How can I retry a verification attempt?

Why am I getting an error: "Verification request [xxxxxxxxxxxxxxxxxxxxx] can't be cancelled now. Too many attempts to re-deliver have already been made"?

How can I cancel a Verify request?

Context:

A Verify request was made and you wish to either stop or restart it

Answer:

By default Verify blocks an attempt to initiate another Verify request for the same number while there is already one ongoing - therefore, do not implement a Retry button with another Verify call - this would be rejected outright.

Please note that Verify requests can only be cancelled before a TTS attempt has been made, if you attempt to cancel it after this time you will receive the error "Verification request [xxxxxxxxxxxxxxxxxxxxx] can't be cancelled now. Too many attempts to re-deliver have already been made"

For this reason we would recommend you keep your pin_expiry times as short as possible, especially while testing to a limited range of numbers.