Lauren Long/The Post-StandardConductor Daniel Hege leads the Syracuse Symphony Orchestra during a concert April 2, 2011 at Syracuse University, the orchestra's final concert before its season was suspended due to a money crisis.

Syracuse, N.Y. -- Attorney General Eric Schneiderman today announced that his staff is reviewing whether the Syracuse Symphony Orchestra is able to refund thousands of tickets purchased before the symphony suspended its season.

The symphony had more than 20 Syracuse and regional concerts remaining in its 50th anniversary season when its trustees voted March 29 to end the season April 3. The symphony announced it would not refund tickets because it has run out of money.

"If you pay for goods or services, by law, you should get what you paid for," said Schneiderman. "The Syracuse Symphony Orchestra left thousands of people holding tickets to performances they paid for but will never see. While our ability to recover refunds depends on what our review uncovers, my office will work diligently to provide whatever relief for ticket holders we can."

When services are paid for but not provided, New York State laws generally require those funds to be returned to consumers. The Attorney General's office will meet with members of the SSO to gather information related to event ticket sales, season ticket sales and financial statements.

Schneiderman's inquiry is seeking to identify how many ticket holders there are, how much they are owed and the financial ability of the Syracuse Symphony Orchestra to pay them back.

Consumers who bought tickets are urged to contact the attorney general's Syracuse Regional Office to file complaints at 315-448-4848.