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CANON PROFESSIONAL SERVICES (CPS)

CPS is your professional network. Designed for all you pros working in the photography and filmmaking biz, CPS delivers you all the support you need from the leading professional team. From tech to repairs and news to inspiration, all your service needs are wrapped up in one destination.

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FAQs

You need to be earning the majority of your income through photography or cinematography in Australia – whether you are an employed professional or you own your own imaging business. As pros, we know you need the highest level of service, availability of loan equipment and speedy repairs. CPS membership is restricted to those working heavily in the industry so we can maintain the high standards that you need as pros.

*Canon will generally be able to meet these time frames and CPS members’ repairs are prioritised. However, members accept that sometimes repairs can take longer in some circumstances such as where there is extraordinary demand, the parts must be ordered, or the repair is significant.

#Subject to availability

CPS benefits apply in addition to any rights you have under the Australian Consumer Law contained in the Competition and Consumer Act 2010 or under an express warranty.

We only offer CPS benefits (such as repair discounts, priority turnaround times and sensor cleans) on products distributed by Canon Australia via its Canon Store or its authorised Canon Australia retailers. Canon-branded products that are sourced from any source other than through Canon Australia’s official Canon Store or from an authorised Canon Australia retailer in the Canon Australia distribution channel (including ‘grey’, ‘parallel’ or ‘direct’ imports) are not supported and will not be counted towards your eligibility requirements. If you are unsure, ask your retailer if it’s an authorised Canon Australia retailer or you can contact Canon for more information.