Re: HOW TO: forward emails to gmail account

From your in box click preferences at the top, then on the left click email, then turn on forward email. It will then put up a box to let you enter another address. Click save a copy to the server also. I set this up but I do not get all my emails forwaded. Good luck.

Re: HOW TO: forward emails to gmail account

When I click auto forward it brings me to a page that doesn't exist. It says "oops.this page cannot be found."

Is this the path you are taking?

In Xfinity Connect click PREFERENCES.

In Preferences click Email.

In Email click Forwarding.

This will take you to My Account. You may have to enter your password.

The field to forward should automatically open.

Please note that if your user account is a secondary account you will not be able to set up forwarding. The PRIMARY user account holder will have to sign in so you can change it.

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Re: HOW TO: forward emails to gmail account

I followed all these steps and it brings me to the same page.

It says,

Oops. This page cannot be found.

Edit: Gmail can get the emails directly from the comcast server by going to your settings/account and import/add a pop3 email account you own. Enter all your personal information and leave the SSL box empty. You should recieve the confirmation email right away.

Note: I originally tried this with the ssl option enabled and changed the port to 995. Everything went through but, when it came time to recieve the confirmation email I got an error from gmail saying that the email was denied by the comcast server.

Options shown there too, IF you want to save a copy of emails in your Comcast Inbox for that user.

CC

PS You can print these directions by clicking on Options to the right of the post, then clciking on Print.

Need Email Help? Please post the following information in your post.Do you use XfinityConnect? The Full or Lite version?Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)Which browser/version do you use? And- have you cleared your browser cache?Which operating system? XP, Vista, Windows 7, Mac OS XDetails of the problem you are having.

Re: HOW TO: forward emails to gmail account

this is ridiculous. Ive followed multiple posts trying to be able to foward my emails with nothing to show. everytime i am sent to the same location where all i can change are basic setting. Being able to change my password, secret question, etc. doesnt help me do this

Re: HOW TO: forward emails to gmail account

You must sign in with the PRIMARY USERNAME and password. Them when you go to Customer Central by clicking on MY ACCOUNT, you would then click on thevUsername under the Users and Preferences tab. Following these steps you will see Basic Settings and Email Settings fr the Username you clicked on from the Users and Preferences tab.

The key s to sign in with the PRIMARY USERNAME first.

CC

Need Email Help? Please post the following information in your post.Do you use XfinityConnect? The Full or Lite version?Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)Which browser/version do you use? And- have you cleared your browser cache?Which operating system? XP, Vista, Windows 7, Mac OS XDetails of the problem you are having.

Re: HOW TO: forward emails to gmail account

You can only have new email going to the Inbox automatically forwarded. All other email already in the Inbox you would need to manually forward.

Have you checked your Pop up settings?

Which browser/ version are you using?

CC

Need Email Help? Please post the following information in your post.Do you use XfinityConnect? The Full or Lite version?Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)Which browser/version do you use? And- have you cleared your browser cache?Which operating system? XP, Vista, Windows 7, Mac OS XDetails of the problem you are having.

Re: HOW TO: forward emails to gmail account

To have access to forwarding of your comcast email to another email system, you must be signed in as the PRIMARY user on the Comcast account. Once the Primary User is signed in to their Comcast account, tabs with secondary user names also appear. If you are a Secondary User, this method will allow you access to the Forward email buttons and the option to select the account to which to forward your Comcast emails.

Re: HOW TO: forward emails to gmail account

I have called; been on the phone for an hour; was hung up on 4 times. All I want to do is transfer my comcast email to my gmail email address. I spoke with someone in the email dept of comcast and he said he can do it. I have not received any emails as of today. I need this to be taken care of.

Thank you,

Genevieve

Penny636 wrote:

Need help in locating information on forwarding my emails from primary account to a gmail account. Could not locate it on comcast site, called cust service, he transferred me, and that was a dead end!

Wonder why comcast does not have this information easily available. I have Macmail.

Re: HOW TO: forward emails to gmail account

When I click on preferences from my inbox I see forwarding but it tells me to go to My Account and in My Account there is no place for forwarding.

Did you click on Users and Preferences? Do you see the tab for Email Settings?

I am not a Comcast employee, I am a paying customer just like you!I am an XFINITY Forum Expert and I am here to help. For information on the program click here.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Mark it as an accepted solution!

I am not a Comcast employee. I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark it as an accepted solution!

Re: HOW TO: forward emails to gmail account

Re: HOW TO: forward emails to gmail account

It sounds like you have a restricted secondary account. If that is the case, the Primary account holder will have to give you the permissions to make it an unrestricted secondary account, then you should see the tab for Email Settings.

I am not a Comcast employee, I am a paying customer just like you!I am an XFINITY Forum Expert and I am here to help. For information on the program click here.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Mark it as an accepted solution!

I am not a Comcast employee. I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark it as an accepted solution!

Re: HOW TO: forward emails to gmail account

benpaulsen wrote:

Thanks pete, Comcast is my business email. I get 150+ a day, sure don't want to lose any.

ChiliDogg

I don't know who you are replying to, or about what. I'm closing a year-old thread.

I am not a Comcast employee, I am a paying customer just like you!I am an XFINITY Forum Expert and I am here to help. For information on the program click here.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Mark it as an accepted solution!

I am not a Comcast employee. I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark it as an accepted solution!