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AnnouncementI am Tressa the hairdressa and welcome to my store! Instantly transform your hair with a custom - matched to your hair color - hairpiece or extension. I specialize in all types of hair extensions and fantasy hairpieces. Look beautiful for your unique wedding or try a little fun for your theatrical costume! Never have a bad hair day again!

Announcement

Last updated on Oct 9, 2018

I am Tressa the hairdressa and welcome to my store! Instantly transform your hair with a custom - matched to your hair color - hairpiece or extension. I specialize in all types of hair extensions and fantasy hairpieces. Look beautiful for your unique wedding or try a little fun for your theatrical costume! Never have a bad hair day again!

Tressa is adorable and very responsive, she prepared the per-fect color for my hennaed hair. The paranda is of excellent quality and it really looks like natural hair. I strongly recommend this product!

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Tressa the hairdressa

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Shop policies

Last updated onMay 12, 2014

Welcome to my store and thank you for looking around! I am constantly coming up with new ideas so keep checking back!

How to choose the correct Hair color:

In order to get the closest hair color match possible please request complementary hair swatches before ordering to be certain of the closest color match. This service is free and I will send the swatches to you as soon as they are requested.

with your full name and address and I will send them out to you right away!

Please note: A photographer took the pictures of the colors on the color chart and calibrated them to my computer. Therefore, the representations of the colors in the color chart are as close to accurate as I could possibly make them. Unfortunately, even though I went through this effort - your laptop, phone, desktop etc. may be set to a different lightness/ brightness than the calibrated settings of the computer that I own. For example - My laptop does not match my desktop does not match the wii on my TV. For that reason the color may not be showing up as the true color on your device.

For this reason any pictures that you send to me will have the same problem. If you are in a big hurry and insist that I match only from pictures I will – but I cannot guarantee that I will get the closest possible match from pictures sent. I do have a high percentage of getting it right by pictures alone – but to be absolutely certain of the best color match possible please request the free color matching service that I offer.

If you not want to wait for me to send free swatches to you I will go by pictures- in that case you can help me by sending a picture of you holding a white piece of paper next to your hair. I will white balance the picture and will try to get the color as close as I can. Even so the above problem with lightness/darkness setting issues from one computer monitor to another may still arise.

I can blend to make "in between" shades and can also add highlights to your hair piece. Before making the payment of your order at check out there will be a "note to seller" area to write how you would like me to make your hairpiece. You can attach pictures and put the color or colors you would like in the "order comments" area when you check out.

Please write the percent of each color you would like me to blend. Describe your highlights in this way: thin, medium or chunky.

For example: You have auburn hair with thin strawberry blond highlights - You would write in the "order comments" section at check out this information:

auburn - 75%
strawberry blond - 25% - highlights thin

*Please note - For the best match of all you can send a swatch of your hair to me- Please contact me and I will give you the information on how to do that!

Do not hesitate to contact me if you have any questions at all about this process.

If you are wanting to purchase a large amount of items I do give discounts on large orders.

If you are wanting a modification of an item I make or a new design you would like me to try - just ask! I can probably make it for you.

I enjoy making my products and my mission is to provide the best experience for my customers. If you have any questions about anything in my store do not hesitate to ask!!

Accepted payment methods

PaypalVisaMastercardAmerican ExpressDiscoverApple PayGiftcard

Accepts Etsy Gift Cards and Etsy Credits

Returns and exchanges

IMPORTANT!! Due to Health Code Laws hairpieces ARE NOT returnable items!!!!

Please make sure the color is right before placing your order. Contact me with your full name, address and the colors you would like to see and I will send out free swatches for you to hold up against your hair and we will know for sure your color formula.

The best way to know for sure is if the swatches are sent. The color swatches that I offer are reliable – where pictures are not – Lighting and monitor differences make the hair colors appear different on different devices. My monitor may be darker / lighter / redder than your monitor. For example a picture on my desktop computer shows lighter than my laptop – a picture on my laptop appears darker and redder than your phone…etc.

If you choose to forgo the complimentary color matching service I will still send out the hairpiece in the color requested but you are placing your order with the understanding that if it does not match it cannot be returned or exchanged.

Payment

IMPORTANT!! Please read my policy page here for information on shipment times and return and exchange information BEFORE purchasing this item!

Payment in full is required before any item(s) will be shipped. I accept Pay Pal and credit debit cards through Etsy's direct checkout system.

I also will accept money orders upon notification via the "notes to seller box" when ordering that I am to expect a money order in the mail. You will be notified upon my receiving your money order.

Shipping

I usually try ship within 1-4 business days after receiving your payment. Please allow additional time for custom-mix articles. If you have a question about your order and would like to get a better idea of when it may be shipped, please do not hesitate to ask me.

*Due to volume, and me being a one-woman show, certain specialty requested custom orders may take up to 10-days to ship, or longer for intricate pieces. Items that take longer to make are specified on the listing with the expected shipping time. Please plan ahead for custom orders!

*During the holiday season October- January orders may take longer depending on how many orders I get at one time. Please allow 3-5 business days for me to make your item and ship out during the peak season. If you are in a hurry please contact me and I will try to accommodate you so you can get your item in time for your special event.

*I do not work in my Studio on Saturdays and Sundays.

Items are processed by the order in which they are received. If you need an item for a specific event or rush order please contact me and I will try to accommodate you. During high-volume periods (wedding season etc.) it is important for you to plan ahead!

Depending on where you live, such as outside of the U.S. (including AK and HI), it will take an additional 1-6 weeks for your order to arrive.

*International buyers: Please be aware that if buying outside of your own country, your government may charge you import taxes, customs duties and fees, which are levied once a shipment reaches your country. International customers are responsible for all fees associated with shipping to their respective countries. Additional charges for customs clearance must be borne by the recipient; I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond my original delivery estimates. All international orders will have full value declared on customs forms - no exceptions.

All shipping costs on the listings are for first class shipping unless you contact me beforehand to make other arrangements. If you want your item shipped faster than first class please send me a convo here : http://www.etsy.com/convo_new.php?to_username=Puppycatmeow
to request an invoice for the difference in shipping cost for either priority mail or overnight express shipping. I will accommodate you the best that I can!

I check my emails often throughout the day (except for Saturday which is my day off!) and I will look up the cost for the upgrade in shipping and will get back with you asap!