About Ken's Import Service in Flagstaff, AZ

Ken's Import Service is a locally-owned shop with a team of highly qualified professionals. Our licensed technicians are up-to-date on new technology for all makes and models. We are dedicated to producing quality work so you won't be stuck on the side of the road.

Ken's Import Service is owned and operated by Tino and Ingrid van Tiel. Born and raised in The Netherlands, Tino is an ASE certified master technician, is factory-trained in Europe and the US to expertly service European and Japanese vehicles and has over 35 years of experience in the automotive industry.

Ken's Import Service is a proud sponsor of Best Friends Animal Sanctuary, the nation's biggest no-kill animal sanctuary. We speak English, Dutch, French and German.

Ken's Import Service is proud to be accredited by the Better Business Bureau.

“I am the latest traveler to be helped by Ken's Import Service. I was between Amarillo and Flagstaff when my clutch started acting up. I was aware of what the likely problem was and called Ken's in advance to tell them that I would be at the shop at about 4:30 pm. Upon arrival, a quick verification of the problem was done before placing an overnight order of the clutch slave cylinder. A little after three the next day the car was ready to go. By the way, my car is a 1975 BMW 2002 so getting parts is perhaps a bit more challenging than most vehicles. I was very pleased that the part was secured so quickly. The staff was helpful, friendly, knowledgeable and professional.” Jose O from Yelp

“This stranded
tourist showed up at their shop at 3:30 pm on a busy day and before closing at
5pm they were able to get me in, diagnose the problem, and arrange for the
parts to be there first thing in the morning. They got me to and from my
hotel and had me back out on the road by 11:30am the next day, all with
good humor and jokes along the way. Now I know I have mechanics I can
call on in Flagstaff, Arizona!!” Meg E.

“Genuine,
helpful, amazing service and work ethic would be the words I'd use to describe
Ken's. We were moving from California to Texas but ran into car noise in our 2002 Audi
A6 once we hit Flagstaff. Tim got us in the shop the very next morning
and told us we had bad power steering. Problem was we had to hurry to Texas for a job interview, and the particular
pump was nowhere to be found. Shipping would've taken at least several
days and no one else in town had them. Tim ended up calling Audi in Phoenix, who fortunately had the part. Tim
sent one of this guys to drive down to Phoenix (2 hrs away) and back up the
same day and had 3 other technicians on standby to make sure we could get the
repair done that day. Thanks to his help we were on our way by 6PM, and made it to Texas in time.
Amazing service and experience!!”
Jie S. from Yelp

With a convenient location in Flagstaff, AZ, we are easily accessible and always available to answer any pressing questions you may have. Contact us today to make an appointment or for a free estimate! Ken's Import Service is proud to be accredited by the Better Business Bureau.