Customer ratings & reviews

Did not work at all

Posted 10 months ago

Jeff

Verified Purchase

Member

I purchased the 4G version for multiple Cellphones for my semi truck and it did not work at all whatsoever.I set it up verbatim as the instructions said and could not get it to do anything for boosting the signal at all. I called the company they were very cool and sent me a magnetic window antenna holder for free no charge for anything and well I waited I bought a difference mount that I can hook to my CBN Tenna which would ground it because they said that was the problem was I was not getting a ground on it. Set the magnetic antenna and that still did not work at all whatsoever I had all green lights saying that it should be boosting my signal and it still did nothing. The magnetic window mount came in I was thinking it’s going to finally work hooked it up nothing still did not boost the signal at all whatsoever and I used several different programs to check to see if it was boosting the signal and It’s still did absolutely nothing. So I took the fifth 4-m model back in. I believe that was the model number of it. Anyway I up purchased the extreme model which was supposedly supposed to boost it even better look that up and still did absolutely nothing it didn’t boost my signal at all whatsoever anywhere and I drive semi like I said and I tried all the way from Michigan to Georgia where I ended up finding a Best Buy to finally return it because I could not get it to do anything. The company was great they tried going through everything they thought that could affect it to make it not work and they ran out of ideas and actually told me to go ahead and just return it to Best Buy they were stumped as was I. Driving semi I look so forward to having that signal being busted because I have sprint and unfortunately sprint signal sucks in a lot of areas so reading back on it it said that it would boost your signal so like if you had one bar it would bump it up and then there’s The DB number and it absolutely didn’t raise that not one bit. So I don’t understand why it would not work I was very bummed considering the first one was over $400. I returned that one tried the extreme model which was supposed to give you even better signal stronger signal that one did not work at all whatsoever And out the door that one was like $540. So product wise I was very bummed to say the least but the company itself was outstanding you talk to a human they answered the phone within 2 to 3 rings and they did everything they could possibly do to try and figure out what the issue was to no avail unfortunately.

No, I would not recommend this to a friend

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Itsforwork

Verified Purchase

Member

Rating: 3 out of 5 stars

3

Great for more than one person

Posted 2 months ago

Itsforwork

Verified Purchase

Member

I can say I have owned this and also the sleek hand cradle. I think I should of stuck with the sleek cradle even thought they say the signal boost was less and for one person use. However the cradle to me in my opinion was gave me better boost for my phone and also wifi signal as well even when it wasn’t turned on. With this one it must be turned on and doesn’t help with wifi signal. The people who ride in my car do say it improves their signal which were att and t mobile. So if you only need it for yourself I would go with the cradle but if you want to share it with other people this is a good option. I have used this in the town of Groveland 24 miles from Yosemite and I get 1 to 2 bars when without it I would have no signal on att. Greeley Hill sorry doesn’t work. Smith station is spotty.

I would recommend this to a friend

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1001dirtyqtips

Verified Purchase

Elite Plus Member

Rating: 4 out of 5 stars

4

It works-ish

Posted 1 year ago

1001dirtyqtips

Verified Purchase

Elite Plus Member

First you must understand that the little bars on your phone are a guide, not a gauge. With iPhones you can look up online to get a true signal strength meter in place of the bars really easy. I tested it many times, turning it on and off in different areas. You can expect about 10% gain, sometimes less if the signal it's trying to amp is very poor. Now 10% may not sound like much but it can be enough difference as to if you can surf the internet or not. It did take my phone from analog back to 4g service a few times which is priceless at times. It will not take you from 1 bar to 4. Honestly if you don't have a meter you may not even see it increase a single bar, but it's working and will increase around 10% as I tested.

I would recommend this to a friend

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Rdoan

Member

Rating: 5 out of 5 stars

5

Works like a charm

Posted 2 years ago

Rdoan

Member

I am a full time RV'er. I purchased this booster due to poor signals in remote places where I travel. I initially had problems but tech support bent over backwards to ensure that I was satisfied with the booster. I did replace the outside antenna with #311125 800/1900 which did the trick. In the area where I was getting 1 to 2 bars of 3g, with the booster I now get 4 bars of 4g. I am very pleased with my purchase and a big thank you to Weboost tech support.

I would recommend this to a friend

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Mareng

Verified Purchase

Elite Plus Member

Rating: 4 out of 5 stars

4

Cell Booster for Mobile Phone in vehicle use.

Posted 1 year ago

Mareng

Verified Purchase

Elite Plus Member

Purchased the WeBoost 4GM to use at work and in my personal vehicle.
Have been using for over a month. I am an Merchant Mariner and needed something to give me better reception while we are at anchor or uw along the coast. Also figured to set up in the car when I am home.
The unit works fine with the external antennae provided, I will look into purchasing an upgrade and also one for the inside to provide better coverage while I am in my stateroom. Best Buy had a deal going at the time of purchase as these units are not cheap.

I would recommend this to a friend

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Micah

Verified Purchase

Member

Rating: 4 out of 5 stars

4

Great for travel

Posted 3 months ago

Micah

Verified Purchase

Member

Bought this to boost the cell signal in my car. I travel to remote locations in Montana, and where there was little to no signal this booster would give me signal. In good coverage areas it doubles my download, and upload speeds, and in week signal areas it will give me at least 1 bar LTE, from 1x signals. All in all very pleased with the performance of this booster.

I would recommend this to a friend

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pcs2004

Rating: 4 out of 5 stars

4

works great in West Texas.

Posted 2 years ago

pcs2004

I hooked it up in a spot where I no bars, to on occasion one bar of service. As soon as I installed it, I had instant service. Only issue is the product gets EXTREMELY hot. It says to install under seat, I do not advise this. I am going to contact them to ask what step to take in regards to this issue. Other than that, it works better than I could have imagined.

I would recommend this to a friend

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Brand response

weBoost Customer Support

2 years ago

Thank you for writing the review. I am happy to see that you are pleased with the boost provided with the unit. We are happy to answer any questions you have, and assess the heat. Heat can be normal in most situations as the connector sites can reach up to 150 degrees, but we always want to work with you directly if you are ever concerned about the heat. You are welcome to reach us here through our online support center:

http://support.weboost.com/hc/en-us

loricofne

Verified Purchase

Elite Member

Rating: 5 out of 5 stars

5

Weboost Customer Service is awesome!

Posted 9 months ago

loricofne

Verified Purchase

Elite Member

This WeBoost significantly boosts my signal used alone. I am still working on the right balance to improve speed and signal without interference of other items in my home network. WeBoost customer service is OUTSTANDING in helping. They have sent me different cables, antennas etc to try. HIGHLY recommend them based on this support.

I would recommend this to a friend

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techie

Verified Purchase

Member

Rating: 5 out of 5 stars

5

Boosts cell signal

Posted 1 year ago

techie

Verified Purchase

Member

This booster allows us to be able to use our cell phones around our cabin in rural Ohio. We are very please with the booster. My husband uses it in his work truck also. Many areas where we live, work and travel have spotty or no service thus making it difficult to get help if we experience a car breakdown or health emergency.

I would recommend this to a friend

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WALLEYECHASER

Rating: 1 out of 5 stars

1

Doesn't work like they advertise.

Posted 1 year ago

WALLEYECHASER

The weboost 4G-M is a GREAT PAPER weight. That's about all its good for. Don't waste your money. Weboost claims you will increase your signal. Mine actually decreased. I talked to support and they said they couldn't gurantee better reception. What good is this piece of S**T? Enough venting. This paper weight is going back to Best Buy.

No, I would not recommend this to a friend

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Brand response

weBoost Customer Support

1 year ago

Thank you for taking the time to write a review. We are sorry to see that the booster didn't work for your situation, and that you didn't have a better experience. We strive to provide the best support for our customers, and want to ensure you receive that. Please reach out to us, so we can determine if there is a better solution to fit your needs. You can reach us here:

http://support.weboost.com/hc/en-us/requests/new

Carlos

Verified Purchase

Elite Plus Member

Rating: 2 out of 5 stars

2

Did Not Meet Expectations

Posted 2 years ago

Carlos

Verified Purchase

Elite Plus Member

I bought this because I now have to communicate on my cell phone with clients and I was losing connection and dropping calls in the middle of conversations. I thought this booster would help but it did not. It only boosted my signal strength slightly (from -100 to -90) and I continued to drop calls. I will be returning it.

No, I would not recommend this to a friend

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Brand response

weBoost Customer Support

2 years ago

Thank you for your honest review. We are sorry to see that the Drive 4G-M did not work for your application. As long as the external antenna is installed in an area where you can make and keep calls, the booster should help. We would like to work directly with you to help determine why you were losing connectivity, and to see if there is anything we can do to improve your signal boost. You can reach us directly, here:

http://support.weboost.com/hc/en-us/requests/new

lion2678

Verified Purchase

Member

Rating: 5 out of 5 stars

5

Good stuff

Posted 4 months ago

lion2678

Verified Purchase

Member

Good stuff for boosting cellular signal in bad reception areas especially for someone who needs internet always on his iPhone like Uber drivers or forex or stocks day traders ets....

I would recommend this to a friend

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Ukurip

Verified Purchase

Elite Member

Rating: 5 out of 5 stars

5

Decent booster

Posted 1 year ago

Ukurip

Verified Purchase

Elite Member

i work in the oilfield and reception is a must. This booster amplifies the signal enough that where a dead spot usually is I get at least 2 bars and communication is more than decent. I'm a serious dead zone this signal booster is pretty much dead as well. Perfect product for me tho

I would recommend this to a friend

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kmac1967

Verified Purchase

Elite Member

Rating: 2 out of 5 stars

2

Inconsistent

Posted 11 months ago

kmac1967

Verified Purchase

Elite Member

not happy with performance. I can be sitting in area and getting decent signal (-84 dB) then suddenly it drops to -120 dB. Still drop a ton of calls in same places that drop when I didn't have this. So net effect is not good...hasn't really helped at all.

No, I would not recommend this to a friend

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Sadie

Verified Purchase

Member

Rating: 1 out of 5 stars

1

Did not improve my signal at all.

Posted 2 months ago

Sadie

Verified Purchase

Member

Wasted money and time ended up returning to store. The weboost showed full service but it did not improve the reception on the phone at all. Best Buy was awesome returned my money without question.

No, I would not recommend this to a friend

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Dusty

Verified Purchase

Member

Rating: 5 out of 5 stars

5

Ready to use in 5 minutes

Posted 5 months ago

Dusty

Verified Purchase

Member

It was very quick and easy to set up. All the bars came up on the phone. This is my first day so we will see. But nice first impression! On the job at least 10 miles away from a very small town. Its like a desert.

I would recommend this to a friend

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Yohnson

Verified Purchase

Elite Plus Member

Rating: 5 out of 5 stars

5

Made the difference

Posted 3 years ago

Yohnson

Verified Purchase

Elite Plus Member

Purchased this booster because I often travel across Michigans upper peninsula and would regularly have poor or no reception there. Since purchasing this booster I have very few spots where I have no signal

I would recommend this to a friend

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del1166

Verified Purchase

Elite Member

Rating: 2 out of 5 stars

2

I have had better luck with the single booster.

Posted 2 years ago

del1166

Verified Purchase

Elite Member

I have had a single booster for a while and I think that it works much better. I had it professionally installed and it doesn't seem to work very good if at all. I went past the point of just returning it to the store so I think I'm pretty much stuck with it.

No, I would not recommend this to a friend

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Brand response

weBoost Customer Support

2 years ago

Thank you for taking the time to review the product. I am sorry you are having issues with the booster. We would like to help you troubleshoot the booster and get some more information on the installation. If you would like to reach out to me I can be reached here:&nbsphttp://support.weboost.com/hc/en-us/requests/new

Poppop45gk

Verified Purchase

Member

Rating: 5 out of 5 stars

5

Great booster for my work

Posted 3 months ago

Poppop45gk

Verified Purchase

Member

My job takes me many places. And right now it is in remote mountains. So far I have not been without phone service. Thanks so much.

I would recommend this to a friend

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kkp1951

Verified Purchase

Member

Rating: 5 out of 5 stars

5

Excellent device

Posted 1 year ago

kkp1951

Verified Purchase

Member

I run a small business from my home, so when I travel, I have to continue to conduct business. The Signal Booster helped me to conduct business on my Surface Computer and my phone in areas that had little or no signal without the booster.