turn

It is time to finally get over the misconceptions generated by the loud and misleading rhetoric regarding the
superior efficiencies of close-coupled and liquid cooled server cabinet solutions, as well as the supposed
limits on power densities that can be effectively cooled by air. Passive air cooling can successfully dissipate
as much heat as can be generated by commercial servers that can actually fit in a 42-45 U cabinet, and in fact
more than most close-coupled and liquid-cooled solutions. In addition, air-cooled solutions that rely on
complete isolation between supply air and return air are more efficient than most close-coupled systems and
provide access to lower data center cooling costs.

The primary focus of any data center is the critical applications that form an enterprise’s business and operational core—its commercial and technical heart. Last-generation facilities, which were often designed using traditional methods created during the mainframe era, simply aren’t capable of handling the requirements of today’s businesscritical applications. Additionally, deploying a data center with inadequate or inappropriate resources, or placing the facility in the wrong location, can negatively impact application performance and, in turn, enterprise success.

Today’s modern IT infrastructure is demanding more out of its resources, expansion strategies, delivery methods and disaster recovery methodologies. To help meet these new growing demands, many organizations are turning to colocation providers to help service their data center needs. But what makes up a good data center decision? Is it just the location? What about the bandwidth coming into the site? What about green technologies and the adoption of new unified technologies? The reality here is that there are several key consideration points which need to be made when choosing the right data center colocation solution. Now with cloud computing and a truly distributed, data on-demand, environment, making the right choice has become more important than ever.

With the maturing of the all-flash array (AFA) market, the established market leaders in this space are turning their attention to other ways to differentiate themselves from their competition besides just product functionality. Consciously designing and driving a better customer experience (CX) is a strategy being pursued by many of these vendors.This white paper defines cloud-based predictive analytics and discusses evolving storage requirements that are driving their use and takes a look at how these platforms are being used to drive incremental value for public sector organizations in the areas of performance, availability, management, recovery, and information technology (IT) infrastructure planning.

The scalability of its EP-LAN lets MMC Corp seize new opportunities without adding infrastructure. For example, Scales and Trusler are looking at virtual desktops or virtual desktop image [VDI] files for some offices and even job sites. “We’ll probably have to scale some bandwidth internally for that,” Trusler notes, “but if we do the VDI internally or we do it with an external third party, it doesn’t really matter… because we can get them on that EP-LAN network and we can get the bandwidth that we need… quickly.”
EP-LAN is scalable. In most cases, adding additional services at a specific customer location can easily be turned up by Spectrum Enterprise remotely. Choosing a fiber EP-LAN over MPLS not only met the challenge to connect MMC Corp locations: it created an IT platform that continues to scale to support rapid expansion and innovation.

In a perfect world, downtime would be a thing of the past, however, as organizations continue their digital transformation journeys, more data assets are being created—generating, in turn, higher availability demands. Delivering on availability service levels is not just a technical responsibility, but also a business imperative extending well beyond IT. The consequences of failing to meet service levels can be dire and costly. Read this white paper to learn how the right tools can minimize downtime.

Do you know your people as well as you know your customers?
Your people’s expectations and the way they work is changing. Employees are more diverse, mobile and technologically-savvy than ever before. HR processes are changing from focusing on transactions to knowing and engaging people.
Just as sales and marketing teams use data to develop actionable and informed insights about their customers, you need to do the same in HR to know your people.
Everything, from attracting and keeping the best talent, to creating better workplace experiences and increasing employee engagement and productivity, depends on smarter decisions. These in turn rely on more actionable insights.
These are only possible through accurate HR data and analytics. They are vital to address the people challenges you face, so you can make smarter decisions.
Discover in this guide how to improve visibility of your workforce with data-driven and actionable insights. Ultimately, it will help you know your people

The way we work has completely transformed. New technology is changing how, where and when we work. In this new landscape, businesses face challenges around growth, talent acquisition and productivity. Employers need to embrace new technology to get ahead in
this new world of work, and put people at the heart of their strategy. However, HR and People leaders are in fierce competition for that all-important slice of budget and that makes building the strongest business case for technology investment vital.
This guide is designed to help HR and People leaders like you get the financial support you need. You’ll get practical, effective tips on:
• Understanding and explaining the true benefits of investing in a new HR system and likely return on investment
• Positioning HR as a leader of change throughout your business
• Ensuring your HR vision fits in with the business strategy
• Getting management and key stakeholder buy-in
• Building the strongest business case and the most powerful el

Download this paper to learn the top strategies leading executives are using to take full advantage of the insight they receive from their business intelligence (BI) systems - and turn that insight into a competitive weapon.

Red Hat can help you deliver 348% ROI and achieve agile, high-performing infrastructures
Linux® has become the standard operating system for cloud infrastructure as well as the preferred delivery vehicle for modern applications. This is, in part, thanks to it being reliable environment that offers scale, security, and robust application support.
Red Hat® Enterprise Linux expands on this trust and credibility by offering a supported, hardened, enterprise environment that delivers on more efficient operational costs, better reliability and availability, and better scalability. These translate into a better return on investment (ROI) for our enterprise customers.
IDC’s study, “The Business Value of Red Hat Enterprise Linux,” interviewed 12 organizations to see how they’re using Red Hat Enterprise Linux to support their business operations. These organizations reported that Red Hat provides a cost-effective, efficient, and reliable operating environment.
There’s a lot to gain with Red H

For Japan’s largest medical equipment wholesaler, Mutoh, ensuring its 300,000 products reach hospitals, clinics and health-centres on time is an imperative. Someone’s life depends on it.
Without IT that wouldn’t be possible. But Mutoh’s IT infrastructure was unable to keep pace with the demands of the business. Every time an order came in, Mutoh had to pull data from different systems across multiple servers which was time-consuming.
It needed an IT infrastructure that was fast, high-performing, reliable, stable, and flexible.
Mutoh turned to Lenovo’s hyperconverged infrastructure that helped the company achieve:
• The ability to seamlessly extract data from different systems across multiple physical servers helped Mutoh respond to customer orders as quickly as possible, thereby saving lives
• A modular hyperconverged solution allowed Mutoh to invest on a need basis, improving ROI and addressing spikes in customer demand

For Japan’s largest medical equipment wholesaler, Mutoh, ensuring its 300,000 products reach hospitals, clinics and health-centres on time is an imperative. Someone’s life depends on it.
Without IT that wouldn’t be possible. But Mutoh’s IT infrastructure was unable to keep pace with the demands of the business. Every time an order came in, Mutoh had to pull data from different systems across multiple servers which was time-consuming.
It needed an IT infrastructure that was fast, high-performing, reliable, stable, and flexible.
Mutoh turned to Lenovo’s hyperconverged infrastructure that helped the company achieve:
• The ability to seamlessly extract data from different systems across multiple physical servers helped Mutoh respond to customer orders as quickly as possible, thereby saving lives
• A modular hyperconverged solution allowed Mutoh to invest on a need basis, improving ROI and addressing spikes in customer demand

For Japan’s largest medical equipment wholesaler, Mutoh, ensuring its 300,000 products reach hospitals, clinics and health-centres on time is an imperative. Someone’s life depends on it.
Without IT that wouldn’t be possible. But Mutoh’s IT infrastructure was unable to keep pace with the demands of the business. Every time an order came in, Mutoh had to pull data from different systems across multiple servers which was time-consuming.
It needed an IT infrastructure that was fast, high-performing, reliable, stable, and flexible.
Mutoh turned to Lenovo’s hyperconverged infrastructure that helped the company achieve:
• The ability to seamlessly extract data from different systems across multiple physical servers helped Mutoh respond to customer orders as quickly as possible, thereby saving lives
• A modular hyperconverged solution allowed Mutoh to invest on a need basis, improving ROI and addressing spikes in customer demand

For Japan’s largest medical equipment wholesaler, Mutoh, ensuring its 300,000 products reach hospitals, clinics and health-centres on time is an imperative. Someone’s life depends on it.
Without IT that wouldn’t be possible. But Mutoh’s IT infrastructure was unable to keep pace with the demands of the business. Every time an order came in, Mutoh had to pull data from different systems across multiple servers which was time-consuming.
It needed an IT infrastructure that was fast, high-performing, reliable, stable, and flexible.
Mutoh turned to Lenovo’s hyperconverged infrastructure that helped the company achieve:
• The ability to seamlessly extract data from different systems across multiple physical servers helped Mutoh respond to customer orders as quickly as possible, thereby saving lives
• A modular hyperconverged solution allowed Mutoh to invest on a need basis, improving ROI and addressing spikes in customer demand

Better with knowledge management.
To operate effectively, chatbots need to be able to quickly match user intent to relevant information. This means querying the available knowledge sources for answers. As it turns out, the better organizations structure, organize, and publish this information, the better their chatbots will be. This puts next-gen knowledge management solutions square in the middle of the chatbot conversation.

What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organisations are taking advantage of the benefits of cloud for contact centers.
This eBook, focuses on two profiles for small contact centers, small business and small of large – a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realise a return on investment in as little as three months!
Download this eBook and learn:
How to calculate ROI and time-to-value in different types of small contact center profiles
What factors to consider when selecting a cloud vendor
Three common myths about the cloud

Forrester Research has found that companies that prioritise their customer experience transformation perform better. Companies included in their report, “Drive Marketing and CX Convergence with Modern Technology,” experienced:
68% increase in revenue
67% improvement in market differentiation
72% acceleration of digital business
Delivering customer experiences that produce results like this requires a strategic approach across your company and the ability to turn disparate interactions into a consistent, personalised customer journey. Read this ebook for three strategies that get you started.

Putting inventory in the right place at the right time
No company wants to be known as the “company that never delivers.” That’s what poor inventory optimization leads to, as customers wait for that guaranteed two-day shipping that turns into three, four, five days, and beyond. To stay competitive and keep customers loyal, you need to know where to store inventory and for how long. Optimizer for Anaplan makes inventory optimization fast and easy.
Inside this paper, you’ll find:
• Why optimization is key to supply chain success
• How inventory optimization works with Optimizer in Anaplan

Putting inventory in the right place at the right time
No company wants to be known as the “company that never delivers.” That’s what poor inventory optimization leads to, as customers wait for that guaranteed two-day shipping that turns into three, four, five days, and beyond. To stay competitive and keep customers loyal, you need to know where to store inventory and for how long. Optimizer for Anaplan makes inventory optimization fast and easy.
Inside this paper, you’ll find:
• Why optimization is key to supply chain success
• How inventory optimization works with Optimizer in Anaplan

Making sense of your data is one of the greatest challenges facing business today. Imagine a world where innovation and time-to-value are accelerated by AI and automation. Hitachi Vantara works at every point along the data value chain from analytics and insight, through intelligent governance to efficient, agile storage. Download this e-book to find out how to turn the business-enabling capital of the digital era into sustainable value.

Competition is growing fierce for restaurants — and not all of it comes from other
local dining establishments. With grocery stores and meal kit services offering
additional convenient and affordable dining options for customers to choose from,
and with many restaurants turning to faster and smarter automation methods to
power their operations, now is the time for your restaurant to step up its game.
Ultimately, what your restaurant needs to do is offer a complete experience for your
guests. The only way to effectively do this is to understand the whole diner journey
and how the decisions you make along the way affect it.

Whether you've had an employee referral program for years, are only in the initial stages of building one, or have never had one at all, this e-book is full of tips and advice on making your program the best it can be.

As organizations have improved service delivery, they have also turned their focus to presenting business value more positively. These organizations are beginning to develop true BSM systems in two ways: by understanding the metrics that successful businesses employ to determine the value of IT, and by linking these metrics and associated business services to IT infrastructure components.

Over the past ten years, IT personnel costs have risen faster than hardware and software investments. IT services have not improved process-wise and still require as much manpower, if not more, to operate now as they did in the past. As firms spend 76% of their IT budget on maintenance and support, they will naturally invest in BSM solutions that will reduce costs, enable ITIL, and provide an optimal ROI.