Do not lie about that... Jessica DID get back to you and asked you a question to try to figure out what you were asking... You never responded back to her.

Your english is really hard to understand... but I'll try to help just as Jessica tried to help but you never answered her back...

When I enable "Show Main Window" and "Show Balloon Notification" ( with the Deluxe option also enabled )... They work as expected. So there is no "fix" ... but there may be something you did wrong when installing... that I what I am hoping anyway. So the problem is with either how you installed it... or a protection software such as an antivirus or other antimalware program.... I can only help with the installation since you gave no information about your computer at all.

Open your account settings ... write all of the settings down so you don't loose them.

Uninstall PoptrayU and then restart the computer.

Next... when you re-install PoptrayU .... right click on the install file and select "Run as Administrator" from the pop up menu. You must use the right click option...

When the installation asks where to put your user files... when it asks for the user setting location... select Current User Appdata Folder .... and finish the installation.

Setup one account .... when finished... restart the computer and then send yourself a test email to see if the Window opens or the balloon popup shows...

Did you right click on the install file and select "Run as Administrator" when you installed it?

If so... then I can not help any further. It is working on other computers just fine when it is installed correctly. No one can guess about what other software you have installed that could conflict with it UNLESS YOU TELL THEM...

If you don't provide additional details ... then we can help no further.

This is not a known issue with PoptrayU .... you are the first to have the problem which makes the cause something on your computer.

Since we have no idea of what else you have installed or if your computer is perhaps infected... and you have chosen to not provide any other information that may lead to other suggestions.... This leave it up to you to find a possible solution.

Rdsok I am a disabled person not technical please bare with me my computer is not infected it was reinstalled with Windows 10 my details are I have set up version v5.2.6 mail dose come in fine it dose not do this below can I send you a screenshot
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