Please contact Physical Company Ltd prior to returning any goods to obtain a returns code number. At this time the customer will also be advised on the method of return and be provided with a mandatory returns form to complete. Failure to include a completed returns form may delay the process.

Items deemed damaged or faulty within the guarantee period will be exchanged by Physical Company Ltd.

Returns made at the customer’s request will be at the expense of the customer and may be subject to a re-stocking fee.

All items should be returned in their original condition, unopened and in a resaleable condition. Goods originally despatched with free delivery, which are then subsequently returned for credit, will have the cost of the original despatch incurred by Physical Company Ltd deducted from any credit that is then deemed due to the customer.

Customised products, i.e. items printed with your logo, can only be returned if there is a manufacturing fault.

Goods that can be easily copied; to include books, charts, videos, DVDs and CDs, FitDeck's may not be returned unless damaged. Damaged goods of this nature will be replaced with the same title free of charge.

For more information on our full Terms and Conditions please click here

The Physical Company website will only calculate delivery charges for UK Mainland addresses using our regular delivery service. For all Highland, Island and overseas deliveries we will contact you about a bespoke delivery charge once an order has been placed. Alternatively you can speak with our sales team with your specific details. For next day services, timed or weekend deliveries additional charges will apply, please contact our sales team on 01494 769 222 for more information.

We have three delivery options available:

Item Weight

Standard

Next Day

Saturday

Light Items 0-2kg

£3.99

£6.99

£19.99

Heavy Items 2-100kg

£7.99

£14.99

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Heavy Items 100kg+

£14.99

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Standard FREE delivery is available on all orders over £199.00 inc VAT. UK mainland orders only.

All delivery values are inc. VAT and based on products only.

Please Note: Next Day Delivery is for working day only. If you are ordering on a Firday and wish to recieve your item on a Saturday, please select the Saturday option at checkout.

To save on delivery, you can also collect your item from our warehouse. Collection can be made from:

Physical Company

The Works

Stockenchurch

Bucks

HP14 3RR

We will contact you regarding additional charges for the following areas: Channel Islands, Isle of Man, Isle of Scilly, Isle of Wight, Northern Ireland and Post Codes - HS, IV, KW, ZE and KA27-28, PA20-88, PH19-44, PH49-50, all overseas deliveries.

All orders weighing over 100kgs will be dispatched via our palletised delivery service. Please allow 2-3 working days for this service. If required our pallet carrier will contact you so that the delivery can be booked in*, please specify this in the order comments. Please note this is a kerbside delivery. The driver is not insured to assist in the unloading of the pallet.

If you specify a location where the delivery can be left unsigned for then this is done so at your own risk, claims for loss or damages will not be entertained.

*Please note it is not possible to book in deliveries using our standard delivery service.

Installation is available on all CV machinery, Resistance Machines, Studio Storage equipment and Functional Training Rigs. Please ask our team for details on how to book this in.

PT Equipment Packages

Choose from 3 different equipment packages tailored for 1-6 or 1-12 participants (detailed below) and receive 8 industry-expert designed training programmes that are dedicated to total core strength.

Detailed Programme Guides:

Session setup & equipment

Pre-formatted circuits

Progression & regression exercises

Foam Roller releases & stretches

Coaching Cues

Programme Online Access

Once you have selected your pack you will gain access to the online programme content.

This includes an extensive video library of all exercises within each programme and detailed downloadable PDFs that demonstrate circuit setups, coaching cues and exercise breakdowns with progressions and regressions.

Within the online resources is a Training Zone, where there are specific product video tutorials that have been developed to give you more confidence and knowledge.

Also included are marketing assets in order for you to keep your clients up to date on which programmes you'll be running and when. We supply you with downloadable posters to put up as well as shareable social media posts.

Equipment Packages

Our team of expert trainers have developed each Core programme around the following equipment packs.

Free Delivery with a 2-3 working day wait time on all orders over £199 inc VAT. UK mainland orders only.

At Physical Company, we won't be beaten on price, and pride ourselves on guaranteed lowest industry prices. Find the identical product elsewhere and we promise to match the price. Speak to one of our Customer Representatives on 01494 769 222 to find out more. Terms & Conditions apply.