Privacy Policy

We Care About Your Privacy

The following website has been provided for information pertaining to Cosmetic Dental Group and their services. The below information sets out how Cosmetic Dental Group uses and protects the data collected via our website. When using this site, you are legally bound to the following privacy policy, so please read carefully. Privacy protection is something that Cosmetic Dental Group are fully committed towards.

The Information We Collect

Many of our services may require the supply of personal information. When contacting us, we may ask for details such as your name, email address and telephone number. If you choose to register for our newsletter, we will require personal information including your name and email address.

What We Do With The Information

All of the information collected from the website is solely used for the purposes outlined in this document. We do not divulge any information to anyone outside of Cosmetic Dental Group without prior consent from the website visitor – unless it is necessary to provide a requested service.

How We Make Your Information Secure

Cosmetic Dental Group take every necessary step to ensure that your personal information is secure. We follow strict policies and follow best practice standards of security when collecting personal information. The website uses HTTPS (This is an adaptation of the Hypertext Transfer Protocol (HTTP) for secure communication over a computer network) to help protect against your personal information being stolen, destroyed or divulged to third parties. Your personal details are stored at our restricted offices which have no unauthorised access.

What We Collect

Through the use of contact forms, call back requests and newsletter sign-ups, we may collect, but are not limited to, the following information:

name and job title

website details

contact information including email address and phone number

demographic information such as location

preferences and interests

What We Do With The Information We Collect

We try our best to understand your needs and provide you a high level of service. We may use the information collected for the following reasons: Internal record keeping Improve our products using your email addresses, we will from time to time send you promotional emails with things that may be of interest to you, such as news, offers and industry related articles to customise the website according to your interests.

How We Use Cookies

Cookies are files which can be placed onto your computer’s hard drive, with your prior consent. There are numerous benefits to having cookies placed on your hard drive. If you have accepted, cookies are used to identify when you visit a particular site, as well as analyse web traffic. Cookies also facilitate a more personal web experience, allowing web applications to gather information about your preferences, and respond to you as an individual.

At Cosmetic Dental Group, traffic log cookies are used to identify the pages that are being used. From the data provided by these cookies, we can analyse the traffic to our website and tailor it to our customer’s needs. This information is only used for the purpose of statistical analysis and the betterment of your user experience. You can choose whether to accept cookies, or not. Many web browsers accept cookies. You can decline cookies in your browser settings if you wish. However, our website and many others may no longer function correctly.

If you accept cookies, we can see which pages our visitors find useful and which are not. This provides us information to be used for a better user experience. Cookies do not allow us to do anything untoward like gain access to your computer.

Cookies

This website uses the following cookies:

Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is anonymised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.

Google AdWords: We use the Google Advertising platform to promote our services. The cookies from Adwords allow us to provide a better advertising experience

Facebook Advertising: We use Facebook advertising conversion tracking and retargeting pixels, which allows us to collect or receive information from your website and elsewhere on the internet and use that information to provide measurement services and target advertising.

DoubleClick: We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future.

Email Marketing We Send May Contain Tracking Codes

If you have opted in to receive newsletters, then this may include tracking codes that help us understand who, as well as how many people have opened or clicked on each email. This data helps us to create better emails in the future, and provide you with a better service. This data is stored on the servers of our email partners and covered under their security measures.

Third Party Links

This website may contain links to other websites. However, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and as such are not governed by this privacy statement.

Links

Hyperlinks on this site may be shortened to hide long links for functionality and tracking.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways: if you have previously agreed to us using your personal information for direct marketing purposes, you may opt-out at any time by emailing us which you can do via the website.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held then please contact us. If you notice or know that any information we are holding about you is incorrect, please write to or email us as at the address detailed on the website. We will correct any information you indicate to be incorrect as soon as possible.

How To Opt Out Of Cookies

To opt out of a third-party vendor’s use of cookies, visit the Network Advertising Initiative opt out page. If you want to opt out of our emails, fill in the contact form on our website. Please note that deciding to opt out of cookies for your browser may prevent webpages from functioning correctly. If you wish to disable cookies, please select the below image for your particular browser.

Variations To The Policy

We reserve the right to alter and change information provided in this document at our own discretion and therefore this document should be regularly referred to for updates and variations. If you have any questions regarding this policy, our contact details are as follows:

PATIENT FEEDBACK

'The Dental Health Plan at the practice has also been really good for me as it’s a great way of having your regular appointments paid for so you don’t have to think about it. You pay for the plan monthly, which is very reasonable and obviously for that you are getting your two examinations and two hygiene visits.'

'Two words but packed with more gratitude than you will ever know….thank you.'

'I am extremely pleased with the speed and quality of the work I have had from Jonathan Wood- a complete transformation with no pain at all.'

'If I were to sum up the practice I would say patient-focused, outstanding in its’ field and one which just gets it right.'

'CDG comes highly recommended, the entire team are professional, friendly and know their stuff. Well worth a visit.'

'As my dental appointment approached I was awash with trepidation. I needn’t have worried as the wonderful, welcoming staff and practitioners made my visit a dental delight! My dreaded visit turned out to be positive, painless and palatable! So much so, I’m paying them another visit in 6 months time.'

'All of the staff are really kind and friendly and in particular, I must thank Jonathan Wood for all the time and hard work he has put in to my teeth. I am very glad that I came here and would definitely recommend it to others.'

Meeting and being treated by Jonathan Wood changed my life. Jonathan was recommended to me by a friend who told me that she was sure he could help me. Over the years I had investigated having my bite corrected and was told the same thing again and again. My bite was difficult to fix. One dentist told me that teeth would need to be removed and even then, he could not guarantee that the treatment would be successful stating that it was highly probable the teeth and jaw would shift back to their original starting point. There was no jaw surgery or extraction of teeth. Eighteen months later the braces came off and I felt like a new person both physically and emotionally. I'm not sure you can put a price on what I have gained. I will be eternally grateful to Jonathan, his wonderful assistants, and the friendly, warm team at the Cosmetic Dental Group.

'I feel like my teeth are 100% better than they were before. I am very pleased. It’s like a weight off my mind. I didn’t know how conscious I was and so now having had the treatment, it has given me that little bit more confidence to smile freely without thinking of my teeth.'

'The staff there are fabulous and worked hard to accommodate my desire to get my teeth finished before going on holiday. I would definitely recommend this practice, as I now feel confident in my smile! Thank you for being so brilliant, friendly and accommodating.'

'Having undergone quite major dentistry over the past year, I can highly recommend The Cosmetic Dental Group.'

'Just a short note of thanks for dealing personally with my problem. I felt so much better within a day and want you to know that I do appreciate the time taken and 'gentle' approach.'

'All the staff at The Cosmetic Dental Group are very friendly and professional. The dental work I needed has been completed by Dr Willetts, and I am very pleased with the result. The cost was a lot less than I had originally been quoted, and no need for a visiting Consultant as Dr Willetts had the necessary expertise.'

'The Cosmetic Dental Group are an absolute gem! Always friendly and helpful, the surgery is a pleasure to attend.'

'Katie is always punctual, well turned out, she greets you with an amazing smile and makes you feel so at ease. She is so professional and courteous and clearly is incredibly knowledgeable about all areas of dental hygiene. She is very thorough yet efficient at the same time.'

'It’s not a case of not affording to go, you just can't afford not to go. They make going to the dentist pleasurable.'

'Straight teeth, better pronunciation, and a fuller lip. Jonathan explained everything as we went along, and the before and after photos were gob smacking - what a difference!'

'Having a lovely white smile projects a really healthy, attractive image that creates a positive response from everyone. I am really thrilled with the results and will be more than happy to recommend The Cosmetic Dental Group to my friends and clients. They have a really good reputation so I know they will be in good hands.'

'I now have a smile that people comment on all the time and am more than happy with all the treatment I received. I would recommend the practice to anyone.'

'I’d just like to say how much I enjoy knowing I’m coming to the practice because when I come, I’m received right royally really. It’s a case of ‘how are you’ and a smile, the girls take my coat and it’s just so lovely. When you visit everybody is so responsive and wanting you to enjoy your session.'

'I've had such a great experience. Everything was explained to me clearly and in a way I would understand. I feel as though I have had much more for my money and time compared to other dentists I have been to.'