Delegated Development

Dealing with increasing departmental demand for new applications
while juggling a major backlog is a familiar balancing act. You don't
have the resources to meet the demand, but letting other departments
develop their own apps would create risks for your organization.

IT is transforming from a technology caretaker to a service provider
tasked with enabling organization‑wide innovation. ServiceNow®
Delegated Development helps IT extend application development beyond
IT while maintaining control and governance over the platform,
developer privileges, application resources, and data access.

Benefits

Break the backlog by enabling developers of any skill level to
pick up the slack and develop apps for specific projects

Unleash innovation by becoming an application service provider
that empowers the business to build its own apps

Maintain control by specifying which users and groups have
access to application resources

Application Highlights

Manage permissions for non-admin developers

Manage permissions for non-admin developers

Manage cross-scope app resource and data access

Manage cross-scope app resource and data access

Track and enforce app runtime access

Track and enforce app runtime access

Feature Details

All

User Permissions

Administrators can assign one or more developer permissions to a
developer or group of developers, allowing them to build applications
without an admin role.

Developer permissions are application‑specific. For example, a
developer who has permission to access all file types for one
application does not necessarily have any developer permissions for
another application. Administrators must set developer permissions for
each application.

Manage Cross-Scope App Resource and Data Access

Supports tracking and control of what cross‑scope calls a particular
application makes.

Restrict Table Choices

Allows the admin to restrict out‑of‑scope public table access to this application.