The relationship with my customers was very, very strong from the very beginning.

They’ve seen my business grow. They saw that I was there for them when they needed me the most.

Jorge Castillo is a customer that came to me about 13, 14 years ago.

He had just arrived in the United States on a raft.

He told me about a business he had just started. You know, he couldn’t find a job anywhere, so he decided to sell brushes.

So I said, you know, you’re going to do very well. Because I can see you’re a hard worker, and you have the ideas, and this is the country for you to achieve your dreams.

So then he put another cart in another mall, and then another one. Pretty soon, he’s all over the place. Now he has two stores at Miami International Airport. He’s got another store at the Orlando Airport. He’s importing from Europe.

So, very, very, very successful.

If I am able to really make a difference in people’s lives, if they know that I really care about them, then they will care about me, and they will make me successful by telling their friends, family, acquaintances. And that’s how it’s been.

This story is just one of many unique, personal perspectives on being a State Farm® agent.