Mobile is one of the most personal channels and it has the potential to become the most prominent channel in an omnichannel world. CR2 has designed BankWorld Mobile, mobile banking software, to suit all mobile technologies and to provide mobile banking, mobile payment and personalised banking products and services integrated into a single platform.

All mobile technologies, one BankWorld solution!

The steady emergence of new mobile technologies keeps adding siloed channels to your existing banking infrastructure. With an increasing amount of devices and operating systems, the siloed model is becoming unsustainable and is creating complexity for banks. BankWorld Mobile enables you to provide mobile banking services to all customers regardless of the technology they use. Our mobile banking software takes away the challenge of providing banking services across multiple, disparate technologies. It is optimised for SMS, USSD, mobile web browser, smartphone and tablet applications. BankWorld Mobile is also available regardless of the telecommunication operator. It lets you display appropriate design, content and menus on any gadget.

The most personal device with the most personalised banking experience

Meaningful engagement between you and your customers is facilitated as users can tailor their mobile experience using preferences, in addition to setting up automated requests via the BankWorld omnichannel platform. Segment specific interfaces ensure consumers have the best user experience relevant to them and are presented with the most suitable products for their review. With BankWorld Mobile, banking becomes simple, instant and interactive.

Innovative Mobile Banking Solutions at Customers' Fingertips

You can be differentiated with a rich set of innovative transactions that go well beyond basic balance check, statements or alerts. Sending money between mobile phones, turning a card on and off at your convenience, accepting a loan and redeeming it instantly can all be undertaken from a customer's mobile phone. With our amazing Mobile Banking Solutions you can start achieving amazing results!

Benefits

Features

Revenue Generation

On the spot product acceptance

Tailored offerings

Auto acquisition of leads

Reduce Costs

Fraud detection

Remote support available

24x7 automation

Improve Customer Experience

Innovative services offered

Customer convenience

Customer in control

Tailored interface pending customer segment

Product acceptance using mobile commands

Remittances

Customisable interface

Person to person payments (P2P)

Bill payment and presentment

Turn card on/off

Offline banking viewing on smartphones

Automated help function

Pre-paid cards recharge

Stop cheque using mobile commands

Click to request call back

Omnichannel symbiosis

Although BankWorld Mobile can be installed as a standalone solution, the full power of the product can be realised when adopted within an omnichannel architecture. BankWorld Mobile works in tandem with all channels to promote cross-channel capabilities and revenue generation. Security remains paramount and can be applied to each transaction through use of SMS verifications, alerts and one time passcodes.

Easy control & seamless integration

BankWorld Mobile offers a more streamlined approach to operating your mobile channel. The solution’s simplified architecture allows for a swift implementation with other channels, accelerated product development and shorter release time frame. This allows full control over your mobile banking application, to keep on top of customer preferences and provide them with the right products and services at the right time and right place.

CR2's BankWorld Instant Cash Send at Finovate Fall 2014

CR2 demonstrating the BankWorld Cash Send application at Finovate Fall 2014. Cash Send is a truly omnichannel product recently deployed by us which allows people to instantly send cash to any individual from a mobile app.