Lifetime Guarantee

At PK Green, we're proud of our premium quality items

Each of our products is designed with quality in mind. Many of our products are exclusively manufactured for us, so we go through several iterations in the design of our products to ensure they're of the best quality out there.

Once we're confident we've got a great product, we extensively field-test it to ensure it's built to last. Testing durability, battery life, finishing and more.

Afterwards, we listen to our customers' opinions through reviews, phone calls, surveys and emails - and continue to improve our products so that they meet and exceed our customers' needs.

We continue this process for life - each PK Green product is never perfect.

One of our premium glass crystal candle holders

Each product is backed by our lifetime guarantee

One of our rechargeable LED night lamps

At PK Green, your satisfaction doesn't have a time limit.

Our 100% lifetime guarantee offers you complete peace of mind. If your product stops working or doesn't work as it should, simply contact us at any time and we'll send you a replacement free of charge, or give a full refund - whichever you prefer. No questions. No ifs. No buts.

We'll do our best to resolve your issue until you're completely and totally happy. Leave it to us!

The small print

This warranty does not cover against weather damage, misuse, wear and tear.

The consumable products like batteries (sold separately or within a kit - NiMH, Lithium, Lead Acid ect.) are not covered under lifetime warranty.

Rechargeable batteries (like the ones used in ball/cube/egg mood lights, night lights, candles, solar lights and battery backup kits) are also not covered under lifetime warranty.

The outdoor kits should not be left outside in autumn/winter in freezing conditions.

The lifetime warranty applies to products purchased on www.pkgreenshop.co.uk from January 2016 onwards and does not apply to PK Green products purchased from other websites or marketplaces.

This warranty does not apply to products which are no longer available for sale or have been discontinued.

We will try our best to fulfil our promise of lifetime warranty by replacing the required part or by sending a replacement. If the exact replacement is not available, we are happy to substitute it with a suitable alternative product at our disgression. In the unlikely event of the spare parts not being available, we may not be able to fulfil our promise.

Our high quality 2W Solar Fountain

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