Time Warner Cable has introduced a collection of How-To videos to
help customers better understand how to use the company’s products and
services. The complete library of How-To videos consists of more
than 30 tutorial videos ranging from 30 seconds to five minutes in
length.

Produced to be educational and easy to digest, the How-To videos
tap into a broad array of topics including How to Read Your Bill, How
to Use Your Time Warner Cable TV Guide, How to Use
IntelligentHome,How to Manage MyServices, How to Connect Your TV
Wires, How to Use On Demand, and How to Set Up WiFi, among
many others.

“I’m proud of our extensive library of How-To videos that we’ve
produced for our customers. We strive each day to provide better
customer service and the How-To videos are an extension of those
efforts,” said Jeffrey A. Hirsch, EVP, Chief Marketing Officer,
Residential Services of Time Warner Cable. “We understand that
technology evolves at a rapid pace and it’s difficult at times to keep
up with mastering the use of each service, so the How-To videos
are a great resource to have.”

Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of
video, high‐speed data and voice services in the United States,
connecting more than 15 million customers to entertainment, information
and each other. Time Warner Cable Business Class offers data, video and
voice services to businesses of all sizes, cell tower backhaul services
to wireless carriers and, through its NaviSite subsidiary, managed and
outsourced information technology solutions and cloud services. Time
Warner Cable Media, the advertising arm of Time Warner Cable, offers
national, regional and local companies innovative advertising solutions.
More information about the services of Time Warner Cable is available at www.timewarnercable.com,
www.twcbc.com,
www.navisite.com,
and www.twcmedia.com.

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