Why I Buy All My Hot Toys At Sideshow Collectibles

Today I am going to share with you the reasons Why I Buy All My Hot Toys At Sideshow Collectibles and no where else. If you shop around on the internet you will find that there are a couple retailers that offer Hot Toys a little bit cheaper ($10 or so) than Sideshow, but many of these retailers have recently raised their prices to match Sideshow’s pricing. I guess they have realized the value that Hot Toys figures really have. There are many reasons for solely shopping with Sideshow, but today I am just going to share a few key points.

Customer Service

Sideshow Collectibles has some of the best customer service known in the toy industry. There are many people that can agree with me on this one. If you have any sort of a problem with your order then you can return the figure or Sideshow will send you out replacement parts for that particular figure. It’s really up to you. Their return policy is that if you aren’t 100% satisfied with the product that you received then you can return it within 30 days for a full refund. That’s the kind of return policy that you want when you are spending $200+ for a figure.

Exclusive Figures

Sideshow gets the Hot Toys exclusives because they are North America’s official US distributor. The exclusive figures usually have some sort of special accessory that you just can’t get if you buy it from any other store. More often than not these exclusive items are worth it too. For example, the recently released exclusive DX Joker 2.0 came with a Detonator AND Grumpy Clown Mask. To me these accessories are worth shopping with Sideshow Collectibles.

Sideshow Rewards

If you shop at Sideshow Collectibles regularly like me, then you are going to be racking up the Sideshow Rewards points. You earn Sideshow Rewards points each time you purchase an item on their website! 5% of you purchase will be rewarded back to you in the form of Sideshow Rewards points. So why buy from these other guys when your price really gets lower if you factor in the Sideshow Rewards points?

You Get Your Figures FIRST

Since Sideshow is North America’s official US distributor, they get all of the Hot Toys figures first and then they are sent to the retailers from there. If you order from Sideshow then you are pretty much guaranteed to be getting your Hot Toys figure weeks before others. If you are like me and can’t wait for the newest releases, then this is a pretty crucial factor in deciding where to buy your Hot Toys figures from.

Free Collectible Cleaning Kit!

Recently Sideshow Collectibles has starting including a cleaning kit with the purchase of almost anything on the Sideshow Website. The kit includes everything that you might need to keep your collectible action figures looking sharp. Included you will find a brush for dusting, small scissors, tweezers, a cloth, and even a mini lint roller.

So as you can see there are some pretty big reasons Why I Buy All My Hot Toys At Sideshow Collectibles and no where else. The biggest reason for me though is their customer service. That is a big one and they are on top of it. They also have multiple ways of contact through email, phone, or chat. With the rewards points and the exclusive figures, I really see no reason to shop anywhere else.

Nick Lenihan

Nick is toy fan, geek, and action figure collector. When not geeking out about action figures and keeping up with the latest Toy News, he likes to pretend to play guitar. He's just another one of those pop culture fanatics that likes to share his passion with the world.

This was true. Sideshow Collectibles customer service has fallen, close to 4 weeks to resolve issues, 3-5 business day response times, ambivalent responses. Also quality control in past year has fallen, shipping many products with defects that never should go out the door.

http://www.actionfigurefury.com ActionFigFury

You may be correct on the response times, but I have never received a ambivalent response. If they have the replacement product on hand then I can expect it in 2 weeks, if not then it is reasonable to wait around 4 weeks.

Also, Sideshow's quality control is irrelevant for this post because they just distribute Hot Toys.