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If your home has flooded, check with an electrician before turning on anything.

Keep warm! But burn only wood or newspapers in your fireplace or woodstove.

If you anticipate an extended outage, consider moving yourself and your family—especially those with special needs—to an alternative location.

Consider all downed wires to be energized and dangerous, including telephone, fiber optic, and cable TV wires. They may be in contact with energized electric wires that are not within your view. To report downed electric wires, please call us:1-800-465-1212.

If you must use a portable space heater, check to make sure it has an Underwriters Laboratories safety label and an automatic shutoff device that turns the heater off if it tips over or becomes too hot. Periodically check nearby objects to see if they feel hot.

Report an Outage

Call us at 1-800-465-1212 if you experience an outage.

Rely on Life Sustaining Equipment?

If you depend on electric-powered life-sustaining equipment, such as a respirator, make sure that you Notify Us. If you have a medical emergency, always dial 911.