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Frequently Asked Questions Personnel Documentation

You may access the portal at https://eopf.nbc.gov/opm/. For any other questions, you should contact eOPF Help Desk directly to obtain information. Their e-mail address is eopf_hd@telesishq.com or you can call them on (866) 275-8518.

The eOPF is an electronic version of the paper OPF and a system for accessing the electronic folder online. The eOPF system combines document management with workflow capabilities. The eOPF allows each employee to have an electronic personnel folder instead of a paper folder. Benefits of eOPF include:
* Immediate access to personnel forms and information for a geographically dispersed workforce.
* E-mail notification to employee when documents are added to their eOPF.
* Multi-level secure environment with security rules for sensitive information.
* No loss of official personnel documents due to filing and routing errors.
* Reduced costs associated with storage, maintenance, and retrieval of records.
* Electronic transfer of human resources (HR) data.
* Integration with agency’s human resources information systems (HRIS).
* Compliance with OPM and federally mandated HR employee record management regulations.

If you're currently a Federal employee, contact your Human Resources Office.
If you're no longer working for the Government, write to:
National Archives and Records Administration National Personnel Records Center
1411 Boulder Boulevard
Valmeyer, IL 62295
FAX: 618-935-3014
For more information on contacting the National Personnel Records Center, go to http://www.archives.gov/st-louis/civilian-personnel/

HR Specialists have read-write access to employees’ eOPF within their service area. Employees are able to view their own eOPF documents, but cannot modify the documents. eOPF system includes an audit trail that records when and why an individual has reviewed an eOPF.

You. Anyone you designate. Government officials who need to see the records to do their jobs. There are a limited number of special situations where others can see information from your personnel records. These situations are described in routine uses under the Privacy Act System of Records Notice covering the Official Personnel Folder.For more information on the Privacy Act and the Office of Personnel Management's records systems under the Act, visit Privacy Act Information.

No. Your new agency should contact your current agency to let them know when you'll be moving to your new civil service job. Once your current agency has proof you've been hired, the Human Resources Office should process a Termination Appointment In (new agency). This way you should avoid unintentional breaks in service.

No. There isn't any official Discontinued Service Retirement action. These actions are processed as separations. The circumstances of the separation are what make you eligible for Discontinued Service Retirement. For more information on Discontinued Service Retirement, refer to Chapter 44 of the CSRS and FERS Handbook [118KB].

To make sure important items in your employment history are documented consistently. This ensures your rights and benefits as a Federal employee are protected over time, no matter where in Government you work.

To collect information on human resources activities Governmentwide. The Office of Personnel Management, Office of Management and Budget, Congress and others use this information to manage the Federal workforce.

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