Answer

PROBLEM

'The configuration files cannot be accessed. Please make sure you have installed FaxMaker correctly and that you have the enough permissions to access the FaxMaker folder.'

Followed by a Microsoft Managment Console error:

MMC cannot initialze the snap-in.

ENVIRONMENT

GFI FaxMaker

All supported environments

SOLUTION

1. Close the GFI FaxMaker Configuration

2. Stop all GFI FaxMaker services

3. Take a backup copy of the following files from the installation folder of GFI FaxMaker (...\GFI\FaxMaker\):

config.mdb

fmdb_rul.mdb

4. After backing up the files, open each file in MS Access

5. Go on the Database Tools tab

6. Click Compact and Repair Database

7. Exit MS Access

8. Restart the GFI FaxMaker services

CAUSE

Corruption of the Access databases. This is often caused by conflicts with Antivirus software on the GFI FaxMaker Server. To avoid this, please ensure that you have excluded the file locations detailed here