In this third part of a three-part series, we discuss assigning end-to-end ownership: the second step of fixing a broken order-to-cash process with a complicated combination of legacy billing... Read more

Improving cross-functional processes like Order to Cash (O2C) isn’t just about squeezing out costs or freeing up the time of finance or procurement professionals. Poorly run processes can damage... Read more

What performance metrics are the top AR departments achieving? How are they getting those enviable results? And most important, how can other AR managers attain the same best-practice-level performance?... Read more

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