Comments on: SaaS: Probably worth a look, despite the overwrought pitcheshttp://itknowledgeexchange.techtarget.com/cio/saas-probably-worth-a-look-despite-the-overwrought-pitches/
A SearchCIO Small Business blogThu, 18 Jun 2015 21:46:16 +0000hourly1By: Zchurchhttp://itknowledgeexchange.techtarget.com/cio/saas-probably-worth-a-look-despite-the-overwrought-pitches/#comment-13
Thu, 24 Apr 2008 13:27:28 +0000http://itknowledgeexchange.techtarget.com/cio/saas-probably-worth-a-look-despite-the-overwrought-pitches/#comment-13I honestly couldn’t pick one industry over another where SaaS adoption is having broad adoption right now. I think a big part of this will be seeing what companies do as they decide it is time for a change in infrastructure. Most midmarket companies aren’t going to phase out legacy systems, be it ERP or a sales op information program like LucidEra hopes to replace, until they absolutely have to. So this will take time.

Check out [A href=”http://searchcio-midmarket.techtarget.com/news/article/0,289142,sid183_gci1301840,00.html”]this story[/A] to see how even a big-time vendor like SAP has been slow out of the gate with its new SaaS offering, Business ByDesign.

As for metrics, that’s a tough one. The easy answer is customers. But since so many SaaS programs sell by seat, should we be measuring the number of companies using a product or the total number of users? And come to think of it, even that wouldn’t be a great measuring stick. After all, another measure of a good SaaS product could be how well it works in companies with only a handful of users.

Concerning Salesforce, I mention them because they have some key factors in achieving success. Name recognition and partners (in a sense, at least). I notice that LucidEra has a “for salesforce.com” tab on the website. Intacct was pretty pumped about the connection as well. If smaller vendors are in a rush to say they work with salesforce.com, that’s some form of success. Anecdotal, of course.

]]>By: Crookedhttp://itknowledgeexchange.techtarget.com/cio/saas-probably-worth-a-look-despite-the-overwrought-pitches/#comment-11
Wed, 23 Apr 2008 22:41:49 +0000http://itknowledgeexchange.techtarget.com/cio/saas-probably-worth-a-look-despite-the-overwrought-pitches/#comment-11Hi Zach – A nice read. So what, if any, tech sectors do you think are on the right path with SaaS? I work with an analytics – BI SaaS company called [A href=”http://lucidera.com/”]LucidEra[/A]. What are some metrics – which I’ll open up to the community – to gauge a successful SaaS company on? OK SFDC has customers, great they win. But I mean is massive SaaS adoption coming from finance? BI? ERP? Where are CIO’s at mid-market comanies comfortable deploying SaaS? With their Sales Ops information?(LucidEra is hoping so). Finance? Spend management?
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