PLEASE READ OUR NOTES SO THERE IS NO DISAPPOINTMENT AFTER PURCHASE, THANK YOU!!

SHIPPING SERVICE

We ship world wide registered mail for US $8.00 without insurance, delivery 1-5 weeks. Ship by EMS Express Mail Service (EMS) for US $28.00 delivery within 1-15 workdays, include insurance. If you need immediate shipping, we offer expedited shipping by EMS.We will not be responsible for the stone lost in the mail unless you have shipping insurance. The buyer is full responsible for any import customs duties and taxes in his country (if it is taxable). We do not have any control over these duties, taxes, etc.We will usually ship within 1-3 business days after we receive the complete payment (not included weekend).

COMBINE SHIPPING

Combine shipping applies maximum for 4 items. If more than 4 items will be put on the cost of shipping again for $8.00 USD. For example : if you buy 1 - 4 items in our store, then cost of shipping is $8.00 but if you buy 6 - 8 items the shipping fee is $16.00. And So on. If there is extra shipping, we will refund by manually via paypal. The extra shipping we send to your paypal account. Because we cant change the OA system automatically for combine shipping. so we send extra shipping manually.

PAYMENT

We accept PayPal which is the most convenient, safe, and easy way to pay online purchases. Our payment is expected within 7 days after the end of each auction. If the payment is not received on time, your item may be re-listed. Others, please contact us for more details through message.

RETURN POLICY

Any item may be returned for refund within 3 days of receipt, it can be seen from our records tracking ID.If for any reason you are not satisfied, please return the item and receive a full refund of the winning price without shipping costs (after i received the stone).The stones are damaged (Broken, crack and others) caused by the buyer, can not be returned for any reason. If the stone you returned and than have taxed in my country when i taking the stone, the tax is the responsibility of the buyer.

IMPORTANT NOTE FOR YOUR FEEDBACK

Your feedback very imprtant for me please leave positive feedback.If you have any problems, do not leave negative or neutral feedback before contact, please message me to resolve. Our aim is keep the customers always happy and we treat everyone as a valuable customers.