Well, a couple of reasons that the operator may have kept him on the line: First of all, it is protocol. 911 generally does not hang up for fear or forcing operators making judgement call that is wrong. Second, he may have known that the other operators were free, and so he wasn’t tying up a line that was needed.

Well, supposedly the police department in question vouched for this call being the real thing, but I agree it does seem suspicious. What four year old do you know that downplays his age? “I’m ONLY four!” And the “mom” sounded a bit young too.