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Genesys Engineer - REMOTE

Professional Services | Gold River, CA | Full Time, Contract, and Temp to Perm

Job Description

About Us

We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment. If you enjoy challenging projects, using new technologies to deliver innovative business solutions, and you're interested in working for an entrepreneurial company, we may have a home for you.

PTP is looking for a senior, hands-on CTI System Engineer to join our Call Center Solutions practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.

Responsibilities

Support a large implementation of the Genesys product suite

Daily Operations and Maintenance

Installation, configuration and testing of Genesys software

Requirements

3+ years experiences with:

Genesys Enterprise Routing solutions

Genesys T-Server and I-Server integrations

Genesys SIP Server

Genesys Reporting

Desired

2+ years experience with:

Genesys eServices

Genesys Workforce Management

Genesys Agent Desktops (GAD and iWS)

Genesys Voice Portal (GVP)

Genesys Info Mart and Interactive Insights

J2EE (Java, Servlets, JSP, EJB, JSF)

.NET (C#, ASP.NET, ADO.NET)

Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.