Job Description

PwC/LOS Overview

Are you interested in the opportunity to work for an industry-leading firm that services clients that include the Fortune 500, and will give you the experience and exposure you need to build your career and personal brand? If you are, then PwC US (PricewaterhouseCoopers LLP and its subsidiaries) may be the firm for you.

We're a member of the PwC network of firms located in 157 countries with more than 184,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC US helps organizations and individuals create the value for which they are looking.

Our professionals are at the heart of our business strategy and success by bringing personal and professional experiences; we understand that our business is impacted by a person's personal and professional lives.

PwC US recruits top talent with traditional and nontraditional backgrounds, with a focus on diversity and inclusion, so that we continue to build PwC US as a great place to work. Our people are armed with the tools-including enriching professional experiences, everyday coaching, timely and productive feedback, and high-quality learning and development opportunities-to deliver each day. We are committed to building lasting relationships and delivering value to our clients.

We assist businesses, individuals, and organizations with tax strategy, planning, and compliance, while also delivering a wide range of business advisory services.

With over 32,000 tax professionals, this means that the PwC network can support our clients both locally and globally.

We have experience working with an expansive and diverse client-base, which comprises all types of businesses-multinationals, local companies, privately-owned organizations, entrepreneurs, family businesses, trusts, partnerships, and private individuals.

Job Description

A key priority to achieving success in our Firm is Global Delivery Model (GDM). Within the Tax Line of Service (LoS), the GDM model focuses on developing Service Delivery Centers (SDCs) to perform routine tax activities that are high volume, low risk and non-client facing. The SDCs will focus on leveraging technology and standardized processes with a critical focus on efficiency. The Tax SDC, located in Tampa, Florida, will be home to many of our critical business processes being delivered to PwC's Tax clients and also manage Global Delivery Center services. Tax currently has many high priority positions that are critical to the development, implementation and future of the Service Delivery Centers.

Responsibilities

Joining this growing part of our business will provide an opportunity to be a part of the transformation of the way the Tax LoS delivers client service.

The Team Lead will provide the Market and Regional Leaders with regular reporting on capabilities, availabilities, progress, and performance of the team.

This role is essential for the efficiencies around budget analysis, work load balance and overtime reporting.

The Service Delivery Center (SDC) aims to provide engagement teams with an efficient, quality embedded, and cost effective way to support the delivery of certain aspects of the compliance process.

While the SDC is considered an extension of the engagement team, the engagement team retains control over client interaction, final client work products and reviews, and tax technical decisions.

Qualifications

Position/Program Requirements

Minimum Year(s) of Experience: 3

Minimum Degree Required: Bachelor's degree in Accounting, Finance or Business with proven success in roles involving accounting areas of focus.

Knowledge Preferred:

Demonstrates considerable knowledge and/or a proven record of success with serving in a role within a professional services firm as a primary liaison to clients, developing relationships and appropriately influencing as needed, which includes the following:

- Evaluating forecasts against capacity to support scheduling and work load balance efforts;

- Reporting and analysis of various metric;

- Implementing appropriate processes within the team;

- Performing Quality Review of work processed in a service delivery center team;

- Collaborating with other Team Leads to support overall process across Teams.

Demonstrates considerable knowledge of, and/or proven record of success with, serving in a role that utilizes Tax compliance processes and current federal and state regulatory developments that affect the public accounting industry.

Skills Preferred:

Demonstrates a thorough level of abilities and/or proven record of success with identifying and addressing client needs: building solid relationships with clients develop an awareness of Firm services: approach client in an organized and knowledgeable manner: deliver clear requests for information: demonstrate flexibility in prioritizing and completing tasks.

Demonstrates some abilities to develop strategy: as well as write, communicate, facilitate, and present cogently: to and/or for all levels of industry audiences, clients and internal staff and management, including inspection and quality review results, presentations and reports needed by SDC leadership, and/or other standard business communications.

Demonstrates some abilities and /or proven record of success as a team leader: supervising teams to create an atmosphere of trust: seeking diverse view to encourage improvement and innovation: participating in various staff recruitment and retention activities; and coaching staff including providing timely meaningful written and verbal feedback.