Category: GoDaddy

How to Cancel GoDaddy Private Registration

First of all, why would anyone want to cancel Private Registration after paying for it?

I’m looking to consolidate my domains to one domain name registrar, mainly just to keep things simple so I can focus on my blogging, as I love blogging. I have chosen Hover (you can read more about why I like Hover here), as they include WhoIS privacy for free (something I paid GoDaddy for a few years back).

Canceling Business Registration

From GoDaddy – “You can cancel the Business Registration for your domain name at any time.”

To Cancel Business Registration:

Log in to your Account Manager.

Go to the Payments tab.

Click Product Billing.

Use the check boxes to select your Business Registration account, and then click Cancel Item.

How you cancel Private Registration will depend on how many domains you currently have in your account.

What this means for you and I?

Now, if only that was it and I could easily cancel my private registration. You actually need to make sure you have certain documents to confirm your business registration before being able to cancel your GoDaddy Private Registration. It’s understandable to have your Government ID, but it’s not everyone is going to have their online domain name registered as a business – so that’s where I am stuck right now.

Why?

From GoDaddy – “The Protected Registration service must be cancelled by submitting the online request form and providing the required documentation. Because of the services this protection provides, there is no option to turn off the auto-renewal”.
To summarise, here are the documents you need to have:

A copy of your Government ID – be that a passport or something similar (see their instructions in the screenshot below).

A copy of business documentation for the company listed as current registrant – Again, I’m stuck on this step, but once you are able to provide this, you will be able to remove the Private Registration.

What exactly did GoDaddy ask me to give?

To be clear, here are the documents that GoDaddy asked me to give from their team at protectedreg(at)godaddy.com.

Information regarding your request

Our support staff has responded to your request, details of which are described below:

Discussion Notes

Support Staff Response

To process this protected registration cancellation request, we require a color copy, scan, or digital picture of the following:1. A clear, readable copy of the government-issued photo identification in which the pictured person, name, signature, and expiration date are clearly identifiable. The copy of the government-issued photo identification we received is expired. You can feel free to block out information such as the date of birth, height, weight, eye color and the license number.2. A copy of business documentation for the company listed as current registrant.
(Examples of acceptable government-issued business documentation)
A copy of a government-issued business license, which is issued from a local, county, state, or federal agency.
*For U.S Based businesses – We can accept an EIN/TIN Assignment Letter from the IRS. You may request a copy of this letter by contacting the IRS at 1-800-829-4933.
**Note: We cannot accept copies of articles of incorporation/organization, applications, and documents printed from the internet or tax returns as business identification.
Once this is received we will inform you of what is needed to process your request or we will let you know that your request has been completed.

Thanks,
Customer Service

Once I am able to provide the business documentation, I will share how successful and easy the next steps would be. I just wanted to share some initial details with you for now so you know what to expect. More on this in time…

What happens when you change domain name registrar?

When you change your domain name, your current and new domain name registrar will process the request through ICANN (Internet Corporation for Assigned Names and Numbers).

While the process for transferring domain names from your account with us to another domain name registrar depends on your new domain name registrar. There are confirmation steps that you need to complete at your current registrar and your new domain name registrar.

Please note that ICANN’s Transfer Policy may prevent you from transferring your domain name within 60-days of a transfer.

What is a domain name transfer?

A domain name transfer is the process of moving a domain from one service/registrar to another.

How do I change my domain name registrar from GoDaddy to Hover?

Here’s the process that I followed when moving my domain name from GoDaddy to Hover.

Step 1 – Make sure your domain name can be transferred

Check on Hover in the Transfer page to see if you domain name can be transferred.

It will let you know if it can be transferred. If not, it will give you the following message.

Step 2 – Submit website to be transferred

Step 3 – Confirm to have your website transferred

You will receive an email to have website transferred. It will look something like the following:

Hover, a service operated by Tucows, has received a request on Dec, 2015 for us to become the new registrar of record.

You have received this message because you are listed as the Registered Name Holder or Administrative contact for this domain name in the whois database.

Please read the following important information about transferring your domain name:You must agree to enter into a new Registration Agreement with us. You can review the full terms and conditions of the Agreement at the Hover website.

Once you have entered into the Agreement, the transfer will take place within five (5) calendar days unless the current registrar of record denies the request.

Once a transfer takes place, you will not be able to transfer to another registrar for 60 days, apart from a transfer back to the original registrar,in cases where both registrars so agree or where a decision in the dispute resolution process so directs.

If you wish to proceed with the transfer, you must respond to this request. Please note if you choose not to respond by Jan, 2016, dejavuguides.com will not be transferred to us

Click here to confirm that you wish to transfer dejavuguides.com to Hover.

Step 4 – Confirmation email will be shared to you from your current domain registrar – GoDaddy

This may vary if you’re moving another domain name registrar from GoDaddy, but GoDaddy sends an email letting you know that your domain name is going to be transferred to another domain name registrar. This is an example of the notice that I received from GoDaddy.

Domain Transfer Notice
Re: Transfer of dejavuguides.com
GoDaddy received notification on December, 2015 that you requested a domain transfer to another domain name registrar.

If you wish to cancel, or did not request this transfer, log in to your account before December, 2015 by clicking the button below to decline the transfer.

You don’t need to do anything to accept this transfer. If we don’t hear from you before December, 2015, the transfer will proceed and any associated products or services will be canceled. If you wish to approve the transfer before this date, log in to your account and click “Transfer” above the list of your domains.

Step 5 – Wait

After 5-odd calendar days, you will receive an email asking you to approve the move from your new domain name registrar. In this example, this is Hover.

Step 5 – Approve the domain name transfer at your new domain name registrar

Approve the domain name transfer at your new domain name registrar by clicking on the approval link shared by your new domain name registrar.The below example, is the email from Hover to me.

Hello

To make sure your domain name remains active, click the link below to verify the registration information:

https://approve.hover.com/registrant/?verification_id=

If you don’t click the link above, within 15 days, dejavuguides.com will be suspended by ICANN.
=== Why Am I Getting this Notice? ===
The Internet Corporation for Assigned Names and Numbers (ICANN) requires that all domain name registrars verify that the first and last name of the registered owner of a domain name is accurate and that the email address is able to receive email.

You recently registered, transferred, or modified the registration information for one or more of your domain names registered through Hover. Or an email sent to the email address associated with your domain was undeliverable. Any of those things happening requires us to re-verify the registration information.

Even though we’d like to think that you’ll want this awesome domain name forever, in the unlikely event you do want to get rid of it, you need to disable auto-renew prior to the renewal date. To learn how to disable auto-renew, please visit

Thanks very much for your business. We realize that you have a lot of choice out there, and appreciate that you chose us.

Thanks,
Hover

You’ll also receive a confirmation email from your old domain name registrar. Here is an example from GoDaddy.

Sorry to see you go. We’ll always welcome you back!

We’re sorry you transferred your domain name(s) away from GoDaddy. We are committed to providing quality services and products and hope that we met your needs.
If you feel your transfer was in error, or if you have changed your mind, please contact our sales department at (480) 505-8877. They’ll assist you in transferring your domain name(s) back to us.†

Keep in mind that we continue to offer low prices and $20.99 $11.99 transfer rates on some domains.