COLORISTA WASHOUTS

FREQUENTLY ASKED QUESTIONS

Yes! We recommend for the Colorista Washouts to be used on pre-lightened/highlighted hair for best colour payoff. Do refer to the back of your Washouts packaging for how your hair colour will turn out based on your current base colour.

WILL THE COLORISTA WASHOUTS FADE AWAY TO MY NATURAL HAIR COLOUR?

Colorista washouts are designed to gradually fade off in 1-2 weeks. As with all hair colour products, the end results may vary from individual to individual depending on different factors (e.g. hair condition, amount of hair colour used and colour history) and may take longer to fade out.

Please keep in mind that the number of shampoos needed depends on the shade and whether your hair is porous/previously chemically treated.

DO THE COLORISTA WASHOUTS CONTAIN AMMONIA?

Nope! The Washouts are free of ammonia & is not damaging to hair! Simply apply like a conditioner.

I APPLIED THE COLORISTA WASHOUT BLUE & MY HAIR TURNED TO A GREEN SHADE AFTER A FEW SHAMPOOS. HELP!

Colorista offers a new way to deliver different colour effects to the hair. As with all hair colour products, the end results may vary from individual to individual depending on different factors (e.g. hair condition and colour history) and may take longer to fade out. The colour will also evolve over time (as shown on your product packaging) with an example below:

If you are faced with some colour tones in your hair lasting too long, we recommend for you to continue washing your hair gently & regularly (avoid over washing or drying out your hair) with a clarifying shampoo to help the colour fade.

If you want to keep your original Pastel Blue colour, you can continue to refresh your hair with the same colour since the formula’s free of ammonia & is non-damaging to hair. If you’d like to go back to a more neutral colour, you can tone your hair with Colorista Washout Pink – try mixing this with regular conditioner for a soft silvery colour.

I APPLIED COLORISTA WASHOUT PURPLE/LILAC AND IT TURNED TO BLUE & THEN GREEN. IS THIS NORMAL?

Yes it is! Colorista Washouts will progressively fade over washes and the described colour evolution is expected as shown on the packaging.

As with all hair colour products, the end results may vary from individual to individual depending on different factors (e.g. hair condition and colour history) and may take longer to fade out.

HOW MUCH QUANTITY AM I SUPPOSED TO APPLY IF I HAVE LONG HAIR? MEDIUM OR SHORT HAIR?

Apply till hair feels saturated with colour. More is more in this case to get even, beautiful colour.

For short-medium length hair, we recommend starting with 1 tube at the tips of your hair and working upwards.

For long hair, we recommend having 2 tubes of Washouts and start with the tips of your hair and working upwards.

If you don’t have sufficient product to cover your whole head, fret not! Start off with the base & mix/blend more colours in thereafter. You can never go wrong, so do it your way!

I APPLIED A PASTEL COLORISTA WASHOUT TO MY PRE-LIGHTENED HAIR BUT DID NOT SEE THE SAME RESULTS AS ON THE BOX/ ALMOST NO VISIBLE COLOUR!

We’re so sorry to hear that! Perhaps you could try to leave the colour on for a longer period of time or your hair colour could be too dark for the chosen shade and needs to be pre-lightened before using.

As with all hair colour products, the end results may vary from individual to individual depending on different factors (e.g. hair condition, amount of hair colour used and colour history).

I RINSED OUT THE COLORISTA WASHOUTS FROM MY HAIR BUT MY PILLOW CASES & TOWELS ARE STAINED. WHAT SHOULD I DO?

Do use a hair dryer to dry your hair thoroughly after rinsing out your hair! Once hair is dry, Semi-Permanent colours like the Colorista Washouts are not supposed to transfer. But some residue left over from your application could remain and transfer when hair is wet.

I USED WASHOUTS IN VIVID COLOURS (#TURQUOISE / #RED/ #INDIGO / #BURGUNDY) ON MY HAIR & IT DID NOT WASH OUT IN 15 SHAMPOO WASHES. WHAT SHOULD I DO?

As with all hair colour products, the end results may vary from individual to individual depending on different factors (e.g. hair condition, amount of hair colour used and colour history).

We recommend for you to continue washing your hair gently & regularly (avoid over washing or drying out your hair) to help the colour fade.

HOW DO I KNOW IF I’M ALLERGIC TO COLORISTA WASHOUTS?

We recommend to perform a swatch test on a small section of your hair to (a) see if the colour fits your hair colour and (b) to check if you have any allergies to the product.

During this period, if you notice any abnormal reactions such as itchiness, redness or swelling in and/or around the test area, do NOT apply the product.