Our leadership and management course schedule include timely and timeless business principles for individuals, groups, departments and organisations. For programmes not listed contact us to speak to a consultant.

Our leadership and management training courses include a number of programmes specifically designed for professionals in administrative and support functions. All training courses are interactive and presented both as in house training programmes or as open courses presented monthly, nationwide at our UK training centres.

Our Management training courses include a number of business writing skills and grammar programmes designed to offer best practice in the areas of email, memo writing, letter writing, copywriting, article and proposal writing for professionals. In business, your ideas will only be as good as your ability to express them.

We offer a number of dynamic management training courses and programmes that include communication and interpersonal skills. These management courses include one and two day programmes that are delivered both nationally, as open courses or in-house at your business location.

An organisations reputation is often based on how they manage their customer and client services relationships. Good service is what keeps customers coming back. Our customer service management development courses are designed to create and strengthen new and existing relationships and develop your people inside customer service departments.

Handling the numbers in any business is second only to getting business in the first place. Our finance and accounting management training courses use principles and best practice to enable new and seasoned employees to cut through the theory and understand the core distinctions that control and improve all functions in this essential area.

Our Management training courses include a number of programmes that specifically deal with team building and leadership development. These include management training programmes that cater for newly appointed leaders and teams right through to senior management teams and executive leadership development.

Designed specifically for sales account management and sales leadership, our sales and account management training courses are presented throughout the UK at one of our 26 training centres. We can also present these programmes to in-house groups, departments and sales forces. We will work with your existing strategy to maximise your ROI.

Our human recourse development training courses are designed to specifically address the issues that are important to any HR, training or personnel function. From managing the day to day issues, through to dealing with compliance, training and law, and managing difficult employees or personnel situations.

We offer a number of presentation, facilitation and public speaking management training courses for beginners new to presenting. These include courses for individuals and teams that wish to improve and enhance their abilities, through to one on one solutions for senior or executive level managers.

Great leadership is essential to any organisation that wants to impact their customers. Our leadership development and influence courses are designed to identify the core principles that make good leaders into great leaders. All of our leadership and management training courses offer fresh perspectives to this essential role.

Either for groups, departments or individuals, our personal development training courses include a range of programmes that specifically look at skills that are essential to the individual and that allow them to function more effectively in a collective situation or group.

Our management and supervisory training courses are designed to allow individuals and teams to succeed in their roles and effectively deal with the changing demands of people management. Trying to get the best performance from each employee can be one of the toughest challenges to tackle. When done with effective training the results are measurable and significant.

Our training courses for social media include programmes specifically designed for Facebook®, Twitter™, and LinkedIn®. Understanding the foundational principles for getting effective exposure online can pay dividends on an ongoing basis. Our marketing courses include distinctions and frameworks that will offer any business an edge over their competition.

Our project management and time management courses are designed to develop professionals productivity, project and time management skills. Individuals will learn how to control each day, prioritise tasks, effectively delegate, limit distractions and manage multiple priorities and tasks more efficiently.

With more and more entrepreneurs wanting to control their own businesses and with an increasing number of self-employed people leaving traditional employment, we offer a number of professional courses designed to assist new and experienced business owners to succeed and grow their respective enterprises.

Benson & Company is a leading management and leadership consulting firm committed to delivering timely and timeless business principles to some of the world's leading institutions. We only choose world class training and development advisors and consultants who have been leaders in their respective industries. Our professional consultants all have a deep understanding of the issues that your company, industry or sector is facing.

Research from the CIPD in 2004 backed up by the University of Stamford in 2011 outlined that training alone improves productivity by only 22%. However, when coaching follows training, productivity increases to up to 88%. Our own experience shows that 90% of knowledge and skills learnt on a 1-day workshop are forgotten or left unused.

Our leadership and management course schedule include timely and timeless business principles for individuals, groups, departments and organisations. For programmes not listed contact us to speak to a consultant.

Our unparalleled consulting projects, developmental training experience and comprehensive expertise across all industries and business functions is uniquely unmatched. We collaborate with our clients to help them become high-performance businesses and organisations.

There are few industries where there are quite so many varied customers to consider. Consumers, travel and tourism partners, not to mention stakeholders, government and investors; airlines and transportation industries need to ensure they run a tight ship to make the most of opportunities in the current economic climate.

In agriculture and farming modernisation often requires understanding new and emerging technology, how it can benefit the business and connect you to the wider industry. Whatever the sector - dairy, livestock, arable or poultry – there is a need for greater efficiency, cost cutting and the most effective use of time and resources.

The financial services sector is fast-paced, demanding and more streamlined than ever. This is coupled with tighter budgets, a greater focus on outlay and resources as well as customer service. There is a greater scrutiny on the financial services industry. Its shortcomings have been laid bare and to recoup any losses and restore confidence it must imbue younger members of the team with the knowledge and experience of those older.

No other industry is at the forefront of the digital revolution in the same way as Media & Marketing. The way individuals and companies work, how they gather information and then present it to a mass audience has changed. The consumer itself has shifted; news, brands and interaction – all are changing and require a new perspective as we enter into a new third age.

Telecommunications firms operate in new markets. Launching new products and services, entreating new customers, while still serving existing ones, this is a sector with the potential for significant growth. This means that the use of resources is all important. There is a constant need to ensure performance is as high and perfected as it can be that costs are kept at a steady level and that profit and resources are used effectively.

Technology is an industry driven by innovation. A major growth sector in the UK economy, technology companies frequently start small but grow rapidly as their idea gains traction. They hire staff for their skills and experience. On the one hand this approach offers true flexibility in business. On the other it can potentially be a threat. Whether in the software sector, creative and design, producing hardware or a service to business technology is part of a supply chain.

The Oil & Gas industry operates across national and international borders, working with governments as well as companies across the globe. The sector includes those who operate oil fields as well as the petrochemicals industry. Investors, too, are a vital market. It is a sector that works with a global approach. Wherever it works and operates it requires a national understanding. Day to day as well as strategic roles include surveying, drilling and managing offshore sites alongside the sectors role as energy supplier.

To improve teaching, education needs to embrace technology to maximise its effectiveness, the ability of students to achieve as well as to make the most of innovation. Education doesn't want to become a business but it can embrace strategic and developmental behaviours that help make business more efficient and successful.

Healthcare, crossing pharmaceutical, public and private practice is in the midst of a period of change. The marketplace itself is shifting. There's a demand for greater efficiency; a call for a high standard of care to be delivered while at the same time a reduction in budget. This need for greater productiveness and resourcefulness is required from every member of the team, from top to bottom in the sector. There is a need for continuous innovation to match the need for value for money.

Many firms in the Pharmaceuticals industry are looking for staff with the right skills. The reason for this is a fairly long term strategy of reducing in-house teams, relying on external companies to lead on research and development. That period of downsizing has come to an end and teams are seeking for growth, but how to source the right skills?

The Social and Public Sector covers a variety of different industries and activities. It includes not-forprofit, charities as well as government and education. A core part of the economy with a close relationship often the policies of the social & public sector underpin the day to day lives of the majority of the population.

Multichannel environments, the connected consumer; the retail environment is changing rapidly. A combination of economic ups and downs, in a technologically savvy shopper, the rise of internet shopping and a blurring between a physical retail landscape and the virtual one is creating challenges for bricks and mortar retail. For those with an online presence there are opportunities for growth and expansion.

Working in Industrial Goods and Services means being part of a global marketplace. The term covers a range of sectors from Advanced Manufacturing to Aerospace and Defence, Construction and Sciences. What becomes important with such a diverse portfolio? There needs to be uniformity across continents. Clients, wherever they are based along with supply chains need the same level of service no matter where they are.

Construction and Building face a challenge. Embracing new approaches will affect the root and branch of the industry from design to build, from how a site and a project is run to how buildings are operated and maintained once they are populated. Yet this is also an opportunity, to seize and develop a new way of working and to be at the forefront of a new generation of Construction. This would be beneficial both to each individual company as well as the wider economy.

Utilities companies face unique challenges in today's market. As well as increasing global competition along supply chains and logistics issues there is a growing demand for sustainable and decarbonised energy solutions. Prices are unpredictable and communicating these issues can be as volatile as the marketplace.

With 26 training and development centres nationwide, we offer the option to present our leadership and management training programmes both on-site or at one of our training centres located throughout the UK. In addition we hold our full schedule of open courses at these locations.

Our leadership and management training programmes are designed to serve professionals at every level. As a leading learning and development firm focused on serving and shaping some of the world's leading organisations, we offer a number of resources to enhance the learning experience to ensure that new knowledge and skills are acted upon.

Our Full Access programmes are based on proven real-world principles that really work. And they are taught by a team of over 270 professional course leaders that understand the challenges you and your team or department face each day. Full Access is the most valuable solution in meeting your human resource needs. Call 0800 088 7569 to learn more.

No matter what your responsibility, you must communicate. Whether verbal or non-verbal, intentional or unintentional, active or passive, communication occupies up to 75% of your day. In this seminar will give you the proven principles and techniques for enhanced interpersonal communication.

What You’ll Learn:

How do you deal with ‘hard to talk to’ people?

How to turn unwanted conflict into positive dialogue

How do you maximise the 93% non-verbal communication

Use the practical ‘paraphrasing’ method to ensure the message is understood

8 steps to ensure speakers feel listened to

Use persuasive communication skills to convince others of your message

Best uses of humor

Understand negative, neutral and positive talking styles

Oops! Did I really say that out loud?

How do you communicate ‘bad news’ tactfully and in a professional tone?

How do you hammer out agreements where everyone wins?

Identify and eliminate repetitive language

When do you use ‘open and closed’ questions?

Key listening principles to ensure you really understand

Learn the feedback loop between you and your team

How to react to mistakes… without belittling or insulting

Know when to agree, disagree and remain neutral in any meeting

Rapport – A meeting of minds and understanding

And Much, Much More…

No matter what your responsibility, you must communicate. Whether verbal or non-verbal, intentional or unintentional, active or passive, communication occupies up to 75% of your day. In this seminar will give you the proven principles and techniques for enhanced interpersonal communication.

Who Will Benefit:

No matter what your responsibility, you must communicate. Whether verbal or non-verbal, intentional or unintentional, active or passive, communication occupies up to 75% of your day. In this seminar will give you the proven principles and techniques for enhanced interpersonal communication.

What You’ll Learn: Proven steps to unlock your creativity The environmental factors that lead to innovation The top characteristics of innovative professionals 5 Crucial elements of the creative process…

What You’ll Learn: Learn to speak with confidence in public Develop self-awareness with your non-verbal’s Sharpen your written skills so that they are acted upon Develop stronger professional relationships…

We develop cutting edge leadership, management and development training courses and programs that address the real needs of individuals, inside their organisations. Our consulting expertise has allowed us to work closely with some of the world's leading companies to create and deliver the essential advantage they need to survive and thrive in a radically changing world. We also understand the core principles that develop people and companies. We'd like to share them with you and your organisation. Find out more click here.