London, UK – May 29, 2019 – Kofax®, a leading supplier of Intelligent Automation software to digitally transform end-to-end business operations, today announced it has launched the industry’s first Intelligent Automation platform and marketplace, advancing future-of-work initiatives for hyper-connected enterprises. The AI-enabled platform and marketplace ecosystem automate end-to-end business operations at scale – allowing digitally transformed organisations to harness automation to make customer, supplier and employee interactions more productive and gratifying.

“Mitsubishi UFJ Financial Group’s (MUFG) Center of Excellence is leading intelligent automation efforts and driving digital transformation throughout our bank. We’ve empowered our business units to propose automation opportunities, and their daily workloads have been reduced significantly. Our employees are happier, more satisfied, and empowered – all due to automation,” said Yoshiaki Nishita, Digital Transformation Division Director at MUFG. “Kofax’s Intelligent Automation platform has driven excitement, and more energy around further adoption and expansion of the program. In addition, our employee mindset is changing as well. They’re no longer concerned automation will replace them. They see it as an extension of themselves. Ultimately it’s become a fundamental shift in their thinking.”

In today’s digital ecosystem, the inability to fully integrate automation technology hinders the digital transformation ambitions of many organizations. Kofax solves this dilemma with an integrated AI-powered Intelligent Automation software platform that uses machine learning to transform unstructured and structured data into actionable information and insights. The platform’s embedded artificial intelligence enables automatic recognition of people and documents, an understanding of content within communications, and access of knowledge centers for better decision making.

Advanced Analytics, to provide visibility, process intelligence and insight to customers, employees, robots and business partners

Mobility and Engagement, to communicate and transact in efficient, effective and trusted ways with e-signature, facial recognition, multi-function printers and devices as well as on-demand communications

“Very few enterprises have industrialised their automation initiatives,” said Saurabh Gupta, Chief Strategy Officer at HFS Research. “Nearly 90 percent of these organisations want to get there in the next two to three years. Kofax has taken this opportunity head on with its Intelligent Automation platform strategy, which promises to address this industrialisation.”

“If digital transformation’s the destination, companies have to be prepared for the journey –intelligently automating end-to-end business operations at scale,” Huff added. “The Kofax Intelligent Automation platform eliminates the pain that can accompany this process, while delivering on the promise of digital transformation – helping organisations work like tomorrow – today.”

Kofax Marketplace Ecosystem Connects Companies with Pre-Built, Integrated SolutionsLaunching in Q3 2019, Kofax’s marketplace ecosystem helps companies customise their automation journeys through a broad selection of solutions built on top of Kofax’s Intelligent Automation platform. The Kofax marketplace provides a venue for Kofax’s 20,000+ customers and global community of more than 650 business partners to develop pre-built, best-in-class, low-code RPA robots, connectors and solutions harnessing Kofax Intelligent Automation platform’s open architecture.

A small sampling of Kofax marketplace solutions include:

A Kofax connector allowing customers to digitise handwriting as needed along a broader workflow using the Google Cloud Vision product

A Kofax integration with Microsoft Bot Framework that includes pre-configured industry/vertical conversational AI use cases

“We’ve been delivering Kofax platform solutions to enterprise customers globally for 7+ years and are excited about the deliberate focus on a unified platform of capabilities moving forward,” said Carlos Latourrette, CEO at Latourrette Consulting. “We believe strongly in the marketplace and will be positioning a conversational AI + Kofax solution within it. We’ve had several customers ask for this integration and the marketplace will allow an even broader audience to learn about it, leverage it, and extend the Kofax Intelligent Automation platform with conversational AI.”

About KofaxKofax software enables organisations to Work Like Tomorrow™ – today. Kofax’s Intelligent Automation software platform helps organisations transform information-intensive business processes, reduce manual work and errors, minimise costs, and improve customer engagement. We combine RPA, cognitive capture, process orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability. Kofax provides a rapid return on investment for over 20,000 customers in financial services, insurance, government, healthcare, supply chain, business process outsourcing and other markets. Kofax delivers its software and solutions through its direct sales and services organisation and more than 650 indirect channel partners and integrators in more than 60 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com.