Gold & Platinum Laundry

For bulk bag laundry service, which is subject to availability, Gold members receive twenty five (25%) percent off of retail price of bulk bag laundry service. The discount will be reflected on the final bill at the end of your sailing. Platinum members receive complimentary bulk bag laundry service which provides each Platinum member with one (1) bag of bulk bag laundry service per member, at no cost. Any additional bulk bag laundry service requested will be provided to Platinum members at twenty five (25%) percent off of the retail price of the laundry service. Any request by Gold or Platinum members for bulk bag laundry service must be made pursuant to the terms of the promotion guidelines. To resolve any billing discrepancies, guests must visit a Latitudes Rewards representative. The guest hereby confirms and understands that Norwegian shall in no way be held responsible for the occurrence of any of the following through the use of bulk bag laundry service.

Norwegian is not responsible for clothing that bleeds, shrinks or otherwise changes as a result of normal washing.

Norwegian is not responsible for lost articles of clothing unless proven Norwegian was responsible for the loss.

Norwegian is not responsible for "hand wash only" or "dry clean only" and is not responsible for checking for these labels in garments.

Norwegian is not responsible for any loss or damage to any personal or non-cleanable items left in the clothing or bags such as currency, jewelry, etc,

Norwegian refuses the right to clean any garment.

Norwegian does not guarantee the removal of all stains

Platinum Behind-the-Scenes Tour

All Platinum members are able to join Norwegian on a complimentary Behind-the-Scenes Tour of a Norwegian ship. Behind-the-Scenes Tours are only available on sailings five (5) days or longer. Norwegian reserves the right to cancel these tours (e.g. due to security concerns). In the event of a cancellation, notification will be sent to the guest. The Behind-the-Scene Tour is only available to Platinum members at no cost.

Any Guest wishing to accompany a Platinum member on a Behind-the-Scenes Tour will need to purchase the tour. Norwegian reserves the right to remove any individual from the tour should such individual behave in a manner which Norwegian deems disruptive. Platinum members and guests may be restricted to the access they will be provided on the Behind-the-Scenes Tour to the ship's policies and procedures.

As a member of the Program, you are responsible for ensuring that cruises taken have been properly credited to your account. If you believe a cruise has not been properly credited, you may be required to submit documentation satisfactory to Norwegian, which may include copies of ticket coupons, receipts and/or boarding passes. Any claim for undeceived credits must be received by Norwegian twelve (12) months from the date of sailing.

If Norwegian improperly denies you any credits towards cruises taken or other benefits, your exclusive remedy will be the issuance of the improperly denied benefit if available or such other alternative comparable benefit as determined by Norwegian, which shall have no additional liability whatsoever. In no event shall Norwegian be liable to you for any direct, indirect or consequential damages arising out of Norwegian's acts or omissions with the Program.

The Program is an individual-oriented program. Your cruise summaries, promotion materials, will be sent to the address or email address, you provide. You are responsible for advising the Program of any changes. Norwegian will not have any liability for misdirected mail or the consequences thereof.

Fuel Supplement

Fares are shown in United States dollars and are per person, based on double occupancy. Government taxes, port expenses, fees and fuel supplement charges (where applicable) are additional.

Norwegian reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas Intermediate Fuel increase above US$65.00 per barrel on the NYMEX (New York Mercantile Exchange Index). In the event a fuel supplement is charged, Norwegian will have the sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have been paid in full. Such supplementary charges are not included in the cruise fare. The fuel supplement charge will not exceed US$10.00 per day.