We attempted to upgrade PAM 3.0.2 to 3.1.1, but it failed. After reboot the following upgrade error message was observed:

PAM-CMN-1264: Upgrade failed. Please review the audit log and then perform a system recovery.

Cause:

The most likely cause is a known bug related to a failure of altering a database table during the upgrade. Whether or not a PAM instance is affected depends on the upgrade history and configuration.If logs.bin file is collected CA Technical Support can find the following error in the installation log.