• Providing technical support for the ERP development team of the Partner Organization(s).

• Planning and conducting Disaster Recovery tests.

• Providing assistance in landscape design.

• Monitoring capacity.

• Performing routine production support activities and providing incident and problem management support.

• Troubleshooting E-Business-related issues.

• Undertaking performance tuning.

• Producing documentation as required.

• Implementing project-type activities and other requests for services.

• Performing support activities during maintenance windows.

• In case of emergencies, performing support (either on-site or remotely using VPN connectivity) outside normal working hours.

• Providing standby and on-call support as and when required.

• Performing other duties as required.

Other Information

Notes

​• This vacancy is an extension of [ICC/13/GVA/544]. Applicants to VN [ICC/13/GVA/544] need not re-apply.

Recruitment Profile

ICC Global Competencies

​• Communicating in a credible and effective way: Expresses oneself clearly in conversations and interactions with others; listens actively. Produces effective written communications. Ensures that information is shared.

• Knowing and managing yourself: Manages ambiguity and pressure in a self-reflective way. Uses criticism as a development opportunity. Seeks opportunities for continuous learning and professional growth.