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Software Description:

Churn Buster is a set of tools that help you regain control of your churn, by resolving failed payments and delivering automated support to customers. It is able to settle temporary problems before campaigns start and to reduce “past due” notices by 21%.

The main purpose of this service is recovering revenue by resolving failing payments and automatically keeping credit cards updated. It resolves failing payments and does a great job retaining customers by dunning email campaigns. The customer reach is aimed at resolving soft declines and increasing restoration efforts.

Emails can be customized, sent from various email addresses, and verified with SPF/DKIM. Churn Buster contacts a customer after two failed card payment retries, allowing temporary issues, like daily spending limits or temporary holds.

Software Description:

Miradore Online is a cloud-based Mobile Device Management (MDM) solution to safeguard your company’s data and devices. Simple to use and set up, it supports an unlimited number of iOS, Android and Windows Phone devices. Keep track of device location and status, remote wipe and lock lost or stolen devices, and automate everything from email configuration to password management and Wi-Fi settings. With no commitments and a choice of three service plans, you never pay for more than you need.

FAQs:

Who are the main user groups of this service?

Rev.io helps Communications and IoT service providers optimize their metered and recurring billing, build positive relationships with customers, avoid revenue leakage, and grow their business. Most users of the platform are in financial roles.

Does this service offer guides, tutorials and or customer support?

Yes. Rev.io offers training to all users. We host "Rev.io Academy" each month, where new clients are able to come in and learn the ins and outs of the platform from our Training and Enablement Director. We also offer 24/7 help desk support through the platform.

What platforms does this service support?

Our flexible billing platform supports any type of service or pricing model.

Does this service offer an API?

Yes. Rev.io's new REST API and developer portal make it easy to integrate our Quote-to-Cash billing system to third-party platforms. Our SOAP API is several years and will remain active for the foreseeable future as well.