Our mission is to be a customer-centric provider of cloud technologies that make an epic impact for our clients, enabling them to better achieve their organizational goals. We focus on providing the right solution to the right customer, delivered by the right team, with genuine care.

Continuous Uptime

Architected for 99.9% uptime.

The proper business continuity plan can be the difference between business continuity and business bankruptcy. Downtime is not an option. That's why all of our cloud solutions include business continuity built-in, guaranteeing uptime for your mission-critical applications and cloud services.

Data Protection

Next generation storage technology.

In the digital era, data loss can be catastrophic to the survival of your business. That’s why our cloud solutions are built on a data platform that literally backs up your data once every second. You read that right. Once per second. It’s the difference in thinking your data is safe, and knowing it is.

Security and Compliance

Security at Epic-Cloud is built in, not bolted on.

Bolting on security as an afterthought has left previous generations of technology vulnerable to malware attacks, advanced persistent threats and other breach tactics. Our philosophy is that security is an integral part of our business and that only by providing a secure platform can we enable success.

Epic-Cloud began in 2005 as an organic response to the needs of our clients. Initially we hosted servers for medical practices, law firms and financial services clients. Over time, the platform grew and was eventually housed in Amazon’s AWS data center in northern Virginia.

In 2015, two factors conspired to set Epic-Cloud on a different course. First, Epic acquired a competitor to give us significantly more scale in the cloud space. Second, rural telecom carriers used Federal grants to bring fiber-based Internet service to rural markets. Epic saw an opportunity to bring world-class cloud solutions closer to these rural customers without sacrificing service and performance for our national customer base.

In July 2016, Epic built an enterprise-class, fully redundant, hyper-performance platform in a carrier-grade data center owned and operated by Twin Lakes, the 8th largest rural telco carrier in the United States. We now have direct, local, low cost, LAN-speed access to 22 counties across Tennessee without ANY sacrifice in security, reliability or performance for our national customers. The upside is that our local clients now enjoy world-class performance and reliability across an all-fiber network to enable truly hybrid cloud solutions.

Going forward, we are committed to serving the needs of small and midsized businesses, local governments, school systems, and non-profit organizations – particularly in rural markets. Epic-Cloud will continue to look for opportunities to replicate this hosting model with other rural carriers and markets.

Epic-Cloud is a division of Epic Technologies, LLC. For more information about Epic Technologies, visit us on the web at EpicTn.com.

Epic-Cloud is unique in that we can provide personalized IT support solutions that either supplement your existing in-house team or become your complete outsourced IT department. From our 24x7 network operations center, to our helpdesk to our onsite support technicians we have your support needs covered. That’s right, if you need IT support onsite in your office (anywhere in the country), be sure to ask about our Total Care support plans.

Cloud Management

If you are an IT pro, you’ll love our cloud portal interface that let’s you have full control over your environment. Provision new servers, storage, desktops and apps all with the click of a button. Need to add or remove resources, no problem. You are in control. Not an IT pro? Don’t worry we will take care of all of this stuff for you.