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Thank you for your review and truly sorry to hear about the issues experienced with PID 7160. If I may ask, what devices are you connecting with this adapter? Are you able to test other devices to see if the issue persisted? Also, what length cable(s) are you using with this setup? Have you tried swapping out those as well?

Please let me know if the problems still occur. If they do, I can assist you in obtaining a replacement to see if it will work better or a return RMA. Obtaining a replacement is of no additional cost. If you want to continue with an RMA, please provide your results and let me know if you wanted to return the adapter or obtain a replacement. Thank you!

Regards, Gabby VillaTech Support Associate

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Rating: (1 out of 10)

Reviewer: J Goldston from Cumming, GA

8/8/2014 10:10:09 AM

cannot use

Pros: received very fast. worked great...at first.

received very fast. worked great...at first. during 2nd use, my mic skipped dialogue, then complete silence on subsequent takes despite reworking device with my mic several times. i had to remove this adapter to achieve sound at all. seems perhaps that is why these are so inexpensive now...this was my 2nd 3.5mm mono to stereo adapter for a basic plug-in mono lavaliere mic. unfortunate.

by Monoprice AdministratorHello,

Thank you for your review. And I am truly sorry to hear of your experience you have had with this product. For now, if you prefer, I can assist you in setting you up for a replacement on the item if you haven't done so already. We do have a lifetime warranty on cables as well as a 1 year warranty for everything else. It will be of no additional cost to obtain a replacement, so please let me know if you want to continue. Thank you!

John LingoTech Support

by J GoldstonI would very much like to try a replacement, thank you for offering. Please let me know how to proceed.

by Monoprice AdministratorHello J Goldston,

It appears you have an RMA already set up and your replacement is on its way. Thank you!

John LingoTech Support

by J GoldstonThank you for your help, good customer support is rare these days and I greatly appreciate it.

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Rating: (1 out of 10)

Reviewer: JP from Winnipeg, MB

2/20/2014 6:21:49 AM

Terrible quality

Pros: Nothing

Cons: Product is not functional

Purchased two of these and both have the same issue. Cutting out and producing static while listening. Do not buy this product, spend a bit extra and get something that works. I guess you can't expect much for $0.64.

by Monoprice AdministratorHello JP,

Thank you for your review and my apologies for the issues you have experienced with PID 7160. Now if I may ask, what devices did we use with these cables? Have we tried different audio devices to see if the results change? Also, does the cut in and out when the cable is moved? Sorry again for the trouble and thanks in advance!

This is pure garbage, and that is where it is now, in the trash.
So far all the 3.5 female connectors that I have ordered from Monoprice on most cables have been garbage. I appreciate the low price the Monoprice offers, but these are so bad that it is worthless, at this point free is too expensive. Monoprice really needs to fix the quality of these. At this point I will not buy anymore 3.5 cables from Monoprice :(

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