Frequently Asked Questions

Yes, in order for the Tractive GPS Tracker to work, you'll need to have cellular service coverage by one of the Tractive service providers. You can check your coverage on our website before purchase. In general, the Tractive GPS works where ever your cell phone works.

The Tractive GPS Tracker contains an integrated SIM card, so it is not necessary to purchase a SIM card for your device. Simply activate your Tractive GPS Tracker in the mobile or web app, and start tracking in over 150 countries worldwide.

In short - no, it doesn't matter which service provider you have for your smartphone. Each Tractive GPS tracker is equipped with its own SIM card; meaning that the device operates on a cellular network independent from that of your mobile service provider.

However, please keep in mind that you do need internet access on your smartphone to use the Tractive GPS mobile app or webapp. It works over both WIFI or mobile data.

The Tractive GPS Tracker continuously sends and receives GPS position data via local cellular networks, allowing you to track your pet in real time in over 150 countries worldwide. In order to make this possible, each tracker is equipped with a SIM card which generates cellular service fees similar to those of your mobile phone. Tractive only charges a small subscription fee to cover these costs.

The Tractive GPS Tracker works over any range and has no distance limitation, unlike other types of tracking devices.

The Tractive GPS Tracker calculates its GPS position using GPS satellites and sends this data to the Tractive GPS app using an integrated SIM card - updating your pet's location in real time in the app through an active mobile network connection.

Like sending a text message to a friend, this works over any distance, so technically you could track your pet from opposites sides of the world.

Yes! All Tractive GPS devices have no sim-card opening or USB port and are therefore not only protected against splash water, but are also absolutely waterproof (up to 1 meter depth, 30 minutes) according to IPX7-standard. As a result, Tractive GPS devices are perfectly suitable for water-loving pets and can, of course, be used in the rain.

Yes! The original Tractive GPS Pet Tracker can be used for cats, dogs, and other animals. It was built by pet lovers for pet lovers; to help you ensure the safety and wellbeing of your canine and feline friends.

Not only can you assure that your cat will be located with the help of a Tractive GPS Tracker, you can also have fun viewing where your cat has been when she's out and about exploring the local neighborhood or countryside.

At 35g and with dimensions of only 51 x 41 x 15mm (2.0 x 1.6 x 0.6in), the tracker is recommended for pets weighing 4.5 kg or above and can be attached via most normal collars or harnesses.

What do our existing customers say about the Tractive GPS Tracker for cats?

Check out these real Amazon reviews from Tractive customers and proud cat parents:

The Tractive GPS XL Tracker is the largest Tractive GPS tracking device and therefore offers the longest battery lifetime. With dimensions of 80 x 49 x 29mm (3.1 x 1.9 x 1.1in) and a weight of 142g (5 oz), the tracker is recommended for all pets weighing 20kg (44 pounds) and above. The battery lasts up to 6 weeks on a single charge.

The new Tractive GPS CAT Tracker weighs 50g (1.76 oz), fits necks with a circumference ranging from 19 to 30 cm (7.5 to 11.8 in), and is recommended for all cats and small dogs weighing 3.5 kg (7.7 pounds) and above.

The new Tractive GPS DOG Tracker has dimensions of 72 x 29 x 16 mm and weighs 35g. It is suitable for all pets 4kg and above.

More information about the different Tractive GPS devices can be found here.

A microchip can be used to identify a pet's owner when a dog or cat is found and brought to a veterinarian. A GPS tracker tracks the location of your pet in real-time, enabling you to always know where your pet is and to find them immediately in the case that they run off, preventing them from getting lost in the first place.

Most microchips are the size of a grain of rice, allowing them to be implanted under the skin. A GPS tracker is a bit larger at 35 grams, as it contains a battery pack, GPS antenna, GSM module, etc. which are necessary for tracking your pet. It can be easily attached to your pet's collar.

Read more about the differences between microchips and GPS trackers in the Tractive blog.

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