Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

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Printer basics This chapter contains information on setting up your printer and becoming familiar with its features. The following topics are covered: Quick access to printer information Where to look for more information Printer configurations Printer features Walk around Control panel overview...

Quick access to printer information World Wide Web links Printer drivers, updated HP printer software, and product information and support may be obtained from the following URLs: http://www.hp.com/support/lj4600 Printer drivers may be obtained from the following sites: In China: In Japan:...

Where to look for more information Several references are available for use with this printer. See http://www.hp.com/support/lj4600. Setting up the printer Getting Started Guide Step-by-step instructions for installing and setting up the printer. HP Jetdirect Print Server Administrator’s Guide Instructions to configure and troubleshoot the HP Jetdirect print server.

Using the printer CD User Guide Detailed information on using and troubleshooting the printer. Available on the CD-ROM that came with the printer. Online Help Information on printer options that are available from within printer drivers. To view a Help file, access the online Help through the printer driver.

This printer is available in the configurations described below. HP Color LaserJet 4600 The HP Color LaserJet 4600 printer is a four-color laser printer that prints 17 pages per minute (ppm) for letter size paper and 16 ppm for A4 size paper.

10. Up arrow ( ) button 11. Display The printer communicates via the display and the lights on the lower left side of the control panel. The Ready, Data, and Attention lights provide at-a-glance information about the state of the printer and alert you to printing problems.

Cancels and halts the current job in progress, clears paper from the printer, clears any continuable errors associated with the halted job, and is used to override a non-HP print cartridge Provides animated graphics and detailed information on printer messages or menus...

2. Data 3. Attention Indicator Ready (green) Data (green) Attention (amber) Printer is online Printer is offline or (able to accept is turned off. and process data). Processed data is Printer is not present in the processing or printer, but more receiving data.

Menu hierarchy The following tables list the menu hierarchies of each menu. To enter the menus Press once to enter Press Press to select the appropriate option. Retrieve job menu Retrieve job menu to navigate the listings. for more information. A list of stored jobs appears ENWW...

Retrieve job menu The retrieve job menu allows you to view listings of all stored jobs. Menu item A list of stored jobs appears. Description Scroll through the list to find a specific stored job. If there are no stored jobs, this message appears in place of the list.

Information menu Use the information menu to access and print specific printer information. Menu item ENWW Description Prints the control panel menu map, which shows the layout and current settings of the control panel menu items. See information pages. Prints the printer configuration page.

Configure device menu The configure device menu allows you to change the printer’s default printing settings, adjust the print quality, change the system’s configuration and I/O options, and reset the printer’s default settings. Printing menu These settings affect only jobs without identified properties. Most jobs identify all of the properties and override the values set from this menu.

Allows simplex and duplex image alignment. Allows you to associate each media type with a specific print mode. Allows you to optimize certain parameters for all jobs rather than optimizing by media type. Performs all printer calibrations. ENWW...

Allows you to specify settings for the tray selection behavior. (This setting allows you to configure the trays to behave like trays in some previous HP printers.) Reduces power consumption when the printer has been inactive for an extended period.

Resets menu The resets menu allows you to reset factory settings, disable and enable PowerSave, and update the printer after new supplies are installed. Menu item Values None. Description Allows you to clear the page buffer, remove all perishable personality data, reset the printing environment, and return all default settings to factory defaults.

ENWW Description This item will print an event log that will display the last 50 entries in the printer’s event, log, starting with the most recent. This item displays the last 50 events on the control panel display, starting with the most recent.

Job storage limit This option sets the limit for the maximum number of jobs stored on the hard disk at the printer. The maximum number allowed is 100, and the default value is 32. Note This option is only available if a hard disk is installed.

PowerSave Time The adjustable PowerSave Time feature reduces power consumption when the printer has been inactive for an extended period. You can set the length of time before the printer goes into PowerSave mode to The default setting is to select...

To set the clearable warnings 1. Press 2. Press 3. Press 4. Press is the default value. configures the printer to automatically detect the type of to enter the to highlight to select to highlight to select to highlight...

10. Press Supplies low The printer allows two options for reporting that supplies are low; warning until the supply is replaced. used supply or press , which allows the printer to print while continuing to display the warning. ENWW to select...

Additional memory is allocated to store the last few pages printed, and this may cause overall printer performance to suffer. —The printer will not reprint any page that was involved in a paper jam. Since no memory is used to store the most recent pages, performance may be optimal.

9. Press 10. Press Language The option to set the default language appears when the printer is first initialized. As you scroll through the available options, the list will appear in the language that is highlighted. When the list appears in...

Using the printer control panel in shared environments Because your printer is shared with other users, adhere to the following guidelines to ensure successful printer operation: Consult your system administrator before making changes to control panel settings. Changing control panel settings could affect other print jobs.

Downloads and Drivers to find the driver you wish to download. Additional drivers The following drivers are not included on the CD-ROM, but are available from the Internet or from HP Customer Care. OS/2 PCL 5c/6 printer driver OS/2 PS printer driver Windows NT 3.51 PCL 5c, Windows NT 3.51 PS...

AutoCAD drivers, versions 12-14 Note For a list of the network environments supported by the network administrator software components, see Note For a list of printer drivers, updated HP printer software, and product support information go to Network configuration. http//www.hp.com/support/lj4600...

HP Web Jetadmin HP Web Jetadmin allows you to manage HP Jetdirect connected printers within your intranet using a browser. HP Web Jetadmin is a browser-based management tool and should be installed only on the network administrator’s computer. It can be installed and run on a...

UNIX The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX and Solaris networks. It is available for download from HP Customer Care Online at http://www.hp.com/support/net_printing. ENWW...

Web browser can access. There is no special software to install or configure. Features The HP embedded Web server allows you to view printer and network card status and manage printing functions from your PC. With the HP embedded Web server, you can do the following:...

You can configure these parameters from the printer control panel, the embedded Web server, or for most networks, from the HP Web Jetadmin software (or the HP LaserJet Utility for Macintosh). Note For more information about using the embedded Web server, see...

9. Press 10. Press 11. Press 12. Press the Note The default frame type value for the HP Color LaserJet 4600 is automatic. Configuring TCP/IP parameters You can use the printer control panel to configure the following TCP/IP parameters: usage of the BOOTP file for configuration parameters (the default...

Note TCP/IP configuration cannot be disabled on the HP Color LaserJet 4600 printer. To disable IPX/SPX Note Do not disable this protocol if Windows 95/98, Windows NT, ME, 2000, and XP users will be printing to the printer.

Parallel configuration The HP Color LaserJet 4600 printer supports network and parallel connections at the same time. A parallel connection is made by connecting the printer to the computer using a bidirectional parallel cable (IEEE-1284 compliant) with a c-connector plugged into the printer’s parallel port.

Configure the card either through the control panel or with HP Web Jetadmin software. Note Refer to the HP Jetdirect print server documentation for information on which external devices or EIO network cards are supported. Available enhanced I/O interfaces...

AppleTalk networks Use the HP LaserJet Utility to set up the printer on an EtherTalk or LocalTalk network. For more information, refer to the HP Jetdirect Print Server Administrator’s Guide included with printers equipped with the HP Jetdirect print server.

Supplies and accessories To order supplies in the US, contact http://www.hp.com/go/ljsupplies. To order supplies worldwide, see http://www.hp.com/ghp/buyonline.html. To order accessories, see http://www.hp.com/go/accessories. Ordering directly through the embedded Web server (for printers with network connections) Use the following steps to order printing supplies directly through the embedded Web server (see 1.

Type or Size from the Page Setup dialog box, the Print dialog box, or the Print Properties dialog box. • If you often print on a certain type or size of media, the printer administrator (for a network printer) or you (for a local printer)

This service is not covered by the Hewlett-Packard warranty or service agreements. Media to avoid The HP Color LaserJet 4600 can handle many types of media. Use of media outside the printer’s specifications will cause a loss of print quality and increase the chance of paper jams occuring.

Do not use photo paper intended for Inkjet printers. Do not use paper that is embossed or coated and is not designed for the temperatures of the HP Color LaserJet 4600 image fuser. Select media that can tolerate temperatures of 190° C (374° F) for .1 seconds.

Configuring input trays The HP Color LaserJet 4600 series printer allows you to configure input trays by type and size. You can to load different media in the printer’s input trays and then request media by type or size. Note If you have used previous HP LaserJet printers, you might be accustomed to configuring Tray 1 to first mode or cassette mode.

Printing from Tray 1 (multipurpose tray) Tray 1 is a multipurpose tray that holds up to 100 sheets of paper or 20 envelopes. It provides a convenient way to print envelopes, transparencies, custom-size paper, or other types of media without having to unload the other trays.

To load envelopes into Tray 1 Printing envelopes 1. In the printer control panel, set the media size for Tray 1 to match the size envelope you are printing. 2. Specify Tray 1 or select the media source by size in the printer driver.

Load media face-up, making sure that the corners of the media fit under the front corner tabs. Insert the tray into the printer. Note If the tray is not properly adjusted, the printer might display an error message or paper might jam.

Tray 3 switch is in the custom size position. You must also change the size setting in the control panel from Remove tray from the printer. Move the tray switch to the Custom size position. Once a custom size is...

Use only overhead transparencies recommended for use in this printer. Hewlett-Packard recommends using HP Color LaserJet Transparencies with this printer. HP products are designed to work together for optimum printing results. In either the software application or the driver, select configured for transparencies.

Note Hewlett-Packard recommends using HP Color LaserJet Soft Gloss paper with this printer. HP products are designed to work together for optimum printing results. If HP Color LaserJet Soft Gloss paper is not used with this printer, print quality may be compromised.

47 lb bond). For optimum results when printing on heavy paper, use the printer control panel to set the media type for the tray to In either the software application or the driver, select Heavy as the media type, or print from a tray that is configured for heavy paper.

Doing so can cause misfeeds, paper jams, reduced print quality, and excessive mechanical wear. However, some heavier media, such as HP Cover Stock, can be safely used. Preprinted forms and letterhead Observe the following guidelines for best results with preprinted forms...

Note You must specify 2-sided printing options in your software application or in the printer driver in order to print on both sides of the page. To use 2-sided printing: Verify that the printer driver is configured for 2-sided printing. (For instructions, see the online Help for the printer driver.)

10. Select 2-sided printing from your software application or printer driver, if possible. Note To select 2-sided printing from the printer driver, the driver must first be properly configured. (For instructions, see the online Help for the printer driver.) to enter the...

Options for binding 2-sided printing jobs Before printing a 2-sided document, in the printer driver choose the edge on which you will bind your finished document. Long-edge or book binding is the conventional layout used in book binding. Short- edge or tablet binding is the typical calendar binding.

1. Print all the even-numbered pages first. (Many software applications have an option to print only odd or even pages.) 2. Remove the printed pages from the printer. If the print job has an odd number of pages, add a blank piece of paper to the bottom of the stack.

You can also print on different media by using the printer control panel or printer driver to set the types of media that are loaded in the trays and then selecting the first and remaining pages by media type.

Stopping a print request You can stop a print request either from the printer control panel or from your software application. To stop a print request from a computer on a network, see the online Help for the specific network software.

Job retention features The HP Color LaserJet 4600 series printer lets you store a job in the printer’s memory for printing at a later time. These job retention features are described below. To use job retention, you must install a hard disk drive in the printer and properly configure the printer driver.

If the printer is turned off, all stored jobs are deleted. A job can also be deleted from the control panel, from the embedded Web server, or from HP Web Jetadmin. To delete a job from the control panel, use the following procedure: 1.

Private jobs The private printing feature lets you secure a job with a Personal Identification Number (PIN). That job cannot be printed or deleted until the PIN is entered at the control panel. A lock symbol next to a job name indicates the job is private. Specify that a job is private from the driver.

Deleting a private job If the printer is turned off, all private jobs are deleted. A private job can also be deleted from the printer control panel. You can delete a job without printing it or delete it after it is printed.

Before launching the InfraRed Driver, complete the following steps: 1. Click Start, click Settings, and then click Printers. 2. Select the HP LaserJet 4600, 4600dn, 4600dtn, or 4600hdn as your default printer. 3. While in the same Printers folder, choose Properties then Details, and make sure that Virtual Infrared LPT Port is selected.

Printer IR will not be an option if the Infrared Control Panel and extenstion are not active. In addition, the infrared print capability is possible only with the HP LaserWriter version 8.6 driver or later. 1. Launch the Desktop Utility.

InfraRed Receiver lights up, and, after a short delay, the printer control panel displays If the status indicator does not light up, realign the optional HP Fast InfraRed Receiver with the FIR port on the sending device, resend the print job, and maintain the alignment of all devices. If you have to move the equipment, make sure that all devices remain within the range of operation to maintain the connection.

Managing memory This printer supports up to 512 MB of memory. You can add additional memory by installing Dual Inline Memory Modules (DIMMs). To allow for memory expansion, the printer has five DIMM slots, which accept 64, 128, or 256 MB of RAM each. For information about installing...

The printer returns to the state after printing the menu map. You might want to store the menu map near the printer for reference. The content of the menu map varies, depending on the options currently installed in the printer.

The printer returns to the Note If the printer is configured with EIO cards (for example, an HP Jetdirect Print Server) or an optional hard disk drive, an additional configuration page will print that provides information about those devices.

Note If you are using non-HP supplies, the supplies status page will not show the remaining life for those supplies. For more information, see HP print cartridges. Usage page The usage page lists a page count for each size of media that has passed through the printer.

3. Press 4. Press 5. Press The message the printer finishes printing the font list page. The printer returns to the state after printing the font list page. Event log The event log lists the printer events, including printer jams, service errors, and other printer conditions.

The embedded Web server allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel. Below are examples of what you can do using the embedded Web server:...

The Information pages group consists of the following pages. Device Status. This page displays the printer status and shows the life remaining of HP supplies, with 0 percent representing that a supply is empty. The page also shows the type and size of print media set for each tray.

Other Links area on all embedded Web server pages. These permanent links always appear in the Other Links area: HP Instant Support™, Order Supplies, and Product Support. Device Information. Name the printer and assign an asset number to it.

Order Supplies. Click this link to connect to the HP website and order genuine HP supplies, such as print cartridges and paper. Product Support. Connects to the support site for the HP Color LaserJet 4600 printer.

Networked printers. You can receive regular job status messages that appear every time a print job is sent to the printer or every time the print job finishes printing. You can also receive alert messages.

To view status messages and information On the left side of the window, select the printer for which you want to see information. Information provided includes status messages, supplies status, and printer capabilities. You can also click the Job History (clock) icon at the top of the window to view a list of previous jobs sent to the printer from your computer.

Color This chapter describes how the HP Color LaserJet 4600 series printer provides great color printing. This chapter also describes ways to produce the best possible color prints. The following topics are covered: Using color Managing color Matching colors ENWW...

Using color The HP Color LaserJet 4600 series printer offers great color as soon as you set up the printer. It provides a combination of automatic color features to generate excellent color results for the general office user, plus sophisticated tools for the professional who is experienced with color use.

Standard red-green-blue (sRGB) is a world-wide color standard originally developed by HP and Microsoft as a common color language for monitors, input devices (scanners, digital cameras), and output devices (printers, plotters). It is the default color space used for HP products, Microsoft operating systems, the World Wide Web, and most office software sold today.

However, there may be cases when you want to print a color document in grayscale (black and white) or wish to change one of the printer’s color options. Using Windows, print in grayscale or change the color options using settings found on the Color tab in the printer driver.

Microsoft and the World Wide Web Organization (www). Device instructs the printer to print RGB data in raw device mode. To render photographs properly with this selection, you must manage image color in the application or operating system.

Some swatch books are created from spot colors. Spot colors are specially created colorants. Many of these spot colors are outside of the gamut of the printer. Most spot color swatch books have companion process swatch books that provide CMYK approximations to the spot color.

Because they are not genuine HP products, HP cannot influence their design or control their quality. Service or repair required as a result of using a non-HP print cartridge will not be covered under the printer warranty.

Your print cartridge might not be a genuine HP print cartridge if you notice the following: You are experiencing a high number of problems with the print cartridge. The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the packaging differs from HP packaging.)

URL from which to purchase supplies. Select the supplies you wish to order and follow the directions accordingly. Using HP Web Jetadmin In HP Web Jetadmin, select the printer device. The device status page shows print cartridge information. ENWW server.

(K), magenta (M), cyan (C), and yellow (Y). Replace a print cartridge when the printer control panel displays a also indicate the color that should be replaced (unless a genuine HP cartridge is not currently installed). message. The control panel display will Lift the top cover of the printer.

To facilitate the replacement of supplies, keep the following guidelines in mind when setting up the printer. Sufficient space is required above and in the front of the printer for removing supplies. The printer should be located on a flat, sturdy surface.

CAUTION Hewlett-Packard recommends the use of HP products in this printer. Use of non-HP products may cause problems requiring service that is not covered by the Hewlett-Packard warranty or service agreements. Making room around the printer for replacing supplies The following illustration shows the clearance necessary in front of, above, and to the side of the printer for replacing supplies.

Usage conditions and print patterns may cause results to vary. Approximate life is based on 3,000 pages per month. Usage conditions and print patterns may cause results to vary. To order supplies online, go to http://www.hp.com/support/lj4600. Printer Page count message...

Configuring alerts You can use HP Web Jetadmin or the printer’s embedded Web server to configure the system to alert you of problems with the printer. The alerts take the form of e-mail messages to the e-mail account or accounts that you specify.

Were recently installed supply items (image fuser kit, image transfer kit) installed correctly? Is the on/off switch in the on position? If you cannot find solutions to printer problems in this guide, see http://www.hp.com/supplies/lj4600. For additional information on installation and setup of the printer, see the getting started guide for this printer.

Status messages reflect the current state of the printer. They inform you of normal printer operation and require no interaction to clear them. They change as the state of the printer changes. Whenever the printer is ready, not busy, and has no pending warning messages, the...

The message will disappear shortly, and the printer will return to The printer is in the process of canceling a job. The message will continue to be displayed while the job is stopped, the paper path flushed,...

Action 1. Force a calibration by either selecting from the menus or turn the printer off and then back 2. If the message persists, contact HP Support. Press to continue. No action necessary. 1. Press for detailed information. 2. Press to step through instructions.

The new flash DIMM installed in slot X is initializing. ENWW Action 1. Use the HP Web Jetadmin software to delete files from the EIO disk drive and try again. 2. To remove this message from the display, turn the printer off and then back on.

The file system device is protected and no new files can be written to it. alternates with A new HP cartridge has been installed. The printer returns to the 10 seconds. A new HP cartridge has been installed. The printer returns to the 10 seconds.

This message is displayed when the printer is turned on, as soon as the individual tasks begin initialization. Displayed when the printer is turned on to show that permanent storage is being initiaized.

The printer is executing a Component Test and the component selected is Tray Feed Solenoid. A new cartridge has been installed that is not made by HP. This message is displayed until an HP cartridge is installed or The printer has detected that a non- HP print cartridge is currently installed.

SYSTEM SETUP SUBMENU is set to STOP. Override by pressing The identified print cartridge is nearing the end of its useful life. The printer is ready and will continue alternates with for the estimated number of pages indicated. The fuser is near end of life and the...

Message Description The fuser is near end of life. The printer is ready and will continue for the estimated number of pages indicated. More than one supply item is low. ENWW Action 1. Order the image fuser kit. 2. Printing can continue until supplies out is reached.

Message Description More than one supply item is low and the SUPPLIES LOW setting is set to STOP. The number of pages remaining for the transfer unit has reached the low threshold and the SUPPLIES LOW setting in the SYSTEM SETUP SUBMENU is set to STOP.

The printer is generating the demo page. The printer will return to the online completed. The printer is generating the event log page. The printer will return to the online completed. The printer is generating the mass storage directory page. The printer will return to the the page is completed.

The message will disappear when the job is finished. No action necessary. No action necessary. No action necessary. 1. Turn the printer off and then back on. 2. If the message persists, contact HP Support. ENWW...

This will also delete any files saved in RAM. 1. To enable writing to the RAM disk, turn off write protection, using HP Web Jetadmin software. 2. To remove this message from the display, turn the printer off and then back on.

Message Description The identified print cartridge has reached the end of life. Printing will not continue until the alternates with cartridge is replaced. The fuser kit is at end of life. At least one supply item is out and needs to be replaced and another supply item is either out or low.

Message Description The transfer unit is at end of life. The printer has accepted a request to print an internal page, but the current job must finish printing before the internal page will print. The firmware upgrade was not completed successfully.

Message Description A menu selection has been saved. The tray is loaded with media longer or shorter in the feed direction than the size configured for the tray. alternates with A diagnostic test has been terminated by pressing the The media type in the specified tray cannot be determined.

Size detection occurs when the tray switch is set in the STANDARD position. The printer is reporting the current configuration of tray XX. The tray switch is in the STANDARD position. alternates with...

The printer is offering a selection of alternate media to use for the print job. A new cartridge has been installed and the printer is determining whether it is an HP or non-HP cartridge. alternates with Action 1. To change media type, press .

The printer is coming out of powersave mode. Printing will continue as soon as warmup is completed. The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing. There is a jam in the top cover area. 1. Press There is a jam in the media path.

2. Press to step through the instructions. 3. If the message persists after clearing all pages, contact HP Support. 1. Press for detailed information about clearing the jam. 2. Press to step through the instructions.

The printer has received more data from the computer than fits in available memory. alternates with The printer’s EIO card in slot X has overflowed its I/O buffer during a busy state. The printer’s parallel buffer has overflowed during a busy state.

Action 1. Press to continue. 2. Turn the printer off and then back on. 3. If the problem persists, contact HP Support. 1. Press to continue. 2. Turn the printer off and then back on. 3. If the problem persists, contact HP Support.

Action 1. Turn the printer off and then back on. 2. If the problem persists, contact HP Support. 1. Turn the printer off and then back on. 2. If the problem persists, contact HP Support. Note: This message might...

1. Press to continue. 2. For 68.0 errors, turn the printer off and then back 3. If a 68.0 error persists, contact HP Support. 4. For 68.1 errors, use the HP Web Jetadmin software to delete files from the disk drive.

Paper jam recovery This printer automatically provides paper jam recovery, a feature that allows you to set whether the printer should attempt to automatically reprint jammed pages. The options are: Note During the recovery process, the printer may reprint several good pages that were printed before the paper jam occurred.

Common causes of paper jams The following table lists common causes of paper jams and suggested solutions for resolving them. Cause Print media does not meet HP- recommended media specifications. A supply item is installed incorrectly, causing repeated jams. You are reloading paper that has already passed through a printer or copier.

Printer supply items have reached the end of their useful life. Media was not stored correctly. Note If the printer still continues to jam, contact HP Customer Support or your authorized HP service provider. For more information, see http://www.hp.com/support/lj4600. ENWW...

Clearing jams Each section below corresponds with a jam message that might appear on the control panel. Use these procedures to clear the jam. Jam in Tray 1, Tray 2, or Tray 3 Using the side handles, open the top cover. Grasp the green handle on the transfer unit and pull down.

Jams in the top cover Jams in the top cover occur in of the areas indicated in the figures below. Use the procedures in this section to clear a jam in this area. 1. Jammed paper 2. Crumpled paper in the fuser WARNING! Do not touch the fuser.

ENWW Using the side handles, open the top cover. Firmly lift the two green handles on either side of the fuser to disengage the fuser rollers. Grasp the media by both corners and pull to remove it. Note If the media tears, make sure that all media fragments are removed from the paper path before resuming printing.

Open the fuser cover and remove any media that is crumpled in the fuser. Note If the media tears, make sure that all media fragments are removed from the paper path before resuming printing. Do not reach into the fuser until it has cooled.

Jam in paper input path or paper path ENWW Using the side handles, open the top cover. Grasp the green handle on the transfer unit and pull down. The front cover will open as the transfer unit is pulled down. CAUTION Do not place anything on the transfer unit while it is open.

Jam in duplex path Using the side handles, open the top cover. Open the front cover. Grasp the paper by both corners and pull down. Note If the media tears, make sure that all media fragments are removed from the paper path before resuming printing. Grasp the green handle on the transfer unit and pull down.

ENWW Grasp the paper by both corners and pull up. If the media cannot be accessed from this location, close the transfer unit. Grasp the media by both corners and pull. Close the front cover. Close the top cover.

Media-handling problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Paper Specification Guide. For ordering information, see For media specifications for this printer, see sizes. Printer feeds multiple sheets Cause The input tray is overfilled.

Printer pulls from incorrect tray Cause You are using a driver for a different printer. The specified tray is empty. Tray behavior for the requested tray is set to in the system setup submenu of the configure device menu.

Load media in the input tray. From the printer control panel, select the correct media type for the input tray. Open the printer and remove any media in the paper path. Closely inspect the fuser area for jams. See Paper jams.

Supported media weights and sizes HP LaserJet Printer Family Paper Specification Guide. Configure Tray 1 size for envelopes. Solution Use only media that meets the HP media specifications for this printer. See media weights and sizes. Remove media from the input tray and load media that is in good condition.

Printer will not duplex or duplexes incorrectly Cause You are trying to duplex on unsupported media. The printer driver is not set up for duplex printing. The first page is printing on the back of preprinted forms or letterhead. Large, solid-filled areas can cause excessive curl.

The PS (PostScript Emulation) personality is not selected. ENWW Solution Verify that the printer is on. Fans may run while the printer is in standby mode (off). Verify that the printer’s memory DIMMs are correctly installed and are not defective.

The printer is not properly configured. The computer port is not configured or is not working properly. The printer has not been correctly named for the network or for a Macintosh computer. Printer is on but is not receiving data Cause The printer’s Ready indicator light is not lit.

Unable to select the printer from the computer Cause If you are using a switch box, the printer may not be selected for the computer. The printer’s Ready indicator light is not lit. A printer message other than on the printer control panel.

The Data indicator light is lit, and there are no pages printing. If the printer is on a network, another user may have changed printer control panel settings. Unable to select Tray 3 (optional 500-sheet paper feeder)

HP LaserJet Family Paper Specification Guide ordering information. When you connect, select Manuals. Verify that the printer’s environment is within humidity specifications. See environment specifications. Solution Replace the cartridge. Ensure that you are using a genuine HP print cartridge. Operating Print quality...

You are attempting to print a PCL job with the printer configured for PostScript Emulation. ENWW Solution Re-select the font in the software application. Download the font to the printer or use another font. (In Windows, the driver does this automatically.) Select the correct printer driver. Solution Select the correct font.

Guidelines for printing with different fonts The 80 internal fonts are available in PostScript Emulation (PS) and PCL mode. To conserve printer memory, download only those fonts that are needed. If you require several downloaded fonts, consider installing additional printer memory.

Color mode is not selected in the software application or printer driver. The correct printer driver is not loaded. Printer driver does not recognize Tray 3 or the duplex printing accessory Cause The printer driver has not been configured to recognize Tray 3 or the duplex printing accessory.

Use paper that meets HP paper specifications. See media weights and The surface of the media is too smooth. • Use media that meets HP paper specifications. See media weights and • The driver setting is set incorrectly. Change the paper type setting to heavy or glossy.

Also, make sure that the tray is correctly configured for transparencies. Check that the transparencies meet the specifications for this printer. See information, consult the HP LaserJet Family Paper specification Guide. http://www.hp.com/support/lj4600 Specification Guide ordering information. For downloadable manuals, go to http://www.hp.com/support/lj4600.

Use the built-in print quality troubleshooting pages to help diagnose and solve print quality problems. 1. Press 2. Press 3. Press 4. Press 5. Press The printer returns to the troubleshooting pages. to enter the to highlight to select to highlight to print the pages.

Replacement products may be either new or equivalent in performance to new. 2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used.

7. HP’s limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards.

Limited warranty for print cartridge life This HP product is warranted to be free from defects in materials and workmanship during its useful life (end of life is indicated by a printer control panel low-life message). This warranty does not cover products that have been modified, refurbished, remanufactured, misused, or tampered with in any way.

Transfer unit and fuser warranty This HP product is warranted to be free from defects in materials and workmanship for one year or until the printer control panel indicates a low-life message, whichever occurs first. This warranty does not cover products that have been modified, refurbished, remanufactured, misused, or tampered with in any way.

Support services may vary by area. Check with your local HP dealer to determine the services available to you. On-site service agreements To provide you with the level of support best suited to your needs, HP has on-site service agreements with three response times: Priority on-site service This agreement provides 4-hour service response to your site for calls made during normal HP business hours.

Depth Weight (with supplies) Electrical specifications WARNING! Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This may damage the printer and void the product warranty. Electrical specifications Power requirements Minimum recommended...

Note Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

HP LaserJet Printing Supplies In many countries/regions, this product’s printing supplies (print cartridges, fuser, and transfer unit) can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy to use ENERGY STAR® is a U.S. registered service mark of the U.S.

HP LaserJet print cartridge and supplies package. HP Printing Supplies Returns and Recycling Program Information Since 1990, the HP Printing Supplies Returns and Recycling Program has collected more than 47 million used LaserJet printer cartridges that otherwise might have been discarded in the world’s landfills. The...

HP SupportPack provides coverage for the HP hardware product and all HP-supplied internal components. The hardware maintenance covers a 1 to 5 year period from date of the HP product purchase. The customer must purchase HP SupportPack within 90 days of the HP product purchase.

Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of...

DIMM-based accessory fonts, macros, and patterns other DIMM-based printer languages and printer options You may want to add more memory to the printer if you often print complex graphics or PS documents, or use many downloaded fonts. Additional memory also allows the printer to print multiple, collated copies at the maximum speed.

Note Single in-line memory modules (SIMMs) used on previous HP LaserJet printers are not compatible with the printer. Note To order DIMMs, see Before ordering additional memory, see how much is currently installed by printing a configuration page. Printing a configuration page 1.

Installing memory and font DIMMs You can install more memory for the printer, and you can also install a font DIMM to allow the printer to print characters for languages such as Chinese or the Cyrillic alphabet. CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap, or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the printer.

Remove the eight screws holding the board in place, and set them aside. Slide out the formatter board and set it on a clean, flat, grounded surface. Release the locks on each side of the DIMM slot. Remove the DIMM from the antistatic package.

Align the formatter board in the tracks at the top and bottom of the slot, and slide the board back into the printer. Replace and tighten the eight screws removed in step 2. Reconnect the power cable and interface cables, and turn the printer...

Enabling the language font DIMM If you installed a language font DIMM in the printer, you must select the Font DIMM option in the printer driver for the font DIMM to work properly. To enable fonts from the PCL 5c and PCL 6 printer drivers for Windows 1.

Check that the DIMMs are installed correctly and working. To check DIMM installation 1. Turn the printer on. Check that the Ready light is on after the printer has gone through the startup sequence. If an error message appears, a DIMM may have been incorrectly installed.

Installing an HP Jetdirect print server card You can install an HP Jetdirect print server card in the base model printer, which comes with an open EIO slot. To install an HP Jetdirect print server card Turn the printer off.

Print a configuration page (see Printing a configuration addition to a printer configuration page and a Supplies Status page, an HP Jetdirect configuration page that contains network configuration and status information should also print. If it does not print, uninstall and...

A feature that allows printing on both sides of a sheet of paper. Abbreviation for "Enhanced Input/Output." A hardware interface used for adding an internal print server, network adaptor, hard disk, and other plug-in functionality for HP printers.

A halftone pattern uses differing sizes of ink dots to produce a continuous-tone image such as a photograph. HP product for network printing. HP trademarked Web-based printer control software that lets you use a computer to manage any peripheral connected to an HP Jetdirect print server.

ENWW Definition The HP term for "multiple original prints" capability. A system of computers interconnected by telephone wires or other means in order to share information. A person who manages a network. Temporary printer memory used to hold page data while the printer creates an image of the page.