Comptel Social Links delivers next-generation customer value management with advanced analytics powered by social intelligence. Combining the depth of mediated data and predictive analytics, providers can make a positive impact on churn, end-user satisfaction and the generation of new revenues through service innovation.

PegaRULES Process Commander is a rules-driven Business Process Management (BPM) system that combines a patented enterprise rules and process engine with tools for developing, deploying and evolving enterprise-wide business process applications. Now implemented on PureSystems for integrated expertise.

Skybot Scheduler is a powerful, flexible, affordable workload automation tool. It is an easy-to-use, job scheduling solution for Windows®, UNIX®, and Linux® servers, now enabled on PureSystems for rapid deployment.

MCP is a supply chain orchestration platform for end to end management and monitoring of Major Capital Investments in areas like construction, oil & gas upstream and downstream, power & utilities. MCP insures regulatory compliance, reduces work stoppages, provides real time visibility into investment progress and reduces budget overruns and delays.

Synchrony guides smarter interactions that deliver optimal customer experiences and organizational outcomes. In the contact center and across all touchpoints, Synchrony leverages insights about each customer in the context of each interaction, and provides intelligent guidance to deliver the “designed” experience.