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This place is not a motel I would recommend. Smell is musty, window doesn't lock and hasn't been opened or cleaned in many years. Ac unit is loud, tried to sleep without it but woke up in the night to turn it back on. Maybe ok for local workers but certainly not up to New Ulm standards for a tourist....

I have stayed in many 5-star hotels over my lifetime, and as someone who frequents the suites of Las Vegas --- I know about top-tier rooms. I read some of these reviews and they are ridiculous. Of course this is not the Bellagio!
I've stayed at Colonial 3 times. The place is inexpensive and has great charm and character. The...

This is a mom and pop, so don't expect the perks of a chain. (breakfast, etc.)
Our room was clean, bed good and firm and the toilet took everything with flying colors. Our tub looked aged, but the shower worked great. We had a microwave and mini fridge, both worked. A very nice flatscreen T.v. was also in the room...

I am not a picky traveler, and I usually stay at budget motels. I did not pick this motel, but had reserved a room in another motel in town that had unfortunately overbooked. That motel called and told me they had reserved me a room at the Colonial. I was not sure what I would find, based on the other...

Went to the manager and told her that the toilet was running and the TV had no sound and would not turn off. She told me there was nothing she would do. She then told me she was calling the cops. Twenty minutes later, the cops knocked on my door waking me up saying that the manager said I was...

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6Thank William C

nucolonialinn, Owner at Colonial Inn, responded to this review

William,
I'm sorry you had a problem with the TV and toilet in your room. We take pride in our room condition and spend thousands of dollars a month on repairs and maintenance. We repaired the toilet and replaced the TV soon after you checked out. We would have fixed it during your stay, however the employee working did not...

My boyfriend and I came to New Ulm to visit some family and friends for the night. The Colonial Inn was recommended to us by some friends. The price was great and the location was perfect. It is only a couple minute drive to the Schell's Brewing Company and to numerous restaurants in town. The owners were very nice and...

I stayed at the Colonial Inn in New Ulm and was very impressed. The owners and staff treated me very respectfully and made sure I had everything I needed for a great stay. The room was small, but clean and an excellent value.

This was a last minute trip for us and there were limited rooms in New Ulm. The website says newly remodeled and even has a Trip advisor rating on their main page saying "Bravo! Excellent rating!"
This room was terrible, looks like they attempted to remodel but did not actually finish. Crayon all over the back of the bathroom door,...

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1Thank Kristine R

nucolonialinn, Owner at Colonial Inn, responded to this review

Thank you for the review. It really does help us make positive changes at the Colonial Inn.
The lampshade was an easy fix. We replaced it as soon as we saw this review. I then inspected the other lampshades in the hotel and found a few more that were cracked. We replaced those as well.
The remodeling process in the...

While the host was friendly and helpful, the rest of our stay was totally unsatifactory! The carpets,walls and chairs were filthy. The shower surround had black mildew on the caulking. Everything was dingy and grimy. My daughter and her husband left there with bug bites on their feet and ankles. The hotel host did apologize and refund the price of...

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2Thank Kitkatkk

nucolonialinn, Owner at Colonial Inn, responded to this review

I am extremely sorry for your negative experience at the Colonial Inn.
I talked with a member of your party after checkout, and they told me about the "bites" they received. Hotel industry standard is to refund the money immediately, no questions asked. I then called Plunketts Pest Control and they inspected the room and found no sign of bed...

Rooms could be taken care of better but expected for the price. Staff is awesome, host is really cool, she helped me out dramatically. I will certainly be back if i ever need a place to stay New Ulm...

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