It’s pretty much undisputed that the cloud can provide efficiency and cost-savings that hosting apps or data on site can’t always match. But there’s always been a big caveat to that: In order to get those benefits, you need the cloud to be available and running smoothly.

Anyone who has made significant moves to the cloud can tell you the same thing: When it’s good, it’s very, very good. But for every cloud success story, there are plenty of stalled, failed and underwhelming projects, too.

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