Sales

If you have a pre-sales enquiry regarding our products or wish to book a demonstration or place an order

01274 713400

sales@planetestream.co.uk

Support

If you are already a Planet eStream customer and require technical assistance

01274 713425

support@planetestream.co.uk

Accounts

If you have a question regarding invoicing and payment

01274 713424

accounts@planetestream.co.uk

Customer Services

If you have any other questions including delivery, installation, training and contract renewals

01274 713433

customerservices@planetestream.co.uk

Careers

If you would like to join our expanding team, please email;

careers@planetestream.co.uk

Hours of Business

We are open from Monday to Friday and our opening hours are 9am until 6pm Monday to Thursday and 9am until 5pm on Friday. We are closed on Saturdays and Sundays. Please note that our support lines take calls up until 5pm Monday to Friday.

Considering Moving from your Current Video Platform?

Read about some recent success stories from customers who have already upgraded and are now experiencing the benefits of Planet eStream.

Discover and add content from the BBC Digital and Shakespeare archives - directly search and download with our Connect service, no need to request content unlike other platforms

Direct access to over 2 million TV and radio resources

Add documents, other media, still images and photos

Customisable interface – add your own logos, colours and images

Granular permissions structure - you have full control over who can view your content

How easy is it to move to Planet eStream?

Tempted by our features, but worried about your content and how to roll out to your staff?

We have an application that can export current content automatically with metadata and category information from some other platforms

Our application can auto populate your new Planet eStream system with your content including metadata and category information so you are good to go, all within a week if required

We can provide full reports detailing successfully exported media and listing content that was not exportable for your reference

We can offer deferred payment terms so that your new Planet eStream commencement date can coincide with your current subscription end date*

We have a long list of customers who have made the choice to move and are happy to share their experience with you. We will happily put you in touch with them to discuss their experiences of migration to Planet eStream. Find out who is using Planet eStream in your area

Our export application has been developed to work with some other popular video on demand platforms, please liaise with us to confirm whether our application is compatible with your current VOD platform

We can offer dedicated training for your end users

*Maximum 6 month deferment period and not in conjunction with another special offer