Frequently Asked Questions

What is the kosher certification
at Sweets to Nuts?

We are under the strict
supervision of the Vaad of Raritan Valley.

What are your store hours?

We are open Sunday, 10  2, please call in advance; Tuesday,
10 -5; Wed. 10  6; Thursday 10 - 7; Friday 9 - 3. We have extended hours during the holiday season. During summer months, we are open Tuesday to Friday. During the winter months we close at 2 PM.

Is same day delivery available to
Highland Park, Edison (08817), East Brunswick and New Brunswick, New Jersey?
What is the charge?

Yes. Orders must be placed
by 12:00 p.m. for same day delivery.If its after 12:00, please give us a call at (732) 246  4686 to
see if we can honor your request.Most times we can! The delivery charge is 9.50 but may
be higher during peak holiday seasons.

What if I order an item and it is out of stock?

We will replace the item with one of equal or greater value.

When selecting a gift may I
substitute products other than those shown?

Of course! Just ask and we will
do our best to accommodate your request and let you know if there will be a
price adjustment.

Am I able to order multiple
items to be delivered or shipped to multiple recipients?

Orders that are placed after 1:00pm
EST on weekdays and 12:00am EST on Fridays and Holiday
eves, are shipped the next
business day. If its after the designated times, please give us a call at (732) 246 
4686 to see if we can honor your request.Most times we can! We do not guarantee delivery on orders that are
to be shipped Next Day Air, 2 Day Air or 3 Day Select. Please ensure that
you order before the cutoff time so that your order will be shipped on
time. Generally UPS delivery is on weekdays (business days) only.

If an order is returned or
misrouted due to an error on the part of Sweets to Nuts, you will receive
a full credit for shipping and it will be re-shipped at no charge. Claims
for orders returned or misrouted due to incorrect address information
provided by the customer will not be honored. In addition there will be a
charge for any packages returned due to address correction, package
forwarding or call tag charges billed to Sweets to Nuts by the shipping
carrier. A justified claim for late delivery will be reimbursed for
shipping charges only.

Please
ensure that you provide us with the correct delivery address including
correct zip code and apartment number, prior to placing your order.

Sweets
to Nuts will extend to our customers the same guarantees offered by the
shipping carriers. We will not honor claims for late delivery that are
not guaranteed UPS - this includes
but not limited to shipments delayed due to severe weather conditions. Please note that during peak periods the shipping
carrier reserves the right to suspend shipping guarantee. Overnight and Two-Day Air shipments to
remote delivery areas are not guaranteed. Of course Sweets to Nuts will
always make the best effort to ship packages in a timely, efficient
manner.

Can Sweets to Nuts ship to a
P.O. BOX?

No, UPS does not accept
shipments to P.O. boxes.

Do you ship chocolate during the
summer months?

Generally not. We will replace
the chocolates in a gift with products of equal or greater value
while maintaining the beauty of the product.Chocolates in the summer can be included
in local deliveries only.

Do you ship internationally?

No, we ship nationwide only.

Can I place an online order and
pick it up at your store?

If you would like to pick up
your order in the store, just call us at (732) 246  4686.We will be happy to accommodate you. Presently
you cannot place an order online for store pick up.

What is your return policy?

If a product arrives in an
unsatisfactory manner please notify us immediately. Sweets to Nuts will
gladly replace the item.