Noticeboard

No routine appointments will be available and GPs and nurses will only see patients with an urgent problem.

OPEN FLU DAY

Wednesday 1st November 201709.00-18.00

Roslin Medical Practice will be holding an Open Flu Day onWednesday 1st November 09.00 - 18.00for eligible patients to come along and have their Seasonal Flu Jab.No appointment necessary.This is open to our patients who fall into the following categories:-All those aged 65 years and over.Adults and Children in "at risk" groups.Pregnant WomenCarersIf you are unsure if you qualify for a flu vaccination please contact the practice.

SPIRE

NHSScotland is improving the way it uses information from GP patient records. SPIRE is a service that will allow small amounts of information from GP practice records to be used to help doctors' surgeries, NHSScotland and the Scottish Government to improve care and plan services, and to help researchers to learn more from patient information held at GP practices.

A new campaign is underway to inform patients across Scotland of the benefits of the service, and the confidential and secure way in which GP patient records will be used to help plan and improve health care services.

You have a choice about your patient record being used in this way. To find out more go to spire.scot or call NHS Inform on 0800 22 44 88.

Opening Times

for making appointments, ordering repeat prescriptions and other routine matters.

The reception is also open by phone only for emergencies between 8:00–8:30am.

Surgery Hours

The doctors are available for consultations Monday to Friday. The usual clinic times are 08.30–10.00, 10.30–12.00 and 3:30pm to 5:30pm but there are other times available.

Most appointments are 10 minutes

The practice holds late evening surgeries on a Wednesday from 17:30 – 18:45.

Appointments for clinics are booked through Reception.

You may choose which doctor you see. We encourage continuity of care and ask that you try to see the same doctor for follow up during an illness or medical problem.

There may be occasions e.g. holidays or urgent appointments when you may not be able to see the doctor of your choice.

Emergencies When We Are Closed

Urgent Calls 0131 440 2043

For urgent medical advice the Duty Doctor is available every day from 8:00am to 6:00pm via reception.

When the surgery is closed

A doctor is always available for medical emergencies 24 hours a day. Please telephone 0131 440 2043 or 111 in the case of a Medical Emergency.

(IN LIFE THREATENING EMERGENCIES PHONE 999 for an ambulance and then phone the Emergency Doctor)

Outside normal surgery hours a recorded message (which you will hear by phoning the main surgery number 0131 440 2043) will give you the telephone number for the Emergency Out of Hours Service. A specially trained receptionist will receive calls and your call is transferred to NHS 24. Alternatively you can call NHS 24 on 111 .

Experienced NHS 24 nurses assess your symptoms and provide advice to help you look after yourself at home. If you need further assessment or treatment, either from a GP or at a local hospital, NHS 24's nurse will arrange this for you with existing local services.

The Emergency Out of Hours Service is available from 6pm until 8am and weekends. Further information is available from Reception or website www.nhs24.com.

Any comments or complaints about the NHS Lothian Out of Hours service should be directed to NHS Lothian, Pentland House, Ground Floor 47 Robb's Loan, Edinburgh, EH14 1TY, Telephone:– 0131 537 8423

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.