iAlaska. Please note that this license does not cover the transmission of virtual currency. If you are located in the State of Alaska and have a complaint, please first contact our Customer Support Team here: https://bitflyer.com/en-us/Contact. If you still have an unresolved complaint regarding money transmission activity, you may also direct your complaint to: the Alaska Department of Commerce, Community, and Economic Development, Division of Banking and Securities, P.O. Box 110807, Juneau, Alaska 99811-0807; Phone: +1 (907) 465-2521; or email: msb_licensing@alaska.gov.

iiFlorida. NOTICE: By the Florida Office of Financial Regulation
BY GRANTING BITFLYER USA, INC. A LICENSE, THE FLORIDA OFFICE OF FINANCIAL REGULATION IS NOT ENDORSING THE USE OF DIGITAL OR VIRTUAL CURRENCIES.

U.S. currency is legal tender backed by the U.S. government.

Digital and virtual currencies are not issued or backed by the U.S. government, or related in any way to U.S. currency, and have fewer regulatory protections.

The value of digital and virtual currencies is derived from supply and demand in the global marketplace which can rise or fall independently of any fiat (government) currency.

Holding digital and virtual currencies carries exchange rate and other types of risk.

POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO BITCOIN, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY. PLEASE CONSULT YOUR TAX ADVISOR REGARDING ANY TAX CONSEQUENCES ASSOCIATED WITH YOUR HOLDING OR USE OF DIGITAL OR VIRTUAL CURRENCIES.
If you have a question or complaint, please contact our Customer Support Team here: https://bitflyer.com/en-us/Contact.

iiiIllinois. If you are located in the State of Illinois and have a complaint, please first contact Customer Support here: https://bitflyer.com/en-us/Contact. If you still have an unresolved complaint or for suspected violations of the Illinois Transmitters of Money Act, please contact the Illinois Department of Financial Institutions at 1-888-473-4858, or submit an online complaint at https://www.idfpr.com/admin/DFI/DFIcomplaint.asp.

ivLouisiana. bitFlyer USA, Inc. is licensed by the Louisiana Office of Financial Institutions as a money transmitter. The Louisiana Office of Financial Institutions does not license or regulate services related to virtual currency including but not limited to transmission or exchange which may be conducted by bitFlyer USA, Inc.

vMinnesota. bitFlyer is committed to combating fraud. If you are located in the State of Minnesota and believe that your account has been accessed without your authorization, you did not initiate a transaction, are not the intended recipient of a transmission, or should you have any other questions or concerns regarding bitFlyer Services, please contact our Customer Support Team by phone at: (888) 676-2035 or via email: https://bitflyer.com/en-us/Contact.

You may also submit a complaint to the Minnesota Department of Commerce by phone at (651) 539-1500 or by mail at Main Office, Golden Rule Building, 85 7th Place East Suite 280 Saint Paul, Minnesota 55101. You may also contact the Consumer Financial Protection Bureau for questions or complaints about bitFlyer at https://www.consumerfinance.gov/ or by phone at (855) 411-2372.

If you still have an unresolved complaint, you may also direct your complaint to the attention of: the New York State Department of Financial Services, One State Street, New York, NY 10004-1511; +1 (212) 709-1540. Please visit https://www.dfs.ny.gov for additional information.
Please note the following disclosures associated with virtual currency:

Virtual currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the use, transfer, exchange, and value of virtual currency.

Transactions in virtual currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable.

Some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction.

The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency should the market for that virtual currency disappear.

There is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future.

The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in significant loss over a short period of time.

The nature of virtual currency may lead to an increased risk of fraud or cyber-attack.

The nature of virtual currency means that any technological difficulties experienced by bitFlyer may prevent the access or use of a customer’s virtual currency.

Any bond or trust account maintained by bitFlyer for the benefit of its customers may not be sufficient to cover all losses incurred by customers.

viiOregon. If you are located in the State of Oregon and have a complaint, please first contact our Customer Support Team here: https://bitflyer.com/en-us/Contact. If you still have an unresolved complaint regarding our money transmission activity, you may also direct your complaint to the attention of: Oregon Division of Financial Regulation, P.O. Box 14480, Salem, Oregon 97309-0405; +1 (866) 814-9710 (toll-free in the USA). Please visit: http://dfr.oregon.gov/ for additional information.

viiiTennessee. Please note that this license and the required surety bond does not cover the transmission of virtual currency. bitFlyer is licensed by the Tennessee Department of Financial Institutions as a money transmitter. The Tennessee Department of Financial Institutions does not regulate virtual currency.

ixTexas. If you have a complaint or believe you may be the subject of a fraud induced wire transfer, please first contact Customer Support here: https://bitflyer.com/en-us/Contact. If you still have an unresolved complaint regarding bitFlyer’s money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free) or please visit www.dob.texas.gov for additional information.

xVirginia. bitFlyer USA, Inc. is licensed by the Virginia State Corporation Commission as a money transmitter. Such license does not cover the transmission of virtual currency; including but not limited to Bitcoin.

xiWashington. Fraudulent transactions may result in the loss of your money with no recourse.In addition, please note the following disclosures associated with transactions with virtual currency:

Virtual currency is not legal tender, is not backed by the government, and accounts and value balances are not insured against theft or loss by the Federal Deposit Insurance Corporation or the Securities Investor Protection Corporation.

Transactions in virtual currency are irrevocable, and, accordingly, losses due to fraudulent or accidental transactions may result in the loss of your money with no recourse.

You are exclusively responsible for ensuring the security of your account, your own trades, trade cancellations, deposits, and withdrawals and are responsible for any errors or liabilities incurred therein. In the event of such errors, please contact our Customer Support Team here: https://bitflyer.com/en-us/Contact
We make no representations that we will be able to correct such mistakes.

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