On a BES IT Policy, if you go to Common>Set Owner Info you can set emergency contact info there. For federal agencies I have worked for, this has been a tremendous help in recovery of Lost devices, and one that was stolen and found by a civilian. Also, to use this effectively, you should set your Security Timeout in Options>Security>Security Timeout. This will lock the device after a predetermined amount of time, if the device is misplaced. Hopefully That's when the person finds it, BEFORE they go through your stuff. LOL