A cute name or something?
I was thinking “Cog” or “Coggie”
“He” could be the one showing the new user through a tutorial on how to use the app, and when an update happens it could point out the changes.
Cute little mascots are a great way to build a brand!

Haha I wouldn’t mind a help function that’s cleaner than the forum, but that’s not the system right now. The forum is the help.

And I think an app walkthrough like some other apps have where it has a call out box and darkens the background for each step, that would be nice… but for the mascot, I’m not quite on board, but I appreciate throwing the idea out there!

Back in the day that was how tech companies tried to humanize and connect software to an emotion, but now that style of branding is seen a little juvenile haha sorry, I could be wrong though maybe others would disagree