A work product is a report, diagram, or collection of documents used by the business analyst during the requirements development process. A work product may or may not become a deliverable. A work product can be used to share information with stakeholders, elicit requirements, provide status, etc.

A business analyst must understand the difference between the two. Showing a stakeholder a work project can lead to confusion as the work product is only meant as a means of collecting or presenting information and is not meant as a final product. Deliverables are used as a communication tool and will deliver information about the final product to the stakeholder.

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About The IT BA

As an IT Business Analyst, my posts often reference the tools and techniques that I use to help me as a Business Analyst and consultant. My goal for theITBA.com is to provide articles, stories, news, and templates designed for people that perform business analysis in the IT field. I am a Certified Business Analysis Professional […]more →