"horrible for me"

I was brought in hospital after taking and overdose.. I was with the police and I was put on the obs ward by the A&E.... I never got medication on time and they even lost some of my medication... my mum wasn't happy and nor was I... im 16 years old and I got treated awfully on that ward.... only a few nice staff and I wish all staff was like that... im 16 with a mental health problem and now im in a PICU unit because I have gotten worse but I was so upset and also scared because there was men waving at me and coming by me and trying to talk to me... it scared me a lot cleaness on my ward was good apart from the shower/toilet room...

Responses

We are concerned to read about the experience you had at Arrowe Park Hospital and would like to look into this further.

We would like to investigate your concerns in detail, but to do so we would need to have your personal details and information on when you attended. If you would like us to look into your concerns, could you or someone close to you please contact the Patient Relations team on 0151 604 7660, by email wih-tr.Patientrelations@nhs.net or in writing to Patient Relations team, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. The Patient Relations team can discuss the best way that we can try to address your concerns.