Headset with mic or speakers and mic are required for audio/video viewing, recording audio, as well as completing audio-enabled Chat, audio-enabled Forums, and any speech recognition* features.

A media player is required to listen to any downloaded audio files from the Content>Resources area. For Windows users, the default Windows Media Player or QuickTime with iTunes are recommended. For MAC users, QuickTime with iTunes is recommended. Access and install latest available version.

A web-cam is needed to record video when using partner chat or live chat (For requirements and other troubleshooting steps, click here.)