Handle insurance policy information requests on variable policies. This would include items such as: providing product information, fund and performance information, new business policy status and requirements

Explain policy features to callers via the telephone, provide current status of policies and options available within these insurance contracts

Accept and process trades via phone

Provide fund performance and historical investment information using website and other resource materials

Contact Center Associate - Variable Life Team (Job ID 85077)

Description

Allstate Insurance Company has an exceptional opportunity for a Contact Center employee in Lincoln, NE. The purpose of the position is to provide timely and accurate information and transactions for producers and customers. The scope of this job is to provide quality customer service to producers and customers through telephone communication. In this role, candidates will be responsible for the following duties:

Handle insurance policy information requests on variable policies. This would include items such as: providing product information, fund and performance information, new business policy status and requirements

Explain policy features to callers via the telephone, provide current status of policies and options available within these insurance contracts

Accept and process trades via phone

Provide fund performance and historical investment information using website and other resource materials

Job Snapshot

Employment Type

Industry

Required Education

Travel Required?

Why work here

Diversity, balance, innovation and providing an environment where employees can thrive. These are all core values at Allstate, and we have the awards to prove it:

40 Best Companies for Diversity

Black Enterprise (2015)

50 Happiest Companies in America

CareerBliss (2013, 2014)

50 Best Companies for Latinas to Work

LATINA Style magazine

(1998–2012, 2014)

100 Best Companies for Working Mothers

Working Mother magazine

(1990, 1992–2014)

Best Places to Work for Recent Grads

ConnectEDU (2013)

Greenest Companies in America

Newsweek magazine (2010- 2012, 2014, 2015)

Top 50 Companies for Diversity

DiversityInc. magazine,

(2001-2007, 2011-2014)

Best Companies for Multicultural Women

Working Mother magazine (2004–2014)

Most Valuable Employers for Military Award

Civilian Jobs (2012)

Top 25 Companies for Spouses of Military

GI Jobs (2013)

Benefits we offer

Benefits + Rewards + Balance

As part of the Allstate team, a competitive salary is just the beginning. Our Total Rewards package also offers benefits like medical and dental as well as a robust pension and 401(k). It also packs in some of the most fulfilling work/life programs you’ll find anywhere. And, you’ll be compensated and rewarded along the way.