Category: Installation

​Sometimes, after upgrade BoostSolutions product, user cannot get access into sites. The error message could be "SharePoint Foundation" or "File not found". Solution: ​This issue is caused by the conflict between the old version "sharepointboost" and the new version "boostsolutions" while the old version "sharepointboost" hasn’t been removed completely during the upgrade. To solve this issue, please follow below steps: […]

​During Installing/upgrading/deploying product, there is an error message shows up during the installation procedure as well in the solution status page:"The specified module could not be found. (Exception from HRESULT:0x8007007E)" An related log information could be found in SharePoint log file: Solution: ​A possible reason for this is that the WMI (http://msdn.microsoft.com/en-us/library/windows/desktop/aa394582(v=vs.85).aspx) might be corrupted, […]

​While installing products, in the initial system check stage, a conflicting message shows: Conflicting solution detected. Solution: ​This is mostly because a package was installed previously in the system while it’s installing a single product instead. Simply just remove the package product and reinstall the single product, the conflict would be gone. Applies for: SharePoint 2013, […]

​Error occurs after system check while installing products: "Access denied! Could not add solution to the SharePoint farm. Make sure you are logged in as SharePoint Administrator or Domain Administrator on the server. Also, make sure to turn off Windows User Account Control." Solution: Please try the steps below: Make sure you log on the server […]

​Timed out error when using the installer to install the product, during deploying procedure Solution: ​Please check the following settings in the sharepoint enviroment which might be the possible causes: Make sure the servers are time cosistent Make sure the services related to SharePoint on each server are running Restart the Timer Services in all […]

There are below error messages in SharePoint log when using BoostSolutions products: Failed to create a control from assembly ‘SharePointBoost.License, Version=x.x.x.x, Culture=neutral, PublicKeyToken=15fd9ef9a2ec3a95′, class ‘SharePointBoost.License.Management.RedirectControl’: The control with assembly name "SharePointBoost.License, Version=2.0.9.2, Culture=neutral, PublicKeyToken=15fd9ef9a2ec3a95" class name "SharePointBoost.License.Management.RedirectControl" is not allowed for web at URL : http://xxxx. The type is not registered as safe. Solution: ​Reason BoostSolutions License […]

​Product feature cannot be found under the new site collection, it’s not usable. Solution: ​This is due to the SharePoint solution mechanism. Existing wsp cannot be deployed automatically into the new web applications created. The solutions need to be deployed manually. For new site collection created under existing web application, the features need to be […]