Voicent Gateway

Voice XML Gateway

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VoiceXML

VoiceXML is the W3C's standard XML format for specifying interactive voice dialogues between a human and a computer. It allows voice applications to be developed and deployed in an analogous way to HTML for visual applications.

VoiceXML Gateway

This is the server software or system that actually interprets VoiceXML files, the same way as a web server interprets HTML files. VoiceXML gateway handles all the lower level telephony issues, automatically converts
text to speech and recognizes voice commands.

SMS Gateway

This is the server software or system that handles SMS or text messages. It interfaces with software applications to send and receive test messages.

Voicent Gateway

Voicent Gateway is a voiceXML gateway and SMS Gateway combined. In addition, it contains outbound call and text message scheduler and an easy-to-use GUI Designer tool.

Gateway & Text-to-Speech

A flexible gateway system interacts with a caller using many dynamically generate content, such as the balance on a bank account. In order to have the
information played back to the caller, the text information must be converted to voice/speech by a text-to-speech engine.

Conversational and Interactive

Voicent Gateway recognizes your voice over the telephone and carries out your commands accordingly. It can also read any text, such as email messages, to you over the phone,
and it also accepts input (DTMF tones) from your telephone's numeric keypad.

High-Level Programming

With Voicent Gateway, voice applications can be developed rapidly using VoiceXML, a high level programming language that does for voice what HTML does for visual content. You do not
need to worry about the lower level details of telephony programming, which is already taken care of by the gateway

Inbound and Outbound Calls

Voicent Gateway is capable of handling inbound and outbound telephone calls. Outbound calls are perfect for setting up interactive alert notifications, such as rescheduling during the current call.

Voicent Gateway Overview

All Voicent's products are developed on a common development and deployment platform composed of Voicent Gateway, its client programming API, and its GUI simulation and design tool. This powerful platform, based on the standard HTTP/web protocol, enables you to develop your own interactive telephony and text messaging applications, in almost any program language.

At the heart of the platform is Voicent Gateway, a W3C standard based VoiceXML gateway and a 2-way SMS gateway. It can be deployed on any Windows computers, making it possible to develop and deploy Voicent-based solutions at a cost any small business or organization can afford.

For Interactive Voice/Telephony Applications

Based on the W3C VoiceXML standard, Voicent Gateway enables interactive voice access to the web and enterprise systems from any telephone.

Voicent Gateway requires no additional hardware when used with VOIP, such as a SIP-capable PBX system or SIP-based VOIP service, or Skype. Calls are made over the Internet to landline or cell phones. The gateway also supports regular analog phone lines through the use of a voice modem.

The Gateway also enables simultaneous phone calls by setting up multiple VOIP lines/channels or links to multiple analog phone lines on a single computer. For large scale applications, multiple gateways in different locations can be networked together through the web interface.

Voicent Gateway contains an outbound call scheduler that can be accessed through its HTTP interface.

For Interactive Text Messaging Applications

Voicent Gateway is also a 2-way SMS gateway which can send and receive text messages.

It does not require you to sign up with a SMS Center, but instead uses your own text message plan through the use of a GSM modem.

It contains powerful matching and text command processing capability that can take your application to the next level - true interactive text messaging.

It uses the same HTTP interface that is used for voice applications.

It uses the same outbound scheduler for managing outbound text messages

IVR Studio - GUI Designer For Your Interactive Apps

You can use IVR Studio to speed up the development of your voice and text applications. This tool enables fast and flexible application development without using the lower level VoiceXML code. All you need is point and click to draw a call flow diagram, and the VoiceXML code is automatically generated for you.