iOS, Android, & Web

Chimecard is the bank account that helps you lead a healthier financial life and automate your savings. I designed and release the products for iOS, Android, and Web experience.

The Problem

Some of the main challenges I faced was outdated UI and an inconsistent User Experience for iOS and to start strategizing for the Android App.

Process & Strategy

After joining Chime, I received the in-process designs created by a development agency as the Lead Designer. I realized that the current direction was already outdated by today's standards of modern mobile design. I needed a fast and straightforward way to approach the UX inventory. I created a high fidelity app flows in Sketch to validate the User Experience and worked with the content creator for submission to the bank for approval.

The New Chimecard

After working through user flows and features, came the Visual Interface Design for both iOS and Android.

In-App Communication

The direction that I took was to create a familiar chat experience for the Chimecard helpdesk. Other than creating a generic help email system, we wanted to make the experience more human.