Big Tease Bingo Casino

Overview

Review last updated – September 2017

Big Tease Bingo are part of the Cassava Enterprises (Gibraltar) Limited group otherwise known as 888 Holdings. This group of operators are non-responsive to complaints submitted to this and most other 3rd party dispute mediation services. In 2017 they were also subject to the single largest fine issued by the UKGC due to Responsible Gambling failures.

Trustworthiness

- 2 / 10

Big Tease Bingo are part of the 888 Group. 888 have proven to be unwilling to engage with 3rd party dispute mediation on several occasions over the years. Alongside this they have been known to confiscate player funds citing only vague spirit of the bonus terms.

The extended group of operators that 888 run has been reported to refuse to pay out player winnings if they claim bonuses at multiple properties within their group, but fails to provide players with reasonable information regarding which properties are in their group. This policy also appears to have been applied to gambling protection self-exclusions where checks have not been carried out at registration, only once the player has won. This means that if a player self-excluded from any property in this group, if they sign-up with another property not realising that this property is owned by 888, the player is then in a position where they can lose, but if they win they will not be paid.

In 2017 the 888 Group were handed the largest fine issued to date by the UKGC due to Responsible Gambling failures.

The software that the 888 properties run on - Dragonfish - runs a Baccarat game that we found to mis-advertising the pay out of 2 of the bets on the table. We repeatedly tried to contact this software provider to correct this issue and received no response.

The 888 group have engaged in what appears to be the closure of profitable affiliate accounts using general account closure terms reportedly due to the affiliate not generating enough new leads, though the required amount remains unspecified. We assume that the amount of new leads exceeded the amount required by their minimum activity clause which is the understood minimum. We view this as an unethical business practice.

Bonuses

The Big Tease Bingo Welcome bonus currently consists of a bonus of 500% up to £200.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

Customer Service

- 1 / 10

Email Testing Record

July 2017 - 3 days 23 hours 4 minutes

Licensing

- 8 / 10

BigTeaseBingo hold the following gambling licenses :

United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. BigTeaseBingo currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.

Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Big Tease Bingo does not accept players from the following countries: American Samoa, Antigua and Barbuda, Belgium, Denmark, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Gibraltar, Guam, Israel, Italy, South Africa, Spain, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Contact Information;

Phone:

0808 238 9814

Slots RTP

Big Tease Bingo publish the RTP/House Edge figures for all their games.

Comp Points

Big Tease Bingo do not appear to offer any form of comp point program.

Closing Thoughts

The 888 group are unquestionably one of the biggest in the business. Unfortunately, in our opinion, rather than set a positive example for the industry this group has consistently looked to do the bare minimum possible to comply with regulations and looked for loopholes to allow them to extract money from players that they should not have taken. The recent fines for their Responsible Gambling failures are a good example of this. We would advise players to find another operator to play with.

Affiliate Program:

Promotional Terms & Conditions

This promotion is only available to new players and only once they've made their first deposit.

The Big Tease Bingo Welcome bonus currently consists of a bonus of 500% up to £200.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

Responsible Gambling

Gambling is an adult activity and no part of this site is intended for use by anyone beneath the legal age required to engage in gambling within their jurisdiction of residence.

ThePOGG.com Ltd does not intend for any information on this site to be used for illegal purposes. It is your responsibility to ensure that you are of legal age and that online gambling is legal in your country of residence. ThePOGG.com Ltd is intended to provide bias free information regarding the online gambling industry. The information on this site is intended for entertainment purposes only.