Letters to LEGO – what would you write?

If you would write a letter to LEGO, what would you say? Would it be a letter of appreciation about a new LEGO set you are particularly impressed with? Or a concern or complaint about something you don’t like? Or perhaps an idea you want to share with LEGO designers, hoping they will implement it? 🙂

LEGO actually does receive lots of letters from fans. And LEGO is very good at responding to them too as we have seen in this story: LEGO Makes a Fan’s Wish Come True. Below are a few fun letters that kids wrote to LEGO…

I have written a letter to LEGO myself when a few years back I got really concerned about the declining quality of LEGO elements. At that time some LEGO bricks developed cracks as soon as you attached them the first time – right out of the box. I got a nice letter back that they are looking into the issue. Looks like they did as my more recent LEGO sets are okay! 😀

What about you? Have you ever written a letter to LEGO? What did you write about? Did you get a response back? Or if you haven’t written to LEGO before what would you write? Feel free to share your thoughts in the comment section below. If you like, you can start out by “Dear LEGO…” 😉

On a different note… The UK Toy Fair was held and there were lots of new sets unveiled… For us old Castle Fans here’s some info… http://brickset.com/news/article/?ID=5562 … Looks like we’re NOT getting a Dwarve’s Mine.
At the bottom of the article there are links to more set descriptions for 2013.
Unfortunately photography was not allowed

Lucky you! Still nothing in my area. Interestingly, a lot of people say they can’t find the current series anywhere – not even LEGO store, only the online LEGO shop. Unfortunately there is no way to choose those though. 🙁

Ninjoey,I must agree with you on that issue. I’m not paying $20 dollars for a small LEGO City set. Besides,most of them are just firemen,miners,and police. I’m planning on making a real lego city. I can’t seem to find any Lego sets like. I may send a letter on this topic. Lego has to do something about this. If they don’t do anything about this soon I might go into my dark ages. 🙁

Most of my issues are the same things I always rant about (collectible minifigures being unevenly distributed (especially now with a rumored “1 per box figure”), making comic-con/ toy fair exclusive figures with no intention of releasing them to the public despite not making any sense from a consumer or profit making standpoint for LEGO, re-releasing an AT-TE and a Republic dropship for a third time without any obvious signs of ever releasing any of the arena creatures from SW Ep.II, etc). Unfortunately, I think I take most of the stuff LEGO does right for granted.

The only time I’ve ever written lego was when I couldn’t find a sticker set in my Emerald Night Train set. The service guys were awesome; they apologized and shipped me the stickers. No questions or anything. So no complaints here.

I haven’t really sat down and written a letter to LEGO, but I have on several occasions submitted a request for missing parts. Replacement parts arrive shortly thereafter.

One thing I might write to them to complain about is COLOR consistency.
In a recent set, even some black pieces were clearly different, though it looked more like a mold issue. some parts were super shiny, others looked like the mold was in dire need of maintenance. (oh, now I recall: set 10233, Twilight Express)

Glenn, yeah, the color inconsistency has been going on every since LEGO decided to die their own colors, instead of buying colored pellets. This is one of the biggest issues with current LEGO sets, and it doesn’t seem like LEGO is going to fix it anytime soon. Unfortunately. 🙁

For me it’s most noticeable in my LEGO Creator jet set: the right angle plates are all a little darker yellow than the left angle plates, resulting in half the jet looking a different color! But I don’t mind much.

LEGO has yet to have any license with Nintendo on making sets with their properties, the closest being the Legend of Zelda Cussoo project which got 10,000 votes, but LEGO rejected because of the large number of new molds it required.

Heads , up! guys, sometimes when you ask LEGO to send a missing/broken part from a set . They sometimes ask for the box number ( on top of the ubc bars). that happend to me a couple times. I don’t know why . but they did.

I’ve written to Lego many times. I was happy when they finally came out with white, solid color 4×5 doors, but they were not on their site to buy. They let me call them and make a special order for “replacement parts”, and I ordered 100 of them! It was cheaper than Bricklink. They are a great company. I also spoke with their “community” guy, Kevin Hinkle, about the white printing that looks pink when printed on red – he said they are looking into it.

Andy, good to hear they are looking in to the white on color printing issue. Nice they let you get those doors! Writing to LEOG doesn’t have to be about complaints, it could also be about letting them know we are happy with their service and they are doing a good job. Everybody likes to hear that once in a while. 🙂

I know what you mean about breaking pieces. From 2008-2010 bionicles were really cruddy. I stopped buying them, even though I had tons of them. The new hand molds that began at that time would simply break when you put them on.

Earlier this month I had actually written a letter to LEGO as a thank you for reconnecting me back with LEGO and for bringing such joy and amusement to my son’s life. Included with the letter was a photo of me playing with LEGO when I was 12 and a more recent photo of my son playing with his LEGO Duplo.

What people need to keep in mind is the TLG is a company, and LEGO is a toy. As a company, TLG has to make a profit. If they don’t, everyone will suffer. Employees will lose jobs, and we will see decreased quality. For these reasons, I don’t have a problem with LEGO prices. They are simply charging what the market will bear.

That being said, I only buy LEGO when it’s on sale. As I stated, LEGO is a toy, and thus a luxury good. Nothing more, and nothing less. I don’t “need” it, but will buy it when the price is right for me.

I have noticed color variations across bricks, but this doesn’t bother me. It breaks up the uniformity in my creations, and give my creations depth.

I have contacted LEGO a few times, but only for replacement parts. I’ve always gotten what I was missing.

Hi Lego I want to know if I can have a hotdog Lego guy. I live on Ashley road in Illinois. By the way you guys are awesome! I am a huge fan. I want to know if you can make a new Lego set. My idea is a set from the new Star Wars movie. Can you also make a Lego semi set with a cattle or hoper trailer?

I’ve been read narnia lately and I reckon LEGO Narnia sets would be a big hit. I know I would some! I especially think you should make a Dawn Treader set and a Cair Paravel set. I’m a big fan of LEGO and Narnia

I’ve been read narnia lately and I reckon LEGO Narnia sets would be a big hit. I know I would some! I especially think you should make a Dawn Treader set and a Cair Paravel set. I’m a big fan of LEGO and Narnia.