While we hope that you will love every purchase, if you are not completely satisfied with your goods we will happily offer you a full refund or exchange.You are entitled to a refund or an exchange if you contact Jules B within 14 days of receipt to acknowledge the return.You then need to return your item(s) within a further 14 days in a perfect, resalable condition with all labels and tags attached.Please contact customercare@julesb.co.uk with your return tracking number, so we are aware you have returned your order and avoid any delays in processing your request.For more information on our returns policy click here.

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