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HORRIBLE support from Gigabyte
05/11/2015

Cons: After a bit over a year:1) All USB ports failed, and I should have listened to all other reviews about failed USB ports.2) Horrible customer support.3) No RMA updates.

RMA#: USA-1540530, REF#: REF15408089

After a rep created the RMA number, I sent in 2 more emails and see if I could have Gigabyte charge me credit card and send me a replacement unit first. NO REPLY at all.

Called them and talked to a rep to see if Gigabyte is willing to do the advanced replacement. The rep basically said, "ya, sorry bro. we are Gigabyte, and we don't care about that you will be without your computer for weeks even though our product failed!"

Finally, i took apart my computer and sent in motherboard. Confirmed delivery 10:02 AM, May 6, 2015. As of now, the RMA status is still saying "waiting for product."

Sadly, I only even owned 2 Gigabyte motherboards, the GA-Z87N-WIFI and the Z87X-UD5H. And I had to RMA both of them.