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This is a new way of cataloging SSM's on our Forum that is controlled by the Moderators, new data will be added as it becomes available..

Please post any new or omitted SSM numbers you might have in the Discussion area, they will be updated here, thanks.

The format for this project is the SSM number, Title and the complete content. These are usually shorter than TSB's so the content can be displayed.

SSM # 20506 2007-2009 VEHICLES WITH 3.5L - ENGINE OIL LEAK DIAGNOSIS3.5L ENGINE OIL LEAK, FOLLOW WSM PROCEDURE FOR DIAGNOSIS OF ENGINE OILS LEAKS(303-00) PRIOR TO CONTINUING WITH THIS SSM. IF THE LEAK IS NOT ELIMINATED, ANDOIL IS PRESENT IN THE FRONT ENGINE MOUNT BRACKET BOLTS, OIL PAN BOLTS, OR OTHERBLOCK BOLT BOSSES IT MAY BE DUE BLOCK POROSITY INSIDE THE BOLT HOLE AND MAY BEPRESENT ON THE ENGINE BLOCK IN AREAS WITH OR WITHOUT A BOLT INSTALLED. CLEAN ANDRESEAL BOLT OR INSTALL A BOLT IF NEEDED WITH MOTORCRAFT THREADLOCK AND SEALER,TA-25. VERIFY REPAIR. TIP: A Q-TIP CAN BE USED TO CONFIRM PRESENCE OF OIL ANDDYE IN A BOLT HOLE. IF OIL LEAK IS AT THE REAR LOWER PART OF THE ENGINE ANDAPPEARS AS A REAR MAIN LEAK, IT MAY BE DUE TO POROSITY IN THE ENGINE BLOCKVALLEY. VERIFY THE REAR SEAL IS NOT LEAKING PRIOR TO CHECKING THE VALLEY UNDERTHE INTAKE MANIFOLD FOR LEAKS. REPAIR ANY VALLEY LEAK AS NEEDED.EFFECTIVE DATE: 27-OCTOBER-2008

SSM #20697 VEHICLES WITH P035X (OR P0351 - P0360) DTC CODESSOME FORD AND LINCOLN-MERCURY VEHICLES MAY EXHIBIT A P035X CODE. THIS COULD BECAUSED BY A PARTIALLY CONNECTED IGNITION COIL CONNECTOR, WHICH MAY APPEAR TO BECONNECTED. PULL ON THE CONNECTOR TO VERIFY IT IS LOCKED. IF PARTIALLY CONNECTEDTHEN UNPLUG AND RECONNECT. YOU SHOULD HEAR A AUDIBLE CLICK OR SNAP WHEN FULLYCONNECTED. IF THERE ARE NO ISSUES WITH CONNECTION THEN PROCEED WITH NORMALDIAGNOSTICS.EFFECTIVE DATE: 06-MARCH-2009

SSM #22524 6F50/ 6F55 TRANSMISSION - NEW SERVICE TOOL FOR TRS RETAINING PIN REMOVAL6F50 AND 6F55 TRANSMISSION TRS SENSOR IS RETAINED IN THE TRANSMISSION CASE WITHA RETAINING PIN. THERE IS A NEW ESSENTIAL SPECIAL SERVICE TOOL 307-696 TO BEUSED TO REMOVE THE PIN FROM THE TRANSMISSION CASE WITHOUT DAMAGING THE PIN ORTHE TRANSMISSION CASE. THE NEW SERVICE TOOL ATTACHES TO THE TRANSMISSION CASEWITH THE USE OF TWO PAN BOLTS. PLACE THE NEW SERVICE TOOL ON THE PAN RAIL IN THEAREA ABOVE THE TRS, ALIGN TWO HOLES IN THE FLAT PLATE OF THE TOOL WITH TWOTHREADED PAN BOLT HOLE. INSTALL TWO BOLTS TO HOLD TOOL IN PLACE. SLIDE THECYLINDER OVER THE HEAD OF THE RETAINING PIN THEN TIGHTEN THE NUT ON THE THREADEDSHAFT TO PULL THE CYLINDER UP AND RETAINING PIN OUT OF THE TRANSMISSION CASE.TOOL WAS SHIPPED IN TKIT-2012D-FL OR TKIT-2012-ROWEFFECTIVE DATE: 27-SEPTEMBER-2012

SSM #21885 2003-2012 MULTIPLE VEHICLE LINES - MODULE CONFIGURATION FAILURE DUE TO IMPROPERTPMS TRAINING MODE ENTRY- SERVICE TIPSOME 2003-2012 MULTIPLE VEHICLE LINES, MAY EXPERIENCE MODULE CONFIGURATIONFAILURE WHEN REPLACING SJB, SPDJB, OR BCM MODULES DUE TO IMPROPER TIRE PRESSUREMONITOR SENSOR (TPMS) TRAINING MODE ENTRY. POSSIBLE DTC'SB2868,B2869,B2870,B2871,C2780,C1A56,C1A58,B1254 AND B1255 MAY ALSO SET IFATTEMPTING TO USE THE WRONG TRAINING MODE. USE THE ON-LINE WORKSHOP MANUALSECTION 204-04 TO ENTER THE PROPER TRAINING MODE. THE USE OF OTHER PROCEDURES TOENTER TRAINING MODE WILL RESULT IN UNTRAINED TPMS SENSORS AND WILL NOT COMPLETETHE CONFIGURATION OF A REPLACEMENT MODULE. IF A CONFIGURATION ISSUE REMAINSAFTER PROPER TRAINING OF THE TPMS SENSORS, FOLLOW NORMAL DIAGNOSTICS.EFFECTIVE DATE: 17-MAY-2011

SSM #22421 ACCESSORY (WIRELESS) KEYLESS ENTRY KEYPAD IS APPLICABLE WITH REMOTE KEYLESSENTRY (RKE) ONLY AND THE RETRIEVAL OF MASTER CODE.THE ACCESSORY (WIRELESS) KEYLESS ENTRY KEYPAD CAN ONLY BE USED WITH VEHICLESTHAT ARE FACTORY BUILT WITH REMOTE KEYLESS ENTRY (RKE) WITHOUT PUSH BUTTONSTART. THE MASTER CODE FOR THE ACCESSORY (WIRELESS) KEYLESS ENTRY KEYPAD CAN BERETRIEVED FROM FMCDEALER - PARTS AND SERVICE - PARTS PRODUCT LINE INFORMATION -KEYS/ENTRY DEVICES - AFTERMARKET KEYLESS ENTRY KEYPAD CODE ACCESS. ACCESS TOTHIS SITE IS GRANTED THROUGH DEALER PROGRAM ENROLLMENT SYSTEM (DPES) AND DEALERPRINCIPAL, GENERAL MANAGER OR PARTS AND SERVICE DIRECTOR CAN AUTHORIZE USERS.ONCE AUTHORIZED THE RETRIEVAL PROCESS FOR MASTER CODE CAN BE OBTAIN. THE MASTERCODE FOR THE KEYLESS ENTRY KEYPAD CANNOT BE RETRIEVED FROM THE BODY MODULE WITHA DIAGNOSTIC TOOL.EFFECTIVE DATE: 28-JUNE-2012

SSM #22456 SYNC - APIM REPLACEMENT/PROGRAMMING - CONFIGURATION ERRORSOME SYNC EQUIPPED VEHICLES MAY EXPERIENCE A CONFIGURATION ERROR MESSAGE DURINGACCESSORY PROTOCOL INTERFACE MODULE (APIM) PROGRAMMING/REPLACEMENT. IFCONFIGURATION FAILED, FROM THE OASIS TAB ON PROFESSIONAL TECHNICIAN SOCIETY(PTS) SELECT AS-BUILT. SCROLL DOWN TO 7D0-XX-XX ADDRESS AND CHECK FOR MISSINGAPIM DATA. IF DATA IS PRESENT CHECK VCM CONNECTIONS OR RETRY WITH DIFFERENT VCM.IF NO DATA IS PRESENT NEXT TO THE ADDRESS, THE MISSING DATA MUST BE RESTORED TOALLOW CONFIGURATION. TO RESTORE CONFIGURATION DATA, SELECT THE LINK AT THE TOPOF THE AS-BUILT PAGE TITLED CLICK HERE IF MODULE DATA REQUIRED IS NOT AVAILABLEBELOW. SCROLL DOWN TO APIM AND SELECT INST LINK, THEN CLICK ON REQUEST MISSINGDATA LINK. IN COMMENTS WRITE, REQUESTING APIM DATA. REQUESTS MADE BEFORE 3:30PMEST WILL BE AVAILABLE FOR PROGRAMMING THE FOLLOWING DAY.EFFECTIVE DATE: 31-JULY-2012

SSM #21867 SIRIUS SATELLITE RADIO DISPLAY INDICATES UPDATING XX% OR INVALID CHANNELSOME 2008-2012 SIRIUS SATELLITE EQUIPPED VEHICLES MAY INDICATE UPDATE XX% ORINVALID CHANNEL IN THE RADIO DISPLAY DUE TO A RADIO UPDATE PERFORMED BY THESATELLITE PROVIDER. FOLLOWING AN UPDATE, MODELS EQUIPPED WITH SIRIUS RADIO MAYHAVE PRESETS WITH CHANNELS THAT HAVE BEEN ELIMINATED. IF THESE PRESETS ARESELECTED, THE RADIO DISPLAY WILL READ "INVALID CHANNEL" WHEN THAT CHANNEL ISTUNED. THE CUSTOMER CAN RESOLVE THIS SITUATION BY TUNING TO A NEW STATION,PRESSING AND HOLDING THE PRESET BUTTON TO REPLACE THE INVALID CHANNEL PRESET.PLEASE SEE OWNER GUIDE SECTION: ENTERTAINMENT SYSTEMS, FOR MORE INFORMATIONABOUT THE SIRIUS SATELLITE RADIO PROVIDER.EFFECTIVE DATE: 05-MAY-2011

SSM #22339 2009-2013 MULTIPLE VEHICLE LINES - LIMITED NUMBER OF SATELLITE CHANNELS MAYOCCUR WHILE USING THE SEEK FUNCTION - SERVICE TIP2009-2013 MULTIPLE VEHICLE LINES MAY EXHIBIT A LIMITED NUMBER OF SATELLITECHANNELS WHILE USING THE SEEK FUNCTION. THIS MAY BE A NORMAL CONDITION IF THECATEGORY FILTERS HAVE BEEN SET TO LIMIT SPECIFIC CATEGORIES(IE:POP-ROCK-DANCE...). REVIEW OWNERS GUIDE - ENTERTAINMENT SYSTEM SECTION -SIRIUS SATELLITE RADIO - FOR CATEGORY SELECTION SETTINGS. IF THE CUSTOMER HASNOT SET CATEGORY FILTERS, CHECK THE SETTING BY ENSURING VEHICLE HAS CLEAR VIEWOF THE SKY AND SET THE CATEGORY FILTER SELECTION TO ALL CHANNELS. IF SATELLITERADIO CHANNEL CONCERNS ARE STILL PRESENT AFTER FOLLOWING THE STEPS ABOVE,CONTINUE WITH NORMAL WORKSHOP MANUAL DIAGNOSTICS.EFFECTIVE DATE: 02-MAY-2012