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With 76,000 employees in a variety of job functions, Kindred constantly looks for ways to take advantage of technology to improve communications. The company strives to facilitate employee interaction to spread best practices and improve corporate communications to help shape the company culture and ensure employees are informed about changes in the business.
Mergers and acquisitions are also common at Kindred. The company feels that growth is the best way to drive down costs. The acquisition of RehabCare, a company providing rehabilitation services in hospitals and clinics, brought a number of challenges for Kindred. RehabCare had about 13,000 therapists working at more than 1,300 nursing facilities and 300 hospitals. Communication with these employees was a challenge because they did not work from the RehabCare office.