Manage customer escalations, take ownership of a crisis from beginning to end while working with cross-functional teams to ensure appropriate resources have been engaged to resolve the issue and deliver any follow-through actions.

The Field Manager is responsible for facilitating and expediting the tenant transition process by overseeing Field teams that are assigned a portfolio of primary responsibility. The actual size of the portfolio will be determined by the density of units owned and the geographic size of the trade area.

In this position, you'll leverage your project management and leadership expertise to assist the Team Director in establishing the direction of daily activities, ensuring efficient operations, and creating an overall productive and enjoyable working environment for employees.

Centrally manages a fleet of printers, workstations, and servers, as well as development, quality assurance, and pilot and production implementations of applications, Operating Systems, and patches for both the Corporate and Branch environments.

The manager of Network Services is responsible for all aspects of Universal Orlando's network operations including architecture, design, implementation and support of Universal Orlando's LAN, MAN, WAN, and Wireless infrastructure.

The Service Delivery Manager is responsible for ensuring client success with our service offering including project management, system consultation, business process analysis, and operational account management of all assigned clients.