Message:"To complete NetTV sign-in, please switch your TV set off and on again"
again ang again
i leave in Ukraine
help me please
Full reinstall gives no result
32pfl7685h12
mac address 18:8e:d5:09:05:60
current software: Q5551_0.140.46.0

Message:"To complete NetTV sign-in, please switch your TV set off and on again"
again ang again
i leave in Ukraine
help me please
Full reinstall gives no result
32pfl7685h12
mac address 18:8e:d5:09:05:60
current software: Q5551_0.140.46.0

Same problem as me on the Philips Cinema 21:9 Gold TV, there is no solution yet.

It is really disappointing to see that philips can't solve these problems with firmware in a very expensive and one of a kind tv like cinema gold tv but what is frustrating is that every new firmware upgrade adds more and more problems while solving very few. I like philips as a brand and I own at least 6 philips brand electronic devices but this firmware malfunctions has to stop.

After upgrading to firmware 96 I had the same issue and receiving the message 'To complete NetTV sign-in, etc.'.
I've reset the apps, TV, everything but still the message.
I've now downgraded the firmware back to version 95 and now everything is working again. So it's a bug in firmware version 96.

After upgrading to firmware 96 I had the same issue and receiving the message 'To complete NetTV sign-in, etc.'. I've reset the apps, TV, everything but still the message. I've now downgraded the firmware back to version 95 and now everything is working again. So it's a bug in firmware version 96.

I have the same problem with my Cinema gold TV 50PFL7956H/12 after the update to the latest software. It worked great with the old software. So, it definitely seems to be a software issue. I spoke to customer support yesterday, but they can't do anything except recommending a factory reset. Naturally this does not work. I told the operator that here on the forum many users have this same issue, but according to him, nothing had been reported. By the way, the mail address reported earlier in this thread "nettv.support@philips.com" does not exist. If I send a message with a delivery receipt request, I get a reply "undeliverable".

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