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Wheelchair Clinic Direct Scheduling

Beginning Dec. 29, 2017, patients can call the Wheelchair Clinic and directly schedule their own appointments. In the past, Veterans who needed to see one of the VA’s wheeled mobility experts needed a referral from their primary care provider before the clinic would schedule an appointment.

Direct scheduling for the Wheelchair Clinic is part of a nationwide VA initiative to expand the scope of the clinic and improve options for Veterans. Veterans who already have a VA-issued mobility device – manual wheelchair, power wheelchair or scooter – and who need adjustments to their device can call the clinic’s direct scheduling line at 813-972-2000, extension 1025 to make an appointment. Veterans who want to be evaluated to see if they need a mobility device should also call for an appointment.

The clinic is located off campus at the hospital’s 42nd Street location with the Outpatient Physical Therapy and Prosthetics Clinics. The address is 14530 N. 42nd Street, Tampa, FL, 33612.

Veterans who need repairs to their VA-issued mobility device should call their vendor or the Prosthetics Department at extension 6244 or 4099. If a mobility device has been stolen, a police report will be needed to prescribe a replacement.

Veterans need to understand that not everyone who requests a mobility device actually needs one. Experts will evaluate Veterans’ requests on an individual basis since, in some cases, using a device like a wheelchair or scooter can actually make the medical issue worse.

In the event a Veteran’s medical condition doesn’t warrant a mobility device, they can still be referred to some of the other services offered at JAHVH to help strengthen and improve their condition. That could include other assistive devices like walkers or canes, or possibly a referral to other clinics or other forms of therapy.