Hi! I’m the iA Virtual Assistant.

iA Financial Group is proud to present its virtual assistant. Even though it is new, it’s learning quickly. It can help you with your RRSP and find nearby healthcare providers. It will be able to chat with you about many topics related to your financial wellbeing.

Frequently asked questions

iA Financial Group has undertaken a major shift to digital technologies and wants to position itself as a technological leader in the insurance and financial services industry. The primary objective of the digital solutions the company is developing is to better serve clients by offering them a multitude of ways to communicate with it, thus responding to the preferences and profile of each client.

The iA Virtual Assistant allows clients to contact the company verbally or in writing, natural ways of communicating, which helps people feel closer to and supported by the company.

If the device you are using and Google Assistant are not configured in the same language, Google Assistant may not detect the language you are using during your conversation and may change languages unexpectedly.

To avoid this, we advise you to set the same language on both your device and Google Assistant.

If you have any questions or comments regarding the iA Virtual Assistant,
please contact our artificial intelligence specialists.