Sunday, August 15, 2010

A Coleman suprise

While I was away at the Gentile Summit, the people at Coleman did something that shocked me. They sent me the replacement chair!

When I got home from Minneapolis there was a big box on the front porch. At first I thought my lazy tenants had not checked their mail. I was expecting a big package (That's what she said!). I took a closer look at the label and saw it was from Coleman. Did they actually listen to me when I said they should send me a chair and I would gladly send the defective one back?

It would appear so but maybe not. There wasn't an email from them notifying me of the delivery. There is also no instructions on where to send the old one back. At this point, I am not sure if I am to send the old chair back. I don't want it. In fact, I would be more comfortable sending it back because that is what I told them I would do. But where am I suppose to send it?

I am not surprised that they didn't send me a notice about the chair, or mentioned the cost of shipping the old chair back. Their customer service department is pitiful.