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How our clients rate us

Firsthand feedback to help you out

We invite all of our clients to fill out a feedback form at the end of their stay. No holds barred - they tell us exactly what they thought of their city break accommodation and the service we provided throughout. You're welcome to look through all of their comments below.

Keeping me informed with regular emails, however not all info was accurate. The info on the apartment said towels were not supplied (they were) and I was told to bring euros 200 for damage deposit which was not required.

Anonymous - Chester, United Kingdom26 August 2015

Oh-Barcelona

8.7

Not a lot of follow up on when the reservation was made. I was not sure if it really was booked, and would have liked a confirmation email a few days before arriving just to confirm i have the information of who to contact. When you are traveling you often do not have the email chain if it is in your computer at home.

Dear Customer, from Oh we appreciate and value your comments.
Please note that once a booking is confirmed we send clients a confirmation email with the exact address of the apartment and the owners contact details.
Also, in case you require further assistance, our Customer Service department is available every day of the year from 11h to 20h.

Anonymous - North Potomac, United States26 August 2015

Oh-Barcelona

10

Great communication and information from Oh made the whole holiday very low stress

Marcus - Coventry, United Kingdom18 August 2015

Oh-Barcelona

10

Friendly, timely service and well informed contact person.

Henrieta - Christchurch, New Zealand14 August 2015

Oh-Barcelona

8

Quick reply or even direct phone access to English speaking people.

Anonymous - Saint Lambert, Quebec, Canada11 August 2015

Oh-Barcelona

6

I wouldn't be able to trust the photos of your apartments again.

Anonymous - Crediton , United Kingdom10 August 2015

Oh-Barcelona

8

Our problems was tried to be solved quick an easy. Nice staff

Anonymous - Trondheim, Norway28 July 2015

Oh-Barcelona

10

Frictionless.

Dave - Seatoun, New Zealand20 July 2015

Oh-Barcelona

8.7

Website was easy to use with lots of accommodation to choose from. The filter process helped to narrow down the number. Quick responses to emails.