Dokmeh Studio

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Dokmeh Design Studio is a creative web design and development company established in Tehran on 2007.We are a friendly team of web experts with over 15 years of experience within the architectural and design firms in both local and international scales. We are pleased to announce that we have been awarded 9"CSS Design Awards"and 7"CSS Winner"awards in several years.We seek to create the clearest link between your idea and your target, even if it seems beyond possibility.

Dokmeh Studio developed and redesigned a website for an architectural design studio. They added a new CMS and also provided branding for the website. Their team also offered SEO improvements.

The Reviewer

15-20 Employees

Iran

Nashid Nabian

Founder/CEO, Shift Process Practice

Verified

the reviewer

Founder/CEO, Shift Process Practice

Nashid Nabian

Architecture

15-20 Employees

Iran

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They performed quite well and always delivered on time."

Nov 13, 2019

The Review

Feedback summary:

Dokmeh Studio's efforts have increased web traffic. The website loads well and exudes professionalism to all who see it. The CMS is very intuitive and functions properly. Their team met all deadlines and responded to queries within 24 hours.

the review

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a founding partner at an architectural design studio that specializes in designing different kinds of buildings. These buildings range anywhere from 60–350,000 square meters. We’re a mid-sized office with 15–25 people on our payroll, and we do projects for residential spaces, commercial buildings, hospitals, factories, coworking spaces, and others.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dokmeh Studio?

We wanted to develop a website with additional CMS capabilities. Dokmeh Studio designed and developed our website. They did the graphical branding of our website as well.

SOLUTION

What was the scope of their involvement?

They built our website and integrated a new CMS. This includes an admin page through which we can add new pages for different categories of projects. The CMS allows us to add and edit content with minimal technical knowledge. The loading times of images and other non-text content was a concern. We have limited bandwidth in Iran, so that was a technical challenge. As an architectural studio, we need images, motion graphics, and videos for our clients, all of which are limited by a lack of bandwidth. They provide site maintenance as well.

Their team also designed some icons for us. They created a design pattern that we could use to create new icons and graphics based on their instructions.

We also wanted to have high-level SEO for our website on Google. Before, if I Googled my own name, our website would be the fourth or fifth result. Previously, different web pages from my academic career would appear higher. After Dokmeh Studio did our website, the first results when Googling my or my partner’s name would be our website.

What is the team composition?

They assigned a project manager as our contact point. Our meetings were with three people: the head of their technical staff, the head of their design staff, and the project manager. We always worked with three people in the design process, and we had a single point of contact for changes after the website was done.

How did you come to work with Dokmeh Studio?

We found them via a recommendation from a colleague that had used Dokmeh Studio to build his website.

How much have you invested with them?

The Iranian rial’s exchange rate with the US dollar has plummeted substantially, so I don’t know how the cost would translate. At the time that we did it, the project cost $5,000–$6,000. Now, it would cost $6,000–$7,000 at least.

What is the status of this engagement?

The website went live around two and a half years ago. The design and implementation process took six months. Dokmeh Studio trained our staff on how to add new content to the site. Afterward, they monitored it for two months to make sure we were uploading content at the correct resolutions per the guidelines they provided.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t gotten any direct feedback from clients, but the number of clients finding us through our website instead of other media has substantially increased. In the past, some customers mention seeing us in a billboard, a published piece in an architecture periodical, or a general architectural digest website. Nowadays, many of them mention checking out our website.

Dokmeh Studio delivered the website efficiently and professionally, especially given the limitations of bandwidth in Iran. Our website loads quite well. The CMS is quite easy to grasp by anyone who knows how to use Word.

How did Dokmeh Studio perform from a project management standpoint?

They performed quite well and always delivered on time. If they mentioned a deadline for a particular task, they would actually meet that deadline. Compared to our last designer, that was quite an improvement.

They created a group message on Telegram immediately after we signed the contract. If we had a question or concern, we could just share it there and they’d respond in less than 24 hours. They either replied on Telegram or gave me a call explaining the details and ramifications. We discussed it and arrived at a solution that worked for both of us. They were reachable, responsible, and responsive. We had a great experience.

At different milestones of the design process, they showcased what they’d implemented and asked for our feedback.

What did you find most impressive about them?

Their professionalism, in both design and technical aspects.

Are there any areas they could improve?

The website was working fine in the end, but, during the working period, it couldn’t resize to different digital screens in Iran. This is a function of the Iranian Internet situation. Not all providers adhere to the norms of the international market. They knew that this was the case, and they told us that it would take some time. They specified in the contract the point at which the website would become compatible with various iOS and Android phones. They specified that it would take time to tweak the site for lesser-known brands.

We based the site launch on their estimate, and I would’ve been happier if that timing was a bit shorter. I still appreciated that they were very honest about it.

Do you have any advice for future clients of theirs?

I’d say be very exact about what you want. Once you clearly convey what you want, they’ll be efficient in delivering it. They’re very open to conversation, and they’ll work with you to get the best result.