Description

REQUIREMENTSNBT Bank Mobile Banking is available to all NBT Online Banker and NBT Online Banker for Business customers. To use this App, customers must first register for Mobile Banking through their NBT Online Banker account. If you are not an NBT Online Banker customer and wish to enroll, visit nbtbank.com.

ABOUTNBT Bank is a full-service community bank providing personal banking, asset management and business services in upstate New York, northwestern Vermont, western Massachusetts and New Hampshire and Maine. NBT Bank and its parent company, NBT Bancorp Inc., are headquartered in Norwich, N.Y.

SECURITYWhen it comes to protecting your personal or business finances you can never be too careful.

For tips and additional information on how to use Mobile Banking safely and securely, visit: nbtbank.com/home/securitycenter.

Access to your personal or business accounts is available through use of this single NBT Bank Mobile Banking application. Access to your personal or business accounts is defined through your unique NBT Online Banker or NBT Online Banker for Business login ID. Only one Mobile Device may be registered to each of your NBT Online Banker or NBT Online Banker for Business login at any time. NBT Bank Mobile Banking is FREE to all NBT Bank Online Banker customers. Mobile Carrier standard data and message fees may apply.

The NBT Bank Mobile Banking app will only be supported on Apple iOS 6.0 or newer.

Use of the NBT Bank Mobile Banking app and any of its features demonstrates understanding and consent of the NBT Bank Mobile Disclaimer accessible within NBT Online Banker and NBT Online Banker for Business.

What's New in Version 3.0.0

· A new, more user-friendly design that allows you to quickly and easily conduct your banking.· The NBT Bank Mobile Banking mobile app is now optimized for use on an Apple® iPad.· Access to convenient NBT Bank services, including the ability to make a loan payment or open a personal banking account.· Access to additional account details, such as the interest rate on your account or loan and the amount and date of your next loan payment.· The option to remain logged in to Mobile Banking as you toggle between apps on your mobile device.· The ability to email or call Customer Service directly within the app.· Log in to Mobile Banking even faster by allowing the app to remember your username.

Screenshots

Customer Reviews

Ok when it works

by
Dana Bray

I like the updates but so far the app rarely works. It worked great the first time. Now it is never actually accurate to what my account online shows. Online it will show my deposits, but on the app it won't show the same activity/balance. I also have only been able to use mobile deposit once, and now it won't work. It's like the app got "stuck" and won't refresh. I also do not like that I have to answer a challenge question every time I log in...but maybe that's just because it isn't working correctly

Mobile Deposit doesn't work

by
Johhny J

The app is decent and an improvement over the previous version. I was excited for the convince of mobile deposit but it will not let me select the account to deposit to and therefore it doesn't work. I contacted customer service and a worker in their office tried it on their device with the same results. She said she would forward the problem to tech support. This was almost a month ago. I'm disappointed that an update hasn't been issued to fix the problem yet.

Horrible Service

by
Ee4213

Nbt and this app have what I can easily say is the worst service imaginable. If you happen to check your accounts in the middle of the night the app will not tell you an accurate amount which leaves the possibilities for them to charge you overdraft fees and anything else they can come up with. This is ridiculous from people we are leaving in charge of our funds. My advice is to stay away from this app and switch banks to receive a much friendlier and caring service.