Service Rates & Penalty Fees

The City of Allen has established rates for utilities based on the cost of providing services. Water rates include costs from North Texas Municipal Water District to maintain, supply and develop infrastructure to secure water resources for future needs. Learn more about NTMWD wholesale water rates and cost factors.

Current water and sewer rates listed below effective November 1, 2017.

As of Nov. 1, 2017 Allen water and wastewater rates increased.

The City of Allen purchases water and wastewater services from the North Texas Municipal Water District and then delivers it to Allen residents. Even though NTMWD has increased its rate for purchase over the last few years, Allen has not passed the cost onto Allen residents since Feb. 2015. This year, the NTMWD has projected a rate increase of about 10% per year for the next five years. This NTMWD rate increase will cause residents to see an increase in their monthly bill. Beginning Nov. 1, a customer using an average of 10,000 gallons per month will see an $8.18/month increase in their utility bill for water and wastewater services. Allen residents will continue to pay a lower rate than neighbors in Frisco, McKinney, Plano and Richardson, and the rate will still be significantly lower than the state average.

A commercial water deposit of $50 is required for all non-residential customers. Non-residential water minimum bill increases based on meter size.

Commercial Meter Size

Minimum Charge

1 ½"

$37.74 per month

2"

$75.50 per month

3"

$113.26 per month

4"

$151.00 per month

6"

$377.50 per month

Commercial Volumetric Charges

Includes commercial, industrial, municipal, schools, apartments.

Up to 1,500 gallons

Monthly minimum above

1,501 to 4,000 gallons

$2.58 per 1,000 gallons

More than 4,000 gallons

$3.21 per 1,000 gallons

Irrigation & Fire Protection

Up to 1,500 gallons

Monthly minimum above

More than 1,500 gallons

$6.27 per 1,000 gallons

Construction Fire Hydrant Meters

Up to 1,500 gallons

Monthly minimum above for 3" meter ($113.26)

More than 1,500 gallons

$4.41 per 1,000 gallons

Commercial Sewer

Billed based on total water usage. Includes commercial, industrial, apartments.

Up to 1,500 gallons

$28.39 per month (minimum bill)

More than 1,500 gallons

$3.72 per 1,000 gallons (no maximum)

Municipal & School Sewer

Billed based on total water usage. Includes municipal and school customers only.

Up to 1,500 gallons

$24.82 per month (minimum bill)

More than 1,500 gallons

$3.28 per 1,000 gallons (no maximum)

Charges for Outdoor Trash Enclosures With Sanitary Sewer Drains

a) Single Enclosure approximately 10 feet by 10 feet in size - $13.20 per month. b) Double Enclosure approximately 10 feet by 20 feet in size - $26.40 per month. c) Enclosures of varying sizes charged at a rate of $0.132 per square foot of enclosure space per month. d) The City Manager or their designated representative is authorized to subjectively reduce these charges by up to 50% for outdoor trash enclosures that are designed with roofs, sidewalls, and final surface grades that effectively reduce the introduction of storm water into the enclosures.