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Management Suggestions: Communicating

One of my organization’s biggest strengths and biggest challenges is that we have a main office and several satellite sites. This week I got a chance to talk to some satellite coworkers I rarely see, and it was fantastic to get to reconnect. I spoke with one coworker in particular, largely about communicating with supervisors.

What I Realized:

When people work really really hard, they need to know that the people above them do also.

The wheels that aren’t squeaking still need you.

It’s easy to assume the worst in lieu of facts.

Face time, with people and at places, makes people feel better.

Management Suggestions:

Face time. Make time for it.

Make sure that at least some of your hard work is visible.

If you’re at work at 10pm, make sure to send some emails then. Time stamps are subtle and say a lot.

Share your to-do lists, projects, and finished products.

Take a moment (not an hour) at check-in meetings to report on what you’ve been up to too.

Make at least some piddling tasks a priority. Fix that water cooler, address the lighting in that parking lot, help with that crazy landlord.

The line between trusting an employee and ignoring an employee has a lot to do with the employee’s perception.

Send a quick thank-you to the people doing a great job. Acknowledge that you’re being very hands-off, and that you’re still there when they do need anything.

Have regular meetings and switch up the location.

Publicly recognize accomplishments, and not just the momentous ones.

What are some other suggestions or lessons that come to mind? How else can management communicate effectively?

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One thought on “Management Suggestions: Communicating”

I have heard that for years that the people above me are working very hard. But I have seen one boss I had sneak out of work and go home during he’s shift. Push he’s job onto me so he could take it easy during he’s shift .
Not do certain jobs so I would get stuck with them etc .
But I have had other bosses who work beside you and sweat and help you when they can. I had one boss who brought in candy and all kinds of stuff for the people under her .