SimplePractice Community

Credit Card Payments Outside of Platform

Answered

Credit Card Payments Outside of Platform

Answered

Melissa Kurup

April 23, 2019 01:57

0

If I want to take credit card payments outside of the platform, do I need to create a second Stripe account, or is there a place where I can see the Stripe account that I created when I turned on Online Payments?

I am a new user to SimplePractice, so I did not have a Stripe account prior to signing up. I have turned on Online Payments and entered all the relevant information in the Business Details and Bank Details sections, and I have had my identity verified.

I have tried looking everywhere I could think within the tool the FAQs and the Community pages. I also checked on Stripe.com to see if my email address had an account associated with it (it didn't).

I am trying to avoid having two separate Stripe accounts, but if that is what is necessary to take payments from clients who only want to present a card in-person, I am fine with that.

1 comment

Hi Melissa, if you'd prefer to take payments from clients who do not want their cards stored, you'll want to create a secondary Stripe account outside of SimplePractice, then record these payments in SimplePractice as Manual Credit Card payments.

Hi Melissa, if you'd prefer to take payments from clients who do not want their cards stored, you'll want to create a secondary Stripe account outside of SimplePractice, then record these payments in SimplePractice as Manual Credit Card payments.