Safety

Service

BNSF plays a vital role in our economy’s supply chain, moving freight across our nation every day. Here we explore how our investments and innovations enable the reliable and efficient delivery of freight.

News & Media

Welcome to the BNSF newsroom. Here, you’ll find news releases, customer notifications and media assets available for use by news organizations. Looking for a media contact within BNSF? Get in touch with us using the Media Contacts list on the left.

BNSF Alumni Association

Suppliers

BNSF purchases material and service items from an extensive list of sources. We seek to acquire quality goods and services at the lowest total cost of ownership by working resourcefully, efficiently, effectively and ethically with both current and prospective suppliers.

Supplier Relationship

Diverse Business Enterprise

We are committed to proactively identify, attract and develop long-term partnerships with certified minority, woman and veteran-owned and small disadvantaged businesses, while fulfilling BNSF Vision and Values.

Suppliers

Customers

Notice!The Rail Central and Track Your Shipment applications will be undergoing system maintenance on Thursday, November 15th, from 5:00 PM to 8:00 PM CST. During the maintenance window, Rail Central and Track Your Shipment may be unavailable.

Ship with BNSF

From the materials that help create products people use every day to the actual finished products, our consistent and cost-effective service takes products of any size to customers when and where they need them.

No matter what you're shipping, BNSF has a service to meet your needs.

New to Rail or BNSF?

Rail Development

Are you developing a new facility or looking to expand? You can rely on BNSF’s team of experts to help educate you on the benefits of incorporating our rail network into your supply chain. BNSF’s Economic Development team can help guide you through the process of expanding, developing or selecting a site.

In the Community

For more than 160 years, BNSF Railway has been an essential connector – safely and efficiently transporting freight from point A to point B. But we don't just move freight; we touch people and communities along the way. We're proud to tell our story and how we strive to be a trusted partner worthy of your respect.

Hazardous Materials

Economic Impact

U.S. and global economies rely on rail, and BNSF is a vital link in the global supply chain. We enable our customers to participate in a wide range of markets in North America and around the world. Recognizing our contribution to our nation's economy, we work to listen and respond to customers' needs, maintain strong corporate governance, provide value to investors, and strategically invest to keep our rail network strong.

Tribal Relations

BNSF Railway’s first-in-the-industry Tribal Relations program seeks to build and strengthen ties with the many diverse tribal nations on BNSF’s network, and to foster within BNSF a greater cultural understanding of these tribal nations, their rights and governance, cultural resources, and other crucial issues.

Our People

The people who work at BNSF are the ones who drive the railroad to success. BNSF people are from all areas of the country and have a variety of skills. BNSF is focused on keeping the railroad moving forward, meeting customers' needs and serving the communities where our employees live and work.

Awards & Honors

Contact Us

At BNSF, we are committed to providing you the information you need to make informed transportation decisions. If you would like more information on any of the subjects contained in this section, please feel free to contact us.

Demurrage and Storage

Demurrage fees are applied to rail cars being held waiting to be loaded or unloaded while at origin or destination. These fees help railroads improve equipment utilization and maintain efficient networks. Reduced rail car dwell translates into faster, more reliable cycle times, and better service.

Tell us a little about what you are shipping to learn more about BNSF's demurrage and storage.

Ag Products

How It Works

BNSF calculates and bills demurrage fees using a debits and credits system to calculate Chargeable Days. Chargeable Days now include Sundays.
Holidays as identified by BNSF are still excluded. Click here for the
BNSF Demurrage Book Summary or
refer to BNSF Demurrage Book 6004-C for
complete terms and conditions. The rules and provisions contained in the BNSF Demurrage Book 6004-C are subject to modification or cancellation at any time and without
prior notice. Any specific provisions take precedence over general provisions, unless otherwise stated.

Rail Controlled Equipment - Chargeable Day Calculations

Debit Days are calculated by adding both Yard Days (Constructive Placement) and Industry Days (Actual Placement). Yard Days occur when, upon arrival at a
BNSF serving yard, cars are not able to be ordered for placement to the customer's facility. Yard Days begin from the first 12:01 AM after the later of Train Arrival
or the Want Date (for empties), until ordered for placement at the customer's facility. Industry Days occur when rail-controlled cars are at a customer facility waiting
to be released. Industry Days begin from the first 12:01 AM after the later of Actual Placement or Want Date, until released.

Credit Days are days allowed to load or unload rail controlled equipment and are used to offset Debit Days. For empty rail controlled cars, one (1) Credit Day per car
will be allowed for loading, except for-Wheat, Durum, and Barley products which receive two (2) Credit Days. For loaded cars two (2) Credit Days will be allowed for
unloading. Credits can only be used to offset debits on the car under which they were earned.

Chargeable Days are calculated by subtracting Credit Days from Debit Days.

Chargeable Days for Empty Cars waiting to be loaded will remain at $75 per day, except in Colorado, Wyoming, and the Bakken region where charges remain at $150 per
day.

Chargeable Days for Loaded Cars waiting to be unloaded will be billed at $150 per day.

Private Controlled Equipment - Chargeable Day Calculations

Chargeable Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement at the customer's facility. Charges will begin at the
first 12:01 AM after notification of arrival and will continue while held on railroad tracks, until order for placement is received. No Credit Days are allowed to offset
Chargeable Days.

Tariffs

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Helpful Tips

Customers should not order more rail cars than their facility can hold and need to manage their inbound pipeline. BNSF provides tools for customers to understand inbound car flows and accruing demurrage.

The BNSF Rail Central online tool is available to manage the incoming flow of rail cars, to order and release, and to manage rail inventory.

The BNSF Customer Dwell Management Tool (CDMT) online tool is used to minimize dwell and demurrage charges. Occasionally customers may have questions or concerns relating to demurrage charges, and resolution to such may be initiated through CDMT. To access the tool,
login on the Customer Portal.

Customer Notifications

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Billing

BNSF's goal is to turn cars as efficiently as possible, thus minimizing dwell and demurrage charges. The Customer Dwell Management Tool (CDMT) is an invaluable tool designed to assist in monitoring current inventory and minimizing car dwell and charges.

Contacts

Automobiles

How It Works

There are basically two different types of extended equipment use for traffic on BNSF Railway, vehicle and railcar storage.

Vehicle Storage

Automotive Storage free time and charges apply to the amount of time a motor vehicle remains at a BNSF automotive facility waiting to be picked up by a haul-away carrier. Notification occurs when BNSF advises the notify party that a motor vehicle is available. Vehicle storage charges are calculated using an averaging methodology once free time expires. Motor vehicles detained on a railcar will also incur a storage charge.

Railcar Storage Charges

These charges will accrue at $150 per day when motor vehicles are detained on a railcar if shipper's location or facility is at capacity.

Helpful Tips

At BNSF it's our goal to simplify all the details so you can focus on what's really important: your cargo.

Vehicle Storage Averaging Methodology

There is free time allotted for each vehicle. Free time is the time between when the motor vehicle is unloaded from a railcar and 12:01 a.m. following notification. However, there is no free time for vehicles trucked in/trucked out, or when railcars are detained or rejected due to a shipper's condition.

Vehicle storage is calculated on a system of credits and debits. Each vehicle receives three storage credits per motor vehicle after unloading it from the railcar. Storage debits or charges begin accruing the day after rail unloading at a rate of $5.00 per day, per motor vehicle and will continue monthly until the vehicle out gates from the facility.

Billing

The shipper or payer of the transportation (freight) charges is responsible for payment of all storage charges. All storage charges are billed on the 10th for the previous month and invoices mailed to customers. Vehicle storage charges (debit/credit system) will accumulate for each facility and will not offset storage charges at other facilities. Excess credits from one month cannot be carried forward or used to offset charges in other months or at other facilities. Any billing issues can be addressed during the current month but no later than 30 days after the invoice date.

Contacts

Chemicals & Plastics

How It Works

BNSF calculates and bills demurrage fees using a debits and credits system to calculate Chargeable Days. Chargeable Days now include Sundays.
Holidays as identified by BNSF are still excluded. Click here for the
BNSF Demurrage Book Summary or
refer to BNSF Demurrage Book 6004-C for
complete terms and conditions. The rules and provisions contained in the BNSF Demurrage Book 6004-C are subject to modification or cancellation at any time and without
prior notice. Any specific provisions take precedence over general provisions, unless otherwise stated.

Rail Controlled Equipment - Chargeable Day Calculations

Debit Days are calculated by adding both Yard Days (Constructive Placement) and Industry Days (Actual Placement). Yard Days occur when, upon arrival at a
BNSF serving yard, cars are not able to be ordered for placement to the customer's facility. Yard Days begin from the first 12:01 AM after the later of Train Arrival
or the Want Date (for empties), until ordered for placement at the customer's facility. Industry Days occur when rail-controlled cars are at a customer facility waiting
to be released. Industry Days begin from the first 12:01 AM after the later of Actual Placement or Want Date, until released.

Credit Days are days allowed to load or unload rail controlled equipment and are used to offset Debit Days. For empty rail controlled cars, one (1) Credit Day per car
will be allowed for loading, except for-Wheat, Durum, and Barley products which receive two (2) Credit Days. For loaded cars two (2) Credit Days will be allowed for
unloading. Credits can only be used to offset debits on the car under which they were earned.

Chargeable Days are calculated by subtracting Credit Days from Debit Days.

Chargeable Days for Empty Cars waiting to be loaded will remain at $75 per day, except in Colorado, Wyoming, and the Bakken region where charges remain at $150 per
day.

Chargeable Days for Loaded Cars waiting to be unloaded will be billed at $150 per day.

Private Controlled Equipment - Chargeable Day Calculations

Chargeable Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement at the customer's facility. Charges will begin at the
first 12:01 AM after notification of arrival and will continue while held on railroad tracks, until order for placement is received. No Credit Days are allowed to offset
Chargeable Days.

Tariffs

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Helpful Tips

Customers should not order more rail cars than their facility can hold and need to manage their inbound pipeline. BNSF provides tools for customers to understand inbound car flows and accruing demurrage.

The BNSF Rail Central online tool is available to manage the incoming flow of rail cars, to order and release, and to manage rail inventory.

The BNSF Customer Dwell Management Tool (CDMT) online tool is used to minimize dwell and demurrage charges. Occasionally customers may have questions or concerns relating to demurrage charges, and resolution to such may be initiated through CDMT. To access the tool,
login on the Customer Portal.

Customer Notifications

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Billing

BNSF's goal is to turn cars as efficiently as possible, thus minimizing dwell and demurrage charges. The Customer Dwell Management Tool (CDMT) is an invaluable tool designed to assist in monitoring current inventory and minimizing car dwell and charges.

Contacts

Coal

How It Works

BNSF calculates and bills demurrage fees using a debits and credits system to calculate Chargeable Days. Chargeable Days now include Sundays.
Holidays as identified by BNSF are still excluded. Click here for the
BNSF Demurrage Book Summary or
refer to BNSF Demurrage Book 6004-C for
complete terms and conditions. The rules and provisions contained in the BNSF Demurrage Book 6004-C are subject to modification or cancellation at any time and without
prior notice. Any specific provisions take precedence over general provisions, unless otherwise stated.

Rail Controlled Equipment - Chargeable Day Calculations

Debit Days are calculated by adding both Yard Days (Constructive Placement) and Industry Days (Actual Placement). Yard Days occur when, upon arrival at a
BNSF serving yard, cars are not able to be ordered for placement to the customer's facility. Yard Days begin from the first 12:01 AM after the later of Train Arrival
or the Want Date (for empties), until ordered for placement at the customer's facility. Industry Days occur when rail-controlled cars are at a customer facility waiting
to be released. Industry Days begin from the first 12:01 AM after the later of Actual Placement or Want Date, until released.

Credit Days are days allowed to load or unload rail controlled equipment and are used to offset Debit Days. For empty rail controlled cars, one (1) Credit Day per car
will be allowed for loading, except for-Wheat, Durum, and Barley products which receive two (2) Credit Days. For loaded cars two (2) Credit Days will be allowed for
unloading. Credits can only be used to offset debits on the car under which they were earned.

Chargeable Days are calculated by subtracting Credit Days from Debit Days.

Chargeable Days for Empty Cars waiting to be loaded will remain at $75 per day, except in Colorado, Wyoming, and the Bakken region where charges remain at $150 per
day.

Chargeable Days for Loaded Cars waiting to be unloaded will be billed at $150 per day.

Private Controlled Equipment - Chargeable Day Calculations

Chargeable Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement at the customer's facility. Charges will begin at the
first 12:01 AM after notification of arrival and will continue while held on railroad tracks, until order for placement is received. No Credit Days are allowed to offset
Chargeable Days.

Tariffs

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Helpful Tips

Customers should not order more rail cars than their facility can hold and need to manage their inbound pipeline. BNSF provides tools for customers to understand inbound car flows and accruing demurrage.

The BNSF Rail Central online tool is available to manage the incoming flow of rail cars, to order and release, and to manage rail inventory.

The BNSF Customer Dwell Management Tool (CDMT) online tool is used to minimize dwell and demurrage charges. Occasionally customers may have questions or concerns relating to demurrage charges, and resolution to such may be initiated through CDMT. To access the tool,
login on the Customer Portal.

Customer Notifications

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Billing

BNSF's goal is to turn cars as efficiently as possible, thus minimizing dwell and demurrage charges. The Customer Dwell Management Tool (CDMT) is an invaluable tool designed to assist in monitoring current inventory and minimizing car dwell and charges.

Contacts

Construction & Forest Products

How It Works

BNSF calculates and bills demurrage fees using a debits and credits system to calculate Chargeable Days. Chargeable Days now include Sundays.
Holidays as identified by BNSF are still excluded. Click here for the
BNSF Demurrage Book Summary or
refer to BNSF Demurrage Book 6004-C for
complete terms and conditions. The rules and provisions contained in the BNSF Demurrage Book 6004-C are subject to modification or cancellation at any time and without
prior notice. Any specific provisions take precedence over general provisions, unless otherwise stated.

Rail Controlled Equipment - Chargeable Day Calculations

Debit Days are calculated by adding both Yard Days (Constructive Placement) and Industry Days (Actual Placement). Yard Days occur when, upon arrival at a
BNSF serving yard, cars are not able to be ordered for placement to the customer's facility. Yard Days begin from the first 12:01 AM after the later of Train Arrival
or the Want Date (for empties), until ordered for placement at the customer's facility. Industry Days occur when rail-controlled cars are at a customer facility waiting
to be released. Industry Days begin from the first 12:01 AM after the later of Actual Placement or Want Date, until released.

Credit Days are days allowed to load or unload rail controlled equipment and are used to offset Debit Days. For empty rail controlled cars, one (1) Credit Day per car
will be allowed for loading, except for-Wheat, Durum, and Barley products which receive two (2) Credit Days. For loaded cars two (2) Credit Days will be allowed for
unloading. Credits can only be used to offset debits on the car under which they were earned.

Chargeable Days are calculated by subtracting Credit Days from Debit Days.

Chargeable Days for Empty Cars waiting to be loaded will remain at $75 per day, except in Colorado, Wyoming, and the Bakken region where charges remain at $150 per
day.

Chargeable Days for Loaded Cars waiting to be unloaded will be billed at $150 per day.

Private Controlled Equipment - Chargeable Day Calculations

Chargeable Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement at the customer's facility. Charges will begin at the
first 12:01 AM after notification of arrival and will continue while held on railroad tracks, until order for placement is received. No Credit Days are allowed to offset
Chargeable Days.

Tariffs

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Helpful Tips

Customers should not order more rail cars than their facility can hold and need to manage their inbound pipeline. BNSF provides tools for customers to understand inbound car flows and accruing demurrage.

The BNSF Rail Central online tool is available to manage the incoming flow of rail cars, to order and release, and to manage rail inventory.

The BNSF Customer Dwell Management Tool (CDMT) online tool is used to minimize dwell and demurrage charges. Occasionally customers may have questions or concerns relating to demurrage charges, and resolution to such may be initiated through CDMT. To access the tool,
login on the Customer Portal.

Customer Notifications

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Billing

BNSF's goal is to turn cars as efficiently as possible, thus minimizing dwell and demurrage charges. The Customer Dwell Management Tool (CDMT) is an invaluable tool designed to assist in monitoring current inventory and minimizing car dwell and charges.

Contacts

Energy Products & Fuels

How It Works

BNSF calculates and bills demurrage fees using a debits and credits system to calculate Chargeable Days. Chargeable Days now include Sundays.
Holidays as identified by BNSF are still excluded. Click here for the
BNSF Demurrage Book Summary or
refer to BNSF Demurrage Book 6004-C for
complete terms and conditions. The rules and provisions contained in the BNSF Demurrage Book 6004-C are subject to modification or cancellation at any time and without
prior notice. Any specific provisions take precedence over general provisions, unless otherwise stated.

Rail Controlled Equipment - Chargeable Day Calculations

Debit Days are calculated by adding both Yard Days (Constructive Placement) and Industry Days (Actual Placement). Yard Days occur when, upon arrival at a
BNSF serving yard, cars are not able to be ordered for placement to the customer's facility. Yard Days begin from the first 12:01 AM after the later of Train Arrival
or the Want Date (for empties), until ordered for placement at the customer's facility. Industry Days occur when rail-controlled cars are at a customer facility waiting
to be released. Industry Days begin from the first 12:01 AM after the later of Actual Placement or Want Date, until released.

Credit Days are days allowed to load or unload rail controlled equipment and are used to offset Debit Days. For empty rail controlled cars, one (1) Credit Day per car
will be allowed for loading, except for-Wheat, Durum, and Barley products which receive two (2) Credit Days. For loaded cars two (2) Credit Days will be allowed for
unloading. Credits can only be used to offset debits on the car under which they were earned.

Chargeable Days are calculated by subtracting Credit Days from Debit Days.

Chargeable Days for Empty Cars waiting to be loaded will remain at $75 per day, except in Colorado, Wyoming, and the Bakken region where charges remain at $150 per
day.

Chargeable Days for Loaded Cars waiting to be unloaded will be billed at $150 per day.

Private Controlled Equipment - Chargeable Day Calculations

Chargeable Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement at the customer's facility. Charges will begin at the
first 12:01 AM after notification of arrival and will continue while held on railroad tracks, until order for placement is received. No Credit Days are allowed to offset
Chargeable Days.

Tariffs

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Helpful Tips

Customers should not order more rail cars than their facility can hold and need to manage their inbound pipeline. BNSF provides tools for customers to understand inbound car flows and accruing demurrage.

The BNSF Rail Central online tool is available to manage the incoming flow of rail cars, to order and release, and to manage rail inventory.

The BNSF Customer Dwell Management Tool (CDMT) online tool is used to minimize dwell and demurrage charges. Occasionally customers may have questions or concerns relating to demurrage charges, and resolution to such may be initiated through CDMT. To access the tool,
login on the Customer Portal.

Customer Notifications

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Billing

BNSF's goal is to turn cars as efficiently as possible, thus minimizing dwell and demurrage charges. The Customer Dwell Management Tool (CDMT) is an invaluable tool designed to assist in monitoring current inventory and minimizing car dwell and charges.

Contacts

BNSF's goal is to turn cars as efficiently as possible, thus minimizing dwell and demurrage charges. The Customer Dwell Management Tool (CDMT) is an invaluable tool designed to assist in monitoring current inventory and minimizing car dwell and charges.

Food & Beverages

How It Works

BNSF calculates and bills demurrage fees using a debits and credits system to calculate Chargeable Days. Chargeable Days now include Sundays.
Holidays as identified by BNSF are still excluded. Click here for the
BNSF Demurrage Book Summary or
refer to BNSF Demurrage Book 6004-C for
complete terms and conditions. The rules and provisions contained in the BNSF Demurrage Book 6004-C are subject to modification or cancellation at any time and without
prior notice. Any specific provisions take precedence over general provisions, unless otherwise stated.

Rail Controlled Equipment - Chargeable Day Calculations

Debit Days are calculated by adding both Yard Days (Constructive Placement) and Industry Days (Actual Placement). Yard Days occur when, upon arrival at a
BNSF serving yard, cars are not able to be ordered for placement to the customer's facility. Yard Days begin from the first 12:01 AM after the later of Train Arrival
or the Want Date (for empties), until ordered for placement at the customer's facility. Industry Days occur when rail-controlled cars are at a customer facility waiting
to be released. Industry Days begin from the first 12:01 AM after the later of Actual Placement or Want Date, until released.

Credit Days are days allowed to load or unload rail controlled equipment and are used to offset Debit Days. For empty rail controlled cars, one (1) Credit Day per car
will be allowed for loading, except for-Wheat, Durum, and Barley products which receive two (2) Credit Days. For loaded cars two (2) Credit Days will be allowed for
unloading. Credits can only be used to offset debits on the car under which they were earned.

Chargeable Days are calculated by subtracting Credit Days from Debit Days.

Chargeable Days for Empty Cars waiting to be loaded will remain at $75 per day, except in Colorado, Wyoming, and the Bakken region where charges remain at $150 per
day.

Chargeable Days for Loaded Cars waiting to be unloaded will be billed at $150 per day.

Private Controlled Equipment - Chargeable Day Calculations

Chargeable Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement at the customer's facility. Charges will begin at the
first 12:01 AM after notification of arrival and will continue while held on railroad tracks, until order for placement is received. No Credit Days are allowed to offset
Chargeable Days.

Tariffs

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Helpful Tips

Customers should not order more rail cars than their facility can hold and need to manage their inbound pipeline. BNSF provides tools for customers to understand inbound car flows and accruing demurrage.

The BNSF Rail Central online tool is available to manage the incoming flow of rail cars, to order and release, and to manage rail inventory.

The BNSF Customer Dwell Management Tool (CDMT) online tool is used to minimize dwell and demurrage charges. Occasionally customers may have questions or concerns relating to demurrage charges, and resolution to such may be initiated through CDMT. To access the tool,
login on the Customer Portal.

Customer Notifications

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Billing

BNSF's goal is to turn cars as efficiently as possible, thus minimizing dwell and demurrage charges. The Customer Dwell Management Tool (CDMT) is an invaluable tool designed to assist in monitoring current inventory and minimizing car dwell and charges.

Contacts

Intermodal

How It Works

Intermodal Storage free time and charges apply to equipment held at a BNSF facility from notification to out gate. Notification occurs when BNSF advises the notify party that the equipment is available. Storage charges begin accruing when free time expires. BNSF Intermodal facilities are tiered into two groups with specific free times and daily storage charges (see Helpful Tips).

Helpful Tips

At BNSF it's our goal to simplify all the details so you can focus on what's really important: your cargo.

Intermodal Storage Facilities (effective August 17, 2015)

Group 1 (24 hours free time; $150 storage charge per day)

Chicago (Cicero), IL

Chicago (Corwith), IL

Chicago (Willow Springs), IL

Los Angeles, CA

Phoenix, AZ

Portland, OR

San Bernardino, CA

South Seattle, WA

Stockton, CA

St. Louis, MO

Group 2 (48 hours free time; $150 storage charge per day)

Alliance, TX

Albuquerque, NM

Atlanta (Fairburn), GA

Denver, CO

El Paso, TX

Houston, TX

Logistics Park Chicago, IL

Logistics Park Kansas City, KS

Memphis, TN

New Orleans, LA

Oakland International Gateway, CA

Omaha, NE

Seattle, WA

Spokane, WA

St. Paul, MN

If notification occurs after 5p.m., the day of notification is the following day. Storage charges begin accruing the first 12:01 a.m. after free time has expired.

Billing

All storage charges must be paid on equipment before it leaves BNSF property. Charges can be paid through BNSF Storage Web tool (a secured www.BNSF.com application) by either credit card or guarantee. Cash, cashiers or certified checks are not accepted at the gate. Any billing issues can be filed on-line through BNSF's Storage or Account Status Web tool. To access the tool, log into the Customer Portal.