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HijackThis: probable Trojan-plz reply asap

freddfu

Posted 18 June 2005 - 09:12 PM

freddfu

Member

Member

32 posts

Plz reply asap: trouble with everything including restarting, shutting down, executing programs. Could not run all tests since they wouldn't work. Did not run ewido or cwshredder: trouble installing and executing program.

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freddfu

Posted 18 June 2005 - 09:18 PM

freddfu

Member

Topic Starter

Member

32 posts

Im sorry if this is another copy of the same thing, i sent it once, and i didnt see it in the forum. PLz help asap. I need help urgently, as i have problems restarting, shutting down, and opening folders. Sorry, i couldn't run all the cleanup progs since they wouldnt work.

Kat

Posted 25 June 2005 - 09:44 PM

Kat

Retired

Retired Staff

19,711 posts

We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.Click here: http://www.microsoft...p1/default.mspxApply the update, reboot, and post a fresh Hijack This log.

freddfu

Posted 29 June 2005 - 11:31 AM

Well, i though my system was pretty clean a couple days ago. I ran al sorts of stufff alot, and there was nothing the matter. I read your log and tried installing Sp1, adn an error message came up:

Service pack1 Setup Error

The product key used to install windows is invalid... blablabla..

SO, i can install it, and, to make stuff worse, my comp. was running relly slow because i had no mem. WEll, actually i had like a gig free. I bought a new hardrive and defragged my old one and copied its contents to teh new 60-gig one. Now i cant run Microsoft Word and my Norton Antivirus 2004 sayd that it cannot start the Integrator. I though my system was clean an all, cuz i hod no problems wut soever, adn installed Firefox, which works great , but now i hav this problem. Il send you a hijack-this log anyways so u can see wutz wrong. Sry 2 screw things up. Thnks for your help! i relly sppreciate it!

Posted 29 June 2005 - 06:39 PM

I'm sorry, but we are unable to help you on this forum. We have a very strict policy that we can ONLY help people who have a legitimate copy of Windows. Good luck to you, and thank you for understanding.