2. Home contents insurance

We don't automatically insure our tenants' furniture, belongings and decorations against fire, theft, vandalism or water damage such as burst pipes. Unfortunately, some only realise this after the damage has been done.

There is, however, an insurance scheme arranged with us that we encourage new tenants to join when they sign up for their tenancy.

This has the following benefits:

offering a payment system that tenants can afford

offering a premium rate which is cheaper because of our ability to buy in bulk

How does the scheme work?

Tenants buy home contents insurance through us and pay for this at the same time as their rent. This could be weekly, fortnightly or monthly. Payments can also be made by standing order and direct debit.

Tenants who receive housing benefit are also able to participate in the scheme.

Tenants can select the amount of insurance required in bands of £1,000. There is a minimum range of £6,000 to £8,000 for tenants aged 60 or over - and a range of £9,000 to £35,000 for all others.