\015 I have installed their Disney Pix Max Downloader software from the CD.\015\012\015\012I plugged the camera into the USB port on my computer.\015\012\015\012The camera screen says 'USB PORT DETECTED PRESS OK CONNECT TO THE COMPUTER'\015\012\015\012I press OK on the camera and it says 'CONNECTION ERROR'.\015\012\015\012Then the Found New Hardware wizard comes up on my computer. I have tried looking for the files on the installation disk and also allowed windows to search online and in all locations of the computer. It is trying to find software for 'COACH DSC' but is unable to do so.\015\012\015\012If I double click to open the pix max downloader on my computer it says 'I cannot find the camera. Please check that the camera is firmly plugged in and try again'. I did. It is. Nothing changes if I try again.\015\012\015

Answers :

If you're plugging the camera into a port on the front of your computer try one of the ports on the back. The front ports in most cases only provide 100 milli-amps of power whereas the back ports provide the full 500 milli-amps of power. This could be the problem or it could be your USB cable. Try a different cable and see if that makes a difference. Just make sure that you aren't plugging it into a USB hub and you're connecting it directly to a port in your computer.

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