If you see one of Chromecast Error message like above, please complete the troubleshooting this steps by steps fix the Chromecast Reconnect me Error

Chromecast Troubleshooting Steps:

Trin 1: Check the internet access

Is your Wi-Fi network available and are other devices (phone, tablet, desktop, eller laptop) able to connect to it and access the internet?

If other devices are able to connect to the Wi-Fi network and Chromecast is not working, then please movecontinue to Step 2 directly.

If no other devices are able to connect to the Wi-Fi network or access the internet, please reboot your router.

To reboot, unplug the Wi-Fi router, leaving unplugged for 2 mins before plugging it back in.

Ensure that the router’s lights turn off completely when unplugged. Some routers have backup battery packs, you may need to disconnect the battery packs as well in order to ensure that the router is completely turned off.

Once all the router lights are back on and you see the network name listed in the Wi-Fi options on your phone/computer, please check if the Chromecast is now connected to the Wi-Fi network.

After rebooting router, please look at the following scenarios:

If the network is online and the issue gets fixed after rebooting the router, then skip the rest of the steps

OR

If the network is online but the issue is not resolved, thencontinue to Step 2 for more troubleshooting.

OR

If you successfully rebooted the router and the Wi-Fi network is still not available for all the devices, then there could be something wrong with the internet service. We recommend that you reach out to yourInternet Service Provider (ISP)to see if any of your network settings were recently changed.

Trin 2: Have there been any changes to the router, router location, or router password?

Trin 3: Is the Chromecast device within 15-20 feet of the setup device and the Wi-Fi router?

The Chromecast device should be as close as possible (within 15 feet) to the device used for setup (phone, tablet, or laptop computer), and equally close to the Wi-Fi router. Close proximity allows for the best Wi-Fi connection possible.

If the devices aren’t in close proximity, please move them closer together.

OR

If moving closer did not resolve the issue, please move the the next step and reboot the Chromecast device.

Trin 4: Reboot the Chromecast device

Option 1: From the Google Home App

Make sure your mobile device or tablet is connected to the same Wi-Fi as your Chromecast device.

Open the Google Home app.

In the upper right corner of the home screen, tapEnhederto see your available Chromecast devices.

In the top right corner of the device you’d like to reboot, tap the device card menu > Indstillinger.

In the top right corner of the Device Settings page, tap the More button > Reboot.

Option 2: From the Chromecast device

Unplug the power cord from the Chromecast device.

Leave it unplugged for ~1 minute.

Plug the power cord back in.

Bemærk: Unplugging the Chromecast from the TV’s HDMI portdoes not rebootthe device. It must be disconnected from the power source in order to reboot.

Reklame

If that did not resolve the issue please continue to the next troubleshooting step

If that resolves the issues, then skip the rest of the steps.

Trin 5: If you have a 1st Generation device, use the HDMI extender

If you have a 1st Generation device, please use the HDMI extender that came in the box with your Chromecast device. The extender may help reduce Wi-Fi signal interference.

Unplug the Chromecast device from the HDMI port.

Unplug the power cord from the Chromecast device.

Plug the HDMI extender into the Chromecast device.

Plug the HDMI extender into an available HDMI port on the TV.

Reconnect the power cord to the Chromecast device.

If that did not resolve the issue please continue to the next troubleshooting step.

If that resolves the issues, please skip the rest of the steps.

Trin 6: Perform a factory data reset (FDR)

From the Google Home app

Open the Google Home app.

In the upper right corner of the home screen, tapEnhederto see your available Chromecast devices.

In the top right corner of the device you’d like to FDR, tap the device card menu > Indstillinger.

In the top right corner, tap the More button.

If on Android, tapGendan fabriksindstillinger.If on iOS, tapReset.

Confirm you would like to reset your device by tappingReset.

From the Chromecast device

While the Chromecast is plugged into the TV, hold down the button on the Chromecast for at least 25 seconds or until the solid LED light begins flashing on the Chromecast device and the TV goes blank and begins the reboot sequence.

From the Google Home app

Open the Google Home app.

In the upper right corner of the home screen, tapEnhederto see your available Chromecast devices.

In the top right corner of the device you’d like to FDR, tap the device card menu > Indstillinger.

In the top right corner, tap the More button.

If on Android, tapGendan fabriksindstillinger.If on iOS, tapReset.

Confirm you would like to reset your device by tappingReset.

From the Chromecast device

While the Chromecast is plugged into the TV, hold down the button on the side of the Chromecast. The LED will begin blinking orange. When the LED light turns white, release the button and the Chromecast will begin the reboot sequence.