Recruitment by APA Insurance, Nairobi, Kenya

This position is responsible for developing quotations,
scrutinizing proposals, risk assessment and acceptance, renewal follow ups and
policy documentation with the aim of enforcing effective credit control,
delivery of set loss ratio and building and maintaining customer relationships.

Responsibilities

·Sourcing and procuring of business in
line with the set targets/budgets;

·Addressing client/customer enquiries
and feedback within the timelines stipulated in service charter and/or SLAs
signed with respective clients;

·Reviewing performance of risks
through loss ratio reports for both new and existing business;

·Supporting in premium collection;

·Preparing weekly and monthly reports
giving details of individual performance on business acquired/lost and feedback
on market practices from customers;

·Sending renewal notices to clients
and advise on changes in policy if any;

·Participating in company CSR and
brand building activities in liaison with other departments.

Qualifications

·Bachelor’s degree in Insurance,
Actuarial Science or Business related.

·IIK Diploma or CII Diploma

·4 years’ experience in the above job
roles

·Interpersonal and Communication
skills

Administrative Assistant

REPORTS TO: Branch Manager
Eldoret

LOCATION: Eldoret Branch

Job Purpose:

This position is responsible for
responding to client queries, capturing new business submitted by the financial
advisors within the branch, giving administration support to the unit managers
and financial advisors on various activities and coordinating activities of the
branches and head office.

Responsibilities

·Vetting and processing data on
proposal forms in the system within the stipulated TATs;

·Responding to customer queries as per
the customer service charter;

·Processing and coding new financial
advisors application forms in the system;

·Facilitating the delivery of policy
documents and receipts to the clients on time;

·Providing administrative support to
the sales team;

·Preparing quotations in response to
customers and agents request for policies;

·Procuring and distributing stationary
(marketing materials) to the sales team;

·Registering and forwarding claims
together with necessary documentation and following up on settlement;

·Accounting for branch petty cash
management and finance administrative issues in liaison with the branches
accountant.

Qualifications

·Bachelors/Diploma in Business
Administration/Insurance or an equivalent.

·CPA/ACCA is a must

·At least 2 years relevant experience
in a busy environment

Skills and Attributes

·Customer service skills

·Analytical skills

·Team work skills

·Financial/Accounting Skills

Assistant Accountant – Credit Control

DEPARTMENT: APAI – Finance

REPORTS TO: Credit Controller

LOCATION: Head Office

Job Purpose:

This role is responsible for
reconciliation and distribution of customer statements, collection of premiums
and reconciliation of the reinsurance accounts.

Responsibilities

·Reconciling reinsurance accounts and
collecting of agreed and/or outstanding premiums from the reinsurers;

·Reconciling and collecting premiums
from the intermediaries and direct clients;

·Administrating bounced cheques
including follow up of bank charges accrued and cheque replacement;

·Uploading and reconciling medical
data from Actisure to Orion;

·Creating new accounts for
intermediaries/hospital and medical providers in medical and/or general
systems;

·Computing agency commissions on a
monthly basis and pay out following approval;

·Facilitating the processing and
approval of IPFs and following up with respective financiers on payment of the
same;

·Confirming premiums received before
settlement of claims.

Qualifications

·Bachelor’s degree in Finance,
Accounting or any Business Related.

·Professional Qualifications

·CPA/ACCA

·At least 2 year relevant experience

Skills and Attributes

·Communication and Interpersonal
skills

·Numerical skills

·Analytical skills

General Business Developer

DEPARTMENT: Business Development –
General

REPORTS TO: Business Service Team
Supervisor

LOCATION: City Center Branch

Job Purpose:

This position is responsible for
developing quotations, scrutinizing proposals, risk assessment and acceptance,
renewal follow ups and policy documentation with the aim of enforcing effective
credit control, delivery of set loss ratio and building and maintaining
customer relationships.

Responsibilities

·Sourcing and procuring of business in
line with the set targets/budgets;

·Addressing client/customer enquiries
and feedback within the timelines stipulated in service charter and/or SLAs
signed with respective clients;

·Reviewing performance of risks through
loss ratio reports for both new and existing business;

·Supporting in premium collection;

·Preparing weekly and monthly reports
giving details of individual performance on business acquired/lost and feedback
on market practices from customers;