“It was there I found out that my little boy had gastroenteritis and the dehydration from it was the main problem.

“He was in overnight and discharged the next day, which was a huge relief. He is now absolutely fine.

“I was terrified that something was seriously wrong with my little boy when I first called the emergency services – which is why I wanted to personally thank Stuart for being so calm when I was at my worst.

I was terrified that something was seriously wrong with my little boy when I first called the emergency services – which is why I wanted to personally thank Stuart for being so calm when I was at my worst

JaydeOakley's mum

“He has such kind and reassuring nature and he made the whole situation much more bearable.

“He definitely deserves an award.”

Stuart Young, 34, started his job as a 999 call handler in September 2014.

The father of two, Ellie, two, and Oliver, six months, from Bristol, is flattered to be nominated for a Who Cares Wins award – but modestly believes it was just another day at work.

News Group Newspapers Ltd

Jayde is now nominating Stuart for a Who Cares Wins award, in the ultimate lifesaver category, to thank him for all he did

He said: “I really enjoy what I do and love being a calming influence on people in tough situations.

“As a father myself, the calls involving kids often resonate with me – and I clearly remember Jayde when she called that night.

“Some callers are in such a state that they are not their normal selves on the phone.

“But I have learned that, if I am calm, they are also calm – and the same was true with Jayde.

“All I really asked her to do was check to make sure Oakley was breathing and see if he was responsive in any kind of way, while I called an ambulance.”

WHO CARES WINS: THE CATEGORIES

TO nominate scroll down and fill out the entry form below, choosing from the following categories...

Best Midwife

This award is for an NHS midwife who provided great care for a woman or her baby.