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Payments

I accept Paypal payments.
Please note that you can purchase using PayPal even if you don't own an account, simply checking "pay by credit card" on PayPal's page.
If you are new to Etsy, this link might be very helpful: https://www.etsy.com/help/article/339?ref=help_search_result

Returns & exchanges

I gladly accept returns, exchanges, and cancellations

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

Request a cancellation within: 24 hours of purchase

Returns and exchange details

Dear Customers, please be aware that all items in my shop are vintage so they all may have some signs of years. Please feel free to send me a message with any questions about items before purchasing and I will be glad to answer you.

If for any reason you are unhappy with your purchase, please return your unused item within 14 days after delivery (accordingly to the tracking). After receiving it I will be exchange or refund you payment minus shipping cost and Etsy&Paypal fees.

If you'd like to cancel your order because of my mistake I will refund 100% of your payment as long as the order isn't shipped yet.

Please make sure your shipping address on your PayPal account is correct before place an order.

I send all packages marked as gift so you wouldn't need to pay taxes.
The shipping price is combined. Please add items to shopping cart and you will see it.

Please pay attention that ETSY doesn’t provide the tracking of Ukrainian parcels in some cases. So if you don’t see tracking information on-site, please try find it on online postal service of your country.
Unfortunately, the postal services of some countries don’t provide on-line tracking for Ukrainian registered airmail. In this case you can track your package while it's in Ukraine only. If the package takes longer than it should, please contact your post office with the tracking number. When you received the item, please let me know.

Please contact me if you haven't got your parcel in 1 month. I can make an official search request to local post office in 45 days after shipping date. If they wouldn't find it and it will be like to my mistake or mistake of the postal service I will send you other item from my shop on your choice as replacement. Or I will refund your payment minus Paypal fees. In case of loss of parcel because of your mistake (wrong address, you didn't got the parcel in time etc.) I will refund your payment minus shipping cost and Etsy&Paypal fees.

In case I will receive your parcel back because of my mistake I will refund your payment minus Paypal fees or I will send the parcel once more. In case I will receive your parcel back because of your mistake (wrong address, you didn't got the parcel in time etc.) I will refund your payment minus shipping cost and Etsy&Paypal fees or I will send the parcel once more after you pay extra shipping.

Please make sure your shipping address on your PayPal account is correct before place an order.

I send all packages marked as gift so you wouldn't need to pay taxes.
The shipping price is combined. Please add items to shopping cart and you will see it.

Please pay attention that ETSY doesn’t provide the tracking of Ukrainian parcels in some cases. So if you don’t see tracking information on-site, please try find it on online postal service of your country.
Unfortunately, the postal services of some countries don’t provide on-line tracking for Ukrainian registered airmail. In this case you can track your package while it's in Ukraine only. If the package takes longer than it should, please contact your post office with the tracking number. When you received the item, please let me know.

Please contact me if you haven't got your parcel in 1 month. I can make an official search request to local post office in 45 days after shipping date. If they wouldn't find it and it will be like to my mistake or mistake of the postal service I will send you other item from my shop on your choice as replacement. Or I will refund your payment minus Paypal fees. In case of loss of parcel because of your mistake (wrong address, you didn't got the parcel in time etc.) I will refund your payment minus shipping cost and Etsy&Paypal fees.

In case I will receive your parcel back because of my mistake I will refund your payment minus Paypal fees or I will send the parcel once more. In case I will receive your parcel back because of your mistake (wrong address, you didn't got the parcel in time etc.) I will refund your payment minus shipping cost and Etsy&Paypal fees or I will send the parcel once more after you pay extra shipping.

FAQs

If you are new to Etsy, this link might be very helpful: https://www.etsy.com/help/article/339?ref=help_search_result

I accept Paypal payments. Please attention that you can purchase using PayPal even if you don't own an account, simply checking "pay by credit card" on PayPal's page.

Please make sure your shipping address in your PayPal account is correct before place an order.

Some part of badges and postcards from my collection are combined in collages. All items you see in collages are available (in a single copy). Please be sure that you will get the same items which you see on photos.

Please choose how many items from set you wish to buy from drop-down box on the right.
You may inform me which items you choose by 2 ways:
1. Please write numbers of items you choose (see last photo in listing) in "Note to seller" box during checkout process.
2. After purchase please go to each collage in order and press "Ask a question" and here write me numbers of items you choose.

You will get the same items which you see on photos. Most of items in my shop are available in a single copy and marked with unique ID that allows me to find it quickly in my collection.

Colors of items may vary slightly depending on your monitor and its settings.

Please be aware that all items in my shop are vintage so they may have some signs of years. I describe the condition of items in description and try to show the possible defects on photos. I pack very securely.

Please feel free to send me a message with any questions about items before purchasing and I will be glad to answer you.

I will send your order by airmail with tracking number, during 1-2 days after purchase. I will send tracking number after the parcel is shipped.

Please be thoughtful when placing your order to be sure you can get your order in time. Delivery terms and other information about shipping you may see in Shop Policies https://www.etsy.com/shop/RealTreasureBox#policies

Please read this article to get know how do you track your order: https://www.etsy.com/help/article/2775

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.