Shipping :Delivery time : 1. Within 2 days for a sample delivery time .

2. 3-20 working days according to the quantity for bulk quantity .

Delivery terms :

Our Services

FAQ

1. How to install the POS system ?

Step 1: Plug in the power cable and turn on the switch.Step 2: Install your software and fill your products' list into the software Step 3: Connecting the receipt printer into the POS system Serial,USB or Ethernet portStep 4: Connecting the cash drawer into the receipt printer RJ11 portStep 5: Connecting the barcode scanner into the POS system USB port (some shops need it)After finished these five steps, you can use your POS system.

2.How does the POS system work in restaurant ?

Step 1: Ordering your customer's order in the softwareStep 2: Confirm your customer's order in the software, then the kitchen printer will print the order receipt to kitchenStep 3: Then you check out your customer's order, front desk receipt printer will printer the order receipt to customer; At the same time, the cash drawer will open automatic, then give the change to the customer and close the cash drawer to finished the transaction.

3.How does the POS system work in retail shop ?

Step 1: Scaning the products of your customer needStep 2: Confirm the products and receipt printer will print the receipt to your customerStep 3: At the same time, the cash drawer will be open , and find the change to your customer , close the drawer to finished the transcation

4.How many hours the POS system can be work in one day ?

Because the material is aluminum, it is good heat dissipation by the aluminum housing, so the POS system will not very hot after long time working.We have some customers use it in 24 hours Seven-Elevent shops, it keeps whole day working .

5. Will you provide free samples for testing ?Sorry,We don't provide free samples,all of samples will be sent within 24 hours after confirmed the sample payment

6. How could we make a new orders ?

Step 1: Please inform us your excatly configuration you need, then we will send a quotation to youStep 2: After you confirm the price, we will make the Proforma Invoice for youStep 3: After received your payment, we will send the POS systems for you, then order finished

7. How can we trust you ?We are one of gold member of alibaba, all of information of our company has been approved by Alibaba ,. And we have already exported to all over the world for 10 years .we make friends with all of clients . Friendship first ,business second is our purpose. If you still not trust us,welcome you come to visit our factory, then you decide to start your order with us or not

8. How will you deliver the goods to us ?We always send the goods to our clients via DHL/UPS/EMS/TNT express . For bulk quantity, we will send the goods via ship. If you have any agents here in china ,we could send the goods to them directly ,then they arrange shipping to you .

8. How long should we receive the goods ?DHL/UPS/TNT often takes about 2-5 days .Ship often takes about 20-30 days

9. What's your warranty ?Our warranty is 12 months

10. How will you provide your after-sales services ?We will provide 24 hours after-sales services, if you have any problems, you can contact us on Skype , E-mail or Cell phone . If the POS system with setting problems, we will teamviewer for you to setting. If the POS system hardware problems, please send us the pictures and videos, our engineers will check which part got problem, then we will send the parts come with your next order. If you have the big quantity, we will send 1% spare parts for you.