2363852- What kind of attachment fields can be used in Candidate Profile and / or Application? - Recruiting Management

Symptom

What kind of attachment fields can be used in Candidate Profile and / or Application?

I would like to configure an attachment field in the Candidate Profile and populate the value onto Application, when the candidate applies for a job.

What field types are supported on the application?

Environment

Recruiting Management

Resolution

1. Supported field types on Candidate Profile and Application

Candidate Profile supports following attachment field types:

- Standard resume and coverLetter field definitions defined with the type "richText"

Resume and cover letter attachment fields always display regardless of configuration but should be explicitly configured anyway. Accepted file types for resume and cover letter uploads are Microsoft Word, PDF, HTML, PPT, XLS, CSV, image, and text. Media files, such as .wav and .mp3 are not supported. Any other files types are not supported.You cannot attach protected or secured .pdfs. Attempts to attach a secured .pdf produced the error message, An exception was encountered while uploading the Attachment.All attachments and candidate data are scanned for viruses by the SuccessFactors platform. If any viruses are found, the documents will not be sent to the server.Save text documents (.txt) with Unicode Encoding Type, not ANSI, or another type of encoding.

- multiattachmentselection fields

A field that can have multiple documents uploaded and attached. Acts as a mini library where all documents uploaded are stored for later reuse. This means that there is an additional check box next to all uploaded files and that checkbox must be selected to attach the document to the record.

Application supports following attachment field types:

- Standard resume and coverLetter field definitions defined with the type "richText"

- multiattachment: Indicates a field that can have multiple documents uploaded and attached to it. Multiattachment can only be used for recruiting users to upload attachments and can be made viewable to the candidae, however candidate cannot upload to a multiattachment field, multiattachmentselection needs to be used for candidate to upload documents

- multiattachmentselection:

A field that can have multiple documents uploaded and attached. Acts as a mini library where all documents uploaded are stored for later re-use without requiring they be uploaded again. Select the additional checkbox next to all uploaded files and to attach the document to the record. Most candidates will not be familiar with this field behavior so this field should not be used in a candidate-facing configuration. Documents uploaded to multiattachmentselection fields on the candidate profile will be automatically available in a field with the same field id on the application; the applicant can delete the attachment if desired.Once a document has been added to the field, it cannot be edited. For example, if a candidate attaches a document to this field, the recruiting user cannot edit the field, even if they have write permissions. If the field is empty and the recruiting user has write permissions, they can upload an attachment to the field, but once the field contains an attachment, it is no longer editable.

Recommendation:If the fields are configured identically, Candidate Profile content in multiattachmentselection fields can sync over to the Application in multiattachmentselection fields at the point when a recruiting user first views the Application. However, since the use of multiattachmentselection fields on the Application is not recommended, this is not a common configuration. Changes made to Application multiattachmentselection fields during the initial appliation are reflected on the Candidate Profile, but changes made to the application later during multi-stage applications will not sync back to the Candidate Profile.

NOTE: Field definitions for the multiattachmentselection type cannot contain an underscore!

2. How to configure an attachment field which will be copied into application?

There are basically three ways for configuration of attachment fields:

- You can configure a field only in the Candidate Profile and not in the Application - the documents attached in the Candidate profile won't be copied to the application;

- You can configure an attachment field in the Candidate Profile template and a multiattachmentselection field in the Application template using the same field definition id - in this scenario, the documents attached to the Candidate Profile will be copied into Application, when the candidate applies for a job;

- You can define the attachment field only in the Application template - the candidate will be allowed to attach documents only durin the application;