Automattic Happiness Engineer Trial (2014-2015)-Supported WordPress.com users.-Taught users how to create, configure, and set-up their websites.-Answered customer support tickets over email, forums, and live chat.-Achieved a positive feedback score of 9/10.

Communicating/Presenting:*Invited to give presentation on civic education at state conference.*Incorporated web/digital tools to organize school ceremonies, fund-raisers, clubs, and events.*Craft tutorial videos for subjects I enjoy.

Teaching Experience

Baltimore City Schools, Baltimore, MD 2015-2016Computer Science InstructorManage classroom and learning environment for 120 students.*Create instructional materials/training guides/curriculum.*Teach students how to program computers: Scratch, PHP, HTML, CSS, Python, C++.*Familiar with Arduino development.Hampton City Schools, Hampton, VA 2012-2015Teacher, 10th and 12th Grade Government and World History IIManaged classroom blog/site using WordPress and taught students how to use/interact with WordPress.*Created instructional materials and support documents to anticipate the needs of 150 students and helped them be successful.*Developed positive rapport with stakeholders and students.

Surry County Public Schools, Dendron, VA 2009 to 2012Teacher, 8th Grade, Civics and Economics and World Geography*Managed classroom blogs, newsletters, and crafted elearning modules in Articulate.*Craft training materials to teach lessons and concepts.*Responsible for anticipating the needs of 90 students.

Roanoke City Schools, Roanoke, VA 2008 to 2009Teacher, 8th Grade, Civics and Economics*Created educational materials for 110 diverse students, built rapport, and helped students succeed.*Used e-mail newsletters to communicate with parents and developed a classroom blog.*Head coach of 30-member track team. Planned 15 training-practices and three track events.

Danville City Schools, Danville, VA 2005 to 2008Teacher, 8th Grade, Civics and Economics*District Coordinator for the We the People program. Trained three teachers to use the program.*Collaborated and communicated with stakeholders to manage 30-member student government.*Responsible for creating educational/training materials to anticipate the needs of 90 students.

National Museum of American History, Washington DC May 2005 to August 2005Intern with the Division of Science, Medicine and Society*Researched artifacts, used technical equipment, and maintained databases.*Developed rapport with museum patrons and answered questions.*Managed “hands-on” teaching cart in Polio Exhibit.

Personal Quote“It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat”-Theodore Roosevelt, 1910.