Pets with a maximum weight of 50 lbs are allowed for a non-refundable charge of 15 USD per day per pet. Pet Sanitation Fee is 250 USD if applicable. ADA defined service animals are also welcome at this hotel.

TripAdvisor Traveler Rating:

1.05Cleanliness

3.05Location

1.05Rooms

4.05Service

2.05SleepQuality

1.05Value

1.05

“Not so clean”

May 05, 2013Melinda A, Ballston Lake

I checked into this hotel at 11:30 pm with my teenage daughter. The man working was extremely nice and gave us a non smoking room. After entering the room and smelling a strong smoke odor we called and he came right to us with multiple keys for different rooms. After trying two more rooms that were worse and admitting other people had complained about the same issue but the manager insisted it must come through the vents or from outside,he gave us a room in a different section. When ready for bed my daughter pulled down the comforter and found multiple hairs so I switched beds with her where she found a stain on the sheet, crumbs and some more hairs. I asked for new sheets which were delivered but only the Top sheet. After seeing the mattress pad that was also badly stained it was difficult to get my daughter to lay down because she wanted to sleep in the car. The bottom of the tub was stained so badly I put a towel down in the tub to shower. I also used a shower cap that was hanging on the door thinking my daughter had opened it to use only to find out she did not which means I used a dirty shower cap. The man working was extremely apologetic and tried to help but the issues were out of his control. The location was convenient but clearly more care has to be taken with the cleanliness of the room. We did not try the breakfast because my daughter was disgusted by the conditions of the room and was hesitant to eat there.