Job Description

Cars2 have a fantastic and exciting opportunity for an experienced Automotive Service Advisor to be based at their busy Wakefield dealership.

The Company
Cars2 are a successful Motor retailer which has experienced extensive growth in recent years and have further plans for growth in the near future.

The Role of Service Advisor
Join the Cars2 team as a Service Advisor and you will be embarking on a career with great prospects and will play a crucial role in driving our business forward. Friendly and professional, you will be the first point of contact for customers visiting the Dealership and, as such, you'll be an important ambassador for the Brand.

Service Advisor duties include:
* Greeting and liaising with Customers
* Answering the Telephone
* Informing Customers of Workshop progress, keeping them updated and aware of progress at all times
* Coordinating with the Workshop & other Internal departments
* Explaining detailed works carried out on customer vehicles
* Raising Invoices
* Taking payments from customers
* Maintaining our customer database, ensuring details are correct and up to date

Skills Required
The role of Service Advisor would suit an individual with previous experience in the motor trade, with passion for the industry and the desire to build a successful career, with the following skills:

* Previous experience within the VAG and Hyundai Group is desirable, but not essential
* Excellent standard of Customer Care
* Approachable & confident personality
* Ability to communicate professionally with customers face-to-face
* Strong interpersonal skills and ability to adapt communication styles to different audiences
* Proficient use of Computers and a quick leaner of new Computer systems
* Initiative
* Educated to GCSE level as a minimum – Maths and English A* to C (or equivalent) is essential, whilst Science and ICT are desirable.

Remuneration
For the role of Automotive Service Advisor you will receive:

* Industry leading Basic salary
* Up to £25k OTE, including Bonus
* Strong career prospects with a reputable Brand
* Training & Development, with the Manufacturer
* Life Assurance and pension scheme

How to Apply
Hot Recruitment Consultants t/a eRecruitSmart are the retained consultancy for Cars2. Please note that in accordance with our recruitment and consultancy processes, we may send your CV, if shortlisted, to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.