SPEAK WITH A NETBASE EXPERT TODAY. LEARN HOW YOU CAN PUT SOCIAL TO WORK FOR YOUR BUSINESS.

CREATE A DEEPER UNDERSTANDING OF YOUR CUSTOMERS

Isolate your audience – i.e., your followers, people who mention you, people who mention your competitors and more – to paint a more accurate picture of who they are. Learn what they care about, and what influences them to make purchasing decisions, to improve your segmentation and targeting to create more personalized and relevant experiences.

KNOW WHERE AND HOW TO ENGAGE WITH THEM

By understanding who your customers are, where they communicate, and what motivates them, you can build relationships to grow your share of voice, promote your message, and influence others. Engage your most passionate influencers to strengthen brand passion and loyalty and give your campaigns the nudge they need to go viral.

Understand when and where your audience is most engaged – on what sites and with what content

BUILD EMOTIONAL CUSTOMER CONNECTIONS WITH YOUR BRAND

Customer experience analytics uncovers far more than just demographics about your audiences. Add a psychographic dimension to your audience insights – uncovering emotional and behavioral insights such as what they buy, watch, eat and listen to – to support your strategies to drive revenue.

Inform creative and placement strategies that connect with your customers

About NetBase

NetBase is an award-winning social media analytics platform that global companies use to run brands, build businesses, and connect with consumers every second. NetBase platform processes millions of social media posts daily for actionable business insights for marketing research, customer service, sales, PR, and product innovation.