We provide the best service of warranty and maintenance through experienced technician team. Our engineers are sent abroad to to be trained and update new technology frequently. Beside service of warranty and maintenance, we also provide customers with post-sales service including:

-Design and develop application programs, provide a total solution to meet customers needs.

-Set up and provide software to make sure all equipment operates perfectly.

-Inspector and test equipment

-Train technicians

-Other post-sales services such as maintenance and upgrading system.

Customer is satisfaction is our ultimate goal. Customers are completely satisfied with products and services provided by Visco.

In order to have the best advice and solution,
the lowest initial capital and expenditure which fit to the minimum demand at
present and extra demand in the future, you need to provide us with full and
faithful information, such as:

-Layout
drawings with dimension in detail

-Owner’s
requirements with clear figures.

-Representative
should :

●be
in charge of or join in the project
directly.

●have
competence to make decision.

●follow
up project progress as well as other requirement.

Information shall be sent via email, fax, by post or
directly to Visco office or Visco staff could come to your office for
discussion if necessary. In some cases, information provided is not accurate,
solution given is not appropriate, leading to difficulties when project is
carried out, waste of effort of buyer and seller, damage of property and delay of progress.

Visco has been developed
for 10 years with thousands of regular customers and partners nationwide. This
is the property of Visco in the present and future. Caring and maintaining this
customer group is always our concern for many years. Our customer care service
satisfies customer needs with services of guarantees, maintenance, offering new
products and services and upgrading older systems

After all the procedures of
buying and selling services are completed, Visco purchasing department will
planning for carrying out orders, including the preparation of goods, materials
and sub-human (if order is fitting set) and means of transport. So if you need
to change, please report immediately to the staff that you are dealing to
adjust in time. If this causes us to damages of material, please pay costs
according to agreement of both parties.

In case of
customer's request, technical support service will be renewed by the annual
maintenance contract with low cost if the equipment is still in operation time.
Our goal is to provide customer the best service and support.

In order to satisfy customer’s needs, Visco has
established a service system of technical support nationwide. Please contact
our service and technical support center to get the best guidance if you have
any question.