If you are experiencing trouble sending a message to another user, please follow the troubleshooting steps belowEnsure that your account is verified, as you can only send private messages using a verified account.If you are verified and are still unable to send private messages, try messaging a different user to see if the issue persists. If you find that you are only unable to message a particular user, you may have been muted by this user. For more information on the mute function, please see the following If you none of the above apply to you, please click on a platform below for specific troubleshooting steps.