Call Center Communication Agent in Tampa, Florida at Startek

Job Snapshot

Job Description

Do you have the natural curiosity and creative spirit to work
with us in the STARTEK Communication Science Lab? We built an industry-leading
lab dedicated to investigating the most challenging customer service problems
for companies around the world.
How does it work? Our exclusively trained Lab Specialists answer targeted calls
from customers to help us uncover common customer experience challenges. Their
game-changing ideas are scientifically engineered and tested in the lab, and
used to positively change service around the world.
We cultivate a creative, relaxed, and encouraging environment where feedback is
vital and work/life balance is easily achieved. If you have a passion for
making conversations rock, and enjoy thinking “outside the box”, then this is
the job for you! Other qualifications include:

As a valued full-time member of the Communication Lab Team, you will be
eligible for an array of amazing benefits, including: choice of medical plans
along with life, dental and vision insurance; 401K program with company match;
employee stock purchasing plan; a variety of employee discounts, including cell
phones, movie tickets, travel specials, and more!

Job Requirements

•
Proven ability to connect with others during
conversations.
•
Experience talking with customers, successfully
solving their individual challenges.
•
Experience working with charts and presentations.
•
Available to work weekdays, NO weekends and NO
holidays!
•
Strong computer navigation skills, including
experience with Microsoft Windows.
•
Desire to engage with team members and effect
change.