Customer Services

SHIPPING

PAYMENTS

Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased on eCasaMart.com within 14 days of the delivery date.

Shipping

We Offer Free Worldwide Shipping

All Orders are shipped out of our warehouse within 1-2 business days

Because we ship directly from our partners’ facilities from various countries throughout the world, your purchase(s) are shipped using major couriers as follows and the transit time is dependent on your location & product you have selected,

US Shipping,

All items above $100 in individual product cost will be shipped via any of the major carriers, including UPS, FedEx, DHL and the United States Postal Service which will take anywhere between 1-2 Weeks to reach you.

All items below $100 in individual product cost will be shipped using economy shipping, which may take 2-3 weeks to reach you.

Canada Shipping,

For Canada shipment, please add 4-6 days to the normal USA shipping time.

International Shipping,

For all international shipping (exclude Canada) please add 10+ days to the normal USA shipping time.

We have a large assortment of products not stocked in-house, when you order multiple items at a time, they may be shipped separately so they get to you faster. Due to this reason, you may receive the items separately - i.e one before the other - Please don't worry, your orders are on their way!