I just received my mini mill today and literally on the first grind a bean got stuck in the burr and it looks like it's pretty much toast--I've tried most of the suggestions posted here to no avail. The beans were fairly lightly roasted so they are a bit harder and I was doing a fine grind for my Aeropress, but I just can't think this is normal. I just ordered a Kyocera to replace it (it looks very similar to the Hario Skerton) since Amazon could get it to me by tomorrow so hopefully I'll have better luck with it.

Hi all,slightly different problem from the original poster, but also falling into the category of a broken Hario Mini Mill: While cleaning the mill today, the top ceramic burr fell on the floor and, unfortunately, broke into pieces.Is there any way to get replacement parts, or will I have to order the whole mill again? Or, alternatively, would anyone from this community have a spare part available that they don't use?Thanks!

I have a slightly different problem: I own two hario mini-mills. I got the first one almost 2 years ago. It had been working ok, but after a few months the bottle (the lower part that catches the grounds) developed a huge crack. It didn't seem to affect the performance but I was concerned about it deteriorating. I attributed it to the fact that, since I couldn't read the Japanese instructions, I had washed it in the top rack of my dishwasher. I got in touch with Hario (who were very responsive) and ordered two replacement bottles (I had bought a second minimill for use at work, and it was starting to display cracks in the bottle too). I haven't used my minimill at home for a few weeks -- it's just been sitting on the counter -- since I decided to buy an OE Lido (which I really love -- but it's certainly not as portable as the minimill), and just noticed that its bottle has a huge crack in it! Has anybody else experienced this? It doesn't speak well for Hario's quality control.

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