Frequently Asked Questions

Using any computer with access to the Internet, you may request library materials be held for you and specify at which library you wish to pick them up when they become available. You will be notified by the method set in your library account. Here's how to place a hold:

Click the Request Any Copy button to the lower right of the title information

Enter the barcode from your library card

Click Access Your Library Account below

Select a pickup location from the pulldown box

Click the blue Request button

The confirmation screen indicates whether your request was successfully placed. Your position in the hold queue and pickup location are displayed. The method by which you will be notified is not specified. To verify how the library will contact you, call the library at 757.259.7753.

How do I renew library materials? There are three ways to renew your library materials: 1. Call the Circulation Services Division at 757.259.7753. 2. Come to the Circulation desk at either library. 3. Use our online catalog (click on the My Account tab, enter your library card number, choose the Items Out link, select the items that you wish to renew by clicking in the box next to the title, and click the Renew button).

Note: All library materials may be renewed twice, as long as these items are not on hold. Also, please be sure to have your library card available when you renew by phone or the Internet.

The library offers a variety of online resources to help you locate accurate and trustworthy information on the Internet. To access the library's collection of databases and online tools go to our Find It Online page. To use the library's databases from outside the buildings you will need to enter your WRL library card number when prompted.

The Williamsburg Regional Library provides meeting room space at both library buildings for public use. First priority for use is given to the requirements of Williamsburg Regional Library, of the City of Williamsburg and of James City County. After those needs are met, reservations from other users are accepted on a first come, first served basis. See our Meeting Room page for information on reserving a space.

Wireless computer access is available at both library locations. The library's network is open to all users, and is not secured. You must agree to the library's acceptable use policy in order to use the wireless network. In order to access our wireless resources, please make sure that your computer is connected to the library network and then open your web browser and click "accept."