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Welcome to the OSLC Platform Group. This group is a part of Service Management Connect ,
technical communities for Integrated Service Management (ISM)
professionals. Join today to connect with experts and practitioners and
learn more about the OSL

The Internet is changing the face of product support. It is an
undeniable fact that the manner in which we attempt to resolve problems,
be they complex software applications or finding the closest Italian
restaurant, is entirely different than 10, 5, or even 2 years ago. In
all facets of our daily lives, how we search for answers to even the
simplest of problems have been forever changed through online technology
and capabilities. The... [More]