Maintains configuration and assists in development of production reporting applications and related interfaces with timekeeping, warehouse management, and labor productivity systems. Makes recommendations for modifications to support related incentive systems.

Responsible for managing an assigned territory and providing product reimbursement assistance and approved support tools and resources to health care providers in physician practices and surgical facilities.

Organize and lead project teams consisting of various support groups in order to respond effectively to unique business opportunities in the marketplace. Determine commercial viability of products and resources required.

Provide customer service to include developing and communicating solutions to quality/delivery issues and assisting with plant communications; develop product knowledge including company and customer products.

Provide advanced technical support and assistance to a specific customer base, subscribing to a wide range of products and services. Proactively detect anomalies and performance issues, and bring to resolution to the full satisfaction of our customers.