Due to the current Coronavirus pandemic it may take a few more days than the standard time frames to get your delivery. Items in your order may ship separately, find out more on the latest shipping information here.

Online Returns Australia

Return your way! Pick from the following options to return your item. Please ensure you enclose your completed returns form, which you can download here.

Final Sale Items

All Final Sale items are non-refundable for change of mind, in store or online. Our return policy is in addition to your rights under the Australian Consumer Law.

Free store exchange

Looking to exchange your item? Simply head into any of our Rockmans stores for a free exchange of your items within 30 days of receiving your order. Find my local store

ParcelPoint Is Temporarily Unavailable

Print your label and drop your return into your local ParcelPoint store in over 1,100 locations, open 7 days a week, early until late. Fully tracked with return processed within 10 business days. Prices start at $6.95*! Book my return

Courier Pickup

Have your return collected from your location between 8am - 5pm business days using ParcelPoint's courier collection service. Fully tracked with return processed within 10 business days. Prices start at $8.95*! Book my collection