Lean

Based on the Toyota Production System, Lean is an integrated approach to designing and improving work toward an "ideal state," which is customer-focused and involves people at all levels using common practices and principles.

Lean utilizes "kaizen events" to tackle a particular issue that needs improvement. During a kaizen event, team members map out the entire process step-by-step and break down every task in detail. The team is then able to establish goals, examine root causes, and identify resolutions to help improve flow.