Tuesday, February 18, 2014

One of our two fiber providers had a widespread outage--"most of Vermont"--between approximately 9:10 and 10:08am this morning. We were unable to shift all of our users over to our other provider by the time of restoral, so some users would probably have suffered almost nearly an hour without service. We are in the process of configuring the network so that all customers will automatically and nearly seamlessly move to the remaining upstream provider before this kind of rare event is likely to recur.