Your order begins processing as soon as it is placed, and a tracking number will be sent by the Shipping Confirmation email within a period of 1 - 2 working days since the order is placed.

DESTINATION

DHL EXPRESS

PRIORITY

STANDARD

EUROPE, USA, AUSTRALIA, CANADA

5 - 7 working days

9 - 11 working days

15 - 20 working days

INDIA, JAPAN, CHINA, HK

6 - 8 working days

15 - 20 working days

25 - 30 working days

MEXICO, BRASIL, COLOMBIA, CHILE

6 - 8 working days

30 - 35 working days

REST WORLD

6 - 8 working days

40 - 45 working days

Orders are shipped by our partners in China and will usually reach you via your local postal service at your shipping destination.

We usually deliver orders during local business hours (i.e. Monday to Friday, 9am-5pm) by local postal system or DHL Express.

The purchased products comes from China which means that the purchaser must pay all taxes and customs duties and comply with the laws according to the corresponding legislation in their country of residence.

We always guarantee the delivery of your order. However, in promotions and special offers it might be delayed due to overwhelming demand for our products.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

We are not able to accommodate order changes once the order is confirmed. You will have to wait until the order is delivered to do a change or refund.

To be eligible for a return or exchange, your item/s must be unused and in the same condition that you received it. It must also be in the original packaging.

From 15 days on, we are unfortunately unable to provide a refund for shipping costs.