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IT 282 Focus Dreams/uophelp.com

IT 282 Final Project: Training Tip Guide

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Your company, Datamax, Inc., which is in the process of creating an internal computer support department, has asked you to develop a training tip guide for its new department. This guide will outline the importance of installing, maintaining, and troubleshooting operating systems. The guide will be used to train future IT support staff in the proper ways to maintain the company’s computer software, according to the department’s rules, regulations, policies, and timelines. You have also been asked to create a name for the computer support department and a title for the guide.

Resource: Appendix A

Write a 350- to 700-word description for the following six topics, addressing each bulleted item:

Overview of Operating Systems

Components and functions of operating systems

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IT 282 Week 1 Assignment: Introduction to Operating Systems

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Resource: Ch. 2 of A+ Guide to Managing & Maintaining Your PC

Write a 700- to 1,050-word paper, in APA format, that addresses the following:

Brief history of three operating systems

Factors that would lead to the upgrading of operating systems

Differences among versions of Windows® operating systems

Your personal experience with operating systems

Post your paper as an attachment

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IT 282 Week 1 CheckPoint: Operating Systems

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Resource: Appendix B

Complete Appendix B by providing information about three components of an operating system and their functions.

Post Appendix B as an attachment.

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Log in to your student Web page at https://axiaecampus.phoenix.edu/. Click Week Two, then click the link to the Toolwire® lab. A new window with a description of the lab appears. Scroll to the bottom of the page and click Lab Access to begin the lab.

Create a Microsoft® Word document with screen shots of the lab to demonstrate that you have completed the lab.

Include at least three screen shots that illustrate various stages of the lab. One of the screen shots must be the final screen of the lab. To take a screen shot, press or on the upper-right-hand corner of your keyboard, open your Microsoft® Word document, then press .

Write a 200-word response describing your experience in the lab. Summarize what you learned while completing the lab and whether you had any difficulties with certain parts.

Post your screen shots and response as an attachment

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IT 282 Week 2 DQs

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Describe the steps needed to install a Windows® operating system.

What are common challenges faced when installing a Windows® operating system?

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IT 282 Week 3 Assignment: Troubleshooting Installation

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Resource: Appendix C

Read Scenario One in Appendix C.

Prepare a list of steps you would take to fix the problem, including steps involved in reinstalling Windows XP and recovering the data Ben needs.

Read Scenario Two in Appendix C.

Create a list of questions you would need to ask Craig to correctly diagnose the problem.

Provide details to support your answer to the following question: What is the source of Craig’s problem?

Describe steps you would take to solve this problem if you were sitting at Craig’s computer.

Post your responses as an attachment.

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Log in to your student Web page at https://axiaecampus.phoenix.edu/. Click Week Three, then click the link to the Toolwire® lab. A new window with a description of the lab appears. Scroll to the bottom of the page and click Lab Access to begin the lab.

Create a Microsoft® Word document with screen shots of the lab to demonstrate your completion.

Include at least three screen shots that illustrate various stages of the lab. One of the screen shots must be the final screen of the lab. To take a screen shot, press or on the upper-right-hand corner of your keyboard, open your Microsoft® Word document, then press .

Write a 200-word response describing your experience in the lab. Summarize what you learned while completing the lab and whether you had any difficulties with certain parts.

Post your screen shots and response as an attachment.

IT 282 Focus Dreams/uophelp.com

Log in to your student Web page at https://axiaecampus.phoenix.edu/. Click Week Four, then click the link to the Toolwire® lab. A new window with a description of the lab appears. Scroll to the bottom of the page and click Lab Access to begin the lab.

Create a Microsoft® Word document with screen shots of the lab to demonstrate your completion.

Include at least three screen shots that illustrate various stages of the lab. One of the screen shots must be the final screen of the lab. To take a screen shot, press or on the upper-right-hand corner of your keyboard, open your Microsoft® Word document, then press .

Write a 200-word response describing your experience in the lab. Summarize what you learned while completing the lab and whether you had any difficulties with certain parts.

Post your screen shots and response as an attachment.

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IT 282 Week 4 DQs

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What special challenges that do not occur with other operating systems are faced when installing Windows Vista®?

How is Windows Vista® supported in a company? What are some common problems with supporting Windows Vista®?

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IT 282 Week 4 Exercise: Final Project Feedback

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Resource: Appendix A

Submit the work you completed in Weeks One, Two, and Three of your final project to your instructor for feedback.

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Complete Appendix D by comparing an upgrade of an operating system to a clean installation, and provide scenarios of when each task must be performed.

Post Appendix D as an attachment.

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IT 282 Week 5 CheckPoint: Troubleshooting Techniques

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Write your response to the following: Based on Ch. 12 of A+ Guide to Managing & Maintaining Your PC, prepare a 10-item list of troubleshooting techniques you must do to speed up a sluggish Windows XP startup.

Post your list as an attachment.

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IT 282 Week 6 CheckPoint: Networking in Operating Systems

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Resource: Ch. 17 of A+ Guide to Managing & Maintaining Your PC

Write a 200- to 300-word response to the following question: Explain how networking functions in an operating system. In your explanation, describe steps you would take to enable networking on a workstation.

Post your response as an attachment.

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IT 282 Week 6 DQs

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What kind of networking in Windows® is best for a small company, a midsized company, and a large company? Why? Support your answer with solid reasoning.

Identify three common problems when networking with an operating system. Provide the best solution for each problem.

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IT 282 Week 7 Assignment: Personal Computers on the Internet

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Resource: Ch. 18 of A+ Guide to Managing & Maintaining Your PC

Write a 700- to 1,050-word paper, in APA format, in which you address the following:

The differences between Internet and network connections

Steps to connect a workstation to the Internet

Potential problems and solutions when connecting an operating system to the Internet

Post your paper as an attachment.

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Log in to your student Web page at https://axiaecampus.phoenix.edu/. Click Week Eight, then click the link to the Toolwire® lab. A new window with a description of the lab appears. Scroll to the bottom of the page and click Lab Access to begin the lab.

Create a Microsoft® Word document with screen shots of the lab to demonstrate your completion.

Include at least three screen shots that illustrate various stages of the lab. One of the screen shots must be the final screen of the lab. To take a screen shot, press or on the upper-right-hand corner of your keyboard, open your Microsoft® Word document, then press .

Write a 200-word response describing your experience in the lab. Summarize what you learned while completing the lab and whether you had any difficulties with certain parts.

Post your screen shots and response as an attachment.

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IT 282 Week 8 DQs

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Describe three important security features in modern Windows® operating systems and the purpose behind these features.

What are the essential steps one must take to secure an operating system?