Privacy Policy

This privacy policy describes Harbourfest's current policies and practices with regard to personal data collected by Harbourfest through its website Harbourfest.ca and personal data associated with the purchase of a ticket or other passes. The term “personal data” refers to personally identifiable information about you, such as your name, birth date, credit card number, e-mail address or mailing address, and any other information that is identified with you personally, including your individual health information.

Notification of Changes to This Policy.

Harbourfest is continually improving and adding new functionality and features to its websites and improving and adding to our existing products, services, and programs. Because of these ongoing changes, changes in the law, and the changing nature of technology, Harbourfest’s data practices will change from time to time. If and when our data practices change, Harbourfest will post the changes on our websites to notify you of the changes. We encourage you to check this page frequently. This policy was last updated on August 09, 2013.

Personal Data Collected Through harbourfest.ca.

Other than cookies, as described below, the only personal data Harbourfest currently collects through its websites is the information you voluntarily give us when you use our sites. For example, you may use this site to contact Harbourfest with questions and comments. When you fill out a form on our website, you may provide your name and other contact information, including your company’s name, your e-mail address, and your mailing address or the mailing address of your company or other personal information. If you do not wish to fill out all of the information on the form you are not required to do so. Most of our registration forms require only your name and e-mail address. When you submit information to us through harbourfest.ca, you will receive a confirmation e-mail if you enter a valid e-mail address. When you use our website to search for information about our festival, you are not providing us with any personal information. We offer the search features as a service to you. Harbourfest does not collect or retain any identifying information about you when you use the search features.

Personal Data Collected Through V-Tix

When purchasing tickets to Harbourfest, the purchaser is required to provide VTIX with the information necessary to process their ticket order: name, address, credit card number, and other information required by VTIX, the official ticket company for Harbourfest.

Use of Personal Data Collected Through harbourfest.ca.

Harbourfest uses the personal data information you provide to answer your question or resolve your problem. Harbourfest and our affiliates also use this information to help us improve the content and functionality of our website and our festival, to better understand our customers and markets, and to improve our products and services. Harbourfest and our affiliates may use this information to contact you in the future to tell you about products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to “unsubscribe’ from receiving future communications.

Similarly, we may provide “subscription” e-mail services, either directly or through affiliates, which enable you to receive current news and updates about the Harbourfest Music Festival. For all such services, we will provide an opportunity to “unsubscribe” from, or cancel, the subscription. Please see the Terms and Conditions page, located at http://www.harbourfest.ca/index.php/info/legal/terms-conditions for more information about our use of the communications we receive through the Harbourfest website.

Anonymous Data Collected from harbourfest.ca

In addition to the information you provide when you use our websites, Harbourfest uses technology to collect anonymous information about the use of our website. For example, we use technology to track how many visitors access our website, the date and time of their visit, the length of their stay, and which pages they viewed. We also use technology to determine which web browsers our visitors use and the address from which they accessed our sites (for example, if they connected to a Harbourfest's website by clicking on one of our banner ads).

This technology does not identify you personally. It simply enables us to compile statistics about our visitors and their use of our sites.

Cookies.

A cookie is a small piece of information that is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer and they cannot be used to discover the identity of a user. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not and whether you are required to accept the cookie to view certain content. Harbourfest may use cookies to “persist” a user session that is, to maintain connection with a user as he or she moves through an application or series of web pages. The purpose of cookies in this context is to remember user inputs. For example, a “shopping cart” application records purchases up until the user reaches checkout. Personalization features also use cookies to identify groups of users and deliver appropriate content and services.

Disclosure of Your Personal Data.

Link to Other Sites.

This privacy policy applies only to Harbourfest’s website. Harbourfest and our affiliates may operate other websites for different purposes. If you visit a site other than Harbourfest, please take a moment to review the privacy policy posted on that site to learn what personal data may be collected through that site and how it is processed.

Harbourfest’s website contains hyperlinks to websites that are not operated by Harbourfest or one of our affiliates. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. Harbourfest does not control these websites and is not responsible for their data practices. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal data about yourself.

Governing Law.

This privacy policy forms part of our website Terms and Conditions and as such shall be governed by and construed in accordance with the laws of Ontario.

Questions About Our Privacy Policy.

If you have any questions about this privacy policy or concerns about the way Harbourfest processes your personal data, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..