Missing in-game currency purchased from PS Store

Learn how to fix issues with currencies such as Fortnite V-Bucks, FIFA Points and Call of Duty Points not appearing after being purchased from PS Store.

How does an in-game currency purchase work?

When a player purchases an in-game currency from PS Store, the transaction is verified and then communicated to the game servers. There are a couple of scenarios that might cause this transaction to fail. Please follow the troubleshooting steps below to identify your issue.

Is there a regional issue?

Please check the region of your account/PS Store and the region of the game you are trying to buy currency for. DLC and add-ons are locked to the region of the PS Store they were purchased from and will not be compatible with discs from another region.