A FreeSearch
to find the right call center to meet your
Telemarketing, Teleservice, Customer Support or Help Desk requirements.

We provide unbiased Call Center evaluation and analysis

"Today’s historically
low international
call rates and a low Aussie dollar ($U.S.1.00=$A1.35) make project
outsourcing to Best world standard Australian call centers a very attractive option to
US and European companies"-
Call Centre News.

We know all call centers were not created equal and
our 17 years of experience, research, audits and testing has proved
this.

The search for the best qualified call center can be time consuming
and frustrating.We can speed up the process at
no cost to you.Since its inception in
1998, our online independent referral service has been used as the worlds
leading call center search facility.

WHAT WE DO:"we search the world to find the right call center for you"

-
We search our Australasian and Global databases of
over 250 specialist call centers and recommend a call center (whether it be
in Australia, the U.S.A. or Asia etc.). Last year these agencies had
over 75,000 seats, and performed over 1 billion inbound calls and
350 million outbound calls.

Call
Center Qualification Criteria:
To qualify for inclusion in our database an agency has to
answer a detailed questionnaire verified by their CEO and by follow-up visits. There are several specialist categories all
call centers are rated in - including such criteria as:
Benchmarking (Best Practice, Best in Class, World Class),
Performance, Functional capabilities - including Line Load,
Call-Rate Structures, Campaign Track Record, Project Management
expertise, Service Level and Call Quality etc. Only best of class
call centers that have verifiable project performance track records
gain listing.

Our International Clientsspan virtually every market that promotes directly to an
end user. We have working
relationships with some of the worlds best known outsourcing companies in their
field and
our brokerage
team average over seven years years
experience in assisting clients/outsourcers.

- Why use a Global Call Center Referral Service?

1.

The
confidential, efficient, online service is FREEto
outsourcers. We get a referral fee from the service
bureau.

2.

EXPERIENCE. As former Call Centre and Project
Managers (from the U.S., Australia, U.K. and South East Asia)
we know which call centres provide results and value for money. We'll
steer you in the right direction.

3.

TIME.
Instead of spending time trying to locate, then chase a number
of suitable call centres to obtain quotes - you only need to come
to ONE SOURCE. Us.

4.

MONEY.
We're going to get you the best deal. We'll only introduce you
to a call centre if we are assured they can get the job done,
on time and within budget.(Go to Who
We Are for more details.)

.

- How the FREE
SEARCH
Works

1)

After
receiving a project brief from the outsourcer we provide FREE counsel
in the entire selection process.

CLICK here!

2)

Assessment
and selection procedure - a short list of qualified specialist
service agencies that can meet the projects needs are
identified.

3)

Recent agency quotes and project results are
then evaluated and a FREE search recommendation/report on the
best qualified call
center is provided. The outsourcer begins negotiating freely
and independently with the call center.