If you use VirtualBox, please make sure “Enable USB 2.0 (EHCI) Controller” is checked under USB tab under the VM settings, and you can set USB Device Filters to allow automatic USB device assignment to the VM.

Before driver installation, please make sure all prior versions of our drivers are uninstalled. Reboot is required after uninstalling.
Reboot is also required after installation.

Please go to the OSBASE Store for license purchase instructions. We value all your feedback and suggestions, please email kanqiu@osbase.com for all communications including purchase and support. Thank you for supporting our software.