These printers, all have a wedge that drives the cartridge to contact the printer correctly, you may get cartridges while this wedge not properly boost for the contact operation is complete.We recommend try to make contact with our hands, pushing hard to finish the wedge down and paste the cartridge correctly.

You should note that the error can be caused when some ink is obstructing the connectors, in this case it is recommended that a cleaning cartridge connectors, if he can do the cleaning but the connectors on the printer.