Showing Latest Reports from Customer Insight

The Voice of the Enterprise: Internet of Things, Vendor Evaluations survey was conducted during the months of October and November 2017. The questionnaire includes a complete copy of questions asked in the quarterly survey. The survey represents approximately 600 completed surveys and approximately 13 individual conversations with leading-edge senior IT executives, providing a 'narrative' view of the market primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this survey captures customer ratings of leading vendors.

The Voice of the Enterprise: Internet of Things, Vendor Evaluations survey was conducted during the months of October and November 2017. The quarterly Excel Crosstab includes complete worldwide and regional survey results, including key metrics and segmentations. The survey represents approximately 600 completed surveys and approximately 64 individual conversations with leading-edge senior IT executives, providing a 'narrative' view of the market primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this survey captures customer ratings of leading vendors.

The Voice of the Enterprise: Internet of Things, Vendor Evaluations survey was conducted during the months of October and November 2017. The quarterly Excel Crosstab includes complete worldwide survey results, including key metrics and segmentations. The survey represents approximately 600 completed surveys and approximately 13 individual conversations with leading-edge senior IT executives, providing a 'narrative' view of the market primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this survey captures customer ratings of leading vendors.

The Voice of the Enterprise: Internet of Things, Vendor Evaluations PowerPoint deck includes charts and figures from the results of our quarterly survey of approximately 600 pre-qualified IT decision-makers primarily based in North America, Europe and Asia. The survey was conducted during the months of October and November 2017. In addition to regular quarterly topics, this survey captures customer ratings of leading vendors.

Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The Wireless Service Provider end-user survey covers wireless provider and data plan trends including current providers, customer satisfaction and loyalty, plans to switch providers, future demand preferences, and dropped calls. This survey is organized into 4 sections: Overall Survey Demographics and Device Ownership, Wireless providers and data plans by demographics, Wireless providers and data plans by current use, and Wireless providers and data plans by employee usage. It was fielded in September 2017 among approximately 1,000 respondents.

Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The traditional and OTT TV Trends end-user survey covers customer satisfaction, loyalty, and preferred providers for traditional and alternative streaming TV services. It also covers switching plans, cord cutting and demand for streaming services including Netflix, Amazon Instant Video, iTunes, Hulu, Sling TV, HBO Now, CBS All Access, and streaming devices such as Roku, Apple TV, Chromecast. This survey is organized into 3 sections: Overall Survey Demographics and Device Ownership, Current TV providers, switching plans, and OTT services by demographics and Current TV providers, switching plans, and OTT services by current use. It was fielded in September 2017 among approximately 1,000 respondents.

Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The Tablets end-user survey covers tablet manufacturers, operating systems and purchasing plans. This survey is organized into 4 sections: Overall Survey Demographics and Device Ownership, Tablet ownership and buying plans by demographics, Tablet ownership and buying plans by current use, and Employee tablet usage. It was fielded in September 2017 among approximately 1,000 respondents.

Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The Wearable devices end-user survey covers current ownership and buying plans for smart watches, health and fitness monitors, smart glasses. The survey focuses on the cannibalization impact of smart watches on health and fitness devices, customer satisfaction, most important features, and security concerns. This survey is organized into 4 sections: Overall Survey Demographics and Device Ownership, Wearable device ownership and buying plans by demographics, Wearable device ownership and buying plans by current use, and Employee usage of wearable devices. It was fielded in September 2017 among approximately 1,000 respondents.

Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. Topics covered in our consumer smartphone trends end-user survey include mobile device manufacturers, operating systems and purchase plans. The module is organized into 4 sections: Overall Survey Demographics and Device Ownership, Smartphone Ownership and Buying Plans by Demographics, Smartphone Ownership and Buying Plans by Current Use, and Smartphone Employee Usage. It was fielded in September 2017 among approximately 1,000 respondents.

Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The ISP trends end-user survey covers current providers, ISP satisfaction, ISP loyalty, and preferred ISP providers. This survey is organized into 3 sections: Overall Survey Demographics and Device Ownership, ISP current and preferred providers by demographics, and ISP current and preferred providers by current use. It was fielded in September 2017 among approximately 1,000 respondents.