City News

Installation of New Smart Water Meters Begins in Southwyck

Upgrading to New Smart Water Meters

Post Date:05/23/2019 5:09 pm

Implementation of Pearland’s new smart water meter system began on April 29 with installation of new meters in the pilot neighborhood of Southwyck. Approximately 300 meters have been installed to-date.

The current meters are nearing the end of their expected service life, and the upgrade aligns with the City’s vision in infrastructure investment by leveraging technology.

The City’s upgrade to Advanced Metering Infrastructure (AMI) from the existing Automated Meter Reading (AMR) will continue to accurately measure, assist in reducing water loss and provide information related to water service. The new smart meters also feature more detailed customer-facing data that will be available closer to real-time, which will improve transparency and empower residents to take control of their water usage through a web portal. 300 new meters have been installed with hopes of installing up to 600 meters per week. The contractor also plans to complete all smart meter installs—approximately 37,000 meters—in the city by the end of January 2020.

Future Installations

Residents in the Southwyck area received outreach materials, including pre-installation postcards, door hangers, and completion notices, informing them of the new smart meter installs.

All city residents will receive the new smart meters and will continue to be kept informed of the installation process as it occurs in their neighborhood. Two weeks prior to installation, residents will receive pre-installation postcards. Two days prior to the actual installation date, door hangers will be placed at the affected property, and upon completion, residents will receive a completion note.

Installers with Official City of Pearland badges on their trucks or person will be accompanied by Pearland Public Works employees. Meter installation will take approximately 15 minutes, with minimal water downtime.\\