The Call Center:Vital to your Business

A ModSquad Infographic

Texting, e-mail, chat, videoconferencing... Nobody uses the phone anymore, right? Wrong! Customers seeking assistance have demonstrated again and again their overwhelming preference for traditional CS communication via phone. While your call center may not be going anywhere, there are ways you can drastically cut down on your costs.

Download Infographic

"Even during high seasonal spikes, the Mods were able to maintain a quality increase in customer experience."

— Justin Winter, CEO of Diamond Candles

DON'T STOP NOW!SEE MORE INFOGRAPHICS

Infographic

How Customer Service Affects Business

Learn what kind of impact good and bad customer service can have on a medium-sized business.