Posts tagged apology

Halo: The Master Chief Collection has provided a troubled walk down memory lane, but at least fans are being rewarded for their patience and support. Messages detailing a free month of Xbox Live Gold showed up in the inboxes of Spartans yesterday, referring to the gift as "appreciation for your co...

Facebook inadvertently opened a lot of old wounds with its automated "Year in Review" slideshow feature. While it was meant to highlight people's favorite moments, it also reminded many of deaths, divorces and other tragedies that they tried to leave in the past. The company is clearly ready to ow...

Ubisoft is giving away free games to Assassin's Creed Unity players who purchased a Season Pass before November 25, fulfilling an offer made in response to widespread bug reports following Unity's November launch.
Eligible players can head to this site to submit a claim. Ubisoft is offering affect...

Microsoft has addressed late payment concerns raised by developers enrolled in the Xbox Live Indie Games program, and the company is "working hard" to pay affected studios by the end of the month.
"Due to a technical issue in our payment system, we recently learned that some payments to select dev...

Ubisoft may not have a way to turn back time and release Assassin's Creed Unity without a slew of glitches, but it's at least trying to make amends to jilted gamers. The studio has announced that it's giving every Unity owner a free copy of the upcoming Dead Kings add-on that they'd have previousl...

Everyone who owns Assassin's Creed: Unity will receive the Dead Kings DLC for free once that launches, Ubisoft Montreal and Toronto CEO Yannis Mallat says in a blog post. The freebie is an apology for the technical issues that have plagued Unity since launch.
"Unfortunately, at launch, the overall...

Blizzard is so, so sorry for the expansion launch issues -- and it is trying to make things right.
This is the word from World of Warcraft Executive Producer J. Allen Brack, who issued a public mea culpa on the forums for the problems with Warlords of Draenor's launch. "The quality of the content...

Apple and U2 may have touted that Songs of Innocence iTunes giveaway as a breakthrough music deal, but not everyone appreciated seeing an album forced into their collection. And apparently, front man Bono is now well aware of this -- he just used a fan Q&amp;A on Facebook to offer an apology of so...

Facebook's real name policy has caused quite a stir recently, especially among the drag queen community. Several performers found themselves on the receiving end of merciless deletion because they used their stage names, rather than their legal names for their profiles. When those accounts were re...

The sad truth of the internet is that lots of the snarky blogs and lovely longform content you can dig into are there because they're commodities companies can sell ads against. The most odious of the bunch? Pop-ups, naturally -- an entire cottage industry sprang up to quash them with extreme prej...

If you pre-ordered Razer's new 14-inch Blade laptop the day it was announced, there's a good chance you still don't have it. Frustrated? Don't worry -- your voice has already been heard; Razer CEO Min-Liang Tan says he's sorry. "We suck at this," he said in a heartfelt Facebook post today. "I suck...

The saga of WildStar's name reservation system appears to have come to a close. According to a forum post today from community manager Tony Rey, the system should be working properly now with no further issues. And while Carbine Studios can't turn back time, the studio is at least trying to offer...