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July 6th, 2011

Folks – we constantly get accused of not “blowing our own trumpet” enough and showcasing our research, so today, we’ll have a go!

Back in April, we published our landmark report, The F&A BPO Market Landscape in 2011: Re-emerging from the Recession, re-focusing on Business Outcomes. In that report, we made some predictions on the market, for example:

"Louis, have we got some bed-time reading in store tonight..." (Click to download)

* OPI: “Needs to look at M&A opportunities if it wants to compete effectively for larger engagements”;

* Intelenet Global: “Could be effective at winning small-­scale engagements with some smart investment in a go-­to-­market strategy. However, a small client base, limited brand and its late arrival into the US market makes this a hard task. Merging with a larger entity may be a better move.”

Since we published, OPI was acquired by EXL and Intelenet by Serco. Read between the lines and you can start predicting other likely things to happen in the not-so-distant future. It’s as it HfS is your very own self-perpetuating crystal ball (gulp)…

Anyway, in response to the multiple requests for more trumpet-blowing, you can download our blockbuster report absolutely FREE, right here! No forms to fill, no signing your life away to a torrent of daily spam – just plain, free, no-holds-barred research! Yay!

One Comment

Well, given the volume of fluff Gartner must be buying on the open market (futures value of fluff are at an all time high on the CME) there wouldn’t be sufficient available for HfS anyhow were it to choose that route.