ArcGIS for Desktop Single Use

Deauthorizing Your License

Deauthorizing your ArcGIS for Desktop License

Esri UK Technical Support have put this guide together to help you successfully deauthorize your ArcGIS for Desktop Single Use License. This will allow you to transfer the license from one machine to another without exceeding the maximum number of authorizations available.

Open the ArcGIS Administrator by going to All Programs > ArcGIS > ArcGIS Administrator.

With the ArcGIS Administrator open, click on the Support Operations folder within the folder-tree. Click Deauthorize.

Note: Ensure that all ArcGIS software is closed before starting the deauthorization process.

If you have a connection to the internet on the machine which holds the license please see the Online Deauthorization section. If the machine is not connected to the internet then please see the Offline Deauthorization section.

Online deauthorization

The Software Authorization Wizard screen opens. Select Deauthorize now with Esri using the Internet. Click Next.

The Deauthorization Options screen opens. Select the licences you would like to deauthorize. Click Next to deauthorize them.

The Deauthorization Complete screen shows that you have successfully deauthorized. Click Finish.

Tip: This is an automated service, so you do not need to include a subject or any information in the email.

When the response email is received (typically within 2 minutes), save the attached deauthorization.respc file to the desired location.

If necessary move the deauthorization.respc file back to the machine which holds the license.

Browse to the deauthorization.respc file and double-click it. The Deauthorization Method screen will open and will pre-select the I have received a deauthorization file from Esri and am now ready to finish the deauthorization process. It will also have populated the field with the path to the deauthorization.respc file. Click Next.

The Deauthorization Complete screen displays with a list of features that have been deauthorised. Click Finish.