Respite at McKenzie Aged Care, a family’s experience

Posted by McKenzie | 27 Jun 2018

McKenzie respite is here to support you and your loved one.

At McKenzie Aged Care we understand how important it is to choose the right aged care home for respite care for your loved one. Respite care is an excellent option for those considering aged care to get a feel for a residence in the event that full time care might be required down the track. It also provides full time carers with a well-deserved break, when they can be assured their loved one is happy and in safe hands.

We asked one family member, Sarah, how she came to the decision to choose McKenzie Aged Care respite for her mother. She explained that she had heard about McKenzie through her mother’s friend who was in permanent care at McKenzie. By visiting this resident, and getting to know the staff, she saw first hand the genuine friendliness, understanding and warm approach that McKenzie is renowned for.

“The open door policy was very important in our decision,” Sarah said. This ensures friends and family are always welcome, allowing them to be close to the people they love and also providing transparency of the care the residents receive.

Sarah expressed that the decision to put a loved one temporarily in the care of others and choosing the best place was an emotional one. Most people have a checklist of wishes that they would like to be fulfilled. For Sarah, aside from the location, good food and lifestyle activities, it was knowing that her mum was satisfied and receiving high quality care. “Knowing that mum feels safe, secure and happy in the environment” was integral to her decision, she said.

Sarah and her mum’s experience with McKenzie were very positive. Their initial worries were relieved and it was a rewarding decision. Asked if Sarah would consider a McKenzie facility for permanent care for her mum, or recommend McKenzie Aged Care to friends, it was a definite yes.

For further information about McKenzie Aged Care and the respite services we offer, please click here to learn more.

Have you read our other blogs? Click here to read about why taking a break for yourself and McKenzie respite can be so helpful.

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The McKenzie team

Thank you

Thank you for recently contacting us offering your services as a potential supplier to the McKenzie Aged Care.

As I’m sure you will appreciate we receive many proposals, phone calls and meeting requests.

Due to a prior acquisition, our supplier base has largely increased in recent times. As a result, we are currently only
working within our existing supply database and only those businesses will be invited to discuss opportunities
for new residences.

Put simply, the process of choosing our suppliers works like this:

If you are not currently trading as an existing approved supplier you will not be invited to register
your interest for Seaton Place or any of our residences.

The only exception is if a current provider is not meeting our needs. Should this ever be the case, then we will invite potential
suppliers to partake in this process at our discretion.

Also, it cannot be assumed that being a current supplier will automatically mean that you acquire the business of any of
our new residences.

Here at McKenzie we understand that there are many innovations on the market, however, please understand that we conduct
our own sourcing activities whenever there is a need for such a product or service.

While we appreciate your eager and proactive approach to supply to our business, we have no supply requirements that we need
you to fill at this time.