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Our Hatch End centre in North London is by all accounts one of our more modest centres specialising in tyre fitting, batteries, brakes and exhausts. But centre manager Errol Henry knows that size isn’t everything and the secret to keeping a regular stream of returning patrons is great customer service.

Errol would know, he’s one of our longest serving centre managers with 43 years’ experience in the industry, and it’s his enthusiasm to provide the best possible service that has kept customers coming back all these years. In fact, many of Errol’s customers today are the children and grandchildren of those who original visited his centre back in the 70’s.

So what keeps customers coming back? Errol believes communication is key. Keeping customers informed and explaining the work being carried out in simple terms creates loyal and content customers. And if for any reason there is going to be a delay in fitting a tyre or new brakes, Errol and his team will let the customer know. Errol’s honest approach has helped him to achieve one of the best customer service records in the capital.

Errol hasn’t always been based at Hatch End though and has worked at a number of tyre outlets throughout London including St John’s Wood, Putney, Wimbledon, Kingsbury and Wilmslow. But everywhere Errol works he takes with him his happy and helpful demeanour and it is testament to Errol’s relationship with the local community that has seen his loyal customers travelling 6 miles up the road from Kingsbury to the Hatch End centre where Errol has been based for the past 2 and a half years.

Errol’s secret is simple – take good care of your customers and they will take care of you. Errol regularly goes beyond the call of duty to ensure his customers are satisfied, whether it be cleaning the windscreen and filling the windscreen washer bottle, or driving home a customer who needs to leave their car in the centre overnight. By looking after his customers Errol and his team know they will have a customer for life, and maybe even generations to come!

With the cost of fuel constantly rising, it is likely to be one of the biggest driving expenses. Although there's nothing you can do about reducing the cost of fuel, you can follow these tips to make sure that your fuel goes further to save you money at the pump.

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Select Tyre Size

Front Tyre Size

Rear Tyre Size

We endeavour to ensure we are displaying the correct tyres for your vehicle. However, we recommend all customers check the tyre size printed on the side wall of their tyres before proceeding with a tyre purchase as occasionally discrepancies do occur. By selecting the tyre sizes above and clicking 'Continue', you are indicating that you have checked your tyre sizes.

Filter Your Results

To continue with your booking, please select your appointment time from the list below.

Select Your Appointment Time

Please note:
Centres do not open until 10:00 on bank holidays. If choosing an appointment on a bank holiday please bring your vehicle to centre at 10:00 rather than the 08:30 as shown.

Finding Your Tyre Size

Tyre Size

Your tyre size can be found on the sidewall of your current tyre and is a sequence of numbers and letters. The most common tyre size in the UK is 205/55R16 but there are many variations so it’s important to check your existing tyre or to check your vehicle handbook to ensure the right tyre size has been installed.

Tyre Width

The first three digits. This displays the width of the tyre in millimetres. A tyre marked 225 will measure 225mm across the tread from sidewall to sidewall.

Aspect Ratio

The fourth and fifth digits of the tyre code that immediately follow the tyre width. The aspect ratio or profile height of the tyre sidewall is expressed as a percentage of the tyre width. So an aspect ratio of 55 for example means that the profile height of the tyre is 55% of its width.

Rim Diameter

The next two digits represent the size of the wheel rim that the tyre can be fitted to. It is also the diameter of the tyre from bead to bead. So a tyre marked 16 will fit on a 16-inch wheel rim.

Speed Rating

The speed rating of a tyre is represented by a letter of the alphabet at the end of the tyre size code and indicates the maximum speed capability of the tyre. Tyres receive a speed rating based on a series of tests which measure the tyres capability to handle a set speed for a prolonged period of time.

If you are unsure what speed rating you need, be sure to check your vehicle handbook. Choosing a lower speed rating than that recommended by your vehicle manufacturer could potentially invalidate your insurance.