BSL users

We offer a fully integrated BSL interpreted performances for all Polka productions on the Main Stage. We rehearse the interpreter into the action onstage so that the story is easier to follow. There is a synopsis with pictures from the production and a BSL film clip to help you prepare before you see the show.

Our Main Theatre is fitted with an induction loop system for hearing aid users.

Visually-impaired Visitors

Touch tours of the stage, the set and the actors for groups of visually-impaired visitors are available on request

Publicity in large print can be made available

Guide dogs are also welcome at the theatre

We offer an Audio Described performance for Polka productions on the Main Stage. A trained describer will deliver commentary on the visual element of the production to those wearing headsets.

There is a scheduled touch tour of the stage, the set and the actors before the Audio Described Performance. For each show we have a synopsis sound clip to help with preparation.

The script of the Building Access Guide is available for download as a word document here or as a PDF document here.

Relaxed Performances

For our main house shows we offer one show in the schedule that is a Relaxed Performance.

Relaxed performances are specifically aimed to appeal to families with children who are on the autistic spectrum or have sensory sensitivities. To prepare you for your visit to Polka, we will put together a Relaxed Performance pack, which includes a picture information strip to help you prepare for your visit to the theatre andand a synopsis for each performance, which is to help you understand the story that you are about to see and to know what to expect during the performance. On arrival you will be greeted by our friendly Front of House team who are there to support you on your visit.

We have adapted the show slightly by having fewer people watching the show and you can also choose which seat you sit in. We have lowered the sound levels and throughout the performance the auditorium will have the main lights dimmed instead of being in complete darkness. There is also a designated ‘chill out area’ outside the auditorium that can be used at any time throughout the show.

Please contact the Box Office on 020 8543 4888 for details of the next show or Matthew for further information.

Visitors with limited mobility

Polka Theatre has step-free access from street level through its main entrance at the front of the building. Once in, there is step-free access to most parts of the building, including the Adventure Theatre, the café, the playground, the garden, the workshop, and the adapted toilet. The one exception is the Main Theatre, where visitors with limited mobility can use the lift. Polka also has one wheelchair for customers’ use.

Wheelchair Users

Both auditoria are wheelchair accessible. The Main Theatre can cater for up to 6 wheelchairs in the front row, to the right of the stage. The Adventure Theatre can cater for up to 2 wheelchairs. Power-assisted doors are also fitted in the theatre.