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5 Customer Service jobs

York Museums Trust is an independent charitable organisation created to manage York Castle Museum, Yorkshire Museum, York Museum Gardens, York St Mary’s and York Art Gallery.
We’re currently looking to recruit experienced individuals to join the team offering a first class retail service to customers at the Yorkshire Museum Shop and the Castle Museum.
Visitor Experience Retail Assistants – casual contracts
£9 per hour
You will provide a first class retail service to our visitors, in person, by telephone and when processing internet sales. It will be your responsibility to ensure that retail areas are clean, tidy and well stocked, that cash is handled and sales processed accurately and efficiently and all our customers, from many countries and backgrounds, have a great retail experience.
You will also be required to assist with admissions and guiding when required.
You must have previous experience within a customer service environment, cash handling and numerical skills, and be familiar with using tills and handing and moving bulky stock items. You should also be passionate about sales and have sound merchandising skills developed within a retail environment.
Flexibility is essential for these roles as you may be asked to work bank holidays and some evenings.
Interested?
How to apply:
Access the job description and application form at www.yorkmuseumstrust.org.uk on the About Us, Jobs Vacancies page.
Forms should be returned to recruitment@ymt.org.uk or by post to: Recruitment, Yorkshire Museum, Museum Gardens, York, YO1 7FR. Electronic applications forms should be submitted in a Word compatible format.
CVs will not be accepted and applications can only be accepted from candidates who have permission to work in the UK. If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion, as we are unable to respond to every applicant.
As an organisation York Museums Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Dates to bear in mind…
Closing date for applications is 9 am on Wednesday 5 June 2019
Interviews will take place in York on Wednesday 19 June 2019

May 22, 2019

Seasonal

York Museums Trust is an independent charitable organisation created to manage York Castle Museum, Yorkshire Museum, York Museum Gardens, York St Mary’s and York Art Gallery.
We’re currently looking to recruit experienced individuals to join the team offering a first class retail service to customers at the Yorkshire Museum Shop and the Castle Museum.
Visitor Experience Retail Assistants – casual contracts
£9 per hour
You will provide a first class retail service to our visitors, in person, by telephone and when processing internet sales. It will be your responsibility to ensure that retail areas are clean, tidy and well stocked, that cash is handled and sales processed accurately and efficiently and all our customers, from many countries and backgrounds, have a great retail experience.
You will also be required to assist with admissions and guiding when required.
You must have previous experience within a customer service environment, cash handling and numerical skills, and be familiar with using tills and handing and moving bulky stock items. You should also be passionate about sales and have sound merchandising skills developed within a retail environment.
Flexibility is essential for these roles as you may be asked to work bank holidays and some evenings.
Interested?
How to apply:
Access the job description and application form at www.yorkmuseumstrust.org.uk on the About Us, Jobs Vacancies page.
Forms should be returned to recruitment@ymt.org.uk or by post to: Recruitment, Yorkshire Museum, Museum Gardens, York, YO1 7FR. Electronic applications forms should be submitted in a Word compatible format.
CVs will not be accepted and applications can only be accepted from candidates who have permission to work in the UK. If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion, as we are unable to respond to every applicant.
As an organisation York Museums Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Dates to bear in mind…
Closing date for applications is 9 am on Wednesday 5 June 2019
Interviews will take place in York on Wednesday 19 June 2019

York St Marys Site Assistant x 4
Fixed term from June 2019 to January 2020
YMT SCP 13, £17,673 per annum pro rata
Posts 1 & 2: 21.5 hours pw (Rota System working 4 days out of 7. This will include some evenings and weekends)
Actual salary: £10,269 per annum
Posts 3&4: 15 hours pw (Rota System working 3 days out of 7. This will include some evenings and weekends)
Actual salary: £7,164 per annum
We have an exciting opportunity to work at York St Marys as a Site Assistant. We are seeking four warm and friendly individuals to join our Visitor Experience team who create a welcoming and engaging experience for all our visitors.
The Site Assistant will support the Visitor Experience Manager in delivering the day to day visitor experience during a special exhibition at York St Mary’s (Van Gogh – The Immersive Experience). The Site Assistant will work alongside the Van Gogh – The Immersive Experience exhibition team to manage operational issues ensuring visitors receive excellent customer service in a safe, clean and welcoming environment. This is a hands on operational role which includes interacting with visitors, assisting with both retail and admissions for the exhibition and ensuring that all visitor operations run smoothly. You will be responsible for opening and closing procedures including starting and shutting down AV equipment as well as responding and reporting any health and safety or security issues during working hours. Hours of work vary but will include some evening and weekends. You will take a pro-active approach to presentation, ensuring that our high standards are met at all times.
If you have experience in a similar role and a commitment to providing the highest level of customer care, we would love to hear from you.
As an organisation York Museums Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Interested?
Access the job description and application form at www.yorkmuseumstrust.org.uk on the About Us, Jobs Vacancies page.
Forms should be returned to recruitment@ymt.org.uk or by post to: Recruitment, Yorkshire Museum, Museum Gardens, York, YO1 7FR. Electronic applications forms should be submitted in a Word compatible format. Please state which post(s) you are applying for on your application.
CVs will not be accepted and applications can only be accepted from candidates who have permission to work in the UK. If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion, as we are unable to respond to every applicant.
Dates to bear in mind…
Closing date for applications is 9 am on Thursday 30 May 2019
Interviews will take place in York on 7 or 10 June 2019

May 20, 2019

Part time

York St Marys Site Assistant x 4
Fixed term from June 2019 to January 2020
YMT SCP 13, £17,673 per annum pro rata
Posts 1 & 2: 21.5 hours pw (Rota System working 4 days out of 7. This will include some evenings and weekends)
Actual salary: £10,269 per annum
Posts 3&4: 15 hours pw (Rota System working 3 days out of 7. This will include some evenings and weekends)
Actual salary: £7,164 per annum
We have an exciting opportunity to work at York St Marys as a Site Assistant. We are seeking four warm and friendly individuals to join our Visitor Experience team who create a welcoming and engaging experience for all our visitors.
The Site Assistant will support the Visitor Experience Manager in delivering the day to day visitor experience during a special exhibition at York St Mary’s (Van Gogh – The Immersive Experience). The Site Assistant will work alongside the Van Gogh – The Immersive Experience exhibition team to manage operational issues ensuring visitors receive excellent customer service in a safe, clean and welcoming environment. This is a hands on operational role which includes interacting with visitors, assisting with both retail and admissions for the exhibition and ensuring that all visitor operations run smoothly. You will be responsible for opening and closing procedures including starting and shutting down AV equipment as well as responding and reporting any health and safety or security issues during working hours. Hours of work vary but will include some evening and weekends. You will take a pro-active approach to presentation, ensuring that our high standards are met at all times.
If you have experience in a similar role and a commitment to providing the highest level of customer care, we would love to hear from you.
As an organisation York Museums Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Interested?
Access the job description and application form at www.yorkmuseumstrust.org.uk on the About Us, Jobs Vacancies page.
Forms should be returned to recruitment@ymt.org.uk or by post to: Recruitment, Yorkshire Museum, Museum Gardens, York, YO1 7FR. Electronic applications forms should be submitted in a Word compatible format. Please state which post(s) you are applying for on your application.
CVs will not be accepted and applications can only be accepted from candidates who have permission to work in the UK. If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion, as we are unable to respond to every applicant.
Dates to bear in mind…
Closing date for applications is 9 am on Thursday 30 May 2019
Interviews will take place in York on 7 or 10 June 2019

We are seeking Visitor Assistants to work within our admissions team. This will be a key role in welcoming visitors, helping them with any queries they may have to maximise their enjoyment and experience while optimising sales opportunities. Therefore excellent customer service, flexibility and good communication skills are essential. Although mostly indoors this role will require outdoor working to support membership sales and events. All training and uniform will be provided.
For further details about the role please visit our website: www.castlehoward.co.uk/get-involved/recruitment.

May 17, 2019

Seasonal

We are seeking Visitor Assistants to work within our admissions team. This will be a key role in welcoming visitors, helping them with any queries they may have to maximise their enjoyment and experience while optimising sales opportunities. Therefore excellent customer service, flexibility and good communication skills are essential. Although mostly indoors this role will require outdoor working to support membership sales and events. All training and uniform will be provided.
For further details about the role please visit our website: www.castlehoward.co.uk/get-involved/recruitment.

The Merchant Adventurers’ Hall is one of York’s Medieval Marvels. Set in beautiful gardens in the heart of York, it is open for public use as a fully functioning museum, wedding and hospitality venue and meeting place some 660 years after construction began in 1357. As part of a larger project to redevelop displays and facilities, including the introduction of a dedicated Café space the Hall is building a small but vital team whose aim it will be to provide an excellent visitor experience across the Hall and to develop the Merchants’ Coffee House further.
This is an exciting opportunity for experienced and dedicated individuals to shape, influence and deliver a 21st Century welcome in this 14th Century guild hall.
Temporary Part Time Visitor Experience & Café Assistant
3 month temporary contract with possibility to extend.
£8.25 per hour (£7.75 if under the age of 24- in line with national minimum living wage).
Minimum of 24 hours per week over 3/4 days including weekends.
Working hours will be between 9am to 5pm.
To start as soon as possible.
We are seeking to appoint a Visitor Experience Café Assistant to support the Visitor Welcome and Admissions Desk the Merchants’ Coffee House. The successful candidate will be customer-focused and pro-active in welcoming our visitors and ensuring they have an enjoyable and engaging visit, and will utilise exceptional selling skills to promote and maximise sales of tickets, guidebooks and merchandise. The role will include coffee making, preparing of light lunches, snacks and cakes, operating the till, assisting in the kitchen and maintaining a safe & clean workspace. Working as a team, your role will be integral to the foundation and delivery of a first-rate visitor experience. Experience of working in a café environment is essential.
We ask that an application form is completed – a CV without a completed application form will not be accepted. Once the application form has been reviewed, we will then ask the applicant to attend an interview.
Details of how to apply can be found on the Hall's website: www.merchantshallyork.org
Closing date for all applications is 9.00am on Monday 27th May 2019.
Interviews will take place on Wednesday 29th May 2019

May 03, 2019

Part time

The Merchant Adventurers’ Hall is one of York’s Medieval Marvels. Set in beautiful gardens in the heart of York, it is open for public use as a fully functioning museum, wedding and hospitality venue and meeting place some 660 years after construction began in 1357. As part of a larger project to redevelop displays and facilities, including the introduction of a dedicated Café space the Hall is building a small but vital team whose aim it will be to provide an excellent visitor experience across the Hall and to develop the Merchants’ Coffee House further.
This is an exciting opportunity for experienced and dedicated individuals to shape, influence and deliver a 21st Century welcome in this 14th Century guild hall.
Temporary Part Time Visitor Experience & Café Assistant
3 month temporary contract with possibility to extend.
£8.25 per hour (£7.75 if under the age of 24- in line with national minimum living wage).
Minimum of 24 hours per week over 3/4 days including weekends.
Working hours will be between 9am to 5pm.
To start as soon as possible.
We are seeking to appoint a Visitor Experience Café Assistant to support the Visitor Welcome and Admissions Desk the Merchants’ Coffee House. The successful candidate will be customer-focused and pro-active in welcoming our visitors and ensuring they have an enjoyable and engaging visit, and will utilise exceptional selling skills to promote and maximise sales of tickets, guidebooks and merchandise. The role will include coffee making, preparing of light lunches, snacks and cakes, operating the till, assisting in the kitchen and maintaining a safe & clean workspace. Working as a team, your role will be integral to the foundation and delivery of a first-rate visitor experience. Experience of working in a café environment is essential.
We ask that an application form is completed – a CV without a completed application form will not be accepted. Once the application form has been reviewed, we will then ask the applicant to attend an interview.
Details of how to apply can be found on the Hall's website: www.merchantshallyork.org
Closing date for all applications is 9.00am on Monday 27th May 2019.
Interviews will take place on Wednesday 29th May 2019

We operate regular, small-group, Day Trips from York to the North York Moors & Yorkshire Dales National Parks and are looking for an enthusiastic and friendly Driver/Guide to join our small team.
This position provides the opportunity for someone who loves the outdoors and is passionate about Yorkshire to show it off to visitors from around the world in a fun and friendly environment.
The role involves driving the vehicle and providing an interesting commentary, together with information about the places we visit to help our guests enjoy their time there.
We operate 16-seat Minicoaches so a full PCV D1 Driving Licence is essential, but we will provide training in the guiding aspects of the role.
The safety and comfort of our guests is paramount, requiring compliance with DVSA Driving Regulations and the Highway Code, including undertaking Daily Vehicle Checks and ensuring the vehicle is kept clean.
Our current requirement is for a part-time person, one or two days per week from May - October on a flexible basis, but with the prospect of increased hours in the future if desired.
So, if you live in or close to York, hold a D1 or D Licence, are outgoing and passionate about Yorkshire and feel this opportunity is for you, we would love to hear from you.

Apr 30, 2019

Part time

We operate regular, small-group, Day Trips from York to the North York Moors & Yorkshire Dales National Parks and are looking for an enthusiastic and friendly Driver/Guide to join our small team.
This position provides the opportunity for someone who loves the outdoors and is passionate about Yorkshire to show it off to visitors from around the world in a fun and friendly environment.
The role involves driving the vehicle and providing an interesting commentary, together with information about the places we visit to help our guests enjoy their time there.
We operate 16-seat Minicoaches so a full PCV D1 Driving Licence is essential, but we will provide training in the guiding aspects of the role.
The safety and comfort of our guests is paramount, requiring compliance with DVSA Driving Regulations and the Highway Code, including undertaking Daily Vehicle Checks and ensuring the vehicle is kept clean.
Our current requirement is for a part-time person, one or two days per week from May - October on a flexible basis, but with the prospect of increased hours in the future if desired.
So, if you live in or close to York, hold a D1 or D Licence, are outgoing and passionate about Yorkshire and feel this opportunity is for you, we would love to hear from you.