Cancellation and Refund Policy:

Cancellation requests should be submitted in writing to Conference@aota.org or faxed to 301-652-1417 by September 30, 2013. A processing fee of 10% will be applied to the refund. Fees are nonrefundable after July 30, 2013. Substitutions can be made by providing written notice.

A 20% processing fee will be applied to all Program Directors registration cancellation refunds.