Posts [ 3 ]

Topic: No/Slow Response From Web Server

Hi,

I am facing a weird situation for my client server. Sometimes user will not able access to my rails application or my rails application response very slow. But this situation is never happen on my own server.

I suspect it is due to network traffic but my client server did not turn on any firewall or any restriction on the server.Due to I lack of knowledge of networking, so I have no clue how should it identify whether it is network traffic issue.

When I just try to access to my app's login page, the page will keep loading and I can't find any log of app.But I try to ping to the client server, it seems no problem.

Maybe here it is not the right place for this topic. But I hope someone can give me some clues how should I troubleshoot this.

Problems:1) Web Server did not perform load balancing correctly - When the web server (access via URL) is slow, I tried to access the App server via direct IP with port and the speed is normal. - Currently still no solution on this.