topic Re: lineone.net in Email & Webmailhttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2455629#M126339
<P>I am still waiting. I rang again yesterday at 10 a.m. and was told I would get a call back today at the same time, but no call! I was also advised that I had been rung on 15 February Andrade told the adviser that it was all sorted. I have checked my phone log and found this in the “missed calls” log so someone lied. I am now putting in a complaint.</P>Fri, 21 Feb 2020 11:58:29 GMTCathyB702020-02-21T11:58:29Zlineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449032#M125775
<P>I have had a lineone.net email address for years and it is in constant use.&nbsp; Suddenly it tells me my password is incorrect&nbsp; and I can't find anywhere to get a reset.&nbsp; I have been in correspondence with Technical Dept. but am becoming increasingly frustrated at the lack of action.&nbsp; I hate live chat and would rather speak to a human being, quaint old-fashioned thing!</P>Thu, 30 Jan 2020 14:09:44 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449032#M125775CathyB702020-01-30T14:09:44ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449054#M125781
<P>Hi Cathy</P>
<P>&nbsp;</P>
<P><!--Gondola : Email Recovery : 02Dec2019--></P>
<P>Please check the <A title="Click here to sign in" href="https://apps.talktalk.co.uk/appsuite" target="_blank" rel="noopener">sign in to TalkTalk Mail.</A> Tell us if there's an error message or if you can get signed in.</P>
<P>&nbsp;</P>
<P>If you cannot get signed in then Password Reset details should have been set up for the email address so that an alternate email and or mobile number can receive a password reset. Please do try the <A title="Click here to reset your password." href="https://myaccount.talktalk.co.uk/forgotdetails/index/webmailindex" target="_blank" rel="noopener">Forgotten your Password</A> option. If there's an alternate shown that you recognise from the hints, and have access to, then please reset the password.</P>
<P>&nbsp;</P>
<P>If the self-help password change / recovery options aren't effective then I'll alert the TalkTalk Community team for you.</P>
<P>&nbsp;</P>
<P>In the meantime, please update your Community Profile <A title="Click here for Personal Information to add details. Don't forget to Save changes." href="https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info" target="_blank" rel="noopener">Personal Information (Click here)</A> to include your name, current contact 'phone numbers and address with postcode (location) then scroll down to Private notes and add the email address and Save changes.</P>Thu, 30 Jan 2020 14:56:12 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449054#M125781Gondola2020-01-30T14:56:12ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449077#M125785
<P>I have done all this. &nbsp;The issue is with lineone.net and there is no password reset button. Your Technical Dept are supposed to be sorting but very disappointed in the lack of response&nbsp;</P><P>&nbsp;</P>Thu, 30 Jan 2020 16:02:08 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449077#M125785CathyB702020-01-30T16:02:08ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449080#M125787
<BLOCKQUOTE><HR /><LI-USER uid="333561"></LI-USER>&nbsp;wrote:...I have done all this. &nbsp;The issue is with lineone.net and there is no password reset button.<HR /></BLOCKQUOTE>
<P>Done all?&nbsp;</P>
<P>&nbsp;</P>
<P>Sorry I don't see an answer to what happened when you tried to <A title="Click here to sign in" href="https://apps.talktalk.co.uk/appsuite" target="_blank" rel="noopener noopener noreferrer">sign in to TalkTalk Mail (Click here)</A>?&nbsp; Did you get signed in or not?</P>
<P>&nbsp;</P>
<P>Or what happened when you tried the <A title="Click here to reset your password." href="https://myaccount.talktalk.co.uk/forgotdetails/index/webmailindex" target="_blank" rel="noopener noopener noreferrer">Forgotten your Password (Click here)</A>&nbsp; option?&nbsp; Do you have Reset details set up - i.e. an alternative email address and or mobile number that you have access to?</P>
<P>&nbsp;</P>
<P>You have a response right here...but I'll go away if you wish...your choice.</P>Thu, 30 Jan 2020 16:13:29 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449080#M125787Gondola2020-01-30T16:13:29ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449083#M125788
<P>Reset details should go to&nbsp;<!--Gondola has moderated this post--><EM><FONT style="background-color: #ea515a; color: white; padding: 0px 8px 2px 8px;">obscured&nbsp;for&nbsp;customer&nbsp;security</FONT></EM> but nothing there.</P>Thu, 30 Jan 2020 16:26:17 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449083#M125788CathyB702020-01-30T16:26:17ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449088#M125789
<P>I've obscured your recovery email address for your protection. Don't want to see you spammed.</P>
<P>&nbsp;</P>
<P>I have just checked that the TalkTalk Password Reset process to Yahoo Mail is working normally. It is.</P>
<P>&nbsp;</P>
<P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Password reset to Yahoo Mail.png" style="width: 774px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/43630i3D3BB66425F06482/image-size/large?v=1.0&amp;px=999" title="Password reset to Yahoo Mail" alt="Password reset to Yahoo Mail" /></span></P>
<P>&nbsp;</P>
<P>When you select the Reset your password link to the recovery email address and select the Continue button you'll see this confirmation:</P>
<P>&nbsp;</P>
<P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Reset your password 3 - Email Reset Link.png" style="width: 978px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/41792iCE0C2D7C304D884F/image-size/large?v=1.0&amp;px=999" title="Reset your password 3 - Email Reset Link.png" alt="Reset your password 3 - Email Reset Link.png" /></span></P>
<P>&nbsp;</P>
<P>As the confirmation says, worth checking the Yahoo Mail Spam folder for the email from myaccount@talktalk.co.uk</P>Thu, 30 Jan 2020 16:49:33 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449088#M125789Gondola2020-01-30T16:49:33ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449089#M125790
<UL><LI>I can log into my tiscali emails with no problem I cannot get into lineone account and I am currently getting no message. It was saying incorrect password.</LI></UL>Thu, 30 Jan 2020 16:50:13 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449089#M125790CathyB702020-01-30T16:50:13ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449091#M125791
<P>I am not getting the email with the reset link!! &nbsp;I have checked spam every time.</P>Thu, 30 Jan 2020 16:55:30 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449091#M125791CathyB702020-01-30T16:55:30ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449093#M125792
<P>I can only get reset your password if I try to add in a new account</P>Thu, 30 Jan 2020 16:57:06 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449093#M125792CathyB702020-01-30T16:57:06ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449095#M125793
<P>I’ve just tried again but nothing</P>Thu, 30 Jan 2020 17:02:01 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449095#M125793CathyB702020-01-30T17:02:01ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449097#M125794
<P>That's a bit confusing...</P>
<P>&nbsp;</P>
<BLOCKQUOTE><HR /><LI-USER uid="333561"></LI-USER>&nbsp;wrote:...I can only get reset your password if I try to add in a new account<HR /></BLOCKQUOTE>
<P>I don't understand what you're saying about adding in a new account? Adding where?</P>
<P>&nbsp;</P>
<P>The Reset your password recovery journey starts with Click this link <A title="Click here to reset your password." href="https://myaccount.talktalk.co.uk/forgotdetails/index/webmailindex" target="_blank" rel="noopener noopener noreferrer">Forgotten your Password</A> and it should take you to:</P>
<P>&nbsp;</P>
<P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Reset your password 1.png" style="width: 944px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/41548iBDD6A9E804F2019C/image-size/large?v=1.0&amp;px=999" title="Reset your password 1.png" alt="Reset your password 1.png" /></span></P>
<P>&nbsp;</P>
<P>You enter the lineone email address, select the I'm not a robot reCAPTCHA and press the Continue button. So long as you don't get a message saying the mailbox is deleted then it'll take you to:</P>
<P>&nbsp;</P>
<P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Reset your password 2 - select how to send reset.png" style="width: 950px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/41549i2F9361ACDF77D533/image-size/large?v=1.0&amp;px=999" title="Reset your password 2 - select how to send reset.png" alt="Reset your password 2 - select how to send reset.png" /></span></P>
<P>&nbsp;</P>
<P>And you select the bottom green button for the recovery email address so long as you recognise it from the hints and then select the Continue button.</P>
<P>&nbsp;</P>
<P>The thing that can go wrong at this stage is if the recovery email address has been changed by a hacker so that it is different but the hinted at part appears like your recovery email address.</P>Thu, 30 Jan 2020 17:16:10 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449097#M125794Gondola2020-01-30T17:16:10ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449100#M125795
<P>That’s what I did but I didn’t get the text option, just the 2 emails.</P>Thu, 30 Jan 2020 17:37:28 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449100#M125795CathyB702020-01-30T17:37:28ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449107#M125796
<P>Assuming that the recovery email address is correct then selecting that and selecting the Continue button should send an email to the recovery email address.</P>
<P>&nbsp;</P>
<P>I've checked that sending from TalkTalk to Yahoo Mail is working and specifically that the email recovery link is reaching the Yahoo mailbox that I have set up.</P>
<P>&nbsp;</P>
<P>So, one final bit for you to check is that the Yahoo Mail account is not filtering or blocking TalkTalk.</P>
<P>&nbsp;</P>
<P>In Yahoo Mail:</P>
<UL>
<LI>Select the Settings icon (cog wheel) usually top right hand side of the screen</LI>
<LI>Select the triple dot icon More Settings</LI>
<LI>In the left panel inspect 'Security and privacy' for blocked addresses<BR />make sure that talktalk.co.uk is not listed</LI>
<LI>And inspect 'Filters' for filtering of any talktalk mail<BR />delete any suspect filters</LI>
</UL>
<P>Having done that you'll have done everything possible that I can think of to troubleshoot the issue.</P>
<P>&nbsp;</P>
<P>I'll make sure that TalkTalk are alerted and you'll get a response here tomorrow, subject to workload, and the best thing then would be to set up new Reset details with a different email address and a mobile number so you have full recovery options going for you.</P>Thu, 30 Jan 2020 17:51:40 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449107#M125796Gondola2020-01-30T17:51:40ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449111#M125797
<P>Thank you for the advice. I have checked and no issues with locking or filters. I’ll await a further response but this has been going on for 3 days now.</P>Thu, 30 Jan 2020 18:03:58 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449111#M125797CathyB702020-01-30T18:03:58ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449264#M125810
<P>Hi CathyB70, when you check your spam folder are you doing that by logging into webmail? If not please try that for me. It sounds daft, but trust me it will be different to what shows in a mail client.&nbsp;</P>
<P>&nbsp;</P>
<P>Ady</P>Fri, 31 Jan 2020 11:30:19 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449264#M125810OCE_Ady2020-01-31T11:30:19ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449577#M125848
<P>I am looking for an email sent to my yahoo address, not tiscali. I am logged onto webmail.</P><P>&nbsp;</P><P>&nbsp;</P>Sat, 01 Feb 2020 17:29:31 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449577#M125848CathyB702020-02-01T17:29:31ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449586#M125849
<P>Is there a way to change the recovery email address?</P>Sat, 01 Feb 2020 18:49:33 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449586#M125849CathyB702020-02-01T18:49:33ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449597#M125850
<P>Hello, is there anybody out there?</P>Sat, 01 Feb 2020 21:07:13 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449597#M125850CathyB702020-02-01T21:07:13ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449599#M125851
<P>Hi Cathy</P>
<P>&nbsp;</P>
<P>Reset details are set up by the customer from within the mailbox Settings.</P>
<P>&nbsp;</P>
<P>If you cannot sign in to your lineone mailbox then the TalkTalk team will need to set up new Reset details for you. It looks like you have already followed the guidance I gave in post 2 in this thread as your profile is 80% complete.</P>
<P>&nbsp;</P>
<P>The TalkTalk OCE Team will be back here giving us support from Monday onwards.</P>Sat, 01 Feb 2020 21:17:06 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449599#M125851Gondola2020-02-01T21:17:06ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449764#M125870
<P>Hi&nbsp;CathyB70, if you can't login to the lineone mailbox please let us know.&nbsp;</P>
<P>&nbsp;</P>
<P>Ady</P>Mon, 03 Feb 2020 07:05:07 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449764#M125870OCE_Ady2020-02-03T07:05:07ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449969#M125892
<P>I can’t log in to lineone.net. Everything else is fine.</P>Mon, 03 Feb 2020 12:10:29 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2449969#M125892CathyB702020-02-03T12:10:29ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2450158#M125905
<P>Are you able to help on this? &nbsp;It’s been nearly a week now.</P>Mon, 03 Feb 2020 21:10:59 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2450158#M125905CathyB702020-02-03T21:10:59ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2450208#M125914
<P>Hi CathyB70, I've sent you a personal message so that I can obtain the necessary information and get your recovery details reset.&nbsp;</P>
<P>&nbsp;</P>
<P>Ady</P>Tue, 04 Feb 2020 07:52:02 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2450208#M125914OCE_Ady2020-02-04T07:52:02ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2450213#M125915
<P>Hi CathyB70, to confirm you're&nbsp;the account holder can you reply to me via PM (Personal Message) with the following information:&nbsp;</P>
<UL>
<LI>Full Name</LI>
<LI>Home telephone number or account number</LI>
<LI>Are you the account holder</LI>
<LI>1st and 3rd characters of your telephone telephone enquiry&nbsp;password if you have one</LI>
<LI>email address affected</LI>
<LI>alternate email address for password recovery.<BR />
<BR />
<STRONG><EM>NOTE:</EM></STRONG><EM> If you don’t have a telephone password why not add one now check out <A href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunity.talktalk.co.uk%2Ft5%2FArticles%2FSetting-up-your-telephone-password%2Fta-p%2F2205212&amp;data=02%7C01%7Cstephen.fell%40talktalkplc.com%7Ca8c570927041482bf99b08d76805ee28%7Cd481b6128d2a409f97389508185d1a50%7C0%7C0%7C637092246993522038&amp;sdata=x5RGa9kAXTQdsejfapjUR%2FX98YvInvpNhDx3KnIk680%3D&amp;reserved=0" target="_blank">Setting up your telephone password</A> for details</EM><BR />
<BR />
If password is unknown, confirm the below:<BR />
​</LI>
<LI>Your registered email address:</LI>
<LI>Your registered mobile phone number: &nbsp;</LI>
</UL>
<P><STRONG>Note:&nbsp;Please do not post personal information directly in the Forums.</STRONG></P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>
<P>Ady</P>
<P>&nbsp;</P>Tue, 04 Feb 2020 08:01:08 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2450213#M125915OCE_Ady2020-02-04T08:01:08ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2452286#M126086
<P>Precious little assistance given on this. We have been customers since TalkTalk took over tiscali but, if this is what they call customer service, we are off! I have used this email address for years and if I have to set up a new one it is going to be a real pain.</P>Mon, 10 Feb 2020 10:50:12 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2452286#M126086CathyB702020-02-10T10:50:12ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2452401#M126094
<P>Hi CathyB70, I've replied to your personal message.&nbsp;</P>
<P>&nbsp;</P>
<P>"Hi CathyB70, I'm sorry about the delays you experienced before you came to us on the community. I've done everything I can to get this sorted as quickly as possible for you. If I thought it would speed things up I'd suggest raising a complaint, but you're only a day or two away from having everything sorted and it will take longer than that for the complaint to be picked up and worked for you."</P>
<P>&nbsp;</P>
<P>Ady</P>
<P>&nbsp;</P>
<P>&nbsp;</P>Mon, 10 Feb 2020 14:43:14 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2452401#M126094OCE_Ady2020-02-10T14:43:14ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2453456#M126157
<P>Yet again I am left waiting, having been told on Monday that someone will call me between 5pm and 8 pm. &nbsp;Tomorrow I will call to complain.</P>Thu, 13 Feb 2020 20:39:27 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2453456#M126157CathyB702020-02-13T20:39:27ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2453500#M126162
<P>I'm really sorry that this is taking so long to sort out. I've sent yet another chaser to have this sorted for you and am hoping it will be done today.&nbsp;</P>
<P>&nbsp;</P>
<P>Ady</P>Fri, 14 Feb 2020 08:00:10 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2453500#M126162OCE_Ady2020-02-14T08:00:10ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2455629#M126339
<P>I am still waiting. I rang again yesterday at 10 a.m. and was told I would get a call back today at the same time, but no call! I was also advised that I had been rung on 15 February Andrade told the adviser that it was all sorted. I have checked my phone log and found this in the “missed calls” log so someone lied. I am now putting in a complaint.</P>Fri, 21 Feb 2020 11:58:29 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2455629#M126339CathyB702020-02-21T11:58:29ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2455630#M126340
<P>Andrade should have been ‘and was’!</P>Fri, 21 Feb 2020 11:59:48 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2455630#M126340CathyB702020-02-21T11:59:48ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2455640#M126341
<P>Hi Cathy</P>
<P>&nbsp;</P>
<P>I've alerted the TalkTalk team for you.</P>
<P>&nbsp;</P>
<P>Password Reset details should have been set up for the lineone email address so that an alternate email and or mobile number can receive a password reset. Please do try the <A title="Click here to reset your password." href="https://myaccount.talktalk.co.uk/forgotdetails/index/webmailindex" target="_blank" rel="noopener">Forgotten your Password</A> option.</P>
<P>&nbsp;</P>
<P>You should recognise your alternate email and mobile from the hints. Make sure you have access to both, then please reset the password and preferably use the mobile reset code option first as you'll get that by text message.</P>
<P>&nbsp;</P>
<P>Let us know how you get on.</P>Fri, 21 Feb 2020 12:16:01 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2455640#M126341Gondola2020-02-21T12:16:01ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2455641#M126342
<P>I'm very sorry that the process has failed you. I've raised your concerns to those who manage the fault ticket process for you. Please keep us informed of your progress with the complaint.&nbsp;</P>
<P>&nbsp;</P>
<P>Ady</P>Fri, 21 Feb 2020 12:19:12 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2455641#M126342OCE_Ady2020-02-21T12:19:12ZRe: lineone.nethttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2455654#M126343
<P>Hi, I've just taken another look at your recovery details and they've been added. You now have an alternate email and the mobile number you requested as a means of password recovery. Just click on&nbsp;<A href="https://myaccount.talktalk.co.uk/forgotdetails/index/webmailindex" target="_blank">Password Recovery tool</A>&nbsp;and you will receive the code to your chosen option.</P>
<P>&nbsp;</P>
<P>Ady</P>Fri, 21 Feb 2020 12:40:01 GMThttps://community.talktalk.co.uk/t5/Email-Webmail/lineone-net/m-p/2455654#M126343OCE_Ady2020-02-21T12:40:01Z