Workplace Learning & Leadership

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The best kind of learning is that which never ends-and a culture of training means that staff will be more flexible and responsive to new ideas and strategies, imperative in today's libraries. In this practical resource, leading workplace trainers Signorelli and Reed offer guidance on improving the effectiveness of training programs. Their book takes readers through the entire process of developing, implementing, and sustaining training programs and communities of learning, in order to Empower individuals to become leaders and teachers by cultivating a culture of ongoing learning Connect library staff and users to information resources so they can effectively use them to their benefit Develop skills among both managers and workers for practicing continuous formal and informal training Using real-life examples of trainers who serve as leaders within libraries and their communities, this book sheds light on an underappreciated but important component of library operations.Well, a while later, she asks to borrow my portable projector because she was
doing a PowerPoint presentation for her ... Ia#39;ve given customer service training
where the evaluations said it was both the best and worse class people attended.

Title

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Workplace Learning & Leadership

Author

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Lori Reed, Paul Signorelli

Publisher

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American Library Association - 2011-01

ISBN-13

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