TSG Ltd.

Customer Case Studies

TSG Ltd.

ModernBill Integration with SAP Business One

TSG Ltd. is an extremely successful and respected niche player within the telecoms sector and has built a solid reputation for excellence within the area of customer support. To support the company’s expansion plans, TSG Ltd. needed to address a complex SAP Business One Integration necessity and a number of customer support processes that were absorbing valuable employee time. This included SAP Business One integration with its online billing system (ModernBill) and the requirement to remove repetitive customer support updates and notifications through rules-based customer service automation.

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