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Issue

An HP LaserJet Enterprise 700 color MFP M775 using
the new Formatter Board (CE396-60002) and firmware version 3.2.2 –
3.2.8 will not wake from sleep mode when touching the control panel
or inserting a USB flash drive into the easy-access USB port of the
control panel.

Solution

If you do not want to update the firmware,
purchase and install a Hardware integration pocket (HIP) solution.

Cause

The new Blue Angel 2.0 energy regulation requires
a lower energy usage than previous devices. To help reduce energy
usage, the power to the control panel is turned off when in sleep
mode. As a result of a no-power state, steps that worked previously
to wake the printer from sleep mode will no longer work when using
firmware version 3.2.2 to 3.2.8. For example, touching the printer’s
control panel or accessing the walk up USB port on the control panel
will not wake the printer.

Background

The Blue Angel (Der Blaue Engel) is a German certification
for products and services that have environmentally friendly aspects.

In compliance with the new Blue Angel 2.0, effective
from January 1st, 2014, product models (220v) to be shipped and sold
to European countries that are subject to new Blue Angel regulations
will be implemented with new Formatter PCA. This Blue Angel-compliant
formatter has implemented a new functionality to the power settings
on the printer.

Formatter and Firmware supporting
the Wake on Touch from the control panel

Formatter

Firmware

Wake/Auto On Event menu

Wake on Touch from the control panel

CE396-60001 old

3.2 or older

Not available

Yes

CE396-60001 old

3.2.2 or newer

Not available

Yes

CE396-60002 new

3.2.0 or older

Not available

Yes

CE396-60002 new

3.2.2 – 3.2.8

Available

No*

CE396-60002 new

3.4 or newer

Available

Yes

*Wake from sleep occurs only with ADF activity,
tray activity or opening and closing door front or side doors.

Requirements for a printer to be Blue Angel-compliant

An HP LaserJet Enterprise 700 color MFP M775 model
is Blue-Angel compliant when it meets the following criteria:

Formatter part number CE396-60002 (labeled on the formatter).

Firmware: FutureSmart Bundle version
3.2.2 or newer.

note:

To wake the printer using the control panel,
update the firmware to 3.4 or newer.

Wake/Auto On
to These Events settings in the Administration>General
Settings>Energy Settings menu

note:

If the printer has a serial number CNGXXXXXXX, or a formatter with part number CE396-60001, then the printer does not meet the Blue Angel
certification.