Tours of 9/11 Memorial, 9/11 Museum Tickets, and One World Observatory Access Included

Make the most of your experience with New Yorkers who have personal connections to the events of 9/11

When the planes hit the Twin Towers on 9/11, the world watched as the most recognizable symbols of power and freedom in the Western hemisphere fell. From the clear blue morning sky to the smell of fire and the sound of sirens, New Yorkers witnessed firsthand the events of that day. Even now, they can recall the moments of tragedy and the acts of heroism that tested, and ultimately strengthened, our city.

The new World Trade Center and 9/11 Memorial are living tributes that honor the lives lost and celebrate New York City’s resilience. It is difficult to understand their historical significance without context. Join our tour guides, all New Yorkers who have personal connections to 9/11, as they recount their experiences of that day.

ALL ACCESS: Includes 90-minute guided tour of Ground Zero, followed by expedited entry to the 9/11 Museum and One World Observatory ("Freedom Tower"). Limited tickets available.

A 90-minute guided tour of Ground Zero, led by New Yorkers with personal connections to the events of 9/11. Includes visit to St. Paul's Chapel, Firefighter's 9/11 Memorial Wall, and the 9/11 Memorial.

TOUR DETAILS

Each option includes a highly-rated 90-minute guided tour of Ground Zero and 9/11 Memorial with an English-speaking guide.

Daily starting times are 9:30am, 10:30am, 2:00pm. Children prices are for ages 6-12. For private and group tours, please click here.

OVER 4,500 REVIEWS

"Ray our guide gave the day the respect it deserved. He told us what it was like to be a New Yorker not only that day but since. He talked about people who were intimately involved in the day, including his family members. To walk up to the Pools where the towers stood is one thing, but to get the story behind how and what's there, is so much more"

"Great experience... the tour was a bit surreal and Fred relayed the stories and how the events that day impacted New Yorkers."

"Worth every penny we paid to get something other than a media-driven, sensational perspective on our history. Tony was there... He covered it all: the good, the bad, the ugly, the past & the future. The man is not ever at a loss for words... This is one & one-half hours of intense information & movement. Went reluctantly; left thrilled to have done it."

"His account was informative and emotional but showed the resilience and determination of the New York people - who are adorable. We toured the chapel, the plaza and the memorial itself, which is obviously very emotional. John was able to give us the information that we would most definitely had missed if we hadn't taken this tour."

Frequently Asked Questions

"What is Ground Zero?", "How much time should I spend in the museum?", "Is this a good tour for children?" and other answers can be found here.

Join us for a tour of the former World Trade Center in New York City as we commemorate the tragic events of 9/11. You will hear firsthand accounts from our guides, who are New Yorkers with personal connections to 9/11.

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The guide will give you a preview of the museum and what to expect so you can optimize your time spent inside the museum and not miss seeing things important to you. The Museum visit will be unguided and to be enjoyed at your own pace. The 9/11 Museum contains artifacts from the events of 9/11. You'll be able to hear recordings from people who were there that day.

This panoramic observation deck is a marvel of engineering and architecture. The program begins in the lobby of the Freedom Tower with "Voices" - a film dedicated to the men and women of the World Trade Towers and the new One World Trade Center. You will then take the "Sky Pod" elevator, which rises 1,250 feet in the air in 60 seconds.

The Observation Deck begins on the 102nd floor with the See Forever Theater and moves down to the 100th floor, where the main observation deck is situated. Immersive LED displays, interactive touch screen video, and dining options mean there's plenty to do, but the true draw is the view- hundreds of feet above even the impressive New York Skyline stretching across all of Manhattan.

First Hand Accounts

We are New Yorkers with personal connection to the events of September 11, 2001. Read our first hand accounts below.

"I watched the television in disbelief as the two towers collapsed. I walked outside to the Hudson River just after the attacks, and saw the smoke rising from the burning ground zero. All around my neighborhood I saw people walking to the nearby park, which led to the Henry Hudson Bridge, hoping to get out of Manhattan and into New Jersey by walking- fearing more attacks on Manhattan might be on the way." -Mary

"I remember what a beautiful day it was waking up, and how bright blue the sky was. I was typing a reflection paper due in class that day when my best friend’s mom messaged me on AOL asking to me to look out my dorm room window to see if the World Trade Center was bombed. I remembered that happened in 1993, so was very surprised by her asking, and went to our common room..." -Tom

“I was a photojournalist in my neighborhood of Brooklyn when the planes struck. I had to get into Manhattan quickly and figured the best way was to ride in with the firemen from my area... I got a ride over to Manhattan in an ambulance that was heading over from a local hospital, as thousands were crossing the opposite way into Brooklyn to escape the chaos...” -Rob