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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

ZASS v10 Download Check

When downloading a pdf with IE9 ZA asks if I want to run or save and then does a securtity check and if OK tells me so and do I want to go ahead and open it. Well of course I do, I just asked it too. I need to know if there is a problem but if the file is safe I don't need yet another box popping up to tell me and needing another click. Can I turn this unneeded confirmation off or is it compulsary advirtising to show ZA has checked and found no problem

Re: ZASS v10 Download Check

Originally Posted by tmoca

Yes I did...at least I could not find anything about it.

It is Sometimes very Difficult toDiagnose and fix a Computerfrom halfway across the Country, or around the World,without All the Details about your computer and Software that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

*** NOTICE:

WheneverContacting ZA Tech Support, it is always advisable to list Full details of your Computer:

It is normally Helpful when posting here to give full details of your computer setup.

Give the Exact Type and version of Zone Alarm used, Windows Version used, other security tools installed.

The More information you post the more likely users here will be able to understand the issue and try to help.

alsois this aDeskTop, Laptop computer or Netbook.

Please List any other Security Programs installed as these programs may be conflicting with Zone Alarm.