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See how to turn on your phone.

See how to turn on your phone.

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1. Turn on your phone

Tap and hold On/Off until your phone is turned on.

2. Enter PIN

If you're asked to key in your PIN, do so and tap OK. The default PIN is 0000.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. Log on to My Account to get the PUK. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from Virgin Mobile.