RETURNS
You may return your purchase for refund or exchange within 30 days after receipt of order as long as the merchandise has not been used, and is returned in the original packaging. Be sure to indicate whether you are exchanging or returning for credit.
Please return in the same shipping box your order was received in. Place product in the black drawstring GUN TOTE'N MAMAS™ pouch that it came in. This will protect the beautiful leather and bag during transit and ensure a full refund/exchange value. Use the provided return label and attach securely onto the outside of sealed box. Return shipping charges are the responsibility of the purchaser. We suggest and urge you to get a tracking number for your return package. You will be able to track on the carrier's website and see if we have received your box in order to process your exchange/refund. NOTE: Shipping charges are not refundable.
ORDER CANCELLATION
Orders received by 10:00AM CST, Monday-Friday, are usually shipped within 24-48 business hours.
PLEASE EMAIL US IMMEDIATELY at gtm@guntotenmamas.com, should you wish to cancel, and we will advise if we can stop the order. NOTE: Once the order has been shipped it is considered filled and shipping charges will apply.
CONTACT BY PHONE:
847-446-0700 Ext. 105