FAQs

Making Purchases

All purchases can be made online using Sage Pay. If you require any help purchasing online please contact our sales line on: 0845 017 7527.

Delivery

All Deli Store orders are sent via UPS or Tuffnells on a 2 -3 day service. All orders placed before 1pm on our Next Day delivery option, Mon - Thurs will be sent out the same day. Please contact our sales team if you require your order urgently. You will receive an email as soon as your order is dispatched.

We now offer a Saturday delivery option. For Saturday deliveries, all orders must be placed before 1pm Friday. All options are available on your shopping cart.

Deliveries are generally made on weekdays only (Monday to Friday, excluding Bank Holidays) between 08:30am and 6.00pm, and require a signature.

If you do not receive your parcel or a calling card on the expected day of delivery please contact us immediately.

Returns

If you find that the item you ordered is not what you required we are happy to accept it back in the same condition as they were sent to you complete with all original packaging. We must receive your returns request within 14 days of your order date please.

Price Guarantee

Deli Store guarantee to be the cheapest supplier in the UK. Please contact us for more information.