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Shoraka's aunt was a florist in Irvine, California, and had been telling Shoraka how services like Teleflora and 1-800-Flowers were hurting her local business. The two friends had used those companies to send flowers before, and were always disappointed with the results.<p>"The photos online didn't …

When I argue that e-commerce isn’t likely to destroy innovative omnichannel retailers, I typically receive passionate responses. Am I really suggesting that the growth of e-commerce will slow before it annihilates most physical retailing? And how could I possibly argue that the economics of …

Showrooming, once a worry primarily for consumer electronics retailers, is expanding into markets we might have thought exempt. Today we can investigate everything from cars to books to groceries in person and then proceed to order them online, often with greater ease and significant savings.<p>Chalk …

The habit of paying for things on smartphones and tablets is already ingrained in modern consumer society, particularly among young demographics. In the same way digital payments companies like PayPal helped usher in the PC-based e-commerce explosion, mobile-focused companies are exploring how to …

The emerging markets have had a rough year.<p>Concerns about the Federal Reserve tapering its monthly bond-buying program and a rise in interest rates got investors antsy. The concern was that this could cause a reversal in capital flows causing problems for many of the emerging markets that run huge …

Airbnb is one of the most celebrated start-ups of the past decade, and its creation story is well-known: In 2007 two design school graduates dusted off some air mattresses and rented out space in their San Francisco apartment to conference attendees who couldn’t find hotel rooms, netting $1,000. A …

Ben Bernanke’s recent press conference and China’s interbank market crash may appear to have little in common but the truth is rather different. For both the U.S. and China are trying to deflate asset bubbles caused by excessive money printing and interest rates being kept too low for too long. And …

Chinese luxury travelers, an increasing lot who go abroad but still mostly crisscross the mainland, need places to stay. In the top-tier cities they can choose among foreign hotel brands if desired, but in China’s smaller metropolises, the picks are more likely to be domestic. New Century Tourism …

Ever since Amazon’s Price App appeared on the retail scene some 18 months ago, pundits have prophesized the demise of big-box retailers. There’s no question that Amazon’s innovation went right for the jugular of any volume- and price-focused retailer selling commodity goods like consumer …