Pay by Phone

24-hour automated access

Other questions plus payments

You will speak to a customer service agent about your questions first. After all your questions and requests are completed, you will then be transferred to another agent to make your payment. This is to make sure your information is kept secure.

Call 206-684-3000, Monday - Friday 7:30 a.m. - 6:00 p.m. (No fee.)

If your account is in danger of being shut off

If you’ve received a Reminder or Shut Off notice and your service has not been disconnected, you may be eligible for a payment arrangement.

If your service is disconnected for non-payment, you will need to pay 100% of the past due balance and delinquent account fees before your service is restored. No payment arrangements will be made. Please call customer service at 206-684-3000 to make a payment.