edisman gave Zara bags a rating of 1 star and said: "I was given a leather red laptop bag from Zara as a gift from a friend. The metal piece that attaches the strap to the bag pulled out and so I took it to a leather repair place. He said he couldn't fix it and that I needed to take it to Zara - where it was bought. When I talked to the store manager at Zara at West Edmonton Mall, she was less than helpful."See all 39 reviews for Zara bags...