Can’t add starting location

Downloaded, installed, and activated plugin. I saw the notification to enter starting location, so I went to the settings menu and found where to enter the starting location values as soon as I clicked the box an error Oops cannot enter location was kind of visible by several grey half circles. I saw were I needed google API’s and followed the poor instructions (not really the plugin authors fault because Google likes to change things every month) to create the server and browser keys. I tried entering the starting location again and received the same error. I cleared cache and other things just to be sure. This was all on WP 4.8.3, so I then tried it with 4.9 and neither version worked for me. I looked on the support forum, but could not find anything that help. To bad because it looks like a good plugin.

I guess I had a bad day and should have used different words, but that doesn’t change the problem I have with 1 star reviews like this.

Don’t see how me getting more people to help with support solves issues with people who don’t bother to contact support?

You download something -> doesn’t work for whatever reason -> don’t bother to read the documentation, don’t contact support -> 1 star rating? It’s a weird logic to me, but guess that’s from the developer perspective.

It’s a known issue with the keys ( Google requires them, not me ), and also a easy to fix, but you have to read the documentation, or contact support if there’s an issue with them ( 9 out of 10 times users missed a step in creating the keys, resulting in it breaking ).

Agreed with the plugin author and fully understand his frustration. It’s unfortunate the user didn’t read the documentation and chose instead to leave a 1-star review. Plugin authors devote many hours into development and deserve apt diligence from users. The user should delete this review. Poor form. Excellent plugin!