We are building a character in 3ds max, and we are applying our main Rig. The problem arises when we try to use our character un Mocap Studio.

As you can see in the image, only one "bone" is visible, Be_Pelvis, and the others just dont appear, and we do not know what to do. I have also uploaded an image of the 3ds max rig and how it is done, if you just see what could be failing.

Another user had similar problem with mysterious disappearance of joints in a model exported from another software package (Houdini) and it was caused by root joint exported as a locator rather then a joint.

Maybe you had a similar problem here. There should be a way to tell 3DMAX to export all joints as joints. Also, make sure the relevant joints are not hidden.

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