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REVIEW RESERVATION

Review, change, or cancel reservations made on Microtelinn.com. If you need additional assistance, please call 1-800-337-0050.

Pets are allowed for a non-refundable charge of $11 per pet, per night with a refundable $100 deposit. Pet Sanitation Fee is $100 if applicable. ADA defined service animals are also welcome at this hotel.

Hotel Reviews from Microtel guests:

We had an awesome experience at this property. It was very clean and the staff was quite friendly. Got there at 1100 so the 3 rooms were not quite ready but they told us we ...
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We had an awesome experience at this property. It was very clean and the staff was quite friendly. Got there at 1100 so the 3 rooms were not quite ready but they told us we could wait in the lounge area so we played card games until the rooms were finished.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you so much for your great review. The staff and I truly appreciate your kind words. We are so happy you enjoyed your stay. Please visit us again when in the area.
Have a great weekend,
Rosaria Sproviero
Regional GM
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We are senior citizens and we had a second floor room with no elevator. Carrying all our baggage up the stairs was very exhausting. The upstairs corridor was very hot and smel...
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We are senior citizens and we had a second floor room with no elevator. Carrying all our baggage up the stairs was very exhausting. The upstairs corridor was very hot and smelly. The toilet was missing covers off the screws and generally not clean. The air conditioner was so noisy we had to turn it off and sweat all night or stay awake.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

The staff and I would like to thank you for your feedback. It is very important to us. I do apologize for your inconvenience for going up the stairs. We do try our very best to accommodate someone that can't go up the stairs but unfortunately we were sold out. The maintenance engineer did fix the a/c unit.
I hope you will try us again when in the area.
Rosaria Sproviero
Regional GM
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We booked our room for 2 nights months in advance for the 3rd weekend in June as we do every year & I requested a downstairs room. Since we had been staying at this hotel for...
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We booked our room for 2 nights months in advance for the 3rd weekend in June as we do every year & I requested a downstairs room. Since we had been staying at this hotel for the last 8 years & have always requested a downstairs room I didn't think there would be a problem getting what I asked for this year. But when I checked in I found "my request" had been ignored and we were booked for a room upstairs. Since this hotel has no elevator and the stairs going upstairs are not carpeted it was very hard for my elderly greyhound to go upstairs - he has to be carried up & down. I was so upset I canceled the second night and moved over to the LaQunita where I will stay from now on when I come into town. I will never stay at the Microtel again. After I checked in an elderly gentleman with a cane checked in and he found out he too was booked for an upstairs room when he too requested a downstairs room. Poor customer service to me on the behalf of this Microtel.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your feedback. The staff and I take our guest feedback very seriously. We do apologize for any inconvenience that occurred during your stay. Unfortunately our first floor was completely sold out at the time of your arrival. We do try our very very best to meet everyone's request.
Thank you
Rosaria Sproviero
Regional GM
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I stay at hotel many times the service is,great and,clean and custoner service,
Try it you'll be glad you did,
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I stay at hotel many times the service is,great and,clean and custoner service,
Try it you'll be glad you did,« less

Read management response to this review.

Management response from HospitalityMgr, Manager

The staff and I would like to thank you for being a loyal customer. We truly appreciate your business. Thank you for your kind words about our hotel and our staff.
Please visit us again real soon!
Thank you,
Rosaria Sproviero
Regional GM
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room was quite satisfactory for our needs. Pet friendly and room was in close proximity to an outside door for our pets. Customer service was excellent.
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room was quite satisfactory for our needs. Pet friendly and room was in close proximity to an outside door for our pets. Customer service was excellent.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you so very much for your kind words about our hotel and our staff. We truly appreciate it. Thank you also for being a return guest. We hope to see you again soon!
Have a wonderful week,
Rosaria Sproviero,
Regional GM
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Overall experience was excellent. Only drawback was long term guests took over breakfast area, while awaiting transportation to other locations. They were not eating,just sitt...
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Overall experience was excellent. Only drawback was long term guests took over breakfast area, while awaiting transportation to other locations. They were not eating,just sitting in limited tables. Staff had to be aware due to fact they were interacting with them.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you so much for your feedback. We also want to thank you for your suggestion. We appreciate your kind words. Please visit us again when in the area.
Have a wonderful week
Rosaria Sproviero
Regional GM
« hide