Average hours of training per year per employee by gender, and by employee category.

—

Additional

LA11.

Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.

P16–17, Web, Annual Report 2010

Additional

LA12.

Percentage of employees receiving regular performance and career development reviews by gender.

—

Diversity and Equal Opportunity

Core

LA13.

Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity.

—

Equal Renumeration for Women and Men

Core

LA14.

Ratio of basic salary and renumeration of women to men by employee category, by significant locations of operation.

—

Human Rights Performance Indicators

Page

Investment and Procurement Practices

Core

HR1.

Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening.

Not applicable

Core

HR2.

Percentage of significant suppliers, contractors and other business partners that have undergone human rights screening, and actions taken.

—

Core

HR3.

Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained,.

P13

Non-discrimination

Core

HR4.

Total number of incidents of discrimination and corrective actions taken.

—

Freedom of Association and Collective Bargaining

Core

HR5.

Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights.

Not applicable

Child Labor

Core

HR6.

Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor.

Not applicable / BCG

Forced and Compulsory Labor

Core

HR7.

Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor.

Not applicable / BCG

Security Practices

Additional

HR8.

Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations.

—

Indigenous Rights

Additional

HR9.

Total number of incidents of violations involving rights of indigenous people and actions taken.

Not applicable

Assessment

Core

HR10.

Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments.

—

Remediation

Core

HR11.

Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms.

—

Society Performance Indicators

Page

Local Community

Core

SO1.

Percentage of operations with implemented local community engagement, impact assessments, and development programs.

—

Core

SO9.

Operations with significant potential or actual negative impacts on local communities.

Not applicable

Core

SO10.

Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities.

P19

Corruption

Core

SO2.

Percentage and total number of business units analyzed for risks related to corruption.

P10–11

Core

SO3.

Percentage of employees trained in organization’s anti-corruption policies and procedures.

P13, P19

Core

SO4.

Actions taken in response to incidents of corruption.

—

Public Policy

Core

SO5.

Public policy positions and participation in public policy development and lobbying.

—

Additional

SO6.

Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.

Not applicable

Anti-Competitive Behavior

Additional

SO7.

Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes.

Not applicable

Compliance

Core

SO8.

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.

Not applicable

Product Responsibility Performance Indicators

Page

Customer Health and Safety

Core

PR1.

Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.

P20–21, P26

Additional

PR2.

Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.

—

Product and Service Labeling

Core

PR3.

Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.

CSR & Annual Report 2012

Additional

PR4.

Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.