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If you wish to ask any questions regarding engraving please call our customer service team on 0345 319 0008 who will be happy to assist you or see our FAQ's below.

FAQ's

Question: How long does it take for an item to be personalised? Answer: Usually personalised products are dispatched within 3 days of receipt of the order unless 'next working day' delivery is select at the checkout.

Question: What are the delivery options for items that have been personalised & engraved?Answer: All delivery options are stated on this page under the 'delivery & returns' section.

Question: What happens if the personalised item message is incorrect?Answer: The message that you type during the personalisation process is the exact message that will be engraved. Please make sure that you enter your message correctly.

Question: Can I return personalised engraved items?Answer: If you do choose to have your jewellery engraved then we only offer a 50% refund as we cannot resell your personalised item.

Question: Do you offer personalised engraving For all products?Answer: If an item is suitable for engraving there will be a tick box on the product information page which says "personalised engraving". If there is no tick box the item cannot be engraved.

Question: Can I order non-personalised engraving and personalised engraving items In my order?Answer: You can order non-personalised engraving and personalised engraving as you require in your order.

Question: Can I order more than one personalised engraved item in my order?Answer: You Can order as many personalised engraved items as you require in your order.

Question: Does the personalised engraved jewellery come in gift packaging?Answer: All personalised engraved jewellery items are supplied with gift packaging.

If you wish to ask any questions regarding engraving please call our customer service team on 0345 319 0008 who will be happy to assist you or see our FAQ's below.

FAQ's

Question: How long does it take for an item to be personalised? Answer: Usually personalised products are dispatched within 3 days of receipt of the order unless 'next working day' delivery is select at the checkout.

Question: What are the delivery options for items that have been personalised & engraved?Answer: All delivery options are stated on this page under the 'delivery & returns' section.

Question: What happens if the personalised item message is incorrect?Answer: The message that you type during the personalisation process is the exact message that will be engraved. Please make sure that you enter your message correctly.

Question: Can I return personalised engraved items?Answer: If you do choose to have your jewellery engraved then we only offer a 50% refund as we cannot resell your personalised item.

Question: Do you offer personalised engraving For all products?Answer: If an item is suitable for engraving there will be a tick box on the product information page which says "personalised engraving". If there is no tick box the item cannot be engraved.

Question: Can I order non-personalised engraving and personalised engraving items In my order?Answer: You can order non-personalised engraving and personalised engraving as you require in your order.

Question: Can I order more than one personalised engraved item in my order?Answer: You Can order as many personalised engraved items as you require in your order.

Question: Does the personalised engraved jewellery come in gift packaging?Answer: All personalised engraved jewellery items are supplied with gift packaging.

The Following products are available for free, Please select one of the following:

Individual, personalised jewellery is the only way to celebrate a memorable occasion. Crafted from rhodium plated silver, which is less prone to tarnishing than silver alone, the pretty Rhodium Plated Double Disc Bracelet by John Greed is the most beautiful blank canvas to engrave with that special, heartfelt message.