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We recognise that when you give us personal information (which includes health information) you’re trusting us to take good care of it.

Please see our privacy policy for more information about how we collect, use and protect your data.
If you don’t want to receive marketing about Bupa products and services that we think are relevant to you, please contact us at optmeout@bupa.com.

We recognise that when you give us personal information (which includes health information) you’re trusting us to take good care of it.

Please see our privacy policy for more information about how we collect, use and protect your data.
If you don’t want to receive marketing about Bupa products and services that we think are relevant to you, please contact us at optmeout@bupa.com.

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Question < Back

How likely are you to recommend us to friends and family if they needed similar care or treatment?*

Extremely likely

Likely

Neither likely nor unlikely

Unlikely

Extremely unlikely

Don’t know

Why did you become a Bupa Dental Care patient?*

I trust the brand

I saw an advert or email

My practice changed to Bupa

I moved house or changed job

I was referred by another dentist

Recommended by a friend

Other please describe

It's easy to get an appointment*

Strongly agree

Agree

Neither agree or disagree

Disagree

Strongly disagree

Don’t know

The dental team are friendly and helpful *

Strongly agree

Agree

Neither agree or disagree

Disagree

Strongly disagree

Don’t know

The practice is clean and hygienic*

Strongly agree

Agree

Neither agree or disagree

Disagree

Strongly disagree

Don’t know

The quality of my treatment is good*

Strongly agree

Agree

Neither agree or disagree

Disagree

Strongly disagree

Don’t know

I feel involved in decisions about my care*

Strongly agree

Agree

Neither agree or disagree

Disagree

Strongly disagree

Don’t know

My treatment options are explained to me clearly*

Strongly agree

Agree

Neither agree or disagree

Disagree

Strongly disagree

Don’t know

The treatment prices are clear*

Strongly agree

Agree

Neither agree or disagree

Disagree

Strongly disagree

Don’t know

My care at the practice is value for money *

Strongly agree

Agree

Neither agree or disagree

Disagree

Strongly disagree

Don’t know

What was good about your care and what could be better?*

For practice use only

Please tick here if you are filling this form in on behalf of a patient

Please select an answer

We recognise that when you give us personal information (which includes health information) you’re trusting us to take good care of it.

Please see our privacy policy for more information about how we collect, use and protect your data.
If you don’t want to receive marketing about Bupa products and services that we think are relevant to you, please contact us at optmeout@bupa.com.

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Frequently asked questions

Is teeth whitening right for me?

Whitening can be an important part of a smile makeover. We always check the suitability of your teeth, as it may not be recommended for some patients with high sensitivity. It’s important to know that we may not be able to treat all of your teeth: whitening can’t alter the colour of fillings, crowns, veneers, for example. Your dentist
can explain and suggest any options open to you.

I’m a nervous patient. Can you help me?

We do understand that some people really struggle with dental treatment. But we have lots of ways to help put you at ease. Please just tell us how you feel and what worries you, and then we can work together to decide on the right approach.

How often do I need a check-up?

Generally we recommend twice yearly check-ups every six months. However, this varies on a case by case basis. Your Bupa Dental Care dentist will talk to you about when and how often we need to see you.

Do I have to have Bupa insurance or be a Bupa member to get dental treatment?

No, Bupa Dental Care practices are open to everyone. If you do have Bupa dental insurance, at selected practices we can guide you through your claim.

I’m a dentist. How do I refer a patient to you?

First, please check that our practice offers the services you’re looking for, then simply use the referral form on our contact page. Do feel free to give us a call and tell us what you’re looking for.