Social MediaManagementTeamExperts

How It Works - The Process

Getting to know your business inside out, we’ll create a customized brand kit that shows just how we’ll represent you online. Once your voice and brand are established, we’ll design a 90-day action plan so you know exactly what to expect from day one.

We’ll get you looking your best on the pages your customers are spending time on.

Step Two

Your team will get you set up on all the social media pages your customers use during their day to day, like Facebook, Yelp, and Twitter. We’ll update photos and design customized logos to keep your business always looking its best.

Your writer will hone in on the posts and tweets on Facebook, Instagram, and Twitter that your customers enjoy engaging with. We’ll post a variety of content throughout the week to keep you at the forefront of your followers’ minds and drive customers to your doorstep.

We’ll use our exclusive technology to find your next customer and grow word of mouth.

Step Four

With advanced in-house technology at our fingertips, we’ll find potential new customers in your own neighborhood and invite them to visit your business.

We’ll monitor your reputation 24/7, keeping your legacy intact.

Step Five

Your team will keep a close eye on sites like Yelp, Google, and TripAdvisor to ensure all incoming reviews are answered swiftly and authentically. We’ll work hard to defend your business against unfair criticism, or earn second chances with tough one-star reviewers. We’ll even make sure glowing reviews are met with the appreciation they deserve.

We’ll report on growth and give you access to technology that tracks progress in real time.

Step Six

Your Account Manager will keep you up to speed on growth with regular check-ins and performance reports. We’ll give you access to an easy-to-use dashboard so you can review and approve our work before it goes out.