July 1st. Slow Response due to Heavy Server Load

Connection to ‘Questetra BPM Suite SaaS Edition’ was slow intermittently because server load had become too heavy in term of 9:00 to 15:55 (jst) on July 1st. We deeply apologize to you customers for inconvenience during the time.

Trouble Date

Occurred : 9:00(Jst) 2012/7/1

Recovered: 15:55(Jst) 2012/7/1

What Occurred

Customers who use our paid SaaS, it took a long time to process than usual because the server load has become higher.

Cause of Trouble

With the insertion of “leap second”,, overload occurred intermittently at the software execution environment(Java).