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Looking for some advice - Please Help

Looking for some advice - Please Help

I've got a website designed and now
my mission is to find the best approach for enabling customers the ability to upload large audio files to me likely over ftp, which in turn I can perform services upon and then have a way of sending back text files perhaps into a user account for customers to retrieve.

I'm a novice developer as you can see, but I'm looking to learn what's involved to put this together if that's either a MySQL CMS setup direction or
taking advantage of my hosting servers unlimited ftp accounts and disk space.

If someone could point me in the right direction, i'd really appreciate it.