EE contact details

About EE

EE, part of the BT Group, is a communications company in Britain, delivering mobile and fixed communications services. EE has over 500 retail stores, and services more than 31 million connections across its mobile, fixed and wholesale networks.

EE runs the UK’s biggest and fastest mobile network and provides 4G mobile service since October 2012. It is the first European operator to surpass the 15 million 4G customer landmark. EE’s 4G coverage today reaches more than 95% of the UK population. EE’s 2G coverage reaches 99% of the population while 3G reaches 98%. EE’s fibre broadband service covers around 80% of the UK population, and ADSL broadband service covers 98% of the population.

Broadband and line rental
There are three broadband & TV packages available from EE, each with a different download speed:

EE TV, Broadband & weekend calls – Up to 17Mb/s download speed through a standard ADSL connection. EE TV provides you with over 70 channels + 13 HD channels and a box with pause, rewind and record functionality.

EE TV, Fibre & weekend calls – Up to 38Mb/s download speed through fibre optic broadband to stream video and download files. EE TV provides you with over 70 channels + 13 HD channels and a box with pause, rewind and record functionality.

EE TV, Fibre Plus & weekend calls – Up to 76Mb/s download speed through fibre optic broadband. Ideal for families with many devices that expect maximum speed performance. EE TV provides you with over 70 channels + 13 HD channels and a box with pause, rewind and record functionality.

With EE TV you can record or watch up to 4 channels at the same time – live or recorded – on your TV and compatible phones and tablets. You can simply flick a programme from your tablet to your TV. Or fetch it from your TV to your tablet if you need to leave the room. You get access to video on demand entertainment like BBC iPlayer, Demand 5 and YouTube at no additional cost. Plus choose from the best Pay TV when it suits you, no long-term contract, cancel anytime. Get Sky Movies, Sky Sports and 13 amazing TV channels like Sky Atlantic with NOW TV passes. Catch the latest blockbusters and TV series instantly from Wuaki.TV