The worst agents I've ever used
I was selling my late father in laws house which they seriously undervalued. The guy who I see is now the sales manager was aggressive to me on phone which in hindsight was great because I got another £40.000 and paid £ 2000 less in fees
Only use these guys if you not bothered how much I get or how much commission you pay... read full review

Comment on agent fees

Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: TW

Sales (Prospective customer)
Postcode: TW

1people found this helpful

I was booked in to view a property and when I arrived (having travelled over an hour to get there) they did not have the keys. I said i would wait around in the area for a while for them to get the keys or rectify their mistake. They said they would call me, they did not call me, so i called them, they said they couldnt get through to the seller but they would keep trying I said i would wait a while longer. I then called back 2 hours later and said i could no longer wait and asked that they book... read full review

Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: KT16

Sales (Prospective customer)
Postcode: KT16

1people found this helpful

Shoddy dishonest estate agents. If you have to deal with them to buy a property then watch your back for their dirty tactics. If you're thinking of selling then I'd recommend you go anywhere else. It appears most others on here have the same view... read full review

Hodders are the most conspicuous agent in the Chertsey area. Their billboards are everywhere. I rented two properties over 30 months with them and I hardly know where to start.
Anyway, property number one: after complaining of the fact the landlord was still registered as living at the property -a debt collector's visit which required a long negotiation at the front door to persuade him we merely rented the property alerted me to that.I must say that the agent advised me to move as the landlo... read full review

Hodders are an absolute joke, awful company! Communication is non existent, moved into a property that within 3 months has had to be completely re-wired electrically, due to dangerous c1 faults, a gas leak, water leak, we have damp in the bedrooms and kitchen, the roof fascia is rotten and falling off, the garden has loose paving stones and overgrown trees/ivy... Their response... We are being asked to leave the property in 2 months because suddenly the landlord needs the property back, one mon... read full review

What agent could do to change your mind?

Refund us our money for renting us a house that is absolutely not fit for purpose and shouldn\'t have been let in the first place!

Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: KT16

Lettings (as a Tenant)
Postcode: KT16

3people found this helpful

In the initial days when we put an offer on a rental property we got a lot of attention. There were days when documents were demanded one at a time with phone calls several times a day during the work day. However, when it came to the actual details of wanting to clarify points in the contract or wanting to know about the process of actually moving in after the contract is signed, emails went unanswered and there seemed to be a complete lack of interest at their end. When we wanted clarificatio... read full review

What agent could do to change your mind?

They could have tried to understand my concerns instead of brushing them off and refusing to clarify matters for me. They could also have given me the simple respect of answering my emails within an acceptable time limit without me having to constantly follow up with them.