HP 6930P Bios Administrator Password

Is there a way to reset the bios admin password if you have access to the bios? I have full access to the bios through an hp tools account and another created in the bios. There is no option to reset the bios admin password from another admin account. HP had me pull the battery under the keyboard to reset the bios but it did not work. I wanted to apply a firmware update but needed the bios admin password.

Re: HP 6930P Bios Administrator Password

HelloI`ve got also problem with 6930p I made mistake during setting administrator password and now i cant use it anymore. You write that You use hp tools account - it is a build user?Please help me with this.

Re: HP 6930P Bios Administrator Password

I've already found a solution. I removed main battery and rtc battery for about 5 minute. after this time i connect external power and turn on the notebook. Notebook start in recovery mode all users password and cmos setting were reset. So all password were the same as username for example user: biosuser password:biosuser. I was able to enter bios and finally use my notebook Tomek

Re: HP 6930P Bios Administrator Password

The RTC battery is located under the keyboard. There are screws at the bottom of the laptop and tabs on the top of the keyboard that lock it in place. You may have to remove the wireless card to get to the battery.

Re: HP 6930P Bios Administrator Password

While searching for possible solutions, I stumbled upon this thread.Disconnecting the RTC-battery didn't clear the password. When reconnecting the power/battery, the message "Bios Recovery (500)" appears, and nothing has changed, neither the settings nor the password.Bios flash update isn't a solution either, as the password is needed before the update.Would be great if someone's got a solution, where I don't have to change the mainboard.Thanks

Re: HP 6930P Bios Administrator Password

I have the same problem, althouh I have not set a password. I once set n boot options to boot the HDD forst, now I want to reinstall the OS but the machine needs a password before I change the boot order. I have tried teh disconnect RTC battery but to no avail. I wonder if it is somthing to do with eh protect tools.

Re: HP 6930P Bios Administrator Password

Yeah, I have the Protect Tools BIOS config installed also, however there are no options within it. I read in the help section that if you are not a BIOS administrator this opting ma not be available. An HP ProtectTools user is not necessarily a BIOS administrator.

Re: HP 6930P Bios Administrator Password

Sorry, I have compaq 6910p but only set password for F10 key only. Not sure but from instruction no. 7 as below:-7. Replace the RTC battery and reassemble the computer.- might be you need to replace RTC with new one.

6. Wait approximately 5 minutes. (I would wait 15 minutes to be sure).

7. Replace the RTC battery and reassemble the computer.

8. Connect AC power to the computer. DO NOT reinsert any batteries at this time.

9. Turn on the computer.All passwords and all CMOS settings have been cleared.

If that doesn't work then you are out of luck. The manual talks of a feature called HP Sparekey which asks 3 security questions for you to retrieve a lost password. That is new on the 6930p.

On older model laptops (nc6400, 6910p) there is a "stringent security" setting you can enable in the BIOS. If that option was set and you forgot your password, the motherboard has to be replaced. Following the procedure above will not clear the password.

Something tells me that if the sparekey feature is enabled (which it is by default) and someone set a BIOS password then they had to set up 3 answers to security questions. If you don't know them you don't get in.

Re: HP 6930P Bios Administrator Password

I have to call at HP Service Center.They said, The bios password be setted on the motherboard.so,Replace the RTC battery will not be clear the password.The correct way is replace a new motherbord.is that true?

On older model laptops (nc6400, 6910p) there is a "stringent security" setting you can enable in the BIOS. If that option was set and you forgot your password, the motherboard has to be replaced. Following the procedure above will not clear the password.

How am i sure that this Stringent Security is enabled in my BIOS ?

i'm fixing this laptop (Compaq 6910p) for a customer of mine. And i can't find a way to bypass or clear this password.

Re: HP 6930P Bios Administrator Password

with regards to accessing the bios on this HP laptop 6930p elitebook I too had the same trouble

after trying every avenue on multiple posts across the world I decided to try my own method

here is how I was able to finally gain access

the laptop I was repairing was running windows vista but was completely locked out I couldn't even boot into windows as the password for the so and for protect tools was unknown

I did the following

1. Remove the laptop hdd and wipe it using a PC ( install it to the shut down PC, turn on, boot in, the os will ask you to either format the hdd before it can be used or you will have to locate it in disk management)

2. Remove all hard drives that might contain info or windows installs from the said PC leaving just the laptop hard drive in

3. Start the install process of windows 7 on the PC

4. Once the installation process of windows 7 has expanded all files to the laptop hdd and wants the first restart let it shut down the PC, turn off the power completely (for safety reason ofc) and remove the laptop hdd from the PC and replace it back into the laptop

5. Turn the laptop on and quickly insert the win 7 install disc into the laptop DVD rom drive

6. Now this is the good part, because you have installed the os to the first restart no drivers have been installed to the hdd tying it to the PC you started the process off on so the laptop will just resume the installation of windows 7 to the laptop

7. Once all system drivers have been installed go to the HP website and download all the protect tools in the security section on the downloads page and install them, once installed you will be able to set a new bios password

be warned though, removal of the original bios administrator password will still not be possible but you will have full access to the bios

on restarting the laptop if (F10) is pressed to access the bios you will see the new operator as well as the old administrator, select the new one, enter the password you set in protect tools and your in!!!

one other thing is that because I didn't know the password for the administrator I can't use the biosconfigtool.exe that comes with the protect tools

Re: HP 6930P Bios Administrator Password

Russell Jee wrote:Yeah, I have the Protect Tools BIOS config installed also, however there are no options within it. I read in the help section that if you are not a BIOS administrator this opting ma not be available. An HP ProtectTools user is not necessarily a BIOS administrator.

How do you make a ProtectTools user BIOS administrator? In my case it is the oppostie, there is no BIOS password. If I enter the BIOS as guest I have full access. If I login to BIOS as ProtectTools user everything is disabled.