September 1988

Enhanced 911 (E-911) systems were activated in Smith County. The first District in East Texas and the third such District in Texas. This system allowed callers to dial a single number, 9-1-1, and be immediately routed to their appropriate Public Safety Answering Point (PSAP) based on their location, and allowed for the PSAP’s to easily transfer calls to each other for support, fail over, and mutual assistance purposes.