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Meet Our Team

It is the people who make our home a truly happy and caring one. We are proud to have a great team who delivers highly personalised care in the utmost professional way and with genuine kindness.

Nelly Sooben, our Home Manager, leads a dedicated support team who works together on a daily basis to ensures that our residents' needs are constantly being identified and that truly personalised care is provided.

Nelly Sooben, Home Manager

I am a qualified general nurse and am also qualified in dementia care. I have vast experience in managing care homes and my last one was managing a care home with 120 beds. Welcome to Gracewell of Chingford!

Marion Wak-Williams, Deputy Manager

I have proudly been the Deputy at Gracewell Chingford for nearly 2 years. I am a Registered Nurse and I have worked within NHS and Private hospitals for over 7 years. I see Gracewell of Chingford as family. I am extremely passionate to ensure we provide and promote excellent care and quality of life to our family members. I strive to support all our members of staff to enable them to provide care to a high standard. I believe empathy should be paramount and I always ensure this is at the top of the list when recruiting.

Christine Davies, Home Admissions Advisor

I joined Gracewell Healthcare in February 2015, having reached a stage in my career where I truly wanted to make a difference every day to people’s lives, and have a positive impact on society. It is an absolute privilege to help seniors and their families during what can be a very difficult time. My role is to assist families with finding the right care solution for their loved one’s next chapter. Each individual and their families are treated with support, dignity, respect, empathy and understanding. I can now honestly say that I make a difference each and every day, sometimes it a small difference, but each small thing adds to the big difference!

Clair Charles, Home Administrator

I have worked for Gracewell of Chingford for a year and a half as the Home Administrator. I hold a AAT Level 3 diploma in accounting. In the time that I have been here, it's been great and extremely rewarding to participate in the day to day running of the home and all the events that we do. Everyone works as a team and gets involved. I am passionate about people and I'm very proud to be working for Gracewell of Chingford.

Stephen Dickenson, Maintenance Manager

I have worked for Gracewell two years. Prior to joining Gracewell I have worked in the building and maintenance industry since the age of 16, working for numerous contractors ranging from Balfour Beatty and Sony. I believe that Health and Safety is paramount to my job role and the well being of the residents and visitors alike.