Industry News

Is there a new trend in late-night plumbing jobs?

Pimlico Plumbers has revealed the trend in late-night plumbing jobs – including bookings for jobs at 2am.

While emergency call-outs remain a major part of its business, Pimlico Plumbers is seeing an increase in planned maintenance and installation jobs as customers reject ‘make do and mend’ for new kitchens, bathrooms and small building work.

This kind of work is also bucking the traditional seasonal trend for plumbing jobs, which used to be between October and March, and is now all year round. This also includes an increase in out-of-hours jobs, such as fitting new toilets or replacing tap washers, to fit in with the work patterns of customers, which has included late night bookings.

Charlie Mullins, Managing Director of Pimlico Plumbers, said: “We have always been a genuine 365 days a year, 24-hours a day company, but it seems the rest of society has caught up with us, and it’s not just emergency work that gets done out of hours and out of season anymore. We are even getting people asking if we can schedule run of the mill non-urgent work at 2am.

“In the old days plumbing used to be a seasonal profession, and while leaks spring up all year around the heavy lifting was done between October and March, and plumbers knew that they could safely book family holidays during the other six months of the year. That’s just not the case anymore.

“Of course, we are completely prepared for this changing trend. Since the country came out of recession we have been going from strength to strength, with the kind of work people are asking for shifting with their thinking. Gone are the days of make do and mend, as people invest in their current homes, and fit out new shops, bars and restaurants.

“This has forced us to evolve in a couple of unique ways, the first being that we have moved our mind-set from recruiting solely in London. Led by our in-house recruitment team we have realised that the London market is a huge economic draw, and that to not look for the best talent from across the entire UK would be a mistake.

“At the same time we have completely transformed our business model by, 18 months ago, creating Pimlico Plumbing & Heating Merchants, which has streamlined our supply chain by bringing much of it in-house.”