Support Details

AWS Infrastructure

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.Learn more

Refund Policy

Direct refunds through AWS are not available at this time. You will only be billed for actual time of instance usage. Our goal is 100% percent customer satisfaction. Please contact us - we will make you a happy customer.