Windows

If you can't sign in to Google Earth, delete dbCache.dat and dbCache.dat.index files from your directory folder:

Show hidden files and folders.

Open the C:\Users\%username%\AppData\%Local or LocalLow%\Google\GoogleEarth directory and look for the .dat files.

Right-click both the dbCache.dat and dbCache.dat.index files, choose Delete, and select Yes to move the files to the recycle bin. These files will be recreated the next time you log in to Google Earth.

Look for the unified_cache_leveldb_leveldb2 folder.

Right-click it, choose Delete, and select Yes to move the folder to the recycle bin.

Step 2: Turn off atmosphere

Open Google Earth.

Click View.

Deselect Atmosphere.

Step 3: Remove myplaces.kml file (Earth Pro only)

If Google Earth Pro is still crashing at startup, you may need to remove a myplaces.kml file: