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Shop policies

Welcome to Vanesseva Designs...we are happy you have come to our shop today.

Accepted payment methods

Pay with Visa

Pay with Master Card

Pay with American Express

Pay with Discover

Pay with PayPal

Buy with Apple Pay

Pay with Sofort

Pay with iDeal

Accepts Etsy Gift Cards and Etsy Credits

Payment

Paypal and Charge Cards are the preferred methods of payment but I will accept money orders. Please note that if paying with a money order, your item will not be shipped until the payment is both received and cleared.
Payment should be within three days. If there is a problem, please email me. In the event I do not hear from you, the sale will be cancelled.

Shipping

I ship pretty much daily and use standard postal services. I will contact you the day I ship.
If I do not have your country on the shipping, please convo me and I will get back to you with the correct amount.
I usually will add delivery confirmation for the art and more expensive items as well as if the address is in a metropolitan area.

Refunds and Exchanges

If there are any problems with your order, please email me within one week of receiving your item(s) and I will work with you to make things right. If we determine a return is necessary, I will refund the cost of the item upon receipt. The Buyer is responsible for all shipping costs.