Let me level with you: I've been feeling pretty down on the internet lately. From the beginning, the internet was meant to democratize information, provide equal opportunity, and best of all, connect us to each other. Yet, some decades post-invention, the former underdogs of technology have created quite a different ecosystem. 70% of internet traffic (and therefore, information) is controlled by Facebook and Google. Tech institutions' lack of diversity begets biased products. Connections on social platforms are increasingly commodified and substituted with content. I don't have exact solutions, though I know real communities and a true customer focus are more important than ever. And, all systems reset at some point, right?

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