Knowledge Base

Constant Guard Application may cause keyboard issues

Issue

We may experience our keyboard typing numbers instead of letters. An example would be ABCDEFGHIJK and the display shows 12345678901. Disabling services and start up items does not resolve the issue. We began to look at application, antivirus, or key loggers or identity applications. Should we experience this issue, we could try searching for a software named Constant Guard.

Constant Guard™ Protection Suite installs an additional application, GuardedID, which provides anti-key logging that makes some games inoperable and keystrokes render incorrectly. All you have to do is remove the GuardedID component to restore gaming and keyboard functionality. You may continue to use the Constant Guard Protection Suite with the GuardedID component removed.

2.

Resolution

To uninstall GuardedID, select the program in your computer’s Add / Remove program and follow the removal instructions:

Step 1: In Control Panel, select the Add or Remove Programs options.

Step 2: Select GuardedID from the list of installed programs.

Step 3:

Select Remove.

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