AuthorTopic: Lost GPS signal (Read 6530 times)

I have used the GB580P for 4 months now with much pleasure, but since last week I suddenly do not get a GPS-signal anymore.

I tried Factory reset, and used older and newer firmware, but the screen with "Locating Satellites..." stays at "00/4 FIXED" and you see the progress bar some millimeters progressing and then getting back to zero. On the screen with GPS info I see "WEAK SIGNL" and no satellites in the circles on the screen.

How can I solve this problem (I'd like to take it on my holiday that starts in 1 week)?

Welcome to the forums! Good to hear that you have been using the device with much pleasure. As for your issue, I just have a couple of questions:

What is the current firmware version of the device? Is it the latest one (F-GGB-2O-1204131)? If so, perhaps you can try updating the firmware again. Please download the firmware files from here: (https://www.yousendit.com/download/QlVpYnU5OW50QTFEZU1UQw). Please carefully read the instructions first.

Moreover, what is the testing environment? Do you have a clear access to an open sky, with no tall trees or buildings around?

You can try to turn off the device, wait for a few seconds, and power it back on.Next, make sure that the GPS under GPS Setting (Main Menu > Configuration) is enabled, as well as the WAAS/EGNOS is set to ON.Then, try to test the device with the GPS INFO and check the fix status.

I have the same problem as noted in this thread. I sent an email to the service address but have not received any response. Does any body know if it is still valid .. or should north american buyers be using a different contacts.