Thanks for the instructions. Since my router can temporarily forward ports I never got the manual set up screen because it worked by default while I was at home, but when I tried OOH it wouldn't work. Now I have the new ports forwarded correctly and hopefully next time I'm not at home the client will work.

So can geniego stream to iPad on4G whe I tried I get error I must be on wifi?
If you have a JB iPad or iPhone, you can install 3G Unrestrictor from Cydia and you will be able to stream while on cell coverage

I am having trouble using my GenieGo for out of home viewing. The Genie Go sees my DVR's. I am able to view programs in my home network but can not view them out of my home network. I think the problem seems to be in my router. I have a Actiontec MI424WR Ver. D for Verizon Fios internet service router. I believe I have configured it, as instructed on the DIRECTV GeniGo website, to port forward but continue to have no luck with out of home viewing. Even when I try to have the GenieGo automatically confugure the router it does not work. I have rebooted DVR's, rebooted home computer, and rebooted GenieGO to no success. Any suggestions.

Set a fixed IP for the GenieGo, reboot the router, then do the setup page while on your LAN.

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i have a 2wire att uverse router and when I try to fix the IP address I get an error. I may try deleting the port forwarding first and than try to,fix the IP address. Be nice if I had an admin panel on the geniego like I do on my sling box that allows me to fix the IP address.

Thanks for the reply. As suggested I set up the GenieGO's IP address to be a static address, rebooted the router, ran the setup while on my local network but still no luck with out of home access. Any other suggestions?

I have a 2wire 3800HGV-B router from ATT Uverse. Does anyone know how to assign a fixed IP address for the genie go? I go into a LAN screen try to set a fixed ip address from pool and it tells me a geberic error message and no clue as to what is wrong. Tried deleting the port fwding and reconfigure no luck. Also I know fixed IP is being recommneded however my slingbox has DHCP and has worked well with remote access.

I still can not get the geniego to see the HR24. If I reset it it will see HR24 for 3 minutes and cant even view anything. Directv for iPad works just fine with HR24. Have reported the issue to case management since it was assigned to them via installer since it wouldnt work. We have sent in reports from app and from receiver,

I have a Linksys EA3500 connected to a Motorola sb5101 modem, I'm pretty sure I forwarded the ports correctly and followed the instructions to the period. http://support.directv.com/app/answers/detail/a_id/3875/~/how-do-i-configure-my-wireless-router%3F
I've made a DHCP reservation to the IP specified in GenieGo system info, did a single port forward for both ports on separate lines, with the IP set to the one specified in the GenieGo system info tab. Still can't get it to work. Is there something I am doing wrong? I did a port check and it says that the ports aren't open.
I tried using the auto setup but it asks for a username and a password, but my router never asks for a username. Never got it to do it through the auto setup.

I reserved it to .149 (what it was before the reservation), after I did that in system info tab it also said .149, before and after the power cycle. For the port forward, both lines are set to .149 also.

I see DirecTV sent out an email advertising that the Android folks have out of home access now also, but I don't see any updates on Google Play store (still the June 18th version 1.3.085 is listed. I was expecting to see something show up with an "Update" option. Does anyone know how to get access to the new version?

I see DirecTV sent out an email advertising that the Android folks have out of home access now also, but I don't see any updates on Google Play store (still the June 18th version 1.3.085 is listed. I was expecting to see something show up with an "Update" option. Does anyone know how to get access to the new version?