They are very unhelpful and do not what to help with any problems you may have!

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Response from bumperonly.com

We apologize for what happened, especially for the inconvenience, this has caused you. With wrong purchases, we do try to accommodate them as much as possible but we hope you understand that we can only do so much since we have to follow the manufacturer's return policy and procedure. These extra charges are paid directly to them, and not to us.

We really do appreciate these kinds of feedback because this helps us improve our services to our customers. In fact, we have already implemented a new verification procedure that confirms every order that comes in. This is to ensure 100% customer satisfaction and success of our business in the future.