With more than 90 years experience, Armstrong Moving specializes in local, long-distance and corporate relocation. With 500 trucks on the road and offices conveniently located throughout the Southeast and Midwest, no other moving company can match Armstrong’s capability.

Reviews for Armstrong Relocation

Reviews for Armstrong Relocation

4.7/5.0 Average Rating 88 Reviews

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Mikel

October 10, 2018

Flawless every step of the way.

Penny

October 4, 2018

The moving team was wonderful. They were friendly, professional and knew what they were doing. It was nice having the core group doing all phases of the move- packing, loading, driving, and unloading. They also kept in touch to let us know when they would be arriving to unload. I’d recommend this crew to anyone. I’ve moved a lot but never had such a professional team as these guys. Truly impressed. If I ever move again I’d want this team again!

Omar

October 4, 2018

Team did great job with survey packing and shipping . No issues

Sarah

September 25, 2018

I am still unpacking and will be for months. Darral the driver was great. I am upset that one of the packers left a door open and my cat got out and we never found her. Yesterday I opened a box with the pendulum to my grandfather clock and it did not fit in the box so the packer bent it to fit. It will most like likely need to be replaced. If not for the packers I would have given you a 5. Also they did not empty the drawers in my night stands and I am having trouble getting them open. I
Would not recommend one of your packers for sure.

Tim

September 22, 2018

Overall the move was made easy by the Armstrong team. Packed and delivered within the timeframe promised.

Lisa

September 21, 2018

Everyone was very helpful, friendly and professional throughout our process. I can’t remember everyone’s name but especially Mark Rasmussen and Terri Hardy were super accommodating. The men that loaded the truck were very careful and professional also. I will definitely use United for our next long distance move. I could tell customer service mattered to everyone. The driver in Tucson was very kind as well.

Karen

September 20, 2018

I have moved 5 times - corporate - prior to this move. Without a doubt, best move yet. Both the pack and delivery teams were great.

Stephanie

September 18, 2018

From my first phone call u til after furniture was moved in, was great! Great customer service, with great workers loading and unloading

Deepesh

August 29, 2018

Overall experience was good

Ruth & Aaron

August 18, 2018

We were very happy with our service, overall. It was a pleasure dealing the the agents and drivers.

Erin

August 13, 2018

Overall, it was a wonderful experience. Everyone I dealt with was professional and courteous. Everything was explained thoroughly and care was given to ensure I was informed and prepared.

Christy

July 23, 2018

We were very pleased with the overall move experience. The crew that moved us out as well as the crew that moved us in were both professional and courteous and careful with our belongings.

Elnora

July 23, 2018

Everything went well, staff and movers did a great job.

Tom & Pat

July 13, 2018

Most aspects of the move went very well. However the time-frame estimation was way off and complicated related aspects of the move.

Michael

July 12, 2018

We feel we had a very good crew - excellent on loading and one person less at delivery, which took longer. Lost three lawn tools, which is not a big deal in terms of entire move.

Danielle

July 10, 2018

Staff were consistently friendly and everything went as planned

George

July 10, 2018

The move went relatively well. The movers were courteous and thorough. Unfortunately there were several items packed well and labeled as fragile that were broken. There was a major hitch with the delivery date to our new home. However I paid a requested $1,400+ to change the date. Over all the move went well.

Cami

July 2, 2018

Rob Kiely was great. Sort of a disconnect from when he came and then when the packers showed up. It is like everything was started from scratch and he had no idea what I had to pack. Wallace the driver was great as well!! Didn’t really have any issues with anyone and furniture arrived in good shape.

Stefanie

May 22, 2018

I expected to receive delivery date after the load was picked up. I didn’t hear anything. I called Terry and Rob to help. It still took almost a week before anyone told me the exact delivery date.

Brenda

May 22, 2018

Individuals were professional, responsive, responsible and committed to client satisfaction.

Laurie

May 1, 2018

There was no one available to hook up the washer and dryer on the day of move in because the scheduled 3rd party installer backed out on our move in day claiming that an employee quit. He did nothing to try to get our items installed that day, and it seemed like he really could have cared less if our washer and dryer were installed. Furthermore, we had to pay extra to have someone come out that day to hook up our washer and dryer, along with having several phone calls between us and Terri to try to find someone who would do that. This was supposed to be set and handled upfront prior to the move. This create a huge burden and additional stress that was necessary. It was very unprofessional, and we shouldn't have had to pay additional monies on top of the thousands of dollars that we paid for moving and storage already.

Andy

April 25, 2018

I am very impressed with not only the sales rep who came to my house (twice), but also with the driver who competently and professionally managed his team on both ends, and finally with the coordinator who was outstanding.

Kevin

April 22, 2018

The guys were careful and professional

Lynn And Tom

April 20, 2018

Driver did not seem aware of all details relating to move, e.g. delayed delivery, need for shuttle - but all was worked out in advance.

Sarah

April 18, 2018

Overall move was good. I just wish that the items would have arrived closer to the beginning of the date window as opposed to the last day of the move window.

Karen

April 13, 2018

Most aspects of the move were good. There were a few damages that made us less-than-thrilled, and frankly it seemed like the team didn't have enough people on it to do a top-notch job.

Chuck & Robin

April 12, 2018

Kevin, his brother and Van were awesome from packing to loading to delivery.

Don

April 9, 2018

awesome experience on both ends

Anthony

April 6, 2018

Overall we were very happy with the move.

Joe & Kathy

April 4, 2018

Everything went well

Tom

March 25, 2018

we have used United before and have had no issue. this last move the way the truck was packed was strange. instead of putting all furniture first. but they put boxes and furniture randomly

The crew, Titus, Al and Sam were excellent. They handled all our things with care and made us feel like everything was valuable. They went the extra mile in assuring everything was set up and positioned exactly the way we wanted.

Ilona

March 13, 2018

I liked working with Rob. He was very confident which made me feel like he knew what he was doing. In addition, he said he was a driver at one point which also made me feel like her knew what he was talking about. Terri Hardy was always helpful and checked in with me regularly but the absolute was Kevin and Wayne (our movers). My husband never gives anyone the top scores on a survey but he told me to be sure that they got the best scores possible. Nothing was missing and nothing was broken... this is unheard of at the current time.

Annette

March 12, 2018

I am happy with the overall move. Everyone who was involved with the move was very professional and helpful. I have no complains everything went smooth.

Fran

March 6, 2018

Rob was courteous and layed out every detail. His associate Terri Hardy kept me abreast of the move daily. Sam and Winston were professional, and made sure our furniture was well wrapped and protected. The move in general was great.

Marge

March 3, 2018

All personnel were friendly and helpful. The movers worked hard and took care not to damage items or the homes. Good coordination and communication.

Sharon

February 23, 2018

The entire experience was excellent, from beginning to end. We couldn't be more pleased

Dan

February 16, 2018

They should familiarize themselves on moving reloading components. First they wouldn’t pack empty cases or projectiles when we got straight the packers still wouldn’t pack them

Michael

February 12, 2018

The experience was good, there was a few hicpup's with the initial quote as we had a few high value items. The move in general went well and your customer service was great, calling and keeping me informed.

Cristina

January 29, 2018

The whole process was very well organized, everyone we encountered was efficient and friendly and even cheerful, which made it all the more relaxing. The movers were very careful with everything both loading and unloading. We were very satisfied and very pleasantly surprised given all the horror stories that you hear about moving.

Ruth Ella

January 29, 2018

This has been a long stressful time for me. Finding and closing on a home. When I contacted your company a large load of stress was lifted off me. My move was great from start to finish.

Jane

January 23, 2018

I have never had a move that ran more smoothly - from my initial time with Dereck, to the oversight of Miss Terry, to the teams that were sent - it was a delight to work with each aspect of the move. THANK YOU! I especially loved the kindness, professionalism and experience of Ricky, Austin, Shane and Barton - good team work!!!! I loved that the guys who packed also unpacked, giving me more peace of mind. I have asked for Ricky's email - will keep I'm touch with them.

Keith

January 19, 2018

All those involved for both the pickup and delivery did an exceptional job. They all worked very hard and should be commended!

Harish

December 18, 2017

Driver and the assistants were very friendly and helpful. They made the move very pleasant.

Germaine

December 8, 2017

The move was quick and easy. They settled any outstanding claims very quickly.

Raymond

December 7, 2017

Probably the best move we have ever had The crew was highly competent, always on time, kept us informed and very responsive to our needs. Basically they treated our shipment the same way they would have treated their own belongings. We were also very happy with how we were treated by the sales staff and move coordinator. always on top of the situation.

Jeffrey

November 21, 2017

Sean and his crew were amazing, very careful, very professional and made the painful experience of moving such a long distance as good as it could be.

Bobbie & Bryan

November 17, 2017

So many times we only hear the bad things and complaints but not this time! Kevin and Wayne packed, loaded, delivered, unload and set up our new home. They are two of the most pleasant people I have had the pleasure to know. They were both calm cool and collective when I was stressed. They team worked together like a symphony on both ends of the move. Also, our coordinator Terry was outstanding! Terry answered her phone and replied almost immediately to every email I sent. All three of these outstanding people are an Asset to your Company.

Wes

November 5, 2017

Hardwood floor was scratched while moving refrigerator out the back door. This wasn't a big problem in this case but is something to work on.

William

October 30, 2017

Move progressed as promised and delivery date was earlier than anticipated.

John

October 22, 2017

Both Terri and Mark were fantastic throughout the whole process and I would highly recommend them to anyone in Georgia.

Harold

September 26, 2017

This is my third move using United Van Lines. Each time I have received excellent service. Regarding this move, I was extremely impressed with each person I had the pleasure to deal with starting with Rob Kiely (Relocation Consultant) to Terri Hardy (Relocation Coordinator) to the packers and the loaders, including the driver (Rick). Each stage was professionally handled and supported by continually updates by Terri Hardy. She really provided me the extra comfort in knowing that United was taking excellent care of my belongings throughout my relocation. Thank you for a job well done!

Page

September 18, 2017

The packers and loaders and the driver were excellent
However I am still waiting on a refund due to me from a shuttle charge I did not use and A hotel charge that I had to pay when my move was delayed due to an underestimate of the size of another load on the truck and not room for me.

Solomon

September 13, 2017

Movers were professional and did a great job.Met all of my expectations.

Jamie

September 1, 2017

Very pleased with the packing and loading experience. Everyone was very pleasant. There were some minor damages during the unloading process. Now that we are in the home it appears the boxes are not labeled properly. We are having a hard time finding all of our items. And not sure we have everything. Overall we had a decent experience with Armstrong Relocation, which has been a let down from our first experience last summer where we had absolutely no complaints and was the reason we chose them again over their competitors.

Catherine

September 1, 2017

Took longer than expected for the truck to arrive at the destination, but the services from the beginning to the end was excellent. Karen was awesome.

Don

September 1, 2017

I had a wonderful experience during my move. The people on both end, the packers and the loaders/unloaders were delightful and wanted to seemingly do everything to make sure the move went smoothly. There wer no damages to any item during the move which I thought was incredible in itself. I couldn't have been happier with the entire move process.

Tom

August 29, 2017

Great people, good follow up, very professional

Karen

August 24, 2017

Ricky and his team were very nice and accommodating. We Karen Koontz was helpful and friendly. Derek Duvoisin was professional and thorough when giving his quote. He went above and beyond to help us get services over a weekend. The only negative feedback about experience was that it took the crew much longer to pack and load than they allotted time for. They seemed to work short days, arriving late and leaving early. In the end they had to work extremely late and long to complete the job. It seemed like more people should have been assigned to a job as big as ours. But through it all Ricky & his crew were so kind and nice to work with. We really enjoyed them and appreciated their hard work! We were not happy with the contracted company for crating and laundry. The crate they made was insufficient and they had issues with our laundry despite it being a routine service. Karen efficiently and positively helped us amend those problems. Ricky stepped in and reinforced the crate.

James

August 23, 2017

everything went well.very professional.
from start to finish.satisfied from getting price to move to talking with Karen through move ,and great job by the workers.

Sandy

August 5, 2017

I had to leave during the loading to close on my house so I did not see how the truck was loading my items until it was unloaded after my move.
I required 2 stops in MI, storage & house which was stated in all paperwork. My items were all labeled as such, I explained it to the 1st guys that arrived on moving day & reviewing all items to be moved. I was told it would be packed as such. I was not... boxes labeled as storage were mixed in the house items. I reserved 2 storage bins, when unloading - I only needed 1 as half of the storage was mixed in with the house items. I am now having to move boxes & items to storage myself!
My nightstands were used to put exercise bike (very, very heavy) on top - they now have a permanent indentation on the tops of both. My rugs - which I was told would be shrink wrapped - were just throw into the truck - no wrapping, all need to be cleaned. I was told to leave the shelves in the bookcases - they would be wrapped. They were not wrapped, various scratches throughout all! 1 bookcase completely destroyed! My patio storage box destroyed! Numerous wardrobe boxes were turned on their side - throwing all my clothes off the hangers - I could have just thrown them in the box if I wanted my clothes in a pile! My wooden fireplace surround is cracked on the side! As I am still unpacking - I'm sure I'll find more things ruined as boxes labeled GLASS were packed on the bottom. VERY DISAPPOINTED!

Catharine

August 3, 2017

Generally a good experience but some improvements could be made

Whitney

July 19, 2017

We had a very good experience overall. Rob the estimator was very helpful. Karen our relocation coordinator was great and Ricky Hicks and his crew did a great job! His crew did a very good job packing all sorts of items from paintings to mixers! However one packer, Dwight, a local United employee, did a very poor job packing. He used little paper for padding and put most of my sons' toys in large wardrobe boxes rather than smaller boxes. And then he packed their hang-up clothes flat in boxes rather than using the wardrobe boxes. We will be moving to the house we bought in a few months so I was planning to leave most of the toys in their boxes. Now I will have to repack most of them since the ones at the bottom of the boxes could be damaged from the poor packing. Also his labeling was quite vaugh, which makes finding things challenging to say the least. His subpar work is the only reason I would hesitate to recommend United to friends and relatives.

Jack

July 10, 2017

Professional from start to finish. Great salesperson who understood us, terrific packing team, fantastic loaders and movers, and our driver Michael was the man! Best experience we have had in six cross-country moves. Thank you United!

Anthony

June 22, 2017

The movers were prompt and careful when it came to wrapping and prepping our belongings for the move from GA to CA.

Carmen

June 19, 2017

Shipment sat at the warehouse for a week before moving ... had to follow up a couple of times with Move Coordinator to get a definitive answer on when my shipment would leave.

Janee

June 19, 2017

These guys were awesome! They were on time, professional, friendly, and handled all my stuff exactly how I would have. They were so careful about not bumping into walls or scuffing the floor. The delivery crew was by far the BEST movers I have ever had.

Our movers from start to finish were wonderful. Their names Kelvin and Joe. We moved out of state from Georgia to Florida which in itself is very stressful. They were professional and treated our belongings as if it were theirs. They helped make our move seem effortless. Very respectful and kind. You should be proud that these men represent your company. I wouldn't hesitate to use your company again or to recommend United to family and friends. Thanks, Jack and RuthAnn

Joe & Ginger

May 8, 2017

Hard working and courteous crew! Everything was packed very well. Only missing a couple of small items.

Dawn

May 5, 2017

From the sales meeting with Mark Rasmussen to the timely emails from the company to the wonderful good naturedness and work ethic of the men who packed up my house to the quick turn around and arrival at my new home over 1000 miles away to the work ethic and wonderful attitudes of those who moved me in...all kudos!!!

Linda

May 1, 2017

Some lost / damaged items, Generally OK

William

April 22, 2017

Terry and Mark remained in contact with me through the move process and answered questions and followed up on all questions. Made a complicated process, uncomplicated.

Brian

April 12, 2017

Fantastic experience throughout the entire process from initial estimate through to delivery of my belongings to my new home.

Carol

April 11, 2017

Something heavy must have dropped that caused a chip in wood floor. I understand that this type of issue can happen and did not get upset. A claim was made and the wood floor was repaired.

Jerry

April 10, 2017

All personel were very understanding and helpful. Ramon Rodriguez packed and re-assembled a large computer type desk which was greatly appreciated. The crews here and in Georgia were very professional.

Karrie

April 10, 2017

Overall the move was great - communication with the local team was fantastic, the team onsite for our move out and move in were wonderful and made the experience so much less stressful than anticipated.

Carol

April 6, 2017

: A good move. Our third United move...will definitely use them again. Quality employees.

Ann

April 4, 2017

Starting with Derek Duvoisin to the pick up driver & his team (van #863) to delivery via Ron Cochran & his great team. Very happy with their expertise, professional manner & say going demeanor.

Sharon

March 26, 2017

My experience with the United team assigned to our move was fantastic! Professional, courteous, hard-working. Moving is stressful enough, but Ernesto Lebron and his team not only did not add to the stress but actually made the move easier. I couldn't have asked for a better experience. When my husband & I moved from Pittsburgh to Atlanta in 2003, my company used United. We had a great experience then so we naturally considered using United for our move to Hilton Head. So glad we did - the service remains top notch.

Megan

March 13, 2017

Very professional, from getting the quote and having both loads picked up to the delivery.

Linda

February 17, 2017

I was very pleased with the entire move. I'd like to particularly give recognition to 3 people. First, our sales rep, Derek Duvoisin. He worked hard to meet my budget and make the move happen with short notice. Terri Hardy, the coordinator, was as nice and helpful as possible. Our mover/driver, Jeff, was unbelievably accommodating, friendly, and went out of his way to make sure all aspects of the pickup and delivery went smoothly. All of these employees should be recognized for their outstanding service.
This was an estate move. My parents recently died and we needed to move things to two locations, with items going to multiple people. Though everything has not been opened by everyone, the items that have been opened have been in perfect condition except for one high value item that was crated. That is my only complaint. The crate packers failed to do a good job of packing an antique horse and it arrived in pieces. Very disappointing. Otherwise, I was extremely happy with the move.

Wayne

January 26, 2017

I couldn't have been happier with the overall experience. Rob Kiely was amazing and very quick to answer all questions and Terri Hardy was FANTASTIC! She was/ is a blessing always taking great care of us and letting us know where we were in the process at all times
BEST IN CLASS SERVICE FROM THESE TWO

Katherine

January 18, 2017

The movers were very professional loading and unloading our belongings. Always polite if they had to enter a room when the door was closed. Before they left they also said good bye.

Heather

January 17, 2017

Our moving crew did an amazing job and were very polite. We were very impressed with the organization of our move to the load and unload. All parties were very attentive and professional.

Stephanie

January 13, 2017

From start to finish, the team of United associates were the utmost in professionalism. Terri Hardy and Derek were top notch and stayed in contact with me during the entire process. The information provided prior to the move ensured that I was properly prepared and knew exactly what to expect to manage all expectations. Unfortunately, I experienced a family emergency the evening prior to my scheduled move date, but the entire team was exceptional in making necessary adjustments, which let me know that they cared about me and my family personally; not just making a sell. Thank you again for your remarkable customer service.

Esteban

January 12, 2017

The team from begining to end were outstanding, specially the packing crew and driver this was also the same team that unloaded the move.
The confidence that we have had from our previous move with your company just moved up to a different level, your unique methods and coustomer service team are to us the best in the market.
We would recommend to all out there looking for a company that stands behind what they say to look no further as your company fulfills all of the requirements and gives a solid piece of mind on such an important decision as moving all that you owe Please do not change as you are exactly what someone moving is looking for. Best regards
Esteban & Rosie Galtes

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