It is the responsibility of the customer to pay for all carriage and costs incurred when returning goods.

click & collect

We offer a Click-and-Collect service at the Gieves & Hawkes Stores listed below:

1 Savile Row, London, W1S 3JR

20 Old Bond Street, Bath, BA1 1BP

1-3 St Michael’s Row, Chester, CH1 1EL

Unit 32-33, The Metquarter, 34 Whitechapel, Liverpool, L1 6DA

Unit 46 The Mailbox Wharfside Street, Birmingham, B1 1RE

1-2 The Square, Winchester, SO23 9ES

Delivery time to store for Click-and-Collect orders is 1-3 Working Days. You will be notified by email as soon as your parcel has arrived in store and once delivered, we will hold the package for you for a period of two weeks. After this period you will be notified by email and the order will be refunded automatically. If you do wish to collect your order, please contact the store you are collection from immediately.