I'm interested in a home water softener. I currently pay over $30/month for a water softener service that exchanges the tank every month. This method is too costly.I have read the information that you have provided on your web site. I have also read the information at (((deleted))), which uses a catalytic alloy with their water softeners (no salt, no maintenance).What do you know about this other type of system?Why would you recommend Water Filters of America™ Softeners when compared to (((deleted))).

Both Water Filters of America™®Softeners and (((deleted))) seem to offer quality water softeners.Please help me decide.

Thanks,

Maurice

Our response:

Dear Maurice,

We have never heard of that brand and can find no one over our network of dealers and manufacturers who have. However, we sent a tech to investigate it for you and found a number of inaccurate or false statements in his opinion.

For example:

They say on their site:

GENERAL INFORMATION Unlike salt-based softeners, (((deleted))) Water Softeners do not remove the healthy minerals in order to soften the water.

They are telling you here that they don't remove the minerals in water which is what a water softener is designed for. We see these MAGNET (They sometime call themselves maintenance free) companies make the same claims as this company but when you test behind them they show the hardness is still there. In other words: If the hardness and T.D.S. shows up when performing laboratory tests it means the hardness is still there. These companies can never PROVE they make the water soft. The minerals add weight thus adding more elements to the water to heat up requiring far more energy to heat the water. That alone means that the unit will not be efficient. Our water softeners are ALL capable of virtually zero hard water and you can measure the success at any time and KNOW for sure they work. Even if this technology worked, which is doubtful, how do you test to know it is working. It is just plain silly when you think of it.

They also say:

Unlike salt-based systems, our units removed existing scale and build-up from plumbing and equipment, resulting in fewer equipment breakdowns and extended service life for ice-making equipment and other water-dependent machinery.

This is entirely untrue. It is a scientific and proven fact that water softeners remove scale build up. Feel free to check out the information New Mexico State University has to offer on this subject.

Besides, if it worked, we would likely sell it. We have everything else... If it sounds too good to be true it probably is. We see a lot of people each day that were previously duped by various product claims. Please be careful with your money. Also: We are available by phone 24 hours per day seven days per week.

They have this on their site:

. . . .

The only phone number we see is a toll call. It is almost like they don't want you to call and if you do it's going to cost you! When we call it there is a tape machine on (it sounds like maybe a private home machine) with what sounds like an elderly person leaving a very basic message. What happens if you need help on a Sunday? Call our number, it is toll free and a human ALWAYS answers the phone to help you right away. Which would you rather have helping you each and every day? We love our customers at Water Filters of America™® USA!

There are a number of these companies selling equipment that does not pass ANY of our tests. Here are a few:

GMX Clearwater®

Clearwave®

Magnapak®

Never Scale®

Magnawrap®

These are just a few. None of the magnet-maintenance free gimmicks work at all. Don't waste your money. It will make you feel really stupid....

Canada has started suing these type of companies for making fraudulent claims. At least the Canadian government has figured it out!

WARNING: When it comes to treatment equipment you should NEVER do business with ANY company who does not have the same certifications as we do. It is just plain crazy. There are so many "Fly by night" companies out there that it should be the very FIRST rule in your decision making process. It is your first, and sometimes ONLY, line of defense. Just look at our home page to see our many appropriate certifications. You will find them all in the top third of the page.

NOTE: Purchasing anything via phone or from this site means you have read, and agree to, all of the conditions of our Terms of Service page.

Culligan® is a registered trademark of Culligan®, Inc., RainSoft® is a registered trademark of RainSoft Water Conditioning Company, Kinetico® is a registered trademark of Kinetico Incorporated, Hague® is a registered trademark of Wm. R. Hague Inc., Cuno is a registered trademark of Cuno Incorporated, Rayne® is a registered trademark of Rayne Corporation, Ionics® is a registered trademark of Ionics, Incorporated, Ecowate® is a registered trademark of Ecodyne Corporation, Water-Right® is a registered trademark of Water-Right®, Inc.

Please call 1-800-684-0979 to verify the NSF Certified manufacturer and their model of the products if you have any doubt if the equipment is NSF Certified.

Water Filters of America, LLC is not affiliated with Culligan®, Inc., Culligan® is a registered trademark of Culligan®, Inc.,RainSoft® Water Conditioning Co., Kinetico® Incorporated, Wm. R. Hague®, Inc., Cuno® Incorporated, Rayne® Corporation, or Ecodyne Corporation, Water-Right®, Inc. Water Filters of America is a trademark of Water Filters of America, LLC. This site is protected by copyright and trademark laws under U.S. law. All rights reserved.

We carry water treatment equipment and water filter sizes ranging to 1,200,000 grain water softeners and water conditioners, as well as virtually every other type of water treatment system or water filter available for city water or private well water systems. Larger commercial water treatment systems are available too. If it exists and it works, we have the finest water treatment technology. We build every unit we sell to order, from scratch. Unlike most other in-home and online companies who have them in a warehouse collecting dust and going out of date sometimes for years at a time. Every unit we sell is made from the very latest, up to date, state of the art technology. We are the industry leaders for analyzing and recommending the following water filtration systems: Water softeners, iron filters, sulfur filter systems, acid neutralizers, manganese filtration filters, bacteria removal, tannin removal, smell and odor treatment systems, water conditioners, rust filters and virtually all types of well water treatment and purification systems. If it exists and it works we have it or can build it. Premium Quality Equipment at Budget Prices, 7 days a week Water Filters of America

*We manufacture most of our equipment from scratch. We use only premium national name brand components on all equipment that we sell. The same people that make equipment for many other national PREMIUM brand companies make them for us as well. The top two control valve makers are Fleck® and Autotrol™ we carry both types and many of the other top brands as well.