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Airline Sales and Key Account Management (Classroom, 4 days)

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About

Face the challenge of generating passenger traffic while business travel, world trade, and companies rapidly expand. This course uses a competency-based approach to develop your skills as a strategic airline sales professional.

Who should attend

Sales executives and managers responsible for achieving a sales or revenue target

Reservations and ticket office staff seeking to build a sales career

Area sales managers responsible for sales teams

Sales team support staff

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields.
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Further training
Graduates of this course can apply for the
Harvard ManageMentor (HMM) distance learning program at a special graduate price.