When you book to travel with us, the tickets you buy are non-refundable. However, we do understand that sometimes plans change and you may need to amend your booking.

easyJet is a digital airline. Our Customer Services Team is there to help customers who are unable to manage their bookings online or are in need of special assistance. Where it's possible to make changes to your booking online we will apply an additional fixed charge on top of the charges below if you ask our Customer Service team to do it for you.

Online

Contact center

Cancellations within 24 hours of booking
per booking

$38

$45

We will provide a full refund minus an administrative charge.

Earlier flightper passenger

$30

-

If you would like to move to an earlier flight (subject to conditions and availability) on the same day as your original return flight, you can check availability on our mobile app or at the airport.

Rescue fee
per passenger

$120

-

If you arrive at the airport late, but within two hours of your original flight's scheduled departure time, you can transfer to the next available flight.

Spelling mistakes & title changes

FREE

FREE

If you make a spelling mistake, (e.g. Nick to Nicholas, or Joness to Jones) or need to change a title you can do this for no extra charge.

Name change - more than 60 days before travel
per passenger, per flight

$23

$29

If you would like to transfer your booking to a different passenger, you can do so for a fee, but without paying any fare difference. This is cheaper to do further in advance.

Name change - 60 days or less before travel
per passenger, per flight

$68

$73

Flight change - more than 60 days before travel
per person, per flight

$23 + fare difference

$29+ fare difference

If you need to change your flight date, time or route, the earlier you make the change the cheaper it will be as it means we have more chance of being able to re-sell your original seat.

Flight change - 60 days or less before travel (off-peak season)changes made 2nd September - 14th June
per person, per flight

$45 + fare difference

$50+ fare difference

Flight change - 60 days or less before travel (peak season)changes made 15th June - 1st September
per person, per flight

$68+ fare difference

$73+ fare difference

You can pick your favourite spot on the plane by buying one of the seating options below.
If you don't select a seat we'll assign seats randomly for free when you check in and will do all we can to ensure everyone on the booking sits together. However this is not guaranteed, especially when checking in closer to departure.

Our low fares include one cabin bag free of charge with no weight restriction. As long as you can lift the bag into the overhead lockers without assistance then the bag will be accepted into the cabin.