2. A complete set of tender document may be procured from following address duringworking days of the Bank. Alternatively Tender Document may also be downloadedfrom Bank’s website.

3. The details of the tender are given below:

Tender Reference

CO:DIT:PUR:2010-11:98

Date of commencement of tender

05.01.2011

Pre-bid Meeting with vendors

14.01.2011 at 15.00 Hrs.

Last Date and Time for submission ofEligibility bids

04.02.2011 at 15.00 Hrs.

Date of opening of Eligibility bids

04.02.2011 at 15.15 Hrs.

Address for Pre-bid Meeting andCommunication

Central Bank of India, DIT(ATM), 1st

Floor, Plot No. 26, Sector 11, CBDBelapur, Navi Mumbai–

400614.

Contact Telephone Numbers

Phone : 022-67123669

Fax Numbers

Fax : 022-27576378

E-mail address

purcppco@centralbank.co.in

Website address

www.centralbankofindia.co.in

4.

Pre-bid meeting with vendors whoshall be held on the date and time mentionedherein above atCentral Bank of India, DIT(ATM), 1st

Floor, Plot No. 26,Sector 11, CBD Belapur, Navi Mumbai–

400614.

Vendors need to submittheir queries at least two days before Pre-bid meeting to enable bank to reply thesame during pre-bid meeting.

5. Eligibility Bids will be opened after the closing time.

7. Terms and Conditions, Eligibility Criteria and specification of the products aredescribed in the tender document and its Annexures.

Dy. General Manager-DIT

Central Bank Of India

Expression of Interest for procurement 1000 Rural ATMs

Tender No.CO:DIT:PUR:2010-11:98

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1. Introduction

Central Bank of India was established as the first fully Swadeshi Bank by Sir Sorabh jiPochkhanwala in 1911. Today Central bank of India is a leading public sectorundertaking listed in BSE / NSE. For more information please visitwww.centralbankofindia.co.in.

The Bank has a network of3647

branches and 182 extension counters, all under Corebanking Solution ‘B@ncs24’ from Tata Consultancy Services Limited, spread across thelength and breadth of the country with presence in all the States and 4 Union Territories.The Bank also has specialized branches catering to the specific needs of Retail customers,Industrial units, corporate clients, Forex dealers, Exporters and Importers, Small ScaleIndustries and Agricultural sector.

Central Bank of India plans to put in place 1000 Low Cost Rural ATMs under fullyoutsourced model, in phased manner, with the following capabilities:

o

Should be able to operate without Air Conditioning

o

Should be sturdy enough to operate in hot, humid and dusty conditions withoutproblems

o

Should run on Solar Power with Backup

o

Should have the capability to handle two denomination notes with two currencycassettes

o

Should be capable of interfacing with the present ATM Switch 'Electracard' fromOpus and other major switches

o

Should be capable of supporting both PIN based and Biometric authentication.

o

Should be capable of providing Voice recognition for illiterate customers

o

Should have a transaction amount announcement feature

o

Should ask for thumb impression after announcement of amount

o

Should have adequate security

o

Should have suitable user friendly features

Bank requires low cost ATMs with capabilities to withstand rugged rural conditions atthe same time having the basic features and securities required for trouble free ATMoperations, on a fully outsourced model wherein payment will be made on pertransaction rate basis.

Central Bank Of India

Expression of Interest for procurement 1000 Rural ATMs

Tender No.CO:DIT:PUR:2010-11:98

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Requirements detailed above are indicative and not exhaustive.

3. Scope of Work

The selected vendor would be expected to work in close coordination with the Bank in

order to implement Rural ATMs with features as stated above. The scope is as under:

1.

This process is based onoutsourced model

on transaction basis. Theownership of machinery and site will remain with the bidder and thepayments shall be made for successful financial and non-financialtransactions by the cardholder for the proposed ATMs.

2.

The Bank has in place an ATM switch that has capacity to cater to 3000 ATMs.The Bank will continue to have switching for all ATMs including thoseproposed under this process, through Bank’s own switch.

3.

The scope of the work will include,

3.1.

Site selection in consultation with the Bank. Site erection, (including civil,interior, electrical, connectivity and air conditioning to be done bybidder).

3.2.

Ensuring the compliance of ATMs to statutory,RBI/VISA/MASTERCARD and all other requirements, from time totime, at no extra cost.

3.3.

The bidder will do site identification, enter into and document the leaseagreement/ownership for the site where new ATMs are proposed to beinstalled

will be by the bidder.

3.4.

Rent, Electricity and taxes and lease deed expenses to be paid by bidder.

3.5.

Obtaining all statutory approvals from the landlords and municipal andconcerned authorities.

3.6.

Installation of ATM and its connectivity to the SWITCH, installation ofUPS and air conditioners, fixtures and fittings specified.

3.7.

Cash loading, cash optimization as per requirements of Bank and cashforecasting.

3.8.

Providing First level Maintenance, Second level maintenance, EJ Pullingand integration of Bank-Switch and

ATMs through an appropriateinterface at no extra cost to the Bank.

3.9.

Reconciliation of transactions. Providing accounting related data andreports. Only outstanding transaction to be given to the branches forfinal rectification.

3.10 The successful bidder will handle the AMC arrangements of the existingATMs which are out of warranty / currency of the earlier contractwith DSPL.

3.11 Providing and Managing network of proposed 1000 ATMs.

Providing a real time, online remote monitoring tool at Bank’s site

or sitespecified by the Bank for observing the health of proposed ATMs.

Central Bank Of India

Expression of Interest for procurement 1000 Rural ATMs

Tender No.CO:DIT:PUR:2010-11:98

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3.12 The ATMs should be UL 291 Level 1 Compliant.

3.13 Providing comprehensive Biometric module in the ATMs as per Bank’srequirement, and relevant software solution/interface with the existingswitch through a Biometric authentication server. The end to end solution forBiometric ATM interface shall be provided by the vendor at their cost.

3.14 Cash EOD on a daily basis.

3.15 Participating vendors will be required to undertake Proof of Concept(POC) for One ATM at an identified site for a period of one month.

4.Qualification Criteria

1.

The qualification for selecting a bidder will primarily depend upon the levelof expertise and experience, capacity and capability of the Bidder toundertake a successful installation, integration and commissioning of ATMdelivery channel for the customers of the Bank. The qualification criteria foreligibility of the bidder to participate in the tendering process shall be asunder:

2.

Eligibility Criteria

The bidder or the parent company should be a registered company/firmin India as per company Act 1956 or under any other Indian law andshould have been in operation and profit making for a period of at least 3year as on date of RFP.

3.

In case the bidder is new venture by well-established/ industrial house inIndia with expertise in similar activities (such as IT related support /serviceactivities viz., Managed Services, Network Operating Center etc), thepromoter’s company /firm past performance interms of income & net profitshall be evaluated based on the eligibility criteria stipulated above in theirfield of business. Such companies should provide proof of their financialability to execute the project.

4.

The Bidder or their business partner should have Service centers in at least 25locations in India and are also capable of further expanding theservice/support network in keeping with the requirements of the Bank.

5.

OEM or their authorized business partner must have an experience of supply,installation and maintenance of at least100

ATMs.

Central Bank Of India

Expression of Interest for procurement 1000 Rural ATMs

Tender No.CO:DIT:PUR:2010-11:98

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5. Expression of Interest

CBI invites reputed vendors to submit their "Expression of Interest" for supplying andmaintaining 1000 Low-cost, Biometric ATMs to meet the broad objectives indicated inthis EOI Document. The scope mentioned covers only the general aspects and therequirements in detail will be provided to the short listed vendors through a final RFP.Bank reserves the right to include or exclude optional features in final RFP.

On completion of

the complete tender process, Bank shall place an order with thesuccessful bidder for 200 Rural ATMs. Subsequent orders will be placed in phasesdepending upon the experience and successful implementation.

The submission of the EOI shall include all such

documents that are specified herein toprove the authenticity of their submission and any claim made therein. The onus ofproving such claims shall lie with the bidder.

All costs & expenses associated with submission of EOI shall be borne by the companywhile submitting the EOI and CBI shall have no liability in any manner in this regard orif it decides to terminate the process of short listing of vendors for any reasonwhatsoever.

Short listed vendors will be called-in for presentation to evaluate their response .

A two-stage, two-bid process (EOI, RFP/Tendering) will be adopted in the selection ofthe final successful bidder.

Stage-II:Short-listed vendors will be invited for making their presentations on a suitabledate where they can inform about theircompany, operations, their products/solutionsand their proposed solution. Vendors will be short listed on the basis of their productfeatures as given in this EOI. Short-listed

vendors will be required to undertake Proof ofConcept (POC) for One ATM at an identified site for a period of one month.

Subsequently, a final RFP will be prepared and issued to the short listed vendors ofStage-II. Separate Technical Bid and Price Bids will then be invited only from the biddersshort-listed in Stage-II.

CBI reserves the right to short list vendors based on the requirement of the Bank andconsider them for the next stage of evaluation. The decision of the Bank in this regardshall be final.

Central Bank Of India

Expression of Interest for procurement 1000 Rural ATMs

Tender No.CO:DIT:PUR:2010-11:98

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CBI further reserves the right to issue Request for Proposal (RFP) tovendors it deemseligible and qualified based on the responses received and the requirements of the Bank.

The right to suspend the short-listing process or part of the process, to accept or rejectany or all EOIs at any stage of the process and/or to modify the process or any partthereof at any time without assigning any reason therefore is reserved by CBI withoutany obligation or liability whatsoever.

6. Submission of EOI

Interested vendors may submit their EOI which should contain information as given ineligibility criteria.

Copies of the following documents are required to be submitted along with the EOI:

(i)

Name of the Solution provider

(ii)

Mailing (not PO BOX ) address in India

(iii)

Constitution of organization

(iv)

Telephone, fax number and email address

with details of the contact person

(v)

ISO/CMM certification of the bidder.

(vi)

The bidder should enclose-

MOU/Partnership/Licensing agreement with thecompanies owning technology for the solution.

(vii)

Audited Financial Reports for last 3 years.

(viii)

Details of Project Team members

(ix)

List of relevant / related projects implemented in the past 3 years withperformance certificate from clients and project details.

(x)

Any other relevant information considered necessary for successfulimplementation of the proposed scope of work.

to reach before04/02/2011 at 15.00 Hrs. No EOI offers received after this time and datewill be entertained. In case the designated day is declared to be a public holiday, thesame may be extended to next working day. The sealed cover should be super scribed as

“Expression Of Interest–1000 RURAL ATMs”.

Central Bank Of India

Expression of Interest for procurement 1000 Rural ATMs

Tender No.CO:DIT:PUR:2010-11:98

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After the opening of EOI and short-listing of vendors, only the short listed vendors willbe informed about the same and no communication will be sent to the other vendors.The Bank reserves the right to accept/rejectany or all offers submitted in response to thisAdvertisement without assigning any reason whatsoever.

The EOI responses will be opened at 15.15 hours on _04/02/2011 at the above address.The representatives of the vendors are requested to be present forthe opening of theEOI. No separate intimation will be given in this regard to the vendors.

Please note: This is not a request for proposal (RFP) and commercials are not requiredto be submitted with EOI.

7. DISQUALIFICATION

The Bank reserves the right to disqualify any applicant at any stage from the EOIprocess, in case of:

o

Delayed submission

o

Misleading or False representations in the forms, statements or other documents

o

The Applicant has exhibited a record of poor performance such as abandoningworks, not properly completing the contract, inordinately delaying completion,being involved in litigation, or financial failures, etc

o

Non Submission of required documentation

o

Failure to provide clarifications within given time

o

Information which would have entitled the Bank to reject or disqualify theApplicant, or

Consortium member becomes known after the Applicant has been qualified, the Bankreserves the right to reject the Applicant at that time, or at anytime after, suchinformation becomes known.

Notwithstanding anything written above or elsewhere, the Bank may disqualify theApplicant or the entire Consortium for any of the reasons set out above, even if it appliesin respect of only one member of the Consortium.