Help Library

No warm air during heating Cause ■ If a set temperature is lower than or equal to the room temperature, an indoor unit will stop running as the desired temperature is reached. How to fix ▶ When no warm air comes out 1) Check temperature settings on a remote controller. 2) Check room t...

No cool air during cooling Cause ■ When a set temperature is higher than or equal to room temperature, cooling will stop and air circulation will start. How to fix ▶ If cool air does not come out 1) Check temperature settings on the remote controller. 2) Check the room temperature. 3)...

What should I do to protect the outdoor unit from the events of nature such as rain and snow? Symptom Outdoor unit is exposed to rain and snow. How to fix 1. The unit is designed for the outside conditions. Be sure to install and maintain unit in accordance to manufactures recommendat...

Programming - Quick timer (Built-in remote controller) How to use 1. How to set a timer ① Press Set Timer button on a remote controller. SIMPLE will appear on display. Choose number of hours between 1 and 7 with Up and Down buttons. ② If Sleep or On appears instead of SIMPLE, continue...

Why does water leak from my air conditioner? Symptom Water leaks from my AC. Cause Frost can build up in the indoor unit and water may leak when the air filter is clogged. Please try cleaning the air filter. How to clean the air filter 1. Lift up the front cover to find the filter. 2....

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