Icon is missing following Circulation update

Knowledge Base

Icon is missing following Circulation update

When Circulation downloads an update, sometimes the PC may require a reboot to complete the process. When this occurs, it is most commonly due to Windows OS updates occurring in the background. This causes the Circulation update to queue behind the updates that are already in progress. Since Circulation uninstalls the previous version prior to installing the new version, or update, this causes the icon to disappear.

However, the publication list is still intact.

To install Circulation and get the icon back onto the desktop:

Go to ilsw.com/downloads

Click on the blue Download Now button below the “Circulation Official Release”

Depending on the browser you are using, when the download completes, begin the installation.

The screens will be very familiar to you at this point since it is the same installer used to update Circulation.

Follow the prompts on the screen. Please note, it may take a few minutes for the installer to appear once you click the software agreement.

Once the install completes, click Finish.

You can now open Circulation as usual. Note that all your lists and previous list settings are still in place.