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If you have a hotmail account and the e-mail does not reach you correctly or you do not receive it at all, add our e-mail address web@lgs-analisis.es as a contact to solve the problem. If you have any questions about this matter you can inform us of it by filling in our contact form.

The validity of the link sent has a limited lifetime, once it has expired you must ask for it again.

4

It tells me that this analysis must be picked up at the medical centre

If the analysis carried out corresponds to a medical examination, collaborating medical centres and/or hospital emergency services you must go to them to get your results.

5

It tells me that the user is not valid.

When you left us your data, you should have given us an e-mail address. If you did not do so or if you are trying to use a different e-mail address, you will receive an error message.

Also make sure that you are entering your National Identity Document correctly, without dots, spaces or hyphens and with the corresponding letters.

If you have not supplied the necessary data for downloading or if you wish to check that the data we have on our database are correct, you can send an e-mail to lopd@lgs-analisis.es attaching a copy of your National Identity Document (DNI, passport or Foreign Citizen Identification Card) and explaining in the body of the text what information you need or what change you wish to make in your data.

6

I supplied a corporate e-mail

If the e-mail you supplied us with is a corporate e-mail, it may be that filters are applied to prevent reception. In this case, we recommend that you contact the computer department of your company.

If you wish to modify the e-mail address that you supplied, you can send an e-mail to lopd@lgs-analisis.es attaching a copy of your National Identity Document indicating in the body of the e-mail the new address that you wish to use for downloading your reports.

7

I downloaded a report and now I am unable to download those of other users (relative, etc.).

In order to gain access to the analyses, you must close the session that began with another user. In order to close the session, you have a link in the upper right-hand part of the screen.

8

It does not let me send a CV

The document must be in PDF format and must not exceed 4 Mb.

Eurofins LGS Megalab

Eurofins LGS Megalab is currently the largest private health organisation in the Canary Islands for clinical tests. Since it was set up, it has undergone constant growth, which has allowed it to establish itself all over the geography of the Canaries with further growth plans in the near future.

Services

Eurofins LGS Megalab supplies a rapid, safe and top-quality service. The group’s hospital laboratories are available 24 hours a day, 365 days a year. Once the results are finalised, the doctors and patients can collect their results in person, or have them printed by accessing a web site in a secure environment. Mobile patients have the option of asking for the extraction to take place at their own home, and of asking for an appointment via the web or the telephone.