We would like to thank each and everyone of you for your continued support and understanding over the past few weeks. Thanks to our wonderful team, we are now able to safely despatch all orders within 3-7 working days. Fastway (the courier we use for orders outside of Dublin) are also slower than usual due to the high number of parcels they are handling, which is beyond our control.

The impact of Covid-19 on your order:

When you do receive your order, certain items might be missing. That’s because more items are out of stock than usual. Where possible and if indicated on your order, a substitution will be offered. After that we will issue a refund for any items we can’t substitute.

If you wish to receive your order sooner, we are now offering a “Click & Collect” service from our warehouse in Dublin 7 for orders over €30 (minimum 36 hours required).

We apologise if you don’t get exactly what you need at this time, but we’ll continue to do our best for you in these difficult times. Unfortunately, Customer Support cannot help with stock availability issues.