The Kuala Lumpur Mayor’s Tourism Awards is a tri-annual awards programme currently in its third edition, with the first held in 2011 and the second held in 2014. The hotel is proud to be the reigning winner, having bagged the prestigious award for the 5-Star Hotel Category for the third consecutive time, since its inception.

The Executive Committee Members of Shangri-La Hotel, Kuala Lumpur lead by Area General Manager Manfred Weber (bottom row, second from left) celebrate a moment of jubilance at the Kuala Lumpur Mayor’s Tourism Awards Gala Dinner held on 23 May 2017.

The objective of the awards programme is to identify, recognise and reward establishments and individuals who have strived to promote Kuala Lumpur as a tourist destination. The awards also acts to benchmark the highest industry standards of excellence for products and services that have consistently been put into practice.

The judging criteria for the 5-Star Accommodation Category was based 95% on the judges and 5% on an online poll voting by the public. Winning this prestigious award is a great honour as it recognizes that the hotel has achieved the highest level of excellence and has stood out in delivering unique services and outstanding hospitality to its guests.