Volunteers Needed for Next Casino

This coming August 27 and 28, Inglewood Community League will host its next casino. Monies raised in the past have been used to replace the playground, upgrade the hall kitchen to a commercial grade kitchen for use by the Neighbourhood Table program and purchase other valuable community resources and assets.

Volunteers are needed for multiple jobs for all shifts. If you are available to help out, please review the available jobs below and let Jaki know what position and when you are available to work:

There are two key areas within the casino that depend on volunteer workers:

Cash Cage

Count Room

The following positions at a casino event must be filled by volunteers:

general manager(s) and alternate

banker

cashier

count room supervisor

chip runner

count room staff:

sorter

counter

recorder

amalgamator

Only bona fide members of the licensed group, as defined by its bylaws, may work the positions of:

general manager(s) and alternate

banker

cashier

count room supervisor or advisor (where performed by a volunteer)

The group may recruit non-members on a volunteer basis to fill other positions as required.

General Requirements for Casino Volunteers

Possess picture identification at all times during the casino event;

Competent in handling money;

Able to hear, see, speak or have an attendant with these capabilities;

Alert and observant;

Able to manoeuvre in the casino facility for the duration of the shift;

Able to function in a noisy and possibly smoky environment;

Able to use CasinoTrack system for certain positions;

Able to pass a security clearance check; and

Be a minimum of 18 years of age.

Volunteer Attributes and Conduct

Volunteers MUST:

Arrive on time for shift;

Sign in at the start of shift and out at the end of shift;

Work the position specified on the Casino Volunteer Schedule; and

Wear a name tag while on duty showing the first or common name and position.

Volunteers MUST NOT:

Be paid;

Play casino games or gaming terminals during their group’s casino event;

Consume liquor or illicit substances during their group’s casino event;

Cash cheques or extend credit; or

Possess gaming chips.

Volunteer Positions

Position: General Manager or Alternate General Manager

The role of the general manager is to supervise all aspects of the casino, ensuring the casino is conducted according to CTCOG.

The general manager works closely with the casino facility games manager, and alternate general manager who assumes duties in the absence of the general manager.

Operational Functions:

Ensures a general manager or alternate, a banker and one cashier are at the facility a minimum of one (1) hour prior to casino opening;

Ensures the remainder of the required volunteers are at the facility a minimum of one (1) hour prior to casino opening;

Begins the casino event by entering the appropriate information from the licence into the CasinoTrack system;

Witnesses interim and final pull of drop boxes;

Fills in for other positions as required on a temporary basis;

Assumes duties to enable a volunteer to take a break or to fill a position that becomes vacant;

Position: Banker

The role of the banker is to supervise the cash cage. This includes documenting all cash cage transactions, ensuring the security of the chips and cash in the cash cage, and holding the cashiers accountable for the chips and cash they manage while on duty. The banker reports to the general manager and is responsible for cashiers and chip runners.

Banker Duties:

Receives and counts opening chip inventory and cash bankroll with general manager; records and maintains a running inventory of both;

Issues opening inventory of chips to games where required;

Documents transactions as required and maintains security and control of chips/coin inventory during shift;

Supplies games with chips/coin as requested on CasinoTrack system;

Receives excess chips/coin from games as requested CasinoTrack system;

Verifies opening inventories on CasinoTrack system each day;

Issues opening cash fill and subsequent cash fills to cashiers;

Obtains cash transfers from count room supervisor as required;

Receives inventory of chips/cash from cashiers;

Counts, amalgamates and records all chips and cash in cash cage at the end of the day;

Transfers chips to custody of general manager;

Prepares bank deposits; and

Transfers cash to general manager for secure overnight storage or deposit.

Position: Cashier

The cashier’s role is similar to a bank teller’s. The cashier interacts directly with casino players. Any transactions over $200 must be witnessed by the general manager, banker or cash cage advisor. The cashier reports to the banker and works with the general manager, banker, financial control supervisor, advisor, and casino players.

Cashier Duties:

Receives and counts opening cash fill from banker;

Maintains security of chips and cash;

Retains personal control at all times of cash and chips for which they are responsible while on duty in the cash cage;

Redeems players’ chips for cash; must not sell chips;

Ensures the general manager, banker, or advisor witnesses all player cashouts over $200;

Ensures trays are put in cash drawers and drawers are locked when leaving cash cage; and

Accounts for and transfers all chips and cash for which they were responsible to the banker at the end of a shift.

Position: Chip Runner

The chip runner opens and closes tables, delivers chip fills from the banker to game tables, delivers credits from game tables to the banker and may assist the general manager with other duties. The chip runner reports to the banker and works with the general manager and gaming table personnel.

Chip Runner Duties:

Participates in the opening and closing of games with facility personnel;

Transfers fills from the banker to games tables and credits from games tables to the banker;

Verifies accuracy of these transactions;

Witnesses chip count, and verifies on the CasinoTrack system at closing each day; and

May assist the general manager during the pull of drop boxes.

Position: Count Room Supervisor

The count room supervisor is responsible for all count room staff and procedures. The count room supervisor reports to the general manager, and works with the general manager and banker. This position is responsible for the sorters, counters and amalgamator.

Count Room Supervisor Duties:

Ensures the count room is secured;

Records the number of bills, coins and chips (if any) counted by the amalgamator, on the CasinoTrack system;

Verifies the information entered by the recorder;

Supplies cash to the banker as required;

Ensures that rake boxes are counted first and chips are transferred to the banker before continuing the count; prepares the float and bank deposits; and