Leadership

One of the many lessons learned in my early Cerner Experience was looking through the current set of seemingly insurmountable problems and being able to keep the long-term vision in perspective. I recently read a book called The Hard Thing About Hard Things (Horowitz) where the author uses a car racing analogy to make the point. If

The fourth experience I would like to share was one of those off experiences I have always remembered, but didn’t really understand until I personally experienced frustration in team members lack of urgency. After the Community Hospital of Indianapolis (CHI) experience, one of our crack sales guys sold a project at Kuakini Medical Center in

Thirty years ago I was fortunate to get the opportunity to combine my formal education as a Medical Technologist (BSMT) with my technical tendencies and joined a startup called Patterson, Gorup, Illig and Associates, now known as Cerner. This year marks thirty years since joining Cerner and 15 since leaving in 1999. I wish to

As a business survives and grows, responsible team members implement processes and systems based on the current business situation. Yet as time goes on, demands on the business change, which results in even more processes being added to the existing ones. Over time, the result is a layered set of processes and systems—understood only by

Business Process Optimization has far-reaching effects across all aspects of your business. Often-times, it’s not what needs to be addressed but, rather, how to address it. Many a process improvement voyages that count on information technology as the how – presuming automation is all that’s needed for a ‘quick fix’ – have run aground on the rocks of dysfunctional processes. Automating

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We contracted with Tricension to take on something of a unique challenge with our firm; importing data from a variety of database types into our format. We gave Tricension some basic information on the process that we were using within our company and no documentation on the database itself. They have done an excellent job of familiarizing themselves with our database and other database types, creating their own processes to more efficiently import the data, and working with customers to keep them updated on progress.They have an excellent approach to project management and have done a great job of keeping our customers updated on progress. Our business fluctuates quite a bit seasonally, and they have done a great job adding staff to the projects during busy times and dialing back during slow periods. Although the cost per hour is higher for their service, we save money and provide better service by utilizing Tricension due to their staffing flexibility.

Chancie Adams

17:33 01 Sep 17

Tricension came to the table with expertise and dug deep to understand what our company needed. They scoped our project appropriate and applied the right resources to get it done on time, on budget, and delivered exactly what we needed. Their staff is professional and highly skilled.

Renee Keffer

20:44 29 Aug 17

Tricension is a great business partner. They put focus on delivering a quality product and put the needs of the customer first. When our requirements shifted mid-project, they worked with us to make the necessary adjustments to ensure success.

Kevin Huntsman

12:26 06 Sep 17

The team at Tricension does an exceptional job! They are very easy to work with and the entire team is well prepared and exceeds all of my expectations. I would highly recommend Tricension.

Frank Kaul

19:47 08 Sep 17

The Tricension team has completed several integration projects for us to dramatically improve transaction processing and eliminate error prone data entry. These projects have had a dramatic impact on our business. I really enjoy working with their people.