The 2018 Independent Agent Study: Agents speak out on carrier relationships, challenges and their future plans

February 9, 2018

The National Association of Professional Insurance Agents (PIA) has released a study to take the pulse of independent Property & Casualty insurance agents throughout the U.S. The study provides insight into the demographics, books of business, challenges and carrier ratings.

Some key finding include to compare to your agency:45% of respondents, most of them principals or owners, said they planned to retire in the next nine years. Is a talent gap a concern for your agency?

About 24% said their insurance carrier relationships were improving; 19% said their relationships had declined. Are you happy with your carrier relationships?

Although 56% have smartphones, only 41% said they can provide quotes to prospects while out in the field. Can your agents quote remotely?

More study results will be released soon. Check out the video for an overview of the results.