MyTub service is second to none in the UK, no other company aims to fulfill
your requirements like MyTub does. We have fully trained and experienced
staff ready to take your order, find the nearest branch with the goods
ready on the shelf to deliver to your address and ensure you get your
order delivered to you as quick as humanly possible. We keep you informed
of the progress of your order, good or bad news. Our experienced team
offer pre sales service to answer any questions you have relating to the
products by liaising with the manufactures. All our myson radiator extension pieces
products are genuine branded goods. If the item is in existence and on
a UK shelf we will source it for you, in some cases when the part has
even been obsolete for quite some years.

Please take the time to read through our customer’s
feedback, we are a modern company on the internet, that believe in
old fashioned values.

Contract pricing and quantity discounts available on myson radiator extension pieces, our contracts department
can also aid in specification if needed.

MyTub are always here to help you, looking after your interests, our
aim is to provide service that far exceeds the expectations of our industry
which has been going since ancient Rome.

Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.......Bernard Adams

Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss.......chris meadows

Excellent service and delivered with no damage and on time - definitely use mytub again!......Joanne Hewitt

With my order you stated that some of the items were obsolete. You suggested an alternative form your vast stock. These items not only fitted but were also cheaper. I received them in your started time frame. Thank you. ......Ian Bramhall

The price of the tap was very competitive and delivery was quick.
A for Customer Service.......Stephen Wright

While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.......Conor Donnelly

Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ......Steve May

Fast delivery by DPD. Coals were as described and an exact replacement for the old ones.......David McCombe - Mr

I ordered a Honeywell 7 day unit online the item arrived the following day.The service and product flawless ,highly recommended.......Derek Hoyle