Moving to the new Parkland hospital:What you need to know

We are excited to welcome our patients and families to the new 2.1-million-square-foot Parkland hospital beginning Thursday, August 20. We are thrilled to serve our community in this new state-of-the-art space designed to improve the patient experience while providing the best and safest care.

Moving to the new Parkland hospital

We will begin moving our patients to the new hospital on Thursday, August 20, and continue through Saturday, August 22.

I am a patient. What do I do?

Each patient will be moved to the new hospital across the Mike A. Myers Sky Bridge. Clinical staff will be stationed along the route to monitor our patients’ well-being during the physical transport.

I am a family member or visitor of a patient. What do I do?

For the safety of our patients and staff, no visitors or family members may travel across the sky bridge with patients as they are relocated to the new hospital. Our top priority is to ensure the absolute safety of every patient in our care as we make the move across Harry Hines Boulevard.

When it is time for the patient to move across the sky bridge, family and visitors will be asked to go the main lobby of the new hospital. Once in the lobby, Guest Services staff at the front desk can give family and visitors directions and the patient’s new room number once it becomes available.

When will the Mike A. Myers Sky Bridge be open for patients and visitors?

The sky bridge will open to the public following the patient move on Sunday, August 23. This is to protect the safety and privacy of our patients being moved across the sky bridge into the new hospital.

How will a patient's belongings be taken to the new Parkland?

A volunteer will transport one bag of patient belongings across the sky bridge to the new hospital. A bag will be provided. Family members and guests are asked to please take home flowers, balloons and heavy bags before the move. For everyone’s safety, only one bag may travel with the patient across the sky bridge. No
carts will be available to move belongings.

We ask that any valuables, including money, jewelry, eyeglasses and clothing, are given to family members during the move or secured with the Business Office. Your nurse can help you contact the Business Office. Parkland is not responsible for valuables left at the bedside.

Valet
Valet parking is available at the front entrance of the new Parkland hospital. The fee is $10.

Walking
To walk between campuses on Harry Hines Blvd., please use the crosswalk at Lofland Drive.

Who can help me find my way in the new hospital?

Our Guest Services staff is here to provide you with great customer service. Simply look for staff in the green T-shirts. We are here to help you find your way in the hospital, find patients and their room numbers and look up appointments.
Guest Services staff is located throughout the hospital: