Training and staff development

Our philosophy about training people

It is our approach to the participants that they are the experts in their own situation. They are bringing in to the course their own problems and their own motivation to work with them. As trainers we will be responsible for presented methods and tools. The participants will decide themselves how to implement knew knowledge in their worklife.

1. Leadership styles

This course will take the participants into the world of situational management.The connection between the employees development stage, the employees task and the managers choice of leadership style is the main focus.

Going home from the course you will know about the four styles:

The directing style

The coaching style

The training style

The delegating style

as they are presented by Hersey and Blanchard 2005.

You will be tested in your ability to handle the combination of flexibility as a manager, how to chose different managerial styles when managing different emploees – individuals or groups – and you will see the effectiveness of your choice.

Your way of communicating will by a main focus in this training.

1 day

Max 12 participants

2. Coaching individually and in team

Coaching is a dialogue where the coach will help and inspire a person or a team to how to learn from his or their own experiences in order to be able to see new alternatives when facing problems and challenges.

You will get the knowledge about coaching – the idea, the theory and the method – and you will receive training in how to coach others. We will work with how you as a coach can help another person to develop his or her ideas, create alternative options for acting and how to strengthen and develop his cooperative relations.

2-4 days

Max 8 participants

3. Presentations skills – get your message through to the audience

Presentations skills are required for most managers, consultants and specialists every day. And it might seem that some people are more gifted or talented for this task. We find them clear in the message, inspiring and amusing and they appear relaxed.

But they are not “stars”. They are just well prepared.

On this course we work on improving your presentations skills from the level where you are individually. All participants will have the possibility of training specifical topics from their daily work and all will improve to a higher level. You will do small presentations – five minutes – you will be videoed and you will receive feed back from the trainer and the participants according to your personal needs.

We’ll work on the following themes

Preparing and structuring

How to use a manuscript

Your body language

Facts and feelings

Using the board, the overhead projector and powerpoint

2 days

Max 8 participants

4. Negotiation skills – the win win strategy

Negotiations take place all the time. In the workplace or in the family, when shopping etc.

Whether you are dealing with small daily problems or long term contracts for the company your communications skills and your preparation are the keys to your successful negotiation result.

Most negotiators are to meet again, next week, next month or later. To make a long term business relation the win-win strategy in negotiations is the only way.

In this course you will experience that the win-win strategy is about being able to search for common values and common interest among you and your negotiation partner in order to give him what he came for – without lowering your own goals.

Content of the course

The win-win strategy

Conflict strategies

Separate focus on person and problem

Keep focus on interests – not on statements

Base the solution on common criteria

Best alternative to a negotiations solution

2 days

Max 12 participants

5. Conflict solving

The course will give you the option of working with conflicts in the workplace and your role as a manager solving these.

You will get to know about tools for conflict solving. The training will be based on situations or problems from your daily work.

With the participnats and the trainer you will have the option to train the methods and to have a dialogue about the opportunities when using these methods.

Themes

Understanding conflicts

Communication under conflicts

Solution orientatet dialogue

Attitudes to conflicts

1 day

Max 8

6. Difficult managerial talks

It is important for a constructive communication in the workplace that problems are approached before they grow big.

The manager will learn how to take the initiative to a difficult topic with an employee, boss or colleague. First of all it is a question of knowing a well working method to prepare and to fulfill the dialogue effectively. Second it is important that you know your own pattern of reaction in tense situations.

In this course you will get to know how to plan and guide a dialogue towards a decision in cooperation with the other person in theory and practice.

The training situations will be taken from your daily managerial life.

1 day

Max 12 participants

Training formats and methods

All practical training will involve the participants worklife situations. The priority focus will be how the managers can implement the tools back in the workplace. If possible we prefer follow up activities 1-3 months after the course.

Tailoring the training

When planning training with our clients we have two priority aims. First – before signing the contract, we are careful to have a thorough preparation phase in cooperation with the customer including a pre-meeting and interviewing some participants of the course or their representatives. Second – when starting the course, we secure understanding the motivation of the participants and the expectation from both sides – the participant’s and the trainer’ side. This approach to planning and fulfilling our courses we believe will give the client and the participant the achieved result.