It’s no longer enough to deliver great customer service with a smile. Today’s customers are savvier than ever and want what they want the exact way they want it. They expect you to go above and beyond their expectations, because if you don’t, your competitor will. Consider this fact from the White House Office of … Continue reading Step Up Your Customer Service Today

Artificial Intelligence (AI) is here, whether you’re ready or not. Despite what you may have heard, this doesn’t mean robots are taking over the world. Instead, 2019 is poised to be the year that AI becomes more mainstream and accepted as a valuable tool for all business types. As technology gets more affordable and easier … Continue reading 3 Things to Know About Artificial Intelligence

With the start of a New Year often come resolutions about money and managing finances. April’s tax season is only a few short months away, so make sure you’re prepared now and resolve to meet 2019’s deadlines early if possible. The IRS’s tax deadlines are based on the calendar year and outline specific payment dates … Continue reading Small Business Tax Calendar

As a business owner, it’s important you stay sharp and on top of what’s happening outside of your very busy business world. Keeping up to date with the latest technology, regulations and more will also help you stay one step ahead of the competition. Despite your crazy schedule and the mountains of information that technology … Continue reading How to Stay in the Know and Keep Your Mind Sharp

The value of employee retention cannot be overstated. Talented employees who understand your business and your customers are an asset, and one that business owners should protect. Losing a key employee will cost you money. The higher up they are in the organization, the more costly it will be. Your money would be much better … Continue reading 5 Employee Incentives to Consider

The U.S. Small Business Administration says the “key to a successful business is preparation.” Whether you’re just starting up or have been around for a while, understanding your expenses will go a long way toward keeping the doors open. Each business will have a different financial picture, whether it be brick and mortar, online or … Continue reading Create a Budget in 6 Simple Steps

Keeping good business records can help you monitor the progress of your business, prepare your financial statements, identify sources of income, keep track of deductible expenses, prepare your tax returns and support items reported on your tax returns. According to irs.gov, “the responsibility to substantiate entries, deductions, and statements made on your tax returns is … Continue reading Smart Record Keeping for Tax Time

It’s Never Too Soon to Start Saving for College With the rising costs associated with going to college, future college students and their parents must begin planning early. The National Center for Education Statistics estimates that tuition, fees, and room and board at a public institution run about $17,000 a year, while private colleges can … Continue reading Paying For College

Keeping a Watchful Eye on Fraud During the Holidays As businesses prepare for a busy holiday season, with increased customers, sales and especially e-commerce transactions, it’s important to keep fraud risk in mind. Fraud can be especially crippling for small businesses. According to the Association of Certified Fraud Examiners (ACFE) Report to the Nations 2018 … Continue reading Protect Your Business During the Holidays