Director of Vendor Management

8 - 10 years experience •

INAP is seeking to hire an experienced Vendor Management Director to join our team. As the Director, you will be responsible for leading the Vendor Management Team who acts as the primary interface for with network vendors and carriers for the Company. Functions of the team include:

Identifying contacts at each carrier for sales/sales support roles, as well as securing and maintaining escalation lists for installation and repair activities.

Developing relationship with the all carrier account teams to provide INAP with lowest pricing solutions.

Working with legal to negotiate carrier/vendor contracts for orders and renewals, driving rates to the lowest possible for INAP.

Working with the sales and network teams on customer solutions to fit both customer and network requirements.

Placing orders with carriers as required, by interfacing with CMG for order placement and tracking. Tracking the installation of all orders and communicate due date changes to all parties in a timely fashion. Escalating with the carriers when necessary.

Ensuring CMG has all contract updates for system tracking.

Working with CMG to verify billing and identify any billing issues with carriers, including cancelation errors and order/install mistakes.

Developing and implementing programs to manage vendor performance, relationships and risks, and meet both internal and external audit and regulatory requirements.