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Steve G., Engineer

Category: Android Devices

Satisfied Customers: 17795

Experience: VP of electronic repair firm.

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I have two kindles. One my wife uses and one that I use. My

Customer Question

I have two kindles. One my wife uses and one that I use. My wife's works perfectly. But, mine will no longer hold a charge. Several years ago my wife's kindle was replaced (at a trade-in charge). Now mine has failed ..... it no longer charges. I would like to trade in my malfunctioning kindle for a used replacement .... Please help.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

You should understand that you are on the Just Answer website. This is a site for technical support on a wide range of electronic items including Kindles. We are NOT Amazon.