Care

At Pottery Barn, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement. If, within 7 days for Quick Ship upholstery and 30 days for all other products, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value. Mattresses are final sale and may not be returned or exchanged.

We cannot accept returns on monogrammed, personalized, special-order items, or on items damaged through normal wear and tear. We also cannot accept returns of final-sale items which are identified by a price which ends in .99.

For returns of items purchased from your Pottery Barn registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later.

You may return merchandise through the mail for a refund or replacement. For detailed procedures for returning items through the mail, please contact Customer Service at 1.888.779.5176, 7 days a week, 5:00am - 9:00pm (PT).

Description

Crafted of a rugged synthetic that captures the beauty of wicker, our sofa can be left outdoors year round. Click to read an article on recommended care. 74.5" w x 40" d x 37.5" h Woven from variegated Ecolene® ...

Description

Create a relaxed outdoor dining space with the style and ease of all weather wicker. Crafted from a durable synthetic, our set is completely weatherproof and maintenance free. Table: 48.5" diam, 31.5" h; seats up to 4 Stacking Armchair: ...

Description

Woven by hand in a chunky weave with thick, square arms and a plush cushion, our Torrey chair is designed for sink in comfort. Reminiscent of turn of the century garden furniture, it looks like real wicker, but is ...