Delivery Information

At this time, any items purchased online can only be delivered within the United Kingdom.

International shipping is available on virtually all products – kindly contact the store via email or telephone for further details & charges.

Any item purchased via the website will be delivered using the Royal Mail secure Special Delivery service. All shipping is free of charge but the delivery does require a signature for receipt. Royal Mail Special Delivery is a guaranteed next day service but please note delivery can take up to three days depending on some criterion that is outside of our control such as clearance of payment, fraud checks & other details that may need to be checked. We will do our utmost to keep you updated during this process.

Upon dispatch, you will be emailed with the Special Delivery reference.

As soon as your order has been delivered, or confirmed as having been delivered by either Royal Mail or a specified alternative courier, then you will be responsible for them.

Please note New Cavendish Jewellers retain the right to cancel any purchase at any time without notice. We do everything in our power to provide the best possible service but there can always be situations out of our control – we will do our utmost to keep you updated during the entire process.