Innovation and Transformation Partner for digital processes

As an Innovation and Transformation Partner, afb Application Services AG offers modular software solutions and outstanding consulting services.
from mind: Customer orientation, digitisation and innovation are the drivers of our work for financial and service providers, vendors and manufacturers.
to market: Our mission is to optimise business processes for the credit, leasing or factoring-based financing of goods flows. This benefits a large number of customers throughout Europe.
afb: For more than 20 years, industry know-how and best practices have been the basis for solution-oriented consulting and the development of user-friendly software. afb's range of services is rounded off by application and infrastructure operation, business process management and outsourcing.

Management

'from mind to market' starts in the mind!

It all begins in the mind: as an Innovation and Transformation Partner for the financial services industry, we always keep an eye on the market and its trends and needs. As a learning organisation, we are continuously challenging and re-inventing our services and pushing for innovation. We always strive to reach the best solution and we apply our mind for the benefit of our customers, partners and suppliers. Enthusiasm for a shared goal transforms a team into a robust unit, where team members combine their skills and experience to achieve excellence.

Board
GerolfDienholdMember of management board

Board
Sabrinavon NessenMember of management board

Quality records

Best practices for the best services

We care deeply about maintaining a high-quality, professional relationship with our customers. That is why we tailor not only our processes and products but also our employees' expertise precisely to the needs of our customers. In order to offer reliability and transparency, we work on the basis of established best practices. To support the company's claim of excellence, structured qualification programs secure and enhance the methodological expertise of our employees.

ISO 27001

ISO 27001

The international standard ISO/IEC 27001 specifies the requirements for preparation, implementation, operation, monitoring, maintenance and improvement of an information security management system, taking into consideration IT risks. afb obtained the ISO/IEC 27001 certificate and is therefore committed to adhere to the established safety standards and to assure customer data security.

COBIT

This best practice framework supports the control of all IT processes and ensures IT governance in the operation of the IT services. It is primarily aimed at auditing aspects and ensuring regularity.

ISAE 3402

ISAE 3402

The international standard ISAE 3402 represents a reporting standard for service organisations with a worldwide uniform reporting structure.

ITIL

ITIL

The IT Infrastructure Library as a collection of best practices or the de facto standard for IT business processes comprises a systematic and professional approach to the management of IT services. The library places the focus on the importance of economic added value for the customer.

ISO 20000

ISO 20000

As an internationally recognised and measurable quality standard for IT service management, ISO/IEC 20000 specifies the minimum requirements for high quality provisioning and management of IT services.

ISO 31000

ISO 31000

The International Standard ISO 31000 Risk Management is the worldwide standard for risk management. It describes the principles and guidelines for applying risk management in organisations and companies.

PRINCE2®

ISTQB®

The standards of the International Software Testing Qualifications Board and the certification leading to the ISTQB Certified Tester are the basis for the qualification in Test Management.

IREB

IREB

The International Requirements Engineering Board e.V. (IREB) offers an end-to-end and proven concept that enables afb to standardise the qualifications of requirements engineers as well as business analysts.

Scrum

Scrum

Scrum is a simple process model for the development of products. It is based on the principles of agile software development.

EFQM

EFQM

The European Foundation for Quality Management (EFQM) is a framework program for comprehensive quality management of Total Quality Management (TQM). It helps organisations to build and continuously evolve large-scale management systems.

ONR 49000

ONR 49000

The Austrian ONR 49000 serves as implementation aid for risk management according to ISO 31000. The standard rule is used in the Germany, Austria and Switzerland.

CS Accredited

CS Accredited

The seal "CS Accredited" is an independent proof of consulting services quality. It accredits the core competencies of platform-listed consulting companies and structures them in a way that enables customers to make informed purchase decisions with regards to consulting services.

References

International financial institutions have been placing their business in our hands for more than 20 years

For more than two decades, renowned banks and leasing companies have been daily placing their business in our hands: in this way we take over responsibility for optimum implementation of hundreds of thousands of credit and leasing contracts for our customers. Below is a selection of references.

FFS Bank is captive bank for Hyundai and Subaru and a brand-independent financial expert. In addition, the automotive banking specialist within the Emil Frey Group supervises their subsidiaries. For nearly two decades, FFS has been focusing on its core competency: the development of financial products around automobile and the automobile trade. In addition to FFS Bank, two other successful companies with special expertise come together under the umbrella of FFS Group: a leasing company and an insurance service.

Honda Bank GmbH is the financial services subsidiary of the automotive and motorcycle brand Honda. In addition to retail financing of new Honda vehicles (cars and motorcycles) and used vehicles of all makes (passenger cars and motorcycles), Honda Bank's product portfolio includes leasing for private and commercial customers. Residual debt and lease payments insurance are also arranged. Honda dealers are additionally offered wholesale financing for new and demonstration vehicles (cars and motorcycles) and for used passenger cars. Based in Frankfurt am Main, Honda Bank also has a branch in Spain and currently employs approximately 100 staff.

MultiLease can look back on 25 years of experience in the field of vehicle financing. It is the financing company of the Emil Frey group and so the official leasing partner of the group’s import companies and the vehicle marques they represent, such as Jaguar, Kawasaki, Kia, Land Rover, Lexus, Mitsubishi, Subaru, Suzuki und Toyota. With around 45 employees, MultiLease is one of the leading automobile leasing companies in Switzerland.

S-Kreditpartner GmbH is the credit specialist of the Savings Banks Finance Group for automotive and consumer financing. The company was established on 1 June 2011 as a subsidiary of Landesbank Berlin and Deutsche Leasing. Its partners include more than 300 Savings Banks and more than 1,000 dealerships in the automotive and leisure vehicle industry. S-Kreditpartner gives Savings Banks a powerful product and support package for the sale of S-Privatkredit (consumer financing) and S-Autokredit (vehicle financing). It provides solutions for wholesale and retail financing for the automotive and leisure vehicle trade.

Partners

Because networks ensure future sustainability

Partnership is firmly rooted in our corporate philosophy. Our partner network includes product, integration, consulting and sales collaborations. In this way, all core competencies are brought together and all parties benefit. Through such networking with suitable partners, we can offer our customers comprehensive and integrated business solutions that meet their specific requirements. Selected partners can be found in the following overview.

'Entering vehicle wholesale and retail finance is an important element of our growth strategy. For this we need a powerful, reliable system that can reflect the complexity of our market entry. With afb as a competent partner on our side, we feel well prepared for the future'.Markus Häring, Head of Dealer Cooperation & Leasing Division, TARGOBANK and Managing Director, TARGO Leasing GmbH

'The afb consulting teams were very professional, both in terms of business, i.e. processes and organisation, as well as in terms of IT. We were very pleased with the training videos specially created for our users. With afb-CMS we have found the ideal solution, which afb has adapted perfectly to our specific needs as part of the project.'Helmut Lenz, Head of Dealer Wholesale Financing at S-Kreditpartner GmbH

'We and our dealers are very satisfied with the all-round solution of afb-CMS. The dealers can conveniently control all financing and insurance from a single source and see directly which financing offer best fits the customer.'Markus Häring, Head of Dealer Cooperation & Leasing Division, TARGOBANK and Managing Director, TARGO Leasing GmbH

'The cooperation with a leading company in the field of digital transformation such as afb fits perfectly into our corporate strategy. Moreover, software development in the financial industry is extremely dynamic. We are delighted to have the opportunity to help shape innovation in this exciting market.'Johann Horch, Managing Director, DSER GmbH

'Already with the introduction of the afb-CMS for dealer wholesale finance, afb has proven to be a competent partner. I am confident that afb also is the right service provider for achieving our objectives to expand our existing consumer financing operation and to unify the application environment through an integrated and innovative IT solution'.Rainer Ritzkat, Head of Department, S-Kreditpartner GmbH

'afb fulfils all quality requirements for the 'CS Accreditation' and is awarded by consultingsearcher® with the 'CS Accredited' seal of quality for the fields of competence comprising Strategy, Process, Business and IT Consulting.'Dr. Christoph Treichler, Managing Partner of Cardea AG, operator of the consulting platform consultingsearcher.com