Citizens Advice Scotland Financial Health Spokesperson Myles Fitt said, “It’s very worrying that so many people are not claiming reductions from their CouncilTax bill.

“The average amount people could be missing out on is £700 per year – that could be a lifeline for many families.

“The Citizens Advice network in Scotland helps and advocates for hundreds of thousands of people each year and we frequently see cases around CouncilTax debt and people struggling with the cost of living generally.

“It’s clear that many people just don’t know about this reduction – which many households are entitled to.

“We want to put money back in people’s pockets, which is why recently launched an online CouncilTax tool can help people get all the exemptions, discounts and reductions that they are entitled to.