How to Book and Pay for a Madaraka Express Ticket on Your Phone

One of the most disappointing parts of the SGR train experience, was the fact that at launch, one could only get the tickets by physically going to the new train stations, which left hundreds of people stranded after they planned their trips only to find the trains fully booked.

Answering to the plight of Kenyans, Kenya Railways finally added the option to pay for a ticket via mobile money (ok, M-Pesa since that is the only one working at the moment).

The process is, well, how do I put this nicely, so 1997. It involves making a call to customer care (we all know how wonderful that it), long numbers to input and a lot of ways to make errors.