"Even though I did not give GiftBasketoverseas 3 full business days to deliver to Brazil, they made an extra effort to get the gift on time for my mother-in-laws birthday. I was doubtful they could do it, but they came through fantastically providing regular updates and a courtesy email upon delivery. My wife said that my mother-in-law cried when she received the gift and said that the presentation was beautiful. They definitely exceeded expectations."

Reviewed by Paul S - July 17, 2014Rating: 4.3Greenwich CT, USA

"To all the Customer service team at Gift Basket
A BIG THANK YOU ! for making the day of my mom . I have called her just now and she has received both the bouquet of flowers as well as the Gift Basket this afternoon.
This is the 1st time I am using the service of Gift Basket and your professionalism and great Customer service support has impressed me GOOD JOB Ladies ! I definitely come back more for your services.
Thank you for always being so responsive, polite and helpful..it was our error for indicating the wrong address and you have managed to assist me to re-route the delivery and ensuring my mom received the gift.
We are sorry for causing any inconvenience at your end. A big thank you again to all who have been following and responding to me.
Thanks: we will definitely come back for more of your services
Regards,
Mrs Ling Walters"

Reviewed by Mrs Ling Walters - Sep 24, 2013Rating: 4.4Singapore

"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"

"GiftBasketsOverseas are one of the best and most professional online ordering businesses I have ever used. The order I placed in Australia one day was completed and delivered in NZ the next - less than 18 hours later!! My mother in law was absolutely thrilled with the quality and the size of the fresh fruit and food hamper. I will certainly be using them again and again!!"