SHIPPING & DELIVERY

If you live in Alaska or Hawaii we want you business! Please call us and we will provide you a competitive shipping quote

Orders with WI shipping address charged sales tax

ORDERS OVER $100

All orders that total $100 or higher qualify for free ground or free freight shipping (exceptions described below).

ORDERS UNDER $100

Orders that total less than $100 will have a fixed shipping rate of $8.87 per order.

SHIPPING CARRIERS

At Equipatron our primary carriers are UPS Ground and FedEx Ground, which we have found to be the most reliable residential carriers.

WHEN YOUR ORDER SHIPS & TRACKING

When your order ships we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your shipment online or on the phone with UPS and FedEx. Be sure to contact us if anything seems unusual with the progress of the shipment. You can also track your packages via Order Status on Equipatron.com.

WHEN YOUR SHIPMENT ARRIVES

Depending on how close you are to the shipping warehouse, your item will arrive in 1 to 6 business days after it leaves the warehouse. If you want an item left at your doorstep, the best thing to do is leave a note on your door asking the driver to leave your package with "No Signature Required." Be sure to include your name and tracking number on the note-----but we don’t recommend this. The most important thing to remember about truck freight is that you should inspect the package at the time of delivery. If the box has any damage, or if there is any reason for you to be at all concerned about potential damage, please write "PRODUCT DAMAGED" clearly on the sheet that they ask you to sign. This simply insures that if there is any damage, it will be easy to take care of the problem.

ITEMS OVER 150 POUNDS

If you are ordering a large item, around 150 pounds or more, we are providing FREE Liftgate Service to your residence (with the exception of certain designated areas which require a surcharge such as greater New York City). Alternatively, most of our competitors will charge you extra $50 - $100 for this service. Shortly after you receive your tracking information via email, a representative from the designated freight carrier will call you to schedule a convenient delivery time.