Dividing the total
annual rent by 12 to calculate a monthly payment amount.

Please note: As
there are more than four weeks in some months, it will be more than four
times your weekly rent.

What is
Direct Debit?

A Direct Debit is an instruction from a
customer to their bank or building society authorising an
organisation to collect varying amounts from their account, as
long as the customer has been given advance notice of the
collection amounts and dates

Gives you peace of mindPayments are made automatically ensuring your rent
payments are never forgotten.

Saves you time
Direct Debit takes the hassle out of your rent payment. You
don’t have to queue at your bank to change a standing order
instruction or fill out a cheque each time

Guaranteed
You're protected by three important safeguards:

an immediate money back guarantee from your bank in
the event of an error

advance notice if the date or amount changes

the right to cancel at any time

What is Allpay?

It is a personally embossed payment card, issued when you become
a tenant. When you make payment at an outlet using your allpay
card, you will be issued with a receipt. It is advisable to keep
your receipts until the amount appears on your rent statement.

What if I lose my Allpay card?

The card has no monetary value to anyone if lost; but you must
report the loss to us as soon as possible by telephoning 020
8642 1500. In most cases a replacement card will be with you
within 3 working days.

Look for the payment logos below

How often will I receive a Rent
Statement?

Rent statements are sent 4 times a year. You may also request
a statement by calling 020 8642 1500 or emailing
info@shsoc.org.uk