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Description for Black Hawk Lock & Key

We're a Salt Lake City locksmith offering a prompt, professional response to situations involving lock and key problems. Whether you need fast access to your automobile, protection for your home or security for your building, we can help!

After calling Black Hawk because I was locked out of my apartment, I was advised someone would be at my door within 45 minutes and it would only cost $75. Much less in time and price from other places I'd called previously. The locksmith arrived around an hour after calling and asking for my address which was given to him about 20 times until he found my place. After he parked outside my home, he sat in his car for another 10 minutes in the dark. Motor running. Finally, he sped off and left me there without having any service completed. I hadn't even spoken to him. Mind you this is 3am and I was weary of approaching a car alone so late. Having his number, I called him back and was advised "this is how it works, duh." Apparently he got another call and speed off to take care of that customer instead of a customer whom he was already at the address of. It was ridiculous, and frankly, frightening. He sat out in front in the dark forever, and when I spoke with him on the phone a