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.... They also told him that there were no seats available on the easyJet flight to Toulouse that night. However, he was able to book via a travel agent at the airport … onto that very flight. ...
[Read full article on Guardian]

....Half of holiday arrangements are not financially protected if a company ceases trading. Abta hopes that the changes will provide clearer and stronger protections for holidaymakers, ensuring people who book holidays online enjoy the same rights as those who book with a traditional travel agent. ...
[Read full article on Guardian]

Latest Finance News related to Travel Agent

....Half of holiday arrangements are not financially protected if a company ceases trading. Abta hopes that the changes will provide clearer and stronger protections for holidaymakers, ensuring people who book holidays online enjoy the same rights as those who book with a traditional travel agent. ...

....The main point of ATOL or ABTA is to protect holidaymakers if your travel company goes bust, either before or even worse, during your trip. Nicky Cox, sales manager at online travel agents HolidayGems. ...

....From 2018, new legislation will mean people using websites to book flights and hotels separately do not run the risk of being stranded abroad or losing their money. Until now, the protection for holidaymakers offered by the government-backed Air Travel Organiser’s Licence (Atol) has failed to reflect the huge changes in the travel industry, as millions more people opt to save money by booking online rather than visiting a high street travel agent. ...

.... A ban on swim nappies is not an unreasonable policy, but it could be flagged up more prominently given the company aims to attract families. “It is something that should always be communicated by travel agents at the time of booking and Royal Caribbean are in the process of reminding their agent partners of this to help ensure this doesn’t happen again,” says a spokesperson. ...

....If you have not booked your trip yet there are still plenty of exciting deals out there, but do not delay. You could shop around for the best deal by visiting your high-street travel agent or checking prices on comparison sites such as Kayak. ...

.... After all, once you’ve done the hard work of building a system which can search through thousands of flights in a matter of seconds, running that query multiple times for a structured set of variations isn’t much harder at all. I’m not alone in wanting this ability, according to travel agents Trailfinders. ...

.... “All flights from the EU or into the EU on an EU airline are covered by the legislation regardless of whether it forms part of a package or not. Make a claim directly to the airline responsible, rather than the tour operator or travel agent they booked with,” says Matt Buffey of the CAA. ...

.... “There’s something about airlines and airports that fascinates the public and the media, and means these stories are often given greater prominence than perhaps a crisis in another sector,” Charles adds. Good crisis plans include command structures and a checklist of “key stakeholders” who the CEO calls directly, such as top corporate clients and travel agents. ...

....The only drawback was that it was above a shop, but this was a minor compromise. It was an A1 premises, which meant it had permission for a limited range of low-impact uses, including hairdressers, travel agents and retail. ...

....South Korea offers me a great chance to save for the coming year, which would, in theory, pay for any postgraduate courses, but even with this, I worry that I will graduate at 30 with no relevant work experience. Another idea would be to combine my passion for travel and try to work my way up into a travel company, eventually outside the role of just a travel agent. ...

....If websites failed to comply, national authorities could pursue legal proceedings, it said. "The companies concerned need to respect the European consumer rules, just like a travel agent would," said Ms Jourova, the EU Commissioner for Justice, Consumers and Gender Equality. ...

....In a new report, Making a Success of Brexit for Travel and Tourism, Abta sets out priorities for the negotiations that have implications for UK holidaymakers and the travel industry. Abta has about 1,200 members – including airlines, tour operators and travel agents – with a combined UK turnover of £32bn. ...

....The arrival of budget operators on long-haul routes is good news for consumers as they are proving "very stiff competition for traditional airlines", says a spokesperson for Abta. But the travel agents' body points out that passengers may be less willing to put up with a cramped cabin for flights that take many hours - as well as paying extra for food and checked baggage. ...

....The travel trade organisation, Abta, says a cyber attack on its website may have affected about 43,000 people. About 1,000 files accessed may include personal identity information of individuals who have made a complaint about an Abta-registered travel agent. ...

.... Holyoake is seeking £132m from the brothers in lost profits, loan overpayments, legal costs and aggravated damages. Candy denied making physical threats against people, including a travel agent he hired to book flights for family members to attend their wedding in Los Angeles. ...

....While some airlines will make a change for free, others charge more than £200. A few insist you buy a new ticket and, as you’ve found, if you use a third-party travel agent there’s yet another charge on top. ...

....Because of hedging – a form of insurance against movements in the pound – this year’s prices will not reflect the full force of the pound’s drop. “Many travel agents have hedged their currency risk against potential Brexit volatility, or may pass the extra costs on to their suppliers, the hotels, resorts or airlines,” said Charles Purdy, chief executive of Smart Currency Exchange. ...

....“Our trip this year will cost around £3,000 for the four of us – including ski passes. I reckon that a similar holiday booked through a travel agent would be around £4,500, not including ski passes. ...

.... According to back-office staff who have contacted Money after previous appearances in this column, the company is fixated on cost cutting, which is bound to have a negative effect on customer service. Regarding being charged for premium economy but only getting economy seats, BA says you must take this up with the travel agent that issued the tickets. ...

.... It explained that this is how its system works for processing complimentary upgrades and that he would be refunded – which he was eventually. Opodo, the online travel agent that takes your money then, according to many of you, goes to ground, could fill my weekly column by itself thanks to the numbers who find their budget break is unexpectedly costly. ...

....________________________. FRENCH holidays group Evaneos, which puts travellers in direct contact with local travel agents, predicts the UK will go from fifth to being the biggest part of its business within three years. ...

.... But after paying more than £16,000 to make the hajj they found themselves sharing a hotel bedroom with strangers and having to use squalid toilets and kitchens . The family, from Rochdale in Greater Manchester, are among the latest group of people to return from the hajj complaining that they have been ripped-off by one of the many unscrupulous travel agents that appear to prey on the UK’s Muslim community. ...

....As with the previous case, Virgin Atlantic admits you actually were entitled to a full refund as its Zika policy includes the whole of Florida, and covers both you and your entire party. As well as apologising, it has fully refunded the cost of the ticket to the travel agent, who will reimburse you. ...

....As city tax isn’t an issue in the UK, holidaymakers heading abroad may easily be confused about whether it has already been included in their holiday price if they’ve booked a package deal, or whether they need to save some money to cover this. Sean Tipton from ABTA, the group representing travel agents, says the basic rule is that “any locally collected taxes, which includes city tax, won’t be included as part of your package”. ...

....The cost of warranties range from just a few pounds to hundreds of pounds, meaning the amount of compensation customers could expect to receive would vary greatly. Shops, travel agents and garages are not authorised by FCA to sell insurance and instead are "appointed representatives" of insurance forms and brokers which provide a license for them to sell their policies. ...

....Following further conversations with American Airlines staff about the attendant’s remarks, Mr Radwan was eventually escorted off the aircraft. “As a result of American Airlines discriminatory conduct,” Ms Sayed’s letter continues, “Mr Radwan was compelled to book a significantly later flight that evening with a different airline company through his travel agent. ...

....Back on Avenue Reforma the security guard is still walking back and forth, and doesn't stop to talk. He was hired by a building that has cafes and restaurants at street level, with offices above containing a law firm, travel agent and TV station. ...

....uk, although the accountancy firm has warned that travellers could get only a few pounds back. Maundrell adds: “If you booked via an ATOL-protected travel agent who used Low Cost Travel as a supplier you might be able to go to them for a refund or to rebook. ...

. On Friday the online travel agent collapsed, blaming increased competition and people shying away from previously popular destinations, because of terror attacks in the likes of France, Tunisia, Egypt and Orlando. ...

.... After a year in Esure’s ownership, Go Compare is on track for profits to rise by 20-30% and is selling a wider range of products, Esure said. Esure has installed Matthew Crummack, the ex-boss of online travel agent Lastminute. ...

....Furthermore, if the card company refuses to cough up, you can take your case to the Financial Ombudsman Service rather than having to rely on the small claims court. However, section 75 doesn’t apply if you pay a third-party agent such as PayPal, Amazon third-party sellers or a travel agent. ...

....The Co-op could bank an £82m windfall this autumn as it unwinds the travel joint venture it formed with Thomas Cook five years ago. The mutual’s annual report revealed it has the right to exercise an option from September under which the travel agent must buy the mutual’s 30% stake for £50m. ...

....Abta also fears that in the short term, the “prolonged uncertainty” could weaken the pound against other currencies, reducing spending power overseas. Abta has around 1,200 members – from airlines to tour operators to travel agents – with a combined UK turnover of £32bn. ...

....Thousands of pregnant women, and couples actively trying for a baby, have had their holiday plans thrown into chaos because of the spread of the Zika virus. Some have been forced to abandon their travel plans while others are battling with airlines, travel agents and insurers over potential refunds or requests to change their flights to different destinations. ...

.... Problems occur, but it is completely unacceptable for it to wash its hands of the matter – even if, as it claims, its terms and conditions mean the contract is with Bahamasair. This is the sort of behaviour you would expect from the cheapest online-only travel agent, not the UK’s national carrier. ...

.... A cruise should be a holiday of a lifetime, but for a number of Telegraph readers booking one has become a nightmare Photo: AP. But how many of the hundreds of travel agents and tour operators in Britain actually operate such a policy? . ...

.... Abta, the Association of British Travel Agents, warned that it had seen an increase in the number of consumers reporting fraudulent travel company websites. It said that members of the public risked being defrauded by criminals posing as online travel agents in the popular January booking season, when Britons traditionally reserve their summer break. ...

....”. Twice as many holidaymakers are confident they will book independently, going direct to their chosen airline and accommodation providers, compared with those who say they will book through a travel agent (26% against 13%), with the remainder still unsure. ...

. Ryanair has started legal action against internet search giant Google and online travel agent eDreams in what the airline’s combative boss, Michael O’Leary said was a bid to stop the pair from “deceiving consumers”. ...

.... Analysts said the cost of refunding passengers and finding alternative holidays would hit company profits, although they said Tui routinely set aside provisions for such disruption, so was less likely to face unexpected losses. Abta, the travel agents’ trade body, estimated there were about 9,000 UK customers on holiday at the popular Egyptian destination. ...

....Food poisoning, dodgy hotels, ill health, accidents, dirty swimming pools, delayed flights and theft can cast a long shadow over what should have been one of the highlights of the year. If your summer getaway was a five-star travel disaster, you may be able to seek financial redress from your tour operator, travel agent, airline, insurer or even your credit card issuer. ...

....2. Travel and tourism – Shockingly for an industry who has to deal with customers all the time, from travel agents to air hostesses, it is second worst place with 77 per cent unhappy with their boss. ...

.... . Whether it’s a travel agent refusing to refund a holiday, a trader who won’t repair a new laptop or a bungled energy bill, ongoing disputes will increasingly be handed to quasi-official agencies with the power to “impose solutions” on customers and companies. ...

....But a great many will be deferring their places and heading on gap-year adventures. Number-crunching by the travel agent and tour operator association Abta has shown that four of the most popular destinations this year are English-speaking countries: Australia, New Zealand and the US form the top three, in that order. ...

.... By doing this you will be covered under Section 75 of the Consumer Credit Act, meaning that if something goes wrong you should receive a refund from your card provider for bookings worth more than £100. If you book through a third party such as a travel agent, or use a debit card to pay, this protection is unlikely to apply. ...

. It is worth more than Yahoo, Twitter or Netflix, it is the world’s largest online travel agent and it owns the biggest internet business in western Europe – yet few people outside the US will have heard of Priceline Group. ...