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Reviews

I was on vacation in the Portsmouth area when the mouse pad and bluetooth mouse on my 3 year old 13" Macbook pro.became inoperable.
These folks addressed the issue within a few hours and refused any payment. I figured I would have to pay at least $80.00 or more and it would take several days. Platinum service!

Experimac Website User

While in a condition of construction fatigue I waded in a pond to repair a dock and unwittingly submerged my iPhone which was in my pant pocket. I immediately called Louie and his crew. The dock was fixed, but my phone was dead. ExperiMac set me up with a refurbished phone in short order.
Excellent service and quick.

Experimac Website User

Great place and nice people! Replaced a battery in my iPhone ! Done in an hour and very reasonable price! I highly recommend them!

Google User

My dad had his cracked iPhone screen replaced. Service was great, people were great, terrific experience!

Facebook User

Fast turn around, friendly staff, perfect work, great price. Will most definitely be back for Mac needs! Highly recommend.

The Experimac staff is professional and knowledgable. I was happy to buy our newest Macbook Air at Experimac because it means a lot to me to buy local and support small businesses in our community. In addition, I have gone to other 'local' Mac stores and the service was not good and they were slow as molasses. Even if I simply need a case or a cord, Experimac will be getting my business!

Facebook User

The Experimac staff is professional and knowledgable. I was happy to buy our newest Macbook Air at Experimac because it means a lot to me to buy local and support small businesses in our community. In addition, I have gone to other 'local' Mac stores and the service was not good and they were slow as molasses. Even if I simply need a case or a cord, Experimac will be getting my business!

Yelp User

Thanks for the protection for my screen will come back

Facebook User

I dropped my iPhone 6 off because it was dead from water damage. Experimac called to tell me my phone was fixed before I finished my next errand. A++

Facebook User

In and out so fast with a free tempered glass on my iPhone 6! Thanks so much again

Facebook User

I cannot say enough about this place. They replaced the broken screen on my iPhone and put a glass screen protector on as well. Got to meet owner and employees. Great people dedicated to service and customer satisfaction. They also have a great supply of previously owned i macs, mac books, and i phones. All for great prices. Geez, this is starting to sound like a paid advertisement. I guarantee you that it is not. Just a really happy customer who is thrilled to see a customer oriented business that sells and services a great product. Thank you guys, Glenn

Facebook User

Very knowledgeable, great service, excellent prices.

Google User

I went to the Portsmouth store today and had my shattered screen replaced for my iPhone 6. I was helped by an extremely helpful and friendly young man. It was quick and painless and less costly than expected. I even got a free tempered glass for liking them on FB. Will go back.

Facebook User

My wife recently dropped her IPhone 6 onto hard pavement and ruined the screen. I thought her only option to fix the device was to drive to the Apple Store in Salem, NH, which is an hour away. After a little investigation I found that Experimac of Portsmouth, located on 833 Islington Street, provided the same services as the Apple Store. She walked into Experimac, spoke to a very helpful gentlemen who promised that the repair would be done in an hour. She did a few errands and picked up the phone an hour later. It was perfect. I would certainly recommend Experimac to everyone living in the Seacoast area as it was so convenient and reasonably priced.

Facebook User

I recently dropped my IPhone 6 onto hard pavement and ruined the screen. I thought my only option to fix the device was to drive to the Apple Store in Salem, NH, which is an hour away. After a little investigation I found that Experimac of Portsmouth, located on 833 Islington Street, provided the same services as the Apple Store. I walked into Experimac, spoke to a very helpful gentlemen who promised that the repair would be done in an hour. I did a few errands and picked up the phone an hour later. It was perfect. I would certainly recommend Experimac to everyone living in the Seacoast area as it was so convenient and reasonably priced.

Google User

Place is amazing. No longer have to go all the way to Salem Mall.

Google User

They are a great place to get a great deal on a Mac computer with sales and service. This is a Mac shop that I would recommend to any and all.

Facebook User

I spilled some water on my keyboard and quite a few of my keys were not working. I came across this wonderful store right next to the Hannaford Plaza. They responded to me immediately and told me to come on in via Thumbtack. Very friendly, and kind guys that work here. I felt instantly comfortable with handing my laptop over to them. The turnaround for repair was very quick (way faster than I imagined it would be) and they kept me updated with phone calls. If you are a apple/mac/iphone user, this is the place to go for repairs and to purchase! Thank you!

These guys are great!! Finally a local Mac service company.. My iPhone main screen was flashing like a strobe light and was useless. 10 minutes later good as new.. They nailed it!!

Facebook User

I shattered my 5s iphone screen a couple days ago and they were able to fit me right in for a repair. Excellent service, timely manner, and reasonable price for quality glass. I will definitely return for any other apple product needs I might have! This was an area of expertise that Portsmouth was lacking.... way to go Experimac! Oh, and did I mention they have parking?!?

Yelp User

They did an outstanding job fixing my Macbook Pro, the staff was friendly, the costs was reasonable, thumbs up!!!!

Facebook User

In the area for a bachelor party and my phone met an untimely end on a bar floor. The owner was more than helpful in getting me a new screen....right off his own phone. This is great customer service! Thank you to the team for getting me back up and running again.

Yelp User

Facebook User

I needed my cracked iphone glass replaced quickly, which they did - very friendly efficient service at an excellent price. When I broke it AGAIN the same day they quickly replaced it once again. Would highly recommend them - relaxed, friendly staff - central location easy to find.

Yelp User

Great help, even after I bought my computer I had a few questions and they were answered every time and when they didn't have an answer I always got called back with the answer great to work with thank you so much!

Yelp User

These guys did a great job fixing my Macbook Pro, I spelt wine on the keyboard 2 years ago, they cleaned the unit, replaced the keyboard, updated the operating system for a reasonable price. Good luck in your new venture, the area needs a good Apple products repair shop, you can also buy refurbished Apple products at a reasonable price, thumbs up to Experimac, Portsmouth, NH

Google User

We purchased a laptop here. The staff worked very hard to explain our options, and even stayed late to transfer data from our old computer so we could walk away with the new one right away. It was a Saturday night! That's dedication. I think this kind of store is a great concept for Apple users. They have iPhones, iPads, desktops, laptops, everything Mac. Great way to upgrade on a budget. I wish them well in their new endeavor.

Facebook User

What an awesome store! The manager, Nick, knows his stuff. I can't wait to come back next time I'm in the area!

Facebook User

Welcome to Portsmouth. Thank you very much for your kind and generous support of the local arts and for sponsoring PMAC's digital classroom! Making a positive impact in the community on day one ~ simply awesome!

Facebook User

I was devastated when I thought I lost everything on my phone after it took a swim... It lives!! I am SO relieved and so happy! They were able to not only back up my data but they even got the phone working again! I can't thank you guys enough!! Super helpful and wonderful!

Facebook User

I was travelling for business, forgot the charge cord for my macbook and was in the middle of an important meeting with a laptop rapidly nearing 0% battery. Unfamiliar with the area, I found out Experimac was within a couple miles and called to see if they had what I needed, and they did. When they learned I wasn't going to be able to make it before close because I would still be stuck in my meeting, one of the guys said he would deliver it on his break. What great local New Hampshire service. Thanks Experimac.

Google User

First I thought it was an Apple Store. The interior setup was the same as an Apple Store. The staff's are knowledgable not only MAC they can also work on any other products. They fix my Windows based laptop.

Facebook User

Great service and much better pricing that MacEdge. Serviced my 2010 iMac with no issues.

Google User

Great service. Did work on my 2010 iMac and had no issues. Was much cheaper than MacEdge.

Yelp User

This place is amazing. They fixed my phone in less than an hour, and it was even after tech hours. The employees and owner were incredibly friendly and nice. My phone looks brand new, when before it had cracks and the screen of death on it. Highly recommend! Plus you don't even need to send your phone away! Done same day - can't beat that anywhere. And for a reasonable price

Facebook User

About a month ago I liked and shared their page to win a free phone charger - I just got around to getting it at the shop today. The shop is really spacious and clean with lots of cool mac items. The guy working there gave me the free charger no problem, and I purchased an extra one as well. Only 12 bucks! Such a deal! It's great to have an alternative mac place in town to upgrade / repair computers and pick up gadgets, etc. Thank you Experimac!

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.