Hi, I have a Toshiba lap top, my problem is while using my lap top it just goes off black screen, I have pressed the power button for 30 sec then for a min it comes back on but then goes off again after a while any thoughts would be appreciated.

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Wed Nov 16, 2016 9:13 am

CymraegJanner

World XV Player

Joined: Tue Apr 27, 2004 7:28 pmPosts: 10743Location: Plymouth

Re: lap top

I had a problem a year or three back with, oddly enough, a Toshiba satellite lap top, it was one of the connections inside had come lose, so when you moved the laptop the connection would break and the computer would go off, although it was perfectly fine if it was sat on the desk.

Fortunately it was in warranty as apparently it's a massive diagnostic effort to track down where the connection is

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Wed Nov 16, 2016 10:07 am

Dai Yorkshire

World XV Player

Joined: Sun May 23, 2004 4:59 pmPosts: 7079

Re: lap top

what I forgot to say is that if the charger is plugged in its fine but I realise I have a problem so it needs to be sorted thought I would try here before I took it some where to be fixed

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Wed Nov 16, 2016 3:10 pm

Llew

World XV Player

Joined: Thu Dec 19, 2013 12:07 pmPosts: 3683

Re: lap top

Dai Yorkshire wrote:

what I forgot to say is that if the charger is plugged in its fine but I realise I have a problem so it needs to be sorted thought I would try here before I took it some where to be fixed

If it's working okay on mains power, seems to suggest the problem is with the battery. I had one of these a while back, same thing happened. Battery just totally died, but it was fine on mains power.

Wed Nov 16, 2016 3:17 pm

soap

World XV Player

Joined: Tue Jul 03, 2012 9:42 amPosts: 4178

Re: lap top

Check your power settings in windows. Is it set to go to sleep in very short time? Also, does it show you how much battery charge is held.IE on mains, 95% and Charging bottom right of screen

For the cost of a battery on eBay, you just as well try that first anyway. £20 odd for a battery v £30 to look at it and tell you you need one at their price.

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Wed Nov 16, 2016 4:04 pm

Dai Yorkshire

World XV Player

Joined: Sun May 23, 2004 4:59 pmPosts: 7079

Re: lap top

yep, battery thanks for that boys.

_________________The main problem in marriage is that, for a man, sex is a hunger, if he is hungry and cant get to a fancy French restaurant, he'll go to a burger bar

Mon Nov 21, 2016 10:27 am

String

World XV Player

Joined: Fri Apr 30, 2004 4:54 pmPosts: 22505Location: Cayman Islands

Re: lap top

Check your power settings in windows. In particlar sleep and suspend when on battery.

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