I've never used a trans shipper but as a seller I try my darndest to answer each and every enquiry as soon as possible but things happen. I have 2 children 7 and 10 that I take back and forth between my house and their mothers. I might be gone Saturday afternoon and come back Sunday evening. I had one person give me bad feed back because they emailed me Saturday afternoon and I didn't get back to them until Sunday night. Obsess much? Give me a break. Is that a little too picky, am I being overly sensitive or do people really expect someone to not have a life and spend 14 or 15 hours a day sitting at a computer desk waiting for their questions?