I want to view my form using iPad

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ValCarter

Asked on October 16, 2013 at 05:49 AM

Hi there, I've used loads of Jotforms during the past year and they have displayed in all browsers, including Safari for I-Pad. However, my most recent batch of forms are displayed in the more common browsers, but they are not displayed at all in the I-Pad. Here is the script I am using :

May I know the URL of the Website/Page from where your form is embedded? So that I can check with my iPad.

Also, I would suggest to re-embed your form using iframe embed code. This should help fixed this issue. Getting the Form iFrame Code.

If problem persists, please let me know the URL of the website/page itself and I will further investigate.

Thank you so much!

ValCarter

Answered on October 16, 2013 at 11:12 AM

Hi there,

Thanks for the speedy response. I have established that previous Jotforms were embedded in Html and the new forms are embedded in Html5 format. Does this perhaps mean anything? My Jotforms are not published on a website; they are embedded in e-learning content and are used so students can submit their assignments etc. I have created a link below which bypasses the e-learning system and links directly to the file on the server. You will need to click onto Activity 5.4.

Hello, your form from Activities > Module>Activity1.2 is appearing on IPAD under iOS6

It is showing as well on my ipod touch using safari browser under iOS6.1.3

Could you verify with us what IOS version you are using. This will help us test it. Thanks

ValCarter

Answered on October 16, 2013 at 01:29 PM

Thank you, yes, this form can be viewed in any browser. It’s the previous link I sent to you where the Jotform is embedded in Html5 which cannot be viewed.

ValMobile : 0824471861val@tricad.co.za

EliezerN

Answered on October 16, 2013 at 03:15 PM

@Val

I tested your form using the next link and I was not able to view it on iPad iOS6 just as you said:

Did you already try using the iFrame code instead of the current script you are using? If not please give it a try. Kindly use this guide to know how to get the form iFrame code: Getting form iframe code