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Putting Patient Relationship Management First To Help Those With Chronic Care Needs

Managing chronic-needs patients is often a consuming effort for medical practices.

The Centers for Medicare and Medicaid Services (CMS) recognized this when it created an opportunity for practices to offer chronic-care management (CCM) services for reimbursement under CPT code 99490. The agency hoped providers would seize the chance to take advantage of the CPT code 99490 and further chronic care management clinical efforts.

However, practices didn’t necessarily pounce on the opportunity. Instead, many medical groups felt — and continue to feel — overwhelmed by the idea of having to shift their practice to accommodate patients who fall under the CCM umbrella. This article will highlight opportunities for practices to enhance patient care with CCM without adding staff or breaking the bank.

In this article in Health IT Outcomes, JIm Higgins looks at ways to manage CCM and patient relationships effectively. Read the full article.