17/09/2004 - About us

Our Company Halls uk is an Independent Company trading since 1975. Our policy is based on the belief that our customers needs are of the utmost importance and our entire team are commited to meeting those needs. As a result a high percentage of our business comes from loyal long term customers as well as referrals.

Price Match Promise

We'll beat any Published Price by 10%

Real Customer Care

Our Six Customer Guidelines are:

1. We deliver accurately and promptly

2. We offer you more ways to buy

3. We save you time

4. We keep track of all your purchases

5. We proviide expert advice

6.We save you money.

Freight Forwarding & Shipping

Our expert staff of international traffic professionals handle all freight forwarding and shipping details to ensure on time deliveries anywhere worldwide. From container ship sailings to individual air freight shipments, we consistently provide efficient, on time, deliveries at the lowest possible cost.

We ship to over 100 countries so you can have your order shipped home.

Approximately £7.49 or less for smaller packages in the UK Mainland (England, Wales and Scottish Lowlands) up to 20kg

Items shipped to destinations other than the UK mainland will incur an extra delivery charge, including the following;

Isle of Wight, Isle of Man, Scottish Highlands and Islands

Northern Ireland

The Republic of Ireland

Channel Islands

Courier Delivery- (Monday-Friday)-United Kingdom
Heavy, high value and Express orders will be delivered by a courier and must be signed for by an adult. If delivery is attempted by a courier and nobody is able to take the delivery, a card will be left and the package will be returned to the depot to await collection or redelivery instructions. A second attempt at delivery will be made and a card left if necessary. If the package is still not collected or redirected within the allotted time the package will eventually be returned to our warehouse. In this case a missed-delivery fee of £14.00 may be charged

Return & Refund Policy.

If you are not completely satisfied with an item for any reason, simply call us within 60 days of the invoice date. We will issue a Return Merchandise Authorization (RMA) number, and you can return the item for credit. There will be no restocking charge on any stock item returned within the 60 day limit. In some cases, non-stock items will be subject to a restocking charge or may not be returnable. Custom made items are not returnable.

We despatch orders on weekdays only (Monday-Friday except Bank Holidays) and we will send you an email confirmation once your order has been despatched. Unfortunately it is not possible to change the delivery address of the order once it has left our warehouse, however if you do need to amend your order prior to despatch please get in touch with our customer service team who will do their best to accomodate any changes.

We would welcome the opportunity to earn your trust and deliver to you the best service in the industry. For a full no obligation quotation or should you require a representative to call, please CLICK HERE to visit our CONTACT PAGE