Stephen R Covey - The 7 Habits of Highly Effective People 1. Be proactive 2. Begin with the end in mind 3. Put first things first 4. Think win-win 5. Seek first to understand, and then to be understood 6. Synergize 7. Sharpen the saw Recommend book by Stephen R Covey: The 7 Habits of Highly Effective People: http://amzn.to/RiQ569