Shopping at Lapponia Jewelry's webshop is easy. Just browse the categories to find your choice of products and add them to shopping bag. By default all of our products are available in stock - if there are any challenges with the availability of an item this will be clearly indicated on the product page. After your selection is final, go to the checkout to pay for your purchases. Our international customers can currently pay using credit cards only - customers living in Finland, Sweden or Germany have a wider selection of payment methods available.

We will process your order within 2 working days and we will send your jewelry directly to the delivery address. An estimated delivery time inside Finland is 1-2 business days and for international deliveries 3-8 business days. We have received lots of very positive feedback about our delivery times!

Please find more detailed instructions below.

1. SELECT THE PRODUCTS

Find your favorite products using the search functionality or browse the selection through product categories and navigation. Clicking the product in the search list or in the category list will take you to the product specific page with detailed information and images about the product. Add the product into the shopping bag by clicking the Add to Bag button.

2. SHOPPING BAG

Click the Shopping Bag button to see the contents of your shopping bag and to edit, add or delete the products. Clicking the Proceed to Checkout button takes you to the order confirmation page for final order review and payment.

3. ORDER REVIEW

Review your order to make sure all the needed items are included. On the review page you can still change the quantity of products if needed. Also check that the total of your purchases is correct. Lapponia Jewelry webshop gift cards and campaign codes can be redeemed on the order review page.

4. PAYMENT

Our Finnish, Swedish and German customers can pay using the Klarna Checkout service which offers several different payment methods such as online banking, electronic invoice and credit cards. For our international customers (shipping outside Finland, Sweden or Germany) only credit card payment is available. To finalize your order, fill in all the required information and select the payment method. Customers using the Klarna Checkout service can choose the payment method after confirming the purchase.

When the order has been placed you will automatically receive an order confirmation email sent to the email address provided to us in the order details. Once your order has been shipped, you will receive a delivery notification with a tracking code to follow the progress of your shipment.

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If your Lapponia product is broken or needs mainteinance, please be in touch with the shop where the purchase was made. You can also send your jewelry to us for repairs. Before sending your jewelry to us please be in touch with the webshop customer service for instructions on how to proceed.