Category: Applecare

This month has been a horrible one for my mac. Both the logic board, and the battery failed, and my charger broke down as well. But thanks to Apple’s fantastic extended warranty program – Applecare – my computer is better than ever, and it didn’t cost me a cent. Here’s the tale of my nightmare, and how Apple made it as painless as possible....

If you’re reading this any time after we’ve published this, you’re probably one of the proud owners of the new Retina Macbook Pro, and you’re probably wondering why the fuck heck your several thousand dollar computer has flickering bars across the screen. It’s not just you. The article we wrote about this in October is one of our most popular recent articles, and forums...

This week I paid a visit to one of Steve Jobs’s greatest unintentional creations. When an employee came to him with the idea of Genius bar he hated it. And then he slept on it. And then he loved it. And it was born. Thank you to Lauren who assisted me. She popped my computer open, pulled out the fan, found the broken tiny piece that...