Packaging & ShippingPackaging material&colon;PE bag&plus;foam&plus;carton&comma;to keep products anti-shockShipping by sea&comma;we can cooperate with your freight forwarder&comma;or we can arrange shipping by our freight forwarder&period;We can inquire the shipping cost for you when your destination port is decidedOur ServicesWarranty&colon; motor 12 months&comma;battery 18 months&period;We can offer you some free spare parts of 1&percnt; value of order value&comma;for example&comma;if your order value is &dollar;50&comma;000 &comma; we can offer you spare parts of &dollar;500 value for free&comma;you can choose any spare parts from our list&comma;but generally we advise clients to choose more electric spare parts&comma;because compared to other parts&comma;they have more chances to break down&period;We will update and recommend newest products to you to keep you competitive in your market all the time&period;

FAQ1&period;What's the advantage of electric bike&quest;You can not only ride it as ordinary bike but also choose battery powered mode when you get tired&comma;and you don't need to get a license and pay parking fee&period; 2&period;What colors are available&quest;We have many color options&comma;such as black&comma;red&comma;white&comma;yellow&comma;blue&comma;silver&comma;orange and so on&comma;so we can make the colors based on your request&period;3&period;Can you do our logo or brand on the bikes&quest;No problem&comma; if you order 1&ast;20' container&comma;we can do it for free&comma;if you order less than that&comma;we charge &dollar;100 for it at first&comma;and you don't need to pay for it anymore in future order&comma;when your orders reach 1&ast;20' container&comma;we can refund this &dollar;100 to you&period;4&period;Can I order some samples at first to see the quality&quest;No problem&comma;if your order is less than 20 pcs&comma;we need to charge some extra sample fee&comma;the amount is based on your specific quantity&comma; when your orders reach 1&ast;20' container&comma;we can refund you the sample fee&period; 5&period;Can you deliver samples by DHL or Fedex&quest;yes &comma; we can deliver samples by DHL or Fedex &comma; you just tell us your address &period; we will check the air freight fee for you &period; if you confirm &comma;then we send by air for you &comma; you can receive it faster than the way send by ship &period;6&period;Can you change configuration for me&quest;No problem&comma;we can change configuration based on your request&period;7&period;What's your payment term&quest;Payment term is 30&percnt; TT in advance&comma;balance against copy of BL&period;but if sample order &comma; we only accept 100 T&sol;T in advance&period;