Hotel Overview

Great location for sightseeing accessibility

We went over thanksgiving so the hotel was quieter than usual. Overall the staff are friendly and... See full review

ExpeditionGreg

Dec 2, 2013

Great place to explore Toronto from!

We have stayed at this hotel many times. Each visit has been a good experience. Clean rooms,... See full review

baileyboo

Nov 25, 2014

Family-friendly, business-smart downtown hotel near attractions

Guests at the Novotel Toronto Centre find that family-friendly policies make every part of a vacation with children a pleasure. Meanwhile, business travelers find that smart amenities and comprehensive services at this excellent location in the heart of downtown Toronto's financial district help make business trips a success. Many of Toronto's most popular attractions are within walking distance. Going further or faster is easy, too, with city bus stops and subway stations close by.

Highlights

Late afternoon check-out available for families

Around the corner from the St. Lawrence Market

Complimentary Wi-Fi Internet access

Rooms

All Novotel Toronto Centre guest rooms and suites feature a contemporary design with comfortable furnishings and a range of great amenities, such as free Wi-Fi Internet access, in-room tea and coffee service and spacious work areas. Executive suites also feature iPod docking stations, upgraded bathroom amenities and a cozy bathrobe and slippers. A suite might be a good choice for a family or longer stay, with separate living and sleeping areas, two flat-screen televisions and unlimited access to the fitness center.

Features

Bring a pair of comfortable shoes because there are so many great attractions within walking distance of the perfectly located Novotel Toronto Centre, including Air Canada Centre, the Hockey Hall of Fame, Eaton Centre, the ferry docks for Centre Island and the financial district. The hotel also features an indoor pool, fitness centre and sauna. At the on-site Cafe Nicole, two children (under age 16) per family can enjoy a free breakfast.

Standard Room 1 king-size bed, European Duvet, Free Wifi, 42'Flat Screen TV, Spacious Bathroom. Choose comfort and space. Our Standard room is a great example of what Novotel is all about. It comes with all the ususal facilities: king-size bed, European

STAGE DOOR LOUNGE OFFERS A COMFORTABLE PLACE TO SIT AND ENJOY COCKTAILS WITH A SNACK MENU OFFERED FROM 11:00AM UNTIL MIDNIGHT EACH DAY.

Hotel Policies

Check-in:

03:00 PM

Check-out:

12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Solid hotel

Room was in good condition, staff was helpful and friendly enough. Great location if you are the bar-hopping type, as it is right across the street from a line-up of good bars.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

4

Hotel staff:

4

Comfort:

4

Location:

5

Value:

4

Trip purpose:

Business

Review of Novotel Toronto Centre

Reviewer score

4

5.01.0

Would recommend

elscoot57

Business

Dimondale, MI, USA

Dec 9, 2012

Nice hotel, nice location

Walking distance from many attractions, fun bars/restaurants across the street. Room was clean and quiet.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

4

Comfort:

5

Location:

4

Value:

4

Trip purpose:

Business

Review of Novotel Toronto Centre

Reviewer score

3

5.01.0

Would not recommend

Trveling with Dee

Business

Orlando,Fl

Sep 5, 2012

Family Vacation

When we arrived our room was not ready. It was after the stated check in time. We were told one room was ready but the second one would be ready in about 10-15 minutes. No apologies made, just told we could check back later or hang out in the room that was ready. We agreed to do that and asked them to call room when the 2nd room was ready. About 30-40 minutes later they finally had room ready. Still no apology given. We were told to come to the lobby and get room key. When we got to front desk no one was there, had to go find employee with our key. Handed us the key and again didn't apologize. I thought they could have at least brought key to us and apologized.
Also, the toilet in one of the rooms didn't flush properly and there was hair all over the bathroom floor in 2nd room. Guess they rushed to get it ready for us and didn't properly clean it.
Last but not least, dishes were outside one room when we arrived and were not removed until the next afternoon!
I gave a 3 (average) for cleanliness but maybe a 2 would be more accurate.

Hotel features (5 = best, 1 = worst):

Amenities:

3

Cleanliness:

3

Hotel staff:

1

Comfort:

3

Location:

4

Value:

3

Trip purpose:

Business

Dining tip:
Long walk from hotel

The Boiler House was an excellent restaurant! Highly recommend!

Review of Novotel Toronto Centre

Reviewer score

4

5.01.0

Would recommend

Debra55

Business

Kitchener Ontario

Aug 20, 2012

Excellent hotel for my conference

Excellent room, very comfortable bed, attentive and helpful staff, nice pool and whirlpool . Very good food in the Nicole Cafe. Will go back definitely.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

4

Hotel staff:

4

Comfort:

4

Location:

4

Value:

4

Trip purpose:

Business

Review of Novotel Toronto Centre

Reviewer score

4

5.01.0

Would recommend

Biking babe

Business

Rochester, NY, USA

Aug 1, 2012

Great Location for Touring Toronto

The front desk staff were very helpful, and professional. I would definitely return to Novotel when back in Toronto.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

4

Hotel staff:

5

Comfort:

5

Location:

4

Value:

4

Trip purpose:

Business

Review of Novotel Toronto Centre

Reviewer score

4

5.01.0

Would recommend

Ernie celebi

Business

Columbus, OH

Jul 28, 2012

Great location, good price

Covenient place to reach most of the attractions and places to see with a relatively good price.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

3

Comfort:

4

Location:

5

Value:

4

Trip purpose:

Business

Sightseeing tip:
Short walk from hotel

1 min walk to hockey Hall of Fame

Review of Novotel Toronto Centre

Reviewer score

5

5.01.0

Would recommend

superchrist

Business

washington, dc

Jun 26, 2012

Novotel Regular

I frequent this Novotel on a regular basis for work reasons and absolutely love how courteous the staff is and how great of a location it is. It's right outside downtown so you can avoid the noise, but it's just a quick walk away from the heart of the city.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

4

Trip purpose:

Business

Review of Novotel Toronto Centre

Reviewer score

4

5.01.0

Would recommend

Former Toronto Resident

Business

Pittsburgh, PA

Jun 25, 2012

Great downtown Toronto location

Excellent downtown location. An easy walk to the St. Lawrence Market and many fine eating establishments. Hotel was clean and a good value.

Hotel features (5 = best, 1 = worst):

Amenities:

3

Cleanliness:

4

Hotel staff:

4

Comfort:

4

Location:

5

Value:

4

Trip purpose:

Business

Dining tip:
In Hotel

Excellent breakfast buffet.

Review of Novotel Toronto Centre

Reviewer score

3

5.01.0

Would recommend

Dannygo

Business

Charleston, SC, USA

Feb 22, 2012

Holiday

Nice hotel in a good location. The only thing I don't like is being put next to the elevator, ice machine area. Am I a second-class customer because I book a deal online? Next time I will do it differently.

Hotel features (5 = best, 1 = worst):

Amenities:

3

Cleanliness:

3

Hotel staff:

3

Comfort:

3

Location:

4

Value:

3

Trip purpose:

Business

Dining tip:
Short walk from hotel

The Bier Garten is right across the street. Good food and good beer. Very good place but kinda expensive and at times very noisy.

Review of Novotel Toronto Centre

Reviewer score

5

5.01.0

Would recommend

Happy to have gone

Business

Toronto Canada

Oct 25, 2011

Great location!!

I have been there before and would go again. Great area, walk to shops and many restaurants. On Sat visit the flea market outside at the St. Lawrence market.