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Re install the tonner and then go to Printer & Faxes settings and delete the all kinds of pending documents and the go to print a new document and after taht send me the result...........what is happening.

Unplug the printer, run the software again to set it up, wait until it tells you to put the USB cable into the printer and then do it, not before...and so that it doesn't carry over from the first install put it in a different USB port the second time.

When infected with the Vista virus it's all about doing things in exactly the right order for them to work.