A woman in Florida drove her SUV right into a T-Mobile store on Thursday, after being unhappy with the service, police say. According to an arrest report, Shinobia Montoria Wright tried unsuccessfully to replace a cracked iPhone at the store the previous day. She reportedly said it was her birthday and that she would “bug out” if she didn’t get what she wanted. If the above video is any indication, she clearly wasn’t kidding.

When Wright came back to the store on Thursday, she didn’t even walk in. She just plowed her 2005 Nissan Armada through the front door. Witnesses told the Palm Beach Post that Wright then smashed glass displays with a squeegee, and a police report says she hit a store employee in the neck when the worker tried to stop her. Another store employee reportedly suffered a knee injury in the commotion.

Wright told authorities she was having a “bad day,” and was upset that she was told she had to pay for a new phone even though she had insurance, police said. She was taken to a hospital where she had surgery for arm injuries, and was scheduled to undergo a mental health evaluation. The store manager told police that Wright appeared to be under the influence of something, although police told the Post that there did not appear to be drugs or alcohol involved.