Excellent location. Nicely maintained & modern.

Cons: Not very peaceful. On day of check out we woke up at 8:00 AM by housekeeping to confirm that we are going to check out.

overall excellent experience. Quiet satisfied. value for money. Will like to stay again on next visit. Newly renovated. Modern, beautiful, comfortable, well located.

5 out of 5

Recommended for Everyone

by A verified travelerfrom Cardiff

Really great stay

Posted Feb 27, 2015

Pros: Location, facilities

Cons: The hotel was great but some of the guests were noisy and inconsiderate, but that was nothing the hotel could prevent

Location: Really well located - short walk to planet organic where I bought dinner to make in the room.

Polite staff, large apartment, perfectly clean and spacious, comfy bed and great facilities. I was a women staying on my own and felt very comfortable in the hotel and the local area.

4 out of 5

Recommended for Everyone

by A verified travelerfrom New Mexico

Spacious for European standards!!

Posted Feb 27, 2015

Pros: Location and staff!

Cons: Allowing very tired travelers to check in early!!!!!!!!!!!!!!!!!!!!!!!!!!

Location: Good!

We enjoyed our two week stay and will most likely stay here again.

4 out of 5

Recommended for Everyone

by A verified travelerfrom danmark

Fint for en familie

Posted Feb 13, 2015

Fint med eget køkken og mulighed for at spise "hjemme" på ferie

3 out of 5

by A verified travelerfrom Portland

Not a 4 star.

Posted Feb 13, 2015

Location is good. Most of staff was helpful. Very nice bellboy. Night manager (don't know his actual title) seemed very annoyed when I asked for help getting wifi to work. Wifi is free but was slow at night and went in and out. Heat didn't work in bedroom. Overall a decent budget option near Kensington Palace.

3 out of 5

Recommended for Everyone

by A verified travelerfrom Sydney, Australia

Large appartment hotel in a good location

Posted Feb 11, 2015

Pros: Staff very polite and offered a choice of rooms. Room service available if required. Beds were comfortable.

Cons: Instruction booklets need to be in the room for the microwave/oven. The sink in the kitchen area needed a draining board.

Location: Very close to Notting Hill and Queensway shopping areas. Close to tube so good access to all city attractions

Stayed in a one bedroom studio appartment for 5 nights that slept up to 4 people. Accomodation was very compact , ok for two or three people but would be very cramped for 4. The separate bedroom was very narrow andonly just big enough to fit the bed. The wall mounted TV could have been larger to make viewing easier. The kitchen area was well equipped with a good size fridge and microwave/oven. Appartment cleaned each day and tea/ coffee replenished. Grand plaza is converted terraces . There were several lifts in different parts of the building but corridors in between were long and narrow which was fine for us but would be difficult for anyone not very mobile. Overall we had a good stay, reasonable value for money for the area in London.

5 out of 5

Recommended for Everyone

by A verified travelerfrom redditch

Just right for stat away with friends lots space

Posted Feb 9, 2015

Pros: Lots space modern rooms very clean

Cons: Larger towels

Location: Hyde park Kensington palace Albert hall

Everything you need great location 3 tubes with walking distance stayed twice now will again

Not a 4 star hotel by at least 2 stars!

Posted Feb 1, 2015

Pros: Only the location

Cons: Renovation

I booked the hotel based on the 4 star rating and location. London hotels are typically a lot less than expected and I was as prepared for that, but this hotel is like a boring house. There is a high traffic in the place because it is really busy, and the condition of the rooms is really poor. The beds were so bad I was amazed they are legal. Mine was like a skate board ramp, with my feet 12 CM higher than my stomach. The rugs are shabby and torn.