Availability and Support Services

With HP’s Network Support Services (NSS), we bring together proven methodologies and best practices to keep your network functioning to its best. Our comprehensive range of services helps to:

Improve network availability and reduce downtime

Manage network complexity and facilitate a future-ready network

Reduce operational costs and improve the returns on your IT investments

We deliver a reliable and consistent support experience through certified network experts, highly valued local support relationships, and multi-technology expertise when and where you need it. Support Services for Networks include:

Hardware and Software Support Services — We provide access to HP experts in the timeframe that your business requires, during business hours or 24x7. With multiple service level options, such as 9x5, 13x5, and 24x7 with 6-hour call-to-repair responses , our support components include:

Hardware support services that provide advanced levels of hardware repair and replacement response times

Onsite contractual support that dispatches a service technician with your replacement hardware