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Frequently Asked Questions

I'm not satisfied, can I get a refund?

We have a 30-day money back guarantee. If you are unsatisfied, you can easily get your money back.

What do I get with my subscription?

Your subscription includes access to the following benefits for the 1 year subscription period:

The current and any new releases made available while your subscription is active

Priority technical support for any questions you may have

When my subscription expires, can I continue using the extension?

Yes! Our extensions will continue working after your subscription expires. Once expired, you will lose access to new releases, support and the use of our auto-configuration tools.

How many sites can I install the extensions on?

You can install our products on all of your own websites. If you are a developer/contractor, we ask that you (or your client) obtain a new subscription for each of your clients and their websites.

Can I modify your files? Are they encrypted?

There is no encryption on any of our files. You are free to make any modifications you'd like to our source code.

Do you have renewal discounts?

Yes! You can renew your subscription at any time for 30% off the full price. This discount is available to all active subscribers. Your subscription will be extended from the current expiration date so that you won't lose any time on your subscription period.

Prices are shown without VAT. 19% VAT will be charged on top of the listed prices to residents of the European Union. The VAT is not applicable to EU residents (outside France) with a VIES-registered VAT number. (In accordance to European Directive 2008/8/EU and its incorporation into EU member states' local laws).

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