FAQ

I have two cartridge filters in my spa, do I need two filter sleeves?

Having a filter sleeve on each of your spa’s filter is not essential for the system to work, however it can be helpful in lessening the amount of time involved in your weekly filter clean.

Why do I need to use a Clear Choice Pre- filter to fill and top up my spa?

Minerals and metals present in water sources can cause scale and corrosion to your spa’s working parts. Common metals found in water include copper and nickel, which are known to give spa water an unsightly tint as they oxidize within your spa’s water.

I’m using rainwater, do I still need to use a Pre-filter?

No, a Pre-filter is not required for spas that are to be filled with rainwater, however you will need to check the pH a little more frequently as the pH of rain water is lower than standard city tap water.

How long does a Clear Choice Pre-filter last?

To ensure trouble free spa water maintenance Clear Choice Pre-filters should be replaced after 1900L of water filtering.

How should I adjust weekly dosage rates of Clear Choice Spa Drops?

If you use your spa four times or more in a week please use the recommended dosage as shown on your Spa Drops bottle. Halve this dose if you use the spa less than four times. Do not dose if you do not use the spa.

At what temperatures does Clear Choice work?

Clear Choice Spa Drops works in the same temperature range as seen in the settings of your spa, however, our products work much more efficiently in warmer temperatures.

Is Clear Choice compatible with traditional spa chemicals?

Our products are compatible with chlorine, bromine, hydrogen peroxide and lithium, and can be used alongside these products (if desired) as a way of lowering overall spa water maintenance, reducing chemical consumption and spa chemical by-products. Please be aware that Clear Choice is NOT compatible with biguanide-based chlorine free spa products.

How long will my Spa Drops last?

If kept in a cool place and away from sunlight your Spa Drops will last between one and two years depending on the size of your spa. After this period the ingredients in Spa Drops can become inactive and should be disposed of.

For how many hours a day should my spa’s filtration system run?

We recommend your spa’s filtration system run for 4-6 hours a day to achieve optimum spa water quality.

How does Clear Choice affect my spa’s plumbing and parts?

Can I use Clear Choice if my spa is fitted with an ozonator, ionizer or UV light?

Yes, Clear Choice is compatible and safe to use with any of these alternative sanitizers.

What pH range does Clear Choice work in?

Unlike other spa chemicals Clear Choice works in a broader pH range. Please ensure your chemical free spa water is stable between 7.6 and 8.2. Spa water pH can be adjusted up with bi-carbonate of soda (bicarb) and lowered with white vinegar.

Do I need to check total alkalinity and calcium hardness?

No, the Clear Choice natural spa system only requires you to maintain correct pH levels. *New spa owners please carefully check your spa’s warranty as it can be affected if certain levels are not maintained. Please contact us if you have any questions regarding this.

Can I use aromatherapy products with Clear Choice?

Yes, we only recommend Spazazz Spa Crystals be used with our chemical free Clear Choice Spa System. Spazazz leads the industry in aromatherapy spa products and has been tested and safe for all hot tubs and jetted baths. These all natural blends of sensual aromas and moisturizing botanicals are spa-safe and oil-free, so they will not affect a hot tub’s pH balance nor leave any oily residue behind. The therapeutic benefits of Spazazz products are numerous and include being a natural remedy for aches and pains, an anti-inflammatory, a muscle relaxant for tension and stress, and a skin moisturizer. Spazzaz Spa Crystals can be ordered in our shop.

Why doesn’t my local pool and spa shop stock Clear Choice?

A number of retail spa dealers and stores around Australia carry the Clear Choice system. However some retail spa dealers are unconvinced or simply do not wish to offer this type of alternative to spa chemicals. The typical pool and spa store applies a 100% mark up on spa chemicals and the majority of store profits come from these traditional chemical sales. Our chemical free spa products reduce store profits in this manner because our system replaces several products and the income that they generate. It is our firm believe that we do have the most cost-effective and natural total spa system on the market today. For Clear Choice stockists in Australia see our Stockists and Partners page

I’m going away on holidays, what should I do?

We advise turning down your spa’s temperature to the minimum setting and reducing the spa’s filtration time to 2 hours per day. Add one full week’s dose of Spa Drops, and ensure that your spa’s cover is securely locked down. Your spa will be ready to use upon your return no matter what length of time you are away.

What should I use to clean my spa cover with?

Clear Choice recommends using 50 drops of our all-natural Spa Drops in 2 litres of warm water with a microfibre cloth to clean the inside and outside of your spa’s cover. For particularly dirty covers you may need to repeat this process a few times.

Should I empty my spa before switching to Clear Choice?

No, please retain the old spa water for the purpose of purging your spa’s internal system, regardless of condition.

Can I use my spa during the purging process?

Yes certainly! There is nothing toxic in our all-natural Spa Prep so start enjoying your spa straight away. You may experience excessive foaming during this cleansing period but this will dissipate before it’s time to empty your spa.

How often should I change my water?

We recommend a water change every 6 months for spas under 1200 litres, and for larger spas we recommend every 9-12 months. Remember to add 60ml of Clear Choice Spa Prep for 1 day, run your spa’s jets for 1-2 hrs before emptying and ensure you have a new Pre-filter. Pre-filters should be disposed of after 1900 litres of water has passed through them. Remember Clear Choice is all natural, so why not give your plants and lawn a well earned drink with the water you drain from your spa? For directions on changing your water using Clear Choice see our article ‘Time for a Water Change?’

How long has been Clear Choice been available in Australia?

Clear Choice Australia has been selling and distributing Clear Choice chemical free pool and spa products all over Australia since 2010, and has many happy and loyal customers.

Where else can I purchase your all natural hot tub, spa and swimming pool products?

Who developed the Clear Choice System?

John Warberg, a leader in natural bioremediation from Idaho in the USA, developed the Clear Choice natural spa system. For more information regarding John please visit his site.

Where can I buy pH test strips?

Clear Choice Australia stocks pool and spa water pH test strips. You can order test strips in our shop.

Is it approved?

Clear Choice is NOT a spa water sanitiser and therefore approval by the AVMPA (Australia Pesticides and Veterinary Medicines Authority) for use as a spa and pool water sanitiser has not been sought. Clear Choice is based on bioremediation principles and offers an alternative method of maintaining healthy spa water that does not rely on sanitisation.

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