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My stay at this hotel was a good one, as regards to location and hotel decor this made my stay enjoyable as it typified the splender of the city of Vigan, old and preserved, the only downside of this hotel was the cost cutting of the breakfast every other day filling in a list to chose what breakfast your having the following morning, and the room only being cleaned once during our stay of 5 nights, other than that, we enjoyed ourselves.

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Kelly S.Familj med äldre barnPhilippines,den 21 juli 2015

Beautifully restored ancestral home to hotel

Staff very courteous and helpful. Building tastefully restored and you can imagine how it was in its original state. Rooms spacious and good amenities

8

We enjoyed our stay. Other historical sites are nearby and found a popular restaurant walking distance.

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Scott R.Familj med småbarnUnited States of America,den 21 juni 2015

Charming rooms, yet service is lacking

The hotel/room is very charming.

5,7

Room service is from a restaurant off site and we waited 1.45 hours for 2 hamburgers and pansit. It was very cold.
-we wanted 2 queens and received one queen and a roll away bed big enough for one person.
-the room was not clean e.g. Bathroom had mold and floor not swept.
-street noise will be heard from exterior room
-hot water heater was not working at check in, yet they fixed it.
We communicated our displeasure and the hotel did their best to find a better room.
My suggestion if you want to stay here:
-forget room service
-ask for a third floor interior room
-inspect the room before check in
Despite the service, the hotel has old world charm you can't get from franchise hotels.

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Leonardo R.Reste med partnerItaly,den 14 juni 2015

A standard in the Philippines

Location, facilities, hospitality

7

The hotel its fairly good for the price you pay, we stayed for two days but no body make up our bed or change the towels. That was disappointing.
Breakfast its terrible.

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Avon M.AffärsresenärPhilippines,den 18 maj 2015

Worst checkin time ever

location, building, ambiance

3

Checkin was terrible. We were made to wait for an hour before we were able to get a room. We arrived at 4pm so there was no excuse for them not to check us in quickly. Food was terrible as well. There was almost no decent food choices, only local ones that only a few people can eat. Taste of food was awful!
The staff were indifference and helpless about the complaints. No manager was there to oversee things. Sorry was the only thing they offered for all the mishaps. Over-priced place! I regret having to book here, I actually wanted to refund it when we were waiting to checkin but they just offered us tasting coffee as welcome drinks. What a joke!

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Joan C.Familj med småbarnPhilippines,den 3 maj 2015

Joan's review

accommodating and respectful staff

8

nice place and wonderful people

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Raymund V.Reste med partnerPhilippines,den 2 maj 2015

Great Location

Location, rooms and ambiance

6,7

Great location, clean room and nice ambiance. But the breakfast buffet starts at 7am and the food was late. Internet speed was fine but having a hard time to connect.

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Patrick F.Familj med småbarnPhilippines,den 19 april 2015

Great hotel...

Good location, friendly and accommodating staff, value for money.

9,7

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Ariel M.Familj med äldre barnPhilippines,den 29 mars 2015

Good Location + Friendly Staff + Clean Rooms

1. Close to Calle Crisologo 2. Second floor rooms have better ambiance 3. Smiley faces from the staff 4. Try Cafè Leona across the street 5. Ride a Kalesa for 150php only!