Acceptable Use Policy

WTC Communications' AUP (Acceptable Usage Policy) is provided to
give our customers and users a clear understanding of what WTC
Communications expects of them while using the service. All users of WTC
Communications' Internet services—including those who access any of
our Services but do not have accounts, as well as those who pay a
service fee to subscribe to the Services—must comply with this AUP and
our TOS (Terms of Service).

Use of WTC Communications Service constitutes acceptance and
agreement to WTC Communications' AUP as well as WTC Communications' TOS
(Terms of Service).

WTC Communications strives to provide its customers with the highest
quality Internet service available and at the same time respect the
standards that have been created within the Internet community. To that
end, WTC Communications believes that certain activities and conduct is
inappropriate or abusive and will not be tolerated on the WTC
Communications network.

WTC Communications supports the uncensored flow of information and
ideas over the Internet and does not actively monitor subscriber
activity under normal circumstances. Similarly, we do not exercise
editorial control over the content of any web site, e-mail transmission,
newsgroups, or other material created or accessible over or through the
services. However, in accordance with our TOS (Terms of Service), we
may remove any materials that, in our sole discretion, may be considered
or thought to be illegal, may subject us to liability, or which may
violate this AUP. WTC Communications will cooperate, including
disclosure of information with legal authorities in accordance with the
Personal Information Protection and Electronic Documents Act (PIPEDA)
and/or third parties in the investigation of any suspected or alleged
crime or civil wrongdoing. Your violation of this AUP may result in the
suspension or immediate termination of either your WTC Communications
account or other actions as detailed in this AUP WITHOUT PRIOR NOTICE.

VIOLATIONS OF WTC COMMUNICATIONS ACCEPTABLE USE POLICY

The following activities constitute violations of this AUP:

Dial Up Access: WTC Communications works hard to provide our
dial up users with the best possible access across traditional POTs and
ISDN lines. To that end, users are expected to use the service in a
reasonable manner including but not limited to e-mail, newsgroups, file
transfers, Internet chat, online games, and browsing the World Wide Web.
High volume or commercial use including but not limited running a
server of any sort is strictly prohibited.

WTC Communications will periodically review connections and terminate
those connections which have not been actively passing traffic for a
period of time. Any attempt by the user to circumvent this policy may
result in a significant upcharge on the user's bill. A dial up account is
intended for use by one user, simultaneous login attempts from multiple
users is not allowed.

Inappropriate Use of Software: Use of software or any device
that would facilitate a continued connection on a dial up service, i.e.
automated ping programs, while using WTC Communications services could
result in suspension of service.

Your FREE Personal Web Page: Most residential WTC
Communications access accounts include FREE personal web space. WTC
Communications does not routinely monitor the contents of your personal
web page(s) or the network transfer that originates from such. You are
solely responsible for any information contained on your personal web
page(s). However, if complaints are received regarding language, content
or graphics contained on your personal web page(s), WTC Communications
may, at its sole discretion, remove the personal web page(s) hosted on
WTC Communications servers and revoke your access to that space.

You may not use your personal web site to publish material, which WTC
Communications determines, at its sole discretion, to be unlawful,
indecent, objectionable, defamatory and libellous . For purposes of this
policy, "material" refers to all forms of communications including
narrative descriptions, graphics (including photographs, illustrations,
images, drawings, logos), executable programs, video recordings, and
audio recordings. Adult, pornographic or sexually explicit material may
not be stored in your personal web space or displayed on your personal
web page(s).

This space is not to be used for commercial activities. Client side
scripting may be used at your discretion, however, WTC Communications'
phone support will not provide in-depth support for any of the above
listed services. If you feel you need additional services such as
administrative control over your domain, greater scripting capabilities,
and your own domain name then please consider our hosting packages
starting at just $20/month.

Note: We want you to get the best possible use out of your FREE web
space. If your traffic becomes problematic or excessive, we will ask
that it be removed or that you purchase a domain hosting account to
better suit your needs. As always, your site will be subject to all
other provisions of this AUP and TOS.

Hosted Domain Account: You may not use your hosted domain site to
publish material, which WTC Communications determines, at its sole
discretion, to be unlawful, indecent or objectionable. For purposes of
this policy, "material" refers to all forms of communications including
narrative descriptions, graphics (including photographs, illustrations,
images, drawings, logos), executable programs, video recordings, and
audio recordings. Adult, pornographic or sexually explicit material may
not be stored in your hosted domain site or displayed on your hosted
domain pages.

If you feel your site is of a questionable nature, please contact us before you sign up and we can discuss your intentions.

Illegal use: Use of the WTC Communications service to transmit
any material (by e-mail, uploading, posting or otherwise) that,
intentionally or unintentionally, violates any applicable local,
provincial, federal, or international law, or any rules or regulations
promulgated thereunder. Examples of such activities, includes but is not
limited to, posting illegal copies of software on our news server or
providing such software from your web space.

Threats: Use of the WTC Communications service to transmit any
material (by e-mail, uploading, posting or otherwise) that threatens or
encourages bodily harm, encourages destruction of property or promotes
hatred toward other groups of people in society is not permitted. This
also includes communications or transmissions of any sort to others
intended for the purpose of planning acts of violence, destruction,
terrorism or insurrection against society.

Harassment: Use of the WTC Communications service to transmit
any material (by e-mail, uploading, posting or otherwise) that harasses
another user or member of society is not permitted.

Harm to minors: Use of the WTC Communications service to harm,
or attempt to harm, minors in any way, including, but not limited to
child pornography or sexual solicitation is not permitted and will
result in WTC reporting the user to the appropriate authorities
including the police.

Forgery or impersonation: Adding, removing or modifying
identifying network header information in any manner in an effort to
deceive or mislead is prohibited. Attempting to impersonate any person
by using forged headers or other identifying information is prohibited.
The use of anonymous remailers or nicknames is discouraged but does not
constitute impersonation.

E-mail / News Bombing: Malicious intent to impede another
person's use of electronic mail services or news media will result in
the immediate termination of the offending WTC Communications account. E-mail / Message Forging: Forging any message header, in part or
whole, of any electronic transmission, originating or passing through
the WTC Communications service is in violation of this AUP and may
result in account termination.

Unsolicited commercial e-mail / Unsolicited bulk e-mail (SPAM): Use
of the WTC Communications service to transmit any unsolicited
commercial or unsolicited bulk e-mail is expressly prohibited.
Violations of this type will result in the immediate suspension and
possible termination of the offending WTC Communications account. Each
report of SPAM by another user or third party will incur a fee according
to the TOS. Accounts found sending virus after notification by WTC
Communications will be considered SPAMMING and result in service
disruption and fees outlined in section 3 of the TOS.

Persons and or Businesses using WTC Communications' network to
propagate e-mail lists are not exempt from this policy or the fees. Such
e-mail lists, commonly called list servers, must present the user with a
verification of their subscription prior to sending e-mail to the
recipient. This verification process must also be able to provide proof
of the recipient's approval to prevent account termination. WTC
Communications, at its sole discretion, may terminate any account if
complaints regarding the e-mail list(s) become excessive

Usenet SPAMing: WTC Communications has a zero tolerance policy
for the use of its network for the posting of messages or commercial
advertisements, which violate the rules, regulations, FAQ or charter of
any newsgroups or mailing list. Commercial messages that are appropriate
under the rules of a newsgroup or mailing list or that are solicited by
the recipients are permitted.

Unauthorized access: Use of the WTC Communications service to
access, or to attempt to access, the accounts of others, or to
penetrate, or attempt to penetrate, security measures of WTC
Communications' or another entity's computer software or hardware,
electronic communications system, or telecommunications system, whether
or not the intrusion results in the corruption or loss of data, is
expressly prohibited and the offending WTC Communications account is
subject to immediate termination.

Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right:
Use of the WTC Communications service to transmit any material (by
e-mail, uploading, posting, peer to peer or otherwise) that infringes
any copyright, trademark, patent, trade secret or other proprietary
rights of any third party, including, but not limited to, the
unauthorized copying of copyrighted material, the digitization and
distribution of photographs from magazines, books, or other copyrighted
sources, and the unauthorized transmittal of copyrighted software. In
accordance with Canadian Copyright laws, all notifications regrading
Copyright Infringement will be passed along to the Subscriber and
assessed an Investigation Fee of $50.00 that will be applied against the
Subscribers account.

Collection of personal data: Use of the WTC Communications
service to collect, or attempt to collect, personal information about
third parties without their knowledge or consent is not permitted. Any
user found in violation of this policy may be reported to the
appropriate authorities.

Network disruptions and unfriendly activity: Use of the WTC
Communications service for any activity which affects the ability of
other people or systems to use WTC Communications Services or the
Internet. This includes, but is not limited to, "denial of service"
(DOS) and "distributed denial of service" (DDOS) attacks against another
network host or individual user. Interference with or disruption of
other network users, services or equipment is prohibited. It is the
Subscriber's responsibility to ensure that their network is configured
in a secure manner. A Subscriber may not, through action or inaction,
allow others to use their network for illegal or inappropriate actions. A
Subscriber may not permit their network, through action or inaction, to
be configured in such a way that gives a third party the capability to
use their network in an illegal or inappropriate manner. Unauthorized
entry and/or use of another company and/or individual's computer system
will result in immediate account suspension or termination. WTC
Communications will not tolerate any subscriber attempting to access the
accounts of others, or penetrate security measures of other systems,
whether or not the intrusion results in corruption or loss of data.
Ignorance of such activity originating from a Subscriber's equipment is
no excuse and service will be suspended until such time that the offence
is rectified.

Network Security: It is the responsibility of the individual to
ensure the security of their connected computers or devices. This
includes but is not limited to virus protection, firewalls, correct
configuration of services, etc.

WTC Communications reserves the right to periodically scan its IP
address base for security reasons. Any security violation will result in
a notification to the customers kingston.net address and access to the
un-secured service will be disabled until the individual notifies WTC
Communications that the problem has been rectified.

Repeat violations will result in fees levied according to the TOS.
Violations of this type may result in the immediate suspension and
possible termination of the offending WTC Communications account.

Fraud: Involves a knowing misrepresentation or misleading
statement, writing or activity made with the intent that the person
receiving it will act upon it.

Fraudulent activity: Use of WTC Communications service to make
fraudulent offers to sell or buy products, items, or services, or to
advance any type of financial scam such as "pyramid schemes," "ponzi
schemes," and "chain letters."

Distribution of Viruses or Hostile software: Intentional
distributions of software that attempts to and/or causes damage,
harassment, or annoyance to persons, data, and/or computer systems are
prohibited. Such an offense will result in the immediate termination of
the offending account.

Reselling the services: Reselling of WTC Communications service without our express written authorization is prohibited.

Third Party Accountability: WTC Communications subscribers will
be held responsible and accountable for any activity by third parties,
using their account, that violates guidelines created within the
Acceptable Use Policy. This includes but is not limited to DSL and other
dedicated customers who are running servers connected through WTC
Communications access. Applicable fines may apply.

Mail Box usage: As the primary account holder, you are
responsible for all account activity. All provisions of the Acceptable
Use Policy apply to your use of all e-mail boxes. Misuse of Extra E-mail
Boxes services may result in termination of your account. If a
secondary mailbox is involved in a violation of the Acceptable Use
Policy, your account, including all secondary mailboxes may be
terminated. A terminated account will result in lost e-mail and Internet
access for all users of your account. Therefore, it is important that
your make sure everyone you will allow to use your account or a
secondary mailbox understands all terms of this Acceptable Use Policy
and the consequences of violations.

Security: You are responsible for any misuse of your account,
even if the inappropriate activity was committed by a friend, family
member, guest or employee. You must adopt adequate security measures to
prevent or minimize unauthorized use of your account by taking steps to
ensure that others do not gain unauthorized access to your account. In
addition, you may not use your account to breach security of another
account or attempt to gain unauthorized access to another network or
server.

Password Privacy and Protection: Your password provides access
to your account. It is your responsibility to keep your password secure.
Sharing your password and account access with unauthorized users is
prohibited. You should take care to prevent others from using your
account since you will be held responsible for such use. User accounts
will be terminated immediately if WTC Communications feels your password
has been compromised.

Network and Personal Security: Users who violate systems or
network security may incur criminal and/or civil liability. WTC
Communications will cooperate fully with investigations of violations of
systems or network security at other sites, including cooperating with
law enforcement authorities in the investigation of suspected criminal
violations. Attempting to obtain another user's account password is
strictly prohibited, and may result in termination of service. You may
not attempt to circumvent user authentication or security of any host,
network or account. This includes, but is not limited to, accessing data
not intended for you, logging into or making use of a server or account
you are not expressly authorized to access, or probing the security of
other networks. Use or distribution of tools designed for compromising
security is prohibited. Examples of these tools include, but are not
limited to, password guessing programs, cracking tools or network
probing tools.

Network Performance: WTC Communications accounts operate on
shared resources. Excessive use or abuse of these shared network
resources by one customer may have a negative impact on all other
customers. Misuse of network resources in a manner which impairs network
performance is prohibited by this policy and may result in termination
of your account.

a) You are prohibited from excessive consumption of resources,
including CPU time, memory, disk space and session time. You may not use
resource-intensive programs which negatively impact other customers or
the performances of WTC Communications systems or networks. WTC
Communications reserves the right to terminate or limit such activities.
This includes, but is not limited to, unattended processes running on
our web server.

b) You may not establish more than one connection to our network from
your account at any one time, unless your account is permitted to do
so.

c) You may not provide network services from your account (for
example, you may not use your account to operate an ftp, mail or a web
server), unless your account type specifically provides for it.
Currently DSL with static IP addresses and Dedicated accounts have the
ability to provide these services. Subscribers with Wireless Internet
accounts are not permitted to run servers from their connection. Any
account(s) found in violation will incur an investigation fee as per
section 4 of the TOS

d) Each customer account will be provided 20 MB of total disk storage
for e-mail boxes. Messages left on WTC Communications' mail servers for
more than thirty days (30 days) are subject to immediate deletion read
or unread. Total mailbox storage is limited to 20MB per account without
regard to the age of the messages in any of the mailboxes. Once the 20MB
limit is exceeded, any incoming messages will be returned to the sender
until the subscriber reduces mailbox size by removing mail from the
server. Additional capacity may be purchased in some of the packages,
please contact sales@wtccommunications.ca.

e) You may not employ automated electronic or mechanical processes
designed to defeat network inactivity time-outs. Such tools include, but
are not limited to, use of an auto-dialer and repetitive pinging of a
host.

Internet Relay Chat: Although WTC Communications does not offer
technical support for Internet Relay Chat (IRC), you may use your
account to connect to IRC; servers and networks maintained by WTC
Communications or third parties. Please remember that you are a guest
when you make use of these facilities. It is particularly important that
you do not engage in activities which might interfere with other
customers' access to IRC.

a) You may not use IRC scripts or programs that interfere with or
deny service to other users on any other server, host, network or
channel.

b) You may not engage in activities which harass other users. This
includes, but is not limited to, "flooding" (rapidly entering text with
the intent to disrupt service), "flashing" (disrupting terminal
emulation), "takeovers" (improper seizure and abuse of operator
privileges), attempting to send private messages to those who do not
wish to receive them, attempting to return to a channel after being
banned from it, and other disruptive behaviors.

c) You may not attempt to impersonate other users. The use of nicknames does not constitute impersonation.

d) You may not run "clones" (multiple simultaneous IRC connections).

e) You may not attempt to run IRC bots on our servers at any time.
Applications Expressly Banned on WTC

Communications Servers: The following applications and any of their derivatives are banned from our servers:

Eggdrop

Bitchx

ircd

linsniff

The servers are monitored for the presence of these applications and
their existence on the filesystem. Any user found in possession of these
programs will be warned once, further infractions will be viewed as a
disregard for the AUP and service will be terminated. Attempts to store
or run these programs under different names will result in the same
actions being taken against the user.

REPORTING VIOLATIONS OF WTC COMMUNICATIONS' AUP

WTC Communications requests that anyone who believes that there is a
violation of this AUP direct the information to the Abuse Department at abuse@wtccommunications.ca.

If available, please provide the following information:

The IP address used to commit the alleged violation

The date and time of the alleged violation, including the time zone or offset from GMT

Evidence of the alleged violation

Failure to provide sufficient information, as deemed by WTC
Communications, will result in a dismissal of the complaint. WTC
Communications regards reports of abuse with the utmost seriousness and
require legitimate information as to avoid falsely accusing users. False
accusations will result in reports filed against the reporting party to
the appropriate contacts.

REVISIONS TO THIS ACCEPTABLE USE POLICY

WTC Communications reserves the right to revise, amend, or modify
this AUP, our TOS (Terms of Service) and our other policies and
agreements at any time and in any manner. Notice of any revision,
amendment, or modification will be posted in accordance with our TOS
(Terms of Service).