These should work after checking again that the program has been removed.1. Drag and Drop to Recycle Bin. 2. Right click on the icon and go to delete. Now here are a couple of crazy ones that I have done and they worked. 1a. Right click and go to Send TO, next send it some place, floppy, thumb drive, if it works format floppy/thumb drive. 2a. Right click and email it to yourself and when received delete the email. One that knows the registry would do it there but I'm not one of them with the proper knowledge.