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Fortnite Season 7

"Richard was miserable, he was really upset. As a parent it's quite hard to pick them up from that," she said.

"There were children upset everywhere. There was not a single person who seemed to be happy about what they saw."

Epic Games confirmed it had "issued a claim against the organisers" of the Fortnite Live event in London's High Court.

"The quality of our player experience is incredibly important to us, whether it's inside the game or at official public events like last year's Fortnite Pro-Am," a spokesperson for Epic Games said.

"Epic Games was not in any way associated with the event that took place in Norwich.”

The attractions were a let down for some attendees. (Image: Justine Petersen / SWNS)

Exciting Events has now cancelled two further Fortnite Live events in Spalding, Lincolnshire, and Newark, Nottinghamshire, which were scheduled for later this year.

It apologised for the disappointment and said that anyone who bought tickets to these events would be added to the list of creditors.

"As things stand, we can't yet promise a refund to those who'd already purchased tickets, but we are trying our utmost to find ways to raise money, so we can issue some kind of refund if possible," Exciting Events said in a statement on its website.

"This whole situation means that our long-established family business is now facing financial ruin after 10 years of events - and it's all because of my sheer naivety."