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Reviews [2]

Vancouvers Best Toy Store ~ Kaboodles!

Our family loves Kaboodles! We visit the store every time we're in Vancouver and find it has the best selection of toys! The staff are super helpful and always have great recommendations. We always stock up on party supplies and cards too. The kids and mom always leave happy!
Bree S.

Terrible Customer Service

Bought a $28 hat for my son and they told me I could bring it back if he didn't like it. Took it home, he said he liked it so I took the tag off. Next morning he decided he didn't want to wear it (too uncool) and so I put it in the bag and went to the store with receipt in hand. They told me I could NOT exchange it without the freakin tag!!! The manager was rude, dismissive and didn't take into consideration what was said to me the day before! I will NEVER shop there again.

Other Reviews from the web

English

3.5 star rating

June 28, 2014

I was at this store today and experienced the worst in customer service. I will give them 1 star because they have cool things. I say a lady followed by a gentleman recieve the worst service. They seemed unwilling to refund an overpriced c@!%!y toy. The customers were from out of town. Had purchased two items, one broke. They would refund that but wanted them to keep the other one knowing it to...
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I cannot praise this toy store highly enough! Whenever I go in there I nearly always find what I am looking for, and if I can't the staff are more than happy to help me look or speak to one of their other stores to try and help me track down something more specific. They have even helped me out when I've been at a loss of what to buy for a birthday present or secret santa gift, their product...
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This toy store is wonderful! I had gone in with only the intention to do some window shopping while waiting for some friends, and ended up spending a fair bit of money. The staff were amazing and very helpful. I was curious about what a product did and the knowledgeable staff were very eager to help me out and explain the item to me. They also have the most amazing socks i've ever seen! I want...
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Business Description from the Web

Kaboodles newest Toy Store is located on Cambie and 18th in Vancouver, BC. We offer educational games and toys, comic books, greeting cards, learning tools, arts and craft kits and much more. Looking for a baby or toddler gift? We've got a huge selection of toys for kids of all ages… we'll even gift wrap your purchase for you!

Visit any of our four locations to find everything from traditional...
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