Please use this form to submit a report regarding a violation of our Terms of Service on a web site or system maintained by iPage.

We strive to make the Web a better place and consider the abuse of our services a serious matter.
We investigate and record all reports of abuse submitted to us. Where appropriate, we may take action
if a violation of any of our terms of service is confirmed or when required to do so if an activity violates
the policies of ICANN or appropriate registry. We may request additional information from you about your report.
However, please note we may not be able to provide you with specific updates in response to your specific report due to privacy reasons.

IMPORTANT NOTES:

This form is only for reporting certain violations of our Terms of Service. If you are customer and need assistance with your account, please login to your account.

If you believe that copyrighted work has been infringed, please see our Copyright Policy for instructions on reporting copyright infringement to iPage. The Digital Millennium Copyright Act (17 U.S.C. §§ 512) specifies that a proper notice of claimed infringement must be in writing and contain certain information as outlined in the DMCA.

iPage will not become involved in third party disputes. As a web hosting company, we are not in a position to judge the relative merits of each party's position with regards to a dispute. However, should any of the parties elect to seek a court order, please be advised that we would comply with a valid order issued by a court of competent jurisdiction.

If you need to fax us a preservation letter or subpoena, please see our policy on Data Request Policy.

Domain Name or IP address that you're submitting a report about *

First Name *

Last Name *

E-mail *

Phone Number

Type of Violation *

Please include the details of your complaint below. If you are reporting spam, please paste the complete text of the email, including email headers, below.

Unlimited disk space

There is no cap on the disk space we provide to deliver the content of your website. As long as you are fully compliant with our Terms of Service and utilize storage for the normal operation of your iPage website, you will have access to unlimited space.

Please keep in mind that in a few cases, we have had to work with customers to reduce the number of files they are using. Typically, these file counts are in the tens of thousands, and we've been able to help our customers manage them effectively.

Unlimited email addresses

If your plan offers unlimited email addresses, you can create as many mailboxes (i.e., POP/IMAP accounts) as you'd like. Each individual mailbox has a storage capacity of 500MB or 10,000 email messages, whichever comes first.

Let's Get Started!

MySQL

MySQL is most commonly used for web and embedded applications and has become a popular alternative to proprietary database systems due to its speed and reliability. iPage provides customers with MySQL database and phpMyAdmin interfaces.

MySQL is a free open source database management system; more information can be found at http://www.mysql.com.

Scalable

We have no set limits when it comes to bandwidth — which is the amount of traffic and data that flows between your website and the rest of the internet — and our architecture was built to support more than 99.5% of our customers' bandwidth demands.

Because we offer what is known as a shared architecture, our customers share both the hardware and the "pipes" we use to transmit data across the web, so we do monitor bandwidth to ensure optimum performance for our customers. Again, we are able to support more than 99.5% of customers with no issues at all. However, in some wonderful cases, customers become so successful that their traffic and data transfer outgrow our shared architecture. When that happens, we work with the customer to identify scalable solutions, such as our Virtual Private Servers.

30-day money-back guarantee

If you're not satisfied with iPage, we'll give you your money back. No questions asked. During the first 30 days, we'll refund your hosting fees in full.

Customer Satisfaction at iPageYour satisfaction is our top priority, and we're confident that you'll be pleased with our services:

how easy it is to set up a website

friendly, 24x7 phone support

SiteLock's state-of-the-art security suite

Still, if you try us and decide that iPage just isn't for you, we think you should get your money back.

What Happens to Your DomainIf you register a domain through iPage, please note there is a non-refundable $15 domain fee. This fee not only covers our own costs, but it ensures that, even if you're dissatisfied with your experience at iPage, you won't lose your domain name. You'll be free to transfer it or simply point it elsewhere.

Please note: The 30-day money-back guarantee applies to our hosting plans; it does not apply to most add-on services, such as domains, as mentioned above.

Free Domain Registration

Free domain registration is for qualified plans only, it is free for one year and renews at the regular rate at the end of your term. If you register a free domain through us and wish to cancel your account, there is a nonrefundable $15.00 domain fee if you would like to keep your domain. This not only covers our costs, but ensures that you won't lose your domain name. Regardless of the status of your hosting service, you'll be free to manage it, transfer it after any required lock periods, or simply point it elsewhere at your convenience. You retain ownership of your domain until the end of its registration period unless you elect to extend it.

Share with friends

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Friend's email address*

Friend's name*

Your account username*

Share on Twitter

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Your hosting account username*

Referral information field

Be sure your referral enters your username or domain in the "Friend or website who referred you" field during the last step of their account setup.

$100 Google AdWords Offer

No matter what your budget is or how little time you have, you can reach new customers and grow your business using Google AdWords. See results and gain new customers in minutes!

Benefits of AdWords

Effective: Show your ad to people at the precise moment they are searching for what you have to offer

Measurable: See exactly what you're getting for your money

Flexible: Change, pause or stop your ad at any time to suit your business

No Risk: You only pay when prospective customers click on your ad to get more information

To help you get started, iPage web hosting plans include a $100 bonus — when you spend $25 on Google AdWords, you'll get $100 in additional advertising.