World Top 10 Legal practice boosts IT service management across its worldwide operation

This Top 10 international legal practice, with 4,000 lawyers and annual revenue of $2 billion, engaged Devoteam to implement a service management solution from ServiceNow to help streamline the firm’s operation and boost productivity across the globe.

Devoteam helped the Nationwide Building Society transform service management by consolidating the service desks of its three recently acquired regional building societies – Cheshire, Derbyshire and Dunfermline. As a result, the whole organisation is adopting ServiceNow for its core IT service management.