I find this phenomenon fascinating, effective vs busy is a subject I could talk about for days. Essentially in the different places we operate a business from, for example the technician versus the manager - the rules are very different.

Horses for courses

You can’t change the amount of time you have in a day, however you have a significant degree of control over what you do in those hours. Rules that work in one stage of evolution in your business no longer work in another stage of your evolution. It would make sense to alter the way you operate, however in reality we get stuck in patterns of recurring behavior (ways of operating we can’t see), then wonder why the results plateau.​The solution is to create structure and systems that we can delegate functions to other people to do. What happens is often as human beings we like to be needed, so take tasks back as we feel like we’re the only person that can take care of that particular function. I’d argue that unless you’re a heart surgeon the mail can still be collected by someone else, do you get my meaning?In reality there is a lot we can let go of, and create a system to empower someone else to take care of. Sure there are some mission critical items only we can do, however for the most part ninety percent of the business can be outsourced, or delegated for someone else to look after.