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Hi, I have pending debit on my account and I do not know what it is for

Hi, there is a amount pending from Navient-FDR and I'm not sure what that is for. Could someone please help? Thanks

Gary, Stamford
October 21, 2014 05:00:26 PM

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2 Responses

In reply to Gary, Stamford

We appreciate you stopping by TD Helps with your question, Gary. We're sorry for any concern and would be happy to help you.
As this merchant's name has been listed recently on many customer accounts, we've learned that the debit may be related to payments to Sallie Mae. We would like to confirm this directly for you; unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
We'd recommend contacting a Banking Specialist 24/7 at 888-751-9000 to ensure that the payment is recognized. If not, in most cases we'd be able to assist you in disputing the item during your call. You're also welcome to visit any local TD Bank Store for assistance; please see http://bit.ly/TDStores for a convenient location near you.
We hope this information eases your concern, Gary! Please let us know of other questions and have a great evening!

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