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That's not what the issue is, from my understanding. The images display in Outlook just fine, so it's not a file association issue. It seems that the pictures are not getting pulled into CRM. If I right-click on those icons in the email in CRM, my only options are Show Picture (which does nothing) and Go To My Pictures (which takes me to the Pictures file) and Properties (which has Not Available for every property option). Open Link, Save Target, etc. do not work.

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