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can't get rid of mgrsts [RESOLVED]

Help Panos

Posted 15 July 2005 - 09:27 AM

Help Panos

Member

Member

70 posts

First of all i'm sorry for my English. I may make some mistakes. Now the problem that occurs to my computer is the following: i enter into my account and after a while the program i"m running freezes. After aproximatelly 5 sec. the screen goes black like it is in a stand by mode. Then when i try to restart the computer doesn't restart.Instead it makes a sound bip,bip,bip and the screan remains black.I searched my computer for virus and i found one called mgrsts which i cannot delete. What can i do about this? I appreciate for your help.Below is what i found with the program HijackThis which i read somewhere that can help.

Rawe

Posted 15 July 2005 - 11:03 AM

Rawe

Visiting Staff

Member

4,746 posts

Hello again.

You do have a infection on your machine, and I really would like to see how much those automated programs help you to clean your machine before jumping into manual removing. When you come to the step to install CWShredder, I don't think you'll need that. Other programs, - yes. If you want to get your PC back to normal.. You will need to do these steps. Thanks. If you have anything else to ask, feel free to ask from me. I'm gonna help you to get your PC clean, if you're willing to.

Posted 16 July 2005 - 04:27 AM

Before i restarted my computer i noticed that the file mgrsts was still there. But i restarted my PC in order to see the result of the cleaning process. For almost all night the computer was working properly!! For 10 min i was yelling ''Hip hip hurey!!!" and when i slept i saw beautiful dreams of 'cleaned' computers running up and down. Unfortunately this morning i opened my computer and 'bip,bip,bip' the problem was still there. Then for 10 min i was crying ''Bu hu hu".
Oh not to forget, after the cleaning process when i enter my account it tells me that a file called "EGDACCESS_1060.dll'' cannot be found.As i recall i have erased it from system32 as one of the cleaning programs found it suspicius.What to do know?

Posted 16 July 2005 - 04:30 AM

Before i restarted my computer i noticed that the file mgrsts was still there. But i restarted my PC in order to see the result of the cleaning process. For almost all night the computer was working properly!! For 10 min i was yelling ''Hip hip hurey!!!" and when i slept i saw beautiful dreams of 'cleaned' computers running up and down. Unfortunately this morning i opened my computer and 'bip,bip,bip' the problem was still there. Then for 10 min i was crying ''Bu hu hu".
Oh not to forget, after the cleaning process when i enter my account it tells me that a file called "EGDACCESS_1060.dll'' cannot be found.As i recall i have erased it from system32 as one of the cleaning programs found it suspicius.What to do know?

Rawe

Posted 16 July 2005 - 05:10 AM

Rawe

Visiting Staff

Member

4,746 posts

Hi again! Since you have done almost everything from the read before you post - thread, could you please run a new scan with HiJackThis and then copy & paste the fresh log to this topic.
I'll take a look at it.

(Save the log, and let it remove anything. Post the results of the scan to your next reply.)

Next, please reboot your computer in Safe Mode by doing the following:1) Restart your computer2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.3) Instead of Windows loading as normal, a menu should appear4) Select the first option, to run Windows in Safe Mode.

Now, launch Ewido Security Suite. Make sure to close any open windows. Run a Full Scan with it. Save the scanlog it produces, and let it remove anything it finds.

Run CleanUp! making sure to reboot your PC when prompted. Boot up into normal mode again. Once your Windows has loaded, run a new scan with HiJackThis, post the fresh log here along with the logs from the Trend Micro online scan & Ewido's Full Scan.

Thanks!

- Rawe

If you have anything to ask or you're unsure of something, be sure to ask them before proceeding the fix. Also, if you cannot for some reason finish a step, please move on to the next step & let me know on your next reply if you had difficulties with something.

Help Panos

Posted 18 July 2005 - 03:54 AM

Help Panos

Member

Topic Starter

Member

70 posts

I don't have much time as the virus keeps making my system collapse. You know, come to a stand by mode and then can't do a thing. I have to close it, wait for 7-8 min and open again my computer. I tried to scan online with trend micro but i didn't found the Auto clean option. I clicked 'scan now it's free' then 'latest virus alert' and then all the times i tried to continue were a disaster as my PC closed due to the virus i think.Can i continue with the steps after trend micro? I haven't sent you this message earlier as the virus is going crazy!

Posted 18 July 2005 - 06:04 AM

Help Panos

Posted 18 July 2005 - 06:22 AM

Help Panos

Member

Topic Starter

Member

70 posts

The computer is behaving fine but i'm not so optimistic. You see if i am online and the computer doesn't malfunction within the first 15 min then the problem seems to have never exist. I do not know why this happens. I also searched the folder called 'Windows" and i found again this mgrsts. I thank you a lot for your help, really i'm obliged. I shall run my computer again in the afternoon and i will inform you about everything relevant to the problem. Thanks a lot! Again from curiosity, you are all the time in the Internet helping people? And again in greek language efxaristo ( thank you in greece).

Rawe

Posted 18 July 2005 - 06:31 AM

Rawe

Visiting Staff

Member

4,746 posts

Hehe, I like Greece =)
Well, ya. I'm usually the whole day on Internet. At least almost. Helping people.
I do want to help you if your computer isn't clean yet, infact, I guess I'll post you further instructions to this thread. I'm not too optimistic either.
Hey, I'm from Finland myself, so don't worry about your english language. I want to thank you too. ("Kiitos", thank you in finnish.)

- Rawe

I'll post soon with further instructions and we will see from that, do you have some malware on your PC or not.