COVID-19 Restart Plan

Describe pre-screening processes to protect patients and therapists who will come into close contact during treatment delivery,

Outline the physical space of the practice setting, including distancing measures,

Detail hand hygiene and cleaning protocols,

Ensure that communications to patients and colleagues are clear, shared by all, and consistent,

Adapt as needs emerge and new information is available, and

Minimize risk to all.

1. Self-assessment for COVID-19 for patients and RMT

Mad Bodies is implementing a two-phase screening process:

Step One: Pre-screening prior to arrival

One day prior to treatment the patient will be directed to complete the BC COVID-19 Symptom Self-Assessment & asked to confirm that they have not travelled outside BC in the previous 14 days

Patients will be told to stay home if experiencing any symptoms of COVID-19, including fever, chills, cough, shortness of breath, sore throat, loss of sense of smell and request further direction from 8-1-1.

Cancellation fees are waived for late cancellations related to COVID-19 symptoms until further notice

Step Two: Screening upon Arrival

Patients will be screened for COVID-19 symptoms again by the RMT

Treatment will be cancelled if the patient does not meet the pre-screening criteria (cancellation fee waived)

The RMT will also complete the self-assessment each working day

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2. Physical Distancing

Physical distancing measures will be respected outside the treatment room. Due to the nature of massage therapy, it is impossible to implement this during treatment thereby increasing the risk of transmission of COVID-19.

At all times outside the treatment room, individuals must maintain 6 feet of distance between each other

There is a maximum of two people allowed in the elevator at the same time to respect physical distancing (signs are clearly posted at elevators)

All fabric furnishings have been removed

Patients must wait outside the building or in the main lobby until the RMT comes to meet them for their appointment

The RMT will escort the patient directly to the treatment room to ensure social distancing from others in the building and opening doors

At the end of the appointment, the patient will be escorted to the elevator by the RMT

Entry will be through the main door, exit through the back door

Patient must arrive unaccompanied unless patient is a minor who requires parent/guardian, or infirm and needs assistance

3. Hand Hygiene

Patient will be required to wash their hands before and after treatment either at the sink if available or with provided hand sanitizer

RMT will wash hands often, using soap and water for a minimum of 20 seconds each time.

Hand-washing protocols are posted visibly in the office

Where possible, doors will be opened with a sanitized barrier on behalf of the patient by the RMT. Where not possible, the patient will be provided with a disposable barrier (e.g. paper towel)