Before co-founding RapportBoost.AI, Dr. Michael Housman spent 10 years building analytics platforms for early stage technology companies and engaged in artificial intelligence and analytics research that was profiled by such media outlets as The New York Times, Wall Street Journal, The Economist, and The Atlantic. He received his A.M. and Ph.D. in Applied Economics and Managerial Science from The Wharton School of the University of Pennsylvania and his A.B. from Harvard University.

Dr. Housman’s team of data scientists and machine learning engineers have created a suite of powerful live chat agent training solutions that use advanced machine learning and deep conversational analysis to help guide live chat agent conversations with customers, so online brands can build stronger connections with the growing number of customers that prefer purchasing via live chat (aka “Conversational Commerce”).

General Assembly is a pioneer in education and career transformation, specializing in today’s most in-demand skills. The leading source for training, staffing, and career transitions, the organization fosters a flourishing community of professionals pursuing careers they love.

About RapportBoost.AI

RapportBoost.AI is an Artificial Intelligence and Conversational Commerce company that works with online brands to optimize live chat sales conversations for their agents. RapportBoost.AI’s clients can expect to see a significant lift in their web conversion rates, average order sizes, lifetime customer value, retention rates, and customer satisfaction scores. RapportBoost.AI’s platform can be configured to measure and improve any chat-related outcome important to an online brand. Learn more about how to optimize live chat sales for your brand from the team at RapportBoost.AI.