Gift Card Terms & Conditions

Terms of use of The Sussex Exchange Gift Cards and Gift Letters

The Sussex Exchange reserves the right to update and change the terms and conditions of our The Sussex Exchange gift cards and gift letters at any time. This does not affect your legal rights. Purchase and use of The Sussex Exchange gift card and gift letters constitutes acceptance of our Terms and Conditions and we therefore recommend you read them carefully. The Sussex Exchange gift cards and gift letters remain the property of The Sussex Exchange who maintains the right to cancel the card or letter in situations where it is deemed necessary to do so.

The value of The Sussex Exchange gift card can be redeemed online at cinema.thesussexexchange.co.uk or in person at The Sussex Exchange. The Sussex Exchange gift letters can only be redeemed in person at The Sussex Exchange.

The gift card or gift letter balance cannot be exchanged for cash or redeemed against the purchase of another card.

Validity

Your gift card / gift letter is valid for a period of 12 months from the date of activation, after which any remaining balance will be removed, and the card/letter will become invalid and no longer available for use.

Lost/ Stolen/ Damaged

In cases where The Sussex Exchange gift card is lost or stolen, The Sussex Exchange is unable to replace or reimburse the remaining balance on a card. The Sussex Exchange cannot be held responsible for the any balance lost on The Sussex Exchange gift card as a result of theft or fraud.

All gift cards have a unique number on the front of the card which is required for online purchases. All gift letters have a unique reference number. The Sussex Exchange cannot be held responsible for any unauthorised use where the card number and/ or unique number have become known to another party.

Should your gift card / letter become damaged, The Sussex Exchange will not be able to replace the card or letter.

Governing Law and Jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.