Tyre Search

CUSTOMER REVIEWS

MoT booked online, followed by repair work. Dealt with punctually and efficiently. Helpful advice offered for further work on advisories. Pricing very reasonable.

Rating
5 out of 5

Richard

26/01/2019

As usual, excellent customer service. Any problems precisely explained together with a charge for fixing it. I usually have questions about work needed and the staff take time to explain. The work is usually completed quickly and so I normally wait. Have used this branch (Newport, IoW) many times and will continue to do so. The staff are always polite and helpful.

Rating
5 out of 5

Luke

23/01/2019

Helpful staff.

Rating
4.5 out of 5

David

30/08/2018

It was efficient, and staff were polite and helpful.

Rating
5 out of 5

Alan

08/08/2018

I was towing a trailer back from a show on the Isle of Wight when my brakes had a serious issue. Luckily I broke down right by your branch in Newport. I broke down at around 11am and was on the road again by 2pm. I was so impressed by the speed and efficiency your staff showed in helping to fix my vehicle. They had parts available and actually made fixing my vehicle a priority as I had to catch a ferry back to the mainland. I can thank them enough for their kind help and attention. They made a fantastic job and I would definitely recommend them.

Rating
5 out of 5

Steve

26/03/2018

When served the individual was extremely matter of fact bordering on uncomfortable.

Rating
3.5 out of 5

Gary

14/03/2018

No messing found out what was wrong and fitted shocks

Rating
4 out of 5

Pete A

08/01/2018

Waited nearly two hours to have two tyres and a puncture repaired. Not the first time I have waited this long but it will be the last! Last time I did a review i downloaded the £10 voucher but the chap I dealt with today would not accept it although it clearly states any work over £50 on tyres. This is clearly a con.
Toilets a disgrace. Coffee machine still not working.

Rating
2.5 out of 5

Anonymous

20/12/2017

Helpful, friendly staff, satisfied with work done

Rating
4.5 out of 5

Al

07/12/2017

Polite, professional service, extremely helpful staff could not have been better. Thank you.

Rating
5 out of 5

Raymond

15/11/2017

walked off the street and was sorted out then and there

Rating
5 out of 5

Anonymous

31/10/2017

Good honest service

Rating
5 out of 5

Steve

31/10/2017

Good service and good prices.

Rating
4.5 out of 5

Anonymous

18/10/2017

Polite, helpful and efficient staff and a quick service.

Rating
4.5 out of 5

Anonymous

09/10/2017

Good service at a fair price.

Rating
4 out of 5

Gregory

04/10/2017

Excellent customer service

Rating
5 out of 5

robert

30/09/2017

Good service, friendly staff and good prices.

Rating
5 out of 5

Anonymous

28/09/2017

The staff are always friendly and professional. Go out of their way to achieve customer satisfaction.

Rating
4.5 out of 5

tim

27/09/2017

The staff at the Newport IOW branch were exceptionally friendly, helpful, informative, efficient, courteous and prompt in sorting out the problem with excessively worn brake discs. From a 'standing start' they diagnosed and fixed what had been an alarming fault within two hours. This was particularly appreciated as we were on holiday many miles from home.

Rating
5 out of 5

Anonymous

15/09/2017

Overall good experience

Rating
5 out of 5

Anonymous

05/09/2017

Great service and price.

Rating
5 out of 5

Leigh

26/08/2017

Kept me well informed.

Rating
5 out of 5

Anonymous

20/08/2017

Fitted me in at short notice and on a Sunday, diagnosed the problem and sorted it whilst I waited. Very pleasant and helpful service. Very reassuring

Rating
5 out of 5

Linda

23/07/2017

It was 4.10pm(close at 5pm)we had a flat tyre phoned up and usually you get sorry it's to late but was met with a no problem attitude. Great service and price. First time using national tyres but it certainly will not be the last.

Rating
5 out of 5

Sharon

22/07/2017

Good service

Rating
4 out of 5

Valerie

24/06/2017

Exceptional staff. Polite, friendly, and went out of their way to help me.

Rating
5 out of 5

Anonymous

20/05/2017

Service and price

Rating
4.5 out of 5

daniel

17/05/2017

Quick service, reasonable price

Rating
4.5 out of 5

daniel

28/04/2017

friendly @ efficient

Rating
5 out of 5

paul

06/03/2017

Good efficient service and kept well informed on progress and options.

Rating
4.5 out of 5

Ray

07/02/2017

Good prices and discounts for certain services.

Rating
4.5 out of 5

Morgan

07/02/2017

Good deals on tyres, especially with AA members' discount

Rating
4 out of 5

Duncan

04/02/2017

Local branch staff were excellent.
Manager was extremely helpful and all the staff were polite.
Manager and staff worked extremely hard and did not stop working all the time I was at the branch during my two visits.
Highly recommended - Newport, Isle of Wight.

Rating
5 out of 5

Yvonne

29/12/2016

all ways get a good and honest service

Rating
5 out of 5

derick

08/11/2016

The work was started on time & completed speedily & satisfactorily.

Rating
5 out of 5

Anonymous

04/11/2016

always good value and polite staff that know what they are doing.

Rating
4.5 out of 5

Lenny

03/11/2016

Great service.

Rating
5 out of 5

Paula

13/10/2016

National Tyres provide an efficient and very professional service, with friendly staff who will discuss your needs and are ready to help.

Rating
5 out of 5

Peter

01/09/2016

very helpful and polite

Rating
4 out of 5

jenn

28/08/2016

Friendly and professional staff.

Rating
4.5 out of 5

Simon

23/08/2016

Efficient and friendly service.

Rating
5 out of 5

Anonymous

12/08/2016

Prompt service, helpful staff, good prices.

Rating
5 out of 5

Anonymous

24/06/2016

Friendly, efficient service.

Rating
4.5 out of 5

Anonymous

23/05/2016

competitive prices and good service

Rating
4.5 out of 5

Anonymous

14/05/2016

Helpful well-informed staff

Rating
5 out of 5

JOHN

02/05/2016

The ability to book appointments on line is a boon, nothing worse than holding on for a phone connection.

I have never booked an appointment I just popped in. The boys were so quick to put a new tire on my car, I didn't have to wait long. They were kind and professional. Didn't make me feel uncomfortable. Something maybe only women can feel when they go into a very male dominated place. I them there

Rating
5 out of 5

Anonymous

18/03/2016

Excellent service

Rating
5 out of 5

Anonymous

18/03/2016

fast and friendly service with a smile

Rating
5 out of 5

Anonymous

13/03/2016

quick and curtious service and knowledge

Rating
5 out of 5

Anonymous

13/03/2016

I trust the staff to do a good job.

Rating
4.5 out of 5

Anonymous

18/02/2016

They're just good at what they do...

Rating
5 out of 5

Sam

05/02/2016

excellent service, staff put themselves out for me

Rating
5 out of 5

Anonymous

04/02/2016

good service

Rating
5 out of 5

Anonymous

21/01/2016

Always helpful and competitively priced

Rating
5 out of 5

Anonymous

09/01/2016

Excellent service nice staff

Rating
5 out of 5

Anonymous

27/12/2015

Level of quality service

Rating
5 out of 5

Matthew

25/11/2015

The customer service and the professionalism of the staff was outstanding.

Rating
5 out of 5

Anonymous

25/11/2015

The customer service and the professionalism of the staff was outstanding.

Rating
5 out of 5

Anonymous

09/10/2015

Good service and a new accidental coverage on tyres

Rating
5 out of 5

Duncan

08/10/2015

polite and good informative

Rating
5 out of 5

Anonymous

22/09/2015

Guys where fast, helpfull, explaned and problems and advised on 2 problems

Rating
5 out of 5

Anonymous

31/08/2015

Friendly, helpful, efficient & honest

Rating
5 out of 5

Ian

25/08/2015

Friendly and professional

Rating
4 out of 5

Mark

07/08/2015

Helpful over the 'phone beforehand. Seen straightaway at the branch. Job fitted in and completed quickly. Voucher from previous visit very welcome. Service and cost much better than local competitors.

Rating
5 out of 5

Richard

30/07/2015

the staff at Shide isle of wight have always been very helpful

Rating
4.5 out of 5

Anonymous

30/07/2015

Best prices. Helpful staff. Carry out the work while you wait.

Rating
4.5 out of 5

Robert

06/07/2015

Staff were friendly, knowledgeable and helpful.

Rating
5 out of 5

Anonymous

01/07/2015

Price of product. Actually having the product in stock. And guys where helpful and friendly

Rating
5 out of 5

Anonymous

16/06/2015

Staff were helpful, polite, honest & upfront with what needed doing. Liked the fact no work would be undertaken until we knew the cost

Rating
4.5 out of 5

Ian

14/06/2015

Friendly, polite service. Even picked car up so my wife and I didn't get wet in the rain. Been using them for many years now.

Rating
5 out of 5

John

06/06/2015

Staff were very helpful and knowledgeable and identified a problem that needed fixing while changing the tyres

Rating
5 out of 5

Anonymous

28/05/2015

Great bunch of friendly guys, good advise given, and price

Rating
5 out of 5

Mike

15/05/2015

Availability of stock, quick response if stock has to be ordered in, professional attitude of staff, quick service, competitive pricing and tidy job done.

Rating
4.5 out of 5

Anonymous

07/05/2015

Prompt booking in process. Good service - fair pricing on alternative brand of tyres when original choice not in stock.

Rating
5 out of 5

Anonymous

02/05/2015

Having had two Dunlop tyres fitted recently, one at Burton on Trent and one at Newport, Isle of Wight. I have been very pleased with the service at both of these branches.

Rating
4.5 out of 5

Anonymous

01/05/2015

The staff were very helpful and friendly and knowing I needed my car back ASAP did their best to get the work done and kept me informed. As a female customer I have been to different garages in the past and felt awkward asking question, but I came away from the branch today feeling confident in what they had done and their honesty.

Rating
5 out of 5

Anonymous

28/04/2015

Got the right service at the right price albeit a little slow.

Rating
4 out of 5

Anonymous

21/04/2015

Everyone was so kind.and helpful

Rating
5 out of 5

Anonymous

19/04/2015

Excellent customer service, Very friendly knowledgeable staff, will use again

Rating
5 out of 5

Anonymous

14/04/2015

Polite- good service. Problem sorted rapidly.

Rating
4.5 out of 5

Anonymous

07/04/2015

cheap, helpful but didn't call us to let us know they had finished so we were waiting longer then necessary. excellent opening hours

Rating
4 out of 5

Anonymous

01/04/2015

excellent service and very helpful staff

Rating
4.5 out of 5

Anonymous

31/03/2015

the man that told me i needed a new tyre as i had wall damage was very profesional and gave me advice about my other tyres i will definatly go back again.

Rating
5 out of 5

graham

27/03/2015

Very polite,great customer service,good value for your money and very quick

Rating
5 out of 5

Anonymous

24/03/2015

Very good

Rating
4.5 out of 5

Anonymous

19/03/2015

Speedy Service

Rating
5 out of 5

Anonymous

28/02/2015

The quality of advice, no nonsense service and professional customer care far exceeded expectation

Rating
5 out of 5

Anonymous

28/02/2015

Tyre purchase.

Rating
5 out of 5

daniel

27/02/2015

Whilst we are very satisfied with the price of the tyres, we have been disappointed with the service and the price for the wheel alignment ( not making aware of possible discount ), despite the problems with the fitting.

Rating
4 out of 5

Patrick

17/02/2015

Service was OK, would have been more but the guy couldn't find the locking wheel nuts and I felt the amount I paid for the tracking was expensive compared to what I have paid previously.

Rating
4 out of 5

Anonymous

06/02/2015

While you wait service is easier then booking at a normal garage, knowledgeable staff.

Rating
4 out of 5

Anonymous

30/01/2015

Friendly, fast and efficient service is always guaranteed at my local branch.
They always go that bit extra and I always come away feeling that I have been given the best possible service.

Rating
5 out of 5

Nigel

20/01/2015

Efficient & helpful.
Good advice.

Rating
5 out of 5

Anonymous

13/01/2015

excellent value for money

Rating
5 out of 5

michael

13/01/2015

good value for money efficient service

Rating
5 out of 5

michael

07/01/2015

We have always found the staff extremely helpful and capable.we have never had any problems with any work they have done.

Rating
5 out of 5

Anonymous

17/11/2014

EXCELLENT CUSTOMER SERVICE. STAFF MEMBER CALLED BACK WHEN TYRE IN STOCK, AND FURTHER PHONE CALL WHEN I WAS UNABLE TO RESPOND DUE TO EMERGENCY FAMILY PROBLEM.

Rating
5 out of 5

Anonymous

17/07/2014

clear advice and efficient service at a good price.

Rating
4.5 out of 5

Anonymous

13/07/2014

Have used this branch on several occasions and have always received excellent service.

Rating
5 out of 5

Anonymous

04/04/2014

really good service

Rating
5 out of 5

bill

31/03/2014

They are very honest polite and give a good service

Rating
5 out of 5

Anonymous

01/03/2014

Excellent service by friendly staff at competitive prices

Rating
5 out of 5

Timothy

24/02/2014

Helpful and knowledgeable staff members.

Rating
4 out of 5

Anonymous

21/02/2014

Good products

Rating
5 out of 5

Jason

17/02/2014

friendly service.

Rating
5 out of 5

Anonymous

25/01/2014

The staff are polite and courteous especially to ladies. They also never talk down to women which is something I have suffered in the past at other garages.

Rating
5 out of 5

Roberta

22/01/2014

excellent service and the atmosphere, they match or better other prices, excellent all round service.

Rating
5 out of 5

jonathan

13/01/2014

Immediate, friendly and professional service and advice

Rating
4.5 out of 5

Anonymous

26/10/2013

Helpful

Rating
4.5 out of 5

Anonymous

01/10/2013

Very experienced and helpful

Rating
4.5 out of 5

Mike

20/09/2013

They were very helpful,speedy and very good price

Rating
5 out of 5

Anonymous

18/09/2013

Very polite service, helpful and explained everything that they were doing.

Rating
4 out of 5

Anonymous

20/08/2013

Polite, effcient service

Rating
4 out of 5

Anonymous

16/08/2013

Fast friendly and efficient service.
No nonsense- just what you need!

Rating
5 out of 5

Anonymous

14/08/2013

I was there for over an hour and all the time people were coming in for tyres etc. There were plenty of staff to attend to this demand, they wre both polite and professional, and problems were attended to very quickly.

Rating
5 out of 5

Anonymous

09/08/2013

Consistent good service during the six years I have used the Newport Depot.

Rating
5 out of 5

tim

08/08/2013

Have been using for years always good value,service.

Rating
5 out of 5

IAN

16/07/2013

You dont try to find faults where there arent any during MOT

Rating
4 out of 5

Jarek

28/06/2013

good prices, good work and pleasant staff

Rating
5 out of 5

zelma

27/06/2013

Our local service station are always very helpful and professional at all timesheet

Rating
5 out of 5

Mike

13/06/2013

Quick and excellent service

Rating
5 out of 5

Sam

12/06/2013

Staff were relativly helpful but faliled to mention the 10 day mot free re test, otherwise I would have given a mark of 10.

Rating
4.5 out of 5

Anonymous

23/05/2013

Price and Service

Rating
4.5 out of 5

Anonymous

03/04/2013

couldn't do me 2 tyres the first day I called but were very helpful the next day when I came back. suggested mid range ones as they were bogof. fitted very quickly but discovered I also needed new brakes. these were not in stock. also asked for mot but they couldn't fit me in for over a week

Rating
4 out of 5

Anonymous

02/04/2013

Good Service but had to wait awhile.

Rating
4 out of 5

Anonymous

08/01/2013

Professional, friendly, speedy service with the produce I required in stock.

Rating
5 out of 5

Anonymous

31/12/2012

Isle of Wight crew went out of their way to help. Very courtious, helpful and polite. They didn't mind explaining things to me and didn't rush me. Highly recommended!!!

Rating
4.5 out of 5

Luke

07/11/2012

good price and good service from the isle of wight staff

Rating
5 out of 5

Terry

03/11/2012

Superb service and great price very friendly welcome

Rating
5 out of 5

marco

31/10/2012

rapid, efficient service

Rating
4.5 out of 5

Anonymous

29/10/2012

I received excellent service and advice when I changed 2 tyres and had an MOT.

Rating
4.5 out of 5

Anonymous

21/10/2012

Very efficient service by all members of the team

Rating
5 out of 5

Anonymous

17/10/2012

Excellent prompt and polite service.

Rating
5 out of 5

Anonymous

09/10/2012

Good value, and friendly staff

Rating
4.5 out of 5

Lenny

07/10/2012

Main reason is my wife when she uses NTS never gets baffled with sales talk,just plain and honest GOOD advice.Cracking helpfull team

Rating
5 out of 5

Anonymous

06/10/2012

Honest assesment of work needed to be done.

Rating
4.5 out of 5

Adrian

04/10/2012

Great price, speedy efficient service, courteous staff.

Rating
5 out of 5

Brian

27/09/2012

Good servoice, keen prices.

Rating
4 out of 5

Mark

27/09/2012

friendly, efficient, knowledgeable staff, great prices!!

Rating
4.5 out of 5

Anonymous

25/09/2012

GREAT SERVICE VERY FAST FITTING OF TYRES CANNOT FAULT

Rating
5 out of 5

gordon

25/09/2012

GREAT SERVICE VERY FAST EFFICIENT FITTING CANNOT FAULT

Rating
5 out of 5

gordon

24/09/2012

very good service , polite,well received

Rating
5 out of 5

Anonymous

13/09/2012

Polite, efficient and professional service and competitive prices

Rating
4.5 out of 5

Anonymous

05/09/2012

Great price, very helpful, smart appearance, courteous staff.

Rating
5 out of 5

Brian

30/01/2012

Good Service
Reasonable Price

Rating
4 out of 5

Anonymous

21/01/2012

User friendly web site,good prices and excellent service at local branch

Rating
5 out of 5

Anonymous

22/11/2011

Parts required were in stock and was able to get job sorted straight away without having to book or wait

Staff were polite and helpful- I actually ordered via Tyre shopper and opted for National to fit them. The tyres had not been delivered in time for the booked AM fitting but I guess that was not Nationals fault ?
The depot was quiet when I called so there was no hanging around.

Rating
4.5 out of 5

Anonymous

13/09/2011

Prompt and courteous service, ordered the part, came on time, fitted when promised and under the time quoted, car fixed!

Rating
4 out of 5

Anonymous

01/09/2011

The advice given isn't automatically the most expensive option.
Small requests are happily dealt with.
Staff don't mind explaining options open to you.

Rating
4.5 out of 5

Anonymous

29/08/2011

Fast and friendly service competitive prices

Rating
4.5 out of 5

David

29/08/2011

Quickness and politeness

Rating
4.5 out of 5

Anonymous

29/08/2011

Helpful cheerful staff prompt efficient service

Rating
4.5 out of 5

Anonymous

29/08/2011

Prompt fast courteous service price good too nothing too much trouble

Rating
5 out of 5

Anonymous

29/08/2011

Friendly and professional

Rating
4 out of 5

Anonymous

29/08/2011

Good value for money friendly and efficient staff easy access to working area for safe viewing close to home address

Rating
5 out of 5

Anonymous

29/08/2011

The service was excellent and nothing was too much bother

Rating
5 out of 5

Anonymous

29/08/2011

Excellent service polite and knowledgeable staff

Rating
5 out of 5

Anonymous

29/08/2011

Quick service friendly helpful staff

Rating
5 out of 5

Anonymous

23/08/2011

Very helpful service, fast, value for money, clean facilities

Rating
5 out of 5

Anonymous

09/08/2011

Friendly, efficient, poilite, helpful and knowledgeable staff.

Rating
4.5 out of 5

Tony

17/07/2011

Open on a sunday.
Very welcoming.
Nice atmosphere gnerated by staff.

Rating
5 out of 5

Anonymous

13/07/2011

Very friendly professional service very quick and very clean

Rating
5 out of 5

Anonymous

13/07/2011

Friendly and prompt service reasonable charge

Rating
5 out of 5

zelma

13/07/2011

Manner and service

Rating
5 out of 5

Anonymous

13/07/2011

Very helpful and very quick

Rating
4 out of 5

Anonymous

13/07/2011

Very friendly team they were at their busiest time but still had time to fix my wheels very pleased with service and price

Rating
5 out of 5

Anonymous

13/07/2011

Quick efficient service and not pressurised into purchasing more than is required