*Order must be placed before 4pm Monday to Friday. All delivery times are estimates. Weekends and Bank Holidays do not count as working days.

All orders placed before 4pm Mon-Fri are despatched same day via Royal Mail First Class delivery service (excludes Bank Holidays).

UK Delivery is free with all UK orders over £10.

Orders under £10 will incur a £1.99 charge.

UK orders over £49 are sent out via Royal Mail First Class Signed For (free of charge to the customer)

UK Orders over £80 are sent via DPD Next Day free of charge

Our UK free delivery service will generally mean that if placed between Monday and Friday your order will arrive the day after you place the order as all orders are sent out via Royal Mail First Class delivery, however on the rare occasion it can take up to 7 days (note Royal Mail does not deliver on a Sunday).

DPD Next Day Delivery - £3.50DPD Next Day deliveries will be delivered the next working day when placed before 4pm Mon - Fri. You will receive an email allowing you to track your delivery once it has been despatched and you will be given an hour window in which you will receive your order on the morning of delivery. This service is unavailable in certain outlying areas and deliveries do not take place on weekends or Bank Holidays.

Channel Islands, Northern Ireland, Highlands and Islands - Where possible we will despatch orders to offshore locations and the Highlands using Royal Mail 1st Class Post and DPD Delivery Services, but please allow a little more time for them to arrive.

European Delivery Times & Prices

Cost of Order

Price

Delivery Time (Estimated)

Signature Required?

Under £30

£9.99

4 - 7 Working Days

YES

Between £30 and £150

£5.99

4 - 7 Working Days

YES

Over £150

FREE

4 - 7 Working Days

YES

Deliveries to Europe are free with orders over £150, £5.99 for orders between £30 and £150, or £9.99 for orders under £30. Orders to Europe typically take 4 to 7 working days but on occasion they may take longer.

If you order by 4pm on a week day your order will despatch the same day. Our Royal Mail standard delivery method means your order should arrive next working day from despatch date (and this is the case 90% of the time), but please wait 7 days before contacting us. If you need it quicker, you can select a faster delivery method (eg Royal Mail Next Day Guaranteed) in the checkout under "Shipping Method". For more information, click the Delivery Tab.

What is Electric Tobacconist® Returns Policy?

The Electric Tobacconist® Ltd abides by the Distance Selling Act (2000). If, once you have purchased items from us, you decide you no longer want them, then you have 28 calendar days in which to return them and we will refund them in full within 28 days of the cancellation date (including any postage and packing paid) as long as the packaging remains unopened. This excludes e-liquids, clearomizers and disposables.

What is PG/VG?

PG (propylene glycol) and VG (vegetable glycerin) are diluants used in e-liquid.

Most first time users tend to lean towards higher PG content, but the more experience you gain with vaping, you might want to try higher VG content, especially when using box mods.

Note: we do not recommend using VG content of higher than 50% with plastic clearomizers as they may cause cracking.

What strength of e-liquid should I choose?

We can only offer a rule of thumb here, but the best way to advise you is as follows:

If you smoke (or used to smoke) more than 20 cigarettes per day then 18mg-20mg is advised (20mg is maximum strength now allowed under UK law).

If you smoke (or used to smoke) around 20 cigarettes per day then 16-18mg is advised.

If you smoke (or used to smoke) around 10 cigarettes per day then 10-12mg is advised.

If you are using e-cigarettes as a means to wean yourself off tobacco, then reducing your level to 8mg and below is advised as soon as it feels comfortable to do so.

How long will a 10ml bottle of e-liquid last me?

Vaping habits are different, so it's hard to say... some people like puff away all day and other people use their ecigs more sparingly. As a rough guide, an average 20 a day smoker of traditional cigarettes would get through a 10ml bottle every 3-5 days or so.

Sub ohm simply means the resistance of the atomizer coil is below 1.0 ohm. Sub ohm coils are generally larger and therefore can utilise more power and cover a greater area of wick - a combination which results is massive vapour production. A high-powered device paired is required for sub ohm vaping (a separate high-drain battery may be required - e.g. the Samsung 25R 18650).

"Direct-to-lung" is the suggested vaping style for sub ohm devices (as opposed to "mouth-to-lung" - i.e. how a traditional cigarette would be smoked).

Absolutely shocking! I have been using this brand happily for over a year, usually buying my cartridges from the supermarket. For whatever reason it is incredibly hard to take a pull from these cartridges and they produce such a small amount of vapour.