Facebook. Twitter. Foursquare. Google+. Social networking has become a part of everyday life for hundreds of millions of people around the globe. Today’s world of total electronic communication presents both challenges and opportunities when that communication takes place in, or affects, the PSAP.

Facebook. Twitter. Foursquare. Google+. Social networking has become a part of everyday life for hundreds of millions of people around the globe. Today’s world of total electronic communication presents both challenges and opportunities when that communication takes place in, or affects, the PSAP. This webinar focuses on:

The problems faced by managers and supervisors related to employee usage of social networks·

Practical suggestions as to what controls can be adopted to limit the negative impact of social networking in the 9-1-1 center

Current case law and legal trends, with an eye toward lessons learned from recent rulings

The practical applications of social networking for PSAPs related to human resources, public education, training, and contingency planning laid out in NENA’s Social Networking Operations Information Document (OID)