Very helpful during "Emma". Got stranded and everything went smooth, thank you! Especially Laura from reception.

Response:

Dear Isabell,
Thank you for taking the time to allow us some feedback following your recent stay with us, it was our absolute pleasure to look after you during "Emma"! .
It was a difficult few days for everyone but I was delighted to read that you enjoyed your stay. Thank you so much for your kind words, I will pass your feedback on to Laura, she will be thrilled with the mention!!
I do hope that we will have the opportunity to welcome you back to our hospitality in the not too distant future.
Regards,
Andrea Wallace
General Manager

Anon,

5.0

20.02.2018

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:

Hi Guys
Great hotel superb value at €69.
The bed is massive could fit 4 :)
Will stay again.
Thanks

Response:

Dear Breon,
Thank you for taking the time to allow us some feedback following your recent stay with us here at the Aspect Hotel Park West.
I was delighted to read that you enjoyed your stay with us and thank you so much for your kind words.
I do hope that we will have the opportunity to welcome you back to our hospitality in the not too distant future.
Regards,
Andrea Wallace
General Manager

Anon,

5.0

15.02.2018

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:

We spent four nights in the hotel and can say that everything was perfect. The room was large and spotless, just like the bathroom, and we had daily cleaning. We had dinner in the restaurant, the food was delicious. The staff was extremely friendly and helpful. We enjoyed staying here and definitely come back when we visit Dublin in the future.

Response:

Dear Erika,
Thank you for taking the time to allow us some feedback following your recent stay with us here at the Aspect Hotel Park West.
I was delighted to read that you enjoyed your stay with us and thank you so much for your kind words. I have passed your feedback on to all of the staff for review and I am sure they will be delighted to receive such a positive review.
I do hope that we will have the opportunity to welcome you back to our hospitality in the not too distant future.
Regards,
Andrea Wallace
General Manager

Anon,

5.0

06.02.2018

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:

Good hotel, staff are so helpful
And new chef in restaurant is great , new bedrooms are looking great

Response:

Dear Sile,
Thank you for taking the time to allow us some feedback following your recent stay with us.
I was delighted to read that you like the newly refurbished bedrooms and you found our new chef to be great! I have passed your feedback on to the whole team and thank you so much for your kind words.
I do hope that we will have the opportunity to welcome you back to our hospitality in the not too distant future.
Regards,
Andrea Wallace
General Manager

Anon,

5.0

10.11.2017

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:

First class as usual

Response:

Dear Martina,
Thank you for taking the time to allow us some feedback following your recent stay here at the Aspect Hotel Park West. I was absolutely thrilled to read that you enjoyed your stay and thank you so much for the very kind words. I look forward to welcoming you back to our hospitality in the not too distant future.
Regards,
Andrea Wallace
General Manager

Anon,

5.0

24.10.2017

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:

We had a delightful stay a t the Aspect hotel in Park west Dublin. The room was clean and comfortable and the staff was curious and helpful. One of the most enjoyable hotel stays we have ever had thank you.

Response:

Dear Jeremy,
Thank you so much for taking the time to allow us some feedback following your recent stay here at the Aspect Hotel Park West. I was absolutely thrilled to read that you enjoyed your stay and thank you for the very kind words, I will pass this along to all of the staff. I look forward to welcoming you back to our hospitality in the not too distant future.
Regards,
Andrea Wallace
General Manager

Anon,

5.0

17.10.2017

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:

Our first time to stay..it wont be the last. The genuine friendliness and helpfulness of staff was a refreshing change. Very impressed!

Response:

Dear Ken,
Thank you for taking the time to allow us some feedback following your recent stay here at the Aspect Hotel Park West. I was absolutely thrilled to read that you enjoyed your stay and thank you so much for the very kind words.
I look forward to welcoming you back to our hospitality in the not too distant future.
Regards,
Andrea Wallace
General Manager

Anon,

5.0

07.08.2017

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:

Excellent service. Provided a delicious breakfast and accommodated for my wife who is coeliac. We would return again even just to sample the breakfast. An excellent, clean and very friendly hotel.

Response:

Dear Trevor,
Thank you for taking the time to rate and allow us some feedback following your recent stay with us. I was delighted to see from both the ratings and the feedback that you enjoyed your overall stay with us. I was especially pleased to note that we were able to accommodate your wife who is coeliac and that you would return just to sample the breakfast! I will pass your feedback on to our kitchen team who will be equally delighted!
I do hope that we will have the opportunity to welcome you back to our hotel in the not too distant future.
Regards,
Andrea Wallace
General Manager

Anon,

5.0

21.08.2016

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:

Great hotel for a great price. Would definitely stay again

Response:

Dear Fintan,
Thank you for taking the time to allow us some feedback following your recent stay. I was delighted to see from both the ratings and your very kind words that you enjoyed your time at the hotel and we were especially delighted to see that you would return to us again.
We look forward to welcoming you back to our hospitality in the not too distant future.
Regards,
Andrea
Andrea Wallace
General Manager

Anon,

5.0

09.08.2016

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:

Very comfortable and clean room. The staff in the bar & restaurant were really helpful and friendly. Food waa gorgeous. Cant fault the hotel or its staff at all. Thank you for a pleasant stay.

Response:

Dear Laura,
Thank you for taking the time to allow us some feedback following your recent stay. I was delighted to read that you enjoyed your time at the hotel and thank you so much for your very kind words. I have passed your feedback on to all of the staff who are equally thrilled to have received such positive feedback.
We look forward to welcoming you back to our hospitality in the not too distant future.
Regards,
Andrea
Andrea Wallace
General Manager

Should there be any changes or in the event that you need to cancel your booking please let us know by contacting the hotel directly. We would advise that you take note of your unique cancellation confirmation number that you receive.
If your booking is made through a third party website you will have to contact that company directly to cancel or amend your booking as we here at the property would not be permitted to make any changes or cancellations to third party bookings.
Please ensure to always check your booking cancellation policy as non-refundable and non-transferable bookings cannot be changed, amended or cancelled by the hotel.

Cancellations
Cancellations and amendments are permitted for individual reservations up to 4 pm on day of arrival (excludes prepaid and advance purchase rates) prior to the day of arrival. In the event of late cancellation or non-arrival, your credit card will be charged for one night's accommodation for each room reserved.

Advance Purchase & Prepaid Rates
For all Advance Purchase and Prepaid Rate reservations, the room rate for the full duration of the stay and any pre-booked amenities (eg champagne on arrival or extra meals) is charged in full at time of reservation. If you cancel for any reason, attempt to modify this reservation, or do not arrive on your specified check-in date, your payment is non-refundable.

Group Bookings
For group bookings of 5 rooms, a separate cancellation policy applies, please contact the hotel directly.

Pre-Booked Amenities/Package Elements
Charges will apply for all additional amenities pre-booked with the reservation even if they are not taken (eg breakfast, wine, early-arrival, late check-out). Any unused amenities/package elements are non-transferable and non-refundable.

Cancellation following a Non-Arrival
If you have not checked-in or contacted the hotel by phone to reconfirm that you still intend to arrive before 8 am the morning after your confirmed arrival date we will assume your reservation is cancelled and you will be charged the fees as above.

RATE RULES & RESTRICTIONS
At check-in, the front desk will verify your departure date. Rates quoted are based on check-in date and length of stay. Should you choose to depart early price may be subject to change.

AUTHORISATION
Guests who have guaranteed their reservations with a credit card will be asked for pre-authorisation on arrival. Guests paying cash or debit card will be asked for full prepayment of the balance on arrival and may be asked for a further deposit for charging facilities.

DISCLAIMER
While every effort has been made to ensure the accuracy of all material on this website the hotel does not accept direct, indirect or consequential liability for loss or damage due any errors or omissions.
Terms & Conditions of Reservation

GENERAL CANCELLATION POLICY

Should there be any changes or in the event that you need to cancel your booking please let us know by contacting the hotel directly. We would advise that you take note of your unique cancellation confirmation number that you receive.
If your booking is made through a third party website you will have to contact that company directly to cancel or amend your booking as we here at the property would not be permitted to make any changes or cancellations to third party bookings.
Please ensure to always check your booking cancellation policy as non-refundable and non-transferable bookings cannot be changed, amended or cancelled by the hotel.

Cancellations
Cancellations and amendments are permitted for individual reservations up to 4pm on day of arrival (excludes prepaid and advance purchase rates) prior to the day of arrival. In the event of late cancellation or non-arrival your credit card will be charged for one night's accommodation for each room reserved.

Advance Purchase & Prepaid Rates
For all Advance Purchase and Prepaid Rate reservations, the room rate for the full duration of the stay and any pre-booked amenities (eg champagne on arrival or extra meals) is charged in full at time of reservation. If you cancel for any reason, attempt to modify this reservation, or do not arrive on your specified check-in date, your payment is non-refundable.

Group Bookings
For group bookings of 5 rooms, a separate cancellation policy applies, please contact the hotel directly.

Pre-Booked Amenities/Package Elements
Charges will apply for all additional amenities pre-booked with the reservation even if they are not taken (eg breakfast, wine, early-arrival, late check-out). Any unused amenities/package elements are non-transferable and non-refundable.

Cancellation following a Non-Arrival
If you have not checked-in or contacted the hotel by phone to reconfirm that you still intend to arrive before 8 am the morning after your confirmed arrival date we will assume your reservation is cancelled and you will be charged the fees as above.

RATE RULES & RESTRICTIONS
At check-in, the front desk will verify your departure date. Rates quoted are based on check-in date and length of stay. Should you choose to depart early price may be subject to change.

AUTHORISATION
Guests who have guaranteed their reservations with a credit card will be asked for pre-authorisation on arrival. Guests paying cash or debit card will be asked for full prepayment of the balance on arrival and may be asked for a further deposit for charging facilities.

DISCLAIMER
While every effort has been made to ensure the accuracy of all material on this website the hotel does not accept direct, indirect or consequential liability for loss or damage due any errors or omissions.