Cartoon: When the User Doesn’t Do What You’d Expect

Usability testing doesn’t have to be complicated. That’s something the people in this cartoon seem to have forgotten. Maybe the man on the right wouldn’t be so surprised if he’d put more time into designing a usable website instead of focusing on the squirrel-powered monitor.

Jessica is the Lead Author & Editor of UsabilityLab Blog. Jessica writes for the UsabilityLab blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to usability.