What Every Executive and Manager Needs to Know about Crisis Management

Overview

Egypt Air. Nike. The Intel Chip. Could these crises have been prevented?
Maybe. Could they have been handled better? Definitely.

"From tragic accidents to public relations fiascos, we live in an
increasingly crisis-ridden society. In fact, half of the major
industrial accidents of the past century occurred in the last 20 years.
Incidents such as Bhopal and the Exxon Valdez have become embedded in
our consciousness, cultural icons of the worst sort. Other crises, less
devastating but with serious impact on their businesses, occur almost
daily. Why is this--and what can be done to reverse this disturbing
trend?

According to Ian Mitroff, one of the world's leading experts on crisis
management, the rise in the crisis rate is due to an ingrained
""it-can't happen-to-us"" mentality--which, in turn, leads to a total
lack of preparedness for crises. His solution? Find out in Managing
Crises Before They Happen. This fascinating book provides readers with a
powerful framework that will help them:

* Recognize the early warning signals that almost always precede a
crisis

* Focus on the big picture, not just the details

* Avoid becoming either the victim or the villain in a crisis situation

* Learn from one crisis things that can prevent or ameliorate the next."

About the Authors

"Ian I. Mitroff, Ph.D. (Manhattan Beach, CA) is the Harold Quinton
Distinguished Professor of Business Policy at the Marshall School of
Business, University of Southern California. He is also president of the
consulting firm Comprehensive Crisis Management and the author or
coauthor of 20 books, including A Spiritual Audit of Corporate America,
Smart Thinking for Crazy Times, The Essential Guide to Managing
Corporate Crises, and The Unbounded Mind.

Gus Anagnos is vice president of Comprehensive Crisis Management."

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For single copy purchases of any AMACOM title, you can connect directly to the online retailer of your choice, from the list below, to buy the title you have selected. Most of our links will take you directly to that title on the site, making your shopping experience easier. You can also visit your local retailer, and if the book is not on their shelves they can special order it for you.

Buying in Bulk?

We have very competitive discounts starting at 5 copies, as well as personal service, for bulk orders. Simply contact our Special Sales Department. Call 800-250-5308 or 212-903-8420 and ask for Special Sales. You can also email: SpecSlsWeb@amanet.org