We would like to confirm that your withdrawal request has been received and it is being processed. Summary of your transactionAccount Number: 71683,Amount: 1656.03 EUR,Transaction date & time: 19-04-2017 17:28:05Ticket number: 2273288Operator: MegaTransfer

Till now I have received NOTHING (15 days already). According to SimpleFX customer support the transaction is being proccesed by MegaTransfer. However, they are not able to give me any ID of the withdrawal so MegaTransfer can confirm me they received the withdrawal request. I contacted MegaTransfer, and they are not able to find the withdrawal transaction in their system.