Services

Support you can rely on

Here at ROCOL we understand that high quality and efficiency is key to your operation. To help you achieve this we offer free advice and support alongside our paid premium care packages. If you have a question then please get in touch and we’ll do our best to help, see the contact page for our details or why not engage with us via social media.

Full Audit Compliance-ROCOL is the UK’s first ISO 21469:2006 certified lubricants manufacturer. ISO 21469 is a globally recognised hygiene certification that ticks an important box for auditors as it provides credible, independent assurance that all ROCOL products are formulated, manufactured and supplied hygienically and safely.

ISO 21469 certification ensures traceability and is a globally recognised hygiene certification that ticks an important box for auditors. It provides credible, independent assurance that all ROCOL products ae formulated, manufactured and supplied hygienically and safely. Full audit compliance for major supermarkets, European Food Safety Inspection Service (EFSIS) and the British Retail Consortium(BRC).

All products in the FOODLUBE range:

Are ISO 21469 certified

Are NSF h1 registered for incidental food contact

Are manufactured only from F.D.A. listed ingredients

Do not contain mineral hydrocarbons

Do not contain genetically modified ingredients

Do not contain nut oils or synthetic glycerides/esters derived from nut oils

Is a bespoke survey of all the individual plant lubrication requirements

Is a detailed photographic/visual survey of the full manufacturing facility

Compiles the information which is presented in a customised folder

This in-depth survey is recognised by audit bodies e.g. EFSIS or BRC. It is carried out by a local ROCOL® lubrication specialist and all ROCOL Sales Engineers are high calibre-qualified engineers who are focussed on improved efficiency and cost reduction.

ROCOL® drives ‘Best Practice’ plant management and can improve business performance for all customers through a professional and structured approach to Plant Management. ROCOLcare customers are offered a range of services including;

Stores Management and Handling

Storage cabinets and storage units – a selection of ROCOL storage options are available giving easy access to ROCOL products and maintaining stocks are the correct levels.

Lubricant equipment-ROCOL offers ROCOLcare customers advice and provides the correct equipment that should be used for efficient and safe use when handling, transporting and applying lubricants.

Signage and Labelling

Equipment labelling for lubrication ease – every lubrication point can be labelled with metal detectable labels indicating the correct lubricant to use.

Signage indicating application & product – bespoke customer signage can be designed demonstrating which ROCOL product should be used on the correct application.

Standard Operating Procedure (SOP)

Wallboards that visually simplify the selection of the correct lubricant from the stores demonstrated through detailed photography showing the specific machine lubricated.