Not out of the box - I purchased a copy used from my local game store only to discover that the Loyalty deck, Sir Bedivere's Coat of Arms and his coloured die are missing.

Days of Wonder doesn't sell bits but can someone tell me what exactly I am missing? What is in the new Loyalty deck, what colour is Bedivere's die, and what is his special power? I can probably mock up replacements if I know this.

I was missing the yellow dice from my set and didn't know what to do. I spent ages searching online for a replacement until my brother suggested I contact Days of Wonder for the dice as the worst that could happen is they say 'no'. But to their credit and efficiency, I got the dice within a couple of weeks of asking. Fantastic service I recommend you contact them directly once you know exactly what you've not got and ask them to send you the parts.

I was missing the yellow dice from my set and didn't know what to do. I spent ages searching online for a replacement until my brother suggested I contact Days of Wonder for the dice as the worst that could happen is they say 'no'. But to their credit and efficiency, I got the dice within a couple of weeks of asking. Fantastic service I recommend you contact them directly once you know exactly what you've not got and ask them to send you the parts.

My experience has been that the DoW customer service is top quality. I'm glad you found the same thing! Obviously they can't fix everything every time, but they really do a good job overall.

I actually bought a new copy of Merlin's Company yesterday and found it was missing the Coat of Arms sheets for Sir Bedivere, Sir Lamorak, and Sir Owain. I sent in a help request to Days of Wonder yesterday to see if they would replace them. I haven't heard back yet, but I'm hopeful...even more so after reading this thread.

I actually bought a new copy of Merlin's Company yesterday and found it was missing the Coat of Arms sheets for Sir Bedivere, Sir Lamorak, and Sir Owain. I sent in a help request to Days of Wonder yesterday to see if they would replace them. I haven't heard back yet, but I'm hopeful...even more so after reading this thread.

Excellent! I just got an email response saying they would send replacement Coats of Arms out in the mail tomorrow. Hooray!