Customer reviews

Reviews are submitted by Customers who have either recently bought a vehicle from the Centre or used the Centre's Service department.

All reviews are authenticated by an independent third party, Bazaarvoice.

What our customers say

Overall Rating

4.8

Sales Rating

5

Service Rating

4.6

Sales Reviews

Service Reviews

Rated 5 out of
5 by
Jahornsea from
Very helpful. No sales pressure. All personnel wanted the best for me & my wife

Date published: 2018-05-08

Rated 5 out of
5 by
Gingergirl from
Coudn't be faultedThis is the fifth purchase from John Roe Hull (which obviously speaks for itself) and the experience was as good as ever!

Date published: 2018-05-08

Rated 5 out of
5 by
BJ2112 from
Great setbiceSeconds yaris upgraded to an icon tech loved my last car love this one Sally helpful whenever I called or went into the dealership she always had the time

Date published: 2018-04-30

Rated 5 out of
5 by
SharonK from
Great car buying Experience- thank you Howard.I was a little concerned moving from the dealer the family has been using for years but I need not have worried. Howard at Hull John Roe was fantastic, seriously, the man needs a medal for his patience. Everyone I met who worked there were friendly and helpful. I did not feel under pressure to buy at any point but I did feel like a valued customer. Thank You .

Date published: 2018-04-06

Rated 5 out of
5 by
Sprad from
Great serviceReally pleased with my car. I have stuck with a dealership I have used for a few years now and always find them helpful and efficient.

Date published: 2018-03-14

Rated 5 out of
5 by
ruggster from
Great ExperianceFirst time having a Toyota. i was made to feel as though i have been a customer for years. Sam the salesman was brilliant and nothing was left un-answered. First time i have also been given a test drive. have already told family and friends about this dealership. Thank you Sam.

Date published: 2018-01-13

Rated 5 out of
5 by
Anonymous from
Great serviceGood cars and look great

Date published: 2017-12-18

Rated 5 out of
5 by
Ellie G from
After visiting a few Toyota dealers, I can only offer John roe my upmost approval on customer service compared to others. I would highly recommend John Roe 100% to anyone.

Rated 5 out of
5 by
SheilaP from
Good serviceHad my car for MOT last week, it was collected from my home and returned cleaned,

Date published: 2018-04-19

Rated 5 out of
5 by
Ted61 from
Very good serviceThey carried recall efficiently and refreshed the aircon as i asked for. Overall i can well recommend them.

Date published: 2018-04-09

Rated 5 out of
5 by
Heady from
Did exactly what I askedGreat service

Date published: 2018-04-04

Rated 5 out of
5 by
minnsy229 from
Excellent ServiceVery high standard of service and flexibility. Collection and drop off at place of Work is excellent

Date published: 2018-03-21

Rated 5 out of
5 by
b j s from
toyota cars are the bestI bought a toyota auris hybrid a year ago and it was the best car I have bought in years and i used to change my car every year

Date published: 2018-03-13

Rated 5 out of
5 by
kenmec from
The last service I had the car was picked up from my home and taken to John Roes premises at Hessle it was returned to me about 3 hours later serviced and washed you cannot fault service like that. Highly satisfied.

Date published: 2018-03-08

Rated 5 out of
5 by
Ali Ashraf from
Great serviceToyota did wheels alinement free of cast.

Date published: 2018-03-07

Rated 5 out of
5 by
Ianbc from
First class serviceI recently bought a car from Hull John Roe. The help and attention was excellent. The staff were polite and very helpful, nothing was too much bother.