Blog & News

A brand new year means a brand new list of conference opportunities! And with all kinds of technology advancing in the insurance world, how can you be sure which InsurTech conferences are the ones to attend?

Take a moment to reflect on the last problem you wanted to solve, issue you wanted to change or great idea you wanted to implement in your professional environment. Were you able to solve the problem? Change the issue? Implement the idea? Or did execution fail because you didn’t have time to get around to it.

This can often happen when organizations approach innovation. The concept seems like this ‘big, scary, time prolonged’ project that no one has time for. BUT it doesn’t have to be. And our recent 2-day innovation sprint in Munich, Germany can prove it.

Blockchain has been all the buzz and last week, Cookhouse Lab kicked off our second project in our Blockchain series. During this four week sprint, the project will delve into group benefit coordination to produce a prototype using Blockchain technology to improve the coordination of benefits process.

Amongst the hottest innovation trends today, Blockchain is often mentioned. Although Blockchain is often just associated with cryptocurrencies like Bitcoin, this technology has enormous potential to impact the future customer experience. From our first collaborative Blockchain project, we've learned that countless insurance use cases are ripe for exploration. These use cases span from back office improvements, fraud detection, to positively impacting the role of insurance from the consumer's perspective.

Let's take a moment and think about what the future of insurance will look like once Blockchain is widely used and implemented.

Cookhouse Lab had the pleasure of hosting the BOTFriends teamearlier this month as Cookhouse embarked on its first chatbot project. While they were in town, we had the opportunity to sit down with the team to learn more about their story and their thoughts on chatbots, innovation, and the future. Read more on our Q&A session below:

Artificial intelligence (AI) dates back to the year 1950, when Alan Turing developed the Turing test to evaluate a machine’s ability to exhibit intelligent behaviour that could be equivalated to those of humans. Since then, the field has exploded.

In businesses today, AI can be found in many forms including intelligent conversational chatbots. These bots are becoming increasingly popular, with over 30,000 chatbots (as of 2016) existing on various messaging interfaces. These chatbots cater to an audience of 4.1 billion users, most of whom are on these platforms every day.