For technical support call:

01799 582966 option 2

Head Office

IMPORTANT INFORMATION

There is an known problem affecting all fixed rate products which means they cannot be selected. We are currently working on it and will provide an update as soon as possible.

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases. Designed to be easy to use and all of the instructions you need are on each screen but if you need it there's also a Quick Start Guide.

Whatever the situation, we can help

IMPORTANT INFORMATION

11 September 2018: We are currently experiencing an intermittent technical issue with the “Copy” function at DIP and FMA. If you need to copy your DIP or FMA, we would advise you not to use this function and to key in a new one.

We are currently working on a fix, but apologise for any inconvenience this may cause in the interim.

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

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For professional intermediary use only. If you are a customer please visit www.saffronbs.co.uk. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register no. 100015) except for Commercial and Buy to Let Mortgages.Mortgages are subject to status and current underwriting criteria.

Calls will be answered Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM. We may monitor and record phone calls to ensure we have carried out your instructions correctly, to help us improve our service, to enable us to resolve complaints, and to help investigate or prevent fraud or other crimes. Any recordings we make are the property of Saffron Building Society. Standard and local call rates apply to the 01799 number and calls to mobiles will be higher. Please contact your service provider for exact call costs.