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Installation and Servicing

Water Softener Servicing and Repairs

Your water softener should be a very reliable domestic appliance, but as with any appliance it should be serviced regularly to keep it in good working order. Servicing will prolong the life of your water softener.

At Phoenix Water Services Ltd we are able to provide our customers with a comprehensive support service. We service most domestic and commercial water softeners and are also able to offer maintenance contracts. All of our engineers have many years experience and are able to service or repair the following brands of water softeners:- Aquadial, Calmag, Calsoft, Crown, Culligan Waterside, Ecowater, Harvey, Kinetico, Mini Max, Monarch, Nu Wave, Permutit, Tapworks, Waterboss and Twintec.

We are able to assist on many other brands not listed, please contact us and let us know which type of softener you have, we are sure we will be able to help you.

Water Softener Servicing Charges

Should you wish an engineer to attend any of the above areas our labour charge is £68.00 including VAT plus any parts that may be required. We are able to assist on many other brands not listed, please contact us and let us know which type of softener you have, we are sure we will be able to help you.

Our Service and Installation Areas

Essex, North Kent, East London and South East Hertfordshire (see map below). We can supply spare parts nationwide and you may also, if you wish, send us your water softener for repair if you are out of our service area.

How to Book a Service or Installation

You can call us on 01375 645678. We are open Monday to Friday 9.00 am – 5.00 pm.If your requesting a service at the time of booking it would be very helpful if you could let us know the make and model of your water softener.

Water Softener Installation

A basic installation cost for a water softener that is to be fitted to an incoming 15mm water supply near the kitchen sink is approximately £225.00 inc VAT. If you have a 22mm incoming water supply you would generally add £50.00 to allow larger pipework and materials. To get a more accurate cost we offer a free of charge no obligation quotation.

Quooker and hot tap installation

Here at Phoenix Water we can install your Quooker boiling tap or hot water tap from £110 inc VAT. All we require is a mains cold supply and a 240v socket outlet in close proximity.