Ryanair, UK's least liked short-haul airline for sixth year running

The results from a Which survey of airline passengers ranked Ryanair at the bottom of 19 carriers flying from the UK

Easyjet beat British Airways' scores for food and drink, customer service and value for money, but both received low ratings for seat comfort.Ryanair faced strike action in 2018, cancelled flights but refused to offer passengers compensation and introduced new baggage rules three times

Ryanair has won the dubious honor of the UK's least-liked short-haul airline for the sixth year running. The results from a Which survey of airline passengers ranked Ryanair at the bottom of 19 carriers flying from the UK. A Ryanair spokesperson said the airline's success was not reflected in the survey.

The best performers were Guernsey-based Aurigny Air Service, Swiss Airlines, Jet2, Norwegian and Dutch carrier KLM. The UK's other large airlines, Easyjet and British Airways came in at 11th and 15th, respectively, in the survey.

Easyjet beat British Airways's scores for food and drink, customer service and value for money, but both received low ratings for seat comfort.