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“We were on the first floor and it was quiet. There was a hockey team staying in the hotel and we did not even hear them.” (coolio333)

Feb 23, 2015

“Upper floors seemed quieter.” (J2629KCdanielw)

Feb 17, 2015

“Don't get a room by the stairways----it's convenient, but too many people use the stairs and this would wake us up late night and early morning.” (DebbyO52)

Oct 28, 2014

“Nothing to add, hotel is tucked in with other hotels, so nothing special to view - - room was fine” (Joehb58)

Jul 24, 2014

“There are no tips.” (Andrew082014)

Jan 26, 2014

“Parking lot has view into the rooms which are on parking lot side!” (Kocholo)

Dec 5, 2013

“i had a room on the third floor on the back of the building (the even rooms are on the back side) - no noise whatsoever - and it was easy to walk up and down the stairs instead of waiting for the elevator.” (billw218)

Stayed at this hotel multiple times over the last year. Staff is top notch. Rooms have just been renovated. Great service every time. Lobby has also been recently updated. Excellent breakfast with numerous choices. Highly recommend this hotel. Very close to everything in Ann Arbor.

I booked 2 rooms at this hotel for my daughters 14th birthday as she wanted to swim with her friends. This was a very nice hotel, the lobby was very inviting with a fireplace, coffee and hot chocolate available at all times. The pool was very nice and not crowded. The rooms were very clean. The continental breakfast was very...
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Stayed here for a hockey tournament. A few things for my hockey friends: Be prepared to buy your own breakfast elsewhere. Even though they had weeks to prepare for a hotel booked with hockey kids, they ran out of breakfast items. If you do hit up the breakfast area with the kids, be sure to do it before the cutoff...
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Dear Guest,
Thank you for taking the time to write a review on TripAdvisor.
We would like to apologize for it seeming as if our breakfast ran out of items after the cut-off time. We prepare breakfast to accommodate guests in the hotel from 7 a.m to 10 a.m and try our best to assist everyone. We will look into...
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Nice clean hotel with a large pool. Coffee, tea, and hot chocolate always available in the lobby. Very handy to the highway and only 5-7 minutes to Crisler Arena and University Stadium. The rooms were very small and had a bit of a strange layout. The sink/vanity area was in the room so you were brushing and flossing your teeth...
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Dear Guest,
We are pleased to hear you enjoyed your recent stay with us. We appreciate you taking the time to write a review on our page and bring this any issues to our attention.
All of our rooms are set-up with sinks outside the bathroom doors. We understand how this can cause an inconvenience for you and we sincerely...
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I could hear my neighbor sneeze and cell phone ring! When the made in the hallway was knocking on someone else's door I couldn't tell if it was my door or not. The wifi was spotty and I was in room 213 right near the elevator where you would expect the signal to be strong. The front desk staff were...
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Dear Guest,
Thank you for taking to review The Fairfield Inn Ann Arbor on TripAdvisor.
We apologize for the high speed WiFi issues you experienced during your recent stay. We will contact our wireless provider to ensure this is an isolated issue moving forward. We are glad to hear we were able to provide great customer service.
We hope to...
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We checked in for one night. You walk inside and the lobby is all under construction. The elevator floor was wood and I believe cardboard. Breakfast was limited and the desk never stocked it so everything ran out quickly. Room was okay but they place everyone on the same floor & next to each other.(only a dozen or so staying...
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Dear Guest,
Thank you for taking the time to write a review about our property.
We hope our updated hotel will meet the standards of our guests as they visit Ann Arbor. As we renovate our lobby area, we are trying to prevent the dust and appearance. We apologize for the short breakfast and any additional inconveniences
We hope to...
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That was my worst experience in a Marriott hotel. I decided to save some money staying in a Fairfield instead of a Courtyard and I deeply regret my decision.
The front lobby is being rebuilt, as I write, and the entire place is a complete mass. The room doors are also being replaced, so the hotel is noisy, dirty and...
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Dear Guest,
Thank you for taking the time to write a review about our property.
As we continue to update our hotel, we apologize for any inconvenience the lobby renovation caused during your stay. I would like to discuss your stay further to ensure this is an isolated issue. If you would like to discuss this stay further, please contact...
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Renovations are being done in the lobby of this hotel. There was no mention of it when I booked. They claimed their website showed this information. I just checked again to see, no mention what so ever that I could find. When booking hotels always ask if pool and hot tub are open during your stay. Now I'm also going...
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Dear Guest,
Thank you for taking the time to write a review about our property.
We hope to update our hotel to meet the standards of our guests as they visit Ann Arbor. We are renovating our lobby area and adding a lounge near the pool. We hope this will assist with these issues.
Have a great day and thank...
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The lobby/eating area is currently being renovated and the option we received was to eat in our rooms. The small eating area they have had tables the first night we stayed but they were taken away "due to the limited space"... My daughter wanted to swim so I brought my lunch into the swim area so I could watch her....
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Dear Guest,
Thank you for taking the time to write a review on TripAdvisor.
As we continue to complete our lobby renovation, we will have a new lounge area near the pool. We hope this will assist with these issues and apologize for any inconvenience.
Have a great day and thank you for choosing to stay with us.
Best Regards,...
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This is a very nice hotel; very clean; excellent staff. Very nice breakfast buffet. Heidi, who checked us in, was wonderful! So helpful and accommodating. The only downside of this hotel is that the rooms are quite small. They do not have any two-queen rooms----only two-double rooms. They are fine for 1 or 2 persons, but quite cramped with 4....
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Hello DebbyO52,
Thank you for taking the time to write a review online.
We are pleased to hear you enjoyed your stay and our staff was helpful.
Please contact me during your next visit to Ann Arbor. I would love to upgrade you to a larger room.
Best Regards,
Michelle Serrano
Operations Manager
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