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Servie Policy / Warranty

HUMAX thanks you for your recent HUMAX product purchase.
For your benefit, we recommend that you record your serial number, found on the product, and other purchase information on the card and keep it with your personal records, along with proof of purchase.
This information will allow us to better serve your needs.

WARRANTY CONDITIONS

Keep the Certificate together with the original invoice or receipt in a safe place and show them to the retailer or place of purchase whenever a warranty repair is necessary.

HUMAX CONSUMER WARRANTY

HUMAX warrants this product to be free of defects in materials and workmanship, subject to the conditions set forth overleaf.

CONDITIONS

In the event that this product fails to function properly during the warranty period, the retailer or distributor will make this product capable of operating for the purpose of which it was designed, without charging for labour and parts.

This warranty will be honoured only if the Warranty Certificate has been duly completed by the purchaser and is presented to the retailer with the original invoice or receipt.

This warranty does not cover shipping or transportation charges from you to us.

The obligations of the distributor are limited to the repair of defect parts.
Costs and risks of transport to the retailer as well as removal and installation of the product, and any other costs directly or indirectly related to its repair, are not covered by the warranty.

All warranty repairs performed by non-authorized repair shops will not be reimbursed and if such repairs damage this product such damage will not be covered by this warranty.

This warranty is not applicable in cases other than defects in materials or workmanship and, in particular, does not cover:
a) periodic check-ups, adjustments, maintenance or conversions as well as replacement of parts due to normal wear and tear;
b) damage caused by accidents, negligence, modifications, use of non-HUMAX parts, improper use, installation or package;
c) damage caused by lightning, water, fire, acts of war, public disturbances, incorrect mains voltages, incorrect ventilation or any other cause beyond the control of the distributor;
d) products where the label bearing the serial number has been removed, defaced or is illegible.

This warranty is offered to any person who has legally obtained possession of this product within the warranty period.

HUMAX's maximum liability shall not exceed the actual purchase price paid by you for the product. In no event shall HUMAX be liable for special, incidental, consequential or indirect damages.