results-driven and solutions-focused
team player desiring a challenging senior-level sales / management / customer
service support role within a dynamic aviation / travel organization where
previous experience can merge toward the active achievement of exciting new business opportunities for continual
operational growth.

øcreate
and implement best practice methodologies and continuous improvement programs
to achieve strategic and cost-effective alignment with overall corporate objectives.

øcommunicate a company s vision, value, and goals in order
to profitably ensure both a consistently successful operational performance and
a continually satisfied and loyal customer base.

øprioritize, manage, and complete multiple assignments
within fast-paced, high-pressure situations in order to meet set deadlines
while maintaining a consistently commendable work ethic.

professional
experience

camden aviation, inc., chicago, il

charter manager2007

øspearheaded the organizational restructuring of a
fast-paced, high-volume executive / business flight charter and vacation air
travel company, including developing and implementing strategic operational
policies and procedures, recruiting and hiring exceptional personnel, and
performing all flight planning software upgrades.

øoptimally refined the on-board experience for
clients by effectively applying both staff and amenity changes to subsequently
achieve profits which set a nine-year company record of almost $1 million in
sales per month.

øeffectively represented an outstanding image of
the company which led to solid internal and external client relationships, as
well as maximizing operational profitability and securing industry
dominance by proactively attending local tradeshows and events.

øattained an executive-level promotion overseeing chicago, il-, st. louis, mo-, and columbus, oh-based offices within a nationwide executive
charter and aircraft sales organization, along with ensuring a seamless
operational process between divisions.

øsuccessfully developed and preserved high-profile charter
sales prospects, including utilizing excellent interpersonal
relationship-building skills toward actively building profitable relationships designed to develop new business opportunities for
continued marketplace presence.

øcoordinated all essential
routing, international handling, catering, hotel accommodations, and ground
transportation for clients, as well as maintaining responsibility for invoicing
and service follow-up activities.