What 354 customers think of DialAFlight customer service

The app is always there on the phone so no need to refer to print-out copies of itinerary.There’s no quicker way of booking flights and hotels than DialAFlight in my experience

James Mccubbin| Posted on 26 Feb Visited Chicago

Belinda was very helpful

Andrew Novis| Posted on 18 Feb Visited Chicago

Friendly and professional staff. Hotel was excellent. Great location

Dawn Foster| Posted on 06 Jan Visited Chicago

As usual all went to plan and no hassles. Thanks Scott for again making it easy to travel

Belinda Davies| Posted on 02 Jan Visited Chicago

Great service. Jarvis ever helpful as always.

Arnoupe Jhass| Posted on 02 Jan Visited Chicago

Always sorts out flights for us without any problems

June Murphy| Posted on 16 Dec Visited Chicago

Thank you, as always!

Neil Kraft| Posted on 28 Nov Visited Chicago

Carla and her team are brilliant. We have used her before and will use her again.

Aimee Mearkle| Posted on 27 Nov Visited Chicago

Carla, as always, provided a great fare, followed up until just before departure. We already have two more trips booked with Carla.

Aimee Mearkle| Posted on 27 Nov Visited Chicago

I didn't get my vegetarian meal on the flights - none of them! Otherwise everything was wonderful. And so are you.

Penny Phillips| Posted on 25 Nov Visited Chicago

I thought the call from the sales team was a nice touch before we left ... will use you again for international flights

Terry Leadbetter| Posted on 22 Nov Visited Chicago

My first flight to the USA went without a problem.

Derek Billington| Posted on 16 Nov Visited Chicago

Always on hand and respond to queries very efficiently. Just like the adverts which is very unusual!

Mathew Nottingham| Posted on 01 Nov Visited Chicago

Everything for our trip was excellent.

Patricia Higgs| Posted on 19 Oct Visited Chicago

A first rate friendly service. Thanks for all your help.

Peter Minta| Posted on 16 Oct Visited Chicago

I rarely offer an 'excellent' rating to anything but the effort Nick put in to satisfy our requirements was exemplary.

Phil Buckman| Posted on 15 Oct Visited Chicago

Flight was OK but we were spoilt the month before. Hotel was excellent, just what we wanted for being close to everything.

Scott Lynch| Posted on 11 Oct Visited Chicago

Great people to work with when buying flights and they are helpful with other travel questions.

Margie Lawler| Posted on 28 Sep Visited Chicago

Fraser delivers every time. It's a pleasure to do business with him and Christian. Many thanks again.

Lily Seeney| Posted on 26 Sep Visited Chicago

Went well, hotels were good with excellent location.

James Gardner| Posted on 26 Sep Visited Chicago

Excellent communication from your staff and gave me excellent service for my flights to USA and internal flights and hotel.

Raymond Rudd| Posted on 25 Sep Visited Chicago

We would not do a stopover flight in future - non stop flights are much less stressful! Thank you for all your help with the flights - much appreciated.

Robert Vine| Posted on 21 Sep Visited Chicago

Very helpful team, seamless experience from beginning to end.

Gervais Houslop| Posted on 19 Sep Visited Chicago

Went to visit Cuba but due to hurricane went elsewhere. Please pass on my grateful thanks to Logan for the tremendous work he did in rescheduling our holiday at such short notice. Cannot praise him enough.

Graham Hill| Posted on 17 Sep Visited Chicago

Everything worked out brilliantly. You were always at the end of the phone and were very proactive, excellent

Eleanor Bursk| Posted on 16 Sep Visited Chicago

The only potential issue was that the transfer time at Detroit was a little short. I did make it, but I had to rush.

Benjamin Banks| Posted on 16 Sep Visited Chicago

Very happy. It was good to have the phone call the week before to check I had my ESTA.

Elizabeth Robinson| Posted on 08 Sep Visited Chicago

Remind me never to fly United again - it was pretty poor and not worth the savings from BA.

Jane Zelly| Posted on 08 Sep Visited Chicago

Kane was excellent, thanks again for the support.

Omar Sheikh| Posted on 06 Sep Visited Chicago

Why our customers love us

Amazingly it is simple old fashioned service that sets us apart from other travel firms.
And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again.
And you’ll find many reviews from customers saying they wasted hours trying to plan a
holiday themselves before calling us - often on the advice of a friend - only to find we
could offer numerous options not available online which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.

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Calls answered
LIVE within 5 seconds

Experts view. Where to go, what to do and what to eat.

Dial up the wow!

Let us create your perfect trip

00:30

Let us create your perfect trip

LET US TAILOR-MAKE YOUR IDEAL HOLIDAY

Call us for free advice

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Call us for free advice

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Call for FREE advice

Need a little help deciding which hotel would be best for you? Feel free to call for a chat and let one of our experienced travel managers put together the perfect holiday.

CHAT WITH OUR EXPERTS

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They’ll also be able to advise on the latest flight offers and can organise taxi transfers, car hire or sightseeing if you wish.

Other services which make a trip special

Airport lounges

Relax in comfort before you fly

Beat the airport chaos. Swap the crowds for a luxury lounge

Airport Lounges fr £25

Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.

All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.

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Meet and greet

Relax knowing you'll be met on arrival

Avoid the stress with our Meet & Greet service

Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.

With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.

They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!

So no queues, no delays and less stress.

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Call us to book

Sightseeing

Relax if we pre-book your local trips

Get the most out of your trip by seeing the sights

Curious tourist, culture vulture or sporting
addict? Wherever you are in the world we
can help you get the most from your trip
with sightseeing suggestions, city tours
and a variety of leisure activities.

Book in advance through your travel
manager and not only will you save an
average of 10% over booking locally but you
won’t risk missing out if a particularly
activity or tour is oversubscribed.

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Call us to book

Best tours in the world

Relax on one of our fully guided tours

Best tours in the world

With or without a guide, tours offer a unique insight

Take an escorted tour for that authentic experience
If you really want to find the essence of a
country, then small group tours are the
perfect answer.

Take the open road for a freewheeling self-drive tour
A self-drive tour is a fantastic way to
explore a country at your own pace, driving
through spectacular landscapes.

Take a cruise and see several countries in one go
Cruise holidays have come of age, allowing
you to visit several countries and see
amazing places, all on one unique holiday.

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Surprising savings on first and business class fares

Fly in comfort. Arrive in style

All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
More on corporate travel