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SSTA System Outage - Sunday, 8/2/15 (8:00 AM – 2:00 PM)

The Employee Self-Service application will be unavailable on Sunday, August 2nd between 8:00 a.m. - 2:00 p.m. due to a planned maintenance outage. During the outage all online users will be unable to access the system to report or approve time. Time Collection Devices (TCDs) will be online and available. Employees that use TCDs to record their time should continue to use the devices.

Important Notice for Non-Benefited Employees

Effective July 1, 2015, all non-benefited employees working in the Commonwealth are entitled by law (GL,Chapter 149, §148C and 940 CMR 33.02) to earn and use up to 40 hours of paid sick leave in a calendar year. Therefore, new sick leave Time Reporting Codes (TRC’s) for non-benefited employees have been created to use earned sick leave in Self Service. The following TRC’s should be reported when sick leave is used.

If you have questions regarding the use of these non-benefited sick leave TRC’s, for agencies supported by the MassHR Employee Service Center (ESC) please contact the ESC at 617-979-8500, or contact your local HR office for non-ESC supported agencies.

TCD Users – Employees who fail to swipe / forget to swipe for their MEAL OUT punch

Effective immediately, TCD users who fail to or forget to swipe MEAL OUT at the correct time MUST NOT swipe MEAL OUT at the end of their shift. TCD Users must select OUT only to complete their shift without a lunch, and then must report the MEAL OUT error to their supervisor/approver immediately so that the lunch punches can be entered manually. Employee who fail to follow this correct punch behavior will be in danger of incorrect or under payment.

Important Notice for TCD Approvers

Timesheets for TCD employees display excessive hours when shifts are partially approved (a shift where the employee has punched in, but not out, for the day). If the punch total for a shift displays excessive hours, the employee will not be paid for that shift. To prevent this, Time Approvers should not partially approve a shift for an employee. If excessive or incorrect hours appear in the Punch Total field, Time Approvers must press submit and reapprove the entire shift. For assistance, contact the Employee Service Center at 617-979-8500.

Need more assistance?Job Aids are available online to assist employees who are new to self-service. The online learning videos provide an overview of system navigation and features. Visit Employee Self-Service Online Learning and Support Tools to review the job aids and videos. Jaws Users job aids also are available.

System Accessibility InformationEmployee Self-Service is designed to be accessible to those using JAWS screen reading technology. We are currently developing a process in which the Employee Self-Service W-2s will be read by JAWS screen reading software. However, at this time, the Employee Self-Service W-2 is available only in a PDF format for printing and/or saving through Employee Self-Service. If you wish to review an unofficial text version of your W-2 form, proceed to the PayInfo website: https://payinfo.state.ma.us/payinfo/Login.asp

How Are We Doing?

MassHR is a collaborative effort aimed at delivering HR services more efficiently using self-service technologies, shared services, and facilitating workforce effectiveness through training, learning and development programs. Read About MassHR.