Sky Broadband Essential

Averages 11Mb download speed

Special offer: 18 months reduced price!Important: due to COVID-19 any order that requires a new line install will be delayed until 1st of June onwardsAdd a Sky Talk package to your order from just £5 a month!

£22.00 for the first 18 months

£25.00 thereafter

Prices may change during this period

averages11Mb

truly unlimited

18months

£9.95

£274

Features

£9.95 total setup cost£9.95 activation fee, no delivery charges

Averages 11Mb download speedAverages 800kb upload speedYour provider should give speed estimates before you sign upAverage Speed is the speed achieved by 50% of customers on the same product during peak hours of 8pm to 10pm

£273.95 first year cost

Truly unlimited download/upload allowance

Minimum contract 18 monthsYou should be informed of any mid-contract price rises then given 30 days to optionally leave your contract without penalty (Note, Sky contact terms allow one 10% price increase on any TV component of your package in the first year)

Telephone line must be switched to Sky, line rental
included in the monthly cost

Pay As You Talk Call Plan

A 23p connection fee applies to all calls. An 15p per min Access Charge applies to service calls to 084, 087, 09 and 118 numbers for the duration of the call and a further service charges may apply depending on the organisation you are calling.

On Demand - catch up on TV you've missed, or choose from a large selection of TV box sets and movies

Sky Go - watch the channels available on your TV subscription on tablets, Xbox, laptops and phones where there is a broadband, wireless or 4G connection available

Free wi-fi for Sky Broadband customers - unlimited wi-fi in popular high street locations around the UK

Customer satisfaction - Sky has one of the lowest customer complaint levels in Ofcom's quarterly broadband, telecoms and TV complaint reports and has been reported as having the highest or joint highest broadband customer satisfaction level out of the 'big 5' providers since 2009

Possible downsides

Standard broadband not available outside of Sky network areas - although Sky's network does cover more than 90% of UK homes

No standalone broadband available - you can take Sky Broadband without TV, but phone line rental must be paid on all packages

No short contracts - standard contracts are 18 months with no shorter options available

Satellite dish needed for TV packages - not for the aesthetically-conscious, though Sky dishes are as discrete as such things can be

Sky details last checked on 2020-06-05

Ofcom Approved

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