Black Screen on loading little big planet

I bought my son Little Big Planet at Christmas (from Play.com) and when he first loaded it, he said it installed an update. Once this had finished he then tried to load the game and it just goes to a black screen. All his other games still work fine. Is this a known problem or does it sound like a physical problem with the disc? I have a funny feeling Play are going to argue about me returning the item as faulty because I made the purchase back in November. Can anyone offer some advise please?

Re: Black Screen on loading little big planet

that strange as updates on the PSP are optional and done from the XMB and not installed via booting the game. so it sounds like your son installed the update and then found the issues when trying to load the game.

the first thing to do is to uninstall the update off the memory card and see if the game works. if it does then it was a carupt download of the update and i would look into seeing if the memory card is a fake/faulty card. i know it sound strange but fake PSP memory cards are really common especially if bought 2nd hand or through an online retailer (especially ebay). these cards are really unreliable and the main cause of lots of PSP issues.

if the game still does not work after uninstalling the update then check playing without the memory card installed at all. if it works without the memory card delete all LBP PSP data off the card (including save data) and see if that works.

if the game still does not work after the above then it could be a faulty UMD but this is highy unusual as most UMD`s are pretty reliable unless mis handled or pyhsically damaged.

there is another thing and it could be an indication that the PSP UMD drive is faulty but as you say that all other games work its highly unlikely to be the last 2 issues.

Re: Black Screen on loading little big planet

Thanks for the reply, but what does that actually mean? Do i need to get a new UMD or wait for a specific time? 1 day 1 week 1 month?I have also tried getting updates on-line but that doesn't seem to make any difference either.Do Sony PSP people actually look at this or is there someone within the company that I can contact to get an official answer?

Re: Black Screen on loading little big planet

ozyboy123 wrote:Thanks for the reply, but what does that actually mean? Do i need to get a new UMD or wait for a specific time? 1 day 1 week 1 month?I have also tried getting updates on-line but that doesn't seem to make any difference either.Do Sony PSP people actually look at this or is there someone within the company that I can contact to get an official answer?

just delete the update data off the memory card and play the game without updating you wont be missing much other than there is a bug with the level creator that crashes now and then. the SP game is still playable without the update.

Re: Black Screen on loading little big planet

there are a couple of things you can do, i have just finished cleaning my disk and now its ok or it could be because of the SUS or secret update sofware, its when youre playstation updates a game with out asking and it has done this due to the new release of lbp2 just delete youre XBM data and save data and dcl's and clean the disk and you will be ok