6 Suggested Answers

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Actually your keyboard is not getting connected, So first you
put your keyboard straight with the sensor & push the keboard sensor button which is botom of the keboard it will detect the keboard after that you can work.

I'm having the same problem. Mouse works great but the keyboard doesn't. I've uninstalled and reinstalled the software at least twice via remote desktop- done a hard reboot on the hardware (it's a Logitec wireless keyboard) - I've even tried installing it on another computer and the keyboard and mouse both work great! I just can't get it to work on my computer. The curious thing is that the side buttons (like sleep work) but it won't Ctrl Alt Del so I can login - what am I doing wrong? Are there settings that need to be changed?

Normal
0
Turn the mouse over and find the small
rest/connect button on the bottom of the mouse and press it.
This should connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the button on
the mouse. This should be done whenever you change batteries or
glitch.
Hope this helps you. Bud

Looks like the keyboard is either working on a different channel, or its batteries died. Hit the set button on the face of the wireless receiver. It will start flashing in sequence. Then hit the small button on the back of the keyboard, and one of the lights on the receiver will stop flashing. Then hit the small button on the back of the mouse, in order to synchronize it as well. If the keyboard still doesn't work, then replace the batteries.

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The thw wireless mouse is paired from fabric wirh USB dongle for same mouse. You can't connect a wireless keyboard to it because they are no different frequency. Actually it's hightly improbable that you even could connect the USB dongle of a mouse with another different mouse. Explanations is logical: presumeyou are in a big office whate another 1 users have wireless keyboards or "mice". Now, imaginge the mess if the dongle of your keyboard should control the mouse of another 9 usrs.
Now, it's competely different with bloetooth keyboards and"mice"USB Dongle for Microsoft Wireless Keyboard and Mouse 5000

This is an older model keyboard by Logitech. There are newer wireless keyboards for less than $20 If it is the nano receiver, you cannot get a new one to be compatibble with your keyboard and mouse. The new Logitech keyboard and mice feature Unifying software that allow you to switch out keyboards/mice/cameras and other devices.

press window key + R type devmgmt.msc see if your keyboard and mouse drivers are working properly or not if you find yellow warning sign it means ur drivers has become corrupt and now its time to reinstall ur drivers :-)

You have to press the button on the receiver that is directly connected to the computer. While doing this, press the connect button both the mouse and the keyboard. I did this and now my keyboard is working, despite the battery indicator turning itself off a few seconds after I install it.

hi my name is veronica...
i had this same problem with my keyboard a while back.
and when i fixed it...
i had to reinstall the disc that came with the mouse and keyboard, like it needed to be updated. so i suggest you reinstall it with the disc.