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While staying in the hotel from 15.03.13-16.03.13 somebody tried to open the room door by force while I was sleeping with the DND sign on the door after noticing room was occupied they cried maintenance and were gone luckily not having been able to enter as all locks were engaged.
Investigation by hotel security was rather reluctant , even after...
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2Thank andreasmd11

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Benjamin M, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Greetings andreasmd11,
Thank you for taking the time to share your experience on Tripadvisor.com. We value all forms of feedback from our guests and thank you for providing us with information in which we can utilize to improve.
In regard to the situation you described, we do apologize that your impression of these events created a negative impact on your...
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