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All current licenses for ewido anti-spyware 4.0 will continue to be valid, and users can change over to the new AVG Anti-Spyware 7.5 for free.

Double click the avgas-setup file to begin installation and follow the prompts.
When the program has been installed, and you click the Finish button, AVG A-S will open.

Updating AVG Anti-Spyware:

By default AVG A-S is configured to update automatically so, if you have an active internet connection, it should do so following installation. If you are unsure whether or not it has done so, do the following:

Click the Update icon at the top and under "Manual Update" - click the Start update button.

Either AVG A-S will update or inform you that no update was available.

If you cannot access the internet with the infected PC, or you are having problems updating, you can download the signatures file from here.Once you have installed AVG A-S, double click ewido-signatures-full-current.exe to update it.

Disabling the Resident Shield:

By default the Resident Shield is active but as it may interfere with the process of cleaning your PC, it will need to be disabled.(When the PC has been cleaned you can activate the shield again, if you wish.)

Click the Shield icon at the top and under "Resident shield is..." - click active.

This should now change to inactive.

Changing Recommended Actions

Click the Scanner icon at the top and then click the Settings Tab.

Under "How to act?" click Recommended actions and select "Quarantine" from the menu.

You can now close AVG A-S.

AVG A-S is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG A-S will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.Should you wish to benefit from the real-time protection, you will need to upgrade the program. To do this, simply open it and click on the Buy now button.

2) You will need to know how to boot into Safe Mode.Instructions can be found here.

3) You will need to set Windows to show All Hidden Files and Folders.Instructions can be found here.** These files are hidden to stop you accidentally removing something important. It is advisable to hide them again after fixing your computer. **

4) Log off from the internet and disconnect your modem cable for the duration of the fix.

Removal

1) Boot into Safe Mode.

2) Navigate to the C:\Windows\Temp folder and delete all the files that you find there.Do this for all Usernames.

3) Navigate to C:\Documents and Settings\Username\Local Settings\Temp and delete all the files that you find there.Do this for all Usernames.

4) Go to Start > Control Panel > Internet Options and under Temporary Internet files, click on Delete Files...Check the box to the left of 'Delete all offline content' and then click on OK.

5) Ensure that ALL open Windows / Programs / Folders are closed and then run AVG A-S.

If it is not already selected, click the Scanner icon at the top and then select the Scan Tab.

Click "Complete System Scan"

While the scan is in progress the PC should be left otherwise idle - so if you fancy a cuppa, now's the time to put the kettle on!

When the scan has completed, any threats that AVG A-S has detected will be displayed.

Click the Apply all actions button at the bottom.

When AVG A-S has finished, it will display the message "All actions have been applied".

Saving a report:

Click the Save Report button at the bottom left and the "Reports" window will open.

The content of the scan report will be displayed in the right hand pane and a copy will be automatically saved as Report-Scan-date-time.txt into the C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports folder.

You will need to post a copy of this report into your next reply, so if it is more convenient, you can save another copy of this report elsewhere:Click the Save report as button and select a destination by clicking the down arrow to the right of the Save in: text box and then click Save.

Close AVG A-S.

6) Boot into Normal Mode.

Post a new HJT log (run in Normal Mode), the AVG A-S log AND a description of how your PC is running.Also, run HJT:

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