Job Sheet Software and Job Management Help Desk

Stop Filling in Paper Job Sheets

Use Your Phone & Tablet

Job Management HELP DESK

Mobile Jobsheet is a web portal linked to your mobile workers. No more lost or missed job sheets. MOBILE JOBSHEET can capture notes, times worked, parts used, before & after images, customer signatures. They simply upload the jobs and the system stores the data and produces a bespoke PDF job sheet based on your design. SIMPLE, EFFECTIVE

Mobile Jobsheet Features

The Mobile Jobsheet system is very straightforward and easy to use. There is a dedicated mobile user log-in either via the "Live" cloud based system, or our dedicated Android / Apple App.

Management log-in for the main office to create, edit and generally manage all jobs and account configuration. To read more about the Management Log-in CLICK HERE

The MOBILE log-in is for mobile users to enter job data, capture the customer's
signature and send emails to head office and the customer (if required). We have a choice for mobile users of either our "Live" cloud based log-in if they have internet access or alternatively for off-line use (e.g. when there is no internet access) we have an Android / Apple App. To read more about the Mobile Log-in CLICK HERE

A key part of the system is the job sheet that is generated at the end of the visit. THe template used can be customised to look virtually the same as your current design or we will design a new one based on your criteria. This is included free when you decide to sign-up with our Mobile Jobsheet System. To read more about jobsheet design CLICK HERE

Management Log-in.....

Here you configure the system settings and track jobs in progress. Full control over the complete system; including:

Full access to configuration options

Monitor all jobs

Start a job and assign to staff

Flexible display including colour coded jobs based on their status and the ability to select which columns to display

Edit parts. times, notes added by the mobile users

Recreate jobs sheets

Set-up mobile users

Mobile User Log-in.....

Mobile Users complete details about the job, the work done, times worked, parts used, and collect the cusomer's acceptance signature. Choice of either: 1) logging in to the "Live Real Time Cloud" based sysem, OR 2) Selecting our Android / Apple App to work completely offline. Features include:

Each user has a unique log-in

Collect the customer signature

Record all aspects of the visit (e.g. work done, further work required, parts used, times, signature)

On completion/synchronisation an email is sent to the office and all entries are available from the management log-in

All parts, times, notes and images added by the mobile users can be edited in the management log-in

Switch between Live Cloud based system and the Android / Apple App and vice-versa

We use a small commercial program that shares our computer screen with you via the internet. We also phone you at the same time so we can demonstrate the system in 'real time' and you can see and ask any questions. This ensures that we focus on the things that you are interested in.

How long does the demonstation take?

Typically we can demonstrate the main features in 10-15 minutes, but we are very happy to spend longer in order to answer any questions you may have. We can also arrange follow-up calls or demonstrations if more people need to see the system or you just have further questions.

Need Our Mobile App or Our "Live" Cloud System?

If your mobile users need to capture customer signatures and log job data when there is no internet access then you should select to use our Android / Apple App. The Android / Apple App allows mobile users to download all their jobs (when they have internet access). Any changes made on the App are saved on the device, once back in internet coverage they can synchronise all their completed work back to the main system.

If your mobile users will always have internet access when they log their job data then our "Live" Cloud system will work fine. With the "Live" system you do not need a special phone or device. As long as your phone or tablet has a touch screen, an internet browser and an internet connection, then the Mobile Jobsheet system will work fine. The device can be Apple, Android or Windows operating system. However, if you want to use the mobile system "Off-line" (e.g. when there is no internet access) then you will need our Android / Apple App

NB: The central Management Login-in is fully cloud based as it will typically be accessed at the office.

Frequently Asked Questions (FAQ's)...

If you are only using our "Live" system (e.g. only using with an internet connection) then you do not need a special phone or device. As long as your phone or tablet has a touch screen, an internet browser and an internet connection, then the Mobile Jobsheet system will work. The device can be running the Apple, Android or Windows operating system. However, if you want to use the mobile system "Off-line" (e.g. when there is no internet access) then you will need an Android / Apple device and our Android App.

Yes we currently have an app for the Android and the Apple operating system. However, if your mobile users will always have an internet connection when they want to log job information, then an App is not required and they can log in to our "Live" cloud system.

A new job can be started in the field by the Mobile User or by the office using the Management log-in.
1) The office/administrator, can simply log in to the Management area, add the customer, the address, reported problem or work required and assign it to the Mobile User. The Mobile User will then see this job when he/she next logs in. They complete the notes, time, parts, and mileage etc., gets the customer to sign and finally sends the jobsheet to head office (and the customer if required). All information entered about the job can be reviewed and edited back in the Management area.
2) Alternatively the Mobile User can, while at the customer site, start a new job, enter the customer details, work done, parts, time etc. get the customer signature and send the jobsheet to head office.

YES, when you sign-up to Mobile Jobsheet you are supplied five mobile user accounts; the first mobile user account will already have been set-up (details in the welcome email), the remaining four mobile user accounts can be created in the management configuration area. Having different Mobile User accounts means that each user gets their own set of jobs and you also know which mobile users have completed which jobs.

The Management log-in area is designed specifically for you to manage all the jobs and also manage the account configuration. When you log-in to the Management area you will see a complete list of all jobs and for each customer. You are able to review all information entered by the mobile user, which you can edit and recreate jobsheets if required..

If the mobile users have our Android / Apple App they will be able to work offline when completing the job data, obtaining customer signature etc. Internet access will only be required to download the jobs assigned to them and when synchronising the information back to the main system.
However, if your mobile users select to log-in to our "Live Cloud" system their devices will need to be connected to the internet at all times.

Yes, when the mobile user is using the Android / Apple App. Each time the mobile user enters a time entry for a job the longitude and latitude of the device is recorded and is viewable from the manage log-in (note: device must have the 'Location Services, access to my location' turned on). So assuming the mobile user enters the time spent on the job in real time then their location at that time is captured.

If the "Live" Cloud based system is being used then current location is not captured.

What Our Customers Say

Thank you so much for all your help during the past two years.
We have found that your system keeps improving and our company benefit greatly from using it. We can complete a job send the jobsheet via email to the customer so that they are aware of the situation and if there is further work needed.
It is great to have immediate updates for the work completed
We are so happy with the service and the ongoing help provided by you that we are now using it for our sister company.
Keep up the great work
Thanks

Lynn, Premier Restaurant Engineering

We have found the Mobile Jobsheet system has simplified our work flow and helped us improve our call handling process. The system is really straight forward for our engineers making everything clear and concise. I would have no hesitation in recommending Mobile Jobsheet. If we ever have any questions or issues with the software Infotek Software’s support is always available, friendly and easy to contact.
They have honestly been one of the best companies we have ever worked with and hope to continue to do so for many years.

Paul, Director Latent Digital Solutions Ltd

We cannot recommend Infotek Software
highly enough.

Henry, Decor FM

The flexibility and simplicity of the system is fantastic allowing us to import our customer database, job creation is simple and then having the data relayed to our engineers mobile devices made our operations so much more streamlined and efficient and therefore cost effective. The reporting system aids with engineer timesheets and also gives us the ability to monitor our chargeable, installation or warranty jobs during set financial periods. The backup received from the Infotek team has been excellent and I would have no hesitation in recommending this product to businesses of any size

Ian, Tong Peal Engineering

The Installation, configuration and
training was very easy and we continue
to be impressed with the business
improvements we are seeing and the
great support we receive.

Eileen, Crystal

Using the Mobile Jobsheet system allows our three teams to use just the one system which has significantly improved our ability to plan and arrange our workload and ensures that we have a signature as evidence of the work that has been done and that we know the status of all jobs. I would not hesitate to recommend the system to other companies. The system is easy to use and Infotek Software’s support is excellent. They are able to help customise and help us get the best from the system

Phil, Primair Ventilation & Fabrication

I have been using Infotek Mobile Job Sheet System for 2 years since we won a local council contract.
I don't how we managed before, we would never go back to paper job sheets. (makes it very environmental friendly system)
Mobile Job Sheet is a very cost and effective tool for managing all our jobs man hours and materials.
The live browser has always been consistent in use never had any problems and extremely easy to use.
I would recommend it to any company wishing to keep records of on site jobs materials/hours and communicating with engineers.
The pdf job sheet can be electronically accessed at any time, and signed onsite copies given to clients with invoices.

John, J&J Electrical

Mobile Jobsheet has helped make us more efficient by reducing the paperwork and improving communications with my mobile engineers. The format is really simple and easy to use. Infotek Software support has been excellent and as they are based in the UK they were easily able to help set everything up the way we wanted