Property Information

Big Hotel Suites

BIG HOTEL SUITES by Travelbee offers every guest value for money, comfort, convenience and accessibility. Perfect for Business travelers, the hotel is located within Mandaue's City Times Square 2 - surrounded by popular local restaurants and cafes.

Terms & Conditions

1. Checkout time is 12:00 noon.
2. Room charges are subject to applicable government taxes.
3. The hotel is not responsible for the safety of any valuables left in the guest rooms. Each room is provided with a Safety Deposit Box and is free of charge.
4. Visitors are required to register at the Front Desk. Extra person surcharge will be added to the bill accordingly if the visitor remains overnight.
5. The hotel reserves the right to charge a fee should there be stained linens, odor, losses or breakages in the room for the duration of the stay.
6. The hotel reserves the right to institute necessary actions under any of the following cases:
a. Failure to pay upon demand of an outstanding balance.
b. Self checkout: The hotel is authorized to charge the credit card indicated herein.
c. Guest refuses to follow to the hotel's rules and policies.

Payment Policy

PAY AT THE HOTEL upon check-in plus incidental deposit.

All "pay at the hotel" bookings will only be held until 6:00pm on date of arrival. Room reserved will not be guaranteed after this time, unless late check-in is requested by guest.

The required credit card details will be used to guarantee your booking.

You may also pay a down payment through bank deposit to secure your booking.

Cancellation Policy

FREE OF CHARGE if cancelled at least 2 days before arrival. If cancelled in less than 2 days, the first night will be charged. In case of NO-SHOW, full amount will be charged as penalty.

We appreciate it if you can contact us to inform us of cancellations or changes to your booking.