Category Archives: CRM 2015

I recorded and posted the last three eBooks from the Dynamics CRM training and adoption kit on our YouTube site this week. They include: Meet your service goals with SLAs and entitlements training Customize a business process Dynamics CRM System … Continue reading →

I find the best way to learn the details for teaching it is a dry run, so I tend to record as I practice. This week I recorded and published 3 more videos for our YouTube site. The newest recordings … Continue reading →

I added some more videos to the Dynamics CRM End User Training playlist up on the BIZITPRO YouTube site today. Two videos about the Dynamics CRM Data Import Wizard, one from Training & Adoption Kit for Microsoft Dynamics CRM, and a more … Continue reading →

I just recorded one of the training decks from the Training & Adoption Kit for Microsoft Dynamics CRM. This 8 minute introduction helps new users get started in Microsoft Dynamics CRM Online, CRM 2015 and CRM 2013. It’s based on … Continue reading →

I just finished updating my Dynamics CRM 2015 Customization training class. TO test it out, I have recorded it and uploaded it to YouTube in a play list here on the BIZITPRO YouTube channel.. I broke it down into the … Continue reading →

I recently went thru an annoying debugging process on a CRM instance that the CRM App for Tablets on Windows 10, Windows 8.1 and iPad IOS 8.4.1. This instance had never been able to be configured on tablets since CRM … Continue reading →

I did a compilation of the new features if CRM 2013 and 2015 to update the training materials and to recertify. If you are making the upgrade from CRM 2011or upgrading your certifications, here is the summary of new stuff … Continue reading →