Repair & Refurbishment

Arcas Technology Inc. also offers board level repair on your Cisco, Polycom and Avaya IP phones. After your phone is repaired, each phone will be cleaned, individually boxed, and given new coil and patch cords. A one-year warranty will also be included with the repair service. Arcas Technology Inc. guarantees that every product, once it reaches our warehouse, will be returned within 7-10 business days. If your product is unrepairable, you will not be charged.

Phones go through a troubleshooting procedure to identify the problems the phone is having. Damaged components will be replaced to manufacturer’s specifications. Broken displays and damaged plastics can be replaced. If you are just looking to have your phones refreshed (cleaned, new cords, individually boxed), we can help with that also.

Arcas Technology Inc. also offers advance replacement repairs. If you cannot wait 7-10 days for the repair, we will overnight you a replacement in exchange for your defective phone.

We can also repair you Cisco switches. Bad ports, no power and other problems can be fixed to bring your switch back to running condition. No need to scrap a defective switch any more when you can repair for a fraction of the price of replacing it.

How to get your item(s) to us for repair: - Box up the item(s) securely so they are not damaged during transit - Let us know the box dimension (call, email or live chat) - We will issue a call tag and have the item(s) picked up. No hassle and no cost to you!

For more information on this service or to request a RMA to send in your repair, you can email us at info@arcastech.com - call 877-220-8830 ext 0 - click on the Live Chat icon on the right of the screen.