Privacy Policy

Privacy Policy

PERSONAL DATA PROTECTION POLICY

1. Data controller and representativeThrough its website, Mellifora implements the processing of personal data listed below. Gregoris Kaliomiros (This email address is being protected from spambots. You need JavaScript enabled to view it.) is the appointed representative of Mellifora in the EU according to Regulation 2016/679 on the protection of individuals with regard to the processing of personal data ("GDPR").

Please read the following privacy policy regarding the processing of personal data by Mellifora, in accordance with the GDPR.

When the User visits our Site or purchases a Mellifora product through the Site, Mellifora applies the processing of personal data as follows:

2.1.1 Collection of personal data

With respect to this processing, Mellifora collects the following personal data through the collection forms in the ordering process or other procedures.

- Name;- Gender.- Age.- Email adress;- Address;- Country?- Postcodes;- Phone number;- Order information such as the products you buy, the date and amount of the order.- Information we receive from your visit to our websites. We collect information about how you visit our sites (including the site that led you to a Mellifora site, search terms entered into a search engine that led you to a Mellifora site).

2.1.2 Purpose and legal basis of the processing

Mellifora uses the information we collect about you in order to provide the User with the ordered products.

2.1.3 Recipients of personal data

We will not pass on your personal data to any company without your consent, except for those directly involved in the processing of your order (such as payments, postal mail companies, e-mail servers, etc.). Especially the e-mail address can be used in Mellifora's newsletter list. You can unsubscribe at any time by clicking on the unsubscribe link.

In addition, Mellifora may disclose the user's personal data to any successors or replacements of all or part of their respective Mellifora businesses.

2.1.4 Transfer of personal data

Collected personal data may be transferred from Mellifora to recipients outside the European Union

Below you will find the relevant transfer information:

- Mellifora can transfer the collected information to third-party payment processors to complete the billing process;- Mellifora may transfer the collected information to third-party e-mail delivery service providers for sending promotional messages or other marketing platforms and service providers to complete the relevant services.- Mellifora can use third-party tracking tools (such as Adwords, Google Analytics) for products and websites, this information will be stored on third-party servers. These third-party tracking tools can send the data analysis report to Mellifora for Mellifora's stated purpose.- Mellifora can store the collected information on servers leased by third-party server service providers.

2.1.5 Storage duration

Mellifora will store the collected personal data for as long as it is necessary for the right customer-company relationship. They will be deleted if requested by the user.

2.2 Processing of personal data related to commenting areas

When the User decides to comment on a Mellifora product through the Website or the Application, Mellifora applies personal data processing as follows:

2.2.1 Collection of personal data

As far as this processing is concerned, Mellifora does not collect any new data other than what you have already registered as users, but only the content of your comment.

2.2.2 Purpose and legal basis of the processing

This processing is carried out by Mellifora in order to improve its products and offer consumers and potential consumers better and more transparent information about Mellifora products. Comments and related personal data are provided by the User on a voluntary basis so that the processing of the collected personal data is based on the User's consent.Mellifora can use the comments (with the relevant information) you published for marketing purposes so that others can better understand and use our products.

2.2.3 Recipients of personal data

Mellifora will not pass on the collected personal data to third-party email providers, social media, other marketing platforms and service providers.

2.2.4 Transfer of personal data

- Mellifora will not transfer the collected data to third parties.

- Mellifora can store the collected information on servers leased by third-party server service providers.

2.2.5 Storage duration

Mellifora will store the collected personal data for the length of time the user-company relationship will require, or until their permanent deletion is requested.

2.3 Processing personal data about newsletters and emails

The User may wish to subscribe to Mellifora's newsletter in order to provide information and news about Mellifora's products. In this case, Mellifora applies the processing of personal data as follows:

2.3.1 Collection of personal data

As far as this processing is concerned, Mellifora collects only the data you have provided, such as the user's email address, name or alias, country, preferred product, and your reaction to promotional messages.

2.3.2 Purpose and legal basis of the processing

Mellifora implements the processing of personal data to provide consumers and potential consumers with information and news about Mellifora products.Subscription to Mellifora Newsletter and the related provision of personal data is voluntary, so that the processing of the collected personal data is based on the consent of the user.

2.3.3 Recipients of personal data

Mellifora can forward the collected personal data to e-mail delivery providers and other service providers, such as data analysis data providers and server providers.

2.3.4 Transfer of personal data

The collected personal data is transferred from Mellifora to recipients outside the European Union and such destinations may not have laws that protect the personal data of the User to the same extent as in the European Union.

Mellifora ensures that the personal data of the User processed by Mellifora or its suppliers and affiliates operating outside the European Union are treated safely and protected against unauthorized access, loss or destruction, unauthorized processing and any processing incompatible with the purposes specified in this privacy policy.

Below you will find the relevant transfer information:

- Mellifora may transfer the collected information to e-mail providers to send newsletters or promotional messages.- Mellifora can store the collected information on servers leased by server service providers.- Mellifora may use third-party tracking tools (such as Google Analytics) to track information about user functionality in promotional emails; this information will be stored on third-party servers. These third-party tracking tools can send the data analysis report to Mellifora for Mellifora's stated purpose.

2.3.5 Storage duration

Mellifora will store the collected personal data for 3 years from their collection or from the last contact by the User (whichever is later).At the end of this 3-year period, Mellifora may contact the User to find out whether the User wishes to continue to receive commercial information from Mellifora. In the event that Mellifora receives no positive and explicit response from the User, personal data will be erased or archived in accordance with applicable law.

2.4 Cookies and trackers

Mellifora does not place Cookies when visiting its website beyond records at eshop and Google Analytics

3. User RightsRights

Content

The right to information

The User has the right to receive clear, transparent and easily understandable information about how Mellifora collects and uses personal data. This is why Mellifora provides the User with the information of this privacy policy.

The right of access

The User has the right to access his or her personal data (if requested by Mellifora).

The Right of Correction

The User is entitled to correct his or her personal data if it is inaccurate or incomplete.

The right to delete

This allows the user to request the deletion or removal of his or her personal data if there is no reason to continue using the Mellifora site.

The right to restrict the processing

In some cases, the User has the right to "block" or suspend the further use of his or her personal data.

The right to transfer data

The User has the right to receive his or her personal data provided by Mellifora in a structured, widely used and machine readable form and has the right to transmit this data to another auditor.

The right to oppose processing

The User has the right to oppose at any time the processing of his or her personal data for reasons related to his / her particular circumstances.

The right to lodge a complaint

The User has the right to lodge a complaint about the way Mellifora handles or processes its personal data. (Responsible are the courts of Katerini).

The right to withdraw consent

If the user has given his consent to a specific processing of his personal data in Mellifora, he has the right to withdraw his consent at any time. In the event that the User does so, this does not mean that what Mellifora has done with the user's personal data with his consent to this point is illegal.

The will of the will

The User has the right to set general or special instructions for storing, deleting, and using his or her personal data after his or her death.

4. Review this privacy policy

Occasionally, we may change this privacy policy (or other privacy policy documents) so that Mellifora can use or share your personal data in a different way. If we do, the policy links to our sites (which are generally in the footer of the site) indicate that the policy has changed. For new users, the change will take effect during registration. For existing users, if the change is significant, it will come into effect 30 days after the change. We encourage you to periodically review our privacy policy for the latest information about our privacy practices.