Tips for Military Personnel

Thank you for serving in the armed forces. While you work to protect our nation, our office is working to protect you and all North Carolinians from frauds, scams, and illegitimate business practices.

Military deployments are particularly stressful for families and financial worries can add to your stress. See our tips on getting your financial affairs in order. And remember, all active duty military personnel are covered by the Servicemembers Civil Relief Act (SCRA) which can offer protection and relief regarding mortgages, leases, interest rates, and eviction and other court proceedings.

While you’re overseas, you may be more vulnerable to certain scams like identity theft. Take steps to protect your credit.

You can also learn to spot and avoid particular scams that target members of our military services.

We can help

If you’ve been a victim of a scam or bad business deal, we want to help. File a complaint with us or call toll free within North Carolina 1-877-5-NO-SCAM.

Will filing a complaint with the Consumer Protection Division of the Attorney General’s Office have an effect on my military record?

No. Complaints with our office will not go up your chain of command and we will not communicate with your chain of command unless you request us to do so. No complaint needs to be filed with the military. Please keep in mind that even though the complaint may not be registered with your chain of command, it may be necessary for you to inform your chain of command about the problem you are having.

What if I have a problem with a merchant who is located on base?

All merchants must comply with North Carolina State laws, no matter where in the state they are located. If you have a dispute with a merchant and do not feel that they are doing what they should to resolve the issue, file a complaint with our department.

What if I’m stationed in North Carolina but I have an issue with a merchant or scam artist in a state where I was posted previously?

We may still be able to help. Call our office at 1-877-5-NO-SCAM toll-free within North Carolina and ask to speak to one of our Consumer Protection Specialists. They’ll listen to your problem and try to determine where you should go to get the situation addressed.