SHIPPING:

- All products qualify for free shipping - Most Orders Ship the Same Day - Fast delivery with UPS, DHL, EMS or FedEx

RETURNS:

If you return your purchase, then the cost of shipping will be deducted from any refund or credit.

If there is a problem with your order, call Violet Design Microphones immediately. We will take care of you no matter what.

If you are not satisfied with any product, you may return it for a refund of the purchase price, an in-house credit, or exchange for another product within a fair amount of time from the shipping date (14 days). If your purchase was eligible for Free Shipping, the shipping cost will be deducted from your credit or refund.

Returns must be in the complete and original packaging with all accessories and complete documentation (Owner's Manual, warranty card, quick start guides etc.), show no signs of wear or use and include a Return Authorization number or be subject to a restocking fee.

DEFECTIVE PRODUCTS:

In rare cases it's possible that a product has a manufacturing defect. If you believe you've received a defective product, the first thing you should do is contact Violet Design Microphones. If we determine the unit failed under warranty within 30 days of purchase we will cover shipping costs to replace the unit for you.

10 YEARS WARRANTY

Violet Design handmade microphones have been on Pro Audio market for the past 10 years.
We have extend our warranty to 10 years, because we are confident that Violet microphones are the most durable on the market.

We are also extending warranty on those microphones that were sold before 2007 (for which the 5 year warranty has already been expired)

In the past few years, after an extensive research and testing period, we have introduced numerous innovative technologies and designs to the microphone industry, such as the "Magic Ear" capsule, our latest capsule diaphragm technology "Golden Drops", a new design of shock mount as well as metal mesh pop-filter, and last but not least, the “Global Pre” - the most compact microphone preamplifier body for vintage bayonet heads.

ABOUT

It is almost impossible to picture today's pro audio and recording industry without technological innovations introduced by Violet™ microphones.

For end users, Violet's vast experience in microphone technologies coupled with graceful designs adds up to unprecedented quality. All Violet Design microphones are hand made in Latvia.

Violet Design was founded in 2003 to facilitate the manufacturing and worldwide distribution of Violet™ and Flamingo™ branded microphones.