SpendSmart™ Report

Certify SpendSmart™ Report

How business travelers are spending the corporate dime while on the road

The Certify SpendSmart™ quarterly report analyzes the most recent business expense transactions and vendor ratings data to provide valuable insights to Certify clients and the corporate T&E industry at large.

Restaurant Summary

The restaurant summary is a snapshot of all meal expenses including breakfast, lunch and dinner. This data indicates which vendor is most frequently expensed, the average expense amount and the average satisfaction rating.

*Expense Percentage represents the number of expenses divided by the total number of expenses within the expense type.

Top Rated Hotels

Vendor Name

Average Rating*

Hyatt

4.3

Courtyard by Marriott

4.2

Hilton Garden Inn

4.2

Homewood Suites

4.2

Westin Hotels

4.2

*Average Rating represents the average 1 through 5 star rating for all expenses for each vendor, with 5 stars being the highest rating and 1 being the lowest.

Rental Car Summary

The rental car summary is a snapshot of all of the rental car expenses. This data indicates which vendor is most frequently expensed, the average amount per expense and the average satisfaction rating.

*Expense Percentage represents the number of expenses divided by the total number of expenses within the expense type.

Top Rated Airlines

Vendor Name

Average Rating*

Alaska Airlines

4.5

Jetblue

4.4

Southwest Airlines

4.4

Delta

4.1

United Airlines

3.9

*Average Rating represents the average 1 through 5 star rating for all expenses for each vendor, with 5 stars being the highest rating and 1 being the lowest.

Additional Information

Sharing Economy: Uber on the Rise Nationwide

As Uber changes the way city residents get from point A to B, business travelers are following suit.

Month

Uber

Taxi

September, 2015

59%

38%

August, 2015

61%

37%

July, 2015

58%

40%

June, 2015

55%

43%

May, 2015

52%

46%

April, 2015

53%

46%

March, 2015

47%

52%

February, 2015

45%

54%

January, 2015

46%

53%

December, 2014

40%

59%

November, 2014

40%

59%

October, 2014

34%

65%

September, 2014

32%

67%

August, 2014

31%

68%

July, 2014

28%

72%

June, 2014

26%

74%

May, 2014

22%

78%

About the DATA: Data was collected by travel and expense management software provider, Certify over the course of five fiscal
quarters. Certify analyzed the ground transportation expenses of business travelers, providing valuable insights into the sharing economy for 2014-2015.

About This Report: The Certify SpendSmart™ Report provides a quarterly snapshot of the current spend trends of business travelers in North America with all data compiled from actual expense data from submitted expense reports.