Blogs

I wish to share with you all some major areas in testing of call center software which mainly includes Performance & Load Testing of a Call Centre application. Call Centre performance often refers to how quickly call center staff answers a call or the sound quality of the call. It is related to how the software and infrastructure performs, how quickly a telephone call is routed and how much capacity can your call Centre application can handle.

Digital Ideas Matter

Bringing you ideas straight from digital professionals

We know you enjoy reading digital business and technology blogs. Well, that's why you are here. Isn't it? We share this love as well. That's why we created a place where our digital professionals from different technology and business teams could come and discuss ideas to foster business transformation through technology, digital philosophy and user centric design.

Blog Disclaimer

The views and opinions expressed in this weblog represent that of the author and not those of the employer. e-Zest holds no responsibility for the correctness of it.

From Our Blog

Subscribe to Newsletter

Connect With Us

e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.