Can articulate the strengths and limitations of people after reasonable interaction

Can accurately project what people are likely to do across a range of situations

Acquires the right people for the job

Identifies poor performance and takes appropriate actions

Leading Change

Applies a formal change process which includes strategies to build commitment, review and communicate progress, and ensures results

Incorporates a systematic approach that aligns surrounding processes to ensure full implementation

Designs rewards, measures, information flow and training to support the change process

Creating Effective Teams

Sets clear expectations

Provides context so that their team understands where it fits into the organization's goals and vision

Inspires team members to be committed to the mission and desired outcomes

Creates an environment of empowerment

Mixes people into their teams when necessary

Fosters strong team morale

Openly shares information, knowledge and expertise with the team and co-workers

Leverages diversity, including opinions, experience, and perspective to get the job done most effectively.

Developing Employees

Delegates assignments and decisions in a manner that develops others

Provides clear, timely and actionable feedback on an ongoing basis

Fosters an environment where learning and growing are encouraged and nurtured

Collaborates with employees to construct compelling development plans and support their implementations

Aligns development plans with each direct reports

Leading Through Vision and Purpose

Builds a shared vision with others

Influences others to translate that vision into purpose and action

Takes a long range view and communicates a compelling vision as the catalyst for change

Aligns organizational systems and strengths to achieve the vision

Modeling Courage

Will stand up and be counted

Does not avoid personal responsibility

Is willing to be the only sponsor for an idea or position

Is comfortable working independently on a challenging assignment

Holds people accountable

Is willing to confront conflicts

Embraces and supports leadership decisions once they have been made

Implementing Strategy

Adjusts and adapts strategic direction effectively

Anticipates future trends accurately

Has broad knowledge and perspective

Articulates credible pictures and visions of possibilities and probabilities

Makes effective decisions in a timely manner

Identifies and understands issues, problems, and opportunities and uses that information to make strategic decisions.

Copyright 2017 First Command Financial Services. All rights reserved.

First Command Financial Services, Inc. parent of First Command Financial Planning, Inc. (Member SIPC, FINRA), First Command Advisory Services, Inc., First Command Insurance Services, Inc. and First Command Bank. Securities and brokerage services are offered by First Command Financial Planning, Inc., a broker-dealer. Financial planning and investment advisory services are offered by First Command Advisory Services, Inc., an investment adviser. Insurance products and services are offered by First Command Insurance Services, Inc. in all states except Montana, where as required by law, insurance products and services are offered by First Command Financial Services, Inc. (a separate Montana domestic corporation). Banking products and services are offered by First Command Bank. Securities products are not FDIC insured, have no bank guarantee and may lose value. A financial plan, by itself, cannot assure that retirement or other financial goals will be met. First Command Financial Services, Inc. and its related entities are not affiliated with or endorsed by the U.S. government or U.S. armed forces.