Android 8.0 has started to roll out to Nexus and Pixel devices, but not everyone is happy with the update. The update has a bug that seems to cause the phone to disable mobile data prematurely on some carriers. There's already an extensive thread on the Google product forums, and a Googler has replied to say a fix is in the works.

This looks to be an issue related to zero-rating data for certain apps and services. Affected devices produce a notification informing the user that mobile data has run out, and they need to visit their carrier's website. This would be a helpful notification if data had actually run out, but the phone is misinterpreting the situation. Some carriers allow unlimited access to apps like WhatsApp. So, while you might have run through all your data, these apps should still work. However, the Pixel just shuts off data due to this bug. Some users also say the Pixel is shutting off data even when they should have more, which again might be related to zero-rating for certain apps.

Importantly, this is not triggered by the built-in data manager features. It has something to do with carrier features in countries like Honduras, Indonesia, and Romania. Fixing this is apparently a high priority, but there's no solution right now other than flashing back to an older build of Android.

Show me an update from any oem that doesn't have bugs. So if they're all going to have bugs anyway, I'd rather get them quicker. Why wait a year to get the same thing?

And if Samsung is so great at software, why do they still have issues with jank?

tim242

My S8 does not have a single bug, and Nougat on Google devices was riddled with them. Even if there are some bugs with the Oreo update on the S8, it won't be major ones like this.

Steve Wright

My Pixel doesn't have a single bug. So by your statistical analysis, you're a liar.

JohnyNoLegs

And so are you, Bluetooth is horrendous on my pixel xl, PIP restarts my phone, double tap to wake is a complete mess now with O

Robert Yancheson

Well then you have a defective phone send it back

JohnyNoLegs

I really doubt I could be so unlucky to have 3 defective phones in a row....

MadMartigan

Been there. Done that. First Android phone I owned actually. Samsung Fascinate - Headphone jack was busted on the first one, speakers all static on the second, and the screen was unresponsive on the third. Fourth one actually worked.

Man, that was ages ago...I think I still have it sitting in a drawer somewhere.

Steve Wright

My reply was for tim424 who appeared to suggest his S8 had no bugs even though other users had bugs on their S8s. Some individuals never have a problem with their phones, but that doesn't mean that there *aren't* problems with the phone. You prove my point. I'm sorry you're having problems and I'm sure it's a pain.

JohnyNoLegs

Just saying other phones have more bugs than S8. Pixel Reddit is full of issues. Compare that to S8 and it's night and day.

Rod

What about the smoothness bug?

MadMartigan

"My S8 does not have a single bug"

roflmao...

I thought you were trolling. Now I know you are. Nothing is Bug-Free - especially Samsung software. Have you seen their Tizen code?

Comedy Gold, man. Never stop.

tim242

Since when does the S8 run Tizen?

MadMartigan

Sure. Someone claims Samsung can't write bug-free code and uses their open source project Tizen as the most accessible example.

You? You apparently believe that means that person thinks Samsung put Tizen on the S8.

Maybe you should get a Tizen phone, I'm sure those have a lot less bugs and almost zero buggy apps ¯_(ツ)_/¯

NeverrKnowsBest

almost zero b̶u̶g̶g̶y̶ apps

FTFY

vzwuser76

So every single S8 owner enjoys the same bug free experience as you do? Their support forums must be ghost towns then. While I've been in the same position as you've been, having a device with no discernible bugs, I'm not arrogant enough to think my experience translates to every other single owner.

The fact is that every update that is put out by every OEM has some people complaining about bugs. Don't believe me, check the forums from the manufacturer, or the ones on Phandroid, Android Central, or XDA. There is no immaculate update or device, that's reality. Join the rest of us there, won't you?

Android_King

most bugs can be avoided by doing a factory reset after a major OS update.

I can tell most people do not do this. Don't complain if you don't do it. Any negative feedback will deemed harrassment and will not be tolerated!!!

vzwuser76

That's very true, but I've been pretty lucky as I've not had many bugs. But it doesn't change the fact that there are no updates that don't have some issues. Maybe it's a issue with an app that hasn't been updated by the dev and it causes an issue. Or maybe it's a configuration problem that's not playing nice with the new update. But coders and testers don't catch every single issue, especially the more complex an OS gets. And I'd bet that even though I haven't seen issues for the most part, it doesn't mean they're not there, it may just be with something I don't use often or at all.

"Any negative feedback will deemed harrassment and will not be tolerated!!!"

I hope you're being sarcastic with that statement. If it isn't, then you should know that negative critique and feedback is one of the ways we learn, unless all you want is someone to affirm whatever you say. If that's the case, when you are in fact wrong, you'll never know because no one will ever challenge your assertions.

whispy_snippet

What nonsense.

Just because the odd bug appears doesn't mean it's a "beta" or however else you want to label it. Bugs are an inevitable part of software progress and you'll regularly find them in apps, services, and competing phones like the iPhone. No one likes bugs, sure, but at least we know a quick fix is likely on the way - and if this were a phone from an OEM the fix could take much longer.

You can try to justify Samsung's lack of commitment to OS updates all you want.

Marcelo

If every single month a new bug appears and it affects a device over and over again, yes, it is running a beta software...

kwurk kwurk

I have a Pixel XL with Oreo and it doesn't exhibit any of these Oreo bugs that have been featured on AP.

MadMartigan

Well, that's one way to ratiojnalize delayed updates.

"Hey, a niche amount of users are experiencing issues. Whew. Good thing I have to wait several months!"

Sadly, those updates you get? They aren't perfect either. No OEM, including Google, is infallible. Wait all you want.

Robert Yancheson

Still better than the version you have

tim242

Ummm no.

Blink8533

It's ok to be jealous of the Pixel. Maybe Google will give you a fair price on a trade in for the new Pixel.

tim242

What? Hahaha I bought the S8 full retail. I am about to buy an iPhone X full retail. I would never buy a Pixel.

Blink8533

Might be a while cause I hear stock is low on OLED screens from SAMSUNG lol

SomeGuy112

Meh, the only reason you hear about Pixel problems so much is because Google has a open help forums for their products and anyone on the internet can view it and make articles about any issue they see.

Companies like Samsung don't have open forums like this, they keep all their products issues private between themselves and their customers, through email, phone and chat.

Leif Sikorski

There are also other forums where people report about issues so it's not like people wouldn't notice them when they exist. But when you look for example at the Bluetooth issues Google has for with nearly every major release it looks like Google just doesn't spend enough on testing.

What I'm wondering ... who does the testinig? Google? Or the partners who produce the devices? In the past it often looked like the "partnerships" for the Nexus devices haven't been a good deal for OEMs so it might still be the same.

SomeGuy112

The difference is that tech websites always
make a article about the Pixel issues found on that specific forum, especially it a Google employee responds.

It would be similar to tech websites making articles about a Galaxy S phone every time a Samsung representative responds back to a customers issue via Email, Chat and Phone but since all those conversations are through private channels, it's not possible.

Googles product forums just puts a huge magnifying glass on user reported issues and tech websites seem to love skimming through that forum to make articles out of issues found.

Sure, there are other forums where people discuss problems with their phones but tech website don't seem nearly as interested in those forums as they do with Googles official product forums.

Marcelo

Other companies making problematic smartphones doesn't automatically give Google a free pass to build problematic smartphones too... In other words, if others screw up you aren't entitled to screw up too...

JRomeo

just be happy that even the best smartphone company in the world is having the exact same problems, and someday (maybe), one of them will rise above and have fewer problematic smartphones than the rest.

SomeGuy112

Im not saying they get a free pass, but some people will always experience bugs and issues on smartphones, it's the nature of product lottery and software development.

I'm just pointing out that Pixels issues seem to be magnified in comparison to other phones because tech websites always make articles about every issue a user reports on that specific forum, especially if a Google employee responds.

All these articles sourced from this specific forum make it look like the Pixel is glitchy probomatic mess overall, when in reality it probably has a similar amount user reported issues as it's competiors.

Rod

This applies to iPhone users as well, no?

Max

Well I really enjoy it more than the laggy, ugly and not far from beta Samsung software, what can I tell you.

Robert Yancheson

It's not beta. What version do you have LOL

tim242

I think you missed the point : )

dcdttu

The massive battery drain I now have is pretty great, too. Thanks, Oreo!

Genisis

THIS! My Pixel would last 2 days easily, now, it will hardly last 12 hours. This so far is my only complaint with Oreo.

dcdttu

If it helps, I got mine back down to normal by doing the following:
1. Install latest Google Play Services from apkmirror (I did non-beta)
2. Uninstall top 5 battery-draining applications
3. Cleared all memory from Google Play Services (cache + memory)
4. Reinstalled those 5 apps

Not my phone is on par or better than it was on Nougat, but boy what a ride!

Steve Wright

Interesting, my Pixel ended its day last night at 10:00 with about 50% battery. That's about 20% points higher than before Oreo.

I had all the Nexus Devices until Nexus 4. Reading about bugs always kept me from upgrading... Camera battery drain, memory leaks, loosing data, Google is not particular fast to fix. The memory leak on the Nexus 10 was fixed after more than a year.. Now I'm a Samsung User.

Carl Bacchus

Hey Ryan Whitwam I actually had this problem with my pixel since dp3 and I fixed it by disabling the carrierdefaultapp.apk, if you need details to make a post hit me up I'll share my steps

pfmiller

So Oreo on Nexus Player is using up all the users data, and Oreo on the Pixel phones is not letting the data be used at all. I guess in the end it all averages out to no problem at all.

Bruce Wayne

Google users: Our Nexus Players are using too much data.

Google: Well, that's no good. *cuts off Pixel data* There all better.

jcopernicus

data ki

Richard Mircea

I have this problem on the nexus 6p.Romania.

dontsh00tmesanta

Is it a carrier dependant issue?

Bruce Wayne

What a surprise. Another crappy Google product having issues.

squiddy20

"but there's no solution right now other than flashing back to an older build of Android"

The Android 8 (Oreo) operating system is not ready for prime time. The Pixel community is filled with people from all over the world who have major problems with shortened battery life, poor bluetooth connections with headphones and cars, interrupted and dropped phone calls, and random bursts of static during calls or music playback.

Google needs to correct these issues or they will lose clients. I have a Pixel and it worked great on the Android 7.1.2 operating system but it was junk after I upgraded to Android 8. I complained to the Verizon store and they replaced the phone under warranty. The replacement is running Android 7.1.2 and it works fine.