Recently, dozens of lawsuits have been brought by plaintiffs’ attorneys against financial institutions alleging that they have been operating websites that violate the Americans with Disabilities Act. The premise for the lawsuits is that these websites either are too difficult or impossible for consumers with disabilities – particularly those who are visually impaired – to navigate and conduct banking business.

Dorsey’s panel discussed how to avoid, and where necessary, how to defend these cases, many of which are brought as purported class actions. Dorsey’s national ADA compliance and litigation team covered recent developments, including decisions by courts interpreting ADA requirements as applied to web-based and mobile platforms, the Department of Justice’s position on accessibility standards and ATM accessibility issues.