http://www.engvid.com/ Do you work in customer service? What do you do when your customer has a problem? In this video, I will teach you how to give great customer service. You will learn many polite expressions you can use with your customers. I will explain the Listen, Apologize, Solve, and Thank (L.A.S.T) method, which will help your performance at any customer service job. I'll also give you my customer service tips for dealing with an angry customer. After this video, watch Rebecca's video about phone customer service: https://www.youtube.com/watch?v=KBSrZYXkkyE
Take the quiz at http://www.engvid.com/how-to-give-great-customer-service-the-last-method/
TRANSCRIPT
Hello. My name isEmma, and in today's video I am going to teach you a very, very important thing for customer service. I used to work in customer service, and this is actually one of the most important things I learned, and this is called the L-A-S-T or LAST approach.
So, to get started, let's talk a little bit about: What is customer service? So, customer service is when you have customers, of course, and you're trying to make your customers as comfortable and happy as possible. You're also trying to meet their needs and expectations, and solve any problems or situations that they might have. So, customer service is a huge category. There's many, many different jobs where you use customer service. If you work in a hotel, for example, as a clerk, you know, in the lobby, as a bellhop, you will be using customer service. If you work at a restaurant as a server, you'll be using customer service, or as a hostess. If you're the manager of a store, you'll be using customer service. If you work in a business or even in a hospital, you'll be using customer service. So, pretty much any time you're dealing with people from the public and they're customers and you're trying to help them, you're doing customer service.
So, there are many different problems that a customer might have. What are some examples of some problems? Can you think of anything, a problem a customer might have? Maybe somebody charged them too much for something, maybe they're in a store and the lineups are too long, maybe a customer is at a hotel and they're very unhappy because the Wi-Fi isn't working or their bed's uncomfortable. So, there's so many different problems customers might have at different types of businesses.
In this video what I'm going to teach you is: What do you do when a customer has a problem? Okay? So, a very easy thing to do when a customer has a problem is called the LAST approach. "LAST", what does it stand for? Well, if a customer has a problem, the first thing you should do is listen to their problem, the next thing you should do is apologize, solve their problem, and thank them. So: Listen, Apologize, Solve, and Thank. We're going to look at expressions we use to show we're listening, expressions to apologize, expressions that can help us solve problems, and expressions to thank customers.
Okay, so the first step when a customer has a problem is to listen. So, the first thing you should do is find out what the problem is. You can ask them: "What seems to be the problem?" or "How can I help you?" Okay? Once they start explaining what the problem is, very important that you look like you're actually listening and that you do listen. Okay? So, you shouldn't look at your watch: "Mm-hmm. Mm-hmm." Okay? That's a bad idea. You shouldn't look at the sky: "Uh, when is this person going to stop talking?" Okay? You shouldn't roll your eyes. Okay? No, no, no. You need to show that you actually care about what the customer is saying.
So, showing you're listening is very important. You can repeat back to the customer what they're saying to show that you understand and to make sure that you did understand. So: "So what you're saying is, you know, there's no hot water in this hotel.", "So what you're saying is the Wi-Fi's not working and you're not happy with that." Okay? These are some examples. "So what you're saying is _________." You can also say: "Let me get this right..." "Let me get this right, what you're saying is that, you know, there's a problem at your table.", "What you're saying is that you've been waiting for your food for a really long time." So it's important to show that you are listening and you acknowledge what they have said.
Okay. Now, sometimes with customer service you get a customer who's very angry, and maybe they start swearing, they start using very bad language. Okay? So if this happens, very important that you don't get upset. Okay? When this happened to me in the past, I would actually pretend to be a computer. I would not take anything personally. I would just smile and pretend to be a computer, and that's how I got through angry customers. So, if the person is rude... You know, it's not right if somebody is saying something rude to you, if they're swearing at you, or they're making you feel uncomfortable. So, be polite. Okay?

published:01 Oct 2016

views:300612

For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience
Customer service vs. customer experience; Do you know the difference?
One of the best exercises for you to do is make a list of companies or businesses that you go back to over and over and over again, and ask yourself why.
On the left, list five companies you return to again and again, and on the right write the reason for doing so.
For instance, on the left write, "I go to this restaurant at least once a week" and on the right write, "I go there because _____________."
The thing that goes into the blank is generally one of these six reasons. They will give you a lot of clues for your own business.
#1: Fast - 0:38
#2: Quality - 0:49
#3: Cheap - 0:57
#4: Luxury - 1:10
#5: User Friendly - 1:23
#6: Customer Service - 1:38
Subscribe to the channel: http://www.youtube.com/valuetainment?...
Valuetainment- The best channel for new, startup and established entrepreneurs.
Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.

published:13 Oct 2016

views:153644

WantDavid's New, FREE in-depth training? Visithttp://www.purecustomerservice.com and download The 8 Secrets To ExcellentCustomer Service today! In this YouTube Video, learn "What is customer service? The 7 Essentials To Excellent Customer Service" in this complimentary video series from business coach and consultant, David Brownlee. CEO ofPure Customer Service and founder of www.PureCustomerService.com and The PureCustomer Service TrainingProgram, 8 Secrets To Create Raving Fan Clients. Call or email us today to find out we can help grow your business through coaching, consulting or our training programs (800) 299-3449 service@purecustomerservice.com
Customer service is more than waiting on customers. It includes trying to exceed customer expectations. More common retail and customer service interview questions and sample answers are a good place to start. Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an avenue for follow up. Customer service is the provision of service to customers before, during and after a purchase. According to David Brownlee and the www.purecustomerservice.com "Customer service is a series of 7 essentials to excellent customer service. Mar 2, 2013 -- Customer service is the practice of providing customers with a positive, helpful experience. Good customer service must include 7 essentials and a great customer service training company like davidbrownlee.com. For the Institute of Customer Service "Customer service is the sum total of what an organization does to meet customer expectations and produce customer satisfaction. Customer service is important because customer service does more than simply provide a means to drive sales. It is also said that when companies have a stong customer service program, customers keep coming back. Definition of customer service: All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a customer and their overall experience with your company. Can you answer these Sales and Customer Service questions? I am handling a training session on customer service for the public works department of a city near you. The enhancement of customer service is the driving force behind the redefinition project. It is important to David Brownlee and Associates that all staff know the 7 essentials to excellent customer service. Why Is Excellent Customer Service So Rare? Five Needs of Every Customer. External and Internal Customers. Customer Attributes. Cost of Losing a Customer can be huge. A customer service advisor, or CSA, (also customer service associate and customer service representative) is a generic job title in the service industry. It covers a broad spectrum of jobs. Customer care involves putting systems in place to maximize your customers' satisfaction with your business. Sales and profitability rely on ensuring your customer loyalty. Feb 6, 2013 -- David Brownlee also blogs here. "Customer Service is about creating a relationship of trust and loyalty with customers that transcends the interaction of the company and their clients. Customer Care refers to systems in the business place that will maximize your customers' satisfaction with your business. Learn more now! (800) 299-3449. May 5, 2013 -- Customer service is helping a customer with any issues or concerns they may have on a product or anything else relating to the place at which you find yourself and your company. Jan 25, 2013 -- Many marketers are evaluating what role customer experience and customer service should have in their 2013 marketing goals. The answer is easy. www.purecustomerservice.com Mar 7, 2012 -- The ultimate guide to the question: What Is Customer Service? 19 experts from customer service, small business, and marketing share their expertise. Customer service handles company issues in stores, over the phone and even by email. Companies that produce highly technical products, such as software or hardware need to do an exceptional job. Oct 5, 2012 -- "I can't get in touch with my customer service rep is something you hear all too often. I need to talk to someone about my bill. Please call me." David Brownlee (800) 299-3449 can answer all of your customer service training questions. Some surprising studies, stories, and documentaries have come out about customer service, and they could change the way you run your business. Experts from www.purecustomerservice.com are awesome.

published:22 May 2013

views:555460

Thanks you all for watching! Dont forget to like and subscribe and also follow my accounts below
Vine : https://vine.co/Reggie.COUZ
Twitter : https://twitter.com/ReggieCOUZ
Instagram : http://instagram.com/reggiecouz

published:05 Jun 2017

views:278745

Bad Customer ServiceCompilation 2017 - Public Freakout Compilation 2017
If you enjoyed the video could you show your support by
Subscribing and liking the video.
Subscribe to 'Reality tube' by clicking here:https://www.youtube.com/channel/UCB1k...
We do NOT own the video materials and all credits belong to respectful owners. In case of copyright issues, please contact us immediately for further credits or clip delete.
We are making such material available for the purposes of criticism, comment, review and news reporting which constitute the 'fair use' of any such copyrighted material as provided for in section 107 of the US Copyright Law. Not withstanding the provisions of sections 106 and 106A, the fair use of a copyrighted work for purposes such as criticism, comment, review and news reporting is not an infringement of copyright.

published:20 Sep 2017

views:1048

ANGRY PEOPLE FIGHTING LIKE MADCOWS?!?!?!?!?!?!?!?!?!
https://www.youtube.com/watch?v=-VC3tFBB6z0
-~-~~-~~~-~~-~-
Thanks for watching the second episode on the worst customer service ever!
Like and share the video if you enjoyed! It helps out the channel a lot!
Make sure to check out my channel for my latest videos!
Epic Compilations of Youtube is a channel dedicated to the craziest videos out there! Focused on Text-Based Commentary throughout the videos, no more of the same boring old compilations, let's add to the conversation as we laugh at these funny fails and shocking videos as a community!
Have questions or want to have your music play in the outro?
Visit my About section on my channel and shoot me an email or message!
OutroSong: Je M'Amuse RO Remix

6 CommonCustomer Expectations-- Created using PowToon -- Freesign up at http://www.powtoon.com/ . Make your own animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.

--Epic Verizon customer support call from George Vaccaro reminds us of our telemarketer phone calls.
--On the BonusShow: Louis' latest Krakatoa metal band show, odd sexual Amazon orders, a gun that stops you from talking, and more.
The David Pakman Show is an internationally syndicated talk radio and television program hosted by David Pakmanhttp://www.davidpakman.com
http://www.davidpakman.com/membership
http://www.davidpakman.com/gear
http://www.facebook.com/davidpakmanshow
http://www.twitter.com/davidpakmanshow
http://feeds.feedburner.com/davidpakmanshow
24/7 VoicemailLine: (219)-2DAVIDP
Broadcast on March 5, 2012SupportTDPS by clicking (bookmark it too!) this link before shopping on Amazon: http://www.amazon.com/?tag=thedavpaksho-20 David's Instagram: http://www.instagram.com/david.pakman

published:06 Mar 2012

views:144288

Thanks you all for watching! Dont forget to like and subscribe and also follow my accounts below
Vine : https://vine.co/Reggie.COUZ
Twitter : https://twitter.com/ReggieCOUZ
Instagram : http://instagram.com/reggiecouz

published:09 May 2015

views:684044

Customer service

Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".
Customer service is also often referred to when describing the culture of the organization. It concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization, or may proactively interview customers for feedback.

From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

A customer may or may not also be a consumer, but the two notions are distinct, even though the terms are commonly confused. A customer purchases goods; a consumer uses them. An ultimate customer may be a consumer as well, but just as equally may have purchased items for someone else to consume. An intermediate customer is not a consumer at all. The situation is somewhat complicated in that ultimate customers of so-called industrial goods and services (who are entities such as government bodies, manufacturers, and educational and medical institutions) either themselves use up the goods and services that they buy, or incorporate them into other finished products, and so are technically consumers, too. However, they are rarely called that, but are rather called industrial customers or business-to-business customers. Similarly, customers who buy services rather than goods are rarely called consumers.

How to give great customer service: The L.A.S.T. method

http://www.engvid.com/ Do you work in customer service? What do you do when your customer has a problem? In this video, I will teach you how to give great customer service. You will learn many polite expressions you can use with your customers. I will explain the Listen, Apologize, Solve, and Thank (L.A.S.T) method, which will help your performance at any customer service job. I'll also give you my customer service tips for dealing with an angry customer. After this video, watch Rebecca's video about phone customer service: https://www.youtube.com/watch?v=KBSrZYXkkyE
Take the quiz at http://www.engvid.com/how-to-give-great-customer-service-the-last-method/
TRANSCRIPT
Hello. My name isEmma, and in today's video I am going to teach you a very, very important thing for customer service. I used to work in customer service, and this is actually one of the most important things I learned, and this is called the L-A-S-T or LAST approach.
So, to get started, let's talk a little bit about: What is customer service? So, customer service is when you have customers, of course, and you're trying to make your customers as comfortable and happy as possible. You're also trying to meet their needs and expectations, and solve any problems or situations that they might have. So, customer service is a huge category. There's many, many different jobs where you use customer service. If you work in a hotel, for example, as a clerk, you know, in the lobby, as a bellhop, you will be using customer service. If you work at a restaurant as a server, you'll be using customer service, or as a hostess. If you're the manager of a store, you'll be using customer service. If you work in a business or even in a hospital, you'll be using customer service. So, pretty much any time you're dealing with people from the public and they're customers and you're trying to help them, you're doing customer service.
So, there are many different problems that a customer might have. What are some examples of some problems? Can you think of anything, a problem a customer might have? Maybe somebody charged them too much for something, maybe they're in a store and the lineups are too long, maybe a customer is at a hotel and they're very unhappy because the Wi-Fi isn't working or their bed's uncomfortable. So, there's so many different problems customers might have at different types of businesses.
In this video what I'm going to teach you is: What do you do when a customer has a problem? Okay? So, a very easy thing to do when a customer has a problem is called the LAST approach. "LAST", what does it stand for? Well, if a customer has a problem, the first thing you should do is listen to their problem, the next thing you should do is apologize, solve their problem, and thank them. So: Listen, Apologize, Solve, and Thank. We're going to look at expressions we use to show we're listening, expressions to apologize, expressions that can help us solve problems, and expressions to thank customers.
Okay, so the first step when a customer has a problem is to listen. So, the first thing you should do is find out what the problem is. You can ask them: "What seems to be the problem?" or "How can I help you?" Okay? Once they start explaining what the problem is, very important that you look like you're actually listening and that you do listen. Okay? So, you shouldn't look at your watch: "Mm-hmm. Mm-hmm." Okay? That's a bad idea. You shouldn't look at the sky: "Uh, when is this person going to stop talking?" Okay? You shouldn't roll your eyes. Okay? No, no, no. You need to show that you actually care about what the customer is saying.
So, showing you're listening is very important. You can repeat back to the customer what they're saying to show that you understand and to make sure that you did understand. So: "So what you're saying is, you know, there's no hot water in this hotel.", "So what you're saying is the Wi-Fi's not working and you're not happy with that." Okay? These are some examples. "So what you're saying is _________." You can also say: "Let me get this right..." "Let me get this right, what you're saying is that, you know, there's a problem at your table.", "What you're saying is that you've been waiting for your food for a really long time." So it's important to show that you are listening and you acknowledge what they have said.
Okay. Now, sometimes with customer service you get a customer who's very angry, and maybe they start swearing, they start using very bad language. Okay? So if this happens, very important that you don't get upset. Okay? When this happened to me in the past, I would actually pretend to be a computer. I would not take anything personally. I would just smile and pretend to be a computer, and that's how I got through angry customers. So, if the person is rude... You know, it's not right if somebody is saying something rude to you, if they're swearing at you, or they're making you feel uncomfortable. So, be polite. Okay?

15:22

Customer Service Vs. Customer Experience

Customer Service Vs. Customer Experience

Customer Service Vs. Customer Experience

For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience
Customer service vs. customer experience; Do you know the difference?
One of the best exercises for you to do is make a list of companies or businesses that you go back to over and over and over again, and ask yourself why.
On the left, list five companies you return to again and again, and on the right write the reason for doing so.
For instance, on the left write, "I go to this restaurant at least once a week" and on the right write, "I go there because _____________."
The thing that goes into the blank is generally one of these six reasons. They will give you a lot of clues for your own business.
#1: Fast - 0:38
#2: Quality - 0:49
#3: Cheap - 0:57
#4: Luxury - 1:10
#5: User Friendly - 1:23
#6: Customer Service - 1:38
Subscribe to the channel: http://www.youtube.com/valuetainment?...
Valuetainment- The best channel for new, startup and established entrepreneurs.
Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.

12:28

What is customer service ? The 7 Essentials To Excellent Customer Service

What is customer service ? The 7 Essentials To Excellent Customer Service

What is customer service ? The 7 Essentials To Excellent Customer Service

WantDavid's New, FREE in-depth training? Visithttp://www.purecustomerservice.com and download The 8 Secrets To ExcellentCustomer Service today! In this YouTube Video, learn "What is customer service? The 7 Essentials To Excellent Customer Service" in this complimentary video series from business coach and consultant, David Brownlee. CEO ofPure Customer Service and founder of www.PureCustomerService.com and The PureCustomer Service TrainingProgram, 8 Secrets To Create Raving Fan Clients. Call or email us today to find out we can help grow your business through coaching, consulting or our training programs (800) 299-3449 service@purecustomerservice.com
Customer service is more than waiting on customers. It includes trying to exceed customer expectations. More common retail and customer service interview questions and sample answers are a good place to start. Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an avenue for follow up. Customer service is the provision of service to customers before, during and after a purchase. According to David Brownlee and the www.purecustomerservice.com "Customer service is a series of 7 essentials to excellent customer service. Mar 2, 2013 -- Customer service is the practice of providing customers with a positive, helpful experience. Good customer service must include 7 essentials and a great customer service training company like davidbrownlee.com. For the Institute of Customer Service "Customer service is the sum total of what an organization does to meet customer expectations and produce customer satisfaction. Customer service is important because customer service does more than simply provide a means to drive sales. It is also said that when companies have a stong customer service program, customers keep coming back. Definition of customer service: All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a customer and their overall experience with your company. Can you answer these Sales and Customer Service questions? I am handling a training session on customer service for the public works department of a city near you. The enhancement of customer service is the driving force behind the redefinition project. It is important to David Brownlee and Associates that all staff know the 7 essentials to excellent customer service. Why Is Excellent Customer Service So Rare? Five Needs of Every Customer. External and Internal Customers. Customer Attributes. Cost of Losing a Customer can be huge. A customer service advisor, or CSA, (also customer service associate and customer service representative) is a generic job title in the service industry. It covers a broad spectrum of jobs. Customer care involves putting systems in place to maximize your customers' satisfaction with your business. Sales and profitability rely on ensuring your customer loyalty. Feb 6, 2013 -- David Brownlee also blogs here. "Customer Service is about creating a relationship of trust and loyalty with customers that transcends the interaction of the company and their clients. Customer Care refers to systems in the business place that will maximize your customers' satisfaction with your business. Learn more now! (800) 299-3449. May 5, 2013 -- Customer service is helping a customer with any issues or concerns they may have on a product or anything else relating to the place at which you find yourself and your company. Jan 25, 2013 -- Many marketers are evaluating what role customer experience and customer service should have in their 2013 marketing goals. The answer is easy. www.purecustomerservice.com Mar 7, 2012 -- The ultimate guide to the question: What Is Customer Service? 19 experts from customer service, small business, and marketing share their expertise. Customer service handles company issues in stores, over the phone and even by email. Companies that produce highly technical products, such as software or hardware need to do an exceptional job. Oct 5, 2012 -- "I can't get in touch with my customer service rep is something you hear all too often. I need to talk to someone about my bill. Please call me." David Brownlee (800) 299-3449 can answer all of your customer service training questions. Some surprising studies, stories, and documentaries have come out about customer service, and they could change the way you run your business. Experts from www.purecustomerservice.com are awesome.

3:55

Customer Service PT.3

Customer Service PT.3

Customer Service PT.3

Thanks you all for watching! Dont forget to like and subscribe and also follow my accounts below
Vine : https://vine.co/Reggie.COUZ
Twitter : https://twitter.com/ReggieCOUZ
Instagram : http://instagram.com/reggiecouz

Bad Customer ServiceCompilation 2017 - Public Freakout Compilation 2017
If you enjoyed the video could you show your support by
Subscribing and liking the video.
Subscribe to 'Reality tube' by clicking here:https://www.youtube.com/channel/UCB1k...
We do NOT own the video materials and all credits belong to respectful owners. In case of copyright issues, please contact us immediately for further credits or clip delete.
We are making such material available for the purposes of criticism, comment, review and news reporting which constitute the 'fair use' of any such copyrighted material as provided for in section 107 of the US Copyright Law. Not withstanding the provisions of sections 106 and 106A, the fair use of a copyrighted work for purposes such as criticism, comment, review and news reporting is not an infringement of copyright.

16:11

WORST Customer Service! Employee VS Customer Compilation!

WORST Customer Service! Employee VS Customer Compilation!

WORST Customer Service! Employee VS Customer Compilation!

ANGRY PEOPLE FIGHTING LIKE MADCOWS?!?!?!?!?!?!?!?!?!
https://www.youtube.com/watch?v=-VC3tFBB6z0
-~-~~-~~~-~~-~-
Thanks for watching the second episode on the worst customer service ever!
Like and share the video if you enjoyed! It helps out the channel a lot!
Make sure to check out my channel for my latest videos!
Epic Compilations of Youtube is a channel dedicated to the craziest videos out there! Focused on Text-Based Commentary throughout the videos, no more of the same boring old compilations, let's add to the conversation as we laugh at these funny fails and shocking videos as a community!
Have questions or want to have your music play in the outro?
Visit my About section on my channel and shoot me an email or message!
OutroSong: Je M'Amuse RO Remix

3:49

Seinfeld Customer Service Example

Seinfeld Customer Service Example

Seinfeld Customer Service Example

1:11:08

Customer Service Training

Customer Service Training

Customer Service Training

Customer Service

6 CommonCustomer Expectations-- Created using PowToon -- Freesign up at http://www.powtoon.com/ . Make your own animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.

EPIC Verizon Customer Service Phone Call

--Epic Verizon customer support call from George Vaccaro reminds us of our telemarketer phone calls.
--On the BonusShow: Louis' latest Krakatoa metal band show, odd sexual Amazon orders, a gun that stops you from talking, and more.
The David Pakman Show is an internationally syndicated talk radio and television program hosted by David Pakmanhttp://www.davidpakman.com
http://www.davidpakman.com/membership
http://www.davidpakman.com/gear
http://www.facebook.com/davidpakmanshow
http://www.twitter.com/davidpakmanshow
http://feeds.feedburner.com/davidpakmanshow
24/7 VoicemailLine: (219)-2DAVIDP
Broadcast on March 5, 2012SupportTDPS by clicking (bookmark it too!) this link before shopping on Amazon: http://www.amazon.com/?tag=thedavpaksho-20 David's Instagram: http://www.instagram.com/david.pakman

3:59

"Customer service"

"Customer service"

"Customer service"

Thanks you all for watching! Dont forget to like and subscribe and also follow my accounts below
Vine : https://vine.co/Reggie.COUZ
Twitter : https://twitter.com/ReggieCOUZ
Instagram : http://instagram.com/reggiecouz

Learn English for Call Centers and Customer Service Jobs

Does your job involve speaking with customers in English? If you want to speak clearly and politely to customers, this lesson is for you! You'll hear a model conversation full of polite expressions you can use at work. I'll teach you the correct way to greet customers, and how to ask common questions that come up in customer service and sales jobs in call centers. This is a great way to improve your job performance or to prepare for a call center interview. I'll also teach you a secret that all the top customer service agents know. Beyond call center training, this lesson will help anyone who wants to communicate more professionally and politely in the workplace.
http://www.engvid.com/learn-english-for-call-centers-and-customer-service-jobs/
TRANSCRIPT
Hi. I'm Rebecca from engVid. Being polite is always important, but it's especially important if you have a job in a call centre or in any customer service oriented position. So, let's look at what it sounds like when we meet a polite employee and a rude employee, whether it's on the phone or in person. But this dialogue that we're going to go through is actually on the phone. So, let's listen.
Okay, so we have here two employees, RudeRobert and Polite Patricia, and they speak very differently. So let's listen to Robert. Robert answers the phone, and he says; "Yes? Huh?" Patricia says: "Hello. Good morning." Robert goes on: "What do you want?" Patricia says: "May I help you? How can I assist you?" Then Robert says: "Wait a minute." Patricia says: "Just a moment, please." Then Robert can't hear, so he says: "What? Huh? Can't hear you." Patricia says: "I'm afraid I didn't hear what you said. Could you speak a little louder, please?"
Now, in this case, we were listening to both people. Right? Let's just go and listen to Robert by himself and see what he sounds like. "Yes. Huh? What do you want? Wait a minute. What? Huh? Can't hear you." Now let's listen to Patricia. "Hello. Good morning. May I help you? How can I assist you? Just a moment, please. I'm afraid I didn't hear what you said. Could you speak a little louder, please?" Who would you rather meet on the phone? Let's continue this dialogue.
And Robert continues. Let's listen in. "What else? Is that it?" Patricia says: "Will there be anything else? Will that be all? Is there anything else I can help you with today?" Robert says: "Gimme yer email." Now, you see, I wrote here: "Gimme your email." Okay? That is not proper English; that is not correct English. Don't write like that. But I wrote it like that because when people speak really fast and they speak very casually and very, very, very informally, then it sounds like that. But it's only proper in certain informal situations with your friends or something like that; not in the workplace. Okay? And certainly not in a customer service kind of position. So, you will see some things like that here, but don't try to talk like that or write like that if you have a customer service job.
So, Robert says: "Gimme your email." Patricia says: "May I have your email please?" Robert says: "How many boxes do ya want?" Patricia says: "How many boxes would you like?" Now, that's something to really pay attention to. When we change: "Do you want" to "Would you like", it makes a world of difference. "Would you like" is very, very polite, and "Do you want" is very ordinary. So make sure that you use: "Would you like", even if you don't have a customer service job. It's just a much more polite way of speaking.
Let's continue. So, Robert says: "How do you wanna pay?" And Patricia says: "How would you like to pay?" Again, we see: "Do you want" or "wanna" and "Would you like". Right? "How will you be paying today?" And Robert says: "Okay. Bye!" And Patricia says: "Thank you very much. Have a nice day.
Now, did you notice that when I was reading Patricia's part, I was smiling; when I was reading Robert's part, I wasn't smiling? So, most call centres and customer service positions train their employees to smile while they're speaking, because they say that we can hear your smile. All right? And it's true. And if you go back and listen to this video, you might hear my smile even if you're not looking at the video. So try that yourself. If you want to sound friendlier, if you want to sound more polite, if you want to sound warmer - then smile, especially when you're on the phone. And even though people can't see you, they can hear your smile and your warmth. Okay? So, keep these points in mind. They can make or break your career. All right?
If you'd like to do some practice on this, please go to our website: www.engvid.com. Thanks very much for watching. Bye for now.

6:15

Richard Branson Reveals His Customer Service Secrets | Forbes

Richard Branson Reveals His Customer Service Secrets | Forbes

Richard Branson Reveals His Customer Service Secrets | Forbes

Forbes.com contributor and communications coach, Carmine Gallo, learned 7 valuable customer service lessons in a day with Richard Branson and the Virgin America team.
Subscribe to FORBES: https://www.youtube.com/user/Forbes?sub_confirmation=1
StayConnected
Forbes on Facebook: http://fb.com/forbes
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Forbes covers the intersection of entrepreneurship, wealth, technology, business and lifestyle with a focus on people and success.

7:51

WHAT WORKING IN CUSTOMER SERVICE TAUGHT ME

WHAT WORKING IN CUSTOMER SERVICE TAUGHT ME

WHAT WORKING IN CUSTOMER SERVICE TAUGHT ME

Hey guys thanks for watching my little rant! Subscribe for NEW VIDEOS EVERY WEEK! Also I just wanted to say thank you so much for 30K subscribers, it means sooo much to me.
click here for my last video: https://youtu.be/f3dFwBcNGVs
FOLLOW ME!
INSTAGRAM: @Mikaela_Pascal
TWITTER: @Mikaela_Pascal
SNAPCHAT: MikaelaLPascal

Customer Service Meltdown VIDEO FOOTAGE LEAKED!

Why Customer Service Matters

We all love to receive great customer service. As consumers it makes us feel good.
So much so, consumers now rate customer service as the most important factor when deciding to do business with a company.
For access to the full animated course visit www.learningheroes.com or call 020 8088 7700.

Plot: Sincerely is a short film evolving around Ms. Daisy Heathrow, who in the eyes of the local postman Herald, has been lonely a bit too long and so he initiates the rescue. When Ms. Heathrow realizes what she was missing during the past years, Herald gets lost. A new, different postman knocks on her door and Ms. Heathrow is challenged to leave her comfort zone in order to safe the long lost feeling of company. Sincerely is a short film about loneliness, insecurity, stubbornness and the good in some people.

How to give great customer service: The L.A.S.T. method

http://www.engvid.com/ Do you work in customer service? What do you do when your customer has a problem? In this video, I will teach you how to give great customer service. You will learn many polite expressions you can use with your customers. I will explain the Listen, Apologize, Solve, and Thank (L.A.S.T) method, which will help your performance at any customer service job. I'll also give you my customer service tips for dealing with an angry customer. After this video, watch Rebecca's video about phone customer service: https://www.youtube.com/watch?v=KBSrZYXkkyE
Take the quiz at http://www.engvid.com/how-to-give-great-customer-service-the-last-method/
TRANSCRIPT
Hello. My name isEmma, and in today's video I am going to teach you a very, very important thing for customer service. I...

published: 01 Oct 2016

Customer Service Vs. Customer Experience

For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience
Customer service vs. customer experience; Do you know the difference?
One of the best exercises for you to do is make a list of companies or businesses that you go back to over and over and over again, and ask yourself why.
On the left, list five companies you return to again and again, and on the right write the reason for doing so.
For instance, on the left write, "I go to this restaurant at least once a week" and on the right write, "I go there because _____________."
The thing that goes into the blank is generally one of these six reasons. They will give you a lot of clues for your own business.
#1: Fast - 0:38
#2: Quality - 0:49
#3: Cheap...

published: 13 Oct 2016

What is customer service ? The 7 Essentials To Excellent Customer Service

WantDavid's New, FREE in-depth training? Visithttp://www.purecustomerservice.com and download The 8 Secrets To ExcellentCustomer Service today! In this YouTube Video, learn "What is customer service? The 7 Essentials To Excellent Customer Service" in this complimentary video series from business coach and consultant, David Brownlee. CEO ofPure Customer Service and founder of www.PureCustomerService.com and The PureCustomer Service TrainingProgram, 8 Secrets To Create Raving Fan Clients. Call or email us today to find out we can help grow your business through coaching, consulting or our training programs (800) 299-3449 service@purecustomerservice.com
Customer service is more than waiting on customers. It includes trying to exceed customer expectations. More common retail ...

published: 22 May 2013

Customer Service PT.3

Thanks you all for watching! Dont forget to like and subscribe and also follow my accounts below
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Bad Customer ServiceCompilation 2017 - Public Freakout Compilation 2017
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Subscribing and liking the video.
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We do NOT own the video materials and all credits belong to respectful owners. In case of copyright issues, please contact us immediately for further credits or clip delete.
We are making such material available for the purposes of criticism, comment, review and news reporting which constitute the 'fair use' of any such copyrighted material as provided for in section 107 of the US Copyright Law. Not withstanding the provisions of sections 106 and 106A, the fair use of a copyrighted work for purposes such as criticism, comment, review and news...

published: 20 Sep 2017

WORST Customer Service! Employee VS Customer Compilation!

ANGRY PEOPLE FIGHTING LIKE MADCOWS?!?!?!?!?!?!?!?!?!
https://www.youtube.com/watch?v=-VC3tFBB6z0
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Thanks for watching the second episode on the worst customer service ever!
Like and share the video if you enjoyed! It helps out the channel a lot!
Make sure to check out my channel for my latest videos!
Epic Compilations of Youtube is a channel dedicated to the craziest videos out there! Focused on Text-Based Commentary throughout the videos, no more of the same boring old compilations, let's add to the conversation as we laugh at these funny fails and shocking videos as a community!
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Visit my About section on my channel and shoot me an email or message!
OutroSong: Je M'Amuse RO Remix

published: 18 Apr 2017

Seinfeld Customer Service Example

published: 05 Jun 2013

Customer Service Training

Customer Service

6 CommonCustomer Expectations-- Created using PowToon -- Freesign up at http://www.powtoon.com/ . Make your own animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.

EPIC Verizon Customer Service Phone Call

--Epic Verizon customer support call from George Vaccaro reminds us of our telemarketer phone calls.
--On the BonusShow: Louis' latest Krakatoa metal band show, odd sexual Amazon orders, a gun that stops you from talking, and more.
The David Pakman Show is an internationally syndicated talk radio and television program hosted by David Pakmanhttp://www.davidpakman.com
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Broadcast on March 5, 2012SupportTDPS by clicking (bookmark it too!) this link before shopping on Amazon: http://www.amazon.com/?tag=thedavpaksho-20 David's Instagram: http://www.i...

published: 06 Mar 2012

"Customer service"

Thanks you all for watching! Dont forget to like and subscribe and also follow my accounts below
Vine : https://vine.co/Reggie.COUZ
Twitter : https://twitter.com/ReggieCOUZ
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Learn English for Call Centers and Customer Service Jobs

Does your job involve speaking with customers in English? If you want to speak clearly and politely to customers, this lesson is for you! You'll hear a model conversation full of polite expressions you can use at work. I'll teach you the correct way to greet customers, and how to ask common questions that come up in customer service and sales jobs in call centers. This is a great way to improve your job performance or to prepare for a call center interview. I'll also teach you a secret that all the top customer service agents know. Beyond call center training, this lesson will help anyone who wants to communicate more professionally and politely in the workplace.
http://www.engvid.com/learn-english-for-call-centers-and-customer-service-jobs/
TRANSCRIPT
Hi. I'm Rebecca from engVid. Being ...

published: 28 Jun 2016

Richard Branson Reveals His Customer Service Secrets | Forbes

Forbes.com contributor and communications coach, Carmine Gallo, learned 7 valuable customer service lessons in a day with Richard Branson and the Virgin America team.
Subscribe to FORBES: https://www.youtube.com/user/Forbes?sub_confirmation=1
StayConnected
Forbes on Facebook: http://fb.com/forbes
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More From Forbes: http://forbes.com
Forbes covers the intersection of entrepreneurship, wealth, technology, business and lifestyle with a focus on people and success.

published: 08 May 2013

WHAT WORKING IN CUSTOMER SERVICE TAUGHT ME

Hey guys thanks for watching my little rant! Subscribe for NEW VIDEOS EVERY WEEK! Also I just wanted to say thank you so much for 30K subscribers, it means sooo much to me.
click here for my last video: https://youtu.be/f3dFwBcNGVs
FOLLOW ME!
INSTAGRAM: @Mikaela_Pascal
TWITTER: @Mikaela_Pascal
SNAPCHAT: MikaelaLPascal

Customer Service Meltdown VIDEO FOOTAGE LEAKED!

Why Customer Service Matters

We all love to receive great customer service. As consumers it makes us feel good.
So much so, consumers now rate customer service as the most important factor when deciding to do business with a company.
For access to the full animated course visit www.learningheroes.com or call 020 8088 7700.

Baymont Inn employee displaying terrible customer service

How to give great customer service: The L.A.S.T. method

http://www.engvid.com/ Do you work in customer service? What do you do when your customer has a problem? In this video, I will teach you how to give great custo...

http://www.engvid.com/ Do you work in customer service? What do you do when your customer has a problem? In this video, I will teach you how to give great customer service. You will learn many polite expressions you can use with your customers. I will explain the Listen, Apologize, Solve, and Thank (L.A.S.T) method, which will help your performance at any customer service job. I'll also give you my customer service tips for dealing with an angry customer. After this video, watch Rebecca's video about phone customer service: https://www.youtube.com/watch?v=KBSrZYXkkyE
Take the quiz at http://www.engvid.com/how-to-give-great-customer-service-the-last-method/
TRANSCRIPT
Hello. My name isEmma, and in today's video I am going to teach you a very, very important thing for customer service. I used to work in customer service, and this is actually one of the most important things I learned, and this is called the L-A-S-T or LAST approach.
So, to get started, let's talk a little bit about: What is customer service? So, customer service is when you have customers, of course, and you're trying to make your customers as comfortable and happy as possible. You're also trying to meet their needs and expectations, and solve any problems or situations that they might have. So, customer service is a huge category. There's many, many different jobs where you use customer service. If you work in a hotel, for example, as a clerk, you know, in the lobby, as a bellhop, you will be using customer service. If you work at a restaurant as a server, you'll be using customer service, or as a hostess. If you're the manager of a store, you'll be using customer service. If you work in a business or even in a hospital, you'll be using customer service. So, pretty much any time you're dealing with people from the public and they're customers and you're trying to help them, you're doing customer service.
So, there are many different problems that a customer might have. What are some examples of some problems? Can you think of anything, a problem a customer might have? Maybe somebody charged them too much for something, maybe they're in a store and the lineups are too long, maybe a customer is at a hotel and they're very unhappy because the Wi-Fi isn't working or their bed's uncomfortable. So, there's so many different problems customers might have at different types of businesses.
In this video what I'm going to teach you is: What do you do when a customer has a problem? Okay? So, a very easy thing to do when a customer has a problem is called the LAST approach. "LAST", what does it stand for? Well, if a customer has a problem, the first thing you should do is listen to their problem, the next thing you should do is apologize, solve their problem, and thank them. So: Listen, Apologize, Solve, and Thank. We're going to look at expressions we use to show we're listening, expressions to apologize, expressions that can help us solve problems, and expressions to thank customers.
Okay, so the first step when a customer has a problem is to listen. So, the first thing you should do is find out what the problem is. You can ask them: "What seems to be the problem?" or "How can I help you?" Okay? Once they start explaining what the problem is, very important that you look like you're actually listening and that you do listen. Okay? So, you shouldn't look at your watch: "Mm-hmm. Mm-hmm." Okay? That's a bad idea. You shouldn't look at the sky: "Uh, when is this person going to stop talking?" Okay? You shouldn't roll your eyes. Okay? No, no, no. You need to show that you actually care about what the customer is saying.
So, showing you're listening is very important. You can repeat back to the customer what they're saying to show that you understand and to make sure that you did understand. So: "So what you're saying is, you know, there's no hot water in this hotel.", "So what you're saying is the Wi-Fi's not working and you're not happy with that." Okay? These are some examples. "So what you're saying is _________." You can also say: "Let me get this right..." "Let me get this right, what you're saying is that, you know, there's a problem at your table.", "What you're saying is that you've been waiting for your food for a really long time." So it's important to show that you are listening and you acknowledge what they have said.
Okay. Now, sometimes with customer service you get a customer who's very angry, and maybe they start swearing, they start using very bad language. Okay? So if this happens, very important that you don't get upset. Okay? When this happened to me in the past, I would actually pretend to be a computer. I would not take anything personally. I would just smile and pretend to be a computer, and that's how I got through angry customers. So, if the person is rude... You know, it's not right if somebody is saying something rude to you, if they're swearing at you, or they're making you feel uncomfortable. So, be polite. Okay?

http://www.engvid.com/ Do you work in customer service? What do you do when your customer has a problem? In this video, I will teach you how to give great customer service. You will learn many polite expressions you can use with your customers. I will explain the Listen, Apologize, Solve, and Thank (L.A.S.T) method, which will help your performance at any customer service job. I'll also give you my customer service tips for dealing with an angry customer. After this video, watch Rebecca's video about phone customer service: https://www.youtube.com/watch?v=KBSrZYXkkyE
Take the quiz at http://www.engvid.com/how-to-give-great-customer-service-the-last-method/
TRANSCRIPT
Hello. My name isEmma, and in today's video I am going to teach you a very, very important thing for customer service. I used to work in customer service, and this is actually one of the most important things I learned, and this is called the L-A-S-T or LAST approach.
So, to get started, let's talk a little bit about: What is customer service? So, customer service is when you have customers, of course, and you're trying to make your customers as comfortable and happy as possible. You're also trying to meet their needs and expectations, and solve any problems or situations that they might have. So, customer service is a huge category. There's many, many different jobs where you use customer service. If you work in a hotel, for example, as a clerk, you know, in the lobby, as a bellhop, you will be using customer service. If you work at a restaurant as a server, you'll be using customer service, or as a hostess. If you're the manager of a store, you'll be using customer service. If you work in a business or even in a hospital, you'll be using customer service. So, pretty much any time you're dealing with people from the public and they're customers and you're trying to help them, you're doing customer service.
So, there are many different problems that a customer might have. What are some examples of some problems? Can you think of anything, a problem a customer might have? Maybe somebody charged them too much for something, maybe they're in a store and the lineups are too long, maybe a customer is at a hotel and they're very unhappy because the Wi-Fi isn't working or their bed's uncomfortable. So, there's so many different problems customers might have at different types of businesses.
In this video what I'm going to teach you is: What do you do when a customer has a problem? Okay? So, a very easy thing to do when a customer has a problem is called the LAST approach. "LAST", what does it stand for? Well, if a customer has a problem, the first thing you should do is listen to their problem, the next thing you should do is apologize, solve their problem, and thank them. So: Listen, Apologize, Solve, and Thank. We're going to look at expressions we use to show we're listening, expressions to apologize, expressions that can help us solve problems, and expressions to thank customers.
Okay, so the first step when a customer has a problem is to listen. So, the first thing you should do is find out what the problem is. You can ask them: "What seems to be the problem?" or "How can I help you?" Okay? Once they start explaining what the problem is, very important that you look like you're actually listening and that you do listen. Okay? So, you shouldn't look at your watch: "Mm-hmm. Mm-hmm." Okay? That's a bad idea. You shouldn't look at the sky: "Uh, when is this person going to stop talking?" Okay? You shouldn't roll your eyes. Okay? No, no, no. You need to show that you actually care about what the customer is saying.
So, showing you're listening is very important. You can repeat back to the customer what they're saying to show that you understand and to make sure that you did understand. So: "So what you're saying is, you know, there's no hot water in this hotel.", "So what you're saying is the Wi-Fi's not working and you're not happy with that." Okay? These are some examples. "So what you're saying is _________." You can also say: "Let me get this right..." "Let me get this right, what you're saying is that, you know, there's a problem at your table.", "What you're saying is that you've been waiting for your food for a really long time." So it's important to show that you are listening and you acknowledge what they have said.
Okay. Now, sometimes with customer service you get a customer who's very angry, and maybe they start swearing, they start using very bad language. Okay? So if this happens, very important that you don't get upset. Okay? When this happened to me in the past, I would actually pretend to be a computer. I would not take anything personally. I would just smile and pretend to be a computer, and that's how I got through angry customers. So, if the person is rude... You know, it's not right if somebody is saying something rude to you, if they're swearing at you, or they're making you feel uncomfortable. So, be polite. Okay?

Customer Service Vs. Customer Experience

For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience
Customer service vs...

For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience
Customer service vs. customer experience; Do you know the difference?
One of the best exercises for you to do is make a list of companies or businesses that you go back to over and over and over again, and ask yourself why.
On the left, list five companies you return to again and again, and on the right write the reason for doing so.
For instance, on the left write, "I go to this restaurant at least once a week" and on the right write, "I go there because _____________."
The thing that goes into the blank is generally one of these six reasons. They will give you a lot of clues for your own business.
#1: Fast - 0:38
#2: Quality - 0:49
#3: Cheap - 0:57
#4: Luxury - 1:10
#5: User Friendly - 1:23
#6: Customer Service - 1:38
Subscribe to the channel: http://www.youtube.com/valuetainment?...
Valuetainment- The best channel for new, startup and established entrepreneurs.
Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.

For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience
Customer service vs. customer experience; Do you know the difference?
One of the best exercises for you to do is make a list of companies or businesses that you go back to over and over and over again, and ask yourself why.
On the left, list five companies you return to again and again, and on the right write the reason for doing so.
For instance, on the left write, "I go to this restaurant at least once a week" and on the right write, "I go there because _____________."
The thing that goes into the blank is generally one of these six reasons. They will give you a lot of clues for your own business.
#1: Fast - 0:38
#2: Quality - 0:49
#3: Cheap - 0:57
#4: Luxury - 1:10
#5: User Friendly - 1:23
#6: Customer Service - 1:38
Subscribe to the channel: http://www.youtube.com/valuetainment?...
Valuetainment- The best channel for new, startup and established entrepreneurs.
Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.

published:13 Oct 2016

views:153644

back

What is customer service ? The 7 Essentials To Excellent Customer Service

WantDavid's New, FREE in-depth training? Visithttp://www.purecustomerservice.com and download The 8 Secrets To ExcellentCustomer Service today! In this YouTube Video, learn "What is customer service? The 7 Essentials To Excellent Customer Service" in this complimentary video series from business coach and consultant, David Brownlee. CEO ofPure Customer Service and founder of www.PureCustomerService.com and The PureCustomer Service TrainingProgram, 8 Secrets To Create Raving Fan Clients. Call or email us today to find out we can help grow your business through coaching, consulting or our training programs (800) 299-3449 service@purecustomerservice.com
Customer service is more than waiting on customers. It includes trying to exceed customer expectations. More common retail and customer service interview questions and sample answers are a good place to start. Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an avenue for follow up. Customer service is the provision of service to customers before, during and after a purchase. According to David Brownlee and the www.purecustomerservice.com "Customer service is a series of 7 essentials to excellent customer service. Mar 2, 2013 -- Customer service is the practice of providing customers with a positive, helpful experience. Good customer service must include 7 essentials and a great customer service training company like davidbrownlee.com. For the Institute of Customer Service "Customer service is the sum total of what an organization does to meet customer expectations and produce customer satisfaction. Customer service is important because customer service does more than simply provide a means to drive sales. It is also said that when companies have a stong customer service program, customers keep coming back. Definition of customer service: All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a customer and their overall experience with your company. Can you answer these Sales and Customer Service questions? I am handling a training session on customer service for the public works department of a city near you. The enhancement of customer service is the driving force behind the redefinition project. It is important to David Brownlee and Associates that all staff know the 7 essentials to excellent customer service. Why Is Excellent Customer Service So Rare? Five Needs of Every Customer. External and Internal Customers. Customer Attributes. Cost of Losing a Customer can be huge. A customer service advisor, or CSA, (also customer service associate and customer service representative) is a generic job title in the service industry. It covers a broad spectrum of jobs. Customer care involves putting systems in place to maximize your customers' satisfaction with your business. Sales and profitability rely on ensuring your customer loyalty. Feb 6, 2013 -- David Brownlee also blogs here. "Customer Service is about creating a relationship of trust and loyalty with customers that transcends the interaction of the company and their clients. Customer Care refers to systems in the business place that will maximize your customers' satisfaction with your business. Learn more now! (800) 299-3449. May 5, 2013 -- Customer service is helping a customer with any issues or concerns they may have on a product or anything else relating to the place at which you find yourself and your company. Jan 25, 2013 -- Many marketers are evaluating what role customer experience and customer service should have in their 2013 marketing goals. The answer is easy. www.purecustomerservice.com Mar 7, 2012 -- The ultimate guide to the question: What Is Customer Service? 19 experts from customer service, small business, and marketing share their expertise. Customer service handles company issues in stores, over the phone and even by email. Companies that produce highly technical products, such as software or hardware need to do an exceptional job. Oct 5, 2012 -- "I can't get in touch with my customer service rep is something you hear all too often. I need to talk to someone about my bill. Please call me." David Brownlee (800) 299-3449 can answer all of your customer service training questions. Some surprising studies, stories, and documentaries have come out about customer service, and they could change the way you run your business. Experts from www.purecustomerservice.com are awesome.

WantDavid's New, FREE in-depth training? Visithttp://www.purecustomerservice.com and download The 8 Secrets To ExcellentCustomer Service today! In this YouTube Video, learn "What is customer service? The 7 Essentials To Excellent Customer Service" in this complimentary video series from business coach and consultant, David Brownlee. CEO ofPure Customer Service and founder of www.PureCustomerService.com and The PureCustomer Service TrainingProgram, 8 Secrets To Create Raving Fan Clients. Call or email us today to find out we can help grow your business through coaching, consulting or our training programs (800) 299-3449 service@purecustomerservice.com
Customer service is more than waiting on customers. It includes trying to exceed customer expectations. More common retail and customer service interview questions and sample answers are a good place to start. Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an avenue for follow up. Customer service is the provision of service to customers before, during and after a purchase. According to David Brownlee and the www.purecustomerservice.com "Customer service is a series of 7 essentials to excellent customer service. Mar 2, 2013 -- Customer service is the practice of providing customers with a positive, helpful experience. Good customer service must include 7 essentials and a great customer service training company like davidbrownlee.com. For the Institute of Customer Service "Customer service is the sum total of what an organization does to meet customer expectations and produce customer satisfaction. Customer service is important because customer service does more than simply provide a means to drive sales. It is also said that when companies have a stong customer service program, customers keep coming back. Definition of customer service: All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a customer and their overall experience with your company. Can you answer these Sales and Customer Service questions? I am handling a training session on customer service for the public works department of a city near you. The enhancement of customer service is the driving force behind the redefinition project. It is important to David Brownlee and Associates that all staff know the 7 essentials to excellent customer service. Why Is Excellent Customer Service So Rare? Five Needs of Every Customer. External and Internal Customers. Customer Attributes. Cost of Losing a Customer can be huge. A customer service advisor, or CSA, (also customer service associate and customer service representative) is a generic job title in the service industry. It covers a broad spectrum of jobs. Customer care involves putting systems in place to maximize your customers' satisfaction with your business. Sales and profitability rely on ensuring your customer loyalty. Feb 6, 2013 -- David Brownlee also blogs here. "Customer Service is about creating a relationship of trust and loyalty with customers that transcends the interaction of the company and their clients. Customer Care refers to systems in the business place that will maximize your customers' satisfaction with your business. Learn more now! (800) 299-3449. May 5, 2013 -- Customer service is helping a customer with any issues or concerns they may have on a product or anything else relating to the place at which you find yourself and your company. Jan 25, 2013 -- Many marketers are evaluating what role customer experience and customer service should have in their 2013 marketing goals. The answer is easy. www.purecustomerservice.com Mar 7, 2012 -- The ultimate guide to the question: What Is Customer Service? 19 experts from customer service, small business, and marketing share their expertise. Customer service handles company issues in stores, over the phone and even by email. Companies that produce highly technical products, such as software or hardware need to do an exceptional job. Oct 5, 2012 -- "I can't get in touch with my customer service rep is something you hear all too often. I need to talk to someone about my bill. Please call me." David Brownlee (800) 299-3449 can answer all of your customer service training questions. Some surprising studies, stories, and documentaries have come out about customer service, and they could change the way you run your business. Experts from www.purecustomerservice.com are awesome.

Bad Customer ServiceCompilation 2017 - Public Freakout Compilation 2017
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Bad Customer ServiceCompilation 2017 - Public Freakout Compilation 2017
If you enjoyed the video could you show your support by
Subscribing and liking the video.
Subscribe to 'Reality tube' by clicking here:https://www.youtube.com/channel/UCB1k...
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We are making such material available for the purposes of criticism, comment, review and news reporting which constitute the 'fair use' of any such copyrighted material as provided for in section 107 of the US Copyright Law. Not withstanding the provisions of sections 106 and 106A, the fair use of a copyrighted work for purposes such as criticism, comment, review and news reporting is not an infringement of copyright.

WORST Customer Service! Employee VS Customer Compilation!

ANGRY PEOPLE FIGHTING LIKE MADCOWS?!?!?!?!?!?!?!?!?!
https://www.youtube.com/watch?v=-VC3tFBB6z0
-~-~~-~~~-~~-~-
Thanks for watching the second episode on the...

ANGRY PEOPLE FIGHTING LIKE MADCOWS?!?!?!?!?!?!?!?!?!
https://www.youtube.com/watch?v=-VC3tFBB6z0
-~-~~-~~~-~~-~-
Thanks for watching the second episode on the worst customer service ever!
Like and share the video if you enjoyed! It helps out the channel a lot!
Make sure to check out my channel for my latest videos!
Epic Compilations of Youtube is a channel dedicated to the craziest videos out there! Focused on Text-Based Commentary throughout the videos, no more of the same boring old compilations, let's add to the conversation as we laugh at these funny fails and shocking videos as a community!
Have questions or want to have your music play in the outro?
Visit my About section on my channel and shoot me an email or message!
OutroSong: Je M'Amuse RO Remix

ANGRY PEOPLE FIGHTING LIKE MADCOWS?!?!?!?!?!?!?!?!?!
https://www.youtube.com/watch?v=-VC3tFBB6z0
-~-~~-~~~-~~-~-
Thanks for watching the second episode on the worst customer service ever!
Like and share the video if you enjoyed! It helps out the channel a lot!
Make sure to check out my channel for my latest videos!
Epic Compilations of Youtube is a channel dedicated to the craziest videos out there! Focused on Text-Based Commentary throughout the videos, no more of the same boring old compilations, let's add to the conversation as we laugh at these funny fails and shocking videos as a community!
Have questions or want to have your music play in the outro?
Visit my About section on my channel and shoot me an email or message!
OutroSong: Je M'Amuse RO Remix

Customer Service

6 CommonCustomer Expectations-- Created using PowToon -- Freesign up at http://www.powtoon.com/ . Make your own animated videos and animated presentations fo...

6 CommonCustomer Expectations-- Created using PowToon -- Freesign up at http://www.powtoon.com/ . Make your own animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.

6 CommonCustomer Expectations-- Created using PowToon -- Freesign up at http://www.powtoon.com/ . Make your own animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.

--Epic Verizon customer support call from George Vaccaro reminds us of our telemarketer phone calls.
--On the BonusShow: Louis' latest Krakatoa metal band show, odd sexual Amazon orders, a gun that stops you from talking, and more.
The David Pakman Show is an internationally syndicated talk radio and television program hosted by David Pakmanhttp://www.davidpakman.com
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24/7 VoicemailLine: (219)-2DAVIDP
Broadcast on March 5, 2012SupportTDPS by clicking (bookmark it too!) this link before shopping on Amazon: http://www.amazon.com/?tag=thedavpaksho-20 David's Instagram: http://www.instagram.com/david.pakman

--Epic Verizon customer support call from George Vaccaro reminds us of our telemarketer phone calls.
--On the BonusShow: Louis' latest Krakatoa metal band show, odd sexual Amazon orders, a gun that stops you from talking, and more.
The David Pakman Show is an internationally syndicated talk radio and television program hosted by David Pakmanhttp://www.davidpakman.com
http://www.davidpakman.com/membership
http://www.davidpakman.com/gear
http://www.facebook.com/davidpakmanshow
http://www.twitter.com/davidpakmanshow
http://feeds.feedburner.com/davidpakmanshow
24/7 VoicemailLine: (219)-2DAVIDP
Broadcast on March 5, 2012SupportTDPS by clicking (bookmark it too!) this link before shopping on Amazon: http://www.amazon.com/?tag=thedavpaksho-20 David's Instagram: http://www.instagram.com/david.pakman

Learn English for Call Centers and Customer Service Jobs

Does your job involve speaking with customers in English? If you want to speak clearly and politely to customers, this lesson is for you! You'll hear a model co...

Does your job involve speaking with customers in English? If you want to speak clearly and politely to customers, this lesson is for you! You'll hear a model conversation full of polite expressions you can use at work. I'll teach you the correct way to greet customers, and how to ask common questions that come up in customer service and sales jobs in call centers. This is a great way to improve your job performance or to prepare for a call center interview. I'll also teach you a secret that all the top customer service agents know. Beyond call center training, this lesson will help anyone who wants to communicate more professionally and politely in the workplace.
http://www.engvid.com/learn-english-for-call-centers-and-customer-service-jobs/
TRANSCRIPT
Hi. I'm Rebecca from engVid. Being polite is always important, but it's especially important if you have a job in a call centre or in any customer service oriented position. So, let's look at what it sounds like when we meet a polite employee and a rude employee, whether it's on the phone or in person. But this dialogue that we're going to go through is actually on the phone. So, let's listen.
Okay, so we have here two employees, RudeRobert and Polite Patricia, and they speak very differently. So let's listen to Robert. Robert answers the phone, and he says; "Yes? Huh?" Patricia says: "Hello. Good morning." Robert goes on: "What do you want?" Patricia says: "May I help you? How can I assist you?" Then Robert says: "Wait a minute." Patricia says: "Just a moment, please." Then Robert can't hear, so he says: "What? Huh? Can't hear you." Patricia says: "I'm afraid I didn't hear what you said. Could you speak a little louder, please?"
Now, in this case, we were listening to both people. Right? Let's just go and listen to Robert by himself and see what he sounds like. "Yes. Huh? What do you want? Wait a minute. What? Huh? Can't hear you." Now let's listen to Patricia. "Hello. Good morning. May I help you? How can I assist you? Just a moment, please. I'm afraid I didn't hear what you said. Could you speak a little louder, please?" Who would you rather meet on the phone? Let's continue this dialogue.
And Robert continues. Let's listen in. "What else? Is that it?" Patricia says: "Will there be anything else? Will that be all? Is there anything else I can help you with today?" Robert says: "Gimme yer email." Now, you see, I wrote here: "Gimme your email." Okay? That is not proper English; that is not correct English. Don't write like that. But I wrote it like that because when people speak really fast and they speak very casually and very, very, very informally, then it sounds like that. But it's only proper in certain informal situations with your friends or something like that; not in the workplace. Okay? And certainly not in a customer service kind of position. So, you will see some things like that here, but don't try to talk like that or write like that if you have a customer service job.
So, Robert says: "Gimme your email." Patricia says: "May I have your email please?" Robert says: "How many boxes do ya want?" Patricia says: "How many boxes would you like?" Now, that's something to really pay attention to. When we change: "Do you want" to "Would you like", it makes a world of difference. "Would you like" is very, very polite, and "Do you want" is very ordinary. So make sure that you use: "Would you like", even if you don't have a customer service job. It's just a much more polite way of speaking.
Let's continue. So, Robert says: "How do you wanna pay?" And Patricia says: "How would you like to pay?" Again, we see: "Do you want" or "wanna" and "Would you like". Right? "How will you be paying today?" And Robert says: "Okay. Bye!" And Patricia says: "Thank you very much. Have a nice day.
Now, did you notice that when I was reading Patricia's part, I was smiling; when I was reading Robert's part, I wasn't smiling? So, most call centres and customer service positions train their employees to smile while they're speaking, because they say that we can hear your smile. All right? And it's true. And if you go back and listen to this video, you might hear my smile even if you're not looking at the video. So try that yourself. If you want to sound friendlier, if you want to sound more polite, if you want to sound warmer - then smile, especially when you're on the phone. And even though people can't see you, they can hear your smile and your warmth. Okay? So, keep these points in mind. They can make or break your career. All right?
If you'd like to do some practice on this, please go to our website: www.engvid.com. Thanks very much for watching. Bye for now.

Does your job involve speaking with customers in English? If you want to speak clearly and politely to customers, this lesson is for you! You'll hear a model conversation full of polite expressions you can use at work. I'll teach you the correct way to greet customers, and how to ask common questions that come up in customer service and sales jobs in call centers. This is a great way to improve your job performance or to prepare for a call center interview. I'll also teach you a secret that all the top customer service agents know. Beyond call center training, this lesson will help anyone who wants to communicate more professionally and politely in the workplace.
http://www.engvid.com/learn-english-for-call-centers-and-customer-service-jobs/
TRANSCRIPT
Hi. I'm Rebecca from engVid. Being polite is always important, but it's especially important if you have a job in a call centre or in any customer service oriented position. So, let's look at what it sounds like when we meet a polite employee and a rude employee, whether it's on the phone or in person. But this dialogue that we're going to go through is actually on the phone. So, let's listen.
Okay, so we have here two employees, RudeRobert and Polite Patricia, and they speak very differently. So let's listen to Robert. Robert answers the phone, and he says; "Yes? Huh?" Patricia says: "Hello. Good morning." Robert goes on: "What do you want?" Patricia says: "May I help you? How can I assist you?" Then Robert says: "Wait a minute." Patricia says: "Just a moment, please." Then Robert can't hear, so he says: "What? Huh? Can't hear you." Patricia says: "I'm afraid I didn't hear what you said. Could you speak a little louder, please?"
Now, in this case, we were listening to both people. Right? Let's just go and listen to Robert by himself and see what he sounds like. "Yes. Huh? What do you want? Wait a minute. What? Huh? Can't hear you." Now let's listen to Patricia. "Hello. Good morning. May I help you? How can I assist you? Just a moment, please. I'm afraid I didn't hear what you said. Could you speak a little louder, please?" Who would you rather meet on the phone? Let's continue this dialogue.
And Robert continues. Let's listen in. "What else? Is that it?" Patricia says: "Will there be anything else? Will that be all? Is there anything else I can help you with today?" Robert says: "Gimme yer email." Now, you see, I wrote here: "Gimme your email." Okay? That is not proper English; that is not correct English. Don't write like that. But I wrote it like that because when people speak really fast and they speak very casually and very, very, very informally, then it sounds like that. But it's only proper in certain informal situations with your friends or something like that; not in the workplace. Okay? And certainly not in a customer service kind of position. So, you will see some things like that here, but don't try to talk like that or write like that if you have a customer service job.
So, Robert says: "Gimme your email." Patricia says: "May I have your email please?" Robert says: "How many boxes do ya want?" Patricia says: "How many boxes would you like?" Now, that's something to really pay attention to. When we change: "Do you want" to "Would you like", it makes a world of difference. "Would you like" is very, very polite, and "Do you want" is very ordinary. So make sure that you use: "Would you like", even if you don't have a customer service job. It's just a much more polite way of speaking.
Let's continue. So, Robert says: "How do you wanna pay?" And Patricia says: "How would you like to pay?" Again, we see: "Do you want" or "wanna" and "Would you like". Right? "How will you be paying today?" And Robert says: "Okay. Bye!" And Patricia says: "Thank you very much. Have a nice day.
Now, did you notice that when I was reading Patricia's part, I was smiling; when I was reading Robert's part, I wasn't smiling? So, most call centres and customer service positions train their employees to smile while they're speaking, because they say that we can hear your smile. All right? And it's true. And if you go back and listen to this video, you might hear my smile even if you're not looking at the video. So try that yourself. If you want to sound friendlier, if you want to sound more polite, if you want to sound warmer - then smile, especially when you're on the phone. And even though people can't see you, they can hear your smile and your warmth. Okay? So, keep these points in mind. They can make or break your career. All right?
If you'd like to do some practice on this, please go to our website: www.engvid.com. Thanks very much for watching. Bye for now.

Forbes.com contributor and communications coach, Carmine Gallo, learned 7 valuable customer service lessons in a day with Richard Branson and the Virgin America team.
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Forbes.com contributor and communications coach, Carmine Gallo, learned 7 valuable customer service lessons in a day with Richard Branson and the Virgin America team.
Subscribe to FORBES: https://www.youtube.com/user/Forbes?sub_confirmation=1
StayConnected
Forbes on Facebook: http://fb.com/forbes
Forbes Video on Twitter: http://www.twitter.com/forbesvideo
Forbes Video on Instagram: http://instagram.com/forbesvideo
More From Forbes: http://forbes.com
Forbes covers the intersection of entrepreneurship, wealth, technology, business and lifestyle with a focus on people and success.

WHAT WORKING IN CUSTOMER SERVICE TAUGHT ME

Hey guys thanks for watching my little rant! Subscribe for NEW VIDEOS EVERY WEEK! Also I just wanted to say thank you so much for 30K subscribers, it means sooo...

Hey guys thanks for watching my little rant! Subscribe for NEW VIDEOS EVERY WEEK! Also I just wanted to say thank you so much for 30K subscribers, it means sooo much to me.
click here for my last video: https://youtu.be/f3dFwBcNGVs
FOLLOW ME!
INSTAGRAM: @Mikaela_Pascal
TWITTER: @Mikaela_Pascal
SNAPCHAT: MikaelaLPascal

Hey guys thanks for watching my little rant! Subscribe for NEW VIDEOS EVERY WEEK! Also I just wanted to say thank you so much for 30K subscribers, it means sooo much to me.
click here for my last video: https://youtu.be/f3dFwBcNGVs
FOLLOW ME!
INSTAGRAM: @Mikaela_Pascal
TWITTER: @Mikaela_Pascal
SNAPCHAT: MikaelaLPascal

Why Customer Service Matters

We all love to receive great customer service. As consumers it makes us feel good.
So much so, consumers now rate customer service as the most important facto...

We all love to receive great customer service. As consumers it makes us feel good.
So much so, consumers now rate customer service as the most important factor when deciding to do business with a company.
For access to the full animated course visit www.learningheroes.com or call 020 8088 7700.

We all love to receive great customer service. As consumers it makes us feel good.
So much so, consumers now rate customer service as the most important factor when deciding to do business with a company.
For access to the full animated course visit www.learningheroes.com or call 020 8088 7700.

Autonomous Customer Care: Interactive and proactive bots for customer service

Address the need for automation, less human intervention and reduction of number of issues that require troubleshooting as key to providing exceptional customer care.
https://networks.nokia.com/solutions/autonomous-customer-care

Building a Angular4+ Web App | S4P36 | Adding a Customer Service

This is the fourth series in a course of five series about building 2 TierWeb Applications. All previous series in this full course will be linked below as playlists.
The first series about C# Basics:
https://www.youtube.com/playlist?list=PL8jcXf-CLpxpN2bB-MJ1xm_TSWRsCpu_l
The second series about C# and software architecture:
https://www.youtube.com/watch?v=4C-A-NOTc3g&list=PL8jcXf-CLpxrVWNlN42J_ve_JJKuZMv61
The ThirdSeries was about making a REST API in .net Core:
https://www.youtube.com/playlist?list=PL8jcXf-CLpxqNy7VsWPoZmigZZ6E6WKri
This is part of the Fourth Series about making an Angular Web Application:
https://www.youtube.com/playlist?list=PL8jcXf-CLpxpVgGzlbFkNibX4o_-QJwPG
The overall goal of the course is to learn how to build Distributed Software Systems and also how to c...

published: 26 Sep 2017

Call Facebook Customer Service Phone Number For Complex Technical Issues

Nowadays, Facebook is not just another social networking site rather it has also proved to be the most effective promotional platform for any of the business. visit: http://callcustomerservice247.com/facebook/

National Customer Service Week 2017

Centurylink Customer 1 888 209 7111 Service Number

We are SupportTFN, Our passions to provide you best CenturyLink email technical support service. If you need any kind tech support for your email account related issues or want instant error solution to dial toll-free number 1-888-209-7111 or visit on our website for more details: http://www.supporttfn.com/centurylink-customer-service

customer service

Customer Service Example

+1(844)866-0404 #Amazon prime number Customer support

Contact us +1.844.866.0404 Amazon PrimeSupportNumber +1.844.866.0404Amazon Customer Service phone number?
Contact us +1.844.866.0404 Amazon Prime Support Number +1.844.866.0404Amazon Customer Service phone number?
Contact us +1.844.866.0404 Amazon Prime Support Number +1.844.866.0404Amazon Customer Service phone number?
Contact us +1.844.866.0404 Amazon Prime Support Number +1.844.866.0404Amazon Customer Service phone number?
Contact us +1.844.866.0404 Amazon Prime Support Number +1.844.866.0404Amazon Customer Service phone number?

published: 26 Sep 2017

AOL Customer Service

AOL is not a new name in the email service provider’s industry. It is among the top most brands with millions of users in across the world. It evolved with its history of many ups and down from dawn to dusk, it emerged in largest email service provider in the world. We can’t ignore its success in its failure time. AOL has wonderful features to provide for the users. If users have any issues they can take support from our third-party tech support system through AOL Customer ServiceNumber +1-800-863-5563. Our level six technicians will resolve all the issues immediately.
Visit here:
http://www.customer-service-tollfree.com/

published: 26 Sep 2017

Small Business CRM, Cloud CRM, Customer Service Center, Customer Experience

Avira Antivirus Technical Support| Customer Service Number

Welcome to AviraAntivirusTechnical SupportTeam.
About Avira Antivirus :
The company Avira provides internet connectivity, antivirus softwares, performance tools for computers , cellphones , etc. One of the important sector of this company is Avira Antivirus.It provides excellent services in it’s each and every attributes. But due to some common errors, it faces some issues too.
For that, our team Avira Antivirus Technical Support team is there. The team is available 24*7 to give you full support regarding any of the issues of Avira Antivirus. The team comprises of high skilled technicians so as to provide you efficient solutions.
You can go through this video to know more about the Avira Antivirus Technical Support or Customer Service.
FacebookPage : https://www.facebook.com/Avira-Ant...

Autonomous Customer Care: Interactive and proactive bots for customer service

Address the need for automation, less human intervention and reduction of number of issues that require troubleshooting as key to providing exceptional customer...

Address the need for automation, less human intervention and reduction of number of issues that require troubleshooting as key to providing exceptional customer care.
https://networks.nokia.com/solutions/autonomous-customer-care

Address the need for automation, less human intervention and reduction of number of issues that require troubleshooting as key to providing exceptional customer care.
https://networks.nokia.com/solutions/autonomous-customer-care

Building a Angular4+ Web App | S4P36 | Adding a Customer Service

This is the fourth series in a course of five series about building 2 TierWeb Applications. All previous series in this full course will be linked below as pla...

This is the fourth series in a course of five series about building 2 TierWeb Applications. All previous series in this full course will be linked below as playlists.
The first series about C# Basics:
https://www.youtube.com/playlist?list=PL8jcXf-CLpxpN2bB-MJ1xm_TSWRsCpu_l
The second series about C# and software architecture:
https://www.youtube.com/watch?v=4C-A-NOTc3g&list=PL8jcXf-CLpxrVWNlN42J_ve_JJKuZMv61
The ThirdSeries was about making a REST API in .net Core:
https://www.youtube.com/playlist?list=PL8jcXf-CLpxqNy7VsWPoZmigZZ6E6WKri
This is part of the Fourth Series about making an Angular Web Application:
https://www.youtube.com/playlist?list=PL8jcXf-CLpxpVgGzlbFkNibX4o_-QJwPG
The overall goal of the course is to learn how to build Distributed Software Systems and also how to code a fully featured Web Application with the newest technology (Late 2017).
We will be using .NetCores (C#) Web API as a Rest API on the Backend Tier, Angular4+ (Typescript) as the Frontend Tier and we will persist our data in an MSSQL database using the Entity Framework.
In the end, we will build a fully featured web application where we will address most of the issues that arise when developing a real-world web application.
To get the code for each of the videos in this series goes to:
https://github.com/EASV/CustomersApp
Important Links:
Download Webstorm:
https://www.jetbrains.com/webstorm/download
Setup Webstorm:
https://www.youtube.com/watch?v=upgjCMHGpwo
Angular.io:
https://angular.io/
NodeJS:
https://nodejs.org/en/
..more to come...

This is the fourth series in a course of five series about building 2 TierWeb Applications. All previous series in this full course will be linked below as playlists.
The first series about C# Basics:
https://www.youtube.com/playlist?list=PL8jcXf-CLpxpN2bB-MJ1xm_TSWRsCpu_l
The second series about C# and software architecture:
https://www.youtube.com/watch?v=4C-A-NOTc3g&list=PL8jcXf-CLpxrVWNlN42J_ve_JJKuZMv61
The ThirdSeries was about making a REST API in .net Core:
https://www.youtube.com/playlist?list=PL8jcXf-CLpxqNy7VsWPoZmigZZ6E6WKri
This is part of the Fourth Series about making an Angular Web Application:
https://www.youtube.com/playlist?list=PL8jcXf-CLpxpVgGzlbFkNibX4o_-QJwPG
The overall goal of the course is to learn how to build Distributed Software Systems and also how to code a fully featured Web Application with the newest technology (Late 2017).
We will be using .NetCores (C#) Web API as a Rest API on the Backend Tier, Angular4+ (Typescript) as the Frontend Tier and we will persist our data in an MSSQL database using the Entity Framework.
In the end, we will build a fully featured web application where we will address most of the issues that arise when developing a real-world web application.
To get the code for each of the videos in this series goes to:
https://github.com/EASV/CustomersApp
Important Links:
Download Webstorm:
https://www.jetbrains.com/webstorm/download
Setup Webstorm:
https://www.youtube.com/watch?v=upgjCMHGpwo
Angular.io:
https://angular.io/
NodeJS:
https://nodejs.org/en/
..more to come...

published:26 Sep 2017

views:0

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Call Facebook Customer Service Phone Number For Complex Technical Issues

Nowadays, Facebook is not just another social networking site rather it has also proved to be the most effective promotional platform for any of the business. v...

Nowadays, Facebook is not just another social networking site rather it has also proved to be the most effective promotional platform for any of the business. visit: http://callcustomerservice247.com/facebook/

Nowadays, Facebook is not just another social networking site rather it has also proved to be the most effective promotional platform for any of the business. visit: http://callcustomerservice247.com/facebook/

Centurylink Customer 1 888 209 7111 Service Number

We are SupportTFN, Our passions to provide you best CenturyLink email technical support service. If you need any kind tech support for your email account relate...

We are SupportTFN, Our passions to provide you best CenturyLink email technical support service. If you need any kind tech support for your email account related issues or want instant error solution to dial toll-free number 1-888-209-7111 or visit on our website for more details: http://www.supporttfn.com/centurylink-customer-service

We are SupportTFN, Our passions to provide you best CenturyLink email technical support service. If you need any kind tech support for your email account related issues or want instant error solution to dial toll-free number 1-888-209-7111 or visit on our website for more details: http://www.supporttfn.com/centurylink-customer-service

AOL Customer Service

AOL is not a new name in the email service provider’s industry. It is among the top most brands with millions of users in across the world. It evolved with its ...

AOL is not a new name in the email service provider’s industry. It is among the top most brands with millions of users in across the world. It evolved with its history of many ups and down from dawn to dusk, it emerged in largest email service provider in the world. We can’t ignore its success in its failure time. AOL has wonderful features to provide for the users. If users have any issues they can take support from our third-party tech support system through AOL Customer ServiceNumber +1-800-863-5563. Our level six technicians will resolve all the issues immediately.
Visit here:
http://www.customer-service-tollfree.com/

AOL is not a new name in the email service provider’s industry. It is among the top most brands with millions of users in across the world. It evolved with its history of many ups and down from dawn to dusk, it emerged in largest email service provider in the world. We can’t ignore its success in its failure time. AOL has wonderful features to provide for the users. If users have any issues they can take support from our third-party tech support system through AOL Customer ServiceNumber +1-800-863-5563. Our level six technicians will resolve all the issues immediately.
Visit here:
http://www.customer-service-tollfree.com/

published:26 Sep 2017

views:2

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Small Business CRM, Cloud CRM, Customer Service Center, Customer Experience

Welcome to AviraAntivirusTechnical SupportTeam.
About Avira Antivirus :
The company Avira provides internet connectivity, antivirus softwares, performance tools for computers , cellphones , etc. One of the important sector of this company is Avira Antivirus.It provides excellent services in it’s each and every attributes. But due to some common errors, it faces some issues too.
For that, our team Avira Antivirus Technical Support team is there. The team is available 24*7 to give you full support regarding any of the issues of Avira Antivirus. The team comprises of high skilled technicians so as to provide you efficient solutions.
You can go through this video to know more about the Avira Antivirus Technical Support or Customer Service.
FacebookPage : https://www.facebook.com/Avira-Antivirus-Technical-Support-130829367555871/
Other Related Avira Antivirus Queries:
 Avira Antivirus Customer Care
 Avira Antivirus Customer Care Number
 Avira Antivirus Technical Support Phone Number
 Avira Antivirus Tech Support
 Avira Antivirus Tech Support Phone Number
 Avira Antivirus Customer Support
 Avira Antivirus Customer Service Number
 Avira Antivirus Tollfree Number
 Avira Antivirus Support Number

Welcome to AviraAntivirusTechnical SupportTeam.
About Avira Antivirus :
The company Avira provides internet connectivity, antivirus softwares, performance tools for computers , cellphones , etc. One of the important sector of this company is Avira Antivirus.It provides excellent services in it’s each and every attributes. But due to some common errors, it faces some issues too.
For that, our team Avira Antivirus Technical Support team is there. The team is available 24*7 to give you full support regarding any of the issues of Avira Antivirus. The team comprises of high skilled technicians so as to provide you efficient solutions.
You can go through this video to know more about the Avira Antivirus Technical Support or Customer Service.
FacebookPage : https://www.facebook.com/Avira-Antivirus-Technical-Support-130829367555871/
Other Related Avira Antivirus Queries:
 Avira Antivirus Customer Care
 Avira Antivirus Customer Care Number
 Avira Antivirus Technical Support Phone Number
 Avira Antivirus Tech Support
 Avira Antivirus Tech Support Phone Number
 Avira Antivirus Customer Support
 Avira Antivirus Customer Service Number
 Avira Antivirus Tollfree Number
 Avira Antivirus Support Number

Mike Rossi and Mohsen Hadianfard, co-founders of Sweet Tooth, emphasize the importance of customer service and discuss ways to excel at it. Mike and Mohsen explain various key channels and highlight important customer service strategies that startups can immediately implement.
MaRS -- BuildingCanada's next generation of global technology companies. http://www.marsdd.com/

best customer service ever!

Get your camera out and make a video telling pug1 why you want his hammer and name the video “why I want pug’s hammer” and each week through februarwerds ill pick a dick and send them my hammer bmp
Subscribe to the everyday dicker'dness...
be sure to check out http://www.1puglife.com click the store tab, help out the cause and get cooler as frig merch
Business inquires email 1puglifemarketing@gmail.com
FREE 1puglife soundboard APP!!! https://play.google.com/store/apps/details?id=appinventor.ai_1puglife_com.Soundboard_1puglife_free_V1
subscribe to my cheechin channel http://youtube.com/1pugarmy
add me on facebook http://full.sc/1aZtymP
follow me on twitter http://full.sc/1cDT6E5
follow me on instagram http://instagram.com/1puglifedotcom
get yer official 1puglife shwag at http://...

published: 23 Feb 2017

STORY TIME: SPRINT'S CUSTOMER SERVICE SUCKS - IN STORE!! | Kym Yvonne

💋 PLEASE SUBSCRIBE: http://bit.ly/1XbqFrV! 💋
Hi loves!
So here is a story on the horrible service I have to go through every time I visit my local Sprint store. I honestly love Sprint but I just HATE going into their store because of how unprofessional and slow they are smh!! ALSO, I forgot to mention that ever time I went in the employees were always trying to stop and talk/flirt with the customers! Thats prob one of the main reasons why they were so SLOW!! Lets see if we can get this to 100 likes!! :)
xo,
Kym
Intro Song- https://soundcloud.com/armancekin/hold-on
♥ More Story time videos! ♥
“CollegeRoommatefrom Hell!” - http://bit.ly/1PTCu3m
“FakeFriend!” - http://bit.ly/1Pjl14D
"NAIL SALON HORROR STORY (ACTUAL PROOF)!"-http://bit.ly/2ux9feP
“Telling My Parents I’m Pregnant!”...

published: 13 Oct 2016

Customer Service Excellence Training

Customer Service Telephone Role Play ☎️ Helping You Book a Birthday Gift

This call may be monitored for quality purposes... you've called Infinitely Festive Dot Com, the #1 destination for your celebration needs. Today, we help you book a birthday experience for your significant other.
As with real phone calls, this role play is audio only and perfect for snoozing, walking, studying, or working.
I'm really excited about this roleplay because I personally get triggered by phone voices and customer service / survey calls. Sometimes I try to keep them on the line longer than necessary and always say yes to people asking me for my opinion or my bank offering me stuff I don't need... naughty but this is the reality of that ASMR life. Let me know what you think and if you enjoy this, and like the video / comment if you'd like to see more phone role plays in the fu...

published: 03 Oct 2016

Customer Service Telephone Role Play ☎️ Medical Insurance Questionnaire

This call may be monitored for quality assurance or training purposes... you've received a call from Infinitely CoveredHealth Insurance. Today, we will be going through a health questionnaire to help you get started with our service.
Triggers include: typing, phone, personal attention, mouth sounds, medical questions, ok, okay.
Big love to my 7,593 subscribers! 😍 ♥️
--------------------
// OnlineTherapy/Counselling //
I know many of you (like me) struggle with depression, anxiety, and other mental health concerns. While ASMR is a massive support, sometimes it can really help to have someone objective to talk to. If you'd like to try therapy, consider BetterHelp - an online counselling service that you can use from home to video/chat with a therapist! They're really nice people and ar...

published: 24 Sep 2017

Real Live Customer Service Call with eBay

So you wanna sell stuff on eBay? You might eb able to pick it, but can you stand your ground in customer service calls if there is a problem? Sorry you missed the first part of the conversation. Watch and learm.

published: 21 Feb 2016

PROOF: Globe Telecom's Customer Service is Inconsistent

We all know that Globe is crap. Their customer service is crap. But it is nice to have all of that documented in a video for EVERYONE to see.
In this video, we called three agents about a certain issue I am having. The responses of the agents are... funny and disappointing at the same time.
WARNING: This is a long video as I only did minimal cuts.
If viewers of this video will request, I will make an English CC.
Follow us on twitter!
https://twitter.com/DeuteriumTech
@deuteriumtech
Like us on Facebook! @DeuteriumTech
https://www.facebook.com/DeuteriumTech/
Questions? Comments? Suggestions?
We would love to hear them!

Update/conclusion June 3rd: https://youtu.be/e_GRIHhd8lc
13:33 for original defects and jump to 17:08 for the post "repair" update and 21:40 for the remaining issues after it got back from the Razer repair center. Message to anyone at Razer 39:00.
Purchased this 2TB Razer Blade Pro (6700HQ) and out of the box was greeted with clicking and popping noises from the cooling system, metal panel falling off, screen bleed, and blue screens. Sent to repair center for nearly a month, only to have it sent back with most of the defects still there. Razer support and repair center are some of the worst I have ever had to deal with. See the video for all of the details. BEWARE!!
This is an abso

Please like for my weird head shape!
Subscribe!
FOLLOW ME:
IG: http://instagram.com/thatadult
TUMBLR: http://thatadult.tumblr.com
TWITTER: http://twitter.com/rianphin
20% off your first purchase with Glossier, or just see my picks!
https://www.glossier.com/reps/rian
Glossier StretchConcealer in Dark
Glossier Stretch Concealer in Deep
music:
https://soundcloud.com/danielcaesar/japanese-denim
COOL LINKS I'VE LIKED TODAY:
Dorothy Roberts talking about medicine and its connection to race:
http://www.npr.org/2017/02/10/514150399/what-s-race-got-to-do-with-medicine?utm_source=tumblr.com&utm_medium=social&utm_campaign=npr&utm_term=nprnews&utm_content=20170216
(Dorothy Roberts wrote Killing The BlackBody which changed my entire life WORTH WATCHING AND READING)
Stung By A Bullet Ant
https://www.youtube.com/watch?v=tXjHb5QmDV0
(I love bugs)
Margiela Mens Wear
http://www.vogue.com/fashion-shows/fall-2017-menswear/maison-martin-margiela/slideshow/collection
I go to a state university but a lot of people keep asking me about community college AND I saw a post where a guy got accepted to Harvard, UCBerkley etc. and graduated from a CC, literally GO TO A CC Y'ALL! I love you!
http://www.huffingtonpost.com/2013/10/08/community-college_n_4064714.htmlDara walked in NYFW HOLY SH*T! AND WAS MENTIONED ON VOGUE.COM
http://www.vogue.com/article/new-york-fashion-week-fall-2017-ready-to-wear-marc-jacobs-model-cast
FTC: Not sponsored, Glossier link is an affiliate link! It's my rep code! :-) So grateful to get to work with Glossieeeerrr all opinions are absolutely my own, I don't recommend anything I don't like and you do not have to use my rep code to shop Glossier!

Please like for my weird head shape!
Subscribe!
FOLLOW ME:
IG: http://instagram.com/thatadult
TUMBLR: http://thatadult.tumblr.com
TWITTER: http://twitter.com/rianphin
20% off your first purchase with Glossier, or just see my picks!
https://www.glossier.com/reps/rian
Glossier StretchConcealer in Dark
Glossier Stretch Concealer in Deep
music:
https://soundcloud.com/danielcaesar/japanese-denim
COOL LINKS I'VE LIKED TODAY:
Dorothy Roberts talking about medicine and its connection to race:
http://www.npr.org/2017/02/10/514150399/what-s-race-got-to-do-with-medicine?utm_source=tumblr.com&utm_medium=social&utm_campaign=npr&utm_term=nprnews&utm_content=20170216
(Dorothy Roberts wrote Killing The BlackBody which changed my entire life WORTH WATCHING AND READING)
Stung By A Bullet Ant
https://www.youtube.com/watch?v=tXjHb5QmDV0
(I love bugs)
Margiela Mens Wear
http://www.vogue.com/fashion-shows/fall-2017-menswear/maison-martin-margiela/slideshow/collection
I go to a state university but a lot of people keep asking me about community college AND I saw a post where a guy got accepted to Harvard, UCBerkley etc. and graduated from a CC, literally GO TO A CC Y'ALL! I love you!
http://www.huffingtonpost.com/2013/10/08/community-college_n_4064714.htmlDara walked in NYFW HOLY SH*T! AND WAS MENTIONED ON VOGUE.COM
http://www.vogue.com/article/new-york-fashion-week-fall-2017-ready-to-wear-marc-jacobs-model-cast
FTC: Not sponsored, Glossier link is an affiliate link! It's my rep code! :-) So grateful to get to work with Glossieeeerrr all opinions are absolutely my own, I don't recommend anything I don't like and you do not have to use my rep code to shop Glossier!

Mike Rossi and Mohsen Hadianfard, co-founders of Sweet Tooth, emphasize the importance of customer service and discuss ways to excel at it. Mike and Mohsen expl...

Mike Rossi and Mohsen Hadianfard, co-founders of Sweet Tooth, emphasize the importance of customer service and discuss ways to excel at it. Mike and Mohsen explain various key channels and highlight important customer service strategies that startups can immediately implement.
MaRS -- BuildingCanada's next generation of global technology companies. http://www.marsdd.com/

Mike Rossi and Mohsen Hadianfard, co-founders of Sweet Tooth, emphasize the importance of customer service and discuss ways to excel at it. Mike and Mohsen explain various key channels and highlight important customer service strategies that startups can immediately implement.
MaRS -- BuildingCanada's next generation of global technology companies. http://www.marsdd.com/

best customer service ever!

Get your camera out and make a video telling pug1 why you want his hammer and name the video “why I want pug’s hammer” and each week through februarwerds ill pi...

Get your camera out and make a video telling pug1 why you want his hammer and name the video “why I want pug’s hammer” and each week through februarwerds ill pick a dick and send them my hammer bmp
Subscribe to the everyday dicker'dness...
be sure to check out http://www.1puglife.com click the store tab, help out the cause and get cooler as frig merch
Business inquires email 1puglifemarketing@gmail.com
FREE 1puglife soundboard APP!!! https://play.google.com/store/apps/details?id=appinventor.ai_1puglife_com.Soundboard_1puglife_free_V1
subscribe to my cheechin channel http://youtube.com/1pugarmy
add me on facebook http://full.sc/1aZtymP
follow me on twitter http://full.sc/1cDT6E5
follow me on instagram http://instagram.com/1puglifedotcom
get yer official 1puglife shwag at http://full.sc/1cDPl1A
like 1puglife entertainment on facebook http://full.sc/14jeT2a
send me stuff and ill mention your channel in a movie
po. box 98 inwood ontario n0n1k0
thanks for watching!
Subscribe to the dicker'dness... http://full.sc/1cDOhKQ

Get your camera out and make a video telling pug1 why you want his hammer and name the video “why I want pug’s hammer” and each week through februarwerds ill pick a dick and send them my hammer bmp
Subscribe to the everyday dicker'dness...
be sure to check out http://www.1puglife.com click the store tab, help out the cause and get cooler as frig merch
Business inquires email 1puglifemarketing@gmail.com
FREE 1puglife soundboard APP!!! https://play.google.com/store/apps/details?id=appinventor.ai_1puglife_com.Soundboard_1puglife_free_V1
subscribe to my cheechin channel http://youtube.com/1pugarmy
add me on facebook http://full.sc/1aZtymP
follow me on twitter http://full.sc/1cDT6E5
follow me on instagram http://instagram.com/1puglifedotcom
get yer official 1puglife shwag at http://full.sc/1cDPl1A
like 1puglife entertainment on facebook http://full.sc/14jeT2a
send me stuff and ill mention your channel in a movie
po. box 98 inwood ontario n0n1k0
thanks for watching!
Subscribe to the dicker'dness... http://full.sc/1cDOhKQ

Customer Service Telephone Role Play ☎️ Helping You Book a Birthday Gift

This call may be monitored for quality purposes... you've called Infinitely Festive Dot Com, the #1 destination for your celebration needs. Today, we help you b...

This call may be monitored for quality purposes... you've called Infinitely Festive Dot Com, the #1 destination for your celebration needs. Today, we help you book a birthday experience for your significant other.
As with real phone calls, this role play is audio only and perfect for snoozing, walking, studying, or working.
I'm really excited about this roleplay because I personally get triggered by phone voices and customer service / survey calls. Sometimes I try to keep them on the line longer than necessary and always say yes to people asking me for my opinion or my bank offering me stuff I don't need... naughty but this is the reality of that ASMR life. Let me know what you think and if you enjoy this, and like the video / comment if you'd like to see more phone role plays in the future (ideas welcome!)
Triggers include: typing, phone, personal attention, tongue clicking
Big love to my 2,068 subscribers! 😍 ♥️
——————————-
// Missed my last videos? No worries! //
💜 [Night Version🌙] Scalp Check for a SPY https://www.youtube.com/watch?v=XKsHc7iiHaY
💜 Scalp Check for a SPY 🕵️‍ Medical ASMR Roleplay https://www.youtube.com/watch?v=k7wSeVtunKI
💜 [Night Version🌙] Physical Therapist Roleplay ASMR 💆🏻‍ https://www.youtube.com/watch?v=1Lsg1U9C-ho
// Social Media //
❥ Instagram
https://www.instagram.com/infinitelyasmr
❥ Google Plus
https://plus.google.com/+InfinitelyASMR
//What is ASMR?//
This video is made for relaxation purposes and can help with sleep, low mood, and to stimulate pleasant ‘tingles’ common in those who experience ASMR.
If you're stumbled on my video by accident and are wondering what the heck is going on, check out the Wikipedia page explaining ASMR: https://en.wikipedia.org/wiki/Autonomous_sensory_meridian_response
If you read this far, comment "hello, it's me."

This call may be monitored for quality purposes... you've called Infinitely Festive Dot Com, the #1 destination for your celebration needs. Today, we help you book a birthday experience for your significant other.
As with real phone calls, this role play is audio only and perfect for snoozing, walking, studying, or working.
I'm really excited about this roleplay because I personally get triggered by phone voices and customer service / survey calls. Sometimes I try to keep them on the line longer than necessary and always say yes to people asking me for my opinion or my bank offering me stuff I don't need... naughty but this is the reality of that ASMR life. Let me know what you think and if you enjoy this, and like the video / comment if you'd like to see more phone role plays in the future (ideas welcome!)
Triggers include: typing, phone, personal attention, tongue clicking
Big love to my 2,068 subscribers! 😍 ♥️
——————————-
// Missed my last videos? No worries! //
💜 [Night Version🌙] Scalp Check for a SPY https://www.youtube.com/watch?v=XKsHc7iiHaY
💜 Scalp Check for a SPY 🕵️‍ Medical ASMR Roleplay https://www.youtube.com/watch?v=k7wSeVtunKI
💜 [Night Version🌙] Physical Therapist Roleplay ASMR 💆🏻‍ https://www.youtube.com/watch?v=1Lsg1U9C-ho
// Social Media //
❥ Instagram
https://www.instagram.com/infinitelyasmr
❥ Google Plus
https://plus.google.com/+InfinitelyASMR
//What is ASMR?//
This video is made for relaxation purposes and can help with sleep, low mood, and to stimulate pleasant ‘tingles’ common in those who experience ASMR.
If you're stumbled on my video by accident and are wondering what the heck is going on, check out the Wikipedia page explaining ASMR: https://en.wikipedia.org/wiki/Autonomous_sensory_meridian_response
If you read this far, comment "hello, it's me."

published:03 Oct 2016

views:17077

back

Customer Service Telephone Role Play ☎️ Medical Insurance Questionnaire

This call may be monitored for quality assurance or training purposes... you've received a call from Infinitely CoveredHealth Insurance. Today, we will be going through a health questionnaire to help you get started with our service.
Triggers include: typing, phone, personal attention, mouth sounds, medical questions, ok, okay.
Big love to my 7,593 subscribers! 😍 ♥️
--------------------
// OnlineTherapy/Counselling //
I know many of you (like me) struggle with depression, anxiety, and other mental health concerns. While ASMR is a massive support, sometimes it can really help to have someone objective to talk to. If you'd like to try therapy, consider BetterHelp - an online counselling service that you can use from home to video/chat with a therapist! They're really nice people and are providing an awesome service.
Here's a sign up link: http://bit.ly/2w5CC9g
FTC: By using my BetterHelp referral link you are supporting this channel. I receive a commission if you become a paid customer, but I only promote products I truly believe in.
If you are feeling suicidal, please contact a hotline immediately: http://www.suicide.org/international-suicide-hotlines.html
--------------------------
// Playlists//
🌟 RolePlays https://www.youtube.com/playlist?list=PLTgI5nGxtksfoPy8Ca2ghYLnMIBfL8GGH
🌟 Medical ASMR Role Plays https://www.youtube.com/playlist?list=PLTgI5nGxtksehgYOtRLkI7JdCS4V_wnNZ
🌟 Night Versions (Reduced brightness/blue light for better sleep) https://www.youtube.com/playlist?list=PLTgI5nGxtkscLTmLtpzVEcIsXd97eESpg
// Keep in Touch //
❥ Instagram
https://www.instagram.com/infinitelyasmr
❥ Write me
Email is best if you want to reach me: infinitelyasmr@gmail.com (I respond to YouTube messages sporadically but appreciate them all)
// Support my channel //
Want to help with props and equipment? You can send Amazon gift cards to infinitelyasmr@gmail.com. This is not required! Feel free to keep enjoying my videos without contributing. ♥
//What is ASMR?//
This video is made for relaxation purposes and can help with sleep, low mood, and to stimulate pleasant ‘tingles’ common in those who experience ASMR.
If you're stumbled on my video by accident and are wondering what the heck is going on, check out the Wikipedia page explaining ASMR: https://en.wikipedia.org/wiki/Autonomous_sensory_meridian_response
If you read this far, comment with your favourite midnight snack.

This call may be monitored for quality assurance or training purposes... you've received a call from Infinitely CoveredHealth Insurance. Today, we will be going through a health questionnaire to help you get started with our service.
Triggers include: typing, phone, personal attention, mouth sounds, medical questions, ok, okay.
Big love to my 7,593 subscribers! 😍 ♥️
--------------------
// OnlineTherapy/Counselling //
I know many of you (like me) struggle with depression, anxiety, and other mental health concerns. While ASMR is a massive support, sometimes it can really help to have someone objective to talk to. If you'd like to try therapy, consider BetterHelp - an online counselling service that you can use from home to video/chat with a therapist! They're really nice people and are providing an awesome service.
Here's a sign up link: http://bit.ly/2w5CC9g
FTC: By using my BetterHelp referral link you are supporting this channel. I receive a commission if you become a paid customer, but I only promote products I truly believe in.
If you are feeling suicidal, please contact a hotline immediately: http://www.suicide.org/international-suicide-hotlines.html
--------------------------
// Playlists//
🌟 RolePlays https://www.youtube.com/playlist?list=PLTgI5nGxtksfoPy8Ca2ghYLnMIBfL8GGH
🌟 Medical ASMR Role Plays https://www.youtube.com/playlist?list=PLTgI5nGxtksehgYOtRLkI7JdCS4V_wnNZ
🌟 Night Versions (Reduced brightness/blue light for better sleep) https://www.youtube.com/playlist?list=PLTgI5nGxtkscLTmLtpzVEcIsXd97eESpg
// Keep in Touch //
❥ Instagram
https://www.instagram.com/infinitelyasmr
❥ Write me
Email is best if you want to reach me: infinitelyasmr@gmail.com (I respond to YouTube messages sporadically but appreciate them all)
// Support my channel //
Want to help with props and equipment? You can send Amazon gift cards to infinitelyasmr@gmail.com. This is not required! Feel free to keep enjoying my videos without contributing. ♥
//What is ASMR?//
This video is made for relaxation purposes and can help with sleep, low mood, and to stimulate pleasant ‘tingles’ common in those who experience ASMR.
If you're stumbled on my video by accident and are wondering what the heck is going on, check out the Wikipedia page explaining ASMR: https://en.wikipedia.org/wiki/Autonomous_sensory_meridian_response
If you read this far, comment with your favourite midnight snack.

Real Live Customer Service Call with eBay

So you wanna sell stuff on eBay? You might eb able to pick it, but can you stand your ground in customer service calls if there is a problem? Sorry you missed t...

So you wanna sell stuff on eBay? You might eb able to pick it, but can you stand your ground in customer service calls if there is a problem? Sorry you missed the first part of the conversation. Watch and learm.

So you wanna sell stuff on eBay? You might eb able to pick it, but can you stand your ground in customer service calls if there is a problem? Sorry you missed the first part of the conversation. Watch and learm.

PROOF: Globe Telecom's Customer Service is Inconsistent

We all know that Globe is crap. Their customer service is crap. But it is nice to have all of that documented in a video for EVERYONE to see.
In this video, we...

We all know that Globe is crap. Their customer service is crap. But it is nice to have all of that documented in a video for EVERYONE to see.
In this video, we called three agents about a certain issue I am having. The responses of the agents are... funny and disappointing at the same time.
WARNING: This is a long video as I only did minimal cuts.
If viewers of this video will request, I will make an English CC.
Follow us on twitter!
https://twitter.com/DeuteriumTech
@deuteriumtech
Like us on Facebook! @DeuteriumTech
https://www.facebook.com/DeuteriumTech/
Questions? Comments? Suggestions?
We would love to hear them!

We all know that Globe is crap. Their customer service is crap. But it is nice to have all of that documented in a video for EVERYONE to see.
In this video, we called three agents about a certain issue I am having. The responses of the agents are... funny and disappointing at the same time.
WARNING: This is a long video as I only did minimal cuts.
If viewers of this video will request, I will make an English CC.
Follow us on twitter!
https://twitter.com/DeuteriumTech
@deuteriumtech
Like us on Facebook! @DeuteriumTech
https://www.facebook.com/DeuteriumTech/
Questions? Comments? Suggestions?
We would love to hear them!

Update/conclusion June 3rd: https://youtu.be/e_GRIHhd8lc
13:33 for original defects and jump to 17:08 for the post "repair" update and 21:40 for the remaining ...

Update/conclusion June 3rd: https://youtu.be/e_GRIHhd8lc
13:33 for original defects and jump to 17:08 for the post "repair" update and 21:40 for the remaining issues after it got back from the Razer repair center. Message to anyone at Razer 39:00.
Purchased this 2TB Razer Blade Pro (6700HQ) and out of the box was greeted with clicking and popping noises from the cooling system, metal panel falling off, screen bleed, and blue screens. Sent to repair center for nearly a month, only to have it sent back with most of the defects still there. Razer support and repair center are some of the worst I have ever had to deal with. See the video for all of the details. BEWARE!!
This is an abso

Update/conclusion June 3rd: https://youtu.be/e_GRIHhd8lc
13:33 for original defects and jump to 17:08 for the post "repair" update and 21:40 for the remaining issues after it got back from the Razer repair center. Message to anyone at Razer 39:00.
Purchased this 2TB Razer Blade Pro (6700HQ) and out of the box was greeted with clicking and popping noises from the cooling system, metal panel falling off, screen bleed, and blue screens. Sent to repair center for nearly a month, only to have it sent back with most of the defects still there. Razer support and repair center are some of the worst I have ever had to deal with. See the video for all of the details. BEWARE!!
This is an abso

How to give great customer service: The L.A.S.T. method

http://www.engvid.com/ Do you work in customer service? What do you do when your customer has a problem? In this video, I will teach you how to give great customer service. You will learn many polite expressions you can use with your customers. I will explain the Listen, Apologize, Solve, and Thank (L.A.S.T) method, which will help your performance at any customer service job. I'll also give you my customer service tips for dealing with an angry customer. After this video, watch Rebecca's video about phone customer service: https://www.youtube.com/watch?v=KBSrZYXkkyE
Take the quiz at http://www.engvid.com/how-to-give-great-customer-service-the-last-method/
TRANSCRIPT
Hello. My name isEmma, and in today's video I am going to teach you a very, very important thing for customer service. I used to work in customer service, and this is actually one of the most important things I learned, and this is called the L-A-S-T or LAST approach.
So, to get started, let's talk a little bit about: What is customer service? So, customer service is when you have customers, of course, and you're trying to make your customers as comfortable and happy as possible. You're also trying to meet their needs and expectations, and solve any problems or situations that they might have. So, customer service is a huge category. There's many, many different jobs where you use customer service. If you work in a hotel, for example, as a clerk, you know, in the lobby, as a bellhop, you will be using customer service. If you work at a restaurant as a server, you'll be using customer service, or as a hostess. If you're the manager of a store, you'll be using customer service. If you work in a business or even in a hospital, you'll be using customer service. So, pretty much any time you're dealing with people from the public and they're customers and you're trying to help them, you're doing customer service.
So, there are many different problems that a customer might have. What are some examples of some problems? Can you think of anything, a problem a customer might have? Maybe somebody charged them too much for something, maybe they're in a store and the lineups are too long, maybe a customer is at a hotel and they're very unhappy because the Wi-Fi isn't working or their bed's uncomfortable. So, there's so many different problems customers might have at different types of businesses.
In this video what I'm going to teach you is: What do you do when a customer has a problem? Okay? So, a very easy thing to do when a customer has a problem is called the LAST approach. "LAST", what does it stand for? Well, if a customer has a problem, the first thing you should do is listen to their problem, the next thing you should do is apologize, solve their problem, and thank them. So: Listen, Apologize, Solve, and Thank. We're going to look at expressions we use to show we're listening, expressions to apologize, expressions that can help us solve problems, and expressions to thank customers.
Okay, so the first step when a customer has a problem is to listen. So, the first thing you should do is find out what the problem is. You can ask them: "What seems to be the problem?" or "How can I help you?" Okay? Once they start explaining what the problem is, very important that you look like you're actually listening and that you do listen. Okay? So, you shouldn't look at your watch: "Mm-hmm. Mm-hmm." Okay? That's a bad idea. You shouldn't look at the sky: "Uh, when is this person going to stop talking?" Okay? You shouldn't roll your eyes. Okay? No, no, no. You need to show that you actually care about what the customer is saying.
So, showing you're listening is very important. You can repeat back to the customer what they're saying to show that you understand and to make sure that you did understand. So: "So what you're saying is, you know, there's no hot water in this hotel.", "So what you're saying is the Wi-Fi's not working and you're not happy with that." Okay? These are some examples. "So what you're saying is _________." You can also say: "Let me get this right..." "Let me get this right, what you're saying is that, you know, there's a problem at your table.", "What you're saying is that you've been waiting for your food for a really long time." So it's important to show that you are listening and you acknowledge what they have said.
Okay. Now, sometimes with customer service you get a customer who's very angry, and maybe they start swearing, they start using very bad language. Okay? So if this happens, very important that you don't get upset. Okay? When this happened to me in the past, I would actually pretend to be a computer. I would not take anything personally. I would just smile and pretend to be a computer, and that's how I got through angry customers. So, if the person is rude... You know, it's not right if somebody is saying something rude to you, if they're swearing at you, or they're making you feel uncomfortable. So, be polite. Okay?

15:22

Customer Service Vs. Customer Experience

For detailed notes and links to resources mentioned in this video, visit http://patrickbet...

Customer Service Vs. Customer Experience

For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience
Customer service vs. customer experience; Do you know the difference?
One of the best exercises for you to do is make a list of companies or businesses that you go back to over and over and over again, and ask yourself why.
On the left, list five companies you return to again and again, and on the right write the reason for doing so.
For instance, on the left write, "I go to this restaurant at least once a week" and on the right write, "I go there because _____________."
The thing that goes into the blank is generally one of these six reasons. They will give you a lot of clues for your own business.
#1: Fast - 0:38
#2: Quality - 0:49
#3: Cheap - 0:57
#4: Luxury - 1:10
#5: User Friendly - 1:23
#6: Customer Service - 1:38
Subscribe to the channel: http://www.youtube.com/valuetainment?...
Valuetainment- The best channel for new, startup and established entrepreneurs.
Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.

12:28

What is customer service ? The 7 Essentials To Excellent Customer Service

What is customer service ? The 7 Essentials To Excellent Customer Service

WantDavid's New, FREE in-depth training? Visithttp://www.purecustomerservice.com and download The 8 Secrets To ExcellentCustomer Service today! In this YouTube Video, learn "What is customer service? The 7 Essentials To Excellent Customer Service" in this complimentary video series from business coach and consultant, David Brownlee. CEO ofPure Customer Service and founder of www.PureCustomerService.com and The PureCustomer Service TrainingProgram, 8 Secrets To Create Raving Fan Clients. Call or email us today to find out we can help grow your business through coaching, consulting or our training programs (800) 299-3449 service@purecustomerservice.com
Customer service is more than waiting on customers. It includes trying to exceed customer expectations. More common retail and customer service interview questions and sample answers are a good place to start. Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an avenue for follow up. Customer service is the provision of service to customers before, during and after a purchase. According to David Brownlee and the www.purecustomerservice.com "Customer service is a series of 7 essentials to excellent customer service. Mar 2, 2013 -- Customer service is the practice of providing customers with a positive, helpful experience. Good customer service must include 7 essentials and a great customer service training company like davidbrownlee.com. For the Institute of Customer Service "Customer service is the sum total of what an organization does to meet customer expectations and produce customer satisfaction. Customer service is important because customer service does more than simply provide a means to drive sales. It is also said that when companies have a stong customer service program, customers keep coming back. Definition of customer service: All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a customer and their overall experience with your company. Can you answer these Sales and Customer Service questions? I am handling a training session on customer service for the public works department of a city near you. The enhancement of customer service is the driving force behind the redefinition project. It is important to David Brownlee and Associates that all staff know the 7 essentials to excellent customer service. Why Is Excellent Customer Service So Rare? Five Needs of Every Customer. External and Internal Customers. Customer Attributes. Cost of Losing a Customer can be huge. A customer service advisor, or CSA, (also customer service associate and customer service representative) is a generic job title in the service industry. It covers a broad spectrum of jobs. Customer care involves putting systems in place to maximize your customers' satisfaction with your business. Sales and profitability rely on ensuring your customer loyalty. Feb 6, 2013 -- David Brownlee also blogs here. "Customer Service is about creating a relationship of trust and loyalty with customers that transcends the interaction of the company and their clients. Customer Care refers to systems in the business place that will maximize your customers' satisfaction with your business. Learn more now! (800) 299-3449. May 5, 2013 -- Customer service is helping a customer with any issues or concerns they may have on a product or anything else relating to the place at which you find yourself and your company. Jan 25, 2013 -- Many marketers are evaluating what role customer experience and customer service should have in their 2013 marketing goals. The answer is easy. www.purecustomerservice.com Mar 7, 2012 -- The ultimate guide to the question: What Is Customer Service? 19 experts from customer service, small business, and marketing share their expertise. Customer service handles company issues in stores, over the phone and even by email. Companies that produce highly technical products, such as software or hardware need to do an exceptional job. Oct 5, 2012 -- "I can't get in touch with my customer service rep is something you hear all too often. I need to talk to someone about my bill. Please call me." David Brownlee (800) 299-3449 can answer all of your customer service training questions. Some surprising studies, stories, and documentaries have come out about customer service, and they could change the way you run your business. Experts from www.purecustomerservice.com are awesome.

3:55

Customer Service PT.3

Thanks you all for watching! Dont forget to like and subscribe and also follow my accounts...

Bad Customer ServiceCompilation 2017 - Public Freakout Compilation 2017
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WORST Customer Service! Employee VS Customer Compilation!

ANGRY PEOPLE FIGHTING LIKE MADCOWS?!?!?!?!?!?!?!?!?!
https://www.youtube.com/watch?v=-VC3tFBB6z0
-~-~~-~~~-~~-~-
Thanks for watching the second episode on the worst customer service ever!
Like and share the video if you enjoyed! It helps out the channel a lot!
Make sure to check out my channel for my latest videos!
Epic Compilations of Youtube is a channel dedicated to the craziest videos out there! Focused on Text-Based Commentary throughout the videos, no more of the same boring old compilations, let's add to the conversation as we laugh at these funny fails and shocking videos as a community!
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Visit my About section on my channel and shoot me an email or message!
OutroSong: Je M'Amuse RO Remix

Customer Service

6 CommonCustomer Expectations-- Created using PowToon -- Freesign up at http://www.powtoon.com/ . Make your own animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.

4:30

Types of Customer Service Officers

Good morning sir, how may I assist you today?
Produced and Written by:
Lingyi Xiong @Bli...

EPIC Verizon Customer Service Phone Call

--Epic Verizon customer support call from George Vaccaro reminds us of our telemarketer phone calls.
--On the BonusShow: Louis' latest Krakatoa metal band show, odd sexual Amazon orders, a gun that stops you from talking, and more.
The David Pakman Show is an internationally syndicated talk radio and television program hosted by David Pakmanhttp://www.davidpakman.com
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Broadcast on March 5, 2012SupportTDPS by clicking (bookmark it too!) this link before shopping on Amazon: http://www.amazon.com/?tag=thedavpaksho-20 David's Instagram: http://www.instagram.com/david.pakman

3:59

"Customer service"

Thanks you all for watching! Dont forget to like and subscribe and also follow my accounts...

Learn English for Call Centers and Customer Service Jobs

Does your job involve speaking with customers in English? If you want to speak clearly and politely to customers, this lesson is for you! You'll hear a model conversation full of polite expressions you can use at work. I'll teach you the correct way to greet customers, and how to ask common questions that come up in customer service and sales jobs in call centers. This is a great way to improve your job performance or to prepare for a call center interview. I'll also teach you a secret that all the top customer service agents know. Beyond call center training, this lesson will help anyone who wants to communicate more professionally and politely in the workplace.
http://www.engvid.com/learn-english-for-call-centers-and-customer-service-jobs/
TRANSCRIPT
Hi. I'm Rebecca from engVid. Being polite is always important, but it's especially important if you have a job in a call centre or in any customer service oriented position. So, let's look at what it sounds like when we meet a polite employee and a rude employee, whether it's on the phone or in person. But this dialogue that we're going to go through is actually on the phone. So, let's listen.
Okay, so we have here two employees, RudeRobert and Polite Patricia, and they speak very differently. So let's listen to Robert. Robert answers the phone, and he says; "Yes? Huh?" Patricia says: "Hello. Good morning." Robert goes on: "What do you want?" Patricia says: "May I help you? How can I assist you?" Then Robert says: "Wait a minute." Patricia says: "Just a moment, please." Then Robert can't hear, so he says: "What? Huh? Can't hear you." Patricia says: "I'm afraid I didn't hear what you said. Could you speak a little louder, please?"
Now, in this case, we were listening to both people. Right? Let's just go and listen to Robert by himself and see what he sounds like. "Yes. Huh? What do you want? Wait a minute. What? Huh? Can't hear you." Now let's listen to Patricia. "Hello. Good morning. May I help you? How can I assist you? Just a moment, please. I'm afraid I didn't hear what you said. Could you speak a little louder, please?" Who would you rather meet on the phone? Let's continue this dialogue.
And Robert continues. Let's listen in. "What else? Is that it?" Patricia says: "Will there be anything else? Will that be all? Is there anything else I can help you with today?" Robert says: "Gimme yer email." Now, you see, I wrote here: "Gimme your email." Okay? That is not proper English; that is not correct English. Don't write like that. But I wrote it like that because when people speak really fast and they speak very casually and very, very, very informally, then it sounds like that. But it's only proper in certain informal situations with your friends or something like that; not in the workplace. Okay? And certainly not in a customer service kind of position. So, you will see some things like that here, but don't try to talk like that or write like that if you have a customer service job.
So, Robert says: "Gimme your email." Patricia says: "May I have your email please?" Robert says: "How many boxes do ya want?" Patricia says: "How many boxes would you like?" Now, that's something to really pay attention to. When we change: "Do you want" to "Would you like", it makes a world of difference. "Would you like" is very, very polite, and "Do you want" is very ordinary. So make sure that you use: "Would you like", even if you don't have a customer service job. It's just a much more polite way of speaking.
Let's continue. So, Robert says: "How do you wanna pay?" And Patricia says: "How would you like to pay?" Again, we see: "Do you want" or "wanna" and "Would you like". Right? "How will you be paying today?" And Robert says: "Okay. Bye!" And Patricia says: "Thank you very much. Have a nice day.
Now, did you notice that when I was reading Patricia's part, I was smiling; when I was reading Robert's part, I wasn't smiling? So, most call centres and customer service positions train their employees to smile while they're speaking, because they say that we can hear your smile. All right? And it's true. And if you go back and listen to this video, you might hear my smile even if you're not looking at the video. So try that yourself. If you want to sound friendlier, if you want to sound more polite, if you want to sound warmer - then smile, especially when you're on the phone. And even though people can't see you, they can hear your smile and your warmth. Okay? So, keep these points in mind. They can make or break your career. All right?
If you'd like to do some practice on this, please go to our website: www.engvid.com. Thanks very much for watching. Bye for now.

Autonomous Customer Care: Interactive and proactive bots for customer service

Address the need for automation, less human intervention and reduction of number of issues that require troubleshooting as key to providing exceptional customer care.
https://networks.nokia.com/solutions/autonomous-customer-care

Building a Angular4+ Web App | S4P36 | Adding a Customer Service

This is the fourth series in a course of five series about building 2 TierWeb Applications. All previous series in this full course will be linked below as playlists.
The first series about C# Basics:
https://www.youtube.com/playlist?list=PL8jcXf-CLpxpN2bB-MJ1xm_TSWRsCpu_l
The second series about C# and software architecture:
https://www.youtube.com/watch?v=4C-A-NOTc3g&list=PL8jcXf-CLpxrVWNlN42J_ve_JJKuZMv61
The ThirdSeries was about making a REST API in .net Core:
https://www.youtube.com/playlist?list=PL8jcXf-CLpxqNy7VsWPoZmigZZ6E6WKri
This is part of the Fourth Series about making an Angular Web Application:
https://www.youtube.com/playlist?list=PL8jcXf-CLpxpVgGzlbFkNibX4o_-QJwPG
The overall goal of the course is to learn how to build Distributed Software Systems and also how to code a fully featured Web Application with the newest technology (Late 2017).
We will be using .NetCores (C#) Web API as a Rest API on the Backend Tier, Angular4+ (Typescript) as the Frontend Tier and we will persist our data in an MSSQL database using the Entity Framework.
In the end, we will build a fully featured web application where we will address most of the issues that arise when developing a real-world web application.
To get the code for each of the videos in this series goes to:
https://github.com/EASV/CustomersApp
Important Links:
Download Webstorm:
https://www.jetbrains.com/webstorm/download
Setup Webstorm:
https://www.youtube.com/watch?v=upgjCMHGpwo
Angular.io:
https://angular.io/
NodeJS:
https://nodejs.org/en/
..more to come...

0:31

Call Facebook Customer Service Phone Number For Complex Technical Issues

Nowadays, Facebook is not just another social networking site rather it has also proved to...

Call Facebook Customer Service Phone Number For Complex Technical Issues

Nowadays, Facebook is not just another social networking site rather it has also proved to be the most effective promotional platform for any of the business. visit: http://callcustomerservice247.com/facebook/

Centurylink Customer 1 888 209 7111 Service Number

We are SupportTFN, Our passions to provide you best CenturyLink email technical support service. If you need any kind tech support for your email account related issues or want instant error solution to dial toll-free number 1-888-209-7111 or visit on our website for more details: http://www.supporttfn.com/centurylink-customer-service

AOL Customer Service

AOL is not a new name in the email service provider’s industry. It is among the top most brands with millions of users in across the world. It evolved with its history of many ups and down from dawn to dusk, it emerged in largest email service provider in the world. We can’t ignore its success in its failure time. AOL has wonderful features to provide for the users. If users have any issues they can take support from our third-party tech support system through AOL Customer ServiceNumber +1-800-863-5563. Our level six technicians will resolve all the issues immediately.
Visit here:
http://www.customer-service-tollfree.com/

1:27

Small Business CRM, Cloud CRM, Customer Service Center, Customer Experience