FAQ

Why buy with SSC?

SSC is the trusted supplier for local and international teams and players. Our prices are fair and our products are top quality. We look beyond merely selling products and aim to build a lasting relationship based on providing the best advice and pricing for the products your team requires..

Why can’t I find the product prices online?

At SSC we’ve developed a comprehensive pricing plan that takes into account a variety of factors. We aim to leverage a long term relationship with your team and ensure you receive the best pricing on any product at any given time. There is nothing static about costs in today’s world –and at SSC we’re always looking out for your bottom line.

Why can’t I find the specific product I’m looking for?

We endeavor to inventory items which most teams and athletes would require on a daily basis. In the event that you require an item or items not offered by SSC, please contact us for products not listed. We can source most major manufacturers or suppliers, and would be pleased to source any item and provide a competitive quote..

Our Payment Policy

We accept Visa, Master Card and Direct Deposit.Purchase Orders are acceptable based on net 30 day payment to Sport Supply Co. and must have prior approval.

Our Shipping Policy

All orders are shipped via Canada Post Expedited, within Canada.Fedex, Purolator and UPS service is available when requested.

Our Return Policy

Replacement or refund is for no more than the selling price of the item, to the original purchaser, and, is determined by Sport Supply Co. Return shipping cost is at customer expense. All returns are subject to a $25.00 processing and administration fee. Returns must be in original packaging (as applicable) and received in new and resalable condition.Special ordered items are non returnable non refundable. A deposit may be required for certain special order items.Specials, seconds, or end of lines are non returnable and non refundable.

Purchase Warranty

30 days from date on invoice. You must provide invoice copy. Warranty is for workmanship defects only. Replacement or refund is for no more than the selling price of the item, to the original purchaser, and, is determined by Sport Supply Co. Return shipping cost is at customer expense. All returns are subject to a $25.00 processing and administration fee. Returns must be in original packaging (as applicable) and received in new and resalable condition.

Privacy Policy

You are encouraged to visit our website often and be assured that: With your consent, we will gather only the minimum personal information necessary to provide you with current information about our products and services, and to provide you with fast, reliable service when you decide to purchase from us. We will not sell, exchange, loan or make available to other companies any personal information that you have provided to us. We will keep all personal information whether it is in print, electronic or other form. We will not hold credit card information on file. We will make available to you, upon request, your personal information that we have on file, and we will correct, amend or delete information at your request.

Terms & Conditions

Applicable taxes, shipping, and handling charges are added as required to all orders.Prices are subject to change without notice. All orders require Visa or MasterCard payment. Purchase orders from educational institutions are acceptable based on Net 30 day payment to Sports Supply Co. and must have prior approval.

Website Terms of Use

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sport Supply Co.’s relationship with you in relation to this website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).