4 Requirements Problem definition Open a new account. Close an existing account. Deposit money in an account. Withdraw money from an account. Inform how much money there is in an account. Get help/information about the application. Goal Design and implement TeleBank. Implement TeleBank using SpeechMania framework. TeleBank should be as cooperative and user friendly as possible.

12 Rules & Variables Variables are the interface between the speech understanding and dialog control Variables are linked to rules Variable can get values when the rule is activated Variable can be undefined, defined (single,multiple) or verified. Example:

14 Questions & Cond-action HDDL Dialog is a module Dialog is controlled using an event loop events can trigger an action (conditionally) in a cond-action a question can be asked or the data base can be accessed example:

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