Transcript

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>> US-backed Syrian groups are pushing deeper into Islamic State's de facto capital, Raqqa. Fighters uncovering tunnels used by the militants after retaking western areas of the city. Civilians are also increasingly caught in the crossfire. According to the Syrian Observatory for Human Rights, at least 700 civilians have been killed so far this year in and around Raqqa.

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Aid agencies say nearly 200,000 people have been displaced. Across the border in Turkey, waits for news of his family, still inside Raqqa. It's hard for him to reach them, the militants have banned the Internet.>> My family in Raqqa tried more than once to get out, but because of difficulties on the road and the danger of getting out, they are still there.

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The situation is so bad, there's no life there. There's no electricity for the last month, and, a week ago, the coalition air strikes bombed the biggest tunnel that brings clean water to the city.>> There aren't in Medina.>> Fled the Syrian city after being tortured and jailed by Islamic State.

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He used to work for the local council. Do you think you'll ever be able to return to Raqqa and live there again? It's clear that the force who will control the city after ISIS will be the Syrian Democratic forces who are advancing. And for me, there is no big difference between them and ISIS.

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It's just about changing the flag from black to yellow. It will be the same suppression, the same reasons, and the same punishment. They claim democracy and freedom, but if you look at the places they control, there is no evidence of that.>>

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> Rebuilding Raqqa will require billions of dollars and an unprecedented level of cooperation and compromise among groups that have long been hostile to each other.