“ Your brand statement tells who you want to be. Your customer service says who you really are. ”

Who is Heraklea?

OUR MISSION – We measure and improve the quality of service

OUR VISION – We are among the best at what we do and in doing so we enable mystery shoppers to live for free.

OUR STRATEGIC GOAL – HERAKLEA is the SYNONIM FOR MYSTERY SHOPPING

We are looking forward to new challenges, new projects, something that is not commodity, something not everyone can manage….

When we want to solve any problem, first step is to realize our current position. When we do that we will find a chain of solutions and improve our efficiency in short time. The same thing is with customer service and mystery shopping.