PhoneMate PMP-3850BK 2.4 GHz Analog Cordless

Hi ,
the battery is suppose to be good I had it tested, the speaker phone works well , for some reason I cannot use the handset, I get no dial tone and it keeps telling me to try again.
Can someone help, can it be reset ,
thanks

Does the screen of the handset come on when it is off of the base, and you press power/call? If the handset can lightup, or the screen comes on, then the line cord from the jack to the base is not in correctly or all the way. Or, you handset and base are not synced together.

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Without getting too involved,I simply dissassembled entire storage bin and to my surprise found cover obscured by other stuff,and in new condition as the rest of phone of which I reactivated last night.The original battery took the charge in no time which really surprised me as well.Thanks,stan.