Applies to:

Oracle Imaging and Process Management - Version 10.1.3.6 and laterInformation in this document applies to any platform.

Symptoms

When logging in to the IPM Web Server, the following error occurs:

"User session has expired. You have been logged out. Please login again."

The IPM Service Log displays:

[UCON]Processing Destroy Connection (Logout)Session ID xxxxx has been logged outA user at IP xx.xxx.xx.x is attempting to update Session ID xxxxx which is no longer in the user map. UCon is ignoring this request.

Cause

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