LAKE BUENA VISTA, Fla. (WOFL FOX 35) – Visitors to Walt Disney World Resort’s Magic Kingdom park told FOX 35 News that they were stranded on a popular ride for more than an hour.

Passengers who were riding the Pirates of the Caribbean water ride late Sunday evening tell us the incident happened around 10:30 p.m. They said the ride stopped running, and they were told to remain on the ride for almost two hours before they were allowed to exit.

Disney officials said attempts were made to automatically restart the ride, and when that didn’t work, staff had to manually bring the ride back into operation. Disney also says that there were no serious injuries.

Park officials have offered an apology to all park goers who were affected and we’ll work on a case by case basis to try to make up for the inconvenience. Disney says there have not been any major mechanical issues with the ride in the past.