Baggage Services Consulting

Practical ways to reduce baggage mishandling

Baggage mishandling heavily impacts numerous stakeholders within the air transport industry. IATA has been assisting over 200 airports and 80 airlines to reduce mishandled baggage in the course of its Baggage Improvement Program (BIP).

But baggage mishandling is still estimated to cost the industry $2.58bn per year, and airport managers have little means to address the issue.

Based on all this research, the consultants put together a detail report identifying the issues, and proposing solutions with a detailed implementation plan. Assistance with implementation can also be provided.

From quick wins to strategic options

The approach - and the solution - can be customized to the needs and means of airlines, airports and ground handlers.

Benefit from the knowledge, expertise, and work with the people that write the global ground handling standards. Use IATA’s proven baggage handlng consultancy methodology. Contact baggageservices@iata.org now.