I run an old age home and frail care facility just outside Manchester. One of our biggest costs has been training and ensuring our care givers are up to date with the qualifications and accreditation. Managing who has what and if it is up to date or not has also been a challenge in the past. I have always believed that technology would have a few answers to my problems. HL Online Training has addressed many of my problems since incorporating the system into our training programs. Giving me control and clarity about the training and my staff has become a life saver for me. The cost saving on the courses have allowed me to reduce budget for training and apply funds in areas where spend was needed. Incorporating the online training into any care facility is something I can highly recommend.

5 or more persons to train?Offering affordable and compliant online training from only£1

CPD Accredited online courses

14-day money back guarantee for any reason, you change your mind about the course within 14 days of purchase, so long as you have not accessed the online course, you can claim a full no questions asked refund.

Secure Payments & Secure ServersSecure Payments can be made by all major debit or credit cards via our Secure Servers.

This course aims to raise awareness of Equality & Diversity and encourage candidates to take a proactive approach within the workplace. Equality and Diversity can be compromised by candidates own values, opinions, and prejudices, this course explores how prejudices develop and how they may influence people. Candidates will gain an awareness of the discriminatory practice and gain knowledge on how to promote equal opportunities for all and recognise the value of diversity.

Exam & Assesment

Certificate: A CPD Accredited Certificate is Instantly Available Upon Completion

Certificate Cost: Free To Download Online As A PDF. Hard copies Sent To Your Address For £3.99 (Optional)

Exam Type: Online Multiple Choice Assesment

Exam Included: Exam Is Included In The Price

Exam Retakes: Unlimited Retakes At No Extra Cost

Who we are

We are an accredited and trusted leading provider across the UK. We have extensive experience in various private and public sectors environments.

Our statutory, mandatory and specialist training courses are delivered in line with the relevant UK legislation and recommended practice including:

Continuing Professional Development (CPD)

Health and Safety Executive (HSE)

Qualifications and Credits Framework (QCF)

The online nature of the courses means that they are affordable, but do not compromise the quality.

We offer over 100 online training courses, developed specifically to meet the needs of individuals, health and social care workers to meet both their responsibilities and job roles and are ideal for induction, awareness, knowledge and refresher training.

Once you have completed the learning you will participate in a multiple-choice assessment, a pass mark of 75% is required. The online test is marked automatically, receiving an instant grade. Don’t worry if you don’t pass or want to improve your grade, you can retake the test unlimited times at no extra cost.

Accreditation

HL Online Training Provides continuing professional development (CPD) interactive accredited training courses online for both individuals and businesses in a health and social care environment, allowing you to obtain certified CPD hours.

Certificate

All our courses are accredited by the Continuing Professional Development (CPD) and are nationally recognised. Once you have completed your assessment you will be awarded a free accredited certificate in PDF format which is immediately available. Hard copies of the certificate are available at an additional fee of £3.99. All evidence of learning and certification will remain on our system for your future reference.

Course Format

The course is delivered online via our bespoke e-learning portal, complete with both online “classroom” style and interactive user-friendly training and downloadable documentation to aid your learning. You can resume or stop your course at any time, remembering the exact point you were at.

Course Duration

This does depend on the level and experience of the individual, as a guide a level 1 takes 1 hour, level 2 takes 2 hours and level 3 takes 3 hours as an average to complete each course. You have 12 months to take the course, however, there is no time limit in which you need to complete the course.

Tutor Support

It’s good to know help is at hand.

We take pride in our customer service, offering dedicated tutor support offering you unlimited online email support whilst studying to help answer any questions you may have.

Course Compatibility

Our courses utilise a responsive design making it available on your desktop, laptop, tablet or mobile Device. We recommend using the Google Chrome Browser.

Exam & Certification

The Equality and Diversity – An Understanding online training course comes complete with a multiple choice exam and a nationally recognised CPD Certificate.

What Are The Benefits of CPD

Gain new skills

Improve job prospects

Enhance employment opportunities

Improve career satisfaction

Tracks prior learning

Up-to-date with your job requirements

Enhance your CV

Help lead the way to further education

Dedicates Commitment and value

Preparation for promotion

Multiple Choice Assessment

Once you have completed the learning you will participate in a multiple-choice assessment.

A pass mark of 75% is required.

The online test is marked automatically, receiving an instant grade.

We offer an unlimited pass guarantee.

Don’t worry if you don’t pass or want to improve your grade, with our unlimited pass guarantee can retake the test as many times as you wish to at no extra cost.

Nationally Recognised Certification

All our courses are accredited by the CPD and are nationally recognised.

Once you have completed your assessment you will be awarded a free accredited certificate in PDF format which is immediately available.

The certificate will display the CPD logo as proof of your knowledge and competencies gained from taking this course.

Hard copies of the certificate are available at an additional fee of £3.99. These are purchased once the course is completed online.

All evidence of learning and certification will remain on our system to peruse for your future reference.

Return to the Dashboard and going to the middle button the on the right marked Manage Learners. This will take you to a page which lists all your learners. It will state, the name, email address and when they last logged in.

Next to the box marked Assign, there is a button marked Learner Report. Click on the download button and an Excel Spreadsheet will appear which lists all the courses you have assign to the learner.

It will tell you whether they have opened the course, how far they are from completing the course, how many attempts they have taken to complete it, their percentage pass and whether their certificate it available.

To view/print, the learner’s certificates press the “Request Certificates” button.

Once you have bought the course you wish your learner to complete, you need to assign the course to them.

To Assign CPD Courses

From the dashboard, select the top right button which says Manage Courses from the dashboard.

Find the name of the course, then click the Add/Remove learner button (Ensure there is a number of 1 or higher in the places left column, if it is 0 please refer to step 2 of adding a course.)

Find the learner you wish to complete this course and highlight them

Click on the button in the middle of the boxes which says Add, the name will then transfer into the box called Learners Assigned.

Click the blue button at the bottom of the page which says Save Changes.

A Green box will appear at the top of the page saying that The Changes Have Been Made. An email will automatically be sent to your learner informing them that there is a course waiting for them to complete if set up via an email address.

Go to the middle left box on the white side of the page which says Create Learner.

Go down the page to where it says Create Individual Learner and enter in your learner’s first name, last name and email address (if a red box comes up informing you that this email address is already in use then see if the learner has an alternative email address to use)

If no email is entered an access code will be created, you will find this code from the manage learners page. Please send them thelogin pagelink and access code.

At the bottom of the page tick the box which asks to confirm that you have read the policies and then click on the blue button that says Create Learner. A green box will appear at the top of the screen informing you that your learner has been added to your hierarchy.

If you have any issues with logging in or using the system then please contact the SUPPORT TEAM – you will see a red button on the bottom left-hand side of every page on the training system which is titled support.

Go to the middle left box on the white side of the page which says Create Learner.

Go down the page to where it says Create Individual Learner and enter in your learner’s first name, last name and email address (if a red box comes up informing you that this email address is already in use then see if the learner has an alternative email address to use)

If no email is entered an access code will be created, you will find this code from the manage learners page. Please send them thelogin pagelink and access code.

At the bottom of the page tick the box which asks to confirm that you have read the policies and then click on the blue button that says Create Learner. A green box will appear at the top of the screen informing you that your learner has been added to your hierarchy.

Once you have bought the course you wish your learner to complete, you need to assign the course to them.

To Assign CPD Courses

From the dashboard, select the top right button which says Manage Courses from the dashboard.

Find the name of the course, then click the Add/Remove learner button (Ensure there is a number of 1 or higher in the places left column, if it is 0 please refer to step 2 of adding a course.)

Find the learner you wish to complete this course and highlight them

Click on the button in the middle of the boxes which says Add, the name will then transfer into the box called Learners Assigned.

Click the blue button at the bottom of the page which says Save Changes.

A Green box will appear at the top of the page saying that The Changes Have Been Made. An email will automatically be sent to your learner informing them that there is a course waiting for them to complete if set up via an email address.

Return to the Dashboard and going to the middle button the on the right marked Manage Learners. This will take you to a page which lists all your learners. It will state, the name, email address and when they last logged in.

Next to the box marked Assign, there is a button marked Learner Report. Click on the download button and an Excel Spreadsheet will appear which lists all the courses you have assign to the learner.

It will tell you whether they have opened the course, how far they are from completing the course, how many attempts they have taken to complete it, their percentage pass and whether their certificate it available.

To view/print, the learner’s certificates press the “Request Certificates” button.

We offer a discounted price structure from as low as 99p, please get in touch and we will assist in working out the most competitive way on how we can save you money on your training budget and help with compliance.

We take pride in helping businesses to remain compliant, refresh training and obtain reporting. Our system will assist in keeping the house in order giving a solution to aid with compliance and training.

We welcome you to ask us for other clients we have helped and hear it first hand how other companies have benefited.

Each credit is per course per learner with the certificate and reporting modules stating the learner’s name and record of progression. This aids compliance and keeps reporting in one place, saving you both time and paperwork.

Example, you have 5 learners that need fire safety. You would purchase 5 fire safety courses and allocate 1 course individually to each of the 5 learners.

Get in touch with us on 0203 770 2026 or email vicky@www.hlonlinetraining.co.uk. We will help your business to work out the best solution to help you remain compliant, stay within your training budget and how the management system can reduce both paperwork and save time.

Courses FAQ

The certificates do not expire however best practice suggests a renewal period of 3 years for training. The recommended renewal date of is printed on your certificate. Please check with your employer for their best practice and renewal policy.

To take the Level 3 qualification, you must be working in a care setting already. For the Level 2 qualification, you may have no previous experience, or you might be working in care and want recognition for your current skills.

No, Our statutory, mandatory and specialist care training courses are delivered in line with the relevant UK legislation and recommended practice mapped and aligned to the QCF framework and the below organisations.

It depends on the course type, national guidelines, legal requirements and the Inspectorate. There is no one simple answer to this question.Refresher training immediately accessible, standards compliant and very affordable.

Check that the access code is correct making sure you check all the characters are correct, if you’re not sure, ask the person who gave you the access code to double check it from their ‘Learner Management Screen’.

If you have logged in before with the access code, updated your details and added your email address, the access code will no longer be valid as your email will now be needed to access your learning account.

Check your emails for a message titled ‘You have successfully updated your details!’ as this will have been sent to your email with instructions on how to create a password or just click on the ‘Create a new password’ button on the login page and follow the instructions.

You would only need to do the learning once, however, the business would use the competency assessment tools to show competence in the workplace. Our portal will keep your certificate and grades on the system to view at a later date.

To take the Level 3 qualification, you must be working in a care setting already. For the Level 2 qualification, you may have no previous experience, or you might be working in care and want recognition for your current skills.

Mandatory training refers to the compulsory training that is required for employees to carry out their duties safely and effectively. Many organisations deliver mandatory training as part of their routine induction training, then as required thereafter. This may be refresher training annually, or mandatory training updates every 2-3 years. This training may then be referred to as ‘mandatory training update’ or ‘refresher mandatory training.

Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice including the Continuing Professional Development (CPD) and alignment to the Skills for Health’s Core Skills Training Framework (CSTF)

Our statutory, mandatory and specialist care training courses are delivered in line with the relevant UK legislation and recommended practice mapped and aligned to the QCF framework and the below organisations.

Excellent selection of training courses, great pricing, and very easy to navigate the site and find the training you need.

Glenn Portnoy

19:45 08 Dec 15

Great company to work with. Easy to understand and well presented online social care training courses

Aaliyah Scott

11:02 01 Nov 18

I did my care refresher training with them, and I was pleasantly surprised with the quality of the content of the courses and how easy the system was to use.

Sharon Simons

13:42 04 Nov 18

simple and clearly explained slides giving all the necessary information, with just the right amount of detail.

HL Training

09:59 01 Dec 15

A great company to work with, well designed and deliverd care training courses at an affordable price.

Dovile Jatkauskaite

16:16 16 Jan 19

I run an old age home and frail care facility just outside Manchester. One of our biggest costs has been training and ensuring our care givers are up to date with the qualifications and accreditation. Managing who has what and if it is up to date or not has also been a challenge in the past. I have always believed that technology would have a few answers to my problems. HL Online Training has addressed many of my problems since incorporating the system into our training programs. Giving me control and clarity about the training and my staff has become a life saver for me. The cost saving on the courses have allowed me to reduce budget for training and apply funds in areas where spend was needed. Incorporating the online training into any care facility is something I can highly recommend.