Job Description

Are you an experienced change and stakeholder manager who is looking for you next opportunity in QLD State Government?

Please see more details on the role below:

Key skills required to successfully fulfil this role are:

• Lead and undertake change and communication activities for a complex program of work• Solid understanding of how people go through a change and the change process.• Experience and knowledge of change management and communications principles, methodologies and tools• Exceptional communication skills, both written and verbal• Excellent active listening skills• Ability to, and assist other to, clearly articulate messages to a variety of audiences• Ability to establish and maintain strong relationships• Ability to influence others and move toward a common vision or goal• Flexible and adaptable; able to work in ambiguous situations• Resilient and tenacious with a propensity to persevere• Forward looking with a holistic approach• Organized with a natural inclination for planning strategy and tactics• Problem solving and root cause identification skills• Able to work effectively at all levels in an organization• Must be a team player and able to work collaboratively with and through others• Familiarity with project management approaches, tools and phases of the project lifecycle• Experience with large-scale organizational change efforts• Self-motivated.

Key Responsibilities:

• Using a structured methodology, identify, organise, develop and supervise change management an communications activities, procedural, cultural and behavioral, that supports the adoption of business processes and technology changes required by the project.• Build rapport to establish productive, effective and positive working relationships with people at all organizational levels within the department.• Establish and maintain positive relationships with internal and external stakeholders, to ensure program success.• Proactively support the identification and management of anticipated resistance.• Prepare and deliver a range of communications to internal and external stakeholders to ensure effective stakeholder engagement and communications. • Support training efforts through providing input, documenting requirements and supporting the design and delivery of training programs.• Support organisational design and definition of roles and responsibilities in the impacted business units.• Identify and integrate, in consultation with the Project Director, change activities into the project’s plan and schedule.• Create actionable deliverables for the key change domains – communications, sponsorship, coaching, training and resistance.• Proactively identify, analyze and prepare risk mitigation tactics that related to the people side of the project/ change.• Proactively identify, track and report on change management and communications issues.• Acting in accordance with the legislative framework and Code of Conduct, you will model ethical behavior and consistently apply those ethical standards to yourself and others.• Effectively lead the change management and communications aspects of project delivery to successfully deliver a comprehensive change management approach