Purchased a Rockchucker Supreme Master Kit last week from our local Scheels. Realized after careful unboxing that they forgot to include a deburring/chamfer tool.

Emailed RCBS techs from their web page. Immediately received a message stating they would be in contact within a few days. After confirming where I purchased the item, they are sending out a deburring/chamfer tool at no cost. Very happy with the quality of components in my kit and their customer service thus far.

I thought I would share this story, since often times companies get bashed on the Internet when something goes wrong. Rarely do you hear when a company does right. If you are considering reloading components I can vouch for RCBS's customer service.

dog2000tj

01-05-2013 10:46 PM

i find that a lot of firearms and accessory business's are very stand up and will do almost wahtever to have a satisfied customer. Obviously there are some that are less than savory ... they get outed pretty quickly though.

What the...they will not fit. called RCBS- told them what happened, asked for guidance. Nice lady asked me for numbers on the die.

Hmmm. OLD die. REALLY old. Design changed- new decapping pins will not fit. Told nice lady no problem- had bought it used years before.

She said "We guaranteee our stuff. We are sending you a new die- no charge."

Don't think it gets any better than that.

CamoToe1

01-06-2013 01:48 PM

Quote:

Originally Posted by Sport45

Why'd you overhang your bench so far? You will be much better off without the 4x4 and moving the press closer to the workbench edge.

The reason for the overhang and 4x4 was originally so I could bolt it on and move it out of the way. It's removable but I'm not real happy with it. There's a little bit of flex at the end of the pull. I'll probably change it. The bench is made with 1/2" plywood on a 2x6 frame(came with the house). The mounting slots on the press are about 2" in, so theres no room for hardware on the other side of the 2x6. Any suggestions for a solid mount that's removable?

dog2000tj

01-06-2013 06:14 PM

Quote:

Originally Posted by CamoToe1
(Post 1082339)

The reason for the overhang and 4x4 was originally so I could bolt it on and move it out of the way. It's removable but I'm not real happy with it. There's a little bit of flex at the end of the pull. I'll probably change it. The bench is made with 1/2" plywood on a 2x6 frame(came with the house). The mounting slots on the press are about 2" in, so theres no room for hardware on the other side of the 2x6. Any suggestions for a solid mount that's removable?

Mount a 2x6 block flat on the underside of the 1/2" plywood, securing it to 2 cross members. Use some lags to screw through the plywood and into the 2x6. When you want to remove the press just back out the lags. If over time the anchor points become worn out you can always use a lag shield or thread insert set in the bolting holes. :)

Sport45

01-09-2013 07:31 AM

Quote:

Originally Posted by dog2000tj
(Post 1082679)

If over time the anchor points become worn out you can always use a lag shield or thread insert set in the bolting holes. :)

Or just move the press an inch or two and screw your lags into fresh wood.

Putting a 2x4 leg from the frame to the floor right under the press will help greatly too. It doesn't even have to be permanent. Drive it in when you reload and knock it out when you're done. You might even get way with just putting a temporary leg under your 4x4.