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Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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can you get the DSi connected to the Internet? Update the firmware on it. Specific information can be found at www.Nintendo.com. My daughter's DSi did the same thing, the problem cleared with the new firmware. If it doesn't resolve it, the tech support folks at Nintendo.com should be able to assist... they are a bit slow to respond... but be patient, they do know their stuff.good luck,Mark

There's a trick people use for wet cell phones that might work. Put it in a bowl and bury it with uncooked rice. Leave it in for a few days maybe longer. The rice absorbs the moisture & you might get lucky. I've used this trick on a phone and it worked.

I am having the same problem with my daughter's. I had to return the first one because of that code.. and now the second one has it too. I am out of the 90 day return policy period though. In my opinion, these things weren't quite ready to hit the shelves when they did.

If your Daughter as been on the internet with her dsi, she will not be able to use the r4i, because if you update your dsi, it will stop her playing games with a r4i on her dsi, if she as dont update yours because it will do the same.

what ever you do dont listen to him there is a solution mine was stuck white screen and would not turn off and i was so close to doing what he said but now here is the solution

Step one:unplug dsi (if it is charging)step two:close the dsi step three:once it is closed turn volume down all the way witout openingstep four:set the dsi in front of a fan vent or someplace it will get a breezestep five:open the dsi and hold power switch for like 6 to 10 seconds(even when it turns off keep holding it for a couple more seconds)now you an plug it back in and turn it on and VAWALähope this helped:)

Everyone i just found out how to fix a black or white dsi that is frozen and wont turn off!!
Step one:unplug dsi (if it is charging)
step two:close the dsi
step three:once it is closed turn volume down all the way witout opening
step four:set the dsi in front of a fan vent or someplace it will get a breeze
step five:open the dsi and hold power switch for like 6 to 10 seconds
(even when it turns off keep holding it for a couple more seconds)
now you an plug it back in and turn it on and VAWALä
hope this helped:)