Human Resource Specialist 4

A Banking company has an opening for a Human Resources Assistant. This opportunity would be best suited for a self-starter looking to grow along with an expanding company. If this sounds like you, you are encouraged to apply. Do you enjoy handling a variety of personnel related administrative tasks while providing clerical support to the HR department and employees regarding human resources related activities, policies, processes, and procedures? A company, with a stellar work environment, wants a highly-skilled and ambitious candidate to join their team. Offered on a long term temporary-to-fulltime basis, this HR Assistant position is a great opportunity for someone looking to gain experience in the industry within the West Des Moines, Iowa area.

Responsibilities:*Support Employee Relations Consultants by researching information as directed. This may include researching employee records, time tracker or other related documentation.

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VIEW JOBS11/17/2018 12:00:00 AM2019-02-15T00:00POSITION OVERVIEW
This is a flexible PICK 4 position. If selected for this position, please be ready to tell us what 4 nights a week you want to work Monday - Friday, the 5th day is optional. As a member of our part-time nights outbound consumer sales team, you will present to and educate existing residential customers with new telecom products and services, upselling and growing accounts you manage. There are flexible scheduling options with the most common schedule being Monday-Friday, 5:00pm-11:00pm or 4:00pm-10:00pm.
This position is located in Dakota Dunes, SD 57049.
SCHEDULE
NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?
Mass Markets is able to offer a wide range of full-time and part-time scheduling options for qualified candidates. There are multiple shifts and weekly work hour variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work life balance, flexible, customized scheduling is one of the perks of working at Mass Markets. Apply sooner rather than later, the best shifts go quick.
SHIFT TYPES AVAILABLEFull-Time Day Shift Part-Time Day Shift Mid-Shift (Afternoon-Evening)Full-Time Early Bird Shift (Very Early Morning) Part-Time Evening Shift Weekend Warrior Shift (Sat./Sun.)4X10 Shift (10 Hours a Day for 4 Days) Full-Time Every Other Day Part-Time Every Other DayFull-Time 3 Weeks On, 1 Week Off Part-Time, 2 Days On, 2 Days Off And More...
POSITION RESPONSIBILITIES
WHAT IS A CUSTOMER SALES REPRESENTATIVE?
In this role you will be responsible making outbound sales calls to existing customers to offer new products and promotions. You will use state of the art contact center technology, sales skills, and customer service skills in order to generate interest in new services and drive sales volume with existing customers. As a highly-trained expert on products, technology and business process you manage accounts for some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to solve problems, selling new products and services, and ensuring best in class customer experience.
Our entry-level Telesales Representatives are responsible for the following:
* Utilizing technology & systems, making outbound sales calls to consumers, answering inbound calls from interested prospects, following-up with an interested customer, listening to customer needs, & assisting customers with their questions as well as helping resolve any service related concerns they may have.
* The fun part, Sales. Learn to recognize opportunities to upgrade customers by offering new products and services that will increase the level of satisfaction customers have in the company and service offerings.
* Provide an excellent customer experience and make sales, show up every day prepared to do your absolute best, and help promote our brand.
You will become one of the best in the business when it comes to inside sales customer interactions and will need to be a confident, fully engaged, team player, and dedicated to bringing a positive & enthusiastic outlook to work each day.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT?
Mass Markets provides all new employees with a paid world class training so all positive, driven and confident applicants will be considered for the role. Ideal candidates for this position are highly motivated, energetic and dedicated. Having fun and interacting with all different levels of the team is part of the job and hard work pays off with recognition, bonus and contest incentives. You will learn to be a confident, fully engaged, team player, and will need to be dedicated to bringing a positive & enthusiastic outlook to work each day.
Other Inside Sales Representative III Qualifications Include:
* Highly reliable, willing to learn and aquire new skills
* Enjoy talking to people, helping them resolve their frustrations
* Motivated by lucrative bonus plans and daily contests
* Exhibit professional communication and customer service skills
* High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome
* Ability to learn customer service software applications
* Must be proficient with basic PC skills
* Ability to multi-task in a fast paced environment
* Minimum 18 years of age
Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees; they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars.
All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance and Whole Life Insurance plans are available to all employees each open enrollment period.
Total Rewards BreakdownCompetitive Starting Compensation Weekly Bonus Opportunity Daily Contest PayoutsWeekly Pay Cycles Paid Time-Off Full-Benefits (Medical, Dental, Vision)Multiple Job Types to Choose From Growing Company with Fortune 50 Clients Paid New Hire and Continuous Improvement TrainingDaily, Week, and Quarterly Recognition Company Debit Card (With Daily Cash Uploads) Paid HolidaysRetirement IRA Options Guaranteed Issue Term Life Insurance Whole Life Insurance Investment OptionsRegular Raises and Career Progression Flexible Scheduling Options Employee Development and Advancement ProgramsEmployee Discount Program Fun, Engaging Work Environment Cash and Prize IncentivesModern Work Environment Casual Dress Code Relocation Potential
ABOUT US
MASS MARKETS
Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges.
Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
ABOUT MCI
MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services.
MassmarketsWest Des MoinesIA

VIEW JOBS11/21/2018 12:00:00 AM2019-02-19T00:00Job Description
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Corporate Risk helps all Wells Fargo businesses identify and manage risk. We focus on three key risk areas: credit risk, operational risk and market risk. We help our management and Board of Directors identify and monitor risks that may affect multiple lines of business, and take appropriate action when business activities exceed the risk tolerance of the company.
Within Wells Fargo Compliance, the Enterprise Testing group is responsible for establishing and maintaining a consolidated Enterprise Testing program at the corporate level. Enterprise Testing is responsible for developing a common methodology and standards, providing governance and oversight, executing testing; and conducting horizontal reviews. Testing and validation teams are responsible for implementing the Enterprise Testing methodology and standards, and executing group-specific testing.
Enterprise Testing Data & Analytics centralized team supports the Home Lending and Wholesale Testing & Validation teams, through data driven testing routines/monitoring, testing and sampling strategy, sample extraction support, targeted reviews, execution of control reporting and test tool support, develop and maintain dashboards and other reports for a wide range audience, provide data and analytic support for audits and exams, and support of other ET&V initiatives.
This is a new position on the Data & Analytics team. The position will act as a single point of contact with the supported teams as a liaison with technical organizations by requesting, researching and troubleshooting their technology needs, e.g. access, software, and hardware. Analyzes basic to complex technical inquiries and consults directly with appropriate technical & LOB areas to resolve problems. Primary administrator for supported teams' shared resources: shared drives, mailboxes, share point, security profiles and groups.
Responsible for research, investigation, and coordination of key data sources used by Data & Analytics team supporting Enterprise Testing & Validation. Specific area will focus on mitigating impacts with data migrations and developing a project plan to facilitate migration to new data sources.
Responsible for identifying and coordinating test/pilot groups within supported team members for all system and application upgrades, as well assessing current and future department technology needs. Keeps management informed of upcoming technology projects and overall infrastructure that may affect the supported groups.
This position will provide direction and/or guidance to less experienced staff.
Required Qualifications
* 5+ years of business systems analysis experience, business systems design experience, or a combination of both
Desired Qualifications
* Excellent verbal, written, and interpersonal communication skills
* Excellent verbal, written, and interpersonal communication skills
* Ability to consolidate large amounts of project status information to identify key risks, customer impact, financial implications, delays, and issues that pose material risk
* Advanced problem solving and technical troubleshooting capabilities
* Ability to interact with all levels of an organization
* Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
* Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills
* 1+ year of SharePoint administration experience
* 3+ years of SQL experience
Other Desired Qualifications
* Experience with technical documentation and data dictionaries (metadata)
* Experience working on technology projects and UAT testing
* Familiar with Wells Fargo access certification processes - ART, IAM, and ACT Certification Process
Street Address
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
MN-Minneapolis: 600 S 4th St - Minneapolis, MN
Disclaimer
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
CORP RISK/CORPORATE RISK 0055963 CORP RISK/CORPORATE RISKWells FargoWest Des MoinesIA

VIEW JOBS11/7/2018 12:00:00 AM2019-02-05T00:00GENERAL PURPOSE OF THE JOB:
The Manager of HR Operations leads a professional team providing payroll, benefits, employee relations and leave of absence administration. The incumbent recommends, communicates and executes strategies to maintain market leading benefits and timely and accurate payroll administration. Oversees employee relations issues and works with HR partners to address trends.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Leads a diverse team of employees with responsibility for managing the employee life cycle and experience, including but not limited to, selection and retention of talent, continuous feedback and performance management, reward and recognition, corrective action and employee development.
* Develops and executes short-term and long-term strategies for competitive employee benefits, including 401k, ESOP, health/dental/vision, flexible spending, life/disability, leave programs, EAP, and employee annuity.
* Oversees payroll processes, ensuring timely and accurate payroll.
* Administers benefits including annual open enrollment and employee education.
* Oversees leave of absence, FMLA and disability programs.
* Ensures employee relations issues are addressed in a way that balances employee, employer and legal/policy perspectives.
* Evaluates, selects, and oversees payroll, benefits and employee relations related vendors, consultants, brokers and advisors; negotiates contracts with guidance from Legal.
* Collaborates with Finance and Accounting to prepare payroll and benefits analysis and project expenses.
* Sets company policy and practice, and ensures compliance with applicable laws and regulations.
* Provides reporting that monitors and measures the effectiveness of programs.
* Provides dashboard and recommendations to senior executive management for ongoing discussion and awareness.
* Assists with development of HR department strategic plans.
* Identifies and addresses opportunities for improving HR processes.
* Files 5500's that are not filed by Third Party Administrators.
* Files EEO-1 regulatory form timely.
* Performs other related work as assigned.
SUPERVISORY RESPONSIBILITIES:
Direct Reports: Small team of paraprofessional and professional staff engaged in benefits, payroll and employee relations work.
General Description of Indirect Reports (2 and 3-downs): None
EDUCATION AND/OR EXPERIENCE:
Bachelor's degree in business administration, human resource management, or related field of study; plus ten (10) years of progressively responsible payroll and benefits experience, including five (5) years in a leadership role; or equivalent combination of education and/or experience.
CERTIFICATES, LICENSES, PROFESSIONAL DESIGNATIONS:
Certified Employee Benefits Specialist (CEBS) and/or Certified Payroll Specialist (CPP) beneficial.
KNOWLEDGE, SKILLS AND ABILITIES:
* Demonstrated success developing differentiated and effective benefits strategies that maximize employee attraction and retention while controlling company and employee cost.
* Proven ability to diagnose complex issues, drawing on both professional experience and strategic thinking skills, and drive appropriate solutions.
* Exceptional customer service orientation including ability to relate to, influence, consult with and coach all levels in the organization
* Strong project management and execution skills.
* Track record of success in coaching and developing staff to high performance.
* Proven ability to use data to drive decision making and develop solutions.
* Excellent attention to mathematical and other detail.
* Ability to manage multiple priorities.
* Effective verbal and written communication skills.
* Ability to work cooperatively and successfully with employees, customers, and other outside third parties.
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* Proficient in the use of MicroSoft Office Suite.
* Ability to write reports, business correspondence, and procedure manuals.
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* Ability to read, analyze, and interpret general business periodicals, professional journals and technical/operational procedures.
* Ability to define problems, collect data, establish facts, and draw valid conclusions.
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
____
This description covers the major purpose and essential functions of the job. It is not intended to give all details or a step-by-step account of the way each task is to be performed. Employees may receive other job related instructions and be required to perform other job related work requested by their manager. All requirements are subject to possible modification to provide reasonable accommodation to qualified individuals with disabilities.
American EquityWest Des MoinesIA

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