AeroTech Aviation

AeroTech Aviation is a Dubai based company providing air transport solutions, for challenging and remote areas. By adopting this ethos, we are able to offer flexible and cost effective solutions that can be tailored to meet the specific needs of each of our clients. As an international business with a regional focus and an in-depth knowledge of this demanding and culturally diverse market, AeroTech Aviation stands out from the crowd by offering the highest levels of commitment to exceptional service delivered with a personal touch. It is not by any coincidence that we are the region's industry leaders in operations into hostile environments.
We are looking for suitable candidates for the following positions, interested candidates can submit their CV's to hr@aerotechaviation.com

Services and Standards Manager

Introduce and implement processes to improve/maintain excellent customer service

Ensure that each customer receives a high degree of quality service; this will involve driving about
changes across the product including personnel,

Supervise all cabin service related activities in order to ensure a maximum of professional and
friendly passenger service.

Report on quality performance trends to Management including items which could affect business
performance

Research and propose enhanced service products and procedures in order to continually provide
quality in-flight service standards and procedures

Travel Coordinator

Preparation of the Pre- Flight Manifest for the next day

Closure of the return sectors of the flight for the present day.

Handling telephonic and mail enquiries/bookings.

Supervising the entire sales procedure..

Responsible for making onward ticket bookings on Sabre.

Maintaining the client database.

Responsible for generating the Daily Sales Report.

Handling the walk-in customers and the tickets cash sales.

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Contracts Officer

Evaluates or monitors existing contracts to determine necessity for amendments or extensions of
contracts, and compliance to contractual obligations.

Prepare contracts and responding to terms and conditions.

Approves or rejects requests for deviations from contract specifications and delivery schedules.

Analyzes business proposals, financial reports, and other data to determine the fares offered to
clients.

Accomplishes and formulates contracting policies and procedures.

Analyzes contracting system and establishes policies and procedures necessary to improve
contracting process and its customer support.

Sales and Marketing Executives (2)

To grow sales.

Develop and Maintain effective relationships with new and existing clients.

Acquisition of new business leads.

Support functions on all aspects of Flight Handling..

Promote business in the base.

Business Development.

Performs similar or other related duties as assigned by the Site Manager.

Ensuring Customer Satisfaction

Exploring new sales areas & way to achieve target

United Aviation Services (UAS)

United Aviation Services (UAS) provides flight services to any destination in the world, 24 hours a day, seven days a week. With more than 29 network offices, we provide prompt, efficient service wherever you may be. UAS is one of the worlds most reliable and dependable flight service providers. Specializing in fast action permits to challenging regions. Headquartered in Dubai, United Arab Emirates at the crossroads of East and West, UAS is strategically linked to key destinations in Africa, Europe, Asia and North America.

Job Description

Coordinate & negotiate prices with Handling Agents/Suppliers

Prepare cost estimates. Forecast all financial aspects of the flights for clients.

Maintain close communications with clients to ensure procurement of flights.

Coordinate with agents with client enquiries and provide detailed report back to clients.

Responsible for regular system updates including price updates and the maintenance of commercial records.

Liaise with the Operations Department concerning details of the confirmed flights.

Liaise with the Accounting Department concerning payment & terms.

Provide accurate information to the marketing department concerning the flight details of clients.

Communicate with clients on the status of flights.

Prepare weekly analysis reports for Management to review.

Work closely with the Commercial Team for any improvements and corrective measures, as necessary.

Carry out any given tasks as maybe assigned.

Qualifications

Business degree.

Extensive Aviation courses and sales experience.

Commercial skills, networking & analytical skills.

Expertise in relationship development.

Computer literate.

Awareness of aircraft capabilities and operating costs.

Comprehensive knowledge of cargo, aircraft knowledge, specifications.

A minimum of 3 years related aviation experience.

Strong command of the English language.

Excellent communication & writing skills.

Fluency in Chinese advantageous.

Job Description

1.The role oversees all aspects of the company's day to day Flight Operations to ensure compliance with the company's Operations Manual (OM) and in conjunction with the Company Standard Operational Procedures(SOP) and the regulations produced by the CAA`s and applicable Regulatory

2.Operations Officers are principally responsible for the following:

The efficient processing and planning of Client requests in accordance with statutory requirements and Company policy as defined in the OM and SOP

Utilising the manuals and publications within the Company's operations library:

Preparation and monitoring the validity of Landing and Over Flight Permissions

To take responsibility for the daily workload and standards of the section of the operations team reporting to the Flight Operations Officer position including liaison with different Departments
Follow, and provide positive feedback on, operations procedures that are introduced by the management team

Taking part in at least one Training Session per annum as required

Review on a regular basis Operations notices and signing that they have been read until changes are included in the Operations Procedures Manual

Assist the managerial team in investigating and complaints or deficiencies relating to the Operations department, responding accordingly and promptly, and to provide feedback on issues which arise during the normal course of operations

Qualifications

1. Enthusiasm for continually seeking better performance from leading by example

2. Patience and ability to deal with challenges, whilst at the same time extracting the highest standards from your team

"Can Do" approach by prioritising all problems and challenges

Corporate responsibility

Job Description

Proven familiarity with all tasks and duties in Ground Operations.

Always maintain and promote high standards in Ground Handling services, carrying out all aspects as per client

The role shall ensure the efficient and effective post application follow ups with service confirmations whilst ensuring that all service elements can be accommodated as per UAS client's requests in accordance with statutory requirements and Company policy as defined in the OM and SOP.

In addition Ground Operation Officers shall ensure that all service worksheets; templates; electronic and paper folders are maintained and are up-to date.

Develop and maintain good working knowledge of all systems, processes and procedures in International Trip Planning.

Coordinate on a timely manner with other departments to ensure the client's requests are acknowledged in maximum 10-15 minutes, and ensure that all concerned departments are copied and updated with any changes.

Follow, and provide positive feedback on operations procedures that are introduced by the management team.

Forward all feedback (positive and negative) to Shift Manager on Duty and Department Manager.

Assist the managerial team in investigating any complaints or deficiencies relating to the operations department, responding accordingly and promptly, and to provide feedback on issues which arise during the normal course of operations

Qualifications

Learn to anticipate problems in advance.

View obstacles as challenging problems that can be solved.

Become adept at juggling multiple priorities under time constraints.

Always work to cultivate a culture of openness and information sharing.

Readily share information and resources to support business objectives.