Shipping and Returns

Due to temporary store closings, we’re extending our returns policy to 30 days after we reopen stores for both in store and online purchases (does not include customized items, and items must be in new or unused condition). Thank you for your continued patience and understanding.

Coach ships to all areas of the United Kingdom, excluding the Channel Islands and Gibraltar. Delivery times commence from the date of order. Please see the table below on available shipping options and costs:

Shipping Options

Price £

Delivery Time

Standard Delivery

Free

3-5 Business Days

Express Delivery

£9.95

2 Business Days

Next Day Delivery

£14.95

Next business day*

*For any order placed by 12:30 PM UK time from Monday to Thursday. Saturday, Sunday and public holidays are not considered business days.

Please add two additional business days to your selected shipping option when choosing to monogram.

We want you to love your Coach product, but we get that sometimes it doesn’t work out. If you are not satisfied with your purchase, return it to us for free within 30 days for an exchange or a refund in your original form of payment. Customized items cannot be returned or exchanged. If you’re not satisfied with your customized piece, however, you can bring it to a Coach store with customization services and our craftsmen will switch out your embellishments for free.

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