LS:What would you tell anyone nervous about acupuncture?Chandra: "I show them the needle, which is finer than a hair. I put one on their arm so they can feel it. They say, 'I'm ready,' and I tell them it's already in. You don't need to hurt to get results."

LS: What is your favorite part about your work?Chandra: "Watching a patient come in hurting and walk out feeling good. It's very fulfilling. Human touch can make a big difference. Eastern medicine is so different! I worked in Western medicine for 20 years, but these results are fascinating."