About Us

For more than two decades, INTERPROM has been on a mission to improve the service quality of our IT customers. The vision that motivates and sustains us is an IT industry in which IT professionals are educated and inspired to excel in servicing their IT customers in a sustained effort to elevate the business’ performance.

In support of this mission we have traveled all over the world servicing more than 450 customers in every industry and of all sizes. Furthermore, we volunteered on IT industry associations, reviewed publications, presented at local, regional, national and international events, and published books, white papers, blogs and podcasts.

Who We Are

Collectively, we’re like-minded IT professionals who:

Have over 100 years of IT management experience among us, and more non-IT business experience beyond that

Have entrepreneurial start-up, mid-size company operation, as well as extensive Fortune 500 track records

Among us, hold almost every (IT) Service Management-related, Information Security Management-related, Business Continuity Management-related, Business Relationship Management-related, DevOps-related and IT Governance-related certification, plus some in other methodologies and practices

Interested in getting to know us even better? Follow the link below for more information or request a reference call with one of our satisfied customers!

Why We’re Here

Why are we doing what we’re doing?

Be a preferred source of unbiased, practical, and pragmatic IT Management information

Span all major theoretical frameworks and auditable standards

Help apply Service Management to the reality of running IT as a business

Save other IT executives, IT managers, and IT practitioners time and trouble by exposing oft-repeated mistakes and delays

Give back to the IT Service Management, Information Security Management and IT Governance community

Interested in getting to know us even better? Follow the link below for more information or request a reference call with one of our satisfied customers!

What We’re Doing

In a nutshell, we provide consulting services, advisory services, training services and auditing services. Each service contributes in its own unique way to our IT customers’ efforts to improve the quality of the service they provide to their customers, and as such elevate the performance of the business. And for all these services, we:

Provide convenient access to information and resources in easy-to-manage chunks

Offer information knowledge and expertise that is vital to all IT professionals

Address all levels of the business organization

Interested in getting to know us even better? Follow the link below for more information or request a reference call with one of our satisfied customers!

Our Logo’s Symbol

Our logo symbolizes who we are, why we are here and what we’re doing.

Our tagline “Elevating Business Performance” is represented by the two red “hooks” you see in our logo

The one that is pointing northwest represents an upward pointing arrow, symbolizing the how our services elevate you and your business performance

The one that is pointing southeast represents two guiding arms, symbolizing the arms of every team member steering you towards elevating your personal and business performance

Interested in getting to know us even better? Follow the link below for more information or request a reference call with one of our satisfied customers!

Ron Kaufman, the author of New York Times Best Seller “Uplifting Services”, defines service as taking action to create value for someone else. Servicing our customers, communities, and peers in the IT industry has enriched our relationships, has improved our network of support and has contributed to our success. Hence our passion for improving the service quality of IT by showing how every IT professional can add more value to others, and gain more for him or her.

Since the inception of the ISO/IEC 20000 standard, INTERPROM has taken the lead in serving as the “one-stop shop” in leading its customers towards certification. Download our free white paper and learn how your organization can benefit from ISO/IEC 20000.Learn More