germantown carwash has been there for over 25 years. i see they have had some ups & downs with employees & management.... but to tell the truth i really have enjoyed their services. when i have had a complaint they have always fixed it on

3

kellil769384562
February 22, 20146Germantown Car Wash

★★★★★

germantown carwash has been there for over 25 years. i see they have had some ups & downs with employees & management.... but to tell the truth i really have enjoyed their services. when i have had a complaint they have always fixed it on

$978.02 + Tax: Too Expensive due to damage done by Germantown Car Wash...\r
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They spoilt my Toyota Prius 2006 Front dashboard Camera display. They gave the Accident/damage report on 9/1/2012 and asked me to get the estimate. When I got

3

kannanr370334278
September 05, 20126Germantown Car Wash

★★★★★

$978.02 + Tax: Too Expensive due to damage done by Germantown Car Wash...\r
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They spoilt my Toyota Prius 2006 Front dashboard Camera display. They gave the Accident/damage report on 9/1/2012 and asked me to get the estimate. When I got

We paid forty dollars for the "Biggie" package and told them we wanted the interior cleaned including the seats for our Jeep Liberty. I wanted my wife's car cleaned for her birthday. The manager also circled "armorall tires" and "armorall

3

stevenn1716880929
August 08, 20126Germantown Car Wash

★★★★★

We paid forty dollars for the "Biggie" package and told them we wanted the interior cleaned including the seats for our Jeep Liberty. I wanted my wife's car cleaned for her birthday. The manager also circled "armorall tires" and "armorall

$178.00 FOR A CAR WASH!!! I TOOK MY SPOTSTS CAR IN FOR A WASH AND WAX BACK IN EARLY JUNE. THE NEXT DAY I NOTICED MY AIR CONDITIONER VENT HAD BEEN BROKEN HALF OFF. AFTER TAKING IT IN THAT DAY,I WAS TOLD THAT IT LOOKED LIKE IT HAD BEEN DONE BY SOMEONE A LONG TIME AGO ( QUESTIONING MY INTEGRITY ! ).I AM THE ONLY ONE WHOEVER DRIVES MY CAR. AFTER GETTING QUITE UPSET AND DOING AN ACCIDENT REPORT, I WAS TOLD THAT THE GENERAL MANAGER WOULD CALL THE NEXT DAY. THIS IS JULY19TH AND I DON'T EVER EXPECT TO HEAR FROM HIM. THESE ARE THE MOST UNCARING AND UNPROFESSIONAL SO CALLED BUSINESS PEOPLE I HAVE EVER HAD THE MISFORTUNE OF RUNNING ACROSS. THEY COULDN'T CARE LESS!!! I AM IN THE PROCESS OF REPORTING THEM TO THE BBB AND ANDY WISE AT WREG. I AM OUT $178.00 FOR A WAX JOB.THAT IS WHAT I PAID TO HAVE MY VENT REPLACED. PLEASE STAY AWAY FROM THIS PLACE, AND TELL YOUR FRIENDS TO DO THE SAME. TONY BARRASSO

0

by TONY BARRASSO at Citysearch
July 19, 20111Germantown Car Wash

$178.00 FOR A CAR WAX!!!

★☆☆☆☆

$178.00 FOR A CAR WASH!!! I TOOK MY SPOTSTS CAR IN FOR A WASH AND WAX BACK IN EARLY JUNE. THE NEXT DAY I NOTICED MY AIR CONDITIONER VENT HAD BEEN BROKEN HALF OFF. AFTER TAKING IT IN THAT DAY,I WAS TOLD THAT IT LOOKED LIKE IT HAD BEEN DONE BY SOMEONE A LONG TIME AGO ( QUESTIONING MY INTEGRITY ! ).I AM THE ONLY ONE WHOEVER DRIVES MY CAR. AFTER GETTING QUITE UPSET AND DOING AN ACCIDENT REPORT, I WAS TOLD THAT THE GENERAL MANAGER WOULD CALL THE NEXT DAY. THIS IS JULY19TH AND I DON'T EVER EXPECT TO HEAR FROM HIM. THESE ARE THE MOST UNCARING AND UNPROFESSIONAL SO CALLED BUSINESS PEOPLE I HAVE EVER HAD THE MISFORTUNE OF RUNNING ACROSS. THEY COULDN'T CARE LESS!!! I AM IN THE PROCESS OF REPORTING THEM TO THE BBB AND ANDY WISE AT WREG. I AM OUT $178.00 FOR A WAX JOB.THAT IS WHAT I PAID TO HAVE MY VENT REPLACED. PLEASE STAY AWAY FROM THIS PLACE, AND TELL YOUR FRIENDS TO DO THE SAME. TONY BARRASSO

I have going there for quite a while and the service is not as good as it used to be but the issue I have is with added charges. The last two times I have been there I asked for a $15.99 car wash and when I got my reciept I discovered I was charged almost $30. I was not told about these extra charges until I asked about the charge amount. This is not a good way to do business and I will not be returning.

0

by tapir1958 at Citysearch
January 28, 20111Germantown Car Wash

Added Charges

★☆☆☆☆

I have going there for quite a while and the service is not as good as it used to be but the issue I have is with added charges. The last two times I have been there I asked for a $15.99 car wash and when I got my reciept I discovered I was charged almost $30. I was not told about these extra charges until I asked about the charge amount. This is not a good way to do business and I will not be returning.

I paid over $30 for the mid level wash that is posted for $14 and some odd cents. They asked me if I wanted them to wipe down the dash and console. They said that I paid $3 extra for what they classify as a ""biggie"" (Volvo V70 wagon) & over $10 to wipe down the dash and console. When they finished, the wheels were extremely dirty. When I asked about them they asked if I paid for a wheel & tire detail. They said they would clean them this time, but I would have to pay next time. Needless to say, there will be no next time.

0

by 3EJ at Citysearch
December 03, 20091Germantown Car Wash

Expensive & Poor Service

★☆☆☆☆

I paid over $30 for the mid level wash that is posted for $14 and some odd cents. They asked me if I wanted them to wipe down the dash and console. They said that I paid $3 extra for what they classify as a ""biggie"" (Volvo V70 wagon) & over $10 to wipe down the dash and console. When they finished, the wheels were extremely dirty. When I asked about them they asked if I paid for a wheel & tire detail. They said they would clean them this time, but I would have to pay next time. Needless to say, there will be no next time.

Pulled up first in line, and no one was behind me. By the time I got out of the car and walked in the door, they had already supposedly completed the vacum (less than 60 seconds). Complained when I paid and nothing was done. After the wash which was insufficient, the drying was totally unacceptable. I had to take a rag and finish drying the car my self. Water was still running off the car when the dryer indicated it was done. Very unhappy and this is not the first time I have received unsatisfatory results here. Will look elsewhere!

0

by SLD at Citysearch
May 30, 20091Germantown Car Wash

Received very bad service - wanted to give no star rating

★☆☆☆☆

Pulled up first in line, and no one was behind me. By the time I got out of the car and walked in the door, they had already supposedly completed the vacum (less than 60 seconds). Complained when I paid and nothing was done. After the wash which was insufficient, the drying was totally unacceptable. I had to take a rag and finish drying the car my self. Water was still running off the car when the dryer indicated it was done. Very unhappy and this is not the first time I have received unsatisfatory results here. Will look elsewhere!