Frequently asked questions and answers

We look for your union membership only after your current membership has expired. For example, your current union membership expires on 28 February, our system will search for your union membership on 29 February. Keep yourself updated on My pages!

Check that you have given the same email address and personal ID number to the union as you have registered with us for My pages. They must be identical. Your union registers you on the SSCO membership register, which we check every night.

Make sure the email address you registered with your student union is identical to the email address that you entered at sssb.se. This is especially important if you are a student from another country than Sweden.

If the problem still remains, contact your union and verify that you are indeed a registered student union member.

Your data at Stockholms studentbostäder is regularly automatically checked to the register of SSCO and the student unions. By our nightly checkups we receive information if you are a student union member or not.

This means that you currently cannot collect more credit days, but you still have the credit days you’ve collected so far. As soon as you become a student union member your place in the queue can be reactivated and you’ll continue to collect credit days.

Log on to My pages, where you can find information about the date by which you must suspend your place. A “suspend” button is created in the orange box. Click on it to suspend your waiting-list place. Once you have suspended your waiting-list place, it will not be reactivated until we find your registered union membership. If you have been a student union member, and your membership has expired, you do not park your queue yourself. It happens automatically.

No, you must be enrolled at a college or another university in Stockholm. The Student Union should also be connected to SSCO. Information about which unions that are affiliated to SSCO is found on ssco.se.

It is free to be on our waiting-list. But in order to collect credit days, you must gain at least 15 HECs or the equivalent per term at a university or university college whose student union is affiliated to the Federation of Student Unions in Stockholm (SSCO) and you must be a member of that student union.

If you are pursuing studies that do not award HECs, for example a research (third-cycle level) programme, or you receive Advanced Vocational Education credits (AVECs), you must be studying at least half-time.

Click on the “Forgotten PIN code” link when you log on. The system will then send you an email to your registered email address and via a link, you can choose a new PIN code. You can also send a copy of your ID/passport to our Customer Service Centre and we will help you with a new, temporary PIN code.

Send in a copy of the extract from the population register (Swedish: personbevis) from the Swedish Tax Agency. The form must not be more than three months old. Our Customer Service Centre will help you update your account from your temporary log-in to your personal ID number. Once you have received confirmation, you can start to use your personal ID number as your log-in.

You are only allowed to have one account with us. If you have more than one, you risk being blocked from our housing waiting-list. Contact our Customer Service Centre and we will help you so that you only have one account registered in your name.

Yes, you must reactivate your place yourself. Log on to My pages and in the orange box, there is information about how to reactivate your waiting-list place. In the following days, you will be able to see that you have started collecting credit days again.

No, that is not possible. You can move in at the earliest on the date your agreement becomes valid. If that date is at a weekend, you move in on the following weekday. You can collect your keys at the earliest from 14.00 on the date you move in.

We don’t publish any student rooms with move in date in June and July, since they are rent free months. Then we can take the opportunity to make a thorough review of these rooms during these two months.

You can apply for a free term in January and February, no later than February 15 for the spring term, and during August and September, no later than September 15 for the fall term.
To apply for a free term, send us an email, including the following information:

That you wish to apply for a free term and which term your application refers to.

Please contact your house caretaker to ask about the rules that apply to choice of colour and materials.

About Stockholms studentbostäder

Stockholms studenbostäder was founded 60 years ago by students who wanted to do something about the housing shortage in Stockholm. Today, we are the largest in student housing in Sweden with about 8,000 rooms and apartments in Stockholm, Solna, Nacka and Huddinge. Back then, just like today, it is the students’ needs and dedication that is the core of our business. All our achievements, we have to thank generations of students who develop and drive us forward.