Privacy Policy

Ocuco products are designed to keep ophthalmic patient, medical, financial and product data up-to-date, free from errors and secure. Privacy is a pillar of our fundamental business ethics and, as such, your privacy is important to Ocuco. We will never ask you for personal information, unless required to perform a requested service, such as being added to our mailing list, or a request for a customer service call back. We will not ask you for superfluous information, like your age or gender, without explicit cause. And we do not share the personal information divulged to us, except to comply with the law, provide you with customer support, develop our software, and protect our rights.

Gathering Non-Personal Information

Ocuco’s website, like most websites, collects non-personally-identifying information from our visitors such as domain name, number of visits, the date and time of these visits, browser type, et al. Ocuco and its vendors require this information to measure use and analyse trends, improve the content of our websites and provide better service to our customers. Our website may provide links to third party sites and we encourage you to read the privacy policy of these sites, as Ocuco is not responsible for the privacy practices or content of third party websites.

Gathering Personal Information

There are times that Ocuco will request personal information such as your name, address and email address. When additional information is requested we will inform you what we intend to use it for, such as:

Respond to a query

Participation in a promotion

Conducting a survey

Allow access to information that is not for public consumption

If you sign up for the Ocuco electronic newsletter, or the email list, each message you receive will include instructions on how to unsubscribe. We respect your decision to opt-in, opt-out or decline to provide your personal information and we do our best to maintain the accuracy of any information offered.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, which the visitor’s browser returns to the website each time the user revisits. Ocuco uses cookies to help identify and track visitors, their usage of Ocuco’s website, and their website access preferences. Ocuco visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Ocuco’s websites, and be aware that certain features of Ocuco’s websites may not function properly without the aid of cookies.

THIRD PARTY COOKIES

Ocuco uses the live chat tool Olark to provide website visitors with online assistance. Olark necessitates the use of several cookies to deliver this service, which you can find more information on here. While chatting with Ocuco team members, Olark collects and saves data on visitor IP Addresses, Browser Version, and previous site visited; in compliance with the EU-US Privacy Shield Framework. You can find more information on Olark’s terms of service here, and data privacy policy here.

Disclosure of Information

Ocuco discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Ocuco’s behalf or to provide services available at Ocuco’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Ocuco’s websites, you consent to the transfer of such information to them. Ocuco will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Ocuco discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Ocuco believes in good faith that disclosure is reasonably necessary to protect the property or rights of Ocuco, third parties or the public at large.

If you have supplied your email address, Ocuco may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Ocuco and our products. You can unsubscribe from emails and promotional offers by clicking the unsubscribe link at the bottom of any email sent to you by Ocuco.

If you send us a request (for example via a support email), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Ocuco takes every reasonable measure necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Security and Quality of Information

Ocuco will take all reasonable steps to protect the personally-identifying and potentially personally-identifying information that you provide. In order to maintain the fidelity of the information that you supply, please notify Ocuco of any changes to your title, address, email address, etc. as they occur. With some of our systems you will be able to do this online by following the instructions on membership profile pages. You can also call or email Ocuco using the contact information provided below.

Contact Us

Should you have any questions regarding Ocuco’s privacy policy, or any suggestions on how we could make it better, please contact us: