Customer Support

Aweber’s support is one of The stand-out features of the goods.

Phone assistance, email support and Live chat service is available – this contrasts very well with some key competitors including Getresponse, Mailchimp, Campaign Monitor and Mad Mimi, who only provide email and/or live chat service.

Additionally, there’s no hoops to Proceed through to get service – related phone number and email details may be viewed quite easily on the organization’s contact page, with no requirement to trawl’knowledge bases’ or fill in any forms ahead.

On top of that, the company won a Gold award in 2016 that the US’ National Client Association’s Stevie Awards (along with a bronze and silver awards in 2017 and 2018 respectively), which augurs pretty well for the quality of the support you will receive if you contact them.

If you are a novice to email Advertising, then this type of easy accessibility to good-quality support is a strong argument in favour of using Aweber as your e mail marketing provider.

In terms of The availability of support, you can contact Aweber’s phone service staff from 8am-8pm ET Monday to Friday, and also their email and live/chat service is available 24/7.

Templates

In contrast to its Competitors, Aweber provide one of the biggest sets of e-newsletters templates accessible: you will find more than 700 accessible.

To Supply a bit of context, There are approximately 500 templates available for Getresponse, 90 for Mailchimp and around 50 for Campaign Monitor.

Toe be truthful, I do not adore all of The layouts – some of them seem slightly dated. I would believe them to be slightly better compared to Getresponse ones, but maybe not as excellent as Mailchimp’s or Campaign Monitor’s.

However, the Sheer volume of templates available means that with just a little bit of tweaking you should be able to obtain a suitable one for your e-newsletters. There is, of course, always the choice of communicating your own too. Adwebber

RSS Feed

Like comparable e-marketing products, Aweber can take your website’s RSS feed and turn it into e-newsletters which get sent out based on your schedule that you define. Back in Aweber, this can be known as’Blog broadcasts’, though you can take advantage of this attribute with any content that has an RSS feed.

This operation is Particularly useful for bloggers that want subscribers on their mailing lists to automatically receive e-newsletters comprising their newest posts (or, really, a monthly digest of blog posts). In essence, it means you can force your newsletters from the site – this is a large time-saver.

It is worth noting that You can’t use the normal Aweber template layouts for RSS-to-email functions – you have to pick from a set of templates which are made specifically for this purpose.

On the plus side, there are quite Some of these to choose from – over most other e-marketing alternatives I have tried.

On the down Side, many look pretty dreadful. And annoyingly, you can’t use the standard Aweber email drag and drop interface to edit them. With a bit of tweaking, you are probably going to be able to find something which works fine, but I believe there’s definitely some massive room for improvement here.

Web Fonts

1 thing that you can not use in Aweber templates that you can in some other rival platforms (such as Mailchimp and Campaign Monitor) is web fonts. You’re limited to using the usual’safe fonts’ – Arial, Times New Roman, Trebuchet and so on.

There are good arguments for not Permitting use of internet fonts – for instance, your mails are very likely to seem more consistently and display more reliably across email clients – however merely using web safe fonts can make templates look a tiny bit blander than they otherwise could.

In general, I’d give Aweber a Thumbs up in the template section, but it’d be nice to see a few of the templates freshened up a bit, and also the inclusion of some attractive web fonts.

Importing Data

Importing an existing database Into Aweber is a pretty straightforward affair.

You can upload the next file Kinds:

XLS

XLSX

TSV

CSV

TXT

Alternatively, you can add Individual subscribers manually, or copy and paste rows of readers into Aweber.

As you export your data, you’re Given the option to add your subscribers to a certain pair of autoresponders, and tag them. Not all competing products permit the addition of imported data into autoresponder cycles so this is a nice feature to have.

For anti-spam reasons, you will Need to answer some questions about how you collected the information you are importing. If your list is on the bigger side, you may also have to wait until it’s assessed by Aweber’s anti-spam compliance group (as is the case with other email marketing tools).

In essence, Aweber’s importing functionality is great – no complaints .

Automation

Marketing automation is a characteristic Which is offered by email marketing solutions like Aweber.

I tend to think of it as ‘Autoresponders 2.0′ – where you go beyond traditional’trickle’ campaigns and create sophisticated user journeys with’IFTT’ – if this, then that – style workflows.

With Marketing automation, you generally look for a flowchart where emails are routed based on consumer activities: email opens, connect clicks, site visits, purchases made and so forth.

Aweber recently introduced a new marketing Automation feature that to a level provides this functionality:’Aweber Campaigns.’ With this attribute, you may use certain user activities — namely opens and clickthroughs — and the application of tags to determine what needs to be routed to whom and when (see above).

But I Think this operation should go a bit further actually – tools like Getresponse and Mailchimp supply much more flexibility in regards to which types of user behavior can trigger mailouts.

By way of instance, in Getresponse, you may use triggers such as purchase, special page visits, subscriber’score’ and revenue pipeline stage to send messages.

Thus Aweber is definitely playing a little bit of catch up with its rivals here. Adwebber

Autoresponders

Autoresponders – a Collection of Follow up emails that are automatically triggered by time or user actions – are a key part of any e-marketing solution.

Aweber assert to have Invented autoresponders back in 1998 and as such you’d expect their autoresponder performance to be mind-blowingly good. Oddly, it is just’alright’.

On the plus side It’s very Straightforward To set up follow up emails based on time interval – for instance, automatically sending readers an onboarding email immediately after sign up, a promo code 2 days later and a’follow us on social media’ email a week later is extremely easy. This is a regular use of autoresponders and it is a breeze with Aweber.

On the down side, triggering Autoresponders based on user activities and buys is a little more complex compared to key competitors Mailchimp and Getresponse.

Using Aweber, you are able to make ‘goals’ or unite automation rules with tagging to make autoresponders act in very funky ways. . .but if you want to take advantage of autoresponders in actually advanced manners, you’re likely going to need to look at other products, particularly Getresponse, which supplies’marketing automation’ functionality that pops up to some built-in CRM.

Mobile Responsive Design

This means that they Automatically resize themselves to match the device they’re being seen on. In this day and age of smartphones and tablets, this definitely is a good feature.

1 minor Gripe I have however regarding the reactive designs is the way to preview them you will actually have to send a test email to your smartphone. On other platforms you can usually just hit a’preview on telephone’ button or similar. The absence of the operation is not a dealbreaker by any means, but it will slow you down a bit, especially if you are sending a lot of campaigns each month.

A/B testing

Split testing (also known as A/B testing) entails sending variations of your e-newsletters to some of your mailing list, monitoring the performance of each, and sending the’best’ variant to the rest of your list.

Many e-marketing tools handle This automatically for you: you create a couple of different versions of your email (using either differing content or theme headers), send them into a sample of your data, and your e-marketing solution will roll the very best performing version automatically to the rest of your mailing list.

Divide testing USED to be good In Aweber: until quite recently, you could create and test four variations of an email (making Awber’s split testing functionality better than most leading rivals; Getresponse being a noteworthy exception).

For a few Reason split testing is currently completely unavailable in Aweber – I’ve been assured by their sales team that it’s coming back over the upcoming few months, but if you think you’re going to need this functionality urgently you might be best off considering an alternative email marketing solution.

Reporting

Email analytics in Aweber are good. In addition to Having the Ability to monitor key stats such as open rate, clickthroughs and bounces, you can also look at a lot of other Helpful analytics / advice, including

the growth of lists over the years

an Summary of sign up methods

where individuals are opening your own email (i.e., geographical place )

the background of an individual’s activity – you can view past clicks and opens etc. at a per-subscriber level

And much else besides.

With regards to how this contrasts With competing products, I’d say that Aweber’s reporting is much more comprehensive than that which is offered in Campaign Monitor or even Mad Mimi; nonetheless , I would argue that Mailchimp and Getresponse both provide better reporting ports.

Together with the latter two goods you Seem to be able to acquire more of an overview of information in 1 spot, especially when looking at the operation of individual e-newsletters.

By comparison, With Aweber you’ve got to flick between three sections -“Broadcasts”,”Clients” and”Reports” to find an overall picture of analytics, whereas Getresponse and Mailchimp present all the reporting data on one dashboard (that you can then use to drill down to particulars ). Adwebber

Email Opt-in

A Great feature of Aweber is that the Flexibility it provides you about how you need to handle the opt-in procedure.

You Can Opt to sign up your Users on either a single opt-in or a double opt-in basis (single opt-in is when a user is dispersed immediately after finishing a form; dual opt-in is if they need to click on a link in a confirmation email to complete their subscription).

Both Approaches have their own merits, so it is fantastic to see Aweber being flexible in this regard – not all of competing solutions provide their clients with this selection.

Integrations

Aweber Offers an adequate selection of integrations with different solutions. There are more than 400 integrations available which enable you to connect Aweber to different types of cloud-based software – web builders like Wix or WordPress; CRM tools such as Salesforce; landing pages such as Instapage and so on.

A number of them involve committed widgets; others demand including a snippet of code into a website; others involve a sync tool like Zapier.

It’s rare that Aweber will plug to other software quite as seamlessly as Mailchimp (that appears to be the default option’standard’ email advertising option for a lot of programs ), but you should not have too much difficulty getting Aweber to work with a wide selection of other SaaS (software as a service) programs.

Leveraging data

Information in Aweber is Pretty straightforward. You may produce segments not only based on the contents of any field in your database, but also on consumer action too – emails opened, web pages visited, links clicked, products bought and in the future. It is all very flexible and easy to use.

It is a little bit tricky however To work out how to get to the screen where you create the sections – you basically have to visit a’handle subscribers’ section, search for a number of subscribers and save the search for a segment.

To be fair, some solutions (such As Getresponse) use a similar approach to section creation – although others (like Campaign Monitor and Mailchimp) supply a more findable’sections’ section.

Regrettably Aweber doesn’t let You broadcast mails to multiple segments at the same time, however. This may cause problems for some users that have a need to’pick and mix’ segments in mailouts on a regular basis.

For instance, say you’re a dealership having a mailing list containing a field called’car version.’ You’ve used this area to segment your mailing list into owners of VW Polos, Golfs, Passats, Tiguans and Touregs.

You now have an offer that is Particularly relevant to Polo, Golf and Passat owners, and you also wish to send a message about it to all those three sections in 1 go.

In an ideal world you would just be Able to choose the applicable segments and send the message to those three groups. With Aweber however – that isn’t possible. You would need to either send three separate messages or create a new segment targeting’Polo OR Golf OR Passat.’

You’ll have a similar issue if You want to exclude certain segments from the broadcast; therefore ultimately it’s a bit of thumbs-down for its segmenting functionality in Aweber.

Other email Marketing tools, especially Getresponse and Campaign Monitor, manage this in a much better manner.

Conclusion

Overall I would say Aweber is a Solid email marketing instrument.

It’s not the best product of its Kind accessible, but it is reasonably priced, easy to use and contains most of the key features you’d expect from an email marketing alternative.

The main aspects of the product That would nudge me in Aweber’s direction are its own ease-of-use and thorough support. The latter might be particularly important for some potential users, particularly those starting out in e-marketing without a truckload of specialized abilities (you probably won’t get stuck, but if you do, you are able to talk to an actual person being on a real phone line about your issue ).

Additionally, it’s not too Expensive by comparison to a competing products, especially Campaign Monitor and iContact.

The primary things that would Dissuade me are its lack of split testing operation and its relatively fundamental automation features.

I hope you’ve found this Aweber review Helpful so much, but if you have not made up your mind on if this is actually the e-marketing solution for you, here’s a simple breakdown of the key advantages and disadvantages of utilizing it: Adwebber

Disadvantages of using Aweber

Split testing is currently disabled.

There are cheaper options on the market that offer considerably more features in the marketing automation department – Getresponse being a prime example.

A number of the templates seem a bit dated.

The RSS to email templates are bad and they can not be edited using Aweber’s regular drag and drop email builder.

You can’t include or exclude multiple sections simultaneously when sending an e-newsletter.

Benefits of Aweber

It’s Simple to Use.

Support alternatives are more extensive than is true with some essential competing goods and according to Aweber’s Stevie awards for client service, ought to be high.

It’s reasonably priced – although not the most expensive product of its kind on the market, it is cheaper than several similar options.

It enables you to choose whether to subscribe people to your listing on a single or double click basis.

It has good export performance, together with the choice to import a wide assortment of file types and add the email addresses you are importing directly into an abysmal cycle.

It integrates neatly using a good assortment of third party applications and apps.

It includes a very large assortment of templates – more than its key competitors.

Setting up simple time-based autoresponders is extremely easy to do.

All email templates are all responsive.

Reporting features are strong.

Segmenting data is relatively simple and you can use both area contents and consumer activity (email opens, hyperlinks clicked etc.) to make your segments.

You can Find a free trial of Aweber here.

Price

You will find 5 Aweber plans on Offer:

Hosting and emailing a list containing up to 500 subscribers: $19 per month

501 to 2,500 readers: $29 per month

2,501 to 5,000 readers: $49 per month

5,001 to 10,000 subscribers: $69 per month

10,001 to 25,000 readers: $149 per month

If you have 25,000+ readers, You will have to call Aweber for a quotation.

A 14% reduction is available In case you pay quarterly; a 14.9% discount is available if you pay yearly. Additionally, there are some discounts available for students and not-for-profit organisations.

1 aspect of Aweber’s pricing Structure that potential users may enjoy is that all attributes are available on all programs – unlike some competing products you don’t need to be on more expensive plans to unlock certain functionality.

Nevertheless, The performance on Aweber – as we’ll see below – is not always as extensive as you may find in rival email advertising solutions.

Pricing Vs. Competitors

Aweber is, Generally Speaking,

Significantly more affordable than Campaign Monitor

much cheaper than iContact

roughly the same cost as Mailchimp

slightly more costly than Getresponse

considerably more expensive than Mad Mimi (note: Mad Mimi’s attribute set is significantly more basic however).

It’s worth noting that the above Comparisons don’t actually apply to very small lists nonetheless – if you’ve got a small email database, a number of these competing products are greater value.

For example, hosting a listing Containing 1000 records will cost you $29 with Aweber, and…

$12 monthly using Mad Mimi

$15 monthly with Mailchimp

$15 monthly with Getresponse

$29 per month with Campaign Monitor *

$32 monthly with iContact

Taking another example, if you Have a bigger list comprising 10,000 documents, it will cost $69 using Aweber and…

$149 per month with Campaign Monitor *

$79 per month using iContact

$75 monthly with Mailchimp

$65 monthly with Getresponse

$42 per month with Mad Mimi

* A brief note about Campaign Monitor: you will find a few cheaper Campaign Monitor programs available which permit you to host the same quantities of email addresses as outlined previously, but they restrict the amount of e-newsletters which you can send them. For the interest of a fair comparison, I’ve referenced the prices for Campaign Monitor programs that permit unlimited broadcasts as these plans are comparable in terms of ship volumes permitted to the Aweber ones.

That is just two examples of Route, and Aweber’s competitors have different pricing tiers that will occasionally make Aweber cheaper, sometimes more expensive. But generally I would say Aweber is priced about in the center of the e-marketing solution scale.

Of course, pricing is not the Only factor you need to base your choice on. . .the more important thing to work out is what bang you get for your buck.

So let us Look at several Aweber features.

Aweber Free Trial

One of the Best ways to decide whether Aweber is to you of course is to avail of its free trial. Adwebber