I prefer selamectin (Revolution, Stronghold) for routine flea and parasite control, because it is relatively nontoxic in dogs and cats (especially compared with the pyrethrins in OTC spot flea controls), and I can easily measure out the correct dose based on the animal's weight. This website filled my selamectin order quickly and correctly, using the Pfizer Stronghold brand of 12% selamectin. This order was shipped from the UK, and arrived 8 days after the order was placed. The confusion expressed by other reviewers may result from the difference in brands and composition in the UK. The website could help by specifying the exact ingredients and amounts in each medication, and pet owners should buy medications based on the ingredients, not the brand name.

DO NOT USE

by Rod Buvens

on October 23, 2012

DO NOT use this company - we ordered Heartgard and it came in an alternate formulation (missing one of the ingredients).
Even though USAPetExpress.com says they offer a full refund if not satisfied, they refused to honor their own policy.

Say hello to my credit card dispute, you idiots.....

Shifty, to say the least

by Rod Buvens

on October 6, 2012

DO NOT use this company - we ordered frontline and it came in an alternate formulation (missing one of the ingredients). Even theough they say they offer a full refund if not satisfied, they refused to honor their own policy.

Say hello to my credit card dispute, you idiots.....

consumer

by Donna Holiday

on September 18, 2012

I ordered and would not have done so had I known I was getting a product out of the US. I attempted to correspond with this company using the address they provided for customer service and it is not even a working emial address. WHAT A BUNCH OF SCAMMERS! I still have not received my order and now don't trust that it will even be a legitimate product or safe for my animals. I won't deal with them again and I will post this review anywhere they will listen to me.

Be very careful

by Terry

on July 18, 2012

A few weeks back, I placed an order for several boxes Heartgard and Advantage Flea medications. First of all, they came in from a foreign country. If USA Pet Express is located here in America, then WHY do they have to go out of country to fill orders????? Secondly, I called the manufacture of Heartgard and asked if they used USA Pet Express and they said definitely not. They only deal directly with veterinarians solely. She said I needed to be very cautious about giving my pets the meds ordered thru this company, it most likely has No medicinal benefits and too, it could harm our pets. The only reason we used this company is because it did not require a vets prescription. We have several pets and cannot afford the vet any longer. We were so happy to find this company and not have to get blood work or prescriptions from our vet, which is astronomical in cost, but we ended up $242.00 outta pocket and now our pets are in danger of getting heart worms from not having the right meds. This company should be investigated or they need to stand up and PROVE they are legit along with the meds we've ordered from them

Deceptive selling

by CheckinUpOnYa

on July 13, 2012

I ordered Frontline Plus for my cats from usapetexpress because the price was the best I could find online. They did not ship genuine Frontline Plus, they sent some frontline combo stuff. I dont think it works as well as the actual Frontline Plus. This seems pretty deceptive to advertise it as the actual Frontline Plus. The combo stuff comes from europe and it was shipped from an international location.

Be careful !!

by Terry Smith

on June 20, 2012

Was looking to get a better price then the vets around me could offer for Revolution for cats. I have 4 cats all under 15 lbs.
USAPetExpress had a great price. They do note after Revolution that it's also known as Stronghold. Pics on website show the Revolution product in lbs known in USA. They were never going to ship Revolution, I received Stronghold sold for the United Kingdom.
Called Pfizer animal products in USA, & they wouldn't at first even acknowledge they made Stronghold. The rep did eventually, but said they couldn't verify what I received & that there's a ton of counterfeit meds on internet.
So, in my case USAPetExpress never stated what I would receive. It should have said, 'Stronghold also known as Revolution'. I'm keeping it because from emails I got it'll be a hassle to return. Sure hope Stronghold is same as Revolution for use in USA.
Their website is VERY deceiving !!!!!

Bait and Switch

by Dan Porter

on April 19, 2012

Three full weeks after I placed my order (that was supposed to be in stock) I received an email that the heartworm medication was not available and not in stock. I was told I could accept a replacement or wait. No refund was available. Although this web site's prices were cheaper, there is no advantage when they do not ship anything. I will never deal with this company again.

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