Ventajas: Rooms had fridge and microwave, complementary meals and snacks were very substantial and mostly well made, and hotel was easy to get around in and very spacious and clean.
Did a great job accommodating early check in requests and late check out as needed for a very large group.

Excelente8,2

Ventajas: All the extras- breakfast, fastbreak, drinks. My car battery was dead upon check out, I told the very hospitable woman at the check out counter and within 5 minutes the maintanence guy was there and had my car started for me, free of charge!

Excelente10,0

Ventajas: Staff is and was extremely helpful and polite, a really nice experience at a great hotel. Rooms were clean and smelled fresh , bathrooms were quite big for a hotel and fixtures were updated

Ventajas: We were staying at the STL Union Station Drury for Pride weekend. The staff are always kind, helpful and attentive to your needs. Having the complementary breakfast and the "5:30 Kickback" is great as well. It was walking distance from all that we wanted to see and do on this weekend. Loved the stay, will do it again!

Excelente9,1

Ventajas: Pretty much everything, the extra s definitely don't cost extra.love all the free food and drink at Happy hour

Desventajas: No window in the room. Poor bathroom design (couldn't open the door if someone was at the sink). 1 elevator and it takes forever to get anywhere. The location feels a little creepy if you are walking back at night.

8,0 Excelente

Ventajas: Rooms had fridge and microwave, complementary meals and snacks were very substantial and mostly well made, and hotel was easy to get around in and very spacious and clean.
Did a great job accommodating early check in requests and late check out as needed for a very large group.

Desventajas: Pool was closed for repairs.

8,2 Excelente

Ventajas: All the extras- breakfast, fastbreak, drinks. My car battery was dead upon check out, I told the very hospitable woman at the check out counter and within 5 minutes the maintanence guy was there and had my car started for me, free of charge!

Desventajas: the bed was very uncomfortable!

10,0 Excelente

Ventajas: Staff is and was extremely helpful and polite, a really nice experience at a great hotel. Rooms were clean and smelled fresh , bathrooms were quite big for a hotel and fixtures were updated

Desventajas: The free evening food and drinks ends at 7 and we just missed it. This was obviously our own fault for not arriving on time, but it's still a little disappointing that the free drinks don't run as late as they do at most other hotels.
The hotel staff accidentally told us the wrong room number, so we were trying to see if any of our keys worked when someone answered the door! Not a big deal, just a bit of a shock.

9,7 Excelente

Ventajas: We were staying at the STL Union Station Drury for Pride weekend. The staff are always kind, helpful and attentive to your needs. Having the complementary breakfast and the "5:30 Kickback" is great as well. It was walking distance from all that we wanted to see and do on this weekend. Loved the stay, will do it again!

Desventajas: We had a third person with us and opted for the roll away bed. The first one we received had a bug in it.Once notified, the staff quickly replaced it but the mattress on the second bed left a lot to be desired. Very flat and uncomfortable.

9,1 Excelente

Ventajas: Pretty much everything, the extra s definitely don't cost extra.love all the free food and drink at Happy hour

Ventajas: We loved the happy hour with free drinks and snacks. The hotel and rooms were extremely clean and beautiful. This is a great location for tourists because it's literally right next to the arch, and a very short walk to anything else in the city.

Excelente10,0

Ventajas: The pool area was very nice. We felt like we saved a lot of money on food because the hotel had the evening kickback with enough food to make a meal of it and a nice free breakfast. The adult beverages were a big bonus. This is the perfect place to stay with children.

Ventajas: We loved the happy hour with free drinks and snacks. The hotel and rooms were extremely clean and beautiful. This is a great location for tourists because it's literally right next to the arch, and a very short walk to anything else in the city.

Desventajas:

10,0 Excelente

Ventajas: The pool area was very nice. We felt like we saved a lot of money on food because the hotel had the evening kickback with enough food to make a meal of it and a nice free breakfast. The adult beverages were a big bonus. This is the perfect place to stay with children.

Desventajas: "river scene" with statues on the lobby . . gave the whole lobby the smell of chlorine; ridiculous check-in situation: VERY limited parking in front of the hotel, so you have to wait for someone to pull out before you can pull in, then go check in and THEN they give you a voucher for the parking garage that is across the street; there are 4 elevators in this hotel; but our room was only accessed by one elevator . . . with no option of taking the stairs instead.

Ventajas: Hotel looks like it was placed in the middle of a 3rd world country. The hotel was beautiful, and staff were excellent. The restaurant serves one of the best breakfasts. Terrible mouse in the room the entire time. The soundproofing from the outside is non-existing. Heard the wind howling and the traffic 24rs. a day.

Desventajas: The staff did a poor job of providing customer service.
The room card didn't work
no one explained that you had to go to the 8th floor then get off and find another set of elevators to get to your room.
It was loud
The casino makes everything smell like smoke and whatever they use to try and mask the smoke.

7,4 Bueno

Ventajas: Hotel looks like it was placed in the middle of a 3rd world country. The hotel was beautiful, and staff were excellent. The restaurant serves one of the best breakfasts. Terrible mouse in the room the entire time. The soundproofing from the outside is non-existing. Heard the wind howling and the traffic 24rs. a day.

Ventajas: The location was superb for being near the arch. The staff was excellent and changed my room for the second night to the top so I could see the arch, it was awesome!

Excelente8,6

Ventajas: The staff was great, and extremely friendly. Children loved the complementary hot chocolate. I would stay here again.

Excelente10,0

Ventajas: Arrived Friday and they gave us our room early at no extra charge. The front desk staff was above and beyond amazing! Room was clean and we had upgraded to the arch view. They were "under construction " for remodeling on 2 of the floors but we never heard anything or saw anything. The ladies running the breakfast were outstanding and so sweet and energetic. It was all clean and very fresh food. Hope we make a point to go to st Louis again and will definitely stay there and recommend it to everyone. Thanks for having us!

Excelente10,0

Ventajas: I definitely liked the customer service rep named Andrew. When we arrived I told him that we were on our anniversary and he made a point to go and get us a bottle of Champagne. I will be definitely staying here when I visit St. Louis again!!

Excelente9,7

Ventajas: Absolutely every staff person was polite, friendly and always seemed truly happy. I made a point to tell the front desk person along with other staff that I happened to interact with.

Ventajas: The location was superb for being near the arch. The staff was excellent and changed my room for the second night to the top so I could see the arch, it was awesome!

Desventajas: Room 500 "with an arch view". It was the back wall of the pool building!

8,6 Excelente

Ventajas: The staff was great, and extremely friendly. Children loved the complementary hot chocolate. I would stay here again.

Desventajas: For a family, the room could use more drawer space. We did not use the pool or spa, because it did not appear very clean, and had a very strong chlorine smell.

10,0 Excelente

Ventajas: Arrived Friday and they gave us our room early at no extra charge. The front desk staff was above and beyond amazing! Room was clean and we had upgraded to the arch view. They were "under construction " for remodeling on 2 of the floors but we never heard anything or saw anything. The ladies running the breakfast were outstanding and so sweet and energetic. It was all clean and very fresh food. Hope we make a point to go to st Louis again and will definitely stay there and recommend it to everyone. Thanks for having us!

Desventajas: Pool was a bit cloudy but there was a bunch of kids in there before us.

10,0 Excelente

Ventajas: I definitely liked the customer service rep named Andrew. When we arrived I told him that we were on our anniversary and he made a point to go and get us a bottle of Champagne. I will be definitely staying here when I visit St. Louis again!!

Desventajas: Beds!!!! Very Uncomfortable but the customer service, hands down made up for it!!

9,7 Excelente

Ventajas: Absolutely every staff person was polite, friendly and always seemed truly happy. I made a point to tell the front desk person along with other staff that I happened to interact with.

Desventajas: Our bed seemed to send both of us to the middle of the bed.

Ventajas: Had a fantastic stay here. The room was VERY clean and modern. Have stayed at 5 other hotels downtown, and this will definitely be our go-to hotel in St. Louis from now on. Very happy with our decision.

Ventajas: Had a fantastic stay here. The room was VERY clean and modern. Have stayed at 5 other hotels downtown, and this will definitely be our go-to hotel in St. Louis from now on. Very happy with our decision.

Ventajas: Staff we awesome fitness center and restaurants awesome location is great room very plain and not impressed for the money

Desventajas: Cost of room for what we got horrible view and room not very luxury seen better rooms at smaller hotels for almost half the price

10,0 Excelente

Ventajas: Loved everything about the Hyatt we didn't have to leave the hotel if we didn't want to everything was already there

Desventajas: St. Louis the city as a whole was a disappointment everything was under construction and closed

6,0 Bueno

Ventajas: The room was clean and the location was excellent.

Desventajas: The bedding was inadequate and there was no comforter. The hotel staff couldn't figure out how to send one up to the room and lied about giving a discount for poor service.

4,5 Aceptable

Ventajas: Nice view and good customer service

Desventajas: Room was not thoroughly cleaned; magazines on floor behind desk and bathroom shower/tub was not clean. While showering, was very discussed to find hairs on the shower walls etc of previous occupants. Called housekeeping and they did come to clean bathroom.

4,0 Aceptable

Ventajas: Spectacular location steps from The Arch. Staff was helpful even though they didn’t solve my issue.

Desventajas: Booked the highest level room available as I hoped to have a view of The Arch from my room (many of the reviews I read indicated they were given rooms without a view). I figured that a suite would guarantee a room with a view of the Arch. When I arrived I was informed that the suites don’t have Arch views (go figure) and they had no other rooms with an Arch view available even if I were to downgrade my reservation. In a hotel with over 850 rooms i just don’t understand how that’s possible. When I asked for a manager she was kind enough to offer me club level access where I could see the Arch-but that wasn’t really the point. Suites were large but bathrooms were tiny, air conditioning vent was directly above the bed which made comfort difficult. And I could hear my neighbors “pillow talk” so loud that we might as well have been roommates. Great location but they need to solve for the numerous shortcomings.

7,4 Bueno

Ventajas:

Desventajas: When the hotel is packed.. the elevators break down.. searching for alternative route to the 16th! Floor..
Got stuck in the elevator with 7 others.. for about 10 min..
1 vending machine in lobby only!?!

5,1 Aceptable

Ventajas: Location

Desventajas: We checked in around 7pm. And the room had but been base up at. Just left as the last guest left it, dirty towels on the floor, dirty glasses, unmade bed etc. I informed staff, just asking them to make up the room while we went for dinner, since we just checked in and obviously wasn't done.
So we come back from dinner and they literally didn't do anything more than make the bed. Left the dirty towels, didn't give us new shampoo, which was completely gone, by the way. Have used water bottles. It was late, so I just delt with it. But really poor service!

8,5 Excelente

Ventajas: The location

Desventajas: There was not a pool. We wish it was in the description as we planned our whole afternoon around swimming.

6,0 Bueno

Ventajas: Very clean, nice room, nice views

Desventajas: They failed to mention anything about breakfast at check-in and when I inquired they said I didn't add it on. In the morning we got an early wake up call we didn't ask for and never got back to sleep because the hallways were so loud. It seems the doors there automatically slam every time someone leaves and people talking in the halls can be heard perfectly. Nothing was done to try to resolve these issues when I brought them up.

Ventajas: The free hot breakfast was amazing and the hot meal in the evening was good also. They give you a drink ticket for 3 free alcoholic drinks per night with the hot dinner. Really saves on money for food if you can get 2 free meals a day with them. Within walking distance of Busch Stadium, the tram pick-up for the Budweiser Brewery Tours, and the St. Louis Arch. Great location!!

Excelente10,0

Ventajas: The staff was very friendly and helpful! The rooms were lovely and clean and comfortable. Loved being able to swim in the indoor pool. And the "extras' were all free! Great hotel!

Excelente10,0

Ventajas: Went for a weekend stay to watch a football game. It's across the street from the stadium. They had a nice breakfast as well as a pleasant evening snack gathering which could be a low key dinner as well. The staff was quite helpful with suggestions and nicely accommodated my need for extended parking until after the game. Everything on this trip went right, and the room itself was a pleasure.

Ventajas: The free hot breakfast was amazing and the hot meal in the evening was good also. They give you a drink ticket for 3 free alcoholic drinks per night with the hot dinner. Really saves on money for food if you can get 2 free meals a day with them. Within walking distance of Busch Stadium, the tram pick-up for the Budweiser Brewery Tours, and the St. Louis Arch. Great location!!

Desventajas: nothing

10,0 Excelente

Ventajas: The staff was very friendly and helpful! The rooms were lovely and clean and comfortable. Loved being able to swim in the indoor pool. And the "extras' were all free! Great hotel!

Desventajas:

10,0 Excelente

Ventajas: Went for a weekend stay to watch a football game. It's across the street from the stadium. They had a nice breakfast as well as a pleasant evening snack gathering which could be a low key dinner as well. The staff was quite helpful with suggestions and nicely accommodated my need for extended parking until after the game. Everything on this trip went right, and the room itself was a pleasure.

Desventajas: Drop something at the head of the bed Made the mistake of trying to find it. There was so much dust and filth I regretted even looking. I’m on the items that I found were half empty water bottles, 2x woman’s shirt, old dirty used diaper. Very gross. Minimal cleaning would of prevented that mess. It looked like there was NO CLEANING whatsoever.

Ventajas: there was a lot of hidden taxes and parking is $20 a night. Also you have to pay $13 a day for wifi. I would expect these fees to be included in the price, kind of disappointed but not a big deal. Just kind of annoying

Regular3,7

Bueno7,4

Ventajas: Nicely appointed rooms and great location to Busch Stadium.

Excelente8,5

Ventajas: Bed was comfortable. Big rooms and nice rain shower.

Bueno6,2

Ventajas: We stay at this hotel a few times a year. It's clean. The rooms are huge. And the beds are comfortable. We will almost certainly stay here again.

Bueno6,8

Ventajas: Location to downtown sites. Spacious room - very clean. COOL FEATURE - for $5 Westin will supply you with workout shirt, shorts, shoes (if you forgot them or just don't want some stinkiness in your bag for the trip home). Restaurant staff was very friendly and had. O problem getting hot water for me for the provided in-room tea bags.

Excelente9,7

Ventajas: They gave us a very nice clean room on the top floor overlooking the stadium and arch. Bathroom had a decent sized bathtub!

Excelente8,2

Ventajas: The Valet Staff was amazing. Polite, friendly and welcoming. Excellent first and last impression.
Very Clean hotel
The location of this property is ideal. We could walk to everything except the zoo and the brewery. Laclede's Landing was less than a 20 minutes walk. We went for a run in the city one morning that was gorgeous with the arch and sunrise as a backdrop and through some smaller parks on market street.

Bueno6,8

Ventajas: The rooms are very nice, clean, spacious, and comfortable. The bathroom specifically was lovely and very clean.

Ventajas: there was a lot of hidden taxes and parking is $20 a night. Also you have to pay $13 a day for wifi. I would expect these fees to be included in the price, kind of disappointed but not a big deal. Just kind of annoying

Desventajas:

3,7 Regular

Ventajas:

Desventajas: Was suppose to check in after 3 didn't get 1 room till 5:30 and didn't get the other 2 rooms until 8:30 at night. Some of our group had to change clothes in the hotels public restroom. Front desk staff was not very helpful probably will not stay there again.

7,4 Bueno

Ventajas: Nicely appointed rooms and great location to Busch Stadium.

Desventajas: There are too many extras that the customer has to pay for. The Internet was $12.00 per day and the cost for drinks and food in the hotels restaurant were not a good value at all. We found ourselves going to the Hilton, just a block away, for these amenities.

8,5 Excelente

Ventajas: Bed was comfortable. Big rooms and nice rain shower.

Desventajas: Nearby bridge construction makes it difficult to access. Said bar was closed when there were still people in it. Took forever to check out - one agent to handle phones and checkout. Then I needed change for a valet tip so skipped the front desk and asked the restaurant - took over 5 minutes to finally get my change. Staff all friendly and tried to be helpful but the actual result was frustrating.

6,2 Bueno

Ventajas: We stay at this hotel a few times a year. It's clean. The rooms are huge. And the beds are comfortable. We will almost certainly stay here again.

Desventajas: The cleaning staff was very aggressive in there multiple attempts to enter the room while we slept in till about 10. And then while we were showing and getting ready to leave. Needless to say it was uncomfortable and frustrating.
There was also construction at the entrance of the hotel this time during our stay. The room was loud. And the street and sidewalks were a mess.

6,8 Bueno

Ventajas: Location to downtown sites. Spacious room - very clean. COOL FEATURE - for $5 Westin will supply you with workout shirt, shorts, shoes (if you forgot them or just don't want some stinkiness in your bag for the trip home). Restaurant staff was very friendly and had. O problem getting hot water for me for the provided in-room tea bags.

Desventajas: Food options were pricey - especially in-room. No hot tub (was really hoping for this esp after long days during biz trip and when cold out). Fitness Center has nice footprint and facilities but could be better equipped (more weight options - less cardio machines). They tried charging me for parking ($20) even though I arrived via Uber & told them I had no need for their parking services when I checked in the night before.

9,7 Excelente

Ventajas: They gave us a very nice clean room on the top floor overlooking the stadium and arch. Bathroom had a decent sized bathtub!

Desventajas: Downtown location means that you will pay at least $20 per night for parking! Hallway noise seemed to come in a bit louder than in other places I've stayed.

8,2 Excelente

Ventajas: The Valet Staff was amazing. Polite, friendly and welcoming. Excellent first and last impression.
Very Clean hotel
The location of this property is ideal. We could walk to everything except the zoo and the brewery. Laclede's Landing was less than a 20 minutes walk. We went for a run in the city one morning that was gorgeous with the arch and sunrise as a backdrop and through some smaller parks on market street.

Desventajas: We drove down from Indiana. It was a 5 + hour drive. Not horrible but long enough. When we got there we had to wait 30 minutes for our room to be ready. It was 5 pm. WELL after the check in time. That was aggravating.
We were supposed to have a tub in our room and we ended up in the handicap room, so not tub and the shower was set up for movement challenged individuals. Great that they are accessible for people that need it but we would have preferred the room we booked.
The sink in the bathroom leaked and the soap shelf in the shower was pulling away from the wall.

6,8 Bueno

Ventajas: The rooms are very nice, clean, spacious, and comfortable. The bathroom specifically was lovely and very clean.

Desventajas: There was a wedding booked downstairs and the music was so loud you could not sleep. When we complained we were told "You're not the only guest who've complained, hopefully it's over soon". That is not a solution and im sure not the first time that has been a problem for guests. I didn't book there to sit up until 11, I won't be back.

Ventajas: Hotel has been renovated within the past year or so. I had a Junior suite which was very nice.
The staff for breakfast In the concierge lounge were very attentive and very nice (Pam and Ruth).
Cher was very helpful at the front desk.

Ventajas: We stayed here for a wedding (which was also here). The amenities were really standard - nothing about the room stood out as extraordinary or note-worthy. But the staff was really friendly and helpful when I left something very valuable in the room and needed it retrieved. Also the location was right in the middle of Downtown St. Louis, which was great.

Desventajas: Room had hair in the bed. It clearly wasn’t cleaned well I was uncomfortable sleeping because of this. The water took awhile to warm. I eventually left it running so I would have hot water. The shower was not functioning well, I had to hold the shower lever in order for the shower to work properly. I had a late checkout and the housekeeping staff kept knocking at my door each time I advised her of the time of our checkout. She said she was aware and was just checking to see if we were still in the room. I would not stay here again.

8,8 Excelente

Ventajas: Room decor and comfort; friendly and attentive staff.

Desventajas: Dining options, especially room service which didn’t meet the standards I’m used to when staying at a Marriott.

9,1 Excelente

Ventajas: Hotel has been renovated within the past year or so. I had a Junior suite which was very nice.
The staff for breakfast In the concierge lounge were very attentive and very nice (Pam and Ruth).
Cher was very helpful at the front desk.

Ventajas: We stayed here for a wedding (which was also here). The amenities were really standard - nothing about the room stood out as extraordinary or note-worthy. But the staff was really friendly and helpful when I left something very valuable in the room and needed it retrieved. Also the location was right in the middle of Downtown St. Louis, which was great.

Desventajas: The mattress made my back hurt! And holy parking prices! I guess that’s to be expected but it still catches you off guard to see how much it costs to park your vehicle overnight here.

7,3 Bueno

Ventajas: Beds were comfortable. Convienent.

Desventajas: Our room had a very poor layout. Antiquated TV that was 20 ft from the bed. Bathroom set up is very poor. The bathroom was huge but just wasted space. A pedestal sink with a narrow glass shelf above, left very little room for your toiletries. My tioletry bag wouldn't even sit on it. Service in the bar was also very poor, especially for the price of a cocktail.

6,0 Bueno

Ventajas:

Desventajas: Rooms very small double beds. Staff didn’t clean well. Had to call down to get room cleaned or get clean towels glasses etc

Ventajas: The decor and continued renovation to the old station is good. Awesome lobby, rooms clean, plenty to do around the complex. One night wasn't enough. As recommended, use valet parking for both security and convenience.

Excelente10,0

Ventajas: The historical structure, staff, greeting and planetarium style show on the historic roof of the train station made the stay unique in every way. The property is undergoing construction, which meant some walking to get to the room with our luggage but it was worth it to walk in and around the old train yard and see one of the countries most amazing stations!

Excelente10,0

Ventajas: The staff were very friendly and the facility was beautiful. I recommend spending some time in the great hall area to take in the beautiful space.

Ventajas: Staff was great. Very friendly and professional. If I stay here again, it will be because of the great staff.

Desventajas: I thought it the property would be a little more upscale like other Curio properties I’ve stay with. Also, I chose this hotel partly because of a particular piece of equipment in the fitness center. The equipment was broken unfortunately, but also looked like it hadn’t been wiped down or cleaned ever.

8,5 Excelente

Ventajas:

Desventajas: It was being rehabbed a bit so it wasn't in its full glory

8,0 Excelente

Ventajas: Employees was amazing and so was the room.

Desventajas: Parking should've been free and guest needs a map of the hotel

Desventajas: Parking is $25 for self park and $35 for valet... I highly recommend the valet! It's definitely worth the extra money. (It seems expensive, but a lot of hotels in downtown areas charge money for parking....)

8,0 Excelente

Ventajas: The decor and continued renovation to the old station is good. Awesome lobby, rooms clean, plenty to do around the complex. One night wasn't enough. As recommended, use valet parking for both security and convenience.

Desventajas: Lobby staff are a bit robotic. Could use some sprucing up in the way of personality and interpersonal skills.

10,0 Excelente

Ventajas: The historical structure, staff, greeting and planetarium style show on the historic roof of the train station made the stay unique in every way. The property is undergoing construction, which meant some walking to get to the room with our luggage but it was worth it to walk in and around the old train yard and see one of the countries most amazing stations!

Desventajas:

10,0 Excelente

Ventajas: The staff were very friendly and the facility was beautiful. I recommend spending some time in the great hall area to take in the beautiful space.

Desventajas:

8,5 Excelente

Ventajas: It was a beautiful building with nice amenities.

Desventajas: They had a special event which kept the remaining guests from the main foyer, bar and Starbucks. It was disappointing to miss those in the evening.

Ventajas: ...most of the time. First room was worn/soiled and the bathroom had an 'under construction' look where a large piece of artwork was missing. Desk staff took quite awhile finding a replacement room for 2nd and 3rd nights, but that room was more to my liking. A big gripe is lack of counter space in the bathroom and awful bathroom lighting. Manager and breakfast servers were friendly and efficient.

Excelente8,5

Ventajas: Pool was small, crowded and a little dirty - we didn't get to use it.
Otherwise the location and staff were great!!

Ventajas: the Manager in the lobby area talking with the guests was a comforting touch. he was making sure the stay was good and asking about our trip, why when etc...

Excelente9,7

Ventajas: Convenient to Blues hockey. Shuttle available or walkable if you don't mind eight or ten blocks. Nice rooms, hot breakfast and pet friendly with some reasonable rules. Close to nice dining and pubs.

Ventajas: ...most of the time. First room was worn/soiled and the bathroom had an 'under construction' look where a large piece of artwork was missing. Desk staff took quite awhile finding a replacement room for 2nd and 3rd nights, but that room was more to my liking. A big gripe is lack of counter space in the bathroom and awful bathroom lighting. Manager and breakfast servers were friendly and efficient.

Desventajas:

8,5 Excelente

Ventajas: Pool was small, crowded and a little dirty - we didn't get to use it.
Otherwise the location and staff were great!!

Desventajas: Not a single morning newspaper. No possibility to buy forgotten articles in the hotel. Quite a walk to public transportation. Location a bit gray, not green.

8,0 Excelente

Ventajas: the Manager in the lobby area talking with the guests was a comforting touch. he was making sure the stay was good and asking about our trip, why when etc...

Desventajas: N/A. the only thing i did not care for was our room was next to the elevator sooo first thing in the morning you could hear it for some time, other than that facility was very good.

9,7 Excelente

Ventajas: Convenient to Blues hockey. Shuttle available or walkable if you don't mind eight or ten blocks. Nice rooms, hot breakfast and pet friendly with some reasonable rules. Close to nice dining and pubs.

Desventajas: Bed was a little firm for me but I admit I like them softer than most folks do.

8,8 Excelente

Ventajas: Great room, breakfast, Wifi connection, restaurant

Desventajas: One person on the staff -- doing hospitality in the afternoon -- was kind of rude.

Ventajas: The hotel upon entry was stunning. Our room was luxurious and roomy. The beds were very comfortable as we the room.

Bueno7,7

Ventajas: The good
-The hotel lobby and exterior are beautiful, the decor in the rooms are nice
-The beds, pillows and linens were the most comfortable I've ever experienced
-The location is perfect, close to entertainment, restaurants and nightlife

Excelente9,4

Ventajas: Access to a pool and hot tub. At least they could let you use the pool at neighboring properties owned by the same company

Excelente8,5

Ventajas: Staff was friendly and efficient.
The room was nice, contemporary, and clean. The bed and pillows were comfortable.

Excelente10,0

Ventajas: Stunning hotel, extremely nice staff. I normally don't spend this amount on hotels but it was nice to treat myself. I hope I get to go back again! So cute to have cookie time even though I wasn't able to make it, same with the happy hour.

Excelente10,0

Ventajas: The bed was so comfortable, the staff was courteous and helpful, everything was very clean and the building was absolutely beautiful! It is located right so close to everything downtown we just walked everywhere!

Excelente9,7

Ventajas: The property is beautiful, the staff was exceptionally courteous and attentive, and the room was very comfortable and relaxing with an interesting layout.

Ventajas: The hotel upon entry was stunning. Our room was luxurious and roomy. The beds were very comfortable as we the room.

Desventajas: Everything that preceded after that was disappointing. When ordering hot water for tea and requesting extra tea bags (of which were free in the room to start)- we were charged $4 per bag and then were never restocked in the room. The front desk staff became intolerant and annoyed whenever I had a question about room cleaning or billing charges. I was shocked by the attitude overall.
We let them know that our ceiling was dripping large amounts of water and the paint was bubbling up on the walls of the bathroom, but they seemed unconcerned.
Lastly, my card ended up having an extra authorization hold on it that I had to call to have released so that my bank could release the funds back into my account. I’ve stayed in a lot of hotels and I have never had the hotel not only charge the entire amount upon check in- but not be able to split the charges upon checkin. The accounting department was helpful, but I felt like I needed to impress the seriousness of $1000 being held from my account, $140 of it that never should have been charged to begin with.
For such a beautiful hotel, I would have expected better customer service for sure.

7,7 Bueno

Ventajas: The good
-The hotel lobby and exterior are beautiful, the decor in the rooms are nice
-The beds, pillows and linens were the most comfortable I've ever experienced
-The location is perfect, close to entertainment, restaurants and nightlife

Desventajas: The bad
-There's no fridge or microwave. If you're like me you might think, "no big deal." If you stay more than one night, it's a big frickin deal. You can't even have a cold drink of water without going to the 8th floor for ice. Forget the left overs from dinner you might want to bring back. Or the bottle of wine you'd like to chill. Or anything else that may need to be cold. It's a huge inconvenience that no milk and cookies or free wine can make up for. I can not for the life of me understand why they didn't install a fridge.
-The breakfast is the worst. Plan on eating breakfast out. The options are extremely limited. Toast, bagels, cereal, muffins, and a few fruits.
If I was staying one night, I wouldn't hesitate to choose this hotel. The problem is, I never stay one night anywhere. The no fridge thing is the tipping point for me. There's nothing else that differentiates this hotel from the major chains than the lack of a couple of basic amenities/services, a fridge, a microwave and a good breakfast.

9,4 Excelente

Ventajas: Access to a pool and hot tub. At least they could let you use the pool at neighboring properties owned by the same company

Desventajas: Great suites

8,5 Excelente

Ventajas: Staff was friendly and efficient.
The room was nice, contemporary, and clean. The bed and pillows were comfortable.

Desventajas: A mini fridge would have been nice. Also, there was no view from the room. From our room, we only had a view of the wall of the building next door and all of the air conditioner units.

10,0 Excelente

Ventajas: Stunning hotel, extremely nice staff. I normally don't spend this amount on hotels but it was nice to treat myself. I hope I get to go back again! So cute to have cookie time even though I wasn't able to make it, same with the happy hour.

Desventajas: I didn't like to 30$ in state fees and taxes .... And that the free breakfast didn't include eggs, ect.

10,0 Excelente

Ventajas: The bed was so comfortable, the staff was courteous and helpful, everything was very clean and the building was absolutely beautiful! It is located right so close to everything downtown we just walked everywhere!

Desventajas: The bedroom was a little bit small, there was only about 2 ft, maybe less, between the end of the bed and the wall. However, it is an old building so that's to be expected. We had a not so beautiful view of the A/C units but for the price, I can't complain.

9,7 Excelente

Ventajas: The property is beautiful, the staff was exceptionally courteous and attentive, and the room was very comfortable and relaxing with an interesting layout.

Desventajas: The only thing I could call a negative was the view out our windows of the HVAC units.

Ventajas: Convenient, nice parking arrangement (not too pricey for the city), restaurant/bar at the top of the hotel was very good!

Excelente8,2

Ventajas: The proximity to the Arch & Ballpark was great as well as the other downtown spots. Never really felt like we needed a taxi except when we went to the Budweiser Brewery. The welcome desk & concierge staff were very friendly & informative.

Desventajas: Parking not included and rooms smelled weird and some of staff were very rude! Not worth the price we paid!

7,4 Bueno

Ventajas: Location and roof top bar.

Desventajas: Didnt have hot tub working at pool. Pricry.

9,7 Excelente

Ventajas: Convenient, nice parking arrangement (not too pricey for the city), restaurant/bar at the top of the hotel was very good!

Desventajas: The elevators, though usually efficient, were occasionally slow. It was also a bit difficult to regulate the temperature of the room.

8,2 Excelente

Ventajas: The proximity to the Arch & Ballpark was great as well as the other downtown spots. Never really felt like we needed a taxi except when we went to the Budweiser Brewery. The welcome desk & concierge staff were very friendly & informative.

Desventajas: The only cons I have about this hotels is the elevator w/ the keypads were always backed up, there is no free wi-fi, & the rooms didn't have a fridge. Other than that the hotel was nice.

6,5 Bueno

Ventajas:

Desventajas: Elevators are horrible in the east tower 1 is only used for the bar on the roof..it took us 20 minutes to get an elevator from our room on the 9th floor to the lobby because the elevators available to guests staying at the hotelweree full everytime

6,5 Bueno

Ventajas: Location was great

Desventajas: The water pressure was horrible in the shower, and our bed was not comfortable at all

Ventajas: Great hotel with great staff. Renovations were top notch!hitel was cleanest I've ever been to. Room was comfortable and cozy.

Excelente8,5

Ventajas: I liked how it wasn't too far from most things I did. The beds were comfortable. I liked that the pool was indoors in the second floor (pretty cool). & I liked the breakfast they served & the small snack area that had a variety of drinks & food u could purchase.

Excelente10,0

Ventajas: The manager Dana, was by far the greatest help. She suggested places and things to see in the city....places to eat, sightseeing on a budget.she was the best....if I come again I will definitely stay here....

Excelente9,1

Ventajas: My TV went on the fritz and maintenance really worked to get it working again which I appreciated. Your front desk staff Dana was so helpful to me. I don’t have a car and she got me a metro link map and suggestions of where I could go and the stops to get off at. Plus she greeted me by name whenever she saw me. The young lady in the bar and the gentleman at the buffet were very accommodating. I enjoyed my stay.

Desventajas: I was not happy with the elevator. The four days I was there, there was usually one elevator that was out of service. Luckily was on the second floor, so I used the stairs a lot. Was not impressed with the restaurant. I was surprised there wasn't any bacon.

9,7 Excelente

Ventajas: Great hotel with great staff. Renovations were top notch!hitel was cleanest I've ever been to. Room was comfortable and cozy.

Desventajas: Parking being charged to my card then having to have it refunded since I have handicap parking. Microwave sitting on the room floor.

8,5 Excelente

Ventajas: I liked how it wasn't too far from most things I did. The beds were comfortable. I liked that the pool was indoors in the second floor (pretty cool). & I liked the breakfast they served & the small snack area that had a variety of drinks & food u could purchase.

Desventajas: The air conditioning wasn't always keeping the room comfortable. It was either too cold or too warm. The front desk staff had a few unprofessional employees that seemed to be less than polite after hours when I'm sure their was a lack of management or no management at all.

10,0 Excelente

Ventajas: The manager Dana, was by far the greatest help. She suggested places and things to see in the city....places to eat, sightseeing on a budget.she was the best....if I come again I will definitely stay here....

Desventajas:

9,1 Excelente

Ventajas: My TV went on the fritz and maintenance really worked to get it working again which I appreciated. Your front desk staff Dana was so helpful to me. I don’t have a car and she got me a metro link map and suggestions of where I could go and the stops to get off at. Plus she greeted me by name whenever she saw me. The young lady in the bar and the gentleman at the buffet were very accommodating. I enjoyed my stay.

Desventajas: The toilet kept running constantly. The air conditioning ran inconsistently. Unable to manually adjust it

Ventajas: The location is good if you need to be near the conference center.

Bueno7,4

Excelente9,7

Ventajas: The staff was incredibly nice!!! I can not thank them enough for their kindness & help! Room was very clean n nice. Felt secured with the elevator being one that u have to put ur key in to open to any floor!

Excelente10,0

Ventajas: Surprisingly reasonable price for a very upscale experience

Excelente10,0

Ventajas: While the hotel is clean and beautiful, what really stood out to us was how incredibly friendly and accomidating the staff was. We've never experienced such genuine hospitality before. This will definitely be our "go-to" hotel when we're in St. Louis.

Bueno7,6

Ventajas: Room was comfortable relative to other business hotels and comparable to any Hilton I have stayed at.

Ventajas: The location is good if you need to be near the conference center.

Desventajas: The room was very small. Our view was a brick building. We didn't have enough towels. The front desk staff was indifferent about our requests. Parking is pricey. The restaurant was awful.

7,4 Bueno

Ventajas:

Desventajas: For the price you pay for a room you should be able to get free wifi, but you don’t.

9,7 Excelente

Ventajas: The staff was incredibly nice!!! I can not thank them enough for their kindness & help! Room was very clean n nice. Felt secured with the elevator being one that u have to put ur key in to open to any floor!

Desventajas: Didn't realize the self parking was so overly priced! P

10,0 Excelente

Ventajas: Surprisingly reasonable price for a very upscale experience

Desventajas: noisy hallways, after I asked to be in a quiet location away from the elevator - that didn't happen.

10,0 Excelente

Ventajas: While the hotel is clean and beautiful, what really stood out to us was how incredibly friendly and accomidating the staff was. We've never experienced such genuine hospitality before. This will definitely be our "go-to" hotel when we're in St. Louis.

Desventajas: Zero complaints. Everything was completely up to par. Proce was fair. We could not find fault.

7,6 Bueno

Ventajas: Room was comfortable relative to other business hotels and comparable to any Hilton I have stayed at.

Desventajas: Location was described as being within walking distance of public transportation, which is not accurate.
Room service order was delivered with missing items, and I was charged for them. Despite apologies from the front desk personnel and a promise that additional charges would be removed for undelivered items, nothing was changed. I asked again at checkout, but when I got the bill on my bank card it was the same. Prices for room service were typically outrageous so that just added to the issue.

Ventajas: The location was convenient for local attractions. The room we stayed in was newly renovated and very clean.

Desventajas: It would've been nice to be able to go to the lobby of the hotel and get breakfast and a good cup of coffee without having to go to over to the casino.

9,4 Excelente

Ventajas: I enjoy the comfortable, clean rooms, easy access to the casino too!

Desventajas: Price was a bit high.

7,7 Bueno

Ventajas: The room was nice and had plenty of space

Desventajas: Had no Wifi access and tried calling the front desk and could not get anyone to answer phone. Was thinking of ordering room service but had no menu and again could not get an answer from front desk.

4,0 Aceptable

Ventajas: Close to baseball field

Desventajas: You have no control over the room temperature (our room was 75 and muggy the entire time and it was 100 outside). The bathroom was so terribly lit that it was hard to see in the shower and also the shower head was incredibly small. There were numerous stains on the floor in the room and the hallway.

2,2 Regular

Ventajas:

Desventajas: There was definitely some false advertising on the side of the Expedia. The room and bathroom were nothing like what was pictured on the web site. The pool area was also closed and the hotel proceeded to charge us for the resort fees. Why would we be charged the full price for the resort fee when we can't use the full amenities? That doesn't make sense.
When we went to discuss this with the manager of the hotel, about the resort fees and the room not looking like the pictures we saw, all he could say was that it wasn't his fault and that there was nothing he could do for us. He was incredibly rude, not willing to be understanding at all. I found this to be incredibly appalling, considering he is in a managerial position of a hotel, he seemed to be lacking training in customer service.
With that being said, we will not be staying at this hotel ever again. The bathroom was incredibly small and disgusting. There was hair all over the tub and the were brown spots all over the shower wall and the shower curtain had yellow stains all in it. It was hard to believe that this place was just recently renovated. Considering the fridge in the room was actually really old and we were told that it wouldn't keep our stuff real cold but cold enough.

3,7 Regular

Ventajas:

Desventajas: When we arrived, we waited 30 minutes to be acknowledged. There was no apology made for slow service. The two women were taking care of one man and didnt even look in our direction. Once we were helped, it took them another 30 minutes to find our reservation. They were relatively rude and seemed put out by our stay. I will never stay there again.

2,0 Regular

Ventajas: Nothing

Desventajas: There is absolutely nothing to like about this place they screwed up my reservation, I had to sleep on the floor, the room was not clean, the staff was rude. Parking was terrible and confusing. I regret staying there!

9,1 Excelente

Ventajas: The room was amazing, and the riverfront view was beautiful. Overall, we were very satisfied with our stay.

Desventajas: Third shift housekeeping was very lax and unresponsive when we needed any extra towels.

5,4 Aceptable

Ventajas: The location was good. I was able to hop right on the metrolink and 3 stops later I was at the stadium. There are only 4 bars left on the landing so it's not what it used to be.

Desventajas: The staff was particularly rude during check in. if you need extra bedding or towels you have to go to the front desk to get it. They now charge a $10 resort fee which is ridiculous because that hotel is far from any kind of resort. 20 minute wait for the elevator. There are only two outlets in the bedroom you can use. One outlet by the bed. You have to unplug the lamp if more than one person wants to charge their phone at night. Which makes it a little dangerous to walk because the fattest light is across the room.
Non-smoking rooms/floors completely smell like smoke. I wish I would've stayed somewhere else,

Desventajas: The carpets were dirty, the furniture was old, and the hotel needs a thorough cleaning and updating. The tub bottom was dirty, as well

5,7 Aceptable

Ventajas: The location is good. It has promise. It's across the street from the train station, under construction, and close to the Cardinals and Blues arenas.

Desventajas: I didn't like the popcorn in the couch cushions, the pizza left the counter, and the wad of hair floating in the pool. Cleanliness is a real issue. I would overlook the worn facilities if the place was clean.

9,4 Excelente

Ventajas: The staff was helpful and friendly. We were close to downtown and the room was very clean and was a very spacious room. The hotel was quiet and overall was a very positive experience.

Desventajas: There wasn't too many food options right near the hotel, we ended up taking a taxi to the downtown area for most of our trip.

7,7 Bueno

Ventajas: Check in and out was smooth, room was comfortable, on site parking, good proximity to Busch Stadium and Scottrade Center.

Desventajas: Wi-fi wasn't free, TV wasn't easily seen from the far side of the bed. Needed better parking signage from the street.

5,1 Aceptable

Ventajas: The employees were very nice and helpful.

Desventajas: Hotel bed was dirty, found lipstick stain as well as hairs that didn't belong to us.

4,5 Aceptable

Ventajas: The staff were all very friendly, if not terribly helpful.

Desventajas: Room was *filthy*. Walls were dirty, carpet was horrifying, and the bedspreads were filthy. They didn't even cover the bedspreads with fresh sheets. Sofa and chairs were so gross we were didn't want to sit on them.
We were surprised to find out at the last minute that there was:
-no microwave (They offered to bring us a microwave for a fee of $20/day. What?!)
-no complimentary parking (We chose a hotel downtown in part to save on parking!!)
-no complimentary breakfast
So the value of a "discounted" room went out the window.

8,0 Excelente

Ventajas: Room was spacious. On site restaurant and bar a benefit. Cabs readily available.

Desventajas:

7,4 Bueno

Ventajas:

Desventajas: Everything was very good except checkout. I had to wait in line for 30 minutes before two customers in the only two lines were helped and the line began to move. I had no issues to resolve, there should have been someone else that was called up to help or an express line for people checking out.

8,8 Excelente

Ventajas: When our room was late they comped us on food items in the restaurant.

Desventajas: The facilities were very worn down. Walls are super thin, so you will hear everything. Not worth the money at all.

2,0 Regular

Ventajas:

Desventajas: There was not enough parking for guest, we had to pay an extra $20 at another location to park...good thing we only stayed one night. The air and fridge in the room didn't work. The attendant was not compassionate at all and seemed to be no help. The room seemed dirty and old. The shower took awhile to get to work because the handle was stuck. The shower curtain rings were rusted The hair dryer was disgusting and half worked. The restaurant/bar in the pictures wasn't even open when we were there. I will never be back.

6,0 Bueno

Ventajas: I loved the hotel as a whole, very vintage with a good feel, and the name fits well in my opinion. I feel if you come to St. Louis often, then you must stay at the Majestic at least once.

Desventajas: What I'm about to say you can take to the bank because I run a family AC & Refrigeration business in the south! The lobby AC was out all weekend (Friday to Sunday), also we had our room set at 60° and trust me it was not 60°. Could also tell that our room AC has had problems such as water leaks (due to water damage around the return grille and unit access hatch. Filter and return grille was dirty, overall the AC would run better if the units had the proper maintenance on a regular schedule.

6,0 Bueno

Ventajas:

Desventajas: We stayed here 4 years ago after our wedding reception when it was the Omni. We were sad that it felt so different t. The room smelled like cigarettes. The staff was nice, but lacked the professionalism the Omni had. An elevator was broken. The restaurant looked closed on a Saturday night. For $200 a night we expect more.

6,0 Bueno

Ventajas: Rooms were clean. Location was in a great spot downtown,

Desventajas: Parking is not free. Even though they advertised online as free parking, it isn't. Staff wasn't equipped to handle problems, we watched a man ahead of us not find his room ready for him and the single person working wasn't able to help him.
We were told we couldn't park there even though Kayak listed the hotel as "free parking". Upon check in, the sole person at the desk told us we couldn't park at the hotel and needed to park somewhere else. We went for dinner, returned and found 3 empty spaces. We parked in one. The following morning we had a note on the car letting us know our license plate had been recorded and to not park there again.
Not to worry. We won't be using this hotel again. It's too bad, it's in a great location.

4,0 Aceptable

Ventajas: Breakfast was good and staff was friendly and helpful

Desventajas: Rooms are dirty and furniture is old / beat up. They forgot to wash the sheets in my first room, however they did give me a different room. The bed in the second room had stains on the comforter and one pillow. Bathroom was clean but very small. No fridge in the room. Telephone didn't work when calling the front desk. Looks like repairs were done with a hot glue gun.

2,8 Regular

Ventajas: The manager on duty (Norma) was friendly & understanding. She was the ONLY acceptable element of the hotel.

Desventajas: The pictures of this hotel are so inaccurate it looks as those they were taken at a separate location or decades ago. The property is old, outdated, & run down. Everything looked worn out & dirty; the bed, the furniture, the carpet. We had been traveling all day with 2 small children & were so looking forward to unpacking & relaxing; this hotel was so disgusting that we immediately loaded everything back on the cart & checked out, at 9:00 at night. The location is unsafe, there is no secure parking option & it is dirty. So. Dirty. I did not stay at this location more than 30 minutes. I would not recommend staying at this property.

6,0 Bueno

Ventajas: It was close to Christ Church Episcopal Cathedral where we attended a funeral.

Desventajas: We were told that breakfast was included and available from 6:30 AM to 9:30 AM. We went to breakfast at 8:45 AM and the only thing available was a couple of biscuits and coffee. There was no hot water to make tea.
The television did not receive CBS and had very hazy reception on NBC.
There was an ice bucket in the room but the the ice machine was not on the floor where we stayed.

8,0 Excelente

Ventajas: As soon as I walked in I was treated with a clean good smiling room. The bed was very comfy and clean sheets

Desventajas: There's no refrigerator in the room, only 6 channels .. some of the furniture in the room was old and torn

9,7 Excelente

Ventajas: Staff was always very friendly and helpful. They even let me leave my car at the hotel while I went to the Cardinals game even though I had already checked out!

Desventajas:

8,0 Excelente

Ventajas: Great location to MetroLink & tourist spots

Desventajas: Did not honor reservation; reserved king bed; could not make first night; called hotel to inform of delay; gave king bed to other guests
Requested wake-up call and taxi for morning of departure; neither fulfilled

Ventajas: Staff were friendly, quick, and knowledgeable. For the price, it was conveniently located. If you are going to a football game, the location is very convenient (if not, it is busy and noisy on game morning).

Excelente8,0

Ventajas: After reading the reviews I was pretty nervous about this stay. We usually stay at another hotel, but they were booked up. I was definitely surprised with this hotel. We walked back to the hotel around 2:30 am and there weren't any homeless people like reviews stated. Our beds were clean and comfortable. The staff was very friendly and the location was ideal. I would defintely consider staying here agian on my next trip to St. Louis.

Ventajas: Staff were friendly, quick, and knowledgeable. For the price, it was conveniently located. If you are going to a football game, the location is very convenient (if not, it is busy and noisy on game morning).

Desventajas: Walls VERY thin, I definitely heard more than I wanted to of the room next door even with both of our TVs on. The shower was not hot. I don't know if it was too many people using hot water at the same time or what. Breakfast/coffee was taken down before 9 on Sunday morning because people started arriving to park for the football game. The place looked somewhat shabby, mismatched paint and little repairs done shoddily, but for the price right downtown that's expected.

8,0 Excelente

Ventajas: After reading the reviews I was pretty nervous about this stay. We usually stay at another hotel, but they were booked up. I was definitely surprised with this hotel. We walked back to the hotel around 2:30 am and there weren't any homeless people like reviews stated. Our beds were clean and comfortable. The staff was very friendly and the location was ideal. I would defintely consider staying here agian on my next trip to St. Louis.

Desventajas: Had issues wih our keys working. Only real con. This is not a luxuy hotel, so don't expect one. Its budget friendly. You get what you pay for.