Privacy Policy

The Maryland Food Bank (MFB) has created this Privacy Policy to explain why we collect particular information for both online and offline donors. It also explains how we will protect your personal privacy. The following statement details our practices related to the collection, use and disclosure of your personal information. We value your trust and appreciate your support. If you have any questions or comments concerning our personal information management practices, please contact us. Our email and phone number are listed below.

In order to fully understand your rights we encourage you to read this Privacy Policy. The Maryland Food Bank reserves the right at any time and without notice to change this Privacy Policy simply by posting such changes on our website. Any such change will be effective immediately upon posting.

What information does the Maryland Food Bank collect?

Personal Information

Our registration forms require users to give us contact information that may include name, email address, format preference (HTML vs. Text), address, interests, and similar information. Once you provide your personal information, you are not anonymous to MFB.

Credit Card Information

To process donations and adoptions, MFB uses a third party vendor for processing credit card information. MFB does not request or store sensitive information from our visitors, such as credit card or social security numbers. If you choose to provide your credit card information to MFB we will use that information for the purposes for which it was provided.

How MFB Uses Your Information

Any of the information we collect from you may be used in one of the following ways:

To process and respond to inquiries and for the purposes for which you provided the information, such as to process donations, register or renew you as a member, purchase merchandise, or receive information about a project.

To personalize the content and improve the navigability of the Website.

To alert you to new projects, website features, special events and services.

To conduct surveys to measure your satisfaction with our service.

To enforce our Terms of Use.

Your name and address may occasionally be exchanged with other like-minded non-profit organizations to expand the reach of our message. If you prefer not to have your name and address exchanged with other charities, contact Maryland Food Bank’s donor services department at donate@mdfoodbank.org or send instructions through the USPS by following the instructions below:

Opt-Out and Correction Procedures

In addition, any member or donor may opt out of MFB list sharing at any time by following these procedures:

Send to:

In your letter or email, make sure to give us your: Full Name Mailing address (including City, State and Zip Code) to indicate that you do not wish to have your ADDRESS shared with other organizations.

Complaint Procedure

If you suspect that we have handled your personal information in a manner that doesn’t comply with the Privacy Policy, please contact us by e-mailing an explanation to philanthropy@mdfoodbank.org

Internet Protocol Address

We collect an IP address from all visitors to our Website. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Website, analyze trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the Website, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Use of “Cookies”

Our Website may use cookies to enhance your experience while using our Website. Cookies are pieces of information that some Websites transfer to the computer that is browsing that website and are used for record-keeping purposes at many Websites. Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular Website and to make sure you don’t see the same ad repeatedly. Many consider the use of cookies to be an industry standard. Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Website will not function properly when you view them.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Security

All information provided to MFB is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our Website that is only accessible by certain qualified employees of MFB. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

Other Websites

Our Website contains links to other Websites. Please note that when you click on one of these links, you are entering another Website for which MFB has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.

Informed Consent

The statements made in this Privacy Policy constitute a complete and unambiguous disclosure of all personal information collection, use and disclosure practices to be conducted by MFB. Your access to the Website, mdfoodbank.org, and your request to make a donation constitute your informed consent and acceptance with these stated personal information practices.

Contacting MFB About the Website

If there are any questions regarding this privacy policy you may contact us using the information below.