What to Expect

This is an interactive workshop, which may include lectures, group exercises, role-play and discussion. Come prepared to share your experiences, opinions and perspectives with the class. There are no exams, quizzes or homework!

Completion Requirements

To complete this course, active participation is required and participants must attend 100% of this course.

What to Expect

This is an interactive workshop, which may include lectures, group exercises, role-play and discussion. Come prepared to share your experiences, opinions and perspectives with the class. There are no exams, quizzes or homework!

Completion Requirements

To complete this course, active participation is required and participants must attend 100% of this course.

Textbook

No textbook required. All materials and handouts are provided.

Required

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Session Time-Out

For security reasons and the protection of your personal information, your session will time out due to a period of inactivity in minute(s) and second(s). Click Extend My Session to continue.For security reasons and the protection of your personal information, your session timed out after a period of inactivity. You will be redirected to the home page.

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LEAD6253 - 013 - The Leader`s Role in Resolving Conflict

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Downtown Campus

Western’s Downtown Campus

Western Continuing Studies is
proud to be a bridge between Western and the community. Our Downtown
Campus in Citi Plaza is located in the heart of downtown London, a
convenient and inviting environment for adult learners to come together
to learn and to share ideas. It presents a great opportunity for you to
network with professionals from other industries, while working towards
your personal or professional goals. Whether you prefer to learn online,
or in person in one of the Continuing Studies classrooms, you’ll find
that we’ve created programs and learning environments with adult
learners in mind.

Workshop

Workshops provide a wide range of interactive learning experiences, including lectures, group exercises and discussion. Course materials and handouts are provided. Come prepared to share your experiences, opinions and perspectives with the class.

Leadership - Course Fee

Leadership - Course Fee

Your course fee includes course handouts. The fee does not include parking.

Western Alumni

As a member of the Alumni Western family, you are eligible for our Western Alumni discount when you provide your alumni card number.

Janine Higgins

Janine, B.A. LL.B., is a mediator, facilitator and trainer based in London, Ontario.

Janine Higgins has been in private practice since 1993. Her mediation practice includes a wide variety of issues, both legal and non-legal including family, insurance, estate and business law as well as workplace and organizational conflicts. Her facilitation work overlaps with mediation since it often involves resolving conflicts within large and small groups. In this area, most of her clients are in the public and non-profit sectors, e.g. hospitals, mental health organizations, public health, agriculture, charitable organizations, and professional organizations. She has facilitated and mediated in a variety of circumstances, from half day workshops to multi-session task forces. In addition, she has also been retained as a neutral fact-finder on numerous occasions.

A graduate of the University of Toronto law school, she practised law in London, Ontario from 1980 to 1993, and was an active member of her firm's management team. She resigned from the partnership in 1993 to establish a full-time alternative dispute resolution practice in London, Ontario.

Janine has been named as a Chartered Mediator by the ADR Institute of Canada. In 1993, she completed the 210 hour Conflict Resolution Certificate program at the Justice Institute of British Columbia and since then has attended many specialized and advanced mediation training courses. She has also completed the Advanced Facilitator Program with ICA Associates Inc., the Toronto affiliate of an international facilitation organization. This program included 24 days of training and extensive mentoring. In addition to these certification programs, she has been awarded certificates in adult education, life coaching and emotional intelligence.

Janine is also very active as a trainer. She teaches Mediation, Collaborative Conflict Resolution, Facilitation, Negotiation, Family Mediation and Mediation and Negotiation Mastery at the University of Western Ontario, Continuing Studies department. In addition she teaches many customized courses for government, non-profit organizations and private industry, including the Ontario Professional Planners Institute and Bluewater Health.

LEAD6253 - 014 - The Leader`s Role in Resolving Conflict

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EA Leadership - Course Fee

Leadership - Course Fee

This course qualifies for ADV funding for eligible Western Employees. The course fee will be deducted from your Educational Assistance limit. You will not have to personally provide payment and seek reimbursement.

Your course fee includes course handouts. The fee does not include required textbooks or parking.

Restrictions

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Janine Higgins

Janine, B.A. LL.B., is a mediator, facilitator and trainer based in London, Ontario.

Janine Higgins has been in private practice since 1993. Her mediation practice includes a wide variety of issues, both legal and non-legal including family, insurance, estate and business law as well as workplace and organizational conflicts. Her facilitation work overlaps with mediation since it often involves resolving conflicts within large and small groups. In this area, most of her clients are in the public and non-profit sectors, e.g. hospitals, mental health organizations, public health, agriculture, charitable organizations, and professional organizations. She has facilitated and mediated in a variety of circumstances, from half day workshops to multi-session task forces. In addition, she has also been retained as a neutral fact-finder on numerous occasions.

A graduate of the University of Toronto law school, she practised law in London, Ontario from 1980 to 1993, and was an active member of her firm's management team. She resigned from the partnership in 1993 to establish a full-time alternative dispute resolution practice in London, Ontario.

Janine has been named as a Chartered Mediator by the ADR Institute of Canada. In 1993, she completed the 210 hour Conflict Resolution Certificate program at the Justice Institute of British Columbia and since then has attended many specialized and advanced mediation training courses. She has also completed the Advanced Facilitator Program with ICA Associates Inc., the Toronto affiliate of an international facilitation organization. This program included 24 days of training and extensive mentoring. In addition to these certification programs, she has been awarded certificates in adult education, life coaching and emotional intelligence.

Janine is also very active as a trainer. She teaches Mediation, Collaborative Conflict Resolution, Facilitation, Negotiation, Family Mediation and Mediation and Negotiation Mastery at the University of Western Ontario, Continuing Studies department. In addition she teaches many customized courses for government, non-profit organizations and private industry, including the Ontario Professional Planners Institute and Bluewater Health.