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COMPUTER

PROBLEM

SOLVING

Having a broad base of knowledge and competencies in core hardware and operating systemtechnologies including installation, configuration, diagnostics, preventative maintenance, andbasic networking is an important element fortoday’s computer savvy individual.

Eligibility

Each state may enter three (3) participants who are members from active local chapters, onrecord in the national center as having paid dues by March 1 of the current school year.

Procedure

A one (1) hour objective test will be administered based on the competencies listed.Nongraphing calculators will be provided.

Withthe increased use of the Internet for browsing, researching, information gathering, and e-commerce, information and cyber security has become a growing concern for businessesthroughout our global economy. This event recognizes FBLA members who understandsecurityneeds for technology.

Eligibility

Each local chapter may enter two (2) participants who are members of active local chapters andare on record in the FBLA-PBL state office as having paid dues by March 1 of the current schoolyear.

Procedure

A one (1) hour on-line school site objective test will be administered based on the competencieslisted.

provide technical assistance to the users of computer hardware and software isessential to the success of any organization and its continued operation. This event providesrecognition for FBLA members who demonstrate an understanding of and ability to providetechnical assistance to end users.

Eligibility

Each local chapter may enter two (2) participants who are members of active local chapters andare on record in the FBLA-PBL state office as having paid dues by March 1 of the current schoolyear.

Procedure

This event consists of two (2) parts: an objective test and a performance component. Aone (1)hour on-line school site objective testwill be administered based on competencies listed.Participants are required to complete both parts of the eventto be eligible to win an award. Aninteractive/ role-play situation will be given based on customer service in

the technical field.

Guidelines

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The objective test score will be used to break a tie.

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All participants will be sequestered before the first performance to receive instructions andtime assignments.

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Ten (10) minutes before the performance, each participant will receive the scenario.

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Two (2) 4” x 6” note cards will be provided for each participant and may be used during thepreparation and performance of the scenario. Information may be written on both sides ofthe note cards. Note cards will be collected following the presentation.

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No reference materials, visual aids, or electronic devices may be brought to or used duringthe preparation orperformance.

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The participant has five (5) minutes to interact with a panel of judges and demonstrate howhe/she would solve the problem. The judges will play the role of the second party in thepresentation and will refer to the case for specifics. This is

a role play event.

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A timekeeper will stand at four (4) minutes and again at five (5) minutes.

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The final performance is open to conference attendees who are not performing participantsof this event.

The ability to evaluate the needs of anorganization and then design and implement networksolutions is a valuable skill in today’s connected workplace. This event provides recognition forFBLA members who demonstrate an understanding of and ability to apply these skills.

Eligibility

Each local chapter may enter two (2) teams composed of two (2) to three (3) members. One (1)team member may have entered this event at a previous State/National Leadership Conference.Team members must be on record in the FBLA-PBL state office as having paid dues by March1 of the current school year.

Procedure

This event consists of two (2) parts: an objective test and a performance component.

Aone (1) hour on-line school site objective testwill be administered based on the competencieslisted. Team members will take one objective test collaboratively. Nongraphing calculators willbe provided.

An interactive case study will be given outlining a small organization and its computingenvironment and needs. Participants will then be required to analyze the situation andrecommend a network solution to address the issues raised in the case study.

Performance Guidelines



The objective test score will be used to break a tie.



All teams will be sequestered before the first performance to receive instructions and timeassignments.



Twenty (20) minutes before the performance, each team will receive the case study.



Two (2) 4” x 6” note cards will be provided for each team member and may be used duringthepreparation and performance of the event. Information may be written on both sides ofthe note cards. They will be collected following the presentation.



A flip chart and markers will be provided.



No reference materials, visual aids, or electronic devices may be brought to or used duringthe preparation or performance.



Teams have seven (7) minutes to interact with a panel of judges and present the solution tothe case. The judges will play the role of the second party in the presentation and refer tothe case for specifics. This is a role-play event.

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Teams should introduce themselves, describe the situation, make their recommendations,and summarize their case. All team members must participate in the presentation.

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A timekeeper will stand at six (6) minutes and again at seven (7) minutes.

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The final performance is open to conference attendees who are not performing participantsof this event.

Objective Test Competencies

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network installation—planning, configuration, and topology

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problem solving and troubleshooting

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network administrator functions

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configuration of Internet resources

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backup and disaster recovery

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configuring network resources and services

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security

Performance Competencies

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analyze the computing environment andneeds

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answer questions effectively

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demonstrate ability to make a businesslike presentation

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demonstrate ability to work as a team

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demonstrate an understanding of the case and explain recommendations

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demonstrate good decision making and problem solving skills

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demonstrate good decision making and problem solving skills

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demonstrate good verbal communications skills

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display self-confidence through knowledge of content and articulation of ideas

Acquiring a high level of familiarization and proficiency in working on and withnetworks isessential in today’s connected workplace. This event provides recognition for FBLA memberswho have an understanding of data communications and network administration.

Eligibility

Each local chapter may enter two (2) participants who are members of active local chapters andare on record in the FBLA-PBL state office as having paid dues by March 1 of the current schoolyear.

Overview

Aone (1) hour on-line school site objective testwill be administered based on the competencieslisted.