To restore a DETAGGED domain name, the registrant needs to go to change registrar. The registrant will need to pay a registrar transfer fee of £10+VAT per domain name as well as paying any outstanding fees by credit card. If you want your registrar to pay any outstanding renewal fees you will need to get a reference from them first and enter it on the online form accordingly. The online system will generate a PDF declaration which confirms the new registrar that the domain name in question should be associated with. When you have returned this to Nominet along with the registrant's identification (letterhead, copy of driving licence etc as detailed in the form), we will be able to retag the domain name in question.