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2 Customer Reviews

Rating of 3.2 / 5 from 2 Reviews

Vue Windows began operations in 2012 and has received 2 reviews for an overall customer rating of 3.2. The average rating for businesses providing similar services in the Ottawa area is 4.6. Write a review

Bruce from Ottawa

Posted: Apr 19, 2017

Designed, Built and Installed an Arts and Crafts Style Sun Room Addition, and Also Installed Front Entrance Door

Provided excellent advice and guidance in designing sun room and was very professional in the build quality of the sun room constructed. Dennis Walker and his company, Vue Windows, has a very high level of knowledge about construction, window, and door products available and their installation; he was very aware of design features and how to install them, or modify them, to complement our sun room style; he has master craftsman skills and is well qualified to undertake construction projects, such as those required in building a sun room or addition.

Would highly recommend Dennis Walker and his company, Vue Windows, to others considering the construction of a sun room or addition, as well as, the installation of windows and doors. He installed an architecturally different and challenging front door and he is going to be installing additional windows and a garage side-door to completment this door. He will be contracted to build a new kitchen and rebuild a master bathroom in the near future.

Heather from Calabogie

Stay away from this company and especially Dennis Walker. Walker is disorganized, doesn't meet deadlines, makes promises he has no intention of keeping, doesn't pay his subcontractors, and hires tradespeople to work for him with questionable skills. He left my place in a mess for months on end, left garbage onsite, promised repeatedly to get me a new front door (didn't happen), installed a flawed window and didn't replace. Metal cladding on windows is haphazard and sloppy and is now starting to fall off, one of the windows will not close; two others have such tight-fitting locking mechanisms that I'm afraid they will snap off. Left so much garbage in my garage, I couldn't park my car. Would not answer my phone calls, return email, or respond to voice mail. I complained to BBB (turns out I'm not the first...) and his response was to threaten me. He's arrogant and a bully, never apologizes for inconvenience. Worked for two days, left for weeks, came back for a bit more work, left again, etc., never with any notice. I'm a 70-year-old widow, and I've never been treated so badly by a so-called professional. Work started in May, it's now late October, and it's still not finished, but I don't want him back on my property. He's done enough damage, which will take months to get fixed. Learn from my terrible experience and find another window company.

TrustScore™

Vue Windows has a TrustScore™ of 2.9.
The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here.

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