TripAdvisor Traveler Rating:

3.05Cleanliness

3.05Location

3.05Rooms

4.05Service

4.05SleepQuality

3.05Value

3.05

“Our Tempe adventure”

Oct 26, 2012Matthew C, Albuquerque

We got in a little earlier than expected and was taken aback with a 20 dollar early check in fee. Check in time was 3pm and we got there about 1pm. We went exploring instead. The other thing that was unexpected was the need to call for your room to be cleaned. Didn't realize this til two days later.

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Matthew C,We appreciate your review. We apologize that your stay was anything less than satisfactory. Our maid service is daily and is provided without any call, we apologize if this was not made clear by our staff. We are confident in efforts to provide a great experience for our guests. We invite you to stay at our hotel the next time you are in Tempe.Best wishes,Management
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