A normal telephone service will be maintained, but there is a possibility of reduced services being available through some local offices.

Two Offices (St Peter's College, Bridge Road, Saltley and New Aston House, Alma Street, Newtown) will be closed. Members of the public in these areas who have an urgent enquiry are advised to contact Birmingham City Council.

Resources will be prioritised for people with 'High Level Needs', which may have an impact upon some services for 'Low Level Needs' - such as day services and homecare. Anyone affected by a cancellation will be informed regarding the change so alternative arrangements can where possible be made.

The Emergency Duty Team can be contacted on: 0121 675 4806. This is an emergency "out of hours" service ONLY – after 5.00pm, and also applies to services for children, young people and families.

Normal service will resume as quickly as possible after today.

Carers Advice and Support Information (CASI)

Please be aware that the Carers Advice and Support Information (CASI) Office in Birmingham City Centre will be closed to the public due to industrial action.

There will be a full telephone support service operating between 10.00am and 4.00pm on 0121 675 8000.