Spreading the word on cashless transactions Originally published in Gulf News, 31 October 2017 Cashless payments and transactions are on the rise, driven by customer convenience and efficiency. Forty-one per cent of consumers anticipate conducting all transactions through a mobile wallet within five years, according to a recent survey by Ubamarket. Digital commerce and cashless…

Acceptance of e-payments: boosting sales of MSMEs Originally published in YourStory, October 2017 While the Micro, Small & Medium Enterprises (MSME) sector forms the backbone of the Indian economy, it continues to remain and operate offline, despite the surge of digitisation sweeping across the nation. According to the joint study shared by KPMG and Google,…

Is your MENA payment gateway also your gateway to a global market? Originally published in Inc. Arabia, 6 August 2017 Your e-commerce operation might be taking you places you’d never expected to go. The reach of the Internet is staggering—just here in the Middle East, 57% of the population is online, according to Internet World…

Social commerce and opportunities for regional businesses Originally published in Gulf Business, 29 July 2017 Your customers want to buy in social media channels, so why aren’t you selling to them there? It’s an incredible statistic that we spend an extra 58 million hours on Facebook during Ramadan in the region. That’s 5 per cent…

Is mobile wallet and payment industry headed towards consolidation? Originally published in the Economic Times, 15 July 2017 Mobile wallets have been one of the primary beneficiaries of the increasing digitalization of payments. The demonetization drive brought in an early Christmas for the wallet players last year, with the leading e-wallets declaring an unprecedented increase…

Security in digital payments: urgent need for focus Originally published in CXOtoday.com, 6 July 2017 The unprecedented push for cashless payments has enabled the growth of several FinTech and digital payments platforms alike. However, while e-wallets have gained traction and the utility of credit cards and net-banking has increased, the need for cyber-security has also…

Deciphering the role of payment gateways in the post-demonetization era Originally published on YourStory, 17 March 2017 Digital transactions have been consistently on a rise, ever since the demonetization announcement by the Indian government in November 2016. While the e-wallets took care of the everyday consumer-centric transactions, payments gateways had larger shoes to fill, especially…

2017 WILL BE A BUSY YEAR FOR DIGITAL PAYMENTS Originally published in CXOtoday.com, 18 January 2017 In the last one year, various initiatives by the Indian government under its Digital India program, resulted in the rise in mobile and internet transactions. The demonetization drive towards the end further pushed Indians to adopt digital payments and spearheaded…