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Safaricom Knows Allot About Network Intelligence and Subscriber QoE

As demands on carrier network continue to grow, driven by more video traffic, a rapidly growing number of connected devices, AR/VR, and many more business and consumer applications, maintaining a high quality of experience (QoE) becomes critical.

In order to ensure consistent service quality and to be able to address potential issues before they impact customers, providers must have insight into their network performance. They need to know who is on their networks, what they are doing, and what is consuming bandwidth or causing bottlenecks. Network visibility is even more important with today’s endless cyberattacks, threatening not only network providers, but their millions of customers.

“With the visibility, control and security solutions provided by Allot, we will deliver added value with heightened quality of experience and protection to our customers from the rising cybersecurity threats, including DDoS attacks, phishing and Cryptojacking,” explained Thibaud Rerolle, Safaricom’s CTO.

Safaricom is the latest global Tier 1 operator to deploy Allot’s network intelligence technology to deliver better and safer experiences for their users – including protection against the many online cyber threats to which users may be exposed daily.

Allot’s technology provides a delivers several benefits to Safaricom and its users, including:

Protecting service availability and quality by blocking inbound and outbound DDoS attacks,

Enhancing QoE through improved streaming quality,

Optimizing network resources and customer service plans to maximize revenues,

As operators across the globe begin building our 5G infrastructure and launching new services and as even more devices are connected to those networks, they will represent new targets for cyber criminals. The network visibility and security that vendors like Allot provide will be instrumental in defending against cyber threats and ensuring continuity of experience for all users. We’re in a mobile world and there’s no turning back.

Web-scale Networking

The idea of Web-scale IT is more than just another 'hot' buzzword or problematic disruption. What started with data center operators has become mainstream thinking in large enterprises, and it's now driving changes in service provider operations, as well. Web-scale tools that allow application development to move quickly have also created some challenges for service provider networks.