"outstanding maternity service"

I was admitted to the maternity assessment unit recently due to a problem during my 40th week of pregnancy. midwife whom assessed me was attentive, friendly and made me feel at ease in a worrying situation, despite the fact the unit was busy, the midwife made me feel well looked after and attended promptly to my needs. as my condition deteriorated I was admitted under high dependency to the central delivery suite, the 2 midwives whom looked after me were brilliant, they listened to my concerns and made me feel like their number one priority, consultant was fab, incredibly knowledgeable and had fantastic people skills, I ended up having an emergency caesarian section. all the staff from the consultant, anaethetist, theatre nurses, midwives and hca's on the unit were friendly and very attentive, I feel I owe the safe delivery of my daughter to all the staff involved in my care that day, the unit is a service for the NHS to be proud of.

Responses

Thank you for your feedback regarding the care and treatment you received during your recent admission to The James Cook University Hospital for the birth of your baby.

Your comments will be forwarded to the staff concerned who i am sure will be very pleased to read them.

It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk