Position Responsibilities Internal Posting? Position Summary The Lead Academic Coach, within Tutoring and College Success (TCS), is the lead of a three-person team of academic coaches responsible for the Academic Coaching program at the University of Idaho. To result in overall increased student retention and graduation rates, the Academic Coaches provide individualized academic support to students (i.e. work with individuals on skills such as time management, critical thinking, reading, test preparation, test anxiety, note taking, metacognition, resource/service navigation, etc.); teach a College Success Strategies course; develop, market, and present workshops on academic success strategies; serve as a liaison with academic advisors and additional retention offices; and work interdependently within the TCS team, which also includes a Manager, Tutoring Coordinator, Supplemental Instruction Coordinator. The Lead Academic Coach has additional responsibilities in leading the communication and marketing of the Academic Coaching program as well as the program’s assessment and evaluation. All Academic Coaches will have specific populations and emphases including, but not limited to, working with students in STEM fields, student athletes, underrepresented students, and specific living groups. The Lead Academic Coach reports to the Tutoring and College Success Manager. Responsibilities Job Duty Function Provide individualized academic support to students by : Job Duties/Responsibilities – Regularly meeting with students for academic success coaching/consultation, resource referral and academic success plan development, with the goal of increasing student retention and graduation rates. Student meetings and success plans include specific strategies for the student to learn and practice such as time management, critical thinking, reading, test preparation, test anxiety, note taking, metacognition, resource/service navigation, etc. – Developing rapport and productive relationships with students by creating engaging educational materials and welcoming environments for students to grow and gain new skills. – Maintaining and documenting all contact with students resulting from standing appointments, phone, walk-ins, and email. – Working with academic colleges, academic advisors, and campus departments to deliver specialized student services for target populations. Job Duty Function Teach the College Success Strategies course by: Job Duties/Responsibilities -Designing an academic success strategies course curriculum with the Academic Coach team adhering to UI learning outcomes and mission in consultation with the TCS Manager, with the goal of increasing student retention and graduation rates. -Developing and implementing strategies aimed at increasing student engagement in the course. -Delivering the course content to students with the Academic Coach team. -Evaluating and grading students on their performance in the course. -Contributing to the course’s assessment plan to determine the course’s effectiveness. -Impeccably practicing ethical teaching conduct. Job Duty Function As an Academic Coach team, provide regular and by-request workshops on academic success strategies to the campus community by: Job Duties/Responsibilities -Performing a needs assessment on strategies and information students at UI would like/need/are lacking. -Developing workshop topics and content to deliver to UI students. -Determining the ideal venue, methods, and manner to deliver workshops. -Presenting workshops during the typical Monday through Friday, 8 AM to 5 PM work week as well as some presentations after hours and on weekends. -Contributing to the assessment plan pertaining to academic success workshops to determine their effectiveness. Job Duty Function Lead the Academic Coach team by: Job Duties/Responsibilities -Serving as the lead spokesperson for the Academic Coach team. -Developing and leading the Academic Coaching program’s marketing and communication plan to engage students in academic coaching. This includes communication with academic departments, student support/retention offices, student groups, students directly, and through social media platforms. -Leading the Academic Coaching program’s evaluation and assessment plan in collaboration with the TCS Manager. Job Duty Function Support the Academic Support & Access Programs by: Job Duties/Responsibilities – Actively participating in ASAP meetings, trainings, and orientations. – Maintaining networks on and off campus, and continuing professional development. – Actively participating in regional and national professional associations. – Providing excellent customer service to internal and external parties. -Helping to maintain and promote social media outlets; – Supporting cross-area work efforts during recruitment and retention events activities, which may include work after hours and on weekends. -Completing other duties as assigned by ASAP Director or TCS Manager.

Requirements

Position Qualifications Minimum Qualifications Education: Bachelor’s degree Experience: A minimum of two years experience in academic support at the post-secondary level or related field working with diverse students. Knowledge of: • Theories, models and practices of college learning, academic success strategies (study skills, time management, organization, test taking, note taking, etc.); • Typical barriers and resources needed for at-risk students to become successful. Skills: • Excellent interpersonal and communication skills including tact, diplomacy and presentation skills for small and large groups; • Effectively using organizational and planning skills with attention to detail and follow through; • Maintaining confidentiality of work related information and materials; • Demonstrated excellent written and oral communication skills; • Demonstrated understanding of academic coaching and quality assurance needs; • Demonstrated proficiency using Microsoft Office and general computer software and research skills. Preferred Qualifications Education: • Bachelor’s degree in education, psychology, social work •Master’s degree in related field such as counseling, education, adult education, educational leadership, higher-education administration, etc. Experience: •Working collaboratively, as well as independently; •Experience with academic coaching or similar type of college level academic support models; •Three years or more experience teaching at the college level, preferably with academically at-risk college students; • Experience developing procedures • Identifying, assessing, developing, promoting, and presenting programs • Experience managing a caseload and case files. • Experience with Blackboard/BbLearn or other online learning management system. Knowledge of: • Developmental education and First Year Experience literature.

Starting Date & Posting Dates

Posting Date: 01/19/2017 Open Until Filled Applications submitted before February 8, 2017 will be given first priority.

The position is posted on line at: https://jobs.niu.edu/JobDetail.cfm?Job=61688 RESPONSIBILITIES: The Assistant Director of ACCESS for Pal Tutoring Services is a 12-month full-time position. The position independently administers the peer tutoring program for all NIU undergraduate students, targeting sub-populations of students indicated at-risk. Duties include but are not limited to: Selecting, interviewing, hiring and training 80 to 90 peer tutors and 10 to 12 tutoring center peer supervisors each academic year. This individual oversees payroll and monitoring payroll budgets; developing (in collaboration with academic units and other departments) specialized support services as needed; and overseeing all functions of several drop-in tutoring centers and appointment-based tutoring. The program delivers services to approximately 1500 to 2000 students per year. Scheduled work hours are 8-4:30 M-F, Working hours vary to include a few evening and weekend hours to monitor tutoring centers and support programming. Starting Salary commensurate with education and experience plus benefits (Click here for employment benefit information). REQUIRED SKILLS • Master’s degree with an emphasis on education. • Three years prior experience in administration, supervision and training in tutoring, Supplemental Instruction, or another learning assistance type program. • Demonstrated interest in and ability to motivate and enhance development of a large group of student employees. • Strong organizational and management skills to carry out policies and procedures necessary to operate the tutoring program. • Experience in the development and delivery of training for tutors as well as professional development opportunities for the student employees. • Experience and sensitivity in working with a very diverse student population including minority, at-risk and students with disabilities. • Experience with spreadsheet software and payroll management. • Ability to develop basic program assessment model. Familiarity with collecting and analyzing statistics. • Strong writing and general communication skills, ability to compose correspondence and reports. Confident with doing presentations and workshops for student and faculty groups. This is a security-sensitive position. Before any offer of employment is made, the University will conduct a pre-employment criminal background investigation, which includes a criminal background check. PREFERRED SKILLS • Professional development in the area of academic services demonstrated by coursework, experience and/or participation in professional organizations such as the College Reading and Learning Association, National College Learning Center Association, National Association for Developmental Education or the National Tutoring Association. • Experience with PeopleSoft Student System and other institutional data gathering software such as EAB, SSC or GradesFirst. • Experience in writing the CRLA Tutor Training re-application. • Ability to develop retention-based program assessment, use of student learning outcomes for assessment and data collection. Ability to read and write about statistical findings. • Ability and vision to manage growth and change in a program. • Maturity, self-confidence, organizational skills and a good sense of humor.

Requirements

REQUIRED SKILLS • Master’s degree with an emphasis on education. • Three years prior experience in administration, supervision and training in tutoring, Supplemental Instruction, or another learning assistance type program. • Demonstrated interest in and ability to motivate and enhance development of a large group of student employees. • Strong organizational and management skills to carry out policies and procedures necessary to operate the tutoring program. • Experience in the development and delivery of training for tutors as well as professional development opportunities for the student employees. • Experience and sensitivity in working with a very diverse student population including minority, at-risk and students with disabilities. • Experience with spreadsheet software and payroll management. • Ability to develop basic program assessment model. Familiarity with collecting and analyzing statistics. • Strong writing and general communication skills, ability to compose correspondence and reports. Confident with doing presentations and workshops for student and faculty groups. This is a security-sensitive position. Before any offer of employment is made, the University will conduct a pre-employment criminal background investigation, which includes a criminal background check.

Starting Date & Posting Dates

Starting Date To Be Determined. Posting October 20 to November 21, 2016

Submit the Following Information:

MATERIALS Application form: http://www.hr.niu.edu/hrs/resources/forms_docs/downloads/3300-CivilServiceApplicationInformation.pdf Applications containing employment information from your first job through your current position, a letter of application, a detailed resume (application letter and resume should speak to the required/preferred qualifications and include your e-mail address), a list of 3 current references, a copy of your college/university transcripts, and DD214 if applicable, must be received in Human Resource Services by 4:30 p.m. on November 21, 2016. Incomplete applications will not be considered. Current NIU employees need to complete a “Civil Service Request to Test” form (click here) and submit it along with the above noted documents to Human Resource Services by 4:30 p.m. on November 21, 2016. NOTE: ANY APPLICANT WHO FAILS TO SUBMIT A DETAILED RESUME OF EXPERIENCE WILL NOT BE CONSIDERED. IMPORTANT INFORMATION: If you have previously submitted a Civil Service application and wish to apply for this position, please phone 815-753-6000, otherwise, completed applications and supporting documents should be mailed or delivered to Human Resource Services at 1515 W. Lincoln Highway, DeKalb, IL 60115 or faxed to 815-753-2335. Please note that for security purposes, applications, Civil Service Request to Test forms and supporting documents that are e-mailed are not accepted at this time. NOTE: You will receive a score that is calculated from your education and experience and your name will be placed on the active employment register by the score. After the application deadline, the names of the top three scores will be referred to the department for interviewing. Once this position has been filled, all names will be removed from the employment register in accordance with SUCSS rule 250.60h10. Northern Illinois University is an Equal Opportunity/Affirmative Action Institution