I don't normall stay in Mactan but my friend was participating in the Ironman competition in Mactan so we had to. The hotel lobby looked a bit dodgy but the rooms were okay. Location-wise, it was close to the airport but far from the Ironman venue so too bad for me. Also, the security guard couldn't tell us where what is when we we're asking for ideas where to eat, where the ATMs are, stuff like that.

Recenzirano 05 svibnja 2017

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6,0

V od Šri Lanka

Grupa

Superior

Boravili ste 2 noći u ožujak, 2017

Worst service we ever had”

We booked 2 suites, the management agreed to give us a late checkout as our flight scheduled to be departed 5 hrs later than normal check-out time.
When we returned, the staff had entered one of our room and transferred all stuff into the other room. Subsequently they forced three of us (both my parents and me) and vacate the room within 30 mins, though 3 of us had to have a shower and dressing etc.
I am a frequent traveler, nevertheless this is the WORST experience that I EVER had.
I strongly do not recommend this hotel to anyone.

Recenzirano 20 travnja 2017

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6,8

Darren od Australija

Solo putnik

Superior

Boravili ste 3 noći u ožujak, 2017

See previous reviews”

Friendly staff and ok hotel near Airport.

Recenzirano 17 travnja 2017

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5,6

Darren od Australija

Solo putnik

Superior

Boravili ste jednu noć u travanj, 2017

Hotel near airport but a little run down but good staff”

This Hotel is best for an overnight accommodation due to its closeness to the airport. On the two occasions I had informed the hotel of my arrival they were late for pickup and required telephone calls to check they were coming. The reception of the Hotel is up two flights of stairs and without a guard and bell boy to assist would have been difficult to carry luggage. The rooms at the hotel front are noisy day and night, the rear ocean rooms are always full or occupied. No point in requesting them! The reception staff were excellent. I found the ladies accommodating and friendly. They did remember I required a good air conditioned room on my second stay. The room safes were appreciated. The rooms were well cleaned and the large mosquito zappers placed in the hallways at night worked well. The free included breakfast was adequate. The pillows I think should be replaced they were clean but worn. Strange glass door into toilet on room 117 was just weird. Room 107 air-conditioning needed servicing. Overall I would say B-

Recenzirano 17 travnja 2017

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6,8

ADAM od Sjedinjene Američke Države

Solo putnik

Superior

Boravili ste jednu noć u veljača, 2017

Good, Close to airport for overnight”

Convenient to stay at for overnight. Flew out of Cebu that morning to head back to the USA. Not many foot options nearby. Had to eat McDonalds.

Recenzirano 11 travnja 2017

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3,6

Anna od Filipini

Par

Superior

Boravili ste jednu noć u ožujak, 2017

The hotel is old and needs refurbishing. The breakfast ”

Made airport transfer possible even on a short notice.

Recenzirano 29 ožujka 2017

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6,8

Yuval od Izrael

Par

Superior

Boravili ste jednu noć u veljača, 2017

One night at Dulcinea before a flight”

Too expansive for what you get, good close location to airport but bot clean enough, too noisy.

Recenzirano 05 ožujka 2017

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7,6

Constance od Australija

Par

Superior

Boravili ste jednu noć u veljača, 2017

Clean comfortable ”

Bathroom was clean bed was comfortable. The airport transfer left because our flight was delayed. Breakfast was not so good very simple.

Recenzirano 20 veljače 2017

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6,8

Trevor od Kanada

Par

Superior

Boravili ste jednu noć u veljača, 2017

nice enough”

I read the previous reviews, yes on the third floor no elevator (keep in mind if you have lots of luggage) Yes, the breakfast is delivered to your room, but it was quite good! and the reviews that scared me were the ones about rats and cockroaches. I saw a cockroach in the bathroom but to be expected in S.E. Asia, I didn't find it too dirty or anything. The bed was nice and big and comfy, room was big. I'd stay here again if the price was right. I paid over 40 USD, I think 40 USD and under is the right price.

Recenzirano 13 veljače 2017

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9,6

Charline od Filipini

Grupa

Superior

Boravili ste jednu noć u travanj, 2012

big room”

nice room. very clean.

Recenzirano 09 veljače 2017

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6,0

robert od Australija

Par

Superior

Boravili ste 2 noći u siječanj, 2017

The Dulcinea hotel”

Room was ok just a few cockroaches around.
Breakfast was average and can only be taken in the room.
Close to the airport and shopping centre across the road.

Recenzirano 31 siječnja 2017

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2,0

Adrian od Švicarska

Solo putnik

Apartman

Boravili ste jednu noć u siječanj, 2017

never again”

Room 310. There was a rat in my room. Very friendly littel critter came trough the gap between the toilet and the wall. Had a quick chat. There are so many things not right in this hotel....surprise yourself book one night.

Recenzirano 30 siječnja 2017

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10,0

Ross od Sjedinjene Američke Države

Par

Superior

Boravili ste jednu noć u siječanj, 2017

Good hotel close to airport”

Nice

Recenzirano 26 siječnja 2017

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9,2

marty od Ujedinjeno Kraljevstvo

Par

Superior

Boravili ste 4 noći u siječanj, 2017

Full review charged @ £50”

Full Review charged @ £50

Recenzirano 24 siječnja 2017

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5,6

Roy od Ujedinjeno Kraljevstvo

Par

Superior

Boravili ste jednu noć u siječanj, 2017

Not as convenient as you might think...”

- It's up three stories with no lift and no one to help with your bags
- first room Stank of smoke (which just seemed to amuse the staff).
- they charged us more than the agreed fee on Agoda (1000 pesos more) and would not give us an explanation why.
- breakfast was cold, unappetising and we found bugs in the food.
- we booked it due to proximity to the airport but if you need more than just a bed (I.e food) it's tough to get a taxi due to traffic and there's only fast food close by.
Overall it's a bit run down, not very well managed and you are better off staying in Cebu city if you can.

Recenzirano 24 siječnja 2017

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5,2

Jenelen od Filipini

Grupa

Superior

Boravili ste jednu noć u siječanj, 2017

Very poor AC system”

The room is too big but the AC is not enough to cool the entire room.
No elevator, I need to carry my baggage to reach the hotel lobby!
Leakage in the CR.
I need to remind the reception to serve our breakfast that in the first place time has been placed when to serve it.
Very small portion of breakfast.

Recenzirano 22 siječnja 2017

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9,2

Zsanett od Mađarska

Par

Superior

Boravili ste jednu noć u prosinac, 2016

Good for overnight stay”

Close to the airport. Free airport shuttle. Good breakfast. Large room and bathroom. No towels in the room, we had to ask for it.

Recenzirano 21 siječnja 2017

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9,2

Faye od Filipini

Poslovni putnik

Superior

Boravili ste jednu noć u siječanj, 2017

Looking for a hotel near the airport?this is the place to stay.”

We got the superior deluxe room. It is clean and nice with comfortable queen bed. The room is very spacious. Location is great,about 10 minutes away from the airport. They serve breakfast only. You cannot order anything for lunch or dinner. But there are restaurants and a mall across it if you need to shop and dine. Also, they have free shuttle ride to the airport but you have to book it ahead of time.Overall, I am impressed with this hotel. So worth the price.Will surely stay here again next time.

Recenzirano 13 siječnja 2017

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9,6

Sheryl od Filipini

Obitelj sa malom djecom

Apartman

Boravili ste jednu noć u siječanj, 2017

Spacious”

We stayed in the suite room which was very spacious. The bed was comfortable and quite big. It would be better if they have an elevator as it was difficult for us to carry our big suitcase up to the hotel.

Recenzirano 13 siječnja 2017

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7,6

christy od Filipini

Solo putnik

Superior

Boravili ste jednu noć u siječanj, 2017

Good but still has room for improvements”

Good

Recenzirano 11 siječnja 2017

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7,6

Emiliano od Filipini

Obitelj sa malom djecom

Apartman

Boravili ste jednu noć u siječanj, 2017

Good place to sleep in at the airport”

Location location location. Between an airport bench vs this place, this place beats the airport bench any day. 5 mins away and it is fairly affordable.
Beds are a little too firm than what I prefer. But seems to be clean anyway.

Recenzirano 09 siječnja 2017

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7,2

William od Sjedinjene Američke Države

Obitelj sa malom djecom

Superior

Boravili ste 3 noći u prosinac, 2016

Great staff.”

Close to airport.

Recenzirano 25 prosinca 2016

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8,0

Jeanne od Filipini

Obitelj sa malom djecom

Superior

Boravili ste jednu noć u studeni, 2016

very good hotel location”

I like the location of the hotel 'coz its about 10mins from the airport and its in front of Gaisano and you have several choices for resto and fast food just near the hotel. It's also along the highway that you will not have a hard time waiting for a taxi when going somewhere.
The room was big but I just didn't like the way the bathroom is arranged that only a curtain and a wall divided it from the whole room.
But the overall stay was great.

Recenzirano 17 prosinca 2016

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8,0

Eric od Sjedinjene Američke Države

Par

Superior

Boravili ste jednu noć u prosinac, 2016

Very clean. Roomy friendly staff”

Na

Recenzirano 16 prosinca 2016

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9,2

Glen od Australija

Par

Superior

Boravili ste jednu noć u prosinac, 2016

Great choice”

Very close to the airport, free shuttle, breakfast delivered to your room, across the road from a large shopping mall, set bach from the road so no traffic noise, very helpful staff, huge rooms.

Recenzirano 15 prosinca 2016

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9,2

ANA od Ujedinjeno Kraljevstvo

Par

Superior

Boravili ste jednu noć u prosinac, 2016

Great location. Great value.”

Conveniently located near airport area. And a shopping mall is just opposite to the hotel. Where you can have your shopping and dinning. The hotel room is big and clean. The staffs are helpful and attentive. They offer free breakfast. The food is great. They offer free hotel transfers too. The only downside is that the hotel itself is located in the second floor, there's no elevators in case you will have big luggages or older guests. But the hotel itself is great value for the space and location.😊

Recenzirano 14 prosinca 2016

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9,2

brian od Kanada

Par

Superior

Boravili ste 2 noći u prosinac, 2016

good”

leak in water line shower.

Recenzirano 05 prosinca 2016

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7,6

STEVEN od Singapur

Par

Superior

Boravili ste 4 noći u studeni, 2016

Big Room but no Lift”

Hotel is situated at the 3rd level of a buidling thus will be a challenge if you have big lugguage. Friendly and helpful staff. Room is big and near to the airport.

Recenzirano 03 prosinca 2016

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10,0

antonio od Sjedinjene Američke Države

Solo putnik

Superior

Boravili ste 3 noći u studeni, 2016

Very nice. Spacious.. Convent to mall and airport”

Very nice staff..

Recenzirano 01 prosinca 2016

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7,2

Ron od Sjedinjene Američke Države

Solo putnik

Superior

Boravili ste 2 noći u studeni, 2016

Nice Hotel, Nice Location, Great Staff”

This is a very nice hotel located within close proximity of the Mactan Airport. Nice bed, GREAT Staff, clean, comfortable, good size rooms. There is no restaurant as advertised so I did end up eating fast food which I prefer not to do. But overall I did enjoy the stay there and would be happy to return.

Recenzirano 28 studenog 2016

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7,2

frans od Nizozemska

Par

Superior

Boravili ste jednu noć u studeni, 2016

Good location, large room, pleasant”

The hotel is across the street from Gaisano Mall, close to the airport and
reasonably quiet.
Lobby is on the third floor, no elevator!
Large and clean room with chairs and good wifi.
Breakfast is room-service, no pinoy food.

Recenzirano 15 studenog 2016

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10,0

agnes od Filipini

Obitelj sa starijom djecom

Superior

Boravili ste jednu noć u listopad, 2016

clean and polite staff”

will be back

Recenzirano 02 studenog 2016

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8,8

Robert od Sjedinjene Američke Države

Solo putnik

Superior

Boravili ste jednu noć u listopad, 2016

Awesome huge soft bed, very quiet, perfect place to sleep off jet lag near the airport ”

I slept so good here, like I was at home back in Houston in my own bed!

Best value if you are looking for a convenient, clean and good service hotel to stay for a night. Only downside is check in counter is on the third floor via stairs.

Recenzirano 02 listopada 2016

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7,2

Carina od Filipini

Solo putnik

Superior

Boravili ste 2 noći u ožujak, 2016

Quick visiting trip”

Near the airport, good wifi, nearby restaurants and mall, good food and cordial service!

Recenzirano 23 rujna 2016

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8,4

Annie od Australija

Par

Superior

Boravili ste jednu noć u rujan, 2016

Excellent value for money”

We thought it was very good for the amount we paid. Cheap and excellent service. The only downside: we thought the lighting could be much brighter or at least adjustable. Too dim for our liking

Recenzirano 20 rujna 2016

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10,0

HE od Kina

Par

Superior

Boravili ste jednu noć u veljača, 2016

highly recommended”

I was very surprised by this hotel. The room is very big and cozy, the bed is super comfortable. There is a big window in the room and you can see the city river through it. Internet and TV are also great. Although the hotel is not very easy to find (the front door is on the 2nd or 3rd floor) and the breakfast to takeaway is small, it totally worth the money.

We returned there to the same room as the day we met 5 years before. Now we are a newly married couple we decided that it would be romantic to return there. We received the same room as promised, but there was a problem with the Air Con. The staff at Dulcinea were very fast to check the problem and then upgrade us to a suite room to make up for the disappointment. Thank you for ensuring we had a very good stay and yes we will return.

Recenzirano 22 kolovoza 2016

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6,8

Eng od Singapur

Solo putnik

Superior

Boravili ste 4 noći u kolovoz, 2016

Value For Money Hotel”

Value for money hotel with a good location. But water pressure in bathroom is disappointing.

Recenzirano 10 kolovoza 2016

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6,4

Leonilyn od Australija

Par

Superior

Boravili ste jednu noć u kolovoz, 2016

Better maintenance required”

Showers were hopeless. They were all blocked up and dribbled only.

Recenzirano 06 kolovoza 2016

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7,2

Estela od Sjedinjene Američke Države

Solo putnik

Superior

Boravili ste jednu noć u srpanj, 2016

D”

Didnt met my expectation. No elevator and no staff wnen you needed something. There are hotels in town that cost same which has better accommodation! Ive always used your site to book my hotel, that I relied on your partnership. I'm a little disappointed on your recommendation with this facility.

Recenzirano 01 kolovoza 2016

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8,0

robert od Sjedinjene Američke Države

Par

Superior

Boravili ste jednu noć u srpanj, 2016

Great staff, good location and a very nice large room”

We have stayed here before and it is always a great stay. Unfortunately this time, they put us in a room directly in front of the lobby and front desk. This is not a good room. They should eliminate this room. You hear everyone coming through the lobby and talking at the front desk. Not a good room at all.

Recenzirano 31 srpnja 2016

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7,2

MASATO od Japan

Obitelj sa malom djecom

Apartman

Boravili ste 2 noći u srpanj, 2016

noisy night”

it was really noisy in front of store.
because the store in front of the hotel played music very loudly at night so our children couldn’t sleep well
staffs were really good.

Recenzirano 31 srpnja 2016

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6,0

Mike od Australija

Par

Superior

Boravili ste jednu noć u srpanj, 2016

Average ”

No WiFi in the room
Shower does not work well
Large room but not very clean
Staff on duty was good and helpful

Recenzirano 29 srpnja 2016

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8,0

Gaius od Singapur

Solo putnik

Superior

Boravili ste jednu noć u srpanj, 2016

Always a good place to stay”

I always stay in the Hotel and the hotel staff knows me. Staff are very polite and helpful.