After a lot of work, some time, and most importantly your feedback, we are excited to announce the GA release of X1 Search 8.5!

The download information and release notes are below, including a list of the frequently requested hotkey commands.

I would first like to take a moment to thank the entire forum community for your dedicated feedback throughout the beta, as well as your patience towards our occasionally delayed response times. Our development team, and X1 as an organization, spent a great deal of time in 2016 developing X1 Distributed Discovery, which you can read more about here: http://www.x1.com/products/x1_distributed_discovery/.

As we do not have a massive team, the project without question impacted not only our ability to directly advance X1 Search at the pace we are accustomed, but also hindered our ability to support our forums at the standard we aspire to.

X1 Distributed Discovery revolutionizes how organizations search, identify and collect documents at the desktop level across numerous endpoints with industry-leading speed, empowering legal and IT teams to generate and actually adjust keyterms in real-time, before collection. Most importantly to this forum, the release of Distributed Discovery is built around X1 Search as the foundational piece.

Thus, a significant amount of the improvements made to the desktop on behalf of the Distributed Discovery effort have already and will continue to find their way into X1 Search. This includes a lot of the speed and stability improvements that you will see in X1 Search 8.5. Some additional functionality, including the potential for enhanced Google data connectors, will roll out throughout 2017.

We are extremely excited about X1 Distributed Discovery, as well as eager to continue improving the core X1 Search product you rely upon every day. Also, we made some organizational changes to ensure more active participation in these forums, in order to capitalize on your dedicated support and forum contributions.

Thanks again for your continued support, and please keep the feedback coming! Now, on to X1 Search 8.5…

You can upgrade via Menu>Help>Check for Updates, or you can download with the below links. There are a few links available below depending on what you prefer to install. The new MSI will help users only download the code from X1 one time if they are going to install it on more than one computer. It will also enable Enterprise IT administrators to use their standard MSI deployment tools.

• Major updates to the UI, including a flyout main menu, redesigned "Settings" and "Help" menus• Added the ability to index Microsoft's OneDrive using MSGraph• Dramatically improved indexing speeds while indexing large files• Added the ability to index offline content from Outlook 2013/2016 folders that are partially cached• Improved the Outlook scanner's stability when entering sleep or hibernation states• Support for high-definition 4k monitors, including compatible icons• Added the ability to disable "Fast-as-you-type" searching and add a traditional "Search" button• New hotkeys for common UI tasks (Try ALT+D to focus on the main Search box!)• Added the ability for users to configure hotkeys to select saved searches• Users are now able to configure the max document size to be indexed in the "File" options dialog.• Added a GPO to ignore PST warnings when they're not available (i.e. on offline network shares)• Added a GPO to automatically select MS Exchange online archive for indexing

Bugfixes:

• Fixed a conflict with a recent Windows Update that provoked a crash• Addressed a bug that affected the preview zoom settings of users with high definition monitors• Fixed a crash in the X1 index engine when updating index items• Fixed a bug that prevented the launch of X1 Search on a non-English OS• Main window now allowed to become half-screen when the preview is on the bottom, or turned off• Items with too long of a file path are now ignored instead of prompting an error upon indexing• Fixed a crash in the X1 indexing engine when ingesting large XLS files• Fixed a bug that caused a tag interface to display when it should not • Fixed a problem with opening IMAP attachments and added "Download Attachment" Post-Search Action• Addressed an issue that caused the battery power message to become stale• Adjusted the timeout when searching against a Rapid server• Ensured proper sort order is executed against Rapid server• Minor text and UI fixes

When I got to my to PC in the morning it had thrown up a strange X1 error about a window it hadn't seen before. I didn't bother to grab it.

The X1 update window came up when I started it again. After that the install went well.

Michael Devin wrote:...the project without question impacted not only our ability to directly advance X1 Search at the pace we are accustomed, but also hindered our ability to support our forums at the standard we aspire to.

Phew, with that task behind you, can someone clean out the "5103 posts waiting for approval"? All of it spam.

MKX1 Search 8.5.2 - Build 6001si (64-bit)Windows 10 Pro 64-bit | Windows 10 Home 32-bitNo, I have nothing to do with X1, just a user since 2004.

Kenward wrote:When I got to my to PC in the morning it had thrown up a strange X1 error about a window it hadn't seen before. I didn't bother to grab it.

The X1 update window came up when I started it again. After that the install went well.

Michael Devin wrote:...the project without question impacted not only our ability to directly advance X1 Search at the pace we are accustomed, but also hindered our ability to support our forums at the standard we aspire to.

Phew, with that task behind you, can someone clean out the "5103 posts waiting for approval"? All of it spam.

Yep same here. So far ok. But I wish they would post a changelog just from os to qm so we could see specifically what was fixed. Not just a "8.5" changelog. Google does the same thing. No detailed changelog on "bug fixes" in the specific update. Just the "major" update

Kenward wrote:When I got to my to PC in the morning it had thrown up a strange X1 error about a window it hadn't seen before. I didn't bother to grab it.

The X1 update window came up when I started it again. After that the install went well.

Michael Devin wrote:...the project without question impacted not only our ability to directly advance X1 Search at the pace we are accustomed, but also hindered our ability to support our forums at the standard we aspire to.

Phew, with that task behind you, can someone clean out the "5103 posts waiting for approval"? All of it spam.

Hi, I have downloaded this version. I am using Outlook 2016. The issue I am facing is the drag and drop from X1 to Outlook emails doesn't work.Also if I select an email in X1 and clock the button "Send By Email", it takes ages to open a new email window - but at least it works.Any idea why it is happening?Thanks

and then.. it stop working.. it stuck on "connecting to index services".. and after a while (several minutes like 10 or 15) it give an error like "unable to connect to index services"rebooted.. the same...uninstalled.. rebooted, installed, rebooted.. the same.. i cannot open X1 windows at all..

Note: This message has nothing to do with the current release of X1. It is a warning to people posting messages here that there could be severe delays between when you post a message and when it appears.

I am one of a handful of unpaid users (I pay for X1 too) who have "Moderator" access to this forum. This means that I see messages from people who are not "known" to the forum software. Those message get stuck in a queue until someone lets them out.

For the past few months the official X1 team has been too busy writing software to clean out spam messages and approve genuine traffic. Unfortunately, over that period the forum seems to have become a target for Russians spammers and other reptiles. Fortunately, it gets trapped before it can annoy real users.

Today I came to the forum to find a half a dozen or more queued messages in this discussion alone. Unfortunately, there were also 494 spam messages. (That is just one day's worth, in all there are 5775 "posts waiting for approval".)

I have raised the spam problem with the people at X1 several times over recent months but have had no reply, so I am throwing this warning into this discussion.

If you are adding something to the forum, please be patient. It may not appear immediately.

Apologies for disrupting the discussion of X1 – believe me, I have tried to deal with the issue with X1 directly without going public – but I did not want people posting messages to think that they are being cold shouldered. I just have to get some sleep at night.

MKX1 Search 8.5.2 - Build 6001si (64-bit)Windows 10 Pro 64-bit | Windows 10 Home 32-bitNo, I have nothing to do with X1, just a user since 2004.

I've upgraded to 8.5 Release, and now X1 has stopped indexing. Im only indexing Files, Outlook email and outlook calendar. It will start indexing Files, but when it comes to about 25% it will stop and a msg pops "Connecting to search Services" and it will restart. Tried reboot and reinstall.

Here is copy of the X1ServiceHost.exe.8.crash.xml that I saw requested in another thread in case that helps.

I'm on Windows 10 Pro x64, I7-6600, 16GB, SSD on Surface Book. Running build 6001qm (via upgrade). I have 588K items indexed between files and emails. I've been using X1 since its inception as Find (and Magellan before that!)

But the upgrade seems to have broken things for me. The new UI is nice, I don't have scaling issues which is nice. But I can't find my emails. As you can see, whenever I type in search words, X1 shows me a few lines, 10 lines etc, and stops. I either get blank screen, or just the yellow envelope icon and nothing else. no From, no To, no Subject etc., and no preview. It doesn't matter if I do this in Inbox or All Email folder. I get the same problem. I'd rather not uninstall and rebuild my index from the start if I can help it.

I have no technical insights, but two behaviour changes to note since installation of 8.5 (via the software's update feature):1. Sleep mode no longer functions correctly on my laptop. Instead, it shuts down completely, with re-start requiring complete reboot.2. OneDrive seems to be crashing and re-starting at intervals.Both of these developments are most unwelcome!

This is fantastic that new updated product has been released but I can't install it.

I am still on Windows 7 (supported I believe) and when I run upgrade (either from X1 notification or from standalone installer) immediately after accepting T&Cs and clicking OK to accept that X1 will make changes to my computer it crashes without any additional info.

dariuszb wrote:I am still on Windows 7 (supported I believe) and when I run upgrade (either from X1 notification or from standalone installer) immediately after accepting T&Cs and clicking OK to accept that X1 will make changes to my computer it crashes without any additional info.

hbae wrote:I'm on Windows 10 Pro x64, I7-6600, 16GB, SSD on Surface Book. Running build 6001qm (via upgrade). I have 588K items indexed between files and emails. I've been using X1 since its inception as Find (and Magellan before that!)

But the upgrade seems to have broken things for me. The new UI is nice, I don't have scaling issues which is nice. But I can't find my emails. As you can see, whenever I type in search words, X1 shows me a few lines, 10 lines etc, and stops. I either get blank screen, or just the yellow envelope icon and nothing else. no From, no To, no Subject etc., and no preview. It doesn't matter if I do this in Inbox or All Email folder. I get the same problem. I'd rather not uninstall and rebuild my index from the start if I can help it.

Thanks

I had a very similar problem. After "successfully" upgrading from within X1, I could no longer see any of my emails. The list of emails would initially appear in the Results pane, but clicking on any of them would first result in a "Loading Preview" message, then a blank Preview pane. Shortly after that, I would get another message saying "Connecting to Service", then even the list of emails in the Results pane would disappear, and be replaced by a message saying "Loading Data". It was enormously frustrating, as I DEPEND on X1 EVERY DAY. Deleting the Index did no good. Doing a "Repair" did no good. I actually had to download the MSI file from http://download.x1.com/downloads/search ... Search.msi and do a Remove then Install to fix the problem. This has never happened before with X1 updates.

hbae wrote:I'm on Windows 10 Pro x64, I7-6600, 16GB, SSD on Surface Book. Running build 6001qm (via upgrade). I have 588K items indexed between files and emails. I've been using X1 since its inception as Find (and Magellan before that!)

But the upgrade seems to have broken things for me. The new UI is nice, I don't have scaling issues which is nice. But I can't find my emails. As you can see, whenever I type in search words, X1 shows me a few lines, 10 lines etc, and stops. I either get blank screen, or just the yellow envelope icon and nothing else. no From, no To, no Subject etc., and no preview. It doesn't matter if I do this in Inbox or All Email folder. I get the same problem. I'd rather not uninstall and rebuild my index from the start if I can help it.

Thanks

beachbt wrote:I had a very similar problem. After "successfully" upgrading from within X1, I could no longer see any of my emails. The list of emails would initially appear in the Results pane, but clicking on any of them would first result in a "Loading Preview" message, then a blank Preview pane. Shortly after that, I would get another message saying "Connecting to Service", then even the list of emails in the Results pane would disappear, and be replaced by a message saying "Loading Data". It was enormously frustrating, as I DEPEND on X1 EVERY DAY. Deleting the Index did no good. Doing a "Repair" did no good. I actually had to download the MSI file from http://download.x1.com/downloads/search ... Search.msi and do a Remove then Install to fix the problem. This has never happened before with X1 updates.

THANK YOU! That seems to have fixed it. I was about to blow it away and go back to the previous version. Again, thank you!!!

Interesting find.

In the picture that I posted, you'll note that there were about 580K items indexed. And I had installed the update (via notice in X1) a few days ago. After I manually downloaded it this morning, I now have 685K. So something was jammed up for sure.

hbae wrote:I'm on Windows 10 Pro x64, I7-6600, 16GB, SSD on Surface Book. Running build 6001qm (via upgrade). I have 588K items indexed between files and emails. I've been using X1 since its inception as Find (and Magellan before that!)

But the upgrade seems to have broken things for me. The new UI is nice, I don't have scaling issues which is nice. But I can't find my emails. As you can see, whenever I type in search words, X1 shows me a few lines, 10 lines etc, and stops. I either get blank screen, or just the yellow envelope icon and nothing else. no From, no To, no Subject etc., and no preview. It doesn't matter if I do this in Inbox or All Email folder. I get the same problem. I'd rather not uninstall and rebuild my index from the start if I can help it.

Thanks

I had a very similar problem. After "successfully" upgrading from within X1, I could no longer see any of my emails. The list of emails would initially appear in the Results pane, but clicking on any of them would first result in a "Loading Preview" message, then a blank Preview pane. Shortly after that, I would get another message saying "Connecting to Service", then even the list of emails in the Results pane would disappear, and be replaced by a message saying "Loading Data". It was enormously frustrating, as I DEPEND on X1 EVERY DAY. Deleting the Index did no good. Doing a "Repair" did no good. I actually had to download the MSI file from http://download.x1.com/downloads/search ... Search.msi and do a Remove then Install to fix the problem. This has never happened before with X1 updates.

Sad news. Today, after rebooting my computer for the first time, this problem has come back. I hate to think I have to uninstall and reinstall X1 every time I reboot. How can I go back to the prior version of X1?

When I upgraded to 8.5, noticed a message in lower right corner of app saying "All connectors stopped: Low disk space". I have > 35 GB free on my hard drive. I have put in a support ticket, but wanted to share on the forum in case others are running into the same issue.

I even tried going back to 8.4.1, but when I alunched that, it couldn't start the X1search service. So I'm currently running 8.5 with indexes that are a week out of date!

JSx1 wrote:When I upgraded to 8.5, noticed a message in lower right corner of app saying "All connectors stopped: Low disk space". I have > 35 GB free on my hard drive. I have put in a support ticket, but wanted to share on the forum in case others are running into the same issue.

Guys I'm desperate here.. I have reinstalled several times, I had this issue and then for few days it worked. and now I'm back again. it's a week I cannot use anymore X1 again.I get the same error over and over.

where can I get support for THis issue?is there a customer support that can help me?

thanks.

againa wrote:I've updated X1..

and then.. it stop working.. it stuck on "connecting to index services".. and after a while (several minutes like 10 or 15) it give an error like "unable to connect to index services"rebooted.. the same...uninstalled.. rebooted, installed, rebooted.. the same.. i cannot open X1 windows at all..

I recommend you follow the same path I described in a post above to go back to version 8.4.1. It was the only thing which got me functional again. BTW, when you do this, you have to do a COMPLETE uninstall. Allow it to delete the old files and indexes.

I am running X1 8.5 build 6001qm on a freshly-installed and updated Windows 10 VM on Fusion on a Mac. This is a desktop Mac, so it is always up and running, and the VM is always up. Sometimes, when I come in in the morning, I find that X1 shows 0 messages in "All Email". I close it, reboot the VM, and it starts indexing, and hours later, finishes indexing the 300-400K messages. It works fine until the next time this happens. I have enabled "Store Outlook Email body in the index".

beachbt wrote:I'm sorry to report that I have had to go back to the old version 8.4.1, which fortunately I was able to find at:

download.x1.com/downloads/search/5003pj/X1Search.msi

I look forward to the day when version 8.5 works properly.

BT

Thank you for posting this. I started getting the "Cannot connect to Index Service error" yesterday, and 8.5 stopped showing Outlook emails (it would show files, though). My only recourse was to downgrade, and now everything appears to be working again.

Needless to say, 6.7.4 is still working like a champ on my primary desktop with rarely a crash. I an also still drag and drop attachments from 6.7.4 to new emails -- a functionality that has inexplicably been dropped from the newer versions.

I received a message that 8.5 is available, I ticked the box to the right and clicked install. A screen then pops up X1 Search Setup and disappears after about 2 seconds and that's it. It's the same if I click on the menu/help/check for updates.