Etihad Airways records successful year for flight operation punctuality at hub and across network

Abu Dhabi, United Arab Emirates – Etihad Airways, the national airline of the UAE, has posted its best operational on-time performance (OTP) results since 2009.

OTP is calculated on actual
flight arrival and departure times within 15 minutes of the published schedule
and takes into consideration a variety of external factors including weather
disruption and airspace congestion.

In 2017, the airline recorded
network punctuality of 82 per cent for flight departures and 86 per cent for
arrivals – results that place Etihad Airways as one of the most reliable
airlines in the world for 2017. OTP for departures at the airline’s Abu Dhabi
hub was 79 per cent, and 89 per cent for arrivals.

Overall, Etihad Airways, which
has experienced considerable growth in the last decade, improved its network
departure punctuality in 2017 by three percentage points over the previous
year.

Richard Hill, Chief Operations
Officer, Etihad Airways, said: “We are pleased to have recorded these strong
on-time performance figures for 2017, which illustrate that Etihad Airways is
an airline that – following safety – prioritises punctuality for its guests.

“Furthermore, the number of
passengers carried annually increased from the previous year, with more than 18.6
million air travellers flying with Etihad Airways in 2017.”

Etihad Airways has also been
placed in the Top 20 safest airlines in the world by AirlineRatings.com, the
world’s only safety and product rating website. The Top 20 airlines are part of
the 409 global airlines monitored by the website.