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EZ-Pay One Time Payment

Not registered? Register in My Account to make future-dated payments online.

Pay Your Bill Now

EZ-Pay is fast, secure, and easy to use. Make a payment online any time using your Checking/Savings account, ATM/Debit Card, or Visa, MasterCard, or Discover card. Please note: UI’s payment processing agent charges a convenience fee for using this service. See below for more details about paying online.

Convenience Fees and Online Bill Payer Information

There is a convenience fee for using this service which is charged by UIs payment processing agent, Kubra. UI does not receive any revenue from the convenience fee charged by Kubra for processing payments. The fees for residential and commercial customers are listed below:

Customer Type:

Minimum-Maximum Transaction Amount*

Convenience Fee

Residential Customers

$1.00-$9,996.05

$3.95

Commercial Customers

$1.00-$9,993.50

$6.50

* For payments greater than the maximum amounts, multiple payment transactions can be made. However, each transaction will incur a convenience fee.

Enrolling in My Account allows you to pay your UI bill at no charge using a checking or savings account. Credit or debit cards cannot be used to make payments from within My Account.

To enroll in My Account, you will need the following information from your bill:

Account Number

Customer Name Key

Billing Address (where the bill is mailed to)

If you are a new UI customer, you cannot enroll until you receive your first bill. If you do not have a bill with your account number, send us an email via the Submit a Question, or contact us .

When entering your Customer Name Key, enter the information in capital letters, exactly as it appears on your bill. When entering your account number, do not include dashes or spaces.

If you get a message stating your account is already registered, contact us. Many customers have registered in the past to access UI's Bill Analyzer, and have forgotten their user id.

Once enrolled, you can add additional UI accounts to your profile.

Once you have enrolled and activated the E-bill option, you can add bank information and make online payments to any UI account in your profile immediately. Only payments from checking and savings accounts are possible through My Account. You cannot make payments using credit or debit cards through My Account.

If you choose to pay your bill online, you will stop receiving bills in the mail. Instead, you will receive an email notifying you when your bill is ready. You can still view and print your current and past bills from My Account.

Once you activate eBill for a UI account in your profile, you can add bank information and schedule recurring payments against any bank account in your My Account profile. See How do I add or change bank account information? for more information and instructions on adding bank information. Payment via credit or debit card is not available using My Account.

To add a UI Account to your My Account profile, see How do I add a UI account to my profile?

There are no fees to set up or make recurring payments.

When eBill is active, you will no longer receive bills by mail for that account. My Account will send you an email each month informing you that your bill is ready for viewing online.

When you set up recurring payments, payments for future bills will be created automatically. To pay your current bill, you must schedule a payment separately. See Can I pay my bill without any payment fees? for instructions. You will not receive notifications when payments are created for a particular bill.

To set up recurring payments:

Login to My Account

If you have multiple UI accounts, select any account to display

Click the ‘Billing’ tab

Click the ‘Payment’ Tab within the ‘Billing’ tab

Click 'Add Recurring Payment'

Select the UI and bank accounts to use for making payments

Select payment options

Click the Submit button

Payments can be scheduled up to and including the due date on your bill. Payments will be processed after business hours on the payment date, and appear on your account the following business day.