Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

Best Buy indicates they include installation on all of their Viper packages products, but once you make an appointment to install they will drop the bomb that they must charge you $150 (with tax $200) installation on top of your purchase.

There is no "FREE BASIC INSTALLATION".. you are going to pay for it regardless of what package you buy or what vehicle you have.

I've spoken with managers in store and and on the phone. They "apologize" for their deceptive sales techniques - but refused to give me what I paid for - "Free Installation".

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.