Privacy Policy

Effective Date: May 21, 2018

This privacy notice discloses the privacy practices for Materials Research Furnaces,Inc.and our website; https://mrf-furnaces.com. This privacy notice applies to information collected by this website, except where stated otherwise. It will notify you of the following:

What information we collect;

With whom it is shared;

How it can be corrected;

How it is secured;

How policy changes will be communicated; and

How to address concerns over misuse of personal data.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, online submission forms or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to provide a quotation, set up service, or ship an order.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Unless you ask us not to, we may contact you via email in the future to tell you about products or services you inquired about, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

See what data we have about you, if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data

Inquiries and Orders

We request information from you on our “request for quotation” forms or when you place an order. To provide a quote to you or to order from us, you must provide contact information (like name, telephone, email, company and address) and to process orders, payment information. This information is used to fulfill legal obligations and to fill your orders/ quote requests. If we have trouble processing an order or RFQ, we’ll use this information to contact you.

How long we retain your data

We keep contact form entries and analytics records for a year. Forms filled out to obtain quotes, order forms, and customer purchase records are retained for twenty years.

If you leave a comment on our website, and it is approved, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Website administrators can see and edit submitted information.

Sharing

We may share aggregated demographic information collected through our website with partners and advertisers. This is not linked to any personal information that can identify any individual person, and we will not share your personal information with any third party outside of our organization, other than as necessary to fulfill your request(s).

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect information through our website, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon in your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site.

Mrf-furnaces.com uses a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. Usage of cookies is in no way linked to any personally identifiable information on our site.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Notification of Changes

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you feel that we are not abiding by this privacy policy, or if you wish to view, amend, or delete the personal information that we hold, you should contact us immediately via telephone at 603-485-2394 or via email at inquiries@mrf-furnaces.com.