- Bookings are made and a contract between You and Us comes into effect when We accept a reservation from You. We will accept a reservation when We have confirmed Your reservation and received 50% non refundable deposit of first nights stay with us. Full payment is due on arrival at The Richmond Arms

- Bookings must be paid for using an acceptable and valid credit or debit card.

Prices

- All published rates include VAT where applicable (and local taxes)at the current rate.

- Rates are per room per night. If you have selected supplements they will be added to the total price of the Booking. Rates do not include other costs you may choose to incur during your stay (unless otherwise stated).

- Rates quoted are correct only for the specific number of guests, nights and dates shown. Should You change the number of guests, dates or room nights, then the rates are subject to change.

Availability

- In the rare case that due to unforeseen circumstances we cannot deliver Your requested accommodation, you will be offered alternate accommodation.

Arrival and Departure

- Check- in times are specified on your Booking Confirmation. Check-in times outside those specified must be confirmed with Us prior to arrival. The Check-out time is also specified on your Booking Confirmation.

Cancellations

- If you cancel Your Booking within 72 hours of the scheduled Check-in time we require the full balance of Your stay. If you cancel Your booking more than 72 hours before arrival then 50% of the first nights accommodation taken at Booking will not be refunded.