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Introduction to Family Zone

Tuning into the news makes it easy to understand our motivation for creating Family Zone. There are endless stories about how children and the internet often do not mix.

As concerned parents were searching around for solutions, their efforts were fruitless. Products either fell short or were so obtrusive that the internet may as well have been switched off.

We decided it was up to us. After all, the fledgeling Family Zone team had extensive backgrounds in telecommunications and technology. That’s how it all started and after a lot of work, we had Family Zone: a complete, comprehensive system that really works.

Family Zone brings together the best Cyber Experts, organisations and technologies into one easy-to-use system. We developed it, we use it and now we want to share it so that everyone can enjoy the same peace of mind that we do.

How it works

Plug in a Family Zone box for a safe home network. Install the Mobile Zone App on your children’s mobiles and tablets for protection when they are out and about. Rely on settings from your chosen Cyber Expert or choose custom settings and access routines through the easy-to-use Family Zone Web Account or Zone Manager App. No need to configure each device individually. Family Zone gives you complete control over what your kids are doing online, when and where they are doing it. Easy to use and affordable. Family Zone gives you peace of mind when they’re online.

Cyber Experts

In a world first innovation, Family Zone allows you to partner with Cyber Experts. These are experienced cyber safety professionals and through Family Zone you can access their custom age-appropriate settings plus receive ongoing advice, support and alerts (if your kids install risky apps).

Benefits

Safe content

Block inappropriate content, restrict social media and moderate online searches. Cyber Experts create custom age-appropriate settings so that children and teenagers are protected when they're online.

Manage screen time

Set up routines to suit each individual family member and manage their time online. Different routines are available for school days and weekends. No more collecting kids devices before they go to sleep.

Home and mobile

Works on any device at home and on smart devices when children are out and about.

No reduction of internet speed

Family Zone uses an innovative ‘fast filtering technology’ on the Home Networking service. The effect of the Family Zone filters should be imperceptible to most users.

Simple set-up

It's super easy to get started. Sign up now and get one month free.

Things you need to know

Cyber Experts

One of the innovations of the Family Zone is Cyber Expert support. Cyber Experts are independent, industry leading professionals in guiding online safety for children. They take the complexity, time and worry out of parental control. Subscribe to a Cyber Expert within the Family Zone to get their recommended settings and ongoing setting updates.

Family Zone Service subscriptions

Family Zone Services require you to sign-up to a subscription plan. Should you not have an active Family Zone plan, your services will be deactivated and your user’s internet and device usage will be unfiltered.

Cyber Safety Profiles

When registering your family, simply add their date of birth and Family Zone will assign an age-based Cyber Safety Profile. This includes filter settings, social network controls and a suggested routine of Play, Study, School & Sleep times.

No. Family Zone uses an innovative ‘fast filtering technology’ on the Home Networking service. The effect of the Family Zone filters should be imperceptible to most users. Family Zone also by default does not block or track adult users. And our Box includes an Unfiltered WiFi network so adults, media devices or whatever else you choose can be easily set to bypass the Family Zone entirely.

Will it block adult internet use or Netflix?

Only if you want it to. Adults are assigned an Adult Profile by default. This profile has relaxed policy settings. Family Zone also offers an Unfiltered WiFi network which can be used to bypass the Family Zone entirely.

Can I control my kids access to social media sites like Facebook and Snapchat?

Yes. Family Zone enables you to choose and block the sites and apps you don’t want your kids to access. It works with most of the popular social media sites, including Instagram, KIK, Snapchat, Twitter and Facebook. You can selectively choose access levels, and apply different settings for younger or older kids.

How much does it cost?

To find out the prices of out Family Zone Services in your local area, please click here

Is it complex or hard to set-up?

No. You don’t need to be a technology genius to get up and running. Generally it’s as easy as plugging the Family Zone Box into your home modem router. Then, you just need to get your home computers and devices onto the Family Zone WiFi network - the same as you would joining any WiFi network. If you are absolutely tech-averse, you can always get our partners at the Computer Troubleshooters to set up everything in your home for a low once-off fee. Once you’re connected, you can choose recommended settings created by a Cyber Expert - professionals who keep up to date with technology, apps and online risks, so that you don’t have to!

Can it control how much time my kids spend online?

Yes. Each member of your family has a routine. This is the times of the day which are classified as sleep, school, study and play time. Internet access settings are different for each of these routine times. You can quickly change these routines to the nearest 15 minutes allowing you to tailor internet access to your family’s needs.

Will it work with technology at school?

Yes. Family Zone’s technology has been designed to work in harmony with school technologies. In fact, more and more schools are recommending Family Zone to parents to manage child’ safety online.

What is a Cyber Expert? Do I need one?

The use of connected technology is changing so fast. Risks emerge daily and few parents can keep up. Understanding this challenge we have teamed up with trusted Cyber Experts. By choosing a Cyber Expert you adopt their recommendations and take advantage of their ongoing efforts to identify and limit the threats to your kids, which means one less thing you have to worry about! Of course you can do-it-yourself, however we strongly recommend you benefit from the experience of Cyber Experts. To find out more, check out our Cyber Experts page.

How does Family Zone work?

Family Zone works in two ways. Firstly, at home, there’s the Family Zone box that is connected to your WiFi modem. This effectively filters internet content and ensures that all devices on the network are safe and protected online. Secondly, for when kids are out-and-about on their smart devices, there’s a mobile App which is consistent with the settings they have at home. You control it all by the Family Zone Web Account or Zone Manager App - which is simply a website where you manage all of your devices, settings and family members.