Telecoms Customer Retention Strategies

Description

In today’s highly penetrated and competitive telecommunications services markets, operators and service providers face a critical challenge – how to establish long-term customer loyalty. EF-Telecoms conference will enable participants to refine and accelerate strategy decisions and technology choices in this area. Companies in attendance will therefore derive immediate competitive advantage. This will be made possible by comparing best practices from around and beyond Europe in a mainly peer-to-peer telcos’ discussion forum. Additionally, valuable lessons will be drawn from the effective customer retention practices of other key verticals.