To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans

(4.57 out of 5)

based on 24,676 ratings and reviews.

98% of customers would recommend these plans to a friend or a relative.

It sounds like you were trying to reach InsureMyTrip's customer service which is open on weekends from 9AM - 9PM EST. When you are traveling, please remember it is your insurance company's 24-hour emergency assistance number that your should be calling for any travel-related issues. The assistance companies have 2 telephone numbers: one toll free to call when inside the U.S. and Canada; one to call collect when outside the U.S. They are available around the clock to provide you with assistance.

Our trip ended up being a day longer than we initially anticipated because our return flight was overnight. We called AXA to extend the plan a day and they were very helpful and immediately extended the plan for the extra day.

We always purchase trip insurance before going on international trips, and when we get home, I'm always thankful that we didn't have to use it, but on the last day of our most recent trip, unfortunately, we had to use the insurance as my husband got chest pains, and we had to go by ambulance to the emergency hospital in Mexico. Luckily, it was just a heart flutter, so after three EKGs and some IV meds, we went home. The insurance we got, Nationwide Mutual Insurance Company Prime, from Insuremytrip.com paid 100% of the bill that his US primary insurance didn't cover. I just got the reimbursement check today, and I only filed the claim last month.

I am pleased to report that none of the contingencies I insured against occurred. All I can say is that your web site was easy to use and informative; the one time I had to contact you I got a human being immediately and got a prompt answer to my question; and your rate was competitive. Next time I probably will self insure against everything except the medical evacuation and coverage, which I believe really is necessary.

I had a bad head cold and was unable to participate in a prepaid unrefundable scuba diving day. The dive operater wrote a receipt, signed with her contact email address to verify the legitimacy of the incident. But because I was not "evaluated by a physician" it would not be worth filing.

Thank you for your review. We are sorry to hear that you were ill during your trip. You bring up an excelent point about travel insurance. When becoming ill or injured, while on a trip, it is necessary to seek medical attention while on your trip in order to have coverages such as interruption and medical expenses reimbursed through your insurance coverage. Also, be sure to get copies of medical records and an itemized receipt. Don't forget that you can always call the 24-hour emergency assistance number for guidance. They are there for more than just emergencies and can provide other services as well.

Fortunately, did not need to submit a claim, but the coverage provided peace of mind, will use HCC again as some companies have restrictions or age limits. It is the elderly that have a bigger need for travel insurance coverage.