Gain knowledge and understanding of the various tools offered in Outlook 2003. Manage your mail effectively and securely, create professional communications, manage and schedule your time more effectively with the Outlook calendar, and use this course to help train to become a Microsoft Office Specialist.

This minicourse in our Lesson-On-Demand format is part of a series on Outlook 2003. By exploring the Outlook interface, you will learn how to start Outlook, setup Email, and add an Email account. You will then learn about the pane view and navigation pane options. This minicourse is short enough to fit easily into your busy schedule with little disruption to your daily workflow.

Email is the most common form of communication we use at work today. Outlook 2003 is the most common email application today, but there is more to Outlook than simply its email features. Have you ever forgotten to include an attachment to an email? Did you know you can recall it? How about using the calendar, managing and scheduling your time more effectively, creating better professional communications? Expert Erin Olsen will teach you how to do all of this and more with Outlook 2003.

Since founding PCKeys Technology Solutions in 1995, Erin Olsen has personally trained more than 10,000 people worldwide in a wide variety of applications and technologies, and she has helped many organizations transition to using Microsoft, Adobe and Macromedia software tools. A Microsoft Office Specialist Master Instructor, Erin enjoys a reputation for providing solid foundations in skills applicable to real-world needs in an easy-to-understand and fun manner. She combines technical knowledge with real-world experience allowing her to provide a wealth of practical examples and inside tips to help her audience learn, retain and actually apply their skills.