I've had my things stored here for a few years and am always so impressed by how clean the building is and how nice the staff is here. Everyone from the front desk people to the maintenance staff is kind and friendly and cares about their job and they do it well.

The Manhattan storage unit on 541 is by far one of the best storage units in the city. The benefits they supply to their customers are amazing. Very nice desk staff, and the place is immaculate when it comes to cleanliness.

Easy to use with 24 hour access. I recommend any New Yorker or business that needs a little extra room to look into getting one here or their other locations. They have a shuttle service to pick up and delivery your stuff too. Book well in advance

I have been using this facility for 10 years (daily in the spring, summer, and fall when I ride my bike to work) and for the most part, the staff is ALWAYS helpful and polite. They do have a high turnover though, so maybe once a year, somebody is having a bad day & there's a problem. Otherwise, office/maintenance staff are exceptional. They def hike the rent. Every year. As much as they want, so best bet is to use short term. If they weren't so cut-throat with the rent hikes, I'd highly recommend this place. Good security, lighting, cleanliness, 24 hour availability, etc. But they have to make money, which means screwing you over, so I can't wholeheartedly recommend...at least not for long-term storage.

The receptionists are usually very well behaved and respectful ,but why is Manhattan mini storage advertising that when scheduling mini shuttle the driver will help load and unload client's stuff when the driver who was supposed to help me to load my stuff,certainly had no desire helping me( had not even bother to ask me if I need any help),instead he was sitting in his warm seat until I load my stuff.

Pricey with a habit of raising your rent above market price once you've been there awhile knowing full well what a pain it would be for you to move somewhere else. Don't be fooled by the many convenient looking parking bays. The city took away their right to keep others from parking in front of them making them useless and creating a serious parking problem for renters loading and unloading. There are often times when you cannot find a cart to put your stuff on - outrageous when you consider they are charging premium prices for storage. Many of the carts are in bad condition. Employees at the front desk are generally unhelpful with bad attitudes.

I currently renting here. I have two kids the treaten to kick me out because my daughter who's was 5 at the time thow a minor fit. And climb on some railing out side. I was watching the whole time trying to calm her down and the other time keep grabbing her of the rails.

Highly don't recommend. It's a sketch part of town and I had to catch an AM flight, had an incredible amount of errands to do and had to pack my stuff. The biggest concern for me was making my flight. I was getting exhausted and sat down and can't remember after that. It had to have been 5-10 minutes, and this girl comes up to me shouting at me. She treated me like a criminal, was so incredibly rude, I found it disconcerting how rude she was claiming I had broke the rules. Then I come back 3 months later and find out I've been evicted? They didn't send me an e-mail. Very dangerous place to keep your stuff and the staff is extremely rude and disrespectful. I understand they have a problem with homelessness in the area, but don't take it out on everyone and treat each individual issue and person with care. I hope they re-staff this location.

*Only applies to rental fee. Taxes, and fees, including an administrative fee, may still apply. Offer is for select units, subject to availability, and only applies to new customers (not transfers or additional units). Offer and pricing are subject to change and a reservation is required to guarantee price. Online pricing only applies to online reservations and rentals. Unit sizes are approximate and may vary from size estimate listed. Please inspect unit prior to finalizing rental.
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