hi, when i send a bbm message i just get red crosses next to the message, bill is paid and its happening with all my contact,s will call orange 2moro if not resolved, any help? thanks,

What kind of BlackBerry do you have?
Usually this happens when the recipient is out of reach, or on a call while you send the message, or when your signal gets disrupted... But if it's happening all the time, yes, you should ring customer care.
It's possible they need to reset your connection...