Media Centre

Profits grow by 32%, Revenue by 27% on the back of 14% increase in capacity

Passenger yields up 14%

Registers record Load Factor of over 95% in Q3 FY18; over 90% for 33 successive months

Bags 20 routes in UDAN Round II

Gurugram, February 7, 2018: SpiceJet reported a profit of INR 239.99 crore for the three months ended December 31st, 2017 as against INR 181.14 crore in the same quarter last year, making it the 12th successive profitable quarter for the airline.

Profits grew by 32% against a capacity growth of 14% during this period as against the same quarter last year.

The strong quarterly results were aided by a higher passenger load factor and a healthy increase in passenger yields despite a substantial rise of 17% in crude oil prices, a one-time expense of Rs. 25 crores and an inflationary increase of 3% in other costs. The Company witnessed a 14% increase in its passenger yields (Revenue per Available Seat Kilometer) while its average domestic load factor was 95%. SpiceJet has recorded more than 90% load factor for 33 successive months, a feat unparalleled globally.

SpiceJet reported an operating revenue of INR 2,081.95 crore in the quarter. On an EBITDA basis, SpiceJet reported a profit of INR 330.73 crore. On an EBITDAR basis, the Company reported a profit of INR 597.04 crore.

Ajay Singh – CMD, SpiceJet said, “Twelve successive profitable quarters, record aircraft orders, industry’s best load factor, high on-time performance and constantly exploring new growth avenues – SpiceJet remains firmly on track on its long term growth strategy. This has been yet another great quarter for us and I am very pleased with the exceptional performance of my team.”

With many firsts to its credit for the October-December quarter, SpiceJet became the only airline to commence daily direct operations on the international sector of Ahmedabad-Bangkok. It was also the only player to introduce daily non-stop flights on Delhi-Jodhpur, Jaipur-Jodhpur, Ahmedabad-Varanasi, Kolkata–Jabalpur, Bengaluru–Puducherry and Bengaluru-Bagdogra sectors among others. On UDAN, the Company secured additional 20 routes that will further increase its foot print in regional operations. Some of the exclusive routes awarded to SpiceJet include Delhi-Darbhanga, Mumbai-Darbhanga, Delhi-Pakyong, Chennai-Tanjore, Delhi-Kishangarh among others. The company is close to starting its Delhi-Adampur and Delhi-Kanpur UDAN flights.

The quarter also witnessed SpiceJet, the country’s largest regional player, conduct successful seaplane trials in Mumbai and Vijayawada and launch its fourth flight under UDAN connecting Jaipur-Jaisalmer.

Key Business Updates

The Company is building its own training campus for its proposed expansion which will reduce its training costs by 50% in addition to consolidating its training operations.

Before December 2018, the company plans to add 12-15 Boeing 737 aircraft and 6-9 Bombardier Q400 aircraft to its existing fleet of 38 Boeing and 22 Bombardier Q400 aircraft. The new generation Boeing 737 Max aircraft will start delivering from August 2018 that will reduce the overall costs by around 8-9% on each aircraft. On the Bombardier Q400 aircraft, which starts delivering from September 2018, the seat count has been increased to 86 seats (from the current 78 seats). This will enhance the seats flown in the regional and UDAN routes.

SPECIAL ASSISTANCE

Our employees are trained to assist our differently-abled passengers and for any sorts of limitations, we offer a wide variety of special assistance.

You can obtain information in advance regarding the assistance we offer, either through this website or by contacting our Reservations on +919871803333/ +919654003333.

Please be aware that there might be unpredictable circumstances such as weather or mechanical problems that may call for a last minute unavoidable change, but we will do our best to accommodate your needs.

Onboard Facilities:

Following assistance are available on-board SpiceJet’s aircraft:

Assistance in moving to and from seats/lavatory.

Help in preparation for eating.

However, we express our inability to provide passengers with any assistance for personal care needs on-board, such as, eating/ drinking, administration of medication, elimination functions including assistance inside the lavatory, or other personal care needs. If you require assistance with any of these, we recommend that you travel with a personal care attendant.

We will do our best to allocate you a seat that is most suitable to your needs. However, in order to meet the safety requirements as prescribed by the DGCA, passengers with mobility limitations which make it unsafe to facilitate aircraft evacuations will not be given a seat in a location where they would obstruct emergency exits, impede the crew in their duties, obstruct access to emergency equipment or hinder aircraft evacuation.

Accessible Lavatories:

A lavatory with a single panel door is available on all our aircraft. Our cabin crew can provide you with assistance moving to and from the lavatory door but will not be able to assist you inside the lavatory.

SpiceJet would be more than happy to provide a wheelchair for you, should you require this service. In order to ensure the service meets your needs, our reservation team and/ or the staff may ask you some questions to determine the level of assistance you require. To allow us to provide the best possible assistance, please provide us with as much appropriate information as possible at the time of your booking and/ or at the time of check-in;

SpiceJet wheelchair service is provided, with an attendant, at no additional charge to you. The attendant will assist in transporting you within the airport area, to the boarding gate and/ or the aircraft door (depending upon the airport facilities). Our team is trained in transferring techniques, and can assist if you are unable to transfer by yourself from the wheelchair to/ from your seat. However, to have this facility extended to you an advance intimation to SpiceJet is required;

Please contact us at Reservations +919871803333/ +919654003333 should you have any questions about our wheelchair service;

If you are travelling in a group of 10 or more people and require wheelchairs, please contact our Reservations =+919871803333/ +919654003333 at least 48 hours before the scheduled departure;

Passengers travelling with their own wheelchair differently-abled passengers may use their own manual or battery-powered wheelchair up to the boarding gate and/ or the aircraft door (subject to permission granted by the respective airport authority). SpiceJet allows only manual/ collapsible wheelchairs on all its flights. Unfortunately, battery-powered wheelchair(s) with a wet cell battery shall not be accepted since it’s corrosive in nature and is considered to be a Dangerous Good;

Passengers are allowed to use their own crutches, braces and/ or other prosthetic devices up to the aircraft, and may board such items as cabin baggage, provided the passengers are dependent on them.

Passengers with Visual Impairment:

SpiceJet would request passengers with Visual Impairment to check-in early for their flight (approximately 2-3 hours before the flight departure) for a hassle free experience;

If assistance is required within the airport, please make your needs identified at the check-in and/ or at the time of booking;

SpiceJet will be able to extend a meet and assist service, individual safety briefings, priority boarding, assistance on-board in moving to and from the seat, reading the menu, helping in boarding and/ or de-boarding and also during flight connections;

If you use a cane and/ or other assisting device, it may be carried in the aircraft cabin with you, provided it can be stowed in the overhead compartment. The cane should not block any emergency exit or protrude into the aisle;

You may ask our cabin crew for assistance in stowing and retrieving your cane in case it is not collapsible or if it cannot be stowed under your seat.

All such assisting devices will be carried free of charge. For convenience, you may request our Cabin Crew for the assistance required and we will do our best to assist the passengers in the best possible manner.

Passengers with Hearing Impairment

If you require assistance during your flight with us, we encourage you to let us know how we may best assist you at the time of your booking or during check-in.

We offer the following assistance:

Meet and assist service to escort you to and from the aircraft;

Priority boarding.

We do not require advance notification if you wish to bring onboard hearing aid or assistive listening devices. These devices can be used during all phases of the flight.

If you plan to bring a transmitting device on-board, please advise us at least 48 hours in advance so we can ensure that it is compliant with the safety requirements.

Passengers travelling with Spinal Support Equipment (SSE):

Passengers must bring their own spinal support equipment and should be fully responsible for its installation, usage and removal. Passenger-supplied spinal support equipment will be carried free of charge. If you are planning to travel with Spinal Support Equipment (SSE), we recommend that you please contact us on +919871803333/ +919654003333, at least 7 (seven) working days prior to departure and inform us of your SSE specifications. Our staff will then check to ensure that whether your equipment can be accommodated safely in the aircraft.

Passenger travelling with an assistant for medical purposes:

For safety reasons, SpiceJet may require some differently-abled passengers to travel with a Safety Assistant that can provide them with assistance in comprehending and responding appropriately to safety instructions from the cabin crew and/or assist them to evacuate the aircraft in the event of an emergency. A Safety Assistant is mandatory if the passenger:

Is travelling in a stretcher or incubator or requires medical attention during the flight. The Safety Assistant must be capable of attending to their medical needs;

Is unable to comprehend or respond properly to safety instructions due to a cognitive or developmental disability;

Has severe mobility impairment, due to which the passenger is unable to evacuate on his own in the event of an emergency;

Has severe hearing and vision impairment and cannot communicate with our cabin crew.

Passengers having Autism or Intellectual Disability:

Passengers with Intellectual disabilities or Down syndrome or Autism can book their flights by contacting SpiceJet’s Reservations at +919871803333/ +919654003333;

While making the reservation, please advise us about your specific requirements and the best way to approach and assist in travel;

Passengers with intellectual disabilities or Down syndrome or Autism may be required to travel with an Accompanying Passenger.

The trained attendant shall carry the treating physician’s certificate along with a prescription for a sedative medicine, which may be administered by the attendant, prior to commencement of travel or as may be required en-route.

If you are travelling with an internal medical device, such as a pacemaker or a defibrillator, kindly inform us while making the reservation and also at the airport, to the security personnel conducting your screening, before the process begins.

Passengers who require a stretcher:

To make a booking for a stretcher request, please inform us no later than 48 hours prior to the scheduled time of departure of the flight.

Passengers are required to take a print-out of the SpiceJet’s medical form (MEDIF) available on the website. The treating physician must fill the form prior to the booking and mail this to custrelations@spicejet.com;

Based on an assessment by SpiceJet’s internal physician, the passenger will be communicated about the status for their request for stretcher within 24 hours of receiving the duly filled-in MEDIF via e-mail.

Please note that SpiceJet reserves the right to have a SpiceJet medical representative meet the passenger at the airport on the date of travel to determine the passenger’s then-current medical fitness to travel on that date.

The applicable charge for accommodating request for stretcher in the aircraft shall be the charge for 09 (nine) seats at the prevailing fare plus a Handling Fee for the stretcher is of INR 30,000 (inclusive of service tax and cess).

Please find below the forms required for various medical conditions:

Type Of Form

Medical Condition

Download

Fitness Certificate

Persons suffering from any disease, which is believed to be actively contagious and communicable.

Persons whose medical condition may develop an adverse physical condition which could have an adverse effect during flight and on safety and emergency evacuation procedure