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Kelly, Appliance Technician

Category: Appliance

Satisfied Customers: 19129

Experience: Highly accurate diagnostician with over 30 years experience!

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Our dryer wouldn't stop drying and we had to manually

Customer Question

Hi, our dryer wouldn't stop drying and we had to manually stop it for each load so we paid a mechanic to fix it. He charged $250 to fix the timer but after a couple months we got the same problem. It's about 10 years old and is a very basic model. Is it time to buy a new dryer?

Thanks for using Just Answers. My name is***** come from a family background of appliance service and have over 20 yrs in the field. If you have been waiting, sorry, don't get discouraged. I am one of the techs on Just Answers and might have someone ahead of you. I WILL work as fast I can to analyze your problem and get to you. Please understand that I am not at your home looking at the appliance myself. You are my eyes & ears! I will work with you to figure out what is wrong with your appliance. I will give you my honest professional opinion of the problem. But be advised there are some issues that require special tools to analyze or repair the problem. Thank you for excepting me for you appliance issue. I'll be right with you and please don't forget to rate my service at completion.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Make sure you get the timer replaced under warranty, it should be covered for at least 90 days! That way you can at least sell the dryer with a new timer to recoup some of your money!