ZCL is North America’s leading manufacturer of Fiberglass Reinforced Plastic (FRP) storage solutions for the petroleum, water, and industrial corrosion industries. We pride ourselves on creating high quality, environmentally safe products for the storage and handling of fuel, water, chemicals, and other hazardous liquids.

ZCL is currently recruiting for an experienced Customer Service Assistant in Edmonton, AB. If you are a motivated worker that wants to be treated well and be part of a team – ZCL Composites is looking for you!

Responsibilities:Reporting to the Supervisor, Customer Service Canada, the Customer Service Assistant is responsible for coordinating all aspects of customer purchases from estimates to production to final delivery. This position is located at the plant level and will have direct interaction with production and shipping functions. Responsibilities include:

Ensuring efficient delivery of ZCL products and services through strong product knowledge and superior customer service

Working collaboratively with customer service, operations, and warehouse employees to ensure efficiency and effectiveness of tank shipments

Setting-up customer deliveries and communicating lead times to customers and sales representatives

Coordinating shipping activities daily with the Plant Manager or designate

Strong written and verbal communication skills and a pleasant phone manner

A good understanding of production processes including knowledge of production lifecycles

Strong organizational skills and attention to detail

Strong computer skills including Microsoft Word, Excel, and Outlook

Ability to develop positive working relationships with customers and coworkers

Knowledge of ZCL’s manufacturing process & products would be an asset

This is a full-time salaried position located in the ZCL Flex Plant at 6907 36th Street in Edmonton. This position is ideal for a candidate who is looking for a challenging career with the opportunity for advancement within the company.

To apply for this position, please email your resume and cover letter to us, making sure to state the job title in the subject line of your email. Applications will be accepted until Sunday, October 6, 2013. We thank all applicants for their interest, but only those candidates selected for an interview will be contacted.

Please visit www.zcl.com for more information about our company and our products