claire, 09 Jul 2016Just got my samsung j5 in march this year. My phone is experiencing some problem it freezes an... moreYour phone has a lot of useless cache from apps...so its slowing your phone.you should back up all your data and do a factory reset ...everyhing should be fine!

claire, 09 Jul 2016Just got my samsung j5 in march this year. My phone is experiencing some problem it freezes an... moreMaybe you should go to factory data reset..maybe it can help your fon going to normal..

Dear samsung if u can please look into the storage matter after updating to marshmallow some other folder is created of 400 mb which we cant delete also the storage of the phone gets full after updating...battery drains faster...also there is a problem in lock n touch...the phone is slow after that...please look into the storage matter after updating the android 6

Just got my samsung j5 in march this year. My phone is experiencing some problem it freezes and hangs alot just recently it hung and even when i tried switching it off and on it didnt want to switch off. So i had to remove d battery and put it back again. Pls what could be d problem?

aak, 09 Jul 2016pleas my j5 is crazy slow.its soo slow that some times when calls come in,it takes time before... moreDo a factory reset. It could happen if you installed a lot of apps or have a lot of music or pictures on it. Also if you use and sd card. Try replacing it, i once had some sd card which would make any device i put it in lag the moment its loaded