Lessons in success

If the global downturn has shown us anything it’s that flexibility is key when it comes to providing a successful logistics service. Add to that unknown quantities such as volcanic ash teamed with shorter lead times and the need to be agile and efficient becomes even more of a necessity, writes Lucy Tesseras.

The logistics providers that have remained on top have been those that have adapted to this everchanging landscape. A light is beginning to appear at the end of the tunnel now, but it’s still likely to be bumpy. According to NYK Logistics: “We are seeing no slowing down of the backdrop of constant change in which we are operating. A consistent trend across our customers’ markets is the increasing need to ‘future proof’ their products, delaying final customisation until as late as possible in the supply chain. This calls for training in technical areas for the logistics provider, as well as maximised flexibility to respond to peaks in demand.”

As customers seek leaner, more cost effective services, outsourcing has increased, and interest in shared-user networks in particular seems to have grown. Culina Logistics states: “Due to the continuing economic pressures and the need for sustainable business models – both in growth terms and impact on the environment – more and more manufacturers are looking to outsource their logistics and are particularly pursuing variable rather than fixed solutions… What we are seeing is increasing demand for shared-user operations, which offer the required level of flexibility, significant short and longer term cost efficiencies and opportunities to reduce operational impact on the environment.”

Similarly, Palletways suggests: “The winners will be those providers that can offer cost effective, sustainable and flexible solutions. Pallet networks are well placed to provide such an offering as the business model enables faster deliveries of small consignments of palletised freight than ever before.”

Logistics Manager’s survey of Top Logistics Service Providers aims to provide the fundamental data needed when looking for a logistics partner. It also offers a round up of what’s been happening over the past year, including any take-overs and mergers, as well as major contract wins and internal changes.

To compile the survey we ask companies to supply us with the relevant information. We make every effort to be as comprehensive and accurate as possible, but a few companies have been omitted as we were not provided with the necessary information.

If your company would like to be included in future surveys please contact Malory Davies, editor, via email: malory.davies@centaur.co.uk.