Subsequent installs/upgrades fail after initial install/upgrade

Technote (troubleshooting)

Problem(Abstract)

If the initial install/upgrade of the Tivoli Storage Manager server completes but subsequent steps fail in that initial install/upgrade, the next time the install/upgrade is run, it will fail due to the Tivoli Storage Manager server already being installed.

Diagnosing the problem

Under these circumstances, the de/<account>/de_trace.log file in the logs.zip file will show the following errors : ACUDCI0015E Nothing to install for package with root IU [TSM Server] ... ACUPRI0022E IUProcessor: dependencies check result status is 'false'. The checks for this change request did not pass.

Resolving the problem

The logs from the first install/upgrade attempt will need to reviewed to see why it failed. The cause for the initial failure would be anything, so the resolution for that initial failure will not be documented in this document.

Once the cause for the initial install/upgrade failure has been identified, you will need to remove the Tivoli Storage Manager server from the deployment engine.

Use the output from the de_lsrootiu command to determine <UUID> and <discriminant> values.