Month: March 2016

EBSCO has collaborated with TechKnowledge, the main distributor of DeepKnowledge e-library system in order to perform API integration and make EDS available for hundreds of thousands of academic and medical users across the MENA region and Turkey

Subscribers now can enjoy the same powerful content discovery options available in EDS within their DeepKnowledge user interface and mobile version, as well as additional features such as saved searches, email alerts and advanced filtering capabilities

The user interface is also available in multiple languages including Turkish, Arabic, Spanish and French

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You can now bulk import users and send them their access details by email just in a few clicks.

Head to the Users option in the Control center, scroll all the way down and click on “Import users from Excel”

You will then see the import page which explains what are the steps necessary in order to upload and import into your institutional account a list of user accounts and send them individual emails (which is an automated step)

Make sure that you download the xls template first, that you have to use during the user accounts import process.

After uploading the file, the system will automatically determine valid records that can be imported into your institutional account, based on several factors (email validity, missing data…), then you get to select settings related to the import and customize the message that will be sent via email.

For more information on the bulk import feature, please get in touch with our support at support@techknowledge.ae

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Our hosting partners at Rackspace® Hosting (NYSE: RAX), the open cloud company, today announced it has received global security certifications and compliance verifications for Service Organization Controls SOC 2 Type II and SOC 3, in addition to complying with the ISO 27001 standard. These credentials demonstrate Rackspace’s commitment to delivering a secure, open cloud experience for customers.

We at DeepKnowledge always strive at providing a better service to our customers and security is at the top of our priorities.