Inclusions

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Other fees

$1.35 USD (plus tax) per room/per night

Paid directly to the hotel

Government of Quintana Roo environmental tax

Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.

Rooms

All rooms include:

24 hour room service

A/C

Alarm clock

Bathrobes

Coffee maker

Crib (on request)

Iron/Ironing board

Mini-bar stocked daily

Phone

Safe

TV

Balcony or terrace

Select a room type:

Room type:

Junior Suite includes:

Room includes:

1 king bed

Garden or pool view

520 square feet

Located in Adults only section

Minimum 1 adult, maximum 2 adults

No more than 2 guests in the room

Junior Suite

Luxury Suite includes:

Room includes:

1 king bed, or 2 queen beds

Garden or pool view

640 square feet

Located in Azul section

Minimum 1 adult, maximum 3 adults

Maximum 2 children

No more than 4 guests in the room

Luxury Suite

Luxury Suite

Luxury Suite

Luxury Suite

Luxury Suite

Luxury Suite

Luxury Oceanview Suite includes:

Room includes:

1 king bed, or 2 queen beds

Partial ocean view

640 square feet

Located in Azul section

Minimum 1 adult, maximum 3 adults

Maximum 2 children

No more than 4 guests in the room

Luxury Oceanview Suite

Luxury Oceanview Suite

Luxury Oceanview Suite

Luxury Oceanview Suite

Luxury Oceanview Suite

Luxury Oceanview Suite

Family Suite includes:

Room includes:

1 queen bed and 2 sofa beds

Garden or pool view

625 square feet

Located in Family section

Maximum 3 adults

Maximum 3 children

No more than 4 guests in the room

Family Suite

Family Suite

Family Suite

Family Suite

Additional details:

Especially designed for families with a master bedroom with a queen bed and jacuzzi for two. Frosted glass sliding doors separate this area from the living space where there is a double sofa bed and a single sofa bed.

Family Oceanview Suite includes:

Room includes:

1 queen bed and 2 sofa beds

Partial ocean view

625 square feet

Located in Family section

Maximum 3 adults

Maximum 3 children

No more than 4 guests in the room

Family Oceanview Suite

Family Oceanview Suite

Family Oceanview Suite

Family Oceanview Suite

Additional details:

Especially designed for families with a master bedroom with a queen bed and a jacuzzi for two. Frosted glass sliding doors separate this area from the living space where there is a double sofa bed and a single sofa bed.

Amenities & activities

Accessibility

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

Activities for children and teens

Child care services ($)

Azulitos Playhouse

Childen under the age of 4 must be accompanied by an adult.

Open from: 9 a.m.
to
9 p.m.

Age range:
0
to
12

4 themed programs

The new children’s programming will be based off of 4 main themes: Sustainability, Gourmet, Beaches and Culture. The sustainability theme will present children with a greenhouse tutorial where they can plant seedlings and watch them grow at home via webcam, a touch pool with small local sea creatures and an eco-scavenger hunt. Gourmet will have varying cooking lessons from baking competitions to pizza and ice cream making. Beach activities consist of sand sculptures, kites, origami and beach bonfire treats with supervision. Lastly Culture will provide children with Spanish music lessons, local pirate history and Carnival inspired masks, costumes and dances.

Age ranges

The age range below will determine the quantity of children during booking.

Children ages: 3
to
12

Bars and entertainment

Type

Amenities

Mojito Lounge

Bar

Lounge

Zavaz Lounge

Bar

Lounge

Zavaz Swim Up Bar

Bar

Swim-up bar

Cantina Zocalo

Bar

Lounge

Zocalo Swim Up Deck

Bar

Swim-up bar

Waves Bar & Swim Up

Bar

Swim-up bar

Beach Bar

Bar

Beach bar

Minimum age restrictions apply, picture ID required.

Check-in and check-out times

Check-in time:
3 p.m.

Check-out time:
12 p.m.

Connectivity

Wi-Fi

Lobby

Select public areas

Room

Dining

Type of restaurant

Type of cuisine

Open for

Additional information

Spoon

À la carte

International

Breakfast

Dinner

Lunch

Dress code

Le Chique

À la carte

Mexican

Dinner

($)

Dress code

Not included with all-inclusive plan

Reservations required

Tapaz

À la carte

International

Dinner

Dress code

Siena

À la carte

Italian

Dinner

Dress code

Zavaz

Snack bar

Caribbean

Breakfast

Dinner

Lunch

Dress code

Zocalo

À la carte

Mexican

Dinner

Dress code

BBQ Grill

Snack bar

American

Breakfast

Lunch

Pizza Dude!

Snack bar

Pizzeria

Lunch

Facilities

Rooms: 435

Floors: 4

Eco-friendly hotel

Health and wellness

Fitness centre: On site

Fitness classes: On site

Salon: On site ($)

Sauna steam room: On site

Spa treatments: On site

Water aerobics

Location

Carretera Cancún-Puerto Morelos Km. 27.5, Mza. 37

SM. 12, Bahía Petempich

Puerto Morelos, Quintana Roo, Mexico 77580

(52) 998-872-8450

20
km from
CUN

Meal and plan options

All-inclusive: Included

All meals plus snacks

Unlimited international and domestic drinks

Pools and recreation

Pools

Kids' pools: 1

Outdoor pools: 4

Water sports

Motorized watersports: On site ($)

Scuba diving: On site ($)

Snorkeling: On site ($)

Other sports

Tennis courts: On site

Other activities

Daily activities: On site

Kayaks, beach volleyball, soccer, shuffleboard

Spanish lessons, dance lessons, cooking classes

Shops and services

24 hour front desk

ATM ($)

Baggage check

Business centre

Concierge

Currency exchange ($)

Dry cleaning ($)

Gift shop ($)

Laundry services ($)

Medical services onsite ($)

Meeting facilities ($)

Multilingual staff

Parking

Shopping onsite ($)

Tour desk ($)

Legal, restrictions and terms and conditions

^Flight prices: terms and conditions

Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.

Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.

Seasonal start and end dates apply and are indicated in the booking flow.

Advertised prices, taxes and fees may fluctuate based on exchange rate.

Seats at these fares are limited and may not be available on all flights.

New bookings only.

Non-refundable.

Advance purchase required.

Flights may not operate on certain days.

All fares shown are one-way.

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Limited quantities available at prices listed.

Package prices may not reflect real-time pricing or availability.

Pricing on this page is based on previous data collection (cache). Although we strive to be as
accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.

Round-trip from select cities. Other departure cities and dates available, and prices
to be as may be higher.

Price is per guest, based on double adult occupancy unless otherwise specified.

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