Develop Effective Key Performance Indicators

May 07, 2004

Organizations often struggle to find Key Performance Indicators (KPIs) that have some effect on employee performance. This study reveals that just 13% of respondents have KPIs effective at changing employee performance, 34% were fairly effective and 25% were somewhat effective.

Focused on helping technical and business professionals about issues in data warehousing and business intelligence, The Data Warehousing Institute (TDWI) has issued third new study, “Best Practices in Business Performance Management: Business and Technical Strategies.” It’s the first in a series of 2004 reports.

Association research indicates that while 13% of those responding to the study have implemented a BPM solutions, a third are exploring the possibility of implementing such a solution, while a third more have a program underway or in planning and design stages. Wayne Erickson, TDWI Research Director, notes that, “This report sheds light on several key questions surrounding BPM initiatives today. Where to begin? How to create effective KPIs? How to architect a BPM solution? How to ensure usage?” For more details, visit www.dw-institute.com