I don't think it should be based on household....because that's not really fair. There are two people in mine who play Tera & we play it together. There's no point in me getting a 58 if he doesn't get one...

I think the more reasonable way to do it is by account age...
The account has to have been created BEFORE this event for it to qualify. Or, if there are two accounts per IP (which I'm assuming is how you are doing this), then both the accounts would have had to been made before the event.

I don't think it should be based on household....because that's not really fair. There are two people in mine who play Tera &amp; we play it together. There's no point in me getting a 58 if he doesn't get one...

I think the more reasonable way to do it is by account age...
The account has to have been created BEFORE this event for it to qualify. Or, if there are two accounts per IP (which I'm assuming is how you are doing this), then both the accounts would have had to been made before the event.

That way nobody is cheating the system.

This is a reasonable request, however we also want you to be able to get your friends in to play and they will probably need new accounts as well. The system is a bit more complicated than just IP, but you are correct that households with more than one TERA player will not get this benefit. Overall we would rather have you write to CS and ask for an exception to the rule after the fact than to open it up to people trying to cheat the system.

This is a reasonable request, however we also want you to be able to get your friends in to play and they will probably need new accounts as well. The system is a bit more complicated than just IP, but you are correct that households with more than one TERA player will not get this benefit. Overall we would rather have you write to CS and ask for an exception to the rule after the fact than to open it up to people trying to cheat the system.

Can we go ahead and write to CS now, and what documentation do you want as proof?

One per account would be more fair, Treeshark...and it looks like I'm not the only one who thinks this.
Both my husband & I play as well, and we are still fairly new players, we don't even have a 60 yet...
I seriously doubt making it 1 per account is going to make people not invite their friends.