Introductory Investigating and Managing Patient Safety Events

Course Details

This course can be taken as a stand-alone class or combined with Advanced Investigating and Managing Patient Safety Events course, as the foundation for the Certificate in Investigating and Managing Patient Safety Events

Main focus is the Systematic Systems Analysis: A Practical Approach to Patient Safety Reviews (SSA:PSR) methodology

A practical, case base 2½ day course

Participants will be eligible for continuing education credits (College of Family Physicians | Royal College)

Learning Objectives

At the end of the course, participants will be able to:

Explain the difference
between a ‘person’ and a ‘system’ model of patient safety

Discuss how
systems analysis fits into the larger picture of quality and safety management

Identify
several reasons why how an organization responds to an event is important

Create a chronology of events that will assist in understanding some of the
contributing factors that led to the occurrence of patient harm

Describe various sources of information that can be sought when conducting a
systems analysis

Use the SAFER Matrix as a method for analysis of information gathered for
the purposes of conducting a review of a patient safety event

Create recommendations for system improvements that are actionable and
measurable