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Sometimes that error is shown during the update process where the services need to be stopped/restarted. If you try to access the system during that time you will get that error.

1. Clear your browser's cache and try again.
2. If a logical period of time has passed (for an update to be completed) and you keep getting that error, you might need to restart the 3CX Management Console + Database services.

Hi, there re no updates running at this time - we're seeing this 2-3 times a week currently and the only way to rectify the problem is a server restart - all incoming calls are failing so it's not related to a browser cache..

Install is Linux appliance running the latest version (we didn't actually get this problem on the earlier version from memory)

Staff Member3CX Support

What version are you running exactly and what are the specs of the machine? Do you have sufficient resources for your installation?
Also when the issue occurs try to SSH into the machine and check which services are not running.
To do so please type service 3CX* status