Start, Stop or Transfer Service

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Start Service

Residents can sign-up for utility service by visiting the City of Modesto Customer Services Division located at 1010 10th Street, Suite 2100, by phone at 209-577-5395 or by
completing the process through our online web portal. All online requests will be processed within 48 business hours, excluding holidays and weekends.

Stop Service

Residents can stop utility service by submitting their request using our secure online form, by phone at 209-577-5395 or by visiting the City of Modesto Customer Services Division located at 1010 10th Street, Suite 2100. All online requests will be processed within 48 hours, excluding holidays and weekends.