With the ICD Interpretation app anything is possible! You can manage your interpretation schedule, make on-demand, over the phone interpreting requests, join video remote interpreting requests – all through ONE app.

Our Web app/Mobile app real time communication solution means that you can manage all your language needs in one place.

Communication Encryption • All endpoints for communication are fully encrypted with TSL/SSL Access

Infrastructure• Cloud-based, highly scalable data centers in alignment with the best security practices and industry-specific standards including HIPAA and Cloud Security Alliance

Quality • ICD Interpretation is dedicated to improving communication across all languages.

Support • 24/7 support to ensure that all parties feel comfortable with the platform.

Technology • Our Smart Reconnect System automatically reconnects you to the same interpreter in case of network failure.

Support is our Passion.

Accessibility is our Pride.

Phone • Guaranteed 99.95% monthly uptime for communication services across multiple regions, with multiple fallback endpoints allowing calls that are unable to continue to seamlessly carry over to a fallback line.

Web • Real Time Communication Enables audio (OPI) and video (VRI) communication to web browsers (Chrome, Firefox, Microsoft Edge) without a need for a plug-in; Internet Explorer and Safari require a flash plug-in for use, access on mobile devices is supported by a native app