Please be advised that Site sizes vary from park to park and within each park. Sites will be allocated based on the measurements provided during the booking process and it is the responsibility of the guest to ensure estimates are as close to accurate as possible.

If you are unsure, we would prefer you to overestimate or give us a call on 1800 555 666

Deposits and Payments
A credit card deposit equivalent to the first night's accommodation is required at time of booking - except during High Season, where a deposit of $100 for sites and $300 for villas is required.
High Season is all QLD/NSW School Holidays and Long Weekends.
Remaining Balance is due upon arrival.
The Park will process a charge to the Credit Card that you securely provided and advise you of the details of the charge in a printed receipt and copy of the credit card receipt posted the same day.
Cancellation Policy
Cancellations received more than 14 days prior to the booking will be refunded, less a $40 fee per booking. No refunds are available if you choose to check-out early. Non-arrival on first night automatically cancels the entire booking.
Amendments and cancellations must be made directly with the hotel or online if permitted by the rate.
Child Policy:
Infant 0 - 2 years inclusive, (Free of Charge)
Child 3 - 15 years inclusive,
Adult – 16+ years and above.
BIG4 Club Membership Discount
Where a BIG4 Club Member discount is applicable, you must have a valid BIG4 Club Membership at the date of arrival.
General
Minimum Age - You must be at least 18 years of age to make a reservation.
Special Requests - you acknowledge that Special Requests are on a request basis and are not guaranteed at the time a reservation is made.
BIG4 Holiday Parks
BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any of the particular BIG4 Holiday Parks. We only facilitate this booking service. All bookings are made directly with the individual owner of the BIG4 Holiday Park.