Comcast’s Neil Smit on the Broadband Business

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Comcast Cable President and CEO Neil Smit spoke at Disrupt New York today, discussing his company’s recent deal with Netflix, his thoughts on Aereo, and more.
“I think if there’s one thing to disrupt in our business, it’s customer service,” Smit said in response to TechCrunch writer Ryan Lawler mentioning that Comcast was recently voted the worst company in America. Read More