tidewaterreview.com

Some feedback on feedback

Readers share their thoughts on giving people praise at work.

Jen Weigel

December 9, 2011

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Our recent article about appreciation at work brought in some interesting feedback. Paul White, co-author of the book "The 5 Languages of Appreciation in the Workplace," said there are five different appreciation languages: Words of affirmation, tangible gifts, quality time, acts of service and physical touch. Here were some comments we received on Facebook and through emails.

John wrote: "I prefer words of affirmation. Gifts (or money) are also nice, but a regular compliment on a job well done is always a good thing and leaves a larger impression on me."

"My company has a ritual that centers around words of affirmation," wrote Peggy. "Once a month at our office meeting, we write one another thank-you notes to recognize the folks that went above and beyond the call of duty. The owner of our company then draws several of them, reads them aloud to the group, and rewards the recipient with a $5 gift card. The gift card is small, but the recognition goes a long way! We've been doing this for over 10 years now with success."

"From my experience, people will do more — even with less, such as a decreasing budget or no overtime pay — if they are sincerely and consistently respected and appreciated," wrote Leslie. "I value words of affirmation, especially, if it's made public such as an email sent throughout the organization. In my opinion, what is vital is that relationships are developed and nurtured. That requires time and, sometimes, resources because not everyone appreciates the same things."

"For me, it's about acts of service," wrote Courtney. "Staying on path and handing things in on time is far more important to me than a 'thank you' email. Just do what you're supposed to do, and you'll make this boss very happy."

"I think what hit home for me in your piece was that the delivery of appreciation has to be genuine," wrote Bob. "I get these lump emails from our boss who thanks the whole company for 'a job well done' when the company is firing people left and right. I don't buy it. And everyone in the office sees the writing on the wall."

"It's a shame that we have to be reminded to appreciate people we work with," wrote Jon. "I have always thanked and communicated to my workers how they matter and what they bring to the table. And we've been successful even in a down economy because of it."

"We spend all this money on consultants and focus groups to see what our office needs," wrote Nevin. "What a waste. Could've just gotten your article and passed it around!"