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The work requested was for a Full Service as well as a Timing Belt Change. The day before the work was due to be carried out I received a phone call from Newtownabbey Autos explaining that their only mechanic capable of changing timing belts has hurt himself and the work will be carried out on the acquired date.
Details of the injury and return date were extremely vague. I called daily to try to find out when this work could be carried out but was consistently told to keep checking. This is despite me describing my mileage (approaching 100k) and desperately needing the timing belt changed.
In the end, a week or so after the agreed date I finally got a straight answer. The mechanic would not be returning and I should just bring the car up for the service. When I explained that the timing belt was my priority I was told that despite the manufacturer of my car stating that the timing belt needs replaced every 100k, they are designed to run twice that and I dont need to replace it. This I know to be false (or at the very least extremely irresponsible).
I have now had to resubmit my job to new vendors and am waiting to have the work carried out by a reputable garage.
N.B. I spoke of this to a friend of mine who was horrified I had even considered using Newtownabbey Autos. He left a BMW with them a while back and when he got it back there was an extra 3k miles on it. His words words were literally "stay away from them". His opinion, not necessarily mine but I feel that given the service I received its important to mention.

10.06.16

Kieran, Ford Focus

Great garage, price was cheaper than anywhere else and the work was completed quickly after a few issues. Would recommend and will definitely be back for other work.

05.06.16

Jonny, Honda Civic

It was grand! Very quick and professional!

02.06.16

Leah, Renault Megane

Alan and the guys were very helpful and courteous .... I needed a little bit of work done on handbrake but I had suspected that anyway. When I left the car in for additional work I was offered a courtesy car without even asking! Final price of additional work extremely reasonable, I will be back for all future work to my car, a great find! I would highly recommend these guys .... Thank you!

I'm very satisfied with the work done on my car. Very nice staff and had the work carried out really quick I would recommend to use this garage to anyone. I will be going back there if I have any problems in my car

21.02.16

Oskar, Fiat Seicento

Full service carried out on the car. Overall very happy, the car is running much smoother and the price was very good. Alvin and the guys even replaced side lights and wipers as part of the price. Friendly, well priced and convenient. I would highly recommend

Price includes MOT fail and fix. Highly recommend this guy - very knowledgeable, gives straightforward advice and efficient service - thanks Fabio - see you in the New Year to service and the other car.