QLess Launches Wait Experience Module for Mosaic™

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Higher Education Customers of Blackboard’s Campus Mobile App Platform Can Now Free Students from Standing in Line

QLess

By adding QLess to Mosaic, students are able to schedule, edit or cancel appointments and receive real-time wait forecasts and text messages alerting them when their turn in line is approaching.

Pasadena, CA (PRWEB)May 07, 2014

QLess, the company behind the leading mobile technology that eliminates physical lines, today announced that its dynamic wait experience solution has been integrated into Mosaic, a mobile app platform from Blackboard, a global leader in education technology that is dedicated to improving the student learning experience. Higher education institutions that currently use QLess can now better manage the flow of students through Mosaic, as the intuitive mobile technology powers an experience that eliminates physically waiting in lines, allowing users to join them virtually via the app, text message or the Web. The Mosaic collaboration also enables schools without QLess to now easily implement the award-winning mobile wait experience across their campuses, as the technology seamlessly integrates into any community’s existing Mosaic platform without the need for kiosks or hardware infrastructure.

QLess is used at colleges and universities throughout the world, including small campuses such as Greenville Technical College, large universities such as the University of Texas at Dallas, the University of California at Berkeley and Simon Fraser University. It is also utilized in some of the largest community college districts, including Los Angeles and Maricopa, Ariz. and public school districts, such as the Chicago Public Schools. QLess has transformed the student experience as far and wide as the University of Melbourne in Australia and the Universitat Oberta de Catalunya in Spain. By adding QLess to Mosaic, students are able to schedule, edit or cancel appointments and receive real-time wait forecasts and text messages alerting them when their turn in line is approaching. Mosaic represents the only app to integrate a queuing solution, a competitive advantage that helps drive more app downloads and a higher participation rate. By interacting with students through QLess, organizations can see more benefits from their use of Mosaic that are rooted in optimizing support staff and their productivity across administrative offices and classrooms.

“There has never been a better time for colleges and universities to adopt QLess, as our Mosaic app collaboration ensures a turnkey approach for implementing a virtual waiting system that is easy for students and staff alike,” said Dr. Alex Bäcker, founder and CEO, QLess. “QLess is the only solution of its kind, allowing students to see and join a live queue remotely, while working seamlessly with walk-in traffic. These types of mobile features are an excellent complement to Mosaic’s robust platform and we are confident that our integration with the app will result in better student service, far less organizational headaches and happier employees at college campuses around the globe.”

“Our partner and developer programs drive tremendous value for clients by enabling access to pre-built extensions that help them fully utilize campus resources, access essential information, and boost student engagement,” said Jim Kelly, vice president of business development at Blackboard. “This unique, vibrant community of developers allows institutions to customize their Mosaic mobile app and gives them great flexibility in how they improve and shape on demand access to everything happening on campus.”

About QLess
QLess is the worldwide leader in line management solutions. The company plays a key strategic role in helping organizations reduce wait times and no shows by engaging effectively through touch screen kiosks, text messages, phone calls, and online through cloud-based systems. QLess also provides customers with valuable data analytics to further improve customer metrics such as wait time and conversion rates in retail, education, healthcare, government and everywhere people wait. QLess Clients span five continents and include DMVs, universities, urgent care centers, restaurant chains, and multinational retailers such as Vodafone and T-Mobile. For more information, please visit http://www.qless.com.

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