ISP TalkTalk is shuttering its Northampton office, "simplifying" its UK operations and "creating jobs nationally" while threatening to axe others.
It said in a statement that "collective consultations" would take place with 390 staff across its sites at Northampton, Preston and Warrington.
TalkTalk added:
There will be …

Junkmail

Weird

Why are they hiring 250 engineering staff for Youview? Isn't the point that the joint venture do all the hard work, leaving Talktalk with a Flash app to maintain? They must already have network and encoding people for the current TV service. And with a dirt cheap phone and broadband service, how will they fund 250 new tech jobs?

Same old, same old

"The ISP said that following the closure of that office it expected to effectively outsource "200 new roles at Preston through the appointment of a new strategic partner to manage the existing site and some of its operations". "

'expected' is a variable and usually leans towards 'not a hope, sunshine'.

They have staff in the UK...!? I'm guessing these people aren't on the call centres as all you ever get with them is India, who have obviously never been told how the UK phone system works including the little white box etc.

As for moving to Preston - yeah so if you get another job it'll pay £5K less a year, have worse conditions and it's in Preston. My advice to all those in Northampton is take the money and run, and then claim you were working in Outer Mongolia rather than for TalkTalk.

About 62 retentions staff are transferring or being 'TUPE'd' over to a company called Careline who will sub-let the site/floor from TalkTalk.

Careline are looking to swell this number up to 250 staff, hiring some of the existing BB2, Homemovers, Mobile, Bereavement staff as retention staff (those that can do/have the skills to do retentions). The rest hired from the local area.

BB2 staff have the option to relocate. However I don't envisage (m)any going to India.

Homemovers, Mobile and Bereavement are going to Stornoway, again relocation to the arse end of nowhere is also an option. Warrington CEO (complaints) jobs are also going to Stornoway.

Other parts of the business in Preston are relocating to an existing Warrington office (some relocated from Warrington to Preston previously.)

250 Jobs are required for installing YouView nationally, this would be with an existing partner/outsourcer called Qube - many BB2 staff are expected to take this option.

The office was sombre today, many people just getting on with the good work they do, whilst knowing the future is uncertain.