Re: My 5510 photosmart printer will not print black any longer, I have tried everything !

I'm having the same problem. My printer won't print black ink. I cleaned the printheads several times, checked the vent, purchased new ink, restored and nothing. From the looks of it, many others are having the same problem. It this some kind of factory defect this printer has?

Re: My 5510 photosmart printer will not print black any longer, I have tried everything !

I'm having the same problem. Put the black cartidge in another HP printer and it prints fine, so I know it's not the cartridge. Did all the other suggested things. Has anyone sent the printer in for repair - if so how much does it cost?

Re: My 5510 photosmart printer will not print black any longer, I have tried everything !

I'm having the same problem. Put the black cartidge in another HP printer and it prints fine, so I know it's not the cartridge. Did all the other suggested things. Has anyone sent the printer in for repair - if so how much does it cost?

Hi MaLuSanDiego, if your printer is out of warranty and you'd like it repaired give the HP phone support guys a call to see how much the repair is (I don't have a figure off hand, it can vary a bit by country)

Re: My 5510 photosmart printer will not print black any longer, I have tried everything !

I'm having the same problem. My printer won't print black ink. I cleaned the printheads several times, checked the vent, purchased new ink, restored and nothing. From the looks of it, many others are having the same problem. It this some kind of factory defect this printer has?

Hi Barkley, is your printer still in warranty?

Although I am an HP employee, I am speaking for myself and not for HP.Twitter: @Ciara_B_HP

Re: My 5510 photosmart printer will not print black any longer, I have tried everything !

I SOLVED THE PROBLEM......I BOUGHT A CANON PRINTER AND HAVE NOT HAD ANY PROBLEMS AT ALL, IT WAS EASY TO SET UP AND USE, IT RUNS ON BLUETOOTH TO MY LAPTOP ANY WHERE IN THE HOUSE...PLUS THE INK IS CHEAPER!!!