Good old boy network. Too many cheaters in sales who passed the buck concerning the customer service end who got compensated well for their sales while those of us who did handle customers concerns were passed up for promotions. ICR Training shabby at best. They take advantage of long term customers monetarily, especially seniors.

Advice to Management

When it comes to promotions, look at the overall picture, not just sales. Do more to keep your long term customers, especially the elderly who pay the most because they have been with the company the longest. These customers have been loyal though out the years. Show some loyalty to them. Most are on fixed incomes. Care a little bit. It might make a big difference. Remember it costs more to gain a new customer than to keep a consistent long term customer. Have a heart!

a joke they first recommended me for a lower position in sales, then I convinced them that the position I wanted was for commercial sales and it was granted to me. after all that I proved my point by being the top salesman 3 years running.

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Interview Questions

silly psycholigical questions instead of getting to the root which is can you sell. They continue to under interview the potential employees and as a result most wash out or dont perform. Answer Question

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