Hi! (first time posting here, but have been checking this site for a while now deciding between the Kushiro and Conroy like many)

So I was wondering if the Conroy was more of a blue color or a black color (I've seen multiple pictures online but with different lighting so I was really wondering how it looked). When I looked on YouTube there was an 'unboxing' vid of the Conroy and it really looks black like tml2891 stated before. So I may have to buy the conroy when it get's back in stock (my poor bank account).

Also, in the store they said that in the computer it said that the Conroy was being 'continued' so perhaps in the early spring there will be new ones on the online store?

Maybe this helps anyone with their decision!

yea the color in that video is pretty much accurate. however, if i had one wish, it wouldn't be to change the color of the jacket to be more like the blue color online... but to fix allsaint's customer service. because my god do they suck. its like having to look after a mentally challenged chimp. constantly having to give them reminders on what they should be doing...

the only thing they were very good at was charging my card as soon as they could...

its been about 2 weeks since I returned my medium conroy and I've yet to receive my refund.

its been about 1 week since I returned my medium ishida to the store in chicago and I just called them regarding the gift card that im supposed to have received but they were pretty much clueless of what was happening.

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The major difference between the two is that the Conroy is much thicker, and that does not come through at all on their website. The Kushiro is a much lighter jacket while the Conroy is much more heavy duty. Plus when I went medium the jacket it was as slim as seen on the website (the Kushiro) but it was impossible for me to wear since it was really uncomfortable, when I went large with the Conroy - which fits me nicely proportion wise it does not seem as skinny as on the guy in the web site, still really fitted and great , it's just that on the pictures in the website it looks like the Conroy is almost tighter and smaller then the Kushiro and that is really not the case. Check out the Conroy picture on the model when he is modeling the 'Tallis trousers' that gives a little bit better look of the Conroy really is.

@tml2891 I heard similar things about their awful customer service, especially when it's about refunds etc. When it's about getting another item or an item that's been out of stock they will help you immediately, to get you to pay... There had to be a catch, cause I like their product/price ratio when it comes to quality leather jackets, sigh. And yeah the Ink-blueish colour looked really nice, weird how it looks in real life.

@Fastbrick Woah, that's quite a colour difference. Really weird how they advertise that jacket with different lighting. That Conroy on the 'Tallis Trousers' looks almost like a different jacket colour and fit-wise, but probably also more accurate.

Now, they have some strange systems and policies, such as in-store purchases can only be returned for exchange or gift card but online purchases can get a full refund. They've always been prompt for refunds.

Everytime I spoke to someone on the phone or in the store, they've been friendly and helpful.

And this is my latest experience -- I ordered a shirt on sale and got an automatic notification that there was a stocking glitch and they did not have one to ship me. This was later followed by a personal email from their staff offering an apology and a discount code for anything else I wanted. Then days later, I got another personal email saying that they located the shirt I attempted to order in the backroom of a Los Angeles store, with their telephone number in case I still wanted it.

Now, they have some strange systems and policies, such as in-store purchases can only be returned for exchange or gift card but online purchases can get a full refund. They've always been prompt for refunds.

Everytime I spoke to someone on the phone or in the store, they've been friendly and helpful.

And this is my latest experience -- I ordered a shirt on sale and got an automatic notification that there was a stocking glitch and they did not have one to ship me. This was later followed by a personal email from their staff offering an apology and a discount code for anything else I wanted. Then days later, I got another personal email saying that they located the shirt I attempted to order in the backroom of a Los Angeles store, with their telephone number in case I still wanted it.

I really appreciated that.

lucky you .

-did i also mention that the only way I was able to process my order online was over the phone?

-their paypal function isn't working (contacted paypal and its not on their end)

-i couldn't checkout with my VISA (internal error on their site)... YET i was able to use that same VISA over the phone...

-i mentioned earlier I had to return an item to their one of their stores in exchange for a gift card... they received my item about a week ago and after I called yesterday to check up on the gift card, i found out they had not even realized my item had been received. So had i not called, i probably would never have received that gift card which contained $500~

-its also been 2.5 weeks since they received my online return and I've yet to receive my refund

sorry if this just sounds like me venting... lol but its the truth.

finally, for anyone looking for help from their customer service... dont bother emailing them. they NEVER respond to emails. try their facebook page or call them

Hello people! I have a vary obvious and easy question. As I am very new to ALLSAINTS, and i am just starting to like them more and more I would like to know how do the clothes fit? True to size or a bit lose? Like Diesel?

For example I would need mostly size S in a Diesel t-shirt/shirt if it is 100% cotton. If it is meant to be a bit more slim(with elastane) then I probably need size M.

So I was checking their Size Chart on their website and from what I see from the measurements I think I need size M, but I'm not so sure. Because the model on the website is waring size S, and I don't think that I am taller or with a wider chest than him. I have a 96cm chest. So I think I need an M.

@straychev I'm also a 96 cm chest and with most t-shirts i go for a large. buttend down shirts i go for an M. The guy on the website is tall and skinny, he has 91.5 cm chest so keep that in mind.On the other hand i never go small in diesel, mostly M i think. Hope it helps...

@straychev i have an almost 99cm chest and i had bought the kushiro leather jacket in medium and a plain white scoop tshirt in medium and both turned out to be too big for me. i recently got the shift leather jacket from ebay in small and it fits perfectly. in my experience their tshirts and leathers tend to run larger than they used to. i have a couple of denim shirts and jackets in medium and they are snug.

Right I have done what I said a while ago I wouldn't (as James blunt owns one) and bought the Conroy leather in ink. I have been trying to find the final leather for my collection and have bought/returned nearly all of their leathers before settling on this one (including the new Manson). My final line up (in order of me buying them) the diverse pea coat, the avern biker, the tricky bomber, the griff biker (from the biker project) and not the Conroy biker. I refuse to look at any more!!

I have to say that really isn't my experience at all. The uk customer service is fantastic. The Conroy I ordered had a faulty zip. As it was out of stock they found me one in a store, contacted them, got it sent to a store nearer me, held it for me till I could collect it and were brilliant when I did. Whenever I have had to return anything they have processed my refund within a couple of days

I have to say that really isn't my experience at all. The uk customer service is fantastic. The Conroy I ordered had a faulty zip. As it was out of stock they found me one in a store, contacted them, got it sent to a store nearer me, held it for me till I could collect it and were brilliant when I did. Whenever I have had to return anything they have processed my refund within a couple of days

are you located in the US as well? I wish they did that for me... but I wasn't even given a choice. I woke up this morning and found that "out of stock" email and that was that. They claim to have already begun the process of refunding me. The last time I had to wait close to 1 1/2 week for my refund to go through...

Not to mention their paypal system still isn't working and I still can't process orders online for some reason... an internal code: (502) keeps popping up so I have to keep placing orders over the phone

Guys, I need your help. The wonderful ways of the web have led me here, not the only forum I’ve probed and I expected the same dead end results but with all you all saints appreciators out there I may find what I’m looking for!

A while ago I took, without asking, my brothers All Saints propaganda leather jacket, size Large for a night out. Lets face it it’s a stunning piece of kit.

Long story short it got lost, presumably stolen, and I didn’t have the money at the time to replace it and I think my brother has always held a grudge toward me over it.

Anyway, he’s getting married this summer and I’ve taken it upon myself to find a replacement for him and surprise him with it.

Only trouble is they are no longer for sale on all saints.com…

Do any of you fine gents know of any anywhere that could aid my redemption?!

Guys, I need your help. The wonderful ways of the web have led me here, not the only forum I’ve probed and I expected the same dead end results but with all you all saints appreciators out there I may find what I’m looking for!

A while ago I took, without asking, my brothers All Saints propaganda leather jacket, size Large for a night out. Lets face it it’s a stunning piece of kit.

Long story short it got lost, presumably stolen, and I didn’t have the money at the time to replace it and I think my brother has always held a grudge toward me over it.

Anyway, he’s getting married this summer and I’ve taken it upon myself to find a replacement for him and surprise him with it.

Only trouble is they are no longer for sale on all saints.com…

Do any of you fine gents know of any anywhere that could aid my redemption?!

Peace and love guys, any help much appreciated!!!

Ebay is your best bet mate, really can't think of any other places that will still sell it. Just keep an eye out for it, what size are you after? There's one on ebay atm in size small.