Best of the MIX on Web 2.0 and Management Innovation

One of the most interesting themes of MIX content in the year since we launched has been the role of technology in management innovation, especially social networks. Mavericks and MIXers alike have made made the argument that the effects of Web 2.0 technologies on the organization and the people in it are huge -- not minor changes to the way we work, but revolutionary changes to the way we view work.

For example, employees who have grown used to the meritocracy, the ease, and the capabilities available to them on the consumer web are impatient with organizations that can't perform at that same level. Want to create a new service or show off an accomplishment? It takes only a few minutes to do that on Facebook, Twitter, YouTube, or the hundreds of sites that host various services on the cloud, from team collaboration to email services and product prototyping. So why should it take weeks or months to accomplish something similar in a rigid organization?

The most innovative workers won't sit still for IT and the rest of the organization to catch up. They'll move on to create it on their own or for another organization that can move at their speed. As senior executives in companies learn this lesson, they're raising their game to meet these innovative workers on that level playing field.

We've explored this and other important aspects of the effect of Web technologies on management innovation. Here are a few highlights from recent months. Feel free to share them with your CIO -- or anyone at your company who would benefit from this robust conversation.

Gary HamelGary's recent conversation with James Franklin, Dell's VP for Enterprise IT, explores a range of topics on social media in the organization and the ways that IT managers should respond to make the most of them. All four segments of this video interview can be found on Dell's sponsor page.