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Fabulous little robin. This is the second one I’ve bought because, in all seriousness, the cat got our first one 😡 This one will be kept on a higher shelf out of harms way! Arrived incredibly quickly and she’s perfect. Thank you very much!

It's been a difficult time, I suffered a terrible bereavement which has left me reeling. But today I have reopened my shop, things will be different for a while, I won't be taking custom orders and the only things you will see in my shop are in stock Xmel

My name is Melanie Ann Green and I live on the beautiful North Yorkshire coast in a seaside town called Scarborough. I studied textile design at Loughborough university but I found my true love of felt making years later when I took a community course at our local Church.

I began Feltmeupdesigns in 2007 and decided to take the plunge and quit my day job in 2011. I worked from home initially but last year I took another big step in finding my own studio space on the West Pier, overlooking the harbour on Scarborough's historic seafront and beach, I'm surrounded by seagulls, ice creams and fish and chips!

The birds of the menagerie came from a lovely little woman called Beryl who lived upstairs from me, she fed birds on her window sill and the seed used to patter down on to my porch. She collected feathers and said that they were signs from the angels... I made my first bird for Beryl.

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Melanie Ann Green

Owner, Maker, Designer, Feltmaker, Bird Wrangler, Artist

My name is Melanie, I studied textile design at Loughborough University and have always had a passion of drawing. I live in the seaside town of Scarborough surrounded by wild moors, rolling gray seas and faded seaside glamor.

Shop policies

Last updated onMay 22, 2018

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Optional

Estimated shipping times

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Selling to Europe? Make sure to let buyers know when they can expect to receive their order.

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Business daysWeeks

United Kingdom:
3-5 business days

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Business daysWeeks

North America:
10-15 business days

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Europe:
5-7 business days

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Australia, New Zealand and Oceania:
10-14 business days

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I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Privacy policy

If you ship to the EU or offer your listings to buyers there, you're required to have a GDPR-compliant privacy policy by 25 May, 2018.

Privacy policy

My privacy policy

I Melanie Ann Green am the data-controller of your personal information as it relates to my shop.

When you place an order from me, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:

• With Etsy to comply with my obligations.

• With delivery companies to fulfill your order.

• To comply with legal or tax obligations.

I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.

You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.

Etsy prohibits the use of buyer information for unsolicited messages. See our Privacy Policy for more info.

More information

Last updated onMay 31, 2016

Frequently asked questions

Gift wrapping and packaging

Your bird will be packaged in a Kraft gift box stuffed with pretty shredded tissue paper for protection and stamped with the Feltmeupdesigns logo. Gift wrapping is available free of charge upon request, just message me when purchasing.

We post all our birds in sturdy boxes made from recycled materials. Where ever possible I try to recycle packaging to help the environment and to keep postal costs down. Please reuse your packaging and help save a tree!

Custom and personalised orders

Please message me for details on custom orders, generally custom work takes 7- 10 days to make. I take payment up front on all custom orders but I send photos for approval before shipping so details can be tweaked.

Please note I only make birds, if I am unable to make a custom item I will let you know ASAP, please do not take offense if I am unable to make your custom request, I am just one woman. I may be unable to accept custom orders at peak times like Christmas.

Posting and Packaging.

I ship standard first class delivery from the UK. Birds are always dispatched within 3 days of purchase and if there are going to be delays I always message to advise of this.

Typically it takes 10-14 days internationally but allow up to 4 weeks to arrive as customs can be tricky and please allow plenty of time for your order to come, especially if its for a special occasion.

Your order will be shipped within 3 days of purchase, typically items are shipped first class post, average shipping times are:
UK: 5-7 days
Europe: 5-10 days
International: 10-14 days

The service does not provide tracking but you will receive notification when your item is shipped. If you have not received your order with in 25 days please contact me.

Care instructions

Birds are delicate in nature and do not like water, because of the processes used wetting and rubbing will damage your bird, surface clean only and be very gentle. Birds are not toys even though they look cute they are not made for children... in the event of a toddler attack I do offer a repair service. Please message me for details.