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Topic Review (Newest First)

11-13-2014 04:13 PM

PratoN

Quote:

Originally Posted by Ronneighll G

Wouldn't a change in air filter void warranty tho?

Uhh, negative - especially as a stock replacement. Unless they can prove that your modifications caused the damage.

11-13-2014 02:08 PM

Ronneighll G

Quote:

Originally Posted by danbfree

Ya, we have the same car... I considered an older BMW or Audi but really wanted the peace of mind with the warranty... But a $39 air filter mod helped out too with power and my DCT and I'm going to add fog lights soon... Best of luck to you!

My car has fog lights! And leather interior. The only thing i'm missing from my BMW was the sunroof and the power of course. I love this car and would plan to keep it, but hopefully these problems get fixed soon. I too traded it in for the peace of mind. Wouldn't a change in air filter void warranty tho?

11-13-2014 01:48 PM

FordService

Quote:

Originally Posted by Ronneighll G

Thank you! And no, not yet really. I just called the dealer but they are just busy. Reading thru this forum, it seems like this problem is persistent even if they fix it. My car has 38k and my gf's has 52k miles iirc.

You're welcome. :)

Let me know when you set up an appointment for them, and I'll check into some options.

Meagan

11-13-2014 12:40 PM

danbfree

Ya, we have the same car... I considered an older BMW or Audi but really wanted the peace of mind with the warranty... But a $39 air filter mod helped out too with power and my DCT and I'm going to add fog lights soon... Best of luck to you!

11-13-2014 12:36 PM

Ronneighll G

Quote:

Originally Posted by danbfree

You can try any Ford dealer and also, because it's a CPO, that may be more likely to get you a free loaner car that's normally only really able to negotiate when you are still under the 36k bumper to bumper warranty... Plus, the Ford reps here have been great, they can help make things happen for you. :)

Now, the repairs themselves have gotten much better. The techs are more experienced doing the repairs now and they have revised the seals and clutch packs a number of times. As for grinding, it could be actuators not working right, who knows, but there is evidence that the repairs are getting better and with them covered up to 100k now I wouldn't panic yet... Focus's are great cars other than a few glitches, I'd just give it a chance.

I do believe in the car. It drives nice and looks nice too, especially the hatch. It's just that I don't want to have lingering problems in my car not because it is old. And iIll try to call other dealers too see if they can do it for me. I just trust those guys more than the dealers close to me haha. Thank you for the advice! i am just trying to justify leaving BMW for this, albeit my bmw was 6 yrs old and starting to do it's BMW thing where it starts breaking down out of warranty.

11-13-2014 12:32 PM

danbfree

Quote:

Originally Posted by Ronneighll G

I'm just waiting for their call for they're always busy. If only i can return the car but CA doesn't have cooling off laws. It is too late now.

You can try any Ford dealer and also, because it's a CPO, that may be more likely to get you a free loaner car that's normally only really able to negotiate when you are still under the 36k bumper to bumper warranty... Plus, the Ford reps here have been great, they can help make things happen for you. :)

Now, the repairs themselves have gotten much better. The techs are more experienced doing the repairs now and they have revised the seals and clutch packs a number of times. As for grinding, it could be actuators not working right, who knows, but there is evidence that the repairs are getting better and with them covered up to 100k now I wouldn't panic yet... Focus's are great cars other than a few glitches, I'd just give it a chance.

11-13-2014 12:19 PM

Ronneighll G

Quote:

Originally Posted by danbfree

With Ford the warranty follows the car no matter how many owners so it actually doesn't matter that it's a CPO. As long as it has less than 60k the factory warranty covers it and up to 100k on the transmission if it's clutch pack/seal related with the new customer satisfaction program... but anyway, definitely bring it in. If you can duplicate it consistently then that's not acceptable at all. Take a shop tech along for a ride if you have to.

I'm just waiting for their call for they're always busy. If only i can return the car but CA doesn't have cooling off laws. It is too late now.

11-13-2014 11:26 AM

Ronneighll G

Thank you! And no, not yet really. I just called the dealer but they are just busy. Reading thru this forum, it seems like this problem is persistent even if they fix it. My car has 38k and my gf's has 52k miles iirc.

11-13-2014 11:25 AM

danbfree

Quote:

Originally Posted by Ronneighll G

I thought so too. I would hear the shift grind and engage when downshifting. I can certainly duplicate it anytime I need to. What actions should I take? I just got a car not even for a week and am already disappointed that it is having this issue. It is a CPO so I don't have to worry about repairs.

With Ford the warranty follows the car no matter how many owners so it actually doesn't matter that it's a CPO. As long as it has less than 60k the factory warranty covers it and up to 100k on the transmission if it's clutch pack/seal related with the new customer satisfaction program... but anyway, definitely bring it in. If you can duplicate it consistently then that's not acceptable at all. Take a shop tech along for a ride if you have to.

11-13-2014 11:21 AM

FordService

Quote:

Originally Posted by Ronneighll G

Hello guys. I just purchased my focus last saturday and started hearing the "grinding" noises. I've been reading that these are normal for the DCT but I am thinking, is it really? I have not had any concerns yet except for that and rough idling, which the dealer promised to take care of when I make the schedule. I've been reading everyone's post and the car seems dangerous to keep? My gf purchased a 2012 focus and sometimes her transmission jerks too.

Welcome to the forum!

Have you had the chance to go to the dealer for either vehicle? Please let me know, along with the mileage for both.

Meagan

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