OpenKM has many interesting features, but requires some configuration process to show its full potential.

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Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.

I'm trying to debug an issue I'm having with previews (PDF, docx, xls, etc) which fail to render. Txt preview works fine. I'm using CE 6.3.4 on RedHat 7, I've tried with both libreoffice and openoffice. All of the pdf2swf commands work fine if I drop to a command line.

The current documentation on increasing logging for 6.3 says to modify conf/log4j.properties but I can see a lot of signs that log4j has been removed. For example, conf/catalina.properties says to ignore any log4j*.jar files.

What would be the best way to get debug information about external commands (libreoffice, pdf2swf, etc), I've tried turning up all levels in tomcat's logging.properties to FINE but get no information about external commands.

I read some other threads and realized my issue was with flash and not being able to get past the "License key not accepted (no key passed to viewer). Obtain a license from http://flexpaper.devaldi.com/" message.

Is there a way to disable the preview tab so that clients aren't confused?