SituationWare AMX
- Air Traffic Control for People

The customer is rapidly changing. They are better informed, more interactive and
more selective than ever before.

Workers need information to
act fast; Easy access to the right information
results in better decision making and
better
service delivery, increasing retention by delivering a premium customer
experience.

SituationWare is a Field Service Management(FSM) Tool geared
towards service companies which your team will actually enjoy using.
It makes it fun and easy for everyone to collaborate, focus on what's
important, and get more done at work.

Using a sustainable and cost effective Job Management Software can
be one of the best
decisions that a
company can make in terms of improving their customer service. Managers
setting
up
the software can choose to import customers into the system and control
just
how
much input they would like to receive from them. The manager or system
may
create accounts for individual customers, subsequently
customers and stakeholders can log in to view the progress of the jobs
they
are
having done for
them
and approve invoices for payments. By embedding service and demo
requests
directly
into your website, cuts out the
middle man and the hassle that often leads to confusing incidents which
lead
to
diminishing reputations of companies.

Share and collaborate
easily

Flexibility. Protection. Small training investment for you, none for
your technical partners with our
hosted solution. A highly secure and scalable system with API and
import/export formats that readily facilitates integration with
your existing system(s).

Mobile
connections
and different form factors such as desktop clients and
handhelds. This saves YOU training time and frustration.

Screens like the one shown the the right instantly convey critical
information quickly and succinctly.

Supports most Devices, Platforms and
Networks

We support multiple form factors using a common browser framework,
saving you time and money while providing you the latest features.
Our API makes
integration with
other systems possible and worry free.