Make a complaint

If you wish to comment about our services, whether positively or negatively, we will be pleased to hear from you. Please do not be afraid that you may lose your service or that you will be thought of as a nuisance by complaining. Your comments and suggestions help us improve our services we provide to you and thousands of other customers. Please note that if you have concerns about the safety of a person we care for or we employ, please contact us immediately on 01708 757 242.