Author: Angela Rudolph

I recently attended a digital marketing conference held in Portland, Oregon called Digital Summit. I found a LOT of useful tips and techniques, so today I’m sharing some of them with you! These are my 3 main takeaways from Digital Summit.

Some of my best ideas come when I’m attending conferences. The energy is high, you’re surrounded by people who love marketing as much as you do (incredible, I know!), and you’re not constrained by the normal day-to-day operations of your job. It’s the ultimate cocktail for creative freedom. But, it can be easy to get…

Analytics are the metrics and measures that tell you how people are interacting with the content you produce. Google Analytics is offered for free, and you can install it easily into your website (if you don’t have it already). As a marketer, Analytics give me LIFE! I love the fact that you can easily track…

In order to build authentic relationships with your customers (and potential customers) you have to create a trusting, transparent relationship. Part of that process is deliver difficult (or downright bad) news with grace. In this post I give you three tips to clearly communicating difficult news that will help you build a trusting, honest relationship with your customers or followers.

Too often I see customer-facing employees feel disenfranchised by their company. They feel like they are the last to know about programs and products. Make it stop! You need to reverse this trend as a marketer so you don’t over promise and under-deliver. In this post I give you four tips for making sure your customer service reps are always prepared to give graciously to your clients.

Direct email marketing is a huge driver of business. According to HubSpot, “Active email accounts are expected to hit 5.6 billion by 2019” and “99% of consumers check their email everyday.” Basically, everyone is on email every single day. Email marketing is a critical component to any business strategy. Since it is so popular, you have…

Original photos make all the difference for brands. The good news is, almost everyone can take really great photos that will make your work stand out! Here I give five tips on how to take compelling photos to make your campaigns even stronger.

Navigating the world of social media can be difficult for companies, especially for those with a lot of employees. It’s important to acknowledge the use of social media by employees and to help guide their behavior online. In this post I give you some tips on how to craft a realistic and helpful social media policy for employees.

In this digital era, emails get lost in the shuffle. Everyone gets excited to get physical mail that isn’t a bill so you’ll stand out from the get go if you take the time to send a real Thank You Card. So, here are my essential elements to creating a great, memorable thank you card as a marketer!