ClickFox, Inc. provides customer experience analytics (CEA) software solutions. It offers Customer Experience Management that provides insights into customer behavior across various systems, such as voice and speech-enabled interactive voice responses, CTI, contact center, Web, kiosks, and mobile devices. The company offers CEA platform, a customer behavior pattern recognition engine that analyzes data from various customer touch points; and ClickFox Pulse that features executive dashboard reports that visually display customer experience trends and key performance metrics across channels. It also offers comprehensive professional and strategic services, customer experience industry research services, consumer surveys, and technical customer support services. In addition, the company develops and releases interactive calculators and tools that enable executives and managers to enter information about their customers and interaction environment to estimate the impact of cross-channel analytics and insight on their business; and offers CEA as SaaS application. It serves various Fortune 500 telecommunication, financial services, media, utilities, and healthcare organizations. ClickFox, Inc. has strategic partnerships with Accenture, Amdocs, and Convergys. The company was founded in 2000 and is based in Atlanta, Georgia with a research and development/support center in Denver, Colorado.

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