Why TCS CEO N Chandrasekaran stopped using his Apple Watch after 3 days

N ChandrasekaranIn the fast changing world of technology, yesterday's attractions might not be relevant today. For instance, the focus on features of a product might give way to the stress on experience. N Chandrasekaran, TCS CEO, alluded to this in his talk at the NASSCOM India Leadership Forum in Mumbai last week. He illustrated his point with the Apple watch. As a runner, Chandrasekaran thought it would be a good idea to get the watch. However, it was not so simple. "The first one week was difficult because it has a few basic features, specifically for a runner, along with several other features. I used it for three days. The fourth day, I didn't. Later, I started using it again," he said.

Chandrasekaran believed that the watch's interface was good. All Apple needed to do was improve the features. "Instead of changing the watch, I waited for the next software release. And in the last few months, with every iOS release, I find a new feature," he said.

The world has moved on from a feature-based experience, according to Chandrasekaran. "You look for experience. The feature will come with every software release. We are in an ‘Experience first, Feature next' world now," he said.

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