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Great Hotel ,location could not be better

its a fantastic hotel from the arrival to the location to the people , the resturants and , accesss to malls Gautrain.....its first class and makes south africa proud , woukld recoomend this to any international traveler , clean, rooms are fantastic.More

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Room Tip: we had 11th floor and was impressed, am sure they all great rooms , so clean and well serviced

Stayed: October 2017, travelled on business

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Ask Paul Gregory H about Sandton Sun

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Robert J, General Manager at Sandton Sun, responded to this reviewResponded October 23, 2017

Dear Valued Guest

Thank you for your positive feedback and also for choosing to stay with us at Sandton Sun. I am delighted that you enjoyed your time with us and I hope we have the opportunity to see you on many future occasions.

I am pleased that our staff had a personal impact on your time here and I will ensure that they are recognised for this.

We appreciate your opinion and we look forward to welcoming you back in the not too distant future.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

The terrace is a great place for after work drinks, the number of other people being testament to this.

We decided to stay to eat, which unfortunately was a mistake. Whilst the main courses were slow to be delivered they were nice. What was unacceptable was the time to take orders both for main courses and deserts and a 45 minute wait from ordering for deserts not to be delivered, after which we left.

With much competition service should simply be better.

Stayed: October 2017, travelled on business

Ask Davidh1977 about Sandton Sun

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Robert J, General Manager at Sandton Sun, responded to this reviewResponded October 23, 2017

Dear Valued Guest

Thank you for your feedback and for advising us of your dining experience during your stay with us.

Guest feedback is an essential part in ensuring that our clients are provided with the standards of quality and effective customer service that are synonymous with the heritage of the Sandton Sun.

I would therefore like to use this opportunity to offer my sincerest apologies for the inconveniences caused to you, and we look forward to welcoming you back in the not too distant future.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Lovely clean, modern spacious superior room with great bathroom. A stay here provided everything we needed including great location, well looked after, good service, lovely clean spacious superior room. After our time on safari it was nice to relax at Sandton sun and use the great bar & restaurant within the same complex. Great service received from all the staff. Would definitely recommend.

Stayed: October 2017, travelled as a couple

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Review collected in partnership with Tsogo Sun Hotels

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Ask theresa r about Sandton Sun

Thank theresa r

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Robert J, General Manager at Sandton Sun, responded to this reviewResponded October 23, 2017

Dear Valued Guest

Thank you for the positive feedback of your stay at the Sandton Sun.

Guest feedback is an essential part in ensuring that our clients are provided with the standards of quality and effective customer service that are synonymous with the heritage of the Sandton Sun.

We appreciate your opinion and we look forward to welcoming you back in the not too distant future.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

The Sandton Sun is a superb hotel, rooms are luxurious and the setting in lovely. Staff really friendly and helpful. The shopping mall which is adjoining the hotel is very nice but expensive. Overall a very nice hotel with very friendly staff. Well recommended.

Stayed: October 2017, travelled on business

Ask Garbut about Sandton Sun

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Robert J, General Manager at Sandton Sun, responded to this reviewResponded October 23, 2017

Dear Valued Guest

Thank you for choosing to stay with us at Sandton Sun and for taking the time to share your experience with other travellers on Trip Advisor. Your views are of utmost importance to us and thank you for your positive comments about the hotel.

We look forward to welcoming you back to Sandton Sun in the not too distant future.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

My guests thoroughly enjoyed their stay at The Sandton Sun hotel. The location and overall service was excellent. The hotel was very clean and the food was of high quality. They said they will definetly recommend the hotel and stay there again.

Stayed: October 2017, travelled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Review collected in partnership with Tsogo Sun Hotels

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Ask ozzies18 about Sandton Sun

Thank ozzies18

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Robert J, General Manager at Sandton Sun, responded to this reviewResponded October 23, 2017

Dear Valued Guest

Thank you for your positive feedback and also for choosing to stay with us at Sandton Sun.

I am delighted that you enjoyed your time with us and I hope we have the opportunity to see you on many future occasions.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Attention to detail. Humidifier was placed in my room upon arrival, I usually ask for one, this time I did not have to. This proves that you look after your guestsVery professional staff, both in the reception area, bell boys and restaurant staff.

Stayed: October 2017, travelled on business

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Review collected in partnership with Tsogo Sun Hotels

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Ask samanthawL8238MO about Sandton Sun

Thank samanthawL8238MO

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Robert J, General Manager at Sandton Sun, responded to this reviewResponded October 23, 2017

Dear Valued Guest

Thank you for your positive feedback and also for choosing to stay with us at Sandton Sun. I am delighted that you enjoyed your time with us and I hope we have the opportunity to see you on many future occasions.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC