Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from your AppleCare+ purchase date1 and adds up to two incidents of accidental damage coverage, each subject to a service fee of HK$228 for screen damage, or HK$788 for any other damage.2

Because Apple designs iPhone, iOS, and many applications, iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

Direct access to Apple experts

Carry-in repair4: Take your iPhone to an Apple Store or other Apple Authorized Service Provider

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Coverage includes the following:

Your iPhone

Battery1

Included earphones and accessories

Coverage for up to two incidents of accidental damage,2 each subject to a service fee of HK$228 for screen damage, or HK$788 for any other damage

With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS and iCloud, and Apple-branded apps, including:

Using iOS and iCloud

Connecting to wireless networks

Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar

Important notes

Purchase AppleCare+ with your new iPhone. Or buy it within 60 days of your iPhone purchase:

Online (requires you to verify your serial number and run a remote diagnostic)

At an Apple Store (inspection of iPhone and proof of purchase are required)

By calling (852) 2112 0099 (requires you to run a remote diagnostic and provide proof of purchase)

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Service coverage is available only for iPhone and its original included accessories that are defective in materials or workmanship or for batteries that retain less than 80% of their original capacity. See terms at www.apple.com/legal/sales-support/applecare/applecareplus/ for full details.

AppleCare+ for iPhone provides coverage for up to two incidents of accidental damage from handling. Each incident is subject to a service fee of HK$228 for a screen replacement, or HK$788 for any other damage.

Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

Availability of each option depends on country or region in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.

AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions. Purchase of the plan is not required to purchase iPhone.

In Hong Kong, Apple Asia Limited (“Apple”) is the obligor in relation to all obligations under this Plan apart from the accidental damage from handling coverage. For the accidental damage from handling coverage, AIG Insurance Hong Kong Limited (AIG HK) is the insurer under this Plan pursuant to a master agreement between Apple and AIG HK, under which such coverage is included as part of the Plan. Apple purchases this coverage from AIG HK as counterparty to the master agreement. Apple is not a licensed insurance agent and does not provide any advice in relation to the insurance coverage provided by AIG HK under the Plan. See terms at www.apple.com/legal/sales-support/applecare/applecareplus/ for full details.