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Access Requirements

You must be faculty, staff, or an enrolled student at CSULB to access our research databases and use many of the library's services from off site. In addition, on-campus access to some services are restricted to CSULB faculty, staff, and enrolled students. If you are not currently enrolled or a current employee of CSULB, please review information about services and support for various groups.

Preferred Browsers and Settings

Supported Browsers

Typically the most recent versions of Chrome, Safari, Internet Explorer, or Firefox will work the best with library services.

Some of our resources may not function properly using earlier versions. If you are using these earliest versions and have any difficulties, please upgrade to the latest version.

Some of the research databases may be designed to work optimally with a specific browser or browser version. View the database's help for information specific to that database.

NOTE: Proprietary browsers offered by Internet Service Providers are NOT supported and do not work with the library's resources. Please download, install, and use one of the supported browsers noted above.

Browser Settings

Javascript must be enabled, cookies must be allowed. Check to see if your browser settings are correct here.

Bookmarks: We strongly recommend against the use of bookmarks ("favorites") for accessing the library's electronic resources. Vendors frequently make changes to URLs, use redirects at logon, and record session numbers which make the URL you may have bookmarked not function properly. Faculty: If you wish to provide a link to a specific library research database on your personal web page or BeachBoard course, please contact the Library Web Group for further assistance.

Pop-up Blockers

Pop-up blocking software needs to be disabled as pop-up windows are used in a number of our resources.

Security Software / Firewall Restrictions

Many ISPs provide "spam blocking" services. In order to assure that email messages from the Library are delivered to your email inbox, please make sure that to add @csulb.edu to your allowed senders list.

Many workplace networks operate behind a secure firewall that can prevent access to the library's electronic resources. We recommend that you contact the technical support people at your place of business and show them what you are trying to do and what happens. You may also want them to know that:

Authentication to use library's electronic resources is done via SSL and that to connect to the Library's ssl port port 80 is redirected to port 443.

In addition, internet security software on your computer can prevent access to the library's resources (e.g. Norton Internet Security (NIS), Norton Firewall, McAfee). Try turning this software off temporarily, to check if you are then able to access the Library's resources.