Privacy Statement

In this privacy statement, “MicroAge” includes all MicroAge locations, or any franchisees, affiliates or subsidiaries of TMN Systems Inc.

MicroAge respects the privacy of visitors to this website. Your personal information is collected, used, and disclosed by MicroAge only in accordance with applicable privacy legislation. Personal information is defined as information about an identifiable individual, with the exception of business contact information such as a job title or work-related telephone number, postal address, or email address.

By accessing MicroAge’s website, you consent to our collection, use, and disclosure of the information you provide.

This privacy statement deals with personal information collected through MicroAge’s website. Inquiries pertaining to MicroAge’s privacy practices should be submitted by email to privacy@microage.ca.

Information Collection and Use

If you request information, products or services, enter a contest or respond to a promotional offer, questionnaire or survey, you may be asked for personal information. We value your privacy and will keep such information secure. However, we reserve the right to disclose information where required by law; at all times to comply with valid legal processes such as a search warrant, subpoena or court order; to protect MicroAge’s rights and property; or during emergencies when safety is at risk.

MicroAge may decide to use your account information and transaction history to generate statistics and reports for internal use, as well as to offer you products and services by telephone, regular mail, or email.

If you wish, you can ask that your personal information not be used for marketing and promotional purposes. This can be done online when you initially provide the information, or by notifying us in writing at a later date.

Information That Does Not Identify You

MicroAge may share non-personal or summary information that does not identify you with advertisers, partners or other third parties.

MicroAge logs certain technical information from your computer’s web browser when you visit us on the Internet. This information includes your Internet address, the address of the website you are coming from, the amount of time you spend visiting our website, the pages visited, the operating system and web browser software you use, and, if you link to us through a search engine, the keywords you use to find our website. The logs do not record personal information, can be accessed only by MicroAge, and are used solely to track visits to our site and improve its content and layout. MicroAge never attempts to tie this information to particular individuals visiting our website, unless that is necessary for investigating a security breach.

When you visit our website, you are assigned a temporary text file called a cookie through your web browser. It is placed on your computer for programming purposes only and enhances your use of the site by providing a unique identifier as you move from page to page. If you use the search engine, it remembers the keywords you enter. The cookie is never redirected to servers outside MicroAge.

Disclosure and Retention of Your Information

The personal information you provide through our site is never disclosed to third parties without your consent. We do not sell or trade your personal information to other organizations or companies, and it is shared with others only in the ways explained to you at the time it is disclosed.

The account information you provide is stored in our secure databases. You must notify us in writing if you no longer want us to maintain your information.

Accuracy of Your Information

MicroAge relies exclusively on you for its information about you, except for obtaining independent verification of credit card information. To ensure that you are kept up-to-date on the products and services we offer, and that there is no interruption in our communications with you, please contact us to advise us of any changes in your information or if you wish to confirm the accuracy of the information we hold.

How Your Information Is Kept Safe during Transmission

MicroAge strives to provide a secure online environment for the transmission of personal information such as credit card details, usernames, and passwords. Information sent to our website is received by a secure server that encrypts the information before it is sent to us. All data collected is protected against unauthorized access.

Contacting MicroAge

MicroAge accepts responsibility for the management and confidentiality of the personal information it collects through its website. By providing this privacy statement, MicroAge pledges its continued commitment to protecting the information you give us. We regularly review our online information-handling practices to ensure that we are abiding by this privacy statement. If you believe that MicroAge is not abiding by this privacy statement or have concerns about MicroAge’s online information-handling practices, please contact us by email at privacy@microage.ca. Your concerns will be addressed promptly.