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And if you are going to say something have the courage to put a name to your spite.

I heckled him because he was wrong, so wrong that it wasn't possible for me not to. For all I know, this person is you. I wrote much of and keep the CPAN and search.cpan FAQs, I run the box, I keep it running, and we answer and address feedback as time and patience allow. When some guy starts bitching about how 'this page has no links' or 'this has no FAQ', etc. when that person hasn't sent email to said effect, he's lucky

Just a slight disagreement with you here. I believe that this is the slide you were referring to:

http://omor.com/perl/yapc2002l/8.html

I thought that David Crawford was perfectly clear in his remarks that what he wanted was an FAQ about XML-RSS (the module that he used as an example). The FAQ link that Ms. Ashton referred to is a search.cpan FAQ, not specific to XML-RSS. His point was that it was difficult to figure out if XML-RSS would solve his problem -- not that it was difficult to figure out what search.cpan does.

And how, praythee, is either search.cpan.org or CPAN supposed to be
offering a module-specific FAQ if there isn't any...? (If there are
other doc files available, like for example HTML files at the top
level of the module, search.cpan.org does list them, try for example
distribution 'CGI.pm'.)

Mr Crawford's talk was titled "CPAN is unusable". If his point really
was to complain that XML::RSS should have an FAQ, that title is, ummm,
oddly chosen. In any case, all this talk was to bumble around in the
per

Thanks for the note. Perhaps at this point I should distinguish two things that I may not have stated well:
1. I don't think people should heckle others during presentations. Giving a presentation in front of 300 of your peers is stressful -- getting heckled increases the stress by an order of magnitude. Be polite to your fellow Perl-ites. Period. (Clearly Jarkko, this is not directed at you.)
2. I think as a community we should be open to public critiques that say that CPAN (or other open source softw