There was a post to the forums in the last six weeks by a staff member Who said there was a known issue with some of the SmartThings branded devices in the most recent generation when the battery level got under 70%. I don't remember exactly where it was – – I think it was in one of the motion sensor topics but there have been a bunch of those recently and I'm not sure exactly which one. But the first thing I would do is try just putting in a new battery and see if that fixes it.

That would account for the one that isn’t reporting the temp. The other one, though, is over 77% battery. And it is reporting temp. It’s connected. It just doesn’t seem to function in the door context anymore.

I don’t think you’re going to find a battery-operated zigbee or Z wave device which will let you reset just by pushing a button. You pretty much always have to take the battery out. There are mains-powered devices that you can reset just by pushing a button, but you’re not going to put one of those on the garage door.

I have to clean out dirt/dust and sometimes little spider webs from the multi I use on my garage door about every 6 months after that it works fine again…

bamarayne
(Jason "The Enabler" as deemed so by @Smart)
2016-10-05 06:23:18 UTC
#14

You can two contact sensors. Put one at the top and one at the bottom. Place the magnets support that when the bottom one is closed, the door is closed. When the one at the top is closed, the door is open. Just use CoRE and make a piston.

I don’t think you’re going to find a battery-operated zigbee or Z wave device which will let you reset just by pushing a button. You pretty much always have to take the battery out.

I’m going to try an Econolink tilt sensor. If I have to deal with the battery, at least it looks a lot easier to remove and place back. The SmartThings button battery is almost impossible to remove. And when you reset, you don’t have to perform the gymnastics of trying to force that button battery back in while simultaneously pushing a tiny little button.

I still don’t understand why a functioning motion sensor that is sending temperature readings, so obviously it is connected, can no longer sense activity. Unless even 77% is too low. In which case, it’s a dud.

You can two contact sensors. Put one at the top and one at the bottom. Place the magnets support that when the bottom one is closed, the door is closed. When the one at the top is closed, the door is open. Just use CoRE and make a piston.

The difference is that a garage door normally has five possible states: opening, open, closing, closed, and unknown.

There are many use cases when you want to identify a garage door in motion.

If you put a contact sensor in both positions, you might be able to get by by assuming that if both sensors are open the doors in motion, but you don’t know the direction. (And, of course, you have to pay for two devices.)

So it just comes down to the use case details. .

bamarayne
(Jason "The Enabler" as deemed so by @Smart)
2016-10-05 14:31:12 UTC
#17

Shelley_Powers:

I still don’t understand why a functioning motion sensor that is sending temperature readings, so obviously it is connected, can no longer sense activity. Unless even 77% is too low. In which case, it’s a dud

The last time this happened to me, it was wifi interference. I had to play around with wifi channels away from what my hub was using for zigbee, Same symptoms as yours, temperature reports but no open/close activities.

Edit: I had 3 of the v1 ST multis that were being used for door contact and acceleration (mood cube and laundry dryer).