TRENDS

Five activities for the digital utility

How a truly digital shift in utilities’ business models will help power a new path to growth

Most utilities are committing to the digital technologies transforming their industry. The issue: While most utilities are increasingly investing in digital assets, they are losing significant growth potential by not transforming their core business model.

We recommend utilities look to digital disruptors from other industries—companies that have completely revolutionized every element of their respective industry’s traditional business model.

What can utilities learn from these disruptive companies? See five activities utilities can emulate from digital disruptors, to help them enhance their business model transformation for the digital age.

Create shared societal value. Create value that accrues to many stakeholders, not only businesses.