“We’re having a problem opening this location in File Explorer, Add this web site to your Trusted sites list and try again” error while uploading multiple documents in SharePoint 2013

In SharePoint 2013 document library, to upload multiple
documents , we need to select upload button on the top ribbon and click on the link “Upload Files using Windows Explorer Instead” in Add a document popup.

By clicking on the link, popup window has shown with error
message “We’re having a problem opening this location in file explorer , Add this web site to your Trusted sites list and try again” as shown below.

I have added the site in IE trusted sites (Internet Options ->
Security ->Trusted sites), But still iam getting the same error.

After goggling some time I have found that we need to enable
the “Web client” service in windows services.

Go to Run, Type “services.msc”, press Enter

Check WebClient service, Right click on it, select Start.

If you not able to find web client service in services, need
to add “Desktop Experience” feature in “User Interface and Infrastructure”.

After starting the “WebClient” service, refresh the browser
and click on the link “Upload Files using Windows Explorer Instead”. Now it
will open folder associated to Document library.

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About Me

Having good experience in SharePoint 2007/2010 and .net applications. Currently, working on SharePoint 2013 and training people on SharePoint. Microsoft certified technology specialist, Microsoft Certified Professional developer in SharePoint 2010.