People Operations Generalist

Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner.

Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company and culture. At Gemini, no job is too small and no project too big as we endeavor to build the future of money. We are a mission-driven, team-based, inclusive, and determined community of thought leaders who invest in each other and the long game. Join us in our mission!

The Department: People Team

The People Team at Gemini is more than HR — we are thought partners, business influencers, and ambassadors for our company culture. Our tight-knit team is comprised of recruiters, program managers, and human resources specialists, and our job is a big one: create best-in-class processes and programs that find, grow, and retain amazing talent at Gemini.

The Role: People Operations Generalist

As part of the Gemini People Team, you’ll be in on the ground floor of a quickly growing organization. As People Operations Generalist you'll be responsible for providing support to many aspects of human resources with a primary focus on engagement, retention, and performance management.. You will play a critical role in additional projects and process implementations including orientation, onboarding, payroll and benefits administration, immigration support, and providing support to the People Ops team so that we can best support our population of talented Astronauts. You will be expected to handle sensitive and confidential information, thus it is essential that you possess a strong degree of judgement and discretion. We’re looking for someone who is proactive, thoughtful, mature and extremely organized for this critical role on our team.

RESPONSIBILITIES:

Engagement, Retention and Performance Management

Help to create and execute on a comprehensive engagement and retention strategy, including regular cadence of check-ins with individuals across the organization

Work closely with Learning and Development to communicate areas of development to Lead, ensuring training programs are targeted and continuously evolving as we grow

Assist with the implementation and enhancement of onboarding processes, such as coordinating new hire schedules, facilitating orientations, and processing new hire paperwork, ensuring all documentation is complete and accurate

Work with outside counsel on immigration cases, ensuring timeliness and compliance to constantly changing regulation.

Administration

Create and maintain personnel files with a focus on ensuring compliance and confidentiality.

Ability to multitask and remain flexible in a fast-paced, start-up environment

Demonstrated judgment and ability to deal with confidential and sensitive matters effectively.

Desire to build a career in Human Resources and grow and expand responsibilities with the expansion of the Gemini People Team

PREFERRED QUALIFICATIONS:

Demonstrated ability to respond to changing situations in a flexible manner and reprioritize accordingly to meet immediate needs.

Ability to manager immediate, short-term projects while also moving forward with longer term initiatives

Ability to identify areas for process improvement and provide recommendations for improvements; desire to enhance efficiency and automate

Experience in working on Immigration cases, including, but not limited to (H-1B, H-1B Transfer, and Green Card Processes).

Experience processing payroll

Experience with ADP and BambooHR

IT PAYS TO WORK HERE

We take a holistic approach to compensation at Gemini, which includes:

Competitive base salaries across all departments

Ownership in the company via profit sharing units

Amazing benefits, 401k match contribution, and flexible hours

Snacks, Perks, Wellness Outings & Events

Gemini is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Location

New York, NY 10010

An Insider's view of Gemini

What’s the vibe like in the office?

Before I started, I was told that taking a job at Gemini was a great idea because of how excited everyone was to be there. After working here for more than two years, I still believe that to be true. The office is constantly buzzing with incredibly smart people who are working to build Gemini into the long-lasting business we know it can be.

Marjorie

Manager, Cash Management

How do you collaborate with other teams in the company?

A risk team is typically seen as a group that says "no”; at Gemini, establishing relationships and collaborating are key to understanding risks, which better enables us to say "yes" (or "yes, but..."). Communicating clearly and regularly, keeping things simple, and being flexible in a complex space reduces the risk of a message being lost.

Yusuf

Head of Risk

How has your career grown since starting at the company?

At Gemini, I learned how to advocate for myself. The startup struggle is real and if you don't speak up, your needs won't be heard in the fast-paced environment. Luckily, I’ve been able to grow my career by gaining cross-functional experience and flexing my muscles in the two areas I love the most -- helping customers and designing for them.

Mariel

Customer Support Associate

How do you make yourself accessible to the rest of the team?

Team meetings and 1:1s are necessary for communication and productivity, but the daily interactions are what really make you accessible. You need to show genuine interest in everyone professionally and personally. I make a connection with each person so they know they are welcome to stop by my desk or ask for my support outside of “scheduled” time.

Jeanine

Managing Director of Operations

How do you empower your team to be more creative?

When we start a project, I challenge my team to look outside of the finance space, to take inspiration from other creative spaces such as art, industrial design, fashion, automotive, etc., and try to translate that into a solution for our industry and users. It's important to set the tone that solutions to problems can come from anyone or anywhere.