8. Improving communications with operators: operators are the organizationseyes andears out on the street. Although they don't see everything that goes on, theyoften timesobserve the early behaviors that later result in crimes being committed both onTrimetproperties and in the areas surrounding them. Operators should feel that whentheyobserve behavior that is in violation of Trimet code, they can easily reach adispatcher andthat the dispatcher will either notify a nearby supervisor, Wackenhut security,or the policedepending on the situation. In order to improve communications with operatorsweshould have at least one more dispatcher on duty at all times, and should placeanemphasis on being able to communicate safety and security issues quickly whenthe BDSand VCHs are redesigned.