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This place is like a maze. It's massively big and you even need to map to navigate your way through the resort. It's day 2 and I'm still confused and always need to ask staff for directions.
Staff: exceptional customer service. A majority speak Eng just as well as you do. Not many Thai staff. They are super courtesies and...
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Dear Em E,
The resort is big but a beautiful place to get lost in. We are glad you enjoyed your stay and the exceptional customer service. Do come back for another vacation here again soon.
Best regards,
Ashley
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This hotel has everything. Beautiful location, very high standard service, nice spa, really good restaurants, entertainment. Several very nice pools. We stayed in ocean view suite with a whirlpool and one of the best rooms I've stayed in. Huge room with a separate large walk in wardrobe, large bathroom and huge balcony with beautiful view, sun lounges and whirlpool. Definitely...
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Dear Chinara U,
Thank you for taking the time to write. The ocean view suite with a whirlpool is definitely one of my favorite rooms as well. I'm sorry you weren't able to swim this visit, but do come in the summer season of November to April in which you will find that the ocean here is calm and perfect...
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am absolutely in love with the resort. I came with my husband for a couple retreat, but I reckoned that this resort is ideal for both families and couples. It is perfect for those seeking for serenity and just want to be away from the busy hectic city life. Located at Mai Khao beach, about 30 mins to an hour...
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I loved this resort, not only because the rooms are stellar but because the whole entire resort is spacious and just simply gorgeous. My boyfriend and I had such a wonderful time here and even enjoyed a massage right on the beach! There are two pools, 1) a childrens pool which is fairly larger and 2) an adult pool with...
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Amazing resort. 3 amazing pools, wonderful beach, sunsets to die for, cocktails galore and a chance to make a difference. This resort has it all. Plus the Marine Turtle Foundation gives it extra credit. The Foundation is supported by the Marriott and Anantara resorts (there are other partners as well) and every booking helps the turtle population. Call it a...
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Dear Kate,
Thank you for taking the time to write such a review. We would like the world to know how proud we are of the Turtle Rehabilitation center that houses Tommy and Jerry and we are pleased to know that you met them! Sean and all of us here thank you for participating and are encouraged by your enthusiasm...
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Loved the hotel. A bit far from the main area so make sure you rent a car. Property is big and beautiful with 3 pools - one only for adults. The Mai Khao beach is a very smooth and clean beach to swim in. They have massage shacks near the pools. Food is great as well. While all the rooms...
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We are a family with 2 teenagers and this hotel hit the spot. The resort is big ( but not so big that you get lost ) well designed and set in beautiful tropical gardens. BThere are 3 pools. Our garden room was spacious and very comfortable. Breakfast is a joy - fresh juices, egg and pancake stations........Wonderful We loved...
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A simple gesture from our housekeeper to leave our kids room towels folded as elephants and turtles sums it all up.
The JW is attentive to all your needs and nothing seems to be too much effort.
I noted some other guests negative posts regarding beach situation this time of year. But felt resort made that very clear pre-booking that...
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Dear Matt S,
We are glad the whole family had a wonderful time here at the resort. The housekeeper must have thought that your kids would enjoying playing with the animals! Our Executive Chef and team will be pleased to know how much you liked the food especially the elaborate buffet. Yes you definitely need to come back for the...
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We have been coming to the JW Marriott Phuket Resort & Spa for three weeks every summer for the last 13 years and really love the service, ambience and location. Kudos to the North pool staff, led by Khun Zen. He and his staff, including Mod, Tiger and the rest are especially helpful and friendly and make spending a day...
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Dear Bill2311,
Thank you for taking the time to recognize Khun Zen and his amazing team! They will be thrilled to know that they have been called out for their efforts. We look forward to your next visit.
Best regards,
Ashley
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Also Known As:

Jw Marriott Phuket Hotel Mai Khao

Jw Marriott Phuket Resort And Spa

Jw Marriott Mai Khao

Marriott Phuket

Phuket Marriott

JW Marriott Phuket Resort & Spa Mai Khao

Hotel Style:

#2 Business Hotel in Mai Khao

#3 On the Beach Hotel in Mai Khao

#3 Top resorts Hotel in Mai Khao

#4 Luxury Hotel in Mai Khao

#4 Family Hotel in Mai Khao

#5 Romantic Hotel in Mai Khao

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