All responses

Do you have Preview Pane enabled within Gmail Labs? Our plugin does not work when this is enabled.

Regards,
Brendon.

J

Jennifer

Replied on Nov 29, 2013 - 23:13 UTC

Nope

Brendon Wadey
staff

Replied on Nov 30, 2013 - 01:32 UTC

Jennifer,

Please clarify, which browser you are using, and which version. Unfortunately without more information we cannot resolve the issue. There is a known issue with certain ID codes of gmail accounts and we are looking into it.

Regards,
Brendon.

F

fevoice48

Replied on Nov 30, 2013 - 03:12 UTC

I just signed up for Premium. How do I know I have the premium version?

J

Jennifer

Replied on Nov 30, 2013 - 03:36 UTC

It's Firefox...how do I tell which version I have?

RM

Randolph Miller
premium

Replied on Nov 30, 2013 - 10:39 UTC

Jennifer,

From the Firefox drop-down, choose "Help", then "About Firefox". The version number will be displayed.