I've got Virgin cable with a hard wired modem currently attached to my main home PC. Internet access is fine via this.

I was sent a free Virgin Media wireless router - WGR614 and have been trying to connect this up so I can use my laptop (Vista o/s) to access the internet.

I've connected the yellow cable from the Internet port on the wireless router to the cable router and there are two constant green lights on the wireless router - power and wireless.

Th laptop can see the wireless router and connect to it successfully but only gives 'local only' access - no internet access. When I ask Windows to diagnose the issue it says that there is a DNS problem.

Is you home PC online while connected wired to the router? if not.. do the following:
1. using your home PC (which I believe connected wired to the router), access the UI of the router at http://routerlogin.com
2. log in with username: admin, password: password
3. click the rotuer status on the left hand side and check if you have an IP address on the Internet Port. What is the IP address?
4. if there is none, click basic settings.
• select 'No' for "does your internet connection require a log in" question.
• internet IP address = get dynamically.
• DNS = get automatically.
• router MAC address = use computer's MAC address.
5. apply settings.

If yes, check the IP poperties of the wireless connection of your laptop. Set both the IP and the DNS settings to be obtained automatically/dynamically.

__________________"I make no claims to be an expert; I have got things wrong in the past and will again in the future." ~Mars Mug, Netgear Forums

Is you home PC online while connected wired to the router? if not.. do the following:
1. using your home PC (which I believe connected wired to the router), access the UI of the router at http://routerlogin.com
2. log in with username: admin, password: password
3. click the rotuer status on the left hand side and check if you have an IP address on the Internet Port. What is the IP address?
4. if there is none, click basic settings.
• select 'No' for "does your internet connection require a log in" question.
• internet IP address = get dynamically.
• DNS = get automatically.
• router MAC address = use computer's MAC address.
5. apply settings.

If yes, check the IP poperties of the wireless connection of your laptop. Set both the IP and the DNS settings to be obtained automatically/dynamically.

Yes, my home PC is online while connected to the wired router -though I can turn it off....