Business Intelligence for Hotels

Third Party Management - First Class Expertise

Our Services: State-of-the-art Business Intelligence for Hotels

The Pillar Hotels Information Technology team has worked extensively with our owners, executive leadership teams and properties to develop an expansive infrastructure to support an industry leading Business Intelligence gathering, aggregation, and dissemination process. We have identified and implemented best-in-class systems for mining data to provide historical, current and predictive views of business operations at each property, providing operations teams the necessary information to identify and act upon new opportunities and provide long-term stability for ownership.

Examples of Pillar's state-of-the-art business intelligence systems for hotels include:

IBM Cognos Based Import Program

Imports electronic feeds from hotel brands for revenue and quality data, from timekeeping and payroll systems to Smith Travel & Research

Enables custom reporting of key operating metrics in any format

Near real-time labor management and expense tracking programs are pushed automatically to hotel operators, minimizing office time at the property level