Today (before 4-5 hours) i had a wand from dungeon in the tavern , so ofcourse i took it , i skipped the quest because i was excited and then no xp and no wand appearen from the quest . Sorry but i couldnt make a SS and i didn't have time to report the bug earlier.

It also depends on the server if it is busy for example. Is Flash up to date? There are no known bugs that items disappear or are not rewarded...such issues always turned out to be because of old Flash versions, a brother secretly playing the account or the issue I wrote in my first post.