IMPORTANT: Prior to running a test purchase, visit your MemberMouse site in the same browser you're going to run the test in and make sure that you're not logged in as an administrator. If you are, log out before to continuing.

Enter an email address that is not currently associated with a WordPress user or a MemberMouse member on your site.

Copy and paste the test credit card information into the appropriate fields.

Click the button.

On the following page click the Complete Your Order button.

Following this you should be redirected to the confirmation on your MemberMouse site. If you're not redirected to the MemberMouse confirmation page or you see a MemberMouse error page, see our troubleshooting section for help.

Log into your WordPress backend and go to MemberMouse > Manage Members screen. Assuming that the email address you used to place the order wasn't already associated with a existing member, you should see a new account created with the appropriate access rights. If you don't see this account or it doesn't have the correct membership level or bundle applied to the account, see our troubleshooting section for help.

Q: I'm not redirected to the MemberMouse confirmation page following a purchase in ClickBank

A: This could be for a number of reasons:

Make sure that you've configured the confirmation page URL properly for the product you're purchasing in ClickBank. Follow the steps in this article to configure the confirmation page URL.

Make sure that you've configured the instant notification URL properly in ClickBank. Confirm that the secret key and URL are correct and that the IPN version is set to 2.1. Follow the steps in this article to check your instant notification configuration.

Make sure that the ClickBank product you're attempting to purchase is mapped to a MemberMouse product. Follow the steps in this article to check your product mappings.

Make sure that you're not logged in as the administrator to your MemberMouse site. If you're logged in, you will be sent to the MemberMouse error page instead of the confirmation page. To fix this, just make sure that you're not logged in before making a test purchase in ClickBank.

Q: After making a purchase in ClickBank I'm not seeing an account being created in MemberMouse or the account is created but not with the correct access rights

A: This could be for a few reasons:

Make sure that the email address you're entering into the ClickBank checkout form isn't associated with an existing WordPress user or a MemberMouse member.

Make sure that you've configured the instant notification URL properly in ClickBank. Confirm that the secret key and URL are correct and that the IPN version is set to 2.1. Follow the steps in this article to check your instant notification configuration.

Make sure that the ClickBank product you're attempting to purchase is mapped to a MemberMouse product. Follow the steps in this article to check your product mappings.