Customer Care

We genuinely want our customers to have a seamless shopping experience. We make ordering and checking out fast, convenient, and safe for our customers.

Methods of Payment

We accept Visa, MasterCard, American Express, and Discover
credit cards. To provide credit card security and to keep your personal
information safe, we use Secure Sockets Layer (SSL) technology. This is
the most widely used data encryption system. All of your
information is encrypted (scrambled) prior to being sent over the Internet to
our system.

If you are not comfortable ordering online we are
happy to take your order by phone at (484) 887-0403.

When sending checks in the mail please allow up to 2 days
for processing.

At Hometown Evolution we understand it is important that you
receive your order as quickly as possible. All orders are shipped out
within 1 business day via Priority Mail or Fed Ex.
Orders placed before 1:00 PM ET will be shipped the same day. Shipping
Cost is a Flat Rate of $6.00 per order regardless of weight or size. All
orders over $75 receive Free Shipping.

In general, small orders are shipped by Priority Mail (2-3 days
delivery), and large orders are shipped by Fed Ex Ground (1-5 days delivery).
Orders are shipped out from West Chester, PA 19380.

We also offer express shipping options at
checkout. Orders placed before 1:00 PM ET will be shipped the same
day.

International Shipping

We ship internationally via Fed Ex Express. Due to the higher cost of international shipping our free
shipping offer does not apply. International orders are shipped out
within 1-2 business days. Duty charges are not included and vary from
country to country.

Fed Ex International Economy - Time-definite delivery in 2-5
business days (typically 2 or 3 business days to Canada, Mexico and Puerto
Rico).

Privacy Policy

Any information received about you through our shopping
cart or by e-mail or phone is strictly
confidential. This information is for in-house use only and will
never be sold, rented, or shared with any other company or person. Ever.

Return Policy

We want you to be completely satisfied with your order. If you
are not happy with your purchase we offer a 10 day no questions asked return
policy on all items. Returns can be exchanged or fully refunded. Customer is
responsible for the return shipping fee as well as the originating shipping
fee.

Questions, comments, concerns? Please e-mail us at info@hometownevolution.com or call us at (484) 887-0403.