Privacy Policy

Privacy Statement (Customers)

Discountbikespares Ltd is committed to respecting the privacy rights of our customers. This privacy policy explains how we collect, store and use personal data about you when you browse or use our website / online shop.
It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have over our use of your personal data. You must read this privacy policy carefully and we recommend that you print and retain a copy for your future reference. By accessing, browsing or otherwise using this website or dealing with us by any means, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use our services.

What information do we collect about you?
When you make a purchase from Discountbikespares Ltd we may collect the following personal information about you. This is information which is given to us voluntarily by you. In most cases we request, but not limited to, the following information:
• Name
• Address
• Business address (if applicable)
• Email / Paypal
• Telephone Number / Mobile number
• Make and Model of your motorcycle(s)
• Order details / alternative delivery contact and address / details of returns etc.
How will we use the information about you?
The information we receive will only be used for the purpose it was provided for (sending you goods purchased and occasional promotional items).The information we gather will not be disclosed to anyone else outside of our business and business systems. We have a number of business systems which your data may be entered in to including, but not limited to, business management systems, contact systems, postal couriers and sales systems. These systems are secure and can only be accessed by our business users and are password protected. The data will also be used for accounting and auditing purposes.

Disclosure of your information
We may disclose your personal information to any of our staff, suppliers, postal couriers or agents where it would be reasonable to do so. We reserve the right to disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else who could be harmed by such activities. We also reserve the right to disclose user information when we believe in good faith that the law requires it.

Security of personal information
We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. All details of financial transactions entered via our website are by Paypal and we do not hold any customer credit / debit card details.

Your rights
Subject Access Request. Please contact us if you wish to be provided with a copy of your own personal data that we collect online and maintain in our database, and to contest and correct inaccuracies, or request that your personal data be deleted. Upon receipt of such a request we will, after confirming identity, provide all relevant data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible.

Cookies
Our website only uses cookies to help us make the experience on the site better. Cookies are small files which are sent back and forth with web pages which can be used to identify that you have previously visited a site, or to store small bits of information locally with you The cookies we use and the reason for using them are listed below

Google Analytics Cookie Usage

The ga.js JavaScript library uses first-party cookies to:
Determine which domain to measure
Distinguish unique users
Throttle the request rate
Remember the number and time of previous visits
Remember traffic source information
Determine the start and end of a session
Remember the value of visitor-level custom variables

***** Dear Customers - we regret to announce that we will be closing Discountbikespares on 31st May 2019. For the final week you can use discount code spring5 at the checkout for a 5% discount off parts only (£25 minimum order value) or final10 for a 10% discount off parts only (£50 minimum order value) . ***** Dismiss