Technical Support

Many companies regard custom reagent orders as a “one and done” transaction. At CST, we look at your order as the foundation of a long-term partnership. Beyond offering custom reagent sizing or formulations, and customized antibody conjugates, we will work with you to understand your business objectives, so that we can offer technical advice, project management tools, and pricing strategies to help you meet your goals now and into the future.

Click below to learn more about how partnering with CST Custom Reagents can help your company succeed.

Streamlined Order Management through Oracle

We provide Shipping Reports, so you know which products have shipped, and which are pending.

Quality Control and Assurance

We control all aspects from raw material production and storage through production lots to ensure verifiable traceability and inventory control.

Complete documentation to ensure a thorough paper trail (e.g., Certificates of Analysis) and can include SenseAwares multi-sensor data collection monitors in shipments as needed to ensure proper product storage and handling.

We provide top quality service door-to-door. We utilize track-able, reportable monitors on each storage unit at CST, utilize FedEx® Priority Alert shipping services, and include SenseAwaresm multi-sensor data collection monitors in each shipments to ensure proper product storage and handling.