Privacy Policy

This Privacy Policy describes how and when Gifted in Design (GID) collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services.

This Privacy Policy does not apply to the practices of third parties that GID does not own or control, including Shopify, Shopify Payments & Paypal.

1. Personal information GID collects:

To fulfil your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information for a custom order, if you contact us directly.

2. Why GID needs your information and how we use it:

We rely on a number of legal bases to collect, use, and share your information, including: To provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support; When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list; If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services.

3. Information Sharing and Disclosure:

Information about customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

We share information with Shopify as necessary to provide you our services.

GID engage certain trusted third parties to perform functions and provide services such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services. Business transfers. If GID sells or merges the business, we may disclose your information as part of that transaction, only to the extent permitted by law. Compliance with laws. GID may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of customers, or others.

4. Data Retention:

GID retains your personal information only for as long as necessary to provide you with the services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce agreements. GID generally keeps your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU

GID may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we am deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Shopify protects personal data according to the requirements of the GDPR as it is transferred to the United States and Canada and stored. For more information about how personal data from the European Economic Area (EEA) is received and processed by Shopify according to GDPR standards and information security best practices, see Shopify’s GDPR whitepaper.

https://help.shopify.com/assets/pdfs/gdpr-whitepaper.pdf

6. Your Rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases, which are described below:

Access. You may have the right to access and receive a copy of the personal information GID hold about you by contacting us using the contact information below. Change, restrict, delete. You may also have rights to change, restrict use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request. Object. You can object to (i) processing of some of your information based on legitimate interests and (ii) receiving marketing messages after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, we are the data controller of your personal information. If you have any questions or concerns, you may contact us using the Contact us link.