PSAC KTN RO - Advanced Representation Training for Stewards (ARTS)

The Advanced Representation Training for Stewards (ARTS) course is an advanced three day in-residence course with a focus on representation. You will look at various routes for engaging members in helping them to resolve workplace issues. You will deepen your knowledge of the processes and legal framework of grievance handling and what is needed from you to support the PSAC’s representation of members at all levels of the grievance process, up to arbitration/adjudication. Using case studies based on grievances that have been to arbitration/adjudication, you will practice steps in the grievance process including: - interviewing a member - fact-finding - meeting with management for initial problem solving - drafting a grievance - preparing for a grievance hearing, and - representing a member at a grievance hearing