Even though companies might have become jaded by the concept of the ‘customer is king’, the truth is that the customer experience in the digital landscape remains fundamental to competitive differentiation....

With the expectation that the number of Internet of Things (IoT) connected devices will grow to almost 31 billion globally by 2020, edge computing has the potential to fundamentally change how organisations benefit from data....

The imminent arrival of multinational data centres in South Africa is attracting increased business interest on how it will deliver value to local organisations. Could this be the year the cloud, and in particular the hybrid cloud...

Increasingly difficult economic conditions are putting companies under pressure to find more efficient ways of streamlining operations. This has put renewed focus on the importance of data analytics as an enabler to remain competitive....

Analysing data has become integral to the success of any business in the digital environment. But despite its importance, there are still those who struggle to come to terms with big data and how to reap the rewards of its associated benefits....