Orvis Answer Centre

Catalogue Questions

Welcome to the Orvis Answer Centre for Address Catalogue Questions! You'll find the answers to our most frequently asked questions about catalogue mailings and address modifications.

If you still can't find the answer, then contact our Customer Service department by live chat, email, or phone. Let us know that you didn't find the answer in the Orvis Answer Centre and we'll add your answer here.

Ordering a product on the web with your catalogue is an easy process. Enter the item number as it appears in the catalogue into the "Search" box located in the upper right hand corner of the website and click "Search."

How do I change my mailing address?

To request a change of address, you can notify us by mail, live chat, email, or phone.
Here is the contact address:

Please be sure to provide us with your exact name and address or the mailing label from your catalogue, so that we can identify you correctly. Because mailings are planned in advance, it may take several weeks for your address change request to become effective.

How do I cancel my Orvis catalogue subscription?

To request a subscription cancellation, you can notify us by mail, live chat, email, or phone. Here is the contact address:

Please be sure to provide us with your exact name and address or the mailing label from your catalogue, so that we can identify you correctly. Because mailings are planned in advance, it may take several weeks for your cancellation request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.