BC Call Center 5.0 The Web Based BC CallCenter gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include ...

Five9 Adapter for Salesforce 6.0 The Five9 Adapter for Salesforce provides robust callcenter features within the Salesforce application. Salesforce CRM is the leading on-demand CRM solution, used by sales service and support teams around the globe. This integration is based on the ...

BroadWorks Call Center 17.0 The BroadWorks&reg; CallCenter application delivers a comprehensive solution with the sophisticated features and functionality that are required for a broad range of call centers, along with the additional benefit of being completely integrated ...

ErlangXLS 1.0 ErlangXLS provides Excel AddIns to calculate CallCenter staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers ...

Call Centre Calculator 3.0CallCenter Calculator is based on the Erlang B and Erlang C traffic models and helps you to estimate how many agents you need in your call centre for each hour during an eight hour day. It also works out how many trunks (lines) you need into your call ...

Axon Virtual PBx System 2.00 Axon is a virtual PBX designed to manage calls within a business or callcenter environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.

iFever 1.3.0.1 Your personal media centermanagement ! You can use it watch TV program on your pc (tv capture card is required). Edit picture change picture format ,playback audio and video. Now it's free to download and You can evaluate all the features of iFever ...

Auto Dialer Pro3 3.7 Automatic callcenter which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for: * small businesses conducting surveys * * church and community announcements * * telemarketers ...

Arbortext 5.2 Whether you&rsquo;re supporting a product through a callcenter, a field service organization, a web-based training program, or a fleet of equipment operators, you need to deliver 100% accurate technical information to your business organizations ...

CTILink 5.1 Whether you are a callcenter, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database. CTILink is highly configurable and supports JScript, VBScript and HTML via it's built in browser window ...

TeamMaxAgent 6.9 The TeamMax Agent is the user interface of the TeamMax CallCenter software that is used by all Agents in the enterprise to initiate the dialling of a list of telephone umbers and to record the responses and details from the dialled calls.The TeamMax ...

BestPhone3 1.8 BestPhone3 offers quality voice and low rate with variety solutions that suitable for all people from home service to enterprise and industrial service, offer Callcenter, home service, calling card, DID numbers over 50 countries. Convenient way to communicate ...

Request Tracker 3.1 For help desks or any callcenter. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker ...