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Refunds

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All Spring 2018 course materials are now final sale.
Last day to purchase your textbooks before they are returned to the publisher is Friday, February 2nd.Tech products:
Any product that is unopened and in re-saleable condition is refundable with a receipt, within 10 business days from purchase.
Gifts, Supplies, Clothes and General Books:If you purchased something from one of our stores that isn't quite right, here's what you need:you need your receiptyou can refund within two weeks of purchaseclothes must be unworn and unwashed, with manufacturer tags or labels intactbooks must be in mint condition: no writing, highlighting, marks, scratched cover, or bent cornersyou need the original method of payment. If you paid using a credit card, your refund must be applied to the same card.
Debit card purchases will be credited back to the same account. If you paid cash, you get cash.eShop RefundsPolicies stated above apply to all online orders regarding course materials,
gifts, supplies, clothes, general books, software and other tech products.
Damaged items will not be accepted and shipped back to customer, additional shipping charges may apply. The SFU Bookstore will accept returned merchandise as long as Canada Post or your preferred courier receive the package by the last day for course materials returns, or within ten business days from when the package was delivered for non-textbook merchandise.We offer the following convenient options to return your items.Via CourierPlease include with item(s) returned, the original invoice, and accompanying note of return.Please return items to:eShop, SFU Bookstore8888 University DriveBurnaby, BC, V5A 1S6 Via in-storePlease email eshop@sfu.ca if you have any questions regarding
an online order return. Please bring the following to a store near you:original copy of the invoice;items you want to return - in original shape/packaging;original credit card used for purchase***Using either method, please note: Original card used to purchase the order will be credited for original amount paid.
Shipping is non-refundable. The same refund policies apply to all eShop orders.For more information on refunding your online order, in store, please email eshop@sfu.ca