Offerings

No canned presentations here. Ascendis Learning Connection takes a new approach to training that delivers results that not only impacts the bottom line – it increases the longevity of a company.

Here are the benefits of working with an Ascendis Learning expert:

• Customized Learning: We could all listen to a general presentation or read a book and interpret different meanings. But, our experts help you save time and are able to accurately pinpoint your unique challenges and provide solutions best suited to achieve your goals.
• Supplemental Partnerships: During your training and assessment, our experts may identify the need for additional learning in another aspect of your business. Each of our experts is well versed in each firm’s specialty and are able to recommend additional solutions quickly to facilitate further progress.
• Timely Presentations: Our experts know what is going on the marketplace right now. This real-time information is available to your company by making a quick phone call or sending an email. You don’t have to wait for a custom program to be created and tested.

FEATURED OFFERINGS

All Aboard the Customer Experience Express! A Journey to Service Excellence

Cultivating a positive customer experience, one interaction, one moment at a time results in service excellence. What do your customers say about your customer service today? Is it something you are proud of, or something that needs to change ... Learn More

All Aboard the Customer Experience Express! Recruiting Employees with Service Attitude and Aptitude

Can you train someone to be great at customer service? Yes and No!
Yes, if candidates begin with the right attitude and aptitude for service.
No, if dealing with people and having a service mindset isn’t part of ... Learn More

Coaching for Performance

A critical differentiator in our process is the emphasis we place on developing the leader and the team concurrently. By working through a structured process together, there is more buy-in and higher levels of mutual accountability for measurable results. ... Learn More