CUSTOMER SATISFACTION SURVEY 2009

CUSTOMER SATISFACTION SURVEY
2009
Business Satisfaction Survey
Business Satisfaction Survey
Bureau of Market Research
University of South Africa
May2009
Sample size (756)
Sample size (756)
LOCATION OF THE BUSINESS SAMPLE BY TYPE OF AREA, 2009
LOCATION OF THE BUSINESS SAMPLE BY TYPE OF AREA 2009
SATISFACTION LEVELS FOR ELECTRICITY BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR REFUSE COLLECTION BY
TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR NEIGHBOURHOOD STREETS
BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR SANITATION BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR STORMWATER BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR WATER PROVISION BY
TYPE OF BUSINESS, 2009
TYPE OF BUSINESS 2009
SATISFACTION LEVELS FOR STREET LIGHTS BY
TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR SANITATION BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR STORMWATER BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR WATER PROVISION BY
TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR STREET LIGHTS BY
TYPE OF BUSINESS, 2009
TYPE OF BUSINESS 2009
SATISFACTION WITH ELECTRICITY TARIFFS BY TYPE OF BUSINESS, 2009
SATISFACTION WITH ELECTRICITY TARIFFS BY TYPE OF BUSINESS 2009
SATISFACTION WITH PROPERTY RATES BY TYPE OF BUSINESS, 2009
SATISFACTION WITH WATER TARIFFS BY TYPE OF BUSINESS, 2009
SATISFACTION WITH MUNICIPAL REFUSE REMOVAL TARIFFS BY TYPE OF
BUSINESS, 2009
SATISFACTION WITH SANITATION AND WASTE WATER RATES BY TYPE
OF BUSINESS, 2009
SATISFACTION WITH WASTE REMOVAL TARIFFS BY
TYPE OF BUSINESS, 2009
SATISFACTION WITH BUS TARIFFS BY TYPE OF BUSINESS, 2009
OVERVIEW OF RATINGS OF TARIFFS/RATES OF BASIC SERVICES, 2009
BUSINESS UTILISATION LEVELS BY COLLECTIVE SERVICE TYPES, 2009
BUSINESS UTILISATION LEVELS BY COLLECTIVE SERVICE TYPES 2009
BUSINESS SATISFACTION RATINGS FOR COLLECTIVE SERVICES, 2009
SATISFACTION LEVELS FOR PAVEMENTS/PEDESTRIAN WALKWAYS
BY TYPE OF BUSINESS, 2009
BY TYPE OF BUSINESS 2009
SATISFACTION LEVELS FOR BUSINESS LICENCE BY
TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR STREET SWEEPING AND LITTER CONTROL
BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR TRAFFIC LIGHTS/SIGNALS
BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR GRASS CUTTING BY
TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR ROAD MAINTENANCE
BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR BUILDING CONTROL
BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR CONTROLLING ILLEGAL
SQUATTING/OCCUPATION BY TYPE OF BUSINESS, 2009
SQUATTING/OCCUPATION BY TYPE OF BUSINESS 2009
SATISFACTION LEVELS FOR CONTROLLING LAND INVASIONS
BY TYPE OF BUSINESS, 2009
BY TYPE OF BUSINESS 2009
SATISFACTION LEVELS FOR CONTROLLING STREET/INTERSECTION
TRADING BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR CONTROLLING ILLEGAL DUMPING BY
TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR THE CONTROL OF ILLEGAL WATER
CONNECTIONS, 2009
CONNECTIONS 2009
SATISFACTION LEVELS FOR THE CONTROL OF ILLEGAL ELECTRICITY
CONNECTIONS, 2009
SATISFACTION LEVELS FOR THE CONTROL OF THE VISUAL
ENVIRONMENT, 2009
SATISFACTION LEVELS FOR THE CONTROL OF
BUILDING/CONSTRUCTION RUBBLE, 2009
SATISFACTION LEVELS FOR TRAFFIC CONTROL
BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR CRIME PREVENTION
BY TYPE OF BUSINESS, 2009
BY TYPE OF BUSINESS 2009
SATISFACTION LEVELS FOR NOISE CONTROL
BY TYPE OF BUSINESS, 2009
PERCENTAGE OF BUSINESSES RECEIVING AN ACCOUNT
FROM THE CoT BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR THE CLARITY OF ACCOUNTS
BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR THE CORRECTNESS OF ACCOUNTS
BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR REGULARITY OF ACCOUNTS
BY TYPE OF BUSINESS, 2009
SATISFACTION LEVELS FOR HANDLING OF INCORRECT ACCOUNTS
BY TYPE OF BUSINESS, 2009
BY TYPE OF BUSINESS 2009