Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Infants do not qualify for Voyager miles.

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

Conditions that require medical clearance

If your condition is described below, medical clearance from SAA is necessary:

Travellers who require an oxygen supply carriage

Travellers who need a stretcher onboard

Travellers with a serious sickness or injury

Travellers who suffer from any cardiac or cerebral condition

Travellers who have recently been diagnosed with a disease, undergone treatment or surgery

Travellers who require upper torso support

If medical clearance is required, your current doctor will need to complete a Medical Information Form (MEDIF). Once completed, it must be faxed to SAA Special Bookings within 10 days of your inteded flight
Fax: +27 11 978 2764
Tel: +2711 978 1331/6219/3184

At the airport

We request that you check in early to ensure a smooth flight experience:

Domestic flights: arrive at least 90 minutes before flight departure.

International flights: arrive at least two hours before departure time.

Upon arrival at the airport, please identify your needs at check-in. We will arrange for wheelchair transport from check-in to the boarding gate, and from the aircraft to the arrivals hall at your destination.