Look I don’t know what the deal is but this whole mess about items that you’ve reset to download not downloading has to come to an end. Tramp streamer it’s like asking for an act of Congress to get the darn thing. The only one time I didn’t burn a purchase to DVD and I am paying for it. A project that has been put on hold, since Daz decided to experiment with the website, is almost going to be lost. Your PAs are not the only ones that make money from your site so do some of us. Enough is enough I don’t know why it is so hard to get these older installers fixed but one can only have enough patients. I am biting my tongue believe you me but in a nut shell one can only shoot themselves in the foot until the bleed out. Please fix the blessed thing will ya???

Look I don’t know what the deal is but this whole mess about items that you’ve reset to download not downloading has to come to an end. Tramp streamer it’s like asking for an act of Congress to get the darn thing. The only one time I didn’t burn a purchase to DVD and I am paying for it. A project that has been put on hold, since Daz decided to experiment with the website, is almost going to be lost. Your PAs are not the only ones that make money from your site so do some of us. Enough is enough I don’t know why it is so hard to get these older installers fixed but one can only have enough patients. I am biting my tongue believe you me but in a nut shell one can only shoot themselves in the foot until the bleed out. Please fix the blessed thing will ya???

Hey Pagan

What item are you trying to get at?

I may know of a product at another site you can use.

I have had to buy my stuff at other sites mostly for the past few weeks because of the chaos here.

I know how much of a headache it can be. I make money from the site too.

Let me know.

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There is a serious tendency toward capitalism among the well-to-do peasants.
Mao Tse-Tung

If an issue hasn’t been reported, report it. If it seems to be an issue that affects some but not all users and it’s been reported add a note, listing relevant details (at least your OS and browser). Reporting “the site is one big bug” is not going to help the devs track anything down, nor is it true as not everything is failing and even the things that are failing aren’t necessarily failing across the board.

Sorry Richard, when I report the site as one bug ... but for me it looks like this. It is frustrating to see all these errors and nothing works like it has worked before. Maybe the old site had it issues, but they have worked better than the new one. Wrong Login’s, missing vouchers/coupons, differrent prices for the same items, sales which end faster than the speed of light and the list grows with every day. As I said in another thread. This all would be accectable, if DAZ has switched the store and forums over night, but they announced the new store in the old forums nearly a half year ago and so we could expected, that the store is tested and will run without complications.

Apart from that this issues of the site and the forums are a massive damage of DAZ’s image in the public. They betray their customers confidence a lot. I would like to know, how DAZ will to make up for damage. Mayby they had should better wait with their free actions for DAZ/Bryce/Hexagon after the istallation of the new store and until the problems with the store/forums are solved.

An old computer wisdom is: Never touch a running system ... now we see, what could happened, when one do this. Maybe someone should use the old backup and reload the old store/forums again.

Back in the day when I worked at Wang, we made a change over to the customer service management system during operations however it was completely transparent to the customers. We maintained the old system on line in parallel with the new one, and performed transactions on both systems in tandem. It took estra work, however we took advantage of terminal macros (scripts that reduced data entry) to keep it efficient. Only when transactional and analysis reports matched up for a complete quarter was the plug pulled on the old system. We handled well over 2000 service request transactions a day from centralized call centers and received the ISO 9000 quality award that year.

Military Commands, Airports, Hospitals and other mission critical institutions have plans in place when disaster strikes their systems, power or supply infrastructure to allow for uninterrupted core operations. I mention this to point out that smooth transitions can be performed, they just have to be planned well with extra contingency and redundancy in place.

How many Bug Reports should we fill out , when the whole site is one big bug????

All I know is they get a steady stream of my money for PC. and at this point I’m not spending a cent due to the site not working with me easly. I have gotten a few things here and there since but if I don’t get a good price then I don’t buy, and I’m sure others are doing this as well. I also did the march “Madness” thing bought all the items. I picked the Office supplies….....

Now while everyone else was getting there Free Supersuit bundle, or Mike 5, I waited to see what they would send me in the mail (which they spent about $35 shipping to send me a box of “stuff” that had no value at all (not even office supplies here like maybe a stapler blotter Pens?). I got a sparkle Light (like a lava lite and the rest was all Junk).....So I’m getting to the point where i will return the favor and only buy items here that are inovative (which is none of the content, but more software and PA items that are like that). Been slapped 3 times in the face by them and didn’t ask for anything or complain….now I’m not complaining….but I am stating “my” facts in this post. If they want to erase it then thats not my problem.

One more other thing…....I am not a beta tester for a Website that doesn’t work (I understand that can be a “Job”).

Well isn’t this nice. I go to look over my cart… I’m no longer a PC member all of a sudden but in “My Subscriptions” it clearly states that I am. I have no access to the Members Only forum now and the prices in my cart went from $60.00 something dollars to over a $100.00… nice going DAZ… alienating another customer with your f’d buggy store. WOO HOO!

There, that takes care of that… I emptied my cart. I will absolutely not be buying anything here until this is cleared up. This is NOT acceptable for any of us. Fix it or loose out DAZ! Money’s tight and I’m not THAT desperate for content anyways. All this does is hurt your PA’s… maybe they should pull their stores and go over to ‘Rosity! Sounds good to me!