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First saw this painting when browsing on the internet and I fell in love with it. Was very pleased when I managed to find it on etsy. Beautiful thank you tatyana your shop has now become one of my favourites on etsy.xxxx

Payments

Returns & exchanges

I offer a full refund if you are not satisfied with your purchase, however return shipping costs remain the responsibility of the buyer. If you receive any of my work damaged send me a photo as soon as possible. Then we can arrange a return and I will replace it. If this is a original work we will work out a solution together.

Shipping policies

I ship to your etsy address. Normally this matches your paypal address because of the checkout system. Please double check the address you have given.

Shipped in paper art tube, box or other package for security on delivery.
Ordering product from my shop means that it will be shipped 1-2 business days after your payment . I use the Bulgarian official Government Posts services, stable services and reasonable prices. For international shipping, depending on the destination, shipping may take up to 30 days -normally about 10-20 business days overseas and 6-8 days to Europe.

** The shipping may be delayed, because of the US customs. I'm really sorry for this, but it does not depend on me, please be patient!

If you need your order rushed just send me a convo and i can work out the additional cost to get it shipped priority. I cannot take responsibility for lost mail but I will also do my best to replace a sale if this happens. If you are in any way concerned about this insurance could be added .

Additional policies

Copyright and reproduction rights remain with the artist Tatyana Ilieva are not transferred via a sale, without written permission.

Screen colors: All the pictures are with adjusted colors in photoshop whilst looking at the original art. It can be tricky so occasionally the base color looks slightly more cream than white. Please be aware that colors vary from monitor to monitor.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.