I've been unable to cancel my recurring payment for premium membership. i think this is due to an unpaid monthly renewal plan which was caused by my card having no credits. however i have credits on my card now and you can charge me with the $6.95 membership fee. please help

I've been unable to cancel my recurring payment for premium membership. i think this is due to an unpaid monthly renewal plan which was caused by my card having no credits. however i have credits on my card now and you can charge me with the $6.95 membership fee. please help

This can happen if you try to cancel while there's a payment pending. While support staff does sometimes notice issues like this in the forums and can provide assistance, your best bet is to contact customer support directly, using the Contact Us form.