After a bumpy road for the past few years, it feels like we're finally getting back on track in a lot of ways. Some things stayed good throughout the difficulties - good coworkers, good work/life balance, a positive atmosphere, and the priceless opportunity to work alongside the talented and hilarious Randy Befumo.

Cons

HR is still getting back on its feet, so a lot of the issues on that side are still not under control. Benefits are good, but salaries still aren't competitive against similarly-sized companies in the Bay Area.

A lot of folks are operating like we're still a startup underdog, but others expect us to act like a huge, cautious company. That tension can be confusing and leads to mixed messages from our leaders. Not everyone in a leadership position is qualified or ready to lead other people, so be prepared to lean on their peers for help.

We were largely centralized in SF for a really long time, so the transition to being a global company with teams spanning continents has been a tricky one. I think we will get there, but it's a painful thing to navigate while we figure it out.

Advice to Management

Your employees notice the positive steps you've taken over the last year or so. Sometimes we might seem like we'll never be satisfied, but it's only because we believe in the fundamentals of the company and want to see it become truly amazing.

Make sure the leaders in the middle of the org chart are delivering messages consistent with those at the top, and that everyone's actions are consistent with their words.

Thank you for your point of view! As a member of the team for a few years, you've definitely seen evolution - that's for sure. :) .

I appreciate your advice to be thoughtful about upcoming leaders and mid-level managers. From what I experience, I believe we are poised to lean into the development of all leaders in the organization from a much stronger starting point than ever before.