What to expect

The project team will work closely with each department to agree a specific implementation date and a list of activities leading up to it to ensure a smooth transition. This includes developing a local communications plan to prepare the staff in the department for the change, training for superusers and moderators, planning the migration of all the current bookings into the new system, and more.

The project team will be in touch with each department to start the detailed planning.

After implementation

A few months after the rollout plan is complete, there will be a full review and analysis to determine what is working and what improvements could be made. There will be a call for volunteers to participate in this exercise when the time comes.