Policy

You agree to our site policies when using our website or phone orders

Policy

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here www.networkadvertising.org We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit networkadvertising.org We partner with third-party advertising companies to serve ads and/or collect certain information when you visit our website. These companies may use cookies or web beacons to collect non-personally identifiable information [not including your name, address, email address or telephone number] during your visit to this website in order to help show advertisements on other websites likely to be more interesting to you. To learn more about this “behavioral advertising” practice or to opt-out of this use of your anonymous information, you can visit www.networkadvertising.org/managing/opt_out.asp

SAFE SHOPPING GUARANTEEWe would like you to feel completely comfortable while shopping, and we consider online security one of the most important pieces of our electronic commerce offerings.​

Site PolicyYou must read and agree to all policies and procedures to purchase from us.The following policies constitute an agreement between (hereafter referred to as us, we, our, ) and any users of this web site (hereafterreferred to as you, your, buyer, customer, purchaser). Placing your order with us constitutes your acceptance and compliance with our policies and procedures.​

Shipping Policies

On 1st,2nd,3Day express and ground shipping options. We only guarantee to have your item delivered as per shipping request times (Shipping from A To B, We don't guarantee what happens after package is delivered). In the event we do not get item delivered on time with our express options, we will refund to the original ground shipping option. Once FedEx, UPS, Ontrac and/or UPS shows your item tracking # as delivered. It is no longer our responsibility. As we only guarantee delivery times. It's your responsibility to make sure someone is able to receive package once the delivery service arrives.​

RETURN POLICIESWe have a 15day return policy. ALL returns must be sealed in the original packaging. We only offer a refund or replacement on unopened items except in cases where an item is defective. We will apply a 20% restocking fee for any item that is returned for reasons other than being defective.In order to receive credit, your purchase must be returned with shipping pre-paid. All items must be in "as-new" condition, in original packaging and with all warranty cards, manuals and accessories. Failure to do so could result in a delay in processing your return and a partial or possibly complete refusal of credit.

We assume that you are using all of your resources including our web site, the manufacturer’s website or information site, manufacturer's customer service lines and all other forms of acquiring knowledge and information to make an informed decision on purchasing for your needs.

Obtain a new and separate RMA number for each item you wish to return through the website contact page you purchased from. Your RMA number will be good for 14 calendar days from the date of issue.

All items must be in original “like new” condition, with all packing

material, manuals, software, and registration card(s) included in thepackage. Use the original packing materials to repack the merchandise to bereturned.

You must write your RMA number on the outside of the package and on a copy of your packing slip or the original invoice. The contents of the package andthe RMA request must match.

Send the product(s) back to us via U. S. Postal Service, FedEx ground or UPS with Delivery Confirmation. This will allow you to track your package andsee when we have received it. We are not liable for packages sentwithout appropriate shipment tracking.

You will be responsible for prepaying all return shipping and handlingcharges.

Please allow 30 business days after we receive your product for us to review your RMA request. Allow an additional 48-72 hours for a credit to appear on your bank statement. To request an RMA # and return address Email us through our contact form on site your purchased from. Do not call for RMA# onlyEmail.