Sr. Operations ManagerRetailMeNot, Inc.

THIS JOB HAS EXPIRED

About Us

RetailMeNot, Inc. (www.retailmenot.com/corp/) is the world's leading digital coupon marketplace. The company's websites enable consumers across the globe seeking to save money to find hundreds of thousands of digital coupons from retailers. RetailMeNot, Inc. experienced more than 450 million consumer visits to its sites in 2012. The RetailMeNot, Inc. portfolio of coupon and deal websites includes www.RetailMeNot.com, the leading digital coupon site in the United States; www.VoucherCodes.co.uk, the leading digital coupon site in the United Kingdom; www.Deals.com in Germany; www.ActiePagina.nl, a leading digital coupon site in the Netherlands; Bons-de-Reduction.com and www.Poulpeo.com, leading digital coupon and cash back sites in France; and www.Deals2Buy.com, a leading discount offer site in North America.

Senior Operations Manager

About the Role:

The Senior Operations Manager will have three main areas of responsibility, which include: project management, process improvement, and subject matter expertise for informing development of the content management system. In addition to existing process management, the Sr. Operations Manager will be responsible for strategizing new opportunities for improvement, both within the department and cross functionally. The documentation and communication of processes and best practices will also be an important part of this role.

Candidates should have experience in project planning, documentation and evaluation. Strong verbal and written communication skills are important in this role. We are looking for someone who is self-directed with the ability to lead continuous process improvements across multiple functions. The Sr. Operations Manager will provide subject matter expertise on internal and external tools and software used in day-to-day business tasks.

Responsibilities:

Project management, including defining project scope, goals, deliverables, required resources, budget and timing
Develop and maintain formal process documentation, including procedures and process flow diagrams
Lead the implementation, adoption, usage and training for internal and external tools and software
Own the communication and documentation of Site Ops core responsibilities for new hires within the department as well as other departments within RetailMeNot, Inc.
Continuously evaluate business processes to identify improvement opportunities
Business representative for informing development of internal systems and tools and gathering requirements

Requirements:

Degree within business, marketing or a related field of study
5+ years experience related to project management, process improvement or operations
Strong project management experience including working with cross-functional teams
Ability to prioritize projects and deliverables based on business needs and goals
PMI certification is a major asset
Must be proficient in PowerPoint and Excel
Demonstrated experience producing policy or process documentation
Experience with diagramming software, such as Lucidchart or other similar tools a plus
Salesforce experience a plus

Requested for In-Person Interviews:

Example of policy or process documentation
Example of your favorite project management template or plan that you would use as a starting point in this role

Rewards:

We offer an opportunity to be an integral part of a company that eagerly pursues disruption in its space to continue to drive innovation and lead the competition. Benefits of being an employee of RetailMeNot, Inc. include, but are not limited to the following:
Competitive base & bonus packages
Equity grants
Performance based rewards & recognition for your hard work and service
Very competitive benefits packages
Open & flexible PTO
Cell phone & gym membership reimbursements
Fully stocked break room & onsite catered breakfasts & lunches multiple days/week

U.S. Equal Employment Opportunity/Affirmative Action Information

Individuals seeking employment at RetailMeNot, Inc. are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

RetailMeNot, Inc. (www.retailmenot.com/corp/) is the world's leading digital coupon marketplace. The company's websites enable consumers across the globe seeking to save money to find hundreds of thousands of digital coupons from retailers. RetailMeNot, Inc. experienced more than 450 million consumer visits to its sites in 2012. The RetailMeNot, Inc. portfolio of coupon and deal websites includes www.RetailMeNot.com, the leading digital coupon site in the United States; www.VoucherCodes.co.uk, the leading digital coupon site in the United Kingdom; www.Deals.com in Germany; www.ActiePagina.nl, a leading digital coupon site in the Netherlands; Bons-de-Reduction.com and www.Poulpeo.com, leading digital coupon and cash back sites in France; and www.Deals2Buy.com, a leading discount offer site in North America.