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Customer Service: What if you had the formula for 100% uptime?

It is our number-one priority to ensure you achieve maximum productivity, minimum downtime and ongoing development of your system. In a world shaped by Industry 4.0, we are proud to offer you innovative data-based services to optimize your warehouse.

Tailored service for your peace of mind

We provide planning, support, and maintenance throughout the whole project lifecycle. Our services are modular, scalable and easily customized to create the right package for you. We provide:

• The right people: Highly trained service engineers with years of experience

• The right strategies: An effective throughput services strategy to help maximize availability

• The right results: Quick response to help ensure your growth, profitability and success.

Watch the video: Our Customer Service offering for your peace of mind.

Expertise with a worldwide service presence

650 customer service employees

1000+ sites to service

100 Extension & modernization projects

20+ System Operations installations

Our offering at a glance

24/7 Support: Want to count on a rapid response?

Ensure maximum uptime with 24x7 Support by using the Swisslog Global Helpdesk with an average response time of just 17 seconds.