FAQ is as following&colon;Q&colon; How to get a sample&quest;A&colon; ANSWER&colon; For old customers&comma; we can provide samples free and customer only need pay express freight&period; For new customers&comma; we will charge 50&percnt; higher than the unit price as sample fee and customers need to pay express freight also&period;

Q&colon; How to pay express charge if order samples&quest;A&colon; ANSWER&colon; For those customers&comma; who have DHL&comma; FEDEX&comma; TNT&comma; UPS account&comma; can give us your account and we will send the samples by freight collected&period; For those customers&comma; who do not have an express account&comma; we will calculate the express freight charge for you and you can pay the freight charge directly to our company account&period; Then we will deliver the sample by prepaid&period;

Q&colon; How to pay sample charges&quest;A&colon; ANSWER&colon; You can pay to our company account&period; When we received the sample fee&comma; we will arrange to make the samples for you&period; The prepare time for sample will be 2-7days&period;

Q&colon; What is your terms of payment&comma;A&colon; ANSWER&colon; Usually&comma; we accept T&sol;T&comma; irrevocable L&sol;C at sight&period; For regular orders&comma; we prefer 30&percnt; of total amount as down payment and the balance paid before delivery&period;