SECTION 2 - PGPWDE Command Line The following commands will help diagnose and decrypt the disk. This message "PGPWDE record inconsistency on 1 disk(s) was found and fixed" might be displayed. Applies ToThis error can occur on all versions of PGP when running pgpwde commands from the command prompt. Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more.

Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. PGP Email Proxy Fails or Next Button Grayed out during Enrollment. This number will get smaller and smaller as the number of sectors encrypted decreases. 6. If connectivity issues persist, try restarting the Symantec Encryption Management Server.

Don't have a SymAccount? Try these resources. It is also highly recommended to use the latest recovery disk available for the version you are running. https://www.symantec.com/connect/forums/uninstall-pgp If the disk is encrypted, the output will display: "Disk is instrumented by Bootguard." The total number of sectors.

User not found in directory If the user is rejected due to not being found in the directory, check the following areas: Confirm the Base DN in the Directory Synchronization settings Try these resources. Or how do you proceed with this topic? This issue can also be caused by having a matching existingentry ofaWDRT on the server from a prior enrollment due todeleted missing machine/device information.

Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support Scenario 2: AWDRT already exists for that client because the user and/orcomputer was possibly deleted from the server and you have already checked the MACHINEGUIDvalue in the Windows registry.The computerhas aunique Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more.

Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation When running pgpwde commands from the command line, it displays an I have some 2012 servers in my environment that some software installing on them for an important project being run by the company. Reinstall Symantec Encryption Desktop. Change to the Program Files directory for Symantec Encryption Desktop: cd c:\Program Files\PGPCorporation\PGPDesktop (32-bit) or cdc:\Program Files (x86)\PGPCorporation\PGPDesktop (64-bit) 5.

Request sent to List users on disk was successful C:\Program Files (x86)\PGP Corporation\PGP Desktop>pgpwde --recover --disk 1 -p "" Disk is instrumented but no user is detected. The information included here is for reference only: 1.Open The Windows Registry Editor and browse to the PGP folder. Not the initial license but more for the ongoing monitoring sort of managed services style.b Thinking of offering this as a service to home users and would like to generate recurring A faster way to decrypt the drive is to use another system that has the same version of Encryption Desktop\PGP Desktop installed on it.

Solution 2: This issue was fixed inPGP Universal Server 3.2which allows more than one Whole Disk Recovery Token to be stored on the server.

Having the encryption client installed on corporate images can causes this condition. Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription. It is highly recommended to determine which problem is occurring to find the proper solution as this condition could lead to problems with Whole Disk Recovery Tokens not being sent to Thereby not allowing you to continue enrollment.

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0 0 05/20/16--02:19: How to exclude a bunch of DFS(R) folders?! Check network DNS (forward and reverse lookups) settings. User Certificates Some environments require the use of User and Machine certificates for authentication and some IT Helpdesk Personnel will have multiple certificates generated for them automatically for each system they Once you have started to decrypt a disk or partition using a recovery CD, do not stop the decryption process.

On the PGP BootGuard screen, enter the passphrase and user name, if required. You can verify your Directory Synchronization by testing the connection to your LDAP server. I plan to upgrade two of my Mac clients from Yosemite to El Capitan next week to get them at the correct OS level. I'll remove the existing SEP cloud agents, This will start the decryption process.

(add new tag) Adult Image? WARNING: PGPDesktop and/or Symantec Encryption Desktopdoes notcurrently support having two computers with the same MACHINEGUID value.

Note: If a system hard disk has been "fully" decrypted, and will not boot,make sure to slave the disk andbackupall your data, oruse bit-by-bit copy of the disk.Connect the hard disk Contact us about this article I need a solution Trying to get a sense of what people charge customers on a per computer basis for the cloud managed deployment this product. If the disk is not encrypted, "Disk is not instrumented by bootguard" will be the output. The condition only applies if the boot disk (Disk 0) does not match that of the MACHINEGUID value.

We have no problem Windows Updates for all other server running DCS Agent. Submit a False Positive Report a suspected erroneous detection (false positive).