Description

Second Edition of a Shingo Prize Winner

Based on the author's personal experience with Toyota’s master teachers and with companies in the midst of great change, Andy & Me: Crisis & Transformation on the Lean Journey, now in its second edition, is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas, the plant manager. The situations, characters, and plant politics will ring true with many readers.

In a cool, readable style, this highly popular work follows Tom's relationship with Andy Saito, a reclusive retired Toyota guru whom Tom persuades to help save his plant through the teaching of the legendary Toyota Production System (TPS).

On this journey, the reader learns that TPS is more than just a collection of tools; it entails a new way of thinking and behaving. Though Tom finds success — both in his plant and in his personal life — he learns from Andy that successful improvement is endless and eternal.This edition includes study questions after each chapter to support your learning and help you tell some of your own stories.

Reviews

"Andy & Me ,captures the opportunities and pitfalls in the journey of lean transformation. It is set in a real world plant environment that deals with physical, operational and emotional challenges. The story format engages, teaches and entertains the reader."

"… one of the best books I’ve read in a long time on the subject of Lean and the Toyota Production System. Don’t be fooled by how simplistic some of the author’s solutions appear. If properly taught, and then religiously utilized, they will significantly improve your organization. Pascal Dennis is not only a seasoned ‘Sensei’ but a good storyteller as well."

"I do not usually like 'business novels' because the story gets in the way of the ideas. Andy and Me is the exception. This short and readable book does a wonderful job of explaining the transformation of a production plant to the Toyota approach to lean manufacturing."

Brian Maskell, Co-Author, Practical Lean Accounting, May 16, 2005

"Highly recommended. I just received this and tore through it. The book is a quick and light read, although you'll want to stop and let some of the TPS concepts sink in and re-read certain sections and illustrations."

Mark Graban, Phoenix, Arizona, July 7, 2005

Table of Contents

Chapter 1: "We'll Have to Close Some Plants"

Chapter 2: Looking for Mr. Saito

Chapter 3: Finding a Sensei

Chapter 4: Sincere Mind

Chapter 5: Henry Ford's Vision

Chapter 6: Walking the Plant

Chapter 7: Continuing the Tour

Chapter 8: Needs More Work

Chapter 9: Understanding Zone Control

Chapter 10: Time Out at the Blue Giraffe

Chapter 11: Making our Video

Chapter 12: Kick-Off

Chapter 13: Big Heart

Chapter 14: The Money Board

Chapter 15: A Night in Astoria

Chapter 16: Visual Management

Chapter 17: The River and the Rocks

Chapter 18: People Make the Difference

Chapter 19: "No Problem" is a Problem

Chapter 20: Developing Early Warning Systems

Chapter 21: The Valley of Darkness

Chapter 22: Learning About the Help Line

Chapter 23: The Efficiency of Pull Systems

Chapter 24: Stupid Meanness

Chapter 25: The Frog, the Scorpion and the Nightingale

Chapter 26: Grapefruit Moon

Glossary

Index

About the Author

Pascal Dennis is President of Lean Pathways, an international coaching team. He is the author of four previous books on Lean management, all of which have won the prestigious Shingo Prize for outstanding research in the field of operational excellence. Pascal and his team have worked with major healthcare systems like Inova Health System, Baptist Memorial Healthcare Corporation, Health Sciences North and Salem Health, as well as Fortune 100 companies like Kimberly Clark and Lockheed Martin.

Pascal learned the Toyota business system in leadership positions at Toyota Motor Manufacturing Canada, one of Toyota’s best plants, and has worked with leading senseis in North America and Japan.

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