Welcome. The Underhill Valvoline Instant Oil Change is located approximately .2 miles east of Florida Hospitol East Orlando near the intersection of Lake Underhill Rd and S Chickasaw Tr across from 7-Eleven.
Marcos Melendez, Manager

COUPONS

Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.

Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.

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TAKING CARE OF YOUR CAR IS EASIER THAN EVER

myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:

Notice of any open recalls for your vehicle

CARFAX vehicle service history

Alerts for upcoming recommended services

Address of your nearest Valvoline Instant Oil Change

RECOMMENDED SERVICES

FULL-SERVICE OIL CHANGE

TRANSMISSION SERVICE

FULL-SERVICE OIL CHANGE

Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:

Our skilled technicians are rigorously trained in an ASE-certified training program

For most of our services, you won’t even have to leave your car

On average, you’ll save up to 20%–50% on non-oil change services over the dealer1

FULL-SERVICE OIL CHANGE

TRANSMISSION SERVICE

RADIATOR SERVICE

FULL-SERVICE OIL CHANGE

Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

DID YOU KNOW?

Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.

CUSTOMER REVIEWS

565 REVIEWS

5

Sandra W

This was my first visit time at Valvoline. Marco, Mike and Miguel introduced themselves and told me what they were doing, every ...

This was my first visit time at Valvoline. Marco, Mike and Miguel introduced themselves and told me what they were doing, every step of the way. When I told them my husband used to take care of all of this, and now that he’s gone, I didn’t really know how all this works, Marco told me, “You have us now.” The other fellows nodded. I realize that getting your oil changed is not some significant life event. But it’s something that I’ve never had to take care of before. And everything is so new and strange and challenging now that my husband has died. Having these three men quietly assure me that they’d take care of this little slice of my new responsibilities was such a gift. Do you think I could ever go anywhere else? No way. You have me for life.

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5

Tamara F

Prompt and courteous service, it was a drive through location.

Prompt and courteous service, it was a drive through location.

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5

Eunice S

The staff was very friendly and polite. They explained everything in details.

The staff was very friendly and polite. They explained everything in details.

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5

Tammy S.

I'm always impressed by the service and courteous staff.

I'm always impressed by the service and courteous staff.

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5

Maria I

From the initial encounter, Miguel greeted me with a warm smile and an immediate apology for having to wait for about 5 to 10 mi ...

From the initial encounter, Miguel greeted me with a warm smile and an immediate apology for having to wait for about 5 to 10 minutes. My actual wait time was definitely less then 10 minutes, Miguel again apologized and directed me into the service area.Regarding my experience while service was being done. The guys , Miguel, Marco and Manuel worked together with synchronization, style and rhythm great job in working as a unit and making my experience a very pleasant one!Great job guys

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5

Chuck N.

The staff was the best I've ever witnessed at an auto shop!

The staff was the best I've ever witnessed at an auto shop!

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5

Bobby H

There was no pressure for any service. I told them what I wanted, and they agreed. It took about ten minutes, and I was done. ...

There was no pressure for any service. I told them what I wanted, and they agreed. It took about ten minutes, and I was done. Everyone there was very professional.

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5

Mayra D.

I was attended quick and in a professional manner.

I was attended quick and in a professional manner.

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5

JoaV

Excellent knowledgeable service. I have a BMW which I am very specific on who handles it. Joel gives excellent customer service ...

Excellent knowledgeable service. I have a BMW which I am very specific on who handles it. Joel gives excellent customer service and I only trust him with my car. I pick this store over any other.

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5

IU

I thought the staff was very helpful and thoroughly explained what I should expect and explained the value of different products ...

I thought the staff was very helpful and thoroughly explained what I should expect and explained the value of different products without pushing to purchase

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5

JR

The guys got me in and out as I had to change oil and leave for a road trip. Very efficient.

The guys got me in and out as I had to change oil and leave for a road trip. Very efficient.

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5

JessicaN

Customer service was great, both guys that helped were very pleasant.

Customer service was great, both guys that helped were very pleasant.

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5

Marcos

Good server

Good server

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5

Mmarrou

Friendly folks, quick service, and not high pressure .

Friendly folks, quick service, and not high pressure .

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5

Dekon31169

There were only two guys running the shop that day and they were fast courteous and knowledgeable.

There were only two guys running the shop that day and they were fast courteous and knowledgeable.

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5

Bob S

Quick & Friendly Service.

Quick & Friendly Service.

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5

EdH.

Staff was friendly.

Staff was friendly.

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5

Mill

Very good service and pleasant

Very good service and pleasant

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5

Coreys

Marcos was awesome. The whole cre was extremely professional and Valvoline is lucky to have employees like that

Marcos was awesome. The whole cre was extremely professional and Valvoline is lucky to have employees like that

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5

John G

The service was quick and efficient.

The service was quick and efficient.

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5

Robert K.

Staff very nice and polite.

Staff very nice and polite.

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5

lava12974

The 3 guys who worked my service were friendly efficient and respectful

The 3 guys who worked my service were friendly efficient and respectful

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5

The Versa Owner

The service was prompt and the service was very good.

The service was prompt and the service was very good.

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5

Nice an easy

It was great

It was great

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5

Firemarker

Everthing was great,but the price was a bit high.

Everthing was great,but the price was a bit high.

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4

MikeC

I was not greeted by the staff when I arrived in line, and when I was in the shop, I did not feel the usual happiness from the s ...

I was not greeted by the staff when I arrived in line, and when I was in the shop, I did not feel the usual happiness from the staff. They did their job, and they were quick, but the personality was missing on this trip.

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5

triciakatt

everyone worked as a team to get my car done :)

everyone worked as a team to get my car done :)

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5

Duke

Very quick service!

Very quick service!

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5

Anonymous

Friendly

Friendly

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5

Flalion

Friendly crew and they were very efficient and quick!

Friendly crew and they were very efficient and quick!

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5

Jessica T.

Very friendly staff. They weren’t sure how many quarts my vehicle needed, so they quickly called the hotline and figured it out. ...

Very friendly staff. They weren’t sure how many quarts my vehicle needed, so they quickly called the hotline and figured it out. Communicated with me every step of the way as to price and reasoning.

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5

Eric H

Jimmy was honest and informative during my recent visit. Excellent customer service :)

Jimmy was honest and informative during my recent visit. Excellent customer service :)

Everyone working at this location ( lake underhill/Chickasaw) was prompt and professional . I was in a hurry and they got me in ...

Everyone working at this location ( lake underhill/Chickasaw) was prompt and professional . I was in a hurry and they got me in an out quickly and I felt welcomed . Thank you valvoline !

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2

JAnthony

I always get emails with coupons giving me an oil change for $24.99 however, this time the coupon expired the previous day and ...

I always get emails with coupons giving me an oil change for $24.99 however, this time the coupon expired the previous day and I had to pay much more than ever expected. This is the first time that I had to pay way more than I’ve ever paid before. I was able to find a $7 dollar coupon but I still paid over $37 for just an oil change when I’ve never spent more than 25. Customer service was great as always they were fast and reliable however the price was unacceptable and I thought my coupon was going to work but it was one day expired so I was forced to pay almost double the price of what I would normally pay.

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5

Carlos G

I've been going to that place for decade

I've been going to that place for decade

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5

Sally

Easy to use. Easy location.

Easy to use. Easy location.

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5

Eunice S

The staff was super friendly. They explained everything to me of what they were doing to the car step by step. Gave me recommend ...

The staff was super friendly. They explained everything to me of what they were doing to the car step by step. Gave me recommendation. I will go back again.

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5

AndrewH.

They Always take good care of both of my vehicles with great service.

They Always take good care of both of my vehicles with great service.

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5

Bruce J.

The technicians were methodical and diligent. They explained every step in the process as they progressed. They explained the fu ...

The technicians were methodical and diligent. They explained every step in the process as they progressed. They explained the function of every component asked of them. I appreciated their humility. Many times technicians come off as condescending. That was not the case at this station. These technicians should be commended for their outstanding customer service skills.

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5

ODot

Staff was professional, explained all the services in great detail, and the overall process took about 10 minutes.

Staff was professional, explained all the services in great detail, and the overall process took about 10 minutes.

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5

Karla

love the place, amazing customer service

love the place, amazing customer service

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5

Luis

Staff of guys were absolutely great!

Staff of guys were absolutely great!

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1

Lynn B

Great overall experience

Great overall experience

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5

Denis Joel

Good service quickly excellent price and costumer service

Good service quickly excellent price and costumer service

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5

Anita J

fast, easy in and out. friendly, everyone is very courteous and helpful.

fast, easy in and out. friendly, everyone is very courteous and helpful.

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4

Coil change c

I thought the price was high

I thought the price was high

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5

Lupe Diaz

Workers did an outstanding job. Quick and professional service.

Workers did an outstanding job. Quick and professional service.

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5

Brian P

I always try to use the Lake Underhill location, even if there is a line. The staff there are fantastic and I can’t think of any ...

I always try to use the Lake Underhill location, even if there is a line. The staff there are fantastic and I can’t think of anything they could do to improve their customer service. Thanks for being there.

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5

Sonia

Great Customer Service!! And great service!

Great Customer Service!! And great service!

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4

Kmoore

The price for the synthetic oil change is way higher than other places near by and they say it's due to convenience. I usually g ...

The price for the synthetic oil change is way higher than other places near by and they say it's due to convenience. I usually go to Tire Kingdom and it's pretty convenience too and about 20-30 dollars cheaper which is probably who I will use next time. I was just there so I went ahead and did it at Valvoline b/c I had a 15 off coupon. The staff at this location was excellent though!

The staff were extremely friendly quite knowledgeable about the product and the reason for use of the product. They also recom ...

The staff were extremely friendly quite knowledgeable about the product and the reason for use of the product. They also recommended some service to the vehicle that they cannot provide. The service was not emergency It’s something that needed to be done in the next week or so before a long trip. I always appreciate that kind of service and knowledge

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5

Sharon L

The way I been treated since I been going there is amazing very attentive with everything, they let me know all the recommendati ...

The way I been treated since I been going there is amazing very attentive with everything, they let me know all the recommendations and that’s very important to me... I will go back for other things that I need done, won’t go anywhere else for my oil change thank you very much

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5

Lady D

I received exactly the service I went for in a timely manner 👍🏼

I received exactly the service I went for in a timely manner 👍🏼

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5

Dino P

They did a good job friendly did not use high pressure to sell me Services I did a good job in a timely manner and we're very kn ...

They did a good job friendly did not use high pressure to sell me Services I did a good job in a timely manner and we're very knowledgeable about my vehicle

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5

Anonymous

Great customer service ... quick ... efficient. Great team at the location.

Great customer service ... quick ... efficient. Great team at the location.

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5

Joshua

It was great and highly satisfied with everything great team

It was great and highly satisfied with everything great team

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5

Anonymous

Customer service And honesty of the workers

Customer service And honesty of the workers

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4

TainaP

Polite and attentive staff.

Polite and attentive staff.

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5

Brandon L

Great staff. Guys that were working on my vehicle were very efficient and got everything done quickly yet thoroughly. They expla ...

Great staff. Guys that were working on my vehicle were very efficient and got everything done quickly yet thoroughly. They explained everything they were doing and why as well as recommended service without being pushy. It was my 3 time at this location and every experience was the same. Great place.

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5

CLl

Great cohesiveness with employees

Great cohesiveness with employees

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4

E

After the service was completed, which was performed with the highest excellence, my issue occurred when the attendant placed th ...

After the service was completed, which was performed with the highest excellence, my issue occurred when the attendant placed the service sticker in my window, his hands were oily and he left an oil stained hand print on the inside of my car, and unfortunately it’s oil, so there are no products to clean it without making it worse....

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5

Yvette

First they do the oil change while you are in your car, and you don’t have to wait long for your service.

First they do the oil change while you are in your car, and you don’t have to wait long for your service.

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5

Melissa R.

Customer service was fantastic. I’ve never been to Valvoline before and the guys were very helpful and kept me at ease! Great ex ...

Customer service was fantastic. I’ve never been to Valvoline before and the guys were very helpful and kept me at ease! Great experience.

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5

EVELYN R.

The employees were friendly , they were considerate , they were professional , They were the BEST.❤💯

The employees were friendly , they were considerate , they were professional , They were the BEST.❤💯

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5

jj44422

I dealt with 2 employees in particular. Both men were professional, courteous, and patient. I was made to feel welcome as well a ...

I dealt with 2 employees in particular. Both men were professional, courteous, and patient. I was made to feel welcome as well as appreciated.I had not visited this store in several years, as my last experience was not quite as good...Yet now it's a completely different staff, and the current staff far exceeds those from my prior experience (years ago) in that they are customer-oriented and have a great attitude!

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5

Alvaro

Las persona fueron amables y profecionalrs.

Las persona fueron amables y profecionalrs.

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5

Brad

Very friendly, quick and attention to detail.

Very friendly, quick and attention to detail.

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5

Gio

Very informative and professional. Give them a raise

Very informative and professional. Give them a raise

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5

Brian P.

Worth the wait. Staff at this location are outstanding. I guess that is why they have soch a good customer base. Provide great s ...

Worth the wait. Staff at this location are outstanding. I guess that is why they have soch a good customer base. Provide great service, people keep coming back. I drove past two other Valvoline locations on my way to this one.

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5

Anonymous

Great service

Great service

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5

AnneSunshine

It's a very convenient service. My first time had to come back - was leaking oil. This visit after driving all morning checked f ...

It's a very convenient service. My first time had to come back - was leaking oil. This visit after driving all morning checked for leaks and there was some extra oil from the change but not leaking. They work hard - 2 guys on a Saturday.. People were just pulling up left and right. They were busy but really friendly... They should be able to close for 1 hour for them to eat lunch. just an observation. Happy workers make productive workers..

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5

Harris S

Good friendly service

Good friendly service

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5

Alex C

The staff and mechanics were incredibly cordial and hilarious my entire visit. They were honest about what my car needed and pro ...

The staff and mechanics were incredibly cordial and hilarious my entire visit. They were honest about what my car needed and provided great recommendations for my car. Did not feel pressured or stressed at all!

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5

Tracy3

Two guys working were very friendly and did not try to pressure me into getting a bunch of extra services. Was able to pull righ ...

Two guys working were very friendly and did not try to pressure me into getting a bunch of extra services. Was able to pull right in and service was quick.

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5

Angelo J

I didn't have to get out of the car. The staff was very friendly. The oil change took longer than it should have but it was don ...

I didn't have to get out of the car. The staff was very friendly. The oil change took longer than it should have but it was done correctly.

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5

Beans

I am always satisfied with the customer service and timeliness of service.

I am always satisfied with the customer service and timeliness of service.

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5

Natalie

Very nice customer service reps, they went the extra mile.

Very nice customer service reps, they went the extra mile.

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5

Denice

Service is quick and the staff is friendly and knowledgeable

Service is quick and the staff is friendly and knowledgeable

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5

Jane B

I've been going to this location for several years and have always had pleasant experience.

I've been going to this location for several years and have always had pleasant experience.

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5

Andrew W

The staff was thorough and attentive

The staff was thorough and attentive

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5

Mick

Great service and friendly staff.

Great service and friendly staff.

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5

Duke S.

Knowledgeable and friendly technicians, quick service.

Knowledgeable and friendly technicians, quick service.

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5

Melanie D

The staff was extremely friendly and knowledgeable. The servixs was quick and I was on my way in no time. The only reason I woul ...

The staff was extremely friendly and knowledgeable. The servixs was quick and I was on my way in no time. The only reason I wouldn’t go back to that location is because I don’t live on that side of town I was over there working and needed an oil change so I stopped between appointments.

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5

MrG

Service on a well done pace.

Service on a well done pace.

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5

kp

prompt, friendly service and NO PRESSURE for unnecessary services

prompt, friendly service and NO PRESSURE for unnecessary services

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5

Pedro T

they were fast and good communication was great

they were fast and good communication was great

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5

Natalia m

The gentlemen greeted me on my arrival apologized for my wait. The customer currently in the bay had a lot of questions on diffe ...

The gentlemen greeted me on my arrival apologized for my wait. The customer currently in the bay had a lot of questions on different services. They handled it very well and once I was in they were very efficient without feeling like they were rushing.

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5

Magdalena

I use Valvoline for years, before, and decided to go back this time .good services all ways !

I use Valvoline for years, before, and decided to go back this time .good services all ways !

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5

Tony D

Even though the location was busy at the time of my arrival the staff serviced the vehicles as quickly and as graciously as expe ...

Even though the location was busy at the time of my arrival the staff serviced the vehicles as quickly and as graciously as expected. Staff was courteously and answered my questions

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5

Seth M.

My A/C filter was examined and found to not need replacement

My A/C filter was examined and found to not need replacement

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5

Pam K

Friendly staff and no pressure to buy other services (which I always decline anyway). This particular location will also check ...

Friendly staff and no pressure to buy other services (which I always decline anyway). This particular location will also check the air pressure in my tires between oil changes with no charge.

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5

Andrea

This is the second Valvoline I’ve gone to for an oil change and you have a female technician(Jennifer). Kudos to your company. I ...

This is the second Valvoline I’ve gone to for an oil change and you have a female technician(Jennifer). Kudos to your company. I do not usually see that. Rep taking care of my car was amazing. His name was Pablo.

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5

Anonymous

Staff was quick, knowledgeable and friendly. We will keep going to this location for both of my cars! Thank you

Staff was quick, knowledgeable and friendly. We will keep going to this location for both of my cars! Thank you

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5

Anonymous

Great quick service

Great quick service

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5

SGD

Great customer service!!!😊

Great customer service!!!😊

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5

Haniel L

They were great, specially the manager Pablo.

They were great, specially the manager Pablo.

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4

TimTom84

Waited a long time, everything else was great

Waited a long time, everything else was great

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5

Andrew A.

I was highly satisfied with my visit because as it was my first visit everything went better than I expected. I was very impress ...

I was highly satisfied with my visit because as it was my first visit everything went better than I expected. I was very impressed with how knowledgeable and friendly the staff was upon my arrival. I was afraid of doing any service of this kind because I thought it was going to be sloppy. The staff had a welcoming smile and was very courteous during my visit. Selgio and Pablo worked well as a team to ensure not only my customer satisfaction but to hold the positive image of the company

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5

meg d

quick and friendly service as usual

quick and friendly service as usual

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5

MR

Prompt service,courteous and no pressure.

Prompt service,courteous and no pressure.

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5

Shawn

Prompt friendly service

Prompt friendly service

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5

Lamiae B

Nice people. Very friendly. Work quick and make sure they check everything

Nice people. Very friendly. Work quick and make sure they check everything

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5

Chris M

They guys were just fantastic. You could feel they enjoyed working together and were the definition of hospitable.

They guys were just fantastic. You could feel they enjoyed working together and were the definition of hospitable.

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5

John and Maryline Lowe

I've been going to the same shop for over 17 years and the always provide excellent customer service.

I've been going to the same shop for over 17 years and the always provide excellent customer service.

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5

Joe4Bayern

The gentleman who work on my vehicle were incredibly polite. They did not try to pressure me into buying something I didn't nee ...

The gentleman who work on my vehicle were incredibly polite. They did not try to pressure me into buying something I didn't need. When I arrived, they were working on another. And because of this, I had an extended wait. The gentleman came out and greeted me immediately. They explain what services they were doing to the vehicle in front of me and why there would be an extended wait. Because of this, it made the experience easier.

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5

EVELYN ROBERTS

They were friendly , kind they answered my questions politely. We laugh together. They are very professional.♥

They were friendly , kind they answered my questions politely. We laugh together. They are very professional.♥

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5

lulu c

very friendly staff I always go to Valvoline. out of years of goinh I only had one issue but the guys jump right on it and fix ...

very friendly staff I always go to Valvoline. out of years of goinh I only had one issue but the guys jump right on it and fix the problem with in 2 min there great the only place I go.

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5

VantesA

Employees were very friendly and professional

Employees were very friendly and professional

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5

B.C.

This was the least stressful car service I've ever had done.

This was the least stressful car service I've ever had done.

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4

Courtney V

i was very satisfied with my visit

i was very satisfied with my visit

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5

Shawn H

Staff was very professional in making sure I was taken care of.

Staff was very professional in making sure I was taken care of.

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5

Jay2677

The staff was very accommodating and they communicated with me every step of the way. Once my car was up for service they were v ...

The staff was very accommodating and they communicated with me every step of the way. Once my car was up for service they were very prompt.

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5

Joe C

Services performed as advertised with no surprises or sales pressure.

Services performed as advertised with no surprises or sales pressure.

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5

Kneilson13

Good fast service

Good fast service

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5

Lena B.

The guys were very nice. I am a female so I normally don't go alone because I have had bad experiences, however; these guys d ...

The guys were very nice. I am a female so I normally don't go alone because I have had bad experiences, however; these guys did exactly what I asked and gave me the price for what I needed done. They were friendly and very polite!

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5

Jim G

Professional and polite staff.

Professional and polite staff.

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5

cbear119

The representatives were friendly and the entire experience was very fast. I even learned more about my car and where to find th ...

The representatives were friendly and the entire experience was very fast. I even learned more about my car and where to find things.

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5

Jade B.

Great customer service and quick service.

Great customer service and quick service.

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5

Harold

People are great that day!!

People are great that day!!

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5

Katherine

The guys that were on shift are extremely great at what they do. They were also very friendly, courteous, and fast. I have been ...

The guys that were on shift are extremely great at what they do. They were also very friendly, courteous, and fast. I have been coming to y’all for years and I feel like this was the best service I have ever had. Thank you for all that you guys do!

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5

Laurie L.

Manuel and Javier were very informative and professional

Manuel and Javier were very informative and professional

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5

Matt G

Great staff. Quick Service.

Great staff. Quick Service.

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5

claudia

kind, communicated well

kind, communicated well

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5

Navy Vet

They have a great team at this location. Keeps me coming back. Don’t change a thing.

They have a great team at this location. Keeps me coming back. Don’t change a thing.

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5

Bo_c

Staff was very friendly and did not try to pressure me into unnecessary

Staff was very friendly and did not try to pressure me into unnecessary

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5

Destiny B

The employees at the location I went to were very nice and explained everything to me. I found out that I had a brake light out, ...

The employees at the location I went to were very nice and explained everything to me. I found out that I had a brake light out, which I promptly fixed that same day. I would not have known about that without them. I am very satisfied with the service I recieved

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5

maryk

quick, friendly staff,

quick, friendly staff,

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5

Sylviac

I like that they were professional and fast with the service

I like that they were professional and fast with the service

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5

Robert in Waterford

No pressure, pleasant conversation.

No pressure, pleasant conversation.

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5

Jon787jon

It was just great service friendly

It was just great service friendly

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5

carmen m

First time going to change oil, employee explained everything

First time going to change oil, employee explained everything

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5

Carlos M.

The staff, particularly Mr Pablo Torres, was knowledgeable, professional and friendly.

The staff, particularly Mr Pablo Torres, was knowledgeable, professional and friendly.

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5

Leoperd19

The gentleman whi helped me out was more than helpful. I knew exactly what they were doing to my car at all times. Definitely wi ...

The gentleman whi helped me out was more than helpful. I knew exactly what they were doing to my car at all times. Definitely will be coming back beats any oil change service ive had in the past

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5

Linda Q

Star was quick and efficient

Star was quick and efficient

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4

Ken A

Highly satisfied implies to me going way above and beyond the expectation. The service is always great, and quick. Thats what i ...

Highly satisfied implies to me going way above and beyond the expectation. The service is always great, and quick. Thats what i expect. I was satisfied. My expectations were met, im pleased w the service, and will continue to be a regular

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5

Sean M

That was probably the least painful experience I've ever had getting an oil change. Pablo was super easy to talk too and Manny k ...

That was probably the least painful experience I've ever had getting an oil change. Pablo was super easy to talk too and Manny killed it under the hood. I will probably continue coming here for sure. I'm just glad to not have to wait 4 hours for a change.

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5

Michelle T

The gentlemen working there were very knowledgeable, courteous and friendly. They made me feel very comfortable and it seemed li ...

The gentlemen working there were very knowledgeable, courteous and friendly. They made me feel very comfortable and it seemed like they knew what they were doing

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5

Ted G

The staff was friendly and knowledgeable, and did what needed to be done

The staff was friendly and knowledgeable, and did what needed to be done

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5

LRios

It was quick. Easy and friendly.

It was quick. Easy and friendly.

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5

Samuel D

Well experienced, Service was quickly, Nice Well mannered.

Well experienced, Service was quickly, Nice Well mannered.

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5

Odalysh

Everyone there seemed knowledgeable, and love the team spirit in the way they work together and you can feel that they love thei ...

Everyone there seemed knowledgeable, and love the team spirit in the way they work together and you can feel that they love their job and what they do!! Good work guys! It’s always fast service and good service!!!

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5

DS

It was quick and the manager was extremely professional and kind. I enjoyed my experience.

It was quick and the manager was extremely professional and kind. I enjoyed my experience.

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5

PJP

I am a regular customer of the VALVOLINE INSTANT OIL CHANGE GQ0012---UNDERHILL. The staff is always very professional, knowledge ...

I am a regular customer of the VALVOLINE INSTANT OIL CHANGE GQ0012---UNDERHILL. The staff is always very professional, knowledgeable and informative. They worked quickly and there was a great sense of teamwork between all the staff. I went in for just an oil change. Because of the staff and the pricing I added on several more services.

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5

Zae Zae

Manuel and the team helped me with the oil change and explained other details about my car.

Manuel and the team helped me with the oil change and explained other details about my car.

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5

Kelly c

Excellent customer service. Very professional and friendly. Will return to this location every three months and will recommend i ...

Excellent customer service. Very professional and friendly. Will return to this location every three months and will recommend it to others as well. Carlos and his team rock!

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5

KL

The boys that tended to me did a superb job.

The boys that tended to me did a superb job.

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5

Jennifer S.

Pablo Torres was extremely nice and very helpful. It was my first time using Valvoline Instant oil Change and he walked me throu ...

Pablo Torres was extremely nice and very helpful. It was my first time using Valvoline Instant oil Change and he walked me through the entire process and was very patient with all of my questions. The oil change was fast, however I didn't feel rushed when speaking with him. I will be definitely be coming back for my next oil change!

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5

Sharon

Courteous and informative

Courteous and informative

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5

Joe

The gentleman who waited and me and services my vehicle were honest and polite.

The gentleman who waited and me and services my vehicle were honest and polite.

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5

Yettie123

Knew what they were doing. No pressure

Knew what they were doing. No pressure

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5

Froggy68

Prompt,polite staff

Prompt,polite staff

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5

Tony&Alyssa

The staff was quick to greet us and very honest about the wait time as there were 2 cars ahead of mine. They were very friendly ...

The staff was quick to greet us and very honest about the wait time as there were 2 cars ahead of mine. They were very friendly and once my car was pulled in they entire staff was introduced and my services thoroughly explained to me. The experience was pleasant from start to finish and not only was the service great so was the product end result. I will for sure be using this location for all my service needs.

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5

Jordan

The staff was great and the service was fast.

The staff was great and the service was fast.

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5

Jhavo

The staff were all very curtious and knew what they were doing. They gave me the options on what was needed and explained them t ...

The staff were all very curtious and knew what they were doing. They gave me the options on what was needed and explained them to me. Very professional and made me feel like they valued my business. Everyone of them said thank you and wished me well as I left. I will return to this one for sure because of he way the staff treated me and acted. Thank you.

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5

edgar

Prompt and courteous as always.

Prompt and courteous as always.

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5

Juan rivera

The Hispanic gentleman that helped was very knowlagabel and and gave me great service will come back the whole team was great

The Hispanic gentleman that helped was very knowlagabel and and gave me great service will come back the whole team was great

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5

Yaildefo

The service guys were friendly, they made me feel comfortable. They answer every question I had. Thank you!

The service guys were friendly, they made me feel comfortable. They answer every question I had. Thank you!

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5

E.a

Great service

Great service

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5

CAS

The staff was very friendly and updated me on any problems that they had seen. Apparently, my coolant reservoir was empty. They ...

The staff was very friendly and updated me on any problems that they had seen. Apparently, my coolant reservoir was empty. They notified me and refilled it

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5

Hector Aquino

I very satisfied. How quick the service is. Very professional. They check the lights, tires, wipers, filters and all the fluids ...

I very satisfied. How quick the service is. Very professional. They check the lights, tires, wipers, filters and all the fluids in my van. Feel secure in short and long trips that my minivan will get me there. That my wife, my kids, myself our going to make it there. That my van wont brake down. That my van will perform great every single day. I wil leep coming there, and like veey much valvoline product in my 2011 Honda Odyssey. Thankyou.

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5

Laurie L.

Both attendants were very professional and provided excellent customer service

Both attendants were very professional and provided excellent customer service

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5

Lamiae B

Very nice and friendly people. Quick and didn't pressure me to do anything

Very nice and friendly people. Quick and didn't pressure me to do anything

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5

Casey B.

The 3 gentlemen that worked on my car were incredibly nice, explained every step of the process and I felt zero pressure or guil ...

The 3 gentlemen that worked on my car were incredibly nice, explained every step of the process and I felt zero pressure or guilt into upgrading or purchasing additional services. I felt very comfortable and will definitely return for any service that my car may need. Thank you!!!

I have always been doing my oil changes in this location ( 8050 LAKE UNDERHILL RD. ORLANDO, FL 32825 ) and I am always been satisfied with the service provided. The guys are very friendly and professional. Please extend my thanks to them!

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4

John B

The team members worked well together, and looked like they were enjoying working.

The team members worked well together, and looked like they were enjoying working.

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5

DonW

Fast service and friendly staff

Fast service and friendly staff

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5

Jessica

I came to this location after a fender bender, the serviceman agreed that I should have my car looked at before I attempted to p ...

I came to this location after a fender bender, the serviceman agreed that I should have my car looked at before I attempted to pop the hood (and then risk not being able to latch it closed). A week later I came back with it fixed. There were 2 cars in front of me, but I was greeted quickly. Manuel was courteous, informative and did not push me to purchase something extra. This is by far my favorite location, and I've already recommended it to neighbors. Thanks Valvoline for never disappointing.

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5

Anonymous

I was received by a good and friendly employee. He help me with my decision about the product for my car with good knowledge. I ...

I was received by a good and friendly employee. He help me with my decision about the product for my car with good knowledge. I will go back to that store.

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5

JacksD

Quick and efficient.......

Quick and efficient.......

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1

RAP

Charging someone $170 for an oil change is absurd. Just because it is synthetic should not mean I have to pay twice as much. Als ...

Charging someone $170 for an oil change is absurd. Just because it is synthetic should not mean I have to pay twice as much. Also telling me false things to try to charge me more isn't cool.

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5

Brandon L.

The guys were quick and detailed with everything they were doing

The guys were quick and detailed with everything they were doing

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5

Jeff S

This location the guys are really nice and they do a great Job. I like this location too because of the mechanics, but I wish ...

This location the guys are really nice and they do a great Job. I like this location too because of the mechanics, but I wish it was bigger and had more bays. Excellent service.

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5

CoreyR

Quick and efficient. Friendly service, engaging conversation.

Quick and efficient. Friendly service, engaging conversation.

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5

C.Can

Knew what I wanted & did it right ! All the guys were polite

Knew what I wanted & did it right ! All the guys were polite

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5

Ej.Lee

Very friendly and good service!

Very friendly and good service!

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5

Dan J

Friendly and fast service, always incredibly reliable.

Friendly and fast service, always incredibly reliable.

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5

Mp

Good service

Good service

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5

TrentT

Fast, professional service. Good value. Great customer service from the techs

Fast, professional service. Good value. Great customer service from the techs

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5

Pookstarr

Great service!

Great service!

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5

TravA

Pablo took the expereince to another level with his friendliness and his communication throughout the service. He definitely is ...

Pablo took the expereince to another level with his friendliness and his communication throughout the service. He definitely is an essential key to that location!

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5

Brian P.

Staff were friendly, knowledgeable, and professional. Gave been here several times and the service has always been great.

Staff were friendly, knowledgeable, and professional. Gave been here several times and the service has always been great.

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5

Yassine fiqhi

Good service

Good service

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5

Michelle

Pablo and Javier were courteous, knowledgeable, and precise. The service was excellent

Pablo and Javier were courteous, knowledgeable, and precise. The service was excellent

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5

EVELYN ROBERTS

I always go to this location. The gentlemen that service my vehicle were POLITE and very professional. They were excellent.

I always go to this location. The gentlemen that service my vehicle were POLITE and very professional. They were excellent.

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5

Danielle M.

Customer service was awesome! All employees were polite and I was acknowledged as soon as I pulled up.

Customer service was awesome! All employees were polite and I was acknowledged as soon as I pulled up.

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5

TRICIA H

TECHS ARE FRIENLDY KNOWLEDGABLE AND ALWAYS WILLING TO EDUCATE BUT NOT MAKE ME FEEL BAD FOR NOT GETTING THINGS DONE (SOMETIMES MO ...

TECHS ARE FRIENLDY KNOWLEDGABLE AND ALWAYS WILLING TO EDUCATE BUT NOT MAKE ME FEEL BAD FOR NOT GETTING THINGS DONE (SOMETIMES MONEY DOESNT ALLOW EVEN IF I WANT TO DO THEM)

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5

Jane B

Been using this location for years and have always had great experience. They check tire pressure and fluids in between oil chan ...

Been using this location for years and have always had great experience. They check tire pressure and fluids in between oil changes.

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5

Eduardo

Great expirience

Great expirience

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5

Duke

This was my best visit yet at this service station!

This was my best visit yet at this service station!

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5

Grant S.

My two daughters use your service and are highly satisfied, now I'm a customer!

My two daughters use your service and are highly satisfied, now I'm a customer!

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5

Henessy

Everyone was very noce and friendly and very quick

Everyone was very noce and friendly and very quick

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5

Florence R.

Customer service was great, no pressure to buy anything more then what I needed done!Fast and accurate service!

Customer service was great, no pressure to buy anything more then what I needed done!Fast and accurate service!

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5

Jdg27

The staff and service were above aspectation.

The staff and service were above aspectation.

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5

sweetp

They show everything and explain all the detail about my car.

They show everything and explain all the detail about my car.

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4

Whyme3

Busy shop, additional service area and employees may help

Busy shop, additional service area and employees may help

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5

Joy R.

All staff members were friendly and informative. I was greeted immediately upon pulling up behind the bay. My service was perfor ...

All staff members were friendly and informative. I was greeted immediately upon pulling up behind the bay. My service was performed as quickly as promised and all aspects were explained to me without any "pushy" tactics.I will definitely continue to use this Valvoline location for my oil changes.Thank you!Joy Redditt

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5

Ivette

Profesional service

Profesional service

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5

Yadira

Quick fix

Quick fix

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5

Pookstarr

I was very satisfied with my service because the young men working there were perfessional as well as personal. They tempered me ...

I was very satisfied with my service because the young men working there were perfessional as well as personal. They tempered me as a custumer. They remembered the service that was given to me on my last visit. They carried themselves really well. I've gone there with my children and the way they spoke to each other while my kids were listening was very professional. They offered there professional opinion on the services needed for my car at the time with out being pushy. I trust them with the maintenance of my vehicle. I'm very please and happy with there service. And they seem to work together very well.

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5

JV

Pablo, Manuel and JC were very professional and Pablo explained in detail what was done to my vehicle.

Pablo, Manuel and JC were very professional and Pablo explained in detail what was done to my vehicle.

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5

Phyllis M

Pablo was awesome. In the past I felt pressured to buy additional services and had stopped using your company. I'm back, thanks ...

Pablo was awesome. In the past I felt pressured to buy additional services and had stopped using your company. I'm back, thanks to Pablo's great customer service.

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5

Noah B

Cheap fast and easy

Cheap fast and easy

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5

mon S

Very quick, helpful

Very quick, helpful

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5

Michael F

Staff was great.

Staff was great.

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5

Hector A.

Staff is great. I have 3_4 guys in my van checking it. Service is quick and professional. I like how the team communicates to ea ...

Staff is great. I have 3_4 guys in my van checking it. Service is quick and professional. I like how the team communicates to each other and all are aware. There honest and show me prices and will inform me if any discount available with purchase. I will keep going to Valvoline shop.

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5

David A

the staff were great no waiting and I got what I wanted

the staff were great no waiting and I got what I wanted

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5

Kenwold A

The service was excellent, the team was quick, relaxed, and thourough. They handled themselves confidently and professionally wh ...

The service was excellent, the team was quick, relaxed, and thourough. They handled themselves confidently and professionally while seeming to really enjoy their work and theor co workers

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5

MichelleEP

Alex did a wonderful job explaining everything to me in terms I understood easily (I'm not a "car" person). I felt I got everyth ...

Alex did a wonderful job explaining everything to me in terms I understood easily (I'm not a "car" person). I felt I got everything I needed for my car in a timely manner and was treated with respect the entire visit. I will be returning to this location again! Thank you!

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5

The Lowe Family

Great courteous service as always

Great courteous service as always

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5

Amanda l

Best experience I have bee had changing my oil. Fast and friendly customer service.

Best experience I have bee had changing my oil. Fast and friendly customer service.

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5

Bobert

The step by step process they took and the communication that was exhibited between the techs made the whole process appear to b ...

The step by step process they took and the communication that was exhibited between the techs made the whole process appear to be more thorough and organized. The techs that greeted me and assisted me with the orders and payment were polite and professional.

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5

Esther Colon

The servicemen were very knowledgeable and courteous. They explained everything to me and asked my permission before performing ...

The servicemen were very knowledgeable and courteous. They explained everything to me and asked my permission before performing any work or tests.

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5

Al C

The staff was very efficient and communicated with each other and with us as customers. They were freindly and professional

The staff was very efficient and communicated with each other and with us as customers. They were freindly and professional

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5

GR

Prompt, friendly and professional customer services

Prompt, friendly and professional customer services

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5

Chris

Never go anywhere else, great customer service and knowledgeable associates!

Never go anywhere else, great customer service and knowledgeable associates!

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5

Curlytree

Good customer service. It was fast I did not have to wait. Plus I have a coupon

Good customer service. It was fast I did not have to wait. Plus I have a coupon

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5

Shirley F.

Excellent service, knowledgeable staff, very polite. Love the discount coupon I received online.

Excellent service, knowledgeable staff, very polite. Love the discount coupon I received online.

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5

JoeS

They were quick, courteous, communicated well.

They were quick, courteous, communicated well.

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5

Charles T

The entire staff was just awesome! Friendly, fast and even offered me some other tips that they didn't have to disclose. Was l ...

The entire staff was just awesome! Friendly, fast and even offered me some other tips that they didn't have to disclose. Was literally a great experience!

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5

Anna W

I am a senior citizen and a women who hates to deal with maintenance on my car. Thanks to Pablo and his staff I had a very pleas ...

I am a senior citizen and a women who hates to deal with maintenance on my car. Thanks to Pablo and his staff I had a very pleasant experience for the first time in a long time.

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5

Anonymous

The 3 gentlemen was attentive to me and made it easy and quick.

The 3 gentlemen was attentive to me and made it easy and quick.

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5

Wanda C.

Alex and other staff were excellent and fast.

Alex and other staff were excellent and fast.

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5

TATITIA

I had a great experience because the staff was very courteous and efficient. They also recommend that I get a time change next t ...

I had a great experience because the staff was very courteous and efficient. They also recommend that I get a time change next time and that's something I will definitely do!

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5

GIZMO

Very knowledgeable staff and professional. The entire team took very good care of my car and where very attentive towards to the ...

Very knowledgeable staff and professional. The entire team took very good care of my car and where very attentive towards to the needs of my vehicle.

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5

sheorl

The employees were exceptional.

The employees were exceptional.

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5

Inventorjim

Your customer service explanation of prices were exceptional

Your customer service explanation of prices were exceptional

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5

MC

Fast and quick

Fast and quick

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4

HybridAH

They didn't know how to turn off the oil change light on my car.

They didn't know how to turn off the oil change light on my car.

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5

Bainal

Fast and easy

Fast and easy

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5

es

guys were awesome and knowledable

guys were awesome and knowledable

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5

JOSE M

Friendly customer service and smiles at the valvoline over at chikasaw trail always go there for my service great team

Friendly customer service and smiles at the valvoline over at chikasaw trail always go there for my service great team

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5

Manhattan1959

Fast service, polite service techs.

Fast service, polite service techs.

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5

Dennis

Friendly service

Friendly service

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4

John Jr.

The guys at the shop were very informedative. And they were very nice to my family and I.

The guys at the shop were very informedative. And they were very nice to my family and I.

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5

Anonymous

Fast. Knowledgeable. Friendly. Welcoming. These are all things I'd use to describe the yaas over at valvoline. No pressure, no ...

Fast. Knowledgeable. Friendly. Welcoming. These are all things I'd use to describe the yaas over at valvoline. No pressure, no hassle, it was wonderful.

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5

Dan

Excellent staff

Excellent staff

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4

William B

it took about 40 minutes to be seen when I was the 3rd car back.

it took about 40 minutes to be seen when I was the 3rd car back.

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5

Mike

Good product great staff quick service

Good product great staff quick service

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5

Luis rivera

This guy's treat my old 225,000 milage car like a brand new Mercedes Benz, of course its an analogy. The are great team work, ...

This guy's treat my old 225,000 milage car like a brand new Mercedes Benz, of course its an analogy. The are great team work, literaly it was 14 mins including waiting time. Great service.

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5

MrG

The good experience at this location

The good experience at this location

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5

Maddmike H

This small location is the first Valvoline store I ever used years ago. Always seem efficient and friendly. I actually live much ...

This small location is the first Valvoline store I ever used years ago. Always seem efficient and friendly. I actually live much closer to another store ( East Colonial @ Alafaya), but the person seemed to start with an attitude because I brought an expired coupon. My fault- but I had to leave because he would not honor the expired coupon. I get these coupons almost weekly and I made a mistake by picking one up that was expired. His right to deny the coupon- MY right to go somewhere else. They had three people standing around and could have had my business, but I'll drive further to avoid their attitude. Again- it was absolutely my fault that I had an expired coupon, but maybe there could be a way to adjust this policy. There are other choices for oil changes here, but I prefer to be loyal. Now if only they could look in the computer and see that I am (were) a regular. Something to think about.

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5

Vic R.

Quick service.

Quick service.

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5

Carlos P

George, the man helping me made me feel very welcome and secure in my purchase

George, the man helping me made me feel very welcome and secure in my purchase

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4

Oilchangegood

I just feel the branding of some of your competitors is stronger and feels more reliable but I will probably use Valvoline again ...

I just feel the branding of some of your competitors is stronger and feels more reliable but I will probably use Valvoline again.

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5

Jeff S.

Very good job. I just wonder about the quality of the Oil they use. Probably very cheap, oil. That's my main concern about th ...

Very good job. I just wonder about the quality of the Oil they use. Probably very cheap, oil. That's my main concern about these quick lube places.

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4

Dan P

The wait was a bit long and the price was high even with the coupon I had. I can go other places and pay a good bit less but yo ...

The wait was a bit long and the price was high even with the coupon I had. I can go other places and pay a good bit less but you are close to my house and convenient.

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5

Toni S

They changed the oil and filter very quickly, and also informed me that the tail lite needed to be replaced! which they fixed it ...

They changed the oil and filter very quickly, and also informed me that the tail lite needed to be replaced! which they fixed it..

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5

SSG. TORRES KILGORE US ARMY (RET)

Very courteous young men working at the Valvoline IOC. Great people and Service.

Very courteous young men working at the Valvoline IOC. Great people and Service.

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5

Bluetechseeker

Very prompt, courteous service. No hidden costs

Very prompt, courteous service. No hidden costs

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5

Hector Aquino

I like the professional quickness, communication of manager with staff, communication of employees and manager to me while insid ...

I like the professional quickness, communication of manager with staff, communication of employees and manager to me while inside the van. I appreciate the price he gave me to help me out. I will definitely come back for the engine air filter and gas treatment for my 2011 Honda Odyssey. I think the best part was that I had all 3 Employee looking at my van from top to bottom mechanically while I was in the van. It really was my first time experience in a shop bay like this. It seemed like when your watching a NASCAR race, a quick stop professionally done to keep your street car or van going forward in our busy day. Thanks Valvoline Team.

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5

Danielre

Quick experienced staff, suggested but didn't push services I did not want. Will go back.

Quick experienced staff, suggested but didn't push services I did not want. Will go back.

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5

Sbarnes

The staff is always friendly and professional. Always gets the job done quickly

The staff is always friendly and professional. Always gets the job done quickly

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5

SarinaLinda

It was Christmas Eve and after being denied by other shops closer to home I took the longer drive to Valvoline and was in and ou ...

It was Christmas Eve and after being denied by other shops closer to home I took the longer drive to Valvoline and was in and out within 15 minutes and the gentlemen there were extremely helpful!

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5

MJN1976

Everyone was friendly and professional

Everyone was friendly and professional

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5

Basma

Been coming to this location for 6 years now it is because of the stuff

Been coming to this location for 6 years now it is because of the stuff

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5

Raider Doug

Pablo did a great job with customer service

Pablo did a great job with customer service

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5

Yams

I didn't know the service was drive in. The men at the station were very nice and respectful, they even went as far to give me o ...

I didn't know the service was drive in. The men at the station were very nice and respectful, they even went as far to give me options as to what I needed.

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4

JR

I must have pressed wrong button. Only issue was the synthetic oil change is pricey.

I must have pressed wrong button. Only issue was the synthetic oil change is pricey.

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5

conradp

Quick convenient

Quick convenient

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5

Cappy2900

The staff at this valvoline oil change center is the best I've ever encountered, even though they only have one Bay they are ex ...

The staff at this valvoline oil change center is the best I've ever encountered, even though they only have one Bay they are extremely efficient, friendly, and knowledgeable. Pablo and his crew are outstanding and I'll never go any place else for an oil change! They are the best around!

first I drove to the location located on dean and colonial with about 3 staff members standing on the curve holding signs and a ...

first I drove to the location located on dean and colonial with about 3 staff members standing on the curve holding signs and a line that went almost around the building. i immediately drove away knowing the wait time will be overwhelming. I immediately went back to the Chickasaw location.This is a small location with a small staff, they worked very well together. it was a cool a day but they were still able to keep it together and was all about customer service. i did notice a few things that needed to be fixed at the location; the ceiling looks like its been torn apart and the light bulbs can be replaced for better lighting. I am an industrial Psychologist and my job is to find things that are meaningless to others but very important to the few that would actually look and immediately criticize. overall a great experience and I will continue to do an oil change at this location!!

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5

Mami chula

He was very nice and specific

He was very nice and specific

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5

Adri M

The employees were all very kind and treated me respectfully. Most would try to sell me more products because I am a female so i ...

The employees were all very kind and treated me respectfully. Most would try to sell me more products because I am a female so it seems as if "I don't know about cars" but the employees here were not like that at all. I would definitely come here again.

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5

Kukolka28

Saving time and being able to find a discount on groupon was great. I called ahead of time and employee told me that there is a ...

Saving time and being able to find a discount on groupon was great. I called ahead of time and employee told me that there is a 24 hours window before you can redeem your voucher. Thank you for letting me know! Thanks for great job! Happy holidays!

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5

KingBeezus

Very prompt and informative. Made sure to let me know about things that need work on my car.

Very prompt and informative. Made sure to let me know about things that need work on my car.

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4

Rockyknoxville

Just didn't listen to my first request.

Just didn't listen to my first request.

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5

dandman17

Because I am use to be going to valoline center always get great service.

Because I am use to be going to valoline center always get great service.

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5

Snowy

They were very helpful &a polite and explain everything to me

They were very helpful &a polite and explain everything to me

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5

Larry s

Professional staff ,the quickness of the oil change and fact that they do a Safety check.

Professional staff ,the quickness of the oil change and fact that they do a Safety check.

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5

Breeden96505

The service and staff are great but the prices are a bit ridiculous. $85 for a synthetic oil change? That's 25% higher than seve ...

The service and staff are great but the prices are a bit ridiculous. $85 for a synthetic oil change? That's 25% higher than several of your competitors.

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5

Juliana

Pablo and Jose were great!!

Pablo and Jose were great!!

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5

RWIlliams

No pressure to buy add ons. Very helpful and efficient. Gets the job done very quickly.

No pressure to buy add ons. Very helpful and efficient. Gets the job done very quickly.

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5

Nat

People were nice and fasted.greeted right away. Seemed to know what they were doing.

People were nice and fasted.greeted right away. Seemed to know what they were doing.

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5

lgonz

Excellent Customer Service, I will Recommend to Friends and Family

Excellent Customer Service, I will Recommend to Friends and Family

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5

Elizabeth C

Fast Great Staff

Fast Great Staff

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5

elieb

Each time I go there the staff is extremely friendly and courteous. It makes for a wonderful experience.

Each time I go there the staff is extremely friendly and courteous. It makes for a wonderful experience.

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5

AyalaFamily

Alexander, Pablo, and Javier were very helpful and very nice. They were very good about educating me on each step of the job the ...

Alexander, Pablo, and Javier were very helpful and very nice. They were very good about educating me on each step of the job they were doing. Very satisfied.

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4

Bigreddog

The oil change sticker was set to remind me in 3k miles not 6k or 7500 miles like a full synthic oil change should be. Everythin ...

The oil change sticker was set to remind me in 3k miles not 6k or 7500 miles like a full synthic oil change should be. Everything other aspect perfect!

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5

rosell

The employees are kind and are always polite.

The employees are kind and are always polite.

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4

luiggy portes

was a good experience in valvoline inst oil ,

was a good experience in valvoline inst oil ,

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4

Rocman13

I would like to see where the oil coming from

I would like to see where the oil coming from

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5

Anonymous

Service was done quickly and well

Service was done quickly and well

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5

Beatriz C

Great service

Great service

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5

Lupe D

The technicians were helpful and friendly. The service was excellent and I felt that all three techs named Javier...Jorge..and P ...

The technicians were helpful and friendly. The service was excellent and I felt that all three techs named Javier...Jorge..and Pablo showed great team work and communication amongst each other as well.

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4

Merritt D

The staff were polite and courteous but it is an oil change they did their job what they are hired to do if you are looking for ...

The staff were polite and courteous but it is an oil change they did their job what they are hired to do if you are looking for highly satisfied give away oil and filter changes.

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4

Onur

Quick service

Quick service

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5

Marsha

Excellent service

Excellent service

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4

CB_escape

Took a bit to close everything up once service was complete

Took a bit to close everything up once service was complete

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4

Henry M

i was driving down the road and the hood of my truck pop up after the visit

i was driving down the road and the hood of my truck pop up after the visit

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5

Tina

The staff was very well informed about my car and the type of oil my cR needs. They were able to explain the difference between ...

The staff was very well informed about my car and the type of oil my cR needs. They were able to explain the difference between full synthetic and just synthetic. They did not pressure me into buying other products.

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4

Douglas B

The Wait time

The Wait time

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4

HudsonO

Well, the tire pressure gauge machine was broke so they couldn't check my tires but everything else was quite lovely the gentlem ...

Well, the tire pressure gauge machine was broke so they couldn't check my tires but everything else was quite lovely the gentleman's are all very lovely. Service was good!

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5

Mr. Davis

Friendly service, extremely reasonably priced and the gentleman did not at any time try to convince me to purchase extra service ...

Friendly service, extremely reasonably priced and the gentleman did not at any time try to convince me to purchase extra services that my vehicle did not need.

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4

kg

Just one bay; had to wait outside but staff was friendly and not pressuring. They did however inform me of options.

Just one bay; had to wait outside but staff was friendly and not pressuring. They did however inform me of options.

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5

Liz.G

Isaiah was very sweet, the manager Chris was extremely knowledgeable and the rest of the crew were efficient and organized. I ap ...

Isaiah was very sweet, the manager Chris was extremely knowledgeable and the rest of the crew were efficient and organized. I appreciate the prompt greeting and they were fast and efficient as you don't see that to often. The examination of my car was nice and they listed what need to be changed out.

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4

Victor

Pressure to buy things I didn't need. Waiting super long before going in.

Pressure to buy things I didn't need. Waiting super long before going in.

As soon as We got there, they ask me what I need it to be done and they also let me know what shoukd I do, which services. They ...

As soon as We got there, they ask me what I need it to be done and they also let me know what shoukd I do, which services. They also fix little details in the botton of the car and my glove compartment.

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5

tatitia

My rep was very knowledgeable and friendly. It also didn't take long for the service to be complete.

My rep was very knowledgeable and friendly. It also didn't take long for the service to be complete.

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5

HappyDancee

They didn't have a filter that my car needed and went out of their way to go get the filter.

They didn't have a filter that my car needed and went out of their way to go get the filter.

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5

Drock

The customer service provide by Pablo and Alex at the lake underhill location was exquisite! Very professional, efficient and pr ...

The customer service provide by Pablo and Alex at the lake underhill location was exquisite! Very professional, efficient and productive. I was very impressed on the service and how quickly i was attended. Both were very knowledgable about the services being provided and I felt comfortable brining my business to Valvoline. Kudos to those two!

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5

J Benjamin

Excellent customer service. I will recommend this oil change shop to everyone I know

Excellent customer service. I will recommend this oil change shop to everyone I know

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5

KT

The staff on Saturday were excellent. They were very professional and courteous.

The staff on Saturday were excellent. They were very professional and courteous.

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5

Amanda A

The technicians were professional and friendly. Also, they explained what they were doing with the vehicle and the service was q ...

The technicians were professional and friendly. Also, they explained what they were doing with the vehicle and the service was quick but efficient.

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5

SandraD

They were friendly. Knowledgeable, and they walked me through each step of the process while telling me why and what to look for ...

They were friendly. Knowledgeable, and they walked me through each step of the process while telling me why and what to look for in the future.

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5

Lexi

Quick, efficient, informative

Quick, efficient, informative

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5

Lf

Darius Michael and Pablo were great!

Darius Michael and Pablo were great!

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5

DanH

The employees were very good

The employees were very good

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5

Pops

The staff was great knew a lot about the car

The staff was great knew a lot about the car

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4

Ed

It took around 25 minutes before I was able to pull in. I used a Groupon; otherwise the price is too high.

It took around 25 minutes before I was able to pull in. I used a Groupon; otherwise the price is too high.

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4

JCFD

I feel the team could have been friendlier, though their work was outstanding. Both individuals communicated well with each othe ...

I feel the team could have been friendlier, though their work was outstanding. Both individuals communicated well with each other and got the job done quickly.

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5

Thatonegirl

The guys there were super respectful and helped me out by explaining everything.

The guys there were super respectful and helped me out by explaining everything.

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5

Dianam2000

These guys are quick and efficient. I never have to wait long and they get me moving . Great crew. Always very polite

These guys are quick and efficient. I never have to wait long and they get me moving . Great crew. Always very polite

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5

roso1083

The staff walked you through every aspect of the process

The staff walked you through every aspect of the process

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5

Anonymous

Gentleman were very polite and friendly. Very professional as well. Keep up the great work.

Gentleman were very polite and friendly. Very professional as well. Keep up the great work.

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5

Anonymous

the staff is always very friendly and the services are done in a timely manner

the staff is always very friendly and the services are done in a timely manner

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4

repie1

I was very satisfied with the amount of time I was there and the services that they performed. I know that it is required to go ...

I was very satisfied with the amount of time I was there and the services that they performed. I know that it is required to go through all the services that I need and that are recommended, but at times I felt more pressured to by the more expensive ones. I understand at times you do need them, but at others I wish I could just say no and move on not keep getting the same talk over and over again. But do not get me wrong the guys were great!

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5

WorthFlorida

The three service techs all worked together to get you on your way at this one bay facility.

The three service techs all worked together to get you on your way at this one bay facility.

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5

LaurieC

Service was fast courteous and as described. Little bit of pressure to upgrade to high mileage oil when my car only has 77k mile ...

Service was fast courteous and as described. Little bit of pressure to upgrade to high mileage oil when my car only has 77k miles on it but nothing to pushy and in the end, I did upgrade and was satisfied

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5

lil tee

the service, the pricing and the time from start to finish

the service, the pricing and the time from start to finish

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5

MikeB

Awesome customer service and expertise

Awesome customer service and expertise

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5

Pj

Fast good service

Fast good service

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5

Richard E.

I have 3 trucks, and they all go to this store, I have always been very satisfied there

I have 3 trucks, and they all go to this store, I have always been very satisfied there

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4

Rachael

They did not have a part I needed so the tech said they would call me when they received the part or found a location with the p ...

They did not have a part I needed so the tech said they would call me when they received the part or found a location with the part. They verified my contact number and I still as of today have not received a phone call. This was regarding my serpentine belt which is very important. I was willing to come back and I am disappointed that no one called me back.

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5

marineguy4eva

Fast and easy service. No wait at all

Fast and easy service. No wait at all

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5

Anonymous

Quick an easy service, great staff.

Quick an easy service, great staff.

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5

Anonymous

The guys were very friendly and knowledgeable and it made it a pleasure to sit there and it was fast and efficient this is why I ...

The guys were very friendly and knowledgeable and it made it a pleasure to sit there and it was fast and efficient this is why I always go there

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5

Stephanie M.

Friendly and knowledgeable staff provided great customer service in a timely manner. I recommend them to everyone! My car runs b ...

Friendly and knowledgeable staff provided great customer service in a timely manner. I recommend them to everyone! My car runs better.

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4

BryanM

The price was higher than what I pay at the dealership. I bought a full synthetic and the sticker says to change my oil in 3,000 ...

The price was higher than what I pay at the dealership. I bought a full synthetic and the sticker says to change my oil in 3,000 miles, that confuses me.

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5

Caponech

Swift service

Swift service

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5

JSPhins

Very friendly, knowledgeable staff. They always treat me like a person not just a customer. Keep up the good work.

Very friendly, knowledgeable staff. They always treat me like a person not just a customer. Keep up the good work.

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5

Marg

Service was quick and efficient. Pablo explained in detail the service and brought up other options of service available withou ...

Service was quick and efficient. Pablo explained in detail the service and brought up other options of service available without any pressure to purchase. Very knowledgeable about the products. Excellent staff. A little gem on Lake Underhill.

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5

Gelissa.B.

i was highly satisfied because it was a quick service, which is what i needed at the time. Also the staff was friendly and somew ...

i was highly satisfied because it was a quick service, which is what i needed at the time. Also the staff was friendly and somewhat knowledgeable.

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5

jefft123

All techs were friendly and courteous. They were careful not to scratch up my wife's new car. Service was prompt.

All techs were friendly and courteous. They were careful not to scratch up my wife's new car. Service was prompt.

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4

Bobbielo34

Very pricy

Very pricy

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4

S.C.

I have never seen a location with only 1 bay. That is ridiculous. I hade to wait more than a half hour. This was the first time ...

I have never seen a location with only 1 bay. That is ridiculous. I hade to wait more than a half hour. This was the first time I had been to this location. I did not have the option to come back another time or go somewhere else. I had a coupon that was expiring that day and I was getting ready to head out of town.I will never go to this location again.

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5

J dawg

I've been taking my car to this place for several years and am pleased with the consistently good service.

I've been taking my car to this place for several years and am pleased with the consistently good service.

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3

Chickasaw Trail

paperless receipt is NOT a welcome change

paperless receipt is NOT a welcome change

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5

Peter P.

Excellent customer service and service efficiency.

Excellent customer service and service efficiency.

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5

AEM

Their knowledge on everything car based is incredible

Their knowledge on everything car based is incredible

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5

MichelleA

Not only did they change the oil but the asked about other things in the car and how they were working! One gentleman also enga ...

Not only did they change the oil but the asked about other things in the car and how they were working! One gentleman also engaged in some genuine small talk and didn't let me leave until they knew I was satisfied! They were very professional and I will be returning.

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5

Alicia R

Every time I go to this location, I receive EXCELLENT customer service. Everyone is always very friendly, professional, and quic ...

Every time I go to this location, I receive EXCELLENT customer service. Everyone is always very friendly, professional, and quick. I wish I received this type of customer service everywhere I went.

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5

Mike B.

Good customer service

Good customer service

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5

CristinaC

Your service guy greeted us and advised it would be 5-10 min wait. I informed him I needed the oil topped off I was a quart shor ...

Your service guy greeted us and advised it would be 5-10 min wait. I informed him I needed the oil topped off I was a quart short and still had 500 miles till my next oil change. The service guy topped off not just my oil but my washer fluid and checked / aired my tires. Awesome service. I will be returning for my next oil change.

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5

Liz

My signal lights were not working. I had been previously told the bulb sockets in my car were burnt, it had been a hassel becau ...

My signal lights were not working. I had been previously told the bulb sockets in my car were burnt, it had been a hassel because I wasn't able to find the replacements anywhere. The employees told me if I didn't mind if they had a look at them, within a few minutes they had fixed them, turns out all they needed was a little adjustment. I was very content, that this had been fixed. This will be my official oil change location.

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5

Phil H

friendly, cautious, competent service at a good price.

friendly, cautious, competent service at a good price.

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3

Lito O.

Too expensive and no good discount

Too expensive and no good discount

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5

dcthorizon

Very professional employees.

Very professional employees.

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4

Roniie G

I had my air filter replaced and it took longer than it should have to put the new one on

I had my air filter replaced and it took longer than it should have to put the new one on

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5

Pipe

Really a convenience service. Price is competitive. Service personnel is efficient and courteous. No pressure on selling but inf ...

Really a convenience service. Price is competitive. Service personnel is efficient and courteous. No pressure on selling but informative so it let me know what other service I required on my next visit. Close to the house.

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5

Shaun W

Pablo was very friendly and reassuring when it came to figuring out what was best for my car. While I waited, he made sure we kn ...

Pablo was very friendly and reassuring when it came to figuring out what was best for my car. While I waited, he made sure we knew what was going on, and suggested add-on repairs/changes, and I fully trusted him and changed everything he suggested. I've never had such a good experience, although the service is always exceptional. I 100% trust the Valvoline company, and will go there every time. It is so easy, affordable, and trustworthy every time. Thank you!

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5

Miguel

Always is a good experience to go Valvoline Instant Oil Change.

Always is a good experience to go Valvoline Instant Oil Change.

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5

Mike G

Great and quick service

Great and quick service

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5

Duke

Like seeing the monitor from my car window to see all the info about my vehicle.

Like seeing the monitor from my car window to see all the info about my vehicle.

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5

Teresa T

The service was excellent! The staff was extremely knowledgeable and professiona. I will definitely use this location again for ...

The service was excellent! The staff was extremely knowledgeable and professiona. I will definitely use this location again for my oil change needs.

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5

mike m

it was just a really good experience and staff was friendly

it was just a really good experience and staff was friendly

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5

karen p.

It was fast, everyone was nice and they checked what they had to check thoroughly.

It was fast, everyone was nice and they checked what they had to check thoroughly.

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5

Era

I love going to this place. The guys at this store are so friendly and respectful.I definitely keep going to this place always.

I love going to this place. The guys at this store are so friendly and respectful.I definitely keep going to this place always.

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5

cvehicle173

Fast service mainly. Because I was able to to use a Veteran's Day Coupon.

Fast service mainly. Because I was able to to use a Veteran's Day Coupon.

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5

Minniemjp

Great people and great service.

Great people and great service.

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5

DR

The workers (DUstin, Lucas, Steven) were very helpful, polite, and they seemed to work like a precision team....

The workers (DUstin, Lucas, Steven) were very helpful, polite, and they seemed to work like a precision team....

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5

Duke S.

The technicians were friendly and very knowledgeable and I like having the computer monitor right outside the drivers side door ...

The technicians were friendly and very knowledgeable and I like having the computer monitor right outside the drivers side door so I can see what pertains to my car.

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5

babymarcus

Courteous and kind

Courteous and kind

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5

Brittany O

They were quick and very nice.

They were quick and very nice.

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4

DJ

I don't know what qualifies to be highly sastisfied. They did their job and I was very satisfied. I guess if you want highly sa ...

I don't know what qualifies to be highly sastisfied. They did their job and I was very satisfied. I guess if you want highly satisfied you should include a steak dinner.

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5

Anonymous

Fast, and every issue and concerns were answered. They made sure I was good and I love the team work!

Fast, and every issue and concerns were answered. They made sure I was good and I love the team work!

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5

Felix F

Quick service

Quick service

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5

Jose O

Everyone was friendly. They did not pressure me to buy items right then and there. They did a through job inspecting my vehicle. ...

Everyone was friendly. They did not pressure me to buy items right then and there. They did a through job inspecting my vehicle. With coupons, I will be happy to be a valued customer.

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5

edgarz

Friendly knowledgeable staff.

Friendly knowledgeable staff.

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5

TG

Associates are very nice and helpful. Had a longer than normal wait due to AC service on car ahead of me. But still very good s ...

Associates are very nice and helpful. Had a longer than normal wait due to AC service on car ahead of me. But still very good staff. No pressure.

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3

DemetriQ

Just the wait, although I understand the car ahead of me was doing a ac recharge

Just the wait, although I understand the car ahead of me was doing a ac recharge

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5

Raymond

I liked the service and the amount of time it took to complete the job. I really would have liked a tire rotation but the build ...

I liked the service and the amount of time it took to complete the job. I really would have liked a tire rotation but the building was not able to offer that service.

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5

pony mom

I always enjoy my service at Valvoline! This particular Valvoline was another awesome service station; however, my experience w ...

I always enjoy my service at Valvoline! This particular Valvoline was another awesome service station; however, my experience was not only enhanced by this courteous team, but also due to the fact that you employed a woman who completed my entire service!! Three cheers to Valvoline for finding a great worker in a woman!! The entire staff was following every principle, courtesy and skill set that I have experienced at every Valvoline. This is my place for sure! Thank you for your service and training. gretchen yerger

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5

Dima G.

The team inspected my car, were very friendly and knowledgeable.

The team inspected my car, were very friendly and knowledgeable.

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5

Mikey

Great friendly staff, well spoken and nice.

Great friendly staff, well spoken and nice.

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5

Hellokitty

People were friendly. Not pushy.

People were friendly. Not pushy.

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5

golf_guy

the staff there is really nice, I have been going there for years. they are very engaging while getting oil change. they alway ...

the staff there is really nice, I have been going there for years. they are very engaging while getting oil change. they always thank me for coming in and they also take care of my mother when she comes in to just have air put in her tires due to her being partially handicap. Great staff and very friendly.

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5

TG

They are always good

They are always good

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5

Angel C

Service was excellent. Everything was explained and staff jumped right into action.

Service was excellent. Everything was explained and staff jumped right into action.

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5

Jorge c

The service is good and the personal too

The service is good and the personal too

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5

Donna C.

Service Techs were friendly and efficient, and the service result was excellent.

Service Techs were friendly and efficient, and the service result was excellent.

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4

Jrt

It was an understatement

It was an understatement

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5

Rebeccab

Everyone was friendly and answered all my questions

Everyone was friendly and answered all my questions

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5

Karen

Godd c service!

Godd c service!

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4

Jord

Your price for synthetic motor oil is way higher than what I'm used top paying. I used to get the oil changed in my same car wi ...

Your price for synthetic motor oil is way higher than what I'm used top paying. I used to get the oil changed in my same car with Mobile 1 5w30 for $55.00 - You charge $79.00 for a ull synthetic.

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5

Victor L

Very friendly and a great team. They all knew what they were doing.

Very friendly and a great team. They all knew what they were doing.

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5

ca

attendance from staff made me feel comfortable

attendance from staff made me feel comfortable

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5

DavidC

I was overdue for an oil change but I've been putting off getting one because I've had bad experiences at both Walmart and Jiffy ...

I was overdue for an oil change but I've been putting off getting one because I've had bad experiences at both Walmart and JiffyLube. My boyfriend and I both got oil changes along with some other replacements today on both our cars. I work as a server so I deal with a lot of personalities everyday but I always have to have a smile and a positive attitude no matter what. I was very impressed with the staff at how nice they were. I was able to ask questions and get an understanding about problems with my car without feeling uncomfortable. I will definitely be recommending Valvoline to others and as a first time customer I can assure you that I will be going back. :)

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5

deborah c

because the lady I had was so very friendly, I have had her more than 2 times , she good, and not just because I am a women but ...

because the lady I had was so very friendly, I have had her more than 2 times , she good, and not just because I am a women but she really makes you feel welcome and she is very nice. the guys are to but she goes way out for you and to make sure you are satisfied, once again thanks

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5

Chevy Malibu

Friendly attitude and professionalism from all the workers.

Friendly attitude and professionalism from all the workers.

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5

Anonymous

The staff is amazing. Austin is extremely knowledgeable and explains everything very well. I used to only come in when i was i ...

The staff is amazing. Austin is extremely knowledgeable and explains everything very well. I used to only come in when i was in dying need of an oil change because i had bad experiences before but i started coming regularly once i met her in august last year. I now bring her every car in my family (which there is 10 cars total) knowing I'll receive the best and most honest work. Her team reacts very well with her and it's a pleasure everytime i come in. I always highly recommend her shop to anyone i know.

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5

anonymous

personal were very well mannered and the service was quick

personal were very well mannered and the service was quick

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5

anonymous

Fast, good service, didn't try to up sell

Fast, good service, didn't try to up sell

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5

Era

Quick service. Staff was great. I will definetely be back.

Quick service. Staff was great. I will definetely be back.

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5

Yara

The best service ever!!!!

The best service ever!!!!

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5

M alvarad

Very knowledgeable

Very knowledgeable

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5

Mih66

The guys, Pablo and Kyle were very helpfull, very knowledgeable, friendly and courtiois. Will definitely go back to that locatio ...

The guys, Pablo and Kyle were very helpfull, very knowledgeable, friendly and courtiois. Will definitely go back to that location.

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4

Christine B

It's a bit more pricey than other oil change establishments but the service was great.

It's a bit more pricey than other oil change establishments but the service was great.

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5

Heidilala

I keep coming back because they treat me right, are honest, and do a great job

I keep coming back because they treat me right, are honest, and do a great job

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5

Lilian Sachez

My 21 year old Toyota Celica still drives very good with the help of maintenance done and recommended by Valvoline with very pro ...

My 21 year old Toyota Celica still drives very good with the help of maintenance done and recommended by Valvoline with very professional staff.

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5

anonymous

Professional staff. Competent to handle ccustomer inquiries and service.

Professional staff. Competent to handle ccustomer inquiries and service.

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5

Pjone

Fast and really good service.

Fast and really good service.

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5

Phil

It is fast, and reliable, economical and cheerful. I recommend it to all my friends. It is about the 4th or 5th visit and I h ...

It is fast, and reliable, economical and cheerful. I recommend it to all my friends. It is about the 4th or 5th visit and I have never had reason not to come back.

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5

anonymous

Friendly competent zrvice

Friendly competent zrvice

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5

Diane W.

Very, very nice folks to work with at this site!! Helped me with a problem concerning overheating! Gave me info to take to my me ...

Very, very nice folks to work with at this site!! Helped me with a problem concerning overheating! Gave me info to take to my mechanic!! So nice!!

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5

SONIA V.

The 3 persons there were very knowledgeable, described all the services, did not push for us to purchase anything, gave us recom ...

The 3 persons there were very knowledgeable, described all the services, did not push for us to purchase anything, gave us recommendations for out next visit, gave us approximate price, one of the persons ran a quick errand to purchase a filter that they didn't have in stock. Very friendly. Excellent communication between all of them.

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5

Heber l.

It was quick and the girl was quick.

It was quick and the girl was quick.

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5

Sean S

Very fast service, there were no cars being serviced ahead of me so I drove right up. As soon as the bell rang, all the attendan ...

Very fast service, there were no cars being serviced ahead of me so I drove right up. As soon as the bell rang, all the attendants jumped to life as though expecting me. They didn't hesitate to jump into action and both were friendly and confident in their work. They communicated constantly and I felt safe knowing they had done this before. They explained what they did or did not find on my car and made recommendations that did not feel like the typical pressure sales tactics service teams push. I was also given advice to look out for coupons to help save me money by using Valvoline service. I was probably at the station for 15 minutes, it was extremely fast. I will continue to use this Valvoline station after this great experience.

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5

dandman17

Persons was very knowledge and told me what was done and what need to be done?

Persons was very knowledge and told me what was done and what need to be done?

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5

anonymous

Valvoline at Conway is the best. They always have the best service

Valvoline at Conway is the best. They always have the best service

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5

cm

Workers are always quick and courteous. They state what you need and offer it without pressure. The service is so convenient.

Workers are always quick and courteous. They state what you need and offer it without pressure. The service is so convenient.

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5

Sam j

They did an excellent job and I can tell the difference in my truck

They did an excellent job and I can tell the difference in my truck

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5

Whitney S

Both attendants who helped me were very courteous and respectful. I really appreciated their manners and it made me trust them m ...

Both attendants who helped me were very courteous and respectful. I really appreciated their manners and it made me trust them more.

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5

Duke

Skilled and friendly technicians!

Skilled and friendly technicians!

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5

Duke

Highly qualified technicians, quick service.

Highly qualified technicians, quick service.

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5

YisemaV

The staff was wonderful and friendly. I was in and out with issues

The staff was wonderful and friendly. I was in and out with issues

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5

Gidget

The manger was awesome. She made me feel comfortable, and very honest. She knew her business, and I was very impressed. I will b ...

The manger was awesome. She made me feel comfortable, and very honest. She knew her business, and I was very impressed. I will be going back every time.

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5

anonymous

Austin and Jackie at the location at lakeUnder hill and Chickasaw drive in Orlando, Florida are amazing! They check my car full ...

Austin and Jackie at the location at lakeUnder hill and Chickasaw drive in Orlando, Florida are amazing! They check my car fully and also found why my car was running rough. This is the onlyplace I will take my car for an oil change. At this location you get more than just an oil change!! Well Done!!

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5

Dana M

The guy who processed me was excellent. Great service and friendly attitude.

The guy who processed me was excellent. Great service and friendly attitude.

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5

katelynns

Quick friendly service

Quick friendly service

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5

ME Mlr

Fast service, nice staff

Fast service, nice staff

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5

iamccr380

Awesome management great staff

Awesome management great staff

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5

Jose R.

There customer service , I love it....

There customer service , I love it....

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5

shan w.

We had a problem with oil pressure and we called and they told us to come back we did they fixed it right away no problem. Very ...

We had a problem with oil pressure and we called and they told us to come back we did they fixed it right away no problem. Very excellent service.

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4

Mark

The price is getting to high. May have to look elsewhere in the future.

The price is getting to high. May have to look elsewhere in the future.

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4

Studentgirl

Experiencing car problems.

Experiencing car problems.

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5

Twal

I love how they do a safety check on your car before they do the oil change. I like the friendliness of the staff. I like how I ...

I love how they do a safety check on your car before they do the oil change. I like the friendliness of the staff. I like how I don't have to get out of my car for services.

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4

Carol H.

They forgot to re set my oil change digital notification ....I found a YouTube video and reset it myself

They forgot to re set my oil change digital notification ....I found a YouTube video and reset it myself

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5

Mike W

Well run seem to have the routine down. Austin is very exact.

Well run seem to have the routine down. Austin is very exact.

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5

anonymous

The service was great, friendly and polite. The process was explained to me. I was show in details what they did and recommended ...

The service was great, friendly and polite. The process was explained to me. I was show in details what they did and recommended some extra work that my car needs without being pressure.

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5

Nicolasa

I was treated very kindly and it was quick and fast

I was treated very kindly and it was quick and fast

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5

ab

It was fast and they were friendly

It was fast and they were friendly

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5

TWēT

The staff was cool and easy to talk too. Great guys!

The staff was cool and easy to talk too. Great guys!

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5

Heidilala

Excellent service.

Excellent service.

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5

anonymous

Pedro and Kale and the other service guys did a great job of taking care of my car and answering my questions.

Pedro and Kale and the other service guys did a great job of taking care of my car and answering my questions.

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5

Joanne

Greeted quickly. Serviced my car quickly. Everyone very friendly.

Greeted quickly. Serviced my car quickly. Everyone very friendly.

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4

Terry letterman

Manager explained everything great was good with his employees. Very close to my house.

Manager explained everything great was good with his employees. Very close to my house.

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5

Kennedy Copeland

Great service

Great service

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5

LUIS RIVERA.

the survey speak by itself , your staff is great , the treat me and my car like a brand new race car , its a great feeling , thi ...

the survey speak by itself , your staff is great , the treat me and my car like a brand new race car , its a great feeling , this guys really enjoy what they do.

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5

Francisco M

Manager JR was very courteous and professional. He sold me on your product very well and I feel the oil I chose will benefit my ...

Manager JR was very courteous and professional. He sold me on your product very well and I feel the oil I chose will benefit my vehicle in the future.

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5

Josue V

I have been there before and the staff is very friendly and want to assist me as fast as possible but very professional meaning ...

I have been there before and the staff is very friendly and want to assist me as fast as possible but very professional meaning fast good service. Again very professional service. Thank you!