Centre of Excellence for Sensory Impairment

The Centre of Excellence for Sensory Impairment (COESI) is a new national charity and social enterprise which supports people with sensory, physical, psychological, emotional and/or neurological needs, including those who are mentally ill or who have a learning disability.

The Centre of Excellence links together local voluntary and statutory organisations providing sensory services to improve the customer pathway and is working towards providing some joint services for people with Sensory Impairments on a single site (or sites) in Croydon and other local authority areas.

The COESI Consortium (this link takes you to information about the Member Organsiations)

The COESI Consortium group works with all local provider organisations in the voluntary, third and statutory sectors in Croydon and surrounding areas, to improve the customer pathway to services for people with sensory impairment.

There are now six organisations (5 local charities and GFI, a national social enterprise) forming the Consortium which are:

Croydon Hearing Resource Centre (CHRC)

Croydon Vision

Croydon Deaf Children’s Society (CDCS)

Croydon Disability Forum (CDF)

Disability Croydon - which joined in February 2013

Going For Independence CIC (GFI)

The Centre of Excellence for Sensory Impairment is an organisation in its own right, incorporated in September 2011, able to offer a range of services in the South London area and wider afield.

COESI CharterThe Charter is a statement of the standards of customer service the member organisations of the COESI Consortium aim to provide individually and collectively through the Centre of Excellence:-

We will :-

aim to provide co-ordinated, seamless and holistic services

improve the customer pathway

provide focal points for joined up information and advice

help facilitate people’s rapid access to support services from all appropriate agencies

improve access to advice and support for individuals, families and carers

provide support and information, practical, psychological and emotional, to help people to live independently

provide high quality services from each of the participating organisations

aim to develop greater partnership working between all relevant organisations

increase disability awareness in the local community for all impairments

provide some of the services jointly

ensure equality and freedom from discrimination, providing support whatever the individual circumstances and whichever language is spoken