1 Answer

HP doesn't list that specific error code, however www. dumpanalysis.org had a crash dump analysis listing that or a similar code. That means your printer has an internal error state. Check with the HP articles for error codes. You should try shutting it off for two minutes then rebooting to see if you can get it back online. 0xC2FF, & 0x0000C2FF are UTF 16 & 32 bit Hex codes indicating a memory overflow error (from what I could judge). If you are fortunate it will not be a permenant condition from hardware failure, otherwise your printer may need servicing.

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Related Questions:

We were having a problem with a c7250 not starting. We were getting a blue screen on the display. After unplugging it from the wall (not to mention som gentle thumps on the desk), we finally managed to get it to boot. What fixed it for us was to get into the configuration menu using the * and # keys and then entering 123. We then choose user from the boot options. So far, so good.

Getting the blue screen on the printer LCD with the on/off switch symbol and the error 824C1500. Get a new and different error message each time I unplug the printer, wait a minute or so and then re-plug it in. I responds to no button pushing and will not turn off at all. Is there a simple fix for this problem or is it a throw-away?

Thanks for using FixYa. As theprinter is not responding to the print command, you need to follow thestep-by-step procedure to download a utility to resolve the issueautomatically, resolve the issue manually or uninstall and reinstall the HPsoftware from the following link---

it sounds like the printer is malufunctioning...it might be a problem with the printer head..see where the printer opens for the ink.. look at the yellow space for the ink.. remove the ink and take a cotton swab full of alcohol and clean it then let it dry and place the new ink cartridge there and restart the machine..see if it gives the same eror..if it does consider replacing the device

IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. SolutionPress the On button to turn the printer off. Unplug the power cord from the back of the printer.Remove all the ink cartridges.Wait two minutes.Plug the power cord into the back of the printer.Press the On button to turn the printer on. Install the ink cartridges when prompted.If the error code does not display, the issue is resolved.If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

You need to have the full photosmart software loaded on the computer and to use this to scan to computer rather than using the buttons on the printer. This is a workaround rather than a fix but it should work
Fred