Shipping and Return Policy

FREE SHIPPING

Joe's Boots is offering free shipping on all orders over $100.00.
Free shipping is within the continental (lower 48) United States Via USPS.

Orders from Alaska and Hawaii
WILL HAVE ACTUAL SHIPPING COST ADDED to your order.

For shipping to APO addresses or PO Boxes an additional fee equal to the USPS cost of shipping will be added.
Return shipping charges are the responsibility of the customer and are non-refundable.

Original shipping charges are non-refundable
and exchanges may incur additional shipping.

All products on our web site are first quality merchandise unless indicated by the label irregular, and carry manufactures warranty against defective workmanship or materials. This warranty does not cover fit, wear and tear, or customer abuse. We understand that Returns and exchanges are sometimes inevitable. The merchandise must not show any evidence of wear and the original tags must be attached. Return with receipts for refund or exchange within 30 days of receipt, to the address listed below.( If the item is given as a gift, 30 days from the date received as a gift.) Items that have been worn are not returnable unless found to be defective.

We recommend that all footwear be tried on at home, on carpet, to ensure a proper fit, and prevent any outsole wear. A receipt must accompany all returns.

It is our desire at Joe's Boots, that you are satisfied with your purchase.

If you have a problem with an order please give us a call at 1-800-795-1134
8:00 A.M to 5:00 P.M CST Monday through Saturday. We will do our best to make your online shopping experience a pleasant one. All returns are to be sent back to Joe's Boots by insured mail or UPS to the following address;

DO NOT RETURN MERCHANDISE TO MANUFACTURE
ALL RETURNS MUST BE SENT TO THE FOLLOWING ADDRESS
SENDING RETURNS TO ANY OTHER ADDRESS
COULD DELAY CREDIT OR EXCHANGE BY TWO WEEKS OR MORE

Please give us a call and enclose a note explaining the problem with your order in the package.
We will exchange or issue a credit.

Thanks Joe

NOTE ON DELIVERY TIMES

Many of the products we offer on our web site may not be carried in stock in our store. Manufacture's processing time is usually 1 to 4 days depending on the manufacture. Justin, Wolverine, and Tony Lama are generally 1 to 2 days. Walls, Carhartt, Dickies and LAPCO may take up to 14 days. We have arrangements with our most of our suppliers to drop ship your order straight from the manufacturer to you. This allows us to give you the best price possible. Because of this we have no control over a manufactures shipping methods we cannot guaranty how look it may take a manufacturer to ship your order from their warehouse. Orders placed by 9:00 A.M. CST will be processed the same day. Orders placed after 9:00 A.M. Friday through Sunday will be processed on Monday morning.

Call us and check out our LOW PRICES before you buy

Contact

About Us

Joe's Boots and Work Clothes has been supplying the oil-field workers in south Louisiana with safety toe boots, work wear, uniforms and western wear for more than 25 years. Home town owned and home town run. We invite you to visit us and experience our home town spirit.