Service

Service

After the shipment of your devices, we can offer you an individual after sales service. This includes trainings, phone support, repair and spare parts supply.

Our large spare parts stock and express delivery ensure rapid replacement. Additionally, we offer you the preparation of service documents and operating instructions.

The products which are sent for repair are checked by our service technicians to determine whether repair makes economic sense. If repair is not economically sensible, we offer repair exchange since safe working is only possible with fully operational devices.

Data gained from repair are analyzed regularly and passed on to our OEM partner. Among others, these findings flow into the new development of successor products.

It is our target to completely meet the expectations of our OEM partner in every area and stage.