CANYON COUNTRY – The family of a 14-year-old girl missing since Halloween night is holding out hope she will call or return home.

Natalie Franco, who has been diagnosed with bipolar disorder, disappeared Oct. 31 after a neighbor spotted her talking with two men near the swimming pool at the Caravilla Mobile Home Park in Canyon Country.

Posters with the girl’s picture have been spread about the neighborhood. She is described as 5 feet, 5 inches tall, 165 pounds with brown eyes and long, curly dark brown hair. She was last seen wearing black sweat pants with white stripes down the side and a black top.

According to her brother, Francisco Franco, she is subject to emotional bursts and has tried to leave home before.

Franco’s mother, Ruth, speaks little English, and said through a translator the family is “very sad.”

The day the teen went missing, she had locked herself in the house because she said two men were following her, her brother said.

“She came out to go to her psychiatrist appointment and my mom was supposed to pick her up at the liquor store next door,” he said. “She never showed up at the liquor store.”

The family filed a report with the Sheriff’s Department on Nov. 1, but Francisco Franco said the detectives told the family that they couldn’t look for her because she was considered a runaway.

“They said if they run into a group of teens at midnight, they’ll stop and check for her,” Franco said.

Lt. Mike Dunkle, acting commander of the Santa Clarita sheriff’s station, confirmed Tuesday that the case is not a priority. “If this was the only time she’d run away, it would be different,” Dunkle said.

After the initial report was filed, a neighbor told the family that he saw the girl talking with two men at Canyon Country Park the afternoon of Oct. 31, Francisco Franco said. Later that day, the neighbor told the girl’s brother he saw her talking with two men near the swimming pool.

“He said he saw two men approach her by the pool when she was leaving for her appointment,” Francisco Franco said. “We can’t find him (the neighbor) now to ask him anything else.”

Anyone with information about Natalie Franco’s disappearance or her whereabouts is asked to call her family at (661) 298-2856 or (661) 373-6352 or the Santa Clarita sheriff’s station at (661) 255-1121.