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Shop owner

AnnouncementCURRENT TURNAROUND TIME IS AROUND 14 DAYS FOR YOUR ORDER TO BE HANDMADE. Although for some single items it might be quicker. Thanks for your patience :) Our whole range can be viewed here http://www.paulandpaulaclothing.com

Find out more about us here:
www.paulandpaulaclothing.com
www.hellopaulandpaula.wordpress.com

Announcement

Last updated on Jul 28, 2016

CURRENT TURNAROUND TIME IS AROUND 14 DAYS FOR YOUR ORDER TO BE HANDMADE. Although for some single items it might be quicker. Thanks for your patience :) Our whole range can be viewed here http://www.paulandpaulaclothing.com

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Shop members

Kerstin

Owner

I'm a thirty something german girl living in Melbourne raising my two little people and running a business. I'm a Textile Engineering by trade but decided that I rather spend time making and creating than sitting in an office.

Shop policies

Last updated onJuly 18, 2013

Welcome to Paul & Paula !
This is my shop for all little people out there offering a unique range of hoodies, shorts and tees.
All items are handmade and printed out of my studio in Melbourne.

Accepted payment methods

Pay with Visa

Pay with Master Card

Pay with American Express

Pay with Discover

Pay with PayPal

Buy with Apple Pay

Pay with Sofort

Pay with iDeal

Accepts Etsy gift cards

Money Order

Payment

I accept Paypal, direct debit and money order (Australia only) . Payment is expected at the time of purchase. If payment is not received by the 3rd day, then I will cancel the sale and relist the item. I will contact you through e-mail as well as Etsy's convo system to follow up about payment before I cancel the sale.

Shipping

Item ships from: Australia

All my items are made to order and I try to ship within 1-2 week of receiving your order.
Special customer orders are running two weeks from reception of payment.

International orders are shipped using airmail in order to offer you the cheapest shipping rate.
If you prefer registered mail, tracking or any other kind of shipping, convo me BEFORE your purchase. Shipping prices may vary.

I can't be responsible for not delivery, delays or lost items, unfortunately, I cannot control worldwide postal service. Think that it happens everywhere, every single day.

No refund will be offered for lost packages. I recommend to use registered post to be on the safe side.

+++Shipment rates includes packing and handling costs.

Any custom tax payment required from your local post office or customs is up to you.
Remember your are importing goods and your country customs has a legislation about custom taxes and import fees.
I'm not resposible for these additional costs.

Refunds and Exchanges

RETURN POLICY
Please be sure to ask any questions before buying regarding size etc. If you are not satisfied with your item when it arrives, please contact me to discuss. I will either issue a refund (less shipping) or exchange. Original item must be sent back unworn, unused, and returned to me within 10 days of you receiving the item.

Additional policies and FAQs

As always, I'm open to custom requests and love hearing your ideas. If you like something you see but need it in a different color or size, please send me a message.