My order has not been shipped and it was supposed to be shipped in * days after being p...

GetHuman-eastrabe's customer service issue with Groupon from December 2018

2 views

|

111700 similar

|

0 following

Help with my Groupon issue

First: share to improve GetHuman-eastrabe's odds

Strength in numbers! Companies respond better when others are watching.

GetHuman-eastrabe's next move: go to the Groupon help center.

Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-eastrabe will want to follow the link below to head to their help center. We will check on GetHuman-eastrabe later to make sure it's all set or try to help escalate.

My order has not been shipped and it was supposed to be shipped in * days after being purchased on the *rd. FedEx says the item hasn’t been provided for pickup and that fedex does not have possession of mattress. I don’t know where the mattress is. There is no information update on Groupon not fedex website. I can’t get in touch with anyone from Groupon like fedex recommended after talking to them.

GetHuman-eastrabe did not yet indicate what Groupon should do to make this right.

I have an issue with Groupon too

How GetHuman-eastrabe fixed the problem

We are waiting for GetHuman-eastrabe to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.