201 Customer Ratings

46 Customer Reviews

The place was amazing as well as the associates. I never thought a storage space and the building could be that clean. I rest assured that my belongings are safe and ready to move when I am.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Dennis

North Salem, NY

July 28, 2015

Best customer experience ever!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Halbert

Danbury, CT

July 28, 2015

Arrived about 10 minutes after posted opening, but was greeted by a sign at the door that the manager was out and would return in 20 minutes, which she did. Everything else with the experience was excellent.

Staff

4.5

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Fred

Danbury, CT

July 28, 2015

Friendly, responsive and helpful in every way.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jesse

New York, NY

July 28, 2015

the process was smooth, the associates knowledgeable and when I had to change my payment method that process was also handled quickly. the manager is great and very personable; i feel very good about my things being stored there.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cynthia

Redding, CT

July 28, 2015

Very pleased with the whole experience.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Bryan

Norwalk, CT

July 2, 2015

I thought the facility was open longer hours... the staff realized my dilemma though and offered greater assistance and support to make sure I'd be able unload and pack my unit before closing... They were extremely helpful, patient and understanding

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By John

New York, NY

June 26, 2015

So very pleased with the service and the facility is amazingly clean, well-lit and convenient!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.8 out of 5 stars

By Connie

Brooklyn, NY

June 26, 2015

We had to rush to finish moving in by closing time. We wish you allowed tenants access until a later hour.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

3.0

4.8 out of 5 stars

By Sondra

Ridgefield, CT

May 29, 2015

Every question and phone call was answered and pleasantly responded to my satisfaction.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gino

New York, NY

April 28, 2015

Very satisfied with the facility and the personel.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Charlie

Danbury, CT

April 23, 2015

Great staff. Clean and safe place.
A real delight to do business there.
I highly recommend it!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ann

Bethel, CT

March 30, 2015

Anna was wonderful and everything was incredibly neat and orderly. She exceeded my expectations by offering me the current deal and the one time van rental

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Chris

New York, NY

March 26, 2015

I've rented spaces from other uncle bob's locations before, and they had 24/7 access. That would be a great feature to have, so I can get to my stuff whenever I need to.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Joseph

Cos Cob, CT

February 24, 2015

Clean, well maintained facility. Great people.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Joseph

Danbury, CT

February 5, 2015

Cost is a little high.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Fred

Ridgefield, CT

January 28, 2015

I would recommed you to others, and my sales associate was amazing to work with

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Patricia

Danbury, CT

January 24, 2015

I just have
to say you have an exceptional staff. They were so helpful and professional. I have recommended Uncle Bobs to several people already. Thanks!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Inc.

Danbury, CT

January 23, 2015

As a seasonal user, I was very happy with level of service we received. We will use Uncle Bob's for our future needs.

Staff

4.3

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jon

Redding, CT

December 31, 2014

Scott was very helpful and attentive. The service could not have been better.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Danbury, CT

December 30, 2014

Not a thing... I am absolutely satisfied. Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Johanne

Dania, FL

November 26, 2014

The whole overall experience was very pleasant and the crew very polite and knowledgable.
Will recommend.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Brian

Ridgefield, CT

October 29, 2014

Great service

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Marie

Naples, FL

October 28, 2014

Everthing was so so clean. Very impressed.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Stephanie

Mahopac, NY

September 25, 2014

Had a very nice young man who helped me out with my lock, my questions, and was very informative.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Todd

Darien, CT

September 25, 2014

I had high expectations and I was not disappointed.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kathy

Danbury, CT

September 24, 2014

Process was done quickly and professionally

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Anonymous

Danbury, CT

September 1, 2014

My only concern is that the carts are difficult to manage and they should all be carpeted -- other than that, the service is excellent

Staff

4.5

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Richard

Danbury, CT

August 26, 2014

Easy online e reservation and everything was ready upon arrival

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Judith

Lake Worth, FL

August 25, 2014

In the Danbury facility, both James and Scott
were very helpful and pleasant!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By King

New Fairfield, CT

July 24, 2014

she answered all our questions completely, was courteous, helpful, personable.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Ana Lucia

Hoboken, NJ

July 23, 2014

I would suggest you offer a way to dispose of junk or items that people throw out. It was the only thing that was truly inconvenient about your facility. Maybe you can partner with a service like 1-800-GotJunk (they take everything!) and offer it straight to your customers. So they don't have to worry about fitting junk they don't want in their cars or trucks because there is no way for you to dispose of it.
Otherwise, storage was great! :)

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Sean

Danbury, CT

June 26, 2014

Well run establishment, clean and climate controlled. You are miles above your competitors - I know, I visited many of them before selecting you.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Maryann

Bethel, CT

June 26, 2014

I'm very satisfied.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Laura

Brookfield, CT

May 29, 2014

I expect great service and was very pleased with my experience in every aspect.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nobuhle-pear

Waterbury, CT

May 28, 2014

offered a good service that i need

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Daniel

Ridgefield, CT

May 8, 2014

The facility is extremely clean, modern and convenient. The staff are very professional and give much confidence in the security and efficient operation. I have been pleased to use it so far.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Gerald

Ridgefield, CT

April 29, 2014

Keep up the good work!!!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Port Saint Lucie, FL

April 26, 2014

Great people, great place

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

Ridgefield, CT

March 26, 2014

Was very pleased with the whole process. We explained our needs and they suggested several alternatives.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.1 out of 5 stars

By Betsy

Danbury, CT

March 3, 2014

The carts at the facility in Danbury, CT are very hard to maneuver. It seens like the wheels that steer the carts are on the wrong end. Also, not all the carts have padding on them and for our equipment, much of which is electric, we need the padded carts. Westies carts were all carpeted and all were easy to steer.

Staff

4.3

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

3.0

3.8 out of 5 stars

By Barbara

Danbury, CT

February 28, 2014

I think the moving carts need better wheels for easier guiding and locking. The carts are sub par and need improvement but otherwise happy with all services. The carts run into the walls and I can already see marks on walls.

Staff

4.0

Cleanliness

4.0

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By John

Brewster, NY

February 28, 2014

Staff friendly, even remembering my name! Love the architecture of building (lots of natural light) and cleanliness ... always a pleasure to be at facility. And the price is fair. But by far, it is the facility (architecture & light) and security are the big draws and why I have stayed so far (there are cheaper alternatives)

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Laura

Danbury, CT

February 28, 2014

I liked the carts that Westy's had. They were easier to manage and steer. I didn't bump into walls with them.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Paula S

New York, NY

February 6, 2014

Your phone service is also friendly, prompt and courteous. Good job!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robin

Bryn Mawr, PA

February 4, 2014

I was concerned when Uncle Bob's took over Westy's since that was an amazing company, but I must say they actually are equal to or exceed the customer service from before.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Danbury

Conveniently located near the Danbury Municipal Airport just outside of downtown Danbury, Uncle Bob's Self Storage with optional climate controlled storage units can give you the extra basement space you always wanted for your belongings. Find our storage facility along Kenosia Avenue less than half a mile up the road from the Danbury Square Shopping Center.

Serving the Communities of:

Ridgefield, Bethel, and Brewster
06811, 06877, 06801

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!