How does FMEP protect personal information?

only collected, used or disclosed for purposes of monitoring and enforcing the maintenance order or agreement;

kept confidential; and

kept secure from unauthorized access, use or disposal.

How does FMEP use personal information?

Personal information is used to identify the payor or recipient. For example, if the recipient calls FMEP requesting a new personal identification number (PIN), we need to verify the recipient’s identity before mailing out that information.

The payor’s personal information may be disclosed if enforcement action is necessary, such as providing a Social Insurance Number to an employer for a Notice of Attachment or a date of birth to ICBC for Driver’s Licence Withholding.

Accessing or correcting personal information

The payor or recipient can access information from their FMEP file by taking these steps: