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Shipping T erms
1. Please make sure you have wrote full name / complete address / correct post code and telephone no.
If you need to change shipping information,pls tell us as soon as possible.
2. China post air mail :normally takes 15 - 120 workdays to wor l dwide.
Epacket : 10-30 days.
Express: 5-10 days.(ems 10 -20 days)
3. B uyer has responsibility to pay c ustoms tax,more tax questions,pls contact your country customs or seller.
4. According to the Pinewoodlake.org rules:
I f you do not receive it after we sent out 60 days(Russia and Argentina 90days,Brazil 120 days),we will refund money to you immediately.
B ut there are many uncontrollable factors on international shipping,such as,nature disaster / holidays / post strike / war etc.
S o your parcels maybe delayed some days or lost,i hope you can wait more than 60days ( Russia and Argentina 90days,Brazil 120days ) .
5. I f you do not received parcels in normally time,pls contact us for checking , but not open dispute without contact.
T hanks for your kindly understanding and patience .
R efund & R eturns & R esend
1. I f there are any problems with our product,you can request returning or refunding within 7days after receiving the items.
P lease contact with our customer service first before returning or opening dispute to against us.
2. A ll items must be returned in their original conditions,or we will refuse to make a refund.
T he buyer is responsible for all charges occurred in returning process.
3 . I f you receive damaged or wrong goods,pls send us package and product photo to us immediately, then we will resend or refund to you.
F eedback
I f you are satisfied with our product,please give us all five-star feedback. A ny questions pls contact us immediately .
H ave a nice day,thanks .