After a period of rain and warm temperatures Wednesday, the final part of the system is set to hit the area Thursday and has the potential to drop the highest snowfall on the Philadelphia area so far this...Read more »

"It's becoming a nuisance because where are we supposed to keep our trash at?" said Footman inside her Michener Avenue row home.

"Especially with a 20-month-old whose not potty-trained, and you have to throw away [those] bags," she said. "That's the smelliest thing you ever want to smell so that has to get outside of the house."

When their alleys are impassable, Carlton said residents with back alleys should put their refuse out on the front curb instead. It's a message he said the department and city officials have tried to get out to the public.

"We have sent every media outlet the info since the beginning of this winter and last winter. We do robo-calls, in which we call all residents throughout the city. Our honorable Mayor Michael Nutter makes the announcement every time he gives the state of the city during these events," said Carlton.

That message, however, isn't getting through to everyone. Footman said she wasn't aware that trash trucks wouldn't come down her alley and has not received a call about putting her garbage out front.