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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (17)

82%
would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

Matt N

March 2017

Poor quality breakfast

I have used this hotel on a number of occasions as I always feel it is good value for 3 star and well located.

Unfortunately I saw a deterioration this visit. The food served in the bar in the evening was the quality I expect from Village hotels yet the breakfast was really poor. Not much selection of cereals, 3 in fact, cornflakes, Branflakes and Coco Pops, no fresh fruit and the cooked option looked as if it been sitting there since the morning before. Very disappointing and will make me think twice about returning.

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Gayle K

October 2015

Unplanned Visit

Very friendly reception staff, lovely room with free Wi-Fi which was appreciated when with a 6yr old.

All facilities really good, the bar onsite was lovely and relaxed for food, again the staff very helpful and pleasant. We didn't order the breakfast but it was nice to have a Starbucks on site which clearly opened early, so a good coffee (hot chocolate for the small shape) and fruit toast was appreciated.

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Emma B

May 2015

amazing customer service

Rwally nice stay

J Talbot

May 2015

Excellent

Very pleased with stay, hotel staff welcoming and room was clean, modern and food was good

M Nairn

April 2015

Mixed experience

Check in was straightforward, though lift not operational, so had to take stairs to room.

Room itself was basic, and in need of attention. Wooden surround panel to TV casing was broken. Mould / decay on wall behind curtain. Ipod dock for connecting mp3 player to TV did not work.

No welcome information in room for new guest. Free wifi available, but no information about wifi password. Had to phone reception and wait for response. View of roof of leisure centre blocked view entirely. But bed comfortable. Heating warmed room well

Hotel quiet during night

Did not use hotel catering, but on-site Starbucks was convenient, if marked up in price.

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Kyle H

February 2015

Great hotel

Had a fantastic time ,great service , upper deck rooms highly recommended and the food was cooked to perfection

C Stewart

January 2015

One night stay

Stayed here when visiting family.

Room only - had their breakfast before but there are many places nearby to eat including MacDonalds and Sainsburys. However when we went down to check out breakfast seemed in chaos; the restaurant was full and a member of staff was simply running around shouting out room numbers. If people were in a rush to leave I suspect they would have been delayed. Room was cold when we went in and 'cosy'. We had increased the thermostat so warmed up quickly. The gym / pool is very good and extensive. As we checked out the receptionist assumed she could refer to me using my Christian name which I found a little rude. I would suggest the staff are reminded it is a four start hotel, surnames should be used and perhaps if guests have to wait for a breakfast table the staff do not go around reception shouting out numbers for all to hear but rather ask then to sit in a certain area and calmly go over and inform them a table is ready.

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T Cook

January 2015

Ashton Village Hotel

Great location on outskirts of Manchester with good access

david johnson

January 2015

Modern rooms with good leisure facilities

We liked our room a lot, nice warm colour scheems and an extra large shower head were some of the things we noticed.

We enjoyed use of the pool, sauna and steam room. Over all we had a pleasant stay and would definitely use this hotel again!

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Isabella mercer

December 2014

VILLAGE URBAN RESORT Manchester Ashton

This my second time staying at village and my family from Scotland I really enjoy the village and also my daughter stays Aston and we often book for meal food is lovely never had a bad one yet and the service is lovely.