How to Troubleshoot a Samsung Series 6 Remote Control

Written by bennett gavrish

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Over time, you may need to troubleshoot your Samsung Series 6 remote control. (Jupiterimages/Brand X Pictures/Getty Images)

The Samsung Series 6 line of LCD flat-screen televisions feature up to four HDMI ports and Ultra Clear Panel technology for high picture clarity. Each Samsung Series 6 TV comes with a basic remote that can perform standard functions, such as changing channels, adjusting volume or selecting an HDMI component. If your Samsung Series 6 remote control is not working, there are several ways to troubleshoot and resolve the problem.

Skill level:

Moderate

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Things you need

Samsung Series 6 TV and remote control

Digital camera or a cell phone with a camera

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Instructions

1

Open the battery cover on the back of the Samsung Series 6 remote control by pressing the release latch.

2

Remove the two AAA batteries from the compartment.

3

Press any button on the remote control's keypad and hold it down at least 20 seconds. This process will reset the remote's power cycle.

4

Replace the AAA batteries and the battery compartment cover. Try using the remote again to see if the problem has been resolved. If not, continue troubleshooting.

5

Remove the old batteries again and try replacing them with two new AAA batteries.

6

Turn on your digital camera or your cell phone camera.

7

Position the remote control 6 to 10 inches away from the lens of the camera.

8

Press any button on the remote control's keypad and look for a red flashing light on your camera's screen. If you see the red flashing light, the problem is being caused by the remote sensor on your television and you should contact Samsung for repair. If you do not see the red flashing light, the remote control is no longer functional and you should contact Samsung for a replacement.