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Frequently Asked Questions

Welcome to www.getawaytoday.com! We hope you enjoy planning your perfect vacation online. If you need help, check out some of the most common questions and answers here, or call our vacation experts at 855-GET-AWAY.

Disneyland:

What is the difference between a PARK HOPPER® and 1-Park Per Day DISNEYLAND® ticket?

A Park Hopper® ticket allows entry to both Disneyland® and Disney California Adventure® Park within the same day. This ticket will give you the most flexible experience for your vacation.

A 1-Park Per Day ticket allows you to choose between one visit to either Disneyland® or Disney California Adventure® Park. Once you enter either park, you will not be allowed to go to another park for the remainder of the day. You are welcome to choose what park you would like to enter each day, to ensure you get to experience the magic each park has to offer. Click HERE to book your Disneyland® tickets now!

Do we sell 1-Day DISNEYLAND® tickets?

We do sell 1-Day Disneyland® tickets! To get these, you will need to speak to one of our travel experts directly at 855-GET-AWAY, as they are not offered online. However, you are able to purchase any 2-day or longer ticket on our website to receive an even bigger discount the longer you stay and play. Click HERE to book your 2-day and longer Disneyland® tickets now!

What does Magic Morning mean?

A Magic Morning is included in any 3-Day or longer Disneyland® ticket. This means that you receive one Magic Morning, which will allow you to enter into the Disneyland® Park one hour before the park opens on select days. Typically, those days are Tuesday, Thursday, or Saturday. Make sure you check park hours before you go, so you know what time to arrive.

How do DISNEYLAND® E-Tickets work?

You will receive your Disneyland® E-Tickets at the email address you provided at time of booking. With E-Tickets, you can proceed directly to a park entrance and do not need to wait in any Will Call or Ticket Purchase lines. To redeem your E-Tickets, you will need to present your printed copy at the ticket turnstile or have them scanned from your mobile device that has Internet access. Once your E-Ticket has been scanned by a Disneyland® Resort Cast Member, you will then be presented with a physical Disneyland® ticket. You will then use the physical Disneyland® ticket for any remaining admissions to the Disneyland® Resort.

Do my tickets include the FastPass option?

Every Disneyland® ticket includes the digital FastPass option and it is free to use. To learn more about how to use the digital FastPass, click HERE to get more information.

What is MaxPass?

Disney’s MaxPass is a $15 per-person, per-day add-on to your Disneyland® ticket that allows you to reserve and redeem digital FastPass tickets from your mobile device. MaxPass also includes Disney PhotoPass which lets you download, save and share all of your PhotoPass images captured throughout the day. Click HERE for more information about the MaxPass.

What are the Park Hours?

Park Hours and dates are subject to change every month. We highly recommend checking the park website directly to see what the hours will be during the dates you are traveling. This will allow you to plan your vacation more effectively and avoid any unwanted surprises.

Can I bring in outside food and drinks into Disneyland?

Yes, you are allowed to bring outside food and drink into Disneyland®. However, you cannot bring in glass bottles, open containers, drugs, alcohol or any cooler or other large storage device with sustenance inside. We recommend bringing in a few snacks, refreshments and any food required for special dietary or medical needs within a bag or backpack. You can visit Disneyland’s website for all rules and restrictions.

Can I upload my E-Tickets to the DISNEYLAND® App?

Your Disneyland® E-ticket allows you to go straight to the gate and is your admission ticket, however this ticket should not be linked to the Disneyland® App. Once your Disneyland® E-ticket has been scanned and collected at a turnstile, a Disneyland® Resort Cast Member Disney will then provide you with a physical ticket, which then can be scanned directly into the Disneyland® App and used for any remaining admissions.

Do you sell Mickey’s Halloween Party tickets?

Unfortunately, we don’t sell Mickey’s Halloween Party tickets. Disneyland® is the only official seller of Mickey’s Halloween Party and you will need to buy the party tickets through them directly. However, we can help you get 2-5 day discount Disneyland® tickets. Click HERE to book your Disneyland® tickets now!

What is the difference between Premium and Regular Character Dining?

The main difference between Premium and Regular Character Dining is each include different restaurants and dining experiences. Premium Character Dining is valid at select restaurants listed below:

You can purchase PCA Shuttle tickets at one of the following hotels: Hampton Inn & Suites, Hilton Garden Inn, Embassy Suites Anaheim South, Hyatt Regency Orange County and Anaheim Marriott Suites
We recommend checking to see what shuttle service the hotel you’re staying at offers, before you buy them.

How much is parking at Disneyland?

Parking at Disneyland® is $25 per-day. Prices are subject to change without notice.

General:

Who is Get Away Today?

Since 1990, Get Away Today has helped millions of vacation dreams come true. We are the top travel provider to the Disneyland® Resort and help families save the most on their Disneyland® vacations with our exclusive deals. We also offer the best price on cruises, San Diego, Hawaii, Mexico, the Caribbean and beyond. We negotiate the lowest rates and exclusive perks like free breakfast at select hotels. Whether you're looking for a vacation package, just a hotel stay or theme park tickets, we will beat any competitor's price.

What vacations can I book with Get Away Today?

You can book vacation packages including hotel, attraction tickets, airfare, car rentals, shuttles, and cruises to destinations all over the world. You can book our items together or separately, so you can customize your vacation to be what you’ve always dreamed of.

Can I book multiple rooms?

Yes, you can book up to four rooms at a time. For assistance with five or more rooms, please contact our travel experts at 855-GET-AWAY.

How can I book multiple hotel rooms on your website?

To book multiple hotel rooms on our site, you will need to add each hotel room separately to your cart. To book a hotel room, you will want to click on the “Hotels” or “Packages” tab, depending on if you’d like to include tickets in your vacation package or not.

Once you find the hotel you want to book, click on the “Book” button under that specific property. Here, you’ll want to verify travel dates, room occupancy and room type. Once everything looks correct, click on the “Select Room” button on the bottom, right-hand corner of the details page. This will then add your hotel room to your cart. To add multiple rooms, repeat these same steps.

To checkout, click on the cart icon in the top, right-hand corner of the page. The multiple rooms will appear in your cart and you’ll be ready to book your vacation!

Can I make payments on airfare?

No, airfare must be purchased in full at the time of booking. If you are interested in Group Airfare for 10 or more passengers, payments can be arranged. Please contact our Group Department at 855-GET-AWAY.

Can I make payments on my vacation?

Yes! Our Layaway Plan is available for all Get Away Today Disneyland® Resort, San Diego, Carlsbad and Universal Studios Hollywood™ destinations. Our Layaway Plan allows you to make as many payments as you would like on your vacation up to five days before your departure date for a one-time, non-refundable $100 fee. Your first payment requires a minimum payment of $175, which includes the $100 Layaway Plan fee. You decide how many payments you'd like to make, and how much you'd like them to be. The remaining amount will be applied to your total purchase price and will hold your entire vacation until final payment is made. Just select the Layaway Plan option at check out!

Do you offer transportation to and from the airport?

We do offer discounted airport transportation tickets to/from the Long Beach, John Wayne and Los Angeles International Airport. These tickets are offered through Karmel Shuttle service. To purchase airport transportation tickets, click HERE.

How do I find the best deals on your site?

You can always check our Today’s Top Deals, Featured Offers, or just go to the booking engine for your preferred destination. We sort searches with the lowest prices listed first. You can also filter your results according to your desired features, to make sure you’re getting exactly what you want.

How do I receive my vacation package?

All vacation packages will be sent to your email address provided at time of booking, unless otherwise noted. If you are unsure of how your vacation package will be delivered to you, please give our travel experts a call at 855-GET-AWAY and they would be happy to assist you.

I paid off my Layaway Plan, what happens next?

Now that you’ve paid off your Layaway Plan, you will receive your receipt, ticket vouchers and hotel certificate at the email address you provided at time of booking.

If you have any additional questions, or need to update your email address, please call 855-GET-AWAY and one of our travel experts would be happy to assist you.

What are the delivery options for my vacation package?

All of our vacation packages are now delivered electronically, unless otherwise noted. This way, you'll never have to worry about leaving your travel documents at home! Please note that electronic delivery can take up to 24 hours after booking. If you have any additional questions or concerns, please feel free to give our travel experts a call at 855-GET-AWAY.

What is the Peace of Mind Plan?

The Peace of Mind Plan is our travel protection that allows you to make any reservation changes (excluding airfare) up to 72 hours before your check-in date without any penalties. The Peace of Mind Plan will waive any change, reschedule or cancellation fees. It must be purchased at the time of booking to qualify.

Universal Studios Hollywood:

Can I bring outside food and drinks into Universal Studios?

Yes, you are allowed to bring outside food and drink into Universal Studios. However, you cannot bring in glass bottles, open containers, drugs, alcohol or any cooler or other large storage device with sustenance inside. We recommend bringing in a few snacks, refreshments and any food required for special dietary or medical needs within a bag or backpack. You can visit Universal Studios website for all rules and restrictions.

How much is parking at Universal Studios?

Parking at Universal Studios is $25 per-day. However, prices are subject to change without notice.

What are the Park Hours?

Park hours and dates are subject to change every month. We highly recommend checking the park website directly to see what the hours will be during the dates you are traveling. This will allow you to plan your vacation more effectively and avoid any unwanted surprises.

What is the Universal Express™ ticket option?

Universal Studios Hollywood™ Universal Express™ tickets include one-day admission to Universal Studios Hollywood™ along with one-time access to the front of the line for each attraction once during your visit. You’ll also receive preferred seating at shows and feel like a celebrity.

What is the VIP Experience?

The VIP Experience at Universal Studios gives you the ultimate behind the scenes tours of places not included in the regular Studio Tour. Your tour makes stops on sets, the soundstage, prop warehouse and more. When you’re done with your tour, you receive Universal Express™ access to all of Universal Studios Hollywood’s attractions and preferred seating at all shows. Your VIP Experience also includes valet parking, VIP park entrance and exit, a light breakfast in the VIP lounge and a gourmet lunch served in the VIP dining room.