Computer will not shut down, stuck in "shutting down" loading screen

Computer will not shut down, stuck in "shutting down" loading screen

I've had this problem for 3 days now, and I'm frustrated beyond belief. Whenever I go to shut down my computer, I'm always stuck in "shutting down" or "restarting" with the circle loading animation playing below it. I'd leave it on throughout the whole day, and the computer would just never turn off, forcing me to hold the power button every time.

I need some solutions, because I've already tried a lot of things

My ComputerYou need to have JavaScript enabled so that you can use this ...

I tried to look into this issue myself but most threads are related to a windows update that prevented login, or various other Windows startup issues, non explained the problem I'm having, so here it is:
Windows automatically goes into the lock...

I can't find anyone else that has this, so my apologies for starting a new thread.
I'm stuck on the blue "Welcome to Windows 10!" screen. Under that it has my name, then at the bottom a clock-like logo and an "I'm not Paul" option. On the right...

Everytime I click next it freezes and if i click too many times it freezes and restarts the computer and then shortly after Im straight back to the same screen. What did I exactly do and how do i fix it?

http://puu.sh/jHim7/484bf238a8.png
^ It looks like this, at the top of my screen, I can click it and interact with it. I can even right click it the same way you can right click the tabs in file explorer. Rebooting won't get rid of it... I think...

About Us
Windows 10 Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows 10" and related materials are trademarks of Microsoft Corp.