Business Information

QUICK FACTS

SERVICES OFFERED

Plumbing

SERVICE AREA

Washington

CREDENTIALS

State Licensing

Trade:

License #: 21097

Expiration: Sun Apr 15 18:00:00 MDT 2012

BUSINESS OVERVIEW

We are a small, family owned plumbing company specializing in residential service and repair work. Our company was founded on the principle that homeowners deserve better service than they are usually offered. We understand that you are our biggest priority. Our technicians take great care to explain to you what they are doing while they are working, in non-technical terms you can understand. They are careful to explain all your options before going forward with any work. Our level of expertise is so high that many plumbing companies call us to help them when they can't figure something out. Call us now!

Very unorganized, not up to date on Howard County codes, poor work ethic, not prepared with the appropriate equipment, lack of respect by employees toward owner, final presentation was laughable at best. Save yourself some aggrevation and headache.

Response by Crown Plumbing & Heating Co.:
Our company policy is 100% satisfaction up to including refunding a clients money which is what we did with this client as we were unable to please him and he&apos;s still not satisfied. The job did take longer as I explained it sometimes will with underground work. We can&apos;t see what&apos;s underground until we start digging. We stuck with it, working well into the evening for a couple of days straight until we finished it &amp; passed the county inspection. We did the exact same job for his neighbor who was delighted as are 99% of all our other clients evidenced by the positive reviews on this site. I&apos;m happy to provide the neighbors name &amp; phone number.

Job was given to Bob McHone of Crown. He was the lowest bidder and did an excellent job for us. His man Shawn had very good attitude and helped me check each and every faucet in the house for good water flow.
I have recommended them to my friends and will always use them in the future.
Thank you for referring a fine contractor to me.

Overall responsive to customer needs.
Effective in getting the job done.
Hopefully when economy improves his company will expand and
and can increase staff for improved productivity to free up schedule.

Honest and flexible. The plumber did not try to take advantage on the pricing or add unnecessary items and time. He also, explained the cause of the problem, provided various options, and worked with me to do the job right. Additionally, he worked around my work schedule, thus, I did not have to take a day off work. I recommend highly. Thank you.

Comment: I have a gas fireplace, and a contractor built a storage shed too close to the gas feed cable, and it needs to be moved 1 or 2 feet away from the shed back. I can't correct a leak or paint the shed where it is now.