Live Chat Support

If your web hosting service provider provides live chat support, you'll be able to talk to an agent live and find out helpful information or get an issue resolved timely. The key advantage of using chat rather than calling to talk to a live person is that you'll need only a computer with Internet connection, so you won't pay any rates in case you're in a different state or country. In addition, it is a lot easier to copy and paste information such as domain names, usernames or error messages i.e. details that are sometimes difficult to share with the other side over the phone. The live chat is also a faster way to contact your website hosting company's support crew in comparison to using a ticketing system. Last, but not least, when some issue requires some more time to be dealt with, you'll be able to do something different while you wait for assistance on the live chat, which means that you won't lose time - something that's not possible when you're on the phone.

As part of the support services that we supply for all of our Linux website hosting packages, we've live chat support which is online twenty-four seven, even on holidays. You're able to get in touch with us regardless of whether you already have an account or not, since we will support you with all sorts of things, ranging from providing you with general information regarding our services if you are not a client yet and you're considering to purchase one of the plans, to assisting you with creating an e-mail account in an e-mail client. Some issues are more complicated and time-consuming, so you will have to take advantage of the ticketing system which is integrated in our Hepsia hosting Control Panel, but we can save you time and assist you in real time on our live chat for quite a lot of things.

We have a live chat service that is accessible to all our future and current customers. In case you're looking for a new hosting account, you'll be able to chat in real time to one of our agents and get more info about our Linux semi-dedicated packages so that you can pick the perfect plan for your websites. In the event that you already have an account with us, we'll assist you in a very timely manner with billing, general and 1st level technicalissues. Even though in some cases you'll have to open a support ticket because there're troubles that cannot be resolved through a live chat, we will help you with various basic tasks, for example setting up an email account in an e-mail client or forwarding one domain to another. In this way, you'll enjoy timely assistance and you will save a long time.