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KB2810009 issue

General discussion

i've tried many times,but if uninstall it from updates (i've installed it manually) Windows update offers it again and again,but fails to install with error:

a solution for KB2810009? i've installed it manually,but Windows update see it again!
and KB2810009 that refused to install after i've manually downloaded and installed this update?via windows update it's always present,but displayed an error when i tried to install!it happens to you?

Me too. I think this update is specifically for Access 2013, which I don't have installed (on purpose). The manual install shows in the list of installed updates, but Windows Update still thinks it needs to be applied. Nice.

I have Windows 8 Professional 64 bit and I experience the same problem. As it seems there is nothing we can do, Microsoft must resolve this problem. I posted my question to superuser , just search for Windows
won't install updates (Security Update for Microsoft Office 2013)

Just wanted to drop by and say same thing happening on my W8 x64 machine. Google search for this error yields results nearly all within last 10 hours and last I remember Windows pushes updates second Tuesday of every month so this is really new and really
problematic.

I've manually downloaded KB2810009 and it installs fine. However, after installed, Windows Update scan still shows that it is needed. this is the real problem.can i have to hide this update or Microsoft will fix it?

I just wanted to give a heads up to some recent issues that we are seeing across Office Deployment.

Security Fixes MS13-072 and MS13-073 MS13-074

Two security updates released yesterday MS13-072, MS13-073 and MS13-074, These are installing fine but if you scan the machine again for updates, show up again and again and again. Currently there is no fix available for these other
than to say that the update is applied but it is not getting properly detected. The product group is aware of the issues and are working on it.

Same issue here on two computers I've tested here are the setup specs:

#1 Windows 7 Pro 64-bit with Office Pro Plus 2013 64 bit

#2 Windows 8 Pro 64-bit with Office Pro Plus 2013 32 bit

This is a major screw up by Microsoft, at least pull the update temporarily and acknowledge your mistake. Leaving it there for people to fail on again and again is irresponsible. Please at least publicly admit you screwed up.

Apparently. Just after the 6 screwed updates last month, here we go again with yet another. Before, we'd has this great hotfix which killed our fonts, an excellent BSOD one, and it's about a year when MS decided to kill our WSUS servers altogether by releasing
a completely screwed KB2720211 hotfix.

And they still have the guts to recommend automatic updates to everyone. Argh!

Installing this hotfix worked for me as well; I restored KB2810009 from hidden updates, and it is no longer offered.

This makes sense, as KB2768361 is an Access 2013 fix, and KB2810009 is also related to Access. As we learned from the Outlook folder pane debacle, Microsoft only seems to perform QA on computers that already have hotfixes on them...

Installing this hotfix worked for me as well; I restored KB2810009 from hidden updates, and it is no longer offered.

This makes sense, as KB2768361 is an Access 2013 fix, and KB2810009 is also related to Access. As we learned from the Outlook folder pane debacle, Microsoft only seems to perform QA on computers that already have hotfixes on them...

Jim

i don't know if this is the right thing to do,but it works.KB2810009 no longer offered,in Windows update,after installing this august fix.

I downloaded and installed from this link Request, download and install
http://support.microsoft.com/kb/2768361, and it will make the KB2810009 update go away. After installing error found code 80242009 went away and update has no more KN2810009 error.

Thanks James for providing the solution to fix my error found code 80242009.

To start with - Relax. Do you really think hundreds of people are trying to gain control of your Access database files? No. So quit trying to install every update the minute they come out. Most businesses don't apply them until they
have been available for at least 60 days so all the bugs like this can get worked out.

Turn off auto update.

Manually run Windows update once a month or so. If an update has an issue, like this one, try it again next month.

If this particular update is freaking you out, then right-click on it and choose "Hide update"

Trying to come up with a workaround, I uninstalled Access 2013 (only) from my Office 2013 install, rebooted, and re-ran Windows/MS update.

However, KB2810009 still showed up, even though KB2810009 only mentions Access 2013.

For the people that are trying to RAS into a network where a computer with KB2810009 needed in WSUS is identified as not meeting network security requirements, and therefor prohibited from connecting to network assets, if one of the following workarounds
might be viable/suitable for you:

1. Use a computer with no Office 2013 components, including Access 2013 to RAS in.

2. Temporarily remove Office 2013 (and Access 2013) from the computer you are RASing in with to see if the KB2810009 goes away (if this a viable option for you).

Finally! KB2810009 was installed correctly through WU with no error and then it disappeared from the list. Apparently they updated the update :) - it worked straight, without installing a hotfix or another KB...

Finally! KB2810009 was installed correctly through WU with no error and then it disappeared from the list. Apparently they updated the update :) - it worked straight, without installing a hotfix or another KB...

Then I opened Windows Update and clicked on "Check for Updates" in the top left corner of the window. Again it said the update needed to be installed, so I let it install. This time it worked. Not sure if manually installing and uninstalling kb2810009 helped
or not, but that's what worked for me. Good luck everyone!

Now that the KB2810009 detection logic has been fixed, those who have installed KB2768361 should uninstall it.

If you already have KB2810009 installed, then there is nothing more to do. KB2810009 will be correctly detected as installed and you'll be able to RAS/DirectAccess and pass your Network Access Protection (NAP) tests.

If you don't have KB2810009 installed, then you can install it just by checking for updates.

Finally! KB2810009 was installed correctly through WU with no error and then it disappeared from the list. Apparently they updated the update :) - it worked straight, without installing a hotfix or another KB...

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