Privacy statement

PRIVACY STATEMENT April 2018

Link2Trials respects the privacy of the users of its website. We process personal data only for the purpose for which it was provided and in accordance with the Privacy Act and the Telecommunications Act.

About us

Link2Trials is the controller for the processing of your personal data within the meaning of the Privacy Act.

What data do we collect?When you register an account, you will be asked to fill out data.

We will request your name, address, postcode, and town/city to contact you; for example, to make appointments or send you information.

In addition, we will need your phone number to contact you and send you a reminder message.

To create your account, we will ask for your email address. We also need this information to contact you by email; for example, to send you confirmation and reminder emails. In addition, we send emails to inform you of any new trials.

We need your address, postcode, and town/city in order to display local trials or studies within a certain radius.

Your time zone and locale are processed to display the correct time and language for you.

Your IP address is processed to protect your account.

These personal data are necessary for the intended and actual performance of an agreement. Without this information, we will not be able to enter into an agreement or use you as a trial subject. In addition, we will ask you for your prior consent to process of this data.

Research purposes: “special personal data” In addition, certain information is requested for research purposes in order to see whether you are a match with the trial in question and to carry out the study. This information includes personal data with respect to your gender, age, ethnicity, level of education, medication use, fertility, height and weight, alcohol consumption, smoking habits, and other medical data and/or data concerning health.

A large part of this information is ‘special personal data’ in the sense of the GDPR. Because this information is sensitive, we treat it with care. This data will only be processed with your explicit consent.

Who do we share your personal data with? Your personal data may be provided to third parties who will take on part of the processing for the benefit of Link2Trials. For example, we use an external party to provide dedicated hosting for the personal data. This party is certified to store medical data and is a processor within the meaning of the GDPR.

After you have enrolled in a specific study or project, your personal data will be shared with research institutions, who may or may not contact you to participate in trials or studies.

We verify in advance whether these organizations are recognized organizations and thus comply with national laws and regulations. These parties shall have access to the personal data of their studies. In principle, your personal data will only be passed on to research institutions in the country where you live.

Protecting your personal data We have taken appropriate technical measures to protect personal data against loss or other forms of unlawful processing. These measures ensure a level of security appropriate to the data that we process. We ensure that the account uses a secure/encrypted SSL connection. In addition, we use two-factor authentication and encrypt your password.

Cookies Cookies are used to ensure that this website works as well as possible and to tailor the content of advertisements to your preferences.

A cookie is a small file that is sent by our website and is placed on peripheral devices by your browser. The information stored in the cookie may be returned to our website when you revisit the website.

Advertising cookies In order to make advertisements available, Facebook cookies (Facebook Audiences (Lookalike,Custom), Facebook Impressions en Facebook Pixel,Facebook Retargeting) are placed via this website. These cookies ensure, among other things, that advertisements are displayed which are more relevant to you. More information about Facebook cookies can be found at: [https://www.facebook.com/policies/cookies/].

Analytical cookiesWe use analytical cookies to learn know how visitors use this website so we can optimize the use of the website. To this end, cookies from Google Analytics are placed via this website. More information about the policies of Google Analytics can be found at: [https://www.google.nl/intl/nl/policies/privacy/].

Social media We want to make it as easy as possible for you to share the content of our website via social media. For this reason, we provide a number of social media buttons. To enable sharing information via these social media channels, the AddThis cookie is placed. More information about the AddThis privacy policy can be found at: [http://www.addthis.com/privacy/privacy-policy].

To enable sharing information via Facebook, several Facebook cookies are also placed, including Facebook Connect, Facebook Social Plugin, and Facebook Social Graph.

Links This website contains links and social media buttons to external websites. By clicking on a link or social media button, you will be taken to a website outside this website. These external websites may use cookies. Please refer to the cookie or privacy statement of the website in question.

Retention period We will not keep your data longer than necessary for the purpose for which it was received.

In principle, your personal data will be saved until you cancel your account with us. When you cancel your account, the personal data will be deleted within 72 hours at the latest.

We ask inactive accounts to reactivate their account by email. Personal data in accounts that have been inactive for more than 10 years will be deleted after this period.

The above periods apply unless there are further legal obligations for us to store the data or keep them available for longer.

Rights You have the right to inspect your personal data and the right to rectify your personal data. If you want to know which of your personal data we process, you can submit a written Data Subject Access Request (DSAR). Should your data be incorrect, incomplete or irrelevant, you can ask us in writing to alter or supplement your data.

If you have given us your consent to process certain of your data, you are always entitled to withdraw this consent. The withdrawal of this consent does not prejudice the lawfulness of our processing on the basis of your consent, which took place prior to this withdrawal.

You also have the right to have your personal data erased, the right to restrict their processing and the right to object to their processing. In addition, you have the right to transfer your data or to make them transferable (the so-called “right to data portability”). You can also submit a written request to this end.

“Written” here includes email. You can email your request to us via helpdesk@link2trials.com. We will process your request within four weeks.

You also have the right to complain about the way in which we handle your data. You can submit any such complaints to the Federal Trade Commission.

Changes We reserve the right to make changes to this privacy statement. The amendments shall enter into force on the date announced for their entry into force.