Service Levels

Contractual or On-call IT Support

Let's face it, we live in a technological world and we have either the talent or staff to address it or we have to rely on outside professionals to assist with our in house development and maintenance.

Contractual Support

We offer an annual support contract service which gives you the peace of mind of proactive maintenance of your IT systems. Including:

Regular software updates

On call technical support

Scheduled hardware cleaning

Supply of consumables

On-Call Support

We also offer ad-hoc IT support for those who want to be more involved in their IT systems maintenance. Including:

Onsite Visits

We cover Greater London, the South East and most of England as part of our IT support service. We appreciate that every business is different therefore we can schedule regular onsite visits to suit the needs of your business schedule.

Remote Support

We use the industry leading secure remote support systems for those instances where access is needed for routine maintenance or user assistance.