Any cancellations to the order shall be made before 48 hours of the intended day of visit to claim refund of the paid amount. Refund amount will be credited in your account within 8-15 days.
Please review the following refund request guidelines:

1) 50% amount will be refunded if cancellation is done before 15 days of the intended day of visit.
2) 25% amount will be refunded if cancellation is done between 15 days and 48 hours before the intended day of visit.
3) Ordinary camera and video camera amount cannot be claimed for refund.
4) Entrance Fee will be deducted from all users irrespective of day limitations.
5) Our team will evaluate if an order qualifies for a refund and the decision of our management will be final. The refund amount in no circumstances can exceed the amount paid by customer, we are not liable for any loss or claim beyond the amount actually paid by customer.

If you have any questions/comments about our Cancellation And Refund Policy, please email us at eravikulamnationalparkmunnar@gmail.com