1. Download the PCCarePRO installer by clicking the DOWNLOAD button on the program page.
2. Install the program by double-clicking the downloaded.exe file and following the on-screen instructions.
3. Choose Yes if the User Account Control dialog appears.
4. The installer will take you through a few options that you may want to configure. If you don't understand a particular screen, we recommend just clicking Next to use the default settings.
5. At the end of the install, just click Finish and PCCarePRO will automatically start and guide you through the rest.

We hate to see you go, but if you must uninstall, follow these steps to remove PCCarePRO from your PC:
1. Go to the uninstall or change a program page in your computer’s control panel.
2. Choose PCCarePRO, and press the uninstall button.
3. To complete the uninstallation, press Uninstall in the PCCarePRO uninstaller.

Follow these steps to obtain your license key or confirmation email:
1. Click Register Now button in the left bottom corner of the application windows.
2. You will be transferred to the PCCarePRO website in order to complete your purchase.
3. Upon filling out a short form with the necessary information, we will email you your PCCarePRO license key.
4. Return to the licensing page in the PCCarePRO application.
5. Press the I have a license key button.

When purchasing PCCarePRO software, you are offered the convenient option of auto-renewing your license annually. Unless you disable auto-renewal, your license will renew automatically prior to expiration. You will be sent an email about 1 week ahead of time notifying you of the upcoming renewal. As long as your email address and payment information haven't changed, you won't have to do anything except wait for an email confirming your license has been renewed. If you have disabled auto-renewal, then you will be sent an email message notifying you of the upcoming expiration, and you will be able to follow a link in that email message to renew your license manually. Please be sure to add plumbytes.com and paypro.com to your list of trusted

If you're experiencing problem, here are some possible scenarios as to why you did not receive the "Order Confirmation" email: Either your spam blocker, your ISP or your email client are blocking the "Order Confirmation" email. We recommend you check your spam folder to ensure that the "Order Confirmation" email has not been filtered as spam. You mistyped your email address during the purchase process. If you believe that you mistyped your email address at the time of the purchase, please contact our helpdesk at support@pccarepro.com If for any reason you did not receive your "Order Confirmation" email, please contact our helpdesk at support@pccarepro.com

1. Download the PCCarePRO installer by clicking the DOWNLOAD button on the program page.
2. Install the program by double-clicking the downloaded .exe file and following the on-screen instructions.
3. Choose Yes if the User Account Control dialog appears.
4. The installer will take you through a few options that you may want to configure. If you don't understand a particular screen, we recommend just clicking Next to use the default settings.
5. At the end of the install, just click Finish and PCCarePRO will automatically start and guide you through the rest.

PCCarePRO can be downloaded and installed to any amount of computers. You can purchase and use a single license key for up to 3 computers within the same household (this only applies to home usage, not business, corporate or enterprise usage).

We hate to see you go, but if you must uninstall, follow these steps to remove PCCarePRO from your PC:
1. Go to the uninstall or change a program page in your computer’s control panel.
2. Choose PCCarePRO, and press the uninstall button.
3. To complete the uninstallation, press Uninstall in the PCCarePRO uninstaller.

Follow these steps to obtain your license key or confirmation email:
1. Click Register Now button in the left bottom corner of the application windows.
2. You will be transferred to the PCCarePRO website in order to complete your purchase.
3. Upon filling out a short form with the necessary information, we will email you your PCCarePRO license key.
4. Return to the licensing page in the PCCarePRO application.
5. Press the I have a license key button.

If you're experiencing problem, here are some possible scenarios as to why you did not receive the "Order Confirmation" email: Either your spam blocker, your ISP or your email client are blocking the "Order Confirmation" email. We recommend you check your spam folder to ensure that the "Order Confirmation" email has not been filtered as spam. You mistyped your email address during the purchase process. If you believe that you mistyped your email address at the time of the purchase, please contact our helpdesk at support@pccarepro.com If for any reason you did not receive your "Order Confirmation" email, please contact our helpdesk at support@pccarepro.com

The easiest way to update your email with us is to send a note to our technical support specifying both your old and your new email addresses. Please keep record of the original email address you used when purchasing PCCarePRO software, as it may help if you ever need to locate your original order information.

Please, check that you have downloaded and are trying to register the program, for which this license code was purchased. You can see the program name in the top left corner of the main program window. If the key was issued for the program you have, then please try to register it following the instructions below:
1. Open the program and press the 'Register' button in the bottom right corner of the program window.
2. Highlight the license code in your confirmation email and press Ctrl+C to copy it (nothing visible will happen, the highlighted info is copied to a virtual clipboard).
3. Click inside the registration field and press Ctrl+V to paste the code.

Once your payment is received, your license code is emailed to you immediately. Since online payments by credit card or PayPal are usually instant, license information is usually emailed within minutes of your purchase. To ensure that the confirmation email does not get caught in your spam filters, you may want to add plumbytes.com and domains to your list of trusted senders. If you don't see the confirmation email in your inbox, please check your spam/junk mail folder before contacting PCCarePRO technical support.

With PC Care Pro also maintain system speed optimization.
1. Click the program shortcuts on your desktop to run the program
2. Click the button that says Start Scan Now!
3. Click the button that says Fix Issues Now! after the scan
4. Restart your computer to apply the changes

When purchasing PCCarePRO software, you are offered the convenient option of auto-renewing your license annually. Unless you disable auto-renewal, your license will renew automatically prior to expiration. You will be sent an email about 1 week ahead of time notifying you of the upcoming renewal. As long as your email address and payment information haven't changed, you won't have to do anything except wait for an email confirming your license has been renewed. If you have disabled auto-renewal, then you will be sent an email message notifying you of the upcoming expiration, and you will be able to follow a link in that email message to renew your license manually.

We offer an unconditional 30-day money back guarantee. You have a full 30 days to try the software risk free. If you find that it isn’t what you need, just email our customer support within 60 days of purchase and receive a full refund in the same form you used for payment, no questions asked.

Please note you will only be able to retrieve your license information if you purchased directly from our website or through an authorized reseller / affiliate. If you purchased a physical copy or from anywhere else, we will not have any record of your sale and cannot retrieve your license if lost. Please contact our helpdesk on support@pccarepro.com, be sure to provide as much of the following information as you can to the customer service representative in order to retrieve your order information:
1. Plumbytes Reference Number.
2. Email address used.
3. Date of purchase.
4. Name used for purchase.
5. Address used (if applicable).
6. Form of payment used.

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