To address this: seizures occur, even with contingency plans in place. And in high-pressure situations like this when true leadership is tested. Citing numerous case studies, the author offers a guide to help managers conduct business when the unthinkable happens. It starts with taking responsibility and mounting direction of the perfect team for the current crisis. This means that communication in a personal way, transparency, consistency and long-term vision in order to avoid uncertainty paralyze the organization. Companies must also learn a crisis, in order to prepare for the next storm on the horizon, because, like it or not, other crises will inevitably arise.
by
José Ramón Pin
Source: IESE Insight Magazine
8 pages.
Release Date: December 15, 2012. Prod #: IIR086-PDF-ENG
Leadership Under Pressure: communication is the key business solution