McDonald’s has long served as a de facto leader of the limited-service restaurant space. Far and away the largest quick-service company in the U.S. by system-wide sales, the Golden Arches has for generations been the model for fast-food stability and achievement, the benchmark against which all...

1. 8 Fast Food Trends for ’14
There is always excitement at the beginning of a new year, with renewed hopes of health, wealth, and happiness. It’s no different in the limited-service industry, where a year ago, brands were studying up on potential trends to ensure a prosperous 2014. These eight...

Images of the late Col. Harlan Sanders are everywhere as you walk through the Louisville, Kentucky, headquarters of KFC and its parent, Yum! Brands. Not only are there plenty of photos and videos of the company founder and creator of the world’s most popular fried chicken recipe, but there are also...

It’s mid-September and Thom Crosby is on the road again. Every six months, Crosby, the CEO of Pal’s Sudden Service, a 26-unit chain with stores across Tennessee and Virginia, joins Pal’s founder Fred Barger for a road trip. The pair visit all 26 stores, leading quality and system audits at each...

When news that more quick-serve and fast-casual restaurants were experimenting with alcohol beverage service emerged in the last decade, many operators and experts followed it with a skepticism chaser. Analysts warned that costly liquor licensing, regulatory details, and staffing issues were just a...

Come next month, the Affordable Care Act’s (ACA) health-care reporting provision for businesses with 50 or more full-time employees kicks in.
Experts say operators must be certain if they fit into the category of Applicable Large Employer (ALE) or Small Business.
“The law combines companies with a...

I never thought I would be an owner of a quick-service restaurant brand; I actually received my economics degree at Stanford. Being in the San Francisco area, however, I happened to wander onto a movie set that was shooting in the Bay Area. After witnessing the movie-catering business, I ended up...

Pancheros announced Adam Kaufman as the recipient of the 2014 Franchisee of the Year Award. Based in Columbia, Missouri, Adam was lauded for maintaining a superior level of service at his location and achieving double-digits sales growth within the first 18 months of opening.

Pizza Patrón announced today the opening of its brand new Houston, Texas, restaurant located at 14405 Bellaire Blvd.The store was opened by long-time Pizza Patrón franchisees Bravo Pizzas Houston, LLC. This is the seventh store in the Houston market for this group of multi-unit operators.

This month soft-serve monarch Dairy Queen turns 75. At its 10th anniversary, the company boasted more than 1,000 open and planned stores. Today, Dairy Queen counts more than 6,000 locations across 20 countries.

The brand that lives by the motto, “Hot Wings, Cold Beer, Good Times,” announces the grand opening of its new Wild Wing Cafe location in Dunwoody, Georgia. The new restaurant will be the first of four new locations for local...

Aslam Khan, the largest franchisee of the Church’s Chicken system, accepted his award for 2014 Entrepreneur of the Year at the International Franchise Association’s annual convention earlier this week in Las Vegas. Church’s is one of the world’s largest quick-service restaurant chicken chains,...

This February, Pieology Pizza became the latest restaurant to form a partnership with Daiya vegan cheese, which has become a staple on the menu at many fast-casual pizza chains, including Uncle Maddio’s and Blaze Pizza.

As demand for dairy- and gluten-free products grows, Daiya is hoping...

Kevin Kester’s family has been farming in the U.S. for generations. And it’s not just a couple of generations they’ve been farming; more like generations upon generations, way back to the 1600s, specifically in California since the 1860s. Today, Kester owns a 22,000-acre beef cattle ranch in...

Convenience stores are increasingly taking a larger slice out of the quick-serve pie with fresh food offerings. It’s become such a lucrative business for C-stores that Sheetz, the Pennsylvania-based C-store chain that this week opened its 500th location, is planning stores designed more as fast...

When fast-casual chain Zoës Kitchen Inc. debuted on the New York Stock Exchange last April, the Plano, Texas–based Mediterranean-style eatery recorded its initial public offering at $87.5 million. Satisfying an investor appetite for investments within the trendy fast-casual space, Zoës’ strong...

Though U.S. consumption is well below other proteins today, seafood will likely be an increasingly important part of the American diet in the years to come. The country’s population is predicted to grow by 89 million between 2010 and 2050 to 401 million people. More people require more food—and...

While the fast-casual category continues to be the fastest-growing industry sector, the road in 2015 will be bumpy. We will see constant change and challenges around every corner. For industry leaders, there are issues that will keep even the most seasoned executive awake at night.
Here is my top...

When Lori Newcomb found out she had stage III ovarian cancer last year, she made it her mission to learn more about the disease and help other women fighting the same battle. She sat down with her husband, Chris Newcomb, cofounder and CEO of Southern quick-service chain Newk’s Eatery, and together...