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If you have a USB cable supplied, use that and a pop-up should appear on your computer (this may only work if the camera is switched on). Or, use a memory card reader to get the files off the memory card.

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Most common problem is, people forget to put the correct software on the
PC (or MAC) so the computer knows it should load pictures. For most
equipment, drivers are loaded automaticaly, when it is connected to the
computer. But the software that is delivered with the camera is needed
to load pictures to the PC. If you don't hav ths software, you could try
to get the pictures to the PC with a card reader. That does not require
extra software.

I dont know wheather the black do t is coming in your picture also (after down loading you can seee) if yes you hace to clean your ccd/filter etc. If the dot not coming into you picture then you have to clean ur LCD.CONSULT A CAMERA DOCTOR.

You must have a USB cable to connect from your camera into one of your USB ports on your computer.Once you connect these windows will automatically ask you how and where to you want to load your pictures to on your computer.You can choose all pics or pick out the pics you want to load to your PC.

There are a few different options to transfer pictures to your computer from the samsung camera.
Firstly, is your computer recognising your camera when it is switched on and plugged into the usb port? (ie, do you see various options on the screen of your pc)?
Alternatively, plug in your camera to the usb port and switch on the camera. Double left click My Computer and you should see "Samsung Digital Camera" somewhere. Open that file to see your pictures. Left click "Edit" Left click "Select all" then "copy these files" to a destination of your choice.
Does that help at all?

I have three camera. One is a Fuji and I love it.
I find using a card reader is much better than downloading from the camera. If you know someone who has one ask to borrow it. See if it solves the problem.
Hope this helps

1.connect cam via usb link and check your cam.your cam will show option choose "data storage".the other options will need a software to be installed in the pc.
2.find the icon in my computer or at the right lower side of the monitor/screen which confirms the camera is connected.This will show the "drive"
3.click on the "drive"...until it shows the letters DCIM.
4 click again and now will show all the pictures on the camera.
5. choose what picture you like to upload from your cam to pc. you can also choose all of them.
6. if your done transfering your pictures to your pc you can now upload pictures to your ebay.
just click upload from your ebay profile.
7. then a "browse" will appear. cllick browse and find the folder where you save the pictures you have loaded from the cam to pc, and click okey/open.
8. check your ebay to confirm that the picture has been loaded.

this is the other way to load pictures from your cam to pc:

youll need a card reader hooked up to your computer via a USB and your memory card.
If required, youll load your memory card into the card reader. Your digital media will appear as another drive on your computer. Click the drive and your photos will appear in a folder on the drive. You can view your pictures immediately by double-clicking the file. From here, you can save your pictures directly to any folder on your computer.

Windows:Try going to MY COMPUTER, and see if the camera is listed there. If it is, then double-click it, and open the sub-folder containing pictures. Then drag and drop them to another folder.-------------------------------------------------------------------------Linux:The camera should appear on the desktop as: ***media. Double-click it, now the sub-folders containing pictures should open.