Solution:
Use this page
A copy of your current account setting will be immediately emailed to the account's email address.
If, after a few minutes, you do not appear to have received it please check your spam folder.

To diagnose this type of problem we need to have a specific example to look at. We need to know two things:

The address of a page that is not in the index, and

How a visitor to your site gets to that page from your home page without using search

Note that both pieces of information are required in order to determine the problem.
(You can see a list of the documents included in the index by using the "view log list" option on the "reports" page to view the
most recent indexing log. The list is at the very end of the log.)

Please enter that information —and any additional details— in the message area below, then press the send button to contact our staff.

Please enter the address of the specific page with the problem —and any additional details— in the message area below, then press the send button to contact our staff.

Did you receive an email specifically indicating that your account's limit was reached?
YesNo

Often accounts that hit the page limit are not set up correctly.
Before sending your free upgrade request please review the results at the end of your indexing log (use the "view log list" option on the "reports" page after you log in)
and also see the FAQ titled Too Many Pages Indexed.

To diagnose this type of problem we need to have a specific example to look at. We need to know two things:

The address of a page that is not in the index, and

How a visitor to your site gets to that page from your home page without using search

Note that both pieces of information are required in order to determine the problem.
(You can see a list of the documents included in the index by using the "view log list" option on the "reports" page to view the
most recent indexing log. The list is at the very end of the log.)

Please enter that information —and any additional details— in the message area below, then press the send button to contact our staff.

Please enter the specific details of your question or issue in the message box below, then press the send button to contact our staff.

Please enter your message in the message area below then press the send button.
The more details you provide the more precise our answer can be.

Please enter your message in the message area below then press the send button.
The more details you provide the more precise our answer can be.

Please enter your message in the message area below then press the send button.
The more details you provide the more precise our answer can be.

Solution:
Use this page
A copy of your current account setting will be immediately emailed to the account's email address.
If, after a few minutes, you do not appear to have received it please check your spam folder.

To diagnose this type of problem we need to have a specific example to look at. We need to know two things:

The address of a page that is not in the index, and

How a visitor to your site gets to that page from your home page without using search

Note that both pieces of information are required in order to determine the problem.
(You can see a list of the documents included in the index by using the "view log list" option on the "reports" page to view the
most recent indexing log. The list is at the very end of the log.)

Please enter that information —and any additional details— in the message area below, then press the send button to contact our staff.