TripAdvisor Traveler Rating:

1.05Cleanliness

4.05Location

1.05Rooms

4.05Service

1.05SleepQuality

4.05Value

1.05

“Filthy”

Dec 31, 2012A Tripadvisor Member, Grimes

Chose the location because of the restaurant on the property which was great and thought since it was a family oriented property I was safe choosing it. I was wrong the bed was cleanand that was it carpet edges filthy prob from being sprayed so much by pest control. Opened cabinet dead bugs under sink, water damage visible outside cabinet, gross didnt sleep at all. I read reviews after I checked in...mistake. All I can say is room 169 is just as nasty as review from 2008 minus the live bugs. I should have stayed at the Comfort Suites for the same price and would have been a better choice. The lady at the front desk was nice and the waterpark looked neat but everything else was dirty, dated and just plain nasty.

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest, thank you for taking the time to post a review. What I appreciate about your review is the inclusion of the room number you stayed in. We were able to take this information and take care of the issues you brought to our attention. With 161 rooms, we sometimes lose track of some important things we should address- thank you for this reminder. I'm sorry you were disappointed in your room and the hotel in general. We will continue to work hard to improve our property and make it a hotel you can rave about in a future review.
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