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Disable Following Emails

How do I selectively disable email updates related to a task discussion?

I have a process that is adding a comment to a Task with and then assigning followers to the task. That way the initial comments are recorded and future replies will trigger notification if necessary

The issue is that the new followers are receiving an email for every discussion post even though the post was sent before the follower was added. This can result in hundreds of unnecessary emails coming from clarizen.

Can I mark a discussion post for not sending emails? Or do I have to turn off the users emails, add the discussion and follower and then restart the user emails?

3 comments

I do not believe that you can selectively turn off email updates without turning it all off. However, based on what you are saying, this might be a bigger issue. Regarding the followers, are they already resources on the task?

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