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Staff were great with service and recommendations, room was clean and tidy. Location is a 50/50, right beside the highway so easy access but not the quietest place on the planet. A few stiff drinks help.

Stayed at this hotel Halloween weekend , service was horrible , staff is rude unreliable and down right lazy , they refused to honor my request to get my points for going green , the rooms are filthy and at night they let anybody hang out in the lobby even non guest , I even spok…

Hello, and thanks for taking the time to leave us your feedback! I'm very sorry to hear about the issues with your stay with us and your interactions with our staff--the incidents you describe certainly aren't representative of our team or our property, and I'd love to learn more so that they can be addressed. Also, without specifics I can't really speak to your concern about other individuals in the lobby as we take guest privacy seriously and thus don't provide any information about other individuals on property, whether they are guests, attending a function or meeting a guest of the hotel. If you'd like to discuss your concerns further please reach out to us so that we can take care of the issue to your satisfaction, and thanks for staying with us! Lauren

We were told we would have a king size bed and there were two doubles :( We thought for sure paying $99 per night there would be a complimentary breakfast but there was not so we went to Denny's :( The key cards worked 50% of time taking 3-5 minutes to finally get in out room. Th…

Hi Kerry, thanks so much for taking the time to share your feedback! We know that many of our guests don't plan to stay for breakfast, so we offer the flexibility to book with or without it--bundling it in offers a significant savings, but we also offer even lower rates like the one you booked that do not include it. I'm very sorry to hear about the issues you encountered with your room and I hope you brought this to the attention of a team member so that we could address the issue and make it right for you. We definitely never want our guests to be inconvenienced! Thanks so much for staying with us and safe travels! Lauren

This hotel was really nice, the food was exceptional, breakfast was a great selection and dinner was reasonably priced and very good. The rooms were spacious and the staff were lovely and helpful. Would recommend if looking in this area.

Our property's convenient Hobby Airport location is centrally located, 10 miles from downton Houston and approximately 20 from Kemah and the boardwalk. Any of our associates would be happy to assist you in arranging transportation, whether by calling a taxi, providing printed maps and directions or just recommending the right restaurants and attractions for you and your family. We're here to help!
Lauren N.
Guest Services
Courtyard by Marriott
Houston Hobby Airport
713-910-17000 votes

Hi Larry, thanks for your interest in our property! The Houston Hobby Courtyard does provide complimentary 24-hour shuttle service to and from Hobby Airport, which is where the cruise line operated shuttles pick up their passengers. While our shuttle does not provide service to either of the cruise terminals we are more than happy to arrange taxis for our guests, or provide contact information for other shuttle services.
Looking forward to helping you kick your vacation off right!
Lauren N.
Guest Services
Courtyard by Marriott
Houston Hobby Airport
713-910-17000 votes