Sales Force Automation

Sales Force Automation

ISSL’s Sales Force Automation (SFA) solution simplifies the A-to-Z of sales, allowing your sales team to focus on the end result and not the process. Our SFA solution combines all the features your team will need to seamlessly identify leads, manage opportunities, close deals and keep your customers happy.

The automation process also means your sales team can be on the road without missing a beat. Accessing client information out of the office, as well as creating automatic notifications and actions, can all be done quickly and easily.

Solution

With our software, your sales team will be able to:

Venue selection

Track every action with respect to a prospect, from inserting contact details to reporting all communication.

Use the software’s “intelligent functions” to show the next action for closing a deal, such as making an appointment, returning a call or submitting a proposal.

Send e-mails, write letters or call a customer directly from the database.

Benefits

Convert Leads to Sales

Nothing is worse than getting a call from a sales representative who is unaware of previous correspondence you’ve had or who doesn’t know about your existing products or services. With our SFA software your sales team won’t make that mistake; instead, they’ll see all client information and history in one easy-to-access location.

Develop strong Customer Relationships

As you well know, ongoing customer service is as important as closing a deal. With our SFA software, you can automate follow-ups with existing customers, such as scheduling calls to check customer satisfaction and sending customers updates about new products and services.

Simplify the process

Whether it’s scheduling calls, submitting proposals, sending follow-up emails or meeting with team members, you can easily create automatic reminders so that you won’t ever forget what’s next on your list. Not only that, you can define individual rules which trigger when an action happens automatically, such as creating automatic email responses when a lead becomes a new customer.

More Face to Face, Less Office Time

Our SFA solution is made for mobile. When out of the office, you can make appointments, send quotes, update accounts, access contacts, send company information and more. What’s more, you can access all critical CRM data on almost all devices even when you’re offline. What this means for you and your team is that more time can be spent directly meeting with potential and existing customers without compromising on losing track of a lead.

Real-Time Analysis

ISSL’s SFA solution is designed to help you estimate revenue, develop forecasts and more. Here are a few things that you can do with the software:

Analyze individual, team and company performance with real-time pipeline analysis.