Moving and your Pets

There are many things to consider when it comes to move day and your pets.Your best resource for professional advice is your veterinarian.

Some general guidelines and tips are included here for your reference.

Moving companies cannot transport live animals on moving vans. You will need to transport your pets in your own car or via plane, train or a pet transport company. Your moving consultant can assist with arranging for special pet transport or advising what to ask airlines.

At home … while the movers are loading, ensure your pets are confined so they do not escape out open doors. They will be more stressed sensing the change. A fenced backyard, a crate or a closed bedroom can provide a haven for them. Repeat this at destination when the movers are delivering your goods.

If you are moving long distance the preparations for your pet’s transport will need to be more comprehensive:

ensure you have a crate, kennel or cage, lined with absorbent bedding

feed and water your pet no later than four (4) hours prior to travelling

exercise your pet before confining them for travel

provide comfort and remove leashes and collars once they are in their crate/cage

give a familiar blanket or toy

administer any sedatives or medication if directed by your vet

At your new home, understand that your pet may need time to adjust to new surroundings. If you have an outdoor pet, especially a cat, do not let them roam until they are used to their new home otherwise they may try to return to the old house. Place bowls, beds, toys in familiar spots and keep to a regular schedule to provide as much consistency and calm as possible.

Small animals such as hamsters, bunnies and guinea pigs will settle in pretty quickly. A change in water supply may give them an upset stomach – check with your vet if this persists. Ask your moving consultant for transport guidelines and advice for these types of pets.

Fish and birds will require additional special care and your vet and pet specialists, as well as your moving consultant can provide additional guidelines.

What Our Customers Say

Kudos to Capital Movers!

"Our move of over 3000km went smoothly. The initial consultant, Roger Dorey, was most helpful.He allayed some of our fears re storage by arranging a tour of the storage facility; then he expertly measured and supervised the building of crates for safe transport of two large harps and a piano.He was accessible and remained in contact with us during the entire 4-month process. At both ends, the packers/unpackers were efficient and careful. We highly recommend Capital Movers for a safe and worry-free move."

Donna & Jim C.,
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First move in 43 years

"It was our first experience of moving house for 43 years and our first using a moving company. Capital movers were instrumental in making the move not the terrifying experience we feared."

M&E S.,
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Painless!

"We have moved many times. This is the second time we have used your service. Although we hope this will be our last move for a while, we would not hesitate to enlist your services again. The staff at Capital made it as painless as it could possibly be. Thank you."

Doug J.,
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Great Team

"All aspects of the move. From Jim coming to our home and also coming back with more boxes, to the guys on the truck who were just great. Friendly, hardworking and very caring of how they packed and moved us. We were very impressed they came when they said both times. And got the job done. Great team. Thank you."

Carol & Michael G.,
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Very satisfied

"This is my third time move with your company and I have always been very satisfied with the work completed. I have also recommended your firm to a friend who is moving soon too."

Linda C.,
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Polite and Professional

"All aspects of our move were handled with professionalism and politeness and we thank you all."

M. E.,
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Great move - start to finish!

"This was a great move, from start to finish. Many thanks especially to the crew. You guys are real pros!"

Robert R.,
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Friendly Crew

"I was quite impressed with how the whole process of moving was handled- from consultation for estimate to the final move. Everyone was professional in all aspects and got the job done quickly. We had a friendly crew who cared about the service they gave us. Our move actually cost below the estimated cost. I have, since our move, recommended this company to a relative who is moving soon. Great group of guys who handled the whole process with kindness and professionalism."

Brenda B.,
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Hard-working

"The men were hard working and pleasant. When my girls move again we will use them. Thanks."

Alison D.,
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Took great care

"We were very pleased with the crew and the whole experience. They took great care with wrapping our furniture and were very professional."

John & Susan G.,
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Estimate was to the cent

"Everyone was so helpful and the estimate was to the cent. Very Satisfied. Crew was friendly and careful."

Cathan S.,
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Would definitely recommend

"We were extremely happy with your service. Our furniture was in storage for months. Cost to store was reasonable. When things arrived at our new home everything was in excellent condition. Would definitely recommend you to others."

Heather G.,
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Good value

"Very professional timely service. Good value for cost. Had a move to storage for 7 months before unloading of my move. No issues, and my effects were well taken care of."

Daniel C.,
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Effortless

"Everyone at Walker's was very professional and helpful. They made our move very effortless."

Donna L.,
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Fantastic Service

"The services and attention provided by the co-ordinator in the weeks leading up to the moving day was excellent. A fantastic service right through the move by the moving crew. We have not a single piece of criticism to offer. The entire experience was fantastic. Beyond excellent. Thank you!"

Alan P.,
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Incredibly Impressed

"This was our first time using a moving company and we were incredibly impressed with the professionalism and efficiency of Capital Movers. We would not hesitate to recommend Capital to any family/friends in the future. Thank you!"

Sarah W.,
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Great ambassadors for the company

"It was an extremely cold day but no one complained. The men were kind, efficient and professional. You can be assured they are great ambassadors for the company they represent."

Ellen B.,
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Best crew ever

"The crew were the best crew I ever used for wrapping my furniture (have moved over 20 times across Canada and US). I highly recommend your service."

K.C.,
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Very, very happy!

"The crew was great and the work completed quickly and efficiently. I had to re-arrange heavy items in the home quickly, and I could not do this without this crew. I have several more instances in the near future requiring short moves in-house and around town, and I will be calling you guys. Very very happy!"

Michael W.,
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Efficient and pleasant

"Even though it was just a piano, we appreciated how efficiently and pleasantly the move was completed."

Callie M.,
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Thanks!

"The crew were efficient, friendly and careful with our belongings. Thanks!"

Avena & Matt,
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Went perfectly

"I was extremely pleased by the professionalism and performance of Matt and crew. I am 90 years old and I was worried about how things would go. Thanks to Walker's Van & Storage and United Van Lines, they went perfectly!"

L.W.,
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First-rate job

"I wanted to pass along direct thanks for the wonderful job you and your crew did on my dad's move recently. He's a senior and the thought of moving out of our family home was overwhelming to him. Thanks to Matt and team, he is now a happy camper and well on his way to making a good transition into his new home. The move crew was professional, efficient and patient, and fun to work with! Kudos to all!"

Gail L.,
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Absolutely fantastic

"I would highly recommend this company!! Jeff was very helpful with any questions or concerns I had, and the guys who came on moving day were absolutely fantastic!! They were very polite and respectful. Thanks to Jeff and his team for making my moving day as stress free as it could possibly be."