First, is there any type of support for these keyboards anymore? I tried emailing the support@deckkeyboards.com email address and it bounces it back with this: "SMTP error from remote mail server after RCPT TO:<amartin@tg3electronics.com>:" just curious....

Anyways, I might be mistaken here but I bought a Tactile Ice keyboard a couple years ago and I just popped off a key cap and found that the switches are black. I thought Black key switches were considered a linear switch. Am I wrong?

Nearly all keyboards sold bundled with computers or at retail stores use rubber domes under their keys. This is the same technology used in cheap TV remotes. They're made to be as cheap as possible to manufacture in order to maximize profits.