Not receiving notifications in the iOS app

For the last few days, I haven't been receiving any notifications from IMDb on my iPad. However, I am receiving them on my phone. Both iOS devices are up to date as are the apps and notifications are enabled on both devices so I don't understand why one is working and the other isn't.

iPad Pro and iPhone 6, version 12.1. For the past few days, I've only been receiving IMDb notifications on my phone. I have all notifications enabled on IMDb but they never show up. I've tried turning them off and on, logging out, removing the app and reloading it and still no notifications.

Sorry for the delay! We haven't been able to reproduce this issue, despite extensive testing. When did you last receive a notification? Have you checked to make sure you didn't turn IMDb's notification permissions off in the System Settings?

Everything is enabled, just no notifications. I’ve tried uninstalling and reloading the app. I’ve tried resetting my device from scratch. I’m still not receiving notifications on my iPad (though I am on my phone)

I find it strange that my old phone received notifications without a problem but my other devices don’t. Will this glitch hopefully be fixed soon? It’s been almost a month since my last notification on my iPad.

We've tested with a bunch of devices here, and based on feedback from other users, it seems it's isolated to your devices. We've engaged downstream teams to troubleshoot this. We're still working on it!