Notification Triggers

Below is a table showing which types of events trigger notifications to end users.

Email

SMS

Webhook

Realtime Incident Created

X

X

X

Realtime Incident Updated

X

X

Realtime Incident Resolved

X

X

X

Scheduled Incident Created

X

X

X

Scheduled Incident In Progress

X

X

X

Scheduled Incident Other Updates

X

X

Scheduled Incident Resolved

X

X

X

Postmortem Published

X

X

Component Status Changes

X

Note: When creating/updating and incident/scheduled maintenance, you will have the option whether or not you want to send notifications to your subscribers. This option takes precedence over the above table.