We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

It’s an aged hotel. While main lobby have seen some updates in deco, the rooms are not. Carpet are old, buttons and switches not labelled, safe and tv not working, only 1 power outlet so not very business friendly, extremely noisy mini fridge, hazardous toilet...More

Dear Jonni3,
Greetings from Impiana Hotel, Ipoh.
Thank you for taking the time to share a review on your stay with us. We are sorry to hear of your unpleasant stay experience and wish to assure you that this is not our usual service standards....More

Thank you for upgrading our room... We were pleasantly surprised. Thank you for the complimentary fruit basket too.
I forgot to bring my 'telekung'/prayer garment so I was happy to see that you had included one for your guest to use. Really appreciate the gesture!...More

Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank RShahrin

Response from Gerard S, General Manager at Impiana Hotel IpohResponded 17 January 2018

Dear RShahrin,
Greetings from All of Us @ Impiana Hotel, Ipoh.
Thank you for taking the time to share your experience during your recent stay with us and for the EXCELLENT rating of our hotel. Your kind words will definitely spur us to continue with...More

Although we only spent one night at the Impiana Hotel, it was well located for shopping and restaurants. The room was spotlessly clean and the reception staff were extremely helpful. The food in the snack bar was average but then who would want to eat...More

Dear Shkooon,
Greetings from All of Us@Impiana Hotel, Ipoh.
Thank you for sharing a review on your recent stay and the VERY GOOD rating for our hotel. Your feedback has been shared with my Team and we are all very appreciative of your kind words.Your...More

The hotel is quite great. The staf is friendly. The room is comfortable. The food is also great with huge variety. The main setback is the centralized AC. It can be control. Although it is set at the highest setting, the room remain to be...More

Dear Amir H,
Greetings from All of Us@Impiana Hotel, Ipoh.
Thank you for sharing a review on your recent stay with us. We are glad that we have served you well and your feedback will definitely inspire us to continue to offer the very best...More

bit upset with the staff upon check-in and the rooms needs to improve. the carpeting feels old and dirty and the switch for the light needs fixing. but the swimming pool was great. although i think there shouldnt be a limit of swimming pool towels...More

Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear ShuhadaAwal,
Greetings from All of Us @ Impiana Hotel, Ipoh.
Thank you for your review on your recent stay with us.
We have taken note of your comment on the service at check-in and our room's cleanliness. Rest assured, we will continue to strive...More