Last edited by: AutoGen_1010843 at: 2/4/2019 2:02:23 PM

I called my local Siemens BT contact for support in Panama and they give me this email to receive support servicios.mx@siemens.com for .lic file, but the issue past 1 week ago without any response.

Same I tried to use de LMU with to find the activación ID in dongle and receive a message: No record found. I tested other email with the activacion ID it not found in license server with an Incident# 8126-7610875 . It is strange case because, the certification number is was by FLEXA sever via email.

Other detail is the description not display in LMU description product. The product has LSM-INT-BMSTP,1 in entitlement file received by Siemens Server.