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"not available to destination" message for a service that is normally accepted to a destination
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Modified on: Wed, 23 Nov, 2016 at 12:33 PM

If you are getting a message such as "Economy Select ESI is not available to the destination", but you can normally book in a shipment to this destination and/or you can book a consignment with that service using the DHL UI.

Check the following:

Is the weight of the shipment within the maximum/minimum for the DHL Service?