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If you are on business and need to walk to parliament etc it's not bad
Small tiny pool
2 bedroom units with one bathroom only
Furniture very old
Front desk staff are great
Few nice restaurant close by
Not good for family with kids

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Helpful?

Thank Alex F

rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear AlexF,
Thank you for your feedback.
All of our 1 & 2 bedroom apartments have 1 bathroom only. Most of the 3 bedrooms and all of the 4 bedroom apartments have 2 bathrooms.
We hope to replace our lounges in the near future. At present we are renovating our bathrooms and kitchens.
I am glad the staff were helpful...

The three bedrooms were spacious. Unfortunately the previous occupants must have had a water incident on the majority of carpet and when we arrived in our room there was an industrial carpet dryer in situ in the lounge room

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Helpful?

Thank deniseprowse2118

rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Deniseprowse2118,
Sorry about the carpet dryer being left in your apartment!
We hope you enjoyed your stay with us and do hope you will return in the future.
Kind Regards
Rebecca

Stayed in a two bedroom apartment with my wife and another couple.
Apartment is in a great location with a short walk to shops and restaurants in Kingston. There is also a pub around the corner and it is a short walk to shops and cinemas in Manuka.
There is plenty of undercover, secure parking.
The apartment was modern, clean...

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Helpful?

Thank Havana57

rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Havana57,
Thank you for the fantastic review. I'm really happy that you tried one of our deluxe apartments - it is nice to get some positive feedback. The new bathrooms and coffee machines have proven to be very popular! I will pass on your comments to the staff.
Hope to see you again soon.
Warm Regards
Rebecca

Fantastic location, just one block from Kingston shops with plenty of cafes and restaurants and a short drive to main attractions; reception staff efficient and welcoming with extensive opening hours; secure parking with some under cover; apartment a bit tired inside with chipped crockery, dishwasher dispenser catch broken and plaster loose around some power points; high awkward step over to...

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Helpful?

Thank lynnef268

rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Lynnef268,
Thank you for taking the time to post a review. We are in a great location, very handy to the Kingston shops and a further 5 minute walk to the Kingston Foreshore. I will pass on your comments to housekeeping as all chipped crockery or glassware should be removed.
We are in the process of upgrading our bathrooms...

If working TV remotes and air conditioning in all rooms are important then this accommodation is not the pinnacle. Having said that I paid $220 per night for a 2 bedreeom unit on a Floriade weekend which was definite its point of differentiation.
The lack of air conditioning would be a challenge during Winter or Summer however Spring and Autumn...

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Helpful?

Thank xelairelavac

rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear xelairelavac,
Thank you for your review. I am happy that you enjoyed your stay. I apologise for the remotes not working - if you stay with us again and this happens please let us know, we have installed a number of new TV's across the property and this is a very quick fix.
The 2 bedroom apartments have 1...

Stayed 2 nights. Clean and comfortable. We had a 3 bedroom for the 4 of us so that we could have 2 bathrooms. It was a 2 level apartment with 2 bedrooms and a bathroom upstairs. The air con on the lower level was not very effective and looked quite shabby. Otherwise quite ok. Close to the lake and all...

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Helpful?

Thank Alison L

rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Alison,
Thank you for taking the time to review our property. I am glad you found the apartment clean and comfortable and hope to welcome you back again soon.
Kind Regards
Rebecca

Pinnacle Apartments were extremely disappointing. The moment we entered the room, we looked around. Then left. It was extremely depressing, dusty, disgusting and dirty. The oven didn't work and the beds were not very inviting. It was so bad, that we left and went around Canberra looking for another hotel. Luckily, Hotel Realm was extremely accommodating and Pinnacle refunded every...

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Helpful?

Thank Matthew M

rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Matthew M,
A very disappointing review - it's a shame you didn't give us a chance to rectify the situation, we weren't aware of any of your issues or that you had left until you arrived at our sister property - Hotel Realm. I am really happy that you enjoyed your stay at Hotel Realm and do hope that...

Customer service was better than most 5 star hotels I have stayed in across the world.
Things needing fixing or replacing were done within minutes.
3 large bedrooms, large living, kitchen and separate dinning areas. Air con in all rooms. Very comfortable beds. Walking distance to shops & restaurants. Secure parking. Quiet location. Close to city centre. Apartments are progressively...

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Helpful?

Thank 441robert

rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear 441robert,
Thank you for your great review. It is great to hear that you rate our customer service so highly, I will certainly pass on your comments to the rest of the team.
We are looking forward to welcoming you back in the future.
Warm Regards
Rebecca

Nothing is too far away in Canberra but this was located an easy walk to shops, amazing coffee and restaurants in both Kingston and Manuka. Also very close to the football oval. The accommodation was as we expected from the photos. You could say the rooms were dated but we knew that. What was in the room was more important...

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Helpful?

Thank Rob3193

rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Rob3193,
Thank you for taking the time to review our property. Our apartments are well equipped and should have everything you require. The swimming pool is certainly cold at the moment but surprisingly the kids are still swimming!!
We are looking forward to welcoming you back in the future.
Warm Regards
Rebecca

Warning, they demand your drivers license or other official ID and they photocopy it. Along with your credit card details this is a dangerous mix for ID fraud as you will no longer have security control of this information. Refuse to allow them to copy this or simply go elsewhere. I personally found their demands quite offensive as accommodation was...

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Helpful?

Thank John B

rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear John B,
I am sorry that you found our policy with regards to ID offensive. To be honest, I am a regular traveller myself and have found this to be the procedure everywhere I have stayed in Australia and overseas. Most websites that travellers book through add this as one of their requirements. Even going to the local club...

Pinnacle Apartments offer 1, 2, 3 & 4 bedroom apartments. We are a short stroll to the local Kingston shops which houses some of Canberra's finest restaurants and cafes.
Complimentary parking, WIFI and gym access....more less

Additional Information about Pinnacle Apartments Canberra

Address: 11 Ovens St | Kingston, Canberra 2604, Australia

Region:Australia > Australian Capital Territory > Canberra

Price Range:
€123 - €221 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — Pinnacle Apartments Canberra 4*

Number of rooms: 97

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Also Known As:

Pinnacle Apartments Canberra Hotel Canberra

Pinnacle Apartments Canberra Kingston

Hotel Style:

#5 Spa Hotel in Canberra

#31 Luxury Hotel in Canberra

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