System Handles Mailed, Faxed Orders

Banyan Marketing Services LLC, Denver, and 5280 Solutions Inc., Aurora, CO, have announced a joint venture to introduce the Market Application Scan System, a solution for processing mail-in and faxed orders on behalf of catalogers and direct marketers.

They said that MASS can save catalogers 30 percent to 70 percent on time and expense compared with in-house mail-in and fax order processing and can handle any level of volume. The system debuts at the Annual Catalog Conference that begins today in Chicago.

MASS combines document-scanning technology with a specialized back-end software application developed to process mail-in or faxed order forms. The system can handle almost any type of order form that a customer mails in with a credit card or check payment.

MASS captures orders through a high-volume image scan and enhancement process at a rate several times faster than manual input orders. Once scanned, they are quickly reviewed and corrected, then sent to a digital file pre-formatted to match the client's order-entry system. The client then can download these files on a daily basis through a secure, password-protected Internet connection (or by encrypted e-mail) and import it into the existing order-entry system. Check deposits go through a central processing bank and are wire-transferred into the client's account within 48 hours. Scan images of all orders and checks are also securely available for clients to view whenever they wish.

This material may not be published, broadcast, rewritten or redistributed in any form without prior authorization.
Your use of this website constitutes acceptance of Haymarket Media's Privacy Policy and Terms & Conditions