An enterprise-class CCMS to manage documentation from creation to delivery

Delight customers with consistent experiences by bringing marketing and technical content onto the same platform

Unified content platform

Author, manage and deliver content alongside marketing content in Experience Manager to create a consistent customer experience at every touchpoint before and after purchase. Ensure that content integrity across your website with a unified content strategy.

Content re-use across webpages

Easily re-use common content like product specifications across marketing and technical webpages.

Adobe Marketing Cloud integration

Harness the power of Adobe Marketing Cloud for your technical documentation pages to deliver personalised content with advanced analytics. Target your customers better with personalised marketing content based on the kind of technical information being consumed most.

Industry-first blended publishing

Now mix technical and marketing content seamlessly by injecting content into an existing Experience Manager webpage.

Standardise content in DITA with a simple yet powerful web editor for all

Built-in web-based DITA editor

Author from anywhere using the user-friendly, web-based DITA editor that’s available out-of-the-box without any additional licensing cost. Enjoy support for DITA 1.3, 1.2, 1.1, Lightweight DITA and any other DITA specialisations.

Content ingestion framework for DITA migration

Use the plug and play ingestion framework to convert Word, DocBook, XHTML, custom XML and unstructured FrameMaker content to DITA with automated conversion and validation. Use minimal configuration or extensive REST-based APIs to customise the process according to your conversion needs.

WYSIWYG map editor

Use the WYSIWYG web-based editor with simple drag-and-drop capabilities to author the map. Use search and filters to easily find and insert content in the publication. Take advantage of advanced authoring features like reltables.

Powerful version management

Easily manage and look up older versions of multiple publications with version history, version preview, version compare, branching and labelling capabilities.

Link and dependency management

Track content re-use with powerful link and dependency management. Keep both forward and backward references intact as you move, rename, or translate content with automatic link management. Warn users when they are about to delete content being re-used.

Centralised digital asset management

Manage all digital assets from a single repository. Effortlessly upload a range of formats like AI, PSD, EPS, SVG, MP4 and more. Update digital assets with minimal effort by automatically creating different resolution renditions. Sync the repository with Adobe Creative Cloud for seamless file sharing.

Industry-leading translation management and localisation

Smoothly integrate with leading translation vendors using built-in connectors that automate translation workflows. Reduce time and costs by making full use of detailed out-of-the-box dashboards to identify untranslated and out-of-sync content.

In-depth content health reports

Monitor content health by easily accessing in-depth reports that list broken links and references and provide the review status of all topics. Use the reports to perform comprehensive sanity checks, ensuring that publishing readiness. Generate a content re-use report to track adherence to re-use guidelines.

Easy integration through APIs

Support for FrameMaker documents and books

Use the same CMS to manage unstructured FrameMaker and DITA content, reducing maintenance costs during the migration process. Enjoy support for version management, translation and generating outputs for FrameMaker documents.

Empower distributed teams to contribute and collaborate faster and smarter

Powerful project and workflow management

Collaborate with team members using projects, workflows and tasks. Use Projects to track progress and assign different roles to team members. Automate the delegation of tasks with completely customisable workflows to ensure that business processes are complied with.

Native integration with Adobe FrameMaker

Enjoy deep integration with Adobe FrameMaker for a fast and efficient authoring experience. Access version management, search and review capabilities from within FrameMaker.