Sunbeam® King Size XpressHeat™ Heating Pad is rated
3.8 out of
5 by
187.

Rated 1 out of
5 by
DissatisfiedCustomer from
Doesn't last longLiked everything about this product...except the life span. Been using it regularly for an entire 12 or 13 days and it has quit on me. There were no complaints until it suddenly started flashing "F" on the display screen, and now nothing happens. What's worse, neither the manual nor the website make any indication that they have ever heard of such a Failure or malfunction with this product line. I can live with the fact that heating pads don't last forever, but would appreciate some level of acknowledgement from the manufacturer that these "could" burn out before you would expect them to.

Date published: 2014-06-02

Rated 3 out of
5 by
Dubll from
LOVE/HATE RELATIONSHIPI bought this nearly 3 years ago. I love so much about it: extra large size, soft cover, 6 heat levels, auto shut off. At the 1 year mark the deadly F flashed and nothing fixed it. Called Sunbeam and they replaced it under the 5 year warranty. At the 1 year mark of the new one, it too died. I called and it was replaced. Here comes another year. I believe that my original 5 year warranty covers the 2 replacements. At this rate I may need 3 more replacements. I thought I was the only one to have this problem. Another improvement would be a plug into the pad with grippers on each side to hold it tightly on.

Date published: 2014-12-23

Rated 1 out of
5 by
ao5050 from
DisapointedThis was a great heating pad when it worked but it's lifespan is very short. Bought one and lasted about a year then I got the infamous flashing "F" so I called Sunbeam customer service and they were great, went ahead and sent me another one free of charge. But this one has lasted about 8-9 months and the flashing "F" is back on. No matter what I do to try to reset this pad I keep getting the same message. Will throw this away and go elsewhere to get a different pad. By far this was the nicest one and heated the fastest but very short lifespan.

Date published: 2014-10-25

Rated 2 out of
5 by
MarkA from
Very nice but SHORT life spanGreat pad but they don't last long. Have to keep it very flat or wires break. I'm on my third one. This will be my last. Too bad it's nice while it works !!!!

Date published: 2014-05-16

Rated 5 out of
5 by
Margie from
XpressHeat heating pad, King sizeI'm very happy with this product. To be able to find a heating pad that has the ability to produce heat continuously is very important to individuals that need some mild heat to affected areas in order to sleep uninterrupted by pain. It also is helpful to have the 2 hour cutoff for safety reasons when higher settings desired

Date published: 2014-06-27

Rated 5 out of
5 by
Nickname from
Greatest heating pad- EverThis heating pad is excellent and the best thing ever made. I was skeptical about it heating up so fast ..but it does. It is the right size for any place on your body, very flexible and soft. My only problem is that I am sorry I didn't order it years ago, but it probably wasn't out then.

Date published: 2014-09-14

Rated 1 out of
5 by
EmilySC from
Lasted 1.5 years and no reply from sunbeamI purchase my heating pad from sunbeam via amazon.com in October 2017. In May 2019, it suddenly stopped working, and the display began flashing “F.” The heating pad itself is still in excellent condition, with no damage or deterioration to explain why it stopped working.i tried troubleshooting, and it still won’t work. For the past month, I’ve tried to get Sunbeam’s customer service to reply to me to explain why such an expensive product stopped working so soon after purchase and they refuse to reply. Horrible customer service and a waste of money on this product.

Date published: 2019-06-24

Rated 5 out of
5 by
Goldie from
Lasts & WorksI have 2 of these, and love them. They are used daily, as I am in chronic pain.
I noticed people complaining about the flashing F - Unplug the unit from the wall, check to be sure the plug at the heating pad is pushed in all the way, then plug it back into the wall. The F will go away. You MUST unplug it from the wall!