The fatal mistake you could easily make0:46

Despite the efforts of airlines to inform passenger of the correct way to wear an oxygen mask, people on board planes during emergencies still seem to be doing it wrong.

April 18th 2018

8 months ago

/display/newscorpaustralia.com/Web/NewsNetwork/Travel - News.com.au/

The engine of the Southwest Airlines plane that experienced catastrophic engine failure on Flight 1380 from New York to Dallas. Picture: AFPSource:AFP

SOUTHWEST Airlines has sent passengers of Flight 1380 letters of apology — and cheques for $US5000 — in a bid to restore their confidence in the airline after an engine failure led to a passenger’s death.

Passengers dragged her back inside, but she died at a Philadelphia hospital after the crippled plane made an emergency landing with hero Captain Tammie Jo Shults, a former Navy flyer, at the controls.

“We value you as our customer and hope you will allow us another opportunity to restore your confidence in Southwest as the airline you can count on for your travel needs,” a letter to passenger Kamau Siwatu reads, according to CNN.

Marty Martinez left, appears with other passengers after a jet engine blew out on the Southwest Airlines Boeing 737 plane he was flying in. Picture: APSource:AP

“In this spirit, we are sending you a check (cheque) in the amount of $US5000 ($6500) to cover any of your immediate financial needs,” read the letter.

In addition to the money, passengers will get a $US1000 ($1300) travel voucher “as a tangible gesture of our heartfelt sincerity,” according to the letter, which was signed by Southwest president Gary Kelly.

A Southwest Airlines engine exploded mid flightSource:Supplied

Such payments are not uncommon in such situations, said Mary Schiavo, a transportation lawyer and CNN analyst.

“It gets money in the hands of people that need it for counselling or something,” she said.

The window shattered after the jet engine blew out at altitude, resulting in the death of Jennifer Riordan who was nearly sucked from the window. Picture: APSource:AP

Federal authorities are investigating why a fan blade snapped off the plane’s left engine at 32,000 feet and penetrated the window.

They should be giving them more then 5000 and 1000 voucher . Those people went through a lot on that flight 🙏🏿