Great. thanks for the information post
Performed a minor service today as the piston shaft was exposed about 7mm, I did it by simply removing the two small screws (valves) with a modified jewelers’ screwdriver and then via a very small syringe added approx. 4ml of new suspension oil, and bingo, the shaft now retracts fully back.. You should note that there is a small insert spring in each of the screws, so go gently.
It would appear that when the oil migrates to either the (-) of (+) chambers it is the lack of oil in the main chamber that causes the piston to be exposed.
Turned out to be an easy job.

naranzeta
Thanks for the link
What I did was to remove all air and cycle the shock with the (+) chamber valve compressed and the (-) chamber valve removed, and I got a little oil out. This time it seems that the oil migrated to the (+) chamber, but other times it has migrated to the (-) chamber.
Yes the seals may be worn, but I have always had a little spray of oil come out when I adjusted the shock with the pump.
It will be interesting now long this quick fix works

Yep air only and the oil transfers through to the (+) chambers when compressed. The shaft doesn't retract fully when the oil volume drops due to oil passing through either the (-) or (+) piston seals. By replacing a little of the oil I managed to get the shaft to retract fully.

Hi,
II own a scott genius 30. The rear shock has been a lemon since the day I bought it. I have had it replaced/serviced 3 times under warranty. It is now sagging again and I want a permanent fix. I was wondering if anyone knows if you can retro-fit another brands rear shock to replace the equiliser 2 shock. Scott advises you cannot but I question their motives for saying this. Has anyone had experience in doing this?

Alternatively, does anyone know where I can purchase an equiliser 2 or the next upgrade from for a decent price. I was quoted AUS$600 by the rep.

Swbjam
From what I understand the equiliser 2 shock is all you can use As far as a permanent fix is concerned this shock always needs to be serviced, currently I get about 6000 km's out of each full service (sent away for seals etc.) The quick refill method could prove to be great, I have only done 400 km's but the piston has remained fully retracted so far.