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Privacy Policy

At TreePeople, we are committed to protecting your privacy. We do not sell or rent any information you provide us through our website. We have created the following privacy policy to inform you about the ways in which we collect and use this information.

Reviewing and Updating Your Information

You can review and update the information we have on record for you by logging in to our website and editing your profile.

Communications from TreePeople

If you have opted to receive any of our publications by email you can unsubscribe or change your subcscriptions in three different ways:

Follow the directions at the bottom of the email publication and click "Unsubscribe."

Log in to the TreePeople website and edit your profile.

Contact TreePeople by phone or email.

Secure Transactions

When you make donations or purchase gifts from TreePeople via our website, all donation and purchase information is encrypted and transmitted via a secure connection. TreePeople stores all credit card information with iATS Payments. TreePeople uses this credit card information only as necessary to process your donation. Via iATS Payments, TreePeople has access only to the last 4 digits of your card. Our Order Policy applies to all donations and gifts.

Web Ecommerce

Personal Information and Data Use

TreePeople guards your personal information with strict privacy. TreePeople may use your information to send you news of programs or promotions that we believe may interest you, or to contact you in regard to appeals for financial support.

TreePeople shares only anonymous demographic information with government or funding agencies (for regulatory and grant purposes).

TreePeople does not sell its mailing list to any organization or company. From time to time, TreePeople may trade mailing lists with like-minded organizations (like other environmental, conservancy, and other not-for-profit organizations) for marketing, development, or research purposes. Exchanging these lists allows TreePeople to reach a larger audience for fund-raising, membership, and similar programs without spending money that would be better used for programming or other operational costs; by allowing TreePeople to exchange your information, you help TreePeople raise much needed funds for its operations.

The information exchanged includes names and mailing addresses. TreePeople will not, under any circumstances, divulge the email addresses or telephone numbers on our mailing list to any organization, except where we may be required by law.

If you are receiving mail from TreePeople and would prefer not to receive this mail, please notify us by phone at (818) 753-4631 or email (membership@treepeople.org) and your information will be removed from our mailing lists. If you would like to continue receiving mail from TreePeople, but would prefer that all of your personal information be kept private and confidential, please let us know and we will not share any of your information.

Order and Store Policy

Shipping Method and Timeframe

All orders will be shipped by first class mail within 3 - 5 business days of placing your order. Please allow an additional 3-7 business days for domestic delivery and up to 14 days for international delivery. To request special shipping arrangements, please phone 818-753-8733 or email treegifts@treepeople.org.

Return Policy

TreePeople will honor all refund requests within 60 days of the original purchase. To request a refund, phone 818-753-8733 or email treegifts@treepeople.org.

Help

For assistance with your order or any other questions about TreePeople gifts, please phone 818-753-4600 or email treegifts@treepeople.org.