There are literally thousands of variables that can affect the outcome of your mortgage transaction. Inexperienced mortgage lenders can make mistakes, costing you thousands of dollars, create a stressful experience for you, and even result in denying you a mortgage after you’ve invested your time and money into the mortgage transaction. You don’t deserve this.

Austin First Mortgage believes you deserve to work with experts in the industry who are accurate, communicate transparently, and know how to effectively solve problems. Your loan approval, timeliness of closing on your new home loan, and your overall experience originates from the personnel that handle your loan application. Not only will you have highly-efficient experts processing your application, but you will also be in the hands of a mortgage lender with over 40 years combined lending experience.

That’s why you need a mortgage broker like Austin First Mortgage. With us, you are in good hands!

Exceptional Customer Service

Austin First Mortgage offers our clients peace of mind. One of our most important roles as your safeguard is the proactive examination of lending guidelines, program options, and researching current market conditions.

We also work with you and for you to make your experience stress-free and easy. You probably have better things to do than worry about your home loan. Our proven system ensures you will receive the guidance and communication that you deserve.

As your broker, we will:

•Discuss and explain loan options tailored to your unique needs
•Provide you with lock-in options, in writing
•Review, explain, and discuss all loan documents
•Review, explain, and discuss any settlement charges
•Educate you and review expectations regarding the loan process
•Give you an accurate good faith estimate
•Regularly provide you with updates regarding your loan
•Act as your loan adviser

If that wasn’t enough, the Loan Originator you work with will be available whenever you have questions. You will communicate directly with him/her throughout the entire process. Our clients repeatedly praise our professionals’ commitment to excellence, and often compliment them by providing referrals of their friends and family.

Almost all of our business comes from client referrals, which is the ultimate proof of a lender’s reputation and ability to satisfy clients.