“We are constantly looking for ways to add additional services and improve the consumer payment experience,” said Eugene O’Rourke, vice president of marketing at PaymentVision. “Partnering with QuotePro and offering an integrated payment solution will enable payments to post directly into more than 20 existing PaymentVision integrations, further helping customers streamline their cash management and in-person payment operations.”

The planned integration should be completed later this year. It will offer finance companies and receivables management firms a number of new features, including 24/7 convenience, staffing efficiencies, the ability to accept in-person payments via cash, check, ACH, money order, credit card or debit card, real-time communication and more, according to the companies.

“This integration allows companies who embrace and use technology another efficiency in their cash-intensive business. It eliminates manual entry while allowing customers to pay with their preferred payment method — cash — which causes the most problems,” said Chris Albu, vice president of sales for QuotePro Kiosk. “It not only saves the business money but improves their processes while increasing safety and accountability.”

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A study released by Marchex and based on 8 million calls to U.S. auto dealers found that nearly one-fifth of calls went unanswered or were abandoned by the customer, representing millions of dollars in lost revenue.