First off I scheduled an appointment for service for upkeep. I specifically asked for an time after I get off work, get a call 3 hours prior to appointment stating that the techncian was at my home. Then I got the the run around with scheduling ..after rescheduling I personally checked the door out myself.(.highly skilled electronic & master mechanic) long story short the tech wasn’t there 15 minutes but charged me an hour labor..(4 screws removed from control box) no multmeter or no grease on any of the parts..The service was not completed therefore I did it myself!! I will not recommend this company..and to add tech’s should never complain about working regardless to what time it is!!!read more

Anthony from Overhead Door of St. Louis arrived early and was extremely pleasant to deal with. I explained my door issues and he checked and greased everything promptly also replacing some casters on one door. Overall he went above and beyond in addition helping me set up my app on my phone for the my liftmaster application that a previous garage door company couldn’t accomplish.read more

I have been very satisfied with everything from buying these doors to the installation and a couple repairs. Lightning strike and a spring broke yesterday and they were hear 8:00 this mourning to repair the door. Their guys are super nice , clean and get it done quick and they don’t just do the repair they check out your systems and lubed both my doors , you just can’t ask for any thing more and with a warranty on what was replaced .read more

Overhead Door Co installed our door improperly. When they found out I was using another company for the opener they refused to fix it. They mailed out the missing part and I had to get another company out to install the piece. I do NOT recommend this company.read more

Just after four preschoolers and I walked through the door, a spring snapped and the door crashed down. Grateful to kids who listen, grateful to Overhead Door for rushing out and making it safe again!read more

Wonderful gentleman (Mike) from Overhead Door fixed our recent garage problem a couple of days ago. Fabulous service, came on time, worked diligently until our issue was fixed. We’ve been using Overhead Door for many years and would never even think of using anyone else. This company is GREAT !!! They have always done a wonderful job and let us understand what we were dealing with. ALSO, really good prices. Can’t thank them enough !!!read more

Overhead Door Company installed my garage door in 1999. The spring broke yesterday. I called them about 6 p.m. Their representative set up a schedule for their serviceman to be here between 4-8 p.m. and that he would call as he was on his way. She quoted the approximate cost.I’m happy to report that all went exactly as promised. The serviceman, Larry, was very pleasant to deal with, and appeared to be very proficient in his work, which was completed as promised and for the price quoted.These days it’s always easy to find something or someone to complain about. But, it really is much more pleasing to be able to praise someone for a job well done. Thank you, Overhead Door!read more

I cannot say enough about this wonderfulCompany. Our garage door was stuck half way and falling off the track. We called for an appointment and they showed up within 30 minutes! They were able to fix our door in no time and even changed the bulb for us! They two repairmen did a spectacular job and went above and beyond!! I highly highly recommend this company for all your garage door repairs!! Thank you!!!!!!!!!read more

Great experience. Prompt service. Showed up on time with a call ahead. Very friendly and efficient. Checked out overall setup and made recommendations with no sales pressure – honest opinions. I’ve employed Overhead Door twice and been very satisfied both times. Highly recommend.read more

Truley a professional company. I called at 6:15am and they took my call and had a technician at my house by 11:30am. The technician, Ed was a true Journeymen. A great company to deal with in this age of shoddy service and workmenship.read more

We had an old chain driven garage door opener that was 21 years old, so it was time for it to die. We called late afternoon on August 7th and technician arrived shortly after 10:00 a.m. the next day for the installation of the new belt driven operator (which I would definitely recommend-very quiet and better warranty.) From the customer service agent to the technician I could not have asked for anyone more pleasant and professional. 5 Stars +read more

We bought and had installed a new front door by Overhead Door Company. The salesman did a great job guiding us through the decision process. The installers were professional and skilled. Our new front door is attractive and really adds to the curb appeal of our homeread more

Disappointing that they want to charge you an $89 service fee to replace a $35 wireless garage door opener that is under warranty. That was the final solution I got after about 10 min of “let me talk to my manager”.read more

Several weeks ago, we had a door and opener installed at my Mother’s house by Overhead Door. The service technician’s name was Mark Gantner and I just wanted to let you know what a courteous, experienced professional he was during the visit. His work was 1st rate. There were a couple of problems that he had to deal with and after he was done you couldn’t even see where they had been. He installed the door and opener in about 5 hours, it would have taken my husband two days. Thank you for hiring such great people!read more

Had an appointment to get the rubber strip replaced on my garage door today. Waited all day and they never showed. I called them twice during the day and they assured me the technician was on his way. I called again at 5:30 and was told “You were somehow missed,The technicians have gone home.”No explanation given. Stayed home all afternoon waiting for this appt. that never happened.read more

The service technician was prompt, professional and helpful. However a month after his service call we started having the same problem again. The door closes intermittently. It’s getting gradualy worse to the point it was when we had them out before. I’m hesitant to call them back out. I’m looking for someone who can fix this properly.read more

I had Overhead Door out to give me a spring tuneup on my garage door. The service tech arrived at the time promised and immediately went to work. He explained what was being done and made all the adjustments on the door. He then also checked out the opener and made the necessary adjustments on it to make the operation as smooth as possible. He then tested everything to make sure it was perfect. To finish he supplied two new batteries for the remotes. The door runs much quieter than before. I am very pleased with the service.read more

Chris from overhead door just replaced the broken springs on the garage door. Chris was polite and professional and checked out the garage door for any other problems. He gave me an estimate on getting the rubber seal at the bottom of the garage door replaced. He also fixed the light on the garage door opener which hasn’t worked in over a year! Finally he oiled all the hinges on the garage door and it is so much quieter now. I just wanted to say thank you very much for a job well done!read more

Bob came out and replaced the springs on our garage door at our condo, we have been here just 3 months. It made lots of noise when it went up in the morning. Noise is gone. Bob kept me informed of things he noticed on all parts of the opener, rail assembly etc. We had Overhead Door help us out last year at our other residence. They did a great job there as well. Friendly servicemen and reasonable pricing. Some like to complain about paying $200 $300 or whatever to replace parts, but if you want it done right and safely, Overhead Door is the place to call (or go online and schedule an appt like I did). Thanks Bob! Thanks OHD!read more

I had an excellent experience after a storm when I lost electricity and a technician came to help me engage the mechanism again. I wasn’t sure how to get it working and he explained how to manually operate the door and how to restore it to automatic. As a senior citizen I needed that help. I also had him do the annual maintenance while he was here. He came early and was very efficient.read more

Last Sunday went to close garage door and heard a thud so I looked inside and saw that one of the springs broke. So I waited till Monday morning and contacted Overhead Door, what a mistake. To replace two springs and grease the track, less than thirty minutes $245.35. Found out tonight I could of gotten the springs from Grainger for 1/5 of the cost and replaced them myself. When the door is up there is no tension on the springs so it’s not like the other type of spring that is located above door and will tear ya up if you don’t know what you’re doing. I will NEVER use Overpriced-Overhead Door again. Very dissatisfied.read more

Very impressed. Door spring broke today on my garage door. We called them around 9:30 and they were at our house 5 hours later. Ed had our garage functioning like new in about an hour. I don’t do reviews that often. Unless I’m overly or under impressed. Well done.read more

I can not speak highly enough of this company. We order a custom door to replace our ancient garage door that was too large for our opener. The company was professional and courteous. The installer (Dave) was super nice. He gave me updated as he was installing. When he was done, he packed up all of the old door and swept our garage! Our new door is silent, even and beautiful. Completely changed the look of the house. We love it! We will definitely recommend to anyone looking for a reliable companyread more

I’m very happy with the service I received from Overhead door. Was supposed to be here between noon and four. Called me first thing this morning and wanted to know if they could install earlier, my answer was yesssss, was there within an hour. THANKS Overhead door. Forgot to mention that the communication was also excellent.read more

Our garage door spring had broke , I called them Friday afternoon around 3pm scheduled a service call for Sat. The dispatcher told me they can fix it, no problem. She told me the window of time…..would be 12 noon till 4 p.m., no problem. I came home early to cover for the time my wife had to leave to run kids around. I work on Saturday, my wife had a lot of running around to do with our four children being off for spring break.At the very least, someone should have called. My dog didn’t get to go for his walk on a beautiful day. It was a waste of four hours of time on a beautiful day. By reserving an appointment, Overhead door company successfully blocked another door repair company from getting our business. If they were that busy today, they should have not made a promise of being here at my home. This is what I call lousy business practices. Shame on Overhead Door Company!!!!read more

I checked the reviews and these guys had some good ones so I called and they did not disappoint. I called on Wednesday afternoon and they were able to get me in Thursday morning. We had the coils replaced and a new opener installed on our garage door. Philip B, installer, was on time, very professional, and the service was at a reasonable price. I would highly recommend them and Philip.read more

Could not have ask for a better company to do the job. If needed in the future they will be the ones I call. I called in the morning and they were here to do the job within a few hours. I would recommend them to anyone needing to have a garage door worked on. Prices are better than what I would have expected. Kudos to this company. Very professional workers.read more

We had an issue with our 2 car garage door not opening and closing correctly. I tried to do the work myself and messed the cable, spring tension. I ended up causing more of an issue. I called overhead door and was told they had a 2pm to 6pm available tech come out. Ed came out and by around 2pm and got the issue fixed in less than an hour. Ed suggested replacing the tension springs as they were close to the end of their life but was not pushy as we didn’t wish to have it done right now. He noticed the weather stripping was in need of replacement and offered to replace it. We decided to replace it. Definitely recommend Ed and Overhead Door for your repair service needs.read more

I have used Overhead door twice for my home once for a door replace for damage from a car and then again for both doors replaced from Hail Damage. I have garage door openers on both doors from them as well one is brand new and one is easily 15 years old. They work Awesome! The new doors are just beautiful! We got the insulated doors with decorative glass and we just love them. Great service and very clean. We also have the key pad which we love and the openers are super quiet. I do refer everyone i know to you! Thank you.read more

This was my first experience with Overhead Door, having bought a house with one of their openers already installed. I’d heard good and bad about Overhead Door, but my experience with them this morning totally wiped away all bad. The technician was so helpful, friendly, and professional. He explained things, provided excellent care taking tips to both preserve my door and opener AND save me money. He was on time, took his time with the service, and courteous. I figured I’d pay dearly for this service call, but in the end…I was pleasantly surprised that the bill was quite fair and reasonable for the time and work invested. Pair this with the strong and quiet performance of my Overhead Door opener, and I’ll be sticking with Overhead Door.read more

Went with Overhead Door per neighbors recommendation, very happy we did. The sales representative Mark who came out was very polite, honest, and straight forward. We ended up having to order a door so it took a few weeks to come in, but Mark stayed in touch and called to schedule the install when the door came in. I don’t recall the individuals name who did the install, but he did very good work. The new garage door looks great! Would definitely do business with Overhead Door again.read more