What version of Jira should we choose?

We will install Jira and use it for keeping track of our IT Operations tasks what we are working on and what we want to do (backlog). But i am unsure what version of Jira we should install? We will not be using Jira for software development, only improvements on our IT infrastructure.

We want to use the website for creating, assigning and working on our tasks. Also have an API available so we can push new tasks into the system with PowerShell for example. And Reports dont hurt.

1 answer

Software gives you Scrum and Kanban boards. Service Desk gives you, well, a Service Desk interface for handling support requests.

From what you've said, Core is probably enough. If it's not, then try it, and add Software as a trial if you think you might need boards (when the trial lapses, the boards go away, Core carries on as before)

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