Microsoft Goes Global With Its Dynamics CRM Online Cloud Application

Pages

CEO Steve Ballmer, speaking at a customer event at Microsoft's Redmond, Wash., headquarters Monday, was slated to announce the immediate availability of the Microsoft-hosted version of the Dynamics CRM application for 40 markets and 41 languages.

The on-premise and partner-hosted versions of Dynamics CRM 2011 will be available on Feb. 28, said Bill Patterson, director of Microsoft Dynamics CRM, in an interview.

To entice new customers to Dynamics CRM Online, Microsoft will offer the service to global customers who subscribe by June 30 for a price of $34 per user, per month, for the first 12 months of service. The price will then revert to the current $44 per user, per month, subscription price.

Microsoft also plans to offer penalty rebates of up to $200 per user for new customers who are locked into Salesforce and Oracle CRM on Demand contracts, Patterson said.

Doron Kempel says selling hyper-convergence can be challenging for solution providers, but success will come from taking business from competitors that are unprepared or hesitant to embrace the technology.