You missed the discount timeframe and they gave you $20? So every time there's a promotion going on, all someone has to do is ***** about missing it and they give away free money?

They seem to give away gestures like no tomorrow. I merely inquired about them adding the Battle for Middle Earth II series to Steam (or putting the base game on their own EA store since only the expansion is), and they said comments about games should be directed at the forums since they couldn't control that, and gave me a $20 off purchase as a gesture (but not a $20 coupon, that was lucky). I also got one for my birthday (20% off maybe), and they routinely have huge discounts/sales too. They're really trying to offer they're stuff at good prices, even to the point of perhaps losing out, for the sake of getting the store popular is my guess. I do commend them for it.

You missed the discount timeframe and they gave you $20? So every time there's a promotion going on, all someone has to do is ***** about missing it and they give away free money?

I really wasn't expecting anything but maybe the same deal. Don't really think I missed the timeframe. I just told them between the day and couple of hrs I spent to get Crysis 2 downloaded and this I was kind of disappointed in them lately.

The emails I got back said to give the transaction details and they could help. After I told them I didn't purchase. Told them again I didn't purchase and got another email after that asking for the transaction details again. LOL

Returned email to the that they either don't read or comprehend. 2 days lated I got the $20.00 off. I really wasn't expecting anything just voicing my frustration with the last couple of experiences.