1. CC Vouchers are available in the following denominations: £60, £200, £250.

2. There is no limit on the number of CC Vouchers a purchaser may buy.

3. CC Vouchers are only valid against ticket purchases for events taking place in the year of purchase or the following year (eg if you purchase a CC Voucher in 2018 it can be used to purchase tickets for events taking place in 2018 or 2019 only).

4. Each CC Voucher is only redeemable once against a ticket purchase. If a CC Voucher is used to purchase tickets, but the full amount of the CC Voucher value is not used, the user will be offered the opportunity (at the time of purchasing their tickets) to convert the remainder of the CC Voucher value into CC Shop Tokens. CC Shop Tokens are available in the denomination of £10 only and can be used against purchases at the Williams Conference Centre shop. CC Shop Tokens are valid for 24 months, but the holder should note that the Williams Conference Centre shop is not open to the public and access can only therefore be gained by way of an event ticket. Any remaining CC Voucher balance which is not used in accordance with this clause 4, will be forfeit.

5. CC Vouchers cannot be reloaded, resold, transferred for value or redeemed for cash (other than in accordance with clause 4).

6. The risk of loss and title for a CC Voucher passes to the purchaser upon electronic transmission of the CC Voucher by The Ticket Factory to the purchaser or designated recipient, or delivery to the carrier, whichever is applicable. Neither The Ticket Factory nor the Williams Conference Centre is responsible if any CC Voucher is lost, stolen, destroyed or used without your permission. You should therefore treat the CC Voucher as if it were cash; if you lose your CC Voucher you may lose any unused funds on it in just the same way as if you lost your wallet. Your CC Voucher number(s) should be kept secret at all times and should not be disclosed to anyone other than to the Williams Conference Centre or The Ticket Factory when redeeming your CC Voucher.

7. If you are purchasing a CC Voucher for someone who is under 18 years old, please note that they must be accompanied by an adult when attending the Williams Conference Centre.

The Ticket Factory is a trading division of The National Exhibition Centre Ltd.
Registered Office: The National Exhibition Centre Birmingham B40 1NT.
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