Tuesday, March 24, 2009

- From the product that published on MyStyle, Choose your desire garment.- Write down the Code and Quantity.- Send your Order to info.myfashion@gmail.com- Within the email, provide us your Name, contact details, delivery address, product Code & Quantity.

2. Payment Method

- MyStyle online shop do support payment made in Maybank, Hong Leong Bank& RHB Bank.- Payment should be made within 3 days after the order have placed, else the order will be cancel due to the T&C.- The payment amount should have include the delivery charges.(More details refer to Shipping Q or Shipping Policy)- Customer are allow to doing online banking, ATM Transfer, cash deposit and cheque deposit are allow as well.- When payment have made, email the payment details to MyStyle online shop within 24 hours.(If customer paying by cheque, remember to email the cheque number as well.)- ** Keep the bank slip and whatever payment slip for future used.

- Once MyStyle online shop have confirm the payment with bank, we will arrange and delivery your goods within 3 days.- checking the delivery charges with SkyNet Courier Service.- FREE delivery will given once purchase are more than RM230.00 for both East & West Malaysia. (Garment Only.)- Shipping number will be given by email once the goods have delivery, so customer could track their shipment details.(MyStyle online shop will not liable for any loss of goods during the delivery process but we do try our best to provide a smooth and reliable on delivery.)

- We can't 100% guarantee the color and effect that in photograph, since the lighting and color effect are difference, but as a consultant towards it, I would say that it won't have much difference within.

- For the size of the garment and shoes, there will be slightly difference in 0.5 cm - 2 cm since the sizing checking way are difference.

Exchange Term：If the mistake have been checked & approve by My Style that it's My Style's fault for the wrong delivery, the customer's postage which send back to MyStyle will be responsible by MyStyle and we will free for re-shipping the goods.

Exchange Dateline：During the first 24 hour, customer must sending the exchange request back to MyStyle. If the exchange have approve,please send back the goods within 3 days and enclose the “stock exchange Number” which given by My Style within the exchange confirmation email.

Exchange Out of Stock：If the stock exchange required are out of stock, we will keep the customer payment under the customer's name in MyStyle customer account for next purchase. If customer wants to refund, kindly send email to inform MyStyle and we will proceed the refund matter.

Exchange Term：If the mistake have been checked & approve by My Style that it's My Style's fault for the wrong delivery, the customer's postage which send back to MyStyle will be responsible by MyStyle and we will free for re-shipping the goods.

Exchange Dateline：During the first 24 hour, customer must sending the exchange request back to MyStyle. If the exchange have approve,please send back the goods within 3 days and enclose the “stock exchange Number” which given by My Style within the exchange confirmation email.

Exchange Out of Stock：If the stock exchange required are out of stock, we will keep the customer payment under the customer's name in MyStyle customer account for next purchase. If customer wants to refund, kindly send email to inform MyStyle and we will proceed the refund matter.

三. 漏发商品数量 Miss Out the product which should be Delivered.

1. 补发说明：若审核通过后，证实是我们配送失误漏发商品，补发的快递费将由My Style商店承担。

Delivery Term：If MyStyle make mistake in Miss Delivery the goods,the delivery postage will be responsible by MyStyle.

2. 补发信息：若是赠品漏发，我们将在您第二次购物时才联合您的新订单补发。

Delivery Msg：If MyStyle miss out the free gift which should be deliver to customer, the gift will be delivered together with the customer's next order.

Q：Will the product that in reality will be the exactly same with what I see？A：Because of the monitor viewing are different, it will cause some differentiate of the color, so My Style could not guarantee the similarity are 100%, but it won't cause a big difference.

Q：How about the Size problems ？A：Based of the size problem,My Style have clearly states all the information of the product, customer only needs to check their size at home then will know whether suitable. But all of the goods would have differences in 0.5cm to 2cm, because the size checking way are different, if the goods receive not suit to the customer, My style would not make refund.

Q：Can I exchange the goods ？A：To avoid too many people wearing the same cloth, My Style only have 1-3 pc of the same type of products, if there are out of stock, then the goods would not allow to exchange. For the Goods exchange term and condition, kindly review the "Exchange Term & Co."

Q：How should I do once I've allow to exchange the stock or get refund ？A：If this happen, you could list out your Name, contact number, your Bank and account number, email to Info.myfashion@gmail.com or fax to 03-40236673. Must Not left your private details on the sharing corner, to avoid others to use it for bad purposes.

Q：Which of the shipping company do My Style support?A：My Stylecurrently do supportSKYNET Courier Service, for the safety of the product and the speed of delivery. For certain area,My Style's Director - Cindy will made delivery by her own.

Q：Is the shipping company secure?A：The courier service company do have quite good comment, with the term and condition,if the packaging did not damage, you may receive the goods. Other than that, for specific area, My Style's Director - Cindy will made delivery by her own, so it is secure.

Q：How should I check the goods condition?A：Customer should check the packaging condition, make sure the goods packaging has no damage, you can receive it, if there are damaging, please do not receive it. After receive the goods, if there are problems found, kindly check with My Style,we will handle it according to the request.

4)

问题：可否在店面选购试穿后直接购买商品？回复：很抱歉，是不可以的，本店只属网店，无任何实体店所以并无展示商品或到店面自提的功能。

Q：Can I go to your shop and try the goodies?A：Sorry, My Style is an online-based company, we do not have any local shop available.

Q：How long will I need to wait for the product I bought?A：Normally after the confirmation of the order that customer have made and payment have transfer to My Style's account, we will prepare the goods within 1 day and according different area delivery, The earliest will be 3 days, customer will receive their goodies, else will be within 10 days.