Creating a complaints procedure in municipalities

January 31, 2017

31 January, 2017

On January 30, General Counsel Laura Pettigrew spoke at the Rural Ontario Municipal Association annual conference in Toronto, detailing the steps and best practices for creating a complaints resolution procedure.

On January 30, General Counsel Laura Pettigrew spoke at the Rural Ontario Municipal Association (ROMA) annual conference in Toronto, detailing the steps and best practices for creating a complaints resolution procedure.