It’s been almost two years now since Sarah Palin published to Facebook a post about “death panels.” In a study to be presented this week at the 61st Annual International Communications Association Conference, we analyzed over 700 stories placed in the top 50 newspapers around the country.

“The America I know and love is not one in which my parents or my baby with Down Syndrome will have to stand in front of Obama’s ‘death panel’ so his bureaucrats can decide…whether they are worthy of health care,” Palin wrote at the time.

Only three days later, PolitiFact, an arm of the St. Petersburg Times, published its appraisal of Palin’s comment, stating, “We agree with Palin that such a system would be evil. But it’s definitely not what President Barack Obama or any other Democrat has proposed.”

FactCheck.org, a project of the Annenburg Public Policy Center, would also debunk the claim, and PolitiFact users would later vote the death panel claim to the top spot of PolitiFact’s Lie of the Year ballot.

Despite this initial dismissal of the claim by non-partisan fact checkers, a cursory search of Google turns up 1,410,000 results, showing just how powerful social media is in a fractured media climate.

Yet, the death panel claim — as we’re sure many will remember — lived not only online, but also in the newspapers, and on cable and network television. In the current study, which ran from August 8 (the day after Palin made the claim) to September 13 (the day of the last national poll about death panels), the top 50 newspapers in the country published over 700 articles about the claim, while the nightly network news ran about 20 stories on the topic.

At the time, many commentators both in and outside of the industry offered their views on the media’s performance in debunking the death panel claim. Some lauded the media for coming out and debunking the claim, while others questioned whether it was the media’s “job” to debunk the myth at all.

“The crackling, often angry debate over health-care reform has severely tested the media’s ability to untangle a story of immense complexity,” Howard Kurtz, who was then at the Washington Post, said. “In many ways, news organizations have risen to the occasion….”

Yet, Media Matters was less impressed, at times pointing out, for example, that “the New York Times portrayed the [death panel] issue as a he said/she said debate, noting that health care reform supporters ‘deny’ this charge and call the claim ‘a myth.’ But the Times did not note, as its own reporters and columnists have previously, that such claims are indeed a myth…”

So, who was right? Did the media debunk the claim? And, if so, did they sway public opinion in the process?

Strong debunking, but confused readers

Our data indicate that the mainstream news, particularly newspapers, debunked death panels early, fairly often, and in a variety of ways, though some were more direct than others. Nevertheless, a significant portion of the public accepted the claim as true or, perhaps, as “true enough.”

Initially, we viewed the data from 30,000 feet, and found that about 40 percent of the time journalists would call the death panel claim false in their own voice, which was especially surprising considering many journalists’ own conceptions that they act as neutral arbiters.

For example, on August 9, 2009, Ceci Connolly of the Washington Post said, “There are no such ‘death panels’ mentioned in any of the House bills.”

“[The death panel] charge, which has been widely disseminated, has no basis in any of the provisions of the legislative proposals under consideration,” The New York Times’ Helene Cooper wrote a few days after Connolly.

“The White House is letting Congress come up with the bill and that vacuum of information is getting filled by misinformation, such as those death panels,” Anne Thompson of NBC News said on August 11.

Nonetheless, in more than 60 percent of the cases it’s obvious that newspapers abstained from calling the death panels claim false. (We also looked at hundreds of editorials and letters to the editor, and it’s worth noting that almost 60 percent of those debunked the claim, while the rest abstained from debunking and just about 2 percent supported the claim.)

Additionally, of journalists who did debunk the claim, almost 75 percent of those articles contained no clarification as to why they were labeling the claim as false. Indeed, it was very much a “You either believe me, or you don’t” situation without contextual support.

As shown below, whether or not journalists debunked the claim, they often times approached the controversy by also quoting one side of the debate, quoting the other, and then letting the reader dissect the validity of each side’s stance. Thus, in 30 percent of cases where journalists reported in their own words that the claim was false, they nonetheless included either side’s arguments as to why their side was right. This often just confuses the reader.

This chart shows that whether journalists abstained from debunking the death panels claim or not, they still proceeded to give equal time to each side’s supporters.

Most important is the light that this study sheds on the age-old debate over the practical limitations surrounding objectivity. Indeed, questions are continually raised about whether journalists can be objective. Most recently, this led to a controversy at TechCrunch where founder Michael Arrington was left defending his disclosure policy.

This view, however, is not entirely true. Indeed, in the study of death panels, we found two trends that could each fit under the broad banner of objectivity.

Objectivity: procedural and substantive

First, there is procedural objectivity — mentioned above — where journalists do their due diligence and quote competitors. Second, there is substantive objectivity, where journalists actually go beyond reflexively reporting what key political actors say to engage in verifying the accuracy of those claims for their readers or viewers.

Of course, every journalist is — to some extent — influenced by their experiences, predilections, and political preferences, but these traits do not necessarily interfere with objectively reporting verifiable fact. Indeed, it seems that journalists could practice either form of objectivity without being biased. Nonetheless, questions and worries still abound.

“The fear seems to be that going deeper—checking out the facts behind the posturing and trying to sort out who’s right and who’s wrong—is somehow not ‘objective,’ not ‘straight down the middle,” Rem Reider of the American Journalism Review wrote in 2007.

Perhaps because of this, journalists in our sample attempted to practice at the same time both types of objectivity: one which, arguably, serves the public interest by presenting the facts of the matter, and one which allows the journalist a sliver of plausible deniability, because he follows the insular journalistic norm of both presenting both sides of the debate.

As such, we question New York University educator and critic Jay Rosen, who has argued that “neutrality and objectivity carry no instructions for how to react” to the rise of false but popular claims. We contend that the story is more complicated: Mainstream journalists’ figurative instruction manual contains contradictory “rules” for arbitrating the legitimacy of claims.

These contradictory rules are no doubt supported by public opinion polls taken during the August and September healthcare debates. Indeed, one poll released August 20 reported that 30 percent believed that proposed health care legislation would “create death panels.” Belief in this extreme type of government rationing of health care remained impressively high (41 percent) into mid-September.

More troubling, one survey found that the percentage calling the claim true (39 percent) among those who said they were paying very close attention to the health care debate was significantly higher than among those reporting that they were following the debate fairly closely (23 percent) or not too closely (18 percent).

Yet, of course, our data does not allow us to say that these numbers are a direct result of the mainstream media’s death panel coverage. Nonetheless, because mainstream media content stillpowers so many websites’ and news organizations’ content, perhaps this coverage did have an impact on public opinions to some indeterminable degree.

Conclusion

One way of looking at the resilience of the death panels claim is as evidence that the mainstream media’s role in contemporary political discourse has been attenuated. But another way of looking at the controversy is to demonstrate that the mainstream media themselves bore some responsibility for the claim’s persistence.

Palin’s Facebook post, which popularized the death panel catchphrase, said nothing about any specific legislative provision. News outlets and fact-checkers could examine the language of currently debated bills to debunk the claim — and many did, as our data demonstrate. Nevertheless, it appears the nebulous “death panel bomb” reached its target in part because the mainstream media so often repeated it.

Thus, the dilemma for reporters playing by the rules of procedural objectivity is that repeating a claim reinforces a sense of its validity — or at least, enshrines its place as an important topic of public debate. Moreover, there is no clear evidence that journalism can correct misinformation once it has been widely publicized. Indeed, it didn’t seem to correct the death panels misinformation in our study.

Yet there is promise in substantive objectivity. Indeed, today more than ever journalists are having to act as curators. The only way that they can effectively do so is by critically examining the surplusage of social media messages, and debunking or refusing to reinforce those messages that are verifiable. Indeed, as more politicians use the Internet to circumvent traditional media, this type of critical curation will become increasingly important.

This is — or should be — journalists’ new focus. Journalists should verify information. Moreover, they should do so without including quotations from those taking a stance that is demonstrably false. This creates a factual jigsaw puzzle that the reader must untangle. Indeed, on the one hand, the journalist is calling the claim false, and on the other, he is giving inches quoting someone who believes it’s true.

Putting aside the raucous debates about objectivity for a moment, it is clear that journalists in many circumstances can research and relay to their readers information about verifiable fact. If we don’t see a greater degree of this substantive objectivity, the public is left largely at the mercy of the savviest online communicator. Indeed, if journalists refuse to critically curate new media, they are leaving both the public and themselves in a worse off position.

Image of Sarah Palin by Tom Prete used under a Creative Commons license.

Important lesson for the media – often one side is true and the other side is false. This needs to be stated.

Anonymous

As the Breitbart/O’Keefe doctored videos demonstrated, and considering Palin’s obviously partisan exaggeration/lies have demonstrated, it is no longer acceptable for the corporate media to simply repeat or republish whatever it is handed. Failure to do some fact-checking, especially of politically-loaded stories, should be a sine qua non. Unfortunately, it appears corporate media has become increasingly driven to publish sensationalist material for the sake of drawing an audience, and that is what happened with the “death panels” fiasco, in my opinion. Corporate media and sensationalists like Palin and Breitbart have formed an unhealthy symbiotic relationship.

ncprogressive

The article’s pie charts show the success of the right’s ongoing campaign to subvert the free press, without which we are, of course, vulnerable to the right’s attack on civil rights and its efforts to sever the connection between the voters and those they elect to congress. As a further example, just notice how all the lopsided votes to dismantle our social safety net and defund successful, long-time social institutions are described as “party-line” at most. We never hear them described as “The Republicans, now in the majority, voted unanimously. ”

Anonymous

If we actually had the news–instead of teleprompter readers–and journalists–instead of press release repeaters–then the American pubic would know there is no such thing as death panels in the bill.

But if you want to know just how stupid America is, when the death panels claim came out, the conservatives actually published the paragraphs they said were about death panels. I read the paragraphs and realized they said no such thing. So either John Q Public never read the stuff or read it and couldn’t understand it.

Besides, even if the news actually told us the facts, research proves that the right-wingers wouldn’t believe it anyway.

Anne306

Perhaps when something said by a public figure/politician such as Palin is a LIE, journalists need to call a spade a spade and label it as a LIE. That’s what Palin’s “death panel” claim was after all, a flat-out lie. However, many articles and reports managed to pussyfoot around the subject, leaving readers and viewers confused. Palin LIED. Why was the media afraid to say so?

Anonymous

[Note: This is a copy of a comment I sent to NPR’s “On The Media” after hearing their 6/5/11 conversation with Ms. Lawrence about this article.]

It ought not be news, but apparently it still is, that we humans are easily manipulated by the techniques of propaganda, and that we as a species and the media as a profession has failed to overcome this defect in our psychological makeup.

Here are the nine primary techniques of propaganda. Used individually, none is sufficient; used in concert, they are devastatingly effective, a fact we witness daily, nearly everywhere in the world.

BIG LIE – Always choose the big lie over the small; the masses will believe it more readily.
FOCUS ­- Use only one or at most two selling points.
REPEAT -­ Use them over and over until even your enemies know them by heart.
BLAME – Never waver, acknowledge no doubt, always blame, never credit the other side.
PROVOKE – First attract attention, then appeal to emotions.
CRISIS – Issues must be life/death, good/evil, freedom/slavery, love/hate.
EMOTION – Good slogans have no literal meaning, only a strong
emotional appeal.
PANDER – Ignore intellectuals and reasonable arguments;
target the unthinking masses with powerful emotional pitches.
NO LIMITS – Ignore all moral limits whenever you deem it useful.

These techniques were used by one of the modern masters of propaganda, Adolf Hitler, and discussed in Mein Kampf, Chapter 6. I extracted them from that chapter, condensed them to their essence, and gave each their title and succinct description. Forewarned is forearmed.

Um, what do you call the 15-person panel of bureaucrats (IPAB) that will be making Medicare decisions? It’s in the “Affordable Care” Obamacare bill. http://www.politico.com/news/stories/0611/56467.html

Sarah Palin was right about her metaphorical description death panels, and she was right to use vibrant language. Remember Teddy Kennedy accusing Republicansof trying to force women into “back alley” abortions? Was that grounded in fact and objectivity? Hmmm? No, we gotta learn that language can be used powerfully to win political battles. Maybe if the media spent as much time reading the bills as they do Palin’s emails, our country wouldn’t be in such dreadful shape financially.

Great study… can you show that this repetition of Sarah Palin shaped the health care debate in some great way? Or is your point totally irrelevant for the example you cite?

Sorry, but if you’r waiting for the media to frame every statement made by every politician and communicate its verifiability to the consumer, you’re going to be waiting a long time. I’m still waiting for the media to treat the President of the United States with the same research and verification as you suggest we employ for former governors of the wilderness.

John_mayer

“The America I know and love is not one in which my parents or my baby with Down Syndrome will have to stand in front of Obama’s ‘death panel’ so his bureaucrats can decide…whether they are worthy of health care.”

This statement is only false if you can show that the America that Sarah Palin “knows and loves” would not have her parents of her baby with DS “stand in front of Obama’s ‘death panel’ so his burrecrats can decide…whether they are worthy of health care.” This statement asserts nothing about the contents of any of the health care legislation that was being crafted at the time.

How do you show that this is a false statement? Are you saying that the media call statements false if they have an implication that is considered false? Politicians say misleading things all the time in the hopes that we’ll take the implication as fact. That would keep people in the media very busy.

For example, Obama in his weekly address just said that “Chrysler has repaid every dime and more of what it owes American taxpayers for their support during my presidency — and it repaid that money six years ahead of schedule.” If you read this statement and think that Chrysler doesn’t owe any bailout money to the American taxpayers, you are wrong. Obama just means they’ve paid back an amount of money greater than what they borrowed from 2009 on. Tax payers will probably lose over $1 billion to this bailout.

Now, given your stance here, this implies that the media should not talk about Obama’s address without pointing out this “falsehood.” i’m not holding my breath.

http://pulse.yahoo.com/_O4SKZCEINUXXT2D6TFG23URSDM Fengstein Ali

Oh? “This would be considered unacceptable professional behavior in any organization, but for an attorney working in the White House to have engaged in this type of deception, this should probably be grounds for his termination.”
This is White House and DOJ modus operandii. The ends justifies the means. –Hanowa
ceramic watches

u sir are a pompous …obama has appointed 15 CZARS to a panel to decide who gets what, no not your doctor, not your insurance and certaily not you will decide if u live or die….i call that a death panel….would u?

Robjac76

anne 306 there are none so blind as those who fail to see…

Robjac76

pelosi was right, we will know about the contents of the health care bill after the dems shove it down our throats…..u libs read it now yes obama has appointed 15 czars to determine if u get treatment or die…..is that a death panel, u figure it out….

http://www.facebook.com/people/Bob-Cobb/100002503192054 Bob Cobb

do u ever dare get the facts from someone other than msnbc etc?

http://www.facebook.com/people/Bob-Cobb/100002503192054 Bob Cobb

the dems have been in charge of congress and the senate for a long time….how u like that socialism now?

If you’re lucky enough to have the right deep-pocketed owner buy your paper and steady it, you’ve won the lottery. If you’re in a town whose paper is owned by the better chains, or committed local ownership, your loss will probably be mitigated. Otherwise, you’re out of luck.