Droid X Camera Problems

My Droid X camera is showing a black screen for both camera and camcorder. No solution with a quick reset or a factory restore. Is anybody else having these issues? Tech Support says a replacement is the only fix.

I had the same problem. I called tech support and they didn't have an answer but that my phone needed to be replaced. We I "formatted" memory card. Go into your settings then to SD card then select unmount SD card then select format sd card.

Once I did that it worked. Hopefully that helps everyone else because I was getting pretty annoyed!

My droid x experienced the same problem. When I look at the shutter, it never opens. This occurs in both camera and camcorder mode. The software works, and takes a picture or video, but it is always black. I did try reformatting the sd card but that didn't help. Verizon was very helpful and immediately ordered me a new phone which I should have by next week. Other than the camera problem, I am quite pleased with the droid x. I upgraded from an original droid.

Like many of you i took 1 photo and the camera went to black. Nothing i did fixed it. Called Motorola and they said a reset would fix it but i would lose the hours of work i spent setting it up. They also said this was the first the had heard of the camera problem. I went in to Verizon today and they worked on it for 40 min before the full reset which did nothing. They confirmed it should be replaced but they are sold out here on Maui HI and have no clue when more will arrive. They called corp office and they said they could not send a new one because it is a business account. After 2 hours my phone has been wiped clean, no guarantee of a new one this month, no camera and claims by both Motorola & Verizon that i am the only one with this problem. This really SUCKS!

I just got back from the beach and picked up my X on the way home... got home and played with it for a few hours... took a picture and everything went fine... couple hours later i went to take a picture and all i got was a black screen. I went to the verizon store and they said the shutter wasnt opening and I was the only person to have the problem so far. They told me there was nothing they could do to fix and id have to replace it.. and go through all the hassle of setting up everything on my phone again not impressed so far.