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Description

The hotel is situated just 1 mile from the centre of town within the picturesque Crichton Estate giving fabulous views of Dumfries & Galloway. The hotel is ideally located to explore all of Southern Scotland. The immaculate, tastefully decorated accommodation is both contemporary and comforting, representing great value for money.

The Holiday Inn Dumfries is ideal for leisure and business travelers alike. The hotel has two bars, two lounges, three meeting/private dining rooms and our very own restaurant. There are plenty of cosy corners to tuck away by the fire.

Whether you book one of the Standard or Executive hotel bedrooms, they all feature the full range of superior facilities that you have come to expect from Holiday Inn, along with spectacular views over Crichton Estate. There are also have rooms specially configured for families & those with special access requirements. Relax after a busy day in your homely, air-conditioned guest room at the Holiday Inn Dumfries. With a new pillow menu, our soft or firm pillows means you’re always assured of a good night’s sleep.

The hotel is located in the picturesque Crichton Estate giving it fabulous views of the Dumfries & Galloway region. The hotel is surrounded by attractions such as the Caerlaverock Castle, Sweetheart Abbey, Mabie Farm Park, Drumlanrig Castle and 7Stanes mountain park.

Reviews

TripAdvisor Traveller Rating

As good a Holiday Inn as I hav ever experienced with very helpful staff

Stay Date: 03/2018,
Ivor T
wrote this review.

I was visiting the University campus where the Hotel is located for a charity dinner and so elected to stay there and found the executive room to my satisfaction with a great bed and bathroom and I had a wonderful nights peaceful sleep. The wifi was …
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I was visiting the University campus where the Hotel is located for a charity dinner and so elected to stay there and found the executive room to my satisfaction with a great bed and bathroom and I had a wonderful nights peaceful sleep. The wifi was weak and the room safe beyond my ability to get to work and there were no instructions but the staff were wonderfully obliging and neither of these issues caused me any trouble.
As regular IHG guest I get free internet and the possibility of late checkout if the hotel is not fully booked which I used to sleep in and breakfast in my room. It was very nice.Collapse

Adequate

Stay Date: 02/2018,
UkSil
wrote this review.

I had a one night stay here as a stop off.
On arrival, the reception felt more like a HI Express, cramp an very untidy not portraying a very professional first impression.
On a positive, this is actually a hotel where the guest rooms are better tha…
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I had a one night stay here as a stop off.
On arrival, the reception felt more like a HI Express, cramp an very untidy not portraying a very professional first impression.
On a positive, this is actually a hotel where the guest rooms are better than the communal areas.
The room itself was adequate, fairly modern. The bed was a little soft for my personal liking, but I slept well. The main criticism of the room was the cleanliness of the bathroom, hairs left on the sink and a less than clean toilet form the previous guest, not acceptable in my book.
I looked to order room service to find that my room didn't work. I informed reception and was told it would be addressed the following day. I therefore had to go to the restaurant to order. For a hotel that din't feel that busy, a 50 min wait for the food to be delivered in my book is too long.
If you do not have a B&B rate, I certainly would not pay for the breakfast as it was one of the most limited offerings I have seen in a hotel that charges for breakfast in a long time. Quality was ok, but don't be over expecting in terms of the range of food.
Wherever you looked, there appeared to be people (staff I assume) leisurely sat (reclined) either behind reception or the bar / restaurant making the place look untidy and giving a very slothenly feel to the place.Collapse

Visit in Transit

Stay Date: 02/2018,
Edward3c
wrote this review.

I stayed to brake a long journey.
Parking: insufficient for size of hotel.
Reception: friendly & efficient.
Room: clean, everything worked. Pity I didn’t have time to enjoy the experience.
Restaurant: uncaring staff, I was ignored and left for over …
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I stayed to brake a long journey.
Parking: insufficient for size of hotel.
Reception: friendly & efficient.
Room: clean, everything worked. Pity I didn’t have time to enjoy the experience.
Restaurant: uncaring staff, I was ignored and left for over an hour before someone finally took my order. Food, when it came, was very good.
I would stay again just to experience the location during daylight hours.Collapse

Outstanding

Stay Date: 02/2018,
Patricia W
wrote this review.

Stopped for the night beautiful sunny room very large and airie it also had a wet room. Staff very attentive food served with a smile and of fine quality ales served at the correct temperature. RAZVAN has a delightful personality although he …
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Stopped for the night beautiful sunny room very large and airie it also had a wet room. Staff very attentive food served with a smile and of fine quality ales served at the correct temperature. RAZVAN has a delightful personality although he was busy he still had time to make us feel welcome.we also met Alec at reception she really New her job.I was a pleasure to stop there and surely will be backCollapse

Reliable

Stay Date: 02/2018,
Eric O
wrote this review.

My wife and I stayed here whilst visiting friends, having been here before a few years ago. The staff are helpful and pleasant; the rooms are spacious; the amenities are what you would expect in a Holiday Inn; the surroundings are stunning; the break…
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My wife and I stayed here whilst visiting friends, having been here before a few years ago. The staff are helpful and pleasant; the rooms are spacious; the amenities are what you would expect in a Holiday Inn; the surroundings are stunning; the breakfast ticked all the boxes (albeit self service). The hotel itself, though, felt a little tired... a bit like Dumfries really.Collapse

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