Traditional Telephony

Telephony technologies are evolving rapidly, and Black Box Network Services offers the
solutions to meet the changing needs of organizations of all sizes—from small and medium
sized businesses to enterprise and global corporations.

With more than 30 years in the industry and certified Team Members throughout North America, Black Box Network Services can design, install, and maintain your voice network.

• Extensive relationships with most industry leading partners to deliver the most current
communications solution to best fit your application
• The latest in IP telephony solutions designed for 1 to 10,000 users, including
PBX, voice mail, and automated attendant functions
• A broad array of maintenance service plans to meet your needs
• Experience with a wide range of communications technologies, including legacy
platforms
• Certified refurbished voice and data equipment available through
www.BlackBoxResale.com

As a Black Box customer, you receive the most advanced communications solutions and
world-class technical service and support.

• More than 4 million ports currently maintained
• Remote monitoring capabilities with 6 Network Operations Centers to identify
and resolve issues
• Customer support centers handle 34,000+ calls per month
• Remote resolution over 70%
• More than 95% of trouble calls are resolved without manufacturer assistance