Broadband News

TalkTalk out of contract prices rise

TalkTalk has many of its broadband customers on fixed price contracts and the need to take a decision at the end of the minimum contract term which will be 12, 18 or 24 months depending on what you signed up to has increased. The problem is that the standard out of contract pricing has increased e.g. ADSL2+ rises from £27/m to £30/m.

Comments

@thinkbroadband Anyone would think usage is rising at about 40% a year and capacity isn't free.

@CarlTSpeak

3 months ago

@thinkbroadband They announced that back in May https://t.co/rb3YDUuYFz

@ispreview

3 months ago

£30 for ADSL2? good grief.

about time 18 month contracts was stopped anyway,

zyborg47

3 months ago

Contact TalkTalk via live chat before your contract ends and ask for a better deal. They'll be more than happy to oblige.

Apilar

3 months ago

@Apilar, the propblem is they will want people to take out another stupid long contract. time we got rid of these long contracts, 12 months is more than long enough.

zyborg47

3 months ago

They only promise to not raise the price of the basic package. They do raise the price of add-on bundles as they are not part of the contract. They even justified this in a letter saying, amongst other things, they had a wonderful new router. I asked about it as normal router is not good and was told £100. It is difficult to get the contract end out of them but I have it in my diary all ready.

jtwebb

3 months ago

I've been subject to this having recently finished an 18 month contract with them and a rise to £41 / month. My problem is that my small ECI is full to capacity and has been for a least a year. This means that I cannot move to another provider because there isn't capacity and they won't accept orders.

I either pay the £41 per month or take another contract to reduce the cost :(

nomisco

3 months ago

I have recently returned to TalkTalk after a six years because the deal offered for a 24 month contract on there faster fibre was outstanding value all inclusive for less than £20 a month and the speeds I am getting are spot on 38mbps down and 8.14mbps up, they have certainly improved over the last six years, and I understand they will have to contact you prior to your contract coming to an end all good news.