High standards...

Understanding needs...

Exceed expectations...

Introduction...

Although our clients come from all over the world and fly in just for us to take care of their hair; we pride ourselves on catering for our core clients from across the Westcountry and we are ideally situated just off the A38 in Ivybridge to do this.

So whether you’re travelling from Plymouth, Exeter, Torquay, the South Hams or anywhere else in Devon for that matter - a visit to one of the best hair salons in the South West is closer than you think.

Brett & Rob

Let us introduce the people behind A Salon Called Fish, Brett & Rob. We believe that you’ll rarely find two people who are more engaged in ensuring that their clients get the absolute pinnacle of ‘the hair salon experience’.

With Brett having an incredible talent for hair and Rob a passion for business excellence, it means that A Salon Called Fish has the perfect combination of personalities to ensure a successful hair salon with a ‘client first approach’.

To write a paragraph about each of the two characters behind A Salon Called Fish is almost impossible as it just doesn't make sense, but as with so many successful businesses; what they have works! So instead we asked both Brett and Rob to sum themselves up in a number of words and this is what they came up with…

It is fair to say that Brett & Rob live & breathe every moment of their salon with their clients and they both have a natural talent for what they do. The only way you're sure to experience this, is to pay Brett & Rob a visit and see what they can do for you.

Our Values...

Our values provide the framework for how we work at ‘A Salon Called Fish’. They guide us in everything we do, from our individual clients through to our entire business model.

We have a clear vision: to be the most creative & trusted hair salon, where people love to come for pleasure and work. Our goal is to enhance our clients’ lives by offering; outstanding client care, individual creativity and an understanding of our clients’ needs. Our values are critical to achieving this.

Our values are part of what make us different from other salons, so we see this as a strength, as well as a responsibility. Our business continually transforms to ensure that we deliver you the best of everything you’d expect from a leading hair salon. We have 5 core values and they are:

Work to the highest possible standards achievable.

Understand our clients’ needs (even if they don’t know what their needs are!)

Always exceed customer expectations.

Be the best team and share our experience.

Let hairdressing be your life!

The Team

All great businesses have a great team behind them and Brett & Rob believe they have this in their award winning team, so they’d like you to meet them…

Jill May

Age: 52

When did you start hairdressing?

1979

Why did you start hairdressing?

This is easy! I followed in my sisters footsteps and discovered my passion for hairdressing!

What do you love most about hairdressing?

You can make a persons day just by making them feel beautiful! I love the variety of cutting and colouring that my day may bring. Being part of a great team allows us to feed from each other and consistently learn new things!

Describe your personality in 3 words?

Perfectionist, Conscientious & Compassionate!

Follow Jill on Twitter

Rob Higgins

Age: 31

When did you start hairdressing?

1999

Why did you start hairdressing?

I have always enjoyed working with my hands and being creative. Also, working in a team has always been something that I wanted, but if you combine this with my love for meeting new people - hairdressing is the perfect job!

What do you love most about hairdressing?

I love the endless possibilities of creativity that I can demonstrate through my hairdressing as there is always something new to try. I mostly enjoy working with long hair, it’s a bit of a speciality of mine.

Describe your personality in 3 words?

Professional, Open Minded & Playful

Follow Rob on Twitter

Beverley Smith

Age: 26

When did you start hairdressing?

2005

Why did you start hairdressing?

For as long as I can remember I’ve known that I wanted to be a hair stylist. I was inspired by my Auntie at a young age when I watched her create peoples desired look and making them feel happy & good about themselves. This gave me the passion to do what I do today.

What do you love most about hairdressing?

I love being creative, imaginative and making people feel good, whether it’s doing their bridal hair for their special day, their party hair for a fun night out or whether they just want a change of look with new hair extensions. Simply put…I just like to make them feel fab!

Describe your personality in 3 words?

Follow Bev on Twitter

Rowena Ong

When did you start hairdressing?

Why did you start hairdressing?

I started hairdressing because I wanted a career that I could be creative with, I wanted to work with people and I didn't want to sit at a desk all day!

What do you love most about hairdressing?

There are several things I love about hairdressing. I love doing hair-ups, bridal and prom hair and experimenting with different styles & looks. I also love being part of a great team, whilst working with my clients and developing friendships. Finally, I love the fact that no two days are the same at the salon!

Describe your personality in 3 words?

Follow Row on Twitter

Hannah Butler

When did you start hairdressing?

Why did you start hairdressing?

I have always felt passionate about hair! Ever since a young age I knew this is what I want to do, I would use my Mum (sorry Mum!) as my model and experiment with new ideas.

What do you love about hairdressing?

For me it’s about meeting new people and making them feel happy about themselves and how they look. I love creating complete restyles and seeing the faces of my clients when I show them their transformation.

Describe your personality in 3 words?

Follow Natalie on Twitter

Karen Harrison

Age: 53

When did you start in the nail industry?

1984

Why did you start working with nails?

I felt I had the passion and flair for what was a new and exciting industry when I started all those years ago. I have seen the industry grow into a professional must have now. But one thing is clear…it has really has changed over the past 30 years!!

What do you love about manicurist?

Having that one on one contact with my clients and building relationships. I love to give my clients homework that delivers amazing results for my clients which bring them back time and time again. To sum it up I love to see progress, results & a VERY happy customer!

Describe your personality in 3 words?

Follow Karen on Twitter

Ailis Kilcoyne

When did you start in beauty?

Why did you start in beauty?

It’s always been an interest as I have always been interested in make-up and nails and I enjoy making people feel good about themselves.

What do you love most about the beauty industry?

Being a beauty therapist is very sociable, and I like getting to know people from different walks of life. With sometimes hectic lifestyles I feel it’s important for people to relax and have time to themselves whilst enjoying treatments.