Authorization Process

When you place an order, Kringle Candle Company authorizes your credit card to make sure sufficient credit is available.

Orders can be made online or by calling Kringle Candle's Customer Service Department at (413) 648-3077 (Press 2/automated menu) Monday through Friday 9:00 a.m. to 4:00 p.m. or contact us and we would be happy to assist with your order or any inquiries.You can also email us via customerservice@kringlecandle.com to place an order (do not include payment information) - let us know what you would like to order, and we will give you a call for payment information and place your order.