Assistant Head Housekeeper

Job Details

Location

Cottons Hotel & Spa

Contract Type

Permanent

Working Pattern

Full Time

Salary

Circa £21K

Closing Date

27/09/2019 22:45

2019-09-27T22:45:00

Excellent opportunity for an Assistant Head Housekeeper to join our team

We currenlty have an opportunity for a motivated and standards driven Assistant Head Housekeeper to support the Housekeeping Manager in running the department. You will support leading a busy team and ensure thousands of guests experience wonderful stays in immaculate rooms.

Your day to day;

Mentor and monitor your team to ensure they provide the highest standards and attention to detail at all times

Provide the highest level of hospitality

Respond to guest comments and issues in a professional manner and rectifying any problems as soon as possible

Ensuring your team are completing their work within a set time frame

Cleaning of bedrooms to required standards

Ensuring hotel procedures are followed by your entire team

Ensuring your team are trained and developed and fully compliant with all Health & Safety requirements and training

Who are we looking for?

The standard of our rooms leaves a lasting impression on our guests, you will need to have a keen eye for detail and hold the skills to lead a team to meet challenging targets.

We will expect you to communicate to all levels and to contribute towards the Hotel Plan.

You will need to be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride.

If you are passionate about providing high standards along with a great guest experience and a natural leader, then this could be the role for you.

In return, we are offering a rewarding role with real scope for career progression along with;

A competitive salary, negotiable dependent on experience

28 days annual leave (rising to 33 days after 5 years)

Health cash plan

Free use of gym and generous employee discounts

Life assurance

Bespoke training programmes accessible to all, including management development

An engaging & supportive work environment

Cottons Hotel & Spa is a busy four-star property in Knutsford, Cheshire, with 138 guest rooms, 14 meeting rooms, restaurant, bar and spa. It is a popular choice with business and leisure guests and staff pride themselves on providing a quality experience to everyone who comes through the doors. It is part of The House of Daniel Thwaites, a unique collective of Inns, Hotels & Spas offering warm hospitality and high quality service in a welcoming environment.

Thwaites was established in 1807 and to this day remains a family run Business. We have Hotels, Inns, Pubs and a Brewery and are focused on providing superb hospitality in outstanding properties in great locations –