All these incidents could be pointing towards a deeper root cause that the company needs to thoroughly investigate. Recently, Associate Professor of NUS Business School, Mak Yuen Teen, pointed outhttps://www.youtube.com/watch?v=hQgZb6U3iPw that SingPost’s transition to e-commerce and other investment areas could affect the standards of traditional postal services. Similar to many countries around the world, postal services have long become a sunset industry. In this technological age, many have opted to go digital.