"Turn Windows Features on or off" is not working

I have followed the instructions to enable Chess Titans for my Windows 7 Professional, however, once I try to turn windows features on or off the screen is completely blank.Is there a way to tell if my operating system is working correctly? Or if this computer simply does not have games installed?

Keys to the Problem "Turn Windows Features on or off" is not working

Hello mikyo98,Please refer to the KB article below for assistance: KB Article ID: 931712 - The "Windows Features" dialog box is empty in Windows 7 or Windows Vista, or you receive error code "0x80073712" when you try to use Windows UpdateThen try and see if the Programs and Features option populates again.

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