Our Commitment to Trust and Safety

Why you can trust us

Your safety and peace of mind are our top priority

At Homejoy, we pride ourselves in partnering with the best home service professionals across the country.

Background Checks

All professionals on our platform undergo a rigorous screening and verification process which includes background checks in accordance with local, state, and federal laws – as well as in-person assessments.

High standards for quality

We have an extensive in-person screening and certification process which ensures each cleaner will meet Homejoy standards and the standards our clients expect.

Additionally, we ask our clients to rate the quality of services provided after each cleaning. All cleaners must continue to receive top reviews in order to continue to be matched with jobs on the Homejoy platform. It's our way maintaining trust and high quality standards.