For all questions relating to our collections, our distributors and our services, you are invited to get in touch with us by completing the online form. RESERVOIR Watch is committed to answering your query as quickly as possible.

RESERVOIR guarantees the proper functioning of this watch for a two-year period, starting from the purchase date written on the warranty card, completed and signed by an authorized retailer. Registering your watch on this website will allow you to benefit from an additional international year of warranty for a total of three-years.

For all watches purchased on-line, the delivery cost is free of charge. Additionnal delivery cost may occur for purchasing accessories only. Reservoir is committed in providing its customer with high standards products. Should you not be entirely satisfied by the product you have purchased, RESERVOIR provides you with the option to exchange or return the item by sending it back to us within 30 days from the moment the product is received.

The payment by Visa and MasterCard credit cards are accepted. Once an order is placed, a payment authorization is automatically carried out, as a mean to confirm the validity of the card and the availability of funds. Please note all transactions processed on our website are completely secure. Depending on your bank, your payment may require a 3D Secure verification.

Caring & After-Sales Service

You can clean the case of your watch as much as you want with a microfiber cloth. After swimming in seawater, it is recommended to rinse the case with clear water. The leather straps require a close care in order to preserve their beauty and suppleness. To know more The precision mechanism of RESERVOIR watches is particularly sophisticated due to the fine watchmaking complications. It is therefore highly recommended to refer to a certified RESERVOIR service center every 3 years for a regular maintenance and every 5 to 7 years for a complete revision of your watch.