Slush Machine Maintenance

Slush machine and slush syrup suppliers by SlushCo and Denby Dale Coffee. We only supply premium slush machines and slush ‘puppy’ machines with full onsite parts and labour warranty. We do not sell cheap imported slush machines from the far east as in our experience, although they can cost a few hundred pounds less, we believe it’s a false economy buying sub standard equipment that have a good chance of breaking after only a few months leaving the buyer struggling to source parts not to mention an engineer who is able to repair said slush machine(s). Ultimately, the buyer learns an expensive lesson and has to then purchase a replacement slush machine.. this is where we come in..

It’s important to keep your slush machine in a clean and hygienic condition. We have detailed below a guide on how to clean your slush machine, regardless of the manufacturer.

Full clean/sanitising slush machines should be carried out every 2 weeks (or every 500 drinks). Here’s a guide of how to do this:

1. Turn the slush machine off.
2. Drain any remaining slush.
3. Fill the slush machine tanks with luke warm water and a mild detergent.
4. After 10 minutes draw off and discard the water.
5. Remove the slush tank lids and wipe clean. Do not immerse in water.
6. Remove the slush tanks by carefully lifting the front then sliding forwards.
7. Once the tank has been removed, slide off the mixing spindle from the freezing cylinders.
8. Remove the large “O” ring at the rear of the barrel and soft seal on the drive shaft.
9.With mild detergent and warm water, wipe all the machine surfaces down.
10.Remove the dispensing tap parts by pulling out the locking pin & remove the “O” ring /plunger and/or seal from the draw valve.
11.Wash all parts with clean warm water and mild detergent, rinse and allow to dry.

Re-assembling your slush machine

1. Lubricate the rear O ring, seals and tap plunger with food safe petroleum grease.
2. Replace the slush tap handle by reasemmbling the tap locking pin.
3. Lubricate the inside of the soft seal and replace on the machines drive shaft.
4. Replace the large O ring seal on the rear of the cooling cylinder.
5. Lubricate the bush located in the front of the bowl and the outside silicon seal of drive-shaft.
6. Repace the mixing spindle by sliding back into place on the freezing cylinder.
7. Replace the slush tank and align it with the large O ring to the rear of the frezing cylinder.
8 Align the agitator with the silver bushing in the front of the bowl by lifting the agitator while sliding the bowl into position.
9. Make sure the slush tank is correctly positioned with the slot in the front side of the tanks base and locked over the edge.
10. Fill the machine with sanitising solution and let sit for ten minutes
11. Drain then rinse.
12. Your slush machine is now ready.

* Warranty exclusions

1. Wear & tear items such as seals and plastic replacement parts e.g. handles.
2. Breakages due to heavy handed use or miss use. You must not wash your tanks in a dishwasher.
3. Machine issues caused by failure to leave sufficient airflow space at either side of the slush machine.
4. Poor maintenance and lack of cleaning.
5. Sub standard product usage**

** Our slush machines are premium in build and material quality and on average should last 2 or 3 times longer than ‘budget’ slush machines. We strongly urge you to use a premium slush syrup in our machines. As a business we don’t insist you have to purchase our slush syrup, we believe it’s an outdated way to conduct business and can only benefit the supplier, not the customer. However, we do recommend that good quality syrups are used to protect your investment. Quite simply this means avoiding using ‘cheap’ syrups, and there are plenty around – as indeed there are many good quality syrups available. These substandard syrups are easier to identify than you may think. Some companies often demonstrate pride describing themselves as ‘cheap’ and their products as ‘cheap’ and whilst we understand that saving a few pounds may be tempting, thus reducing your slush syrup costs from 6p to 5p (per average serving) but considering your margin should be anywhere between 50p – 90p and beyond per slush drink, that penny saving really should be put into perspective. One of the most costly ingredients in slush syrup is sugar and sugar pricing has doubled in recent times. Sugar acts as the antifreeze ensuring the slush syrup, when mixed correctly with water, is frozen to the correct consistancy which ensures the blades, freezing system and motors are not put under any duress. Your warranty will not cover any damage caused by using inferior ‘cheap’ slush syrup.