SBI CPPCs for CG Pensioners
State Bank is paying pensions to more than 36 lac pensioners. There are 14 dedicated Centralised Pension Processing Cells (CPPCs)

To get pension from State Bank of India, the retiring employee has to start the process at least 6 months prior to retirement. In the process the employee has to open account with any branch of State Bank of India, if required with spouse (which is permitted now) and has to provide the account number to the Department from which he/she retires.

He/she has to fill up the account details in the pension papers. While opening account the retiree has to give his/her PAN number, mobile number and email_id (if available).PAN No. will enable correct accounting of the Pensioner’s TDS.

On receiving the PPO the prospective pensioner has to approach the branch where from the pension is to be availed. He/she has to submit undertaking and Life Certificate. On receiving the required documents from the prospective pensioner, the documents will be sent to concern CPPC for further processing at their end.

After completion of data entry at CPPC, pension shall be credited to the identified account within a period of 3-4 days.

In November month every year the pensioner is required to submit his/ her life certificate to enable the Bank to pay pension continuously.

Extended benefits to pensioners by State Bank of India

Pension slip from the pension paying branch.

Sms alert on mobile phone with pension payment details.

Annual statement of pension.

Facility to submit life certificate at any branch of State Bank of India.

SBI revises service charges on maintaining monthly average balance

Mumbai, September 25, 2017: State Bank of India (SBI) has reviewed the requirement of maintaining Monthly Average Balance (MAB) and the charges for non-maintenance of MAB. In this context SBI would like to state that financial inclusion including JAN DHAN Accounts have never been subject to any charges. In respect of the rest, it has now been decided to exempt the pensioners, beneficiaries of social benefits from the Government and accounts of Minors. Therefore, this is in addition to the already exempted categories under PMJDY accounts and Basic Savings Bank Deposits Accounts (BSBD).

The Bank has also decided to treat the metro and urban centres in the same category and the requirement of MAB in metro centres stands reduced to Rs.3000/- . For non-maintenance of MAB, the charges have also been revised downward ranging from 20% to 50% across all population groups and categories. The charges at semi-urban and rural centres range from Rs.20/- to Rs 40/- and at urban and metro centres from Rs 30/- to Rs 50/-. The revised MAB requirement and charges will become applicable from the month of October 2017.

The Bank has a very strong deposit franchise having 42 crores Savings Bank accounts out of which 13 crore accounts under PMJDY / BSBD were already exempted. The above revision is likely to benefit another 5 crore account holders. The Bank also clarified that customer always has the option of converting the regular savings bank account to BSBD account, free of charge, in case he desires to avail basic savings bank facilities without being subject to maintain MAB. The features of BSBD accounts are available in the bank’s website bank.sbi.

The following categories of Savings Bank Accounts are excluded from MAB requirement:
i) Financial Inclusion Accounts
ii) Basic Savings Bank Deposit Accounts
iii) Small Accounts
iv) Pehla Kadam and Pehli Udaan accounts.
v) Minors up to the age group of 18 (Primary Account Holder)
vi) Pensioners, all categories, including recipients of social welfare benefits

About State Bank of India
State Bank of India (SBI) the largest commercial bank in India in terms of assets, deposits, profits, branches, customers and employees. The bank has a deposit base of 26.02 lakh crore with CASA ratio of 43.81%. As on June 30, 2017, SBI has an extensive network, with over 23 thousand branches in India and 194 offices in 35 other countries across the world in all time zones. It has a strong network of more than 59 thousand group ATMs. With more than 2.73 lac employees it caters to a customer base of more than 42 crore which includes nearly 2.3 crore Mobile Banking users, over 4 crore Internet Banking users, 1.07 crore State Bank Buddy users. As on March 31, 2017, the bank has installed more than 6 lac PoS terminals, capturing a little over 22% of market share and 34.5 crore State Bank Debit Card holders. SBI has the highest number of Facebook followers across all banks in the world. SBI’s non- banking subsidiaries / joint ventures are market leaders in their respective areas and provide wide ranging services, which include investment banking, life insurance, general insurance, mutual funds, credit cards, factoring services, security trading, etc making the SBI Group a truly large financial supermarket and India’s financial icon.

Launch of work from home facility by SBI

State Bank of India (SBI) has informed that it has introduced ‘Work from Home Policy’ for permanent Officers in the Bank. The details of the Policy are annexed.

(i) The facility can be availed occasionally up to 5 days a month or for a longer duration, subject to approval by the Competent Authority not less than officers in the grade of TEGS-VI i.e. Deputy General Manager/TEGSS-I i.e. Chief General Manager.

(ii) Job profiles covered have clear defined deliverables, which can be remotely measured and which requires minimal dependency of the job- on physical presence, on data/documents/system/infrastructure of the Bank, on vendor interaction, on daily co-ordination with team members, daily face to face meetings and regular face to face customer interactions.

(iii) Specific metrics are put in place for measurement of productivity of the officials along with addressing the security concerns on the Banks’ confidential data and information.

(iv) Job profile requiring access to the Core Banking Solution or facing customer on regular basis are not be covered under the policy.

(v) The employee is required to submit a work report based on the tasks/deliverables assigned and the respective completion status at the end of the Work from Home duration. The approver reviews the work of the employee before providing the confirmation on the work of the employee.

(vi) Employees are not be entitled for any allowance/benefits/compensation on account of Work from Home.

The above information given by the Minister of State in the Ministry of Finance Shri Santosh Kumar Gangwar in a written reply to a question in Rajya Sabha on 08.08.2017.