TripAdvisor Traveler Rating:

3.05Cleanliness

5.05Location

3.05Rooms

3.05Service

2.05SleepQuality

3.05Value

3.05

“Wingate 35th btwn 7th and 8th”

Aug 14, 2013A Tripadvisor Member, Weston, Florida, Usa

The housekeeping service left something to be desired. We stayed in this hotel for 11 nights and our sheets were never changed. Ever. I know this because on the second day my daughter spilled hot chocolate on the bed, and by the end of the stay there were still hot chocolate splatters on the sheet. I don't expect sheets to be changed daily, but I do expect them, for the kind of money I paid for this room, to be changed once or twice in eleven nights. I also didn't get another bar of soap in the shower and we were at slivers. I had to take the soap from the bathroom sink. The bed was hard as a rock and I didn't sleep all week. And I had barely any Internet service. It was very frustrating, as texts and calls weren't coming in or going out, and when they did they were constantly dropping.