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Successful Negotiating Skills: Getting to Yes

Industrial unrest in Ireland is on the increase after a recession that lasted years kept a lid on expectations. Whether or not your organisation is unionised, negotiation skills are a central and ongoing part of your job as a Human Resources professional.The objective of this workshop is to provide you with the necessary knowledge and skills to effectively and successfully negotiate or bargain across a range of work-related scenarios.

Why is this event important for YOU?

Are you engaged in individual or collective type negotiations?

Do you have to make job offers, pay\bonus offers or undertake performance reviews?

The cost of failed negotiations is often too costly to contemplate. Effective negotiations are the bedrock upon which successful individuals, organisations, trade unions and economies are built. When engaged in negotiations - where your skill-set as a negotiator can prevent losses, increase gains or enhance circumstances for you and your constituents - it is crucial that you get it right. We’ll show you how.

After attending you will:

Whilst this event will alert you to some negotiating shortcuts, tricks and techniques, it will also enable you to gain a deeper insight into how the person or people across the table think and act\react. With this insight, you'll gain the benefit of proven techniques to effectively deal with every phase of the negotiating process.

So, delegates attending this one-day workshop style training course will benefit from the following range of learning outcomes:

How to plan the negotiation encounter

How to create a win: win situation in the most trying or demanding of circumstances

How to be assertive and, if appropriate aggressive, during the negotiation process

How to progress negotiations from the preliminary and preparatory phases to the successful conclusion\closing stage

More value from this event

This isn't a sit-back-and-listen training course. It will be conducted on a highly interactive and participative basis, including the active involvement of participants via a practical case study and template documents/checklists for negotiation purposes.

With an interactive workshop format, you'll have the opportunity to pose all those questions that are on your mind pertaining to the negotiating process and you’ll leave equipped with the tools used in the art of successful negotiations.

Course overview/outline programme

Effective planning for successful negotiations

Using assertiveness to get the best deal

Identifying and deploying the right bargaining strategies and tactics

Adopting a collaborative approach to ensure trust, rapport and long term gains for both parties

How to distinguish win: win from win: lose and lose: lose negotiation situations

Negotiating styles and strategies

Who is it for? This one-day training programme is designed for all those involved in the negotiation or bargaining process, in their role or capacity as a new (or even experienced) line/function manager, HR practitioner, workplace representative or trade union official.

NOTE: This workshop is designed in a manner that makes it suitable for participants from all backgrounds/organisation types.

“The course was very much conducted on an interactive basis, using a case study which allowed participants to partake and act out a negotiation scenario. This was a very beneficial way of gaining an insight into how negotiations work in practice. In addition to the case study exercise, Gerry McMahon walked us through the vital steps in negotiations, from planning through to successful conclusion and closing stages and provided us with excellent course materials which will be very useful for future reference. Gerry gave his time freely and was very knowledgeable on the subject and took time throughout the day to answer questions from the course participants. Overall I felt it was an excellent course and I would recommend it to anyone who is involved in negotiation or bargaining as part of their role.”Shirley Kearney, External Staff Relations, Department of Education and Skills

"The Negotiation Skills training session was really useful. Gerry is able to put everything in clear and concise terms and share his insights, opinions, tips and also provide advice on specific topics. On top of all this, he has a great sense of humour, which made the session all the more enjoyable. Wholeheartedly recommend!"Daniela Maskova, HR Business Partner, Welocalize

"I found the course to be very informative even for someone like myself you have some experience in the field already. Gerry was very engaging and his tutorial style was very good. He has immense experience on the topic and is a practitioner himself. I would highly recommend the course to both HR professionals and Union Officials alike."Tony Martin, Industrial Relations Officer, IMPACT Trade Union

Dublin Institute of Technology

Gerry McMahon is acknowledged as a national expert in the area of People Management and Employee Relations. He has over 30 years’ experience working as a presenter cum lecturer in the area, across a host of reputable public and private sector, 3rd level educational and academic institutions.