This article is about how we use
your feedback to help develop our products. Some companies say
they listen to our customers. Here is where we show you,
rather than tell you.

Article 1A gentleman from our local newspaper came in with a
Canon HDV camera. The problem he ran into is that he uses a
bottom mount
by Bebob FireStore (FireWire HDD), but the cable that came with
is just plain awful. It's too long; and because of the
configuration, he's already broken the port on his camera once, and
is afraid that he's going to break it again when he's out shooting
in the field. Here are pictures of his camera (Canon XH A1 -
HDV 1080i with Bebob HDD mount).

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For this
application, we recommend two possible solutions -

Recommendation 1:
If he
wants to just keep it connected most of the time, he can just use a
short FireWire cable that has angled connectors on both the 4pin
(camera) side, and the 6pin (FireStore) side - this gives him a
connection just like what he already has, but is more compactHere's the cable:
/Parts/rr-cfa-4r16r3-12.html

Recommendation 2: To
help preserve the port from frequent plugging and unplugging, as
well as possibly getting the cable caught and ripping it out of the
camera, we also gave a recommendation of a short FireWire DV
extension cable. It can also be considered a quick disconnect
cable. See here:
/Parts/rr-cfra-44r01-06.html

Article 2A local commercial videographer came in with a
similar problem, but he had a top mount
FireStore FS-100. The problem he had, is that the cable
came straight out of the front, (no angle), and then he had to wrap
it a few times around the middle of the stand on top of his camera,
and then route it to the back where it plugged in on the side.

Click for larger image

Click for larger image

Click for larger image

For this
application, we recommend two possible solutions -

Recommendation: One
of the things he found was most annoying, was that his cable was
about 4 feet long; but he really only needed the length to be a
total of about 24 inches. The cable that we found would angle
towards the back of his camera, and thus keep it out of the way of
his hand, and also out of the way of the controls on the back.See the recommended cable:
/Parts/rr-cfa-64r3-24.html

Recommendation 2: As
a second option, we were looking to preserve the port on the
FireStore for damage, so we wanted to use a short angled extension
that could be 1.) angled down to not get in the way, and 2.)
seamlessly mounted to the top handle: Here's angled FireWire extension that we recommended for him:
/Parts/rr-gcfrextp-6r16r4-14.html