SAN FRANCISCO, Calif. — October 5, 2004 — Salesforce.com (NYSE: CRM), the market and technology leader in on-demand customer relationship management (CRM), today announced that chairman and CEO Marc Benioff has been inducted into the "Hall of Fame" of Influential Leaders by CRM magazine. After three consecutive years on the Influential Leaders list, Benioff has been recognized for his vision, leadership and commitment in proving the on-demand computing model and significantly influencing the industry.

CRM magazine created the Influential Leader Awards to recognize those individuals who, by their words and actions, have made a significant impact within their company or on the industry over the past year. The award is part of the magazine's 2005 CRM Leader Awards that recognize superior performance in three areas: ROI excellence in customer companies, individual achievement, and vendor leadership. The feature story, available in the October 2005 issue of CRM magazine, also recognized salesforce.com as a market leader across Enterprise, Midmarket CRM and SMB suite CRM [see press release titled, "Salesforce.com Named Market Leader Award Winner by CRM magazine in Three Categories for the Second Year in a Row."]

"Benioff's influence is so strong that for CRM magazine's 2005 Market Leader Awards we included whether companies offer their product as a hosted solution," noted the article in CRM magazine. The article also stated, "Traditional on-premise companies, including Microsoft and Sage Software, are coming out with hosted options for those that want them. That is clear acknowledgement that under Benioff's leadership salesforce.com is making a deeper splash in competitive waters."

"Salesforce.com was founded on a vision of the 'End of Software' for companies who have had enough with high-cost, high-risk and often unsuccessful CRM," said Benioff. "Our commitment to customer success is our core company value, and it is an honor to be recognized by industry experts like CRM magazine for our execution on this vision."

Benioff founded salesforce.com in March 1999 with the vision of a company built on a new technology model, a new business model and a new model for integrated corporate philanthropy. He is now regarded as the leader of what he termed the "End Of Software," the idea that Web-based applications deliver more immediate benefits at reduced risks and costs, in place of traditional software. By providing companies of all sizes, industries, and geographies with integrated, scalable, and completely customizable features, salesforce.com has democratized CRM success.

About salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com, or call 1-800-NO-SOFTWARE.