About Valvoline Instant Oil Change

I've been bringing my cars to these guys for years now. I really enjoy their service. They always check all my fluids on every oil change. Not to mention whenever I take long trips with the family. They check my fluids before hitting the road.

I've been bringing my cars to these guys for years now. I really enjoy their service. They always check all my fluids on every oil change. Not to mention whenever I take long trips with the family. They check my fluids before hitting the road.

Wow very convenient and polite. My corolla broke down at the corner Mobil gas station, and when I came to ask them for help they actually helped me. One of the tech actually walked with me all the way to the gas station. He offered to drive my car back to Valvoline and they help me even further. They refilled my coolant system as well as check the condition of my battery, which by the way was good. I hope I can try them again in the future for my auto repair needs.

Wow very convenient and polite. My corolla broke down at the corner Mobil gas station, and when I came to ask them for help they actually helped me. One of the tech actually walked with me all the way to the gas station. He offered to drive my car back to Valvoline and they help me even further. They refilled my coolant system as well as check the condition of my battery, which by the way was good. I hope I can try them again in the future for my auto repair needs.

I was always looking for a mechanic shop that carried Valvoline oil, I am so lucky I finally found a place that sells Valvoline parts and services--. I found them online. Anyways I decided to give them a try and my experience was Good.

I was always looking for a mechanic shop that carried Valvoline oil, I am so lucky I finally found a place that sells Valvoline parts and services--. I found them online. Anyways I decided to give them a try and my experience was Good.

I came on 1-16-2013 to service my Corolla- I'm a single mother and not having someone that really knows about cars can make things complicated when car issues start to happen. A friend of mine recommended me to this place and so far so good. I was happy to see that they have such a clean location and it has a welcoming atmosphere. They even gave me a $21.99 coupon for my next visit, which was a nice thing to do. I thing I just found my local car service shop.

I came on 1-16-2013 to service my Corolla- I'm a single mother and not having someone that really knows about cars can make things complicated when car issues start to happen. A friend of mine recommended me to this place and so far so good. I was happy to see that they have such a clean location and it has a welcoming atmosphere. They even gave me a $21.99 coupon for my next visit, which was a nice thing to do. I thing I just found my local car service shop.

Let me start by saying that I was "ok" with the service here. It was such an expensive oil change for my BMW- but I figured that I would have lost an entire day of my weekend at the dealer- so I should not complain much. I was able to see that there was a struggle to reset my oil light, it took them 30+ minutes- after the oil change was done. But god was I glad they were able to reset it. At the end my total came to an even $150 for my oil change, I was told I can come back for complimentary fluid top-offs- this sounded good for me, for my car, and for my wallet.

Let me start by saying that I was "ok" with the service here. It was such an expensive oil change for my BMW- but I figured that I would have lost an entire day of my weekend at the dealer- so I should not complain much. I was able to see that there was a struggle to reset my oil light, it took them 30+ minutes- after the oil change was done. But god was I glad they were able to reset it. At the end my total came to an even $150 for my oil change, I was told I can come back for complimentary fluid top-offs- this sounded good for me, for my car, and for my wallet.

When I came to this place a few days ago I was presented with options of oil types. They carried an oil for any type of budget- that was great for me. The speed was also great. They offered me a maintenance package to service my car whenever my pocket is with enough $$. I felt as if I was not forced to buy anything I didn't need.

When I came to this place a few days ago I was presented with options of oil types. They carried an oil for any type of budget- that was great for me. The speed was also great. They offered me a maintenance package to service my car whenever my pocket is with enough $$. I felt as if I was not forced to buy anything I didn't need.

Service here is always fast, that's what I like. They also carry different types of oils and do extra services. I bring them my own oil and oil filter and they do it for $25 even. Not Bad for an suv vehicle. Alsothey don't check anything else on my vehicle though, I have to tell them to add air and washer fluid to my car, but they do it without a problem.

Service here is always fast, that's what I like. They also carry different types of oils and do extra services. I bring them my own oil and oil filter and they do it for $25 even. Not Bad for an suv vehicle. Alsothey don't check anything else on my vehicle though, I have to tell them to add air and washer fluid to my car, but they do it without a problem.

I was a customer at this Valvoline for a number of years, bringing more than 5 cars to them. I have since moved away, and hadn't visited in two years.

One Sunday, 12/04/11, as soon as I pulled in, the midget with the glasses says "your car needs a special oil filter, $14.99". Then when I paid, they also charged me an extra $7.48 for oil. I was in a hurry and didn't want to deal with it then, so I paid it and left. Big mistake.

I drive a 2009 Toyota Camry SE V6.

I found out the next day:
#1, they shouldn't have charged me for oil. That's included in the $29.99 oil change price.
#2, my car doesn't need a special oil filter. Pep Boys sells it for $4, Toyota for $5
(they just tell people they need a 'special oil filter' to inflate their prices.)

I called the Manager, Memo Olivas, who stuggled to answer my questions about the extra charges. He said they charged me for the oil because I must've needed more than 5 quarts. I told him my car only takes 4.3 quarts. He got silent.

They won't refund me the excess charges. So I did some digging:

#1, They are no longer a franchise of Valvoline, for more than 2 years now. They are a 'Valvoline service center' which serves exclusive Valvoline products. So, if you are looking for Valvoline quality, reputation, or problem resolution, you will NOT get it here.
#2, They display a 'Better Business Bureau' Accreditation plaque in their waiting room. Oops! They aren't actually accredited.
I wonder how the BBB will feel about this false affiliation. Maybe I'll ask.

This is one of those dishonest mechanics that you hear about in the media. BEWARE!

I was a customer at this Valvoline for a number of years, bringing more than 5 cars to them. I have since moved away, and hadn't visited in two years.

One Sunday, 12/04/11, as soon as I pulled in, the midget with the glasses says "your car needs a special oil filter, $14.99". Then when I paid, they also charged me an extra $7.48 for oil. I was in a hurry and didn't want to deal with it then, so I paid it and left. Big mistake.

I drive a 2009 Toyota Camry SE V6.

I found out the next day:
#1, they shouldn't have charged me for oil. That's included in the $29.99 oil change price.
#2, my car doesn't need a special oil filter. Pep Boys sells it for $4, Toyota for $5
(they just tell people they need a 'special oil filter' to inflate their prices.)

I called the Manager, Memo Olivas, who stuggled to answer my questions about the extra charges. He said they charged me for the oil because I must've needed more than 5 quarts. I told him my car only takes 4.3 quarts. He got silent.

They won't refund me the excess charges. So I did some digging:

#1, They are no longer a franchise of Valvoline, for more than 2 years now. They are a 'Valvoline service center' which serves exclusive Valvoline products. So, if you are looking for Valvoline quality, reputation, or problem resolution, you will NOT get it here.
#2, They display a 'Better Business Bureau' Accreditation plaque in their waiting room. Oops! They aren't actually accredited.
I wonder how the BBB will feel about this false affiliation. Maybe I'll ask.

This is one of those dishonest mechanics that you hear about in the media. BEWARE!

I have done busines with these guys for years (4+) have all my receipts. I liked these guys until one of them stole my disable placard, yes they did. Drove my car to bank and then to this service station, and home.

I have done busines with these guys for years (4+) have all my receipts. I liked these guys until one of them stole my disable placard, yes they did. Drove my car to bank and then to this service station, and home.

My company owns 20 cars, actually the cars belong to each of my employees, well they all take their cars to Valvoline for every oil change. This location is a little bit too far from my office in Santa Fe Springs but I like the fact that this company has lot's of locations throughout the OC, they are always dependable. We all love them. Terry Alonzo, Tax Masters Inc.

My company owns 20 cars, actually the cars belong to each of my employees, well they all take their cars to Valvoline for every oil change. This location is a little bit too far from my office in Santa Fe Springs but I like the fact that this company has lot's of locations throughout the OC, they are always dependable. We all love them. Terry Alonzo, Tax Masters Inc.

negative comments are true.. i will be filling a formal complaint with the BBB this week. I'm a vet that lives near the area, this place is not a professional business, they tried to over charge me for a simple oil filter change. Very dishonest.

negative comments are true.. i will be filling a formal complaint with the BBB this week. I'm a vet that lives near the area, this place is not a professional business, they tried to over charge me for a simple oil filter change. Very dishonest.

I had the same experience as others here, guy walks up to me without looking at me and says that it will cost 100.00 plus to change my oil. Then the guy starts to creep me out by talking to my baby in the car without acknowledging that I was in the car. I'm no mechanic but I know how much 5 quarts of oil cost. Beware of this place, specially if you are a woman.

I had the same experience as others here, guy walks up to me without looking at me and says that it will cost 100.00 plus to change my oil. Then the guy starts to creep me out by talking to my baby in the car without acknowledging that I was in the car. I'm no mechanic but I know how much 5 quarts of oil cost. Beware of this place, specially if you are a woman.

This place is a joke!!! they were charging me for things they did NOT do. I was watching the guy work on my car from the second I got off till he was done, I go to pay and this guy tells me I owe more because of additional work they performed (transmission) How dumb do these people think the public is? - Save your time and money.. go somewhere else.

This place is a joke!!! they were charging me for things they did NOT do. I was watching the guy work on my car from the second I got off till he was done, I go to pay and this guy tells me I owe more because of additional work they performed (transmission) How dumb do these people think the public is? - Save your time and money.. go somewhere else.

At this Valvoline Instant Oil Change location in Cypress CA, they treat customers like kings. They know what they are doing, and the love what they are doing. I would highly recommend it to everybody that is looking for honesty, professionalism, and of course quality services for the life of our cars. If QUALITY AND HONESTY matters to you, VALVOLINE INSTANT OIL CHANGE IS WHAT YOU ARE LOOKING FOR!.

At this Valvoline Instant Oil Change location in Cypress CA, they treat customers like kings. They know what they are doing, and the love what they are doing. I would highly recommend it to everybody that is looking for honesty, professionalism, and of course quality services for the life of our cars. If QUALITY AND HONESTY matters to you, VALVOLINE INSTANT OIL CHANGE IS WHAT YOU ARE LOOKING FOR!.

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Message from Valvoline Instant Oil Change

Cars we know 'em... and we love 'em. We work on satisfaction, not commission.