evaluate NetTV time for ready to use

Hi everybody,

since NetTV takes very long between selection of NetTV in home menu until NetTV is ready to use I start this poll to evaluate whats the user experience. Plead give your perception and vote between "1 the time that NetTV needs to start is perfect" and "5 the time that NetTV need to start sucks".

Nice initiative of the poll. It really takes a long time before you can use Net TV after you turn on your TV. I have to be very patient before I can use the services.

In most of the times: when I start Net TV it often says >> Philips Server not available. Try (later) again. Or another famous message is: Net TV is not available. Please switch on/off your TV.

After 4 or 5 times, my TV succeeds in the login process and then I will be able to use it. This should be improved!

Moreover, there is an frustrating delay due to the advertisment at the right corner. advertisements at the right corner.

Originally Posted by bta

Hi everybody,

since NetTV takes very long between selection of NetTV in home menu until NetTV is ready to use I start this poll to evaluate whats the user experience. Plead give your perception and vote between "1 the time that NetTV needs to start is perfect" and "5 the time that NetTV need to start sucks".

I experience the same. Sometimes it does not start. Since I have read Toengels post and story about the never ending step 3 screen when looging in after turnin on the TV, I also think about contacting support to solve this.

just one question, before I fill in this poll: is it about the time it takes, after turning the tv on, before you can enter NetTV for the first time (i.e. including logging in)?... Or is it just about the time between pushing the NetTV button in the Home menu and the appearance of the apps (this could be hours after turning the tv on)?...

just one question, before I fill in this poll: is it about the time it takes, after turning the tv on, before you can enter NetTV for the first time (i.e. including logging in)?... Or is it just about the time between pushing the NetTV button in the Home menu and the appearance of the apps (this could be hours after turning the tv on)?...

Freddy

Its the Second Version.
It is well knowen in this Forum that it takes minutes After turning on until all processes are startet. So you should wait 5 minutes after turning on and your first log in to NetTV. Otherwise you get errors like Server Not avialable.

The poll is due to the fact that loading NetTv and the advertising takes much to Long since Portal 2.6.
This behaviour is better once you have NetTv on and restart it without switching the tv into standby.

Hi,
I have the same experience. Very often the connection failed, than you have to turn the TV on and off. NetTV also often ask me to register again although i did that a several times or just jump that position. Since SW 140.037 the TV often crashes when you use DLNA sharing with e.g. iMediashare and only a black screen is left.

The poll is due to the fact that loading NetTv and the advertising takes much to Long since Portal 2.6.
This behaviour is better once you have NetTv on and restart it without switching the tv into standby.

In that case... I just entered my experience as "is perfect". Yes, that one's mine...

But let me explain that a bit... I think it would be a good idea to add some information, so that Philips may get an idea of when and where the problems arise. So here is my list of facts:

Moreover, there is an frustrating delay due to the advertisment at the right corner.

100% agree ! Philips should remove that advertisement, most importantly for the sake of speed. Nowadays I even sometimes see a Philips hotel questionaire or something that's popping up in that lower right corner

I iniate this poll, but advertisement is a way to earn mony with NetTV and this is ok for me. But if the customers get more and more rid of NetTV due to the long lasting loading procedure which company will ever pay for ad on NetTV?

BTW: I participate to the hotel questionaire and wehne I find NetTV in my next hotel room it feels more like home *g*.

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