Noticeboard

Booking appointments online

We now offer the facility of booking your appointment and ordering repeat prescriptions online through patient access website : https://patient.emisaccess.co.uk. If you would like to register to access this service, please ask the receptionist to fill in the required form, the staff will help you with the process.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses please call to cancel appointment or use patient access to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot. We are now Live with mjog (text service). Patients will recieve a text to remind them of their appointment the day before. If they want to canel their appointment they will have to text back 'CANCEL'

Zero Tolerance Policy

Staff treating patients have the right to work free from any threat or fear of abuse or violence. The NHS nationally have agreed a Zero Tolerance Policy. If any patient is abusive or violent towards any member of staff or any other persons on the practice premises, the practice retains the right to have the patient removed from our list

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.