Know the names of your colleagues' and subordinates' families

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Let's do a simple test: Who do you care more about, your coworkers or your loved ones? Thought so. The same is true for the people you work with: Be it children, a wife or even their parents, the people you work with have people at home they care deeply about. Get to know a little about the people who matter to your coworkers. A good place to start is the names and approximate ages of any family whose pictures appear on desks. It should go without saying, but this has to be genuine. If you can't drum up actual interest in the lives of your coworkers, this will come across as blatant and manipulative.Knowing this stuff about your boss' family is good, too, but only if they volunteer the information: Asking specifics about your boss' personal life can come across the wrong way.