Key themes and topics are developed by our standing committee and advisory board from the country's most respected CMO's and Heads of Customer Experience. These will be addressed over the course of the CXO Leaders Summit Australia.

About Us

The CXO Leaders Summit Australia is invitation only and intended for Australia's most senior marketing & customer experience leaders to gather for a strategic two day event in order to exchange knowledge and interact as one over a range of important issues facing the industry. The one-to-one meetings with leading supplier companies will also provide a wealth of knowledge and offer opportunities for all attending delegates, while the informal networking sessions promise to create a unique interactive forum.

Past and Present Speakers

Simon Kahn

Chief Marketing Officer Asia Pacific, Google

Brent Annells

Head of Business Development ANZ, Uber

Nicholas Kontopoulos

Global Head of Fast Growth Markets & Audience Engagement Marketing

Steve Sos

Why Attend?

Industry Thought Leaders

We understand the importance in having the correct audience surrounding you and your team on site, that is why we only look to invite and select the absolute leaders within each of their respected fields to attend the Summit.

Star Keynotes & Presenters

We invite only the leading international and local experts to provide sessions on site, this allows for attendees to be taught by front-line executives that compress years of meaningful experience into a systematic, well organized learning program.

Networking Opportunities

Keeping in line with the main goal of our events in achieving new relationships, we provide a huge amount of networking opportunities for attendees through breakfast, luncheons, cocktails, gala dinners and informal introductions.

“The presentations throughout the Summit have been excellent. Overall, the Summit has been very good compared to similar CX events that I’ve attended. Receiving information about each company prior to selecting one-to-one meetings was very useful and I’ll be looking to do business from some of these meetings.”

Adriane McDermott, General Manager Marketing, David Jones.

Karen Ganschow, Head of CRM & Digital Marketing

"The CXO Leaders Summit was a very good investment of two days out of the office. Its been sensational to meet the very high calibre of delegates. I found the program to be very holistic. It is covering all the key the issues and topics that someone like myself, who’s trying to craft an amazing customer experience."

Karen Ganschow, Head of CRM & Digital Marketing

Caroline Morgan, Head of Insights & Innovation, Samsung

"I found the CXO Leaders Summit fantastic. It was great to be able to speak with people who are delving into similar challenges in their own companies & to see how they’re solving it. The Summit had a cohesive theme but was still quite stimulating in thinking about the different topics, so I quite liked the variety of it all."

Caroline Morgan, Head of Insights & Innovation, Samsung

Sally Adam, Head of Marketing & Research, Citi Bank.

"The level of attending delegates has been excellent. Its actually one of the few conferences I’ve been to where I feel like I’m interacting with a whole lot of marketing and customer experience leaders who are having similar issues and seeing similar opportunities that I am.”

Past and Present Premium Sponsors

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Partners

Aimia is a recognised global leader in loyalty; proven by our development, implementation and ongoing operational and strategic management of loyalty programs throughout the world. We provide our clients with the customer insights they need to make smarter business decisions and build relevant, rewarding and long-term one-to-one relationships, evolving the value exchange to the mutual benefit of both our clients and consumers. We are the world’s leading global loyalty management services provider.
Our clients are diverse, and we have industry-leading expertise in the Retail, FMCG, Travel, Financial Services, Automotive, Telecommunications, Leisure and Entertainment industries globally to deliver against their unique needs. We run our own coalition loyalty programs such as Aeroplan in Canada and Nectar in the UK, own stakes in loyalty programs, such as Club Premier in Mexico, Air Miles Middle East and Think Big, a partnership with Air Asia and Tune Group.
This broad experience makes projects with Aimia in Australia and New Zealand predictably successful.

As the leading professional marketing association in Australia, the Australian Marketing Institute offers a platform to advance your thinking, develop your skills, fuel your development and fulfil your potential – so that you are equipped to take on the challenges of a changing marketplace. The Australian Marketing Institute's representation of the marketing profession goes all the way back to 1933. Since then, we have continually evolved to meet the changing needs of the marketing profession. Today the AMI represents marketing professionals throughout Australia across a range of marketing disciplines, business functions and industries. The AMI has established strong links with business, academia and government to become the leading voice of the marketing profession.

Marketing magazine is Australia’s only client-side marketing media platform, available in print, online, email and through events. For over 30 years its readership of decision-makers has relied on the platform for authoritative examples, analysis and the opinion of world and Australian business leaders.

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