Category Archives: TechComm

Online documentation authoring is tough. And, it’s not getting any easier without the right tools at hand. Documentation is not a single article covering some topic, but a set of articles united in a single system with the use of Continue reading »

Sometimes, you just open a user manual and know that it is bad. It doesn’t look sloppy, it has a lot of material, the hard work of the documentation team can be seen through the lines. And, it is still Continue reading »

What is user documentation for a company? We know what it is for end users - a place where they can get acquainted with product functionality, get their questions answered and generally find out more about the product. But what Continue reading »

Picture this: You love movies, but you hate driving to the theater. You also hate the loud munchers and the chatterboxes who distract you from the plot. Oh, and there’s that one incredibly tall person who always sits in front Continue reading »

We wanted to start this blog article by explaining the importance of software documentation. But do we really need to do this? Technical documentation is the bridge between you, your customers, and the prosperity of your business. Of course, it Continue reading »

Monospaced fonts or non-proportional fonts are the ones where any symbol has the same width which is often achieved by adding more empty space before and after a letter or a character. Monospaced fonts always remind us of programming, code Continue reading »

Technical Support never sleeps. We are lucky to live in this customer oriented world. But for those who make it all happen - support workers - it can be tough at times. Especially, when people need to deal with the Continue reading »

PDF and Word are on the list of the most used text formats. The dominance of Microsoft Word files is explainable - Microsoft Office is the king of desktop text editors for Windows users. But, why is PDF so popular Continue reading »

Music is forever - or so they say. But, there’s definitely some truth in this statement. While some forms of art are lost and forgotten, music is something that has been accompanying people for thousands of years without losing its Continue reading »

We all take pictures of our screen from time to time because it is often the fastest way to show and explain something. And, this is one thing. But, when making screenshots is part of your working process - this Continue reading »