lehighvalleylive.com member reviews
(1)

Bad Customer Service

Visited this place because we were told it has great food. We left before tasting it. The service was pretty bad. There were about five employees one of them kind of glanced we were there, but that was it, not greetings, no smiles, nothing. We struggled pulling and moving a table while a baby cart obstructed our way. But, we sat and waited 10 minutes, not even a “Hi” or a “Hello!” Then, after waiting for 15 minutes, two new people entered and sat on a higher-up table behind us. Immediately, they were taken care of, and served, they ordered, etc. My partner and I were ignored, absurdly. She was upset, so was I. We stood up, upset, and looked around to see if we could speak to a manager-- why such unfriendly service. So, we left very angry. I then phoned the restaurant, asked for the owner or the manager in charged. I was told that neither of them was there.