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I really enjoyed my stay here. It's my choice hotel when I'm in the area. The staff is superb and the stay was everything I was expecting it to be. I really enjoyed the amenities. You definitely will not be disappointed staying here. Highly recommended.

Just came back from a girl's weekend out - we stay here every year and keep returning because we have such an excellent experience. The hotel is nicely appointed and well run, but what truly sets it apart is the customer service - It is superb in every way. Special mentions to Danny and Kiana who took care of us...

We have stayed here a few times and have always been impressed with everyone who works there. They greet everyone and are very helpful. The hotel is located directly across the street from the South Park mall, which is very convenient for restaurants and shopping.
There seems to be ample parking, and it is free if you self park. The...

Queen's Ballroom honored via 'Surprise' 60th to a dear HS friend from Michigan. (Guest here already, for the holiday) The staff was supberb..the party went off like clock work! The menu her hubby chose was melt in your mouth Prime Rib. Delicious!! That's tricky with a large group. Approx 40. I Complemented the Chef!!! The entire event was just great....

Stayed at the Marriott Renaissance over the Thanksgiving holiday. Let me just say the hotel was great. Awesome; trendy spot. The rooms were spacious with Aveda bath products. The hotel staff was very prompt and courteous. We were given a tour of the hotel upon check-in. The gym was top rate. There is an indoor poll, which is well maintained....

A very comfortable room with the best hand cream. Close to shopping and resturants Friendly staff who take the time to demonstrate the silly spinning chairs in the lobby. I rebooked this hotel for my next trip.

The hotel is as expected. Nice. The staff was attentive and friendly. Who does not enjoy a friendly smile accompanied by a cool handshake and fist bump (Danny at the door). I did not eat at any of the restaurants, but did have some of the treats they set out. Amazing little apple pie tarts.

At the front desk you will find couple of girls that most likely don't want to be there and work. Unfriendly, talking down to you like they own the hotel even having an attitude (ex: Alex). Manager (Jason) - same as the stuff. Spend some money and train your employees property.

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GMRHR, Social Media and Event Activator at Renaissance Charlotte SouthPark Hotel, responded to this review

Dear Guest,
We would like to sincerely apologize for your experience during check-in. It is always our goal to ensure that we are providing each guest with care and respect with every interaction but it seems we fell short. We value you bringing this review to our attention and will share it with our managers to ensure we are properly...

I am in Charlotte about ten times a year and frequently stay at the other Renaissance Hotel. This Renaissance is amazing, not a typical Renaissance. Convenient location, very friendly staff.
Hot Breakfast items at the buffet could be warmer.

We expected luxury and comfort during our family visit to Charlotte November 5-6, 2016, at the Renaissance. And we experienced not just the luxury, but the welcoming, genuinely friendly attitudes of the staff were "over the top." We were met at the front door by Danny Miller, whom we quickly began to refer to as "Mr. Personality." Then on Sunday...

Amenities

Highlights

Pool

Free Parking

Restaurant

Room Service

Bar/Lounge

Free High Speed Internet ( WiFi )

Fitness Centre with Gym / Workout Room

GreenPartner
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Green Partners meet the programme's minimum requirements for environmental activities, but have not yet qualified for a Green Leader badge. The set of requirements include having a towel and linen re-use programme, using energy-efficient light bulbs, tracking energy usage, recycling, and educating staff and guests on green practices.

About the property

Wheelchair Access

Non-Smoking Hotel

Things to do

Pool

Restaurant

Bar/Lounge

Fitness Centre with Gym / Workout Room

Room types

Suites

Family Rooms

Non-Smoking Rooms

Internet

Paid Wifi

Free Internet

Free High Speed Internet ( WiFi )

Paid Internet

Services

Free Parking

Business Centre with Internet Access

Room Service

Dry Cleaning

Meeting Rooms

Concierge

Banquet Room

Conference Facilities

Laundry Service

Multilingual Staff

Self-Serve Laundry

Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209-4627

Region:United States > North Carolina > Charlotte> Barclay Downs

Price Range:
€127 - €288 (Based on Average Rates for a Standard Room)

Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*

Number of rooms: 264

Reservation Options:

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Also Known As:

Renaissance Charlotte

Charlotte Renaissance

Hotel Style:

#2 Business Hotel in Charlotte

#5 Romantic Hotel in Charlotte

#6 Family Hotel in Charlotte

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