Hasita Krishna: I'm just wondering how paid reviews fare in this context. Do they cause people to be kinder in their reviews than they would otherwise be?

Kathryn Williams: +Hasita Krishna Hi there 👋 This could be the case. It would depend on the type of feedback that you are after. The feedback emails, that are mentioned in this blog, are automatically sent after the customer has made a purchase to measure their customer satisfaction. If you have any questions please email hello@collectapps.io 😊