Phone number normalization: Phone number normalization translates number strings entered in various formats into a single standard format. Normalization rules specify how to convert telephone numbers dialed in various formats to standard E.164 format.

Location profiles: A location profile is a named set of normalization rules that translates telephone numbers for a location to a single standard (E.164) format for telephone authorization and call routing. The name of each location profile must match the fully qualified domain name (FQDN) of its corresponding Exchange 2010 UM dial plan.

Before logging in to Office Communicator 2007 R2 on host system make sure DNS resolution is working and Root Certification Authority is trusted.My host system (hyperV) is not part of NG.com domain , IP address configuration of this system is shown in screenshot below

Figure 25:Host IPconfig

DNS resolution:My host system can resolve OCS 2007 server records.

Figure 26: DNS Queries

I have downloaded and already installed Root Certificate on my host computer, so it is available in Trusted Root Certification Authority container.

c. Listen to the default greeting and when prompted to leave a voice mail, say “Hi it’s Manish please give me a call back when you’re in office.” And then hang up.
d. OCS test will store the Voice mail, OCS Test can dial his voice mail to retrieve message. User can read transcript of voice message and can listen it from mailbox.

Figure 33: Access Voice mail via OWA

4.Call Unified Messaging Auto Attendant

a.On base computer, in office communicator type 50000, Notice that the number is normalized to +1(425) 555-0000. PressENTER.

Figure 34: Auto Attendent Extn number

b.Listen to the Auto attendant greeting, and say OCS Test when prompted

Figure 35: Auto Attendent in Call

c.If the auto attendant has problems recognizing name, use the dial pad to type 50563.

Figure 37: Auto Attendant transfer

d.Call will made.e.On the system (Client-01) where OCS test is logged in, notice that Answer incoming call prompts and that the caller name is Manish Girdhar. Click redirect and then click Voice mail.