Precious Accents Support Center

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Once your item ships the delivery date will depend upon the delivery time of the shipping method you selected at checkout. The US delivery methods and their associated delivery times are as follows:

Precious Accents is not responsible for delays beyond their control due to severe weather, natural disasters, etc.

Also note that delivery times on orders shipping outside of the US cannot be guaranteed for a specific date (regardless of shipping method) due to factors outside of our control including (but not limited to) local customs, severe weather, natural disasters, etc.

Ground: 4-10 Business Days*

Expedited: 2-3 Business Days

2nd Day: 2 Business Days

Overnight: 1 Business Day

Free Ground shipments can take from 4 to 10 business days for delivery although most shipments arrive sooner than this estimate. If you must have delivery by a specific date then Precious Accents recommends one of the other options above. Otherwise, keep in mind your proximity to the location - New Jersey - and plan accordingly. Delivery times will vary from as few as 4 business days (to the East coast) to as many as 10 business days (to the West coast).

For orders by mail: Add products to your shopping cart and proceed to checkout. Fill out the necessary information at checkout then print the checkout page. Mail this print-out and money order or company check to Precious Accents, 7 E. Palisade Ave., Englewood, NJ 07631, USA. Please include your desired shipping method and account for the cost of this method with your payment.

For orders by phone: contact Precious Accents at (866) 707-6001 or (201) 567-6001.

For all orders, please include the desired shipping method and email address. Orders will ship via USPS first class (or international first class) unless otherwise specified. First class shipping to the United States is free of charge.

Every effort is made to give you the exact sizes and weights based on information given to Precious Accents by the manufacturers. However, due to different monitor sizes and settings as well as variations in the manufacturing process, all dimensions and weights are approximate.

Don't be fooled by such terms as "heavy silver plate," "silver color," "gold plated," "alpaca," or "german silver." Precious Accents carrys only the real thing! The gold will be stamped "14K." The silver will also be stamped "925" or "sterling." Precious Accents does carry some non precious metal items, and they will be clearly identified as such.

Jump Rings and Lobster Clasps (or claws) are used to attach traditional charms to a traditional charm bracelet. The Rembrandt Charms are pictured with a Jump Ring. They are also available with a Lobster Clasp, for an additional fee. The lobster clasp is typically easier to attach to a charm bracelet. It also allows you to easily rearrange or add charms to an existing bracelet.

Precious Accents also accepts orders and company checks via mail. Mailed payments must be received by them (and cleared, if necessary) before shipment can be made. Precious Accents can be reached, by mail, at 7 E. Palisade Ave., Englewood, NJ 07631.

Yes. Their gift set includes a pillow box, lamé pouch and bow. If you are sending a gift, Precious Accents will insert your items into the box and add your gift message (in most cases*).

If your gift contains Rembrandt Charms shipping via 2nd Day or Overnight then your gift packaging and gift message will be included; however, Precious Accents will not insert your items into the gift packaging.

Yes, and Precious Accents makes it very easy for you to do so with their Online Order Tracking Utility. You will need both your order number and billing e-mail address in order to access your tracking number.

Please note that tracking numbers are generally available the following morning after an order ships. Also, note that tracking information for most ground shipments is limited to date shipped and date delivered.

About Precious Accents

Precious Accents is an online buyer, seller, and repair service for silver, jewelry and watches with over 30 years experience. Precious Accents has a collection with over 27,000 pieces for sale.

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