How do I add or edit Jira workflow categories?

I am now implementing a Stage Gate process in Jira. This is to force our organisation throught a commercial assessment and through a risk assessment and quality control before releaseing a larger development task for development.

In this process the cost benefit (commercial assessment) may lead to rejection of the development task. The same applies for risk assessment.

To Do, In Progress and Done is the highest level of the status category which should suffice.

Rejected is not vague/general enough to become a category. Eg.: I cant think of a status which could become under the category Rejected. However, Rejected can instead be categorized as Done, as when an issue is rejected, its usually the end of the issue cycle. And you set 'Rejected' as the resolution instead. (which is the reason why resolution option exist in the first place)

Alternatively, if your definition for rejected is that the issue is rejected, but pending for a review, you should set it the issue as either 'In Progress' or 'To Do'. Both could work depending to how you handle a 'Rejected' issue in your workflow.

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To Do, In Progress and Done is the highest level of the status category which should suffice.

Rejected is not vague/general enough to become a category. Eg.: I cant think of a status which could become under the category Rejected. However, Rejected can instead be categorized as Done, as when an issue is rejected, its usually the end of the issue cycle. And you set 'Rejected' as the resolution instead. (which is the reason why resolution option exist in the first place)

Alternatively, if your definition for rejected is that the issue is rejected, but pending for a review, you should set it the issue as either 'In Progress' or 'To Do'. Both could work depending to how you handle a 'Rejected' issue in your workflow.

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I agree with Patrick. For development teams, it helps to have a way of grouping some statuses into buckets that represent Development, Validation, User Acceptance, etc. Having all these as In Progress makes it hard for us to get good info out.

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To Do, In Progress and Done is the highest level of the status category which should suffice.

Rejected is not vague/general enough to become a category. Eg.: I cant think of a status which could become under the category Rejected. However, Rejected can instead be categorized as Done, as when an issue is rejected, its usually the end of the issue cycle. And you set 'Rejected' as the resolution instead. (which is the reason why resolution option exist in the first place)

Alternatively, if your definition for rejected is that the issue is rejected, but pending for a review, you should set it the issue as either 'In Progress' or 'To Do'. Both could work depending to how you handle a 'Rejected' issue in your workflow.

And as Nic said, not possible. It's hardcoded

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> To Do, In Progress and Done is the highest level of the status category which should suffice.

I agree these should be more flexible. I'd love a category "Waiting on Third Party" making it clear the person it is assigned to is not the one doing the work but monitoring those that are. And the colour of the status seems to be controlled by the category so having something that could stand out would be good too.

I read this whole thread "How do you...." and it seems full of why would you answers. Nobody has yet said you do it by .... or you cant.

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