13 Action News spoke to local Uber riders who were not aware of the scam but did feel like the fees were unfair.

"People come and they drink and get drunk in the car but not everybody is throwing up in the car. So if you are charged for something you're not doing it is extremely unfair," said rider Hasim Rahman Jr.

Another rider suggested rideshare companies place bags in their back seats to prevent future messy situations.

Uber sent 13 Action News the following statement on 'vomit fraud':

“Participating in fraudulent activity of any kind is a clear violation of our Community Guidelines. We are constantly evaluating our processes and technology related to these claims and will take appropriate action whenever fraud may be detected.”

Uber suggest riders file a claim through their app if they do find fraud on their account.

Right now the best way to contact customer service is through the Uber app or email. Uber has a toll-free number that seems to be used for emergencies instead of customer service related claims.

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