Using natural language processing to interact directly with patients, this chatbot supports doctors by speeding up the process of diagnosing.

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The medical profession is under increasing pressure. A global shortfall in healthcare workers will reach 12.9 million by 2035, according to the World Health Organization. And in China, the shortage of healthcare professionals is even more acute. In response to this, Chinese search engine Baidu launched a medical chatbot named Melody, designed to speed up the process of diagnosing patients.