The Debt Management Group performs debt servicing functions including litigation, delinquent debt, bankruptcy, and negotiating promissory notes. The site includes contact information for service representatives of each state and outlying areas.

This audit determined the process for forgiving student loans, and found that numerous student loans were being forgiven for permanent disability and death even when borrowers are neither permanently disabled nor deceased. The report included recommendations to ED to improve its process for forgiving student loans.