Privacy Policy

Date published: 9 May 2018

Gleeds understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, gleeds.com and approved sub-domains (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

Account

means an account required to access and/or use certain areas and features of Our Site;

Cookie

means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Section 13, below;

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

Supervisory authority

means the governmental organisation in each member state that will is responsible for enforcement or the GDPR. In the UK, for instance, the supervisory authority is the Information Commissioner’s Office (ICO), while in France it is the Commission nationale de l'informatique et des libertés (CNIL). For a full list of EU/EEA national supervisory authorities click here.

We/Us/Our

means Gleeds (Head Office), a Private Partnership, the ultimate entity of the Gleeds Group of companies, whose principal address is 95 New Cavendish Road, London W1W 6XF. Click here to view Gleeds Group of companies.

2. Information About Us

2.1 Our Site is owned by Gleeds Corporate Services Ltd., a limited company registered in England under company number 03547158, whose registered address is 95 New Cavendish Road, London W1W 6XF, and whose main trading address is the same.

2.4 Our Data Protection Officer is David Benge, and can be contacted by email at data.protection@gleeds.co.uk , by telephone on 01892 501 300, or by post at Gleeds, Trinity House, Church Road, Tunbridge Wells, Kent TN1 1AG.

2.5 We are regulated by the Royal Institution of Chartered Surveyors (RICS).

2.6 We are a member of Association for Project Management.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

4.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

The right to be informed about Our collection and use of personal data;

The right of access to the personal data We hold about you (see Section 12);

The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in Section 15);

The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in Section 6 but if you would like Us to delete it sooner, please contact Us using the details in Section 15);

The right to restrict (i.e. prevent) the processing of your personal data;

The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

The right to object to Us using your personal data for particular purposes; and

Rights with respect to automated decision making and profiling.

4.2 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in Section 15 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the supervisory authority.

5. What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data (please also see Section 13 on Our use of Cookies and similar technologies):

First name;

Surname;

Email address;

IP address;

Web browser type and version; and

Operating system.

6. How Do We Use Your Data?

6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see Section 7, below.

6.2 Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests.

Specifically, We may use your data for the following purposes:

Providing and managing your Account;

Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by using the ‘Unsubscribe’ feature provided in Our emails, or by contacting Us through Our Data Protection Officer (DPO) (see Section 15: Contacting Us); and

Analysing your use of Our Site to enable Us to continually improve Our Site and your user experience.

6.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and/or telephone and/or text message and/or post with information, news on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

6.4 Third parties whose content appears on Our Site may use third party Cookies, as detailed below in Section 13. Please refer to Section 13 for more information on controlling Cookies. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

6.5 You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

6.6 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for as long as your Account is considered to be active. In addition, see “Your Rights” (Section 4) for a description of your right to erasure.

7. How and Where Do We Store Your Data?

7.1 We only keep your personal data for as long as We need to in order to use it as described above in Section 6, and/or for as long as We have your permission to keep it.

7.2 Your data will only be stored in the UK.

7.3 Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site. We have strict security measures to protect your personal information. We check your identity when you get in touch with us, and we follow our security procedures and apply suitable technical measures, such as encryption, to protect your information.

8. Do We Share Your Data?

8.1 Subject to Section 8.2, We will not share any of your data with any third parties for any purposes.

8.2 In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

8.3 We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you.

9. What Happens If Our Business Changes Hands?

9.1 We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

9.2 In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

10. How Can You Control Your Data?

When you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).

11. Your Right to Withhold Information

11.1 You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

11.2 You may restrict Our use of Cookies. For more information, see Section 13.

12. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details via Our Data Protection Office at data-protection@gleeds.co.uk, or using the contact details below in Section 15. Alternatively, please refer to Our Data Protection Policy.

13. Our Use of Cookies

13.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

13.2 By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for storing preferences and other unspecified purposes. For more details, please refer to Section 6, above, and to Section 13.6 below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.

13.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law.

13.4 Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.

13.5 Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in Section 13.6. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in Section 13.10, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

13.6 The following first party Cookies may be placed on your computer or device:

Used By

Name of Cookie

Expiry Date

Category

Purpose

EU Cookie Compliance

cookieacceptance

1 day

Category 1: Strictly necessary

This cookie is used to record the types of cookies a user is willing to accept on this web site.

User Preferences

UserContentRegion

1 year

Category 1: Strictly necessary

This cookie is used to record a user's region preference.

System

ASP.NET_SessionId

When you close the browser

Category 1: Strictly necessary

This cookie is used to system to uniquely identify a user without storing any personal information.

System

__GLEEDS_AUTH__

When you close the browser

Category 1: Strictly necessary

This cookie is used when a user logs into the recruitment section of the website.

System

__GLEEDS_ROLE__

When you close the browser

Category 1: Strictly necessary

This cookie is used when a user logs into the recruitment section of the website.

and the following third party Cookies may be placed on your computer or device:

Used By

Name of Cookie

Expiry Date

Category

Purpose

EU Cookie Compliance

cookieacceptance

1 day

Category 1: Strictly necessary

This cookie is used to record the types of cookies a user is willing to accept on this web site.

User Preferences

UserContentRegion

1 year

Category 1: Strictly necessary

This cookie is used to record a user's region preference.

System

ASP.NET_SessionId

When you close the browser

Category 1: Strictly necessary

This cookie is used to system to uniquely identify a user without storing any personal information.

System

__GLEEDS_AUTH__

When you close the browser

Category 1: Strictly necessary

This cookie is used when a user logs into the recruitment section of the website.

System

__GLEEDS_ROLE__

When you close the browser

Category 1: Strictly necessary

This cookie is used when a user logs into the recruitment section of the website.

and the following third party Cookies may be placed on your computer or device:

Used By

Name of Cookie

Expiry Date

Category

Purpose

You Tube

PREF

1 year

Category 2: Performance

Used by YouTube (Google) for storing user preferences and other unspecified purposes.

13.7 Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

13.8 The analytics service(s) used by Our Site use(s) Cookies to gather the required information.

13.9 The analytics service(s) used by Our Site use(s) the following Cookies:

Used By

Name of Cookie

Expiry Date

Category

Purpose

Google Analytics

_ga

2 years

Category 2: Performance

These cookies are used to collect information about how people use the website. This allows us to make sure the website is meeting your needs, and help us understand what we could improve. See the Google Analytics Privacy Policy for more details.

Google Analytics

_gat

1 year

Category 2: Performance

These cookies are used to collect information about how people use the website. This allows us to make sure the website is meeting your needs, and help us understand what we could improve. See the Google Analytics Privacy Policy for more details.

Google Analytics

_gid

1 day

Category 2: Performance

These cookies are used to collect information about how people use the website. This allows us to make sure the website is meeting your needs, and help us understand what we could improve. See the Google Analytics Privacy Policy for more details.

13.7 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

13.8 You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

13.9 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

14. Children

We request individuals under 16 not to provide personal data to Gleeds. If we learn that we have collected the personal data from a child under 16, we will take steps to erase the data as soon as possible.

15. Contacting Us

15.1 If you have any questions about this Privacy Policy, please contact Us through Our Data Protection Officer (DPO) by email at data-protection@gleeds.co.uk or by post at Gleeds, Trinity House, Church Road, Tunbridge Wells, Tent TN1 1AG. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you (as under Section 12, above).

15.2 If you have any questions about Our Site, please contact Us through Corporate Services by email at corporate.comms@gleeds.co.uk or by post at Gleeds, 95 New Cavendish Street, London W1W 6XF.

16. Changes to Our Privacy Policy

16.1 We may change this Privacy Policy from time to time as we offer new services and apps, as we improve our current offerings and as technologies and data protection laws change).

16.2 Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.