Give us a call Monday-Friday, 8am-5pm Arizona Time: 888-428-6322or email us at customerservice@hatclub.com

ORDERS SHIP FAST

Most orders placed before 12am PST, Mon-Fri ship within 48 hours. Once an order has been shipped, please allow 1-5 business days for your order to arrive, depending on your choice of shipping method. You will receive an email confirming your tracking number the day your product/s ship.

If you ordered multiple items, your order may ship in separate packages and you will be emailed a tracking number for each package. You will not be responsible for any additional shipping fees.

*Shipping time estimates are "business" transit days and do not include order processing time. Due to reasons outside of Hat Club's control, i.e. inclement weather, acts of God, delivery service strikes, etc., we must allow up to 10 business days from the ship-date for U.S. orders to arrive before declaring that they are "lost in transit" and can be reshipped. APO/FPO/Military orders must allow up to 15 business days for the same reasons listed above. All international orders must allow at least 30 days from the ship-date for the same reasons listed above. These delays are NOT normal and are listed as a precaution. Please contact us if you have questions about urgent delivery times and if you would like to verify arrival times.

**Orders over $100 U.S. may be required to ship to the billing address listed with the credit card, or to have a Verified PayPal account.

^International orders which contain many items, or which contain large headwear accessories, may require additional shipping charges. We will attempt to contact you if additional funds are needed. International orders may also be subject to duties & taxes required by their country. These duties and taxes can usually be estimated at 15-20% and must be paid to the shipping carrier upon delivery. All international orders must be shipped to the credit card billing address, unless paying by PayPal.