I’ve taken a little time recently to evaluate a few of the remote control software packages on the market so that I can cater for the needs of my family, friends, IT support work and also the growing number of computers at my church which I support. In my mainstream business, we use Kaseya for managing our clients needs and we’ve got over 5000 deployed agents with it. It’s a … [Read more...]

I’m often invited to participate in various beta programs by vendors. I love to play with the new toys and more importantly help them debug and refine the product to suit its intended market.
The WD DL4100 is no exception. I’ve been fortunate to have this in my lab now for several months, during which WD went through a number of reviews of different features and kept … [Read more...]

This book came to me via one of the authors initially. Fellow Australian SMB IT Pro members, Robert Crane and Drew Hills combined their talents to write this guide on everything you need to know to pass the 70-169 Microsoft certification exam. The ebook comes in at over 200 pages and if packed full of good stuff that you’ll need to help you pass the 70-169 exam. Robert and … [Read more...]

Recently Buffalo approached me with an offer to try out their products to see if they had a fit for our clients in the SMB market. Given I’m playing with a few NAS devices at the moment, it was a great chance to take a look at something I’d not seriously done before. The local Aussie representative from Buffalo, Boris, kindly offered a Buffalo TeraStation Pro WSS Quad 4TB unit … [Read more...]

I’ve had the pleasure of having a WD Sentinel running in the SBSfaq.com office network here for the last 2 months. The WD Sentinel was released late last year by Western Digital as their first device focused around Windows Storage Server 2008 R2 Essentials. I’ve been given the DX 4000 model which has 2 x 2TB drives in it to review although they have other models as … [Read more...]