Malware Logs can sometimes take a lot of time to research and interpret.

Please be patient while I try to assist with your problem. If at any time you do not understand what is required, please ask for further explanation.

Please note that there is no "Quick Fix" to modern malware infections and we may need to use several different approaches to get your system clean.

Read every reply you receive carefully and thoroughly before carrying out the instructions. You may also find it helpful to print out the instructions you receive, as in some instances you may have to disconnect your computer from the Internet.

PLEASE NOTE: If you do not reply after 5 days your thread will be closed.

Hi! Thank you so much for offering to help me. I am receiving a lot of Internet Explorer can not display web page. I can get the web pages to open, but usually have to refresh the page several times in order to do so. My Windows Live Mail will not open. It says my Calendar contains corrupt data. Here are my file logs you asked for. Again, thank you so much for helping!

I want to add that I do have an external hard drive hooked up to my computer. I had to restore the computer back in January and after doing so, I installed the external. I don't know if it would be easier to fix this problem with the information on the external or if the external would have corrupt files also. I was told to add the external, but wasn't taught how to use it. Again, thank you so much for your help.

A thread in the IOBit’s forum responded to the accusations from MalwareBytes. It is noteworthy that several responses from users raising specific questions about IOBit’s response and finding it unsatisfactory were deleted and the thread was closed. The bottom line from IOBit was: “No hard proof shows that IObit stole the database of Malwarebytes.”

From what is said above, at least until the issues of possible database theft and spyware packaging is resolved, we do not recommend the use of IOBit products.

You can remove IOBit products by clicking on "Windows Orb" and then on "Computer" and then on the "Uninstall or Change a Program" tab.

Please open OTL

Copy and paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL.

Once complete, click on the "Scanner" tab, select "Perform Quick Scan"and then click on "Scan".

Once the program has scanned your computer, a log file will be created in Notepad.

Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.

If the scan detects any Malware-related objects, make sure that everything is checked, and click "Remove Selected"<– Very Important.

When disinfection is completed, a log will open in Notepad and you may be prompted to restart your computer.

The log is automatically saved by MBAM and can be viewed by clicking the "Logs" tab.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process. If asked to restart your computer, please do so immediately.

I uninstalled Java 6 Update 5 program. When I click on the Window Orb, then control panel, Java does not come up. I have Java  6 Update 24 in my control panel list of programs, but when I click on it, it asks to Unistall, not update. I will wait on your other directions until I hear from you on what to do with Java. I also wanted to say Thank You very much for helping me and I hope you had a wonderful Thanksgiving.

All processes killed
Error: Unable to interpret <:FilesC:UsersJacqueAppDataLocalLowFunWebProductsC:Program Files (x86)GuffinsC:UsersJacqueAppDataLocalLowGuffinsEIC:UsersJacqueAppDataLocal{A50525B9-F370-4D6D-94E2-ADF250DA7EF5}C:UsersJacqueAppDataLocal{62C30C58-1898-4722-9C71-D5E6CE7C355E}C:UsersJacqueAppDataLocal{806B25CF-1620-4CF8-8FB7-EAB7C882100F}C:UsersJacqueAppDataLocal{F39303B5-261E-4E2D-8ED2-DD54874C29D8}C:UsersJacqueAppDataLocal{F6E91E63-1C61-48DC-80F7-0AD1882CA289}C:UsersJacqueAppDataLocal{70E32EF9-699A-4B11-B554-55BA96B29C04}C:UsersJacqueAppDataLocal{05EF98BF-1FDF-4541-B1B9-099E2E9550C7}C:UsersJacqueAppDataLocal{62C25056-6DFD-46B3-BB56-F0125A6EA70E}C:UsersJacqueAppDataLocal{CD1B8300-03A5-477A-837A-BC9F907C0ADF}C:UsersJacqueAppDataLocal{1CFF41D5-E2D3-4520-8F32-909B3807D6A3}C:UsersJacqueAppDataLocal{918267CD-65DE-480A-80A0-31A1F054A529}C:UsersJacqueAppDataLocal{FF6CCC31-BAED-4663-B0B9-DB214470AC50}C:UsersJacqueAppDataLocal{D20E56A4-D90F-46E0-B2AC-FB42064DA3AF}C:UsersJacque> in the current context!
Error: Unable to interpret <AppDataLocal{C059A461-7CFA-4BB4-A9BA-23B3D6EA20AB}C:UsersJacqueAppDataLocal{2AD5AAF0-4074-4198-A7CF-88263934243A}C:UsersJacqueAppDataLocal{0EFC5F72-1B2B-437D-899C-21FC67BDB013}C:UsersJacqueAppDataLocal{C2AC8077-8DBE-4AC8-B834-9F7AF249329D}C:UsersJacqueAppDataLocal{4AD22D86-DAB3-4095-A795-299CAC9E4CE9}I:Seagate BackupJACQUE-PCCUsersJacqueAppDataLocalLowFunWebProductsI:Seagate BackupJACQUE-PCCUsersJacqueAppDataLocalLowGuffinsEII:Seagate BackupJACQUE-PCHistoryLevel2CProgram Files (x86)FoxTabAVIConverterAviConverter.exeI:Seagate BackupJACQUE-PCHistoryLevel2CProgram Files (x86)FoxTabAVIConverterUninstallUninstall.exeI:Seagate BackupJACQUE-PCHistoryLevel2CProgram Files (x86)FunWebProductsI:Seagate BackupJACQUE-PCHistoryLevel2CProgram Files (x86)GuffinsI:Seagate BackupJACQUE-PCHistoryLevel2CProgram Files (x86)MyWebSearchI:Seagate BackupJACQUE-PCHistoryLevel2CProgram Files (x86)Search Toolbar:Reg[-HKEY_LOCAL_MACHINEsoftwaremicrosoft> in the current context!
Error: Unable to interpret <windowscurrentversionexplorerbrowser helper objects{d6a34acb-76fa-4a14-88ea-5d54797a2028}][-HKEY_CLASSES_ROOTCLSID{d6a34acb-76fa-4a14-88ea-5d54797a2028}][HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerToolbar]"{de2fdf7c-2637-4ba3-b427-3fce2d331db5}"=-[-HKEY_CLASSES_ROOTCLSID{de2fdf7c-2637-4ba3-b427-3fce2d331db5}]:Commands[purity][emptytemp][emptyflash][Reboot]> in the current context!
OTL by OldTimer - Version 3.2.31.0 log created on 11252011_154008
FilesFolders moved on Reboot...
Registry entries deleted on Reboot...
The computer is running mucho better! Thank you SO much! I have to ask, I noticed you had me use an Avast program at one point. Is Avast the best security program to use on a daily basis? I have used it in the past, but went with Microsoft Security Essientials a while back. MSS scans my computer everyday, but the virus I had, wasn't caught until I did a "full" scan. I don't usually do a full scan because it takes about 8 hours to run. I'm not that patient.