Avg. Dealer Rating: (12 reviews)
"Excellent customer service. They brought the vehicle to my work because I was having a hard time breaking away. Most car lots want you to go to them so they can hold you hostage. This has been a very good experience dealing with someone who is willing that go the extra mile and earn my trust. "

Avg. Dealer Rating: (31 reviews)
"i wemt to see this mazda 3 but i did not buy it because there was black smoke coming out of the exaust and they tried to tell me it was normal. there was a couple broken parts and they said they wouldnt fix it.. plus customer service was bad i was standing there for like 10 minutes waiting for someone to come out but nobody did so i left.... dont waste ur time like i did."

Avg. Dealer Rating: (6 reviews)
"I purchased a car here and the day that I drove it off of the lot (12/9/17), a light cave on in the dash, and the aux/usb port stopped working. I called Paul and he told me that I could bring the car any day this week (12/9/17-12/16/17) and that he would have his mechanic look at the issues and see what they could do about them. I emailed him on Monday (12/11/17) and told him that I could bring the car on Tuesday (12/12/17) at 5, he replied that if I brought it that late I’d have to leave it over night. I then replied and asked if I could bring it first thing Saturday morning (12/16/17) instead he said “Yes, right at 9am would be perfect. That would give our mechanic all morning to take care of it. We will see you Saturday.” ... this same day, he asked me to email him a picture of the light that was on in my dash, so I did. He then proceeds to tell me this “That is not the service engine light. That is the Tire Pressure Light. That means that one of the TPMS sensors in one of the tires needs to be replaced. Any tire shop can give you a quote for replacing those sensors. All they do is monitor the air pressure in your tires.” after he had previously told me that “his mechanic would take care of it” so I replied and asked would he at least take care of the aux/usb port like he said he would and he replied with “If you have any issues with the car that you purchased as is without a warranty then you may talk to SRP and see if you purchased a warranty with them. We have several signs in our office and you signed 3 different places stating that you are aware that there is no warranty on the vehicle and we do not perform any maintenance after the sale.” ..... okay, I understand your policies and whatnot but if you say that you are going to take care of something on a car that I just spent my hard earned money on to purchase from you... you should own up to what you said and DO IT!!! I don’t appreciate being led on and lied to. I just hope and pray that my car shows no other issues because I will be screwed if it does. Please if you want to purchase a car from honest, trustworthy people, do not use Carolina Auto Mall."