findlay chevrolet in las vegas is awesome, however bozarth and fairway are complete idiots and have no idea what they are talking about. findlay helped me out and they really knew what they were talking about and doing

Washington State:
Renton - Good Chevrolet - Sales was decent in 2004 when I bought my 'burb. Service department liked pushing unneeded service. They will also call you the day after service offering you a free oil change if you come in and fill out the dealer service survey in front of them and give them great marks.

Auburn - Auburn Chevrolet - Sales people were decent and knowledgeable. Service department is obsessed with their dealer survey. Only agreed to get me in on a rush if I would rate them excellant on their service survey, I haven't gone back, and gave them poor marks for customer service since I felt extorted to get my car serviced.

Sumner - Sunset Chevrolet - Sales people were decent and knowledgeable, they visit and promote C5. They suggested I look through the site and see how good the Camaros were from other owners. They do offer lifetime oil changes with purchase of a vehicle.

Federal Way - Jet Chevrolet - Talked to young sales guy, seemed only interested in the sale. Made up stuff since he didn't know anything about the Camaro. I didn't stay long.

Puyallup - Puyallup Chevrolet - Sales depends on the person. Some are quite knowledgeable, but I got routed to someone who didn't know squat on the Camaro. Since I was a repeat customer, I didn't have to deal with him except for paperwork. Service has been good so far. I have added some GM accesories to my car and an oil change. I will go back again. So far, they haven't pushed any unneeded service or called to bug me looking for a good review on the service surveys.

Added them to the OP, can you check to make sure I labeled them correctly? You didn't specify so I went off of what impression the reviews gave me.

Quote:

Originally Posted by jake2212

findlay chevrolet in las vegas is awesome, however bozarth and fairway are complete idiots and have no idea what they are talking about. findlay helped me out and they really knew what they were talking about and doing

sure. for starters I, a 19 year old boy knew more about my car than the techs at fairway. they tried telling me that i needed to replace my radiator as well as my condenser when i went in to get a new condenser put in. also, apparently my car is "too heavily modded for warranty work." so i went to bozarth and they pretty much treated me horribly. it was as if they didn't want me there and the tech was rude to me the whole time i was talking to him. terrible service and i will never go back again. findlay on the other hand is the only dealer i will go to here in las vegas. their service techs are very friendly and know what they are talking about. i ended up talking to the service manager for a good 1 hr the other week about cars in general. when they put my new condenser in they did it pretty quick and it was a painless experience, i actually kind of enjoyed it.

Bankston Chevy woudn't deal at all and wanted about 2.5k over MSRP for the car I wanted. On top of it they were trying to low ball me on my trade in by about 2.5k saying something about they couldn't warranty the car because it had rims that weren't factory even though the rims were on it from the original dealership with the factory warranty. I told them this and they said to bad. Overall they made me feel like I was bothering them by being there so I left.

Moritz Chevy I had several issues with their Maint dept trying to charge me for warranty work and when I took my girl there to look at cars the salesman was very pushy and lied about numerous things about the cars and financing options that would be available. I just let the guy talk while I listened to him try to BS us then we left.

All three made me feel at home answered all my questions and were truthful to me even if it wasn't what I wanted to hear. They definitely made it apparent they wanted my buisness and were willing to work with me to get it. I have no bad things to say about any of them.

Courtesy Chevrolet in San Jose... Sucks! Went to buy my Camaro...they totally ignored me. Thought I was a punk. Even told one of the guys I was looking to buy a Camaro Today! They said...someone will be with you...after 30 minutes I walked out...went to Fremont...they took care of me.

Two weeks later...went with my GF to buy a Tahoe...same thing...she was ready to drop 50K on a Tahoe! Again went to Fremont Chevrolet bought one that day. If courtesy was professional and courteous ...they would have had 100K in sales.

Update: went back to Courtesy today...just about 3 years later. They were super nice to me and paid for changing out my damaged Speed sensor wire. They said it was under warranty. Wow...didn't expect that...my car is modes with a tune and two weeks over my 3 year 36K warranty. They've changed. I would now say Courtesy Chevrolet is Ok!

Lou Bachrodt Chev - Pompano Beach
So far very happy with their service - I really value people who will answer email and Jeremy, the serv advisor I was intro'd to on delivery - has been quick to turn around 2 emails I sent him regarding things on my new car that I was not sure of. Also, very quick to sched me for a oil change when I am ready, and promises 30 min turnaround. So far so good.

Patrick - my sales contact - has also been quick to return calls regarding some incoming accessories and paperwork.

I am glad that you are having a good experience at Lou Bachrodt Chev - Pompano Beach. As a fellow Camaro owner who used to go to Lou Bachrodt Chevy - Coconut Creek; I would suggest that you stay as far away as you can from their service department.

On a good note, we should add Ed Morse Chevy in Sawgrass to the list of good dealerships as they have done everything they could to help me with my services unlike some *************** from Lou Bachrodt Coconut Creek. Also, When Ed Morse told me that it will take 1 hour, I usually got the car back within 50 minutes. At Lou Bachrodt I was told I would get my car back in 3 days, when in reality I got it back in 2 weeks. Dealing with Lou Bachrodt has left me with a sour taste in my mouth.

The dealerships are pretty scarce here in Northern MN. I won't list the dealership where I bought my car down in the southern part of Minnesota as I have mixed feelings after I bought the car from them.

But I do need to give a shout out to my hometown dealership, Northern Motors Inc of Thief River Falls, Mn, for fixing my dash insert under warranty. Even though I didn't buy the car there they took care of me like I had. Since our local dealership closed and now closest dealership is 40 miles in one direction or 50 to my hometown I chose that one. So I didn't have to sit around at the dealership for 2 hours waiting they even let me use a loaner car to run around town with.

They blew the motor in my car up from a botched cam/lifter install and don't want to replace my engine or pistons.

I too have had issues with this dealership.

in 08, Me and the wife were going to buy a chevy equinox, the dealership was woefully behind on styling, the 'managers' still sat on a raised dais in the corner with the wood paneling. my 'salesman' came back with an offer for $500 on my trade in, and a best and final offer of sticker on the equinox. At the time they were selling for 4k below.

in 11 I was looking to buy a Camaro, i showed up at the place an hour before they closed, and all the 'salesmen' were clustered around the cutie at the front desk and could not be bothered to come ask me if i needed help.

and just a month ago, my radio in my camaro crashes from time to time. It happened to be by them when it crashed again, took it in and told them not to turn it off because the radio resets when you do. First thing the guy does is drive the car back into the shed and turn it off.

For Service my hometown dealership, Payne Chevrolet in Springfield, TN has a great service dept. Rick Green, is a knowlegable and caring service manager(? not sure of his title exactly). We have had several Chevys & GMC's serviced there over the years & never had a problem. They have done a few warranty things on my Camaro & I have been very pleased.

They also have a great body shop. They order most of their Camaro stripeless & paint them on themselves. A friend of mine wanted stripes on hers the exact color of her husband's motorcycle. They mixed & remixed the color for her several times until she was satisfied & it turned out great.

Have had nothing but good experiences with their service center and body shop. My wife's Camry was sent their by our insurance company for repairs. Great work and great service.
Service center has helped me a few times and never charged me - albeit minor/simple things, but I was expecting a charge since it was their time. Heck once I had an appt for something and the tech called me the day before and said do A-B-C and that should fix it. Saved me another dollar!

Big M Chevrolet in Radcliff, KY are amazing. I purchased my Camaro from them and they have also serviced my Trans Am on a few occasions. They have always went above and beyond for me. When my husband was deployed and I was left with his Trans Am not running and had no way to fix it myself nor anyone to even help me, they took care of it. I was new to the area and didn't know a single person and we had just PCS'd to Knox before they deployed my husband so money was tight.They spent all day with me waiting in the waiting room looking for an intermittent electrical issue that caused the car to not start. They spent at least 6 hours on it going through wiring and testing as I watched. They treated me very well and after finally finding the issue only charged me for 1 out of those 6 diagnostic hours for which I am forever grateful for. They complimented the car and took great care of it. And everytime I come back they always welcome me and treat me with the same respect and friendliness and ask about the Trans Am. They've been very knowledgeable about the vehicles and have done exceptional work in correcting the issues at hand. They have even been kind enough to help me with the issue I'm having with Sears right now and have gone well above and beyond to help me. With all the stress and frustration Ive had over Sears to have such a great service dept. at this dealership back me up and do so much for me means so very much. They are a great representative for GM and I would recommend anyone in the area going to them for anything. Tracy the service manager is outstanding.

On the flip side of this Harbor Chevrolet in my hometown of Michigan City, Indiana are horrible. I had nothing but problems with them working on my Z28. First they sold me the car with a water pump that was so bad it was out of coolant the second day it was home. Then after they fixed it they didn't put any coolant back into it and sent me on my way with an empty engine! Not to mention there saleman tried to tell me it was 2000 Camaro Z28 when it was a 1996 Z28. I knew better than to believe him and had to argue with him about it. And when the BCM was going out on the car they had it almost a month trying to figure out what was wrong with it and couldn't. I ended up taking it to another dealership that figured it out before noon the day I took it in.