"A mixture of people who work hard and..."

The midwife that took my daughter to theatre and brought her back again, she was helpful and friendly and made us feel confident and secure. Thank you. The student midwife who worked so hard to get everything done and to make sure that women in her care were attended to.

What could be improved

A midwife on the ward who came over as very unfriendly. The supervision by the consultant aneesthetist over an SHO who made several errors. Postnatal care, eg let the women who are bottle feeding use the kettle - they don't abandon their brains because they have had a baby and don't leave people in gowns etc. Make sure that women have decent post-op care if they have a c/s. Certain midwives need to improve their attitude. My daughter was very upset that, although assured by the consultant anaesthetist that she would definitely get pain relief on time, she had to wait for a long time after requesting it before it was given.

Anything else?

I trained as a midwife quite a few years ago, and I was very disappointed at the care my daughter received post-op and within the theatre setting given what was done not that long ago. Somee appeared to have quite a lackadaisical attitude. However, there are some excellent midwives and students there, but there are also some who need to realise that they are providing a service and that there is no need to speak to people as if they have just crawled out from under a stone (midwife). It appears to be a question of luck as to whether you will get someone who really cares, or someone who just wants to get the day over and go home. I was shocked how downhill this place has gone.

Responses

Mid Cheshire Hospitals NHS Foundation Trust thanks you for taking the time to add your comments to this section of the NHS Choices website. Given the details listed in your posting, we have passed your
concerns to the Head of Maternity Services and will ensure your concerns highlighted to staff on the Unit.
If you would like to discuss your concerns further, or request an update on action taken since receiving your posting you can talk to our Patient Advice and Liaison Service in the strictest confidence. PALS acts independently when handling patient and family
concerns, liaising with staff, managers and, where appropriate, other
organisations. You can contact PALS by:
Calling into the PALS office in the main entrance reception area
at Leighton Hospital, Monday to Friday 9.00am - 5.00pm
Telephoning: 01270 612410 (24 Hour answer machine.)
Faxing: 01270 501646
Emailing: PALS@mcht.nhs.uk
Writing to: PALS, Leighton Hospital, Crewe, Cheshire, CW1 4QJ