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digital elite helmet freezing?

I have a digital elite helmet, perhaps 6 months old. It is randomly "freezing" in the darkened mode. Once this happens, none of the buttons will do anything. The only way I can figure out how to reset it is to remove the lens and pull out one of the batteries. Its a pain. This happens to me at least 2-3 times during a full day of work. Has anyone experienced this? Is there a fix easier than pulling out the battery?

After first five or six hours, my 9400 would freeze in a partially-dark condition on Weld and WeldX mode. LWS sent the lens unit in and of course Miller replaced it. The replacement was a blue-tinged silver metal to distinguish it from the previous, all-silver unit.

Over a year later and not another problem. I tig the heck out of it too.

Perhaps he was thinking along the lines of restarting its brains and/or reseating the battery. Stranger things have caused misbehaving electronics to work properly.

re Speeglas vs Miller
I had the opposite experience. Initially bought Speedglas which died after 3 yrs. The Miller I got about the same time is still ticking right along. Ive decided the most reliable option is passive. Electronics are a crap shoot in the best of circumstances.