Terms of Service

Once Customers have registered for services by selecting a username and password for the InGenius website and providing payment information, they will be given access to InGenius’s application documents, data services, and other proprietary materials. Their access to these materials will end upon completion of services through InGenius.

Customers given access to any proprietary materials from InGenius are not permitted to share those materials with non-Customers. The Customers are purchasing a personal, non-exclusive, non-transferable, royalty-free license to use InGenius’s proprietary information for so long as they continue to pay for services through InGenius.

Email Contact

By signing up for a preliminary consultation, contacting us through the InGenius Prep website, contacting us via email, or commenting on our blog, you consent to receive occasional emails from InGenius Prep regarding new offerings or discounts. You can unsubscribe from these emails at any time.

Free Preliminary Consultation Session

Once a Customer has registered for the Free Preliminary Consultation Session, InGenius Prep will assign the Customer to a Student Coach and Former Admissions Officer; InGenius Prep will also provide an Applicant Intake and Analysis Form. The Customer must complete the Form and submit it to InGenius Prep for review in order to initiate the Free Preliminary Consultation Session. An InGenius consultant will then contact the Customer to schedule the Preliminary Consultation Session (a one-hour session designed to reveal details about the customer’s goals, prospects, and a potential timeline/strategy for completing the application).

Section 2: Payment and Services

InGenius Prep Payment Plan

BY SELECTING THE INGENIUS PREP PAYMENT PLAN OR ANY PROMOTIONAL PAYMENT PLANS, THE CUSTOMER REPRESENTS THAT HE OR SHE IS LEGALLY BOUND AND OBLIGATED TO PAY THE FULL AMOUNT OWED ON THE SERVICE OR PRODUCT CONNECTED TO SAID PAYMENT PLAN.

The customer’s credit card on file will be charged automatically pursuant to the selected payment plan option.

If a customer fails to pay any amounts owed to InGenius Prep in connection with a payment plan, InGenius Prep reserves the right to pursue such unpaid amounts and that customer will remain liable to InGenius Prep for all charges under this agreement and all the costs incurred to collect these charges, including, without limitation, collection agency fees, reasonable attorneys’ fees, and arbitration or court costs.

Hourly Consulting

Customers who register for hourly consulting will be charged $150 per hour of services rendered by an InGenius Prep Consultant. Customers who register for hourly consulting at “rush rates” will be charged $225 per hour of services rendered by an InGenius Prep Consultant. Customers will be charged at rush rates if services must be completed within ten days or less, as stipulated by the Customer. Customers’ credit card on file will be charged in ten hour increments or at the completion of services by InGenius.

Customers who must miss a scheduled consulting session must give notice to their consultant 24 hours prior to the scheduled meeting time to avoid a penalty of one lost hour of consulting ($150, or $225 for rush rates).

Additional Admissions Consulting Services

Customers electing the InGenius “Your Personal Dean of Admissions” application review service will be charged a one-time, flat rate fee of $500.

Section 3: Warranty, Refunds and Cancellation –

Warranty

InGenius Prep does not make any warranty, guarantee, or promise that Customers will be accepted to desired schools or institutions.

Refunds

Customers desiring a refund should contact the InGenius Prep Customer Service department at [email protected] Customers will not be granted refunds solely because they are not accepted to a desired school or institution. Customers requesting a refund for services rendered by InGenius or its Consultants will only be granted a refund for the most recent billing cycle (i.e., a Customer requesting a refund after 25 hours of services will only be granted a refund for the last 5 hours of services). Refunds are subject to the approval of InGenius. The decision to grant a refund will be made following a thorough review of the Customer’s application materials, a discussion with every InGenius Consultant who worked with the Customer, and a discussion with the Customer. The decision to grant a refund will be made consistent with the good faith, fair dealing, and best judgment of InGenius Prep.

Cancellation

Customers will not be granted a refund for the cancellation of services which have already been paid for, following the completion of the Free Preliminary Consultation Session. Customers may elect to stop receiving services from InGenius at any time.

Section 4: Customer Privacy/Confidentiality

Unless otherwise stipulated by a Customer, InGenius will not disclose any information about that Customer to any individual or entity not employed by InGenius. Unless otherwise stipulated by a Customer, InGenius will store all application materials created by the Customer for use as examples or learning materials for future customers. All such materials will be stripped of any personally identifying information.

Neither InGenius Prep nor the Customer shall be liable for any failure, cancellation or delay in performance (other than for delay in the payment of money due and payable) to the extent said failures, cancellations or delays are proximately caused by forces beyond that party’s reasonable control and occurring without its fault or negligence, including, but not limited to, the failure of suppliers, subcontractors, and carriers.