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Unable to login

I

Ilie Zubascu

started a topic
almost 5 years ago

Hi

I am a member since 2007, and now am unable to sign in as my email address is not recognised. I am happy to provide my registration number on a private message if needed. My user name was iliezubascu@googlemail.com

Christopher M. Wilson

I am unable to login because of my username is not recognized. I have no access to anything,new or old!!

J

John Warren

said
almost 5 years ago

I am also unable to login as my email is not recognized although it is the same account that I received with my original information.

V

Victor J Jeffrey

said
almost 5 years ago

Wont let me log in either Been a member since way back 2007

Hey jamorama help please???? whuts up?

Hassan

said
almost 5 years ago

Hi there! Luis here from the Jamorama support team. Did you guys receive our Email update last week about the NEW Jamorama website?

We know you are super excited to try the new Jamorama HD video
lessons, check out the new course materials and of course continue using
the Classic Jamorama; as Jon Coursey said on his email, we will be
giving you full access to the new Jamorama site. However, because there
are so many of you, we'll be doing it in batches.

If you've purchased within the last two years, we'll be transferring your account first and then move back in year batches.

What
is important to know is that we are going to send you an Email with
your NEW LOGIN DETAILS once they are ready. If you haven´t received the
email yet, you wont be able to login using the details you used to have,
but please be patient. We are doing our best and working as fast as we
can to make sure everyone has access.

PS: If you haven´t heard from us, please wait a little longer.

V

Victor J Jeffrey

said
almost 5 years ago

Been 5 days here still waiting, I can do nothing but wait!

Hassan

said
almost 5 years ago

Hi Victor, please have a look on your Email Inbox, you should have received an email from us! :)

D

Duncan Wales

said
almost 5 years ago

I received an email but still nothing has come to me that I can login. Please let me know when you have this rectified. Thank you.

Hassan

said
almost 5 years ago

@Duncan, your NEW Jamorama account seems to be active Duncan, in fact an Email should have been sent to you with your new user details. Please note that now your username is duncan8465. Email address is not used anymore as your username for logging in.

If you are not sure about your password, please use the "Forgot your password" link within the login page. If you continue with problems please send me an email to: support@jamorama.com

Thanks for your patience on this matter.

C

Craig Feuss

said
almost 5 years ago

Same boat here: long time member and currently unable to log in. Definitely a buzzkill.

Hassan

said
almost 5 years ago

Hi all!So, we have now added thousands of users and it is most likely that your account is ready to be used. If you haven´t received the email with your login details (make sure to check your SPAM), please create a support ticket or simply send an email to: support@jamorama.com

We will then verify that your account is ready and we will provide you with your new user/login details.

Thank you all for your patience on this matter.

I

Ilie Zubascu

said
almost 5 years ago

Thank you, working now! As Luis suggested, I emailed support@jamorama.com and the matter was solved really quickly!

Megan Kenneth

said
over 4 years ago

Thanks, working today! While Luis recommended, My partner and i emailed support (jamorama.com) and the make a difference was resolved truly quickly!