Confused I decided to see if I could just install 7.1.3 without customisation and got the message :

Code:

This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this a valid Windows Installer package.

Also - I am able to open the 7.1.2 msi files with 7-zip but the 7.1.3 gives me

Code:

Can not open file ........ as archive

This is the same for both the 32 and 64 bit msi files. I have re-downloaded without success.

My users who already have zco installed are able to update but I could do with the zco 7.1.3 install files for new users. Is there an alternate location I can download the install packages from, or am I going to have to give people the 7.1.2 files and then ask them to update ?

11-03-2011, 05:11 PM

ewilen

The .msi downloaded from the admin console doesn't work, but the auto-update does work?

I'm not sure this will help, but try looking in /opt/zimbra/jetty/webapps/zimbra/downloads/

Also, make sure that you are downloading the correct .msi. Note that there's one .msi for 64-bit Windows, and another for 32-bit (x86) Windows.

11-04-2011, 04:21 AM

dik23

Thanks

Both the 32 and 64 bit packages at that location are going concerns. They both open and are openable with 7-zip.

I have no idea why neither work in any way when downloaded from the admin console. Very odd.

Maybe try downloading using a different browser or a different computer.

11-04-2011, 03:45 PM

dik23

I was using Chrome on Win7-64.

Just tried on a different machine with Chrome and Firefox on Ubuntu 10.10 with exactly the same problem. The file downloaded via ssh opens with Archive Manager (once I changed the extension from msi to zip) while the files downloaded from the admin console produce the error :

I'm not sure it's supposed to give you output. After running it, did you try downloading the installer again and see if it works?

If it doesn't work, I really don't think I have any other ideas, but at least you have a working installer if I'm not misunderstanding your earlier posts. I'd expect this will be cleared up for you when the next point-release comes out.