Office AdministratoriPipeline, Inc.

Ensure customer satisfaction by providing first level customer support via telephone or email for hardware, software, connectivity, and product specific problems. Maintain ticket tracking database and provide effective communications between customers and iPipeline staff. Assist in testing of new products prior to release.

Key Responsibilities

General clerical duties including photocopying, mailing, expenses, receiving customers
Resolve administrative problems and inquiries for the office
Prepare and modify documents including correspondence, reports, drafts, memos and emails
Schedule and coordinate meetings, appointments and travel arrangements for managers and staff members
Distribute incoming correspondence
Maintain office supply inventories
Coordinate maintenance of office equipment and furniture
Liaison with building management company for day to day issues
Responsible for maintaining office financials and invoicing from vendors
Coordinate monthly and annual events for the office and staff
Participate in company committees for wellness, employee satisfaction and others
Receive and direct visitors and clients
Qualifications

Ability to work flexible hours.
Ability to learn quickly and work independently with or without direct supervision
Ability to function effectively in a team environment
Ability to represent iPipeline in a professional manner to clients and vendors
Ability to maintain positive mental attitude in highly flexible environment
Excellent communication skills - written and verbal
Attention to detail, planning and organizing
Problem assessment and problem solving skills