3 easy steps for booking your course online

FAQ

1 :
Are your courses nationally recognised?

Answer :

Yes, Immediate Response First Aid is a nationally Registered Training Organisation, RTO number 32154. All our courses are nationally approved and on completion you will received a nationally recognised Statement of Attainment

2 :
What course do I need to do?

Answer :

For most workplaces, university and TAFE requirements the course that is required for you to complete is known as Provide First Aid-HLTAID003 which includes Cardiopulmonary Resuscitation (CPR) HLTCPR001. This course has previously been known as Senior First Aid, Apply First Aid and Certificate II in First Aid.

If you are involved in the care of young children then the course you are require to complete is Provide Emergency First Aid in an Education and Care Setting HLTAID004, this course will cover all topics of provide First Aid with extra awareness on early childhood injuries and illness.

3 :
How long is my certificate valid for?

Answer :

The CPR certificate is valid for 12 months. The certificates for Provide First Aid and Provide Emergency First Aid in an Education and Care Setting are valid for 3 years. The CPR component of these courses is valid for 12 months and will need to be updated annually for your certification to remain current. Perform a Rescue from a Live LV Panel (LVR) and CPR is valid for 12 months.

When attending training at our Sunshine Coast venue you will receive a paper copy and electronic copy of your Statement of Attainment on the day you complete your training. For other venues you will receive an electronic copy on the same day as you complete your training.

6 :
Can I get a replacement certificate?

Answer :

Yes, we can provide you with a replacement certificate for $16.50. Alternatively, you can check your USI account which contains information on all courses you have completed. Please note that USI information is only updated at the end of February each year.

7 :
What do I need to do before attending my First Aid Course?

Answer :

You are required to complete our pre-course online learning and assessment prior to your training day. Following your booking you will be emailed a booking confirmation that includes access to our online first aid manual and assessment.

8 :
What is the difference between a one day course and a two day course? Is the qualification the same?

Answer :

Yes, the qualification is the same. A two day course is required when there is no pre-course learning and assessment. A one day course is available due to our course being streamlined to allow you to complete learning and assessment prior to attending your face to face training.

9 :
When do I pay for my first aid course? How do I pay for my first aid course?

Answer :

You are required to make a payment at the time of booking. This ensures you receive your Statement of Attainment on the day you complete your training. Our online booking and payment system is secure and you can pay with a Visa/MasterCard or PayPal account. We can also take payment over the phone. Large groups or businesses can be invoiced and payment made via EFT.

10 :
What happens if I canít make the first aid course I booked in for?

Answer :

Contact Immediate Response First Aid Training as soon as possible and we can rebook your first aid course to a date which better suits you. We understand that at times things may get out of control, life gets in the way and the date you first selected is now not going to work. Our refund/rebooking policy is simple. If you contact us 24 hours before your course there is no cost to change your date. Within 24 hours of your course there will be a charge of $20.00 to rebook. If you decide to cancel your course there will also be a cost of $20.00 to cover administration costs.

11 :
Does Immediate Response First Aid Training courses award me with continuing Professional Development (CPD)?

Answer :

Yes, you can gain Continuing Professional Development (CPD) points with Immediate Response First Aid Training. As a Registered Training Organisation all of our training courses are recognised by professional organisations to ensure you remain compliant at your workplace.

So, why wait?
Get in touch with Immediate Response First Aid for Certification courses and FREE on-site risk management assessment!

firstaid course online offers the information on this website,
inclusive of but not limited to text, images and other material, for informational purposes only.
This information should not be taken as advice or specific treatment recommendations; nor should it be used under any circumstances for diagnostic purposes.
You are encouraged to make any health-related decisions in consultation with your qualified health care provider.
Treatment results may vary from person to person.