We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

We refer clients to Best Western Plus Inn at the Vines all the time. It has always been an excellent experience. The rooms and staff are top notch. You couldn't ask for a more convenient location. We will definitely refer there again!

Thank MadoroM

Response from Genafer V, Director of Sales at Best Western Plus Inn At The VinesResponded 29 February 2016

Thank you MadoroM for your review! We enjoy taking care of your clients.

I paid over $190. The pictures looked nice but they were deceptive. The outside looks like a Motel 6. The rooms were nice on the inside with modern decor but the staff was extremely rude. I travel a lot, domestically and internationally. This was a...More

Review collected in partnership with Best Western

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank Melissa R

Response from Genafer V, Director of Sales at Best Western Plus Inn At The VinesResponded 23 February 2016

Melissa R - Please let me start by apologizing to you for your disappointing stay. Our practice is to make sure all our guests feel warm & welcome. I would very much like to speak with you, so that I may get more details regarding...More

This is a great hotel for traveling to napa on a budget! Everything is nice, the traditional average American hotel. Free coffee in the morning with vanilla creamer and everything seemed clean. Big rooms that look okay. We will totally come back!! And definitely recommend...More

Thank Jeaneal G

Response from Genafer V, Director of Sales at Best Western Plus Inn At The VinesResponded 22 February 2016

Jeaneal G - Thank you for your review. I agree with you completely, and the more money you save on your lodging, the more you have to spend on our lovely food and wine here in the valley. Can't wait for your next visit.

The hotel's location feels unsafe. My room smelled like disinfectant, and I was woken up at 2:00 am by a very loud group outside of my room, car alarms going off in the parking lot, and a lot of banging noises in adjacent rooms. The...More

Review collected in partnership with Best Western

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

1 Thank Susan M

Response from Genafer V, Director of Sales at Best Western Plus Inn At The VinesResponded 23 February 2016

Susan M - Thank you for taking the time to review our hotel. I would like to apologize that your stay did not meet your expectations. Our number one goal is to make sure all our guests feel safe and secure during their stay with...More

When I arrived initially it was for 3 days, then decided twice to extend my stay. With some playing on the computer Bertha was able to keep me in the same room each time. Super customer service.
The location on the edge of Napa is...More

Thank Mike P

Response from Genafer V, Director of Sales at Best Western Plus Inn At The VinesResponded 22 February 2016

Mike P - Thank you for your review. Bertha is definitely a great asset to our team here and I will make sure to pass on your kind words. We hope to see you again soon!

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

Amenities

Top amenities

Pool

Free High Speed Internet ( WiFi )

Free Parking

Restaurant

Fitness Centre with Gym / Workout Room

Hotel Amenities

Free Parking

Laundry Service

Business Centre with Internet Access

Room amenities

Air Conditioning

Things to do

Pool

Restaurant

Fitness Centre with Gym / Workout Room

Details

Price range

US$157 - US$355 (Based on Average Rates for a Standard Room)

Hotel class

Star rating provided by Expedia.

Hotel Style

#3 Green Hotel in Napa

#10 Business Hotel in Napa

#10 Family Hotel in Napa

#13 Romantic Hotel in Napa

Room types

Non-Smoking Rooms ,

Suites ,

Family Rooms

Number of rooms

69

Reservation Options

TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Cancelon, Hotels.com, Orbitz, Best Western, Priceline, TripOnline SA, Cheap Tickets, Hotwire, Agoda, getaroom.com, Evoline ltd and HotelQuickly so you can book your Best Western Plus Inn At The Vines reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

We are 1.5 miles from the Napa Valley Expo. We do not offer shuttle service but Bottlerock did offer free bus service for concert attendees with valid wristbands. I'm not sure if they are offering this service again this... More

We are 1.5 miles from the Napa Valley Expo. We do not offer shuttle service but Bottlerock did offer free bus service for concert attendees with valid wristbands. I'm not sure if they are offering this service again this year though.