Regal is an 85 year old Canadian catalogue brand famous for our unique, one-of-a-kind household Regal products brought to millions of Regal consumers through a network of independent Regal sales reps in every province and territory. http://www.Regal.ca http://www.RegalFundraising.ca

Friday, October 11, 2013

Available only through Regal, Jen's Club jewelry features exclusive jewelry styles designed in London, England and Montreal, Quebec that are fabulous and affordable.
We are proud to bring you the latest jewelry styles and collections for each season, with uniquely fashionable and stylish jewelry pieces at prices that you can feel good about.
And, since jewelry makes such a great gift, each piece comes with a beautiful Jen's Club velvet jewelry pouch.

Whether you want to buy, sell, or host a jewelry party, Jen's Club has everything you need!

Buy Jewelry - You can see our current incredible Jen's Club jewelry collection here - Shop/View Catalogue.Sell Jewelry - Interested in selling Jen's Club Jewelry? "Join Now" to see all the rewarding benefits of becoming an Independent Representative. It's an opportunity as unique as you are!Host a Jewelry Party - Interested in hosting a Jen's Club Jewelry party and earning FREE jewelry? Click "HERE" to get started!

Thursday, October 3, 2013

Hard to believe that one year ago this week, I started writing in the Regal Beagle my weekly article Coach's Corner with Brenda. My focus...to inspire, enrich and empower our great reps!
I hope you have enjoyed reading the articles as much as I have enjoyed writing them.
I thought it fitting today, to highlight some of my and your favourites. So here are my Top 5 Coach's Corner Articles for you to enjoy:

Growing Your Business Through Events - With Event season almost upon us, this article is a must read!
I share with you tips on how to locate an event and also challenge you with participating in one.

As I am always looking for article ideas for Coach's Corner with Brenda, share with me your topic ideas either on our Regal Facebook Forum or email me at bmarlowe@regal.ca. I can't wait to see what you have to say!

To all our reps who have enjoyed my articles over the year...thank you! I look forward to another year of articles that I hope motivate and inspire you to take that risk, do something new and believe in yourself.

This summer I decided to get active and in the process, injured myself. The injury left me unable to drive and unable to walk without the help of crutches.
Spending many an hour on the couch re-cooperating, I thought to myself...what would I have done if I was a Regal Rep? How would I have run my business?
Who would hand out my catalogues or deliver my orders? The more I thought about it, the more intrigued I got and the more I realized that many of our reps face similar challenges on a daily basis like mine - unable to get around.
So with that, I decided to come up with a list of ways to Grow Your Business from the Comfort of your Couch:

Postal Walk/ Ad mail Program - Let Regal do the walking!
Let Regal help grow your business through our Postal Walk Program, and maintain your current customers by delivering catalogues directly to them.
See above for all the information about our upcoming Mailing Programs for the remainder of 2013.

Find A Rep - Place your name on the list and let them come to you.
Remember over 10,000 potential customers a month come to this site to find a Rep! Simply click here, enter your rep # and password, and click on the words "Sign Me Up" located partway down the page.

Web Store - Unable to deliver orders to your customers?
Why not have them order through your web store and have the order ship directly to them.
Once the order has been pack-slipped, you reap the rewards: your profit. Promote to your customers that ordering through your Web Store is a faster method of shipping than having it ship to you first.
To request a web store, click here.

On-line Marketing - Looking for a FREE way to market your business from the comfort of your couch? Why not consider marketing your business through on-line directories and on-line advertising?
What a great way to let people know you are a Regal Rep and what your Web Store address is. Click here for more info.

Friends and Family - Who better to ask for assistance than friends and family members? Share with them your catalogues and the list of 88 places to leave a catalogue and let them do the walking.
You could thank them by offering a discount on their next order, giving them a thank you gift from Regal or maybe FREE shipping on their future orders.

There will be times in your Regal life when life takes a turn and it changes the path you take with your business.
It is how you handle it that will determine your success.

Thursday, July 4, 2013

Growing your Business by becoming a Regal Product Expert!

Do you want to stand out in your community as the Regal product expert, set yourself apart from the competition and be confident in answering your customer's questions? Let's take some time this
week and continue to explore how you can grow your Regal business by becoming a Regal Product Expert. In addition to knowing all about the products, it is important to understand
why things happen the way they do at Regal. To help with that, I went to our Purchasing Department to get the answers and created a list of Frequently Asked Product Questions!

Why should I buy As Seen on TV products from Regal?

Regal is the first in Canada to offer most ASOTV products

No fine print shipping &handling fees

Product satisfaction guarantee, and Regal pays for the return

Why does Regal carry items that I find at the Dollar Store or Walmart?

Regal avoids carrying exact items that will be found at Dollar Stores or Walmart

Be careful to compare quality; it might look similar, but the quality is different

If Walmart starts to carry an item that Regal sells, we discontinue as soon as possible

What causes a product to be No Longer Available?

Our vendor has stopped manufacturing the item

Items that don't sell well will not be sold in future catalogues (we want the best items for Regal Reps to sell)

If an item is seasonal (Christmas, Summer) it may only be available for one or two catalogues

Why do Backorder dates change?

When we place an order with our suppliers, we estimate the date that we expect it to arrive. There are a lot of steps after we send a
purchase order that could change the arrival date. Here are some of the most common factors:

Late delivery of items to the supplier warehouse

Bad weather that slows transport trucks

Random Canada Customs security checks if items have to cross the border

A lot of shipments arriving to Regal at the same time and not everything can be put on the shelves at once

What does the Product Team look for when picking new Regal products?

Unique ideas for the home, for gifting, for the kitchen and to make life easier

Good value: products that do what they say they will do at a reasonable price

Items for each season: from gardening and outdoor fun to Christmas ornaments and winter helpers

Last week we had fun exploring the Spring Catalogue and this week we are learning about how we can better educate our customers on our great products and processes. Now you've got the tools to help your customers get excited about shopping with Regal!

Having worked in the Sales and Service industry for over 10 years (through training and experience), I have learned what CUSTOMER SERVICE truly is.
Some of the companies I have worked for, including Regal, realize the importance of customer service and have gone as far as implementing Service Standards,
so that when you contact their Call Centre, you should consistently have a great experience!
Let's take a minute and define what Service Standards might look like for your Regal business:

Smile - I will always greet my customer with a smile even if I am having a bad day. I will smile through my frustrations.

Engage Your Customer - I will always make sure my customers are informed and engaged in my business through Facebook, Email blasts and Twitter.

Relationship Building - I will acknowledge my customer even when there is no business to be done - birthdays, saying thank-you for repeat business, a get well card for someone in need.

Volunteer Information - I will always provide my customer with more information than they ask for. I will become a product expert and will not accept saying "no" or "I don't know".

Consistency - I will always use my customers name twice when speaking with them on the phone, I will let them know of any specials or new catalogues coming up,
I will let them know when they can expect their order and I will thank them for their business ALWAYS. If I say I will do something, I will.

Execute with Energy - I will always be enthusiastic about my business because I know that is what sells our great products.

ACTIVITY:
Create your own Service Standards and memorize them so when your customers come calling, they will enjoy the same experience always.
Even go as far as laminating your Service Standards and attach them to your key chain or print out a copy to post in your office.
Make sure your customers know that CUSTOMER SERVICE is your top priority. We all know from experience, great customer service is what brings a customer back.Next week let's continue our conversation on customer service and focus on how to develop repeat business.
I can't wait to share with you my recent trip to Cuba and how the Resort I stayed at went about rewarding and thanking their returning customers.
It will definitely be a great example of how a business engages and rewards their repeat business.

Monday, June 10, 2013

Last week we talked about the different ways to market your business and how to make sure you can be found through Social Networking and Online Marketing for FREE!
Hopefully, you are now using Facebook as a method to market your Regal business! If you are, let's make sure you make the most of your Facebook page.
Here are my Top 4 Must Haves for your page:

CONTACT ME TAB: Make sure that interested customers know how to reach you to request a catalogue, or place an order.
Create a Contact Me tab for your Regal Facebook page by clicking here: http://apps.facebook.com/contactme_tab/.

POST PICTURES: Images are a great way to attract people to your page! Try posting your favourite Regal item,
or a product from our Top 25 list...make sure you share information on the product and why customers should purchase it.
Learn how to do this here: How to add a picture to your Facebook page.

SHOP TAB: In addition to posting your Webstore address (example: http://www.webstorename.shopregal.ca) on your Wall or in the "About" section,
you can add a tab to your Facebook page where your customer can easily shop through your Web store.
You can do this for free by installing the iFrame App onto your page. Find out more here: http://www.facebook.com/iframe.apps?fref=ts

FACEBOOK COVER COLLAGE: Create a collage of your top 3 best sellers, your favourite items or some of our new/unique Regal products.
There are numerous Facebook apps to help you create a cover image that's just the right size and shape.
Try one of the following: http://timelineslicer.com/, http://newfbcover.com/, or my personal favourite (requires flash) www.picmonkey.com.

Remember that it's very important to stay active with your Regal Facebook Page! Post daily to get your customers engaged and give them a reason to get excited about your business and about Regal.
For a great example of a Regal Rep's Facebook page, check out Brenda Graaf's: https://www.facebook.com/shopREGAL.
She is a level 7 rep and has done an amazing job of utilizing a variety of apps and keeping her customers engaged. Take a minute and tour her page. You won't be disappointed!Next week, let's have some fun...I have created a Word Search game just for you to help you grow your Regal business!

Looking to grow your business but finding too much competition, your community is too small, you're unable to find your target market?
Many reps find themselves in this situation and not sure where to turn. Why not consider reaching out beyond your community?
Regal provides all the tools to make it happen:

Events: Why not consider expanding your business and participating in a Community Event in a neighbouring community? Not sure where to start?
Check out the neighbouring community's Township/City website and see what activities are happening in the area. Perhaps they have a Farmer/Flea market, a Community Garage Sale or a Special Festival happening soon.
Also try finding Events by using Kijiji & Googling "vendors wanted" OR "events in (town)". Don't forget your Regal Back Office has all the tools to get you started and to ensure a successful event – http://www.regal.ca/EventCentre/

Postal Walks: A great way to grow your business is by doing a Postal Walk in a neighbouring community. Take a minute and get to know the community first by clicking on the following link Growing Your Business through Marketing - Part 1.
For more details about Regal's Postal Walk program, click here: Mailing Programs.
Our next Postal Walk is for the Fall catalogue and the deadline is July 3rd - 5:00pm EST.

Web Store: Why not advertise your web store address in neighbouring communities? Advertise the convenience of ordering online and the fact that orders ship directly to them, saving you time and money. Place a classified ad in the community's local newspaper and don't forget to include your Web store address. Click on the following link for some great examples of Newspaper Article Templates. How to Triple Traffic to My Personal Web Store.
If you have not requested your Web store yet, click here.
Remember it's FREE and only takes 24 business hours to set-up.

Find a Rep: Make sure you are on the list! A potential customer can search up to 100km to find a rep. Potential customers from neighbouring towns can't find you if you are not listed.
As long as you have $250.00 in sales or have purchased the Business in a Box Kit, you qualify. For immediate sign-up,
click here.

With so many tools available to you, the sky is the limit! No need to get discouraged when you hit a standstill in your business.
Don't give up...it's all about getting your name out there for all to see!

Next week, let's look at how you can continue to Grow Your Business outside your community through Family and Friends. See you then!

Wednesday, February 20, 2013

In a few short
paragraphs, please tell us how you heard about Regal as a home based business
option and why you love being a Regal Representative. Maybe it's the discount
on great gift items; the extra income that allows your family to take a
vacation each year; or the opportunity to meet more people in your community...
whatever the case may be, we want to hear about your Regal business!One lucky writer will be randomly selected
and win $25 COA just for participating! Contest closes March 21st.
Winner will be notified by email.Please provide your Regal Rep Number with your post.

About Me

Regal is an over 85 year old Canadian catalogue brand famous for our unique, one-of-a-kind household Regal products brought to millions of Regal consumers through a network of independent Regal sales reps in every province and territory.