Hotline (1-800-826-9662)

Baby Your Baby is a temporary Medicaid Program in Utah.

Can
anyone call Baby Your Baby?

Anyone in Utah can call Baby Your Baby. It doesn't matter whether or not you
qualify for financial assistance, you can still order Baby Your Baby educational
materials and receive helpful information and resources in your area. Baby Your Baby would like every
Utah family expecting a baby to have a free Health Keepsake book no matter
what their income may be.

The Hotline operators do not have a medical background. It is better to have your health care provider answer your specific medical
questions. They
can refer your specific health questions on such topics as nutrition or
breastfeeding, carseats or immunizations, etc. to an expert at the Utah Department
of Health.

When
can I call Baby Your Baby?

The Hotline is open from 8 am to 5 .m Monday through Friday except
for state and federal holidays. You can call at other times and leave
a message. A Baby Your Baby operator will return your call the next business
day.

Is the Hotline only for Utah residents or can residents of other states call?

The 1-800 number is free from anywhere in Utah. Each state has their own similar hotline. You may reach your state's hotline by dialing 1-800-311-2229. You can also communicate with Baby Your Baby by e-mail at byb@utah.gov

Can
the Hotline give referrals or recommendations for health care providers?

The Hotline can refer you to a community health center and public health
clinic in your area.

Who
am I talking to when I call Baby Your Baby?

The hotline is not a recorded phone message system. When you call Baby YOur Baby, you can expect a one-on-one conversation with a friendly person.
The staff are Utah Department of Health customer service experts with
a wide knowledge of resources available in the state of Utah. If they can't answer
your question they will locate the information for you or refer you to
someone who can help you.

Is
my call confidential?

Yes! Absolutely. Each operator signs a confidentiality agreement when
they are hired.

Does Baby Your Baby have interpreters?

The hotlin employs bilingual staff and has access to over-the-phone interpretation for more than 150 languages.

No
question is too simple and the operators are friendly and helpful.
Call us today at 1-800-826-9662.