Field Notice: MeetingPlace Server - Meeting Not Started at the Early Meeting Start Time When Scheduled via MeetingPlace Web

May 18, 2004

Products Affected

Product

Comments

Cisco MeetingPlace Server (PCI)

Versions: 4.3.0 - 4.3.1

Problem Description

Meeting does not start at the "Early meeting start" time when it was scheduled using Cisco MeetingPlace Web. Users will not be able to attend the meeting until 5 minutes later. For example, if the "Early meeting start" is set to 15 minutes, and the meeting was scheduled to starts at 10:00am, then, if conference ports are available, a user should be able to attend the meeting at 9:45. With this problem, the user could not attend until 9:50 AM.

Problem Symptoms

Users will not be able to attend a meeting as early as specified by the "Early meeting start" time.

Workaround/Solution

WORKAROUND:

Increase the "Early Meeting start" time by 5 minutes.

SOLUTION:

A ConfSchd and cs-db(Network System only) hot fix is available in 4.3.1e. Contact the Cisco MeetingPlace Technical Assistance Center to apply this hot fix.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: