Adapt as your Needs Change:

Robust Reporting:

Managers can create their own Reports and Dashboards to see summary and detailed views of all Requests.

Additional Customer Service Benefits:

Reduced Call Volume – customer support software portal allows customers to find their own answers and submit and check the status of requests

Improved Customer Service – SLA alerts ensure customer requests are responded to in a timely manner

Knowledge Retention – easily capture knowledge so it is not lost when an employee leaves

Faster Employee Onboarding – with job procedures and documentation just a click away

ShareNet Cloud Platform Features:

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Turn-Key Cloud Based Solution – Requires minimal IT Staff involvement

Being an easy to use, cloud based solution greatly reduces or eliminates the need for IT staff to be involved in the rollout and use of the system. This allows IT staff to focus on providing other value added services.

Easy to Use Designers & Wizards make it easy to tailor the system to your needs.

How To Videos are available to guide you if you get stuck.

Friendly and knowledgeable support is just a phone call away.

Data Import - Easily Migrate your Data

Easily import a spreadsheet (i.e. of Contacts, Assets, etc.) using the built in Data Import Wizard.

Password Strength features enforce strong passwords so they are not easily guessable by password cracking tools.

Scalability - Designed to Handle Growth

Whether you need to manage just a little bit of information or a lot, the system will grow with you.

The ShareNet Platform was designed to handle growth.

The Cloud Hosting environment can be changed quickly to increase server capacity as needed.

Flexibility - Easily Tailor the System to your Unique Needs

ShareNet Platform Apps were designed from the ground up to be highly flexible and easy to use. Data Fields, Data Entry Forms, Record Lists, Work Flows/Business Rules, Reports, Dashboards and more can easily be changed as your business needs change.

List your Records the way you want – The List View Designer allows you to easily create customized layouts so you can see your data in different ways with grouping, sorting and filtering. You can even design specialized Mobile List Views for your SmartPhone or Tablet users.

Customize Data Entry Forms – the Form Designer allows you to easily create different Forms for different types of records by dragging and dropping fields. This allows you to keep track of the type of information specific to a particular type of record. This includes the ability to modify Mobile forms.

Design Nice Looking, Graphical Email Templates – The Email Template Designer allows you to easily create professional looking email messages with mail merge capability. These can be used with the Work Flow/Business Rules system for sending out automated email notifications based on certain conditions.

Powerful data integration capabilities allow you to automatically synchronize record changes between different systems. This eliminates the need for managing data in two places.

Add or Update ShareNet App records from another system.

Search or get a list of ShareNet App records from another system

Automatically add a record in another system based on a Work Flow Condition met with a ShareNet App record update.
Note: Technical staff involvement or Novo Solutions Professional Services is required to configure Data Integrations.

You can access summarized information on Dashboard Charts with full details just a click away.

A Report Builder allows you to step through a Wizard to select the data fields you want to report on and define how you want the report data grouped, sorted and filtered. It also allows you to create click through charts that can be place on a Dashboard.

For more technical users, an Advanced Report Designer can be used to take standard reports to the next level. The designer gives you complete control on how you want the report to look.

The Dashboard System allows you to define multiple Dashboards for different purposes (i.e. Operations, Manufacturing, Marketing, etc.)