F.A.Q.

Frequently Asked Questions

Q: I see Empire Zero is now Natural Upcycling? How do I contact you now?

A: We are in the process of transitioning websites, but our contact # is 585.584.3124 should you have any questions or concerns. All customers have been contacted and that transition was fairly seamless over the course of Summer 2017. For more information, please visit Natural Upcycling's website at naturalupcycling.com.

Please recycle plastics, metal, and glass, and leave out hygiene products and human and pet waste. If you have any specific questions please let us know!

Q: Do you serve offices, cafes or restaurants?

A: Yes! Natural Upcycling services commercial locations throughout the Capital Region and Berkshire County. See more about our commercial program here and be sure to check out our compost partners here.

Natural Upcycling

Natural Upcycling East (formerly Empire Zero LLC) is a food waste recycling company servicing regions in the Northeastern United States. We pick up food waste, organics and compostable material and in 32 or 64- gallon totes or 5-gallon buckets and bring them to local compost facilities and anaerobic digesters. Natural Upcycling East then can sell back the compost that your household, business or institution helped make. Natural Upcycling East sells compostable bags, food waste receptacles, composting and food waste hauling equipment. Natural Upcycling East is a resource for information about composting, food waste recycling and management, and zero waste. Natural Upcycling East currently offers its services to Albany, Bethlehem, East Greenbush, Schodack, Guilderland, Schenectady, Colonie, Troy, Cohoes, Clifton Park, Ballston Spa, and Saratoga Springs. Natural Upcycling East's commercial services cover the Capital Region and Hudson Valley of New York, Western Massachusetts (including Berkshire County and Pioneer Valley), and Western Connecticut.