Ecommerce + Order Fulfillment

Expert Order Fulfillment

With the rise of online retail, order fulfillment services are a necessary part of the modern supply chain. But with 38% of buyers saying that they wouldn’t purchase from a supplier again following a negative experience, it’s essential that those tasks are performed accurately and on-time.

Dockside services the ecommerce channel for a broad variety of online businesses, from apparel to fitness equipment to children’s activity books, each with differing product profiles and peak season(s) volume challenges.

Our business implementation protocol, combined with our disciplined logistics processes governed by our ISO 9001:2015 accredited Quality Management System, assures you of the results that you want: fast and accurate shipping, ensuring your customers get the goods they ordered in a timely fashion, at a cost that works.

Our order fulfillment services include:

Container drayage

Unloading

Product Segregation

Palletizing / Stretch-wrapping

Storage (racked and non-racked)

Picking (individual cartons, pallets, building mixed pallets)

Labeling

Palletizing

Shipping (UPS / Fedex, LTL, FTL)

Product rework / configuration

Returns handling

WMS-based inventory control with EDI capability with any system

[General Electric] has worked with Dockside on packaging optimization programs in other parts of the country. We are pleased to be able to expand our program with them...Their specialized packaging expertise and familliarity with our products helps to improve our competitiveness- Chris Horne, GE