Unless otherwise specified in the description/voucher you should check in between 4 and 7 p.m. and check out before 10 a.m.After you have completed your booking on the Airbnb platform you will receive a voucher 28 days prior to arrival.

In addition to the Airbnb Terms of Service and other Airbnb policies regarding the use of the Airbnb platform for this accommodation provided by Interhome AG the following terms apply:

Standard Contract Terms1. GeneralThese standard contract terms are an integral part of the agreement between you and ourselves, the Supplier, namely Interhome AG, Sägereistrasse 27, CH-8152 Glattbrugg.

2. Reservation and conclusion of contract2.1 By making a an electronic (incl. Internet) reservation you are entering into a contract with Interhome. From that moment the rights and obligations arising from the contract (confirmation of reservation), as well as the present contract terms, will be effective for you and for Interhome. You will receive a confirmation of your reservation from Airbnb without delay.

2.2 If the reservation confirmation differs from the description, by paying you are acknowledging that the contract has been concluded on the basis of the reservation confirmation.

2.3 After complete payment you will receive the voucher or the form for preliminary check-in 28 days before arrival.

2.4 If you have any special requests Airbnb can only accept them on a non-binding basis. You have no legal right for such request to be fulfilled unless it has been confirmed in writing by Interhome.

3. Services/prices3.1.1 The published prices are applicable until the website is updated. Subject to paragraph 3.5 (‘Price changes’) the prices valid at the time of booking are applicable. If there are a number of apartments of equal value in a dwelling with thesame number of rooms and for the same number of persons, in each case only one apartment of this type is listed in the catalogue and in the price list. Special promotions do not always apply to all apartments of the same type.

3.1.2 Listed together with the service description are the prices of laundry, utilities, local taxes and final cleaning that are not included in the rental price and are payablelocally per person and/or according to consumption. Additional services requested by the customer (e.g. additional cleaning, firewood, bed linen, etc.) are not included inthe rental price and are payable on the spot.

3.1.3 The minimum rental period is normally 7 days, and arrival and departure days are always Saturdays (high season). Exceptions are possible, subject to writtenconfirmation from Airbnb.

3.2 The infrastructure services (transport facilities, shops, restaurants, sports amenities, public beaches and their amenities) shown on the travel confirmation and in the documentation are not a part of our obligations and duties. These facilities are independently responsible for deciding on their opening hours, etc. The same applies to public and private utility services (such as water and electricity). Likewise, details of climatic conditions do not constitute any sort of warranty. Duties to warn, inform and duties of care that may be relevant to us are not affected.

3.3 PaymentsThe total rental for the booked rental property is payable to Airbnb. .

3.4 Cancellation costsIf you withdraw from the contract, we will invoice you the following cancellation charges: up to 7 days before the start of the rental period: 50 % of the rental from 6 days before the start of the rental period: 100 % of the rentalThe relevant date is the date of receipt of your notification (cancellation) by Airbnb. If the propertyis not occupied, or occupied late, the invoice amount is nevertheless payable in full. Cancellation insurance is included in all rental prices. The policy is provided by AGA International S.A., Paris, Wallisellen Branch (Switzerland). Claims arising fromthe insurance policy may only be made by the policy holder against the insurer.

3.5 Price changesCare has been taken in preparing the property descriptions and price calculations. Nevertheless, we cannot completely rule out the possibility of amendments to services or price changes. You will be notified of these at the time of booking and at the latest in the reservation confirmation. Although changes to services after conclusion of the contract are unlikely, they cannot be completely ruled out. If there is a major change to a material point in the contract, you have the right to withdraw from the contract without charge within five days of receipt of the notification. Payments already made will berefunded without delay. We expressly reserve the right to effect price increases up to 22 days before the start of the rental period on the following grounds: raising or introduction of taxes and duties on specified services and/or changes in exchange rates after conclusion of the contract. If prices are increased by more than 10 %, you will have the same rights as detailed in the previous paragraph.

3.6 Change to services, alternative rental and cancellation of the contract by InterhomeInterhome has the right to rescind the contract before or during the rental period if unforeseeable or unavoidable circumstances make it impossible to hand over the rental property, endanger the hirer or the property or impair the provision of services to such an extent that it is no longer reasonable to fulfil the contract. Alternatively, you may, if notified by us before starting your journey, request us to provide a rentalproperty of at least equivalent value within 10 days if we are in a position to offer such a property from our range without any additional cost. Interhome is under no obligation to pay compensation in any of the instances referred to in section 3.6.

4. Arrival and departure; curtailment or extension of stayWhen the final payment has been made in full and not more than four weeks before your arrival date you will receive the travel documentation showing you as the authorised hirer for the rental property booked. You should hand this voucher to the keyholder on arrival. The location for the handover of keys on arrival and departure will not necessarily be at the holiday home or resort. You must follow the arrival times in the travel documentation, normally between 16.00 and 19.00, and must depart before 10.00. The arrangements for arrival shown in your travel documentationare binding; exceptions cannot be guaranteed and must be agreed in good time directly with the keyholder. If you are unable to take over the property as agreed, e.g. because of increased volume of traffic, strikes, etc., or for personal reasons, the rental will remain payable in full. The same will apply if you vacate the property early.If you would like to extend your stay, you should discuss this as early as possible with Airbnb. During the season, it may be necessary to wait at the office where the keys are to be handed over.

5. OccupancyThe rental property must only be occupied by the specified number of persons (including children and infants). The keyholder may refuse to accept additional persons or invoice them separately. In the event of over-occupancy the keyholder is authorised to refuse to hand over the key and/or to immediately take the key backduring the holiday.

6. Additional duties of the hirer6.1 Lodgement of key depositA key deposit must be lodged on taking over of the key. You will find the amount of the key deposit, and also the payment method (in cash or by credit card) in thetravel documentation. If the key deposit is not provided, handover of the property may be refused.

6.2 Duty of careThe rental property must be carefully looked after in use. Local house rules apply, and consideration must be given in particular to neighbours (noise, behaviour).

6.3 Kitchen cleaningCleaning of the kitchen furnishings, crockery and cutlery is the responsibility of the hirer (and is not included in the final cleaning).

6.4 Liability for damageIf the hirer or co-users causes any damage this must be reported immediately to the keyholder. The hirer is liable for any damage caused by him/her or co-users.The same applies if the apartment cannot be handed over to the next hirer. Any loss or damage may be offset against the security deposit (paragraph 6.1).

7. Duty to report faults and period for registration of claimsShould the condition of the property not be in accordance with the contract, or if you suffer any injury, this must be reported immediately to the keyholder. If the latter is unable to rectify the fault within a reasonable time, it is imperative that you inform the Interhome 24 h service hotline. If notification is not given immediately on commencement of the rental it will be assumed that the property is free of any defects. The same rules apply if any fault occurs during the rental period. External circumstances and specific regional circumstances such as the presence of insects, stray dogs, unfavourable weather conditions or the condition of official nature trails do not entitle hirers to claim compensation. Keyholders are not authorised to recognise claims or to issue legally binding statements. Any claims that cannot be settled by the Interhome service hotline must be notified in writing to Airbnb or Interhome within four weeks from the end of the contractual rental and the necessary evidence submitted photographs, confirmation of the keyholder or the local office, etc.). If you fail to comply with the above regulations and registration period you will forfeit all rights to compensation.

8. Liability of InterhomeStatutory liability for loss or damage other than personal injury (e.g. damage to property or financial loss) is limited to the rental (with claims from all persons involvedbeing counted together). If the services of Interhome become subject to international conventions or national laws which further limit or exclude its liability, those conventions or laws will apply. Interhome will not be liable if the loss or damage is caused by any of the following: acts or omissions on your part, or on the part of a co-user; unforeseeable or unavoidable omissions by third parties who are not involved in the provision of contractual services; force majeure or events which Interhome, the intermediary or support personnel (e.g. keyholders) were unable to foresee or prevent despite exercising all due care; use of swimming pools, children’s play areas, sports facilities of all kinds (such as tennis courts, football pitches, training facilities). The use of such facilities is at the participant’s own risk; damage and losses resulting from theft or burglary; public access roads and personal injury or material loss caused by these; liability for support personnel is expressly excluded.These terms and conditions apply analogously to non-contractual liability.

9. OmbudsmanBefore taking any legal action, or if you have any legal questions in connection with this contract, you can consult the Ombudsman for the Swiss travel industry. The Ombudsman will endeavour to reach a fair and equitable solution to all types of problems between you and Interhome or the travel agency where you booked your trip.

10. Statutory periodCompensation claims against Interhome, contractual rights reserved, expire by limitation after one year. The statutory period begins on the day following the end of the rental period.

11. Choice of law and place of jurisdictionThe relationship between you and Interhome is subject to Swiss law. The customer may only sue Interhome in Zürich. Interhome may take legal action against thecustomer at their place of domicile or in Zürich.

(Još) nema recenzija

Hi, my name is Oliver and I'm a part of the INTERHOME Service Team. My colleagues and I are happy to take care of all your questions and wishes. So either me or one of my colleagues will answer you. We'll gladly help you during your travel experience with Airbnb. INTERHOME has been a leading provider of holiday apartments and holiday homes worldwide since 1965. Our strength lies in a close relationship with our customers: We can satisfy just about any request with more than 33.000 online bookable holiday homes and apartments in more than 31 countries. We welcome and look after our guests on site and offer a comprehensive service. We're looking forward to welcoming you!