Delivery takes between 2 to 4 working days within Spain and between 3 to 5 working days to the rest of Europe. Orders received before 1pm will be dispatched on the same day. Those received after 1pm will be dispatched the following day.

Exchanges

All exchanges are free of charge and you have 30 days in which to do so from the date you receive the merchandise. In order to exchange an item please got to the section Customer service > Exchanges and Returns and complete the form. Once this is done, you will receive an email confirming the exchange.

Returns

Returns will be accepted up to 30 days of receiving your order.

In order to process the return please click on section Customer service > Exchanges and Returns and complete the Exchange and Returns form. Once this is done, you will receive a confirmation email with all the details of your item return.

Returns are free of charge, except for the shipping costs which will be deducted from the amount to be reimbursed.

Link Policy

Links with other webpages that appear on ponsquintana.com are merely offered as information for the users and therefore ponsquintana.com does not take responsibility for the products, services or contents that are offered or provided on these destination pages located in a separate domain..

Intellectual and Industrial Property Rights

All the material that appears on ponsquintana.com belongs to Santiago Pons Quintana S.A. and is protected by Intellectual Property Rights as is established in the LPI (Intellectual Property Law). Any intentional unauthorised use of this material will be taken as a breach of these rights and could result in the corresponding sanctions. It is therefore forbidden to reproduce, exploit, edit, distribute or disseminate the contents of this website without the necessary permissions from the author.

Data Protection or the Use of Personal Information Policy

The data provided via the website is stored in a data file belonging to Santiago Pons Quintana S.A. that has been declared, as is required, to the Spanish Agency of Data Protection. This data will be used exclusively in order to carry out the service applied for and for later sharing promotions or services within the company’s sector. Under no circumstances will they be supplied to third parties, besides those required by law or associated companies or partners of Santiago Pons Quintana S.A. The data files may be managed by organisations contracted to carry out data protection and web storage. These organisations have a contract in which they agree to comply with the same conditions laid out by Santiago Pons Quintana S.A. as per the Spanish LOPD Data Protection Law.

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Jurisdiction and applicable law

The user accepts that the legislation applied to these services is Spanish. Any controversies regarding the interpretation or application of these clauses will be dealt with under the courts and tribunals of the consumer's address. In the case where the client is not a resident of Spain, the tribunals used will be those in Menorca.