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The hotel is neat and clean and good for short business stay. Wifi is free and good. The food including breakfast is lousy so I would instead suggest that you walk down to some really nice restaurants within 100 m from the hotel

Stayed for 1 night only during our trip. Though arriving Hanoi in the summer, not as we thought in advance, the hotel is actually very very hot. It looked quite old from outside, it's dark inside at the lobby and in the corridor. Every where in this hotel is hot, even in our room. Air conditioner didn't seem to work....

there's no hotel that the old and ugly owner stayed in the restaurant serving for breakfast like in this hotel. we asked for a little ice for our morning's drink but she just refused. all staffs hardly spoke any English except for the reception, rooms are small but enough if you don't take too much luggage. It was truly dirty...

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Thank Tawan B

Ms Kate N, General Manager at Royal Gate Hotel, responded to this review

Dear Tawan B,
Warmest greetings from Royalgate Hotel in Hanoi and thank you so much for your review in our hotel.
For your comments, you exaggerated some things as follow :
1. Royalgate hotel is not too far from Old Quarter ( just 7 minutes on foot )
2. It is not dangerous while you are walking around Hanoi ,...

i stayed here two nights in march. maybe it was the overall impression of the city that made me like the hotel... the window view perhaps.
my floor was 5th, and there are 11 total with a restaurant on top.
i asked to change my room three times, because of the cigarette smell it had. in the end it seems,...

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2Thank Evgeniia M

Ms Kate N, General Manager at Royal Gate Hotel, responded to this review

Dear Evgeniia M,
Warmest greetings from Royalgate Hotel and thank you so much for your kind comments.
We will handle the things that you mentioned in your comments.
We look forward to having your stay again
Best regards,
Kevin Nguyen

The location of this hotel is deally suited for you to walk around sites like the lake, markets, museums, restaurants etc. The service is equally desired with capable staff. Staff's level of English might not be great but they do try and they understand better than they speak. It makes your stay in the city an enjoyable one when you...

I stayed a few places in Vietnam during my travels in Nov. and Royal Gate Hotel stands out clearly as the best. We were recommended by our awesome tour guide in central Vietnam and it was a great find. The hotel is spotlessly clean, the breakfast on the 10+ floor gives you a great view and the breakfast was awesome...

The hotel is ideally located in the center of Hanoi. It is just a few steps away from Truc Back lake where you can find local markets, restaurants, museum at the same area. If you like strolling around, enjoying the lake view and the wind, this is the perfect place for you. The staffs there were very friendly and helpful....

Very good value, spotlessly clean, well located. I stayed here on a work trip and was very happy with the room and service, and I had a nice view over West Lake. The staff were very helpful. It was a short walk to some major tourist sights.

Dear my valued guest,
On behalf of my hotel, I would like to take this opportunity to thank you for rating us on this website. Our hotel is always interested to hear the comments or feedback of our guests so that we can improve the service day by day . Beside that, it is also the big encourage to our...

i've been in Royal gate hotel from July 20th to July 23rd, the hotel has got a good location, rooms were clean and nice. staffs were helpful and friendly, i was very happy there. many thanks to all staffs there, wish u do a good business.

Royal Gate Hotel - 09 Nguyen Bieu street, Ba Dinh district, Hanoi City, Vietnam- 3 starsHotel is designed with luxurious and modern style, woolen floor. All rooms are spacious and feature panoramic views over the West Lake & city. The hotel decor is contemporary throughout. 65 rooms and suites are well equipped with deeply comfortable beds, you will enjoy delicious breakfast served at restaurant on 11th floor. Hotel conference room served with over 80 people at 12th floor. Fitness Centre is in 2nd floor, serve all days, all time.The hotel is perfectly positioned for both the city and for enjoying Hanoi’s major attractions nearby. Just few steps away from Hoan Kiem district- Hanoi old quarter, convenient for any visit of this historic part of Hanoi• Hoan Kiem Lake and Opera House: 1km - 5 minutes by taxi, 10 minutes by walk• Dong Xuan Market: 0.5km - 10 by walk• West Lake: 01 minute by walk• Local Mart and mini mart: 0.1km - 2 minutes by walk• Giang Vo Exhibition center: 3km - 10 minutes by taxi• Noibai- International Airport: 35km – 35 minutes by taxi...more less

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