The difference in refunds for a place like FlashDen or ThemeForest and places like retail stores is that if you return the item at a retail store, you are returning a physical good, that’s why you’ll get a refund just because you changed your mind. But on here I could just buy, download, say I changed my mind and still have the goods. That’s a no go.

If something is genuinely broken or doesn’t do what it says it does then first contact the author. If the author doesn’t help then go to ThemeForest support to turn in the author for having a broken file, and they’ll either fix it for you, or refund you, and action will be taken against the author. KEEP IN MIND that this is only for a broken file! Not for support on a file! Authors have no obligation to support you in your usage of the file, nor does ThemeForest.

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<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody