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GRRRRRR online shopping vent post **EDIT**

I don't like shopping online, but hubby thinks it's the best thing ever. We have had two amazon shipments sent in error to our old address because they update your mailing address and your "one-click" address separately. The jerks who rent the place now have kept both items (earrings hubby got for our anniversary).

Anyway, the other day, hubby sent me a link for some oval-shaped ear buds. Every pair I own hurt and he knows I have been looking. The link was woot.com. He already had his info stored in the account, so I clicked buy and immediately emailed their customer service to let them know the address was wrong.

Three emails later, they refuse to change the address, refuse to give me a customer service number, refuse to help at all.

Guess who owns Woot. Amazon

FML

I changed the Amazon address months ago. This company is a subsidiary of Amazon, not Amazon itself. Our mailing address was correct when I changed it, but the shipping address was wrong because of the one-click option. Thanks for reading :-)

Why the heck didn't you change the address BEFORE you bought the earbuds? I buy thru Amazon all the time. There's an option to change the shipping address at checkout. I use it all the time because I often ship things to my kids at their respective homes. Don't blame the company for your own failure to make sure the address was right beforehand.

by Anonymous 1
on Mar. 24, 2013 at 10:55 AM

3 moms liked this

Change your one touch shipping address.

I have never had a problem with amazon and their customer service has always been very nice.

by Anonymous 2
on Mar. 24, 2013 at 10:56 AM

2 moms liked this

I love amazon. Never had a problem.

Maybe you should stop doing the easy thing and double check all the info before you spend money.

So, you made multiple orders without updating your address, then the people at that address stole your stuff... your beef should be with yourself and the police can surely deal with the package theft at your old address.

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