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In an envi­ron­ment where every­body can pick up everybody’s tools, we’re all weird­ly empow­ered now. And I mean kind of weird in an almost fey sense like, our pow­ers are weird, they make us weird, and they make our our con­flicts weird. It’s again that idea that our tools are inter­act­ing with our human flaws in real­ly real­ly inter­est­ing ways.

Hello. Let’s talk about ego. I believe that many projects and orga­ni­za­tions today have too much of it, and that it hin­ders them from doing bet­ter design work on prod­ucts and ser­vices. That’s a bit of an accu­sa­tion, so let me talk you through what makes me say that.