IMPORTANT NOTICE: When the Windows SmartScreen is displayed upon installing the driver, please perform the following procedure:
1. Click [ More info ]
2. Click [ Run anyway ]
* Skip Step 1 If your PC is not connected to the internet.

We have confirmed that certain Mac models exhibit symptoms such as recording or playback not working properly. We are currently investigating this issue. Updated information regarding this can be found on this page.

We recommend users who operate one of the following Mac models not update to OS X Mavericks (10.9) at this time: