Images from the 2012 awards

Shortlisted

Aer Lingus - Best Airline

Tell me about Aer Lingus

Aer Lingus celebrated 75 years of flying in 2011. Founded in 1936 by the Irish government, Aer Lingus now offers low-cost flights partnered with many of the benefits of full service air travel. A single economy class is provided on all short-haul flights with a business class available when flying long-haul. The Irish airline serves nearly 70 destinations across Europe and the US with a fleet of 43 planes, with further aircraft purchases expected in 2014. Aer Lingus carries 10 million passengers a year on average.

What makes Aer Lingus special?

Aer Lingus aims to connect Ireland and the rest of the world by providing the best products and service in the Irish market at the lowest cost to the customer, with add-ons available if requested. Partnerships with overseas carriers including Aer Arann, JetBlue Airways and United Airlines mean that it is easier than ever to fly between Ireland, the UK, Europe and the United States. The airline is constantly looking to improve customer experience, with innovations such as the Sky Deli menu, new lounges at Dublin and Heathrow airports, the Aer Lingus app and a family check-in area at Terminal 2, Dublin airport.

Has Aer Lingus won any other awards?

During 2011, Aer Lingus collected an amazing twelve awards, including Best Airline to Europe at the Irish Travel Trade Awards and Best Short Haul Airline and Best Medium Haul Airline at the Irish Travel Industry Awards. The carrier has been a finalist at the Holiday Extras Customers' Awards since they began in 2009, scooping Best Airline in 2010.