President's Blog

August 27, 2018

Patrick R. Gideon

After rain-scarce summer months, fall is finally on its way. Learning that July was Topeka’s driest since 1940 made me reflect on how we share so many experiences living in the same community, both good and bad. As a community bank, we partner with you in the economic growth, health and vitality of our communities and only succeed when the areas we serve also grow and thrive. And communities only thrive when families and individuals thrive. Your bank provides you with products that help create stable, prosperous communities. We are here to help in all of your family’s milestone events – from your first car loan, to when you buy a home, to saving for your kids’ college, growing your business and planning retirement We are proud to be a part of your life journey. Thank you for giving us the privilege to celebrate 50 years of Gideon family ownership. I will treasure these memories.

As adoption of Online Banking continues to increase, we are putting more resources to work to protect you from cybercrime. Cybercrime is a threat to all of us and very serious business. My staff has increased precautionary steps to validate your identity when answering your phone calls and receiving requests to change your information. Depend on getting questions from us that speak to information that we have on file that would confirm your identity, and that a cybercriminal would not have access to. It’s our job to apply due diligence to our process to protect your funds and access to information.

Thank you for once again voting for SLB in the Topeka Capital Journal’s 2018 ‘Best of Topeka’ contest. We received word we are a top 3 finalist and are thrilled! As always, I’m interested in your comments and suggestions regarding our products, services and customer service. Feel free to use the customer comment section on our website or email me at president@silverlakebank.com. Though I am proud of what we’ve accomplished, I recognize our success has been made possible because of you. You truly make a difference in our lives.