Utilities

Insurance

Taxes

Project Receipts

Regular Property Checks

Weekly, biweekly, monthly, seasonal

Make sure heat is on

Make sure there aren’t leaks

Guest Turndown Service

Cheese Trays

Wine

Flowers

FREQUENTLY ASKED QUESTIONS

What is a slush account?

We collect a set amount of money from you and keep it in an account that is specifically used for things like repairs, maintenance, lawn care, and snow removal. We send you a detailed monthly statement with true copies of the bills if we need to use any amount of money from the account.

Should I contact my tenants personally after enrolling in management?

No. You hire The Real Estate Store to manage your investments. This means the tenants need to report to us if they need any assistance and not you. We take care of them so you don’t have to.

Do I need to keep my property insured?

Yes! We will only manage properties that are insured. You can call us or your insurance agency to discuss what insurance options may be best for your situation. An example of a situation would be, if you are moving out of your primary residence and turning it into a rental unit, you will need to change the type of insurance you hold on the property.

What if I want to handle my own repairs and maintenance?

If you live relatively close to the location of your rental unit, you can fix non-emergency issues. However, if a tenant calls in the middle of the night with a furnace that is out or a pipe that burst, trust us to call in the professional companies that we have great working relationships with to make the repairs immediately.

When can I expect to get paid?

The Real Estate Store pays all Landlords on the 15th of every month unless the 15th lands on a weekend or Federal Holiday. Then it would be the following business day. You have the option of receiving a check with your statement or having us direct deposit your income and send you a receipt with your statement and true copies of any bills that are paid in that month.