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Steve Kambourian

100.0%would refer friends and family to us

2 stars
Jim FCustomer since 2011

You do not do a rinse! There is too much cleaner/solvent left behind which makes the carpet stiff and collects and holds dirt faster. All walkways were showing foot traffic two weeks after you cleaned. I had a carpet cleaning business so I damn well know what I'm talking about. I would always do a rinse with my extractor. Never had a problem like this. I will definitely go back to hot water extraction with bio cleaners. You are using some bad solvents and my stiff carpets are the proof. Sorry.