MotorMission is currently taking a break from the rigours of the motor trade and will be back sometime soon! We will still respond to emails but are not currently buying or selling any cars. We will be back in the future, just enjoying life for a little while!

Motor Mission

REPUTATION BUILT ON TRUST
SERVICE BASED ON ABSOLUTE CLIENT SATISFACTION
CAR FINDER 07940 711306

TERMS AND CONDITIONS

USED CAR FINDING SERVICE

All used vehicle requirements will be fully
defined and agreed between the client and MOTORMISSION Ltd. The client
usually initiates this process by submitting a Proposal form, via the
MOTORMISSION Ltd website, or it can be done by phone.

MOTORMISSION
Ltd will send a Supply Agreement by email/post for the client's approval.
The Supply Agreement will contain the following information -

Full
details as set out in the original Proposal form, including any
amendments that were subsequently agreed by email/telephone (e.g.
any additional extras).

An approximate price range of the vehicle,
split between a 10% deposit and an estimate cost of the residual
balance (eg. where we quote to supply a car at say a cost of between £5,000
and £5,500
we would calculate a 10% deposit based on the lowest approximated
cost (£5,000) and therefore, in this example, the deposit required
is £500
and the final payment due on delivery would be between £4,500
and £5,000.

Payment
terms, including MOTORMISSION Ltd Terms of Business.

When the client
is completely satisfied with the Supply Agreement, they should sign
it and returned it to MOTORMISSION Ltd together with the required 10%
deposit.

Upon receiving a Supply Agreement and the deposit, MOTORMISSION
Ltd will issue an electronic receipt to the client's email address
or by post to the customer's home address.

MOTORMISSION Ltd will
then proceed to locate and inspect prospective vehicles on behalf of
the client.

In the unlikely event that after 21 days of MOTORMISSION
Ltd receiving the signed Agreement, we are unable to locate a suitable
vehicle, MOTORMISSION Ltd guarantee (at the client's request) to return
their deposit by cheque.

In the event of the client wishing to change
their decision at any stage to proceed with the order, as per the Supply
Agreement, after MOTORMISSION Ltd have purchased the vehicle then MOTORMISSION
Ltd would not be able to refund the deposit.

Should the client decide
not to proceed within the first 10 days of MOTORMISSION Ltd receiving
the signed Supply Agreement, and assuming MOTORMISSION Ltd had not
purchased a car for the client, MOTORMISSION Ltd would return the original
deposit, less an administration fee of £120. This covers the
cost of work that will have been undertaken on the clients behalf.
Should the client decide not to proceed between the 10th day and up
to the 21st day from MOTORMISSION Ltd receiving the signed Supply Agreement,
and providing no vehicle has been purchased for the client, we would
return the original deposit, less an administration fee of £250.

MOTORMISSION
Ltd guarantee to provide vehicles that are in good condition in relation
to their age and mileage, except for normal wear and tear.

MOTORMISSION
Ltd will provide customers with an adequate test drive and sufficient
time to inspect the vehicle prior to acceptance. The supplied Warranty
will be explained on delivery to the Client.

If, on delivery, the
client finds that the vehicle is not as specified in the Supply Agreement
or in a suitable condition the client should notify MOTORMISSION Ltd
as soon as is reasonably practicable. If MOTORMISSION Ltd determines
that the vehicle is not as specified in the Supply Agreement or in
a suitable condition (taking into account the age and mileage), MOTORMISSION
Ltd guarantees to either:

Rectify
the problem, or

Replace the car, or

Refund the original
deposit, or full payment if this has been paid to MOTORMISSION
Ltd.

MOTORMISSION Ltd will deliver vehicles to clients, at no
extra charge, to any address up to 40 miles from Fleet, Hampshire.
Delivery beyond 40 miles can be provided and costs will be agreed with
MOTORMISSION Ltd in the Supply Agreement. Clients are also most welcome
to collect their car from MOTORMISSION Ltd registered premises.

CAR
TAX IS GENERALLY NOT INCLUDED WITHIN THE PRICE OF THE VEHICLE, although
MOTORMISSION Ltd can tax a vehicle before delivery on the clients behalf
and the cost of the tax will be added to the final invoice. The relevant
documentation relating to the vehicle, including the Warranty Agreement,
will be handed over to the customer at time of delivery.

USED CAR FINDING – PART EXCHANGE

Clients
wishing to use MOTORMISSION Ltd part exchange facility should provide
as much detail on their car as possible, ideally on the on-line proposal
form. MOTORMISSION Ltd may subsequently contact the customer to clarify
their vehicle details after which, we would provide an indicative 'trade-in'
value.

Within the Supply Agreement, MOTORMISSION Ltd will provide
a value range and, subject to paragraph 18 below, guarantee to pay
at least the lowest estimated value, subject to the above paragraph.

All
estimates quoted by MOTORMISSION Ltd are conditional and may be changed
if the vehicle does not prove to be as the customer described on physical
examination. In the event that a vehicle for part exchange is found
to have been subsequently damaged or is not in the condition described
by the customer, then MOTORMISSION Ltd reserves the right to amend
the estimate and/or terminate the Part Exchange Agreement. In the case
where a Part Exchange Agreement is terminated, the client must then
either choose to supplement the outstanding balance or, cancel the
order and forfeit their deposit.

Subject to paragraph 18 above
all part-exchange values quoted by MOTORMISSION Ltd are valid for a
period of 21 days. USED CAR FINDING – PAYMENT TERMS

The
10% deposit is payable by cheque made out to ‘MOTORMISSION Ltd’.

Any
outstanding balance is due to MOTORMISSION Ltd on satisfactory delivery
and receipt of the vehicle. Vehicles will not be released to clients
until all payment has been cleared. Re-locating clients are required
to pay the outstanding balance of a sourced car within 10 working days
of notification of purchase.

Acceptable payment methods are Cash;
Bankers Draft; Building Society Cheque or by Bank Transfer (BACS or
CHAPS). Vehicles will not be released to the client until funds are
cleared.

NEW CAR BROKERAGE SERVICE

All new vehicle requirements
will be fully defined and agreed between the client and MOTORMISSION
Ltd. The client usually initiates this process by submitting a request,
usually by email, to MOTORMISSION Ltd. This can also be achieved by
phone.

MOTORMISSION Ltd will send confirmation in the form of a
New Vehicle Supply Agreement by email/post for the client's approval.
The Agreement will contain the following information -

Full
details of the new car requirements as set out by the client, including
any amendments that were subsequently agreed by email/telephone
(e.g. any additional extras).

Payment
terms, including MOTORMISSION Ltd terms of business.

When the
client is completely satisfied with the Agreement, it should be
signed and returned to MOTORMISSION Ltd together with the fee (see
website for details).

Upon receiving the Agreement and the
payment, MOTORMISSION Ltd will issue an electronic receipt to the
client's email address or by post to the customer's home address.

MOTORMISSION
Ltd will then proceed to locate the new vehicle direct from a main
dealer at the most competitive price on behalf of the client. When
the required vehicle has been located at the best price the client
will be put in touch direct with the dealer to complete the deal. This
usually takes the form of a deposit direct to the dealer to secure
the order. From this point the client deals direct with the selected
dealer although MOTORMISSION Ltd are happy to help should the client
request assistance during the process.

In the unlikely event that
after 21 days MOTORMISSION Ltd are unable to locate a vehicle to comply
with the New Vehicle Supply Agreement, MOTORMISSION Ltd guarantee (at
the client's request) to return their fee by cheque. Also if MOTORMISSION
Ltd are unable to save at least their fee compared against the On The
Road Listed Price (as specified by the main dealer) of the car they
will refund the fee. If MOTORMISSION locate a vehicle which complies
with the New Vehicle Supply Agreement and the client decides not to
proceed the fee is non-refundable.

If MOTORMISSION Ltd locates
a vehicle which complies with the New Vehicle Supply Agreement and
the client decides thereafter not to proceed the fee is non-refundable.

Subject
to paragraph 29 above, should the client decide not to proceed within
the first 5 days of MOTORMISSION Ltd receiving the signed Supply Agreement,
MOTORMISSION Ltd would return the original fee, less an administration
fee of £50
(plus VAT). This covers the cost of work that will have been undertaken
on the clients behalf. Should the client decide not to proceed
after the 5 day point and before the 21 day point, and with a vehicle
which complies with the Supply Agreement not having been identified
to the client, a refund of the deposit less £100 (plus VAT)
would be paid.

MOTORMISSION Ltd will not collect or deliver
new vehicles to clients as part of this service.

NEW CAR BROKERAGE – PART
EXCHANGE

Clients wishing to part exchange against their new
car should provide as much detail on their car as possible to MOTORMISSION
Ltd, ideally on the on-line proposal form used for used car finding.
MOTORMISSION Ltd may subsequently contact the client to clarify
their vehicle details after which, we would provide an indicative
'trade-in' value.

All estimates quoted by MOTORMISSION Ltd
are conditional and may be changed if the vehicle does not prove
to be as the customer described on physical examination by the
main dealer supplying their new car. Where possible a physical
examination is always preferred.

All estimates quoted by MOTORMISSION
Ltd are conditional and may be changed if the vehicle does not
prove to be as the customer described on physical examination.
In the event that a vehicle for part exchange is found to have
been subsequently damaged or is not in the condition described
by the customer, then MOTORMISSION Ltd reserves the right to amend
the estimate and/or terminate the Part Exchange. In this situation
the client would have to provide the balance to the dealer before
the new car is released.

Subject to paragraph 34 above, all
values quoted by MOTORMISSION Ltd are valid for a period of 21
days.

NEW CAR BROKERAGE – PAYMENT TERMS

The new car broker
fee can be paid by cheque made out to ‘MOTORMISSION Ltd’.
We also accept bank transfers. No work will be undertaken until
receipt of cleared funds.

All other payments will be made direct
to the providing dealership. Their own payment terms and conditions
will apply.