Related apps & services

Troubleshooting and Help

New to AEM

What is Adobe Experience Manager & where to get documentation?

Adobe Experience Manager is a web-based client-server system for building, managing and deploying commercial websites and related services. It combines a number of infrastructure-level and application-level functions into a single integrated package.

Where do I download AEM Software?

Customers with a valid maintenance and support contract should have received a mail notification with a code and be able to download AEM from the Adobe Licensing Website. Business partners can request download access from spphelp@adobe.com.

Where are release notes for AEM 6.2?

Learn about AEM Capabilities

AEM Sites

Adobe Experience Manager is a web-based client-server system for building, managing and deploying commercial websites and related services. It combines a number of infrastructure-level and application-level functions into a single integrated package.

AEM Communities

Adobe Experience Manager (AEM) Communities provides the ability to quickly create an on-premise community site that has improved performance, improved site management, and encourages the conversion of site visitors to valuable community members.

AEM Security Checklist

Security is a key consideration in your installation of AEM. Learn about the various steps and measures required to ensure that your AEM installation is secure when deployed. The checklist is intended to be applied from top to bottom.

The AEM Community

What is the AEM Community?

The AEM Community has been in existance for just under 4 years, and has thousands of members around the world. They range from people new to Experience Manager, to seasoned expert developers and administrators. We are there to help you from questions about AEM capabilities through to helping with development questions. We hold regular Expert sessions with internal and external expert users and help produce samples, articles and tutorials for you.

Join the community today for access to the best content, people and knowledge. It's open to everyone, if you have an interest in AEM, then you're welcome. Visit us today.

Are there Community events?

Yes indeed. We run a variety of events. Every month we hold sessions where you can Ask the Expert on specific AEM topics. We also will let you know about major events, such as Immerse or the Adobe Summit, or even User Group events in your area.

Ask the Community Expert Sessions (ATCE)

The AEM Community holds regular events every month to help educate members on techniques and best practices. You can attend these live webcasts or play them back at your leisure.

The full list of past Experience Manager Expert Sessions is here.

Troubleshooting in AEM

Troubleshooting Author Instance Performance

Optimizing the Author Instance is a key part in a high performance installation of AEM. Learn about the logs available to help you troubleshoot and also some of the common problems you might encounter when installing AEM WCM. Learn more.