It’s designed to give you a consistent, high quality customer experience.

Our technicians will talk to you about the current problem, discuss heater repair options with you, provide a proposal of work, and work with you to get the work completed to your satisfaction.

If you’re not sure if it’s an emergency, give us a call. Ignoring a small repair can lead to greater damage to the heater and more expense to you. We’d rather check the problem and repair it as soon as possible.

Common Heat Pump Repairs

The heat pump has many moving parts that, if left to run without inspection or commercial heater maintenance, will cause the system to break down.

Ice accumulating on the unit. This shouldn’t happen especially in the temperate climate of Phoenix. If the commercial unit is icing, it’s a sign of a refrigerant leak, clogged filter, or dirty coils.

Area will not reach the set temperature. This is a sign of low refrigerant and it means the unit is not producing energy as efficiently as it could be. The leak needs to be sealed and refrigerant replaced by a licensed professional like Forrest Anderson.

Unit won’t switch to heat (or cool). In the summer, the heat pump vents hot air outside and cools air inside. In the winter, it’s reversed. If your unit is stuck in one mode, it’s possible the reversing valve is broken and needs to be repaired or replaced.

Our experienced team is here to make sure your commercial heat pump is in good working order so that your customers and employees are comfortable.