JOB DESCRIPTION

AlliedBarton Security Services is the industry s premier provider of highly trained security personnel to many industries including commercial real estate, higher education, healthcare, residential communities, chemical/petrochemical, government, manufacturing and distribution, financial institutions, and shopping centers. AlliedBarton provides superior security officer services to protect people, homes and businesses. The most honored security services provider, AlliedBarton consistently delivers exceptional service which creates a differentiated experience for clients and the people they serve. More than 60,000 employees and 120 offices serve thousands of clients with levels of protection that anticipate needs and build enduring relationships. AlliedBarton is headquartered in Conshohocken, PA, and has been American owned and managed since 1957.

JOB DESCRIPTION:

Security operations center (SOC) officers are very important to the safety and security of our clients facilitates. Our SOC officers allow us to accomplish our company s core purpose, which is To serve and secure the people and businesses of our community . They are responsible for the safety and security of the facilities they protect.

The SOC Operator will be a key contributor to the security operations team in the event of a crisis situation that would threaten the safe and secure business operations. This could include, but is not limited to: natural disasters, workplace violence, facility emergencies, fire and issues of serious injury or illness.

SOC Officers perform many tasks throughout their shifts; these tasks may include answering phones, monitoring closed circuit television systems, alarms and other very important facility systems and interacting with our client s facilities managers.

These positions require heavy use of computer operating systems, such as Microsoft and other operating systems.

Essential Functions:

SOC officers may be asked to perform many essential functions at the facility they work at, although not an exhaustive list, these are a few of them:

* SOC Officers ensure the facility is provided with high quality security services to protect people and property.

* Communicate effectively with the security and safety teams at the facility to assure business continuity.

* Build, improve and maintain effective relationships with both client employees and guests.

* Fully embrace security/safety training programs to enhance their ability to advance in their careers.

* Participate in industry specific security/safety training programs to offer our clients the best trained officers at their sites.

* Be aware of and familiar with the site-specific operations performance manual and post orders.

* You may be required to take additional certification training, such as becoming certified in MS Products such as Word, Excel, PPT, etc.

* The SOC Operator will be responsible for the effective and efficient processing of all information relevant to the security operations business. This will include, but is not limited to: effective distribution of all phone calls received, effective distribution of all information received via electronic means (email, intranet, automated service requests, etc.), allocation and assignment of information to the appropriate department or individual and effective documentation of information received and processed.

Qualifications

* Previous contract security, military or law enforcement experience is beneficial

* Outstanding interpersonal and communications skills required.

* A minimum of 1 year of experience in a supervisory role, supervising the performance of team members in a high demand, customer service environment.

* A minimum of 2 years of experience in a security operations center and have proven skills in a security operations center environment.

AlliedBarton is known as the most responsive security services provider and it is our people that differentiate AlliedBarton. Recognized as a training leader, AlliedBarton offers on-the-job, web-based and ongoing training programs for all personnel from security officers through executive level management. Our focus on learning and development and our leadership culture helps our employees grow personally and professionally.

Are you daring enough to be a leader who sees challenges as an adventure* Embark upon an exciting career journey and Dare to be GREAT! Be daring, be GREAT, be one of us!