Does The Strand Palace Hotel take group bookings?

What is the hotel’s pets policy?

No animals are allowed in the hotel, with the exception of guide dogs.

What is the hotel’s child policy?

We ask that every room has at least one occupant who is 18 years old or over. Children under 12 years old stay free of charge, and some rooms contain sofa beds suitable for one child. For babies, we can provide one cot per room. Please notify us that you require a cot at the time of booking.

Can I cancel my booking?

Please call reservations on +44 (0)207 379 4737 to cancel your booking. Should you cancel or amend your arrival date after 6pm on the day prior to arrival, you will incur a cancellation charge for the first night of your stay. This will be automatically charged to the credit card provided to guarantee the booking. This cancellation policy does not apply for bookings made on the advance purchase offer.

What is the hotel’s security policy?

The Strand Palace Hotel has 24-hour manned security and CCTV throughout public areas. Entrance to the hotel is restricted to guests after midnight. All rooms have deadlocks, self-closing mechanisms, peepholes and safes. For female guests travelling alone, we do not allocate rooms with inter-connecting doors, or rooms on the first floor, at the ends of corridors or near fire exits.