Landlord/Tenant Counseling

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The Neighborhood Services Department is home to the only city-run certified Landlord/Tenant Counseling Program in Arizona. Counselors provide education to both landlords and tenants on their rights under the Arizona Residential Landlord and Tenant Act.

The Landlord/Tenant Counselors provide counseling services to city of Phoenix residents, and information to landlords and tenants in-person. Walk-in client hours are from 8 a.m. to 3:30 p.m. The following are recommended information to consider bringing to the counseling session:

Lease agreement

Copies of all notices served by either party

Any other documents pertaining to your landlord/tenant situation

Proof of rental payment

Your counselor may request additional documents for purposes of reviewing and providing education. Counselors also conduct free workshops to educate the public about the provisions of the Arizona Residential Landlord and Tenant Act. For more information on upcoming workshops or to register, visit the Neighborhood College webpage.