Final Warranty status is to be determined after inspection by Haas Automation.

I understand that all accounts must be paid in full on the day of service completion.

I understand that for all non-warranty service (during normal business hours) I will be charged at a rate of $335.00 for the first hour of troubleshooting and repair time and $135 per hour for each hour after that. The first hour charge already has the travel time included and there will be no other travel costs billed for this visit.

All service outside our normal business hours will be billed as follows. There will be NO first hour charge. We will charge the same rate for travel and service. We will bill the hourly rate per the "service rate structure" chart for all travel and labor. This hourly rate will be in effect from the time the tech is dispatched to your location until the job is done or until we return to our normal rate at 8 a.m. Monday through Friday.

If the tech must stay overnight to complete a non-warranty visit you will be billed for hotel and meals (not to exceed $150.00 per night).

Mandatory Door Interlock Inspection

We are required to perform a routine inspection of the door interlocks on every machine we service. If during our inspection we find these features are not functioning correctly our technician must address this issue with the owner of the company or the lead supervisor over the machine.
A decision at this time must be made to correct this

condition or leave the machine as is. It is important to know that we will NOT refuse service should it be decided to leave the machine in its current condition. We do ask that you make every effort to insure the safety features on this machine are working properly before our technician arrives.

HFO Phillips Service Rate Structure

Under Warranty

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Holiday

$250/hr 12:00 am to 8:00 am

$250/hr

$350/hr

Normal Hours8:00 am - 6:00 pmCovered under Warranty

$250/hr from 6:00 pm to 12:00 am

Out of Warranty

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Holiday

$250/hr 12:00 am to 8:00 am

$250/hr

$350/hr

Normal Hours8:00 am - 6:00 pm1st hr $250$250/hr after that

$250/hr from 6:00 pm to 12:00 am

All service outside our normal hours will be billed as follows. There will be NO first hour charge.

We will bill the hourly rate per the above chart for all travel and labor.

This hourly rate will be in effect from the time the tech is dispatched to your location until the job is done or until we return to our normal rate at 8 a.m.