(A customer approaches with her 2 year old son in arms, and her 5 year old daughter. As she is about to order, a customer from a few minutes earlier storms in front of her. She is yelling and screaming incoherently, and throws her drink on the counter.)

Daughter, to her mother: “Mummy, why is the lady yelling?”

Mother: “Never mind it, she’s just being rude.”

(The little girl scowls, and points at the customer.)

Daughter: “You cut that out right now! You need to be more polite!”

(Taking example from his sister, the toddler starts pointing and yelling.)

Toddler: “BAD! BAD!”

(The irate customer is embarrassed. She shuts up and storms out. The little girl gets a free hot chocolate.)