Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

Hello carvalho Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. For more details: http://chinatopgoods.net/about/faq.html

Hello Dave，We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:A. Expedited Shipping: Around 3-7 business days to arrive.B. Standard Shipping: Between 7-10 business days to be delivered. C. Flat Rate Shipping: Between 10-25 business days to be received.For more shipping details http://chinatopgoods.net/about/shipping-methods.html

Q

When I choose shipping from EU from where will it be send ?
When it is schipped from a EU country I dont have to taxes.
Greetings
Marten

By Marten Dec-21/2016 12:12:27

A

Hello Marten,

Thank you for your inquiry.

Tax totally depends on the local customs policy. The customer is solely responsible for customs tax and any other customs-related charges if exists. Please consult your local customs office for more details before placing the order.

Generally, the average processing time is 1-3 business days. However, this depends on the item's stock availability. For small quantity orders, the processing time is 3-5 business days. The total delivery time is the processing time plus the shipping time.

Thank you, Let me know if you need any help.

Have a nice day!

Q

I do not understand, in your ad it says that an expedition leaves only in January, to make the Delivery in my country, could you explain me?

By Robson Dec-11/2016 11:12:15

A

Hello Robson,Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:1) Expedited Shipping: 7-15 working days 2) Registered Air Mail:10-25 working days3) Unregistered Air Mail:13-30 working days

Hello!
Can you tell me what is the difference between shipping from China or HK-2. I am interested because if you are shipping from Europa so i don t have additional cost?
thanks
by

By Igor Oct-05/2016 07:10:39

A

Hello Igor, Please rest assured that the phones from China or HK-2 warehouse are same, the main difference is that they are in two difference places in China. Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.For more details: http://chinatopgoods.net/about/faq.html

Q

Hello can i order it to Bosnia and Herzegovina and is it free shipment to my country

By Osman Oct-05/2016 12:10:31

A

Hello Osman,

We can ship to Bosnia and Herzegovina, usually, we can ship to most countries in the world. Meanwhile, you can check the shipping method and fee when checking out.

Thanks for your attention.

Q

f payment this product today how long it would process and would send me?

By Ivan Villegas Oct-04/2016 02:10:00

A

Hello Ivan,We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:A. Expedited Shipping: Around 3-7 business days to arrive.B. Standard Shipping: Between 7-10 business days to be delivered. C. Flat Rate Shipping: Between 10-25 business days to be received.For more shipping details http://chinatopgoods.net/about/shipping-methods.html

Q

Hello, does the product ship with a warranty?
If so for how long is the warranty valid and if the device is to break down who pays the costs of shipping and so on?

Is there a driver for this phone? And what software do we need if need to flash it?
I found on the internet that the driver is not available yet? Which can be a big problem if the phone gets corrupted.

By Frank Dec-22/2016 12:12:57

A

Hello FrankThe item is presale item, we have not been informed this kind information.

Sorry for this inconvenience caused.

Q

Good price, good hardware, I think this may be a popular product in this price range

By Szalai Zsolt Zoltán Oct-17/2016 12:10:29

A

Hello Szalai, Yes it's very popular. We always negotiate the best quality at the lowest price.Our products are made in China.

Shipping & Payment

Shipping

There are two key factors which will affect the time you receive your items.

1

Item processing time

After confirming your payment, we usually ship products out within 24 business hours. However, sometimes due to large transaction volumes or other order issues, we may require up to 3 working days to process orders. You will receive a notification email as soon as your product(s) have been dispatched.

2

Shipping methods

China Warehouse:

Shipping Type

Country or Region

Arrive within 1-7 Days

Arrive within 8-15 Days

Arrive within 16-30 Days

Arrive within 31-45 Days

Average Time (Days)

Unregistered Air Mail or Registered Air Mail

United States

0.52%

23.78%

69.62%

5.87%

25.63

Spain, United Kingdom, Italy, Germany, France & Portugal

1.58%

35.8%

56.84%

5.57%

26.39

Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic

5.59%

24.44%

55.84%

13.00%

27

Russia

0%

0.04%

64.94%

30.02%

39.53

Japan, Korea

0%

21.30%

68.80%

9.66%

23

Brazil

0%

0%

23.91%

72.09%

38.6

Turkey

0.06%

61.80%

37.68%

0.45%

23.52

Thailand, Singapore & Malaysia

0%

18.38%

54.27%

25.34%

19.03

Other countries

0.7%

38.79%

47.94%

8.56%

23.57

Priority Line

United States

0.43%

33.18%

65.07%

0.5%

16.43

Spain, United Kingdom, Italy, Germany, France & Portugal

2.55%

18.21%

35.65%

34.27%

26.31

Russia

0%

0%

32.6%

65.4%

36.07

Brazil

0%

0.26%

41.22%

58.17%

36.67

Turkey

0.1%

51.37%

47%

0.47%

14.47

Australia

7.67%

86.60%

5.68%

0%

11

Korea

35.54%

44.45%

19.32%

0%

11.65

Japan

95.80%

2.09%

0%

0%

6.84

Thailand, Singapore & Malaysia

58.96%

41.04%

0%

0%

8.45

Other countries

22.33%

30.8%

27.62%

17.64%

18.65

Expedited Shipping

ALL countries(EMS)

3.8%

46.8%

26%

15%

14.8

ALL countries(DHL)

65.8%

25.75%

3.86%

0.37%

6.72

GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.

USA Warehouse:Generally, 3-7 days to a USA address.

ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.

Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.

Note:The above shipping time are calculated by using calendar days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Paypal

The most convenient payment method in the world.

2

Wire transfer

For orders which exceed $1,500,please contact us at support@chinatopgoods.net.Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3

Western Union

Please contact us at support@chinatopgoods.net for details.Note: please email us the following information after you have paid via Westem Union: · Control Number(10 digits)· The exact amount sent along with the currency· Name of sender.· Address of sender

Your Target Price:

Order Quantity:

Country:

Your Name:

Your Tel:

(please include country code)

E-Mail:

Company Name:

Detailed Inquiry Information:

*Please let us know as much as possible about your inquiry so that we can assist you with your specific needs. We are always happy to help wherever possible.