News

Eighty Nationwide jobs going to India

EIGHTY temporary roles previously offered to Swindon residents in the offices of Nationwide are to be relocated to India.

The building society, which employs 4,400 people in Swindon, is trying to make itself more efficient in reacting to the demands of seasonal changes in the banking sector by outsourcing to Genpact, an operations manager. The move is likely to be next month.

A spokesman for the building society focused on the need to be efficient and competitive, although he said that cost was a factor in the decision.

“This decision has been taken to provide a number of solutions for the organisation,” said a spokesman.

“Ultimately this is about efficiency of the operation. We need to become more efficient in scaling up and scaling down, as and when we need to.

“Cost would be a part of the decision too.”

The jobs will not involve call centre duties, which will all remain in the UK. The group said that it is still committed to a UK-based phone service.

The roles going to India will involve back office administration tasks and paperwork.

Nationwide reaffirmed its commitment to Swindon by drawing attention to the 150-plus adverts it has for jobs open to people from the area.

Comments (24)

How can “off shoring” these jobs be in the best interests of the Nationwide’s UK members.

Look at the cost to the UK plc of jobs moving overseas, less people earning wages / paying taxes / NI contributions, less money spent on local goods and services, more benefit payouts.
I think companies operating in the UK need to look past the short term saving they make by paying 3rd world wages and concentrate on what is best for their customers.
I am not sure what governments could do to encourage this type of long term planning maybe a tax on companies equal to a year’s benefit payments for each job they export.

How can “off shoring” these jobs be in the best interests of the Nationwide’s UK members.
Look at the cost to the UK plc of jobs moving overseas, less people earning wages / paying taxes / NI contributions, less money spent on local goods and services, more benefit payouts.
I think companies operating in the UK need to look past the short term saving they make by paying 3rd world wages and concentrate on what is best for their customers.
I am not sure what governments could do to encourage this type of long term planning maybe a tax on companies equal to a year’s benefit payments for each job they export.swindondad

I have personal experience of seeing jobs go out to India from a large UK FS company, at great difficulty and expense, and within a few years, most of them came back. Other UK companies have had a similar experience.

Its one of those things that middle managers find irrestistable.

"We want to replace people who earn £15,000 - £20,000 with people who earn £1,500 - £2,000. Even if the tech costs a bit more and even if they don't work as quickly, we surely will end up saving money!"

Well if you put it like that, then you'd think so, but its amazing how it doesn't work in practice.

On the plus side, its a bad idea and it won't work.
I have personal experience of seeing jobs go out to India from a large UK FS company, at great difficulty and expense, and within a few years, most of them came back. Other UK companies have had a similar experience.
Its one of those things that middle managers find irrestistable.
"We want to replace people who earn £15,000 - £20,000 with people who earn £1,500 - £2,000. Even if the tech costs a bit more and even if they don't work as quickly, we surely will end up saving money!"
Well if you put it like that, then you'd think so, but its amazing how it doesn't work in practice.The Real Librarian

swindondad wrote:
How can “off shoring” these jobs be in the best interests of the Nationwide’s UK members.

Look at the cost to the UK plc of jobs moving overseas, less people earning wages / paying taxes / NI contributions, less money spent on local goods and services, more benefit payouts.
I think companies operating in the UK need to look past the short term saving they make by paying 3rd world wages and concentrate on what is best for their customers.
I am not sure what governments could do to encourage this type of long term planning maybe a tax on companies equal to a year’s benefit payments for each job they export.

The problem is that pretty much every company is owned by shareholders or investment companies who really don't care about tomorrow just about how much money they can make today so that will never change. If you try and legislate, they will just take their business elsewhere so we are stuck with it.

[quote][p][bold]swindondad[/bold] wrote:
How can “off shoring” these jobs be in the best interests of the Nationwide’s UK members.
Look at the cost to the UK plc of jobs moving overseas, less people earning wages / paying taxes / NI contributions, less money spent on local goods and services, more benefit payouts.
I think companies operating in the UK need to look past the short term saving they make by paying 3rd world wages and concentrate on what is best for their customers.
I am not sure what governments could do to encourage this type of long term planning maybe a tax on companies equal to a year’s benefit payments for each job they export.[/p][/quote]The problem is that pretty much every company is owned by shareholders or investment companies who really don't care about tomorrow just about how much money they can make today so that will never change. If you try and legislate, they will just take their business elsewhere so we are stuck with it.house on the hill

Also need to remember that our esteemed council shed hundreds of jobs when Capita came to town, Council tax/housing benefit call centre in Coventry and processing centre in Shepton Mallet, even the staff IT helpline is in Leeds. And that is before all the council tax payers money that is paid to bosses and shareholders and the other admin functions centralised. It is all done to save money but does it really?

As Swindon dad says, that reduces the number of people with jobs in Swindon and the money they have to spend in the town and increases the benefits to be paid out, so while it may save the council themselves money (i dont actually think it does as Capita are cr4p) for Swindon as a town it is quite the opposite and doesnt help us at all.

Also need to remember that our esteemed council shed hundreds of jobs when Capita came to town, Council tax/housing benefit call centre in Coventry and processing centre in Shepton Mallet, even the staff IT helpline is in Leeds. And that is before all the council tax payers money that is paid to bosses and shareholders and the other admin functions centralised. It is all done to save money but does it really?
As Swindon dad says, that reduces the number of people with jobs in Swindon and the money they have to spend in the town and increases the benefits to be paid out, so while it may save the council themselves money (i dont actually think it does as Capita are cr4p) for Swindon as a town it is quite the opposite and doesnt help us at all.house on the hill

No surprises here. Nationwide have been busy outsourcing everything that's not nailed down for years now. The reason given here is needing to be "efficient", but given they made £207m in the last 6 months of last year, how much more "efficient" do they need to be?

No surprises here. Nationwide have been busy outsourcing everything that's not nailed down for years now. The reason given here is needing to be "efficient", but given they made £207m in the last 6 months of last year, how much more "efficient" do they need to be?EmmBee

I guess Nationwide could not find the cheap immigrants it needed locally to fill the low paid positions, so it is now outsourcing the positions outside the UK. This is a process that is going to accelerate over the next few years as companies need to increase their EBIT

I guess Nationwide could not find the cheap immigrants it needed locally to fill the low paid positions, so it is now outsourcing the positions outside the UK. This is a process that is going to accelerate over the next few years as companies need to increase their EBITA.Baron-Cohen

EmmBee wrote:
No surprises here. Nationwide have been busy outsourcing everything that's not nailed down for years now. The reason given here is needing to be &quot;efficient", but given they made £207m in the last 6 months of last year, how much more "efficient" do they need to be?

[quote][p][bold]EmmBee[/bold] wrote:
No surprises here. Nationwide have been busy outsourcing everything that's not nailed down for years now. The reason given here is needing to be "efficient", but given they made £207m in the last 6 months of last year, how much more "efficient" do they need to be?[/p][/quote]I expect it's something to do with this:
http://www.thisismon
ey.co.uk/money/news/
article-2346863/Nati
onwide-draws-plan-pl
ug-1billion-capital-
hole.htmlThe Artist formally known as Grumpy Old Man

swindondad wrote: How can “off shoring” these jobs be in the best interests of the Nationwide’s UK members. Look at the cost to the UK plc of jobs moving overseas, less people earning wages / paying taxes / NI contributions, less money spent on local goods and services, more benefit payouts. I think companies operating in the UK need to look past the short term saving they make by paying 3rd world wages and concentrate on what is best for their customers. I am not sure what governments could do to encourage this type of long term planning maybe a tax on companies equal to a year’s benefit payments for each job they export.

The problem is that pretty much every company is owned by shareholders or investment companies who really don't care about tomorrow just about how much money they can make today so that will never change. If you try and legislate, they will just take their business elsewhere so we are stuck with it.

Nationwide is a MUTUAL and as such is owned by its members NOT sharholders.

You would have thought that nationwide would be a beacon of good practice.

[quote][p][bold]house on the hill[/bold] wrote:
[quote][p][bold]swindondad[/bold] wrote: How can “off shoring” these jobs be in the best interests of the Nationwide’s UK members. Look at the cost to the UK plc of jobs moving overseas, less people earning wages / paying taxes / NI contributions, less money spent on local goods and services, more benefit payouts. I think companies operating in the UK need to look past the short term saving they make by paying 3rd world wages and concentrate on what is best for their customers. I am not sure what governments could do to encourage this type of long term planning maybe a tax on companies equal to a year’s benefit payments for each job they export.[/p][/quote]The problem is that pretty much every company is owned by shareholders or investment companies who really don't care about tomorrow just about how much money they can make today so that will never change. If you try and legislate, they will just take their business elsewhere so we are stuck with it.[/p][/quote]Nationwide is a MUTUAL and as such is owned by its members NOT sharholders.
You would have thought that nationwide would be a beacon of good practice.swindondad

A good reason not to have a Nationwide Account then? The elderly have a particular problem being understood and making themselves understood, so they will lose business, but do they actually care?

A good reason not to have a Nationwide Account then? The elderly have a particular problem being understood and making themselves understood, so they will lose business, but do they actually care?Grimwald

Grimwald wrote:
A good reason not to have a Nationwide Account then? The elderly have a particular problem being understood and making themselves understood, so they will lose business, but do they actually care?

To be fair to Nationwide, the call centres are still in the UK.

[quote][p][bold]Grimwald[/bold] wrote:
A good reason not to have a Nationwide Account then? The elderly have a particular problem being understood and making themselves understood, so they will lose business, but do they actually care?[/p][/quote]To be fair to Nationwide, the call centres are still in the UK.EmmBee

Grimwald wrote:
A good reason not to have a Nationwide Account then? The elderly have a particular problem being understood and making themselves understood, so they will lose business, but do they actually care?

To be fair to Nationwide, the call centres are still in the UK.

Sorry Emm I didn't read it properly!!

It is still a shame the jobs cannot remain in Swindon though!!

[quote][p][bold]EmmBee[/bold] wrote:
[quote][p][bold]Grimwald[/bold] wrote:
A good reason not to have a Nationwide Account then? The elderly have a particular problem being understood and making themselves understood, so they will lose business, but do they actually care?[/p][/quote]To be fair to Nationwide, the call centres are still in the UK.[/p][/quote]Sorry Emm I didn't read it properly!!
It is still a shame the jobs cannot remain in Swindon though!!Grimwald

This is on top of the 55 perminent jobs about to go to India in the IT space. Nationwide have recently employed a number of "Transformation Managers" who's only job is to outsource Brittish Jobs. Not what I expect from a Brittish organisation.

This is on top of the 55 perminent jobs about to go to India in the IT space. Nationwide have recently employed a number of "Transformation Managers" who's only job is to outsource Brittish Jobs. Not what I expect from a Brittish organisation.Tiger64

Well it's a few more than 80 jobs from what I've heard closer to 200 it not for any benefit other than cost saving I mean nationwide hires most of its staff on temporary contracts anyway so they can pay them less and treat like they are nothing I've never know a company treat it's staff so badly and as for nationwides pride values they stand for nothing and they try to twist it so the employees have to do thing outside their job role and then they have the cheek to complain when no one wants to do overtime when they only tell you it's needed 5 mins before you go home of course no one wants to stay by that time you've made plans for your evening and it's not as simple as saying no I'm busy they guilt trip you into staying and even if don't there will be some sort of reprocusions the next day

Well it's a few more than 80 jobs from what I've heard closer to 200 it not for any benefit other than cost saving I mean nationwide hires most of its staff on temporary contracts anyway so they can pay them less and treat like they are nothing I've never know a company treat it's staff so badly and as for nationwides pride values they stand for nothing and they try to twist it so the employees have to do thing outside their job role and then they have the cheek to complain when no one wants to do overtime when they only tell you it's needed 5 mins before you go home of course no one wants to stay by that time you've made plans for your evening and it's not as simple as saying no I'm busy they guilt trip you into staying and even if don't there will be some sort of reprocusions the next dayAnon91

Tiger64 wrote:
This is on top of the 55 perminent jobs about to go to India in the IT space. Nationwide have recently employed a number of &quot;Transformation Managers" who's only job is to outsource Brittish Jobs. Not what I expect from a Brittish organisation.

I'm not a fan, but again, to be fair to them, a lot of the stuff they have outsourced are "nearsourced" to UK companies, eg the computers are looked after by Computercenter and the computer network is looked after by BT. Staff who used to work for Nationwide were moved to these other companies.
The main bulk of the offshoring is to India where a lot of the programming for the computer systems is done, for example the online banking.

[quote][p][bold]Tiger64[/bold] wrote:
This is on top of the 55 perminent jobs about to go to India in the IT space. Nationwide have recently employed a number of "Transformation Managers" who's only job is to outsource Brittish Jobs. Not what I expect from a Brittish organisation.[/p][/quote]I'm not a fan, but again, to be fair to them, a lot of the stuff they have outsourced are "nearsourced" to UK companies, eg the computers are looked after by Computercenter and the computer network is looked after by BT. Staff who used to work for Nationwide were moved to these other companies.
The main bulk of the offshoring is to India where a lot of the programming for the computer systems is done, for example the online banking.EmmBee

Anon91 wrote:
Well it's a few more than 80 jobs from what I've heard closer to 200 it not for any benefit other than cost saving I mean nationwide hires most of its staff on temporary contracts anyway so they can pay them less and treat like they are nothing I've never know a company treat it's staff so badly and as for nationwides pride values they stand for nothing and they try to twist it so the employees have to do thing outside their job role and then they have the cheek to complain when no one wants to do overtime when they only tell you it's needed 5 mins before you go home of course no one wants to stay by that time you've made plans for your evening and it's not as simple as saying no I'm busy they guilt trip you into staying and even if don't there will be some sort of reprocusions the next day

Do they also charge you for using the full-stop key?

You are of course talking nonsense. "Most" staff are definitely not on temporary contracts.Some are - and they're exceptionally well paid contracts, many of which are long term.

Although not quite as good as they used to be, the pay and benefits at Nationwide (as with most financial services companies) is well above average, and the contracted hours are 35 a week.

Asked to do things outside your job role? Oh no, how will you ever survive? It's actually silo thinking like this that is a major issue at Nationwide. Try embracing the opportunity of doing something different instead of complaining - it might be good for your career.

[quote][p][bold]Anon91[/bold] wrote:
Well it's a few more than 80 jobs from what I've heard closer to 200 it not for any benefit other than cost saving I mean nationwide hires most of its staff on temporary contracts anyway so they can pay them less and treat like they are nothing I've never know a company treat it's staff so badly and as for nationwides pride values they stand for nothing and they try to twist it so the employees have to do thing outside their job role and then they have the cheek to complain when no one wants to do overtime when they only tell you it's needed 5 mins before you go home of course no one wants to stay by that time you've made plans for your evening and it's not as simple as saying no I'm busy they guilt trip you into staying and even if don't there will be some sort of reprocusions the next day[/p][/quote]Do they also charge you for using the full-stop key?
You are of course talking nonsense. "Most" staff are definitely not on temporary contracts.Some are - and they're exceptionally well paid contracts, many of which are long term.
Although not quite as good as they used to be, the pay and benefits at Nationwide (as with most financial services companies) is well above average, and the contracted hours are 35 a week.
Asked to do things outside your job role? Oh no, how will you ever survive? It's actually silo thinking like this that is a major issue at Nationwide. Try embracing the opportunity of doing something different instead of complaining - it might be good for your career.The Artist formally known as Grumpy Old Man

dukeofM4 wrote:
Offshoring will eventually come to an end because the UK will become the low wage country in future. Sending jobs off to India will be too expensive.

Yes precisely. Wage inflation is already a big issue in many eastern european countries, and is becoming a big problem in India. Meanwhile wages here have remained static, making it less of a cost saving solution to outsource abroad. For technical roles though it is becoming increasingly difficult to actually source good, skilled staff in this country, making outsourcing essential to fill the job roles.

[quote][p][bold]dukeofM4[/bold] wrote:
Offshoring will eventually come to an end because the UK will become the low wage country in future. Sending jobs off to India will be too expensive.[/p][/quote]Yes precisely. Wage inflation is already a big issue in many eastern european countries, and is becoming a big problem in India. Meanwhile wages here have remained static, making it less of a cost saving solution to outsource abroad. For technical roles though it is becoming increasingly difficult to actually source good, skilled staff in this country, making outsourcing essential to fill the job roles.The Artist formally known as Grumpy Old Man

Anon91 wrote: Well it's a few more than 80 jobs from what I've heard closer to 200 it not for any benefit other than cost saving I mean nationwide hires most of its staff on temporary contracts anyway so they can pay them less and treat like they are nothing I've never know a company treat it's staff so badly and as for nationwides pride values they stand for nothing and they try to twist it so the employees have to do thing outside their job role and then they have the cheek to complain when no one wants to do overtime when they only tell you it's needed 5 mins before you go home of course no one wants to stay by that time you've made plans for your evening and it's not as simple as saying no I'm busy they guilt trip you into staying and even if don't there will be some sort of reprocusions the next day

Do they also charge you for using the full-stop key? You are of course talking nonsense. &quot;Most" staff are definitely not on temporary contracts.Some are - and they're exceptionally well paid contracts, many of which are long term. Although not quite as good as they used to be, the pay and benefits at Nationwide (as with most financial services companies) is well above average, and the contracted hours are 35 a week. Asked to do things outside your job role? Oh no, how will you ever survive? It's actually silo thinking like this that is a major issue at Nationwide. Try embracing the opportunity of doing something different instead of complaining - it might be good for your career.

Pay is not very good for the temporary staff at all, as for other benefits I have no idea what you talking about I've worked for them for 2 years and no bonus or anything.
And yes doing things outside my job role is an issue, I get no extra earning for doing any of it and get no thanks for it, so why would I want to embrace it when I'm treated like nothing.

And no I'm not the only that feels this way many of my work mates will agree.

Example training other staff members as the permeant staff don't want to, why should it then fall to me when I get nothing for it.

The way managers think they can do and say whatever they like
Nationwide give it the big one about how temps and perms are the same but after working for them it is quite clear this is not the case

[quote][p][bold]The Artist formally known as Grumpy Old Man[/bold] wrote:
[quote][p][bold]Anon91[/bold] wrote: Well it's a few more than 80 jobs from what I've heard closer to 200 it not for any benefit other than cost saving I mean nationwide hires most of its staff on temporary contracts anyway so they can pay them less and treat like they are nothing I've never know a company treat it's staff so badly and as for nationwides pride values they stand for nothing and they try to twist it so the employees have to do thing outside their job role and then they have the cheek to complain when no one wants to do overtime when they only tell you it's needed 5 mins before you go home of course no one wants to stay by that time you've made plans for your evening and it's not as simple as saying no I'm busy they guilt trip you into staying and even if don't there will be some sort of reprocusions the next day[/p][/quote]Do they also charge you for using the full-stop key? You are of course talking nonsense. "Most" staff are definitely not on temporary contracts.Some are - and they're exceptionally well paid contracts, many of which are long term. Although not quite as good as they used to be, the pay and benefits at Nationwide (as with most financial services companies) is well above average, and the contracted hours are 35 a week. Asked to do things outside your job role? Oh no, how will you ever survive? It's actually silo thinking like this that is a major issue at Nationwide. Try embracing the opportunity of doing something different instead of complaining - it might be good for your career.[/p][/quote]Pay is not very good for the temporary staff at all, as for other benefits I have no idea what you talking about I've worked for them for 2 years and no bonus or anything.
And yes doing things outside my job role is an issue, I get no extra earning for doing any of it and get no thanks for it, so why would I want to embrace it when I'm treated like nothing.
And no I'm not the only that feels this way many of my work mates will agree.
Example training other staff members as the permeant staff don't want to, why should it then fall to me when I get nothing for it.
The way managers think they can do and say whatever they like
Nationwide give it the big one about how temps and perms are the same but after working for them it is quite clear this is not the caseAnon91

Anon91 wrote: Well it's a few more than 80 jobs from what I've heard closer to 200 it not for any benefit other than cost saving I mean nationwide hires most of its staff on temporary contracts anyway so they can pay them less and treat like they are nothing I've never know a company treat it's staff so badly and as for nationwides pride values they stand for nothing and they try to twist it so the employees have to do thing outside their job role and then they have the cheek to complain when no one wants to do overtime when they only tell you it's needed 5 mins before you go home of course no one wants to stay by that time you've made plans for your evening and it's not as simple as saying no I'm busy they guilt trip you into staying and even if don't there will be some sort of reprocusions the next day

Do they also charge you for using the full-stop key? You are of course talking nonsense. &quot;Most" staff are definitely not on temporary contracts.Some are - and they're exceptionally well paid contracts, many of which are long term. Although not quite as good as they used to be, the pay and benefits at Nationwide (as with most financial services companies) is well above average, and the contracted hours are 35 a week. Asked to do things outside your job role? Oh no, how will you ever survive? It's actually silo thinking like this that is a major issue at Nationwide. Try embracing the opportunity of doing something different instead of complaining - it might be good for your career.

Pay is not very good for the temporary staff at all, as for other benefits I have no idea what you talking about I've worked for them for 2 years and no bonus or anything.
And yes doing things outside my job role is an issue, I get no extra earning for doing any of it and get no thanks for it, so why would I want to embrace it when I'm treated like nothing.

And no I'm not the only that feels this way many of my work mates will agree.

Example training other staff members as the permeant staff don't want to, why should it then fall to me when I get nothing for it.

The way managers think they can do and say whatever they like
Nationwide give it the big one about how temps and perms are the same but after working for them it is quite clear this is not the case

Ever thought that it could be your attitude that is the problem? In many jobs it is difficult to accurately define an entire job role in a few sentences of a job description so of course from time to time you may be required to do things outside of that description. I've no idea if Nationwide do, but most other employment contracts these days have a clause that states that you're expected to perform any other functions that could reasonably be expected of you. I don't see this as unreasonable, as much as I don't see it as unreasonable that you should be expected to help train new staff? Your "thanks" is continued employment. I do see it as unreasonable that perm staff shouldn't also have to do this though - that's a failing on the part of the manager.

[quote][p][bold]Anon91[/bold] wrote:
[quote][p][bold]The Artist formally known as Grumpy Old Man[/bold] wrote:
[quote][p][bold]Anon91[/bold] wrote: Well it's a few more than 80 jobs from what I've heard closer to 200 it not for any benefit other than cost saving I mean nationwide hires most of its staff on temporary contracts anyway so they can pay them less and treat like they are nothing I've never know a company treat it's staff so badly and as for nationwides pride values they stand for nothing and they try to twist it so the employees have to do thing outside their job role and then they have the cheek to complain when no one wants to do overtime when they only tell you it's needed 5 mins before you go home of course no one wants to stay by that time you've made plans for your evening and it's not as simple as saying no I'm busy they guilt trip you into staying and even if don't there will be some sort of reprocusions the next day[/p][/quote]Do they also charge you for using the full-stop key? You are of course talking nonsense. "Most" staff are definitely not on temporary contracts.Some are - and they're exceptionally well paid contracts, many of which are long term. Although not quite as good as they used to be, the pay and benefits at Nationwide (as with most financial services companies) is well above average, and the contracted hours are 35 a week. Asked to do things outside your job role? Oh no, how will you ever survive? It's actually silo thinking like this that is a major issue at Nationwide. Try embracing the opportunity of doing something different instead of complaining - it might be good for your career.[/p][/quote]Pay is not very good for the temporary staff at all, as for other benefits I have no idea what you talking about I've worked for them for 2 years and no bonus or anything.
And yes doing things outside my job role is an issue, I get no extra earning for doing any of it and get no thanks for it, so why would I want to embrace it when I'm treated like nothing.
And no I'm not the only that feels this way many of my work mates will agree.
Example training other staff members as the permeant staff don't want to, why should it then fall to me when I get nothing for it.
The way managers think they can do and say whatever they like
Nationwide give it the big one about how temps and perms are the same but after working for them it is quite clear this is not the case[/p][/quote]Ever thought that it could be your attitude that is the problem? In many jobs it is difficult to accurately define an entire job role in a few sentences of a job description so of course from time to time you may be required to do things outside of that description. I've no idea if Nationwide do, but most other employment contracts these days have a clause that states that you're expected to perform any other functions that could reasonably be expected of you. I don't see this as unreasonable, as much as I don't see it as unreasonable that you should be expected to help train new staff? Your "thanks" is continued employment. I do see it as unreasonable that perm staff shouldn't also have to do this though - that's a failing on the part of the manager.The Artist formally known as Grumpy Old Man

Anon91 wrote: Well it's a few more than 80 jobs from what I've heard closer to 200 it not for any benefit other than cost saving I mean nationwide hires most of its staff on temporary contracts anyway so they can pay them less and treat like they are nothing I've never know a company treat it's staff so badly and as for nationwides pride values they stand for nothing and they try to twist it so the employees have to do thing outside their job role and then they have the cheek to complain when no one wants to do overtime when they only tell you it's needed 5 mins before you go home of course no one wants to stay by that time you've made plans for your evening and it's not as simple as saying no I'm busy they guilt trip you into staying and even if don't there will be some sort of reprocusions the next day

Do they also charge you for using the full-stop key? You are of course talking nonsense. &quot;Most" staff are definitely not on temporary contracts.Some are - and they're exceptionally well paid contracts, many of which are long term. Although not quite as good as they used to be, the pay and benefits at Nationwide (as with most financial services companies) is well above average, and the contracted hours are 35 a week. Asked to do things outside your job role? Oh no, how will you ever survive? It's actually silo thinking like this that is a major issue at Nationwide. Try embracing the opportunity of doing something different instead of complaining - it might be good for your career.

Pay is not very good for the temporary staff at all, as for other benefits I have no idea what you talking about I've worked for them for 2 years and no bonus or anything. And yes doing things outside my job role is an issue, I get no extra earning for doing any of it and get no thanks for it, so why would I want to embrace it when I'm treated like nothing. And no I'm not the only that feels this way many of my work mates will agree. Example training other staff members as the permeant staff don't want to, why should it then fall to me when I get nothing for it. The way managers think they can do and say whatever they like Nationwide give it the big one about how temps and perms are the same but after working for them it is quite clear this is not the case

Ever thought that it could be your attitude that is the problem? In many jobs it is difficult to accurately define an entire job role in a few sentences of a job description so of course from time to time you may be required to do things outside of that description. I've no idea if Nationwide do, but most other employment contracts these days have a clause that states that you're expected to perform any other functions that could reasonably be expected of you. I don't see this as unreasonable, as much as I don't see it as unreasonable that you should be expected to help train new staff? Your "thanks" is continued employment. I do see it as unreasonable that perm staff shouldn't also have to do this though - that's a failing on the part of the manager.

If only it was the failings of one manger it's all of them if you permant you have a easy life "can you do this...?" If you say no that's fine as a temp you are told your doing this not asked if you can, this is the issue I have no problem doing things outside my role but things like training should be left to the training staff who are on double the wage I am.

As for the general attitude of the managers is awful, every thing is hassle for them a day off to help a relative at the hospital "oh well we're a bit busy not sure if we can allow this"
I've seen it first hand.
The whole place is just one big dictatorship, do as I say, no you can't go home cus you feel ill, but I'm off now cus I was ill 2 weeks ago and I'm not 100% seriously the place is a joke I can't wait to get another job and get out of the place

[quote][p][bold]The Artist formally known as Grumpy Old Man[/bold] wrote:
[quote][p][bold]Anon91[/bold] wrote: [quote][p][bold]The Artist formally known as Grumpy Old Man[/bold] wrote: [quote][p][bold]Anon91[/bold] wrote: Well it's a few more than 80 jobs from what I've heard closer to 200 it not for any benefit other than cost saving I mean nationwide hires most of its staff on temporary contracts anyway so they can pay them less and treat like they are nothing I've never know a company treat it's staff so badly and as for nationwides pride values they stand for nothing and they try to twist it so the employees have to do thing outside their job role and then they have the cheek to complain when no one wants to do overtime when they only tell you it's needed 5 mins before you go home of course no one wants to stay by that time you've made plans for your evening and it's not as simple as saying no I'm busy they guilt trip you into staying and even if don't there will be some sort of reprocusions the next day[/p][/quote]Do they also charge you for using the full-stop key? You are of course talking nonsense. "Most" staff are definitely not on temporary contracts.Some are - and they're exceptionally well paid contracts, many of which are long term. Although not quite as good as they used to be, the pay and benefits at Nationwide (as with most financial services companies) is well above average, and the contracted hours are 35 a week. Asked to do things outside your job role? Oh no, how will you ever survive? It's actually silo thinking like this that is a major issue at Nationwide. Try embracing the opportunity of doing something different instead of complaining - it might be good for your career.[/p][/quote]Pay is not very good for the temporary staff at all, as for other benefits I have no idea what you talking about I've worked for them for 2 years and no bonus or anything. And yes doing things outside my job role is an issue, I get no extra earning for doing any of it and get no thanks for it, so why would I want to embrace it when I'm treated like nothing. And no I'm not the only that feels this way many of my work mates will agree. Example training other staff members as the permeant staff don't want to, why should it then fall to me when I get nothing for it. The way managers think they can do and say whatever they like Nationwide give it the big one about how temps and perms are the same but after working for them it is quite clear this is not the case[/p][/quote]Ever thought that it could be your attitude that is the problem? In many jobs it is difficult to accurately define an entire job role in a few sentences of a job description so of course from time to time you may be required to do things outside of that description. I've no idea if Nationwide do, but most other employment contracts these days have a clause that states that you're expected to perform any other functions that could reasonably be expected of you. I don't see this as unreasonable, as much as I don't see it as unreasonable that you should be expected to help train new staff? Your "thanks" is continued employment. I do see it as unreasonable that perm staff shouldn't also have to do this though - that's a failing on the part of the manager.[/p][/quote]If only it was the failings of one manger it's all of them if you permant you have a easy life "can you do this...?" If you say no that's fine as a temp you are told your doing this not asked if you can, this is the issue I have no problem doing things outside my role but things like training should be left to the training staff who are on double the wage I am.
As for the general attitude of the managers is awful, every thing is hassle for them a day off to help a relative at the hospital "oh well we're a bit busy not sure if we can allow this"
I've seen it first hand.
The whole place is just one big dictatorship, do as I say, no you can't go home cus you feel ill, but I'm off now cus I was ill 2 weeks ago and I'm not 100% seriously the place is a joke I can't wait to get another job and get out of the placeAnon91

has the adver changed its editorial policy, not too long ago internal issues like this and the Fire brigade dispute in Swindon would have been ignored or quietly placed in a less pronounced area of the paper, do I take it Nationwide have stopped large scale advertising with the Adver ?

has the adver changed its editorial policy, not too long ago internal issues like this and the Fire brigade dispute in Swindon would have been ignored or quietly placed in a less pronounced area of the paper, do I take it Nationwide have stopped large scale advertising with the Adver ?faatmaan

faatmaan wrote:
has the adver changed its editorial policy, not too long ago internal issues like this and the Fire brigade dispute in Swindon would have been ignored or quietly placed in a less pronounced area of the paper, do I take it Nationwide have stopped large scale advertising with the Adver ?

I've seen lots of articles and discussions here regarding the Fire brigade dispute. By the way, this is not a newspaper, it's a website, which you don't pay for (other than though viewing adverts) - so you want free AND to dictate the content!

[quote][p][bold]faatmaan[/bold] wrote:
has the adver changed its editorial policy, not too long ago internal issues like this and the Fire brigade dispute in Swindon would have been ignored or quietly placed in a less pronounced area of the paper, do I take it Nationwide have stopped large scale advertising with the Adver ?[/p][/quote]I've seen lots of articles and discussions here regarding the Fire brigade dispute. By the way, this is not a newspaper, it's a website, which you don't pay for (other than though viewing adverts) - so you want free AND to dictate the content!Phantom Poster

As swindondad pointed out above, Nationwide is a mutual and is owned by its savers and borrowers. As such, this means that we have the ability to get one or more candidates elected to the board in the next AGM. If we get enough candidates elected we can stop these Swindon jobs being offloaded to the cheapest bidder.

To quote the Nationwide website

"Anyone who meets certain criteria may stand for election to the Board. To do this, he or she must obtain the support of at least 250 members who have each invested or borrowed at least £200 with the Society for at least two years."

Now, if 251 of use get together (who meet the above criteria) and each nominate the 250 others in our group, then we can get 251 candidates in the next election. I reckon that will then give us a fighting chance of ousting the current board and saving those Swindon jobs. If you're interested e-mail me at pallelli@hotmail.com
.

As swindondad pointed out above, Nationwide is a mutual and is owned by its savers and borrowers. As such, this means that we have the ability to get one or more candidates elected to the board in the next AGM. If we get enough candidates elected we can stop these Swindon jobs being offloaded to the cheapest bidder.
To quote the Nationwide website
"Anyone who meets certain criteria may stand for election to the Board. To do this, he or she must obtain the support of at least 250 members who have each invested or borrowed at least £200 with the Society for at least two years."
Now, if 251 of use get together (who meet the above criteria) and each nominate the 250 others in our group, then we can get 251 candidates in the next election. I reckon that will then give us a fighting chance of ousting the current board and saving those Swindon jobs. If you're interested e-mail me at pallelli@hotmail.com
.pallelli@hotmail.com