Why is it that we are more satisfied and comfortable with blame over the idea that bad things can happen in our organizations? This Operational Excellence moment introduces this discussion to our community. We really do not want people to feel uncertainty, we really don't like chaos, we drive the unknown out of our thinking...all in favor of blame and punishment...and we have done if since history began writing itself.

Think this over and thank you for being a part of this podcast. You make the podcast interesting and popular. Could not do it without you!