Gathering your views: service users

Each year we ask service users to take part in a survey. This is something that all councils do.

We ask you about your quality of life and your experience of care. The survey responses help us to understand what is working well and what is working less well and may require improvement. This information helps us to improve support available.

Gathering your views: carers

Every two years we ask carers to participate in a survey to find out their views of our care and support services. The 2016 Carers Survey (PDF 1MB) has been published and feedback from this has been used to plan future support for carers in the city.

If you have any questions about how we gather and measure the quality of our services or if you would like a copy of the annual report, please: