Suddenly, after responding to chats, they disappeared, one at a time, after each chat...

GetHuman-mlggiama's customer service issue with Bumble from May 2018

Help with my Bumble issue

The issue in GetHuman-mlggiama's own words

Suddenly, after responding to chats, they disappeared, one at a time, after each chat, as well as ones I had ongoing conversations with. So I uninstalled and reintalled the app, now my entire profile is gone, the pictures, connections I made, everything. It is not recognizing that I have already paid for Bumble Boost and is asking for my credit card number in order to extend matches ** hours. I already paid, $**.** on ******* for a *-month subscription. It will not even allow me to input my original e-mail address or change the one that it currently has, which is incorrect. I have paid for this service and am not getting what I paid for at all.

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