Abstract

The urbanistic contracture Ltda.is a company that works in the city of Bucaramanga 8 years ago, designing and realizing housing projects. Due to the innovation and the new requirements of the legal policies and the demands of the clients in the sustainability, design and quality of their homes, it has decided to implement an Integrated Management System based on the standards NTC ISO 9001: 2008 and NTC OHSAS 18001:2007.
For growth and quality, NTC ISO 9001: 2008 is adopted to achieve a continuous improvement in its processes inside and outside the housing constructions, improving the company image, competitiveness, productivity and innovation of its housing, being the first option of Bumangueses citizens.
Implementing the NTC ISO 9001: 2008 as a first step, a diagnosis of the company was made, and its importance is that it is known, especially, the structure of the company, its environment and its objectives, in order to be able to settle The basis for the development of the quality management system (QMS), Constructora Urbanística is , on improving and by this standard manage, verify, control the organization with high quality standards, strengthening and meeting the requirements of customers effectively with tools Such as: quality policy, quality objectives, results of quality audits, corrective and preventive actions, the performance evaluation procedure of the management system; and reviews made by management.
In order to carry out the NTC OHSAS 18001: 2007 a cable was carried through the application of a diagnosis, where it was possible to verify compliance with the standard requirements; this compliance is performed under internal audits performed under the Constructora committee, risk matrix and its respective improvement plan.