Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity

Ensures the provision of quality eyewear

Models, enforces, and provides direction and guidance to Associates on proper Customer/Member service approaches and techniques to ensure Customer/Member needs, complaints, and issues are successfully resolved within Company guidelines and standards.

Oversees the implementation of and participates in community outreach programs, and encourages Associates to serve as good members of the community.

Provides supervision and development opportunities for Associates in the Vision Center

Provides supervision and development opportunities for associates

Upholds the Company's Open Door Policy

Minimum Qualifications

Completion of 2 or more years of college OR 1 year s retail experience and 1 year s supervisory experience OR 2 years general work experience including 1 year s optical experience.

Additional Preferred Qualifications

2 or more years general work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Optical license in states that require licensure.

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