Frequently Asked Questions

Q. I work fulltime, can I still volunteer?

A. Yes. Although the majority of our volunteering opportunities are during business hours, some of our clients, particularly on the Home Tutor programs, will request tutor visits in the evenings or at weekends.

Q. Can I choose which program I volunteer in?

A. For most of the programs, yes. However bear in mind that the Settlement and Community Programs have several different programs and when you submit an application you can choose up to two programs to apply for although this is not a guarantee of your volunteer role. The program you will be assigned to is based on your preferences, availability, qualifications/skills, and the needs of Diversitat.

Q. I don’t really know a lot about refugees, is this a problem?

A.You don’t need to be an expert on refugee and asylum seeker issues, however a strong interest and commitment is required. You will have ample opportunity to learn more about refugees and asylum seekers, and the work of Diversitat at the information and training sessions.

Q. I am over 80. Can I volunteer?

A. If you are aged over 80 years you can volunteer towards the tutoring program however will be unable to volunteer in the Driver Practice Program, due to insurance issues.

Q. I have never taught English before. Can I still volunteer on the Adult Migrant English Program?

A. Absolutely. No previous experience or qualifications are necessary as full training will be given. There will also be opportunities for follow-up training workshops and networking with other tutors.

Q. Is it an accredited training course?

A. No, but you will receive a Certificate of Participation that you can use to enhance your resume or contribute to your professional development.

Q. How long does the recruitment and selection process take?

A. It generally takes around 6-8 weeks from the time you apply for a volunteer position (following attendance of a Volunteer Information Session) to starting in that role. This process and timeline includes accepting applications, conducting interviews, induction training & checks and program-specific training.

We take selection of volunteers seriously for two reasons:

For you – To make sure that you get to use your skills and experience while learning new things, and to make sure that your experience is satisfying and positive.

For our clients – it means that we will be providing the best services for new arrivals.

Q. Is there a minimum timeframe to commit to as a volunteer?

A: Ideally we would be looking at a minimum commitment of 6months as this ensures efficient running of the projects. This also allows the opportunity for you to form positive relationships within the community and maximise your experience in your role. We are flexible around your commitments and are willing to work in with your plans as we appreciate our volunteers and are happy to accommodate changes where we need to.

Q. How many hours per week can I expect to volunteer?

A: Volunteers are generally required provide a minimum of 1 hour per week with the average commitment of 1-2hours each week over 12months