Interact Systems Helps Insurance Company Recover

LAN to AS/400 link restored

November 1, 1997 -- A recent power outage left a local
insurance company with no access to policy holder records which were stored on
an AS/400 for the data processing and training departments' Windows 95
users. Interact Systems was brought in to restore connectivity to the
AS/400 for these groups. What started out as a trouble shooting project
evolved into revisiting the issue of connectivity not only to the AS/400, but
the NetWare network and a Unisys A/7 minicomputer as well. Microsoft
Services for NDS was selected for its NetBIOS compatibility with the InfoConnect
software that connected the A/7 to the LAN. The TCP/IP support also
permitted connectivity to the AS/400 via IBM Client Access. Users who
needed AS/400 connectivity only had the option of using the Novell Client 32 for
Windows with its enhanced user interface.

After the troubleshooting was completed, a plan was developed to upgrade all
system users to one of the two connectivity software methods.