Avg. Dealer Rating: (28 reviews)
"dealer contact me, I call before I went there sales person told me car available, when I go there sales person says sorry last night sold car . west my time one hours drive"

Avg. Dealer Rating: (28 reviews)
"They called me at the crack of dawn, I was not
ready to discuss cars at
that hour of the morning. I called back 2 hours later
and discussed the car.
They said that a manager would call me back to
discuss numbers. 4 hour
and no call, I called back and left another message,
2 hours and no call.
this went on all day until finally I spoke with Stuart
the "used car
manager" we agreed on price and he was going to
have a salesman write
up the deal. At this point I arranged to re-route my
travel plans and
reschedule a few meetings. You see, a nice Jaguar
Super v-8 in good
condition is worth jumping through hoops a little
bit.
3 hours and no call, I called back 2 more times.
Then finally a fellow by
the name of Max called and said that they sold the
car to someone else
and that he was sorry. I simply hung up and
contacted the owner of the
dealerships office. At 9 pm I get a call from Stuart
apologizing that another person had taken a deposit
3 days prior and that the internet had not caught up
with it. I discussed with him that the 3 persons,
including himself should have known that it was
sold, as they were not the "internet".
He said that the buyer did not show up due to a
family emergency. We struck a deal that I would
buy it but he would have to call me back that he
wanted to ask the owner Fischer how to proceed.
Apparently Fischer said to sell me the car!
I said okay. Once they indeed called me back and
told me that they would
sell me the car and that the other fellow was out of
luck, I knew that at this point I was not going to buy
the car from them.
They had already proved to be liars and now that
they were going to sell me the car anyway, sleazy
too, and with directive from the top! they
disregarded the other buyers needs or situation.
These are not good people. Now, there was
nothing I could believe that they told me. These
people had no integrity.
The owner, Fischer had approved in 5 minutes that they sell me
the car disregarding the original buyer. They didn't even speak to the other buyer,
They arranged to have someone pick me up at the
airport the next morning. I never showed up.
I figured that they needed to learn a lesson. In
business integrity matters."

Avg. Dealer Rating: (12 reviews)
"Gave a quote for the requested car. Confirmed it was available a couple of times. Was on my way to the dealership, got a call from the Manager asking me to wait, did not get back, made me wait for an hour on the road(was traveling from a different city), finally called and told me they don’t have any vehicle of that sort with them and they tried to find it and couldn’t (had vin number and stock numbers on the quote). Didn’t even bother to ask if I wanted to come see other vehicles, just hung up saying the vehicle I requested is not in their system. Was surprised if the manager even had interest selling. Not going there anymore. Got a new car the same day from a different dealership. So easily lost a customer! "