Last year I contacted several letting agents and only Lomond Letting bothered to pick up the phone and get in touch. The viewings were organised promptly and I now have a smashing furnished studio flat. The staff are all very polite and very professional. When I decide to move again in the future, Lomond Letting will be my first choice.... read full review

I engaged Lomond Letting to act as my agent over a year ago. They identified a suitable tenant quickly and I have had no issues over payment/communication to date. All the staff are pleasant and helpful and their organisation has been excellent, particularly in keeping me up to date in developments with Landlord requirements and ensuring that maintenance checks are arranged and carried out promptly. I am happy that I am dealing with a local business that is supported by reputable tradesmen and w... read full review

Comment on agent fees

Checked out other fees in the area and Lomond Letting was competitive.

We were showed a top floor flat that was crawing with ants, the agent that showed us around only bad mouthed every other letting agent in the area. There is also a middle aged woman in the helensburgh office that was very rude and did not seem to know was she was doing. Whilst wating in the office i overheard this middle aged woman talking to another agent (very loudly) about tennants even mentioning the tennents name whilst i was present, i thought this was beyond unprofesional. I have recently... read full review

Thank you for your response and review. Chris does not take part in playground behaviour and bad mouth" other companies, its just not in his nature or our company's. I can confirm that we have no top floor flats "crawing?" with Ants, if this was the case then this would be an issue for the landlord, however, we would expect the Ants to ensure that their rental was paid on time and in full! Your comment regarding the middle aged woman seems personal, however is in fact slightly pr....

I have been looking for a property to rent and tried most of the other agents in the area, with not much success, the seem to have a take it or leave it attitude, however the staff at Lomond Letting could not be more helpful and seem to go out of their way to ensure that I got the property that would suit me, all my enquiries where dealt with in a very professional manner, and also they where quite happy to suit my viewing hours, out of normal working hours. They are a truly wonderful team and I... read full review

viewed a property for my son & Chris the estate agent spent the majority of the time blowing his own trumpet & criticising the other local estate agents, showing me a folder full of negative reviews of them. he informed my son he would be required to pay £100 for a criminal check, i have since spoken to several people who have dealt with this company who were NOT required to do this, i feel this was discrimination towards my son as he was a single male. property was unsuitable. we ... read full review

We can clarify that there is no criminal check required, there are two options for referencing, either through a third party where a cost is involved to them or alternatively you carry out your own referencing and supply our company with it. It is the norm for some form of checks to be done to ensure that a tenant is suitable and the affordability is there. All potential tenants are required to supply these details. With regards to the phone calls, we can confirm that all tenants to enquire b....

WeI have dealt with Lomond Letting since 2009. They have managed our portfolio with absolute integrity. All problems are dealt with professionally, efficiently and quickly. Tenant screening is on the whole effective and rental payments are transferred into our account without delays. Having dealt with other agents in the past, I would recommend them over others.... read full review