Yard waste is collected at the curb on your regular collection day and placed at the curb by 7 a.m. Containers should be removed away from the curb by you on or before midnight on your collection day. For more information, please review the Interactive Collection Map.

Yard waste is collected at the curb on your regular collection day and placed at the curb by 7 a.m. Containers should be removed away from the curb by you on or before midnight on your collection day. For more information, please review the Interactive Collection Map.

The City's yard waste program is intended for the regular maintenance of a property, not the removal of an entire tree(s) or lot clearing. Yard waste must be separated from your regular garbage, recycling or bulk pile. Yard waste material includes grass clippings, leaves, bush trimmings and limbs from regular maintenance work/pruning. Please call 336-883-3111 for more information.

Please don't mix your yard waste with non-yard waste materials (rock, dirt and fencing material). Your yard waste must be boxed, bundled, or bagged (if bagged, we ask you to use clear bags). If boxed or bagged the item cannot weigh over 50 pounds and must hold contents. If the item(s) are bundled we ask that the bundles be cut to 4 feet lengths and not weighing more than 50 pounds. Please call 336-883-3111 for more information.

No, the city no longer collects large, loose, untied tree limbs placed at the curb. Any work performed by a tree service company must be disposed of by that company. A homeowner has 3 options for the removal of a large quantity of limbs and tree debris:1 - Cut and tie to appropriate size and weight for the city to remove for free on the normal collection day.2 - If this is your personal residence you may take limbs to the Ingleside Composting Facility (Located at 3001 Ingleside Drive) for free.3 - Rent a 14 cubic yard Red Box ($100 for 3 days) by calling Customer Service at 336-883-3111.

This could be for a number of reasons. The driver should have marked a box explaining why. It may have something to do with the condition of your cart. Or - it may be that the limbs are not cut to the appropriate size or weight. We ask that you follow the guidelines for proper removal. Violations may result in fine(s) being charged. In either case, you may call Customer Service at 336-883-3111 to request a call back about your orange tag and what we can do to help you better understand.

Yard Waste - Violation Process-1st week: City tags as a violation to educate - tag informs resident what to do with bulk and loose yard waste/limbs.-2nd week: City tags again as a violation, final warning, warns of $150 fine if not corrected.-3rd week: If resident has not complied, City removes pile and resident is charged $150 per load - and the fee is placed on the utility bill where applicable. If utility services are not applicable, an invoice will be sent to the property owner.

If the customer/homeowner contacts the Environmental Services supervisor and is willing to correct a violation in a timely manner, staff works with the resident without charging.