Sending an item if you don’t have a ticket

Ideally, you’ll want to properly package, label and ticket each delivery you send out, but we understand that sometimes you can get caught without the right tickets or run out of printer labels. That’s why we developed a solution for this predicament.

Our couriers carry what are called “charge labels” just for these situations. These are special tickets which can be attached to your item so it can still be scanned and tracked, and the cost of the delivery is billed to your account to be paid later with your regular invoice.

Please note that there is a small administration fee is added to the total cost of the ticket to cover the extra work required at our end to process these.

So, if the courier arrives and you are short on tickets, tell them you’ll need to use a charge label and they’ll get it sorted for you.