A neonatologist (physician who specialize in the care of newborns) is available 24 hours a day, 365 days a year. Our neonatologists work in close coordination with the ob/gyn staff. Expert certified nursing staff provide Family Centered Care and encourages and support your involvement in the care of your baby.

Instruction on Kangaroo Care (a special skin to skin infant/parent bonding technique), Infant CPR (cardiopulmonary resuscitation) are offered, free of charge, to all parents of NICU infants. Additional support services include: "Care by Parent" (where you stay and learn to care for your infant as you transition home), family lockers and lactation services.

In the event that your baby must be transferred, Memorial Hermann Life Flight, with a dedicated Neonatal Transport Team, is readily available. Our affiliation with Children's Memorial Hermann Hospital provides for seamless care and access to the higher-level specialty services.