Visibility, Clarity and an Ongoing Conversation... - Article 2, of 2.

Visibility, Clarity, and an Ongoing Conversation – Part 2

An Ongoing Conversation

Once you have visibility and clarity, the Ongoing Conversation is about…..the details of Visibility and Clarity!!

OK, ever heard “I hate meetings, they never achieve anything!”. An ongoing conversation is NOT a meeting. It is getting together for a common purpose, and can be a 5 minute daily briefing, right through to a full day leadership team session. What matters is that the 5 KPI’s in your business are understood and agreed by all of your people, and that they relentless strive towards achieving and exceeding these KPI’s.

This Ongoing Conversation is your business culture – it is living this within your business

You’ll be surprised by how many “meetings” fall away with an “ongoing conversation” centred on 5 agreed KPI’s, as people and teams are drawn together, both by a common purpose, and also by a realisation that one KPI is dependent on others, and all others. People will realise more and more that they are connected, and inter-dependent. Silos will break down.

Set up communications channels so that Clarity is tested – by your people, your clients, your suppliers, your partners, and your prospects

Ask your clients what they think of your service.

Ask your teams what they think of your leaders.

Ask your leaders what they think of you.Foster an open culture, foster KPI accountability, and watch the performance of your business improve. THAT will be normal, and normal will change at an increasing rate, in a positive way, towards the achievement of the KPI’s of your business.

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I don’t think I would be where I am now, without Murray’s help".DAVE BOTHARotational Plastics Limited, Auckland..____________________________________________________