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Viet - E-reader Tech, Technician

Category: E-Readers

Satisfied Customers: 35264

Experience: Troubleshoot issues with E-readers.

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I am updating a Kindle touch. How can I tell if I am

Customer Question

I am updating a Kindle touch. How can I tell if I am connected to Wi-Fi?We said to "Sync and...) and as nothing seemed to be happening, we turned the Kindle off to start over. This time the "Sync..." did not come up.What are we supposed to be doing?

, then there, select your kindle model, then go to the section "Determine Your Software Version", you can check if your kindle has the latest version; and if needed, follow the instructions there to update your kindle.