Noritsu is a leading global manufacturer of professional, high quality digital imaging equipment, and a global provider of photo printing solutions to the retail, professional, law enforcement, specialty and other print-intensive markets.

In this entry-level position of Technical Service Representative, you will:

Use your technical expertise and prior field experience to provide excellent on-site technical support services (installation, maintenance, repair) for Noritsu equipment in addition to equipment that has been contracted to Nortisu Technical Service

Maintain close and continuous communication with Noritsu customers to ensure customer satisfaction as well as with the assigned District Supervisor

Submit various reports of field activities (i.e. time sheets, service reports, expense reports) on a timely basis

The qualified candidate will possess:

Strong knowledge of digital imaging equipment and computers

Excellent electronic and mechanical troubleshooting skills

Previous field service experience with customers

Experience in photo mini-lab processing would be an asset

Excellent customer service skills

Ability to follow-up and ensure customer satisfaction

Good verbal and written communication skills

Willingness and ability to travel; have open availability including evenings and/or weekends