Michigan Unemployment Office Locations

Michigan Benefits

You can get much help with your unemployment claim. UIA (Unemployment Insurance Agency) has 7 Problem Resolution Offices (PRO) all through the state to assist workers in resolving issues they may have with their unemployment claims.

The offices are open Monday through Friday from 8:00 a.m. to 3:00 p.m. and are located at:

I have a ten day hold on my unemployment payment….I simply want to know why…I dont have four hours to stand in line at the nearest office so I tried the 18665000017 automated number. It tells me all representatives are busy and to call back later….I have been doing this for two damn days….no option to wait on hold, no callback option. Pathetic customer service if you ask me. I have a family with seven kids and really need this little check from unemployment. I worked for over 24 years without ever using it but now when I actually need it there is a hold. I need to know why…

I would like to put a positive role as far as, A REPRESENTATIVE, BY THE NAME OF KIM, called me back from the 1-866-500-0017 number today and went over the information that I did not give them. Its was a pleasure speaking to her. Thank you KIM for all of your help. Have a good day.

I need someone to call me back regarding my appeal on the NOTICE OF DETERMINATION that UNEMPLOYMENT send me, I have send the APPEAL on the webside not once, but two times, I have the confirmation numbers to prove it, I also faxed it four times, and send a letter with the documentation to appeal my case. This is not an error on myside, this is an error on UNEMPLOYMENT SIDE. I finally got someone on the phone (human being)and as I am explaining the situtaution, within two minutes of the conversation, the phone goes dead, and than I try back right away and of course the good old system comes on and tells me I have to tried again, due to the high volume. I have tried your automation all times of the day, and the same recording, wow. What ever happen to talking to a HUMAN BEING, Please call me back at or replied to my email. You guys record your calls per your system, so hopefully you can obtain my number from their. I did not give UNEMPLOYMENT FALSE INFORMATION.

I have receive an letter from the STATE OF MICHIGAN UNemployment, of NOTICE OF DETERMINATION that I gave them FALSE INFORMATION, for unemployment that I collect back in Dec 2012 and than Oct 2013, which was only for two weeks, and now that collect the funds back along with a Penalty, that equals up to $7420.00. Finally today after email my appeal over by internet, faxing and sending a letter to them, I finally get some one on the phone, explaining the situation and than all of a sudden, the phone goes dead on their side. Really someone call me back. WHAT EVER HAPPEN TO THE GOOD OLD DAYS, WHEN YOU CAN TALK TO A MGR OR A HUMAN BEING TO RESOLVE THE ISSUE.

I’ve been calling every damn day hundreds of times for two weeks, NO ONE EVER ANSWERS THE PHONE!!!! I have never collected unemployment ever and my taxes are going to be garnished because of an over payment of benefits in the amount of $1700 I don’t think so. I want some damn answers now!!! The website is an even bigger joke

Hello, why doesn’t anyone answer the damn phone,EVER??? I personally think the phone line is a joke and not even operational!!! just like everyone else Ive tried numerous times and days and always get the same message as well …UIA must think we are all dumb!Ive been laid off for a month and haven’t received one damn payment yet because obviously something in my file is incorrect and I need a PERSON to assist me in my problems so I can get my money and SURVIVE!!!!..this is absolutely ridiculous!!!

I have been on short term disability for 7 months,and my pay ran its course.i am still of work because my doctor has me on no work restrictions.and also my employer filled my position.I want to know am i eligible for unemployment.

I am waiting for my unemployment benefits but have not received any as of dec 2nd. can someone tell me what the hold up is? I was going to go to an office but the closest one is in detroit and its a temporary office..thanks

i called Marvin on my asigned day and was stopped when he ask for my 4 Diget code i have started my unemployment claim by phone i registered at Michigan works and do not remember setting up a 4 Diget code i have been trying for 2 days to get a hold of a unemployment rep and can not get a hold of anyone the system just keeps saying the lines are full call back later what should i do to to get this fixed i have no job and no money and 2 kids in my home that need food and personal items please help

Check the Michigan unemployment website for alternate contact information. If they allow a fax – you could send your request that way be sure to include name, phone, & social security # on every page.

Check any material you received in the mail – your code may have been printed on correspondance concerning your claim.

While on the internet, check the Michigan Department of Public Welfare – apply for any benefits you’ll only get them if you qualify but it may help. Is there a government job center in Michigan? Perhaps this information was also on material sent to you when you opened your unemployment claim. These centers are great resources for so many things you may need – use of computers, office equipment, phones, public assistance contact information etc. Churches help people, there may be a food bank in your area…

Hello,
To whom this may concern I’ve been waiting on my unemployment I haven’t received anything yet? The representative told me it would take at least 6 weeks its been about 7 or eight weeks now. Can someone please contact me and let me know what’s going on with my unemployment. Robricka Y. Cole D. O. B 10/10/1985