Customers will receive the Award in the respective base currency of the Account, for example Account for which the base currency is Euro will be awarded with 25 EUR Award etc.

This type of Award is not received subject to a deposited amount but subject to a condition met by the Customer in accordance with the relevant promotion.

Award is restricted to one bonus per household or IP address or phone number or a Customer.

Withdrawal Requirements: A Customer may immediately withdraw the remaining Award amount and any profits derived from the Award upon making a valid deposit.

In all instances, a withdrawal request under section ‎5 above will only be processed following the Client’s compliance with the Company’s onboarding process which includes, among others the provision of:

Proof of Identity - A clear, up-to-date copy of a government issued picture document that includes the Client’s full name (as mentioned in the Account), date of birth and expiration date such as a passport.

Proof of residence – A recent (not older than 6 months) clear copy of a bank statement, utility bill or local authority tax bill, indicating the Client’s name (as mentioned in the Account), date of issue and address of residence.

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