HappyFox is ridiculously easy, powerfully simple customer support and ticket management software. HappyFox integrates with your email accounts & website to ensure that all support requests get collated. Organize better, assign the right email to the right person, respond faster and track everything.

HarePoint HelpDesk for SharePoint allows to build a helpdesk system in SharePoint 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product can be easily customized according to the specific needs of the organization.

Controlling the application's development life cycle is a hard task, since different types of people are involved in it. Software development professionals, quality assurance experts and clients, all have to participate in the process in order for the software to answer its requirements and have a successful release. By dominating all aspects of the process, informUp's suite assists software developers to manage the process with dashboard reports, workflow queues and an assortment of features and customizable screens and fields.

With Elsinore Technologies’ IssueNet Intercept, managing change requests, bugs, defects, problem reports, requirements, and other issues has never been easier or more effective. Intercept gives you the power to manage, and control the issues that impact software development and other project life cycles with up to the minute project and process oriented knowledge. The highly customizable and scalable Intercept solution enables you to capture, organize, manage and communicate issues and incidents in real time across the entire enterprise.

itracker is a true open source issue tracking system licensed under the LGPL license. itracker is built using Java enterprise technology. itracker is a professional, easy to use, open, easy to integrate, fast, modular, customizable and scalable solution for all kind of projects.

JIRA provides issue tracking and project tracking for software development teams to improve code quality and the speed of development. Combining a clean, fast interface for capturing and organising issue with customisable workflows, OpenSocial dashboards and a pluggable integration framework, JIRA is the perfect fit at the centre of your development team.

JIRA Client is a desktop application which provides instant access to issues in an Outlook-like tree view interface and works both when you are online and offline. It also has a number of such useful features as search query editor, customizable issue hierarchy display, linking issues using drag-and-drop, integration with IDE, and much more.

JTrac is a generic issue-tracking web-application that can be easily customized by adding custom fields and drop-downs. Features include customizable work-flow, field level permissions, e-mail integration, file attachments and a detailed history view.