Excellent handling of what I thought might be a really difficult situation after someone ran into the back of my car. I did not have any impact or inconvenience on me due to the excellent manner everything was dealt with.

Great staff with good customer service and comfortable facilities whilst waiting. We used them for repairs and have had a great service from them. Worth comparing their prices as they will match cheaper garages, e.g. for tyres.

Generally the dealer was very helpful and the people I dealt with were pleasant. My only criticism is that in the three months it took to repair they did not phone me once with any kind of update or general courtesy call, the chasing was always done by me. I appreciate that they were waiting for one part but a call with an update would have put my mind at ease...but apart from that all was OK.

When dropping off my vehicle I was made to wait for nearly an hour before being dealt with due to the Service Receptionist not informing the Body Shop personnel that I had arrived. Once with the Body Shop guys, they did a truly fantastic job of looking after me and my car and were extremely apologetic about my initial extended wait.

Sorry for interrupting

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