To be honest I think there are just too many negative reviews for it to be just down to personal expectations. I've decided to cancel my pre-order and go with another front lit reader.

Yeah. I know people want to believe otherwise or believe 'nitpicking' is somehow a statistically significant driving force in review averages, but if that were true other extremely high-profile products like iPads wouldn't be rated so well (especially when so many people irrationally loathe Apple).