Customer Assistance

Local telephone numbers

Anguilla

1-800-847-2911

Visa Global Assistance Centers toll free telephone numbers

USA

Within the United States: Call (800) 396 - 9665.

Cardholders traveling in any of the following countries can report their Visa cards lost/stolen and request emergency services by using the following toll free numbers (Callers in certain countries dialing these numbers from mobile or hotel phones might be charged fees).

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Country

Phone Number

Anguilla

1-800-847-2911

Antigua

1-800-847-2911

Argentina

0800-666-0171

Aruba

800-1518

Australia

1-800-125-440

Austria

800-200-288 / 800-892-8134

Bahamas

1-800-847-2911

Bahrain

800-006

Barbados

1-800-847-2911

Belgium

0800-1-8397

Belize

811 or 555 / 800-847-2911

Bermuda

1-800-847-2911

Bolivia

800-10-0188

Bonaire*

001-800-847-2911

Brazil

0800-891-3680

British Virgin Islands

1-800-847-2911

Bulgaria

00-800-0010 / 888-557-4446

Cambodia

1-800-881-001 / 888-710-7783

Canada

1-800-847-2911

Cayman Islands

1-800-847-2911

Chile

1230-020-2136

China (South)

10-800-110-2911

China (North)

10-800-711-2911

Colombia

01-800-912-5713

Costa Rica

0-800-011-0030

Croatia

0-800-220-111 / 866-654-0125

Curacao*

001-800-847-2911

Czech Republic

800-142-121

Denmark

80-010277

Dominica

1-800-847-2911

Dominica

1-800-847-2911

Dominican Republic

1-800-847-2911

Ecuador

1-999-119 or 1-800-225-528 / 800-847-2911

Egypt (Cairo only)

2510-0200 / 866-654-0128

Egypt (outside Cairo)

02-2510-0200 / 866-654-0128

El Salvador

800-6921

Estonia

800-12001 / 800-406-9982

Finland

0800-11-0057

France

0800-90-1179

Germany

0800-811-8440

Gibraltar

8800-877-3745966

Greece

00-800-11-638-0304

Grenada

1-800-847-2911

Guam

1-800-847-2911

Guatemala

1-800-999-0115

Guyana

159 / 1-855-477-1390

Honduras

800-0123 / 800-847-2911

Hong Kong

800-96-7025

Hungary

06-800-17682

India

000-800-100-1219

Indonesia

001-803-1-933-6294

Ireland

1-800-55-8002

Israel

1-80-941-1605

Italy

800-819-014

Jamaica

0-800-847-2911

Japan

00531-11-1555

Jordan

1-880-0000 / 888-557-4442

Kazakhstan

8 800-121-4321 / 888-557-4447

Kenya

866-654-0162

Latvia

8000-02288

Lebanon

01-426-801 / 866-654-0130

Liechtenstein

0800-89-4732

Luxembourg

0800-2012

Macedonia

0800-94288 / 888-557-4458

Malaysia

1800-80-0159

Mauritius

01-120 / 866-654-0165

Mexico

001-800-847-2911

Monaco

0800-90-1179

Montserrat

1-800-847-2911

Morocco

002-11-0011 / 866-654-0163

Netherlands

0800-022-3110

Nevis

1-800-847-2911

New Zealand

0800-44-3019

Norway

800-12052

Panama

001-800-111-0016

Paraguay

008-11-800 / 800-599-1137

Perú

0-800-51773

Philippines

1-800-1-111-9015

Poland

0-0-800-111-1569

Portugal

800-8-11-824

Puerto Rico

1-800-847-2911

Romania

0 808-03-4288 / 888-557-4416

Russia

8 10-800-110-1011 / 866-654-0164

Russia (Moscow and St. Petersburg only)

363-2400 / 866-654-0164

Russia (Outside Moscow)

8 495-363-2400 / 866-654-0164

Russia (Outside St. Petersburg)

8 812-363-2400 / 866-654-0164

Saba*

1-800-847-2911

Saint Eustatius*

1-800-847-2911

Saint Kitts

1-800-847-2911

Saint Lucia

800-238-5517

Saint Maarten*

1-800-847-2911

San Marino

800-819-014

Saudi Arabia

1-800-10 / 866-654-0129

Senegal

800-103-072 / 888-557-4451

Singapore

800-110-0344

Slovakia

0 800-000-101 / 800-406-9970

South Africa

0800-990-475

South Korea

00798-11-908-8212

Spain

900-99-1124

Sweden

020-795-675

Switzerland

0800-89-4732

Taiwan

001-800-11-535-0660

Trinidad and Tobago

1-800-847-2911

Turkey

00-800-13-535-0900

Turks and Caicos

0-1-800-847-2911

Ukraine

800-502-886 / 888-557-4445

United Arab Emirates

8000-021 / 866-654-0112

United Kingdom

0800-89-1725

United States

1-800-847-2911

Uruguay

00-0411-940-7915

U.S. Virgin Islands

1-800-847-2911

Venezuela

0800-1-002167

Vietnam

1 201-0288 / 888-710-7781

(*) = Netherland Antilles

(•) = Await second dial toneIf the country you are in is not listed, or if you experience difficulties using any of the toll-free numbers, please call directly +1-303-967-1096

For faster service, please have the following information handy when you call

Name of financial or banking institution that issued your card

Type of card: Visa Gold, Visa Platinum, etc

Country where the card was issued

If you know the 16-digit account number of your credit/debit card, please also have the following information handy so your lost/stolen card report can be processed faster:

Full credit or debit card account number, whether you are the primary or secondary account holder