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34 INCLEAN May/June 2015
HEALTHCARE
By Lorraine Day
The new $1.85 billion Royal Adelaide Hospital (RAH), due for
completion in 2016, is located at the West End of Adelaide alongside
the new teaching and research facilities at the SA Health and Medical
Research Institute. It will be the largest and most technologically
advanced hospital in Australia with 800 single in-patient rooms,
including 100 same-day beds.
In addition, there will be 40 operating theatres, large enough to
accommodate MRI scanners during surgery, as well as pathology,
radiotherapy, nuclear medicine and pharmacy departments, mental
health beds and a renal unit.
There will also be commercial facilities including a food court,
minimart, cafes, book shop, childcare facility with outdoor play area, a
gymnasium, bank, post office and hairdresser.
In 2011 Spotless Management Services Pty Ltd signed the Royal
Adelaide Hospital Public Private Partnership (PPP) contract – the largest
contract in its history, and the first hospital contract to be run under these
arrangements in South Australia. The SA Health Partnership consortium
includes Hansen Yuncken, Leighton Contractors, Macquarie, Spotless
and the South Australian Government.
Spotless already has contracts for the existing Royal Adelaide
Hospital as well as the Women’s & Children’s Hospital, Flinders
Medical Centre and Modbury Hospital.
A new Women’s & Children’s Hospital is planned to be built by 2023
adjacent to the new RAH in order to replace the current Women’s
& Children’s Hospital building in North Adelaide. This is also to
consolidate professional paediatric clinical and research facilities in the
SA Health and Biomedical Precinct.
Project director of both the old and new RAH hospitals for Spotless,
Roz Hanson is responsible for the immense logistical challenge of
organising the transition of staff and services, training and induction
of existing and new staff and overall project management.
The new building has a four-star Green Star rating from the Green
Building Council of Australia (GBCA). According to the Final Master
Plan of July 2008 for the Marjorie Jackson-Nelson Hospital Precinct
(as it was first mooted to be named), then Health Minister John Hill
said the new hospital would be the “greenest major development in
the nation, with the strongest environmental codes guiding its design
and construction.”
Originally scheduled to be completed in April 2016, SA Health
Minister Jack Snelling confirmed that funding had been allocated to
allow for 73 days for the transition from the old to the new hospital
after the final completion.
According to Hanson, once the new hospital is operational,
Spotless’s 30-year contract includes delivering 14 facility management
services 24 hours a day. The site measures three city blocks long and
two wide including 180,000 sq m of hospital building over nine levels.
“The contract includes management of all non-clinical services,”
she said, “including cleaning, patient food service, ICT (infor mation
communication and technology), car parking and security, engineering,
building maintenance, and retail services within the building.
“We will be moving from the existing site into new purpose-built
facilities,” added Hanson.
“While there are very stringent requirements in the contract, we look
at it as an opportunity to demonstrate quality and performance.”
Every ward and each department within the hospital will have patient
support service systems. A member of the Spotless team will be available
Spotless employs pioneering technology
for ‘reactive cleaning’ at new RAH
Roz Hanson,
project director
RAH for Spotless
Management
Services Pty Ltd
from 7 am to 9 pm, working with a dedicated team in that area to keep
the environment tidy and clean, without waiting for a scheduled clean.
All in-patients are accommodated in single-bed rooms, with an
ensuite bathroom, resulting in a lot more bathrooms to clean than in
the old hospital. However, in addition to patient privacy and comfort,
the rooms enable space for treatment and rehabilitation and reduce
the risk of cross-infection.
“Much of the training will be about orientation,” Hanson advised,
“as there is a lot more technology being used at the new site, including
automatic assignment of jobs for reactive cleaning.
“We will also be using robotic automated guided vehicles (AGVs) for
transporting patient meals, linen, medications and imprest stores, with
dedicated lifts and closed lift lobbies paired with each ward. There will
be no trolleys in corridors; it’s all done out of sight. It will also have
a positive impact on our staff’s health by not having to push trolleys
around,” she noted.
Some robotics are already in use by Spotless such as automated
cleaning devices for corridors and car parks. The new RAH has three
levels of parking for which Spotless has a large integrated car park
management and security team.
Spotless currently employ more than 170 full time staff at RAH,
with the new site likely to need more than 500 people.
Spotless also looks after other healthcare sites including a large
number of aged care facilities and some GP Plus centres such as
Marion GP Clinic which is part of its extended contract for Flinders
Medical Centre. The company is also responsible for cleaning the
refurbished Adelaide Oval, as well as looking after a number of
schools under PPP contracts.
According to Hanson, some members of the existing Spotless
team at RAH will be relocated to the new site plus additional staff
employed in project management.
“We are already undertaking internal recruitment, and will open
places to the general public later this year when extra staff will be
required,” she shared. “We take over the facility in early January
for cleaning, security and building maintenance, until Commercial
Acceptance and handover a few months later.”
From humble beginnings in 1946 as a small dry cleaning shop in
Collingwood, Melbourne, Spotless has grown to be one of the largest
Australian-owned and operated providers of integrated facilities
management, employing more than 33,000 staff throughout Australia
and New Zealand.
www.spotless.com, www.rah.sa.gov.au