Shipping & Returns

Shipping Charges

Shipping options are provided at the time of checkout. We offer Standard and Express shipping.

Ground Shipping:
Free ground shipping on orders over $25 applies to items purchased on Shop.Lansinoh.com only. This excludes items purchased on the Lansinoh Pump Parts Store.
Shipping charges on orders less than $25 are calculated based upon weight.
Actual charges are displayed in checkout.

Express Shipping:
Orders shipped Express are delivered via UPS 2nd Day and are calculated based upon weight.
Actual charges are displayed in checkout

Canada & International Shipping:
We currently do not ship to Canada or other international locations.

Shipping Carriers

The carrier we use for Standard Domestic is USPS and United Parcel Service (UPS) for Express Shipments.

Delivery Information

Lansinoh Shop ships most order within 1 business day of receipt. Shipping options are provided at the time of checkout.

Next-Day shipping is available. Next-day rates will be calculated at time of checkout. All expedited orders ship on the next business day.

Returns

This policy applies only to products that were purchased on Lansinoh Shop Products purchased from other retail outlets must be returned to the original place of purchase, per that retailer's return policy.

Lansinoh products are personal hygiene items, and cannot be returned unless they are new, unopened, unused, and in the original packaging. Products can be returned to Lansinoh for exchange, or refund within 60 days of the purchase date. The cost of the original shipping is not refundable. Please contact our customer care team at 800-292-4794 or customerservice@lansinoh.com for complete instructions on product returns.

For items purchased at stores, please contact the store where the purchase was made to review their refund policy.