delayed delivery boxes balikbayan from usa.was told 30-35 days.its been six weeks.i called lbc in makati nobody seem to know what happened.everytime i called they give different days ..i tracked in the net .they held my boxes for 2 weeks and it says it was loaded in december 18th and the arrival is dec 31st.apparently its a mistake and its not corerected in the net.so frustrated.the employee here in lbc appears to be not knowlegeable about this business.the company should revised their policy .no promises to the customer.thats how u loose customers

Terms of Service

We apologize for what had happened to your delivery, we could further help you out if you provide your tracking number and contact information on this page or through pm (for LBC facebook account) or DM (for LBC Twitter account) we would like to help you and still deliver our company's policy. Again we are deeply sorry for this inconvenience

It was schedule my jumbo box to pick up last feb.7,2013 but the box still here.i kept on calling the hotline in phils.but the staff keep on telling me that the driver is coming in my place to pick up my box it takes 2 weeks already,i decided to check in hk.branch at ang sabi nla,they did not recieved report or schedule from lbc phils.so the problems is in the phils.branch ,the staff of lbc,kulang sa siminar,marami customer mawala sa inyo dahil sa kapabayaan ng inyong staff.