Mass Notification

Emergency mass notification through a powerful web interface

More than ever, government organizations, educational institutions, and other large enterprises need the ability to reach people quickly in case of an emergency. Whether you need to send emergency notifications to 100 people, 10,000 people, or a major city, HipLink offers an established, field-proven emergency alert system to meet your mass notification needs.

HipLink is a wireless paging software that provides law enforcement, fire departments, utilities and emergency dispatch centers with full two-way SMS text, voice and fax messaging capabilities to virtually any device. HipLink enables you to send first responder alerts, citizen mass notification, and other emergency messaging under a single umbrella to the widest possible range of devices: telephones, smartphones, cell phones, pagers, computers, fax machines, and other devices*.

Many organizations need to target their citizen emergency notification to specific geographic locations. HipLink has been integrated with ESRI GIS to enable dispatchers to select the exact area on a map to send notifications. A simple, intuitive process using a detailed map can notify a specific street, zip code, or even a point with a radius.

HipLink has also integrated with IPAWS, enabling agencies to define authorized Users to send emergency messages from the HipLink interface to FEMA using defined gateways. This includes geographically targeted alerts to WEA, EAS, NWEM, COG to COG, and Public Feeds.

For those citizens that do not have a home phone or require alternative ways to be reached, HipLink has a powerful Web sign-up module. This provides a simple way for citizens to opt-in and subscribe to emergency communications and have notifications sent to any voice or text device. Organizations can also have informational topics listed that their citizens can select for timely informational updates.

HipLink customers are able to expand the reach of Computer-Assisted Dispatch (CAD) systems beyond TAP or dial-up for wireless 911 messages that cover the most efficient messaging protocols available. HipLink integrates with CAD systems to provide the wireless paging and messaging component, adding advanced functionality with message filtering and grouping features.

Whether you need a fully hosted solution in our SAS 70 audited data centers, a full onsite premise installation, or a hybrid, HipLink has the tailored solution that meet your organizational requirements.