You think there may be a back or neck injury or any other injury that could be made worse by movement

The person is in shock

The person has breathing problems

The person has severe chest pains

IF THE PATIENT IS NOT SERIOUSLY ILL OR INJURED

Take the patient directly to the accident department of the nearest hospital

WHEN TO SEEK URGENT MEDICAL ATTENTION

Head injuries

Loss of consciousness

Severe bleeding, chest or stomach pains

Broken or dislocated bones

Choking

RECOVERY POSITION

If the patient is unconscious but breathing

Turn them on their side

Check airway is open by lifting their chin and tilting the head back slightly

HOW TO RECOGNISE SEVERE CHEST PAIN OR A HEART ATTACK

Vice-like pain in the middle of the chest, often spreading down the left arm and jaw

Shortness of breath

Sudden faintness or giddiness

Grey pallor to the skin

Lips look blue

WHAT TO DO IF THE PAIN DOES NOT EASE

Ring 999

Make the patient comfortable

HOW TO RECOGNISE MEDICAL SHOCK

Patient becomes pale, sweaty, drowsy and confused

IF CONSCIOUS

Seek urgent medical help

Reassure the patient

Do not give anything to eat or drink

IF UNCONSCIOUS BUT BREATHING

Place in recovery position

BURNS

Apply large quantities of cold water to the affected area as soon as possible and maintain this until the pain subsides. This may take as long as 15 minutes! If the skin is unbroken but blistered, apply a loose, dry dressing. If the burn is larger than four or five inches in diameter or if the skin is broken, consult your doctor as soon as possible.