Desktop Management – PC Laptop and Smart Device Support Services

TeraClouds Managed Services optimize uptime and minimizes inconvenience to your organization. We proactively patch, back up and manage all your computers using state of the art Managed Service tools.

Imagine the peace of mind knowing your critical workstations, laptops are protected from hackers, careless end users and software bugs. Our team will proactivley monitor for unusual behavior, and identify hardware failures before a system fails.

Have a issue with an app, website, or just can’t get something to work right? Not a problem. Our IT Helpdesk is standing by for your users, and is only a click away! Using out IT Support Tool your staff has access 24x7 to the TeraCloud Helpdesk. In seconds a helpdesk technician can connect to their system and correct issues or educate them as needed.

We’ll Worry About IT Problems, You Have Other Things to Do

Our Managed IT Services are just one aspect of our many IT Services, including Cloud Services and IT Security Services. These services, along with 30 plus years of experience, will bring a level of expertise to your companies IT needs.

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Real Time Reporting

Up-to-the-moment reporting of network and device status with instant notification when service indicators reach a warning or critical state.

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Remote Monitoring

We will monitor your servers and desktops to identify potential issues before they become problems. If a potential issue is identified, we’ll address it remotely.

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System Backup

All of your companies critical data will be restored in the event of a system disruption.

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Updates

TeraCloud will update applications, and apply security patches and new malware definitions as soon as possible to protect systems.