- Work enviornment is welcoming with alot of amenities (decked out game room, free beverages, Fooda sprawls, endless parties to snag free food)- Co-workers are usually great people. Lots of creative types in Customer Service.- Good work/life balance- autonomy and very little micromanaging (if you're hitting your numbers)- lots of different departments to transfer to if you play your cards right

Cons

- Promotions are based on who your friends are.- Alot of the younger staff treat the job like a sequel to college. If that makes sense.- Some Team Leads will do everything they can to stay away from escalations. Not all of them, but there's a healthy group.- Some of the rudest customers you'll ever talk to on the phone. And I did CS for an adult website before.- Not very diverse.

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