TripAdvisor Traveler Rating:

5.05Cleanliness

4.05Location

5.05Rooms

5.05Service

5.05SleepQuality

5.05Value

4.05

“Golf trip”

Nov 09, 2012Adriana M, Mcallen

Everything was great. Extremely clean. Good service. My husband really liked available BBQ area. Did not spend alot of time there because we were staying on Island attending a golf tournament in Laguna Vista. Only 1 negative thing to say. Parking spaces were full when we arrived back to our room Saturday night. Recommend designating parking spots or numbers on them. We stayed on back side and only handicapped spots available in front of hotel and side. My husband recently had knee surgery so I had to drop him off at room and walk alone in dark from front of hotel to back.

Read management response to this review.

Management response from HospitalityMgr, Manager

Thanks for taking the time to write a review. Sorry about the parking problem you experienced. Yours is the first review mentioning this problem. I have never seen all the ADA spaces (handicapped) spaces being used before. I will talk to other guests about assigned parking spaces but it could create more problems than it solves. In the future please call Josh the general manager 956 455 6587 and we can reserve a space for you close to your room. Thanks, Mike
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