Group Director of IT

POSITION PURPOSE The Group Director is a senior level position that serves as the global IT lead with a focus on project planning, devising and executing strategic vision, client service, managing staff, providing leadership to the IT team and coordination of operational activities of the IT department. In addition, this role will provide direction and support for IT solutions that enhance mission critical business operations. The Group IT Director will work closely with key decision makers in the organization to identify, recommend, develop, implement, and support appropriate technology solutions for all aspects of the business.

Requirements

DUTIES AND RESPONSIBILITIES

The leadership and management of a diverse IT team including Regional IT Managers, Systems, Network and Infrastructure Manager, hotel level IT Managers and the IT Support team.

Formulate and deploy long term strategic plans for acquiring and enabling efficient and effective information processing and communication technologies. Manage IT department operation and strategic planning, including business requirements, project planning, and proper allocation of IT resources. Perform research and stay current on trends and developments within the industry, making recommendations for change where appropriate.

Maintains fiscal responsibility by building accurate forecast and managing departmental budgets, negotiation and management of vendor contracts, capex and working with relevant departments to meet organization’s goals.

Develop and implement all IT policies and procedures, including, but not limited to those for IT architecture, security, PCI, disaster recovery, standards, purchasing, inventory tracking and service provision.

To authorize and oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on business needs. Proactively maintain and upgrade systems focusing on the establishment and maintenance of a solid and secure IT infrastructure network, as well as guest facing technologies. This includes all employee facing systems, guest facing systems, phone systems, and entertainment systems

To have a thorough understanding of business needs and requirements.

To work closely with other departments to ensure the technical aspects of operations run smoothly

Oversee bid requests and/or cap ex approval requests for all hardware and software purchases, upgrades, or replacements. Develop business case justifications supported by cost/benefit analysis for IT spending and initiatives.

QUALIFICATIONS AND REQUIREMENTS

Bachelor’s degree in Computer Science or a related field desired, Master’s degree a plus.10 years + Information Technology experience, Multiple IT technical certifications a plus.

2-3+ years IT leadership experience required. Experience successfully leading large technical staff preferred.

Understanding of PCI requirements from an IT compliance perspective, Disaster Recovery and Contingency planning

Working knowledge of MICROS/ Oracle is a plus.

About Us

At the core of each Warwick Hotels and Resorts are people who strive to make guest service their focus through initiative, innovation, creativity and talent. This commitment to excellence is a company-wide passion, and it begins by recruiting exceptional team members dedicated to their own dreams of professional and personal success. From hotel employment to management positions, interested parties should begin by browsing available career opportunities below.

Founded in 1980 by Richard Chiu, Warwick Hotels and Resorts represents a collection of distinct, upscale hotels and resorts known for quality throughout the world with over 55 hotels on five continents. As a collection, Warwick hotels are bound to each other

by what distinguishes them from others – all of our hotels are renowned for our exceptional locations and remarkable stories to tell. Discover our unique tales steeped in deep-rooted origins and celebrate local traditions as we bring our heritage to life.

There is a common purpose behind our endeavours; to create a tasteful and welcoming ambience where guests’ needs are anticipated and expectations surpassed. We care for and cherish traditions and take pride in combining local characteristics with understated elegance and attentive service.

Each of our hotels has a unique story to tell - many retain the intimate ambience of a private residence. While they are all equipped with modern day comforts and amenities, our hotels are a product of a thoughtful restoration; a celebration of the heritage and roots from which we came. We invite you to embark on the Warwick Journey with us and discover the vibrant history behind each hotel.

POSITION PURPOSE The Group Director is a senior level position that serves as the global IT lead with a focus on project planning, devising and executing strategic vision, client service, managing staff, providing leadership to the IT team and coordination of operational activities of the IT department. In addition, this role will provide direction and support for IT solutions that enhance mission critical business operations. The Group IT Director will work closely with key decision makers in the organization to identify, recommend, develop, implement, and support appropriate technology solutions for all aspects of the business.

Requirements

DUTIES AND RESPONSIBILITIES

The leadership and management of a diverse IT team including Regional IT Managers, Systems, Network and Infrastructure Manager, hotel level IT Managers and the IT Support team.

Formulate and deploy long term strategic plans for acquiring and enabling efficient and effective information processing and communication technologies. Manage IT department operation and strategic planning, including business requirements, project planning, and proper allocation of IT resources. Perform research and stay current on trends and developments within the industry, making recommendations for change where appropriate.

Maintains fiscal responsibility by building accurate forecast and managing departmental budgets, negotiation and management of vendor contracts, capex and working with relevant departments to meet organization’s goals.

Develop and implement all IT policies and procedures, including, but not limited to those for IT architecture, security, PCI, disaster recovery, standards, purchasing, inventory tracking and service provision.

To authorize and oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on business needs. Proactively maintain and upgrade systems focusing on the establishment and maintenance of a solid and secure IT infrastructure network, as well as guest facing technologies. This includes all employee facing systems, guest facing systems, phone systems, and entertainment systems

To have a thorough understanding of business needs and requirements.

To work closely with other departments to ensure the technical aspects of operations run smoothly

Oversee bid requests and/or cap ex approval requests for all hardware and software purchases, upgrades, or replacements. Develop business case justifications supported by cost/benefit analysis for IT spending and initiatives.

QUALIFICATIONS AND REQUIREMENTS

Bachelor’s degree in Computer Science or a related field desired, Master’s degree a plus.10 years + Information Technology experience, Multiple IT technical certifications a plus.

2-3+ years IT leadership experience required. Experience successfully leading large technical staff preferred.

Understanding of PCI requirements from an IT compliance perspective, Disaster Recovery and Contingency planning

Working knowledge of MICROS/ Oracle is a plus.

About Us

At the core of each Warwick Hotels and Resorts are people who strive to make guest service their focus through initiative, innovation, creativity and talent. This commitment to excellence is a company-wide passion, and it begins by recruiting exceptional team members dedicated to their own dreams of professional and personal success. From hotel employment to management positions, interested parties should begin by browsing available career opportunities below.

Founded in 1980 by Richard Chiu, Warwick Hotels and Resorts represents a collection of distinct, upscale hotels and resorts known for quality throughout the world with over 55 hotels on five continents. As a collection, Warwick hotels are bound to each other

by what distinguishes them from others – all of our hotels are renowned for our exceptional locations and remarkable stories to tell. Discover our unique tales steeped in deep-rooted origins and celebrate local traditions as we bring our heritage to life.

There is a common purpose behind our endeavours; to create a tasteful and welcoming ambience where guests’ needs are anticipated and expectations surpassed. We care for and cherish traditions and take pride in combining local characteristics with understated elegance and attentive service.

Each of our hotels has a unique story to tell - many retain the intimate ambience of a private residence. While they are all equipped with modern day comforts and amenities, our hotels are a product of a thoughtful restoration; a celebration of the heritage and roots from which we came. We invite you to embark on the Warwick Journey with us and discover the vibrant history behind each hotel.