Allianz launches live video streaming platform for customer claims

"Allianz Insurance has enhanced its Claims proposition by launching a video streaming platform, Allianz Site View, which enables customers to send images, video clips or conduct live video interactions with the insurer in support of their property claim.Partnering with 360Globalnet, a leading provider of digital products and services, Allianz has developed Allianz Site View to allow both Personal and Commercial property customers to instantly share information about their claims."

Allianz Insurance Business UK

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“Since launching the platform we’ve experienced high levels of customer engagement and satisfaction which is fantastic. Over the course of the year we’ll be looking at other ways we can exploit this technology to help our customers.”