The Transformation.ai Customer Journey Mapping application makes it easy to do the following:

Plan and execute SurveyMonkey surveys in the context of customer journey maps and touchpoints

See the results of those surveys within those same contexts

Iterate accordingly through changes in the different channels that make up customer journey experiences

The entire User Experience of creating customer journey maps and surveys within touchpoints on those maps is seamless, with integration and direct connection between Transformation.ai and your SurveyMonkey account within the context of each step.

Key benefits of this integrated application are:

Makes it easy to visualize and ideate where new surveys can be created along customer journeys to enhance knowledge and insight

Saves time and effort by connecting survey creation to your customer journey touchpoint contexts, making it seamless to adding many useful surveys through your SurveyMonkey account