I sent it as christmas gift.Arrived as expected. My brother and sister-in-law were so happy of the basket presentation. They loved the thought that it has product from CA. They took a picture...Read complete review

I sent it as christmas gift.Arrived as expected. My brother and sister-in-law were so happy of the basket presentation. They loved the thought that it has product from CA. They took a picture of it and I just thought that it looked like the picture on the web but a little less of the product in it.(I am not sure though as they have not opened it yet.

VS

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A small very important detail

I purchase this as a present to my best friend and husband for a special celebration. I tried to order online but they were having problems with their system, as I learned when I...Read complete review

I purchase this as a present to my best friend and husband for a special celebration. I tried to order online but they were having problems with their system, as I learned when I called to order by phone instead. The person taking the order was very polite. She wrote the text I wanted on the personalized card for the present. She even read it back to me to make sure it was correct! The card was specially important because it was an early present for their anniversary which they will receive exactly the day I was visiting since they would be traveling for their anniversary. What a disappointment when they opened the box and there was no personalized card included. They though it was a present for the Thanksgiving Holiday which we would spend with them the next day before they leave on a trip to celebrate. I love Wine & Country products. However this has been such a disappointment ! I will never order from them again!

This recipients couldn't wait to call and exclaim about how wonderful the gift was! They added that it contained all items that they loved and it was so well put together until they were reluctant to open it because they wanted everyone to see it! Eventually they gingerly opened it and began to slip out one item at a time! Great value for all the joy it brought.

This order was a comedy (not so funny) of errors on MY part. I started by entering the wrong address on the order form. When I found my error, I contacted UPS to have them hold the order at their distribution center. In spite of their saying they would, they delivered the order to the wrong address, with someone receiving a beautiful, unexpected, undeserved gift.

I spoke to a kind, efficient customer service rep who corrected the whole problem, delivering a wonderful replacement TO THE RIGHT ADDRESS, at no additional cost to myself. Thank you!

this was more than expected. will certainly send again. arrived right on time. granddaughter had many holiday visitors inquire where to purchase one like or similar to it.will surely order again and spread the word about the quality.