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Samsung is trying to calm customers with many complaining that the upgrade to Android 4.0 Ice Cream Sandwich hasn’t been available for the Galaxy S2 smartphone.

The news comes after Samsung announced the firmware upgrade would be available starting on 19 March. Since that date many customers have felt left out and cheated with no upgrade available for their beloved smartphone.

Samsung said on Facebook and Twitter: “Samsung UK is working hard to bring Android 4.0 (Ice Cream Sandwich) to our Galaxy S II customers. We are unable to confirm exact dates as the software testing and approval process is subject to several variables, but we are working as quickly as we can. Thank you for your patience.”

To Samsung’s credit its original announcement did state that the rollout of ICS for the Galaxy S II would depend on certain things. “however the availability of software upgrades in the UK will be dependent upon each network’s own software approvals process.”

Galaxy S II owners will have to be patient for their upgrade. Meanwhile rumours about the launch of its successor, the Galaxy S3, are circulating like a tornado. For all the latest information on the illusive device’s release date and specification check our Galaxy S3 rumours page.