Users not able to remote access the network.

I have a user that is attempting to access the network via a website that was created for this purpose. The user received a runtime error in the application. The server is showing an error indicating the following:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 3/21/2014 9:31:34 AM
Event time (UTC): 3/21/2014 2:31:34 PM
Event ID: d3e48365a4394205a20455b2bb5e9da2
Event sequence: 37
Event occurrence: 12
Event detail code: 0

Exception information:
Exception type: FileNotFoundException
Exception message: Could not load file or assembly 'Wssg.Web.Internal, Version=6.2.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.
at Microsoft.WindowsServerSolutions.Web.RootSite._Default.InitializeCulture()
at ASP.default_aspx.FrameworkInitialize()
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Also, in the future, please do NOT close out a question with a C grade if you have not responded at all to the Expert's comments. This site provides an opportunity to have a collaborative discussion about your problem -- this requires your participation.

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Gentlemen, Sorry for the delay in responding to your posts. I was unavoidably delayed in making a response to this. Jeff, I apologize for closing that last question you replied to without a comment and I really did not mean to give you a C grade for your efforts. I didn't realize that is what it was set to when I closed the ticket. Again I am sorry about that. I am just now able to get back to this issue and I will be back with another post very soon. Again my apologies to you all.

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