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About Us

Dispute Resolution Services provides neutral third party assistance to trade unions and employers through collective agreement conciliation and mediation, the appointment of arbitrators, and the provision of timely and neutral collective bargaining information. These services are provided by:

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Hours of work and overtime, pregnancy and parental leave, termination of employment
and severance pay, wages and vacation or other work-related matters
are covered by the Employment Standards Act, 2000.
Visit Employment Standards for more information.

Certification, forming a union, decertification, terminating a union are the responsibility of the Ontario Labour Relations Board.
Visit the Ontario Labour Relations Board for more information.

Record of employment, pensions, employment insurance are federal government services.
Visit Service Canada for more information.