Had dinner here a couple of days ago. First time here and impression on this restaurant was good. Ambience was nice and the service was good. The food was awesome and portion was right. The manager (Raymond) recommended us the right dishes, without pushing. He was kind enough to explain the cooking method and ingredient used, good to know even though I dont cook. Overall, satisfied with this meal and my guests were happy. Will come back again.

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Had dinner here a couple of days ago. First time here and impression on this restaurant was good. Ambience was nice and the service was good. The food was awesome and portion was right. The manager (Raymond) recommended us the right dishes, without pushing. He was kind enough to explain the cooking method and ingredient used, good to know even though I dont cook. Overall, satisfied with this meal and my guests were happy. Will come back again.

Great atmosphere, awesome food, very nice manager who offered us an excellent dessert (thanks Ray!). The service was prompt and friendly.The beef shabu, amazing, so was the snapper and the fried lotus roots. the green tea cake was very tasty as well.I highly recommend it

Continuing my review as the previous post had already reached the character limit.

He needs to realize that word-of-mouth about his two-faced service standard and attitude towards customers will eventually get out. I have dined at the place previously and thought that the food portions were generous and service was good. I was using a Groupon then too. This time somehow, it was different because somehow they decided to change their strategy and serve smaller portions and food of sub-standard quality to Groupon customers. After this visit, I will never return to this place even if they decide to slash the prices further. No customer should ever be treated that way. I thought that even going to the McDonald's in the same building would offer greater satisfaction and service than to be treated as if we owed the restaurant something for buying a voucher.

The management of En Japanese Dining Bar responded to this review:

02 Feb 2015

Dear marcgoh,

Thank you for sharing your experience at En Alocassia.

We were most concern when we read about your feedback on the unpleasant service encountered. We assure you that customer satisfaction is our top priority and we want the food and service at our outlet to reflect that principle. On behalf of the team at Alocassia, we apologize for the unpleasant dining experience.

Please be assured that we will look into the matter seriously and certainly hope that you'll visit us the next time round for a better service experience.