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The F02 error code on a Whirlpool washer indicates that the control detects a long drain time. This can be caused by excessive suds in the tub, a restriction or clog in the drain system or by a number of other component failures.
If the Whirlpool washer did not drain, check for excessive suds in the tub. After the suds dissipate, you can normally run a rinse/drain and spin cycle. Causes for excessive suds include not using HE (High Efficiency) detergent or using too much detergent (even if it is HE type).
If the washer will not drain and you do not detect excessive suds, you could have a clog in the drain system. Check the drain hose and the washer drain. You may need to manually unlock the washer door and then pull the large item filter on the pump to check for a clog. To manually unlock the washer door, Always saftey
unplug the washer ,to disconnect electrical power and remove the bottom front service panel as shown in the top of the image below. Carefully reach up along the inside of the front panel and pull down on the tab that is under the door lock mechanism until it clicks. This will unlock the washer door. Open the door and manually drain the water out of the washer with a wet/dry shop vacuum. Once the washer is drained, arrange some towels to catch residual water that will drain out and remove the large item filter as shown in the image below. Check for a clog or restriction that could be preventing the washer from draining properly.
If you find no clog or restriction in the drain system, you may have a bad drain pump that needs to be replaced. A problem with the electronic control board could also prevent the washer from draining.
If the washer is draining properly but you are getting this code, you likely have a problem with the water level pressure switch or the control board.

Did everything look at everything that has to do with slow water draining. ReplyWas ... My washer washes fine, but it won't drain the water out or spin on any cycle. The guy who .... My Kenmore 417 washer will not completely empty and spin.

iFixitMar 16, 2014 - Belt, Water Pump If the washer won't drain the pump belt might havebroken or might have worn ... It will fill with water but won't spin or drain on its own. ... Keep in mind that any water in the washer will pour out of the hoses when removed. ... I would have had to take apart entire washer to fix clogged pump.

fault code indicates a problem with the washer's drain system, and you must troubleshoot the problem to determine how to fix the washer and clear the code.

F/02 error code potential causes
Check the drain hose and make sure it is not plugged or kinked
Check the electrical connections at the pump and make sure the pump is running.
Check the drain pump filter for foreign objects
If the above does not correct the problem replace the pump

The F02 error code on a washer indicates that the control detects a long drain time. This can be caused by excessive suds in the tub, a restriction or clog in the drain system or by a number of other component failures.

If the washer did not drain, check for excessive suds in the tub. After the suds dissipate, you can normally run a rinse/drain and spin cycle. Causes for excessive suds include not using HE (High Efficiency) detergent or using too much detergent (even if it is HE type).

If the washer will not drain and you do not detect excessive suds, you could have a clog in the drain system. Check the drain hose and the washer drain. You may need to manually unlock the washer door and then pull the large item filter on the pump to check for a clog. To manually unlock the washer door,

unplug the washer

to disconnect electrical power and remove the bottom front service panel as shown in the top of the image below. Carefully reach up along the inside of the front panel and pull down on the tab that is under the door lock mechanism until it clicks. This will unlock the washer door. Open the door and manually drain the water out of the washer with a wet/dry shop vacuum. Once the washer is drained, arrange some towels to catch residual water that will drain out and remove the large item filter as shown in the image below. Check for a clog or restriction that could be preventing the washer from draining properly.

If you find no clog or restriction in the drain system, you may have a bad drain pump that needs to be replaced. A problem with the electronic control board could also prevent the washer from draining.

If the washer is draining properly but you are getting this code, you likely have a problem with the water level pressure switch or the control board.

If you need more help, resubmit your question with additional details and the full model number of your HE3 washer.

The F02 error code on a Kenmore HE3 washer indicates that the control detects a long drain time. This can be caused by excessive suds in the tub, a restriction or clog in the drain system or by a number of other component failures. If the washer did not drain, check for excessive suds in the tub. After the suds dissipate, you can normally run a rinse/drain and spin cycle. Causes for excessive suds include not using HE (High Efficiency) detergent or using too much detergent (even if it is HE type). If the washer will not drain and you do not detect excessive suds, you could have a clog in the drain system. Check the drain hose and the washer drain. You may need to manually unlock the washer door and then pull the large item filter on the pump to check for a clog. To manually unlock the washer door, unplug the washer to disconnect electrical power and remove the bottom front service panel as shown in the top of the image below. Carefully reach up along the inside of the front panel and pull down on the tab that is under the door lock mechanism until it clicks. This will unlock the washer door. Open the door and manually drain the water out of the washer with a wet/dry shop vacuum. Once the washer is drained, arrange some towels to catch residual water that will drain out and remove the large item filter. Check for a clog or restriction that could be preventing the washer from draining properly. If you find no clog or restriction in the drain system, you may have a bad drain pump that needs to be replaced. A problem with the electronic control board could also prevent the washer from draining. If the washer is draining properly but you are getting this code, you likely have a problem with the water level pressure switch or the control board.

the Fl code indicates an overfill condition. If the washer is empty, then you likely have a problem with the water level pressure switch. If the washer is full of water and will not drain, you likely have a problem with the drain pump or the washer drain line.

If the washer is full of water, make sure that the washer drain is clear and working properly. Check the drain hose for kinks or clogs. If you find no problems with these issues, I recommend that you manually drain the washer using a wet/dry shop vacuum. Check the drain pump and connecting hoses for problems. You may need to replace the drain pump of water will drain out of the washer properly but the pump will not work properly. A clog in the check ball assembly at the bottom of the tub can also prevent the washer from draining properly.

Fl code indicates an overfill condition. If the washer is empty, then you likely have a problem with the water level pressure switch. If the washer is full of water and will not drain, you likely have a problem with the drain pump or the washer drain line.

If the washer is full of water, make sure that the washer drain is clear and working properly. Check the drain hose for kinks or clogs. If you find no problems with these issues, I recommend that you manually drain the washer using a wet/dry shop vacuum. Check the drain pump and connecting hoses for problems. You may need to replace the drain pump of water will drain out of the washer properly but the pump will not work properly. A clog in the check ball assembly at the bottom of the tub can also prevent the washer from draining properly.

You did not mention whether the washer actually pumps the water out of the washer when you are getting the F21 code. If the washer pumps the water out okay, then the pump and drain system are okay.

Excessive suds can prevent the pump from evacuating the water properly and will sometimes result in an F21. When the suds dissipate, the washer will then be able to pump out the water. Look for this type of condition if necessary.

If the drain pump runs but the washer will not drain the water, see if the washer will gravity drain. Pull the drain hose out of the stand pipe or sink and place it in a shallow pan at floor level. If the washer will gravity drain okay but will not drain when the drain pump is running then you will likely need to replace the drain pump.

If the washer will not gravity drain, then you still have a clog somewhere in the drain system. If you have not pulled the hose between the tub and the pump, then you could have a clog in this area.

If the washer does drain normally, then you could have a failed pressure switch, air pressure hose problem, wiring failure or a failed control board.

The F21 error code indicates a long drain. Here are some tips that should help you resolve this problem:

Check your washer drain to make sure that it is draining properly.Check the drain hose for kinks and clogs. Make sure that it is installed properly per the instructions in your owner's manual. An improperly installed drain hose can prevent the washer from draining properly.

Check for excessive suds in the washer tub. Excessive suds can prevent the washer from draining properly and will result in the F21 code. Make sure that you are using the proper amount of HE (High Efficiency) detergent to prevent excessive suds.

Place a shallow pan on the floor beside the washer and then pull the drain hose out and place the end of it in the shallow pan to see if the washer will gravity drain. If it does, then excessive suds or a drain pump problem could be causing this failure. If the water does not drain or drains extremely slowly, you could have a clog in the drain system of the washer.

The Sd or 5d indicates that excessive suds are detected by the washer during the drain or spin phases of the cycle. The washer will stop and fill with 4 liters of water and then wait for 5 minutes to allow the suds to dissipate before continuing.
If the suds cannot be reduced or eliminated so that the washer cycle can continue, it may stop and display the F21 (long drain) fault code. After the suds dissipate, you can normally drain the washer and spin out the clothes using a RINSE/DRAIN & SPIN cycle.
Make sure that you are using HE (High Efficiency) detergent in the appropriate amounts to prevent excessive suds in the washer. This should prevent the washer from going into this routine.

And if you still face the same error then probably there is something(coins, socks, dirt, debris, etc) stuck inside the drain filter of your washer. You'll need to check the drain filter. To access the drain filter. To check the drain pump follow these steps:

Unplug the washer to completely disconnect electrical power.

Remove the bottom front service panel as shown in the first image below.

Also check your drain hose for a kink or clog. Check the washer house drain for a clog or restriction. Test the washer to see if it will drain properly.