Blog

Cloud Asset Manager – A New role for ITAM? I recently published a blog on LinkedIn (which you can find here) where I spoke about the IT Asset Management Skills shortage and whether it’s a bigger problem than we think. I had some positive feedback and messages, but one stood out. “Do you think that […]

Using SAM to Create & Maintain your CMDB – Introduction: Hot on the heels of having created the SAM Global Report for 2018, SAM Charter is looking to strengthen its relationship with Service Management Technology providers. Of particular interest to us, is ServiceNow. More recently, their SAM Pro module is gaining wider adoption within their […]

SAM Global Report 2018 – Introduction: It’s been too long since I took the time to write a blog and catch you all up on what new content we have created at SAM Charter. One of our prouder achievements was to create the SAM Global Report for 2018. This looks to capture and anonymize the […]

Name Stuart Pomfrett How long have you been in SAM? 13 years Area of Focus/ Specialism(s): Everything that affects the technology lifecycle from SAM compliance risk assessments, stakeholder management, strategic development integrating the commercial, operational and technical inputs to generate a balanced software strategy. Primarily, SCC’s ManageSMART services focus on risk and reward: […]

Company Name How long have you been in SAM? 9 years Area of Focus/ Specialism(s): Contracts and licensing of datacentre software vendors, including all of the big ones, and SAM policies and processes to support their management. What is the biggest change you’ve seen in SAM since you started in this discipline? The shift […]

Company Name How long has your company been in Commercial and Procurement Services? 5 years Area of Focus/ Specialism(s): Software License Compliance and Optimization; Licence Assurance & Advisory and Managed Software Asset Management (SAM) Services. What is the biggest change you’ve seen in SAM since you started in this discipline? A maturity within the […]

Seemingly a life-time ago, I was sailing the high seas on HMS Nottingham – a Type 42 Destroyer. As a member of the white mafia (aka the Supply & Secretariat Branch) it was my job to grease the wheels in respect of all matters administrative. It just so happened that the location of the Ship’s […]

Software Asset Management (SAM) professionals are used to audits. External vendor audits, ‘SAM/Compliance Engagements’ or visits from the likes of the Business Software Alliance (BSA) are part and parcel of a SAM professional’s life. What SAM professionals are less used to is an audit of their function as part of the organisation’s internal audit strategy. […]

Company Name How long has your company been in Commercial and Procurement Services? 10 Years Area of Focus/ Specialism(s): Civica (https://www.civica.com/en-gb/) is a market-leading specialist in business critical software applications, digital solutions and managed services that help teams and organisations around the world to transform the way they work. Combining exceptional customer focus, experience […]

As ever, we can lose sight of what’s important in SAM, especially if we are chasing a rapid implementation to generate ELP’s for a collection of vendors we fear will knock on the door at a moment’s notice. If your company is still at that point where a SAM tool is some way away, but […]