Just picked up my Elvis from Velvet Snout now I will never ever use them again while I was gone I've tried to call them almost every single day to check up on him and I've given them multiple emails with no response they suck big time. Their response was oh I'm sorry I never received any phone calls or emails are you sure you have the correct address.. you kidding me people. Plus when I asked what is going to be done to compensate for this I get a huff and puff from the lady at the counter adn I don't know how about 10 percent discount how about go just get me my dog and I hope your business fails. Again I will never ever use velvet snout again they are very unprofessional.

Just picked up my Elvis from Velvet Snout now I will never ever use them again while I was gone I've tried to call them almost every single day to check up on him and I've given them multiple emails with no response they suck big time. Their response was oh I'm sorry I never received any phone calls or emails are you sure you have the correct address.. you kidding me people. Plus when I asked what is going to be done to compensate for this I get a huff and puff from the lady at the counter adn I don't know how about 10 percent discount how about go just get me my dog and I hope your business fails. Again I will never ever use velvet snout again they are very unprofessional.

where do i start? well, the staff here are awesome, the facility is super clean, & my pooches, sid & gypsy LOVE the doggie daycare here! this is what doggie daycare should be...a safe, clean, fun environment where your dog's can romp to their hearts content. we've used VS for boarding & felt very comfortable that the dogs were having a great time and were being well taken care of. sid & gypsy have also been gussied up (groomed) here & man oh man did they look good! love that the staff is involved w/rescue work...they truly care and it shows. high paw VS!

where do i start? well, the staff here are awesome, the facility is super clean, & my pooches, sid & gypsy LOVE the doggie daycare here! this is what doggie daycare should be...a safe, clean, fun environment where your dog's can romp to their hearts content. we've used VS for boarding & felt very comfortable that the dogs were having a great time and were being well taken care of. sid & gypsy have also been gussied up (groomed) here & man oh man did they look good! love that the staff is involved w/rescue work...they truly care and it shows. high paw VS!

I have a 501c3 rescue organization. Diana has been extremely accommodating and has allowed us to bring many of our rescues to board. Recently she saved the life of one of our dogs that was showing sign of bloat. You only have a short amount of time to save a dog from bloat. Diana rushed our dog to the emergency room and saved her life. You won't find anyone else doing that! Diana and her staff were instrumental in finding a great adoptive home for one of our dogs. The potential adopter was totally taken with the training she had and the way the staff genuinely cared for her.

I have a 501c3 rescue organization. Diana has been extremely accommodating and has allowed us to bring many of our rescues to board. Recently she saved the life of one of our dogs that was showing sign of bloat. You only have a short amount of time to save a dog from bloat. Diana rushed our dog to the emergency room and saved her life. You won't find anyone else doing that! Diana and her staff were instrumental in finding a great adoptive home for one of our dogs. The potential adopter was totally taken with the training she had and the way the staff genuinely cared for her.

I really don't bother to take time to write about a business but I have to say that this place just blew me away. I have never felt comfortable leaving my baby "Rocky" with anyone even my parents. I stopped by out of the blue and was able to take a tour of the location and I was so very impressed by how clean everything was. In addition the staff was just awesome! The even let me put Rocky in "daycare" for a free trial just to see how he liked it. Well, he loved it! The webcams are so cool! I watched Rock play while I was out of town. Now, all I have to do is put Rocky in the car and he instantly starts turning flips and wagging his tail to go back! I now take him for daycare at least a couple times a week. I know if Rocky could drive a car he would drive himself there more often. Also, the Velvet Snout started a Pet Food Donation program with the North Texas Food Bank to help families get through hard times and to keep some of our family pets out of the shelters. If you stop by with a new bag of Dog or Cat food they will give you a certificate for a free day of doggie daycare or a free night of cat boarding. These are the kind of folks I want to do business with becuase they REALLY DO CARE! TRY IT!

I really don't bother to take time to write about a business but I have to say that this place just blew me away. I have never felt comfortable leaving my baby "Rocky" with anyone even my parents. I stopped by out of the blue and was able to take a tour of the location and I was so very impressed by how clean everything was. In addition the staff was just awesome! The even let me put Rocky in "daycare" for a free trial just to see how he liked it. Well, he loved it! The webcams are so cool! I watched Rock play while I was out of town. Now, all I have to do is put Rocky in the car and he instantly starts turning flips and wagging his tail to go back! I now take him for daycare at least a couple times a week. I know if Rocky could drive a car he would drive himself there more often. Also, the Velvet Snout started a Pet Food Donation program with the North Texas Food Bank to help families get through hard times and to keep some of our family pets out of the shelters. If you stop by with a new bag of Dog or Cat food they will give you a certificate for a free day of doggie daycare or a free night of cat boarding. These are the kind of folks I want to do business with becuase they REALLY DO CARE! TRY IT!

This is the most awesome place in the world to send a pet for daycare. My chocolate Pom Sebastian has been a regular for more than a year, and he loves it so much. The staff is so loving and caring. They have a special way with every animal that is so unique to each dog's personality. I am able to work and not worry about my baby while he is there. He gets so excited as we drive in to the facility, jumping around and running back and forth. Most days he leaps out of the car and makes his way to the door without me, and a staff member is right there welcoming him in, as he heads straight for his play room. It's so funny to see. Staff is right behind him, but he is the leader for sure. I also, love how they group the animals according to size and temperament. Sab is high energy and can hang with bigger dogs sometimes just the same, and they know when and where to put him at the right time. I love Diana, she is the most compassionate animal lover I know and has been a great support to me as a first time pet owner. She has a heart of gold. The head groomer Tanya is the best. I get tons of compliments on my Poms lion-look, and she tells me others request the "Sebastian" haircut all the time. She is very warm and personal and loves Sabbie, as they call him, like her own. I trust her completely. I have never had my dog board, the separation anxiety thing over night is still there, but until I do, several staff members volunteered to keep my Sab for me until I get it together. Now you can't ask for more than that. God Bless the Velvet Snout owner and staff for answering to their calling. I am pleased to highly recommend them to pet owners everywhere, especially the Obama Family, if they ever need reassurance that their dog is in the safest and most caring hands, The Velvet Snout in Richardson, Texas is the right place to choose.

This is the most awesome place in the world to send a pet for daycare. My chocolate Pom Sebastian has been a regular for more than a year, and he loves it so much. The staff is so loving and caring. They have a special way with every animal that is so unique to each dog's personality. I am able to work and not worry about my baby while he is there. He gets so excited as we drive in to the facility, jumping around and running back and forth. Most days he leaps out of the car and makes his way to the door without me, and a staff member is right there welcoming him in, as he heads straight for his play room. It's so funny to see. Staff is right behind him, but he is the leader for sure. I also, love how they group the animals according to size and temperament. Sab is high energy and can hang with bigger dogs sometimes just the same, and they know when and where to put him at the right time. I love Diana, she is the most compassionate animal lover I know and has been a great support to me as a first time pet owner. She has a heart of gold. The head groomer Tanya is the best. I get tons of compliments on my Poms lion-look, and she tells me others request the "Sebastian" haircut all the time. She is very warm and personal and loves Sabbie, as they call him, like her own. I trust her completely. I have never had my dog board, the separation anxiety thing over night is still there, but until I do, several staff members volunteered to keep my Sab for me until I get it together. Now you can't ask for more than that. God Bless the Velvet Snout owner and staff for answering to their calling. I am pleased to highly recommend them to pet owners everywhere, especially the Obama Family, if they ever need reassurance that their dog is in the safest and most caring hands, The Velvet Snout in Richardson, Texas is the right place to choose.

This is the best dog daycare facility I have seen. It is definitely the cleanest and they treat your animals with the love and affection they deserve! Besides daycare, they offer boarding in roomy suites, not kennels. They also have a full time groomer on staff!
The price is right and the service is phenomenal!!!
I love this place!

This is the best dog daycare facility I have seen. It is definitely the cleanest and they treat your animals with the love and affection they deserve! Besides daycare, they offer boarding in roomy suites, not kennels. They also have a full time groomer on staff!
The price is right and the service is phenomenal!!!
I love this place!

The Velvet Snout is now located on Beltline in a new facility and it is great, I have taken my mom's dog there now twice and both times he went in looking shaggy and came out like a price. Wonderful people...he really likes going there.

The Velvet Snout is now located on Beltline in a new facility and it is great, I have taken my mom's dog there now twice and both times he went in looking shaggy and came out like a price. Wonderful people...he really likes going there.

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More about The Velvet Snout

Dog Daycare, All suite boarding, Full service grooming, training

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