“Run, save yourself! ”

The paid time off is much better than average.Casual dress code most of the timeIt's better than starving to death.

Cons

The pay is terribleNo opportunity for advancementCertain facilities managed by terrible managersOutdated management methodologiesAll 'stick', no 'carrot'.No employee career or improvement trainingEmployees treated as faceless, replaceable cogs.Short term fixes only. So much time is fighting fires, and none is spent preventing them.Annual "Merit Increases" are pegged to a facility average (3.0) so there is no ability to be rewarded for performing well.Some facility managers skew reviews down, apparently believing that there is no such thing as a 5 and that 4 would be something like curing cancer (on a 1-5 scale).Concept of employee freedom foreign to facility management.No communication between facilities. Different departments rarely know what the other is doing.Unreasonable, sometimes mathmatically impossible goals/deadlines/service levels.A strong tendency towards presenting good metrics, instead of actually doing things right.Poorly designed/engineered facilities.Management makes promises it either can't or doesn't intend to deliver.Due, in part, to directives and culture from WK Intl, it is incredibly hard to increase headcount, even when all evidence indicates that a group is very understaffed.Little investment in future.

Advice to ManagementAdvice

Insure that those running facilities have not set up their own kingdoms. Review, holistically, pay scales, job requirements, and such. Come to an understanding that there are deep problems within the organization and that it will take time and money to correct them. Invest in long term solutions, not quick fixes.

Benefits – GreatPTO – More than other companiesPaid Company Holidays – More than other companiesCompany Discounts

Cons

Management is unresponsiveVery little positive reinforcementLack of infrastructure (the left hand never knows what the right hand is doing)False hope from upper management for a better workplace environmentMeaningless surveys (you receive a survey, complete a survey, have a town hall and it is all “just talk” or an idea with no follow through)Ideas are never properly communicated

Advice to ManagementAdvice

Listen to the employees or trends. If an office has a lot of resignations then ask why. Employees resigned due to current management (my guess is they are still there and they were never dealt with) and salary (do the new replacement employees make more? a lot more? are they worth it????) .

Some hardworking, well intentioned people at mid, lower levels. Commute is OK if the office is nearby.

Cons

Sr. management has shown little vision or results in running the business. One of the larger divisions (which includes PCi) is run by an entrepreneur who build a $35 million rev business, sold it to WK big $, and then stayed on to run the business. He was promoted to run other businesses, which is a joke. He has no feel into the other business units, manages by intimidation because he fires people on a whim if they disagree with him on points. He keeps a small team of loyal people around him who 'yes' him to death, and tell him he is the greatest. He has never run a business other than his own since he left business school, and it shows. Most people ask why he hasn't taken his money and left, but he probably stays on because he makes more than anyone else would surely pay him. His HR 'business partner' team is a joke, mainly interested in making sure they avoid lawsuits from disgruntled and poorly treated former employees.