UW Medicine eCare

About Your Appointment

Thank you for choosing Northwest Endocrinology for your endocrinology, diabetes and metabolic healthcare needs. Our experienced team of care providers work together to give you the best continuity of care.

When Scheduling an Appointment

To schedule an appointment, please call: 206.368.0035.

When you make your appointment, let the scheduler know the nature of your health concerns. This is essential to allow our providers and staff to plan appropriately for your visit. If you have several concerns, you may need more time than is allotted for a standard visit. Please ask if a longer appointment time is available if you think you’ll need it.

Your Visit

For patients being referred to Northwest Endocrinology Clinic, we make every effort to review your records and schedule you for any necessary tests prior to your new patient appointment with our care providers. By doing so, we are able to ensure you have the best possible consult. Please check the status of your referral by calling our office and speaking with our intake coordinator.

We ask new patients to arrive 15 minutes early in order to complete our new patient forms and complete the registration process. Please bring a valid Washington state picture identification and insurance card; this is required at check-in. Please bring with you to your appointment a complete list of the medications and supplements you take, including dosage and frequency.

*If you have a home monitoring device (e.g. glucose, insulin) please bring it to your appointment.

If you are a current patient and have an urgent or emergent issue that requires assistance from our on-call physician, please use our main number and follow the audio prompts to be connected with our answering service. The answering service will page the doctor, who will respond to you within 30 minutes. We encourage you to write down your concerns before calling so you don’t forget to tell us anything, and have your pharmacy name and number available. Please be aware we do not refill narcotic prescriptions over the weekend. We ask that you inform your physician 24 hours prior to the weekend if you need a narcotic refill.

*If you have a home monitoring device (e.g. glucose, insulin) please bring it to your appointment.

Canceling & Rescheduling Your Appointment

If you need to reschedule or must miss an appointment, please call us at least one business day before your appointment. Please note there may be a $50 service charge billed to your account for late cancellation or no-show.

Hospitalization

Northwest Endocrinology patients who are in need of hospitalization will be admitted to Northwest Hospital & Medical Center unless requested otherwise.

Fasting Blood Draw Guidelines

Fasting for a blood draw means no food or drink (other than water) for a 12-hour time period. You are encouraged to drink water while fasting. It is easier for the phlebotomist to locate your vein when you are fasting when you are well hydrated. Be aware of mints and gum that may contain sugars.

During your visit, if you are given a lab slip for your blood to be drawn seven days before your next appointment, please retain your lab slip until the time the care provider has requested for the draw. Please understand your labs are critical to the overall success of your visit and treatment plan. It’s the patient’s responsibility to have his/her labs done by the appropriate time.