July 2013

Well, where do I begin? I've worked several retail jobs and have dealt with lots of evil customers, but I wanted to share this particular one that came to mind. I was on a working holiday in Canada, and got a job as a barista at Starbucks. It just so happened that this particular Starbucks was in an affluent neighbourhood… Read More

I have heaps of these stories. I must have a blinking sign over my head saying "mean people see me." Anyway, I was working at Bunnings, which is a big hardware chain (the Australian equivalent of Home Depot) a few years ago and on this particular day was assigned to the refunds desk. Now, I should explain first, that the… Read More

I don't like customer service anyway, I'm just in this job because, well, I needed a job after I left the army and nobody else would hire me. After years of customer service experience I thought I'd seen it all. Last night, after about a month on the job, a customer barges into the service station whilst I'm serving another… Read More