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Warranty Information

Warehouse Mowers offer warranties as stated above. Warranty cover does not include damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes , to damage caused by operating the equipment in a manner outside that described in the operator manual. The warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) not authorised by Warehouse Mowers to provide service (not including standard periodic maintenance.

Consumable components (and accessories) such as chains, carry bags, batteries, belts, cables, wheels, blades etc, are not covered once used or for damage caused by general wear and tear.

Until the nature of any fault is determined, the resolution Warehouse Mowers can offer may vary. Where necessary, the item may need to be returned to determine the issue. If the product is unusable upon recieving or there is a major fault, the customer may choose between a full refund via the original payment method or a replacement product. Once the issue is clarified, Warehouse Mowers may fit replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties. Warehouse Mowers goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonable foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

After reading and acknowledging the above, should you wish to claim a warranty on your item please follow the process outlined in the returns section.