Many HSBC customers are currently struggling to access the company's online banking system.
In the past few hours a number of Register readers have complained that they were unable to log on to the service.
Some were greeted with the bog standard web error message "We are unable to deal with your request. Please try again later …

running like a dog

Not the first time

This has been happening to me for weeks; sometimes I can get in through an alternate HSBC webpage, but not always.

As above I was using the site and got punted off mid-session.

Unlike above I was still unable to log back in during several attempts during my lunch break.

Of course, being unable to log in and carry out transfers on-line will hold no water with them if the failure means an account goes over-drawn and you incur bank charges ( had this happen SEVERAL times in the last 2 years).

PS There are STILL not enough icons; where is the "Bankers are W@nkers!!" icon??

First Direct...

@Jon 83

That's a little harsh really. There was a guy in our office trying log on for far longer than 10 minutes. Just because you found that you had 10 minutes of no service, it doesn't mean that everyone else had the same. It's quite possible that you caught the tail end of outage.

For some, it's a business banking service, which you pay for, so I really don't see the issue with complaining when the service that keeps hold of your money can't be accessed. Especially when you're working on something that is on a time constrained basis, and need to verify whether funds have indeed been transferred,

Yes, the service is normally rock solid. So is our BT connection, but when it does go down for 15+ minutes, you can be sure that I will call up to ask what's going on.

Borked now

Working partially yesterday, very erratic. Worked fine before 9am this morning, now seems completely broken. You get as far as the password screen then get either booted back to name input or a server unavailable error.