Learning Session Two

Quality Improvement Skills

The National Nursing Home Quality Care Collaborative’s Learning Session Two is a series of four videos. Teams can watch the videos at times convenient for your schedules. Each video is accompanied by a quality improvement activity.

Deadline

No longer applicable.

Certificate

No longer applicable.

National Nursing Home Quality Care Collaborative Learning Session #2

Date: No longer applicable

Location: Online

Who Should Attend? Nursing home administrators, nursing directors, nurses, nursing assistants, social workers, therapeutic recreation staff, housekeeping, maintenance staff, dietary staff, and any other staff that are involved in the planning and implementation of quality improvement initiatives.

Webinar 1: Model for Improvement: Making Changes That Result In Improvement
— Speaker: Elisabeth Dominguez, RN, BSN, CPHQ
— Purpose: Participants will be able to use a structured performance improvement approach to plan, implement, and document changes
— Objectives: Following this webinar, participants will be better able to:

Recognize the importance of developing a structured approach to identify changes that result in improvement

Identify a method to identify needed changes that will result in improvement

Use a method to determine where improvements can be made

Webinar 2: Root Cause Analysis: A Building Block for Quality Improvement
— Speaker: Kathie Nichols, BSN, RN, CRRN
— Purpose: Participants will be introduced to the RCA Toolkit for Long-Term Care which will help them look beyond an immediate solution to understand the underlying cause(s) of the problem.
— Objectives: Following this webinar, participants will be better able to:

Webinar 3: Plan-Do-Study-Act (PDSA)— Speaker: Kristi Wergin, RN, BSN, CPHQ, and Kim Nott, RN
— Purpose: Participants will be able to explain the importance of using learning cycles by using small test of change to apply to identified change ideas.
— Objectives: Following this webinar, participants will be better able to:

Recognize the importance of implementing small tests of change

Practice implementing a small test of change

Share with others the result of their test of change

Webinar 4: Developing a Plan of Action
— Speaker: Kathleen Lavich, RN, CHPN, CLTC
— Purpose: Participants will develop and document strong action plans that target creating new processes or making changes to current processes.
— Objectives: Following this webinar, participants will be better able to:

Continuing Education Credits

The following is no longer applicable to this learning session.

Registered Nurses – Wisconsin and Michigan:
MetaStar, Inc. is an approved provider of continuing nursing education by the Wisconsin Nurses Association, and accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. 1.0 contact hour will be awarded for successful completion.

Registered Nurses – Minnesota:
This program for 1.2 contact hours has been designed to meet the Minnesota Board of Nursing continuing education requirements. However, the nurse is responsible for determining whether these activities meet the requirements for acceptable continuing education.

Nursing Home Administrators:
This education offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 4.00 clock hours.

Important Note on Educational Credits:
Nurses may receive credit for each individual webinar by attending the full session, and completing the post webinar evaluations that will be sent to participants on September 30, 2015. Completion of the four part webinar learning series is strongly encouraged.

Nursing home administrators will receive their certificate following the completion of all four webinars in the learning series by attending each full webinar session and completing the post webinar evaluations that will be sent to participants on September 30, 2015.

Continuing Education Disclosures

Notice of requirements for successful completion – Participants must complete an online evaluation with certificate request form and attendance attestation to obtain educational credit or a certificate of attendance. Full session attendance is required for educational credit.

Sponsorship or commercial support – There is no commercial support for this activity.

Non-endorsement of products – No commercial products are associated with this educational activity.

Off-label use – Reference may be made to a product (medication or device) used for a purpose other than that for which it was approved by the Food and Drug Administration during the course of this educational activity. The speaker will announce this at the time of the presentation.

Registration fees and Refund policy – There is no cost for this webinar.

PLEASE NOTE: An evaluation email has been sent to participants. Participants will be unable to forward the evaluation links to others. If a member of your team did not receive an evaluation email, please contact continuing-ed@metastar.com to receive the links.