The Associate Director of Transportation Services is responsible for the coordination and administration of an array of parking-related services for the University of Wisconsin-Madison campus community that includes approximately 60,000 faculty, staff and students and over 4.6 million visitors annually. Working under the general supervision of the Director of Transportation Services, the associate director manages the parking operations that consist of approximately 60 permanent and 40 temporary and student employees. Transportation Services has an annual budget in excess of $29 million. The associate director provides leadership and direction for the department on campus parking issues, manages the resources, staff and budget of the department, and is responsible for policy and staff development, departmental communications, and coordination of departmental activities with customers of Transportation Services. In the absence of the Director, this position will serve in that capacity along with the Associate Director of Transportation.

The Associate Director is responsible for managing the external operations of the department to ensure efficient access to the University. This position provides leadership and management guidance to departmental staff and ensures that parking policies support the needs of the campus administration and other users, including student groups, neighbors of the University, vendors, coordinators of large conferences and conventions, and other customers. Primary duties include the management of the parking permit program, visitor parking, special event parking, citation and appeal management, facility maintenance, business office operations, and department policy.

Additional Information:

* Knowledge of policies, practices, and technologies associated with management of transportation and financial systems.

* Understanding of the increasing complexity of academic/research facilities in institutions of higher education.

* Ability to organize, evaluate and present information effectively (graphics, construction documents, written reports, presentations, etc.). * Ability to negotiate and problem solve with multiple constituencies. * Strong interpersonal skills. * Ability to support and encourage engagement, inclusion, and diversity in the work environment is required. * Persuasive written and verbal communication skills. * Knowledge of supervisory/management theory and practice. * Ability to coach, mentor, and support staff. * Knowledge of standard procedures pertaining to administrative processes/policies of the University and State. * Ability to interact productively with faculty, staff, students, the campus community, government officials, and the public. * Computer proficiency (Word, Excel, PowerPoint).

Certified Administrator of Public Parking is desirable.

Minimum Number of Years and Type of Relevant Work Experience: Five years experience managing complex parking/transportation programs.

The UW-Madison campus is comprised of over 900 acres of picturesque grounds located on the shores of Lake Mendota. The campus is bounded on the east and south by the City of Madison and on the west by the village of Shorewood Hills. The location of the campus, the need to develop within the existing campus boundaries, the desire to preserve open space and the numbers of people accessing the campus on a daily basis contribute to this being one of the more complex transportation/parking systems in the Midwest. The campus has over 19.5 million gross square feet of building space and offers a broad array of undergraduate, graduate, professional, research, and advanced academic programs. The UW-Madison is the flagship university in the 26 campus University of Wisconsin System and one of the nation's largest and most productive research institutions in higher education, receiving over $1.2 billion dollars in research funds in 2012.
The mission of Transportation Services is to provide safe and reliable transportation options to the campus community. Transportation Services and the Division of Facilities Planning and Management are committed to promoting respect and civility in the w...orkplace. Staff serves as role models by practicing exemplary behaviors when working with customers, fellow staff members, students, and visitors. The mission of Facilities Planning and Management is to excellence in facilities and services for the University community. The organization is committed to stewardship of architectural, environmental, archeological and land resources in support of the academic and strategic objectives of the University of Wisconsin-Madison.