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Charming and Attentive Staff

Service:

5 - ★★★★★ Excellent

Cleanliness:

5 - ★★★★★ Excellent

Amenities:

5 - ★★★★★ Excellent

Experience:

5 - ★★★★★ Excellent

Average Score:

5 - ★★★★★

Reviewer:

Michael and David

I wanted to take a few moments and let you know just how perfect an afternoon can be. When we arrived to set up the flowers, Tyler and C.J. were setting up the room. They clearly enjoy their jobs and work great together as a team. I had no idea how to work the music system, and in 30 seconds, they had me hooked up with a great background music. The room looked great, everything was thoughtfully laid out and the serving stations were awesome.... I’ve set up weddings with your staff since 1984 and I knew that the staff would be top shelf. I was so pleased with all the servers....
It is so heartwarming when it is clear to the host that the staff is actually enjoying the setup of their party. I’ve always been impressed with the way you set things up, and the courtesies that you extend to your host. Usually, I do not stay for the function and never really see the party in full swing. I cannot believe how wonderful it is to be on the receiving end of the staff's undivided attention. I had no idea how much love and thought goes on after I leave a setup. Dana is amazing! I took her aside and gave her a basic outline of our surprise wedding plan, and she and Kiernan instantly lit up. I know it wasn’t fair to give her such a last minute notice, but on the other hand it was fun dropping a grenade and leaving the room!! Because of Dana, I was able to do all sorts of last minute fun stuff, knowing that she had her finger on the pulse of the party. During the party, Robert removed a glass from my hand and replaced it with a fresh drink. Class!! You can’t pay someone to be charming and attentive. Dann watched out for me and made sure I got to eat. The bar service was perfect. No one ever waited for a drink, and the wine choices were wonderful. I was having way too much fun, knowing that the wedding was just a few moments away. The Brunch Menu worked out perfectly for our guests. The mashed potato martini station was a crowd pleaser. The tenderloin was delicious. (I caught one of our vegetarian friends chomping down on a piece of tenderloin.) I can’t thank you, and the whole staff enough for making such a perfect afternoon so effortless.
Love, Michael & David