Why isn't my Xbox app working?

We updated the Xbox app in the offseason, so if your Xbox app is not working this may be because you may still have the previous version, provided by Microsoft, installed on your device. (For quick reference, the old version has a red background, the updated version, blue).

To ensure that you have the new app, please delete the old one, reboot your device, then search for, and install, 'NFL Game Pass Europe'.