News

Lagos, Nigeria; December 3, 2018: Nigeria’s leading Electricity Distribution Company, Ikeja Electric Plc (IE), has won this year’s edition of SERAS Innovation Prize at the SERAS Awards held last Saturday, December 1, 2018 at the MUSON Centre, Onikan, Lagos.

The DisCo bagged the prestigious award, which was keenly contested by Union Bank Plc, ISON BPO, Access Bank and Data Jaja, in a category that focused on innovative and sustainable ideas with positive environmental impact on society. (more…)

Lagos, Nigeria; November 26, 2018: As a novel approach to safety practice in the energy sector, leading electricity distribution company, Ikeja Electric Plc (IE), has launched a professional Quality Health, Safety and Environment Academy (QHSE) tagged i-Empower, to deepen her culture of safety among employees and also eliminate the risk of fatality arising from electricity accidents in her network.

The Academy is an intensive and highly impactful empowerment initiative developed as part of the company’s long term sustainable knowledge and expertise transfer program designed to empower passionate and dedicated staff who have indicated interest in becoming Safety Ambassadors for the company. (more…)

Lagos, Nigeria; November 23, 2018: Leading Electricity Distribution Company, Ikeja Electric Plc (IE), has won two prestigious awards – Corporate Pacesetter (Power Sector) and HSE Campaign of the Year awards, in recognition of its HSE Initiatives and innovative approach in educating Nigerians through the use of its proprietary Power Play game.

The awards were presented to Ikeja Electric at the 2018 Nigeria Safety Award for Excellence (9jaSAFE Award), a respected body set up to recognize the outstanding performances/initiatives of companies/organization, Individuals/groups, Schools/institutions towards promoting and raising safety consciousness. (more…)

In line with our commitment to strengthen network infrastructure and reinforce operational efficiency, Ikeja Electric has rehabilitated and commissioned its Agege Injection Substation 33KV/11KV Switch Gear Panel ahead of the stipulated time.

The project, which was delivered and commissioned four days earlier than scheduled, impacts supply to several customers in and around Abule Egba and Akowonjo Business Areas, and as such had been ranked as “top priority” by the leadership of Technical Department.

The obsolete switch gear had been responsible for serial tripping, faulty panels and forced an inadequate relay management system which was of critical safety concern to the organization.

Chief Technical Coordination (CTC) Engr. Sunday Oyewole, expressed satisfaction at the delivery of the project, noting that the upgraded facility would improve service delivery to customers and also meets recommended safety standards.

“We must commend the project managers who worked here. That they could deliver this earlier than expected is no mean feat. I also commend customers because dutiful payment for energy consumed helps fund such projects and the more we accomplish projects like these, the stronger our network becomes, which ultimately improves our service delivery”, Engr Oyewole concluded.

The loyalty program designed to reward and appreciate customers with track record of consistent payments reflects IE’s customer focused strategy as it progressively evolves into a world class energy company.

The reward program will see the Disco give away over =N=1m in energy to customers across its network. (more…)

Lagos, Nigeria; Tuesday, October 30, 2018: For its strict adherence to high safety policy and commitment to safety of life, Ikeja Electric Plc (IE), Nigeria’s leading Electricity Distribution Company has been honoured with the 2018 WSO-NG Concerned Organization of the Year.

The award, which was presented by the World Safety Organizations (WSO), an International Association of HSE Professionals, is in recognition of IE’s outstanding dedication and support to ‘Making Safety A Way Of Life.” (more…)

The newly unveiled office is an upgraded facility designed to deliver positive experience to customers. It offers prompt attendance to clients’ queries with a highly effective Point-of-Sales self-service, fully automated Electronic Queue Management System (EQMS) and well-trained Energy Sales Representative.

Chief Executive Officer, Ikeja Electric, Dr. Anthony Youdeowei, while speaking at the commissioning recalled that the company in 2016 had promised to explore ways to improve supply, service and infrastructure for customers in Ikeja GRA.

He said: “The promise of providing dedicated and premium power to GRA is already materializing. Customers in this vicinity will no doubt feel the positive impact of this state-of-the art office which has come to complement our efforts to boost power supply in Ikeja GRA. As I speak with you, the quality of supply and service has improved tremendously as envisaged. Looking into the nearest future, we are working towards ensuring a 24 hour supply for residents of Ikeja GRA.”

He revealed that a dedicated team was created for prompt fault clearing and maintenance of Distribution Transformers, thereby reducing downtime and achieving optimization of installations. This according to him has also helped the company to sustain the efficiency required to boost service delivery in this community.

According to him, Ikeja Electric has achieved 95 percent metering deployment on the distribution transformers. He said the company had increased the momentum in meter deployment across IE’s network. Mr. Youdeowei expressed optimism that the exercise will further bridge the metering gap and evidently reduce the incidence of estimated billing.

“Let me also use this medium to debunk some of the misinformation in the public space that we sell meters for N100,000. Please note that meters from Ikeja Electric are free and you do not have to pay for them. Based on business considerations, our strategy to metering is based on feeders and once it is the turn of your feeder, all customers on that feeder will be metered at no cost. I solicit the assistance of our friends from the media to help us cascade this news to the public and provide the clarity,” he clarified. (more…)

Nigeria’s leading Electricity Distribution Company, Ikeja Electric Plc (IE), in collaboration with one of its business partners, XT Monitor Ltd, has organized a four-day medical outreach for the benefit of communities within its network.

The outreach, which focuses on the prevention and management of non- communicable diseases with special attention to diabetes and hypertension amongst others, is facilitated by a United States Medical Mission (USMM) comprising five medical specialists and is providing free treatment to over numerous beneficiaries.

According to the Head of Corporate Communications for Ikeja Electric, Felix Ofulue, the exercise was in line with objectives of the company’s Corporate Social Responsibility program which entailed giving back to communities in which it operates, as the outreach will be held across in different locations within its network coverage.

He noted that this initiative, which is happening for the second time in two years, demonstrates IE’s commitment to the wellbeing of customers within its network.

“Firstly, as a responsible business, we are concerned about the wellbeing of our customers. Again, this initiative is also geared towards supporting the efforts of government in providing accessible healthcare to some of the underserved communities within Ikeja Electric’s network. We have a long history of providing medicare and other beneficial projects that is aimed at improving the wellbeing of residents within our network and the outreach will be held across the six business Units of the Company”, he said.

He continued: “You will recall that in the recent past, we have deployed quite a number of healthcare interventions in communities under our network, so another part of the concept is also to stimulate interest and stir other notable institutions to embrace the responsibility of assisting in providing affordable healthcare to the under-served. We are hoping that the residents of these communities will make good use of the opportunity.”

In his own remark, the Managing Director of XT Monitor, Kayode Adeoti, said “the medical outreach aligns with our strategy of engagement with the communities and also provides a platform to demonstrate that we and our principal, Ikeja Electric care for the wellbeing of the customers in the communities where we work. It is our hope that the impact will be significant and far reaching for the beneficiaries”.

Over the years, Ikeja Electric has been socially responsible with provision of life-enriching programs which focus on entrepreneurship, empowerment and medical outreach in its drive to provide value and contribute to human development.

Lagos, Nigeria; October 10, 2018: A new mobile app that will help the prevention of customers and employees against electrical hazard, i-Safe has been unveiled by Nigeria’s foremost electricity distribution company, Ikeja Electric Plc.

The application, developed here in Nigeria by Ikeja Electric, is designed to guarantee customer and employee safety with real-time report on identified safety hazard within the network. The mobile app provides users the platform to take photographs of clear images of any identified hazard, such as leaning poles, sagged wires, exposed underground cables among others and flag such hazards in order to prevent the occurrence of any accident that may emerge from the identified risk.

According to the company’s Head of Corporate Communications, Mr. Felix Ofulue, the idea of developing an app like i-Safe is to consistently elevate its safety standards through several initiatives in order to reduce hazards and fatalities. “Our safety efforts are driven by the value we place on our customers and employees’ safety, which informed the need to introduce an initiative that will showcase our commitment, with a mentality of making safety, a top priority for everyone in order to sustain zero harm to both employees and customers,” he said.
He noted that with the app, identified risks are captured and submitted to the appropriate department and remain trackable until they are rectified and closed out.

The company’s 2018 HSE campaign tagged ‘Beyond Zero’ encompasses series of periodic initiatives including internal HSE training, safety hurdles at the Undertaking Units, contractors’ safety engagement, public safety sensitization programmes on electrical infrastructure and field compliance monitoring among other activities.
“Safety in a high risk sector such as the electricity industry cannot be over-emphasized because if the safety standards are compromised, the resultant effect could be disastrous leading to damage to property and even loss of human lives, so it is imperative for us to continue to introduce programmes that will ensure safety of lives and property”, Ofulue reiterated.

To download and install the app, customers are advised to visit the Google Play store. At the moment, it is only available to Android users but plans are in full throttle to extend the service to iOS users in a very short while.

Over the years, Ikeja Electric has been at the forefront of innovative ideas geared towards protecting the health and safety concerns of customers and employees alike, an achievement that has seen it won several awards for Outstanding Commitment to Health, Safety & Environment at the 9jaSafe Hall of Fame Award in 2016, Health & Safety recognition Award by the Nigerian Institution of Safety Engineers (NISE).

In a brief statement issued by the Head Corporate Communications of Ikeja Electric late Tuesday, Felix Ofulue stated that a fresh batch of meters had been approved for installation in communities in and around Fagba, Ijaiye, Akute, Ifako, Oregun and Ogba. Other areas where installations will take place include PTC, Ketu, Lasunwon and Ajao.

In his remarks, Ofulue said that the effort was a demonstration of the continuous commitment of the company to ensure that customers were all eventually metered. He advised customers to desist from compromising agents of the company with financial inducements, noting that the Meter Service Providers,(MSP) working with Ikeja Electric had been issued metering schedules which they were to follow strictly.

“We want to urge our customers to give our agents the necessary support at all times. The technicians who will visit are well trained and courteous. The installation process may take some time because of the technicalities involved, but eventually it will be done. Let me quickly however advise customers to desist from tampering with these meters, a trend that has been noticed in recent times”. Ofulue concluded.