Re No phone service 1-1-2015

We actually resolved the issue ourselves around 8:00 pm 1-1-15. Resetting the box earlier in the day did not work, but plugging phone directly into the box did. Main phone still would not work at its normal location; however, when we removed a splitter we had on that outlet (that we have had there for about six years), the phone worked again. Since the reason we had the splittler there is not longer necessary, issue resolved (for now). May have found this fix earlier in the day if my back had not had me down, but we are good to go now...well we have not received any incoming calls yet, so let's just say we are almost good to go.