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DATABASE ADMINISTRATION TEAM LEADiHealth Technologies, Inc.

THIS JOB HAS EXPIRED

PRINCIPLE PURPOSE OF THE JOB
The Database Administration (DBA) Team Lead directs the operational management of database services and project delivery support by Database Administrators. The DBA team lead provides technical leadership and direction for DBA staff and interfaces with Operations and Development staff to maintain iHT services and transition new services into operations.
ESSENTIAL JOB RESPONSIBILITIES:
Primary Responsibilities
iHT Database Services and Team Management
Monitors the availability and performance of database systems and IT services to meet external and internal Service Level Agreements
Ensures the execution and accuracy of database operational processes such as backup and recovery, system monitoring, space monitoring, log monitoring, data archiving, and database software maintenance
Ensures execution of database software Release Process
Ensures all changes to database systems are applied according to Release Management or Change Management Policy
Documents operational management of iHT database services
Establishes and documents Database Administration best practices
Determines team work allocation for both operational and project support. Establishes agreed upon delivery timelines and ensures deliverables are met.
Communicates team work status to both IT management and internal stakeholders (Project Management, Business Units, IT peers)
Leads database services Incident and Problem resolution
Service Design and Transition
Advises development and project teams on database best practices. Provides technical expertise to projects.
Enforces agreed upon design and deployment standards for database services
Reviews database service changes prior to implementation into production
Designs processes and services with a focus on the long term and operational maintainability
Other Related Responsibilities
Communicates effectively with team and other stakeholders
Balances individual deliverables with team deliverables to meet operational and project responsibilities - delegates appropriately
Demonstrates leadership and inspires trust within the team and across stakeholder groups (PM, IT groups, Business Units)
Provides performance feedback of team members to Director of IT Services
Other duties as assigned
REQUIREMENTS:
Professional with ability to properly handle confidential information
Ability to work well independently and in a team environment.
Ability to handle multiple tasks, prioritize and meet deadlines.
Excellent written and verbal communication skills.
Exhibits behaviors consistent with iHT Values.
Integrity
Our Clients
Our Team
Accountability
Performance Excellence
Continuous Improvement
Ability to convert business requirements and project plans to actionable items
Facilitated session leadership skills
Strong technical background with Database Administration
Database Development experience a plus
Prior health plan operations experience helpful
Communicates with ease up and down the chain of leadership
MINIMUM QUALIFICATIONS:
4 year college degree
6+ years of experience of database administration in Oracle including:
Backup and Recovery
Installation and Configuration
Security and User Management
Performance Tuning
Operational Support
4+ years in IT development or IT systems operations role
4+ years working in a technical team environment
Demonstrable knowledge of relational database concepts
Demonstrable knowledge of relational database programming techniques
Demonstrable knowledge of database architecture and design principles
Experience with technology infrastructure design and operations
Relational Database Development experience a plus
Knowledge or experience with DB2 a plus
JOB DEMANDS:
Must be able to sit and use a computer keyboard for extended periods of time
Must be in the office the majority of business hours for staff management
Must be on-call for operational support on a rotating basis with the DBA team
Some after- hours/weekend work required when necessary to meet client or project deliverables
Travel is not required for the position; however, some travel for training or client support might arise.
KEY CONSTITUENTS:
Responsible for organization of individual work and DBA team work (3 staff)
Manages operational availability for all iHT database services supporting ICMS (batch and real-time), ICRS, Finance, Reporting, FWA, Medical Policy - enterprise group support.
Active participant in IT Operations, IT Software Development, and IT Project groups (as assigned)