Whether by phone or in person the disregard for their paying customers is just one problem .. by far the product is expensive, is not high speed and in the summer they cut back on broad band and scam customers who pay for high speed and can't get on line in a condo with all the wiring and set up to units.

When the winter residences leave the speed of internet is Slow, needs rebutting, and can't down load large files, no NETFLIX , etc.

no one will answer me or help me and have a translator so it's not a language issue. The issue is they will be out of business when we stop using their internet and that's why we have a free market to compete to keep customers not abuse them