Re: Madden 17 freezes

I was forwarded a long list of things to try to correct the problem. Renewing the licenses. Deleting all Madden files and reloading the game. Unplugging the console. Deleting the cache. I'm probably forgetting a couple things as well. Game will now let use the play now mode, but every time I try to use the franchise mode it freezes while loading. Game is basically unplayable. Very frustrating.

To help us with this issue I would like to request a few info points from you:

Is your game running on the most recent update?

If the issue is still occurring for you, is it with an online or offline Franchise?

Do you have ANY custom playbooks installed?

If your game is up to date and you have no custom playbooks can you post your username and the most recent time the issue occurred. Please include your timezone and be as accurate as possible with the time of occurrence.

Thanks.

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