Category Archives: Technology

Mark Westbrook

Medical staff office professionals tell us far too often that they would like to buy an automated tool for managing credentialing, but they have to justify it — or even worse — determine the return on investment (ROI) first. They sound like someone who’s just had a sinkhole appear in their front yard. In contrast, others believe they know where to start, citing potential savings on couriers, faxes, postage and paper.

We have found PCCB to be a lifesaver! It’s very easy and intuitive to use, whether building your own forms from scratch or adapting the attached forms to make them your own. Vicki [Searcy] and Wendy [Crimp] were tremendously responsive when we had privileging questions, and they’re a great resource. We had a difficult time updating our general surgery form in the past, but with the reference documents in PCCB, we can now update our form and stay current.

MSOW saves us time in verifying licenses and makes it possible for us to have one staff person – instead of the whole office – manage the licensure process during physician renewals. The individual who manages licensure also has enough time to manage insurance renewals, which is a manual process.

MSOW saves us time in verifying licenses and makes it possible for us to have one staff person – instead of the whole office – manage the licensure process during physician renewals. The individual who manages licensure also has enough time to manage insurance renewals, which is a manual process.

We love PCCB! We simply drag and drop a Morrisey privileging template into our queue. There’s no need to manually change the default settings on the form. We can edit the form on the fly when meeting with our practitioners and print a clean copy. Our practitioners are then able to vet the form with others at our organization and continue to enhance the privileges. Another benefit of PCCB is being able to look up privileges quickly and efficiently and identify any FPPEs that are in process. This helps our operating room staff understand if a practitioner needs to have a proctor with them during their first few months.

Apogee has cut our credentialing turnaround time from an average of about a month for paper processing to six hours for a board-certified physician – and that’s including the credentialing committee approving the application. In addition to meeting our needs in a paperless environment, online applications and reapplications have reduced processing errors since the system only populates what practitioners provide. Practitioners can upload the additional forms we require, reducing the number of faxes and paper copies we receive. I have slashed my postage budget, and use those dollars for continuing education.

Hospitals that are at the forefront of technology are no longer relying on paper medical records for peer review management. Morrisey’s Peer Review Manager is a comprehensive solution for real-time tracking and managing case review activities using a seamless automated work flow. The software allows users to streamline peer case review communications and reporting while helping their organizations drive improved quality outcomes.