Frequently asked questions for patients

Please explore the list of FAQs below to see if you find the answers you need. If not, don’t hesitate to get in touch via our contact form on this page.

How do I get referred to Southampton NHS Treatment Centre?

You have the right to choose where to be treated and can be referred to us by asking your GP. If your GP doesn’t include us on the list of options available to you, just tell them that you’d like to be treated by us and they can still make a referral as long as you are eligible for treatment with us – the choice is yours, and we accept referrals from any location in the UK.

I have already been referred to another hospital, can I change my mind?

How much does it cost to be treated at Southampton NHS Treatment Centre?

All of our treatments are for NHS patients; this is not a private hospital. Therefore, you do not have to pay for our services and you will receive your treatment under the NHS, just as you would at your local trust hospital.

Can people visit me when I stay overnight?

Yes, our visiting hours are from 3:00pm – 8:00pm

Are the wards same-sex?

If you’re staying with us, you’ll be either in a single en-suite room or a same-sex shared en-suite room.