Disclaimer: Correct as of September 2019. This article only contains guidance on how to deploy the Smoothwall Chrome extension to your Chromebooks. It is NOT a replacement for Google's online help on how to use their services, see Google's online help, Set Chrome policies for users or browsers.

Summary

For your solution to work, for example, Cloud Filter, Classroom Manager, or both, you need to install the Smoothwall Chrome extension on all your students' devices. You should do this per user, NOT per device. Please use Google's online help to navigate their Admin Console and use this knowledge base article for the settings that you need to configure.

Classroom Manager

Teachers DO NOT need the extension installed on their devices for Classroom Manager to work. However, in the Smoothwall Administration Portal you need to import your teachers from your Google Classroom account, which will send them an email with a link and login to the Teacher Portal.

You will need

Your unified client serial number, from the email that Smoothwall sent you after your purchase. This is different from your Smoothwall Filter and Firewall serial.

Optionally, the Tenant ID of the tenant that you want to install for, if you have more than one Smoothwall Filter and Firewall. If you are not sure if you have a multitenant setup, speak to your network administrator and see our help topic, About tenants.

If you have the "Always use the proxy specified below" option selected and a proxy specified, in the Proxy bypass list, copy and paste the relevant URL:

US based customers: sw-shared-prd-use-1-iothub.azure-devices.net

UK based customers: sw-shared-prd-ukw-1-iothub.azure-devices.net

If you have the "Always use the proxy auto-config specified below" option selected and have a proxy auto-config (PAC) file uploaded, you must configure the relevant URL in your PAC file as an exemption. Typically, this is specified as a Direct Access URL:

Check that the extension has been installed on your Chromebooks by logging in as a user that belongs to the organizational unit that you just installed the extension on. Sometimes it might take up to 30 minutes to be installed on the Chrome browser on the Chromebook.

The Smoothwall Chrome extension icon should appear in your Chrome browser next to the URL address.

Also, go to chrome://extensions/ within the Chrome browser, and check that the extension appears there.

Follow-up task

If you have the AdBlock extension installed, you need to disable this before you navigate to either the Classroom Manager Teacher Portal (teacher.smoothwall.com) or the Smoothwall Administration Portal (portal.smoothwall.cloud).