Insurance at Mackay Toyota

Nothing protects your Toyota better than Toyota Insurance

Toyota Insurance provides a range of personal and business insurance solutions, in conjunction with the Toyota Group of Companies and Mackay Toyota. And you know you can count on the quality and value you've come to expect as a Toyota owner.

We operate Australia-wide to protect you and your vehicle, so please feel free to browse the information below and get in touch with Mackay Toyota.

Comprehensive Car Insurance

Toyota Insurance is designed for your Toyota by the people who know it best. So, if something unexpected happens to your Toyota, you’ll know your car is in safe hands with Toyota Comprehensive Car Insurance.

At Toyota Insurance we get you back on the road in no time, plus give the reassurance that repairs are done using Toyota Genuine Parts.

Key Benefits include:

Toyota Genuine Parts - When we arrange repairs to your Toyota you can be reassured the parts used are Toyota Genuine Parts which helps protect the integrity of your vehicle.

Lifetime Repair Guarantee - When an authorised Toyota repairer works on your Toyota their work is guaranteed for life.

New Replacement Toyota - If your Toyota is considered to be a total loss and is less than 3 years old, we will replace it with a brand new Toyota.

Accident Taxi Cover - Toyota Comprehensive Car Insurance will help to ensure you are not stranded at the scene of an accident by covering the cost of a taxi for up to $100.

Rental Car - If your Toyota is stolen we will provide a rental car (up to $60/day) for up to 21 days helping you back on the road as quickly as possible.

Roadside Assistance

Toyota Extra Care Roadside Assist provides you with reliable and secure roadside assistance for your vehicle 24 hours a day, 365 days a year, all around Australia, with unlimited call outs. Whether you need towing, emergency fuel, jump starting, tyre changing or even help with lost or locked-in keys, help is just a phone call away. And you know you'll be in good hands, because nobody knows your Toyota better than we do.

Finance Protection Insurance

Our Finance Protection Insurance policy helps you meet your finance contract repayments for up to six months, subject to the maximum cover amount you've chosen and depending on your circumstances.

Depending on your circumstances, Finance Protection Insurance can help you to:

make your vehicle repayments

reduce your financial burden

keep your vehicle, or

return your vehicle and exit your loan

Can I exit my loan entirely?

If your claim is accepted, you can choose to terminate your finance contract and hand back your vehicle. We will pay any outstanding payment amount less the vehicle sale price and arrears, subject to the remaining maximum cover amount you choose.

Life's other unexpected events

Additional options also let you hand back the vehicle if:

You're self-employed and are declared bankrupt

You have to quit work to care for family members, or on the recommendation from a medical practitioner

You need to relocate to a posting overseas for more than one year

Toyota Genuine Parts

When you buy a Toyota, you’re buying quality, durability and reliability, and there are a few things you can do to ensure it remains that way.

Insist on Toyota Genuine Parts

Your Toyota has been engineered and manufactured to meet or exceed Australian standards. But when a repairer uses non-genuine parts or accessories, the safety and performance of your Toyota may be compromised. They may be made of poor quality materials, fit incorrectly or not adhere to Australian Design Rules.

Insisting on Toyota Genuine Parts and Accessories, purchased from an authorised Toyota Dealer and fitted by a Toyota Authorised repairer, helps to protect your vehicle. What’s more, all Toyota Genuine Parts and Accessories come with a 12-month Toyota warranty for extra peace of mind.

Protect your car with Toyota Insurance

When it comes to insurance, it’s important to make sure your cover includes the use of genuine parts for any repairs.
Some Insurers do not use Genuine Parts, that’s why nothing protects your Toyota better than Toyota Insurance. It provides the reassurance that Toyota Genuine Parts will be used.

Toyota Insurance is designed by the people who know your vehicle best. So, if the unexpected happens, your car will be in safe hands. What’s more:

All repairs authorised by Toyota Insurance is backed by our Lifetime Repair Guarantee

We will replace your vehicle following a total loss, for vehicles up to 3 years old.

Finance Gap Insurance

If you've financed your vehicle and it's written off as a result of an accident or theft, Finance Gap Insurance can help. It can cover your outstanding loan balance, depending on the level of cover you choose.

Finance Gap Insurance provides up to $30,000 for the gap between the amount your comprehensive insurer pays you and the amount you owe your financier. It also provides up to $4,000 for extra costs and up to $750 for establishment fees when your replacement vehicle is financed with Toyota Finance. A one-off premium covers you for the duration of your finance contract.

You can choose from four cover options:

Up to $30,000 gap and up to $4,000 additional expenses

Up to $15,000 gap and up to $4,000 additional expenses

Up to $10,000 gap and up to $2,000 additional expenses

Up to $10,000 gap and up to $1,000 additional expenses

Organising Finance Gap Insurance?

You can only purchase your cover at the time you are purchasing your car. To be eligible for cover you must have a finance contract on your car, and it must be covered by a comprehensive motor vehicle insurance policy.

A simple, one-off payment can be included in the total amount being financed with Toyota Finance. There is no yearly premium, this one-off payment provides you with Finance Gap Insurance cover for the life of your car's finance contract. To arrange cover, simply talk to your Toyota Dealer at the time you purchase your Toyota.

Toyota Car Insurance Premium Excess and Claims Guide
Effective for new business policies commencing on or after 3 August 2017 and renewal policies with a start date on or after 2 September 2017.Download

Toyota Car Insurance Premium Excess and Claims Guide
Effective for new business policies commencing on or after 2 September 2016 and renewal policies with a start date on or after 3 October 2016.Download

Terms and conditions apply. This advice is general in nature and does not take into account your objectives, financial situation or needs. Before making a decision to purchase any of the insurance products you should consider the appropriateness of the advice taking into account your own objectives, financial situation and needs and refer to the current PDS for the relevant product available from participating Dealers, via our website at toyotainsurance.com.au or by calling 137 200. Toyota Insurance purchased in a dealership or via the Toyota Insurance National Customer Solutions Centre is issued by Toyota Finance Australia Limited (TFAL) ABN 48 002 435 181, AFSL and Australian credit licence 392536. The insurer is Aioi Nissay Dowa Insurance Company Australia Pty Ltd ABN 11 132 524 282, AFSL 443540 (Adica). If Toyota Insurance is purchased online, the issuer and insurer is Adica.

Our warranty insurance policies do not change or take away your rights under the Australian Consumer Law. Your right to claim under our warranty insurance policies for the benefits covered is in addition to other rights and remedies you have under the law in relation to your vehicle. However, you can choose to make a claim under any of our warranty insurance policies even if you have rights under the law.

This information provided by Toyota Finance, a division of Toyota Finance Australia Limited ABN 48 002 435 181, Australian Credit Licence 392536 is of a general nature and for information only. Nothing on this website constitutes or should be considered to constitute legal, taxation or financial advice. Before making a decision about any of the products and services featured on this website, you should consult with your own independent legal, taxation and financial advisors, who can advise you about your personal circumstances.