FAQs

FREQUENTLY ASKED QUESTIONS:

To request a pick-up day change, contact us on the “Report an Issue” page and please tell us which day you would like your glass picked up. Be sure to include your pick-up address and/or account number with your request. Visit Report and Issue.

At this time, buying the $10 residential or the $40 bin is required. Glass can be a dangerous item for our employees if not transported and moved in solid containers. This also keeps any liability of an improper container off of our customers by not having a faulty bin.

You can either call us and we will add it to your accounts over the phone. Or, you can sign up again through our website and select the service that you want to add. If done online, you will need two separate accounts.