The JetBlue ticket counter is located in the lower level on the east end of the Terminal, next to Delta and Air Tran and is open during the following hours:

Sunday - Friday9:00 a.m. - 6:00 p.m.Saturday12:30 p.m. - 8:30 p.m.

We recommend you arrive at the airport at least 60 minutes prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cut-off times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You will need a boarding pass to get through security. Our flights depart out of Gates B5.

Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

Kiosk check in

If you have a confirmed reservation, feel free to use a kiosk machine to check in. You may check in using the kiosk no more than six hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.

You can retrieve your information and check in at a kiosk using one of the following methods:

Confirmation code

Emailed itinerary with the bar code

Credit card with your name on it

TrueBlue number or email address and password if you're a TrueBlue member

In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

Check in & pick up info for unaccompanied minors

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

Drop off information

When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

The parent/guardian has a signed copy of the UMNR form

The UMNR is onboard the aircraft

The parent/guardian's name, address and cell phone number are all documented on the minor's reservation.

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

Pick up information

When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.

Customer paging number

Customer paging is available by calling 1-941-359-2770, extension 4260.

Customers may also contact the paging system by using one of the white courtesy phones located throughout the airport.

Directions to SRQ

from Interstate 75

Take Exit 213, University Parkway, westbound. The Airport is 6.5 miles west of the Interstate on the north side.

from Sarasota

Go North on US 41 (Tamiami Trail) to University Parkway. Turn right, then immediately merge to the left. Turn left at the first traffic signal.

from Bradenton

Go South on US 41 (Tamiami Trail) to University Parkway, then immediately merge to the left. Turn left at the first traffic signal.

Flight durations

Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.