“Antiquated Accounting System ”

I have been working at Mattress Warehouse full-time (Less than a year)

Doesn't Recommend

Positive Outlook

Disapproves of CEO

Doesn't Recommend

Positive Outlook

Disapproves of CEO

Pros

Quiet and relaxed work environment

Cons

Out-dated paper accounting system. Total waste of time doing paper work that could be performed by a computer. Commission structure is unclear, and a culture of management stealing deals at their discretion is pervasive. Nepotism and dating in the workplace is out of control!

Advice to Management

Quit making excuses to update your computer system. Quit making employees do hours of paperwork that can be performed by a good software system. Quit claiming to be a "green" company when you are wasting tons of paper every year on meaningless paperwork. Quit coming up with ways to steal sales commissions back from the reps.

Times have changed, negative selling and deceptive sales practices are not going to get you anywhere in the day of the internet. Not having a customer service call center may save money on the front end, but you lose quite a bit of business because of it too.