I just phoned in and told them I don't have one of their cable boxes at all (and never had) and they removed the "additional digital connection" charge. We didn't talk about the CableCard line items at all so next month's bill should show just the Digital Classic plus the 2 free CableCards.

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This afternoon I go to switch channels and see that one of the CableCards wasn't receiving the encrypted channels like ESPN. A quick call to Comcast and they said that one of my CableCards had become unsubscribed but he didn't know how. He quickly re-enabled it and it's working fine again. At least I didn't lose my recording for this afternoon (the football game).

After making no headway with the billing department yesterday (no changes on the fees, and a promise for a call from a supervisor that never came), I called billing again this afternoon. This time, the billing rep noted that the $5.99 fees were for cable boxes, and transferred me to sales.

The sales rep apologized, and refunded all of the charges. It sounds like my cards are now free until their new pricing structure kicks in.

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Damn! Just got my January bill. They refunded all my cablecard charges through 12/16 ... and then added them right back in (prorated) for the rest of December at the same $5.99/card (times 6), which is also what they want to bill in January.

Getting charged $1.50 for the card and $4.95 additional outlet charge. I've got three cards (two in tivo and one in television). Fredericksburg VA and I was Comcast just took over our service (was Adelphia). My bill did just go down this month but I haven't seen the paper bill and can't figure out how to get details on their site yet so I'm not sure why. I'm hoping they took off at least one a/o charge.

I am on with Comcast now. They are telling me the cards are free, but there is an Additional Outlet fee of $8.90 for the second card, as it is another device. Seems like they are all over the board here.

They are saying that if I had two TVs, both with Cable Cards, the first one would be included as a part of the base service. The second TV would have an $8.90 fee, as it would represent a second digital outlet. So using the same logic, that is why my 2nd Cable Card in the S3 is $8.90.

Seems like the $8.90 fee is higher and different than most of what others' experience is here.

Then my second tuner stopped working on digital channels because it went 'unsubscribed'.

They had to re-add it and add the fee back.

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A similar thing happened to me - I was actually getting charged 3 additional outlet fees each month, when 1 would be correct for 2 cable cards and no set-top boxes, so I called up. And of course one tuner immediately stopped working.
Called back and got forwarded to service dept who fixed it. The service guy claimed that he had to add a $2 a month cable card charge to my account to fix it (on top of current digital cable + 1 additional outlet), but we'll see how the bill looks. He also tried to charge me a one time fee for making changes to the account, but I talked him out of it.

So for the Gold Package on the two cards would be $24.85 (only keeping the cable box for the Series 2 for TTG)

I am so scared for them to mess with the billing, because it seems to be tied the the service, every time I ask them to "fix" a billing problem I "loose" a service and I do not want them to mess with the cable card programming.

I'm fearing seeing my first CC installed bill. first I was told free then after 2nd installer visit I was told 6.95 per card, 1.50 per card for a Tivo fee and another 6.95 per card for the additional outlet charge.

I hope someone is doing all of this wrong as I will definately not be paying 31.00/month just to use my S3.

I'm fearing seeing my first CC installed bill. first I was told free then after 2nd installer visit I was told 6.95 per card, 1.50 per card for a Tivo fee and another 6.95 per card for the additional outlet charge.

I hope someone is doing all of this wrong as I will definately not be paying 31.00/month just to use my S3.

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What I believe it *should* be (and not what I'm paying):
1. First CableCard included in any digital package
2. $1.50 for second CableCard in the same device.

What I'm paying is the additional outlet fee instead of the $1.50 per month, and that's wrong but Comcast is too stupid/stubborn to actually charge this here, despite what it actually says on their rate card.