Terms & Conditions

All refunds will be processed within 5 business days of confirmation and in the same manner as original payment.

Seminar Cancellation/Refund
Policy

More than
7 days prior to seminar date:

For live on-site seminars, registration cancellation
requests up to seven days prior to the seminar/webinar date will be processed
minus a $20 nonrefundable cancellation fee per registration.

24 hours to
7 days prior to seminar date:

Cancellation/Refund requests received the week before the
seminar date will incur a $50 nonrefundable cancellation fee.

Within 24
hours of seminar date:

Cancellation/Refund requests received within 24 hours before
the seminar date will incur a nonrefundable cancellation fee of 50% of the
registration fee.

All new registrations placed within 3-days of a class start
date are not eligible for transfer or refund.

Webinar
Cancellation/Refund:

For live online webinars, Invictus Academics will issue a
full refund for cancellations received no less than 24-hours prior to the
scheduled for a full refund. Individuals
who are unable to attend a live online webinar may receive future credit if
they notify the company at least 24 hours prior to the scheduled event.

Refunds will not be issued for cancellation requests
received less than 24-hours prior to the scheduled webinar start time.

Refund requests as a result of technical issues:

If a technical failure at the attendee's home or mobile device
prevents access to the live webinar, the attendee will not be given a refund.
It is the responsibility of the attendee to confirm system requirements and
test their computers prior to the start of the webinar.

If a technical failure is the fault of the service provider
for Invictus Academics, a full refund will be provided.

NO-SHOW POLICY

In fairness to all attendees, confirmed participants who do
not attend the seminar/webinar are liable for the entire fee unless other
arrangements have been made.

• No-Shows
will not be eligible for refund or credit.

Program Cancellation
Policy:

At times, we must change a course location, course date, or
postpone a course. We will give the customer as much advanced notice as
possible of any such change. If the customer is unable to attend a course at
the revised location or date, we will credit 100% of any course fees paid
against a future course or, if requested, refund those fees. However, we will
not be liable for any other costs incurred including (for example) travel
charges or any consequential damages even if we were advised of them. Invictus
Academics may cancel courses for low attendance or due to unforeseen weather
conditions up to 3 days prior to the start date. Should your course be
cancelled by Invictus Academics, you will be offered a future event or a full
refund.