Discussion: conflict resolution during upgrades

Hi,
Can somebody share his/her knowledge for conflict resolutions while upgradidng siebel. Few things for discussion:
1. What conflicts are?
2. How to identify conflicts?
3. What tool could be used to see and resolve conflicts?
4. What are ethe best strategies to resolve conflicts, esp in an enviroment where there is alot of customizations?
Regards.

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Hi All,
Sorry but not really well documented. If you check our upgrade presentations we give special PPS tips on how to process conflicts based on many years of Siebel upgrade experience.
The main part is running our SQL statement to group the conflicts. Then you can normally process each group as a whole and not have to deal with each individual conflict. This is a huge time saver. We have heard of some people taking weeks to process all their conflicts. With our technique you normally can process all of them in about 4 hours or so.
HTH,
R
Robert Ponder
Lead Architect and Director
Ponder Pro Serve
cell: 770.490.2767
fax: 770.412.8259
email: email@removedweb: www.ponderproserve.com

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