How implement SMS in WhatsUP Gold

Setup instructions for sending SMS from WhatsUp Gold

In a diverse It environment supervision
job can be demanding and exhaustive. To select the important data from
secondary information is hard to do when one is dealing with a complex
network. WhatsUp Gold provides a solution for supervision difficulties with
its easy to use and uncomplicated interface. However Ozeki's solution makes
it even more professional by adding SMS functionality to it. In this
Installation Guide you will receive a detailed, step by step description of
its configuration procedure.

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Prerequisites

In order to run this solution properly you need to meet
both WhatsUp Gold's and Ozeki NG SMS Gateway's system requirements.
Please make sure you meet the listed below (Figure 1).

*The SIM card will come with a plan, that will
determine how much money you will spend on each SMS.

System architecture

If a problem occurs in the monitored network
(e.g.: down event) WhatsUp Gold notices it. Its SMS Notification Policy-set
during configuration, forwards it to Ozeki NG SMS Gateway software. It
translates the report into a text message and sends it to the GSM modem
attached to the PC via COM1 cable or to an IP SMS connection. Which will
forwards the SMS to the SMSC of the service provider(s). Then the message
is sent to the intended mobile user. This stable and fast connection is
achieved by Ozeki NG SMS Gateway's superior performance (300+ SMS/second
to 64+ concurrent SMSC connections). Please feel free to examine the
architectural diagram below (Figure 2).

Figure 2 - Components of the solution

Installation guide

To install and configure Ozeki's solution for WhatsUp
Gold please follow the steps below and watch the video tutorials at the top
of the page.

Step 1. Create an action.

To create an action you need to click on
"Actions" in "Admin" menu (Figure 3).

Figure 3 - Action Library

A window appears and you can see pre-defined actions in it.
On the left hand side click on "New" (Figure 4) and set the type of the action
to "Program Action" and click on "OK" (Figure 5).

Figure 4 - New action library

Figure 5 - Action type

In "Edit Program Action" window provide a
name for the action (e.g. OZ_SMS_Notification) then type in the following values
(Figure 6):

-h 127.0.0.1:9500 -u admin -p qwe123 -r "+36301234567" -m
"An error occurred on device %Device.HostName at %System.Date.
Monitor state: %Device.State" (Please note that you can change the text of
the message as you want and "%Device.HostName, %System.Date, %Device.State"
also can be changed for any data written in a text file.)

Figure 6. - Launch program action

Step 2. Create an action policy

To create an action policy you need to click
on "Action Policies" in "Admin" menu (Figure 7).

Figure 7 - Action policy

The "Action policies" window appears, here you
can see the pre-defined action policies (there is only one action policy by
default). Click on "New..." (Figure 8).

Figure 8 - New action policy

Provide a name for the action policy
(e.g.: OZ_Notification_Policy) and click on "Add..." and
select the "Select an action from the Action Library" option and click
on "Next".(Figure 9).

Figure 9 - Select an action

In the appeared "Action Builder" window
select the created action (OZ_SMS_Notification) and set the executing criteria
to "Down". When it is done, click on "Finish" (Figure 10).

Figure 10 - Select action and state

Step 3. Add a device

To create a new device you need to click
on "New Device" in "Devices" menu (Figure 11)

Figure 11. - Add a new device

In the appeared window you need to type
the IP address of the device (e.g.:127.0.0.1) and click on "OK" (Figure 12).

Click on "Actions" on the left hand side and set the "Apply this Action Policy" option
then select the created policy (OZ_Notification_Policy). When all done click
on "OK" (Figure 14).

Figure 14 - Apply notification policy

Now the configuration is complete, it is
time to test the system.

Test the system

To test the system I need to create a
Down event. To do this right click on the management computer name and click
on "Properties". In the device properties I change the IP address
of the device to a non-existing one in "General" option (Figure 15).

Figure 15 - Creating a down event

In Ozeki NG SMS Gateway you can see that the message has been sent(Figure 16).

Figure 16 - Sent Message

These steps conclude the installation and configuration
procedure. If you followed the guide above correctly then you will have a
swift, stable and working environment.