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71%

Rating

175 Total Reviews

80%Value For Money

60%Security

73%Location

73%Staff

67%Atmosphere

73%Cleanliness

73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is. Read our review guidelines »

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57%

be very carefull ,this guesthouse likes only costumer who also book their tours!otherwise they try to cheat you.
calculators on the desk are manepulated.they don`t find your booking from hostelworld and try to charge you full amount.
nobody will pick you up when booking through their website and where roomprices are wrong.booking doesn`t work anyway.
guesthouse not recommended 99% because of the staff. rooms otherwise are acetable.

Everything worked but the hostel would rate higher if the following were dealt with:
1) The windows need washing. Looks like they have not been cleaned in years. Gives a bad impression
2) Security would have been better if the door safety latch was not broken and if the door handle was not so loose.
3) Facilities would score higher if the walls were repainted to hide water stains and scuff marks.
These are small things but count a lot in the eyes of travelers. Otherwise, I enjoyed my stay.

I stayed eleven days at HSH. Accommodations vary according to the room you are assigned. The first room I was assigned had faulty AC and bathroom fan. However, my complaint resulted in a reassignment to a room where everything worked. My room was cleaned and the bed made up with clean sheets and towels each day. Guests are provided with two bottles of water and bar soap each day. Rooms are quiet with ample hot water for showers. Staff were helpful in arranging transport to local sites.