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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

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JamesMcGuinness1979

Ballinacurra, midleton, Cork, Ireland

1635

Great hotel, rock solid

I have stayed in this hotel four times and it is just great. The staff are very friendly and helpful. The rooms are very comfortable, the food is very good for the hotel type and with breakfast included it is a must.I stayed in premier inn once while in burton and it was a terrible hotel, went straight back to holiday inn. Great tv channels, ironing facilities, onsite restaurant and free parking. Will always come back when in burton.Could not fault it.More

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Date of stay: July 2016

Room tip: Never had a bad one

Trip type: Travelled on business

Value

Location

Service

Ask JamesMcGuinness1979 about Holiday Inn Express Burton-upon-Trent

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Alan N, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this reviewResponded 26 July 2016

Thank you for your excellent review of the hotel. I was pleased to read that we consistently meet and exceed your expectations!!

We look forward to welcoming you back on your 5th visit to the hotel.

Kind regards

Alan NorthernGeneral Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Stayed for one night while visiting Burton on Trent. Easy check in, nice room. Excellent, helpful staff. Good breakfast. Only slight criticism is we had a lot of traffic noise from the road throughout the night, although I'm sure we could have moved if we had asked. Would recommend.

Date of stay: July 2016

Ask Mav2008 about Holiday Inn Express Burton-upon-Trent

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Alan N, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this reviewResponded 18 July 2016

Thank you very much for your review of the hotel following your stay with us. I was pleased to read that on the whole you were happy with your experience. However, I was sorry to learn that the noise from the nearby road, did disrupt your sleep somewhat.

I do hope that this experience does not deter you from using the brand, and indeed the hotel in the future, as we do have rooms on the other side of the building.

Kind regards

Alan NorthernGeneral Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Holiday inn express, one night, it's the same brand hotel, but functional and clean, breakfast basic but fair, staff very polite and helpful.

We are IHG members so points bonus as part of booking is recommended if you are with IHG rewards. Free drink was a bit mean only one of us in party.

Date of stay: July 2016

Trip type: Travelled as a couple

Ask Ali W about Holiday Inn Express Burton-upon-Trent

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Alan N, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this reviewResponded 18 July 2016

Thank you for your great comments following your stay with us, I was pleased to hear that you enjoyed your stay with us.

With regards to the complimentary drink on arrival, this is a benefit for Gold & Platinum Elite IHG Rewards Club members, and as per the terms and conditions, this benefit is applicable to the Rewards Club member only and not everyone in the party.

We hope to see you back at the hotel soon.

Kind Regards

Alan NorthernGeneral Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Stopped off here on the way home from Somerset. Big mistake. The handle on the window was broken so we could not close it and with this hotel being on a very very busy main road it was really noisy therefore we hardly slept because of traffic noise. If you stay at this hotel ask for a room on the opposite side of this road. We complained in the morning and were compensated which we accepted. Apart from this the breakfast was lovely and the staff were friendly and helpful. Another complaint was the room was very small considering there was a double sofa bed as well as a king size bed. We have stayed in Holiday Inns a lot and this was the smallest room we have ever had when there has been three of us.

Room tip: Ask for a room away from the main road

Date of stay: July 2016

Trip type: Travelled with family

Value

Rooms

Service

Ask annesmith0211 about Holiday Inn Express Burton-upon-Trent

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Alan N, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this reviewResponded 15 July 2016

Thank you for your review of the hotel following your recent stay with us. I was sorry to learn that your sleep was disturbed due to the broken window latch. I will certainly get my maintenance department to look into this once I have determined the room number.

With regards to the bedroom size, we are a Holiday inn Express and not a Holiday Inn, and the room sizes do tend to be slightly smaller.

On a positive note I was pleased to hear that you enjoyed breakfast, the most important meal of the day!!

Kind regards

Alan NorthernGeneral Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

A clean, spacious family room with double and sofa bed for 2 adults, 2 children. The en-suite was a good size and again, clean. Breakfast was as advertised a few hot items but mainly continental with a wide selection of cold items. Coffee was nice too. Overall, a good budget hotel.

Date of stay: June 2016

Trip type: Travelled with family

Ask Butlerfamily4107 about Holiday Inn Express Burton-upon-Trent

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Alan N, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this reviewResponded 12 July 2016

Thank you very much for your review of the hotel. I was pleased to read that everything was to your satisfaction for yourself and your family. We hope to see you again on your next visit to Alton Towers!!

Kind Regards

Alan NorthernGeneral Manager

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC