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very ordinary hotel, only transit in Johor Bahru for a trip to kuala lumpur, nothing special from this hotel. ordinary room although clean but not too big. if you need more comfortable hotel, choose anothe one

To Mr Hasni Hashim
(Managing Director)
Owing to the very poor service that I received on 21122014 to 23122014 at your hotel called hotel Selesa. I am a tourist from Singapore and here to write feedback and review. I was very upsad and disappointed that they provided me(Customer service) plus also your hotel service facilities.
Firstly( Customers service) when I...
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We especially loved the wide range of breakfast buffet spread. There were Nasi Lemak, Lontong, Kway Teow Soup, Porridge, Cereals & a few western dishes. Taste was fantastic! The swimming pool was good too. With 3 different stages, perfect for families travelling with young children like ours. Situated at the 11th floor, the city view was perfect. Can even see...
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We especially loved the wide range of breakfast buffet spread. There were a variety of famous local dishes, porridge & cereals for the kids & a few western dishes like sausages, baked beans & bread. Taste was fantastic! I personally loved the Rendang! The outdoor pool was good. With 3 different depth levels, perfect for families travelling with young children...
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My family and I stayed here a couple of times since year 2012 , but the recent experience stay was not pleasant .
The hotel is in need of some major improvement.
HR - Please train your front row reception (the ladies especially) to greet and answer guests with a smile.
Rooms were outdated and the level smell were so...
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Firstly,before I went to this hotel I had do a researched about this Hotel,so thanks Trip Advisor.But what I had see is there are quite a lot of bad reviews about this hotel.But actually when I arrived at that Hotel it was unexpected...The hotel is much better than the reviews .Overall ,The hotel is good but one thing need to...
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Although the rooms have not seen a renovation for a long time, it is large, clean, and all the equipment works. Housekeeping is very good and responds very soon. Generous with the /coffee teabags, milk and sugar,
beds very comfortable.
We got to spend the huge saving on meals and massages available outside.
DO NOT ARRANGE A CAB FROM THE...
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1)Room really outdated, tiles in the toilet chipping away but kudos to your housekeeping team room were clean and assisted us promptly ..please refurbish asap.
2).food really bad, tasteless (used to eat here for ramadhan buffet and dinner and it was good food).

In short, though spacious the room were old and not maintained. furnitures were old.sofa stained and damped.carpet smelled.tv reception poor.no room double security lock.wifi very very poor.used to be free but now charged.breakfast was just ok. Local selections. Pool looks clean but locals wore clothes to swim in it.thats it but for the price, you have the extra facilities compared...
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