Re: ClientRequestException: VOLUME_FILE_NOT_FOUND_4 at login to TC

When I checked in the volume folder, the xml file specified in error message is not available. I created a dummy file with that name and when I try to login next time, I get the same error message with another filename.

Re: ClientRequestException: VOLUME_FILE_NOT_FOUND_4 at login to TC

Check that the Transient Volume definition is correct. The TV ID is a computed value so changes to the Site ID, Transient_Volume_RootDir or Transient_Volume_Installation_Location can change the math. To validate it, on the server running server (pool) manager:

Run backup_xmlinfo which generates backup.xml.

Review backup.xml and compare transientVolumeInfo.transVolId with Default_Transient_Volume_Id. They should be identical.

Resolve any differences by changing the preference Default_Transient_Volume_Id.

Now compare backup.xml transientVolumeInfo.transVolId with the fms master transientvolume id. They should be identical.

Resolve any differences by changing the fms master and restarting the FSC service.

Another possibility is that this is a clone and the volumes were copied. If that happened then you'll need to ensure that the account running the FSC service is also the owner of the volumes by:

Re: ClientRequestException: VOLUME_FILE_NOT_FOUND_4 at login to TC

Though I had to run one snapshot back due to time constraints (I am on a developement server on VM) before I could read your responses, I wanted to know the reason behind this problem, because I have faced this few times in past.

I at least got some direction now and I can follow the tips from Randy next time!