Month: January 2019

Today I had a very specific requirement. Using the resco mobile app on iOS and android, I had to open a dynamic generated URL in a specific browser on the client. To solve the problem, I created a command in resco and added the button to the form (straight forward). But if you click the button, …

I had to transfer some forms of our test environment to our productive environment and therefore, I created a solution. In this solution all forms, fields and related items where added. I exported the solution and tried to import it to our productive system. But the import stopped and throw the error “The label ‘Tab’, …

Based on my previous post, CRM is sending appointments automatically to the attendees. But what if you don’t want CRM to send this appointments? The system itself has no option, to disable this behavior, but there is a workaround. This is not just configurable in CRM but also on Exchange.

Creating and tracking appointments to Dynamics CRM is one of the base functions to keep all information per account and contact at one place. Therefore all appointments with a customer should be created or tracked to CRM. But be careful with this approach. As soon as you create an appointment in CRM, this appointment will …

There are some default “business process flows” in CRM. After a new installation or upgrade of Dynamics CRM and installation of the current version of FieldService, you will find some default business process flows. If you want to hide or delete this, just keep reading.

If you are using the outlook app for dynamics 365 you have to check your pre-requirements (MS Docs). After a successful setup, you open your app in the outlook and track an item. There you’ll find a ‘+’, that indicated, that you can track you item to a new entity record (an contact for example). […]

After a default installation of CRM, there is a business process flow (BPF) named Lead to Opportunity Sales Process. This BPF is enabled by default and used the internal name leadtoopportunitysalesprocess. You can disable this BPF, but keep in mind, that this BPF is important to set the Qualifying Opportunity. After qualifying a lead, this […]

Since a few days, there is a new update available on the Microsoft site. The new fixes and information is already online since more than a week, but the download link was referring to the old update and afterwards to a generic site. Today, the link is referring to the correct download page. […]

Today I tried to reactivate a lead in our crm system, but that failed with an error based on the checks in my onSave() function in my custom javascript. Therefore I was digging around and found out, that reactivating calls the onSave-function with additional information. In my case, the most important property is the saveMode […]