Common HOA Property Management Strategies

HOA property management companies separate from a homeowner’s association are usually hired to assist and guide the association through the execution of their duties as a board of directors. Typical responsibilities assigned to an HOA property management company would be the collection of dues, oversight of all pertinent contractors and suppliers working on projects in the community, processing paperwork relative to homeowner complaints and other problem-solving measures that are best handled by professional personnel. Although a board can be effective insofar as it makes use of individuals with a vested interest in the community’s success, not all boards are comprised of individuals with the professional skills to oversee all the duties of a homeowners’ association. HOA property management companies contracted by a homeowner’s association are considered independent and will be paid based on the guidelines set forth in their contract with the board of directors and the members of the HOA.

Whether the supervision of a homeowner’s association is handled by an HOA property management company or nothing more than the board, assessments and dues are almost always part off the property management plan. The budget that has been established by those involved in the community planning will lay out an estimate of anticipated expenses. Once the budget has been set, it is up to the board of directors to determine how much money will be needed to meet all of the functions considered necessary over a billing period. HOA property management companies who supervise a board or assist with common HOA duties may find that the board is inflating prices or undercutting the amounts necessary for a productive community. When a board of directors miscalculates or mismanages the funds allocated for homeowner’s association dues, problems can arise in the short term and affect the reserves for future operations.

I would like to thank Community Association Management for the fine job this past year. We had our annual meeting and our Property Manager did an excellent job covering the meeting. As I told the new board and the members present, I feel my finest achievement this past year was to bring your organization on board to be our management partner. Thank you again for making my second year as president easier and more rewarding.

Rich, Kannapolis NCThank You!

Community Association Management has been a godsend to our association. They are available 24/7 and they have all the answers we need. They cover the full gamut of services and have allowed us to consolidate several vendors into one source saving us countless dollars and hours. They have helped us change our operations from reactive decisions to informed proactive planning.

Dennis W., Greenville, SC"...a Godsend"

Our Community has found so many benefits from eManageSuite. I find that the financial reporting and record keeping especially thorough and helpful. Our Homeowners love that they have choices on how to receive information and submit payments. I could never go back to operating without these tools and the professional guidance from Community Association Management. I wouldn’t even want to try.

Gina R., Boone, NCWe Could Never Go Back....

In the past, we felt like we did not get much support due to our size or the lack of effort from the person handling our account. I do not feel that way with Community Association Management. Our Property Manager has been very active in what we are trying to accomplish in our community and providing us with a variety of options. We are currently going through trying to figure out what to do about our roofing situation. The manager provided us good options and now we are in the process of startin…

Darlene Z. Charlotte, NCPhenomenal Support!

I am writing this letter to tell other HOAs about the effort and dedication KDK Property Management (now part of Community Association Management) displayed while helping the Heritage Townhome community improve the parking situation in our community. The Orange County planning department approved the builder’s plans without ensuring adequate parking was available for the thirty units in our community. Soon after becoming the property manager for our community, your team began the quest to cor…

Kevin UnderhillPresidentHeritage Townhomes HOA

We were recently switched to Community Association Management with your buyout of Cline & Company. I wanted to take a moment to tell you how much of an asset our Portfolio Manager is to your company. The Manager made our transition from Cline Company seamless and the attention we receive from the Manager and your company in general is unmatched. Not to mention the tools and options made available to us. I think I can speak for myself, fellow board members, and also our community in saying that w…

Warren W. Charlotte, NCUnmatched Service!

“Community Association Management is a solutions provider that enables HOA Boards to run efficiently and effectively. Their service is off the charts and their depth of knowledge and experience are invaluable.”

A. TannerA. Tanner - Fountain Grove HOACharlotte, NC

Community Association Management is extremely thorough and knowledgeable in their approach to business. They are also very timely in their communications. They have saved our community a lot of money. When they first approached us and told us how much we could save by working with them, we thought the promise was ‘too good to be true’. They have more than delivered on that promise and more.

Bob A., Raleigh, NCSignificant Cost Savings

“Community Association Management is extremely thorough and knowledgeable in their approach to business. They are also very timely in their communications. They have saved our community a lot of money. When they first approached us and told us how much we could save by working with them, we thought the promise was ‘too good to be true’. They have more than delivered on that promise and more.”

Significant Cost SavingsBob A., Raleigh, NC

I like the professionalism of Community Association Management and the reporting. our Portfolio Manager is great! Good to work with and responsive. I also like Community Association Management being involved with legislative issues.