Baggage Policy

Baggage Policy (General Service) for Thai Airways International Public Company Ltd.

General Information

Baggage Allowance determination and excess baggage charges calculation apply to baggage to be through checked from the point of departure to the point of arrival without stopover at any of the intermediate points. If passenger takes a stopover at an intermediate point, a new assessment of baggage allowance and baggage charges, if applicable, will be measured from the point of departure following the stopover.

Application to Thai Airways International Public Company Ltd.

Passengers may carry free of charge baggage as specified and subject to the conditions and limitations in THAI Regulations.

The weight allowance has been introduced by THAI for a journey:

• Wholly within Thailand Domestic sectors,

• A journey within TC3 (Asia, Australia, New Zealand) and a journey between TC2 (Europe, Africa, Middle East) and TC3 (Asia, Australia, New Zealand)

• To/From the USA and Canada; The Piece Concept used to apply for a journey.

If you are traveling on THAI flights for your entire journey, details of the free baggage allowance of each of the above mentioned are published below:

Important Notice

If your journey involves multiple airline partners, please be aware that baggage rules may vary. In case of code-share flights, the carrier performing as the Most Significant Carrier (MSC) determines the baggage rule, will be the Marketing Carrier unless that carrier publishes a rule stipulating that it will be the Operating Carrier. In some cases, the baggage rules that apply for your journey may be those of our partner airlines, please contact your travel agent or our ticketing/reservation agent for further advice.

Excess Baggage Charges applicable to Purely Domestic Sectors

All excess baggage must be assessed and charged before the passenger boards the aircraft.

Baggage checked in addition to the traveler's baggage allowance. Checked baggage allowance may vary depending on cabin, status level, military status, itinerary and date of purchase.

Baggage carried in excess of the free baggage allowance is charged as follows, irrespective of the class paid for and used by the passenger.

Excess Baggage Charge rate, applicable to a checked portion of travel on purely THAI Domestic sectors, are in Weight Concept on a fixed rate listed below.

THB Per Kilogram (Between……and……)

Chiang Mai

Chiang Rai

Hat Yai

Khon Kaen

Krabi

Koh Samui

Bangkok

60

70

80

55

70

95

Phuket

Surat Thani

Ubon Ratchathani

Udon Thani

-

-

70

65

60

55

-

-

Chiang Mai

Phuket

-

-

-

-

-

125

-

-

-

-

-

Note:

1. The above "Domestic Excess Baggage Charge Table" is effective for a checked portion of travel On/After 23JUL12 until further notice.

2. Excess Baggage Charge rate is per kilogram in THB (Thai Baht).

3. The Excess Baggage Charge per kilogram for any additional THAI Domestic services is 1.5 percent of the highest normal direct one way economy class fare.

8. The condition on the 5th note, Currency Conversion: Excess baggage Charges published in USD only will be converted to the Local Currency by using the Banker's Selling Rate on the date of baggage charged.

Checked Baggage Policy by Weight Concept applicable to International Sectors within TC3, between TC2 and TC3

Categories

Maximum Combined Weight of All Pieces

Royal First Class

50 kg (110 pounds)

Royal Silk Class

40 kg (88 pounds)

Premium Economy Class

40 kg (88 pounds)

Economy Class

30 kg (66 pounds)*Except booking code L: 20 kg (44 pounds)

Infant not occupying a seat

10 kg (22 pounds)

ROP & Star Alliance Gold Members Extra

20 kg (44 pounds)

Royal Orchid Platinum Member(On TG sectors only) Extra

30 kg (66 pounds)

ROP Silver Member(On TG sectors only) Extra

10 kg (22 pounds)

Note:

1. When a passenger is involuntarily rerouted to a lower class of service, the higher class baggage allowance shall be applied even though the refund for the fare difference is made.

2. The exemption from extra baggage shall be applied to any passengers who traveling on the conditions agreed by THAI and Government sector. The exemption shall be applied according to the condition on the passenger's ticket only. By government order or agreement, certain passenger categories may have a free baggage allowance deviating from the regular system. Such amended free baggage allowance is stated in the passenger's ticket.

3. The condition on the 2nd note is applicable to passengers traveling from Thailand only. For other areas/countries, follow the rules applied by the national carriers concerned.

4. In case of travel on combined services for through journeys where the passenger travels partly on F-class and partly on C-, U-, or Y-class, the free baggage allowance applicable on each sector of the trip shall be that applicable to the class of service for which the fare is paid. In case the passenger who has paid F-class fare travels on C-, U- or Y-class, the free baggage allowance shall be that applicable to F-class.

5. Foldable stroller can be loaded in compartment without additional charge.

Important Notice

If your journey involves multiple airline partners, please be aware that baggage rules may vary. In case of code-share flights, the carrier performing as the Most Significant Carrier (MSC) determines the baggage rule, will be the Marketing Carrier unless that carrier publishes a rule stipulating that it will be the Operating Carrier. In some cases, the baggage rules that apply for your journey may be those of our partner airlines, please contact your travel agent or our ticketing/reservation agent for further advice.

Excess Baggage Charges (Within TC3, Between TC2 and TC3)

All excess baggage must be assessed and charged before the passenger boards the aircraft.

Baggage checked in addition to the traveler's baggage allowance. Checked baggage allowance may vary depending on cabin, status level, military status, itinerary and date of purchase.

Baggage carried in excess of the free baggage allowance is charged as follows, irrespective of the class paid for and used by the passenger.

5. If baggage is through check from TG Domestic connecting to TG International sectors, the Excess Baggage through check portion of travel is applied by zoning basis. TG Domestic Sectors in Thailand is located by Zone 1. (Please refer Zoning Definitions for International Excess Baggage Charge Table.)

6. Currency Conversion: Excess baggage charges published in USD only will be converted to the Local Currency by using the Banker's Selling Rate on the date of baggage charged.

Zoning Definitions

Zoning

Definitions

Zone 1

Bangladesh, Cambodia, China(Kunming), Laos, Malaysia, Myanmar, Singapore, Thailand and TG Domestic Sectors in Thailand, Vietnam, Between Hong Kong and Taipei, Between Taipei and Seoul, Between Karachi and Muscat, Between Phuket and Singapore, Between Phuket and Kuala Lumpur

• Passengers traveling on economy class are given a free baggage allowance of two pieces. The weight of each item shall not exceed 23 kgs (50 lbs) and linear measurement of each piece shall not exceed 158 linear cms (62 inches).

• Royal Orchid Plus (ROP) Gold Card members and Royal Orchid Platinum members will enjoy the privilege of one extra baggage on top of the regular allowance in any class of travel. The applicable privilege will be utilized along with the frequent flyer status to only those tickets that are wholly online or involved interline transportation with other carriers who agreed to the applicable of the bonus.

• Special baggage rate shall be applied for unusual size and weight. Please contact the local THAIoffice. For the Excess Baggage Charge rate, please refer "Baggage and Optional Fees for Thai Airways International Public Company Ltd. for travel to/from the USA and Canada"

Important Notice

If your journey involves multiple airline partners, please be aware that baggage rules may vary. In case of code-share flights that include a point in the United States/US Territories, the carrier performing as the marketing carrier determines the baggage rule. In some cases, the baggage rules that apply for your journey may be those of our partner airlines, please contact your travel agent or our ticketing/reservation agent for further advice.

Carry-on Items

In addition to the checked baggage allowance, each passenger is allowed to hand carry one baggage at maximum length 56 cm (22 inches), width 45 cm (18 inches), thickness 25 cm (10 inches). These dimensions include wheels, handles, and side pockets. Total weight of the carry-on baggage must not exceed seven kg (15 lb).Passengers are required to place the baggage in the overhead compartment or under the seat in front of them.

Passengers can bring the following items free of charge:

• Handbag/wallet/purse with the maximum length 37.5 cm (15 inches), width 25 cm (10 inches), depth 12.5 cm (5 inches), or the total of three dimensions do not exceed 75 cm (30 inches) with the total weight not exceeding 1.5kgs(3.3lb). Notebooks, or portable personal computers are also applied with this condition.

Note: Spot check may be performed against the test unit and/or weighing machine at the check-in counter and/or at the boarding gate to ensure compliance to these regulations.

Aftermarket Travel Gadgets

Other than equipment installed or supplied on the aircraft by THAI, passengers own equipment/devices/travel gadgets such as personal air purifier/ionizers, seat-recline preventer, knee defender, inflight beds e.g. Bed Box ,Jet Kids, Fly Baby, leg-rests, hammocks, infant canopies or similar devices are not allowed to use onboard due to :

• It may cause unsafe condition to the occupant and/or other passengers in the event of emergency.

• It may damage, obstruct or cause malfunction to aircraft system and/or aircraft equipment.

• Allow one bike per passenger to be included in the allowance. • 2nd one or more to be charged as normal excess baggage charge.

Bowling

Yes

If it exceeds the allowance apply Special Unit price (Flat Rates).

-

Fishing Equipment

Yes

If it exceeds the allowance apply Special Unit price (Flat Rates).

Golfing

Yes

If it exceeds the allowance apply Special Unit price (Flat Rates).

• Allow one golf set per passenger to be included in the allowance. • 2nd one or more to be charged as normal excess baggage charge

Snow/Water Skiing

Yes

If it exceeds the allowance apply Special Unit price (Flat Rates).

-

Surfboard/Windsurf

No Note: Exception please see remark

If it exceeds the allowance apply Special Unit price (Flat Rates).

If traveling to / from Australia / New Zealand, only one surfboard is able to include in the baggage allowance. If it exceeds the allowance, Special Unit price (Flat Rates) is applied. In case a passenger makes a stopover in BKK, the passenger is still entitled for this privilege. If the ticket is purchased from TG Japan (Points of sales in Japan/TG document only ), one surfboard is free of charge only when it is transported to/from Denpasar Bali (DPS). In case a passenger makes a stopover in BKK, the passenger is still entitled for this privilege.

Scuba Diving

Yes

If it exceeds the allowance apply Special Unit price (Flat Rates).

-

AVIH (Dog or Cat carried as checked baggage with charges)

No

Collect charges in Special Unit price (Flat Rates).

Only Dog or Cat to be accepted to some destinations due to regulations of each countries. Not applicable for Aircraft A320 due to the compartment is not designed (from the manufacturer) to accommodate live animal. Not applicable for Aircraft A320 types.

Sporting Firearms

Yes***

If it exceeds the allowance apply Special Unit price (Flat Rates).

-

One portable musical instrument

Yes Note : If the item not exceeding 100cm (39 inches) in length

If it exceeds the allowance apply Special Unit price (Flat Rates).

Special Unit Price (Flat Rate) Charge of :

• Weight Concept, please refer to *Excess Charges for Special Baggage within TC3, Between TC2 and TC3

*Excess Charges for Special Baggage

Baggage and Optional Fees for Thai Airways International Public Company Ltd. for travel to/from the USA and Canada

Baggage AllowancePassengers may carry free of charge baggage as specified and subject to the conditions and limitations in THAI Regulations.The weight allowance has been introduced by THAI for a journey wholly within TC3 (Asia, Australia, New Zealand) and a journey between TC2 (Europe, Africa, Middle East) and TC3 (Asia, Australia, New Zealand) where the Piece Concept used to apply for a journey to/from the USA and Canada.

For travel to and from the United States Thai Airways provides passengers with a free baggage allowance for adults and infant according to the chart below.

• Passengers traveling on economy class are given a free baggage allowance of two pieces. The weight of each item shall not exceed 23 kgs (50 lbs) and linear measurement of each piece shall not exceed 158 linear cms (62 inches).

• Royal Orchid Plus (ROP) Gold Card members and Royal Orchid Platinum members will enjoy the privilege of one extra baggage on top of the regular allowance in any class of travel. The applicable privilege will be utilized along with the frequent flyer status to only those tickets that are wholly online or involved interline transportation with other carriers who agreed to the applicable of the bonus.

• Special baggage rate shall be applied for unusual size and weight. Please contact the local THAIoffice. For the Excess Baggage Charge rate, please refer "Baggage and Optional Fees for Thai Airways International Public Company Ltd. for travel to/from the USA and Canada"

Carry-on baggageThai Airways International Public Company Ltd. will permit one carry- on bag plus one small personal item per customer to be carried on the aircraft at no charge. The maximum combined linear measurement (length x width x thickness) of the carry-on bag must not exceed 22 inches x 18 inches x 10 inches (56 x 45 x 25 cm). The maximum weight of the carry-on bag is 15 pounds (seven kg).For more information on allowable carry-on baggage, please refer to Baggage Policy (General Service -Carry on Items.)

Excess Baggage Charges (To/From USA/Canada)All excess baggage must be assessed and charged before the passenger boards the aircraft. Baggage checked in addition to the traveler's baggage allowance. Checked baggage allowance may vary depending on cabin, status level, military status, itinerary and date of purchase.Baggage carried in excess of the free baggage allowance is charged as follows, irrespective of the class paid for and used by the passenger.

USD360(Note9)

Oversized/Overweight baggage. Such bag (Piece) shall be weighed and shall be charged at 3 times the applicable excess baggage charges for the first 45 kg of fraction thereof for each additional 10 kg. Of the fraction thereof, 1 (One) additional excess baggage charge shall be applied.

USD180 x 3 (Note10)

Note :

1. The above "The above Excess Baggage Charge (From/To USA/Canada) Table is effective for a checked portion on/after 23JUL12 until further notice.

2. Excess baggage charges published in USD will be converted to the local currency by using the Banker's Selling Rate on the date of baggage charged.

3. If baggage is through check from TG Domestic connecting to TG International sectors, the Excess Baggage through check portion of travel is applied by zoning basis. TG Domestic Sectors in Thailand is located by Zone 1. (Please refer Zoning Definitions for International Excess Baggage Charge Table.)

4. Child and infant discounted rates are not applicable.

5. The above table of excess baggage charge will be used on TG flights only.

6. Baggage carried in excess of the free baggage allowance as specified is charged irrespective of the class paid for and used by passenger.

7. Zoning Definitions:

Zoning

Definitions

Zone 1

Bangladesh, Cambodia, China(Kunming), Laos, Malaysia, Myanmar, Singapore, Thailand and TG Domestic Sectors in Thailand, Vietnam, Between Hong Kong and Taipei, Between Taipei and Seoul, Between Karachi and Muscat, Between Phuket and Singapore, Between Phuket and Kuala Lumpur

a.the sum of the three dimensions of which exceeds 80 inches (203 cm), and / or

b.the weight of which exceeds 70 lbs (32 kg) shall be subject for the following:

i. Such bag (Piece) shall not be carried as accompanied baggage unless prior handling arrangements have been made in advance and get confirmation from TG.

ii. Such bag (Piece) shall be weighed and shall be charged at three times the applicable excess baggage charges for the first 45 kg of fraction thereof for each additional 10 kg. Of the fraction thereof, one (One) additional excess baggage charge shall be applied.

Sport and Special Baggage (To/ from USA and Canada)

Additional Items as checked baggage that may have extra handling charges. The following items are subject to a special handling fee based on itinerary. All fees listed are per item and to be collected in unit price. Please contact our local reservation offices to insert the details of your sport equipment or special baggage in your booking at least 48 hours prior to flight departure.

Bicycles

A bicycle may be included as part of your free baggage allowance. For a bicycle above your free baggage allowance:

If it exceeds the allowance apply Special Unit price (Flat Rates)

Charge : USD 150/Unit

Golf Equipment (1 set of clubs)**

You may use one of your free baggage allowance piece for a golf set.

** One set of Golf equipment consists of maximum 14 clubs, 12 balls, one set of golf shoes If it exceeds the allowance apply Special Unit price (Flat Rates) Charge: USD 150/Unit

Snow/Water Skiing Equipment

Snow/Water Skiing Equipment may be included as part of your free baggage allowance. If it exceeds the allowance apply Special Unit price (Flat Rates) Charge: USD 150/Unit

Surfboards (not allowed to be included in the free baggage allowance)

If it exceeds the allowance apply Special Unit price (Flat Rates) apply as follows :

A board up to 2m in length : Charge 1 Unit rate (USD 150)

A board exceeding 2m in length : Charge 2 Unit rate (USD 300)

Windsurf Equipment (not allowed to be included in the free baggage allowance)

If it exceeds the allowance apply Special Unit price (Flat Rates) apply as follows :

A board up to 2m in length : Charge 1 Unit rate (USD 150)

A board exceeding 2m in length : Charge 2 Unit rate (USD 300)

Scuba Diving Equipment

Scuba Diving Equipment may be included as part of your free baggage allowance If it exceeds the allowance apply Special Unit price (Flat Rates) Charge: USD 150/Unit

Weapons Firearms ammunition

Weapons Firearms ammunition may be included as part of your free baggage allowance. If it exceeds the allowance apply Special Unit price (Flat Rates) Charge : USD 150/Unit

One portable musical instrument shall be considered in free baggage allowance.

If it exceeds the allowance apply Special Unit price (Flat Rates) apply as follows :

An instrument (up to 1m in length) : Charge 1 Unit rate (USD 150)

Other Sport equipment

Other Sport equipment shall be included in the baggage allowance.

If it exceeds the allowance apply Special Unit price (Flat Rates)

Charge: USD 150/Unit

Pets as Checked Baggage (AVIH) (not allowed to be included in the free baggage allowance)

If it exceeds the allowance apply Special Unit price (Flat Rates) apply as follows :

Pet and container weight

- Up to 10 kg : Charge 2 Unit rate (USD 300)

- Up to 20 kg : Charge 3 Unit rate (USD 450)

- Up to 30 kg : Charge 4 Unit rate (USD 600)

- Up to 40 kg : Charge 5 Unit rate (USD 750)

Notice:

If your journey involves multiple airline partners, please be aware that baggage rules and fees for optional services may vary. In some cases, the baggage rules and fees for optional services that apply to your journey may be those of our partner airlines. You may find this information for our codeshare partner airlines at the following websites:

Interline Journey

General Information

Baggage Allowance determination and excess baggage charges calculation apply to baggage to be through checked from the point of departure to the point of arrival without stopover at any of the intermediate points. If passenger takes a stopover at an intermediate point, a new assessment of baggage allowance and baggage charges, if applicable, will be measured from the point of departure following the stopover.

If you travel with additional weight or piece baggage which is considered as over carrier baggage allowance, the excess baggage charge shall be applied. THAI provides the amount of the charges varied in accordance with your baggage checked portion when you travel with THAI. If your journey and/or your baggage checked portion are comprised of more than one carrier, other carrier’s baggage rules may apply.

Interline Baggage Selection:

Generally, a common baggage provision, IATA Resolution 302, is applicable to IATA airline members (including THAI). The resolution regulates which carrier’s baggage rules apply when your journey and/or baggage checked portion comprised of two or more carriers (Interline baggage provision). The IATA Resolution 302 is considered in accordance with the IATA Traffic Conference Areas.

In order to facilitate the adjustment of fares, fees and other charges, IATA has divided the world into three main ‘Areas’. These Areas are called Area1, Area2 and Area3. They are regularly used in the interpretation of tariff rules and in the calculation of international air fares. Airlines sometimes refer to these areas as TC (Tariff Conference), TC1 (for Area1), TC2 (for Area2) and TC3 (for Area3).

Under each Area there are smaller ‘sub-areas’ or ‘regions’ which, in the IATA context, may have a different meaning from that generally implied by the geographical term.

Area 1 is composed of the whole of the Western Hemisphere.Area 2 is Europe, Middle East and Africa.Area 3 is composed of the whole of Asia and the neighboring islands (with the exception of the part included in TC2); Australia, New Zealand and neighboring islands and also the Pacific Islands (except those included in TC1).

1.For travel between two or more Tariff Conference Areas, the carrier performing carriage on the first sector that crosses from one area to another on that checked portion determines the baggage rule.

2.For travel between Tariff Conference Sub-areas, the carrier performing carriage on the first sector that crosses from one sub-area to another on that checked portion determines the baggage rule.

3.For travel within a Tariff Conference Sub-area, the carrier performing carriage on the first international sector on that checked portion determines the baggage rule.

4.For travel within a single country, the carrier performing on the first Operating Carrier on the checked portion determines the baggage rule.

Note: Effective 01OCT14, if your travel involved a so called code shared flights, the carrier performing as the Marketing Carrier of the baggage checked portion determines the baggage rule, unless carrier publishes a rule stipulating that it will be the Operating Carrier.

Travel to/from the USA

In general, for passengers whose ultimate ticketed origin or destination is the United States and/or its territories, the baggage provisions selected at the beginning of the itinerary shall apply throughout the journey, regardless of stopovers.

If THAI baggage rule applies on your journey to the United States/US Territories, it is also THAI baggage rule applies on the return though you makes a stopover en-route.

In case of code-share flights that include a point in the United States/US Territories, the carrier performing as the marketing carrier determines the baggage rule.

If your journey involves multiple airline partners, please be aware that baggage rules may vary. The baggage rules that apply for your journey may be those of our partner airlines. In some cases, they may apply their own baggage rule regardless of the code-share rules and rules for both outbound and inbound portion of travel. You may be charged for check-baggage fee if your journey originates in the United States/US Territories. Please contact their ticketing/reservation agents and/or read more about their baggage allowance and fee policies through their websites for further advice.

Determination Related to Interline Baggage Rules for CanadaThe purpose of this determination is to establish the approach to interline baggage rule that air carriers should apply for tickets purchased on and after April 1, 2015, when participating in an interline itinerary issued on a single ticket, where the origin or ultimate destination is a point in Canada.

Guidance of Canadian Transportation Agency (CTA)The agency determines that, for international itineraries involving multiple air carriers, to and from Canada, purchased on a single ticket issued on or after April 1, 2015, carriers should:1. Apply a single set of baggage rules to the entire itinerary• When an itinerary involving multiple air carriers is purchased on a single ticket for travel to and from Canada, a single set of baggage rules should apply throughout the entire itinerary.• A single set of baggage rules will be applied throughout a passenger’s interlining itinerary issued on a single ticket where the origin or ultimate ticketed destination is a point in Canada. Regardless of stopover.• For international itineraries, including domestic segments of an international itinerary2. Disclose the applicable rules on the Itinerary Receipt or e-Ticket.For more information and industry questions will be processed through info@cta-otc.ca

1.Please contact THAI if any of the links in the Interline Partner's Website Link of Baggage Policy Table are ineffective2.As for airlines which are not listed, please check with the partner airlines directly.