CA Designated Support Engineer Program

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Gain direct access to an expert who can help promote faster issue resolution, increased usage and enhanced ROI.

Through this program, you can work with a dedicated engineer that provides the technical and strategic expertise to facilitate timely and fitting resolutions to product support issues—both major and minor.

Features

Designated support engineer familiar with your business and IT environment

Personalized, prioritized response to technical issues

Product-specific guidance during upgrades and patches

Optional on-site meetings to review business needs and IT results

Practical guidance on how to configure, operate and troubleshoot your systems