Welcome to an Engaged Community

There's a better way to personalize your website experience. With myConnection, the profile you create allows you to set up a unique starting point for the tasks and transactions that you want to complete in your time on this website. Use myConnection to gather the information that you most care about from across this website into one central location, giving you greater control over how you connect with your community.

Note: Please provide a copy of your lease (if applicable) when you complete the application. You may print and complete the application ahead of time but the account must be opened in person.

Disconnecting ServiceClosing an account or disconnecting service must be done in person and only by the account owner. The disconnection form must be completed and a photo ID must be provided for account verification.

You may print and complete the Disconnection Form ahead of time but the account holder must return it to City Hall in person to discontinue service.

Transferring ServiceTransferring service from one address to another inside the city limits may be done in person by the account owner. The transfer form must be completed and a photo ID must be provided for account verification.

You may print and complete the Transfer Form ahead of time but the account holder must return it to City Hall in person to transfer service.

We regret any inconvenience this may cause, but in order to protect your service and your personal information these actions must be completed by the account holder in person.