If you have any questions, please don’t hesitate to email us or call us 203-810-4378. Here's some general info about ordering:

Fresh baked custom orders to be picked up or hand delivered a $20 minimum order is required. There is no minimum for shipping.

Lead Time

We bake to order and request at least 48 hours notice for cupcakes and at least one week for cakes. (Theme cakes may require a little more time.) For large orders, we require a 2-5 day lead time. When ordering over the holidays, please allow an extra 1-2 days lead time. Rush orders are reviewed on a case by case basis, and incur additional fees.

Online Order Confirmation

Once we receive your order, we will review it and email you with any questions and to get your credit card number. We will send you a confirmation email once we've processed your credit card. You can always contact us if you have questions. We love to hear from you!

Payment Options

For Shipping: We accept all major credits cards: Visa, Mastercard, America Express and Discover. We charge an additional 3% credit card processing fee.

For Hand Delivery & Bakery Pickup: We accept cash, checks or credit cards. (We charge an additional 3% credit card processing fee.) We ask that when you place your order you give us a credit card number to process your order (We won't charge your card unless you ask us.)

Refund Policy

Refunds are reviewed and determined on a case by case basis. Refunds are not given for loss due to incorrect addresses, acts of nature or delay in shipment. Damage must be reported immeditately – please take photos! The shipping companies are much more likely to help us out of we provide them with pictures.