WAS NOT SENT OUT ON THE CORRECT DATE. CUSTOMER SERVICE DID A POOR JOB ON ALL ORDERS.

WAS NOT SENT OUT ON THE CORRECT DATE. CUSTOMER SERVICE DID A POOR JOB ON ALL ORDERS.

VS

Most Liked Negative Review

Nice basket - note had typo

Customer service was very helpful for ordering, but when the delivery did not arrive on the day promised with $20 charge for delivery 23 miles away that was disappointing. Found out in checking things...Read complete review

Customer service was very helpful for ordering, but when the delivery did not arrive on the day promised with $20 charge for delivery 23 miles away that was disappointing. Found out in checking things that there was a typo in the note to the recipient "furlow" instead of furlough. Customer service said the basket had not been delivered but they were unable to retrieve it to fix the note. They refunded my $20.00 expedited delivery fee. Meh.

Items were packaged poorly, or moved around in shipment so that the Headline item, the bottle of Silver Oak Cabernet, was lost in the middle and the recipient didn't open the plastic over wrap, and just thought it was an ordinary bottle of wine in the mix. Did not look as shown in the picture. if items moved around in shipping something should be done so the wine bottle (and label)shows & stays in front as the star of the show!Other than the packaging the variety of other items was satisfactory.

I loved it and felt it was definitely worth the price. I was a little disappointed because, in the picture, it shows the Silver Oak in front...I believe that the wine is most of the value and should be in front...normal gift purchasers may not care where it is, but I use mine as closing gifts because I'm a Realtor, so presentation is everything. I liked everything else about it, though.

Customer service was very helpful for ordering, but when the delivery did not arrive on the day promised with $20 charge for delivery 23 miles away that was disappointing. Found out in checking things that there was a typo in the note to the recipient "furlow" instead of furlough. Customer service said the basket had not been delivered but they were unable to retrieve it to fix the note. They refunded my $20.00 expedited delivery fee. Meh.