Order Status

The excitement one feels when awaiting their order's arrival is common and checking on the status of the order can be fun. Due to privacy issues, we are not able to access your bird account, however you are able to view your order's status in VIEW ORDER STATUSlocated in your 'Bird Account' which is accessible at the top of our website. If you have not created an account please do so now by clicking Bird Account.

We are very proud and excited to share the latest development for viewing the status of your LIVE BIRD ORDERS online. As soon as your bird order is placed and payment is received, a progressive ORDER STATUS BAR is created. Once your order has completed a stage along the progress bar, that stage will turn from grey to a bright color along the bar. You will also receive an email to inform you of any new stages completed along the progress bar.

* When your order status has reached SHIPPED, you will be able to click the orange link in your email to view the tracking information for your order.

Remember you can also review the 'Estimated Delivery'ofeach bird's specific product page on our website. Sometimes additional delays may occur but we will always try our best to keep you informed of such delays.