Articles by
LaiYee Ho

LaiYee is a UX researcher and co-founder of DelveTool.com, where she’s building qualitative research tools. She is passionate about helping researchers transform communities and businesses with human insights. She’s led teams at a smart home startup, and was on the launch team for Amazon Fire TV. Twitter: @laiyeelori

In this case study, the author discusses how she worked with her team to integrate research into an Agile development process. The resulting changes helped the team better respond to user needs by incorporating research throughout the sprint cycle. [Read More]