Recently I published an article on empathy and emerging leadership with Schneider~Ross, the diversity and change practice I co-founded 20 years ago:

“I believe that we will see a new kind of leadership emerging, “phoenix like”, from the ashes of the current global financial crisis. It is one where a highly prized capability will be empathy. It may not feature in more than a handful of leadership competency frameworks just now – but I believe, increasingly, it will do…”