Situated in the attractive residential area of Lupset in Wakefield, Snapethorpe Hall is a friendly, purpose-built care home offering residential, residential dementia, nursing and nursing dementia care.

At Snapethorpe Hall Care Home, residents have a choice of lounge areas overlooking the gardens which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms decorated in keeping with the character of the house with views of the surrounding countryside.

Chefs at Snapethorpe Hall pride themselves on knowing the tastes of residents and preparing a choice of home-cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced home managers and members of staff ensure kindness is at the heart of everything they do.

Facilities & Services:
Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Overview

The Review Score of 9.8 (maximum of 10) for Snapethorpe Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

a) The Average Rating is 4.8 out of 5 from 28 Reviews over all time. This Average Rating is also the rating value for Snapethorpe Hall Care Home in Google's Search Results - more info

b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

Detailed Breakdown

a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

The 5 points available are broken down as follows:

4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

The 5 Points relating to the number of positive Reviews for Snapethorpe Hall Care Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

Review submitted from a Website Submission by Richard S
(Son of Resident)
on Tuesday 27 March 2018.
Relates to March 2018.

The family were concerned when my father was moved from hospital to a care home that he would not be looked after as we have done for him at home for a number of years. From the initial greeting to him leaving the home, we were absolutely delighted. His vital medication was immediately looked after and sorted, and his personal care was wonderful. The staff were so caring and respectful and friendly, that it was even better than we could do at home. This home and its staff should be commended for how they treat people especially within the nursing wing where we were based.
I can only say to anyone concerned about moving a friend or relative into this home, don't be as it is wonderful. The staff's kindness and thoughtfulness is above and beyond what is expected in our experience. The devotion to the residents is wonderful and everyone should feel proud of themselves. Thank you all it was a pleasure to meet you all.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Review submitted from a Postal Card by Sue H
(Stepdaughter of Resident)
on Monday 26 March 2018.
Relates to February 2018.

My stepfather moved to Snapethorpe Hall for end of life care. In the few weeks he was there he was treated with dignity and consideration. He felt safe at Snapethorpe Hall. The management and staff were always available to support both my stepfather and the rest of the family through this difficult time. Moving to a care home was a difficult choice but Snapethorpe Hall was the right decision.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Review submitted from a Website Submission by Dianne G
(Daughter of Resident)
on Tuesday 20 March 2018.
Relates to March 2018.

Snapethorpe's Hall nursing and care staff are excellent and rightly deserve praise. The level of care they provided for my mother and their support for me and my sister during our mother's stay - and in particular throughout the week's leading to our mother's death - was exemplary.
Snapethorpe knows how to provide care at the highest level for their residential and nursing clients.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Review submitted from a Website Submission by Alan T
(Son of Resident)
on Tuesday 27 February 2018.
Relates to February 2018.

From my first visit in September 2017, seeking a nursing home for my mother, I was impressed by the friendliness and helpfulness of the staff. The building is modern, bright, clean and well placed for bus services. I rely a lot on first impressions and that took me to chose Snapethorpe Hall. There were none of the typical nursing home odours and although I accepted that accidents often happen, only once during my visits there was there any problem odour coming from just one room. Staff were always courteous and helpful, my bed-bound mother was well looked after, observation/ turning visits regularly logged day and night, food and fluid intake logs were kept, her room was always clean and her simple, mainly pureed diet was adhered to. Sadly mum's stay was short, and, when she passed away from natural causes, staff kept me regularly informed during her deteriorating condition. Having spoken to friends, and relatives of people there, I have not heard one bad word about Snapethorpe Hall.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Review submitted from a Website Submission by Pat O
(Daughter of Resident)
on Monday 5 February 2018.
Relates to February 2018.

Mum has been at Snapethorpe Hall for nearly two years now. She has recently been transferred from the residential unit onto the Kitwood unit.
I have nothing but praise for the staff and management of this care home. Mum's needs are extremely well catered for and the dedication and understanding of the carers is second to none.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Thank you for your review, we really appreciate all feedback received as it helps us to improve our service where required. Thank you for your kind comments around the support and care provided to your Mother. At Snapethorpe Hall we are proud of the care we deliver and do our very best to fulfil whatever request a client may ask for. We want our clients to feel valued and respected, and delivering kind care is always our top priority. We appreciate that at times staff are busy, however the quality of care is never compromised.

Review submitted from a Postal Card by J T
(Daughter of Resident)
on Wednesday 29 November 2017.
Relates to October 2017.

Mum has been a resident in the above home for nearly 3 years in the nursing section. It is difficult to comment on certain areas as she won't get out of bed - goes through phases when she only wants to eat buns, but the staff have been great with any requests made for certain foods.

All the staff involved in mum's care are excellent but we have noticed that, if a staff member has left in the nursing section, they don't seem to be replaced on a permanent basis and at times the carers have appeared stressed, which in the long term could affect their performance.

My sister and I already have and will continue to recommend the home as mum is very happy and well looked after and that's the main thing.

How likely would you be to recommend Snapethorpe Hall Care Home? Likely

Thank you for your review, we appreciate all feedback as this helps us to improve our service where required. We are so pleased that you are happy with the kind care your Mother receives at Snapethorpe Hall. We pride ourselves on delivering a high standard of care which includes supporting our clients with what requests they may have; this helps our residents to feel valued and respected.
When staff resign it is not always easy to recruit the right calibre of staff to replace them. There are also stringent processes that we must follow to ensure that the staff who do join our team have the necessary checks in place; this will impact on start dates and is out of our control. We always try to use our own to support when needed for continuity of care were ever possible.

Review submitted from a Postal Card by C G
(Son of Resident)
on Monday 30 October 2017.
Relates to June 2017.

My father spent 12 weeks at Snapethorpe Hall Care Home in 2017 he was cared for in an extremely professional and friendly way. I have the utmost respect for the dedicated team from the management team to the nursing staff and auxiliary staff. I would not hesitate to recommend this care home to any third party requiring this service. Well done every one.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Review submitted from a Website Submission by Ian W
(Son of Resident)
on Friday 29 September 2017.
Relates to September 2017.

Mother lived at Snapethorpe Hall for the last 4 years of her life and the care she received was excellent. The home was clean and tidy, her room was well maintained. The staff, most of whom we got to know, were friendly to us and caring to our mother. She had several health issues but was treated by the staff and recovered well. It was our hope that she would be safe and comfortable at the end of her life and this is what was achieved when she died aged 97. Thank you all.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Review submitted from a Postal Card by Lynette B
(Partner of Resident)
on Friday 17 March 2017.
Relates to February 2017.

From the first day we entered the home we were made welcome by friendly staff and this continued together with exceptional care from nurses, carers, cleaners and kitchen staff. My partner had various skin problems and nothing was too much trouble to look after him. I consider myself very lucky to have found such a clean, pleasant home with caring and friendly staff to look after my partner but also be a tremendous support to me.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Review submitted from a Postal Card by M H
(Resident)
on Thursday 16 March 2017.
Relates to February 2017.

A great team, working together to provide a safe, clinically clean environment, coupled with genuinely friendly staff, who are committed to the well-being and welfare of the residents.
Nothing has been too much trouble whether listening sympathetically to resident/relative's concerns or requirements or providing advice and guidance to help everyone settle readily to a new situation.
I cannot recommend this residence highly enough and it's great value for money too.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Review submitted from a Postal Card by Roy B
(Relative of Resident)
on Friday 2 December 2016.
Relates to November 2016.

After visiting 5 homes for my aunt, we were so pleased to see a warm welcome, in lovely clean surroundings. After 1 and a half weeks, all we can say is: Snapethorpe Hall is of a special quality in what they do. Never have we seen such caring staff, nice rooms and excellent communication. All my 91-year-old aunt's needs have been met. The food, teamwork and time given to individual clients is outstanding. I myself, have many years experience in care homes, passed exams, worked with children with special needs, dementia brain injuries. The staff in all departments are on the ball and well trained to reach this, the best standard, they make us feel safe.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Review submitted from a Postal Card by V W
(Friend of Resident)
on Wednesday 23 November 2016.
Relates to November 2016.

On every occasion where I have been to visit, I have always found the home to be clean and the staff friendly. I have visited quite a lot of homes in the Leeds area and have found this home to be well above standard.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Review submitted from a Postal Card by Derek J
(Husband of Resident)
on Monday 17 October 2016.
Relates to October 2016.

My wife recently became a resident to receive nursing care. In the short period of her stay, I can honestly say how myself and family members are pleased with the standard of care and kindness she is receiving all of which is carried out in an unhurried manner and an atmosphere of calm in peaceful surroundings.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Review submitted from a Postal Card by Julie L
(Daughter of Resident)
on Monday 22 August 2016.
Relates to July 2016.

From the first contact to the current time everything has gone brilliantly well. Dad has settled quickly and this, in no small measure, is down to management and staff treating him and the family with great professionalism. Nothing seems to be too much trouble - they are all very helpful and considerate.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Review submitted from a Postal Card by Pat T
(Daughter of Resident)
on Monday 15 August 2016.
Relates to August 2016.

My first impressions were good on looking for a home. My mother went there for end of life care. We were made very welcome and the staff were all very 'tactful' and sympathetic to my difficult situation. They gave my mum super, regular nursing care, but I felt that they were looking after me as well.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Review submitted from a Postal Card by Rebecca C
(Friend of Resident)
on Monday 25 April 2016.
Relates to April 2016.

I just wanted to say what a pleasure it is to visit here. The staff are all pleasant, friendly, welcoming and helpful. The home has a lovely calm and homely atmosphere. The food looks very nice and the person I visit certainly enjoys it. A chocolate eclair has just been eaten with relish. The person I visit seems quite content and care needs appear to be well met. Keep up the good work.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Review submitted from a Postal Card by Tina P
(Daughter of Resident)
on Wednesday 23 March 2016.
Relates to March 2016.

The service is very good and they know the needs of my father and the care they give is outstanding. I will recommend this home to anyone who wants to put any of their relatives here. The staff are wonderful and very helpful.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Review submitted from a Postal Card by Jane S
(Daughter of Resident)
on Thursday 17 March 2016.
Relates to March 2016.

I am very delighted how the staff are looking after my dad. They have also shown myself how caring and friendly they are not just to my dad but also to me. I would just like to say thank you to all the staff for all their hard work, kindness and warmth that they show.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

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Average Rating: 5 out of 5

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Job Vacancies

Staff Profiles

Teresa Taylor

“I believe that kind care means treating people just as you would like to be treated, with love and respect and dignity.”

Teresa has gained over 40 years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Teresa joined Snapethorpe Hall as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Snapethorpe Hall.

When asked what she enjoys most about her role, Teresa remarked: “I just love spending time with our Residents and seeing the difference that we make to people’s lives.”

Away from work, Teresa enjoys travelling and spending quality time with her family.

If you would like to find out more information about Snapethorpe Hall, Teresa has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

You can contact Teresa on 01924 332 488 or via email on snapethorpehall.manager@hc-one.co.uk

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Snapethorpe Hall Care Home

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