About the Course

If you aspire to, or currently have responsibility in management, this course is for you.

The course will cover the following topics:

Develop and facilitate team cohesion

Facilitate teamwork

Liaise with stakeholders

You will learn how to consult team members to establish a common understanding of team purpose and responsibilities, develop performance plans, support team members, develop strategies to ensure team members have input into planning and decision making, develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake their required roles and responsibilities, provide feedback to team members to encourage and reward individual and team efforts and contributions, develop process to ensure that issues and problems identified by team members are recognised
and addressed, encourage team members and individuals to participate in and to take responsibility for team activities, establish and maintain open communication processes with all stakeholders, communicate information from management to the team, and evaluate and take necessary corrective
action regarding unresolved issues and problems raised by internal or external stakeholders.