In choosing from a range of answers including "very happy," "happy," "mixed feelings," unhappy", and "very unhappy"
at least 60 percent of student users choose "happy" or better, and no more than 15 percent of users choose "unhappy" or worse.

In choosing from a range of answers including "very happy," "happy," "mixed feelings," unhappy", and "very unhappy"
at least 80 percent of student users choose "happy" or better, and no more than 10 percent of users choose "unhappy" or worse.

In choosing from a range of answers including "very happy" "happy," "mixed feelings," unhappy", and "very unhappy"
at least 90 percent of student users choose "happy" or better, and no more than 3 percent of users choose "unhappy" or worse.

student surveys

students refine their research

multiple reviewers agree that at least 10 percent of student users refined their research process during the reference interview

multiple reviewers agree that at least 20 percent of student users refined their research process during the reference interview

multiple reviewers agree that at least 25 percent of student users refined their research process during the reference interview

transcript analysis

students explore new information resources

multiple reviewers agree that at least 20 percent of student users used a new information resource during or immediately after their experience

multiple reviewers agree that at least 30 percent of student users used a new information resource during or immediately after their experience

multiple reviewers agree that at least 40 percent of student users used a new information resource during or immediately after their experience