Useful information

Description of the accommodation:

Rooms, services
Sheraton Universal Hotel Universal City would be pleased to host you for a few days trip or a longer holiday in Universal City. Guests looking for accommodation in Universal City are welcome to book 461 nicely furnished rooms at the hotel. The hotel is happy to have you in the restaurant for a hearty lunch or a romantic dinner. For recreational purposes you may try the wellness services provided by the hotel, an outdoor pool will also be waiting for you. A great opportunity to do sports will be provided by the local gym. Airport transfer is available upon preliminary request. The bar has excellent atmosphere for a relaxed evening talk or a personal meeting. The possibility to rent a conference room is recommended especially to corporate partners. Your valuables may be the safely secured in the safe. In case you'd bring your laptop along, you may go online via wireless Internet connection (WiFi) available at the hotel. You can find the exact list of services provided by Sheraton Universal Hotel Universal City (including those for extra fees) and the exact equipment of the rooms on the information sheet below.

Payment
Advance bank card payment or credit card guarantee may be required for the reservation, depending on the chosen date, room and price.

Arrival, opening hours
The earliest time of check-in is 16:00, the latest time of check-out is 11:00. The personnel of the hotel can speak with you in English.

General Policies

Check-in

16:00 - 00:00

Check out

until 11:00

Spoken languages

English

Accepted currency

USD ($)

Further information

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This property doesn't offer after-hours check-in.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Breakfast fee: between USD 21 and USD 34 per person (approximately)

Self parking fee: USD 32 per night (in/out privileges)

Valet parking fee: USD 45 per night (in/out privileges)

Pet fee: USD 75.00 per pet, per stay

Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pool access available from 5:00 AM to 10:00 PM.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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