Shipping

We ship everywhere in the European Union and selected countries in Africa and Asia. Our Express shipping time in most of the EU is 1 business day. Standard Shipping is available in selected countries and takes 4-5 business days. It is free for orders over 100 €. Exact shipping rates depend on the size of the order and the destination, and can be calculated on the cart page along with the exact time.

Payment

Our roses are treated with a special method, which is a form of drying, although it is much more sophisticated. The result is completely different. The preservation technique allows flowers to maintain a completely natural appearance and feel, as if they were freshly-cut flowers!
This is achieved as follows: Fresh Roses are cut when they are most beautiful and radiant. Instead of leaving them to dry, they undergo a rehydration process by being placed in a mixture made from glycerine and other plant elements. This liquid gradually rises through the trunk until it completely substitutes the sap. After a few days, the process is complete and the plant is ready to be used.
The final result is a flexible flower with a completely natural appearance. The preservative keeps working for months, or even years! With minimal care, you can enjoy our Eternity Roses for a long time.

Keep them in a cool, dry place away from excess heat and humidity!
-Ideal temperature is 15-25 degree Celsius.
-Please don't put the lid or anything else on the top of the flowers.
- They don't need to be watered. - Please don't try to remove roses from the boxed arrangements. - Please use a duster to clean the petals.

The Red Roses

Bas customer service

First of all, I don’t understand the need to review since it doesn’t appear on your website and I cannot alert other people. My packaged was received late for mother’s day, although I paid extra 16 eur for express delivery. No answer was given to me on the evolution of my order, the team is incompetent and unreachable on whatsapp telegram. Only on Facebook answer is so slow and rude, as there were putting the blame on me. I am even afraid to turn the package back to us since it was late because of the poor client service. I don’t recommend at all and I think they became famous with their several partenership on Instagram, not because of the service provided. Last but not least, the flowers looks far more attractive on pictures than on real. Anthony

Unfortunately we understand that some customers are not compatible with our service and our products are not as attractive for everyone. Other than that, the service was provided, only with a bit of delay. We understand that you would like to return it which we have told you you can do so and expecting it. We have served thousands of customers and not a single complaint was made about financial issues so please do as we agreed if you would like to return it, it is more efficient than stating false information about us because you feel offended which we are sorry about.

CL

05/23/2018

Cindy L.

Same as expected

This time, I’m very pleased of my purchase of vanilla box/ red roses. The red color was Vivid whereas my other order, the red color was a little bit dull.