Discrimination

What is discrimination?Discrimination means treating someone unfairly because they belong to a particular group of people.

Unlawful discriminationDiscrimination can take many forms, including harassing or treating people unfairly on the basis of their:

race

sex

marital status

age (includes discrimination due to having children)

disability (e.g. physical, intellectual or psychiatric)

sexuality (e.g. trans-sexuality), or

sexual preference (e.g. homosexuality).

Sexual harassment is where a person makes unwelcome sexual advances or requests to another, or unwelcome conduct of a sexual nature in a situation where such behaviour is likely to intimidate, humiliate or offend.

These types of discrimination and sexual harassment are prohibited under the following laws:

Racial Discrimination Act 1975 (Commonwealth)

Sex Discrimination Act 1984 (Cth)

Disability Discrimination Act 1992 (Cth)

Anti-Discrimination Act 1977 (NSW).

It is against the law to discriminate against people for any of the above reasons but only in certain circumstances. It is unlawful for a landlord or real estate agent to discriminate against you:

when rental accommodation is advertised (e.g. an ad that says that people of a particular ethnic group cannot apply)

when you enquire about the availability of advertised accommodation (e.g. an agent refuses to show a vacant rental property to two unmarried women

when you apply for rental accommodation (e.g. by refusing to take your application, placing you lower on a list of applicants, or refusing to rent thepremises to you)

while you are renting accommodation by imposing terms or conditions which are discriminatory (e.g. limiting the people you can invite to visit)

by sexually harassing you in the course of being provided or offered accommodation

by not giving you all the benefits associated with your accommodation (e.g. you live in flats with a pool and are not allowed to use the pool becauseyou have a child with disability).

Exceptions – shared accommodation Whether it is unlawful to discriminate in shared accommodation depends on the type of discrimination and whether you are living with the owner or their close relative and how many people you are sharing with. Under the Racial Discrimination Act 1975, an act is not unlawful in relation to accommodation if sharing with the owner or their close relative. Under the Sex Discrimination Act 1984 and the Disability Discrimination Act 1992, an act is not unlawful in relation to accommodation:

if sharing with the owner or their close relative, or

if it is for no more than 3 people.

Under the Anti-Discrimination Act 1977, an act is not unlawful:

if the tenant is sharing with the owner or their close relative, or

if the accommodation is for no more than 6 people.

It is not unlawful to discriminate if the accommodation is designed to meet the needs of particular groups (e.g. women, older persons, youth).

If you are discriminated againstIf you believe you have been discriminated against, you can make a complaint to the Anti–Discrimination Board of NSW (ADB) or the Australian Human RightsCommission (AHRC). You have 6 months to make a complaint to the ADB and 12 months to make a complaint to AHRC. Contact the ADB or AHRC for up-to-date advice about how to make a complaint and the time it will take to sort it out.

ADB staff can help to put your complaint in writing.The ADB can also deal with complaints urgently, if necessary. You can also contact your local or a specialist Community Legal Centre for legal advice.

The complaints processWritten complaints to the ADB are investigated by a conciliation officer. They may ask you for more written information, or talk to you by phone or in person. They will ask the landlord or real estate agent to respond to your complaint. If the ADB finds that you have been discriminated against, there will be a conciliation conference where both sides meet with the conciliation officer to try to work out a solution to the complaint. This may include a written apology and/or compensation. If you cannot come to an agreement, the matter may be referred to the Equal Opportunity Division of the Administrative Decisions Tribunal of NSW for more formal proceedings. AHRC has a similar process. If you cannot come to an agreement, the matter may go to the Federal Magistrates Court for more formal proceedings.

Tribunal proceedingsProceedings of the Consumer, Trader and Tenancy Tribunal do not take unlawful discrimination into account.