The website was very easy to use. Items valid for free shipping are clearly marked, And most of the website is valid anyways. Confirmation of order was sent quickly. Order was packed and shipped quickly. Everything came exactly as I had requested. The glass bottles are high quality and none of the child proof caps had issues. Easy to tell that they were packed with care to ensure no breakage during transit. The flavours were vacuum sealed to avoid any possible leakage. As an added bonus, they threw in a sample of a flavour which I otherwise would not have considered trying but I can't wait for it to finish steeping. Absolutely great experience, will be ordering again.