The Multimedia Specialist provides leadership, support and training to staff for non-standard platforms, software, and tools. This position is responsible for identifying new technologies, analyzing how they might be used to the organization’s benefit, and performing testing, implementation, training and support on selected software and tools. This position works closely with program staff and must demonstrate mastery of online, web-based and digital products; excellent communication and customer service skills; proficiency in instructional design and adult learning principles; and possess a commitment to culturally specific and accessible resources for a wide scope of users using a variety of formats.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned

Multimedia Applications

• Research, analyze, and test new technologies and make recommendations for hardware and software additions or upgrades; and which platforms to use for specific purposes.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCETwo to three years experience and/or education in relevant field (such as management information systems, digital communication, instructional design). Demonstrated experience with a variety of web-based and digital technologies. Excellent communication skills with strong commitment to internal customer service. Bachelor's degree (B. A.) in Computer Science or related field from four-year college or university preferred.

LANGUAGE SKILLSAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITYAbility to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

REQUIREMENTS1. Ability to effectively manage multiple priorities and projects simultaneously and ability to meet strict deadlines. Ability to identify and respond to shifting priorities.2. Must be a self-starter that can work within a team and fast-paced environment and handle a variety of tasks with multiple deadlines. Must be very detail-oriented and work with minimal supervision.3. Excellent oral and written communication skills. Must possess excellent project management, organizational and negotiation skills. Excellent customer service skills.4. Demonstrated sensitivity and ability to collaboratively work with individuals and groups from diverse populations and organizations. Ability to maintain cooperative and professional demeanor with rape crisis centers, coalitions, agency staff/board, council members, vendors, consultants, allied professionals and the general public. Must be able to foster positive working relationships with people and create an accessible environment. 5. Must have proficiency with the technology necessary for the functions of the position, including: Refer to section above on “Essential Duties” for specifics.6. Accept and abide by the mission and core values of PCAR.7. Must complete a Pennsylvania rape crisis center sexual assault victim counselor training, within first year of employment.8. Pennsylvania driver's licence and vehicle are not required for this postion.

CERTIFICATES, LICENSES, REGISTRATIONSNone required

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, and talk and hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

OTHER DUTIES AS REQUIRED The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including but not limited to work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.