Limited Warranties

Simpson Strong-Tie Limited Warranty

Effective Date: December 19, 2017

This Limited Warranty applies to all Simpson Strong-Tie products (“Products”) purchased after the Effective Date while this Limited Warranty remains in effect, other than those Simpson Strong-Tie products that have a separate Limited Warranty applicable to such products. For future purchases, please consult www.strongtie.com/limited-warranties, as this Limited Warranty may be updated by Simpson from time to time. All future purchases of Products are subject to the terms of the Limited Warranty in effect as of the purchase date.

Simpson warrants, to the original purchaser only, that each Product will be free from substantial defects in materials, manufacturing and design if properly specified, installed, and maintained, and when used in accordance with the design limits and the structural, technical, and environmental specifications in the Simpson Documentation. This Limited Warranty is void and does not apply to any (a) Product purchased from an unauthorized dealer, retailer or distributor, (b) Product deterioration or damage due to environmental conditions or inadequate or improper handling, transportation, storage or maintenance, (c) failure or damage caused by improper installation, application, mixing or preparation, (d) use of a Product in temperatures or environmental conditions outside the ranges specified for such Product in the Simpson Documentation, (e) use of a Product outside of its shelf-life specifications, (f) normal wear and tear, (g) failure or damage caused by the use of a Product with any fasteners, pins, screwstrips, products or accessories other than authentic Simpson Strong-Tie products, (h) Product that was subjected to negligence or excessive or improper use, including any use not in accordance with the Simpson Documentation, (i) failure or damage caused by the building site, foundation, or any third-party products, building materials or components, (j) failure or damage caused by use of a Product in a structure that has a design or other defect or that does not comply with all applicable building codes, laws, rules and regulations, (k) modified Product, or any nonstandard use or application of a Product, (l) failure or damage caused by termites or other wood destroying organisms, animal or insect activity, wood fungal decay, rot, mold, mildew, exposure to chemicals or other hazardous substances, a corrosive environment or materials, inadequate moisture protection, or premature deterioration of building materials, (m) failure or damage caused by an act of God, including any hurricane, earthquake, tornado, lightning, ice, snow, high wind, flood or other severe weather or natural phenomena, (n) installation workmanship or services, including any failure or damage caused by installation of any Product by any person other than a Simpson employee, whether or not in accordance with the Simpson Documentation, or (o) failure or damage caused by the gross negligence, willful misconduct, or other acts or omissions of the builder, general contractor, installer or any third party, including the building owner. Notwithstanding the foregoing, Simpson disclaims and does not provide any warranty related to the design of any custom-order or non-catalog Product.

Although Products are designed for a wide variety of uses, Simpson assumes no liability for confirming that any Product is appropriate for an intended use, and each intended use of a Product must be reviewed and approved by qualified professionals. Each Product is designed for the load capacities and uses listed in the Simpson Documentation, subject to the limitations and other information set forth in the Simpson Documentation.

Due to the particular characteristics of potential impact events such as earthquakes and high velocity winds, the specific design and location of the structure, the building materials used, the quality of construction, or the condition of the soils or substrates involved, damage may nonetheless result to a structure and its contents even if the loads resulting from the impact event do not exceed Simpson’s specifications and the Products are properly installed in accordance with applicable building codes, laws, rules and regulations. This Limited Warranty does not apply to cosmetic defects, including discoloration.

Product demonstrations, training, operator examinations and similar services provided by Simpson are based on Simpson’s present knowledge and experience, are conducted for illustrative or instructive purposes only, do not constitute a warranty of Product capabilities, specifications or installation and do not modify the applicable Limited Warranty set forth herein. Simpson assumes no liability for any representations or statements made as part of such Product demonstrations, training, operator examinations or other similar services. In the event of any inconsistency between any information provided during any such demonstration or service, and the information in any applicable the Simpson Documentation, the information in the Simpson Documentation shall govern. In the event of any inconsistency between any information provided on the Website, and the information in any other Simpson Documentation, the information on the Website shall govern.

ALL WARRANTY OBLIGATIONS OF SIMPSON SHALL BE LIMITED, AT SIMPSON’S ABSOLUTE DISCRETION, TO EITHER REPAIRING THE DEFECTIVE PRODUCT OR PROVIDING A REPLACEMENT FOR THE DEFECTIVE PRODUCT. THIS REMEDY CONSTITUTES SIMPSON’S SOLE OBLIGATION AND LIABILITY AND THE SOLE AND EXCLUSIVE REMEDY OF PURCHASER AND, WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, EXCLUDES ANY LABOR OR OTHER COSTS INCURRED IN CONNECTION WITH A WARRANTY CLAIM. PURCHASER ASSUMES ALL RISK AND LIABILITY ASSOCIATED WITH ANY USE OF THE PRODUCT, INCLUDING BUT NOT LIMITED TO SUITABILITY FOR ITS INTENDED USE.

THE LIMITED WARRANTY HEREIN IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, AND, WHERE LAWFUL, SIMPSON DISCLAIMS ALL OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR TRADE USAGE. IN NO EVENT WILL SIMPSON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OR DIRECT OR INDIRECT LOSS OF ANY KIND, INCLUDING BUT NOT LIMITED TO PROPERTY DAMAGE, DEATH AND PERSONAL INJURY. SIMPSON'S ENTIRE LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE DEFECTIVE PRODUCT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

To obtain warranty service, you must contact Simpson promptly at (800) 999-5099 or at Simpson Strong-Tie Company Inc., 5956 West Las Positas Boulevard, Pleasanton, CA 94588, regarding any potential claim, no later than sixty (60) days after you discover the potential claim. Upon request by Simpson, you must provide Simpson with: (a) proof of purchase and written records evidencing, in reasonable detail, the date and manner of installation, application, mixing and preparation of the Products, as applicable, (b) a reasonable opportunity to inspect the site where the Product was installed, and (c) samples of the Products from the actual installation in sufficient quantities in order for Simpson to perform testing to determine whether or not the Product failed as set forth herein. Simpson may, in its absolute discretion, request that you return the allegedly defective Products to Simpson, in which case Simpson will issue a Return Materials Authorization (RMA), which must be completed and returned to Simpson with the Product. Simpson is not responsible for any costs or expenses incurred in connection with any inspection (other than by Simpson employees) or in connection with the return of Products to Simpson, but Simpson shall bear all costs and expenses incurred in connection with the shipment of replacement Products in the event that Simpson determines that the Product should be replaced in accordance with this Limited Warranty. If Simpson elects to repair or replace the Product, Simpson shall have a reasonable time to do so.

No one is authorized to change or add to this Limited Warranty. If at any time Simpson does not enforce any of the terms, conditions or limitations stated in this Limited Warranty, Simpson shall not have waived the benefit of said term, condition or limitation and can enforce it at any time. This Limited Warranty is extended only to the original purchaser and is not transferrable. It is not intended nor shall it be construed to create rights in any third party.

Quik Drive Limited Warranties

Limited Lifetime Warranty

The following Limited Lifetime Warranty applies to all Quik Drive products (each a “Quik Drive Product”), except the QDA158 product (which has a Limited 90-Day Warranty discussed below), and must be read in conjunction with the General Notes, Terms and Conditions of Sale, and Corrosion Resistance information contained in the current Fastening Systems catalog and at www.strongtie.com/info, along with any information provided with a Quik Drive Product. The screwgun that is supplied with the Quik Drive Product is not manufactured by Simpson. As a result, the screwgun is exclusively warranted by the screwgun manufacturer and not by Simpson. Simpson does not warranty, and assumes no liability for the operation or functionality of, the screwgun. This Limited Lifetime Warranty is effective as of the date of any purchase. For all future purchases, please consult this page for current warranty information, as this page may be updated by Simpson from time to time.

Simpson warrants each Quik Drive Product, only to the original purchaser, to be free from substantial defects in materials, manufacturing and design for the lifetime of the Quik Drive Product, if properly stored, maintained and used. This Limited Lifetime Warranty does not cover normal wear and tear, as determined by Simpson in its absolute discretion, and is null and void with respect to: (a) any Quik Drive Product that was purchased from an unauthorized dealer, retailer or distributor, (b) any Quik Drive Product that was modified or altered, (c) any failure or defect caused by improper installation of any Quik Drive Product; (d) any Quik Drive Product that was improperly or inadequately serviced or maintained, (e) any Quik Drive Product that was subject to negligence or excessive or improper use, including use in improper conditions, as determined by Simpson in its absolute discretion, or (f) any Quik Drive Product that was subject to any use not in accordance with the specifications in the Quik Drive catalog provided with the Quik Drive Product or provided on this website. If any Quik Drive Product fails to conform to this Limited Lifetime Warranty, original purchaser’s sole and exclusive remedy is either the replacement or repair, at Simpson’s election, of such Quik Drive Product. Original purchaser must return the Quik Drive Product to Simpson along with satisfactory proof of purchase, with return shipping prepaid by original purchaser. To obtain warranty service, go to www.strongtie.com or contact Simpson promptly at (800) 999-5099. The repaired or replaced Quik Drive Product is warranted under the terms of this Limited Lifetime Warranty.

THE LIMITED WARRANTY HEREIN IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, AND, WHERE LAWFUL, SIMPSON DISCLAIMS ALL OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR TRADE USAGE. IN NO EVENT WILL SIMPSON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OR DIRECT OR INDIRECT LOSS OF ANY KIND, INCLUDING BUT NOT LIMITED TO PROPERTY DAMAGE AND PERSONAL INJURY. SIMPSON'S ENTIRE LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE DEFECTIVE QUIK DRIVE PRODUCT. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY. THIS LIMITED WARRANTY GIVES SPECIFIC LEGAL RIGHTS. OTHER RIGHTS THAT VARY FROM STATE TO STATE MAY BE APPLICABLE.

QDA158 Limited 90 Day Warranty

This Limited 90-Day Warranty applies to the QDA158 product and must be read in conjunction with the General Notes, Terms and Conditions of Sale, and Corrosion Resistance information contained in the current Fastening Systems catalog and at www.strongtie.com/info, along with any information provided with a QDA158 product. The screwgun that is supplied with the QDA158 product is not manufactured by Simpson. As a result, the screwgun is exclusively warranted by the screwgun manufacturer and not by Simpson. Simpson does not warranty, and assumes no liability for the operation or functionality of, the screwgun. This Limited 90-Day Warranty is effective as of the date of any purchase. For all future purchases, please consult this page for current warranty information, as this page may be updated by Simpson from time to time.

Simpson warrants each QDA158 product only to the original purchaser to be free from substantial defects in material, manufacturing and design for 90 days from the date of purchase, if properly stored, maintained and used. This Limited 90-Day Warranty does not cover normal wear and tear, as determined by Simpson in its absolute discretion, and is null and void with respect to: (a) any QD158 product that was purchased from an unauthorized dealer, retailer or distributor, (b) any QD158 product that was modified or altered, (c) any failure or defect caused by improper installation of any QD158 product, (d) any QD158 product that was improperly or inadequately serviced or maintained, (e) any QD158 product that was subject to negligence or excessive or improper use, including use in improper conditions, as determined by Simpson in its absolute discretion, or (f) any QD158 product that was subject to any use not in accordance with the specifications in the Quik Drive catalog provided with the QDA158 product or provided on this website. If any QDA158 product fails to conform to this Limited 90-Day Warranty, original purchaser’s sole and exclusive remedy is either the replacement or repair, at Simpson’s election, of the defective QDA158 product. Original purchaser must return the QDA158 product to Simpson along with satisfactory proof of purchase, with return shipping prepaid by original purchaser. To obtain warranty service, go to www.strongtie.com or contact Simpson promptly at (800) 999-5099. The repaired or replaced QDA158 product is warranted under the terms of this Limited 90-Day Warranty.

THE LIMITED 90-DAY WARRANTY HEREIN IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, AND, WHERE LAWFUL, SIMPSON DISCLAIMS ALL OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR TRADE USAGE. IN NO EVENT WILL SIMPSON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OR DIRECT OR INDIRECT LOSS OF ANY KIND, INCLUDING BUT NOT LIMITED TO PROPERTY DAMAGE AND PERSONAL INJURY. SIMPSON'S ENTIRE LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE DEFECTIVE QDA158 PRODUCT. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY. THIS LIMITED WARRANTY GIVES SPECIFIC LEGAL RIGHTS. OTHER RIGHTS THAT VARY FROM STATE TO STATE MAY BE APPLICABLE.

This Limited Warranty applies to all Simpson Strong-Tie Repair, Protection and Strengthening Systems and Products for Concrete and Masonry (“RPS Products”) purchased after the Effective Date while this Limited Warranty remains in effect, other than those Simpson Strong-Tie products that have a separate Limited Warranty applicable to such products. The duration of this Limited Warranty (“Warranty Period”) for each RPS Product is set forth below.

Simpson warrants, to the original purchaser only, during the Warranty Period, that each RPS Product will be free from substantial defects in materials, manufacturing and design if properly specified, installed, and maintained, and when used in accordance with the design limits and the structural, technical, and environmental specifications in the Simpson Documentation. This Limited Warranty is void and does not apply to any (a) RPS Product purchased from an unauthorized dealer, retailer or distributor, (b) RPS Product deterioration or damage due to environmental conditions or inadequate or improper handling, transportation, storage or maintenance, (c) failure or damage caused by improper installation, application, mixing or preparation, (d) use of a RPS Product in temperatures or environmental conditions outside the ranges specified for such RPS Product in the Simpson Documentation, (e) use of a RPS Product outside of its shelf-life specifications, (f) normal wear and tear, (g) failure or damage caused by the use of a RPS Product with any fasteners, pins, screwstrips, products or accessories other than authentic Simpson Strong-Tie products, (h) RPS Product that was subjected to negligence or excessive or improper use, including any use not in accordance with the Simpson Documentation, (i) failure or damage caused by the building site, foundation, or any third-party products, building materials or components, (j) failure or damage caused by use of a RPS Product in a structure that has a design or other defect or that does not comply with all applicable building codes, laws, rules and regulations, (k) modified RPS Product, or any nonstandard use or application of a RPS Product, (l) failure or damage caused by termites or other wood destroying organisms, animal or insect activity, wood fungal decay, rot, mold, mildew, exposure to chemicals or other hazardous substances, a corrosive environment or materials, inadequate moisture protection, or premature deterioration of building materials, (m) failure or damage caused by an act of God, including any hurricane, earthquake, tornado, lightning, ice, snow, high wind, flood or other severe weather or natural phenomena, (n) installation workmanship or services, including any failure or damage caused by installation of any RPS Product by any person other than a Simpson employee, whether or not in accordance with the Simpson Documentation, or (o) failure or damage caused by the gross negligence, willful misconduct, or other acts or omissions of the builder, general contractor, installer or any third party, including the building owner. Notwithstanding the foregoing, Simpson disclaims and does not provide any warranty related to the design of any custom-order or non-catalog RPS Product.

Although RPS Products are designed for a wide variety of uses, Simpson assumes no liability for confirming that any RPS Product is appropriate for an intended use, and each intended use of a RPS Product must be reviewed and approved by qualified professionals. Each RPS Product is designed for the load capacities and uses listed in the Simpson Documentation, subject to the limitations and other information set forth in the Simpson Documentation.

Due to the particular characteristics of potential impact events such as earthquakes and high velocity winds, the specific design and location of the structure, the building materials used, the quality of construction, or the condition of the soils or substrates involved, damage may nonetheless result to a structure and its contents even if the loads resulting from the impact event do not exceed Simpson’s specifications and the RPS Products are properly installed in accordance with applicable building codes, laws, rules and regulations. This Limited Warranty does not apply to cosmetic defects, including discoloration.

RPS Product demonstrations, training, operator examinations and similar services provided by Simpson are based on Simpson’s present knowledge and experience, are conducted for illustrative or instructive purposes only, do not constitute a warranty of RPS Product capabilities, specifications or installation and do not modify the applicable Limited Warranty set forth herein. Simpson assumes no liability for any representations or statements made as part of such RPS Product demonstrations, training, operator examinations or other similar services. In the event of any inconsistency between any information provided during any such demonstration or service, and the information in any applicable the Simpson Documentation, the information in the Simpson Documentation shall govern. In the event of any inconsistency between any information provided on the Website, and the information in any other Simpson Documentation, the information on the Website shall govern.

ALL WARRANTY OBLIGATIONS OF SIMPSON SHALL BE LIMITED, AT SIMPSON’S ABSOLUTE DISCRETION, TO EITHER REPAIRING THE DEFECTIVE RPS PRODUCT OR PROVIDING A REPLACEMENT FOR THE DEFECTIVE RPS PRODUCT. THIS REMEDY CONSTITUTES SIMPSON’S SOLE OBLIGATION AND LIABILITY AND THE SOLE AND EXCLUSIVE REMEDY OF PURCHASER AND, WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, EXCLUDES ANY LABOR OR OTHER COSTS INCURRED IN CONNECTION WITH A WARRANTY CLAIM. PURCHASER ASSUMES ALL RISK AND LIABILITY ASSOCIATED WITH ANY USE OF THE RPS PRODUCT, INCLUDING BUT NOT LIMITED TO SUITABILITY FOR ITS INTENDED USE.

THE LIMITED WARRANTY HEREIN IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, AND, WHERE LAWFUL, SIMPSON DISCLAIMS ALL OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR TRADE USAGE. IN NO EVENT WILL SIMPSON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OR DIRECT OR INDIRECT LOSS OF ANY KIND, INCLUDING BUT NOT LIMITED TO PROPERTY DAMAGE, DEATH AND PERSONAL INJURY. SIMPSON'S ENTIRE LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE DEFECTIVE RPS PRODUCT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

The Warranty Period for each RPS Product is set forth below:

RPS Product

Warranty Period

FX-70 Structural Repair and Protection System

5 Year

Simpson Strong-Tie Composite Strengthening System

5 Year

Fabrics

5 Year

All other RPS Products

1 Year

With respect to FX-70 Systems and Composite Strengthening Systems, this Limited Warranty does not apply to any defect in an amount less than a contiguous area of five percent (5%) or less per year, which is considered normal wear and tear. As used herein, the term “System” means a group of RPS Products that are used together in the same installation. In order for the Warranty Period for a System to apply, the System must be comprised exclusively of RPS Products and must be installed by a Simpson Strong-Tie trained installer. Otherwise, the Warranty Period applicable to fabrics or all other RPS Products shall apply.

To obtain warranty service, you must contact Simpson promptly at (800) 999-5099 or at Simpson Strong-Tie Company Inc., 5956 West Las Positas Boulevard, Pleasanton, CA 94588, regarding any potential claim, no later than sixty (60) days after you discover the potential claim. Upon request by Simpson, you must provide Simpson with: (a) proof of purchase and written records evidencing, in reasonable detail, the date and manner of installation, application, mixing and preparation of the RPS Products, as applicable, (b) a reasonable opportunity to inspect the site where the RPS Product was installed, and (c) samples of the RPS Products from the actual installation in sufficient quantities in order for Simpson to perform testing to determine whether or not the RPS Product failed as set forth herein. Simpson may, in its absolute discretion, request that you return the allegedly defective RPS Products to Simpson, in which case Simpson will issue a Return Materials Authorization (RMA), which must be completed and returned to Simpson with the RPS Product. Simpson is not responsible for any costs or expenses incurred in connection with any inspection (other than by Simpson employees) or in connection with the return of RPS Products to Simpson, but Simpson shall bear all costs and expenses incurred in connection with the shipment of replacement RPS Products in the event that Simpson determines that the RPS Product should be replaced in accordance with this Limited Warranty. If Simpson elects to repair or replace the RPS Product, Simpson shall have a reasonable time to do so. Any RPS Products repaired or replaced under this Limited Warranty are subsequently warranted only for the remaining unexpired portion of the Warranty Period applicable to the original RPS Product.

No one is authorized to change or add to this Limited Warranty. If at any time Simpson does not enforce any of the terms, conditions or limitations stated in this Limited Warranty, Simpson shall not have waived the benefit of said term, condition or limitation and can enforce it at any time. This Limited Warranty is extended only to the original purchaser and is not transferrable. It is not intended nor shall it be construed to create rights in any third party.

For future purchases, please consult www.strongtie.com/limited-warranties, as this Limited Warranty may be updated by Simpson from time to time. All future purchases of RPS Products are subject to the terms of the Limited Warranty in effect as of the purchase date.