I can't even begin to say thank you to the whole staff at Erin Shanks office. This was a difficult and embarrassing situation and from the minute I walked in, Melissa made everything feel it was going to be okay. She kept me updated every step and answered all of my questions even when I knew they were small questions. When I met with ms Shank, again I felt that this was the right step and that this was not the end of my financial life. She even informed me of a different repayment plan for my student loan to make sure i get the credit for working in the healthcare field and have a shorter payback time. I highly highly recommend ms Shank and am glad i came to her office for help. thank you to Melissa and ms shank for everything!

I can't even begin to say thank you to the whole staff at Erin Shanks office. This was a difficult and embarrassing situation and from the minute I walked in, Melissa made everything feel it was going to be okay. She kept me updated every step and answered all of my questions even when I knew they were small questions. When I met with ms Shank, again I felt that this was the right step and that this was not the end of my financial life. She even informed me of a different repayment plan for my student loan to make sure i get the credit for working in the healthcare field and have a shorter payback time. I highly highly recommend ms Shank and am glad i came to her office for help. thank you to Melissa and ms shank for everything!