If you are travelling on a budget then this is the hotel for you. Hotel has pier/airport pick-up as well as arrange their van for your return trip back to pier/airport. Although this hotel is far from touristy areas, you can always hire a car for touring around at minimal cost (it will cost less than the amount you saved when shying away from expensive hotels).

Data recenzji: 18 grudnia 2017

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6,8

Kang – Singapur

Podróż w większej grupie

Pokój Deluxe

Nocy pobytu: 1. Miesiąc pobytu: grudzień 2017

Wonderful staff and service makes up for the sleepy decor and furniture”

The hotel is a little dated, but I can see how the cleaning staff had put in a lot of effort to make sure the room is as clean and fresh as it can be. The rooms are well-aired and sun is allowed into the room before the guests are checked. The ladies at the reception were always generous and warm with their smiles. Breakfast spread was local and food was hot. Most importantly, my 8 year old slept well through the night and our sinuses didn't act up despite the carpeted floor.

Data recenzji: 05 grudnia 2017

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6,0

SIMON – Singapur

Podróżujący służbowo

Domki

Nocy pobytu: 1. Miesiąc pobytu: listopad 2017

Powyżej Średniej”

Good to stay

Data recenzji: 05 grudnia 2017

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7,6

Dirgahayu – Singapur

Indywidualni podróżujący

Pokój o podwyższonym standardzie

Nocy pobytu: 1. Miesiąc pobytu: czerwiec 2017

Clean, value for money, free shuttle bus to town center.”

Far from city center but no worries, they provide you shuttle bus/car.
Hotel is clean. staff is friendly.

Data recenzji: 01 grudnia 2017

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6,8

Sew – Singapur

Podróż w większej grupie

Pokój Deluxe

Nocy pobytu: 2. Miesiąc pobytu: listopad 2017

Quite and serene environment ideal for a relaxing getaway.”

The free shuttle bus, 24 hour cafe were the best attractions to this place. Buffet is another plus, menu changes everyday.
The friendly and helpful staff make it another plus.

I enjoy my 2 nights stay thoroughly. Everything works reasonably well - wifi, air-con and hot water. The rooms were spacious and equipped with fridge, cable tv and toiletries. The best feature is free pickups from jetty and free transfers to the City.

I enjoyed my stay in pelangi. All the staff is really friendly and their services are awesome. We took the superior room and i think it is too big of an empty space. The room and furnitures are dated though. Not for fussy guests. Opposite the hotel (must cross road). there are few stalls u can eat if u dont want to eat in the hotel. There is nasi padang stall and ayam penyet Ria. The hotel also provide free shuttle services to the tradisional market, matahari mall and ramayana mall. You can ask them. Overall it was a nice 3D2N experince. Keep it up with the services.

Nice hotel, not too expensive and have shuttle bus to bring you to nearest mall. Friendly staff and nice facility. However be careful of mosquitoes. Durinig my stay the barel key door was broken by itself but it took 30min for the staff to be able to open my door again.
I will recommand this place if you are looking for reasonable price hotel.

Data recenzji: 07 listopada 2017

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6,0

Nguyen – Singapur

Podróż z partnerem

Pokój Deluxe

Nocy pobytu: 2. Miesiąc pobytu: październik 2017

Amazing service”

The staffs were warm, friendly and displayed great hospitality. Always willing to address our queries and needs with smiles. The hotel provided transportation to nearby places such as spa or markets free of charge. The facilities were quite old and run down and location was not so convenient.

But waiting for free transport from hotel you must have some patients...because is always wait ! wait and wait !
I

Data recenzji: 24 października 2017

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10,0

Debashis – Singapur

Rodziny z małymi dziećmi

Domki

Nocy pobytu: 2. Miesiąc pobytu: październik 2017

Right place to stay in”

Highly recommended

Data recenzji: 17 października 2017

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10,0

Debashis – Singapur

Rodziny z małymi dziećmi

Pokój rodzinny

Nocy pobytu: 2. Miesiąc pobytu: październik 2017

Awesome Hotel in Bintang ”

I didn’t expect so much what I got from them. All staff are too friendly and food from their 24 hr restaurant are too delicious. No complaints about overall cleaning. As soon as I checked out immigration I found one of their staff was waiting there to receive us even though I forgot to imform them my ferry timing. They provided shuttles as we required free of cost those 3 days. They run a minimart specially evening which food is awful. Swimming pool not as clean as should be but still ok. If I go second time definitely I’ll be there having no doubt. I’m respectful about their staffs for their behaviour like a family visitor to them. In a word five stars are not enough for them !!
Please keep continue if you read my review....

Data recenzji: 17 października 2017

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4,4

Kim – Australia

Podróż z partnerem

Pokój Deluxe

Nocy pobytu: 1. Miesiąc pobytu: październik 2017

Ok for just one night”

This is not a resort hotel. The pool is large and gardens around the pool nice. We booked just to transit for one night. The room we were given overlooked the car park and road and was quite noisy. The room and bathroom definitely need updating, very old. However, the staff were all very friendly and caring for the guests. We had a few local dishes for dinner at the hotel and all very nice and good price. Breakfast was just ok.

Data recenzji: 16 października 2017

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7,6

Narendran – Indie

Podróż z partnerem

Pokój Deluxe

Nocy pobytu: 1. Miesiąc pobytu: październik 2017

Worth for your money”

They hosted us very well. They have free shuttle service for tanjong Pinang city Centre. So we can go massage Centre, Mata hari mall and ramayana mall for purchasing. It is having 24 hours restaurant and nice to use the swimming pool. But beaches are too far.

For this price, the services they rendered makes you wonder if you booked a 5 star luxury hotel. From the time you step foot in Bintan till the moment you leave, their sincere smile and friendliness accompanied you all the way. It was amazing for them to great us the moment we stepped out of the ferry (from Singapore), not even past customs yet and a whole line of them waving back in unison when we left. They have a free shuttle to and fro Tanjung Pinang ferry terminal as well as to the city area, such as Matahari mall and Rimba Jaya.
The hotel is about an hour away from the northern beach and will cost you about IDR95,000 to get there. The swimming pool was crowded with student learning to swim when I was there on Friday afternoon, weird experience.
Overall very value for money and stay here if you are keen to explore activities in the area only.

Data recenzji: 26 września 2017

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8,8

Amanda – Singapur

Rodziny ze starszymi dziećmi

Pokój rodzinny

Nocy pobytu: 2. Miesiąc pobytu: wrzesień 2017

outstanding stay with fabulous staff”

stayed here for 2 nights, staff provides excellent hospitality and wonderful treatment. They even prepared a birthday surprise for my dad during our stay. Free transport arrangement (to and fro ferry terminal and city area). Free buffet breakfast with plenty of choices and delicious food to start the day right. Highly recommend to stay here if you are visiting Bintan. An experience not to be missed.

Data recenzji: 25 września 2017

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10,0

Heman – Singapur

Podróż z partnerem

Pokój Deluxe

Nocy pobytu: 1. Miesiąc pobytu: wrzesień 2017

Exercellent”

It would be better if there was a spa

Data recenzji: 22 września 2017

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8,4

vikil – Singapur

Podróż z partnerem

Pokój o podwyższonym standardzie

Nocy pobytu: 2. Miesiąc pobytu: wrzesień 2017

Good Hotel Good Food and Relaxing days”

Very friendly staff, good food even they make custom made food for vegetarian, good swimming pool to relax. Attractions and Logoi beach is a hour by car. Best place for a long weekend relaxation.

Data recenzji: 07 września 2017

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9,2

Aisy – Indonezja

Rodziny z małymi dziećmi

Domki

Nocy pobytu: 1. Miesiąc pobytu: lipiec 2017

Good”

Friendly staffs, big swimming pool, affordable breakfast.

Data recenzji: 06 września 2017

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9,6

Henry – Singapur

Podróż w większej grupie

Pokój Deluxe

Nocy pobytu: 4. Miesiąc pobytu: sierpień 2017

Great hotel, everything we wanted!”

The hotel arranged to pick us up from the ferry port for free, and right from the start all the staff were very helpful and friendly. They provided a free drop-off and pick-up service to anywhere in the surrounding town, and paid transport to the rest of the island.
The free breakfasts were very good, a tasty buffet range of local food, toast with spreads, and a couple of choices of cereal. They also had an egg stand where the chef would prepare eggs for you on request (fried, omelette, scrambled etc), which were included in the free breakfast and which were perfectly cooked every time I ordered one.
The room service and restaurant, both 24 hour, were reasonably priced and included a good range of local and Western food and drink.
The pool was large, pleasant and not too busy. The large verandah at the back of the building was a very nice place to eat meals, but there was also plenty of space indoors to eat.
The rooms were clean, comfortable and the air conditioning was effective enough for me as a Brit to be completely comfortable and cool, though the machine was clearly quite old.
Overall, an excellent stay that was well worth the money.

Data recenzji: 05 września 2017

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8,0

Leandra – Singapur

Podróż w większej grupie

Domki

Nocy pobytu: 3. Miesiąc pobytu: sierpień 2017

Bardzo dobry”

Nice service, tasty food! I would recommend it.

Data recenzji: 04 września 2017

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2,4

Evelyn – Singapur

Podróż w większej grupie

Pokój Deluxe

Nocy pobytu: 2. Miesiąc pobytu: wrzesień 2017

Stay only unless you have lot of times to waste”

Bedsheet got stain, bathroom rack & shower head r rusty, no daily house keeping, the phone never clean as I could smell others' saliva smell, luckily I brought my own dettol. The free pick up is kind of bullshit, first nite we supposed to go for massage, arranged at 8pm then we r going to Matahari first since it was still early, and we told the reception that we wil call for pick up from matahari to spa around 7.30pm; but when we called, the receiption said 8.15pm only can pick up, ok never mind, we tot they ve arranged for us, the car came at 8.15pm, picked up us and other groups, sent them back to hotel; picked up another group; then the driver went to petrol station, found out no petrol, back to hotel for spare petrol; 30 mins gone like that; nvm, we still waiting in the car, then the driver sent the other group to nite market, one hour passed; the spa has closed then the driver called back and informed and sent back us to hotel, one hour in the car. Best part is the next day, we asked the reception to book us another slot for massage, the receptionist said yest I booked and they waited, is it our problem when ur car late? Nvm, then we went for island tour, don't go as it's wasting your time &a money; and we paid for the tour fee, yet we still waiting 30mins under the hot sun after we came back from island tour, the tour guide is their staff, said 10mins, in the end we waited 30 mins... this is not the worse, after we came then we went to nite market, they ve a little food stall there so they said they can help us in calling the pick up when we wan to go back. Ok, around 9.30pm, we asked for pick up, the staff there said they actually going back at 10pm, but they said the car can pick us up first, ok good. But we waited 30mins, the Car nvr come, I checked w them, they said should b coming, another 15mins passed, I called back to hotel, hotel receptionist said the car just went out for 20mins, so what happened to the first 30mins? The end, we waited 1 hr by standi

Data recenzji: 04 września 2017

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10,0

Eds – Singapur

Podróż z partnerem

Domki

Nocy pobytu: 2. Miesiąc pobytu: sierpień 2017

Highly Recommended/Excellent Customer Service”

It is our first time to travel to Bintan to celebrate my husband's birthday and at the same to enjoy our honeymoon as we just got married last month.
The experience we had with the service is precious to remember. The staff made a birthday surprise to my husband, singing happy birthday song with a delicious cake. We were surprised indeed and really touches our hearts.
The location is accessible to other areas especially they have a shuttle bus to drop uou off and pick you up.
The hotel and chalet is very homey that you get to relax.
The hotel amenities might not be as awesome as other hotel, but the value for the money is well spent.
We will definitely come back.
Oh ya, before I forget, they made a lovely design on our room as I have mentioned to them that it is our honeymoon trip, which we truly appreciate indeed.
Thank you and we'll see you all again.
Lots of love,
Jad&Eds

Data recenzji: 22 sierpnia 2017

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5,6

Pusparaja – Malezja

Podróż w większej grupie

Pokój Deluxe

Nocy pobytu: 2. Miesiąc pobytu: sierpień 2017

Hotel and location is good but there is no add value in service”

We book the massage from outside and the security guard over there cheated us by increase the charges and he took the money from the massage girl . We really feel disappointed with his attitude by cheating us by then he getting salary from the hotel. Pleas look into it. Tq

The staff were very friendly and accommodating and provided excellent service.
The restaurant and room service is 24 hours (which is very useful!), and we found the food to be quite good as well (but a bit on the spicy side). The restaurant offered us free prawn crackers and mango in addition to our order for lunch, which was a nice touch.
There is a free shuttle service that takes you to different parts around the town which is very useful.
The hotel itself is a bit old and some of our facilities didn't work (kettle, etc.) but overall this place is great value for money. It has a very homely atmosphere, especially if you manage to get one of the bungalows which overlooks the garden, and makes a great place to relax.

Data recenzji: 28 czerwca 2017

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5,2

Juwana – Singapur

Podróż z partnerem

Pokój Deluxe

Nocy pobytu: 2. Miesiąc pobytu: styczeń 2017

Powyżej Średniej”

No gym :( Pool is okay.

Data recenzji: 06 czerwca 2017

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8,0

Shishir – Australia

Indywidualni podróżujący

Domki

Nocy pobytu: 2. Miesiąc pobytu: kwiecień 2017

Not Bad”

The Pelangi Hotel & Resort is located only 15 min away from Tanjung Pinang Ferry Terminal, and thus is convenient, however there is not much else around; that is, if you want to do something as simple as have a meal outside the hotel, you will have to walk a fair bit, or take a taxi.

Loved the place. The staff was so friendly. I loved the fact that they had a car to drop us and pick us up wherever and whenever we want to go. Also the food was delicious. My friend is vegetarian and they cooked whatever she asked for even if it wasn't on the menu.
The only cons is that the room should be cleaned daily.

I always love to stay in this Pelangi hotel. Excellent in everything - Staff, cleanliness, easy check-in check-out, free conveyance to roam around, 24 hrs food service to room, Big pools. Already been multiple times to same hotel and will continue in future too.

Pros:
Affordable price
Free shuttle service
Food tastes good
Big pool
Big room
Many channels on cable
Friendly staff
Cons:
Far from centre
Dead cockroach in the toilet
Carpet on the lift smells bad
Slow check in
Tiles around pool area very slippery
Few selection for breakfast
No menu inside room for room service

The hotel staff are really helpful in giving out information etc... The hotel also arranges free transport to take us to and fro from shopping malls, markets, spas/massage etc.. We were also very pleasantly surprised to be picked up at the jetty upon our arrival. The boss lady of the hotel even went out all way to buy fresh seafood upon our orders for dinner. The chef in the kitchen prepare excellent food. The room may look a little old especially the toilet. But overall, the room is very clean and spacious. The only setback is the wifi is a little weak at certain room location. I will certainly stay at this hotel again on my next visit!

i will recommend friend to be stay here. but will let my friend know that more careful with rent car”

so far for hotel facilities all are good .. and staff are good too .. cleanliness no comment. journey wise to town car are provided. but if planning to go beach or any resort at bintan it will need to rent a car to go . but need more careful with the driver. before going to bintan or any resort make sure deal properly before hand. else will twist n turn to another way.