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Jenifer MacLusky

Associate Management Consultant

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Most recently in April 2016, Jenifer has joined the WG team as an associate management consultant leading teams in a collaborative environment to provide strategic solutions, partnering closely with customers to provide key insights and helping customers achieving their goals of impactful engagements.

Jenifer joined Quality Matters as an Account Supervisor in mid-2014. As Account Supervisor, Jenifer was the primary point of contact for the payer brand team. Her responsibilities included working through reimbursement issues with a launch brand on a unique specialty product. In addition to her work as a liaison to the brand team, the field, and the Account Management team, she was also responsible for overall client management including process analysis, reporting, budget tracking, and forecasting. She has worked in a wide range of disease areas including orphan diseases, adolescent health, women's health, and mental health.

Prior to joining QM, Jenifer was part of the Sudler and Hennessey family working with IntraMed since December 2012 as a Speaker Bureau Manager. Overseeing the Forest account team, she focused on quality assurance, customer service, and her direct reports' career development. During 2012, she was dedicated to account management and implemented internal new agency-wide process enhancements to ensure increasing client expectations were met and exceeded. In 2013 she managed a new client launch for Alexion, and implemented weekly and monthly reporting to provide statistical achievements for Solaris. Jenifer was promoted to Senior Manager in 2013 and continued to oversee the expanding account with 2 additional innovative tactics to increase customer and field interaction. Jenifer also launched a new company-wide full-logistics bureau that focused on several therapeutic areas.

Prior to joining the Sudler & Hennessey network, Jenifer was a Senior Specialist at a pharmaceutical speaker bureau management company, where she managed both domestic and international pharmaceutical client accounts. Jenifer has a broad background in training and has extensive experience building, managing, and delivering global training initiatives. Jenifer lived abroad while evaluating effectiveness of training and development programs throughout the global launches. Jenifer graduated from Rider University in Lawrenceville, New Jersey, with a BS in Communications.