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Advanced Payment Option (Weekly)

With the Advanced Payment Checks, choose to receive payments as often as weekly. Payments will be released any week your race is owed at least $1,000 or when the oldest transaction is 90 days. We issue a check for all settled funds (other than those you designate to be held in escrow for refunds) as soon as they are available from our credit card processing company. Following is an example of the flow of funds for weekly payments for Checks:

Transactions up to 6:00 PM ET on the last day of the collection period for Visa/Mastercard/Discover/Amex. *

* Note: Weeks with banking holidays may delay the payment.

Advanced Payment Direct Deposit Option (Weekly)

With the Advanced Payment Direct Deposit Option, choose to receive payments as often as daily. We transfer all settled funds (other than those you designate to be held in escrow for refunds) as soon as they are available from our credit card processing company. Following is an example of the flow of funds for weekly payments for Direct Deposit:

ACH Initiation Day — An ACH is initiated on Tuesday of each week for weekly payment to you. You should expect to receive funds in one or two days depending on your bank’s processing rules.

Transactions up to 6:00 PM ET on the last day of the collection period for Visa/Mastercard/Discover/Amex. *

* Note: Weeks with banking holidays may delay the payment.

Advanced Payment Direct Deposit Option (Daily)

With the Advanced Payment Direct Deposit Option, choose to receive payments as often as daily. We transfer all settled funds (other than those you designate to be held in escrow for refunds) as soon as they are available from our credit card processing company. Following is an example of the flow of funds for daily payments for Direct Deposit:

Collection Periods:

Transactions Day(s) *

Saturday, Sunday, Monday

Tuesday

Wednesday

Thursday

Friday

ACH Initiation Day

Tuesday

Wednesday

Thursday

Friday

Monday

ACH Initiation Day — An ACH is initiated on Tuesday of each week for weekly payment to you. You should expect to receive funds in one or two days depending on your bank’s processing rules.

Transactions up to 6:00 PM ET on the last day of the collection period for Visa/Mastercard/Discover/Amex. *

* Note: Weeks with banking holidays may delay the payment.

Secure Data and Transaction Processing

As a technology first company RunSignup takes our responsibility to securely handle your data and process your race transactions very seriously.
We implemented policies and invested in infrastructure, tools, certifications, and processes to make sure your data stays secure and your funds are delivered to you accurately and on time.

RunSignup has invested in the latest technology and cloud architecture to meet our customers’ needs. Our
cloud architecture benefits you with speed and scalability at a low cost, providing the ability to handle large races with 50,000+ runners attempting to register simultaneously. Information sharing is secure; we use multiple levels of firewalls and
all pages are secured with TLS/SSL and HTTPS. Runners can access us from any device including computers, iPads, and both Apple and Android smartphones. You can count on our secure infrastructure to be available: we had zero downtime in 2016. This secure infrastructure allows you to be comfortable that your data is being handled properly and payments to you are accurate and on time.

PCI Level 1

RunSignup has achieved the highest level of PCI compliance as evidenced by our Attestation of Compliance.
Our volume of transaction processing required us to go through a rigorous certification process, which included onsite reviews and scanning and vulnerability testing with an independent third party Qualified Security Assessor.
As part of the certification process we implemented the following advanced security measures:

Payment Facilitator

RunSignup has taken steps as a company to meet stringent security, banking, VISA and MasterCard processing rules to become an authorized intermediary (Payment Facilitator) between credit card holders (registrants) and race owners.
This means that with our Advanced Payment Accounts we never handle your race proceeds.
After the credit card transactions are settled for your race, the race proceeds are held in escrow for your benefit with our back end credit card processing company.
Funds transfers to you happen accurately and on time by either ACH or check based on the frequency of payment you have requested.

Data privacy is important to you and to your participants.
Whenever we collect or transmit sensitive data, that data is encrypted and transmitted in a secure way.
We don’t sell or share participant data with anyone other than the owner or Event Director of the event for which a participant has signed up.
RunSignup will not market or sell anything directly to participants who use our site.
We only collect credit card information when a participant requests us to and if requested it is stored securely with a third party PCI Level 1 compliant vendor who specializes in credit card storage.
View our Privacy Policy for more info.