1&period;Sides and protective foam corner on 8 angles against the products&comma; outside with 5-ply carton&period; 2&period;Packing for fragile products&colon; protective foam against the products&comma; outside carton reinforced by wood frame when available

MOQ&colon;

30 sets

Load quantity&colon;

40'HQ&colon;500 sets

Delivery time&colon;

1&period;10-15days for sample2&period;30-40days

Payment Terms&colon;

T&sol;T&comma;L&sol;C

OEM&sol;ODM

Available

Warranty

5 Years

F A QQ&colon;What's the after sales policy of Holley&quest;A&colon;Holley warrants that main parts of new massage bathtubs&comma; bathroom furniture and steam rooms&comma; such as acrylic body&comma; faucet&sol;taps&comma; computerized control unit&comma; TV&comma; pumps&comma; basin&comma; LED lamp&comma; hinge&comma; rail&comma; and handles&comma; aluminum profiles&comma; steamers&comma; to be free from identified quality problems for a period of 24 months dating from the shipment date as commercial invoice shows&period; Besides&comma; Holley also gives a certain discount on vulnerable and consumable parts as a way of after-sales subsidies when our customers purchase new massage bathtubs and steam rooms&period; As for the common bathtubs&comma; shower rooms&comma; ceramic wares&comma; cabinets and other accessories&comma; Holley give those products a warranty period f eighteen months dating from the commercial invoice shows&period; Holley also provides free and in time technical support for every user&period;

Q&colon;How is the safety performance of Holley's products&quest;A&colon;Holley's researchers and technicians thoughtfully take it into consideration when they develop new products&period; Firstly&comma; as far as the partial components are concerned&comma; the output voltage of all electrical parts is at a safe degree of 12V&comma; but not at a risky level of 220V&period; Besides&comma; many intelligent and sensitive parts used on our products&comma; such as the water level detector&comma; temperature sensor&comma; thermostatic device and alarm system&comma; etc&comma; considerately enable you to enjoy fun of massage and shower totally relaxed&period; Secondly&comma; as far as the safety tests are concerned&comma; our products proudly passed the testing report of EN12764&comma; EN14428&comma; EN15200&comma; EMC&comma; and LVD&period; We also smoothly acquired the CE certificate&comma; ETL certificate and ISO9001&colon;2000 verification&period; Those certificates and testing reports&comma; on one aspect&comma; embody the high safety levels of Holley products&period;

Q&colon;What are the possible causes of leaking problem on faucets&quest;A&colon;There are mainly three possible causes&period; One is the bad water quality&period; Too many impurities will block the cartridge of faucets&period; The second cause is that ceramic core of faucet is damaged somehow&period; The third cause is the incorrect installation of faucets&period; It is advised to check the above possible causes when you encounter the leaking problem&period;

Q&colon;Why is sometimes water hard to come into water tank and flush&quest;A&colon;Three causes may lead to this problem&period; Firstly&comma; the water inlet switch is not turned on&period; Secondly&comma; the float of inlet valve is stuck&period; Thirdly&comma; the filter net is blocked&period; Please check the above factors one by one and find ways to solve it&period;

Q&colon;Sometimes&comma; there is a small amount of water coming out from waterfall or sprinkler&comma; how to solve it&quest;A&colon;Probably the one-way valve controlling the shower and waterfall is damaged&period; Replace it with a new one&comma; water leaks no more&period;

Q&colon;How does the pipeline-washing function work&quest;A&colon;The complicated structure of tubs makes it very difficult to clean pipes and pumps manually&period; Holley considers of this and firstly applied the pipeline-washing function on massage bathtubs&period; After enjoying the massage&comma; please switch to pipeline-washing on conversational switch&comma; then the water will come into different pipes and wash them automatically&period; This function could effectively remove the dirt and dust inside pipes&comma; avoiding the bacteria growing&period;

Q&colon;Sometime the control panel of steam room displays E1&comma; E2&comma; E3&comma; and E5&period; What do they tell&quest;A&colon;Functions&comma; such as hand shower&comma; overhead shower&comma; backside sprayer and steamer&comma; are intelligently controlled by the electrical cabinet used&period; If there is any failure or problem on above functions&comma; the cabinet will diagnose it and show it on control panel&period; Every "E" error stands for a given function-failure coming from different parts&period; Please refer to Trouble and Shooting in user manuals and repair respectively&period;

Q&colon;Is the acrylic body of bathtub too thin to get damaged easily&quest;A&colon;No&comma; definitely not&period; Holley purchases high quality materials from one of the best acrylic supplier in China&period; The acrylic we are using is 4mm in thickness&comma; after coated and fixed by glass fibers&comma; the thickness is about 6mm in average&period; It is even 6-8mm in thickness in some places such as the tub edges and bottom&period; What's more&comma; the unique physical features make the acrylic material possibly enduring high temperature and wearing&period; If well maintained&comma; the acrylic tub could get an expectancy of above 15 years&period;

Q&colon;What is intelligent water-control on massage bathtubs&quest;A&colon;The intelligent water-control is accomplished by a tiny sensitive metal probe on tub&period; When water in tub reaches the probe level&comma; the water pump will start to work and if water exceeds the probe level&comma; the waterfall will stop water inlet&period; The water pump doesn't start to work unless water reaches or exceeds the probe level&period; In brief&comma; the intelligent water control is aiming to protect the water pump from working overheated and keep you out of the worry that water may overflow outside the bathtub&period;