Leadership Essential Skills Series

Access Intermediate​​​​

Being a leader in today's workplace requires a diverse set of skills. Managers and supervisors are especially taxed, managing a growing number of work responsibilities and people issues, all in a shrinking amount of time. This new offering for supervisors, managers, and leaders takes a blended learning approach providing online pre-work, half-day workshops, and access to support materials upon the close of the class.​

The Leadership Essential Skills Series is an interconnected curriculum designed to help team leaders to effectively manage, empower, and motivate their team. The two Foundational Skills courses (the Essential Skills of Communicating and the Essential Skills of Leadership) provide the basic communication and leadership skills used in all team member interactions. The ten additional Interpersonal competencies provide participants with proven processes to successfully handle specific team member interactions on the job.

Participants will complete online pre-work prior to each course in order to jump right to skill development and practice in each of the six live classroom sessions. In addition, upon completion of the course, participants will have access to the online materials for the next two months to support them in their workplace applications.

Session One:Essential Skills of Communicating and Essential Skills of Leadership

Objectives Include:

Developing an empowering and dynamic communication process to increase team members' motivation and commitment

Constructing and delivering clear messages

Applying active listening skills

Involving others through a problem-solving and decision-making leadership approach

Session Two: Communicating Up and Delegating

Objectives Include:

Crafting communication to meet the needs of your manager

Developing a plan when engaging Communicating Up discussions

Understanding the role of delegation and resource utilization in time management

Establishing team member authority and responsibility in task accomplishment

Session Three: Developing Performance Goals and Coaching Job Skills

Objectives Include:

Collaborating with team members and identifying performance standards

Practicing setting and communicating goal standards

Differentiating between training and coaching issues

Identifying opportunities to effectively engage team member performance issues through coaching

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