Re: frozen playbook

My PlayBook froze last week after receiving email, only the second freeze up I have had in 14 months. It took me about one half hour to get it to respond, I was beginning to get worried. My battery had about 95 % charge on it when it happened. Here is what I did to get it back to normal. Held down the Power Button and both volume buttons at the same time for 15 seconds and waited about 10 minutes. Tried the start button only, no go. Repeated step one again with the three buttons. Waited again about 10 minutes. Tried the start button again, no response. Tried the three button procedure again and this time the red light flashed when I pushed the start button only after about 6 seconds and she booted up. No problems since.