FAQ

Can I schedule a tour of the Maker’s Mark Distillery?

You don’t need to make a reservation to tour our little distillery in Loretto, Ky. Tours are from 9:30 a.m.–3:30 p.m. Monday through Saturday and Sunday from 11:30 a.m.–3:30 p.m. (March through December – we’re closed on Sundays in January and February). The tour is $12 for visitors 21 and over.

Can I schedule a private event at the distillery?

Sorry, the Maker’s Mark Distillery is not available for private events.

Where is Loretto, Ky.?

For the best directions to our little slice of heaven, visit our Directions page. Next, touch or click on the box that best fits your travel plans.

Can you recommend a hotel in and around Loretto, Ky.?

When will my barrel of Maker’s Mark® be ready?

We age Maker’s Mark® to taste, not to age. Depending on the weather, it can take anywhere from 6 to 7-1/2 years from the point when you receive your barrel certificate for your whisky to mature. Your age-o-meter will provide you with an approximate time when your barrel will be ready.

What will happen when my barrel of Maker’s Mark® has matured?

Once the whisky in your barrel of Maker’s Mark® is mature, we’ll send you an invitation via both email and snail mail to visit our distillery so you can purchase a bottle (or two) that came from your batch. Don’t worry – we’ll give you plenty of notice so you can plan the trip!

What is my username and password?

Visit our Ambassador page. Next, touch or click on the Sign-in box that appears. When you do this, the Sign-in page will appear. Near the bottom of the Ambassador Sign-in page, you’ll see a link you can click on for help retrieving your username and/or password.

How do I update my contact info?

Visit our Ambassador page. Next, touch or click on the Sign-in box that appears, and use it to log in with your username and password. Once you sign in, touch or click My Profile, type in any changes you want to make, then touch or click on Update to save them.

Can I purchase Maker’s Mark® apparel online?

Do you sell used Maker’s Mark® barrels?

Our empty barrels can be purchased through Kelvin Cooperage. You can reach them at 502-366-5757.

Can I order a special label or wax dip for my company/bachelor party/golf scramble, etc.?

Sorry, Maker’s Mark does not offer special labels or dips by request.

How much is my bottle worth?

While we believe that each bottle of Maker’s Mark® is priceless, we do recognize that there is a great deal of interest (and trade) in various collector’s bottles that we’ve released over the years. We invite you to visit StraightBourbon.com to find out what collectors may be paying for bottles similar to yours.