Build your FREE home security system by downloading Alfred:

Why it is stopped always then?is the app not so stable? It is always a trouble to be out of town as it is stopped and is not easily to be noticed. Not until you come back to fix the connection with the camera again!

We took a look at the logs and it looks like you haven’t updated your devices to the latest version. Alfred’s latest update has reinforced the auto relaunch mechanism in case your Camera crashes. Would you please update and let us know if it helps? Thanks!

Alfred doesn’t need much, but a stable Internet connection is a must. Many issues Superheroes experience are essentially Internet issues. To make troubleshooting easier, we are laying the 7-series issues out for you here.
Wanna try out DIY home security?
If you see 7001 or 7008, your Viewer Phone might be somewhere with bad signal, or simply not connected at all.
What to do next? Check the connection on the Viewer.
[Alfred connection message 7001 7008]
7004 is a similar problem. You will se…

We took a quick look at the stats and there are two things we’d like you to try.

Update Alfred on your Camera. You are running an older version on your Camera, but it is always better if you are running the latest version on all your devices.

Your Camera device is not getting a very strong WiFi signal. Could you run this experiment really fast to see if it can be improved?

[IMG_8861]
Wifi signal can be such a fickle temptress. Some Alfredians wonder why their camera phones get disconnected even though their home WiFi seems to be working fine. The Alfred team did some experiments to show you how to help Alfred get the most out of it!
First thing first: WiFi signal isn’t as evenly distributed as you think. Even in a small space, there are spots with stronger/weaker signals. We used the Wifi Analyzer app as we walked around our office building where several WiFi co…

I’m attempting to connect a secondary camera to my set up but keep getting a 7006 code and it says camera has been disconnected. My viewing device and my camera #1 are both Android but the one I’m attempting to connect as camera #2 is an iPhone. Could this be my problem?

Nope, that’s not the problem. Alfred’s Android and iOS versions are 100% compatible. We looked into the records but can’t seem to find much stats at all about your iPhone. Could you log out and back in again? Just tap on the three dots on the bottom right of the screen, choose “Account,” and you will be asked if you want to log out.