Re:Post your Midnight Castle (iOS) Technical Issues Here Only!

I'm sorry to hear that it seems like progress wasn't counted for earning a diamond on the wheel for the Castle Challenge. We definitely want players to be able to receive those awards and complete the Castle Challenges and I apologize if it seems like that task wasn't updated.

While players are able to see future tasks in the Castle Challenge, they must complete previous ones before any progress can be applied to the new tasks. In other words, only active tasks receive progress during a Castle Challenge. So, if there was or is currently another task active, you will not receive progress towards that particular Castle Challenge task. If you do have this task appearing as active, and aren't receiving progress for completing part of the task, please reach out to our Support Team.

You can contact our Midnight Castle Support Team with your Friend Code, a description of what occurred, and a screenshot of your active Castle Challenge task showing the lack of progress. Our Reps are always happy to help out and will do their best to get back in touch as soon as possible.

If you're unsure how to take a screenshot on an iOS device, our article regarding that below could assist:

Re:Post your Midnight Castle (iOS) Technical Issues Here Only!

Welcome to the forums! I'm sorry to hear that there is some trouble connecting your Midnight Castle game to Facebook. Please keep in mind that we do not recommend to uninstall and reinstall Midnight Castle as this may result in a loss of progress. Since it sounds like further troubleshooting is needed, please reach out to our Midnight Castle Support Team with your friend code if able, along with what steps you have taken. The Support Team has the appropriate tools to provide in depth troubleshooting steps.

Thank you for your patience. If you have any questions, feel free to PM me or any of the Active Moderators. We are happy to help in any way that we can.

Re:Post your Midnight Castle (iOS) Technical Issues Here Only!

Since update it to IOS 11 last night I am now unable to access the latest update for MC, I can get it on my old iPad £ iPahone which hasn’t been updated to the latest IOS update please help. Schatz CT i288002

Re:Post your Midnight Castle (iOS) Technical Issues Here Only!

I’m in the same club. Updated to iOS 11 and now no update is showing for MC. I would also like to add that I have had numerous updates over the past couple days for other apps which explicitly state that the update is to make the app ready to transition to iOS 11. So maybe there is an additional step required to make the MC update compatible with iOS 11.

Re:Post your Midnight Castle (iOS) Technical Issues Here Only!

Thank you to everyone that has taken the time to post in this designated thread what is being experienced on your iOS devices. It looks like there is some concern regarding the latest update to iOS 11 and the Midnight Castle update. The teams are aware of the iOS 11 update and have taken the necessary precautions to ensure a smooth transition for all iOS players. While some players who haven't updated to iOS 11 may see notifications in the app store first, keep in mind that Midnight Castle content updates are very extensive and do take some time to roll out fully to all the servers. Once we have official notification from the Midnight Castle teams that an update is available across all servers, we will post an announcement in the forums.

We greatly appreciate your patience and understanding. If you have any questions, feel free to PM me or any of the Active Moderators.

Re:Post your Midnight Castle (iOS) Technical Issues Here Only!

It sounds like the iOS 11 update was downloaded last night but that the latest Midnight Castle update didn't appear. I'm swimming over to provide an explanation.

The latest Midnight Castle content update for iOS players was released today, Friday, September 22, 2017. The iOS 11 update does not need to be installed for the Midnight Castle update to be downloaded or to work. For more information about how to get the Midnight Castle update, please take a look at bfgBellerophon's announcement below.

Re:Post your Midnight Castle (iOS) Technical Issues Here Only!

The update for MC is there in the App Store for those of us who upgraded to IOS 11.
Open the App Store, tap on updates.
When the page opens, pull the page down and release.
The update should now be at the top of the page.

Re:Post your Midnight Castle (iOS) Technical Issues Here Only!

I'm so sorry the latest update isn't appearing to you, and I want to ensure that this matter is fixed. Please contact our Midnight Castle Support Team and include your Friend Code with the inquiry. They'll be the best equipped to figure out what's going on.

Thank you so much for your patience while waiting for further help. The other active Moderators and I are here to answer any more questions you might have; we're always happy to be of service.

Re:Post your Midnight Castle (iOS) Technical Issues Here Only!

Update....
So I managed to get the update but something went wrong as It put me back at the start, I uninstalled & reinstalled, all the icons are now blank like the blue dot disease. Put a ticket in yesterday morning & as yet have not heard back from BFG, the game on my old iPad is perfectly fine as I didn’t do the last iOS update, I was able to get the upgrade no problem at all.
I wait with baited breath to see what the tech guys can do!