When you stay at Riverfront Hotel, Grand Rapids in Grand Rapids, you'll be in the business district and close to DeltaPlex Arena and Conference Center and Gerald R. Ford Museum. This hotel is within close proximity of Fish Ladder Park and La Grande Vitesse.

Rooms

Make yourself at home in one of the 162 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Rec, Spa, Premium Amenities

Don’t miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities include complimentary wireless Internet access, an arcade/game room, and wedding services.

Dining

Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities

Featured amenities include a 24-hour business center, a computer station, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Apparently drunks trashed several rooms so they were overbooked that night by about 20. They didn't say so when we called ahead to confirm so we almost lost our room. It was cold and the shower leaked into the hallway which got our bags wet.

Location was pretty good from downtown.

Apparently drunks trashed several rooms so they were overbooked that night by about 20. They didn't say so when we called ahead to confirm so we almost lost our room. It was cold and the shower leaked into the hallway which got our bags wet.

Although, the staff was friendly they where very unorganized. Requested a late check out with no problems, but day of check out we where asked 3 separate times when we where leaving. Also, asked for the shuttle at a certain time, again with no problems, only to get down there and have it be out. When they returned they said the driver was busy… they did take us but we ended up being 10 min late when we would of been 5 min early.

Friendly staff, nice rooms, free shuttle and view of the river.

Although, the staff was friendly they where very unorganized. Requested a late check out with no problems, but day of check out we where asked 3 separate times when we where leaving. Also, asked for the shuttle at a certain time, again with no problems, only to get down there and have it be out. When they returned they said the driver was busy… they did take us but we ended up being 10 min late when we would of been 5 min early.

The location was very convenient to downtown area. Shuttle service offered for downtown until 9 pm.

Very dated, pool was freezing and there was nothing hot about the hot tub. Disappointed that the balcony was inaccessible. The sleep number bed didn't work, but to be fair they said that they would have fixed it if informed about it.

The location was very convenient to downtown area. Shuttle service offered for downtown until 9 pm.

Very dated, pool was freezing and there was nothing hot about the hot tub. Disappointed that the balcony was inaccessible. The sleep number bed didn't work, but to be fair they said that they would have fixed it if informed about it.

I would classify this hotel as "Poor" at best. The beds were extremely uncomfortable, and I got less than an hour of sleep the night before the marathon I had come to race.
That being said they were very unaccommodating when it came to check out. We went as a group of friends staying in a three rooms. Check out is normally 12pm but as the race started at 8am we requested late check out since we would not be back to the hotel until 2pm and we would need to shower. We were told when we checked in that we would have to request it in the morning. So, the next morning at 6am we called and 2 out of 3 of us were told that we would be charged an extra $25. The last person who requested it was told "no" When we appealed to the manager who was there, we were told that there were too many people requesting late check out and he did not want to pay overtime to his staff. He also said he was an athlete and that when he would get done with a race he didn't shower and just jumped in his car and would go home.
So the last person who was not able to get late check out, moved her stuff into our room which did have late check out. Then when we all checked out after our race they still charged her $25!!!
The staff is very rude. I would not stay here again and do not recommend it.

I would classify this hotel as "Poor" at best. The beds were extremely uncomfortable, and I got less than an hour of sleep the night before the marathon I had come to race.
That being said they were very unaccommodating when it came to check out. We went as a group of friends staying in a three rooms. Check out is normally 12pm but as the race started at 8am we requested late check out since we would not be back to the hotel until 2pm and we would need to shower. We were told when we checked in that we would have to request it in the morning. So, the next morning at 6am we called and 2 out of 3 of us were told that we would be charged an extra $25. The last person who requested it was told "no" When we appealed to the manager who was there, we were told that there were too many people requesting late check out and he did not want to pay overtime to his staff. He also said he was an athlete and that when he would get done with a race he didn't shower and just jumped in his car and would go home.
So the last person who was not able to get late check out, moved her stuff into our room which did have late check out. Then when we all checked out after our race they still charged her $25!!!
The staff is very rude. I would not stay here again and do not recommend it.

Hotel is old and dirty. Sleep number bed doesn't function. Large led TV was blurry. Hot tub was disgusting. Bar was a rough joint. "Riverfront" is a stretch to describe this hotel....highway front must not have had the same ring to it but is far more accurate. So I guess it's convenient to the highway but don't plan to take a stroll anywhere unless it includes an industrial park. Location is poor. Stay downtown or at the airport.

Hotel is old and dirty. Sleep number bed doesn't function. Large led TV was blurry. Hot tub was disgusting. Bar was a rough joint. "Riverfront" is a stretch to describe this hotel....highway front must not have had the same ring to it but is far more accurate. So I guess it's convenient to the highway but don't plan to take a stroll anywhere unless it includes an industrial park. Location is poor. Stay downtown or at the airport.