Subscriber Feedback

Library Maintenance Agreements are making life easier for more and more of our customers. Isn't it time to sign up?

Predictability

"... we haven't had to worry about the unpredictability of pricing/spending."

"We have had an LMA since 2005 and have been very satisfied with our experience. The sales representatives have been a great help both during and after the LMA was signed."

"Since signing our LMA we haven't had to worry about the unpredictability of pricing/spending. For instance, shortly after our LMA was signed, we received a new Witkin edition, which was covered by the LMA, therefore, we did not need to worry about how the price changes might affect our budget."

"Our LMA has continued to provide us with ongoing savings."

"Additionally, our LMA has made the payment process easier. We don't have to spend nearly the time trying to get an invoice processed because we know how much the bill is going to be every month. The LMA saves us the hassle and streamlines our invoices. We automatically know we are going to pay the entire amount every month because it is budgeted through the LMA."

Larry Meyer – DirectorSan Bernardino County Law Library

Convenience

"... I can say goodbye to a month's worth of reconciling."

"In the past it has taken me the whole month to reconcile all of my library's subscriptions with our bill. But since signing our LMA, I can say goodbye to a month's worth of reconciling. The LMA has given me a much better handle on all of my subscriptions."

"This program has vastly improved my budgeting process - it is quick and easy - I only need to factor in my increase and I am done."

Megan Von Behren – Library ManagerFRIED FRANK HARRIS SHRIVER ET AL

Flexibility

"We have realized significant savings ..."

"We have had an LMA agreement in place since 2006 and it has worked well for us. We do take full advantage of the annual swap-out feature to fine-tune our list every twelve months. We have realized significant savings and have found that we are able to put a sizable portion of our print titles under an LMA agreement and still remain flexible enough to address practice group needs in a changing legal landscape."

Jeannette Tracy – Director of Library ServicesFoley Hoag LLP

Savings

"... anything that provides smaller than average increases and predictability is very welcome."

"[The LMA] has provided a smaller increase in price than the industry average for a large portion of our collections. It has also helped with budgeting since price increases are known in advance. Since budgeting is a major portion of my duties, anything that provides smaller than average increases and predictability is very welcome."

Ohio Academic Law Library Director

Satisfaction

"We can't afford not to have an LMA."

"The LMA lets us control our content and predict costs. Although some may say that they don't know what their budgets will be in subsequent years, the LMA lets us lock in the price for three years – at a discount. We can't afford not to have an LMA."

James Heller – Professor of Law and DirectorWilliam & Mary Law Library