Heloise - Check out this situation?

Heloise

Tuesday

Aug 30, 2011 at 12:01 AMAug 30, 2011 at 11:31 PM

Dear Heloise: Recently, I was standing in line at the checkout counter at the supermarket. The customer in front of me had an item on the bottom of her cart that the checker apparently didn’t see and neglected to ring up. I told the checker of the oversight, and the customer became irate and told me to mind my own business.

After that customer left, the checker apologized to me for the way the customer reacted. What do you think? — A Reader, via email

Hmm — I’m not sure what I would do in a situation like this. Some checking around shows that stores do lose money this way, which in the long run affects prices for everyone. But managers don’t want customers to take a chance with a confrontation. Overall, it’s probably best to make checkers aware.

Readers, what do you think? Would you tell the checker, the customer, or would you look the other way? Send your responses to: Heloise@Heloise.com; fax your responses to: 210-HELOISE (210-435-6473); or write to: Heloise, P.O. Box 795000, San Antonio, TX 78279-5000. — Heloise

Dear Heloise: How do I remove scratches from a CD? — Marie F., via email

If they are just light scratches, grab the toothpaste (ordinary white, not gel). Squeeze a small amount onto a clean, lint-free cloth and, starting from the inside and working outward like the spokes of a wheel, apply the toothpaste. Wipe from the inside (center of the CD) out, NEVER back and forth or in a circle. Once you have the CD coated, take a clean, dry part of the cloth to wipe all the toothpaste away (just like you applied it). You can then hold it under running water and dry with a clean cloth. — Heloise