FAQ / Terms & Conditions

Creative Packaging has CLOSED our BRICKS & MORTAR STORES. We are a web based business. For inquiries, or product related questions and answers please contact a Personal Packaging Concierge. ( refer to the contact us page) .

Minimum OrderCreative Packaging offers no minimum order. We accept Visa and MasterCard.The more you shop the more you save! All sales qualify for our VOLUME DISCOUNT PROGRAM of 10%, 15% or 20% off the ENTIRE ORDER.

Symbols and DimensionsUnless otherwise noted, all dimensions are in inches. All dimensions of boxes and bags are listed in the same order: side-side x front-back x top-bottom. For the round containers, dimensions are diameter x depth. All dimensions reflect actual usable space.

Sample OrdersWe happily send sample orders for you. Free items commonly require boxing in order to be shipped securely which may include a charge. Freight will be applied to sample orders requiring boxing. Sample orders may not be returned for credit.

ShippingOrders are shipped out by the end of the next business day. Estimate delivery to be anywhere from 1 to 7 business days (not including us completing the order). If an order is time-critical, please contact us immediately. This may result in additional shipping fees.Orders will be shipped to the address designated by the purchaser. Creative Packaging assumes no responsibility for incorrect addresses. All purchases made are pursuant to a shipping contract. As a result, risk of loss for items purchased from this web site pass to you upon delivery of the item to a carrier. Creative Packaging assumes no responsibility for loss or damage. Creative Packaging is not responsible for filing any claims with the carriers for damaged / and or lost shipments. Carriers do not make numerous attempts to deliver. In the event no one is there to receive the order the order will be left at the door Creative Packaging assumes no responsibility for orders left at door.

Shipping Fees / Charges

We deliver everywhere in Canada!

From time to time Creative Packaging may offer promotions that include FREE SHIPPING. In order to receive FREE SHIPPING the purchase must meet the minimum spend requirement as well as use the designated code. Free shipping can not be combined with any other discount.

** Creative Packaging has the right to apply restrictions to the FREE SHIPPING promotion such as the following, but not limited to:

*Shipping to a remote addresses. *Shipping items that are 40 inches or longer in length. *Shipping items that the total weight exceeds 25lb or more may be assessed shipping costs.

CopyrightAll photographs, illustrations, digital art and other forms of images on this web site are the exclusive property and copyright of Creative Packaging .

It is illegal to copy or use any portion of any image whether by photographic means, scanning, digital copying, or as reference for another illustration.

Unauthorized use of any image means any reproduction that is not specifically granted by Creative Packaging

DisclaimerCreative Packaging strives to ensure that the contents of the Web site are accurate and up-to-date. However, errors may sometimes occur. Creative Packaging from time to time revise the contents and/or the products described therein and reserves the right to make such changes without any obligation to notify past, current or prospective visitors of this Web site.

Creative Packaging will not be liable for any damages arising due to inability to use the website.