Homeware

At Smyth Patterson you will find all of your kitchen essentials, including cutlery, pots and pans and all of those necessary cooking utensils.We have a wide range of Cookware and Accessories from Stellar, Judge, Circulon and Le Creuset.

Electrical

Our electrical department stocks a large variety of domestic appliances and electrical goods, from smaller items such as toasters and kettles to larger items including washing machines, dishwashers and fridges.

We also have a lighting section, carrying a variety of lamps, fittings and bulbs.

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Return Policy

Returns and Refund Policy

Our goodwill returns policy, which is in addition to your statutory rights, entitles you to a refund or exchange for an item bought online or in store with a valid receiptwithin 28 days of purchaseexcluding sale items To be eligible for a return, your item must be

unused and in it’s same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. We will not accept return of an item which is damaged shows signs of use, is notpresented in its original packaging or is not accompanied by the relevant proof of purchase . If the

return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Several types of goods within our store are exempt from being returned.

·Gift cards, vouchers

·Pillows, duvets, electric blankets and mattress protectors

· Some marked clearance items

· Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Gifts

If the item was marked as a gift when purchased and delivered directly to you, you’ll

receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be issued and/or held in our accounts office for collection. If the item was purchased by someone to give as a gift later, then any refund will be made to the original method of payment of the item i.e. the original purchaser of the item.

Refunds/Exchanges – Damaged or Faulty Goods

We only replace items if they are defective or damaged when accompanied by receipt