LiveAction Brings Service Provider Monitoring In-House

LiveAction is a network visualization and monitoring company with many deep specializations, including QoS and SD-WAN. On December 18, 2017, LiveAction announced that they acquired LivingObjects. This acquisition puts LiveAction into the service provider space, where traditionally they’ve catered to the needs of enterprises.

Those familiar with the LiveAction portfolio might know about LiveNX. LiveSP is not an addition to the LiveNX platform, but rather a separate product meant for service providers. In an e-mail interview, Darren Kimura, LiveAction’s Executive Chairman stated,

“LiveNX and LiveSP are platform products meaning customers will want to select one or the other based on their needs. From there we offer modules to provide additional data sources, monitoring, etc. If a customer is already on LiveNX, it is not likely they will also buy LiveSP.

LiveSP is a monitoring platform designed for Service Providers. It can monitor thousands of customers across tens of thousands of routers simultaneously. It can be white labeled so a major SP can be running LiveSP but it will look like their own product. It has user level authorizations so end customers (for example a network manager working at a managed site) can log in and just see their environment, all the way up to the network manager for a major SP looking at all sites every day.”