Terms & Conditions

(Effective 2013)

TERMS

Our terms are NET 30. We also accept Visa, MasterCard, and American Express. If you would like to open an account, please call us to request a credit application or fax your complete information to us at (909) 606-4059. Please include four trade references, one bank reference including account numbers, as well as your contact information so we can get back to you. Please allow one to three weeks for approval. For immediate delivery on your first order, you can pay by credit card or we can ship to you C.O.D. while your credit application is being processed.

SPECIAL DISCOUNTS

We do offer special discounts for large quantity orders. Please call us for a quote.

MINIMUM ORDER

Our minimum order is $25.00 net. We also offer a small order charge of $8 for orders under the minimum.

BACK ORDERS

We ship all back orders as soon as the product is in our inventory and available for shipment. Unless otherwise requested.

FREIGHT CHARGES

We charge you the direct cost of shipping plus a nominal handling fee. We will ship freight prepay & add or freight collect based on your needs. If we are charged back freight due to an incorrect account number or other issue, we will bill you the charge back cost plus a $ 3 handling fee. Third party billing is not available.

DROP SHIPPING

We offer drop shipping services on qualified orders. We are not responsible for communicating with your drop ship customer under any circumstances.

DELIVERY

All items are shipped F.O.B. from our warehouse or our vendor's warehouse. A street address must be supplied for deliveries by UPS, FedEx, or motor freight. We ship via UPS, FedEx, and by reputable freight lines. We can ship to PPO and APO addresses by USPS.

RETURNS

Please call us for a Return Authorization Number (RMA#) prior to returning items to us. Returns must be made within 30 days of original shipment. C.O.D. returns cannot be accepted at our facility so please do not ship returns C.O.D. as they will be refused. Enclose a copy of the RMA# and a copy of our invoice or packing slip with your return. Be sure to include any manuals and/or certifications and pack returns in original packaging. Pack well to avoid damage. Failure to adhere to these requirements can result in rejection of the return or credit reduction. All other returns are subject to a 15% restocking fee with a minimum fee of $8.00.

SHIPMENT ERRORS

>Any shortages or discrepancies in shipment must be reported within 48 hours of receipt.

DAMAGED SHIPMENTS

Inspect all Truck shipments while the driver is present and make notes of visible damages and discrepancies. Contact us for instructions on damaged shipments. Keep all damaged goods in the original packaging for inspection. Do not discard any packing materials. Failure to take these actions might waive your claim. Notify us as we will be glad to assist you with your claim.

LIMITED WARRANTY

All tools are under warranty against manufacturer defects and workmanship for one year from date of purchase. Electrical equipment, electronic equipment, and instruments are under warranty for 90 days. During the warranty period, we will repair or replace defective items. Modifications to items, normal wear and tear, and consumable items are not covered by this warranty. We make no representation or warranty, express or implied, and disclaim any express or implied warranty, including warranties of performance, merchantability, fitness, durability and suitability, arising out of or in connection to the sales, manufacturing, delivery or use of any products described in this catalog.