Update wiped out keyboard

This is a discussion on Update wiped out keyboard within the Tech Board forums, part of the Community Boards category; Hi, my laptop (6 months old, Windows XP) performed an automatic update ("Need to restart. You have 5 minutes to ...

Update wiped out keyboard

Hi, my laptop (6 months old, Windows XP) performed an automatic update ("Need to restart. You have 5 minutes to save stuff") and when it restarted the keyboard had stopped working. None of the device listings has any trace of a keyboard attached to the computer.

I did a system restore but that didn't help.

I'm completely ignorant as far as hardware is concerned. So is there anything I could try myself before I can contact the computer vendor tomorrow?

Edit:
It has started to give those 5-minute warnings quite recently. Earlier it suggested I shut down instead of hibernating if it had something to update. I can't recall changing any settings.