Add Value to Your Client Relationships and Increase Loyalty

Giving superior customer service can increase loyalty and client retention rates. One way to provide that extra-special service is to be well versed in employment and labor law. If you can make clients aware of their employment obligations and responsibilities, you may help them avoid legal missteps that could result in costly legal proceedings—demonstrating your commitment to them and solidifying your relationship.

To learn more, listen to a recording of the ASAPro webinar “Gain a Competitive Advantage With ASA Certification” on ASA Central—it’s free for ASA members. This webinar dives into new opportunities for certified individuals—including CSC®, the newest credential—offers insight into how ASA certification benefits you and your staffing firm, explains the study preparation tools that may best suit your learning style, and much more.

To aid with recruitment and retention, staffing firms and their clients should consider offering the types of training that employees value most. Learn more about the latest ASA Workforce Monitor® survey findings and download infographics at americanstaffing.net/workforcemonitor. See the Staffing Stat ›

ASA Staffing Today is published by the American Staffing Association, with news abstracts copyrighted in 2015 by Information Inc., Bethesda, MD, and all other content copyrighted in 2015 by ASA. No part of this publication may be reproduced without permission.