Pre-Registration

FAQ

Some services meet the guidelines to be set up as a “recurring” account. These are usually therapy accounts or sometimes lab. When you have a recurring account, you may not receive a billing statement until the account discharges; this is typically at 90 days from the first date of service. If you have any questions regarding your financial obligation or balance owed, please contact our billing team at 740-439-8140, option 3. If your question is related to the treatment or service, please reach out to the department directly.

Summary Statement, this is the first bill you will receive. It shows the itemized charges and any payments or adjustments that were made on your account. Billing Statement – You will receive a bill each month if there is a balance remaining on your account. This will reflect the previous balance due, any payments or adjustments processed since the last statement, and the current balance due.

Southeastern Med accepts most insurances. You should contact your insurance company or your employer for specific requirements for your plan. You may also reference the list provided under the insurance tab.

Follow the instructions in your Medicare drug plan’s enrollment materials on how to submit an out-of-network claim, or call your plan for information about how to submit a claim. Your plan will ask you to send certain information, like the emergency room bill that shows what self-administered drugs you were given. You may also need to explain the reason for your hospital visit. Keep copies of any receipts and any paperwork you send your plan.

VA will reimburse health care providers for all medical services necessary to stabilize your condition up to the point you can be transferred to an approved VA health care facility or other federal facility.

You, your family, friends or hospital staff should contact the nearest VA medical center as soon as possible, preferably within 72 hours of your emergency, so you are better aware of what services VA may or may not cover. Provide VA with information about your emergency and what services are being provided to you. Ask VA for guidance on what emergency charges may or may not covered so you can plan accordingly.

YES. If you want VA to continue to pay for your care. If you refuse to be transferred, VA will not pay for any further care.

For service-connected conditions, here are some of the criteria that must be met:

• Care or services were provided in a medical emergency, and• VA or another federal facility were not feasibly available, and• VA was notified within 72 hours of the admission.• Ask your local VA Medical Center’s Non-VA (Fee) Care Office for further eligibility guidance at 877-222-8387 or www.va.gov/healthbenefits.

For non-service connected conditions, here are some of the criteria that must be met:

• Veteran is enrolled in the VA Health Care System, and• Veteran has received health care services from VA within the previous 24 months, and• Veteran has no other health insurance coverage.• Ask your local VA Medical Center’s Non-VA (Fee) Care Office for further guidance at 877-222-8387 or www.va.gov/healthbenefits.