This is a discussion on PKR.com Signing Up / Customer Support Experience within the online poker forums, in the Poker Rooms section; Be careful signing up with PKR.com. They have a $5 no deposit sign-up bonus here, and refused to give me it because the tracked online

Be careful signing up with PKR.com. They have a $5 no deposit sign-up bonus here, and refused to give me it because the tracked online banner was no longer "eligible", despite the link still clearly working.

Moreover, the affiliate I signed up through was eligible because they knew what website the tracked banner came from - why would they advertise PKR.com as a partner if they weren't getting a cut for sign-ups?

Customer support are useless. I politely asked them to give me my $5 no deposit as stated in their Ts&Cs or to close my account and remove my personal details from their database.

They still blame me for signing up using their link "via a route that was not eligible" and refuse to delete my details due to "anti money laundering legislation", offering me other deals I have to deposit for.

Why would I trust their other deals and Ts&Cs now? What about Data Protection legislation? What about the Sales of Goods legislation?

I would consider replying to them with a host of other laws, and I might when I am bored, but figured it was better just to post my experience here if it helps a few others avoid them.

For the record, I don't give a shit about the $5, or playing at PKR particularly - I just don't respect poker sites that don't respect poker players.

#2

3rd August 2013, 8:33 PM

99TERRANCE99 [687]

Online Poker at: FT ,888,PP

Game: holdem,omaha

They do play games abit there ill be the first to admit that ,and loyalty levels recently seem tobe getting shredded