Upgrade Subscription Terms

If you would like to check your YouTrack upgrade subscription status, please contact sales.

YouTrack Maintenance Terms

YouTrack license entitles you to perpetual use of the licensed YouTrack version. Additionally, the license includes an initial 1-year upgrade subscription qualifying you for receiving new product releases and technical support (available via email only) free of charge for 1 year. To continue receiving product updates and technical support you need to renew your upgrade subscription.

Your subscription expired more than 1 year ago?

It's not possible to renew upgrade subscriptions expired more than 1 year ago. You can continue using your YouTrack license with the previous YouTrack version for which it is valid. To be able to use the latest version of YouTrack, you need to purchase a new license.

Upgrade User-Pack

The Upgrade user-pack option allows you to switch to a larger user-pack from any smaller one. This option is available for customers with a valid YouTrack upgrade subscription only. Please note that the new subscription term will start on the upgrade date and last for 1 year.