Infosys Desktop Technician

Careers at Bloomberg

Similar jobs

Infosys Desktop Technician

London

Posted Feb 13, 2020 - Requisition No. 81298

Our Team:

Bloomberg Information Systems provides technical support for all in house IT systems and a pivotal part of this group is our IT Support Team. The London Support Team is crucial to the smooth operation of our internal IT systems at Bloomberg. We form Bloomberg's backbone, and provide 1st and 2nd line IT support for all of our 20, 000 employees. We strive for exceptional customer service while taking a detail oriented approach to addressing our employee needs quickly and efficiently.

What's The Role?

As an IT Desktop Support Representative, your role will be to provide both remote and desk side support for our mixed environment of Windows O/S & MAC OSX to our internal employees.
In addition to PC/MAC support, you will be supporting other systems including mobile technology and AV. Support is coordinated via phone, ticketing systems and Instant Message. Full training on the Bloomberg software and ticketing systems will be provided.

We’ll Trust You To:

Provide global remote technical support

Provide desk side support for any hardware related issues

Provide exceptional levels of customer service

Have the ability to clearly communicate ideas in user-friendly language to non-technical employees

Have excellent spoken and written communication skills in English

Have proven analytical and problem-solving abilities

Have the ability to work effectively in a fast-paced, dynamic, and innovative environment demonstrating high energy with a sense of urgency and decisiveness

Experience working within a team environment

Manage and deliver small projects on time

You’ll Need To Have:

Experience in providing 1st and 2nd level support within a dynamic, fast-paced business environment

Active Directory experience

Experience supporting Microsoft Windows operating systems

Knowledge of Microsoft Office applications

A real passion for technology

We’d Love To See:

Mac OSX Experience

Knowledge of Cisco telephony

Audio Visual support experience

SCCM Experience

What’s It Like To Work Here?

We work hard. We are ambitious and set ourselves tough business goals. We are a meritocracy, where everyone has a voice - not a job title. Working with people you trust, respect, and can collaborate with is more important than titles or position. Things move fast, and we want people who will enjoy working in this environment and feed off the energy. That being said, it isn’t all about work. Giving back is one of our core values, and there are many ways to get involved in philanthropic initiatives, from helping local school kids with their reading, to helping clean up local parks and waterways.

If This Sounds Like You:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Bloomberg is an equal opportunities employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Infosys Desktop Technician

London

Posted Feb 13, 2020 - Requisition No. 81298

Our Team:

Bloomberg Information Systems provides technical support for all in house IT systems and a pivotal part of this group is our IT Support Team. The London Support Team is crucial to the smooth operation of our internal IT systems at Bloomberg. We form Bloomberg's backbone, and provide 1st and 2nd line IT support for all of our 20, 000 employees. We strive for exceptional customer service while taking a detail oriented approach to addressing our employee needs quickly and efficiently.

What's The Role?

As an IT Desktop Support Representative, your role will be to provide both remote and desk side support for our mixed environment of Windows O/S & MAC OSX to our internal employees.
In addition to PC/MAC support, you will be supporting other systems including mobile technology and AV. Support is coordinated via phone, ticketing systems and Instant Message. Full training on the Bloomberg software and ticketing systems will be provided.

We’ll Trust You To:

Provide global remote technical support

Provide desk side support for any hardware related issues

Provide exceptional levels of customer service

Have the ability to clearly communicate ideas in user-friendly language to non-technical employees

Have excellent spoken and written communication skills in English

Have proven analytical and problem-solving abilities

Have the ability to work effectively in a fast-paced, dynamic, and innovative environment demonstrating high energy with a sense of urgency and decisiveness

Experience working within a team environment

Manage and deliver small projects on time

You’ll Need To Have:

Experience in providing 1st and 2nd level support within a dynamic, fast-paced business environment

Active Directory experience

Experience supporting Microsoft Windows operating systems

Knowledge of Microsoft Office applications

A real passion for technology

We’d Love To See:

Mac OSX Experience

Knowledge of Cisco telephony

Audio Visual support experience

SCCM Experience

What’s It Like To Work Here?

We work hard. We are ambitious and set ourselves tough business goals. We are a meritocracy, where everyone has a voice - not a job title. Working with people you trust, respect, and can collaborate with is more important than titles or position. Things move fast, and we want people who will enjoy working in this environment and feed off the energy. That being said, it isn’t all about work. Giving back is one of our core values, and there are many ways to get involved in philanthropic initiatives, from helping local school kids with their reading, to helping clean up local parks and waterways.

If This Sounds Like You:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Bloomberg is an equal opportunities employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Similar jobs

Our Terms

Please read our full terms & conditions before applying

{{{legalTermsHtml}}}

By applying for this job, you agree to the full terms of the above legal statement.

Job alert

Get an email when new listings match your search for:

Criteria

{{criteriaString}}

SettingsSend updatesEnd Alert

Email

Success

Email alert created

Pro tip: Get Connected

Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching.

Email sent

Check your inbox for a link to activate this alert.

The Bloomberg Talent Network

Stay connected with us and be among the first to learn about new job opportunities. We’ll use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations.

Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company’s strength – delivering data, news and analytics through innovative technology, quickly and accurately – is at the core of the Bloomberg Terminal. Bloomberg’s enterprise solutions build on the company’s core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively.