What phone do you have?
Moto E4What plan are you on?
2GB + Talk and TextDoes your plan include data, or just talk & text?
Includes data

Issue Description

I was on my phone yesterday put it in my pocket to go do something. Later that day I got it out to use it and it wouldn’t work the screen wouldn’t turn on and putting it on the charger wouldn’t work. It would bring up the charging symbol and show the percentage of the charge but not turn on. Is there anything I can do?

putting it on the charger wouldn’t work. It would bring up the charging symbol and show the percentage of the charge

did you see what was the final charge? if not try plugging it in again and see if the % shows up
how much charge does it have… if it is 100%, good but if it is still low or nothing then after all those hours it did not take a charge
if charged:
if so unplug it and
press and old the power and vol down buttons
going to try to get into recovery mode…
and if so then
clear cache