FAQs

Looking for more clarity? Check out our Custom Design FAQ’s:

Do I have to pay the custom design fee if I am modifying an existing ring?

No. Depending on your needs and expectations, we can forgo elements of the custom ring process. For example, if you find an existing setting you love and just want to make a few simple changes, we can forgo the CAD and wax mold, and customize your setting very easily. Or if you feel your design is simple enough and/or you trust the outcome based on the first few phases of design, we can also move ahead without the CAD and wax. Whatever works best for you!

What additional costs are involved in designing and creating a custom engagement ring?

If you are on a tight deadline, it is possible to expedite the custom ring design process in a few ways. For example, if we have a clear sense of what you’re looking for, we can forgo a CAD drawing or wax mold in order to save time. Just let us know your desired timeline when you call or email to schedule your consultation and we’ll likely be able to make it work.

How much does a custom ring design cost compared to purchasing a similar setting that already exists?

Contrary to popular assumptions, the difference in price between a custom designed ring and an already existing setting is often quite minimal. In fact, sometimes, a custom ring is actually less expensive than an existing setting. Because we do all our own custom work here on the premises, we eliminate the need for a ‘middleman’ or third party to help in the process, and subsequently, we pass all of those savings onto our clients. So, don’t let assumed cost deter you from inquiring about a custom ring. We’re committed to delivering your dream ring within your budget.

Can I get a custom ring faster than 2 weeks?

If you are on a tight deadline, it is possible to expedite the custom ring design process in a few ways. For example, if we have a clear sense of what you’re looking for, we can forgo a CAD drawing or wax mold in order to save time. Just let us know your desired timeline when you call or email to schedule your consultation and we’ll likely be able to make it work.

Can I design my own ring from afar and work with you remotely?

Yes. We often work with clients who are out of state and sometimes even internationally. We have safe and secure means of shipping back and forth in order that we can not only send you your custom pieces, but also any wax molds or loose stones along the way.

Do I have to get a CAD drawing and wax mold?

No! Every client is different, and sometimes there isn’t a need for the CAD drawing and/or wax mold. We can make those decisions together along the way as we determine your vision.

Can I use my own diamonds or gemstones in a custom piece?

Yes. We’re happy to work with any stones you already have and will work to make sure any new stones complement and/or match the existing ones perfectly.

Do you create other custom jewelry (besides diamond rings)?

Yes! We will work with you to create any piece you need.

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