CADIC clusters differ in many ways: they involve different countries, industries and firm realities. They also differ in their size, purposes, absorptive and management capacity, and level of engagement. A priori, this may create the idea that to deal with such diversity and support CADIC clusters successfully towards growth and renewal a wide range of tools will be necessary. Contrarily though, this apparent complexity has led us to the opposite strand so to favour the building of a limited but rich-content set of tools; i.e. a few tools whose effectiveness and suitability is given by broad scope of applicability (multiplicity of uses, meaning adequacy to different problems and contexts, at different development stages), strong synergies and symbiosis (high leverage potential), easiness of use and cost-efficiency drive. At the core of the development logic for cCADIC's offline services are thee key concepts:

Bottom-up built,

Cooperation enabling,

IC flows driven.

these concepts All three have strong implications for the choices the Cluster Facilitation Team makes about which methodologies/tools to employ and the best way to use them, depending on how the CFT perceives and understands the interplay between the participants in the cluster and the social exchanges occurring within and between the cluster and other stakeholders. in general,the offline services that support CADIC SME clusters focus on building in the conditions and capabilities conducive to purposeful and IC-driven collaboration.Hence, the methodologies and tools incorporated in these services share the following principles:

Harnessing simultaneously the network management capabilities of the cluster and the partner firms;

Promoting trust and instilling a cultural shift (collaboration oriented) in each of the partner members;

Making of change and ambiguity the common groundwork of networks management, and trust building, win-win relationships and continuous learning the catalysts of that change.

Offline tools and services interact and co-evolve with the cluster actors and processes for the enhancement and sustainability of the cluster. Tools that are currently included in the CADIC toolbox, and are described in the CADIC Guideline include: