Guarantee

We offer a full, 12 month, unlimited mileage guarantee on all turbos supplied by us. Below are the terms for this guarantee.

1.1. In the event of the product proving defective during the period of guarantee owing to faulty material or workmanship, subject to these terms and conditions and subject to the terms set out in the company warranty card, the company shall (taking into account how much inconvenience is caused to the customer) either supply a replacement product or repair such defective product free of charge or provide a refund ("guarantee").

1.2. The period of guarantee is 12 months from the date of delivery of the product to the customer.

1.3 The guarantee is between the company and the customer extending to the first end-user of the initial sale ("first end user"). In the event that the first end-user sells the vehicle or engine to which the product is fitted, the benefit of the unexpired part of this guarantee does not automatically pass to the new owner. In order to transfer the benefit of the unexpired part of this guarantee to the owner the first end-user must apply in writing to the company providing the name and address of the new owner and the company may then at its discretion extend the benefit of the unexpired part of this guarantee to that new owner.

1.4. The company shall not be liable under the standard guarantee if the vehicle to which the product is fitted is not properly serviced in accordance with the vehicle manufacturer’s recommendations (but the company is not limiting its liability in these circumstances if the fault with the product is unrelated to the improper fitting and servicing and the company will consider each complaint on an individual basis to ascertain the cause of the fault).

1.5. The company shall not be liable under the standard guarantee if the product supplied by them and/or the engine of the vehicle to which it is fitted is/are modified to increase power output (but the company is not limiting its liability in these circumstances if the fault with the product is unrelated to the modification to increase power output and the company will consider each complaint on an individual basis to ascertain the cause of the fault).

1.6. Products supplied but not manufactured by the company are not subject to any guarantee from the company but the company will pass on to the customer (in so far as possible) the benefit of any guarantee given to the company by such third parties and will (on request) supply to the customer details of the terms and conditions of such guarantees issued by such third parties but (except for the circumstances mentioned in clauses 5.4 and 5.5) The company is not limiting its statutory liability for any fault with the product.

1.7. The guarantee shall not apply and no guarantee is given in relation to any product fitted to a vehicle which is used for any form of racing.