I talked to Pam Thursday. I guess the guy who has my puter has not sent it back in yet. She told me that if he didn't by Saturday, then HP would ship me a new computer out. For some reason I am hoping he keeps it At least for a few days more.

I guess it is time to start writing BBB and other's in hope of getting this done and over. It is to late to cancel the credit card charge for the repair that started this whole thing. I think I would have been ahead if I had just tossed the laptop in the trash and moved on.

It's been mentioned once already, small claims court.Let them know that 'the next voice they hear' will be the court system.If you do file a report with the BBB ensure that you also send a copy of the complaint to HP. You might also start a letter/email campaign. Send emails to everyone you know about the lousy product support you have received from HP and send a copy of each email to HP. But don't forget the small claims court system. I hope that you have saved all the correspondence that you have received from HP. That way you can take them (the correspondence) to court with you.

Here we go. Talked to Pam today. She said they are still trying to get my computer. But HP has OKed a new one for me. She said it will take about two weeks for it to get here. Coming from China she says. I told her that I order stuff from China and get it in two to three days. Is it coming by boat?

Did HP come thru? WE'RE all still waiting for the conclusion of this soap opera! -LoL-And while you're at it you should go back thru your issues of MPC and SEE what rating they gave your particular Laptop/PC. -LoL-

Whooo HP sent me a new laptop with nice bells on it. They say that James still has mine and HP has asked several times for him to send it in. Sweet laptop online for a little under 1300$ plus an extended warrenty with breakage coverage:)

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