Support

Friendly and Fast Customer Support: Support should be one of the most important criteria for customers when deciding on a web host. HostWired understands that everyone has different levels of technical expertise when it comes to building websites and we ensure that every customer is met at their level. If you need more help, we'll be glad to give it.

Feedback. It is rare for a web host to welcome feedback, but that is exactly what HostWired does. We want to hear from our customers; we want to know about improvements we can make to our services. Let us know the features that you would find useful and any problems you encounter with your account. To get this valuable feedback from our customers, we provide as many avenues as possible for you to contact us.

Available support methods

Phone Support: If you feel more comfortable speaking to a real person by phone, we offer toll free phone support : 855-ECO-HOST . Try our courteous and helpful phone support to let us know what you think of our services. We are only a phone call away from 10am EST to 8pm EST.

Email Support: Our support team replies to any email, 24 hours a day, 365 days a year. Contact us by email: support {at} hostwired.com

Support Ticket: Our support team will reply to your Support Ticket, within 24 hours. Feel free to test our response time and our ability to resolve any ticket you open. Our Support Tickets are the method we recommended as it will save a history log of your questions and issues. We give the highest priority to responding to support tickets.