6 Suggested Answers

I called customer service at Graco and explained the problem, asked for a fix.
The rep said the part is not replaceable and told me to send the stroller back to them for 'evaluation and/or replacement'. They will pay to FedEx it back to them this week.
So that is where it stands.
Thank you very much for your site and offering a chance to put the problem out there.

There should be a button on the handle (where you push from) slide this button and twist the handle forward. while this is twisted, pull up on the front 'bar' (above where the child's feet are). It should fold nice and easily from there. i had the same problem and felt like an idiot at the zoo for a 20 minutes. hope this helps, please rate if it does...thanks

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ln, are you talking winnie the pooh umbrella stroller that made by avalon?
If this then.. there are 2 lock at the back of this stroller. You need to unlock first the "buttom lock". This lock has a safety mechanism that when you lock it hold. When you already unlocked the bottom one, the upper one is mush easier to unlock. just take it up then its unlock.
When 2 locks were unlocked then you can fold the stroller by taking up the seat, it automatically compress like an umbrella.
Hope you can figure out what im talking.
If not, dont hesitate to go back at walmart and ask help to their personel. I'm sure they are willing to help you.

Hi to unfold undo the clip if there is 1, some don't have them. lift the handle slightly then it should unfold it self.
To fold you need to apply the brake, stand in frnt then the 2 large grey buttons either side of seat, 1 pushes in 1 comes forward, do this & pull down towards your feet this will fold it up. Don't mistake the small grey buttons on side of seat they are to lay seat back/forwrsd etc; the large buttons are on the frame.

There's a locking mechanism on the left hand side about mid-way down just under the armrest. You need to pull the plastic lock off of the pin and then unfold according to the "fold" instructions included in the manual.