Cancellation Policy

Students may cancel their attendance of a programme by giving us a written notice. A sample cancellation letter will be sent to enroled students. Furthermore, the students are strongly advised to take insurance to cover losses and consequences arising due to the cancellation of their course attendance.

Refund amounts and charges

The initial deposit is non-refundable. The following cancellation charges shall apply, regardless of the reason(s) of cancellation.

If we receive cancellation instructions 160 days before the start date of the programme, the full balance of the enrolment fee shall be refunded, minus the initial deposit, and any foreign exchange losses and other banking or money transfer charges.

If we receive cancellation instructions 90-159 days before the start date of the programme, 70% of the balance of the enrolment fee shall be refunded, minus the initial deposit, and any foreign exchange losses and other banking or money transfer charges.

If we receive cancellation instructions 60-89 days before the start date of the programme, 50% of the balance of the enrolment fee shall be refunded, minus the initial deposit, and any foreign exchange losses and other banking or money transfer charges.

If we receive cancellation instructions 0-59 days before the start date of the programme, 0% of the balance of the enrolment fee shall be refunded.

Cancellation due to rejection of visa application

If a student is unable to attend due to their visa application being rejected, we may, at our discretion, refund the full balance of the enrolment fee any time, minus the initial deposit, and any foreign exchange losses and other banking or transfer charges. However, to qualify for a refund, the student must notify us as soon as they receive the decision from the British consulate, but no later than 48 hours of the date of the decision received by the student. The student must also send us full documentation showing the decision of the British consulate.

If a student does not notify us of their intention to cancel their course attendance, they shall not be entitled to any refund, regardless of the reason(s) of cancellation, including medical and visa rejection.