Scheduled maintenance work

We endeavour to announce all scheduled maintenance work a minimum of 7 days before the
actual work is going to take place and to arrange it outside the core hours, usually
during the night time between 01:00 and 06:00. In individual cases we might not be able
to meet this lead time due to technical failures. We apologize for any inconvenience
this may cause.

Most recent maintenance notifications

Not all upstream suppliers and carriers will announce their scheduled maintenance work,
thus from 01:00 to 06:00 we will accept all notifications on faults via phone but raise these
faults with our suppliers not before 06:00 because most problems during night time are caused
by maintenance work and will not needed to be looked into extra.