@intimez thanks for the info. What version of Chrome and Firefox are you using?

I said possible related, because who knows exactly what “can’t crop” means. It could mean they are completely unable to crop, or it could mean that it’s the same issue as you. That’s why it’s always good to give as much detail as possible. I am however inclined to agree with you since you’re having the issue on Chrome and Firefox.

As far as posting images on Trac, you just click the add attachment button. Make sure you fill in the “Description” box when adding an image so people know what they’re about to see.

From your images, it looks like you were uploading a transparent gif or png. Is this correct? If so, which one? If it’s a png file, is it 8-bit, or 24-bit? Would you mind posting, for download/testing, the actual image you used where you got the error. Along with this, do you get the error on every image you try, or was it just that particular image? I know that’s a lot of questions, but they help.

Understood and trying to provide as much info as you need to get this issue addressed so one less ticket. chrome is 6.0.458.1 dev and firefox is 3.5.9
attached image of a different one in trac
happens on every picture uploaded
i finish two new installs with same problem

It seems odd that the select tool to choose crop area still does not show at all. When I installed BP, it worked. I just tried deactivating all BP plugins, and even with just the base BPplugin, the select tool fro group avatar does not show, so unable to select crop area.

The default crop results in a final image that is different from default crop area shown.
Moving the crop handle even slightly results in proper cropping.
This is confirmed to occur in all browsers in all congurations in all fresh installs of fresh WP 3 and fresh latest downloadable BP 1.2.5.2.

Any suggestions on what to do? we have tried this on all versions of the top 3 browsers, different size of images, file types, etc and cannot update.
We get an error on page when attempting to do so.
This started happening about a week ago for us as well. When the image is uploaded there is a box that appears with resizing handles, and disappears as soon as you click on it. Very frustrating for our 225 members for our new site we just launched using buddypress

Hey people, i have figured out what was the problem. I have recently installed plugin called Lightbox 2 which makes pics appear in pop-up box. This plugin uses jquery and error said that some jquery problem occured.

After i deactivated this plugin crop worked normally in IE8. So my advise is to search for plugin that conflicts with BP crop func.

I don’t think it’s a plugin issue. I just tried in Chrome browser and the crop selection tool for avatar is still not visible. It preselects and you cannot change it. The funny thing is, I started a new group, and that avatar was selectable before cropping. Then I went back to the old group,, and it was not. Same browser.

Ugh yeah this sucks… I got it working on a fresh blog install with the default theme. On the blog I desperately need it working on no go. I’ve disabled numerous plugins/removed any jquery includes etc. to no avail. Just can’t seem to figure out why it works one one blog and not the other. *sigh*

I have the same problem with IE8, however if the user enables compatibility mode the crop tool becomes visible. I have tried the instruction from odiggy and it never sorted the IE8 without compatibility view. This is just annoying as I have to tell people to enable compatibility view to use my site.