Media watcher Dan Kennedy shared a union letter to staffers seeking their help to deliver papers during this “crisis mode” period. According to a Globe piece on Wednesday, the publication was delivering on time to 95% of home subscribers, though clearly way less than that in Wellesley, where complaints surfaced online (including from Wellesley Public Schools Superintendent David Lussier) and in conversations with us.

While we appreciate the extra effort by reporters and editors like these two, I guess we weren’t on their route, since our paper hasn’t arrived despite us leaving the light on and posting a special note. Then again, it took us years to train UPS, USPS, Fedex etc. to locate our house. Maybe the Globe played it safe and kept its staff to the less dangerous parts of our town.

We weren’t on this reporter’s route either, but at least the Globe is generating some decent social media content for their troubles.

Sunrise over Wellesley Hills at the end of the delivery route. Much better than looking for houses in pitch dark. pic.twitter.com/nPrtwt1YC0

Oh, and right on cue as I was writing this post, I fished this email out of my spam filter:

Dear Subscriber,

Due to some continued issues with our new delivery provider, your Sunday Globe may be delivered late today. We apologize for the inconvenience and are working hard to improve this service as quickly as we can.

To get your news right now, you can click here to access the Globe via the ePaper, an exact digital replica of the printed paper. Or download the ePaper app for your tablet or phone. For breaking news, go to BostonGlobe.com.

I do feel like something of a throwback still subscribing to a physical newspaper, but we do actually sit around at breakfast often and read the paper. Not into the whole iPad-or-cellphone-at-the-table routine.

We’ve had excellent delivery people over the years from the Globe. Wish we could get them back…

Comments

We’re Times, not Globe subscribers, but the Times and Globe were using the same distribution company. We’ve had just one missed paper (and one unfortunate delivery of the Wall Street Journal) and now have been receiving TWO copies of The New York Times every day at our hard-to-find home. ???