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Here’s a question for you – When last have you conducted a dry -run or have had an independent audit of your hospital group’s crisis plan – its communication management and emergency action plans? Especially with the media furore and presence at Nelson Mandela’s hospitalisation and with the proliferation of social media tools and mobile […]

A News release by Fleishman-Hillard on Business Wire caught my attention this morning, especially the caption – Majority of Analysts Say a Poorly Managed Crisis Causes Detraction in a Company’s Value According to the release, the biggest mistake companies make during a corporate or operational crisis is a lack of communication and transparency with stakeholders […]

I have been contracted to run a course for Marcus Evans called Crisis Management and Communication for Reputation Protection at the Grand Millennium hotel, Beijing, China 24 – 25 March. Check out the Event Website: http://bit.ly/gcctGS

Reputational risk is the risk that an activity, action or stance performed or taken by a company or its officials will impair its image in the community and/or the long-term trust placed in the organisation by its stakeholders, resulting in the loss of business and/or legal action. Essentially all risks and all related components of […]

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Your Reputation Matters! For the past 19 years, this has been my slogan, my business, my passion - I speak, consult, train, challenge and assist management about how to manage a Company's Most valuable asset and dangerous risk...

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Reputable Quotes

Saw a bumper sticker - In God we trust, all others pay cash

Talk doesn't cook rice!!!- A Vietnamese Proverb
Words are empty. Actions speak louder than words. In the field of Reputation Management this is so true. The actions and behaviors of management either add or distract from building reputation.