Following a career with SITA and American Express Travel, Nicholas set up 15below, launching with Ryanair in 2002. Bringing over 18 years’ experience in travel tech and a drive to improve efficiency and service across the industry, Nicholas has built the company to become a globally recognised ‘best-of-breed’ passenger communications provider – and disruption management specialist. Over 40 airlines today use the 15below notifications platform. A long suffering airline passenger, baggage loser, flight delay regular - and personalised communications lover.