The voluntary recall is being implemented as a result of the potential for the weld securing the pin to the pivot plate on the door to break, causing the door to detach from the refrigerator and creating a risk of impact injury or fall. Viking has received 12 reports of injury or potential injury and has received 39 reports of doors detaching, some of which resulted in serious injury or property damage.

Viking will repair all affected refrigerators by replacing the hinge and pivot plate, which incorporates a headed pin, eliminating the risk of the door detaching from the refrigerator.

If you own a Viking Built-In 36-Inch Wide Refrigerator with a bottom freezer and suspect that your unit is affected by this recall or are unsure if your model is affected, please locate the model and serial number on your refrigerator and enter it into the form below. Once you submit your information, you will be prompted as to whether or not your refrigerator/freezer is affected. If you own an affected product, instructions regarding the next steps will be included.