Ensure that “Obtain DNS server address automatically” is selected. If that is already selected, try switching it to “Use the following DNS server addresses:“, then fill in the following values:

Preferred DNS server: 8.8.8.8

Alternate DNS server: 8.8.4.4
The above addresses are Google’s public DNS IP addresses. Select “OK“, then “OK” again and attempt to load a website. If it works, the problem may be that the DNS settings on your local router are not working, or your Internet service provider is experiencing DNS issues.

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Have a look under “Control Panel” > “Programs” > “Programs and Features” and uninstall any recently installed programs that may interfere with your Internet connection. In many cases, VPN related software can cause DNS related issues.

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Is the issue happening for all devices in your house that are connected to the same network? If so, the problem may be related to your router or ISP.

If the problem is occurring with just this computer and you have completed the above steps, it is possible that malware or a virus has infected your system. Download and install Malwarebytes, then perform a full scan to clean any malware or viruses that may be causing your problems.

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If you have tried all of the above with no luck, it’s time for the “Scorched Earth” approach. Try resetting your network settings with these steps:

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If you’re still having issues at this point, a virus or malware may be infecting the Chrome browser. Download and install Malwarebytes, then perform a full scan to clean any malware or viruses that may be causing your problems.

Did any of the above steps work for you? Please share your experience in the comments section.

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Who’s Behind Technipages?

My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.