FAQ

FAQ

RACE

HSN21KM 2018 will be held on the 13th of October 2018, in conjunction with Hari Sukan Negara 2018.

2Where will HSN21KM 2018 take place?

Bukit Jalil National Stadium.

3What are the race categories for HSN21KM?

We have 21KM, 10KM and 5KM distances.

4What are the Cut Off Time for HSN21KM?

The cut off time for 21km is 4 hours, 10km is 3 hours 40 minutes, 5km is 2 hours.

5Is there a baggage check-in area at the start venue?

Yes, there will be. But please leave your luggage at home.

6What if I am injured before or during the race, or otherwise unable to finish the race?

Medical aid is available at the starting point and at all water stations. If the injury is deemed serious and requires immediate medical assistance, ambulance services can be sought. Alternatively, you may board the sweeper bus that will take you to the finish line. Participants who are unable to finish the race due to medical reasons or otherwise will not be eligible for finisher medals, prizes and goodie bags.

7Do I still get a finisher's medal and finisher's certificate if I complete my run after the cut-off time?

No, participants who do not finish the race within the stipulated cut-off times will not receive a finisher’s medal

8If I register for the 21KM category and do not manage to finish the full distance, can I still get the Finisher's Medal?

No, only participants who complete the full distance in this category within the cut-off times will receive their finisher’s
medal. This applies too for the other distances.

REGISTRATION

Yes you can. But you will need your parents credit card or use your own debit cards, along with endorsed consent letter, However, if you are below 12 years old, you will need parental/guardian supervision who will participate in the race with you in the same category. Please see here for more information link to T&C.

3How will I know if my entry has been accepted?

You will receive a confirmation email from the race organizer.

4Do I get a refund if I choose not to participate after registration?

No refunds will be given to participants who registered and do not participate on race day.

5Can I make changes to my personal particulars after submitting my registration?

Yes, you can only do a 1-time change to your personal particulars. Changes must be made before 15th August 2018.

6Can I change my run category after registering?

Yes, you can. You will need to pay the difference if the fees for the new category you are entering is higher. However, we will not refund if you go for a shorter distance category.

7Why is it that I have not received my confirmation e-mail despite registering and making payment?

If you encounter problems with the confirmation email, please contact the Organizer here link to contact us.

ELITE PEN

1What is “HSN21KM Elite Pen”?

HSN21KM Elite pen is a designated area in front of the line specially dedicated for 200 elite runners (for 21km and 10km respectively) who wants to push for their Personal Best timings and/or attempt to win their respective category.

2Who are considered as Elite Runners? or HSN21KM you have to at least meet the following criteria to be considered as an elite runner:

Men’s 21km (Open Category) – 1 hour 30 minutes and below

Women’s 21km (Open Category) – 1 hour 50 minutes

Men’s 21km (Veteran Category) – 1hour 45 minutes

Women’s 21km (Veteran Category) – 2 hours 05 minutes

Men’s 10KM (Open Category) – 50 minutes

Women’s 10KM (Open Category) – 1 hour 10 minutes

Men’s 10KM (Veteran Category) – 1 hour 5 minutes

Women’s 10KM (Veteran Category) – 1 hour 20 minutes

3How do I enter the HSN21KM elite pen?

You must submit proof of personal best (e-cert) to elitepen@hsn21km.com latest by 31st July 2018.

4What is the selection process to determine the HSN21KM elite pen runners?

The spaces are limited to only 200 runners for each competitive category. The Organizer will select and qualify HSN21KM elite runners based on first come first served basis. All selected runners will be notified via email.