Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I ordered my son and daughter helmets in the beginning of July. I was assured that I would receive them by the 20th of July and didn't receive them until late evening of the 23rd. I used their measuring scale and still my daughter's helmet ended up being too big and I had to ship it back. I shipped it out from my house on the 31st of July and still haven't received anything back. I have called several different times and talked to who knows who and of course they didn't know anything. I have left 5 messages to the supervisor of the parts department concerning this. I was assured by someone there that he does all callbacks and does answer each and every message. Well two weeks have gone by and I call every day and never get anyone.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.