Susquehanna Health partners with Summit Healthcare to address system downtime

Susquehanna Health, a health system that includes three affiliate hospitals in rural north-central Pennsylvania, has adopted Summit Healthcare’s Downtime Reporting System (DRS) to meet its business continuity needs and the data protection requirements that come alongside disaster recovery efforts. With 228 licensed acute beds, the health system serves approximately 13,000 inpatients each year. The Summit Downtime Reporting System will ensure access to critical patient data in the event of a Siemens HCIS or network downtime.
“The healthcare industry’s increasing dependence on electronic records systems is making business continuity and data loss prevention strategies critical for all providers,” says Tim Schoener, Assistant Vice President of IT at Susquehanna Health. “After hearing how Summit Healthcare can help safeguard our patients’ data, it wasn’t difficult to settle on a decision to use the Summit DRS solution. Providing the best care possible is the most important goal of any IT investment. Ensuring that key data is constantly available, especially during a system downtime disaster, is essential to enabling doctors to give their best to patients.”
Summit DRS can support business continuity strategies by providing both clinical and non-clinical users with a snapshot of key information regardless of whether the downtime is planned, unplanned or even the result of a natural disaster. Report generation and data capture tools provide the snapshots of critical data, while sophisticated data encryption and secure delivery tools protect information and give healthcare providers access to content. The DRS solution can be configured to work with all HCIS vendor systems including situations where the network is down.

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