Port Jervis, NY Taxi Cabs

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Tips & Advice

What is a taxi medallion?

Used to identify an individual taxi, a taxi medallion is a series of letters and numbers that is unique to each cab. It is usually located on the hood, license plate, or roof of the taxi, and it may also be listed on your receipt. Getting this information is essential if you want to follow up with the taxi service about a driver's performance or if you leave something in the cab.

How many passengers can ride in a taxi?

The number of passengers that can ride in a sedan taxi is four or five, including the driver. Minivan and van taxis have more capacity. In many states, children are required to be in a car seat in a taxi, so check with the taxi company beforehand if traveling with a child.

Do taxi cabs accept credit cards?

Taxi cabs usually accept credit cards, and in larger cities like Boston, New York, and San Francisco, they are required by law to do so. Taxi drivers have to pay a small processing fee on credit-card fares, and in some cases, they may seek to avoid this fee by telling you they'll only accept a cash payment. In situations like this, take note of the driver's medallion number and file a report to the agency that regulates taxis in your city.

What are some tips for taking a taxi?

To take a taxi, start by either hailing the cab on the street or booking one online or via phone. It's a good idea to do some online research beforehand to get a sense of how much the fare should cost for your trip, as this may help you avoid being taken advantage of by a dishonest cab driver. Also: It's safest to enter and exit the cab on the same side as the sidewalk.

Is it customary to tip a taxi driver?

Yes, it is customary to tip a taxi driver. The tip amount usually ranges from 15-20 percent of the total fare. When deciding how much to tip, give some thought to the quality of service provided by the taxi driver. A good taxi driver is friendly and helpful, and knows the area well enough to get you to your destination without asking for directions.

How does taxi fare work?

Taxi fare is calculated using a meter, which looks at distance traveled and waiting time, and combines these things to generate a fare. Some meters are incredibly sophisticated, offering features such as Bluetooth support for smartphones and tablets, and seat sensors that detect the presence of a passenger.

The dispatcher that I came across was extremely rude and disrespectful. I called her on Friday and Saturday to confirm a taxi to be there by the arrival of the train, but it wasn't. I called her back and she told me to wait 20 minutes. After 20 minutes she cursed me out and hung up the phone, so there were 3 people standing at the train station for an hour not having a car. When I stopped by her office she started yelling and warning to call the police for trespassing. She accused me of "not being able to take no for an answer" and stated "now I'm not driving you, and no one is"

All I can say is WOW this lady went out of her way to help my stranded daughter. She found her at 12am picked her up, allowed her to use the phone to call me in Los Angeles and took her to a hotel safe and sound. I owe her big time!!! THANK YOU for being so caring and compassionate. You are truly my hero!

The dispatchers at this cab company are extremely rude, have zero manners & patience with customers. Name-calling of their customers very common for them. Efforts at relaying complaints to management have fallen on deaf ears. Not much option for calling other cabs as this company own other cabs in town with the same group of rude, unprofessional dispatchers. Save yourself & stay away.

i wouldn't recommend this cab service at all. Its the worst in orange country but the only cab service in the town of port jervis. The person who answers the phone is horrible and brushes you off the phone as if she doesn't care. its a shame that there is so much trash in that town.