Daveybabes, 29 Sep 2016Am I the only one having success with this phone? I rather like it and does everything I need... moreCould you tell me how I can format sd card as internal memory? Nobody could answer this for me and couldn't find online either, thank you.

Have read that photos are needed to transfer to desktop once before moving to SD card. It's annoying enough and during transfer my photos to google device, it stopped and started rebooting. Then I found out all photos are gone except a few in google device. Does someone know what happened and how I can get them back? Thank you.

Myron, 18 Sep 2016I can't find where to move internal storage to SD cardNearly all apps are prevented from transferring to SD card on Android. Photos and other data can be transferred but on the Alcatel it can be tricky. However, I have found that if photos will not transfer, placing them on the desktop and then transferring from there does work. Currently I am managing to transfer every piece of data on to the sd card.

a great phone for the price , does everything a phone should , no issues at all with it . my one complaint is 8gb storage around 5 pre installed software , i would recommend it unless you think you can buy a phone for £70 and it does everything a top of the range phone

Bought it 3 weeks ago, now selling it for 40&#8453; of the price. Problems:
- 1st week the battery was average, then it became trash;
- Switching between 3G from both SIMs turns them off, completely.
- GPS module is crashing already, at the service center said that it's hardware problem. "Fixed" it 3 times and it still breaks...yes 3 times for 3 weeks.
- You can use your SD as a mount storage, high speed class 10 behaves like a 10 year old class 4 card.
- And for conlusion, the RAM is always taken at ~ 80&#8453; by the system, so u have ~20 for all of the apps you plan to use. Forget about games or more than 4 browser tabs.

Dave, 20 Aug 2016Bought one (Aug 2016) to replace my 5 year old Alcatel one touch idol S 6034R. The Idol S was ... moreI just bought this phone. had the same problem of the low memory. found out that you have to buy a class 10 memory card or uhs1 memory card and perform format as internal. all your apps will be install on the memory card. and you can move the apps to memory card. not alcatel problem. its android 6.0 feature.

Its a nice phone HOWEVER if your like me and upgrading you phone that you have for years (5 years atleast xD) because it wont run the newer apps then this is not the phone for you it runs most apps but AR and VR do not work since this device is does not have a Gyroscope in it ='( but if you can still play pokemon go =D just without the camera interaction part so no photos of wild pokemon getting hit by a bus for me ='(

Dave, 20 Aug 2016Bought one (Aug 2016) to replace my 5 year old Alcatel one touch idol S 6034R. The Idol S was ... more
However, my friend I do not know how old you are , because I am the older generation this your comment can compare with WINDOWS XP that still work and I think that is the best because you can do what you want, so when you compare with the latest WINDOWS 10 to the disaster, does not allow what you want , it is the same as the latest android , so I still use 4.2.2 JB because simply is the best, as Win XP , if at all , this young generation knows . conclusion; of all new systems are designed so that they can monitor everything you do and allow what they want so abolished the old programs that are free to operate. as this latest game POKEMON ha , ha , are not even aware that google along with a game install and monitoring program that is impossible to delete so you arbitrarily and unconsciously approve your details to be monitored in the system. greetings to all Pokemon sheep

Bought one (Aug 2016) to replace my 5 year old Alcatel one touch idol S 6034R. The Idol S was running Android 4.2.2 which was too old to run some new apps like BT Sport which needs 4.4 and above. Was looking forward to new 'better' functionality of Androids latest version 4.6 Marshmallow. Well, cant believe how bad it is !, ... things may look a bit sexier but functionality is nowhere near as simple and intuitive as it used to be on my old phone/version. Don't know who to blame, Alcatel or Android developers. Lots of small issues but by far the biggest problem is not being able to choose 'Primary Storage Location for downloads' as on the old phone and getting msg 'Not enough space to download App, move some apps to SD Card to free up space', ... would be nice if you could but only some apps can be moved, so its not long before the same msg re-appears.
I've spent a week doing numerous Factory Resets and starting again with no success, but have now found a possible solution on the Alcatel Support website. it suggests 'migrating data' in 'Settings' 'Storage' 'SD Card' and the Menu Icon, ... what this poorly named option actually does is not just migrate a small amount of data as it first implies, but moves most folders from Internal Storage to the SD Card. So now it looks like it might be better, but apps still seem to download to wherever they want and still and don't always allow movement to SD Card. So after all this I'm still expecting the same problem in the near future.
On the old phone choosing primary storage location and moving apps was simple.
How can companies release software as bad as this ? , ... I just cant believe it.

Baze, 11 Aug 2016Dont buy this phone! Internal memory is 8gb but when you turned on the first time all aplicat... moreGood afternoon,

I had an Alcatel Pop 4, too.
There was the problem, that it clicked for example on some pages on links by itself. So I brought the phone back to the store where I bought it.

I know probably a solution:
Go to Google Play Store, there to Settings and disable automatic updates. There are three or more possibilities: 1.) update only when on WiFi 2.) update automatically and 3.) never update. I recommend to set it to "never update automatically". It's because WiFi is dangerous especially for downloading of apps.

Then go to the settings of your phone, go to apps, go to "all apps" and go to an app you who has a significant number of mb, for example 10 mb. Now click on "uninstall updates".
Please tell me if it helped.

Baze, 12 Aug 2016Thank you Pane for your help. I have tried to solve the problem but there is no option to move... more
have you tried this , settings , apps , select the application that you install or an existing , open , and there appears a possibility to move sd card . Some can and some can not be moved , or try with all

For basic phone to call or text someone then buy this or give to a really old person. It is definately not suited for business where I need a phone for emails, Calendar, Agneda, Tasks, Bluetooth to connect to my car's onboard voice recognition. There is no use trying to download a better app because I have tried 7 of the top 10 email exchange apps that cannot function properly with restricted settings. As mentioned before there is only 700mb of internal memory left after it is turned on and I can't opento my SD card for additional files. I normally spend a lot of time researchin phones but as it was i needed a phone urgently after my SG met an unfortunate fate. It looks and feels great but that is as far as it goes. Do not buy this phone it want more apps and do more things!

pane, 12 Aug 2016
your name indicates that you are from Macedonia , I hope I'm not mistaken ,
but ok we're g... moreThank you Pane for your help. I have tried to solve the problem but there is no option to move aplication from phone to memory card like other phones. Thank you again

Anonymous, 11 Aug 2016Hello,
I'm again the user who wrote about the problem with the phone clicking by itself, dr... moreyour phone is infected because when doing things by itself it is an indication that the virus gives commands to the operating system , the only solution is to install CM Security , which will offer to install another program that kills viruses , it is impossible to write the name, because if this text to be deleted , here only the first word ' stubborn ' ' signs on the play store then install and solve your problem

Baze, 11 Aug 2016Dont buy this phone! Internal memory is 8gb but when you turned on the first time all aplicat... more
your name indicates that you are from Macedonia , I hope I'm not mistaken ,
but ok we're going to solve your problem with the internal memory which is 8GB and you should know that the operating system takes more than 5GB , then all applications and games also take up a lot of memory. because of that it's best to see which apps and games you do not need to delete them , or they you can not delete it , then do ''disable''for those apps so you can increase the internal memory of the phone , the other option is if you put micro SD card and some applications it is possible to switch from phone storage the SD card so that it will take very little of your phone memory. i hope I've helped.