Mail Order Prescriptions

Find a participating pharmacy via our provider directory or call the 24-hour Pharmacy Locator number on the back of your member ID card. You can also use our in-network prescription mail-order service.

If you take a long-term medication, you can receive your medicine by mail from the Express Scripts Home Delivery, an independent company responsible for providing our members with mail-order prescription service. This service lets you receive prescriptions up to the maximum supply* allowed by your health plan at a lower cost than what you would pay for the same amount at a retail pharmacy.

Receiving your prescription by mail is easy:

It takes about two weeks to receive your prescription by mail. So ask your doctor to write two separate prescriptions indicating that refills are allowed:

Send your prescription(s), Mail-Order Form, Health, Allergy and Medication Questionnaire, and payment for each prescription to the address on the order form. You will receive your prescriptions by mail in about two weeks, delivered in sealed, insulated (when necessary) and tamper-evident packaging.

Refill prescriptions can then be ordered easily online through Express Scripts's MyPharmacyPlus™ once you’ve set up your prescriptions. Or you can call Express Scripts at 800-391-9701. Have your member ID and prescription numbers ready. Mail order delivery can take up to two weeks, so be sure to have enough medication on hand.

* Your maximum supply is typically 90 days, but may vary according to your plan’s prescription benefits. It may also be determined by state or federal regulations. Most plans limit specialty drugs to a 30-day supply at a retail copay or coinsurance, while some plans may not offer some drugs through mail order or include mail order benefits. Check your benefits booklet or contact Customer Service for details.

Express Scripts's MyPharmacyPlus™ and My Rx Choices help you get the most out of your prescription drug benefit.

When you visit MyPharmacyPlus™ you can register to use the My Rx Choices price comparison tool that is integrated with Consumer Reports Best Buy Drugs™ reports. Save money with these My Rx Choices features: