Remarks:-
Please take note for our product delivery lead times normally take about 3 week to 4 week time or early as delivery forecast .Sometime we have experienced unexpected situation delivery the item late as our normal delivery schedule. Hope my dear customer be patient waiting for the item to delivery to your home and to serve you better and faster we will follow closely shipping tracking # all the item ship and promptly update you the product status by email..
We appreciate your business and will make every effort to serve you with better.

Thank you..
Ben

Feedback (6)

Average Star Rating:

5 out of 5 ( 6 Ratings)

Feedback Rating for This Product

Positive (100%)

5 Stars(6)

100%

4 Stars(0)

0%

Neutral (0%)

3 Stars(0)

0%

Negative (0%)

2 Stars(0)

0%

1 Star(0)

0%

Buyer

Rating

Feedback

Customer

11 Jun 2017 18:56

Arrived with no damage. Took 38 days to get to California.

A*i T.

1 Jun 2017 23:26

everything is same as page and the store is soo nice and honest

M******d S.

1 Jun 2017 23:23

A++++

A*******a A.

1 Jun 2017 23:21

Thumbnails fun

A*****j S.

1 Jun 2017 23:20

I'm very satisfied.

N*****d N.

22 May 2017 20:35

Essential Oil

Essential Oil Type:

Pure Essential Oil

Model Number:

Y0148

Ingredient:

Qualifed

Item Type:

Essential Oil

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United States

10-20 Business days

Canada, Europe

10-20 Business days

Australia, New Zealand

10-30 Business days

Mexico, Central America, South America

15-30 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)

Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).

Other exceptional circumstances outside our control

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on our Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.