What our Customers say...

Testimonials

SERVPRO actually made our entire disaster experience more tolerable and we were honestly able to heal more quickly because of your service.

— Justin N in Morris, MN

The guys were very courteous and explained things well.

— Jay S in Alexandria, MN

SERVPRO team, thank you for coming to my home after hours to help extract all the water in my basement. Without your crew I could not of corrected the issue and got my house back on the market as quickly. Again, thank you for your service.

— Michael in Melrose, MN

The team at SERVPRO of Douglas & Otter Tail Counties did a fantastic job at responding quickly to some of our apartment units mold issue, performing the appropriate work and getting the areas patched up. Highly recommend.

— Tyler in Osakis, MN

Within one hour after calling Trevor, He was at my house with the right equipment to help with the water in my basement. Great customer service!

— Vince in Alexandria, MN

We had water overflow in a bathroom and an adjacent carpeted area at my business. It was discovered at around 6:00am on a Wednesday morning. We made a call to SERVPRO and they arrived immediately to assess and explain the damage to us and begin clean up. They checked in with us multiple times over the next few days and into the weekend to test the floors to assess the drying process until it was complete. Trevor, the owner, was prompt, courteous and sensitive to my hours of business and effective and efficient at getting the job done. All of his associates were professional and did an upstanding job for us!

— Kim in Alexandria, MN

I would just like to say a huge thank you to the crew at SERVPRO that completely cleaned and sanitized the basement of one of my rental houses after a sewage back-up! Trevor Unruh handled the entire incident very professionally, and organized the entire process start to finish. I cannot tell you how much I appreciate the assistance of the crew at SERVPRO. Both my renter and I were totally impressed with all of them. Thank you again!

— Joyce in Alexandria, MN

Thank you so much for helping us out so promptly and getting our basement dried out. You did a great job and we are so glad it is all dried and not musty or moldy. Thanks again!

— Harry & Sheila in Marshall, MN

Thank You! I am so grateful for your quick response to my water problem. You kept the water from the entire basement. As the snow melts the water still wants to run in but I have a crew working on a solution. Great Job!

— Sharon in Pelican Rapids, MN

Trevor, Thank you for responding quickly when we called you the night of the water pipe leak, and for all that was done for clean-up and restoration. We appreciate the quality of your work and will certainly refer your company to others. Thanks again.

— Linda in Alexandria, MN

Thank you for your quick response over the holidays. You provided great service! I appreciate it.

— Sam A in Alexandria, MN

Thank you for all your help. You guys were so great!

— Jen L in Alexandria, MN

Communication was good. The crew was very helpful and considerate while cleaning up the water

— Marilyn S in Evansville, MN

Trevor and his team did an outstanding job on a major construction cleanup project. They were given a very limited time frame to complete their work, in addition they had to deal with several obstacles that were no doing of theirs. Throughout the process they stayed positive, on course and on schedule. In the end they provided us a very clean building. I wouldn’t hesitate to use them again.

— Todd E in Alexandria, MN

The lead young man was incredible, polite, respectful, informative, truly an asset to your business. The other young man was great too and took direction well from the lead, he was also so personable and they both worked hard. They are a blessing to your business!!!

— Cindy F in Glenwood, MN

Thank you so much. We really like the work you do. If you ever need a reference, feel free to contact us.

— Deb L in Alexandria, MN

Thanks again for being so thoughtful and easy to work with through a stressful time.

— Jeff & Sandy in Ottertail, MN

Thank you! to you and all of your crew for all the good work they did here. We appreciate everything!

— Richard & Alice C in Erhard, MN

Thank you to SERVPRO for taking down the gross sheet rock!

— Mary in Alexandria, MN

We truly cannot thank you enough for your help on our closing day. Coming out at the drop of a hat and crawling in our attic to put our nerves at ease truly was above & beyond all expectations! We are so grateful for your help!

— Molly & Clarke in Alexandria, MN

Thanks for all you've done and being so patient!

— Sean in Alexandria, MN

SERVPRO ... Thank you for the water damage restoration!! You arrived quite quickly ... It all could have been worse! We are glad for your work.

— Mary S. in Glenwood, MN

Thank you for the excellent service provided by you and your team. You expertise and friendship were greatly appreciated during such a trying time.

— Amy O in Parkers Prairie, MN

Trevor and his team are exceptional service providers. When we had water damage to our basement, they responded quickly, communicated clearly, and ensured we were pleased with all work performed. They served several households in our neighborhood, and everyone I spoke to would strongly recommend them.

— Andrew L in Willmar, MN

I had a basement issue and some concerns with the issue. I called Trevor with SERVPRO to come inspect and give me an idea of what I should do, Trevor was very prompt with meeting me that night to look at what my issue was. He was very honest and very professional with his inspection and what he thought the problem was and how to move forward. Thank you Trevor for your knowledge and professionalism! I would highly recommend Trevor and his team. I won't hesitate to call him again if something were to arise again.