About this blog

Welcome to the Application Performance Management Blog, where you can read the perspectives from APM experts. This Blog provides insights into the Application Performance Management solution, as well as technical details about specific IBM products.

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New Open Beta Drivers are now available for download for both ITM vNext and ITM for Virtual Environments vNext. Please check out the SCM Open Beta Community site for links to get this new beta code! Thanks, Nathan

We have added the following new troubleshooting entries to the ITCAM for SOA wiki: Out of memory error in Operational Flow for Application Server workspace
WTRN0006W or KD4UI0004E error occurs in SDMS while processing a request
SOA Agent is not collecting historical data
Left Right buttons are displayed in the ITCAM for SOA workspaces
Timeout occurs for SOA topology workspaces

Version 2.1 of the Service Health for IBM® SmartCloud Provisioning
has been released, and is availble for download from the IBM Integrated
Service Management Library (ISML, see link below). This offering
provides prebuilt integrations between IBM SmartCloud Provisioning and IBM SmartCloud Monitoring ,
allowing you to increase the performance and resilience of your IBM
SmartCloud Provisioning infrastructure through identification of
performance issues.
This solution is installed using the IBM Installation Manager. The... [More]

How and where to download a software fix from. Did you know? - You can select all fixes needed and have them delivered together? - You can isolate to only certain types of fixes? - You can upload an inventory file , and have fixes for all those products listed for selection? - Did you know that Fix Central supports pre-rec and co-rec associations, so that you will know if a fix you need has other required changes even for distributed platforms? Using Fix Central For the full story on all the IBM Electronic Support portal features... [More]

Too often, Application Performance Management tools provide a view of resource health rather than application health. Since users are going to report issues from an application or transaction perspective, the APM tools should start with an overview of application health as well, and allow for drilldown within a couple of clicks to identify the source of the problem. This is how the new IBM SmartCloud Application Performance Management (or “APM”) user interface has been structured in order to simplify the identification and resolution of... [More]

Control your applications. Control your success. Register now for the IBM SmartCloud Application Performance Management briefings Register now for the IBM SmartCloud briefings in Boston, Austin or Washington D.C. Discover a bright new day for your application infrastructure Attend this IBM event, and in just one morning, you’ll discover a bright new day for your application infrastructure. That’s right — IBM recently announced IBM SmartCloud® Application Performance Management (SmartCloud APM), a comprehensive solution for managing... [More]

The following step by step guide shows how to configure the ISM to monitor the HTTP web server mywebserver.com on port 8080. It shows how to achieve this using the ISM Configuration GUI and also using the ISM Configuration CLI. Configuring the ISM HTTP Monitor

When you use the ISM Configuration GUI to create and edit ISM profiles, those profiles are written to the TEPS database. Then, when you open the ISM Configuration GUI, the GUI pulls the existing profiles from the database. In comparison, when you use the ismbatch utility to create and edit profiles, the profiles are not written to the TEPS database. Consequently, the profiles that you create by using the ismbatch utility are not visible in the ISM Configuration GUI. A resync operation replaces the active profile XML files with the active... [More]

Internet Service Monitoring (ISM) 7.3 can be configured using the ISM Configuration CLI or the ISM Configuration GUI. The Configuration CLI is new to ISM 7.3 and was added to overcome syncing issues between ISM Configuration GUI and ismbatch. It is recommended to use the ISM Configuration CLI over ismbatch. The article listed on the following wiki page details several best practice guides in configuring the ISM: Configuring Internet Service Monitoring

Some of Tivoli’s expert testing leaders have provided a new document that discloses what types of testing the ITM test team conducts during the first 48 hours of operation after installing a new IBM Tivoli Monitoring (ITM) environment. Although a very broad regiment of testing is performed before products are released, these tests provide assurance there is no regression in code quality, stability and functionality from one build to another. This document is offered to customers for several reasons: It should provide ITM customers with a good... [More]

IBM Flashes and Alerts IBM Flashes and Alerts highlight critical information about known issues. You may find IBM Flashes and Alerts on the " Support home" page of IBM Support Portal . Look in the " Flashes and Alerts" module in the center section of that page - for flashes and alerts organized by your selected products. To automate updates on Flashes and Alerts, subscribe to your products and these documents, in My Notifications . IBM Electronic Support Community

The Software Product Compatibility Reports site is an innovative tool, designed to allow YOU, IBM clients, to easily generate custom reports about compatible IBM software combinations, product end-of-service dates and product translations. This is a great tool for figuring out what products are compatible with others and how your particular implementations may need to be designed to ensure your success. To read more about these reports, then head on over to the Software Product Compatibility Reports site's home... [More]

The latest edition of the ITCAM for Application Diagnostics and ITCAM for WebSphere technical support information newsletter is now available. This communication is designed to help you derive maximum value from your ITCAM for AD and ITCAM for WebSphere software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information. We are confident that you will find these resources helpful and informative. See here: ... [More]