Same-day delivery: Our guaranteed local same day delivery cut-off time is 3:00pm. The order deadline for same-day delivery is 5:30pm (Mon-Fri) and 4:00pm (Sat, Sun), but we do not guarantee same-day delivery for the orders placed after 3:00pm.

Delivery fee: We charge delivery fee depanding on the recipient's location. You can estimate the delivery fee while you place the order.

What we do: For normal delivery, we will call the recipients before delivery to ensure there is someone to take the gifts. For any reason if we can not deliver the gifts, we may either leave it to neighbor or on the front door, and messages will be left on phone and/or on delivery card. For safety reason (such as appartment) or to keep the flowers fresh (such as hot / cold weather), if there is nobody takes the gifts, we will take back to the store. We will not deliver again before reaching sender or recipient.

What we are not guranteed: For request of speical delivery time, morning or afternoon or other, we will definitely do our best to deliver the gifts to the recipient on time. However, we can not gurantee because of the weather, the unreachable recipient, or other unexpected reason. If this is the case, we will call the sender for advice. So it is very important to leave your phone number to us.

Special (Surprise) delivery: We offer special delivery. If you want to keep the gift as a surprise, we are very happy to help you. For normal delivery, we will call the recipients before delivery to ensure there is someone to take the gifts. If you want to keep it surprise, we will not call recipients or will not tell them there is a delivery from flower store. If we can not deliver the gifts on the first attempt, we will call sender first. If we can not reach sender, we have to call recipient before the second attempt. If we still can not deliver the gifts, we will charge extra delivery fee (which is the same amount of delivery charge on the order) for every extra attempt, unless we waive it. This extra delivery charge apply only if you asked surprise delivery. For other special delivery fee, please contact us by phone or email.

*Card Message (Required):

Do not forget to sign your name unless you do not wish to sign.

Notes for designer (optional):

If you have any messages for our designer (such as flower color etc), please leave it here. If you have delivery instruction or other comments, you can tell us while checkout.

*We do not store your e-mail addresses in our system. However, your recommendation email will be forwarded to us for our product chosen purpose. It is restrict for clients to abuse the images for other purpose. Please read our Terms and Conditions for copy right detail.*