Ring doorbell not charging

Ring doorbell not charging

Have good luck with my ring doorbell till the battery went down to 3%, I've got it hardwired so I took it off and charged it up full, now I have it back up and working but it's not holding the charge what is my problem?

Re: Ring doorbell not charging

All I did was to loosen each of the two screws fastening the two wires from the home wiring to the RING doorbell baseplate, and put a small washer between the wire loop and the brass terminal that the screw fastens to, and retighten. Do this for both of the screws.

That was it. I didn't invent this, just took advice from a post by bobbetts

Not charging

Have good luck with my ring doorbell till the battery went down to 3%, I've got it hardwired so I took it off and charged it up full, now I have it back up and working but it's not holding the charge what is my problem?

Re: Not charging

Hey neighbors! When connected to existing doorbell wires, with a power supply of 8 - 24VAC, the voltage will provide a charge to your Video Doorbell battery. With normal use and optimal conditions your battery will stay charged.

Check out our Community post for tips on how to optimize your battery life between charges. You can also learn more about the benefits of hardwired operation here.

Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.

Re: Ring doorbell not charging

My doorbell no longer shows being hardwired. I don't know if it's the hardware or the software that's the problem but Ring needs to address this issue. Considering getting a Nest Hello video doorbell and be done with these problems.