If this is your first visit, be sure to
check out the FAQ by clicking the
link above. You may have to register
before you can post: click the register link above to proceed. To start viewing messages,
select the forum that you want to visit from the selection below.

Icon failure

I received the reply email to Unhappy User, great reply !
So I followed the first step, downloaded RunAnalyser and ran it but no icon has appeared so I cannot open it !
I guess I have some really bad stuff that knows how to handel Spybot !
Any help appreciated.
Regards
Stephen 9

Dear tashi,
thanks for your assistance as I type these words they are sometimes delayed by several seconds before appearing. This rarely happens but here it's as though something in the system knows I'm trying to kill it and is fighting back.
This is my daughters computer and she opperates it in Thai, we are in Thailand. She is 16.
Cryptographic services is stopped, I have tried to start but cannot even in safe mode.
I have downloaded installed and deleted Ad Aware as it would not run cleared out other bad stuff with hijack this and today reinstaled Ad Aware.
I have just uninstalled it and now the typing is working normally.
I could not update AdAware it said unable to conect then could not scan error 5001.
Other security programs: Malwarebytes Spywareblaster Zone Alarm
AVG free
Version 5.1 (Build 2600 xpsp_sp3_gdr.090206-1234 : Service Pack 3)
Kind regards
Stephen 9

Addenum

Dear tashi,
sorry I failed to mention that Internet Explorer stopped working a few days ago. It now asks to Open With when clicked.
It's version 5.1, I have downloaded version 8 but cannot install it
Gives a failed to install, could not validate integrity of file Update . inf .
Make sure that Cryptographic services are running on this computer
Kind regards
Stephen 9