Our Guarantees

For over 40 years we have been supplying high quality cookware and take great pride in our customer service. Indeed, we have been twice nominated for the Excellence in Housewares award for the quality of our customer care.

We think your purchase should be risk free, so we offer the following guarantees:

Money Back Guarantee - If any item you buy from us doesn’t do what you wanted, you can return it for a refund, even if you have used it

Half price breakage guarantee – if you break any item you purchase from us within 2 years, you can buy a replacement at half the purchase price

John Lewis Price Match

We price match John Lewis, who price match extensively, therefore we believe we can give you the most competitive price. If you see something at a lower price at John Lewis please don’t hesitate to contact us by phone or email.

Dualit Accessories Pro-Heat Element End 4 Slice Models 00456

Dualits patented Pro Heat elements are the key feature of their Classic Toasters. Elements are the primary cause of failure in toasters so these ProHeat elements have been designed to be virtually unbreakable but also replacable! Their unique armour plated design protects the filaments from damage and the durable protective film keeps them clean. Also, no element has as many winds per square metre which ensures that your bread will be evenly toasted. ProHeat elements are available for the centre or ends of your Dualit Classic Toaster and for varying slice models.

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Full fitting instructions will be supplied with replacement elements. Please ensure all servicing (including the fitting of replacement elements) is carried out by a qualified electrician. ProHeat elements will fit Dualit toasters made in the last 50 years and are easily replaced if one does fail.

Standard Delivery - Order value of £49 or more - (3 - 5 Working Days)

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Standard Delivery - Order value of less than £49 - (3 - 5 Working Days)