We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.

Get a Professional Answer

Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.

100% Satisfaction Guarantee

Rate the answer you receive.

By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

Ask NewITZone Your Own Question

NewITZone, Computer Enthusiast

Category: Microsoft Office

Satisfied Customers: 90

Experience: I have been using Office Pro for 10 years and implemented applications for business use.

53509759

Type Your Microsoft Office Question Here...

NewITZone is online now

I think I got hacked on our office outlook e-mail account. I

Customer Question

I think I got hacked on our office outlook e-mail account. I am not able to send or receive e-mails. I am at First Baptist Church, Aurora, MO. I got an e-mail from someone claiming to be Microsoft updates. Now every time I try to send or receive a pop-up comes up. It says Internet E-mail -***@******.*** and then it says Server: mail.websrvcs.com and wants my user name and password. and a box you can click to save the password ***** your password ***** and an OK & Cancel at the bottom of the box. I don't know what to do.JA: Is your Outlook file saved to cloud storage services like Dropbox, Google Drive, or OneDrive?Customer: No not that I am aware ofJA: Anything else you want the Microsoft Office Expert to know before I connect you?Customer: No, I would just like my Outlook to work.