On Saturday, Dad of Jr broke the replacement kindle that he got in June. I have just got off the wrong to Kindle Support after admitting that the damage was all down to Dad of Jr.

Even though it's what I would consider accidental damage and even though it was replacing a kindle that was outside warranty, Amazon are sending me a free replacement as THIS kindle was still inside warranty

Once again, Kindle Support have exceeded all expectations and I am one very happy bunny

Yes, Amazon's customer service is superb. My dad gave me a Kindle for Xmas. A couple of months later I knelt on it and broke the screen and basically bent it in two. I didn't want my dad to find out I'd wrecked his gift and phoned Amazon to ask about the possibility of paying to have it fixed. They told me as it was still under warranty they would send me a brand new replacement, even after I repeated several times that I'd broken it myself through plain stupidity. I was worried they'd send me a new one then change their minds and charge me for it but there really was no catch at all, the replacement arrived within 24 hours, and my dad never had to find out I trashed his present. I suppose it's in their interest to keep you using Kindles as you can only buy Kindle books from them - they won't want you to go off and buy a Kobo instead and get your books elsewhere. Still, I was totally impressed with their customer service.

They seem a good value tablet, but like all tablets it will be harder to read in direct sunlight then using eInk. Basically they are like most screens it will have glare and reflection. I haven't seen one so I don't know how much glare etc... it might be perfectly acceptable but I can tell you that on a really bright summers day it's impossible to read outside on an iPad, and this might not be as bad.... but it will still be a lot harder than on a kindle.

It looks great value, for me, if I was buying a tablet it would be the HD Amazon Fire or iPad.

I'm a Kindle fan, and the bog standard Kindle would be ideal. Long battery life, lightweight and easy to read. If you are likely to want to read it in the dark, the paperwhite is apparently great, but £50 dearer (standard is £59).

I have a Fire, but it's a tablet so is bigger, heavier, and I suspect more fragile (although it tends to live by my bed, so I've not tested the theory). The battery life is also much shorter (especially if like me you get distracted by the apps/internet and forget to read......).

However, if your train is busy and you have to stand a lot, I did notice the Kobo Mini in WH Smith recently. It's *tiny*. On the downside, it doesn't have the great reviews for useability and customer service that the Kindle has, but it's certainly portable.

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