Reservations online

Sarah O’Neill

13-Mar-2019

Customer rating:

An amazing hotel, staff couldn’t do enough for us would highly recommend the hotel to family and friends

Hotel response

Dear Sarah, I am so delighted to read that you enjoyed your visit and that you for your lovely comments, It is so nice to hear that you found Our Team so helpful throughout your stay. Thank you for sharing your very positive experience, I appreciate you saying that you would definitely recommend us to family and friends and thank you for choosing to stay with us. I hope that you will return to visit us again in the near future. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

7-Mar-2019

Customer rating:

Great hotel and lovely staff. We thoroughly enjoyed our stay.

Hotel response

Dear Maureen It is so wonderful to read your lovely comments following your stay with us in February. Thank you for sharing your very positive experience with us and for your 5/5 score. I hope that we will have the pleasure of looking after you again in the future. Thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

7-Mar-2019

Customer rating:

Had a wonderful stay, staff very accommodating. Very nice touches to the room including chocolates. Would highly recommend.

Hotel response

Dear Chloe, Thank you so much for your lovely feedback, it is wonderful to read that you fully enjoyed your stay. Thank you for sharing your very positive experience with us and for your 5/5 score. I hope that we will have the pleasure of looking after you again in the future. Thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

Elton White

5-Mar-2019

Customer rating:

A very enjoyable stay , very friendly staff throughout hotel from the minute I arrived until I checked out . Definitely stay again .

Hotel response

Dear Elton I am delighted to read your lovely comments following your stay, it is great to know that you enjoyed every aspect of your visit. Thank you for sharing your very positive experience with us and for your 5/5 score. I hope that we will have the pleasure of looking after you again in the future. Thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

Irene Murphy

5-Mar-2019

Customer rating:

We had the most fantastic stay , staff, food and facilities all amazing.. fabulous for families. We will definitely return

Hotel response

Dear Irene, It is so wonderful to read your lovely comments following your stay with us in March. Thank you for sharing your very positive experience with us and for your 5/5 score. I hope that we will have the pleasure of looking after you again in the future. Thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

4-Mar-2019

Customer rating:

Comfortable hotel.

Hotel response

Dear Gerard, Thank you for your review of our Hotel and for your lovely comment. I am delighted to found your stay comfortable. Perhaps you will return to visit us in the future on your next trip to Galway. Thank you for staying with us. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

1-Mar-2019

Customer rating:

The hotel is fabulous and the staff are genuine and friendly

Hotel response

Dear Claire, I am delighted to read your lovely feedback and thank you for taking the time to share your very positive experience. It was so lovely to hear that you found our Team so "genuine and friendly" throughout your stay. I hope that we can look forward to you returning to visit us again and and thank you for staying. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

28-Feb-2019

Customer rating:

The hotel was lovely but I would have liked a room with air conditioning (not sure if any of your rooms have air conditioning?). There were 4 in the room and found it stuffy and couldn't open window as it was ground floor. Also a lot of noise in the morning from staff in the service area across from our room, which woke us all up after a bad night's sleep from been too warm! Had lovely meal in the restaurant but staff in the front bar not too nice. Staff at arrival desk were very pleasant. Lovely clean hotel.

Hotel response

Dear Orla, I am very happy that based on your 4/5 score that you enjoyed many aspects of your visit. I am sorry to read that you found the room too warm and that it impacted on the quality of your sleep. Had we known of your discomfort I am sure we could have adjusted the radiator in your room and offered you a fan to your room. I will also speak with the accommodation Management team regarding noise from the Team opposite your room. I very much appreciate that you shared this with us as we will use your feedback as a re-training example for our Team. I hope that you will return to stay with us again and thank you for staying. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

27-Feb-2019

Customer rating:

Very warm welcome and professional staff. The room we used for training met our needs. The bedroom was excellent, clean and luxurious. There was a lovely atmosphere in the bar and restaurant, which is a hard thing to capture in a large hotel.

Hotel response

Dear Dymphna, I am very happy that based on your lovely comments that you enjoyed your visit. I very much appreciate that you shared your positive experience with us, It was particularly nice to read the you were so warmly welcomed and that our Team were professional during your stay. I hope that you will return to stay with us again and thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

Darren Mitchell

25-Feb-2019

Customer rating:

The check in and accommodation was very nice. The restaurant and the service wasn’t great. Poorly trained staff or staff who just didn’t care. If you are going to advertise a pie on the menu then serve a pie and not your interpretation of a pie. The most random looking pie I’ve ever seen.

Hotel response

Dear Mr. Mitchell, Thank you for your feedback outlining you and your family's experience during your recent stay with us. As I mentioned to you in my response to you on Tripadvisor, we will use your feedback to re-focus our efforts in the areas you have highlighted as not meeting your needs. Your experience would certainly not be the usual of our Guests, as over the midterm we received overwhelming positive comments, so I am very sorry that we failed to meet you and your family's expectations during your visit. I hope that we will have a future opportunity to welcome you back to us and to re-establish your faith in us. Thank you for choosing to stay with us and for taking the time to share your experience. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

23-Feb-2019

Customer rating:

First time staying at this hotel for a mid-tern family break. Very reasonably priced for a family suite. Excellent facilities, especially the pool. Very helpful and friendly staff. Hotel restaurant and bar with nice relaxed atmosphere. We were very happy and hope to return soon! Many thanks.

Hotel response

Dear David, Delighted to read of you and your family's enjoyment of very aspect of your visit with us over the Midterm. Thank you for taking the time to share your very positive first experience staying with us. We will look forward of having the pleasure of welcoming you back to us again in the near future and thank you for choosing to stay with us. Kindest, Louise Pettit Guest Relations Manager

Hotel guest

22-Feb-2019

Customer rating:

Lovely room & friendly staff

Hotel response

Dear Paula, I am very happy that you enjoyed your visit and found your room lovely and our Team friendly. I very much appreciate that you shared this with us. I hope that you will return to visit with us again and thank you for staying. Kindest regards, Louise Pettit Guest Relations Manager

Annemarie MAHER

21-Feb-2019

Customer rating:

Very enjoyable stay, staff very friendly and helpful. Would definitely stay here again.

Hotel response

Dear Annemaire I am delighted to read that you enjoyed every aspect of your stay with us. I very much appreciate that you shared this with us. We look forward to welcoming you back to us again and thank you for staying. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

20-Feb-2019

Customer rating:

Very good hotel, nice staff. Very happy with leisure activities. We stayed with our 6months old daughter.

Hotel response

Dear Aneta, I am very happy to read your lovely feedback and to know that based on your lovely comments that you and your family enjoyed your visit. I very much appreciate that you shared this with us. It is so nice to have made some nice memories with your little girl. I hope that you and your family will return to visit with us again and thank you for staying. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

18-Feb-2019

Customer rating:

Whenever I am in Galway I stay at the Connacht. The staff are so helpful and friendly it makes my visit a pleasure. The availability of a swim and sauna after a hard day's business is so relaxing there isn't another hotel like it. For business or pleasure the Connacht is the hotel of 1st choice for me.

Hotel response

Dear Tom, Thank you for continuing to return to stay with us. I am so delighted that the friendly and helpful service of our Team create such a positive experience for you and that you find the pool and sauna so relaxing for you after a hard days work. We look forward to looking after you again on your next trip to Galway. Thank you for continuing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

15-Feb-2019

Customer rating:

Lovely stay, staff were very friendly and the breakfast was excellent! Gym was also very well equipped.

Hotel response

Dear Jenny, I very much appreciate that you shared with us your very positive experience. It was wonderful to read that you enjoyed every aspect of your stay and in particular that you found the Team so "very friendly and breakfast excellent" I hope that you will return to visit us in the near future and thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

Rhian Bowden-O'Shea

14-Feb-2019

Customer rating:

Found the bedrooms to be very noisy there were children left to run around the corridors very late in to the night, other guests were very loud when returning to their rooms late at night or early morning. The room next to ours I dont think had any carpet in there so all noises from the room travelled. Had a very poor sleep time whilst there. Did feel the rooms were very dated and could do with s bit of spruce especially the bathrooms. The bar area was good and the food and service was good. On checkout we were not even asked if everything had been ok with our stay - on the whole very disappointed with the hotel.

Hotel response

Dear Rhian, I am so very sorry to read that you were so unhappy with your visit as you found the Hotel and your bedroom very noisy. While our Team make every effort to monitor the bedroom corridors throughout the day and into the night to limit the impact of noise, we will always address noise complaints received from our Guests immediately. Had we known during your visit of your situation, I am confidence we could have offered you an alternative room, if that was acceptable to you and this I am sure would have positively enhanced the quality of your sleep and your stay. We are in the middle of a refurbishment progamme which we know will impact positively on our Guests overall experience. It is disappointing to hear that you were not asked if you enjoyed your visit, as this is part of our check out procedure. I have spoken to our Head Receptionist to ensure that all Guests receive consistent service in this area. However, as I mentioned before, we are always very grateful to speak in person to our Guests during their stay, so that we can assist them and help make their stay more enjoyable for them. I hope that you will offer us the opportunity to demonstrate to you the usually very positive stays enjoyed by our Guests as you will see for the feedback we receive on all platforms. Please email me directly should you consider returning to us and I will make the booking for you personally. Thank you again for taking the time to give us your feedback, we always value our Guests comments. Thank you for staying with us. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

13-Feb-2019

Customer rating:

Beautiful Hotel. Lovely rooms and excellent food. Defo will come back in again

Hotel response

Dear Louise, I very much appreciate your lovely comments and thank you for your 5/5 rating following your recent stay. It was wonderful to read that you enjoyed your visit and that based on your positive experience that you will return to stay with us. We look forward to looking after you on your return to visit us in the near future and thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

13-Feb-2019

Customer rating:

very nice hotel - customer service was excellent as was the food and one of the cleanest hotels i have stayed in.

Hotel response

Dear Janine, I very much appreciate that you shared with us your very positive experience following your recent stay with us. It was wonderful to read that you enjoyed your visit and in particular that you found the Team provided you with "excellent customer service" throughout your stay and also that our Hotel was the cleanest hotel you have stayed in". We have a very dedicated Team throughout the Hotel, that work very hard to present all our services and facilities to the highest standard for our Guests. I hope that you will return to visit us in the near future and thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

Rose Mannion

11-Feb-2019

Customer rating:

The food was lovely and the staff were so friendly and helpful. Couldn't ask for more, we will be back again.

Hotel response

Dear Rose, I very much appreciate that you shared with us your very positive experience following your recent stay with us. It was wonderful to read that you enjoyed every aspect of your stay and in particular that you found the Team so friendly and helpful throughout your stay. We look forward to welcoming you back to us again and thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

10-Feb-2019

Customer rating:

One of my favorite places to stay, not only in Ireland but globally. Great super nice staff and just an all around great feel to the place. Great gym, great people, great atmosphere.

Hotel response

Dear Avi, Thank you so much for your lovely comments, you are so kind to say such lovely things about us and we are so happy that you enjoy staying with us and we love looking after you too. We look forward to welcoming you back to us again very soon. Thank you for staying with us and for taking the time to share your very positive experience with us. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

6-Feb-2019

Customer rating:

Staff were really nice; room was nice, food was nice.

Hotel response

Dear John, Thank you for taking the time to share your feedback with us following your recent stay. I am very happy to read that you enjoyed many aspects of your visit and in particular that you found the Team "really nice" throughout your stay. I hope that you will consider returning to stay with us again on your next trip to Galway. Thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

4-Feb-2019

Customer rating:

Amazing stay. Very nice people working there. Her welcoming and perfectly situated. The pool area is very nice. The rooms are perfectly set. Highly recommend. Will definitely pick this hotel next time I'm in the area.

Hotel response

Dear Julie, I appreciate that you took the time to share your very positive experience with us. I am delighted that you had an "amazing stay" and that you will definitely return to stay with us on your next trip to Galway. We look forward to welcoming you back to us and thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

1-Feb-2019

Customer rating:

The Connacht is a very nice hotel and the staff are extremely helpful and friendly, the only thing that I would change is the heat it was extremely hot in the room, but apart from that it’s an excellent hotel one which I plan to visit again in the near future.

Hotel response

Dear Tara, Firstly thank you so much for your lovely feedback, we are always grateful to our Guests for sharing their experience with us. I am so sorry that you found your room too warm. The radiator in your room can be turned down or off and we could have also supplied your room with a fan, which would have helped make the room more comfortable for you. We look forward to welcoming you back to us and thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

Deirdre Mc namara

23-Jan-2019

Customer rating:

th.e five piece band on saturday night were only brillant.cant wait to get back.

Hotel response

Dear Deirdre Thank you for sharing your feedback your lovely comments and your 5/5 score based on your very positive experience. It is great to know that you really enjoyed our Live Music in Bar Solo and that you can't wait to come back to visit us. We certainly look forward to having the pleasure of looking after you again on your next trip to Galway. Thank you for staying with us. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

Hotel response

Dear Rhona, I am delighted that you had such a positive experience during you stay. Thank you so much for taking the time to share your lovely feedback and it is particularly nice to read that you found our Team so friendly and helpful throughout you stay. I hope that we will have the pleasure of looking after you again in the near future. Thank you for staying with us. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

16-Jan-2019

Customer rating:

Wonderful stay at the Connacht hotel this past weekend. A short stay from the sportsgrounds where we could walk to the game, a fantastic taxi service into town for food in the evening and the room was superb. A little sorry we didn't avail of the breakfast as it smelt great but we did make use of the pool and health suite and it was of a very high standard. Would definitely recommend. Not the first time I have stayed there and won't be the last!

Hotel response

Dear Sandra, We thank you for taking the time to share your thoughts about our hotel. At The Connacht Hotel we take pride in providing a warm welcome and outstanding service, and it is always a pleasure to read such positive comments regarding your experience with us. I will certainly make sure to share your feedback with the rest of the team. In the meanwhile, we look forward to welcoming you back soon. Warmest Regards, Louise Pettit Guest Relations Manager

Hotel guest

9-Jan-2019

Customer rating:

could not be better. Even managed to bump into the Munster Rugby team.

Hotel response

Dear James, Thank you for your 5 out of 5 rating. I am delighted that you enjoyed your visit to us. We hope that you will return to visit us on your next trip to Galway. Kind regards, Louise Pettit Guest Relations Manager

Hotel guest

9-Jan-2019

Customer rating:

Excellent Hotel, big rooms, great breakfast to cater for all the family and friendly staff. Location is perfect - walking distance of sports grounds and city center

Hotel response

Dear Roisin, I very much appreciate your very positive feedback. We are always delighted to hear from our guests. It is great to read that you enjoyed your stay with us. The entire team will be thrilled to know that their efforts have provided you a pleasant stay. We look forward to welcoming you back hopefully sometime in the near future. Kindest regards, Louise Pettit Guest Relations Manager

martin cooke

6-Jan-2019

Customer rating:

once again.. the family and I had a excellent stay.. great family hotel.. but most importantly ... Great staff...see you soon...

Hotel response

Dear Martin, Thank you so much for taking the time to share your experience. We hope we will have the chance to welcome you back to us in the future and thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

Michelle Manning

23-Dec-2018

Customer rating:

Great hotel. Fantastic staff. Friendly and welcoming and very helpful

Hotel response

Dear Michelle, I very much appreciate your very positive feedback. We are always delighted to hear from our guests. It is great to read that you enjoyed your stay with us. The entire team will be thrilled to know that their efforts have provided you a pleasant stay. We look forward to welcoming you back hopefully sometime in the near future. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

20-Dec-2018

Customer rating:

Fabulous hotel, room was brilliant value for money and with a great breakfast included. easy access to Eyre Square via bus or taxi. Will 100% stay at the Connaught on my next trip to Galway.

Hotel response

Dear Vanessa, I very much appreciate your very positive feedback. We are always delighted to hear from our guests. It is great to read that you enjoyed your stay with us. The entire team will be thrilled to know that their efforts have provided you a pleasant stay. We look forward to welcoming you back hopefully sometime in the near future. Kindest regards, Louise Pettit Guest Relations Manager

Deirdre Bell

19-Dec-2018

Customer rating:

Great spot for a weekend in Galway. Friendly well run hotel. Great leisure facilities. Highly recommend.

Hotel response

Dear Deirdre, I wish to thank you for taking the time to give us your comments following your recent stay with us. I am so delighted to read that you were happy with the service and facilities of our Hotel during your visit. Thank you for staying with us and I hope that we will have the pleasure of looking after you again on your next trip to Galway. Kindest regards, Louise Pettit Guest Relations Manager

Aine O'Reilly

19-Dec-2018

Customer rating:

The staff were excellent. I booked 1 night for my boyfriend's 25th and a birthday card and chocolates was left in the room for him. Lovely touch. Will be back again. Thank you! Aine

Hotel response

Dear Aine, I very much appreciate your very positive feedback. We are always delighted to hear from our guests. It is great to read that you enjoyed your stay with us. The entire team will be thrilled to know that their efforts have provided you a pleasant stay. We look forward to welcoming you back hopefully sometime in the near future. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

12-Dec-2018

Customer rating:

Hotel was so child friendly and staff were very friendly and helpful

Hotel response

Dear Louise, I very much appreciate your very positive feedback. We are always delighted to hear from our guests. It is great to read that you enjoyed your stay with us. Thank you for choosing to stay with us and I hope that you will return to visit us in the near future. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

8-Dec-2018

Customer rating:

The service was really great, and the staff was very helpful and friendly.

Hotel response

Dear Fabio, I very much appreciate your very positive feedback. We are always delighted to hear from our guests. It is great to read that you enjoyed your stay with us. The entire team will be thrilled to know that their efforts have provided you a pleasant stay. We look forward to welcoming you back hopefully sometime in the near future. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

4-Dec-2018

Customer rating:

Extremely comfortable rooms. Very helpful staff. Would recommend this hotel to others for a relaxing stay.

Hotel response

Dear Margaret, We thank you for taking the time to share your thoughts about our hotel. At The Connacht Hotel we take pride in providing a warm welcome and outstanding service, and it is always a pleasure to read such positive comments regarding your experience with us. I will certainly make sure to share your feedback with the rest of the team. In the meanwhile, we look forward to welcoming you back soon. Louise Pettit Guest Relations Manager The Connacht Hotel

Hotel guest

4-Dec-2018

Customer rating:

Always warm and welcoming. Each member of staff greets guests with a smile.

Hotel response

Dear Amy, I very much appreciate your very positive feedback. We are always delighted to hear from our guests. It is great to read that you enjoyed your stay with us. The entire team will be thrilled to know that their efforts have provided you a pleasant stay. We look forward to welcoming you back hopefully sometime in the near future. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

29-Nov-2018

Customer rating:

I was greated with a warm welcome, the staff throughout are stay were so friendly, are room was fantastic with 2 bedrooms, kitchen & a bathroom, would definitely stay at this hotel again

Hotel response

Dear Sarah, I very much appreciate your very positive feedback. We are always delighted to hear from our guests. It is great to read that you enjoyed your stay with us. It is especially nice to know that you enjoyed our new Family Suites. Thank you for choosing to stay with us and I hope that you will return to visit us in the near future. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

28-Nov-2018

Customer rating:

We were v pleasantly surprised with our trip to your hotel.We were joined by our daughter soninlaw and three grandchildren from England.Our other daughter also stayed with us.From the min.we arrived we found the staff v friendly and courteous.The facilities food and service were excellent and we will definitely be returning for a further visit.Eddie and Eimear.

Hotel response

Dear Eddie, I wish to thank you for taking the time to give us your comments following your recent stay with us. I am so delighted to read that you were happy with the service and facilities of our Hotel during your visit.It was particularly nice to read that your wonderful comments about our fantastic staff. Thank you for staying with us and I hope that we will have the pleasure of looking after you again on your next trip to Galway. Kindest regards, Louise Pettit Guest Relations Manager

susan mcgrath

28-Nov-2018

Customer rating:

I had a brilliant 7 days. I think your floor 2 wing D support is amazing. All of your staff are extremely friendly Am looking forward to spending the week with you again next year Sue

Hotel response

Dear Susan, I very much appreciate your very positive feedback. We are always delighted to hear from our guests. It is great to read that you enjoyed your stay with us. The entire team will be thrilled to know that their efforts have provided you a pleasant stay. We look forward to welcoming you back hopefully sometime in the near future. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

27-Nov-2018

Customer rating:

Such a fantastic hotel, all the staff we spoke to were so genuinely nice and very helpful . The room itself was lovely and spotlessly clean. The bed was amazing, unbelievably comfortable. I will be booking again.

Hotel response

Dear Laura, I very much appreciate your very positive feedback. We are always delighted to hear from our guests. It is great to read that you enjoyed your stay with us. It is especially nice to know that you enjoyed our rooms. Thank you for choosing to stay with us and I hope that you will return to visit us in the near future. Kindest regards, Louise Pettit Guest Relations Manager

Marie Gibson

24-Nov-2018

Customer rating:

The staff were wonderful in the hotel, very helpful and nothing was too much trouble for them. The bedrooms were very comfortable and warm. Food reasonably priced .would

Hotel response

Dear Marie, I very much appreciate your very positive feedback. We are always delighted to hear from our guests. It is great to read that you enjoyed your stay with us. The entire team will be thrilled to know that their efforts have provided you a pleasant stay. We look forward to welcoming you back hopefully sometime in the near future. Kindest regards, Louise Pettit Guest Relations Manager

Hotel guest

21-Nov-2018

Customer rating:

Very nice room and comfortable bed. Friendly staff in all departments.

Hotel response

Dear Jason, Thank you for your 5 out of 5 rating. I am delighted that you enjoyed your visit to us. We hope that you will return to visit us on your next trip to Galway. Kind regards, Louise Pettit Guest Relations Manager

Hotel guest

21-Nov-2018

Customer rating:

We stayed in the Connacht for a family break away in Galway to visit friends. The room was nice and clean and bright and the beds were very comfy with plenty of extra pillows supplied. The hotel is quite large and it was quite a trek from reception to the wing our room was on but the lovely receptionist at check in gave great directions so we had no problem finding it. We ate in the bar on the first evening there and found it great that there was a separate section for food so we able to be served efficiently and could then move to the drinks area after. The food was fabulous with huge portions and the waiter was great with my daughter and really made her evening by letting her order for herself. The bar was very busy and full of hen and stag parties getting ready to hit the town but they didn't have any negative impact on our time at the bar as the room is large enough to absorb the noise level. The breakfast was great, even though we only made it in for breakfast at the usual busy time for hotels we never had to queue for a table and there was plenty of everything available for us. My daughter especially loved the pancakes and chocolate spread. The pool was nice and a big hit with my daughter as it has such a large shallow end that she was comfortable in. Again it was a bit of a trek but not a big deal. There was loads of parking and on the last evening we actually found the underground car park was much closer to our room than parking by the front of the hotel so will remember that next time. The only real downside would be the noise level at night but realistically this is something I've experienced in every hotel on a Saturday night in a city. It was brief and concentrated in the space of about 15 to 20 mins of everyone arriving back from clubs. I didn't feel the need to bring it to the attention of management but would be confident that it would have been dealt with appropriately had there been a need. It was great to see the kids club available with loads of activities but as we had plans to meet friends we were not able to avail of it. Overall it was a great stay and I would definitely stay here again next time I'm in Galway, even just for another delicious raspberry daquiri!

Hotel response

Dear Vanessa, Thank you for your 5 out of 5 rating. I am delighted that you enjoyed your visit to us and also many aspects of our hotel also. We hope that you will return to visit us on your next trip to Galway. Kind regards, Louise Pettit Guest Relations Manager

Hotel guest

19-Nov-2018

Customer rating:

The room was very comfortable and quiet. The breakfast is great. Staff is friendly and helpful.

Hotel response

Dear William, Thank you for your 5 out of 5 rating. I am delighted that you enjoyed your visit to us. We hope that you will return to visit us on your next trip to Galway. Kind regards, Louise Pettit Guest Relations Manager

Hotel guest

Hotel response

Dear Marie, Thank you for your 5 out of 5 rating. I am delighted that you enjoyed your visit to us. We hope that you will return to visit us on your next trip to Galway. Kind regards, Louise Pettit Guest Relations Manager

Tracy Zala

18-Nov-2018

Customer rating:

This was recommended by a local person in Dublin and for the price, the hotel was clean welcoming and appears to cater to everyone. The front desk staff were lovely and extremely engaging.

Hotel response

Dear Tracy, I very much appreciate your very positive feedback. We are always delighted to hear from our guests. It is great to read that you enjoyed your stay with us. The entire team especially our fantastic reception team will be thrilled to know that their efforts have provided you a pleasant stay. We look forward to welcoming you back hopefully sometime in the near future. Kindest regards, Louise Pettit Guest Relations Manager

Thomas Mace

15-Nov-2018

Customer rating:

This was second stay at the Connacht and I truly felt that I was returning home. As ever, the staff were welcoming, the room was comfortable and the pub was entertaining. It is a bonus that it is a beautiful walk along the Lough to the old city. I plan to make my stay an annual event.

Hotel guest

5-Nov-2018

Customer rating:

The Connacht Hotel is clean with Friendly staff located Close the Galway City. Perfect for group bookings.

Hotel response

Dear Edmond, Thank you so much for taking the time to share your experience. We hope we will have the chance to welcome you back to us in the future and thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

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