Branch address - Reviewed agent(s) - Jackie Stanners Service provided - Lettings (as a Tenant).Postcode - NE2 This person would not use Pat Robson & Co Ltd again.3 people found this review helpful]]>Thu, 10 Jul 2014 09:05:20 +0100https://www.allagents.co.uk/review/99108/
https://www.allagents.co.uk/review/99108/info@allagents.co.uk (allAgents)allAgentsAmy rated Pat Robson &amp; Co Ltd 5 starsBranch address - Service provided - Lettings (as a Tenant).Postcode - NE6 This person would use Pat Robson & Co Ltd again.]]>Fri, 06 Jun 2014 09:42:14 +0100https://www.allagents.co.uk/review/95542/
https://www.allagents.co.uk/review/95542/info@allagents.co.uk (allAgents)allAgentsJOHN SIMPSON rated Pat Robson &amp; Co Ltd 1 starWhat could Pat Robson & Co Ltd do to change your mind? QUITE HAPPY TO TAKE MONEY OFF YOU BUT VERY SLOW WITH REPAIRS
So we were lied to our faces on our last day with this joke of an agency that we would be recieving our 100% deposit back providing we \'wiped the kitchen surfaces and clean the kitchen appliances\' our last day in that house we spent doing exactly that.
The following week this \'property manager\' CORY BURRELL, emailed to say that they are charging us Ã‚Â£240 for cleaning to the house.
Unbelievable.
We had many issues with them over the 6 months, including a large amount of rubbish that was deposited in our yard from previous tenants. The shower leaked through the ceiling into the kitchen fusing all power to the house occasionally.. and the fridge was broke and took them 2 weeks to replace it!
we have photos of the property when we first moved in and it was disgusting. One of the bedrooms in particular had cigarette buds down the side of the bed and wreaked of the smoke.
They still have not replied to my complaint and or issue regarding the charges and are refusing to negotiate any less.
Worst Agency Going.

Branch address - Reviewed agent(s) - David Greenwood Service provided - Lettings (as a Tenant).Postcode - NE2 This person would not use Pat Robson & Co Ltd again.]]>Wed, 07 Aug 2013 17:28:30 +0100https://www.allagents.co.uk/review/62861/
https://www.allagents.co.uk/review/62861/info@allagents.co.uk (allAgents)allAgentsed1234 rated Pat Robson &amp; Co Ltd 1 starWhat could Pat Robson & Co Ltd do to change your mind? This agent attempted to quite literally cheat us out of our deposit money at the end of the tenancy with them. They withheld almost Ã‚Â£250 for damages that had not been sustained during our tenancy and damages that we had tried to get them to fix when we moved in. Presumably, as we were students (a group they commonly deal with) they were assuming that we would be too lazy to claim the money back from them. After the lengthy dispute resolution process that Pat Robson insist you use if they do decide to keep your deposit for any reason, we won Ã‚Â£250 back. The agent repeatedly tried to block and hinder the dispute resolution process that they had requested we use, at one point even lying about how the online form worked in an attempt to get us to click on the button that would have us accept all charges and have all the disputed money paid to the agent. It was a blatant attempt to unjustly extract money from us and the agent was completely unprofessional, dishonest and idiotic in dealing with the dispute. I know others who have had similar problems with Pat Robson of seemingly unfair charges being incurred at the end of student tenancies, the general view being that they feel students are easy targets for this kind of abuse. Would not recommend any students renting with this company.

Branch address - Reviewed agent(s) - and V Ellwood Service provided - Lettings (as a Tenant).Postcode - No postcode selected. This person would not use Pat Robson & Co Ltd again.7 people found this review helpful]]>Fri, 07 Sep 2012 10:59:43 +0100https://www.allagents.co.uk/review/32560/
https://www.allagents.co.uk/review/32560/info@allagents.co.uk (allAgents)allAgentsChel rated Pat Robson &amp; Co Ltd 1 starWhat could Pat Robson & Co Ltd do to change your mind? Should have paid up the money they are legally obligated to pay me, and not been so profoundly stupid as to sign up 2 tenants to the same property.

Branch address - Service provided - Lettings (Prospective customer).Postcode - No postcode selected. This person would not use Pat Robson & Co Ltd again.8 people found this review helpful]]>Thu, 30 Aug 2012 12:49:29 +0100https://www.allagents.co.uk/review/31908/
https://www.allagents.co.uk/review/31908/info@allagents.co.uk (allAgents)allAgentsNotahappybunny rated Pat Robson &amp; Co Ltd 1 starWhat could Pat Robson & Co Ltd do to change your mind? Actually care about what their customers need. The customer is always right...right? Wrong, they would never accept this principle.
They should turn up when they said they will and give a full 24hours notice every time.
Oh yeah, and they should stop being so patronising. And rude. Just because we\'re renting from you doesn\'t mean you\'re better than us,

Branch address - Reviewed agent(s) - Tim Nixon Service provided - Lettings (as a Tenant).Postcode - No postcode selected. This person would not use Pat Robson & Co Ltd again.10 people found this review helpful]]>Sun, 29 Jul 2012 16:53:42 +0100https://www.allagents.co.uk/review/29606/
https://www.allagents.co.uk/review/29606/info@allagents.co.uk (allAgents)allAgentsAlanTitchmarsh rated Pat Robson &amp; Co Ltd 1 starWhat could Pat Robson & Co Ltd do to change your mind? Anything. They had no redeeming features. Not one. They were consistently rude even though all of the problems that arose were through the fault of the agency. I would strongly discourage anyone from using their services in the future.