A recent kitchen grease fire caused severe soot and smoke damage throughout a Strafford, NH home. The insured submitted a claim through her insurance carrier and Soil-Away was assigned the project. A Soil-Away emergency restoration service team responded immediately to inspect the property. The majority of the structure and contents were damaged by soot or affected by smoke odor. Following Soil-Away’s fire restoration cleanup services the client mailed the following note:

“I cannot say enough about the excellent service that was done on my home. Tom did a great job with his crew and I can’t see a thing they missed. I did inform the insurance company also. They were all polite and all hard workers…” – Francis (Stafford, NH)

Last night, with single-digit temperatures, members of the Soil-Away team volunteered to ring the bell for the Salvation Army at the Mall of New Hampshire in Manchester. Set up at the lower Macy’s entrance, Founder- Jack Solloway, Director of Client Services- Joshua Solloway, and Sales Manager- Neil Mishkit encouraged shoppers to show their generosity during the holiday shopping. “It was great to see everyone supporting the Salvation Army,” stated Neil. “While it was very cold, most people did not hesitate to donate.”

The Soil-Away Team has made volunteering for the Salvation Army an annual tradition. “Serving the community is a big part of what we do,” explains Jack. “Year-after-year, ringing the bell is a lot of fun. And obviously it is for a great cause!”

It is winter and the New England weather can be very unforgiving for properties. Bitter cold temperatures and driving snow storms wreak havoc on homes. Frozen pipes cause thousands of dollars in property damage every year. A tiny pipe crack can result in countless gallons of water flowing into your home affecting the structure and contents. This kind of situation can be devastating to a home or property owner. Thankfully, there are a few steps you can take to prepare for, or even help prevent, these occurrences…

– Pipe inspection (professional recommended)

Are pipes properly insulated?

Are there any leaks that can be sealed/repaired?

Focus on attics and crawlspaces where pipes are most vulnerable

Know where your main water shut-off is in case of an emergency

– Winter game plan

Maintain sufficient house temperature

Allow for heat to circulated throughout house (don’t block off rooms)

Turn off outdoor faucets

Have a friend inspect house daily if you are out of town

Have pipes professionally winterized if property will be vacant

If you have sustained water damage from a broken or frozen pipe at your home, Soil-Away can help. Our highly trained team of structural drying technicians will mitigate your water loss. We can detect moisture issues on the interior of your home with our array of moisture meters and infrared cameras. Using commercial drying equipment, we will safely and efficiently dry your structure back to pre-loss condition. If you are submitting a claim, we will also work with your insurance company throughout the entire process. Tell them you want Soil-Away! Please remember to keep our office number available in the event of an emergency water loss. 603.641.6555

Hooksett, NH – Over 75 local business professionals attended the Hooksett Chamber’s after-hours networking event at Soil-Away this past Wednesday. Attendees were able to make new connections and deepen relationships with neighboring businesses and organizations. One organization to greatly benefit was the Make-A-Wish Foundation of NH. Soil-Away worked with Director of Philanthropy, Jason Tremblay, to run a 50/50 raffle. Doug Porior of Umbral Technologies won the raffle which he promptly donated back to the non-profit. Other parties that sponsored the event include the NH Fisher Cats, Drinkable Arts, The Dry Cleaner by Val’s, and Anytime Fitness. Food was catered by High Street Farm House (Goffstown), Klemm’s Bakery (Windham), and members of the Soil-Away Family.

Hudson, NH – Most recently The French Insurance Agency of Hudson, NH acknowledged Soil-Away as their preferred vendor for water and fire damage restoration services. Insurance agents are often contacted by their clients following a water or fire damage situation. The claims process can be challenging, but is an opportunity for the agency’s customer service to shine. Having a strong relationship with a local cleaning and restoration firm, like Soil-Away, only helps the process. For claims relating to water damage or fire/smoke issues “we do not hesitate to give our recommendation for the client to contact Soil-Away,” states a French Insurance representative.

Can you believe the holidays are here? Tables loaded with food are just around the corner. With that comes a lot of cooking. Home cooked meals bring a lot of joy to a home, but they also can pose serious danger. Every year thousands of damaging fires are started as a result of cooking. One of the most common threats is a grease fire. So how do you deal with a grease fire if it should happen to you?

– Never use water on a grease fire

– Never carry a flaming pot or pan outside. This will likely cause additional property damage from spills and possible personal burns.

– Heavy amounts of baking soda can help suppress the fire

– If possible, cut off the oxygen supply to the fire by covering with a metal lid.

Please note that Soil-Away can help in the event of fire/smoke damage to your property. Soil-Away is an approved vendor for numerous national and local insurance carriers and will manage the entire claim process for you. We ask you to consider connecting with Soil-Away today regarding an emergency property damage mitigation plan. You do not want to be caught off guard in the event of water, fire, or mold damage situation.

Hooksett, NH – Local business representatives will descend upon Soil-Away’s Hooksett, NH facility on Wednesday, November 13. Soil-Away will host the Hooksett Chamber of Commerce’s after-hours, monthly networking event. The event serves as a valuable opportunity for business owners, managers, and salespeople to interact in a way that promotes the mission of the organization. The Hooksett Chamber of Commerce “is organized for the purpose of advancing the commercial, industrial, civic, recreational and general economic interests of the Town Of Hooksett, its resident businesses and citizens.”

Soil-Away has been a member of the Hooksett Chamber since its commencement in 2010. This will be Soil-Away’s second time hosting the event. “We are excited about the chance to have chamber members and guests visit our facility,” states Director of Client Services- Joshua Solloway. “It is a great opportunity to build relationships with neighboring businesses.” This networking opportunity is open to chamber members and potential-members. Contact the Soil-Away office for more details.

Ashland, NH – November 1, 2012 – Soil-Away Cleaning and Restoration Services, one of the largest and most well regarded non-franchised cleaning and restoration companies in New England, recently opened up a satellite branch in New Hampshire’s Lakes Region.

Due to client demand in central NH, Soil-Away has opened a new location in Ashland. The Company’s client base has slowly been growing north ever since its start in Haverhill, MA in 1990. “We definitely have an expanding client base in the Plymouth, Moultonborough, Laconia, Tilton, Bristol, and Meredith areas,” states Director of Client Services Joshua Solloway. “Opening the new branch was an easy decision.”

The Soil-Away Lakes Region branch will offer all the same cleaning and restoration services as the main location in Hooksett. The most common cleaning jobs requested are commercial and residential carpet cleaning, upholstery cleaning, and roof cleaning. Soil-Away is also able to better serve clients in the event of an emergency water damage clean-up or fire mitigation situation. “Our emergency response times are drastically improving with this new location,” continues Solloway. “We are getting to the properties quicker which is minimizing property damage, reducing stress for the home or business owners, and shrinking costs for the insurance companies.”

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About Soil-Away

Soil-Away is a full service environmental and emergency restoration services company. We are one of the largest independent cleaning and restoration companies in New England. We work with insurance carriers, property management companies, major corporations, and homeowners in restoring their water, fire, smoke, odor damage to pre-loss condition. We also provide mold removal and prevention solutions, HVAC duct cleaning; furniture, and carpet cleaning.