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Newest Reviews for Best Western Fir Grove Hotel

Amanda

The United Kingdom

7.1

Good

March 19, 2015

The wifi was only reasonable after 10pm when fewer people were using it.
The staff at breakfast were very slow to replenish anything on the buffet and had to be prompted. They did not appear short staffed.

Clean, well maintained building and facilities. Friendly and helpful staff at reception.

Anonymous

Portugal

3.8

Poor

March 10, 2015

One of the beds had blood on sheet and no mantras top. Ate there one night, bottle of wine was opened in the kitchen. There was a wedding event that infringed on everyone else in the hotel as guests didn't stay in the function room and when we wanted to order at the bar was told that they weren't sure they could give us a bar snack as they were too busy with a wedding..., would never stay here again! Rooms are dated and you can hear people in the next room. Not clean enough.

Irene

Anonymous

The United Kingdom

7.5

Good

January 1, 2015

I prefer fruit and yogurt for breakfast. However, there was only a few melon slices and tinned berries. Otherwise, various dried fruit was available. Even a tinned fruit cocktail would have been appreciated!

Cath

The United Kingdom

7.5

Good

December 30, 2014

Spare pillow lumpy and uncomfortable. We stayed on the first floor overlooking the courtyard. Rooms noisy when weddings held at the hotel as people congregate outside for photos, ok in the Winter as too cold to stay outside for long but could be an issue in the summer. Those rooms would be best allocated to wedding guests and other guests given quieter rooms.

Good location for us as visiting family round the corner. Rooms clean and good size with tea/coffee making facilities and hair dryer. Didn't eat in the hotel so can't comment on the food. Would stay there again when visiting family in the area.

Andrew

Nicola

The United Kingdom

10

Exceptional

December 28, 2014

Nothing to complain about!

Stayed in the hotel over Christmas as it was walking distance from our families homes. Room was spacious with lots of room even with a cot in there. Bed was comfortable & breakfast really tasty & well stocked. Staff was friendly & I think it was the manager walked round every morning & had a chat with the guest having breakfast. Will defiantly stay next year :)

Anonymous

Martin

The United Kingdom

9.2

Wonderful

November 30, 2014

WiFi cut out occasionally
no other issues

This hotel has great character
It is in a quiet location but close to major road routes.
My room was spacious with a generous bathroom, TV, etc
The water was hot
The bed was comfortable which is important in a hotel
The restaurant was very good with excellent food and very good service. Prices were reasonable and represented good value for money
The staff were friendly and helpful