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My wife and I stayed here for the weekend and it is a very nice hotel! The room, linens, and bed were VERY comfortable! I loved the travertine bathroom and overall décor of the hotel in general. It was a very classy yet modern feel. We stayed away from the spa because the prices were high and we were a bit disappointed that the hotel didn’t have a pool. I have to compliment the concierge, for recommending the 24 hour mass-transit pass and some very interesting areas to visit. We had a blast and it was very easy and cheap to use the trains. We had breakfast each morning and it was very tasty! Which brings me to my only complaint: We booked a package with breakfast included and were very adamant about confirming this at check-in. Still we were charged each morning for our breakfast, followed by an in-depth discussion and near pleading to get these charges removed. I am very open to mistakes, but when you have to almost argue 3 times to get what you paid for; it’s a bit frustrating. The only blemish on an otherwise great stay!

Room Tip: Get a room that looks out to the city. Our room was facing the inside (courtyard) of the hotel. A...

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Stayed: May 2012, traveled on business

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Ask beach_h20 about JW Marriott Chicago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

I was really looking forward to staying at this property, given its historical significance (a Burnham design) and recent renovation. I was expecting a lobby with a soaring ceiling and gilded age trim. Instead, the hotel lobby ceiling was too low, and the lobby felt dark. It was a huge lost opportunity for shock and awe. My room had great finishes, but was quite small, even for one lone business traveler. My view was that of a large airshaft. The concierge lounge was adequate, since it was obviously an afterthought. It felt pinched. There were no grand vistas, just a small street view. The concierge staff nearly drove me crazy with their hovering and chatter. I really wanted to like the property more, but there are more attractive properties in the Marriott collection available for fewer Rewards points.

Stayed: May 2012, traveled on business

Ask Hartsmith about JW Marriott Chicago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

I had a wonderful stay this past weekend during my out of town girls trip. We ordered room service-- which was delightful. The front desk was very helpful and we even utilized the gym downstairs when it was too cold to run on Saturday. The only downside was when I found stains on the throw across both beds we had in the room, a stain on the bathroom floor, and what looked liked a overlooked nail clipping on the floor which disappeared when housekeeping came the next day. We literally only slept there as we were out and about the entire 4 days we were in town. I would come back.

Stayed: May 2012, traveled with friends

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Ask Traveleratheart10 about JW Marriott Chicago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Marriott has it nailed. Very convenient location, especially to the Art Museum and good shopping. New property that was a bank in its previous life.Clean, contemporary and welcoming.Spa and workout facility on the basement level are first-class.Rooms are large. Bathroom has an electronic mirror with a TV insert.

Room Tip: Ask for a room other than streetside for a quieter experience.

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Stayed: May 2012, traveled as a couple

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Ask Jeffrey S about JW Marriott Chicago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Marriott knows how to wow. This is a great hotel in the financial district. The concierge really helped me with sightseeing after the business was handled. Arrived at 4pm and still got a shirt cleaned, coat pressed and shoes shined by 8am. Maria in the concierge lounge was very sweet and helpful during breakfast.

Stayed: May 2012, traveled on business

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Ask jimvet1826 about JW Marriott Chicago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

JW Marriott hotel was very good for my business trip. Impeccable cleanliness and service.Staff are also very nice and helpfulMy laundry was late one day and they apologized and gave a me free snack.Also business services were very good

Stayed: April 2012, traveled on business

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Ask Loomi about JW Marriott Chicago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Arriving from Boston, I took the CTA train from the airport ($2.25 versus a $50 cab ride) and got off at Jackson, about a block away from the hotel. I was greeted cheerfully at check-in in the gorgeous lobby. The complimentary citrus water in the lobby was welcome on an unseasonably warm [80 degree] day in May. Room 715 on the seventh floor was immaculate. Spacious room, comfortable bed, a good night's sleep. Despite being in the heart of town, it was extremely quiet. The doormen out front were attentive and gave good directions.

Stayed: May 2012, traveled on business

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Ask MuddyShoesMedford about JW Marriott Chicago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Encounter a landmark Millennium Park hotel and experience the renowned architecture of world-famous Daniel Burnham at JW Marriott Chicago. Our luxury hotel in Chicago, Illinois is located at LaSalle & Adams and it soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, historic JW Marriott Chicago exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in one of our luxurious hotel rooms or dine inside our world-class restaurant, The Florentine. As the epitome of refined elegance, JW Marriott Chicago provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees....more less

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Jw Marriott Chicago Hotel Chicago

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