So it's really no surprise that in the wake of all the terrible
PR, "the firm shuttered its Mountain View, Calif., offices in the
last month and disconnected its toll-free phone line," Azam Ahmed
at
Dealbook reports.

Despite both those facts, PGR says that it's business as usual
for the firm.

"The company itself remains open, according to a spokesman, who
declined to comment on specifics," according to Dealbook.

And the PR firm that represents the expert network said: "We’re
not going to give you any comment."