Month: April 2015

Quality Service: The DHS Way

Many of your change initiatives involve recruitment and retention, employee engagement, or other efforts where culture will be impacted. During session two, we learned that some of you were very aware of the agency’s quality service initiative, while others were less aware of this initiative and the rollout plans. Important components of the quality service […]

Perceptions towards Change

On day one of our session two, we had an insightful discussion around what change means to us. Each group wrote a sentence about change. Below are all the statements we wrote in the room. Though the last one received the most votes, every statement is filled with wisdom and valuable insights. Change is the […]

Testimonials

"Lead Up was an incredible learning experience. The instructors were extremely insightful and gave me tools and taught me techniques I will be able to use successfully in the future."

—Shawn

"After the 1st Authentic Leadership session, I started practicing the authenticity techniques in my daily work. Soon after, we were asked to head up a new DHS CSS office in Norman. I don’t think I would have been as ready to face this challenge if I hadn’t been in LeadUP and just learned about authentic leadership as well as how to build and sustain a high performing team."

—Andrea

"The opportunity to attend LeadUP has been an incredibly valuable and exceptional experience. Each presenter offered their own unique perspective and set of applicable tools for leaders at any level of our organization."