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Software Description:

Housecall Pro is a cloud-based field service management app for service professionals to automate their workflows. This solution includes a native mobile app and complementary Web portal and serves a wide range of industries, such as cleaning, plumbing, electrical and more.

Housecall Pro allows companies to forego paperwork in favor of digital automation. It offers features such as job scheduling, dispatching, payment processing, estimates, automated receipts and invoices, customer notifications, company chat, as well as postcard and email marketing automation.

Customers can book services via the HouseCall mobile app, communicate through a centralized messaging system and make online payments.

The mobile app can be accessed on both Android and iOS devices. There is a free version for single owner/operators, which offers many of the core features of the paid version. Premium pricing is based on the number of users, and an enterprise license is also available.

This solution is available across the U.S. and Canada.

Software Description:

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

Fulcrum can record whatever you need from the field with full support for offline data collection and mapping (from asset management and inventory to environmental observations, field audits, and inspections).

Access your live data feed for real time mapping or export your data and attachments in a variety of standard formats for further analysis. Fulcrum can be used as a standalone location-based data collection platform or integrated with existing services such as GIS and asset management systems.

Features:

Email Integration

Batch Permissions & Access

File Sharing

Dashboard

Scheduling

Calendar Management

Customer Management

Notifications

Multi-User

Marketing Automation

Project Management

Tax Management

External Integrations

Data Visualization

Data Import

Data Export

Accounts Receivable

Contact Management

Billing/Invoicing

Payment Processor

Google Apps Integration

Audience Targeting

Brand Management

Features:

Billing/Invoicing

Customer Management

History/Version Control

Payment Processor

Scheduling

Inventory Tracking

Notifications

Task Scheduling/Tracking

Calendar Management

Features:

Summary:

The premier all-in-one service business management app

Dynamic job scheduling and dispatch with real time job updates across all devices

Take payments out in the field at one low flat credit card processing rate

Take customer signatures before and after the work is done while out in the field

Save at least 15 hours a week on paperwork alone with HouseCall Pro

Save hundreds of dollars a month on additional staff with HouseCall Pro

Get your business organized and your office in order with HouseCall Pro

Summary:

Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Pricing:

Get your first month free and then choose a plan that suits your interests best.

FAQs:

Does this service offer multi-user capability (e.g. teams)?

Yes, with Housecall Pro you can create dynamic teams. You can edit your teams on a case-by-case basis and dispatch exactly which employees are needed for each job.

Does this service offer guides, tutorials and or customer support?

Yes, Housecall Pro offers unlimited customer support. The Customer Success team is available around the clock through chat and the phone. There is also an extensive Help Section with how-to articles and tutorial videos.

What platforms does this service support?

Housecall Pro is a cloud-based solution with both a web portal and native mobile apps. The web portal is accessible on any device with Internet access. The app is available for both iOS and Android.

Who are the main user groups of this service?

Service professionals in a variety of service industries, such as carpet cleaning, plumbing, HVAC, janitorial, window washing, and more use HouseCall Pro for field service management. Housecall Pro caters to any service based company across hundreds of industry verticals.

What is this service generally used for?

Housecall Pro streamlines business processes. It eases communication within organizations as well as with customers. This solution allows companies to forego paperwork in favor of digital automation. Housecall Pro allows service businesses to operate at maximum efficiency.

What are some applications this service is commonly used in tandem with?

FAQs:

Of course! We have a number of tutorials and support avenues: http://fulcrumapp.com/guides/. If you have any questions we are available via email and support channels on the website.

Does this service offer multi-user capability (e.g. teams)?

Yes! We have companies that have thousands of users collecting multiple projects.

Does this service offer an API?

Yes! We have a read and write API at http://fulcrumapp.com/developers/api/. Our company uses the webhook endpoint often for observing the data we collect in field.

Does this service integrate with any other apps?

Yes! It integrates with Zapier, which means that you can integrate it with hundreds of other apps, as well as ArcGIS and CartoDB. Integration is its strength. We have a team devoted to making it workflow friendly.

What platforms does this service support?

Native mobile apps - do all of your field collection on Android devices and/or iPhone/iPads.

Who are the main user groups of this service?

Users vary significantly from construction, utilities, public sector, parks, tourism, geology, universities to logistics companies. The forms are flexible so you can create a variety of different types of field surveys.

What is this service generally used for?

Collecting information in the field.

What are some applications this service is commonly used in tandem with?