CONTAINERS DIRECT cares about your privacy. All information remains confidential.
We do not disclose buyers’ information to any third parties without consent apart from the information required by our sub-contractors which they will need to fulfill your order. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 as amended by the General Data Protection Regulation (EU) 2016-679). We will not pass on your e-mail address to other organisations unless you have given your consent. The information we collect about you, includes: your name, address, telephone number, email address, account details. We will never collect sensitive information about you without your explicit consent.
The type of information we may collect from you:

If you are ordering from us:

Your name, email, telephone number, postal address and postcode.

Optionally, you may also provide a delivery name, address, postcode and telephone number

If you are using our contact form:

Your email

Optionally, you may also provide a name and telephone number

This information is not stored within the website.

If you email us directly:

Your email and name

This information is not stored within the website.

We DO NOT collect or store payment details within this website.

The internet web servers which host our website capture your public IP address and store it as part of the web access logs for our site.

The information we hold is to the best of our ability accurate and based solely upon information we receive from you and it remains as up to date as it can be. You can check what information we hold about you by writing to us. We will delete or correct any inaccuracies promptly.
This information is held securely. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

How we use your information.

We collect information only for the following two reasons; firstly, to process and deliver your order, and secondly, to provide you with the best possible service.

If you are ordering from us:

We will use your information to process your order, carry out fraud screening and deliver goods to you.

Some of your details may be shared with trusted third parties/sub-contractors, for example a delivery agent.

If you are using our contact form or any other form of enquiry form on the website or if you email us directly:

Your information will only be used to answer your enquiry

How long do we retain your information?

Our website has automated features which ensure that no personally identifiable information is retained for any longer than is strictly necessary.

How secure is your information?

If you do give us personal information, then you can be assured that this information will only ever be used in the way that you specify. Any sensitive data that you might supply can be assured to be safe. It is at no point stored in any form of electronic retrieval system to which persons outside Containers Direct Ltd. could gain access.
Your security and credit card security:
We value your security and as such have done our utmost to ensure that none of your personal information is at risk while you are visiting our site. At no point will we ask for your debit or credit card details on this site.
Your connection to this website utilises SSL technology which encrypts all communications between your browser/device and the site.

Once any information you share with us is received, any data we store within the website is stored in an encypted format which can only be accessed by members of the Containers Direct Ltd. team.

Access to the administrative sections of our website is tightly limited to prevent access from outside our organisation.

Whilst we cannot 100% guarantee the security of data, we take all reasonable and practical precautions to keep your information safe.

Marketing

We only hold your email address in our mailing list database if you have:
1. Specifically opted in to this
2. Bought from us previously
If you have bought from us previously, we will use your email address to send you product updates, special offers and news which may interest you based on Legitimate Interest.
Every message you receive from us will contain a simple unsubscribe facility, which results in immediate removal of that address from the mailing list. An alternative option would be to send us an email to info@shippingcontainersuk.com or phone us on 0800 061 2575 and we will remove you promptly.
If you do choose to sign up/buy from us, you will be asked (by email) to confirm you wish to receive marketing by email by clicking a simple link.

Access to your information.

Should you wish to check the data we hold about you, you may ask for a "Subject Access Request" by contacting us. Easiest is by either

Before releasing any data, we will require proof of your identity.
You may subsequently request that any information which you believe to be incorrect be updated.
In some circumstances, we may charge a small fee to cover administrative costs, which you will be advised of at the time of your request.

Your right to be forgotten.

You may request that we remove your information from our systems. Should you wish to be forgotten, all or part (dependent upon your request) of the information we hold will be removed except where we have a legitimate legal basis for retaining it.
To ask to be forgotten please either

Cookie: Google AnalyticsPurpose: These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. These cookies may also be identified as originating from shippingcontainersuk.com More information about Google cookies.

This website may contain links to third party websites. We are not responsible, nor have control of the privacy policies or practices of third party websites. No information provided through this website will be passed to a third party website except where specifically stated above under How we use your information.

Changes to our privacy policy.

Periodically, we may review our policy, for example if we change partners for payment processing or deliveries. Such changes will be reflected here at the earliest opportunity and you should check each time you share information with us that you are still happy to do so.

This policy was last updated 2018-06-01 13:03:34

How to contact us.

If you have any questions or concerns about this policy, you may contact us by either phone, email or post and we will do our best to answer your questions/concerns as quickly as possible.