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ff runs two procesess, i cant get rid of one prcs and if i kill the prcs, it starts all over, i was told to go to about;config and change the string : browser.tabs.remote… (read more)

ff runs two procesess, i cant get rid of one prcs and if i kill the prcs, it starts all over, i was told to go to about;config and change the string : browser.tabs.remote.autostart.2 and change its value from true to false but the problem is that the value is already at false, so now what next coz the second ff process is hoarding memory, and b4 u tell me to update, i tried the latest firefox and met the problem there too. i was also told to try changing the value :dom.ipc.processCount. to 1 but found that the value is already set to 1, so what noe

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Went from V54 to 59. Have no BMs at all. I can see the backup files but only get "can not process backup file" no matter how I attempt to get them back. A win 7 restore g… (read more)

Went from V54 to 59. Have no BMs at all. I can see the backup files but only get "can not process backup file" no matter how I attempt to get them back. A win 7 restore gets me back to v54, but w/o BMs & still can't restore.

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I can't press enter when adding a domain name (.com, .org, etc.) to the search bar. I can either not include the domain, being redirected to google, or I can press on the… (read more)

I can't press enter when adding a domain name (.com, .org, etc.) to the search bar. I can either not include the domain, being redirected to google, or I can press on the arrow near the refresh button. Not a huge issue but it's only been this way since I updated to the most recent version of firefox. Is this a problem on my end, or a bug in the new version?

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I use Firefox because I love the tools that add-ons provide. I don't want to install quantum only to discover that it doesn't serve my purposes. I've fine-tuned this brow… (read more)

I use Firefox because I love the tools that add-ons provide. I don't want to install quantum only to discover that it doesn't serve my purposes. I've fine-tuned this browser to do a lot and I don't want to start over. I've seen suggestions for using Firefox portable on a USB, but as far as I can see, there is no portable for a Mac. I'd like to keep both for a while, then make up mind. I'm hoping there's a simple solution for this. I know I'm not the only one who doesn't want to give up their add-ons.

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So I am not completely nubcakes, so i have ran apt to get update builds and build-trees. Still doesn't fix things. It mostly crashes with Facebook and Youtube. But that i… (read more)

So I am not completely nubcakes, so i have ran apt to get update builds and build-trees. Still doesn't fix things. It mostly crashes with Facebook and Youtube. But that is mostly what I use FF for. It has even crashed repeatedly on just about:restoresession. I think it is a video problem. I have ubuntu 16.04 LTS but everything is up to date. Doesn't matter what is loaded or not, see about crashing just on restore session with a single tab!

The problem still happens in safe-mode, so there is that checked out. The reports don't appear to have much in common.

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While I am viewing and then close Airforums.com, a site dedicated to Airstream travel trailers, a new page, Colton RV.com, appears on my computer. It is not a tab in the … (read more)

While I am viewing and then close Airforums.com, a site dedicated to Airstream travel trailers, a new page, Colton RV.com, appears on my computer. It is not a tab in the tool bar but a completely separate page. This is a new form of pop up ad. Is there a known way to block this?

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It started when I wanted to export my bookmarks to html. it would crash. now it crashes if I ask for options. Something changed my homepage and when I went to my preferre… (read more)

It started when I wanted to export my bookmarks to html. it would crash. now it crashes if I ask for options. Something changed my homepage and when I went to my preferred homepage and attempted to copy the address it crashed. I seem to be able to browse OK. My bookmarks seem to be intact and I can click on different site. but if I try and do anything like do something with my bookmarks or choose options it crashes. I started with 54.01 64 bit and downloaded 55 but it still crashes. My operating system is Windows 7. All my other programs and various browsers are working fine.

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Suddently Firefox started crashing every minute although I didnt install any new program or new hardware. I was using 32 bit version and switched to 64 but this didnt sol… (read more)

Suddently Firefox started crashing every minute although I didnt install any new program or new hardware. I was using 32 bit version and switched to 64 but this didnt solve the problem. What can solve it?

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I am having trouble with my browser crashing. After the tab crashed, I hit the refresh button and nothing happened. In the crash report, it says signature is EnterBaselin… (read more)

I am having trouble with my browser crashing. After the tab crashed, I hit the refresh button and nothing happened. In the crash report, it says signature is EnterBaseline and the crash reason is "EXCEPTION_ILLEGAL_INSTRUCTION." This has me worried it may have been an attack or malicious code causing it.

If it will help someone solve this, I have the URL to the crash report I submitted, but I would like to make sure that it is safe to post the link, that it won't open me up to any security issue. Thank you.

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Version 54.0.1
Firefox stops responding multiple times in a day. I have to kill the process using task manager. When I restart, I get the
Well, this is embarrassing page… (read more)

Version 54.0.1
Firefox stops responding multiple times in a day. I have to kill the process using task manager. When I restart, I get the
Well, this is embarrassing page". For example, I opened up Firefox to pay my Comcast bill and within a few clicks, Firefox stopped responding. Firefox constantly freezes and stops responding on Twitter. This has gotten much worse with the last two updates to Firefox. I really don't want to use Chrome (because of the tracking) but if this keeps up with Firefox, I'm just going to have to uninstall it.

I have a fully patched Windows 10 Pro computer. I have also tried uninstalling Firefox and re-installing it, but this doesn't solve this issue.

On this page there is a link to "Automatically add " information to this ticket, but when I click it it takes me to a web page that says "We're sorry, but we can't find what you're looking for."

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After I have downloaded and reinstalled FF on Win 7 x64 Ultimate, the add-ons, along with changes I made to the config file remained and were included in my supposed "cle… (read more)

After I have downloaded and reinstalled FF on Win 7 x64 Ultimate, the add-ons, along with changes I made to the config file remained and were included in my supposed "clean install" of FF. How do I ensure that everything, including the prior settings and add-ons are really uninstalled prior to reinstalling FF?

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Hello Everyone:
I have asked a similar question in the Thunderbird area.
My bootup is normal and I can open Thunderbird and Firefox (Ubuntu 16.04) All the tool bar naviga… (read more)

Hello Everyone:

I have asked a similar question in the Thunderbird area.

My bootup is normal and I can open Thunderbird and Firefox (Ubuntu 16.04) All the tool bar navigation links on Firefox an frozen until I do the logoff/logon procedure. This is after a fresh, clean install. The same problem existed before the install.

Thunderbird will download all emails, but I cannot access any email until I logoff and logon the desktop.
Thanks for any help.