1st time I ordered a phone with new service and my cell number was to be transfered to the new cell phone on the delivery date. I sat on my front porch all day but the package never showed. For some reason in my tracking it said that I wasn't home...total BS! The terminal in Brooklyn could not explain that. My current phone service in the meantime was shut off. Next day the package was never put on the truck! Third day i got an email stating that the address was incorrect (even though it was correct) and on the fourth day after speaking with someone at the terminal and the truck driver I finally received my phone.

2nd time is happening now 12/18/07 was anticipated delivery date according to tracking. It was on the truck and i received 2 delivery exceptions at the same time. One said no one was home (a complete lie because I was home all day) and the second said wrong address. I called to confirm that the address was correct also giving them directions (even though i live in Brooklyn and not out in the country) and I also provided my cell phone number so the driver can call if there is a problem. Once again today I receive an email stating "wrong address". After arguing with Fed Ex customer service because they did not want to connect me directly with the Brooklyn terminal, they finally did. I once again confirmed that the address is correct AND that my cell phone number is correct. They could not explain to me why it did not get delivered yesterday or today and why i was not called even though I provided a cell number. I was guaranteed delivery tomorrow...Let's see what happens.

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Anonymous

stinsonmlSep 06, 2008#32650

We are going through the same thing as we speak. They said that we were not home plus it has been at a FedEx hub (about 70 miles away) for 2 days now. For the last 2 days it says that the package was "on truck out for delivery." I HATE FEDEX!!!!

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Anonymous

colleenJun 01, 2008Barron, Wisconsin, United States#14914

Same thing is happening to me at the bethlehem Terimal wrong address but I confirmed it was, wasn't home when I was, called for direction never showed know there closed for two days .

"Be Advised: Horrific Experience with On Line/Internet order with clickhere2shop who are a Third- Party Company on Sears.com . This company goes under several names all with the exact street..."
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