Answers

Hello Flying_Carlos1) run chkdsk on the volume this can be caused be problems with the file system corruption2) check this article968440 When set to manual, TrustedInstaller service fails to install updateshttp://support.microsoft.com/default.aspx?scid=kb;EN-US;968440Trustedinstaller is used to install the features like Desktop Experience so this article would apply.

Thanks,
Darrell Gorter
This posting is provided "AS IS" with no warranties, and confers no rights

You may first try the resolution in the article Darrell has provided. If the issue persists, please restart the computer and install Desktop Experience again. If the error still appears, try Method 2 in the following article:

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Hello Flying_Carlos1) run chkdsk on the volume this can be caused be problems with the file system corruption2) check this article968440 When set to manual, TrustedInstaller service fails to install updateshttp://support.microsoft.com/default.aspx?scid=kb;EN-US;968440Trustedinstaller is used to install the features like Desktop Experience so this article would apply.

Thanks,
Darrell Gorter
This posting is provided "AS IS" with no warranties, and confers no rights

I ran Chkdsk and the volume is OK, also I read the link and It seems to apply to problems with the update.

the installtion of Desktop Experience run ok until "Collecting installation reults .." this is part of the Installation report:

4240: 2009-08-24 12:02:04.710 [Sync] Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e71ee00e-0f1d-429d-8376-303c673d5405.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/Performance/StaticContentCompression skipped because it is not changed.

4240: 2009-08-24 12:02:04.710 [Sync] Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e71ee00e-0f1d-429d-8376-303c673d5405.xml/WindowsServer/OCs/RemoteServerAdminToolsOptionalComponent/RoleAdminTools/TerminalServicesTools/TSAppServerTools skipped because it is not changed.

You may first try the resolution in the article Darrell has provided. If the issue persists, please restart the computer and install Desktop Experience again. If the error still appears, try Method 2 in the following article:

Same problem here, it's driving me insane. How can I remove KB973540 and KB968816 if they are not listed? My sbs2008 in up to date but those hotfixes do not exist. Did anyone fix the problem without performing a clean install or a recovery? Thanks

I would like to see if it reports any errorsLog file after running it is at %SYSTEMROOT%\Logs\CBS\CheckSUR.logThanks,
Darrell Gorter
This posting is provided "AS IS" with no warranties, and confers no rights

Hello Yvesc,Can you take a look at the servermanager.log which should in \windows\logs folder?See what errors are reported in that log fileThanks,
Darrell Gorter
This posting is provided "AS IS" with no warranties, and confers no rights

To fix the 0x8000FFFF install problem on my Server 2008 Terminal Server, I uninstalled some of the updates mentioned in the c:\windows\logs\cbs.log file. After uninstalling the Windows 2008 Service Pack (KB948465, which takes a reboot, re-log in to complete and, I think, another reboot) it installed fine.

I was experiencing the same problem and, after reading through this thread, I solved it by searching through my (27MB!) cbs.log file for errors. Based on the timestamps, the file began at the point I started installing the feaure (the former contents were automatically archived to cbs.persist.log). About 80% through the file, the first instance of "E_UNEXPECTED" appeared, which was apparently the failure point where things began rolling backward. The KBxxxxx update that was listed just before "E_UNEXPECTED" was KB973540 (just as it was for an earlier poster in this thread). This update addresses a vulnerability in several versions of Media Player (including version 11 that comes with Desktop Experience feature). Here are the relevant lines from the cbs.log file:

Anyway, I uninstalled ONLY this particular update (KB973540), and was then able to install the Desktop Experience feature without any errors.

In my particular case, my best guess as to the cause of the problem is that Desktop Experience had previously been installed on this server for several months (over the course of which, the server received many updates, including SP2 I believe), but was later removed I ... can't remember why I removed it, but I must have concluded that it wasn't needed for what I was doing.

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