Fulfillment Specialist

Austin, TX

Qualia is a digital real estate closing technology company that provides the infrastructure to streamline the home closing experience. The company offers a suite of products that brings together homebuyers and sellers, lenders, title & escrow agents and real estate agents onto one secure shared platform. Qualia was founded in 2015 by Forbes 30 Under 30 Award recipients Nate Baker, Joel Gottsegen and Lucas Hansen. The company is backed by top investors including 8VC, Bienville Capital, Menlo Ventures and Tiger Global and currently processes 15% of all US real estate transactions.

WHAT YOU’LL WORK ON

As a Fulfillment Specialist, you will play a critical role in driving growth in a new and exciting segment of our business. You will be responsible for overseeing the fulfillment of Qualia’s newest product, Qualia Access. As a Fulfillment Specialist, you will be on-boarding new users onto the Access platform. You will ensure invited users are completing assigned tasks and leveraging relationships to gain referrals to drive new business.

RESPONSIBILITIES

Making outbound calls to real estate professionals to drive engagement on the Access platform

Onboard new participants to the Qualia Access platform

Act as the compliance Specialist when documents are overdue

Analyze data and work with AM to ensure that fulfillment targets are met

Research contact information

Leverage relationships to create new business opportunities for the Qualia Platform sales team

YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH

Coachable and eager to learn and improve based on constructive feedback.

Ability to communicate effectively over the phone, email and in-person

Competitive spirit, high energy, self-motivated team player

WHY QUALIA

We want to make it as easy as possible for our team members to create great work and live a healthy work/life balance. Our benefits package takes care of employees both inside and outside of the office. Each day employees dine together- eating a delicious meal from a local vendor. Our kitchen is stocked with snacks and beverages. We offer a slew of other benefits such as: flexible PTO, fun monthly events, great health benefits, a new laptop, and a gorgeous work environment. Qualia is growing fast. We’re passionate about technology that solves real world problems that affect millions. Our team is made up of incredibly fun and bright co-workers. We set a high bar, but also value balancing hard work with social outings.