7. (TCO 10) Jules never had the inclination to identify his basic beliefs, and finds himself adrift in the adult world, still engaging in delinquent behavior and making only superficial contact with others. It appears that the outcome of Jules' adolescent crisis was _____. (Points : 5)

role confusion

despair

stagnation

mistrust

8. (TCO 11) Eric is very hungry, but instead of cutting the line in the cafeteria, he decides to wait in line to get food. Which part of his personality is dominating his behavior at the present moment? (Points : 5)

id

ego

superego

preconscious

9. (TCO 11) Toland is angry with his mother. His mother tells him, "Nice boys don't hate their mothers." In Rogerian terms, this is an example of _____. (Points : 5)

incongruence between self-concept and life experiences

unconditional negative regard

how to condition appropriate emotional responses

a phenomenological process

10. (TCO 12) This is a complication of panic disorder, which results in anxiety about being in a place where escape is difficult or embarrassing. (Points : 5)

social phobia

specific phobia

agoraphobia

acrophobia

11. (TCO 12) Morris is having trouble sleeping, has lost his appetite, is too tired to go to work, and cannot concentrate on simple television shows. It is MOST likely that Morris is experiencing a _____. (Points : 5)

13. (TCO 12) A client tells her therapist that she has a great fear of flying. Her therapist responds," Me too. I don't like flying in planes, especially when there is a lot of turbulence." This is an example of _________________. (Points : 5)

active listening

unconditional positive regard

sympathy

empathy

14. (TCO 13) Dr. Mitchell is a brilliant lecturer who strongly prefers reading to the company of others. Despite being an introvert, however, she is VERY outgoing while she lectures. She is so outgoing during lecturing that her students commit the _______ in labeling her an extrovert. (Points : 5)

saliency bias

self-serving error

faulty judgment error

fundamental attribution error

15. (TCO 13) Cognitive dissonance theory predicts that after Lamar bought a Yugo instead of a Ford, he would _____. (Points : 5)