I can't send to certain fax machines with WinFax Pro

I have recently got Service Pack 3 on my XP computer and have reinstalled WinFax Pro but now I find that a lot of the fax numbers I try to fax to cause problems. It just won't send to a lot of the numbers. It either says it can't train or the line is busy (when it is not) or no carrier. It was fine before the reinstall. Is there anything you can suggest to try please.

6 Suggested Answers

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

rename the existing DATA folder that is linked to winfax to another name, like DATAORIGINAL,
then copy your DATA folder over.
Make sure Winfax is closed when you do this.
Once it is copied over, start WinFax. Your data from the old faxes should appear in WinFax

configure your fax to answer later (maybe after ringing 10 times) and configure the winfax to answer before (something like ringing 5 times or less)

the problem here is that the fax answer and start receiving the fax and the winfax receive the fax signal at same time. check the winfax maybe you have the half part that the fax modem not has printed stored in winfax, maybe.

as I said, your better choice is removing the fax modem. even configuring like I said before, maybe the two continue to try to receive the fax at same time.

This is a solution that was suggested for an earlier edition of the Winfax Pro, but there is no reason why it shouldn?t work on this one as well:
1. Close Winfax and any other program that has anything to do with it, delete all the temp files that yo don?t need.
2. Run Scandisk and fix any problems that may come up.
3. Run delfix.exe which is located in the winfax folder in the status files.
4. Run delfix-rebuild and delfix-optimize and check if the problem is solved.
If the problem reoccurs there is another possibility- to change the name of the WinFax\data folder and create a new one which you will transfer the address book file, status files etc. from the old folder. Note that there might be some information that wouldn?t go through.