Quality

Quality Team
The Quality team consists of QA and QC specialists who are strategically positioned at various points within our supply chain. We aim to build strong relationships with our broad supply base and actively work with all suppliers to manage product launch, current production and develop quality systems to provide the highest levels of quality and reliability.

Test Lab
The onsite Test team are responsible for fulfilling performance & reliability test requirements throughout the product development and manufacturing lifecycle. The team also actively investigate and develop new test protocols to replicate customer use as well as conducting competitor test programmes to ensure we continue to improve the next generation of products and remain at the top of our field.

Production Operations (Pointbid)
The multi-skilled Technician team conduct a wide array of tasks varying from inbound quality control inspections to on-site bike build and customization. Our Technicians also actively investigate returned product to ensure we understand what is required to improve future products.