On receipt of a booking request, a quotation will be issued. Upon acceptance thereof in writing, the reservation will be provisionally booked and thereafter an invoice will be issued. A 25% non-refundable deposit calculated on the total accommodation cost must be settled within 7 days from receipt of invoice.

The reservation will be confirmed as guaranteed in writing upon receipt of the 25% non-refundable deposit.

Payment of the remaining 75% must be made 31 days prior to arrival.

A 100% immediate payment is required for bookings made less than 31 days prior to arrival date.

Payment of the deposit as referred to above shall constitute acceptance of these Terms & Conditions.

Final reservation details and rooming lists are required 31 days prior to arrival.

Payment Policy:

Direct bank transfers (EFT’s) or Credit Card transactions.

Payment will only be confirmed as received provided that they comply with the following requirements.

Our reservation number must be used as your payment reference for all payments. Proof of payment must be emailed to Safari Air Wing together with the following information:

For transactions originating outside the Republic of South Africa, all amounts due must be requisitioned in ZAR – South African Rand only. Should an amount due be requisitioned as a foreign currency amount, the drawer will be invoiced for any resultant foreign exchange commission charges.

Cancellation Policy:

Safari Air Wing reserves the right to immediately cancel any guaranteed and / or provisional booking(s) that fail to comply with the payments policies as listed above.

The Guest / Tour Operator and / or Agent will be timeously advised of said cancellation by way of an email notification.

Cancellation or rescheduling requests will only become effective on receipt of a written request. In addition to this a cancellation / rescheduling penalty will be levied as follows: