Personalized to make the best use of your time. A Technical Solution Specialist (TSS) will act as your single point of contact for start-to-finish ownership of any incidents. Connected products enable personalized analysis of firmware and software patches.

Choose from one of three hardware support levels. With enhanced call handling, a single point of contact will manage your case. HPE Proactive Care Services is available for HPE computer hardware and software, storage and networking products.HPE Proactive Care Services helps ensure your IT infrastructure remains stable and reliable. You’ll spend less time worrying about operational maintenance and more time focused on innovation and growth.