Questions? Call 877-495-2419

Blog

Fraud and debt are a few of the biggest problems your military clients will face.

When you own a credit repair company you will meet a variety of people with varying amounts of credit troubles. One of the biggest groups will be military personnel. Active military personnel are twice as likely to be victims of identity fraud than any other group. To ensure your military clients walk away with an improved score and more knowledgeable here is some information to keep his or her credit safe.Continue Reading →

Tips on How to Respond to A Negative Review.

Your company is your baby and you would do anything to protect it. The worst feeling in the world is when someone does not feel the same way or even insults your precious baby with a negative review.

No company can avoid a negative review. It will inevitably happen no matter what field you are in, even if it is creating clothes for puppies. The best action you can take is to be prepared with a plan of action. Continue Reading →

Find out how to help emotional clients during credit repair

When involved in the credit repair process, people will feel a wide array of emotions. Anger, stress, fear, and depression may make an appearance and you will have to know how to react to each in an appropriate manner. To deal with any of these emotions it is important to stay calm, take a deep breath, and remember not to take it personally. When emotions are highly charged people may not act as reasonably as they normally would and take his or her frustration out on you. Some days will be harder for you than others but you have to remember that you are making a difference in the client’s life and no matter what they feel today, tomorrow will have a different outcome. Continue Reading →

Make sure your credit repair company is following the rules

There are many hurdles that you will face when running your credit repair company. You will have to prove yourself every step of the way; convincing customers that you are a legitimate business that is ready and willing to help repair his or her credit score.

There are some major things that you could be doing that are throwing up red flags. To make sure that you are not waving any flags, here is a list of some major Do’s and Don’ts for credit repair companies.

Back before technology was a way of life, people put company information in the Yellow or White pages. Why not combine the old ways with the new?

Whether you are just starting out in the credit repair industry or have been around for awhile, there is one thing you must do to help your Search Engine Optimization (SEO) ranking. Listing your company in a local online directory will help boost your local SEO ranking and let people who need help with credit repair find your company quickly and efficiently. Most people looking for help will want someone who is close by.

Credit Repair Business Reputation – Growth Strategy

As a credit repair business owner, you are constantly evaluating your business and looking for new strategies for growth. It’s easy to become so consumed with the day-to-day work and marketing efforts that you lose sight of one the most important aspects of growing a successful credit repair business; maintaining a good reputation. Thanks to the power of social mediaand review websites, at any moment, an unhappy customer can share an opinion with the masses that can negatively affect your business.

Here are a few tips to ensure that your credit repair company reputation stays intact.

Customer Loyalty Programs for Credit Repair Businesses

One important goal for your credit repair business is to gain new customers. However it’s just as important to keep your current customers happy so they will stay with you. One way to help your customer retention is through a customer loyalty program. You can show credit repair customers your gratitude by rewarding them for their continued business. Offering them rewards, discounts, and incentives.

Not only does a loyalty program provide a reason for clients to stick around it also creates a sense of community that becomes attractive to new clients. When they feel appreciated, customers will spread the word about their positive experience with your business, which in turn grows your customer base.

Interview a New Credit Repair Employee the Right Way

Your credit repair payments business positively must hire talented employees. Knowing how to conduct a proper interview contributes to hiring the best of the best. Without top employees, signing up new clients becomes difficult.

The Client’s Perspective

Tough times and bad decisions frequently end up ruining credit scores. “Total ruination” would not be an accurate term to describe the credit situation. Credit scores are all about financial problems that can be corrected. To fix things, someone with a currently disastrous credit rating often seeks help from a professional credit repair service.

The clients have high standards for representatives of a credit repair payments business. After all, the clients are hoping the company helps set them on the path to a better fiscal foundation. They want to deal with competent professionals.

In the credit repair business, providers have to sometimes win over some tremendously difficult customers. Encountering stressed out and demanding clients can be commonplace in the credit repair world.

Ruined credit and a ruined life seem to go together. People whose credit has been wrecked find their financial woes rippling through many aspects of their life. Searching out a credit repair company becomes a top priority to them since they know the service offers a way out of the bad situation. Yet, the clients might present difficulties to the one business capable of helping. The stressed-out nature of suffering through a couple years or more of disastrous finances may have them on edge.

Stand out and make your credit repair business memorable!

As we enter into a new year, many business owners will be thinking about ways to grow their businesses and build their brands. Savvy credit repair organizations will be doing the same.

There was a time when credit repair businesses could set up shop and rake in clients without relying on much more than word-of-mouth to get their name out there. A reputable service and answering your phone were enough to build your business. In 2015, it’s going to take a lot more.

Categories

About Us

Since 1997, Capital Merchant Solutions has helped over 30,000 merchants process credit card payments. For nearly ten years, we have been proud to help credit repair businesses get set up with an affordable and reliable merchant account. Our accounts are set up correctly from the start, and your business will be represented honestly and accurately. In addition, CMS works with multiple banks that accept credit repair businesses, so you can be sure you are getting competitive pricing.