Plugged in, Charging but not Charging

Q:Plugged in, Charging but not Charging

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.I tested another charger and another battery but did not help.Thinking that changing bios might help,I am trying to change the bios but can't downgrade even i tried /forceit command. I can access logic board if for troubleshooting someone could educate me about voltages of sda, scl and dc jack connector to the board.Kindly help me.

Hi Guys, I have had to change my battery, got a brand new DELL battery but I can't get it to charge...I'm running Windows 10 PRO. I have tried the fixes listed above but unfortunately NONE has solved my problem. Any suggestions?

A:XPS 12 9Q23 Power Charging Disabled / Plugged in, NOT CHARGING

Hi DAEMONROD.Where have you purchased the battery from? Does the old battery charge fine when plugged in?Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.Test another power adapter and check. If the adapter fits in loose, then the dc port needs to be replaced. You would need this part.Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.Let us know if you have any other queries.

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

A:Dell laptop not charging..getting message plugged in not charging

Quote: Originally Posted by sirisha

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

Hello and peace on you..I have a DELL Inspiron N5110 from early 2011 I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not worki tried also to remove the battery and put it in again, it did not helpNow it is stuck on 2% of charge from 5 days and it's plugged in!The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from daysI looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properlyThe laptop works fine with only the charger plugged in and battery outPS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.Please, i'm seeking for helpI hope you can ... Read more

A:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard. Note: you MUST use a Dell adapter - NOT a third party unit.If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.You cannot solve the issue without checking and, if necessary, replacing these parts.

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

Today, battery not charging at 70% but if I unplug power cord, it turns off immediately and can not power it on until I plug in. So I must charge battery continually during using. My laptop now becomes desktop!Check battery heath (F2): "battery must replace". My laptop is OK except battery.What happened with my new laptop for using 3 weeks?Thank for your support.

I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.Thanks!

A:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.Did they gave you back the original charger?Did they install another different motherboard which might use a different charger?You may need to contact the person who repaired it to find out.

Hi,I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.Any help is appreciated!

i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

A:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes.

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.I tested another charger and another battery but did not help.Thinking that changing bios might help,I am trying to change the bios but can't downgrade even i tried /forceit command. I can access logic board if for troubleshooting someone could educate me about voltages of sda, scl and dc jack connector to the board.Kindly help me.

A:(Redirected) Plugged in, Charging but not Charging

As you have a laptop, best to post this in the Laptop Forum here:http://en.community.dell.com/support-forums/laptop/default.aspx Bev.

I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems. Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)What the hell is this?! I asked my self.I installed an app to check the status of the battery (Battery Bar)Battery Bar says something like this:Capacity: 2K of 8K mWh (not sure about this)Charging: 0 mWRunning on AC7.9% AvailableSomething like that.

Summary Notes:1. Does not power up without Charger2. It detects the Battery saying 8% Available (Plugged In, Charging)3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate4. It turns off when the Charger is plugged out.5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

I have HP pavilion RT3290 from 2 year,Nowadays i find when i plugge in charger it will charge but after 84% of charging it show plugged in, not charging tag.Simmilearly on bettery system get shutdown when 40%bettery remaining without showing any battery warning of 7% and 5%.

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

Hi,I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me "0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!Please help me because i need the laptop battery working because i use the laptop for work and i need itThanks!

Hi HassanWael,Thank you for reaching out to Dell Community Forum.Please boot into BIOS <F2> and check the status of the battery and adapter listed there.Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.Note: please don't mention the service tag or email id on the public forum as it contains your personal information

My 4540s recently has problems with battery charging. When I plug in, on the taskbar it says : "Plugged in, charging", however it is not charging. It is not going above 0%. I followed the steps that are here like uninstalling "Microsoft ACPI Compliant Control Method Battery" and then removing battery, holding power button for a minute and then putting back battery and turning notebook on. But it was useless. My laptop still not charging. Please help me with this issue.

Solved! View Solution.

A:It says: "Plugged in, charging", but it is not charging (454...

Farahim wrote:The result is the same even when the laptop is turned off: It's not charging. It's always 0% and the light does not change its color to green (which indicates that its charged).That is incorrect. Off, as in no color, indicates fully charged. See the image I provided to you in my previous post. If you purchased the battery from a vendor who provides a guarantee, it should be still in warranty since it has been less than a year. Contact them for a replacement.

I don't know where to post this...
So...
I think theres a problem with my battery
But I don't wanna risk buying a new one. (cost a lot)
So I wanna be sure of what's the problem...

it shows
35% (plugged in, charging) but it never goes up to 36% at all.
But after some minutes...
(plugged in, not charging)
and my battery charge LED indicator is flashing....

I did this Method that I seen here

Battery Charging Is Not Indicated in Vista or Charging LED Does Not Turn On HP Pavilion dv4-1117nr Entertainment Notebook PC - HP Customer Care (United States - English)

But well, it still didn't go up to 36%

Some say that I could just take the battery off the laptop...
and still use my battery charger...
But I don't wanna risk damaging the charger...
If that happens, I have two things I need to fix
And I don't think I can take it.

A:35% (plugged in, charging) then not charging. :|

Hello and welcome. I read those instructions. and from your post, i can assume that you did those steps correctly and are still having issues. To further trouble shoot this , how bout testing what happens when you are running on battery and the charge is waaaaay low. Plug it in and see if it charges. and if it just charges to the one level of 35% . If this happens after it ( battery ) has been run down to a low power state and only charges to 35% , then to me that would indicate a battery issue. So, with that in mind, let battery run down and then plug it in and report back how far it charges back up to. Also, note how long it takes it to run down to a state where you need to recharge it.

I own dell latitude e6410 and had its bttery replaced bout 4 months ago. the battery did good giving me 4 hrs backup (9 cell). now whe i hover above the battery icon in the taskbar it says 0% available plugged in charging.................but not actually charging i've tried the power button thingy and uninstalling and re installing the battery driver, didn't work for me. what should i do??

My flex 1580 is having issues again..... The battery percentage will not go up even when it is plugged in. It's been almost a month now and every "fix" I tried did not work.1) new charger/no2)new battery/no3) battery flush/no4)Microsoft acpi/no5) factory reset/no6) BIOS update/ I can't my battery is at 0%7) factory reset/caused more problemsNow the laptop is extremely slow when loading windows files, and it blacks out frequently (a know issue that got fixed with a BIOS update, but I can't anymore). I haven't been able to work on my laptop at all, and been resorting to my phone.Any other tips? Only had this laptop for 1 1/2 years and I'm supprised it's having issues.

I have a HP Probook 4740s laptop. When the laptop is open (ON) and I plug in the power it shows Plugged in, Charging but it does not charge. The only time it charges in when I have the laptop closed (cover down). I have run the EUFI and systems diagnostics, uninstalled and re-installed the battery drivers in Device Manager and the battery report is fine but the problem still persists. Anyone ever had this issue kindly assist. I don't have any warranty on the laptop.

Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

A:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday

Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

Hello, I have a question about my leptop's battary problem. A few days ago, after shut down, my leptop had usual update (Update & Shut down). As I remember, from the next day it has had this kind of battery problem - "Plugged in, not charging". When it is about 85%, it stops charging. I'm sure that my battery doesn't have any problem, but I could't find any solution to solve it. Thank you in advance.

Hi
I have an old sony vaio VGN-CR420E. It originally came with windows Vista. I upgraded it recently to Win7. Initially the battery was charging upto 80% but would not charge fully. One day, I went to subject mentioned status. I have bought a brand new battery
but it still does not charge. The new battery has been on the computer for 24 hours but still no avail. I have tried to re install ﻿Microsoft ACPI-Compliant Control Method Battery... but no help. Any suggestions??
Thanks.

Hi, My HP ENVY TS 17 Notebook PC is plugged in but not charging when is on. I only can charge when is sleeping or shutdown. Can you help me ?

A:Plugged in not charging when on

Hello @Matheusmelo You might want to take a look at this document: Battery Does Not Power Notebook or Hold a Charge It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article. Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

I'm running Windows 7, my three month old battery stopped charging this morning. When it's plugged in it says "plugged in and not charging".

I've tried the fix that has you uninstall Microsoft ACPI, remove battery, etc. and it doesn't work.

Any ideas for a fix?

A:Plugged in and not charging

What make and model computer? Dell computers need to recognize the power adapter to charge the battery. If you have a dell computer tap F2 after powering on to go into the bios, under battery information there should be something that says power adapter and either 65w, 90w, or whatver the wattage of the adapter is. If it says power adapter not recognized, it will not charge the battery.

A few things can cause this, a bad power adapter or the cable itself (the center pin is what carries the signal). It could also be the DC jack built into the laptop. (This is the jack the power adapter plugs into). Test with a different power adapter if your adapter is not recognized.

Visually inspect both your power adapter end and the jack built into the computer for damage. If it is the jack built into the computer, some are soldered to the board and not easily or cheaply replaced though it can be done (I just did one today in about 45 minutes). Some are not soldered to the board which makes them cheaper and easier to replace. Tech shops generally charge quite a bit to replace a jack if it is soldered in.

I have a Windows 7 64 bit laptop with 8gb ram and 600gb hard drive. My battery is working and so is my charger. However, I am getting a message that says "plugged in, not charging." Can someone please help me fix this? I have already tried uninstalling the ACPI-Compliant Control Method Battery and re-installing it. This doesn't work at all for me. Please help

A:Please help: "Plugged In, Not Charging"

unplug the laptop, have it off, remove the battery, and with the battery out, press and hold the power button for 30 secs.

HI... my lappy was working fine with win 7 ultimate 32 bit but but but..
so i didn't used the lappy and after a few months when turned it on without AC adapter it didn't turn on. so i connected to ac adapter and when i loged in, the battry icon said "0% pluged in not chraging".
there are loades of thesame issue online but i just couldn't bother readig.....
pleas help............................

A:plugged in not charging

Hiya pal and welcome to the forums. Have you tried doing this ... (it's a bit confusing, but it has worked for some laptops that I've come across with the same issues)

i have Dell inspiron N5010 and i can't charge it's battery.when i plug in the ac adapter i get "plugged in not charging".i have tried different charged,different batteries and all the youtube guides on how to fix the problem for example re installing the hardware driver.has anyone ever experienced this problem and managed to fix it?

thank you

A:plugged in not charging

Hi NIRO222,Is the adapter frayed? When you plug in the adapter to the system, does the adapter jack hold still and firm or does it fall off easily? The alternate adapters and batteries you have tried, are they Dell products certified for your system model?If possible, update the BIOS - http://dell.to/1WweDdURestart the system and press f2 key to enter BIOS - check the adapter status with and without the adapter connected. Also, wiggle the adapter jack while connected to the system and check if the adapter status changes at any point in BIOS.Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.If the system is under warranty, write me a private conversation with the service tag and your contact details. If there is no warranty, then we can help with a paid service call if required.Keep us updated.

I recently purchased a new battery for my dell studio 1558 laptop with a windows 8.1 64 bit program. the problem is that when i connect my ac charger it shows plugged in not charging. what is the problem and how can i fix it.

All of a sudden my x360 will not charge the battery while plugged in. It recognizes that it is plugged in but says not charging. I have shut it down hoping it would charge while turned off but no luck. Please help! Thank you!

Hello,My 90W charger pin got damaged and was replaced with wrong connections. When plugged in my running Dell Inspiron 15R, the laptop crashed immediately but was able to turn on after removing charger and removing and reinstalling battery. Now used a working 65w charger from colleague with same laptop model and when plugged shows "Plugged In, Charging" but battery discharges to 0 percent and laptop crashes. Laptop doesnt even turn on now without battery when plugged in. At the moment using my colleagues laptop to charge my battery and use till battery discharges. Further, now date and time also gets reset to 1st Jan 2013 everytime battery removed.What part is damaged. Can it be bypassed? I dont want to send it for 1 month to get repaired.Please help.Regards,Tabby

A:Plugged in, Charging but neither plugged in nor charging

Hi,Thank you for writing to us!We would suggest to get the correct charger for the system and not use the damaged charger as that may damage the port from the system end.We would also suggest you to boot the system in BIOS and check the AC adapter type and battery health.Kindly private message the service tag and email address.ThanksRobin

For a long time, whenever I have checked my battery status, it has said "0% available (plugged in, charging)" But ever since I can remember, the level has never gone above 0% and I don't know what to do. I it is a very great inconveneince because whenever I want to move my computer, I have to unplug it and it shuts down. Any help would be appreciated. Thank you.

A:0% available (plugged in, charging) BUT ALWAYS AT 0%!!

How old is the laptop and how old is the battery? You do not tell us your model number. DV7-????.

Hi, My HP Pavilion DM4 is showing 0% available (plugged in, charging).As soon as I disconnect AC, laptop turns off. I tried following but problem is still there:-1.) Switched off laptop.. Disconnected all wires. Pulled out battery from laptop keeps pressing power button for 30 seconds. Reconnected battery switched on Laptop and when the OS comes up. Issue is till seen. 2.) In Windows 7, Under the Batteries category, Uninstalled "Microsoft ACPI Compliant Control Method Battery" and after that on the Device Manager taskbar, clicked Scan for hardware changes. After that device manager detects Microsoft ACPI Compliant Control Method Battery component and reinstalls it. But even after that problem is not solved. Please help me out. Regards,Vibhor Jain

A:0% available (plugged in, charging)

Hi VibhorJain, welcome to the HP Forums. If your battery is not powering the notebook, and will not charge there is likely hardware failure. This troubleshooting document will help you narrow down the cause: Battery Does not Power Notebook or Hold a ChargeLet me know how it turns out.

Hi, Basically my Hp laptop that i have had for just over year is coming up with 'plugged in not charging' or just doesnt recognise the charger at all. My laptop will only charge if it is in sleep mode or completely turned off. With just AC adaptor plugged in with no battery, my laptop will not turn on. I have ran all the tests on the battery and they have passed. Really need help to figure out what is wrong because all methods used on internet does not work. One did work for about 2 weeks then started to play up again. I have even downgraded the updates on my laptop form windows 10 to 8 and still doesnt work. Need advise soon as. Many thanks.

I have a Latitude E5440 and I just started getting the dreaded plugged in, not charging issue. It charges to about 60% and then just stops. I've tried about everything out there aside from replacing the motherboard. I noticed that during charging, it stops when power crosses charge. Not sure if this means its a software issue or not, but was interested to see if anyone had a solution.

I have been experiencing this issue for a few weeks now. The battery icon indicates my percentage of available battery and then "plugged in, not charging". I have gone through all forums and tried the following:- Uninstalling the Microsoft ACPI Compliant Control Method Battery, then shutting down and searching for hardware changes to reinstall. When I click uninstall, it starts uninstalling, then stops, removes it, but this doesn't help.- Updating the battery drivers and the adapter drivers.- I ran a battery report to see if there was an issue with the battery (my laptop is 2 years old) and it came out clean.- I have tried to run the battery fix in the HP troubleshooter, but it comes back with "battery current status unknown".- I have refreshed the whole laptop, deleting and reinstalling everything.All the HP fixes on your webpage is only for removable batteries, while mine is integrated and I would have to pick apart the whole laptop to get it out. Of course I have also checked that there are no issues with the charger itself and that there is no smell of burnt plastic etc. in any of the parts.Hope someone can help as a last resort before handing it in to tech repair.

A:Plugged in, not charging

Hi, Youre on the right track you just need to follow the steps PROPERLY. Note: Do it the right way.. 1. Go to Device manager and uninstall Microsoft ACPI Compliant Control Method Battery 2. Turn your computer off completely 3. Unplug the AC Adapter 4. Unplug the Battery 5. Press and hold the power button for 15 secs 6. Put the battery back in 7. Put the charger back in 8. Turn your computer off Your computer should be working right now For your reference: http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Hp-envy-laptop-battery/m-p/57212... If your using a solid state battery just skip 4 and 6..

"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

I bought a dell inspiron for my (teenage) daughter about a year ago, a few months after the charger wasn't being recognized.It said it needed a 50 watt charger, but the one I had was 55 watts. We kept it plugged in even though it wasn't charging because she needed to use the laptop. Everything was slow though... it said system performance would slow down which ***. I've bought a bunch of new chargers. All 50+ watts.All have the same problem. After a while for the battery it said "no battery detected" even though there WAS a battery in there. I bought a new charger and a new battery yesterday. The battery I put in was at about 35% charge and was recognized. However, when I plugged in the charger, it said plugged in not charging. Again, we (she) kept it in because she does use this laptop quite frequently. Today I noticed that AGAIN, no battery was detected. I am annoyed and we are going to take the laptop in (hopefully) for repairs tomorrow. I don't know if I'm currently going to be able to afford it. What is the issue?

A:Plugged in not charging

Only OEM Dell adapters will charge the battery. If you've tried more than one OEM adapter, the problem is with the DC jack (next thing to replace; if you need the part reference, we'll need the full model number - i.e., Inspiron 3552, etc.).If the jack doesn't get the adapter recognized, then the issue is likely with the mainboard.