Opening Hours

Our telephone lines are open from 8.30 am until 6.30 pm Monday to Friday.

Our reception desk is open from 8.30 am until 6.30 pm Monday to Friday.

Although we offer routine booked appointments before 8.30 am, after 6.30 pm on Wednesdays and on alternate Saturday mornings, we do not have reception cover at these times, as the surgery is only open for routine pre-booked appointments during these hours.

The surgery offers routine appointments at the following times:-

Monday:

07:30 to 18:30

Tuesday:

07:30 to 18:30

Wednesday:

07:30 to 19:40

Thursday:

07:30 to 18:30

Friday:

07:30 to 18:30

Saturday:

08:00 to 11:001st and 3rd Saturday of each month

Extended Hours

We remain open until 8:00 pm on Wednesdays and from 8:00 to 11:00 am on the first and third Saturday morning of each month. These appointments are for routine matters only.

Please note that because there is no hospital laboratory collection service during these extended hours, the doctors can’t take blood samples, swabs or smears during these appointments. They are happy to see patients for any routine matters but if any of these tests are required, you will need a follow-up appointment with a nurse or phlebotomist during our normal working hours between 8.30 am and 5.30 pm.

The surgery is closed on Sundays and Bank Holidays.

Emergency care when the Surgery is closed

If you require urgent medical assistance, which cannot wait, outside of usual opening hours, please call NHS 111. Calls to the NHS 111 service are free from both landlines and mobiles.

Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

When We Are Closed

Calls to the NHS 111 service are free from both landlines and mobiles.

Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Closure for Training

To maintain our high standards of care we periodically close for staff training and development. These closures will be between 1 pm and 4 pm on the following dates for 2018:

Future Training Dates:

TBA

Should you need urgent medical attention when we are closed during this time, please telephone the normal surgery number (01242 539080) which will give you the option to be connected to Message Link who will assist with any urgent matters that cannot wait until the surgery re-opens.

Free Parking

We are fortunate to have some free parking available for patient use. Please be considerate when leaving your vehicle, always making sure access is maintained for visiting medical staff and for ambulances.

You may have noticed our new cycle racks for the use of patients and staff. Maybe walking or cycling to the surgery is possible for you.

Please note many of our services can be accessed without a visit in person and doing so eases congestion in our car park.