CICS Twitter, Blog, Facebook, YouTube, and Forum information

Technote (FAQ)

Question

You would like to stay informed in the CICS community. You want to know what social media channels are being used. That is what Twitter accounts, Blogs, Facebook pages, YouTube videos , and Forums are available for CICS?

Answer

Click on the following links to learn about each of the available CICS social media channels. Make sure you look at our latest addition, the dW Answers Community forum, where you can share expertise and get answers! If you would like to see IBM CICS content and other related content shortly after it is published to the various social channels, follow IBM CICS on Twitter.

CICS Transaction Server (CICS TS), CICS Tools, and CICS Transaction Gateway (CICS TG)
support news is now available on Twitter. You can follow IBM_CICS on Twitter
to find news, updates, and other information for the CICS products. Twitter is a real-time short messaging service, and it is another way that you can stay informed about CICS. The group monitoring the Twitter account will do their best to respond to your comments. This is not another support channel so the group does reserve the right to not answer your questions or point you back to the IBM support team. If you would like to see IBM CICS content and other related content shortly after it is published to the various social channels, make sure that you follow
IBM_CICS on Twitter.

The WebSphere and CICS Support Blogis written by a group of people in IBM Support and beyond who work on WebSphere and CICS products. This blog provides technical information for the WebSphere and CICS suite of products. WebSphere and CICS have many individual products, so for the purposes of this blog, it will focus on some key areas, specifically WebSphere Application Server, MQ, DataPower, CICS and CICS Tools.

To see only the entries for CICS, you can click on "CICS" in the tag cloud on the blog, or you can use this link to display blogs tagged with CICS. The group monitoring the blog will do their best to respond to your comments. This is not another support channel so the group does reserve the right to not answer your questions or point you back to the IBM support team.

The
IBM WebSphere and CICS Support Facebook Page provides a unique community of customers, support personnel, developers and others curious about WebSphere and CICS solutions. If you want to find high quality technical content, engage in technical discussions, or simply stay up to date with the latest WebSphere and CICS news then join us today! The group monitoring the Facebook page will do their best to respond to your comments. This is not another support channel so the group does reserve the right to not answer your questions or point you back to the IBM support team.

The
IBM CICS Facebook Page is a page dedicated to the world's favorite transaction processor. The "I Love CICS" Facebook Fan Page has been moved to this new location. The page is managed by the CICS team in Hursley and you can discuss, share, and learn about all things CICS. The group monitoring the Facebook page will do their best to respond to your comments. This is not another support channel so the group does reserve the right to not answer your questions or point you back to the IBM support team.

The
IBM SupportTV channel on YouTube hosts a library of support related videos for your IBM software products. With topics ranging from troubleshooting tips and hints, configuration, installation, administration, migration, and product usage, this library of videos is updated regularly to help you get more out of your IBM software products!

Industry surveys in 2014 showed a trend towards social content that allows clients to collaborate with companies like IBM. As part of becoming more social, the CICS support team is now posting questions and answers on developerWorks Answers (dW Answers ) where anyone can contribute easily. You can "Like", "Unlike", or "Comment" on any question or answer. You can post questions and receive responses from the community of users, many of which are IBMers. You can also share your expertise by answering questions from others in the community.

dW Answers makes it easy to view content in different ways. For example, you can view the Newest content tagged with CICS on dW Answers or view the CICS content with the most Likes on dW Answers. From any question with the CICS tag, you can click the tag then click "+Follow" to be notified by email of things like new questions asked or new answers accepted. You define the email notifications that you want and the frequency by setting up "My preferences" within dW Answers. You can also follow tags using the RSS feed.

If you would like to see IBM CICS content and other related content shortly after it is published to the various social channels including dW Answers, make sure that you follow IBM_CICS on Twitter.

A Mail List facility is available for CICS users. It is hosted on a Listserver managed by the University of Georgia, USA. Once subscribed, a user can e-mail to the mail list and the submission will be distributed to all other subscribers.

To subscribe, send an e-mail to listserv@listserv.uga.edu with the subject line "subscribe CICS-L". You will then be sent a confirmation note that you will need to reply to.

Once subscription is complete, you can send submissions by sending an e-mail to the mailing list, the address of which is CICS-L@listserv.uga.edu.

The
CICSdev community is the place to discuss, share and learn about developing for CICS. It is primarily for CICS Developers rather than CICS System Programmers, although of course, everyone is welcome to contribute. You are encouraged to discuss, share, and learn about developing CICS Applications in this community. You can hold more detailed discussions about the latest CICS news and developments. Subscribe to threads and receive email notifications when a member replies to your post or follow the RSS feeds and never miss an update again. This forum is moderated by CICS architects, developers, and testers. The group monitoring the forum will do their best to respond to your comments. This is not another support channel so the group does reserve the right to not answer your questions or point you back to the IBM support team.

IBM CICS Explorer - the New Face of CICS - provides rich CICS views, data, methods, and is the integration point for CICS tooling.

The
CICS Explorer forum enables the CICS Explorer user community to interact with each other and with the CICS Explorer development team on questions and issues related to the CICS Explorer. Use this forum to better understand the CICS Explorer, to debug problems, to make requests, and to get answers. This forum is moderated by CICS Explorer architects, developers, and testers. The group monitoring the forum will do their best to respond to your comments. This is not another support channel so the group does reserve the right to not answer your questions or point you back to the IBM support team.

The
CICS, CICSplex, and the CICS cloud Blog is a developerWorks blog from the CICS team in Hursley, England. Expect thoughts, tips, examples and discussion about CICS, CICSPlex SM, and the CICS cloud on System z. The MasterTerminal Blog has been sunset.