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Budapest in winter - Review of Ibis Budapest City

Budapest in winter

The Ibis Budapest city was undergoing some renovation in its lobby when we arrived. Greeted by a warm welcome at the reception desk. The staff was very helpful in pointing out the attractions of the city especially the Christmas markets. The room was very comfortable and bigger than we expected. The restaurant nearby with live music in the evening was another plus for our stay in the city.More

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Stayed: December 2013, travelled as a couple

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Sleep Quality

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Ask odessa65 about Ibis Budapest City

1 Thank odessa65

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Richard S, General Manager at Ibis Budapest City, responded to this reviewResponded 9 January 2014

Dear Odessa65,We very much appreciate your nice review regarding your stay at ibis Budapest City. It is extremely pleasing to hear you found our staff helpful. Sincerely hope we can welcoming you back in our freshly renewed hotel - maybe for a summer vacation? ! Kind regards,Richárd Siklósi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Our family stayed here for a 1 night as part of a tour. Hotel has a good location, close to shops and walking distance to some attractions and good value restaurants. The shops closes early so we weren't able to explore that much but if you explore during the night, I would suggest don't go on your own. The room and bathroom was very very very clean and comfortable. Staff were very polite, helpful and accommodating. Breakfast was ok. Overall, we enjoyed our stay here and if we come back to Budapest, we'll definitely come back to this hotel. Good value for money!

Stayed: October 2013, travelled with family

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Ask Uberfab about Ibis Budapest City

2 Thank Uberfab

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Richard S, General Manager at Ibis Budapest City, responded to this reviewResponded 12 December 2013

Dear Uberfab,We very much appreciate your valuable feedback regarding ibis Budapest City. It is our pleasure that you had nice and comfortable stay with us. Sincerely hope we can welcome you back in our hotel.With kind regards,Richárd Siklósi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

I simply came in to ask for directions to another hotel nearby. The man at the front desk went out of his way to draw detailed directions on a free tourist map, repeat it for me several times, and answer my questions. If he wasn't working, I thought he might even come walk with me to my destination! I have never received such a level of customer service with mere directions. I was highly impressed. Would definitely stay here if I come back to Budapest.

Stayed: November 2013, travelled solo

Service

Ask Sam M about Ibis Budapest City

Thank Sam M

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Richard S, General Manager at Ibis Budapest City, responded to this reviewResponded 12 December 2013

Dear Sam M,Thank you for your taking the time the write a review about ibis Budapest City. We are extremely pleased that you found our customer service remarkable. We hope next time we can welcome you in our hotel if you come to Budapest.With kind regards,Richárd Siklósi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We stayed for whole 2 weeks on business , in a Twin room,this September. Location is very good , as we took airport bus 200E followed by metro M2 line and hotel is just 2 minutes' walk from metro / subway station.

The toiletries are OK and the the water pressure in the shower is strong. The room provided is spacious and quiet ( as we were given one with courtyard view). The reception staff are friendly and helpful in suggesting sightseeing spots and transports, and the cleaning maid kept out room clean and tidy. The continental breakfast buffet is all right, with ham, cheese, 2-3 hot plates daily (like porridge/ congee, spaghetti/ rice,..), various bread rolls, various types of fruits and salads,...

On this business trip , we felt energetic as we had good sleep as well as splendid breakfast. We spared some time during these 2 weeks to spots on Buda sides like Royal palace, National gallery as well as spots in Pest side like Hero's square, .. ..We enjoyed our stay in the hotel and would come back to this hotel next year when having another business trip here. It is Value for money.

Stayed: September 2013

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Ask T S L about Ibis Budapest City

3 Thank T S L

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Richard S, General Manager at Ibis Budapest City, responded to this reviewResponded 27 November 2013

Dear T S L,

Let me thank you for your valuable feedback posted on TripAdvisor regarding your stay at ibis Budapest City. I am truly glad that our hotel and the services met with your expectations.We are honored for choosing our hotel and we cannot wait to welcome you back on future occasions!

Sincerely,Richárd SiklósiGeneral Manager

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC