If that fails:1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up.2)
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.

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Press and hold the POWER and HOME buttons together for EXACTLY 10seconds

Release the POWER button but keep holding the HOME button until the computer beeps indicating that a USB device is recognized.

Open iTunes and restore your device.

Warning: Restoring will delete all data on your device but this is the only way for you to recover it..If you don't get it at first, try holding the buttons for lesser time or see the other procedures on my tip (link below):http://www.fixya.com/support/r5541493-put_iphone_ipod_touch_dfu_mode_restoreFor more iPhone / iPod touch tips like jailbreaking and unlocking,click here.If you need online help about jailbreaking and unlocking, you can contact me personally at this email: sale-47hyk-1863377234@craigslist.org...

Press and hold the POWER and HOME buttons together for EXACTLY 10seconds

Release the POWER button but keep holding the HOME button until the computer beeps indicating that a USB device is recognized.

Open iTunes and restore your device.

Warning: Restoring will delete all data on your device but this is the only way for you to recover it.If you don't get it at first, try holding the buttons for lesser time or see the other procedures on my tip (link below):http://www.fixya.com/support/r5541493-put_iphone_ipod_touch_dfu_mode_restoreFor more iPhone / iPod touch tips like jailbreaking and unlocking,click here.If you need online help about jailbreaking and unlocking, you can contact me personally at this email: sale-47hyk-1863377234@craigslist.org...

depending on your firmware, download a software for your firmware to jailbreak (like blacksn0w) then unlock using something like (ultrasn0w). Search in google for example; Iphone 3g 3.1.2 jailbreak and unlock
You will find the 2 softwares applicable

plug the ipod into the computer using the included usb cable. open itunes (if it doesn't open automatically) in the column on the left side of the window there is an icon showing your ipod's name. click on it then click on the button that says "restore ipod"

WARNING: this will erase all the content on the ipod (you can put it back on later)

it will ask you to confirm. hit ok and keep your ipod plugged in as it restores it to it original state. pick the language you prefer and then load your music back on the device

Hi,
I had the same problem and i found out that if you hold down the fast forward and the rewind buttons with the power on and off button it will reset. It took me a couple of goes but after a while it worked. When you do it keep all of the buttons held down and a series of numbers flash for about a minute then it will reset. Good luck, Jeff.