Key facts

Highlights

Easy to book – easy to cancel – easy to change

Best hand-picked operators

Overview

Book your Transfer between Tokyo Haneda Airport and Tokyo City Center by Unescorted Private Car. This transfer service operates 7 days a week, 365 days a year. This service must be pre-booked at least 96 hours prior to arrival. In case you wish to book the transfer within 48 hours of your travel date don’t worry just call our customer service and they will be happy to assist you with the booking.

Note: When making a booking, you will need to advise your flight and hotel details. We will not be able to confirm the transfer without the flight and hotel information.

Please note that it is not possible to request pick up at a Private residence.

Instructions upon Arrival at the Airport : Once you have collected your luggage, a staff member will be waiting for you at the Arrivals Gate with a sign with your name on it.

Maximum waiting time: 1 hour from the actual arrival time of the flight

Instructions for departure to the Airport : The customer will be collected at hotel reception/ Hotel lobby 3.5-4 hours before departure`s time. Some of hotels don’t allow a driver to leave a vehicle to wait at the lobby. In this case, driver will ask bell desk or reception to look for you. If you don’t see a driver at pick up time, please ask bell desk or reception.

Maximum waiting time: 15 minutes from the expected time of pickup

Activity Schedule

When does it run?

Duration

Varies

Start time

Tokyo Haneda Airport: As per flight timingTokyo City Center: As per your flight timing
Duration: Varies

Meeting point

Tokyo Haneda Airport: Once you have collected your luggage, a staff member will be waiting for you at the Arrivals Gate with a sign with your name on it.Tokyo City Center: The customer will be collected at hotel reception/ Hotel lobby 3.5-4 hours before departure`s time. Some of hotels don’t allow a driver to leave a vehicle to wait at the lobby. In this case, driver will ask bell desk or reception to look for you. If you don’t see a driver at pick up time, please ask bell desk or reception.

Ending point

Inclusions

Exclusions

Additional 3,750 JPY fee per trip for having an English-speaking driver.

Additional 9,063 JPY overnight fee per person and per trip if transfer between 23:00 and 5:00 AM

Please note

Please enter your flight details, hotel name and address while making the booking. We need this to process your booking. If you don’t have this detail now, please e-mail the details to the local isango! partner at least 96 hours before the booked transfer date. Failure to do so will result in a no-show and unfortunately we will not be able to offer any refund. The driver will be waiting for the clients in the arrival hall, holding a board displaying costumer name. Please reconfirm pick up time at least 24-hr prior departure flight, otherwise; failure to do so may result in cancellation and the full charges will be apply for the Cancellation / No Show with no exception.

Maximum waiting time: 1 hour from the actual arrival time of the flight.

Lowest Price Guarantee

We are committed to offering you with the best value at all times and we work hard to achieve this by keeping an eagle eye on the market prices. We guarantee that we will always provide you with the lowest cost, highest quality activities and experiences.

We are not infallible though, and in cases where you find the same product cheaper on any other website within 24 hours of booking with us, we will refund the difference or cancel your reservation without penalty.

All you need to do is to send us the proof of the lower price by email to pricewatch@isango.com We may call upon the supplier who did beat our price to verify the details of their lower prices. We will refund on the same credit/debit card which was used at the time of original booking.

Basically, this is a long way to tell you that when it comes to getting the best prices, you are in safe hands. Relax, and enjoy your shopping.