4-Year TV Protection Plan

Free on-site service for TVs 37" and above; free shipping for smaller TVs

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Size: 49-Inch

Free 60-Day Tech Support:
This item is eligible for FREE Tech Support for 60 days from the date of delivery. Over the phone, our trained technicians can help you set up, configure, connect, and troubleshoot so you can start enjoying your new purchase. Owners of qualifying products can reach Tech Support by selecting your product on the Contact Us page. Learn more

Product description

Size:49-Inch

Every scene deserves a brilliant picture. Experience lifelike color with a billion more shades than regular 4K UHD and enjoy the expanded depth of HDR. With extreme contrast between the darkest darks and lightest lights, you never miss a detail. MR 240 brings fast action to life, and you can take it all in on a TV that's streamlined from every angle- from a sleek frame to a clean back.

Top customer reviews

I recently received the 55" MU8000 TV, and it's definitely a big step up from the KU6300 I previously had in every way. However, there are some issues that should be brought up.

Pros:- Excellent blacks. Provides a very deep black picture.- Vivid colors, but it could be a bit better with its 10 bit panel.- No lightbleed at all.- Native 120Hz refresh rate / Full 24p playback.- Very nice build quality. Extremely thin bezel around the panel.- 4x HDMI 2.0 ports, and each support HDR.- Normal and UltraHD Blu-ray movies look very, very nice.- Very low input lag, which is great for gaming.- Motion handling is very good.- Excellent upscaling, especially from 1080p content.- Cable management on the back is a nice addition.- Personally, I've really liked the remotes Samsung uses, but I can see others not enjoying its simplicity. Voice control works well.- I don't use the stands which are provided, but they're of very high quality.

Neutral:- Edge-lit display. Other brands are using full array back lighting at the same price or less.- I've noticed some very slight blooming, but it's only when the screen is black and a white logo/image appears.- The "One Connect Box" is kind of annoying. Takes up more space and requires another long cable. It works fine, but I'd rather have all ports on the TV itself.- Mounting the TV on the wall or a TV stand with a bracket can be problematic due to the shape on the rear of the TV. Does not include proper M8 screws, so be sure to measure beforehand. You must use the included standoffs. Be careful and plan ahead if you count on mounting this TV.- Be sure to plug in the power and One Connect Box cables in to the TV before mounting or fitting the TV in to a tight space. Their locations (center-bottom) are nearly impossible to reach if you mount it beforehand.- At this time, the Tizen OS can be quite laggy when navigating.- Moving the "Game Mode" setting to "External Devices," rather than "Picture Settings" of the past causes a waste of time. On past Samsung TV's, it was quick and easy to switch between picture modes. Though using Voice Control helps in this situation.

Cons:- Samsung claims the panel is HDR 1000 compatible (1000+ nits brightness), but in reality, it's less than 500 nits. Therefore, it's best to watch in a dimly lit room or in the dark.- HDR isn't all that great on this panel, mostly due to its subpar wide color gamut.- Very poor gradients are displayed at times, primarily when using Game Mode.- Reflections are quite bad on this set.- Poor viewing angles.- For what you get, picture and feature-wise, it's an expensive TV. Especially when other brands are using superior panels and technology at the same cost or less.- Hope that you don't have to ever deal with Samsung's TV customer support. Long story short: it's the worst support experience I've ever dealt with.

Conclusion:Even though the MU8000 provides a very nice overall picture and excellent build quality, there are a couple of areas where Samsung basically used false advertising. If you can find last year's KS8000 series ($1,000 now for the 55"), then definitely purchase that over the MU8000. It fully supports HDR 1000 and provides a much wider color gamut. The new Sony 900E series is also a much better option, picture-wise, and it's the same price as the MU8000. I simply feel that $1,500 is too much money for what this model claims to provide, but doesn't afterall. However, it is a nice package for the most part.

Thank you for sharing your user experience with the Samsung UN55MU8000. I am very sorry to see that you are not completely happy with this model.

Samsung does not officially list HDR1000 as a specification for the MU8000 or other 2017 4K Ultra HD models sold in the United States. Please let us know where you saw this specification and we will correct it immediately.

As reported by various media outlets, the MU8000 has been measured as achieving 1000+ nits in peak brightness. The results reported by these media sources are based on a specific certification methodology issued by the Ultra HD Alliance (UHDA), an inter-industry authority on the Ultra HD ecosystem. Major panel manufacturers, Hollywood studios (such as Disney, Warner, Universal, and Fox), and leading tech companies (including Amazon, Dolby, Netflix, DirecTV, and Microsoft) all abide by this methodology. We are aware that there are also media outlets that have stated the MU8000 to be less than 1000 nits; however, the methodology used employed a completely different type of measurement procedure.

The color gamut on this model was measured by several leading reviewer websites at 83.2% XY and 93.7% UV – on par with other leading-brand models in this TV category class.

We do apologize for customer service issues you faced in the past with your KU6300. Thank you for bringing it to our attention – we greatly value your feedback and utilize your concerns and opinions in our relentless efforts towards delivering world-class service and products.

Please do reach out to us should you have any questions, concerns, or need assistance. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG. Or by LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contactWe are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

I've had this TV for a couple of months now. It is awesome,Picture clarity is exceptional. The darks are extremely dark.Of course, it's best with 4K content (which I can find on Netflix).But even regular HD content looks gorgeous.The SmartHub is very fast; it comes up instantaneously, and the apps load quickly.It comes with everything you may want - Netflix, Amazon, Hulu, HBO and many others for video; Pandora, Spotify, iHeartRadio and others for music. It even comes with a pretty decent Web browser, I was able to log into the Cliburn competition and watch a lot of it through the browser, with no problems and no latency at all.The built-in speakers are pretty decent, but I had it installed with a Sonos soundbar system.It is big, but not overwhelmingly so - I had it installed above a fireplace, and it fills the space but does not dominate it. It is very thin for its size, and surprisingly not that heavy (I could lift it myself).Finally, I absolutely LOVE the remote. It is ergonomics exemplified! Fits very nicely in hand, has ingeniously simple controls, every button is distinct, with its own feel. It is really exceptionally well designed. Bravo to Samsung - it is one of the best electronic products overall I ever used, ever.I only have two complaints about the TV. One, it does NOT have a plug for headphones. How can a TV with all these features not have a simple little plug? I couldn't believe it. I had to buy a special gizmo (MPOW, which is a GREAT product - I reviewed it separately) to connect my Bose headphones to the Bluetooth output (the only option). Minor complaint two, sometimes the apps get "stuck." A couple of times I turned off the TV while Netflix or Amazon was running, and when I turned it back on, it was not responsive to any other buttons on the remote (just on and off). I had to unplug it to "reboot," then it was fine again. It only happened a couple of times.So overall, I would buy it again, it's just awesome.