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Topic: Top Car Deposit now €550 Sept 2018 (Read 4310 times)

On our last visit Top Car deposit was €550 if you don’t take their full insurance ! The deposit used to be 250 but that increased to 350 in March and now 550 , why ? They have lost me as a customer as i am not happy with this size of deposit. So probably will go with Payless or another , they are all similar price for the hire anyway . Any reccomendations ?

I know what the response to mentioning “Orlando” is on here but just had about our 6th or 7th hire from them & never had a problem. This time needed an upgrade to a 6 seater for the 2nd week of our hire & again had no issues. Vehicle was almost new (6000km) & all done with smiles & speed. Deposit is still 350€ there 🙂🙂

By deposit, do you mean an authorisation on a credit card? I have never actually paid any money to a car hire company that had to be refunded when I returned the car....I haven't used TopCar/AutoReisen for 2years, but they were fantastic when I did, I can only imagine they need a sizeable deposit to ensure they aren't out of pocket when an accident occurs which is unsurprising given their low prices and therefore surely relatively low margins.

Topcar split from Autoreisen some time ago..much inferior terms and conditions..you have to take their full comp insurance package in order to even get breakdown cover..which is only in the small print...best avoided

Autoreisen are very good with straightforward terms and conditions.. recommended although Cabrera Medina/ Cicar are still the market leader..got upgraded this week to a nice Opel Mokka on a good deal..also recommended

Why on earth would you pay a deposit on a car rental. I have used Cicar for years and only ever paid on pick up with a genuine All Risks package. The fuel policy is simple, return it as you take it, no problem.

We have used Top Car Autoreisen for at least 20 Car hires. As someone else said they split from Autoreisen. We have always paid a deposit and it has always been refunded. Just won’t be booking with them again , what would be the benefit of increasing the deposit ?

We used Top Car AutoRiesen many times until last September ('17) yes the refundable deposit had gone up ok but then they wanted cash not CC as the hire was for more than 4 weeks and the hassle handing the car back was a pain has you had to queue not just hand the key in.

We changes to Plus car who were fantastic so recommend them for our trips in Dec Feb & June.

Also recommend insurance4carhire.com £39 for a years cover in Europe for excess reimbursement.

By deposit, do you mean an authorisation on a credit card? I have never actually paid any money to a car hire company that had to be refunded when I returned the car....I haven't used TopCar/AutoReisen for 2years, but they were fantastic when I did, I can only imagine they need a sizeable deposit to ensure they aren't out of pocket when an accident occurs which is unsurprising given their low prices and therefore surely relatively low margins.

Hi Alex,Yes, I meant credit card “hold” however this time we took full insurance so didn’t need cc hold or anything else

I would 2nd insurance4carhire.com, I have taken out a policy twice as it's always cheaper to have 12 months with them then just taking a week from a hire company. I have an EU policy right now and I previously had worldwide.

You should check them out Ron, never taken the fully comprehensive insurance form the hire company unless it's free, like it was previously with Topcar/Autoreisen when I used them two years ago.

I have actually had an instance with Europcar where I had to payout for invisible damage to the bumper (not even a scrape) and I was amazed at how easily and quickly I got the money back from insurance4carhire.com (£600 too!!)

I would 2nd insurance4carhire.com, I have taken out a policy twice as it's always cheaper to have 12 months with them then just taking a week from a hire company. I have an EU policy right now and I previously had worldwide.

You should check them out Ron, never taken the fully comprehensive insurance form the hire company unless it's free, like it was previously with Topcar/Autoreisen when I used them two years ago.

I have actually had an instance with Europcar where I had to payout for invisible damage to the bumper (not even a scrape) and I was amazed at how easily and quickly I got the money back from insurance4carhire.com (£600 too!!)

Hi Alex,I have a policy with them already. Had an accident when out in April & got the £600 back without any great issue but wasn’t too sure about a repeat if necessary (although, obviously hoping to not need it, lol) so just went for full insurance this time. All good though, no issues (again, as always) with Orlando

I have looked at Ryanair linked car rental deals, they state “won’t find cheaper”. Have seen offers with BUDGET and Ryanair also say ”free car hire if found cheaper”.... The Polo is about £20 cheaper than we paid Topcar. So whats Budget like ? Anyone else use Ryanair to book ?

I have looked at Ryanair linked car rental deals, they state “won’t find cheaper”. Have seen offers with BUDGET and Ryanair also say ”free car hire if found cheaper”.... The Polo is about £20 cheaper than we paid Topcar. So whats Budget like ? Anyone else use Ryanair to book ?

Ryanair deals with the major players, who generally will have high excess amounts. If you were unhappy with TopCar's €550 excess deposit, you won't like Budget's excess deposit, which is €1950 for a Polo. And you'll still have to go through the rigmarole of checking the car for scratches etc on pick-up and again on return. With PlusCar, you'll pay about the same as Ryanair's best price, but there's no excess, no queuing, no stupid fuel scams, no extra insurance to buy.

We've used Autoreisen about eleven times now. This time, as usual, ordered a group 2, to get 5 doors + aircon, usually get Polo ish model. We got a Cactus

No deposit asked for. 20 days hire 224.29 euro, charged £200 precisely. Claim 'no excess'. Return with same petrol. Swept sand out as well as possible, left the El Cotillo patina in place, though.One week on, no problems or charges. Very happy.

Tip. Autoreisen seem to have two separate booking sites (with different prices), both with same name. One seems to link to emails, one to searches. Try both.

Top car and Autoreisen separated into 2 different companies some time ago now. The terms and conditions are, imo, much worse with Top Car. We too usually use Autoreisen, who are excellent although last month we used Cabrera Medina (Cicar) as their prices were, for once, very near to Autoreisen.

they tried to hold our deposit for damage that was already done to the car, we took photos and videos of all the damage before we paid for it, the guy hiring it said it would be best to do that and a passer by said you will need that as we where taking the pics!

fortunately we always pay the deposit by credit card and the card issuer refunded us after we showed the evidence.

Top car and Autoreisen separated into 2 different companies some time ago now. The terms and conditions are, imo, much worse with Top Car. We too usually use Autoreisen, who are excellent although last month we used Cabrera Medina (Cicar) as their prices were, for once, very near to Autoreisen.

Back again , paid the €500 deposit for the last time. What site do we need to book Autoreisen ? Do you have to pay deposit ?

Excellent outfit and very much better and straightforward terms than Top Car. No deposit required, same set up as Cicar book and pay on arrival. Funnily enough they have the desk right next door to Top Car on the concourse at the airport.

Excellent outfit and very much better and straightforward terms than Top Car. No deposit required, same set up as Cicar book and pay on arrival. Funnily enough they have the desk right next door to Top Car on the concourse at the airport.