We pick c.root-servers.net, one of the 13 root servers (1), and ask it about online05.mara.gov.my and learn that my is delegated to six name servers (2), so we ask ns6.jaring.my where we learn that gov.my is delegated to five name servers, including ns6.jaring.my (3), so we ask that one and learn that mara.gov.my is delegated to two name servers (4), so we ask dns2.gitn.net.my and get the following answer: