65 Million BC "Chicxulub Impact"

January 1 2000 "Y2K"

May 21 2011 "Rapture"

December 21 2012 "Mayan Doomsday"

Agents have been working for months on this project. sUA agents are being training and working in Shares at sCO counters. Res agents are being trained in EZR throughout the system including off shore calll centers. Hundreds of sCO agents will placed throught the system as monitors/help for sUA to fall back on. Currently several small stations are working in Shares only and this does include sUA flights.

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Right on the money.

I just got off the phone with a UA reservation agent, booking a flight to PRG on March 1, as I could not get an itinerary that got me out of LGA on UA and returned me there. After we were done doing business, I asked her whether I should be concerned about traveling on the very day that UA and CO would switch to a single system. What sfogate just said above is basically what she told me, adding that it is crazy how bogus rumors just spread like wild fire. Bottom line is that she said that she was not worried about it and neither are others she is with. They have been training and the migration has been proceeding meticulously, so they "feel ready"...that was all I needed to hear to opt to fly UA from LGA through IAD into FRA and then to take LH to get into PRG, in order to maximize my lifetime status miles....

Not to go off topic too far. I personally don't know why most think that the UC is something that is so important. I find them really boring. You can't sit and relax because everyone or most everyone is on a cell phone, others working on computers, there is no interaction between anyone. I go there for some snacks a quick look at my email and I am gone, probably have spent no more than 30 minutes inside one. I would rather people watch in the terminal, I find that much interesting than the boring ones in the UC. Please don't jump on me for using the word boring, but IMO it's true.

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This is a highly personal thing. Not being a "people watcher", and always having work to do even in transit, UC becomes a small oasis where I can deploy my laptop and kill the time, especially during peak travel season in the busiest airports. Also, it is definitely a must for relatively long layovers. But again, to each his/her own...

What sfogate just said above is basically what she told me, adding that it is crazy how bogus rumors just spread like wild fire. Bottom line is that she said that she was not worried about it and neither are others she is with. They have been training and the migration has been proceeding meticulously, so they "feel ready"...

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I too had to call the 1K line yesterday as one of my PNR's had a segment just disappear (another story for another time).

After a half hour getting that cleared up, the agent and I spent about 10 minutes disscussing about the SHARES system. To my surprise, he was ready for March 3rd. He has completed his training a while back and he was very confident this system was no big deal, just different. Now, he didn't really like the fact he will now have to use a mouse (he said he hasn't used a mouse for 13 tears now...lol). He also didn't know yet how to do all the little tricks he has learned how to do with the UA system (which he had to use to clear up this PNR I called about).

Bottom line, I got the feeling that in a short period the UA folks will addapt to this new system and likely find a way to do all their little tricks to actually be better at working the system as maybe some of the CO folks, maybe?

Also, maybe it's not a fair assessment on what a 1K phone rep can do with the system compared to what a gate agent or check in agent can do with the system, but guess we will find out shortly

As was the case with FastAir and will be the case with Shares. Those of US who use the system, agents will continue to be taught the basics in class and then learn the tricks and short cuts as they work daily with the system. Meaning the better agents will be the ones that have more issues on a daily basis.