shipping + returns

made to order

Custom collaborations on one of a kind pieces are welcomed. Please email us with your details and any questions and we look forward to working with you on your custom piece. Please allow 8 weeks for custom orders.

shipping

All garments will be mailed priority from Switzerland via Swiss Poste with tracking + insurance.

We try to ship all parcels within 2-3 workdays

-Switzerland (3-5 working days)

-Europe (from 5 to 10 working days)

-USA, Canada & Everywhere else (7 to 14 working days)

Please be aware that every country has different customs laws. International orders may incur charges upon delivery. All of these charges are responsibility of the receiver and we recommend that you research these charges prior to placing your order. Paola Rodriguez is not responsible for packages lost or damaged during transit.

returns

As we are a small business, we do not accept returns on items.

If you have any questions before your order don't hesitate to be in touch!