- What exact version and build number of Acronis True Image do you use?

You can find the full version name and build number by going to Help -> About... menu in the main program window.

- What build number of Acronis Linux Agent are you trying to install?

You can find out by issuing the following command: # ./install_file --version

- Issue the below command and collect the log file created:

# strace -o log.txt -fF ./install_file

Then please submit a request for technical support using Ask a question before you purchase Acronis software link. Indicate in the subject of your request that you want to contact Marian Fadeeva. Provide the log file and information collected in your request along with the link to this thread. Marian will proceed with the investigation and try to provide you witht the most suitable solution as soon as possible.