hi,
I connected my WD external drive to my computer, the blue circle light is on but my computer couldn't detect it.
Sometimes my computer will make a "don-dong" sound and the signal "new hardware was found" will appear, but in a second or two another signal which saids something like "the new hardware might not run properly".
(the blue light is on in the whole process)

could any of you tell me what might go wrong and all the solution you can think of so that i could try to solve it?

Did you format the drive at all? If not use the discs that came with the drive to get it formatted so that Windows will recognize it. Windows will not recognize any new drives as they are in RAW format. They need to be in NTFS or FAT32.

Did you format the drive at all? If not use the discs that came with the drive to get it formatted so that Windows will recognize it. Windows will not recognize any new drives as they are in RAW format. They need to be in NTFS or FAT32.

Cheers,
Mak

hey mak,
probably not, but it comes with the software like file manager or something ( already installed). **I could use this EHD for other computer tho**,
I typed in the keyword on google and I've find out that it might have something to do with the power (electricity or whatever you call it) of the computer.
I've changed the option to full capacity (for power) but still no help.

Doesnt the External come with it's own power supply? I know mine did. That should be more than enough power to run it. Unless it didnt and it is trying to run from the USB port and get power from there.

Doesnt the External come with it's own power supply? I know mine did. That should be more than enough power to run it. Unless it didnt and it is trying to run from the USB port and get power from there.

Well that could be the issue then. If you do not have the External plugged into a USB port on the PC but plugged into a USB hub it is more likely not getting the power it needs to run. So i would suggest trying just a straight connect to the PC to see if it works.

Might also need a more powerful Power Supply Unit as well. Your might not be powerful enough to drive all your components.