Knowledge Base

sRBL - How to Whitelist domain or sender IP Address

We have built our sRBL engine carefully to avoid any kind of false positives. We get ZERO false positives so far from our existing customers. But there are certain cases where the customer needs to whitelist the local domain or certain sender IP address from RBL checking. The following steps explains how to do it.

Whitelist Local Domains

1. Log in as the root user using SSH and use your preferred text editor to create and edit the /etc/skiprbldomains file. Add the domains to the file, with one domain name per line.