203 Customer Ratings

47 Customer Reviews

Great service, new manager excellent, friendly and has cleaned and painted the storage facility where my unit is located. Very attentive and like the cleaner facility.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nick

Greer, SC

July 27, 2016

Very professional

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By David

Boca Raton, FL

July 24, 2016

My storage space allowed water to run back into the storage and ruined 14 boxes that I had in storage and had to throw them away. Needs to be repaired or at least let tenant know so they do not store items in that area that will be subject to water damage.
Dave Meeks

Staff

4.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Rita

Pompano Beach, FL

June 27, 2016

The manager, Cindy, consistently exceeds all my expectations of professionalism and courtesy no matter what my question.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nikki

Pompano Bch, FL

May 25, 2016

The people are very friendly

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Claudia

Fort Lauderdale, FL

May 23, 2016

Everything was wonderful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Pompano Beach, FL

March 3, 2016

Uncle Bob's on Sample Road in Pompano Beach is a great storage company. Cindy and the other workers have always been courteous and helpful. I greatly recommend this storage facility.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Bayard

Lighthouse Point, FL

March 1, 2016

I've been a customer of Uncle Bob's at this site (#188) for 12+ years, and have seen several managers come and go. Some were quite good, but Cindy is *awesome*! She and her staff are always on top of things, the place is very well maintained (despite occasional issues with tropical storms and hurricanes), and I've never had a serious problem. I know that if I did have a problem, she and her staff would take care of it right away.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Robert

Coral Springs, FL

February 25, 2016

It's a well run storage facility. I'm happy with my unit.

Staff

4.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Judi

Ft Lauderdale, FL

January 25, 2016

The lady with whom we signed up for a unit was very professional, helpful and pleasant. Excellent customer service and the unit was clean and ready for our needs.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kyle

Pompano Beach, FL

October 21, 2015

The store exceeded my expectations it was cleaned the staff was quite polite and helpful Cindy and Felisha are the best

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Patricia

Fort lauderdale, FL

September 24, 2015

Cindy is an outstanding manager!

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Richard

Lighthouse Point, FL

August 27, 2015

I was very happy with the staff and the storage unit!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Holly

Fort Lauderdale, FL

August 27, 2015

Of course I don't like the rate increases. There have been several over the years that I've been there. But overall, the staff is phenomenal and the facility is spotless each and every time I've been there. Cindy is a gem, take care of her.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Michler

Pompano Beach, FL

July 31, 2015

Job well done

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Paul

Margate, FL

July 26, 2015

the employer was personable, professional and very helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cary

Coconut Creek, FL

July 6, 2015

Saved me money

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Verve

Lighthouse point, FL

June 27, 2015

CINDY IS AMAZING!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Troy

Lauderdale Lakes, FL

June 26, 2015

The rental was a smooth process.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sonia

Fort Lauderdale, FL

June 25, 2015

Your staff at this location is attentive, made us feel secure about storing with you, and was patient with all the questions we had. I have not stored anywhere before, yet I felt like my items were as safe as if they were at home with ME. We are very happy we chose Uncle Bob's and this particular location. Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ruth

Po0mpano Beach, FL

March 27, 2015

Cindy and staff are all about what customer service should be! They should be recognized for their effort.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jonathan

Coral Springs, FL

March 26, 2015

Even though I had a rough day and me and my girlfriend were not in the best mood because moving is a hassle, The assistant manager I think she was (forgot her name) was extremely helpful and patient with us. She explained everything in detail and had a great down to earth attitude that made my visit very pleasant.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.1 out of 5 stars

By Jacqueline

Parrish, FL

March 17, 2015

The employees were very helpful and assisted with my needs and concerns.

Staff

4.3

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Ron

Tierra Verde, FL

January 23, 2015

I have nothing but the highest regards for the manager and staff of this facility.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Anonymous

Aventura, FL

December 4, 2014

everything flew well

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By ALAN

Delray Beach, FL

November 2, 2014

Awesome workers. Thank you.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Marilyn

New Haven, CT

September 4, 2014

I am not happy with the yearly increases in storage fees. $11.00 in one year?

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Anonymous

Pompano Beach, FL

September 2, 2014

Your manager Cindy does such a great job!!! Love her!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nick

Coconut creek, FL

May 29, 2014

great guest service...

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Marc

Pompano Beach, FL

May 29, 2014

Would like to have had lighting in my unit but over all I am glad I chose your facility!!!!!

Staff

4.5

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.6 out of 5 stars

By Jack

Hollywood, FL

April 27, 2014

After I was prompted to take this survey and I clicked not now several times, the survey kept coming up. This is very close to forcing me to take the survey. I am extremely unsatisfied with this survey.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Peggy

Oakland Park, FL

April 24, 2014

Cindy is an incredible mage. My friend and I have used you facility for years. The care she puts into it makes me feel safe to have my family memories and treasures there. Thank you

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Reginald

Pompano Beach, FL

April 6, 2014

Why? Uncle Bob's is a storage unit and as such provided me with storage for my "stuff." They delivered on what I expected.

Staff

4.5

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Tracy

Deerfield Bch, FL

March 5, 2014

cindy in the office is always wonderful and helpful to talk to. im always greeted with a smile and by name.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.6 out of 5 stars

By Bill

Fort Lauderdale, FL

March 3, 2014

The lights in my unit are always burned out and I have to go back to the office and have them replace the bulbs. One of the light fixtures is inoperable and can only be fixed on certain days. I travel often and have not been available to have the fixture repaired.

Staff

5.0

Cleanliness

4.0

Expectations

2.0

Satisfaction

3.0

Recommend

4.0

4.5 out of 5 stars

By Marleen

Pompano Beach, FL

March 2, 2014

Everything is fine beside the storage place which the ceiling material is coming down and falling onto boxes. It's in need or repair or replacing.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Elizabeth

Miami, FL

March 1, 2014

Very supportive and helpful people. They were absolutely great!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Antoya

Davie, FL

March 1, 2014

Above giving excellent and timely service, the staff always makes me feel like as if it's my first time here, or one of their long time tenants. Always greeting and ready to be of assistance, if even I don't ask.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Bob

Broomall, PA

March 1, 2014

you are the Amazon of storage facilities. I really mean that. I don't have this many high marks 4 many companies that I deal with. I particularly like your active communication in keeping me aware of my billing status. Everything you do is the top of your industry. This remark is with the perspective of having dealt with numerous other Chainsin storage. Thank you

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Paul

Fort Lauderdale, FL

March 1, 2014

your associate was very helpful, she was excellent. she s an asset to your company.

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Fred

Deerfield Beach, FL

February 23, 2014

Cindy and Johnnie were awesome and always helpful. Very friendly and curtiousy especially Johnnie she walked the paperwork to my Dad as he has a hard time walking. Not to many people would do that for a signature, but she did!! She and Cindy both go above and beyond. They are definetly keepers for your business. Thank you so much

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jim

Pompano Beach, FL

February 17, 2014

***** Excellent I could not have had an easer or more pleasant experience Jonny was outstanding , very very pleasant and so much fun as a person to deal with , this is not to say she was not professional because. She was very professional because she was , she takes her job personal and treats her customers with such respect and ease Thank You so Much !

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Farris

Margate, FL

January 18, 2014

very friendly and clean

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sandy

Boca Raton, FL

January 5, 2014

Jonnie is AMAZING!! She is always happy and very very helpful!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Jennifer

Sharon, CT

November 28, 2013

I love how easy it is to pay my bill online, since I am in another state from where my storage facility is!

Staff

4.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anthonie

Fort Lauderdale, FL

November 4, 2013

great job thanks.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Dennis

Coconut Creek, FL

October 23, 2013

only problem was that you charged extra for 24 hrs access. I think I should be able to get my van at anytime I want.Because my poker co. plays at nite I needed access 24 hrs aday and for that I was chaged extra.Other than that I was happy...

Staff

4.7

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Humidity Controlled Storage Units

Dri-guard Humidity controlled storage is designed to protect goods from an extreme rise in humidity levels inside the space, regardless of the outside humidity. Reducing humidity helps protect against mold, mildew and moisture damage to furniture, metal, fabrics and paper.

Climate & Humidity Controlled Storage Units

These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Pompano Beach

When you need a storage facility with extended access hours, ample lighting and surveillance cameras, Uncle Bob's Self Storage is at your service. Located just south of Sailboat Lake, our storage units provide the ideal place to keep your wakeboard or even your boat. Our units are humidity controlled to help protect your possessions during the humid Florida summers. Our facility is located on West Sample Road between Military Trail and West Powerline Road.

Serving the Communities of:

Lighthouse Point, Deerfield Beach
33442, 33066, 33069

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!