Help

terms & Conditions

Nature of Agreement

Please read these Terms and Conditions carefully before using this web site which you are accessing at the URL www.halingparkcare.com ("the Site"). Use of this Site constitutes acceptance of the Terms of Use below and your agreement to enter into a legally binding agreement ("Agreement") with Halilng Park Care Home ("we"/ "us"). We may modify this Agreement at any time, and such modifications shall be effective immediately upon posting of the modified Terms and Conditions. You agree to review the Terms and Conditions periodically to be aware of such modifications and your continued access or use of the Site shall be deemed to be your conclusive acceptance of the modified Terms and Conditions.

Site Ownership

The Site is owned and operated by Haling Park Care Home Limited.

Copyright

All of this Site including but not limited to graphics, logos, icons, text, images and software ("Content") is owned by us or our content providers and is protected by UK and international copyright laws. You may use this Site and the Content for non-commercial use only, and may not use the Site or any part of the Content for redistribution, retransmission, publication of any downloaded material, or otherwise reproducing in any medium or format whatever, without our prior written consent.

Acknowledgement of Intellectual Property and Proprietary Rights

The "Haling Park" logo and business name "Haling Park Care Home" are our trademarks (the "Marks"). You acknowledge our ownership of the Marks and agree not to display or use in any manner the Marks without our prior permission.

You acknowledge and agree that the Site and the Content contains proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that the Content is protected by copyright, database rights, trademarks, service marks, patents or other proprietary rights and laws.

Privacy

We are Haling Park Care Home (Haling Park Care LLP), a Limited Liability Partnership incorporated in England. Our company number is OC404710 and our registered address is

6th Floor, St Magnus House

3 Lower Thames Street

London

England

EC3R 6HD

("Haling Park Care Home (Haling Park Care LLP)" / "we" / "our" / "us"). We are committed to ensuring that your privacy is protected. We will continue to comply with the provisions of the Data Protection Act (“DPA”) until 25 May 2018, after which we will comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) unless and until the GDPR is no longer directly applicable in the UK, together with any national implementing laws, regulations and secondary legislation as amended or updated from time to time in the UK, and any successor legislation to the GDPR and the DPA (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this policy.

This Privacy Policy [together with our website terms and conditions and cookie policy] sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting the website at http://www.halingparkcare.com (the “Website”) you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.

What information does Haling Park Care Home (Haling Park Care LLP) hold and how will we use it?

Information you give Haling ParkCare Home (Haling Park CareLLP): You may give us information about you by completing enquiry forms on the website or by requesting via the website that we send you marketing information. The information you give us may include your name, email address, address/location and phone number.

We will retain this information while we are corresponding with you or providing services to you or to a Service User you represent. We will retain this information for 20 years.

Information Haling Park Care Home (Haling Park Care LLP) collects about you: Haling Park Care Home (Haling Park Care LLP) may collect the following information from you when you visit the website:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and

Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the website (including date and time), products you viewed or searched for, page response times, website errors, length of visits to certain pages, page interaction information, methods used to browse away from the page and any phone number used to call our helpline. We retain this information for 20 years.

Information we receive from other sources: This includes information we receive about you when you use other websites operated by us or other services we provide. This information may include your name, email address, postal address and phone number. We will retain this information for 20 years.

Cookies

The Website uses cookies to distinguish you from other users of the website. For detailed information on the cookies we use and the purposes for which we use them, please see our cookie policy: Help : Cookies

Use Made of the Information

Haling Park Care Home (Haling Park Care LLP) may use the information we receive and/or collect about you to:

Fulfil our obligations under any contract we have entered into with you or with a Service User you represent, and to provide you or the relevant Service User with information or services you or the Service User has requested

Send you newsletters and marketing information if you have consented to us doing so

Notify you of products and services we feel may interest you, or permit third parties to do so if you have provided the appropriate consent

Monitor website usage and provide statistics to third parties for the purposes of improving and developing the website and the services we provide via the website

Haling Park Care Home (Haling Park Care LLP) processes personal information for certain legitimate business purposes, which include some or all the following:

Where the processing enables Haling Park Care Home (Haling Park Care LLP) to enhance, modify, personalise or otherwise improve the website, its services or communications

To better understand how people interact with Haling Park Care Home (Haling Park Care LLP)'s websites

To administer the website and carry out data analysis, troubleshooting and testing; and

To determine the effectiveness of promotional campaigns and advertising

If we obtain consent from you to do so, we may provide your personal details to third parties so that they can contact you directly in respect of services in which you may be interested.

Where we are processing personal data we have obtained via the website on the basis of having obtained consent from you, you have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent or prefer not to receive any of the above-mentioned information (or if you only want to receive certain information from us) please let us know by contacting us via the following webpage http://www.halingparkcare.com . Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit.

If you wish to have your information removed from our database or if you do not want us to contact you for marketing purposes, please let us know by clicking the "Unsubscribe" option in any email we send to you and providing the details requested or by contacting us via the following webpage http://www.halingparkcare.com and we will take steps to ensure that this information is deleted as soon as reasonably practicable.

We will not share, sell or distribute any of the information you provide to us (other than as set out in this policy) without your prior consent, unless required to do so by law.

Third Party Sites

Our website may contain links to third party websites, including websites via which you are able to purchase products and services. They are provided for your convenience only and we do not check, endorse, approve or agree with such third-party websites nor the products and/or services offered and sold on them. We have no responsibility for the content, product and/or services of the linked websites. Please ensure that you review all terms and conditions of website use and the Privacy Policy of any such third-party websites before use and before you submit any personal data to those websites.

How Safe is your Information?

Where we have given you (or where you have chosen) a password which enables you to access certain parts of the website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Protecting your security and privacy is important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Legislation. The website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction and damage.

We will do our best to protect your personal data but the transmission of information via the Internet is not completely secure. Any such transmission is therefore at your own risk.

Disclosure of your Information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006. We may share your information with selected third parties including:

Business partners, suppliers and sub-contractors for the performance of any contract we enter with them or you

Third parties who may wish to contact you in respect of services or products they offer or sell which may be of interest to you, provided we receive your consent to such disclosure; and/or advertisers and advertising networks that require the data to select and serve relevant adverts to you and analytics and search engine providers that assist us in the improvement and optimisation of the website

Please note we may need to disclose your personal information where we:

Sell any or all our business or assets or we buy another business or assets in which case we may disclose your personal data to the prospective buyer or seller

Are under a legal duty to comply with any legal obligation or to enforce or apply our terms and conditions; or

Need to disclose it to protect our rights, property or the safety of our customers or others, including the exchange of information with other companies, organisations and/or governmental bodies for the purposes of fraud protection and credit risk reduction

Your Rights in Respect of your Data

If any of the information you provide to us via the website changes, please let us know as soon as possible so that we can make the necessary changes to the information we hold for you on our database. If you wish to make any changes to your information, please contact us via the following webpage http://www.halingparkcare.com

If you wish to access or rectify the information we hold about you, or request that such information be transmitted directly to another data controller, please contact us via the following webpage http://www.halingparkcare.com . We shall process your request to access your information within one month of receipt, or we'll let you know within that timeframe if we need more information from you. We will process your request free of charge.

To request that your information is deleted or if you wish to restrict or object to the processing of your information, please contact us via the following webpage http://www.halingparkcare.com

If you have any complaints about our use of your personal data, please contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioner's Office. Contact details for the ICO can be found at https://ico.org.uk/.

If you have any further queries or comments on our Privacy Policy, please contact us via the following webpage http://www.halingparkcare.com or you can contact us by emailing
info at halingparkcare.com
. We also welcome your views about our website and Privacy Policy.

Disclaimer

Disclaimer and Liability

This Site is provided on an "as is" basis. We make no representations or warranties of any kind express or implied as to the operation of this site or the information content materials or products included on this site. You agree that your use of this Site is at your sole risk.

To the full extent permissible by applicable law we disclaim all warranties express or implied including but not limited to implied warranties of merchantability or fitness for a particular purpose.

We do not warrant that this Site its servers or e-mail sent from this site are free from viruses or other harmful components.

We will not be liable for any damages of any kind arising from the use of this Site including but not limited to damages for consequential loss. This exclusion of liability will not apply to any damages arising from death or personal injury caused by our negligence or that of our employees or agents.

Links

We may provide links to other websites or resources. Because we have no control over such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.

You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services that may be available on or through any such site or resource.

Indemnity

You agree to indemnify us against all loss and damage howsoever caused resulting from any breach of this Agreement by you. If you have any questions regarding this Agreement, please contact us.