[Tutorial] How to fix applications working with Wi-Fi alone but not Mobile Networks on HIOS

If your Android phone runs on Tecno HIOS and some apps only connect to the internet when you use Wi-Fi but not when you use Mobile Networks e.g 4G, 3G, 2G then you should check that your APN under Settings > More > Cellular Networks is correct. Also that background data under Settings > Data usage isn't restricted. If the issue persists then head on to HI Manager

Steps to fix applications not working with mobile data on HIOS

In Hi Manager, tap Data traffic management

Tap Network management

Tick the affected app(s) to allow them connect to the internet on mobile networks

Quick links

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