In the various intranet and social technology conferences I have spoken at this year, I have been surprised by the limited scope and mandate of intranet manager and Enterprise Social Network (ESN) community manager roles in some organisations. In many cases, the role...

I have enjoyed meeting many intranet and ESN professionals recently at conferences and company workshops. Having worked hard to establish these platforms in their organisations, they now face the challenge of transitioning from running a unified system that was...

This post was updated 08/11/16 Leadership involvement is an effective way of encouraging employees to adopt social collaboration platforms and ESNs, but it also risks reinforcing some of the mindset and behaviours that these projects are trying to overcome. Too often,...

This post was updated 08.11.16 I’ve previously written on the characteristics of mature approaches to enterprise social networks – those that we see driving real transformation in business. But to reach these levels of transformation, companies have to...

Interesting things we have found this week about building 21st Century business Want receive our linklog in your email? Please sign up here ORGANISATIONS Buffer’s new organisational structure and guiding principles for its operating model....

The E2.0 Summit in Paris last week was a great chance to catch up with what leading companies are doing to take forward their E2.0 and social business efforts beyond technology adoption and towards Digital Transformation of their...

Interesting things we have found this week about building 21st Century business Want receive our linklog in your email? Please sign up here SOCIETY Technology empowered movements and what new power looks like (video). This piece in HBR...