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The Hospitality Committee in Uintah County is recognizing the faces of customer service in local businesses. The new Dino “Soar” customer service award recipient is a well-known friendly face at the Vernal McDonald’s. Tiffany Middleton has been working at McDonald’s for a little over a year and is known as the GEM, Guest Experience Manager. “If you have dined at McDonald’s you will instantly remember Tiffany,” shares Uintah County Travel and Tourism Director Lesha Coltharp. “She can be found refilling drinks, chatting with the teenagers, and most significantly the special birthday song she personally sings to anyone celebrating their special day. She is always smiling and greeting people [and] makes you feel like you’re the most important person and has people coming back for more.” Tiffany is a shining example of DINOMITE Customer Service that “Soars” above what is normally seen in the Hospitality Service Industry. Congratulations Tiffany Middleton, this month’s Dino “Soar” customer service award recipient.

Kristin never planned to work in news radio but has thoroughly enjoyed being part of the news team at KVEL. Her love of literature and writing developed in high school which led her to study English Literature and Technical Writing at BYU. She received her BA in English from BYU in 2005 and studied at UVU in Orem for 2 semesters to become a Certified Technical Writer in 2006. Two months after completion she began her dream job of being a stay-at-home mom. As mother of 2 energetic kids, she began writing from home for the KVEL news team in 2011 and considers it the perfect fit as a full time mom and part time writer.

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