Click on the links below to go to a specific section of this Privacy Statement.[1]

Collection and Use of Personal Data

Cookies and Similar Technologies

Disclosure of Personal Data

Your Rights

Closing Accounts

Third-Party Websites and Services

Data Security, Integrity, and Retention

Children

Data Transfers, Storage, and Processing Globally

Changes to This Privacy Statement

Contact Us

Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

Here is a description of the types of personal data we may collect and how we may use it:

What Personal Data We Collect

Depending on the products and services you use, we collect different kinds of personal data from or about you.

Data you provide: We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, Contact Us,[2] participate in an online survey, use our online help or online chat tool.

Data about payments: If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.

Data about use of our services and products: When you visit our websites, we may collect data about the type of device you use, your device’s unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device’s approximate location to allow us to improve our products and services.

How We Use Your Personal Data

Generally speaking, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our customers.

ZoeTop Business Co., Limited, processes and determines how to process your personal data as data controller for the following purposes:

Providing, improving, and developing our products and services: We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and for business continuity. If you enter a contest, or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating.

Communicating with you: Subject to your prior express consent, we may use personal data to send you marketing communications in relation to ROMWE own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please Contact Us[3] to opt-out. We also may use your data to process and respond to your requests when you contact us. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications in relation to their products and services.

Offering and measuring targeted advertisements and services: Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns.

For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting ZoeTop Business Co., Limited.[4]

Promoting safety and security: We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.