Component upgrades

Escalator & Autowalk modernisation

Discover our range of escalator modernisation solutions that will increase the lifespan of your escalators, giving you the flexibility of replacing the entire installation or just individual components.

Full escalator replacement

Discover our two options for escalator replacement: We can install a brand-new escalator and truss, or replace everything except the truss.

About us

KONE as a company

As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building.

Environment

Safety

Safety is top of the agenda at KONE, and it is our strong belief that all accidents are preventable.

Innovations

KONE In Ireland

Careers

We strive to foster a collaborative culture where co-workers trust and respect each other and leaders inspire people to deliver the best results.

We offer

We are proud to offer a range of total reward elements that engage and motivate our employees and help us make KONE a great place to work.

Students & graduates

Get a head start on your career at KONE, one of the world’s leading elevator and escalator companies.

Technicians & professionals

Whether you are a business or engineering professional, find your own role in meeting the most interesting challenges of today: urbanization, the efficient flow of goods and people, more efficient use of space, and the latest architectural trends.

Recruitment process

General recruitment process consists of an application, an interview and a final selection round.

Apply now

Do you want to work at KONE? Apply now!

Frequently asked questions

FAQ on KONE's recruitment process

Contact us

Branch offices

Contact form

This site uses cookies in order to provide you with the best user experience. You consent to the use of cookies by continuing the use of the site without changing your browser settings. You can change your browser settings and preferences at any time. For further information on cookies, please see our privacy statement.

Service descriptions

Take a closer look at the individual services that make up our KONE Care™ packages for lifts and escalators

KONE PREVENTIVE MAINTENANCE

KONE preventive maintenance helps prevent problems before they appear. We maintain your equipment based on its usage, age, and other relevant factors. Your tailored plan ensures that all individual components and systems are serviced at the right time and according to all relevant regulations – no matter what the brand.

KONE CUSTOMER CARE CENTRE

When you or your end users need assistance with equipment-related issues, our customer care centre is your first port of call. Contact one of our local offices in Belfast, Dublin or Ennis. Our professional staff speak your language, know your equipment and situation, and can dispatch a service technician to resolve your problem.

BREAKDOWN SERVICE

With our Breakdown Service for lifts and escalators a serviceengineer is quickly dispatched to deal with cases of unexpected equipment failure, stoppage, or erratic operation. Just call our Customer Care Centre and a technician will be sent to fix the problem based on the agreed response time in your contract.

REPAIR SERVICE

If your lifts and escalators malfunction or have damaged components, KONE technicians can fix them. They will even identify repair needs during regular maintenance visits, often managing to fix the problem before there is any disruption to your equipment.

KONE ONLINE

With KONE Online you can stay informed about KONE service visits, service requests, and repair services wherever you are. You get access to performance, maintenance, breakdown, and repair data for your equipment, making planning and budgeting easier.

VOICE LINK SERVICE

The KONE Voice Link™ Service enables two-way voice communication between lift passengers and the KONE Customer Care Centre when the integrated alarm button is pressed inside the car. The system automatically identifies the customer and site address, ensuring a swift resolution to any problem.

ENTRAPMENT RESCUE SERVICE

The Entrapment Rescue Service ensures the quick and safe release of passengers trapped in lifts. Our emergency procedure ensures that a technician is immediately dispatched when our customer care centre receives a service request.

AUTHORITY SERVICE

The Authority Service for lifts and escalators ensures that regulatory inspections conducted by an accredited third party are coordinated and managed professionally. It saves you time and effort by having KONE assist or manage inspections, including coordinating visits and providing technical assistance.

KONE Care™ 24/7 Connect

Is a round-the-clock remote monitoring and diagnostics service that improves the safety and reliability of your equipment. The service increases your peace of mind by keeping you informed about KONE maintenance activities and the condition of all your monitored equipment. KONE acts on issues found on your equipment based on the service hours and response time agreed between you and KONE.

DATA LINK SERVICE

The KONE Data Link Service provides 24/7 performance and safety monitoring of lifts and escalators to ensure an instant response to any critical issues.

JANITOR SERVICE

Our Janitor Service for lifts and escalators is a calendar-based light inspection that complements our KONE preventive Maintenance. The inspection frequency will be agreed to suit you.