Polycom phones support a custom idle screen logo in place of the default. For this set of instructions, I’ll assume you have Polycom VVX phones… and if you don’t, take a look at them and consider upgrading.

Here’s how to add a custom idle screen logo:

Resize the desired background graphic for the phone it will be used on (sample sizes below)

VVX 1500 800×480

VVX 300/310 208×104

VVX 400/410 320×240

VVX 500 320×240

VVX 600 480×272

Save the graphic as a JPEG, BMP, or PNG

Copy the file to the I3\IC\Provision\Polycom path on both CIC servers in your switchover pair

Open a Managed IP Phone, select the Options tab, and click the Advanced Options button

Add the filename (example: logo.jpg) to the Idle Screen Logo field and click OK

Reload the phone

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