The WorkForce-3620 printer keeps showing a Printer Error…

Customer Question

The WorkForce-3620 printer keeps...

The WorkForce-3620 printer keeps showing a Printer Error message directing me to turn the power off and then back on again. That doesn't help, and I can't eliminate the message, even after unplugging the it

Technician's Assistant: What's the make and model of your printer, and can you guesstimate how old it is?

It's a 2 or 3 year old Epson WorkForce-WF-3620

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

It's an HP 2010i, running Windows 7

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It's been this way for about a week, and I was in the middle of printing out 26 commission reports, when the message popped up and the last 2 reports wouldn't print

Experience: CAN PROVIDE SOLUTIONS FOR ISSUES RELATED TO COMPUTERS AND RELATED HARDWARE EQUIPMENTS.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.