We would like to remind patients that they can book an appointment with both a Doctor or Nurse on Saturday mornings. Surgerys are held at each site once a month. These clinics are for pre-bookable appointments only between the hours of 8.00 and 11.45.

FLU VACCINATIONS

If you are eligible i.e.65 and over or in one of the "At Risk Groups" with one of the following conditions:-Respiratory, Heart , Kidney , Liver disease. Diabetes, disease of the Nervous system, Immunosuppression, had a Stroke, or are a Carer. Please telephone to make an appointment.

N.B. flu injection provides protection against against the most prevalent flu viruses including the H1N1 (Swine flu) virus.

If you are included in the above you are also eligible for a Pneumococcal Vaccination, if you have not already had one, please ask the receptionist when making your appt as this can be given at the same time, but a longer appointment will be required.

SUMMARY CARE RECORD

You will have received information in the post from NHS Norfolk regarding the creation of a Summary Care Record (SCR). If you have any queries regarding the SCR, in the first instance please contact the NHS Care Records Service Information line on 0845 603 8510, PALS on 0800 587 4132 or visit www.nhscarerecords.nhs.uk

Finally, you may contact the Practice Manager, Wayne Rawlings, or his Assistant, Rebecca Leech, who will try to help with any queries you may have. Please do not book an appointment with your GP specifically to discuss the SCR.

At all other times: 18:30-08:00, Weekends and Bank Holidays, please dial 111.

This service is for you and your family to use when you need urgent medical care at night, weekends, public and bank holidays.

You will be asked to give details of the problem and may be given advice over the telephone by a doctor. On occasions you may be asked to visit a nurse, doctor or paramedic at a local GP Surgery, Health Centre or Community Hospital. Alternatively a home visit may be arranged.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Improved Access

The Surgery will be open every other Saturday with the clinics alternating between East Harling and Kenninghall. A GP and a Nurse will be available for routine consultations. These clinics are specifically for patients who cannot attend the Surgery during the week. The clinics will run from 8.30 am until 12.00 noon, with the last appointment being at 11.45 am. Please contact reception in order to book an appointment.