The RMCC which edition is Train 5.1 will hold H.264 conference, but system shows it is H.263 conference. All conferencing terminals are R480 HD terminals.

Alarm Information

Null

Handling Process

Check MCU and does not find any problem. So we guess terminal definition has problem. When checking conference property, we find that the option “whether support H.264” is not selected. Then reset conference property, and the conference is held successful.

Root Cause

All terminals support HD conference, so the platform has problem.

Suggestions

Notice edition difference, and Train 5.1RM does not estimate conference site capability.