Coronation 2 Litre Rib One Sides Hot Water Bottle With Carry Handle

DELIVERY & SHIPPING

UK orders are dispatched by Royal Mail Standard Parcels. We do not build a ‘Delivery Allowance’ into the price of our products and endeavour to keep handling, packing and postage costs down to a minimum.

European and International deliveries will be sent by Royal Mail International Standard (delivery up to 10 days) or through our nominated courier.

Expedited services can be purchased at the checkout as follows:

ADDITIONAL UK DELIVERY OPTIONS:

1) UK Next Day Working Day Delivery via courier - £6.50 Please note - this is only applicable for orders received before 12pm Monday to Thursday (i.e if order placed on a Friday, next working day delivery will be Monday). Orders received after 12pm will be dispatched the following day. Next Day delivery for weekends and Bank Holidays is not available.

2) Royal Mail 1st Class (1-2 Working Days) - £3.99This service aims to deliver your parcel the next working day, upon dispatch from our warehouse.

3) Royal Mail 1st Class Signed For (1-2 Working Days) - £4.99 This service aims to deliver your parcel the next working day, upon dispatch from our warehouse. With a signature required on delivery.

ADDITIONAL EUROPEAN & INTERNATIONAL DELIVERY OPTIONS:

1) Royal Mail Airmail International Tracked from 12.99 This service aims to deliver your parcel to Europe 3-5 working days / International 5-7 working days.

DELIVERY PRICES

All delivery prices are based on the full price value of products.

UK DELIVERY

ORDER VALUE

POSTAGE COST

£0.01 - £24.99

From: £2.99

£25 & up

FREE Standard Delivery

EUROPEAN DELIVERY

ORDER VALUE

POSTAGE COST

£0.01 - £20.00

From: £6.50

£20.01 - £30.00

From:£10.00

£30.01 - £49.99

From: £20.00

£50.00 - £75.00

From: £35.00

£75.00 and up

Please contact us

INTERNATIONAL DELIVERY

ORDER VALUE

POSTAGE COST

£0.01 - £20.00

From: £12.50

£20.01 - £39.99

From: £20.00

£40.00 - £50.99

From: £40.00

£51.00 and up

Please contact us

DISPATCH TIMES

Most orders received are dispatched within 1-3 working days, subject to stock availability and cleared funds. We will endeavour to keep you informed of anticipated dispatch dates if any delays do occur.

CUSTOMS DUTIES & TAXES DISCLAIMER

When sending goods across international borders, goods maybe subject to duties and taxes as determined by customs in the destination country.

For customers purchasing from our website for delivery internationally (outside the UK and EU) please be aware that the customs charges for products bought may be levied by your local government.

You’ll be contacted by your local courier or postal service company explaining how to pay any duties and taxes for dealing with customs.

As duties and tax charges are not assessed until the shipment enters the destination country, therefore we cannot be held responsible for these additional charges as they are directly attributable to you as the importer of the goods.

HOW LONG WILL IT TAKE FOR MY DELIVERY TO ARRIVE?

Orders are delivered by the most appropriate method, usually via Royal Mail 2nd Class Parcels. Excluding weekends and Bank Holidays, orders are usually delivered within 2 to 3 working days of the dispatch date. We cannot guarantee delivery on a particular day. We cannot take responsibility for any delays in delivery by Royal Mail outside of our control including industrial action and subsequent disruption to the service. Whilst the Royal Mail accepts that packages do go astray, the number is very small (the Royal Mail state 0.08% as of June 2005*).

For orders to Europe and Worldwide parcels are sent by Royal Mail International Standard service. This standard service is not tracked. You can opt for a tracked service at the checkout. Please allow up to 10 working days for delivery.

CAN I GET MY DELIVERY QUICKER?

Yes. We do offer expedited delivery options and you can purchase these at the checkout.

RETURNS ADDRESS

RETURNS POLICY & CUSTOMER SATISFACTION

We hope you will enjoy our products but if you are not entirely satisfied or in the unlikely event that the product is damaged/faulty please contact us in the first instance at the following address: hugme@thehotwaterbottleshop.com. You have 30 days to return products or notify us of any faults. We will do our best to resolve any situation by either replacing the product or refunding the cost of the product.

CANCELLATION POLICY

In accordance with the Consumer Contracts Regulations you have from purchase up to 14 days from receipt of your goods to cancel your order. If you would like to cancel your order please notify us either by calling 01509 239307 or emailing us at huge@thehotwaterbottleshop.com. Where you have received the goods you have up to 14 days from notice of cancellation to return goods to us in a saleable condition.

REFUNDS POLICY

Refunds for returned or cancelled orders can take up to 14 working days from receipt of the item. We will notify you once a refund has been made.﻿We regret that postage & packaging are direct costs and cannot be refunded in all circumstances. If the return is required as a result of our error, we will happily refund both the outbound & the return postage charges. In all other circumstances postage is a customer cost and it is recommended a proof of postage certificate is obtained. No refunds will be made for items returned, but not received by us if no proof of posting was obtained. In all other circumstances, the cost of return postage and the original postage charge are both non-refundable.

DELIVERY & SHIPPING

UK orders are dispatched by Royal Mail Standard Parcels. We do not build a ‘Delivery Allowance’ into the price of our products and endeavour to keep handling, packing and postage costs down to a minimum.

European and International deliveries will be sent by Royal Mail International Standard (delivery up to 10 days) or through our nominated courier.

Expedited services can be purchased at the checkout as follows:

ADDITIONAL UK DELIVERY OPTIONS:

1) UK Next Day Working Day Delivery via courier - £6.50 Please note - this is only applicable for orders received before 12pm Monday to Thursday (i.e if order placed on a Friday, next working day delivery will be Monday). Orders received after 12pm will be dispatched the following day. Next Day delivery for weekends and Bank Holidays is not available.

2) Royal Mail 1st Class (1-2 Working Days) - £3.99This service aims to deliver your parcel the next working day, upon dispatch from our warehouse.

3) Royal Mail 1st Class Signed For (1-2 Working Days) - £4.99 This service aims to deliver your parcel the next working day, upon dispatch from our warehouse. With a signature required on delivery.

ADDITIONAL EUROPEAN & INTERNATIONAL DELIVERY OPTIONS:

1) Royal Mail Airmail International Tracked from 12.99 This service aims to deliver your parcel to Europe 3-5 working days / International 5-7 working days.

DELIVERY PRICES

All delivery prices are based on the full price value of products.

UK DELIVERY

ORDER VALUE

POSTAGE COST

£0.01 - £24.99

From: £2.99

£25 & up

FREE Standard Delivery

EUROPEAN DELIVERY

ORDER VALUE

POSTAGE COST

£0.01 - £20.00

From: £6.50

£20.01 - £30.00

From:£10.00

£30.01 - £49.99

From: £20.00

£50.00 - £75.00

From: £35.00

£75.00 and up

Please contact us

INTERNATIONAL DELIVERY

ORDER VALUE

POSTAGE COST

£0.01 - £20.00

From: £12.50

£20.01 - £39.99

From: £20.00

£40.00 - £50.99

From: £40.00

£51.00 and up

Please contact us

DISPATCH TIMES

Most orders received are dispatched within 1-3 working days, subject to stock availability and cleared funds. We will endeavour to keep you informed of anticipated dispatch dates if any delays do occur.

CUSTOMS DUTIES & TAXES DISCLAIMER

When sending goods across international borders, goods maybe subject to duties and taxes as determined by customs in the destination country.

For customers purchasing from our website for delivery internationally (outside the UK and EU) please be aware that the customs charges for products bought may be levied by your local government.

You’ll be contacted by your local courier or postal service company explaining how to pay any duties and taxes for dealing with customs.

As duties and tax charges are not assessed until the shipment enters the destination country, therefore we cannot be held responsible for these additional charges as they are directly attributable to you as the importer of the goods.

HOW LONG WILL IT TAKE FOR MY DELIVERY TO ARRIVE?

Orders are delivered by the most appropriate method, usually via Royal Mail 2nd Class Parcels. Excluding weekends and Bank Holidays, orders are usually delivered within 2 to 3 working days of the dispatch date. We cannot guarantee delivery on a particular day. We cannot take responsibility for any delays in delivery by Royal Mail outside of our control including industrial action and subsequent disruption to the service. Whilst the Royal Mail accepts that packages do go astray, the number is very small (the Royal Mail state 0.08% as of June 2005*).

For orders to Europe and Worldwide parcels are sent by Royal Mail International Standard service. This standard service is not tracked. You can opt for a tracked service at the checkout. Please allow up to 10 working days for delivery.

CAN I GET MY DELIVERY QUICKER?

Yes. We do offer expedited delivery options and you can purchase these at the checkout.

Name

Email

Phone Number

Message

Handled hot water bottle for easy carrying and filling. The bottle ribs are edge to edge on one side only. Ribbed sides, prevent direct contact between the bottle and the skin. This helps to prevent contact burns which could occur from the plain surface side of the bottle. The ribs also provide more comfort during use. The bottle's high rubber content and one mould manufacturing process means the bottle is soft and smooth to touch.

Our Coronation bottles come in a clear bag with the Coronation logo on the front, along with manufacture's guarantee and the current British Standard 1970:2012. You can find instructions for filling on the reverse.

All items come with filling instructions attached and a care, safety and quality leaflet to be kept for future reference.

Please be aware that due to the high rubber content of our bottles, there is a non-toxic vanilla scent added to them. This scent will disappear with regular use. For more information please click here.

Please Note: Due to a change in the Coronation brand logo and manufacturing process some bottles may differ in appearance to the current image. These small changes DO NOT affect the quality of the product and are purely aesthetic.

Benefits:The ribs helps to prevent burns, provide more a comfortable user experience as well as retain heat. The handle makes the bottle easier to carry and fill, especially for those who struggle with grip.

ABOUT US

CUSTOMER CARE

OUR PROMISE

The Hot Water Bottle is a British born brand specialising in hot water bottles. Our mission is to provide you with a fabulous range of hot water bottles, to suit all needs, and advice on using your hot water bottles for more than just keeping warm!