AI Meets ROI: Where Artificial Intelligence Is Already Smart Business

Decades of research and billions of dollars have poured into developing artificial intelligence, which has crossed over from science fiction to gameshow novelty to the cusp of widespread business applications. Artificial intelligence is an area of computer science where computers are designed to think and operate much like a human brain, supported by advanced forms of computing and software. But it’s only as smart as the amount of information fed into its memory banks. The more information, the smarter it gets. The greatest advancements have been demonstrated in the area of game playing, but AI is now showing its mettle in the business world. “People are starting to kick the tires, looking to see how it can help their business and the bottom line,” said David Schubmehl, who follows the AI field…