All our products are designed and produced with great care. We hope you will love them but if for any reason you do not, return them unused within 30 days of purchase and we will refund or exchange them, no questions asked. Please note there are no returns or refunds on sale items.

Goods are returned to Wallace Cotton at your own expense, however, if goods are faulty we will credit the cost of the postage to your account.

New Zealand: Our standard delivery fee for purchases is NZ$8. Your order will be delivered via courier. Please allow 3 working days for delivery.
All orders can be delivered to rural addresses and PO Boxes

Australia: Our standard delivery fee for purchases is AU$10. Your order will be delivered by Toll Express Couriers.

Prices are not a direct currency conversion as a portion of the courier cost is allowed for in the product price.
Australian delivery will be made within 4-5 working days.
For PO BOX addresses, delivery will be made by Australia Post and may take up to 10 working days.
INTERNATIONAL: All products are charged in US Dollars at the prices shown on this website.
Delivery fee is US$15 per order and will be delivered by your local postal network.
Please note that orders may incur import charges, duty and tax, to be paid by the recipient in the country of delivery.