Return any new and unused part to us within 30 days from the shipment date and we'll refund the purchase price, less any restocking fee and excluding shipping charges. All merchandise return requests must have prior approval and be phoned into our customer service department at 512-243-6500. All merchandise returns must have an authorization form attached when returning merchandise for credit. Customers are responsible for shipping charges on all merchandise returns for credit. Merchandise credits are issued to the customer after the manufacturer has received the returned merchandise and issued credit to COWBOY CHROME SHOP. Used or incomplete merchandise cannot be accepted, since we only sell new merchandise. Merchandise may be subject to restocking fees up to 20%, depending on its condition and/or the return policies of the specific part's manufacturer. Please keep all boxes, warranties and owner's manuals when you receive them. They are very important in the event merchandise is damaged, becomes defective or needs to be returned. No returns will be accepted on painted, modified, "Custom" or "Special" items. Please pre-fit these items before painting. Electrical items are limited to a 15 day return period.

Sales Tax

We collect 8.25% sales tax for all orders with a billing address in TX

Methods of Payment

Visa, MasterCard, American Express, and Discover

Typographical Errors

All prices are subject to change without prior notice. However, we will notify you of a price change before shipping. Please note that COWBOY CHROME SHOP cannot be responsible for typographical or other errors, and reserves the right to cancel any orders resulting from such errors.

Products in our Catalog

We have a wide variety of products available. Not everything we carry is listed in our on-line catalog or our printed catalogs. In addition, most items listed in our catalogs (both on-line and print) are available for other makes and models. If you need something we do not show in our catalogs, we will get it for you, just call us at 877-9STACKS

E-Mail and Mailing List Privacy

COWBOY CHROME SHOP is committed to the security and protection of your privacy and sensitive information. We use the data and information we collect to process your order efficiently and to provide you relevant information to your interests and needs.
The use of your email address is strictly for internal business use only. COWBOY CHROME SHOP does not share, rent or sell your email address to any outside companies or organizations. COWBOY CHROME SHOP may, on occasion, use your email address to contact you about your order if we have any questions and if we cannot first reach you by telephone. You may also receive a monthly email newsletter with pricing and product updates from COWBOY CHROME SHOP , which you may discontinue at any time by clicking on the appropriate link at the bottom of the email.

If you supply us with your telephone number, we will only use it if we need to ask you a question about your order. COWBOY CHROME SHOP is not in the business of outside sales (telemarketing) and will never contact you via telephone regarding sales promotions. We will never share, rent or sell your telephone number to any other company or organization.