What login credentials does a parent need to complete a Smart Tuition contract?

Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.

Aside from the credentials to log into the ON products, parents may also need to have their Smart Tuition credentials available, depending on what the school used in the previous year.

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Number:115587

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Blackbaud_Enrollment_Management_System

If the Smart Tuition integration was in use last year, the parent will automatically be recognized and they will not need to enter (or know) their Smart login credentials.

If the school used the SSO (spreadsheet enrollment) last year AND the parent logged in using the SSO, they will not need to enter their login credentials.

If the school used spreadsheet enrollment and the parent did not use the SSO and chose to continue accessing Smart with their login credentials instead of the SSO (resource board), they will need to access the SSO and enter their credentials.

If the school is NEW to both onBoard and Smart, parents will say “no” to the question of “do you have a Smart account at your school?” and have an account created for them.

If the school is new to the integration and/or SSO, but parents have existing Smart accounts they will enter their credentials the first time they encounter the contract and be linked going forward.

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