Right-sized communications:

The perfect fit, today and tomorrow

Cloud voice services are a given for today’s modern business. But as your business grows, so do your communications needs. Simple requirements for basic Voice-over-IP service can quickly grow into unified communications, business collaboration and call center services in the cloud.

When you combine cloud voice and unified communications, you get an even wider array of capabilities that deliver measurable benefits in productivity, cost savings and IT efficiency. That’s why NetFortris communications solutions are right-sized to fit your enterprise today and tomorrow, no matter how much or how quickly it grows.

From simple VoIP service to cloud-based and standard, on-premise PBX, NetFortris has the perfect voice solution for your business needs, no matter how large or small an enterprise.

All our voice solutions provide features you expect, like 3-way calling, call hold and retrieve, transfers, caller ID and detailed call logs. But when you need more, there’s advanced call screening and routing, automated forwarding on a variety of conditions (busy, no answer, out of service), network-based call logs and more.

Connect, collaborate and improve the productivity of distributed workforces with always-on instant messaging, presence, group chat, feature-rich VoIP and conferencing. NetFortris UC connects users via desktop computers, iOS or Android smartphones and a variety of tablets. It is especially suited for growing enterprises that need to collaborate across multiple geographies and connection types.

Then, when you’re ready, NetFortris provides Business Collaboration, a state-of-the-art Unified Communications and Collaboration (UCC) solution, which includes

complete VoIP and UC functionality

desktop, screen, file, and application sharing

voice and video conferencing from desktops and mobile devices

integrated, all-in-one dashboard, right in your internet browser

NetFortris UCC options are flexible enough to meet the needs of the most demanding, dispersed and highly mobile workforces. Advanced features enable visual collaboration with coworkers or guests via standard browsers, smartphones and tablets with a single click-to-connect.

At the very core of call center solution is efficient handling of call volumes via automatic call distribution (ACD). NetFortris omni-channel Contact Center is flexible and sophisticated enough to handle any enterprise requirements. Whether a single branch or distributed, remote agents, NetFortris Contact Center will route each customer to the most qualified agent, for first call resolution.

NetFortris Unified Communications for Contact Centers breaks down the barriers between your agents and customers. As with all our solutions, UC for Call Centers can be customized to meet your specific contact center size and needs.