Service standards

Time standards

The Children's Court recognises it is important to deal with cases in a timely and cost-effective way. In the care and protection jurisdiction the Court aims to deal with 90% of cases within 9 months and 100% of cases within 12 months. In the criminal jurisdiction the Court aims to deal with 90% of cases within 6 months and 100% of cases within 12 months.

Client Service Charter

NSW Courts and Tribunals are committed to providing our clients with a high standard of service.
The Client service charter [PDF 111kb] sets out the services NSW Courts and Tribunals provide and the standards you can expect.