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Hotel is situated in a good area for visiting Richmond and Kew. The staff could not have been more helpful. It looked as though the hotel had recently had a refurb and everything was fresh and clean looking. We had a good sized room and...More

Review collected in partnership with premierinn.com

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

the room was spotlessly clean and quiet,the staff were very friendly and helpful, the breakfast excellent as usual,we didn't eat in the restaurant because the menu choices are not very varied and the food a bit bland when we have stayed before at this and...More

Review collected in partnership with premierinn.com

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Stayed here for a friend's wedding. An excellent experience all round. Room was spotless with a VERY comfortable bed. No issues with noise despite looking out on the main road. Wonderfully wide corridors and all the public spaces similarly well presented. Delicious cooked breakfast the...More

Can this place get any better? We have stayed a few times now and you know that you are going to get 5* treatment. room spotless, best sleep as usual in a lovely bed. Breakfast full of choice, sometime ran out, but was remedied quickly....More

Hello
Thanks for your query.
Our Reception Teams are on hand 24/7 so you can check in anytime, however we do suggest you let the team know if arriving after 11pm so they can ensure your room is kept open.
If needed, you... More

Hello
Thanks for your query.
Our Reception Teams are on hand 24/7 so you can check in anytime, however we do suggest you let the team know if arriving after 11pm so they can ensure your room is kept open.
If needed, you can call the hotel on 0333 321 9261 (option # for Reception) to inform them.
Hope this helps.
Kind Regards
Amy
Premier Inn Team