Apple admits iMessage problem with iOS 7 and promises to fix issue in another update

New Apple iOS 7 features are displayed on screen during the Apple Worldwide Developers Conference (Image: Reuters)

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Apple has admitted that there is a problem with iMessages in the new iOS 7, and promises to release another update to fix the issue.

After updating to iOS 7, users have reported being unable to send messages. The real problem lies in that the phone does not tell you that your message has not sent, so users do not realise the problem until too late.

“We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update,” Apple said in a statement.

“In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users.”

The simplest way to solve the problem temporarily is to restart the device.

Another option being suggested is to disable iMessage, reset the Network Settings, and then turn iMessage back on. (To reset the settings, go to Settings>>General Reset>>Reset Network Settings.)