Update on the web

Step 1

Step 2

Step 3

After the plug-in is downloaded, open it and click Run to install the drivers.

Step 4

When the application loader launches, connect your smartphone and select OK to start the update process.

If you receive the message that no updates are available after clicking on the Check for updates button, you may still be able to find software for your smartphone by visiting the software download site for your carrier. Find the software download site for your carrier.

Update on the web

Step 1

Step 2

Step 3

After the plug-in is downloaded, open it and click Run to install the drivers.

Step 4

When the application loader launches, connect your smartphone and select OK to start the update process.

If you receive the message that no updates are available after clicking on the Check for updates button, you may still be able to find software for your smartphone by visiting the software download site for your carrier. Find the software download site for your carrier.

Content for: plugin installed

Update on the web

To see if you have the most recent software, or if there are updates available, connect your smartphone to your computer via USB and click the button below.

Please note: Until the update is complete, you will not be able to use your BlackBerry smartphone. Should you unplug or cancel the update process before completion, your smartphone may be unusable and you may need to restart the update process to regain use of your device.

Update using BlackBerry Link

If a new version of the device software is available for your BlackBerry device, it will be listed in the Settings view in BlackBerry® Link on your computer. From there, simply click Install Update to update your software.

Update from your smartphone

You can update your BlackBerry smartphone OTA (Over-the-air) without connecting to computer. To get started, on the Home screen, swipe down from the top of the screen. Tap Settings > Software Updates. Tap Check for Updates.1

Using this software and any updates or upgrades as provided by Research In Motion Limited or any of its affiliates ("RIM") is subject to the BlackBerry Software License Agreement ("BBSLA"), unless otherwise stated. The BBSLA is available at http://www.blackberry.com/legal.