If you need support from Yola please contact us via support@yola.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!

If you are using a first level (.com) domain that you bought elsewhere you need to configure your DNS settings to point your domain to SynthaSite. Let us know if this is something you have already done, or if you need help with it.

I tried to do a look up on your domain, but it does not appear to be set up to point to SynthaSite. The IP address I get when I look up your domain is: "217.151.171.7" Please contact the support department of www.ewebguru.com and ask them to help you set up an A record (address record) to point to: "208.75.208.172"

I wish this was something I could help you with, but each domain name registrar is different and as I do not have an account with www.ewebguru.com, I can't give you specific instructions. Hopefully they can help you, however. Let us know how it goes.