Webroot's SecureAnywhere line of antivirus, firewall and security software protects your business from online threats and data theft. If you have a technical problem with Webroot SecureAnywhere, or if you want to upgrade or try a different protection program, you can uninstall the software through the Windows Control Panel. In some cases, this does not completely remove Webroot from your computer. Webroot offers two cleanup tools that will remove all traces of the software from your system.

3. Click "Start," then right-click "Computer." Click "Properties," "System Protection" and "Create" to set a system restore point.

4. Open your Web browser and download the CleanWDF tool from the Webroot website (link in Resources). Save the tool to your desktop.

5. Double-click the "CleanWDF.exe" file on your desktop. Click "Clean" to remove all Webroot drivers. When cleaning completes, click "Yes" to restart your computer at the prompt. If you don't receive a prompt to restart, click "OK."

6. Download the "WRUpgradeTool" file from the Webroot website (link in Resources). Save the tool to your desktop.

8. Click "OK" to restart the computer when the tool finishes the cleanup process.

Tip

If you have problems running the WRUpgradeTool, start your computer in Windows Safe Mode. To do this, restart the computer and press the "F8" key before the Windows logo appears. Use the arrow keys to select "Windows Safe Mode with Networking" and then press "Enter."

About the Author

Melissa King began writing in 2001. She spent three years writing for her local newspaper, "The Colt," writing editorials, news stories, product reviews and entertainment pieces. She is also the owner and operator of Howbert Freelance Writing. King holds an Associate of Arts in communications from Tarrant County College.