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Migrate all application storage to more compatible mechanism. The Opera TV devices did not evenly support our previous storage requirements. Most devices will handle this change transparently, yet Sony devices may require you to enter your PIN to re-enter the application. Sorry for the inconvenience. We won't need to transition our application storage again!

Screen dimmer kicks in after 2 minutes then blackens entirely after 5 minutes.

Advanced Video settings (Settings > Video > Advanced) to control Direct Stream / Direct Play. If you run into problems while Direct Streaming try disabling it to trigger a full transcode. If you run into problems while Direct Playing an MP4 file consider disabling Direct Play and see if the problem goes away when the file is Direct Streamed.

Hiding video controls and Back button now work for webOS.

Fixes:

Fixed Opera TV device PMS profile to enforces AAC audio streams for video. Previously MP3 was permitted but does not work on device. Plex Media Server v0.9.11.16 or greater is required.

Fixed playback terminating after 30s if the playback options modal is opened before the video starts playing.

Fixed DASH playback (Vizio P series) starting if the playback options modal is opened before the video starts playing.

Plex Home: You can now switch to other users in your Plex Home. Each user sees only what you share with them. See the General > Automatically Sign In in the global settings if you want to skip the user selection on every launch.

Music: Currently only MP3 and M4A audio is supported. We're working hard to add support for other audio formats like FLAC and ALAC.

Photos: You can view photos and have music playing in the background, pretty spiffy.

Fixes:

Vizio P Direct Play and Direct Stream compatibility. Make sure you're on the latest firmware then you can experiment with enabling Direct Play and Direct Stream in the global settings menu.

Video: LG NetCast and LG webOS allow "Original" quality setting. When this is selected Plex will not force a transcode to reduce the video bitrate. Transcoding or Direct Streaming will still occur for subtitles, audio stream switching or playback of unsupported containers.

Videos with a high AVC level played via Direct Stream may play poorly. The app supports Direct Stream for h264 video streams up to AVC level 4.1. H.264 video streams with a higher AVC level will be transcoded to level 4.1.

Selecting "Allow Dolby Digital (AC3)" in the Setting dialog will now allow MP4 files with AC3 audio to direct play.

Starting a Plex Mix from the music player sometimes started audio playback but did not update the screen.

Directly clicking on an item in the photo strip displayed in the photo player no correctly selects that item.

Stability and bug fixes.

Known issues:

LG webOS televisions are hanging when users attempt to change nested settings like Local Quality, Remote Quality, Audio Boost, etc. Our TV locks too. It'll unlock after some time and the menu is okay. Subsequent interactions with the menus are okay. Super weird. We're on this one.

LG webOS: Possible change for televisions hanging when users attempt to change nested settings like Local Quality, Remote Quality, Audio Boost, etc. We haven't made a specific code change to remedy the lock yet testing 2.4.10 no longer locks up our emulator. We're hopeful but not calling it fixed until we get user feedback and hands on time with a webOS TV

LG NetCast: We've added logging around startup and video playback. Some NetCast users are reporting that 2.4.10 shows an error message ("browser does not support streaming") instead of playing videos. Other users are playing fine. In our tests we've been unable to reproduce on a variety of NetCast devices and emulators. If you're a NetCast user please see this thread for important information.

LG NetCast: Optimistic fix for some NetCast users are reporting that 2.4.10 shows an error message ("browser does not support streaming") instead of playing videos. If you're a NetCast user please see this thread for important information.

We were really quiet in September staying very busy. Many late nights collaborating across our global team and awkward realizations that our 5 o'clock shadows had gone sentient.

Plenty of progress was made! With the Fire TV and Plex Media Player both leveraging our UI we've got great momentum, and additional help, to fill feature gaps and propel the vision onward. Each of them are the best presentations of the Smart TV app and benefit from superb playback stacks which Plex actively improves.

Thank you to all the users that have provided support and constructive feedback. We listen to all of it.

We hope you enjoy this release. We're far from done.

Oct 22, 2.4.28

New

Feature: Folder and List views. I repeat Folder and List views! They're available adjacent to the library filtering options in the "Browse All" screen.

Performance: Navigation animations have been removed from all Opera TV devices for better perceived performance.

Video playback: Local and Online video playback qualities default to "Original" for all devices except Series 4 and 5 TiVo devices. This will help you Direct Play and Direct Stream more easily. If you have playback problems please consider reducing the quality to a stable level.

Video playback: User selectable "Maximum H.264 Level" makes it easier to direct play and direct stream videos with AVC levels higher than the recommended 4.0 value. Most devices are fine set to low to mid level 4.1, some devices go much higher. Your individual mileage may vary based on specific video and device combinations. Try 4.1 for starters. If you experience odd video playback behavior please reduce H.264 level to default before playback quality.

Video playback: Direct playback of channels that deliver HLS streams, such as Twitch.

Video playback: Pressing the primary select button will now show the OSD without pausing playback.

Video playback: Stopping playback is much quicker; no more playing video behind the loading dots.

Fixes

The "8" button works again on Vizio televisions.

TiVo Series 6 devices default to "Maximum H.264 Level" of 4.1.

Server dashboards render correctly when server has no libraries.

Sony Bravia TV identification fixes for some models sold in NAFTA territory.

Avoid startup errors accessing shared servers if the server has no shared channels.

Shared servers no longer disappear unexpectedly from the server selection drop down menu.

Pressing "Back" key from the Plex Home screen or Sign In screen will ask a user if Plex should exit on supporting devices.

Many other bug fixes or small improvements.

Known issues

Quickly navigating left across hub sometimes doesn't visually move focus correctly to the list of buttons. Logically the furthest button on the left is focused but visually a Continue Watching or On Deck poster may be focused.

Coming soon

You made it all the way down here? Congrats! We're testing updated direct play video and music configuration for many TV devices. Many devices even surprised us with MKV support. Also coming, finally, is the much awaited music transcoding. Stay tuned; not long now.

The Plex Pass requirement has been removed from Smart TV devices. The Plex for Smart TVs app is free on all devices. Huge THANKS to our Plex Pass members for testing and providing feedback during the preview period!

Heaps of good for many devices. Our Sony Bravia televisions, VIZIO televisions, and LG NetCast television devices got a big level up with direct play MKV video support. UHD capable VIZIO televisions can now play MKV and MP4 4K videos with the HEVC codec. Our supported media formats documentation will be updated shortly.

Also, music transcoding is now enabled on all devices. Plex Media Server 0.9.12.0 is required. A huge benefit for some users, we hope you enjoy!

Howdy, Stranger!

When logs (server or client app) are requested for an investigation, please do NOT turn on "verbose" logging unless it is explicitly requested. Verbose logging makes things much more difficult in the majority of cases.