Accessibility Services and Assessments

Hear Alberta’s Accessibility Services Department is able to address just about any hearing loss or hearing protection problem you present to us. Our Accessibility Services staff are knowledgeable about the latest products on the market, and constantly research new product development to address your hearing issues. Accessibility Services are available in Calgary, and in Edmonton by appointment only. To provide you with the attention you deserve, please call 403-284-6200 ext. 3or email equipment@deafandhearalberta.ca to make an appointment.

Technology Assessments

Improvements to legislation and increasing awareness have made more public services and community organizations understand their responsibility in responding to the needs of those with a hearing loss. And it’s just good business, too.

Your organization is unique. That’s why we provide individualized assessments to determine the needs of your operation or facility to make it accessible and welcoming to the hard of hearing.

The on-site assessment involves a visit and tour of your facility and examination of the problem to be solved. Our Manager of Equipment Services will identify the most up-to-date technology on the market and how it will support your organization in enhancing its services and achieving your business goals.

Assistive listening devices and communication products are available for reception/information counters, small or large meeting rooms, theatres, churches or sanctuaries and auditoria. The assessment includes a written report detailing the suitable options, our equipment specialists’ recommendations and costs.

The Cost Recovery Fee will help cover the cost of Accessibility Services staff time to prepare reports for clients, plan and recommend equipment systems for the home or organization, provide orientation or training to facility staff, and if needed, assist with funding applications to outside organizations.

For working adults who need to get to work on time, ease your anxiety with a vibrating alarm clock. A range of amplified phones is available to allow you to carry out your job functions without stress or worry. TV amplifiers will allow you to hear the TV clearly without causing frustration to members of your household.

For seniors:

Seniors will benefit from our ever-popular Pocketalker for one-on-one situations or conversation in small groups. You no longer have to “pretend you heard” and won’t miss important instructions about your medication or health care. Stay in touch with loved ones with an amplified phone.

For workers:

One of the new services we are very eager to share with you is our customized workplace assessment service. Working in consultation with employers and their employees, our equipment specialists can now provide a comprehensive on-site assessment of the work environment, identify strategies for addressing the communication needs of that workplace, and outline a range of assistive technology options and communication strategies.

The Phonak “Roger” system and line of products will work with any hearing aid, cochlear implant, or Baha system. Deaf & Hear Alberta is pleased to be a Phonak “Roger” authorized partner for accessories and we have begun introducing this product to our workplace clients.

Hear Alberta now carries sound-limiting earphones and headphones for hearing protection. If you work in an occupation where you are exposed to dangerous levels of noise, take care to protect this precious sense. If you can’t find what you’re looking for, call us to address your unique needs.

Tinnitus Sufferers:

For those who experience ringing in their ears, we have a range of sound therapy products to help you relax and sleep at night. The sound conditioners do not make the tinnitus go away but can mask the symptoms sufficiently to provide relief, especially when trying to fall asleep.