The world is going mobile. The advent of iPhones and Androids has opened a Pandora box of applications based on mobile platforms. The real benefit of going mobile will be clearly seen with a Help Desk technician. It will considerably increase the efficiency of the Help Desk technician and help the Help Desk administrator to manage the requests instantly and effectively through their mobile devices.

ServiceDesk Plus has developed a completely web based mobile application, which can be accessed through mobile browsers across different platforms. The Mobile client can be accessed through the mobile browser on typing the url http://:, which redirects to the 'mc' context.