Cannot attach files

T

Tressa

Asked on Mar 12, 2014 - 04:50 UTC

The window opens to attach a file but it won't let me select from my computer. When I drag and drop the file, it takes the entire screen and I'm unable to go back to my lists without closing the program down.

All responses

David Trey staff

Replied on Mar 12, 2014 - 13:45 UTC

Hello Tressa,

Unfortunately, this is a limitation of the Mac app. As it's based on Safari's engine, it doesn't allow files to be sent through it directly. We'll look into this and rewrite the app in the future, but for now, please attach files through the web-app at https://todoist.com

Best regards,
David

MB

Markus Blaser premium

Replied on Mar 20, 2014 - 17:36 UTC

Hello Tressa and David,
Drag and Drop works on the Desktop-App for me but it's not so convenient. The real problem ist that there ist a red link inviting to chose the file but not working.
I prefer to work in the Mac-App instead in the Web-App, so I encourage to make it possible to attach files also in the Mac-App.
By the way the link does not work in the Chrome-PlugIn as well: Clicking it opens a Finder-Window that disappears immediately, no chance to chose a file this way.

Thanks for staying tuned :-)!

Best regards

Markus

Brendon Wadey staff

Replied on Mar 20, 2014 - 17:44 UTC

Markus,

Yes both the MacApp & Chrome extension can not attach files due to rules each platform has set.