I can't say enough about how wonderful Dr. Harper's nursing staff is. Chelsea is organized & prompt. I truely feel that I can approach her with any concern. She has become a friend during this process. I believe my experience at Huntsville Reproductive Medicine has been so positive largely in part due to the nursing staff... The billing and front desk would be my only complaint. I have experienced unnecessary stress due to billing at this office. Every instance was a mistake made by the billing department. The front desk person is often unfriendly.

+ Read more

Age

28 - 29

Treated

2015 - 2016

Success with this Doc

?

Race

European

Income

$100K - $199K

Occupation

Nurse or HC Services

Order & Number of Docs Seen

1 Doc Seen

Treatment

4 IUI, 1 IVF

Diagnosis

Endometriosis, Other, Unexplained

10

Describe your experience with Huntsville Reproductive Medicine.

The billing and front desk would be my only complaint. I have experienced unnecessary stress due to billing at this office. Every instance was a mistake made by the billing department. The front desk person is often unfriendly.

During treatment, did you feel like you were treated like a number or a human?

I feel like a human, because I truely feel that they long for my husband and I to have a successful pregnancy just as we do. He conveys his concern for our wellbeing and is always happy to meet with us if we have concerns.

Describe your experience with your nurse.

I can't say enough about how wonderful Dr. Harper's nursing staff is. Chelsea is organized & prompt. I truely feel that I can approach her with any concern. She has become a friend during this process. I believe my experience at Huntsville Reproductive Medicine has been so positive largely in part due to the nursing staff.

How was your experience with Andrew Harper?

Dr. Harper is kind & quiet. He has been forthcoming about the obstacles at hand, but has always delivered the truth eloquently. I do not see Dr. Harper at every visit. I do not feel that it would be necessary to do so. Dr. Harper has always been willing to meet with my husband and I to discuss any change in treatment, medication, or concerns.

Describe the protocols Andrew Harper used in your cycles and their degree of success.

I began treament with oral Femera. After 3 failed cycles, we began IUI. The first IUI resulted in a chemical pregnancy and the 3 following resulted in 3 negative pregnancy tests. I had a exploratory lap after the 3rd failed IUI. Dr. Harper found mild endometriosis and confirmed a
unicornuate uterus. After the 4th failed IUI, we decided to began IVF. I have had 1 egg retrieval resulting in 7 eggs retrieved. 3 eggs survived. We transferred 1 embryo 5 days after the retrieval, which resulted in a chemical pregnancy. I have had 2 frozen transfers, both of which resulted in negative pregnancy tests.

Describe the costs associated with your care under Andrew Harper.

Our insurance only covers up until diagnosis. It does not cover any type of treatment. The IUI procedure cost was approximately $300, not including medication costs. We opted for a shared risk IVF program. We paid approximately $16,000, not including medication, for treatment over the next 3 years or 6 fresh cycles.

8

Doctor

Andrew Harper

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Huntsville Reproductive Medicine

Madison

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

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5

Age

29 - 30

Treated

2014 - 2015

Success with this Doc

No

Treatment

4 IUI

Diagnosis

Unexplained

5

Nursing staff [at Huntsville Reproductive Medicine] was amazing and honestly why we stayed as long as we did. I didn't love not knowing which of the 3 I would have. Felt the most comfortable with Chelsea and Jennifer....The nurses were great but Dr. Harper is very robotic and does not seem comfortable interacting with people....We did a total of 3 cycles and protocol was never adjusted whatsoever. Just kept plugging away and doing the same thing each time with the same negative result

+ Read more

Age

29 - 30

Treated

2014 - 2015

Success with this Doc

No

Race

European

Income

$100K - $199K

Occupation

—

Order & Number of Docs Seen

1st of 2 Docs

Treatment

4 IUI

Diagnosis

Unexplained

5

Describe your experience with Huntsville Reproductive Medicine.

The front office staff leaves something to be desired. During the course of one of our IUIs we literally had to reschedule my husband's collection 4 times. I finally informed them the last time they called to reschedule it that we would not be changing it again. The billing information is not very well conveyed to the patients so sometimes there are some surprises.

During treatment, did you feel like you were treated like a number or a human?

The nurses were great but Dr. Harper is very robotic and does not seem comfortable interacting with people.

Describe your experience with the nursing staff.

Nursing staff was amazing and honestly why we stayed as long as we did. I didn't love not knowing which of the 3 I would have. Felt the most comfortable with Chelsea and Jennifer.

What specific things went wrong at this clinic?

Lost appointments

Provided conflicting information

How was your experience with Andrew Harper?

I was very impressed with Dr. Harper at our initial visit. He very thoroughly explained our course of action and for the most part answered our questions. He did however dismiss a particular concern I had and essentially told us there was no way that was a problem for us. I only saw him 2 other times, once at my first scan appointment and again after a laparoscopy for maybe 30 seconds. He is very awkward and if you are looking for warm and fuzzy from your doctor go elsewhere. We did a total of 3 cycles and protocol was never adjusted whatsoever. Just kept plugging away and doing the same thing each time with the same negative result.

What one piece of advice would you give a prospective patient of Andrew Harper?

I believe Dr. Harper is a good doctor and if you're interested in IVF then he's your guy.

Describe the protocols Andrew Harper used in your cycles and their degree of success.

3 cycles with Letrazole days 3-7 and an ovidrel trigger 2 days before IUI. monitoring on CD 3 and 10 and then again later if not close on day 10. No other blood work or monitoring after IUI just call with period or positive test.

Describe the costs associated with your care under Andrew Harper.

No charge for office visits unless the doctor was present which was never. IUI was $300.

3

Doctor

Andrew Harper

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

5

Clinic

Huntsville Reproductive Medicine

Madison

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

7

Age

29

Treated

2016

Success with this Doc

?

Treatment

6 IUI

Diagnosis

Endometriosis

7

As a new patient [at Hunt Repro Med] I was shocked of how busy they were! Although the waiting room always seems full, they never keep you waiting too long. It is very easy to setup appointments and pay. The clinic is very well kept and clean...I have worked with many of the nurses (Chelsea, Joan, Jennifer and Brittany who draws the blood) and they are all amazing! They all make you feel like you are their only patient and so compassionate. Chelsea is my nurse and she is fantastic at explaining anything I don't understand. She is also very responsive, she always calls or emails me back quickly...

+ Read more

Age

29

Treated

2016

Success with this Doc

?

Race

European

Income

$100K - $199K

Occupation

Business Executive

Order & Number of Docs Seen

1 Doc Seen

Treatment

6 IUI

Diagnosis

Endometriosis

7

Describe your experience with Huntsville Reproductive Medicine.

As a new patient I was shocked of how busy they were! Although the waiting room always seems full, they never keep you waiting too long. It is very easy to setup appointments and pay. The clinic is very well kept and clean.

During treatment, did you feel like you were treated like a number or a human?

You mainly see the nurses who are all very personable and caring. However, whenever there seems to be something wrong Dr. Davenport always came in (he did 3 of my 6 IUIs). He also made time to sit down and talk with us whenever we asked. He also made the calls when the news wasn't good, he never made the nurses deliver bad news.

Describe your experience with your nurse.

I have worked with many of the nurses (Chelsea, Joan, Jennifer and Brittany who draws the blood) and they are all amazing! They all make you feel like you are their only patient and so compassionate. Chelsea is my nurse and she is fantastic at explaining anything I don't understand. She is also very responsive, she always calls or emails me back quickly.

How was your experience with Brett Davenport?

Dr. Davenport is very caring. He always asks how you are doing, and then says "ok, and how are you REALLY doing emotionally". He always explains things well, and does put it in simpler terms when I don't understand. My first IVF attempt did not go well, I only produced 4 eggs so we cancelled and just did an IUI. This round he changed my dosage and that is all, so time will tell if this adjustment works.

What one piece of advice would you give a prospective patient of Brett Davenport?

If you don't understand just ASK, he will find a way for you to understand. Also even though he is a doctor he doesn't know what your body feels, so if something feels off (i ovulated early on 3 cycles), call and tell your nurse, they will listen and adjust if needed.

Describe the protocols Brett Davenport used in your cycles and their degree of success.

I was 28, and my husband and I had been trying for 1 year. We had taken a "at home fertility" test, mine came back normal but my husband's did not (Dr. Davenport laughed at this, apparently at home test are NOT reliable for men at all). Turns out my husband it fine and I am the problem. He put be on 50mg of clomid and did my 1st IUI. We did 3 IUI's, then decided to do the laparoscopy to see if I had Endometriosis. He wasn't expecting that I would have it (even though I showed many of the signs), but I did....everywhere so he removed it. We then tried 3 more IUI's, and then opted for IVF. Since I always ovulated more than one egg with Clomid we went conservative with the dosage of Gonal-F (150units) and Menopur (75units), but that only produced 4 follicles so we opted to do an IUI instead.
I will start my next try at IVF next week, and they are starting me with 300 units of Gonal-F and 75 units of Menopur. We will see how this one turns out!

Describe the costs associated with your care under Brett Davenport.

I had Aetna PPO for all of my IUI's and the each costs $500 with the procedure and medicine. I talked to Dr. Davenport when I was changing insurances and he told me to look for one that covered injectable meds...best advice ever! For the IVF I had BCBS of Alabama Gold and it cost about $8000 for the procedure and I paid only $300 for my meds thanks to his advice. The injectables typically cost $4000.

7

Doctor

Brett Davenport

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

7

Clinic

Huntsville Reproductive Medicine

Madison

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

8

Age

35

Treated

2016

Success with this Doc

No

Treatment

4 IUI

Diagnosis

Endometriosis

8

Every Nurse at Dr. Harper's office is great. They show compassion and are very upbeat and positive. They get back with me in a timely manner and are very prompt. They are informative in person and over the phone...Each IUI cost me $295 out of pocket because my insurance covers NOTHING!! My IVF cost with meds and procedure $12K...They all are very helpful and do what they can to give you good information of what the Dr. had to say...

+ Read more

Age

35

Treated

2016

Success with this Doc

No

Race

Other

Income

$50K - $99K

Occupation

Teacher

Order & Number of Docs Seen

1 Doc Seen

Treatment

4 IUI

Diagnosis

Endometriosis

8

Describe your experience with Huntsville Reproductive Medicine.

They all are very helpful and do what they can to give you good information of what the Dr. had to say. I wish I would be able to talk personally with Dr. Harper myself instead of making an appt. To see him.

During treatment, did you feel like you were treated like a number or a human?

We have met with Dr. Harper 2x and he was thorough. Sometimes he talked above our heads though. The nursing staff is excellent and has always made me feel comfortable in an uncomfortable situation and with my last IUI Dr. Harper had left for the day but the 2 nurses that did the IUI had trouble finding my cervix and had to call Dr. Harper. He was an hour away but was helpful in helping them find it. It took longer than any of my other IUIs and caused a little bit of pain. Joan my nurse gave me 3 Tylenol and a glass of water before I left.

Describe your experience with your nurse.

Every Nurse at Dr. Harper's office is great. They show compassion and are very upbeat and positive. They get back with me in a timely manner and are very prompt. They are informative in person and over the phone.

How was your experience with Andrew Harper?

Dr. Harper is a very educated man but did kinda talk above our understanding. He did answer our questions but sometimes used technical terms that we were not familiar with. Before meeting Dr. Harper we meet with the Nurse practitioner, she was very kind and talked more on our level.

What one piece of advice would you give a prospective patient of Andrew Harper?

Be open to all possibilities. Have an understanding before you walk in there of what might happen and what will happen. Have your questions ready and prepared so you are not caught off guard by one of his answers or his questions.

Describe the protocols Andrew Harper used in your cycles and their degree of success.

He told us it was on my end because of the laparoscopy results from my gynecologist. We would do at least 3 IUIs and if they failed we would have a meeting with him to discuss IVF. We had our meeting after our 3rd IUI and discussed IVF. I'm a Type 1 diabetic so he said my A1c had to be at a certain number and my endocrinologist had to be the ultimate one to determine if my A1c was at a good level before he would do anything. My husband and I were the ones to decide to do the 4th IUI before we went on to IVF.

The nurses [at Hunt Repro Med] were all absolutely wonderful. Warm and caring, very responsive to messages and questions...Kind staff, very efficient, great at dealing with delicate parents-to-be...Bloodwork and ultrasounds were covered by insurance (subject to copay), I believe the price for the IUI was $350 or so. Does not include meds, which were covered by my insurance (with copay)...

+ Read more

Age

31 - 33

Treated

2014 - 2016

Success with this Doc

Yes

Race

European

Income

$100K - $199K

Occupation

—

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

1 IUI

Diagnosis

Diminished Ovarian Reserve, Other

10

Describe your experience with Huntsville Reproductive Medicine.

Kind staff, very efficient, great at dealing with delicate parents-to-be.

During treatment, did you feel like you were treated like a number or a human?

His staff is super warm, responsive and caring.

Describe your experience with your nurse.

The nurses were all absolutely wonderful. Warm and caring, very responsive to messages and questions.

How was your experience with Brett Davenport?

We first saw Dr. Davenport shortly after he joined Huntsville Repro Medicine. He was an excellent listener, very warm and very informative. He gave my husband a hug in the hallway when pregnancy was confirmed! He did some of the ultrasounds himself, and was always super approachable.

What one piece of advice would you give a prospective patient of Brett Davenport?

Call them now!! They want to see you on cycle day 3, so call before your next period for sure.

Describe the protocols Brett Davenport used in your cycles and their degree of success.

We'd done two rounds of unmonitored letrozole with my OB/GYN. We met with Dr. Davenport on CD3, and decided to go straight to IUI. I ovulate fine, but we did clomid to be able to control the timing. 1 round of clomid + 1 ovidrel injection to trigger ovulation. First IUI was successful.

Describe the costs associated with your care under Brett Davenport.

Bloodwork and ultrasounds were covered by insurance (subject to copay), I believe the price for the IUI was $350 or so. Does not include meds, which were covered by my insurance (with copay)

10

Doctor

Brett Davenport

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Huntsville Reproductive Medicine

Madison

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

30

Treated

2016

Success with this Doc

Yes

Treatment

5 IUI

Diagnosis

Male Factor, Unexplained

10

Lynne [a nurse at Huntsville Reproductive Medicine] is who I started with and she was awesome. Very patient and very communicative. Ive been with Joan the last few times and what a blessing she is!!! So sensitive and feels like such a friend through the whole thing!!!... Some front office staff are wonderful. Some are miserable at their job. I feel front office staff in a facility for fertility should have some compassion and patience.. Dr. Harper is wonderful on thr clinical side anf his nursing staff is incredible!!!

+ Read more

Age

30

Treated

2016

Success with this Doc

Yes

Race

Other

Income

$50K - $99K

Occupation

Sales Representative

Order & Number of Docs Seen

1 Doc Seen

Treatment

5 IUI

Diagnosis

Male Factor, Unexplained

10

Describe your experience with Huntsville Reproductive Medicine.

Some front office staff are wonderful. Some are miserable at their job. I feel front office staff in a facility for fertility should have some compassion and patience.. Dr. Harper is wonderful on thr clinical side anf his nursing staff is incredible!!!

During treatment, did you feel like you were treated like a number or a human?

He explained everything thoroughly and was sympathetic to my plight.

Describe your experience with your nurse.

Lynne is who I started with and she was awesome. Very patient and very communicative. Ive been with Joan the last few times and what a blessing she is!!! So sensitive and feels like such a friend through the whole thing!!!

How was your experience with Andrew Harper?

Dr. Harper explains all things very clinically but is very open to the questions that we had. I did have to ask for further explanation from his nursing staff in a way that broke it down step by step but he is very good.

What one piece of advice would you give a prospective patient of Andrew Harper?

Be patient. Lets face it the nurses are the one who handle all medical care during any type of medical visit. They always say the nurses wont kill you thats the doctor's job. So while Dr. Harper may be in on it the nurses are thr hands on ones who are gonna knock you up.

Describe the protocols Andrew Harper used in your cycles and their degree of success.

3 months of Clomid. 3 months of letrazole. Ovidrel shots until I began to ovulate on my own!! 6 you procedures.

I called [Hunstville Reproductive Medicine] after dr. Davenport left and the new dr. Harper took over asking about a different weight loss program bc the one I was on wasn't working anymore. I never heard back from anyone.... The nursing staff was absolutely amazing. They're the only reason I stayed so long.... The only time I really had to pay was when I saw him which didn't happen often

+ Read more

Age

23

Treated

2016

Success with this Doc

No

Race

—

Income

$0 - $49K

Occupation

—

Order & Number of Docs Seen

1st of 2 Docs

Treatment

6 Fertility Medications

Diagnosis

PCOS, Other

5

During treatment, did you feel like you were treated like a number or a human?

He seemed to think that everything that's going on with me is because I'm fat. I did the weight loss stuff lost 56 pounds and yet he still thought I needed to lose more. The doctor I'm seeing now says I shouldn't have any issues because of weight. He's seen too many people 3x my size that were pregnant.

Describe your experience with your nurse.

The nursing staff was absolutely amazing. They're the only reason I stayed so long.

What specific things went wrong at this clinic?

Failed to call with results

Provided conflicting information

How was your experience with Brett Davenport?

I didn't really care for him. He acted like everything was my weight. I know I'm over weight but when you only see the dr. Like 3 times in a year and a few months him telling you you're over weight every time kinda upsets me.

What one piece of advice would you give a prospective patient of Brett Davenport?

Make sure you aren't fat when you see him. He'll think that's the problem for everything.

Describe the costs associated with your care under Brett Davenport.

The only time I really had to pay was when I saw him which didn't happen often

3

Doctor

Brett Davenport

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

5

Clinic

Huntsville Reproductive Medicine

Madison

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

—

Treated

—

Success with this Doc

?

Treatment

2 IUI

Diagnosis

Tubal Blockage, Unexplained

10

It [Hunt Reproductive Medicine] is very easy to find. It's very clean and well maintained. Their equipment is new and we'll kept...[Nurse] Chelsea has seen me through every step of the process. She brought me into the office for a very detailed injectables training session. She is friendly and comforting....The dr [Dr. Harper] and staff are very accessible. They answer all questions. Very friendly and knowledgeable....Iui is $295. IVF is $7995...

+ Read more

Age

—

Treated

—

Success with this Doc

?

Race

European, Native American

Income

$100K - $199K

Occupation

Operations

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

2 IUI

Diagnosis

Tubal Blockage, Unexplained

10

Describe your experience with Huntsville Reproductive Medicine.

It is very easy to find. It's very clean and well maintained. Their equipment is new and we'll kept.

During treatment, did you feel like you were treated like a number or a human?

The dr and staff are very accessible. They answer all questions. Very friendly and knowledgeable.

Describe your experience with your nurse.

Chelsea has seen me through every step of the process. She brought me into the office for a very detailed injectables training session. She is friendly and comforting.

How was your experience with Andrew Harper?

Dr. Harper seems extremely knowledgeable about his field of medicine. He took me as a patient when my other dr left the clinic. The durst time I meet dr. Harper, he knew everything about my situation. He had studied my chart well. I am confident in him at this point.

What one piece of advice would you give a prospective patient of Andrew Harper?

Be patient. He stumbles over his words sometimes. It just seems that he has so much that he wants to share with you, that it takes a while to get to the point

Describe the protocols Andrew Harper used in your cycles and their degree of success.

Dr. Harper took over my case in the middle of my last cycle. He performed my 2nd IUI. Now we are getting ready for our 1st IVF.he has prescribed 225 units of gonal-f, 75 units of menopur and 81mg baby aspirin to start with. I will be adding cetrotide into the mix eventually.

Describe the costs associated with your care under Andrew Harper.

Iui is $295. IVF is $7995

9

Doctor

Andrew Harper

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Huntsville Reproductive Medicine

Madison

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

7

Age

35

Treated

2016

Success with this Doc

No

Treatment

1 IUI

Diagnosis

—

7

The nurses [at Hunt Repro Med] are very kind and helpful but I have only seen the doctor once. So to me I feel like more of a number because he won't tell me what's going on just the nurses...They are wonderful and understanding. They learn your name and make conversation with you so you don't feel uncomfortable

+ Read more

Age

35

Treated

2016

Success with this Doc

No

Race

Other

Income

—

Occupation

Teacher

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

1 IUI

Diagnosis

—

7

During treatment, did you feel like you were treated like a number or a human?

The nurses are very kind and helpful but I have only seen the doctor once. So to me I feel like more of a number because he won't tell me what's going on just the nurses

Describe your experience with the nursing staff.

They are wonderful and understanding. They learn your name and make conversation with you so you don't feel uncomfortable

How was your experience with Andrew Harper?

I saw him the very first day I had an appointment. I was more comfortable with the nurse practitioner than I was with him. I actually know more about her than I do him. She did my IUI not him.

What one piece of advice would you give a prospective patient of Andrew Harper?

Ask more questions and know what your options are before going into the appointment because you will never seen him, just the nurses