Rated best in the industry by experts

Rated best in the industry by experts

Gartner - Customers' Choice

Forbes - Rising Stars

G2 Crowd - Top 50 Fastest Growing Products

PC Mag - Editors' Choice

Freshdesk is the best rated helpdesk on Capterra.com

“Freshdesk is one of the greatest ticket management software. It has a marketplace with add-ins that can expand its features and possibilities and is easy to use. We deployed Freshdesk looking to upgrade how we managed our customers. They are now improving with AI features.”

Juan Pablo A

Management Consulting Industry

Reviews from capterra.com

“We use Freshdesk every day to capture and work customer-reported issues. The ease of use has played a major factor in migrating from our former portal solution. We were able to keep things simple while still capturing all the critical elements of the issues.”

Bob B

Computer Software Industry

Reviews from capterra.com

“It does everything I could ever ask it to do, and when needed (very infrequently), the support team behind the product is superb! As we have grown, and our needs have expanded, Freshdesk has all the functionality we need.”

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