Seasoned change agents have learned to welcome questions as opportunities to reaffirm the purpose for change, to provide understanding and support for those struggling to adjust to what is unfolding, and then to get out of the way of people's creativity and originality as they invent new ways of getting work done.

One of my biggest hopes for each of you is that this becomes a year for you to explore and experience transformational change as leaders in your organizations One of LMA's main goals is to equip you to be transformational change agents through the many educational offerings, idea-sharing and networking opportunities with your ever-knowledgeable colleagues, and the resources available at the annual conference.

In this regard, the recent bailout of Fannie Mae and Freddie Mac may reveal the kind of change agents the candidates will be, because they clearly will face this as a major issue shortly after they take office -- much as the first President Bush did with the Savings & Loan crisis back in 1989.

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