Qualitative Grading Manager

Position Summary

StraighterLine.com, an innovative online education product that delivers college level courses for credit and prepares students for enrolling into degree programs, is looking for a motivated, tech-savvy individual with experience teaching college-level composition/writing to assist our team in managing and improving our industry-leading high-quality feedback, evaluation and grading system.

Core Responsibilities

Maintain and improve both quality and efficiency of qualitative grading for English Composition and other writing courses

Manage the grading queue to ensure the smallest possible backlog

Evaluate all flagged papers for originality and coordinate responses to students promptly and in a manner that ensures student understanding of the issue and steps for resolution

Resolve all identified grading discrepancies among evaluation staff

Communicate high volume submission times and coordinate increased availability of graders to maintain the shortest turnaround times possible

Recruit, hire, and train new staff to ensure future demand will be met

Coordinate and hold regular norming sessions with all current evaluation staff providing direct and meaningful feedback to each grader

Reporting and verifying monthly totals and providing tallies to the comptroller to ensure evaluators are paid on time

Desired Skills & Experience

Candidates should have an advanced degree (Ph.D preferred) with academic focus in education, English, or other applicable field

3+ years working in higher education or higher education support services

3+ years course facilitation and delivery in an online format, experience facilitating English Composition or similar courses online at the college level a plus

Experience creating and editing rubrics and applying them to student submissions

Demonstrated ability to provide constructive feedback to staff and students in a professional and timely manner

Comfortable working with numbers, making projections, and communicating applicable information to internal staff

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This position is contract-based and based in Baltimore, MD though after initial training may be carried out remotely but with regular in-office meetings. To apply please send your resume and cover letter to [email protected] with “Qualitative Grading Manager” as the subject.