For Agents

At UTP Journals, we try to reduce claims by sending out a monthly email update with a list of all recently published issues to keep you up-to-date on the issues that have been released. In order to receive this monthly update, please enter your email address in the box below:

Libraries retain perpetual access to the archive of each journal once purchased. If the library maintains a current subscription, there is no further fee. Otherwise, there is an annual fee of $50 to maintain the site. Please see the price list for further detail. Discounts for multiple purchases and consortia are available.

Most journals on the site have at least ten years of previously published volumes available electronically. (back to top)

Registration Instructions for Institutional Online Access

To activate the subscription, please first follow the instructions below to send us information and register the administrator of the account:

When requesting a new institutional registration, please send the following information to us at UTPJournals. The administrator will also need to register to set up an account to be linked to the institution.

Institution Name
Institution Address
City, State/Province, Postal Code
Country
Phone Number
IP Address or Range
Name and email address for the Administrator of the account

Once you send this information, we will make arrangements for access.

Institutions that have active subscriptions to our journals will be set up with access that allows them to select the content within each journal they have a subscription to without having to log in.

The administrator for the account will need to log in and then clicking your name on the top right corner of the page will allow you to receive details of the subscriptions and access usage statistics.

Should you have any questions regarding your subscription activation, please contact us.

Accepted Methods of Payment
With the exception of online orders, we accept payment in the following forms:

VISA

MasterCard

Cheque (Canadian funds for subscribers within Canada; US funds for all US and Foreign subscribers)Please make cheques payable to:
University of Toronto Press – Journals Division
5201 Dufferin Street,
Toronto, ON M3H 5T8 CANADA

Wire Payments – Bank information is available upon request. All wire payments must reference either the subscriber number or invoice number. Payments must be made in full; please ensure the service charges are not deducted from your payment. Any inability to remit the full amount will cause a delay in subscription processing. A notice must be sent prior to remitting payment to UTP – Journals.

Back Issues and Single Issues
Back issues and Single issue prices are available. Orders can be placed directly by calling UTP Journals or by fax, email, or mailing in your orders with your subscription payments.

Canadian GST and HST
There is a 5% GST charge on all subscriptions within Canada, with the exception of orders for International Journal, where 13% HST is required, and any journals that are tax exempt.

The following journals are tax exempt: Ars Medica, Canadian Journal of Linguistics, Canadian Public Policy, Diaspora, Histoire sociale/Social History, Journal of Religion and Popular Culture, Journal of Veterinary Medical Education, The Tocqueville Review, Yearbook of Comparative Literature.

Single issue orders for taxable journals are subject to a 5% tax on the issue (13% for International Journal). (back to top)

Foreign Postage
In a continued effort to improve services to our clients we provide 3-4 week cost-effective overseas delivery.
Some journals charge additional postage to subscribers from outside Canada – a fee that must be included with the subscription payment for journals to be mailed outside of Canada.
Postage charges must be applied to single-issue orders. Please contact UTP – Journals. (back to top)

Cancellation and Claims Policy

Claims for all journals listed should be directed to UTP – Journals. We will no longer be accepting paper claims.

Issues will be mailed free of charge to paid subscribers for missing issues within six months of the mailing date.

If a claim is received between six months and one year of mailing date of the journal, there is $15 postage & handling charge.

After one year, the single-issue price of the journal will apply.

Refunds for un-mailed copies are subject to a $25 administration fee and will be accepted in the first half of the volume only.

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