Managing your Lombard Account

Statements

Every month, two weeks prior to your payment due date, we’ll send you a statement by post or email, depending on the option you have selected.

Minimise your interest charges

Make the most of your Lombard account and avoid paying, or minimise, interest by using your statement to keep a close eye on:

the optional repayment you need to make to continue to benefit from the 55 days Interest Free Term, and

Interest Free Term expiry dates.

Prefer online statements?

Request to receive email statements by registering online or contacting our Customer Service team on 1300 132 301. Setting up email statements means that you will not incur a $1 (changing to $2.50 from 20 Jan 2018) paper statement fee.

Online Access

With secure 24x7 Online Access you can keep track of your transactions, past payments, outstanding balance, available credit and ensure you avoid or minimise paying interest.

POSTBillPay - which is operated by Australia Post. To make a payment go to POSTBillPay.com.au or call 13 18 16. Over-the-counter payments can also be made at any post office using your statement or card. Your POSTBillPay details can be found on your statement.

BPAY – which is made available through your Financial Institution. BPAY allows you to pay online or over the phone. Your BPAY details can be found on your statement.

NOTE: Payments made by methods other than Direct Debit will incur a $2.50 Processing Fee.

First payment due date

Your first repayment is due 55 days after your Lombard account is established.

Fees & charges

Annual Fee

A $99 Annual Fee is debited to your Lombard account on the account open date and then charged annually on the anniversary of the account open date. This amount forms part of your outstanding balance.

The Annual Fee needs to be paid in full as part of your first repayment to avoid being charged any interest on the Annual Fee. Please look out for the amount listed on your first statement as ‘Optional Repayment – 55 Days Interest Free’ and pay this amount in full to avoid interest charges.

Annual Purchase Rate

The Annual Purchase Rate is charged on any balance outstanding after an Interest Free Term. That is, it's charged on what you owe, not the entire purchase price. Interest is calculated daily on the unpaid balance and applied monthly on the last business day of the statement period.