Frequently Asked Questions

What do I do if I forget my password?

If you have forgotten your password, click ‘Forgot password’ on the log in page. Enter your Login ID. Select a secure access code delivery method. Enter the Secure Access Code received and then create a new password.

This credit union is federally insured by the National Credit Union Administration.

Kohler Credit Union follows all necessary security measures when protecting our members from fraudulent activity. Due to these security measures, Kohler Credit Union will never request your password or PIN information over the phone, in person or through email. Do not respond if you are contacted by someone who asks for this information. They are neither a Kohler Credit Union employee nor a representative of the credit union. Please call 888.528.2595 if you have questions about information you are being asked to supply.