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Westfield Memorial Hospital

For more than half a century, Westfield Memorial Hospital has provided high quality health care to residents of western New York. Through new technologies, services and partnerships, Westfield Memorial Hospital has evolved over the years to offer patients the most sophisticated medical advancements--while keeping the ease and familiarity of a community hospital.

As an affiliate of Saint Vincent Hospital in Erie, PA; Westfield Memorial Hospital offers direct access to highly specialized care, including the convenience of on-site physician specialists. Staffed by the area's finest physicians and medical professionals, we are committed to meeting the health care needs of area families for years to come.

Online Access to Health Information from Your Hospital-Associated Visit Now Available

If you or a loved one has had a hospital-associated visit or stay at Saint Vincent since June 30 or have one scheduled, it’s important to know that you will now have online access to your hospital-associated health information!

You can simply go to relayhealth.com and complete a quick registration process. Then you can begin to access your hospital-associated medical information through a secure online portal. This new Patient Portal will provide information about:

Westfield Memorial Hospital was founded in 1942 with funds raised by local rotarians. It was during the time of World War II, and most physicians were called to serve in the military. The hospital founders felt they could improve the effectiveness of the remaining physicians by providing a hospital in which to provide patient care. The original Westfield Memorial Hospital was a brick Italianate structure facing East Main Street and was guarded by two black cast iron Newfoundland dogs (Canton and Sailor). The building was originally constructed in 1853 by Dr. John Spencer, who later served as a physician in the Union Army during the Civil War.

In those days, physicians did not study medicine in school, but gained their knowledge by working with other physicians. One of Dr. Spencer’s most notable pupils was a certain B.F. Goodrich who gave up the practice of medicine for the rubber industry. Another visitor of the building was an itinerant Scandinavian carpenter named Jacob A. Riis who worked on one of the building’s many renovations.

Mr. Riis became a well-known author, philanthropist and friend of Theodore Roosevelt during the latter part of the 19th and beginning of the 20th centuries. Additions were made to the original hospital in 1948, 1968 and 1981. A major building and renovation project was completed resulting in the addition of 17,720 square feet and renovated facilities in cardiac rehab, physical therapy, radiology, emergency department, surgery and laboratory. In January 1999, the affiliation with Saint Vincent Health System was restructured providing a mechanism to share medical services and resources otherwise unavailable to a small rural hospital.

Services716-326-4921

Cardiac Rehab716-793-2218

Cardiac rehabilitation at Westfield Memorial Hospital (WMH) offers specialized exercise programs for patients that are monitored by a physician and cardiovascular nurses. The healthcare professionals in the WMH Cardiac Rehabilitation department are trained in Advanced Cardiac Life Support (ACLS) under the American Heart Association guidelines.

Our highly skilled team of physicians, nurses and registered dietitian are dedicated to personalized, compassionate and quality care for our patients.

The program, certified by the American Association of Cardiovascular and Pulmonary Rehabilitation, is intended for people who have experienced:

Heart attack

Coronary bypass surgery

Angina

Angioplasty

Heart valve surgery

Stents

Cardiac Rehabilitation Phase II Program

The outpatient Cardiac Rehabilitation Phase II program usually takes 12 weeks (or 36 sessions) to complete, during which participants receive three one-hour exercise sessions per week. Participants are telemetry-monitored to assure safety. Before and after exercising, the participants warm up and cool down with stretching exercises and calisthenics. Prescribed exercise devices include treadmill, stationary bicycle, arm ergo meter, air-dyne bicycle, wall pulleys and rowing machine. The ratio of trained staff to participants is 1:2.

Programs on cardiovascular topics are presented at frequent intervals. An initial diet history and assessment are done with counseling conducted periodically throughout the program.

Your private physician, or someone he/she designates, may conduct a repeat stress test upon the completion of the Phase II program to evaluate your progress and establish a future exercise plan. Throughout your participation in the program, your physician will receive regular reports on your progress to date.

Cardiac Rehabilitation Phase III Program Phase III of the Cardiac Rehabilitation program consists of supervised maintenance of a medically based, independent exercise program for participants who have completed the Phase II program.

Emergency Services716-326-4921

The Westfield Memorial Hospital (WMH) Emergency Department is open 24 hours a day, 7 days a week and is staffed by experienced physicians, physician assistants and nurses. The Emergency Department provides full-service emergency care with ground and air transportation for trauma and health conditions requiring advanced, tertiary care. Our highly trained staff provides a comprehensive range of quality care for conditions ranging from a sprained ankle to the most serious illness or injury.

As a result of the WMH/Saint Vincent Health System affiliation, WMH patients also have unlimited and immediate access to specialists that complement the WMH emergency team. An example is Saint Vincent’s 24/7 cardiology service that is available for consultation to the medical emergency team at WMH.

24/7 emergency medical care

Highly qualified physicians, physician assistants and nurses

Full-service quality care

Comfortable environment

Ground and air transportation for trauma and health conditions requiring advanced, tertiary care

Laboratory716-329-4921

A fully functioning laboratory provides the support needed for diagnosis and treatment of patients in the emergency department, operating rooms and medical-surgical units at Westfield Memorial Hospital (WMH). Pre-operative testing is also done in our laboratories. More than 90% of the testing requested for these patients is completed in the WMH Laboratory, with routine and emergency transport to a reference laboratory for specimens requiring specialty testing. Outpatient testing is limited to patients with insurance providers not accepted at other local, independent collection sites.

Medical Surgical Unit716-326-4921

Westfield Memorial Hospital (WMH) is a four-bed unit with private rooms. The majority of admissions arrive through the WMH Emergency Department. Patients may also be admitted by physicians and specialists.

WMH prides itself on the personalized care that each patient receives.

Orthopedic Clinic716-326-4921

The Orthopedic Clinic, located in the Specialty Services Suite on the second floor of Westfield Memorial Hospital (WMH), is open on Wednesday mornings from 8:30 a.m. to noon, by appointment only. Services are provided by James Fitzgerald, MD, who specializes in orthopedic care and surgery to treat injuries and disorders of the bones and joints of the arms and legs, as well as the related structures nerves, ligaments, tendons and muscles.

Physical Therapy716-793-2231

Our staff of licensed and board-certified, experienced physical therapists practice with the most up-to-date techniques supported by the latest research. Our physical therapy assistant is also certified and licensed. We work collaboratively with you and your physician in providing specialized and individualized evaluation and treatment.

The Westfield Memorial Hospital (WMH) Physical Therapy department emphasizes patient education and home exercise, supported with reinforcement and correction in the clinic. This empowers the patient in his/her own care, reduces needed visits and speeds recovery.

Post-Operative Rehabilitation

We assist in the recovery of function, range of motion and strength after surgery.

General Rehabilitation

General rehabilitation is provided for conditions such as stroke, spinal cord injury, amputation, head injury, sprains, strains, fractures, and hand and upper extremity rehabilitation.

Pain Management

Physical therapy can serve as a non-invasive, drug-free pain management program that can be utilized alone or in combination with other treatments prescribed by your physician.

Spinal/Extremity

WMH’s Mike Peterson and Scott Wozniak are McKenzie-certified practitioners with more than 40 years experience combined using the McKenzie Method. The McKenzie Method is the only scientifically proven method of evaluating and treating spinal disorders of the back, neck and extremities.

Health and Fitness Program

Our staff works to develop a program that provides maximum benefit to each individual patient. WMH offers state-of-the-art equipment geared to low-impact activities to continue conditioning after rehabilitation.

Osteoporosis Exercise

Physical therapy methods for the treatment of osteoporosis include evaluation for postural, strength and flexibility issues as well as body mechanics evaluation, compression fracture, back pain, weakness, gait and balance dysfunction.

Neurological/Parkinson’s/ Fall Prevention Care

Balance testing is performed to isolate problem area(s), and customized/individualized exercise programs are created to keep you healthy.

The PT for PD Program

This is a physical therapy regimen targeting the physical problems associated with Parkinson’s Disease and other movement disorders. Gait evaluation, treatment and home programming are major components of the program.

Hours

Monday, Wednesday, Friday: 7 a.m. to 5 p.m.

Tuesday, Thursday: 7 a.m. to noon

For an appointment or for more information, please call 716-793-2231.

Sleep Lab877-256-4904

A good night’s sleep is an easy thing to take for granted – unless it is something you just can’t seem to get. Snoring, restlessness, insomnia and excessive fatigue are the cause of continual unrest for 40 million people.

Obstructive sleep apnea is a significant medical problem affecting up to 4 percent of middle-aged adults. The most common complaints are loud snoring, disrupted sleep and excessive daytime sleepiness. Patients with apnea suffer from fragmented sleep and may develop cardiovascular abnormities because of the repetitive cycles of snoring and airway collapse. Although most patients are overweight and have a short, thick neck, some are of normal weight but have a small, receding jaw. Because many patients are not aware of their heavy snoring and nocturnal arousals, obstructive sleep apnea may remain undiagnosed.

Sleep Apnea Warning Signs:

Do you snore heavily?

Do you have high blood pressure?

Are you irritable and have trouble sleeping?

Do you have acid reflux disease?

Do you wake up with a headache or sore throat?

Do you suffer from daytime sleepiness?

Do you fall asleep at inappropriate times?

Has your partner observed you not breathing while you sleep?

If you answered yes to two or more of the above questions, you may be at risk for sleep apnea. Call your doctor and ask to have your sleep apnea test scheduled at the WMH Sleep Lab.

Sports Medicine716-793-2231

The Westfield Memorial Hospital (WMH) Sports Medicine Clinic is open on Tuesdays, from 9 a.m. to 2 p.m.

From the weekend athlete to the active adult, we can treat your orthopedic and sports-related concerns, including joint pain, acute injuries, overuse syndromes, and athletes with chronic conditions such as asthma and diabetes.

The WMH Sports Medicine Clinc team will work to help you enjoy life to the fullest, without pain.

For more information or to call for an appointment, call 716.793.2231.

Treatment plans are designed to relieve pain, speed recovery and heal wounds.

Your Road to Recovery At the WMH Wound Clinic, we work closely with our patients and stress the importance of keeping the wound clean, changing the dressing as directed, and maintaining good nutrition.

Wound Clinic Hours

Monday 9 a.m. to 4:30 p.m.

For more information, call 716.793.2210 on Monday or 716.793.2221, Tuesday through Friday.

Diagnostic716-793-2221

Imaging at Westfield Memorial Hospital

The imaging center at WMH offers a level of service and technology that both patients and physicians can appreciate, including easy access, convenient scheduling, friendly and professional staff, comfortable environment, quality testing and fast results.

A CT scan is a diagnostic imaging procedure that uses a combination of X-rays and computer technology to produce cross-sectional images (often called slices) of the body, both horizontally and vertically. A CT scan shows detailed images of any part of the body, including the bones, muscles, fat and organs.

Cardiac Stress Testing

WMH offers nuclear stress testing for the diagnosis of cardiovascular disease. Stress tests are performed to show how a patient's heart reacts to exertion. These tests are typically done while the patient is on a treadmill or exercise bike. Many patients are unable to exercise on a treadmill to demonstrate how well their blood is flowing to their hearts. For these patients, WMH offers the use of a drug know as Lexiscan, which eases the process for patients by decreasing drug side effects and shortening the time required to complete the test.

Physicians use the cardiac stress test for different reasons depending on the conditions of each patient. Some of the purposes for cardiac testing include:

To evaluate the cause of chest pain

To measure the strength of the heart after a heart attack or surgery

To establish a baseline for patients who have cardiac risk factors such as high blood pressure, high cholesterol or a family history of coronary artery disease

To determine how well a heart tolerates exercise and activity

Dexa Scan

Osteoporosis is detected through bone mineral density (BMD) testing, also known as a DEXA scan. Bone density can be measured with a safe, simple, painless scan of the hips and spine. The scan helps physicians detect osteoporosis so that treatment can begin before a fracture occurs. A DEXA scan involves no injections or disrobing, and takes only a few minutes. This scan can also be coordinated with a scheduled mammogram.

Fluoroscopy

Fluoroscopy is an imaging technique commonly used by physicians to obtain real-time moving images of the internal structures of a patient through the use of a fluoroscope. GE’s Precision 500 D digital radiography and fluoroscopy system enables the hospital to provide bariatric patients more comfort and ease when undergoing testing.

Imaging at the Women’s Wellness Suite at Westfield Memorial Hospital

(American College of Radiology Accredited Facility)

At the Women’s Wellness Suite of WMH, women can change their clothes and have their mammogram performed in one private area for their comfort and convenience. Because early detection is often a woman’s best defense against bone loss, breast cancer and other female cancers, WMH provides the area’s finest screening services and technology. Women’s diagnostic services include digital mammography, ultrasound, sonography and bone densitometry.

Most recently, WMH added Selenia® Digital Mammography from Hologic, a state-of-the-art system that offers a number of other practical advantages and patient conveniences. Because there are no wait times for film to be developed, it significantly reduces the need for repeat exams due to under or over exposure. High-resolution digital images are easily stored and transferred electronically, eliminating the dependency on one set of original films, which can be misfiled or lost in transit.

Nuclear Medicine (American College of Radiology Accredited Facility)

Nuclear scans can help doctors with the diagnosis of many diseases and medical conditions. Not only can it help in the diagnosis, but it shows the anatomy of an organ or body part as well as its function. Nuclear imaging procedures often identify abnormalities very early in the progress of the disease. This usually means better outcomes for the patient. We are currently providing the following exams:

Renal scans

Liver/spleen scans

Limited thyroid scans

HIDA scans, bone scans

Whole body scans

Ultrasound

An Ultrasound exam is done by using sound waves to look at internal organs, structures and tissue. The technologist will use a hand held device called a transducer. The exams are painless, and most exams take 30-60 minutes.

Patient Information716-793-2200

At Westfield Memorial Hospital, we are committed to excellence in patient care. Our team of physicians, nurses, therapists and technicians works closely with patients to help regain and maintain their health.

To be comfortable in a hospital, patients must understand what is going on and what to expect. Our physicians and associates aim to keep patients fully informed and expect them to ask questions concerning their care. We make every attempt to answer questions in a courteous and informative manner.

If you encounter any problems during your visit, we would appreciate hearing from you immediately. Please speak to one of the associates involved with your care or you may contact the administrative office at 716.793.2200.

Insurance Coverage

Important Information about Paying for Your Care at Westfield Memorial Hospital

Westfield Memorial Hospital is a participating provider in many health plan networks. You can find a list of the plans in which we participate here. Some health plans use smaller networks for certain products they offer so it is important to check whether we participate in the specific plan you are covered by. Our list will tell you if we do not participate in all of a health plan’s products.

It is also important for you to know that the physician services you receive in the hospital are not included in the hospital’s charges. Physicians who provide services at the hospital may be independent voluntary physicians or they may be employed by the hospital. Physicians bill for their services separately and may or may not participate in the same health plans as the hospital. You should check with the physician arranging your hospital services to determine which plans that physician participates in.

Plan participation information for physicians employed by the hospital can be found here.

Westfield Memorial Hospital also contracts with a number of physician groups, such as anesthesiologists, radiologists and pathologists, to provide services at the hospital. Contact information for the physician groups the hospital has contracted with is available here. You should contact these groups directly to find out which health plans they participate in.

Hospitals are required by law to make available information about their standard charges for the items and services they provide. This information is available by contacting our Financial Counseling Office at 814.452.5338 or by mail to:

If you do not have health insurance, you may be eligible for assistance in paying your hospital bills. Information about financial assistance is available below or you may contact our Financial Assistance Office at 1-844-801-8400.

Financial Information

Financial Assistance Policy at Westfield Memorial Hospital

At Westfield Memorial Hospital, it is our mission to provide medically necessary treatment and services to all persons, regardless of their ability to pay for care. This mission is communicated to patients and their family members through signs posted in the Hospital and, wherever possible, by financial counselors. The Financial Assistance Program has been developed to assist patients in financial need, due to a lack of health insurance coverage, with their accounts at Westfield Memorial Hospital.

Interested patients can contact a hospital representative for questions and application assistance at 1-844-801-8400 (toll-free). The information in the Financial Assistance program brochure may help you determine if you or your family member may qualify for partial or full assistance with hospital accounts.

WMH Regional Auxiliary313-555-5551

Through advocacy, volunteer activities, fundraising and community outreach, the Westfield Memorial Hospital Regional Auxiliary promotes the interests of Westfield Memorial Hospital as it provides medical care, patient services, wellness promotion and support to the communities it services.

The Auxiliary of Westfield Memorial Hospital is a volunteer organization dedicated to raising money for Westfield Memorial Hospital and making its patients' visits more comfortable. The Auxiliary’s primary purpose is to assist the Hospital by providing funding for equipment and patient comfort programs. Funds are raised through the Auxiliary's style show, membership drives, jewelry sales and other events such as the ornament sales.

Community Health Services716-326-4921

Diabetes Education Program

The Westfield Memorial Hospital (WMH) Diabetes Education Program is a comprehensive, outpatient, referral-based program that empowers individuals to successfully manage their diabetes. Through WMH's individual nutrition counseling, you can learn how to make healthy food choices, manage your weight and become physically active.

Your individualized consultations include:

Blood glucose monitoring

Oral medicine and insulin injection techniques

Individualized meal plans

Advice on how to incorporate physical activity into your lifestyle

Stress management

Diabetes is a “family issue,” affecting not only those who have the disease, but also those who care for them. At WMH, we help you learn how to jointly improve your health or that of a loved one. Educate yourself with the facts and skills needed to work toward a healthier future.

The program does require a physician’s referral, so talk with your health care provider today. For more information or to schedule an appointment, contact WMH registered dietitian Kim Greiner, CDN, at 716.793.2222.

Parkinson’s Referral Center

The American Parkinson's Disease Association Information and Referral Center at WMH is a free service. It strives to respond to the needs of persons with Parkinson's disease, their families and friends through education, referral, support and public education.

The Center is a place that connects you to people who can provide information on Parkinson's disease and answer your questions. The coordinator can connect you with:

APDA information sources Local and regional neurologists Local and regional therapy services Support groups Public Information Internet resources Wellness programs

For more information, please call the center coordinator, Jim Fischer at 716.793.2212 or jfischer@svhs.org. Fax is 716.793.2316.

Parkinson's Support Groups

Westfield Memorial Hospital

189 E. Main Street, Westfield, NY

1st Thursday of each month, 6:30 p.m.

St. Lukes Episcopal Church

410 North Main Street, Jamestown, NY

1st Wednesday of each month, 6:30 p.m.

Chautauqua County Home

10836 Temple Road, Dunkirk, NY

1st Wednesday of each month, 10 a.m.

Absolut at Westfield

26 Cass Street Westfield, NY

2nd Thursday of each month at 6:30 p.m.

Community Blood Bank "Make a difference, Be a donor”

11 a.m. to 5 p.m. Westfield Memorial Hospital ASU

Community Blood Bank (CBB) of NWPA & WNY is the only supplier of blood and blood products to all the hospitals in Erie, Elk, McKean, Tioga, Potter and Warren counties and Titusville Area Hospital in Crawford County. CBB is also the only supplier of all blood and blood products to Allegany, Cattaraugus and Chautauqua counties.

In order to maintain a safe and adequate blood supply in our region, all local donors should make their life-saving donation with CBB to help save the lives of local patients. CBB only draws from the areas in which it supplies; all blood donations made with CBB stay local and will help to save the lives of local patients.

Chautauqua Primary Care Clinic716-357.3209

The Chautauqua Primary Care Clinic, centrally located on the grounds of Chautauqua Institution, offers urgent care and primary care services to residents and visitors of all ages. Staffed by Physician Assistants and Nurse Practitioners under the direct supervision of Russell S. Elwell, MD, the clinic is an extension of Westfield Memorial Hospital and is designed to treat medical concerns that are typically seen in a primary care physician’s office, including:

Bee stings and insect bites

Allergies

Corneal abrasions and infections

Nosebleeds with minor trauma

Sore throats

Asthma and upper respiratory infections

Muscular strains and sprains

Gastrointestinal issues

Back pain

Ear infections

Cuts and abrasions

Poison ivy/oak

Sunburns

School physicals

Much more

The clinic staff and staff of Westfield Memorial Hospital are also available to assist in coordinating health care for residents and visitors between their hometown physician and local physicians. Simply ask your physician’s office to mail or fax a copy of your medical records to our office. Chautauqua Primary Care Clinic has been treating residents and visitors since 1993 and serves nearly 1,000 patients each season.

Hours

During the Chautauqua Institution’s season, we are open:

Monday through Friday

8 - 11:30 a.m. and noon - 2:30 p.m.

For appointment, call 716.357.3209

(last appointment of the day is scheduled at 2:15 p.m.

Locating Us

We are centrally located on the grounds of Chautauqua Institution at 21 Roberts Avenue.

Chautauqua Primary Care Clinic

21 Roberts Avenue

Chautauqua, NY 14722

Call 716.357.3209 to schedule an appointment.

Scheduled appointments will be honored before walk-ins.

Laboratory services are offered during normal clinic hours by appointment.