Depending
on user configuration Samsung cell phones can be in one of two modes: mode modem
or media card.If mode modem can read the password without losing any data,
but if the media card mode or Bluetooth is active canremove the password by
flashing a special file in the download mode. This will lead to COMPLETE CLEAN
ALL USER DATA.

You can check how the phone has two easy
ways

Connect your phone to the computer and check the COM port number.
You can do this by right clicking onMy Computer> Properties>
Hardware> Device Manager> Modems> SAMSUNG Mobile ModemDouble-click
on it and select the Modems tab, you should see the COM port number.

If the utility does not detect the phone and you can not find
"SAMSUNG Mobile Modem" in Device Managerit means the bluetooth or media card
mode is activated.Do not worry we have an easy solution for this case. Using
a special file that can reset the phone lock.The sad thing that will lead to
COMPLETE CLEAN ALL USER DATA.But after this procedure will be 100% ready to
use the phone without password prompt!

Make sure the battery is fully
charged, turn off your phone, press "Volume down" + "Camera" + "Power On" keys
simultaneously,should enter download mode. Attach your "undetectable" phone
to the computer, a new device should be"SAMSUNG Mobile Modem Diagnostic
Serial Port (WDM)". Check it in Device Manager / Ports tab.Run Password
Remover for your model and click on "Search phone" should automatically detect
the port number and the phone.Press the "Load File" and open the file
provided. Press the "Reset My Lock" and wait until the operation to complete the
load!After downloading, dial * 2767 * 3855 # to make a factory reset

When you ask a question, remember to give a detailed explanation of the
problem, to make it easier to help you.gcceleghg