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Payment

WaterOutfitters.com accepts the following forms of payment:

Visa

MasterCard

American Express

Discover/Novus

PayPal

Amazon Checkout

Online Gift Certificate*

International Credit Cards

Unfortunately, we do not accept International Credit cards for payment at this time. International credit cards are deemed as such if the billing address is outside of the United States. If you will be shipping within the United States we readily accept any secured method of payment such as PayPal, Amazon Checkout or Google Checkout. If you are shipping outside of the United States we offer a third party checkout option through International Checkout. Should you require any assistance with placing an order or have any questions pertaining to our policies please do not hesitate to contact our Customer Service department at (888)-271-7500.

Promo Code and Use of them

When you receive the occasional special offer for purchases at WaterOutfitters.com, there will be a promotional code. This code lets us know that the special offer should be applied to your order.

Applying the code is simple! Just shop and checkout as you would normally. When you arrive at the order review page of checkout, remember to enter your promotional code in the space provided and complete the checkout process. Once you have entered the promotional code and clicked "apply", you will see a confirmation message stating that the promotional code has been applied. If there are any problems with the promotional code that you have entered, there will be an error message informing you how to correct the problem before you can continue to check out.

Do note that not all promotional codes are combinable. If you have more than one promotion code, please contact customer service to assist you in using both. In the event that you apply multiple promotional codes, the one that benefits you the most will automatically be applied. You are free to use the other codes on a separate order.

When You are Charged

If you make your purchase with a credit card, you will not be charged for your item(s) until it is shipped. You will not be charged for "on order" items until it has been shipped out to you.

If you are paying with a Gift Certificate, it will be charged as soon as you place your order. If you choose to cancel an item that is "on order," we will send you a new Gift Certificate to cover the cost of the item plus any applicable taxes and promotions.

Tax policies

Tax is determined by the tax rates for your taxing jurisdiction (derived from the ship-to address being used for the order). Tax is calculated at the unit-level as some states offer tax exemptions and exceptions for certain apparel items. Items in your order may or may not be taxable. Likewise, some taxable items may be taxed at a different rate than other items in your order.

Tax will also be applied to the shipping charges associated with the taxable item(s) on your order. In event of a valid return for refund, you will be fully refunded for the item and the taxes you paid for the item(s). You will not receive a refund for any taxes you paid on the shipping of that item, as the shipping charges are nonrefundable once an item has indeed been shipped.

Welcome To WaterOutfitters.com

Sign Up Today and Receive 10% Off your next Order!*

We send monthly emails containing special offers from WaterOutfitters. We never share your information and you
can unsubscribe any time. *Only valid on new email subscriptions, cannot
be used on prior purchases, other restrictions apply, see coupon emailed for complete rules and conditions. Excludes all Kayaks and Stand Up Paddleboards

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Returning Customers

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