Reviews

Reviews

It’s nice to be appreciated, especially because we work hard to perform our best to please. Thanks always to those customers who take a moment to let us know how we’re doing and helping us do better. If you’d like to review us on Google, click here. Yelp us here. Or follow us on Facebook!

“Great auto body, did more work then expected for same price, also car came back nice and clean&polished in & out.” ~ Paul Pitino, Google

I own a small business which depends on my vehicle. Rick was able to get me in and out of his shop in 3 days, better than promised, and a lot quicker than his competitors. Great work, good price. I’m very satisfied. ~Russ P., Google

I had Village Auto Body get rid of the rust on my 2006 limited edition, Hyndai Azura. I had to search all over before finding them. Most places I contacted would only do insurance claims or sectional-body part replacement. The folks at VAB, worked with me on the cost (this wasn’t a claim) and the results were FANTASTIC! These people are the real deal, professional, personal, and affordable. ~ Lou A., Yelp 10/9/2017

SUBJECT: Exceptional Customer Service at Village Auto Body of Richfield, Ohio

To often the news contains so much negativity it taints our belief in the kindness and generosity of mankind that way to often go unnoticed. I am writing to share a very positive experience that was extremely generous that not only represents exceptional customer service, but also represents the pride that small business owners take in their work. To keep this story brief, my auto had to go in for some body and paint repair. When I picked up my car, I was very pleased with the outstanding finished product that Village Auto Body had done! However when I took the car home, we noticed there were several door dents that I thought were not there prior to taking the car in. Mr. Rick Hudak had me bring the car back for them to look at my concerns. As it turned out, these unnoticed door dents were not of any fault of the bodywork just performed; these door dents were ones I had not originally noticed. However Rick Hudak did not want me to be an unsatisfied customer and he expressed how much pride he takes in his work and reputation as a small business owner in Richfield. He insisted on me brining my car back into the shop, so they could give me a finished product I was 100% happy with! He proceeded not to charge me for the extra work that would have cost hundreds of dollars! Rick and his team at Village Auto Body exemplify the true meaning of honesty, exceptional customer service and kindness to their customers! Thank you Village Auto Body!~ Mrs. JJ Schweikert, Resident of Richfield, Google July 18, 2016

Village Auto Body in Richfield is excellent. They take great pride in their work and it shows. My car looks better then it did before my accident. I would definitely recommend them. Thank you Village Auto Body. I couldn't be happier.

Chris H, Cleveland, Yelp, 4/24/2017

ok rick the owner .is most awesome,,i had hail damage over 4000.00 dollars he went way above the call of duty ,very helpful great job on my truck,,thanks rick. marty

Marty B, Broadview Heights, Yelp, 4/13/2017

Top notch!!! I am out of town stranded with car trouble and Rick didn't hesitate to help me out! So kind and impeccable service. Those of you who live in this area are blessed to have this company so close to you. So thankful for everything he and his mechanic did and for all his kindness!!!

Tricia H, Fort Thomas KY, Yelp, 4/23/2016

Hands down one of the best auto body shops around. The owner and employees are great people. Quality of the work is top notch and nothing is ever overlooked. I have been taking my cars there for 8+ years and have nothing but good things to say about Rick and his shop.

Tim Rood, Google, 02/2017

This place is super professional and helpful. I feel like they're also reasonably priced. The office is like stepping back to 1920! It's one of the nicest Auto offices I've ever been inside.

Liza Studebaker, Google, 2015

Recently I had a wreck and I had to pick a shop to repair my car. I'm glad I pick Village Auto Body. I had seen their local advertising that always looked professional so I decided to call. From the first moment I spoke to Rick felt confident I would receive good service and I did.