6.
“Companies were investing massive amounts in
building high-touch teams that operated in far-flung
offices. We broke that mold—mostly because we
couldn’t afford to follow it in the traditional way—and
proved that telesales could win a high close rate at
one-third the cost and in one-third the amount of
the time as the traditional selling model.”
Mark Benioff
CEO, Salesforce 1999 - Present

23.
“I stopped thinking about our business like a
traditional sales and marketing firm. It's more like a
flywheel where the customers are the main driver that
pulls new prospects in. That flywheel spins at the
rate of our customers’ delight.
Brian Halligan
Co-Founder & CEO, Hubspot