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Thursday, February 7, 2019

Receiving endless robocalls on your cell phone? You’re not alone.

Receiving endless robocalls on your cell phone? You’re not alone.According to Hiya, US consumers received 26.3 billion robocalls in 2018, a 46% year-over-year increase. Estimates show that the average person receives 10 unwanted calls per month, with 25% of them being scams. Most consumer complaints can be categorized into general spam, fraud, and telemarketing.

However, this year holds the promise of significantly reducing robocalls, with the Federal Communications Commission (FCC) calling for the implementation of a call-authentication system by the end of the year. This approach would combat caller ID spoofing by requiring carriers to author a signature on calls from their network that would then be validated by other carriers.

Currently, robocalls are the leading source of consumer complaints according to both the FCC and Federal Trade Commission (FTC). In 2017, the FTC received 71 million unique grievances even though 200 million US consumers were registered to a Do Not Call list.