Notice

Dear buyers, please note that our office hours is from Monday to Friday, 10am-5pm(DO NOT INCLUDED PH). If you have send emails or enquiry in Qoo10 to us on weekend, please kindly wait and it'll be replied by following Monday or Tuesday. Thanks

1. Any return & exchange of items will be applicable within 7 days upon receiving of item.

2. Due to hygiene purpose, NO return&exchange for undergarment,lingerie. (Unless seller shipped the shortage/wrong/defective item.)

3. Shortage/Wrong item received: - Provide picture of item contents within the parcel package. - Provide picture of the parcel package with the delivery information.- Shipping fee will be incurred from seller end.

4. Defective item:- Provide picture of the defective area of the received item.- Shipping fee will be incurred from seller end.

5. Buyer’s change of mind:- Would like to change to other available products or does not want the item anymore.- Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.- Provide picture of the item to seller end.- Shipping fee will be incurred from buyer's end.

Item Q&A(0)

Dear buyers, please note that our office hours is from Monday to Friday, 10am-5pm(DO NOT INCLUDED PH). If you have send emails or enquiry in Qoo10 to us on weekend, please kindly wait and it'll be replied by following Monday or Tuesday. Thanks

1. Any return & exchange of items will be applicable within 7 days upon receiving of item.

2. Due to hygiene purpose, NO return&exchange for undergarment,lingerie. (Unless seller shipped the shortage/wrong/defective item.)

3. Shortage/Wrong item received: - Provide picture of item contents within the parcel package. - Provide picture of the parcel package with the delivery information.- Shipping fee will be incurred from seller end.

4. Defective item:- Provide picture of the defective area of the received item.- Shipping fee will be incurred from seller end.

5. Buyer’s change of mind:- Would like to change to other available products or does not want the item anymore.- Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.- Provide picture of the item to seller end.- Shipping fee will be incurred from buyer's end.

Singapore Qxpress Courier Service (Usually receive within 2~5 working days) This shipping mode is a form of insured shipping (comes with tracking and insurance) which allows extended delivery past the usual delivery hours and office hours! Items will be delivered to your doorstep and the best part is that delivery can even be made till 8pm on weekdays and saturday. If nobody happens to be around to receive the parcel, you can arrange for re-delivery. If your parcel remains undelivered for some time, the courier company may contact you. Delivered to: Doorstep Delivery Hours: Weekdays & Saturday, 9am-8pm Insurance: Yes Tracking Number: Yes Qxpress customer center: 6434-8400 (Mon~Fri 9am~5pm), email: info@qxpress.sg Qxpress tracking web page: http://www.qxpress.asia/eng/html/customer_tracking.html - Business days (working days) refer to shipping company operating days and do not include Public holidays, Saturdays and Sundays.