Welcome to ClubSNAP, the largest dedicated photography discussion forum and community site in Singapore with more than 188,000 members from Singapore, South East Asia and other parts of the world. Members are encouraged to share knowledge, discuss ideas and forge new friendships with others who have a similiar passion and interest in photography. To gain full access to ClubSNAP, please register for a free account.

About Fuji e-pics and cropping

Hi all

What are your opinions on Fuji e-pics, for developing digital prints? I had mine done and had mixed thoughts. First, Color and print are ok, not too bad actually, but other thing i was pissed off with is the way they ignore your instructions. I told them to fit the pix if some of them don't fit the 4R size, but most were badly cropped! Maybe it's because i did not give good instructions and expect them to know what i am talking about. What gives? Any comments?

Also one more question. I am sure i had cropped my pix to 4x3 before sending it to Fuji. But still most of them got cropped. And the cropping was atrocious! Snipped off the subject's ears when they could jolly well crop on the other side with excess space. I don't know. Could some one comment on this please? Besides cropping to fixed aspect ratios, must i tweak anything else (in PS7 Image>Image size)? I am very disappointed with the cropping done by them nevertheless.

Also, I had a misunderstanding once with a lady at the ColourLab @ Adelphi, and she thought when I mentioned the word "fit", to add REALLY thick white borders all around the picture (even when the ratio was already 3:2). Dunno where she got THAT idea.

Of course, I raised hell, and finally got to talk to the more knowledgeable dude in the lab, and they replaced my prints for free. Thank goodness! Those were expensive Super 8R (8x12) prints!

As for cropping, I don't really like leaving things to chance, so I crop the pics myself to the correct ratio.

Re: About Fuji e-pics and cropping

You have hit the dreaded Fuji Frontier machine software bug. I had exactly the same experience despite cropping to 4:3. I was so pissed I complained and spoke to a Fuji film engineer.

This bug affects all PS6/7 pictures. The Fuji Frontier machine needs an upgrade. Only 2 known shops have the upgrade (6 mths ago). One at Raffles place and another at Tampines (see the site for exact address).

Good luck. Other than that, the prints are good.

Originally posted by Jonny Hi all

What are your opinions on Fuji e-pics, for developing digital prints? I had mine done and had mixed thoughts. First, Color and print are ok, not too bad actually, but other thing i was pissed off with is the way they ignore your instructions. I told them to fit the pix if some of them don't fit the 4R size, but most were badly cropped! Maybe it's because i did not give good instructions and expect them to know what i am talking about. What gives? Any comments?