Service was fine. I'm a pretty regular customer. Sometimes it is hard to get any service advisor on the phone, and they don't call you back in a timely manner. As for the coutesy vehicles, I have said this before. They should be first come, first serve. Not just 2011 and newer cars. I have a 2006. Us older car owners are BNW's cash cow. We pay out of pocket or our extended warranty pays them. The newer car owners cars are still under warranty so they don't make any money on them.

Consumer Review

My favorite car brand

by BMW X2 - azul from Charlotte

January 7, 2019

I have a very big affection for the brand. I stopped buying other cars that were as good as they were, but that did not suit my taste.

This was the absolute best experience I have ever had car shopping. What attracted me first was the vehicle listed $5,000 cheaper than other Models of the same year WITH higher mileage. Not only was the vehicle in excellent condition but so were the staff. David was the car salesman and Crystal was his helper and David made an impossible deal possible. I have never been so satisfied with an experience until then! Would recommend any and every one to visit this dealer.

Consumer Review

A fun, smaller less expensive BMW

by Rae from Florida

January 1, 2019

We found it to be a sporty, fun car to drive. We did not like the braking assist as it hindered us when passing cyclists. We wanted lane assist and BLIS but it did not have that so we went with Volvo.

I don't normally take the time to write a review, but I felt obligated due to the great service I received. I came in looking for a specific car. My agent didn't rest till he found that specific car. He was very nice and courteous. I never felt pressured into anything which was very appreciative. I'd highly recommend Jack Ingram Nissan.

Consumer Review

Reliability

by Debbie from severn, md

October 30, 2018

This is a great automobile, after having a larger SUV, this automobile will save on gas and space in our garage. I'm excited to own the BMW X5

Donald Taylor was a great help. He made me feel like I have been buying cars with this dealership for many years.

Consumer Review

A reliable car for a young professional

by Greg from Bowie, MD

January 13, 2019

I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.

First I want say thank you to Robert Rego, internet manager who made the process of purchasing my BMW pleasant. No comparison to past experiences at other dealerships where it alway seems to be very stressful and unpleasant. From my first contact with Robert he handled our process in a very personal and professional manner. The amount of times that he went way above the call of duty to make our experience purchasing this car a good one was countless. I had no idea there were still people out there who know good customer service and above all know how to provide this service sincerely. Sonic BMW of Montgomery you are very lucky to have such a special individual working for and representing your company. I would definitely buy from Robert and BMW in the future and would recommend to anyone to contact Robert, he will work for you and you can believe what he tells you.
Thanks again for everything.
CL, BMW X5

Consumer Review

Wonderful vehicle!

by August L from Bath, ME

December 20, 2018

I absolutely love this vehicle. It’s stylish, gorgeous and performs well! It has excellent extra features. The only real negative (which is apparently something BMW took awhile to figure out) is that the radio doesn’t have regular Bluetooth capabilities for playing music. Considering I have a 2015, I would certainly expect they would have set that up but luckily I was able to set up SiriusXM. Otherwise, the car is a dream!

This has been the best car buying experience I've ever had. Robert was professional and very knowledgeable. I would recommend buying here to anyone. The buying process was quick and flawless.

Consumer Review

The most comfortable car I have owned.

by My lovely Beemer (BMW) from Los Angeles, CA

January 14, 2019

I got in love with this car, when I drove the same model, as a loaner car to San Diego. This is the most comfortable I have ever been driving a car on a long trip. The car has plenty of room to relax your legs specially on long trips. It has a double compartment in the trunk where you can fit extra luggage. I really love this car.

My experience was awesome! Robert and Mick were great. They helped in every way possible and took care of me and my family. I got the vehicle I wanted and the service one should expect. Thank you! I will shop here again for my next vehicle.

Consumer Review

An Eye-Catching Alternative to an SUV!

by SKipro from Syracuse, New York

August 24, 2018

I drove the 430i D iesel GranCoupe for four days this summer as a Hertz rental in Switzerland. Having owned four BMW automobiles, my expectations were high, and each was exceeded by this vehicle. First of all, it sports a handsome profile, particularly for a four-door sedan. What sets it apart most strikingly is the sloped roofline that flows into the 5th door-a hatchback. I had no idea beforehand that BMW created a hatchback cargo carrying option to a sedan that was not akin to the X4, X6 or GT models which, to me, appear to each suffer an identity crisis. They seem to be unable to determine if they are an SUV, crossover or sedan.
The GranCoupe leaves no doubt as to its origins. It is a sports sedan on steroids. My rental had the sport package with sport seats, paddle shifter and, I believe a tighter suspension. If the later was not an option, then even more credit goes to BMW engineering for creating a four-door sedan that handles the hairpin curves of mountain roads like an "M Series", albeit without the neck-snapping power. But that was fine because even as a diesel-powered grown up it had plenty of gumption to take the steep grades and highway on-ramps with ease.
The cabin was almost dead silent when cruising, and the engine barely audible when accelerating. The sport seats were encapsulating, perfect for aggressive driving and pleasant for highway cruising. Although I have always preferred the German style firm seat construction to the U.S. lounge chair variety, I do recognize that some uninitiated mortals prefer to lounge when mobile rather than truly drive a remarkably engineered road machine.
My rental was equipped with all the latest gadgets for safety, including lane departure warning (not correction), blind spot warning and heads up display. I was quite skeptical about the first two intrusions upon my freedom of driving expression, although after a day or so, began to realize the benefit of having the "second, and perhaps more observant, set of eyes" at a driver's disposal. This tends to level the playing field when dealing with relatively carefree European road warriors for whom close range license plate inspection of any vehicle they may be closing on is a national pastime, as is the game of "guess which way I am going to pass you". The most surprising benefit, however, came from the heads up display that gave not only the vehicle speed but the posted speed limit as well. France and Switzerland are among the nations that have adopted "speed camera" enforcement in lieu of posting Smokey with a laser gun on under a bridge. It simply has to be a money maker, because they will tag you for as little as 5 mph over the posted limit, the fines are stiff and you never know it happened until that unwelcomed letter with a citation arrives in the mail. The speed limits follow the sine curve theory of physics and vary with such unpredictability that the unwary are raw meat for the hungry cameras. Unless you have a heads up display that sticks the changes right in front of you, the unpleasant letters in your mail after driving in Europe should come as no surprise. My next car is sure to have this feature. Regardless of what it costs, it will pay for itself by avoiding traffic infraction fines.
All things considered, this BMW model is as good as it gets, at least for someone like me. I prefer more room than my 3 series has offered and still want the feel of a true road machine that can also haul ski equipment and lawn furniture in the back end without being a wagon or SUV. In fact, my search for a 4 series Gran Coupe has begun. Well done Hans.

The car met my needs at this time. It is very comfortable to drive. I like the features inside the car. Easy access to my options on the dashboard. The car drives very smooth and has a quick pick-up when driving.

I have only had the car for a couple of months so don't have a lot of experience with it. Car seems reliable. Handles corners like no other car I have owned. Starting to go from a complete stop seems different from other vehicles but think its something I just need to get used to. The information screen lacks compared to other vehicles but is still good. So far we are happy with the car. Love the gas mileage. We do mostly city driving and are getting an average of 25MPGs.

I exchanged my X5 for this X4. While the performance is good, runs smooth. The height can be a bit higher for better view. My X5 had more engine power due to 3.0 litre V6 engine that I miss in X4 otherwise this is a fun car to drive. Loaded features is a big plus

I have had my car for almost five weeks and I have put about twenty-five miles on it - vacation interference! That is why there are only two Stars for Performance. I just want to get behind the wheel on a turnkey uphill road in Virginia (there are lots of them there), and put the metal to the pedal. This is my 4th New BMW - I know what they can do! When I get to really try it out that will be a Five Star Performance!!

These staff members, starting with Alyson and Abraham then Chapman and Jimmy (and others I spoke with), were quite friendly and patient with me and worked with me until I was totally satisfied. There were no gimmicks - just the facts! Most importantly, I felt at ease among them during the buying process. Thank you, Jimmy, for the delicious lunch! Would recommend that dealership.

Consumer Review

Great value

by Roz007 from Bordentown NJ

January 7, 2019

Heavier than my 2005 325. Nice quiet ride. 6cyl engine has plenty of power and decent mileage. Very nice interior with enough storage for a convertible. Not fond of the Idrive. I rarely use it for navigation. I am old school and miss a dip stick. I am very satisfied with this car.
Nice. JR.

I purchased Forester 2019 Sport. I felt people at this dealership are honest and trustworthy. Overall nice buying experience. I will definitely recommend Montgomery Subaru.

Consumer Review

Overlooked gem

by TRAMhoman from Arizona

January 12, 2019

BMW makes a great product. What many may not know is they loose value at an incredible rate. I purchased a used X1 last month. This one is 3yrs old had 21k miles and was priced at 22k. The list price only three years ago was 49k. While someone else took the depreciation hit I was able to take advantage of the loss and get a great value. I am averaging 30mpg and it’s fun to drive. Has all the bells and whistles of 2015 model year. I will say the back seat leg room is the only real complaint but with that being said it’s the smallest X series so that’s to be expected
I highly recommend anyone looking for an awesome value to look at this model as well as any other model. You will not be disappointed with car or the value of one when purchasing one that is 3-4years old. Again BMW makes a great product. This is our third BMW and they have all made it comfortably past 100k with only routine scheduled maintenance and the usual repairs/replacement of wear items. Brake,tires,wipers

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