This website uses cookies for functionality and allow us to analyse the use of the site. To opt out please view our cookie policy .If you continue to browse the site, we'll assume you agree to the use of cookies.

Faulty E-Cigarette Claims

When e-cigarettes are defective, they can cause severe injury to users. Their popularity as an alternative to smoking means our lawyers have dealt with a number of personal injury claims relating to faulty e-cigarettes in recent years.

Many people feel that e-cigarettes are a healthier alternative to traditional cigarettes, but faulty e-cigarettes can cause electrical fires, in some cases resulting in injury and damage to property. If you've been injured because of a defective e-cigarette, our expert lawyers could help you make a claim against those responsible and get the compensation that you deserve.

We'll help you at every stage of your claim. Our experience with faulty e-cigarette claims means that we know what needs to be done to help you achieve the best possible compensation settlement.

The majority of the claims we handle are on a No Win No Fee basis. This means that there's nothing for you to pay upfront, and that you won’t have to pay any legal fees if your claim isn’t successful*.

If you have any questions about making a claim for injuries caused by a defective e-cigarette, call us on 0800 056 4110 or contact us online for a free consultation on your case.

To make a compensation claim for an injury or illness caused by a defective product, the first thing you need to do is get in touch with us for a free consultation. We'll discuss what's happened to you, advise you on whether or not we think you can claim, and work out whether you could benefit from a No Win No Fee* arrangement.

If you do decide to make a claim with us, we'll usually follow the same three stages:

Investigation. We'll begin by determining the extent of your injury or illness, and any losses that you may experience as a result. This may involve an examination carried out by a medical expert

Compensation. We'll work out how much compensation you should get based on the severity of your injuries, your pain and suffering, any medical expenses you've had, and your ability to get back to work. We'll put this amount to your opponent, and they can either accept or contest your claim.

Starting proceedings doesn't mean that your claim will definitely go to trial. Instead, it means that the court will put a timetable in place and manage your claim towards trial. There is still the possibility for your opponent to settle.

If you do have to go to court, we'll be there to support you every step of the way. If we agreed to handle your claim under a No Win No Fee* arrangement, then you won't have to pay anything if you are unsuccessful.

If you have any questions about the claims process, please contact us today on 0800 056 4110 for your free initial consultation.

Many of our cases are funded with a No Win No Fee agreement. This means that there’s no financial risk* to you when making a compensation claim.

At the start of your case, we'll discuss funding options with you, advising you which we think is most suitable. If you have legal expenses insurance (LEI) or are covered by a trade union policy, these may be best for you. Legal expenses insurance is included in many household or car insurance policies, so it’s always worth checking whether you’re already covered.

If we think you're best supported by a No Win No Fee* agreement, we'll explain the process clearly. You'll only have to pay anything if your claim is successful – your opponent will pay most of our fees, with the remaining costs coming out of your compensation settlement.

In defective product claims it is not unusual for lots of people to have been affected by the same product, but group actions can arise in many different areas not just defective products.

In some cases a group action may be appropriate way for the court to manage a number of similar claims together without having a trial of each individual claim. Group actions can help people to share legal expertise as well as the cost by working together, to try and maximise the chances of being fully and fairly compensated for your trauma.

We have extensive experience in pursuing group actions relating to many different types of claim, including for defective products, drugs and medical devices.

The Legal 500 and Chambers and Partners, the UK’s most respected independent legal directories, rank us as the top legal firm for cases of personal injury.

If you're unsure about whether making a group claim is right for you, it's best to seek some advice. Contact us and we'll be able to advise you on the options.

Regulation of e-cigarettes being sold in the UK is improving, but we still see first-hand the devastating effects an e-cigarette explosion can have”

Matthew Newbould, Solicitor

Client Story – Colin's Story

Colin Crow, a 32-year economic consultant from Manchester, contacted our product liability team after severe burns caused by an exploding E-cigarette left him unable to work.

The incident, which happened outside a bar in Sheffield, seriously burned Mr Crow’s left hand, resulting in temporary loss of movement, and his left leg, leaving him unable to walk without considerable pain.

According to Action on Smoking and Health (ASH), an estimated 2.6 million people in the UK use electronic cigarettes, powered by lithium ion (li-on) batteries. While all li-on batteries can over heat, a greater risk is posed by poor quality manufacturing.

People need to know what these devices are capable of. If it had exploded near my face I can't bear to think of the consequences." - Colin Crow, Client

"It is important that e-cigarette users are aware of incidents like these. Anyone else who has experienced similar events should come forward as they may be able to help with our investigations. It’s crucial that manufacturers learn lessons from these incidents to ensure this cannot happen again." - Matthew Newbould - Solicitor

Frequently Asked Questions

What Types Of Injuries And Damages Can Be Caused By Faulty E-Cigarettes?

When e-cigarettes are faulty, the consequences in terms of injury to person and damage to property can be devastating.

Many of the e-cigarette claims that we have dealt with in the past are either caused by the lithium battery that powers the device, or the charger. Known as 'thermal runaway', the batteries in the e-cigarettes have been known to overheat, which then releases a gas which can set alight due to excess heat from the battery. Occasionally, retailers have provided the wrong chargers when selling e-cigarettes, which can also increase the risk of fire.

The consequence of electrical failure in many cases is that the device can produce a scorching jet of flame, which looks similar to a Roman Candle firework. Explosions like this have left many an e-cigarette users with serious burn injuries. Some injuries have been so severe that a leg amputation has been necessary in at least one case.

If you're unsure if you can make a claim after sustaining an injury as a result of a faulty e-cigarette, it's a good idea to seek advice from the experts. Call us today on 0800 056 4110, or contact us online, for a free initial consultation about your case.

What Are The E-Cigarette Manufacturers And Retailers Responsible For?

Manufacturers and retailers of products both have a responsibility to ensure goods sold to consumers provide a reasonable level of safety. An e-cigarette which catches fire or explodes through no fault of the consumer must be considered unsafe, meaning the retailer or manufacturer should be found liable for any injuries caused as a result.

If you're unsure whether you're able to make a claim, you should speak to our experts - their experience in what is a relatively new area of personal injury claims means they are best-placed to help you understand your options. Call us today on 0800 056 4110, or contact us online, for a free initial consultation about your case.

Why Choose Irwin Mitchell For A Faulty E-Cigarette Claim?

Our solicitors are well-placed to take care of your claim. We have dealt with many cases concerning e-cigarette injuries, and we're able to help those affected claim the compensation they need.

One such individual is Colin from Manchester, who suffered from severe burns to his hands and leg after an e-cigarette exploded in his pocket, which meant he was unable to work. Colin's injuries included a temporary loss of movement in his left hand, and extensive burns on this left leg, leaving him unable to walk and left in a lot of pain and discomfort – find out more about this case.

Our expert solicitors are on your side to help you claim compensation that can pay for any medical treatment and rehabilitation you require – your recovery is our first priority. Together with our expertise in product liability cases, and the extensive coverage of our offices across the UK, we believe we offer the best service for anybody pursuing a claim for a faulty e-cigarette.

If you'd like help and advice or have experienced an issue surrounding faulty e-cigarette claims, call us on 0800 056 4110 or contact us online for a free consultation on your case.

Related Information - Faulty E-Cigarette Claims

Defective Electrical Product Claims - if you've suffered because of a defective electrical product, you could be entitled to compensationRead More

Rehabilitation - we can help you access the specialist care and support you need to recover after an injuryRead More

Serious Injury Claims - we could help you access compensation and medical care after a serious injuryRead More

Group Claims - we'll make sure you and your fellow victims are compensated for your traumaRead More

All Scottish cases will be handled by the Scottish law firm with which we are associated, Irwin Mitchell Scotland LLP. The law relating to funding is different in Scotland and you will receive separate advice about what that means as well as a separate funding agreement.

* Subject to entering into a No Win No Fee agreement in conjunction with our Allianz Litigate insurance policy and complying with your responsibilities under its terms.

Awards & Accreditation

We're always proud to be recognised for the work we do for our clients and have been named as a leading firm in the latest legal guides – which provide information and recommendations about lawyers and law firms in the UK.

A really strong team

"The whole team is just brilliant - they're good across the board, a really strong team, and you can safely say everyone you get will be excellent."

Chambers & Partners, 2018

In a league of its own

"‘An absolutely outstanding firm’ that is ‘one of the national leaders in the field’, Irwin Mitchell ‘is second to none for sheer hard work alone’; the firm’s ‘innovation and dedication to its clients places it in a league of its own.’"

Legal 500, 2017

What Our Clients Say

We truly value and appreciate the feedback we receive from our clients, as we look to improve the services we offer on an ongoing basis.

I was very pleased with the work done on my behalf by Tim Annett and Georgina Brammer. Throughout the claim, which took many years to complete, they kept me fully informed of the progress. They were very compassionate towards me and…

Truly a professional and outstanding law firm. We had a particularly complex and high value case which ran for over 6 years. Irwin Mitchell guided and supported us through this process and we cannot recommend them more highly.

Injuries and illness can have a lasting effect on your life. We're proud to have won Post Magazine’s Rehabilitation Award for Claimant Solicitors on seven occasions, recognising our commitment to getting our clients the care and support they need to get their lives back on track.

Our Offices

Our offices are located in major cities throughout the UK and have excellent transport links.