Our two Oxford based shops are independently-owned and run by cycle enthusiasts. We have had cycle shops in Oxford for over 30 years, building strong relationships with our customers who come from far and wide to see us and our bands. Between our two shops we offer bike brands such as Trek, Cube, Cannondale, Wisper, Genesis, Surely, Pashley, Frog and much more. We also stock an extensive range of accessories, safety equipment and parts from most leading cycle brands.

As well as stocking the best bike brands and accessories we also offer cycle hire from our Summertown shop for short or long term periods. Our city centre shop (Bike Zone) offers a custom bike build service for someone that wants more than just an off the peg bike. Our shops have fully equipped workshops and offer inexpensive, quick-turnaround repairs.

But most importantly, both shops are run by cyclists! We live and breathe it, if its pedal powered and has wheels then we love it. If you want to find out why our customers love us, then pop in, say hello and find out for yourself.

Come in store, buy online with free Click & Collect or use our outstanding premium home delivery and setup service.

2019 Cube Touring Hybrid 500 Electric Bike in White

2019 Cube Touring Hybrid 500 Electric Bike in White

The Touring Hybrid is a thoroughly thought out, well-equipped touring e-bike. Whether you use yours as a day-to-day commuter or on multi-day tours further afield, you'll find its combination of features and functionality hard to beat.

Finance Information

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Moneyway is a Trading name of Secure Trust Bank PLC. Secure Trust Bank is authorised and regulated by the Financial Services Authority, licensed by the Office of Fair Trading and a member of the Finance and Leasing Association. For more information please visit http://www.securetrustbank.com/.

Description

The integrated luggage rack is light, stiff and amazingly versatile. A full complement of accessories - from mudguards and lights to kickstand - ensures you and your bike will always be ready for anything. Wide 47mm tyres are comfortable, grippy and safe in all riding conditions.

And the reliable component package encompasses a comfortable Suntour suspension fork, powerful hydraulic disc brakes for safe stopping in any weather, and smooth 9 speed Shimano Deore gears for tackling any road, no matter how steep. Available in Men's, Trapeze and Easy Entry frame options to suit every rider, it's the two-wheeled companion that'll slot right into your life - a Bosch e-bike for everyone.

Key to a great-handling Bosch e-bike is getting the battery and drive unit in exactly the right position. Our engineers understand that, which is why they went to such lengths to get this crucial design detail right on each of the Touring Hybrid's three frame designs: Men's, Trapeze and Easy Entry. Combined with our Efficient Comfort Geometry, the resulting low centre of gravity means you'll soon forget you're riding an e-bike.

Fast, slow, up or down, on winding roads or through narrow city streets, the Touring Hybrid is stable, intuitive and easy to live with. Smooth welds, the clever integrated luggage carrier and internally routed cables all contribute to the frame's understated good looks. You'll know, every time you ride, that you're on a thoroughbred.

We always want our customers to receive the best quality of service possible. Therefore, we offer a premium home delivery and setup service. By using this service, you know you and your bike will get the best start possible, and unlike normal delivery options offered by others, one of our shop staff will personally deliver your new bike fully set up and ready to ride. This means you can say good bye to the un-boxing and putting together and say hello to getting straight on your bike and having fun.

When we deliver your bike, we will spend the time with you to make sure your seat and handlebars are properly adjusted for you, and you know how to work the bike along with any accessories. This is especially important with E-bikes! Knowing how to properly care for your battery will give you lots more miles and save you unnecessary expense. At the same time, we can demonstrate and explain how the on-board control unit and assistance level works so you know you’re getting the best from your new bike.

Put simply, you will get the same first class service you would expect at one of our shops but in the comfort of your own home and at a time that is convenient for you.

FAQ

How do I book a premium home delivery service when buying a bike?

All bikes that are eligible for home delivery will have a star buy delivery option attached to the bike when viewing it in our catalogue. If you wish to use the delivery option, you need to add the star buy delivery product to you shopping basket as well as the bike you are buying. Then purchase the bike and delivery product through our Click & Collect online payment system. When we receive your order, we will be notified that you have asked for our premium delivery option and we will be in contact with you.

How much does premium home delivery cost?

The cost of the home delivery depends on the value of bike you are buying. Prices normally range from as little as 1p up to around £60. Any bike that is eligible for this service will have the star product attached with the qualifying price for that bike.

Where do you deliver to?

We hand deliver within a 30-mile radius of our two Oxford shops. Please check that your post code is listed in the below postcode list. If you do not see your postcode listed then it is likely that we do not deliver to your area. If you are unsure then please contact us.

Once you have placed your bike order along with the star buy delivery option we will contact you to arrange a delivery date and time. We will do our best to fit In and around you where we can. We can only deliver within shop opening hours and our delivery van can get very busy so please bear this in mind.

What happens if want to change my delivery to free Click and Collect?

If you change your mind and would rather pick your bike up from one of our stores after you have already paid for delivery then please contact the store as soon as possible so we can update your account.

Please note: if you have already booked a delivery slot with us, then the delivery can only be cancelled and refunded up to 24 hours before your delivery date and time. If you wish to cancel or amend a delivery time and date within 24 hours of the original booking we may not be able to refund your delivery cost or charges may apply. If you have any questions please contact us.

What if I need to bring my bike back to the store.

We can only offer a delivery service and unfortunately are unable to offer a pick-up collection service. It is the customer’s responsibility to bring the bike to one of our shops if it requires maintenance. If you have a warranty issue then please read our returns policy in our T&C's.

If you have received a product from us that is either faulty or unwanted please first contact us before returning the item. ALL unwanted goods must be returned with a copy of the original receipt, original packaging and in a resalable condition. If you are unhappy with your item then we will be happy to offer an exchange or refund within 30 days of the purchase date. PLEASE NOTE that this does not apply to bikes and helmets. If you decide that you are not happy with your new bike after you have picked it up or taken delivery then please contact us and we will do our best to resolve the issue. We advise customers to take as much time as they need to make sure that they buy the correct bike and we have many bikes available for test ride to help in reaching the right decision. We do NOT offer a fault-free refund option on bikes.

If you have received discounted goods as part of a sales package we will only be able to offer a refund if ALL the goods are received in a re-saleable condition, we will be happy to replace a component of an order should that prove to be faulty.

Postage refunds, Warranty faults

All our products are from official suppliers and are covered by their respective manufacturers UK warranty. We will refund or replace any faulty goods, but only after we have had chance to examine them to verify that they are faulty. After first contacting us to obtain a returns code, please return the goods using a budget delivery service – Royal Mail, or Royal Mail signed-for on expensive items. Once we have established that the goods are faulty we will send you a replacement or repaired product free of charge and will refund the return postage.

Our Click & Collect service offers all the benefits of shopping online combined with specialist personal retail experience in one of our stores. Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you. Best of all the service is completely FREE!

1. Add your items to your basket

Use our website to browse our catalogue of products with stock availability. When you find the item you want simply add it to your basket like you usually would.

Choose a store of your liking, click continue and complete the rest of our standard checkout steps and you’re ready to collect your item in store.

Frequently Asked Questions

When can I collect my order?

For items in stock at the chosen collection store, we will normally have your item ready to collect within 1-2 working days.

For items which are at the warehouse your order will be ready to collect in the time indicated on the website; or if at another store approximately 3 working days – please call in advance if you are making a long journey, just in case!

How will I know when my order is ready?

For every order we will send you an e-mail to let you know when your order is ready to collect. If you’ve ordered a bike we will contact you once you have placed your order to arrange a collection time.

What do I need to collect my order?

Please bring with you your confirmation e-mail, a photo proof of ID (i.e. passport, driving licence), and proof of address.

We will hold your order in store for 10 days, if you have any problems with getting to the store to collect your order please feel free to contact the collection store and we will happily extend this time where possible.

Can Someone Else Collect My Order?

Please contact the store you have chosen to collect from in advance and we will do our best to accommodate any changes relating to collection.

How do I cancel/change my order?

If you wish to cancel your order or make any changes please contact the store directly, contact information can be found here. Please note, full refunds will be made via the original transaction made with our online team.

How do I return my order?

Our normal returns policy applies to all Click & Collect orders, for more information see our returns policy. You can also return directly to the store.

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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

You Pre-Order is prioritised (at no additional charge); meaning that, as soon as the product arrives with us, we can wrap it straight back up and get it sent out to you - it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery Dates

Estimated Delivery Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery Dates provided on product pages.

2019 Cube Touring Hybrid 500 Electric Bike in White

http://www.bike-zone.co.uk/images/cube/231111-001.png

The integrated luggage rack is light, stiff and amazingly versatile. A full complement of accessories - from mudguards and lights to kickstand - ensures you and your bike will always be ready for anything. Wide 47mm tyres are comfortable, grippy and safe in all riding conditions.

And the reliable component package encompasses a comfortable Suntour suspension fork, powerful hydraulic disc brakes for safe stopping in any weather, and smooth 9 speed Shimano Deore gears for tackling any road, no matter how steep. Available in Men's, Trapeze and Easy Entry frame options to suit every rider, it's the two-wheeled companion that'll slot right into your life - a Bosch e-bike for everyone.

Key to a great-handling Bosch e-bike is getting the battery and drive unit in exactly the right position. Our engineers understand that, which is why they went to such lengths to get this crucial design detail right on each of the Touring Hybrid's three frame designs: Men's, Trapeze and Easy Entry. Combined with our Efficient Comfort Geometry, the resulting low centre of gravity means you'll soon forget you're riding an e-bike.

Fast, slow, up or down, on winding roads or through narrow city streets, the Touring Hybrid is stable, intuitive and easy to live with. Smooth welds, the clever integrated luggage carrier and internally routed cables all contribute to the frame's understated good looks. You'll know, every time you ride, that you're on a thoroughbred.