Immigration activists give people crossing the border informative pamphlets about their rights, May 13, 2015.

“The point of this is to provide people who are crossing the border from Tijuana to San Diego information about their basic rights,” said Pedro Rios, director of the American Friends Service Committee.

Rios said he doesn’t think the figures reflect the reality because of how rarely complaints are filed after incidents of perceived abuse.

“We see that the complaints are consistent,” he said. “They vary from verbal mistreatment to physical mistreatment.”

One San Diego resident, 21-year-old Jaime Montero, said he crosses the border at least twice a month to visit family or eat tacos in Tijuana with friends.

Montero said he is grateful for the information from the coalition because it makes him more confident about crossing the border.

“I think it’s great that they’re improving enforcement,” he said.

Martin Trujillo, 53, said he is not sure that having the information will help him. He said he's had repeated negative experiences with border patrol officers.

“Forget about any rights. There’s no rights. Once you’re in there, you’re in their hands. They do whatever. They kill people,” Trujillo said.

Later this month, the same group plans a demonstration in memory of Anastasio Hernandez Rojas, an immigrant who died five years ago after being tasered by Border Patrol agents. That case prompted a review of Border Patrol policies.

This report is part of KPBS' Fronteras Project, a regional news collaborative that produces reports on the changing culture and demographics of the American West and Southwest. Fronteras reporting is made possible by a grant from the Corporation for Public Broadcasting.