This has a lovely gentle aroma and feels refreshing to use. It feels kind but cleansing to my skin and I would be happy to share it with my Husband who has sensitive skin. A little goes a long way so remarkably good value!

UK

Standard - Free when you spend £15 or more in any one order and will be sent via Royal Mail 2nd Class Post. If the order is under £15 the standard postage charge of £2.10 will apply. Delivered in 2-3 days.

Premium - £2.75 and will be sent via Royal Mail 1st Class Post. Delivered in 1-2 days.

Next Day Guaranteed - £7.95 for orders under £50, £9.95 for orders £50 - £100, £14.95 for orders over £100.

Please note: Cut off time for next day service is 2pm, Service only available Monday -Thursday (we do not offer Saturday Guaranteed Service).

EU

Standard - £5.95 for all orders under £100 and are sent via Royal Mail 1st Class Airmail. Delivered 5-7 Days.

You can add the secure priority signed for option for an additional £4.

Free Shipping for all orders over £100 and are sent via Royal Mail Signed For Airmail.

Please note: All our product prices are shown including VAT, however the VAT (currently 20%) is automatically removed when you checkout if your billing and delivery address is outside the EU.

Please note:we cannot be held responsible for any import taxes or duties levied by authorities in the destination country. International parcels may be subject to customs charges in your home country, which you will be required to pay.

If you have any queries with regards to duty on imports, we suggest you contact your local customs office.

Items can only be returned if they are unopened, unused and in a re-saleable condition with all tamper-resistant seals, packaging and any cellophane intact and must be returned within 14 days of despatch at your own expense.

If you wish to return an item for a refund/exchange/credit, please fill in our short returns form and we will then send you your unique returns code. Once you have received this, please send the items back to the following address (we would advise wrapping items in the same or similar packaging in which you received them and choosing a signed for option as we cannot process the return until the item is received and Lucy Rose will not be liable for any lost return parcels or return postage costs.

Lucy RosePO BOX 136Ross-on-WyeHR9 9XY

Please include a copy of your invoice or order number along with the returns code we have issued you.

Once we have received your returned item, we will then process your refund, exchange or credit voucher within 48 hours and confirm this to you via e-mail.

Please note: If you have returned an order to us because you no longer wanted it or have changed your mind then we will not be able to refund any of the original postage costs. If your order value after returning your items no longer qualifies for free shipping, delivery charges will be deducted from your refund. If you received a free gift and your order no longer qualifies, the free gift must be returned or its value will be deducted from your refund. If you have used a discount voucher and your order no longer qualifies, the voucher value will be deducted from your refund. Your statutory rights are not affected.

For full details of our terms and conditions regarding returns including your right to cancel under the distance selling regulations, please visit our terms and conditions page.