ok ...There is an optional Remote Connect Service - Quick ResolutionRemote access is an optional additional service offer ). It is 100% safe which will allow me directly work on the problem and can be fixed quickly, you can sit back and watch your screen while i fix it for you. Let me know if you need the additional service or else we can continue with the service you have already opted for.let me know if you want to opt for remote assistance

click here Agree to the Remote Desktop Legal Disclaimer below.The Remote Desktop client file will automatically download to your computer.Open the Remote Desktop client file on your computer and you will be connected to a session with your Expert.After agreeing to the Remote Desktop Legal Disclaimer, you can always download the client again if need be.

also try plugging in the camera in a differenrt usb portopen computer and then check where it listes all the drives, below that does it show the camera as wellif not open control panel..click on view devices and printers..check if the canon camera gets listed there

yes there is a possibility that it might have been lostthat is why i was suggesting remote service so that i can install the mising software for the camera on your pc as wellanyhow, please download and install the camera software in the link i gave above

there is one more software that you need to installhere is the link below..click on it http://www.canon.co.uk/support/consumer_products/products/cameras/digital_compact/digital_ixus_series/digital_ixus_75.aspx?type=download&softwaredetailid=tcm:14-913009

I hope I've provided the information you were seeking. If you have any question feel free to ask. Please provide a rating by clicking on the smiley or a star and hit submit. Please don't rate negatively Instead reply me so that i can continue to help you answer you question further

Ask a Digital Camera Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.

Digital Camera Technicians are Online Now

Type Your Digital Cameras Question Here...

characters left:

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.