Wrong license check BackendAPI controller?

This morning the BackendAPI controller suddenly throws SpssException 19,"IBM SPSS Statistics is not licensed (failed to get license for IBM SPSS Statistics)."

The backend controller is version 20.0 for SPSS version 20.0. I have no other SPSS versions installed on my laptop.

TheCommuter utility shows there are plenty of free licenses for SPSS 20.0 available in our domain. There is also 1 license for version 22.0, but that one is not available for general use at the moment.

Is the Backend controller getting its license information from the most recent installed version in our network? Is there a way to fix that?

5 answers

The .NET modules do not do their own license check.License checking takes place in the Statistics code.In other words, if you ran the version of Statistics that your .NET app is using, you should see the same license failure.So either your Statistics license has expired, or Statistics cannot contact the relevant license manager, or you are managing toload a different and unlicensed version.

We have only 1 user testing SPSS statistics version 22.0 (1 license) All the other users are working with version 20.0

Our administrator can monitor who is working with what specific version with 'Sentinal RMS Server Administration'. If our NET BackendAPI application starts normally, it is using license 22.0 not 20.0. If the license for 22.0 is occupied, the BackendAPI fails.

This problem happens on a production machine and on a development machine.