16.36 (64) Waiting For Access Icon

This icon indicates that the server is not allowing access at the
current time. This problem occurs when a Sun Ray Client loses
power or the network connection to the server is interrupted and
the smart card from the Sun Ray Client is inserted into a
different Sun Ray Client before the server has timed out the lost
connection. Because the old connection is still active, new
connections using the same smart card are unable to gain access.

When this conditions occurs, the server checks the status of the
old connection. After the time reserved for this check has elapsed
(an initial default of 10 seconds), the Sun Ray Client connection
is restarted and the condition should be automatically resolved.
Either the session access is granted or the Sun Ray Client remains
in this Waiting for Access state (64).

If a Sun Ray Client continues to remain in this state, the same
token is being used with another connection. Specifically, two
physical tokens (smart card, Sun Ray Client, Oracle Virtual
Desktop Client profile) are trying to connect to the same session.

Possible reasons for this issue include the following:

A security incident where a copied or fake smart card is used
to gain access to the session.

A security incident where a copy of an Oracle Virtual Desktop
Client profile is used to gain access to the session. This
situation might also indicate a user error. Oracle Virtual
Desktop Client profile files should not be copied to a
different computer or user account.

A registered token policy is in effect, alias tokens have been
configured, and an alias token is still connected to the
session the user is trying to access. If access is denied
because of a currently connected alias token, the connected
alias token needs to be disconnected to regain access. For
example, the aliased smart card must be removed from its Sun
Ray Client.