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Contact us

You can get in touch with us in several ways:General enquiriesResident line: 0300 123 9966 or 020 8821 5300Email: customerenquiries@onehousinggroup.co.uk(Opening hours 8.00am - 6.00pm Monday to Friday)

Business line: 020 8821 5100

Residents in Berkshireonly can also call the Duty Officer on 020 8821 5344(9.00am - 5.00pm Monday to Friday)

RepairsIf you live in London: Please Call our Customer Contact Centre on 0300 123 9966 - call charges are at your local rate and may vary from mobiles. If you are calling from a mobile or have free call minutes you can also call us on 020 8821 5300.(Opening hours 8.00am - 6.00pm, Monday to Friday)

Please do not call outside these hours unless your repair is an emergency - out of hours calls will be diverted to our emergency repairs service.