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What happens if I am not at home to accept my delivery?

Some of the products on our site do not require you to be at home to take delivery as they will fit through your letterbox.

In the event that you have ordered a product which will not fit through your letterbox or requires a signature and are not in to take delivery, then the courier will leave a calling card to advise that delivery has been attempted. Follow the instructions on this card to rearrange delivery or to collect your products.

Please note that the courier may leave your parcel with a neighbour, or in a secure location. If this occurs, you will be advised of this on the calling card.