Give us general feedback or make enquiries. Bring attention to problems in your neighbourhood and request a service to fix them. Make a complaint about the Council's standard of service or another issue.

Building Inspections

During the course of construction, there will be a number of staged inspections required. These vary for every job. It is important to call for your inspections in a timely manner, and make sure that all inspections identified as required are completed. If you miss getting an inspection done, it can make it difficult later to confirm that your building work complies with the approved plans.

To book an inspection, phone council on 06 370 6300. You will be asked:

Your consent number

What type of inspection is required

Who is the contact person – their name, phone number and email address.

We ask for a minimum of 24 hours’ notice, and prefer 48 hours to ensure an inspector is available.

When on site – the inspector will ask to see the approved, stamped plans. If these are not available, the inspection will fail and a re-inspection fee will be incurred.

During the inspection, the inspector will verify that the project is complying with the consent documents, and will confirm that work can continue. If an inspection fails, the inspector will explain why and what needs to be done to achieve a pass.

You will receive an email of the site notice detailing what was inspected at the end of the day.