Worldwide Free Shipping!

In the UK? Shipping & Returns are Free

We offer Free Delivery on all products anywhere in the UK. We use DPD Predict Next Day delivery which means you can track your delivery down to the hour. You can also reschedule or arrange with DPD to deliver to a neighbour.
All this ensures you get your eyewear on time and in perfect condition.

Outside the UK?

We offer free worldwide delivery on all products over £100 using Royal Mail. We also offer a premium shipping service from FedEx if you require your frames more quickly.

Returns

We accept returns within 14 days of receiving your items. Our returns address is: Pretavoir, 153 Howard St, Glasgow, G1 4HF, UK. All we ask is that you email us so we know you're returning within 14 days of receiving your item.

How do I purchase Chanel eyewear from you?

Please complete the Chanel Enquiry Form with your contact details.. Once you have completed your request our Customer Service Team will contact you directly to discuss your order and arrange payment and delivery.

If you wish to call us first, you can contact our Customer Service Team on 0800 954 5689 (Within the UK) or 0044 141 552 5065 (Outside the UK)

Our agreement with Chanel states that we cannot sell their products directly online. This ensures that we give our customers the very best service in selecting their eye-wear and also helps to protect the Chanel brand exclusivity.

ABOUT PRETAVOIR

Pretavoir has been serving a growing customer base online since 2009, providing classic and current eyewear worldwide. We pride ourselves in our excellent quality of service and authentic designer products, which speak for themselves.