Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

We have listed the SAR value of some cell phones, you can refer to it:

Customer Questions & Answers

All (98)

Product information (49)

Stock status (11)

Payment (3)

About shipping (24)

Others (11)

Q

supports OTA?

By Alape Oct-10/2017 01:10:17

A

Hello Alape, We are sorry it doesn't support.

Q

how can I make payment?

By feisal ahmed Oct-12/2016 07:10:18

A

Hello feisalWe ship worldwide and it is home delivery. Please order as follows:1. First, sign in the account through your registered email address on our website. 2. Add the items to your shopping cart, and then choose the delivered country, shipping cost will appear. 3. Then click "proceed to check out" button. You will find different shipping and payment options for you to select. 4. Fill in your account details and address . Then click “place your order ” buttonYou can pay for order by PayPal and credit card via PayPal. We also accept payment by western union and bank transfer.

Q

My carrier in Australia is Vodafone. Is this phone compatible with Vodafone 4G network?

Unlocked for Worldwide use. Please ensure local area network is compatible. Click herehttp://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Best Regards

Q

My carrier in USA is Verizon. Is your phone compatible with Verizon technology?

By Brad Lawson Jun-23/2016 05:06:10

A

Hello Brad，

This item is Unlocked for Worldwide use. Please ensure local area network is compatible.

hello , I would like to know if the product supports language Portuguese Brazil , and it is again sealed, and the type of charger that comes along with it is the US Standard Charger .

By Diego Jun-06/2016 08:06:28

A

Hello Diego， This item supports Portuguese.

It comes with the original package.

We will send an adaptor according to the order's country of delivery.

Q

Hi. do I understand correctly that the Russian language no?

By Evgeny Jun-04/2016 02:06:05

A

Hello Evgeny， This item doesn't support Russian language.

Q

suports miracast?

By Nuno Alcino May-27/2016 06:05:38

A

Hello，

We are sorry to tell you that it does not support miracast.

Best Regards

Q

I just want to know about " made from which Country"

By Muhammad Akram May-03/2016 02:05:09

A

Hello Muhammad， It is made in China.

Q

Do you have the US VERSION? I need the US GSM Model (A2005). Thanks

By Agustin Apr-10/2016 10:04:07

A

Hello Agustin,

This phone is unlocked , it can work the carrier which can support Frequency GSM850/900/1800/1900MHz , You can check the link to find which carrier this phone can support,The link is http://maps.mobileworldlive.com/.

Unlocked for Worldwide use. Please ensure local area network is compatible. Click herehttp://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Best Regards

Q

My carrier in USA is Verizon. Is your phone compatible with Verizon technology?

By Brad Lawson Jun-23/2016 05:06:10

A

Hello Brad，

This item is Unlocked for Worldwide use. Please ensure local area network is compatible.

hello , I would like to know if the product supports language Portuguese Brazil , and it is again sealed, and the type of charger that comes along with it is the US Standard Charger .

By Diego Jun-06/2016 08:06:28

A

Hello Diego， This item supports Portuguese.

It comes with the original package.

We will send an adaptor according to the order's country of delivery.

Q

Hi. do I understand correctly that the Russian language no?

By Evgeny Jun-04/2016 02:06:05

A

Hello Evgeny， This item doesn't support Russian language.

Q

suports miracast?

By Nuno Alcino May-27/2016 06:05:38

A

Hello，

We are sorry to tell you that it does not support miracast.

Best Regards

Q

I just want to know about " made from which Country"

By Muhammad Akram May-03/2016 02:05:09

A

Hello Muhammad， It is made in China.

Q

Do you have the US VERSION? I need the US GSM Model (A2005). Thanks

By Agustin Apr-10/2016 10:04:07

A

Hello Agustin,

This phone is unlocked , it can work the carrier which can support Frequency GSM850/900/1800/1900MHz , You can check the link to find which carrier this phone can support,The link is http://maps.mobileworldlive.com/.

Q

What type of plug has this product? Is the charger compatible with european sockets?

By Mikkis Apr-08/2016 01:04:07

A

Hello Mikkis，We will send an adaptor according to the order's country of delivery.

is the item in stock?because i cant see ''pieces left'' like other items in gearbest.
Thank you

By christoforos Jan-08/2016 04:01:52

A

Hi christoforos,
This item is in stock for immediate shipping now. We hope you enjoy shopping here with us.

Q

Hello.
As I see you only have this product on stock in EU and China. If I buy it from the EU stock, do I still have to pay customs tax if I am buying from Romania?
Thank you.
Regards Tamas Szlenka.

By Tamas Szlenka Jan-06/2016 05:01:26

A

Hi Tamas, if place your order in EU warehouse, generally it would avoid the tax and the delivery time will shorter than the item shipped form China warehouse. Thank you for your inquiry. Best Wishes for 2016.

Q

Good Morning.
Do you have in stock the two OnePlus 4GB of RAM and 64GB of ROM?
How long the smartphone to Spain received?
Thank you.

By Kiko Garcia Nov-23/2015 03:11:09

A

Hi Kiko,
This item is in stock for immediately shipping now. Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders.
The exact delivery time depends on the shipping method you choose.
1) Expedited Shipping: Around 4-7 business days to arrive.
2) Standard Shipping: Between 6-8 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination.
We hope you enjoy shopping here with us.

Q

Hi, wanna order some pcs 1+2 64gb from "china warehouse" and need to know, when it's will be in stock? And how long do u ship them after payment?

By Kolia Makeev Oct-27/2015 04:10:22

A

Hi Kolia,
This item is in stock for immediately shipping now.
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders.
The exact delivery time depends on the shipping method you choose.
1) Expedited Shipping: Around 3-7 business days to arrive.
2) Standard Shipping: Between 6-10 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination.
Please feel free to ask if you have further questions.

Q

Hello, i would like to know if there is availability of this product on the US warehouse?

By Ferdinand Oct-21/2015 07:10:26

A

Hi Ferdinand,
This item is in stock for immediately shipping now in the US warehouse. Please feel free to ask if you have further questions.

Q

Do you have EU availability for the Oneplus Two, what would be the shipping time.

By richard ellis Oct-21/2015 09:10:28

A

Hi Richard,
This item is in stock for immediately shipping in EU warehouse now. We generally need 1 to 2 working days to arrange the shipping after you make the payment, then it will take around 4-7 business days to be delivered from the EU warehouse. We hope you enjoy shopping here with us.

Q

Hey i wanted to ask if and when are you going be restocking the eu warehouse?

By Alex Fica Oct-19/2015 08:10:02

A

Hi Alex,
We are delighted to inform you that the item is in stock in eu warehouse and is available for purchase.

Q

Hello guys,
do you know when the phone will be back in stock in EU warehouse?
Many thanks.

By Robert Graesser Oct-19/2015 05:10:14

A

Hi Robert,
We are delighted to inform you that the item is in stock in EU warehouse and is available for purchase.

Q

Hey are you going to be restocking the one plus two in EU?

By Alex Fica Oct-19/2015 02:10:55

A

Hi Alex,
The item is available in EU warehouse.

Q

When are you going to be restocking the EU Warehouse, there is a demand for them as this question has been asked before.
Thanks

By Woody Oct-14/2015 05:10:43

A

Hi Woody,
We are delighted to inform you that the item is in stock IN EU Warehouseand is available for purchase.

Hello feisalWe ship worldwide and it is home delivery. Please order as follows:1. First, sign in the account through your registered email address on our website. 2. Add the items to your shopping cart, and then choose the delivered country, shipping cost will appear. 3. Then click "proceed to check out" button. You will find different shipping and payment options for you to select. 4. Fill in your account details and address . Then click “place your order ” buttonYou can pay for order by PayPal and credit card via PayPal. We also accept payment by western union and bank transfer.

Q

How is it cheaper here than on the Oneplus website? Thanks

By Josep M Dec-18/2015 03:12:14

A

Hi Josep, we offer a promotion on this item in order to appreciate our value customers. This promotion will last for a limited period of time. There is a limited quantity of this item available for this promotion. Please kindly note that the "82 pieces left" is not the stock Qty of this item. It means that there are only 82 pieces of this item available for this promotion now. Thank you for your kind understanding. Best Wishes and have great holidays.

Q

Hi, I can see that the Europian warehouse is out of stock, so if I order the phone from China, how long will it take to arrive in the UK and dou I have to pay any extra fee?

By David Oct-18/2015 12:10:33

A

Hi David,
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders.
The exact delivery time depends on the shipping method you choose.
1) Expedited Shipping: Around 4-7 business days to arrive.
2) Standard Shipping: Between 6-8 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination.
Please check the details in following link http://www.gearbest.com/about/shipping-methods.html
Taxes are charged by your local customs office control and are covered by the customer . We recommend you ship the item by surface mail or ems to reduce or avoid ( if applicable) .Please refer to http://www.gearbest.com/about/faq.html

Q

is it available in India, if..service center

By santosh g gedam Mar-09/2016 10:03:23

A

Hello santosh,

Thank you for your inquiry,we can just ship it to India from China.Have a nice day.

Q

Hi
Have you done this before shipping to Turkey? Do you send me there was a problem? Do you guarantee delivery?
IMEI problem exists in Turkey. Can we change the IMEI in?

By Ugur Feb-18/2016 02:02:28

A

Hi,

We can ship to Turkey.

To get a safe delivery ,we recommend customer pay tracking fee and insurance for the order. Buying insurance guarantees your shipment. In the event of verified shipping damage/loss, GearBest will resend an identical parcel free of charge.

We can not change the IMEI number.

Q

i am from mexico do i have, do i have to pay customs charges.
how long does it take to arrive to culiacan sinaloa PO 80050

By sergio daniel gonzalez Jan-25/2016 11:01:16

A

Hi, Sergio
According to our website's policy import taxes are solely customer’s responsibility.
Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs)
By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html
We have three shipping methods, they are Flat Rate Shipping, Standard Shipping and Expedited Shipping. For a detailed explanation about each shipping method, destinations and approximate delivery times, please see: http://www.gearbest.com/about/shipping-methods.html

Q

Could you declare the price of the cellphone lower when shipping to reduce the taxes I would have to pay?

By Anderson Amorim Dec-29/2015 03:12:25

A

Hi Anderson, the importer is solely responsible for all import taxes, sales taxes, and any other customs-related charges. Before you start importing quantities of China products to your country, you'll need to research what the law and practices are in country. Please refer to http://www.gearbest.com/about/faq.html According to our experience declaring a lower value on the shipping will usually allow customers to reduce possible import taxes or customs blockages. If you have any specific requirement regarding declaration, please feel free to add a comment for us during the check-out. Thank you for your understanding. Best Wishes for 2016.

Q

Hello dear personel
I want this device
me, you send them to the A2003 version of this device

By İsmet şahin Dec-22/2015 03:12:45

A

Hi İsmet, we regret to inform you that this is A2001 version. Thank you for your kind understanding. Best wishes to you and Merry Christmas!

Q

Do you give me a tracking number, does it have a cost?
I'm from mexico and wanna know if the band frequencies of 4g are compatible here.
Thanks for answering

By Joshua Rmz Dec-21/2015 03:12:40

A

Hi Joshua,
We will offer a tracking number for this phone for free. The band frequencies of 4g are compatible with Mexico.

Hi César, the available shipping methods and shipping cost of this item from China stock to Ecuador at below:
Flat Rate Shipping FREE SHIPPING
Expedited Shipping $41.14
Please note the actual shipping price will be shown on the order page. Thank you for your inquiry. Best Wishes and have great holidays.

Q

I havnt got it yet,i live in ireland,when is the latest api could order this so i can have it by x-mas eve for christmas

By Dylan dee Dec-16/2015 07:12:13

A

Hi Dylan, this item is available for purchase in EU warehouse now. Please add the items to cart and Proceed to Checkout, then fill the detail destination information. You will see the Available Shipping Methods, Estimated Shipping Time and Insurance when you check out. The Shipping Cost and Grand Total amount will be displayed for each shipping method.
Total Delivery Time = Processing Time + Packaging Time + Shipping Time Generally we need 1-2 business days(excluding non-working days) to arrange the shipment of your order after the order payment is confirmed in our system. Thank you for your inquiry.

Q

Hi,
I am from Romania, do you have the product in Europe warehouse?
The price for neplus Two in Europe warehouse is 389.99 ??
Thank you very much for your help .

By Filipas Dec-15/2015 11:12:41

A

Hi Filipas, thank you for your interest in this product. We can deliver it to Romania from EU warehouse. Please kindly note that we have offered a discount - 53% OFF on this item in EU warehouse. We offer a promotion on this item in order to appreciate our value customers. It is $389.99 USD now. This promotion will last for a limited period of time. Welcome to order! To see more promotional products, please check here: http://www.gearbest.com/gadget-deals.html Thank you for your inquiry. Please feel free to ask further presale questions.

Q

Are you the A2003 version of this product sends turkey

By İsmet şahin Dec-07/2015 05:12:06

A

Hi,
It is A2001 version. We can send to turkey.
We hope you enjoy shopping here with us.

Hello
If I want to order this phone oneplus two. I live in Estonia so interested of buying from EU warehouse. This price should have to include all VAT but if I want to order it for my company is then the price gets lower as much is VAT?
Is the EU warehouse in England and how long it takes to get phone to Estonia?

By Remo Feb-16/2016 02:02:56

A

Hello Remo，We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:A. Expedited Shipping: Around 3-7 business days to arrive.B. Standard Shipping: Between 7-10 business days to be delivered. C. Flat Rate Shipping: Between 10-25 business days to be received.For more shipping details http://www.gearbest.com/about/shipping-methods.html

Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.For more details: http://www.gearbest.com/about/faq.html

Q

when i can get my phone if i buy on the eu werehouse ? (i live spain ,barcelona)

By Kaihan Jan-14/2016 02:01:57

A

Hi Kaihan,this item is available for purchase in EU warehouse now. Please add the items to cart and Proceed to Checkout, then fill the detail destination information. You will see the Available Shipping Methods, Estimated Shipping Time and Insurance when you check out. The Shipping Cost and Grand Total amount will be displayed for each shipping method. Total Delivery Time = Processing Time + Packaging Time + Shipping Time Generally we need 1-2 business days(excluding non-working days) to arrange the shipment of your order after the order payment is confirmed in our system. Thank you for your inquiry. Have a nice day!

Q

How warranty works in EU??

By Michał Nov-03/2015 04:11:37

A

Hi Michał,
We have One Year Free Repair Warranty for this item for all over the world. You can send the phone back to us for respiration. Please check the warranty and return policy of Gearbest here: http://www.gearbest.com/about/warranty-and-return.html. Please feel free to ask if you have further questions.

Q

Good day, we have a product in stock? The A2003 version of the phone? How time send the phone after payment?

By Aleksandr Nov-03/2015 04:11:55

A

Hi Aleksandr,
This item is in stock for immediately shipping now. This phone is the A2001 version. We generally require between 3-5 business days to arrange shipment of orders. Please feel free to ask if you have further questions.

Q

1. i wanted to know about warranty and warranty policy.
2. Is there any additional charge to ship to Bangladesh or total 391.99 usd to only with tax and shipment...?
3. can i give you some advance and rest when i will get the product...??

By Rokibul Islam Oct-31/2015 02:10:36

A

Thank you for your inquiry.
Yes, you can give us some suggestion when you get the phone.
Please refer to the following link for details about warranty:
http://www.gearbest.com/about/warranty-and-return.html
As to customs duty, please refer to the following link:
http://www.gearbest.com/about/faq.html
Great day!

Q

I'm from Canada. Do I have to order from US warehouse or China? How about the language? Can u install English version if I order from China? Thanks.

By Rogers Oct-14/2015 02:10:38

A

Hi Rogers,
You can order from China.You can leave a message when you make order ,We will install the language as your requirement, if the item can not support , we will send the email to notice you.

Q

If you Ship the Oneplus 2 from your EU warehouse to Greece is custom free and if you ship it from china warehouse we pay customs??

By Chris Oct-13/2015 01:10:12

A

Hi Chris ,
There is no custom free from EU warehouse.

Q

Hi
I live in Denmark. Shall I pay any custom for the product sended from your EU-warehouse ?

By Simon Kopalski Oct-13/2015 08:10:35

A

Hi Simon,
You dont have to pay custom from EU-warehouse.

Q

Is this covered by any form of warranty? if the phone gets damaged can i send it back? or something

I'm wondering if there is any support if something goes wrong with the phone in the first year in Australia. Is there someone to talk to or to get it fixed IF something goes wrong. Or does it have to be shipped back to China?

Pros:perfect HD 1080p nice cam FP is so amazing supports 5 fingerprints build quality is high almost evrything in the phone is perfect

Cons:nothing till now

Sep 28,2015

Is this helpful?Yes (0)No (0)

Price

Ease of Use

Build Quality

Usefulness

Overall Rating

Shipping & Payment

Shipping

There are two key factors which will affect the time you receive your items.

1

Item processing time

After confirming your payment, we usually ship products out within 24 business hours. However, sometimes due to large transaction volumes or other order issues, we may require up to 3 working days to process orders. You will receive a notification email as soon as your product(s) have been dispatched.

2

Shipping methods

China Warehouse:

Shipping Type

Country or Region

Arrive within 1-7 Days

Arrive within 8-15 Days

Arrive within 16-30 Days

Arrive within 31-45 Days

Average Time (Days)

Unregistered Air Mail or Registered Air Mail

United States

0.52%

23.78%

69.62%

5.87%

25.63

Spain, United Kingdom, Italy, Germany, France & Portugal

1.58%

35.8%

56.84%

5.57%

26.39

Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic

5.59%

24.44%

55.84%

13.00%

27

Russia

0%

0.04%

64.94%

30.02%

39.53

Japan, Korea

0%

21.30%

68.80%

9.66%

23

Brazil

0%

0%

23.91%

72.09%

38.6

Turkey

0.06%

61.80%

37.68%

0.45%

23.52

Thailand, Singapore & Malaysia

0%

18.38%

54.27%

25.34%

19.03

Other countries

0.7%

38.79%

47.94%

8.56%

23.57

Priority Line

United States

0.43%

33.18%

65.07%

0.5%

16.43

Spain, United Kingdom, Italy, Germany, France & Portugal

2.55%

18.21%

35.65%

34.27%

26.31

Russia

0%

0%

32.6%

65.4%

36.07

Brazil

0%

0.26%

41.22%

58.17%

36.67

Turkey

0.1%

51.37%

47%

0.47%

14.47

Australia

7.67%

86.60%

5.68%

0%

11

Korea

35.54%

44.45%

19.32%

0%

11.65

Japan

95.80%

2.09%

0%

0%

6.84

Thailand, Singapore & Malaysia

58.96%

41.04%

0%

0%

8.45

Other countries

22.33%

30.8%

27.62%

17.64%

18.65

Expedited Shipping

ALL countries(EMS)

3.8%

46.8%

26%

15%

14.8

ALL countries(DHL)

65.8%

25.75%

3.86%

0.37%

6.72

GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.

USA Warehouse:Generally, 3-7 days to a USA address.

ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.

Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.

Note:The above shipping time are calculated by using calendar days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Paypal

Wire transfer

For orders which exceed $1,500,please contact us at support@gearbest.com.Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3

Western Union

Please contact us at support@gearbest.com for details.Note: please email us the following information after you have paid via Westem Union: · Control Number(10 digits)· The exact amount sent along with the currency· Name of sender.· Address of sender

Your Target Price:

Order Quantity:

Country / Region:

Your Name:

Your Tel:

(please include country code)

E-Mail:

Company Name:

Detailed Inquiry Information:

*Please let us know as much as possible about your inquiry so that we can assist you with your specific needs. We are always happy to help wherever possible.

Hot Sales

Your Recently Viewed Items

Destination Country/Region:

Available shipping methods:

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.

72 Hour Price Protection Program

At Gearbest we work hard to ensure we can offer our customers high quality products at the lowest possible price. If you purchase a Gearbest product and find that the price has dropped within 72 hours of paying the order, we will refund the difference - no questions asked. Simply contact our Customer Service team at our Support Center with the details. Please note that our 72 hours Price Protection Program does not apply to Flash Deal products.

Price Disclaimer

Prices may fluctuate due to page caches, updates or sales ending; the most up-to-date price takes priority.