Fair & Yeager Renews Five Star Agency Designation

The Massachusetts Association of Insurance Agents (MAIA), is proud to announce that Fair & Yeager Insurance Agency, Inc. of Natick, MA has renewed their Five Star Agency Designation. They have been a Five Star Agency since 2006 and continue to demonstrate excellence in the five imperatives associated with the designation: Customer Focus, Management/Leadership, Human Resource, Product & Process and Future Success Initiatives.

Heather Kramer, review team member and Vice President and COO of MAIA stated “It is rare when you can ask an entire staff to tell you areas in which they think their Agency can improve and then have the majority not able to think of one because it is such a common practice to voice such thoughts as a natural course of business that any ideas have already been voiced and acted upon. For Fair & Yeager, that is the case!

This Agency has a staff that is supportive, knowledgeable and 100% committed to the good of the Agency. There management team works well together, provides clear direction for staff to align with, and continually looks for ways to improve the Agency. And, the owner provides excellent leadership and is dedicated to providing a workplace that is second to none in the eyes of his employees, doing what is right and best for his customers, and being a good corporate neighbor. All of these factors and more were evident in this review and it is without hesitation that Fair and Yeager renew their Five Star Agency Designation.”

Fair & Yeager Insurance Agency, Inc. is a 119 year old business that has earned an outstanding reputation within the communities it serves and is truly part of the fabric of the town. It is a financially solid business with all business result trends going in the positive direction. It has formed alliances that allows it to maintain its independence while at the same time benefiting from such alliances. This Agency values:

Pride in their company, their fellow employees, themselves, the job they do for their customers and their reputation.

Quality in their work and setting the highest standards possible in the delivery of their product to their customers.

Respect in customers, business partners, co-workers and self.

Sound Business Practices by doing what is the right thing to do for their customers and taking personal responsibility for the success of Fair & Yeager.

Artie Fair, President of Fair & Yeager Insurance Agency, Inc. said “It is satisfying to have our Five Star Agency Designation renewed. It verifies for us that what we strive to do every day is making a difference. We fully believe that what we do here is important, we are protecting those things that are most valuable to our customers and we do so with their best interest in mind while at the same time providing a work place that people enjoy coming to.

MAIA awards the Five Star Agency Designation to independent agencies that go through a vigorous review based on key criteria that affect an insurance agency and how it operates. Upon earning a qualifying score, an agency becomes a Five Star Agency Designee and must go through an intensive review process every 3 years to again prove that they continue to provide superior service, knowledge and value. It is a very select group that has attained this designation. If anyone is interested in the program, please contact Heather Kramer at hkramer@massagent.com.

2016 Reader’s Choice Awards

The 2016 Reader’s Choice Awards were just announced and Fair & Yeager Insurance has been named Number One in Natick and Gold in the Region! Thank you to our clients who continue to vote us number one!For more information click here.

NATICK MA, SEPTEMBER 2015 – Fair & Yeager Insurance Agency has retained its status as part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group.

Each year since 1993, IIABA and Reagan Consulting, an Atlanta-based management consulting firm, join forces to study the country’s leading agencies in six revenue categories. The agencies comprising the study groups are selected every third year through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation. The selected “Best Practices” agencies retain their status during the three-year cycle by submitting extensive financial and operational data for review each year.

“We are very proud of this recognition and realize it is reflective of the outstanding efforts of our entire staff every day”, said Arthur B. Fair, III, Fair & Yeager Insurance, President.

This year concludes the current three-year study cycle in which more than 1,100 independent agencies throughout the U.S. were nominated to take part in the annual study, but only 217 agencies qualified for the honor. To be chosen, the agency had to be among the 35-45 top-performing agencies in one of six revenue categories.

The agency was nominated by The Massachusetts Association of Insurance Agents and qualified based on its operational excellence.

The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. The annual survey and study of leading independent insurance agencies documents the business practices of the “best” agencies and urges others to adopt similar practices.

The Fair & Yeager Insurance Agency, an Independent Agency, was founded in 1898 and offers insurance products from a number of different companies including Travelers Insurance, Safety Insurance, Commerce Insurance, CNA Insurance, Preferred Mutual, Plymouth Rock and Andover Cos.

2015 Reader’s Choice Awards

The 2015 Reader’s Choice Awards were just announced and Fair & Yeager Insurance has been named Number One in Natick and Silver in the Region for the second year in a row. Thank you to our clients who continue to vote us number one!For more information click here.

NATICK MA, AUGUST 2014 – Fair & Yeager Insurance Agency has retained its status as part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group.

Each year since 1993, IIABA and Reagan Consulting, an Atlanta-based management consulting firm, join forces to study the country’s leading agencies in six revenue categories. The agencies comprising the study groups are selected every third year through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation. The selected “Best Practices” agencies retain their status during the three-year cycle by submitting extensive financial and operational data for review each year.

“We are very proud of this recognition and realize it is reflective of the outstanding efforts of our entire staff every day”, said Arthur B. Fair, III, Fair & Yeager Insurance, President.

Last year, which marked the start of a new three-year study cycle, more than 1,100 independent agencies throughout the U.S. were nominated to take part in the annual study, but only 217 agencies qualified for the honor. To be chosen, the agency had to be among the 35-45 top-performing agencies in one of six revenue categories.

The agency was nominated by The Massachusetts Association of Insurance Agents and qualified based on its operational excellence.

The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. The annual survey and study of leading independent insurance agencies documents the business practices of the “best” agencies and urges others to adopt similar practices.

The Fair & Yeager Insurance Agency, an Independent Agency, was founded in 1898 and offers insurance products from a number of different companies including Travelers Insurance, Safety Insurance, Commerce Insurance, CNA Insurance, Preferred Mutual, Plymouth Rock and Andover Cos.

2014 Reader’s Choice Awards

The 2014 Reader’s Choice Awards were just announced and Fair & Yeager Insurance has been named Number One in Natick and Silver in the Region. Thank you to our clients who voted us number one!For more information click here.

Natick MA, August 2013 – Fair & Yeager Insurance Agency is part of an elite group of independent insurance agencies in the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group.

Each year since 1993, IIABA and Reagan Consulting, an Atlanta-based management consulting firm, join forces to study the country’s leading agencies in six revenue categories. The agencies comprising the study groups are selected every third year through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation.

“We are very proud of this recognition and realize it is reflective of the outstanding efforts of our entire staff every day”, said Arthur B. Fair, III, President of the Agency.

More than 1,100 independent agencies throughout the U.S. were nominated to take part in the annual study, but only 216 agencies qualified for the honor. To be chosen, the agency had to be among the 35-45 top-performing agencies in one of six revenue categories.

The agency was nominated by The Massachusetts Association of Insurance Agents and qualified based on its operational excellence.

The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. The annual survey and study of leading independent insurance agencies documents the business practices of the “best” agencies and urges others to adopt similar practices.

The Fair & Yeager Insurance Agency, an Independent Agency, was founded in 1898 and offers insurance products from a number of different companies including Travelers Insurance, Safety Insurance, Commerce Insurance, CNA Insurance, Preferred Mutual, Plymouth Rock and Andover Cos.

Fair & Yeager Insurance Agency Inc. Re-Certified as Five Star Agency

Natick, MA — Fair & Yeager Insurance Agency Inc. of Natick, MA underwent an intensive review in order to be re-certified as a Five Star Insurance Agency.

The Five Star Award of Distinction is awarded by The Massachusetts Association of Insurance Agents (MAIA) to an independent insurance agency that successfully completes a “fitness review” which examines an agency’s five key imperatives: Customer Focus, Management/Leadership Excellence, Human Resource Excellence, Process & Product Excellence and Future Success.

“There are four things that can make a great agency and they are: An owner who models the desired behavior and truly cares about the staff, customers and community. A management team that has unique skills and strengths that compliments the owners and that can align everyone in the agency to move forward in the direction that has been set for them. A staff that is a good blend of experienced individuals and younger people who work together with strong skill sets and capabilities and do their best to pursue the desired results, and a passion by everyone to do what is best for their customers, both in services and sales. Fair & Yeager has all of these qualities and is greatly deserving of its Five Star Agency Designation.” said Frank Mancini, President and CEO of MAIA.

“Having the Five Star Agency Designation is important to us. It has helped us grow and improve and pushes us to continually strive to be better. Continuous improvement in all areas is what we focus on. I am lucky that we have the staff that we do because they are always striving to make sure that Fair & Yeager remains a Five Star quality agency to our customers.” said Artie Fair, owner of Fair & Yeager Insurance.

Currently, there are only 28 Independent Agencies in Massachusetts and Rhode Island that have received the coveted Five Star Agency Designation.

Winner of the 2012 Massachusetts Family Business of the Year Award

Fair & Yeager Insurance Agency named Winner of the 2012 Massachusetts Family Business of the Year Award! Fair & Yeager Insurance Agency was honored by Northeastern University Center for Family Business. Fair & Yeager was awarded the Massachusetts 2012 Family Business Award in the category of fewer than 25 employees.

Recipient of the 2009 Massachusetts Family Business of the Year Award

Fair & Yeager once again earns Five Star Agency Designation

December 2009- Natick, MA – Fair & Yeager Insurance Agency of Natick has once again earned the Five Star Agency Designation from the Massachusetts Association of Insurance Agents (MAIA). To achieve this designation an Insurance Agency must excel in 17 key Industry performance standards within the areas of Customer Focus, Management Leadership, Human Resources, Processes, and Products/Services.

The Five Star Award of Distinction is a culmination of the daily efforts of the Fair & Yeager Team, their drive for continued improvement and efficiencies, and their common goal of providing excellent insurance service to their customers. It is an award that acknowledges this team effort and is awarded to those Insurance Agents who consistently provide superior knowledge, service and value to their clients.

In achieving this award Fair & Yeager Insurance joins less then 2% of the Insurance Agencies in Massachusetts who have received this honor. Fair & Yeager is a 112 year old third generation family business providing personal & business insurance coverage in Natick and the surrounding Metrowest communities.

2009 Reader’s Choice Award

2009 Certificate of Generational Achievement to the Twelve Percent Club

Recipient of the 2009 Certificate of Generational Achievement to the Twelve Percent Club. While eighty to ninety percent of all businesses in the United States are family businesses, only twelve percent survive to the third generation.

2008 Community Business Shining Light Award

Recipient of the 2008 Community Business Shining Light Award.

Recipient of the 2009 Certificate of Generational Achievement to the Twelve Percent Club

While eighty to ninety percent of all businesses in the United States are family businesses, only twelve percent survive to the third generation.