Competitive Benchmarking.

Benchmarking allows you to determine your networks competitiveness in the market and evaluate your competitors through an independent and reliable (third-party) analysis. That analysis will look at the networks voice and data services to determine potential strengths and identify weaknesses in the market. The data it provides can serve as a solid base for planning network expansion and quality improvement exercises. BRIGHTCOMMS has extensive experience as an independent benchmarking company, and it has been recognized for its excellent work by both operators and government regulators.

BRIGHTCOMMS has developed a cutting-edge methodology and developed proprietary tools to guarantee an error-free process. We deliver results that reflect the real performance of your networks. For each network we analyze, we deliver a comprehensive, technical, comparative report, a set of recommendations for improvement, and a high level executive presentation; all of these documents will be available via our web-based visualization and analysis platform, VECTOR, which offers a powerful and intuitive user interface.

BRIGHTCOMMS benchmarking service is ready for 2G, 3G, and 4G networks, covering iDEN, CDMA 1x, EVDO, GSM/GPRS, WCDMA/HSDPA/HSUPA/HSPA+, WiMAX, LTE, and LTE-A; we can also match the latest requirements for LTE-3G handover, CSFB, and VoLTE.

BRIGHTCOMMS offers three kinds of competitive benchmarking:

Commercial Benchmarking to evaluate system performance against the competition from the subscriber’s point of view, focusing on quality and coverage.

Engineering Mode Benchmarking to evaluate system performance from the subscribers point of view against the competition and against network performance indicators; more information is collected and analyzed in order to get to the root causes of failures.

Indoor Benchmarking to evaluate system performance against competition in indoor environments; this useful for pre- and post-verification of indoor solutions systems.

Pre/Post Launch Optimization

To ensure optimal performance at launch, pre- and post-launch optimization should always be executed to manage any deviation from the design. Pre-launch, drive test based optimization is the most reliable. Post-launch optimization relies on drive tests along with collection of real network data and monitoring of the performance counters from the system.

An optimized network performs better, and subscribers notice the difference. You can achieve higher customer satisfaction by reducing the number of dropped calls, coverage holes, access failures, and other errors, thereby reducing churn and increasing customer loyalty.

BRIGHTCOMMS engineers have demonstrated their capabilities and expertise in multiple projects, exceeding expectations and delivering on time.

Smart Network Optimization

Smart Network Optimization is a solution designed by BRIGHTCOMMS to combine all of the information available about your network to ensure it performs its best, from both the subscribers and the network point of view. Smart Network Optimization takes into consideration aspects such as smartphone performance, data subscriber behavior, and the physical network configuration.

Smart Network Optimization is based on our engineering team’s expertise, network raw data, and advanced analysis tools, all deployed to improve your statistical and field KPI. The overall goal is to improve service performance and reduce the number of outages and complaints.

The most remarkable characteristics of the service are:

Pay-for-performance arrangement ensures that you get real improvement in your network!

Work is executed on site by a group of RF professional consultants.

Daily operational optimization ensures your network is always performing at its peak by identifying sites with faults for rectification, targeting the worst-performing elements for improvement, and identifying upgrades in traffic growth areas.

The process is focused on improving and maintaining network voice and data indicators at both statistical and field levels.

Network Swap Optimization

During and after a network swap, it is critical to maintain network stability to avoid negatively affecting subscriber perceptions, especially since the new equipment often has different performance characteristics than the existing network. During network swap optimization projects, BRIGHTCOMMS consultants work alongside field swap teams to benchmark sites before and after the swap. Optimization of the new equipment ensures that coverage and performance is at least as good as and preferably better than before the swap.

Initial Tuning Radio

BRIGHTCOMMS will assure your new sites are properly installed, configured, and operating; take care of performance; and execute all necessary adjustments to reach the best KPI for the new station all while maintaining or even improving your network quality.

The initial tuning service ensures a positive network impact with the incorporation of new sites, a proper site installation, and full radio configuration and performance, removing worries from your team so they can focus on other important tasks.

This service is offered an end-to-end process by site or cluster; a VECTOR platform module is available for data centralization and management.

Remote Wireless Services Support (RWSS)

RWSS is an innovative way to identify an effective response to your network problems. RWSS is a cost-effective solution for support based on analysis of network information in combination with a sophisticated information-exchange system. Our experienced engineers will analyze each case and offer a solution, working remotely under your complete control and monitoring.

RWSS is focused on optimization, network planning, and performance. Common services include:

Frequency planning

RF planning design

Traffic analysis

RF optimization cases

Logical parameters audit and tuning

RF signaling capacity audit and tuning

Drive test analysis

Indoor and outdoor coverage analysis

Interference study analysis

Technical and executive reports

Data post processing

Take advantage of this service and reduce your operational costs contact us now!

Drive Testing

Drive testing collection and analysis of real network data is critical to an effective radio network optimization or expansion rollout. The drive-test team is commonly used for:

Optimization & Troubleshooting: Typically used to aid in finding specific problems during the rollout phases of new networks or to observe specific problems reported by consumers during the operational phase of the network lifecycle. In this mode, drive-testing data is used to diagnose the root cause of specific, typically localized, network issues such as dropped calls or missing neighbor cell assignments.

Service Quality Monitoring: Quality monitoring focuses on the end-user experience and allows mobile network operators to react to what are effectively subjective quality degradations by investigating the technical cause of the problem in time-correlated data collected during the drive test, especially in VIP routes.

BRIGHTCOMMS drive-testing service is ready for 2G, 3G, and 4G networks covering iDEN, CDMA 1x, EVDO, GSM/GPRS, WCDMA/HSDPA/HSUPA/HSPA+, WiMAX, LTE, and LTE-A, as well as the latest requirements for LTE-3G handover, CSFB, and VoLTE.

Indoor Measurements

With the evolution of smartphones and subscribers data-consumption behavior, network performance in indoor environments has become critical to subscribers perceptions of network performance. Let BRIGHTCOMMS evaluate and propose solutions to improve your network with cutting-edge solutions properly calibrated and optimized and perfectly harmonized with the outdoor environment.

Data Post-Processing

In order to assure that your reports offer high-quality information and analysis, delivered on time, BRIGHTCOMMS maintains a specialized post processing center integrated by qualified RF engineers.

If your team is overloaded, consider having BRIGHTCOMMS data post-processing service support you.

More to Improve..

Interference Search

External factors, especially interference, could severely affect the performance of your network. At BRIGHTCOMMS, we use specialized equipment to measure and locate the source of interference, delivering a comprehensive report for specific purposes.

BRIGHTCOMMS has vast experience handling this work for numerous operators, governments, and vendors.

Frequency Plan Optimization

GSM systems still generate revenues for operators, and in most cases, the subscribers base runs mainly over this network. For this reason, optimization must be performed periodically, and a key ingredient of this is the frequency plan; a poor or obsolete frequency plan will be perceived as poor quality by users.

Customer Complaints Support Team

Your engineering department should be focused mainly on network issues, but it is commonly busy taking care of individual customers’ complaints instead. Save Capex delivering to a third party this assignment. BRIGHTCOMMS can handle this for you so that your team can concentrate on the network.

Capacity Management

With the rapid growth of data traffic, keeping congestion in your network at manageable levels can occupy a lot of your engineers time. BRIGHTCOMMS consultants have the experience and tools to efficiently handle this task for you. By obtaining feedback from your marketing department as well as using the traffic trending capabilities of VECTOR, our consultants can re-distribute existing traffic to minimize Capex expenditure and plan the most cost-effective upgrade plan for your network, allowing you sufficient time to order and deploy the additional equipment.

Core and Transmission Optimization

The CORE's optimization service helps operators and vendors identify areas where opportunities for improvement exist, in order to achieve a maximum network utility. The aim of the service is to seek stability and efficiency in the CORE, thereby achieving an outstanding experience at the user level. This service is available for the circuit, packets, IP, and IMS networks, in the design and optimization processes.

The analysis for the optimization of the CORE Network reviews all aspects, including key performance indicators, in order to find points for improvement and prioritize the current strategies of the business. By implementing actions that improve the performance and optimize the allocation of resources, it can have a positive impact on the quality provided to the end subscriber. Network CORE technologies evolve in a rapid and constant manner, thus making follow-up activities often quite complex. BRIGHTCOMMS staffs international experience always ensures that we are at the forefront when it comes to the latest updates. This knowledge is transferred to your local staff throughout the project, to convey information that will allow future stability and maintain a high level of confidence in the network.