Category: Updates

Update for Clients

APRIL IN-PERSON SESSIONS CANCELLED

Due to the COVID-19 pandemic, I unfortunately will be cancelling all in-person sessions for April. I am closely following the direction of our provincial health officers, health providers, and the regulatory counselling and psychology colleges and associations. If anything changes and it is deemed safe and acceptable to hold in-person sessions before the month is over, I will send out another email.

I have opened up my calendar more so you can still schedule in-person appointments for May and June. Hopefully, things will be better by then and we can meet in the office again.

ONLINE SESSIONS

I want you, our loved ones, and our community to stay physically safe and healthy. And I also want to make sure you are staying mentally and emotionally healthy which is why I am still here to support you with online sessions during this time. There has already been so much change and I know having an online session is another change for you. But be assured it’s still me sitting with you as I’ve always done – just in a different way. (PJs and pets are welcome!)

Online sessions are done through the doxy.me website and there is no added cost in accessing the website or app. Online sessions are 50 minutes. My private “waiting room” can be accessed here: https://doxy.me/heathercounselling

*If you would like an online counselling session but are experiencing financial hardship due to COVID-19, please contact me via email: heatherhassenbein@gmail.com

**Most insurance companies are reimbursing for tele-health but check with your provider to make sure.