As the RMM market continues to mature, most RMM vendors offer solutions
with many of the same features and functionality, including patch
management, scripting, reporting and remote access. The problem with
these traditional approaches is they only provide MSPs with a tool, not
a solution. In this webinar, Jeff
Barnett, Assistant Director of Partner Services at Continuum, will
outline the benefits of a smart RMM solution and share with attendees
how to determine if they are using the right solutions for their
business needs.

“MSPs need a RMM solution, not just a tool, and this webinar outlines
what MSPs should look for in their RMM solution and how to differentiate
between a traditional RMM tool and a complete RMM solution,” said Jeff
Barnett, host of the webinar. “Attendees are sure to leave with a
stronger understanding of how RMM can not only help you manage your
business, but help you grow your business as well.”

Jeff Barnett is responsible for the onboarding of new MSPs that come
onto Continuum’s IT management platform. He has worked with hundreds of
new Continuum partners to understand the challenges they face with their
existing solutions and helps drive their success with the Continuum
platform, giving him a unique perspective of how the right solutions can
contribute to MSP business growth.

Continuum’s intelligent Remote
Monitoring and Management (RMM) platform, built specifically for MSP
growth, is backed by the company’s industry-leading Network Operations
Center (NOC)
with more than 700 certified technicians, resolving thousands of alerts
24x7x365, and its U.S.-based Help Desk, supported by more than 200
technicians. The company’s proprietary IntelliMon software saves MSPs
valuable time by automating the ticketing and alerting process,
filtering out false positives and producing actionable tickets, so time
is spent more wisely. For more information, visit: https://www.continuum.net/products/rmm-software/remote-monitoring-and-management.

Continuum is the only channel-exclusive IT management platform company
that allows its Managed Services Provider (MSP) partners to maintain
both on premise and cloud-based servers, desktops, mobile devices and
other endpoints for their small-and-medium-sized business clients.
Continuum’s SaaS platform enables MSPs to efficiently backup, monitor,
troubleshoot and maintain clients’ IT infrastructurefrom a
single pane of glass, all backed by an industry–leading Network
Operations Center (NOC) and Help Desk. The company employs more than
1,300 professionals worldwide, monitors more than 1 million endpoints
for its 5,800 partners including MSPs servicing more than 60,000 SMB
customers and web hosting providers protecting more than 250,000 servers
worldwide with Continuum’s R1Soft product line. The company established
the Continuum Veterans Foundation, a nonprofit organization providing
financial support to charities focused on helping veterans find jobs in
IT. For more information, visit https://www.continuum.net/
or https://www.r1soft.com/
and follow on LinkedIn
and Twitter @FollowContinuum.