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Contact us for a consultation or to get our 50 Principles for a Successful Customer Experience, a quick reference card deck that reveals best practices (and some simple exercises) to help you and your team develop and launch exceptional products. Subscribe below to get your free deck.

Great customer experiences are all around us. And it only takes one bad customer experience to ruin your reputation.

Better than just about anyone, Digital Life Group’s Josh Weinberg knows how to help you delight your customers. Read his writing. Listen to his lectures. Learn from his expertise and tap into his knowledge.

“Thoughtful packaging can help forge an emotional bond between the consumer and the company that made the product. Packaging contributes to the “magic moment” when shoppers are transformed into customers. If the emotional bond is established, loyalty often follows.”