[{"type":"article-journal","title":"A Process Management Perspective on Future ERP System Development in the Financial Service Sector","issued":{"date-parts":[["2012"]]},"volume":"3","issue":"1","page":"18-27","container-title":"AIS Transactions on Enterprise Systems (AIS-TES)","author":[{"family":"Glowalla","given":"Paul"},{"family":"Sunyaev","given":"Ali"}],"ISSN":"1867-7134","kit-publication-id":"1000091309"}]