training

A common sight in training rooms across the lands is the passive objector. This lone creature does not disrupt the session but slowly draws the life and positivity out of the room like a Dementor from Harry Potter. The reasons for objecting can be varied but usually revolve around having been made to do something they don’t want to do. In many cases you find that the objector is either an older or younger member of the team. An older…

You might be surprised to know that 16% of adults in England are classed as ‘functionally illiterate’. This means they have a level of English that is the same or below that of an eleven year old. These adults will struggle to access many jobs and therefore may not be able to reach their full potential. Most of these 5.2 million people will be trying to keep their level of English a secret feeling ashamed of their ability. These…

“The needs of the many outweigh the needs of the few. Or the one.” Any Star Trek fans out there will recognise the quote above but you might be wondering what Mr Spock has got to do with learning. I was thinking about the quote in relation to the difficulty of meeting the needs of each person when teaching or training in a group situation. The majority of training or teaching will be geared towards the needs of…

Being assertive Who is it aimed at? Any employees who would like to improve their confidence in being assertive in the workplace. This would be suitable for those who need more confidence in working with customers or clients or when interacting with other staff. It would be a good first step for those looking to progress to a role with more responsibilities. Sometimes new employees can benefit from this type of course to help them integrate in the company. It…