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Hello,
1. The Arial fonts were internally and originally existing in Avada. I didn’t use custom fonts files as your previous instruction.
2. If the fonts’ properties were… (read more)

Hello,

1. The Arial fonts were internally and originally existing in Avada. I didn’t use custom fonts files as your previous instruction.

2. If the fonts’ properties were such so, then it should be same as IE and Chrome, not only Firefox, but they are well seen in IE and Chrome, however, not in Firefox, so that’s why I’m not understood myself.

I acknowledge that your theme does properly apply the fonts to source code, but I think this is the problem of fonts operation itself, or Firefox Browser problem, so
discussing about in Avada-inserted internal fonts files’ properties, and discussing about Firefox Browser’s problem would be a wise way to narrow down this issues.

Visit Our Support Center To Search For Answers.
Always Submit A New Ticket For New Questions.

Sukwoo replied Jul 18, 7:15am
Hello,

I understood from now that Avada theme without problem converted Arial fonts successfully to the source code of my website,

but the OS of mine and my desktop computer machine's properties would affect the actual display of the fonts.

I agree with you. However, I have tested these on the five different computers nearby my end, OS X, Windows, and so on,

Although so, the same issues simultaneously occurred in them, all 5 computers, So would the culprits of this issue be "the problem of machine" or "the problem of OS"? If so, just depending on machine like your end, the display of the fonts in Korean or Japanese is all-fine, and some of the machines in my end would be hard to properly display the Arial fonts, because of problem of the machine in my end? I'm wondering about it.

I tried to understand that only my one computer machine has problem and any other computers in other countries are fine, then no problem,

However, 5 computers all are getting same problem in my end, so that's why I'm confused although you professionally explained to me about web-safe fonts.

Thanks anyway for the kind explanation of web-fonts from you, and also, sorry for any inconvenience triggered by my misunderstanding or blindness about documents.

I'm just confused, so want to clarify, but not so easy according to me narrow-scope of knowledge.

Thanks for your time and consideration.

Sincerely from,

Sukwoo Hong

Rodrigo replied Jul 17, 5:30pm
Hello,

As we previously explained, Arial is a web safe font. That means that the font file won't be implemented by the particular theme in your WP installation, but it will be retrieved from the OS fonts in the computer that visits the website.

So, once the theme applies Arial in the source code, the browser will get the font file from the OS directory, and display it. Because of this, there's we cannot provide extensive help regarding this matter. Avada can only apply Arial in the source code of the website, which is currently the case, as you can see when you inspect the styles of the website.

Visit Our Support Center To Search For Answers.
Always Submit A New Ticket For New Questions.

Sukwoo replied Jul 17, 12:08am
Hello,

This problem has been continued for several months, so I should do something for this issues, very tired of trying something.

1. You said specific display of the font depends on the font's character map, but it's not the custom files I uploaded, but the fonts properties are with Avada-equipped, so there are nothing I can do myself, since as you know, customizing fonts properties which are inherited in Avada theme doesn't make sense.

2. I confirmed that in my end, the fonts are applied well in perspective of Inspector panel, however, the way it's displayed actually is totally different between your end and my end. If it is the browser's problem, then the fonts should be well-displayed in both your end and my end,

or the fonts should be not properly displayed in both your end and my end,

however, the fonts are differently displayed totally between in my desktops, and these are not the specific computer of mine, since I tested this on other computers in different places for 4 other desktops.

3. And I also tried to throw queries about this in other forums, but the answer was just ask to the theme developer, so alternatives, or other places to ask would be not well-informed to me, so that's why I'm getting difficulties these days, so could you help me as possible as you could? It could be not you or other people, or I should anyway solve this problem as fast as I could whether the advisors are theme-fusion supporters or developers or any person.

I would like to make thing to solve clear, since this discussion started to be long-winded.

Thanks for your time and consideration.

Sincerely from,

Sukwoo Hong

Sukwoo replied Jul 17, 12:06am
Hello,

This problem has been continued for several months, so I should do something for this issues, very tired of trying something.

1. You said specific display of the font depends on the font's character map, but it's not the custom files I uploaded, but the fonts properties are with Avada-equipped, so there are nothing I can do myself, since as you know, customizing fonts properties which are inherited in Avada theme doesn't make sense.

2. I confirmed that in my end, the fonts are applied well in perspective of Inspector panel, however, the way it's displayed actually is totally different between your end and my end. If it is the browser's problem, then the fonts should be well-displayed in both your end and my end,

or the fonts should be not properly displayed in both your end and my end,

however, the fonts are differently displayed totally between in my desktops, and these are not the specific computer of mine, since I tested this on other computers in different places for 4 other desktops.

3. And I also tried to throw queries about this in other forums, but the answer was just ask to the theme developer, so alternatives, or other places to ask would be not well-informed to me, so that's why I'm getting difficulties these days, so could you help me as possible as you could? It could be not you or other people, or I should anyway solve this problem as fast as I could whether the advisors are theme-fusion supporters or developers or any person.

I would like to make thing to solve clear, since this discussion started to be long-winded.

Thanks for your time and consideration.

Sincerely from,

Sukwoo Hong

Rodrigo replied Jul 16, 11:40am
Hello,

I attached a screenshot to this message. It was taken using Firefox, in Windows 10. As you can see in the styles applied to the element, Arial is currently assigned as the font of the title.

The way in which the font is displayed depends on the browser itself, and not on Avada. Avada will only be in charge of setting Arial as the font-family, which is correctly applied, as you can see in the screenshot.

The specific display of the font will depend on the font's character map, as well as on the browser in which it's displayed.

Unfortunately, there's not much help we can offer regarding this issue, since Avada currently applies Arial correctly in the source code of your page.

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...Pretty much exactly like the title says. I checked the plugin checker after updating to Firefox 30 to see if there was anything that needed updating. Of course, ther… (read more)

...Pretty much exactly like the title says. I checked the plugin checker after updating to Firefox 30 to see if there was anything that needed updating. Of course, there was: Shockwave and "Adobe Acrobat NPAPI Plug-in".

While I was able to get Shockwave up to date just fine, the Adobe Acrobat NPAPI Plug-in is presenting some trouble. As in, when I click "Update Now", instead of redirecting to an update page, it redirects right back to the Plugin Check page.

Where can I go to update this plugin? Does it need to be updated? Is this a glitch in the checker, and therefore I don't need to do anything?

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How do I get years of saved bookmarks back?

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After appearing earlier this evening, the LastPass icon is also failing to appear on both profiles.

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I have tried everything under the sun, I have deleted my cookies, uninstalled Firefox and my profile and I'm still getting this issue. I can't a higher resolution then 36… (read more)

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These are the crash reports just for today , it has also crashe… (read more)

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These are the crash reports just for today , it has also crashed 3 times just this month not counting these 4 today , and 5 times in February , 6 times in January ,and 5 times in December , its getting old with this crashing situation , i hate IE and Google Chrome , but at least they don't crash all the time

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I'm a long-time Firefox user and upgraded to Quantum when it first came out. I had made a cursory inspection of some of the new features at that time, and remembered the little counter-clockwise arrow in the toolbar was supposed to be a shortcut for deleting a set time frame of browsing history. Remembering this, I clicked it and a little menu popped up with options for how much history to forget. I clicked the option to forget 5 minutes.

I'd had multiple windows with multiple tabs open and they all disappeared instantly. I don't know if the browser crashed or simply intended to restart itself, but when it reopened there was only one window with no tabs.

I quickly hit the three bar menu button in the top-right and navigated to Library > History > Recently Closed Windows. Both this menu and Recently Closed Tabs were entirely empty.

My secondary Windows were of secondary importance, but my first and primary window had a large number of pinned and ordinary tabs that I did not want to lose. Tabs that I have been saving for months - some more than a year. Many that I migrated from Firefox I to Quantum. In the past, they have always been recoverable through the History. Now they seem to have been erased without a trace because I clicked, "Forget 5 minutes" from the toolbar.

I tried using Window's System Restore to reset my computer to a restore point from yesterday, but this had no effect on my Firefox session. Is there any way to reverse this and recover the session I've been using daily since before Quantum had been released? Is it anywhere?

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""Go into the Firefox program files folder and look for a plugins folder. If you find a folder by that name, open it and see if there is a NPSWF32.DLL file in there. If so, delete that file and delete the corresponding flashplayer.xpt file from that folder. Actually, you can delete that folder altogether - Firefox hasn't had that folder for a number of years now, but will use whatever files might be in there from years ago.""

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143

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I have had problems with streaming Channel 4 TV UK for many years. I could only get it to work on Windows.
Recently I have Dumped Window 10 - so slow - updates take all day.
I now am using Ubuntu 18.04 LTS (using Linux since 2009)

Channel 4 say they Do Not support Linux ?

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Please could anyone advice me what I can do, or what I have done wrong.

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I did make sure that the preferences are checked in the Sync settings, and i have tried the sync now button.
I also tried logging out of sync and back into it, restarting my PC, resetting firefox to default and even deleting all firefox profiles and settings files.
I have cookies allowed/enabled in case that is relevant, and firefox is updated to the latest version.

Can anyone tell me how do i make firefox sync the preferences?
It is the most important part of the "sync" feature for me, and it is not working :(