Do I need an Internet connection to use SeriousMD?

Yes and no. Our iOS app allows you to completely use SeriousMD Doctors offline, as all data is stored in the iPad or iPhone’s storage. However, we do recommend going online so our app can sync and backup your data into our secure cloud servers. If you also plan to use SeriousMD Doctors with multiple devices across multiple users or locations, you will need to have an Internet connection to allow for real-time syncing of data across all devices.

Does SeriousMD send automated appointment reminders?

Yes. SeriousMD automatically sends out messages based on what you configure. Just set it once and it will continue to send SMS reminders to your patients. We also have automated email reminders for your patients as well.

What other fees might I be charged?

You will only be charged the monthly subscription fee after you upgrade. We have free SMS credits each month for your plan but you may choose to purchase additional SMS credits.

Is there a minimum contract lock-in period?

No! We believe that it’s our job to keep you happy and make you enjoy your experience with SeriousMD. You stick around because you love us not because we locked you in with annoying 2 year contracts. You can simply cancel your account at any time, and you won’t be billed again.

Have other questions?

Contact us inside the SeriousMD app. We have live support that will help you within the app. You can also join our private doctors-only group to get input from other doctors.