From the moment upon arrival, I am feeling kindness from the front desk to housekeeping. Always polite and friendly. The room I like to stay in is room 16. Clean and fresh. The grounds are kept well. Pool area is clean and inviting. I like the fact the Chelsea House is close to Duffys restaurant, better than sex desserts and the moped hospital where I rent bikes. The breakfast at the pool area is just what I need to start my day. This is the only hotel I stay in when visting Key West. No need to look any further when I am happy with everything.