Terms and Conditions

WHOLESALE PRICING: We are proud to support businesses that rely on the resale of our products for their livelihoods. We reserve the right to refuse sale to any entity which we do not believe is legitimately reselling our merchandise inthe course of their normal business.Prices are subject to change without notice. Orders are subject to pricing in effect at the time of shipment. Call for current pricing when making quotations.Split Cases are allowed unless otherwise noted, but will be up charged 15% to cover the additional handling and repacking expense.MINIMUM ORDERS: Warehouse orders placed under $200 between January 1 and June 30, will be assessed a $9.99 minimum order handling charge. No minimum order handling charge will be assessed on orders placed July 1 through December 31.FREIGHT CHARGES: Foster's ships stocked, warehoused merchandise (unless otherwise noted in our catalog) freight prepaid, fuel surcharges added to invoice, when the following minimums are met to these states:IA, IL, IN, KS, UP of MI, MN, MO, NE, SD, WI: $700 net order value.ND: $850 net order value. (Shipments to zip codes starting with 586, 587 & 588 will be assessed a "Bakken fee" which at this writing was $15/shipment. This will be included in the fuel surcharge calculation.)CO, MT, WY: $1,600 net order value.To all other states, when net order value exceeds $1,600, Foster's prepays and adds all freight charges to invoice, then credits a freight allowance equal to 5% of the net shipped order value.For orders below these minimums (or merchandise noted otherwise in our catalog), Foster's prepays and adds all freight charges to invoice.Foster's charges freight on any items not in our catalog that must be special ordered. Foster's does not count items designated as "Limited Opportunity" towards freight minimums when those items are not in stock. Freight terms for merchandise direct shipped by the manufacturer vary by manufacturer.Costs of any special requests (lift gate delivery, call for appointment, overnight delivery, etc.) will be added to the invoice.BILLING TERMS: To apply for an open charge account, please complete and return the Credit Application. Normal billing terms are Net 30 days from invoice date for customers with approved credit.We reserve the right to withhold shipment to past due accounts. Customers are expected to secure financing through their bank to ensure timely payment - we are not a lending institution.Finance Charges accrue at a rate of 2% per month on past due balances.We accept prepayment by check, Visa, MasterCard or Discover. We do not ship COD.NSF Checks will be accessed a $20 service charge.EARLY ORDERS: Dealers with approved charge accounts qualify for May 10 dating on select spring seasonal merchandise orders totaling over $1,000 placed by February 1, for shipment between January 1 and March 15. Inquire when ordering.Early Order Discounts may be available on certain items. Consult with your salesperson.Early Pay (Anticipation) Discounts may be available for payments by check before the due date. Consult with your salesperson or talk to our credit manager.SPECIAL ORDERS: Orders for items not in our catalog are not stocked in our warehouses and must be Special Ordered for your account.By nature, Special Orders may require long lead times and cannot be cancelled or returned, regardless of actual ship date.Freight will be added to special orders. They will ship when they arrive. We cannot hold special orders to ship with other orders for free freight.We reserve the right to require prepayment for special orders. We reserve the right to deny special orders to past due accounts.

CREDIT CARD SURCHARGE: We accept Visa and MasterCard as a convenient means to expedite shipment to customers who have not otherwise established an open charge account with us. No surcharge is applied to orders prepaid by credit card prior to shipment.For customers who wish to use credit cards to pay balances after merchandise has been delivered, we will assess a 3% surcharge to their payment to help offset our cost of credit card processing.DAMAGE AND/OR SHORTAGE: Freight Carrier Claims may be filed at our discretion for damaged goods or shortages that are not reflected by our inventory. Our ability to obtain credit for you depends on your careful inspection of shipments and notation of problems on your delivery receipt. Carriers are not sympathetic to problems discovered after you release their agent.Please notify our office immediately of problems. Days, even hours, can make a difference in a satisfactory resolution.RETURNS OR REFUSAL: Our merchandise is sold on an outright sale basis and is not subject to return unless misshipped, damaged or defective.Any shipments refused for reasons other than freight damage will be subject to freight charges both ways as well as a restocking charge.If merchandise is misshipped, please contact our office for return authorization. We will arrange return transport and credit.