I am a caterer and on a Saturday morning I loaded my car with equipment to go set up a catering event only to find my battery had died overnight. Desperate I called on neighbors and family to give a jump start thinking that was all I needed. It took sometime but yea! it started. I was told by my neighbor who owns an auto repair shop to stop at O'Reilly and have the battery checked because the battery had not had enough time to completely charge. I stopped at O'Reilly's it was after 1pm now. They told me that my battery was ok but I needed a new alternator (WOW). Where can I have an alternator installed in my Kia Soul on Saturday at 1:30pm and I had to be at my event at 2pm. I asked the guy at O'Reilly's and he suggest Bob Sight Kia. I drove there hoping and praying that they were open, that they could help me, that they would understand what I was facing. I pulled into the service area and a young man name Robby Harmon walked up to help me. I told him my dilemma. He immediately calmed me down and explained they had a limited staff on Saturday but would do everything in his power to help me. He said regardless of what I was told they needed to do a diagnosis first. So he sent me to the waiting area while they began within a few minutes he called me over and said that my alternator was fine and that I had a dead cell in my battery and the battery needed to be replaced. They replaced it washed my vehicle and I was on my way by 2:05. I WILL BE BACK because they listened to my need and problem and then went to work to make it happen. I'm a female and have always been nervous about getting service because I don't understand cars and what it cost for service and feel like I may be taken advantage of! Robby Harmon changed that for me and yes I will be back for further service on my Kia Soul. Thanks Robby and Thanks Bob Sight Kia.

Consumer Review

Loved it! Sporty, reliable, very safe!

by MickC from Hanover, PA

May 14, 2019

5

Loved ours! Great features for the value price. Sporty, great bright colors were made (ours was Header Orange. Loved the racetrack taillights! Great gas mileage, especially when commuting... usually around 36-38 mpg. Great pick up for a 4 cylinder engine (2.0 Tigershark automatic transmission). Would have been our go to car for a long time, had someone not turned directly in front of us, ending up in it being totalled!!!! But car definitely held up well in the accident and protected us better than most vehicles would have. Definitely deserves its 5-star safety rating. Comfortably seats 4 adults, but can seat 5. Wish Dodge still made the Dart! I'd buy a new one in a heartbeat!

My husband found a car online from here. He called them up and spoke with Robert Cosgrove about meeting with him to test drive this car out. While speaking, my husband pointed out that there weren't any pictures of the inside of the car online. Robert went out and took a video of the inside and out of the car and sent it over to us so we could see it before we went. When we showed up he was very prompt to meet us and already had the car up and ready for the test drive! we weren't expecting to do anything more than test drive today so we didn't take my husbands car (the one we we're going to trade in). Robert said "let's go get his car while on this test drive so we can check it out". By this point in the test drive we knew we weren't going anywhere else for any other test drives, so we went and got it and Robert was awesome the whole time listening to my stories on the return trip back during rush hour. His personality was right on point with ours making this an easy sale. He was never pushy with us and didn't seem like a "car salesman". Everyone at the dealership was super friendly and tentative. They even had popcorn waiting for me when we got back from cleaning out my husbands car. It was a great experience all around, and I would recommend both Robert and Hendrick to anyone looking in the future.

Consumer Review

The SRT 392 is an absolute beast!

by DonDetroit from Detroit, MI

May 16, 2019

5

Very comfortable seats, usable back seat and amazing sound system. the two 10 inch woofers really bump. My SRT 392 is fast, comfortable and looks old school cool. I would highly recommend this car to any muscle car seeker.

The Herndons have purchased 4 Taurus from Bob Allen. 88 wagon,90 SHO,99 SEL,and the "best of all" is our Blue Steel 2010 Limited.
Our cousin wasn't getting the service 2015 SHO. We recommended B/A.He is very happy.
Our experience with B/A and Mustang, has been outstanding.
Walt and Billie
P.S. Chico represents B/A quite well. "YOUR A GOOD BUNCH"

Consumer Review

Best vehicle we've owned

by Hemi lover from Lewiston n.y

March 31, 2019

5

We have owned our durango rt since 2012. My wife wont drive anything else now so iv contemplated buying a newer one but ours really hasnt been affected by age in any way. 100000 miles and zero problems. It can tow our 25 ft boat better then my ram 1500 and fits the entire family. I highly recommend this vehicle especially with the hemi engine.

Vehicle available to be shipped to your home. Contact
the dealership for details.

Dealer Review

Email communication

by TylerM from Kansas City, Mo

November 6, 2018

5
5
5
5
5
5 (3 reviews)

I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.

Consumer Review

Well so far it’s really reliable

by Silver Bullet from Springfield Oregon

May 3, 2019

5

This car is really comfortable DVD player amazing car, lots of leg room seats are so comfortable lumbar, heated, vented seats, heated steering wheel.amazing car, oh yea beats stereo, to many extras to list, and that HEMI engine will sit you right back in your seat

I went here to get a recall repaired on a preowned car i bought from another dealer and this service department was exceptional. I mean the customer service was way beyond top notch and they were very thorough. There was no benefit in my being there for them. I didnt buy my car there and it was a recall so it was of no cost to me. Yet they treated me as if i was in there spending a million dollars. Just really great service. I definately will be back for future business. Kudos to everyone who helped me. Sonny was my point of contact and everyone in between are definately an asset to this company....

Consumer Review

I'm impressed ,Plan on purchasing one .

by B .E Adams from Columbia , South Carolina

April 6, 2019

4

Satisfied with gas mileage especially the AWD. all of the extras such as heated front and rear seats , ans entertainment features . Also safety rating is good .

My name Angela Fugate i was out there on Nov8,2016at the kia on Noland Rd i got my oil change and my tires rotated and a new engine filter. I'm please to tell you that Jack was very helpful and he did a wonderful job !!! I thank you very much Mr.Jack. You will be seeing me again !!!

Consumer Review

Reliable SUV and Excellent Tow Vehicle

by Rambo from Minneapolis, MN

March 5, 2019

5

The 2011 Dodge Durango Citadel is a great SUV! The 5.7L V8 HEMI engine, continuous auto-manual transmission, comfortable leather seating, and smooth quiet ride makes this model our favorite after test driving all the other brands. A welcomed redesign for the 2011 model year was done after the formerly unreliable Durango of prior years was retired in 2009. The 2011 model (no 2010 models produced) was light years ahead of its predecessor in technology, appearance, and quality.

Vehicle available to be shipped to your home. Contact
the dealership for details.

Consumer Review

Challenger is a sweet ride.

by Rob G. from Woodbridge, NJ

May 2, 2019

5

This car has performance, power and style. The Hemi is pretty good on gas too. It has a very comfortable and smooth ride. I enjoy driving my Challenger every day. I would not recommend buying a V6. Go for the Hemi and enjoy the Challenger, you can thank me later.

Very friendly and courteous customer service. Quick service. The only reason I did not go with a '10' is I felt the unnecessary items were mentioned I needed to do. Rebalance my tires after only 10K miles? Alignment at the same time? Transmission fluid exchange at 72K miles? The service rep was not pushy just suggested.

We have visited few dealers before we ended up at Earl Stephen’s desk at Shawnee Mission KIA. It was already 6:00pm, and we were not sure we were going to be able to find a car for our daughter. Earl took the time to work with us, discuss all the alternatives, really understood what we were looking for and how we needed to stay within the budgeted number for her car. We ended up closing the deal late that night and Earl waited for us to complete all the paperwork. His patience and service attitude is an asset for any organization. We were really pleased with his service and the overall experience with KIA.

Consumer Review

I'm in love

by Brenda from Whiteland, IN

April 9, 2019

5

I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.

I HAD LOST ALL HOPE WHEN GM FAILED TO PROTECT ME WHEN MY LEMON WAS INCREDIBLY DANGEROUS, VAN CHEVY BROKE THE CAR EVEN MORE - AND FRAUDULENT ACTIVITY HAPPENEDON MY CREDIT SAME DAY VAN CHEVY FIRST TOOK MY CAR IN - 2 MONTHS I FINALLY GOT IT BACK AND IT WAS INCREDIBLY WORSE THAN THE FIRST TIME I DROPPED IT OFF - ZECK FORD STEPPED UP AND WENT ABOVE AND BEYOND TO HELP ME GET FINANCED, WHILE THE FRAUD IS BEING INVESTIGATED AND DAMAGED MY CREDIT, THEY GAVE ME THE PEACE OF MIND THAT MY SAFTEY IS INCREDIBLY IMPORTANT - WORKED LATER THAN THEY SHOULD HAVE, AND GOT ME A BRAND NEW 2017 FORD FOCUS, GAVE A BETTER DEAL ON TRADE IN THAN EVER IMAGINE, AND MADE SURE TO TRULEY SHOW THE COMPASION AS IF I WERE ONE OF THEIR FAMILY MEMEBERS, NOT PRESSURED, THE MOST FUN ENVIROMENT IMAGINABLE - & BEST OF ALL GOT ME AN INCREDIBLE INTEREST RATE - THEY DIDNT GIVE UP, AND THEIR DEFINILTY NOT DOING IT FOR THE COMMISION - THE TRUE COMPASSION SHOWS EVERY MOMENT YOU SPEND WITH THEM WHEN MAKING A HUGE COMMITMENT TO A NEW CAR, I ADVISE EVERYONE TO GO THERE TRULY THEY DO NOT DISAPOINT AND THEIR PRICES ARE LOWER THAN ANYWHERE ELSE, THE VEHICLES ARE BEYOND TOP NOTCH - SERVICED TO TOP NOTCH - AND I HAVENT STOPPED SMILING!!!!!! NOW I CAN DRIVE SAFELY, ESPECIALLY WHEN VAN CHEVY IN KANSAS CITY MISSOURI - MADE ME THINK EVERY DEALER IS CROOKED AND WHEN I HAD I HAD LOST ALL FAITH - THEY TRULY GAVE ME THE PEACE OF MIND WHEN DRIVING AGAIN, PLUS THEIR STAFF IS TRULY THE BEST EVER IVE ENCOUNTERED, MEANS SOMETHING WHEN YOU BUY THE CAR AND ARE HAVING TO MUCH FUN COVERSING WITH THE STAFF TO LEAVE, & BEST OF ALL THEY DIDNT GIVE UP ON MAKING SURE I WAS BEYOND 12357847382435864867% SATISFIED. IF YOU GO HERE I CAN ENSURE YOU WILL NOT BE DISAPOINTED AND BECOME A LIFE LONG CUSTOMER OR RATHER PART OF THE ZECH FORD FAMILY! I OWE A HUGE THANK YOU TO RYAN BANKS, FRAN WEIS & JEREMIAH BLAND --- YOU GUYS ROOOOCCKKKKK!!!! THANK YOU A MILLION TIMES OVER!!!!!!!!!!!!!!! #ZeckFord's#1FAN!!!!!!! - I COULD GO ON FOREVER ABOUT THIS DEALERSHIP - I NEVER MAKE REVIEWS EXCEPT FOR BAD SERVICE - IM SPREADING THE WORD OF MOUTH AND ON EVERY SINGLE REVIEW SITE - TO ENSURE THEY RECIEVE THE CREDIT THEY DESERVE - & SO THAT FUTURE CUSTOMERS MAKE THIS THEIR FIRST STOP - TRULY I RATE THIS PLACE AND THEIR INCREDIBLE STAFF 5894562544874245348678 STARS!!!!!!

Consumer Review

Fun but frustrating to own

by aldo98229 from Bellingham, WA

April 28, 2019

3

My Challenger Scat Pack was beautiful to look at, drive and listen to. But the build quality was very disappointing, especially for the price. At only 5,000 miles the car started developing all sorts of squeaks, chirps and rattles that drove me nuts. The dealer tried getting rid of them under warranty. But it is a time-consuming and thankless process. The noises would invariably reappear after a few weeks. Tired and disappointed sold the car with only 7,500 miles to let someone else deal with it.

This SUV is perfect for our family. My husband is 6'7 and he fits perfectly in it. Its fully loaded, but my favorite is the memory seating! Because I'm only 5'5. And the kid loves the captain seats and DVD player!

Vehicle available to be shipped to your home. Contact
the dealership for details.

Consumer Review

Great Value and Awesome Performance

by SloanKettering123 from Howell, Mi

April 3, 2019

5

2nd Durango I've owned (first R/T). The new 2018 styling with the hood scoop is awesome & Hemi paired with the 8 speed transmission really moves. Dodge gives you a lot of value for the money. Glad i made the upgrade.

Vehicle available to be shipped to your home. Contact
the dealership for details.

Consumer Review

INCREDIBLE Value

by mc519 from Jacksonville, FL

May 6, 2019

5

I currently own this car in the highest option level for its year (Citadel). The value for what you get is hard to beat. The Durango feels solid and stable; mated to the optional Hemi V8 and this car is simply amazing. Have not had any issues with this car. It is easy to drive and meets all of the needs for my family.

Amazing experience! After browsing numerous cars online, I sent them an email inquiring about a QX60. It was late at night and I didn???t expect a response until the next morning. To my surprise, one of their sales professionals (Amir Moradi) emailed me back right away! We made an appointment with him for the very next day and it was one of the smoothest transactions we had ever done. Amir answered all of our questions and explained everything perfectly. He worked with our budget and got us into a really amazing vehicle. In fact, Im considering trading in my other vehicle and looking at their inventory just because of such a positive overall experience. I have to say the finance team was great as well! Thank you Amir and all of the good people at Infiniti of Kansas City!

Consumer Review

Mopar or nocar...love my Charger.

by Gearhead from Boston, MA

April 25, 2019

5

I am a gearhead from LA, and although I am getting on in years, this is one of my favorite cars of the over 50 I have owned. It is a real kick to drive, has plenty of power, great highway mileage.

John Link provided an excellent sales experience. Great service finding a great used vehicle to suit my needs. No pressure and easy process. Thank you!

Consumer Review

Have had problems with warning lights being lit.

by Mattiej from My. Pleasant

May 14, 2019

3

It runs ok but , periodically the warning lights come on ( too often). It goes out before I can take the car to be checked. This is annoying.
Rated reliability 1 because I’m no longer comfortable driving this vehicle.

They have great service, reasonable prices and great quality! Michael Cummings answered all my questions, he is a great guy! I really like the car I bought! 他们有很好的服务，合理的价格，质量很安全！他耐心解答了所有我问的问题，非常满意我买的这辆车!

Consumer Review

Gas saver and fast

by Beautyncars from Chicago, IL

April 11, 2019

5

I have a 2014 challenger Sxt plus 100th anniversary edition. If you want a car that can do both save you gas and be fast, this challenger is for you. It is a v6 and also has a sports option. It is very comfortable and spacious inside. The trunk space is huge! The seats in the back fold down for even more room in the trunk! It’s just a beautiful car overall. I get compliments everywhere I go, especially from those who are older and those are the ones who seem to know more about cars especially all American muscle. It’s not good in the winter time, which I don’t drive mine much in the winter anyways to save miles and keep it in good condition. I’d suggest buying winter tires and placing a couple sand bags in the trunk for weight in the back so you are sliding all over the place or purchase a second vehicle.

Baron BMW in Shawnee Mission Parkway, Merriam, Kansas is doing a great job in providing first class customer service. My service advisor Amir Tammehr was a true professional who embraces the values of BMW North America Company. I am very pleased and happy with the level of customer service I got today (Sept 9, 2016) from the service department because Amir Tammehr was attentive, kind, smart, and business savvy. Amir Tammehr truly cares about his customers and it shows in his attitude, demeanor, and approach. The customer service I received was extraordinary.
I will always recommend this dealership to anyone who lives in the Kansas City area because the high quality service I received on each visit keeps getting BETTER and BETTER and BETTER and BETTER. The waiting area is like no other you have seen in the BMW family. Baron BMW offers complimentary beverages, snacks, TV entertainment, leather seat chairs/couch and much more. Please stop by their service department center if you own a BMW or Mini Cooper, you will leave with a big a smile on your face ¿. Trust me, I am an active duty service member and customer service means everything to me because I love when businesses actually care for their customers.
Thank you Baron BMW, for all that you do for your customers. A special thank you to Amir Tammehr, I am forever grateful for all your help with ensuring my rear brake light got replaced due to the light being out. Thank you Amir for making my appointment on such a short notice since this was an emergency situation. Thank you for ensuring that my wiper blades were replaced as well. I no longer hear the light streaking sound from the old blades. Thank you for all your hospitalities this morning, I really appreciate everything you did. You are the best! #happy customer #baronbmwcares ¿
Happy customer Patrina Lowrie (BMW, 3 series)
Oh by the way, I drove 2 hours just to get my car service at Baron BMW. My car is just as my health, so I will always care for it just as I care about my health. ¿¿¿¿

Consumer Review

Awesome vehicle!!

by FMANZRT from Albert Lea MN

April 8, 2019

5

I’ve wanted the 3rd Generation body style since they came out, I finally found the one I was looking for , and it is awesome!! I love the look, the build quality, and of course the Hemi power!!

Hawk Automtoive provided me the BEST buying experience I've had thus far. I have purchased multiple vehicles from domestic to foreign, but never had an experience like I did most recently with Hawk. Their service was impeccable! They have a true sense of urgency to get you into a great vehicle, yet still maintain a client centric approach. This can be rare when purchasing a vehicle. Sean and his brother were great. They will definitely have my business for years to come AND I will refer anyone I know to them!

Consumer Review

Amazing Car!

by GOTATTN from Clyde, OH

April 23, 2019

5

This car by far exceeded all expectations. Amazing power and looks just like the Hellcat! Crazy amount of power. Turns heads everywhere we go! Would but again in a heartbeat!

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