Want to learn more? Send through your resume to careers@homeloanexperts.com.au.

Current vacancies

Trainee Mortgage Broker

We’re looking for an individual with a heart of gold and a curiosity for home loans and investing. You may be a recent university graduate or a property investor in your own right with a burning desire for a rewarding job with a real career path.

During your career, you’ve developed an unhealthy obsession with numbers and problem-solving.

*We cannot make guarantees on future earnings of upfront and trail commissions. These figures are based on the current commission rates of one major bank as at March 2017.

What it’s like working at Home Loan Experts

Work culture

We have a flexible working culture; young, positive and energetic.

We’re free of the office politics and corporate nonsense that you find at many banks and large brokerages.

Importantly, we’re not a franchise so we’re the captain of our own ship.

Your voice will be heard in an environment with a flat management structure and a supportive team of brokers, broker support, marketing professionals, technical support and administration staff to assist you.

We love our morning coffees, our team lunches and celebrating the outstanding work of our brokerage team and support staff with quarterly awards.

Our Rhodes office is modern, large and state-of-the-art, complete with:

High-speed fibre-optic internet.

Intel Core i5 laptops available for each employee.

Beautifully-designed client meeting rooms.

PS4 and Netflix to take some time out during a busy day.

Ping pong table. Yes, we have a ping pong table.

You’re also within walking distance of great cafes and restaurants along Rider Boulevard in Rhodes.

If you want to succeed but don’t want to spend your days in a stuffy corporate environment, send your resume through to careers@homeloanexperts.com.au.

We’re financially stable

It may sound like a moot point but you’d be surprised to know how many brokerages and franchises are in a poor financial position.

Worse still, they won’t tell you!

We have plenty of funds on standby which means you never have to worry about your trail commission being gouged by the business. This happens in other brokerages!

It also means that we’re able to fund extra professional development and courses that you may wish to undertake during your career such as sales training or property investing.

In many cases, we will cover the full cost of these courses because we encourage continuous learning.

We’re completely online and (almost) automated!

Our website

We’re a completely online mortgage brokerage meaning that we can assist borrowers Australia-wide and even overseas.

Our pride and joy is our website, an industry-leading library of free consumer information that generates more than 170,000 visitors a month and great quality leads covering a range of niches (listed below).

We’ve long recognised that the best way to build initial trust with our clients is to be transparent about the home loan process and how banks assess applications.

In fact, many of our current mortgage brokers initially found us through our website!

Automatic leads distribution

The next powerful tool in our arsenal is how leads filter in from the website into our automatic lead distribution system.

In this way, you can turn leads off and on like a tap.

Let’s say you decide to be active on leads on the weekend.

The lead distribution system will assign you the lead so you can contact the client straight away, increasing the chance of conversion.

Conversely, if you have enough in your pipeline or you simply want to take a holiday, you can switch off!

No other brokerage or franchise in Australia offers this luxury!

Client Relationship System (CRM)

After you assess the customer and decide on the most appropriate loan product, new applications are submitted to the lender via our aggregator Connective.

Connective is one of the leading aggregators in the industry, boasting a robust CRM system and excellent commission administration so you’re paid on time and in full.

We can’t fix a lot of the inefficiencies that happen in the bank but we work hard to invest in automated systems, processes and administration to make your day-to-day work easier.

How is our customer value proposition unique?

Our mission is to be the number one specialist mortgage brokerage in Australia and to operate ethically for the benefit of society.

Unlike other brokers out there and even bank staff, we’re credit experts in the truest sense of the word.

This means that customers are calling us because they have a problem and need a solution rather than simply wanting a cheap interest rate.

How are mortgage brokers actually paid? I’m quite confused regarding the remuneration structure. I’ve heard brokers are independent contractors but there are also PAYG ones it seems. And then there’s different commission types – trail commission and upfront commission. Sounds great but how does this work?

A lot of mortgage brokers are indeed self-employed contractors and there are brokers who are PAYG with a base salary as well. Being independent can be tough, especially when starting out your career. Going for a position with a base salary gives you a certain amount of security. Yes, there are two main commissions that you can get. They are based on a percentage of the loan amount and the Loan to Value Ratio (LVR). Put simply, lenders like long term loans and they will continue to pay the broker trail as long as the client stays with the same mortgage and they don’t fall into arrears. However, to be clear, mortgage brokers don’t work for the banks although there are some mortgage brokerages that are partly-owned by banks and larger lenders. You can also earn bonus commission depending on the quality of the submission (ratio of loan application received without any errors).

How do you guys train newbie recruits? I like the idea of becoming a broker but I have no training or education on it right now so I’m a completely clean slate. I would like to know how you can actually train somoeone like me in credit, customer service and professional development. Also, how can a mentor help / what does mentoring include?

Hi Midas,
That’s okay because we are one of the few mortgage brokers that have an operations manual, loan processing manual, process checklists and auditing procedures. On top of this, we have a detailed and comprehensive training program with our in-house trainer as well as online materials that you can look up and study anytime. Our initial training contains 40 modules designed to turn you into an expert. You also have access to some of the brightest minds and most experienced specialists to learn from. If you’d like to check out more about our systems, people and training, do check this out:https://www.homeloanexperts.com.au/about_us/our-systems-people-training/

Hewad

Hi,

I have already begun the process of becoming a member with the MFAA. They require a PI insurance certificate and a CIO or EDR certificate. If I am successful in a position with Home Loan Experts, will you provide me with the two certificates so I can become a member with the MFAA?

Hi Hewad,
Yes if you join us then you’d be under our PI Insurance and we’d pay for your CIO membership.
We allow people to join the MFAA or FBAA however we pay for the cost if you join the FBAA.
Best of luck

We’re experts at finding the right home loan solution for our customers