Significant progress has also been made for customers in Massachusetts,
New Hampshire, Pennsylvania and Rhode Island, where the Sprint Network
is more than 90 percent operational.

In New York, New Jersey and Connecticut, Sprint’s network is more than
80 percent operational, but challenges remain for the hardest hit areas
of these states, including metropolitan New York City and portions of
the New Jersey coast. In New York City, for example, approximately
three-quarters of the network is operational, but challenges remain in
obtaining commercial power, backhaul connections, and gaining safe
access to cell sites.

To assist customers impacted by the storm, Sprint is proactively waiving
late fees; overage charges for voice, text and data; roaming fees; and
call-forwarding fees for Sprint services used between Oct. 29 and Nov.
28. This waiver applies to Sprint customers in select counties in the
states of Connecticut, Delaware, Maine, Maryland, Massachusetts, New
Jersey, New York, Pennsylvania, and Rhode Island.

Impacted prepaid customers on Boost Mobile Monthly Unlimited, Virgin
Mobile Beyond Talk and payLo by Virgin Mobile Unlimited Talk and Text
plans will receive extended service if they are at risk of not making
their payment due date. Boost Mobile Pay As You Go and payLo customers
will receive a $10 account credit.

Sprint has also reopened more than 160 of its nearly 200 retail stores
that were closed due to Hurricane Sandy.

Additionally, the Sprint Foundation has made a $500,000 donation to the
American Red Cross to support its disaster-relief efforts in the areas
impacted by Hurricane Sandy, and will match all American Red Cross
donations made by Sprint employees, retirees and members of the Sprint
board of directors.

“The level of devastation across the East Coast from Hurricane Sandy is
unprecedented,” said Ralph Reid, president and executive director of the
Sprint Foundation. “As Sprint’s restoration efforts continue, our
thoughts are with the residents affected by these recent events, and we
hope that this donation will effectively serve residents with the
greatest and most immediate need.”

Emergency management officials benefit from Sprint Emergency Response
Team service

To aid public safety and emergency management officials in areas that
have declared a “state of emergency,” the Sprint
Emergency Response Team (ERT) is providing any local agency – upon
request and subject to device availability – with 14 days of service
free of charge for 25 Sprint ERT wireless devices. Agencies currently
utilizing this service include:

Sprint Nextel offers a comprehensive range of wireless and wireline
communications services bringing the freedom of mobility to consumers,
businesses and government users. Sprint Nextel served nearly 56 million
customers at the end of the third quarter of 2012 and is widely
recognized for developing, engineering and deploying innovative
technologies, including the first wireless 4G service from a national
carrier in the United States; offering industry-leading mobile data
services, leading prepaid brands including Virgin Mobile USA, Boost
Mobile, and Assurance Wireless; instant national and international
push-to-talk capabilities; and a global Tier 1 Internet backbone. The American
Customer Satisfaction Index rated Sprint No. 1 among all national
carriers in customer satisfaction and most improved, across all 47
industries, during the last four years. Newsweek ranked Sprint
No. 3 in both its 2011 and 2012 Green Rankings, listing it as one of the
nation’s greenest companies, the highest of any telecommunications
company. You can learn more and visit Sprint at www.sprint.com
or www.facebook.com/sprint
and www.twitter.com/sprint.