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All product information (including ingredients and product photo) listed on the website may not be up to date. This is due to change of packaging from time to time. Information provided on packaging may vary per batch. Must refer to the product itself for up to date details. If you have any questions, please contact us for more accurate information.

[PLEASE READ CAREFULLY BEFORE PLACING AN ORDER] DELAY NOTICE DUE TO HIGH VOLUME OF ORDERS

[Update 04/06/2020]

Chilled items delivery service is now avaible. Please note there will be a surcharge of £3 on top of postage. >>More information

Express service is temporarily suspended until carrier service stabilised.

Frozen items/Chilled items are temporarily suspended until carrier service stabilised.

International shipping is temporarily suspended until carrier service stabilised.

Order processing is currently back to normal; however please be kind and expect delays to your parcel. All orders will be processed (dispatched) in 2-3 WORKING DAYS [Mon-Fri]. Once dispatched, please use tracking number provided for tracking. Please allow additional 1-3 working days for carriers to deliver your parcel.

Order will be processed in the order they are received.

Please Email Any Delivery Instructions BEFORE we dispatch your order. We are unable to amend any shipping information after dispatching. Any undeliverable parcel returned to us due to missing delivery notice needed, we will deduct shipping fee from the refund.

Out of stock items will be refunded within 3-5 working days after dispatching.

Please report damaged/missing items within 48 hours of receiving your parcel by Email. Please quote your order number and attach photo for damaged/wrong item. Missing items could have been wrapped within smaller packaging. Please kindly check all packaging.

As we are diverting as much human resource as possible to dispatch orders, it is not advised to contact us regarding the shipping date of your order. During busy warehousing hours, your calls may not be answered. We therefore advise customers to Email us regarding all customer service issues. Please DO NOT using feedback platform such as Google Review, eKomi etc. We won't be able to response immediately if you post issues on those feedback platform.