Q: I have some kind of rodent digging up small mounds of dirt in my yard, but now they are under my house pulling the insulation off from over their little heads and urinating in the soil (after having come up under the plastic tarp and tearing holes in that). I can smell an odor coming up through the bathroom heater vent. Orkin says they don’t do that kind of pest. What can I do? Thanks again for all you do to help us!

A: What you need is an exterminator that works with small rodents, so I would suggest you call someone other than Orkin. There are a number of different approaches ranging from poisons to live traps that any good exterminator should be able to help you out with.