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Privacy Statement

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

What information we collect about you

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, telephone number, physical address or email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

Information use

We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information.

If you choose to complete and submit our contact form and provide personally identifying information (typically your name and email address), this data is stored on this site, which is hosted on a secure server, with an SSL certificate.

Site visits tracking

Like most websites, this site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.

Cookies

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site orpage. The cookie will help the website, or another website, to recognise your device the next time you visit.

Using cookies helps us to provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.

Disclosing information

We do not disclose any personal information obtained about you from this web site to third parties for commercial purposes. However, we may use the information to keep in contact with you and inform you of developments associated with our activities. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this web site to any third party, it would only be with your knowledge and consent.

Third party data processors

We use several third parties to process personal data on our behalf. These third parties have been carefully chosen and, to the best of our belief and understanding, all of them comply with current legislation. Both third parties are based in the USA and are EU-U.S Privacy Shield compliant.

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Data breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Data controller

Changes to this policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the web site to ensure that it still meets with your approval.

Contacting us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please complete our contact form. You can also correct any factual errors in this information or request we remove your details from any list under our control.

This privacy policy was last updated on 25 May 2018.

YOUR RIGHTS CONCERNING PERSONAL DATA

You have certain rights regarding how we use and keep your data. These rights are:

• To be provided with a copy of the data held, along with how that data was collected, the purpose of processing and the categories of recipients of that data (Right of Access)

• To request NNN correct incomplete or inaccurate data held about you or, where this is not possible, allow you to supplement the data (Right of Rectification)

• To have, in certain circumstances, your personal data deleted without undue delay (Right of Erasure – more commonly known as the “Right to be forgotten”)

• In some circumstances to request NNN ‘restrict’ the processing of your personal data such that processing may only be subject to tight restrictions (Right to Restriction)

• To require NNN to “transport” certain personal data to another replacement Data Controller. This is data that you have provided to NNN and which are processed based on your consent or in the performance of a contract and which is processed by automated means (Right to Portability)

• To object to any processing based on any legitimate or public interest carried out by NNN, including any profiling based on that data (Right to Object)

You can exercise the above rights by contacting us via this website.

Contact us

Email

Email us with your questions or ask us to call you back at a convenient time.