If you are experiencing an issue with the hosting network, please first check our Network Status Page to see issue has been posted on it, before contacting us. To view up to date Network Information on the server network, please click here »

»

If you have a hosting question, please check out our Knowledgebase Manager first, to see if your question has previously been answered.

Tip: If you are having an issue with your email, please enter an email address that you can receive our reply with. We are not able to help you if you can't receive our emails.

The server your website is on:

Subject:

Message:

For security purposes, please also enter the 4 digit security number displayed in the image above, into the box below.

» Postal Address:

One Host
PO Box 47116
Trentham
Upper Hutt 5143
NEW ZEALAND

» Email Addresses:

General Information:

Hosting & Domain Support:

Accounts Department:

Tip: Please only send us a single email, as multiple emails may be treated as spam by our mailserver software, and could be automatically deleted from the mail server. This also applies to sending us emails via the email form to the left.

» A Note Regarding Telephone Support:

We do not offer telephone sales or support for our web hosting or domain registration services. From our experience, email is a far more efficient method for communication, and resolving any technical issues. It also allows us time to discuss solutions to questions with other members before we reply to you. Due to this, we are able to pass the cost savings on to our clients with affordably priced hosting plans and domain registration. Therefore please don't ask us to call you back.