New status page shows you exactly how down Apple’s developer site still is

Apple continues to rebuild following a security breach last Thursday.

A week after its developer site was accessed by an "intruder," Apple has posted another update about its ongoing process to secure the systems and get them back online. While most of the systems remain down, the update specifies the order in which the services will be resuscitated.

"We plan to roll out our updated systems, starting with Certificates, Identifiers & Profiles, Apple Developer Forums, Bug Reporter, pre-release developer libraries, and videos first," said the update. "Next, we will restore software downloads so that the latest betas of iOS 7, Xcode 5, and OS X Mavericks will once again be available to program members. We’ll then bring the remaining systems online."

Developers interested in tracking Apple's progress can also visit a new system status page, which will be updated as the affected services are brought back up. As of this writing, only two systems—iTunes Connect and the Apple Bug Reporter system—are reportedly up, but the others should follow in the coming days.

According to Sunday's original status message, Apple's response to the security breach has involved an "overhaul" of the company's developer systems, updates to the software running on Apple's servers, and an entire database rebuild. Apple has insisted that "sensitive" information was encrypted and inaccessible to the intruder, but we still recommend that Apple's registered developers change their passwords and, if possible, enable two-factor authentication on their accounts just to be safe.

Promoted Comments

The bug reporter has been in its usual state of disrepair during this ordeal. Sometimes it works, sometimes it doesn't, sometimes it works for person A but not person B. However, it was never pulled by Apple the way most everything else was (besides iTunes Connect which was also spared).

As always, people who care about the quality of Apple's systems and the software that runs on them should visit and support fixradarorgtfo.com. The bug reporter is more than 10 years behind and is truly a disgrace.

22 Reader Comments

Yup, it's down alright. What ticks me off the most about this situation is how the self-styled 'researcher' pulled his little stunt right before iOS 7 beta 4 would likely have come out. There is presently a really bad UIPickerView bug that prevents me from doing much testing that I'd really like to see fixed. I mean if you are going to hack, and claim you aren't malicious, at least be considerate about it and do it when there is a fresh beta to work on. That's all I ask.

Btw- the caption on the image is completely wrong. The two services that are working now were never down. There is zero evidence that Apple's services are coming back "one-by-one" as none have come back on so far. When they do, they will probably come back on 2, 3, or more at a time, so the "one-by-one" will likely never be correct.

Yup, it's down alright. What ticks me off the most about this situation is how the self-styled 'researcher' pulled his little stunt right before iOS 7 beta 4 would likely have come out. There is presently a really bad UIPickerView bug that prevents me from doing much testing that I'd really like to see fixed. I mean if you are going to hack, and claim you aren't malicious, at least be considerate about it and do it when there is a fresh beta to work on. That's all I ask.

Btw- the caption on the image is completely wrong. The two services that are working now were never down. There is zero evidence that Apple's services are coming back "one-by-one" as none have come back on so far. When they do, they will probably come back on 2, 3, or more at a time, so the "one-by-one" will likely never be correct.

Images from last night when the page went live showed that the Bug Reporter was still down - was it? I'm not in the habit of reporting many bugs to Apple.

The bug reporter has been in its usual state of disrepair during this ordeal. Sometimes it works, sometimes it doesn't, sometimes it works for person A but not person B. However, it was never pulled by Apple the way most everything else was (besides iTunes Connect which was also spared).

As always, people who care about the quality of Apple's systems and the software that runs on them should visit and support fixradarorgtfo.com. The bug reporter is more than 10 years behind and is truly a disgrace.

If bug reporter has been down it's only been briefly. I've certainly reported stuff over the last week as well as had feedback from the team at Apple on my postings

Bugreporter has not worked for me since about a week before everything else went down, and it still doesn't work now. I've tried to log in 20 or 30 times over the last two weeks but always get an error.

I was going to send an email to the address they provide when it first stopped working... but I figured they'd fix it pretty quick. Now I still can't send it because they've got enough going on without yet another complaint about down time.

What is the point of a dev preview if we can't report all the bugs we find? Grrr.

I see a lot of complaints about radar, and while I agree with some of the issues listed here, I can say from my own experience that Apple does look at and fix the bugs reported there. They may not be fixed right away, and sometimes it takes a while, but about half of the bugs I have reported have been fixed; for the others the products changed in a way that made the report irrelevant. Only a couple remain unfixed at this stage.

Yeah, I'm miffed that this happened during a critical point in the development cycle preparing for ios7. I guess it could be worse though. He could have done it in the days before the launch when everyone is trying to submit their fixes to the store in anticipation of the launch.

I see a lot of complaints about radar, and while I agree with some of the issues listed here, I can say from my own experience that Apple does look at and fix the bugs reported there. They may not be fixed right away, and sometimes it takes a while, but about half of the bugs I have reported have been fixed; for the others the products changed in a way that made the report irrelevant. Only a couple remain unfixed at this stage.

I don't think very many people have said that Apple doesn't use radar and fix the problems reported via radar. In fact, from their perspective it may work quite well. However, from the developer point of view its design is poor to the point of being disrespectful. Issue number one is that there is no way to see if someone else has reported your bug, which means there is no way to know if it is really a bug in Apple's code and not your own without doing hours of research. Then you end up wasting your time writing up a bug report even though others have potentially already done so. It would be so, so easy to let you see which bugs are in the system and upvote them. Apple could track who upvotes them and contact them as necessary for crash logs, etc. Other issues include:

- There is no way to track your bug if it is closed as a duplicate- Apple doesn't tell you when your bug is fixed, so you have to run tests against it every single time Apple puts out a new build until it goes away- There is no way to report a bug from within Xcode- you must interrupt your work flow to log into some website- The bug reporter is frequently down for some or all users- The UI is fugly. Seriously, the buttons look like the original Mac OS X 10.0 aqua buttons

Last I heard, filling a duplicate was the official way of "upvoting" an existing bug. Yes, really, even though all you got for your trouble was a notice that the issue had already been reported.

Yup, and this is what I call disrespectful. Developers spend thousands of hours writing duplicate reports at their own expense because Apple won't let you see what others have reported. Now granted, some of those duplicates may be useful because they give Apple more crash logs or whatever, but there are better ways to address that that don't cost developers so much time.

I suspect that Apple's secrecy culture is what prevents them from opening up Radar beyond the dumb web submission interface that they have.

I know that, internally, Apple has a spiffy native client for Radar, which is probably why nobody at Apple cares about improving the web UI.

That is most unfortunate news. And while it is clear that they don't care, they actually should if only because developers would be more likely to report bugs if they got more out of it. In turn, Apple's products would be better as a result of the added feedback.

I see a lot of complaints about radar, and while I agree with some of the issues listed here, I can say from my own experience that Apple does look at and fix the bugs reported there. They may not be fixed right away, and sometimes it takes a while, but about half of the bugs I have reported have been fixed; for the others the products changed in a way that made the report irrelevant. Only a couple remain unfixed at this stage.

I have a (fairly embarrassing, IMO) bug I reported in Keynote back in Jan 2009 that is still open (6471495 if anyone cares to take a look). It was never fixed, even though I added additional information up until Jan 2010.

I see a lot of complaints about radar, and while I agree with some of the issues listed here, I can say from my own experience that Apple does look at and fix the bugs reported there. They may not be fixed right away, and sometimes it takes a while, but about half of the bugs I have reported have been fixed; for the others the products changed in a way that made the report irrelevant. Only a couple remain unfixed at this stage.

Agreed. I reported a bug in Exposé and Dashboard a few years back and it was responded to and ultimately fixed with the next point update of whatever version of OS X was current at the time.

I see a lot of complaints about radar, and while I agree with some of the issues listed here, I can say from my own experience that Apple does look at and fix the bugs reported there. They may not be fixed right away, and sometimes it takes a while, but about half of the bugs I have reported have been fixed; for the others the products changed in a way that made the report irrelevant. Only a couple remain unfixed at this stage.

Agreed. I reported a bug in Exposé and Dashboard a few years back and it was responded to and ultimately fixed with the next point update of whatever version of OS X was current at the time.

So what, Apple gets a gold star for fixing some of the bugs in their software that are reported to them? I currently have 8 open bugs, 6 of which are from before this year. But that isn't my point. I'm talking about the potential benefits to the iOS platform that a modern bug reporter could bring. The current one still has aqua 10.0 pinstripes at the top for Pete's sake!

almost all services at dev.apple still down, for over a week?? this is unprecedented. i hope this doesn't mean re-provisioning every device we have and what not. but it prob does. and resetting passwords. ugh.

Andrew Cunningham / Andrew has a B.A. in Classics from Kenyon College and has over five years of experience in IT. His work has appeared on Charge Shot!!! and AnandTech, and he records a weekly book podcast called Overdue.