* Orders to the Scottish Highlands and Isles, Isle of Man, Northern Ireland and Scilly Isles, please allow an additional 4 business days to the estimated delivery time.# Orders to Channel Islands please allow an additional 2 – 5 business days to the estimated delivery time.† Local taxes and import duties may apply.

For delivery to countries outside the EU please visit our Australian website at www.smiggle.com.au

Returns & Exchanges

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We like to make you smile and giggle. In addition to your legal rights, should you change your mind, we will happily provide an exchange or refund providing the following conditions are met:

The item with the original Smiggle receipt is returned to any Smiggle store with 14 days of purchase; and

The item has not been used and is in original condition as purchased, including all packaging with original tags and labels attached.

UK Customers

Given conditions 1 & 2 above have been met, UK customers have the option to either return/exchange their online order in store or send it back to our online returns/exchanges address below with their internet order receipt.

Track

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Domestic Order

We will keep you up to date on the progress of your order as we know you are looking forward to receiving your Smiggle goodies! You can start to track your order after it has been despatched, at this time we will send you an email with a consignment tracking number so you can follow the progress of your order. Please enter your tracking number into the Royal Mail website. Click here.