All of our items are packed using strong cruciform packaging, with extra card placed inside the 12” parcels to further protect the order. Each vinyl is packed with the inner sleeve outside of the outer sleeve (unless it is advertised as sealed), to prevent any seam splits to the sleeve. If an item is sealed, and you would prefer the vinyl to be placed outside of its sleeve before dispatch, please let us know.

Missing Parcels

If your parcel does not arrive, please contact us and we will investigate. The Royal Mail consider parcels ‘lost’ after the following time periods:

UK - 15 working days

International (apart from France, South America and Africa) – 25 working days

France, South America & Africa – 60 working days

Returns

That's absolutely no problem for us - If you're not happy with your items, return them unused/unopened (if sealed) within 14 days for a replacement or refund.