Natural gas water heater rebate

Important COVID-19 notice
Due to the COVID-19 public health emergency, there may be processing delays for applications submitted by mail or email. We encourage you to submit your rebate application online.

Thank you for your patience.

Upgrade to a qualifying natural gas ENERGY STAR® water heater and you could get rebates from $200 to $1,000.

Before beginning work, make sure you qualify for this rebate by reviewing the Program Rebate Requirements, as outlined in the full terms and conditions and the eligibility and rebate details below.

Eligibility

You must be a residential FortisBC natural gas customer.

You must be replacing an existing water heater that is the home’s primary* source of hot water.

Applications must be submitted within six months of the invoice date.*Only one water heater rebate allowed per home.

Rebate details

If it’s time to replace your old water heater, you have choices beyond a standard storage tank, including high-efficiency tankless and condensing models. Compare each type below and choose a qualifying natural gas ENERGY STAR water heater for a rebate of up to $1,000.

offers the benefits of a standard storage tank with much higher efficiency

good for large households and can handle multiple, simultaneous demands for hot water

quick recovery means there’s less chance of running out of hot water (some units can heat up to five gallons per minute)

Cons:

requires a drain for water condensation leaving the system

How can I tell if my water heater needs replacing?

There’s no repairing a leaky water heater. If you notice any of these signs it may be time to get a new one. You can purchase your water heater from a retailer, but to be eligible for this rebate it must be installed by a gas contractor licensed
by Technical Safety BC.

leaking or pooling water on the top around the water connections and/or under or near the heater

rust stains on laundry or in showers or sinks may be evidence of rust buildup in the water heater

rusty water comes out of the taps

slow hot water recovery time – it takes longer to heat up water or the water doesn’t get as hot even though heat settings haven’t changed

Third-party offers and services

CleanBC

For advice on options and incentives for energy-efficiency upgrades for homes, contact the CleanBC Energy Coach. Energy Coaches are trained energy-efficiency specialists who provide building-science based information about the options and opportunities to improve the energy efficiency of your home or building. Note: FortisBC is not responsible for any advice provided by the energy coach.