Case Study

For the management its e-business activities, SCHIESSER AG has chosen the eF|CommerceEngine (eF|CE) to handle all of the processes of its online shop. During the selection process, the ERP-Engine impressed with its explicit e-business focus and numerous interfaces to important payment and logistics partners. Furthermore, SCHIESSER emphasises the flexible growth and expansion opportunities that are guaranteed by the eF|CommerceEngine.

www.schiesser.com

e-commerce enterprise resource planning for SCHIESSER

"For the launch of our online store, we were looking for an enterprise resource management system which is specifically tailored to e-commerce processes. The solution needed to function as a B2C e-business extension to our existing ERP without significant adjustment costs," explains Engelbert Fleischmann, Head of IT and Processes at SCHIESSER. "The eF|CommerceEngine has met these requirements. It covers all e-business processes and, as a SaaS model, was ready to go live within a narrow time frame."

How SCHIESSER benefits from the eF|CommerceEngine

Complete connectivity with the OXID eShopCentralised article updatesMinimum adaptation input required for connecting existing ERPAutomatic order transfer to logistics providersConnection to payment providers such as PayPal or heidelpay

„With the eF|CE we areusing a future-focusedsolution, that allows us to expand our business at any time."

ENGELBERT FLEISCHMANNHead of IT and Processes at SCHIESSER

The CommerceEngine is our proprietary development. It is specifically geared to the needs of e-commerce and works with full automation along the entire e-business process chain: from central product data administration to comprehensive order management and their follow-up processes. High performance multi-channel modules integrate powerful third-party sales channels like Amazon, eBay or Allyouneed.de and can integrate specialist retailers and branches as needed.

"Our eF|CommerceEngine includes a variety of interfaces as standard in order to enable the integration of third-party systems," explains Managing Director, Thomas Franke. "Accordingly, the eFulfilment system can be connected to online retail systems such as OXID eShop (the system behind SCHIESSR's online store) without considerable cost and effort."

Standardised connections

Connection to relevant payment and logistics partners via the Engine is equally straightforward and flexible. The connection of the SCHIESSER online store to the logistics partner DHL and the payment systems PayPal and Heidelpay credit card was accomplished via the standardised integrations with no need for further adjustment.

"With the eF|CE, we've chosen a future-oriented solution with which we can expand our e-business at any time," says Fleischmann. "The extensive integration layer makes connection to other distribution channels possible without requiring extensive programming on our part."

Centralised data maintenance

At SCHIESSER, the modular CommerceEngine is in operation using all relevant e-commerce modules; central data maintenance, logistics management, automated order forwarding to the logistics providers, as well as CRM functions for the processing of all downstream communications with the goods recipient.

Contact us

Would you like to learn more about the eF|CommerceEngine?Then call us or write to us.