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REVIEW RESERVATION

Review, change, or cancel reservations made on Microtelinn.com. If you need additional assistance, please call 1-800-337-0050.

I stayed here a few years ago and it was okay so I came back this trip. The facility is not aging well. Wall outlets will not hold plugs in so using or recharging a device is...
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I stayed here a few years ago and it was okay so I came back this trip. The facility is not aging well. Wall outlets will not hold plugs in so using or recharging a device is a pain. The room stayed cold no matter what. On a cold night, with the thermostat cranked up, it was still cold. breakfast options were very skimpy. Staff was friendly. Location is good. Plenty of shopping and eating options close by and easy to get back on the Interstate.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you Bruce for staying at Microtel Inn in Hoover! We appreciative on the review as our guest's input is highly valuable along with how everything from their stay. We are dearly sorry that your stay with us was not 100% satisfactory and will be taking immediate actions as we want to consistently ensure every guest has a quality and hospitable stay. We look forward to serve you again. Please call us directly and we will be glad to make reservation.
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We stayed for two nights and the room was decent for the short stay we had. Rooms were clean but VERY small. The name "Micro" does suit these rooms. However, it was a cozy sta...
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We stayed for two nights and the room was decent for the short stay we had. Rooms were clean but VERY small. The name "Micro" does suit these rooms. However, it was a cozy stay. Continental breakfast was mediocre to say the least. It was mostly packaged, microwaveable foods, no fresh fruit or anything line that. Overall, ok stay. I would stay again for just a short time.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you dear guest for choosing Microtel Inn & Suites. We appreciate you taking time to review our hotel as our guest's input is highly valuable. Dearly sorry that few things didn't meet your expectations. We will take your comments very seriously. We do have fresh fruits in our breakfast options. We hope you will certainly consider us again and we will work extra hard to make sure your stay is enjoyable. We look forward to being able to serve your lodging needs again in the future.
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The room was smaller than we expected but it is was perfect for what we needed. A clean place to sleep on our way to Florida.
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The room was smaller than we expected but it is was perfect for what we needed. A clean place to sleep on our way to Florida.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you Marcia for your excellent review of our property (Microtel Inn & Suites in Hoover). Thanks for allowing us to be your choice of lodging in the Birmingham area. we have excellent location and offer beautiful accommodations at a reasonable price with excellent choice for breakfast. We look forward to serve you again and again during your every visit to Birmingham. Please contact the hotel directly so we may take care of your reservations personally. Thanks again!
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Dirty room, poor service(rarely anyone at desk), not good breakfast(ex. frozen sausage and bisquits)
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Dirty room, poor service(rarely anyone at desk), not good breakfast(ex. frozen sausage and bisquits)« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you Thomas for staying at Microtel Inn & Suites, and taking the time in writing this review. We do sincerely apologize as you didn't had good experience as expected. We try best to resolve any complains as quick as possible and have a very good maintenance program in place. There is a front desk clerk 24 hours in lobby. We hope you will certainly consider us again and we will make sure your stay is enjoyable. We look forward to serve you again. Please contact us directly for your future reservations.
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I arrived at the hotel and the desk clerk was very nice and professional. She has my reservation waiting when I arrived. I had no problems during check in.
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I arrived at the hotel and the desk clerk was very nice and professional. She has my reservation waiting when I arrived. I had no problems during check in.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest, Thank you for staying at Microtel Inn in Hoover. We are so happy that we were able to provide your lodging needs in Hoover and our staff takes pride in offering the best customer service, cleanliness, and condition of our rooms. If you or your family need future accommodations in Hoover area, we would be glad to take care of that for you!!
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The basic rooms may be on the smaller side, hence "Microtel" but include all the amenities of the big name hotels for a much lower price. If all you are looking for is a clea...
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The basic rooms may be on the smaller side, hence "Microtel" but include all the amenities of the big name hotels for a much lower price. If all you are looking for is a clean, comfortable room with all the basics and don't need tons of extra space, this is the place for you.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you Johnny for your stay with us at the Microtel Inn & Suites by Wyndham, Hoover, AL, and for your great reviews. We are glad that you had an awesome stay with us. Our professional team- front desk clerks and housekeeping crew are an amazing team. They make sure that our valuable Guests are satisfied with their stay with us. We sincerely appreciate your business and look forward to you next stay with us when in area. Please call hotel directly for your future reservation.
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This is my second stay at Microtel in Birmingham, Al. The hotel is clean, comfortable with lots of free parking and free breakfast. It's near lots of shops and easy to reach d...
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This is my second stay at Microtel in Birmingham, Al. The hotel is clean, comfortable with lots of free parking and free breakfast. It's near lots of shops and easy to reach downtown.
The staff is friendly and efficient.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you dear guest for your excellent review of our property (Microtel Inn & Suites in Hoover) and your continued business. Thanks for allowing us to be your choice of lodging in the Birmingham area. we have excellent location and offer beautiful accommodations at a reasonable price with excellent choice for breakfast. We look forward to serve you again and again during your every visit to Birmingham for many years. Please contact the hotel directly so we may take care of your reservations personally. Thanks again!
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