PayPal troubleshooting

Make sure you’ve verified your PayPal account. For more information about this, check out PayPal's help site.

What’s this really small charge on my PayPal account?

After signing up for a Spotify trial or Premium subscription, you may see a small charge ($.01 or similar) on your bank statement.

This is just an authorization charge to confirm the payment method is valid. It’s usually shown as a pending charge on your bank statement, but transactions can also appear as refunds. Some banks may delete them from the account entirely before you’ve even seen it.