2012 American Lawyer's Midlevel Associates Technology Survey

2012 Rankings for Technical Support and Technology Overall

Giva, Inc. is the sponsor of this reprint from The American Lawyer's annual Midlevel Associates Technology Survey. The rankings included are technical support and technology overall.

Giva, Inc. is the sponsor of this reprint from The American Lawyer's annual Midlevel Associates Survey. Giva has a special focus on law firms and we are an industry expert and provider of IT Service Desk/Help Desk Cloud Computing. See our Customer Case Studies or contact us for more information at (408) 260-9000.

2012 Associate Technology Survey

Rankings by Firm's Technical Support

Technical

Firm's

Rank

Firm Name

Overall

Total

Support

Composite

Respondents

Score

1

Gibson, Dunn & Crutcher

4.66

4.32

74

2

Alston & Bird

4.64

4.31

62

3

Fenwick & West

4.60

4.50

10

4

Nutter McClennen & Fish

4.50

4.39

19

5

Paul, Hastings

4.46

4.00

51

6

Gibbons

4.42

4.33

12

7

Thompson Coburn

4.41

4.55

23

8

Winston & Strawn

4.40

3.94

49

8

Fish & Richardson

4.40

4.07

16

10

Skadden, Arps, Slate, Meagher & Flom

4.35

3.83

61

11

Latham & Watkins

4.32

4.34

242

12

Weil, Gotshal & Manges

4.30

3.55

34

13

Chapman and Cutler

4.29

4.41

17

14

DLA Piper

4.28

4.09

80

14

Cozen O'Connor

4.28

4.17

18

16

Orrick, Herrington & Sutcliffe

4.17

3.67

80

17

Ropes & Gray

4.16

4.07

106

18

Bingham McCutchen

4.12

3.73

33

19

Schulte Roth & Zabel

4.10

3.87

31

20

Robins, Kaplan, Miller & Ciresi

4.09

2.55

11

21

Williams Mullen

4.08

3.79

24

21

O'Melveny & Myers

4.08

4.13

133

23

Shook, Hardy & Bacon

4.07

3.74

28

24

Simpson Thacher & Bartlett

4.06

3.34

110

25

Cravath, Swaine & Moore

4.06

3.71

35

25

Morgan, Lewis & Bockius

4.06

3.78

110

25

Blank Rome

4.06

3.87

48

28

Munger, Tolles & Olson

4.05

3.48

21

Technical

Firm's

Rank

Firm Name

Overall

Total

Support

Composite

Respondents

Score

29

Perkins Coie

4.03

3.55

63

30

Thompson & Knight

4.00

3.42

24

30

Robinson Bradshaw & Hinson

4.00

3.55

11

30

Jenner & Block

4.00

4.08

25

30

Proskauer Rose

4.00

4.12

26

34

Reed Smith

3.92

3.41

75

34

Finnegan, Henderson, Farabow, Garrett & Dunner

3.92

3.92

39

36

Cleary Gottlieb Steen & Hamilton

3.90

3.24

41

36

Sullivan & Cromwell

3.90

3.52

21

36

Holland & Knight

3.90

3.79

73

36

Brown Rudnick

3.90

4.30

10

40

Duane Morris

3.89

3.62

37

41

Cooley

3.87

3.58

93

42

Davis Polk & Wardwell

3.85

3.11

55

42

Foley Hoag

3.85

3.80

20

44

Wilson Sonsini Goodrich & Rosati

3.83

3.97

68

45

Kirkland & Ellis

3.82

3.44

163

46

Troutman Sanders

3.80

3.08

25

46

Morrison & Foerster

3.80

3.28

113

46

Arnold & Porter

3.80

3.48

88

49

SNR Denton

3.78

3.09

23

49

Jones Day

3.78

3.36

94

51

Milbank, Tweed, Hadley & McCloy

3.77

3.62

53

52

Baker, Donelson, Bearman, Caldwell & Berkowitz

3.76

4.24

17

53

Fitzpatrick, Cella, Harper & Scinto

3.75

3.17

12

54

Sidley Austin

3.73

3.36

74

54

Stites & Harbison

3.73

3.40

11

54

McDermott Will & Emery

3.73

3.46

50

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1

Rankings by Firm's Technical Support

Technical

Firm's

Rank

Firm Name

Overall

Total

Support

Composite

Respondents

Score

54

Lindquist & Vennum

3.73

3.80

15

58

Foley & Lardner

3.72

3.60

36

59

Kelley Drye & Warren

3.68

3.32

22

60

Vinson & Elkins

3.67

3.70

100

60

Harris Beach

3.67

3.73

15

60

Miles & Stockbridge

3.67

3.83

13

63

Kaye Scholer

3.65

3.25

21

64

Dorsey & Whitney

3.64

2.91

22

65

Stroock & Stroock & Lavan

3.63

3.50

16

65

Nixon Peabody

3.63

3.53

20

67

Drinker Biddle & Reath

3.60

3.11

58

67

Sheppard Mullin Richter & Hampton

3.60

3.31

62

67

Mintz, Levin, Cohn, Ferris, Glovsky and Popeo

3.60

3.33

15

67

Mayer Brown

3.60

3.40

46

67

Stradley Ronon Stevens & Young

3.60

3.45

21

67

Venable

3.60

3.61

45

67

Holland & Hart

3.60

3.80

30

67

Goulston & Storrs

3.60

4.08

12

75

Fox Rothschild

3.59

3.43

45

76

Wachtell, Lipton, Rosen & Katz

3.58

3.42

12

77

Dickstein Shapiro

3.56

2.94

17

77

Paul, Weiss, Rifkind, Wharton & Garrison

3.56

3.50

36

79

Baker & Hostetler

3.55

3.63

58

80

Gunderson Dettmer Stough Villeneuve Franklin & Hachigian

3.54

3.23

14

80

Cahill Gordon & Reindel

3.54

3.57

77

82

Snell & Wilmer

3.53

3.11

36

82

White and Williams

3.53

3.33

15

84

Shearman & Sterling

3.52

2.78

27

85

Akin Gump Strauss Hauer & Feld

3.51

3.24

41

86

Ballard Spahr

3.50

2.81

33

86

Schiff Hardin

3.50

3.25

16

86

Haynes and Boone

3.50

3.26

43

86

Bracewell & Giuliani

3.50

3.38

26

86

Patterson Belknap Webb & Tyler

3.50

3.64

15

86

Harter Secrest & Emery

3.50

3.71

14

86

Littler Mendelson

3.50

4.00

31

Technical

Firm's

Rank

Firm Name

Overall

Total

Support

Composite

Respondents

Score

93

Kramer Levin Naftalis & Frankel

3.46

3.46

13

93

Covington & Burling

3.46

3.49

70

95

Allen & Overy

3.45

2.91

11

96

Baker & McKenzie

3.43

2.81

47

96

Dechert

3.43

3.26

42

98

Wilmer Cutler Pickering Hale and Dorr

3.42

2.83

112

99

Pepper Hamilton

3.40

3.02

50

99

Carter Ledyard & Milburn

3.40

3.20

10

99

Fried, Frank, Harris, Shriver & Jacobson

3.40

3.30

82

99

Hughes Hubbard & Reed

3.40

3.33

42

103

K&L Gates

3.37

2.82

125

104

Katten Muchin Rosenman

3.33

3.04

71

104

Crowell & Moring

3.33

3.25

14

106

Schnader Harrison Segal & Lewis

3.31

2.85

13

106

Hogan Lovells

3.31

3.28

33

108

Sutherland Asbill & Brennan

3.30

3.02

47

109

Steptoe & Johnson

3.29

3.24

23

110

Davis Wright Tremaine

3.26

3.57

23

111

Clifford Chance

3.24

2.88

25

112

Cadwalader, Wickersham & Taft

3.23

3.46

40

113

Saul Ewing

3.19

3.00

27

114

Debevoise & Plimpton

3.17

2.65

23

114

Arent Fox

3.17

2.90

30

116

Sullivan & Worcester

3.14

3.43

14

117

King & Spalding

3.13

2.75

102

118

Linklaters

3.11

2.63

19

119

Manatt, Phelps & Phillips

3.08

2.92

24

119

Goodwin Procter

3.08

3.12

77

121

Quarles & Brady

3.06

3.29

17

122

Chadbourne & Parke

3.00

3.00

14

123

Vedder Price

2.96

2.21

24

124

Willkie Farr & Gallagher

2.88

2.78

109

125

Locke Lord

2.80

3.00

26

126

Dow Lohnes

2.75

2.75

12

127

White & Case

2.73

2.60

16

128

Boies, Schiller & Flexner

2.41

2.12

37

129

Patton Boggs

2.27

1.82

12

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2

Rankings by Firm's Technology Overall Composite Score

Firm's

Technical

Total

Rank

Firm Name

Overall

Composite

Support

Respondents

Score

1

Thompson Coburn

4.55

4.41

23

2

Fenwick & West

4.50

4.60

10

3

Chapman and Cutler

4.41

4.29

17

4

Nutter McClennen & Fish

4.39

4.50

19

5

Latham & Watkins

4.34

4.32

242

6

Gibbons

4.33

4.42

12

7

Gibson, Dunn & Crutcher

4.32

4.66

74

8

Alston & Bird

4.31

4.64

62

9

Brown Rudnick

4.30

3.90

10

10

Baker, Donelson, Bearman, Caldwell & Berkowitz

4.24

3.76

17

11

Cozen O'Connor

4.17

4.28

18

12

O'Melveny & Myers

4.13

4.08

133

13

Proskauer Rose

4.12

4.00

26

14

DLA Piper

4.09

4.28

80

15

Jenner & Block

4.08

4.00

25

15

Goulston & Storrs

4.08

3.60

12

17

Fish & Richardson

4.07

4.40

16

17

Ropes & Gray

4.07

4.16

106

19

Paul, Hastings

4.00

4.46

51

19

Littler Mendelson

4.00

3.50

31

21

Wilson Sonsini Goodrich & Rosati

3.97

3.83

68

22

Winston & Strawn

3.94

4.40

49

23

Finnegan, Henderson, Farabow, Garrett & Dunner

3.92

3.92

39

24

Schulte Roth & Zabel

3.87

4.10

31

24

Blank Rome

3.87

4.06

48

26

Skadden, Arps, Slate, Meagher & Flom

3.83

4.35

61

26

Miles & Stockbridge

3.83

3.67

13

28

Foley Hoag

3.80

3.85

20

Firm's

Technical

Total

Rank

Firm Name

Overall

Composite

Support

Respondents

Score

28

Lindquist & Vennum

3.80

3.73

15

28

Holland & Hart

3.80

3.60

30

31

Williams Mullen

3.79

4.08

24

31

Holland & Knight

3.79

3.90

73

33

Morgan, Lewis & Bockius

3.78

4.06

110

34

Shook, Hardy & Bacon

3.74

4.07

28

35

Bingham McCutchen

3.73

4.12

33

35

Harris Beach

3.73

3.67

15

37

Cravath, Swaine & Moore

3.71

4.06

35

37

Harter Secrest & Emery

3.71

3.50

14

39

Vinson & Elkins

3.70

3.67

100

40

Orrick, Herrington & Sutcliffe

3.67

4.17

80

41

Patterson Belknap Webb & Tyler

3.64

3.50

15

42

Baker & Hostetler

3.63

3.55

58

43

Duane Morris

3.62

3.89

37

43

Milbank, Tweed, Hadley & McCloy

3.62

3.77

53

45

Venable

3.61

3.60

45

46

Foley & Lardner

3.60

3.72

36

47

Cooley

3.58

3.87

93

48

Cahill Gordon & Reindel

3.57

3.54

77

48

Davis Wright Tremaine

3.57

3.26

23

50

Weil, Gotshal & Manges

3.55

4.30

34

50

Perkins Coie

3.55

4.03

63

50

Robinson Bradshaw & Hinson

3.55

4.00

11

53

Nixon Peabody

3.53

3.63

20

54

Sullivan & Cromwell

3.52

3.90

21

55

Stroock & Stroock & Lavan

3.50

3.63

16

55

Paul, Weiss, Rifkind, Wharton & Garrison

3.50

3.56

36

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Rankings by Firm's Technology Overall Composite Score

Firm's

Technical

Total

Rank

Firm Name

Overall

Composite

Support

Respondents

Score

57

Covington & Burling

3.49

3.46

70

58

Munger, Tolles & Olson

3.48

4.05

21

58

Arnold & Porter

3.48

3.80

88

60

McDermott Will & Emery

3.46

3.73

50

60

Kramer Levin Naftalis & Frankel

3.46

3.46

13

60

Cadwalader, Wickersham & Taft

3.46

3.23

40

63

Stradley Ronon Stevens & Young

3.45

3.60

21

64

Kirkland & Ellis

3.44

3.82

163

65

Fox Rothschild

3.43

3.59

45

65

Sullivan & Worcester

3.43

3.14

14

67

Thompson & Knight

3.42

4.00

24

67

Wachtell, Lipton, Rosen & Katz

3.42

3.58

12

69

Reed Smith

3.41

3.92

75

70

Stites & Harbison

3.40

3.73

11

70

Mayer Brown

3.40

3.60

46

72

Bracewell & Giuliani

3.38

3.50

26

73

Jones Day

3.36

3.78

94

73

Sidley Austin

3.36

3.73

74

75

Simpson Thacher & Bartlett

3.34

4.06

110

76

Mintz, Levin, Cohn, Ferris, Glovsky and Popeo

3.33

3.60

15

76

White and Williams

3.33

3.53

15

76

Hughes Hubbard & Reed

3.33

3.40

42

79

Kelley Drye & Warren

3.32

3.68

22

80

Sheppard Mullin Richter & Hampton

3.31

3.60

62

81

Fried, Frank, Harris, Shriver & Jacobson

3.30

3.40

82

82

Quarles & Brady

3.29

3.06

17

83

Morrison & Foerster

3.28

3.80

113

83

Hogan Lovells

3.28

3.31

33

85

Haynes and Boone

3.26

3.50

43

85

Dechert

3.26

3.43

42

87

Kaye Scholer

3.25

3.65

21

87

Schiff Hardin

3.25

3.50

16

87

Crowell & Moring

3.25

3.33

14

90

Cleary Gottlieb Steen & Hamilton

3.24

3.90

41

90

Akin Gump Strauss Hauer & Feld

3.24

3.51

41

90

Steptoe & Johnson

3.24

3.29

23

93

Gunderson Dettmer Stough Villeneuve Franklin & Hachigian

3.23

3.54

14

Firm's

Technical

Total

Rank

Firm Name

Overall

Composite

Support

Respondents

Score

94

Carter Ledyard & Milburn

3.20

3.40

10

95

Fitzpatrick, Cella, Harper & Scinto

3.17

3.75

12

96

Goodwin Procter

3.12

3.08

77

97

Davis Polk & Wardwell

3.11

3.85

55

97

Drinker Biddle & Reath

3.11

3.60

58

97

Snell & Wilmer

3.11

3.53

36

100

SNR Denton

3.09

3.78

23

101

Troutman Sanders

3.08

3.80

25

102

Katten Muchin Rosenman

3.04

3.33

71

103

Pepper Hamilton

3.02

3.40

50

103

Sutherland Asbill & Brennan

3.02

3.30

47

105

Saul Ewing

3.00

3.19

27

105

Chadbourne & Parke

3.00

3.00

14

105

Locke Lord

3.00

2.80

26

108

Dickstein Shapiro

2.94

3.56

17

109

Manatt, Phelps & Phillips

2.92

3.08

24

110

Dorsey & Whitney

2.91

3.64

22

110

Allen & Overy

2.91

3.45

11

112

Arent Fox

2.90

3.17

30

113

Clifford Chance

2.88

3.24

25

114

Schnader Harrison Segal & Lewis

2.85

3.31

13

115

Wilmer Cutler Pickering Hale and Dorr

2.83

3.42

112

116

K&L Gates

2.82

3.37

125

117

Ballard Spahr

2.81

3.50

33

117

Baker & McKenzie

2.81

3.43

47

119

Shearman & Sterling

2.78

3.52

27

119

Willkie Farr & Gallagher

2.78

2.88

109

121

King & Spalding

2.75

3.13

102

121

Dow Lohnes

2.75

2.75

12

123

Debevoise & Plimpton

2.65

3.17

23

124

Linklaters

2.63

3.11

19

125

White & Case

2.60

2.73

16

126

Robins, Kaplan, Miller & Ciresi

2.55

4.09

11

127

Vedder Price

2.21

2.96

24

128

Boies, Schiller & Flexner

2.12

2.41

37

129

Patton Boggs

1.82

2.27

12

Methodology

As part of The American Lawyer's annual Midlevel Associates Survey midlevel (third-,fourth-, and fifth-year) associates were asked to rate their firms' technology on a scale of 1 (low) to 5 (high) in four categories: the overall quality of the firm's technology, how well they felt they were trained, their estimation of the firm's technical support, and how successfully they thought the firm deployed technology on behalf of its clients. The "Technical Support" column is based upon the answer to the one question related to their estimation of the firm's technical support. The "Firm's Overall Composite Score" column is based on the average of the scores for the four questions.

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Giva, Inc. is an industry expert and provider of Customer Service, Help Desk, Knowledge Management and Change Management software. When you need an expert, call us at +1.408.260.9000 between 6:00 AM and 5:00 PM Pacific Time Monday through Friday.