Your investment is only the beginning

Cloutility for

Managed Service Providers

You have made a considerable investment in data protection.
Now capitalize on your effort. Cloutility enables the delivery of Spectrum Protect as a service with a number of capabilities.

Watch how the solution adds value for the service provider:

The multi-tenant model is a powerful way to distribute the centralized backup infrastructure to any types of end clients - directly or through a network of distributors and resellers:

Cloutility features and benefits

In a single interface you get all the functionality required to distribute your data protection infrastructure as a public or hybrid cloud service.

Self-service

Through the easy-to-operate Cloud Portal web interface (UI) your end users can get access to self-service. Assign the appropriate privileges and your users are ready to log on to the solution. In a managed service provider setup examples of users with access to self-service could be internal administrators, internal finance operators, external partner administrators and end client users (admins or read-only users). The solution supports single-sign-on.

Multi-tenant

The built-in multi-tenant model allows you to reflect any organisational structure and any distribution model you may need. In example you can add a distributor who gets a login to add his reseller network. The resellers can log in to add their end customers. Each of the end customers can now login to see status and usage for their different departments, server groups and servers. On each level, you can add one or more users with privileges matching their job descriptions.

Integration

All features and data available in the Cloutility platform can be accessed through the built-in application programming interface (API) based on REST. Accordingly, integration with external applications (i.e. ERP, BI, WEB, User Portals, Billing, and Support) is ready for your developers to use in a well described format.

Administration

Your Spectrum Protect administrators can manage the backend infrastructure from a single installation of the Cloutility platform – even when your data protection servers are spread across multiple locations. The build in management console presents results in tables which can be filtered and sorted as needed.

Reporting

No more waste of time and resources trying to build your own user-friendly reporting. Plug-and-play reports are available and can easily be modified to match the different requirements of thousands of end users. Each user or business unit (tenant) has access to reports for the said tenant which shows current and historical status, usage over time and much more. Reports are available through the Cloutility interfase as well as through email reports.

Provisioning

It's so easy. Activation and scheduling of new backups with no Spectrum Protect skills required. Define the proces and standard settings for your end users’ ability to download and configure their backups once and for all.

Support

Provide efficient support for a large number of end users. You can define and tailor alarm reports and alerts to the needs of your support team to make the most of their valuable time. You can also simulate end users to reflect exactly what they see in a support session. If you have a network of resellers you can of course pass on the support task to the resellers for them to support their own end customers. Now this is business scalability in action.

Billing

No cloud service without automation of subscription based recurring billing. The Cloutility platform has a built-in subscription based billing system that provides you with a high degree of flexibility and allows you to automate all processes around recurring billing. Billing output is available through the build in RESTful API as well as through CSV and JSON formats. The billing output including all billing lines is plug-and-play ready every month for your invoicing system. You may also use Cloutility to send out invoices to all customers by email.

We needed a secure multi-tenant model for our IBM Spectrum Protect business and the ability to automate subscription based recurring billing. Auwau Cloutility has given us these capabilities and so much more. On top of this we get an outstanding support from the Auwau team.

Peter Sanderson, Managing Director at Team Computing Australia

The portal software from Auwau was what we needed to deliver advanced data protection, affordably, to our small to medium business clients.

Tim Campbell, President at CenterGrid

Cloutility from Auwau has been the magic ingredient in enabling us to bring a world-class "data protection-as-a-service” offering to the South African market.

Heinrich Venter, CEO, iSanity

With a very large eco-system of partners and end customers in our backup as a service solution billing automation is extremely important to us. With the Cloutility portal platform we create 1000´s of subscription based billing lines every month in a matter of seconds.

Claus Munch, Sales- and development manager, Front-safe A/S

Cloutility from Auwau makes IBM Spectrum Protect easy to work with for our MSPs and larger enterprise clients!

Auwau really completes our product line, allowing us to provide the customer a high-quality service that harmonizes and centralizes the backup systems. Auwau Cloutility software is the best way to consolidate the backup activities unifying the on-premise backup and the one in our data center.

Claudia Antobenedetti, Account Manager at Seeweb

At Cristie Nordic we provide an end-to-end Backup-as-a-Service suite 'CBS' to managed service providers. Cloutility plays a big role for us in the effort of fulfilling service providers needs in regards to end-user self-service, visibility, chargeback and automation of daily backup operation tasks. Cloutility speaks to the business of our customers and improves overall return on investment.