We had very high hopes for this product. It fell short of our expectations. The system wasn't as intuitive as we had hoped. Training was not very good. In fact, we hired a consultant to help us. At the end of the day, because this product wasn't getting support we stopped investing in it and let it go.

Our association has used the CRM by Abila, NetForum Pro, for a number of years and so went with their community as well. While the CRM is atrocious, the community is pretty good. It's somewhat basic, compared to the newer offerings available now. But it does provide for member engagement through discussion forums and the sharing of resources and files. The biggest drawback is that Abila has...

I used this platform as a consultant for a client in 2017. I answered the demographics as if I were employed by the company for which I did the consulting work.

For context and to be fair, this community platform is an add-on module of a membership management platform, and can't be bought unless you're already a customer of that membership management system. The parent company, Abila,...

Memberfuse does the job if you are looking for a basical online social community. It is not very customizable and doesn't include perks like other services such as gamification, customizations, or automation. That being said it does an average job at being a place for people to share their comments. It's the program with no bells or whistles.

MemberFuse had many awesome features in its day, but it has been discontinued so there is no opportunity to request new features/development. The support people are magnificent at Abila and maintain it as is until everyone if off the platform.

We had our communities embedded in our website and therefore it was very visible that it was MemberFuse driven. Everything seemed to work well with little maintenance and few issues. I don't think we had the traffic/member numbers to really make it "take off". It worked fairly well for committee discussions also.

Our community started out Olympic-level strong; and then faded. Why did it fade? MemberFuse was bought, and then bought again, and now we have been told will be discontinued. Then internally, our structure has changed so that we have a public facing website and all "official" documents are now accessed there rather than in the community. Most of our "bread and milk" "pulls" for member...