Profile

Ward Plumbing Heating & A/C

At Ward Plumbing Heating & AC, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

In Business Since: 1983

State Licensing

Insurance

Screening

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Superb service. My A/C wasn't cooling on a saturday night. I called Ward Plumbing and they had not one but two technicians at my house on a sunday morning! The technicians took time to explain the issues and options for repair with the A/C unit in terms I could understand. This is the second time I have called these guys and they came thru again. Thank you Ward Plumbing and Heating!

Boone and Steve were very helpful with what we thought was going to be a BIG repair to our bathroom leak. They were running late from another job and they phoned to let us know, which we appreciate very much. Very friendly and professional. We will use them again for future projects and problems. Thanks you guys!

The guys made it easy as it was an unexpected major expense for me. Root in drain pipe under foundation causing pipe to break, concrete to crack, water to seep into basement. They had to dig out more than originally thought but did not charge me more than thefirst quote. Cleaned up after. Will definitely use them again.

Boone and Steve were very helpful in getting the cabinets repairs. I had to replace the old drawer slides.
The work quality was excellent. They made sure everything was cleaned up before they left.
Very good customer service. They called to let me know they were running late do to some emergency calls.
Highly recommend.

Response by Ward Plumbing Heating & A/C:
Thank you Glen B. for the positive feedback. It was a pleasure working with you. If you have any other home needs please call us at 217-720-0093 we will be glad to assist you.

Ward Plumbing Heating & A/C

Ratings by Criteria

Quality

Customer Service

Value For Money

Ratings Distribution

5 Stars

4 Stars

3 Stars

2 Stars

1 Stars

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

Verify Trade License
HomeAdvisor checks to see if the business carries the appropriate state-level license.

Verify Insurance
As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.

Verification of State Business Filings
For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.

Criminal Records Search
HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.

Sex Offender Search
We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.

Bankruptcy Search
We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.

Legal Search for Civil Judgments
We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.

Liens Search
We use 3rd party data sources to check the principal/owner of the business for liens placed against them.

Identity Verification (SSN)
HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.

Identity Verification (Reverse Phone Lookup)
We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.

HomeAdvisor's Screening Process

HomeAdvisor uses the following criteria to screen service professionals at the time they apply for membership in our network:

Licensing

Applicants must carry required state-level licensing to perform work in the trade and service area for which they apply.

Sex Offender Search

We check the official sex offender website in the state in which the owner/principal of the company is located to confirm that there is not a match with the applicant.

Legal Search for Civil Judgments

We use third-party data sources to check the principal/owner of each business for bankruptcy filings and significant state-level civil legal judgments, in the state in which the owner/principal of the company is located, occurring within 12 months prior to application for membership in the HomeAdvisor network.

Criminal Records Search

HomeAdvisor uses third-party sources to conduct a criminal search, in the state in which the owner/principal of the company is located, for relevant criminal activity associated with the business owner/principal within three years prior to application.

State Business Filings

We confirm that service professionals applying as corporations or limited liability companies are in good standing in the state in which they are located.

Identity Verification (Social Security Number)

HomeAdvisor verifies the social security numbers of business owners/principals to confirm their identities. (This applies primarily to small businesses.)

Notification to residents of AL, CO, DE, GA, ID, KS, KY, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, WY: HomeAdvisor uses a third party to screen professionals. The comprehensiveness of the records included in the national criminal database which our third party vendor uses varies by state. Please be aware that your state may be limited in its reporting. For more information click on the "Instant Database Searches" tab on the following webpage:
http://www.backgroundchecks.com/ourdata/coveragemap