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This tour was well run. After hotel pickups we had to transfer to another bus which was late arriving but no big deal. We enjoyed the ferry ride to the island. Our guide was very knowledgable. My only criticism of thr day is that we had to rush a couple of times, for example at the fishing village and viewing the Big Buddha. That said, we were on a fairly tight schedule to fit everything in. Our escort on the final bus back from the cable car (which by the way was excellent,) to our hotel showed us how to use the underground. This was very helpful as we became very proficient at using public transport following her instructions. Would definitely recommend the tour.