Orders $50 and more:You pay no shipping fees (UPS or FedEx ground) to anywhere in the continental United States. Nice!

There are a few exceptions, though:

Special order, oversized and heavy items may need to be shipped by freight, and a freight shipping surcharge may be applied.

Also, some manufacturers require that we add a shipping surcharge to their products. When this is the case, you will see the shipping or freight charge listed on the product page.

Orders less than $50:We charge a flat fee for orders under $50 based on the order total.

There are a few exceptions, though:

For orders under $25, the fee is $4.95.

For orders between $25 and $50, the fee is $10.

Hawaii and Alaska
If you are shipping to Hawaii or Alaska, Lumens offers discounted standard shipping by UPS or FedEx standard shipping. The actual shipping charge (which at minimum is $24) will be calculated during checkout and is based on the order total.

Canada
When shipping to Canada, Lumens only uses Expedited and Express Saver which includes the brokerage fees in the shipping charge. This total does not include the Goods and Services Tax (GST) or customs duties which will be due upon receipt of delivery.

NOTE: Canadian orders will require additional lead times for these vendors: Blomus, Fanimation, Kichler, Marset and Minka Group (Minka Aire, Minka-Lavery, Metropolitan and George Kovacs).

You will receive an email with the adjusted estimated ship date within 2 business days of submitting your order.

EcoSmart Fire

The EcoSmart Fire Story

In 2002, The Fire Company was formed in Alexandria, Australia, a suburb of Sydney. Their goal? To come up with a new, smarter way to heat and enhance indoor and outdoor spaces with fire. In 2004, after thirteen rounds of prototyping, this goal was realized with EcoSmart Fire, a high-end line of freestanding designer fireplaces, inserts, burners and other accessories. Instead of wood or propane, EcoSmart Fire fireplaces revolutionized the market by using bioethanol. This clean-burning fuel and eye-catching modern designs have since earned EcoSmart Fire numerous industry awards.

The EcoSmart Fire Story

In 2002, The Fire Company was formed in Alexandria, Australia, a suburb of Sydney. Their goal? To come up with a new, smarter way to heat and enhance indoor and outdoor spaces with fire. In 2004, after thirteen rounds of prototyping, this goal was realized with EcoSmart Fire, a high-end line of freestanding designer fireplaces, inserts, burners and other accessories. Instead of wood or propane, EcoSmart Fire fireplaces revolutionized the market by using bioethanol. This clean-burning fuel and eye-catching modern designs have since earned EcoSmart Fire numerous industry awards.

Why We Love EcoSmart Fire

There's no denying that bioethanol (or, simply, ethanol) is one cool fuel. It's a renewable energy source made by fermenting the sugar and starch components of plant by-products, usually sugarcane or grains. Instead of smoke, soot and carbon monoxide, the burning of ethanol produces heat, steam and carbon dioxide. So no chimney or flue is required to install an EcoSmart Fire fireplace. Nor is electricity needed, which means they can go pretty much anywhere. And you'll want them everywhere, as the designs of EcoSmart Fire fireplaces are just as cutting edge as the eco-friendly fuel used in them.

A Fun Fact About EcoSmart Fire

In its purest form, ethanol is 100% alcohol. Global regulations dictate that it cannot be sold in this form to prevent human consumption. To work around this, ethanol makers de-nature ethanol with a variety of substances for resale. So the ethanol used to fuel EcoSmart Fire fireplaces is more accurately called denatured ethanol.

Noteworthy Products from EcoSmart Fire

Outside, the Stix Fireplace by Hiroshi Tsunoda is a modern interpretation of a traditional campfire. Here, the "sticks" are actually sleek tubes of stainless steel.

Lumens Low-Price Guarantee

In addition to our incredible specials and price promotions, Lumens is committed to offering you the lowest possible price on every product we sell, every day of the year. If you ever find the exact same product advertised for less anywhere, within 30 days of your Lumens purchase, please let us know and we will happily match that price. Keep in mind that shipping and handling fees will be taken into consideration. For example, if Lumens offers free shipping and the competitor charges for shipping, then the total price, including shipping, will be matched. We may require some form of verification of the offer and it must be made by an authorized dealer of the product, following manufacturer pricing guidelines and policies and it must be a stock item. The Low-Price Guarantee excludes clearance, closeout and returned items. Other restrictions may apply, but why not ask? For more information please contact Customer Service.