Cons

"My keyless entry, with a card, to the room didn't work the 1st time."

(in 6 reviews)

Traveller rating

Excellent

Good

Okay

Mediocre

Poor

50

22

3

4

1

Time of year

Mar-May

Jun-Aug

Sep-Nov

Dec-Feb

Traveller type

Families

Couples

Solo

Friends

Show reviews that mention

+

bathroom sink vanity

in 9 reviews

centrally located

in 8 reviews

cigarette smoke in the halls

in 12 reviews

clean and the bed

in 28 reviews

complimentary breakfast

in 46 reviews

desk staff

in 13 reviews

entry card

in 6 reviews

good variety of food

in 8 reviews

great location

in 20 reviews

handicap room

in 12 reviews

replacing all towels

in 7 reviews

room was clean

in 10 reviews

spacious rooms

in 4 reviews

staff was not helpful

in 55 reviews

strong odor

in 8 reviews

tooth brushing

in 3 reviews

vanity cabinet

in 3 reviews

Good

Sep 2019

7,9

it was great to have a bedroom separate from the living area.. a full size fridge and kitchen was also great....

the bathroom had pubic hair by the tub on the floor, the door would not close properly unless you forced it to... making for an unsecure room if you were not careful.... it is going through renovations at the moment so parking was hard.

Okay

Sep 2019

5,0

We had a big on the wall in the bathroom the first day and then 2 worms on the floor

Okay

Aug 2019

5,4

The evening dinner was great & TVs staff was very friendly.

Chairs in the room was nasty & torn, bed had long hair all over it. A dog was swimming in the pool, therefore my grandchildren couldn’t go swimming.

Excellent

Aug 2019

10,0

Located close to shopping, restaurants and just 1/2 hour from the airport.

Use of styrofoam plates and cups.

Excellent

Jul 2019

10,0

Everything appeared to be newly renovated

Okay

Jul 2019

4,6

The staff person as I checked out was friendly and interested in me

I felt like I was an unexpected guest. There was no hand soap in my bathroom.dishes were still in the dishwasher. I had to put away myself. There was only one teaspoon and one fork provided. The alarm clock was not set to the right time. After setting it it lost time and was clearly not working. There was no light service housekeeping done for my first two days until I requested it. When my b d was made the top covers looked good but the sheet had not been straightened and was left all rumpled. In other hotels the in room coffee is replaced once used. Not here. I wake before the breakfast bar is open and like to make coffee inmyroom When housekeeping did show up the kitchen trash was not removed. The hall was not vacuumed the entire five days Iwas there. The same bits of trash and threads were on the carpet my entire stay.

Poor

Jun 2019

2,0

The hotel seemed fairly new. It looked beautiful to the untrained eye. We loved the outdoor pool, & gazebo area. We also enjoyed the light evening meal & cookies! The rooms were nice, & the beds were very comfortable! I especially loved the pillows!!

We booked the 2 bedroom suite 2 months in advance, but they gave them all away, so we ended up in 2 separate rooms. Then there were cleanliness issues in our rooms that should have not been there. Then the fire alarms went off at 12:30 am.

Good

Jun 2019

6,7

Its close to areas that I needed to be by

The couch needs to be replaced (not comfortable). I think it's broken plus the brown chairs need to be steamed cleaned

Excellent

May 2019

9,2

Staff was fantastic, overall the room was nice and clean.

Hallway smelled like smoke. I am not sure if there were smoking rooms on my floor. Nexttime i will request nonsmoking floor.

Good

Apr 2019

7,5

It was clean and front desk staff was friendly and accommodating.

Hallways were dirty and smelled really bad (trash).

Excellent

Feb 2019

8,8

The hotel and room was clean Staff was friendly Everything in the room worked properly

There were cleaners in the hall at 7:30 pm - kind of noisy The complimentary small dinner was not very good. Undercooked hamburgers and hard buns on the hot dogs Breakfast wasnt much better. Dont expect very good food at this location but it is free!

Excellent

Jan 2019

9,2

Customer service was great. Building was clean and quiet.

Need to update tv. Most tv now have Netflix. There were n o meat for breakfast.

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About

Overview

Staybridge Suites Durham/Chapel Hill, the area's ideal all-suites extended stay hotel. Conveniently located off I-40 and five miles from both UNC Chapel Hill University and Medical Center as well as Duke University/Medical Center. RTP (Research Triangle Park) is just ten minutes down I-40, and premiere shopping at Streets of Southpoint is just five miles from hotel. Guarantee the success of your next meeting in our 516 square foot Conference Room, or 184 square foot Boardroom. Take care of business in our 24-hour Business Center with two computer workstations and copying/faxing services. Our spacious Fitness facility and swimming pool will allow you to relax during your stay and work off the stress after a busy day. Each of our delightfully appointed suites will have you feeling like you are vacation, even if you’re not. Each has a fully equipped kitchen with all the tools you’ll need to whip up and serve your favorite meals. Enjoy thoughtful amenities such as cable TV, free high-speed Internet access, and voicemail-enabled phones. Staybridge Suites is moments from all the unique, interesting attractions of the Chapel Hill/Durham area. We are convenient to the Morehead Planetarium, Durham Performing Arts Center (DPAC), Ackland Art Museum, Carolina Performing Arts, Wallace Wade Stadium, Durham Bulls Athletic Park (DBAP) and the Dean Smith Center. Staybridge Suites Durham/Chapel Hill.the perfect setting to "Get Comfortable"!

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