As you may be aware Parentpay have recently altered their software. We have submitted our objections to this as we believe it is a step backwards to what was available before. They have told us that they will be reviewing this and hopefully making suitable changes to make the system more user friendly over the summer. We will keep you posted.

Until this happens we feel we need to give you some guidance on how to get round the current system. What is unfortunate is they have created a new ‘top up account’.