To complement its new London HQ, youth charity The Prince’s Trust is implementing an entirely new communications infrastructure. The Trust is working with Siemens Enterprise Communications to improve efficiency and introduce new ways of mobile working. This will help enhance the support the charity provides to young people.

The use of a unified communications (UC) platform provides the required flexibility, mobility and security The Trust required. The selected Siemens Enterprise Communications UC system, OpenScape Office LX, enables one number contact, user presence and enhanced voicemail capabilities – automatically connecting to the most appropriate device – no matter user location. The myPortal user interface, a feature of the OpenScape Office package, allows mobile employees to interact with the communications network through a graphic user interface, and integrate contacts.

Trevor Connell, Managing Director, Region West, Siemens Enterprise Communications, says: “This is a significant project with a renowned UK charity to deliver an extensive and forward thinking communications infrastructure. The deployment of OpenScape Office will provide The Prince’s Trust with the flexibility and mobility its workforce requires, while significantly improving the efficiency of its communications infrastructure.

“An increasing number of The Trust’s staff are now required to be mobile throughout the day. They need to remain visible to colleagues and be responsive to the young people they work with. Our UC technology will greatly enhance their ability to work collaboratively while providing a service that will motivate and support the one in five young people in the UK not in work, education or training.”