The Publication

World Cruise Industry Review 2018 Vol. 2

In the past, commanding a cruise ship has been a male role – but times are changing. Grace Allen discusses the rise of female cruise captains with Sea Cloud's Captain Kathryn Whittaker, Captain Kate McCue of Celebrity and Despina Panayiotou Theodosiou, president of the Women's International Shipping and Trading Association.

Also in this issue, cruise ships are navigating more far-flung waters than ever before, requiring operators to have the correct safeguards in place to protect the lives of their passengers. Ross Davies meets Conrad Combrink, senior vice-president of strategic development for expeditions and experiences at Silversea Cruises; Markus Aarnio, chairman of Foreship; and Jeff Morgan, Aviem CEO, to find out what measures need to be taken.

Plus, Despite a bulging order book, it's been a bittersweet summer for Italian shipbuilder Fincantieri, as its influential former CEO, Corrado Antonini, died in July. Ross Davies takes a look at his legacy as the company looks to retain its market dominance. And: Nearly three decades after it first opened, Royal Caribbean's CocoCay is getting a makeover. The private resort promises passengers a wealth of new activities and ways to relax. But the project is not without controversy.

World Cruise Industry Review 2018 Vol. 1

When Edie Rodriguez resigned as CEO of Crystal Cruises last year, many assumed that retirement naturally beckoned. Instead, her immediate hiring by Ponant to crack the US market for the operator heralds a new phase in the industry veteran’s career. She tells Greg Noone about the challenges facing the line’s expansion, her gruelling schedule and the enduring appeal of luxury cruising.

August will see the maiden voyage of the Scenic Eclipse, which has been billed as the ‘world’s first discovery yacht’. With room for 228 guests, the vessel’s small size is compensated for with the promise of visiting exciting locations, including Antarctica. Lisa Bolton, general product manager at Scenic, talks to Ross Davies about what guests can expect.

Also in this issue: Elly Earls meets Cindy D’Aoust, Cruise Lines International Association’s president and CEO, and Colin Castle talks to PFJ Maritime Consulting’s Raoul Jack, and Reinhard Luken, managing director of the Verband für Schiffbau und Meerestechnik (German Shipbuilding and Ocean Industries Association), to find out whether shipyards are likely to relocate from Europe to China.

World Cruise Industry Review 2017 Vol. 2

After a protracted construction period and various legal wranglings, AIDA Cruise’s new ship, AIDAperla, is finally on the water. Boasting a new dual-fuel engine room, slender hull and foil-covered domes, the vessel was worth the wait, as Christian Schönrock, the group’s director of newbuilds, tells us.

A new agreement between GE Power and Fincantieri will see the energy giant and shipbuilding leviathan co-develop an emission control solution to reduce air pollution from cruise ships. We hear from leaders from both parties, examine how the new Shipboard Pollutant Removal System might work, and discuss the race against the clock to comply with MARPOL’s stringent new 2020 regulations.

The Michelin-inspired, farm-to-table F&B concept on Crystal’s fast-expanding river fleet is unlike anything else on the waterways of Europe. We meet the cruise line’s SVP of hotel operations Toni Neumeister to find out how they’ve done it.

World Cruise Industry Review 2017 Vol. 1

With three ships on order and the power of a global brand at its disposal, Virgin Voyages is being positioned as a genuine disruptor to cruising's status quo. Phin Foster meets president and CEO Tom McAplin to discuss the lessons learned from his love of the start-up experience, his plans to appeal to untapped market segments and the creation of a corporate culture that is unafraid to do things a little differently.

Having entered full service in January 2017, Seabourn Encore is Seabourn Cruise Line's largest ship to date, boasting an additional deck and expanded public areas. Fuel consumption is also significantly reduced by optimisation of the
ship's hydrodynamics. World Cruise Industry Review charts the evolution of the vessel.

Also in this issue: Tom Fecke, secretary-general for CLIA Europe, and Jens Skrede, Cruise Europe's managing director, share their thoughts on the European cruise market, we take a closer look at Norwegian Joy, the latest instalment in Norwegian Cruise Line's Breakaway Plus class, and Elly Earls breaks bread with Royal Caribbean's John Suley and Norwegian Cruise Line's Karl Muhlberger.

World Cruise Industry Review 2016 Vol. 2

With the €230.6-million acquisition of Nordic Yards' three shipyards in Wismar, Warnemunde and Stralsund, as well as a string of new investments across the
northern European shipbuilding market, Genting Hong Kong has made a bold move that could give it the capacity to dramatically expand Crystal Cruises,
Dream Cruises and Star Cruises. Colin Castle examines the nuts and bolts of the agreement, the benefits of the ability to build at an operator's own pace,
and whether cruise lines in the shipbuilding game are set to become the new normal.

The Ecoship project, for the designing and building of a cruise vessel that will carry out humanitarian and environmental missions for Japan-based NGO Peace Boat from
2020, has been finalised and initial funding secured, with construction scheduled to commence in April 2017. The ship, which will incorporate ten solar-powered sails,
retractable wind generators and hybrid engines, has been touted as the greenest cruise vessel in the world, but could it also viably be the cruise ship of the future?

Also in this issue: Appointed as permanent CEO and president of CLIA earlier this year, Cindy D'Aoust is committed to further establishing the association as a single,
unifying body for the global cruise sector. She talks to Phin Foster. Plus, Matthew Plowright speaks to Carnival's Anthony Habert and AmaWaterways' Rudi Schreiner to
find out how their brands are keeping up with the latest shoreside wine trends, and Elly Earls meets Carnival Cruise Line's vice-president for guest technology,
Gabriela Gonzalez.

World Cruise Industry Review 2016 Vol. 1

It's already well established that China is the next big market for the cruise industry, and the announcement by Carnival that a new brand will be launched specifically for the country's burgeoning customer base only adds to the hype. Colin Castle speaks to the company's chief operations officer, Alan Buckelew, and CLIA Asia's secretary-general, David Goh, about what the new brand might look like and how the new customers differ.

With Norwegian and Princess announcing that they're building ships specifically tailored for the Chinese market, and MSC extensively refurbishing the Lirica ahead of it being deployed exclusively in the region, how does tailoring shipbuilding for a particular market dictate one's approach? Rod James speaks to industry experts and insiders to find out.

Also in this issue: Patrick Kingsland of Crystal River Cruises explains how the line will set itself apart from the competition; Carnival Corporation has established ten major goals for reducing its environmental footprint over the next five years, as John Haeflinger, vice-president of maritime policy and analysis, explains; and Sophie Peacock speaks to Wes Cort at Norwegian Cruise Line about the company's efforts to get ahead of the competition in the crafts beers market.

World Cruise Industry Review 2015 Vol. 1

Norwegian Cruise Line Holdings' new president and CEO takes the wheel of a company flushed with years of remarkable success. Frank del Rio shares the view from the bridge, including Cuba's exciting potential as a destination, with World Cruise Industry Review.

It's the largest ship ever built for the UK sector, and the fourth vessel in just ten years from P&O Cruises. But what will Britannia bring to the market and how original is its design? Stephen Cresswell meets David Pickett, Carnival UK's head of new builds, to talk British identity, steep learning curves and bringing new blood into cruise architecture.

Also in this issue: Carnival, Fincantieri and CSSC have signed a memorandum of understanding with the intention of constructing China's first domestically built liner. Peter James looks at the reverberations of this potential collaboration. Plus, Michael Flesch, Enrico Borniotto and Anthony Wills talk about striking a balance between centralised control and micro-management when it comes to managing food and beverage operations.

World Cruise Industry Review 2014 Vol. 2

He may have reappeared on the radar a little over a year ago, but Arnold Donald has not wasted any time in plotting a clear path for the reputational repair and future direction of Carnival Corporation. The CEO talks to Phin Foster about consensus building, the importance of leveraging organisational scale and why returning from retirement is one of the best decisions he's ever made.

With the industry's two largest operators making bold steps towards China, excitement around future market expansion is approaching fever pitch. World Cruise Industry Review considers the changes cruise lines must make if they are to capitalise on China's potential and how significant success in the region will be in the years to come.

Also in this issue: Chris Godfrey speaks with Jim Van Langen, Carnival Corporation's vice-president for management systems, about the proactive and retrospective action taken to reinforce sustainability and the environmental challenges now faced by the sector; Jim Urry of Disney and Kirk Neal of Carnival discuss with Jack Wittels the rapid expansion of the multigenerational and family market; and Royal Caribbean executives explore the groundbreaking design and engineering that went into the most eagerly anticipated cruise vessel launch of the year, Quantum of the Seas, a feast of state-of-the-art entertainment facilities and technological wizardry.

World Cruise Industry Review 2014 Vol. 1

Portable technology has transformed how we interact both with each other and the wider world over the past decade. With passengers increasingly bringing their handheld interactive devices and smartphones to sea, Norwegian Cruise Line's Vincent Cirel and Carnival's Ramon Millan discuss how they are leveraging this technology to create new avenues of participation and revenue generation, while improving guest relations.

Another major shift within the sector has been the growing popularity of river cruising. With all the major operators ordering new ships for 2014, the boom shows no signs of slowing down. Rudi Schreiner, president of AmaWaterways; Helge Grammerstorf, managing director of IG RiverCruise; and Torsten Hagen, CEO of Viking, examine the forces driving growth and where the industry goes next..

Back at sea, new-build orders have slowed, but the refurbishment and upgrade market remains buoyant as global operators look to revitalise ageing fleets in line with customer expectations. Peter Fetten, Carnival Corporation's senior vice-president - corporate ship refits, discusses the $155-million makeover of the Carnival Sunshine and the challenge of finding reliable turnkey contractors.

MSC Cruises was one of the most active lines during the new-build boom. Six months after joining as CEO, Gianni Onorato has been charged with building upon ten years of unprecedented growth and further establishing the operator as Europe's preeminent cruise line. He outlines the benefits of working alongside his predecessor, potential new markets and leading from the front.

Other highlights in this issue include a study of how smaller food and beverage outlets can help set the tone of a ship; we look at how technology is playing a growing role in raising on-board safety and security standards. Plus, Norwegian's Richard Ambrose outlines the next generation of onboard entertainment and the winners of the inaugural World Cruise Industry Awards are revealed.

World Cruise Industry Review 2013 Vol. 2

Cruise-ship interiors have seen a marked move away from the brash aesthetic more
associated with Miami and Vegas resorts, with designers looking towards the grand
European five-star tradition of clean lines and understated luxury. Cunard VP of
interior design Teresa Anderson and cruise-ship design guru Joseph Farcus discuss
the growing taste for the classics and debate the virtues of bling.

As past CEO of Seabourn, Sea Dream Yacht Club and Cunard, Larry Pimentel is certainly
well versed in the classics. Lured out of retirement in 2009 to launch RCI's Azamara
Club Cruises, he discusses four years of longer stays, more overnight stops, unusual
itineraries and his rationale behind 'daring to be different'.

At the end of 2013, CLIA announced that nine regional cruise organisations would
be joining forces to create one global body. Six months into representing the international
cruise sector with a single voice, we meet president and CEO Christine Duffy, CLIA
Europe secretary-general Robert Ashdown, and chair of the global executive committee
and Carnival Corporation COO Howard Frank to discuss its impact.

Other highlights within this edition include a tour of the latest member in the
Princes fleet, Royal Princess; we look at the steps operators are taking to manage
that most burning of issues, engine room fires; leaders from the Asian cruise sector
chart the rise of one of the region's most exciting emerging regions; and RCI's
recently appointed EVP of operations, Lisa Lutoff-Perlo, outlines efforts being
made to meet the entertainment demands of new cruising demographics.

World Cruise Industry Review 2013 Vol. 1

Norwegian Breakaway is the first in a new class of vessels and will be the largest ship ever to
homeport in New York. As the project nears completion, Norwegian Cruise Line’s VP of
newbuild Christer Karlsson talks to Phin Foster about speedy construction, shipyard
collaboration and bringing and NYC sensibility to sea.

Having launched the fifth and final member in its Solstice class, for the first time in recent
memory Celebrity Cruises has no ships on order. CEO Michael Bayley has been in charge for
a little over six months and focus has moved onto communicating the message of ’modern
luxury’ to the line’s target demographics. He discusses the impact of his initial tenure and the
value of experience.

Leaders across the sector have been paying very close attention to developments within the
Cruise Industry Operational Safety Review. As the process winds down, Jack Wittels speaks
to CLIA’s Bud Darr, and panel members Stephen Meyer and Willem de Ruiter, to find out
how its recommendations might change safety culture and shape future policies

Other highlights within this edition include FCCA president Michele Paige discussing efforts
being made to sustain the Caribbean’s status as cruising’s primary destination; Neil Paloma of
MSC Cruises makes a strong case for further growth potential in the European market; RCI’s
Kevin Douglas reveals what it takes to ensure that the fleet-wide Royal Advantage renovation
programme is carried out time and on budget; and we explore the growing interest in
conventions and conferences at sea.

In response to pressure from governments, industry bodies and the public, cruise operators are
working together to develop new technologies in an effort to boost their sustainability
credentials and comply with evolving environmental legislation. Carnival UK CEO David
Dingle, MSC Cruises CEO Pierfrancesco Vago and CLIA’ s Bud Darr discuss the challenge of
balancing sustainability with economic viability and the longer-term transformational impact
of addressing these concerns.

The Ballast Water Management Convention is just one example of impending legislation that
demands a change in behaviour from cruise operators, requiring ships to reduce the number of
living organisms and bacteria that they carry. Holland America’ s William Morani, Tobert
Ashdown of the European Cruise Council and IMO Marine Environment Protection
Committee chairman Andreas Chrysostomou outline possible ramifications for the industry.

Perhaps the most high profile legislation emerging from the IMO concerns increasingly
stringent regulations surrounding sulphur emissions. Carnival’ s James Hunn discusses the
pressing need to source more environmentally friendly fuels, short-term solutions and future
possibilities. These possibilities include the use of more renewable energies at sea. RCI’s
Jamie Sweeting highlights the benefits and drawbacks to such technologies, discusses
research into abatement techniques that help lower sulphur emissions, and explains why
regulators need to demonstrate more understanding when it comes to technological
capabilities and economic realities.

World Cruise Industry Review 2012 Vol. 2

In light of unfavourable economic conditions and impending legislative deadlines, engine
room efficiency is a top priority for cruise operators. In this edition, Norwegian Cruise Line’s
VP of technical operations and refurbishment, Brian Swenson, discusses the growing trend of
retrofitting as the industry looks to meet these demands as smoothly as possible

Environmental performance has quickly become a priority across the maritime sector. At Rio
+20, the United Nations Conference on Sustainable Development in 2012, International
Maritime Organization secretary-general Koji Sekimizu announced that the body would focus
on its leadership role in environmental and sustainable stewardship in 2013. Here, he outlines
what this decision entails and its potential impact

Of course, no serious sustainable change is possible without wholesale review of the types
and levels of fuels consumed within the maritime sector. World Cruise Industry Review’s
special bunker fuels supplement hears from industry experts, including Trevor Harrison of the
International Bunker Industry Association, RCI’s director of environmental stewardship
Jamie Sweeting and director of global fuel sourcing Paul Litvinov, discuss how the financial
landscape has transformed partner priorities, continued uncertainty surrounding the switch to
cleaner fuels and the drive to reduce sulphur emissions

Other highlights in this edition include chairman of the European Cruise Council Manfredi
Lefebvre d’Ovidio outlining his optimism regarding the future of the continent’s cruise
industry; EVP of maritime and newbuilding Harri Kulovaara takes us on a tour of Celebrity
Reflection; Francesco Balbi of MSC Cruises highlights the latest developments in cold
ironing; and we travel Down Under to hear Peter Shanks of Cunard and Gavin Smith of
Celebrity profile the fast growing Australian cruise market.

World Cruise Industry Review 2012 Vol. 1

The sinking of the Concordia dominates discussion within the industry and promises to do so
for some time to come. In this issue, Cruise Lines International Association president
Christine Duffy outlines what its legacy might be and the measures operators must take to
demonstrate that lessons have been learned from the event, with a view to restoring consumer
confidence. This aside, there are certainly exciting developments taking place across the
industry.

Frank del Rio outlines Oceania’s design plans for newbuild Riviera, a vessel billed as the
most chic ship of the past 50 years; Richard Sasso of MSC talks cutting-edge construction
with a family feel; and Viking River Cruises CEO Torstein Hagen discusses the operator’s
unprecedented expansion programme and its plans to move into the ocean cruising sector.

The current focus on retrofitting and improved performance also continues apace. Royal
Caribbean’s Jamie Sweeting highlights the growing trend of ships being fitted with solar
panels and renewable energy’s potential use at sea.

Finally, in our special bunker fuels supplement, we hear from Nigel Draffin of the
International Bunker Industry Association, investigate the impending drive for lower sulphur
fuel and reveal the hedging strategies of major operators.

World Cruise Industry Review 2011 Vol. 2

If you want to build big ships, you have to go where the water is deep. As the operator of
seven of the ten largest cruise ships currently in service, no one sails any deeper than Royal
Caribbean International.

It is therefore unsurprising that RCI’s announcement earlier this year of its plan to build two
new vessels, a new class dubbed ’Project Sunshine’, grabbed so many headlines. The largest
cruise ships in the development pipeline they would be the third and fourth biggest at sea
were they currently in service this was a typically grandiose commitment by the most
ambitious of operators.

But perhaps as intriguing as the scale of the project is how coy those in the know have been
about releasing any details. In an exclusive interview, RCI CEO Adam Goldstein discusses
the need for secrecy, how demographical change is driving ship design and why the new-build
process lies at the very core of the operator’s DNA.

World Cruise Industry Review 2011 Vol. 1

With five million European cruisers and an economic input of 34 billion, the cruise industry
has ridden the economic storm with success. Cruise ships offer a comprehensive portfolio of
choice, service and value for money, but there are critical issues to be considered if we want
to enjoy continued growth.

The increased Europe-wide standardisation of regulations is a necessity. Business-friendly
legislation that eases administrative burdens is critical for the wide range of policy areas that
directly influence our sector.

The challenge is for the industry to pool its best efforts and provide support to partner travel
agents by giving them every tool to promote the special benefits that cruises offer as a holiday
destination.

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