Excellent staff, from the salesman, sales manager, finance, and the people that greet you at the door. Tom Boyer (sales manager) and Greg Davis were both instrumental in helping me secure the best price point for my 2019 Jeep Wrangler Sahara purchase. They also provided me with consistent updating on the build and shipping of the new vehicle. John Cauble and Scott Spainhour were excellent in obtaining financing for me at my preferred source and they matched warranty quotes on my extended warranty. The entire team worked in harmony together to assist one another as I progressed through this process. Everyone was energetic and professional the entire time. What a great team Hendrick has ! Thank you !!! I have to note this about FCA...I am very impressed with the engineering, the assemble, fir and function of my new Jeep....it's truly an exceptional vehicle....the people at the factory KNOW how to put love and care in their build quality !!!

I had brought my used Jeep about 2 weeks prior. I later found out something was leaking in my passenger floor. I called and they told me to come right in... not only did they fix my issue (sills were leaking) but they put me in a rental, kept in touch, and were extremely helpful throughout the entire process. That???s just the service team. I also had some amazing people who helped with my car buying experience. They were all very patient with me and answered the many questions I asked over and over

Traverse
Mr. Frank Benitez was our sales associate and we told him that we did not want to do the back and forth sales dance that usually occurs at other dealerships. Mr. Benitez went to the sales manager only once and the deal was done. This was one of the fastest sales experiences for a new SUV. The finance department was fast, and explained everything well. I highly recommend Parks Chevrolet and Mr. Benitez when looking for a new vehicle.

From the moment we walked onto the lot we were treated with the best customer service that continued throughout our visit and buying process. Jace greeted us with a smile and actually listened to our needs and concerns. I wish every buying experience could be exactly like this. Make sure you ask for Jace the next time you need a professional with First Class service. Love our new car !

My sales person Kisha Cone is truly the best at what she does !!! She goes above and beyond to make sure that your satisfied . I really appreciate the professionalism she displays. Yall ask for Kisha when you get to the PLANET you want be disappointed .....Thanks again KISHA , MUCH lOVE from Elisa Horton

I would definitely recommend going to Audi Northlake. The salesperson, Conner McCloud was very helpful. He did not use a pressure sales technique in helping me to find my dream car. I spoke to him prior to arriving. He did his homework to have the cars I mentioned being interested in, ready to look at and drive. He explained the features of the car and demonstrated several of them as I test drove the vehicle. I found him very knowledgeable about the car and features. He stayed after-hours to help me in finding my car, financing information and explaining the car buying process at Audi Northlake.

This was my first time at Keffer Jeep. Willie Hailey worked with me. Willie made the process easy. Everyone was so nice and professional. AWESOME experience. I would highly recommend Willie Hailey and the dealership that he represents.

When coming to order our Jeep Wrangler Rubicon, Frank was on top of it! Frank listen to our needs and made sure we got what we wanted. When coming to product knowledge he educated us on difference options to make sure we got what we wanted and more. As our jeep was being built, he called and text us the process so we knew what stages it was at. It was worth the 4 hour drive to do business with them! Thank you all for your hospitality and making sure we where satisfied with our new vehicle!!-- the "Hortons"

Brandon was extremely helpful and knowledgeable! He was not at all pushy. He listened to what I desired in a new vehicle and made sure I had options within my price range! I highly recommend Brandon! Mike in finance was patient and honest. Thanks for making this process as seamless as possible. I love my new jeep!

I went to Lake Norman CDJR because I saw a car I wanted. It had all the features and everything I wanted. Therefore, I made a special trip up to the dealership. My sales person, was not pushy, and even understood that I was a bit weary and needed to sleep on it, to make a decision.
The next day, I text him, and said, I will take it! He was able to get the paperwork rolling, and by the time I arrived, he had the car waiting, and all I had to do was sign the papers!
My only issue, that really kind of bothered me after the sale, was the finance portion. As I was signing the paperwork, the Finance person told me, I had to get their "warranty" that would bump my monthly car note up by almost $80 dollars. He stated "I had to get this warranty in order to financed." Now, I happened to notice that on the bottom of the paper to sign, it said "This warranty does not need to be purchased in order to receive financing." It wasn't until I said "It is okay, I don't need the vehicle." that the gentleman tore up the paperwork, and just started printing out the other paperwork with the original terms, and he was silent at that point.
I get needing to make a sale, but that was very uncomfortable for me, I kind of lost trust in the dealership from that point. I am glad I was able to come from that with my vehicle, but I don't think I will return, even for service, as that wasn't a pleasant experience at all.

Maggie was a great sales lady made me and my mother feel right at home. No matter how many vehicles we wanted to see she jumped right to it. I think we spent half a day there but with the customer service she provided it diden???t seem so long.

This was by far the best experience I have ever had when purchasing a vehicle. Shon was terrific. He took his time with us but did not hover over us while we shopped. In fact, he didn't even accompany us on the test drives, allowing my wife and I to really get a feel for the vehicle. The show room even had a game room, which kept our 9 y.o. entertained while we did the paperwork. That was a blessing in itself! I will say, however, that the detail department did not do a very good job cleaning up the car before we took possession, but in the grand scheme of things, we can overlook that. Thanks to everyone at Metro Honda for a great experience!

I went there to get a used Jeep Sahara but after working with Darious and Isiah we left with a brand new 2018 Jeep Wrangler with all the perks my husband was looking. Dariouswas o very new , I believe his first couple of days in the job was amazing . He was very nice and knowledgeable and the things he was unsure of he made sure to find us the right answers . Isiah who assisted Darious was as great !! He helped to work with finances to make the deal happen . It was a great experience. The General Manager my apologies for not remembering his name was very helpful and even got me some ibuprofen when my back pain flared up . Every one was helpful . I highly recommend this dealership.

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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