Friday, May 25, 2018

Moon Tracks is back online. We are currently working on getting the appropriate SSL
back in place. As such, some links from the Search Engines are not working correctly. We hope to have that fixed before May is over.

We
ended up purchasing a spot from a totally different webhosting
service. While we won't say who we were with, we will let you know that
it had been acquired by EIG.
If you look at the list of EIG subsidiaries (aka acquired companies), and based on what I have
since learned about EIG, these companies are likely to fail within the
next few years (if they haven't already). EIG keeps the brandnames,
like Constant Contact, but restructures the companies with subpar
support systems until all the profits are depleted and the companies
eventually fail.

We will be keeping our attention on EIG from here on out. If we see that EIG becomes
involved in any company that we are working with, we will promptly stop the
service and move our business to an organization that values its
customers.

Thank you everyone for your patience as we move through this as quickly as possible.

Sunday, May 20, 2018

Working to get a new service up and running - the webhosting agency that we are currently with has been another failure for us. Have found out that the company was acquired by an organization that is known for depleting the companies of all their assets and letting them fail. So I have done some extra research to try to find a hosting agency that is on more solid footing. I am busy working on the IP resolution process which can take several days. Then I can start rebuilding. Check in on the Moon Tracks Facebook page for regular updates.