Had a group of 11 people with 4 kids under 4. Booked through the website and preferred it over other similar shops in the area because of the ease and professional appeal of its website.

Got a confirmation within an hour or so of the request.

On the last day, a family backed out and the staff was very helpful in modifying the booking.

Prices are a bit on the high end but the bikes and other stuff are equally nice.

The positives:
- Great location and plenty of tracks in the area
- Good quality equipment
- Friendly staff
- Family run business
- Nice pubs and Cafes around for a nice cup of tea

The only negatives were:
- Closing time of 5pm which is kind of early for a summer day
- The helmets were damp because of probably being out in the rain and so smelled of dampness.
- Free parking was difficult to find and had to pay £2 per car. A map of the free car park on the website would have helped.