About Infusionsoft

Infusionsoft CRM is part of their full suite of sales and marketing tools for small businesses. Infusionsoft is built from the ground up to solve small business’s biggest problems. Features include:
record... Read more

About Tenfold

Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Infusionsoft,
allowing them to work together, and streamline the customer experience. Read more

Our Customers Have Captured

Interactions

Text

Chats

Calls

Emails

100% Data Capture

Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Infusionsoft

360-Degree View

Tenfold provides immediate transparency across all departments, specific to the current
customerstate

Ease of Implementation

There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Infusionsoftintegration

Adherence

With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements

Capture 100% of your
customer interactions

80% of customer engagement data is missing

Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.

Native integration with all communication platforms

Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.

Request a Demo See how you can enforce sales best practices with Tenfold. Request a Demo

Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist

About Saicom

Saicom is a telecommunications provider based in Johannesburg, South Africa. The company specializes in cloud-based PBX networks, VoIP and cloud computing for small businesses and corporate clients. Saicom was established in the early 2000s and has since become one of the largest telephony brands in South Africa. They work with telecommunications carriers throughout the African continent. Kyle Woof serves as Saicom’s CEO. He joined the organization in 2012 as financial director. Leor Atie and Howard Sackstein are the company’s executive directors. Saicom owns and controls its own network and employs staff who have trained in India, Israel, France, and the United Kingdom. In 2016, Saicom partnered with VeloCloud Networks to deliver enhanced access to the cloud, enterprise applications, and private data centers.

Saicom delivers a wide range of call center solutions. The company’s cloud-based PBX system lets users store call data in the cloud and access information from a remote location. This platform also provides real-time data insights, letting users track calls and monitor agents and sales reps. These detailed reports and statistics facilitate call center management. Other features include call recording, CRM integration, professional auto attendants, and a call queuing system. Saicom’s VoIP platform proves just as useful for businesses who want to optimize call handling. Users can port their number to the company’s network and use it across South Africa. Saicom uses SIP trunking technology that works with a range of PBX systems. The organization also operates end-to-end network security.

Since its inception, Saicom has garnered multiple awards. The company was a category winner at the Vodacom Annual Incentive for Community Service Payphones in 2012. The initiative was set up to provide mobile communications to disadvantaged communities.

About Infusionsoft

Infusionsoft is a private company that offers an email marketing and sales platform specifically for small businesses. Its headquarters are located in Chandler, Arizona.

Founded in 2001 by Clate Mask and brothers Scott and Eric Martineau, Infusionsoft started out as eNovasys in a modest office space in Mesa, Arizona. It became the software and consulting company, Infusionsoft, in 2003. A year later, the company was able to create a script that automates lead sales, thus becoming the foundation of Infusionsoft’s SaaS project range.

The startup received $9 million worth of venture capital funding from Mohr Davidow Ventures in 2007 and an additional $7.9 million from vSpring Capital in 2008. From a revenue of just $1.5 million in 2005, Infusionsoft was able to reach $17.5 million in 2010 and $80 million in 2014. Today, the company has more than 33,000 customers and 110,000 users all over the world.

Infusionsoft offers an all-in-one sales and marketing platform with CRM, marketing automation, sales automation, online sales management, analytics, and payment collection capabilities. It can also be accessed on mobile devices and integrated with several third-party apps.

The small business CRM features a contact management system that allows users to collect data from their leads and efficiently manage detailed individual records to save hours of work. It can also effectively segment customers into categories based on various criteria like demographics, email clicks, lead score, payment history, and purchases.

Another popular feature is lead scoring, which enables users to zero in on hot leads that are ready to become customers. This lessens the time wasted on prospects who will never be converted into buyers.

There is also Infusionsoft Mobile, which allows users to manage contacts and automate marketing anytime and anywhere.

Infusionsoft has been recognized a number of times in the CRM industry. In 2013, Inc. named Infusionsoft as a Hire Power Awardee in the software category due to its creation of 240 jobs within the year. Inc. also included Infusionsoft in the list of fastest growing private companies for a total of seven times.

The company has also made it to the list of the Top 100 Arizona Companies at number 47. It was ranked number 44 on the list of top companies within the Phoenix metro.In 2014, Infusionsoft received the Pioneering Award at the Arizona Technology Council’s Governor’s Celebration of Innovation.

Even Infusionsoft’s founder, Clate Mask, has received several recognitions. The Phoenix Business Journal’s Arizona Corporate Excellence Awards named him CEO of the Year, while the Arizona Technology Council awarded him Business Leader of the Year, both in 2013.