CLOUD TRAINING VIDEOS

Full Training

Thank you for choosing Ohio.net! You’ve got your phone— so what’s next? In this training video, we cover everything you need to know about the many functions and settings of you new cloud phone system. To view specific topics, please see the videos below.

Transferring Calls

Holding Calls

Hold, please! Just kidding, you can watch this video right now. Accidentally dropping calls is frustrating; watching this video can help! Learn the difference between “holding” and “parking” when placing callers on hold.

Parking Calls

Voicemail

Learn how to check your voicemail and record personal greetings, including no answer, do not disturb, busy, and name options. Pro tip: smiling while you’re talking makes your voice sound even friendlier!

Web Portal Login

Follow this tutorial to login at http://myphone.ohio.net. You will need the information contained in the “Welcome Letter” that came with your phone. This video contains a quick overview of the Web Portal interface.

Web Portal Features

A more in-depth look at the Web Portal interface and all the great things you can do there. Learn how to take calls remotely from your cellphone with “Find Me Calls” and how to set up forwarding numbers.

Troubleshooting

This video covers common problems that can occur and how to resolve them. If you are still having issues with your new phone, please contact our tech support in your “Welcome Letter”. You can also reach us at 330-658-0555, option 2. We’re always happy to help!