Domains

Apps 1 Click Install

Install thousands of applications with just one click from the cPanel.

Files

Edit and back up your files.

MySQL Databases

Create and manage MySQL databases from phpMyAdmin.

FAQ

Why does Neolo suit me?

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We're in the domain registration and web hosting market since 2002. We've helped more than 10.000 customers to get their ideas and businesses online. We believe in Internet as a human right. We've no support from financial or corporative groups, our main investors are our customers and we live to serve them.

Do you register domains?

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Yes. We register lots of domain extensions, some are .COM.NET .ORG .INFO .COM .BIZ .CO .WS .ONLINE .CLUB .GAT .LA .LAT .TODAY .MOBI .REVIEWS .US .ES among many others. We also accept those from specific countries: .AR .CL.UY .BO .PY .BR .MX .EC .NI .CA .UK .RU among others. But you must register them on your own in the NIC of each country and buy the web hosting with us. If you need help, let us know and we'll help you.

What is Drupal Premium Hosting?

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The Drupal Premium Hosting is a type of shared hosting service designed exclusively for demanding websites that require more power than a website in a traditional shared hosting. More specifically, the Drupal Premium Hosting includes more RAM, more processor, SSDs, priority technical support and free SSL certificate.

What Premium Hosting plan do I need?

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We recommend you to start with Premium Plan 1 and depending on the consumption of your account you can quickly move to a higher plan.

Can I choose a web hosting plan and then change it for another one?

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Yes, of course, whenever you want you can change it.

Will I have a 1 click application installer?

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Yes. In all Hosting Premium plans you will have Softaculous which is the best in the market: You can choose between +200 applications which you want to install, you click on install, you choose in which directory you want it and ready, magic :)

How do I buy my hosting plan?

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It's super easy. You choose a plan, complete your data and those of your website, make the payment and once accredited we'll send you an email with all the registration details so you can upload your website and configure your email accounts. You will also have access to tutorials and videos. And also our technicians for any doubt you have.

Migration: I'm in another provider and I want to move to Neolo. Can you help me?

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Yes. After purchasing your web hosting, we will request a full backup of your cPanel or Plesk account from your previous provider in order to be able to migrate it. If in your previous provider you used another control panel, tell us and we will analyze if we can migrate it, if not we explain you how to do it, usually is not complex at all. In case you need to transfer your domain to Neolo, you can also do so by purchasing your web hosting plan or your domain transfer.

I have already paid. How long does it take to be discharged?

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Payments made through electronic platforms such as PayPal, credit cards and debit cards are instantaneous.

DNS: What are they? Are they white label?

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DNS are names of servers that are responsible for connecting people entering your domain with the servers of NEOLO.COM and content hosted in your web hosting account. Our DNS are: ns1.lineadns.com and ns2.lineadns.com. They are completely white label, so if your account is reseller, VPS or Dedicated Server, you can also use them.

Is there a limit to the number of emails to be sent?

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We all want that mails reach the inbox, so spam is prohibited. You can send up to 150 emails per hour, it's a limit more than reasonable and superior to the rest of the providers. With regard to the number of mail accounts you can create, they are unlimited and you access them through your favorite mail program, mobile device, or webmail.

Do you do backups?

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We make 1 full backup of all hosting accounts up to 2GB per week and move it to another datacenter. However, we advise that you also make and download your backups from your control panel

Will I have SSH?

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Providing SSH in a shared hosting is unsafe and is a bad practice for web hosting providers, so we do not provide SSH in the shared hosting, however, if you hire a VPS or Dedicated Server, we can provide SSH Root.

Do you accept hosting for online games?

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Not for shared hosting. But if it's a Facebook app you'll need to hire a VPS. If it is a game server then no, we do not offer.