At Dropshiponline we are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

What information we collect when you register and why?

When you buy goods from us, you are entering into a contract with us. You will need to set up an account before ordering from us, so we can set this up we will ask you to provide some personal information such as;

full name
address
date of birth
contact number(s)
email address.

Dropshiponline do not disclose buyers information to third parties.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

All electronic payment details will be collected and processed by third parties on the secure servers of some of the worlds largest online payment facilities.

How do we use your information?

Data Protection says that we are allowed to use and share your personal data only where we have a proper reason to do so. The law says we must have one or more of these reasons and these are:

Contract - your personal information is processed in order to fulfil a contractual arrangement e.g. in order to send you or your customer your order.

Consent – where you agree to us using your information in this way e.g. for storing your payment card details.

Legitimate Interests - this means the interests of our site in managing our business to allow us to provide you with the best products and service in the most secure and appropriate way e.g. to transfer your data to certain Third Party’s such as delivery partners.

Legal Obligation – where there is statutory or other legal requirement to share the information e.g. when we have to share your information for law enforcement purposes.

Who we share your information with and why:

We work with a number of trusted suppliers, delivery partners, payment processing companies in order to provide you the high quality goods and services you expect from us.

Some examples of the categories of third parties with whom we share your data are:

Delivery Partners

In order for you to receive your goods, we work with a number of delivery partners. Again, we only pass limited information i.e. the delivery address and contact no to them in order to ensure delivery of your items.

Payment processing

We work with trusted third party payment processing providers i.e. PayPal in order to securely take and manage payments.

What are your rights

Your personal data is protected by legal rights, which include your rights to object to our processing of your personal data; request that your personal data is erased or corrected; request access to your personal data.

Cookie Notice

Cookies are used on this shopping site, but only to keep track of the contents of your shopping basket once you have selected an item.

This notice is designed to help you understand what cookies are, how we use them and the choices you have in regards to their use.

By continuing to use our site, you are agreeing to our use of cookies in the manner described in this notice.

What are cookies?

Cookies are small text files that are stored on your browser or the hard drive of your computer or other device when you visit the Site. This allows the Site to recognise you as a user either for the duration of your visit (using a ‘session cookie’) or for repeat visits ( a ‘persistent cookie’). They are not harmful and do not contain any information such as your home address, date of birth or credit card details.

What do we use Cookies for?

They enable you to transact, whilst other non-essential cookies enable us to give you an enhanced, personalised web experience and determine relevant products to show you.

To personalise and improve your customer experience.

To allow you to securely sign in to your account, so that you can use "My Account" features such as order information and viewing orders.

To recognise the device that you are using.

To store the content of your online shopping bag whilst you browse the site and to complete an order.

To record the areas of the Site that you have visited, products you have viewed and time spent browsing, as well as the products you purchased. We use this information to help make the website more user friendly, develop our Site design and to continuously improve the quality of the service we provide.

To distribute visitors to our Site evenly across platforms to ensure the content is served at the fastest possible speed.

Are cookies safe?

Yes. The information stored in cookies is safe and anonymous to any external third party, and your account security is never compromised.

Can I turn off cookies?

Yes – but if you choose not to allow the use of cookies, your experience of our Site will be limited and many integral aspects of the Site, including (but not limited to) adding items to your shopping bag and accessing your account, will not work at all.

To change your cookie settings, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer hard drive.

For information on how to disable cookies, please consult the "Help" tab of your browser via the menu bar.

Offers of Goods and Services

While every effort has been made to ensure accuracy, the indication of available products on the pages, does not constitute a formal offer of availability.

In the interests of continuous improvement, adaptation to customer's requirements, and the need to ensure availability, our products range is being continually updated.

The title to the goods on any invoice is not legally transferred until complete payment has been made to us.

Please review the following conditions concerning your use of this web site. By accessing this web site, you agree to follow and be bound by these terms of use.

This web site is managed by Dropshiponline at its corporate offices in London, United Kingdom. All matters relating to your access to, or use of, this web site shall be governed by the laws of the United Kingdom.

You may view, download, copy and print pages, documents, images and graphics from this web site subject to the following:

The materials may be used solely for informational purposes. The materials may not be modified or altered in any way.

Except as expressly stated above, you may not download, use, copy, print, display, reproduce, publish, license, post, transmit or distribute any information from this web site in whole or in part without our prior written permission.

While we take every reasonable care to publish accurate information on this web site, such information from time to time may be out of date or include omissions, inaccuracies or other errors.

Under no circumstances shall we be liable for any direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or use incurred by you or any third party arising from your access to or use of this web site, or your inability to access this web site.

This web site may contain hyperlinks to web sites controlled by organisations other than Dropshiponline. We are not responsible for, or accept any responsibility over the content of such web sites.

We reserve the right to modify, change or discontinue this web site at any time without notice.