I used to come here on many separate occasions, and let me tell you, the service has not improved. The macarons used to be pretty good, now they are very stingy on the fillings and the sizes are inconsistent. The croissants here are really dry and stale, as the previous reviewer had mentioned. Last time the server girl forgot to write down my coffee was for takeout and instead of making the coffee again, Thomas just poured the cup of premade coffee into a reusable cup, rendering only half filled. I was not impressed since I paid $4 for that latte. The ordering system is so stupid, you order with the server girl, you pay, then you stand off to the side for awhile, until the server girl calls you up. Then you have to push and shove your way through to pick out the macaron flavors that you want. The server girls NEVER pay attention to detail. I asked the manager to put the 6 croissants in a box because I was purchasing them for my friend. Instead of doing that, she made a stupid excuse like, "there's no box for it". And I am like, "can't you use a cake box?" And the manager just ignored me, and ended up bagging the croissants individually. Also, the server girls like to gossip about other customers. For instance, I was in line for a cake one day, and a customer was yelling at one of the servers because I guess she didn't like the service that she had received. Instead of talking to the customer who was visibly upset, the manager babbles away with other customers in the line up explaining to them why that customer was upset and how it wasn't her ( the manager's) fault. I guess this establishment is way too busy to care if their server girls are treating the customers with respect. I have been to Thierry's, Faubourg, Ganache and other coffee/ pastry shops , and I have never experienced such hostile behavior from the staff at any of the above mentioned establishments before. And to the previous reviewer, the service that you found at Thomas haas is pretty consistent- hostile, immature servers that lack any form of common sense.

Went in to buy some cheeseburgers, because there was a promo going on. Ordered 3 singles and 2 doubles, 3 singles- all with no pickles, and 2 doubles with all the fixins. A blonde lady with a Russian accent, was very impatient with me ordering the burgers, as she had to key in, "no pickles", while there was a long line up. She was incredibly rude, obnoxious, and aggressive- perhaps shes the manager? After she took my order, she went to the kitchen to make my burgers, but SHE DID NOT wash her hands after handling money, and so her dirty hands went to make my burgers. After the burgers, I went to get a chocolate shake and an oreo blizzard for dessert. The chocolate shake had too much milk and not enough ice cream, and it costed about 5 bucks, pretty expensive for what it is. The blizzard was not blended well at all- the oreos stayed at the top of the cup, and the bottom of the cup was just plain soft serve. Pretty expensive for synthetics- the strawberry sauce for sundaes contain red dyes and the other syrups- such as hot fudge, mint, cocoa fudge, all contain synthetic substances such as propylene glycol, and other nasty dyes ( I asked the one of the servers to see the labels). I guess the only topping one should have would be pineapple, since its actual pineapple pieces.

This place has the best sushi ever. The chefs/owners are Japanese, and one of them used to work at Tojo's, so the quality of the food is there, but at a more affordable price. This also means that the chefs are preparing the raw fish and sushi properly. I always order the Ume Tray, which is an incredible deal for $20, plus a few more sushi rolls, such as the one called, "Peppered Tuna". The tray has a great assortment of sushi to try, such as cali rolls, tuna. salmon, spicy tuna, spicy salmon rolls and a whole lot more. The consistency of the rice is a perfect al dente, and they do not contain a disgusting amount of rice that one can find at Sushi King or Samurai. The "Peppered Tuna" roll is so tasty, its a seared piece of tuna, with black pepper, and when you bite into in, all the flavours blend well together, All the employees that work here are really nice and friendly, and they speak English really well, and so ordering here is not a problem. I do encourage to order ahead, as this place tends to get busy.

This used to be my regular "go-to" coffee shop, until I received terrible customer service. It was a hot summer afternoon, and I came in to order 1 soy latte and 2 venti java chip frapps. I asked the man on cash to add an extra scoop of java chips to each of the frapps, since every other server would allow me to have that without an extra charge. Being as anal and dingy as he was, he decided to charge me 75 cents +HST ( for each of the ventis) for one very tiny scoop ( about 1/2 tsp) of java chips, even though I ordered my frapps without the base ( so I save on their syrup) and no whipped cream. I confronted him, and I told him that everyone else lets me have an extra scoop of java chips, and plus, I am purchasing $11 worth of ice, synthetic syrup, and milk (quantities in that order). The server kept on arguing with me, and I was like okay fine, do not add the extra scoop of java chips, because I am not going to spend another $2 for java chips. I called the store a day after, and spoke to the supervisor ( the manager wasn't there), and explained the situation to him. The supervisor ensured me that the manager would call me back, in which he never did. Also, whenever you go to this Starbucks in the afternoon, their jugs of milk are always empty and the counters are very sticky. If you truly want a good Starbucks experience ( if that is possible) I suggest you go to a Starbucks that actually cares about what pleases their customers, instead of making profits on selling 1/2 tsp portion sizes of their java chips.

I purchased a pretty small portion of Roti Canai for $3.75. It did not taste good. The texture was off- it wasn't chewy and it did not smell appetizing. Instead, the roti tasted very "heavy", and it was flaky, almost as if they used lard in the process of making it. The curry dip for the roti had the consistency of water, and had no flavour. The roti was disgustingly filling.

The service was pretty poor. First of all, she kept on speaking Mandarin to me, and I really do not understand it. I told her, and she seemed really annoyed at me. It took her awhile to make the roti even though there were no customers ahead of me. When I came back to the store to check on my order ( like 10 minutes after), she was VERY annoyed at me, she screamed, "NOT READY!".

And so I will not be coming back to this place, there are a lot of other places in the Market that serves up delicious food with friendly service.

This place sells a lot of azn bakery staples and sliced cakes as well. I bought chocolate cheesecake, strawberry cheesecake, new york cheesecake, pineapple buns, egg tarts, cocktail buns and chicken pies. The cheesecakes were tasty and not overly sweet, with a light texture, which I like. The buns are larger than average, and they contain more fillings than other bakeries I have ever come across. The chicken pies are tasty, and they are filled w/ chicken, veg and ham, which tasted better than other azn bakeries, because it does not contain the nasty cornstarch flavored fillers typically found in other azn bakeries. My mom said that the egg tart was tasty as well.
Service is good, there was a friendly young lady when I went, and she was very patient when we took some time to decide what we wanted.
Ambiance- Is o-kay. It looks very plain/normal, and has like 2 tables for customers to sit.
I would definitely recommend this place to anyone who likes azn baked goods. I would return if I am in Richmond.

Went here on a Monday lunch excursion, and the place wasn't too busy. We were greeted and seated promptly by the waitress/hostess. They came around with waters and menus right away. Ordered the blackened chicken burger w/ salad...and the burger was actually pretty tasty, a very nice smoky flavour to it, the salad had pretty fresh greens, but the dressing was a little too sweet for my liking. My friends ordered the calamari and beef rib pasta. The calamari looked appetizing, but it was slightly pricey at $10 for just a handful serving. The server always came around to fill our waters and wasnt pushy when we didn't want to order any drinks. Can't say much on the ambiance, its just kinda dark, and the seats remind me of a well-dressed barn, with black seats and wooden red walls....sorta with a pub-like feel. I guess both the service and the food depends on the time of day, since it was a pretty slow Monday afternoon. Probably would return if Im in the area.

First of all, the lunch specials here are quite pricey for what you get...like $8.95 for a little bit of stir-fried starch (really greasy), a chicken satay and a spring roll. I ordered the pad thai, and it was really sweet and oily...I had to fling the noodles around prior to eating it and the portion was quite small. Also, the spring roll is big, but it wasnt that appetizing b/c it was filled w/ tons of vermicelli noodles, which had no flavour whatsoever, and yes, it did come w/ dipping sauce (2 kinds)..but it was WAY too sweet. It was difficult to decifer whether I was eating lunch or dessert. The chicken satay was pan-fried in some yellow powder, kinda oily and not that tasty.

I would not come here again, I can't stand savoury dishes that are sweet. Also, the dishes that claim to be authentic Thai, which is totallly not, it tastes like a bad rendition of Chinese-canadian food. I would rather go to any HK style cafe for a more tastier meal, less sweet, less oily and cheaper, so I can still have money left over for real dessert.

By the way, the number of good reviews for this place is suspicious, probably the owner was writing reviews for this place...lol.

First of all, these donuts are absolutely delicious...they are not too sweet for me, and they are better than TimmyHo's cuz they melt in you mouth when its hot/heated up. Also, when the donuts still taste good even after having them lay around the kitchen for a week. Also, TimmyHo's donuts are made in Toronto and they ship them to stores here, where the stores just heat it up, whereas KK is made in store.

Came by here last week, and they are offering 15 cent coffee (X-tra Large size) with the choice of 4 different blends. The coffee was surprisingly pretty good, w/ self serve cream and sugar..which I like.

Its hard to imagine that the original glazed donuts only carry 200 calories!

First of all, came by on a Sunday night at like around 8 pm, so we ordered from the regular menu. We ordered Malaysian rice noodle and Black pepper spaghetti, which came w/ 2 soups and 2 drinks. It was really good value, b/c the portions were huge and delicious.

The service was pretty good as well. The waitresses were fast and efficient.. and they know what you want even though you don't ask them, such as giving us a take-out box for the left-overs and the bill.

I really like the ambiance of this place b/c the booths are very roomy and cozy. Also, the booths are all black, and dark, and has a really nice chic appeal...its probably the only HK cafe that has a nice ambiance.

First of all, the ambiance is very nice and roomy...and they have a nice stage, and a well-lit "bar". The service was okay, the waitresses were pretty nice, but after you order, they never check up on you anymore. My friend, who ordered the green tea ice-cream received her drink 30 mins after she reminded the server the 1st time.

I ordered the shaved ice w/ green mango, strawberry, peach and grass jelly. The green mango was sickly sweet, the strawberries ( which contained only 2) tasted kinda rotten, the peach was canned ( so the taste was predictable), grass jelly was okay. However, the ice was drenched in really thick and extremely sweet syrup...which was very disgusting. I heard the drinks were pretty sweet as well.

I would probably not come here again, since I really dislike very sweet drinks, and at approximately $5-$6/ drink (non-alcoholic), is not worth it, since other places that serve bbt (fresh fruit) only charge $4( such as DragonBall Tea House).

I am glad that the reviews that were submitted for this place was legit. Ordered the spicy chicken and beef bulgogi, both were very good, and the portions were reasonable...and larger than most Korean restaurants. Was offered seconds on the side dishes...which were all pretty delicious. Ambiance is not fancy, but its clean and bright....the washrooms were clean as well. Did not have to wait long for the food. The place is WAY better than Kyung Bok Palace and Jang Mo Jib. Definitely would be back!

First of all, went here twice, once at 7pm two Sat. ago, and again at 12noon last Sat. The food at night was better, the wonton noodles were aldente, and the soup, well, its always salty. The wonton noodles I had at noon were very mushy, and the wontons, which are suppose to contain all shrimp, were plastered with fat chunks of pork. Also, the chili pork noodle w/ soup on side was drenched with oil, I had to literally wack the noodles around to get rid of the oil. Also ordered a congee, which was ok.

The service here is always terrible. The waitresses are rude, unfriendly, they just take your order and leave, and they never check up on you. Also, there was this waitress that came up to our table and started to bicker in Mandarin with us, even though we all told her that we do not understand what she was saying. Other waitresses did not even stop to ask what was going on, even though there was a language barrier between our table and the Mandarin-speaking waitress. As for ambiance, the restaurant is like a cafe with booths, which are slightly sticky, and sometimes theres pieces of left over food hanging around. The value is ok i guess, other places have better food and are at better prices. Definately would not come here again!

To be honest, I was actually quite hesitant to check this place out, based on the past reviews. I found everything tasted pretty good, and I liked the diverse flavours for each of the dishes that I ordered. Had the Tiger beef, HK style pork cheese rice bake , and the Tandoori Chicken. The tiger beef was tasty, and had hints of basil, lemongrass, and star anise...which was really unique, b/c never had beef dressed up like that. The pork cheese rice bake was very tasty as well, and the pork was not fried, which is different from other HK style cafes which fry their pork. The tandoori chicken was quite tasty, and it came with butter chicken sauce and rice...altho the sauce was a little sour, its probably from the tomatoes.

The service is pretty good. The hostess was friendly and really smiley as we entered the restaurant. our server was really polite, and she checked up on us, and asked if everything was okay, but not in an annoying kind of way.

The value was pretty reasonable for DT. All dishes were under $10, and the portions are pretty big.

The ambiance is pretty cool, nice stylish and hip. Comfy chairs, and the tables are cozy. Theres like 3-4 flatscreen TVs, very enjoyable time.

I really enjoyed my experience here, b/c they take traditional azn style dishes with a little twist, by adding spices or introducing new flavours to the dishes, which is makes the azn dishes less mundae, and more innovative. Also, what I like is that there are no dishes that add mandarin oranges to make is more "azn" like, unlike other restaurants that try to add that...azns do not cook food with mandarin oranges!

I would definately recommend this place to anyone that enjoys azn style food. I would come back to this place again, if Im in DT.

First of all, the bagels are very expensive, like $5.50 for 6 tiny hard and overly chewy bagels, which hurt my teeth and jaw when I try to bite into them. Also, the cinnamon buns may be tasty, but priced at $3.50 for one, is totally not worth it. i'd rather head over to McD's or TimmyHo's for the food and coffee. Also, the servers here are very rude, they never smile, they just stare at you awkwardly, which makes me feel really uncomfortable. The service is slow, I had to wait over 15 mins for my soup and bagel w/smoked salmon cream cheese, and the shop wasn't even busy. The soup is really watery and salty as well. Definitely do not recommend. I would rather head to McD's or to sushi places on Main street for better value/quality/service.

First of all, the food here is soo tasty and the dishes are hugely portioned. I ordered the LemonGrass Chicken w/no skin and fried rice, no extra charge for fried rice, and the chicken sans skin still tasted like lemon grass. Also ordered the beef vermicelli, and it was also well-flavoured. As for service, everytime I go there, I received excellent service from the owner and his wife, as they are always caring and they always put their customers first. Also, I don't think the tables are actually that bad, I tend to find booths cozy and it also gives people some privacy. If you are a picky food critique, you can always just order take-out, or eat at McD's.

First of all, all dishes are $10+, and so I expect it to taste good. However, had the chicken burger w/ fried onion straws, and the chicken was really dry, and the onions being really salty and greasy. The pepsi is really watered down and flat. The tables are sticky, and when I asked the server to kindly wipe it down, she gave me the rudest stare. Also, our server, brown haired gal named Jessica, did not refill our drinks at all, but refilled everyone else's, and did not even stop by to ask us if our food was okay or not. I absolutely dislike this place, I would rather go eat at the food court, at least the food court people would smile and say thank-you, even if they don't mean it.

first of all, I come here to eat the reasonably-priced HK style dishes, such as the porkchop rice, beef fried noodle and the fried udon. However, this time, it was absolutely gross. The beef fried noodles were drenched in oil, I had to keep on shaking the oil off. The baked porkchop rice, was not baked at all, and the sauce tasted like sweetened ketchup, and the fried udon was tasteless. The iced coffee tasted like cold, iced, milky water, there wasn't even a hint of coffee aroma at all. The service, well, it was okay. The spikey haired lady was in a bad mood, she couldn't tell what I wanted to order, and so she snapped at me :(

First of all the food isnt that bad, i mean for the price, like $6-$7 per dish w/drink is alrite. However, the food is pretty tasteless. We ordered a malaysian fried rice and a shrimp paste fried noodle, it looked ok, but it tasted like boiled food, with lotsa food colouring. Also the coffee drinks are absolutely horrid, i mean McD's has better coffee than this place. The interior of this place is pretty nice, a bit cozy, but I think the plastic tablecloths makes it seem kinda tacky. The service is terrible. The manager/owner has really greasy hair w/lotsa dandruff flakes hanging off from the ends...i just hope none of it gets into my food! Also, the "youngish"/"OK" looking chick w/long hair, is an absolute biatch, she never smiles, and she throws cutlery at you, and has a eye-rolling problem. This chick also loves to stare at you in the most uncomfortable way, she looks at you from head to toe, before seating you and taking your order. Ph-lease, you're just a waitress at a Chinese "cafe"...why are u so snotty?

First of all, the service wasn't exceptionally bad, I mean the hostess was actually quite friendly. Our server was okay, just a little slow, I think because he is like 50-60 years of age, poor guy. We had the DOV menu, and had caesar salad for the appy. It was alright, liked the parmesan and roasted garlic on top, but hated the overly salty olives, and the absence of croutons. The steak was sliced really thinly, and had no grill marks and tasted more like boiled pot roast than steak. The salmon was a palm-sized portion, kinda tasteless, and the colour looked like it was farmed salmon. The dessert buffet was the best part, had blackforest cake, cheesecake, mousse, fruit, tarts, creme brulee, apple pie, fruit crisp, pecan squares. All in all, I think next time I'll head to the Keg for steak, and pay $10 for the dessert buffet at Griffins.