Phone Banking

In today’s extremely competitive banking environment, consumers
demand convenience, personalization and a proven commitment to
customer service. Telephone banking delivers on the promise of any time,
any place access by instantly connecting your customers with their
accounts and the information they want from any touch-tone phone.
Enabling your customers to be “self-service” customers—ones who can
obtain banking information and perform transactions according to their
own schedules—meets the growing consumer demand of ultimate
convenience and autonomy.

Features and Benefits

Check your account balance - Get up-to-the-second details of your Savings or Current Accounts and your Fixed Deposits. You can also get the details of the last 5 transactions on your account, or have a mini statement of last 9 transactions faxed across to you.

Enquire on the cheque status - You can use PhoneBanking to check on the status of cheques issued or deposited from anywhere in India.

Order a Cheque Book / Account Statement - Just call PhoneBanking and get your Cheque Book or latest Account Statement delivered at your doorstep.

Stop Payment - Stop payment of a single cheque or a series of cheques, 24 hours a day.

Loan Related queries - Get details of the outstanding loan amount, enquire about your loan account, request for an interest certificate and repayment schedule, etc. Just call PhoneBanking in your city and dial 4 to speak to our PhoneBanker.

Open a Fixed deposit or Enquire on your Fixed deposits / TDS - Talk to our PhoneBanker to easily open a Fixed Deposit over the phone, by simply authorising a transfer of funds from your Savings Account.

Transfer Funds between accounts - You can also transfer money from one of your accounts to another. Both accounts must be linked to your Customer ID. You can transfer amounts upto Rs 1 Lac in a single day.