COMMUNITY FORUM

Garage door

I have a craftsman garage door opener, and I changed the light bulb in it today because it had burned out. Following installation of the new bulb, I started having a problem with the opener. I can open the door using the remote and the wired button, but cannot close it using the remote - it clicks like its trying to close, but won't. It will close only when I press and hold the wired button until the garage door opener reaches the floor. If I release the button too early, the garage door will reverse and return to the open position. Before I call Sears to come service it, I wondered if there's an easy fix. Thanks.

If you have the newer model that uses safety sensors, their "view" of each other is probably blocked or a wire has been knocked loose. What you describe is the way the door behaves when the sensors detect a problem or are not connected.