This guidance manual and the accompanying modules and financial models are an output of phase two of the Town Water Supply and Sanitation Initiative (TWSSI). Together they comprise volume 2 of the TWSSI. The guidance manual provides advice about how to... See More +This guidance manual and the accompanying modules and financial models are an output of phase two of the Town Water Supply and Sanitation Initiative (TWSSI). Together they comprise volume 2 of the TWSSI. The guidance manual provides advice about how to implement a business planning approach for town water services. It is based on principles established during phase one of the TWSSI, as set out in the first volume reports, principles of town water supply and sanitation and the guide to strategic planning for improved sanitation in small towns. The guidance manual and modules have been refined on the basis of lessons learned through pilot studies in selected towns and working with local advisors in Tanzania and the state of Maharashtra (India). It is hoped that the business planning approach can be used in other countries and states to support programmes of work-based learning that help to build local capacity in the town WSS sub-sector.
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