Sorry but this is so frustrating. I am already at VIP 7, and I am unable to play my old account. And, there was no notice that tells you can only get a maximum of two items in each coin set that you will purchase, which on my case, I cannot acquire another the item reward of purchasing 1800 gold. My previous 2 Dragon Blade was on the game that was installed on my previous phone where I first play this game. I am not expecting to retrieve all the items I had bought on my first account, only at least the Dragon Blade reward for purchasing 1800 gold. And on my second account, which was installed on my second phone, I couldn't find a button where I could retrieve it. I am on my 3rd phone now and again and need to install the game again.

Sorry but this is so frustrating. I am already at VIP 7, and I am unable to play my old account. And, there was no notice that tells you can only get a maximum of two items in each coin set that you will purchase, which on my case, I cannot acquire another the item reward of purchasing 1800 gold. My previous 2 Dragon Blade was on the game that was installed on my previous phone where I first play this game. I am not expecting to retrieve all the items I had bought on my first account, only at least the Dragon Blade reward for purchasing 1800 gold. And on my second account, which was installed on my second phone, I couldn't find a button where I could retrieve it. I am on my 3rd phone now and again and need to install the game again.

Admin, I hope you could help me on this. Thanks.

Hello leelordjh11,

There does exist a process by which you can transfer you data to a new device. However, this must be done by the staff of the company, I recommend you to write an email to apply for data transferring to william@xingames.com. You need to include your old ID and the new ID in the new device. Then they may conduct the process for you. And you can also post your IDs here, then I can also mention them your request. Plz pay attention when launching the game as you may receive a notice to transfer data.

As for the bonus, there was another post in this forum in which you can find an explanation from the company that the max number of the gift to get is only two. I had suggested the company to add an explanation for that but it seems still not be done: (

I'm having an LUA Error and I cannot play because of that. It could not be ignored. It makes me unable to click anything except for the "Exit Button" from the pop up box telling me of an "LUA ERROR".

This is my ID number 21068642. I have no other ID number since I am using the same APPLE ID from my first device until now to download the game.

Hello leedordjh11,

You mentioned that you needed to transfer data to a new device. Once you download the game in your new device, you will get a new game ID (not the same as your ID in your old device) after launching the game in your new device. Accordingly, you will have two IDs then. You need to prepare your two IDs well in order to transfer data. Plz post your old ID and new ID here in the same tame then the staff will conduct the process for you and consider whether it is still necessary to fix the LUA Error. If you do not want to transfer your data any more, plz let me know.

From what I know if you back-up your data on the old device and restore it on the new one you keep your progress for all games, and I think that should be the same for Clash of Warlords. Unless you didn't do a back-up or is totally diferent device with different OS. Then you start new and have a new id

I also had that a few times. It was either because of the save system - loading 3 days back doesn't reset all the progress you did in that 3 days, or because I did some tests with tactic cards and there were tactic cards present that should be also reseted, but they weren't. What fixed the problem was deleting the game and reinstall it and recover data when asked at the beginning of the game. But you can do that only once per week