5:57 AM PST Update: The team has been able to fix this issue, and players are now able to log in smoothly once more. Again, thank you very much for your patience!

Good morning, Adventurers!

We have received reports that players are unable to progress past the server select screen in the North American region, and our team is currently working to fix this issue. We'll keep you updated here with our progress and new information as we get it. Thanks for your patience!