9 Using the Softkeys Press the button beneath any softkey to select that function. Softkeys change depending on the feature in use. Select the more softkey to see more softkeys. Softkeys: first screen Softkeys: when more button is pressed

10 Answering an Incoming Call Lift the handset Press the Headset button Press the Answer softkey Press the line button for the incoming call Line Buttons Handset Softkeys Headset

11 Putting a Call on Hold Press the Hold softkey Hold Softkey To return to the call, press the Resume softkey Resume Softkey

12 Muting a Call Press the Mute button caller will not be able to hear you To unmute, press the Mute button again

13 Answering a Second Call While on the first call: Press the Answer softkey. This places the first call on hold. To resume either call: Press the Scroll key to select the desired call Then, press the Resume softkey. Softkeys Scroll

14 Transferring an Incoming Call Press Transfer softkey. Dial the number that the call will be transferred to. Press the Transfer softkey again, or Wait for the party to answer so you can announce the call, and then press the Transfer softkey. Transfer Softkey

15 Making Conference Calls Place a call between 2-to-5 other phones and yourself. Place the first call Press the more softkey, then, press the Confrn softkey. Dial another telephone number. When the next call is answered, press the Confrn softkey to add this person to the conference call External parties drop if all internal participants leave the call Conference Softkey More Softkey

16 Join a Conference Use the Join softkey to turn 2 separate calls into a conference call: Press the Join softkey on one of the calls. Join can include more than two calls, which results in a call with three or more parties To choose an active or held call, highlight the call and press the Select softkey A checked indicator displays next to a selected call on the phone

17 Join a Conference The call that initiates the Join automatically gets included. The active call gets included even if not selected

18 Forwarding all Calls Press the CFwdAll softkey Enter the telephone number to which you want to forward all your incoming calls (internal only) To Cancel, press the CFwdAll softkey CFwdAll Softkey

19 Immediate Divert (idivert) To activate idivert: While a call is ringing your phone, press the idivert softkey The call will stop ringing and immediately be directed to your voic greeting Softkeys

20 Do Not Disturb (DND) Incoming call information is displayed on the phone s LCD screen but the phone will not ring To activate DND: Press the DND softkey To remove DND: Press the DND softkey again Softkeys

22 Parking a Call Store or "park" a call at a specified number and then use another phone (a phone in someone else's office or in a conference room) to retrieve the call During an active call, press the more softkey twice, then press the Park softkey The display shows the number to which the call is parked Make a note of the Call Park number and then hang up To retrieve the parked call from another Cisco phone, dial the Call Park number at which the call was parked

23 Parking a Call The Call Park number will display for 60 seconds then park the call on that extension for 3 minutes After 3 minutes, the call will ring back to the first extension If no answer, the call goes to voic of the user who parked the call Note: the call park number range is 108[01]X, 108[23]X, 108[45]X

24 Call Pickup Group Allows you to pick up incoming calls within your own group (a group is any organization of phone extensions) When an incoming call is received on an extension that belongs to the same group as that of your phone: Go off-hook on any line that has a Call Pickup group associated with it Press the more softkey and then the Pickup softkey Press the Answer softkey Note: if you presently use Call Pickup, you will continue to have this feature with your new phone

25 Feature Buttons By the end of this section you will be able to complete the following: Adjust volume View call logs Search an extension using Corporate Directory Change ring type

26 Footstand Adjustment Allows you to adjust the angle of your phone base

27 Adjusting Volume Ringer Volume While your phone is idle, press the volume bar up or down until desired volume is reached. Volume is automatically saved Handset/Speaker Volume While you are on a call, press the volume bar up or down until desired volume is reached Press Save soft key to save this setting

28 Using Directories Select the Directories button to view call logs 2. Missed Calls 3. Received Calls 4. Placed Calls To erase call logs, press the Clear softkey while in the Directories screen **Maximum of 32 records is stored in each call log

29 Using the Directories Button Select the Directories button and scroll to Corporate Directory Search for a listing by entering letters of your keypad, you may enter a partial name To view entire directory, select Search key

30 Placing Calls from Directory To place a call from any directory: Use the scroll button to select the record Press the Dial softkey The number is dialled for you Press the Exit softkey up to three times to exit the Directory menu

32 Using Voice Dial Use the Voice Dial button on your phone to dial an employee: Press the Voice Dial button Speak the name of the person you wish to dial The system dials the number for you Note: use this feature to dial other employees only, not departments

Cisco IP Phone Training 8/26/15 Using your Phone This document will provide information on the following: Introduce you to your phone Place, transfer, forward, park and pick up a call Set voice mail passwords

Using the Cisco IP Phone System Chapter 0 The Cisco IP Phones 7970 and 7960G are full-feature telephones that provide voice communication over the same data network that your computer uses, allowing you

Setting up & using your IP Telephone Version: 1.8 Last Edited: 09/02/15 Welcome to your new IP Telephone! In order to help you get acquainted with your new phone this helpsheet provides a basic description

St. Paul Public Schools IP Phone Quick Reference Guide Phone Operations Place a Call Internal call: dial the 5-digit extension number External call: dial 9 + the number Pick up the Handset, press the line

Cisco Unified Communications System End-User Guide Version 1.0 Revised July 25, 2012 Customized for Neptune School District Note: Information in this document is drawn from Cisco documentation. These guides

Quick Start Guide (79xx Series Offices) Congratulations on your new phone!! GCSD has upgraded the entire phone system to a modern VOIP (voice over Internet Protocol) system. The biggest things to be aware

CISCO IP PHONE 6945 Series User Guide Notes Page 15 VOICE MAIL Setting up Voice Mail for the First Time: Press the messages key on your phone. Follow the recorded instruction to record your name, record

An Overview of Your Phone Cisco Unified IP Phones are full-feature telephones that provide voice communication over the data network that your computer uses, allowing you to place and receive phone calls,

VoIP Phone System South Central College installed a new high tech phone system in July of 2005. This system communicates across the network rather than using traditional phone wiring. The technology, known

CHAPTER 3 Using the Cisco IP Phone 7940/7960 Your Cisco IP Phone 7940/7960 provides features you might not have had before on an office phone. You can learn how to use these features by exploring the available

User Guide for Cisco Unified IP Phones 7961G and 7941G Common Phone Tasks Softkey Definitions View online help on the phone Press. Place a call Redial a number Switch to the handset during a call Switch

Telephone User Guide 9404 and 9408 Models May 2013 Introduction - the 9404 and 9408 Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, a History

Avaya 9608 IP Phone Quick Reference User Guide The phone supports 24 programmable call appearance/feature buttons. The labels for these are displayed in the main display and can be controlled by the adjacent

Basic Call Handling You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Placing a Call Basic

South College VOIP Phone Training Some of the components of your new telephone system are Cisco IP phones (Series 7945/7962), Call Manager and Unity Express Voice Mail. Some employees will have 7945/7962

2616 TELEPHONE The 2616 Telephone is a multi-line, digital, business phone that has a display. The display provides additional information such as the telephone number calling and the building and room

For enquiries and service appointment, please call CSC Help Desk at 3442 7658 Warning: Do not unplug, remove or change the location of IP phone yourself. Otherwise, network interruption may be resulted.

1 Proprietary to CPCS 1608 Document CALL HANDLING FEATURES PLACING A CALL To Place an Outside Call Lift the handset and dial the number. To place a call using a headset, press the Headset button and dial

Overview of IP Phone 1 Handset Pick up to place or answer a call. 2 LCD Screen Displays date and time, phone station name, line extensions, and soft key options. 3 Line Keys/Additional Line Keys Indicates

There are two types of IP phone being used in the Student Residence, Jockey Club House and To Yuen Building: Cisco IP Phone 7910 in SR01 SR03, Jockey Club House and To Yuen Building Cisco IP Phone 7912G

To ensure the functioning of the site, we use cookies. We share information about your activities on the site with our partners and Google partners: social networks and companies engaged in advertising and web analytics. For more information, see the Privacy Policy and Google Privacy &amp Terms.
Your consent to our cookies if you continue to use this website.