Is the traditional public school curriculum not working for your child, and you need to contact Aleks customer service number? Or maybe you are a teacher or administrator and would like to discover how to improve the math curriculum in your school or district. Are you a current Aleks’ subscriber and need help accessing the system? Fear not! I have all the contact information you would ever need for Aleks.

Aleks Customer Service Number

There are two points of contact for Aleks. One involves purchasing the product, and the next involves troubleshooting issues for the product.

To find the McGraw-Hill Ryerson sales rep near you, click on the following page: https://www.aleks.com/k12/adoption_information. Click on your state to see the best contact person who can answer pre-sale questions. This is for students in kindergarten through twelfth grade.

For higher education classes, including Mathematics, Statistics, Business Math, Accounting, Science and Behavioral Science, contact your local McGraw-Hill Learning Technology Consultant by clicking here: https://www.aleks.com/k12/adoption_information. This will give you the phone number for your local representative.

To order course products through the corporate office, call 712-245-7191.

Once you have purchased a product, you may need to contact customer support. The general customer service line is 800-338-3987. For assistance for the K-12 curriculum, call 800-437-3715. This number is answered Monday through Friday from 7 a.m. to 8 p.m. EST.

Higher Ed technical questions can be directed to 800-331-5094. This number is answered 24 hours a day Monday through Thursday. On Friday, customers may call from midnight to 9 p.m. EST. On Saturdays call 10 a.m. to 8 p.m. EST, and on Sundays call from 12 p.m. to 12 a.m. EST.

Professional technical support can be found at 888-307-5984 from Monday to Friday, 8 a.m. to 5 p.m. EST.

Questions regarding Aleks can be directed to customer reps at 714-619-7090. This number is answered from Monday through Thursday from 7 a.m. to 1 a.m. EST; on Fridays from 7 a.m. to 9 p.m. EST and Sundays from 4 p.m. to 1 a.m. EST. There are no times listed for Saturdays.

Be prepared to provide your login name and the product you were using when the problem occurred.

Aleks Mailing Address

Customers can contact Aleks at their corporate address in California as well.

Aleks Corporation
15460 Laguna Canyon Road
Irvine, CA 92618

Aleks Live Chat

Aleks does not offer a live chat service on their website.

Aleks Support Website

Aleks support site is impressive in scope. There is an abundance of articles that help customers through everyday issues. The article categories are Getting Started, Usage/Training, Billing/Order Fulfillment, Registration, Technical Support, and Reporting/Analytics. Within each of those categories, customers can search through articles using a filtering tool to find the most helpful article quickly.