After having this coffee maker a few months I needed to get a replacement basket to put your filter and coffee in. Guess what? You can't get a replacement basket. Black & Decker doesn't make them anymore. You can get the crafe but not the basket. Because I can't get the basket, I am suppose to begetting a whole new coffee maker. That was two weeks ago. Still waiting.

The items that we found to be problems with this coffee maker are: 1. Water Cup markings are only on the left side of the carafe. 2. The display is only visible if you use a flashlight to look at the readings. 3. There is no positive feedback from the settings i.e. strong or auto. 4. The Duralife glass carafe shattered in a thousand pieces when dropped less than 8 inches. 5. The cost of the replacement carafe will be 66% of the original cost of the coffee maker. What does this say about the quality of the rest of the coffee maker? Of course I can always buy a comparable coffee maker for the price of the Duralife Carafe.

Okay programmable coffee maker but the display does not illuminate so you can't read it which makes it difficult to use, unless you get down to the display level or use a flashlight. Not waht you want first thing in the morning.

This coffee maker is very messy. The Sneak-A-Cup feature doesn't work and constantly leaks coffee on the burner. Try to catch it with a paper towel and you get burned. When you lift the lid, there is so much water on the top, and it drips down the back of the coffee maker and all over the counter. I'm sorry I've purchased this product, it is a hassle. I'm so frustrated with it I had to post this. I wouldn't recommend this to anyone.

It makes a total mess every time you brew a pot of coffee. The coffee maker is good except that it I use a gold filter and the pressure of the water blows the coffee grinds over/out of the filter creating a mess every time you try to brew a pot of coffee. The overflow also flows coffee grinds directly into the fresh pot of coffee. I use high end coffee beans that are professionally ground for the gold flat bottom filter and this is not acceptable.

The only way this coffee pot is 'fast' is you program it an hour before you wake up. Even on the 'fast' setting you cannot get a cup of coffee out within ten minutes (for a 6 oz. cup.) I know 12 cup coffee makers that in ten minutes can brew an entire pot in less time than this does for just one cup. I DO NOT recommend this product if you want a 'quick' cup of coffee. (I've, unfortunately, owned this for three months. Tried every setting, repeatedly cleaned it with vinegar, etc. - to add.)

Bought this product yesterday, and I'll be returning it today. The clock runs fast by about 10 minutes every hour! As a result, I awoke to cold coffee that had been brewed hours before I woke up. I have set the clock several times, and each time it runs fast. Probably won't buy another B&D appliance if they can't even get the clock to work right.

This coffee maker hasn't lasted one year. The clock jumps ahead 2.5 hours at will, it takes 45 minutes to brew one pot, it beeps after one minute instead of when done brewing, and the cleaning cycle does not work at all. B&D should stick to make tools.

1. You have to be a marksmen to pour the water into the reservoir due to the tiny space they have given you to do it. 2. Annoying loud beep at end of every brewing cycle ~ not what you want you to hear at 5:00 a.m. 3. Every time you remove carafe from unit, condensation falls onto the hot plate causing it to burn, scorch, and deteriorate the non-stick coating 4. Hands down worst coffee maker ever. 5. Garbage.

After our first Black and Decker coffee pot stopped working after using it not even a year, we got this one. This one cost more but only lasted us a month. They just stop working. The lights will light up and the clock works, it just doesn't brew. Such a shame all of our Black and Deckers have done this.