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Global Service Fees

If you need to make a change to your booking, cancel your flight or buy new tickets then you may have to pay a service fee in addition to any changes to the price of your fare. The amount you pay depends on many different factors, such as which country you are in when you make or change your booking or how flexible your ticket is.

Change your booking online

If you have a booking already, you may be able to change the date or time of your flight now using Manage My Booking. You can also find out if you can do this for free or if there is a charge.

To calculate the service fees that are payable, select your answers to the questions below and then click the "Calculate fees" button.

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Calculate your fees

What country are you in? Choose the country you will be in when buying, changing or cancelling tickets.

What would you like to do?

Purchase a ticket

Change your booking

Cancel your booking

What type of ticket do you have?

One which allows changes free of charge

One which allows changes, but with a charge

One which doesn't allow changes

How would you like to do this?

Do this online at ba.com

Call one of our Contact Centres

Go to an Airport Ticket Office

What type of journey are you taking?

Shorthaul

Longhaul

Service fee payable

Key information about the Service Fees displayed above

The values displayed are Service Fees only and are to be used as a guide only. Any extra fare penalties would be advised at the time of making your change or refund.

These service fees apply when a change is made to a booking, irrespective of where the ticket was originally purchased. For example, if you make a booking through ba.com in the USA and then make a change to your booking through our UK Contact Centre, the service fee applied would be that relevant to our UK Contact Centre, and not the service fee for ba.com in the USA.

If you see a price range in your results, like "50 to 150 (USD)", then the fee payable could be dependent on cabin class, fare price and/or local laws.

These fees are applied on a per ticket basis. This is opposed to a per booking basis, which may incorporate a number of tickets and travellers. It should also be noted that these service fees do not vary for children or infants.

Please be aware that changes to your ticket may incur an additional payment dependent on the terms and conditions at the time of booking. Your refund would also be calculated in accordance with the fare rules and tariffs applicable to your ticket.