Publisher's Description

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From Research In Motion:
The new BlackBerry Desktop Manager software allows Mac users to smoothly and seamlessly sync data from Mac applications like iCal, Address Book, Microsoft Entourage and others, as well as add and remove applications, schedule automatic backups, encrypt backup files and install software updates for their BlackBerry smartphone. BlackBerry Desktop Manager Software also integrates BlackBerry Media Sync, enabling Mac users to sync their iTunes music collections with their BlackBerry smartphone. From within the BlackBerry Desktop Manager software, users simply select the desired iTunes playlists and the music, including song information and album art, is quickly transferred onto their BlackBerry smartphone.

It can't find the Mac Address Book. Either this is Apple's fault (ie. they're trying to ring fence Address Book to only synch with the icloud) or BB's fault (it can't find the right directory). I think I'll fiddle with my Mac's permissions, but I din't think that will help.

I had the same problem. I think the problem is that with the introduction of iCloud, your contacts are no longer visible to the BB software. If you go under System Preferences and iCloud, deselect Contacts and it should work. The sync software is still useless however.

I don't know if it is iCloud or the new Blackberry software update, but I now cannot sync my calendars and contacts between my Mac and Blackberry! I have spent several hours on the phone with AppleCare and they cannot find a solution. I don't even know how I could contact Blackberry. Aaagh!

On my Mac, Desktop Manager can't even see iCal much less sync it. It won't back up my phone and it only pretends to sync my contacts (everything looks good until you check your BB and the contacts haven't updated). The worst of it is, this software used to work and RIM has messed it up.

Your title says it all. There were actually quite a few ways in which I liked my Blackberry, but I became so sick and tired of the awful, AWFUL synching of my contacts and calendars (nothing, you know, important) that I gave up. Now that I've switched to an iPhone, I can't imagine ever going back.

(To be fair, it wasn't ALL about how rotten desktop synching is. The Blackberry app store is pretty wretched as well, and that has nothing at all to do with what platform you're on.)

After i upgraded and synced my BB to iCal, it made duplicates and triplicates of entires. Had to restore iCal from Time Capsule to get the calendar back to where it was before the sync, but now BB still has the duplicates and triplicates of entries, with no easy way to get rid of them!

Summary

Loved my BB until the worldwide crash, then this just put me over the edge! No benefit to me if I cannot sync my calendars. So ready to get an iPhone!

When it first came out, it also double-posted all calendar events on the BB. It was so bad that when I got home from a business trip I went down and bought an iPhone and said good-bye to RIM. No regrets.

The only thing I can think of is that it easily lets you see how much media space you've used

Cons

Difficult or impossible to sync, constantly uses up huge amounts of CPU while not doing anything. Doesn't handle importing or exporting media well at all.

Summary

I had this installed for a while for managing media, and I just had to get rid of it as it was so terrible. Every time I plugged my BB in, it would open, promptly spin up to nearly 100% CPU usage, and slow everything else down until I closed it. When it does work, it doesn't do what I want, as it doesn't provide a usable interface for syncing audio/video. The 'import media' option causes the program to hang every time I use it. In short, if you have access to a PC you're better off using that, or Dropbox to transfer files from your BB to your Mac.

Deletes stuff you don't want deleted from calendars it should have no access to.Won't sync "One Way"

Summary

This software sucks. It used to be somewhat tolerable in that you could sync from your computer to your blackberry, but that option is gone. Now you have to create a special calendar for blackberry items for it to write to, and then it wants to delete anything that is not already on the blackberry. This has turned my blackberry into a pretty much useless piece of crap. It's a phone and does email, period. Good thing I have an iPhone for my personal device because the blackberry just sucks.

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