Lenova Sinkware Limited Lifetime Warranty

Lenova Sinkware warrants all of its stainless steel sinks to be free of all manufacturing and material defects under normal use by the original owner.

Lenova Sinkware will replace without charge, (excluding labor) any stainless steel sink that is proven to be defective, with an equivalent replacement, during the period specified in this warranty, to the original owner. The sink must be used in a solely residential application, installed in accordance with the Lenova Sinkware installation instructions, and must not be damaged due to negligence, misuse or abuse.

In the event of a warranty claim the original owner must provide proof of purchase – save sales receipt.

This warranty does not cover damages that might be caused by the product (Some states do not allow such limitation so this reference might not apply to you)

Lenova Sinkware reserves the right to inspect any sink that is claimed to be defective prior to the replacement of the sink. Replacement of the sink excludes any labor for removal or reinstallation and transportation costs.

Lenova Sinkware will not be liable in case of:

Improper installation

Any modifications of the product as manufactured by Lenova Sinkware

Damage from dropped objects or heavy impact

Improper care and maintenance

Improper use of corrosive chemical such as photographic solutions, industrial acids etc.

Commercial use or application.

To obtain warranty service contact Lenova Sinkware. by writing: Lenova Sinkware. Attn: Customer Service, 1500 S. Western Ave, Chicago IL 60608, or by calling 1-877-733-1098 from within US and Canada

Lenova Sinkware is not liable under this warranty for loss of this sink or other incidental, special or consequential costs, expenses or damages incurred, including, but not limited to, such damages resulting from the expenses involved in removing and replacing this sink prior and subsequent to warranty service. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

This warranty gives specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Lenova Sinkware One Year Limited Warranty

Lenova Sinkware extends a warranty for all Lenova Sinkware products excluding stainless steel sinks, namely china lavatories, glass vessels and mounting hardware, copper sinks, basket strainers and sink bottom grids for stainless steel sinks, against material and workmanship defects to the original purchaser for one year from date of installation or date of use.

In the event of a warranty claim the original owner must provide proof of purchase – save sales receipt

Please be aware that all hand hammered copper basins have a finish that is by nature uneven and variable in color and pattern. The finish on the basins is a “living finish” and will continue to develop its own distinct patina as you use the product. We offer these sinks with the view that these variations are part of the rustic character and charm, and do not constitute defects.

Lenova Sinkware will not be liable in case of:

Improper installation

Any modifications of the product as manufactured by Lenova Sinkware

Damage from dropped objects or heavy impact, or burning

Improper care and maintenance

Improper use of corrosive chemical such as photographic solutions, industrial acids etc.

Commercial use or application.

Lenova Sinkware will repair, replace or make appropriate invoice adjustment where Wells’ inspection discloses any such defects occurring in normal usage within one (1) year after installation or use, which Lenova Sinkware in its sole discretion will determine, when this product is returned, prepaid, and insured, with proof of purchase date to Lenova Sinkware. The purchaser shall bear the expense of the return shipment.

To obtain warranty service contact Lenova Sinkware. by writing: Lenova Sinkware. Attn: Customer Service, 1500 S. Western Ave, Chicago IL 60608, or by calling 1-877-733-1098 from within US and Canada

Lenova Sinkware Fifteen Year Limited Warranty

Lenova Sinkware extends a warranty for all Lenova Sinkware bamboo sinks against material and warping, leaking and delaminating to the original purchaser for fifteen years from date of installation or date of use.

In the event of a warranty claim the original owner must provide proof of purchase – save sales receipt

Please be aware that all bamboo basins have a finish that is by nature variable in color and pattern. The finish on the basins is a “living finish” and will continue to develop its own distinct patina as you use the product. We offer these sinks with the view that these variations are part of the natural rustic character and charm, and do not constitute defects.

Lenova Sinkware will not be liable in case of:

Improper installation

Any modifications of the product as manufactured by Lenova Sinkware

Damage from dropped objects or heavy impact, or burning

Improper care and maintenance

Improper use of corrosive chemical such as photographic solutions, industrial acids etc.

Commercial use or application.

Lenova Sinkware will repair, replace or make appropriate invoice adjustment where Wells’ inspection discloses any such defects occurring in normal usage within one (1) year after installation or use, which Lenova Sinkware in its sole discretion will determine, when this product is returned, prepaid, and insured, with proof of purchase date to Lenova Sinkware. The purchaser shall bear the expense of the return shipment.

To obtain warranty service, contact Lenova Sinkware by writing: Lenova Sinkware. Attn: Customer Service, 1500 S. Western Ave, Chicago IL 60608, or by calling 1-877-733-1098 from within US and Canada

Thank you for the purchase of your Lenova luxury stainless steel sink: Lenova uses the highest quality type 304 stainless steel and quality workmanship in manufacturing sinks that will last a lifetime when properly cleaned.

Cleaning your Lenova sink:

Do Routine Cleaning

Use soap, warm water and sponge. Rinse thoroughly and wipe dry.

To Remove Stubborn Stains

BonAmi, BarKeeper's Friend or similar non-abrasive products are helpful in removing tough stains. Always rub in the direction of the grain, rinse thoroughly, and wipe dry. Do not ever use steel wool, scouring pads, steel brushes, etc. Their particles may become embedded in the sink surface and cause a rusty discoloration. Do not use harsh alkali (i.e. oven cleaners) or acid detergents (i.e. acid grout cleaners for tile) in the sink.

Water Spotting

If water is left standing anywhere on your stainless steel sink, it will evaporate and leave a film (spots) on the surface of the steel. This film can be removed with regular dish soap and water and a soft cloth. For removing heavier residue, you may use a mild solution of vinegar and water. Be sure to rinse thoroughly and towel dry.

Sink tip: Regularly rinse and towel dry your sink after use to keep its surface exposed to oxygen. (Oxygen reacts with chromium in the steel to form a strong, highly protective chrome oxide film on the surface of your sink. It is this film that makes stainless resistant to corrosion and gives it a remarkably long life.)

Scratches

Scratches are inevitable in any sink material, including stainless steel. Over time, these scratches will become uniform with the sink’s grain. Lenova recommends the purchase of a customized sink grid to protect the bowl’s bottom. Please contact your Lenova dealer or call Lenova at 1-877-733-1098.