In the insurance business since 1975, Betty Lindstrom has held positions in the home office of a life insurance company, two agency offices, a brokerage general agency, a financial planning company, worked as a Carrier Representative and Sales Manager for AIG, managed a benefits department for a general insurance brokerage office, and established Lindstrom Insurance in 1995.

We are certified to offer Individual and Family Plans as well as Group Plans through the California Exchange website Covered CA, and SHOP.

For more information about the RHU and REBC designations, contact the National Association of Health Underwriters. Their website is http://www.nahu.org . For information about the FLMI designation, see the Life Office Management Association at http://www.loma.org. For information about the FHIAS, see http://www.AHIP.org .

Vicki Melendy joined the office in January of 2002 and received her Life and Disability Insurance License in April of 2002. She has her Masters Degree in Geology from Wayne State University and is the mother of three. She’s a talented musician, playing the piano and organ at the Soquel Congregational Church. (Yes, she does weddings if you’re interested).

You’ll enjoy Vicki’s help with your insurance questions and selecting the right plan for your situation. She can offer advice and research your technical and compliance questions in areas like COBRA, HIPAA, and CalCOBRA. If you ever need help getting a claim paid or understanding your benefits, you’ll appreciate her complete knowledge of your plan and patience dealing with the insurance carriers.

Carol Lacki joined Lindstrom Insurance in 2003. She’s married, has three grown children, and has lived in the Santa Cruz area for many years.

Carol is our office manager, providing many services including following up with insurance companies for changes requested by clients, troubleshooting claims, investigating premium discrepancies, etc. You’ll appreciate her diligence as she works with the insurance companies to see that your requests are handled correctly. If you need a prompt answer to a service question, a form or benefit description sent to you, wish to schedule an appointment, or almost anything else, Carol is in the office to help.

Judy Paulson joined Lindstrom Insurance in 2011. She’s married, has an adult daughter and has lived in the San Lorenzo Valley for many years. Judy is our Administrative Assistant who primarily works with Medicare clients and provides backup for Carol. She can help you with appointment scheduling, general questions about Medicare plans and Medicare Part D, and is happy to help with billing questions and forms.

Colleen Alves joined the office in June, 2019 and will be working with Medicare clients and assisting Carol. She can help with scheduling appointments, some accounting, and will be coordinating the items Betty needs for client meetings.

In memorial….
Sir Nigel of Seabrook was our office mascot and Chief of Security. He’s a ten year old Newfoundland dog and provides comic relief for stressed brokers and clients. His professional credentials include passing three levels of obedience training (although we think the last advancement was a social promotion based on his size). Unfortunately, Nigel passed away in August, 2010. He is missed by all of us.

Since his diagnosis of Lymphosarcoma (Cancer) in March of 2002, and the treatment that followed, he was very aware of the need for preventive care and rapid claims processing. He was a very compassionate listener and was happy to help you through your stressful times. Unfortunately, he does not read emails well and types poorly, so we advise clients and friends to communicate in person wherever possible.

Carrier Ratings:

Before making any decisions, you’ll want to check the financial strength of the carrier(s) you’re considering. Please use the link below to visit the A.M. Best’s website for financial information on all carriers.