I live in Queens 4-fam, month-to-month tenancy, no lease. LL resident. The LL is either stingy, or insane. The outside temp last night registered around 39 F. What recourse do I have against the LL from hell? She is a feisty and shrewd old cow. Any complaint or issue I may have will only be addressed if I put it in writing. If I telephone my complaint, her family will consider legal action. How crap is that? Rent is always paid on time first of month as agreed. I am loathe to use my oil-filled radiator!!