My neighbour and I can actually talk about things without having to shout and argue. It’s a real relief.

- Deborah, Wandsworth resident.

I went home and realised that all my life I have not been communicating properly. Since then I’ve been able to talk to my family when we disagree.

- Katie, Conflict Resolution Trainee.

We had tried everything but this actually worked!

- Dan, Wandsworth resident.

After training residents in conflict resolution we always notice a positive knock on effect within their neighbourhood and wider community

- Barbara, Wandle Housing Association.

Your mediation service has been of a great benefit to myself and, hopefully, to the other parties involved in the past few months. You have conducted yourselves in a very considerate and objectively fair manner, and I would highly recommend you for any future matters friends or family might experience.

“[The mediators] were lovely, understanding and made me feel really at ease telling them the issues, which is not an easy thing! Please do thank them on my behalf for making this awful situation a tad smoother.”

- Mediation client

“Can you please thank [the mediators] for their time and enormous effort they spent last night with my neighbour and myself. They are absolutely fantastic at what they do. I cannot praise them highly enough.”

- Mediation client

“I wanted to say thank you for supporting my families, I know some of them do not turn up but the ones that do have benefited. I do appreciate your prompt, professional service.”

- Outreach Worker, Wandsworth Council

“Very efficient and cost effective. Staff and mediator very easy to deal with. I would use WMS again.”

- Commercial mediation solicitor

“Your mediation service has been of a great benefit to myself and, hopefully, to the other parties involved in the past few months. You have conducted yourselves in a very considerate and objectively fair manner, and I would highly recommend you for any future matters friends or family might experience.”

- Mediation client

“Service from all team members was prompt, kind, diligent, knowledgeable, thorough, compassionate, trustworthy and creates peace of mind. Service from all team members was impeccable. Thank you!!”

- Commercial mediation client

“WMS has been great throughout the process and [the mediator] was fantastic. [The service was] excellent both in terms of the overall purpose and the services provided.”

On the back of winning the Best Charity award at the Wandsworth Business Awards in 2018, WMS is delighted to announce that it was commended by the South London Business Awards 2019 in their Best Charity category. The South London Business Awards rewards and celebrates South London‘s many dynamic and innovative businesses and charities. WMS is appreciative that the judges saw the value of the work that we do in supporting our local community resolve conflict. We thank our mediators for volunteering their precious time to support our work. Congratulations to the winner, Generation Success

Wandsworth Mediation Service is thrilled to have been awarded a grant by the Wimbledon Foundation to run a follow up to its successful Good Neighbours and Talking Families course, this time in Southfields. The vision of WMS is to help people who are in conflict. One of the ways it does this is by training and equipping people to communicate better and change the way we deal with conflict within our families, and the places we live and work.

We trained 27 members of our local community as part of our ‘Good Neighbours and Talking Families’ project, which ran for 2 hour sessions each week for 6 weeks, and was funded by Wandle Housing Association.

We raised nearly £17,000 at a fundraising dinner for 140 guests at the spectacular walled garden at Le Gothique In Wandsworth on 16 May 2019. Particular thanks to our sponsors: Alen-Buckley, Penningtons Manches and Russell-Cooke and to those who gifted our auction and lucky dip items and to all those who came to the dinner or donated to us. We will safeguard the money we have raised; and spend wisely, as we have always done, for the benefit of our community.

We are thrilled to announce that Wandsworth Mediation Service received the Best Charity award at the Wandsworth Business Awards. We feel very honoured to have been selected by the judges from a group of well-known and respected charities. This recognises the hard work that has been carried out by everyone involved with Wandsworth Mediation Service over the past 14 years to help build bridges between those in conflict in our community.

We have trained 15 of our mediators in Conflict Coaching and we now offer this as a service. This can be extremely helpful where one party wishes to mediate, but the other party is not willing to engage with the process and you feel like you have hit a brick wall.

WMS is expanding its outreach and we wanted to make sure that our policy documents and handbooks are up-to-date and comply with legal requirements. We were introduced to a local charity called Link Up Battersea, which brings together volunteers willing to share their professional skills with local charities, community groups and social enterprises who need those skills to make a real difference in the community.

In 2016, we mediated 52 cases, which is a tremendous result for all our mediators. Our cases are broken down into four key areas: Commercial, Community, Family and Inter-generational and our cases were evenly divided between these areas.

Here is some of the feedback we received from cases last year:

“Very efficient and cost effective. Staff and mediator very easy to deal with. I would use WMS again.” Commerical Mediation client