Mastering the Air Waybill

An air waybill (AWB) is a contract between the shipper and the carrier that states the terms and conditions of transportation. Completing the air waybill correctly speeds the shipment process and assists the carrier's accounting services. This eliminates billing errors and the need for issuing debit or credit notes.

How to complete an air waybill

Air waybills must be completed in accordance with the applicable IATA rules and procedures. The following information must appear on all waybills:

When applicable, contract rate, spot rate or other special carrier rate applicable to the shipment (information to be entered in the Accounting Information section of the air waybill).

Special information, attachments or instructions, such as "keep cool", "keep away from direct sunlight", or "notify consignee upon arrival" (to be entered in the Handling Information section of the air waybill).