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The facilities were good, standard room and it was clean. I'm giving it a low grade because of building construction ( thin walls and load closing doors, location and clients. Hotel security was good but I was worried about car being broken into. Plenty of...More

Dear Calvert Hiker; We appreciate you sharing your experience. You've brought up some great suggestions and areas that worked well for you and ones that did not. We have policies in place and work hard to provide a safe and quiet environment for our guests...More

This is how hotel stay should be! Check in was very polite and professional. All my questions were answered promptly. The room was spotless and both beds had fresh clean smelling linen. The room heat was comfortable at a normal temperature. No loud noise in...More

Dear MlB:
Thank you for taking the time to review our hotel! It is great to hear that you had a first class stay with us and found the location, comfortable fresh guestroom and great customer service all exceeded your expectations. We appreciate the wonderful...More

We stayed for three nights. We came in for the Joint Base Andrews Airshow. The staff at the hotel was friendly, the service was great, the room was clean and ready. The staff was very helpful in directions to restaurants and/or take out menus. We...More

Dear Dash51; Thank you for choosing our hotel as your place to stay during the Andrews Airshow. It was a pleasure having you as our guests and delighted to hear the convenient location, friendly service and overall stay exceeded your expectations. The best compliment we...More

We stayed here for 2 nights as part of a bus trip. The service by the hotel staff was sub-pare. Asked for additional towels yet they never had any fresh towels. Said they would bring them to the room, yet never did. It was 97...More

Dear Amy; On behalf of the Comfort Inn Joint Andrews, I hope you can accept my sincere apologies for the experience you had and inconvenience it may have caused.
I've contacted the tour company with an apology but wanted to thank you for bringing this...More

I was attending a banquet in the area and I stayed here. I arrived late and ended up waiting quite awhile to be checked in. The room was very clean and very spacious. They have a free breakfast but on this stay it wasn't very...More

Dear 37travelman; We appreciate your business, thank you for sharing your trip with us. We would like to apologize for the longer than usual wait to be checked in, and the breakfast wasn't as fresh as we strive to provide. We will review this further...More

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