A Claim Form (PDF) is available online, as well as at City Hall or through the City Clerk's Office. Claims must be filed with the city within 6 months from the date of the incident. The claim form should be completed with the most detailed and specific information available. Incomplete claim forms will be returned to the claimant as insufficient. Refer to Government Code Section 910 for more information.

Generally, the claim is forwarded to the city's claim adjuster for handling. The claim adjuster will contact the claimant to discuss the claim and determine damages. The adjuster recommends to the city if the claim should be accepted or denied.

No, small claims court is part of the Sacramento Superior Court. However, a person must have filed a claim with the city, and their claim must have been rejected by the city, before filing an action with the small claims court against the city.

For police-related incidents, claims are to be filed with the City Clerk's Office and are to be submitted on an official Citrus Heights claim form. A Claim Form (PDF) is available online, as well as at City Hall or through the City Clerk's Office. Claims must be filed with the city within 6 months from the date of the incident. The claim form should be completed with the most detailed and specific information available. Incomplete claim forms will be returned to the claimant as insufficient.