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REVIEW RESERVATION

Review, change, or cancel reservations made on Daysinn.com. If you need additional assistance, please call 1-800-225-3297 (1-888-709-4024 from Mexico).

Hotel Reviews from Days Inn guests:

Nice and clean place for people like me. I have decided to make Days Inn my home wherever I go,
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Nice and clean place for people like me. I have decided to make Days Inn my home wherever I go,« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest,
Thank you for your review and we are glad that you enjoyed your stay at the Days Inn Silver Spring. Our goal is to provide our guests with a pleasant and an enjoyable stay. We also want you to know that we are making changes and updates to the property and invite you to come visit us again during your next visit to the area.
Thank you
Joe Oden
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An average place with no frills or extras. The staff were helpful and when errors were shown corrections were made instantly.the staff was very hardworking and pleasant. The r...
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An average place with no frills or extras. The staff were helpful and when errors were shown corrections were made instantly.the staff was very hardworking and pleasant. The room was clean smelling and taken care of well. It was just I needed.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest,
Thank you for staying at the Days Inn in Silver Spring. We are glad to hear that you had an enjoyable stay and we appreciate your review.
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This review is intended to go only to Days Inn, for their benefit. Our experience went like a Chevy Chase movie. We were greeted by a lobby, nicely built and somewhat grotes...
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This review is intended to go only to Days Inn, for their benefit. Our experience went like a Chevy Chase movie. We were greeted by a lobby, nicely built and somewhat grotesquely furnished, whose main feature was the one inch thick glass wall protecting the counter area. Such a feature immediately raises questions about the safety of the area and the nature of their clientele. The room was a smallish room crammed full with a king size bed, a lot of big furniture, and a refrigerator/microwave. There was literally difficulty moving around, and handling suitcases. Things seemed to be quality when new, but not properly maintained. The appearance of things seemed to reflect a total indifference to appearance rather than an an attempt to save money. There was a new vanity mirror, but unpainted areas and gouged sheetrock appearing where the new mirror did not cover what the previous mirror had. There was a new lavatory sink faucet, but it was not secured to the lavatory and was free to bang around when manipulated. The tile floor was generally in good shape, but there were a number of small divots in front of the lavatory as if someone had hit the floor repeatedly with heavy tools. The result was that the floor looked as if there were bits of dirt on it. Where the floor met the baseboard, an apparent crack in the medium grey grout was indifferently repaired with a gleaming white sealer. The toilet paper holder had what appeared to be years of dust accumulated, and looked fine when I cleaned it. The tub enclosure had holes in the wall where a grip rod had been removed, and the holes were not properly repaired. The bathroom door threshold had been removed, and the adjacent carpet had been pulled up and laid back down with wrinkles and without securing it. The bottom of the bathroom door was raw and beat up, apparently because of a threshold problem. The room was stone cold when we came. The A/C unit was quality when new, but the labeling on the controls was worn off so it was difficult to tell what mode it was in. The temperature control was twisted, producing an erroneous adjustment indication, but did correct the temperature. Our reservation was for 4 days, but our access card expired after 3 days. The coffee was lousy and there was powdered creamer instead of real milk or half and half. Oh, yes, the area in front of our door was flooded after a rain, because the existing drain did not work. When this was reported, the staff did not seem to« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest,
Thank you for your review and we apologize for any inconvenience that you may have had. Please know that we are constantly updating our rooms to satisfy our guest needs.
Thank you,
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This hotel succeeded at providing a safe location to sleep but failed in almost every other way. The lights in my room didn't work, the wake-up call I asked for never occurred...
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This hotel succeeded at providing a safe location to sleep but failed in almost every other way. The lights in my room didn't work, the wake-up call I asked for never occurred, and after taking 10 minutes to log me in as a hotel guest, the wifi crashed for the rest of the night. The bed and pillows were of low quality and were uncomfortable, and the room was dingy. But it was located near downtown Silver Spring and it appeared to be safe. That made it worth the one-night discount rate.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest,
Thank you for your review. Based upon your review we have had maintenance update all our rooms. To make sure they are fully equipped for a pleasant and a comfortable stay. We do apologize for any inconvenience you may have had. Please do come check out our changes to the property during your next visit.
Thank you
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This hotel is the worst of the worst. I am very disappointed with the maintenance of this property and it's lack of cleanliness. The rooms were very dirty the grounds were ver...
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This hotel is the worst of the worst. I am very disappointed with the maintenance of this property and it's lack of cleanliness. The rooms were very dirty the grounds were very dirty and to top it off the area is very dangerous when someone knocked on my door at 3 AM!!! I did not feel safe at all. I have stayes in some of the worst hotels in China and this place was even worst! There were a bunch of questionable looking characters hanging out in front of their hotel room with the doors open looks like they live there. This type of setting was not inviting.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Villeric, Thanks for your review, Know that we are constantly updating our property and inspecting each room for its cleanliness. No that your comments are not taken lightly, and our goal is to Wow each guest with the best service. Our hotel is located in a Metropolitan area that has greatly improved of the year. Thanks again for your feed back.
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Over all a horrible stay. Front door was broken and wouldn't lock. Fridge door was falling off and wouldn't stay cold. Pool was broken one of the reasons I choose that hotel. ...
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Over all a horrible stay. Front door was broken and wouldn't lock. Fridge door was falling off and wouldn't stay cold. Pool was broken one of the reasons I choose that hotel. All the ice makers were broken. No coffee, soap, shampoo in the room.« less