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Testimonials

"Since we started using A Live Answer our after hours sales have more than doubled. Before using a telephone answering service we had no idea how much business we were missing. I recommend that you try their service; it’s a decision you’ll be glad you made."

"Thank you for the terrific service during the recent hurricane. Even though our own office lost electricity and phone lines your service was always there. We would have no other way to communicate with our patients during this time."

"Your company made getting our business off the ground a lot easier. A Live Answer ensures that we never miss a call and that we always get our messages. Our company would be lost without your services."

Telephone Answering Service you can Rely On

Can “service” adequately describe your current answering service? Are you able to leave your office each day confident that your answering service is handling each of your calls with accuracy and care?

“A Live Answer Inc. – The leader in providing live telephone answering services”

As a leader in the Telephone Answering Service industry dealing with a variety of demanding and complex accounts A Live Answer, Inc. understands the importance of accuracy, professionalism, and expediency. We strive each day to remain the Answering Service of choice for our clients.

Basing our values on selecting the right employees, training them to exceed our customers’ requirements and providing them with a culture that is focused on 100% customer satisfaction, our mission is to win the customer for life. Our answering service can handle service for companies of any size.

“Our live telephone answering service expertise spans several segments- Telephone Answering service for doctors, attorneys and more”

A Live Answer, Inc. answering service expertise includes Doctors, Attorneys, property management, HVAC - Heating Ventilation and Air Conditioning, apartment complexes, community help accounts, and many more. We are interested in developing long-term partnerships with our clients through active listening, dialogue, and continuous improvement.

In order to deliver the highest qualityTelephone Answering Services, first, our operators must pass a detailed selection and hiring process. After being hired they undergo an extensive and rigorous training program, enabling them to effectively manage your calls. After training they are repeatedly monitored and if necessary further training and coaching occur. Along with monitoring of operators, we use the most sophisticated and state of the art answering service equipment available. Phone Answering Services have changed quite a bit over the years, but A Live Answer Inc is still delivering old-fashioned high-quality service.

Why is our answering service different from other answering services?

We offer Owner Operated live telephone answering services

No Setup fees or contracts

Message delivery to Email or SMS TEXT

As you search for an answering service we know you have many options. Answering services come in many sizes offering a wide variety of pricing plans and most importantly each has a unique operational strategy.

“Our answering service includes telephone, email, and fax”

Answering service equipment has evolved from a telephone and paper message slips to a wide variety of state-of-the-art messaging equipment. Incredible features like SMS, email, fax, and patching are just some of the add-ons that our we have had the foresight to invest in. Our answering service system is equipped with every feature available in the answering service industry.

Partnering with an answering service can provide many benefits to your company. A Live Answer, Inc becomes an extension of your office and will handle your after-hours emergency phone calls. Our professional operators will answer the phone in your company name and offer to take a message that they will then forward to you based on your instructions. You have many options when choosing an answering service and you should select one that will allow you to tailor every aspect of your account. A Live Answer, Inc will custom design each process specifically for your business including separate dispatching instructions for each of your employees. Our answering service is also able to transfer your call directly to voice mail or connect the caller with you or another staff member. The answering service staff can text or the email the message to as many people as necessary.

Another feature that many clients are finding useful is Text with Reply. This service allows our customers to reply to each message to notify the answering servicethat the message has been received. If that reply message is not received we will escalate that call and contact you directly to make sure that the message has been received. This ensures that you will never miss another call or message. This is just another example of how we operate to provide the highest quality telephone answering service.

There are many reasons having an after hours answering service is good for your business. But selecting the wrong one can cost you and your business dearly. A Live Answer, Inc has a proven track record in continuously providing only the highest level of service to our clients. If you are in need of answering service or unhappy with the service you currently have please contact our experts today at A Live Answer, Inc.

“A Live Answer Inc. live telephone answering services- An answering service at a fair price”

Answering service is our core business; we do not service large campaigns, media response, order taking, or any other project that could impact the quality of service our existing clients receive. More information about our answering service strategy can be found on our about us page.

A Live Answer, Inc. delivers personalized telephone answering service at a fair price. Join our family of call center excellence and enjoy all features at a great price. We are confident that A Live Answer will be the last answering service you will ever need.