INBETWEEN SIZES?You should go for the bigger size and add half an insole!

EU

UK

US

AU

36

3

6

6

37

4

6.5

7

38

5

7.5

8

39

6

8.5

9

40

7

9.5

10

41

8

10

11

42

9

11

12

The following measurements indicate the approx length of the insole board and the width measurement on each size we sell.

Please note that this is a GUIDE and you will need to decide which set of measurements is the closest on average to the measurements of your feet.

EU SIZE

LENGTH

WIDTH

36

235mm

213mm

37

242mm

218mm

38

249mm

223mm

39

255mm

228mm

40

262mm

233mm

41

269mm

238mm

42

276mm

243mm

TO MEASURE YOUR FOOT LENGTHStand on a piece of paper and draw around your foot.Take a ruler and take the length measurement from the middle of yourheel,to the end of your longest toe.

TO MEASURE YOUR FOOT WIDTHTake a flexible tape measure and measure AROUND the width of your foot at the widest point (usually the joint of your big toe).

Frequently Asked Questions

I’ve just ordered! How long will it take for my shoes to reach me?

Thank you for your order with Miss L Fire! Your order should be with you within 5-10 working days unless you have paid for expedited shipping, in which case please allow 3-5 working days. We will contact you via e-mail should there be a delay to your order, so please provide the best e-mail address to contact you on when placing your order. Please also provide a daytime telephone number, we may need to contact you, so please ensure the information you provide is correct.

Please Note!

Should you not see/respond to an e-mail regarding delivery problems, your goods may be sent back to us. We will have to charge to have the shoes sent to you again.

Which carrier company do you use?

We send all orders with either UPS or USPS. Tracking #'s can be provided upon request.

I have ordered lots of shoes! Will they all arrive together?

UPS and USPS will sometimes send the parcels individually - so they may not arrive at the same time, but they will be under the same AWB/tracking number. Please e-mail hello@misslfire.com if you're waiting for part of your order, and we'll provide you with a tracking number to see where the rest of your order is.

I’m not sure which size I should order. Do you have a shoe conversion chart I can use?

All Miss L Fire shoes are sold in European sizes and fit "true to EU size" unless stated.

Please check the chart below to ensure you order the right size. If you have queries about sizing please e-mail hello@misslfire.com and we'll do our best to assist you before you place your order.

IN BETWEEN SIZES?You should go for the bigger size!

EU

UK

US

AU

36

3

6

6

37

4

6.5

7

38

5

7.5

8

39

6

8.5

9

40

7

9.5

10

41

8

10

11

42

9

11

12

I’d like to return my shoes for a refund/exchange. How should I do this?

With your order, you will have received a receipt with the details on how to do this. (If you do not have this, please e-mail hello@misslfire.com

You can also visit the other sections on our website regarding our returns, refunds and terms and conditions.

I've been charged custom and import fees since my goods arrived. Can I charge these back to you?

We do not have any control over import and custom fees, and we do not profit from them. We cannot, therefore, be charged for these.

The fees vary depending on where you live. If you are ordering from outside of the USA, you may have some form of fees to pay to receive your parcel. Please contact your postal office or check online to find out more about these fees before you place your order with us.

There’s a style I really want to order but I can’t see it on your site! Where can I buy it?

Oh no! This means we don’t have that particular style available to order in our online store.

We try and stock our best sellers, and styles that may be hard to find! Please email hello@misslfire.com, and we will let you know if the style you are looking for becomes available!

I’d like to see the shoes in person before I buy. Do you have a shop?

Yes! Our USA store is located at 2571 Mission St., San Marino CA, 91108. If San Marino is too far away, please email us! hello@misslifre.com and we will let you know if we have an L-Fire stockist near you!

What is Afterpay?

I have a store and I’d love to stock your shoes! How can I do this?

Send an e-mail to jocelyn@misslfire.com with details of your store and we’ll get back to you as soon as possible with our wholesale information.

ABOUT AFTERPAY

What is Installments by Afterpay?Installments by Afterpay is a service that allows you tomake purchases now and pay for them in four equalpayments made every 2 weeks without any interest.

How do I use Installments by Afterpay?Simply shop online and add items to your shoppingbag and checkout as normal. At checkout chooseInstallments by Afterpay as your payment method. Firsttime customers will need to register with Afterpay andprovide payment details as usual, returning customerssimply log in to make their purchase. It’s that easy!Please note that all items in your shopping bag mustbe eligible for Installments by Afterpay. A minimumpurchase amount may apply and you must meetadditional eligibility requirements to qualify.

Where can I use Installments by Afterpay?Installments by Afterpay can only be applied topurchases made on misslfire.com

Can I use Installments by Afterpay if I’m aninternational customer?Installments by Afterpay is only available to customerswith a US billing address within the US and a US mobilephone number. Customers with international billingaddresses will not be able to set up an account withAfterpay.

How does the payment schedule work?All customers are required to make their first paymentat the time of purchase, with the remaining threepayments deducted automatically every two weeks fromyour chosen payment method. If you choose to makeadditional payments before your scheduled pay dates,you may do so through your Afterpay account.You can log in to your Afterpay account to view yourpayment schedule and make a payment before the duedate if you choose to do so.

What if I can’t pay an Afterpay installment?If you fail to make a payment, you will be charged an $8late payment fee, and an additional $8 fee if the missedpayment is not made within 7 days. Late fees will notexceed 25% of the total order amount.For more details, please see terms and conditions:

When will my items be delivered if I use Installmentsby Afterpay?Afterpay orders are delivered as per our standardshipping timeframe after you complete your order online.Visit our shipping page for more information by clickinghere.

Is there a limit to how much I can spend on a singletransaction?Yes, transaction value limits apply to purchases made onwww.misslfire.com using Installments by Afterpay.

What products are not eligible for purchase usingInstallments by Afterpay?Afterpay is not available on purchases of gift cards. If youare purchasing gift cards along with Afterpay eligibleproducts, you will need to place two separate orders.

How do I return or exchange an item purchased usingInstallments by Afterpay?If you have changed your mind, you can return yourAfterpay purchase in store or by mail for a refund. Pleasecheck that your return or exchange meets our Returnpolicy here. Afterpay will be notified of your return andwill process the appropriate refunds. Please do not returnyour purchase to Afterpay.If you believe there is fault or concern with your Afterpaypurchase payment, please contact Afterpay customersupport at info@afterpay.com

Where can I find out more about Afterpay?If you would like to know more about Afterpay, visit theAfterpay website www.afterpay.com for a comprehensivelist of FAQs, terms as well as Afterpay’s Privacy Policywhich can be found at https://www.afterpay.com/privacy-policyIf you have any questions about your Afterpay account,please contact Afterpay directly via web form at https://help.afterpay.com/hc/en-us