The management was, overall, fairly nice, and the pay was good for the amount of work I put in.

Cons

The general atmosphere was somewhat lackadaisical and disorganized, half the time I wasn't prepared to handle various situations that came my way. I was sexually harassed by a customer at one point, and they barely did anything about it; in fact, they sort of swept it underneath the rug as if it hadn't happened. There was also one situation where I wasn't paid for the work I did on Black Friday until about a month after the fact, which is ludicrous.

Current Employee - Home Solutions Advisor/Lead Generater in Madison, WI

Current Employee - Home Solutions Advisor/Lead Generater in Madison, WI

I have been working at Sears

Pros

Sears Holdings Mission Statement and supporting cultural ideas that promote excellence through ingenuity by receiving and giving constant feedback. Focused Recognition tools are utilized daily to ensure everyone is recognized for going above and beyond the call of duty.

Cons

Recovering from the economic downturn is not an easy thing for a company to do. I encourage Sears to join the wave of the future and remain open to embracing the latest technology, Sometimes we receive word that changes for the better get stopped because "we never did it that way before" when in fact, that's exactly why we should be open to trying them out.

Advice to ManagementAdvice

Keep doing what your doing! Listen to your employees...they are your best asset. Move forward with the cultural value and change the negative stigma that Sears started to gain. If people could see what's going on behind the scenes now, everyone would want to join us to work here!

- Commission based- Long days- Lots of traveling- Occasionally an appointment isn't properly vetted- Prices are not always economically competitive; Sears offers an incredible product and has great security for consumers, however Sears is competing against small companies selling similar products but that are of lesser quality and cost. For consumers shopping on price point and not quality or stability it is difficult to compete.

Depending on the business unit you work in, the use of more recent technology stacks is promising, providing opportunities to learn and advance.

Cons

Work-life balance is tough, frequent periods of work days extending into nights and weekends. Health care benefits are poor, better off going to the marketplace. Promotions and pay hikes are far and few.