Frequently Asked Questions

Processing Time

Small items such as oars, paddles and accessories will be shipped out within 3-5 working days on receipt of your full payment.

Larger products like our boats and boards will vary in processing time. Depending on whether we have your choice item in stock (usually within 5 working days) or require manufacturing in China (up to 2 months).

Delivery Time & Cost

If specified, we will handle all the delivery details to get your products to your door step. The delivery time of our products and delivery cost will depend on the respective courier and transport company.

We will inform you of the estimated delivery time and cost as quoted by the courier and transport company upon confirmation.

What is the warranty time for ANYWATER products?

For all brand new ANYWATER products, a 12 month warranty is granted from the original ex works point of delivery. Our warranty includes issues of manufacturing quality but does not cover any cases of improper handling & storage, negligent transport and/or improper usage of our products.