GameStop 'Temporarily Pauses' Unlimited Used Games Program

For now buying games at Game Stop requires old-fashioned monetary exchange

Sherri Watson
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14 November, 2017, 23:49

It remains unclear exactly why the PowerPass program is being halted so close to its launch, especially since it was obviously a major part of GameStop's holiday season plans. And in generated a ton of good will towards potential customers new and old. At any time, they could trade it in for another used game. There's no additional charge on each rental, but you can only have one game checked out at a time. It was an ideal scenario for gamers on a budget.

However, GameStop has since instructed store employees to remove all signage relating to the program, which has drawn considerable interest from the gaming community. There's no timing yet for the rental program's return, but it doesn't sound like GameStop has any intention of making the temporary hold more permanent.

According to leaked documentation regarding PowerPass, the service was supposed to officially launch on November 19. Some employees made mention of GameStop's antiquated in-store computers being unable to handle the logistics of PowerPass.

"We have elected to temporarily pause the roll out of the new PowerPass subscription service, based on a few program limitations we have identified", a GameStop spokesperson told Kotaku. Additionally, a GameStop spokesperson told Kotaku that those who have already purchased their membership through the soft launch can receive a full refund, and pick out a used game to keep for their troubles. As well, those existing PowerPass customers are also being given a free pre-owned game to make up for the spontaneous change of plans.

GameStop has not said when the program will be reinstated. Let's hope we get some answers soon. Will we ever see the return of PowerPass at all?