Re: Instagram feed not loading over Wi-fi

To me that says, DNS issue or network issue. What are you using for your Domain Name Server, which is set in the modem? If you haven't changed it, you will be using the Rogers DNS. If you have changed it, what are you currently using? Are the apple devices using the DNS as supplied by the modem, or do they have their own DNS addresses set. I'm not an apple device user, so, I'm not aware of whether or not the DNS can be set independently in IOS, but I'd be surprised if you couldn't do it.

Re: Instagram feed not loading over Wi-fi

Have you done a reboot recently to see if the modem will update to .33. It should. If it doesn't, then a message should be sent to @CommunityHelps requesting .33. Send your modems MAC address as well, which is also listed on the Status tab.