Customer Success Story

98% of first-year students utilize Presence toengage with co-curricular opportunities

About Manhattanville College

Customer Since 2018

Manhattanville College was founded in 1841 as the Academy of the Sacred Heart on the Lower East Side of Manhattan, New York. It moved to its current location in Purchase, New York in 1952 and now educates around 1,500 undergraduate students and 1,000 graduate students each year. A liberal arts campus, Manhattanville prides itself on its global community, historic buildings, and dedication to community service.

“Through Presence, students are now seeing how everything on campus is amounting to something bigger. They understand how their co-curricular involvement connects to their internship or their job. It allows us to really help students become better-informed citizens and participants in a global society.”

Alex Barkley

Share The Study

Campus Partner

Alex Barkley

Director, Center for Student Involvement & Leadership

Goals

To make student programs and interdepartmental processes connected, not functioning in silos

The Problem

Miscommunication Leading to Disconnection

Like many college students, Manhattanville learners are a spirited bunch, boosting a range of interests and an eagerness for putting ideas into action. Yet, they lacked a path forward. They didn’t know where to head on campus, whom to speak with, or what websites to visit to unearth opportunities that would excite them.

“There was a major communication issue wherein students didn’t know where they could find the information they needed. And our professional staff didn’t often know what was happening either. Venues were getting double-booked and plans were getting lost. It was all very murky.” – Alex Barkley

All this murkiness also meant that the tangible workforce-ready benefits of co-curricular involvement were hidden from everyone’s view. Student leaders knew that their organizations and programs were awesome, but they didn’t know how to convince their peers — beyond insisting “oh come on; it’ll be fun!”

So, Manhattanville’s student affairs professionals team desperately wanted to clean their messy processes up in order to fully reveal the beauty of campus involvement. They wanted students to be able to easily get involved, motivated by well-communicated benefits and undeterred by complex processes. But how?!

The Solution

Setting Off on Clear Paths

The Manhattanville team knew they needed to clear a pathway towards engagement. Or rather, they needed to enact numerous enticing paths for students to choose between, all leading to not-so-hidden treasures at the end: New skills and knowledge sets gained from co-curricular involvement.

And with Presence, they were able to direct each student towards a perfectly matched path, right from the start — during orientation.

“We’ve really closed the loop on how orientation transitions students into college and how their experiences in college transition them into career readiness. Presence — both the software and the wonderful team behind it — positively challenge us to emphasize core skills and competencies, and help us gamify pathways for student attainment.” – Alex Barkley

Now, Manhattanville students never have to conduct intense searches for campus opportunities; they’re guided right towards them.

They’re not just metaphorical pathways either. Students are awarded points for each event they attend and project they undertake, which allows them to visualize their progress toward tangible goals. In fact, over 70% of students attended at least one event during the first six weeks of the semester, up from 57% previously.

“It’s substantially improved my work efficiency overall. I would not have made it through my first several months as a new director if it was not for how efficient I’ve been able to become because of Presence.” – Alex Barkley

Simplifying processes has also motivated more student leaders to plan events. They planned a whopping 45% more events than in the previous semester!

The Future

Using Data to Build Connections

Before the Manhattanville team partnered with Presence, they were trying to lead students down obscured paths without set destinations. They had to rely solely on hope: Hope that students would somehow stumble upon opportunities, hope that their complex program-planning processes would miraculously line up, and hope that students would decide to stay engaged.

Now, they’re enhancing hope with proven systems, thorough communication, and insightful data points. They can see all the engagement paths taken… or not taken by students. Customizable data is right at their fingertips, allowing them to spot disengaged students and thoughtfully intervene.

The next step? Show students how everything they learn and experience, inside the classroom and out of it, is connected.

“I’m excited to continue building even more skills and competencies into the system. I really love it. I’m now able to add so much purpose to everything that we’re doing, since I have a clear framework to operate under. I can’t wait to show more students and colleagues how things actually connect; I can demonstrate that it’s not just a bunch of isolated pieces!” – Alex Barkley

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