0.29 Carat Genuine Morganite and White Diamond 14K Rose Gold Ring

Delivery Time:
1-2 business days for in-stock quantities. For mass production orders, lead time depends on the
volume of your purchase order. Generally, all production orders are shipped between 4-5 working
weeks from the date we receive your purchase order with the deposit payment. We inform you
of our estimated shipping date when receiving your confirmed order(s).

We ship all over the world at a fixed rate of $100.00 USD, which includes insurance for the full amount of the merchandise purchased. quintessencejewelry.com does not charge/collect Sales Tax for sales outside the state of New York; however, international orders are subjected to Customs Duties and Taxes in the respective countries. Your Customs agency will contact you for further details on the duties and taxes to be paid for clearance of the international package.
FedEx International: $100.00 USD

Delivery Information

All orders from quintessencejewelry.com are processed within one to two business days, and then are shipped to you according to your preferred shipping method.

FedEx 2Day

Need your order faster? You have the option to have your order shipped by FedEx 2Day ® for a fee of $20 USD. Orders usually arrive within two to four business days.

FedEx Standard Overnight ®

Need it Overnight? You have the option to have your order shipped by FedEx Standard Overnight ® for a fee of $50 USD. Orders usually arrive within one to two business days.

If the shipping/billing addresses are different, your order may be delayed. For your security, high value orders may require a signature to be delivered. If you cannot be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address.

You will receive an e-mail notification the day your order has been shipped with a confirmation of shipment and a tracking number.

For security reasons, we request you fill and fax our Credit Card Authorization Form to avoid any misuse & fraudulent transaction by your credit card. This form authorized us to charge your credit card.

In the event that your order cannot be shipped, you will be contacted within 2 business days and informed of the reason for the delay.

Tracking Your Order

You will receive an e-mail notification the day your order has been shipped with a confirmation of shipment and a tracking number. This gives you the ability to track your order at all times until it reaches you or your recipient's doorstep.

Order Cancellation

If you'd like to cancel or change your quintessencejewelry.com order for any reason, please contact us and make sure to include your quintessencejewelry.com order number or call 1.877.670.4488, as soon as possible.

We'll do everything we can to accommodate your request. Please bear in mind that our order-fulfillment system is designed to get orders shipped and on their way to our customers quickly and efficiently. As a result, we cannot change or cancel an order once it has already entered the shipping process. If your order cannot be cancelled, and you are unhappy with it, simply return it to quintessencejewelry.com according to our return policy.

Quintessencejewelry.com reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities.

QuintessenceJewelry.com is proud to offer return shipping at no cost to you. We want you to be absolutely satisfied with your jewelry. If within 10 days after receipt of your purchase you're not completely satisfied, return it for a full refund of the purchase price or replace it - no questions asked. However all products should be returned in the original state they were received. Products which have been modified by another 3rd party jeweler or abused will not be accepted for exchange or refunds.

Should your merchandise become defective within 10 days following your purchase date we will gladly accept the item back to our warehouse and have a jeweler professionally inspect it and determine the proper course of action. Quintessence jewelry stands behind their merchandise and will try to repair it first - and should that not be possible, we will replace the item with a brand new one.

In the event that we are unsuccessful in repairing or replacing the item due to a lack of stock or a discontinued item, we will issue a full refund against the item in the same form of payment that was initially used to purchase the item. Repairs and replacements within the 10 day warranty period are free of charge to our customers. However products which have been modified by another 3rd party jeweler or abused will not be covered under our free repair warranty.

Please complete the return purchase form which was attached with your original packing slip and enclose it with your return (in the original packaging if possible), or if you do not have the returns form with you, you may download it from http://www.quintessencejewelry.com/forms/returnsform_quintessencejewelry.pdf, print it and complete the returns form and mail it out with your return.

Pack items to be returned and include your shipping document (or return purchase form).

Make arrangements with USPS to have your package picked up (either drop it off at a USPS location or arrange with them to have it picked up).

Canadian Customers

Please complete the return purchase form which was attached with your original packing slip and enclose it with your return (in the original packaging if possible), or if you do not have the returns form with you, you may download it from http://www.quintessencejewelry.com/forms/returnsform_quintessencejewelry.pdf, print it and complete the returns form and mail it out with your return.

Pack items to be returned and include your shipping document (or return purchase form).

Make arrangements with FedEx to have your package picked up (either drop it off at a FedEx location or arrange with them to have it picked up).

All Other International Customers

Please complete the return purchase form which was attached with your original packing slip and enclose it with your return (in the original packaging if possible), or if you do not have the returns form with you, you may download it from http://www.quintessencejewelry.com/forms/returnsform_quintessencejewelry.pdf, print it and complete the returns form and mail it out with your return.

Call our customer service department at 1.877.405.5588 to obtain a return authorization number. All shipping and handling costs back to us are your responsibility. We recommend using USPS Express Mail Service as it is the most inexpensive means to return your return shipment to us.

Pack items to be returned and include your shipping document (or return purchase form).

Make arrangements with local Postal Service to have your package picked up (either drop it off at your local Post Office location or arrange with them to have it picked up).

Once we receive your return it will be processed by our returns department. For any refunds, your money will be refunded or your credit card account will be credited for any payments you have made toward your purchase.

The first credit will be made within ten business days of receipt and verification of the merchandise. Refunds on purchases made with a credit card will only be credited to the same card. Delivery charges are not refunded. Please allow one monthly billing cycle in order for your credit to appear. Customers returning a partial order will be refunded for the returned items only. Refunds will be applied to any unpaid balances first.