FAQs

How do I get to Bird Island?There is a daily scheduled flight between Bird Island and the main island of Mahé. Your seat on this flight is booked and confirmed along with your room reservation.

How long is the flight?The flight is approximately 30 minutes.

What time does the flight from Mahé to Bird Island depart?Our flight departs from Mahé at 10.40 am daily, with check-in at 09.40 am at the Mahé Domestic Terminal. You will reach Bird Island at approximately 11.10 am. Any changes to the schedule will be communicated to you accordingly.

What time does the flight from Bird Island to Mahé depart?The flight from Bird Island Island departs at 11.25 am and reaches Mahé at approximately 11.55 am.

What is the luggage restriction for these flights?15 kg per person.

Can I purchase excess luggage?Unfortunately, this is not possible for our flights. However, excess baggage may be accepted on the same flight depending on space availability or forwarded on next available flight.

Is there a luggage storage facility at the Mahé Airport?These facilities are currently being upgraded. Meanwhile, any excess luggage can be stored at the airport police station. Bags must be clearly tagged and locked.

Must I carry soft luggage only?Due to the aircraft’s size, luggage space is limited. Thus, soft luggage is recommended as this allows greater flexibility to accommodate everyone’s luggage.

Who operates the flights between Mahé and Bird Island?Our flights are mainly operated by Air Seychelles, where a twin otter aircraft is used; but at times Zil Air undertakes our flights, using a vulcanair aircraft.

Can we organise a private flight to Bird Island?Yes, private charter flights can be organised through our reservation department. Kindly contact [email protected] for further information.

Accommodation

What are the room categories?Bird Island Lodge has only one room category. All the chalets are open plan, with one bedroom, a corner lounge and adjoining shower and WC. All chalets have a patio overlooking the island’s natural gardens and on to the ocean. For further information on the rooms Click Here.

Facilities & Services

Is there WIFI on Bird Island?There is complimentary Wi-Fi in the lobby/reception area, the bar and lounge area, and in all the chalets.

Is there mobile phone network?There is no mobile phone network on the island; however, calls may be made via our landline at reception, at an additional charge.

Is babysitting available?Babysitting can be arranged at an additional charge. Please enquire at reception upon arrival.Kindly note that this can be organised subject to availability.

Is there a shop on the island?Bird Island has a small boutique stocking clothing items for island-wear, swim-wear, flip flops, hats, certain toiletries and souvenirs.

What if I have any allergies?If you have any allergies please inform the reservations team upon booking so that the hotel is advised accordingly. *Please note that we do not cater for food allergies*.

Activities

Should we pre-book any activities?In fairness to all guests, activities cannot be pre-booked. We work on a first come first serve basis.

Health & Safety

Are there dangerous animals on Bird Island?There are no dangerous animals on the Island.

What happens if there is a medical emergency?We have trained First Aid staff on the island to assist guests; and we are able to arrange a helicopter evacuation should this be necessary.

More Questions…

How do I get to the Seychelles?Via Air Seychelles,our national carrier, which operates scheduled flights from destinations such as South Africa, Abu Dhabi, and Mauritius into Mahé International Airport.

International carriers include British Airways, Condor, Turkish Airlines, Austrian Airlines, Edelweiss Air, Etihad Airways, Emirates, Kenya Airways, Ethiopian Airways and Air Austral. There are also many Tour Operators and Travel Agents worldwide that you can book flights through.

How long does it take to clear immigration and customs?Depending on the number of international arrivals, this can take up to an hour. To facilitate this process, Fast Track services are provided by Air Seychelles. Click Here for further information.

How far is the International Terminal from the Domestic Terminal?It is only about a 3 minute walk from the International Terminal to the Domestic Terminal. The terminals are adjacent to one another.