What if the leadership doesn’t want to take the time to rifle through the whole Project Selection Guide or templates?

If they don’t have time for the Project Selection Guide or templates, then you can use them as a guide for yourself and ask them the listed questions. It’s just a one-pager so if they don’t have time for that, there might…

Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.

Yes! These tools actually work well together. The 5 Whys and the Ishikawa (Fishbone) Diagram are two of the best tools to use in the Analyze Phase. They both enable “Structured Brainstorming.” The Ishikawa allows a group of people to…

Good question and the answer is, “it depends.” There are instances where a team is testing their process to see if it’s performing to standards. If the standard is something like, “Average of 5 minutes response time”, then the team…