Our Process

How do I get started?

AskGrace is a highly selective management consulting firm. We take on only a small percentage of clients requesting our help. The reason for the selectivity is two-fold. First, during our initial meeting, we are usually able to quickly identify the root cause of the client’s concerns and suggest simple and effective solutions. Most clients do not need a full consulting engagement. Rather, they just need to be pointed in the right direction and given the appropriate tools. Second, when we take on a client, we treat the client’s business as if it were our own. That is, we pour our blood, sweat and tears into it. The end result is a truly customized solution that works for your business. Our goal is to advance the most deserving businesses in the most efficient manner possible.

Initial meetings will occur at your office because often your environment will speak volumes about your operations. Depending on the size of the engagement, one to two consultants will perform a half or full day onsite evaluation of your operations. During the initial office visit, we will speak with all of your stakeholders including owners, managers, staff, customers/patients, and anyone else who may have an effect on your business. A report will be generated after the first visit to pinpoint major issues and discuss possible solutions. Most clients will be able to improve their operations with just this report. Some will opt to have us create an implementation plan and put new procedures in place. This requires an engagement contract, scope of work and budget details to be finalized at a second meeting. We understand that your time is valuable, and thus, will process everything as quickly as possible. For clients who want a more tailored solution, or those who have more extensive needs, we are more than happy to focus on a longer engagement with you to provide you with the most outstanding service possible.