Terminal Server #2

Hi,
I have recently installled GP10.0 at a client we have noticed some worrying
performance issues when attempting to log into GP with a user that is not an
admnistrator. The performace issue starts when clicking the GP icon. It can
take as long as three minutes to get to the user login screen. (Enough time
to make a cup a coffee). Once you are in GP the performance is OK with some
exceptions.
This certainly feels like a networking/security/actve directory issue, dont
even know how to begin trouble shooting. We cant simply add teh user into the
domain or local adminstrator group.
Any help would really be appreciated.
Regards

I see the same things, try turning off all reminders, metrics, etc... on the
home page
Mike
"Heath" <Heath@discussions.microsoft.com> wrote in message
news:086DA956-99E2-406B-A9E2-C23A3A03C3B8@microsoft.com...
> Hi,
>
> I have recently installled GP10.0 at a client we have noticed some
> worrying
> performance issues when attempting to log into GP with a user that is not
> an
> admnistrator. The performace issue starts when clicking the GP icon. It
> can
> take as long as three minutes to get to the user login screen. (Enough
> time
> to make a cup a coffee). Once you are in GP the performance is OK with
> some
> exceptions.
>
> This certainly feels like a networking/security/actve directory issue,
> dont
> even know how to begin trouble shooting. We cant simply add teh user into
> the
> domain or local adminstrator group.
>
> Any help would really be appreciated.
>
> Regards

We currently use GP 8.0 and Terminal Server for the remote locations, we are
now looking at an upgrade and my observations is that 10.0 appears to be very
resource intensive. Since the user eventually is able to log on, you may need
to go through a process of elimination. Check the machines and work your way
backwards.
"Heath" wrote:
> Hi,
>
> I have recently installled GP10.0 at a client we have noticed some worrying
> performance issues when attempting to log into GP with a user that is not an
> admnistrator. The performace issue starts when clicking the GP icon. It can
> take as long as three minutes to get to the user login screen. (Enough time
> to make a cup a coffee). Once you are in GP the performance is OK with some
> exceptions.
>
> This certainly feels like a networking/security/actve directory issue, dont
> even know how to begin trouble shooting. We cant simply add teh user into the
> domain or local adminstrator group.
>
> Any help would really be appreciated.
>
> Regards

Heath,
Just to make sure I understand what you're saying....if an administrator
logs in (to Windows, I presume) these issues with GP are no longer there?
Everything is fast?
--
Victoria Yudin
Dynamics GP MVP
Flexible Solutions - home of GP Reports
http://www.flex-solutions.com/gpreports.html
"Heath" <Heath@discussions.microsoft.com> wrote in message
news:086DA956-99E2-406B-A9E2-C23A3A03C3B8@microsoft.com...
> Hi,
>
> I have recently installled GP10.0 at a client we have noticed some
> worrying
> performance issues when attempting to log into GP with a user that is not
> an
> admnistrator. The performace issue starts when clicking the GP icon. It
> can
> take as long as three minutes to get to the user login screen. (Enough
> time
> to make a cup a coffee). Once you are in GP the performance is OK with
> some
> exceptions.
>
> This certainly feels like a networking/security/actve directory issue,
> dont
> even know how to begin trouble shooting. We cant simply add teh user into
> the
> domain or local adminstrator group.
>
> Any help would really be appreciated.
>
> Regards

Hi Victoria,
Yep we are talking about the network login with administrative rights. Its
almost as if the the normal domain users do not have rights to a
installation/temp location, or registry entries. It is so slow you sometimes
are not sure of whether you have actually double clicked the GP icon or not,
so you try again only to have a number of login screens appear a couple of
minutes later.
Incidentally we have encountered this at two of our clients running GP10.0
on a terminal server. It only seems to affect users that are given TS rights
after the installation has occurred (although I cannot categorically confirm
this).
Regards
Heath
"Victoria [MVP]" wrote:
> Heath,
>
> Just to make sure I understand what you're saying....if an administrator
> logs in (to Windows, I presume) these issues with GP are no longer there?
> Everything is fast?
>
> --
> Victoria Yudin
> Dynamics GP MVP
> Flexible Solutions - home of GP Reports
> http://www.flex-solutions.com/gpreports.html
>
>
> "Heath" <Heath@discussions.microsoft.com> wrote in message
> news:086DA956-99E2-406B-A9E2-C23A3A03C3B8@microsoft.com...
> > Hi,
> >
> > I have recently installled GP10.0 at a client we have noticed some
> > worrying
> > performance issues when attempting to log into GP with a user that is not
> > an
> > admnistrator. The performace issue starts when clicking the GP icon. It
> > can
> > take as long as three minutes to get to the user login screen. (Enough
> > time
> > to make a cup a coffee). Once you are in GP the performance is OK with
> > some
> > exceptions.
> >
> > This certainly feels like a networking/security/actve directory issue,
> > dont
> > even know how to begin trouble shooting. We cant simply add teh user into
> > the
> > domain or local adminstrator group.
> >
> > Any help would really be appreciated.
> >
> > Regards
>
>

Hi Michael,
I have done this. The performance issue I am encountering is after the
clicking of the GP icon and before the login and company selection screen has
actually appeared.
Regards
Heath
"MichaelG" wrote:
> I see the same things, try turning off all reminders, metrics, etc... on the
> home page
> Mike
> "Heath" <Heath@discussions.microsoft.com> wrote in message
> news:086DA956-99E2-406B-A9E2-C23A3A03C3B8@microsoft.com...
> > Hi,
> >
> > I have recently installled GP10.0 at a client we have noticed some
> > worrying
> > performance issues when attempting to log into GP with a user that is not
> > an
> > admnistrator. The performace issue starts when clicking the GP icon. It
> > can
> > take as long as three minutes to get to the user login screen. (Enough
> > time
> > to make a cup a coffee). Once you are in GP the performance is OK with
> > some
> > exceptions.
> >
> > This certainly feels like a networking/security/actve directory issue,
> > dont
> > even know how to begin trouble shooting. We cant simply add teh user into
> > the
> > domain or local adminstrator group.
> >
> > Any help would really be appreciated.
> >
> > Regards
>

Heath,
Interesting..... Unfortunately this is not really my area of
expertise....however a few things that I would look at and/or try from our
past experience:
- Are they using roaming profiles on the TS? I know we had a client who had
a big problem with this until the users were set up with local profiles on
the TS.
- Are any dictionaries shared elsewhere on the network? If so, does making
them local to the TS make a difference?
- Are there any errors in the Windows event logs to point to AD timeouts or
issues?
- What happens at this point if you make one the users experiencing the
issue a local admin on the TS (just temporarily, to test) - is it still
slow? Or does the performance improve? This will help troubleshoot whether
it's the user's profile specifically or the permissions in general that are
causing the issue.
- Can you confirm that the GP installation was performed while logged in as
the local administrator on the console of the TS? (Btw, what Windows OS,
2003?)
After I started writing this, I remembered there is a KB article about
this - # 872242 - looks like it lists most of the things I have above and a
few others...have you looked at that?
Hopefully some of the more network oriented people reading this can offer
some additional advice.
--
Victoria Yudin
Dynamics GP MVP
Flexible Solutions - home of GP Reports
http://www.flex-solutions.com/gpreports.html
"Heath" <Heath@discussions.microsoft.com> wrote in message
news:E2F83E88-6482-4308-B7C1-774EEBDDA99B@microsoft.com...
> Hi Victoria,
>
> Yep we are talking about the network login with administrative rights. Its
> almost as if the the normal domain users do not have rights to a
> installation/temp location, or registry entries. It is so slow you
> sometimes
> are not sure of whether you have actually double clicked the GP icon or
> not,
> so you try again only to have a number of login screens appear a couple of
> minutes later.
>
> Incidentally we have encountered this at two of our clients running GP10.0
> on a terminal server. It only seems to affect users that are given TS
> rights
> after the installation has occurred (although I cannot categorically
> confirm
> this).
>
> Regards
> Heath
>
> "Victoria [MVP]" wrote:
>
>> Heath,
>>
>> Just to make sure I understand what you're saying....if an administrator
>> logs in (to Windows, I presume) these issues with GP are no longer there?
>> Everything is fast?
>>
>> --
>> Victoria Yudin
>> Dynamics GP MVP
>> Flexible Solutions - home of GP Reports
>> http://www.flex-solutions.com/gpreports.html
>>
>>
>> "Heath" <Heath@discussions.microsoft.com> wrote in message
>> news:086DA956-99E2-406B-A9E2-C23A3A03C3B8@microsoft.com...
>> > Hi,
>> >
>> > I have recently installled GP10.0 at a client we have noticed some
>> > worrying
>> > performance issues when attempting to log into GP with a user that is
>> > not
>> > an
>> > admnistrator. The performace issue starts when clicking the GP icon. It
>> > can
>> > take as long as three minutes to get to the user login screen. (Enough
>> > time
>> > to make a cup a coffee). Once you are in GP the performance is OK with
>> > some
>> > exceptions.
>> >
>> > This certainly feels like a networking/security/actve directory issue,
>> > dont
>> > even know how to begin trouble shooting. We cant simply add teh user
>> > into
>> > the
>> > domain or local adminstrator group.
>> >
>> > Any help would really be appreciated.
>> >
>> > Regards
>>
>>

This is not at all uncommon! Here are a few tips for troubleshooting slow
startup performance of Microsoft Dynamics GP on Terminal Server:
1) Check the DEX.INI file for any settings being stored on the user's
homedrives.
2) Are you doing folder redirection of user profile folders like My
Documents, Desktop and Start Menu, Application Data and others, to the user
home drive?
My Documents is generally redirected to a file share for obvious reasons.
However, you should carefully consider if you really want to redirect any
other folders. Especially redirecting Application Data could increase the
load on your Terminal Server tremendously, but could also slow down GP's
performance. This is because GP will store just about everything it cannot
store in the registry to the Application Data folder. If for every read or
write the application has to traverse the network to the file server you can
imagine what this will do to performance.
3) If you are using Named Printers, I suggest you check David Musgrave's
blog on "Using Named Printers with Terminal Server" at
http://blogs.msdn.com/developingfordynamicsgp/archive/2008/08/15/using-named-printers-with-terminal-server.aspx
Please let me know how it goes.
Best regards,
--
MG.-
Mariano Gomez, MIS, MCP, PMP
Maximum Global Business, LLC
http://www.maximumglobalbusiness.com
"Heath" wrote:
> Hi,
>
> I have recently installled GP10.0 at a client we have noticed some worrying
> performance issues when attempting to log into GP with a user that is not an
> admnistrator. The performace issue starts when clicking the GP icon. It can
> take as long as three minutes to get to the user login screen. (Enough time
> to make a cup a coffee). Once you are in GP the performance is OK with some
> exceptions.
>
> This certainly feels like a networking/security/actve directory issue, dont
> even know how to begin trouble shooting. We cant simply add teh user into the
> domain or local adminstrator group.
>
> Any help would really be appreciated.
>
> Regards

Heath,
I am curious if Service Pack 3 for XP was recently installed on that
workstation as part of automatic updates. I've heard of a similar issue with
someone who have Microsoft Dynamics GP version 9.0...slow from the time you
click on the icon up until it gets to the log in screen. After that, it's
works just fine.
SP3 for XP supposedly installs some of the UAC controls related to VISTA.
It's a thought...you might check into. Good luck.
"Heath" wrote:
> Hi Victoria,
>
> Yep we are talking about the network login with administrative rights. Its
> almost as if the the normal domain users do not have rights to a
> installation/temp location, or registry entries. It is so slow you sometimes
> are not sure of whether you have actually double clicked the GP icon or not,
> so you try again only to have a number of login screens appear a couple of
> minutes later.
>
> Incidentally we have encountered this at two of our clients running GP10.0
> on a terminal server. It only seems to affect users that are given TS rights
> after the installation has occurred (although I cannot categorically confirm
> this).
>
> Regards
> Heath
>
> "Victoria [MVP]" wrote:
>
> > Heath,
> >
> > Just to make sure I understand what you're saying....if an administrator
> > logs in (to Windows, I presume) these issues with GP are no longer there?
> > Everything is fast?
> >
> > --
> > Victoria Yudin
> > Dynamics GP MVP
> > Flexible Solutions - home of GP Reports
> > http://www.flex-solutions.com/gpreports.html
> >
> >
> > "Heath" <Heath@discussions.microsoft.com> wrote in message
> > news:086DA956-99E2-406B-A9E2-C23A3A03C3B8@microsoft.com...
> > > Hi,
> > >
> > > I have recently installled GP10.0 at a client we have noticed some
> > > worrying
> > > performance issues when attempting to log into GP with a user that is not
> > > an
> > > admnistrator. The performace issue starts when clicking the GP icon. It
> > > can
> > > take as long as three minutes to get to the user login screen. (Enough
> > > time
> > > to make a cup a coffee). Once you are in GP the performance is OK with
> > > some
> > > exceptions.
> > >
> > > This certainly feels like a networking/security/actve directory issue,
> > > dont
> > > even know how to begin trouble shooting. We cant simply add teh user into
> > > the
> > > domain or local adminstrator group.
> > >
> > > Any help would really be appreciated.
> > >
> > > Regards
> >
> >

Hi,
Well I tried pretty much everything with no sucess, from adding security to
creating new users (local and domain) to giving them "super human rights" but
no sucess. So in desperation we copied the documents and settings folder from
the "working" user to a new domain user on the (TS profile).
What do you know the login performance was amazing. So we started again this
time checking bit by bit what component in the documents and settings folder
made the difference. After some time we found a folder on the TS's working
users c:\documents and settings\%\microsoft\CryptnetUrlCache that when
coppied to each users folder that had poor performance, it sorted all our
problems out. I have no idea what this is or what it is intended to do but it
works. Does anyone know why? From the naming it looks like this might have
something to do with the crypto that GP uses for its SQL authentication?
Regards
Heath
"Mariano Gomez" wrote:
> This is not at all uncommon! Here are a few tips for troubleshooting slow
> startup performance of Microsoft Dynamics GP on Terminal Server:
>
> 1) Check the DEX.INI file for any settings being stored on the user's
> homedrives.
>
> 2) Are you doing folder redirection of user profile folders like My
> Documents, Desktop and Start Menu, Application Data and others, to the user
> home drive?
> My Documents is generally redirected to a file share for obvious reasons.
> However, you should carefully consider if you really want to redirect any
> other folders. Especially redirecting Application Data could increase the
> load on your Terminal Server tremendously, but could also slow down GP's
> performance. This is because GP will store just about everything it cannot
> store in the registry to the Application Data folder. If for every read or
> write the application has to traverse the network to the file server you can
> imagine what this will do to performance.
>
> 3) If you are using Named Printers, I suggest you check David Musgrave's
> blog on "Using Named Printers with Terminal Server" at
> http://blogs.msdn.com/developingfordynamicsgp/archive/2008/08/15/using-named-printers-with-terminal-server.aspx
>
> Please let me know how it goes.
>
> Best regards,
> --
> MG.-
> Mariano Gomez, MIS, MCP, PMP
> Maximum Global Business, LLC
> http://www.maximumglobalbusiness.com
>
>
> "Heath" wrote:
>
> > Hi,
> >
> > I have recently installled GP10.0 at a client we have noticed some worrying
> > performance issues when attempting to log into GP with a user that is not an
> > admnistrator. The performace issue starts when clicking the GP icon. It can
> > take as long as three minutes to get to the user login screen. (Enough time
> > to make a cup a coffee). Once you are in GP the performance is OK with some
> > exceptions.
> >
> > This certainly feels like a networking/security/actve directory issue, dont
> > even know how to begin trouble shooting. We cant simply add teh user into the
> > domain or local adminstrator group.
> >
> > Any help would really be appreciated.
> >
> > Regards

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Terminating ApplicationHi,
Does anyone know how can I terminate an SDI application?
To explain my situation, I'm trying to make an error handling mechanism and
for some critical situations I have to terminate the whole application since
it can't carry on anymore. I want to do this somehow that my classes
destructors are called too. I have tried sending WM_CLOSE to the project's
main window but it can't work out since I don't want my code execution flow
to carry on after I sent this message (it makes unhandled exceptions). I
would like something like exit(0) but it won't let the classes to do ...

Email templates in Workflow #2Hi
can anybody tell me where the email templates that are used in Work flow are
stored in CRM.
Also is there any online training videos still available for version 3 or 4.
Kind Regards
Jim
Not sure about the training videos, but the e-mail templates are stored in
"Settings" -> "Templates" -> "E-mail Templates". All templates created here
can be used by Workflow's Send E-mail step (when using a template).
Michael
"Jim" wrote:
> Hi
> can anybody tell me where the email templates that are used in Work flow are
> stored in CRM.
...

Can't Open Excel FileI have a very large excel file (63mb) that I can't open. Everytime I
try it thinks for a while and then spits out the error "Not Enough
Memory." Now the file is ugly, using many external links, vlookups,
etc. One sheet is about 8000 rows by 40 columns with many of those
columns being fairly complex formulas involving a dozen other columns.
Now I know what you're thinking, what the heck is he using Excel for
something this complicated? But it's grown beyond what I expected it
to be and I don't have time (right now) to move it into any other
program.
That aside, m...

LDIFDE very slow when run from Exchange server.Hello,
We've setup a test network consisting of a W2K3 DC and an E2K3 server
with about 500 mailbox-enabled users.
When we run an LDIFDE export on the DC, it completes in a few seconds.
On the Exchange server, the same export takes several minutes. Any idea
why it would take so long on the Exchange server?
There is nothing strange in the event viewer. Bother servers have a
similar spec, incl 100mbit n/w cards.
Thanks in advance,
- Alan.
Other than the fact that you are running the export across the network,
perhaps your network cards are not correctly auto-negotiating 100Mb/s. I
...