"I told them to do whatever they needed to do and I don't think he overdid it on the work." Carol - Verified Customer

"They are knowledgeable, friendly and they take very good care of my car." Aftan - Verified Customer

"We were happy with the service we got, they did the work at a decent price." Brooke - Verified Customer

Shop Message

A Dealer Alternative Independent shop. Specializing in Toyota, Prius, Euro, and all makes diagnostics. A family owned shop that takes great pride in quality and professionalism.

RepairPal's Assesment

Mastertech Automotive is a three person operation that was established in 2003. Over the years Mastertech has established a reputation for providing service that is knowledgeable, fairly priced, honest, and quick. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced computer and electrical diagnosis, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 12-month / 12,000-mile warranty for your peace of mind.

"He was prompt, quick, and efficient, no high overhead. It's not the first time I've been there and it won't be the last. They are clean, efficient and amazing." Sharron - Verified Customer

"They have always done a good job every time and his prices are comparable." Don - Verified Customer

"They are honest and the prices were reasonable." Lindsay - Verified Customer

Shop Message

Just west of the Yakima River in Downtown West Richland.

RepairPal's Assesment

West Richland Auto Repair was established in 2007 by Jaime Hutchinson. This RepairPal Certified shop is a smaller shop that focuses on personalized service and quality auto repair. Jaime is an ASE Certified Master technician and operator of this location. Jaime's personalized service really shows in our survey of his most recent customers, we received comments describing their experience as efficient, reasonable, honest, and professional. He really takes the time to make sure that he and his crew stay up to date on the latest technologies by attending ongoing training and equipping the shop with some of the best automotive tools and computer diagnostic equipment in order to make professional repairs to your modern vehicle. The work performed here is backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

The shops listed below are not committed to the fair price guarantee and minimum warranty of RepairPal Certified shops. When taking your car to a shop that has not passed RepairPal’s inspection, we recommend that you: