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Terms and conditions

Cytecare will not be responsible for any medical consequences arising out of the medical information and content shared on our site. The content at Cytecare is purely for educational purpose and readers are requested to check with their doctors and medical advisers before they undergo any such procedure.

When you access or use the Site, you agree to be bound by all of the terms and conditions which are intended to be fully effective and binding upon the Provider and User. The Provider may modify this Agreement at any time and such modifications shall be effective immediately upon posting the modified Agreement. You agree to review the Agreement periodically to be aware of such modifications and you accessing or using the Site constitutes your acceptance of the Agreement as it appears at the time of your access or use.

YOU UNDERSTAND AND AGREE THAT USE OF THIS SERVICE IS ENTIRELY AT YOUR OWN RISK AND THAT IN NO EVENT SHALL THE PROVIDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ANY OTHER MONETARY OR OTHER DAMAGES, FEES, FINES, PENALTIES, OR LIABILITIES ARISING OUT OF OR RELATING IN ANY WAY TO THIS SITE, OR SITES ACCESSED THROUGH THIS SITE, AND/OR CONTENT OR INFORMATION PROVIDED HEREIN.

A USER'S SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING THE SITE.

Privacy Policy

This privacy policy (“Policy”) describes how Cytecare Hospitals Pvt. Ltd., and its subsidiaries or associated companies (“Company”) collect, use and share personal information of users of this website, www.cytecare.com (the “Website”) or of this application, Cytecare (the “Application”). Please read the terms of this policy carefully before using the Website/Application or accessing any information, content or services through the Website/Application. This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements. Your use of the Website/Application or the services provided by the Website/Application shall signify your acceptance of the terms of use [ posted separately] and this privacy policy and your agreement to be bound by the same.

If you do not agree with the terms of this Policy or the terms of use, please do not use this Website/Application or the avail the services provided by this Website/Application.

1.0 WHAT WE COLLECT

We receive information that you choose to share whilst registering with the Website/Application.

We also receive information about you whenever you interact with our Website/Application, such as when you send or receive a message, provide us with information relating to your health . When you post any information on the Website/Application, you give us your complete consent to track your information which Cytecare deems necessary based on the information you provide us. This may include your IP address and other information about things like your internet service, location, type (including identifiers) of browser you use, or the pages you visit.

We may also receive data whenever you visit a third party link through our Website/Application or through cookies, this may include the date and time you visit the website/application; the web address, or URL, you are on; technical information about the IP address, browser and the operation system you use; and, if you logged into www.Cytecare.com, your user ID.

1.2 Information We Get from Others. We may receive information about you from other sources and such information may be added to our Website/Application from time to time. Such information may include your behavior towards various content posted on our Website/Application from other sources.

1.3 Information Automatically Collected. We automatically log information about you and the system/device you use to log on. For example, when visiting our Website/Application, we log Internet protocol (IP) address, and information about your use of and actions on our Website/Application.

1.4 Cookies. We may also log information using "cookies." Cookies are small data files stored on your hard drive by a website. Cookies help us make our Website/Application and your visit better. We use cookies to see which parts of our Website/Application people use and like and to count visits to our Website/Application.

2.0 USE OF PERSONAL INFORMATION

We may use the information we receive about you in connection with the Service we provide to you and such personal information is usually used as follows:

We study your usage pattern and by granting us the permission/consent as of date, you allow us to provide you with informative features and services we develop in future that use the information we receive about you in new ways.

We store the data for as long as it is necessary to provide products and services to you and others, including those described above, typically, information associated with your account will be kept until your account is deleted and as long as it is required by law.

Usage by Children

We don't knowingly collect, maintain or sell products or Services to people under age 18 or use personal information from our Website/Application about children under age 18. We will not be responsible if any underage person has registered themselves or provided or accessed any information.

3.0 SHARING OF PERSONAL INFORMATION

We may share personal information at our sole discretion without notice to you, when we do a business deal ,or involving the sale or transfer of all or part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding or if so required by law or for your protection and safety purposes to protect the rights and property of CYTECARE HOSPITALS PVT. LTD, our officers, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use. with those who need it to do work for us including but not limited to qualified specialists to improve your user experience of the service.

We may make some content, products and services available through the Website through co-operative relationships with third party providers. We may share with such partner any information that you provide, or that is collected, in the course of visiting any pages that are made available in co-operation with our partner.

We may at our discretion, release account and other personal information when we believe release is appropriate to comply with the law and/or a judicial proceeding, court order or legal process served on Cytecare ; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Cytecare , our Website/Application users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

The information provided by you may be shared by us with any third party for record keeping purposes, internal procedures or for any other purposes and by using this Website/Application you expressly consent to such sharing of the information.

4.0 INFORMATION CHOICES AND CHANGES

4.1 Our marketing emails tells you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you

4.2 You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

4.3 You can usually remove and reject cookies from our Website with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

5.0 SECURITY OF YOUR PERSONAL INFORMATION.

5.1 While we endeavour to protect your personal information, you acknowledge that no company can fully prevent security risks

5.2 While we endeavour to take all the necessary and reasonable steps to ensure that the Website/Application is free from known viruses, spywares, cancel bots, Trojans, time bombs, we do not under any circumstances represent that the Website/Application is free from the same.

5.3 Where we have given you (or where you have chosen) a password that enables you to access all or certain parts of our Website//Application, you are responsible for keeping this password confidential. We require you not to share passwords with anyone.

6.0 FINANCIAL TRANSACTIONS

If you have chosen to use credit cards for any financial transactions with us, you may note that we use 3rd party secure payment gateway provided by “PayU” and your credit card details are ‘not stored’ with Cytecare, but the given information is securely stored and encrypted with Visa/MasterCard. Smart Cookies.

7.0 ADDRESS FOR PRIVACY QUESTIONS

Should you have questions about this Privacy Policy or Cytecare’s information collection, use and disclosure practices, you may contact, the Data Protection Officer appointed by Cytecare in accordance with the provisions of PDPA. We will use reasonable efforts to respond promptly to any requests, questions or concerns, which you may have regarding our use of your personal information. If you have any grievance with respect to our use of your information, you may communicate such grievance to the Data Protection Officer:

Name: Mr. Amit Sharma

Cytecare Hospitals Private Limited,

Venkatala, Near Bagalur Cross,

Yelahanka, Bengaluru , India - 560 064

Phone: 080-2217 6767 (Ask to be connected to Mr. Amit Sharma)

Email: info@cytecare.com

8.0 CHANGES TO THIS PRIVACY POLICY

We may change this privacy policy. If we make any changes, we will update the Amendment Log with the same. It is solely your responsibility to keep yourself updated on the same.

Terms of Use

By accessing our websites and using our services, you agree to this Privacy Policy and to be bound by our Terms of Use.

Once collected, we may use your personal information for following purpose:

Register you for programs and services you have requested

Process, fulfil and follow up on your orders or membership application