In short, it works however you want it to work. We're well aware that every customer is different. We have standard products, paper types and quantities designed to make life easier, but understand that every job doesn't fit into this portfolio. Have a quick browse of our products and services pages if you feel like being pleasantly surprised.

Likewise, as much as we think you'll find our online price grids and quoting the best around, we have plenty of customers that like it to be done the 'old way'. They speak to their dedicated account handlers on a daily basis and have bespoke quotes sent by email ,along with help and advice on any queries they may have.

And that's just fine by us.

It works the same way with your artwork. In an ideal world of course we'd like to have everything supplied as a standardised press-ready PDF. But in the complex world of design and print we keep it real and will accept most artwork formats at no extra cost. Of course, if you can't upload press-ready PDF files your jobs may take a little longer to get to the proof stage.

Refer to the Artwork Guidelines in our help & advice section for more information on how to supply your artwork.