ibis Balikpapan Hotel

Ibis Balikpapan is strategically located for business and leisure activities with close proximity to the airport, shopping mall and public transport.

Florent MICHAUD, Hotel Manager

Located in the heart of the Balikpapan business district, ibis Balikpapan stands out as one of the leading business hotels in the city. Its close proximity to the shopping district and major transport services and the warm service provided by its attentiv e staff make it perfect for both business and leisure travelers alike. The hotel is just a 20-minute drive from Sepinggan Airport.

ibis Balikpapan is ideally located for business travel and leisure with close proximity to Sepinggan International Airport. ibis Hotel offers to explore the important landmarks of the city and tourist attractions. ibis Balikpapan is ideally located for business travel and leisure with close proximity to Sepinggan International Airport. ibis Hotel offers to explore the important landmarks of the city and tourist attractions.

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Hotel extras

ibis Balikpapan is strategically located for business and leisure activities with close proximity to the Airport, shopping mall and transportation service. Offers 155 new generated rooms, a Meeting Room, in-house Restaurant and Bar.

Exhibition centre

DOME10 km / 6 mi

Your meetings and events

Ibis Balikpapan shares its ballroom and 7 meeting rooms with Novotel Balikpapan and is able to cater for business and social events ranging from 10 to 1200 persons. Its modern function rooms are fitted with the latest AV equipment.

Our restaurants and bars

RENDEZVOUSType of cuisine: Type of cuisine: Regional

Lunch

10:00 - 18:00

Mon

Tue

Wed

Thurs

Fri

Sat

Sun

Dinner

18:00 - 23:30

Mon

Tue

Wed

Thurs

Fri

Sat

Sun

RENDEZVOUSType of cuisine: Type of cuisine: Regional

The pleasure of good food, à la carte. Mealtimes throughout your stay means the chance to discover the culinary wonders of our ibis restaurants, ready to welcome you 7 days a week, 365 days a year, open from at least 7h00 pm to 10h30 pm every night.

The room value was definitely worth the money. Food was delicious. Try the soto banjar, it's really good. Their breakfast is also worth to try.

Our hotel has responded to the review

Our hotel has responded to the review

Dear Mrs. Felicia T.,
We very much appreciate your comments regarding your stay at the ibis Balikpapan.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Dewi Ningsih
Duty Manager

AnonymousBusiness - 02/09/2019AccorHotels review

« Not bad »

Crew hospitality need to improve, more friendly and smile to the guest.
Fresh juice need to take out early in the morning for breakfast
Need refrigerator in the room
Laundry delivery in timely manner

Our hotel has responded to the review

Our hotel has responded to the review

Dear Mr. Brata M.,
Thank you for taking the time to write a review! Unfortunately, it seems that we did not meet all your expectations, please allow me to express my sincerest apology. We regret to read that the hospitality need to improve and Laundry delivery in timely manner
In order avoid similar case in the future, we already e conduct training to the team to ensure consistency and no similar feedback in the future. Your feedback helps us to continuously improve our quality and service towards our valued guests. Thank you once again for your feedback and we do hope that we will have the opportunity to welcome you back in the near future. Best regards, Dewi Ningsih Duty Manager

Menara I.Business - 23/08/2019AccorHotels review

« It was great »

The room was clean, toilet was also clean. There’s no mineral water in the room but the facilities are overall satisfying.

Our hotel has responded to the review

Our hotel has responded to the review

Dear Mrs. Menara I.,
We very much appreciate your comments regarding your stay at the Ibis Balikpapan. Thank you for loving our room and also bathroom cleanliness. Regarding the government's policy in reducing the use of plastic; we commit to participate by providing water dispenser on every floors so that our valued guest may take their water from it using provide water jug in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Dewi Ningsih
Duty Manager

HelenaBusiness - 19/08/2019AccorHotels review

« very clean and humble »

i think Ibis hotel can be a good alternative if you will stay in hotel, coz this hotel have a good service have a nice room and clean... enjoy for a stay in ibis hotel
thanks ibis hotel....

Our hotel has responded to the review

Our hotel has responded to the review

Dear Mrs. H.,
We very much appreciate your comments regarding your stay at the ibis Balikpapan.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Dewi Ningsih
Duty Manager

Yosua A. T.Business - 12/08/2019AccorHotels review

« not a special guest »

It was going normally for normal guest, but for me, member of accorplus, it was a poor experience. nothing special even no welcome drink (except a syrup jar in front office), so i don't think more about a greeting card, fruits, or any small detail usually offer to member of accorplus.
and the end of my stay i can't enjoy my breakfast because they said in my itinerary, even though i remember to book with breakfast at the time - but maybe i'm wrong, it's okay because at the moment i can't access accorplus web or app.
but overall it's no so nice experience

Our hotel has responded to the review

Our hotel has responded to the review

Dear Yosua Ananta T.,
Thank you for your detailed feedback on your stay with us, and please allow us to apologize for the inconvenience you encountered.
We would like to sincere our apologies to you for not given full recognition as our Loyalty Member.
I really hope that you will give us a chance to serve you better in near future, we’re waiting for your next visit to ibis Balikpapan.
Sincerely,
Zulfa Roslani
Executive Secretary & Marcomm

FilbertBusiness - 24/07/2019AccorHotels review

« The front office service was very very bad »

I stay for 7 nights, and have a problem with my laundry that was just settled on last 2 days of my stay. All of my laundry (clothes) was being hold, not returned to me just because of a dispute in laundry charge and room rate. As my company has an agreement with Ibis on room rate (usually we use Guarantee Letter) which already included 5 pcs laundry (free, or included), but the message wasn't delivered to the front office or not input into the their system, and they failed to make a internal communication between marketing dept and reception. Problem was settled because our company contact directly to the Ibis Marketing team. The worst treatment is they hold my laundry for several days just for the reason they afraid we won't pay the laundry bill.
Second bad experience is, when we want to extend our stay (3 rooms in total), the front office (reception) have no idea wether there is any avaible rooms for us and told us to wait for the Marketing team to come to the office (working hour start at 9.00). But after waiting until 09.15, there is no information and when we ask reception to make a call to the Marketing, they refuse to do so.
So, we cancell to extend our stay and move to Aston Group instead. Seems like Accor Group don't need to maintain Accor members to stay in their hotels. Very disappointing.

Our hotel has responded to the review

Our hotel has responded to the review

Dear F.,
Thank you for taking the time to tell us about your experience at the ibis Balikpapan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Zulfa Roslani
Executive Secretary & Marcomm

Djoko D.Business - 04/07/2019AccorHotels review

« Best services »

Good atmosphere, clean

Our hotel has responded to the review

Our hotel has responded to the review

Dear Mr. Djoko D.,
We thank you for your great review for us. We are glad to see that you had a memorable experience with us. We wish to welcome you back at Ibis Balikpapan in near future.
Sincerely,
Dewi Ningsih
Duty Manager

Eka B.Business - 30/06/2019AccorHotels review

« Overall is good »

The hotel is clean..But maybe give more variation on breakfast menu.
And for the admission staff is not customer oriented.sometimes I must wait long for the admission receive the call. Maybe ibis must be give Customer Satisfaction Training for the front liner..Thanks

Dear Yoke Cheow L.,
Thank you for choosing our hotel and for taking the time to write a review.
I am sorry to hear about your experience and I regret that we provided you with bad service and a poor customer experience.
We hope that we will have another opportunity to serve you better in the future.
Kind regards,
Wulan Indah
Guest Relation Supervisor

Dear Mapaliey J.,
Waremest greeting from Ibis Balikpapan Hotel,
We very much appreciate your comments regarding your stay at the ibis Balikpapan. Thank you for you are still stay with Accor and stay at Ibis Balikpapan,
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Yuliusa Faizal
Assistant Front Office Manager

BellyCouples - 18/04/2019AccorHotels review

« one night »

We start from the room, overall is good but the towels give a bad smell. The price is quite affordable. During breakfast, this is the important thing that did not disappoint us, so delicious.

Our hotel has responded to the review

Our hotel has responded to the review

Dear Belly L.,
Thank you for taking the time to tell us about your experience at the ibis Balikpapan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Yulius Faizal
Assistant Front Office Manager

FaisalBusiness - 15/04/2019AccorHotels review

« Great experience »

Room is clean and comfort, staff have a great service, the breakfast menu is good but requires an increase in menu variations. and after staying there are no points entered even though i have registered as members

Our hotel has responded to the review

Our hotel has responded to the review

Dear F.,
Warmers greeting from Ibis Balikpapan Hotel,
We very much appreciate your comments regarding your stay at the ibis Balikpapan. Thank you for still loyalty member Accor.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Yulius Faizal
Assistant Front Office Manager

Agus J.Business - 12/04/2019AccorHotels review

« Short biz trip »

It was okay

Our hotel has responded to the review

Our hotel has responded to the review

Dear Agus J.,
We very much appreciate your comments regarding your stay at the ibis Balikpapan.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Yulius Faizal
Assistant Front Office Manager

N. S.Business - 05/04/2019AccorHotels review

« Good »

Comfortable; meet my expectation as a budget hotel

Our hotel has responded to the review

Our hotel has responded to the review

Dear Mr. S. N.,
We very much appreciate your comments regarding your stay at the ibis Balikpapan.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Dewi Ningsih
Duty Manager

CecepCouples - 05/04/2019AccorHotels review

« Hospitality »

Very warm welcome from front office

Our hotel has responded to the review

Our hotel has responded to the review

Dear Mr. Cecep R., We appreciate your time for sharing your experience with us and giving us a good score. We are glad to see that our service met your expectation. We hope next visit, will be as pleasant as the previous one. Warm regards, Dewi Ningsih Duty Manager

W. W.Business - 03/04/2019AccorHotels review

« Stay in go green hotel »

Good experience with this hotel. Mineral water bottle can change by water jar and dispenser. Good staff tp serve me

Our hotel has responded to the review

Our hotel has responded to the review

Dear Mr. W. W.,
We very much appreciate your comments regarding your stay at the ibis Balikpapan.
We have a program to preserve the environment by reducing the use plastic. We are glad that our guest understand about it and take part in this program. May our small efforts bring huge impact to our beloved earth.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Dewi Ningsih
Duty Manager

Paul W.Couples - 02/04/2019AccorHotels review

« Our Prefered Hotel »

We find the Ibis Hotel is our reliable friend, always clean, everything works, great breakfast and friendly
staff.
The location is very handy and central, with the extra attraction of the food market in the Garden Park,
less than 100 Meters away.
And last but not least is the permission to use the Novatel Swimming Pool and towel facilities
I like to swim, and the pool is long enough to get some decent laps in.

Our hotel has responded to the review

Our hotel has responded to the review

Dear Mr. Paul W.,
We very much appreciate your comments regarding your stay at the ibis Balikpapan.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Dewi Ningsih
Duty Manager

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Lowest prices found over the following seven days.These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.

Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.