Community Insurance Group’s Mary Prenger Honored Nationally

Community Insurance Group is dedicated to the education and training of our staff. Recently, the National Alliance for Insurance Education and Research named our very own Mary Prenger as “Outstanding CSR of the Year” for the state of Ohio. The state honors make Mary eligible for the National CSR of the Year honor.

The Outstanding CSR of the Year Award recognizes the annual exemplar for exceptional customer service representatives across the nation. Through their essays, contributions to their agencies, and their letters of recommendation, every one of the state winners helps to raise the standard for personal and professional excellence.

We honor them for their clear contributions to their colleagues, teams, and organizations. They are the face of customer service for our whole industry.
– Danielle Janecka • Senior VP of The National Alliance

Each state winner receives a framed certificate and is eligible to compete for the national honor, which carries a $2,000 cash award, a gold and diamond pin, $1,000 cash award for the nominator, and a scholarship for the recipient’s employer to any program offered by The National Alliance. Additionally, the name of the Outstanding CSR of the Year is inscribed on a sculpture permanently displayed at the national headquarters of The National Alliance for Insurance Education & Research in Austin, Texas.