Profile

CertaPro Painters of Tacoma

Proven and Trusted Experts in Painting

We are your local CertaPro Painters of Tacoma. We pride ourselves on quality craftsmanship and integrity. We do both interior and exterior painting projects. It is our goal to get it right the first time.We are dedicated to providing the highest quality painting work with the best possible service to our customers.
As part of the largest painting company in the country, we deliver the highest quality painting products and services available today. We look forward to working on all of your painting projects.
Be sure to ask about our special payment option, CertaPro EZ pay! Please call us today for your free written estimate. We love to paint!

Awards

Screening

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

We recently completed a job for a disabled veteran through the Homes for Our Troops Program.

As a property manager in Pierce and Kitsap counties for ten years, I have frequently had the need to hire qualified and dependable house painters. Unfortunately, several of the companies I have hired left something or much to be desired, this not the case with CertaPro Painters! The owner Gary House and the rest of his team, Dave, Gilberto and Nelson, met my expectations in every detail.
A week or so ago, I was under a very tight deadline preparing a property for the occupancy of new tenants. I had but one week to accomplish the entire job. The very day of my initial contact with CertaPro Painters, though Gary had a demanding schedule that day himself, he met me at the property. He spent a minimum of one hour evaluating my needs, making notes, making recommendations and choosing the best paint type and colors with me.
Gary utilized the latest electronic technology, he took photos of every room and space that I needed painted, and was able via his IPad to give me a solid and reasonable estimate of the job costs on the spot. He followed up with a job contract that same day. His project manager Dave met me the next day to verify our mutual understanding of the projectÂ's particulars, and following day the painters, Gilberto and Nelson arrived promptly at their appointed time and began the work.
Upon completion of the job, Gilberto scheduled a walk through with me to confirm my satisfaction with the job done. I tend to be a perfectionist, and at the time had a a few tweaksÂÂ I wanted finalized. Gilberto did not object, argue or complain, he took the steps necessary to ensure my total satisfaction. Incredible! So rarely when dealing with contractors in my line of work, it seems that complete satisfaction of the client is not a priority, not with CertaPro.
Happily, my property owner, my new tenants and I were delighted with the results! The work was completed beautifully and was finished on time.
All of the CertaPro team, with whom I interacted, were professional in demeanor, communication, commitment and expertise. They have most definitely made a life-time customer of me. I highly recommend them! They are Certifiably Pros!

From quote to completion, the team members were very helpful and professional.

Response by CertaPro Painters of Tacoma:
Thank you so much for posting this review. We are glad that you felt our team members where helpful and professional. That is definitely a brand standard we strive to achieve.

The person who comes out to bid the job promises to make everything you want done perfect nail holes re texture over holes and scrapes . But when your painter gets there . He don't speak good English says he can't fix what the estimator promised you to be done . I think they might subcontract the painters . I still have nail holes . Bad texturing bad paint lines between the white ceiling and beige wall patching and texturing job looks like something I could have done that bad and these are professionals ? I paid 5000 for a complete interior repaint the house was empty. It took them 3 days and they came back once . Next time I will paint it myself

Response by CertaPro Painters of Tacoma:
I regret that you felt as if there was a communication gap between our estimator and our painter. I can assure you that this is not the standard we at CertaPro Painters of Tacoma hold ourselves to as evidence by our hundreds of satisfied customers. It was a pleasure meeting you on our follow-up service visit. We truly appreciate you allowing us to come back to your home to take care of the touch ups and complete the job as promised. We are grateful that you trusted us enough to take care of a few other items as requested. We pride ourselves with a high level of customer service, sound communications, and quality work at a competitive price. This is an opportunity for us to get better.

Very nice staff and they were flexible in accommodating my last minute changes and busy schedule. Gary was very understanding and met my project requirements on short notice with a positive attitude. Gary understood my price point and found a way to deliver a finished project within my price range with outstanding results.

CertaPro Painters of Tacoma

Ratings by Criteria

Quality

Customer Service

Value For Money

Ratings Distribution

5 Stars

4 Stars

3 Stars

2 Stars

1 Stars

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

Verify Trade License
HomeAdvisor checks to see if the business carries the appropriate state-level license.

Verify Insurance
As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.

Verification of State Business Filings
For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.

Criminal Records Search
HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.

Sex Offender Search
We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.

Bankruptcy Search
We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.

Legal Search for Civil Judgments
We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.

Liens Search
We use 3rd party data sources to check the principal/owner of the business for liens placed against them.

Identity Verification (SSN)
HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.

Identity Verification (Reverse Phone Lookup)
We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.

HomeAdvisor's Screening Process

HomeAdvisor uses the following criteria to screen service professionals at the time they apply for membership in our network:

Licensing

Applicants must carry required state-level licensing to perform work in the trade and service area for which they apply.

Sex Offender Search

We check the official sex offender website in the state in which the owner/principal of the company is located to confirm that there is not a match with the applicant.

Legal Search for Civil Judgments

We use third-party data sources to check the principal/owner of each business for bankruptcy filings and significant state-level civil legal judgments, in the state in which the owner/principal of the company is located, occurring within 12 months prior to application for membership in the HomeAdvisor network.

Criminal Records Search

HomeAdvisor uses third-party sources to conduct a criminal search, in the state in which the owner/principal of the company is located, for relevant criminal activity associated with the business owner/principal within three years prior to application.

State Business Filings

We confirm that service professionals applying as corporations or limited liability companies are in good standing in the state in which they are located.

Identity Verification (Social Security Number)

HomeAdvisor verifies the social security numbers of business owners/principals to confirm their identities. (This applies primarily to small businesses.)

Notification to residents of AL, CO, DE, GA, ID, KS, KY, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, WY: HomeAdvisor uses a third party to screen professionals. The comprehensiveness of the records included in the national criminal database which our third party vendor uses varies by state. Please be aware that your state may be limited in its reporting. For more information click on the "Instant Database Searches" tab on the following webpage:
http://www.backgroundchecks.com/ourdata/coveragemap