Why Email Clients Need to Change — My inbox is broken. — Not in an I-can't-check-my-messages kind of way, but in a fundamental, inboxes-will-never-be-the-same- again kind of way. — With every birthday reminder, bill confirmation, new friend, direct message, password recovery …

How To Overhype Your Search Engine — After covering search for 13 years, I'm more than a little jaded. I've seen any number of search start-ups promise to revolutionize how we search. None of them have in the huge way they've promised, other than Google — and it's a special case.

How the OAuth Security Battle Was Won, Open Web Style — Last Friday was a hot day in Sebastopol, California. Eran Hammer-Lahav rolled into town hours after finding out that there was a security hole in his pet project for the last few months, a new way to use Twitter to log …

Customer Service? Ask a Volunteer — HERE'S the job description: You spend a few hours a day, up to 20 a week, at your computer, supplying answers online to customer questions about technical matters like how to set up an Internet home network or how to program a new high-definition television.

Windows 7 RC 32-bit vs. Vista SP1 32-bit - Gaming shootout — Is it worth upgrading your Vista gaming rig to Windows 7? Will you see any performance benefits? Let's find out! — Let's look at what kind of frames per second (FPS) performance we get from the two operating systems using four different graphics cards.

Why there will be many Twitters — Yesterday I wrote about the Lotus 1-2-3 of twitters, but it may not be obvious why there will be more than one network of networks — so let me explain. — 1. Twitter is growing fast. — 2. Its use as a medium for news has become apparent.

The Twitter Book, by Tim O'Reilly and Sarah Milstein — Tim O'Reilly and Sarah Milstein are two of my favorite tweeters, and they've just written The Twitter Book, a pleasingly-designed 240-page guide to making the most out of Twitter. The hard copy won't be out for a little while, but you can buy the PDF right now for $15.99.

Hackers: the China Syndrome — For years, the U.S. intelligence community worried that China's government was attacking our cyber-infrastructure. Now one man has discovered it's worse: It's hundreds of thousands of everyday civilians. And they've only just begun — At 8 a.m. on May 4 …

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