Not Misrepresented - Return Fees

Dear {{customer.first_name}},

Thank you for submitting photos of your ITEM_NAME for review. At One Kings Lane, we describe and present our product as accurately as possible. However, some materials and finishes can vary slightly among pieces. In fact, these variances add to their beauty and make each item unique.

Upon comparison, we've found the item you received is as advertised. Should the item not meet your expectations we would be pleased to honor a return for this item; however, return fees will assessed.

If you have any other questions or concerns, please feel free to respond directly to this email.