I can't create an account on my new kindle. It's a brand new…

Customer Question

I can't create an...

I can't create an account on my new kindle

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

It's a brand new kindle and I've just tried following the instructions on the device but when i get the choices after entering my email and confirming a password ***** a new Amazon account the choice of create account does not respond

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 2 months ago

Thank you for your reply, I don't need help now because my daughter called and was able to point me in the right direction - thank you

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.