Karen Paterson

Team Manager

“I have a good relationship with our work providers. I am always available to assist them with any queries as and when they may arise.”

Karen Paterson arrived at Jackson Boyd in 1996 having previously spent nine years in the claims department of two major insurers. Her main area of expertise is in RTA claims and she also specialises in personal injury claims.

As Team Manager, in addition to dealing with complex personal injury claims, she is responsible for the day-to-day running of the department, supervising staff and allocating post and new claims. She is also in charge of client reports and enquiries and deals with any client complaints at the initial stages. In addition, she has various administrative and HR duties.

In her spare time, she enjoys spending time with her two grown up children and shares an interest with them in music and attending gigs throughout the UK.

"Karen was very helpful, kept me informed and offered valuable advice and guidance. Thanks for a very good service."