Carry Forward – Live Chat

If you are concerned about the validity and lapse of unused chats, then this exclusive addon from SupportSages can help you. Live chat carry forward addon provides you the option to extent the validity of unused chats. By default chats purchased under per chat plans for technical support or sales/billing/product support plans will get lapsed after 30 days. If you wish to reactivate such lapsed chats, you can easily perform it through this addon.

The option to carry forward the chats or extend the validity of chats, without any restrictions for the number of instances makes it more profitable and economical. The addon with its ability to reclaim the unused chats makes this the most popular addon we offer among per chat live chat support plans.

You may order live chat packs in bulk and let it carry forward using this addon until the pack is used up in full! We leave it to your hands to do the maths

Per Chat Support – Sales/Billing/Product

Availability of 24/7 Live chat support for sales operations is quite convenient for clients and gives better ROI. Instant access to 24/7 sales support agents are available at a very much affordable price through this per chat support for sales/billing/product plan. This is a 24/7 live chat support plan which can be effectively used for sales/billing/ Product promotional activities during halloween, Black Friday, thanksgiving, cyber monday, Independence Day etc.

Immediate and instant access to the billing department helps the clients to avoid service interruptions and helps to maintain cordial and mutually beneficial relationships. Professional training in billing chat support, proficiency in popular billing softwares, ability to perform common billing operations such as invoicing, account creation, service activation etc, makes the plan one of the most popular per chat support plan for billing support.

Our per chat product support plan ensures 24/7 availability of chat support professional for your product support. Under this per chat product support plan, the vendor can give custom training for the product promotions and product support to deliver quality product chat support without any quality deviations. The plan is actively used for the support of products belonging to categories like ERP packages, HR portals, Shopping carts, Media Templates, Custom Applications, SAAS based software support etc.