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App Controller - Error when selecting templates on deployment

Question

We are having an issue with self service deployment on App Controller.

We have created a private cloud which has 4 virtual machines on, set up user roles which have access to that cloud. When logging into the app controller you can see the virtual machines and control/start/stop/remote no problem.

When trying to deploy a new virtual machine, you can select the cloud but when prompted to select the template.. we receive the following error:

All replies

does your self service users have the needed rights on vm templates and or service templates ? Additionally does your users have the permissions to create a vm ? Settings > User Role > Properties > Permissions > Deploy from Template ?