With the release of Vista Microsoft also released a new version of Office – they add on product that includes word, excel and outlook. Graphically it is very different to the previous versions, but it also includes a new file format that it saves in by default (eg. docx for word – rather than doc). This has caused a few problems for people with the previous versions of Office (2003, 2002/XP ). Microsoft have released a compatibility pack that enables older versions to read and write in the new format to accommodate this issue.Go to the following link from Microsoft – download and run the update, and then you will be able to support the latest file formats! DOWNLOAD HERE