Experts View

Rousmaniere: Why Innovation is Hard

A Harvard Business School guru, Clayton Christensen, has written often on innovation, market disruption, and how newcomers in an industry upend the powers that be. He recently wrote an article on why companies find it hard to innovate, and why many innovative projects fail.
I shared the article with a very smart person with varied experience in workers’ comp claims. That person responded with an insider’s explanation about why innovation is especially hard in ...

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