Software

Internet Connection

We recommend using a wired broadband connection—wireless, mobile, satellite, and dial-up connections are not always as fast or stable. On rare occasions, disruptions to your Internet connection can result in sessions freezing or closing abruptly. If this occurs, simply rejoin the session.

Technical Tips

Here are three tips to avoid common access issues:

If you only see the logo after accessing the site, disable any pop-up blockers.

When exiting the conference, use the "Logout" button in the lower left corner of the conference site. Do not use the red "X" or shut down your computer to leave the conference. Doing so may temporarily lock you out of the conference.

If you receive an error message that reads, "You are already logged in on another computer," wait for 5 minutes and try again. If, after 5 minutes, you still are unable to access the site, or if you are in the middle of a live chat, contact ASHA Professional Development by phone at 301-296-8593 (9:00 a.m.–5:00 p.m. Eastern Time, Monday–Friday) or e-mail at [email protected].

About Us

The American Speech-Language-Hearing Association (ASHA) is the national professional, scientific, and credentialing association for 186,000 members and affiliates who are audiologists; speech-language pathologists; speech, language, and hearing scientists; audiology and speech-language pathology support personnel; and students.