Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I ordered Magic Jack on-line because of the 'free 30 day trial'. My credit card was charged the next day. I got on-line to cancel the account and had to chat with a customer service person for more than an hour to cancel it even though my order had not yet been shipped. They insisted that there was only a 'hold' on my credit card, but my card issuer said it was a charge and at the end of the day I believe them over a company that already has many, many reports against it about billing. I was no longer interested in trying their product if they have deceptive billing practices. Buyer beware!

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.