Check your account balances and statements regularly to ensure your accounts have not been accessed by anyone else and to identify any unusual transaction(s). If you want us to alert you whenever a transaction takes place on your account / Credit Card, you can register for our SMS Banking Service.

Be careful when people you do not know offer to help you at an ATM.

If you notice anything suspicious at the ATM you want to use e.g. tampering with the card slot / numbers pad or any suspicious activity around the ATM area, do not use the ATM and report your concern to the Bank immediately.

Do not force your card into the card slot or if you feel that the ATM machine is not working properly for any reason, press the “Cancel” key, take your card and report it to the Bank. If your card gets lost, captured or stuck in the ATM, report it to the Bank to block your card immediately.

Sign your card and always keep it at a safe place / with you and do not lend it to anyone.

Make sure you get the card back after every transaction & only use it at ATMs /
Point of Sale (POS) machines in reputed public locations / locations known to you.

When using a drive up ATM keep doors locked and passenger side and rear windows up.

Cancel unused cards and shred blocked cards.

While using your card at a POS, it is strongly recommended that the merchant swipes the card in your presence.