Refund Policy

Even though we are confident that you’ll never have a bad experience with us, there are times when things don’t work out fine. And this is why we happily offer 100% money back guarantee

When do you qualify for a money back guarantee?

If, for any reason, you are not approved for an emotional support animal letter.

If we fail to mail your emotional support animal letter within the stipulated time.

How to apply for a refund?

We work in compliance with California consumer protection laws. We ensure that you’ll be 100% satisfied with our service or we’ll credit the full amount right away. If you have any issue, you can simply drop us an email at myesadoctor@gmail.com or give us a call at 1-866-360-5652. We’ll either fix the problem or immediately refund your money in your account.

MyESADoctor was established to help patients get their ESA letters hassle-free. You are more than a number to us.

However, please note that we don’t provide refunds to customers who change their minds after successfully receiving the emotional support animal letter.

MyESAdoctor understands the need of an emotional support animal for your mental well being. Obtain your genuine ESA letter online from doctors and a clinic that you can always trust.

Opening Hours

Phone No

FREEDOM, FOR YOU AND YOUR PET

In the next step you will create your account to see the doctor via our secure telemedicine software. Our doctor will contact you by phone to complete the consultation via telemedicine. Please be ready. You will receive your ESA letter in PDF format in 1 hour by email. An embossed hard copy is sent by mail.

STEP 1:

Begin Your Application

Quick 10 min application

100% money-back guarantee

You are only charged if you are approved

I contacted this telemedicine clinic to get my ESA letter through a video call. Their service level was top notch,
and the entire process was streamlined, efficient, and professional. It was very convenient, way easier than I expected.

— William J., Santa Ana, CA

Our doctor will contact you by phone to complete the consultation via telemedicine. Please be ready.

You will receive your ESA letter in PDF format in 1 hour by email. An embossed hard copy is sent by mail.