Download Record

Author

Date

Advisor

Second Reader

Metadata

Abstract

The research focused on those factors considered critical to making a decision for shifting small purchase workload between contracting activities of the Naval Supply Systems Command. The results of this study indicate that it is feasible to transfer small purchase workload under certain conditions. The primary factors to optimize customer response time are: (1) can the requirement be procured through an existing Basic Ordering Agreement (BOA), Blanket Purchasing Agreement (BPA), or automated Request For Quotations (RFQ); (2) technical complexity; (3) purchase priority; (4) receiver of the shifted workload; (5) customer; (6) proximity of the contracting activity tot he customer and supplier; and, (7) age of the document. It is recommended that small purchase documents be shifted among Navy Field Contracting System activities as a viable means for improving overall customer response time.