LAS VEGAS, Nov. 14, 2011 /PRNewswire/ -- CA WORLD -- CA Technologies (NASDAQ: CA) Executive Vice President and Group Executive, Customer Solutions Group, David Dobson defined the "new normal" for IT organizations experiencing the confluence of trends, technologies and events in a world dominated by an anytime, anywhere, uninterrupted customer experience.

Speaking to IT professionals in a keynote address at CA World 2011, Dobson explained how this new normal is a transformative moment for IT that is shifting CIOs' focus from managing infrastructure, maintenance and operations, to optimizing the delivery of business services for innovation and growth.

Dobson explained how cloud computing, virtualization and the consumerization of IT, combined with the global economic slowdown, have converged to create this new era.

"We experienced accelerating demand at the exact same time as IT budgets shrank in response to the recession," said Dobson. "Everyone is scrambling to do more with less, to become more agile and to find more cost-effective ways to support the business. The result is a transformative moment that offers a tremendous opportunity for competitive differentiation—as well as a huge strategic challenge."

The unique value proposition offered by CA Technologies, Dobson maintained, is that it can empower CIOs to mitigate complexity, automate essential processes and make more informed planning decisions for their entire IT environments across vendors and platforms -- from the mainframe to the cloud. This enables them to successfully shift resources to innovation and growth, rather than remaining bogged down with maintenance and operations. As a result, CA Technologies customers can excel at the new normal.

"The reality is that we're all dealing with a huge amount of IT complexity," he continued. "You're managing a large data center with infrastructure from multiple vendors. You're experimenting with applications and infrastructure in the cloud. But whether you're adopting a private cloud, a public cloud, or a hybrid of these models, you're going to need to manage and secure a multi-vendor, multi-platform, cloud-enabled environment."

Business Service Innovation for Customers

Dobson also outlined the company's model for Business Service Innovation—which CA Technologies is delivering by helping customers optimize their technology planning in the context of their particular business goals.

"CA Technologies uniquely offers customers the ability to realize the benefits of Business Service Innovation through our value roadmaps and the differentiated solutions that underpin that roadmap," said Dobson.

According to Dobson, this framework has guided the company's acquisitions over the past 18-plus months.

"On their own, our acquisitions bring powerful innovations, such as the service modeling and simulation of CA LISA from our ITKO acquisition, the predictive analytics of CA Capacity Management from the Hyperformix acquisition, and the 'clone and click' capabilities of the CA AppLogic® platform," he said. "But the real power comes from combining these leading-edge technology acquisitions with our robust core portfolio of solutions and services. By integrating all of these capabilities on a common
platform, we're able to deliver Business Service Innovation for customers that endows IT with unprecedented speed, innovation, cost/risk efficiencies and performance."

The roadmap CA Technologies applies to deliver Business Service Innovation integrates the following services, tools, and solutions to drive game-changing outcomes:

Model: The design and deployment of customers' composite services are optimized through modeling and simulation of performance, integrations, security, capacity requirements and cost—before any significant investment is made.

Assemble: Service resources from mainframe, distributed and virtualized environments—as well as third-party and cloud services—are assembled into service bundles.

Assure: Monitoring, predictive analytics and performance optimization are applied across the entire IT value chain, assuring service levels and reliability.

Secure: With security built in at the core, assets and information are protected—and access is intelligently controlled through content and
identity awareness.

All of the elements of the value roadmap are managed under a single Service Management framework, regardless of where the services are located. CA Technologies is a leader in the Service Management category and has extended that leadership to cloud and hybrid environments.

CA Technologies (NASDAQ: CA) is an IT management software and solutions company with expertise across all IT environments — from mainframe and distributed, to virtual and cloud. CA Technologies manages and secures IT environments and enables customers to deliver more flexible IT services. CA Technologies innovative products and services provide the insight and control essential for IT organizations to power business agility. The majority of the Global Fortune 500 relies on CA Technologies to manage evolving IT ecosystems. For additional information, visit CA Technologies at
www.ca.com.