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Please note: As of January 1, 2016, the Customer Service Unit will no longer be processing background checks from the Whitchurch-Stouffville Community Substation. All services will continue at the Community Resource Centre.

A records check is only one tool in promoting public safety. It is not a "stamp of approval" from the police and is not a guarantee of safety from the individual providing the record check. A clear police record is simply a snapshot in time.

The York Regional Police Customer Service Unit provides three separate kinds of police background checks:

When attending, be prepared to provide two pieces of valid identification, confirming your name, date of birth and address. One piece of identification must include a photo.

Acceptable pieces of identification:

Driver's licence (issued by a Canadian province or territory)

Foreign driver's licence

Canadian Passport

Foreign Passport

Canadian Citizenship card

Permanent Resident (PR) card

Certificate of Indian Status

Valid student identity card from a Canadian or foreign institute

Firearms Acquisition Certificate (FAC)

Canadian National Institute for the Blind (CNIB) identification card

Federal, provincial or municipal identification card

Military Family Identification (MFID)

Birth Certificate

Ontario photo card

Fishing, boating or hunting licence

Non-photo identification, which provides both the name and date of birth of an individual

Unacceptable pieces of identification:

Health card (issued by a Canadian province or territory)

Social Insurance Number (SIN)

Student Discounts

All students must present a valid student card to qualify for the discount. A student card is defined as a card that indicates attendance to a recognized educational facility, university, college or high school. A student card must have an expiry date. Cards will not be accepted from a licenced professional who has completed their studies within the program and is expected to continue their education to enhance or requalify their skills.

Volunteer Positions

All applicants applying for a volunteer position must provide a letter from the agency where they intend to volunteer. The agency letter must be on the agency's letterhead with the applicant's name and volunteer position. The agency letter should also state this is a "volunteer non-paid position."

Volunteers

Volunteerism is benevolent work for which an individual does not receive financial compensation for his/her time and is not ordered to do so by a court or a judicial body. In order to have the fee discounted, your application must be accompanied by a letter from the volunteer organization with the following information:

The name and address of the organization that requires the police check

Your name

The reason for the police check (e.g., coach, etc.) and where a VS check was requested, who you will be working with (children, seniors, disabled people, etc.) On the Organizations letterhead.

A statement that you will not be paid for your work nor compensated for any expenses

How long will it take?

Since processing times vary, please allow a minimum of two to four weeks for the response to be mailed. Responses may also be picked up from Customer Service locations if requested at the time the application is submitted. Please see the Royal Canadian Mounted Police (RCMP) for all information on how to submit your fingerprints if you are making a request outside Canada.