Boston Tech Jobs and Startup Jobs

Senior Back-End Engineer

Leverage Rails, React, and GraphQL to build new features, applications, and services as we continually expand
React to customer and business requests by evolving our existing products (desktop and mobile).
Improve performance at every chance you get (we believe speed itself is a feature).
Evolve the user experience based on A/B test results, Google Analytics data, and customer feedback.
Tackle exciting scale challenges.

Senior Product Manager

You’ll lead up to three teams, collaborating with one designer, one customer advocate, and three engineers per team to ship customer value daily.
You’ll spend a lot of your time talking to customers, understanding their problems, and validating that your solutions solve a real problem for them.
You’ll hold the team accountable for building the right thing by setting goals, measuring success, and sharing learnings.
You’ll be the main point of contact for internal stakeholders and customers on the parts of the product you own.
By the end of your first month at Drift, you’ll be an expert on Drift’s customers and their needs.

Senior Security Engineer

ezCater is looking for a Security Engineer who will be responsible for actively supporting the availability, integrity, and confidentiality of ezCater information assets. The Security Engineer will participate in a broad range of technical security engineering, tasks in support of the security program at ezCater. This role would serve as the foundation to the SOE/SOC team by facilitating all inbound/outbound security alerts. We’re seeking someone with the passion to get things done and the experience to help us do things more effectively.

Customer Support Associate

edX is seeking a Customer Support Associate to join our growing Support Team. Customer Support Associates help learners resolve questions across a variety of course experiences. Students love edX courses, so they’re not shy about asking for help, and we pride ourselves in helping them make the most of their experience while providing World Class support. You’ll also work cross-functionally with our product teams regarding bugs, features, and ticket trends.

Quality Assurance Engineer

CrunchTime! (www.crunchtime.com), the leading enterprise restaurant management platform, is experiencing record sales growth and is seeking new team members across the organization who share our passion for restaurants and technology.
Back in 1995, when we created the first web-based restaurant back office system, the cloud certainly wasn’t the buzzword it is today. Since then, the world's best brands representing tens of thousands of

Senior Software Engineer - Master's team

Design, develop, deploy, and support scalable software systems.
Collaborate with Product Management, UX and BI to understand business problems, and identify solutions.
Build and maintain operationally viable solutions throughout its life cycle.
Support the open source community.
Committed to own your code and supporting the customer facing environment.
Value teamwork, cutting edge technology and a vibrant innovative atmosphere to work in.

Sr. UI/UX Designer

In this role, you will focus on creating prototypes, wireframes and high fidelity mockups for new features and products spanning our web and mobile apps. We’re looking for an enthusiastic, hard-working, and creative thinker who is able to collaborate with fellow product designers, product managers, engineers, and end-users to craft exceptional user experiences from start to finish.

UI/UX Designer

In this role, you will focus on creating prototypes, wireframes and high fidelity mockups for new features and products spanning our web and mobile apps. We’re looking for an enthusiastic, hard-working, and creative thinker who is able to collaborate with fellow product designers, product managers, engineers, and end-users to craft exceptional user experiences from start to finish.

Staff Accountant / Office Administrator

CrunchTime! Information Systems, a leading enterprise solution provider to the hospitality industry, is looking for a Staff Accountant to join our team. We are looking for a highly organized, detail oriented, motivated, and ambitious individual who is looking for an opportunity to join a rapidly expanding software company that is dedicated to being an industry leader. The Staff Accountant will be a key contributor to the accounting team and will

Electronic Enrollment Specialist

Job Description
What You Will Do: You will act as lynch pin to vendors for enrollment files, the subject matter expert for cases and transactions that have a massive impact on our customers.
What You Will Learn: You will be working with a growing team in the Boston area, and getting involved in this role from the ground up. Your product knowledge will flourish in a supporting training environment, as you develop a career that focuses on

Pilot & Testing Specialist I

The Strategy Pilot & Testing Analyst will take potential opportunities and work cross-functionally with
different departments and brands to test new concepts and ideas, partnering with the brands to turn
concepts and ideas into reality. The Strategy Pilot & Testing Analyst will work with the Strategy Pilot &
Testing Manager and other key stakeholders to problem solve complex situations and will often create
supporting analytics to help to make data driven decisions. The Strategy Pilot & Testing Analyst will work to
ensure analytics and presentations are assembled in the most impactful way.

Strategy Pilot & Testing Manager

The Strategy Pilot & Testing Manager oversees the piloting and testing of ADUSA high-impact strategic projects/initiatives. Projects/initiatives may be executed across any of the six brands and may be specific to brick and mortar operations, online/digital or support the omnichannel experience. Projects/initiatives generally are small scale single brand pilots that may scale across all six brands if successful.
The Strategy Pilot & Testing Manager will take potential opportunities and work cross-functionally with different departments and brands to test new concepts and ideas, partnering with the brands to turn concepts and ideas into reality. This includes overseeing tests/pilots, working with key stakeholders to problem solve complex situations, and monitoring and adjusting as needed to help ensure successful execution. They will also work closely with the Pilot & Testing Consultant to ensure analytics and presentations are assembled in the most impactful way.

Events Specialist

The Event Specialist is responsible for assisting with the management of all trade shows and other marketing events that support thought leadership, demand generation and other sales and marketing goals. You’ll leverage your excellent organization, communication and project management skills, along with your enthusiasm and customer service mindset to assist the Sr. Events Manager with the planning and execution of various events globally.

Talent Acquisition Coordinator

To support our continued growth, Interactions is hiring a Talent Acquisition Coordinator. The Talent Acquisition Coordinator will assist the Talent Acquisition team with candidate management, scheduling, new hire on-boarding processes and projects related to attracting, hiring and retaining the best talent at Interactions.

Marketing Campaign Manager

As a member of our small team, we expect that you will lead significant and critical efforts around demand generation, customer acquisition, and revenue growth. There is no established playbook for successful “B2B” marketing in education, and we hope you will share our eagerness to learn from other industries and constantly experiment.

Supply Chain Manager

Manage the primary supply chains of the organization, working directly with the Contract Manufacturers (CM) for machines and flavor concentrates to maintain a steady inbound delivery of materials in order to meet the high growth needs of the organization.
Be responsible for maintaining adequate inventory levels across the supply chain, working with service, sales, and 3PL warehouse/logistics partners to balance demand requirements with inventory storage and shipping costs.
Create critical reporting on logistics and supply chain activities, providing thoroughly considered recommendations from that data to meet growth and cost targets.
Oversee sales and operational planning.
Work closely with the service and sales teams to monitor organizational demand requirements via analytical tools and methods, identifying any situations critical to the organization and adjusting supply plan as necessary to match demand.
Implement operational process improvements to increase efficiency in material ordering, inventory management, and data management.
Work closely with engineering teams to source new suppliers in support of prototype build activity through production.
Manage the operational actions and changes related to flavor concentrate production, including quality issue follow up, new product introduction, formula improvement, and flavor discontinuation.

Strategic Account Manager, Enterprise

Renew/expand the contracts of our largest enterprise-grade customers through great relationship building and value-add throughout their lifecycle with us.
Uncover upsell opportunities within different geographies/business units, additional sales seats, and new products in 2019.
Clearly define and review the success criteria with your customer to ensure they’re performing as expected on a regular basis. Work with Customer Success to package and deliver.
Prepare and present demos of “future state” opportunities for our customers - show them what they could be doing with a next-level implementation of Drift.
Leverage sales management tools to track sales activities.
Sell to key decision makers within organizations that range from 1,000-10,000 employees. You must establish strong partnerships with procurement teams, legal teams, and security teams in addition to the primary decision makers in sales and marketing.
Identify customers at risk and provide the support necessary in partnership with our Customer Success team to retain and make them successful.
Work closely with your Customer Success rep to ensure all onboarding and success criteria are being met.

Experience Strategist

Help plan and lead qualitative & quantitative research efforts to better understand people and their environments, including ethnographic interviews, contextual observations, and other design research techniques.
Perform primary and secondary research to understand organizations and their competitive context.
Analyze and synthesize research into actionable insights, opportunities, and recommendations. Contribute to product and service conceptual discussions with team members and clients to find consensus on areas of opportunity.
Create research-backed current- and future-state customer journey maps based on personas or archetypes. Create service blueprints.
Help structure and facilitate workshops to define goals, concepts, and service prototypes.
Help structure and facilitate participatory design workshops and/or generative design research workshops to bring users into the design process.
Develop product and services strategies and roadmaps.

Customer Support & Implementation Specialist (…

WordStream is looking to hire a Customer Support & Implementation Specialist! As a Customer Support & Implementation Specialist, you will work directly with customers to help them optimize their success with our products, by supporting software set-ups and training and onboarding of new customers and handle support requests from our Customer Success Team for their clients needing assistance. This role with work directly with clients in their website environment and with providers, to correctly install conversion tracking codes. This role requires excellent communication skills as well as patience in dealing with a non-technical audience. This role is a hybrid between a customer service representative and a web developer -- and an excellent opportunity to join a rapidly growing team who works hard with fun times! Please note that the schedule for this role is Monday-Thursday (2pm-10pm) and Friday (9am-5pm), where this position works with our customers within different timezones.

Functional Scala Engineer, all levels

You'll join our back-end engineering team in leveraging advanced functional programming techniques to build resilient, rot-resistant software. Our software is currently written with Scala, scalaz, Free monad and Final Tagless architectures, structured functional logging and many other patterns. You may find this refreshingly familiar, or new and intriguing. In either case, we’ve refined an onboarding process to get you oriented with our current software quickly. For those looking to get started or move further into functional programming, many of our team have learned much of their FP skill-set here on the job, and we pride ourselves on being a supportive environment for learning and continued growth.

Contract Software Engineer, Android

Provide time estimates and development plans for assigned work.
Track your development progress and keep production management well-informed.
Deliver high quality, functional code on time and to specification.
On-site in Cambridge, MA or remote.

Senior Director Quality Engineering

Acquia is seeking a Director of Quality Engineering and Site Reliability Engineering with experience and passion for building and leading high performing complex engineering organizations. You must have a deep and proven track record of leading technology teams entering the maturity phase and potentially through future financial events. You will advocate for technology, infrastructure, quality, security, performance, and operational ownership and continuously improve both process and people. You will be responsible for managing and recruiting world class engineering teams. You must be a driven, challenging, decisive thinker and manager. You will report to the SVP of Engineering.