Forum Help

If you want to ask about changing your username, have login problems, have password problems or a technical issue please email forumteam@moneysavingexpert.com

Posting help:

If you want to ask why a word can't be typed, your signature's been changed, or a post has been deleted see the Forum Rules. If you don't find the answer you can ask forumteam@moneysavingexpert.com though due to volumes we can't guarantee replies.

Login to MSE Forum

Join the MSE Forum

Skimlinks adds tracking to some, primarily retailers' links, to show they come from this forum. For some retailers, instead of using Skimlinks to turn the link into a tracked link, we use affiliated links set up through other third parties. Then if it generates revenue from that, this site is paid. The links don't change the content, or what you see or track individual data ? but they do help fund this free forum. So we hope you choose to switch it on. See the full Skimlinks factsheet for more.

For the past few days if an item on the BBC News website invites 'Have Your Say' comments I can't view them in IE11 (Windows 7 Ultimate). I just keep getting this message ... 'Sorry, we are unable to load the comments at this time. Please try again later.'

If I use Firefox they load fine. I don't think I've changed anything in the IE11 settings. Any ideas?

The comments are in a complete mess at the moment anyway, sometimes they work and sometimes they don't, sometimes they will be duplicated multiple times. Why the BBC don't get it properly sorted out I don't know.

How this site works

We think it's important you understand the strengths and limitations of the site. We're a journalistic website and aim to provide the best MoneySaving guides, tips, tools and techniques, but can't guarantee to be perfect, so do note you use the information at your own risk and we can't accept liability if things go wrong.

This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service.

Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first.

We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the Section 75 guide for protection tips).

We often link to other websites, but we can't be responsible for their content.

Always remember anyone can post on the MSE forums, so it can be very different from our opinion.

MoneySavingExpert.com is part of the MoneySupermarket Group, but is entirely editorially independent. Its stance of putting consumers first is protected and enshrined in the legally-binding MSE Editorial Code.