Reputations are not built overnight. Don't be impressed by a few old reviews which
may not be representative. Referenceline recommends that you look for a track record
of ratings and reviews in at least 9 of the last 12 months.

Reviews that match your Budget

See if this business has the experience to match your needs. This chart shows the
value of the reviews received by Referenceline, so you can see if they generally
handle the size of budget you have in mind.

SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?

Sellers: Buyer services

No

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing (including email)?

Sellers: Marketing

No

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer
Review

"I would and already have recommended this company to others. I was not aware of ombudsman membership. However, I did not ask about this nor did I actively look for evidence on paperwork. Excellent service all areas of the business."