Managed, motivated, and trained 25 staff members on spa services, etiquette, and procedures
• Res... Show More

Managed, motivated, and trained 25 staff members on spa services, etiquette, and procedures
• Responsible for interviewing and hiring new staff members
• Monitored all services and ensured compliance with all health and safety codes.
• Assisted in salary management, cash flow and filing quarterly and yearly taxes.
• Greeted all guests and provided daily orientation tour of the spa facilities and services.
• Generated over $450,000 a year by maximizing spa revenue through diligent seasonal scheduling. As a result: awarded for best spa manager and increased traffic flow into the store by 15% each year.
• Handled and disposed multiple types of hazardous chemicals and hazardous waste from different spa treatments
• Designed marketing materials (manuals, website, and brochures) and use communication channels to effectively and efficiently communicate towards a target audience.
• Maintained a high level of communications and ability to negotiate contract and pricing with our distributors.
• Managed and balanced inventory, supply orders, and schedule demand.Show Less