Our services

We provide a wide range of services to help keep your house warm or, if you’re a landlord, to ensure peace of mind that you’ve met your legal responsibilities that your equipment is safe for your tenants to use.

If you have any questions about what we can cover, or you would like to get a quote for a piece of work, just get in touch.

We provide support for customers in Eye, Diss, Stowmarket, and surrounding areas in Suffolk.

Boiler Repair

When something goes wrong leaving you without hot water or heating, you need a quick response. We repair any make of boiler, not just the quality boilers, such as Vaillant and Worcester Bosch, we install for our customers.

We stock many parts for the most common problems, and can source thousands more within 24 hours. As Oftec and Gas-Safe registered engineers, we follow specified standards to ensure our repairs are of the highest quality.

That means we should be able to solve your problems in quick time and restore your home to the comfort and warmth you expect.

Boiler Servicing

Getting your boiler serviced annually will help to keep it working and make sure it is operating at peak efficiency. It may also help to extend the life of your boiler.

Not only that, it’s worth noting that if your boiler is in warranty, not getting it serviced annually will invalidate the warranty. So it really makes sense to add it to your annual calendar.

In fact, we make it easy for you. We will send you reminder cards every year when it’s time for your boiler to be serviced – helping you to keep your house warm when you need it most.

New Boiler Installation

We don’t do the hard sell – if you don’t need a new boiler, we won’t try to push you to buy one. Unlike some companies, we don’t incentivise our engineers to sell you new boilers you don’t need. But when you’re starting to spend regularly on repairs, it may be more beneficial to get a new boiler than to keep pouring money into keeping the old one going.

We fit good quality boilers such as Vaillant and Worcester. These are brands that are trusted across the industry to deliver on their claims and to honour the spirit of their warranty. They are the market leaders and consistently make up the top two in Which? magazine reports. We also know from experience that we get very few calls for repairs on Vaillant and Worcester boilers. That’s a sign of their quality – they rarely break down.

Gas Safety Certificates

If you’re a landlord, you will know that it’s a legal requirement that the equipment you provide to tenants should be safe to use.

That is why you need to get Gas Safety Certificates (or Landlords Certificates) every year. It’s a constantly changing area – for instance the requirement from October 2015 to have carbon monoxide alarms.

We can help you keep on top of things and provide peace of mind both for you and your tenants.