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From the office staff to the dentist they are all very nice and friendly. The office staff is good and didn't make me wait long. Having several specialties in one office is a God send for me. I am seeing a specialist and having my teeth cleaned all in the same visit. No running all over town. Their offices are clean and bright. The dentist explained everything to me about what is needed in my mouth for treatment. The billing specialist explained completely all the prices cash and with insurance for my treatments. She even discussed how it would work if I decided to use Care Credit to pay for everything. Length of time, payment amounts, and interest rate if I extend beyond a year. They will work with me to take care of my treatment plan in pieces, or in whole all at once. My incredibly picky about dentists daughter likes Dr Israel and is not afraid to go back to this office. They accept more types of insurance plans than most dentists I have researched. From Medi-Cal to DeltaCare HMO.

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Cade M

5 months ago

Great customer service and we never have to wait long!

Response from Dr. Zak Dental Care & Orthodontics - Valencia

We appreciate that Cade. Thank you.

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Lauren Man-Ching C

5 months ago

The dentist was quick to fix the problem. I felt no pain even without anesthesia.

Response from Dr. Zak Dental Care & Orthodontics - Valencia

Lauren, thank you for the review.

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Anonymous

5 months ago

Office personnel are very friendly and efficient. The hygienist was very thorough! And the doctor was VERY informative and knowledgeable. & took the time to explain everything.

Response from Dr. Zak Dental Care & Orthodontics - Valencia

We appreciate your review.

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Anonymous

5 months ago

Very professional.

Response from Dr. Zak Dental Care & Orthodontics - Valencia

Thank you.

A

Alexandre C

5 months ago

Was seen quickly and given excellent care and customer support

Response from Dr. Zak Dental Care & Orthodontics - Valencia

Thank you very much for the review Alexandre.

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Charles K

5 months ago

Went in for a cleaning. As usual with Dr Zak's office, I had to wait. I like to make appointments first thing in the morning as it is less likely that (any doctor) they will be running late. Got called back at 8:15 for my 8:00 appt. The hygienist ultimately began the cleaning around 8:25 and was done by about 8:45 or 8:50 -- 20 or 25 minutes. I think I just may have been spoiled by my previous dentist office, where their cleanings lasted about twice that long. While I do not like being scraped and poked/prodded at all, at least my teeth felt crystal clean when I left and it seemed as if I got my money's worth. Most insurances cover 2 cleanings a year, and given this was my 3rd in 2017 I was out of pocket for the entire cost -- about $140. I suppose that when insurance is paying, we pay less attention. I would not mind so much paying $140 had I felt that I got a cleaning that was worth that price. For the 20+ minutes that I spent with the hygienist, I don't feel that my teeth came out of there thoroughly clean. In short, I hate having to wait as my time is just as valuable. If you are not gonna see me until 8:15, then make the appt for 8:15 and not 8:00 -- and, make the cost of the service commensurate with the service one gets. My cleaning was worth maybe $75 at most.