Oracle Blog

Enabling Systems customers to self solve on My Oracle Support

Thursday Jan 24, 2013

I had the chance to attend a Webcast session about Finding content in My Oracle Support provided by Brian Jackson at Oracle. Brian highlighted useful tips for Systems Customers. If you missed the event you can watch the replay

In addition there are generic Finding Answers in My Oracle Support Webcasts hosted in many languages and timezones. Check the schedule out by viewing document id 553747.1 . You need a My Oracle Support Account to view the schedule and register.

Sunday Jul 08, 2012

Take Action – My Oracle Support Flash User Interface Set to Retire

On July 13, 2012, Oracle plans to upgrade the HTML interface with additional functionality that will allow those users still remaining on the Flash-based interface to switch over to the HTML version. Although the Flash-based user interface will remain available for a brief period following the upgrade, we encourage you to begin using the new HTML version sooner. Find out when you should make the switch! Read complete communication to Flash users

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This blog is focused on assisting Systems and Sun customers get the most out of their My Oracle Support Experience. Topics covered included but are not limited to: getting proactive, staying informed, support video's tips, finding content, finding patches, accessing the My Oracle Support Community, upcoming training events and to enable users to stay informed.