Website Privacy Policy
Visitors to the Hometown Lenders website remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors, such as:

Date and time our site was accessed
IP address
Web browser used
City, state and country

We use this information to create summary statistics and to determine the level of interest in information available on our site. Visitors may elect to provide us with personal information via email, online registration forms or our guest book. This information is used internally, as appropriate, to handle the sender’s request. It is not disseminated or sold to other organizations. Some areas of our website may use a “cookie” temporarily stored in the visitor’s computer memory (RAM) to allow the web server to log the pages the visitor uses within the site and to know if the site has been visited previously.

Sharing with Nonaffiliated Companies
From time to time, we will share customer information with those companies, which are not affiliated with our corporation, in order to provide the products and services that you have requested or already have with us. These companies may include (but are not limited to) financial service providers such as insurance companies, payment or data processing companies, check printing companies, retailers, non-profit organizations, etc. These companies assist us in fulfilling and maintaining your service requests, processing your transactions, or mailing account statements. We make sure that each company is contractually obligated to keep our customer’s information confidential, and use of the information is strictly limited to providing the services we have asked them to perform for you and us.

Affiliate Sharing Opt-Out
The Fair Credit Reporting Act allows you the opportunity to limit the sharing of “non-experience” information within Hometown Lenders L.L.C. Such information includes information that is used, expected to be used or collected for the purpose of establishing your eligibility for consumer credit and related products and services and is not related solely to your transactions or other communications with us. Examples of non-transaction, non-experience information could include data contained in a consumer credit report or application information such as income and assets.

If you would prefer that we not share “non-experience” information within the Hometown Lenders L.L.C, you may exercise your opt out provision below. If you opt out of our sharing “non-experience” information within the Hometown Lenders L.L.C, we may still share information with our affiliates relating solely to your transactions or other communications with us as disclosed in our Privacy Policy.

Important Information
Hometown Lenders L.L.C is licensed under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking.

Texas Mortgage Banker Disclosure
Figure: 7 TAC 81.200(c)
“CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”

Doing Business As:
The following is a list of DBA names of Hometown Lenders L.L.C to which this privacy policy applies:

1st Family Mortgage Company
Southtown Mortgage
The Conley Group
The Pechmann Mortgage Team

Completing Online Forms
When you complete a form online, such as an online mortgage application, Hometown Lenders L.L.C has programs in place to protect it. The information you supply is encrypted and then decoded to begin processing when it arrives to Hometown Lenders L.L.C. If you would like to feel more secure as you work with your confidential information online, you can look for a couple features in your web browser that will provide you assurance that your information is protected. First, you can look for a lock icon, typically found in a lower corner of your web window or at the end of the window where the web address appears. Also, within the web address, you can look for it to read https:// at the beginning of the URL. With it typically reading http://, the addition of the “s” means the site you are visiting is secure.

Emailing
When emailing your Hometown Lenders L.L.C contacts, please keep in mind the security settings from which you are transmitting this information. While information we share via email within our organization is guarded and secure, messages emailed in from outside providers cannot be guaranteed. When communicating with your Hometown Lenders L.L.C contacts, please be sure only to send confidential information (account numbers, social security numbers, etc…) from secure email services. If you are not sure of the security settings of your email, you may use our secure online document upload feature, visiting the office location or send the personal documents through the US postal system.

Home Mortgage Disclosure Act
Enacted by Congress in 1975, the Home Mortgage Disclosure Act legislates the reporting of loan data by lending institutions. This includes geographic distribution of loans and applications; ethnicity, race, sex, and income of applicants and borrowers; and information about loan approvals and denials. This data is reported by the lending institutions on the first of March for loans and applications of the previous calendar year. If requested, lenders need to have the information available within 30 days of the request but not earlier than March 31st.

The Federal Equal Credit Opportunity Act
The Federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (providing the applicant has the capacity to enter into a binding contract); because all or part of the applicant’s income derives from any public assistance program; or, because the applicant has in good faith exercised any right under the Consumer Credit Protection Act.

Security Policy
Hometown Lenders L.L.C, places a high priority on protecting your personal and confidential information. We make every effort to guard the information you provide us, no matter how we receive it.

Linking Outside of the Hometown Lenders L.L.C Website
Hometown Lenders L.L.C is not held responsible for any information or content found on websites linked to or from our company website. Any link that might be provided is for the potential benefit of the visitor to our site; however, the accuracy of the third party’s site’s content is not guaranteed. Third party sites also operate under different privacy and security policies which may be different from those of Hometown Lenders L.L.C.