About us

About us (SCORE)

The concept of SME Competitiveness Rating for Enhancement (SCORE), a diagnostic tool used to rate and enhance competitiveness of SMEs based on their performance and capabilities, was first developed and introduced in 2007. The initial pilot was undertaken for companies in the manufacturing sector to gauge on the effectiveness of the grants companies received to improve their business performance. Since then, the SCORE process was accepted by various sub-sectors in Malaysia as it provides a gauge to measure the competitiveness and capabilities of companies at firm level. SCORE has also been used as a tool for business matching purposes for better market access as well as initial indicator for purposes of access to finance.

Objective of SCORE

Acquire baseline data on SMEs

Evaluate and track SMEs capabilities and performance

Facilitate linkages of potential SMEs to large companies, government-linked companies (GLC) and hypermarkets

Link export-ready companies to MATRADE and MIDA

To ensure better fund utilisation and focus resources

Benefits of SCORE

Addressing weaknesses of SMEs with more focused approach and provide integrated, hand-holding assistance to SMEs;

Facilitating linkages of potential SMEs with large companies, MNCs, retailers; and

Assisting SMEs in a better coordinated and structured form as SME Corp. Malaysia can concentrate on improving the capacity building of 3-Star companies and below, while the 4 and 5-Star companies can be groomed and launches into international market.

What is SCORE?

SCORE is a diagnostic tool which assigns star ratings to indicate the performance level of SMEs based on a seven assessment criteria such as financial strength, business performance, human resource, technology acquisition and adoption, certification and market presence.

Models:

1. Manufacturing & Manufacturing Related Services (MRS) Model

The activities in the manufacturing section involve the transformation of materials into new products. Their output is a new product. However, the definition of what constitutes a new product can be somewhat subjective.

The MRS model can be applied but not limited to the following activities:

Manufacturing Related Services (MRS) can be defined as activities or services, other than manufacturing activities, that are performed to support or complement the manufacturing activities with a view to the use, sell, transport, delivery or disposal of the manufactured products. They include all the upstream and downstream activities in the manufacturing value chain.

The MRS model can also be applied but not limited to the following manufacturing related services related activities:

2. Manufacturing and Maintenance, Repair & Overhaul (MRO) Model

(Collaboration with Minister Of Defense Malaysia)

SME Corp. Malaysia in collaboration with Ministry of Defence (MINDEF) developed the SCORE models for the Maintenance, Repair and Overhaul (MRO).

This model encompasses all activities which have the objective of retaining or restoring an item in or to a state in which it can perform its required function. The actions include the combination of all technical and corresponding administrative, managerial, and supervision actions. It also includes performing routine actions which keeps the device in working order (known as scheduled maintenance) or prevents trouble from arising (preventive maintenance).

Any businesses that engage the activities such as maintenance, repair and overhaul under one roof could also be included.

3. Construction Model

(Collaboration with Construction Industry Development Board Malaysia)

This section includes general construction and specialized construction activities for buildings and civil engineering works. It includes new work, repair, additions and alterations, the erection of prefabricated buildings or structures on the site and also construction of a temporary nature.

5. Retail & Distributive Trade Model

(Collaboration with Perbadanan Usahawan Nasional Berhad)

This section includes wholesale and retail sale of any type of goods and the rendering of services incidental to the sale of these goods. Wholesaling and retailing are the final steps in the distribution of goods.

Providing transmission services and/or operating the infrastructure to enable the transmission and storage of information and information products.

Providing specialized computer services such as programming and systems design services, graphic design services and advertising services, as well as gathering, tabulating and presenting marketing and opinion data.

More detailed explanation of the economic activities under Information and Communication Technology (ICT) can be found in Section J of the Malaysia Standard Industrial Classification (MSIC) 2008 Ver. 1.0

7. Micro-Enterprise Competitiveness Rating for Enhancement (M-CORE)

To cater for the specific needs of micro enterprises, SME Corp. Malaysia in 2010 developed an assessment tool called Micro Enterprise Competitiveness Rating for Enhancement (M-CORE). A simplified version of SCORE, M-CORE emphasis identifying the performance of micro enterprises in four areas:

Business performance

Financial capability

Operation

Management

The aim is to assist SMEs in achieving a higher level of performance.

Main Menu

My eSCORE

Complete your SCORE application

About SCORE

The concept of SME Competitiveness Rating for Enhancement (SCORE), a diagnostic tool used to rate and enhance competitiveness of SMEs based on their performance and capabilities, was first developed and introduced in 2007.