We do not charge re-stocking feesIf you are not 100% satisfied with your purchase return it for a full refund. (Items must be return unused and in their original packaging as shipped by Homeclick.com within 30 days)

Free Shipping on orders over $99 delivered Standard Ground
There are no shipping charges on orders over $99 delivered via Standard Ground. (not all products are eligible)There is also free shipping on orders over $1,999 that requires Freight Carrier Trucking.

We ordered this toilet to fit a specific space and once installed it was too tall to fit under a granite counter, despite the specs stating it was 33" tall it was 35" with the lid on the tank, the tank color didn't match the toilet, each were made in different countries, the tank had a crack by the handle. Once installed it was A very pretty design despite not being able to put the lid on the tank. I made numerous calls and sent emails with pictures and Homeclick refunded me the total cost of the toilet. I have ordered from Homeclick before and have been very happy with their products. I was very disappointed with this product, not the service. Frank in customer service was great..