Seasonal Festival Positions

Artist Services Coordinator

Artist Services Coordinators are the principle liaison between artists and the Festival. ASCs are each assigned several companies and will fulfill artist needs as well as communicate/coordinate artist needs with appropriate Festival departments including Production, Public Relations, Audience Services, and Hospitality.

Requirements: Theatrical Company Management or related experience required. Must have calm and efficient problem solving and multi-tasking abilities as well as excellent
organizational and communication skills. ASCs must be “people-persons”, able to effectively communicate not only with artists from all over the world, but also with technicians and managers.

Number Required: 3

Start Date: Various - as early as May 25

End Date: On or about June 29

Schedule: Full-time

Hospitality Manager

The Hospitality Manager plans and implements all meal and food service needs for the artists and staff at the Festival. The job involves working with community partners to negotiate food donations and discounts, and fulfilling artist rider needs.

The Hospitality Manager will manage a team of 2 – 3 assistants and/or interns, and will coordinate with Development, and Production as needs and opportunities overlap.

Requirements: The Hospitality Manager is a hybrid job. In the planning phase, the Hospitality Manager will need to be extremely organized and detail oriented to understand and organize the hospitality needs of the Festival. There is also a significant Development aspect of the job in coordinating as much donated food and flowers as possible. Later, the Hospitality Manger must be willing and able to roll up his/her sleeves and get venues set up and ready to go one minute, and pass champagne for an opening night toast the next. The Hospitality Manager should be competent with MS Office and should be able to life 25 pounds and spend a good deal of time on his/her feet.

Number Required: 1

Start Date: April 1

End Date: July 15

Hospitality Assistants

Hospitality Assistants are responsible for the organization, delivery, set-up and strike of artist green room food, beverages, and other hospitality items. Hospitality Assistants also set up and strike post-show receptions, and act as hosts throughout these events.

Requirements: Must be organized and have the ability to safely lift 25 lbs. Able to set-up/strike food quickly, cleanly, efficiently, and unobtrusively; and have a flair with flowers, food, and fun. Food service experience preferred.

Number Required: 2

Start Date: On or about June 6

End Date: On or about June 27

Artist Driver

Artist Drivers meet the transportation needs of artists (and artist’s gear), members of Festival staff, and VIPs, using Festival-rented vehicles. Transportation needs range from NYC airport pick up and drop-offs to local transportation between hotels and venues.

Requirements: Drivers must be at least 25 years of age and have a clean driving record. Drivers must be able to drive a 15 passenger van and have a general knowledge of the Greater New Haven area. Drivers are expected to assist with the loading and unloading of materials, luggage, and equipment. A friendly demeanor and an easy-going personality are big plusses!

Audience Services Team Member

Requirements: Theatrical House Management and/or Box Office experience preferred. Must be calm and pleasant under pressure; genuinely welcoming, and always mindful of the safety and comfort of patrons. Must have excellent customer service skills, and be comfortable managing crowds. Must have the ability to manage teams of volunteer ushers, and quickly and accurately calculate, complete, and record ticket sales.

No. Required: 5-10

Start Date: On or about June 11th. Availability for one advance orientation meeting.

End Date: On or before June 29th

Schedule: Hourly, TBD

Tour Coordinator

The Tour Coordinator is responsible for assisting with communication and coordination with tour providers; managing the registration of tour-goers and capacity issues as necessary; setting up at the starting point(s) of tours; welcoming tour goers, talking about Festival events, and introducing tour leaders. The Tour Coordinator will complete an event report at the conclusion each tour.

Requirements: Must have an outgoing personality and ability to speak before large groups of people, and manage crowds. Ability to lift and carry signage, good navigational skills, and adequate skills in Microsoft Office Suite. Outdoor work required. Must have a personal vehicle.

No. Required: 1

Start Date: On or about June 7th

End Date: On or about June 29th

Fellowship Program Assistant

The Fellowship Program Assistant will work closely with the Fellowship Program Manager as a teaching assistant, mentor, and chaperone to a group of 10-12 high school sophomores and juniors as they prepare for and progress through an immersive, multi-layered experience at the Festival. Students will attend multiple performances each day, lead one or more public discussions and/or performances, and develop and refine their critical thinking, writing, and verbal communication skills.

Requirements: Graduate and undergraduate students may apply, but must have experience working with groups of high school students. The ability to demonstrate and encourage responsible behavior, and to nurture both written and verbal communication skills are key. An appreciation of the arts is required.