Latest revision as of 02:49, 10 December 2010

Recording meta data is not synchronized between Primary and Secondary Servers

Problem Summary

When Secondary Server joins Primary Server in the same cluster, there may be a small time window during which recording data is written to Primary Server but is not replicated to Secondary Server. This time window typically happens during Secondary Node install and configuration.

Error Message

None.

Possible Cause

This happens because, when Secondary Server joins the cluster, it will take a data snapshot from Primary Node and then set up data replication. Between these two steps, data written to Primary Node is not copied to Secondary Node.

Recommended Action

Run the following CLI command on Secondary Node after all services are activated, to sync up meta data with Primary Node:

run db_synchronization db_ora_meta

That command will launch Informix data repair jobs. Run the following CLI command on Secondary Node to monitor the status of the jobs:

show db_synchronization status db_ora_meta

When all status is "C" (completed), jobs have completed successfully and meta data is in sync between the two nodes.

Please refer to Installation and Administration Guide for Cisco Media Capture Platform, Chapter 8, for more information on the CLIs.