Customer training feedback

Lisa - Quayles Estate Agents

"Fantastic - having taken over a department with lots of inherited problems I now feel
confident to move forward - He was very patient and answered my queries in a way I was able to understand.
Brilliant, confident my staff get a good over view when joining. Good value for money as so much is crammed in!!!!"

Adam - Paull & Rose Estate Agents

"Very useful, really interesting to find out more about the system. thank you."

Scott - D.J Alexander

"I had a couple of hours before the training session to
familiarize myself with the platform, which I advised him about. He tailored his training based on that fact and he went through the points that I would need on a day to day basis along with some of the other sections that would be beneficial for me to be aware of."

Nicola - Fixed Price

"Our training session for very helpful. ben answered all our questions and covered a wide range of topics."

Ian - Home Hopper Lettings

"The session was very clear and information passed from the trainer was also of good quality"

Help desk telephone support

Unlimited phone support is provided by Thesaurus Technology between the hours:

Monday to Friday: 9.00am and 5.30pm

Saturdays: 10.00am - 4.00pm

Call 0845 83 82 666 and a member of the support team will be willing to help you.

What types of training and support are available?

Online TrainingIf you have employed new staff or just want a refresher
of all the features then online training can be
given. To book a session click here.

Who is the training open to?

Thesaurus Technology provides training and support to ALL it's customers
new and old. Free demonstrations are also available to agents who are
evaluating Universal.

Online training

Thesaurus Technology provide online training to new, existing and
potential customers. A training session usually lasts for 1-2 hours
and can involve a detailed look or just an overview of the software.
The training is done over the internet whilst the customer is on the
phone. A facility is set up so the customer can simply connect to a
computer in Thesaurus Technology's offices so both parties see the
same screen.

This allows for the customer to see what can be done and see how
easy it is. It allows for better communication as both parties can see
the same screen and any points can be clarified or
discussed there and
then over the phone.

Email support

Skype

Most training is done over the telephone but 'Skype Voice
Call' is available if preferred.

About Thesaurus Technology

Thesaurus Technology produces cost effective, high quality software
for estate and letting agents. We provide both desktop and Internet
based solutions that are suitable for all sizes of organisation.
All our software is written in Microsoft's latest technology, future
proofing your investment and ensuring compatibility.