Remedy AR System 9.0: Administering

This five-day course will focus on four main Remedy Administrator responsibilities: Planning, Administrative Options, Configuring, and Troubleshooting. Students will gain hands-on experience with the AR System Administrative Console and Mid-Tier Configuration Tool.

This course is applicable to Remedy OnDemand and OnPremise customers. The intended audience is someone who has used BMC Remedy AR System and has a basic understanding of its architecture. New administrators are encouraged to take the BMC Remedy AR System 9.0: Concepts course to learn the basic concepts and language of BMC Remedy AR System.

Included in this course is the optional examination for BMC Accredited Administrator: BMC Remedy AR System 9.0.