The primary responsibility for this position is to manage the Hatchery Inovo
Process for the client. This will be accomplished through execution of our Best
in Class Customer Service Programs.

Key Responsibilities:

Manage the Hatchery Inovo Process on behalf of the client in an assigned territory
of 3-5 hatcheries
Indirectly guides 25+ customer employees on the Inovoject Process Operation
and Safety.
Responsibility for supporting 3-5 customers or $600K in annual revenue. This
role is a major player in confirming the next long-term contract with our customer.
Administer the Preventive Maintenance Program for 10-15 commercially placed
devices
Manage the Clients Operator Training Program for 25+ people (customer employees)
Facilitate the vaccine and sanitation preparation program for all Devices
Assist with the execution of the Clients Process Evaluation Program
The Clients lead for all communication with hatchery management
Principle for collecting and reporting all important information within The
Clients CRM System
Complete all relevant reporting forms and procedures including scheduling visits,
customer site contacts, parts usage priorities, site cart management, certification
program, vehicle and equipment maintenance within assigned time period.
Follow all safety/precautionary procedures.
Regular communication with supervisor

Qualifications

EDUCATION AND EXPERIENCE

Typically requires a Bachelor’s degree in poultry science or related
field. Experience may be considered in lieu of educational requirement
Normally requires 2 - 5 years of related experience.

PHYSICAL POSITION REQUIREMENTS
Majority of work is done in a hatchery where exposure to a potentially hazardous
environment is possible.
Heat and Humidity above average is common
Available for unsocial work hours
Available for On-Call
Lift more than 25 pounds
Travel 60-80% of the time.

OTHER REQUIREMENTS
Ability to travel and possess a valid driver’s license to drive to assigned
accounts, unless otherwise specified.

Benefits: At inVentiv Health, we believe in providing an environment and culture
in which Our People can thrive, develop and advance. We reward and recognize
our people by providing valuable benefits and a quality of life balance.