We created our Price Match Guarantee so you can be confident that you are getting great prices on all your wedding apparel and accessories. If you find a lower advertised price on the same designer and style prior to your purchase, we will match that price.

To take advantage of the WeddingShoppeInc.com Online Price Match Guarantee:Call 1-877-294-4991 or email us at info@weddingshoppeinc.com and provide our customer service representative with information about the lower total price. If the price is clearly advertised, we will verify the price and complete your purchase over the phone. If the price is not clearly advertised, we may request an ad or a link to the competitor’s web page displaying the price.

To take advantage of the Wedding Shoppe Inc. In-Store Price Match Guarantee:Bring in the advertisement or information showing the price of the retail store competitor while the price is in effect. We reserve the right to call the competitor to verify the lower price.

Price Match Guarantee FAQ

What are the differences between the Online and In-Store Price Match Guarantee?

The product we are matching must be identical which includes size, color, etc and cannot be clearance, sample product or a non-authorized replica of the actual product. Often special ordered products such as wedding dresses can be complicated and some of our competitors further complicate the final price by marking the product lower and adding hidden fees or charges. The price we are matching must include all charges including shipping, insurance fees, size charges, rush charges, etc. If you have any questions, please call 1-877-294-4991 or email us at info@weddingshoppeinc.com.

How do you price match multiple attendants submitting payment for one order? (i.e. bridesmaid dress orders)

When multiple attendants are submitting size and payment, we require the order to be finalized and all payments completed while the price is in effect. For example, a bridesmaid order would need all attendants to complete size and payment before the end of the sale for the Price Match Guarantee to be applicable.

We cannot price match select designers such as Maggie Sottero and Sottero Midgley because they require all retailers to sell at a minimum price with no exceptions. Occasionally, our competitors may break this policy without approval from the designer. As an authorized dealer of all our products, we believe it is in the best interest of our customers to follow our designers’ policies in order to maintain positive relationships. Please contact us for a list of excluded designers.

Wedding Shoppe Inc. reserves the right to modify or cancel the Wedding Shoppe Inc. In-Store and Online Price Match Guarantee at any time without prior notice. See our Terms of Purchase for details.

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To order any products online, simply place a product or multiple products in your shopping bag and follow the checkout directions. Once your order is placed, you will receive multiple notifications guiding you through the process. If you have questions or would like to order by phone please contact customer service toll free at 1-877-294-4991 or email us at info@weddingshoppeinc.com.

Most of the designers carried by Wedding Shoppe Inc. can be sold to anyone in the world, however some of our designers set restrictions on to whom we can sell and ship to. Any product without an International Order tab cannot be sold to customer outside the United States of America.

Wedding Shoppe Inc. offers shipping to almost anywhere in the world. Once the order is received, inspected and accepted, it is shipped to the shipping address provided. All shipments require a signature upon delivery and international shipments may have additional taxes and fees added by the country they are shipped to, in addition to the shipping charges paid to Wedding Shoppe Inc. These include but are not limited to, customs fees, excise taxes, brokerage fees and import duties. The customer is responsible for paying all such additional charges. They are also responsible for ensuring that the products ordered may be legally shipping into the destination country. We are not responsible for any shipments that are seized, confiscated or destroyed by government authorities in connection with an international shipment. Please contact your local government to find out if any fees or restrictions apply to your order.

The given time frame is the estimated time it takes the manufacturer to make your special order merchandise. This can change from month to month depending on how busy the manufacturer is. There will also be additional time required to to ship the merchandise from the manufacturer to Wedding Shoppe and then from Wedding Shoppe to you. This can range from 1-3 weeks.

Your package will be shipped via FedEx, UPS, or United States Post Office depending which carrier is the most efficient and cost effective to your address. You can calculate your exact shipping cost in the shopping bag. Depending on your location, several shipping methods may be available.

We want you to be 100% satisfied with your Wedding Shoppe purchase.Unlike most bridal salons and websites who don’t allow returns or cancellations, we offer a full merchandise refund on all accessories, and a 50% merchandise refund on bridal, bridesmaid, mothers', flower girl, and special occasion dresses, as well as tuxedos and suits.

To return your merchandise…

1.

Return your merchandise within 15 days of receiving it.

2.

Return merchandise in its original condition and in original packaging with tags attached. Monogrammed, dyed, or personalized items cannot be returned or exchanged.

3.

Call 1-877-294-4991 for a Return Authorization number and write it on the outside of the box.

4.

Complete the return form and place it in the box.

5.

Mail the box using your preferred shipping method. When we receive it, we will send you an email.

6.

Once you receive our email, call us with your credit card information and we will issue a refund minus any restocking fees.

Who’s responsible for return shipping?

Online merchandise must be returned via mail. Shipping costs are the responsibility of the customer and are non-refundable. No credit is given for lost packages being returned to the Wedding Shoppe. Non-returnable merchandise sent back to us will not be returned, and no exchange or credit will be issued.

What if I received a promo code or other special offer on my returned or cancelled item?

Returned or cancelled items will void any promotional codes or other special offers.

How do I handle defective merchandise?

If you feel your merchandise is defective, you must contact us within 5 days of receiving it for a return authorization. All merchandise must be returned in its original condition, unworn with tags attached. Once received, our customer service representative will inspect the merchandise for defects and, if applicable, contact the designer to repair or replace it. If we find that the merchandise is not defective or has been misused, it will be shipped back to you. We will incur shipping charges on defective merchandise, but we will not incur shipping charges on merchandise that is not found defective or misused.​

What if I need to cancel my order before I receive it?

When an order is placed at Wedding Shoppe, we immediately place a special order with the designer. As with any special order, the designer does not allow it to be cancelled. As a service to our customers, if you do need to cancel your order, we offer a full refund on accessory orders and a 50% refund on bridal, bridesmaid, mothers', flower girl, and special occasion dresses, as well as tuxedos and suits.

All the products shown on our website can also be ordered in-store however, not all online products are available to try-on or view in-store. Our online and in-store prices are normally the same or similar however, there are exceptions. Please contact customer service to check the availability and price of an in-store product.