Pros: upgraded to a two private pool rooms as they didn't have our original rooms.The staff on the whole are very pleasant. The shuttle bus is very punctual.
Cons: breakfast advertised at finishing at 10:30, at 10:10 the staff start clearing away. Requesting an cheese and onion omlete at 10:10 and being informed that the onions had finished is not what I expect from a 4.5 star hotels!
There is a constant smell of drains in the rooms.
In summary, when we arrived we were sales pitched with the Wyndham holiday club enticement seminar. The best pitch would have been the experience of the 7 days staying there! If it had not been for the upgraded rooms making it an acceptable experience we would have moved on early.

Escrito el 15 julio 2017

Te ha parecido útil esta opinión?
|

7,6

Boon de Malasia

Viaje en pareja

Deluxe Con Jacuzzi

1 noche in febrero de 2017

if only that the jacuzzi works”

overall the environment of the hotel is good. spacious and clean room

Escrito el 12 julio 2017

Te ha parecido útil esta opinión?
|

8,4

Steven de Estados Unidos

Viaje en pareja

Suite Deluxe 1 habitación

7 noches en julio de 2017

Excellent staff at Sea Pearl. The manager (Joe) wa”

Good facilities overall. Missed dining at the Seafood Restaurant as it was being renovated. Housekeeping in building Q was fantastic but those in building (I) did a mediocre job each. Had to call them back on several occasions during the week. Overall an amazing experience.

Escrito el 11 julio 2017

Te ha parecido útil esta opinión?
|

7,6

rudy de Malasia

Viaje en pareja

Deluxe Con Jacuzzi

2 noches en junio de 2017

Facilities ”

Nice place, comfortable room. Almost perfect except for jacuzzi where it is not working. The staff are quite helpful.

Escrito el 20 junio 2017

Te ha parecido útil esta opinión?
|

2,0

Sydney de Estados Unidos

Viaje en pareja

Deluxe Con Jacuzzi

1 noche in mayo de 2017

Disgusting one star”

Not worth any amount of money to stay there. I paid for a 5 star room and they didn't have it available. Then the room they put us in was dirty, not cleaned, full of bugs and lizards. The jacuzzi wasn't cleaned or warming up. Then when we complained they put us in the room we originally paid for and the shower mirror was shattered, full of hair, full of dirty, and had used shampoo and conditioner bottles in it. Our sheets were also smelly, The tv didn't work, The hot tub wasn't cleaned. And the staff was just disrespectful and rude to us from the second we checked in. Not close to 5 stars, more like zero.

Escrito el 07 junio 2017

Te ha parecido útil esta opinión?
|

8,8

chin de Malasia

Familia con niños pequeños

Deluxe Con Jacuzzi

1 noche in junio de 2017

Lovely hotel ”

This is 2nd time to stay in sea pearl, it's really nice to stay and kids enjoy very much. Very nice landscape and free shuttle bus to patong beach. It's really suit families with kids or aged parents. Free fruits plate and my kids eat the fruits while enjoy the jacuzzi.

Escrito el 06 junio 2017

Te ha parecido útil esta opinión?
|

4,8

Soon de Malasia

Viaje en grupo

Suite Deluxe de 2 dormitorios

3 noches en mayo de 2017

Poor Attitude of Breakfast Restaurant Egg Station Staff”

One of the male staff at the Egg Station was showing me a very bad attitude and sounds not happy when i place my order, seems unwillingly cooked for me an egg.

Escrito el 02 junio 2017

Te ha parecido útil esta opinión?
|

8,4

Jansen de Singapur

Viaje en pareja

Villa con 1 habitación y sala de estar

4 noches en febrero de 2017

Excelente”

Beautiful villa, enjoyed our stay

Escrito el 02 junio 2017

Te ha parecido útil esta opinión?
|

7,6

Angela de Singapur

Viajero solo

Deluxe Con Jacuzzi

2 noches en mayo de 2017

Great place for relaxation”

A little far from the beach but that is alright since they provide transport. As it is in a nature rich location, expect ants on food left lying around in the room and birds outside the room.
Excellent room, love the jacuzzi and the bathtub! Breakfast was nice too

Escrito el 31 mayo 2017

Te ha parecido útil esta opinión?
|

8,4

Jaymie de Malasia

Viaje en pareja

Deluxe Con Jacuzzi

3 noches en abril de 2017

Fantastic”

Friendly staff, spacious room. Awesome place for holiday!
Would be perfect without those noisy lizards at night.

Escrito el 25 mayo 2017

Te ha parecido útil esta opinión?
|

8,0

samantha de Malasia

Viaje en pareja

Deluxe Con Jacuzzi

1 noche in mayo de 2017

I and my darling like it very much, and will return again! ”

The staff is friendly here, he even explained all the room facilities for us. The villa is really relaxing, I like the view and the swimming pool. The villa free us 2 sunset drink, the view from the club is very nice, we do order a large noodle~ it tasted good too! I read the review saying the location is not convenient but in my opinion to have a uphill location will not at the same time have a good location , for me I think its fine for me for this location, in addition the villa has provide us free shuttle bus to the town, its really considering.! I suggest the shuttle bus service can extend up to 9.20pm, 8.20pm is too early for us to go back sleep. I and my darling is having honeymoon, the villa has decorated the room for us with additional given a fruit basket overalll great!

Escrito el 20 mayo 2017

A 1 viajero le ha parecido útil esta opinión. ¿A ti también?
|

9,2

Vivian de Malasia

Viaje en pareja

Deluxe Con Jacuzzi

2 noches en mayo de 2017

Good and friendly staff”

This hotel is awesome. We had an enjoyable stay there and i feel so welcomed. The staff are very attentive and friendly especially Ms Lateefah. Thank you for making our vacation a memorable one. Overall, is excellent. The only downside is the hotel location. It is located 15 mins away from Patong beach, you can take the free shuttle bus provided by the hotel.

Escrito el 16 mayo 2017

A 1 viajero le ha parecido útil esta opinión. ¿A ti también?
|

7,6

Nur de Singapur

Viaje en pareja

Deluxe con acceso a la piscina

3 noches en mayo de 2017

Huge resort, good for families”

Location is not the best, it's about 10 - 15 minutes away from Patong Beach on top of a hill. So if you want to be very close to the beach, you might want to reconsider. However, they do provide hourly shuttle bus service to Jungceylon and Patong Beach. Resort area is very big, breakfast spread was pretty good. Rooms are well cleaned every day and view of the hills around the resort is very beautiful. Overall, pleasant stay!

Escrito el 15 mayo 2017

A 1 viajero le ha parecido útil esta opinión. ¿A ti también?
|

8,8

nanthini de India

Viaje en pareja

Deluxe Con Jacuzzi

4 noches en mayo de 2017

Good hotel”

Optional activities are costly. Hotel taxi also costly

Escrito el 13 mayo 2017

Te ha parecido útil esta opinión?
|

7,2

Chenille de Australia

Viaje en pareja

Deluxe Con Jacuzzi

8 noches en abril de 2017

Muy Bueno”

It's good that you have a shuttle bus that drops you off and picks you up as it is a little further from patong beach.
Staff were friendly and we didn't have any issues.

Escrito el 11 mayo 2017

Te ha parecido útil esta opinión?
|

8,0

Alexander de Sudáfrica

Viaje en grupo

Deluxe Con Jacuzzi

2 noches en abril de 2017

Value for the Deal Price”

Quite happy that I stumbled upon the deal that was offered for this hotel. The staff were absolutely superb and a welcome rest from the rigors of backpacking.
On 2 points I have a problem though. I do not believe this was a 5 star based on the quality of maintenance of the accomodations, general building and the rusting utilities. This is akin to a 4 star hotel. Additionally I would not pay for this hotel at full price.

Escrito el 09 mayo 2017

A 1 viajero le ha parecido útil esta opinión. ¿A ti también?
|

4,8

TSZCHUNG de Países Bajos

Viajero solo

Deluxe 2 habitación con acceso a la piscina

7 noches en abril de 2017

Dissapointment”

From 21 tot 28 april we stayed in whyneam seapearl resort. We booked 2 rooms with a deluxe pool access. The room and facilities were great and no complaints. We only have complaints about the level of service of the staff. It looks like the staff isn’t trained to run a 5 star resort.
By arrival we asked the front office desk to change 1000 baht so we could exactly pay the fare of the taxi which was 700 Baht. I was ridiculous the taxi doesn’t have any penny of exchange. The front office said they didn’t had any change. This sounds really unrealistic for a big resort as Whynam.
By departure we asked the front office to call a local taxi. They refused to call as they only offer their own taxi service which was priced at 1200 baht compare with 700-800. We thought this was unfair and the backup plan was to travel via shuttle bus to the centre of Phucket. But the hotel refused to let us travel via the shuttle bus, the luggage couldn’t be brought into the bus. We argued with the front office employee and at the end he advice us to catch a taxi at the front of the resort. We didn’t get any help for the luggage when walking to the front.The provided service and solutions are below par for a 5 star resort. We are really disappointed with the service level and therefore wouln’t recommend the resort.

Escrito el 09 mayo 2017

Te ha parecido útil esta opinión?
|

10,0

Audrey de Líbano

Viaje en grupo

Deluxe Con Jacuzzi

1 noche in abril de 2017

amazing”

we took a room with a jaccuzi , and it was a sea view , great for relaxing , i watched the sunset from it and stayed in the pool till midnight , lightening was amazing , they had big pools as well , the food was delicious , everything was so perfect , good for couples .

Escrito el 02 mayo 2017

Te ha parecido útil esta opinión?
|

8,0

Jamie de Australia

Viaje en pareja

Villa con 1 habitación y sala de estar

7 noches en abril de 2017

Great resort, not so great location”

Stayed in the pool villa and the place was awesome. Staff were friendly, great facilities, felt safe, and definetly felt we were staying in a resort like the movies. Only downfall about the resort was the location. It is situated a tad far from the hussle of Patong and is located on a hill that was very busy so did take some time to get a cab.

Escrito el 29 abril 2017

Te ha parecido útil esta opinión?
|

10,0

Marija de Australia

Viaje en pareja

Deluxe Con Jacuzzi

7 noches en marzo de 2017

Excepcional”

We have absolutely enjoyed our stay! Everything was fantastic, the facilities were great and staff very helpful and happy to do anything to make us feel happy

Escrito el 28 abril 2017

Te ha parecido útil esta opinión?
|

3,6

Luke de Australia

Viaje en pareja

Deluxe Con Jacuzzi

7 noches en abril de 2017

Not a good experience ”

Wasn't happy with room service staff said they would bring fresh towels never did . Tried to over charge on mini bar on leaving . Over priced will never stay there again

Escrito el 26 abril 2017

Te ha parecido útil esta opinión?
|

10,0

Irene de Australia

Viaje en pareja

Deluxe Con Jacuzzi

7 noches en abril de 2017

AMAZING RESORT!!”

Stayed here with my partner for 7 days and we had the most amazing time. We had the Superior Jacuzzi room and it was simple yet amazing. Our views were of the higher greenery straight from our jacuzzi. The staff were absoloutely amazing and friendly, made friends with almost all of them. They have a free shuttle service which drives you down to the Jungcelon shopping mall or patog beach which was about 10 minutes and comes every hour. The buffett food was a mixture of your regular breakfast food and the other side had authentic thai food. Would deffinitely come back 100% although deffinitely for a longer stay

Escrito el 25 abril 2017

Te ha parecido útil esta opinión?
|

6,8

Huzaimah de Singapur

Viaje en pareja

Deluxe Con Jacuzzi

2 noches en abril de 2017

Not that wow for me”

We arrive earlier like 1pm, and we were asked to wait till 2pm to check in. The room was satisfactory. Just that the hotel lobby is filled with really super huge mosquitoes. They should really do something about it. I killed a few of them mozzies.

Escrito el 25 abril 2017

Te ha parecido útil esta opinión?
|

10,0

Ku de Malasia

Viaje en pareja

Suite Deluxe 1 habitación

2 noches en abril de 2017

Excepcional”

Best spa services..

Escrito el 23 abril 2017

Te ha parecido útil esta opinión?
|

10,0

Yannick de Canadá

Viaje en pareja

Deluxe Con Jacuzzi

4 noches en abril de 2017

Awesome place!!”

Really enjoyed our stay! Staff is way beyond nicer than we expected. Place is clean, we had every thing we wanted. The bad thing is the shuttle bus, last run is 8pm.. but it's free so who cares! I really recommend this place!

Escrito el 20 abril 2017

Te ha parecido útil esta opinión?
|

9,2

Tin de Hong Kong

Familia con niños pequeños

Deluxe 2 habitación con acceso a la piscina

3 noches en abril de 2017

Good location, nice resort ”

The room is well designed with comfy beds and sofa bed. Our room got a private pool which was pretty big & long relative to other resorts. Everything was fine except for the slow room services coz the resort was very busy during our stay (lots of Mainland travellers). Variety & quality of breakfast foods can be improved. Limited choices of foods & were exactly the same for 3 days.

Escrito el 06 abril 2017

Te ha parecido útil esta opinión?
|

6,0

Chin de Taiwán

Viaje en grupo

Deluxe Con Jacuzzi

2 noches en abril de 2017

Good facilities, very poor staff training/management”

I don't nomally make negative comments but i really have to give BAD rating for their poor management and staff training. First of all, facilities is great, big room and perfect surroundings but what ruined holidays is bad service. First, its a big compound and its distant from lobby to room and they offer free ride via call, one afternoon we called twice and didnt get the car coming to us and reception just said they forgot, however, car didnt ever come so we just walked down from the hill, we didnt mind walking but really sad about their attitude; the other day, since they said car was not available so we just walked down in the rain. Secondly, i feel receptionists are just too relaxed and didnt care, the last minute they said yes to your request then they were interrupted by other guests so suddenly ignored us and seemed we didn't really exist. Third (yes there r quite many negative comments), we arrived at the resturant for breakfast and asked at least 3 different staff there to clean one of the tables so we can sit, BUT, they all said yes snd asked us to wait then disappeared and never came back (they seemed very hardworking but its the SOP and service system that is not organized), finally i grabbed one guy to the table we wanted to sit, shockingly, he used the clothes to push the leftover from the previous guests onto the floor and used the same dirty clothes to clean the table and table mat (didnt even change it) and put new knives and fork on the dirty table mat. Its a shame they have good facilities but didnt really get customers service which is the most important part when traveling for holidays and just would like to relax.
I wont come back since there are tons of choices at Phuket, bye bye Wyndham Sea Pearl Resort, its not resort at all.

Escrito el 04 abril 2017

A 1 viajero le ha parecido útil esta opinión. ¿A ti también?
|

2,8

Maria de Reino Unido

Viaje en grupo

Suite Deluxe de 2 dormitorios

4 noches en marzo de 2017

Worst ”

We stayed here at this hotel expecting a very relaxing Holiday for my bf but it turns out like hell. Everyday we had problems in our room and brown water is coming out from the tap, bedsheet stains, gown stains and tissue paper coming out from the tap too. The management failed to accommodate these problems and there's nothing they could do for us. Therefore, I make a fair judgement that I won't recommend this hotel to any of my friends and people who are reading this.
I'm very disappointed.

Escrito el 01 abril 2017

Te ha parecido útil esta opinión?
|

5,6

FIRAS de Omán

Viaje en pareja

Deluxe Con Jacuzzi

4 noches en marzo de 2017

Overrated.”

Jacuzzi was cold and there was no option to heat the water.
Insects and bugs coming inside the room daily.

Escrito el 29 marzo 2017

Te ha parecido útil esta opinión?
|

10,0

Darren de Reino Unido

Viaje en pareja

Villa con 1 habitación y sala de estar

7 noches en marzo de 2017

Excepcional”

top marks to this place stayed in a pool villa witch was out of this world
All the staff was friendly and very helpful
Defo will be returning soon .. top marks 👌🏻

Escrito el 27 marzo 2017

Te ha parecido útil esta opinión?
|

9,2

Mohd de Malasia

Viaje en pareja

Deluxe Con Jacuzzi

3 noches en febrero de 2017

nice and luxury”

Jacuzzi in the room which is nice. but wasnt very clean (sandy with leaves from the tree near to the room). bathtub stopper didnt work. spacious and complete. staff friendly. asked for an adapter for power plug, gave the dysfunction one. located quite far from the beach and the traffic. just rent a motorbike and go around the city; worth it! shuttle bus is available to go to the mall.

Escrito el 26 marzo 2017

Te ha parecido útil esta opinión?
|

10,0

yu de Taiwán

Viaje en grupo

Suite Deluxe 1 habitación

2 noches en junio de 2014

Good ”

Well rested

Escrito el 25 marzo 2017

Te ha parecido útil esta opinión?
|

4,8

SRI de Singapur

Viaje en pareja

Deluxe Con Jacuzzi

3 noches en marzo de 2017

The location is so hard to move around. The shuttle bus service provided is so slow and terrible.”

The room was lovely, especially with jacuzzi on the balcony. The breakfast sucks big time, food was terrible. Staff was friendly but too busy to render assistance when needed. Location is a total disaster... hard to move about as it is located on the hill top away from Patong Beach.

Escrito el 24 marzo 2017

Te ha parecido útil esta opinión?
|

5,6

Jeraldine de Singapur

Viaje en pareja

Suite Deluxe 1 habitación

2 noches en marzo de 2017

Por encima de la media”

Was very disappointed with the room. Though it was really huge, the decor was awful. Very old fashioned and 'ornate'. Hotel was far from Patong shopping area. Though shuttle bus was available on the hour, the last bus back was so crowded with PRCs. On the day of our departure, there was a power failure.... Was there for an hour waiting for our taxi since we were not able to get our room extended. When we left, power was still not restored.

Escrito el 22 marzo 2017

Te ha parecido útil esta opinión?
|

10,0

FAISAL de Yemen

Viaje en pareja

Suite Deluxe 1 habitación

1 noche in febrero de 2017

Was a great hotel ”

Very friendly staff, Nice room, Good breakfast, Definitely back again

Escrito el 21 marzo 2017

Te ha parecido útil esta opinión?
|

9,6

Tanjit de Singapur

Viaje en pareja

Deluxe Con Jacuzzi

2 noches en diciembre de 2014

Nice view”

Good

Escrito el 05 marzo 2017

Te ha parecido útil esta opinión?
|

2,4

Tak de Hong Kong

Viaje en pareja

Deluxe Con Jacuzzi

2 noches en febrero de 2017

Unacceptable and unbelievable service quality”

First, I don't know why deposit have to be refund after 2 weeks if paid by credit card! It is inconvenient and unbelievable for a hotel.
Second, we have checked in at 1pm and back to hotel 6pm. At 6, when I wanted to get back my luggages, your staff just told me to find the bellboy outside the door, but exactly the luggages are beside the front desk. She has not checked anything before telling me. Then I asked again seriously, she just noticed the location of luggages by my reminder. And I asked your staff what is my room number but no one answered me and asked me to wait. After 10mins, I asked again in reception. One of your staff just left my luggage and asked me to follow her. No any explanation and apology. She just said she is busy so that ignore us. This is not a reasonable response as she is paid for such responsibility.
What happened for a hotel services???
Third, your front desk staff are not very polite and impatient. I reserved a jacuzzi room yesterday but assigned groun

Escrito el 01 marzo 2017

Te ha parecido útil esta opinión?
|

8,8

Matthew de Australia

Viaje en pareja

Deluxe Con Jacuzzi

1 noche in febrero de 2017

Excelente”

Absolutely awesome hotel! We had the deluxe room with jacuzzi and it was just great. The hotel has plenty of restaurants and pools too. The only negative is the location, but you barely even need to leave with all that the hotel has to offer.

Escrito el 27 febrero 2017

Te ha parecido útil esta opinión?
|

3,2

david de Estados Unidos

Viaje en pareja

Suite Deluxe 1 habitación

3 noches en febrero de 2017

Good location, terrible service. ”

Positive: the location of the hotel is good. Quiet and nice but still only ten minutes from downtown Patong
negative: terrible staff service. Would not call a taxi to the airport (even when their own service was full)...would not assist when an item was left in the room and staff hung up the phone (twice), removed all towels from the room and took 30min to get replacements, and at breakfast they rushed customers out exactly at 10:30 and were overly rude.
For the price, which is above average in Patong, it's not worth it.

staff is friendly,pool access room with living room was big enough for family. They have provided welcome fruit as well.everything excellent.

Escrito el 05 febrero 2017

Te ha parecido útil esta opinión?
|

7,6

Yash de India

Viaje en pareja

Deluxe Con Jacuzzi

2 noches en enero de 2017

Very good stay facilities ”

Food needs to be cheaper to encourage more people to have food in the restaurant

Escrito el 05 febrero 2017

Te ha parecido útil esta opinión?
|

10,0

Poovaneswaran de Singapur

Viaje en pareja

Deluxe Con Jacuzzi

2 noches en septiembre de 2016

Honeymoon”

Was a perfect location to spend the honeymoon, beds were decorated as per request, staffs were very polite, food was excellent. Shuttle service to patong beach was the best save travelling cost to patong beach. Around 10 minutes drive to bangla street when its on normal traffic.

Escrito el 01 febrero 2017

Te ha parecido útil esta opinión?
|

8,4

Ketsaraporn de Tailandia

Viaje en pareja

Deluxe Con Jacuzzi

1 noche in septiembre de 2012

Good value”

Room and hotel is ok

Escrito el 27 enero 2017

Te ha parecido útil esta opinión?
|

7,6

Emily de Estados Unidos

Viaje en pareja

Suite Deluxe 1 habitación

7 noches en enero de 2017

Private getaway ”

If your looking for a secluded area and away from all the huslte and bustle then look. I further then Wyndham! We loved that we had our own private pool! Dinner was expensive and the free shuttle stops at 8pm. This isn't ideal if you're looking to stay out late. Please try and get the local Tuk tuk to take you back for 150-200 baht.
Breakfast is weirdly set up. Good luck with the random Asian/ western idea.
All in all we lived our time more then we did being in Bangkok city.
Enjoy :)

Escrito el 26 enero 2017

Te ha parecido útil esta opinión?
|

10,0

Telagaletchmi de Singapur

Viaje en grupo

Deluxe Con Jacuzzi

4 noches en diciembre de 2013

beautiful room with jacuzzi ”

memorable experience

Escrito el 23 enero 2017

Te ha parecido útil esta opinión?
|

8,0

Leigh de Australia

Viaje en pareja

Suite Deluxe 1 habitación

4 noches en enero de 2017

Comfort”

Very friendly and helpful staff were a standout in this resort. Very comfortable room and nice restaurants. Only disappointment was being told not to use spa/ plunge pool on our balcony at 2100 as guest downstairs didn't like the noise of the spa. Could understand if we being loud but not the case.

Escrito el 18 enero 2017

Te ha parecido útil esta opinión?
|

9,2

Safarina de Singapur

Viaje en pareja

Deluxe Con Jacuzzi

5 noches en enero de 2017

Clean and friendly staff”

Was there for our honeymoon and we love this place.
The staff there is friendly and helpful.
Room service staff was very efficient as well.
The every hour shuttle bus provided to Jungceylon and Patong Beach is good and fast too.
Hotel is soo quiet and peaceful away from the busy street.
Love this hotel and will recommend friends to go here.