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Programme overview

Here at Volvo, we pride ourselves on product innovation and excellence. We provide a commitment to our customers that they will always receive second to none service levels, to do this we must ensure that our people are trained to the highest possible standards.

A successful business demands a skilled workforce to improve its bottom line. A skilled workforce demands training and knowledge. That is why we created the Volvo Apprenticeship Programme - widely considered to be the best throughout the truck and bus industry.

We provide all our apprentices with the skills needed to become fully qualified and competent individuals with a secure vocation at Volvo. A Volvo trained apprentice will become a top class asset to our business for years to come, we like to invest well in our future.

About the Programme

Heavy Vehicle Advanced Apprenticeship Programme

This dedicated 3 year programme gives emphasis to electronics, diagnosis and computer management systems. All aspects of heavy vehicle technology are embedded in the programme.
Most of your time you will spend in the dealership gaining hands-on experience and on the job training under the guidance of a trained mentor. During your 15 two week periods of residential training at the Volvo Training Academy you will cover technology in engines, transmissions and the latest electronic diagnostic techniques covering all vehicle systems.

Aftersales Advanced Apprenticeship Programme

This two year programme has a large emphasis on all aspects of stock management, product and motor vehicle knowledge, effective customer service techniques and having the ability to ensure the customers' needs are identified and expectations are exceeded.
Most of your time will be spent learning on the job, under the guidance of a mentor, you will also receive 10 weeks in-depth residential training at the Volvo Training Academy,
During your residential training at the Volvo Training Academy you will cover advanced stock management, motor vehicle and product knowledge, effective customer service skills and all aspects of the selling process.

See how far you could go....

Volvo Apprentice Academy

The Volvo Training Academy is based at Stephenson College in Coalville. The workshops at the college are fully fitted out with the latest Volvo vehicles to give you a cutting edge training programme and enable you to use the most up to date equipment and tools.
Our industry is changing at a rapid pace; therefore we have committed to ensure our Volvo time served, Master Technician, Trainers always have the latest knowledge on our product, to enhance your training experience.

What are the benefits of the programme?

Full time employment at an authorised dealer

Residential Training

Internationally recognised Accreditation

Fully paid for training course, all qualification fees and accommodation

Volvo Apprenticeship Programme at Stephenson College

Volvo Apprenticeship Programme - How far will you go?

Qualifications and Accreditation

At Volvo we have built a culture based on quality, safety, care for the environment and total respect for the individual. If you want to progress, then we can and will help you to achieve your goals. With a network of over 80 Volvo Workshops throughout the UK, and many more worldwide, the opportunities within a global organisation like Volvo are endless. For the right, focused individuals we can offer a clear career path to VAS Frontline Technician/Parts Supervisor that may even lead to product or training specialist at Volvo.

On successfully completing the Volvo Apprentice Programme, you will have gained national qualifications recognised throughout the automotive industry:

If you show dedication & commitment throughout your apprenticeship, there maybe an opportunity for you to advance your studies through Higher education. In addition, Volvo holds an annual event where you and your family will be invited to a special graduation day to receive your certificates and possibly a special merit award.

Frequently asked questions

Where will I work?

In order to gain a place on the Apprenticeship programme, you must be sponsored by a Volvo dealership local to your home. Here, you will be a full time employee of the dealer from day one and become part of the technical/parts team while you train.

Where do I complete my training?

You will carry out your training through fifteen two-week periods on the HGV Programme and ten one-week periods on the Parts Programme at the bespoke Volvo Training Academy, based at Stephenson College in Coalville, Leicestershire. The centre is equipped with the latest Volvo vehicles and you will have use of the most up to date equipment and tools. You will also be trained by Volvo time served master technicians, with the latest Volvo knowledge.

Where is the Volvo Training Academy located?

The Volvo Training Academy is located at Stephenson College in Coalville, Leicestershire. It is a modern professional college with great facilities such as an on- site health and fitness suite and a beauty salon. The college has become a hub for Motor Vehicle and has links with a number of major HGV companies. You can find out a little more about the college on the website provided; www.stephensoncoll.ac.uk

Will I be a paid employee at the dealership?

Yes. All apprentices who are successful in gaining a position at a Volvo dealership will be contracted and paid as a full time employee with that dealer.

Where do I complete my training?

You will carry out your training through fifteen two-week periods at the bespoke Volvo Training Academy, based at Stephenson College in Coalville, Leicestershire. The centre is equipped with the latest Volvo vehicles and you will have use of the most up to date equipment and tools. You will also be trained by Volvo time served master technicians, with the latest Volvo knowledge.

What qualifications do I achieve?

You will study a Level 3 in Heavy Vehicle Maintenance and repair or Parts. The duration of these qualifications will be three years for HGV or 2 years for Parts. Your fourth year on the HGV Apprenticeship will be spent developing your skills at your dealer-point. At the end of your fourth year, you will become a fully qualified member of Volvo Trucks. Both the above qualifications are recognised and highly valued throughout the motor industry.

Does my training stop once I reach IMI Level 3?

No, it doesn't. At Volvo you will be encouraged to increase your knowledge with future technical training courses, exciting team building weekends and even the option for the right apprentice to study for Higher education. The opportunities within a global organisation like Volvo are endless. For the right, focused individuals we can offer a clear career path to Frontline Technician/Parts Supervisor that may even lead to product or training specialist at Volvo…

Are there other benefits to me?

Full time employment at an authorised dealer

Block release tuition

An international recognised accreditation

Fully paid for training course, all qualification fees and accommodation.

Team building and special events

How frequently will I be on Block, and how long is a block?

Attendance at Stephenson College will be on a block release basis. Apprentices’ will be required to attend Stephenson College on a two-week block for HGV or one-week block for Parts every six weeks. Accommodation and travel cost(s) will be covered by the company. Apprentices stay at the college Monday-Thursday night and return home for the weekends.

Where will I stay during block?

Apprentices will stay with local hosts provided by Stephenson College on a dinner, bed and breakfast basis only. Accommodation is local to the college and has been carefully vetted for suitability. All relevant DBS checks have also been done by the college. All hosts are very used to having apprentices stay. Apprentices will stay in accommodation with at least one other apprentice.

How will I get to Stephenson College?

Your travel arrangements will be arranged in advance by your dealer-point, and depending on where your dealer-point is based, you may be travelling by car, bus, train or air.

Individuals are then expected to make their own way to Stephenson College on a Monday morning.

Driving If apprentices choose to drive to college you should ensure that their insurance covers for Business use. Parking is available at the college free of charge.

Air The nearest airport is East Midlands Airport. Flights are pre booked in advance prior to your block. A free bus will be available to pick apprentices from outside arrivals at EMA.

Train The nearest train station to the college is Leicester. Train travel will be booked in advance through the company. A free bus is available every Monday morning to collect apprentices from the train station at 10:30am. It will also take apprentices back to the station on Friday afternoon at 12:00pm.

Travel between College and Accommodation

Apprentices may choose to drive to their local accommodation each day. Alternatively there is a free college bus that will pick apprentices up in the morning and drop them off in the afternoon.

Does my training stop once I complete my apprenticeship?

No, it doesn't. At Volvo you will be encouraged to increase your knowledge with future technical training courses, exciting team building weekends and even the option for the right apprentice to study for Higher education. The opportunities within a global organisation like Volvo are endless. For the right, focused individuals we can offer a clear career path to Frontline Technician/Parts Supervisor that may even lead to product or training specialist at Volvo…

How much will the training cost me?

The training is completely free of charge and paid for by Volvo. The only cost to you is your dedication and commitment to succeed.

What Benefits will I receive?

Mentoring/Buddy Scheme – Volvo provides continuous support to their apprentices to ensure that they receive the best experience possible and develop to the best of their ability at every opportunity.

State of the art facilities -At our Volvo Training Academy we have our own bespoke workshops to ensure we can replicate the workshop environment experienced in the network.

Expert Lecturers – Each of our Volvo Lecturers have all previously been a Volvo Technician, or experienced our industry, therefore they truly understand how apprentices need to develop and assist by delivering “Award-Winning” training.

Be part of our brand – Our apprenticeships offer the opportunity to work for a premium brand that values their employees’ development, whilst being involved with one of the largest HGV Apprenticeship Programmes’ in the UK.

What are the requirements?

To enrol for the either of the listed Volvo Apprenticeships you must be aged 16 or over and have the right attitude to learn, by showcasing large determination and commitment to succeed.