7 Best Customer Support Tools in 2018

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. Satisfied customers are basis of every aspect of a company right from its direct revenues to its goodwill. Customer support softwares allow you to take better care of your customers, get a knowledge of upcoming trends and thus gaining an efficiency in maintaining a quality based service. Analyzo has listed the best Customer Support Tools that you can choose from based on your requirements. Click on Quick View to see plan features or compare plans across companies.

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Top Customer Support Tools

Best Customer Support Tools

TeamSupport is a B2B customer support program that helps reduce inefficiency and improve customer satisfaction by eliminating miscommunications and improving teh customer experience. Features include Ticket Automation, Visual Support, Water Cooler and Customer Distress Index.
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Kayako develops both a cloud-based customer service platform and an on-premise help desk & customer support software. Its features include Email Integration, Multi-Site Support, Remote Control Access, Reporting and mobile apps for all varied platforms. View More

Desk.com, previously known as Assistly, is a cloud-based helpdesk system provided by Salesforce. Features include multi-channel capabilities for handling customer requests through portal/knowledgebase, satisfaction scores and performance monitoring. View More

Zendesk, Inc. is a software development company which provides a cloud-based customer service platform that includes ticketing, self-service options, and customer support features. Other features include Benchmarking tool and NetPromoter score. View More

Freshdesk Inc. is a cloud-based software provider with a flagship customer support software bringing together multiple communication channels and social networks, improving customer communication. Other features include 30+ integrations and mobile apps for IOS and Android. View More

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience. View More