Support

Ingate’s products are designed to provide maximum security
with minimal user effort. Ingate Firewalls and SIParators
come preinstalled on a dedicated computer, and the Web interface used
for configuration eliminates the user errors that often occur at
setup.

While most support concerns are easily solved by contacting the
vendor from which the Ingate product was purchased, Ingate Systems
also stands fully behind its products post-sale and is known for
providing excellent customer service and support.

If you can't find help in our documentation or FAQ section, and you have
a support contract, you can contact our help desk.

For users needing assistance beyond that available online, please
contact the reseller or distributor from which
products were purchased. Vendors of Ingate products are well-equipped
to handle support questions and issues. For users that wish to obtain
additional support insurance, vendors can arrange for the purchase of
a support contract. For further information on any of these options,
please contact your vendor or contact us.