When will My Order Ship?

We ship most orders the same day if received by 3 pm U.S. central time (CST). We carry all jewelry designs and accessories in stock. Each jewelry design that you see is available in ready stock - is ready to ship immediately by UPS or FedEx ground service or U.S. Post Office regular service whichever can deliver your order faster. Your credit card will be billed only upon shipment of your order. We ship a few times throughout the day. We recognize that you have a choice in the marketplace and very much appreciate that you chose us to shop the jewelry you like. We attempt to ship all orders as quickly as possibly.

We have prepared a small presentation to explain how we fulfill your order and ship immediately. Click on this link... How will My Order Ship?

Exceptions

We attempt in each case to ship your order the same day. However, the following situations are exceptions.

Orders Received After the 3 pm Cut-Off

We make multiple batches of shipments during the day. The 3 pm cut-off time allows us enough time to process your orders correctly. Each design is picked from the stock room, inspected, polished, boxed and packaged carefully. The 3 pm cut-off is especially important during the holidays due to the volume of shipping and long lines at shipping vendor offices (USPS, FedEx and UPS) when we do special runs to get your order out fast.

Pending Anti-Fraud Check on Payment Processing

An anti-fraud check is run on all order prior to shipping orders. Sometimes, your bank or credit card company may take longer than usual and it can cause a delay. We ship as soon as your payment is validated.

Orders Paid with Check and Money Order

When you make a payment by a check or money order, your order will be shipped after the payment is collected by our bank successfully.

Gift Boxes and Pouches

We make every effort to ship all products together. Sometimes, some gift boxes and pouches may not be available at one location. In that case, your order of jewelry and gif boxes or pouchs must be shipped separarely. However, you will not pay for shipping on 2 separate shipping of orders.

Rush Shipping is Available

Most orders are shipped by USPS Priority Mail that delivers within 2 to 3 days to most U.S. cities. However, if you need your order shipped faster, we offer expedited shipping options at low shipping rates during the checkout process if you want to rush the order. You will be guided to the rush shipping options during checkout. If you have any questions, please contact our Customer Service.

International Orders

We ship globally. Depending upon the country of shipment destination, local tariffs and international shipping charges will apply. We have very competitive shipping cost agreements with shipping carriers due to volume shipping and we are able to obtain cheaper shipping costs than retail shipping costs. We pass on the same low shipping rates to you.

Why P.O. Box addresses cannot be used?

If shipments are requested via FedEx and UPS, we can not ship to a P.O. Box address since the parcels are traceable and are insured methods of shipment. All shipments require a telephone number and an address specifying if it is a business or residential. All deliveries must be made to a physical address (No P.O. Boxes except APO/FPO addresses).