36.
The net
Stay on our side of the net
Focus on observed behavior
Disclose our response
When you do [X], I feel [Y].
Diminish social threat & defensiveness
Increase perceptions of fairness
Photo by The Mighty Tim Inconnu [link]

37.
Founder as avatar
Think about your partner
When do you cross their net?
When do they cross yours?

74.
1:1 feedback
When giving feedback…
Positive feedback encouraged
When criticizing, stay on your side of the net
When you do [X], I feel [Y].
Use the Vocabulary of Emotions
Photo by Ana Karenina [link]