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Payments can be done via credit card or Paypal through direct checkout or through Paypal's website.

Through PayPal: Payment can be made through Visa, MasterCard, American Express and Discover processed. If you don't have a PayPal account just choose PayPal and follow the prompts to use your credit or debit card, click the “I do not have a PayPal account” and follow the instructions (you will not be required to create an account to complete a purchase).

If you pay by e-check through PayPal, I cannot start working on your order until your payment has cleared.
Some advantages of using PayPal include…
• PayPal is one of the most recognized secure payment options globally.
• Your credit card information is not revealed to merchants or PayPal members.
• It only takes a few clicks to confirm your purchase and receipts arrive promptly.
• Full protection from unauthorized payments. PayPal uses the latest anti-fraud technology.

Here is a link to help about how PayPal works on Etsy.
http://www.etsy.com/help/article/224

Returns & exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Returns and exchange details

100% Customer Satisfaction Guaranteed

Please check all information concerning dimensions, color, delivery delay before you buy and feel free to contact for questions if something appears unclear.

- "No questions asked" return policy. If you are unhappy in anyway with your purchase, you can return it and receive a refund. The item must be in original (new and unused) condition with its tags on. Items can be returned within 14 days.

-Unclaimed packages ( and incorrect address ):
If the order is returned to us, you have to pay for all cost involved on the shipment.

- The buyer is responsible for return shipping costs unless the item is defective. Please contact me prior to shipping.

- All items are made by hand with love for quality materials, fine workmanship and clean design. Since my items are hand painted from genuine leather, little marks and colour deviations are possible.

Shipping policies

Your item will arrive to you carefully packaged using as much recycled materials as possible. Please be kind to the planet and recycle the packaging.

Shipments outside UE may be subject to Customs inspeccions, customs Duty and/or other Local Taxes, spending it more days than expected. International customs charges/ local taxes/ fees/ VAT are responsibility of the buyer.

We have NO control over how your country charges duty. Customs policies are different for every country. You are responsible for knowing your country’s customs and duty policies.

Additional policies

SHIPPING COMPLICATIONS

Our error:
If there has been some shipping complications please send us PHOTOS of what was received so we can sort out what happened and we will send a replacement free of charge, and cover the costs of the incorrect item being returned to us. *Photo evidence is **absolutely mandatory**

Your Error:
Please make sure your address is complete & correct!
If you provided an incorrect or impartial address and your parcel is returned to sender, you are responsible for the costs of re-shipping the parcel and any costs incurred from the post office to obtain your parcel (sometimes they charge return shipping). If at the point in which we receive the returned parcel you would like a refund, a refund will be granted less the cost of initial postage, any fees incurred, plus a 10% restocking fee.

-Unclaimed packages:
If the order is returned to us, you have to pay for all cost involved on the shipment.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.