Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

computer won't boot up

nessa1422

Posted 30 December 2010 - 03:56 PM

nessa1422

Member

Member

69 posts

Hi,
Running XP. Computer shut down ok a few days ago but since then, have been unable to use.
Starts up and gets as far as black screen with 'we apologise for the inconvenience but Windows did not start successfully etc ...'
Start Windows normally is highlighted and counts down then the whole thing starts again.
I have tried to start in safe mode and the last known configuration, but the same thing happens.
Was perfectly fine previously, so can't think why this would happen. Did not download anything or load anything new, so would really appreciate any help.

nessa1422

Posted 30 December 2010 - 04:46 PM

Alzeimer

Posted 30 December 2010 - 05:28 PM

Alzeimer

Member 1K

Member

1,330 posts

What you will have to do is find an xp cd with the same service pack as yours and follow Spyware dr instructions.

If you cannot borrow a cd of xp then your only option is to reinstall xp fresh from your recovery partition (preinstall usually have either a recovery partition or a recovery cd) so it will be like when you bought it.

you can save your personal data by connecting your hard drive as a slave to another computer and copy your personal data to that computer then reinstall your hd as master on your computer and follow the recovery option of your pc to reinstall xp.