Support Services

"Support" is not merely a catchword at DFM. DFM provides the most comprehensive support services in the dietary food management software industry, a fact easily confirmed by our existing clients. No DFM software is sold without customer support as an integral part of the contract. Customer Support and Software Maintenance is an important part of any dietary food management operation. As a customer of DFM, you will receive:

Training Services:

• Hands-on custom training, designed for a broad range of users

• Highly experienced at customizing training to teach at an appropriate pace for comfort when introduced to a new system

• Trainees learn in a safe test environment, without interfering with the operations' data files

• Overcome apprehension and learn corrective procedures thereby gaining competency in using the system

Project Management Services:

• DFM offers dedicated staff to assist with planning, scheduling and controlling of the software implementation

Additional Optional Services:

Please contact sales for more information at 1-800-325-2171 or email us at sales@dfmsoft.com.

“Tired of calling software support only to get an automated system?

DFM Support offers a better experience. Call our support number day or night and you will speak to an actual person. During regular business hours our friendly receptionist will direct you to the appropriate support person. After hours calls are taken by an “On Call” support agent.