Only 1 in 10 physicians asks patients what they expect from care

Eighty-five percent of physicians say it is important to know what patients expect from a hospital stay to ensure high-quality care, yet only one in 10 doctors asks about patient expectations.

Nurses are likelier to quiz patients about their expectations, with 20% doing so, according to a survey of more than 1,000 physicians and nurses in the U.S. and three other countries published in November’s BMJ Quality and Safety.