Trip Reviews for Washington - New Haven

Ratings and Reviews (2)

Unfortunately, experience is coloured by the lateness and inability to reach destination on time. I'm a tourist and had booked another bus to leave 3 hours after original arrival time for a day trip, however, I finally arrived in New Haven at 12pm, a whole 5 hours later than what was advertised. I don't think this is fair or tolerable, especially when no reason for the delay was given and no one seemed to know.

I arrived at the ticketing booth, already having booked and printed out my ticket at home, and asked for the bag tag. The woman behind the counter was reluctant to give me the bag tag, citing that she "didn't even know if the bus would show up". She told me "the buses are all late, some 1 hour, some 5 hours". I asked her how late my bus was, and she told me she didn't know. This was the worst customer service encounter I have had while travelling in the USA for the last month, and putting aside the fact that the bus was late, the lady was extremely rude and made the experience even more unbearable. After waiting in the line for an hour I found that the train was departing downstairs (on time!) and so had to buy a ticket for the train because I had commitments in New Haven which I had to get to, and couldn't risk my bus being 5 hours late....
I was overall very disappointed with the service of Greyhound today, and am very reluctant to continue to travel with Greyhound on my other bookings.... I hope there will not be a repeat of today's events.

About Bus Travel

Bus Travel Tips

Make friends with the driver. They usually know a lot about your destination and may even recommend which side of the bus to sit on to get the best views on the road between Washington and New Haven!

From miles long of beauteous natural landscapes to impressive man-crafted sights, you’re bound to be in for a visual treat on your bus trip from Washington to New Haven.

Buses are energy-efficient. Carrying a passenger over 100 kms by coach only takes 0.6-0.9 liters of gas. Compare that to the 2.6 liters required by high-speed train, 6.6 liters by airplane and 7.6 liters by gas-powered car, and it's clear that the bus is a more environmentally-conscious option for your bus transportation from Washington to New Haven.

Create your own real life musical score by curating a personalized bus travel playlist - the perfect accompaniment to your bus ride from Washington to New Haven.

Did you know?

Did you know that 80% of the buses in North America are equipped with WiFi and power outlets ? And 60% of bus travelers have used their electronic device on board during 2014.

Did you know some bus companies in Germany offer to their passenger low-costs snacks and regional beer based on their destination? Prosit!

The word 'bus' is an abbreviation of 'omnibus" which means 'for all' in Latin as buses were meant to be transportation for everybody.

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