Due to the continued expansion of our business in the Dublin area we currently have a requirement for a Care coordinator

Accepting allocating and processing referrals for new work
Accepting and processing changes and amendments to existing care packages
Assigning care workers to customers, whilst working within the standards and requirements of the company
Working with other members of the administration team to ensure high quality service provision
Talking to the company’s customers about their care
Covering and processing all short term changes to care packages
Keeping records and paper files up to date with changing information
Preparation of reports as required
General office duties
On call – Provide an emergency on-call service

Skills Requirements:

To understand the needs of customers
To understand the workings and policies of the company
To understand how our relationship with other stakeholders works
To maintain files and computerised records to make sure they are up to date at all times
To meet new care workers and start their work as quickly as possible
To establish and maintain good working relationships with customers
To establish and maintain good working relationships with colleagues
To establish and maintain good working relationships with Bluebird Care workers
To establish and maintain good working relationships with other healthcare professionals.
To be able to prepare reports if/as required