“Paradise - very luxurious” This is a very luxurious condo. It is brand new, on a nice beach. We felt like we were at home. It was beter than we expected. The location is perfect, lots of restaurants and stores nearby. We will certainly go back soon. We will recommand it to our friends.

“WHY this is THE B E S T Condo Experience on Kaanapali Beach!!” Why this is the B E S T Condo Experience on Kaanapali Beach!!
1 – The Closest Oceanfront Condo location on Kaanapali Beach
2 – Luxurious Condo with the comforts of home
3 – Gourmet Kitchen with extensive accessories and staples
4 – Condo Owners COMMITTED to Excellent Customer Service
1 – Our family has stayed in every Kaanapali property (excluding the Sheraton) on Kaanapali Beach. They all have their own special characteristics and charm. The Whaler Condo 802 has the best location, comfort, and luxurious amenities. Most of the resorts are all set back from the ocean, and you do not have that feeling of being right on the ocean. Condo 802 is directly in front of the ocean. The soothing ocean sounds truly enhances the level of relaxation during both awake and sleeping hours. The beach in front of The Whaler is one of the best beach sites on Kaanapali Beach for relaxing and swimming. There is a reef directly in front of The Whaler that is good for snorkeling. Black Rock is a short walk from The Whaler that has OUTSTANDING snorkeling and turtle siting opportunities.
2 – The Condo is breathtakingly beautiful and immaculate. The owners, Simon and JaNell, are committed to comfort and luxury. The beds are extremely comfortable. I have sleep challenges “on the mainland” but not in Condo 802. I could not believe how well I slept. This is our 2nd time staying in Condo 802, and I have now stayed in both the guest and master rooms. The sleep situation was outstanding in both rooms. The Master Suite is spectacular. Both rooms are wonderful. However, the Master Suite is incredible!
Also, the Lanai is so wonderful. As stated previously, you cannot get any closer to the ocean. We were able to directly watch the whales and site turtles as they swim along the beach line. We even saw a small pod of dolphins swimming close by, as well!!
3 – The kitchen is fantastic! We stayed for 12 nights in Condo 802. (For this trip, we decided to stay more days and dine out less.) We prepared the majority of our meals in the condo. (Martha Stewart would not be disappointed.) Every kitchen utensil and appliance is available. Spices and staples are on hand. We had many gourmet dinners, and we were never deficit for the proper accoutrements.
4 – Simon and JaNell Zemel are outstanding owners. We have stayed in many other Whaler condos. All of The Whaler owners have been wonderful. However, Simon and JaNell set a very high bar for customer service. Shortly after our arrival we received a welcome call from JaNell. She called to ensure that everything in the Condo was accommodating our needs, and she wanted to make certain that we were enjoying our stay in their home. The owners are immediately responsive to any request or issue. We had a minor garbage disposal malfunction. It was immediately addressed and resolved. Simon and JaNell are committed to making your experience in Condo 802 to be relaxing and luxurious. I believe the difference in staying at a 5 Star Resort, and The Whaler Condo 802, is that Condo 802 feels like home. There are wonderful kitchen supplies, toiletries, and laundry supplies. Condo 802 is also stocked with beach gear, which eliminates the need to rent beach gear that you may need during your vacation. Again, the owners are outstanding. They make you feel like you are close friends staying in their home.
The only negative issue is leaving. The reentry into reality is very tough after staying at The Whaler Condo 802.

“Our trip to Maui felt like paradise” While planning our trip to Maui, we read reviews on a condo on Kaanapali Beach in Maui owned by Bill Rudolph. We contacted Bill and he was so helpful and pleasant. Bill sent us all the information we needed and answered any questions we had. We decided to rent Bill's condo at The Whaler. When we got there, we weren't disappointed. It was everything and more than we could ask for. The condo was in walking distance to loads of restaurants and activities and right next door to Whaler's Village shopping center. The pool was good! The beach was great! The people were wonderful! The condo was so well equipped with everything we needed. Except for food we wanted to buy, everything else was there. There is a grocery store not too far. We took a bus for $2.00 to the grocery store and took a short cab ride home with our food and wine. There is an aBC store right next door too if you wanted just a few groceries. The view from the condo was breath taking. Absolutely beautiful. We didn't want to leave. If we ever get an opportunity to return to Maui, we would look no further than Bill's condo and hope that it would be available.

“Wonderful experience” Just stayed at this unit and we could not ask for anything more! Everything was there. Enjoyed the fact that we got views from either sides, ocean and mountains! We loved that there was the washer and dryer and full kitchen!
We would definitely rent this unit again and recommend this to all. Also loved that there was free service to print our departure boarding pass at the lobby and our baggages were held at the front desk until our shuttle pick up.
Amy at the front desk was very helpful and very accommodating.
All in all, this is home away from home!!! Loved it!
Only Suggestions would be that it might be time to update the toaster and coffee maker and fix door to master bedroom shower. These are not complains but rather suggestions only.

“Perfect for our travel needs.” We just returned home from this vacation rental. Great property. Friendly/easy mgmt. Traveled with our two teens. The unit is spacious. We rented an extra cot so our kids didn't have to share the pullout. Plenty of room to accommodate the cot. The unit is cozy. The kitchen has lots of extras to save $ while in Maui. I baked cookies one afternoon. The grill area is great! We watched the staff meticulously clean the common areas every am. Impressive how well they care of this place. Someone else said one flight of stairs and your on the beach, true! Great walking to many amenities! Our teens snorkeled and saw turtles right from the beach. Dolphins and whales too. Cliff jumping was happening 2 minute walk down the beach. great space for the $ in Maui.

“Unit 813” Loved the location and the room! The service was excellent, there was a problem with the gas grill and the service person tracked us down to let us know what was wrong and that it had been fixed..this was all with in a half an hour! Next time we're on Maui we will stay in this unit again.

“Good place to spend your vacation” Great room, perfect view. A little noisy at night if the windows are open. Custodial service could be better. When they clean the room, they don't leave any toilet paper and soap. We were out toilet paper and soap and had to buy it in the supermarket.

“An absolute great experience from start to finish with personnel” The Whaler was recommended by a good friend and did not disappoint. Room 965 was perfect and the view and location exceeded our expectations. From check-in to check-out, we could not have enjoyed a better time. All personnel were helpful, friendly, and quite willing to answer any questions or provide guidance. I will strongly recommend the Whaler and the Whaler Vacation Rental Program to family and friends in the future.

“Best View in Maui -- Absolutely amazing!!!” We loved our stay at the Whaler and highly, highly recommend staying at this 11th floor luxury condo!! Located in an excellent location -- literally steps away from the best mall in Maui; directly located on one of the best beaches in Maui; and next door to three of our favorite restaurants on the island!! The view from this condo is absolutely amazing!!! The photos posted on the website truly do not do this rental justice!! We loved this condo and know you will too!!! The Whaler is located right on the beach -- where you can rent chaise lounges, umbrellas, boogie boards, etc., by the hour, the day, or the week! This was a perfect vacation spot and we cannot wait to return!!! Additionally, all of the staff at the Whaler was super helpful and very, very kind!! We booked all of our "excursions" at the concierge right in the lobby of the Whaler!! Lisa gave us great suggestions and advice regarding the best surfing classes, horseback riding along the coast (Mendes Ranch is the best in Maui !!!), whale watching, and snorkeling!! Excellent condo -- my family and I loved it!!!

“Perfect view!” While this unit may not have had all the 'bells & whistles' upgrades that others I looked at (before renting this one) had, this one had the #1 thing I was looking for: the perfect view. And the wonderful sound of the ocean washing up on the shore, 24/7. Whaler: terrific location, beach walk had foot traffic from morning to night, Whaler Village right next door, restaurants close by, nice reception crew, and beautiful grounds. The unit was equipped with everything you would need for a short (or long) stay. Bed was very comfortable; I forgot to look for pots & pans in the kitchen, but I wasn't cooking so didn't need them. I would recommend this unit!

“Christmas at the Whaler” As always the 15 stack for me is the best in the building, and the location of the Whaler on Kaanapali is the best in Hawaii and is the reason I have traveled ther for 35 years. My only comment is that this unit could stand a little more updating to keep pace with others I have stayed in.

“Enjoyable Stay” We thoroughly enjoyed our stay at the Whaler. We have been there many times, although this was the first time in this particular condo. It is great to have 2 bathrooms. There is plenty of room to store clothes. The two TVs are nice, although, we didn't watch much TV. Love the view of the ocean and pool. The Murphy Bed probably needs to be replaced. The frame upon which it sits is rickety and we had to manually adjust it each night to make sure the bed was level and not at a slant. The only other suggestions I would make is to include dishcloths in the unit. Because it is a condo we ate many meals there and there was not a sponge or dishcloth to be found for dish washing-not evertyhing can go in the dishwasher.

“Amazingly Remarkable Vacation Spot” We found our paradise !! My husband and I really enjoyed our stay at Sugar Beach Resort in Maui. The view is amazing! How wonderful to hear the waves crashing just below. Soothing and so romantic! So nice to be able to cook meals in and also use the Bbq's at the pool. My husband enjoyed meeting other guy's cooking at the Bbq's. It was quite the social atmosphere. We have been to Maui several times and really liked the location of your condo. So much better than staying in a motel with all the amenities you provided. Thank you so much for the wonderfully decorated tropical atmosphere we had an amazing vacation and will be booking again real soon.