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Search on Web

The My Syncplicity web search provides an easy way to view:

Files and folders you own

Folders you have shared with others

Folders others have shared with you

With the Search feature you can quickly find the file you want to download or share if you know the file name or a few keywords from the file content. If you know the file's path, you can navigate through the folders' hierarchy until you locate the folder, even when the folder hierarchies is deep, or you do not know the exact file location. The following information describes:

How to perform basic and advanced searches

The search query syntex

Tips and tricks for searching

Limitations of the search feature

Basic Search

From My Syncplicity, click on Files at the top navigation menu to access your folders.

Locate the Search text box at the top right of the page. If you do not see the Search text box on files page the search feature may be disabled for your account. Contact Syncplicity support with feature activation request.

Use the arrow keys to choose one of the suggestions and hit enter key to get search results.

Select one of the search results.

Perform the same actions on the selected file or folder that you do when you navigate to the parent folder of it; use the action menu to view the actions that are available for the file or folder. Each search result allows you to quickly navigate to its parent folder by clicking on the link under the file or folder name. Click on top-level folders to navigate to the top folder list. The search scope is contextual; if you start a search from a top-level folder list screen, the search is global and is performed across all available folders and files. If you navigate to the particular folder first, and perform the search there, the search scope is limited to the folder, all subfolders, and all files located in them.

Advanced Search

You can refine your search query with advanced search options. For example, use the Advanced Search feature to find a document (not a folder) with a specific size that was modified by you with a name that contains "press".

To start an advanced search, click the filter icon on the left side of the search text box. The following options are available for the advanced search:

Type (different file types and folders)

File size

File date modified,

Search scope (global, current folder and subfolders, current folder only)

Owner (me, anyone)

You can also bookmark, reset, and close (without resetting) your advanced search:

To bookmark the search, save the URL. Make sure you bookmark the search request and not the results.

To reset the advanced search options back to the default values, click the Reset link located on the left side of the Search button at the bottom of the Advanced Search screen.

To close the advanced search options without resetting them, click the filter icon again or select the Esc key.

Search Query Syntax

Search queries are not case sensitive. You can use a few characters from the beginning of the word that you are searching for in the file or folder name or in the file content. For example, searching for "feed" will return the folder "Press Release December 2017 Feedback". In cases where file and folder names contain words separated by special characters, for example, press_release, you can perform a search on part of the word, such as "release", and the search result will return the folder "press_release" and the file "PressRelease.pdf". If you know the exact search phrase that you are looking for, use double quotes to filter out other results.

The following table provides examples of the search query syntax:

Search query

Match

Does not match

Comments

Search query

Match

Does not match

Comments

roadmap

ROADMAP

case-insensitive match

road

roadmap

implicit wildcard

roadmap 2018

roadmap presentation 2018

whitespaces are treated as OR

"roadmap 2018"

roadmap presentation 2018

"roadmap presentation"

roadmap presentation 2018

"Roadmap PResentation"

roadmap presentation 2018

case-insensitive exact match

roadmap AND presentation

roadmap and presentation

roadmap

presentation

roadmap OR presentation

roadmap

presentation

roadmap and presentation

roadmap AND NOT presentation

roadmap

presentation

roadmap and presentation

NOT roadmap

presentation

roadmap and presentation

roadmap

-roadmap

presentation

roadmap and presentation

roadmap

!roadmap

presentation

roadmap and presentation

roadmap

(roadmap AND engineering) OR presentation

roadmap and engineering

presentation summary

((a AND b) OR (c AND (d OR e))) AND NOT f

a b

c d

c e

a b c d e

a b f

c d f

c e f

a b c d e f

roadmap OR engineering AND 2018

roadmap

engineering 2018

roadmap engineering

roadmap 2018

Operator precedence:AND over OR

NOT 2018 AND roadmap

roadmap

2018

roadmap 2018

Operator precedence:NOT over AND

NOT 2018 OR roadmap

roadmap

roadmap 2018

2019

2018

Operator precedence:NOT over OR

Presentation

RoadmapPresentation2018

Roadmap-Presentation-2018

Roadmap_Presentation_2018

Tips & Tricks

To quickly select the Search box use the forward slash "/" or "f" key.

To quickly open the advanced search panel use the "Ctrl+Shift+/" or "Ctrl+Shift+f" shortcuts.

To select the next search option, use the "Tab" key and "Space" key to expand a specific option or perform the search when the focus is on the Search button.

To quickly navigate between different search queries and results that you performed sequentially, use your browser's Back and Forward buttons (and keyboard shortcuts).

To find all files with a particular extension, use the wildcard symbol asterisk "*". For instance, if you want to find all documents with the "docx" extension, you can use "*.docx" query. In all other cases, wildcard symbols ("*", "?", "%") will be omitted.If a file or folder name contains wildcard character and you want to use it in the search query, use double quotes.

Limitation(s)

The Search feature is available for US region business users upon request.

Contact Syncplicity Support (support@syncplicity.com) to activate the search feature for your account.

File content search is available only for Syncplicity Cloud Storage US On-premise StorageVaults.

Syncplicity Cloud Storage EU currently supports only file and folder name search.