DAVID-Laserscanner Forum

As you are probably aware, the entire DAVID company, team and product range has been integrated into HP Inc.
This forum is now read-only. Relevant content has been migrated to HP and merged into HP's Support Forums on November 1, 2016.

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few users already reported problem btw. DAVID and 1607 Update. I was reading a lot of articles about this update and here is, maybe, the best advice I found:

"Given the massive testing and repeated refinement that brought us Windows 10 Anniversary Update, you’d think the rollout would proceed with few debilitating problems.But you’d be wrong. From common installation problems to minor irritants to significant data destruction, reports of problems are mounting up.

You should consider dodging the update until Microsoft irons out the worst difficulties"

Hi all,Especially fresh installation of Windows 10 in 1607 should be much more careful.In fact David 3D scanner and camera drivers and updates about the necessary improvements being developed, should not be the operating system upgrade!Best Regards.

In the latest Win10 version 1607 "Anniversary Update", Microsoft has done some drastic changes to the DirectShow interface. Many camera models do not work any more, including Logitech Webcams and our DAVID-CAM-3-M / DAVID-CAM-3.1-M from the SLS-2. The SLS-3 camera DAVID-CAM-4-M will work, but in color mode RGB24 instead of Y800, which makes scanning slower.

Our camera manufacturer (and many others in the world) are working on a solution.

At this point the user can do nothing but AVOID the 1607 update, or roll back to the previous version of Windows 10.

How to AVOID:"With the update rolling out slowly, there’s a good chance it hasn’t yet tried to install itself on your machine. If that’s the case, you can proactively try to block the update for now. - If you’re on a Wi-Fi connection, you can use the metered connection trick to keep the Anniversary Update off your machine. - If you have Windows 10 Pro, you can bypass the forced update to Win10 Anniversary Update by clicking Start > Settings > Update & recovery > Advanced Options and check the box marked Defer upgrades. - If you aren’t on Wi-Fi and only have Win10 Home, you’re forced into a considerably more complex blocking situation which involves using wushowhide to keep it off your machine." (from http://www.infoworld.com/article/3104389/microsoft-windows/the-case-against-windows-10-anniversary-update-grows.html)

The latest DAVID 4 and 5 versions, released today, are able to detect when a camera connection fails on that Windows 10 version, and show a user info message, but there is no way we can actually solve the problem. We need to wait for a fix from Microsoft oder from the camera manufacturer. We'll keep you posted.Sven

Tried to roll back, no back up to roll back to! Only other option is to reinstall from factory DVD and completely reset, that's 2 days of my life I'll never get back. I'll keep scanning on my big rig and wait for the fix for my laptop.