Park Policies

For questions about our policies please contact us at (760) 376-1000

CAMP KERNVILLE POLICIES

WELCOME to Camp Kernville in Kernville, California

The following policy has been chosen to offer a pleasant atmosphere and enjoyment of our Park.

GENERAL

CHECK-IN: Check-in time is between 3pm and 10pm for Camp Sites (*See RV Rental Agreement for RV Rental Check-in times), unless other arrangements have been made with the Front Desk. *No arrivals after 10:00pm. If you arrive prior to 3pm and your site is available, you may be subject to half-a-day fee (dependent on arrival time). Reserved sites will be held until 10am the day following your arrival date. If you have not checked in before this time, you are considered a ‘no show.’ Your site will then be released back to Camp Kernville thereby forfeiting both your payment and site.

CHECK-OUT: Check-out time is 11am for Camp Sites and RV Rentals. Depending on reservations for incoming guests, you may be able to pre-arrange a late check out with the Front Desk. If you have not made late check-out arrangements and do not vacate by the check-out time, you will be charged the equivalent of an additional day’s rate for site AND RV Rental (if applicable). If your failure to vacate your site interferes with the check-in of another guest at that site, you will be charged the additional day rate(s) in addition to a $100 penalty fee.

TRAILER SPOT: Any site booked with ‘backward’ hookups (sites 41, 58, 78, and 83) may be spotted (pulled in rather than backed in). You must prearrange this service with the Front Desk prior to your arrival date and prepay spot fee. Trailer spots must arrive between 1pm and 3:30pm (early check-in fee is waived). If you arrive after 3:30pm and we have maintenance staff available to spot trailer, your fee will be 2x the regular rate. If you arrive after 3:30pm and maintenance staff is not available to spot your trailer, you may back in to your site for the night. Maintenance staff will spot your trailer the following day between 8am-11am.

PAYMENT: Full site payment is required at the time of booking. Booking fees of 3.75% are applied to any booking not paid for in cash. Online courtesy charge of $3 is applied to any booking made through our booking website. Site lock fees are due at the time of booking. Any additional site fees, including but not limited to, extra guests, visitors, extra vehicles, electrical surcharge, etc. will be due at time of check-in.

MINIMUM STAY REQUIREMENTS: Camp Kernville has a four (4) night minimum stay on all holiday weekends (including but not limited to Whiskey Flat Days, Memorial Day, 4th of July, Labor Day, and Thanksgiving). There is a three (3) night minimum stay between May 16th and October 15th. There is a three (3) night minimum stay on special event weekends (please see website for scheduled events). Premium sites have a two (2) night minimum stay during the off-season.

EMERGENCY PREPAREDNESS PLAN: We are required by the State of California to make an Emergency Preparedness Plan available to our campers, tenants, and/or residents. We have created a board next to the Welcome Center (located at the Front Office) giving you information regarding evacuation routes, emergency services, etc. Copies of the entire plan are available to you (upon request). If you would like a copy, please inquire at the office.

DAILY RESERVATION CANCELLATION: (MONTHLY GUESTS REFER TO CONTRACT)

If you choose to cancel your reservation, we must receive a written request 30-days prior to your scheduled arrival date. A raincheck will be issued as your refund in the amount of your deposit minus a $10 cancellation fee (booking fees, online courtesy charges, and site lock fees are ALWAYS nonrefundable and will not be counted towards any future rainchecks.) Rainchecks are good for one-year from the original reservation arrival date and are nontransferable and not valid over holiday weekends. Once a raincheck is applied, any cancellation or date modification of that raincheck will result in total forfeiture of the raincheck. Any cancellation within 30-days of your arrival date will result in a total forfeiture of your deposit. Camp Kernville does not, under any circumstance, issue monetary refunds. You will have chosen to forfeit your payment under any of the following situations: choose not to fulfill your agreement (read/sign/return Park Policy), are asked to leave, do not give proper 30-day written cancellation notification, and/or fail to show up. If your reservation is booked more than 6 months in advance, you are financially responsible for the entire booking – you may not decrease the number of days reserved.

You may request a specific site, however; we guarantee only that your reservation will be placed within a particular site type, such as ‘Premium Water Front’ or ‘Base Full Hook Up’, etc. unless you pay for the applicable site lock fee. Site lock fees are waived for any booking made 1-year in advance. Site lock fees are waived for any booking of 5+ sites. If any site cancellations occur resulting in the booking number to drop below 5, site locks are removed for remaining sites unless paid for in advance by customer.

Check in time is between 3pm and 10pm (no arrivals after 10pm). Check out is before 11am.

Any trailer requiring a spot must arrive between 1pm and 3:30pm. *See the Trailer Spot Section of the Park Policy

Cable TV is NOT offered. WIFI services range from excellent to spotty depending upon location within the park and total overall usage of the service. We do not guarantee availability or that all devices will connect to our WIFI.

Site rates are based on 2 adults (children under 6-years of age are free, six-person max occupancy). Group rates are based on 2 adults (children under 6-years of age are free, ten-person max occupancy). Each person is counted as an occupant regardless of age.*See the Visitor Section of Park Policy

RV’s must be self-contained and RVIA approved.

PETS – See Pet Policy for Restrictions. Pets are not permitted in RV rentals unless unit is designated ‘Pet Friendly.’ Fees may apply.

*Names of additional adults and children registered to or visiting your site must be provided to the Park. By entering into a reservation agreement and/or by arrival at the Resort, you acknowledge the responsibility to obtain, review, and agree to the terms of the Park Policy and any addendum. Our Park Policy is included with this Reservation Confirmation, is available in print at Camp Kernville Office, and online at www.campkernville.com

QUIET HOURS – Between the hours of 10pm - 7am, loud music, loud conversation and/or any other activity that may disturb other guests is not allowed. Please do not expose your neighbors to excessive or offensive noise at any time. Music with profanity and/or explicit lyrics is NEVER allowed. Generators are not allowed to be run on property.

ALCOHOL/SMOKING – The smoking of cigarettes, e-cigarettes, cigars etc. is NOT permitted in any building or within 25’ of a building entry/exit door. All cigarette butts must be extinguished and discarded of in trash receptacles. Open alcoholic beverages are not allowed inside the Front Office. Excessive use of alcoholic beverages is prohibited. Consumption of alcohol by those under age 21 is prohibited. California laws including those prohibiting open alcohol containers and driving under the influence apply to all operators of ALL motorized vehicles within the Park.

SECURITY – To promote security with the Park, all guests and visitors are required to wear wristbands and to display car passes issued by our Front Desk. No soliciting is allowed in the Park. If you observe inappropriate use of campground facilities, please report this behavior to the Front Office, Security or Maintenance immediately or call the emergency number posted on the office door.

-RV site campfires must be fully contained in approved fire pits/grills and must not be left unattended. Burn restrictions may apply depending upon directive from United States Forestry Department or in the event of a local wind advisory.

VEGETATION AND WILDLIFE – Vegetation may not be pruned, cut, or removed. Feeding of the wildlife including but not limited to raccoons, deer, ducks, etc. is strictly prohibited.

CAMPSITES

GENERAL

-One fire ring, one utility table, and one picnic table is allowed per site. Please do NOT place personal BBQ’s and/or fire pits directly on Park picnic tables but rather on the utility table provided. Park fire ring is to stay on the ground at all times. If you choose to move them on your site, we require you to return them to their original position prior to checkout.

- Cable TV is NOT offered. WIFI services range from excellent to spotty depending upon location within the park and total overall usage of the service. We do not guarantee availability or that all devices will connect to our WIFI.

-All RV’s must be owner occupied, RVIA approved, self-contained, clean, well maintained, and have a 3” sewage hookup. Sewer connections must be sealed and the sewer line bridged to comply with Kern County health regulations. *Camper vans, Class A motorhomes, and Class C motorhomes rented through Cruise America, El Monte RV, or any other nationwide rental company exempt as long as registered guest is insured on unit and solely responsible for the driving, set up and liability of the unit.

-All black and grey water MUST BE disposed of in the sewage drain. If you are in a site that doesn’t offer a sewer hookup, you MUST dump all black and grey water at the designated dump station in the Park.

-The use of a water pressure regulator is highly recommended.

-RV’s are limited to a width of 8.5’ exclusive of slide outs. Travel trailers are limited to a length of 45’, must not have slider doors, or front (hitch side) bay windows.

RV SITES

-RV Site sizes vary. For RV’s 34’ or greater, a tow vehicle is allowed at an additional charge. Sites may offer a combination of 30 AMP and/or 50 AMP electrical service, water and sewer hookup. Please make sure to book a site that fills your specific needs.

-Maximum of one (1) RV, and (considering space limitations) one (1) tent and one (1) vehicle parked on the site. Group sites allow a maximum of one (1) RV, and (considering space limitations) two (2) tents and one (1) vehicle parked on the site. All must fit neatly within the site and may not be parked or stored beyond designated site area. *If you park your ‘included’ vehicle in overflow, it will be considered an extra vehicle and charged the applicable rate.

-RV and vehicles must be owned, insured and registered in the office by the guest of that space. Proof of ownership may be required. *Camper vans, Class A motorhomes, and Class C motorhomes rented through Cruise America, El Monte RV, or any other nationwide rental company exempt as long as registered guest is insured on unit and solely responsible for the driving, set up and liability of the unit.

TENT SITES

-Site sizes vary and are not expressly designated in any one area as they are interchangeable with RV Sites. All sites contain water and electric hookups (you will need an adapter to plug in regular household plugs).

-Each site allows two (2) tents and one (1) vehicle. Group sites allow for up to three (3) tents and one (1) vehicle. All must fit neatly within the site and may not be parked or stored beyond designated site area. *If you park your ‘included’ vehicle in overflow, it will be considered an extra vehicle and charged the applicable rate.

BEACH GUIDELINES

-DISCLAIMER: The Kern River can be a swift and dangerous river. We DO NOT have a lifeguard on duty. Swim at your own risk. Please make sure to take all safety precautions necessary. Children and novice swimmers must be supervised AT ALL TIMES!

-Fires are NOT permitted on the beach at any time.

-EZ UPS: Each campsite is allowed one (1) EZ UP on the beach depending upon availability. EZ UPs must come down every other day and during windy conditions.

-Glass of any kind is NOT permitted on the beach. All cigarette butts must be extinguished and discarded of in trash receptacles.

- Please do not expose your neighbors to excessive or offensive noise at any time. Music with profanity and/or explicit lyrics is strictly prohibited.

RV AND OTHER VEHICLE WASHING: Strictly prohibited on Park grounds.

OUTDOOR TRASH CONTAINERS: Campsites are to remain clean and free of uncontained trash at all times. Dumpsters are located throughout the park for your convenience.

OCCUPANCY:

-The maximum occupancy is 6-people per site and 10-people for sites designated as ‘group site’. Each person is counted as an occupant regardless of age. All persons staying on a site must be registered by name with the front desk and a fee paid if applicable.

-All guests must be preregistered at the Front Office. The number of people preregistered at check-in are charged for the entirety of the booking. Wristbands are issued at time of registration and must be worn on your wrist throughout your entire stay. If registered guest(s) isn’t wearing a wristband(s), he/she will be escorted to the office to replace wristband.

-If you have any guests visiting you on park grounds (for any length of time,) you MUST register your guest with the Front Office and pay applicable fee to receive a wristband.

-Unregistered guests and/or visitors will either be charged double the daily rate/person/day OR you will be asked to leave the park without refund. *This decision is determined by Park Management.

-No one may sleep inside vehicles parked at site or in overflow parking.

-The use of an RV Site and the RV thereon is intended for recreational purposes and may not be used for residential or commercial purposes and may not be subleased. Use of your RV, by someone other than you, the owner, must be preapproved by the Park General Manager.

CHILDREN: Children should have adult supervision at all times, especially at the beach and restroom facilities. Parents are fully liable and responsible for the acts and conduct of their children. The Park has a 10pm curfew for anyone less than 18-years of age. After 10pm persons under 18-years of age must return to their site unless accompanied by their parents.

-Visitors that are not preregistered will be considered unregistered and will pay double the daily rate.

-All guests entertaining visitors at the Park shall be responsible for their conduct while on the Park premises and shall be responsible for damages or incidents incurred by the visitors.

-Any guest not adhering to this visitor policy will lose all visitor privileges with the Park. All passes will be issued at the Park’s discretion. The 5mph speed limit and other policies in the Camp Kernville Park Policy apply to visitors.

WHO IS A REGISTERED GUEST? The named adults listed on the Reservation/Booking Confirmation or RV Rental Agreement and their household minor children (under age 18, or under age 22 for college students.)

WHO IS A VISITOR? Adult children, grandchildren, other relatives and friends require registration as visitors. If visitors of yours are found to be unregistered on your site or in the resort, fees will be applied to your account at double the regular visitor fees and can be grounds for termination of your rental agreement.

ON WHEELS

-The speed limit within the Park is 5mph. All operators of motorized vehicles must be at least 16-years of age and possess a valid driver’s license. Drivers 18-years or younger must provide the front desk with a copy of their driver license. All motor vehicles must be in good operating condition and carry liability insurance.

-We prohibit off-road motorcycles, ATVs, golf carts, and electric and/or motorized scooters to be ridden on the premises. All must remain on a trailer parked in overflow at all times. Additional parking fees may apply.

PARKING

-Each booking includes one (1) vehicle in the base price. Vehicle must be preregistered at the Front Office and is issued a car pass that must be displayed on driver side dash, facing outward at all times. This vehicle must be parked on your site. If you are unable to fit your vehicle on your campsite, you will need to park in overflow (fees will apply).

-If you have any additional vehicles or guests visiting you on park grounds with a vehicle (for any length of time,) you MUST register those vehicles with the Front Office and pay applicable fees. Overflow parking passes will be issued. Vehicles with an overflow pass are not authorized to park at any campsite.

-Unregistered vehicles will either be charged double the daily rate/vehicle/day OR you will be asked to leave the park without refund. *This decision is determined by Park Management.

-Unregistered, and or vehicles parked in unauthorized areas are subject to towing and/or impound at the owner’s expense. ALL vehicles require a car pass issued by the Front Office.

-Do not park in any ‘empty’ campsite as this will result in you being charged the equivalent of that site’s day rate. If your failure to move the vehicle timely interferes with the check-in of another guest at that site, you will be charged the additional day rate and a $100 penalty fee.

GENERAL INFORMATION: Each RV is stocked with all kitchenware, necessary appliances (Aljo does NOT have a working oven,) exterior rug, 2 outside chairs, and 2 rolls of RV toilet paper. Linens are available upon request and availability (additional fees apply). TV/DVD setup is available upon request and availability (additional fees apply). *Jayco, Keystone, and 2006 Prowler come with a TV/DVD setup which is included in the price.

DEPOSIT: At the time of booking, you are required to pay for 100% of the entire stay as well as a $100.00 (one hundred dollar) cleaning and cancellation deposit.

PETS: The following units are pet friendly: 2000 Prowler (Site 42), Aljo, Springdale, and Sprinter. There is a two-pet maximum and an applicable cleaning fee charged per pet at time of check-in. See *Pet Policy for complete rules and restrictions.

RV CANCELLATION POLICY:

-Notified 30-Days Prior to Arrival – Any cancellation of an RV rental must be done so in writing 30-days prior to arrival date. You will be granted a ‘raincheck’ (amount paid for reserving RV and site) good for one-year from arrival date (nontransferable and excluding holidays). The $100 security deposit, booking fee, online convenience charge, and site lock fees are forfeited and nonrefundable under any and all circumstances.

-Notified within 30-days of Arrival – Any cancellation within the 30-days will be a forfeiture of your camp site deposit AND RV rental deposit. You will be refunded the security deposit of $100.00

ADDITIONAL CHARGES:

-After Hours Check-in: $50.00

-Pet Fees: $25/pet

-Linen Fee: $25.00 *Fee charged 24-hours prior to arrival. No refunds once charged. *Linens must remain inside RV Rental unit at all times. Any loss or damage will be charged to customer at the posted retail rate per each individual item. (See posted rates at Park Office)

-TV/DVD Rental: $25.00 *Fee charged 24-hours prior to arrival. No refunds once charged. TV/DVD must remain inside RV Rental unit at all times. Any loss or damage will be charged to customer at the posted retail rate per each individual item. (See posted rates at Park Office)

-E-Section Dump: $100 for 3rd party to complete (available only during the week and based on their ability to schedule) or $300 for Camp Kernville to complete (weekends and in the event 3rd party is unable to accommodate).

CHECK-IN:

-During Business Hours – You will be walked through the basics of the RV rental. It is the Renter’s responsibility to understand the basic mechanics of the RV to avoid any problems.

-After Business Hours – You will incur an after-hours check in convenience charge so we are able to accommodate your arrival and do walk through outside of normal business hours. (Please call in advance for office hours as they fluctuate depending on the season)

-The maximum number of guests permitted in the RV rental is six (6) people inclusive of all minor children. The Mallard is an exception and only allows four (4) people inclusive of all minor children. *See Cancellation Policy and Occupancy Section for details.

CHECK-OUT:

-Prior to check-out: Make sure to clean the unit by wiping down all counters, cooktop, table, refrigerator, sinks, tub/shower, and toilet. Sweep and mop floor (if RV has carpet, Camp Kernville will vacuum). Wash all kitchenware (pots, pans, dishes, etc.) and replace in cupboards.

-A Camp Kernville employee will inspect the trailer to assure the RV has been returned to us clean and without damage or missing inventory. In the event the RV needs cleaning (other that tanks dumped,) you will be charged a minimum of $40.00. If any damage was incurred during your stay, repairs will be deducted from your deposit. If damages exceed the deposit, your credit card on file will be charged the difference.

-RV security deposit may be held for up to 14-days after check-out.

DISCLAIMER:

-Placement of RV rental in a site without sewer is dependent on the discretion of Management. If your request is granted, you understand the unit is to be self-contained and is unable to be dumped without charge. You understand you will receive an additional $100 convenience charge to have the RV dumped by a 3rd party company arranged by Camp Kernville (may only be dumped Monday-Friday.) If the RV must be dumped by Camp Kernville over the weekend, outside of 3rd parties regular business hours, or 3rd party is unable to arrange a dump, you agree to a $300 convenience charge and that you must vacate the unit for 6-hours (dumping requires us to break down, move, dump, and reset trailer). If the unit must be dumped more than once, your card will reflect a $300 charge for each subsequent dump.

-In the event that the RV rental has been damaged prior to your arrival and we are unable to provide the RV to you, we will make every effort to provide you will another rental (if possible). If we are unable to provide you with a rental, Camp Kernville, will refund your full deposit and cannot be held liable for any inconvenience that is caused to you.

PET POLICY

You may have up to two (2) pets in the Park.

Pit Bulls, American Staffordshire Terriers, Rottweilers, Wolf hybrids, any mixes thereof and any dog exhibiting aggressive behavior are not permitted in the Park. Please be aware that any visitors you may have may not bring their pets.

Pets are permitted in pet friendly units (fees apply).

Your pet must be on a short leash (6’ or less) at all times including when at the beach.

Pets are not permitted inside the Front Office or any bathroom/laundry facility.

The Pet Run in the northwest area of the Park is the ONLY designated place for your pet to relieve itself. Solid waste must be picked up and disposed of immediately. We do understand that accidents may happen in other areas, and if so, the waste must be picked up immediately.

Please keep pets off your neighbor’s sites.

Your pets should not be left outside and/or unattended at any time. Barking must be controlled to avoid disturbing others at all times. Please keep your pet inside your RV after 10pm.

LIABILITY – Guests agree to release and forever discharge Tower Corporation Kernville, DBA Camp Kernville, it’s insurance carriers, agents, servants, successors and assigns, herein after the ‘Released Party’, from any claims, demands, actions, causes of action and liability whatsoever, in any manner arising or to arise out of, said Released Party’s decision to provide facilities and services to guests. Guests acknowledge that the Released Party in no way can guarantee that acts of vandalism, theft, fire, flood or other damage will not occur. Further, guests agree to specifically indemnify and hold harmless the Released Party for any and all injuries and personal property damage that arise at the Park even though same may have resulted from the comparative, joint, concurring or contributory act, omission, fault or negligence, whether passive or active, of the Park or any agents thereof.

Refer to additional terms regarding your stay on your reservation form or Site Rental Agreement. The Park Management reserves the right to amend, revise and add to the Park Policy at any time.

FAILURE TO COMPLY WITH ANY ONE OR MORE OF THESE POLICIES INCLUDING BUT NOT LIMITED TO THE VISITOR AND PET POLICIES MAY RESULT IN YOUR LEAVING THE PARK WITH NO REFUND AND FUTURE RESERVATIONS BEING CANCELLED.

ARRIVAL TIMES

3:00 PM - 10:00 PM

If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT

Payment for retail items and gift certificates is collected at the time of purchase.

CHILDREN & PETS

Children are welcome with an accompanying adult. Children age 5 and under stay free. Pets are welcome. Dog Policy
We take'em tall and we take'em small as long as they are friendly and not one of the following breeds: Pit Bull, Rottweiler, Doberman, Chow-Chow, Akita or any version thereof (including mutts with the above partial pedigree.) If you do bring a dog to our park from the above list, you will be asked to leave the grounds immediately thereby forfeiting your deposit and paid balance.
All other dogs are welcome at our park but must be on a leash at all times, never left unattended and always picked up after. If you do not abide by these rules, you will be asked to leave the grounds immediately thereby forfeiting your deposit and paid balance.
We now have an exercise area for our pet guests.
*Our dog policy is strictly enforced for your safety and comfort.