I have the issue, whereby my remote sites, connect, but then show offline, and never reconnect, when i log in to the remote site, and have a look at the config, it's defaulted back to port 443, instead of port 9676, any ideas? i do not want to change the SW port to 443, as i have something else listening on that port....

Thanks for sending those in Alan. Please check your email as I have sent you a response. I didn't want to post it up here as it potentially contains sensitive info. Just so everyone is aware, it looks like the sites are not able to communicate bidirectionally. Alan will have to confirm, though.

Can you please post screenshots of what you are seeing? Maybe a before and after with annotation of the error. I am trying to reproduce it and do not seem to be able to. Maybe the problem is that I don't understand the issue well enough.

HJmm, Very odd, i have just gone in to obtain screenshots, and now it is remembering the correct port... However, the remote sites are not updating, until i login to the remote collector and push save to re-apply the settings, then the remote site checks in, but does not ever reconnect...

Thanks for sending those in Alan. Please check your email as I have sent you a response. I didn't want to post it up here as it potentially contains sensitive info. Just so everyone is aware, it looks like the sites are not able to communicate bidirectionally. Alan will have to confirm, though.