Community Messaging for Airline Commercial Operations

Overview

When you sell tickets outside of your own sales channel, SITA’s Community Messaging for Airline Commercial Operations provides reliable, cost-effective and robust messaging capability to exchange information with business partners.

Community Messaging for Airline Commercial Operations enables you to exchange business-critical information in very large volumes on a frequent basis with commercial partners to promote seats, sell tickets and manage changes. That’s why over 2,400 organizations in the air transport industry (ATI) use SITA’s Community Messaging to handle more than 30 billion operational messages every year.

Community Messaging for Airline Commercial Operations serves all airline partners involved in the commercialization of airline seats, such as global distribution services (GDS), alliance members and host providers of passenger service system (PSS) software, including Google/ITA software.

Reliable

This fully managed facility now operates with 99.99% service availability for Type B services. SITA has built a single access point to support the future evolution of your business. You benefit by consolidating your other business data-exchange requirements, including airport operations, cargo operations and aircraft parts procurement.

Why us?

Reach: We access the largest number (2400+) of airlines, hosts and commercial partners.

Reliability & accuracy: We provide prompt and reliable message distribution that direct-link options and non-core messaging providers fail at. We provide 99.99% or more service availability.

AVS package: We provide competitive pricing for customers with an aggressive commercial strategy, needing to exchange high volumes. (Pricing varies per region)

Neutrality & expertise: The customer maintains transparency and control of their commercial information exchange practices.

One-stop-shop portfolio: The customer benefits from economies of scale by consolidating all data-exchange requirements for other business use (e.g. Airport Operations, Cargo Operations, Aircraft Parts Procurement, etc.).

SITA Global Services (SGS)

Community Messaging for Airline Commercial Operations is supported by SITA Global Services (SGS) which provides you with global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.