You can choose to opt out of any communications we might have with you at any time by sending an email to: [email protected] We will ensure that you receive no further communications from us and delete your personal data.

Who we are

We are Berkey Water Filters Europe the ‘data controller’ for the purposes of the General Data Protection Regulation. This means we are responsible for deciding how we can use your information. Our Data Protection Officer/Data Controller is: Philip Boerma

Your Data

The information we collect

We collect information about you by various means including:

Directly from you

When we generate it ourselves

From other organisations who we are working with in partnership

We’ll only collect your information in line with relevant regulations and law and this may relate to any of our products or services you apply for, currently hold or have held in the past.

For the most part the personal data we hold is limited to:

Your name

Your email address

Contact phone numbers

Address

Products and services, we are supplying to you or your organisation

Communication preferences

How we’ll use your data

We’ll use personal information:

To confirm your identity and address

To inform you of product or service status

To understand how you use your accounts

To carry out your instructions

To improve our products and services

To offer you other services we believe may benefit you unless you ask us not to

We’ll only use your information where we’re allowed to by law e.g. carrying out an agreement we have with you, fulfilling a legal obligation, because we have a legitimate business interest or where you agree to it.

We occasionally reach out to our customers but keep email intrusion to a minimum. Our website provides up to date information about the Company, its services and projects.

We will not share your data for marketing purposes with any third parties.

Third Party Data Processors

We may share your information with other Software as a Service (SaaS) providers that we work in partnership with to enable us to store and manage data and communicate with you more effectively. In all cases these companies take the security of the data entrusted to them by us very seriously and comply with the GDPR. Berkey Water Filters Europe will only use third party data processors who are GDPR compliant. Further information can be obtained from our Data Controller.

How long will we keep your information?

We’ll keep your information for as long as you have a relationship with us. After it ends we’ll keep it where we may need it for our legitimate purposes e.g. to help us respond to queries or complaints, or for other reasons e.g. fighting fraud and financial crime and responding to requests from regulators, such as tax authorities for accounting purposes.

Your rights

You have a number of rights relating to your personal data:

To see what we hold

To ask us to share it with another party

To ask us to update incorrect or incomplete details

To object to or restrict processing of it

To make a complaint

To opt out and have your data deleted

The latest version of this policy can be found at: www.berkeywaterfilterseurope.com

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