Business Development Officer – GUARDIAN INSURANCE BROKERS

Business Development Officer for Dubai and Abu Dhabi.PURPOSE OF THE POSITION (The main reason for the position, in what context and what is the overall end result)A Business Development Officer(BDO) task is to develop growth opportunities and focuses on increasing brand awareness, bringing in new customers, and coordinating public relations efforts.SCOPE (The way that the position contributes to and impacts on the organization)BDOmain task is toinitiate contact with prospective clients, prepare and deliver presentations, follow-up with prospects, coordinate administrative and investment conversion team, and close sale of the prospective account. The Business Development Officer is responsible for meeting the organizational goal and requireto know a great deal about the operations of the business from day to day in order to promote business, attract new customers, and maintain financial success in addition to many other day to day activities.RESPONSIBILITIES (Major responsibilities and target accomplishments expected of the position including the typical problems encountered in carrying out the responsibilities.)– Grow revenue by strategically positioning our services at all decision-making levels – Establish and maintain relationships with decision makers – Secure new accounts and expand – Conduct face-to-face meetings with decision makers to understand their needs – Effectively follow-up with prospects to develop business – respond promptly to customer inquiries– obtain and evaluate all relevant information to handle inquiries– manage customers' accounts– keep records of customer interactions and transactions– record details of inquiries, comments and complaints– communicate and coordinate with internal departments– Resolve product or service problems by clarifying the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.– Report to Chief Operating Officer on opportunities and concerns– Update Chief Operating Officer on weekly basis with a comprehensive report of prospects– Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.– Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.