FAQ

How Much Is Shipping?

Domestic Shipping within Australia is $9.00

Free Standard Domestic Shipping in Australia for any order that is AU$150 or more.

We choose to use Fastway, Couriers Please, Australia Post Parcel Service delivery service; the appropriate delivery method will be selected based on customer order but the Flat Rate is standard whichever service is used.

International Shipping: The only region outside of Australia we currently deliver to is New Zealand. New Zealand has Flat Rate of $15.95 for all orders.

How Will I know When My Order Is Dispatched?

You will receive an email confirmation when you order is fulfilled.

Are You Australian Made?

Yes, we are 100% proudly Australian made and owned.

Are You Natural?

Yes, we are 100% Natural, Organic and Vegan. We don't use synthetics or any chemicals, just pure Natural Botanics. Our Ingredient lists are found on the product page of each individual product plus on the packaging of your product. A detailed description of a selection of Ingredients is found on the ingredients page. We don't like using nasty chemicals in our skin care, we only pure natural, organic Ingredients that are known for their medicinal properties.

What is the Best all Natural Skin Care

You could say we are a little biased but you can trust Men's Botanics to provide you with the best all natural skin care using the highest quality natural, organic Ingredients, that work together to protect and repair your skin. The Men's Botanics line in toxic free and is suitable for all skin types. That's why we feel we are the Best All Natural Skin Care Brand.

Have Sensitive Skin, Can I Use Men's Botanics?

We don't use chemicals or synthetic ingredients just natural vitamin enriched extracts, therefore Men with sensitive skin can use our products. We suggest like all products you test in a small area if you are unsure.

I Have Oily Skin, Can I Use Men's Botanics?

Our range of face and body products are suitable for all skin types, if you have combination or oily skin you can use Men’s Botanics. Our ingredients including Green tea, Witch Hazel and pore refining botanics assist with keeping your pores clear and remove excess oil. Our cleansers are creamy but turn milky with water and washes away effortlessly from the skin while taking away excess oils and lifting perspiration and dirt leaving the skin smooth and silky. Our moisturisers are light and hydrating, the key for oily prone skin is to keep the skin hydrated. Dry skin tends to lead the body to produce more oil.

What if I'm Not Satisfied With My Purchase?

In the unlikely event you are not satisfied with your purchase, please email us within 14 days and we will arrange for a refund. That's how confident we are you will love Men's Botanics. Refund requires the return of the product and excludes shipping costs

Are there any samples you can send me?

Sorry. not at this time. Sorry. However, we offer 100% money guarantee - if you are not satisfied with your purchase. If you do purchase something and for some reason it irritates your skin, which is unlikely as we don’t use known irritants, but it can happen - you can rest assured knowing we will refund your purchase (see refund policy). We suggest, if you have concerns on irritation, please do a patch test.

I Still Have Questions, Can I Email Someone?

Sure! we love hearing from you, so don't hesitate in contacting us using the contact form or email directly to hello@mensbotanics.com.au