Question No: 201 – (Topic 1)

Which statement describes DTMF processing on a Cisco Unified Contact Centre Express with supported SIP based on agent IP phones that are registered to Cisco Unified Communications Manager?

Cisco Unified CCX receives the DTMF digits in the RTP payload based on RFC 2833

Cisco Unified CCX receives the DTMF digits via SIP NOTIFY messages

Cisco Unified CCX receives the DTMF digits via SIP INFO messages

Cisco Unified CCX receives the DTMF digits JTAPI messages

Cisco Unified CCX receives the DTMF digits as part of the audio encoding in the RTP stream.

Answer: D

Question No: 202 – (Topic 1)

During a Cisco Unity Connection extension greeting, callers can press a single key to be transferred to a specific extension. However callers report that the system does not process the call immediately after pressing the key. Which action resolves this issue?

Enable Prepend Digits to Dialled Extensions and configure complete extension number on the Edit Caller Input page for the selected key.

Answer: D

Question No: 203 – (Topic 1)

Refer to the exhibit.

Cisco Unified CM users report that they hear dead air during call transfer but bi-directional audio resumes after the transferees answer the call. The transferees are located across a SIP trunk. A collaboration engineer is checking the sip trunk configuration on the Cisco Unified CM.

Which two configuration changes fix this problem? (Choose two)

Assign a Media Resource Group List to the SIP Trunk.

Place a check mark on Media Termination Point Required.

Make sure there is an Annunciator Resource available on the MRGL.

Modify the call Classification on the SIP trunk to OnNet.

Change the “Send H225 User Info” service parameter to “Use ANN for Ringback”.

Answer: A,B

Question No: 204 – (Topic 1)

Which two fields can be used to uniquely identify the same call in the Call Detail Records and the Call Management Records? (Choose two)

nodeld

globalCallId_callId

callIdentifier

pkid

globalCallId_ClusterId

globalCallId_callManagerId

deviceName

Answer: B,F

Question No: 205 – (Topic 1)

You consider using RPL in a new loT environment. Which definition of a DIO is true?

A DIO is an ICMPv6 RPL control message whose main function is to perform DODAG secure message Counters

A DIO is an ICMPv4 RPL control message whose main function is to perform DODAG discovery, formation, and maintenance

A DIO is an ICMPv6 RPL control message whose main function is to perform DODAG discovery, formation, and maintenance

A DIO is an ICMPv4 RPL control message whose main function is to propagate destination information in a RPL network

Answer: C

Question No: 206 – (Topic 1)

Which file does a Cisco IP phone with MAC address 1111.2222.3333 request from the TFTP server when

TFTP configuration encryption is enabled?

A. SEP111122223333.cnf.xml.enc

SEP111122223333.cnf.xml.enc.sgn

SEP111122223333.cnf.xml.sgn.enc

SEPDefault.cnf.xml.enc.sgn

E. SEP111122223333.xml.enc

Answer: B

Question No: 207 – (Topic 1)

Refer to the exhibit.

A jabber user reports that desktop mode does not work. Connection status shows the following message

quot;Connection error. Ensure the server information in the phone services tab on the option window is correct. contact your system administrator for assistance.quot;

Which two actions will resolve the problem? (Choose two)

Change LDAP port from 389 to 636 in LDAP directory configuration

Restart DirSync service under unified serviceability

Change LDAP port from 389 to 443 in LDAP director configuration

Change LDAP port from 389 to 3268 in LDAP director configuration

Restart CTI manager service under unified serviceability

Restart TFTP service under Unified serviceability

Answer: D,E

Question No: 208 DRAG DROP – (Topic 1)

An engineer configuration EmCC needs to understand the priority order in which the home Cluster concatenates calling search space (CSS) when users login to the visiting Phones.

Drag the CSS on the left to the correct priority order on the right. Not all options will be used.

Priority 1 is the highest and priority 3 is the lowest.

Answer:

Question No: 209 – (Topic 1)

Tom Lee is an active user in a Cisco Unified CM deployment with fully functional LDAP synchronization and authentication to an Active Directory. Daily resynchronization is set at 11:00 pm. At 8:00 am on March 1st 2014 this user was deleted from AD. What is the status of this user in the Unified CM database at 1:00 am on March