REPAIR POLICY

Our customers Feedback

I had such a great experience with UNIFIX. The repair only took 30 mins to complete. I didn’t need to worry about setting an appointment or missing... an appointment etc just walked in! I went to their winter park location so I just went to a store or two and waited for my phone to be completed. They have really good quality screen protectors and cases as well you can tell the different compared to other competitors. I’m so glad all screen fixes have a 6 month warranty just in case anything happens that’s a really nice piece of mind.read more

Great turnaround! Very polite and my screen is like brand new. So glad I found them and ended up getting my screen repaired here. I even bought a... case and they gave me a discount because I had paid for the service repair! Would recommend. They don’t take appointments, I just walked in. 🙂read more

Brought my iPad in for glass replacement, repaired but when I checked it in parking lot certain parts didn’t work correctly, brought back in and... glass again had to be replaced. Came back same day and they replaced glass and all is well! 6 month warranty! Just an added note picked up Saturday back on Tuesday home button not working! I hope these problems are just flukes because I don’t live around the corner and 6 months will come around pretty fast. Retained next day and so far so good!read more

Had a wonderful experience with UNIFIX! Vadim greeted me and took great care of me. The service was fast and friendly and my phone looks great.... Thanks for the great service and the excellent job well done!!read more

These guys are great!! I received quotes from 4 places through Yelp! and not only are they 5-Star rated, but they were also the least expensive.... When I picked up my phone it looked brand new, plus they had already put on the tempered glass protector at no extra charge!read more

Best place!!
First I thought those reviews were not real but when I got my computer fixed!! Customer service was on top!! and my computer issue was... fixed within 3 hours!! now it is perfectly working!! Will keep this place as my gadget fix place!! Thank you guys!!read more

So thankful I found this place!! Fixed my phone rather fast, when he gave it to me, it was like brand new!!!cost was NOTHING compared to buying a new... one!! Polite and courteous , made sure I had everything I needed and was completely satisfied with my experience, thanks again for your help and my vacation went on without any more problems 👍🏼😎👌read more

This place is HORRIBLE They didn’t fix any problem I had with my phone and to be exact they caused more problems. I certainly believe it is because... I am sixteen that they took advantage of my money and time I DO NOT RECOMMEND YOU GO HERE Pick another place SAVE YOUR MONEY.read more

Awesome experience. we tried to use a Groupon but the system was having issues and we just walked in and got an even better price in person!!!
I am... now bringing another device to get repaired through them.read more

George has amazing customer service, knowledge & helps us non tech people understand what's going on. I have been coming to this location for years... and have always had great experiences. Recently my daughter's computer had key board issues. George explained the options to repair and then completed the repair. Thank youread more

Great experience. George was friendly and knowledgeable. We purchased the Groupon for the wrong phone. He prorated the price against the groupon... price for the correct phone, not just settling for the cash value and making us eat pay the difference. Quick service. I would definitely use them again.read more

Amazing place to get your device fixed in a short time period. Didn’t need any appointments, customer service was amazing, very friendly, warm and... neat. And The most important quality of the repair and parts was outstanding!!
Both of my Thumbs UP!!!read more

REPAIR POLICY:

6 MONTH WARRANTY Provided on all repairs and parts.

WARRANTY COVERS:

Defects, internal defects and malfunctions of replaced parts.

WARRANTY DOES NOT COVER:

Cracks, Physical damage to external and internal parts of repaired device.
Damage due to moisture, liquid, extreme humidity, heavy perspiration or other moisture, sand, food, dirt or similar substances.Warranty provided only on the parts that was replaced during repair by UNIFIX. Any part that gets replaced will have our store warranty sticker. If The sticker altered, deleted, duplicated, removed, or made illegible Store has the right to refuse any no-cost warranty related repairs.

Store does not take any responsibility for malfunction of other components of the repaired device that may cause after the repair has been made. Smartphone or tablet that has protection or resistance against liquid or water will not be water proof or water resistant after providing a repair service that requires device alteration. If the device has come into contact with water or liquid after repair service, Store does not take any responsibility and it voids the Warranty.

Store has the right to refuse any non-cost Warranty repairs or replacements if any of the Warranty terms are not complied.

Store not responsible if item has any other defective parts/problems other than the one requested to fix.

Store does not take any responsibility for loss of data/personal information that can cause during the repair.

Store is not responsible for forgotten logins, passwords, locks, iCloud locks and etc.

Item left for a repair or check up must be picked up within 30 days after the repair was made. If item isn't picked up within 30 days after the repair has been made then its forfeited to store to cover the cost of repair.

STORE DOES NOT TAKE ANY RESPONSIBILITY IF ANY OTHER ISSUE DETERMINED ON THE DEVICE DURING A REPAIR OR DIAGNOSE BESIDE THE ONE THAT WAS REQUESTED TO FIX

ITEM SALES POLICY:

ALL SALES ARE FINAL - NO RETURNS !

Accepted Unless The Item is defected and can not be repaired. 30 Days Warranty provided on any "Used" condition devices.

PARTS:

"No returns" provided for parts purchased without installation. If Defected or malfunction valid for replacement only. Must Be Returned in the same condition as it was receive