Both Katalon Studio (KS) and Katalon Studio Enterprise (KSE) are two offerings of the Katalon Studio software. KS is the free offering for basic and individual use. KSE is the paid license for teams and professionals to implement on scalable projects. For more details, refer to our brochure.

How many Katalon Studio Enterprise licenses should I acquire for my team?

In a basic scenario, the number of subscribed licenses should be equal to the number of automation engineers in your team. A Katalon Studio Enterprise subscription requires internet connection for activation and validation.

One license is exclusively assigned to one single user.

One license can be activated and used on one machine at a time.

You may transfer a Katalon Studio Enterprise license to a new Katalon account.

For scaling teams with dynamic usage, we recommend you subscribe to Katalon Studio Enterprise floating licenses to reduce the management cost and best optimize your workflow. Each floating license is assigned to one parallel execution session and shared across multiple accounts — maximum of 3 accounts at a time.

How do I use Katalon Studio Enterprise in an offline environment?

Only annual licenses of Katalon Studio Enterprise can be converted to offline licenses. Once converted, the license can no longer be revoked or transferred to a different machine. The offline license will expire in two (2) months or at the end of the subscription term, if that happens earlier.

Does a Katalon Studio Enterprise license include a Katalon TestOps license?

A Katalon Studio Enterprise license only includes features, functionalities, and services that belong to the Katalon Studio Enterprise version and does not include a license for Katalon TestOps. However, you can try the beta version of Katalon TestOps for free until its official release, which will be announced in the future.

Katalon Runtime Engine is a test execution add-on of Katalon Studio that is used for executing tests via the console mode and/or command line interface (CLI). You can use the Runtime Engine in scenarios such as scheduling tests, integrating tests with CI/CD systems, or bundling tests with virtual containers.

Node-locked license: one license is tied to one specific machine. This license applies for physical or virtual machines with fixed hardware specifications in each execution session.

DevOps license: one license is tied to one parallel execution session. This license applies for Docker or Azure DevOps platforms.

Floating licenses: one license is assigned to one parallel execution session. This license applies to all types of execution environments, and can be shared across multiple accounts/machines.

For node-locked licenses: The number of node-locked licenses to acquire is the higher amount between the number of machines and the number of maximum parallel sessions that you plan to execute. For example:

If you have 1 machine and want to run 3 parallel sessions on the same machine, you’ll need 3 licenses.

If you have 5 machines and want to run 1 execution session per machine at a time, you’ll need 5 node-locked licenses.

For DevOps/Floating licenses: The number of DevOps licenses is equal to the maximum number of parallel execution sessions at a time in Docker or Azure DevOps.

How do I use Runtime Engine in an offline environment?

Only annual and node-locked licenses can be converted to offline licenses. Once converted, the license can no longer be revoked or transferred to a different machine. These licenses will expire in two (2) months or at the end of the subscription term, if that happens earlier. Offline floating licenses are available upon a minimum purchase of Runtime Engine licenses and require a licensing server to locally deploy. For more details, Contact Sales.

License Subscription and Management

How do I subscribe to a Katalon Studio Enterprise or Runtime Engine license?

You can subscribe to Katalon Studio Enterprise and Katalon Runtime Engine licenses online using a credit card. A Katalon license is associated with an Organization for license management and allocation.

Note: You must log in as the owner of the organization before subscribing to any Katalon product license.

3. Select the desired Organization or Create an Organization if you don’t have one yet

4. Select your desired subscription and term (monthly or yearly)

5. Make payment

6. Invite/add your users to the subscription

Can I subscribe to Katalon license via Purchase Order (PO)?

Yes. Please note that PO payment is only available for annual subscriptions with a minimum purchase of 10 licenses.

How do I manage my Katalon licenses?

You may access your Katalon TestOps account for license and member management. In your Profile, you may invite members, distribute licenses, and manage general accounts. For more details, see our how-to guide

How do I assign a license to a team member?

Before assigning a license, the organization administrator must add the team member(s) to the organization in the Katalon TestOps account.

Once added, the administrator can assign a Katalon license to any team member, or withdraw a license if no longer needed.

Support

What is the level of support for Katalon Studio Enterprise and Runtime Engine?

Katalon Studio Enterprise and Runtime Engine licenses include basic helpdesk support for error reports, feature suggestions, and license inquiries. For more details, refer to the Support Policy or visit Help Center for ticket submission.

Cancellation and Renewal

What are Katalon cancellation and refund policies?

You can cancel your subscription at any time. This action will turn-off auto-renewal of your subscription on the next billing date.
After the cancelation, the subscription remains active until its next billing date. On that date, its status becomes terminated. Learn more

How does the license renewal process work?

Both annual and monthly subscriptions will be automatically renewed. If you do not wish to renew your license, please inform us at least seven (7) business days prior to your renewal date to avoid recurring charges.

For annual subscriptions, you will receive a notification email 30 days prior to the renewal date.