1 answer

I had issues with Maintenance messages yesterday as well. There has been no response from Atlassian as to the unavailability except they said that it looked like our instance was crashing, but they had no idea why and we've not received feedback. I believe it may be due to the issues we started having, attempting to use the Edit in Document feature. We believe that with firefox, it could not render the file and started consuming too much memory (started receiving script errors). That resulted in also users experiencing java heap errors. So, I suspect that the field you have in consuming too much memory, especially on an import, if it tried to pull everything into memory first and then process.

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