Frederic lives in European Union, that is a EUR price, no tactics about it, a person visiting a website and they see prices for things but no currency type information, a person shouldn’t assume anything and visit the ‘Buy’ page for hard facts.

Frederic lives in European Union, that is a EUR price, no tactics about it, a person visiting a website and they see prices for things but no currency type information, a person shouldn’t assume anything and visit the ‘Buy’ page for hard facts.

Click to expand...

It a marketing problem Phant0m that is costing Frederic big dollars.

How many 'hits' does Frederic get on that page?

A percentage of people are going to fix in their mind $29USD. Only to discover the price jumps to $39USD.

What should a person assume when this happens?

How many changed their mind and go elsewhere with their money?

It will cost Frederic 29 euros once to change the page from $29USD to $39USD. That is the price of one firewall. How many people each day refuse to buy because of the price difference?

$29 on the internet is always read as USD unless otherwise specified. The US Dollar is the unofficial currency of the internet. The issue is about how many people in the world are turned off and change their mind and don't buy.

Every time someone takes offense at the sudden price fluctuation they will go elsewhere.

Here's an example of what I mean....

I have suggested to change the dollar symbol to a euro or the figure from $29 to $39. This will cost Frederic 29 euros to impliment.

But offense is taken and now we see defending $29 > euro 29 and refusal to change it in two threads on the subject.

Can Frederic not see that others feel similar about the price displayed and take offense and refuse to send 29 euros of cash to Frederic?

Who is the loser? The customer chooses Outpost or Online Armor etc instead due to anger at the price jump. Not much of a loss to him. He is happy. He still gets a firewall. But Frederic on the other hand loses 29 euros everytime one of them goes over to Outpost etc.

You are absolutely right. I have three license for LNS and when I purchased it was $29.00 And that was what I was charged and I am speaking of version 2.06 at the time. the $/€ exchange rate was pretty close to what it is now. Personally it bothers me as a matter of principle in that LSN has not changed and if it wasn't for PhantOm's support this place would be a lighthouse. I know he is defending Frederick, but his argument is weak in that the € has been France's currency for almost 10 years now and Frederick has done nothing in almost 2 years other than be a Developer in Abstencia. Yes I am aware he has had difficulties... still I find very little justification for a 30 percent price increase on a product that has not continued to be developed or supported by the developer.

Its obvious that he hasn’t participated on the product support forums in a long while, my thoughts are, what you are saying reaching him? he might not be monitoring the support forums for now, sending a e-mail instead would reach him.

I never known him to be deceptive, and I’ve been working with him since late 2000 or 2001, I’m certain if you e-mailed him, that he would make adjustments for clarity.