The flight benefits are great,but the pay is not very good. You bid for schedules, so seniority is very important. You can switch days off easily and take days off without pay if the call center is slow.

Not before or since have I worked with a company that sincerely cares for its employees - top to bottom. Truly one of the few companies that understand that the survival of a company is mostly based on the care the frontline employees receive their leaders.

Southwest Airlines is a great company to work for. The culture of the company is very fun, loving and laid back. I worked at HQ as an intern and the halls of each building are filled with photos and the history of Southwest. It's difficult to get hired onto the company, but once you're in, you're in.

At SWA I learned a great deal about logistics and resolving operational issues. I also was a leader of roughly 18-23 people a day. I learned many managerial, administrative, and operational skills in my time at Southwest.

Cons: Commuting via plane to work and long work hours in cases of delays

SWA is very much a family airline. Fun is always mixed in with the daily business. It has given me to opportunity to meet so many different people in different environments and has given me experience in many different areas. As a flight attendant I can be called upon to be a nurse, travel agent, babysitter, scheduler, safety inspector, police officer, receptionist or counselor. I enjoy working alone or with my crew as both are requirements. Enthusiasm and a positive attitude are something I always bring to the job, and are part of making it a pleasant work experience for not only myself and co-workers but my passengers as well.

Cons: New school style of Management has taken away from an outstanding culture we once cherished

Work with many great Internal and External people. Many great relationships built. It is fun to be put in the hot seat when things don't go as planned and have to figure out the best new course of action.

A typical day would be traveling from city to city while taking care of customers and staying in some beautiful hotels. The best part of the job was taking care of the customers and being able to see beautiful cities across the country. The hardest part of the job was being away a lot, making it difficult to have any personal relations.Work culture was very much encouraged.

Complete work load, monthly festive events, Hardest part of the job was the distance, Flexible scheduled work hour week (40 Hours).Stability, great benefits. Most enjoyable was the co-workers.The CEO was connected in with a Heart to serve the people as well as the Company.

Working at Southwest was a dream come true. In 2011 the company was very much about its people, and its famous luv culture. I worked in the contact center in Albuquerque, NM. Its very much like being a part of a family. Management on the other hand had moved on and started to be more corporate, as directed by Dallas, and became cold and uninterested in the employee, and their unions needs. They turned the reservations centers into Sales, requiring we sell addition services and products. Even if the customer advised they didn't want any "Sales Pitches." The environment became hostile, it was them versus us. I loved helping people get to where they needed to be and connect them to what matters most to them, their loved ones and business. The hardest part of the job is dealing with customers who have an issue with how the company works, and operates. Essentially trying to please a customer that someone at my level has no control over or ability to change anything.