1. We are a success-oriented enterprising organization - active in
the marketplace and adept at managing risk.
2. We listen to our patrons' needs, overcome barriers to their
goals, and creatively support their programs.
3. We are guided by strong leadership and sound management
systems.
4. Our talented people-including analysts-thrive in a corporate
culture that places a premium on performance.
5. We never waver from our core values.

PERFORMANCE CULTURE

Our reputation is based on how the corporation and its members
have performed in meeting the needs of our clients. To achieve our
aspiration of becoming the leading company in our domain we must
meet and exceed industry performance benchmarks while remaining
true to our core values. Our performance culture is key to our
success. We make sure that people's roles are clear and that they
are held accountable for their actions- the corporation's
overarching goals and targets are parsed into more specific
business-unit or project-team goals and targets, which in turn are
parsed into the goals and targets.