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Accessing Knights Email and Office 365

The University of Central Florida now has a set of powerful email, web, and collaboration tools that can help you work faster and gain skills for the workplace. Microsoft Office 365 includes your favorite Office features online and allows you to create sophisticated reports and presentations, collaborate in real time with classmates, and share and edit documents from your phone, PC, or Mac.

What does this mean for you?

You have two separate accounts with the same user name and password that you use to access Live@edu.

Knights Email is the student email system at UCF. It is a web based system that provides UCF students, faculty, and alumni with a set of free hosted communication and collaboration services. When you sign up for Knights Email, it will serve as your University of Central Florida email account. Although Microsoft hosts the email, the University of Central Florida maintains control. The email system is powered by Office 365 and co-branded with the University of Central Florida. Knights Email provides a consistent, reliable system for official university student email communications. All university business processes that collect student email addresses shall treat students' Knights Email addresses as the official campus address.

Personal Microsoft account. This personal account will give you access to your SkyDrive account, any existing content, Messenger, and other Microsoft services. Note that UCF no longer administers this account. As a result, we cannot reset the password for you. To access this account you will go to: https://skydrive.live.comand use your current Knights Email address and password (for example, Login: student@knights.ucf.edu / Password: "Current Password").

SkyDrive is a file hosting service that allows users to upload and sync files to a cloud storage and then access them from a Web browser or their local device. It is part of the Windows Live range of online services and allows users to keep the files private, share them with contacts, or make the files public.

**Note: These accounts exist separately and changing the password for one DOES NOT change the password for the other. UCF will only administer the email account and can only assist with password issues for that account.

What should you expect?

Email: You can use the Microsoft Outlook Web App or Microsoft Outlook to view and send email, but you will sign in at a different website for the Web App (https://www.outlook.com/Knights.ucf.edu).

File sharing: In the future, you will have access to Microsoft SharePoint Online for sharing files and Office Web Apps for creating and reading documents.

Instant messaging and online meetings: In the future, you will also have access to Microsoft LyncOnline for both instant messaging and online meetings

What do you need to do?

Complete the following steps:

If you are using Internet Explorer 6 or 7, upgrade to a newer version of Internet Explorer.

If you use Outlook to read your email and you are using Microsoft Office 2003, upgrade to Outlook 2007 or Outlook 2010 to continue using Outlook.

Sign into SkyDrive at https://skydrive.live.com. Again, your SkyDrive login is not managed by UCF. It is recommended that you backup your SkyDrive files to a secondary storage location as a preventative measure.

Here you will find information about how to create a Knights Email account, how to set up your mobile device and email clients to access the account, and information on other services like SkyDrive.

Setting up Knights Email on Mobile Devices

There are a two ways to check your Knights Email using an Internet-enabled mobile phone:

1. Using an email client on your phone: You will you need to set up an Exchange ActiveSync, POP3, or IMAP4 connection between your mobile phone and your account.

Active Sync: You can setup Active Sync which allows you to sync your email, calendar, and contacts across multiple devices and computers.

POP/IMAP: POP3 and IMAP4 accounts are designed to send and receive e-mail messages.

NOTE: We recommend using the "Leave Messages On Server" option if your client supports it. If you do not use this setting, your messages will download on your phone and be removed from the server.

Additional instructions for specific devices are below.

2. Using your phone's web browser:If your mobile phone has a web browser, you can go to the regular site http://www.outlook.com/knights.ucf.edu. This web page will automatically recognize your phone and will present a webmail interface optimized for mobile devices. You can sign in with your Knights Email ID and password.When you set up Knights Email in the email program on your PC or mobile device, you may be asked for the following information:

If you see the message “Check your information and try again. You may have mistyped your password.”, verify that you entered the correct email address and password. At this stage, you don’t need to specify any values for User name and Domain. Select Sign in. If setup completes successfully, skip to step 6.

If your email account can't be set up automatically, you’ll see the message, “We couldn’t find your settings”. Select Advanced. You'll need to enter the following information:

Email address: Use your full email access (for example tonystark@knights.ucf.edu). / Password: This is the password for your email account.

Username: This is your full email address (for example tonystark@knights.ucf.edu).

Domain: This is the part of your email address after the @ sign, for example knights.ucf.edu.

Server: See Configuration Settings above.

Select Show all settings and make sure the Server requires encrypted (SSL) connection box is selected.

Select Sign in.

Select OK if Exchange ActiveSync asks you to enforce policies or set a password.

Set Up POP or IMAP Email on Windows Phone

On Start, swipe left to the App list, select Settings, and then select Email + accounts.

If you see the message “We couldn’t find the settings for the account information you entered”, make sure the email address and password are correct, and then select Try again. If setup completes successfully, skip to step 6.

If your email account can’t be set up automatically, select Advanced, and then select Internet email. You'll need to enter the following information:

Account name: This is a descriptive name for your account.

Your name: Type your name as you want it to appear when you send email messages from your phone.

Incoming email server: This is the incoming e-mail server for your account. See the POP3 or IMAP4 settings in Configuration Settings above.

Account type: This will be either POP3 or IMAP4.

Username: This is your full e-mail address (for example, tonystark@knights.ucf.edu). / Password: This is the password for your e-mail account.

Outgoing email server: This is the outgoing email server name. See the SMTP settings in Configuration Settings above.

SelectExchange account. This option may be named Exchange ActiveSync on some versions of Android.

Enter the following account information and selectNext.

Domain\Username: Type your full email address in this box. IfDomainand Usernameare separate text boxes in your version of Android, leave theDomainbox empty and type your full email address in theUsernamebox.

NOTE: On some versions of Android, you need to use the domain\username format. For example, if your e-mail address is tonystark@knights.ucf.edu, type knights.ucf.edu\tonystark@knights.ucf.edu. Your username is your full email address.

Password: Use the password that you use to access your account.

Exchange Server: Use the address of your Exchange server: m.outlook.com

As soon as your phone verifies the server settings, the Account Options screen displays. The options available depend on the version of Android on your device.

Select Next and then type a name for this account and the name you want displayed when you send email to others. Select Done to complete the email setup and start using your account.

Set Up POP or IMAP E-Mail on an Android Mobile Phone

On the Incoming settings screen, in the Protocol drop-down menu, select IMAP or POP3. We suggest you select IMAP because it supports more features.

Email address and Username: Enter your full email address (for example tonystark@knights.ucf.edu) and then select Next. Your user name is the same as your email address. Enter your Password in the next text box.

IMAP server or POP3 server: Enter the IMAP or POP server name from the Configuration Settings above.

In the Security type drop-down menu and Server port text boxes, specify the POP or IMAP settings used in step 4, and then tap Next. Your email application will check your IMAP or POP settings.

Outgoing server settings: The Login required option should be selected for you, and the Username and Password text boxes should be filled in.

SMTP server: Enter the SMTP server name from the Configuration Settings above.

In the Security type drop down menu and Server port text box, specify the SMTP settings from the Configuration Settings above, and click Next.

Account name: Enter a name your account (for example “Office 365 email” or “Work email”). In the Your name text box, enter the name you want displayed when you send email to others (for example “Tony Stark”), and then select Finish Setup.

Incoming mail server: Enter the POP3 or IMAP server name from the Configuration Settings above.

Outgoing mail server: Enter the SMTP server name from the Configuration Settings above.

Advanced Settings: If your mobile phone's messaging program allows you to set up advanced settings, make sure your Outgoing server requires authentication option is selected and make sure to choose Use the same user name and password for sending email.

If your mobile phone has a web browser, you can also go to the regular site http://www.outlook.com/knights.ucf.edu. This web page will automatically recognize your phone and will present a webmail interface optimized for mobile devices. You can sign in with your Knights Email ID and password.

Knights Email Forwarding

You cannot configure your other email accounts to fetch Knights Email. Forwarding is no longer available for Knights Email. Knights Email is predominantly a means of communication between UCF professors and their students. Features such as calendaring can be utilized to help professors inform students of upcoming events. Forwarding email prevents this communication since it does not encourage users to use their Knights Email account.

Creating a Knights Email Account

If you are a new student at UCF and need to create a Knights Email account, visit http://knightsmail.ucf.edu and select Create Account. You will need your NID and NID password.

Contact Information

The University of Central Florida is accredited
by the Southern Association of Colleges and Schools Commission on Colleges
(SACSCOC) to award degrees at the associate, baccalaureate, master's, and
doctoral levels. Contact the Commission on Colleges at 1866 Southern Lane,
Decatur, Georgia 30033-4097 or call (404) 679-4500 for questions about the
accreditation of the University of Central Florida.

Please note the commission's expectation that contact occur
only if there is evidence to support significant non-compliance with a
requirement or standard. For other information about UCF's SACS
accreditation, please contact the university's SACSCOC liaison in UCF's
Office of Academic Affairs.