To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans

(4.57 out of 5)

based on 24,682 ratings and reviews.

98% of customers would recommend these plans to a friend or a relative.

I submitted a claim with all the information requested on the application which I downloaded from their website. A few weeks later I was notified that they weren't using that form anymore and I needed to fill out a second form and submit additional information, which I emailed the next day. I got confirmation that the email was received and called to make sure they did not need any more information. I was assured that the claim would be processed. A few days later I received a letter requesting the information again. When I called, I was assured that the claim had been approved and I would get a check. It took another week, making the total time from submission of request to payment about 4 weeks. I don't know if this is typical. The repeated requests for a different form and additional information, felt like the company was hoping I would not follow through and then they wouldn't have to pay the claim.

Thank you for the feedback on your policy. In the future, if you are dissatisfied with your claims experience please call InsureMyTrip to request a customer advocate. One of the roles of our customer advocates is to expedite claims.

I had to cancel my travel plans because I needed emergency surgery before the trip. I submitted claims and TravelSafe reimbursed me for my non-refunded travel costs but only making me jump through hoops to provide documents for every single expense and it took a long time to receive the check. Make sure that you have independent 3rd party proof for every expense.

This was the second time I used InsureMyTrip. The representative found me a better plan than I was offered by the tour, plus it was less money. She helped me understand what I needed far better than the tour company. I felt I was well covered and felt secure with InsureMyTrip. I will definitely use them again for future trips.