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Customers
of
the
world,
unite!
Recently
I
was
discussing
high
tech
with
my
mother,
who
continues
to
hold
out
hope
that
computers
are
only
a
fad.
I
can't
blame
her.
First
impressions
are
powerful,
and
her
first
impressions
of
high
tech
came
from
statistical
analyses
on
a
university
mainframe
using
... [ + Read more ]