For immediate assistance Datacard has Customer Support Centers that are available to serve customers in the Americas, EMEA, and Asia Pacific regions. We will be able to provide you with the authorized service provider nearest you.

The components to configure a Smartware coupler or key reader to function with Maxsys/MX/PB6500 controller software versions 5.2 or earlier. The versions are Safe System v2r21p, MLOS v2r22f, Card Object v2r10e and Command Handler v4r1061.
Important Note: If you are downgrading a coupler or key reader that has been configured for Maxsys/MX/PB6500 Controller versions 5.3 or later use the instructions in the readme.txt file that is included with the download, otherwise use the Smartware Coupler Update Guide (539215-002).

The goal of the course is to teach the fundamental basic operation and maintenance of the MX Series Systems. This course is conducted at the customer site using the customer’s system. Includes manuals and additional reference materials.

The goal of the course is to teach the fundamental skills required to analyze data in order to create Data Setups, Cards Setups, Production Options Setups, and Job Setups. Additional applications are also covered. This course is conducted at the customer site using MX Series simulators and the customer’s MX Series System. Includes manuals and additional reference materials.