10-17-2018 On 4 October 2018, Keolis and about fifteen partners launched an ideation programme lasting several months with the support of the Liberté Living-Lab. The approach is part of the Group's strategy of open innovation to co-build tomorrow’s mobility solutions with stakeholders from different backgrounds.

At Keolis, all talent gets an opportunity. The Group is proposing a range of new roles to employees with a disability as part of the Hello Handicap recruitment exhibition from 15 to 19 October 2018 (https://hello-handicap.fr).

Keolis Santé has become a key actor in the silver economy by signing a partnership with the University of Technology of Troyes (UTT). Through this partnership, Keolis Santé and the UTT reinforce their commitment to improving the autonomy of older people.

France’s first urban cable car has reached a symbolic milestone by transporting its one millionth passenger, sooner than initial forecasts. And to celebrate the special day, four lucky winners tucked into a starlit meal on 29 June aboard one of the cabins of the cable car.

06-20-2018
Since 7 June 2018, Filéo, Europe's leading on-demand transport service serving the employment zone around Paris-CDG airport has evolved to offer more customised, flexible and connected mobility.

Customer knowledge

Keolis has developed extensive customer knowledge to better address citizens' expectations about public transport.

Looking at things from a customer perspective

Lifestyles, travel habits, diverse passenger profiles and expectations at different moments of a journey, service quality, accessibility and barriers to using public transport ... These are just a few of the topics the Group investigates. Understanding passengers in all their diversity, including those who prefer to use their car, is key to Keolis’ ambition to develop a service offering designed for passengers, with passengers.

A broader view of mobility today… and tomorrow

Over the last few decades, major developments have transformed the way we live, and today each region faces its own specific challenges in terms of mobility. Since 2007, Keoscopie, Keolis’ mobility trends observatory, has provided the Group with a unique tool to decipher socio-demographic changes and their impact on mobility. The digital revolution has accelerated this change, and in 2015 Keolis partnered with Netexplo to launch the first international observatory of digital trends (lien vers Observatoire des mobilités digitales) to imagine mobility tomorrow.

An in-depth focus on passengers

Keolis strives to satisfy the diverse expectations of all its passengers and employs various study methods to propose solutions tailored to their needs: