Best Answer

When withdrawing money to your bank, there are several key aspects you need to remember:

The day the withdrawal was processed. Transfering money from one bank to another depend on the sending and receiving banks operating hours. If you initiate a withdraw through your Payoneer account but the bank is closed, you will not receive a confirmation of the transaction until the bank is open.

For example, if you made a withdrawal request on Friday but the bank was not open on Friday to handle the request, the process will not begin until the bank reopens on Monday.

Weekends and holidays. As the old saying goes, it takes two to tango.
The banks operating hours in each country are not identical. If there is a holiday in the sending banks region compared to yours, they cannot count a business day to process the payment and vice versa.

The time it takes to process a withdrawal request many times depends on both banks operating times.

You can find additional examples to why a payment may be arriving late on the following blog.

With that said, Payoneer does not expect it's users to wait longer based on this. If at any point you are experiencing a delay in receiving your payment, you should contact Payoneer support right away so they can begin looking into your case.

@aalovelybebe,
There may have problem to process your withdrawal. I suggest you to call payoneer mentioning first reference number.
Thank You!

i always contacted the payoneer support for this matters but i dont get a specific way to solve my issue i need my money back so that i apply for the payoneer mastercard, turning 1 month and my issue not yet solve, theres no mail or even answer when will i get or arrived my money on my local bank, actually i from in the philippines and its my first time here in payoneer, my experience is terrible

Hi, it seems like you may be sending multiple e-mails regarding the same inquiry, which is definitely understood in such an urgent matter. The best chance to receive an actual representative's reply is to reply to the automated text. The last few weeks had a few regrettable delays, however each delayed transfer needs to be checked by our team on an individual basis.

yes , i sending multiple emails but the sad thing is i dont get any relevant answer and a costumer service that cant help me much, everytime i contact the support they always say different excuses, always wait for 2 bussiness day until when would i wait? turning 1 month my money stuck from somewhere. even the Mt103 they cant provide so what will i do?

I'm new to Payoneer, my first withdrawal to bank account was quite fast, money reached my account after two days. Next withdrawal have got some issue, ten days passed and money not yet received, even unable to reach support, have tried several times to open support center but it never opens, always asks for log in, and after I login, support page never appear, rather it redirects to main account page.

Same issue here. I contacted payoneer customer service about my withdrawal since friday and I received an email from them that I have to wait 4 business days to get the money on my Philippine bank account. Apparently, when I checked my visa card yesterday(March 10, 2017). There is no funds yet so I decided to send them an email again and again. They replied and sent me a bank confirmation. Do I need to contact my bank? Please help me with this matter.