Your Challenge

Casino Management Systems (CMS) have become more than just slot management, but the market remains dominated by a handful of vendors.

While many smaller, independent vendors have developed scaled-down CMS products, established vendors have maintained a stranglehold in North American casinos with full-function solutions.

Our Advice

Critical Insight

The CMS should be your single version of the truth for all customer data, whether customers are playing in your brick-and-mortar, booking a room in the hotel from a mobile app, or playing online from their home. Integrate these systems now so you don’t have to reconcile data later.

Online gaming regulations are fast approaching (or have already arrived in some states). Now is the time to decide if your existing CMS partner can accommodate this new wave – if it cannot, find someone who can and start building the necessary integrations before it’s too late.

Impact and Result

Shortlist top CMS vendors and their products based on requirements for trends such as mobile, bonusing, and server-based gaming.

Save time and money by using Info-Tech’s Vendor Landscape to compare and contrast the major CMS vendors, and then create a shortlist of the most appropriate vendors.

Review CMS solutions

Talk to an Analyst

Our analyst calls are focused on helping our members use the research we produce, and our experts will guide you to successful project completion.

Book an Analyst Call on this topic.You can start as early as tomorrow morning. Our analysts will explain the process in your first call.

Get advice from a subject matter expert.Each call will focus on explaining the material and helping you to plan your project, interpret and analyze the results of each project step, and setting the direction for your next project step.