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We decided to stay at this hotel because the hotels in Boston were expensive. This was a mistake.
The hotel is around $100 a night, but parking is $30 a night (which is ridiculous and expensive for a place so far). Then you have to drive in and park the car downtown. Parking by quincy market is around $30-40. Prudential...
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************ was charged more because they forgot to do the check out!!! **********
I was in this hotel about a month ago and my nightmare has not finished yet.
1. No respect for my reservation, reserved 2 beds only one available!
2. Parking is not included, however, you can make an "arrangement" at the reception (How much would you pay...
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We checked in after 1am and were surprised at the cost of parking (especially since we were leaving early in the morning). The clerked worked with us on that graciously, but it still did not go smoothly. I had requested a room on an upper floor, and happily found that it was quiet despite being directly over the Mass Pike....
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Dear Elise B,
Thank you for staying with us and I am so glad that you enjoyed the stay. I'm glad to hear that you received good customer service during your stay and enjoyed the room. I will be passing your feedback on to our General Manager. Once again I'd like to personally thank you for your business and for...
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Where do I start? Well let's start with the fact that we called early and said, "due to traffic, we will be checking in late...is that a problem?" We get a response over the phone saying, "Nope, no problem at all" GREAT! wonderful!
We get to the hotel at about 1 am & we're waiting for about 10-15 minutes. The...
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Dear DarbySeverin,
Thank you for staying with us and I am sorry to hear that we were not able to meet your expectations during your stay. Obviously the situation you've described is completely unacceptable and is not a good representation of the high customer service levels that we strive for at our property. I implore you to contact the hotel...
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Got a room with only we one bed when we asked for 2, had to take turns on the couch. Half the time our magnetic cards would not work so we had to constently go to the lobby to have them changed. Bad isolation in the room, there was always a cold air draft coming from the windows. Also the...
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Dear mlgauthier ,
Thank you for staying with us and I am sorry to hear that we were not able to meet your expectations during your stay. I'm sorry to hear about the noise and room issues experienced and will be passing your feedback on to our General Manager. Once again I'd like to personally thank you for your business...
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I had a very positive experience here for an 8 day stay. The only drawback is the expected noise that comes from having the hotel situated over the Mass Turnpike. Get over it (literally) and bring some earplugs and it won't bother you. In the meantime, great rates, great rooms, but most of all great, helpful staff. Too many good...
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Dear Tom S,
Thank you for staying with us and I am so glad that you enjoyed the stay. I'm sorry to hear about he noise issue and will be passing your feedback on to our General Manager. Once again I'd like to personally thank you for your business and for the much appreciated feedback especially about the staff.
We...
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Save yourself $200 and sleep in your car next to the interstate! This is the noisiest place I have ever stayed in my 35 years as a road warrior. Interstate 90 runs under this hotel along with the passenger train! Then they hit you with $28 to park your car to boot. I asked the front desk my usual question...
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Dear Magoo41,
Thank you for staying with us and I am so glad that you enjoyed the stay. I'm sorry to hear about he noise issue and the trouble at the front desk; I will be passing your feedback on to our General Manager as well as the front office manager. Once again I'd like to personally thank you for...
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I stayed at this location visiting a company across the street so it was hard to beat. It's a pretty quick run from Logan too - about 20 - 25 minutes and 45 to 50 bucks cab fare or a little better with Uber. The hotel is older and literally straddles a major highway - so some of the rooms...
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Dear Scott E,
Thank you for staying with us and I am so glad that you enjoyed the stay. I was glad to hear that you enjoyed our staff, especially Maaty as we pride ourselves on our customer service. I will be sharing this with his manager as well as with our General Manager. Once again I'd like to personally...
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I drive in to see Bruins or Sox games occasionally and like to stay close to town so I don't have to drive home late. I usually shop for three or four star hotels on a price basis and most often will stay in either the theater district or in East Boston by Logan Airport. This time, the Crowne Plaza...
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Dear Poeboy,
Thank you for staying with us and I am so glad that you enjoyed the stay. I'm glad you found it convenient to your needs and enjoyed the friendliness of our valet staff. We pride ourselves on our customer service and I will be sharing this with our team. Once again I'd like to personally thank you for...
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We stayed at the Crowne Plaza for one night. It is a good location but none of our 3 GPS devices could find it since it sits over I-90....Get off on Exit 17 no matter what your gps tells you.
It is a good hotel, big rooms, nice beds, good shower, and clean. We were not bothered by any road...
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Dear Twincitiesonthego,
Thank you for staying with us and I am so glad that you enjoyed the stay. I'm sorry to hear that you had trouble finding the hotel and will be passing your feedback on the parking and restaurant prices on to our General Manager. Once again I'd like to personally thank you for your business and for the...
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Amenities

Questions? Get answers from hotel staff and past guests. Ask a question

Highlights

Pool

Restaurant

Room Service

Fitness Center with Gym / Workout Room

Bar/Lounge

Free High Speed Internet ( WiFi )

About the property

Wheelchair access

Non-Smoking Hotel

Things to do

Pool

Restaurant

Fitness Center with Gym / Workout Room

Bar/Lounge

Hot Tub

Room types

Non-Smoking Rooms

Family Rooms

Internet

Free Internet

Free High Speed Internet ( WiFi )

Services

Room Service

Business Center with Internet Access

Meeting Rooms

Dry Cleaning

Laundry Service

Banquet Room

Multilingual Staff

Official Description (provided by the hotel)

A Landmark Boston Area HotelWelcome to the Crowne Plaza® Boston - Newton hotel, uniquely situated over the Massachusetts Turnpike in lovely Newton - close to prominent universities and hospitals. Only 5 miles to all the excitement and culture of Boston, minutes from Fenway Park, and convenient to Cambridge and the bustling 128 beltway, our location, on the MBTA bus route, provides direct access to all these locations.The 270 spacious guest rooms have been stylishly redesigned and feature 37 inch flat screen televisions, complimentary high-speed wireless Internet and room amenities. Marthas Restaurant & Bar serves regional favorites for breakfast, lunch, dinner, and drinks. Relax in our indoor pool or enjoy a workout in the adjacent fitness area. The on-site parking garage is available for $9.00 per day, significantly less than Boston prices.Our location off the Massachusetts Turnpike makes us the most convenient site for local and regional meetings and events. We feature seven distinctly different meeting rooms, totaling 7,000 square feet, each newly remodeled, including a state-of-the-art executive boardroom and a stylish ballroom with natural lighting. Crowne Plaza® Hotels are The Place to Meet, featuring a dedicated manager to oversee every aspect of your meetings planning and execution. We are also ideal for special celebrations with menus and packages available to meet every taste....more less

Additional Information about Crowne Plaza Boston-Newton Hotel

Address: 320 Washington Street, Newton, MA02458

Phone Number:

Location:United States > Massachusetts > Newton

Price Range (Based on Average Rates):
$$

Hotel Class:3.5 star — Crowne Plaza Boston-Newton Hotel 3.5*

Number of rooms: 270

Reservation Options:

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Also Known As:

Sheraton Newton

Newton Crowne Plaza

Newton Sheraton

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