I had wanted to post this up earlier but my friend didn't let me. She said it's too heartbreaking.

This happened last year, at a store called Milky Lane in Pavilion KL shortly after its grand opening. This friend of mine and I were sitting in store having coffee when her bag was mysterious stolen from right under her nose. Inside her bag was all her personal belongings including her latest paycheck, new phone and some jewellery.

She placed her big bag on the floor next to her chair while we sat back facing the entrance. That's when a dodgy Chinaman entered and swiped her bag away without anyone of us noticing. Lucky for him. If he were caught red-handed, I bet ya he'd be walking out of Pavilion with his testicles hanging from his teeth.

We notified mall security immediately when we realised her bag was stolen. As expected, they were sympathetic but they couldn't do much. All they did was offering her a shoulder to cry on.

A quick check with the store's CCTV recordings revealed the modus operandi of the thief in action.

omg! why is she (your friend) so stupid one? put her handbag with everything inside under the chair? of cos lar, knowing the world we are living in now, where got safe place, cry also no good already. how to catch the thief?

hmm. i experienced this kind of thing before. my macbook pro was stolen when my back was facing my shop, i was distracted by a potential customer who was the 'distractor' while the 'executor' did the dirty job. a few mins later, i turned back, my notebook was gone!

While i dont condone the thiefs behaviour, i think your fren shud not hv been so careless in d first place. At least if you're gonna put your stuff somewhere not close to you, put it somewhere where u can actually SEE it?

And you went ahead n posted this against your friend's advise. In the end saying, buy insurance?

omg damn scary.. usually when i leave my bag on the opposite side of a friend i "assume" my friend will notice if anything is happening directly in front of him/her!!! omg u must have been totally caught up in the conversation to not notice what the guy was doing wei.. then again, not your fault also everyone has to be alert and careful.

well, i would have say she brought it to herself. serves her right. if your friend did not put the bag under the chair and away from her surveillance, her bag wouldn't be stolen. she opened the opportunity or i should rather say, she invited him to steal her bag!

ya shouldnt put her bag on the floor- i did that once at a bookstore cafe in melbourne,my sister was facing me and she didnt even see how it happened. It was too quick. Also dont wear a handbag thats like a back pack - My purse was also stolen from this during christmas time at myer in melbourne.

she is careless to put the bad on the floor. Haizzzzzzzzzzzzzzzzzzzzz, the man is chinaman? whats makes u so sure, please don accuse people simply. I WARN U, U DON ACCUSE PPL SIMPLY BECAUSE THAT IS NOT COOL, THAT IS RUDE, OKAY, HE CAN BE A MALAYSIAN CHINESE, OR A CHINESE FROM ELSEWHERE, NOT CHINAMAN OKAY, U SAW HIS PASSPORT IZIT? U KNOW HIM IZZIT? IS THAT WHY U SAY HE IS A CHINA MAN? BECAUSE U KNOW WHO HE IS? ARE U BOTH IN A PLOT OR SOMETHING THAT U DISTRACT THE GAL AND THE CHINAMAN WHOM U KNOW DO HIS JOB? THAT IS VERY PRESUMPTIOUS YOU KNOW FOR U SUGGESTING THAT HE IS A CHINAMAN. SORRY FOR SAYING IT, I AM JUST EXPRESSING MY VIEWS.

Lesson here is, everyone should take care of their personal belongings more closely. The idea for the incident not to happen is preventing it from happening in the first place! Don't give them the slightest opportunity to strike. Because these thieves are quick and sharp and will seize an open opportunity when it comes to their door step.

i'm sorry to hear about this incident, however as with other readers, i too feel that calling the thief a "chinaman" is rude. although i was born and raised in australia, i am originally from mainland china. to me, it felt like you were labeling people from mainland china as thieves, and reinforcing that negative stigma i know many malaysians/singaporeans have of people from mainland china.

She is not alert to this thievery in the first place. The thief even make a silly sound when taking the things. Well, moral for this lesson is: be more alert and try to secure your bag properly next time.

she is careless to put the bad on the floor. Haizzzzzzzzzzzzzzzzzzzzz, the man is chinaman? whats makes u so sure, please don accuse people simply. I WARN U, U DON ACCUSE PPL SIMPLY BECAUSE THAT IS NOT COOL, THAT IS RUDE, OKAY, HE CAN BE A MALAYSIAN CHINESE, OR A CHINESE FROM ELSEWHERE, NOT CHINAMAN OKAY, U SAW HIS PASSPORT IZIT? U KNOW HIM IZZIT? IS THAT WHY U SAY HE IS A CHINA MAN? BECAUSE U KNOW WHO HE IS? ARE U BOTH IN A PLOT OR SOMETHING THAT U DISTRACT THE GAL AND THE CHINAMAN WHOM U KNOW DO HIS JOB? THAT IS VERY PRESUMPTIOUS YOU KNOW FOR U SUGGESTING THAT HE IS A CHINAMAN. SORRY FOR SAYING IT, I AM JUST EXPRESSING MY VIEWS.

blardi...i carry a big bag,but i have my money and phones on me tight pants so that i can feel em all the time,but of course not evrything can put in pockets la,personally i feel the cctv is useless.unless ppl are actually manning them while they're on live-(like in the movies),i imagine here the tv monitors are just on or even broken-case in point-KLIA,altantuya case and etc.its disgusting and yes i agree its just rubbing salt into the wound.

priceless video. wads d use of cctv nowadays? such blurry images.. can see a pregnant old man only. n i cudnt believe u guys didnt turn around when he made those disturbing sounds when he dropped d bag. well at least it's not an lv/coach rite. :P

the moral of the story is NOT to buy insurance, but to be smart! how can she put her bag under the chair but not on her lap since she got so many valuable thingy inside? that's her lesson, to teach her to be smart la.

My laptop stolen in McD SS15 Subang last month. I put it on the chair beside. with my fren, we never left the place we sit. the guys just grab it & go with a motorbike waited outside. I only realize it when he is outside already,..

The guys was action was catch in CCTV as well. Middle age India Male, wear smart. He sit in front of me & make a phone call before he grab.

I have few laptop bag to help me, I going to catch those bugger & SCREW them hard. F***... I lost all my effort for the past 1 month.

not to mention the careless shop keepers...why didn't they get suspicious of a man who just walked in to the store, order nothing, chose seat near you guys though in fact there're still a lot of empty seats and walked out right away..they should hire a security..

and that man is obviously not a pro..he looks awkward...keep looking back and forward..

Aren't you guys were talking with someone in front of you? If I was the person sitting infornt of you I would have noticed whoever that came from the door and sat down behind my table. Not to mention me looking at what he's up to.

Wahlauweh... I'm amaze man. that fella really had his plan well made. from the moment he enter the premise (even when he pull his chair means something) until he get out of the place. Pergh, i bet this guy do this for living. anyway thanks kenny, this event remind me to be extra cautious everytime. "once lalai, harta babai"

I think most of the blame goes to the seating arrangements in these restaurants. They're so close, that you can't really notice much of what goes on under the chairs. Even if Kenny was sitting opposite his friend, they might've been so distracted with their conversation to notice what that fella was doing behind that girl.

i dun understand how buying insurance can protect you from thefts. Not as if the insurance companies will reimburse you for your loss, and even if they do, you think they will reimburse you for your handphone, paycheck etc meh?? they will say i wan proof la, this la that lah. mahai......

I'm sorry to hear about your friend who had her bag stolen. I suppose we always have to be super-vigilant of our possessions!

About the Prime Minister taking public transport - I think it's an excellent idea for him to do so. It's counter productive of you to criticise the article title, just so you can sound funny.

In Melbourne our trains are really crowded too, and often have delays, yet our politicians are so slow to do anything about it - they have drivers or take cabs to work, so they don't understand how difficult it is to take public transport, and they don't bother to change anything. Good on the Prime Minister for making an effort!

I think its good that you decided to post it. I guess its an eye opener for us Malaysians, who don't take measures to protect our stuff.. I've personally had my hand phone stolen at a pasar malam, where they are so damn smart, they cut your bag. So yeah, we should all learn to be careful.

Well, your dear friend is unfortunately, partly to blame. She created the opportunity. Shouldn't have left the bag on the floor in the first place especially that she had all her valuables in there. Careless or plain silly.

The moral of the story is: NEVER LEAVE ANY BAGS ON THE FLOOR.HANG IT TO YOUR NECK AT ALL TIMES,
EVEN WHEN YOU'RE EATING.
This happen to us while on holidays in Sabah.
We were having dinner in one of the big seafood restaurant. ( very famous and popular one and lots of tourist,{not to mention names} with CCTV but not working).
Our bag with money and all travelling documents and gone from under our table.
We are just stupid careless.
So be warned and be extra careful.

for all the stupid ppl who call other ppl stupid, i hope u will lose ur things soon after commenting like this.

first of all,the bag contained a lot of paperwork so it was very heavy. the first hour we(kenny and i and another girl in front of us) talked, i kept the bag on my lap until it was too much to bear and i put it in between my feet. with kenny's backpack and another shopping bag there too. in between my feet and the other girl's feet.

i NEVER put my things on the floor before this. i know it is a dangerous thing to do. but considering how heavy the bag was, and how tired i was (it was 9pm++ ald after a long day at work) and IN A SUPPOSEDLY 5STAR SHOPPING MALL, most of us wld do the same. some more, we werent not seated in a crowded area and very far into the shop.

if u watched the video properly, u wld see the thief tried to pull the bag a few times. bcoz it's too heavy anf far away from him.

dont worry. the pavilion management will hear from me again soon regarding this. im doing legal claims from them to get back my losses bcoz of their incompetent security guards within their premises.

a letter will be sent as soon as it's feasible for me to do the necessary.

and all the smart ppl who watched the video, see how long u can last without losing ur things. :)

Quoting "first of all,the bag contained a lot of paperwork so it was very heavy. the first hour we(kenny and i and another girl in front of us) talked, i kept the bag on my lap until it was too much to bear and i put it in between my feet. with kenny's backpack and another shopping bag there too. in between my feet and the other girl's feet.

i NEVER put my things on the floor before this. i know it is a dangerous thing to do. but considering how heavy the bag was, and how tired i was (it was 9pm++ ald after a long day at work) and IN A SUPPOSEDLY 5STAR SHOPPING MALL, most of us wld do the same. some more, we werent not seated in a crowded area and very far into the shop."

but i was too exhausted after a long day at work (awake since 6am, gone to 2 different events in different areas of pj and kl and gone to pick up some stuf for kenny b4 meeting kenny in pavilion for dinner and drinks with his friend etc)it makes it so damn much easier to be careless than usual. u tend to act without much afterthought.

furthermore, the other girl kenny was meeting that night i also met her for the very first time,i thought it wouldn't be nice of me to impose on her to put my 10kg bag next to her when all she wanted was to interview kenny for her master's thesis.

Hm..just want to comment a few things on what "the victim' put up. Ok... yes we are sympathy for you for loosing your belongings and bags,that aside, what makes you think that sueing the Pavillion Management will set everything straight? For crying out loud, we are living in Malaysia. Unless u have just returned from some other country and totally has no idea how our coutnry's security has gone down the drain in recent years, no place in safe. Since you are putting your things to the floor cant you at least get your purse or anything valuable out? Like Srsly said, why cant you put it on a chair opposite where u can see it. You can write as many letter as you want but I dont think you can get anything out of it. What do you expect, you want their security guard to follow you everywhere you go??

i was just glad it wasnt a snatch thief. i could have been physically hurt. it's only some possessions that could be replaced. but this doesn't mean there wasn't a lot of stress and grief involved in replacing them (like ic and so on)

and i don't think anyone who wasn't there or involved in this should comment further on this. (kenny, can u please disable comments on this please considering the collective IQ of your readers is pretty low)

justone> i didn't say i wanted to sue them. that would incur so much more costs than what i have lost. i'm not that naive.

what so much difference does it make if i put it on the floor and the chair opposite me? what if the thief was daring enough to take it from the chair and ran?

i put down the bag for at most 10mins and we were about to leave. at the time of discovering the lost, it was only 9.35pm (video showed that the thief left at 9,21pm)which means, the security people could have sealed off the exits or done something on their part if they acted efficiently instead of dilly dally around taking their time to go to the scene and ask questions.

getting any shopping mall to take responsibility for the lack of security within their own premises is not something we as individuals can not do.

if i can not get back what i lost, at least i can make the management think twice about being so lax at doing their job. this is not something we all should just say "it's over and there's nothing we can do."

why should it?

this is no longer a matter of losing a bag. but the security within the premises of a so-called 5star shopping mall and no in any open area.

Malaysia government, you have a good job compare to many other countries, but please make it better, there have been too much shit happening. Stop spending your people's money on stupid projects. Sometime just cut out a small portion (cost) of your giant building can help so much in our public safety/security, our job opportunities, education, culture.

Your people already work very hard days and nights to try to live a good life, but people are still quite suffering from low income.

i WOULD have noticed that dude taking away my stuff. but then again, i could have been way too focused in the conversation with kenny. but really leh, how to not notice?!?!?! the salesman serving you should at least suspect something. or the people around?!

'pat''pat'.... I had the same grief this year earlier in the Jan, 3 days after I touched down in KL from overseas. Had my bag behind my bag on a well-known restaurant, supposedly got some stars hotel. Bag lifted right out from my back within 10 mins, with the waitresses taking order around the desk, with people sitting next to me. What caused me grief is that some items are not replaceable, they carry fond memories....., gifts from people 10 years ago.

1. The camera was panning in that narrow angle and then zoom in on the scene. This shows the camera was being operated on manually. If not, then it has inbuilt intelligence to zoom in/out but it looks more to me like it's human-operated video recording.
2. If it was operated on manually, why was there no intervention from the security?

Kenny, spill the truth, were you asked to post this scripted scene, and why?

"1. The camera was panning in that narrow angle and then zoom in on the scene. This shows the camera was being operated on manually. If not, then it has inbuilt intelligence to zoom in/out but it looks more to me like it's human-operated video recording.
2. If it was operated on manually, why was there no intervention from the security?

Kenny, spill the truth, were you asked to post this scripted scene, and why?"

I checked the video. If you view closely, it's actually the video cam which is filming the TV which is zooming in. Not the security cam.

As for the rest of your question, it is pretty redundant.

So moral of the story for those nincompoops out there., open your eyes bigger before you start accusing and causing a huge rigamarole.

Theo... is this your 1st time watching youtube? or you are too young to give comments? oh.. Mom says.. it's always right to ask questions about something you don know... buy yourself a pair of spectacles (mean 'glasses' or 'lenses' if you don know what it means)and wear it... Perhaps you'll laugh at the questions you'd asked...

work in pav..so far the security there is better compare to other malls..instead of calling those uniformed securities, try to look for those black attired bouncers who are more efficient in locating thieves...

what i find even more amusing is the fact that as he was leaving with the "loot" I can't help but notice a guy sitting at a table near the door facing directly at him not even noticing what was going on :)

cool man. that guy didnt drop his stuff on purpose though, fyi. he did dat juz so if you guys noticed, he;d say he's juz reaching for his stuff u noe. still, you guys really should've turned around when he dropped his stuff dontcha think?

I NEVER put my bag anywhere other that my lap, with atleast one handle of the bag "loop" around my hand. unless i can squeeze it behind me when im sitting on the chair with a solid back. NEVER, put on the floor or to the chair next to me.

Hello, Malaysia leh, where can put expensive and important stuff unattended?? not even handphones or car keys on the table!

i realy dont understand why the stealer come in adi no one serve him or anything,just leave him alone and let him steal the bag and he just walked off like nobodys business.I mean why the hell the waiter dont serve him and dont give a damm when he walked off.