My Walkman player won't turn on

Connect your Walkman® player to a computer or AC adapter and charge it for about ten minutes.

The charge lamp lights up in red as soon as you connect the player to a computer or AC adapter.

The player's screen may not turn on if the battery level is insufficient.

The player will turn on and enter standby mode after approximately ten minutes.

Note: If the issue persists or if the walkman still won't turn on even after 20 minutes of being connected to a power source, with the charge indicator lit red, press and hold the power button for eight seconds to restart the player. Check your device manual for model-specific information.
Manuals are posted on your model support page.