Shipping & Payment Policies

Most orders are processed within one business day from original receipt of order, and approval of credit card. We offer several options for shipping orders through UPS, and FedEx. Our website is set up to offer you UPS shipping automatically. All shipping charges will be indicated on your order form. We have the right to substitute Fed Ex, UPS for USPS or vice versa depending on shipping location. We will always substitute with the identical form of shipping; ie: if you paid for overnight shipping, you will receive overnight shipping, if you paid for 3 day, you will receive 3 day shipping.

Whenever we offer free shipping, product will be sent by UPS or Fed-Ex ground, unless requested otherwise and charges will be added to the shipment. All FREE SHIPPING offers are for US GROUND orders only includes the continental United States of America, not Hawaii, Alaska, Puerto Rico, or APO/FPO addresses.

Returns Policy

Item(s) must be returned within 14 days after arrival.
Refund will be given as: Exchange Only.

Upon receipt of merchandise inspect product carefully, should you find that the product does not meet your expectations, or satisfaction, contact us at once through our contact page and tell us your concerns, so we may make every effort to satisfy your purchase. We will not accept any returns on locksmith tools, any items listed as discontinued, special order items, or items held for more then 10 days. Obviously we will exchange any item which was delivered defective or in the rare instance of shipping the wrong product.

In the unlikely event that we cannot amicably resolve your issues.

We will accept stock items returned within 10 days from purchase date in saleable condition, subject to a 25% restocking fee + shipping charges. Non-stock items, or items held more than 10 days of the purchase date cannot be returned. We will accept defective returns within the manufacturer's warrantee period if sold by KeylessAccessLocks.com. The customer is responsible for all shipping charges related to returns. If you return an order that included free shipping; you will be charged the appropriate amount it costs us to ship your the order - (this shipping charge has nothing to do with all other shipping fees that are the responsability of the customer).

Warranty Information

Warranty Duration: Manufacturer Warranty.

KeylessAccessLocks.com/ B&H Depot is a customer service oriented company. We strive to deliver the very best in product, price, and service. Please educate yourself with our company policy, which will make any transaction with us most enjoyable. Because we are an e-commerce company, mistakes can be made. We have the right to refuse any order that we feel the price or description was a mistake, or imporper discount code useage. An example of a mistake can consist of our programmer typing $45.99 opposed to $4599.00 or even as simple as our manufacturer raising their prices without giving us adequate time to update the site