University of KentuckyEqual Employment Opportunity/M/F/disability/protected veteran status.Posting Details Posting Details Job Title Student Center Executive Director Requisition Number RE17310 Working Title Executive Director, Gatton Student Center Department Name 3N000:Student Center Work Location Gatton Student Center; Lexington, Ky Grade Level 50 Salary Range $76,170-129,501/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies Required Related Experience 6 yrs Required License/Registration/Certification None Physical Requirements Sitting for long periods of time, computer use, facilities management (lifting or pulling objects up to 20 lbs). Effectively communicating with individuals from diverse backgrounds and varied professional levels. Shift Monday-Friday 8:00 to 5:00 pm, plus regular weekend and occasional holiday coverage. Job Summary The University of Kentucky's Gatton Student Center is seeking an Executive Director. The Gatton Student Center has developed and maintained a "world-class" reputation for customer service and event production/management expertise. This aids the national stature of the University and significantly contributes to student retention and persistence of student success.The Executive Director for the 378,000 sq. ft. Gatton Student Center provides efficient management and fiscal control of an annual $15M budget. This position supervises and provides human resource strategic leadership for 130 staff (7 direct, 123 indirect) and ensures programs are provided to support quality of student life and foster holistic student development. The director provides regular consultation on regulations and policy matters, as well as oversees strategic planning, and capital project management for the Gatton Student Center. The Executive Director also provides strong collaboration with partnerships within the building in support of both contractual leases and university programs.For more information about the University of Kentucky Gatton Student Center and its role in supporting our students and campus community visit: https://www.uky.edu/gattonstudentcenter/ OR click HERE. To find out more about Lexington and why our University is proud to call it home, click HERE. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? Yes Preferred Education/Experience Deadline to Apply 03/31/2019 University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. Posting Specific QuestionsRequired fields are indicated with an asterisk (*). * Please give a specific example of a complex project you've managed from start to finish. Describe the value of the project, size of your team, time it took to complete, resources created or utilized for project monitoring/management/reporting, to whom you reported status updates, the challenges you faced, steps you took to mitigate the complexity, how you communicated with and led your team and the control process you used for accurate completion and delivery. (Open Ended Question) * Describe your accomplishments in higher education and your ability to multi-task and manage projects in a fast-paced setting. (Open Ended Question) * Please summarize your philosophy of customer service, both toward students and toward UK departments. (Open Ended Question) * Briefly describe one of your most defining career accomplishments. (Open Ended Question) * Describe ways in which you have worked with team members and/or stakeholders during projects (as a leader or participant). (Open Ended Question) * Indicate the number of years of paid work experience you have at a higher education institution working in a team-based collaborative environment with diverse areas of responsibilities. None More than 0, up through 2 years More than 2 years, up through 4 years More than 4 years, up through 6 years More than 6 years * Please select the response that best represents your full-years, paid, full-time employment experience with managing a budget. None More than 0, up to 2 years More than 2 years, up to 4 years More than 4 years, up to 6 years More than 6 years * Where did you first see this position advertised other than on UK's online employment system? ACUI.org (Association of College Unions International ) NACUBO.org (National Association of College and University Business Officers) SACUBO.org (Southern Association of College and University Business Officers) NACAS.org (National Association of College Auxiliary Services) APLU.org (Association of Public & Land-Grant Universities) InsideHigherEd.com HigherEdJobs.com Diverseeducation.com (Diverse Issues in Higher Education) HERCjobs.org (Higher Education Recruitment Consortium) InsightIntoDiversity.com Latinosinhighered.com Indeed.com A Colleague, Friend and/or Family Member None of the Above Applicant Documents Required Documents Resume Cover Letter Optional Documents PI107968321

Feb 22, 2019

University of KentuckyEqual Employment Opportunity/M/F/disability/protected veteran status.Posting Details Posting Details Job Title Student Center Executive Director Requisition Number RE17310 Working Title Executive Director, Gatton Student Center Department Name 3N000:Student Center Work Location Gatton Student Center; Lexington, Ky Grade Level 50 Salary Range $76,170-129,501/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies Required Related Experience 6 yrs Required License/Registration/Certification None Physical Requirements Sitting for long periods of time, computer use, facilities management (lifting or pulling objects up to 20 lbs). Effectively communicating with individuals from diverse backgrounds and varied professional levels. Shift Monday-Friday 8:00 to 5:00 pm, plus regular weekend and occasional holiday coverage. Job Summary The University of Kentucky's Gatton Student Center is seeking an Executive Director. The Gatton Student Center has developed and maintained a "world-class" reputation for customer service and event production/management expertise. This aids the national stature of the University and significantly contributes to student retention and persistence of student success.The Executive Director for the 378,000 sq. ft. Gatton Student Center provides efficient management and fiscal control of an annual $15M budget. This position supervises and provides human resource strategic leadership for 130 staff (7 direct, 123 indirect) and ensures programs are provided to support quality of student life and foster holistic student development. The director provides regular consultation on regulations and policy matters, as well as oversees strategic planning, and capital project management for the Gatton Student Center. The Executive Director also provides strong collaboration with partnerships within the building in support of both contractual leases and university programs.For more information about the University of Kentucky Gatton Student Center and its role in supporting our students and campus community visit: https://www.uky.edu/gattonstudentcenter/ OR click HERE. To find out more about Lexington and why our University is proud to call it home, click HERE. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? Yes Preferred Education/Experience Deadline to Apply 03/31/2019 University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. Posting Specific QuestionsRequired fields are indicated with an asterisk (*). * Please give a specific example of a complex project you've managed from start to finish. Describe the value of the project, size of your team, time it took to complete, resources created or utilized for project monitoring/management/reporting, to whom you reported status updates, the challenges you faced, steps you took to mitigate the complexity, how you communicated with and led your team and the control process you used for accurate completion and delivery. (Open Ended Question) * Describe your accomplishments in higher education and your ability to multi-task and manage projects in a fast-paced setting. (Open Ended Question) * Please summarize your philosophy of customer service, both toward students and toward UK departments. (Open Ended Question) * Briefly describe one of your most defining career accomplishments. (Open Ended Question) * Describe ways in which you have worked with team members and/or stakeholders during projects (as a leader or participant). (Open Ended Question) * Indicate the number of years of paid work experience you have at a higher education institution working in a team-based collaborative environment with diverse areas of responsibilities. None More than 0, up through 2 years More than 2 years, up through 4 years More than 4 years, up through 6 years More than 6 years * Please select the response that best represents your full-years, paid, full-time employment experience with managing a budget. None More than 0, up to 2 years More than 2 years, up to 4 years More than 4 years, up to 6 years More than 6 years * Where did you first see this position advertised other than on UK's online employment system? ACUI.org (Association of College Unions International ) NACUBO.org (National Association of College and University Business Officers) SACUBO.org (Southern Association of College and University Business Officers) NACAS.org (National Association of College Auxiliary Services) APLU.org (Association of Public & Land-Grant Universities) InsideHigherEd.com HigherEdJobs.com Diverseeducation.com (Diverse Issues in Higher Education) HERCjobs.org (Higher Education Recruitment Consortium) InsightIntoDiversity.com Latinosinhighered.com Indeed.com A Colleague, Friend and/or Family Member None of the Above Applicant Documents Required Documents Resume Cover Letter Optional Documents PI107968321

University of KentuckyEqual Employment Opportunity/M/F/disability/protected veteran status.Posting Details Posting Details Job Title HR Business Partner Senior Requisition Number RE17293 Working Title Senior HR Business Partner, Ambulatory Department Name 3J510:Human Resources Administration Work Location Lexington, KY Grade Level 49 Salary Range $67,579-111,509/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements The essential job functions of this position require: communicating effectively; building positive working relationships with individuals from diverse backgrounds; abiding by University guidelines; maintaining confidentiality; prioritizing and managing work effectively; providing exceptional customer service; perform work in a sedentary position; report to meetings at different locations both on campus on off campus; interact with individuals from various levels throughout the university. Shift Primarily Monday-Friday 8AM-5PM with additional hours required per departmental needs Job Summary The HR Business Partner Senior will work to ensure Ambulatory Services areas receive sufficient strategic and human resource project support to assist in managing changes related to UKHC's strategic direction and mission. Support includes performance management consultation, HR program/process development and maintenance, HR metrics and design, protocol development, and reorganization assistance. This position reports directly to the Director, HR Business Partners & Enterprise Learning.Primary responsibilities include:- Building and maintaining relationships with key leaders within Ambulatory Services, with the goal of anticipating ways to advance business objectives through HR best practices and program/service delivery.- Providing project management leadership for multiple simultaneous initiatives from point of concept development through project completion.- Partnering effectively with HR to proactively identify and communicate support required to meet project deliverables, removing barriers and identifying creative solutions.- Leading HR process and service delivery improvement initiatives, with emphasis on documenting and communicating workflows, protocols, tools and/or process changes to best support end-users.- Prioritizing communication efforts between service line leaders and core HR areas to promote alignment and understanding of business and HR objectives/goals.- Providing senior leadership with timely and appropriate information to assist in strategic decision making.- Contributing to overall HR goals and facilitating alignment with UKHC strategic goals.Please apply for any and all HR Business Partner positions for which you feel qualified. If you do not apply for a specific position, you cannot be considered for the position. Skills / Knowledge / Abilities Must understand healthcare both operationally and financially and be able to speak to the business of healthcare. Must have significant professional knowledge in Human Resources. Collaboration, customer service, relationship building, as well as confidentiality, honesty and integrity are core competencies for the position. The successful candidate must also possess strategic thinking, change management, planning and organizing and effective project management skills; strong attention to detail, oral and written communication and IT skills also required. Does this position have supervisory responsibilities? No Preferred Education/Experience Project management/Lean/Six Sigma Healthcare experience; Masters degree; HR management; driver's license highly preferred. Deadline to Apply 02/24/2019 University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. Posting Specific QuestionsRequired fields are indicated with an asterisk (*). * Provide an example of how you proactively identified an opportunity to establish a best practice or correct a problem that had a high impact at an organizational level. Include specifics about the situation, your role, and results achieved. (Open Ended Question) * Please select the response that best represents your paid, full-time human resources and/or human resources management experience in a hospital/healthcare work environment. None More than 0, up through 3 years More than 3 years, up through 5 years More than 5 years, up through 10 years More than 10 years * How many years of paid work experience do you have in which you had primary responsibility for partnering with operational leadership to provide guidance on human resources policies and best practices? None More than 0, up through 3 years More than 3 years, up through 5 years More than 5 years, up through 10 years More than 10 years * Where did you first see this position advertised other than on UK's online employment system? InsideHigherEd.com HigherEdJobs.com Diverseeducation.com (Diverse Issues in Higher Education) HERCjobs.org (Higher Education Recruitment Consortium) InsightIntoDiversity.com Latinosinhighered.com Indeed.com A Colleague, Friend and/or Family Member None of the Above Applicant Documents Required Documents Resume Cover Letter Optional Documents PI107966976

Feb 22, 2019

University of KentuckyEqual Employment Opportunity/M/F/disability/protected veteran status.Posting Details Posting Details Job Title HR Business Partner Senior Requisition Number RE17293 Working Title Senior HR Business Partner, Ambulatory Department Name 3J510:Human Resources Administration Work Location Lexington, KY Grade Level 49 Salary Range $67,579-111,509/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements The essential job functions of this position require: communicating effectively; building positive working relationships with individuals from diverse backgrounds; abiding by University guidelines; maintaining confidentiality; prioritizing and managing work effectively; providing exceptional customer service; perform work in a sedentary position; report to meetings at different locations both on campus on off campus; interact with individuals from various levels throughout the university. Shift Primarily Monday-Friday 8AM-5PM with additional hours required per departmental needs Job Summary The HR Business Partner Senior will work to ensure Ambulatory Services areas receive sufficient strategic and human resource project support to assist in managing changes related to UKHC's strategic direction and mission. Support includes performance management consultation, HR program/process development and maintenance, HR metrics and design, protocol development, and reorganization assistance. This position reports directly to the Director, HR Business Partners & Enterprise Learning.Primary responsibilities include:- Building and maintaining relationships with key leaders within Ambulatory Services, with the goal of anticipating ways to advance business objectives through HR best practices and program/service delivery.- Providing project management leadership for multiple simultaneous initiatives from point of concept development through project completion.- Partnering effectively with HR to proactively identify and communicate support required to meet project deliverables, removing barriers and identifying creative solutions.- Leading HR process and service delivery improvement initiatives, with emphasis on documenting and communicating workflows, protocols, tools and/or process changes to best support end-users.- Prioritizing communication efforts between service line leaders and core HR areas to promote alignment and understanding of business and HR objectives/goals.- Providing senior leadership with timely and appropriate information to assist in strategic decision making.- Contributing to overall HR goals and facilitating alignment with UKHC strategic goals.Please apply for any and all HR Business Partner positions for which you feel qualified. If you do not apply for a specific position, you cannot be considered for the position. Skills / Knowledge / Abilities Must understand healthcare both operationally and financially and be able to speak to the business of healthcare. Must have significant professional knowledge in Human Resources. Collaboration, customer service, relationship building, as well as confidentiality, honesty and integrity are core competencies for the position. The successful candidate must also possess strategic thinking, change management, planning and organizing and effective project management skills; strong attention to detail, oral and written communication and IT skills also required. Does this position have supervisory responsibilities? No Preferred Education/Experience Project management/Lean/Six Sigma Healthcare experience; Masters degree; HR management; driver's license highly preferred. Deadline to Apply 02/24/2019 University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. Posting Specific QuestionsRequired fields are indicated with an asterisk (*). * Provide an example of how you proactively identified an opportunity to establish a best practice or correct a problem that had a high impact at an organizational level. Include specifics about the situation, your role, and results achieved. (Open Ended Question) * Please select the response that best represents your paid, full-time human resources and/or human resources management experience in a hospital/healthcare work environment. None More than 0, up through 3 years More than 3 years, up through 5 years More than 5 years, up through 10 years More than 10 years * How many years of paid work experience do you have in which you had primary responsibility for partnering with operational leadership to provide guidance on human resources policies and best practices? None More than 0, up through 3 years More than 3 years, up through 5 years More than 5 years, up through 10 years More than 10 years * Where did you first see this position advertised other than on UK's online employment system? InsideHigherEd.com HigherEdJobs.com Diverseeducation.com (Diverse Issues in Higher Education) HERCjobs.org (Higher Education Recruitment Consortium) InsightIntoDiversity.com Latinosinhighered.com Indeed.com A Colleague, Friend and/or Family Member None of the Above Applicant Documents Required Documents Resume Cover Letter Optional Documents PI107966976

University of KentuckyEqual Employment Opportunity/M/F/disability/protected veteran status.Posting Details Posting Details Job Title HR Business Partner Requisition Number RE17304 Working Title HR Business Partner, Hospitals/Nursing Department Name 3J510:Human Resources Administration Work Location Lexington, KY Grade Level 45 Salary Range $44,096-72,779/year Type of Position Staff Position Time Status Full-Time Required Education BS Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements The essential job functions of this position require: communicating effectively; building positive working relationships with individuals from diverse backgrounds; abiding by University guidelines; maintaining confidentiality; prioritizing and managing work effectively; providing exceptional customer service; perform work in a sedentary position; report to meetings at different locations both on campus on off campus; interact with individuals from various levels throughout the university. Shift Primarily Monday-Friday 8AM-5PM with occasional evenings and weekends per departmental needs. Job Summary The Human Resources Business Partner for Hospitals/Nursing provides consultation and support with performance evaluations, HR program/process development and maintenance, staffing metrics and design, policy/guideline development, and reorganization assistance. Provides consultation, trouble shooting and support to customers around all aspects of the hiring process. Facilitates conversations between the hiring supervisor and HR to ensure the supervisor is equipped and/or encouraged to utilize the full suite of consultative services available. Coordinate various projects and initiatives for HR and Hospital/Nursing departments to support the organization's strategic direction. Build and maintain relationships with key leaders across UKHC to advance business objectives through HR best practices and program/service delivery. Partner effectively with core HR units to proactively identify and communicate support required to meet project deliverables, removing barriers and identifying creative solutions.Please apply for any and all HR Business Partner positions for which you feel qualified. If you do not apply for a specific position, you cannot be considered for the position. Skills / Knowledge / Abilities We are seeking an individual with initiative, superior customer service focus, team orientation, excellent written and oral communication skills, ability to build strong working relationships, and expertise in the full Microsoft Office Suite. A successful candidate will also have HR professional knowledge, the ability to multi-task with a strong emphasis on accuracy, and attention to detail. Solid time management, problem solving, critical thinking, follow-through, planning, and organizational skills are all critical to success in this position. A high level of drive for inclusiveness and adherence to the principles of confidentiality and diversity are a must. Does this position have supervisory responsibilities? Yes Preferred Education/Experience Degree in Human Resources or related; significant work experience in human resources with a focus on the hiring processes; experience utilizing SAP, IES, Position Review, and/or related systems; driver's license preferred. Deadline to Apply 02/24/2019 University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. Posting Specific QuestionsRequired fields are indicated with an asterisk (*). * Please indicate the number of positions per month in which you were responsible for managing the hiring process. None More than 0 positions, up through 25 positions More than 25 positions, up through 50 positions More than 50 positions, up through 75 positions More than 75 positions, up through 100 positions More than 100 positions * How many years of paid work experience do you have in a formal Human Resources unit/division/business? None More than 0, up through 1 year More than 1 year, up through 5 years More than 5 years * Please list computer programs or applications with which you have extensive knowledge/experience. (Open Ended Question) * Where did you first see this position advertised other than on UK's online employment system? InsideHigherEd.com HigherEdJobs.com Diverseeducation.com (Diverse Issues in Higher Education) HERCjobs.org (Higher Education Recruitment Consortium) InsightIntoDiversity.com Latinosinhighered.com Indeed.com A Colleague, Friend and/or Family Member None of the Above Applicant Documents Required Documents Resume Cover Letter Optional Documents PI107966946

Feb 22, 2019

University of KentuckyEqual Employment Opportunity/M/F/disability/protected veteran status.Posting Details Posting Details Job Title HR Business Partner Requisition Number RE17304 Working Title HR Business Partner, Hospitals/Nursing Department Name 3J510:Human Resources Administration Work Location Lexington, KY Grade Level 45 Salary Range $44,096-72,779/year Type of Position Staff Position Time Status Full-Time Required Education BS Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements The essential job functions of this position require: communicating effectively; building positive working relationships with individuals from diverse backgrounds; abiding by University guidelines; maintaining confidentiality; prioritizing and managing work effectively; providing exceptional customer service; perform work in a sedentary position; report to meetings at different locations both on campus on off campus; interact with individuals from various levels throughout the university. Shift Primarily Monday-Friday 8AM-5PM with occasional evenings and weekends per departmental needs. Job Summary The Human Resources Business Partner for Hospitals/Nursing provides consultation and support with performance evaluations, HR program/process development and maintenance, staffing metrics and design, policy/guideline development, and reorganization assistance. Provides consultation, trouble shooting and support to customers around all aspects of the hiring process. Facilitates conversations between the hiring supervisor and HR to ensure the supervisor is equipped and/or encouraged to utilize the full suite of consultative services available. Coordinate various projects and initiatives for HR and Hospital/Nursing departments to support the organization's strategic direction. Build and maintain relationships with key leaders across UKHC to advance business objectives through HR best practices and program/service delivery. Partner effectively with core HR units to proactively identify and communicate support required to meet project deliverables, removing barriers and identifying creative solutions.Please apply for any and all HR Business Partner positions for which you feel qualified. If you do not apply for a specific position, you cannot be considered for the position. Skills / Knowledge / Abilities We are seeking an individual with initiative, superior customer service focus, team orientation, excellent written and oral communication skills, ability to build strong working relationships, and expertise in the full Microsoft Office Suite. A successful candidate will also have HR professional knowledge, the ability to multi-task with a strong emphasis on accuracy, and attention to detail. Solid time management, problem solving, critical thinking, follow-through, planning, and organizational skills are all critical to success in this position. A high level of drive for inclusiveness and adherence to the principles of confidentiality and diversity are a must. Does this position have supervisory responsibilities? Yes Preferred Education/Experience Degree in Human Resources or related; significant work experience in human resources with a focus on the hiring processes; experience utilizing SAP, IES, Position Review, and/or related systems; driver's license preferred. Deadline to Apply 02/24/2019 University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. Posting Specific QuestionsRequired fields are indicated with an asterisk (*). * Please indicate the number of positions per month in which you were responsible for managing the hiring process. None More than 0 positions, up through 25 positions More than 25 positions, up through 50 positions More than 50 positions, up through 75 positions More than 75 positions, up through 100 positions More than 100 positions * How many years of paid work experience do you have in a formal Human Resources unit/division/business? None More than 0, up through 1 year More than 1 year, up through 5 years More than 5 years * Please list computer programs or applications with which you have extensive knowledge/experience. (Open Ended Question) * Where did you first see this position advertised other than on UK's online employment system? InsideHigherEd.com HigherEdJobs.com Diverseeducation.com (Diverse Issues in Higher Education) HERCjobs.org (Higher Education Recruitment Consortium) InsightIntoDiversity.com Latinosinhighered.com Indeed.com A Colleague, Friend and/or Family Member None of the Above Applicant Documents Required Documents Resume Cover Letter Optional Documents PI107966946

University of KentuckyEqual Employment Opportunity/M/F/disability/protected veteran status.Posting Details Posting Details Job Title HR Business Partner Requisition Number RE17292 Working Title HR Business Partner, College of Medicine Department Name 3J510:Human Resources Administration Work Location Lexington Grade Level 45 Salary Range $44,096-72,779/year Type of Position Staff Position Time Status Full-Time Required Education BS Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements This position may require sitting, standing and/or walking for extended periods of time Shift Primarily Monday-Friday 8AM-5PM with occasional evenings and weekends per departmental needs. Job Summary The HR Business Partner works to ensure the College of Medicine receives strategic HR services and supports projects to assist in managing change and process improvement related to research, clinical and education missions. Support includes performance management consultation, HR program/process development and maintenance, HR metrics and design, protocol development, reorganization assistance, and other support duties as required.Primary responsibilities include:- Building and maintaining relationships with key leaders within the College of Medicine with the goal of anticipating ways to advance business objectives through HR best practices and program/service delivery.- Providing project management leadership for multiple simultaneous initiatives from point of concept development through project completion.- Partnering effectively with HR colleagues and customers to proactively identify and communicate support required to meet project deliverables, removing barriers and identifying creative solutions.- Providing supervision- Developing and/or facilitating workflows, protocols, tools and/or process changes to best support end-users.- Serving as the voice of the customer to HR and the voice of HR to the customer. Providing service navigation, trouble-shooting and facilitation for customers.- Providing senior leadership with timely and appropriate information to assist in strategic decision making.- Contributing to overall HR goals and initiatives and helping to align these strategies with customer needs.Please apply for any and all HR Business Partner positions for which you feel qualified. If you do not apply for a specific position, you cannot be considered for the position. Skills / Knowledge / Abilities We are seeking an individual with initiative, superior customer service focus, team orientation, excellent written and oral communication skills, ability to build strong working relationships, and expertise in the full Microsoft Office Suite. A successful candidate will also have HR professional knowledge, the ability to multi-task with a strong emphasis on accuracy, and attention to detail. Solid time management, problem solving, critical thinking, follow-through, planning, and organizational skills are all critical to success in this position. A high level of drive for inclusiveness and adherence to the principles of confidentiality and diversity are a must. Does this position have supervisory responsibilities? Yes Preferred Education/Experience Degree in Human Resources or related; significant work experience in human resources with a focus on the hiring processes; experience utilizing SAP, IES, Position Review, and/or related systems; driver's license preferred. Deadline to Apply 02/24/2019 University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. Posting Specific QuestionsRequired fields are indicated with an asterisk (*). * Please indicate the number of positions per month in which you were responsible for managing the hiring process. None More than 0 positions, up through 25 positions More than 25 positions, up through 50 positions More than 50 positions, up through 75 positions More than 75 positions, up through 100 positions More than 100 positions * How many years of paid work experience do you have in a formal Human Resources unit/division/business? None More than 0, up through 1 year More than 1 year, up through 5 years More than 5 years * Please list computer programs or applications with which you have extensive knowledge/experience. (Open Ended Question) * Where did you first see this position advertised other than on UK's online employment system? InsideHigherEd.com HigherEdJobs.com Diverseeducation.com (Diverse Issues in Higher Education) HERCjobs.org (Higher Education Recruitment Consortium) InsightIntoDiversity.com Latinosinhighered.com Indeed.com A Colleague, Friend and/or Family Member None of the Above Applicant Documents Required Documents Resume Cover Letter Optional Documents PI107966961

Feb 22, 2019

University of KentuckyEqual Employment Opportunity/M/F/disability/protected veteran status.Posting Details Posting Details Job Title HR Business Partner Requisition Number RE17292 Working Title HR Business Partner, College of Medicine Department Name 3J510:Human Resources Administration Work Location Lexington Grade Level 45 Salary Range $44,096-72,779/year Type of Position Staff Position Time Status Full-Time Required Education BS Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements This position may require sitting, standing and/or walking for extended periods of time Shift Primarily Monday-Friday 8AM-5PM with occasional evenings and weekends per departmental needs. Job Summary The HR Business Partner works to ensure the College of Medicine receives strategic HR services and supports projects to assist in managing change and process improvement related to research, clinical and education missions. Support includes performance management consultation, HR program/process development and maintenance, HR metrics and design, protocol development, reorganization assistance, and other support duties as required.Primary responsibilities include:- Building and maintaining relationships with key leaders within the College of Medicine with the goal of anticipating ways to advance business objectives through HR best practices and program/service delivery.- Providing project management leadership for multiple simultaneous initiatives from point of concept development through project completion.- Partnering effectively with HR colleagues and customers to proactively identify and communicate support required to meet project deliverables, removing barriers and identifying creative solutions.- Providing supervision- Developing and/or facilitating workflows, protocols, tools and/or process changes to best support end-users.- Serving as the voice of the customer to HR and the voice of HR to the customer. Providing service navigation, trouble-shooting and facilitation for customers.- Providing senior leadership with timely and appropriate information to assist in strategic decision making.- Contributing to overall HR goals and initiatives and helping to align these strategies with customer needs.Please apply for any and all HR Business Partner positions for which you feel qualified. If you do not apply for a specific position, you cannot be considered for the position. Skills / Knowledge / Abilities We are seeking an individual with initiative, superior customer service focus, team orientation, excellent written and oral communication skills, ability to build strong working relationships, and expertise in the full Microsoft Office Suite. A successful candidate will also have HR professional knowledge, the ability to multi-task with a strong emphasis on accuracy, and attention to detail. Solid time management, problem solving, critical thinking, follow-through, planning, and organizational skills are all critical to success in this position. A high level of drive for inclusiveness and adherence to the principles of confidentiality and diversity are a must. Does this position have supervisory responsibilities? Yes Preferred Education/Experience Degree in Human Resources or related; significant work experience in human resources with a focus on the hiring processes; experience utilizing SAP, IES, Position Review, and/or related systems; driver's license preferred. Deadline to Apply 02/24/2019 University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. Posting Specific QuestionsRequired fields are indicated with an asterisk (*). * Please indicate the number of positions per month in which you were responsible for managing the hiring process. None More than 0 positions, up through 25 positions More than 25 positions, up through 50 positions More than 50 positions, up through 75 positions More than 75 positions, up through 100 positions More than 100 positions * How many years of paid work experience do you have in a formal Human Resources unit/division/business? None More than 0, up through 1 year More than 1 year, up through 5 years More than 5 years * Please list computer programs or applications with which you have extensive knowledge/experience. (Open Ended Question) * Where did you first see this position advertised other than on UK's online employment system? InsideHigherEd.com HigherEdJobs.com Diverseeducation.com (Diverse Issues in Higher Education) HERCjobs.org (Higher Education Recruitment Consortium) InsightIntoDiversity.com Latinosinhighered.com Indeed.com A Colleague, Friend and/or Family Member None of the Above Applicant Documents Required Documents Resume Cover Letter Optional Documents PI107966961

University of KentuckyEqual Employment Opportunity/M/F/disability/protected veteran status.Posting Details Posting Details Job Title Employee Engagement & Work Life Director Requisition Number RE17363 Working Title Department Name 3JHRW:Work Life Work Location Lexington, KY Grade Level 49 Salary Range $67,579-111,509/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements The essential job functions of this position require: communicating effectively; building positive working relationships with individuals from diverse backgrounds; abiding by University guidelines; maintaining confidentiality; prioritizing and managing work effectively; providing exceptional customer service; perform work in a sedentary position; report to meetings at different locations both on campus on off campus; interact with individuals from various levels throughout the university. Shift Primarily days with core hours from 8:00am-5:00pm, Monday-Friday. Weekend and/or evening hours may be required upon occasion and/or as workload demands. Job Summary The University of Kentucky is currently seeking to fill a Director of Employee Engagement and Work-Life. The HR Director of Employee Engagement and Work Life will lead the creation and implementation of a comprehensive employee engagement strategy for the University and provide direction to HR Work-Life programs. A primary focus will be on collaborating with University leaders to determine links between engagement and University/unit success metrics. This position will also partner with University leadership, deans, department and unit leaders to develop strategic plans and tactics to improve engagement. Additionally, the Director will work to integrate engagement concepts into existing and future supervisor touchpoints and communications with the aim for strong supervisors to become the primary conduit for increasing engagement. The Director will be responsible for the execution and overall communication as it relates to employee engagement initiatives. This position will be responsible for the regular completion of an employee engagement survey, both institutionally and at the local unit/college/department level. The HR Director will serve as the subject matter expert on the survey results and will heavily engage with unit/college/department leaders and teams in sharing the survey results and creating action plans to drive positive employee engagement. Skills / Knowledge / Abilities Statistical analysis, survey design, public speaking, project management, people leading, employee engagement and employee assistance program professional knowledge. Does this position have supervisory responsibilities? Yes Preferred Education/Experience Prefer advanced degree in O/I Psychology, Human Resources, business, management or related field and work experience in an institution of higher education (college or university) with exposure to healthcare/clinical practices. Must have previous work experience leading employee engagement and/or employee assistance programs. Deadline to Apply 03/06/2019 University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. Posting Specific QuestionsRequired fields are indicated with an asterisk (*). * Please indicate your years of full-time paid work experience in a management or leadership role within a college, university and/or academic medical center. none more than 0, up through 3 years more than 3 years, up through 5 years more than 5 years, up through 10 years more than 10 years * Please choose the answer that best describes the amount of your employment experience in the employee engagement field. none more than 0, up through 3 years more than 3 years, up through 5 years more than 5 years, up through 10 years more than 10 years * Please select the answer which best describes your amount of employment experience completing survey analysis or identifying survey trends and/or correlations. none more than 0, up through 3 years more than 3 years, up through 5 years more than 5 years, up through 10 years more than 10 years * Please share your employee engagement philosophy in general and specifically your approach to enhancing both employee experience and business outcomes. You are welcome to use a separate attachment if you would prefer. (Open Ended Question) * Please describe one of the most impactful collaborations you lead towards improving employee engagement. Please include your role and approach as well as overall outcome. You are welcome to use a separate attachment if you would prefer. (Open Ended Question) * Where did you first see this position advertised other than on UK's online employment system? InsideHigherEd.com HigherEdJobs.com Diverseeducation.com (Diverse Issues in Higher Education) HERCjobs.org (Higher Education Recruitment Consortium) InsightIntoDiversity.com Latinosinhighered.com Indeed.com A Colleague, Friend and/or Family Member None of the Above Applicant Documents Required Documents Resume Optional Documents Curriculum Vita Cover Letter PI107966931

Feb 22, 2019

University of KentuckyEqual Employment Opportunity/M/F/disability/protected veteran status.Posting Details Posting Details Job Title Employee Engagement & Work Life Director Requisition Number RE17363 Working Title Department Name 3JHRW:Work Life Work Location Lexington, KY Grade Level 49 Salary Range $67,579-111,509/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements The essential job functions of this position require: communicating effectively; building positive working relationships with individuals from diverse backgrounds; abiding by University guidelines; maintaining confidentiality; prioritizing and managing work effectively; providing exceptional customer service; perform work in a sedentary position; report to meetings at different locations both on campus on off campus; interact with individuals from various levels throughout the university. Shift Primarily days with core hours from 8:00am-5:00pm, Monday-Friday. Weekend and/or evening hours may be required upon occasion and/or as workload demands. Job Summary The University of Kentucky is currently seeking to fill a Director of Employee Engagement and Work-Life. The HR Director of Employee Engagement and Work Life will lead the creation and implementation of a comprehensive employee engagement strategy for the University and provide direction to HR Work-Life programs. A primary focus will be on collaborating with University leaders to determine links between engagement and University/unit success metrics. This position will also partner with University leadership, deans, department and unit leaders to develop strategic plans and tactics to improve engagement. Additionally, the Director will work to integrate engagement concepts into existing and future supervisor touchpoints and communications with the aim for strong supervisors to become the primary conduit for increasing engagement. The Director will be responsible for the execution and overall communication as it relates to employee engagement initiatives. This position will be responsible for the regular completion of an employee engagement survey, both institutionally and at the local unit/college/department level. The HR Director will serve as the subject matter expert on the survey results and will heavily engage with unit/college/department leaders and teams in sharing the survey results and creating action plans to drive positive employee engagement. Skills / Knowledge / Abilities Statistical analysis, survey design, public speaking, project management, people leading, employee engagement and employee assistance program professional knowledge. Does this position have supervisory responsibilities? Yes Preferred Education/Experience Prefer advanced degree in O/I Psychology, Human Resources, business, management or related field and work experience in an institution of higher education (college or university) with exposure to healthcare/clinical practices. Must have previous work experience leading employee engagement and/or employee assistance programs. Deadline to Apply 03/06/2019 University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. Posting Specific QuestionsRequired fields are indicated with an asterisk (*). * Please indicate your years of full-time paid work experience in a management or leadership role within a college, university and/or academic medical center. none more than 0, up through 3 years more than 3 years, up through 5 years more than 5 years, up through 10 years more than 10 years * Please choose the answer that best describes the amount of your employment experience in the employee engagement field. none more than 0, up through 3 years more than 3 years, up through 5 years more than 5 years, up through 10 years more than 10 years * Please select the answer which best describes your amount of employment experience completing survey analysis or identifying survey trends and/or correlations. none more than 0, up through 3 years more than 3 years, up through 5 years more than 5 years, up through 10 years more than 10 years * Please share your employee engagement philosophy in general and specifically your approach to enhancing both employee experience and business outcomes. You are welcome to use a separate attachment if you would prefer. (Open Ended Question) * Please describe one of the most impactful collaborations you lead towards improving employee engagement. Please include your role and approach as well as overall outcome. You are welcome to use a separate attachment if you would prefer. (Open Ended Question) * Where did you first see this position advertised other than on UK's online employment system? InsideHigherEd.com HigherEdJobs.com Diverseeducation.com (Diverse Issues in Higher Education) HERCjobs.org (Higher Education Recruitment Consortium) InsightIntoDiversity.com Latinosinhighered.com Indeed.com A Colleague, Friend and/or Family Member None of the Above Applicant Documents Required Documents Resume Optional Documents Curriculum Vita Cover Letter PI107966931

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25187Employment Type PRNJob Location US-FL-Jacksonville Work Type On CallHours Per Week VariesOverview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107964514

Feb 22, 2019

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25187Employment Type PRNJob Location US-FL-Jacksonville Work Type On CallHours Per Week VariesOverview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107964514

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25384Employment Type full-timeJob Location US-FL-Fort Lauderdale Work Type Mon - Friday 8am to 4:30 ( Some WeekendRequired, must be flexible on shift schedule)Hours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107964006

Feb 22, 2019

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25384Employment Type full-timeJob Location US-FL-Fort Lauderdale Work Type Mon - Friday 8am to 4:30 ( Some WeekendRequired, must be flexible on shift schedule)Hours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107964006

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25408Employment Type full-timeJob Location US-NJ-Camden Work Type Sat - Sun 11:30pm-8:00amHours Per Week 16Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963901

Feb 22, 2019

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25408Employment Type full-timeJob Location US-NJ-Camden Work Type Sat - Sun 11:30pm-8:00amHours Per Week 16Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963901

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25426Employment Type full-timeJob Location US-Remote Work Type M-F, 8 AM - 5 PMHours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963826

Feb 22, 2019

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25426Employment Type full-timeJob Location US-Remote Work Type M-F, 8 AM - 5 PMHours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963826

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25427Employment Type full-timeJob Location US-Remote Work Type M-F, 8 AM - 5 PMHours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963796

Feb 22, 2019

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25427Employment Type full-timeJob Location US-Remote Work Type M-F, 8 AM - 5 PMHours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963796

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25428Employment Type full-timeJob Location US-FL-Jacksonville Work Type M-F, 8 AM - 5 PMHours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963777

Feb 22, 2019

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25428Employment Type full-timeJob Location US-FL-Jacksonville Work Type M-F, 8 AM - 5 PMHours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963777

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25429Employment Type full-timeJob Location US-FL-Jacksonville Work Type M-F 8 AM - 5 PMHours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963746

Feb 22, 2019

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25429Employment Type full-timeJob Location US-FL-Jacksonville Work Type M-F 8 AM - 5 PMHours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963746

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25430Employment Type full-timeJob Location US-IL-Harvey Work Type Tue - Sat, 9AM - 6PM (hours may change depending on volume)Hours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963700

Feb 22, 2019

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25430Employment Type full-timeJob Location US-IL-Harvey Work Type Tue - Sat, 9AM - 6PM (hours may change depending on volume)Hours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963700

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25431Employment Type full-timeJob Location US-IL-Harvey Work Type Sun - Thur, 9 AM - 6 PMHours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963682

Feb 22, 2019

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25431Employment Type full-timeJob Location US-IL-Harvey Work Type Sun - Thur, 9 AM - 6 PMHours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963682

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25432Employment Type full-timeJob Location US-IL-chicago Work Type Tue - Sat, 8 AM - 5 PMHours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963666

Feb 22, 2019

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25432Employment Type full-timeJob Location US-IL-chicago Work Type Tue - Sat, 8 AM - 5 PMHours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963666

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25433Employment Type full-timeJob Location US-IL-chicago Work Type Sun - Thur, 8 AM - 5 PMHours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963651

Feb 22, 2019

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25433Employment Type full-timeJob Location US-IL-chicago Work Type Sun - Thur, 8 AM - 5 PMHours Per Week 40Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963651

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25434Employment Type full-timeJob Location US-IL-chicago Work Type Mon - Wed, 10 AM - 11 PMHours Per Week 36Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963621

Feb 22, 2019

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25434Employment Type full-timeJob Location US-IL-chicago Work Type Mon - Wed, 10 AM - 11 PMHours Per Week 36Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963621

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25435Employment Type full-timeJob Location US-IL-chicago Work Type Thur - Sat, 10 AM - 11 PMHours Per Week 36Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963587

Feb 22, 2019

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25435Employment Type full-timeJob Location US-IL-chicago Work Type Thur - Sat, 10 AM - 11 PMHours Per Week 36Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963587

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25436Employment Type full-timeJob Location US-IL-chicago Work Type Sun - Tue, 10 AM - 11 PMHours Per Week 36Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963555

Feb 22, 2019

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25436Employment Type full-timeJob Location US-IL-chicago Work Type Sun - Tue, 10 AM - 11 PMHours Per Week 36Overview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963555

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25466Employment Type full-timeJob Location US-FL-Tallahassee Work Type Monday--Friday 8 am-4:30pmHours Per Week 40 hoursOverview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963367

Feb 22, 2019

nThriveEqual Opportunity Employer EOE M/F/D/VJob ID 2019-25466Employment Type full-timeJob Location US-FL-Tallahassee Work Type Monday--Friday 8 am-4:30pmHours Per Week 40 hoursOverview The Eligibility Specialist works on site at an nThrive hospital client, partnering with hospital administration, to help identify financial assistance programs for the uninsured or underinsured customers. They assist with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs. The Eligibility Specialist, not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate eligibility coverage for current and future medical expenses.Responsibilities Works directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistance.Provides instructions or works directly with the patient or their representative to complete the appropriate state or federally funded assistance program's application and acquire all necessary releases, signatures and documents.Directly submits or facilitates the submission of the application and supporting documentation to the appropriate institution in accordance with company protocol.Informs the patient of all approvals and denials of coverage, if it occurs during the patient's hospital stay.Ensures proper protocol including timely and accurate documentation of patient encounters, timely communication with internal colleagues and client hospital administration as well as government staff (as applicable), adherence of patient encounter SLA's including number of visits per day and communication protocols, and other goals as assigned.Ensures timely and accurate documentation of all notes and encounters in both nThrive's database and the client's database.Provides a superior experience for the patient and hospital administration while maintaining professionalism at all times.Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Qualifications High School Diploma or GED.At least 6 months of experience in a clinical facility such as long-term care, behavioral health, rehabilitation, acute care, ambulatory or similar, or federal or state government agency that deals with social security, Medicaid or charity care, or high volume healthcare accounts receivable.At least 6 months of experience in a role that requires patient interaction, either in person or over the phone.Experience dealing with multiple databases to document patient interactions and retrieve related information that is important to understand the detail necessary to achieve the desired outcome.Ability to handle sensitive information and maintain HIPAA compliance.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working with internal and/or external stakeholders to gather or share information, or to collaborate together to achieve the desired outcome.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metrics.Can type at least 40 WPM. Preferred Skills Bilingual in English and Spanish (or any other languages).Experience working within financial counseling in a Hospital, Physician office or home environment, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations. About nThrive Be Inspired. Ignite Change. Transform Health Care. From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.PI107963367