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More then likely you have a broken wires on the tailgate where it goes from inside the body to the tailgate since they have to flex there a lot it's common for them to fray and break at times . I hope this helps please don't forget to provide feedback / rating for the help provided thank you

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Customer reply replied 8 months ago

is that something I can fix or something that needs to be taken to a dealership or mechanic shop?

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

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Meet the Experts:

AudiDoc

Independent Audi Shop Owner

1,695 satisfied customers

I've been working on Audis since I was 18 and own an independent Audi repair and performance shop

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.