The Ombudsman’s Casebook

This edition contains summaries of reports issued by the Ombudsman between July and September 2017.

If you have any colleagues within your department/organisation who would like to receive an email notification when future editions of The Ombudsman’s Casebook become available, please send their names and email addresses to communications@ombudsman-wales.org.uk.

Any comments or feedback you may have regarding The Ombudsman’s Casebook can also be sent to these email addresses.