Windows XP, service pack 1 and service pack 2. Can't connect to connect.

This is a discussion on Windows XP, service pack 1 and service pack 2. Can't connect to connect. within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have recently taken delivery of the Sky Broadband package, router etc. in order to connect to Sky Broadband Connect. ...

Windows XP, service pack 1 and service pack 2. Can't connect to connect.

I have recently taken delivery of the Sky Broadband package, router etc. in order to connect to Sky Broadband Connect. I'm not connected after 2weeks.

Basically the computer I'm trying to use has not been connected to the net for some 4/5 years. SKY are telling me that because of this,with a lack of automatic updates over that time and the fact that I'm running XP with service pack 1, all make my PC uncompatible with the netgear router? I know there is a live connection and feed to the router but keep getting the "can't find/connect to the ISP" message. There must be people running SKY connect through XP and service pack 1 version or are SKY correct??

Does installing/upgrading to service pack 2 work, have other people had this problem, please help.

I have recently taken delivery of the Sky Broadband package, router etc. in order to connect to Sky Broadband Connect. I'm not connected after 2weeks.

Basically the computer I'm trying to use has not been connected to the net for some 4/5 years. SKY are telling me that because of this,with a lack of automatic updates over that time and the fact that I'm running XP with service pack 1, all make my PC uncompatible with the netgear router? I know there is a live connection and feed to the router but keep getting the "can't find/connect to the ISP" message. There must be people running SKY connect through XP and service pack 1 version or are SKY correct??

Does installing/upgrading to service pack 2 work, have other people had this problem, please help.

Sounds ike a pile of crap to me, what an utter stupid statement to make.
Its the router that does the job of connecting to the internet and the rest is simple networking.
I would try running the Internet connection wizard and see how you get on.

Yes mate it happened to me, i downloaded service pack 2 from windows official website,its a 266mb program and its free... once i installed it the internet worked fine... service pack 1 doesnt work with the sky router and some wireless adapters....