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Review, change, or cancel reservations made on Ramada.com. If you need additional assistance, please call 1-800-854-9517 (1-888-709-4046 from Mexico).

Hotel Reviews from Ramada guests:

The Ramada Encore Newcastle is a lovely hotel. All the staff are so friendly and are a credit to the hotel. They make your stay in Newcastle, they are so helpful.
The rooms a...
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The Ramada Encore Newcastle is a lovely hotel. All the staff are so friendly and are a credit to the hotel. They make your stay in Newcastle, they are so helpful.
The rooms are nice, clean and comfortable.
The foot at both breakfast & in the restaurant is lovely.
Lovely 3 night stay.
Would definitely recommend to friends.« less

After a long and very cold journey from Kent my helper and I were frozen to the marrow. Staff instantly moved us from a room on the outside of the building overlooking the riv...
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After a long and very cold journey from Kent my helper and I were frozen to the marrow. Staff instantly moved us from a room on the outside of the building overlooking the river (which we had asked for unaware of the freezing temperatures outside sleet and biting wind) we were given extra duvets. Original room was a bit cold with a small problem with the window an exchange was immediately found, a lovely room toasty warm room where we spent a comfortable night. The breakfast was excellent. For friendly helpful staff and cleanliness and comfort I would give this hotel 5 stars and happily stay there on a next visit. Staff even looked up the bus timetables for us and the easiest way to get to the hospital. Thank you to all the lovely staff and manager x« less

The main issues were with the bedroom:
1. The king size bed has two single mattresses and no topper, so the ridge between the mattresses is very uncomfortable.
2. The bed is t...
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The main issues were with the bedroom:
1. The king size bed has two single mattresses and no topper, so the ridge between the mattresses is very uncomfortable.
2. The bed is too large for the room and the gap between the bed and the bathroom wall is about eighteen inches and very hard to negotiate.
3. Someone banged on my door at 1.30 am and woke me - I got out of the bed in darkness, banged my head against a sharp-cornered picture frame on the bathroom wall and cut and bruised my forehead.
4. The wet-room style of bathroom is fine except that the floor is very wet after a shower. The bedroom floor is shiny wood and therefore slippy when you leave the bathroom with wet feet. No doubt this helps cheap and easy maintenance but it's dangerous.
5. The kettle is located under the desk on a 'hopsitality tray' thaat is flimsy and poorly designed. You have to take the whole tray out of its alcove to plug in the kettle.This uses half the desk. It is also poor design - why can't the kettle be plugged in permanently so the tray does not have tpoop be moved? Why does it need to be stuck under the desk and hard to get at?
6. Both chairs in the room were extremely uncomfortable. There were no cushions.
7. The price was £74 B&B. May seem reasonably priced but not for such a poorly designed bedroom.
8. Breakfast was adequate but the mini-croissants and pains au chopcoate were completely stale. When I asked for fresh, some croissnats were supplied that were fine - why were the stale ones put out? All the fried eggs were solid. Coffee was nearly undrinkable.
9. The paper I order4ed was not delivered to the room. When I told reception it was there with my room number on it!!
10. I'll need a great deal of persuading to stay in a Ramada encore again!« less