Sportage radio will not go off even when key is removed

Customer Question

Hello,I'm Shantal and I'm a moderator for this topic.I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.I was checking to see if you had already found your answer or if you still need assistance from one of the Professionals.Please let me know if you wish to continue waiting or if you would like for us to close your question?Thank you,Shantal

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Hello, welcome. My name is***** will do my very best to assist you with your question. I apologize if you have been waiting long for a response.This is a internal short of the circuit board inside the radio, you can try to remove the negative battery cable end and leave disconnected for 15 minutes and this might reset the radio, if not the radio has failed and will need to be replaced.

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