We see this very frequently. It is important that the tester check the tag on the backflow device to verify the last test date. The plumber should also be sure the customer has signed a work order for backflow testing. Please call 561-338-7300 for more information.

Plumbers or testers must register with Backflow Solutions Inc. (BSI) and submit copies of their plumbing license (for installations), backflow test/repair certification, and current calibration of equipment. Registration can be performed on the BSI website.

The City of Boca Raton has contracted with Backflow Solutions Inc. (BSI) to manage the backflow inspection program. BSI has experience managing similar programs for other municipalities across the country. BSI will serve as the primary point of contact for backflow inspections within the City of Boca Raton and can be contacted at 800-414-4990 or through their website. The City is still responsible for managing the program, enforcement actions, and billing. For more information, visit the BSI website.

Customers with known devices will receive a notification/reminder letter directly from Backflow Solutions Inc. (BSI) that testing is due. Once the annual inspection is complete, the testing company will enter that information directly into BSI’s online reporting system. If annual testing is not received, customers will receive notification that their testing is past due. These notifications will also include the last tester of record for your device(s).

If you have any questions regarding the program please contact the Utility Services Program Policy Coordinator at 561-338-7306 or BSI at 800-414-4990.

Backflow Solutions Inc. (BSI) will only accept backflow certifications from plumbers or testers that have registered with BSI and have submitted copies of their plumbing license (for installations), backflow test/repair certification, and current calibration of equipment. Please review the current listing of Certified Backflow Testers.

Test reports must be submitted to the City’s authorized backflow contractor, Backflow Solutions Inc. (BSI). Reports must be submitted by the testing company. A unique Customer Confirmation Number (CCN) is provided to each water customer by BSI. The testing company inputting the test results must have this number in order to submit results. The customer must provide the CCN to the licensed tester. Most testing companies are familiar with BSI and can assist you with this process. Visit BSI's website to submit a report.