rentalA guest from Lacombe, LA recommends this property.
Stayed for 7 days in October, 2013 Everything was fine except the layout of the bathroom toilet on first floor. Point of closet right in line with toilet. Also, if you put the fireplace on, the upstairs feels like a sauna. No air circulation.

My Best VacationA guest from Pendleton, SC recommends this property.
Stayed for 3 days in October, 2013 Although it was a bit expensive compared to many other properties in area, it was clean, safe and great.

A quick getawayReviewed by: A guest recommends this property.
Stayed for 4 days in October, 2013 The experience in the cabin was great. The booking and registration was easy. The front office staff was kind but appeared to be a bit unprofessional. The cabin was great and clean. We noticed the trash was not taken out when we arrived, but everything else looked great. The trash can outside the cabin was knocked over a few times which made for a rough morning when we had to pick up trash. Might suggest that the trash bins be placed in something sturdy so they are not knocked over at night. Overall everything was great! We had a great time and the family from out of town was greatly impressed.

Great PlaceA guest from Woodstock, CT recommends this property.
Stayed for 6 days in August, 2013 We enjoyed the cabin. It had a "wow" factor. I wish we had spent more time there. It could have been a bit cleaner, but so could my own house! If my family & I are ever able to return to town, we would love to stay at the cabin. Thank you.

Great getawayPaula D. from St Peters, MO recommends this property.
Stayed for 4 days in July, 2013 Great location, Comfy beds, wi fi was great. Only negative was couch was very uncomfortable,worn out. All else was great!

A Smoky GetawayLinda W. from Batesville, IN recommends this property.
Stayed for 4 days in July, 2013 This was the second time we stayed with Americal Mountain Rentals. We believe this was our best vacation ever!!! We enjoyed the cabin... location.. and over all Tenn. experience. Thanks so much!

Best in Pigeon Forge!Randall C. from Cleveland, GA recommends this property.
Stayed for 4 days in June, 2013 This is the 4th time we've chosen American Mountain Rentals and recommend them to everyone we know!

A Nice stayJoseph I. from Lake Mary, FL recommends this property.
Stayed for 4 days in March, 2013 Very good location especially for pets. TV cannels need to be upgraded to include ESPN, CNN, etc. American Mountain Rentals team very professional. Had 1 issue at 8pm and they came out to correct. Although not expected we had about 3 inched of snow which was the kids first snow experience. Would saty here again and would recommend to anyone.

Cozy cabinJulie P. from Riverside, AL recommends this property.
Stayed for 2 days in October, 2012 I highly recommend your rental cabins. They are just the right distance from all the activities and restaurants. Good for children. Each cabin has its own personality. My grandchildren loved counting all the black bear statues and pictures!

The Smokey GetawayCynthia G. from Bethpage, TN. recommends this property.
Stayed for 2 days in August, 2012 Very nice cabin close to the pool. The pool was very clean also. The only problem was a couple of us got bee bites which were very painful, but we are not allergic. Overall, I would recommend this cabin to friends.

Not Extrememly HappyA guest from Wapakoneta, OH does not recommend this property.
Stayed for 4 days in July, 2012 The sofa sleeper beds were broken so the children slept with the adults in the two king size beds. The cabin had not been swept before arrival because dead insects were all over the floors. The television remote did not work, and did not even have a back on it to hold the batteries in. Instead it was covered with clear tape. The kitchen was not stocked, had to call the main office to get trash bags which were supposed to be under the kitchen sink. This was our first trip back to the Gatlinburg area in seven years and would like to come back more often and not sure if we will stay with this group again or not, still undecided.

Good tripA guest from Richlands, VA recommends this property.
Stayed for 7 days in May, 2012 We have rented from AMR several times in the past. The cabin itself is a very cozy cabin. There were three adults and there was plenty of room for the three of us. The cabin is close enough to the Parkway that it allowed us to go out for a while, come back and relax during the hottest part of the day, and then go back out for the evening. The swing on the back porch was awesome. AMR was very responsive to a problem with the wireless Internet--they came out within an hour of us checking in to check it out. Unfortunately, the cable company had issues and the Internet didn't work, but that was certainly no fault of AMR. I have never had a bad stay with AMR and recommend them to anyone. This is an excellent cabin for anyone who wants a nice play to stay that's close to town and easy to get to. There are no steep mountains to climb and it's in a nice little resort. I'm very pleased with the cabin and our overall stay.

Our cabin stayKelly E. from Gonzales, LA recommends this property.
Stayed for 3 days in February, 2012 The cabin was great and was everything it was said to be. It had lots of space and was convenient to the Parkway. The cabin could use updated TVs. None of the remotes worked.

Property Manager Response:Response from American Mountain Rentals We are glad you had a good experience in this great cabin! Thank you for the tips on upgrading and the TVs and we are sorry the remotes did not work for you. They will be replaced or fixed for future guests. We hope to see you again soon!

A Smoky GetawayA guest from Goodlettsville, TN recommends this property.
Stayed for 3 days in June, 2011 Wonderful cabin and we enjoyed our visit. Wished it had been a little more private and maybe farther up into the mountains, but it was convenient for the places we wanted to go. We'd definitely stay here again!

A smoky getaway...Dwayne W. from Kitty Hawk, NC recommends this property.
Stayed for 3 days in June, 2011 American Mountain Rentals went above and beyond to ensure that our family vacation was a success, and we will certainly be using them on any return visits to this most kid-friendly area. We, as most families, get very little quality time together, and AMR saw to it that a "wrinkle" in our plan did not ruin a good thing! Thx a million! God bless!

poor maintenance, poor customer service!!!!!A guest from Cuyahoga Falls, OH does not recommend this property.
Stayed for 3 days in May, 2011 the cabin was cute, but other than that we were very unhappy with the service for what we paid for the weekend, we called with issues that needed taken care of and never heard back from them. hot tub broke saturday morning they never came to fix it as they said they would. was advertised it had an xbox and internet it didnt, it came with a playstation, so our kids brought the wrong games the dvd player didnt work also. the AC quit working but we never called as we knew they wouldnt show up.. no we wont come back!!!!!!

A New Year's Celebration at A Smokey GetawayA guest from Barbourville, KY recommends this property.
Stayed for 2 days in December, 2010 Good property and we had a good time.The office responded to our needs when we called them for extra grille gas for our cookout, brought us new skillets (maybe the prior guests had taken them???)and provided sheets for the pull-out beds just in case we had forgotten to bring them (as directed in the reservation info . There was even a decorated Christmas tree.

VacationJulie B. from Altamonte Springs, FL does not recommend this property.
Stayed for 4 days in December, 2010 The pull out beds on boththe sofas were broke and sagging. The add mentioned having an xbox in the cabin there was a really old plat station 2 instead.

Staying at GetawayA guest from Clarksville, TN recommends this property.
Stayed for 2 days in September, 2010 Very nice and confortable cabin for 4 persons.You can't advertise "sleep 8", because is impossible to use any of the sofa bed, they are unusable.

A guest from Wadsworth, OH recommends this property.
Stayed for 3 days in April, 2010 My daughter and three grandchildren and I. We loved it. It was much better than a motel. Really comfortable and private.

Isaac M. from Rainsville, AL does not recommend this property.
Stayed for 3 days in March, 2010 We had a terrible experience with this rental company. We rented the cabin from Pigeon Forge Chalet Rental Website and the cabin was called a Pigeon Forge Chalet. We go there and our cabin is as far away from Pigeon Forge as possible, way up in the mountains above Gatlinburg. Then the layout of the cabin was terrible. Three stories with everything on a different level. After I unloaded all the luggage and tugged it up three two flights of stairs, I realized that my cabin that slept five only slept two because there was no extra sheets for the pull out beds. The rental company did give us another cabin, but they were not the nicest about it. They also did not offer any money back or event tickets after all the trouble. I had to take all luggage back down the two flights of stairs and drive all the way back to Pigeon Forge. It was after Seven before we got to our new cabin. This is the worst rental experience I have ever had out of all my travels. I would not recommend them to anyone.

A Smokey GetawayWilliam H. from Crimora, VA recommends this property.
Stayed for 2 days in December, 2009 Nice cabin - good for people with limited mobility. Only 3 low steps to enter cabin. Master bedroom & bath on main floor. Bed a bit high but comfy. Foosball on 2nd floor. Limited view. About 5 mi from stoplight 3. Friendly staff. A bit dusty but not dirty.

Not my first choiceA guest from Cullman, AL does not recommend this property.
Stayed for 3 days in October, 2009 This cabin was too far from the main road. We spent a lot (too Much) of our time traveling to and from the cabin. It didn't have good access to any attractions. Also, the sleeper sofa mattresses are so old and thin it would have felt better to just sleep on the floor. They need to be updated really bad. There is also very limited cookware available in this cabin.

awsome cabinVijayasarathi U. from Columbus, OH recommends this property.
Stayed for 3 days in October, 2009 It is an awsome cabin and we enjoyed our stay. An internet connection and long distance calling (since there is no signal to other phones) would have made the cabin amazing.

A beautiful, peaceful place to relax and enjoy.A guest from Kember, KY recommends this property.
Stayed for 4 days in August, 2009 We met some very nice people and families in the cabins surrounding ours. This is a great place to take a family for vacation. It's close to Pigeon Forge and Gatlinburg Tenn.

A guest from Lewisville, KY recommends this property.
Stayed for 3 days in July, 2009 Overall a good stay. The grill was not in working order. The family room was smaller than anticipated. Would consider a larger cabin next stay.The city is Louisville, not Lewisville.

My reviewA guest from Dacula, GA does not recommend this property.
Stayed for 5 days in February, 2009 We made a reservation to have a cabin with a view. When we arrived, we were told that we couldn't because of the ice and snow on the mountain. This is not our problem. Maybe you should have a vehicle available so that you all can take clients up to your cabins on the mountain. A view was the main reason we booked a cabin with you all. This was a major disappointment and is the reason we will not be returning in the future. Also, there were other problems: no light above the sink (when will you all get the message on this. there have been other visitors that have complained about this in the past); the cooking utensils were inadequate (frying pan is totally worn out and too small. you need to buy one small one and one large one; couch in the main room is too short and does not recline (can't lay down on it); the chair in the main room does not recline; the bed pillows are very,very thin and that makes it very uncomfortable to sleep on; need to add a scrub brush for the kitchen sink; you need to add non-sharpened knives to the utensil drawer (ones that are used to spread butter, etc.) Not ones that are sharp that are used for steak, etc.; add several regular sized forks to the utensil drawer. You only have 2 at present. The rest are very small forks that appear to be for children. I am making these recommendations hoping that you will correct them for future visitors.

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