STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 619 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Customer Gateways improvements can be made.

Examples; 10 of the 619 standard requirements:

Was a cause-and-effect diagram used to explore the different types of causes (or sources of variation)?

Who are you going to put out of business, and why?

Does the goal represent a desired result that can be measured?

Why improve in the first place?

If we werent already in this business, would we enter it today? And if not, what are we going to do about it?

What about Customer Gateways Analysis of results?

How is the way you as the leader think and process information affecting your organizational culture?

Is there a Customer Gateways Communication plan covering who needs to get what information when?

If substitutes have been appointed, have they been briefed on the Customer Gateways goals and received regular communications as to the progress to date?

What would happen if Customer Gateways werent done?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

The workbook is the latest in-depth complete edition of the Customer Gateways book in PDF containing 619 requirements, which criteria correspond to the criteria in...

The Self-Assessment Excel Dashboard; with the Customer Gateways Self-Assessment and Scorecard you will develop a clear picture of which Customer Gateways areas need attention, which requirements you should focus on and who will be responsible for them:

Integrate recent advances in Customer Gateways and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Customer Gateways investments work better.

This Customer Gateways All-Inclusive Toolkit enables You to be that person.

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.