Getting ready for my first ride and noticed this. It seems way too close, zero tolerance. Am I missing something here? When I tighten the rear axle all the way it leaves almost zero room between the cassette and the frame. Followed Mr. Stans directions to the T when changing axles. Wtf ?? Can someone help?????

Actually, it is a state of the art solution that has been amended all at the factory production level and fortunately can also be added later on. The parts are precision CNC machined and fit the dropout perfectly. In an effort to design the Mach 6 with short chainstays, great stiffness and great heel clearance, this area was reduced to the minimum spec. However, with different hubs/cassette bodies having different tolerances, combined with variance in paint thickness and even tolerance differences in the chains, we have experienced this issue with certain combinations. In an effort to account for every combination in the market place, we made this small running change to the frame design. If you have a Mach 6 running SRAM 1 X 11 and have a clearance issue with your frame, we (Pivot) are taking care of this free of charge. You just need to contact Pivot or your local dealer and we will work with you to figure out the best way to handle the update.

It works good, once you glue it in its semi permenant, there is still heaps of lip in the dropout to catch the wheel axle. It's just a bit of a surprise before the fix when your new $$$$ 11 speed is actually a 10 speed!

Actually, it is a state of the art solution that has been amended all at the factory production level and fortunately can also be added later on. The parts are precision CNC machined and fit the dropout perfectly. In an effort to design the Mach 6 with short chainstays, great stiffness and great heel clearance, this area was reduced to the minimum spec. However, with different hubs/cassette bodies having different tolerances, combined with variance in paint thickness and even tolerance differences in the chains, we have experienced this issue with certain combinations. In an effort to account for every combination in the market place, we made this small running change to the frame design. If you have a Mach 6 running SRAM 1 X 11 and have a clearance issue with your frame, we (Pivot) are taking care of this free of charge. You just need to contact Pivot or your local dealer and we will work with you to figure out the best way to handle the update.

This is directly from Chris C.

My Mach 6 with X01 build is experiencing the rubbing so I called Pivot yesterday and they said I HAD to bring the bike into a local dealer. The two closest dealers are an hour away which makes this a real pain in the ass to resolve. I'm pretty pissed off at Pivot right now...and it's really taking away the excitement I had from buying it in the first place.
Thanks Pivot! (sarcasm)

It works good, once you glue it in its semi permenant, there is still heaps of lip in the dropout to catch the wheel axle. It's just a bit of a surprise before the fix when your new $$$$ 11 speed is actually a 10 speed!

Actually, it is a state of the art solution that has been amended all at the factory production level and fortunately can also be added later on. The parts are precision CNC machined and fit the dropout perfectly. In an effort to design the Mach 6 with short chainstays, great stiffness and great heel clearance, this area was reduced to the minimum spec. However, with different hubs/cassette bodies having different tolerances, combined with variance in paint thickness and even tolerance differences in the chains, we have experienced this issue with certain combinations. In an effort to account for every combination in the market place, we made this small running change to the frame design. If you have a Mach 6 running SRAM 1 X 11 and have a clearance issue with your frame, we (Pivot) are taking care of this free of charge. You just need to contact Pivot or your local dealer and we will work with you to figure out the best way to handle the update.

This is directly from Chris C.

Do I need to go to Pivot directly? My LBS told me some woman at Pivot needed a pic of my dropout . Sent LBS a pic. Haven't heard anything in 2 weeks. Chris C. seems cool, are his employees?

It's easy to install but you do need to let the epoxy cure for a min. of 4 hours before doing anything. Prepping the surface is also key, I'm betting installing these parts after the bike has been ridden will require a higher level of contaminant removal than what we deal with on a brand new frame.

Originally Posted by vikb

The shim takes all of 30 seconds to glue into place. Mine came out during a wheel install and had to be re-glued. So it's a bit of a PITA, but when it's in place it works well.

My pivot mach 6 has about 2-3mm of space between the 11 tooth Cog/XTR 10 speed chain and the upper chain stay and the cassette is fitted to a Hope Evo Pro 2 Hub. Thing is it doesn't Rub (there is an upper chain stay protector on the mach 6) but maybe that's because I have my chain tensioned pretty well and my Gamut Chain Guide keeps the chain where it should be..most of the time

Oh those chain stay protectors are not that great on the Pivot Mach6 or is that just because the glue holding them on is rubbish ? Hmmm the glue probably lol!