Ticket FAQ

Authorized Seller

The Grand’s ticket office is the only authorized seller to Performing Arts Foundation sponsored events held at the The Grand Theater. We do not endorse the reselling of tickets by ticket brokers or agencies. Ticket brokers operate locally and nationally and are commonly found when you search for tickets online. In most cases, brokers are also listed under Ticket Sales in the Yellow Pages. If you purchase tickets from a ticket broker or any third party: The Grand cannot guarantee that your tickets are valid, and you may be denied admission to the performance. We cannot reprint or replace your tickets if they are lost or stolen. We are unable to contact you with information regarding time changes or other pertinent updates regarding the performance. It is quite likely that you are paying excessive broker fees that are often double or triple the face value of the ticket. Always make sure when buying tickets online to go to www.grandtheater.org.

Grand Theater Ticket Office

Located under the green awning, at 401 Fourth St, the ticket office is open Monday thru Friday from 9 am to 5:30 pm and 9:00 am to noon on Saturdays from September through May.

The ticket office opens one hour prior to each performance for ticket purchases and will call pick up. We accept cash, check, Mastercard, Visa and Discover.

Lost Tickets? Call the P.A.F. We can easily reprint them. All we need is your name.

Tickets are non-refundable. If you are unable to use a ticket for a PAF sponsored event, please consider donating it back to the PAF at least 48 hours prior to the scheduled performance. We will provide you with a letter confirming the tax-deductible status of the donation upon request.

Municipal Fire Codes require ALL audience members (even those of lap-sitting size) have a ticket.

Gift Certificates

You can give the gift of excitement with a night at the theater! Gift Certificates are available in any amount and can be used for any event presented by the Performing Arts Foundation. Call the PAF Ticket Office for more information or click here to purchase online.

Rush Tickets

Student/military rush tickets are available one hour prior to the performance for certain PAF-sponsored events. Any student or military personnel may purchase a student/military rush ticket for a discounted price with a valid student/military ID. (Price may vary due to artist contract.) These tickets are subject to availability, and are not available for every PAF sponsored show. Contact the Grand Theater Ticket Office for more information.

The Performing Arts Foundation is supported, in part, by the Community Foundation of North Central Wisconsin, The Wisconsin Arts Board, the B.A. & Esther Greenheck Foundation and the City of Wausau Room Tax.