MetroAccess

The MetroAccess reservations call center has reopened to assist customers with scheduling trips for future dates. Reservation agents are available seven days a week between 8 a.m. and 4:30 p.m.

Due to the nature of MetroAccess service, where vehicles
often travel on secondary or tertiary streets, customers may experience
lengthier trip times due to road conditions. In some cases,
"door-to-door" service may be unavailable where driveways or
sidewalks have not been cleared of snow and ice. In such cases, the driver will
provide "curb-to-curb service" instead.

Customers with subscription trips reserved for Wednesday
who would prefer not to travel are encouraged to call the MetroAccess call
center to cancel as soon as possible.

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