Axis Mutual Fund AMC, a recent entrant into the list of top 10 fund houses in India, is perhaps best known for its tax saver ELSS fund – Axis Long Term Equity Fund. However, that is not the only product offered by this leading fund house. Axis Mutual Fund AMC operates as a subsidiary of the more well-known entity Axis Bank Limited and it offers/manages a range of funds across key categories such as equity, debt, and hybrid mutual funds. Axis Mutual Fund AMC is well known for its amazing customer service and it offers its prospective and current investors with multiple routes to get in touch with their team of representatives in order to resolve their queries and voice their concerns. Axis Bank Mutual Fund Customer Care contact details can be found below:

Reach Axis Mutual Fund Customer Care by Phone

One of the most commonly used ways to ask your questions and voice your mutual fund-related concerns is to reach out to the Axis Mutual Fund Customer Care team over the phone. The fund house has 2 toll-free numbers – 1800-221-322 and 1800-3000-3300, on which you can give them a call during working hours. The working hours for the department are 8 am to 7 pm on Mondays through Fridays and 9 am to 6 pm on Saturdays. It is advisable that you keep your investor information, such as portfolio number, handy when making the call in order to get the best possible service and quickest resolution.

Get in Touch via Email

Another convenient method that current investors can use in order to reach Axis Bank Mutual Fund Customer Care is through email. The registered customer care email id that you can use is customerservice@axismf.com. An additional benefit of this route is that it is easy to send key documents as attachments in case they are required to resolve your issue. Moreover, this route offers you increased flexibility as you can use it any time of the day from the convenience of your home or office. Don’t forget to include your customer details such as portfolio number in order to minimize the turnaround time for resolution of your request/query.

Visiting a Branch in Person

If you prefer the more hands on approach to dealing face to face with an Axis Bank Mutual Fund Customer Care service representative, you can visit one of the AMC’s registered branches and official points of acceptance. Such centers are located all over India ranging from Ahmedabad to Trivandrum. These centers are open from 9 am to 6 pm, Monday through Friday. Make sure you carry your investor information with you so as to facilitate the resolution process. Some related actions such as submission of documents for an investment account may be completed at Karvy Official Points of Acceptance – the complete list can be found on the Contact Us page of the website www.axismf.com.

Investor Service Officer

In the unlikely event that an investor has already approached the Axis Bank Mutual Fund customer care team with his/her grievance but is not satisfied with the resolution, the fund house also offers an escalation mechanism. Such investors may choose to contact the Investor Service Office, Mr. Milind Vengurlekar. He is the Senior VP, Investor Services and R&T Operations, hence ideally placed to resolve such issues. His official email id for communications related to unresolved grievances is milind.vengurlekar@axismf.com.