Frequently Asked Questions

It is sent to YUHS Severance Hospital + Gangnam Severance Hospital and it is held in strictest confidence.

Who will contact me?

One of YUHS Severance Hospital + Gangnam Severance Hospital staff will get in touch with you.

What will I get?

The specialists at YUHS Severance Hospital + Gangnam Severance Hospital will review your information. They will let you know if additional information is needed to provide you with an accurate analysis. Once they have sufficient information, they will send you the treatment options, costs, details of the specialists and answers to your questions.

How long does it take?

Yonsei University Health System usually replies within 24 hours.

Can I contact more then one medical provider?

Yes you can.
In fact, it is advisable to compare treatment options, experience, costs and services of several medical providers.

Will my information be kept private, safe and secure?

your information will be held in strictest confidence by both YUHS Severance Hospital + Gangnam Severance Hospital and Health-Tourism.com. Yes, we are commited to the privacy, security and safety of your personal information.