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"The network needs to process large amounts of data quickly and consistently in order to meet growing performance demands. In addition, we need to be able to surface analytics on call routing an…"
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David Shifley

The network needs to process large amounts of data quickly and consistently in order to meet growing performance demands. In addition, we need to be able to surface analytics on call routing and quality as the basis for our pricing strategy. Our system must process millions of routing decisions per hour, and network outages or poor call quality can have a significant customer impact.

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