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Welcome to the new DBSTalk community platform. We have recently migrated to a community platform called Xenfono and hope you will find this change to your liking. There are some differences, but for the most part, if you just post and read, that will all be the same. If you have questions, please post them in the Forum Support area. Thanks!

Well yea, I did, and I wasn't on our account... that's why I posted here..

I had my wife call, you have to be with them 2 months (and 2 payments) to get it.

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Not sure if you have met the 2 payment requirement yet. If you have met all the original requirements and feel you should get the Visa prepaid card, here is one last suggestion. You can email Ellen Flilipiak ellen.filipiak@directv.com. She has help resolve several valid issues for other subscribers.

You say you signed up for it but again if it's not on the order confirmation email you didn't get signed up for it. Not everyone was allowed to offer that so depending on who you went through they might not have had the option.

You say you signed up for it but again if it's not on the order confirmation email you didn't get signed up for it. Not everyone was allowed to offer that so depending on who you went through they might not have had the option.

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It was ONLINE, it said "Get a $100 gift card if you sign up for auto bill pay" and I clicked and and signed up for online bill pay.

They claim this is escalated and that I'll receive a response by next week. DirecTV has a pretty big local presence in Colorado. I'm planning to file a small claims lawsuit including court costs. I plan to post the documents online to reveal the ridiculous tactics they take to renege on their 'offers'.

They claim this is escalated and that I'll receive a response by next week. DirecTV has a pretty big local presence in Colorado. I'm planning to file a small claims lawsuit including court costs. I plan to post the documents online to reveal the ridiculous tactics they take to renege on their 'offers'.

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You might want to read your service agreement first. You're bound by arbitration.

Dude, give them at least 30 days after your 2 month period for it to show up on the rebate site or the DirecTV system when you call, geez. Like others have said, use the support email so you have a paper trail, you will get eventually.