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2003

2,000 different products in new shops

Österreichische Post AG launches a new type of outlet in St. Pöltenshop 3100 opened in Interspar shopping center

Today, 9 April 2003, Österreichische Post AG opens a new type of outlet, the so-called “shop 3100”, at the Interspar shopping center at Daniel Gran Straße in St. Pölten.

“One stop shop” - more postal services, more P.S.K. services, and more additional offering in the new shops The Österreichische Post AG shop is the logical extension of the successful Post.at concept, which was first presented two years ago and now boasts as many as 16 outlets all over Austria. “One stop shop” is the overall motto of this new concept: Apart from classic postal services, financial services provided by P.S.K, and telecommunications products, shop 3100 St. Pölten offers a comprehensive range of stationery and office supplies, books, and CDs on a total surface of 300 qm². All in all, about 2000 different items are available at shop 3100. Two surf-points wait for Internet fans, ATM and copier complete the comprehensive offering.

New customers through focus on retail sectorAfter last year’s restructuring of the branch office network, Österreichische Post AG now focuses on increased service and product offerings in its post offices. The high rate of customer satisfaction with the Post.at type of outlet introduced first in 2001 paved the way for a further development of this type of outlet, which is now being presented the first time in Lower Austria’s capital St. Pölten and goes by the name of shop 3100. A completely new design and an even more extensive range of products. With customer-friendly opening times, attractive shopping environments and competent service provided by specialist sales staff for postal products, telecom products and P.S.K. financial services, Österreichische Post AG offers its existing customers as well as new customer groups a maximum of service quality.

Another 30 shops scheduled for this yearÖsterreichische Post AG’s shop 3100 in St. Pölten is open Mondays to Fridays from 8:00 a.m. to 7:00 p.m, and Saturdays from 9:00 a.m. to 5:00 p.m. For 2003, Österreichische Post AG plans to open 30 more shops all over Austria. The next shop of this type is going to open as early as 29 April in Wieselburg.

New service: Your letterbox as “photolab”Since 31 March, Österreichische Post AG offers its customers a new photo finishing service in collaboration with photo specialist Kodak. Customers can either order photo service order envelopes free of charge and pay for their finished pictures upon collection or buy so-called “home delivery photo service envelopes”. In the latter case, buying the envelope includes paying in advance for photo finishing and delivery of the finished pictures for as many as 40 exposures per film. All 1,669 post offices and 22,000 letter boxes all over Austria as well as 5,000 postal delivery staff members in rural regions and 120 Post-Partners accept the envelopes with your undeveloped films. Of course, this service is also available to all the customers of the new shop 3100 St. Pölten.