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TripAdvisor Reviewer Highlights

Read all 640 reviews

Visitor rating

252

Excellent

246

Very good

86

Average

37

Poor

19

Terrible

Rating summary

Food

Service

Value

Atmosphere

“great food , great service”

We made reservations for 11 people and were promptly seated on time. We got the customary bread to carry us over until the meal came. One of our group members is lactose intolerant and the chef came out to meet with her to discuss what she could have. All entrees were served in a timely fashion and...read more

The Spaghetti Factory is one of my favourites in Banff. The food is very tasty and the service is excellent and quick and they're always friendly. The free starter and icecream make a really nice touch. We always go around 5pm it's much quieter.

We made reservations for 11 people and were promptly seated on time. We got the customary bread to carry us over until the meal came. One of our group members is lactose intolerant and the chef came out to meet with her to discuss what she could have. All entrees were served in a timely fashion and the waiter was...
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The food was tasty and hot. Friendly fast service and great prices. Great for families, couples and singles. Very clean restaurant and washrooms. I will definitely go back their when visiting Banff and the Canadian Rockies. I give it an A all around.

We went to the factory for dinner and the food was very, very good as was the service. The servers are efficient, pleasant, friendly and fun. The food is traditional Spaghetti Factory food and it is great. Many specials with lots of variety, a fun place to go for dinner, right on Banff Avenue.

Had lunch on the weekend here on what seemed a rather non-busy time in Banff. There was no waiting and not much of a crowd so we were immediately seated and greeted by our waiter, Loucas.
We ordered the Bam Bam Shrimp appetizer, a breaded shrimp with Sriracha sauce, and decided to share the Tortellini Pomodoro. With the latter comes...
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The place offers the best value for meals in Banff. We visited the restaurant twice during our two week stay in Banff and the meals we had can be said as between 'good and excellent'. Staff are friendly and helpful and we had half litre carafe of red wine with our meal and which was also good value. Its always...
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