Banking royal commission prompts spike in complaints to new ombudsman

Political parties are tussling over is who is responding the fastest to the 76 recommendations of the banking royal commission.

Treasurer Josh Frydenberg yesterday confirmed the new complaints body, the Australian Financial Complaints Authority (AFCA), will be able to look at issues going back to the start of the global financial crisis.

It's one of a suite of measures the Morrison Government is taking to strengthen AFCA, which opened for business just three months ago, and has seen a spike in complaints since the royal commission.