Cleanliness

Posted Sep 3, 2016

This is an old hotel yet it is very clean the Linens always smell very nice and fresh the rooms are very clean even though the building is all these people are trying very hard to keep the place clean once you get to know the owners they are wonderful people they always tell us to call them whenever we are ready to reserve a room and they will save the room that we want

5 out of 5

by Yolanda from RGV

Posted Aug 16, 2016 on Hotels

At first we hesitated into staying here, but we gave it a try. Our stay was great so we decided to stay a second time.

1 out of 5

by Gerald

This traveler left a rating score only
Posted Aug 11, 2016 on Hotels

5 out of 5

by Andres from McAllen, TX

Don't judge a book by its cover.

Posted Jul 11, 2016 on Hotels

It's a very comfy place to stay.
Great place for the money.
We went to the Kickapoo Casino for the weekend.
Fantastic location near stores and plenty of restruants( I recommend Yelp to find a good place to eat ).
The location driving up might seem a bit of rough, but everyone there was friendly.

Comment from Hotel Management

Jul 14, 2016

Hello,
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We are glad that you had a nice sleep. If you’re traveling to our area gain soon, don’t hesitate to call us.
Sincerely,
Andy
General Manager

1 out of 5

by A verified traveler

Posted Apr 12, 2016

Front desk was very rude terrible . Rooms were dirty and small

Comment from Hotel Management

Jul 13, 2016 by Andy, Hotel Management

Hello,
Dear Guest, Thank you for your comments. We're so sorry that you didn't enjoy your stay. Your feedback is extremely valuable to us as we strive to improve with each and every stay. Your comments have been address to the front desk agents and managers.
Since then, we have seen great positive feedbacks form our guest about our rooms and staff.
Will love for you to give us another chance.
Sincerely,
Andy
General Manager

3 out of 5

by A verified traveler

Posted Mar 22, 2016 on Hotels

It was ok for the price but needs to be remodeled. T ac was in bad shape with a musty smell coming out. The bathroom also had an odd smell. The manager was nice. No way for a handicap person to get to the 2nd floor if they smoke.

Comment from Hotel Management

Jul 20, 2016 by Andy, Hotel Management

Hello Dear Guest,
We appreciate you candid comments. We had taken serious steps to make and talk to our engineering team to fix these problems. Since your last stay, we have make some big changes in our rooms. Hope you give us another chance. See you soon,

4 out of 5

by A verified traveler from San Antonio

Close to work

Posted Mar 21, 2016

Pros: Close to where I had to be in the AM

Cons: Great value

Location: Downtown Eagle Pass, Casino nearby

Room was clean AC worked well . A bottled water would have been nice. Shower was good, Iron and coffee pot worked well

Comment from Hotel Management

Jul 13, 2016 by Andy, Hotel Management

Thank you for taking the time to tell us about how you enjoyed your stay.Your kind words about the staff means a lot to all of us. We do try to make all of our guests that stay with us feel at home. Thank you again and we look forward to seeing you again soon.
Sincerely,
Andy Chhitubhai

4 out of 5

by A verified traveler

Posted Feb 22, 2016 on Hotels

Comment from Hotel Management

Jul 14, 2016

We're glad that you enjoyed your holiday and will look forward to seeing you again.
Sincerely,
Andy Chhitubhai
General Manager