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The Augusta-Richmond County Public Library Board of Trustees consists of 13 members, representing the Richmond County Districts, the County Commission, and the Richmond County Legislators. The Members are:

Mr. Loran Gray. Mr. Gray represents District 2.

Ms. Lillie Hamilton. Ms. Hamilton is a legislative representative to the board.

Ms. Jacqueline Johns. Ms. Johns represents District 6.

Ms. Sue Pittman. Ms. Pittman represents District 7.

Ms. Mary Davis. Ms. Davis is the County Commission's representative to the Library Board.

Ms. Brenda Morton. Ms. Morton represents District 1.

Ms. Lyndsey Hix. Ms. Hix is the President of the Friends of the Library, and serves in an Ex Officio capacity on the Board.

Ms. Magdalene Newland. Ms. Newland represents District 3.

Ms. Faye Smith. Ms. Smith represents District 5.

Ms. Gwendolyn Rountree. Ms. Rountree is a legislative representative to the Board. She is the Board's president.

Mr. David Scott. Mr. Scott is a representative of the Young Mens Library Association, and serves in an Ex Officio capacity on the board.

To contact a Library Board member, please call the library at 706-821-2600, or send email.

Would you like to see your library develop and grow?

Two ways you can support your local library are by being a Library Volunteer or by joining the local Friends of the Library group. You may want to do both! Your library needs your help and you would be making a difference in the community.

Friends groups are library advocates who join together to support library events and sponsor fundraising and other activities that boost library services. Friends groups often publish newsletters and provide special programs for members. Contact your library for information on the local Friends of the Library group. Check the links here too, to see information about two of the Friends groups that now exist.

Volunteers

You may be able to volunteer a little of your time and talent to help provide library services. Some of the things volunteers help with in our area now are: organizing books and newspapers, helping with craft workshops and storytelling, putting up displays, and even computer training and financial workshops.

Want to help with Friends of the Augusta Bookshop at the Headquarters Library? Click here.

If you wish to volunteer as a friend in some other capacity, Click here.

POLICY ON DONATIONS OF ART WORK

Although the Library is not an art gallery and has limited space for exhibition, it does accept some donations of works of art or collectibles. The acceptance or rejection of donations will be at the discretion of the director or library manager for each county. Any disputes regarding acceptance may be submitted to the respective county library board.

The appraisal, for income tax purposes, of a gift to the Library is the responsibility of the donor as it is necessary for the donor’s tax returns. Also, the Library does not have an appraiser on staff or the funds to pay an outside appraiser. If the work has been appraised for tax purposes, a copy of the appraisal must be given to the Library at the time of the donation. The Library will issue a letter to the donor acknowledging receipt of the gift and of the appraisal letter. The acceptance of the gift and letter does not mean endorsement of the appraisal by the Library.

All gifts must be unconditional, transferring ownership and all rights of ownership to the library. Gifts are accepted only with the understanding that the library has the right to determine retention, location or disposal of the gift. The library may sell the item for value and use the proceeds for any purpose appropriate to the library’s mission.

For further information on donation or acceptance of art works contact the director or library manager of the appropriate county.

Internet Use Policy This policy applies to all users of the Augusta-Richmond County Public Library computers or networks. In agreement with CIPA Regulations, all Library public access workstations use filtering software to access the Internet. Adults 18 or older who need unfiltered access for any lawful purpose may request it from a staff member. Unfiltered access will be granted on a per-search basis.

Purpose To fulfill our mission, the Augusta-Richmond County Public Library provides access to a broad range of information resources, including those available through the Internet. We make this service available as part of our mission to be the community’s place for learning, fun and adventure, access to innovative technology, creative solutions to information needs, and service excellence empowering personal and professional growth.

The Library only assumes responsibility for the information provided on the home page and the supporting web pages resident on this server. Augusta-Richmond County Public Library has no control over the information accessed through the Internet, other than the content provided on the Library’s web site. Internet resources offer links to many valuable local, national, and international sources of information. However, not all sources on the Internet provide accurate, complete, or current information. A good information consumer evaluates the validity of all information found.

Supervision of a child's access to the Internet is ultimately the responsibility of the parent or guardian; the Library does not have the right or responsibility to act in loco parentis (on behalf of the parent/guardian). However, in accordance with the Children’s Internet Protection Act (CIPA ~ Public Law 106-554), the Library does filter Internet access for both minors (persons under the age of 18) and adults to certain visual depictions that are (1) obscene (as defined in section 1460 of title 18, United States Code), or (2) child pornography (as defined in section 2256 of title 18, United States Code), or, with respect to use of computers with Internet access by minors, and (3) harmful to minors. Furthermore, all customers must abide by section 16-12-80 (b) of the Official Code of Georgia, unless dissemination of the material is permitted, as provided in Section 16-12-80. The Library is compliant with state policies which prohibit the intentional or knowing display of such materials, while being reckless about whether a person, and especially a minor, is present who will be offended or alarmed by the display.

Responsibilities of Users Rules Governing Use Software has been loaded on most public access computers to provide internet usage in one hour session increments. This software requires the user to log on to the computer using a bar code, either from their own PINES Library Card or a guest pass supplied by the Library. Library patrons are limited to two (2) one hour sessions per day. Computer users must respect the established time limit and honor any staff request to end their session.

Users may not:

Circumvent filtering or blocking software, or other security measures to access visual depictions deemed (a) obscene, or (b) child pornography, or (c) harmful to minors, as defined in the Children’s Internet Protection Act (CIPA ~ Public Law 106-554).

Circumvent public access computer time management software, or procedures.

Use the workstations or laptop devices to gain access to the Library's networks or computer systems or to any other network or computer system.

Obstruct other people's work by consuming large amounts of system resources or by deliberately crashing any Library computer system.

Attempt to damage computer equipment or software.

Attempt to alter software configurations.

Attempt to cause degradation of system performance.

Use any Library workstation for any illegal or criminal purpose.

Violate copyright laws or software licensing agreements in their use of Library workstations.

Engage in any activity that is deliberately and maliciously offensive, libelous, or slanderous.

Install or download any software.

Violations may result in loss of access. Staff is empowered to terminate or extend a user session if appropriate. Unlawful activities will be dealt with in an appropriate manner, including notification of law enforcement authorities.

Supervising Children’s Use It is the Library's policy that parents or legal guardians must assume responsibility for deciding what resources (e.g., online catalog, web site search engine, subscription databases and electronic books, journals or articles) are appropriate for their children. There will be some resources that parents may feel are inappropriate for their children. Parents should let their children know if there are materials that they do not want them to use. Parents should supervise their child's Internet sessions.

In agreement with CIPA regulations, all Library public-access workstations use filtering software to access the Internet. No filtering software can control access to all materials that an individual may deem inappropriate. Augusta-Richmond County Public Library does not guarantee the total effectiveness of technological protection measures such as filtering software.

Information on teaching children and teens to avoid the dangers that exist on the Internet can be found at NetSmartz: http://www.netsmartz.org/index.aspx. This site is sponsored by the National Center for Missing and Exploited Children.

Choosing and Evaluating Sources The Internet is a global entity with a highly diverse user population and information content. Library customers use it at their own risk. The Library cannot protect users from materials they may find offensive. In choosing sources to link to our home page, we follow generally accepted library practices. Beyond this, we do not accept responsibility for content found in an Internet source. We are not responsible for changes in content of the sources to which we link, nor for the content of sources accessed through secondary links. As with printed information, not all sources on the Internet provide accurate, complete, or current information. Users should evaluate Internet sources just as they do printed publications, questioning the validity of the information provided.

Printing and downloading are available at all sites, although these services may not be available from all workstations.

Copyright U.S. copyright law (Title 17, U.S. Code) prohibits the unauthorized reproduction or distribution of copyrighted materials, except as permitted by the principles of "fair use". Users may not copy or distribute electronic materials (including electronic mail, text, images, programs or data) without the explicit permission of the copyright holder. Any responsibility for any consequences of copyright infringement lies with the user; the Library expressly disclaims any liability or responsibility resulting from such use.

The Library expressly disclaims any liability or responsibility arising from access to or use of information obtained through its electronic information systems, or any consequences thereof.

Approved June 23, 2014 by the Augusta-Richmond County Library Board of Trustees

The Augusta-Richmond County Public Library makes available its meeting rooms for informational, educational, recreational, civic, and cultural purposes. Public use of library rooms is subject to availability and compliance with the terms of this policy. When the meeting rooms are not being used by the library or library-sponsored or co-sponsored events, the space will be made available to the public on equal terms, regardless of the beliefs or affiliations of individuals or groups requesting their use. Provision of library meeting rooms for public use does not constitute endorsement by Augusta-Richmond County Public Library System.

FREE USE OF LIBRARY MEETING ROOMS

Library meeting rooms are available for use, free of charge, to groups or individuals meeting all of the following criteria:

The group or organization sponsoring the event must be a 501(c)3 non-profit group or an individual or group that is indisputably not commercial in nature. Determination of whether a group or individual meets these criteria rests with the Library Director or his/her designee.

Library meeting rooms are available for educational, cultural, informational or governmental/civic activities. These activities may include public lectures, panel discussions, workshops and other similar functions. No commercial sales or profit-making uses of the meeting rooms are allowed.

Meetings/events/programs must be open to any member of the public who wish to attend, within the maximum allowed capacity of the space.

With the exception of library-sponsored or co-sponsored events, no fees or donations may be solicited or collected for admission to, or participation in, any such program, meeting or event, nor may any sales be conducted, or any business conducted which is entrepreneurial in nature or intended to realize profit for the sponsoring individual, group, or organization at a later date.

Note: If food is served, a facility maintenance fee may be charged (see attachment 1).

RENTAL OF LIBRARY MEETING ROOMS

Individuals or groups who do not meet the criteria for “free use” will be required to pay a maintenance fee as outlined in Attachment 1.

OTHER REQUIREMENTS

A contract must be signed prior to the fulfillment of a reservation. See Attachment 2. A copy of the signed contract will be given to the signer.

Only persons with an Augusta-Richmond Public Library Card may sign the contract.

Items in the rooms include table(s) and chairs. Some rooms are also accompanied by audiovisual equipment and caterer’s kitchen.

If the room is left as it was found, the individual/organization may be permitted to reserve library space again in the future. If the room is left damaged, untidy, or in a disarray (as determined by the Library Staff), the individual/organization may be suspended from using the facility for future engagements. The contract signer may inspect the room PRIOR TO the event and give a “physical” note of facility condition/problems to the meeting room coordinator. This note will immediately be attached to the contract.

Reservations are made on a first-come, first-serve basis, and may not be made more than two months in advance.

If an individual/organization fails to show for a reserved time slot, after 30 minutes the library may cancel the reservation and allow another use of the room.

If an individual/organization fails to utilize a meeting room reservation without notifying the library of the cancellation at least three days prior to the scheduled use, the library may decline to schedule any further reservations for that individual/organization.

The library is not responsible for connecting or troubleshooting personal computers, electronic, or communication equipment brought to the library by room users.

When making a reservation, please take into account the time needed to set up and cleanup for your event. An individual or group may not enter the meeting room before their reserved time or stay past the allotted time.

Library sponsored events or co-sponsored events will be considered first, before room reservations are made.

Although rarely, a reservation can be canceled by the Library Director. If this should happen, the Library will make every effort to notify the individual/group of the cancellation within 24 hours of the scheduled reservation.

Meetings, events, programs or activities that might disturb regular library operations are not permitted. If a meeting or event in progress does disturb regular library operations, the library reserves the right to immediately terminate the meeting or event. The group, upon notification of a disturbance, will immediately discontinue the disturbance or vacate the premises.

Library staff is not available to assist with setup or cleanup. You are responsible for room setup, decoration, clean up, takedown of tables and disposing of your garbage. The library will not supply materials, photocopies, or office supplies for your function. You must provide your own materials and supplies and take them with you when you leave. However, the library will provide garbage bags for trash, a broom, and vacuum cleaner to assist in your cleanup.

No material of any kind can be posted directly on the walls of the meeting rooms.

Only library staff members are allowed to move the divider wall at the Main Library. If the wall needs to be moved, please notify the front desk.

Please notify the Meeting Room Coordinator at least 48 hours in advance of a need for audiovisual equipment or Wi-Fi access. The library will provide Wi-Fi passes at no charge, but we must be notified in advance.

Any event scheduled after normal operating hours for the library requires a non-refundable, after-hours staffing fee (this is in addition to the maintenance fee) AND the presence of a Marshal’s Office security for the ENTIRE length of the event. The library will arrange security, but the individual or group is responsible for payment to the deputy. The After Hours Staffing Fee is $50.00 per hour. The cost of the deputy is in addition to the Staffing Fee. The cost for the deputy will be provided to you during the reservation process.

Any event at which alcohol is served requires that a deputy be hired.

Meeting rooms are not available until the library is officially open for business. No exceptions.

Solicitation, admission fees or other charges, money-raising activities, and/or sales are not allowed.

The individual booking the room and signing the contract must be at least 18 years old. Children must be supervised by an adult at all times.

Smoking, open flames, burning incense, and lit candles are not allowed. Illegal drugs are not permitted on the premises. Alcohol intoxication is not permitted. Individuals who behave disorderly will be escorted out of the library facility immediately. Please see Patron Behavior Policy.

No illegal activities are allowed.

The library establishes capacity for each room. Groups are responsible for ensuring attendance at meetings does not exceed capacity. See room capacity at Attachment 1.

Groups meeting on Sundays may only have an event lasting from 2pm-5pm in the first floor auditorium of the Main Library.

All groups must complete a Meeting Room Attendance Form and leave it at the library Circulation Desk.

Library staff may attend or observe any event at any time.

The library reserves the right to deny future usage of meeting rooms if an individual or group fails to comply with all policies.

The Meeting Room Coordinator at the Main Library can be reached at: 706-821-2634. See branch libraries’ contact information on Attachment 1.

The Library assumes no responsibility for personal injuries, thefts, or losses of private property while on or using library facilities.

Attachment 1

Main Library Meeting Rooms Capacity and Maintenance Fee

Full Auditorium (Maintenance Fee: $40.00 per hour)

Dimensions: 60x60 = 3600 square feet

Capacity:

Theater: 288

Classroom: 180

Dinner: 150

Reception: 288

Half Auditorium (Maintenance Fee: $20.00 per hour)

Dimensions: 60x30 = 1800 square feet

Capacity:

Theater: 144

Classroom: 90

Dinner: 75

Reception: 144

Atrium (Maintenance Fee: $25.00 per hour)

Dimensions: 40x25 = 1000 square feet

Capacity:

Theater: n/a

Classroom: n/a

Dinner: 50

Reception: 100

Other Meeting Spaces (available only during library hours):

Writing Lab: seats 16-20 people (no food allowed, no fee)

Computer Lab: seats 16-32 people (no food allowed, no fee, up to 3 days per week and a maximum of 6 days per month may be reserved, library-provided laptops are not guaranteed)

Teen/YA Area: seats 100 people (no food allowed, no fee)

Second Floor Open Lounge Area: seats 40 people (no food allowed, no fee)

Third Floor Executive Board Room: seats 30-40 people (reservations must be approved by Library Director)

Children’s Programming Room (for children’s events only, $50 per day)

Attachment 1 - Continued

Branch Libraries Meeting Room Capacity and Maintenance Fee

(Please call each individual Branch to make a room reservation)

Diamond Lakes Branch Library

101 Diamond Lakes Way

Hephzibah, GA 30815

706-772-2432

Meeting Room Capacity: 60

Conference Room Capacity: 10

Maintenance Fee: $25.00 per day

Friedman Branch Library

1447 Jackson Road

Augusta, GA 30909

706-736-6758

Meeting Room Capacity: 55

Conference Room: 15

Maintenance Fee: $25.00 per day

Maxwell Branch Library

1927 Lumpkin Road

Augusta, GA 30906

706-793-2020

Meeting Room Capacity: 60

Maintenance Fee: $25.00 per day

Wallace Branch Library

1237 Laney-Walker Boulevard

Augusta, GA 30901

706-722-6275

Meeting Room Capacity: 75

Maintenance Fee: $25.00 per day

Attachment 2

CONTRACT FOR LIBRARY MEETING ROOM USAGE

By signing this contract, you understand and agree that you are liable for library property.

I have read and understand the Meeting Room Policy of the Augusta-Richmond County Public Library System. I understand that I am responsible for the room setup, decoration, cleanup and takedown of tables and chairs. I am also responsible for payment of the maintenance fee (when required), payment of the After Hours Staffing Fee (if applicable), and payment for the Marshal’s Office security (if applicable). As signer of this contract, I will be held responsible for damages to or theft of library property. I understand the Library will seek compensation for its loss(es) to the extent allowable under the law. I have been advised that surveillance cameras are in use on the library property. I have received a copy of the Meeting Room Policy and Patron Behavior Policy.

Note: All lines on this contract must be completed.

Name (Printed): _________________________________________________

Organization: ___________________________________________________

Mailing Address: _________________________________________________

Phone Number: __________________________________________________

Email: __________________________________________________________

Room/Space Reserved: _____________________________________________

Occupancy/Reservation Date and Time: ________________________________

Signature: _______________________________________________________

Date Signed: ______________________________________________________

****************CUSTOMERS DO NOT WRITE BELOW THIS LINE******************

The Augusta-Richmond County Public Library seeks to provide materials and services to the public in an environment that is safe, pleasant, and conducive to comfortable library use. Therefore, the Library has adopted the following policy for behavior. Library staff members and security guards have been authorized to enforce these regulations. When noncompliance takes place, the staff may require a patron to leave the library premises and may call the police.

You are welcome to:

Ask questions of staff and receive needed information in the library

Borrow certain materials by using your library card through established lending procedures and take them home for use, treating them carefully so others may use them after you are finished

Bring your children to the library and enjoy materials and programs

Use the materials in all public areas of the library. The Augusta-Richmond County Public Library is committed to ensuring the safety of all its patrons, with a special emphasis on the safety of children in our libraries. For this reason, the materials, services, and equipment in the children’s areas are intended primarily for the use of children, their parents and/or caregivers. Others needing to access materials or services specific to the children’s area do so with the understanding that the library staff will determine whether or not a particular use or activity is appropriate in the children’s area. Thus, patrons may be asked to use alternative area of the library, at the discretion of the library manager or designee.

Read, study, type and write while using library materials

Register and use free library computers

Speak quietly with others in the library

The following activities and behaviors are prohibited:

Engaging in any physically intimidating or assaultive behavior; making any threats of violence or unlawful activities. The Library has a policy of zero tolerance for threats and acts of violence. Any person engaging in such behaviors will be immediately ejected from the Library.

Possessing, selling, distributing, consuming or being under the influence of any alcoholic beverage, illegal drugs or controlled substance

Trespassing by entering or remaining on Library premises after having been notified by an authorized individual not to do so, and entering or remaining on the Library premises during the period in which an individual has been banned from the premises

Refusing to follow the reasonable directions of Library staff and security on duty

Engaging in any behavior that a reasonable person would find to be disruptive, harassing, or threatening in nature to Library users or staff including: excessive or disruptive conversations, talking loudly, screaming, banging on computer keyboards, using electronic equipment at a volume that bothers others, rowdiness, running, noise, vandalism, obscene or vulgar language, stalking, prolonged staring, lurking, offensive touching, and obscene acts such as sex acts and indecent exposure, or following another with the intent to annoy or intentionally behaving in a manner that could reasonably be expected to annoy or disturb other patrons

Neglecting to provide proper supervision of children or leaving children under the age of 9 unattended on Library premises per the Library’s Unattended Child and Child Safety Policy

Engaging in any sexual contact, activities or conduct

Selling, soliciting, surveying, distributing written materials, panhandling or canvassing for any political, charitable or religious purposes inside a library building, doorway or vestibule without prior authorization of the Library Director or designee

Smoking or other use of tobacco products

Eating while using Library computers or in spaces designated as free from food

Sleeping, napping or dozing in or on Library premises

Not wearing shoes or shirt within the library

Entering or remaining upon library premises with a bodily hygiene so offensive that it constitutes a nuisance to others

Moving furniture without the express consent of the library staff or use of furniture in any manner that may damage the furniture, to include placing feet on the furniture

Using library materials, furniture, equipment or facilities in any manner inconsistent with the customary use thereof or the theft or intentional damaging of library materials including: mutilation of library materials by marking, underlining, removal of pages, removing electronic detection devices or in any way defacing library property furniture, equipment or facilities

Bringing in more than two bags; no more than two bags of any type may be brought into the library.

Blocking of aisles with personal items or leaving such items unattended on library premises at any time; items may be removed from the library premises if they reasonably appear to be abandoned or have been left unattended for 30 minutes or more

Interfering with the safe and free passage of library staff or patrons on the premises, including but not limited to the placement of objects in hallways, aisles, flooring or elsewhere in a manner that impedes the free passage of such persons about the library

Bringing any animal into the library except service animals

Entering non-public areas of the library without permission

Improperly using library restrooms or facilities for purposes such as bathing, shaving or changing clothes

Taking library materials into rest rooms

Violating the Library’s rules for acceptable use of the internet and library public computers. A user accepts these rules before accessing the Internet through a library computer. Copies of these rules will be made available by staff upon request. See Internet Use Policy and Guidelines.

Engaging in any activity in violation of federal, state, local or other applicable law, or Library policy

Stealing, damaging, altering, or inappropriate use of Library property in Library facilities or on Library grounds, including computer hardware and software, printers, copiers, phones, and other equipment

Concealing library materials for the exclusive use of an individual or group

Refusal to abide by library regulations regarding the return of materials and payment of fines

Library Response to Violations of Behavior Policy

Any person who violates the behavior policy will be handled in a professional and courteous manner by staff, but the degree of the violation will determine the response. Staff is instructed to call 9-1-1 immediately in response to any behavior that is deemed dangerous. Staff will call the police for any behavior that is in violation of federal, state or local ordinances. Staff will call the police if a person or group of persons is asked to leave the library and they refuse to leave and/or become difficult with the staff member. For most other inappropriate behavior, one warning will be given. Continued violations will result in patron being asked to leave the library for the day. A serious violation or repeated violations, or a violation where the police are called, may result in longer exclusions from the library up to permanent banning from the library. An individual who is banned from the library may be criminally charged with trespassing if they return to library property during the term of the ban. Any individual who is banned and whose library privileges have been revoked, may request to have the decision reviewed by the Library Director after the suspension period has ended.

Approved June 23, 2014 by the Augusta-Richmond County Library Board of Trustees

The East Central Georgia Regional Library participates in PINES, the state wide circulation and cataloging system. The following regulations are in compliance with PINES regulations and requirements.

Library cards are free to all residents of Georgia. Persons who attend school, own property or are employed in Georgia are also eligible for a free PINES card. PINES cards are valid for 2 years.

Property owners who do not reside in Georgia may be required to show proof of ownership, such as a tax bill or deed. Persons employed in Georgia or attending school in Georgia may be required to show proof of employment or enrollment.

Out-of-state cards are available to persons living outside Georgia who do not meet the above criteria for a $25 annual fee, payable at the time the card is issued. A temporary card is available for a $12.50 charge and is good for 6 months.

Signing a PINES card application denotes acceptance of responsibility for lost or damaged materials.

There is no minimum age for a child to receive a PINES card. A parent or legal guardian may register a child. Parent or guardian must show proper ID to register a child. A parent or guardian must sign the application for all children under 18. Signing a child’s PINES card application denotes acceptance of responsibility for all fines, lost or damaged materials charged on that card.

A library card is required in order to check out materials.

Proper identification must be presented to register.

An applicant for a new card is required to provide proper ID, which includes current local address.

Acceptable ID for a PINES card: a) photo ID showing current local address, OR b) photo ID and one item from approved list (see below) showing current, local address (if photo ID does not have correct address), OR c) TWO (2) items from approved list showing current, local address.

Acceptable ID includes a valid driver’s license, a valid voter registration card, checks with pre‐printed addresses, a utility bill, tax receipt or other piece of mail that shows the user’s name and present address. The registering library is responsible for ensuring that a correct address is obtained.

Applicants for a card must complete and sign an application form, available at any PINES participating library’s circulation desk. Parents or guardians of children under the age of 18 must sign their child’s application.

The charge for a replacement PINES card is $2.

The Library is subject to an annual audit of finances and financial responsibility, including adherence to pertinent rules and regulations. Due to high losses of material and the requirement of the Government Accounting Standards Board (GASB), which dictates that governments have a responsibility to be accountable for the use of resources and to demonstrate a reasonable endeavor to recover property paid for with tax payer’s money, the library cannot issue a library card to anyone residing at a property whose residents are transient, e.g., hotels, motels, hospitals, halfway houses and mission homes. Persons at these addresses may receive a card which can only be used for computer access and other services which do not include the circulation of materials. If they wish, they also have the option of a deposit card: a deposit is required to cover the cost of materials checked out and the deposit is refunded with the return of the materials and the closing of the account. Also, if a fiscally responsible officer at a transient property gives written acknowledgement, accepting responsibility for loss or damage to material, a card may be issued to a resident of that property.