Features and benefits

Establish a direct link between AvaTax and Epicor Eclipse via a prebuilt connection that allows for seamless interaction. You won’t need IT support to get started, in most instances.

Reliable tax calculations

Epicor Eclipse sends transaction data to AvaTax, and AvaTax sends back the tax total. Customers, salespeople, and others can see the tax owed in real time — in your shopping cart, for example.

Leave the updates to us

AvaTax is updated at regular intervals to reflect changing rates and rules in the 12,000+ U.S. sales and use tax jurisdictions. That means you can stop looking up sales tax rates altogether.

Get a leg up on filing

AvaTax takes you from sales tax calculation to filing in one fell swoop. Just pull your transaction data from AvaTax to prepare your returns each filing period. Or let us handle your returns and filing as part of our Avalara Returns service.

Detailed reporting

24/7 access to your AvaTax transaction history comes in handy for many reasons, especially during an audit. The dashboard is simple to navigate.

Getting up and running with AvaTax

Implementing AvaTax? We’ve got you covered. Avalara makes it easy and requires minimal support from your IT resources.

Learn how to use AvaTax

With a Help Center that includes free classes, on-demand videos, and more, you can learn how to use each part of AvaTax effectively. Avalara also offers technical support packages to help you implement and use the solution.

Our setup wizard walks you through each step of configuring AvaTax, from your company profile to your tax settings. Typical setup includes:

Assigning and applying tax schedules to your customers

Selecting calculation settings for various tax types

Setting up taxability information for products

Managing nexus settings

Setting up tax exemption rules and tax-exempt customers

Configuring more advanced rules

Identify where to collect sales tax (where you have nexus)

A key part of the setup process is designating the states in which you need to collect tax. Not sure? Get a nexus analysis study.

As tax responsibilities (including nexus) expand for your business, it’s easy to have AvaTax collect in more places — it only takes a few clicks to update your nexus settings.

Everyone’s asking, so we answered

How is AvaTax different from other tax calculation systems?

Avalara AvaTax is an advanced solution that uses geolocation and address verification to calculate sales tax down to a specific address, accounting for multiple tax jurisdictions in a single ZIP code, complex tax tiers, and more. If you need to calculate tax on international transactions, AvaTax offers an option for that too. Avalara also has solutions to prepare and file your returns, as well as easily manage exemption certificates in the cloud, all of which integrate seamlessly with AvaTax.

Does Avalara provide an accuracy guarantee for AvaTax tax calculations?

If you’re an AvaTax customer in good standing, and you suffer a negative audit finding and financial loss due to an inaccurate result returned by AvaTax, Avalara will pay your uncollected tax, penalties, and interest, or refund your prior 12 months’ service fee, whichever is lower. Additional limitations apply. Our guarantee is subject to the conditions in Section 4 of our terms.

Do you offer an annual or monthly agreement? Does it renew automatically?

Avalara provides a 12-month agreement that you can pay annually or in monthly installments. Agreements automatically renew at the end of each term, but you can cancel before your new term begins, according to Section 7 of our terms.

Is usage measured annually or monthly? Will any unused portion of my plan roll over to the next year?

Annually. If your plan allows for calculations on 500 transactions a year, for example, you can use those transactions anytime during your annual subscription term. Transactions don’t roll over and must be used within the subscription term in which they’re purchased.

Does Avalara provide support?

Yes, you’ll have unlimited access to the Avalara Help Center 24 hours a day, seven days a week. More advanced support packages are also available to purchase.

Can AvaTax still calculate tax if I don’t have addresses for every customer?

Avalara needs an accurate and complete address, or the latitude and longitude (U.S. only), in order to calculate tax.