Please Read - Important Advanced Passenger Information update

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FAQs

What criteria are used when deciding whether or not to sail in bad weather?

Any decision to cancel or delay sailings is primarily made to ensure the safety of our passengers, crew and the vessel and based on a number of criteria including the actual and forecast weather conditions, conditions at each port, the manoeuvrability of the vessel and the likely impact on passenger comfort.

Customer comfort is, of course, very important and we are conscious that sailing in poor weather could be extremely unpleasant for some passengers.

The Master must take into account whether he can safely reach his destination as it would be pointless to leave a port if it's not possible to berth on the other side.

We also recognise that vessels being stranded out of position can result in sailings being disrupted for an even longer period while they realign themselves with the timetable.

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