Pro Stitcher Premium and Standard WILL ONLY TRACE

How can I get it to stitch? It will only trace on both standard and premium. I have jiggled all the cables, restarted, DO NOT have simulator on on either program but it will only trace no matter what I do.

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I am sorry that you are having issues with your machine not stitching. Make sure that Stitch is turned on so it will stitch. If this doesn't solve the problem please call our Education Department at 1-877-697-8458, M-F, 8-5 MDT. We would love to help you.