Award winning, agile, vibrant and fresh thinking agency specialising in brand launch requires an experienced Account Manager/Relationship Manager to join the Relationship Team which is tasked with development the client relationship from proposal to delivery, managing all aspects of projects ensuring process is efficient, transparent and profitable. This team develops partner relationships within existing clients, delivers new income from expanding its portfolio across local, regional and global teams and supports the facilitation of client workshops.

This opportunity is a pivotal role, driving the Relationship Team forward to over achieve on its ambition.

Specifically, our client is looking for someone to focus on:

Own a selection of existing clients with responsibility & accountability for the running, management and future business development of these clientsInput and support development of the organisation's approach to best in class engagement & relationship managementSupport the development and delivery of our non-platform services utilising appropriate internal & external resourceUse advanced selling skills to excite, engage and retain customersCapture project need and manage the delivery to ensure excellent outcomes that delight clients and drive profitFacilitate stakeholder relationship building via onsite client workshopsWork collaboratively across the team to achieve business targetsShares customer insight into the wider team to continually evolve the organisation's offerings

Required Skills & Experience:

5+ years within pharma, ideally both client & agency side having launched or been involved with a pharma brand launchAbility to rapidly build highly professional relationships internally and externally (colleagues, free-lancers, agencies, clients)Ability to manage challenging clients and direct them towards agreed objectivesAuthor inspiring client proposals, quotations & business casesKeen eye for process and rigour to drive profitable execution of projectsOutgoing, determined and enthusiastic, relishes meeting new people and providing solutions and ideas to client challengesExcellent communication skillsA commercial eye, spots an opportunity and runs with itExcellent negotiation skillsA team player that's excited by opportunities to innovate (proof of concepts, adapting projects to fit new opportunities)Keen eye for detail and highly organised