Customer ratings & reviews

Excellent product

Posted 1 year ago

Katy

Verified Purchase

Elite Member

I've installed 10 Caseta in-wall dimmers in my 2-story house. My previous experience with trying to automate lighting in my home involved TCP bulbs. Suffice it to say that I should have listened when someone in a review said that TCP stood for Totally Cr*ppy Product. I also had used Phillips Hue bulbs as well, which worked OK in terms of turning on and off, but buzzed too loudly for my taste. The Caseta dimmers are pretty easy to work. I had them installed by my electrician, but I set them up myself using their app. The only thing that was a little difficult was figuring out where to set up a schedule for the lights. (Hint: Look under Scenes in the app.) I was a little frustrated that the Caseta website was totally useless when it came to explaining how to set up schedules, but I did eventually figure it out thanks to a web review of the product that said it should be under Scenes. The only other thing to point out is that when you're creating a schedule, you have to create two entries: one for turning the light on, one for turning it off. But within that, you're able to set not only when the light comes on and goes off, but the percentage at which it is dimmed, and you can also create schedules based on sunset and sunrise. I also like that I can set icons for different light types (sconce versus light bulb versus outdoor light) and assign lights to groups, but I cannot figure out how to change where a light is assigned if I screwed it up the first time. But that said, it does turn my lights on and off when I tell it to, which is head and shoulders above what those stupid TCP bulbs did.

I would recommend this to a friend

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Coffeelovr

Verified Purchase

Elite Plus Member

Rating: 5 out of 5 stars

5

Lutron is Sleek!

Posted 1 year ago

Coffeelovr

Verified Purchase

Elite Plus Member

I have a combo of Lutron and Hue products and they are both wonderful in their needed applications. In my living room I have 5 can lights that I've installed Hue (BR30) color spectrum bulbs. In the same room I have two tracks of light behind beams. What I LOVE about Lutron is the ability to still use the dimable halogen bulbs (expensive enough) but have full home automation control. Hue lights are beautiful, I love both offered color spectrums BUT Lutron wall plates, remotes and dimmers are super sleek where Hue controls are "clunky". I'm attaching a living room photo. From my phone or Alexa I have total control over both light styles in my living room. I've also included a photo of how nicely the Lutron dimmers integrated into my existing wall plate, a photo of the Hue and Lutron dimmers side by side AND the home (for now) of my Hue dimmer for the living room...Fridge, its magnetic. I can't imagine the Hue dimmer on my wall but it works great as a way to control the living room lighting in my open floor plan home.

I would recommend this to a friend

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David

Verified Purchase

Member

Rating: 4 out of 5 stars

4

So cool!

Posted 1 year ago

David

Verified Purchase

Member

I love the product and wanted to give a 5 star review. But only 99% of the time everything works perfectly! I give it 4.9 stars. There are a few little bugs in the app where the app says that my lights were on when they weren't. Happened 2-3 times in a month of having this set up. But other than that. Wow. What a great product. I can control all my lights from anywhere in the world with the Lutron hub that came with my starter kit. I didn't need an Apple TV. The Apple TV allows you to use Siri to control the lights with your voice at an external location. But I'm happy with the free app that Lutron provides. The app allows you to do so many things. I have my outside lights set up on a timer where they turn on at dark and turn off at sunrise. Also I like the remotes that come with the switches. The switch to my outside garage lights is in my garage. So I set up a remote by my front porch switches so I can turn on the front porch light and the garage light at the same time without having to walk to the garage to turn those lights on too. Also, I smile when I arrive at my home and all my outside lights turn on with the location perimeter I set up in the app. (VERY COOL) Oh and by the way as long as you are on your wifi network at your home you can use Siri to voice command the lights! I wish the switches were a bit cheaper but I do think they are worth the money for the cool factor! All in all. It's a great product.

I would recommend this to a friend

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cfishrun

Verified Purchase

Elite Plus Member

Rating: 4 out of 5 stars

4

Awesome functionality, but at a price

Posted 1 year ago

cfishrun

Verified Purchase

Elite Plus Member

These are an expensive way to control your lights. However, I was already committed to getting a dimmer and they're $20-30, so its really not that much more for what these do.
Make sure you get the wireless bridge so you can fully utilize everything these things can do. With the app you can program the lights to turn on and off automatically (for example, you can turn the lights on at 40% power 15 minutes after sunset and then turn off at dawn). Or you can remote in any time and manually control the dimmer. There's even a feature that will recognize when you are not at your house (via your phone's GPS) and can randomize when the lights turn on and off to make it look like people are home.
The only downside to my experience is that these dimmers can and will blow out, so follow the instructions and use the appropriate bulbs. During installation our electrician blew out 4 of these trying to hook up 2 of our exterior circuits. We ended up having to settle for traditional switches (which work perfectly fine and left the electrician to assume we got a bad batch of dimmers). I have not contacted Lutron or BB to see what my recourse is, if any. Hopefully I can get a refund or replacement for the bad dimmers.

I would recommend this to a friend

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BBUYKINDOFGUY

Verified Purchase

Elite Plus Member

Rating: 5 out of 5 stars

5

Simple add on to a great system!

Posted 1 year ago

BBUYKINDOFGUY

Verified Purchase

Elite Plus Member

I first purchased the dimmer with the hub and bought this along with it for a second lighting circuit. Because this a simple add on, here was my review of the hub unit that you need first!
I was looking for a smart home control to switch on and off along with dim my lighting that worked with both an iOS app but also with Amazon's Alexa and echo. So many seem to be limited to one or the other or have to use IFFTT to work around. This is simple and easy to set up right out of the box. A note to owners who have 3 way switch wiring. While the box states the switch does not work with 3 way wiring, my plan was to simply eliminate the second switch and install the remote switch (included...sweet!!) where the second switch was. Don't know why Lutron doesn't call it out, but they have a great walk through on how to disconnect the second switch and what to do with the wiring! Win Win!!! Found that out after I got home! They did exactly what I planned to do! After you buy this unit with the hub, the next units are easy to add! Planning now on where to add my thrid one! Alexa, turn on the living room lights............ !!!! Even my wife is addicted!!

I would recommend this to a friend

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Eborchardt

Verified Purchase

Member

Rating: 5 out of 5 stars

5

Great way to smarten up the house

Posted 9 months ago

Eborchardt

Verified Purchase

Member

I really like these switches. I have already converted many of the lights in my home to Lutron Caseta. It integrates with the Lutron SmartBridge which is compatible with both my Google Home and my Nest thermostat. Installation could not be any easier. If you have ever installed a light switch before, you can handle this.
The thing I like about these switches is how easy they are to use. My 2 year-old can operate them with no issues. Another cool thing is that the remote can be mounted on the wall inside a wall plate, so it looks just like another switch on the wall. This allows for adding kind of a virtual 3-way switch to existing construction. I've heard of people mounting them in places that they can't run wires, like a wood post or a cement wall.
I would highly recommend these to anybody looking to get started with smart lighting. I'll be buying more of these as I get around to replacing regular switches.

I would recommend this to a friend

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boma

Elite Plus Member

Rating: 5 out of 5 stars

5

Perfect solution for moving my wall switch

Posted 1 year ago

boma

Elite Plus Member

A large custom full-wall furniture piece covered my existing wall switch. I considered wiring in a new switch to a location that wouldn't be covered by the furniture, though I didn't look forward to the drywall patching & painting that would go along with it. Then I stumbled on this product!
I installed it in place of the existing switch, and covered it with the furniture. Yes, this sounds counter-intuitive, but just stay with me...
Then I installed the wireless remote (with a wallplate bracket made specifically for it, available here on amazon) next to the entry door of the room because I wanted a permanent switch there.
I even bought an extra remote because I liked the utility of having a remote on the night-stand next to the bed.
So in the end, without having to mess with spackle, paint, or new wire runs, I got to relocate (well technically "additional locate" since the original location still remains) my switch, add a remote for bedtime use, and the whole process took less than 20 minutes.

I would recommend this to a friend

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Jimmy

Verified Purchase

Elite Member

Rating: 5 out of 5 stars

5

The best of its kind

Posted 1 year ago

Jimmy

Verified Purchase

Elite Member

I'm a Home Automation junkie, and lighting control is one of the most basic yet most important parts of an HA system. I've tried almost all the available flavors and brands of devices for lighting control: Zigbee switches and smart bulbs, Z-Wave switches and also Lutron's Caseta line of dimmers and remotes.
By far the Lutron Casetas are the very best for many reasons:
*Reliability:rarely go offline or require re-pairing and reprogramming
*Full dimming control of LED lights
*Built-in LED indicator for dimming level
*Very classy-looking with gradual dimming before shutoff
*Work perfectly with WINK and other HA Hubs (although not supported by SmartThings)
*The Caseta Pico remote solves the problem of easily turning any switch into a 3-way or 4-way dimmer switch
*The Pico remote can be wall-mounted or pedestal mounted for handy availability on coffee tables or nightstands.
*The Pico remotes work even when an HA hub is offline
*The FAVORITE level button is ingenious

I would recommend this to a friend

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OrbitalGun

Elite Plus Member

Rating: 3 out of 5 stars

3

Good and Bad

Posted 1 year ago

OrbitalGun

Elite Plus Member

Part of the appeal of the Lutron Caseta dimmer is that unlike nearly all other smart switches, it does not require a neutral wire to be present. The install is very easy, and the instructions were very clear. The remote setup is also painless, and works quite well. However, when in the OFF setting, the switch still allows a small amount of electricity through to the lights. It's not apparent in daytime, but at night my bulbs still have a very faint glow (and this is constant, not just residual glow). I noticed this in both CFL and LED bulbs. It's not a dealbreaker for me, but it makes me hesitant to give a full recommendation. Also, Lutron's Caseta product line uses a non-standard, proprietary RF frequency. This means that in order to link its functionality to other smart home products and services (like Amazon's Alexa or IFTTT), you have to purchase either Lutron's wireless bridge or a Wink hub (which supports Lutron's RF).

No, I would not recommend this to a friend

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LiquidxRyu

Verified Purchase

Member

Rating: 4 out of 5 stars

4

One of the best smart light dimmer / switches

Posted 1 year ago

LiquidxRyu

Verified Purchase

Member

Lutron makes great products and this product is no different. I've purchased a few of these so far and they have been great! They work with many different platforms such as Apple's HomeKit, Logitech's Smart Remotes, and others such as Amazon Alexa (not tested). Although I haven't needed to call for support, they do offer 24-hour support for peace of mind. With a great product, you shouldn't have to contact support, but it's nice to know that they're there if you need it.
Pros:
1) Easy to setup if you already have a Smart Bridge
2) Works flawlessly & have had no problems/issues
3) Works great with Apple's HomeKit & Siri
4) Great to be able to add 3-way functionality to any light switch
5) Elegant looks
Cons:
1) Very expensive to retrofit your entire house with these switches
2) Lutron/Caseta Wireless has not manufactured a switch to control fans.

I would recommend this to a friend

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tobias

Verified Purchase

Elite Member

Rating: 4 out of 5 stars

4

Good for smart home, but needs 3-way capability

Posted 1 year ago

tobias

Verified Purchase

Elite Member

I love that this works with smart homes. It's a good switch on its own, with the dimming and remote, but its even better that it has integration with smart home products. If you have the Lutron Hub, it can integrate with your Harmony home theater remotes. I have Wink and so I control it with that, no need to purchase the Lutron Hub.
I have had other Lutron dimmers that don't work with low consumption bulbs, like CFL and LEDs. This one does, but not with all, only ones that say they are dimmable.
The only gripe I have with this is that lack of 3 way capability. I don't know how hard it would be to add that feature. GE makes light dimmers that work with Wink and are 3 way. They also cost less than this, so there's room for improvement. If they could make this $10 less and 3-way compatible it would be the perfect light switch.

I would recommend this to a friend

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glacon

Verified Purchase

Elite Member

Rating: 4 out of 5 stars

4

Works well. Has features I don't need. Pricey.

Posted 1 year ago

glacon

Verified Purchase

Elite Member

I was going to use TP Link's smart switches instead. They tend to be much more affordable. The problem I ran into with them is I don't have neutral wires in most of my house's wall boxes. Personally, I don't need the dimming or even the Pico remote this setup offers and would love for these to cost less. Also, not crazy about using a central hub (which these need and the TP link switches do not). That being said this saved me the cost and headache of an electrician. They are more attractive then others on the market and they fit into the boxes more easily. I am happy with my purchase. Have had issues with a couple of these having a problem with the bottom screw hole for the switch plate. The screws won't lock into place. It's been in the minority of the ones I have, but I dinged it a star for that.

I would recommend this to a friend

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Boris

Verified Purchase

Elite Member

Rating: 5 out of 5 stars

5

Amesome Smart Light Switch/Dimmer

Posted 10 months ago

Boris

Verified Purchase

Elite Member

Does not need a neutral wire. Easy to replace old-school light switch, even includes the wire nuts. Hard part is fitting the switch and wire leads back into the electrical box. But turn off the power first at the breaker box before replacing the old switch Works great with Siri and Alexa. The scheduling and SmartAway features are great security when no one is home. Replacing five light switches is cheaper and more flexible than replacing existing light bulbs with smart bulbs that may not fit the existing fixtures. The hub works good but you can still turn on the lights with the included remote or the old-fashion way without a Smartphone. Bonus: Sonos speakers can be controlled from within the Lutron app.

I would recommend this to a friend

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Steve

Verified Purchase

Elite Member

Rating: 5 out of 5 stars

5

Reliable, fast response, works w/o neutral wire

Posted 1 year ago

Steve

Verified Purchase

Elite Member

I have several of these throughout my home. They work great without needing a neutral wire. Most newer homes have the neutral in the outlet box, but since this dimmer doesn't need it, the wiring is a bit faster.
Lutron Caseta now works with Smartthings, and it seems to work very well most of the time. The integration is cloud to cloud, so there's a bit of a delay (especially if you are trying to use a lutron device as the trigger for other events, it seems the lutron hub takes its time sending the event back to smartthings). If you use something in smartthings to trigger the lutron device to turn on or off the delay is not as noticeable. The Alexa, Google, and Siri integration is responsive as well.

I would recommend this to a friend

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Thrasher086

Verified Purchase

Elite Plus Member

Rating: 3 out of 5 stars

3

Compatibility Issues

Posted 9 months ago

Thrasher086

Verified Purchase

Elite Plus Member

I recently installed new LED lighting which my old wireless switch was not compatible and left the lights on slightly when off. I was told this would fix it since it is LED compatible and installed it in my bedroom with 4 high-hat ceiling LED's. I had the same issue even after trying to trim the timings. I decided to see if the living room would be any different since there were 6 of the same lights. This actually worked and they completely go off. From my understanding is you need a certain amount of wattage which 4 bulbs where not putting out enough. Works great but do some research on your set up first.

I would recommend this to a friend

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Yahart

Verified Purchase

Member

Rating: 3 out of 5 stars

3

Works well with the right light bulbs

Posted 2 years ago

Yahart

Verified Purchase

Member

I bought this switch to control a group of six recessed lights and I had a mix of different brands of LED bulbs but the switch only works with certain brands of LED bulbs. I had to find that out the hard way by calling tech support. Was tricky trying to find the specific compatible bulb but had to do it by trial and error. Finally got the right mix and is working OK right now but still sometimes get blinking lights if I try using the dimmer buttons..
I recommend but make sure you have the right LED bulbs. Probably works fine for non LED bulbs.

I would recommend this to a friend

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kleverguy

Verified Purchase

Elite Plus Member

Rating: 5 out of 5 stars

5

Works As Advertised

Posted 10 months ago

kleverguy

Verified Purchase

Elite Plus Member

No trouble with installation or setup, so long as you’re comfortable with basic electrical work. Didn’t take long to set up, things like ramp rate (how long it takes the bulbs to go from off to 100% bright) are customizable, the remote is easy to pair and, with an optional kit, can be installed in an existing electrical box to replace, for example, a three way switch so you don’t have to buy another switch. The app works well and, combined with a hub, can all integrate into your smart home system. Quality seems good, Lutron has been in the switch business a long time.

I would recommend this to a friend

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C187

Verified Purchase

Elite Plus Member

Rating: 5 out of 5 stars

5

just the beginning

Posted 4 months ago

C187

Verified Purchase

Elite Plus Member

After much review, I recently began switching from Insteon to Lutron. I found Lutron to be more compatable with different ecosystems like Homekit, Comcast, Amazon Alexa, etc. I'm glad I switched. This Lutron setup was easy and it presents itself nice...unlike Philip Hue switches which are odd looking and don't fit in standard switch boxes. This switch allowed me to replace the dining room light. I was also able to use the pico remote to add an additional light switch. I'm looking forward to buying more....

I would recommend this to a friend

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ShadowSnowLeopard

Verified Purchase

Member

Rating: 5 out of 5 stars

5

Great, does exactly what I wanted

Posted 2 years ago

ShadowSnowLeopard

Verified Purchase

Member

I purchased one to test, but then purchased a second one the next day. I am using these in our media room. One does the main wall lights the other has the recess cans over the bar area. I have dimmable LEDs in the wall lights and incandescent bulbs in the cans. The switches were easy to hook up and connection to the hub was painless. Matched a pico remote to each switch as an auxiliary control but I usually just control with Siri. These work with my Logitech Harmony Hub A/V remote perfectly. I set it to turn off lights when I start the Movie activity and then it turns them back on when I power down the TV. I love it!

I would recommend this to a friend

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TimO

Verified Purchase

Elite Plus Member

Rating: 5 out of 5 stars

5

Excellent home lighting automation

Posted 2 years ago

TimO

Verified Purchase

Elite Plus Member

I'm still in the process of installing Caseta dimmers throughout my home, but I'm glad I've made the investment. The hub setup was problematic and required tech support to resolve. However, once resolved the system has performed flawlessly. The dimmers are relatively easy to install and connect easily to the Caseta bridge. The ability to use Homekit's rooms and scenes with Siri integration is a nice plus (that is, when Siri correctly interprets your instruction). Overall very pleased. My neighbors have been so impressed that they have decided to add Caseta to their homes as well.