Faulu was the first Micro Finance Institution in Kenya to be licensed by the Central Bank as a deposit taking institution.

In line with the growing business needs, the organization is seeking highly competent, focused and results oriented professionals to fill the following positions in our business development department.

Business Development Manager (BDM)-SME

Job Ref: HR: 020/11/2013

2 Vacancies

Job Summary: The job holder will work closely with the Head of Business Development to drive business growth and development in the Small and Medium Enterprises (SME) sector in liaison with the branches.

This is a senior sales position which directly supports branch managers and their Relationship Officers to identify, develop, close sales opportunities and maximize revenue and profitability.

Key Responsibilities

Contribute to the development of the annual business plan of the department in line with the corporate strategy.

Formulation, monitoring and evaluation of strategic initiatives and performance targets for branches and Relationship Officers in SME

Performance management for the SME Relationship Officers.

Develop new income lines while optimizing the existing income lines.

Drive and maintain a high quality SME loan portfolio, deposits and non-interest income

Development and retention of a highly motivated and performing Relationship officers.

Training, coaching and empowerment of the ROs beyond the targets.

Promote the sales and service culture through coaching, guidance and staff motivation;

In Liaison research and product development team , Initiate a review of the existing SME products and services or development of new SME products and services in line with customer needs and strategy

Ensure successful roll outs/implementation of new SME products and services.

Drive SME assets and liabilities through offering leadership and motivation to the branches.

Work closely with other Business Development Managers to identify, develop and maximize on business opportunities.

Provide superior level of customer relationship management with the objective of developing, deepening, and retaining relationships with the existing and new clients.

Prospect for, structure, arrange and close strategic business partnerships between Faulu and other partners.

Monitor and ensure 100% compliance to all the company policies, processes, procedures and other controls within the product/branches portfolio.

Promotion of Faulu’s brand visibility and image.

Qualifications and Experience

Bachelor’s degree in a business related field (Master’s in Business Administration is Desirable).

At least 5 year relevant experience in managing sales within a banking environment out of which 3 years should be in a managerial role (Demonstrated leadership in SME /Individual lending is a MUST)

Reporting to the Head of Business Development the job holder will ensure smooth flow of business by offering strategic and administrative support to the branches, while ensuring that the business
processes are efficient and responsive to customer needs.

The job holder will be required to liaise with other leaders in other departments and senior management to ensure business related SLAs are met.

Key Responsibilities

Development & Implementation of the annual business plan of the department in line with the corporate strategy.

Strong Christian values, commitment and passion for the transformation of the low income population are key requirements for all these positions.

If you meet the specified criteria, send your application letter and updated CV (including 3 referees, one of whom must be a spiritual leader) to the undersigned through the e-mail address below (Cite Job Ref No: as Application & Email Subject)

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