Member Services

Hover over or tap the names below to read a personal quote from each Member Service Representative about why they enjoy working with credit unions.

I learned about credit unions when I accepted a position as a loan officer at a Dallas credit union. I quickly embraced the credit union philosophy of “People Helping People” and still believe in it today.

I feel a sense of accomplishment when I can help our member credit unions. There is such a difference between banks and credit unions. We are member-owned, and members are our family, not just customers.

I'm from a military family, so it seems like I've always known about credit unions. My parents always went to the credit union to finance vehicles and small loans for projects they did around the house.

I learned about being genuinely helpful by working at a credit union. Once, a member who made a loan payment needed the money back for a family emergency, and the credit union graciously reversed the payment.