FREQUENTLY ASKED QUESTIONS

HOW LONG DO I FREEFALL FOR?

From 15,000ft you will freefall for up to 60 seconds.From 12,000ft you will freefall for up to 45 seconds.From 9,000ft you will freefall for up to 25 seconds.

HOW FAST DO I FREEFALL?

The maximum speed is about 200 kilometres per hour / 124 miles per hour!!

WHAT IS THE WEIGHT LIMIT?

The maximum weight limit it 100kgs/220lbs. The minimum weight is 30kg and all passengers must be big enough to fit safely into the harness.

IS THERE A MINIMUM / MAXIMUM AGE LIMIT?

There is no maximum age limit! We have taken passengers up to 94 years of age.

The ability for a child to jump is determined by their age (over 5 years), weight, size and how the harness fits. The minimum weight is 30kg and all passengers must be big enough to fit safely into the harness.

Children under the age of 12 need to come out to the dropzone, meet the staff and be fitted in a harness before we can confirm that they can jump. Anyone who is under 18 years of age will need the written consent of a parent or guardian.

HOW LONG IS THE FLIGHT?

It depends on which height you choose, but from 15,000ft it takes about 15 minutes to reach altitude.

WHAT KIND OF PLANES DO YOU HAVE?

CAN I BE ON THE SAME PLANE AS MY FRIEND?

Our plane can hold up to 9 customers at once so it is possible to be on the same plane as your friends. This is dependent on many factors and we will do our best to keep groups together.

WHAT DO I NEED TO BRING?

Nothing much! So long as you have foot wear that won't fall off, and an appropriate amount of clothing depending on the season. In Winter, we do recommend that multiple layers are more suitable than one large jacket.

I WEAR PRESCRIPTION GLASSES, DO I HAVE TO TAKE THESE OFF FOR MY SKYDIVE?

No! We have goggles that will fit over your glasses.

I WEAR CONTACT LENSES, IS THIS OK?

Yes! But we do suggest bringing your contact solution just in case your lenses dry out.

WHAT ABOUT YOUR SAFETY RECORD?

We have an excellent safety record after taking over 300,000 passengers. All Tandem Masters have jumped over 1,000 times, some have even jumped over 24,000 times! All parachutes are fitted with reserve chutes and automatic opening devices.

HOW DO I GET THERE?

Our meeting point is our Skydive Centre in the middle of town in Queenstown (35 Shotover St). From there we will take you to and from the Dropzone where you skydive. This is included in the price.

DO YOU ALLOW SPECTATORS?

Providing we have enough space in our buses we can take spectators for free. This won't be guaranteed and only available at the time of the trip. They are welcome to drive themselves to watch though and we can provide directions. This is limited to one spectator per customer and we cannot allow spectators on the last trip of the day.

WHAT IF THE WEATHER ISN’T SUITABLE?

Skydiving is a very weather dependent activity so sometimes we won’t be able to jump. We will try our best to re-arrange your trip to the next time slot that suits and is available. For this reason, we advise you to book your skydive on the first available time slot in your holiday and keep a back-up day free. If you cannot re-arrange to another trip, you will be refunded in full from wherever you paid originally.

CAN I TAKE MY CAMERA ON THE PLANE WITH ME?

Unfortunately, personal cameras and Go Pro's are prohibited from being on board the aircraft due to safety and insurance reasons. All of our equipment has to be checked properly due to the extreme nature of skydiving. However, you can take photos on the ground while getting ready and we do offer a professional skydive photographer that is able to jump with you and take photos/video during your skydive.

CAN I DRIVE TO THE QUEENSTOWN DROPZONE MYSELF?

Yes you can, but you will still need to check in at the NZONE Skydive Centre for the briefing and then we will give you directions.

DO YOU OFFER INSURANCE?

Unfortunately, we do not offer life insurance, although you are covered for medical treatment while in New Zealand under the Accident Compensation Commission. However, some companies will insure you to tandem skydive and you need to check this with your travel insurance company directly.

CAN I JUMP WITH AN INJURY OR MEDICAL PROBLEM?

If you are unsure if an existing medical condition or injury will affect your skydive, please consult with your doctor for advice. We are unable to advise on medical issues.

CAN I JUMP SOLO?

Yes if you have a minimum of 500 Skydives and a B – License. You will need to be current (have jumped recently) and have a valid log book. You are required to register with the NZPIA (Our Local Parachute Body) prior to jumping and will need to meet prior to jumping with one of our Senior Team to be signed off and assessed

Unfortunately due to business levels we are unable to accommodate solo jumps between 1 Dec - 28 Feb.