How The Rental Process Works

1. Rent

Look over our website to find the knee walker that fits your lifestyle best. Our
product pages are packed with key information, and our comparison chart highlights the
differences between every available knee scooter. Since knee walkers are the entire focus
of our business, we know all the ins and outs of each model. We love to be there for
people as a resource for advice & guidance. If we can help in any way, please call us at
1(866) 223-0825. You can rent your knee walker through our secure site, or by calling us
to process your order for you.

2. Receive

We know regaining your mobility fast is very important, which is why we offer
same day shipping. If you place your order before 3:00PM Eastern time on Monday - Friday,
your knee walker will be shipped out on the very same day. We have offices on the east
and west coast to ensure your knee walker arrives as quickly as possible. You can check
transit time on our product pages, or give us a call and we’ll look it up for you. 1(866) 223-0825.

3. Ride

You can keep your knee walker for as long as you’d like. If you pass your rental end date, we will put you on our 4 week system at our regular rates so you can focus on recovering. We check the tracking number on the return-shipping label sent with your rental packet prior to billing to see if the knee walker is back in FedEx's possession. This process ensures you are not billed for any excess time.

4. Return

When you've recovered, place your knee walker in the box you received it in,
and attach the included shipping label to the outside of the box. Drop it off at your closest
FedEx location, or call us to request a pickup at your home or office. *We pass along the
$13 fee that FedEx charges us for their pickup service.