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bentallkennedy.com

1

Mahyar Khavary
@2017-07-16

They don't how can do business.

bentallkennedy.com

1

Rex Liao
@2017-07-13

AVOID AT ALL COST. My client just moved out of a building managed by Bentall Kennedy and the so called property manager is not only unprofessional, but rude. They do not follow the rules set out by the Residential Tenancy Act, and take advantage of you when you seem to know the Act or not. First of all, they don't give 24 hours notice to come into the unit. 2. They don't know that when a joint tenant leaves, a new agreement must be signed; instead, they got the remaining tenant (my client) to pay all the rent instead of partial. BTW, they are the ones who allowed my client's roommate to break the contract 3. They deceive you and mislead you into buying their wrongdoings. 4. My client found her own roommate to avoid paying two rent, they did not sign any agreement with this new tenant, allowing her to live with my client without taking down any info; as a result, she moved out in 2 months and my client fell into the same mess again. 5. They don't return your deposit. Former tenants, my client, and her two roommates, never got their deposit back for obvious deceitful reasons

bentallkennedy.com

1

Zakc Malt
@2017-06-20

Worst customer service. Staff doesn't know how to answer basic questions and direct me to a manager or supervisor

bentallkennedy.com

1

Jeff Hersh
@2017-05-21

bentallkennedy.com

1

j Blo
@2017-05-18

Misleading management and terrible communication. We moved in 4 months ago to Hull Estates (managed by Bentall Kennedy). We were sold on renting based on the amenities. We were not told in advance that there would be extensive renovations taking place during the majority of our lease. They started construction without notice and when tenants began to complain, they wrote an unprofessional letter telling the tenants that we would not have access to the gym, pool, tennis courts, etc. for the summer season. There are constantly water outages, no access to certain floors and laundry facilities, as well as the parkade is super inconvenient to access. They are now re-directing our mail (without notice) elsewhere to be picked up only on Friday's.
I have now been told that our water is not running as I write this - and there was NO WARNING, again. I will be avoiding Bentall Kennedy properties going forward.

bentallkennedy.com

1

Rose Lee
@2017-05-13

Terrible management and dishonest business - We moved into "Hull Estates" (a building managed by Bentall Kennedy) in January because we were sold on extensive and awesome amenities such as an outdoor pool open during the summer, an entertainment room to use for parties, a squash court, a gym, etc. They emphasized the amenities strongly, yet failed to mention that they had extensive renovations planned and so NONE of these amenities would be available for the majority of the lease. And renovations like these are NOT planned last minute - meaning they knew about it and never told any of the (MANY) people they moved in in the beginning of the year. If we had known about these, we would've definitely reconsidered moving in here.
They started doing heavy construction right out front that is extremely loud without telling or warning the residents properly, blocked off one of the entrance ways, told us (after everyone complained, I presume) that there will be no pool open this season and basically none of the amenities will be available for an unknown period of time. Oh and laundry room and other parts of the building are closed regularly and now we have to go pick up our mail from the post office only once a week, cause apparently our mail can't get delivered here for some strange reason?
When we spoke to whoever we were supposed to speak to, we were barely given any sort of apology/explanation or proper communication as to why we were sold on all of these extras when we weren't going to get access to any during the majority of our lease. NOT happy about the way they are treating the residents in this building and I can tell you that many of the residents are very unhappy. I recommend looking at a company that is honest about their plans and don't treat their residents like they are dumb.

bentallkennedy.com

5

James Strilcic
@2017-04-18

Excellent Customer service from especially Charlenne Sobremonte ! This is our first year in the books with Bentall Kennedy and have to give them the highest recommendation. From the office staff to the grounds keeping everything has been top notch !
Great work everyone.
James Strilcic
JPS Furnace

bentallkennedy.com

5

Khushboo K
@2017-02-15

bentallkennedy.com

1

A Google User
@2016-11-23

Living in my building was much better before Bentall Kennedy came and messed everything up. A lot of disgruntled tenants have moved out since then! The so called "security guard" in my building is acist, I don't know why they keep him employed!
They regularly delay heating while tenants freeze.
The management is terribly inefficient and routinely ignores tenants' complaints. Seems like there's more staff than tenants, but it's extremely difficult to get anything done cause no one wants to do their jobs. When they finally do get around to it, it takes them several attempts and they still can't get it right. The previous management did a much better job with less than half the staff! I'll make sure my next building is not "proudly managed by Bentall Kennedy" - when you hear that, save yourself a lot of aggravation and just run the other way!

bentallkennedy.com

5

franchesca lucas
@2016-11-05

bentallkennedy.com

2

Fungai Gowe
@2016-09-01

bentallkennedy.com

1

White Genocide Awareness
@2016-08-06

bentallkennedy.com

1

White Genocide Awareness
@2016-08-06

bentallkennedy.com

1

White Genocide Awareness
@2016-08-06

bentallkennedy.com

1

White Genocide Awareness
@2016-08-06

bentallkennedy.com

1

White Genocide Awareness
@2016-08-06

bentallkennedy.com

1

White Genocide Awareness
@2016-08-06

bentallkennedy.com

1

White Genocide Awareness
@2016-08-06

bentallkennedy.com

1

White Genocide Awareness
@2016-08-06

bentallkennedy.com

1

White Genocide Awareness
@2016-08-06

bentallkennedy.com

1

Apoo Brown
@2016-06-30

Living in my building was much better before Bentall Kennedy came and messed everything up. Lots of tenants have moved out since then. The so called "security guard" in my building is acist, I don't know why they keep him employed. The management is terribly inefficient. Seems like there's more staff than tenants, but it's extremely difficult to get anything done cause no one wants to do their jobs. When they finally do get around to it, it takes them several attempts and they still can't get it right. The previous management did a much better job with less than half the staff. I'll make sure my next building is not "proudly managed by Bentall Kennedy" - when you hear that, just run the other way!!!