FOIA stands for Freedom of Information Act. FOIA establishes a citizen's legal right to access government records and information upon request. FOIA responses and information are freely available (within set guidelines) but they are not free to obtain; usually, you must pay for the costs of finding, processing, copying and mailing the requested material.

Between 5 and 15 days on average. The statute allows 5 working-days for the City to respond to a FOIA request. An extension of an additional 10 days is allowed under the statute, including if the request requires the City of Lansing to search for, collect, examine, or review a voluminous amount of separate and distinct public records, or to collect the public records from numerous offices, facilities or establishments located apart from this office.

Costs vary depending on the quantity and complexity of the documents request. The Act allows the City of Lansing to charge for the labor of finding, compiling and reviewing the records. Charges are based not on the highest paid FOIA responder in the office, but on the lowest. If the charge is expected to exceed $50, a letter of notification is sent to the requestor asking for a deposit before proceeding with copying.