Bala Adhethan

said
about 1 month ago

Hey Saulo

Thanks for posting!

Dunning for invoices would work only when auto-collection is turned on. For the subscription that you've shared with us, it looks like auto-collection is turned off which is why dunning didn't kick in.

Auto-collection can be controlled at both the subscription and customer level. This comes in handy when a customer has multiple subscriptions and you would like to automatically collect payments only for specific subscriptions.

Note: Auto-collection would be turned on automatically if a payment method is added.