SWToR Account issue

Hey all,

So ever since I registered in the SWToR website I've been having this problem with my account. I'm able to log in to it but that's about all I can do. When I go to the forum I'm being instantly logged out or when I try to check an e-mail the same happens again. I have contacted them twice now and both of there e-mails were the same..telling me to clear the cookies, ensure that I'm using an up to date Java etc etc. Even though I told them none of these helped me their next e-mail was of course the same

So, does anyone here have an idea of how I might fix that. I'm using Google Chrome by the way but I tried logging in with IE and Mozilla as well and it didn't work.