There's a possibility that some dirt are causing this to your camera's lens and the best way to resolve this is to take the lens apart and cleant but be very careful in doing that , and hopefully after cleaning everything will be working fine but if still the same problem there's a possibility that the lens itself is already bad....

Hi, since your camera lens is stuck / damaged. it will need to be taken apart and put back together possibly some parts might need to be replaced if damaged.
Your best bet is to contact your dealer if under warranty, if they charge you for the repair. Don't accept it a first sight.
Check www.advancecamera.com/repair and get a free repair estimate and see what is cheaper, ofcourse your dealer / camera maker might repair it for free incase its under warranty but I can't be sure of that.
Thanks, Let me know if you need anything else.
Ekse

You can try by push / pull lens gently while turning power ON of camera. If this doesn't work camera needs Lens Assembly replacement and it would cost you more them camera worth. So option is to buy new camera.Good Luck.

A stuck automatic lens cover is a fairly commonproblem, but it is normally easy to fix. A single grain of sand jammingthe cover mechanism is normally the culprit, and you want to try todislodge it: 1) Try blowing lots of compressed air around the lenscover to clean the mechanism. Or use a hair dryer for a few seconds(don't want to heat up the camera). Use no heat mode if possible. 2)Slide a thin strip of paper between the lens cover shutters and theouter support ring. Work it around 360 degres to clear out any debristhat may be in there. 3) With the lens barrel extended and pointeddownward, tap the lens barrel with a pencil while you extend andretract the lens by powering the camera on and off. Repeat the abovethree steps several times. If repeated tries don't work (keeping inmind that it usually does), it then may be necessary to open the lensbarrel to access the lens cover mechanism.

Thelens cover mechanism is usually accessible for many cameras withoutneeding to open up the camera case. Before starting, a reminder that Ihold no responsibility should you damage your camera or worse. Theserepairs are intended as last resorts on expired warranty cameras thatwould otherwise be tossed.

A stuck automatic lens cover is a fairly common
problem, but it is normally easy to fix. A single grain of sand jamming
the cover mechanism is normally the culprit, and you want to try to
dislodge it: 1) Try blowing lots of compressed air around the lens
cover to clean the mechanism. Or use a hair dryer for a few seconds
(don't want to heat up the camera). Use no heat mode if possible. 2)
Slide a thin strip of paper between the lens cover shutters and the
outer support ring. Work it around 360 degres to clear out any debris
that may be in there. 3) With the lens barrel extended and pointed
downward, tap the lens barrel with a pencil while you extend and
retract the lens by powering the camera on and off. Repeat the above
three steps several times. If repeated tries don't work (keeping in
mind that it usually does), it then may be necessary to open the lens
barrel to access the lens cover mechanism.
The
lens cover mechanism is usually accessible for many cameras without
needing to open up the camera case. Before starting, a reminder that I
hold no responsibility should you damage your camera or worse. These
repairs are intended as last resorts on expired warranty cameras that
would otherwise be tossed.

1 Suggested Answer

Hi,
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!

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? 3:01
https://www.youtube.com/watch?v=vJ6PLb21enY
May 31, 2011 - Uploaded by gearlock trinity
My camera telescopic lens was stuck and I fixed it, hope this helps! ... and I try it but won't work! and the ...

It sound like a problem with the zooming mechanism (lens would not retract or extended)
Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem.
In any case it could not make it worse
Good luck!

It sound like a problem with the zooming mechanism (lens would not retract or extended)
Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem.
In any case it could not make it worse
Good luck!