Services

QUALICONSULT training services cover the entire training process and are offered by professionals in the field of psycho-pedagogy, graphic design, layout and multimedia editing, as well as programming and administration of platforms, and a full panel of experts in different areas of knowledge:

Consulting: We elaborate a
profesiogram based on information extracted from interviews, surveys and tests
sent to people who will be receiving the training. This profesiogram comes from
the map of competencies of the company, in order to define what are the skills
and competencies demanded to each job, and which are the real ones presented by
the professionals of the company that occupy these positions.

In addition, we
develop training plans in accordance with the detection of these training
needs, in order to provide each employee with the skills and knowledge they
require for continuous improvement in the performance of their professional duties.

Advice (technical
and pedagogical): We advise our clients on the contents, methodology, supports and most
appropriate tools to provide the identified training. In platform, we recommend
the applications that best respond to the needs of our customers.

Platform
administration: Upload of students to the platform, upload of scorm content,
assignment of groups of students to courses, management of pre-registrations
and registrations, management of messaging and alarms, preparation of follow-up
reports and final reports, preparation of training KPIs, management of
certification, support of incidents and student requests.

Tutorials /
Face-to-face delivery: We offer online tutoring services, through a panel
of experts in different subjects, with the following assigned functions:
Preparation and dissemination of the course plan, monitoring and communication
of students, management of the course agenda, preparation and publication of
complementary materials, online tutoring through virtual classrooms, attention
to content doubts through messaging and forums and assignment and evaluation of
tasks and exams, monitoring reports, grades and final reports. In addition, we
have a team of internal teachers who are experts in the preparation of
materials and in-person training in the form of a course, conference, workshop or case method, as well as managers who provide the necessary
resources (room rental, equipment, distribution of materials, group management,
catering ..). These experts are active professionals in the different lines of activity, with an extensive professional trajectory and up to date knowledge. The courses can be taught in Spanish, French or English, depending on the selected theme.

Content curation: We create and
feed specialized training environments focused on an area of ​​interest, where
our team of community managers selects and recommends content, resources and
free tools related to a concrete subject: courses, moocs, videos, magazines,
blogs, documents, articles, reports, etc. These contents published on the
platform are disseminated through newsletters that invite students to visit the
learning environment.

Student support
center: Reactive and proactive service of students follow-up and support:
Sending of calls and follow-up messages, reception and attention of calls,
support in the access and use of the platform and courses, elaboration of FAQs,
elaboration of service reports.

24/7 Support: Technical
attention 24/7 for the maintenance of servers and software related to the
teletraining platform. Prevention, attention, resolution and reports of
registered issues.

Communication: We prepare the complete communication plan for your training: Mailings
to students and teachers, promotional and sales campaigns in traditional and digital media, development of
materials and diffusion and communication services (stand design, roll-ups,
flyers, brochures, didactic materials, presentations, information leaflets,
articles, press releases, design and management of social networks, newsletters
and design and maintenance of websites and training blogs).

For
further information

We invite you to consult with our commercial department to get to know
more: