Thoughts on systems and organizations

Jos de Blok, CEO of Buurtzorg, visiting Helsinki 4.8.2015

I’m happy to announce that together with Ossi Kuittinen and a bunch of other frieds, we have the honor to host a seminar in Helsinki on 4.8.2015 featuring Jos de Blok as the keynote speaker and panelist!

The event Facebook page is hereand the place to get your (free) tickets is here.

Briefly on Buurtzorg: Itis an organization of 9000 nurses (that is about 70% market share in Netherlands) that is entirely based on self-organizing nurse teams with no formal hierarchies and minimal bureaucracy. Its’ remarkable growth (from 4 to 9000 in less than 10 years) was possible as customers loved the customer-centric care model that Buurtzorg uses, and nurses feel they can finally focus on nursing instead of running from home to home to deliver tightly timed “nursing products”. Ernst & Young estimated the Buurtzorg model also saves the Netherlands 2 BEUR every year as it is more efficient and reduced the frequency and duration of hospital visits by over 50%. Read more on the model and the first Finnish pilot here.