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Journal Articles

A Glimpse into Policy Informatics: The Case of Participatory Platforms that Generate Synthetic Empathy

2013, Communications of the Association for Information Systems

R. Krishnamurthy, K.C. Desouza, E. Johnson, A. Bhagwatwar

Abstract

We introduce policy informatics as an emerging research space. Policy informatics is the study of how information systems are leveraged towards solving complex public policy problems. Leveraging information systems requires: (1) platforms for citizens to participate and engage in policy processes and with public agencies; (2) public agencies to utilize technologies to take advantage of information reservoirs for evidence-driven policy design; and (3) public agencies to be more transparent, participatory, and collaborative.