So good, in fact, that they were able to change crucial data on official documents for more than a decade without raising the attention of experts at the New York-based Conference on Jewish Material Claims Against Germany and even the German government.

Take a birth certificate, for instance. They were able to change not only the date of birth but also the place of birth. As a result, over the last decade they are suspected of stealing more than $7 million from the Article 2 Fund established in 1995 by the German government to provide quarterly pensions to eligible Holocaust survivors.

To qualify, a person had to have been confined to a concentration camp for at least six months or in hiding, living under false identity or in a ghetto for at least 18 months.

The fraud might have continued unnoticed had the perpetrators not gotten even greedier. While little has been disclosed about the thieves, including whether or not they are Jewish, they are believed to be primarily men and women from the former Soviet Union who now live in Brooklyn.

In December, when they applied for what is known as the Hardship Fund, a one-time payment of approximately $3,500 to compensate Jews who were forced to flee east during the Holocaust and who remained in Soviet-bloc countries after the war (making them previously ineligible for German reparations), the thieves submitted materials that raised the suspicions of the Claims Conference.

The Claims Conference called in the Federal Bureau of Investigation and mounted a thorough check of every Holocaust-era reparation program the Claims Conference has administered over the years for the German government.

Three of the 10 employees who processed Hardship Fund applications were immediately fired. One of them, the supervisor of that fund, was also the supervisor of the Article 2 Fund. It is not known if the employees were complicit in the fraud; there have been no further firings.

It was the widening investigation that led in March to the discovery of the pension fraud.

“We used the same tell-tale characteristics” uncovered in the Hardship Fund fraud to discover the pension fund fraud, according to Greg Schneider, executive vice president of the Claims Conference.

Not only is the work of the New York office under scrutiny, but the work of the group’s offices in Germany and Israel were also being checked.

“We are reviewing hundreds of files to identify which, if any, additional claims are fraudulent,” Schneider said. “Further, the Claims Conference has put in place additional comprehensive and strict guidelines to further safeguard its compensation programs and ensure that it will not be again the victim of such a scheme.”

To date, the fraud appears to be confined to the New York office, he said.

Roman Kent, treasurer of the Claims Conference, said no arrests have yet been made.

Although the federal investigation is still under way, it is believed the thieves tripped up when they decided to take advantage of a recent expansion of the Hardship Fund, which for the first time included Jews who were in Leningrad at any time during the Nazis’ 900-day siege of the city or who fled during that time — from September 1941 through January 1944.

As soon as the program was expanded, the Claims Conference witnessed a surge in applications. Germany paid 7,000 claims in 2008 — 18,000 last year. But after The Jewish Week reported in February that the Claims Conference had called in federal authorities to investigate irregularities, the number of new applications dropped off appreciably.

Two employees processing Hardship Fund claims caught the thieves’ apparent mistake in December. One noticed what appeared to be fraudulent documentation submitted to prove an applicant’s eligibility. Two weeks later, another claim arrived from a different individual but with the same type of documentation fraud.

After a forensic audit confirmed the group’s suspicions, federal officials — including the FBI — were immediately called in, and the three Hardship Fund employees were then fired.

The pension fund fraud was discovered in March but is just now coming to light because of a letter dated July 1 to 202 people whose paperwork submitted to verify their eligibility for Article 2 Fund pension payments was suspected of being fraudulent. In lieu of receiving their quarterly pension check, these individuals received letters saying their payments had been stopped because of suspected fraud.

“The Claims Conference has obtained documents which demonstrate that the information in your Article 2 Fund application was not accurate,” the letter said.

It notified them by certified mail that the authorities had been informed of the suspected fraud and it demanded within 90 days a return of all the money they had received. They are entitled to appeal.

Schneider said Tuesday that a “handful” of people have contacted his office to learn how they could return the money.

The Claims Conference noted that the New York office alone approved 20,325 pension applications out of the total 106,761 approved from 78 countries since the program began.

Schneider issued a statement saying his office is “vigorously investigating this issue, leaving no stone unturned. We are devoting our full energy and resources to helping the authorities bring to justice those who have committed this fraud.

“It is particularly outrageous that this criminal scheme was perpetrated on an organization that pursues obtaining some measure of justice for those who suffered unimaginable persecution during the Shoah. The Claims Conference remains steadfast in its mission to assist Jewish victims of Nazism, and will not allow a criminal scheme to deter it from this work.”

Schneider stressed also that “no Holocaust survivors” lost any money and that there had not been a failure of standard operating procedures.

“This was an organized, complicated fraud by people from the outside who were submitting falsified documents,” Schneider said. “Even though we were following all the rules, there was no way to identify them as falsified documents. You look at the file and cannot tell.”

The investigation has led the Claims Conference to be extra scrupulous in approving any Hardship Fund applications, according to Julius Berman, chairman of the organization.

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Submitted by David Cohn (not verified) on Thu, 11/18/2010 - 19:04.

The Claims Conference should have outsourced its claims processing
years ago. There are many excellent firms who specialize in this work.
It would have cost far less, the firms have sophisticated fraud
protection in place like the credit card companies, and if g-d forbid
something like this happened, they would have had insurance to pay the
money back to the fund or other survivors. Let’s face it - if the
attitude was not so haphazard and lackadaisical at the top of the
Claims Conference - this never would have happened.
Are there criminal background checks on all employees, are their
fingerprints checked against the FBI? These are all standard in the
claims processing industry.
The proof is in the cholent (excuse my metaphor) if someone’s job
depended on getting this done perfectly – it would be done
perfectly. The evidence is in – nobody’s job depends on the
safeguarding and accurate processing of the claims – because if it
did – there would be many terminations of senior executives at the
Claims Conference – and there are not.
They treat this like a personal business with no client who demands
excellence – instead of the sacred trust that it is.
Hire a PR firm to make excuses – great…..but what is the fix??
I say – outsource processing to insured and bonded professionals and
save money for the survivors and programs!

How about some praise for the Claims Conference negotiating hundreds of thousands of dollars on behalf of the survivors.
Kol Hakavod to Greg Schneider and the officers of the Claims Conference for the vital work they are doing!

I hope that not everyone at the Conference is being painted with the same brush as those few thieves who worked for the Conference. The 7/5 article said it was 2 of the workers who caught the discretions in the paperwork, so obviously they policed themselves.

What about the investigation of the Claim Conference directors...
Israeli reporter Guy Maroz is known for his documentary movies about the Claims Conference.
In the 2nd movie (of three, fourth is under production) Guy Maroz is claiming that the Claims Conference seniors for years have allocated support to organizations they are personally involved with.
Apparently an investigation is undertaken.