Privacy

We are committed to safeguarding the privacy of our website visitors. This website is aware of and complies with the Data Protection Act of 1984 (revised 1998) and EU GDPR legislation. This policy sets out how we will treat your personal information.

In the event that you have ordered a product from one of our Partners, we will share the information necessary with our Partner to enable your order to be processed. As a data processor our Partners are under strict obligations to keep your personal information private and are aware of and comply with EU GDPR legislation.

What information do we collect?

We may collect, store and use the following kinds of personal information:a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation).b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.c) information that you provide to us for the purpose of registering with us.d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletter) other information.

We will keep your information for a maximum period of 6 years. After this period we will email you to assess whether you are still happy for your information to remain on our servers.

For your information Gottohaveit.co.uk is part of the Ltd company Insideout Home Ltd that acts as the Data Controller for any information that you provide.

Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We 'Gottohaveit' may use both “session” cookies and “persistent” on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visitSession cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: www.google.com/privacypolicy

You are entirely free to deny cookies to access your computer although that may affect the performance of our website on the system.Using your personal information. Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

a) administer the website.b) improve your browsing experience by personalising the website.c) enable your use of the services available on the website.d) send to you goods purchased via the website, and supply to you services purchased via the website.e) send invoices to you, and collect payments from you.send you email notifications which you have specifically requested.f) send to you our newsletter, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).g) deal with enquiries and complaints made by or about you relating to the website.

Other uses

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. We will not provide your personal information to any third parties for the purpose of direct marketing.

All our website financial transactions are handled through secure payment gateway service providers and we will only share the relevant data necessary for processing payments with these providers.

Disclosures

We may disclose information about you insofar as reasonably necessary for the purposes as set out in this privacy policy.In addition, we may disclose your personal information:

a) to the extent that we are required to do so by law.b) in connection with any legal proceedings or prospective legal proceedings.c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted.

Of course, data transmission over the internet is inherently insecure, and we cannot absolutely guarantee the security of this data.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address. You have the right to request that we delete all personal data that we hold for you either by email to answers@gottohaveit.co.uk or by telephone to 01822 855654.

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Transfer of personal data outside of the EEA

This website is provided to you via the ecommerce solution Shopify. If you are located in the EEA, your personal information is processed by Shopify’s Irish affiliate, Shopify International Ltd. As part of their service, your personal information may be transfered to other regions, including to Canada and the United States. In order to ensure that your information is protected when transferred out of the EEA, Shopify relies on the EU-U.S. Privacy Shield, as well as inter-company agreements between various affiliates that may process your information on behalf of Shopify International Ltd.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please either email us or write to:

Gottohaveit25 Merrivale View RoadDouslandYelvertonDevon PL20 6NS

If you have concerns regarding our storage and use of your personal data then you may report your concerns to the Information Commmissioner's Office at www.ico.org.uk.