How do I place a hold?Use iBistro, the library's catalog, and your library card to request almost any title that we own. You may choose any of our libraries as your pick-up location except for the Auburn Avenue Research Library. We will notify you by phone or email when your Hold is available for you to pick up. You may have up to fifteen (15) active requests at a time as long as your card remains in good standing. Please stop by any of our libraries to make certain that we have your most recent email address and/or telephone number. Here's how:

Log on to the library catalogEveryone begins with the same default PIN, "changeme", and the user ID is your library card number including the "D" and any zeros, but no spaces. To change your PIN, log on to the catalog with the default PIN and go to "My Account" at the top of the page. There you'll see an option to change your PIN (make sure you write it down if you change it!).

Note that if you log in before you begin searching the catalog, you will not have to re-enter your User ID and password each time you want to place a hold; the system will supply them for you and direct your hold to your home branch. See Catalog

Change my PINEveryone begins with the same default PIN, "changeme", and the user ID is your library card number including the "D" and any zeros, but no spaces. To change your PIN, log on to the catalog with the default PIN and go to "My Account" at the top of the page. There you'll see an option to change your PIN (make sure you write it down if you change it!).

Note that if you log in before you begin searching the catalog, you will not have to re-enter your User ID and password each time you want to place a hold; the system will supply them for you and direct your hold to your home branch. See Catalog

Review my AccountGo to My account at the top of the catalog screen. Type in your card number (do not include any spaces) and your PIN.

Everyone begins with the same default PIN, "changeme", and the user ID is your library card number including the "D" and any zeros, but no spaces. To change your PIN, log on to the catalog with the default PIN and go to "My Account" at the top of the page. There you'll see an option to change your PIN (make sure you write it down if you change it!)

Note that if you log in before you begin searching the catalog, you will not have to re-enter your User ID and password each time you want to place a hold; the system will supply them for you and direct your hold to your home branch. Let us know if you have any other questions. See Catalog.

Renew Library Materials Online• Access the library system's homepage: www.afpls.org.• Click on "My Account" at the top of the page that comes up.• Select "Renew my materials" from the choices you see.• Enter your user ID (Library card number) and PIN. If you haven't personalized your PIN, use the word CHANGEME.• Select the material you'd like to renew. Click "Renew Selected Items" or "Renew All"

You will see new due dates, and a message if something cannot be renewed. Note that some of your paperback items may not show on the list.

Q: Why Can't I Renew Some of My Items?• You may renew most of what you've borrowed twice. If you need something longer, please contact us.• You won't be able to renew a title if someone is on a waiting list for it or if it's in the new and popular section. If you'd like it again, you can place a hold on the item, or we will be happy to put your name on the hold list for you.• It's possible that your card is blocked because you have material overdue or have fines. Please contact the Circulation Department at the Central Library (404-730-1824) or at your branch so that we can help you clear your account.• You can also renew by phone, either by calling your branch or by using the Telelibrarian 24-hour automated voice system (404-730-1860).For more information about A-FPLS renewal policies, see Borrowing & Returning Items.

Use a library computerYou must have an Atlanta-Fulton Public Library card in order to use a computer at a branch location. Printing from the computer costs .10 per page at some branches, and you may purchase a guest card if you do not have a library card at this time. See Library Cards

Set my browser to access library databases• Click on Internet options and the Security tab, set the security level to medium low.• Click on Internet options and the Privacy tab, set to medium and click on the Advanced tab; put checks in override automatic cookie handling and the first boxes to accept first and third party cookies.• Sometimes under Internet options, before you start the previous steps, delete all cookies and temporary Internet files; reboot your PC.• Some databases require that you disable your anti-virus program when logging in, then once in enable; this may depend on what web browser a person is using. • Last but not least, reboot after performing any/or all steps; try again.

Find out the Galileo PasswordYou must have a valid Atlanta-Fulton Public Library Card in order to receive the Galileo Password. You can walk into any branch with your library card, call your local branch or go to the library website. See Locations. To obtain from the library website:

If you are using the new library catalog (NOT the "classic" catalog), the GALILEO password can be found by using the following steps:

2. CLICK on the "Books and Materials" link (it is on the green bar at the top of the page)

3. Click on "Classic Catalog" at the top, right-hand corner

4. Sign into your account (at the top, right-hand corner) by entering your library card number and PIN, and then click on the green button that says "Log in to the e-Library OPAC"

5. Click on the "My Profile" tab on the green bar

6. You should see the GALILEO password in red

Borrow Materials the Library Doesn't OwnSee Interlibrary LoanHow do I donate books to the Library?We suggest that you contact the Friends of the Library organization at a library facility near you. When books are donated to a Friends group, the Friends first ask the Librarians to select donations that are needed in the Library's collection. The rest of the donated books and materials are sold by the Friends and the proceeds go to support Library services.

Citizens needing reasonable accommodations due to a disability, including communications in an alternate format, please contact your localAtlanta-Fulton Public Library System location in-person, by telephone (TTY 711), or by email at librarycomments@fultoncountyga.gov.