Troubleshooting

Configure SMTP for outbound emails

Google Cloud Platform doesn’t allow SMTP traffic through default ports: 25, 465, 587. Check Google cloud documentation to learn how to use a VPN to bypass these restrictions or use a different port for sending emails from your application.

You just need to edit the settings file at /opt/bitnami/apps/pootle/etc/pootle/localsettings.py. Uncomment the EMAIL_* parameters and set the values for your SMTP server. For example, you can use a Gmail account to send the outgoing emails as follows. Replace USERNAME and PASSWORD with your Gmail account username and password respectively.

To configure the application to use other third-party SMTP services for outgoing email, such as SendGrid, refer to the FAQ.

NOTE: If you are using Gmail as the outbound email server and have experienced issues trying to send emails correctly, check the Gmail SMTP troubleshooting page to learn the causes of these issues and how to solve them.