Withdrawal Policy

Right of Withdrawal

Customers from EU Member states have a right to withdraw from this purchase contract within 14 days.

We provide this identical notice in English and German language. Where legally permissible, the german version shall be give preference in interpretation.

English

Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal term is 14 days and begins as soon as you or a designated third-party, which is not the shipping company, has received and took possession of the final shipment of goods.

To exercise your right of withdrawal you must contact us (In Motion Software & Sports Technology GmbH, Haingrabenstr. 6, 63477 Maintal, info@rowinginmotion.com, Telefon: 015124063509) with a clear statement of your decision to withdraw from this contract (via postal letter, E-Mail). You may use the withdrawal form below, but are not required to do so.

The timely despatch of the withdrawal or the goods shall be deemed sufficient for compliance with the withdrawal term.

Consequences of Withdrawal

When you withdraw from this contract, we have to refund you all payments that we received from you, including the cost of delivery (with the exception of additional cost resulting from your choosing of a delivery option other than the cheapest standard delivery option we offer), without undue delay and at latest within 14 days since the day we received your withdrawal.

We will use the same method of payment for the refund that you used during the initial transaction, except in cases where a different method is expressly agreed upon. Under no circumstances will we charge a fee for processing the refund. We may withhold the refund until we received the goods back, or you provided sufficient proof of having shipped the goods back to us, whichever is the earliest.

You have to send or deliver the goods back to us without undue delay and latest within 14 days since you gave us your notice of withdrawal. The timely despatch of the goods shall be deemed sufficient for compliance with this term. You have to bear the direct cost for delivery of the goods back to us. You are liable for any damages and diminished value of the goods resulting from the handling other than what is necessary to ascertain the nature and functioning of the goods.

You are not entitled to withdraw from contracts about:

The delivery of goods that have been inseparably linked or mixed with other goods (e.g. adhesives)

Sample Withdrawal Notice

If you want to withdraw from this contract, please fill out and send back to: