You must read these Official Rules before entering the Bungie ONE OF SEVEN Contest (the "Promotion"). All entrants (“Entrants”) agree to be bound by these ONE OF SEVEN Contest Official Rules (the “Official Rules”).

No purchase necessary. The Promotion is void where any aspect of the Promotion is prohibited by law or where registration, bonding or translation is required.

Bungie is having a One of Seven promotion. Each of the seven tickets entitles you to something extraordinary. On July 7th, 2012 and not a moment before, visit http://www.bungie.net/oneofseven to receive further instructions. Your ticket and the verification code contained therein are personal, one-of-a-kind, and not transferable. Do not reveal the hidden code beneath the scratch off before Bungie Day 2012. Do not share your ticket or code with anyone else. Failure to follow these instructions will render your ticket, and the promise that it holds, null and void.

How to Participate/Eligibility

Entrants may be asked to supply a valid email address as part of the eligibility process and such other identification information as is requested. Each Entrant must be an individual at least 17 years of age. If the Entrant is not at least the age of majority in his or her jurisdiction of residence for the duration of the Promotion Period, by entering the Entrant represents that his or her parent or legal guardian have agreed to the entry and have read and agreed to these Official Rules. Entrants must be in good standing with Sponsor, as determined in Sponsor’s and its designees’ sole discretion. Sponsor, in its sole discretion, shall determine the eligibility of Entrants and the time of entry.

Sponsor reserves the right to reject any entry for any reason.

Employees, independent contractors, officers, and directors of Sponsor, Activision, Microsoft or their affiliates, subsidiaries, advertising, promotion, and fulfillment agencies, and legal advisors, the judges, and the immediate family members and persons living in the same household of such persons, are not eligible to participate or to win a prize in the Promotion.

By registering for or participating in the Promotion, Entrant agrees to abide by and be bound by these Official Rules and any decision Sponsor or its designees make regarding any matters relating to the Promotion. Entrants who do not comply with the Official Rules are not eligible to compete or win a prize. Sponsor reserves the right to disqualify from the Promotion, and any future contest or other promotion conducted by Sponsor, and to prosecute to the fullest extent permitted by law, any Entrant who, in Sponsor’s reasonable suspicion, tampers with any of Sponsor’s sites, the entry process, the Promotion, violates these Official Rules, or acts in an unsportsmanlike or disruptive manner. In the event of disqualification of a winner, Sponsor may replace the winner with the next runner-up at the sole discretion of the Sponsor. Entrants may win no more than one prize.

Each Entrant warrants that information submitted do not contain information considered by Entrant's place of business or any other third party to be confidential, and that the entries and information submitted do not violate or infringe the rights of any third parties or violate any laws or regulations. Each Entrant agrees that he or she shall have no recourse against Sponsor for any alleged or actual infringement or misappropriation of any proprietary right in an Entrant’s entry.

By participating in the Promotion, Entrant consents to Sponsor’s use of his or her name, photograph and/or likeness, address, voice, and statements made by or attributed to him or her, in perpetuity, in any and all media now known or hereafter developed (including, without limitation, print, broadcast, and Internet), for all business purposes including advertising and promotional activities without additional compensation, notice or approval, unless prohibited by law.

ALL COSTS NOT SPECIFICALLY ENUMERATED IN THESE OFFICIAL RULES (INCLUDING TAXES) ARE THE SOLE RESPONSIBILITY OF THE WINNER. Winners may be required to provide a Social Security number or Taxpayer ID prior to the awarding of any prize. All prizes will be awarded and are not transferable. No substitutions are permitted, except Sponsor reserves the right to substitute a prize of equal or greater monetary value to the prizes.

Notification of Winners.
Each winner will be attempted to be notified on or about July 7, 2012. Each winner will be notified by email, phone, regular mail and/or within the game and must sign and return a declaration of eligibility and compliance with these Official Rules, a publicity/liability release (unless prohibited by law), and any other requested documents within the time period stipulated in the documents. Failure to comply with this requirement may result in disqualification. Any notification returned as undeliverable may result in disqualification. In the event of a dispute about the identity of an Entrant, entries will be declared submitted by the Authorized Account Holder of the email address submitted at time of entry. “Authorized Account Holder” is defined as the natural person who is assigned to an email address by an Internet access provider or online service provider or other organization that is responsible for assigning email addresses for the domain associated with the submitted email address. Each winner may be required to provide Sponsor with proof that he or she is the Authorized Account Holder of the email address associated with the winner.

Disclaimer and Limit of Liability:
BUNGIE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING ANY PRIZE OR ANY ENTRANT’S PARTICIPATION IN THE PROMOTION. BUNGIE SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS, DAMAGE, COST, OR INJURY THAT ARISES FROM OR RELATES TO PARTICIPATION IN THE PROMOTION, OR WINNING OR USE OF A PRIZE, INCLUDING BUT NOT LIMITED TO: (I) LATE, LOST, DELAYED, DAMAGED, MISDIRECTED, INCOMPLETE, OR UNINTELLIGIBLE ENTRIES; (II) TELEPHONE, ELECTRONIC, HARDWARE OR SOFTWARE PROGRAM, NETWORK, INTERNET, OR COMPUTER MALFUNCTIONS, FAILURES, VIRUSES OR DIFFICULTIES OF ANY KIND; (III) FAILED, INCOMPLETE, GARBLED, OR DELAYED COMPUTER TRANSMISSIONS; (IV) THE DOWNLOADING OF ANY MATERIAL IN CONNECTION WITH THIS PROMOTION; AND (V) ANY OTHER CONDITION THAT MAY CAUSE THE PROMOTION TO BE DISRUPTED OR CORRUPTED. BUNGIE RESERVES THE RIGHT, IN ITS SOLE DISCRETION AND WITHOUT PRIOR NOTICE, TO SUSPEND OR CANCEL THE PROMOTION OR ALTER THE RULES FOR ANY REASON, INCLUDING, BUT NOT LIMITED TO, IF AT ANY TIME A COMPUTER VIRUS, TECHNICAL PROBLEM, OR OTHER UNFORESEEABLE EVENT ALTERS OR CORRUPTS THE ADMINISTRATION OF THE PROMOTION.

Release:
BY ENTERING THE PROMOTION, EACH ENTRANT RELEASES AND AGREES TO HOLD HARMLESS BUNGIE, ACTIVISION, MICROSOFT, AND THEIR PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS FROM ANY LIABILITY WHATSOEVER FOR ANY CLAIMS, COSTS, LOSSES, OR DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, THOSE RELATED TO PERSONAL INJURY, DEATH, DAMAGE TO PROPERTY, INFRINGEMENT OF PROPRIETARY RIGHTS, RIGHTS OF PUBLICITY OR PRIVACY OR DEFAMATION) ARISING OUT OF OR IN CONNECTION WITH: (I) ENTERING THE PROMOTION; (II) ACCEPTANCE OR USE OF ANY PRIZE; AND (III) OTHERWISE ARISING OUT OF OR RELATING TO THE PROMOTION.

Governing Law.
The Promotion and the rights and obligations of Sponsor and Entrants will be governed by and controlled by the laws of the State of Washington, applicable to contracts made and performed therein without reference to the applicable choice of law provisions. All actions, proceedings or litigation relating hereto will be instituted and prosecuted solely within the State of Washington, King County. The parties consent to the jurisdiction of the state courts of Washington and federal court located within such state and county with respect to any action, dispute or other matter pertaining to or arising out of the Promotion.

Privacy.
Entrant information submitted as part of the registration process will be collected in accordance with Sponsor’s Privacy Policy, which can be found at http://www.bungie.net/help/privacy_statement.aspx.

Sponsor.
Sponsor of the Promotion is Bungie, Inc. (“Sponsor” or “Bungie”), 550 106th Ave NE Ste. 207 Bellevue, WA 98004. All questions regarding the Promotion should be directed by email to contest@Bungie.com.

Winners Lists.
Individuals may request the name of the Winners by sending an email to contest@Bungie.com or submitting a self-addressed, stamped, envelope before December 31, 2012 to ONE OF SEVEN, Winners’ List Request, 550 106th Ave NE Ste. 207 Bellevue, WA 98004. Residents of Washington and Vermont may omit return postage.

Confusion abounds, but we have the balm guaranteed to soothe your aching brains. If you’re perplexed about Bungie Mobile or that new boil on the back of your neck, scroll down to get it all sorted out.

GENERAL FAQ

Q: I got the update and it crashes on startup.

Synopsis: Some users have reported crashes during startup. Our investigations have found this to be an issue with the install process.

Fix: If you experience a crash on startup try reinstalling the update via the iTunes App Store. If, after reinstalling, the app continues to crash please contact bma_sup@bungie.com for additional support.

Q. Can you help me create a Bungie.net profile and link it with my Xbox LIVE gamertag?

We can and we will.

A lot of the process is already covered on our existing Sign Up page. Click the hyperlink and follow the instructions if you don't have an existing Bungie.net profile, or your profile isn't linked to your gamertag.

If you do have an account, but it's linked to the wrong gamertag you'll have to start from scratch. Unfortunately, you can't swap gamertags on a Bungie.net profile. You have to make a new B.net log-in.

If you've forgotten your gamertag's password, you'll need to contact Xbox LIVE for support at 1-800-4-MY-XBOX. We can't do squat for you, man.

Q. What devices and operating systems are supported?

Supported Devices: iPhone, iPod Touch, iPad
Supported OS: iOS 4+

Q. I don’t have a compatible device. I’m just going to give my username and password to a complete stranger online. That’s cool, right?

No. That’s a terrible idea. Never give your security credentials to anyone for any reason. Even if they offer free candy.

Q. When will this be coming to Android, Blackberry, Sidekick, Palm Pilot, etc.?

We’re not ready to announce phase 2 features at this time. That said, we hear non-iPhone users loud and clear. Same goes for feature requests covering forums, more robust stat integration, and free puppies. We make no specific promises, but we will be updating the app in the future.

Give it some time! In some cases, it may take up to 72 hours for the app to sync up with Reach. In the extremely rare event that your model still hasn’t updated within that time frame, try playing another game or two.

Push notifications require you to be using Android 2.2 or higher, have a Google account associated with your device, and have the Google Marketplace app installed on your phone.

Q. It says my friend doesn’t have a Bungie.net account, but I know he does. Sup?

Users who choose to hide their gamertag in their Bungie.net profile settings will appear as not having a Bungie.net account when you view their gamertag via the apps friends list. This setting can be changed on the Profile page under Edit Profile -> Profile Info.

Q. How do I unblock a user who I have blocked?

In order to unblock a user, you must sign into the Bungie.net website from your computer. You can manage your blocked users from the profile page under Edit Profile -> Blocked Users

Q. When I try and sign in with my profile, I get an error.

Certain profiles on certain devices can have difficulty when signing in using the mobile version of the Windows LIVE ID site. When viewing the sign in page in (where you enter your email and password) click on the PC site link at the bottom of the page. From there you can enter your login information to sign into the app.

Q. I’m unable to launch the app via the widget.

The widget will recover after time, but you can also remove and re-add the widget, or sign out of the app and sign back in.

That’s it for now. If you already have the app, don’t forget to rate it and write up a glowing review. (Oh, and that's not a boil.)

If you purchased the Defiant Map Pack from Xbox LIVE Marketplace and you haven't experienced a single, solitary problem, congratulations - you can comfortably count yourself among the majority. You don't need to read another word.

If you find yourself in the other camp, don't worry. We've been in direct communication with Microsoft and 343 Industries and they're committed to making sure all your Defiant Map Pack needs are met.

Here are the current technical support topics pertaining to the Defiant Map Pack.

Q. What is this “Defiant Map Pack” you speak of, and how can I get it?

A. The Defiant Map Pack is the latest pack of maps for Halo: Reach. Designed by Certain Affinity, in partnership with 343 Industries, it features two multiplayer maps, Highlands and Condemned, and one Firefight mission, Unearthed. You can get the Defiant Map Pack right now in the Marketplace for 800 Microsoft Points.

Q: Okay, I gave you my hard earned monies in exchange for one brand spankin' new Defiant Map Pack, but after successfully downloading and installing it, none of the maps show up in the game menu. What gives?

A: Turns out that there's currently a technical issue tied to the number of Marketplace Content items you can have active for Halo: Reach at any one given time (this does not include Saved Games, Screenshots, or Saved Films). Right now, you can only have a total of three content items simultaneously active. Items that fit the bill include pre-order bonus or retailer exclusive armor, map packs, or your Bungie Pro confirmation.

Microsoft is working on a long-term solution, but for now, you'll need to delete one of the three items you have active. Here's how you do it:

In your Xbox 360 Dashboard, sign into your profile, and navigate to the System Settings tile in the My Xbox list. From the settings pane, select Memory.

Select Hard Drive as the storage device.

Select Games.

Select Halo: Reach.

Select the Bungie Pro Confirmation Marketplace Content item.

Delete it.

Deleting the Bungie Pro confirmation item will not impact your Bungie Pro Membership in any way.

Q. I can play the two multiplayer maps, but the Firefight map "Unearthed" gives me the error "Players failed to load content" when I select it in the lobby. This makes me sad. Bungie, you can make me happy again, right?

A. Yes! Well, maybe. You might have installed the Defiant Map Pack to a memory unit on a console that also has a hard drive. That won’t work. You need to install the Defiant Map Pack to the hard drive only.

A. Hate is such a strong word. Bungie Pro Video Rendering requires us to write custom code to our internal systems. Like you, we’ve only just received the latest version of the Defiant Map Pack. Our programmers are coding like the wind to ensure video rendering is up and running as quickly as possible. If you do submit a file for rendering, or already have, don’t worry, we’ll queue it up and spit it out in 24-48 hours.

Non-Defiant Map Pack video rendering is unaffected.

That's it for now. We'll keep in touch with Microsoft and keep a watchful eye on the community in the days ahead to make sure we keep tabs on any key issues you might experience.

So, hopefully you're not completely confused about how to obtain and operate the Noble Map Pack, but if you do have a couple of questions concerning the ins and outs of how our three new maps work in the existing matchmaking environment, click the link to get up to speed.

Astute users over at HBO noticed that The Wolf did some clarifying on our forums recently. Remember those remarks he made on the podcast way back when? He's about to make good. Hit the link to find out how.