Customer Support Financial Services Representative - Russian

Careers at Bloomberg

Similar jobs

Customer Support Financial Services Representative - Russian

London

Posted Sep 5, 2019 - Requisition No. 77120

Our team:

We are a global business and financial information and news leader, giving influential decision makers a critical edge by connecting them to a network of information, people and ideas. To be successful we need people and teams who have the passion and pace to deliver to our clients. Our diverse team consist of individuals who are analytical, organized and results oriented with a passion for great customer service.
Based in Central London, the Customer Financial Services team is responsible for the whole of the Europe, Middle East and Africa region and would provide an excellent platform for someone who is either just starting their career or wants to build upon their existing financial services experience.
The role:
You will be responsible for ensuring the timely receipt of invoices, answering all customer queries (including checking and following up on overdue accounts) and will work alongside internal departments, such as Sales, Communications and Installations to answer clients' queries. You'll work alongside our New York billing team to resolve pricing issues and terminal inventory disputes, as well as attend regular team meetings with Sales to build strong working relationships and identify key areas for improvement. In addition to this from time to time, you will also be required to make client visits across Europe

We will trust you to:

Log all collection notes on our database or the internal ticketing system

Show clients how to track terminal inventory through Sid reports, advising of change activity, current subscriptions and real-time/3rd party services received for each user

Advise clients of costs due to removals/relocations/conversions and help them with their own internal budgets

Analyse MS-Excel spreadsheets to assist clients with their costing and analysis

You'll need to have:

Bachelor's degree

The right to work in the UK

Fluency in Russian

Full proficiency in Excel

Excellent communication and customer service skills

An ability to multi task and work to deadlines

A keen interest in financial markets

We would love to see:

Experience of client visits

A keen problem solver

Experience of SAP and an internal ticketing system

Experience of working within a high volume Credit Control environment

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:https://www.bloomberg.com/careers/about/
Bloomberg is an equal opportunities employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Customer Support Financial Services Representative - Russian

London

Posted Sep 5, 2019 - Requisition No. 77120

Our team:

We are a global business and financial information and news leader, giving influential decision makers a critical edge by connecting them to a network of information, people and ideas. To be successful we need people and teams who have the passion and pace to deliver to our clients. Our diverse team consist of individuals who are analytical, organized and results oriented with a passion for great customer service.
Based in Central London, the Customer Financial Services team is responsible for the whole of the Europe, Middle East and Africa region and would provide an excellent platform for someone who is either just starting their career or wants to build upon their existing financial services experience.
The role:
You will be responsible for ensuring the timely receipt of invoices, answering all customer queries (including checking and following up on overdue accounts) and will work alongside internal departments, such as Sales, Communications and Installations to answer clients' queries. You'll work alongside our New York billing team to resolve pricing issues and terminal inventory disputes, as well as attend regular team meetings with Sales to build strong working relationships and identify key areas for improvement. In addition to this from time to time, you will also be required to make client visits across Europe

We will trust you to:

Log all collection notes on our database or the internal ticketing system

Show clients how to track terminal inventory through Sid reports, advising of change activity, current subscriptions and real-time/3rd party services received for each user

Advise clients of costs due to removals/relocations/conversions and help them with their own internal budgets

Analyse MS-Excel spreadsheets to assist clients with their costing and analysis

You'll need to have:

Bachelor's degree

The right to work in the UK

Fluency in Russian

Full proficiency in Excel

Excellent communication and customer service skills

An ability to multi task and work to deadlines

A keen interest in financial markets

We would love to see:

Experience of client visits

A keen problem solver

Experience of SAP and an internal ticketing system

Experience of working within a high volume Credit Control environment

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:https://www.bloomberg.com/careers/about/
Bloomberg is an equal opportunities employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Similar jobs

Our Terms

Please read our full terms & conditions before applying

{{{legalTermsHtml}}}

By applying for this job, you agree to the full terms of the above legal statement.

Job alert

Get an email when new listings match your search for:

Criteria

{{criteriaString}}

SettingsSend updatesEnd Alert

Email

Success

Email alert created

Pro tip: Get Connected

Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching.

Email sent

Check your inbox for a link to activate this alert.

The Bloomberg Talent Network

Stay connected with us and be among the first to learn about new job opportunities. We’ll use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations.

Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company’s strength – delivering data, news and analytics through innovative technology, quickly and accurately – is at the core of the Bloomberg Terminal. Bloomberg’s enterprise solutions build on the company’s core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively.