February 20, 2012: Service providers of transcription services allow legal professionals to assign their documentation jobs and enhance their efficiency notably. Outsourcing of transcription of their important documentation assignments help them to arrange and handle their paperwork in proper format and reconfigure their workflow. Outsourcing reduces the workload of the Lawyers and the task will […]

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It is going to be a tough time for the companies outsourcing their process. A new report entitled, “Chain of Greed” by National Employment Law Project, a New York based group criticizes outsourcing and use of staffing firms for the same. The report recommends authorities to get tougher to companies who outsource their activities to […]

Research Reports

Call centers have the potential to handle a huge volume of calls which are all monitored, logged and then used for reference later on. Customer Relationship Management or CRM now plays a tremendous role in the large-scale success of call centers. CRM, which finds its roots on customer focus and customer satisfaction, has proved to […]