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on Wednesday, December 9th, 2009 at 6:12 am and is filed under News.
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I’m disappointed that the entire library system is closed today. There hasn’t been severe weather in the Grand Rapids area today at all and the roads are fine. This has been a “nonevent” so far. I can see if we get a blizzard tomorrow. Will the art event that was to take place at the Caledonia branch be rescheduled?

As the KDL Library Director, I make a decision to close the library when, in my judgment, and after reviewing available data, severe weather conditions threaten to jeopardize the safety of our customers and staff. I know that unscheduled closings may inconvenience our users and this decision is not taken lightly. When the decision is made, a closing message goes out to the media and a notification is put on our website and phone message system. We also extend every effort to ensure our customers aren’t penalized with extra fines for the days we are closed. We certainly appreciate the feedback, as it lets us know we are an important part of the communities we serve and we plan to continue doing so to the best of our abilities.

To the attention of the Cascade Library: Hello Diane,
Not sure if you’re open today or not.
Whereas, on Wednesday, Dec 9th I arrived at about 4:35pm to turn in items and pick up my holds; but to my dismay the library was closed! No sign was posted and I did not see or hear about the closing through any media sources.
Therefore, checking to see if the library is open or not today and if so till when?
Also, wondered if I could have my holds placed in one of the “outside pick-up boxes” ??
Diane, could you refresh me on the procedure of retrieving them ?
Thanks so much!
Praying for you and your awesome staff to have a healthy holiday season!
Respectfully,
Ms Laurie Pettengill
616 635-2355http://TimelyTutoring.com
Email: tutorlp@gmail.com

I’d like to suggest when you have an unplanned closing, post a sign out by the street, and/or put BIG signs on the doors. Those 8×11 copy papers on the doors are not even noticable, much less readable, when pulling in. I stopped at the library shortly after noon, and so many people were parking, and walking to the entrance, only to find out the building was closed.