I have been a slot player at Ballys for over 20 years, most of that time a diamond card holder, until last.year!, my friends and I visited once ot twice a month! I get asorr mim. of 600 tier pts.each trip! Now i earned platimum status , ( not by getting a credit card). I keep trying to get a room but i am told nothing available for a comp,room! I have a problem walking so Ballys tower is perfect for me! For some reason Ballys is not taking care of their faithful visiters! We eat, sleep and play at Ballys! Conventioneers spend hardly nothing compared to what we do, yet they,are pampered as are the young crowd who drink free and get bombed spending nothing., i am frustrated and i guess my friends and I will have to find our enjoyment elsewhere as many others have! Sorry i have always enjoyed Ballys , its a shame you are ruining it for the real supporters of the casino!