We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

We stayed here because we couldn't find a place between Williamsburg and Richmond. It seemed the least scary of the places near the airport. I was surprised at how comfortable it was, and we did feel safe here. I value a comfortable bed, a nice shower, and decent towels whenever I stay overnight in a hotel/motel, and this place rated well in all three areas. I think I may start staying at Comfort Inns more often.

Stayed August 2011, travelled as a couple

Value

Sleep Quality

Cleanliness

Service

Helpful?

Thank flootsmith

Report

Ask flootsmith about Quality Inn Richmond Airport

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Room was very nice, clean and well maintained. Staff was very pleasant. Location was great with easy access to the airport, which is why we stayed there. Free breakfast included waffles, eggs, saugage, biscuits, cereal, etc. Better than most Comfort Inns.

Stayed September 2010, travelled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Helpful?

Thank jmretwjb

Report

Ask jmretwjb about Quality Inn Richmond Airport

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

The location is good. Not far from the airport. I arrived after midnight on Sunday night of Memorial Day weekend. The shuttle runs 24 hours a day but it did take about 15-20 minutes for the shuttle to get there. The shuttle bus services a total of 6 hotels. I am used to the Comfort Inn in Rockford, IL so I was expecting the room to look as nice as the rooms in Rockford. The room looked like it has been remodeled but it just seemed like something was "missing". The walls look like they have been newly done but some of the furniture not so much. The curtains looked cheap and the tile in the bathroom had cracks and looked old. I have stayed at much nicer hotels but I would stay here again because it was only $50 a night with my Sam's Club membership and the room was clean. I had room 119. The staff is nice enough. It was pretty noisy in the hallway after midnight so I wore earplugs to sleep.

Stayed May 2010, travelled solo

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Helpful?

Thank TravelinManTexas

Report

Ask TravelinManTexas about Quality Inn Richmond Airport

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Just stayed here one night. We had business on the airport so it was very convenient. The hotel looked like it had probably been redone recently. Every thing seemed fresh and clean. Yes, there is an elevator. Not sure where one of the other reviewers was?

Decent little breakfast in the morning and friendly shuttle driver to and from the airport. I would stay again without hesitation.

Stayed December 2009, travelled on business

Helpful?

Thank Kansascloud

Report

Ask Kansascloud about Quality Inn Richmond Airport

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Generally we have high expectations for Choice Hotels at least to be clean and friendly. This hotel at least had the friendly staff part down. We arrived at check-in time, 2 PM, and our room wasn't ready for another 20 minutes. We were exhausted and had a 3 month old baby, so the wait was a bad start. We booked a handicap room as we had a TON of baby gear and the hotel does not have an elevator, so at least this way we were guaranteed a first floor room. I also expected it to be a bit larger to accommodate all of the baby items. Completely the opposite. Other than the bathroom, the rest of the room my husband called the "bat cave." It was dark, dirty, and cramped. I have no idea how this could meet handicap requirements. We actually did everything we could to keep the baby from getting anywhere near the hotel bedding as I didn't trust the cleanliness. Went out to dinner which helped pass the time. Breakfast the next morning was okay, except there was not enough seating. We ended up sitting on a couch and holding the baby in our lap while we ate belgian waffles. I would have much rather paid the $30-40 difference and felt safer/cleaner (and I'm usually the frugal person). Originally looking for something to just get us through the night before our early morning flight, but this was not a good call on my part.

Stayed June 2008

Helpful?

1Thank jkreeves1

Report

Ask jkreeves1 about Quality Inn Richmond Airport

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

I have high expectations for most Choice hotels and I must say that I was terribly disappointed in this particular hotel. The only solid experience was the friendly and helpful front desk staff. The room in which I stayed could have used some serious cleaning and minor remodeling. Wallpaper was peeling a bit, the shower curtain had serious mold/mildew and could have been changed, the carpet was not clean in my opinion. The upholstery on the sitting chairs had some stains and the bathroom was marginally clean. I thought the room condition was ridiculous for the price and associated hotel name. I only stayed because we were desperate -- all other hotels in the immediate area were booked up and it was very late. I will never stay here again and future business with Choice Hotels may also be in jeopardy.

Helpful?

4Thank Paul L

Report

Ask Paul L about Quality Inn Richmond Airport

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

, General Manager at Quality Inn Richmond Airport, responded to this review,
28 December 2003

We are currently making arrangements for renovating the entire hotel, and we have a policy that if you do not find a room acceptable, we encourage you to let us know, and we will move you to one that is. Also, during race weekend in September, the entire area is always sold out, and the rates are always higher. This can be an unpleasant surprise for a traveller who is not here for the races, and we keep our rates lower than some of the low-budget hotels in the area on these dates. Most importantly, I regret even one person who did not enjoy their stay and we will always strive to keep any of these issues from happening again.

Report response as inappropriate
Thank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Choice Hotels, Evoline ltd and Cancelon so you can book your Quality Inn Richmond Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:

Comfort Inn Sandston

Sandston Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.