GDPR Online Privacy Notice

We process personal information for certain legitimate business purposes, which include some or all of the following:

where the processing enables us to enhance, modify, personalise or otherwise improve our services / communications
for the benefit of our customers

to identify and prevent fraud

to enhance the security of our network and information systems

to better understand how people interact with our websites

to provide postal communications which we think will be of interest to you (in the event of your using the contact
form included within this website)

to determine the effectiveness of promotional campaigns and advertising.

Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high
regard and take account of these rights. You have the right to object to this processing if you wish, and if
you wish to do so please
click here.

Please bear in mind that if you object this may affect our ability to carry out tasks above for your benefit. If
you wish to read more about our policy and procedures relating to the fair processing of data
click here.

Services

TouchStar are a UK designer and manufacturer of the most robust and competitively priced handheld and
FLT mounted data terminals. Since our first installation in 1987, we have become long term suppliers
to many leading organisations throughout the World with a UK based support structure that out rivals
any other supplier. This includes:

Hot swap next day delivery and collection of damaged devices as part of our standard support
package.

All devices returning from our support office are pre-configured out of the box.

All-inclusive support programmes that include accidental damage.

On site problem solving during the life of the system as part of standard support.

Recently launched models supported until 2026 as a minimum guaranteed.

TouchStar’s UK based, dedicated mobile engineering team ensure quality repairs and effective support.
A range of integral and additional enhanced support services are available to support the optimised
running of your business operation:

24/7 UK Based Support Helpdesk.

E-Portal Online Booking System for instant, online support.

Rapid Response Call Out from our team of qualified mobile engineers.

Advance Exchange Swap-out options.

If you have any questions don’t hesitate to call us on +44 (0) 161 874 5050 or
email and take advantage of our free expert advice.

Contact Us

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We retain the information you supply to us solely in order to deal with your query. We do not
share your data outside of Touchstar Technologies and we do not use it for marketing purposes.