What our Customers Say about our Service

"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"Andre T - North Ryde NSW, Australia - Apr 11, 2014

"Even though I did not give GiftBasketoverseas 3 full business days to deliver to Brazil, they made an extra effort to get the gift on time for my mother-in-laws birthday. I was doubtful they could do it, but they came through fantastically providing regular updates and a courtesy email upon delivery. My wife said that my mother-in-law cried when she received the gift and said that the presentation was beautiful. They definitely exceeded expectations."Paul S - Greenwich CT, USA - July 17, 2014

"I ordered a Christmas basket for a relative in Italy, as it was close to Christmas I was concerned that it would not be there on delivery date, as it turn out it was delivered the morning after the requested date, however I was aware that it might be a little late as it was stated on the order page. I am very satisfied with the service and my relative was very happy with the basket. I will certainly use this service again."Franca - Canada - Dec 24, 2014

"I have to tell you...you folks did a wonderful job. All the fruit was fresh and large and my son was thrilled to see fresh fruits. Thank you."H. Fellows - West Hartford CT, USA - Sep 12, 2015