RETURN & EXCHANGE POLICY

In-Store Purchases

Items purchased in stores must be returned or exchanged at a store location, within 30 days of purchase. Motherhood Maternity® product can be returned/exchanged at Motherhood Maternity® or Destination Maternity® stores, and A Pea in the Pod® product can be returned/exchanged at A Pea in the Pod® or Destination Maternity® stores. Items purchased in-store may not be mailed back to us for return or exchange. All returns and exchanges require an original store receipt.

Items returned at a store location may be exchanged for new merchandise, Store Credit, or refunded to the original payment method.

If you are returning a gift and do not want a refund on original payment method, you may request a Store Credit.

All returned merchandise must be unworn, unopened, and undamaged with the original ticketing and tags attached. We do not accept returns for soiled or washed merchandise.

Items purchased at a A Pea in the Pod, Motherhood Maternity or Destination Maternity store may not be returned to our leased locations within Macy's, Buy Buy Baby, or Boscov's.

Online & Telephone Purchases

Extended Holiday Return policy: The return period will be extended for Items purchased between 11/15/17 and 12/31/17 to 60 days from date of receipt. Please allow 7 - 10 days for your refunds after receipt in our Return Center.

Our normal 30 day refund policy will apply to purchases made beginning January 1st, 2018.

Please note: Items being returned must be in their original condition with tags attached. Shipping fees are non-refundable.

There are 2 options available for returning items purchased from this website.

Returns and exchanges require your original packing slip or a copy of your e-mail shipping confirmation dated within 30 days of the date of delivery.

Merchandise must be unworn and have original tickets and tags attached.

Refunds will be issued to the original form of payment.

Returns and exchanges are not accepted in leased locations that carry our brands (Macy's, Buy Buy Baby, or Boscov's) or in our Canadian store locations.

Merchandise purchased online from Macys.com or Amazon.com must be returned by mail. Exchanges are not available.

Option 2: Return by Mail

You may return items via mail for a full refund to the original form of payment, excluding shipping charges, postmarked within 30 days of the date of delivery. We do not offer exchanges, items must be returned and new orders placed.

The merchandise must be unworn and have original tickets and/or tags attached.

We cannot process exchanges. A new order must be placed either on our website or via our 800 number.

Hosiery, lingerie, and swimwear may be returned when unworn and in original packaging, or with original tickets and/or tags attached.

Please allow 7 days for returns to be processed upon receipt in our Returns Center. It is the customer's responsibility to pay for the shipping of returned unwanted items.

Refunds: Gift Card Used as Full or Partial Payment

All returned orders that have been paid using a gift card will be refunded to a new electronic gift card. The new electronic gift card will be issued and emailed to you.

All split tender payments will receive a refund first to the credit card and then to a new electronic gift card.

PayPal Purchases

Returns and exchanges on orders using PayPal as the payment method are directly billed through PayPal. Payment information for these purchases is not provided to our company.

PayPal returns are processed through our system as standard returns. Once a return has been processed, the Paypal account used for the original purchase is refunded within 1-2 business days.

We cannot process exchanges using PayPal. If you wish to exchange an item purchased with PayPal, you must return your item using one of the standard online order return methods listed above, then place a new order.

Gift exchanges are not available for orders placed using Pay Pal. All returns paid using PayPal are refunded back to the original PayPal account.

Amazon Purchases

Returns on orders placed through Amazon.com are directly billed through Amazon. Payment information for these purchases is not provided to our company.

Amazon returns are processed through our system as standard returns. Amazon orders cannot be returned to the store. Once a return has been processed, the refund is credited directly through Amazon.com to the payment used on their website within 24-48 hours of processing at our facility.

We cannot process exchanges for Amazon orders. If you wish to exchange an item purchased on Amazon.com, you must return your item using one of the standard online order return methods listed above, then place a new order.

Gift exchanges are not available for orders placed on Amazon.com. All orders that are returned are automatically refunded by Amazon.com to the original payment method.

Additional Questions

For additional questions, please contact Customer Service online or call 1-800-4MOM2BE (1-800-466-6223) by telephone,
Monday-Friday 8:00 a.m. ET until 10:00 p.m. ET; Saturday 9:00 a.m. ET until 8:00 p.m. We are closed on Sunday. We will answer all inquiries within 24 to 48 hours.