How do I subscribe?

Can I cancel my order?

If your order has NOT been shipped yet, just contact us via this formand one of our customer representatives might be able to request a cancellation for you but know that this may not always be possible.

What are the benefits of creating an account?

To make your life as easy as possible. When you place an order your information will be filled in automatically with the exception of your credit card information for your privacy and protection. Become a registered user now.

Taxes and Duties

Prices displayed on the website are exclusive of taxes. When you proceed to purchase your order, sales tax will be calculated on the total merchandise value (where it applies).

Outside the USA, destinations are shipped to on a DDU (Delivery Duty Unpaid) basis, which means that product prices displayed are exclusive of all taxes and duties.

As the recipient, you are liable for all import duties, customs and local sales taxes imposed by the country we are shipping to; in most cases payment of these is necessary to release your order from customs on arrival.

As customs policies vary widely from country to country, we are unable to advise the amount this may be.

Where is my order?

We strive to dispatch all orders within 24 hours. Estimated delivery times are again only an estimate.

We are not responsible for any delays caused by destination customs clearance processes.

When your order has been shipped, you will receive an email confirmation with shipping details and a tracking number.

You may also go to ‘My Account’ or ‘Track Order’ to see your order status.