Please note: *Whenever removing or inserting a memory card in the
device, be sure the device's power is turned off.

Thanks!

Best Regards,

Dave
eBookwise Support Team

After receiving this answer I took a quick screen shot of the portion of the page showing the upgraded memory device and sent that along with the link to the ebookwise page where it is and asked if the site advertisement was incorrect. Haven't heard back from them yet. I'll post the answer here when I do.