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Testimonials

"Since we started using A Live Answer our after hours sales have more than doubled. Before using a telephone answering service we had no idea how much business we were missing. I recommend that you try their service; it’s a decision you’ll be glad you made."

"Thank you for the terrific service during the recent hurricane. Even though our own office lost electricity and phone lines your service was always there. We would have no other way to communicate with our patients during this time."

"Your company made getting our business off the ground a lot easier. A Live Answer ensures that we never miss a call and that we always get our messages. Our company would be lost without your services."

As you search for an answering service we know you have many options. Telephone Answering services come in many sizes offering a wide variety of pricing plans and most importantly each has a unique operational strategy.

Providing answering service for funeral homes is a task that requires special attention. The owners of A Live Answer, Inc. have the first-hand experience, as most of us do, with end of life tragedies. Survivors have special needs and must be handled in a special way.

All of our team members get extensive training in the Funeral Home industry. This includes the types of calls and unique terminology used by funeral homes, cemetery and memorial parks, crematory facilities, casket and coffin providers, embalmers, funeral transportation services, coroners, monument & burial vault companies, grief and bereavement counselors, body and tissue donation services, pet cemeteries, and burial and cremation services.

The core business of most answering service companies is doctors or medical facilities, usually accounting for over eighty percent of their business. Many answering services branch into other specialties like order taking and telemarketing. It’s hard to imagine that a person who been telemarketing all day will have the demeanor necessary to answer for a funeral home. Our only business is answering service.

The one factor that sets us apart from other answering services is our clients. Many of the clients you see listed on our testimonials page have used our answering service since 1989. All of our clients are qualified before being placed on our answering service. The answering service operators that will handle your important calls are being shared with clients like you.

All of us at A Live Answer look forward to your funeral home joining our family of clients and to providing you with many years of answering service excellence for your funeral home.