"Terrible staff, terrible rooms, pay a little more to get better service"

The room was VERY basic. We also booked a single ensuite room to be given a room with a bathroom in another postcode. The sheets were stained, only one thin pillow per bed.… Read more

"Terrible staff, terrible rooms, pay a little more to get better service"

The room was VERY basic. We also booked a single ensuite room to be given a room with a bathroom in another postcode. The sheets were stained, only one thin pillow per bed. Read less

Likes:

Wetherspoons across the road.

Dislikes:

The hotel bar and restaurant were "unavailable" because they were booked for a private party. No one made us aware before we checked in nor at any time during our stay,

Guest Review for The Windmill, London

JohnAloneStayed: May '17

1

Would not recommend to others.

Rooms:

1

Value:

1

Friendliness:

1

Cleanliness:

1

Facilities:

1

Staff service:

1

Location:

1

Breakfast:

1

"Booked wrong night by mistake rang within 5 min no refund"

Did not stay I booked wrong night by mistake my fault yes but I rang straight away to cancel was told no refund lousy customer service was told I booked through booking dot com which I didn't I booked… Read more

"Booked wrong night by mistake rang within 5 min no refund"

Did not stay I booked wrong night by mistake my fault yes but I rang straight away to cancel was told no refund lousy customer service was told I booked through booking dot com which I didn't I booked through there own website Read less

Likes:

Nothing

Dislikes:

None

Guest Review for The Windmill, London

DoloresYoung CoupleStayed: Mar '17

4

Would recommend to others.

Rooms:

4

Value:

4

Friendliness:

2

Cleanliness:

4

Facilities:

3

Staff service:

2

Location:

3

Breakfast:

3

"Quality stay in a clean and nice hotel"

My stay at the Windmill hotel was nice. I staied 3 nights. The hotel was quite, the room clean and big enough.… Read more

"Quality stay in a clean and nice hotel"

My stay at the Windmill hotel was nice. I staied 3 nights. The hotel was quite, the room clean and big enough. Read less

Likes:

The hotel is very close to bus stops and metro station, so it has been very easy to get to the city centre.

Dislikes:

I supposed the bar/pub would have been open...

Guest Review for The Windmill, London

MelAloneStayed: Feb '17

3

Would not recommend to others.

Rooms:

3

Value:

1

Friendliness:

2

Cleanliness:

4

Facilities:

3

Staff service:

2

Location:

4

Breakfast:

1

"Short visit"

Short visit… Read more

"Short visit"

Short visit Read less

Likes:

Location

Dislikes:

Breakfast very poor, offering Frosties and coco pops as a cereal selection to adults is bad, especially when only a continental breakfast on offer, what about the full English!!!

Guest Review for The Windmill, London

JohnMature CoupleStayed: Nov '15

5

Would recommend to others.

Rooms:

5

Value:

4

Friendliness:

5

Cleanliness:

5

Facilities:

4

Staff service:

5

Location:

5

Breakfast:

5

"Another Lovely Stay at the TownHouse"

Having lived in Gosforth until we moved away a few years back, the Townhouse is always our first choice when we come back to see friends and family.… Read more

"Another Lovely Stay at the TownHouse"

Having lived in Gosforth until we moved away a few years back, the Townhouse is always our first choice when we come back to see friends and family. Read less

Likes:

Very convenient for Gosforth High Street with plenty of options for dining etc. The rooms are well furnished and had all the facilities that we required. Staff were very welcoming and friendly.

Dislikes:

Unfortunately our room was on the top floor so there were a lot of stairs to climb at the end of the evening.

Guest Review for The Windmill, London

BarbaraMature CoupleStayed: Mar '15

4

Would recommend to others.

Rooms:

4

Value:

4

Friendliness:

5

Cleanliness:

4

Facilities:

4

Staff service:

5

Location:

4

Breakfast:

5

"A comfortable, welcoming weekend house."

Good room, good staff, very friendly & attentive, good food, thank you for all your hard work.… Read more

"A comfortable, welcoming weekend house."

Good room, good staff, very friendly & attentive, good food, thank you for all your hard work. Read less

Likes:

see above

Dislikes:

bedroom very warm during night despite radiator on lowest setting but that's a minor grumble !

Response from The Windmill:

Thank you for your kind comments. The heating has not been adjusted yet, as though it is Spring we still are having some very debatable weather (welcome to the North!) Sorry if it caused you any problems. Regarding the handles, we will check them all - apologies. Look forward to welcoming you again soon!

Guest Review for The Windmill, London

AntoniaYoung CoupleStayed: Dec '14

5

Would recommend to others.

Rooms:

5

Value:

4

Friendliness:

5

Cleanliness:

5

Facilities:

5

Staff service:

5

Location:

4

Breakfast:

5

"everything was perfect!!"

We stayed four nights and everything was oerfect. The room was spacius, the staff was friendly and kind. The breakfast was as i expected, good. The location was quiet good, not downtown, about 30 minu… Read more

"everything was perfect!!"

We stayed four nights and everything was oerfect. The room was spacius, the staff was friendly and kind. The breakfast was as i expected, good. The location was quiet good, not downtown, about 30 minutes by bus from london. There were a lot of buses passing just infrint of the hotel, and the undergroung station was just 10 minutes walking. Read less

Likes:

The room and the staff.

Dislikes:

No

Guest Review for The Windmill, London

firasAloneStayed: Nov '14

4

Would recommend to others.

Rooms:

3

Value:

4

Friendliness:

4

Cleanliness:

4

Facilities:

4

Staff service:

4

Location:

5

Breakfast:

3

"value for money"

Cool… Read more

"value for money"

Cool Read less

Likes:

Location

Dislikes:

Breakfasz

Guest Review for The Windmill, London

ChristinaMature CoupleStayed: Nov '14

5

Would recommend to others.

Rooms:

5

Value:

5

Friendliness:

5

Cleanliness:

5

Facilities:

5

Staff service:

5

Location:

5

Breakfast:

5

"Amazing"

The stay was very nice,
Staff are friendlyAmazing is all I can say… Read more

"Amazing"

The stay was very nice,
Staff are friendlyAmazing is all I can say Read less

Likes:

Everything

Dislikes:

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