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Overview of Signal Vine's structure

Alia Degen

April 23, 2020 02:07

Updated

There are 5 main areas of Signal Vine:

Messages tab

Contacts tab

Programs tab

Analytics tab

Settings (accessed via the gear icon at the top right)

The Messages tab displays all inbound and outbound messages for every contact that you have access to. At the top left, you can search through message content, direction, sender, date, and more. At the right you will see the conversation you currently have selected - you can scroll through the history and respond to the contact directly from the inbox.

The Contacts tab shows every contact that you have access to. At left you can check and uncheck to filter by program and group. In the search bar above, you can search through contact data.

The Programs tab contains the following features:

Message Calendar: view all upcoming messages for each program

Settings: control program display name, and program and counselor settings