Mid Level Sales Professionals

First Time Sales Professionals

Relationship Management

In traditional sales training, delegates learn first about the product, then about selling skills, and only occasionally about relationship skills. The Relationship Management program changes all that. They learn first to understand themselves, then to understand others, and finally how to adapt their techniques to create conditions of comfort in their relationship with their customer/channel partner. Gaining insights into their own personality as well as planning for their own further development, they will learn to refine key skills and apply them with the greater sophistication that comes from improved interpersonal ability and understanding.

Target Audience

Relationship Management would interest people involved in frontline business to business selling, business to customer selling, sales support, and strategic account management will benefit from this programme. It assumes you are already skilled in basic sales however want to enhance your relationship management skills to create and retain your customers.

High Spots

The successful relationship manager

First impressions

‘Best’ and ‘toughest’ customers

Interaction with others

Customer behavior and motivation. The influence of style on buying and selling.

InspireOne is India’s leading consulting firm offering organizational and leadership development solutions. With nearly two decades of experience in the consulting domain, we help organizations convert their people and organizational capabilities into corporate value. Our solutions are developed on the global and researched know-how of our three partners- TMI World, TACK International and IBM Smarter Workforce.

Our footprints of delivery capabilities are both national and international backed up by a team of 1000 consultants across 50 locations and over 80 countries. We deliver solutions globally and in different languages.