Good customer service by the sales man, but GM is arrogant and little care for customer service. GM has ridiculous amount of fees to buy the car... about $980.00 in fees! The highest I've ever came across and they do not negotiate the fees or let your personal bank deal with the TTL because they want to do it to charge you the extra fees that the bank wouldn't have charged. They claim to have a policy, but I'm a fact checker and they never provided the policy even after I asked for it... I would NOT recommend this dealership to anyone because of the management, their employees (sales reps and technitians) were amazing and extremely helpful.

Response from Audi Fort Myers:

Glad your experience went well..

CarGurushttps://www.cargurus.com

Walter

Jul 11, 2016

We contacted the dealer via e-mail and got their response, scheduling an appointment. We were very pleased with the salesperson's knowledge and response to our questions. The only criticism was how long we waited to sign the paperwork.

Response from Audi Fort Myers:

Response from Audi Fort Myers:

Thank you Bill..

CarGurushttps://www.cargurus.com

Michael

Mar 31, 2016

Was interested on buying this Q5, let them run my credit, got approved for
the financing and then had to find out that they can't sell the car because of
a recall. I'd expect way more from a licensed Audi dealer!!!!

Response from Audi Fort Myers:

Jerry,Glad your visit went well with Donnie while you were here.

CarGurushttps://www.cargurus.com

Tellyus

Dec 10, 2015

The sales rep lying to me.
This car have a front damaged and is not repaired, has
been repainted front & rear bumper.
This car didn't washed...too many scratched all over the car.
It looks like a very tired looking car.
Do not trust them, The carfax report was good, but when
you see it, you will be very disappoint.
I just lost $1000....for flying ticket, hotel, rent car for return
home.
Very, unusual dealership...hard to believe, how is he say the
car is in pristine condition...also, sales rep is financial rep
too..
He run my credit report 6 times...normally, they run 2 or 3
times max...after ask me...but....however this dealer very
poor....Please, don't wasting your time and money....
VERY POOR QUALITY...AND IT JUST SIMPLY SAID...ONE
BIG LIAR.............

Old Dealer Reviews

Response from Audi Fort Myers:

I am sorry to hear this, our BDC department is very aggressive in responding to the request.. My guess is the email may of been falling into a spam filter. I wish I could of helped you move forward on a purchase.

CarGurushttps://www.cargurus.com

Justin

Aug 27, 2013

Sent me a series of automated emails begging to know more about
my enquiry and point blank refused to answer my 2 simple
questions: did they have pictures of the interior and could they ship
to California. Stay away.