A City of Culture volunteer has been left heartbroken after her bike was stolen just metres away from where she was working.

Jade Crane was meeting and greeting visitors in the Hub at Hull Paragon Interchange, had locked her decade-old bike to the railings outside the station on August 6.

But when she later returned from her shift she was "devastated" to find the lock had been cut and the bike, which had been given to her by her grandad just before he died, had disappeared.

The bike was a birthday/Christmas present from Jade's granddad just months before he died. (Image: Jade Crane)

CCTV footage examined by police showed a man taking the bike at around 11.30am, and cycling off in the direction of St Stephen's Shopping Centre. But now 22 year-old Jade has been told their enquiries have hit a dead end.

With her masters degree in translational oncology coming to an end next month, Jade will soon return to her hometown of Gloucester and is desperate to find her bikr before she goes.

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Jade said: "I'm devastated. It happened pretty much 10 years to the day I went to the shop with my grandad to pick the bike up.

"It was a birthday/Christmas present for me, and he died the following February. It's the last real thing that I have of him that I can still enjoy. Its material worth isn't nearly as much as its sentimental value.

Jade says she is "devastated" by the bike's loss. (Image: Jerome Ellerby)

"To someone else it's a quick buck, but to me there's 10 years of worth of memories in it that I've just lost."

Jade, whose grandfather himself was originally from Hull, says the theft has also limited her mobility ever since, making it harder to volunteer for City of Culture shifts and get around the city.

"The fact that I was so close to it when it was stolen probably makes it worse," she said.

"I'd parked it pretty much in my eyeline from where I was standing. My back must have just been turned when it happened.