Feedback

We welcome all types of feedback about your experiences with Latrobe Lifeskills.

Feedback may include:

Compliments: These are things that you think we’re doing well or may be recognition of a person you work with. By telling us what you like, we can aim to continue to do these things and provide feedback to staff.

Suggestions: Your ideas on how we can improve things or do things better can help us to improve our services and ensure they meet your needs and wants.

Complaints: We want to know when you’re not happy about an experience you’ve had with Lifeskills. A complaint can be about a person, a service or something you have experienced. We will respond to any complaints received within three working days.

Compliments

Like anyone, we love to hear when we've done a good job. Let us know if we've got something right!