1 Answer

Hi, I know its a few days later than I wanted to respond, but now I am. I try your method, but I went back to the formula I mentioned in my problem, and I had missed one whole step. So I started over and followed the formula exactly, (which was to remove the battery completely from the handset). I skipped over that completely the first couple of times, but when I did it, it worked like a charm. But thank you, because it was the "buy a new battery" suggestion that gave me the idea to try my formula again.

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1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #1" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a few
hours and try the registration ( II ) again.

NOTE: the base can only handle 5 handsets and will
increment the number of each handset registered
until "Handset #5" has appeared, even if some of
the handsets are lost/not in use. Trying to register
more than 5 handsets will result in "Registration Failed."
===============================

III. To clear the base of all handset registrations and
be able to start registering again at Handset #1:

1. press [Find Handset] on the base and hold
past ~4 sec when the "In Use" lamp lights, at
about 10 secs the "In Use" lamp will begin to
blink.
2. release the [Find Handset] button momentarily,
then briefly press it again. After a moment,
all handsets that were registered to the base
(if any) will display "Not Registered" and be
ready for fresh registration
3. for multiple handsets, return to II. above and
register each handset in turn.
===============================
Good luck !!

This sounds like the handset has lost its "registration" with
the base. De-registering & re-registering is often easy.

First, be sure the handset battery is well charged as a
weak battery will interfere with the registration process.
Then try this ( 'works for the D1680, D1481, & similar):

To deregister the handset:

1. Press and hold the [END] and [ # ] keys at the same time,
after a few seconds the display will say
"System Reset, Deregister Handset"
press [SELECT]
scroll to "Base Unavailable"
press [SELECT] (chirps) press [END]
display reads "Place in base..."

Next, to re-register the handset:

2. Set the handset into the base cradle and wait,
within ~30 seconds the handset should display
a "Handset #" and be good to go...

Sounds like the battery in the handset is bad. Would also check manual to see if handset has to be registered to base unit, the symptom would fit if the handset has lost its registration to the base unit.

If you are not too far away-not "out of range" then try rehoming/pairing the handset with the base unit. You probably need the phones together to do this. Your manual will explain how-it will have been done in the original setup.

If your handset is reading out of range. Check the the main base and make sure you unit has power. This can be done by placing the handset in the main base to see if the charge in use light comes on.
If your main base isn't getting power please make sure the ac adapter is plugged in and is warm to the touch. If not the ac adapter would be damaged.
Follow the below steps with the handset to solve your problem.
Press and hold the End key down and hold it.
Press and hold the # key down and hold it.
While pressing each of these keys down in order wait until the handset reads deregistration complete is seen.
Then release the keys and place the handset on the main base to register the handset.

The handsets are reading out of range because they have lost connection with the base. This happens mostly during peak power demands or power outages, but can also happen when the phone is unplugged for any amount of time. This can also cause, at times, the answering machine to stop picking up calls. To remedy this issue, reset the phone system. Please follow the instructions below:
To reset the phone:1. Disconnect the power adapter, phone line, and remove all batteries from the base and all handsets. Leave it disconnected for 30 seconds to reset the base.
2. Place the batteries in the handsets first and then plug in the power adapter and phone line. Do not place the batteries back in the base yet.
3. Put the handset in the charge cradle.
4. It may take up to 1 minute for the "Out of Range" to clear from the display.
5. Once the "Out of Range" is cleared from the handset place the back up batteries back into the base.