Tickets and Shuttle to the Major Theme Parks and Shopping

Orlando is home to the best theme parks in the world! Visit the front desk in the lobby and plan your itinerary with our knowledgeable concierge staff. You can purchase all your theme park tickets at the concierge desk and save time waiting in lines at the parks. We are pleased to provide scheduled shuttle service to Walt Disney World Resort. Shuttle service to Universal Orlando and Sea World is available for a nominal fee.

For more information about The Walt Disney World® Resort, please click on the image of Cinderella’s Castle. Call our hotel near Disney World if you have any questions about our property. Hawthorn Suites Lake Buena Vista is a Walt Disney World Good Neighbor® Hotel.

Theme Park Shuttle Schedule

Walt Disney World Shuttle Complimentary

Hotel Departure time:

8:30 AM, 11:10 AM and 12:45 PM

Theme Park Departure time:

Epcot Transportation Center

6:00 PM, 8:00 PM, and 10:30 PM

(**) P/UP AVAILABLE FOR LATE CLOSING TIME ONLY.All Returns are by reservations ONLY.

No strollers (umbrella type are OK) or luggage allowed in the shuttle (Florida Status prohibits for safety reasons) you must have your room key ready; Travel time is between 45 to 60 minutes to Disney, the shuttle will stop at others locations prior to arriving at destination; shuttle drop-off is at Epcot transportation center. The complimentary shuttle is NOT a connecting transportation for any other attraction; you must call for a TAXI for any other transportation service.

For the convenience of other passengers, there is no eating, drinking or smoking permitted on the shuttle.

All shuttles are limited to seating availability and standing Bus capacity, service is provided by first come first serve basis ONLY.

Shuttle departure and return times are base on normal traffic and weather conditions; shuttle may run 10 to 15 minutes behind schedule.

Return pick up are from Epcot Center, shuttle parking lot for buses ONLY.

If you want to change your p/up time, you most call STS Transportation at least 2 Hrs before p/up times in order to make any changes. All late reservations or changes on an existing reservation are upon availability.

The Hotel or STS Transportation will not reimburse you for TAXI or Limousine service to or from the theme park for missed shuttle.

Is suggested that you wait at the pick-up area 10 to 15 minutes prior to departure or return times.

Complimentary shuttle will not be provided for Groups of 10 passengers or more, Groups must arrange for a private charter; for more information and rates call STS Transportation at (407) 271-7842

(**) P/UP AVAILABLE FOR LATE CLOSING TIME ONLY.All Returns are by reservations ONLY.No strollers (umbrella type are OK) or luggage allowed in the shuttle (Florida Status prohibits for safety reasons) you must have your room key ready; Travel time is between 20 to 25 minutes to Universal and Sea World, the shuttle will stop at others locations prior to arriving at destination; shuttle drop-off is at Epcot transportation center. The complimentary shuttle is NOT a connecting transportation for any other attraction; you must call for a TAXI for any other transportation service.

For the convenience of other passengers, there is no eating, drinking or smoking permitted on the shuttle.

All shuttles are limited to seating availability and standing Bus capacity, service is provided by first come first serve basis ONLY.

Shuttle departure and return times are base on normal traffic and weather conditions; shuttle may run 10 to 15 minutes behind schedule.

Return pick up are from Epcot Center, shuttle parking lot for buses ONLY.

If you want to change your p/up time, you most call STS Transportation at least 2 Hrs before p/up times in order to make any changes. All late reservations or changes on an existing reservation are upon availability.

The Hotel or STS Transportation will not reimburse you for TAXI or Limousine service to or from the theme park for missed shuttle.

Is suggested that you wait at the pick-up area 10 to 15 minutes prior to departure or return times.

Complimentary shuttle will not be provided for Groups of 10 passengers or more, Groups must arrange for a private charter; for more information and rates call STS Transportation at (407) 271-7842

Please note: Resort Management is not responsible for any missed shuttles, and guest will not be reimbursed for any transportation charges resulting from a missed shuttle. Shuttle schedules subject to change at any time. Please check with the front desk upon arrival for most current shuttle times.

We have a free scheduled shuttle service to and from Hawthorn Lake Buena Vista to the Lake Buena Vista Factory Stores. The Lake Buena Vista Factory Outlet Mall shuttle has a daily pick up at 1pm and have several return times.

This was our 2nd stay in this hotel. The first was in 2009. Both times the Hawthorn Suites has been immaculate, the suites are lovely, really big.