Customer support in English
You can inquire in English regarding purchasing AHS products at AHS store.
Email address is on Purchase Guide.
For technical support regarding use of VOCALOID voice libraries from AHS, please contact us at the same Email address.
For technical support regarding use of VOCALOID Editor, please contact YAMAHA. http://www.vocaloid.com/en/support/

System Requirements
Here are the system requirements for VOCALOID3 voice library.

Mac
HDD space: 2GB + 200MB and more
A system with Cubase 7 series and VOCALOID Editor for Cubase installed is necessary.
*Accordingly, the system needs to meet the system requirements of those two applications.

Please make sure to check if your system meets the requirements before purchase.
We cannot not refund for your not checking these requirements beforehand.
Also trial version of this product is available down below on this page.
We recommend that you try it before purchase.

FAQQ1: Do VOCALOID2 and VOCALOID3 have English GUI?

A. Regarding VOCALOID2 as standalone application, only Japanese GUI is available.
But if you have VOCALOID Editor, you can load them onto VOCALOID Editor which has English GUI.
On VOCALOID3 Tiny Editor, you can switch English and Japanese through configuration.

Q2: How can I use VOCALOID3 for Mac?

A. You need Cubase7 series (such as Cubase7 and Cubase AI7) and VOCALOID Editor for Cubase, too.
You can use VOCALOID3 Voice Library for Mac on Cubase as a plug-in.
For details, please contact YAMAHA VOCALOID3 Customer Center.
http://www.vocaloid.com/support/

Q3: On the AHS store website, sometimes there seem to be different prices for the same product. Why?

We sometimes have special sales from time to time, which are temporary.
Otherwise, we may have "AHS user special version" prices, which are for those who have other AHS software products beforehand.
You can purchase at that price if you already have AHS software products.
We also have "Upgrade version" prices, which are for those who have an old version of the same product.

・Tohoku Zunko trial version（Japanese Only）http://www.ah-soft.com/trial/vocaloid_zunko.html
After clicking this link, it jumps to a page of EULA(sorry in Japanese only).
If you agree, check the box at the bottom and click the grey button.
And Then it jumps to the a page of warnings (sorry in Japanese only).
At the bottom below the character picture, there is a button to download the trial version program.