Salon Policies

OUR GUARANTEEIf for any reason you are unhappy or dissatisfied, please let us know within one week of your appointment. Chemical & Color services are only guaranteed when using the professional products recommended by your stylist. Please consult with one our stylists for a FREE consultation and estimate prior to your appointment or service.

NO SMOKINGDistinctive Touch Salon continues to ensure a healthful environment for our guests by upholding a no smoking policy. We recommend you schedule your next service prior to leaving Distinctive Touch Salon. Just ask one of our team members and we will arrange everything.

STAFF SELECTION/CHANGESIf you feel you would be more comfortable or better served by another staff member – or if you’d just like to get a fresh point of view – please let us know.

PRICESAll prices are subject to change without notice.

CREDIT CARDSWe accept Visa/Mastercard, Discover and American Express.

SUGGESTIONSWe’re always open to yours. Please let us know how we may serve you better.

FOR YOUR PROTECTIONWe regret that we cannot be responsible for loss or damage to personal articles including clothing or accessories. Please keep all valuables with you during your appointment. On spa days, please leave your jewelry at home – one less thing to think about! We also ask that you change into the smock provided for protection of your clothing.

SURVEYPlease CLICK HERE to take our online survey and let us know how we can be better.