Retrium Status - Incident Historyhttp://status.retrium.com
StatuspageWed, 21 Feb 2018 03:05:57 -0500502 Bad Gateway
<p><small>Jul 5, 10:34 EDT</small><br><strong>Resolved</strong> - There was an error in our server configuration that prevented servers from restarting themselves. The configuration has been updated to prevent this issue in the future.</p><p><small>Jul 5, 10:01 EDT</small><br><strong>Identified</strong> - We've identified the issue and are working on implementing a fix.</p><p><small>Jul 5, 09:46 EDT</small><br><strong>Investigating</strong> - Currently our main app is reporting a 502 bad gateway error and is unreachable. We are investigating now and will report back as soon as we have more information.</p> Wed, 05 Jul 2017 10:34:32 -0400http://status.retrium.com/incidents/h8gg7rlxkymx
http://status.retrium.com/incidents/h8gg7rlxkymxFailed deployment -- site is temporarily unavailable
<p><small>Dec 28, 13:45 EST</small><br><strong>Resolved</strong> - And we're back up! There was an issue with disk space. Full debrief coming</p><p><small>Dec 28, 13:21 EST</small><br><strong>Update</strong> - The build failed on our production servers during a deployment this morning. We are working on identifying the reason so that we can redeploy.</p><p><small>Dec 28, 13:19 EST</small><br><strong>Investigating</strong> - A recent deployment failed and the site is currently unavailable. We are investigating.</p> Wed, 28 Dec 2016 13:45:47 -0500http://status.retrium.com/incidents/tkxmh4k5sp99
http://status.retrium.com/incidents/tkxmh4k5sp99Lean Coffee retros started before 9/10 are down
<p><small>Sep 12, 09:05 EDT</small><br><strong>Resolved</strong> - Fixed. Sorry for the downtime, folks.</p><p><small>Sep 12, 08:43 EDT</small><br><strong>Identified</strong> - We've identified the problem and will be issuing a fix shortly. In the meantime, you can start a new Lean Coffee retro to fix the problem (or wait for the fix).</p><p><small>Sep 12, 08:42 EDT</small><br><strong>Investigating</strong> - Moving between phases is currently broken for Lean Coffee retros started before Sep 10. We are investigating.</p> Mon, 12 Sep 2016 09:05:13 -0400http://status.retrium.com/incidents/cdwmx7pmlw09
http://status.retrium.com/incidents/cdwmx7pmlw09Going to http://www.retrium.com redirects to an invalid URL
<p><small>Aug 30, 12:40 EDT</small><br><strong>Resolved</strong> - http://www.retrium.com now redirects appropriately. All URLs are working as expected.</p><p><small>Aug 30, 12:11 EDT</small><br><strong>Investigating</strong> - Please use https://www.retrium.com while we investigate. (Note the https prefix)</p> Tue, 30 Aug 2016 12:40:04 -0400http://status.retrium.com/incidents/w98ck5wzpjtz
http://status.retrium.com/incidents/w98ck5wzpjtzInternet Explorer doesn't load retrospectives
<p><small>Aug 29, 17:46 EDT</small><br><strong>Resolved</strong> - We've resolved the issue. You can now use Internet Explorer and Edge to run retrospectives. Sorry everyone for the issues today. We will be issuing a post-mortem soon.</p><p><small>Aug 29, 15:37 EDT</small><br><strong>Update</strong> - This seems to be the result of an issue on our load balancer. We are working on it and will continue to update you as we work to find a solution.</p><p><small>Aug 29, 14:36 EDT</small><br><strong>Update</strong> - We have isolated this issue to a server misconfiguration. We are working with our ops team to issue a fix.</p><p><small>Aug 29, 12:00 EDT</small><br><strong>Identified</strong> - We've identified the issue and will be issuing a fix soon.</p><p><small>Aug 29, 11:43 EDT</small><br><strong>Investigating</strong> - Currently, if you try to load a retrospective in IE or MS Edge, it will fail. We are investigating the cause.</p> Mon, 29 Aug 2016 17:46:02 -0400http://status.retrium.com/incidents/24fmzlkkwsy6
http://status.retrium.com/incidents/24fmzlkkwsy6Feature Deployment
<p><small>Jul 9, 16:22 EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul 9, 15:51 EDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jul 9, 14:31 EDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p> Sat, 09 Jul 2016 16:22:13 -0400http://status.retrium.com/incidents/0vgzdss1x9nx
http://status.retrium.com/incidents/0vgzdss1x9nxSSL certificate expired
<p><small>Jun 20, 11:14 EDT</small><br><strong>Resolved</strong> - Our site is back up with a new certificate.</p><p><small>Jun 20, 10:59 EDT</small><br><strong>Update</strong> - While we are investigating, please use retrium.com instead of www.retrium.com. the former works fine.</p><p><small>Jun 20, 10:54 EDT</small><br><strong>Identified</strong> - Our SSL certificate expired and it's giving a warning in most modern browsers. It is safe to ignore the warning.</p> Mon, 20 Jun 2016 11:14:40 -0400http://status.retrium.com/incidents/dw6p0l0dj33s
http://status.retrium.com/incidents/dw6p0l0dj33sWebsite is down
<p><small>Jun 13, 07:11 EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun 13, 06:53 EDT</small><br><strong>Investigating</strong> - Our website is down. We are investigating now.</p> Mon, 13 Jun 2016 07:11:23 -0400http://status.retrium.com/incidents/yfjg76hdc5wp
http://status.retrium.com/incidents/yfjg76hdc5wpScheduled maintenance
<p><small>May 16, 16:08 EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May 16, 16:00 EDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>May 16, 14:30 EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May 16, 13:56 EDT</small><br><strong>Scheduled</strong> - Starting today at 2:30pm ET, we will be performing scheduled maintenance on the Retrium platform. During this time, you will not be able to run retrospectives or access our website. The downtime should be under 1 hour. When we are back up, you will have access to some great new features. More coming in an email later today!</p> Mon, 16 May 2016 16:08:18 -0400http://status.retrium.com/incidents/k35462x67t00
http://status.retrium.com/incidents/k35462x67t00Free trial accounts showing as expired
<p><small>Mar 14, 10:56 EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar 14, 10:21 EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar 14, 10:12 EDT</small><br><strong>Investigating</strong> - Any account on a free trial that has run at least one retrospective is showing as if their free trial has expired. This is preventing free trial accounts from running retrospectives. We are investigating now.</p> Mon, 14 Mar 2016 10:56:07 -0400http://status.retrium.com/incidents/2bd69f0gf0gy
http://status.retrium.com/incidents/2bd69f0gf0gySignup process is down
<p><small>Feb 23, 14:40 EST</small><br><strong>Resolved</strong> - Signups works again now that we've fixed the list ID issue.</p><p><small>Feb 23, 14:17 EST</small><br><strong>Identified</strong> - We've identified the issue. Has to do with an incorrect list ID token internally.</p><p><small>Feb 23, 14:15 EST</small><br><strong>Investigating</strong> - Our signup page is currently broken and you are not able to currently sign up.</p> Tue, 23 Feb 2016 14:40:16 -0500http://status.retrium.com/incidents/lwd8qrd60kws
http://status.retrium.com/incidents/lwd8qrd60kwsWeb app is down
<p><small>Feb 4, 12:04 EST</small><br><strong>Resolved</strong> - We've got the all clear! Everything is back to normal. We will follow-up with a postmortem shortly.</p><p><small>Feb 4, 12:02 EST</small><br><strong>Identified</strong> - We've identified the issue (has to do with a broken build) and are issuing an immediate fix.</p><p><small>Feb 4, 12:01 EST</small><br><strong>Investigating</strong> - Our website is down. We're looking into the cuase</p> Thu, 04 Feb 2016 12:04:29 -0500http://status.retrium.com/incidents/nbbgnjlclgmf
http://status.retrium.com/incidents/nbbgnjlclgmf