Frequently Asked Questions About Transcription Services The following are some frequently asked questions about transcription services.

What does a transcription service do?Transcription service begins with live speech, which can be strictly audio or can also be visual. A transcription service takes this audio file and converts it to a document. Electronic text files are often the preferred format for transcript services because they are easier – and faster – to transfer back to the client. Some transcription services can also translate speech that is in one language into text that is in another language.

Who hires a transcription service?Anyone can benefit from transcription services, but certain professionals may find a transcriber particularly helpful. Professionals in a medical or legal field are common clients of transcription services. Many doctors or lawyers will record their speech – or that of another individual – but don’t always have the time to convert that audio file into text. A transcription service allows these professionals to spend their time on something else.

How long will it take to transcribe my file?The turnaround time will vary from company to company. The service time for transcription will depend on many different factors. The format of your audio file, the number of speakers involved, and even accents of the speakers can all impact turnaround time. Most transcription services are able to accommodate an urgent project. Many companies can convert verbal records to text in just a few days – or even hours.

How much do transcription services charge?As with any service, pricing for transcription will vary from company to company. Some companies may charge by the half hour or hour, while others will price the job minute by minute. You will need to shop around to find the best outcome for the best rate. Remember that urgent documents requiring a quick turnaround will cost more.

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In different medical, legal, insurance and other businesses, transcription services come in handy. A transcriber will be able to create document scripts of meetings, appointments, phone conversations and more to be saved in a database for future reference. Here are some questions to ask if you are hiring a transcriber or secretary for transcription services.

When is your transcriber and/or a secretary available?
Medical and legal emergencies and cases can occur at all different hours of the day which is why a transcription company often offers services at off-hour times and on weekends. Additionally, transcriptions can be taken from audio recordings and dictations at a later time than when they are first spoken.

How will I access my transcribed scripts and documents?
A transcription service should offer a clean, secure and organized online database for your company to use and search. This database will include audio and digital files of recordings in the best file format for your use. Additionally, the typed transcriptions from in-person meetings or dictation should be saved and time stamped for easy searching.

What are your rates?
Transcribing and dictation services can charge per word, per minute, per character and more. It is important to have a complete understanding of what your business will be charged for transcription services so you can create an accurate budget.

How will I know my information is secure and confidential?
Transcription services are often hired to work in industries such as legal and medical which require a high degree of confidentiality. Ensure that the transcribers and secretaries you hire have signed non-disclosure agreements and that the service has a high standard for keeping sources confidential to protect your customers, patients and business.