The “Fix” Is In, In Bridgeport: SeeClickFix

SeeClickFix located at 770 Chapel Street, New Haven says it, “has official partnerships with hundreds of cities, engaging hundreds of thousands of citizens in the resolution of millions of issues.”

Ganim said, Bridgeport 311 is to be used to “report problems ranging from potholes to blight and illegal dumping, noise and health hazards, animal control issues, missed trash pickups, graffiti, and many other issues.

The app is linked to the city’s website bridgeportct.gov and was customized for Bridgeport by SeeClickFix.

Bridgeport 311 replaces a similar effort, B Connected which the city says was underutilized by the public and reported problems were not followed up well.

According to City officials the new approach is designed to “create more accountability” and “the new app will be more ‘transparent, efficient, consumer friendly and allows for anyone from city officials to members of the public to track the progress on problems that have been reported.” The CT Post reported the city will pay SeeClickFix $31,402 per year on a three year contract.