Frequently Asked Questions

QuickBooks Online includes: Full use of the features of the particular version of QuickBooks Online, automatic upgrades to your selected version at no extra cost, secure storage of your data, and product support1 at no extra cost. You can add optional features at any time for an additional monthly fee.

Yes. In addition to always maintaining two copies of your data, we automatically back up your updated data every day. It's stored on firewall protected, redundant servers so your data is safe from hardware and software failures, hackers and viruses. Because we update your records with every change, we cannot restore your file to a previous point in time.

How safe is it to send my data over the Internet?

QuickBooks Online uses the same technology used by online banks and brokerages to transmit your private data over the Internet. Our parent company, Intuit, Inc., trusts the same system to submit millions of TurboTax returns every year.

I'm looking for QuickBooks Desktop. Where can I find your desktop products?

20% off the monthly price for QuickBooks Self-Employed for the first twelve (12) months of service starting from date of enrollment, followed by the then-current fee for the service. Your account will automatically be charged on a monthly basis until you cancel. Offer not applicable with free trial. You must select the Buy Now option. Offer valid for new QuickBooks Self-Employed customers only. Promotional period starts March 9, 2015 and is available for a limited time only. No limit on the number of subscriptions ordered. QuickBooks Online Payroll is not available with QuickBooks Self-Employed.

QuickBooks Online requires a computer with a supported Internet browser (see System Requirements for a list of supported browsers) and an Internet connection (a high-speed connection is recommended). The QuickBooks Online mobile app works with iPhone, iPad, and Android phones and tablets. Devices sold separately; data plan required. Not all features are available on the mobile apps and mobile browser. QuickBooks Online mobile access is included with your QuickBooks Online subscription at no additional cost. Data access is subject to cellular/internet provider network availability and occasional downtime due to system and server maintenance and events beyond your control. Product registration required.

Online services vary by participating financial institutions or other parties and may be subject to application approval, additional terms, conditions, and fees.

Invite up to two accounting professionals, such as your accountant or bookkeeper, to access your data. Once they accept your invitation they will automatically get signed up for QuickBooks Online Accountant, allowing them to access your data.