2015

Supervisor

River Island

Sep 2015 - Sep 2015

- Supervise and motivate a team of product sales advisors to deliver high-value experiences for every customer
?- Setting new season layouts for the shop floor, ensuring that the company visual merchandising are adhered to
?- Making sure mannequins and store props are kept up-to-date by following the latest trend guidelines
?- Ensure sale launch is planned and implemented in accordance with the visual merchandising and operational guidelines
?- Using relevant information to maximize the stores sales opportunities by taking action, analysing commercial and best seller reports
?- Provide customers with ideas and options on how to wear River Island products by keeping up with the latest trends
?- Training new members of the team on important services such as the tills and fitting rooms
?- Delegating daily tasks for other members of the team by presenting information in a positive manner
?- Resolving any difficult customer issues and escalate to management if necessary

2014

Studio Assistant

Shinerock London

May 2013 - Jun 2014

Studio Assistant Intern
?- Researching current trends, developing and sketching designs for Shinerock London’s upcoming collection
?- Hand-drawing illustrations with the knowledge to present new ideas in line with the company’s brands
?- Ability to edit illustrations in Adobe Photoshop and Illustrator
?- Drawing large scaled hand illustrations to work as templates for props
?- Designing illustrations and preparing scarf designs layouts in Adobe Illustrator
?- Regularly undertaking competitor research, and making improvement
?- Sourcing trade shows in London, Paris and New York
?- Sourcing contacts such as photographers and videographers and then organising their information in Excel
?- Researching locations in London for upcoming photo-shoots
?- Given the responsibility of contacting relevant press companies, promoting Shinerock London and encouraging them to feature Shinerock London at their events
?-Visiting exhibition spaces for launch events
-Assisting with casting by looking after the models and taking backstage pictures for the blog
- Keeping social media accounts up to date
?- Brainstorming creative names for the new products
?- Using Excel to create line sheets to maintain a comprehensive library of appropriate data