Loudoun County Named 2016 Top Digital County

Written
by Linda Domingo

Loudoun County, VA, has been named one of America’s top digital counties by e.Republic’s Center for Digital Government and the National Association of Counties. The annual Digital Counties Survey aims to locate pioneering county governments and recognize them as adaptive IT leaders, collaborators and arbiters of the public trust.

One of the fastest growing counties in the U.S., Loudoun County leverages technology to improve services and efficiency across all facets of the organization. As part of its innovative approach to managing information, the county integrated its Laserfiche enterprise content management system with Oracle enterprise resource planning software to streamline operations across 30 departments.

“Delivering services faster and more efficiently is the goal behind every one of our technology initiatives,” said Jakub Jedrzejczak, Enterprise Imaging Team Manager at Loudoun County. Jedrzejczak was also honored with the Tom Wayman Leadership Award at the Laserfiche 2016 Empower Conference for his leadership, vision and commitment to innovative use of ECM. “Core systems such as Laserfiche enable our staff to develop creative solutions and position the county as a good steward of public funds.”

Recent improvements include the use of electronic forms in the Parks, Recreation and Community Services department. The electronic forms facilitate quicker and easier registration for community programs, and provide program managers and camp leaders mobile access to information such as emergency contacts, eliminating the need to hand-carry boxes of paper forms on outdoor excursions.

“Loudoun County has earned this national award for 13 consecutive years—a testament to the county’s ongoing dedication to serving its citizens using the latest technology tools,” said Katie Burke, Senior Government Program Strategist at Laserfiche. “The county demonstrates how strategic integration and automations can significantly increase productivity, accuracy, collaboration and transparency across the enterprise.”

Other Laserfiche users that were named top digital counties include: Fairfax County, VA; County of San Diego, CA; County of Alameda, CA; Miami-Dade County, FL; Oakland County, MI; Bexar County, TX; Orange County, FL; County of Ventura, CA; Hennepin County, MN; Los Angeles County, CA; Cook County, IL; Chesterfield County, VA; Cumberland County, NC; Dutchess County, NY; Leon County, FL; County of Santa Cruz, CA; Douglas County, CO; Charles County, MD; St. Tammany Parish, LA; Cabarrus County, NC; Davidson County, NC; Oneida County, NY; Nevada County, CA; Albemarle County, VA; Roanoke County, VA; Brunswick County, NC; Martin County, FL; Skagit County, WA; and Tompkins County, NY.

Laserfiche Enterprise Content Management transforms how organizations manage information, automate document-driven business processes and make timely, informed decisions. Using Laserfiche, organizations can innovate how documents and unstructured information are processed and analyzed to achieve business results. Laserfiche provides intuitive solutions for capture, electronic forms, workflow, case management, cloud, mobile and government-certified records management. Since 1987, Laserfiche has been the trusted choice of more than 35,000 organizations worldwide. For more information, visit www.laserfiche.com or follow Laserfiche on Twitter, LinkedIn, Facebook and Google+.

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