Services

Policies of Helena Hotel

Check-in

Check-out

Cancellation & Prepayment

Cancellation and prepayment policies are per room. Please check the room description and policies.

Charges

Prices are per room and include all taxes and charges, unless otherwise specified. The price may not include the city tax.

Surcharges, extra guest charges, and supplements may be charged by the hotel upon check-in or check-out. Amounts displayed have been converted from the local currency and may vary in accordance with currency fluctuations at the time your credit card is being charged by the hotel.

Accepted payments

Cash, Diners Club, MasterCard/Maestro, Visa/Visa Electron

Special requests

Special requests are subject to availability upon check-in and additional charges may apply.
Special requests cannot be guaranteed by the hotel.

* All information has been provided by Helena Hotel and not by Guestus.

How to book

Guestus doesn't charge any commission for your reservation.
Your card will only be used as a guarantee, it will not be debited in any circumstances by Guestus.
Your reservation will be confirmed instantly. You will receive an email with the confirmation and
all needed details of the hotel (email, address, phone number). All this information is available
at anytime also on 'My Booking' section.

You will pay at the hotel, by cash or credit card, in the local currency.
Only for rooms marked as "Prepaid/Non Refundable" your card will be debited immediately by the hotel.