Sr. VTC Tech

Company name
Confidential

Experience
10 yrs required

Location

Honolulu, HI

151 hit(s)

Profile

Our Client provides the US Government with the highest quality and best-in-class software and technology consulting services. They take a collaborative approach to business, by empowering people to work hand-in-hand with our clients to fully understand their business, strategic vision, and the issues they face. By doing so, they are able to identify, recommend and build technology solutions that meet clients' business needs.

Our Client brings creativity and innovation, quality approaches, disciplined processes and pioneering technical and management expertise to our client projects and they are seeking a talented and capableSr. Video Teleconference (VTC) Technician at Ft. Shafter, HI with an active TS/SCI.

Job Duties
•The Senior VTC Technician is responsible for daily management of site VTC and Conference Room systems such as scheduling VTC with external sites, problem resolution and configuring rooms to meet requirements for scheduled conferences.
•Perform video capturing and transfers video to a media streaming server.
•Perform troubleshooting of VTC and conference room equipment and executes repair or initiates trouble ticket to the appropriate office for support of components and connections external to the site VTC system.
•Perform routine performance testing to ensure VTC and other conference room equipment computer servers and workstations operate at optimal performance and capacity.
•Resolve system operational problems by troubleshooting and performing fault isolation.
•Schedule VTC sessions, maintains a call schedule and coordinates reservations and scheduling of VTC services with outside agencies for executive level users.
•Perform setups, tests, adjustments, operations, and shutdowns of equipment in support of VTC sessions.
•Provide client consulting and training on control, interfaces, and use of the audio/visual and VTC equipment.
•Act as an equipment custodian and performs inventory asset management and accountability functions.
•Provide life cycle refresh projections for VTC infrastructure and AV equipment build-out projects.
•Conduct site surveys to establish VTC Systems and equipment customer requirements.
•Draft Standard Operating Procedures (SOP) for VTC operations.
•Troubleshoot systems failures and accessibility problems Monitor system performance and track usage.
•Experience performing video capturing and transfers video to a media streaming server.
•Experience performing basic networking.
•Experience developing and delivering a trend analysis of system load, usage, and response.
•Experience performing system security functions (including system security plans).

Required Skills/Experience:
•Clearance: US Citizen with an Active TS/SCI.
•10 + years of relevant experience
•Proficient in Microsoft Office, including PowerPoint, Word, Excel, Access, and Outlook.