Add New Users

Administrators can add two different user types to their eVoice account. IMPORTANT! Adding a user may result in a change to your billing plan. (See About Billing and Usage.)

TIP: Since you will be assigning users to an auto-attendant (i.e., virtual operator), and giving them extensions and/or direct-dial numbers, you may want to already have your auto-attendants set up. To do so, see Create an Auto-Attendant.

Select the type of user you want to add to the account: Standard or Stand Alone.

User Type

Description

Standard

Select this user type to create a new eVoice account for a specific person or department who can be reached via an extension on your auto-attendant's menu and/or via a direct-dial number.
The user will have voicemail, access to an online-message inbox, a customizable personal greeting, and unique call-routing settings.

Stand-Alone

Select this user type to create a user that may only be reached via a direct-dial number. (This type of user has the same features as for a Standard user, but he or she can not be dialed through your auto-attendant menu.)