canon rumors FORUM

I hope other CPS members are having. Better luck than I. I emailed them Monday and received a response that the contacts on my 85L must be dirty and that was the reason for the error. I informed them that this was a brand new lens and I knew of plenty others with the same error with this combo. I then received this email

"Thank you for contacting Canon product support. We value you as a Canon customer and appreciate the opportunity to assist you with your EOS-1DX camera and error message.

I have no precedent for your report. I am sorry for the inconvenience.

Please let us know if we can be of any further assistance with your EOS-1DX camera . Thank you for choosing Canon."

I can say that I mounted the 85L II, left the menu screen open for a while, took a few shots, and reviewed some images, all without an Err80. Note that what I did not do was to enable the orientation-sensitive AF point function. I already know that that breaks AFMA, and am starting to suspect it may be involved with this issue as well.

I can say that I mounted the 85L II, left the menu screen open for a while, took a few shots, and reviewed some images, all without an Err80. Note that what I did not do was to enable the orientation-sensitive AF point function. I already know that that breaks AFMA, and am starting to suspect it may be involved with this issue as well.

I hope that is not an issue on mine. I use that feature heavily for sports. I'll check as much out as I can Saturday.

Logged

2 x 1DXB1G, MAC, GLIAC

Richard Lane

I shot my first 300 frames with my brand new 1DX and a new 85LII today and had err80 appear 6 times telling me to power down camera and reinsert the battery back. I am using Sandisk Extreme Pro 32gb cards.

Anybody else seeing this. Someone on POTN board seems to think its temp/humidity related. I live is S Florida...

Moody, same exact thing with me. 85L II, Sandisk Extreme Pro 64gb (slot 1) and 32gb (slot 2).I first saw the error after only a handful of photos but I thought it was because I had the LP-E4 from the 1D4 installed. It mostly happens to me when I am reviewing the photos on the card. If it happens once then after I turn off the camera and re-insert the battery then it will most likely happen again. But if I try to snap a few pics before reviewing again then it seems to go away for a little while. I'm still talking with CPS, they want to send it in for repair but not even sure if they can find the issue. I didn't have any errors yesterday in the studio so I'm going to hold out.

...Images look to good to give up the camera for a small glitch.

First shot was at ISO 4000, second one was shot using Automatic point selection and iTR

This is my first post here! I've been a longtime lurker, and finally decided to join, as I've been enjoying the site. Thanks for all of the good info here!

Here's an update to the above link: The OP/user at P.O.T.N sent his new 1DX into Canon (CPS) and apparently he was told that his Error 80 was due to a bad Printed Circuit Board (PCB) that would require a replacement part from Japan. So, it sounds like a hardware issue. There seems to be quite a few people reporting this issue, so perhaps Canon got a bad batch of PCB's, or this occured in the manufacturing process. Lets hope for the best!

I shot my first 300 frames with my brand new 1DX and a new 85LII today and had err80 appear 6 times telling me to power down camera and reinsert the battery back. I am using Sandisk Extreme Pro 32gb cards.

Anybody else seeing this. Someone on POTN board seems to think its temp/humidity related. I live is S Florida...

Moody, same exact thing with me. 85L II, Sandisk Extreme Pro 64gb (slot 1) and 32gb (slot 2).I first saw the error after only a handful of photos but I thought it was because I had the LP-E4 from the 1D4 installed. It mostly happens to me when I am reviewing the photos on the card. If it happens once then after I turn off the camera and re-insert the battery then it will most likely happen again. But if I try to snap a few pics before reviewing again then it seems to go away for a little while. I'm still talking with CPS, they want to send it in for repair but not even sure if they can find the issue. I didn't have any errors yesterday in the studio so I'm going to hold out.

...Images look to good to give up the camera for a small glitch.

First shot was at ISO 4000, second one was shot using Automatic point selection and iTR

This is my first post here! I've been a longtime lurker, and finally decided to join, as I've been enjoying the site. Thanks for all of the good info here!

Here's an update to the above link: The OP/user at P.O.T.N sent his new 1DX into Canon (CPS) and apparently he was told that his Error 80 was due to a bad Printed Circuit Board (PCB) that would require a replacement part from Japan. So, it sounds like a hardware issue. There seems to be quite a few people reporting this issue, so perhaps Canon got a bad batch of PCB's, or this occured in the manufacturing process. Lets hope for the best!

Richard Lane

Wow, That's quite alarming! Sorry, to hear about your troubles. I was hoping that this was just an isolated event.Since you mentioned that the error occurred again once you started setting some menu functions, perhaps you should reset the camera settings and only use the default settings for now, or only change one setting at a time in order to determine if it is repeatable. Thanks for reporting the issue. Lets hope that Canon can come up with a solution after investigating this further.

Wow, That's quite alarming! Sorry, to hear about your troubles. I was hoping that this was just an isolated event.Since you mentioned that the error occurred again once you started setting some menu functions, perhaps you should reset the camera settings and only use the default settings for now, or only change one setting at a time in order to determine if it is repeatable. Thanks for reporting the issue. Lets hope that Canon can come up with a solution after investigating this further.

Latest info I have just received: Apparently, Canon SG may have been aware of this issue. Cathay Photo told me that there was a recall of all their 1st batch of 1DX due to an issue he wasn't able to advise (too technical for him probably). They have since asked all their customers who bought the first batch to send down for an exchange. They are currently selling the 2nd batch where so far, no problems reported yet.