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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (16)

88%
would recommend it to a friend

Cleanliness

Customer service

Food quality

Room quality

Value

K Bell

June 2016

London break end of May 2016

Have stayed here 4 times.

Hotel is improving each time we have stayed. Rooms are getting better with new furniture beds and tv's. Hotel is basic but very clean and offers good value for money. Secure parking to the rear and easy access to Ilford railway station (5 minutes walking) with trains to central London about every 15 minutes. Breakfast is not a vast choice but is good value for money.

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p garthwaite

January 2016

City Best

Warm and comfortable, close to shopping centre.

p garthwaite

December 2015

City best hotel

Close to all shops, easy travel to city, comfortable accommodation.

Ivie A

December 2015

Value for money

Great service, the front desk staff were very polite, welcoming and helpful (10/10).

The room was also very clean and warm. Breakfast was ok, mushrooms and tomatoes were out of a can, would have preferred if cooked from fresh. Regardless, I would stay here again.

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S Eadon

July 2015

Citybest Hotel Limited

Not worth the money.

A Okorie

July 2015

Citybest Hotel Limited

Reasonable.

Suzanne R

June 2015

Flexible on booking and friendly staff.

My stay was comfortable.

I found the room quite small and basic withb a lack of sockets and I had to put my suitcase on the bed to unpack as no suitably shaped floor space available. Room was warm which I liked but it was very noisy in the car park outside late into the night with tradesmen or residents loading and unloading stuff and opening and closing garage doors and lots of loud banter which kept me awake. The activity seemed to resume early in the morning so generally woke me up then too. No bedside lights or lamps so dim and difficult to read at night. Lovely shower though ☺

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ludivine H

June 2015

a good night sleep

spacious room for 2.

comfy bed. Quiet. Room could do with an upgrade on furniture. Need bedside lamps. The door was difficult to lock and when flashing toilet water kept running so had to pull it up to stop it. But good size bathroom. could do with extra pillows and towels. Friendly and helpful staff. parking free. All in all good value for money

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T Martin

June 2015

Recent Business stay

Generally a well maintained, if some what dated, hotel with friendly staff.

There was not a plug for the sink and I was told there were none in any of the rooms which made it difficult when I was having a wet shave. I had a room at the back which was very quiet, however I was disturbed on 4 occasions during the night by other residents returning late and banging doors.

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P Tirona

May 2015

Surprisingly good value for money

Very convinient location , near to amenities, clean quiet and very friendly professional staff.Good parking space , car can be seen on your window.

Spacious and clean room. Full English breakfast buffet is included in the price what a treat. Would recommend.