Bill,I use mine much the same as Gordon however,I do periodically "print" the 1PW file and keep it in a "top secret" place. I'm one of those people who needs to see it in writing as well as on the iMac. There is also an option in preferences which you can select to "view" or "hide" the passwords in the 1PW files. I like the view option it helps me remember altho obviously not as secure.

Also have 1 PW installed on my iPhone and the sync (1PW with Dropbox) enables the syncing on the iPhone also. Have not been too sure about this, however, I believe it works o.k.

I usually select my own passwords but have been known to allow !PW to generate a few....it would be impossible to remember these though, that's why the hard copy and the "view" option for me, at least.

As for the support, Agile Bits forums are valuable tools for discussions and questions and are very prompt with responses and assistance. Probably one of the best "support' groups out there....

Just yell if more questions many on this board use 1PW so I'm sure you'll get plenty of help.