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Communication Key To Successful Builder/Client Relationship

The home building process can be a difficult one for the average homeowner to understand. From the technical aspects and terminology of the actual construction to the labyrinth of financing, even the most focused client can find themselves overwhelmed with information.

This is where a good builder can make all the difference and help make the process a smooth one for both the client and themselves. By establishing open lines of communications early on in the process and continuing to make themselves available to the client, a builder can help avoid the problems that can stall the production of a hew home.

Houston custom home builder Whitestone Builders takes great strides to help clients understand the building process from start to finish. We believe that an informed client is an asset to the entire process; they can best articulate their desires to the builder and avoid the errors and delays that come from miscommunication. To that end, we encourage our clients to ask questions and, conversely, we listen closely to what they have to say.

At Whitestone Builders, we present our clients with an introductory package that details, in writing, the entire process from start to finish. We go over the information with the client and take the time to explain anything that is unclear or confusing. We break down the jargon and make sure every term and description is understood before the work begins. Too often, many contractors skim over information or omit details that they assume the client wouldn’t understand or doesn’t need to know. This is not only bad for the client but bad for the home building industry as well and helps feed the (erroneous) stereotype of unscrupulous builders.

Our company strives to include the client in every part of the process so that they not only understand the work being done but acquire knowledge about the home building industry for the future. By doing this, Houston custom home builder Whitestone Builders not only hopes to improve the relationship between clients and homebuilders but also demonstrate why working with us is the best decision you can make. When you are ready to build your custom home in Houston, Whitestone Builders should be your first phone call.

Contact us today to find out how Whitestone Builders can help you realize your home building dreams. From conception to construction to financing, we can make the entire process as simple and understandable as possible.

WHAT OUR CLIENTS SAY

"We love our new Whitestone house in The Heights. Nothing else on the market could compare, so our buying decision was easy. The antique doors, classic design, and...read full"

- E. Johnson

"Our experience with Whitestone was incredible. They worked with us closely and made sure our concerns were addressed and our vision was realized. We are so glad to...read full"

- Steven & Laura

"I have worked with Whitestone Builders for over 7 years and have seen that their attention to detail, their trim work, and the character of their homes is...read full"

- Mickey Bufalini, Interior Designer

"We asked our architect who he recommended to build a Victorian home with great attention to detail, who was patient and who was very organized and Sam at...read full"

- Norma and Bill

"My house is completely different from homes Whitestone had done before, but they took on the challenge and passed with flying colors. Dave did everything he said he...read full"

- David R

"Time and time again, Whitestone provided us with exceptional customer service. Dave was very personable and always reassuring so I felt very comfortable after each encounter. What impressed...read full"

- Meghan & Asher

"I have worked as an interior designer with Whitestone Builders for the past five years. During this time Whitestone consistently meets or exceeds the customer’s expectations. The builder,...read full"

- Camille Montondon Peeples (Interior Designer)

"I need for you to know that after week one, I am pleased. The contractors need to be praised; I worked with these guys this afternoon and they...read full"

- Brett Binkley

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