About the Author

Steven L. McShane is Winthrop Professor of Management at the
University of Western Australia (UWA) Business School, where he
receives high teaching ratings from students in Perth, Singapore,
Manila, and other cities where UWA offers its programs. He
previously taught in the business faculties at Simon Fraser
University and Queen's University in Canada. Steve has conducted
executive programs with Nokia, TUEV-SUED, Wesfarmers Group, Main
Roads WA, McGraw-Hill, ALCOA World Alumina Australia, and many
other organizations. He is also a popular visiting speaker, having
given numerous invited presentations over the past four years to
faculty and students in the United States, China, India, Canada,
the Philippines, Malaysia, and other countries. Steve earned his
Ph.D. from Michigan State University in organizational behavior,
human resource management, and labor relations. He also holds a
Master of Industrial Relations from the University of Toronto, and
an undergraduate degree from Queen's University in Canada. Steve is
a past President of the Administrative Sciences Association of
Canada (the Canadian equivalent of the Academy of Management) and
Director of Graduate Programs in the business faculty at Simon
Fraser University. Along with coauthoring Organizational Behavior,
Sixth Edition, Steve is coauthor of M: Organizational Behavior
(2012) with Mary Ann Von Glinow; Organisational Behaviour on the
Pacific Rim, Third Edition (2010) with Mara Olekahns (University of
Melbourne) and Tony Travaglione (Curtin University); and Canadian
Organizational Behaviour, Eighth Edition (2013) with Sandra Steen
(University of Regina). Steve is also coauthor of editions or
translations of his organizational behavior book in China, India,
Quebec, Taiwan, and Brazil. Steve has published several dozen
articles and conference papers on workplace values, training
transfer, organizational learning, exit-voice-loyalty, employee
socialization, wrongful dismissal, media bias in business
magazines, ad diverse topics. Steve enjoys spending his leisure
time swimming, body board surfing, canoeing, skiing, and traveling
with his wife and two daughters. Mara Olekalns Mara Olekalns is an
expert in the fields of negotiation and conflict resolution. Her
research focuses on communication processes in negotiation. She is
interested in how the timing and sequencing of negotiation
strategies affects negotiators' outcomes, particularly their
ability to create value in the negotiation; and als in identifying
the contextual, cognitive and dispositional factors that shape
strategy choice and sequencing. More recently, she investigated the
impact of first impressions and turning points on trust in
negotiation. In addition to her role at MBS, Mara has been a
Visiting Research Scholar at Kellogg Graduate School of
Management's Dispute Resolution Research Centre. She has held
lecturing positions at the University of Melbourne and University
of Otago, as well as a range of management positions in the
Australian Public Service. She also has considerable experience as
a presenter on executive development programs. Mara has published
in leading international management, psychology and communication
journals, and has presented her work extensively at international
conferences. She was a board member of the International
Association of Conflict Management and is on the Editorial Board of
the International Journal of Conflict Management. Tony Travaglione
Tony Travaglione currently heads the School of Management at the
Curtin Business School. He previously held the position of
Professor of Management in the Asia Pacific Graduate School of
Management at Charles Sturt University. He obtained his Doctor of
Philosophy degree in Organisational Behaviour from the University
of Western Australia. During his career Tony has held a number of
senior leadership roles including Professor and Dean at the
University of Adelaide and Professor and Head of the Newcastle
Graduate School of Business. Additionally Tony holds the position
of Visiting Professor at Stanford University where he teaches MBA
students at the Stanford Graduate School of Business. In addition
to teaching MBA students in Australia and the USA he has also
taught programs in Singapore; Hong Kong and Malaysia. Tony has
published in numerous international journals including Personnel
Review, Journal of Individual Employment Rights; International
Journal of Human Resource Management; Journal of Managerial
Psychology; and the International Journal of Organisational
Analysis. Tony has consulted to a wide range of organisations
including BHP; QANTAS; Swan Brewery; Health Department of Western
Australia; Hunter Area Health; Main Roads Western Australia;
Westrail; Rail Services Australia and Centrelink. Tony enjoys his
spare time by the beach and bushwalking. Having spent time in
Western Australia, the Hunter region of New South Wales, and
Adelaide, Tony has developed an appreciation for a fine red.

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