HostPapa is committed to making your website transfer from ANY provider* absolutely hassle-free!

Avoid downtime while moving!

We take downtime worries away, as one of our migration experts will take care of you through the entire process, completely FREE of charge. This is what we do every day! Our specialty is in migrating your website and emails to and from the following services:

To provide the highest service quality for you, our team of skilled migration technicians will plan and migrate your website efficiently from your old hosting company to our high-performance servers.

Need help?

The PapaSquad is here when you need it.
Whether it's helping you choose a domain name, walking you through migrating your website, or configuring your cloud email system for your business, our PapaSquad experts are here to help. Please don't hesitate to contact us with your questions!

Frequently Asked Questions (FAQ)

HostPapa offers their free migration service to new accounts only. You must have signed with a confirmed account and received your welcome email. You have 30-days from that email to initiate a free website migration.

There can be no updates to the website configuration (including website content, layout, navigation, etc.). The move is an exact replica of your website files from your previous web host. The exception is database connection details which may change.

Copying an existing website to a brand new domain name or changing the URL of an existing website is not included with this service.

By using the existing web host cPanel backup generator (must be active), full cPanel transfers include all domains, add-on domains, subdomains, and cPanel settings. This will also include your emails and email accounts.

Manual transfers are categorized as transfers that are not from another cPanel web host. This would also include some unconventional elements of your website transfer. Some examples of manual transfer include:

Moving from a non-cPanel based hosting company to HostPapa.

Splitting addon domains into cPanel accounts.

Moving from a shared hosting package to a Reseller plan.

Moving addon domains into new cPanel sub-accounts, addon domain to addon domain, cPanel account to addon domain, addon domain to cPanel account, anything that cannot be packaged and then restored without any additional work.

Unfortunately, some websites cannot be moved, even by our experienced Migration team. This is due to the technical limitations of your existing web host or we simply cannot support some of the features or transfer your existing solution.

Here is our current list of web hosts/website builders that we cannot transfer:

VistaPrint

Intuit

Wix

Weebly

Website Tonight

Squarespace

Jimdo

Google Sites

Microsoft Office Live Small Business / Office 365

HostPapa also currently does not support Windows-based shared web hosting.

SPECIAL NOTE: We also require access to your website files. If your or website builder will not provide us access (typically by FTP) then we cannot move your website files, databases or email accounts. Without access, we cannot copy or transfer your information.

If you want to save your existing emails during the transfer, the easiest and fastest way is to set up a POP3 connection via Outlook or another mail client. As soon as you start using POP3, every email received is permanently saved to your local computer. To set up your computer to receive your emails and get them from your existing host's server, please review these instructions.

Some hosting providers have different e-mail systems and configurations than HostPapa, and it may not be possible to transfer stored e-mails. If this is the case with you, our team will advise you in advance.

If you are moving from another cPanel web host, our website migration experts will use your existing email settings and accounts to set up in your HostPapa account.

If your previous host does not utilize cPanel, then you will need to create the new email accounts in your new HostPapa cPanel control panel. It is recommended that you set up the new email accounts as soon as you can log in to your HostPapa account.

Important Note: Be sure that all your existing email accounts are created in HostPapa prior to changing your nameservers or DNS of your domain name; failure to do so may result in lost, "bounced", or unreceived emails.

** Full cPanel transfers include all domains, add-on domains, subdomains, and cPanel settings. This will also include your email accounts and emails. Please note that this does require your old host's cPanel backup generator to be active.