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BDP7500MKII - no 21:9 Format

Hello Forum-Users,
im new on this forum and im here with a (from my point of view) big problem: I have a 56PFL9954H cinema screen and bought the BDP7500MKII just because of its 21:9 video format support. Now i must see that there is no possibility to choose this format as per manual but only the 4:3 and 16:9 formats.
I wonder why Philips produces 21:9 screens but not a bluray-player which supports its format!?
If i could return my player i would do it because all other features are supported by any other (and cheaper) players.....
....bad work Philips.....

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Hello Carlos,
It is very pleasant to see you joined us here so welcome tot eh Philips Support Forum and thank you for submitting your question.
I will need you to be my eyes and ears on this one,...