A black window opens after launching a Hosted program when using dual monitors or displays

You may experience an issue with Citrix Receiver that causes a Hosed program to open as a black window when you are using dual monitors or external displays. The program will start correct if you disconnect the external displays.

Article
Number:98379

Products:

Education_Edge_EE

Financial_Edge_FE

Raiser_s_Edge_RE

Configure the displays to use the same screen resolution as the primary or internal display.