On the bowl and the mugs there are areas where there is no glaze and there are those flea bite pin type things around it. For $425 (cost plus shipping and tax) I was kinda hoping there wouldn't be so many flaws.

That seems a bit excessive where imperfections are concerned. I know this is kinda the obvious question but did you try contacting Tiki Farm? I went back and had a good 2nd REALLY close look at mine and it was ok as well. I hope you get it resolved.
_________________-Mockingbird.