Our network includes 98 percent of all hospitals, 96 percent of all providers, and 98 percent of all urgent care centers in the region.

Outstanding customer service.

Our award-winning UPMC Health Plan Health Care Concierge team calls all new members to welcome them, help them understand their plan, and provide preventive health reminders. The Health Care Concierge team seeks to resolve all concerns in one call or online chat session.

Built-in wellness programs.

UPMC Health Plan members have access to MyHealth, a nationally acclaimed health and wellness program that provides online programs, tools, and over-the-phone advice. Members can work with a health coach to develop personalized action plans for getting in shape, eating better, or losing weight. Members may also use our member wellness website, MyHealth OnLine, to access helpful tools and information.