£60.00

Out of Stock

Description

Delivery / Returns

Delivery:

Free shipping to UK main land customers.

Returns:

If you would like to have a full refund, please send us a refund request by email at orders@shopcade.com within 14 calendar days upon reception of the goods, and send back the item within 14 days after the submission of the request. Regrettably we will not accept refund request that is submitted at any time after 14 calendar days upon your reception of the goods.

To complete the refund/exchange process, after submitting the request to us via email, please send the original purchase receipt together with the item to the following address within 14 days.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the acceptance or rejection of your refund request. If the refund request is accepted, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

ExchangeExchange procedure is applicable for the item that was already faulty at the time you received it. Once your return is received and inspected, we will notify you of the acceptance or rejection of your exchange request. If the request is accepted, we will dispatch the replacement as soon as possible, usually no longer than 14 calendar days. Because it is our fault, we will reimburse your shipping cost for returning the item, and of course, the shipping cost of delivering the replacement item to you.

If the item was marked as a gift at the time of purchase, please send the item together with the gift note, which is included in our package. A credit certificate that is equivalent to the item’s list price and the VAT, will be sent to you once the request is accepted.

Return / Exchange ExceptionPlease note, to be eligible for refund / exchange, your item must be unused and in the same condition that you received it with the original packaging material. Any merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Cancelling an orderIf you change your mind on a purchase, and before we dispatch the product to you, you may simply send an email to orders@shopcade.com to cancel the order. If the product has been dispatched to the delivery address already, please follow the Refund procedure as mentioned above.

How To Return An ItemYour Refund/Exchange request must be made within 14 calendar days upon receive of your good. 1. Please email orders@shopcade.com to request a refund.2. Within 14 calendar days after request sent, mail your returned item to: Rhapsody in Forest Flat 9, 15 Turin Street London, UK E2 6NJ3. Include in your package a signed letter stating the reason for your return, the product with original packaging material and the original receipt.

* We suggest our customers to use the basic trackable shipping service or purchasing shipping insurance for returning an item. All refund/exchange process will not go further until we receive the returning item.If you require any further information please email us at orders@shopcade.com, we are always happy to help!