ServiceNow® (NYSE: NOW), the enterprise IT cloud company, today
announced its financial results for its fourth quarter and fiscal year
2013.

Fourth quarter 2013 results:

Revenues of $125.2 million, an increase of 67% compared to the fourth
quarter of 2012, and an increase of 13% from the third quarter of 2013.

GAAP net loss of $24.2 million, or a loss of $0.17 per basic and
diluted share, compared to a GAAP net loss of $9.9 million, or a loss
of $0.08 per basic and diluted share, in the fourth quarter of 2012.

Non-GAAP net loss of $3.0 million, or loss of $0.02 per basic and
diluted share, compared to a non-GAAP net loss of $0.6 million, or
$0.00 per basic and diluted share, in the fourth quarter of 2012 (see
the table entitled "Results of Operations GAAP to Non-GAAP
Reconciliation” for a reconciliation of these GAAP and non-GAAP
financial measures).

Deferred revenue of $266.7 million, an 18% increase over the $225.8
million reported at the end of the prior quarter.

Billings were $166.2 million, a 70% increase over the $97.6 million in
the same period last year, and a 31% increase over the $127.0 million
reported in the previous quarter (see the table entitled “Non-GAAP
Billings Reconciliation” for a reconciliation of non-GAAP billings to
GAAP revenues).

Backlog of $608.4 million, a 61% increase over the $379.0 million
reported at the end of 2012. Backlog represents future amounts to be
invoiced under our agreements and is not included in deferred revenue.
Backlog and deferred revenue combined totaled $875.1 million.

Fiscal 2013 results:

Revenues of $424.7 million, an increase of 74% compared to the prior
year.

A GAAP net loss of $73.7 million, or a loss of $0.54 per basic and
diluted share, compared to a GAAP net loss of $37.3 million, or a loss
of $0.51 per basic and diluted share, in the prior year.

A non-GAAP net loss of $11.0 million, or a loss of $0.08 per basic and
diluted share, compared to non-GAAP net loss of $9.7 million, or a
loss of $0.14 per basic and diluted share, in the prior year (see the
table entitled "Results of Operations GAAP to Non-GAAP Reconciliation"
for a reconciliation of these GAAP and non-GAAP financial measures).

Billings were $521.0 million, a 68% increase over the $309.4 million
reported in the prior year (see the table entitled “Non-GAAP Billings
Reconciliation” for a reconciliation of non-GAAP billings to GAAP
revenues).

“ServiceNow grew revenues 67% year-over-year in the fourth quarter, a
strong finish to a year in which we grew revenues by 74% and added 549
customers, bringing our cumulative customer count to over 2,060
worldwide,” said Frank Slootman, president and chief executive officer,
ServiceNow. “During the quarter we also achieved a 96% customer renewal
rate, continued to penetrate our installed base with upsells comprising
36% of our total annual contract value signed during the quarter and
announced several important product additions.”

“In the fourth quarter we set a company record for billings of $166
million and exited the year with a combined deferred revenue and backlog
balance of $875 million, up 59% over the prior year,” added Michael
Scarpelli, chief financial officer, ServiceNow. “We also generated $20
million in free cash flows and raised net proceeds of $512 million from
our convertible debt offering at a 0% coupon, ending 2013 with $890
million in cash and investments.”

Financial Outlook

The non-GAAP financial guidance discussed below excludes stock-based
compensation expense and the related income tax effect of these
adjustments (see table which reconciles these non-GAAP financial
measures to the related GAAP measures). Negative numbers are shown in
parentheses.

For the first quarter of 2014, we expect:

Total revenues between $133 and $135 million, representing
year-over-year growth between 55% and 57%. Our total first quarter
revenue estimate consists of subscription revenues between $112 and
$113 million and professional services and other revenues between $21
and $22 million.

Subscription gross margin of approximately 76%, professional services
and other gross margin of approximately 6% and overall gross margin of
approximately 64%.

Operating margin of approximately (9%).

For the full year 2014, we expect total revenues to be in the range of
$640 to $645 million, representing year-over-year growth between 51% and
52%. Our total annual revenues estimate consists of subscription
revenues between $533 and $535 million and professional services and
other revenues between $107 and $110 million.

Charles Giancarlo joined the board of directors as a ninth member in
an additional seat the company has added.

ServiceNow HR Service Automation was introduced as a new application
that makes it easier for organizations to automate HR case management.

ServiceNow Configuration Automation was introduced as a new
orchestration application that controls automated configuration of
data center infrastructure based on the ServiceNow Configuration
Management Database (CMDB).

ServiceNow and customer-created applications are made instantly mobile
on devices such as iPhones, iPads and Android smartphones and tablets
with the latest ServiceNow release.

ServiceNow Vendor Performance Management was introduced as a new
application to help users derive more value from vendors and suppliers
by evaluating performance relative to commitments and comparing
vendors to each other across common criteria.

ServiceNow Resource Management was introduced as a new application to
help forecast all IT work and resources reliably through a real-time,
single system of record for efficient, accurate resource utilization.

ServiceNow Automated Password Reset was introduced as a new
application providing end users with the ability to reset passwords
through self-service and automation and reduce what industry analysts
consider to be at least 20% of IT service requests.

ServiceNow was awarded “SaaS Product of the Year” from Techworld.

Conference Call Details

The conference call will begin at 2:00 p.m. Pacific Time (22:00 GMT) on
Wednesday, January 29, 2014. Interested parties may listen to the call
by dialing 866.700.6067 (passcode: 75988250), or if outside North
America, by dialing 617.213.8834 (passcode: 75988250). Individuals may
access the live teleconference from the investor relations section of
the ServiceNow website at http://investors.servicenow.com.

An audio replay of the conference call and webcast will be available two
hours after its completion and will be accessible for 30 days. To hear
the replay, interested parties may go to the investor relations section
of the ServiceNow website or dial 888.286.8010 (passcode: 48173227), or
if outside North America, by dialing 617.801.6888 (passcode: 48173227).

Statement regarding use of non-GAAP financial measures

The company reports non-GAAP results for gross margins, operating
margins, net income or loss, basic and diluted income or loss per share,
free cash flow and billings in addition to, and not as a substitute for,
or superior to, financial measures calculated in accordance with GAAP.

The company’s financial measures under GAAP include stock-based
compensation expense, the amortization of debt discount and issuance
costs related to the convertible senior notes, and the related income
tax effect of these adjustments. Management believes the presentation of
operating results that excludes these items provides useful supplemental
information to investors and facilitates the analysis of the company’s
core operating results and comparison of operating results across
reporting periods. Management also believes that this supplemental
non-GAAP information is therefore useful to investors in analyzing and
assessing the company’s past and future operating performance.

Free cash flow, which is a non-GAAP financial measure, is calculated as
GAAP net cash provided by operating activities reduced by purchases of
property and equipment. Management believes information regarding free
cash flow provides investors with an important perspective on the cash
available to invest in our business and fund ongoing operations.
However, our calculation of free cash flow may not be comparable to
similar measures used by other companies.

Billings is calculated as revenue plus the change in total deferred
revenue. Management believes billings offers investors useful
supplemental information regarding the performance of our business, and
will help investors better understand the sales volumes and performance
of our business.

CIO, CTO & Developer Resources

The company encourages investors to carefully consider its results under
GAAP, as well as its supplemental non-GAAP information and the
reconciliation between these presentations, to more fully understand its
business. Reconciliations between GAAP and non-GAAP results are
presented in the tables of this release.

Use of forward looking statements

This release contains “forward-looking statements” regarding our
performance, including in the section entitled “Financial Outlook.”
Forward-looking statements are subject to known and unknown risks and
uncertainties and are based on potentially inaccurate assumptions that
could cause actual results to differ materially from those expected or
implied by the forward-looking statements. If any such risks or
uncertainties materialize or if any of the assumptions prove incorrect,
our results could differ materially from the results expressed or
implied by the forward-looking statements we make.

Among the important factors that could cause actual results to differ
materially from those in any forward-looking statements are: (i) errors,
interruptions, delays, or security breaches in or of our service or web
hosting, (ii) our ability to grow at our expected rate of growth,
including our ability to convert deferred revenue and backlog into
revenue, add and retain customers, and enter new geographies and
markets, (iii) our ability to continue to release, and gain customer
acceptance of, improved versions of our services, (iv) our ability to
develop and gain customer acceptance of new products and services,
including our platform, and (v) our ability to compete successfully
against existing and new competitors.

Further information on these and other factors that could affect our
financial results are included in our Form 10-K for the year ended
December 31, 2012 and in other filings we make with the Securities and
Exchange Commission from time to time, including our Form 10-K that will
be filed for the fiscal year ended December 31, 2013.

We undertake no obligation, and do not intend, to update these
forward-looking statements, to review or confirm analysts’ expectations,
or to provide interim reports or updates on the progress of the current
financial quarter.

About ServiceNow

ServiceNow is the enterprise IT cloud company. We transform IT by
automating and managing IT service relationships across the global
enterprise. Organizations deploy our service to create a single system
of record for IT and automate manual tasks, standardize processes and
consolidate legacy systems. Using our extensible platform, our customers
create custom applications and evolve the IT service model to service
domains inside and outside the enterprise. ServiceNow transforms IT from
the department of no to the department of now. For more information,
visit www.servicenow.com.

ServiceNow and the ServiceNow logo are registered trademarks of
ServiceNow. All other brand and product names are trademarks or
registered trademarks of their respective holders.

ServiceNow, Inc.

Condensed Consolidated Statements of Operations

(in thousands, except share and per share data)

(Unaudited)

Three Months Ended

Twelve Months Ended

December 31,

December 31,

December 31,

December 31,

2013

2012

2013

2012

Revenues:

Subscription

$

104,878

$

62,886

$

349,804

$

204,526

Professional services and other

20,352

12,276

74,846

39,186

Total revenues

125,230

75,162

424,650

243,712

Cost of revenues (1):

Subscription

25,968

20,076

87,928

63,258

Professional services and other

19,410

12,232

67,331

40,751

Total cost of revenues

45,378

32,308

155,259

104,009

Gross profit

79,852

42,854

269,391

139,703

Operating expenses (1):

Sales and marketing

57,337

29,481

195,190

103,837

Research and development

23,869

13,235

78,678

39,333

General and administrative

18,007

9,676

61,790

34,117

Total operating expenses

99,213

52,392

335,658

177,287

Loss from operations

(19,361

)

(9,538

)

(66,267

)

(37,584

)

Interest and other income (expense), net

(4,326

)

456

(4,930

)

1,604

Loss before provision for income taxes

(23,687

)

(9,082

)

(71,197

)

(35,980

)

Provision for income taxes

545

849

2,511

1,368

Net loss

$

(24,232

)

$

(9,931

)

$

(73,708

)

$

(37,348

)

Net loss attributable to common stockholders - Basic and Diluted

$

(24,232

)

$

(9,931

)

$

(73,708

)

$

(37,656

)

Net loss per share attributable to common stockholders - Basic and
Diluted

$

(0.17

)

$

(0.08

)

$

(0.54

)

$

(0.51

)

Weighted-average shares used to compute net loss per share
attributable to common stockholders - Basic and Diluted

During the year ended December 31, 2013, maturities of investments
includes the effect of the correction of an immaterial error of $3.0
million related to securities that were improperly classified as
short-term investments instead of cash and cash equivalents as of
December 31, 2012.

ServiceNow, Inc.

Results of Operations GAAP to Non-GAAP Reconciliation

(in thousands except share and per share data)

(Unaudited)

Three Months Ended

December 31, 2013

December 31, 2012

GAAP

Adjustments

Non-GAAP

GAAP

Adjustments

Non-GAAP

Reconciliation of gross profit:

Revenues:

Subscription

$

104,878

$

—

$

104,878

$

62,886

$

—

$

62,886

Professional services and other

20,352

—

20,352

12,276

—

12,276

Total revenues

125,230

—

125,230

75,162

—

75,162

Cost of revenues (1):

Subscription

25,968

(2,454

)

23,514

20,076

(1,415

)

18,661

Professional services and other

19,410

(1,654

)

17,756

12,232

(610

)

11,622

Total cost of revenues

45,378

(4,108

)

41,270

32,308

(2,025

)

30,283

Gross profit:

Subscription

78,910

2,454

81,364

42,810

1,415

44,225

Professional services and other

942

1,654

2,596

44

610

654

Total gross profit

$

79,852

$

4,108

$

83,960

$

42,854

$

2,025

$

44,879

Reconciliation of operating expenses:

Operating expenses (1):

Sales and marketing

$

57,337

$

(6,857

)

$

50,480

$

29,481

$

(3,337

)

$

26,144

Research and development

23,869

(5,218

)

18,651

13,235

(2,375

)

10,860

General and administrative

18,007

(4,673

)

13,334

9,676

(1,612

)

8,064

Total operating expenses

$

99,213

$

(16,748

)

$

82,465

$

52,392

$

(7,324

)

$

45,068

Reconciliation of loss from operations, provision for income
taxes, net loss, net loss per share, and pro forma net loss per
share:

Loss from operations

$

(19,361

)

$

20,856

$

1,495

$

(9,538

)

$

9,349

$

(189

)

Interest and other income (expense), net (2)

(4,326

)

3,498

(828

)

456

—

456

Loss before provision for income taxes

$

(23,687

)

$

24,354

$

667

$

(9,082

)

$

9,349

$

267

Provision for income taxes (1) (2)

545

3,087

3,632

849

32

881

Net loss

$

(24,232

)

$

21,267

$

(2,965

)

$

(9,931

)

$

9,317

$

(614

)

Net loss attributable to common stockholders - Basic and Diluted

$

(24,232

)

$

21,267

$

(2,965

)

$

(9,931

)

$

9,317

$

(614

)

Net loss per share attributable to common stockholders - Basic and
Diluted

$

(0.17

)

$

0.15

$

(0.02

)

$

(0.08

)

$

0.08

$

(0.00

)

Weighted-average shares used to compute net loss per share
attributable to common stockholders - Basic and Diluted

139,508,838

—

139,508,838

124,000,655

—

124,000,655

(1) Adjustments include stock-based compensation and
the related tax effect.

(2) Adjustments include amortization of debt discount and
issuance costs for the convertible senior notes and the related tax
effect.

ServiceNow, Inc.

Results of Operations GAAP to Non-GAAP Reconciliation

(in thousands except share and per share data)

(Unaudited)

Year Ended

December 31, 2013

December 31, 2012

GAAP

Adjustments

Non-GAAP

GAAP

Adjustments

Non-GAAP

Reconciliation of gross profit:

Revenues:

Subscription

$

349,804

$

—

$

349,804

$

204,526

$

—

$

204,526

Professional services and other

74,846

—

74,846

39,186

—

39,186

Total revenues

424,650

—

424,650

243,712

—

243,712

Cost of revenues (1):

Subscription

87,928

(8,434

)

79,494

63,258

(3,929

)

59,329

Professional services and other

67,331

(4,749

)

62,582

40,751

(1,574

)

39,177

Total cost of revenues

155,259

(13,183

)

142,076

104,009

(5,503

)

98,506

Gross profit:

Subscription

261,876

8,434

270,310

141,268

3,929

145,197

Professional services and other

7,515

4,749

12,264

(1,565

)

1,574

9

Total gross profit

$

269,391

$

13,183

$

282,574

$

139,703

$

5,503

$

145,206

Reconciliation of operating expenses:

Operating expenses (1):

Sales and marketing

$

195,190

$

(21,609

)

$

173,581

$

103,837

$

(10,189

)

$

93,648

Research and development

78,678

(16,223

)

62,455

39,333

(6,496

)

32,837

General and administrative

61,790

(14,566

)

47,224

34,117

(5,749

)

28,368

Total operating expenses

$

335,658

$

(52,398

)

$

283,260

$

177,287

$

(22,434

)

$

154,853

Reconciliation of loss from operations, interest and other income
(expense) net, provision for income taxes, net loss, and net loss
per share:

Loss from operations

$

(66,267

)

$

65,581

$

(686

)

$

(37,584

)

$

27,937

$

(9,647

)

Interest and other income (expense), net (2)

(4,930

)

3,498

(1,432

)

1,604

—

1,604

Loss before provision for income taxes

$

(71,197

)

$

69,079

$

(2,118

)

$

(35,980

)

$

27,937

$

(8,043

)

Provision for income taxes (1) (2)

2,511

6,400

8,911

1,368

332

1,700

Net loss

$

(73,708

)

$

62,679

$

(11,029

)

$

(37,348

)

$

27,605

$

(9,743

)

Net loss attributable to common stockholders - Basic and Diluted

$

(73,708

)

$

62,679

$

(11,029

)

$

(37,656

)

$

27,605

$

(10,051

)

Net loss per share attributable to common stockholders - Basic and
Diluted

$

(0.54

)

$

0.46

$

(0.08

)

$

(0.51

)

$

0.37

$

(0.14

)

Weighted-average shares used to compute net loss per share
attributable to common stockholders - Basic and Diluted

135,415,809

—

135,415,809

73,908,631

—

73,908,631

(1) Adjustments include stock-based compensation and the
related tax effect.

(2) Adjustments include amortization of debt discount and
issuance costs for the convertible senior notes and the related tax
effect.

ServiceNow, Inc.

Non-GAAP Billings Reconciliation

(in thousands)

(Unaudited)

Three Months Ended

Year Ended

December 31,

September 30,

December 31,

December 31,

December 31,

2013

2013

2012

2013

2012

Total revenues

$

125,230

$

111,259

$

75,162

$

424,650

$

243,712

Deferred revenue, end of period

266,722

225,801

170,361

266,722

170,361

Less: deferred revenue, beginning of period

225,801

210,040

147,946

170,361

104,636

Billings

$

166,151

$

127,020

$

97,577

$

521,011

$

309,437

ServiceNow, Inc.

Reconciliation of Non-GAAP Financial Guidance

The financial guidance provided below is an estimate based on
information available as of January 29, 2014. The company’s future
performance and financial results are subject to risks and
uncertainties, and actual results could differ materially from the
guidance set forth below. Some of the factors that could affect the
company’s financial results are stated above in this press release.
More information on potential factors that could affect the
company’s financial results is included from time to time in the
company’s public reports filed with the SEC, including the company's
Annual Report on Form 10-K filed on March 8, 2013, the company's
Form 10-Q for the quarter ended September 30, 2013 filed on November
4, 2013 and the company's Form 10-K for the year ended December 31,
2013 to be filed with the SEC. The company assumes no obligation to
update any forward-looking statements or information, which speak as
of their respective dates.

"Once customers get a year into their IoT deployments, they start to realize that they may have been shortsighted in the ways they built out their deployment and the key thing I see a lot of people looking at is - how can I take equipment data, pull it back in an IoT solution and show it in a dashboard," stated Dave McCarthy, Director of Products at Bsquare Corporation, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.

What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...

An IoT product’s log files speak volumes about what’s happening with your products in the field, pinpointing current and potential issues, and enabling you to predict failures and save millions of dollars in inventory. But until recently, no one knew how to listen.
In his session at @ThingsExpo, Dan Gettens, Chief Research Officer at OnProcess, discussed recent research by Massachusetts Institute of Technology and OnProcess Technology, where MIT created a new, breakthrough analytics model for ...

IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effici...

Everyone knows that truly innovative companies learn as they go along, pushing boundaries in response to market changes and demands. What's more of a mystery is how to balance innovation on a fresh platform built from scratch with the legacy tech stack, product suite and customers that continue to serve as the business' foundation.
In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, discussed why and how ReadyTalk diverted from healthy revenue and mor...

The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location.
With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...

In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...

The Internet of Things (IoT) promises to simplify and streamline our lives by automating routine tasks that distract us from our goals. This promise is based on the ubiquitous deployment of smart, connected devices that link everything from industrial control systems to automobiles to refrigerators. Unfortunately, comparatively few of the devices currently deployed have been developed with an eye toward security, and as the DDoS attacks of late October 2016 have demonstrated, this oversight can ...

You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time.
In his session at 19th Cloud Expo, Mark Allen, General Manager of...

Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...

As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...

"Dice has been around for the last 20 years. We have been helping tech professionals find new jobs and career opportunities," explained Manish Dixit, VP of Product and Engineering at Dice, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.

"ReadyTalk is an audio and web video conferencing provider. We've really come to embrace WebRTC as the platform for our future of technology," explained Dan Cunningham, CTO of ReadyTalk, in this SYS-CON.tv interview at WebRTC Summit at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.

Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases.
In his general session at @ThingsExpo, Dave McCarthy, Director of Products...

The many IoT deployments around the world are busy integrating smart devices and sensors into their enterprise IT infrastructures. Yet all of this technology – and there are an amazing number of choices – is of no use without the software to gather, communicate, and analyze the new data flows. Without software, there is no IT.
In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Dave McCarthy, Director of Products at Bsquare Corporation; Alan Williamson, Principal...

Businesses and business units of all sizes can benefit from cloud computing, but many don't want the cost, performance and security concerns of public cloud nor the complexity of building their own private clouds. Today, some cloud vendors are using artificial intelligence (AI) to simplify cloud deployment and management. In his session at 20th Cloud Expo, Ajay Gulati, Co-founder and CEO of ZeroStack, will discuss how AI can simplify cloud operations. He will cover the following topics: why clou...

Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself.
Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, discussed how VPaaS enables you to move fast, creating scalable video experiences that reach your aud...

"At ROHA we develop an app called Catcha. It was developed after we spent a year meeting with, talking to, interacting with senior citizens watching them use their smartphones and talking to them about how they use their smartphones so we could get to know their smartphone behavior," explained Dave Woods, Chief Innovation Officer at ROHA, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.

WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.

In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain.
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...

Monitoring of Docker environments is challenging. Why? Because each container typically runs a single process, has its own environment, utilizes virtual networks, or has various methods of managing storage. Traditional monitoring solutions take metrics from each server and applications they run. These servers and applications running on them are typically very static, with very long uptimes. Docker deployments are different: a set of containers may run many applications, all sharing the resources of one or more underlying hosts. It's not uncommon for Docker servers to run thousands of short-te...

When was the last time you’ve ever heard anyone say “IT Applications & Operations”? Frankly, in my 30+ year career in IT, I don’t believe I’ve ever heard anyone use this term. The typical term we hear is IT Infrastructure & Operations. These two go together like Peanut Butter and Jelly, which tells us a lot about how we view the field of IT. For those that may not be familiar with the role of IT Operations, Joe Hertvik does a great job here of describing IT Operations Management as someone engaged in the role of providing this service to the business. As you can see it’s very interesting how ...

The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location.
With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!

We've come across a lot of talk about "cloud-native" apps lately. (They even have their own foundation!) Developers build these apps specifically to run on a cloud-based infrastructure, with the kind of user interface we all expect from our apps now. Cloud-native applications are scalable, usable and flexible, usually packaged using containers.
It's a step further in the cloud computing journey, and a step away from the way we used to conceive of apps. Application development happened for many years inside an IT bubble, with a long development and deployment lifecycle. They were used only i...

Information self-service is undoubtedly one of the main drivers of Modern Data Management. From “data services marketplaces” to “self-service Big Data analytics,” one of the objectives of most data-related initiatives today is to provide business professionals with new ways to solve their information needs with the goals of achieving self-reliance and minimizing the IT bottleneck. However, is it realistic to expect business users to assume this job?
Studies [1] report that more than 60 percent of companies grade their experience with self-service initiatives as “average” or lower, with nearl...

The IoT continued its toddler-like growth and stumbles in 2016. Here are five trends to look for in 2017 as the IoT enters its adolescence and how to benefit from them.
1. Ecosystems begin to determine winners and losers
Previously these were nice in-the-future concerns; now they will really count. Filling out a whole product value proposition through partnerships has repeatedly proven its importance across B2B and enterprise software sectors. In the IoT, they will be even more critical.

Cloud Expo, Inc. has announced today that Andi Mann returns to 'DevOps at Cloud Expo 2017' as Conference Chair
The @DevOpsSummit at Cloud Expo will take place on June 6-8, 2017, at the Javits Center in New York City, NY.
"DevOps is set to be one of the most profound disruptions to hit IT in decades," said Andi Mann. "It is a natural extension of cloud computing, and I have seen both firsthand and in independent research the fantastic results DevOps delivers. So I am excited to help the great team at @DevOpsSummit and Cloud Expo tell the world how they can leverage this emerging disruptive tr...

The time of year when crystal balls get a viewing and many pundits put out their annual predictions for the coming year. Rather than thinking up my own, I figured I’d regurgitate what many others are expecting to happen.
8 Predictions About How the Security Industry Will Fare in 2017 – An eWeek slideshow looking at areas like IoT, ransomware, automated attacks and the security skills shortage in the industry. Chris Preimesberger (@editingwhiz), who does a monthly #eweekchat on twitter, covers many of the worries facing organizations.

I recently recovered from ACDF surgery where they remove a herniated or degenerative disc in the neck and fuse the cervical bones above and below the disk. My body had a huge vulnerability where one good shove or fender bender could have ruptured my spinal cord. I had some items removed and added some hardware and now my risk of injury is greatly reduced.
Breaches are occurring at a record pace, botnets are consuming IoT devices and bandwidth, and the cloud is becoming a de-facto standard for many companies. Vulnerabilities are often found at the intersection of all three of these trends, so ...

In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain.
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management...

Okay, let me get this out there: I find the term “Citizen Data Scientist” confusing. Gartner defines a “citizen data scientist as “a person who creates or generates models that leverage predictive or prescriptive analytics but whose primary job function is outside of the field of statistics and analytics.” While we teach business users to “think like a data scientist” in their ability to identify those variables and metrics that might be better predictors of performance, I do not expect that the business stakeholders are going to be able to create and generate analytic models. I do not believe...

We have been seeing a sudden rise in the deployment of Artificial Intelligence (AI), Machine Learning (ML), and Deep Learning (DL). It looks like the long “AI winter” is finally over. It is interesting to note that AI was mentioned by Alan Turing in a paper he wrote back in 1950 to suggest that there is possibility to build machines with true intelligence. Then in 1956, John McCarthy organized a conference at Dartmounth and coined the phrase Artificial Intelligence. Much of the next three decades did not see much activity and hence the phrase “AI Winter” was coined. Around 1997, IBM’s Deep Blu...

Nerdio is an IT-as-a-service platform with virtual desktop infrastructure (VDI) technology at its core. It is designed for IT departments that need a way to easily manage their ever-increasing workloads. Nerdio allows users to efficiently manage their complete IT environments by giving them full visibility and control of users’ desktops. In addition to virtual desktops, the platform includes unlimited virtual servers, Microsoft Office 365 security, and disaster recovery and 24/7/365 support.

Reality itself is going through a digital transformation thanks to leaps in 3D rendering and the crunch-speed motion feedback data. Although the modern definition of virtual reality (VR) has been making promises for three decades, the emphasis was always on the potential. Now it’s here. This is a tour of the state of VR in 2016 and where developers are taking it as VR spreads far beyond the world of gaming.

Cyberattacks are relentless. The pace of attacks shows no sign of slowing, and organizations understand that 100 percent prevention of attacks is not possible. Traditional prevention and detection techniques are falling short, and security professionals are scrambling for new paradigms that can more effectively detect attacks and mitigate the growing levels of damage. In this climate of confusion, deception-based solutions offer a viable and proven way to stop attackers in their tracks. Why? Because instead of sitting back and waiting to be the victim, detection technologies let organizations ...

Cloud computing budgets worldwide are reaching into the hundreds of billions of dollars, and no organization can survive long without some sort of cloud migration strategy. Each month brings new announcements, use cases, and success stories.