Please take a moment to read through our store policies for answers to commonly asked questions. Should you have additional questions, please do not hesitate to contact us.

Payment

For your convenience, we accept PayPal, money orders, cashier's checks and personal checks (please allow 5-7 days upon receipt to clear). Our mailing address will be provided during checkout.

Shipping

USPS First class is typically used on all merchandise under 13 ounces. Priority mail is used for all packages over 13 ounces. If item is currently in house stock it will ship within within 24 hours of receipt of payment. Most orders take 7-10 days to ship from time of order placement.

Returns

All sales are final, excluding seller error. If item was misrepresented or damaged in any way, returns are available. A proofs is emailed to you for final approval.

Privacy

At Lola & Lulu, we work hard to ensure your privacy. We do not sell your personal information to other companies. Information received from you, including your name, email address, mailing address, and phone number is always kept confidential. We use this information strictly for order fulfillment, billing, and shipping purposes.