Hey! So, a couple months ago a user by the name of "Tim Capper" helped me with some fake reviews. A user was going on accounts and spamming us to reduce our rating. Google managed to remove the reviews thanks to his help, though he since came back and posted additional fake reviews.

This fake review was done a few days after the others were removed, the last of its kind. I reported the review to google, but they have yet to respond (7 days in waiting). If you're around here Tim, are there any steps I can take/can you forward this last review for me? Thank you!

However these are describing the service received and not defamatory as in the past.

Also i explained before that users expect to see a range of reviews on a listing, what they expect to see is a professional response from the business. Responding with fake review will scare potential customer, because if they have a problem they see you just calling it as fake.

However these are describing the service received and not defamatory as in the past.

Also i explained before that users expect to see a range of reviews on a listing, what they expect to see is a professional response from the business. Responding with fake review will scare potential customer, because if they have a problem they see you just calling it as fake.

I also have had this problem. I have 2 bad reviews now that were done by rival companies. One of the reviews had been posted in the name of susan valentine and then a week later changed their profile to raj upnor. I reported this to google and they agreed it looked suspicious, and they agreed to remove it but this has never been done.

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Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.