The Department of Revenue admits the problem on its website, citing a refund-processing issue -- in which a set of refunds was released to taxpayer bank accounts and subsequently reversed -- is being addressed.

However, hat still hasn’t been determined is whether taxpayers who were assessed overdraft fees because of the glitch will have them reimbursed.

"You pay your taxes, do everything you're supposed to do, get a little reward when you do tax returns. When you have it taken away is not the best feeling in the world," Lister said.

Lister said that’s exactly how he’s feeling, and for the past week, he’s been in a holding pattern waiting for answers from his bank.

"It's kind of hard to trust at this point, knowing they just took it without asking," he said. "But you know with the amount of people affected, I’m sure they've received several calls and complaints, so I think they'd try and correct it as soon as possible."

Gov. Charlie Baker said he expects to have the money back in the accounts of impacted customers by the end of the week.

"The Department of Revenue had a tech glitch that was associated with this, basically the money's going to be released by the end of the week," he said.