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Business Analyst Product Development Resume

Allen, TX

Innovative Analyst possessing more than eleven years of experience in supporting software development and performing complex data analysis.

An expert on all aspects of software testing from writing scripts to QA/User Acceptance.

Skilled in the gathering business requirements working closely with clients and across departments to craft a final document.

A respected role model who readily shares knowledge and expertise with junior colleagues developing their skills and potential.

Well versed in working to tight deadlines under an agile or waterfall development methodology.

Excels in working with cross - functional teams to resolve issues and improve product quality. An experienced leader capable of supervising large numbers of testers and delegating work to maximize productivity.

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst Product Development

Responsibilities:

Develop business processes for new product development with client and technology team

Create daily SCUM to identify issues and maintain timelines of budget

Interact with management, stakeholders, and staff to bridge communication gaps with cross-functional departments

Transitioned code from test to production environment via automation or SVN migration.

Developed requirements and functional design documentation for system changes.

Initiated troubleshooting to resolve business or system related issues.

Supervised a team of testers to fulfill all requirements according to time critical schedules.

Confidential, Dallas, TX

Business Software Analyst I/ Test Lead

Responsibilities:

Assembled and analyzed business requirements pertaining to specific weekly or monthly software releases.

Communicated on a daily basis with Senior and Midlevel Management, and Business Analysts to ensure project requirements were met.

Drafted and edited High Level Design (HLD) and Express Project Documents (EPD) as part of the business requirements and functional design phase of the project.

Created test plans, basic back-end validations of BPM and PRPC, and scripts for execution during different testing phases in the agile development environment.

Created training documentation and templates for use by the testing team.

In conjunction with the Application Development Team identified software defects and developed resolutions.

Managed the testing labs responsible for release coordination to multiple domestic and overseas sites; coordinating the work of more than 100 testing staff.

Performed as resident subject matter expert for Pegasystems software applications.

Provided oversight on the transition of projects from business requirements into the development and implementation phases for multi-million dollar projects. Assigned required initial resources and scheduled multiple scrums to document issues, maintain project timelines, and adhere to industry standards and government regulations.

Drove successful completion of major initiatives for the Home Affordable Modification Program (HAMP), iPortal and Salesforce, added configurations to LAMP platform, integrations of Pega systems replacing all existing Under Writing software.

Recipient of the Platinum Achievement Award for maintaining projects within schedule and effective cross department cooperation.

Awarded the prestigious CEO Recognition Award for executing a training initiative in limited time to educate teams of QA testers across multiple regions of the United States during the company’s transition to a new product development methodology.

Senior Operations Analyst/ Legal

Confidential, Dallas, TX

Responsibilities:

Analyzed line of business processes for hardship deferment requests (HRD) short sales and Community Reinvestment Act (CRA) sales and fulfillment issues.

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