motion sensor low battery warning will not go away after replacing

Need help. I have replaced the battery in the motion sensor twice, but the low battery warning will not clear from the touch screen. Technician came out, he was able to clear the tamper warning, but the low battery remained even while he was here. Replaced battery again after the visit, but low battery still showing on touch screen.

I spoke with a sevice technician who installs these about the low battery warning... He said, sorry but it is so cold that we are getting several calls now about this situation and so far there is nothing to fix it... I suggested he at least tell someone higher that they need a way to shut off the warning for a few days or more until it is warm enough to reset... Good luck... Dave