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Tip:We recommend using Google Chrome or Mozilla Firefox as your webbrowser while using TrainTool. These browsers do not need Flash Player because they make use of HTML5.

If you see this screen in Safari, Flash is probably disabled for TrainTool:

To solve this issue, follow the these steps:

Step 1:

Go to Preferences:

Step 2:

Open the Plug-in settings:

Step 3:

Enable Flash for TrainTool:

Stap 4:

Reload the TrainTool page.

Watch out when using an LMS internally in your organisation to access TrainTool: Make sure to open TrainTool in a new window, otherwise TrainTool will not be able to access your camera or microphone when using Google Chrome