All patients and their attenders who are not fluent in English, including people who are deaf, have the right to free,
confidential and professional interpreters.

How can interpreters help?

The need to understand and be understood is fundamental to safe and effective health care.
Poor communication can result in misunderstandings which may be confusing, distressing and dangerous.
Interpreters help health staff and patients (and patients' families) to communicate clearly.

Who are interpreters for?

Patients and their families/attenders who do not speak English as a
first language or who are deaf have the right to free, confidential
and professional interpreters.