Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 30 days of receiving your order. Our Customer Service staff will arrange it for you after the confirmation.

Products (excluding Made-To-Order, disposable, lingerie items, and Clearance items) with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred.

Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging.

QUESTIONS

A: Hi Angela. Sorry to tell you that we don’t sell this necklace. We have other necklaces on the website: http://www.dresslily.com/necklace-c-57.html. Could you please find one in there?

By Jill May-13/2015 08:05:43

Q: I was just wondering if this dress is really sheer and would require to wear a slip?

A: Hi Jill. This item is a little transparent.

By maureen Feb-25/2015 05:02:59

Q: was wondering how I can purchase this necklace

A: Hi dear. You can find it on our website.

By lani Feb-23/2015 11:02:02

Q: i have no paypal account, is there any alternative way on how to pay.

A: Hi dear. You can shop safely and securely with any of the following convenient methods and in us dollars.
We do not accept Cash on Delivery.
1. PayPal: this is the online payment method that most of our customers choose
2. Pay by credit card via PayPal.
If the total amount less than 100usd, we do not accept ping payment methods.
1. Wired Transfer: we accept secure bank transfer for very large orders.
2. Western Union: all of our customers can enjoy a 5% discount for using Western Union.

By Hajra Dec-28/2014 10:12:53

Q: I bought dress,would you be so kind to let me know where can I buy necklace that model is wearing on pict? You said before that it exists on your sitebut I can't find it on your site,so please give me some info on where can I get it from? Wil you have it on your site for sale?
I hope that you help me! Thanks

A: Hi dear. This link : http://www.dresslily.com/necklace-c-57.htmlis contain all the necklace we have, you can refer to it . Thanks for shopping with us.