ever since the new update called artemis came out. Most of the online games I used to play dont work now because mcafeee is holding back somoe files. mcafee is holding back files on my computer whch is worth over 7gb which includes games and movies. how do i get the files back and how do I degrade mcafee toa version where there is no artemis

When submitting samples via E-mail all samples must be packaged in a .ZIP file. When creating this .ZIP file, it is important to understand that the .ZIP can be no more than 3 megabytes in size and can contain no more than 30 files.

Additionally, any .ZIP file created must be password-protected using the password "infected" (minus the ""). Failure to follow these guidelines will cause your submission to be rejected.

If they state that it is infected reply immeditaely to that email disputing it.

Post back with the submission case number and hopefully the technicians who patrol this section can then take a look at it also.