Gemmy palmtree lightshow control box and remote

I have the palm tree light show (brand new) I cannot get the remote and the control box to link, The reset will blink for only about 30sec. even holding the paper clip in. I can hear some static in the box help I bought this item in ok and i am in az

5 Suggested Answers

When you press the reset button on the controller box, then you need to press the small recessed button on the back of the remote control. You'll need a pen to get in there, or better yet a paper clip. That will reset the remote.

push the reset botton on the box in the tree, on the back if the remote there is a reset bottom, push the reset botton on the tree until the light start to blick then push the reset botton on the remote, thats what i did to mine

I tried all the suggestions, starting with tapping the prongs with a key, then resetting the remote and tree together, finally trying the fuse. I took the box off and didn't see what would have been a replaceable fuse so I made sure the wires had a snug fit. While the box was opened I reset the remote and tree again and alas my tree is on.... now all I need is to move it back outside to try it out after moving it!
Good luck to all of you I know its frustrating!

To "sync up" the remote with the control box, first press (and release) the reset button on the control box. Then insert a straightened paper clip into the hole on the back of the remote to depress the internal reset button to sync them.

think the chip has gone in the remote here ,but it could be cold as this affects these made in china chips that are used ,keep remote warm and try again if no joy then look for a address to order a new remote ,they are not repairable as its all integrated circuits

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Related Questions:

I am having same issue. Took the remote apart to see if there was a contact issue, and the tree started playing music. Music was loud and crisp, lights are all lit and in sync. Problem is, I have no control over it, and as soon as I sync the remote back up, I am back to square one, the music won't play. I can control the colors with the remote, but can't play one song or loop music, no matter how many times I correctly sync. Any help is appreciated. ( I have looked into getting a new remote, but no one sells them anymore, out of stock everywhere I have found them.)

push the reset botton on the box in the tree, on the back if the remote there is a reset bottom, push the reset botton on the tree until the light start to blick then push the reset botton on the remote, thats what i did to mine

Here's what you do... This is for the trio christmas tree light show. What you need.... small precision pointing tool.On the largest tree base electrical box there is a push button. Press and release that button. A red led will flash indicating the box is in sync mode. turn the remote on and on the back of your remort, there is a small hole with the words reset over the top of it. Using the small precision pointing tool, press the recessed button and release. The remote will sync to the base unit. Walla!! Merry Christmas to all!!!

Press reset on the top of the main unit under the middle tree. The light will blink. While it's blinking, use a pin to press in the reset button on the back of the remote. The blinking light should go out, and you should be good to go. FWIW - I just looked for almost an hour before I found this answer today on-line. It worked for us.

When you press the reset button on the controller box, then you need to press the small recessed button on the back of the remote control. You'll need a pen to get in there, or better yet a paper clip. That will reset the remote.

i bough mine used it came with a remote. after you plug it in you have to push the reset button on the big box untill the led on top flashes then push the rest button on the back of the remote(with batteries already installed of course). The led on the box will stop. then turn remote to on and push a button. that should do it, I hope.