Cloud Help Desk

Track your users’ IT requests for free, with only the features you need.

What is help desk software?

Help desk software provides IT a way to track requests from their users. Instead of having to keep track of these requests through email or an Excel spreadsheet, the software tracks the requests in the form of tickets and provides a single location to store them with features that help IT Pros answer and resolve them quickly.

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Help Desk (Self-Hosted)

Manage your users’ IT needs with help desk software that’s easy to setup and use.

Is the cloud not an option for you?

How is Spiceworks cloud help desk different than other help desks?

Made for IT

You need a help desk that is designed especially for IT pros and helping them manage users, easily track tickets,
and run their business. Nix the clutter of features you don’t need and pare your work down to one app. No hassle,
no sweat, no headaches. Ticket closed.

Easy and fast to setup

No sense wasting a bunch of time learning how to use your help desk app. Is this your first ticketing system? No
problem — you’ll be set up in minutes and tackling issues in no time. Using another help desk? This one is much easier to setup and use.

Free forever

All of the help desk features are free and don’t ever turn off.

Supported by millions of IT pros

Millions of IT pros visit the Spiceworks Community to share tips and hard-won lessons learned. View Community
Knowledge Base articles right from the app to share with your users. The more you know...