“Little delay but the good communication and then everything was fine”

Reviewed on 19 March 2018 08:20:57 am

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Summer Boreham-cracknell

“Amazing”

Reviewed on 17 March 2018 01:54:06 pm

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Martin Garp

“We waited 60 minutes for our driver. Nobody called us, no sign with our name. And we had paid in advance.
We had to take another taxi from the airport and pay them too
”

Reviewed on 13 March 2018 01:09:45 pm

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Pippa Forsythe

“My taxi arrived 15mins late and I had to phone to find it where they were. I was on a tight schedule to catch a plane. ”

Reviewed on 13 March 2018 09:50:31 am

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Susan Hidirian

“An hour late and I had to chase to see where the cab was. The driver was pleasant and endeavoured to make amence.”

Reviewed on 05 March 2018 08:53:55 am

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Claire Deane

“Ease of booking, price and journey time was good. Driver was a bit late waited 30mins.”

Reviewed on 19 February 2018 08:21:01 pm

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Lucy Stewart

“Very disappointed, we pre booked this taxi a week in advance, however the driver was half an hour late, he rang to tell me he would be 15mins late due to having to get petrol. As we were going to the airport and had to do another pick up we were running late, we then nearly crashed as he was now rushing, then after collecting the 2nd passenger the driver pulled over to get petrol as knowhere had been open at 5:30am before he collected me. So we were 45mins late to the airport and had to rush to catch our flight. It felt very unprofessional and unorganised considering it was an airport drop off which is time sensitive. He should of go petrol the night before. I would like to be reimbursed for this fare, as I was very dissatisfied and will not pay £85 for that service!! ”

Reviewed on 19 February 2018 05:04:43 pm

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Charlie Pepper

“Really disappointed that on both journeys the taxi driver was late, for our collection we waited twenty minutes before even a phone call to relay this information, and then evidently heading into rush hour this further delayed the actual journey. I supplied a return home flight number, where they could’ve identified we’d landed, but they felt the need to call me at the scheduled collection time, and to check this, then proceeded to be twenty minutes late.
Also vehicles are very hard to identify as part of the company, this is can be very off putting especially if you are on your own.”