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Self-help Library : Wellness

Lifestyle
Choices
and
Your
Health

The lifestyle that you choose to lead can have an enormous impact on your health and may even cause certain lifestyle diseases to develop. Despite having choice and control when it comes down to lifestyle factors - such as what we eat, how often we exercise, whether we choose to smoke and the amount of alcohol we drink, lifestyle diseases are becoming the leading cause of death in India - with heart disease being the most prevalent.

Opinion Poll

1to1help.net - EAP Introduction

CHALLENGE GUIDELINES

STEP 1 : ELIGIBILITY
There are 2 eligibility criteria you need to clear to be able to participate in the challenge.

You should be 10% above your ideal body weight range.

This module is not suitable for people with any medical complications or for people who are on medications for any medical ailment. So, if you have any medical issues, you will not be eligible.

STEP 2 : SHARING HEALTH INFORMATIONFor us to help you with a customized diet plan, we would need your health information. You would need to complete a couple of forms as mentioned below -

Wellness Profile

Diet Recall Form

STEP 3 : TELEPHONIC COUNSELLING WITH DIETITIANBefore our Dietitian plans a diet for you based on the information provided by you, she would discuss the diet modifications with you in details. This helps us plan the diets as personalized as possible to suit your work flow. The chances of you following the diet are far more when it is customized according to your needs.

STEP 4 : DIET PLANSince this is a competition, to make it a fair one, we would be sending every participant's diet plans on the same date. The date will be announced shortly. Once you all get the diet plans, the countdown starts! This challenge is a time bound module, so each one of you will get 2 months to work on your health goals and lose maximum weight.

STEP 5 : WELLNESS COACHINGWeight Loss doesn't start once you get the diet plans. To lose weight in the right way, you need a lot of dedication and planning! If you need someone to give you that push and motivation to stick to your new routine, our Wellness Coaches are right here!

STEP 6 : SWEAT IT OUTYou get 3 months to follow the diet plan and make all the right modifications in your lifestyle. Make sure you also exercise every day and burn the fat and give it your best!

STEP 7 : CONCLUDING THE CHALLENGEAt the end of these 3 months, you will have to enter your current weight (the end weight), so that we can check the total number of kgs you have lost during this period!

2. Have you used the website resources (articles, assessment tests, HRA)?

Did you find them useful?

3. Have you attended any talks conducted by the EAP?

Did you find them useful?

4. Would you recommend this service to others?

Very satisfied
Satisfied
Dissatisfied

5a. Were you satisfied with the counselling service?

5b. Were you satisfied with the promptness of the counsellor's response / fixing of the appointment?

5c. How effective was your counsellor in addressing your concerns?

5d. What did you particularly like / dislike about your experience with the counselling service?

5. You have taken an eWorkshop (Choosing a partner / Stress Audit). Did you find it useful?

Additional comments (if any)

Privacy Policy

At 1to1help, we respect your privacy and believe you should be informed about how we collect, use and disclose your Personal Information. This Privacy Policy describes our practices regarding how we use and share with third parties Personal Information (as defined below) that we collect on the Website. By visiting hdfcergo. 1to1assist.com website (the “Website”) ( "1to1help" or "we" or "us") or otherwise submitting your Personal Information to us, you accept the practices described in this statement. The "HDFC ERGO employee" as used herein refer to all the employees of HDFC ERGO General Insurance Company Ltd. accessing the Website for any reason.

1to1help Privacy Policy Summary

1to1help understands how important the privacy of personal information is to our HDFC ERGO employees. We understand that your privacy matters and we respect your privacy choices. This summary of our privacy policy is intended to give you an overview of:

What information we collect about you

What choices you have about your information

How we use your information

How and with whom we may share the information we have about you

How we protect your information

How to contact us with questions or concerns

We urge you to take the time to read our entire Privacy Policy for complete detail about our privacy practices and your information.

Information Collected About You
We may collect "Personal Information" about you – such as your name, address, telephone number, email address or health information – in the following ways:

When you register for or update an existing profile on our Websites 1to1help;

When you use certain interactive tools and services;

When you sign–up for newsletters or other communications from 1to1help;

When you participate in an online survey; or

When you provide personal information in a community area or other public forum.

We may collect "Non-Personal Information" – information that cannot be used to identify you – via Cookies, Web Beacons, 1to1helpand from external sources, even if you have not registered with or provided any Personal Information to 1to1help.

What Choices Do I Have?
If you do not want your Personal Information used by 1to1help as provided in this Privacy Policy, you should not register on this Website or as a member or for any specific tool or application that collects Personal Information. You may correct, update or review Personal Information you have submitted through registration, tools and applications by signing in and updating your registration information. If you have registered and no longer want 1to1help to use your Personal Information, you should delete your information as described in this Policy.

How Information Collected About You Is Used
We may use information we collect about you to:

We may combine Personal and Non-Personal Information collected by 1to1help about you, and may combine this information with information from external sources. Third parties may also use Non-Personal Information in order to display advertising that reflects the interests and preferences of our HDFC ERGO employee community.

With Whom Do We Share Your Information?
1to1help will not disclose any Personal Information about you unless specifically agreed to you by you or:

To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order;

To our vendors and suppliers in the course of their provision of products or services to 1to1help

In the event of a corporate change in control resulting from, for example, a merger, a sale of assets, or bankruptcy;

In special cases, such as in response to a physical threat to you or others.

1to1help will not make your Personal Information available to third parties for their marketing purposes.

How Do We Secure and Retain Your Information?
We have put in place technical, physical, and administrative safeguards to protect the Personal Information that we collect.

Contact 1to1help
Please send us an email using the Contact Us link at the bottom of every page of our site if you have any questions about this Privacy Policy or the Personal Information we maintain about you.

1to1help understands how important the privacy of personal information is to our HDFC ERGO employees. This Privacy Policy will tell you what information we collect about you and about your use of 1to1help and its services. It will explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully.

If you are an employee or health plan member who has enabled access to your health record on the Website by registering at your employer‘s or health plan‘s website, the privacy policy applicable to your information at your employer or health plan website remains applicable to your personal health record at 1to1assist.com. If your employer or health plan account is no longer made available to you by your employer or health plan, you will continue to have access to your health information from 1to1assist.com, using the same HDFC ERGO employee name and password, but will be subject to this Privacy Policy.

Information Collected About You

Personal Information
If you choose to register or update an existing member profile with 1to1help or access certain functionality on the Website, you may be required to submit Personal Information. "Personal Information" means information that we can use to identify or contact you, such as your name, address, telephone number or email address. Health records, medical reports of last 2 years of the HDFC ERGO employee shall also be considered as Personal Information. You are responsible for ensuring the accuracy of the Personal Information that you submit 1to1help on the Website. Inaccurate information will affect your experience when using the Websites and tools and our ability to contact you as described in this Privacy Policy.

Personal Information shared with third party
The disclosure of Personal Information by 1to1help to any third party falling within the purview of the agreement entered on 1st April 2014 within 1to1help and HDFC ERGO shall require prior permission of the HDFC ERGO employee(s). The third receiving such sensitive Personal Information from 1to1help shall not disclosure it further and shall be liable for any further disclosure.

Registration
Access to some 1to1help interactive tools and services may be limited to HDFC ERGO employees who have registered. Some of our tools (such as certain quizzes or calculators) do not retain your Personal Information, while others store your Personal Information in accordance with this Privacy Policy and the authorization you provide at the time you submit Personal Information in order to use the tool. 1to1help Personal Health Records, which allows you a secure place to gather, store, manage and share your Personal Information and provides tools and services to better manage your health and the health of your family, requires additional registration. It has the ability to use Personal Information that you provide to send you personalized emails or secure electronic messages. However, 1to1help does not allow any third parties to place beacons or cookies or to gather any data about you in connection with your use of the same.

Newsletters & Emails to You
At registration and at various times as you use the 1to1help Website, you will be given the option of providing us with Personal Information in order to receive recurring informational/promotional newsletters – such as a newsletter relating to a specific health condition – via email from 1to1help and/or directly from third parties.
When you sign up for our email newsletters or at any time, you can choose to opt out of receiving additional promotional newsletters from 1to1help or our Sponsors.
You can unsubscribe from a newsletter by following the directions included at the bottom of the newsletter.

Market Research
From time to time, 1to1help may conduct online research surveys through email invitations, pop–up surveys and online focus groups. When participating in a survey, we may ask you to enter Personal Information. The Personal Information you submit in a survey may be used by 1to1help for research and measurement purposes, as described below, including measurement of the effectiveness of content, advertising or programs. Market research surveys conducted by or on behalf of 1to1help will contain a link to this Privacy Policy.

Community, Health Communities, Blogs and Other Public Forums
1to1help features several community areas and other public forums where HDFC ERGO employees with similar interests or medical conditions can share information and support one another or where HDFC ERGO employees can post questions for experts to answer. We also offer online discussions moderated by healthcare experts. Our communities are open to the public and should not be considered private.

Any information (including Personal Information) you share in any online community area including a chat room, Health Community, Ask Our Expert posting or online discussion is by design open to the public and is not private. You should think carefully before posting any Personal Information in any public forum. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, the information you post may also show up in third-party search engines.

If you mistakenly post Personal Information in our community areas and would like it removed, you can send us an email to request that we remove it by using the Contact Us link on the 1to1helpWebSite. In some cases, we may not be able to remove your Personal Information. If your Personal information has been seen by any entity prior to us removing it, 1to1help will not be responsible for the same.

Emails You Send to 1to1help
This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to 1to1help by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to 1to1help.

Non-Personal Information
Even if you do not register with or provide any Personal Information to 1to1help, we collect Non-Personal Information about your use of the 1to1help Web Sites. "Non-Personal Information" means information that we cannot use to identify or contact you. We may also acquire Non-Personal Information about our HDFC ERGO employees from external sources. While you may use some of the functionality of 1to1help without registration, many of the specific tools and services on the 1to1helpWebsites require that you register with 1to1help.

Cookies and Web Beacons
We collect Non-Personal Information about your use of the 1to1help Website and your use of other web sites through the use of Cookies and Web Beacons. "Cookies" are small data files that are stored on the hard drive of the computer you use to view a web site. Every computer that accesses the 1to1helpWebsite is assigned a different cookie by 1to1help. "Web Beacons" are graphic image files imbedded in a web page typically used to monitor activity on a web page and send back to its home server (which can belong to the host site, a network advertiser or some other third party) information from your browser, such as the IP address, the URL of the page on which the beacon is located, the type browser that is accessing the site and the ID number of any Cookies on your computer previously placed by that server.

Third parties under contract with 1to1help may use Cookies or Web Beacons to collect Non-Personal Information about your usage of the 1to1helpWebsite, including which health topics you have viewed. These third party advertising service providers may use this information, on our behalf, to help 1to1help deliver advertising on the 1to1helpWebsite . 1to1help may further tailor the advertising on these third party sites based on additional Non-Personal Information to the extent known by 1to1help or these third parties.

Mobile Device Applications ("Apps")
When you download and install one of our 1to1help Mobile Apps onto your mobile device we assign a random number to your App installation. This number cannot be used to identify you personally, and we cannot identify you personally unless you choose to become a registered HDFC ERGO employee of the App. We use this random number in a manner similar to our use of Cookies as described in this Privacy Policy. Unlike Cookies, the random number is assigned to your installation of the App itself and not a browser, because the App does not work through your browser. Therefore the random number cannot be removed through settings. If you do not want us to use the random number for the purposes for which we use Cookies, please do not use the Mobile Device App, and please use your mobile device browser to access the 1to1help Web Sites or our mobile optimized sites. We do not obtain any information about your mobile device, other than the brand, make and model and type of operating software your device uses. Please note that certain 1to1help Mobile Apps require registration either to use the App or to use certain functionality in the App.

Non-Personal Information Collected by Third Parties Not Acting on 1to1help's Behalf
We work with third parties to display advertising that reflects the interests and preferences of HDFC ERGO employees. Sponsors or advertisers on the Website may use their own Cookies, Web Beacons or other online tracking technologies in the banner advertisements served on the Web Sites and in emails, special promotions or newsletters we send you. Their advertisements may be displayed on the Website. Some advertisers use companies other than 1to1help to serve their ads and to monitor HDFC ERGO employees' responses to ads, and these companies ("Ad Servers") may also collect Non-Personal Information through the use of Cookies or Web Beacons on the Website.

We do not control how third parties use Cookies or Web Beacons or how they manage the Non-Personal Information they gather through the use of these technologies on the Web Sites.

What Choices Do I Have?
Updating/Removing Your Personal Information
If you do not want your Personal Information used by 1to1help as provided in this Privacy Policy, you should not register as a member or for any specific tool or application that collects Personal Information. You can correct, update or review Personal Information you have previously submitted by going back to the specific tool or application, logging-in and making the desired change. You can also update any Personal Information you have submitted by contacting us using the contact information listed below.
If you have registered and desire to delete any your Personal Information you have provided to us from our systems please contact us using the contact information listed below. Upon your request, we will delete your Personal Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Web Sites from our servers.
If you decide that you would prefer not to receive personalized email or secure electronic messages from 1to1help, you may "Opt-out" of the service by following the unsubscribe instructions included in each promotional email.
Cookies
Most browser software can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the "Help" section of the toolbar. If you reject our Cookies, some of the functions and conveniences of the Website may not work properly but you do not have to accept our Cookies in order to productively use the Website. It is important to note that in order to use the opt-out services described below, you must not reject all Cookies because these opt-out procedures work by placing Cookies on your browser that enable these opt-out procedures to function. The "opt-out Cookies" are placed, for example, in order to help prevent the placement of Cookies used for the targeting of advertising.
Certain Ad Servers allow you to prevent them from collecting data through the use of Cookies. In order to do so, you must Opt-out of such data collection with each individual site. We work with third party ad networks to display advertising on our Website. Our ad network vendors use technologies to collect non-personally identifiable information about your activities on our web sites to provide you cookie-based targeted advertising based upon your browsing activity and your interests.
How Information Collected About You Is Used

Information collected by 1to1help about you is used by 1to1help to:

Administer your account,

Provide you with access to particular tools and services,

Respond to your inquiries you send to us and to send you administrative communications about the Website or services,

Obtain your feedback about the Websites or our offerings,

Statistically analyze HDFC ERGO employee behavior and activity including how frequently areas of the site are visited and how many emails are received and opened,

provide you with more relevant content or advertising on the Website; and

Conduct research and measurement activities, including those described below.

1to1help may combine Personal and Non-Personal Information collected by 1to1help about you, and may combine this information with information from external sources.
We also use Cookies in order to enable us to conduct surveys for our own use and on behalf of our advertisers. These Cookies are used to determine whether you have seen certain content or advertising so that we may request your opinions. We may also use Cookies to authenticate respondents or to help you pick up where you left off in a survey. If you have Cookies disabled you may not be able to participate in some surveys.
Research and Measurement Activities
Information that 1to1help collects about you may be combined by 1to1help with other information available to 1to1help through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising or programs. This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information. We may report aggregate information, which is not able to be identified back to aHDFC ERGO employee of the Website, to our current or prospective advertisers and other business partners. We do not sell or share any Personal Information with any third parties, except contractors performing services on our behalf who agree not to use this information received from us for any purpose other than performing services on our behalf.
With Whom Do We Share Your Information?
Except as described in this Privacy Policy or as specifically agreed to by you, 1to1help will not disclose any Personal Information it gathers from you through the Web Sites. We may only release Personal Information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In addition, we may disclose Personal Information as described below.
In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, 1to1help reserves the right to transfer your Personal Information to the new party in control or the party acquiring assets. In the event of such a change, your Personal Information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the section below that discusses "Changes to This Privacy Policy."
Disclosures to 1to1help Operations and Maintenance Contractor
1to1help contractors sometimes have limited access to your Personal and Non-Personal Information in the course of providing products or services to 1to1help. These contractors include vendors and suppliers that provide us with technology, services, data analysis, research, advertising and marketing assistance and/or content for the operation and maintenance of the Web Sites. We contractually require that our operations and maintenance contractors: 1) protect the privacy of your Personal and Non-Personal Information consistent with this Privacy Policy and 2) not use or disclose your Personal or Non-Personal Information for any purpose other than providing the limited service or function for 1to1help.
Disclosures to Third Party Web Sites
Certain content, services and advertisements offered to you through the Web site are served on, or contain links to, web sites hosted and operated by a company other than UHG-GSD or 1to1help ("Third Party Web Sites"). 1to1help does not disclose your Personal Information to these Third Party Web Sites without your consent, but you should be aware that any information you disclose to the other web sites once you access these other web sites is not subject to this Privacy Policy. 1to1help does not endorse and is not responsible for the privacy practices of these Third Party Web Sites. You should review the privacy policy posted on the other web site to understand how that Third Party Web Site collects and uses your Personal Information. 1to1help makes an effort to make it obvious to you when you leave our website and enter a Third Party Web Site, either by requiring you to click on a link or by notifying you on the site before you visit the Third Party Website. In addition, if you see a phrase such as "Powered by" or "in association with" followed by the name of a company other than 1to1help, then you are on a web site hosted by a company other than 1to1help.
How Do We Secure and Retain Your Information?
We take reasonable security measures to protect the security of your Personal Information. Despite 1to1help's efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
The security of your Personal Information is important to us. When you enter Personal Information (including personal health information in various tools on our website), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.
We will retain your Personal Information as long as your account is active or needed to provide you services. At any time you can remove your Personal Information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to 1to1help from our servers. 1to1help tools that collect and store Personal Information allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
Children
We are committed to protecting the privacy of children. The Website is not designed or intended to attract children under the age of 13. The Website do not collect Personal Information from any person we actually know is under the age of 13. A parent or guardian, however, may use 1to1help to establish a personal health record and a 1to1help home page for a minor. The parent or guardian is solely responsible for providing supervision of the minor's use of Website. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through 1to1help for the minor.
Contacting GSD Live Well about Your Personal Information or Privacy
Please send us an email by using the Contact Us link of our site if you have any questions about this Privacy Policy or the Personal Information we maintain about you.
You can also contact 1to1help´s Privacy Office at:
1to1help and Workplace Wellness Solutions Pvt. Ltd.
1005, Jai Antriksh,
Makwana Road, Marol,
Andheri (East), Mumbai - 400 059
Changes to This Privacy Policy
We reserve the right to change or modify this Privacy Policy or any of our tools or services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this policy we will notify you by email (sent to the email address specified when you register) and/or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this Website for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the Website. Please exit the Website immediately if you do not agree to the terms of this Privacy Policy.

1to1 help Terms of Use

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.hdfcergo.1to1assist.com website (the “Website”).

The domain name www.hdfcergo.1to1assist.com (hereinafter referred to as "Website") is owned by 1to1help.net Pvt. Ltd. a company incorporated under the Companies Act, 1956 with its registered office at #2728, 80 Feet Road, HAL 2nd Stage, Indiranagar, Bangalore-560038. India(hereinafter referred as “1to1help”)The use of the Website and services and tools by the HDFC ERGO employees is governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If You, a HDFC ERGO employee uses the Website, You shall be subject to the policies that are applicable to the Website for such usage. By mere use of the Website, HDFC ERGO General Insurance Company Ltd. (“HDFC ERGO”) employee shall be bound by these terms and conditions including the policies so constituted.

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who is an employee of HDFC ERGO and has agreed to become a user on the Website by providing Registration Data while registering on the Website as Registered User by the agreement executed by their employer at that time. The term "We", "Us", "Our" shall mean 1to1help.

When You use any of the services provided by Us through the Website You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right to change, modify, add or remove portions of these Terms of Use. If we make any material changes in the terms of use, we will notify You by email and/or by means of a notice on this Website prior to the change becoming effective. . It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by 1to1help Privacy Policy as amended from time to time.

Membership Eligibility

Use of the Website is available only to the employees of HDFC ERGO who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website.
Your Account and Registration Obligations

If You use the Website, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.

Communications

When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

Platform for Transaction and Communication

The Website also acts as a platform that HDFC ERGO employees utilize to meet and interact with third party including but not limited to counsellors, health experts.. 1to1help 1to1help shall be responsible for the services provided to the employees of HDFC ERGO, falling with the scope and the purview of the Agreement dated 1st April 2014 entered between 1to1help and HDFC ERGO.

Charges

1to1help does not charge any fee for browsing on the Website. 1to1help may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. 1to1help shall inform HDFC ERGO for any such introduction / modification in the services.

Use of the Website
You agree, undertake and confirm that Your use of Website shall be strictly governed by the following binding principles:

belongs to another person and to which You does not have any right to;

is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;

is misleading in any way;

is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;

promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;

infringes upon or violates any third party's rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity];

promotes an illegal or unauthorized copy of another person's copyrighted work (see "Copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;

contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);

provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;

provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;

contains video, photographs, or images of another person (with a minor or an adult).

tries to gain unauthorized access or exceeds the scope of authorized access to the Website or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Website or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;

solicits gambling or engages in any gambling activity which We, in Our sole discretion, believes is or could be construed as being illegal;

interferes with another USER's use and enjoyment of the Website or any other individual's User and enjoyment of similar services;

refers to any website or URL that, in Our sole discretion, contains material that is inappropriate for the Website or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.

harm minors in any way;

infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;

violates any law for the time being in force;

deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

impersonate another person;

contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;

threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider ("ISPs") or other suppliers;

You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. We reserve Our right to bar any such activity.

You shall not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server, computer, network, or to any of the services offered on or through the Website, by hacking, password "mining" or any other illegitimate means.

You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other User of or visitor to Website, or any other customer, including any account on the Website not owned by You, to its source, or exploit the Website or any service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Website.

You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the terms 1to1help in any conduct or action that might tarnish the image or reputation, of 1to1help or or dilute any 1to1help’s trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us. You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website or 1to1help's systems or networks, or any systems or networks connected to 1to1help.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person's use of the Website.

You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to Us on or through the Website or any service offered on or through the Website. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity.

You may not use the Website or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of 1to1help and / or others.

You shall at all times ensure full compliance with the applicable provisions of the applicable laws including but not limited to Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations. (You shall not engage in any transaction while availing the services, which is prohibited by the provisions of any applicable law or regulations for the time being in force.

Solely to enable Us to use the information You supply Us with, so that we are not violating any rights You might have in Your Information, You agree to grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in Your Information, in any media now known or not currently known, with respect to Your Information. We will only use Your information in accordance with the Terms of Use and Privacy Policy applicable to use of the Website.

From time to time, You shall be responsible for providing information relating to your health ,in this connection, You undertake that all such information shall be accurate in all respects. You shall not provide false information which shall hinder 1to1help in providing the services as required. We reserve the right, but have no obligation, to monitor the materials posted on the Website. 1to1help shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE WEBSITE AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect 1to1helps views. In no event shall 1to1help assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Website. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.

It is possible that other users (including unauthorized users or "hackers") may post or transmit offensive or obscene materials on the Website and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the Website, and that the recipient may use such information to harass or injure You. We donot approve of such unauthorized uses, but by using the Website You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Website. 15. 1to1help shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).

Contents Posted on Website

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork (collectively, "Content"), is 1to1help copyright or submitted by its affiliates, or is user generated content. 1to1help may not control over all such third party user generated content.

Except as expressly provided in these Terms of Use, no part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, without 1to1help's express prior written consent.

You may use information on the services purposely made available on the Website for downloading, provided that You (1) do not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) do not make any additional representations or warranties relating to such documents.
You shall be responsible for any notes, messages, emails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Website (collectively, "Content"). Such Content will become Our property and You grant Us the worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with Our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Content You provide. You agree that any Content You post may be used by us, consistent with Our Privacy Policy on website as mentioned herein, and You are not entitled to any payment or other compensation for such use.

Privacy

We view protection of Your privacy as a very important principle. We understand clearly that You and Your personal information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is available at https://hdfcergo.1to1assist.com/privacypolicy. If You object to Your Information being transferred or used in this way please do not use Website.

We and our affiliates will share / sell / transfer / license / covey some or all of your personal information with another business entity should we (or our assets) plan to merge with or are acquired by that business entity, or re-organization, amalgamation, restructuring of business or for any other reason whatsoever. Should such a transaction or situation occur, the other business entity or the new combined entity will be required to follow the privacy policy with respect to your personal information. Once you provide your information to us, you provide such information to us and our affiliate and we and our affiliate may use such information to provide you various services with respect to your transaction whether such transaction are conducted on https://hdfcergo.1to1assist.com/or with third party merchant's or third party merchant's website.

Disclaimer of Warranties and Liability

This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this Website are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, 1to1help does not warrant that:

• This Website will be constantly available, or available at all; or
• The information on this Website is complete, true, accurate or non-misleading.
1to1help will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. 1to1help does not warrant that this website; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components.
Applicable Law

Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Mumbai.

Trademark, Copyright and Restriction

This site is controlled and operated by 1to1help. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Website is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

Trademark complaint

1to1help respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You can write to 1to1help at info@1to1assist.com.

Contact Us
Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Website to info@1to1assist.com.

Grievance officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

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THANKS...for helping save lives.

Preventing Suicide : Reaching out and saving lives is the International Theme for World Suicide Prevention Day, 10th September 2015.

It is a myth that "people who talk about suicide do not do it". And it gives us great joy to remember all those situations where people have chosen to ignore this myth. Their concern and timely action of connecting troubled ones to professionals has contributed greatly towards the prevention of suicide.

We would like to express our gratitude to all those who helped us in reaching out to close to 2000 individuals who had been thinking about taking their lives during their difficult times.

We specially remember the companies who have initiated the EAP service for their employees; People Managers and HR's who were alert and sensitive to their team members' distress, who did not shy away from helping even post midnight; colleagues who encouraged their peers to seek help; The family members who did not overlook the signs of despair and willingly co-orperated with our counsellors to provide continuing care and support for their dear ones.

We would also like to acknowledge and appreciate all those individuals who, despite their own pain and hesitations to take help, reached out to us and trusted their counsellor to guide them to happier times.