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Ascensionpoint Recovery Services reviews

Ascensionpoint Recovery Services is a company in finance with 10 employees. Ascensionpoint Recovery Services's reputation score is 1%, which is bad.

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A visitor
on 27 January 2018 commented

Bottom feeders trying to make money off of the dead and their grieving families. We ran a federal credit report, we paid ALL his debt. They are scammers and liars.

A visitor
on 19 January 2018 commented

They totally suck. Won’t stop calling even when asked to stop. There is no estate for the deceased so go the f**k away.

A visitor
on 04 January 2018 commented

I received a phone call this morning (Thurs, 1/4/18) from a very professional woman (American accent) from 1-855-859-0047, who said she was calling from Ascension Point and asked to speak with the per...
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A visitor
on 13 December 2017 commented

Scam, they tried to get us to pay what they said was an unpaid bill of my deceased father. the only problem was that my father had no unpaid debts. Everything he had was paid in full and he paid cash for everything.

A visitor
on 24 November 2017 commented

This company called me after my husband passed away in 2014, saying that he owed money to Citibank. Totally bogus!
I just received a call from them today about my brother in law, who recently passed....
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Rebeccah
on 04 October 2017 commented

Why did my family get a letter saying my dad "owed" money!?! My dad was anal about his finanaces and ALWAYS paid in FULL whatever credit charges he had even eay befote its due date. SCAM!

A visitor
on 25 August 2017 commented

It has been over 7 months since I paid a debt my deceased father owed. Our courthouse has never received a release letter from them so we can close my fathers succession. They are rude and very unprof...
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A visitor
on 11 August 2017 commented

Harassing me and my family with calls and letters when I refused to give them any information they were requesting. My father died a debt free man - no one owes him and he owes no one. If it continues I will press charges .... I wonder if they would call me to collect that debt?

A visitor
on 02 August 2017 commented

Scammers

A visitor
on 04 October 2016 commented

Either they are scammers or there are people posing as from this company. The phone number was accurate though. Just read the volume of people who have been scammed on Phone Number Lookup. How can ...
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Editorial review

AscensionPoint Recovery Services is a debt recovery company based in
Minneapolis, Minnesota, and is a national company, providing services to the
United States only. They focus on descendant debt recovery, meaning that they
assist creditors or companies with obtaining payment from people who died with
outstanding debts, from their estate or family members. This can be seen as a
very difficult area of debt collection, as probate and estate issues are
complicated at the best of times and it can be understandably difficult to work
with family members who are dealing with the death of a loved one.

The company is
run by John Sheldon and Bill Haugen, who along with other key management, have
58 years of combined experience in debt recovery. Their approach to business
stems from the Six Sigma
methodology, and they attempt to focus on providing a positive outcome for the
client, while still remaining sensitive to the difficult situation of the
surviving family members.

AscensionPoint has maintained a very
positive rating of 70% from online reviews, which, given their very
difficult and sensitive area of work, can be viewed as a great success. There
are of course, some consumer
complaints, but given the nature of their business, the number of
complaints seem minimal, and the issues seem to be resolved expediently in most
cases. There are minimal complaints on social media, with less than 5 mentions
of “AscensionPoint” and “scam” within the last 2 years.

It is reasonable to assume that a company asking for money from the
estate of a dead family member would receive backlash from those family
members, but the low level of complaints suggests their sensitive approach to
debt collection is working for them. There doesn’t seem to be any real evidence
of bad business practices from the company, with the majority of complaints
seemingly coming from family members who either don’t fully understand the debt
recovery process, who are simply upset with having to deal with debt recovery
on top of losing a loved one, or possibly a small mistake or error on the
companies part, without any malicious intent