Seeking addiction treatment can feel overwhelming. We know the struggle, which is why we're uniquely qualified to help.

Your call is confidential, and there's no pressure to commit to treatment until you're ready. As a voluntary facility, we're here to help you heal -- on your terms. Our sole focus is getting you back to the healthy, sober life you deserve, and we are ready and waiting to answer your questions or concerns.

As a result, many are left wondering what help is available for alcoholics. Many turn to a 24-hour alcohol hotline or alcohol and drug abuse hotline to find help with their addiction. But when the time comes to take action, it often seems like there are more alcohol addiction questions than answers.

Questions that are often asked include concerns about privacy, what the experience of calling a national alcohol helpline or addiction crisis hotline is like, if such hotlines are free, and if it’s possible to start down the path to recovery on that first call.

We’ve compiled answers to those questions below.

What is an Alcohol Hotline?

Alcohol hotlines and helplines exist specifically to provide free help for alcohol addiction. While different organizations have different overall goals, the primary goal for each is to offer the help the caller is seeking. The focus of our 24-hour alcohol hotline is to better understand the specific situation you are faced with. We offer treatment programs such as detoxification and rehabilitation, but to suggest any course of action, the first step is understanding..

When should I call an alcohol hotline?

First, if you or someone you know needs help for alcohol abuse and is in a life-threatening situation, or is at risk for harming themselves or others, call 9-1-1 without hesitation. When a life is on the line, local resources are the ones equipped to immediately provide assistance.

Free hotlines/recovery helplines are best leveraged when one challenged with alcohol abuse or addiction is seeking advice/free hotline counseling, and wants to know where to get help for alcohol abuse.

What kind of questions will they ask when I call an alcohol hotline?

Questions asked will vary depending upon which recovery hotline or help line you call. When calling our alcohol addiction helpline, there are some common alcohol abuse questions that we will ask to assess your situation to see if we can be of assistance. There are many questions to ask an alcoholic, but we can assure you that every one we ask serves a specific purpose. Those questions may include:

Verifying that the caller or person struggling with alcohol is currently in a non-life-threatening situation

What specific facets of alcohol abuse are present

If there are other factors involved with the addiction (such as an eating disorder, drug addiction or mental health issues)

If the individual is ready to start treatment for their addiction

If our programs offer a suitable course of treatment for their alcohol addiction

When I call an alcohol or drug hotline, is the conversation confidential?

Our 24-hour alcohol hotline is 100% confidential. It’s also a toll-free hotline and serves as the first step in a 24-hour alcohol detox journey. If you have a concern about a national helpline or free talk hotline for any condition, our recommendation would have to be that you verify confidentiality with them. This can be as simple as making it the first question you ask when calling.

Can I start the alcohol rehab, detox or recovery process at the time of my call?

Yes, you can. When calling our 24-hour talk hotline for alcohol abuse, our goal is to find a course of treatment that will meet your unique situation. If you are calling a national or local free help hotline, they may or may not assist you in finding treatment. If treatment is what you seek, we are here to help.

Benefits of free 24-hour counseling hotlines

We know that making the decision to seek help for an addiction is critical, one that shouldn’t be hindered by limited business hours. And perhaps you first need counseling before making the decision to seek treatment for your addiction. That’s why we’re pleased to offer our 24-hour free counseling hotline.

Hundreds of former alcoholics have called our alcohol crisis hotline and are now sober as a result. We are proud to be one of the thousands of free helplines in the country responsible for helping addicts get a second chance at life. Please feel free to contact our toll-free counseling hotline if you need someone to talk to about your addiction.

National Free Hotline Numbers

The following is a list of toll-free crisis hotline numbers that provide assistance with various addictions, emergencies, and disorders. This list includes a drug and alcohol hotline, since we know many people may be struggling with both of these substances simultaneously.

Emergencies and Crisis Situations

Emergency
In the United States 9-1-1 is the emergency telephone number to dial to get immediate response from local resources. If the situation is life threatening, you need to dial 9-1-1 immediately.

9-1-1

Available 24 Hours

The National Poison Control Center
Offers a free, confidential service where you can speak to poisoning professionals (including cases involving drugs and/or alcohol).

800-222-1222

Available 24 Hours a Day

National Suicide Prevention Lifeline

800-273-TALK (8255)

Available 24 Hours a Day

Eating Disorders

The National Association of Anorexia Nervosa and Associated Disorders (ANAD)

Nothing is more important than health and well being. If you or someone you care for needs help with alcohol abuse or addiction now, please contact our hotline for free. Remember, you can also receive 24-hour counseling via our online for free. We’re here to help!

Alcohol Hotline was last modified: May 18th, 2017 by The Recovery Village

Seeking addiction treatment can feel overwhelming. We know the struggle, which is why we're uniquely qualified to help.

Your call is confidential, and there's no pressure to commit to treatment until you're ready. As a voluntary facility, we're here to help you heal -- on your terms. Our sole focus is getting you back to the healthy, sober life you deserve, and we are ready and waiting to answer your questions or concerns 24/7.