it manager

IT organizations are now responsible for delivering seamless customer experiences while preventing outages and managing an increasing number of systems. With growing responsibility placed on IT, there is an opportunity to drive strategy for company-wide business processes and operations.
Companies using machine data powered platforms like Splunk collect disparate data types to quickly troubleshoot and monitor systems. By adding predictive capabilities, IT can glean critical insights for the business and develop strategic initiatives on issues that matter.
Download the white paper “Embracing the Strategic Opportunity of IT” to learn how to:
Enable a business aware IT organization
Unlock operational efficiencies
Solve problems with predictive analytics

"New managers can develop into high performing future leaders. Or, they can flail and fail–costing your company hundreds of thousands of dollars. Learn what you can do to ensure new manager success.
Download our paper to learn:
- The 3 major problems most companies have with new managers
- Which 4 critical management skills should be developed
- How coaching new managers can lead to dramatic improvements in new manager performance"

BetterUp has been one of the most impactful learning and development solutions Logitech has implemented. By working one-on-one with BetterUp coaches, Logitech managers were equipped to better manage their mindsets and ultimately, have developed into stronger leaders. BetterUp can individually touch employees across your entire organization, regardless of their function, team, and location. Senior Director of Learning & Development at Logitech, Jessica Amortegui says, “If you want to significantly increase the impact of your learning and development programs, BetterUp coaching is the way to do it.”

Workday has grown at a rapid pace since the company’s inception. Though this growth was indicative of the company’s success, it had an unintended side effect. Workday faced the same challenge experienced by nearly every high growth company: a tension between growth and culture. The company needed a way to bring all of its employees into its values system quickly, and ensure that people leaders were truly growing and leading in alignment with Workday’s culture. The company also needed a way to help people leaders newer
to management learn and on-ramp quickly, in alignment with the speed of the business. One of the steps Workday took to protect and nurture its special culture was reaching out to BetterUp to try out its leadership coaching. In partnership with Workday, BetterUp introduced an initial pilot program focused on people managers, with the goal of helping Workday support and grow its people leaders in the future.

In retail, your people are your greatest asset. In this eBook you'll learn how to proactively drive revenue with recruiting, and how to prove the value of your efforts.
Expect to learn:
• 3 ways to calculate the ROI of your recruiting
• How you can use the candidate experience to generate revenue
• How to use the hiring process to decrease employee turnover
• 2 approaches that remove the hiring burden on store managers
Want to start driving revenue through your retail recruiting?
Download the free eBook now!

How job seekers discover jobs has changed drastically over the last 50 years. Few people comb through their local Classifieds, or apply door-to-door today.
How they get those jobs has not changed. Job seekers might not shop their resumes door-todoor anymore, but they put that same information into a job application. Applicants that hit the role’s preferred requirements are scheduled for a phone screen, and some are brought in for an interview with the hiring manager.

Today's dynamic data demands pose new threats to security and IT professionals have to mitigate new risks without restricting the flow of information. Per findings discovered in a recent Forrester report, "Evolving Security to Accommodate the Modern Worker", Brett Hansen, Dell's Vice President of Client Software and General Manager of Data Security, shares his insights on solutions Dell provides to meet the needs of employees and IT.
Download this article to learn:
• What IT departments can do to tailor security solutions to different users
• How flexible security can be to address the needs of various workers
• Which solutions are best at protecting your data

"Would you like to demonstrate how you can better leverage eSignatures within your company? Hear from real-world deployment experiences from our customers across HR, Legal, Procurement, Sales, IT and Facilities.
Transformation Manager Paul Smith will discuss how DocuSign fits into the five-year transformation plan at LV=. With eSignatures, the insurer processes claims 5x faster while realising annualised business benefits of £27.5k.
Read this whitepaper to learn how to:
- Build and execute a business plan – so you choose the use cases that are right for your business
- Identify your highest priority use cases – so you can quickly deliver the greatest ROI and align with your business goals
- Measure your results – so you can prove the value to your business"

This paper provides an overview of the changing dynamics in the business world that demand a new approach to IT infrastructure. It provides a perspective for business managers and executives who are looking for a way to align business and IT by facing the challenges of disruption for better business outcomes.
We will discuss the Kinetic Infrastructure from Dell EMC powered by Intel® Xeon® Platinum processor, which is designed to support IT flexibility and business agility. In addition, we will describe the first implementation of kinetic infrastructure on the Dell EMC PowerEdge MX system. The paper will explain how Dell EMC is helping businesses to rethink their data center architecture and accelerate their path towards more agility.

Change is inevitable. Any successful business manager knows their organization must continually evolve to stay relevant and competitive. Whether it’s the packaged goods company that has reached the limits of its market, or the financial giant integrating a new software platform, or the global corporation building teams, adaptability is imperative. Having resilient employees that are open to change and better equipped to cope with stress is key.
But it may surprise you to learn who among your employees will weather the storm and who won’t. The Chief Technology Officer? Or the lead on the innovation project? Your top analyst? While some managers understandably assume that their highest earning, most highly educated employees are all highly resilient, they may need to think again.
A study from meQuilibrium, the only clinically validated resilience building program on the market today, conducted by behavioral scientist Wendy Lynch, Ph.D., and psychologist Andrew Shatté, Ph.D., shows that a

Businesses virtualize to consolidate resources, reduce costs and increase workforce mobility.
But failing to protect VMs with purpose-built protection could erase some of those gains.
Here are five essential requirements IT managers should look for when deploying data protection
for virtual environments.

Do your plans and forecasts need a reality check?
The quality of your strategic decisions is only as good as the quality of your forecasts. And forecasts are only good if they reflect current reality—not the reality of two, three or more quarters ago. Enter “continuous planning.” With a methodology for forecasting at frequent intervals throughout the year, continuous planning “enables managers to see trends, patterns, and ‘breaks in the curve’ long before their competitors, and thus make better informed decisions regarding products and markets.”
In this free online webinar, speakers Jim Collins & Guy Jones will explain how continuous planning keeps you in touch with current reality - and one step ahead of competitors.
Jim Collins, Performance Management Strategy Executive, IBM
Guy Jones, Worldwide Technical Sales Executive, IBM Performance Management,

Compare leading contact center infrastructure vendors.
In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises.
And according to Gartner peer insights, customers agree.
“Great implementation that was on-time and on-budget!” 1
— CTO in the finance industry
“Solid platform with a lot of features at a reasonable cost.” 1
— IT Manager of Software Engineering in the Services Industry
Get the report now to learn:
• How contact center vendors compare and which quadrant they are aligned to
• Analyst views on the strengths and cautions of all participating vendors
• How to evaluate key criteria to guide your decision-making process
1 Gartner Peer Insights rev

Data is the lifeblood of business. And in the era of digital business,
the organizations that utilize data most effectively are also the most
successful. Whether structured, unstructured or semi-structured,
rapidly increasing data quantities must be brought into organizations,
stored and put to work to enable business strategies. Data integration
tools play a critical role in extracting data from a variety of sources and
making it available for enterprise applications, business intelligence
(BI), machine learning (ML) and other purposes. Many organization
seek to enhance the value of data for line-of-business managers by
enabling self-service access. This is increasingly important as large
volumes of unstructured data from Internet-of-Things (IOT) devices
are presenting organizations with opportunities for game-changing
insights from big data analytics. A new survey of 369 IT professionals,
from managers to directors and VPs of IT, by BizTechInsights on
behalf of IBM reveals the challe

As a business executive your time is incredibly valuable, right? And if you aren’t maximally
time efficient or productive then you – and your business – will soon fall behind. It’s a fact of
life in today’s highly-competitive digital marketplace.
But how do you stem the flow of lost time? And how are other leaders making the most of
this scarce resource so they can be as efficient, productive and valuable as possible?
This report was produced specifically for the UK and Ireland (UK/I) region and is based on
data gathered from real-world business leaders explaining how they perform tasks on a
daily basis. In the report, we look at how business managers can step up from operational
tasks and focus on work that will propel their business forward.
We will:
• Touch on the priorities of what could be termed ‘accelerated business leaders’: those
decision makers leading their industries forward in a way that harnesses emerging
technologies and agile new ways of working.
• Examine the key facto

Data is the lifeblood of business. And in the era of digital business,
the organizations that utilize data most effectively are also the most
successful. Whether structured, unstructured or semi-structured,
rapidly increasing data quantities must be brought into organizations,
stored and put to work to enable business strategies. Data integration
tools play a critical role in extracting data from a variety of sources and
making it available for enterprise applications, business intelligence
(BI), machine learning (ML) and other purposes. Many organization
seek to enhance the value of data for line-of-business managers by
enabling self-service access. This is increasingly important as large
volumes of unstructured data from Internet-of-Things (IOT) devices
are presenting organizations with opportunities for game-changing
insights from big data analytics. A new survey of 369 IT professionals,
from managers to directors and VPs of IT, by BizTechInsights on
behalf of IBM reveals the challe

VolitionRx Limited is a multi-national company which develops new ways to detect cancer. Their ideal product needed to be reliable, efficient, and easily manageable for their modestly-sized IT department. Additionally, the solution had to be readily deployable to their operations in four separate countries. According to Daniel Halter, Group IT Manager at Volition, traditional antivirus vendors were “offering the same old solution only slightly jazzier. The model they were offering, although new, was and is the same thing that has been around for a while.” Daniel also stated that Volition had little time to determine which vendors are “selling the truth and which ones are selling the dreams.” Seeking an ideal match, Daniel reached out to Khipu Networks for their security recommendation. Khipu Networks suggested CylancePROTECT®, Cylance’s artificial intelligence endpoint security product. Read the full case study to learn about the results Cylance was able to deliver.

Operating across multiple countries is complex, as is shipping printed material. When our customers shared their stories with us, we knew we needed to act.
In April 2017, Gelato entered each BRIC country. By establishing legal entities and print partners within Brazil, Russia, India, and China, Gelato gives customers an easy way to get printed material to colleagues and customers within those borders.
The specific considerations in each BRIC country are numerous and often cumbersome.
And who better to share insights on the state of local printing than the Gelato
country managers on the ground?
This ebook is for global enterprises than need to get prints in
the BRIC countries, for those that are considering starting up
sales and marketing operations in the regions for the first time,
and also for domestic businesses that simply want to improve
their local print processes.

There is no time like the present to come up with an improved strategy for employee retention and development. It is critical for you as supervisors and managers to engage employees effectively if you don’t want your top talent to look for opportunities elsewhere to grow in their careers. Help your employees do their best work by removing obstacles, recognizing valuable contributions and promoting creative approaches to career advancement. Take action to retain employees: authorize them to make decisions; initiate conversations about performance, be transparent; and provide guidance during times of change or uncertainty.

Manual performance reviews are rarely a welcomed activity for managers.
Not only are you under the wire to submit all your employees’ reviews on time, but you’re also faced with hours and hours of recalling each employee’s performance details throughout the last few months.

Employee management tools that are paper-driven and spreadsheet oriented are no longer viable workforce development strategies. The modern worker wants performance evaluations to be goal oriented and feedback-focused, with learning opportunities that are self-driven and personalized to their own career aspirations. Combining Performance with Learning helps employees and managers create meaningful career-building plans that lead to bottom line growth.

Mobile devices are everywhere. 95% of UK millennials now use smartphones1; and it’s estimated that across the globe, nearly a billion more people now use mobile phones today than did five years ago.2 Mobile commerce will continue to grow as smartphones continue to be adopted. For example, forecasts for Europe’s EU 5 (France, Germany, Italy, Spain and the United Kingdom) show mCommerce will account for 43.8% of eCommerce sales by 2020, compared to 32.9% in 2016.3 As fraud teams determine which orders to accept or reject, fraud managers are key to providing a seamless mobile checkout experience. But they also need to protect their business from fraud – and from the damage it can cause to bottom line, customer experience and brand.

It has to be quick and easy for people to pay. At the same time, fraudsters are probing the weaknesses of new digital processes.
As the person who can decide whether a transaction is accepted or rejected, fraud managers have a pivotal role. They’re not just preventing losses from chargebacks. They’re gatekeepers to accepting more revenue. It’s a complex job. But get it right, and they enable their business to engage customers better – across devices and places. And that can mean supporting the very growth of the business. In this landscape, the idea that a technology like machine learning might be the answer to all the industry’s needs is attractive. But while machine learning should be a key part of an effective fraud strategy, the truth is that there’s no silver bullet. So, in this paper, we’ll look at how best to put machine learning to use. By employing it in tandem with expert insight, merchants can use it to accept the optimal number of payments. And make a direct impact on the