The third episode of the Mission Critical Cloud Fix This podcast mini-series by Teresa Carlson, vice president of the worldwide public sector at Amazon Web Services (AWS), is now live. We dove into how the cloud helps state and local government customers deliver critical services to citizens. Interviews featured in the podcast include the state of West Virginia (WV), Smartronix, and Los Angeles County Internal Services Department (LA County ISD). You can stream all episodes on Spotify, Apple Podcasts, Google Play, Stitcher, TuneIn, Overcast, iHeartRadio, and via RSS.

In April, Amazon Web Services (AWS) launched the AWS Africa (Cape Town) Region. AWS has a long history in South Africa and numerous public sector organizations in the region are already spearheading technological innovations in the cloud. From healthcare to education, these four public sector organizations are leading innovation in the public sector in the Region.

Even in uncertain times, election officials and political stakeholders are committed to serving a dynamic electorate in a secure, scalable, and cost-effective way. Cloud-based technologies from Amazon Web Services (AWS) and the AWS Partner Network (APN) can help elections administrators, campaigns, and civic engagement organizations with access to information, security and scalability, and absentee voting workflow solutions.

Technology and the cloud can help address some of the world’s most pressing and immediate challenges, like battling COVID-19 and improving cities. At Amazon Web Services (AWS), we encourage innovation through technology in our AWS Cloud Innovation Centers (CICs). CICs are long-term, strategic collaborations with public sector organizations interested in solving societal problems through digital solutions while providing students a platform to learn by doing. Check out a few of the challenges CICs around the world have worked on so far this year.

In 2012, Education Perfect (EP) wanted to use the cloud to access the necessary infrastructure that would allow EP to reach classrooms globally and rapidly scale. EP is an education technology (EdTech) organization that uses advanced algorithms and text-to-speech technology to improve learning through a library of lessons and assessments across multiple subject areas. Our mission is to use technology to provide learning tools and tailored content for educators and students, regardless of location.

In the United States, unemployment insurance claims are rising, with the current insured unemployment rate at 15.7%—the highest since the end of World War II. Many states are struggling with the volume of applications, causing legacy back-office systems to crash. Workforce West Va. identified three actions they could take to improve constituent services; many of these actions were enabled by the cloud.

Research shows that social emotional learning (SEL) increases student engagement at school, increases academic achievement, and helps students to be more successful in all aspects of life. FamilyBookForm, an AWS EdStart Member, aims to encourage SEL through their online book creation tool that allows K12 students to interview members of their family or community to collect spoken stories, in any language. The tool uses speech-to-text voice recognition technology and is powered by the AWS Cloud.

For the first-ever Amazon Alexa EdTech Skills Challenge, Amazon Web Services (AWS) teamed up with SXSW EDU to challenge U.S.-based EdTechs on how they would use Alexa to transform education. Out of six finalists, AWS recognized two winners: judges’ choice SayKid, the recipient of $50,000 in AWS Promotional Credit, and people’s choice VOGO Voice, the recipient of $25,000 in AWS Promotional Credit. The other four finalists will receive $10,000 in AWS Promotional Credit.

The second part of the Mission Critical Cloud Fix This podcast mini-series by Teresa Carlson, vice president of the worldwide public sector at Amazon Web Services (AWS), is now live. We explored remote education with the Los Angeles County Unified School District (LAUSD), Athabasca University, and Pearson.

The concept of a COVID-19 High Performance Computing (HPC) Consortium emerged from a roundtable discussion at the White House in March and included input from industry, government, and academic leaders. Following the announcement of the consortium, AWS has been collaborating with teams on a growing number of projects to provide cloud computing resources from AWS. I want to share three early learnings and insights into some of the innovative projects on which we are collaborating with the world’s leading researchers.