‘Alex is part of the team, now,’ said Avril. ‘He picked everything up really quickly and has become a friend to many of his colleagues in store, myself included.’

Store commitment to staff development

Due to the positive impact Mr Williams made on the team, he was kept on after his six week placement.

Store manager, Emma Davies, said: ‘It’s always a pleasure working with Alex. He works incredibly hard and we’re really pleased with his professional development.

‘Alex has become an integral member of our team. He’s punctual, enthusiastic about the care we provide and a motivating force within the team. He’s also very knowledgeable about the range of optical and audiology services we provide too.

‘We are committed to developing all of our staff members’ skills, but we can only be successful if they are receptive to learning new things. Alex has been from day one.’