Provide an informal forum that provides an alternative to formal processes

Refer individuals to formal processes and official reporting and resolution paths when appropriate

Treat your information as confidential and take action only after you agree on its direction (Confidentiality cannot be guaranteed if in the Ombuds’ sole judgment there is an imminent threat of serious harm and/or possible breach of national security.)

The Ombuds will not:

Conduct formal investigations

Serve as an office of formal notice of claims

Make Sandia policy or formal management decisions

Serve as a witness or testify in legal proceedings on behalf of either those who communicated with the Ombuds or Sandia