Terry Jones

Biography

Best known for founding Travelocity.com and serving as founding Chairman of Kayak.com, Terry Jones has become a powerful voice in the world of entrepreneurship through his numerous speaking engagements and the publication of his book, ON Innovation. His career path has established him as a thought leader on innovation in our increasingly digital world. Read More >

A graduate of Denison University in Granville, Ohio, Jones, began his career as a travel agent, spent 24 years at American Airlines in marketing and information technology, capping his career as Chief Information Officer of its SABRE division. While at SABRE he led a team of six working on a project that became Travelocity.com. Jones served as CEO of Travelocity for seven years transforming it to a public company with three billion dollars in travel sales.

He left Travelocity when the company was taken private and became part of the founding team at Kayak.com, a company that yet again revolutionized how travel was purchased. He served as Chairman of the company from its founding until it was sold to Priceline for $1.8 billion dollars in 2013.

Today he is the Chairman of WayBlazer and managing principal of ON Inc, a consultancy he founded to help companies in their transition to the digital economy.

He serves on the boards of Boingo, Cognite, Inc, Smart Destinations and Camping and Education Foundation. He has previously served on the boards of Entrust, Overture, La Quinta Hotels, Luxury Link and EarthLink.

He is a venture capitalist with General Catalyst and Sierra Angels. Read Less ^

Speech Topics

ON Innovation

Every business needs to innovate, but where do you start? In this presentation, Terry Jones explores the fundamentals of innovation and gives leaders simple but powerful ideas they can use to create a more innovative organization. Drawing from his experiences as the founder of Travelocity.com and founding Chairman of Kayak.com, and now his new venture Wayblazer.com, Jones helps audiences turn innovation from an academic exercise into an everyday skill. The stories from his career and personal experiences not only provide well-chosen real world illustrations of how challenging, and ultimately rewarding it can be to gather a team and establish a culture that is open to change, he gives audiences step-by-step plans to create it. Read More >

In addition to this presentation 45 - 60 minute presentation, Terry can also do a breakout session to follow it up. This innovation breakout session builds on the key points of his speech. The group splits into round tables and each selects an innovation topic on which to focus (topics such as; Culture, Team, idea generation, idea selection, idea implementation... these can be any of the 73 topics in Terry's book). They spend 20-30 minutes discussing how Terry's key points apply to their industry and their specific businesses. Terry will circulate and spend time with each team coaching. Then each team (if there is time) or a selection of teams, present their findings to the entire group and Terry facilitates this discussion. Terry's book, ON Innovation is also available as a room gift or for use in book signings. Books can be customized with a company logo or meeting logo on the front with a special message on the back cover for your attendees Read Less ^

Demystifying AI

Terry Jones, whose name is synonymous with ecommerce and travel has started a new business based on artificial intelligence. Having spent the last three years investigating and implementing AI based solutions he offers his unique perspectives on AI and why it is so important to 21st century businesses. Read More >

Terry will show your audience 'why now'. AI has been being constructed since the 1950s so is today another AI bubble or it today the time that all work will be changed by the power of artificial intelligence.

Terry's talk explores:

What are the foundations that insure that this is the time for success with AI

What are the components of AI

What are the myths surrounding AI...things that it cannot do

Why the impact of AI today will be as big as the browser was yesterday

How does big data play with AI

Why AI is the new UI

How AI will turn the internet into the most interesting man in the world

Perhaps most importantly, Terry will explain the coming 'battle for the edge'. How the most innovative companies are battling to make it easier and easier for customers to shop and buy anytime using AI. He will take audiences through examples like Google's Predective Suggestions, Amazon's Alexa, Microsoft's Cortana and IBM's Watson, and how each is striving to be the most powerful AI platform.

The battle for the edge will reshape how business and consumers shop and buy and will topple businesses unprepared for its implications.

Using real world examples, Terry shows audiences how AI is already in use and inspires them to create a place for it in their future. Read Less ^

Disruption OFF

Leaders are worried. Businesses are being disrupted at an ever increasing pace and technological advances are converging to create unprecedented dislocation. Identify what these are and how you can turn them to your advantage. Terry reviews the to 10 technical forces of disruption and more importantly shows the new business models that result. Read More >

Utilizing technical forces of disruption, Terry shows our current business models that are created from disruption and how startups are shedding old concepts to create simple models that "own the edge". The Edge - where the customer is - where we HAVE to be. (IE AirBNB, Uber, Nest)

As Terry says, "My innovation is YOUR disruption. It is only a disruption because YOU didn't do it!" Drawing from his experiences with several start ups and as the founder of Travelocity.com, founding Chairman of Kayak.com and Chairman of Wayblazer, Jones helps audiences turn disruption into innovation.

This fast paced presentation can help you avoid disruption and become the innovator!

Terry can also address the implications of these technologies on the work force and the future of work. Additionally, they can also be combined with his ON Innovation speech and Disruption topic. Read Less ^

Building Digital Relationships

How will your customer contact you today? In the store, via the phone, on your web site, read a tweet, friend you on Facebook? There is no way to know. In this presentation, e-commerce pioneer Terry Jones gives your audience the keys to unlock the mystery of how to deal with today's omni channel customer. Read More >

While face-to-face contact isn't going away, companies that lack an effective online relationship strategy are being left behind. Jones vast online experience can educate your audience in all phases of the digital conversation from search to social media, using real-world examples in creating Travelocity, Kayak and helping dozens of other companies.

Keeping up with today's omni channel customer is a daunting task. Terry's long experience in the on line world (Travelocity, Kayak, Wayblazer and the boards of ten digital companies) can show your audience how to succeed in this complex digital world. From search to social, mobile to big data, local to logistics, Terry will cover what you need to know now to keep 21st century customers satisfied.

These ideas can also be combined with his ON Innovation speech and Disruption topic. Read Less ^

The Impact of AI in Healthcare

Robots caring for our elderly? Printing ears that hear? IBM’s Watson diagnosing our maladies? What are the impacts of AI and other technologies in our healthcare and how can we take these disruptions and use them to innovate to our advantage? Terry Jones is an expert on disruption. He disrupted travel with Travelocity. Disrupted Travelocity with Kayak. And now he’s disrupting travel again with Wayblazer.ai. Read More >

An expert on AI and the future of technology, Jones has consulted with health care and other industries worldwide on disruption and change. He encourages them to take risks testing new business models and that to change the world disruptions don’t have to change everything, many times it’s just one thing. UBER and Travelocity didn’t change a product, just how you purchase it.

In a highly customized presentation for your audience, Jones will show audiences the technologies and new business models that are likely to disrupt them, and most importantly, what do to about it. As Terry says, “Disruption and Innovation are just two sides of the same coin. You only call it a disruption because you didn’t do it!”

Jones has spoken to healthcare organizations such as Blue Cross Blue Shield, e-Health, Express-Scripts, Intalere, LeadingAge, National Association of Home Health Care, Novartis, Pfizer, Siemans, Spectrum Health, Wellpoint/Anthem. You can be the next! Read Less ^

Testimonials

"You challenged me more in 50 minutes that I’ve been challenged in the last 20 years."

- Wellpoint

“I think the most meaningful part can be summed up in the following: Inspire. Engage, Convert. It is relevant for us to use AI to determine customer intent to help them make a decision more quickly. Much better conversion.”

- American Airlines

His willingness to share his knowledge and his ability to open the minds of our audience and focus on their future in the online world was remarkable.

- ADP

"You offered real promise and hope for these struggling companies because of your success."

- Kleiner Perkins

"Part motivation speech, part stand-up comedy routine, Jones’ address to several hundred community and business leaders wove together statistics, anecdotes, and jokes in a slick video presentation."

- The Morning Call

“I loved it! He was entertaining and engaging and really shed light on how AI will be the future. It was a very well articulated explanation of AI’s relevant history and why and how it’s important to the future of our business.”

- American Airlines

"Terry Jones really delivered. His presentation was highly rated and was right on target for an audience of diverse business types and sizes. Well done."

- Las Vegas Chamber of Commerce

"Your speech exceeded even the highest expectations that I had for you. The substance of your speech was thoughtful, provocative, challenging, inspiring and comprehensive. Not only did you have a lot to say, but you said it very extraordinarily well. Your delivery was fabulous."

- National Association for Home Care & Hospice

"I just wanted to take a moment and thank you for one of the most interesting, funny and yet very informative speeches I have heard in almost two years."

- Metropolitan Tucson Convention & Visitors Bureau

“Very excellent and would be a GREAT speaker for ALC! What a great story/presentation. Greatly appreciate the opportunity afforded to me to attend this awesome summit, thank you!”

- American Airlines

"I enjoyed your presentation tremendously! I admire your ingenuity and your natural ability to present so much in so little time! You were definitely "speedy" and made it "convenient" to follow your presentation...I never even peeked at my Blackberry once during your presentation!"

- Colorado Convention Center / SMG

"On behalf of the Firm…thank you for all your help with our event today. Terry Jones gave a fabulous and thought-provoking presentation!"

- Baker McKenzie

"Our partners have new energy and focus on innovation for our firm and our industry after listening to Terry. Terry Jones is a master innovator, and knows how to translate his experiences disrupting business models into practical advice for businesspeople across industries."