Its best feature is how easy it is to fold/unfold the carrying arms and to tilt the main arm to open the back door of my Highlander. I've owned it 6+ years and it still looks like new. I've kept it installed on the car for the whole time and often carry 2-3 bikes (bought the security bolt). Have not tried loading 4 bikes - will be a bit tight. Only con is that tilting the main arm with bikes loaded requires a lot of strength so I try not to do it.

Chain Reaction Bicycles is your local bicycle shop for the San Francisco Bay Area! Unlike some other shops, we are dedicated 100% to serving the needs of local cyclists; our offerings are exclusively available for in-store pickup. Our "northern" store is located at 1451 El Camino Real, Redwood City CA, 94063. 650 366 7130. Our "southern" store is located in Foothill Crossing Shopping Center, 2310 Homestead, Los Altos CA, 94024. 408 735 8735. Our hours and directions to our stores may be found here. We look forward to taking care of all of your cycling needs, including service! Mike & Steve Jacoubowsky, Partners, Chain Reaction Bicycles. Serving you since 1980!