I recently purchased a new computer.I have a Lexmark printer 3100---p3150.I have lost my installation disk.I made a phone call to Lexmark and they advised you could advise me through the process of installing my printer without the disc.I am older and do not understand computer terminology so if you could help me could you make your instrutions simple. Thank you very much Wilma Sawyers

If you dont fix the problem yet by the solution given then I would suggest you more options, let me

know for it.

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Have a Nice day.

Regards,

Ellin

Reply please if the soluton work for you.
Give your rating to the solution either Helful or Fixya.
If you dont fix the problem yet by the solution given then I would suggest you more options, let me
know for it.
Since your voting is precious to me in providing the help for others.
Have a Nice day.
Regards,
Ellin

Hi Wilma,
We have customers that come in with this problem on a regular basis. What you are going to hae to do is:

1: Go to the Lexmark website and type in the search bar "Lexmark printer 3100" (but you have to know the exact number of your printer for you to get the correct one.) This should bring you to the page that shows you a pic of your printer.

2: You should see on this page where you can do downloads of drivers for your printer to your new p.c. But it is wise to make a copy to a disc for future use or at lease save it to your p.c.

If you do not now how to do this maybe you have a relative or a friend that can help you but this is a way that you can doit and not have to put your p.c. in the shop or buy anther printer.
Hope this helps.....

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Hi. HAve you installed the necessary drivers on the new computer? If you have lost the CD you can find the drivers on the Lexmark website.
http://downloads.lexmark.com/perl/downloads/downloads.cgi?ccs=229:1:0:0:0:0

Any clues about what happens when you try to install. Does the install software run? Do you get any error messages?
Might check that you are following steps on the setup sheet at:
http://www.lexmark.com/publications/eng/3100/index.html