Please make help document suggestions, to aid us to make this a better search site over time. You can also ask questions / give helpful tips and / or make constructive comments that we can then in turn implement and share with our other online customers.

This is a good place to look for Answers / Help pages from GeoData on how to best use our new Online Maps.

Search for key words like layout or tool and look at archived posts to see topics of interest. We have posted some basic help topics to get you started. These topics will be expanded, get refined and get added to over time.

When trying to perform a task in map, it does not seem to work, and this is often because you have not set our mapping site up as an allowable pop-up site in your specific browser.

For example, when you choose “View in a Different Map” a new browser tab should open that loads the new viewer. We are finding that people with pop-up blockers in their browsers are not getting the new tab and the browser isn’t always telling them that a pop-up has been blocked.

Chrome
There is a small icon that will appear in the URL bar:
Click on it and a small window should open asking if you want to allow pop-ups from our site, Click “Always allow…” and done:
Try “View in a Different Map” and it should work.

Internet Explorer
A bar should appear near the bottom of the browser window:
Click on “Options for this site” and “Always allow”. Try “View in a Different Map” and it should work.

Safari
This browser does not give you warning, but just does not open up a new tab or site, so it just does nothing when you click on a pop-up link.
With Safari, you don’t have the option to filter out which sites are OK for pop-up and which are not. Either you have allow pop-up turned on or off. In our case we would need this to be set so you can do pop-ups:

Make sure Block pop-up windows in unchecked. Now try “View in a Different Map” and it should work.

Edge
A bar should appear near the bottom of the browser window: Click on “Options for this site” and “Always allow”. Try “View in a Different Map” and it should work.

Firefox
You get a warning at the top of the browser page:
Click on Options
Try “View in a Different Map” and it should work.