FAQ

Our network is our strongest asset. Whether you trust us with your air, sea or logistics needs we have the staff and partnerships to manage and implement your supply chain needs. We take control of the entire process from booking the freight space to cutting airwaybills and handling freight. Visibility is key to well managed freight movements and the benefits of such are always passed onto our customers.

ETA complies to the highest standards set by regulatory bodies in the regions we work in. Cooperation with the agencies we work with (such as IATA & BIFA) and the internal auditing we do ensure your products are in safe hands while we handle them whether by sea, air or on road.

We understand that whilst the safety and timeliness of your shipments is important- so is the cost. As well as cost savings our teams will try to make through consolidations, we also benefit from contracts with shipping lines and airlines meaning we keep our rates competitive so that your bottom line doesn't suffer. Please contact us so that our sales team can help you with a quote.

Tracking

Real time tracking, with customer log in access to ETrack as standard to enable milestone updates, document downloads and comprehensive visibility to extend beyond the delivery of your stock.

Our software also allows customers to place orders directly into our systems to allow more control and reduce email traffic when required.

Information

ETrack isn't just a tracking service - it allows you to use our platform as an audit trail for documentation and storage. As well as ETA generated documents such as airwaybills and delivery notes, you can access your purchase invoices and pick slips which we will upload onto our server.

Security in this day and age is key to all transportation modes and we understand that access to your current stock location is vital for your operations. With milestone updates you can break down movements into segments for tracking analysis and tighter control on the security of your products.

Delays with freight are unwanted but can be unavoidable is certain instances- how we overcome them is what makes us good at what we do. Relaying a delay or equally updating an accurate on-time delivery is important for your stock management and ETrack allows you to view updates or receive push notifications 24 hours a day, 365 days a year.