You need a command line version of the Connectivity Tester GUI. This would allow for customers to test the connectivity of the connectors, with a product like CA UIM, every 5 minutes and raise an alert / ticket when a Connector fails. It is good to know you have an issue before the users.

The connectivity tester will examine the ability to contact the URL’s that are needed for the operations the connector undertakes. This was primarily designed to enable validation of firewalls/proxy white lists were set adequately to enable complete operation. This however does nothing to check that the connector is operating correctly. The ability to keep checking that the required URL’s can be contacted might be a part of the monitoring that you need, but I suspect it is not quite what you want to achieve. The CWC UI displays the status of the connectors and their ability to carry out the required operations. There are also notifications placed into the notifications area in the Console reporting issues. Would you consider making API calls to the cloud to monitor the status using this mechanism, would that be a better mechanism that provides a much more complete picture?

The auto update of CloudConnector. I thought this was auto updating. We have not seen that yet. Is it possible to add a "version" in the "Resource location" portion of the console? This would be valuable if you have multiple connectors and multiple resources zones. Going to each server to look at add/remove is not admin/cloud friendly. It would also be good to know how the version that is installed compares to the latest build available for download.

You may have already considered the solution but please let me share an idea.
Some of customer in Japan would like to use secure browser as sand box browser for external access from internal network to prevent form targeted attack.

See attached figure 1

User receiver 2 links of is external link and another is internal. If user clicks external WHO in local PC read link the link using before.Navigate2 or something then read for example PCA to judge whether the link is external or internal, if it is external WHO redirect to Secure Browser with client to server parameter passing.
See the attached video so that you can get clearer image of the concept.

Also user wants get file or date from internet site but not opposite.
Clip board mapping feature support bidirectional control and data format while drive mapping only support read only drive. Which mean is user can upload files and date to secure browser and this is considered as risk. Hopefully along with Secure Browser enhancement we support bidirectional drive mapping control feature.

Best Regards,

Kojima

Hi, my name is Kojima.
I am System Engineer of Japan.

You may have already considered the solution but please let me share an idea.
Some of customer in Japan would like to use secure browser as sand box browser for external access from internal network to prevent form targeted attack.

See attached figure 1

User receiver 2 links of is external link and another is internal. If user clicks external WHO in local PC read link the link using before.Navigate2 or something then read for example PCA to judge whether the link is external or internal, if it is…

At the bottom of the Overview of the Apps & Desktops web page at - https://apps.cloud.com/ when you click e.g https://tttemea10.xendesktop.net this should open in a new tab instead of the same tab as this is an Admin page and not a user page. Admin's like me will more than likely go to Manage after clicking the link and I have to keep clicking back and right clicking to open it in a new tab. L-J

Workspace Cloud has notifications that are visible in the User Interface. If we were to be able to push these notifications to you what mechanisms would you use, email, push notifications, text messages etc..

If we could do this, would it be of benefit to you, and what controls would you want to apply to enable you to mange the receipt of these so as not to 'annoy' you.

How important is it to you to be able to get 'alerts' to make best use of your time?

It would be good to know some basically visibility information with the Cloud Connector, perhaps in Director. Mainly around latency. Any information around the health of an environment between CWC and cloud connector. Latency for sure. If possible, a way to show in CWC Director is the actual machine it is sitting on is having resource issues (high cpu, high memory utilization)

I only see "Connecting to server..." and I have waited more than 5 min and refreshed the webpage and still not published version of Studio. Could we not provide an error message after 2 min to notify the Admin that there is a problem?

Resource Locations can contain many objects, potentially across multiple services. These objects could be Storefronts, Netscalers, App servers (VDA's), Hypervisors etc.. but right now the only items shown in the UI are connectors, and their health.

The resource Location UI could help show what is deployed into which resource locations enable shared visibility of common items (e.g. hypervisors used by both Apps and Desktops service and the Lifecycle Management Service), and potentially some high level status of these objects.

I would be really interested in feedback about how you would like to use a Resource location, and what objects and tasks you might want to carry out within this area to help understand what we could do here and how it might help.

Resource Locations can contain many objects, potentially across multiple services. These objects could be Storefronts, Netscalers, App servers (VDA's), Hypervisors etc.. but right now the only items shown in the UI are connectors, and their health.

The resource Location UI could help show what is deployed into which resource locations enable shared visibility of common items (e.g. hypervisors used by both Apps and Desktops service and the Lifecycle Management Service), and potentially some high level status of these objects.

I would be really interested in feedback about how you would like to use a Resource location, and what objects and…