Job Description: We are looking for talented customer service professionals to be a part of our operations team, delighting customers with each interaction. EXCELLENT GROWTH AND LEARNING OPPORTUNITIES FOR CANDIDATES WHO TAKE INITIATIVE. AMONST THE FASTEST PROMOTIONS IN THE INDUSTRY FOR HIGH PERFORMERS About the Job : The job requires interacting with customers of from around the world primarily over E-mails and Phone calls to ensure all issues are resolved to customers satisfaction. Job requires you to understand the customers problems accurately, follow the established procedures to investigate and resolve the problem, and communicate with the customers. You would be working in multi-tasking environment working on multiple customer services and back-office operations at the same time. As a Customer Service Executive, you will be dealing with our customers from around the world. As a company we take great pride in the level of customer service we deliver to the customers. Therefore we hire only the best customer service professionals.

Requirements :

Excellent command over written and spoken English with fluency (NO EXCEPTIONS)

Problem solving and analytical skills

Communication and interpersonal skills

Ability to work in high pressure environment

Self motivated

Self disciplined

Typing speed - 35 wpm or more

International Call Center experience is not required, but will be an added plus

Flexibility to work in 24x7 environment

Our office is located near Sector 15 Noida Metro Station, candidate would have to commute themselves to work.

Work with an established industry leader offering stability for over 15 years

Work in a multicultural team, a workplace where people from all around the world collaborate in one office to share views and ideas. Meet people who speak different languages, eat different food and wear different clothes.

Work on projects for companies which have changed the way people do things around the world. Our clients range from Start-ups which disrupt the market to established fortune 500 companies

Learn a new skill - As a small company everyone multi-tasks, work on multiple projects. Every day will be a new learning experience

GROW!!! - We prefer to not hire leaders and managers from outside the company. Capable and hard working people will find their way to our leadership development program

When we are not working - we are having fun, and when we are working, we are still having fun!

So come join the fun! This position is for blended process in our international BPO office. The Job is primarily email support with some phone functions. Good english communication is a must for this position. Experience in Voice process, email process would help, but its not required. You must have basic skills to handle customer service, and work in a 24x7 environment. We are hiring both Customer Service Executives as well as Senior Customer Service Executives. Although we work 24x7, most of the shifts are day, and usually all agents are able to safely commute using public transport.

We dont normally have shift changes when safe public transport is not available

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Additional Basic Info

The position is open both for CCE (Customer Service Executives) (0-2 Years of Experience) as well as Sr. CCE (Senior Customer Service Executives) with over 2 years of experience.

The open positions are for:

If you dont have a Naukri account you can also apply online directly by visiting: https://bit.ly/2QKaNRz