New TV UPDATE ERROR > NOW REMOTE DOES NOT WORK

Hello i got a new NSX40gt from frys today. During set up, i put in my wifi ssid and pw, connected and the tv did an automatic update. during update, the tv restarted a few times during the process and then it came to a screen that said UPDATE ERROR, PRESS ANY KEY TO EXIT. my qwerty remote wasnt responding so i plugged in my keyboard, hit a key, and the tv rebooted, now the remote does not work...

when the tv was on, i pressed and held CONNECT on the tv unit, FN and ENTER on the remote. the AMP light flashes fast but does not pair.. any help?

Hello i got a new NSX40gt from frys today. During set up, i put in my wifi ssid and pw, connected and the tv did an automatic update. during update, the tv restarted a few times during the process and then it came to a screen that said UPDATE ERROR, PRESS ANY KEY TO EXIT. my qwerty remote wasnt responding so i plugged in my keyboard, hit a key, and the tv rebooted, now the remote does not work...

when the tv was on, i pressed and held CONNECT on the tv unit, FN and ENTER on the remote. the AMP light flashes fast but does not pair.. any help?

I believe the problem is within the TV itself. Once you hold "CONNECT" the Pairing window should pop up. Also under about > build number is blank. On my friends, he has a sequence of numbers. I believe I have a bad apple! I'm going to exchange it tomorrow.

I believe the problem is within the TV itself. Once you hold "CONNECT" the Pairing window should pop up. Also under about > build number is blank. On my friends, he has a sequence of numbers. I believe I have a bad apple! I'm going to exchange it tomorrow.

Click to expand...

Conclusion: The TV was defective out of box. I exchanged it for a new one.