The Information provided in appendix officially announces the end of sales and support for the Telesnap products of the 2011 version.
The setting of sales for the following products is part of measures to streamline the Mitel product portfolio:

Snapware 2011

WebSnapware 2011

Telesnap Attendant 2011

Telesnap ACD 2011

Calendar Server 2011

Please note that defined by the product management phase-out schedule:

Phase Out Information
January 2015

Last order date for the sale of new licenses
New sales (licenses) can be set and removes the item from the shop tools.
July 31, 2015

Last order date for add-on sales to existing customers and
upgrades; Removing the add-on and upgrade items from the shop tools
December 31, 2015