Product Support

Troubleshooting Cadence Signal Reception

If your Polar cadence sensor is not working as it should, try troubleshooting before contacting your closest Polar Service.

CS cadence sensor W.I.N.D.
1. Have you taught the sensor to the training computer? See how to do this with CS500, CS600X / CS600, RCX5, RCX3 or with RS800CX.
2. Does a light flash in the sensor when the cadence magnet passes it? The light indicates that the cadence sensor is positioned correctly and that the sensor is alive. For more on positioning, see CS cadence sensor W.I.N.D. user manual or installation video. CS cadence sensor W.I.N.D. transmission range is approx. 10m / 32ft.