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About this blog: I am a perpetually hungry twenty-something journalist, born and raised in Menlo Park and currently working at the Palo Alto Weekly as education and youth staff writer. I graduated from USC with a major in Spanish and a minor in jo... (More)

About this blog: I am a perpetually hungry twenty-something journalist, born and raised in Menlo Park and currently working at the Palo Alto Weekly as education and youth staff writer. I graduated from USC with a major in Spanish and a minor in journalism. Though my first love is journalism, food is a close second. I am constantly on the lookout for new restaurants to try, building an ever-expanding "to eat" list. As a journalist, I'm always trolling news sources and social media websites with an eye for local food news, from restaurant openings and closings to emerging food trends. When I was a teenager growing up in Menlo Park, I always drove up to the city on weekends with the singular purpose of finding a better meal than I could at home. But in the past year or so, the Peninsula's food culture has been totally transformed, with many new restaurants opening and a continuous stream of San Francisco restaurants coming south to open Peninsula outposts. Don't navigate this food boom hungry and alone! Feed me your tips on new chefs and eats and together we'll share them with the broader community. (Hide)

DoorDash robots to deliver food in Redwood City

Uploaded: Mar 21, 2017

If you're in Redwood City and you see a robot rolling down the street, don't panic. It's just delivering someone's burrito.

Starting this Thursday, on-demand delivery company DoorDash will be officially adding six robots to its delivery fleet in Redwood City. The small, compact robots — which have been spotted around Redwood City in recent weeks — roll on six wheels down sidewalks at about four miles per hour (about the same speed of a pedestrian, a DoorDash spokesperson said).

Given their size, they're best for delivering items like a burrito or sandwich and traveling shorter distances. The robots can can carry items within a 3-mile radius.

DoorDash has partnered with a London-based Starship Technologies to use its robots to deliver food in Redwood City. Photo courtesy Starship Technologies.

So if you're a DoorDash customer in the Redwood City area, you just might get a self-driving robot delivering your food instead of a human "Dasher" driving a car, riding a bike or scooter.

The robots are made by Starship Technologies, a London-based company that makes self-driving "delivery bots. The City of Redwood City approved a nine-month pilot program with the company last fall.

The robots are "inherently safe and can navigate around objects and people," Starship's website states.

DoorDash sees the robots not as a replacement for but as a complement to its human deliverers.

"Since Starship’s robots have a smaller carrying capacity and drive on sidewalks, they are better suited for carrying a small meal down the street, rather than a few pizzas," Stanley Tang, DoorDash, cofounder and chief product officer, wrote in a January blog post announcing the company's partnership with Starship. (Tang is one of three Stanford University students who founded DoorDash in Palo Alto in 2013.)

"We expect to use robots to deliver these smaller, short-distance orders that Dashers often avoid, thereby freeing up Dashers to fulfill the bigger and more complex deliveries that often result in more money for them," he wrote.

When a robot shows up at a restaurant, an employee must either walk outside and put the food inside the robot, or a human handler accompanying the robots during this pilot period will pick up the food, a DoorDash spokesperson said.

A delivery robot picks up food. Photo courtesy Starship Technologies.

As soon as the food is inside, the door to the robot locks. DoorDash sends a link to the customer; when clicked, it unlocks the robot.

Like with a human delivery person, customers will be able to track the location of their robot-delivered orders and estimated time of arrival.

DoorDash will also look into using the robots to bring food from restaurants to a "local hub," like a parking lot, Tang wrote in the blog post. Drivers could then avoid having to find a place to park outside a restaurant or to wait for the food to be prepared.

During the pilot period, DoorDash will be collecting data to monitor if deliveries are made on time and how customers and restaurants are interacting with the robots, a company spokesperson said.

Redwood City is the inaugural city for the delivery bots, but more are on the way, DoorDash said. The company started testing the robots this week in Washington, D.C., and will soon roll out in Virginia, which recently became the first state to pass a law allowing robot deliveries.

Posted by resident,
a resident of another community,
on Mar 23, 2017 at 9:39 am

The average speed of a pedestrian is about 2mph, not 4mph like this article states. Will these robots adjust their speed for the surrounding pedestrian traffic, or will they just ram into people? How much do these things weigh (and how much will they hurt if they hit you)?