TripAdvisor Traveler Rating:

3.05Cleanliness

5.05Location

3.05Rooms

4.05Service

5.05SleepQuality

3.05Value

3.05

“My family and I took a trip to Alabama from Houston, Tx...”

Oct 24, 2013Roxy C, Houston

My family and I took a trip to Alabama from Houston, Tx. Upon arrival the exterior of the hotel was very nice. However my check in experience wasn't a good one. I reserved my room on my debit card. When I arrived, I was told I had to reserve it on a credit card. I suggested just paying for my stay upfront with cash. The clerk stated it had to be on the credit card so they could charge an incidental fee of $75. ( to cover laundry and detergent) what!!! Anyways it took my family and I an hour to check in after being exhausted after an 10 1/2 hour drive. Outside of that situation, room was decent and the stay was pleasant! Friendly Staff!!