Customer information

Community involvement

At American, we believe in putting our extensive resources to good use by contributing to the communities we touch. Through our philanthropic efforts and local presence, we’re working to better the lives of those around us.

Caring for our team members

American is caring for team members with paid Pandemic Leaves of Absence. If medical doctor, the Centers for Disease Control and Prevention (CDC) or a local public health department professional requires one our team members to be quarantined because of exposure to a confirmed case of COVID-19 or a confirmed diagnosis of COVID-19, American will cover two additional weeks of paid sick leave.

Trusted data partners

Look for sites displaying the Official Seal of American Airlines Data – they are our trusted data partners, whose information comes directly from us or one of our authorized data redistributors.