£28.00 for the first 18 months

£38.00 thereafter

averages63Mb

unlimited

18months

Free

£336

Features

No setup costsNo activation, equipment or delivery charges (there may also be an upfront charge for your phoneline*)

Averages 63Mb download speedAverages 17Mb upload speedYour provider should give speed estimates before you sign upAverage Speed is the speed achieved by 50% of customers on the same product during peak hours of 8pm to 10pm

Telephone line must be switched to SSE, line rental
included in the monthly cost

Only pay for the calls you use

60-Day Happiness Guarantee, if you're not happy with the SSE service you can leave penalty-free within the first 60 days.

UK-based support online and over the phone

Internet security suite includes antivirus, firewall and parental controls to restrict internet access to minors. After the 18 month initial term, the subscription price is £2 per month (may be cancelled at any time)

Peer to peer and similar traffic may be limited during peak times to ensure priority is given to other traffic and not slow down other customers.

* Customers taking out phone & broadband with SSE may be charged an upfront cost for their phone line. If customers don't have a phone line they will need to pay a 'New line provision' charge of £60. If customers need a 'LLU line conversion' to take SSE's phone and broadband service there will be a charge of £36.91.

Only pay for the calls you use Call Plan

20p setup fee applies to all non-inclusive calls. Inclusive Talk calls are for (i) local and national numbers beginning 01, 02 and 03 and (ii) 0845 & 0870 numbers. Excludes indirect access numbers and dial-up internet access. Inclusive calls are free up to 70 minutes. Any call duration over 70 minutes will be charged. Redial before 70 minutes to avoid charges.

Fair use policy applies - maximum 1,000 minutes or 150 calls a month; whichever you reach first. If either of these limits is exceeded SSE will charge for these calls at the equivalent rate for non-inclusive periods. Daytime calls mean from 7am to 7pm Monday to Friday; Evening calls before 7am and after 7pm Monday to Friday; Weekend calls midnight Friday to midnight Sunday. For more information about call charges, see the Call Charges and Tariff Information PDF available from SSE product pages.

10p-23p/minute access charge applies to all non-inclusive 084, 087, 09 and 118 numbers. The organisation you are calling may also apply a service charge, you should be informed off this before you call.

Please note, customers taking out phone & broadband with SSE may be charged an upfront cost for their phone line. If customers don't have a phone line they will need to pay a 'New line provision' charge of £60. If customers need a 'LLU line conversion' to take SSE's phone and broadband service there will be a charge of £36.91.

Reasons to choose SSE

Affordable - among the cheapest providers in the UK

Phone bundles - choose from a range of call plans, or just pay for what you use

High end router - all broadband users get a free Technicolor DWA0120 router with fast performance, strong signal and parental controls

Happiness guarantee - you can cancel your SSE deal within 60 days without penalty if you aren't happy with it

No upfront costs - SSE broadband comes without any activation or shipping costs (as long as you've got an LLU phone line installed)

18 months fixed price plans - only changes to VAT or a similar taxes can increase it

Possible downsides

No short contracts - all packages are on an 18 month contract

Limited extras - the free router and security suite are among a handful of free extras

Budget provider - may prioritise low price over other considerations

SSE details last checked on 2019-03-18

Ofcom Approved

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