Customer Support

In general, the best way to reach us is by email to support@bizwayinc.com. Emails are responded to promptly.

Call (786) 505-0750 – 11am-7pm ET on weekdays to speak with a sales/support agent. We are a small team and may be in the warehouse or speaking on all lines, so if you reach the voicemail, please leave us a message including a number and we will call you right back.

If you want to send us a letter, please send it to
Bizway, Inc.
4519 George Rd. #170
Tampa, FL 33634

Yes, the jar is so little and flat that we couldn’t print consistently on it. But rest assured it contains the high quality OVVIO GenoLift Eye Complex that you ordered. PS. We actually have 4 different jars for the 5.0ml OVVIO GenoLift Eye Complex, so you may receive different jars from one month to the next – the content is always the same.

No, not necessarily. Place your order online and call us as soon as you confirm the order. If we haven’t left for the post office yet, we will process your order right away. For most of Florida, delivery already happens next day. The east coast and eastern states takes two days, as does the bigger west coast states, and the rest of the country takes 3 days. But since we ship with USPS, we also deliver Saturday. Should you need anything, e.g. a gift, shipped overnight, we can handle that too. And we will only charge you the difference between regular priority mail and overnight express.

Bizway Inc. is not OVVIO. We did buy their inventory, proprietary product recipes and trademarks. We did not take over any customer billing data and only very limited contact information. If you wish to restart your recurring order, please visit the relevant product page and select recurring order during checkout.

Please note that the glass bottles are not meant to be entirely full. When filled with the specified amount of cream, they have a small vacuum bobble on top to allow for the content to expand. This is required as we use active ingredients in glass bottles (as opposed to plastic bottles that would just bulge a little). During shipping, the content moves around, so you will not see this right away, but if the bottle sits for a while, the content will settle and you will see the bubble on top. The bubble may reach to the sides of the bottles, but should never dip below the “shoulder” of the bottle. If you received a bottle with a bubble bigger than that, or with product pushed out through the pump, please call us at the number above, and we will send you a replacement product immediately at no cost to you.

Absolutely. All payments, whether placed on the website, by email invoice or over the phone are processed by PayPal (No PayPal account required). They spend millions making sure your payment data are safe. They do this much better than we ever could. And in return, their seal of approval also is proof to you that the bargains at Bizwayinc.com are the real deal.