With the test results you provided we are unable to find any trace route outcome for "us.battle.net". Hence can you kindly elaborate us the exact issue you are experiencing and it would be great if you can drop us an email to residentialsupport@exetel.com.au with your query.

An extra comment: Windows tracert isn't the tool to trace this route. It is asymmetrical, and the servers won't reply to the packet. On the other hand the server will reply to a TCP traceroute. Any Linux machine can handle this for you. I got 210 ms at hop 16 this morning.