2009 a Year of Surprises and Change for the EHR Technology Marketby DAVID C. KIBBE and BRIAN KLEPPER"Oft expectation fails, and most oft thereWhere most it promises; and oft it hitsWhere hope is coldest, and despair most fits." All's Well That Ends Well (II, i, 145-147)2009 began with a bang for legacy Electronic Health Record (EHR) vendors, promising strong sales and windfall profits