Impact & Performance Analyst

Washington DC

Founded
in 1906, AJC seeks to enhance the well-being of the Jewish people and Israel
and to advance human rights and democratic values in the United States and
around the world. In addition to its New York headquarters and Office of
Government & International Affairs in Washington, D.C., AJC has regional
offices and affiliates across the U.S. and overseas in addition to a multitude
of global partnerships.

Among
Jewish organizations, AJC is the preeminent leader in the global arena. With a
presence in Belgium, France, Germany, India, Israel, Italy, Brazil and
Switzerland, AJC’s network of relationships with, and access to, key decision
makers and thought leaders on every continent is unmatched. AJC is recognized
by foreign leaders, the Israeli and U.S. governments as an effective and
trusted interlocutor for Jewish issues, human rights and advocacy for
democratic values. Today, AJC proactively tackles the greatest concerns of
Jewish communities around the globe.

Project Interchange,
a non-profit institute of AJC, develops and conducts educational seminars
in Israel for current and emerging United States
and international
leaders. Participants include parliamentarians, state officials, civic and
business leaders, print and broadcast media, ethnic and religious leaders,
university presidents and student leaders, and counter-terrorism and law
enforcement experts.

Since 1982, Project
Interchange (PI) has equipped over 6,000 seminar participants from more than 85
countries with a balanced foundation for understanding Israel’s history,
diverse makeup, and strategic objectives. PI seminars are highly interactive
and promote dialogue on a wide array of complex issue

The Impact and Performance Analyst will upgrade and create
new mechanisms to track program outcomes against goals set by AJC/Project
Interchange (PI); establish new data collection and survey systems to
increase the range and quantity of feedback collected, design flexible
benchmarks against which success will be measured, provide central address for
collection of quantitative and qualitative indicators of effectiveness;
establish new design protocols to explicitly integrate AJC and PI objectives
into each seminar program; increase information sharing and communication of
“success stories” across interdepartmental lines, develop capacity to produce
state of the art statistical impact statements for prospective donors and
lay leaders.

Specific responsibilities include:

In consultation with PI staff and related
professionals, develop a range of customized,
quantitative performance tools and models to help
Project Interchange enhance organizational effectiveness. The Impact and Performance Analyst will be
responsible for working, on an ongoing basis, to leverage data tools and
quantitative analytics to help PI move from anecdotal to data-driven decision
making. This will require
experience working with nonprofits and a proven track record of translating
qualitative gains into quantifiable-and statistically valid metrics.

Develop
and continually update PI’s data-driven reporting and analysis.
This process will include the identification ofnational and professional benchmarks for participants, seminar
groups and PI as a whole. These benchmarks will integrate, to the maximum
extent possible, polling and statistical data on participant’s attitudes and
activities relative to his/her cohorts.

Develop,
test and track responses to a range of long and short term evaluative
measures and surveys for various national and professional groups to
continually review and assess PI’s success in reaching targeted goals

Spearhead
production of “impact updates” for integration into a variety of
informational / promotional / analytical materials. These updates will
explain:

how each program
expresses one of AJC’s annual or ongoing objectives

the goals or projected
outcomes of each program and how those specific goals were selected,

identify any gaps
between organizational performance and goals

the indicators
considered in assessing these goals or outcomes and our success in achieving
them,

provide examples of
feedback and indicators considered

Prepare
general guidance for AJC/PI offices and affiliates sharing background
information on program goals and any new reporting/program requirements, help
develop and outline appropriate expectations for staff and participants.

In collaboration with PI and AJC colleagues,
develop materials for AJC regional and international staff – building
familiarity with outcomes based measures and its potential to increase
organizational achievement and reputation, and facilitating rapid transmission of success stories
throughout the organization.

Qualifications:

Excellent
written, oral and interpersonal communication skills

Proven
ability to work well independently and in small teams settings on a variety of
programs, projects and activities in fast-paced office

Expertise in
nonprofit program management and the development of outcomes based and
data-driven
evaluations

Experience
working with or designing informational databases, ability to lead technical
improvements to Project Interchange databases, website, and other communication
tools

Proficiency
in use of Microsoft Office applications including Excel, Access and PowerPoint)

Ability to
translate program objectives into operational requirements, processes and
outcomes.

Capable of
building relationships in a wide variety of environments, ability to package
and repackage data from diverse sources for a variety of audiences.

5-7 years of
experience in analytics and/or non-profit management preferred