Good evening....i think i left my palm "on" & not charged last night. i opened it this afternoon & it was a white screen that said RESET. i tried to turn on or off & pressed restart a number of times, brought it to best but to geek squad...my palm appeared FROZEN...best buy even tried to sinc my palm addresses into my laptop...NOTHING frozen.... it's an old palm tungston. i brought it home. plugged it in and thought all my adddresses are GONE (which they are). about 1/2 hour ago i opened it up & it is running fine BUT all BLANK are addresses & calendar.. is there anyway i can get my entire address book back? (i'm afraid it did restart & whiped out all my addresses)....but i did not put a pin in the back hole where you restart it. thanks deb (I DO NOT HAVE A COPY OF MY ADDRESSES). d

Hi, from the sounds of your situation, im sorry to tell you that your address book is gone. If you have hotsync with your desktop before, you may be able to retrieve a copy of your address book from your last sync. Otherwise there are companies available to recover data from pdas but their services are very expensive.

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Do a reset. You will lose all items on you device.
Take battery out. Put it in and hold the power button on till you see the palm logo the second time. Release when you see the 2nd logo. It will prompt you for pressing up to delete and reset. Press Up. It will take some time to reset and reformat but please wait.
After that your phone should come to the setup screen. I would hotsync after you setup to get your contacts back.

if the unit was new then you would charge it for about 10 hours .. but since its not likely new then it doesnt hurt anything to just leave it on charge ... you can even operate the palm while its charging .. over night charge should be enough to get pretty close to full ... the palm internally automatically turns off the charge when the battery is full .. so you dont have to worry about over charging .. if the unit wont come on then you can do a "reset" (back at top)