The delivery time depends on the country, as well as the location. An order that is shipped to a rural location may take longer than an order that is shipped to New York City (which is close to a UPS airport hub). The expected delivery time in business days, as mentioned in the advertisement of the product, differs per shipping country. In the tracking info, that you receive as soon as the parcel will leave the CLUSE warehouse, an indicated delivery time is shown.

Essentielle Silver Hexagon Charm Lariat Necklace

UPDATED INFORMATION IN REGARDS TO CORONA / COVID-19

You can still shop your favourite CLUSE online and we are able to deliver your order at home free of charge. However, due to high demand and additional health and safety measures, our deliveries can take longer than normal. Please find more information in our FAQ.

Different procedures apply depending on the reason for your return and the country you are in. Please read our policy carefully to avoid return issues and paying unnecessary costs.

STANDARD DELIVERY

Are there any shipment costs?

CLUSE offers free shipment on all products and to all countries that can be selected when choosing the shipping address.

Orders shipped to addresses outside the EU, may be subject to import duties or taxes, which are levied when the shipment reaches the specified delivery address. The buyer is responsible for payment of such import duties and taxes.

CLUSE is not associated with these charges and cannot predict the value of the charge. We advise our customers to contact the local customs office in the delivery country for further information.

How long does it take for me to receive my order?

Standard delivery

DE: 1 - 2 working days

NL, BE, FR, AT, UK, IE: 3 - 5 working days

IT, ES, PT, PL, DK, CRO, HU: 5 - 7 working days

NON-EU: 7 - 9 working days

Express delivery

These may be subject to change dependant on location of residence within the country. Upon dispatch from the CLUSE warehouse you will automatically receive tracking information, which will indicate an estimated delivery time for your parcel. We do not keep any stock at our offices and the warehouse of our fulfilment partner is not accessible to customers.

RETURN POLICY

Return costs & responsibility

The buyer bears the costs of returning his/her order. The buyer is responsible for preparing and shipping the return shipment. For a return within the 30 days trial period - which starts after the buyer received the order - no prior contact with CLUSE is needed. CLUSE strongly advises any buyer who wants to return his/her order to choose a secured shipment method. Return shipments take place at the risk of the buyer.

Refund

In case of a revocation by the buyer within the trial period, CLUSE will credit the buyer within 14 days after receiving the return shipment. Any credit due as a result of a return shipment, will be refunded to the account that the buyer used to pay the original order.

Warranty & Repair

The CLUSE warranty policy is automatically in effect upon purchase of any CLUSE products. CLUSE grants a two (2) year warranty period on its watches and a two (2) year warranty period on its jewellery. The warranties guarantee the buyer that the products meet the standards of usability, reliability and durability.

Product Description

Simplicity merges with finite details for a minimal yet luxe look perfect for any occasion. On the end of a minimal chain, a hexagon pendant is threaded through a minimalistic loop, creating a singular drop falling from the chain. Three tiny hexagon charms sit to one side of the chain, adding a subtle but chic element of detail. Made from high quality 925 sterling silver, finished with a rhodium plating.