Gamma Mobile

Business-class mobile with a focus on customer service

Become an MVNO with Gamma Mobile

Gamma owns and operates its own mobile infrastructure, so becoming a Mobile Virtual Network Operator (MVNO) with us will make all the difference to the way you manage your customers. We will give you access to the core systems within the Gamma mobile network, so you can easily and quickly make changes to the mobiles within your base directly on the mobile network, in real-time, without having to involve a third party. With Gamma Mobile, you have the flexibility of working with multiple large mobile carriers coupled with the care of an independent provider, giving you the best of both worlds.

About Gamma Mobile

Gamma Mobile is a service for mobile resellers built exclusively for the business market, designed to ensure your customers get the best possible coverage almost anywhere. With Gamma Mobile your customer’s devices will empower, not hinder their ability to conduct business. We have flexible tariffs with business travel bolt-ons, a fixed/mobile convergence roadmap for the future and you’ll be working with a network provider with a focus on customer service excellence.

Benefits of Gamma Mobile

Control

When you become a Gamma MVNO you will soon find you have a level of control over your base that you would normally expect a mobile network operator to have. This amount of control will let you take your customer service to the next level, ensuring that you keep your customers longer and improve sales through testimonials and word of mouth referrals.

We give you access to our online portal, which means you can make changes to your mobile numbers directly on the core of the Gamma mobile network, just as an operative from a network would do. This will enable you to respond quickly to customer requirements such as:

Provisioning a new connection

Suspending a service

Changing tariffs

Adding bolt-ons

Lifting bars

Flexibility

As an MVNO you will have complete flexibility over what you offer to your customers. Whatever their unique requirements may be, as an MVNO you are in the best position to meet them. You can set your own contract terms, such as length of time or call spend. Coterminous contracts and base flex terms mean you are no longer beholden to the networks’ terms.

Your commercial offer to your customer is entirely in your control. Our flexible models allow you to offer simple tariff discounts through to building whole new tariffs to suit your customer. We all know that billing plays an important part in keeping your customer happy. Because we bill you wholesale, working with your billing partner will enable you to structure the bill to meet their requirements, thus setting you apart from the competition.

Ownership

As an MVNO you will have true ownership of your mobile customer base and brand. Gamma holds no rights over your customer base. After all, it is you having the relationship with your customer which is the true value. Gamma’s approach is that it is your company, your relationship and your brand, and to enhance that you are able to opt for branded SIMs. It means your base is more of an asset to your company than it would normally be if your supplier billed it on your behalf or contractually held ownership.

Want to know more? Contact us today

What is an MVNO?

“The Gamma Portal empowers me to take complete ownership of all Mobile requests meaning no network intervention or unnecessary delays, allowing us to enhance the service we already provide to our customers. The Portal is intuitive and informative and is our one-stop-shop to everything Mobile, meaning we actually feel like the Network Operator!”

Ouali Chriqy,
Head of Provisioning,
NGN Communications

Discover the new way to own mobile

Three key areas channel partners should prioritise to develop a best-in-class business mobile proposition

Who do I sell Gamma Mobile to?

Gamma Mobile includes a number of services and tariffs to suit a wide range of businesses. Our unique on-net tariffs are ideal for organisations looking to integrate mobile and fixed-line telephony.

Gamma Mobile is suited to businesses that have any of the following requirements:

A mobile network with a great range of standard and optional features – built specifically for business

Better coverage – when being contactable while on the move is key to doing business well

Business travel – a range of roaming bolt-ons that protect your customers from bill shock and enable expenditure to be controlled effectively

Mobile data requirements – a range of cost-effective tariffs for mobile broadband, email or both with near-time alerts for notification of reaching thresholds

High number of internal calls, on the road or in the office – ideal for companies who need to be in constant contact with their mobile users

Service excellence – Gamma is committed to excelling in customer service and support – it’s what makes us stand out from our competitors

What are my options?

Gamma provides a number of ways to become an MVNO depending on your mobile experience and internal resource. We also give you the ability to move through the range of models as your requirements change.

Wholesale

This is our most flexible model and puts you in total control of your billing as it is a straight pence per minute/pence per megabyte tariff. It is best suited for partners who have long time mobile experience both commercially and billing.

Retail Minus

We take some of the ‘heavy lifting’ and set a retail rate and give you a discount from that level. This means you do not have to worry about what the market rates are for all call types. It has the advantage of giving you the ability the change rates as and when you want to. This model is best suited to partners who have little mobile billing experience.

Simplicity

This is our billing bureau service which puts you in control of all aspects of your mobile service, from your sales proposition through the in-life management of your customer to providing a bill in your own name and brand. Simplicity comes into its own if you have mobile experience as a dealer and are waiting to make the next step of taking control and ownership of your mobile base.

“The whole process of switching to Gamma was completely seamless and didn’t get in the way of normal working. Now instead of talking to five people at five different companies to get things done we have one contact at Gamma for everything. It’s so much easier and it costs us less too.”

We’re looking for a business-class mobile network

If you’re a mobile reseller looking for a refreshingly different proposition for your customers, look no further than Gamma. Our network is designed with business users in mind, from ensuring the best possible coverage with our MultiNet service through to a great range of standard and optional features including business-grade voicemail. With Gamma, you’ll be partnering with a supplier that has years of experience working with the channel and one with its own proven, reliable network.

I want to keep ownership of my mobile base

As a MVNO you will have true ownership of your mobile customer base and brand. Gamma holds no rights over your customer base. After all, it is you having the relationship with your customer which is the true value. Why should you not own that base? Gamma’s approach is that it is your company, your relationship and your brand, and to enhance that you are able to opt for branded SIMs. It means your base is more of an asset to your company than it would normally be if your supplier billed it on your behalf or contractually held ownership.

We have mobile data requirements

We have a range of cost-effective tariffs to suit any requirement. Whether it’s mobile broadband, email or both, our data network will give the speeds and connectivity your customers need. We know how important it is to stay connected which is why we won’t cut users off when they reach their threshold, instead we’ll send a near-time alert letting them know they’re reaching their limit.

Our customers have a high number of calls to internal staff

Gamma Mobile is ideal for companies who need to be in constant contact with their mobile users, whether it is via voice or email. Our position as a fixed-line and mobile provider means you can benefit from preferential on-net rates.

Download the Gamma Mobile brochure

Business class mobile with a focus on customer service

What do you want from your mobile provider?

To become a business mobile reseller with a great proposition for the SME market

Flexibility over what you offer your customers

Complete ownership of your mobile base

Improved coverage

Being contactable when you are mobile is key to doing business well. Now there’s no need for multiple provider contracts for your business because, wherever your offices are located in the UK, Gamma Mobile’s MultiNet bolt-on enables your customers to do business in more places than they could with a single network. Supplying our MultiNet bolt-on service enables you to set yourself apart from the competition. While your competition is pitching a standard service you are selling a service for now and in the future.

Service excellence

Gamma is also committed to excellence in customer service and support – it’s what makes us stand out from our competitors. Our UK support teams are co-located so you can always get through to the right person to handle your query, and our teams are experts in both fault resolution and provisioning.

Would you like to learn more about Gamma Mobile?

Speak to one of our specialists now on 0333 014 0000

What is the Gamma Portal?

It’s your gateway onto the mobile network and allows changes to be made by you, directly on the mobile network, without going to a third-party. It makes changes quick and easy and it means you can respond immediately to your customers’ urgent change requests.

How can I access the portal?

You can access the Gamma Portal by becoming a Gamma MVNO. You will receive full training on the portal as part of the welcome process.

Will I need to change my IT infrastructure to access the portal?

You won’t need to change your IT infrastructure because the Gamma Portal is a web-based service so, provided you have browser and internet connection, you can access it from anywhere.

What changes to mobile numbers can I make?

There are many types of changes you can make to a mobile number; from porting it to changing tariffs, adding and removing bolt-ons, adding and lifting bars, through to ceasing the number.

Does Gamma Mobile have a business voicemail feature?

Gamma Mobile has a business-class voicemail platform as standard which has been built with the business user in mind and can be tailored around your customer’s requirements. It’s reliable and helps ensure notifications get through on time so voicemails can be picked up and responded to more quickly.

Your customers can build stronger relationships with key customers through personalised greetings; a highly flexible feature that enables your customers to build distribution lists, store messages, set up alerts and greetings and even leave messages in another user’s mailbox within their network.

Extended messages and storage

Callers can leave extended voicemail messages of up to 6 minutes, any unsaved messages will be stored for 30 days. Once the message has been saved it will remain in the mailbox until the user deletes it (up to 1000 days)

Flexible greeting options

With customised messages to particular numbers.

Tailored greetings based on business hours

Users can have one greeting for when they’re at work and another greeting for when they’re not.

Extended greeting

This feature enables users to set a greeting but does not allow the caller to leave a voicemail message. It’s ideal when they’re on holiday and cannot reply to voicemails.