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This website uses features which update page content based on user actions. If you are using assistive technology to view web content, please ensure your settings allow for the page content to update after initial load (this is sometimes called "forms mode").
Alert box notification is currently enabled, please follow this link to disable alert boxes for your profile.

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Frequently Asked Questions

Privacy Policy

Thank you for visiting the “Searchable Frequently Asked Questions” web site and reviewing our privacy policy. Information from this system resides on computer systems funded by the government. The data and documents on this system include Federal records that may contain sensitive information protected by various Federal statutes, including the Privacy Act, 5 U.S.C. § 552a.

Here is how we handle information about your visit to our web site:

If You Send Us An Email

If you choose to provide us with personal information such as first/last name or email address through our web site, we use that information to respond to your message and to help us get you the information you have requested. We treat E-mail requests the same way we treat letters sent to OPM, but we do not collect personal information for any purpose other than to respond to you. We collect personally identifiable information (name, email address, Social Security number, or other unique identifier) only if specifically and knowingly provided by you. We are not requesting nor do we want any identifying data such as CRS account numbers, phone numbers or SSNs included in the body of the email. We only share the information you give us with another government agency if your inquiry relates to that agency, or as otherwise required by law. Moreover, we do not create individual profiles with the information you provide or give it to any private organizations. We do not collect information for commercial marketing.

Links to Other Site

Our web site has links to other federal agencies. We also link to other organizations' web sites when we have a good business reason to do so. This does not constitute an endorsement of their policies or products. Once you link to another site, you are subject to the privacy policy of the new site.

Site Security

Unauthorized user attempts or acts to (1) access, upload, change, or delete or deface information on this system, (2) modify this system, (3) deny access to this system, (4) accrue resources for unauthorized use or (5) otherwise misuse this system are strictly prohibited. Such attempts or acts are subject to action that may result in criminal, civil, or administrative penalties.

We ensure that our web site remains available to all users by using a Government computer system that employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. All access or use of this system constitutes user understanding and acceptance of these terms and constitutes unconditional consent to review, monitoring and action by all authorized government and law enforcement personnel. While using this system your use may be monitored, recorded and subject to audit.

Unexpected Error

There was an unexpected error when performing your action.

Your error has been logged and the appropriate people notified. You may close this message and try your command again, perhaps after refreshing the page. If you continue to experience issues, please notify the site administrator.