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The US Postal Service prohibits shipping bulk Lithium-ion and Lithium-polymer replacement batteries through the mail including to APO/FPO addresses. The rules state only lithium batteries installed in equipment are permitted. FedEx and UPS will accept Lithium batteries if shipped ground. If faster air service is needed there is a dangerous goods fee in addition to the shipping fee.

You may want to consider nickel metal hydride (NiMH) batteries. They are not considered hazardous and provide very good performance. Below is a list of Motorola radios with compatible NiMH batteries.

Motorola P25 and DMR 2-Way Radios

APX 8000, APX 7000, APX 6000, SRX 2200

Motorola APX 8000, APX 7000, APX 6000, SRX 2200 can use the NTN7035. It has a IP67 submersible rugged rating, IMPRES automatic conditioning, and 2000 mAh capacity. It is also FM intrinsically-safe rated.

APX 4000, APX 3000, APX 1000, APX 900

There are no USPS APO friendly batteries for the APX 4000, APX 3000, APX 1000, or APX 900 at this time.

XTS 5000, XTS 3500, and XTS 3000

Motorola XTS 5000, XTS 3500, and XTS 3000 radios have several battery choices listed below that can be shipped to APO addresses.

New Design From Earphone Connection Can Be Used In Either Ear

Two-way radio users who use an audio accessory with an acoustic tube will benefit from a new ear tip from Earphone Connection. The FIN ULTRA AMBI is an improved design released at this year’s IWCE in Orlando.

It is constructed with soft semi-translucent extra soft Silicone for all day comfort. It can be worn in either ear and the open skeleton design improves ambient listening. The FIN ULTRA AMBI is available in small, medium, and large. It can be ordered in clear or black. The original FIN ULTRA is still available at a lower price but must be used with the left or right ear only.

Earphone Connection is a leading manufacturer of two-way radio audio accessories including the Hawk used by many law enforcement agencies. For additional information about EPC and other Tactical Ear Gadget products visit our website or call our office at 302-734-9250 M-F 8-5pm EST.

Motorola Solutions will retire the Vertex Standard brand this month. The digital eVerge EVX-261, EVX-S24, analog VX-260 series, VX-450 series, VX-2100, and VX-2200 will be rebranded with the Motorola logo. The eVerge DMR EVX-261 and EVX-S24 are compatible with all Motorola MOTOTRBO digital radios. The last day we can place new orders for Vertex branded equipment is 12/31/17.

Vertex Standard Product Cancellations

The following Vertex eVerge and P25 products and associated accessories will end production at the end of this month,.

Motorola Will Continue Support and Depot Warranty Repairs

Warranty repairs will be honored by Motorola and support is planned for another 5 years. The programming software will remain the same. If your Vertex radio or accessory has been cancelled, contact our office and we can recommend a replacement.

Instant Help Notification For Customers, Employees, and Visitors

Providing public-safety assistance for parking lots and other remote areas on your property can be challenging. Schools, manufacturing facilities, and open 24-hour locations are looking for a reliable solution.

If you require a highly visible security force presence and instant communications for help, a wireless emergency callbox is an easy fix. They can be solar-powered and don’t require expensive wiring installation costs for remote locations. Call boxes are integrated with your existing analog, P25, or DMR digital radio system.

CALL24 Wireless Callbox Manufacturer Visit on 11/30/17

CALL24 has been the leader in wireless callbox systems for over 20 years. Headquartered in Winston-Salem, NC they offer a wide selection of callbox systems for different applications.

As part of our effort for continued training, CALL24 will visit our Dover facility on 11/30/17 for the day. Any local prospective customers interested in a wireless callbox system for their property can contact us to attend an afternoon session. Call our office at 302-734-9250 or respond using the form below.

Due to component obsolescence challenges, Vertex Standard is announcing a 60 day cancellation notification of the below list of legacy products. The last order date is June 30, 2017. The radios will carry the standard Vertex Standard 3 year warranty policy. After July 3rd, there will be a 7% price increase for any excess inventory at Vertex.

Motorola APX XE vs. APX XE500 RSM Feature Comparison

Motorola’s IMPRES XE rugged remote speaker-microphone (RSM) choices for extreme environments are designed for firefighters with APX 6000XE, APX 7000XE, and APX 8000XE P25 radios. Available in black or high visibility green, they have a strobe light, orange emergency button, and clip with D-ring.

Motorola APX XE and APX XE500 Shared Features

Both the XE and XE-500 are rated IP68 for submersibility and carry an intrinsically-safe rating to match the APX radio certification. Both have a large volume toggle switch and are 50% louder than a XTS RSM. There is a reflective label on both styles for increased visibility. The APX XE was introduced about 5 years ago and is available in green (NNTN8575A) and black (NNTN8575ABLK).

New APX XE500 Feature Improvements

The XE500 started shipping last year with additional features. It has a channel knob and larger emergency button with embedded orange lighting. Noise suppression is improved and can pickup your voice when you can’t hear yourself talking. The heat resistant cable can withstand 500 degrees for 5 minutes without harm.

The XE500 is intrinsically safe rated for UL-TIA4950 but does not have a FM certification. If your department uses intrinsically-safe APX radios, check to determine if you need FM or UL certified accessories. They are not interchangeable.

Motorola APX P25 and MOTOTRBO DMR radio users working in high noise environments can now use 3M Peltor hearing protection. There are 14 headsets certified in a variety of styles with up to 26dB NRR. All are optimized for digital and carry a 12 month warranty.

Direct Connect Headsets

Direct connect headsets do not require an adapter and include the push-to-talk button on the earcup. The RMN5137 over-the-head style provides a 25dB noise reduction rating. RMN5138 behind-the-head version offers 24dB and can be worn with headgear. There is also the RMN5139 with clips for hardhat attachments. All have noise-cancelling boom microphones.

Headsets Using Nexus PTT Radio Adapter

Standard headsets with Nexus plugs use the PMLN6095 APX/MOTOTRBO adapter. This PTT cable is not compatible with the ComTac III or SWAT-Tac models that require NATO wiring. Specs are identical with the direct connect models and the same style choices are available – PMLN6088, RLN6477, or the RMN4051.

Listen Only Headsets With 3.5mm Connectors

Motorola offers listen only headsets with both threaded and non-threaded plugs for use with remote speaker-microphones. Most RSM’s with a 3.5mm jack require a non-threaded accessory plug. The RMN4055 (headband), RMN5132 (Neckband), and RMN5133 (hardhat) are the most popular.

The exception is the NNTN8383 RSM with an industrial noise-cancelling (INC) microphone. The 3.5mm threaded jack is located on the the cord.

The RMN4057 with hardhat attachment and threaded plug is the correct choice. For headband style and 3.5mm threaded connector choose the RMN4056.

TacticalPro Headsets with Ambient Listening

3M Peltor TacticalPro electronic headsets include small microphones on the ear cups to pickup surrounding sounds for increased awareness and safety. The TacticalPro works great in environments with harmful impulse noise because it instantly block harmful sounds. It also will amplify low sounds to a comfortable level when needed. These headsets also use the PMLN6095 Nexus radio adapter and are available in all 3 styles – RMN4052, RMN5135, and RMN4053.

Motorola and 3M Peltor Part Number Cross Reference

The Motorola 3M Peltor Cross Reference Chart shows all of the Motorola certified headsets and the associated 3M Peltor part numbers. The headsets are optimized to work with APX 8000, APX 7000, APX 6000, APX 4000, APX 3000, and APX 1000. MOTOTRBO radios include the XPR 7000 and XPR 6000 series.

Compatible with APX 7000, 6000, 4000, 3000, 1000, SRX 2200

Motorola Solutions introduced a new thin remote speaker microphone designed for law enforcement, transit police, and ems personnel. The new IMPRES XP RSM uses dual microphone noise suppression technology like the XE RSM designed for firefighters. It is expected to start shipping in September.

Two Styles – IP68 Submersible or IP55 with 3.5mm Threaded Jack

The NMN6271 model has a Delta T submersible IP68 rating allowing it to survive under 2 meters of water for two hours. This microphone can be scrubbed with soap and water if needed.

Or…choose the NMN6274 with a IP55 rating that can handle a heavy rain storm and includes a 3.5mm threaded jack.

Both models include an orange emergency button, volume toggle, and one programmable button.

There are also 2 models on the roadmap for the Motorola XTS 5000, XTS 2500, and XTS 1500 due for release later this year.

Cloning the Vertex Standard VX-820/920 radio platform requires CPS programming software and a PC to enable the feature. CE-59 is used for the analog VX-820 and VX-920 series, while CE-76 is required for digital P25 VX-P820 and VX-P920 models. Vertex Standard programming software can be obtained from any authorized dealer.

Cloning is only possible with display radios and you must match identical models with the same sub-band.

Check the full model number under the battery to be sure (For example VX-824-G7-5).

Follow These Steps for Cloning the VX-820/920 Radio Platform

Step 1. Upload the radio’s programming data using the appropriate programming software and enable the Radio-to-Radio Clone feature. This feature is found under the Common Menu tab in the Miscellaneous section as shown in the graphic.

Step 2. Download the programming changes to the radio. This step must be done to all radios that you will be cloning.

Step 3. Put both radios into clone mode by pressing and holding the PTT and Monitor (the side button directly beneath the PTT button) buttons while powering the radio on. “CLONE” will be shown in the display as shown below:

Step 4. Attach a CT-116 cloning cable to each radio’s accessory connector. The accessory connector is located on the right side of the radio, as viewed from the front of the radio.

Step 5. Press the Monitor button (the side button directly below the PTT button) on the target or destination radio (this is the radio you want to transfer data to) and “LOADING…” will show in the display as shown below:

Step 6. Press the PTT button on the source radio (this is the radio data you want to transfer to another radio) and “SENDING…” will show in the radio’s display as shown below:

Step 7. The cloning process is complete when the display on both radios shows “CLONE” as seen in Step 3 above. The process will take approximately 30 seconds, depending upon the amount of data to be transferred. If the clone process was not successful, “Error 1” will show in the display of the source radio as shown below:

Step 8. If cloning was successful, turn off both radios and remove the CT-116 cloning cable. If cloning was not successful, verify Step 1 and 2 were done and repeat Steps 3 through 7.

Configure Your APX With The Best Controls For Your Installation

Until last year, only the O3, O5, and O9 heads were available for Motorola APX mission critical P25 mobile radios. The APX 4500 was introduced with the new O2 head for dash or remote mount configurations. There are now five control head choices available for the APX 6500 and APX 7500 radios including the O2, O3, O5, O7, and O9.

The O2 and O7 heads should be considered before you order your next APX 6500 or 7500.

Choose the APX O2 Head Option for Outdoor Installations

The O2 head is rated IP55 for extreme environments and is designed for motorcycle, marine, and fire truck pump panel installations. We used this configuration for the South Bowers airboat. This rugged, XE style head has a color display, large knobs, and an integrated speaker.

Choose APX O7 Control Head for Integrated Keypad

The O7 control head has a flush-mount design with integrated keypad, siren, lights, public address (PA) and gun-lock controls. It features a color display with enlarged multi-function rotary knob for easier control of talk-group and volume settings.

APX O5 and Specialized O3, O9 Control Heads Are Still Available

The O5 head is still the most popular option for most applications but the new choices make it a tougher decision. The O3 hand-held control head is perfect for covert and other special installations. The O9 head is packed with features but requires a bigger footprint.