Using Voice Banking

Frequently Asked Questions

Ask for a summary of your information
“My account summary”
(Alexa will say each available account type, the last 4-digits of the account number, and the available balance or outstanding balance for loans & credit cards)
“List my accounts”
(Alexa will list each available account type and the last 4-digits of the account number)

You can request balance and recent transaction information for your savings, checking, MaxiMizer, IRA, Christmas club, CD, Yes Check, credit card, and First Line account(s). If you are a newly enrolled FHB Online customer, or added a new account, it may take one business day to hear all of your account history using the First Hawaiian Bank skill.

The security code is a 6-digit code (numbers only) that you create when enabling the First Hawaiian Bank skill. As an added layer of security, you will be required to provide your security code every time the First Hawaiian Bank skill is opened to confirm your identity. The security code is only used for the First Hawaiian Bank skill and is separate from your bank PIN.

First Hawaiian Bank Wealth Management Group provides financial products and services through First Hawaiian Bank and its broker dealer Raymond James Financial Services. First Hawaiian Bank and its affiliates do not provide tax or legal advice.

First Hawaiian Bank products and services are not available for residents of the European Union.

The insurance and annuity products are obligations of the insurance company and (i) are not insured by the FDIC or any other agency of the United States; and (ii) are not deposits or other obligations of, or
guaranteed or insured by, First Hawaiian Bank or any of its affiliates. For certain cash value life insurance products there is investment risk, including the possible loss of value.

Investment, Annuity, and Insurance products are:NOT INSURED BY FDIC OR ANY GOVERNMENT AGENCY • MAY LOSE VALUE • NOT A DEPOSIT • NOT GUARANTEED BY FIRST HAWAIIAN BANK