Database Management Programs

Database management increases data accuracyAll companies struggle in some way with data management. According to Salesforce.com nearly 90% of all customer lists are incomplete in some way with 21% of those lists containing “dead” data. Companies spend billions of dollars each year trying to manage their data. But why go through all the effort for a one-time fix? Sound Telecom can support you with a reliable data management program that will keep your most precious commodity, your customer list, in tip-top shape.

Build a database you can actually useDon’t wait until you are in the throes of your latest marketing campaign only to find out your customer list is bunk. A customer database is only as valuable as the information it contains. Data management and hygiene is an extremely necessary and time-consuming task that most companies cannot, or do not, perform. Sound Telecom has the time, the resources and the know-how to contact customers and prospects to obtain missing information, verify existing data and fill in the gaps with accurate information. A more accurate database will make your prospecting and customer management easier and more efficient.

Remember, if just one of your sales agents calls just 12 wrong numbers a day, that will waste 20 hours a month in productivity. You cannot be efficient, nor effective, if your data lists are not properly optimized. Sound Telecom’s data management programs provide comprehensive and ongoing hygiene strategies that will pay dividends month in-month out. We specialize in data optimization. Let us help you today.

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What our customers are saying

I recommend Sound Telecom to anyone who wants their phones answered by a living, breathing person who is professional and courteous at all times. When I need to forward my calls, it is a stress-free experience.

We've been doing business with them for 5 years and we're completely satisfied with their professionalism when representing our company. I recommend Sound Telecom to anyone in need of a competent answering service.

The team at Sound Telecom is directly responsible to my team's success. Our ability to perform with the highest quality of standards wouldn't be possible if it wasn't for the great people at Sound Telecom.

I want to congratulate your entire organization for their great attitude, friendly service and classy way you operate the business. You set a standard for excellence that is seldom achieved in the United States.