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Fleet CoordinatorZipcar

THIS JOB HAS EXPIRED

The successful candidate must have the following experience, skills, and education - Four year college degree in related field, preferred. - Prior management experience, preferred. - Experience in fast-paced environment. - Ability to lift 50 lbs. and to carry collateral materials and displays. - Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality. - Ability to simultaneously coordinate daily tasks while integrating longer-term project goals - Interpersonal skills-the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things. - Oral communication-the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills. - Written communication-the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information. - Planning/organizing-the individual is self-directed and prioritizes and plans work activities and uses time efficiently. - Quality control-the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. - Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. - Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. The successful candidate must meet Zipcar's membership requirements. As a member of the Zipcar Team you will receive: - Competitive Compensation - Superior Benefits Package - Free Membership - Discounts on services, products and much more

Responsibilities include but are not limited to the following: - Assigns and prioritizes daily tasks to Fleet Associates, using the Fleet Board. - Leverages established lean process concepts to promote constant improvement - Handles Fleet-related customer service issues as conveyed by Member Services, including accidents. - Provide phone support and guidance to agents at our call center as needed - Work with other Fleet Coordinators to ensure maximum efficiency and coverage - Monitors rates and maintains relationships with car service vendors. - Identifies big picture trends/issues and recommends solutions to expand and improve the Zipcar Fleet. - Identifies issues that may impact the Zipcar community