Three weeks ahead of time I arranged with this company a detailed piano pickup and delivery for a specific date.Price was agreed.They did not show up. When I called I was told they could not find the paper work not do it today, they only had one truck, no one remembered a bout my arrangements although the clerk was reading from the document as we talked! Terrible unprofessional lack of service. complete unwillingness to make other arrangements. I was told to just go elsewhere and stop harrassing them. Odd, since I am the one who sent an agent 140 miles to open up a home and wait for them, and who lost work so I could reicieve the piano on this date, and will now not have a piano in place for a celebration, and now need to scramble to get it out of its present location. I do not recommend them -they are totally unreliable. They clearly are not going to even attempt to make this right. Do not trust these folks.