- We can offer training for our customers inside of our factory on operation and maintenance; If the order is more than 5 units machines, we can send our engineer directly to working side for traininig;

- Offering some free spare parts together with the machines;

- Can offer spare parts of recommended list to be stocked in users' local market for 1 year, or 2 years, and supply those parts within short time;

3. Do you have warranty for the machines?

- Yes, the warranty period is 2000 working hours or 360 days after commissioning, whichever occurs first.

4. Can you change the machines based on our requirements?

- Yes, once you send us your requirements ( engine model, torque converter model, transmission model etc....), we can change the machines based on customers' requirement.

Special service

Aside from the items above, there are also some special services,such as design service, customized product, training course, etc. The following paragraphs are brief introductions on these aspects.

Design service

Our design service means that our customers should supply relevant product drawings or specify their requirements, and our technicians will work out a design plan accordingly and then arrange production as customer requested. The design contents incluecab style, size of radiator, attachments of loader and more.

Training service

When it comes to training service, we offer technical manual to our customers, and we will provide group customers with operation and maintenance courses.In addition, OEM is also available.

Company Information

ROXMECH®, by KSQ Technologies (Beijing) Co. Ltd., is a product line consisting of specialized equipment for use in underground mining and tunneling works, such as Load-Haul-Dump Machines (LHDs), Low Profile Trucks (LPTs), Scissors Lift Truck, Mobile Batching Equipment, Service Vehicles, and Personnel Carriers.