You will need:

About Responding Online

The online system asks for the same information as the notice TWC mailed you.

When you submit the response, the system displays a confirmation. Print or save the confirmation page for your records, or record the confirmation number on your notice, so you will have it if needed in an appeal.

If your TWC Account Number is different than the number on the Notice of Application for Unemployment Benefits we mailed to you, enter the correct account number in the Comments, Additional Information or Explanation field. A TWC representative will update the information on your account.

If we need additional information about your response, a TWC representative will contact you.

You may not change your response online once you receive a confirmation number. If you need to speak to us about the response, call the phone number shown on the Notice of Application for Unemployment Benefits.

If you experience difficulties using the system, mail or fax your response using the information provided on the Notice of Application for Unemployment Benefits, or call the number provided on the response.

Technology Requirements & Privacy

Technology Requirements

In Internet Explorer version 8 or higher, the Content Advisor must be disabled to access TWC's Internet systems. If you try to logon but receive the message, "The system has logged you off. Please logon again to access the requested page.", then ensure that your browser’s Content Advisor is disabled. You can check the Content Advisor setting or change it by following these steps: On the browser, select Tools. Select Internet Options. Select Content. When the Content Advisor is disabled, the Enable button displays. When the Content Advisor is enabled, the Disable button displays. To change the setting, select the button that displays (Enable or Disable). If prompted, enter the password. Select OK to close the Internet Options window. Close the browser, reopen it and try to logon again.

Frequently Asked Questions

Servicio en Español

Equal Opportunity Employer/Program
Auxiliary aids and services are available upon request to individuals with disabilities.
Deaf, hard-of-hearing or speech-impaired customers may contact Relay Texas: 800-735-2989 (TTY) and 711 (Voice). Equal opportunity is the law.