What should I do if I have a problem with the goods that haver to be picked up?

What should I do if I have a problem with the goods that haver to be picked up?

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Written by Parcify team Updated over a week ago

Examples can be: My vehicle would get dirty because of the transport - The goods do not meet the conditions - The goods are too big - I am not able to carry the goods by myself - etc.

If the goods do not comply with the general terms and conditions or if you think that you will suffer damage or fouling as a result of the transport, you can decline the gig. If something is too heavy for you to carry by yourself, it needs to be mentioned if there is someone who can help you during pickup and delivery. If this is not the case, you can decline the gig.

Make sure to contact us by using the phone number in the app if you decide to decline a delivery.

If you do decide to transport the goods and you suffer damage caused by the goods, you have to come to some kind of arrangement with the applicant. The details of the insurance policy covering the goods transported can be found on our website.

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