Historical Traveler Reviews Residenza Canali ai Coronari Rome

WATCH OUT! HOTEL CANCELS RESERVATIONS!!

from anonymous

I had reservations confirmed with my credit card. I had heard that Italian hotels cancel at the last minute so I made a special effort to remain in contact with the hotel prior to my arrival. Alas, less than 48 hours before my arrival, they emailed me saying they had a sick family that needed my room. When I telephoned the hotel, they told me the plumbing was broken and the workmen couldn't repair it in time. They did help me find another hotel, but this was a business trip and I had to contact all my colleagues to tell them of the change. NEVER AGAIN!!!

Date: November 21, 2004

Reviewer: A TripAdvisor User, Sarasota, Florida

The point is that not every member of the Staff speaks a fluent English at Residenza Canali !

The family of the review was accommodated at our Hotel in one triple room and in one double room .

When the children fell ill their parents had to extend the stay over their first reservation .

In addition to that , the bathroom of the only room we had available was out of order for unexpected works in progress .

You know ...." the problems never come alone " !

So the facts were both true , simply the Lady who spoke on the phone couldn't explain herself in English properly !

Of course , we didn't feel up to show the door to sick people so we had to find an alternative , selected accommodation for the incoming guests .

Best regards .

Beware of reservations.....Poof...there gone...

from anonymous

Recently I made a reservation at this "gem" (as most would call it) to celebrate my anniversary, only to find out that upon my re-confirmation of my hotel stay they supposely had "never received my reservation information" eventhough I had a confirmation number. In the mean time, the hotel booked up. They have offered to assist us in finding another place to stay, but that's not the point. Bottomline,

be warned, "Welcome to Italy", we'll screw you even if you already have a reservation and voucher.

Date: November 13, 2004

Reviewer: A TripAdvisor User, Newport Beach, Calfornia

This review must be the result of a mistake made by the client, for the simple reason that we do not use the "confirmation number" system in our confirmation replies at the booking office. In our first reply we do answer about the availability and rates , and if the client accepts the conditions , we send a second reply as final confirmation. And you never will find, in none of the two replies , a confirmation number. NEVER!

Every single person we had as guest at Residenza Canali can confirm this procedure.

We do take care about the service we offer , starting from the first contact to check out .

For us the client's satisfaction does really matter and it is the guideline for our way to work in this field .

So, be warned , and be properly informed before publishing a negative review : we do accept critics of course , and take responsibility of our mistakes .

But this is just not the case .

Couldn't be better

from riclaw

What a fabulous location...walking distance to absolutely everything.The people working at the hotel are all as helpful as can be.Who else would help you call the nurse for your flu shot!.Breakfast is very good. The beds are good and everything works!

A little gem in the heart of Rome

from Mez

My husband and I stayed at this charming little hotel for 3 nights in November, 2004. The staff is very nice and helpful and accommodated a room change request for us because our room was at the top of 4 flights of stairs and I'm 6 months pregnant--not a good combination after a full day of sightseeing. The room was very comfortable, clean and tastefully decorated. Bathroom was clean and well appointed. One word of caution to you "high-maintenance" women: the hairdryer works, but not very well (takes forever to dry). The air conditioning worked well (yes, we used it in early November!). Breakfast was good--coffee, juice, fruit, cereal, pastries, meat, cheese, yogurt. My only complaint (and it's minor) is that the room was kind of dark. There was one window that didn't provide much light or a veiw of any sort.

The best part of the hotel was the location! It's very close to everything. Some approximate walking times from the hotel: 15-20 minutes to Vatican/St. Peter's, 5 minutes to Pantheon, <10 minutes to Trevi Fountain, <15 minutes to Spanish Steps, <20 minutes to Colosseum, 1 minute to Piazza Navona. We walked everywhere except to the Galleria Borghese where we took a cab. The hotel is in a very charming neighborhood with cobblestone streets and tons of restaurants. We ate dinner in the area near the hotel every night and every meal was good.

Do not hesitate to stay here--you will not be disappointed!!!

Charm and location

from anonymous

Perfect location - we walked everywhere in the city. The hotel is charming, but easy to miss with a plant sitting in front of small sign. Residenza Canali is right at the corner with Coronari - a lovely street with high end antique shops. The steps are many, curvy and steep - great for getting the derriere in shape! They carried our luggage up the stairs for us. We were in Room 3 on the third floor. Our room was lovely - the ceiling was wood beams & brick.

We found a home at Piazza Madelenna just a few blocks from the hotel. Make sure to check out the church between the Pantheon and Piazza Navonna (I know, there are a million in that small space). The church is San Luigi - the French church in Rome. There are 3 Caravaggio painting about St. Matthew in the church, amazing.

The pastries at breakfast are fabulous and they serve real orange juice.

We would stay there again - no doubt. The other guests were friendly and there was sharing of tourist suggestions every morning at breakfast.

What a gem!

from anonymous

We can't say enough good things about this hotel, located near the Piazza Navona. The staff was exceptionally friendly and helpful, the breakfasts were bountiful and delicious and the rooms were freshly and beautifully decorated. The location is superb, tucked into a quiet neighborhood of antique stores and high-end shops. We could walk to ALL the major sites. Plus found a terrific restaurant (Osteria del Pegno) just steps from the front door where we ate one of our best meals in Rome. Interestingly, we ended up at this hotel by default; our first choice, a hotel in the Trastevere area, was booked. We're glad they were! We prefer the location of the Residenza Canali. Can't wait to return to Rome -- and this lovely hotel.

Location, location, location

from anonymous

My family of 5 stayed at the Residenza in March of 2004. You could walk everywhere - we took a taxi one time when it was raining. 1 minute to the Piazza Navona. Very nice breakfast and staff. College/highschool aged children stayed out late at night and had no trouble. Suggest that you book the rooms with the terraces, but they are up four flights of stairs - no elevator. Great for families because you can walk everywhere and the families can split up and go in different directions. We will stay there again when we return. Two great restuarants just down the street: 1) Our favorite - Ristorante Montevecchio #066861319; 2) Osteria dell'Antiquario #066879694. Do not eat a meal on the Piazza Navona - get a dessert, coffee or glass of wine.

A hidden jewel at the heart of Rome . . . .

from anonymous

We just returned from a trip to Italy that included a 2-night stay at the Residenza Canali. We accepted the only available accommodations for 2 adult couples -- a Senior Suite that included a large bedroom with king bed, an "ante-room" with two single beds and a shared bathroom. We all slept comfortably, the bathroom was sparkling clean and modern with full amenities and the location was beyond perfection. Breakfast was delightful and the coffee was hot and rich. We would return in a heartbeat BUT with only a backpack full of luggage. There is no lift and our suite was on the 3d floor with some serious winding stairs. Put the Residenza Canali on your list, but check your excess baggage before you arrive . . . .

Absolutely wonderful

from anonymous

On our recent trip to Rome we stayed at the Residenza Canali, a small hotel on a tiny street around the corner from the Piazza Navonna. It was more than perfect! For a family of five, we had a wonderful 2 bedroom suite which was well appointed, spacious by European standards, with a tub/shower, soundproof windows, air conditioners that actually kept us cool, and breakfast to satisfy us all. This was all for a price that was less than some single rooms in other small hotels. The staff was extremely helpful and pleasant and guided us to several excellent "neighborhood" restaurants and arranged for our Vatican tour which was fabulous. I can't say enough about the location- the center of it all, within easy walking distance of everything and a piazza that is lively all day and into the night. We passed by other hotels that we had tried to book and were certain that we got the best deal of all. We would return in a heartbeat!

Residenza Canali ai Coronari-- perfect for families

from marciNewYork_NY

We spent 3 days in Rome this summer and stayed at the very small Residenza Canalli -- a cross between an upscale pensione and hotel.

While light on services, the hotel was perfectly situated -- just off the Piazza Navona (very few hotels in the area). What this meant was we were able to walk everywhere -- the Colliseum, Pantheon, Vatican, Trevi Fountain, Spanish Steps.

We booked a suite which had a decent sized bedroom, small anteroom with 2 twin beds and a recently remodeled bathroom. No views but it was perfect for a family of four and well-priced compared to most other properties.

Each morning, the Residenza had a breakfast buffet and the young staff was very helpful.

While a far cry from a 5-star hotel, it truly was perfect for my pretty fussy family!

The property's website is www.residenzacanali.com

TripAdvisor Reviews Residenza Canali ai Coronari Rome

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