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It was a wonderful stay great room, Coutious staff, great place to visit wonderful place to be. Breakfast spread is good with lots of options to choose from and live stations as well. Will see you soon.

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Date of stay: November 2018

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Response from Pullman_Baku, Guest Relations Manager at Pullman Baku

Responded 2 days ago

Valued guest, We would like to thank you for taking the time to share such a beautiful feedback about your recent experience at Pullman Baku. We are so happy to know that you had a wonderful stay, that you enjoyed our breakfast and room… We very much value your loyalty and looking forward to welcome you soon. best regards Vafa Karamova Quality Manager

I had a splendid time at the Pullman Baku. I enjoyed the nice and calm place, and the sauna and pool facilities. Breakfast is a must do too. The bread is so good. I specially want to thank Nigar and Azer in helping me with the admin part. All went smoothly thanks to them, they…

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Date of stay: March 2019

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Response from Pullman_Baku, Guest Relations Manager at Pullman Baku

Responded 2 days ago

Dear Guest, What a heartwarming review! It is such a pleasure to read that you had a splendid time at Pullman Baku. When visiting Baku, either on business or on leisure, we and you want things to be seamless! It is with joy that we work towards that objective daily and we cannot be any happier to learn that you have chosen us to be your hotel. I will definitely share your review with the team and especially with the ones who you were kind enough to mention. we are looking forward to welcome you again best regards Vafa Karamova Quality Manager

My room at Pullman was spacious, the bed was excellent and very soft! In-room food service was very fast and tasted very well. The Tiramisu - was perfect! The staff were attentive. Many thanks to Shamshad, a very responsive guy!

I recently visited Baku with a group of 56 pax and stayed at Pullman Hotel from 5th to the 10th except 1 night if 8th as we stayed in Qabala The hotel lobby, cleanliness, spacious rooms are all 5 star level. I also checked their conference facility for an upcoming group and…

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Date of stay: March 2019

1 Helpful vote

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Response from Pullman_Baku, Guest Relations Manager at Pullman Baku

Responded 1 week ago

Dear ZeeMan9211, Thank you so much for the nice headline and sharing your impressions about your recent stay at the Pullman Baku Your recognition is the best reward for our dedicated team. We are the most grateful for your recommendation and for your compliments on the guest service delivered in our Hotel. All the team members you had encountered are so happy to read your review. On behalf of all of us here at the Pullman Baku, it was a pleasure to have you stay with us and we already look forward to your next visit. Sincerely Vafa Karamova Quality Manager

Very good hotel with nice swimming pool. All people are friendly and helpful. Shuttle from hotel to city center is very useful. Special thanks for Taisiya who cooked special food for our disabled daughter.

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Date of stay: March 2019

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Response from Pullman_Baku, Public Relations Manager at Pullman Baku

Responded 1 week ago

Dear Jeff_644, We cannot thank you enough for this review regarding your recent experience at the Pullman Baku. Our number one goal is to make sure all of our valued guests have a unique and pleasant experience. It means a lot to us that you had a seamless guest experience. Our talented Chef Taisiya was so honored to cook for your lovely daughter and will be happy to get know about her contribution to your stay On behalf of whole team we will be happy to welcome you back again best regards Vafa Karamova Quality Manager.

Dear Simooli,
Greetings from Pullman Baku!
Baku is literally known as The City of Winds, but August is the warmest month in the year and wind is normally not a big concern during the day. Currently weather is 32° and guests are enjoying our outdoor water park.
Hope this helps! Please feel free to contact me shall there be anything else you would like to know before your arrival to beautiful Baku.
Kind Regards,
Viktoriya Lomakina
Guest Experience Manager1 vote

Dear Valued Guest,
Thank you for choosing Pullman Baku for your upcoming trip to Azerbaijan.
We don't have a designated play area for the kids, but we do have a special outdoor pool for our youngest guests in the Aqua Park area. Kids older than 7 years may also use the water slides.
In the hotel there are connecting rooms, but they are subject to availability and are not guaranteed. Standard check-in time is 2 p.m., and for arrivals before 9 a.m. normally 100% charge is applicable. Please send your reservation details to me via personal message so I could look further into your case to ensure your check-in process as smooth as possible.
We are very excited to welcome you shortly!
Kind Regards,
Viktoriya Lomakina
Guest Experience Manager1 vote

Dear Mohammad,
Thank you for reaching out to us.Please kindly be informed that the indoor pool is open daily from 7 a.m. until 10 p.m., the Aqua Park is operational from 10 a.m. until 7 p.m., and gym can be accessed by hotel guests 24 hours a day. Since your arrival will be at 8 p.m., you might still enjoy our indoor pool, sauna and steam room up until 10 p.m., and the gym anytime you wish.
I remain at your disposal if you need more information.
We look forward to welcoming you to Pullman Baku on the August, 2!
Kind Regards,
Viktoriya Lomakina
Guest Experience Manager1 vote