Costs

Usage limits

All staff mobile devices have a lower and an upper usage limit. This is a requirement of our auditors and helps mitigate costs in the event of a mobile being lost or stolen.

When you reach your lower limit you will receive a text message advising that your usage is unusually high and you may find your service restricted. When you reach your upper limit your service will be barred and you will no longer be able to make calls, send text messages or use mobile data services (you will still be able to use WiFi).

By default the lower limit is set to £200 per month and the upper limit to £300 per month. These limits can be increased if your Telecoms Representative submits a request to the ICT Service Desk.

Mobile access to Imperial services

To find out how to access Imperial services via your mobile device, go to Mobile.