ANDREW Kahn might well hold the world record for the longest time spent on hold. Kahn says he was kept on hold by Qantas for 15 hours. Kahn is a “marketing executive from the US” who claims that durting the call he read a 200-page management textbook (and remained awake!) , surfed the internet and did some other stuff. He says:

”I think the wait time was simply my determination to see what exactly they meant by a representative coming on the line as soon as possible.”