If you choose not to trust a computer, you block its access to content on your device. You'll see the trust alert every time that you connect your iOS device to that computer.

Choose whether to trust a computer

Connect your iPhone, iPad, or iPod touch to your computer or another device.

Enter your passcode, if you have one, to unlock your iOS device.

If you don't want to trust the computer or another connected device, tap Don't Trust on your iOS device. If you want to trust the computer or another device, tap Trust.

If you're connected to a computer, tap Continue in iTunes. If you're connected to a different device, answer any remaining questions.

Change your settings for trusted computers

Your iOS device remembers the computers you've chosen to trust.

If you don't want to trust a computer or other device anymore, change the privacy settings on your iPhone, iPad, or iPod touch. Go to Settings > General > Reset > Reset Location & Privacy. Now when you connect to formerly trusted computers, the Trust alert will ask you whether you trust that computer.

Get help

If you tap Trust or Don't Trust but iOS doesn't accept your answer, or if the Trust alert won't appear, follow these steps. Try again after each:

If the above steps don't help, go to Settings > General > Reset and tap Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.

If you downloaded iTunes for Windows from the Microsoft Store, make sure that iTunes Mobile Device Helper is enabled as a startup item.

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