Monthly Archives: October 2010

Mitch Joel “blew off” the roof of the house. His presentation really rocked. Mitch is the author of “Six pixels of separation”and a very dynamic and engaging speaker. God knows there are tons of Social Media gurus making speeches on trade sponsored circuit, but there are very few who really understand the “soul” of the subject as well as Mitch. His examples were agnostic, practical and actionable, the way he answered some of the questions was very impressive. It was interesting to watch audience, that was a bit leery about subject of digital marketing, won over and energized like that. Continue reading →

Today we rolled out a new version of our home page. That change signify the change in our focus from monitoring huge number of products, to quantify their product reputation measurements, to deep analysis of customer stories that is more … Continue reading →

# Samsung emerges as a leader with a large majority of it’s customers are highly positive about their experience – 50% are very concentrated at higher than average values
# Acer and Apple display a “long tail” of disappointed customers, while Sony has the weakest brand satisfaction ratings.Continue reading →