SupportCreate a new topic in this forum if you need helpThu, 22 Feb 2018 04:35:48 +0000Thu, 22 Feb 2018 04:35:48 +0000XVM Labshttps://forums.xvmlabs.com/forums/support.3/
XVM Labs - no more renewalsThu, 15 Feb 2018 04:17:33 +0000https://forums.xvmlabs.com/threads/xvm-labs-no-more-renewals.448/
https://forums.xvmlabs.com/threads/xvm-labs-no-more-renewals.448/invalid@example.com (dcc)dcc
We would like to inform you that over the next 12 months XVM Labs brand will be gradually closing down.

More specifically, we will disable service renewals across XVM Labs platform - however - all clients will be able to keep their VPS until the end of the paid period.

As you may know, OpenVZ 6 will reach EOL status in November 2019, and investing any more effort in OpenVZ-related development just does not make sense at this point. In fact, we stopped all development for...

XVM Labs - no more renewals]]>17Service SuspendedSun, 04 Feb 2018 05:45:52 +0000https://forums.xvmlabs.com/threads/service-suspended.447/
https://forums.xvmlabs.com/threads/service-suspended.447/invalid@example.com (Thierry Tanze)Thierry Tanze
I would like to have the service back please.
Last invoice with status "cancelled" is 1155176
Thanks.]]>1can i upgrade to more ips plan?Sat, 27 Jan 2018 08:13:18 +0000https://forums.xvmlabs.com/threads/can-i-upgrade-to-more-ips-plan.446/
https://forums.xvmlabs.com/threads/can-i-upgrade-to-more-ips-plan.446/invalid@example.com (ykjsw)ykjsw
two ips now,
can i upgrade to 7ips plan

Thank you!]]>2Due to high CPU usage, server's CPU clock is currently being limited.Tue, 26 Dec 2017 05:57:37 +0000https://forums.xvmlabs.com/threads/due-to-high-cpu-usage-servers-cpu-clock-is-currently-being-limited.443/
https://forums.xvmlabs.com/threads/due-to-high-cpu-usage-servers-cpu-clock-is-currently-being-limited.443/invalid@example.com (YuLin Chen)YuLin Chen
Once load is reduced to levels described in our Terms of Service, this limitation will be automatically removed within 60-120 minutes.

If your application requires more CPU time, we suggest upgrading to a better plan. Please contact helpdesk for instructions on how to upgrade your server.
Upgrades are performed seamlessly without data loss and without downtime.

Thanks.]]>1Node ID: v727 VPS ID: 48911 high loadTue, 24 Oct 2017 21:33:43 +0000https://forums.xvmlabs.com/threads/node-id-v727-vps-id-48911-high-load.440/
https://forums.xvmlabs.com/threads/node-id-v727-vps-id-48911-high-load.440/invalid@example.com (Gregor)Gregor
can you please help me. i just want to login via ssh and download all my data and close down my accout.

thx!

US, California Node ID: v727 VPS ID: 48911

Status:Running (68 processes; LA: 1.83/15.08/30.34)
Due to high CPU usage, server's CPU clock is currently being limited.
Once load is reduced to levels described in our Terms of Service, this limitation will be automatically removed within 60-120 minutes.]]>1Can you change one or all of the IP for meMon, 23 Oct 2017 06:31:58 +0000https://forums.xvmlabs.com/threads/can-you-change-one-or-all-of-the-ip-for-me.434/
https://forums.xvmlabs.com/threads/can-you-change-one-or-all-of-the-ip-for-me.434/invalid@example.com (bg7758)bg7758
107.182.186.24
107.182.186.102
107.182.187.166
107.182.190.194]]>2Please check my vps network connectionThu, 19 Oct 2017 02:49:17 +0000https://forums.xvmlabs.com/threads/please-check-my-vps-network-connection.439/
https://forums.xvmlabs.com/threads/please-check-my-vps-network-connection.439/invalid@example.com (hutuba)hutuba
it can't be access here from mainland china. but, it can be accessed last month. so can you assign new ip for my vps. or check the issue?@dcc