All the questions are not equally important. Make sure you know which questions are the ones serving the core objective. Those should be emphasised. For instance, information about the cleanliness of a reception area is much more important from the customer satisfaction perspective than the cleanliness of a stock room, although the questions might be in the same checklist. With the right emphasis, the right information can be gathered to promote decision-making.

Excellent checklists only provide just the information that is actually needed. Nobody wants useless data or to waste time on ambiguous questions. In this blog post, we`ll cover the focal points of a great checklist.