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We are MasterQuote

MasterQuote are dedicated to providing high levels of service and policies relevant to your insurance needs. We work with a number of the UK’s leading insurers to develop a range of insurance products which provide quality policies, competitive prices and choice in the UK market.

Freewith every new policy*

Key in making your life easier

We've teamed up with Tile Mate when you purchase a quote through MasterQuote. You can ring your things, track a last known location and manage your Tiles with the Tile app, the latest in item-finding innovation.

Key Cover

Up to £1,500 in cover for lost and stolen keys, replacement locks and any locksmith call-out charges

Breakdown Cover

Three levels of breakdown cover so you can pick the right level for your needs

Motor Legal

Up to £50,000 of cover towards legal fees in the event you’re involved in an accident that’s not your fault

Car Hire

Provides you with a hire car for up to 21 days in the event your vehicle is stolen or written off

Home Legal

Up to £50,000 of cover towards legal fees for you or a family member

Personal Accident

Up to £20,000 of cover if you suffer injury as a result of a car accident

Frequently asked questions

Still have a few things you'd like to clear up?
We've put together the following simple answers to questions frequently asked by our awesome customers.

What does my self-service portal allow me to do?

MasterAnswer

Your portal allows you to view and print your documents as well as make changes and renew your policy without having to pick up the phone to us. It’s simple to use, just follow the instructions in the portal.

I’m due to receive my documents via my self-service portal but I haven’t received an email?

MasterAnswer

We will send your confirmation email within 24 hours of purchase. You can also sign up for your portal by clicking the ‘sign in’ button at the top of this page.

What can I do if I’ve forgotten my details to log in to the self-service portal?

MasterAnswer

Not a problem, just use the ‘forgotten email address’ or ‘forgotten password’ options on the portal log in screen.

I would like to arrange payments by instalments. Is this possible?

MasterAnswer

Yes. We are able to accept instalments by direct debit from a current account. Instalment payments are subject to interest charges - details are available on request (please note this would be subject to criteria).

What do I do if I need to make a claim?

MasterAnswer

Just give us a call on 02394 003198 and we’ll do the rest. Our claims lines are open 24 hours, 7 days a week.

What is an excess?

MasterAnswer

Your excess is the amount you pay if you make a claim.

Does my motor policy allow me to drive abroad?

MasterAnswer

Yes. Your Certificate of Motor insurance provides the legal minimum insurance requirements when travelling in EU countries. If you wish to enjoy peace of mind and benefit from the level of cover you enjoy in the UK just contact us in advance of any journey. A green card is no longer required to visit EU countries. You are entitled to be covered for up to 90 days in one policy year as long as you notify us in advance of travel. Your Certificate of Motor Insurance must be carried as evidence of insurance and we must be notified of all dates and countries visited.