Paradise Found

from babymelon

Just returned from a 5 night stay at Cranes and it is everything it promises. We felt like we were in our own little tropical paradise. The rooms were beautiful and spotless, the staff was wonderful (especially housekeeping) and within walking distance to all the shops and restaurants. They made our 20 month old daughter the center of attention all the time and she loved it!! It is great to find a little slice of heaven that is actually family friendly. We can't wait to return.

Wonderful Weekend

from anonymous

My husband and I stayed at Cranes for a weekend getaway for our 1 year anniversary. From the moment we stepped inside the gate we were mesmerized by the lush greenery, sparkling pools ands quiet intimate atmosphere. The room was spotless, and the gourment cookies and brownies at the front guest were a nice touch. It's super close to the beach, which was a great convenience. We highly recommend Crane's Beach house, it won't disappoint!

Wonderful experience

from anonymous

Spent a long weekend during my daughters wedding. Couldn't have been more impressed with the hotel or its staff. Have recommended friends, would love to return.

Doesn't get any better...

from lori0913

Relaxing, close to all the action and beach. Magnificent grounds, luxury suites.

Paradise!

from anonymous

My husband & I just spent 3 days at Craine's. It was a beautiful, secluded tropical hideway!

We had a standard, inexpensive room. It was beautiful & clean!

We were very pleased & will return!

Not hospitable

from anonymous

I never stayed at Cranes, but after my disapointing experience in trying to make reservations, I won't. I called to make reservations and was quoted $205 per night. I indicated that their website indicated that the cost of the same room for the same time period was $175. Lori, the person I spoke with told me to book on their website to get that rate. The booking service on their website, however, indicated a third rate of $185. I asked to speak to a manager when Lori provided no assistance in clariyfing the discrepency. She told me to wait while I overheard somebody say "give her my cell phone number." I was then told that the manager was not available but to call Julianne on the cell phone. I left a message on the cell phone number I was given but, of course, nobody returned my call. Utlimately, I decided to make reservations at Wrights by the Sea where they were incredibly gracious and gladly accepted my reservation.

"Not hospitable"

Date: February 26, 2004

Reviewer: A TripAdvisor User, Washington, DC

Dear Traveler,

After viewing the posting online I would like to offer my sincere apology for any disapointing experience in trying to make a reservation. We offer many ways to make reservations online and by telephone with our guest service desk. However, our website rates are sometimes offered at a lower rate than calling directly to the hotel. It seems to be a common practice in the hotel industry to offer a discounted rate online in order to bypass calling directly to a live person. After reading your review, I am making some policy & procedure changes with handling online reservations vs. calling directly to the hotel. In reference to the different rates quoted at that time, we do state on all printed material and our website that our rates are based on availability and are subject to change without notice.

Thank you for your very important feedback and the opportunity to respond to your review. I do hope you will change your mind and decide to experience Crane's BeachHouse in the near future.

Sincerely,

Cathy Balestriere

Hotel Manager

You will NOT regret one minute

from anonymous

Just spent 4 lovely days here. With no prior knowledge of the town or Crane's. It's all an A+. Crane's is spotless, maintained like few places. The staff is friendly and as helpful as can be. The rooms are furnished with all one could think of and want for this sort of resort.

Bottom line YOU WILL ENJOY CRANE"S and Delray.

Beautiful rooms and setting

from anonymous

You will love your room at Crane's, which is well worth what we paid and then some. Rooms are beautiful and very clean, although housekeeping only comes once every three days in the summer.

The grounds are small but gorgeous with two pools, tiki bars, grills, and tons of little nooks where you could go to have a drink or read.

No room service, but there are plenty of great restaurants in a 2-3 block walk, the beach is a block away.

We will return.

Tropical Paradise

from anonymous

Gorgeous grounds including lush plantings, two heated pools, tiki huts, and hammocks. The rooms are immaculate and lovely with murals, and complete kitchens. The beds are out of this world. Private yet close to Atlantic Ave. and beach. Not a bad word to say about this hidden paradise.

TripAdvisor Reviews Crane's BeachHouse Hotel & Tiki Bar Delray Beach

Outstanding

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