TripAdvisor Traveler Rating:

5.05Cleanliness

5.05Location

4.05Rooms

2.05Service

4.05SleepQuality

4.05Value

3.05

“Wasn't as nice as i expected”

Aug 13, 2013Kelly A, Brampton

Was welcomed with demands and requests i was not expecting. I provided a credit card and yet my ID was still photocopied even when i requested that it not be. As i am a victim of identity theft. I was told i had to pay a deposit which i was not aware of at the time of the reservation. this info should be relieved at the time the reservation was booked. So expensive and breakfast was terrible. Check out staff was amazing

Read management response to this review.

Management response from HospitalityMgr, Manager

I am sorry for the inconvenience you had. Nowadays most hotels do ask for deposits whether be credit card or cash or debit. However, please call me to discuss further. Thank youAzim Kassam905 528 3297
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