. The breakfast is good and you can binge without guilt. They allow you to bring food in the room and has prepared special holders for that. Coffee and juice is overflowing and if you are specially nice, you can get fruits not served in the dining hall. They also store luggage for you.

Reviewed July 23, 2017

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5.2

Marc from Canada

Business traveler

King Room With A City View Non-Smoking

Stayed 5 nights in September 2016

Nothing to write home about”

The room was big enough. The bed comfortable enough. The staff friendly and helpful enough. But there was nothing really outstanding about this hotel.
Breakfast was a buffet served with plastic forks and knives and Styrofoam plates. I can't help but think how much waste this hotel is creating every day just for breakfast.

Reviewed October 04, 2016

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8.8

Excellent

Kevin from United States

Group

King Room With A City View Non-Smoking

Stayed 2 nights in July 2016

We always stay here”

Our third or maybe fourth time in a row staying here when visiting New York. The location's terrific, with the heart of both Times Square and the subway just a 5 or 10-minute walk way (a couple blocks). Rooms and beds are comfortable and everything works and is always clean. The staff has always been friendly and quite helpful with everything from room arrangements to directions to an area location. The breakfast is always good; though the room is small and so seating can be tight. But we always enjoy it. I gave a Satisfactory for Facilities not because of the difficulty with parking for loading/unloading. Most of the time, I've gotten "lucky" in that there's either been a space or I was able to pull alongside someone else who looked like they weren't planning to go anywhere anytime soon; but once I had to circle around the block a couple times until space opened up. Once the key is in the valet's hands, though, no worries. The car's always been returned in a timely manner and without incident. All in all, though, we enjoy staying at this hotel and plan to stay there again and I've recommended it to a couple of other people as well.

Reviewed July 27, 2016

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8.0

Excellent

Nitin from India

Business traveler

Standard Room

Stayed 7 nights in November 2013

good”

Centrally located

the staff in the hotel is very co operative !!! just one issue they should have good travel desk as lady misguide me and sold me a ticket for tour which was close from one month. Though she return my money but as at travel desk she should be updated.

Reviewed November 27, 2013

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7.7

Very good

Elgar from Australia

Solo traveler

1 King Bed Leisure Non-Smoking

Stayed 3 nights in January 2013

Good location, small rooms”

Location near Times Square, complementary breakfast

This is a good hotel near to Times Square. The rooms are fairly small (I had a King which meant the bed took up nearly all of the room), but it wasn't too bad. The location near Penn Station and Times Square is good - only a few mims walk to each. And also the Port Authority building is nearby, good for buses/airport transfer. The staff at this hotel are great - very friendly and helpful. I couldn't fault them at all, so they deserve credit for what was very good service.
The hotel offers a free breakfast in the morning. This is great, but unfortunately ends at 9.30am meaning if you've had a late night its likely you'll miss it. The choice of food is OK, it becomes a bit repetitive each day - sugary cereals, cinnamon buns etc. Also, the space it is served in is quite small - resulting in a 'starving hyena's' atmosphere when more than a few people gather around to choose food. This isn't the fault of the hotel (bar the space), more the patrons.
The only other problem would be the elevators. Unfortunately there are only two, which can mean a long wait when you are upstairs waiting to come down.
Overall I would recommend this hotel if you were planning to spend most of your time outside during the day (due to the size of the room). The staff are friendly and the location is good so you won't be disappointed.

Reviewed January 29, 2013

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8.7

Excellent

Mark from United States

Couple

Stayed 1 night in March 2012

Lovely hotel close to Times Square”

Location and nice modern rooms

this was a fine hotel to stay in closet to times square and affordable. parking was taken care of for a fee with a valet. the room was nicely renovated, although a bit tight, but understandable for nyc in such a great location. there was a very nice hot breakfast. easy access to locations and restaurants close by.