The Telecommunications Industry Ombudsman (TIO) received 36,256 new complaints in January-March 2014, 8.7 per cent more than in October-December 2013, but 9.4 per cent fewer than at the same time in 2013, according to TIO Talks, released today.

The Telecommunications Industry Ombudsman acknowledges the Traditional Owners, the Wurundjeri people of the Kulin Nation, on whose land we meet, share and work. We pay our respects to Elders past and present, and extend our respect to Aboriginal and Torres Strait Islander people from all nations of this land.