Frequently asked questions

Can I email you?

Can I sign up multiple accounts?

No, you can only sign up one Star Trader account. Your despatch address, email address, name and bank details must only be linked to one account.

If you attempt to sign up more than one account, you’ll breach our terms and conditions. If we suspect you’ve opened or have attempted to open multiple accounts, we’ll have to suspend your original account and any multiple accounts.

How much can I earn?

You'll earn £5 for every Pay as you Go sim ordered through Star Trader that gets activated (Applies to activations received from 1st January 2015 onwards; Activations received prior to 1st January 2015 will receive £3 commission). There's no maximum amount that you can earn.

You can now also earn £5 for every Mobile Broadband sim that gets topped-up with £10 or more.

Can I de-activate my account?

Yes, please get in touch with us via the Support forum and we’ll de-activate your account for you.