Help-desk tickets are regularly stranded for 72 hours while admins try to figure out what people are actually asking. Startup Moveworks is adapting natural language understanding to decipher and automate those mysterious requests.

Digi-Capital and Augmented World Expo dish out a bevy of takeaways in a research report on augmented reality and smartglasses, but they didn't quite expect Apple to be cited as a player even though it doesn't have a product.

For the past year, I've been carrying a succession of Android devices and iPhones, learning the ins and outs of each one. But a collection of small, usability-enhancing features keeps me coming back to Android as my everyday choice. Here's my list.

For modern businesses, e-commerce is the common mechanism by which products and services are made available to a worldwide marketplace. Deploying the best e-commerce solution for your business will require...

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