Cancellation

Cancellation

A 24-hour cancellation notice is required to cancel an appointment. If you fail to cancel your appointment within the 24 hours, you will be charged a cancellation fee of $50.00–no exceptions. If the appointment is canceled within the time frame mentioned, there will be no additional charge, and a full refund of any pre-paid amount will be issued.

Late Policy

*To avoid unfair delays to clients, if you are more than 15 minutes late to your appointment, it will be necessary to reschedule.*
Also, if you are within 30 minutes from your scheduled appointment, you will be charged a deposit fee of $50.00. The amount will be applied toward your further appointments. Thereafter, a cancellation fee will be applied.

Rescheduling

We understand that unforeseen circumstances may arise that could force you to postpone/reschedule your procedure. Please understand that such changes affect not only your technician, but other clients as well. If you choose to reschedule your appointment, a minimum 24-hour advance notice is mandatory. Otherwise, a cancellation fee will be applied. If you DO NOT reschedule your appointment, a cancellation fee will be applied.

No Show Policy

Any client who does not show for a scheduled appointment will be charged a cancellation fee.

First-time Customers

If you fail to show, cancel or re-schedule your complimentary appointment within the 24 hours, you will be charged a deposit fee of $50.00 prior to your next visit. The amount will be applied toward your further appointments.