STEP 2 – Configure your systemWe provide a Configuration Room that you can use to test your connection, settings, and configure your audio. This step is optional and is intended for sessions hosted on Blackboard Collaborate servers. To test your configuration for sessions hosted at your organization’s site please contact your Administrator.

Note: When joining a Blackboard Collaborate web conferencing session for the first time you may see a security dialog box asking to confirm the application’s digital signature. Click “RUN” to continue.

STEP 3 - DocumentationNeed to know how to use Blackboard Collaborate web conferencing? We recommend that you read our product documentation. Whether you are looking for a quick tip on a specific feature or detailed product documentation, Blackboard Collaborate is committed to providing comprehensive, on-demand resources to meet your learning needs. Please visit our Help Site to find the information you need.

STEP 4 - View our Support Portal Additional information is also available through our Support Portal. If the question you are looking for is not answered. you can always submit a ticket to our Support team through our portal.https://behind.blackboard.com