Author
Topic: CANON 5D MK II problem (Read 7002 times)

bassam

I bought my 5d mark ii 6 months ago, since last month i get blank fotos/white with horizontal lines like the attached one. any idea what might be the problem? sometimes it just keeps recording these images and after a while it's gone as if nothing happen, but mostly when i really need it. please help

However... you might want to remove both batteries, let the camera sit for a bit, then reinstall and power up. Could be some sort of memory corruption in the camera. My old 400D did "all black" a few times, I was lucky and both batteries out then back in fixed it! Never did it again either.

Ifd the images are ok on the LCD, a card reader or usb cable would be another suspect. If they look that way on the LCD, try a total camera reset, remove battery for 5 minutes, etc. Then, since its 6 months old and still under warranty, send it to Canon for repair.

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bassam

both images appear on LCD and when i download them. these images from today. after the failure yesterday i shot around 900 images and all good. but while shooting today same happened. but only for about 5 or 6 images. goodness, can't afford this to happen now… but it's still on the warranty.. guess i have to send it back.

Thanks guys for the help. I'm just hesitant to send it for repair, because it will take a month or so to be back..

Wit your 5DII and 10 lenses or so you may be eligible to sign up for one of the CPS levels. Even the free Silver level may get you faster processing. And for the Gold level (about a hundred bucks) you get two free cleanings and a bunch of stuff like the CPS strap that you can always sell on ebay to folks who want that.