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Last week or so McAfee virus wont work and malware bytes has stopped working, suspect i have a nasty. I have installed fresh Norton virus protection which seems to be working but still suspect i have a nasty hiding in there somewhere.

Appreciate any help you can provide

Logs as requested are attached.

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Hi Paul,

Welcome to Malware Removal! My name is mAL_rEm018, but feel free to call me mAL. I will be helping you with your malware related problems

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Malwarebytes recently released Malwarebytes 3.0 and they are still working out some issues with the software. Since you are running an outdated version of the program (the current version is 3.0.6.1469), it might be worth it to install the latest version and see if that resolves some issues you are experiencing. For now I would like you to run a few more scans and we will deal with this later.

paulkerlin wrote:Norton also wouldn't allow me to run Frst, so I disabled it and ran the scan

When finished searching a log will open on your Desktop ... SearchReg.txt

Please post it in your next reply.

-----------------------------------------In your next reply, I would like to see..

Did you have trouble with any of the steps?

Adwcleaner report

SearchReg.txt

Please post each log separately to prevent it being cut off by the forum post size limiter.Check each after you've posted it to make sure it's all present, if any log is cut off you'll have to post it in sections....

No problems with any of the steps, one minor thing is the auto download of those requested programs did not work on any occasion, i had to click the link on the page to force the download ? May be nothing.

Please remove the two sites (in red) from your Chrome Startups. By accessing torrent websites and using Peer-to-peer software you are inviting malware onto your computer. If you don't know how to remove them, let me know and I will provide you with instructions for doing so.

PUP (Potentially Unwanted Programs)

Freemake Video Converter version 4.1.9

Potentially Unwanted Programs (PUP) are software that have unpredictable behaviour and/or might have been installed on your computer without your direct consent. You might have installed them willingly, in which case feel free to keep them. However, if you did not I advise you to remove them by following the instructions below.

Please open the Start menu.

Click on Settings and then System.

Select Apps & Features.

Locate and click on the following programs:

Freemake Video Converter version 4.1.9

Select uninstall.

Answer any questions attentively.

When the process is finished, please restart your computer.Note: you can only remove one program at a time.

I'm not sure why you don't get an automatic prompt to download the programs. Which browser are you using to access the links?

I am using chrome

Please remove the two sites (in red) from your Chrome Startups. By accessing torrent websites and using Peer-to-peer software you are inviting malware onto your computer. If you don't know how to remove them, let me know and I will provide you with instructions for doing so.

I believe I have completed this - if you would like to double check.

PUP (Potentially Unwanted Programs)

Freemake Video Converter version 4.1.9 has been removed.

I don't recall installing nor do i use Yahoo, so happy to remove this also.

You have two firewalls enabled. Please follow the instruction outlined in the following link to disable the Windows Firewall : Turn Windows Firewall on or off

fixlist content:*****************Code: Select all

Before I ask you to run another fix, I would just like to mention that you should not copy/paste Code: Select all into the fix. Instead you should click on Select all to select the text and then copy/paste into Notepad.

Next..

Click Start

Type notepad.exe in the search programs and files box and click Enter.

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