Navigation

Investment Specialist, Cantonese and Mandarin Required

As an experienced advisor, you thrive providing investors with professional guidance and advice. As a proven business developer your primary goal will be to consolidate assets held outside of TD through key prospecting activities such as lead generation, phone outreach, centre of influence and community development, customer referrals, and TD partner engagement. As an influencer in your community, building relationships comes naturally to you. You are a dynamic and dedicated professional who will find the right solutions for your clients every time.
When it comes to creating highly personalized client investment strategies, on a day to day basis you'll provide investment recommendations, open new investing accounts, and initiate transfers of assets from other financial institutions. As a natural relationship builder you will identify referral opportunities to other TD lines of business, such as branch and wealth partners. Above all else, your responsibility as an Investment Specialist is to deliver an extraordinary client experience – by fostering a relationship of advice, trust and confidence with your clients.
About this Role
Customer Experience
• Provide exceptional money-in advice at every customer interaction
• Prospect, identify and onboard new TD Investment customers by using effective sales techniques and through the use of discovery and triage, including financial planning delivered through specifically designed tools and resources
• Deepen investment relationships with TD customers by offering investment advice and consolidating OFI assets
• Build and maintain expert knowledge of the markets and our products and services to be able to effectively and efficiently assist our customers
• Ability to guide customers through the planning process and provide suitable recommendations to clients with <$250K in investable assets
• Possess comprehensive understanding of the local market, competitor offers, and economic trends
• Exercise strong judgement to deliver mobile-based customer interactions/experience
Team Dedication & Support
• Report to Area Manager with ability and adaptability to work independently and remotely
• Participate fully as a team member and contribute to a positive and professional work environment by actively participating in all coaching, training, campaigns and huddles
Business Results
• Follow a disciplined sales plan to accelerate profitable revenue growth and enthusiastically explore and secure new business development opportunities
• Use TD lead generation tools for existing clients and prospect for net new clients and customer discovery meetings
• Actively participate in local TD marketing and community events to gain new opportunities for TD
• Partner with other non-branch TD sales teams (Mobile Mortgage Specialists, Mobile Advisors, Everyday Banking, and more) to find opportunities for growth
• Keep current on all Bank product offerings, comparing, assessing and differentiating with competitor offers
• Review, submit and follow up on OFI transfer requests and any other relevant or regulatory documents
Internal Practices & Processes
• Demonstrate operational excellence through adherence to all TD compliance functions
• Be knowledgeable of and adhere to Bank and industry conduct codes with securities laws and regulations
• Understand and apply Bank/Branch operating policies and procedures
• Ensure necessary due diligence to support the accuracy of all customer transactions

Skills Required:

Job Requirements
• Mutual funds license (IFIC, CSC or equivalent) required
• Successful completion of at least one of the following: PFP or CFP within 24 months of start date

Benefits and Other Information:: Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.