Quantitative and Qualitative Result Summary

Despite our 30 plus years in business, we have found the consistency, speed, and ease with which so many positive effects occur with our clients, to be remarkable.

The text below summarizes the quantitative and qualitative results we have observed at our clients over the last 15 years, as a direct result of their understanding what we call insight principles

We have also included a specific list of examples for each set of results.

Quantitative Results

At an organizationallevel, we have observed:

Large drop in error rates (in some cases over 80%), in decision making and ongoing repetitive actions.

Goals achieved more quickly and with fewer people directly involved. It has been quite common for a timelines to be slashed by more than 50% when people get the insights they need to see another path forward.

Decrease in the number of emails and meetings. One IT department tracked the email shift and reported a 80% drop in volume. When people are thinking more clearly, they communicate more clearly (fewer words to fewer people). The same goes for meetings. When people are more present, the listening is better and there is less need to repeat meetings.

Lower turnover, less employee burnout and stress. Although in most cases, activity levels did not diminish, people reported feeling more relaxed, energized and fulfilled. Challenges seemed intriguing and exciting versus burdensome.

In teams and groups, we saw:

Rapid resolutionof very large, complex, long-standing, and intractable business problems was very common, primarily through a/or several breakthrough insights. By large we mean the result was in the tens of millions of Dollars.

Breakthrough innovations and solutions became common-place such as halving the time and resources required to carry out a major research and development process step.

Dramatic cost reduction and EBIT improvement ideas, especially for businesses under performance pressure. Again improvements in the 50 to 100% range were quite common.

Individuals experienced the following results:

Boost in creativity: in the form of a dramatic and positive shift in one’s ability to develop novel solutions quickly, and with minimal effort

Ability to deeply understand complex situations and to see when to switch course

Qualitative Results

At an organizationallevel, we have observed:

More intrinsic leadership (people speak up, take responsibility, and do the right thing), especially at lower levels. We have seen many examples of this.

Better balance between the strategic and the tactical. Although always a hard balance, even in crises, the organizations we have worked with were able to effectively manage the tension between the long and the short term.

Increased resilience. Tough circumstances did not derail plans and accomplishment of goals. Set backs were addressed with calm and perspective resulting in an unprecedented response to adverse situations.

Clarity. Tendency to get to the heart of the matter and simplify, increased noticeably. This resulted in more cancelled or redesigned initiatives, smaller teams and many of the above-mentioned results.

In teams and groups, we saw:

Rapid resolving of dysfunctional or complex group dynamics, often in conjunction with one of the above mentioned business problems. Teams or competing groups that had been unable to work together overcame their differences in a matter of days.

Ability to work in a flow state more of the time despite multiple styles, personalities and cultures.

The same benefits as for individuals (below) but at a team level.

Individuals experienced the following results:

Increased personal resilience that manifested as ease, lack of bother and the ability to drop thoughts, change your mind, and explore new ideas.

Increased capacity for ambiguity, to be in the unknown and deal with abstract or difficult situations.