I got the game downloaded OK, but AVG won't let me run it. It keeps deleting the exe. file as a virus. I turned AVG off to install it and it was Ok, but as soon as I turn it back on it deletes the file again.

For some reason my IP is blocked by the website. I have used a proxy to change my IP but it's extremely slow and it times out when I click on checkout. I haven't managed to checkout yet so I don't know if the code can be used by someone else. I am not sure if that is allowed or not but I can give the code to someone who wants to download the game.

Chief, if possible, can you pick a different name and resend that person my code?

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"Cannot The Kingdom Of Salvation Take Me Home?"

Connie,Best to turn off your antivirus when you download and start to play. I believe that you can play after installation with the antivirus on later.If any problem - check Glitches forum.

Billy the kid,After doing the Viva Media entry and download, the Viva Media system should automatically send you a serial number in the e-mail (confirmation letter).Please check your junk mail. Thanks.

After you check out they will send you a comformation e-mail. On this e-mail is the serial number. They have what game you purchased, in this case won, and behind it where you can download the game and right under that is the serial number. Just copy that number and use it to activate the game once it has been downloaded and you start the game. At least that is how it was for me. Hope you can figure out what is going on! Good luck.

Hi Connie, I have the same virus protection AVG as you do. The same thing was happening to me. I finally put an exception in and it's working fine now. Been playing it for a couple days now. Here's how:

Disable your AVG. Download the game with the Memento exe.While virus protection is still turned off click on your AVG on task bar at bottom of screen.Click on optionsclick on advanced settingsscroll down on left to exceptionsclick on add exceptionselect fileclick on fileclick on Browse to find Viva Media, click openclick on Memento folderClick on the Memento exe to put file name inClick openclick ok on exceptionsclick ok on advanced settings