My dad is kind of strict, and he doesn't like it when my stuff breaks. Well, my headphone jack has been broken, because I was stupid, and I wrapped my headphones around my iPod. I stopped doing that after I realized it was causing trouble. My iPod should still be under warranty, I got it in November 2007.

I have a set a questions, that I'd like answered, since I have been searching the internet (yes, someone FINALLY knows how to use google...), asking on other forums, and some other stuff, and few have answered.

1. Will Apple geniuses find out this isn't a defect, and charge for repairs.
2. How much would the repair cost?
3. Would they replace it all together, or have it sit there to be repaired?
4. If it is repaired, how long would it take. I'm in a not very crowded Apple store, its not NYC.
5. Will Apple think its a defect, or will they know it is my fault and charge me?
6. How should I approach it. Should I say 'It broke after I wrapped my headphones around it for 4 months', or should I say 'A few days ago, it stopped playing music on one side'. Should I tell them I tested out 3 other earphones? How much information should I give them? Should I lie about knowing the cause? If I say 'I don't know, it just stopped working', will they accept it? I have money I've saved up, but I don't want to spend it, I'd like to get this repair free. After all, why should a person in the same situation as me possibly get a free repair because they didn't know the cause? Ignorance is bliss?
7. I forgot a #4
8. Did you check back, to realize I didn't. Ok, ill stop playing around...
9. How should I tell my dad. My dad knows that whenever there is a problem, I almost always find out what the problem is. He would be stunned if I said 'I don't know', and he would either know I am lying or that I am too lazy, or that I am hiding the truth. And he would tell me to research into it anyways.

Thanks. My questions have been unanswered, even when I have asked many times. Hopefully I will get an answer.

Hello Mushrooshi,
While I can't advise you on how to handle your Dad, I can tell you that you should go into an Apple Store and tell them the truth. They may be nice or they may charge you $129, the cost of a Replacement Repair Unit. Apple does NOT replace iPod Parts. Also, if you make an appointment online you should not have to wait long.

They will not repair it, simply replace it. If it is covered, which is a judgment call by the Genius, it will be free. Otherwise it will be $60, which is the standard replacement fee for any iPod. Tell your dad that it fell off a table, or simply get the money yourself and get it taken care of.

TEG

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Apple and Dell are the only ones in this industry making money. They make it by being Wal-Mart. We make it by innovation, - Steve JobsThe Tegian Zone-Glass Onion Radio

That's interesting. It must be some consumer protection law in those states. I'm in Massachusetts and they make everyone pay the price listed on their website, which I find funny being in a socialist state. We are very anti-business, yet the state thinks they should not interfere. That's Taxachusetts for you. Sad, more and more residents leaving each year.