(1) We will make up to two attempts per account to contact and collect from your customers. (Note: we are not a skip-tracing company, we will only work the addresses and information provided by your company). Once an address has been run or contact has been made (regardless of the out-come) your company will be billed. (we do not work on contingency).

(2) Our service includes access to this web site 24 hours a day 7 days a week. You can check on the progress of any account just by
logging in and checking your contact requests.

(3) A detailed written report will be entered on-line following each and every
attempt, regardless of outcome.

(4) When contact is made, we will attempt to collect funds on your behalf or put your customer on the phone with one of your representatives to make payment arrangements.