Contact Us

How would you like to contact us?

By Phone

Report an Outage (24-hours a day, 7-days a week): 1-800-611-1911.
If you see a downed power line, call 911 immediately.

Customer Support (USA & Canada): 1-800-655-4555
Call our support line for questions related to your account, including billing and electric rates. If you’re in immediate danger, please call 911.

Payments, Extensions or Payment Options: 1-800-950-2356
If you are having difficulty paying your bill, please contact us right away. You may be eligible for a payment arrangement or other financial assistance.

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Internet Service Problems: 1-800-409-2365
Let us know if you’re having problems with our website and internet services, or your user ID or password.