Pullman New Delhi Aerocity Hotel

Hotels combining lifestyle and design, for business and leisure

The upscale hotel is located adjacent to both international & domestic airport terminals and is well connected through the Airport Express Line which is just 5 minutes away. The Pullman New Delhi Aerocity is near the business hubs of Gurgaon, New Delhi and Cyber City. It is also located close to Delhi's shopping malls including DLF Promenade, Emporio and Worldmark. A big complex of 670 rooms, Pullman and Novotel New Delhi Aerocity is a preferred destination for both business & leisure travelers.

Our accomodations

Starting from 36sqm, each contemporary guest room features a generous four fixture bathroom, large workstation, LED TV, laptop sized electronic safe and responsive climate control. Each Executive room offers modern amenities in sophisticated accents. Suite privileges include access to the Executive Lounge.

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DELUXE EXECUTIVE KING ROOM WITH FREE BREAKFAST, AIRPORT TRANSFERS, LOUNGE ACCESS AND MORE

Our restaurants and bars

PLUCKType of cuisine: International

Lunch

06:30 - 15:30

Mon

Tue

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Sat

Sun

Dinner

15:30 - 23:30

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Tue

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Sun

PLUCKType of cuisine: International

At "PLUCK " we are passionately committed to offering the freshest, safest ingredients, presenting a seasonal menu, that is locally focused and globally artistic, and cultivating a healthy relationship on our tables and for the planet.

HONKType of cuisine: Thematic cuisine

Dinner

18:00 - 23:30

Mon

Tue

Wed

Thu

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Sat

Sun

HONKType of cuisine: Thematic cuisine

Honk at Pullman, New Delhi Aerocity is a bistro-style specialty restaurant featuring a contemporary Asian menu. The Food is inspired from Street- Style Cuisine popular in Asia, primarily Chinese and Japanese with a glimpse of Thai and Singaporean.

PLING

Photo non contractuelle / Strictly non binding

Midday

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Evening

Mon

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PLING

Pling is the elegant, sensuous and tranquil lounge-bar. The name is inspired by the sound of ice dropping in a glass of liquid and connotes good times and shared laughter. Pling offers a high-end lounge bar experience with live music and much more.

Our guest reviews for Pullman New Delhi Aerocity

The room was well appointed and the staff courteous. The location and view were also very convenient

Our hotel has responded to the review

Our hotel has responded to the review

Dear Shantanu M., We appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback from our valued guests as we aim to provide a seamless experience. We look forward to welcome you back soon with the best of our services. Best regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Dr A. G.Solo - 10/12/2018AccorHotels certified review

« Not Satisfactory. »

It took long to check in. Inspite of full payment in advance i have been billed with Rs 9219..00. That should be refunded me back.

Our hotel has responded to the review

Our hotel has responded to the review

Dear Dr. g., Thank you for taking the time to tell us about your experience at the Pullman New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As per our investigation, it has been observed that your room payment was not received from your company Optho Remedies, due to which you were charged directly as per the hotel policy. As the payment has still not been received from the above said company; therefore, the refund of the amount paid by you has not been initiated yet. I hope this clears your doubt for charging the amount directly by you. We appreciate your sharing your concerns, and we look forward to welcome you back soon. Sincerely, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

AnonymousBusiness - 09/12/2018AccorHotels certified review

« Service Level »

There is no prompt action from the waiter despite we call and remind serval times.

Our hotel has responded to the review

Our hotel has responded to the review

Dear Valued guest, Thank you for your patronage to AccorHotels and for taking the time to tell us about your experience at the Pullman New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have briefed the team and taking the appropriate measures to address the problem and prevent similar future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Jaspreet S.Families - 07/12/2018AccorHotels certified review

« Great Staycation in the lap of luxury and warmth »

My wife and I chose to stay in (Novotel first, and then) Pullman, on the event of our 7th Wedding Anniversary, and I agree this was possibly the best choice we made! We needed to unwind from our daily routine and enjoy a bit of luxury, some good food and decent ambience overall - that's exactly what we got. I have to compliment the restaurants in house - Pluck and Food Exchange - for their good spread and great taste of pretty much everything I tried! So a big Thank You to the entire staff of Novotel as well as Pullman family at Aerocity for all the care and love directed our way. The only scope of improvement maybe there in 2 options: a. Scope of improvement at &quot;Pling&quot;, where we found the service a bit slow, VFM not so great overall. But the ambience and overall experience were still decent enough. b. Lack of engagement/activity/fun options for kids as such - my little one (4 years) usually loves to hang out with some fun and games and mostly all the other Novotel and similar options I've stayed at in the past, had some or the other play/activity/fun area for juniors. So maybe that's a finishing touch you need to add.

Our hotel has responded to the review

Our hotel has responded to the review

Dear Jaspreet S., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services and had a great celebration. As we continue to improve our hotel and services, we will definitely look into the setbacks in regards to the Pling bar and the activity area as comments such as yours provide us with valuable feedback in identifying areas that concern our guests. We would be certainly working upon it so that we could meet your expectations in your next visit to us. We look forward to host you again very soon to provide you the best of our services. Best regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Amit C.Solo - 07/12/2018AccorHotels certified review

« too old rooms to stay in »

though i was upgraded to a suite, but the room didn't feel good because it was too old and bad

Our hotel has responded to the review

Our hotel has responded to the review

Dear Amit c., Thank you for your patronage to AccorHotels and for taking the time to tell us about your experience. At Pullman, we strive to provide a superior service experience for every customer. However, in this instance we do not seem to have met your expectations; please allow me to express my sincerest apologies. Please rest assured that I have noted your observations in regards to the upkeep of the room and have sternly briefed my team to be more vigilant and prompt in imparting any guest requests. We would be certainly working upon the setbacks so that we could meet your expectations in your next visit to us as we are taking the appropriate measures to address the issues and prevent similar future occurrence. We appreciate your sharing your concerns, and I urge you to give us another opportunity to serve you better with an enjoyable stay experience. We look forward to welcoming you back with our renewed services. Sincerely, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

It's A. F. H.Business - 07/12/2018AccorHotels certified review

« Fabulous »

It's very fine.front office is cooperative.food is good and room service poor and not responding

Our hotel has responded to the review

Our hotel has responded to the review

Dear Valued guest, Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. We will definitely look into the setbacks in regards to the room service as comments such as yours provide us with valuable feedback in identifying areas that concern our guests as we continue to improve our h. and services. We would be certainly working upon it so that we could meet your expectations in your next visit to us. We look forward to host you again very soon to provide you the best of our services. Sincerely, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Geoff A.Business - 07/12/2018AccorHotels certified review

« Welcoming and enjoyable »

The hotel is clean and modern The staff a pleasant and attentive Buffet is nice but the lounge bar chairs are too low too big and uncomfortable

Our hotel has responded to the review

Our hotel has responded to the review

Dear Geoffrey David A., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback from our valued guests. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff. However, as we strive to continuously improve the quality of our services. therefore, we have noted your suggestions and we would be certainly working upon it so that we could meet your expectations in your next visit to us. Thank you again for sharing your experience, and we look forward to host you again very soon to provide you the best of our services. Best regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Amit S.Couples - 07/12/2018AccorHotels certified review

« great »

awesome..great atmosphere

Our hotel has responded to the review

Our hotel has responded to the review

Dear Amit, We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Bets regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Anuj M.Families - 06/12/2018AccorHotels certified review

« Excellent Experience »

Hotel Staff was very courteous

Our hotel has responded to the review

Our hotel has responded to the review

Dear Anuj, We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Jitendra K.Business - 06/12/2018AccorHotels certified review

« It was a very comfortable stay. »

Great place to stay ! Room was quite comfortable & spacious. What I like most is breakfast here, lots of variety. The staff is very helpful & polite. Overall experience was very delightful.

Our hotel has responded to the review

Our hotel has responded to the review

Dear Jitendra, We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

MarisaFriends - 06/12/2018AccorHotels certified review

« Great service and luxurious comfort »

I thoroughly enjoyed my stay at the Pullman. The staff are very warm, friendly and attentive. On check in, it was noticed that I was on a different floor to my friends, (we had booked separately) and immediately they checked to see if I could be closer, and made it happen. The restaurant is fabulous - love the electronic menus where you can watch the dish being prepared and check out a list of ingredients. Not to mention the food was delicious and wouldn't hesitate to recommend. I look forward to dinning there again. I also loved the vegie and herb garden which is used by the restaurant.

Our hotel has responded to the review

Our hotel has responded to the review

Dear Marisa We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. I will share your comments with my team and I am sure that this feedback will serve as an encouragement to all my team members as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services. Best regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Hilton S.Business - 05/12/2018AccorHotels certified review

« Fabulous hotel, great amenities, great restaurant, fabulous staff »

This hotel was fabulous, as were the restaurant and executive lounge. And I can't say enough about the staff, who went out of their way to be helpful. Altogether a great experience!

Our hotel has responded to the review

Our hotel has responded to the review

Dear Hilton S., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. I will share your comments with my team and I am sure that this feedback will serve as an encouragement to all my team members as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services. Best regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Vineeta P.Business - 04/12/2018AccorHotels certified review

« Good stay.... »

I stayed at your hotel between 29nov to 2nd December...I’m satisfied with the stay overall..just wanted to point out that over breakfast your staff pay more attention to foreign customers ...we have to wait a lot for our turn...other than that all good...thanks

Our hotel has responded to the review

Our hotel has responded to the review

Dear Vineeta, We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that in no way do we want any of our valued guests to feel less important. However, keeping in view your comments I am taking appropriate measures to monitor the same and assure you that necessary action will be taken to prevent similar occurrence as we do not encourage such practices in our organisation. We appreciate your sharing your concerns and we look forward to welcome you back with even a better experience. Best regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Sydney129Business - 04/12/2018AccorHotels certified review

« Good but can be improved »

I stayed at the Pullman New Delhi for 7 nights to attend 2 IP conferences. What I liked: clean and comfortable room, good breakfast buffet. Efficient and helpful concierge. What I didn't like: it took a long time for my luggage to be brought up after I checked in and I had to follow up. There is no storage room for the luggage - everything is out in the open. Given that Indian establishments are very security conscious (with xray machines and frisking when you enter), I find it disturbing that the &quot;stored&quot; luggage can easily be accessed and the bell staff are not very strict in checking the lugagge tags/stubs. Also, even if the rooms are kept clean, some of the housekeeping staff have body odor which lingers in the room long after they have left.

E.limBusiness - 03/12/2018AccorHotels certified review

« Lovely hotel with goof facilities and dining »

Lovely hotel with goof facilities and dining

Our hotel has responded to the review

Our hotel has responded to the review

Dear E.Lim, We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

SelimBusiness - 03/12/2018AccorHotels certified review

« Good »

Room was quite good, breakfast could be better.

Our hotel has responded to the review

Our hotel has responded to the review

Dear Selim, We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback from our valued guests. We strive to deliver the best experience to our guests and it was a pleasure for us to be able to do so. We will definitely look into the setbacks in regards to the food and airport vehicles as comments such as yours provide us with valuable feedback in identifying areas that concern our guests as we continue to improve our hotel and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

AnonymousBusiness - 02/12/2018AccorHotels certified review

Bad smell forced me to change the room - no apologies of any form given

Our hotel has responded to the review

Our hotel has responded to the review

Dear David, Thank you for taking the time to tell us about your experience at the Pullman New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

IvyBusiness - 30/11/2018AccorHotels certified review

« It was a nice stay. »

I only had one advice for you, while i was taking shower, the water always flew out through the door seam; and it is also not a good idea to place a towel outside the door (to absorb water) because the towel would block the way while opening the door.

Our hotel has responded to the review

Our hotel has responded to the review

Dear Ivy, Thank you for taking the time to tell us about your experience at the Pullman New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Terence P.Couples - 30/11/2018AccorHotels certified review

« Every member of staff were helpful, friendly, knowledgable and professional. »

Right from being picked up from the AirPort to our stay and being taken back to the airport was first class with service second to none.

Our hotel has responded to the review

Our hotel has responded to the review

Dear Terence, We appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Suresh M.Business - 30/11/2018AccorHotels certified review

« EXCELLANT »

A fantastic hotel, very polite and courteous staff, excellent facilities. One of the best hotels to stay in Delhi, especially due to its proximity to the airport. Would definitely keep coming back...

Our hotel has responded to the review

Our hotel has responded to the review

Dear Suresh, Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. I will share your comments with my team and I am sure that this feedback will serve as an encouragement to all my team members as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services. Best regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Lowest prices found over the following seven days.These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.

Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.