Bales Motor Company responded to this review

September 22, 2011

Thank you very much for your feedback and response. Kelly has been here awhile, and being pushy is something we try to stay away from. We want you to have a pleasurable experience every time you come to Bales.

Bales Motor Company responded to this review

1st Time Nissan buyer

by Donna from Madison, IN | July 21, 2011

My salesperson; Mr Phil Morris - extremely helpful/patient/knowledgeable/professional. This guy made the entire proecess extreeeemely fun. No hassle. No pressure. Just helpful advise when asked, and great at getting everything done on the same day. I could NOT have asked for a better experience. Thank you for takeing the fear out of buying!

Bales Motor Company responded to this review

Service Like No Other

by Hyundai Honey from Jeffersonville, IN | July 21, 2011

I had purchased my new vehicle in Lexingotn Kentucky but then moved to Southern Indiana. I choose Bales to service my car from the excellent word of mouth from my co-workers. They have serviced my car from day one and have exceeded my expectations every time!

Price Yikes!

by Ted R. from Sellersburg, IN | July 12, 2011

I have been a customer for three years. Nancy at the service desk is an A+ person who is helpful and friendly. Her face also betrays that her employer is not exactly providing service for a fair price. When my car started needing some care that was more than the standard oil change etc. things got suspicious. After several "major expense" repairs I decided I better do some research. I was quoted $930 for a repair. Across the river the dealership did the exact repair for $350. While I understand costs may be different between two states, I think almost three times higher for the same work tells the story. Sorry Bales! You have lost this customer.

Buying New Car

by Comfortable Sedan from Palmyra, IN | July 10, 2011

Great experience, sales people polite and personable, not pressured but allowed to look and make up your own mind about buying, personnel willing to work with you in buying a new car, overall buying my car at Bales was a good experience and I would recommend them to anyone wanting to purchase a new car.