HDI Buyer's Guide Live: An ITSM Solutions Spotlight

With the ITSM solution life cycle averaging 3-5 years, coupled with the increasing adoption of cloud-based ITSM solutions, it’s a good time to plan ahead, do your research, and gather all the facts you need to build a business case for your next ITSM solution. Join BMC Software, Cherwell Software, and ServiceNow in a side-by-side comparison as they present their company vision, solution philosophy, key innovation, competitive advantage, product insights, and customer experience. Then stroll through the sponsor booths to view product demos, access content resources, and chat with company representatives. Whether you are researching new or are already using these solutions, this is a unique opportunity to get your questions answered and maximize the return on your investment.

Visit each booth to view product demos, download content resources and collateral, and chat with your company representatives – an account manager and a technical support engineer. Opportunity to win prizes.

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About Our Speaker(s)

As the senior director of solution marketing at ServiceNow, Matt is responsible for defining and articulating the value of ServiceNow for enterprise organizations. Since joining ServiceNow in 2007, he helped reinvent a market dominated by legacy vendors and blazed new trails as the first IT management cloud. Prior to that, Matt drove product strategy at Oracle, Peregrine Systems, and most recently Symantec Altiris. Matt is an expert in cloud, IT service automation and IT operations and has participated in multiple speaking engagements throughout the world.

As Cherwell Software’s Technology Evangelist, Matthew works closely with existing customers and industry peers to understand how ITSM software solutions are currently being utilized, to explore how customer behavior is driving innovation, and to discover how emerging trends might impact service delivery. Matthew boasts extensive experience with integrating service management solutions into organizations of various sizes and industries. Matthew has traveled to more than 50 countries around the globe speaking, training, and consulting on topics ranging from interpersonal relationships to cross-cultural adjustment to ITSM practices.