Commercial Contracts Manager

Candidate must be able to be hands on when necessary in East London/Essex area.

Our client is looking for a Commercial Contracts Manager who is fully Commercial/Domestic Gas qualified as they will be the first call for technical advice and will join call out Rota - Absolutely ESSENTIAL.

Benefits: Car Allowance, Phone, PPE plus standard benefits

Job Purpose

Responsibility for managing strategic contracts and supplier performance in accordance with the clients vision, policies and values. Overall responsibility for the management of the delivery of project works in accordance with agreed management procedures; the clients brief; project timescales; approved budget and to the best quality standard.

Key Responsibilities

To provide operational supplier performance management for a portfolio of allocated contracts.

To develop and manage a portfolio of contracts and tenders that reflect customers' needs and take account of legislation, Health & Safety, fraud prevention, sustainability and workforce issues.

To assist and facilitate in all aspects of the commercial contract portfolio procurement in conjunction with procurement and technical specialists.

To lead the operational delivery and monitoring of contracts and supplier performance. To develop new contracts as needs are identified and agree a programme of contracting activity to ensure all contracts are negotiated correctly.

Liaise with all stakeholders and contractors as required to ensure a high-quality service is delivered and a high level of customer satisfaction is achieved.

To explore opportunities for collaboration across all sectors & industries.

To maintain contact with the market place to be aware of the latest trends and sector initiatives.

To drive process and contract efficiencies for the allocated portfolio of contracts.

To be responsible for the achievement, calculation, monitoring and reporting of savings for the portfolio of contracts allocated.

To effectively manage/improve the customer experience, including proactive handling of comments and complaints from internal and external customers and proactively manage feedback to make service improvements, where required.

To negotiate Statements of Work with clients and subcontractors.

Responsible for the delivery of planned commitments to the client, managing performance to SLAs and against KPI's.

To carry out surveys and produce technical specifications, drawings and any other documentation as required.

To review the equipment selected against the project specification; evaluate and raise the appropriate purchase order. To ensure all equipment and supplies are ordered in a timely manner to ensure the job is kept on target.