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Just bought an IPhone 8 Plus, Backed up and have it working but my gmail account saya I need to verify I have entered the correct account info in mail settings and when I go into settings and mail not sure how to do that … read more

I purchased a new iPhone 8plus on November 8th at an Apple Store. Everything transferred from my iPhone 6s except my email account. Had Apple tech try, no luck. Then to AT&T store, 2 techs there could… read more

I have a MAC Book Pro and my emails come through on a gmail account. They are not backed op on the clod. On 9/2/16 while using my iPhone 5s I accidentally hit delete all mail and guess what, IT DID!! … read more

iweb uploads audio to server, but the controls to control the audio are not visible, online i have clicked the show movie controls many times no results ipad, iphone, will play the audio but cannot ge… read more

Hi Michelle - thanks for hanging in there with me for 2 days and multiple email messages. Everything is great except one little thing that I hope you can take care of quickly. I have 8 unsent messages… read more

I have a new iPad air. I synch with my Mac air and got all 3 of my emails working well. Yesterday my gmail would not download. "Cannot get mail ... the mail server "imap.gmail.com" is not responding. … read more

I have just changed email accounts and cannot get my iphone and MAC pro to behave thw same as before! I had the settings working for the MB, but when I added the new mail account and P/W to the iphone… read more

MY APPLE MAC BOOK PRO AND MY IPHONE ARE NOT SENDING MESSAGES - THEY GO TO THE OUTBOX . I HAVE TRIED EVERYTHING - I CANNOT SIGN IN TO ME.COM - I HAVE 2 EMAILS THE CORRECT ONE ON MY IPHONE IS***@******.… read more

Hi I have a new Mac book pro and have put my orange email settings in just the same as my four year old Mac Pro and whilst I can recieve email I cannot send it. I have called orange several times and … read more

I have a MacBook Pro and use Thunderbird as my email application. I have the latest updates installed for both Mac OS X and Thunderbird. I use "1and1.com" as my email server. I have set up an email ac… read more

FOR MAC SPECIALIST: I have a big with imac with AOL email and Me.com email. I have carefully reset passwords on thes eaccounts (same one), on my mac book pro, on my ipad, and my iphone. I constantly g… read more

I Took a back up from my old mac book pro on time machine, now I want to migrate my data to the new mac book pro, but I want to only migrate some particular files not all, lets say I had 270 emails in… read more

good after noon i have mac and also mac book pro laptop. at home i am receiving mail but when i sent mai this box comes up with the following. verify that you have addressed this message correctly. sm… read more

Dear All, i am having an iMac since 2 years and syncronize my iPod and iPhone with the iMac. Now i bought a Mac Book Pro and would like to syncronice the iPhone and ipod with my new Mac Book Pro. Sinc… read more

I have a question about synchronizing my MacBook Pro and my Iphone, especially the contacts. I have a "Contacts" icon on my phone, and an "Address Book" application on the Mac. I also have contacts wi… read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

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AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

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I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.