They are courteous. I do not have to wait long. I have never had a problem to return for because it was not done right.

by Verified CustomerMarch 20, 2014

I went up there and they told me that they had my tires there and I had to wait 45 minutes for the tires.

by Verified CustomerMarch 19, 2014

My experience right now is that I had two blown tires and they put on other tires. I started having problems with the tires right away. They were making bad noises and when I went back they said it was just a coincidence and not their fault.

by Jeffery - Verified CustomerMarch 19, 2014

They were equipped to get the job done, they got my vehicle back to me quickly and they even found a better price on the parts I needed. Everybody was very polite and it was a good experience all around.

by Kameka - Verified CustomerMarch 18, 2014

It took a long time to get my service done.

by Verified CustomerMarch 14, 2014

They were fast but I stayed there longer than I wanted to.

by Verified CustomerMarch 09, 2014

Their prices are fair and there is not a long wait.

by Verified CustomerMarch 09, 2014

The problem didn't get fixed.

by Fonda - Verified CustomerMarch 09, 2014

They are friendly. The service was good.

by Donald - Verified CustomerMarch 07, 2014

They did a great job in a timely manner.

1 verified customer did not leave comments but provided this rating:

by 1 verified reviewer

by Cecil - Verified CustomerMarch 07, 2014

They are always very helpful and truthful. They always get it done in a timely manner and a good rate.

by Verified CustomerMarch 07, 2014

They have always done good service for me.

by Emeka - Verified CustomerMarch 03, 2014

They are responsive to you and give you attention. They are small and you can talk with them.

by Barbra - Verified CustomerFebruary 28, 2014

The work was excellent, prices are good and they were courteous and attentive.

by Verified CustomerFebruary 27, 2014

They are quick, thorough, good service, and good prices. He also took care of things on my car that I didn't even have to ask him to do.

by Tyrone - Verified CustomerFebruary 25, 2014

They were not sure of what needed to be done.

by Steve - Verified CustomerFebruary 25, 2014

He did exactly what I ask him to do and I'm happy with the prices.

by Broderick - Verified CustomerFebruary 19, 2014

They got great customer service and they got my car done in a timely manner.

by Quinn - Verified CustomerFebruary 19, 2014

I was pleased with the good work, service and they were quick.

1 verified customer did not leave comments but provided this rating:

by 1 verified reviewer

RepairPal Scorecard

91

OVERALL QUALITY SCORE

24

month

Nationwide

warranty

24

month

Local

warranty

TECHNICAL ABILITY

88

TOOLS & EQUIPMENT

90

CUSTOMER SERVICE

95

CUSTOMER AMENITIES

92

Joe Lyles and Scott Granger have been serving the Charlotte community for over 14 years, first as Fairway Lube and now as Fairway Tire and Auto. This RepairPal Certified shop is the new guy on the block but with the right ideas. These guys have employed a very experienced staff of technicians and have sent them to ongoing training to make sure they are able to tackle most services and repairs that roll in the door. Backed by some of the best automotive tools and computer diagnostic equipment they are capable of making accurate and professional repairs ranging from simple check engine light diagnosis to tires and alignment. They back their work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, and a clean comfortable waiting area are available for your convenience.