This Volume of articles carries a theme of a service that does not discriminate.

Everyone MUST be given the same red carpet treatment, predicated on a “No Wrong Door” policy. No matter your concerns, you will need to only knock on the one door which MUST lead you to solutions. [More..]

Razak School of Government : Beyond Expectations

The book highlights the challenges of a young nation like Malaysia in the process of becoming a developed state. While expectations are increasing due to the maturity of the Rakyat, it is also pertinent to think on how to better manage the expectations of the people. [More..]