Zuji Travel Insurance

Why Consider Zuji Travel Insurance?

Zuji aims to make the holiday booking experience as fast, easy and affordable as possible. It offers customers the choice of more than 200,000 weekly flights, 150,000 hotels and car hire and holiday package options. Zuji’s parent company is Webjet.If you’ve ever booked a holiday online, there’s a fair chance you will have come across Zuji. Zuji is one of the Asia-Pacific’s largest online travel agencies, with a network of online travel booking websites in Australia, Singapore and Hong Kong.

In addition to its holiday options, Zuji also offers a range of travel insurance options to suit the needs of an extensive variety of travellers. Whether you’re looking for essentials cover for your next family holiday or an annual multi-trip policy that provides comprehensive protection, Zuji has a policy designed with you in mind.

finder.com.au does not currently have access to this travel insurance brand. You may wish to compare options available on the travel insurance homepage.

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Who Underwrites Zuji Travel Insurance?

Zuji is an authorised representative of AGA Assistance Australia trading as Allianz Global Assistance. As Zuji’s policies are issued and managed by Allianz Global Assistance for Allianz Australia Insurance Limited, you have the confidence of knowing that you are dealing with a company that has a large global presence, financial strength and an extensive history in the insurance industry.

Zuji Travel Insurance Products

Zuji offers five travel insurance products designed to meet the diverse needs of a range of travellers:

Comprehensive

Essentials

Medical and Personal Liability

Multi Trip

Trip Cancellation and Luggage Protection

Each of these policies offers unique cover options for prospective Zuji customers, allowing you to choose the plan that best meets your requirements. Depending on the plan you choose, you may be able to choose individual, single, duo or family cover. Take a look at the benefits comparison table below to get a more accurate picture of the features offered by each policy.

Zuji Travel Insurance Featured Benefits

Cancellation fees and lost deposits. If unforeseen circumstances such as illness or job loss force you to cancel or amend your trip, your Zuji policy will cover the cost of cancellation fees and prepaid deposits.

Overseas emergency medical assistance. You can contact Allianz Global Assistance 24 hours a day, seven days a week when you need medical assistance. This includes help finding a doctor and cover for the cost of medical evacuation if required.

Overseas emergency medical and hospital expenses. This policy benefit will cover the costs you incur for medical and hospital expenses when you fall ill or are injured overseas. Cover for emergency dental expenses is also included.

Additional expenses. You’ll be reimbursed for additional accommodation and travel expenses if you are suffering from an injury or sickness and a medical adviser certifies that you are unfit to travel.

Hospital cash allowance. You’ll receive an allowance of $50 per day for each day you are in hospital if you are hospitalised for more than 48 continuous hours.

Accidental death. This benefit will be paid to your estate if you die as a result of an injury you suffer on your trip.

Permanent disability. If you suffer an injury in your trip that leads to you becoming permanently disabled, your policy will pay out the benefit amount.

Loss of income. If you suffer an injury during your journey which prevents you from returning to work when you arrive home, you’ll receive $400 a week for up to 26 weeks.

Travel documents, transaction cards and travellers cheques. If any of these items are lost, stolen or destroyed during your journey, you’ll be reimbursed for the cost of their replacement.

Theft of cash. You’ll be reimbursed if cash is stolen from your person.

Luggage and personal effects. If your luggage or personal items are lost, stolen or damaged, you’ll receive cover for the cost of their repair or replacement.

Luggage and personal effects delay expenses. If your luggage and personal items are delayed by a travel provider for at least six hours, you’ll receive cover for the cost of buying emergency clothing, toiletries etc.

Travel delay expenses. If your trip is delayed for at least six hours due to circumstances beyond your control, you’ll receive cover for the cost of additional meals and accommodation expenses.

Alternative transport expenses. Zuji will pay for your alternative transport if you need to get to a pre-arranged event (ie a wedding or business conference) but your prepaid transport is cancelled or delayed.

Personal liability. You’ll receive cover for when you are found to be legally liable for causing injury or property damage to a third party.

Zuji Travel Insurance Important Matters

Who can purchase Zuji Travel Insurance? Trip Cancellation and Luggage Protection can only be purchased if you take out cover before commencing your journey and if the portion of your journey which this policy covers commences and ends in Australia. All four other Zuji policies are only available to Australian residents who are taking a journey that commences and ends in Australia. You’ll also need to take out cover before starting your trip.

Is there an age limit? You need to be under 75 years of age to be eligible for cover.

How long is the cooling-off period? You have 14 days once your certificate of insurance has been issued to change your mind and receive a full refund.

Can I extend my cover? Yes. You can extend your cover if your return to Australia is pushed back by a delay to your transportation or by an event for which you can make a claim under your policy.

Zuji Travel Insurance Claims

It’s your responsibility to give notice of your claim as soon as possible by calling Allianz Global Assistance on 1300 136 231. If you do not notify the insurer in a timely fashion, or if you fail to provide information and supporting documentation needed to process the claim, your claim could be reduced.

Allianz may request certain information to help them effectively assess and process your claim. This may include police reports, medical reports, valuations, receipts, proof of ownership and more. You may also need to provide English translations of documents for your insurer.

You’ll need to supply all the information Allianz requests and also remember to do things by the book before you make a claim and when you lodge it. For example, if your wallet is stolen, remember to report the theft to the police and get a copy of any report.

Within 30 days of returning home you must submit full details of your claim in writing. Claims are paid in Australian dollars.

If you’re looking for travel insurance cover for your next holiday, consider the range of policies offered by Zuji Travel Insurance. There are policies to suit a wide range of needs and budgets, so shop around for cover and compare Zuji’s plans with other policies on the market.

Apply for Zuji Travel Insurance

Though it’s best known as an online travel agency, Zuji also offers a range of travel insurance policies to offer financial protection against common travel risks. There are five policies to choose from, each offering different levels of cover and different premium prices, and the policies are issued and managed by Allianz Global Assistance for Allianz Australia Insurance Limited. Read on to find out more about Zuji’s travel insurance offerings.

14 Responses

Thanks for getting in touch. finder.com.au is a comparison service and Zuji Travel Insurance is not currently one of the travel insurance brands in our panel. Bicycling is one of the sporting activities automatically covered by Zuji. However, this doesn’t include bicycle motorcross (BMX) or downhill mountain biking.

I have purchased comprehensive insurance plan A for my family to cover my trip to the UK. We are going to travel to Majorca during our stay in the UK and want to know if my insurance covers me for this trip as well?

Thanks for your question. finder.com.au is a comparison service and Zuji is not currently part of the panel of travel insurance brands we compare. You should contact them directly about policy information.

Thanks for your question. finder.com.au is a comparison service and not an insurer. According to the Zuji Travel Insurance product disclosure statement, “There is no cover for medical expenses, cancellation costs or additional expenses arising from or related to any type of cancer that you have previously been diagnosed with, or secondaries from that cancer.”

Thanks for your question. finder.com.au is a comparison service and not an insurer. If you would like to compare the options from the insurance brands in our panel, please enter your travel details into the comparison tool that can be found on the travel insurance homepage.

I am looking into travel insurance for my 79 year old mother. First, am I reading it right that Zuji only covers passengers under 75? If this is not the case, I don’t understand how their quotes can be so much cheaper than other insurance companies, especially when it comes to covering the elderly. Age doesn’t seem to matter in the initial zuji quote online enquiry page? Could someone enlighten me. Thank you.

Thanks for your question. That is correct, Zuji only offer cover to those under the age of 75. To find out more about travel insurance for seniors, including a list of the providers in our panel and the maximum aged they cover, please consult our seniors travel insurance page.

Thanks for your question. Yes, there is a limit for how much you can claim and it depends on the section of the policy you are claiming under. Whether you are claiming for the monetary loss of the contents of the handbag or for the bag itself. For the specifics of what is and what isn’t covered, and for how much, you should contact Zuji directly.

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