URGENT ROLE, INTERVIEWS AVAILABLE IMMEDIATELYKey Purpose of the role:At the outset of our projects you will prepare environments for the initial deployments of LBS solution elements, deploy those elements, document that deployment and ensure the deployment is complete and ready to pass to support. Subsequently in each project, and indeed for any of our international customers, you will provide the highest standard of ongoing support.This will initially be during UK working hours, however availability for out of hours cover (24/7) will eventually be required (i.e. on call, as part of a rota).Responsibilities:To take responsibility for the preparation, installation, testing and on-going support of CS system and software deliverables.Act as first point of contact for support issues for specific customers and work in conjunction with local 2nd line support teams and all relevant internal staff to provide support to all customers.Internal support to technical and non technical teams. At times, the person may have to be on call and connect remotely to the systems if an incident needs resolving. Potentially delivering training to customer engineering teams, overseeing integration activities with customers and 3rd party suppliers on site.Comply with customer support SLAsProactively monitor and maintain deployed solutionsHelp develop best practice within the company for systems testing, deployment and support.Education:BSC or MSC in Computer EngineeringExperience required:

You should have experience commensurate with at least 5 years in a similar role.