Did a very good job quite quickly and without too much effort. Delivery was very prompt.

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Lee 24/02/2014 18:55:10

The first machine arrived damaged so the guys at tooled up quickly sent a replacement no questions asked!!
you cant ask for more than that. First class.

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Mr Leslie Nicol 16/07/2009 07:11:59

The Puzzi is a replacement for a another manufacturers product. Powerful appliance with excellant cleaning properties. As I have a large German Shepherd dog in addition to normal household traffic I find the Puzzi makes really light work of carpet cleaning - giving excellant results.

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This product carries a full 1 year commercial manufacturers warranty covering both faulty materials and faulty workmanship, it does not cover general wear and tear or damage, batteries, blades, bulbs and other consumables. High pressure hoses are covered only for 3 months and are easy damaged by being trodden on or driven over. In the unlikely event of a fault the item returned is subject to fair wear & tear and must not have been used beyond the scope of it's design.

A Karcher service technician will attend all instances of faulty machines and repair/exchange products with faults due to faulty materials or workmanship. Faults due to incorrect operation, wear & tear etc are chargeable. A credit card no is required for technician callout to cover charges not related to warranty faults.