Voiding a Gift/Loyalty Transaction

Use this transaction to cancel a gift/loyalty transaction that was started
from the ERNEX menu. The gift/loyalty transaction
that matches the Ernex Reference number entered during this Void transaction
will be cancelled.

To cancel loyalty transactions that were started at the end of a financial
transaction, you must start the void transaction at the financial
TRANSACTIONS menu.

Note:
The transaction being voided must be in the open batch.

Gift and loyalty transactions can be cancelled using this transaction
including:

For Gift cards, if the ENTER CVC entry screen
appears, key in the Card Validation Code
(CVC), and press the
key.

Note:
The CVC is found on the back of Gift cards after the card number. It may
be located under a scratch-off panel. If the ENTER CVC entry screen
appears, this code must be keyed in to ensure that the card is authentic.