Hi,
If it has mobility expres simage then...could you reset AP and try again.:
How:
When you are prompted for a username, enter recover-config to restore the factory default configuration.
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OK Got your point.
try this method:
https://community.cisco.com/t5/wireless-security-and-network/dump-a-list-of-lwapp-s-including-serial-s/td-p/2137727
If still showing the wrong one then either you need to upgrade the sofwtare on WLC or contact cisco TAC.
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if you do show ap inventory all then you will get the S/N of all APs.
example:
(WLC) >show ap inventory all
Inventory for AP03
NAME: "AP2800" , DESCR: "Cisco Aironet 2800 Series (IEEE 802.11ac) Access Point" PID: AIR-AP2802I-E-K9, VID: V02, SN: FDW2991B570
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i dont think its possible with WLC itself. You will need ISE to do that.
check this thread:
https://community.cisco.com/t5/identity-services-engine-ise/how-to-limit-guest-access-to-1-hour-within-a-24-hour-period/td-p/3567858
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Sharath,
did you save the config before the controller restart ? if yes then...
I would recommand to open a TAC case. That isn't right at all and probably there is something wrong with the WLC.
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Hi,
RTOS is a kernal file. It is mandatory to run the same version of the Real-Time Operating System (RTOS) on all controllers in the same mobility group.
The controller bootloader (ppcboot) stores a copy of the primary (active) image and the backup image. If the primary image is corrupted, you must use the bootloader to boot with the backup image.
The Emergency Image Version has kdump facility enabled to handle kernel panic dump collection.
What you nee dto upgrade:
1. Cisco Wireless Controller (WLC) Field Upgrade Software (FUS) is a special AES package that performs various system-related component upgrades. Cisco recommend that you install the FUS image to upgrade components such as the bootloader, emergency image, FPGA/MCU, and other firmware to their latest respective versions. (FYI: FUS upgrade takes about 40-45 min)
2. After FUS installation you should also upgarde the WLC to latest stable version.
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you need to copy and paste the command on AP console.(Its a hidden command)
debug capwap console cli
without this command you cant go in config mode.
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Did you upload a supplementry image on 2504 WLC? This bundle is mandatory to support AP802,AP1530, AP1550 and AP1570
AIR-CT2500-AP_BUNDLE-K9-8-3-150-0.aes
https://software.cisco.com/download/home/283848165/type/280926587/release/8.3.150.0
1. disconnect AP from Switch
2. update wlc with supplementry image
3. then cconnect AP again to chekc if its getting connecte dor not!
Also recommand to use either 8.3.150.0 or 8.5.151.0 software for 2504 WLC.
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As LEO mentioned, it depends on the software version you are using on WLC.
Go through to the compatibiliy matrix, To check which AP support which version:
compatibility matrix: https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html
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