Help

on ‎23-05-201817:36

We have just set up our TiVo box which is activated. WiFi is working and the installing software step is all in order. Next, it says there is an important service update and will restart but all that happens is the screen goes blank and then it goes back to the welcome and starting up screen before going back to the installing software page and again the service update comes back. This just keeps repeating over and over again with no change. What can I do?

Re: Help

on ‎31-05-201808:34

Hi Samantha Stevens,

Thanks for coming back and letting us know things are resolved now.
If you have any further issues you know where to find me.
In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.
Take care,