ES438 - Quality Systems

Module content and teaching

Principal aims

This module focuses on the management of quality particularly from a strategic perspective and its management and application in an engineering organisation. The impact of company-wide quality systems will be analysed along with the latest concepts and modern practices in the field of quality management.

Principal learning outcomes

By the end of the module the student should be able to... • Evaluate a range of quality philosophies and models; compare their strengths and limitations, and assess the potential impact on organizational performance. • Synthesise effective approaches to leading and managing in engineering organizations from a range of principles and practice. • Make robust decisions considering a range of factors including numerical data, human factors and business principles. • Design effective change management approaches incorporating systems thinking, individual motivation and appropriate change models. • Create and deploy quality strategies to deliver business improvement. • Assess the quality of their own work and reflect upon their experiences and practice. • Effectively present their understanding and ideas in both oral and written form.