If you wish to have a customer agreement form sent to you
via regular postal mail, please contact us by e-mail at business@mems-exchange.orgor by telephone at 703-262-5375

Is it possible to modify the MEMS and Nanotechnology Exchange Customer Agreement?

Yes, but please try to avoid requesting modifications to the MEMS
and Nanotechnology Exchange Customer Agreement. Your requested
fabrication service can quickly commence if the agreement is
not modified. Customers who have request changes in the
Customer Agreement may experience significant delays as your
legal office and our legal office to negotiate the proposed
changes. There is very little the MEMS and Nanotechnology
Exchange can do to speed up the negotiations. However, if your
legal office absolutely will not accept our agreement as it is
written, please contact us directly at 703-262-5375 or business@mems-exchange.org to initiate discussion.

Who should accept the Customer Agreement?

This is a question that can only be answered by your
organization. This person must be someone who is authorized to
accept agreements on behalf of your organization.

Regardless of who accepts the agreement, it is very
important that every user of a MEMS and Nanotechnology
Exchange business account be aware of the terms of the
agreement. Every user should read the
MNX Customer Agreement before
requesting fabrication services.

How often do I need to accept a Customer Agreement?

Once. You only need to accept a Customer Agreement when you
first apply for a business account.

What if I leave my employer?

If you leave your current organization and wish to continue
using the MNX, you will need to
apply for a new business account, and someone with appropriate
authority will need to execute a new customer agreement on behalf
of your new organization.