A. Mission and Scope

The purpose of this position is to assist the Space Camp program management team in the supervising of counselor staff, trainees, and program activities. To ensure these activities reflect the Mission, Vision, and Spirit of the USSRC and meet the needs of all the Camp Operations. This position is a year round appointment to cover the needs of the Space Camp program.

B. Qualifications

Education: BS Degree in Business, Communication, Education, or closely related field or equivalent work experience in a closely related field.

Experience: Min of 2 years closely related work experience in a similar camp environment with 1 year at the managerial/supervisory level OR an equivalent combination of experience and education in a similar environment. Must possess excellent verbal and written communication skills to interact effectively with guests and employees. Must be able to lead, direct, budget, and schedule staff and resources. Must have excellent and proven leadership skills; must have developed and conducted training programs; must be highly motivated and an outstanding role model and motivator.

Computer Experience: Must be able to use 101 key keyboard, knowledge of DOS and Windows based operating systems. Must be able to use word processing and spread sheet applications.

C. Physical Requirements of the Position

This position has the following special requirements:

Walking, climbing (stairs) to/from other buildings to access other departments and to oversee, observe and interact with guests and employees.

Talking, hearing to instruct employees and assist guests in person and over the telephone.

This position involves working in both a climate controlled office environment and outside where exposed to various weather conditions and changing temperatures. This position deals extensively with the public and employees throughout the organization.

D. General Requirements

Willingness to be open to learning and growing

Interpersonal skills to work as an integral part of a team

Appropriate interpersonal/personal boundaries

Maturity of judgment and behavior

Accepts full responsibility of their actions and how these may affect others

Adherence and participation in the Center’s Safety Program

E. Professional Standards

Understands and follows all policies & procedures

Maintains high standards for work areas and appearance, presents self in a highly professional manner to others and understands that honesty & ethics are essential

Ensures that excellent customer service is maintained with each customer

Maintains a positive attitude toward the position, the company and co-workers

Appreciates that promptness and attendance at work is apart of sustaining a professional relationship with the company

F. Teamwork Standards

Takes an interest and initiative in the development of the Department’s team

Maintains pleasant and professional relationship with co-workers & assists as needed

Remains positive about the team and facilitates an optimistic approach to resolution of issues

Maintains productive, effective and professional relationships with all departments

G. Supervisory Standards

Adheres to organizational policies and applicable laws

Instructs, coaches and encourages staff to support by action and example the mission and vision of the Center