Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. If you continue browsing the site, you agree to the use of cookies on this website. See our User Agreement and Privacy Policy.

Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. If you continue browsing the site, you agree to the use of cookies on this website. See our Privacy Policy and User Agreement for details.

6.
Front-end analysis
to obtain more detailed information
about exactly what is to be
developed

7.
Types of Front-End Analysis
1. Audience analysis
– Identify the background, learning characteristics, and prerequisite skills
of the audience.
2. Technology analysis
– Identify existing technology capabilities
3. Task analysis
– Describe the job-related tasks performed as a result of the training or
performance support
4. Critical-incident analysis
– Determine what skills or knowledge should be targeted in the
multimedia intervention or training program.
5. Situational analysis
– Identify environmental or organizational constraints that may have an
impact on goals and multimedia design.

12.
Technology Analysis
• Available communication technology.
• The technology available for reference or
performance support.
• The technology available for testing and
assessment.
• The technology for distribution.
• The technology for delivery.
• The expertise.

14.
Analyze the technology available for
reference or performance support
• Determine whether or not online
reference materials in hypertext markup
language (HTML) and linked documents
are available
• Determine whether or not employees
have access to performance support
files or help systems

15.
Analyze the technology available
for testing and assessment
• Determine whether or not electronic
self-assessment, testing, or certification
is available
• Define the issues of security

16.
Analyze the Technology for
Distribution
• Determine whether CD-ROMs, disks, or
other materials are used for courses,
reference material, or help files and, if
so, how they are distributed
• Determine whether file transfer protocol
(FTP) is used to download courses or
files.

17.
Analyze the Technology for
Delivery
• Determine whether dedicated audio and
video servers are used for delivering
courses
• Determine whether employees have
access to multimedia PCs
• Find out whether a video teleconferencing
or educational TV system is used for
distribution of information

18.
Analyze the Expertise
• Determine if the equipment, hardware,
software, and maintenance required for
each technology is available:
– Video production
– Audio production
– Graphics production
– Help or reference-system development
– CBT authoring and development
– Web and HTML development
– Testing, database, and statistical-programs

25.
Objective Analysis
Objectives determine what you include in
the content, whether the solution
produces knowledge or performance,
how the effectiveness of your solution is
measured, and the media you choose to
deliver the solution

38.
Cost Analysis
• Cost-benefit analysis (CBA)
– is used to determine
whether or not you will
undertake a project.
• Return on investment (ROI)
– is often measured after a
project has been
implemented, in order to
determine its actual
benefit.

39.
Rapid Analysis Method
• Ask 9%
– Validate responses from all groups and
reconcile the gaps
• Listen 50%
– Complete information about the issue to use
during observation phase to validate and
reconcile difference between what is said and
what is actually done.

40.
cont. Rapid Analysis Method
• Observe 40%
– Validate responses from various groups; identify
gaps between the various needs and the actual
situation in the environment.
• Report 1%
– Groups’ acceptance or rejection of recommendations
(note: at this point the design of the intervention can
begin at the appropriate level of training,
performance, and organization; includes partial
acceptance of recommendations with all groups
understanding how much impact intervention(s) can
have at the accepted level).