Policies & Procedures

In order to get the most from your educational experience at Anaheim University, please review Anaheim University's admissions policies and procedures below.

Concurrent Enrollment

Anaheim University does permit students to be concurrently enrolled in another degree program at another institution while meeting the University's degree requirements.

Admission Requirements

Doctor of Business Administration in International Business, Sustainable Management, Entrepreneurship, or Management

An application for the Doctor of Business Administration Program in International Business; Doctor of Business Administration Program in Sustainable Management; Doctor of Business Administration Program in Entrepreneurship; or Doctor of Business Administration Program in Management must include the following:

Application form

Application fee ($75)

One recent color photograph (digital is okay).

Official transcripts, licenses or certificates. The DBA program requires a Masters degree in business administration, in a functional area of business, non-profit management, public administration, a JD degree, or other degree relating to managerial functions from an accredited institution recognized by the US Department of Education and/or CHEA, or by the government of the country in which the degree was awarded, and with an overall GPA of no less than 3.0 on a 4.0 scale, or equivalent from non-USA Institutions. (Note: If the university does not routinely issue transcripts in English, original language records must be submitted with official English translations. We will accept translations issued by the university or a professional translating service. Translations must be exact and complete versions of the original records.)

At least one course in each of the following: accounting, finance and economics. This requirement must be met before admission to the DBA program.

A resume documenting a minimum of 5 years of work or teaching experience in a relevant area of business

International MBA, Diploma or Certificate; Sustainable Management MBA, Diploma or Certificate; or Master of Entrepreneurship

An application for an International MBA, Diploma or Certificate; Sustainable Management MBA, Diploma or Certificate; or Master of Entrepreneurship must include the following:

Application form

Application fee ($75)

One recent color photograph (digital is okay).

Official undergraduate transcripts from an accredited institution recognized by the US Department of Education and/or CHEA, or by the government of the country in which the degree was awarded, in a sealed envelope from the awarding institution.

An application to the MFA in Digital Filmmaking program must include the following:

Application form

Application fee ($75)

One recent color photograph (digital is okay).

Official undergraduate transcripts from an accredited institution recognized by the US Department of Education and/or CHEA, or by the government of the country in which the degree was awarded, in a sealed envelope from the awarding institution.

A resume.

A brief statement (300-400 words) indicating why you have selected the Anaheim University program, what you hope to get out of it, and how it will help you in your present and future career.

TESOL Doctor of Education (Ed.D)An application for the TESOL Doctor of Education (Ed.D) Program must include the following:

Application form

Application fee ($75)

One recent color photograph (digital is okay).

Official transcripts, licenses or certificates. The Ed.D in TESOL Program requires a Masters degree in TESOL or Applied Linguistics or in a relevant area of Education required from an accredited institution recognized by the US Department of Education and/or CHEA, or by the government of the country in which the degree was awarded, and with an overall GPA of no less than 3.0 on a 4.0 scale, or equivalent from non-USA Institutions.

A resume documenting a minimum of 4 years experience in some aspect of TESOL (teaching, teacher education or publishing).

An outline (1,000 words) of the research that the applicant envisions undertaking for the dissertation.

Three references attesting to personal and professional qualifications. One reference must be from each of the following: · A recent employer. · A TESOL professional who can attest to the applicant’s potential as a doctoral student.· A member of the academic faculty where the applicant completed his/her MA.

TESOL: Master of Arts (MA), Graduate Diploma, and Graduate TESOL CertificateAn application for a TESOL Master of Arts (MA), TESOL Graduate Diploma, and Graduate TESOL Certificate must include the following:

Application form

Application fee ($75)

One recent color photograph (digital is okay).

Official undergraduate transcripts from an accredited institution recognized by the US Department of Education and/or CHEA, or by the government of the country in which the degree was awarded, in a sealed envelope from the awarding institution.

A resume.

A brief statement (300-400 words) indicating why you have selected the Anaheim University program, what you hope to get out of it, and how it will help you in your present and future career.

TESOL Undergraduate DiplomaAn application for a TESOL Undergraduate Diploma must include the following:

Application form

Application fee ($75)

One recent color photograph (digital is okay).

Official high school transcripts or equivalent (GED, certificate of high school equivalency, documentation of completion of state-approved home school program, DD214 military form indicating high school completion) from an accredited institution in a sealed envelope from the awarding institution.

Non-native English speakers must demonstrate college-level proficiency in one of the following ways:

Degree from an accredited institution where English is the primary language of instruction.

Transcript from an accredited institution indicating completion of at least 30 semester hours of credit where the language of instruction was English (“B” average for Ed.D, Masters, Graduate Programs & Graduate Certificates; “C” average for TESOL Certificate, Teaching English to Young Learners Program or TESOL Undergrad).

Transcript from an accredited institution indicating a “B” or higher in an English composition class (Ed.D, Masters, Graduate Programs & Graduate Certificates); “C” or higher for TESOL Certificate, Teaching English to Young Learners Program or TESOL Undergrad.

A minimum BULATS Level 3 (60), accepted only for Cultura Inglesia in Brazil.

A minimum grade of Level 3 on the ACT COMPASS’s English as a Second Language Placement Test.

A minimum grade of Pre-1 on the Eiken English Proficiency Exam.

A minimum B1 English proficiency level identified within the Common European Framework of Reference (CEFR) Standards and assessed through various ESOL examinations, including the University of Cambridge.

Non-Discrimination Admission Practices

Anaheim University observes fully the rights of all applicants and commits no action that would be detrimental to any applicant's opportunity to enroll because of age, religion, disability, ethnic background, national origin, gender, race, sex, sexual orientation, veteran status, color, creed, or any other characteristic protected by applicable law.

Student Acceptance

Students will be notified of their acceptance, provisional acceptance, or denial via email from Student Services after all application evaluations have been completed.

Enrollment and Program Commencement

Applicants who wish to become an enrolled student must commence their academic program within 2 terms from the time of enrollment in order to keep their status as an enrolled student. Students who do not begin their program within 2 terms, must begin paying the $200 records fee for each term they do not commence a course in order to keep their status as an enrolled student. This records fee also covers Leave of Absence Fees. Students who do not keep their status as an enrolled student but wish to begin their studies at a later date, are subject to going through the application process from the beginning and will be subject to the polices, procedures and tuition fees in effect at that time.

Graduation Requirements

Anaheim University has a prescribed curriculum for each of its degrees. Students are required to complete 76 course units (16 courses, 4 units each, plus a dissertation) for the Doctor of Education (Ed.D) in TESOL program; 44 course units (9 courses, 4 units each, plus an 8 unit research portfolio or thesis) for the Master of Arts (MA) in TESOL; 24 course units (6 courses, 4 units each) for the Graduate Diploma in TESOL; 8 course units (2 courses, 4 units each) for the Graduate TESOL Certificate; 60 course units (15 courses, 3 units each, plus a dissertation) for the Doctor of Business Administration in International Business, Sustainable Management, Entrepreneurship, or Management; 36 course units (12 courses, 3 units each) for the MBA in International Business, MBA in Sustainable Management, or Master of Entrepreneurship; 18 course units (6 courses, 3 units each) for the Diploma in International Business or Sustainable Management; and 9 course units (3 courses, 3 units each) for the Certificate in International Business or Sustainable Management; and 3 course units for the TESOL Certificate. Doctor of Education (Ed.D) in TESOL students and Master of Arts (MA) in TESOL students must also attend two four-day residential sessions and Master of Fine Arts (MFA) in Digital Filmmaking students must attend 1 residential. All Anaheim University students are expected to maintain a 3.0 or B average throughout their term of study. Students will not be awarded course units for any course in which they receive a final grade of “F”. Graduates must complete an end-of-program survey and fulfill all financial obligations to the school before their diploma and transcripts can be released to them.

Graduation with Honors

Students graduating with a GPA of 3.50 and above will graduate with honors as follows:

3.95 to 4.00

Summa Cum Laude

3.80 to 3.94

Magna Cum Laude

3.50 to 3.79

Cum Laude

Grading System and Academic Credit (Credit Hours)

The academic credit used by Anaheim University is the semester hour equated to the requirements of independent study. All graduate-level courses constitute either four semester hours equaling approximately 180 hours of work per course or three semester hours equaling approximately 135 hours of work per course (reading, Online Discussion Forum postings, written assignments, research papers and assigned supplementary requirements). During the course development stage, the faculty member establishes learning outcomes and states these in the course objectives. Each course is then reviewed and approved by the appropriate Dean or Program Director. Each course must demonstrate learning outcomes that can be achieved by the typical student in line with the Carnegie unit, in which one semester hour represents 15 hours of academic engagement (e.g., real-time webcam classes and Online Discussion Forum participation) and 30 hours of preparation. Students earn a percentage that is translated into a letter grade, which is then used to calculate the final GPA.

Grade Point

*All graduate students are required to maintain a 3.00 minimum grade point average **All certificate students must receive a minimum score of 70% to pass. ***Students who have earned less than an overall score of 70% will need to retake the course, whether graduate or certificate level.

Grading Structure

The grading structure for each TESOL, International Business, Sustainable Management, and Entrepreneurship course varies by course and is listed within the online course guide for each course.

Late Assignments

Late assignments will be downgraded a minimum of 10 percent. Individual instructors are authorized to downgrade assignments up to 100 percent after the second week. In exceptional circumstances, students may apply for an extension to the Dean or Program Director.

Retake policy

A student will be allowed to retake a course once in order to improve the grade. All retakes require the permission of the appropriate Dean or Program Director. The higher grade will be used to calculate the GPA, and the credits for the course will be counted only once toward graduation requirements. All courses are subject to their current fees at the time of the retake. Students may retake up to 3 courses (12 units) in the Doctor of Education (Ed.D) or Master of Arts (MA) in TESOL programs; 2 courses (8 units) in the Graduate Diploma in TESOL program; and 1 course in the Graduate TESOL Certificate or Undergraduate TESOL program. Students may retake up to 3 courses (9 units) in the DBA in International Business, DBA in Sustainable Management, DBA in Entrepreneurship, DBA in Management, MBA in International Business, MBA in Sustainable Management, or Master of Entrepreneurship programs; 2 courses (6 units) in the Graduate Diploma in International Business or Sustainable Management programs; and 1 course (3 units) in the Certificate in International Business or Sustainable Management programs. Students may

retake up to 3 courses (12 units) in the Master of Fine Arts (MFA) in Digital Filmmaking program. For Ed.D. students: If a student fails a course because his/her first assignment grade was very low and the grade for the second assignment did not allow the student to make up and achieve an overall B (in effect the ‘passing’ grade), the student is allowed to redo the first assignment which will be awarded no more than a B grade. The student will be charged an additional $225 to resubmit an assignment for grading; payment arrangements must be made with Student Services prior to resubmitting the assignment to the professor.

Cheating, Plagiarism and Falsification of Records

Cheating is an act of obtaining or attempting to obtain credit for work by the use of dishonest, deceptive or fraudulent means. Plagiarism is the act of taking ideas, words, or specific substance of another and offering them as one's own, and falsification of records is a misrepresentation of statements in submitted records. Students accused of cheating or plagiarism are entitled to and may petition the Dean or Program Director of the disciplinary unit for due process and review by an appropriate forum. Discovery of falsifying records is grounds for immediate dismissal and forfeiture of all financial payments and academic credits. It is the responsibility of each professor to determine whether students are doing their own work.

Transfer Credits

Anaheim University will accept up to two (or three, for a DBA) graduate semester classes or the equivalent in units (6 units for an MBA or ME, 8 units for MA TESOL, MFA or Ed.D, 9 units for a DBA) awarded by another institution toward a Masters or Doctoral degree at Anaheim University. The entering student will be required to clearly demonstrate the equivalency of a transfer course through relevant documents (syllabus, catalog, course outline) and justify its acceptance through petition. No course will be considered for transfer with a grade lower than a “B” or its equivalent. Petitions are directed to the specific Dean or Director for the affected program. There is a fee of $75 per graduate course, and the overall program cost will be adjusted to reflect credit for the approved class(es). All petitions for transfer credit must be submitted as part of the student’s initial application to the University. Credits awarded as part of another degree will not be accepted for transfer. Anaheim University has not entered into an articulation or transfer agreement with any other college or university.

Equivalency Requirements

Students without an earned bachelor’s degree will be admitted to a graduate level program only in exceptional cases when the university can document with reasonable assurance that the applicant possesses the skills and abilities to successfully complete and benefit from the program. Exceptions will be reviewed and granted by the appropriate Dean or Program Director. Students must submit official transcripts of higher education completed, documentation of professional qualifications and certifications, a resume, and a 300-400 word statement explaining why they have selected the Anaheim University program, what they hope to get out of it, and how it will help them in their present and future career. Students must also demonstrate a minimum of seven years of experience in the related area. Students without an earned bachelor’s degree who are admitted to a graduate level program will be admitted on a provisional basis and must earn a “B” or higher in their first two courses. The number of students enrolled into a graduate program without a Bachelor’s degree will not exceed five percent of the active enrollments for that program.

Experiential Credit

Anaheim University will not extend experiential credit to any student.

Academic Probation

In all classes taken at Anaheim University and in all transferable courses from other colleges and universities, the University expects students to maintain at least a 3.0 GPA. A student is subject to academic disqualification if his/her overall cumulative GPA or their Anaheim University cumulative GPA remains below 3.0 for two consecutive semesters. A student may appeal this situation to the appropriate Dean or Program Director for reinstatement. Current University policy states that if a student is placed on academic probation, s/he may remain on probation for only two (consecutive) terms. Should the Dean or Program Director place a student on academic probation, the student must abide by all deadlines set forth at that time.

Residency Requirement and Distance Learning Timeline

Residential attendance is not required for students enrolled in the DBA in International Business, DBA in Sustainable Management, DBA in Entrepreneurship, DBA in Management, MBA in International Business, MBA in Sustainable Management, Master of Entrepreneurship, Diploma in International Business or Sustainable Management, or Certificate in International Business or Sustainable Management. The University offers these business courses in modules of six weeks. Course assignments are made available to enrolling students through the Internet.

The University offers its TESOL degree program courses (Doctor of Education (Ed.D), Master of Arts (MA), Graduate Diploma in TESOL and Graduate TESOL Certificate) and MFA degree program courses in modules of nine weeks. Course assignments are made available to enrolling students through the Internet. Attendance at two residential sessions, which will be held either in California or in another selected location, is required for students enrolled in the Doctor of Education (Ed.D) in TESOL or the Master of Arts (MA) in TESOL degree programs. At the residential sessions, students are involved in a series of hands-on workshops in which they explore both TESOL in practice and a theoretical and empirical perspective on TESOL in greater depth than is possible in online classes. Attendance at one residential session, which will be held either in California or in another selected location, is required for students enrolled in the MFA program. Please see the residential session schedule on the University website for more information.

The TESOL Undergraduate program courses, and the TESOL Certificate and Teaching English to Young Learners Certificate programs are offered in modules of 15 weeks. Course assignments are made available to enrolling students through the Internet.

The computer plays a major part in Anaheim University’s role as an online university by allowing an exchange of ideas among faculty and other students. One feature of the Internet-based curriculum is rapid feedback for academic activities.

Continuous Enrollment

All Anaheim University degree-seeking students are required to keep active status from the date of commencement of their first course through their final course in their degree program. Although it is possible to take one or more terms off from their studies, all Anaheim University degree-seeking students are required to pay the records fee for every term beginning with the term of commencement and ending upon completion of their final course. This records fee also covers Leave of Absence Fees. Failure to pay the records fee will result in the student's degree-seeking status being terminated. Any student who discontinues his/her studies with the University and then wishes to resume studies at a later date will be required to either re-apply to the program at the current tuition and fees or pay for any unpaid records fees prior to receiving permission to resume their studies.

Library

Anaheim University requires all of its students to make extensive use of library facilities and resources in the course of their program. The University's online resources provide a major boost in assisting and supporting a student's academic work. The login ID and password provided by the University to the student upon enrollment will provide the student access to the online resources.

Anaheim University makes certain provisions in order to provide access to library resources and library services for all students enrolled directly through Anaheim University. However, students enrolled in Anaheim University’s online graduate degree programs are required to have an additional reserve fund to be used for the purchase of journals and research - materials that will aid them in their studies by providing information specific to their unique areas of interest and research - and to provide access to software and other resources that may help them in the completion of their studies. The research reserve fund is $1,500 for master degree students and $2,500 for doctoral students to be used over the duration of their program. Note: Students are not required to spend the entire research fund - only that amount necessary in order to carry out their research. This research reserve is not paid to Anaheim University.

Inactive and Withdrawals

It is the responsibility of the student to inform Anaheim University of withdrawing or becoming inactive in a program. Failure to properly inform the University can require a new application and additional fees. The Official Notice of Withdrawal Form can be downloaded from the University website.

Petition for Special Medical Leave of Absence

Students may also petition for a medical leave of absence during their program, which is handled differently than a voluntary leave of absence. The maximum period for a medical leave of absence is ninety (90) days per leave. Students may apply for a maximum of four (4) leaves of absence for medical reasons throughout their degree program. Each leave of absence must be ninety (90) days or less and requires a separate petition which must be approved by the University’s administration. Only students in good academic and financial standing will be considered for approval of medical leave. The Petition for Special Medical Leave of Absence Formcan be downloaded from the University website and requires a doctor's signature.

Learning or Other Disabilities

Anaheim University will make reasonable provision for students with learning or other disabilities that may otherwise prevent them from succeeding academically. The student will be required to submit appropriate documentation of the disability from a professional qualified to assess the nature and extent of the disability. The student submission will be reviewed by the appropriate personnel, and the decision will be documented in the student’s file. All such documentation will be kept confidential. Appeals regarding disability related issues will be directed to the President.

Student Classification

Matriculated students are those who have been officially enrolled in the degree program, have passed two courses with a grade of B or higher, and are therefore considered degree candidates by the University.

Notice Concerning Transferability of Units and Degrees Earned at our School

Anaheim University is nationally accredited by the Distance Education Accrediting Commission (DEAC). The DEAC is an accrediting commission based in Washington, D.C. established in 1926. The Distance Education Accrediting Commission is recognized by the Council for Higher Education Accreditation (CHEA). The Distance Education Accrediting Commission is listed by the U.S. Department of Education as a recognized accrediting agency.

The transferability of credits you earn at Anaheim University is at the complete discretion of an institution to which you may seek to transfer. Acceptance of the degree, diploma, or certificate earned at Anaheim University is also at the complete discretion of the institution to which you may seek to transfer. If the credits or degree, diploma, or certificate that you earn at this institution are not accepted at the institution to which you seek to transfer, you may be required to repeat some or all of your coursework at that institution. For this reason you should make certain that your attendance at this institution will meet your educational goals. This may include contacting an institution to which you may seek to transfer after attending Anaheim University to determine if your credits or degree will transfer.

Treatment of Students, Staff and Faculty for Sexual Assault

Anaheim University is committed to creating and maintaining an academic environment dedicated to learning in which individuals are free of sexual harassment from colleagues, faculty, staff or students. The University condemns any conduct under the definition of sexual harassment or sexual assault and is prepared to respond immediately to any violation by taking action and/or correct any improper behavior. Sexual harassment can vary with particular circumstances. These can be described as unwelcome or offensive sexual advances, requests for sexual favors, unwanted or uninvited verbal suggestions or comments of a sexual nature, or objectionable physical contact carried out in the workplace or in the educational environment. Such behavior may offend the recipient, cause discomfort and humiliation, or interfere with work or learning. Coercive behavior, including suggestions that academic or employment rewards or reprisals will follow the granting or refusing of sexual favors, constitutes intolerable conduct. A single incident of this kind is sufficient grounds for investigation and may result in discipline and/or expulsion. Sexual assault has been defined to include rape, acquaintance rape, and other forms of forcible and non-forcible sex offenses. All such kinds of assault are absolutely intolerable. An allegation of such action is sufficient grounds for an investigation and may result in discipline and/or expulsion. All persons subjected to offensive sexual behavior shall pursue the matter through the established grievance procedure.

Non-Fraternization

When faculty and staff members interact with students, they are in a position of trust and power. These relationships cannot breach our ethical standards or jeopardize the effective functioning of the University by giving the appearance of either favoritism or unfairness in the exercise of professional judgment, access, or time. In developing relationships with students, faculty and staff members are expected to be aware of their professional responsibilities and to avoid perceived or actual conflict of interest, favoritism or bias. Accordingly, intimate relationships, even if consensual, are prohibited between a faculty or staff member and a student, if the faculty or staff member is in a position to exercise power or authority over the student in the way of teaching, grading, advising or otherwise supervising. Efforts by faculty and staff members to initiate such relationships also are expressly prohibited.

In the event such a relationship pre-exists the employee or student’s tenure at Anaheim University, the involved employee shall report such relationship immediately to his or her supervisor, who shall take appropriate steps consistent with this policy, including the removal of any teaching, grading, advising, or similar relationships between the employee and the student. Allegations of harassing behavior must be reported to the Administrative Director. It is unlawful to take adverse actions against any member of the Anaheim community for filing a complaint of harassment or discrimination, or for cooperating in the investigation of such a complaint.

Attendance

Anaheim University students participate in a weekly discussion forum in which they must contribute regular substantive posts to the discussion questions. In addition, all degree students must participate in the scheduled Real-Time Online Classes for each course. Business courses include two online classes within the six-week term; students are expected to attend both sessions and must make arrangements with the professor for make-up work if they are unable to attend a session. TESOL and MFA degree courses include eight online classes within the nine-week term; students are expected to attend at least six of the sessions. Students are expected to utilize their webcams during their live classes regularly throughout their program. In addition to providing a more interactive learning environment, use of webcams will also allow Anaheim University to complete student identity verification in line with accreditation requirements. Periodically during the program, Anaheim University will request a student to turn on his/her webcam for this purpose. In addition to the assigned course assessments, students are graded on participation in the discussion forum and online classes. A student is considered to have dropped a course if s/he fails to attend classes for a three-week period or fails to submit three consecutive lessons.

Student Assessment

Students are graded on their submitted assignments, and must demonstrate an understanding of the assigned readings as well as active participation in the Online Discussion Forum and weekly online class discussions. Students must also successfully complete a series of proctored examinations.

Proctored Examinations

All Anaheim University students must successfully complete a series of proctored examinations. The proctored examination may be offered in person, online or by webcam and may be in the form of an essay, multiple choice quiz, short answer, or true/false. Examinations will be timed.

Proctored examinations may be administered as part of a scheduled study session or may be taken at a time mutually convenient to the proctor and the student within the parameters of relevant course dates. The proctored examination process is carefully monitored and all policies and procedures must be strictly followed. Students are responsible for selecting a proctor that meets criteria specified by the University. All proctors must be approved prior to the examination date. Anaheim University reserves the right to serve as a student’s proctor when deemed necessary by the appropriate personnel.

Method of Course Delivery

Anaheim University courses are primarily delivered online. The language of instruction for all AU courses is English.

Anaheim University students enrolled in an International Business, Sustainable Management or Entrepreneurship program are required to attend two 90-minute real-time online class during the course; the first 60 minutes of each class are taught by the course professor, while the discussion for the remaining 30 minutes are led by that week's nominated student host. In the event that the University hosts a Guest Speaker, the first 60 minutes of the class will be led by the Speaker and the remaining 30 minutes will be led by the course professor; there is no additional student led discussion. Residential attendance is not required for students enrolled in an International Business, Sustainable Management or Entrepreneurship program. In addition, all International Business, Sustainable Management or Entrepreneurship students are required to participate in weekly online discussions during their free time via the University Online Discussion Forum, which links professors and enrolled students. The University makes use of the Internet, e-mail, mail, telephone and fax to provide services to its students. The University courses are based upon a prescribed curriculum, and a student's time to complete any course of study will be based upon the time commitment set aside for this activity. All courses are designed to meet the equivalency of work that would take place within a traditional setting. All International Business, Sustainable Management or Entrepreneurship programs can be entered into every six weeks.

Graduate-level TESOL students and MFA students are required to attend one 90-minute real-time online class per week for each course, whereby the first 60 minutes of each class are taught by the course professor while the discussion for the remaining 30 minutes are led by that week's nominated student host. In the event that the University hosts a Guest Speaker, the first 60 minutes of the class will be led by the Speaker and the remaining 30 minutes will be led by the course professor; there is no additional student led discussion. In addition, students are required to participate in weekly online discussions during their free time via the University Online Discussion Forum, which links professors and enrolled students. This format is supplemented by a Residential requirement which is mandatory for Doctor of Education (Ed.D) in TESOL, Master of Arts (MA) in TESOL students, and Master of Fine Arts (MFA) in Digital Filmmaking students, which are held in California or in another selected location. Ed.D. and MA students are required to attend two 4-day Residential sessions during their program. MFA students are required to attend one 7-day Residential session during their program. The University makes use of the Internet, e-mail, mail, telephone and fax to provide services to its students. Anaheim University courses are based upon a prescribed curriculum, and a student's time to complete any course of study will be based upon the time commitment set aside for this activity. All courses are designed to meet the equivalency of work that would take place within a traditional setting. The TESOL and Filmmaking degree programs can be entered into every ten weeks. This enrollment policy permits students to set their own pace and schedule to meet their academic goals.

Internet Access

All students are required to have access to a computer equipped with Internet access capabilities.

Entrance Examination

There is no entrance examination required for admisson to Anaheim University.

Financial Aid

Anaheim University does not participate in federal or state financial aid programs.

US Military Benefits

Anaheim University’s programs are approved for VA benefits.

Student Identity Verification

As part of the admissions process, each student is required to submit a recent passport-sized photograph indicating a true likeness. In addition, as part of the proctored exam procedure, all students are required to present a valid photo ID to be verified by the appointed proctor.

Enrollment

Normal course registration will be offered up to 21 days before the start of any course. It is recommended that all students register before the 21-day deadline. There will be expedited registration available after the deadline for $150 per course; there will be no additional cost to students who register 21 days or more in advance. Please note that checks need to be received in the admissions office before the expedited enrollment date or the expedited fee will be assessed. There will be a $35 fee for all returned checks. Students cannot enroll in a course after the course start date. Exceptions require the approval of the Dean and the acknowledgment of the course professor. No student will be admitted after the first real-time online class meeting or the first on-campus study group session.

Explanation of Program Withdrawal and Refund Rights

The University has adopted a refund policy which is believed to be fair and equitable and in compliance with the requirements of the Bureau of Private Postsecondary and Vocational Education for the State of California. A student has the right to cancel in any manner; however, written notification must be mailed to the Anaheim University Registrar. Tuition refunds will be based on the date of cancellation and the amount of courses completed, as follows:

Within five days of signing the Student Enrollment Agreement (the Cancellation Period) all monies paid will be refunded.

Students withdrawing after the five-day Cancellation Period will be charged a $100 non-refundable registration fee and a non-refundable application fee of $75 (TESOL Doctor of Education (Ed.D), Masters, Graduate Diploma, and Graduate TESOL Certificate, and for Master of Entrepreneurship, International MBA, Diploma or Certificate, and Sustainable Management MBA, Diploma or Certificate programs) or $50 (TESOL Certificate/TESOL Certificate in Teaching English to Young Learners/Undergraduate Diploma in TESOL). The remaining tuition will be refunded based on the course completion ratio and the tuition percentage listed here:

Students withdrawing DURING first week will receive 100% of refundable tuition. The amount of courses completed shall be the ratio of completed weeks to the total weeks required to complete the course.

For example:

A student pays $1125 tuition for a 6-week course.

Upon withdrawal during the first week:

The refund amount would be $1125 (100% of $1125).

Upon withdrawal after the first week:

The refund amount would be $787.50 (70% of $1125).

Upon withdrawal after the second week:

The refund amount would be $450 (40% of $1125).

Upon withdrawal after the third week:

The refund amount would be $225 (20% of $1125).

Upon withdrawal after the fourth week, the institution shall be entitled to retain the entire total course tuition.

TESOL Certificate/TESOL Certificate in Teaching English to Young Learners/Undergraduate Diploma in TESOL

Students who withdraw having completed:

Will Receive:

Up to and including 10 percent of the course:

90% of the tuition

Between 10 percent and 25 percent of the course:

75% of the tuition

Between 25 percent and 50 percent of the course:

50% of the tuition

More than 50 percent of the course:

0% of the tuition

The amount of the course completed shall be the ratio of completed required lesson assignments received by Anaheim University for evaluation to the total lesson assignments required to complete the course.

For Example:

A student pays $750 tuition for a 15-week course which contains two assignments per week:

Upon withdrawal up to & including 11 days of the course (3 submitted assignments):

the refund amount would be $675 (90% of $750)

Upon withdrawal between 12-26 days of the course (4-8 submitted assignments):

the refund amount would be $562.50 (75% of $750)

Upon withdrawal between 27-53 days of the course (9-16 submitted assignments):

the refund amount would be $375 (50% of $750)

After the student completes more than half the course, the institution shall be entitled to retain the entire total course tuition.

3. Students withdrawing from the Residential portion of the Ed.D. and MA in TESOL programs are entitled to a refund of the 28-hour Residential session as follows: a) Up to and including completion of the first half day of resident training, the refund amount would be $720 (90% of the $800 session fee). b) After completion of up to 1 day of resident training, the refund amount would be $600 (75% of the $800 session fee). c) After completion of up to 2 days of resident training, the refund amount would be $400 (50% of the $800 session fee).d) If the student completes more than half of the resident training, the University is entitled to the full tuition.

The amount of residential session completed shall be the ratio of completed days to the total days required to complete the course.

All monies due the student will be refunded within 30 days.

When the Student has Withdrawn

The Official Notice of Withdrawal Form can be downloaded from the University website. For the purpose of determining the student's obligation for the time attended, the student will be considered to have withdrawn from the program when any of the following occurs, unless the Dean or Program Director determines a different course of action:

When the student notifies the school of the withdrawal or the actual date of withdrawal, whichever is later.

When the school terminates the student's enrollment.

When the student has not responded to communication in any form with the University for four months.

A student will be considered to have withdrawn from a course when either of the following occurs:

When the student fails to attend classes for a three-week period. In this case, the date of withdrawal will be deemed to be the last date of attendance.

When the student fails to submit three consecutive lessons or fails to submit a completed lesson required for home study or correspondence within 60 days of its due date.

If any portion of the student’s tuition was paid from the proceeds of a loan, the refund will be sent to the lender or to the agency that guaranteed the loan, if any. Any remaining amount of the refund will first be used to repay any student financial aid programs from which the student received benefits, in proportion to the amount of the benefits received. Any remaining amount will then be paid to the student. If there is a balance due, the student will be responsible. in proportion to the amount of the benefits received. Any remaining amount will be paid to the student. If the student paid for his/her entire program at the time of enrollment and received the 10% tuition discount for payment in full, the regular course tuition will be used in the calculation of the refund since the discount will no longer apply.

Policy on Student Satisfaction and Student Grievance Procedures

Anaheim University places great emphasis on putting the educational experience of its student body as the first priority of its administration, faculty, and staff. In line with this “Students First, Always” policy, the University seeks to continuously improve the educational experience of its students, including the quality of academics, learning resources, online learning system, and Student Services. Students may always provide feedback, seek assistance, and express grievances in person, in writing, by phone, by email, or by live chat/Skype sessions. Formal grievances/complaints must be submitted in writing, either by mail or email, to Student Services. Written complaints may be sent by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or mailed to Anaheim University Admissions Office, 1240 S. State College Blvd Rm 110, Anaheim, CA 92806, USA.

Anaheim University defines a complaint as a formal statement made in writing that outlines a specific grievance which is interfering with the student’s perceived ability to succeed in their chosen program of study. Once a complaint is received, it will be directed to the appropriate department and the individual responsible for overseeing that department. Grievances that cannot be resolved by the department will be referred to the Vice President of Administrative Affairs or the Office of the President. All formal grievances/complaints will receive a response within 10 days of the University receiving the complaint.

A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 or by completing a complaint form, which can be obtained on the Bureau’s Internet Website at www.bppe.ca.gov.

Any questions or problems concerning this school which have not been satisfactorily answered or resolved by the school should be directed to the Bureau for Private Postsecondary Education at P.O. Box 980818, West Sacramento, CA 95798-0818. Phone: (916) 431-6959. Fax: (916) 263-1897, or the Distance Education Accrediting Commission (DEAC) at www.deac.org.

Student Complaint Process

Anaheim University is registered with the Maryland Higher Education Commission. The complaint process for students who are enrolled in Anaheim University and reside in Maryland is as follows: (1) Difficulties with program structures, schedules, or other issues should first be discussed with the student’s professor. (2) If unresolved, students should then email the support team This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions or concerns. The support team will respond as quickly as possible with a resolution to the student’s problem. Anaheim University is subject to investigation of complaints by the Office of the Attorney General or the Maryland Higher Education Commission. Any complaints should be directed to

Retention of Records

Anaheim University retains all student records and transcripts indefinitely. A student or graduate can request information by contacting the University at its offices.

Official Transcripts

Students and graduates may request an official transcript for Anaheim University’s graduate-level courses and programs. The first transcript is issued at no charge; additional transcripts are $25 each. Anaheim University may withhold issuance of a transcript or other form of official confirmation of courses/programs completed if a student or graduate has not met their financial obligations with the university.

Facility

The Anaheim University Admissions Office is located in Room 110 at 1240 S. State College Blvd. Anaheim, CA 92806 USA. The Admissions Office is open from 10:00 am to 7:00 pm Monday to Friday. The University also operates Anaheim University Press in Anaheim, California. Anaheim University offices may be closed periodically for school and administrative holidays.

Policy on Academic Freedom

Anaheim University subscribes to the basic tenets of academic freedom: the freedom to teach, Lehrfreiheit, and the freedom to learn, Lernfreiheit. The freedom of University faculty to inquire, instruct, speak, and publish, contributes as much to the benefit of their fellow citizens outside of the University, as to their own good and the good of the institution. Academic freedom is essential for excellence in education and moreover, exists so that society may have the benefits of objective and independent criticism, with honest answers to scientific, social and artistic questions that might otherwise be withheld for fear of contradicting a transient social attitude or offending an influential social group. Each faculty member holds a special place in the society to speak one's views. Such a strategic location embodies a high level of principle and responsibility. It is never easy to dissent and to advocate unpopular ideas, and is often a personal disadvantage to be so engaged. However, it is to the advantage of society to encourage thoughtful and responsible dissent and advocacy so that the society may be made aware of the full range of social, political and cultural choices available. Academic freedom is an individual choice and may or may not be supported by those within an institution. As a forum, the university does not take positions on issues. Individuals within the academic community are encouraged to voice opinions within their areas of expertise.

Visa Status

Anaheim University does not provide visa services but can provide a letter verifying a student’s active status upon request. For MFA and MA or Ed.D. in TESOL students attending the short residential sessions, it is the student's’ responsibility to ensure that they have taken care of proper visa procedures, if required. Anaheim University can provide a letter of invitation to present to authorities should a student need it to travel outside of his or her country for the residential.

Housing

As Anaheim University programs are conducted online regardless of where the student resides, the University does not provide housing or dormitory facilities.

Catalog of Record

The catalog existing at the time of the student's enrollment is the catalog of record, providing the student has made consistent and reasonable progress towards degree completion. Anaheim University reserves the right to change admissions standards, tuition and other fees, graduation requirements, course schedules, and any and all academic and administrative policies and procedures. The student agrees to regularly review Anaheim University's policies and procedures as documented on the Anaheim University website, and to abide by these policies.

Directory Information

Public Law 93-380 establishes the limit as to what information may be divulged to potential or actual employers, governmental agencies, or other educational institutions that request information. The student may request in writing that all or part of the following information should not be released for any reason.

The law further provides that certain information may be released without the student's consent in the following cases:

To authorized officials of the United States Department of Education or to State educational authorities.

To organizations conducting studies for, or on behalf of, educational agencies or institutions for the purpose of developing, validating, or administering predictive tests and improving instruction.

To accrediting agencies in order to carry out their function.

In compliance with a judicial order, or pursuant to any lawfully issued subpoenas in advance of compliance therewith by the University.

To other school officials, including instructors, within the Anaheim organization who have been determined by the University to have a legitimate educational interest.

To appropriate persons in connection with an emergency, if knowledge of such information is necessary to protect the health or safety of the student or other persons. A record will be made in each student file when such an instance occurs.

Student Privacy

Anaheim University makes every effort to protect student privacy. Student records are stored in secure, locked, fire-proof facilities which have restricted access and a motion sensor alarm security system. The university's online course management system maintains strict data security protection in addition to user authentication and virus scanning. Cloud storage of back-up records is protected by a two-step verification process in addition to the highest standards in SSL browser encryption.

All transcripts are issued in compliance with the Family, Educational Rights and Privacy Act of 1974 (section 438 of Public Law 93-380), and information contained in the transcript is not released to a third party without the written consent of the student. If a student requests the release of any information from his/her file, the student must submit the request in writing to the Registrar.

Auditing a Course

Students who elect to audit a course are not required to complete assignments or take exams. Audit students may participate in the Online Discussion Forum, the real-time classes and other course activities (except team projects), but they do not receive credit for the course and no grades are awarded. To audit a course, students must meet the University's entrance requirements and receive permission from the course professor and the Dean or Program Director. Course audits are approved on a space available basis with priority given to credit students. The audit fee for graduate level courses is $200 per unit (i.e., $800 for a four-unit course). Audit fees are subject to the University's normal fee refund policy. The audit fee is waived for students who have been awarded transfer credit by Anaheim University and who audit the equivalent course. Auditing students will be required to pay the $200 records fees per term in line with the University's tuition policy. The course will appear on transcripts with a notation of "Au" (audit). Audited courses are not calculated into a student's GPA. Students can repeat for credit a course previously audited only with approval of the Dean or Program Director. A request to change from audit status to credit status or from credit status to audit status must be made in writing to the Registrar before the end of the first week of the course.

Complaints Against Faculty Members / Conflicts of Interest

Students who wish to file a faculty complaint or have a potential conflict of interest should submit a formal complaint in writing to Student Services. Written complaints may be sent by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or mailed to Anaheim University Admissions Office, 1240 S. State College Blvd Rm 110, Anaheim, CA 92806, USA. The complaint or conflict of interest will be brought to the appropriate Dean, Program Director, or department. In the event the administration is unable to resolve the issue, it will be brought to the attention of the Vice President of Administrative Affairs or the Office of the President, who will then be responsible for resolving the matter. All formal grievances/complaints will receive a response within 10 days of the University receiving the complaint.

Professors may not engage in business ventures with students, either directly or indirectly, while a student is on active status with the University without prior approval from the President of the University.

Compulsory School Age

Anaheim University does not admit students attending high school or within compulsory school age without special written permission from the parent or legal guardian and Dean or Program Director.

Code of Conduct and Dismissal Policies

All students are required to adhere to the University's policies and procedures. In all classes taken at Anaheim University and in all transferable courses from other colleges and universities, the University expects students to maintain at least a 3.0 GPA. A student is subject to academic disqualification if his/her overall cumulative GPA or Anaheim University cumulative GPA remains below a 3.0 for two consecutive semesters. A student may appeal this situation to the appropriate Dean or Program Director for reinstatement. Current University policy states that a student may remain on academic probation for only two (consecutive) terms. Should the Dean or Program Director place a student on academic probation, students must abide by all deadlines set forth at that time. Students accused of cheating or plagiarism are entitled to and may petition the Dean or Program Director of the disciplinary unit for due process and review by an appropriate forum. Discovery of falsifying records is grounds for immediate dismissal and forfeiture of all financial payments and academic credits.