All Apple iPhones and devices must not be 'activation locked' and must be deregistered (removed) from any iCloud (Find my iPhone/iPad) accounts. All phones and devices must be on a UK network or not locked. Phones or devices locked to a foreign network will not be accepted.

Know your Handset’s IMEI number?

What is my IMEI number?

The IMEI (International Mobile Equipment Identity) number is a 15 digit serial number unique to each and every phone.

You'll usually find it printed on the back of your phone or on the SIM tray.

Alternatively you can have your mobile display its IMEI number by typing the following on the keypad:

If your handset displays more than 15 digits or is separated by symbols, please enter the first 15 digits only.

Never try the alternatives

Every time I've gone with a competitor for an extra 5 or 10 pounds, I always have problems, every time I've used Mazuma it's been quick and simple, payment is always paid quickly and to the full amount.

Matthew from Middlesbrough27 Jul 2015

Outstanding service

This is the second time we have used Maxuma and again the transaction was dealt with exceptionally fast, this really is the only way to sell on your used mobile. Thank you so much.

Patricia from Durham27 Jul 2015

A really slick efficient service

This is arguably the best way to sell any old/unwanted mobile phone. The website is really easy to use and navigate and the start to finish process was faultless and everything occurred exactly as indicated and promised. The accompanying paperwork/envelopes are easy to use and by using Mazuma anyone can feel confident to trust and recommend this company to anyone. A fully satisfied customer.

Peter from Berkshire27 Jul 2015

Best ever

Great Company who really keep up to what they promise. You send your phone they transfer money to your bank same day. They keep you informed by e-mail at each stage of process. Don't bother with these other rip off companys.......just use MAZUMA you'll be glad you did.

Graham from Yorkshire27 Jul 2015

Sale of phone

Mazuma dealt with my transaction efficiently and quickly. I posted my item out on the Monday with option 2 of the delivery options and my money was in my account by the Tuesday evening! Mazuma offered a good price for my phone beating other offers from other traders. Would defiantly recommend.

Melissa from Sheffield27 Jul 2015

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Postal Limitations

Due to new Royal Mail conditions for posting lithium batteries, all postal services are now limited to a maximum of 2 phones or devices per parcel.

If you are selling more than 2 phones or devices, please register multiple sales of no more than 2 phones or devices per sale.

Selling 10 or more phones/devices?If so, please continue to place a single sale for all the items as our free courier service is unaffected by the Royal Mail limitations.

Your Mazuma Posting Options

Please post at your nearest post office and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.

Estimated time of delivery

1-3 Working days

Cost of this service

FREE (Postage is prepaid by us)

Royal Mail loss or damage cover

Up to £50

Maximum no. of phones per parcel

Up to 2

Option 2

Special Delivery

Up to £500 Cover

Please post at your nearest post office via ‘Special Delivery’ and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.