Feedback

If you have a comment or suggestion about the care you or your family received use our feedback email to let us know. We value input from our community to highlight what we are doing well in addition to where we need to improve.

If you have a concern about the care provided to you or your family please speak, in the first instance, to the Nursing Unit Manager on the ward or area of concern.

If you do not feel comfortable discussing your concerns with the Nursing Unit Manager or you are not satisfied with the action taken or require further assistance to resolve your concerns you can contact the Consumer Feedback Manager on 02 4320 3920 Monday to Friday 8am to 4.30pm or use the feedback email. Ensure you include a contact number if you choose to email us.

Outside of these times you can contact the Local Health District switchboard on 02 4320 2111 and ask to speak to the After-Hours Nurse Manager.