Rated 5 out of
5 by
Marlee from
We got exactly what we wantedRugs.ca delivered on everything it says.
You can't beat the quality, service and price. First off I could not find this pattern in an area rug anywhere in our area. Second the area rugs of this size and quality would have cost upwards of one thousand dollars plus. Thirdly the rug was delivered to our home within 4 days. Also I spoke with a customer service person via phone to verify delivery date and was pleased to speak with such a pleasant professional individual who was able to promptly provide the info I required.
When the rug arrived I really was surprised that it met all my expectations.
Thank you Rugs.ca for making my shopping experience so easy!!

Date published: 2015-10-09

Rated 4 out of
5 by
JeyWey from
Exactly what I wanted!I bought this rug on a Friday and received it the following Monday! Super fast service and the rug was exactly as pictured. It's really nice quality and I would definitely order from this website again! I decided to purchase the $8 underpad but would say it's not really worth purchasing. All it is is that stuff you put under a rug/May to keep it from sliding around on the floor. You can get a whole roll of it at the store for probably the same price or cheaper. My friend bought the more expensive padding and liked it much more. It's thicker and adds a bit of height to the rug, if you're looking for that.

Date published: 2015-08-21

Rated 5 out of
5 by
stacey007 from
Great quality and awesome customer service!I originally purchased this rug in a smaller size (5x7) and when I put it in my living room it was too small for my space. I emailed the company inquiring about their return policy and they provided me with a few options. They don't have an exchange policy per say, but the option I was given was great! I was given the option of returning the rug and purchasing a new one, but due to the high cost of having to pay to ship the rug back they provided me be option of keeping the first rug I ordered and ordering a new rug at a discounted price of $35% off. I recieved $122 off the purchase of my larger rug and it shipped in a reasonable amount of time. I'm very happy with the rug, quality, and great customer service I recieved. I will definitely order again and recommend rugs.ca to a friend!

Date published: 2016-09-13

Rated 5 out of
5 by
Snowy cat from
Satisfaction!I bought 5x8 and 8x10 rugs about two weeks ago. When I checked the web site, I really checked the reviews and some pictures that people posted. So I think I should do same thing and it could help people who is thinking about purchasing rugs. First of all, the rugs are fantastic! Second of all, you can't beat the price. I checked everywhere and I got these two rugs cheaper than anywhere else and great looking!! And they deliver quick and bring it to your house!! I totally recommend rugs.ca!! Thank you so much!!!

Date published: 2017-10-26

Rated 5 out of
5 by
Newlove from
Perfection!!!!I could not be happier!!! This rug is perfect! The colour and pattern is exactly what I wanted!! The shipping was super fast! 2 days! No tax no delivery the price is what you pay!!! I love it so much I'm buying a smaller version for My entryway!!! Thank you rugs.ca you have a new customer!!!!

Date published: 2015-10-31

Rated 5 out of
5 by
New house from
Super impressed!I ordered 2 rugs this week. They are so beautiful and arrived very quickly! I was nervous about ordering without seeing the rugs in person, but they are true to the pictures online. One of them has a crease down the middle because it was folded, however after we lay out the rug, it is going away. Very pleased with the quality, price, and convenience of it being delivered free of charge!

Date published: 2016-05-12

Rated 5 out of
5 by
ivanam from
Great rug, great serviceVery happy with this purchase for our family room. The service was great, and the rug was as expected.

Date published: 2015-12-05

Rated 5 out of
5 by
Shelina from
Awesome - Quality and PriceLove this!!! I am so happy with it - the quality is awesome as is the price. Customer service on par!!
I thought it might have been a bit lighter in colour - but...I am so happy with it! I like it better than the "lighter" colour that I wanted.

Hi l phoned in my order today. I asked to pay on PayPal. I just wanted to know when l will receive my receipt.
Thank you. &nbsp;Gladys.

Asked by: Polly 76

When placing your order it should be right away that your receive your receipt. If you have not please give us a call so that we are able to assist you.

Answered by: Brittany

Date published: 2018-08-21

hello, &nbsp;is this rug made for indoor and outdoor?
thanks!

Asked by: Remy

This Rug is not intended for outdoors please search our outdoor collection

Answered by: Brittany

Date published: 2018-07-19

Is this suitable for installation on stairs?

Asked by: Anna39

I would like to inform you that this rug is suitable to install on stairs.

Answered by: Brittany

Date published: 2018-07-17

Hi there, I see this carpet is 100% poly-something - sounds plasticky! Could someone please let me know what they think about the feel of this material? Thank you in advanc!

Asked by: hanelsa

This Trellis Collection rug is made of Polypropylene (soft to the touch)

Answered by: Brittany

Date published: 2018-05-22

Can you explain why this 5 x 8 rug has an original price of $1441 ??&nbsp;

Asked by: Victoria18

There are a number of factors that go into the price of rugs. Size, design, knot density, shape, materials and where it comes from, and how its made, etc.

Answered by: Brittany

Date published: 2018-05-04

Hello,
Since these rugs are shipped from U.S and delivered by FedEx, will I have to pay duties or taxes?

Asked by: fanikam

I would like to inform you that we pay all taxes and duties to you. However, you will only be charged the final price of the rug.

Answered by: Brittany

Date published: 2018-04-16

What is the backing of the carpet made from? we cannot use latex or synthetic rubber on vinyl plank.

Asked by: emory

This 10' x 10' Trellis Round Rug, SKU #: 33128556 has a Cotton blend backing. It does not have a rubber or non skid backing. We do recommend purchasing one of our rug pads to help prevent the rug from sliding on smooth surfaces when placing your order. Please see our rug pad options below:
Superloc Padding ( Premium) which is 1/4&quot; thick - This premium padding is made with 2 layers. The top layer is synthetic fibers to add cushion and durability and the bottom layer is a thin coating of slip resistant latex to prevent slipping and &quot;crawling&quot;.
1/8&quot; Regular padding - Basic non-slip resistant.One layer vinyl waffle grid style padding.

Answered by: Brittany

Date published: 2018-04-13

Is this rug anti skid. &nbsp;Does it have a rubber backing. &nbsp;Please let me know

Asked by: Gramma Marie

This 2' x 6' Trellis Runner Rug, SKU #: 33128589 has a Cotton blend backing. It does not have a rubber or non skid backing. We do recommend purchasing one of our rug pads to help prevent the rug from sliding on smooth surfaces when placing your order. Please see our rug pad options below:
Superloc Padding ( Premium) which is 1/4&quot; thick - This premium padding is made with 2 layers. The top layer is synthetic fibers to add cushion and durability and the bottom layer is a thin coating of slip resistant latex to prevent slipping and &quot;crawling&quot;.
1/8&quot; Regular padding - Basic non-slip resistant.One layer vinyl waffle grid style padding.