topic Re: TCL R625 no Action Smoothing on PC.HDR colors on streaming/USB not correct. in Discussionshttps://community.roku.com/t5/Discussions/TCL-R625-no-Action-Smoothing-on-PC-HDR-colors-on-streaming-USB-not-correct/m-p/549310#M5012
<P>The TV is updated to the latest version.</P><P>Contacted TCL support...they were nice but admitted there was nothing they could do over the phone.(I knew that before calling but you have to try everything first)</P>Mon, 23 Mar 2020 22:56:59 GMTirbrainiac2020-03-23T22:56:59ZTCL R625 no Action Smoothing on PC.HDR colors on streaming/USB not correct.https://community.roku.com/t5/Discussions/TCL-R625-no-Action-Smoothing-on-PC-HDR-colors-on-streaming-USB-not-correct/m-p/549294#M5009
<P>Brand new TCL R625.Action smoothing dosnt work at all on HTPC.(videoplayer auto switches to 23.976 hz)It is available and set to high.</P><P>Win10/7 with 5700XT/GTX 1060 respectively.Neither PC has this feature working.(my second most important feature after local dimming)</P><P>Also,streaming Prime/USB this feature works fine.Unfortunately,the colors are washed out.HDR and SDR both look horrible.Like everyone is wearing a goldish greasepaint makeup.Saw an instant of real color when switching inputs.It is so bad that even with color at 100% it looks dull.</P><P>Also...if I watch video fullscreen at 60hz on PC,the TV goes into game mode.So you cant even use Natural Cinema.I get needing a game mode but there needs to be a way to TURN IT OFF.</P><P>I tried a total reset and am currently just running without a network.Which brings me to networks...</P><P>What the **bleep**?I cant calibrate the TV without a wireless network?Why dosnt the remote have access to calibration?I have never seen a TV that was setup this way.</P><P>Such an idiotic decision by TCL.I have time to return this TV to Best Buy but I do like the screen...seems good.</P><P>I will not keep it if these issues cant be fixed.Thank you from Michael.</P>Mon, 23 Mar 2020 21:24:39 GMThttps://community.roku.com/t5/Discussions/TCL-R625-no-Action-Smoothing-on-PC-HDR-colors-on-streaming-USB-not-correct/m-p/549294#M5009irbrainiac2020-03-23T21:24:39ZRe: TCL R625 no Action Smoothing on PC.HDR colors on streaming/USB not correct.https://community.roku.com/t5/Discussions/TCL-R625-no-Action-Smoothing-on-PC-HDR-colors-on-streaming-USB-not-correct/m-p/549310#M5012
<P>The TV is updated to the latest version.</P><P>Contacted TCL support...they were nice but admitted there was nothing they could do over the phone.(I knew that before calling but you have to try everything first)</P>Mon, 23 Mar 2020 22:56:59 GMThttps://community.roku.com/t5/Discussions/TCL-R625-no-Action-Smoothing-on-PC-HDR-colors-on-streaming-USB-not-correct/m-p/549310#M5012irbrainiac2020-03-23T22:56:59ZRe: TCL R625 no Action Smoothing on PC.HDR colors on streaming/USB not correct.https://community.roku.com/t5/Discussions/TCL-R625-no-Action-Smoothing-on-PC-HDR-colors-on-streaming-USB-not-correct/m-p/549944#M5048
<P>Roku tech support got back to me.</P><P>This is what they said.</P><P>Unplug it and plug it back in after ten seconds.If that dosnt work,it is a hardware problem and we cant help.</P><P>&nbsp;</P><P>Seriously?...why do they even bother?</P>Thu, 26 Mar 2020 04:41:32 GMThttps://community.roku.com/t5/Discussions/TCL-R625-no-Action-Smoothing-on-PC-HDR-colors-on-streaming-USB-not-correct/m-p/549944#M5048irbrainiac2020-03-26T04:41:32Z