Technical Support

At Bio-Rad, we pride ourselves on the quality of Technical & Customer Service that we provide to our customers. Each regional office is staffed with experienced scientists trained to answer your questions on all our products. We believe that providing high-quality products and services are the key to customer satisfaction. In support of this goal, we are committed to providing a response in 24 hours or less.

How to Contact Us

Technical inquiries can be made by telephone, fax, or email – simply choose the most convenient option! Please provide as many details as possible, so that we can deal with your request quickly and efficiently.

If an antibody or reagent from Bio-Rad doesn’t work as expected, please refer to our troubleshooting questionnaires and procedure, designed to help you solve the issue. Alternatively, feel free to contact one of our antibody experts.

Do you have a great antibody that you would like to share with colleagues? You can make it available through us and gain some valuable, additional income at the same time. Find out more about our simple and flexible licensing procedures by clicking here.

Bio-Rad’s manufacturing site is certified to the quality management standards ISO 9001:2015 for ‘The design, development, manufacture and supply of high quality immunological reagents including custom specific products for the diagnostic and research markets. Learn more here.