Dynamic Case Management Digest

The Power of the Cloud + PaaS

With the overall goal to support the evolving knowledge worker, the Software-as-a-Service (SaaS) / Cloud delivery model market is competitive with on-premise applications. The demand is surging and case management is evolving, from the traditional case management protocol to a dynamic case management approach, which is more effective in automating and streamlining cases with the agility of the cloud.

At Eccentex, we believe there are better and more efficient way to deliver enterprise-grade solutions to handle mission-critical business processes and that these software solutions should be delivered without extended implementation time-frames. This is why we believe the most effective case management approach preferred by companies today is a true enterprise Platform-as-a-Service that allows organizations to design, develop and deploy enterprise-class cloud business applications quickly and cost-effectively. Forrester forecasts, “the global market for cloud computing will grow from $40.7 billion in 2011 to more than $241 billion in 2020.” While Gartner predicts, “the market will experience consistent growth with worldwide Platform-as-a-Service revenue growing from $0.9 billion in 2011 to more than $27 billion in 2016.”

As the PaaS market continues to grow, more companies will recognize the implementation and deployment of a cloud-based Platform-as-a-Service (PaaS) solution is both simple and beneficial for large, mid-size, and small IT departments; independent consultants and third-party developers. All users will have access to leverage the scalable infrastructures that are flexible and powerful development tools to get the job done quickly, effectively and efficiently.

As these modern tools continue to provide the modern knowledge worker with the necessary solutions to get their job done quicker and more effectively, not only will workplace satisfaction increase but customer satisfaction as well. This is the power of the cloud today, PaaS delivers value to organizations across the world with 24/7 uptime.