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The Impact of Leadership Behaviors Upon Job Satisfaction, Productivity, and Organizational Commitment of Followers

The Impact of Leadership Behaviors Upon Job Satisfaction,
Productivity, and Organizational Commitment of Followers

RESEARCHER

Donna Kathryn McNeese-Smith (A)
School of Education
Seattle University
Doctoral Dissertation: May 1991

OBJECTIVE
To identify the leadership behaviors which impact followers and to
assess how this relationship may affect productivity, organizational commitment and job
satisfaction.

METHODOLOGY
The sample involved managers from two median-sized hospitals
near Seattle. They completed the LPI-Self and provided demographic information. Up
to 15 of their subordinates completed the LPI-Other, along with an Organizational
Commitment Scale (Porter, et al., 1974), Job in General - Satisfaction Scale (Smith, et al.,
1975), and 15-item productivity scale designed for this study. Forty-one managers and
471 followers supplied usable data. Most of the managers (76%) and employees were
female (81%). As expected, the managers tended to be somewhat older than the
employee sample; they also had higher educational levels as well. Time in position did
not vary between managers and employees.

KEY FINDINGS
Managers rated themselves highest in Enabling and lowest in
Inspiring, which corresponded with employees' assessments. However, correlations
between LPI-Self and LPI-Other scores were generally not statistically significant, with
self scores typically higher than scores provided by others. "The six highest rated leaders
tended to be rated as high or higher by the followers than by self; lowest rated leaders
rated themselves much higher than the followers did" (182).

"The data consistently revealed a positive correlation, statistically significant to
the .001 level, between each of the leadership behaviors, and the three follower outcome
variables" (172). Stepwise regression analysis was used to determine how the various
leadership practices impacted the outcome variables. Modeling accounted for the
greatest amount of variance in productivity and Enabling explained the greatest amount
of variance around both job satisfaction and organizational commitment. The amounts of
explained variance (R2), while statistically significant, were modest in all cases.

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