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I mentioned this on another thread: the backup sensors are disabled when you have a trailer connected. You should be able to connect a dummy load on the trailer plug to permanently disable the sensors. But this will require some wiring and testing to determine how much load (resistor size) is needed. You will also have to simulate all lights and and turn signals to avoid a burned out bulb message.
This is may be too complicated, but it will work.

The latch and lock are both controlled by the body control module BCM. There is a motor in the latch that may be bad. The "lock" appears to be logic in the BCM that knows when to send voltage to the motor. You can check for voltage but you need the wiring diagram, pin outs and some electrical knowledge. Otherwise, try replacing the latch motor. If power is not getting to the motor, the switch on the lift gate may be bad (pushing the latch pulls the voltage to GND and the BCM responds). Hopefully the BCM is OK.
Let me know if you want the wiring diagram.

GBL,
I think the Helm version is slightly better. I can tell mine (factory-manual version) has undergone some type of format conversion because there is a slight resolution loss compared to the Helm version. This is not a problem and I am satisfied with the factory-manual version but knowing the difference, I probably would have bought the Helm.

Welcome and congratulations on your purchase. The 1.6L SWB is indeed rare. I joke that there are probably only 10 of us in California. It is a great little engine and the mileage is impressive for a mini van.
Check out the handful of posts for performance and aesthetic upgrades to this vehicle. I added the Flowmaster Turbo Transformer and it works great. Simple to install and does not cause any fault codes and will pass all emissions checks. You will have to quickly learn how to handle the torque steer when the turbo kicks in : )
Ford discontinued the 1.6L TC in 2016. But fortunately the 1.6L was popular in the Ford Focus so parts should not be that scarce. The rarity of our vehicle is confusing. When I ordered mine in 2016 the dealer (in Oklahoma) ordered another with similar specs and they sold it immediately (before it was even received!). Maybe the SWB wagon defies the American habit of buying the largest vehicle available?

I bought this for my Gen 2 TC. It is one, big PDF file. Works good enough. Hyperlinks and some electrical connector info not there, but it is very useful.
https://www.factory-manuals.com/ford-transit/-connect&28&164

Is the windshield made by Ford (it will have the logo)? If so, how can it be wrong (a question for the dealer).
My 2016 XLT has a rain sensor sensitivity adjustment knob on the right stalk.
Go to the Ford ETIS website and get the factory configuration for your TC based on the VIN.

The FOB has a transmitter that allows the vehicle start. Leaving a fob inside will allow the van to be started by punching the ignition or other criminal means. I want to hide a key under the body but need to find a way to block the disable/enable signal.