Understand the Auto + Motorcycle Claims Process

File Your Claim

Start your claim online, or with the State Farm® mobile app. You can also file your claim by calling 800-SF-CLAIM (800-732-5246) 24/7, or contact your agent, if you prefer.

We’ll Review It

State Farm will review the details of your claim, determine if the incident is covered, and assess the loss or damage. We’ll be in touch if we need additional information, to explain your coverages, or discuss next steps.

Estimates + Repairs

We’ll provide you with estimate and repair options so you can make an informed decision.

Payments

Payments are based on the terms of your policy. State Farm may pay the repairer directly, send payments to your bank account, or send them to you by mail.

This is the process for a typical Auto + Motorcycle claim. The process we apply to your claim may differ based on your policy details, the incident in question, and other, relevant factors.

To learn about the claims process for Home + Personal Property, Health + Life, and other kinds of claims, visit Claims Help.

Understand the Auto + Motorcycle Claims Process

File Your Claim

We’ll Review It

State Farm will review the details of your claim, determine if the incident is covered, and assess the loss or damage. We’ll be in touch if we need additional information, to explain your coverages, or discuss next steps.

Estimates + Repairs

We’ll provide you with estimate and repair options so you can make an informed decision.

Payments

Payments are based on the terms of your policy. State Farm may pay the repairer directly, send payments to your bank account, or send them to you by mail.

This is the process for a typical Auto + Motorcycle claim. The process we apply to your claim may differ based on your policy details, the incident in question, and other, relevant factors.

To learn about the claims process for Home + Personal Property, Health + Life, and other kinds of claims, visit Claims Help.