The decision to develop a one-year plan instead of a new five-year plan gives the
college a change to draw upon the discussions and results of the Transform CSCU 2020 goal setting initiative that will take place over this academic year. Additionally,
Charter Oak will use this year to begin conducting a SWOT analysis that will assist
in its five-year plan development.

Goals

Increase the number of students who successfully complete a first year at collegeCurrently at 58%, increase to 60%

Activity

Measure

Person Assigned

Ensure compliance with military Executive orders

Student academic plans completed their specifications

Director of admissions and Director of Academic Services

Network with CSCUs to develop support network for military students and veterans

Agreements with each of the CSCUs that have a support program for military/veterans

Director of Admissions and Director of Academic Services

Advance CharterOak.edu as primary vehicle for inquiries and information for prospective
students

Revised CharterOak.edu

Director of Marketing

Develop an online orientation for all students to better prepare students to take
online courses and to decrease the number of calls for assistance.

10% of the new students will utilize the course during their first semester.

Academic Dean

Redesign IDS 101 course to increase students writing ability

2% increase in pass rate

Academic Dean

Develop online orientation for faculty that includes adult learning theory and pedagogy
to increase student success.

100% participation by new faculty; 25% participation by current faculty.

Academic Dean

Review admissions, financial aid, and business office processes for improvements in
student service

Continue to evaluate the ECE/ARC program to ensure that it is meeting the needs of
the students.

Receive reaccreditation

Provost and ECE/ARC Coordinator

Leverage Academic Software to provide student/faculty access to current software tools
for free or discount to ensure that students are using current tool and resources
as part of their academic program