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The Floyd County Sheriff's Department has launched a missing person investigation and Love's family has also turned to private investigators.

They're now offering a $5,000 reward for any information that leads to him.

"It's just been horrible. I don't know how to explain it. It's like a mother's worst nightmare," said Love's mother, Carla Love. "Have you ever lost your child for a minute in a store where like they've hid under a rack and your heart kind of drops for a minute? It's been like that for a week now."

Carla Love admitted her son struggled with drugs in his past, but said he's never disappeared or shut out his family.

"He would always call me or especially his girlfriend. He's been with his girlfriend for a year and a half and never gone one day without speaking to her," said Carla Love.

But that changed after last Thursday. Carla Love said her son left the house that morning. He hasn't been reachable since and his personal voice message is gone from his cellphone.

"He was allegedly dropped off at a treatment center in Louisville, Kentucky," said private investigator Tracy Leonard.

But Leonard said there's no proof that ever happened. He can't divulge a whole lot of information, but believes Love is in Louisville.

"There were some things in the course of our investigation that raised our eyebrows," said Leonard.

Family members now spend each minute waiting and wondering, hoping the next phone call or text message brings some news.

"I won't lie, it's been pretty hard. I wish he would come back home. It's not really the same without him," said Thomas Love's brother, Digby Langness.

"He's a soft-spoken, bright boy," said Carla Love.

The 20-year-old had been working off-and-on lately. He spent his teenage years involved in Outward Bound programs, so his mother said he knows how to take care of himself. But that's little comfort as his absence continues.

"(It's) very disturbing. We feel he's in great danger," said Carla Love. "This is not like him. This is not right. Something has happened to my son."

Thomas Love is 5 feet 7 inches tall and weighs about 145 pounds. He also has a tattoo that reads "Forever More" on his left wrist.

Family members just want to know he is safe.

Anyone with information should contact police immediately. They can call the Floyd County Sheriff's Department at 812-948-5407. Leonard can be reached at 502-618-9337.