MEMPHIS, Tenn. -- It's a business with a new name, and a new location, but the complaints are the same.

The News Channel 3 Investigators uncovered more problems for Memphis residents who buy cars, but can't get titles.

There's no name on the front of the building at 710 North Parkway in Uptown.

While there are signs for car repair services, and even a grand opening banner, some say that's only part of what's going on inside.

"This business is completely off the books, under the table...they're not registered to do business, they're not legitimate dealers," said Matt Jones, a staff attorney in the Consumer Unit at Memphis Area Legal Services.

He responsed, "No it's our private lot, we working on our own vehicles."

"So these are all private vehicles," WREG asked?

"Yeah private."

WREG said, "We've talked to customers who purchased vehicles, and can't get titles."

The worker interrupted and said, "Can you all leave? In case something happens to you all all, can you leave?"

We asked, "What do you mean in case something happens to us?"

He responded, "Anything can happen, we're working on this lot and we don't want nothing to happen to you all."

The man, who didn't identify himself, closed the fence.

Another worker came back to speak with WREG.

He said, "We're under new management, the guy y'all looking for he ain't here no more. I been here six months."

It's something the News Channel 3 Investigators have heard before, and another customer said he dealt with Gray just last month.

Carlos Burns said he paid Gray $3,100 for a Nissan Maxima in September (also after responding to a post on Craigslist).

Burns said he couldn't get tags, so he went back, hoping to get an explanation or a refund.

Gray gave him $1,000 and a handwritten letter, promising another Maxima or the rest of his money by a certain date in October.

It's November, and Burns said he doesn't have a car or the cash.

"He got the car, only thing I have is a thousand dollars and he got a balance of $2100 of my money."

Jones told WREG, it's important for anyone buying a car, to do their homework.

"You need to do your research."

Jones says consumers should never drive away without a title.

As for Gray, he has a lengthy criminal history.

State regulators shut down a previous dealership under Collins and said he couldn't get another license.

Also, earlier this year, the Tennessee Motor Vehicle Commission tried to take action against the individuals involved at Nationwide.

Records show the Commission scheduled a hearing to address the fact that they were operating without a license.

A spokesperson, Kevin Walters, says the MVC eventually closed the complaints because they couldn't find Gray, Collins or the others involved. However, it could be re-opened if that changes.

The spokesperson said, "These are infamous bad actors in the auto business and typically close under one business name and then reappear at another location using a different business name. When identified, they vanish for a while and reappear with a new identity."

Jones said local authorities should use the public nuisance law to put the brakes on bad business.

"I think it would be worth looking into from the government's perspective that you have individuals operating these pseudo businesses, that are perpetrating frauds on the public."

The customers WREG talked to say they don't care how it's done, they just don't want anyone else to go through a similar ordeal.

"They need to be shut down, said Williams."

"Shut them down, shut them down. I don't want them to be able to sell the public nothing," said Burns.

As for being declared a public nuisance, the District Attorney's Office says it takes notice of locations where crime patterns exist and works closely with MPD, and the City's legal division in determining if and when a petition should be filed.