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Embassy Suites LouisvilleGreat Place to stay , ALWAYS !!!

901lorij
from Owensboro, Kentucky

Submitted on 17-05-2016

Great Hospitality , Always Neat and clean !! Always feel safe and comfortable at this location !! Very Classy and up to date decor Everyone is always so nice and go out of their way to make sure you have a great stay !!!

Embassy Suites LouisvilleVery accommodating...with children

grandmimi47
from Jefferson City, Missouri

Submitted on 17-05-2016

We were on the 3rd floor...very quiet and easily accessible. The evening cocktail hour. (2 hrs) with appetizers was very pleasant and plentiful, kid friendly. The breakfast was fixed to order if you preferred...or if on the run, plenty of grab and run. Staff was very accommodating and pool was kept in good order as were the public restrooms. Location near many restaurants.
Am a honors member so wifi was free..and available all over the hotel. I don't know if there is a charge for wifi for n...
We were on the 3rd floor...very quiet and easily accessible. The evening cocktail hour. (2 hrs) with appetizers was very pleasant and plentiful, kid friendly. The breakfast was fixed to order if you preferred...or if on the run, plenty of grab and run. Staff was very accommodating and pool was kept in good order as were the public restrooms. Location near many restaurants.
Am a honors member so wifi was free..and available all over the hotel. I don't know if there is a charge for wifi for non- members, but membership is free. 2 nd stay at this hotel, will return next year.
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Embassy Suites LouisvilleNice facility - Bad service

SMNYC2014
from New York City, New York

Submitted on 22-05-2016

The restaurant and bar staff have not been trained or empowered to speak to or assist customers. After a long work day, my colleague and I went to the bar at 11:01 where approximately 7 people sat. The bartender was closing up and finally said so. 3 other people had stepped outside to smoke and were returning to the bar so no one was happy. The AM breakfast staff never spoke - they came to pick up dirty plates but never said a word. I've had much better service at a Hilton Garden Inn so clearly ...
The restaurant and bar staff have not been trained or empowered to speak to or assist customers. After a long work day, my colleague and I went to the bar at 11:01 where approximately 7 people sat. The bartender was closing up and finally said so. 3 other people had stepped outside to smoke and were returning to the bar so no one was happy. The AM breakfast staff never spoke - they came to pick up dirty plates but never said a word. I've had much better service at a Hilton Garden Inn so clearly the Hilton group works on service just not here. I spoke to the Manager on Duty who assured me that their service was excellent. Clearly he doesn't observe his staff of listen to his customers. I'm sure their bookings are dropping and they don't have a clue why.
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Embassy Suites LouisvilleGood stay

Casey C
from

Submitted on 23-05-2016

I've used this hotel several times. The rooms are clean and adequately large. The lobby is spacious. Breakfast is varied and ample with made to order omelets.
The pool has no shallow end so it's not good for small kids. It's fine for 8 and up. The hotel is walking distance to a nice suburban YMCA. I'll stay there again

Embassy Suites LouisvilleConvention stay

Footcandle
from Kansas City, MO

Submitted on 25-05-2016

My buddies and I were attending a convention at the Kentucky exposition Center, 10 miles away. The hotel sits in a office park area secluded in woods, and away from any form of traffic. The property is very clean and well taken care of. The staff was excellent. There are restaurants nearby if you don't want to eat in the hotel. The breakfast was excellent.

Embassy Suites LouisvilleBest hotel.

Pamela O
from Toledo, Ohio

Submitted on 01-06-2016

Rooms are very clean and the staff is very nice and helpful. The breakfast is always awesome. I especially like the check in online and can choose your room. Saves time upon arrival. I always stay at this hotel whenever I'm in Louisville. I've never had a bad experience here.

Embassy Suites LouisvilleRooms and front desk service were excellent. Breakfast area and service and selections needed major improvements.

783kimv
from Springfield, Illinois

Submitted on 05-06-2016

The selections, overall organization, and service in the breakfast area let much to be desired. The worst part of our stay was dealing with this area. The front seat staff however, was extremely helpful in answering questions we had regarding site seeing options and transportation questions. They went above and blond to help us!

Embassy Suites LouisvilleGreat Place to stay!

aawebbs
from Loganville, Georgia

Submitted on 05-06-2016

We loved staying at this hotel! The staff was very friendly and helpful. The rooms were clean and the beds were comfortable. Overall, it was a fairly quiet hotel, despite staying on a busy weekend. The breakfast that was included was amazing. They have a hot bar along with muffins, pastries, cereal, juice, coffee, and fountain sodas. Additionally, there are omelets and pancakes cooked to order. The kids really enjoyed the glass elevator and the indoor pool. Location was good for us, out of downt...
We loved staying at this hotel! The staff was very friendly and helpful. The rooms were clean and the beds were comfortable. Overall, it was a fairly quiet hotel, despite staying on a busy weekend. The breakfast that was included was amazing. They have a hot bar along with muffins, pastries, cereal, juice, coffee, and fountain sodas. Additionally, there are omelets and pancakes cooked to order. The kids really enjoyed the glass elevator and the indoor pool. Location was good for us, out of downtown area, but convenient. We will stay here again!
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Embassy Suites LouisvilleBest ever

866walts
from Louisville, Kentucky

Submitted on 06-06-2016

Was treated like a king. Staff was always there to help . Love it that there were laundry facilities. The breakfast was the very best. Parking was safe and close. Room was spacious and liked having a desk work on

Embassy Suites LouisvilleAlways a terrific stay, but with a tad exception this visit

John B
from

Submitted on 06-06-2016

My wife and I visit Louisville and stay at this property at least once a year. The front desk staff are always terrific and the rooms are very clean.
This stay, in the room above us, parents must have been training their children to run the 10-yard dash ‚?? again, again and again. Front desk staff was more than accommodating in moving us to a quieter room.
For the first time, breakfast was a disappointment. It did not seem heat was being maintained on the chafing dishes. Room-temperature b...
My wife and I visit Louisville and stay at this property at least once a year. The front desk staff are always terrific and the rooms are very clean.
This stay, in the room above us, parents must have been training their children to run the 10-yard dash ‚?? again, again and again. Front desk staff was more than accommodating in moving us to a quieter room.
For the first time, breakfast was a disappointment. It did not seem heat was being maintained on the chafing dishes. Room-temperature breakfast meats and scrambled eggs just doesn‚??t cut it. The two couples we were with had room-temperature waffles and pancakes. The oatmeal was hot, though and the made to order breakfast, as always, was terrific. (The kitchen and bar staff are great, too!)
But even with the glitches, as always, a nice stay.
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Embassy Suites LouisvilleGreat experience

847elishal
from Vincennes, Indiana

Submitted on 16-06-2016

We took the kids on a small weekend getaway and we ended up here. I'm glad we did! The location is the best area and only within a few miles of anything you need. The staff was helpful and on top of everything we needed. The only thing we didn't enjoy was the pool. They had to much salt filtering through it, you could feel the salt in the water. Everything else was awesome!

Embassy Suites LouisvilleBaseball team ruined our vacation

22shirlyd
from Shelby Township, Michigan

Submitted on 18-06-2016

There were a bunch of kids and drunk parents all over the hotel. Wasn't expecting the noise and the elevators were presses on every floor every time we went in.. the sofa bed was awful and the bathroom has a sliding door that needs muscles to oparate on top of it being outdated..
Staff was very understaing but it's a Hilton experience we don't want to encouter again.

Embassy Suites LouisvilleFantastic hotel!!!

Gina W
from Chicago, Illinois

Submitted on 18-06-2016

Wonderful staff, location, food! Great place to stay! Everyone is very helpful and accommodating! Wouldn't stay anywhere else when I'm in Louisville! Great value for price! Everyone is treated wonderfully!

Embassy Suites LouisvilleGreat .

ronaldt345
from Pontiac, Michigan

Submitted on 20-06-2016

MY stay exceeded my expectations, every detail was on "point" I was impressed with the snacks and full service breakfast. The hotel was beautiful , and very comfortable.
That is the reason that I always choose Embassy Suites , and will continue to do so. Thanks for doing a great job.

Embassy Suites LouisvilleEmbassy Suites is awesome

507debip
from Hendersonville, Tennessee

Submitted on 21-06-2016

In a great location hotel lobby is very nice and beds are so comfortable! The staff is excellent and very welcoming! I would definitely stay there again when I visit again. Breakfast is very good and so is reception hour

Embassy Suites LouisvilleWonderful

Mary T
from Pittsburgh, Pennsylvania

Submitted on 25-06-2016

So impressed with this hotel. Rooms are more stylish than other Embassies we have stayed at. Beds so comfy. Great staff. Of course the free Happy Hour and breakfast could not be beat. We had a small problem with our room and the management quickly remedied it. Highly recommend this hotel. FYI-we ate at Corner Cafe a two minute drive and it was great! Lots of other options too.

Embassy Suites LouisvilleGreat place to stay

fredamom
from Washington, DC

Submitted on 26-06-2016

Excellent stay. Good, hot breakfast. Property looks new. Great service. I would definitely stay here again. There are lots of restaurants and shops nearby. The location is close to downtown Louisville.

Embassy Suites LouisvilleGroup Trip

Suze92
from Bloomington, Illinois

Submitted on 26-06-2016

We met a group of friends at this location as it was centrally located for all parties. Rooms were clean. The pull out sofa was not comfortable for sleeping. We had no issues at breakfast or during happy hour. We are honors members & did have "free wifi" however it was limited to 4 users which makes it difficult for a family of 6. If you are not an honors member there is a fee for wifi. When rooms were booked we requested to have our rooms close together which did not occur.

Embassy Suites LouisvilleMy stay at Embassy Suites in Louisville, Ky.

S3675MTmichelleh
from Saint Louis, Missouri

Submitted on 28-06-2016

My visit was because our Family Reunion was held here. The banquet room is nice. The bed was comfortable and I slept well. Overall I had a great stay at the Embassy Suites Hotel in Louisville, Ky. on located on Corporate Campus Dr.

This is the first bad review I ever given, but I wish I knew this hotel had a limit to how many users could be on Wi-Fi. The hotel had many kids staying at it for a sport event and we couldn't access wi-fi the entire time were were there and I was an Honors member. The furniture was stained with some pretty gross looking stuff. Hotel staff never delivered the extra blanket we asked for. Staff seemed annoyed we were there. Eggs were awful in the morning. I was extremely disappointed.

Embassy Suites LouisvilleGreat stay!

CJ3
from NC

Submitted on 02-07-2016

We spent one night in Louisville, and couldn't have chosen a better hotel! It is located near tons of dining and the building itself is stunning. Our rooms were spacious and clean. It is a true 2 room suite, so we could shut the door for privacy from the kids. The manager's happy hour was nice to sit back and relax after a day of walking the city. They served chips, crackers, dips, etc along with complimentary drinks. They had a universal coke machine for the kids to mix up their own drinks. 4t...
We spent one night in Louisville, and couldn't have chosen a better hotel! It is located near tons of dining and the building itself is stunning. Our rooms were spacious and clean. It is a true 2 room suite, so we could shut the door for privacy from the kids. The manager's happy hour was nice to sit back and relax after a day of walking the city. They served chips, crackers, dips, etc along with complimentary drinks. They had a universal coke machine for the kids to mix up their own drinks. 4th street is right outside the window so we could hear the live band but they stopped playing right at 11:00 so there was no interference with sleeping. The breakfast was awesome with made to order omelets along with a huge variety of cold and hot options. We will definitely stay again when in town.
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Embassy Suites LouisvilleGreat, clean place BUT beware of WIFI

K4009AApamelas
from Mason, Ohio

Submitted on 02-07-2016

Hotel is nice and in nice location BUT WIFI (even premium) is awful. Told does not work in bedroom part have to use in living room and even there the speed was at a crawl. What is sad is they are on Corporate Drive with some large businesses so infrastructure has to be there. No way you could work with the connection offered. Kids (teenagers) were disappointed. For 280 a night I would expect Internet.

My family, wife and two kids, stayed for one night. Wish we could've done the reception, but went to Churchill which was our reason for going to Louisville. Definitely worth the time and price for what you get!!

Embassy Suites LouisvilleBook Here! Look no Further!

taximom2016
from Westfield, Indiana

Submitted on 05-07-2016

This is one beautiful, upscale hotel you can safely book online and not be scammed upon arrival because the hotel looks nothing like the pictures, located in a questionable neighborhood, or charges for every little thing. Its awesome and staff is great! Its tucked away in a peaceful location with free parking. The two room suite accommodated my family of six comfortably (double queen with pullout sofa). I enjoyed the complimentary continental breakfast while the kids enjoyed having the chef make...
This is one beautiful, upscale hotel you can safely book online and not be scammed upon arrival because the hotel looks nothing like the pictures, located in a questionable neighborhood, or charges for every little thing. Its awesome and staff is great! Its tucked away in a peaceful location with free parking. The two room suite accommodated my family of six comfortably (double queen with pullout sofa). I enjoyed the complimentary continental breakfast while the kids enjoyed having the chef make their omelets and pancakes. Additionally, the kiddos were excited about the free wifi and pool staying open late. Staff was friendly and hassle-free when I needed more towels after the kids wet every towel in the room upon returning from the pool. We came down to visit Kentucky Kingdom (very close driving distance) but I had more fun relaxing in the hotel.
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Embassy Suites LouisvilleSolid stay

grits_are_good
from Memphis, Tennessee

Submitted on 06-07-2016

Booked one night while traveling through the area. It is a little off the beaten path but worth the drive since it was the same points as staying at a Hampton in the area.
Pros - full service bar and counter service restaurant. Extremely kind and helpful staff. Large fitness center and indoor pool. Great breakfast. Thanks for having real grits!! Plenty of pillows on the beds. Rooms are spacious and common areas are as well. Plenty of parking close to the building. Very quiet area. No road noi...
Booked one night while traveling through the area. It is a little off the beaten path but worth the drive since it was the same points as staying at a Hampton in the area.
Pros - full service bar and counter service restaurant. Extremely kind and helpful staff. Large fitness center and indoor pool. Great breakfast. Thanks for having real grits!! Plenty of pillows on the beds. Rooms are spacious and common areas are as well. Plenty of parking close to the building. Very quiet area. No road noise.
Cons - full size, not queen size beds. This is a standing pet peeve of mine with teenagers and all the traveling we do. The living room furniture is in a little bit of rough shape. Needs updating. The frig in our room (505) makes a horrible noise. Will report to front desk when we check out. No one in our party slept in the living room so not a huge issue for us but would make sleeping difficult for anyone who did. The cocktail hour is great but the snacks were sad. Chips and some kind of gross chunky pizza dip and party mix. Other Embassy Suites we have stayed at have had fresh popcorn, veggies and dip, etc. disappointing. Lastly, and I know this is picky but I think important. The shampoo bottles, while cool looking, are difficult to manage for older people and children. They are a neat looking rectangle shape but the bottles are very stiff, making them hard to hold and squeeze contents.
Overall this place ticks many boxes and the staff is top notch.
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Embassy Suites LouisvilleFamily trip

E7874EIjamieb
from Louisville, ky

Submitted on 07-07-2016

Wonderful hotel...very pet friendly! I have nothing bad to say.. Everything was top notch..best Embassy Suites ive stayed at! The hotel is in a very nice area of Louisville and is close to a nice mall and several restaurants. We went for Kentucky Kingdom and it's only a 10 minute drive from the hotel.

Embassy Suites LouisvilleAlways Dependable

Mark M
from Louisville, United States

Submitted on 07-07-2016

Embassy Suites has an excellent reputation for service and outstanding facilities and this location was no exception. Clean and spacious suites, excellent amenities. The staff was friendly and helpful and attentive to needs. We will definitely stay here again when we return to Louisville.

Embassy Suites LouisvilleOur Kentucky Kingdom get away

672denal
from

Submitted on 10-07-2016

Great place to stay, clean friendly and wonderful size suite. The made to order breakfast was awesome and the reception each night lacked a little in grandeur but made up for it with free drinks. Would recommend to anyone and plan to come and stay again. A lot of bang for your buck.

Embassy Suites LouisvilleKentucky get away

oma52
from West Burlington, Iowa

Submitted on 11-07-2016

We stayed there for 5 days to explore Louisville and see the race at Kentucky Speedway. Every single staff member / bar tender / restaurant worker we so very nice,kind, helpfull. The hotel is very clean, the rooms have living rooms in them and the bedroom you can actually close the door and let your spouse sleep.
We will go back there to stay if in that area again.
I highly recommend this hotel..

Embassy Suites LouisvilleTravel stop

Jannette C
from United States

Submitted on 14-07-2016

We stayed while traveling through, and I wish we had more time time to stay! We have stayed at several ES before, and can say that for a fun city, this was the best value we've found. Love the extras, especially breakfast.

Embassy Suites LouisvilleAnother wonderful Embassy Suites experience!

tricias830
from St. Petersburg, Florida

Submitted on 17-07-2016

We arrived late. Check in was easy and quick. We were so tired, but hadn't eaten dinner. We were so thrilled with the room service menu and thankful that it was so affordable. The food was good and our whole family enjoyed it. The hotel was so nice.

Embassy Suites LouisvilleEmbassy Suites.....nothing special except the breakfast.......enjoyed the stay

MarylandVacation
from Baltimore, Maryland

Submitted on 18-07-2016

I stayed here it was 1/2 the cost of the other Embassy Suites downtown in Louisville. Check-in was simple and the staff was very knowledgable. The service staff put my complimentary water in the refrigerator, it would have been nice to have told me at check-in. They told me about the free WiFi after I inquired.
The room was at 72 degrees, not bad for check-in. The room was very clean as I expected. We avoided the happy hour festivities because my expectations are usually too high for the che...
I stayed here it was 1/2 the cost of the other Embassy Suites downtown in Louisville. Check-in was simple and the staff was very knowledgable. The service staff put my complimentary water in the refrigerator, it would have been nice to have told me at check-in. They told me about the free WiFi after I inquired.
The room was at 72 degrees, not bad for check-in. The room was very clean as I expected. We avoided the happy hour festivities because my expectations are usually too high for the cheap stuff. I did go back to the bar later and was shocked when it closed early because of not enough patrons even though there were six of us ordering drinks. Usually bars have set hours, but not here.
The next morning the breakfast started about 15 minutes late and I had to get on the road early, so I was kind of frustrated, but forgot about when service started.
The chef was the best I've I had cook my breakfast at any Embassy Suites over the past 15 years. He cooked my omelette just as I wanted. Everyone was commenting on his attention to detail. Everyone was talking about his skills. It was like customer service mattered to him. He also manage quite a few customers because there was a family reunion going on that day as well.
Checkout was odd, you did not get a bill under your door, you had to go to the service desk to checkout. That was a little odd and it added another 15 minutes to my departure time. They did not have any newspapers at the time I checked out, which is a Nono.
Overall it was nice stay, but the location could be better, but it is only a couple miles from everything you will need and the major highways.
I will stay here again if the other one downtown is priced out of my range.
Cheers
MarylandVacation
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Embassy Suites LouisvilleQuick Familt Trip to Louisville

LisaCamille29
from Twinsburg, Ohio

Submitted on 21-07-2016

Decided last minute to visit family. Had a super time... breakfast was scrumptious, bed was very comfortable and everyone was ver helpful and friendly... so glad that i am rarely disappointed when i stay at the Embassy Suites.

Embassy Suites LouisvilleJuly 2016 large group trip with kids

P7082PWdebras
from Delavan, Wisconsin

Submitted on 24-07-2016

Great staff very accomodating. Friendly clean with good food. Housekeeping did very good job. Breakfast and happy hour complimentary with large sitting area. Easy to get to good parking. Worth the price

Embassy Suites LouisvilleNice Room

Kenneth F
from Ridge, New York

Submitted on 24-07-2016

Room was clean, large and comfortable. Dinner at the hotel was really good and reasonable and the complimentary breakfast was really good. Used the fitness room, equipment was top of the line. We always try to stay at an Embassy Suites if the price is reasonable due to the consistent cleanliness, good breakfasts and the service they provide.

Embassy Suites Louisvillefamily vacation

rhonda f
from Raphine, Virginia

Submitted on 26-07-2016

Loved this Embassy Suites! Hotel was very clean with a nice indoor pool and like the hot breakfast they have every morning. Also 15-20 min. drive to tourist attractions: Louisville Slugger Factory, Churchill Downs, Outlet Mall, and Jeffersonville, Indiana.

Embassy Suites LouisvilleBad Judgement

Bennett S
from West Palm Beach, United States

Submitted on 29-07-2016

Upon arrival my phone and internet did not work. The unacceptable single solution I was offered was to wait hours to fix it....the only reasonable solution was to move me to a new room. The free breakfast in the morning works well.

Embassy Suites LouisvilleGREAT HOTEL

bamagrl77
from Florence

Submitted on 03-08-2016

We stayed here for 2 nights (Fri & Sat). The hotel was easy to find, staff was friendly. Check-in was a breeze. We had a king suite, the room was spacious and clean. The bed was so comfortable. Breakfast was excellent (but busy) with a lot of options. There was an indoor pool which stayed pretty busy during our stay. We will absolutely stay here again if in the area.

Embassy Suites Louisvillevery comfortable

W7143HJandrewh
from

Submitted on 06-08-2016

Convenient and comfortable, spacious room, lovely lobby area and a great breakfast. Second visit. Beds are very comfortable. Only complaint was the sofa bed which had a thin mattress. Pool and hot tub kept children entertained.

Embassy Suites LouisvilleNorris Family Reunion

Juanita672015
from Nashville, Tennessee

Submitted on 10-08-2016

Approximately 100 family members celebrated our 56th year family reunion . The hotel and staff are able to provide the services needed to make your stay an awesome experience. I would recommend this hotel to all travelers

Embassy Suites LouisvilleA bit tired

Reslimpan
from Providence, Rhode Island

Submitted on 11-08-2016

Large Embassy Suites property. Quickest check in ever. Great job. Poor wifi in the suites, especially in the bedrooms. The rooms look a bit tired but it is certainly clean and well looked after. The overall property resonates 80's more so than the 10's mostly due to the atrium architecture. Great breakfast buffet.

Embassy Suites LouisvilleGreat location, great stay

RStraveler1
from Nashville, Tennessee

Submitted on 14-08-2016

I found this Embassy Suites based on a friend's recommendation for the location to stay in Louisville. I prefer Embassy Suites out of all the Hilton brand hotels. The room rate was reasonable thus I gave this location a try. I like having the bigger rooms at Embassy, free full breakfast, full fitness center and comfortable lobby. Staff was friendly. That evening there was a manager's reception with free finger foods...spinach dip, chips, pretzels and popcorn...and beverages, which business ...
I found this Embassy Suites based on a friend's recommendation for the location to stay in Louisville. I prefer Embassy Suites out of all the Hilton brand hotels. The room rate was reasonable thus I gave this location a try. I like having the bigger rooms at Embassy, free full breakfast, full fitness center and comfortable lobby. Staff was friendly. That evening there was a manager's reception with free finger foods...spinach dip, chips, pretzels and popcorn...and beverages, which business folks and families alike enjoyed. The free full breakfast with the option of getting custom made omelets and pancakes, buffet bar for other items and beverage was awesome. The fitness center has weights (dumbbells), exercise ball, two treadmills and two elliptical machines. When I'm in Louisville, I plan to stay here each time. Also, you are within walking distance of great shopping.
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Embassy Suites LouisvilleExcellent Embassy

X99TEmarkd
from Bluffton, South Carolina

Submitted on 15-08-2016

Great stay with great service.... Room was very clean and quiet. The hotel was located in a clean and safe area and was conveniently located with plenty of parking. Staff was great, parking was great .... Thanks! ..........

Embassy Suites LouisvilleGreat Hotel in Louisville - Embassy Suites

Donna A
from Little Rock, Arkansas

Submitted on 15-08-2016

I have spent 1.5 years on a special project and would highly recommend this hotel. From receiving a written welcome every week from the General Manager, Verl, (since I am a Diamond level with Hilton), to the rest of his team, all are friendly and welcoming and portray a professional manner. The rooms are comfortable and have decent WiFi, the breakfast buffet is exceptional and even has a cook available for omelets, waffles, etc. Not sure if that is the case on the weekend. Really nice indoor poo...
I have spent 1.5 years on a special project and would highly recommend this hotel. From receiving a written welcome every week from the General Manager, Verl, (since I am a Diamond level with Hilton), to the rest of his team, all are friendly and welcoming and portray a professional manner. The rooms are comfortable and have decent WiFi, the breakfast buffet is exceptional and even has a cook available for omelets, waffles, etc. Not sure if that is the case on the weekend. Really nice indoor pool & jacuzzi and across the hall is the fitness center. Free parking. The evening reception offers adult and regular beverages and some snacks, but there is also a full-service restaurant right next to it. Many nights I do not want to go out to eat, so it is nice to have it available onsite. Great place to stay!
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Embassy Suites LouisvilleGreat Stay

Arthur W
from Elizabethtown, United States

Submitted on 15-08-2016

I am always very pleased with the service and arrangements whenever we stay in an Embassy Suites location and this one did not disappoint. All amenities, facilities and the room were excellent. Staff was attentive, gracious and helpful.

Embassy Suites LouisvilleAway with the garndchildren

Bwalsh68
from Elizabeth, Indiana

Submitted on 16-08-2016

Parents were busy so we took their kids (our grandchildren) here for the weekend. The place was great. 2 rooms each with a TV was perfect. The staff very friendly. The happy hour was excellent, and they had 2 bartenders! The pool was loaded with kids....great for us. Oh yes, the breakfast was excellent. Obviously we like it.

Embassy Suites LouisvilleExcellent accomodations

kathyngregg
from Brooklyn

Submitted on 17-08-2016

My wife and I enjoyed our stay here immensely. We stayed at this Embassy Suites from August 12, 2016 through August 16, 2016. The staff was very friendly, attentive, and helpful. The pool and hot tub was perfect. It stays open until midnight every day. A great way to end the day. The complimentary breakfast could have been better. A waffle iron would have been nice, and a meat alternative for non-pork eating guests would also be a plus.

Embassy Suites LouisvilleGreat hotel

Vicky M
from Cologne, MN, United States

Submitted on 30-08-2016

We picked this hotel while visiting the Kentucky state fair. It was a 15 min drive to the hotel and I really liked how the hotel is a quiet neighborhood. The suites were very clean. I always enjoy having a sweet so the bedroom is separate from the living area.

Embassy Suites LouisvilleWrong promotion offer

481erwinb
from Marietta, Georgia

Submitted on 06-09-2016

We took 2 room executive suite, apparently there is only one bedroom. It is a false offer from the hilton honor mobile offer.
Hilton needs to fix the room description to avoid the confusion. The front desk confirmed that it is confusing

Embassy Suites LouisvilleGreat Stay

Misty A
from Pendleton

Submitted on 07-09-2016

We were able to book for the same day. The location was perfect. The room & bed were very comfortable. Our room location was great, just outside of the ice machine area. The area was still very quite. The fruit at breakfast was fresh and delicious. I would use this location to stay at in the future.

Embassy Suites Louisvillereunion trip

Thomas S
from Shreveport, United States

Submitted on 07-09-2016

visited mother with children, grandchildren. Used three rooms all clean equipped with microwave and refrigerator. service was excellent . evening reception and breakfast menu good quality and gracious staff.

Embassy Suites LouisvilleGreat Hotel

Gretchen B
from Owensboro, Kentucky

Submitted on 08-09-2016

Have stayed here numerous times, the breakfast is amazing. It seems every time we go there is a sports team and families. This makes the elevators slow and the breakfast lines long. Also if you would rather take the stairs they only lead you outside, no option to enter the hotel with out walking around to the front entrance.

Embassy Suites LouisvilleToo much went wrong

faizbad
from Chicago, Illinois

Submitted on 11-09-2016

WAYYYY TO MUCH went wrong. Elevator broke one of the nights...that no fun when you room is on the 5th floor and you have 2 toddlers with you. Ran out of breakfast both days. There was water by the elevators floor due to its close proximity to the pool which caused my wife to slip. I left regretting bring a HHonors member.

Embassy Suites LouisvilleLives up to expectations

Larry G
from Vandergrift, United States

Submitted on 13-09-2016

stayed here on our way to a company sponsored seminar in Nashville, TN. The staff was very helpful even though we arrived late in the evening. the rooms were very clean and breakfast was excellent the next morning just as expected.

Embassy Suites LouisvilleSmelly Rooms

I2698ZYkevinj
from Coastal South Carolina, South Carolina

Submitted on 17-09-2016

Rooms have a bad mold smell, two defective televisions in the room, stains on the couch and table in the suite, broken desk chair. Staff was excellent friendly and courteous, the rooms are just it a very bad state.

This hotel is great! The staff are friendly, the breakfast buffet had good tasty selections, plenty of other options too. The rooms are large and comfortable. The manager's reception had a good selection of free drinks and the only thing lacking was a better selection of appetizers. Very nice hotel and I will stay there every opportunity I get!

Embassy Suites LouisvilleIn town for a wedding

Mike P
from London, Kentucky

Submitted on 19-09-2016

I stayed overnight for a wedding this last Friday night. I was worried when I say two buses of college/high school students roll in as I was checking in. However, other than when they were checking in I didn't hear them at all. The Suite was very nice and well maintained. The only concern I had was that whoever had the room before I did set the temperature cooler than I am comfortable with, however that was fixed in a few seconds work by me. The breakfast buffet is impressive with a good selecti...
I stayed overnight for a wedding this last Friday night. I was worried when I say two buses of college/high school students roll in as I was checking in. However, other than when they were checking in I didn't hear them at all. The Suite was very nice and well maintained. The only concern I had was that whoever had the room before I did set the temperature cooler than I am comfortable with, however that was fixed in a few seconds work by me. The breakfast buffet is impressive with a good selection. When I was packing the car to leave, a rainstorm happened and the front desk was nice enough to loan me an umbrella so I could run to the car to get mine.
I am impressed and will probably choose to stay here again if I am in the area.
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Embassy Suites LouisvilleAwesome Job Embassy Suites of Louisville

Nicholas B
from Indianapolis, United States

Submitted on 19-09-2016

Was nice to get back to an Embassy Suite after multiple stays at they typical business travel hotel, nice staff, great breakfast, good size room, and hotel was very close to my appointments...definitely will be staying here next time I'm on the East Side of Louisville

Embassy Suites LouisvilleStrictly Business

Rafael B
from Lafayette, United States

Submitted on 20-09-2016

If you need a place for a short stay this is perfect if breakfast is your meal. The front desk does not take the time to listen or care if you're a Diamond member or not. This did not compare to the other Embassy Suites I have stayed at before.

Embassy Suites LouisvilleSo Clean and Friendly!!

ACintheKy
from Lexington, Kentucky

Submitted on 27-09-2016

We love Embassy Suites and this is one of the best! One of the cleanest hotels I've ever stayed in. The location is pretty handy, but we weren't interested in going downtown. If you do though, it's only about 15 minutes away. The manager's reception and breakfast make it an awesome value! The breakfast is WAY above the standard free breakfast at ANY other hotel brand I've ever stayed. BOOK THIS HOTEL!!!!

Embassy Suites LouisvilleAlmost perfect Hotel

Robert G
from sturgis, United States

Submitted on 28-09-2016

This was our first stay at this Hilton hotel. services were outstanding. The rooms were in great condition; clean and attractive. It had the look of a new building but learned that it had been remodeled. Great entry view in the lobby. The grounds were in perfect condition. Our group had little problems in locating places for our group pictures. Will visit this hotel again.

Embassy Suites LouisvilleLouisville Stay, Sept 2016

Tlcurcio
from Bethlehem, Pennsylvania

Submitted on 29-09-2016

My husband and I stayed here as we explored the Kentucky Bourbon Trail. Suite was perfect, staff was very attentive. If I had to list any negative, it would be that the activity in the main area on the first floor echoes up into the rooms.

Embassy Suites LouisvilleRelaxing weekend

Ron B
from Fort Worth, Texas

Submitted on 30-09-2016

Great place to meet up with friends. Place was very clean and staff was attentive to guest. Needed more staff at breakfast but was apologetic for delays. I would go back on next trip to Louisville. Nice area.

Embassy Suites LouisvilleLoved our Louisville East Stay!!

javaeve
from Bloomington, IL

Submitted on 30-09-2016

Everyone was so friendly from check-in to check-out and everyone in between. Very relaxing with drinks at happy hour and a fabulous breakfast. Definitely enjoyed our stay here. The manager of this hotel is blessed to have such an outstanding staff!!

Embassy Suites LouisvilleEmbassy Suites - Best Hotels!

Chris G
from Shelbyville, United States

Submitted on 04-10-2016

Embassy Suites provides a great hotel experience with first class employees, top quality rooms, and exceptional accommodations. They serve every need you have at a very reasonable price! I highly recommend them for your future hotel arrangements.

Embassy Suites LouisvilleAn Embassy Suites Gem in Louisville, KY!

Sandra M
from Yorktown, Virginia

Submitted on 11-10-2016

My husband and I stayed at this Embassy Suites recently and we were extremely pleased with our stay!!! The front desk staff greeted us right away with an enthusiastic greeting, and they were very accommodating! Our suite decor was beautiful, our suite was very clean, and overall we were just very pleased with everything. The complimentary hot breakfast, including ordering our specialty omelet is always a "hit" with us. This hotel is located in a very nice and quiet area. I would highly recommend...
My husband and I stayed at this Embassy Suites recently and we were extremely pleased with our stay!!! The front desk staff greeted us right away with an enthusiastic greeting, and they were very accommodating! Our suite decor was beautiful, our suite was very clean, and overall we were just very pleased with everything. The complimentary hot breakfast, including ordering our specialty omelet is always a "hit" with us. This hotel is located in a very nice and quiet area. I would highly recommend this hotel if you're ever in Louisville, KY!!!
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Embassy Suites LouisvilleCliff in Maintinence Dept. is terrific!

ranch882016
from Stratford, Connecticut

Submitted on 11-10-2016

During each of my last two stays at the Corporate Campus Embassy, I had a few specific requests.
Both times I was fortunate to have Cliff from the Maintenance Dept. respond to my calls.
This fellow is all about "Service with a smile".
On each occasion, Cliff took care of everything I needed quickly and efficiently.
I couldn't ask for better, or friendlier service.
I truly hope that he will be recognized and thus rewarded, for doing a fine job of tending to Embassy customers.
Everyone at this l...
During each of my last two stays at the Corporate Campus Embassy, I had a few specific requests.
Both times I was fortunate to have Cliff from the Maintenance Dept. respond to my calls.
This fellow is all about "Service with a smile".
On each occasion, Cliff took care of everything I needed quickly and efficiently.
I couldn't ask for better, or friendlier service.
I truly hope that he will be recognized and thus rewarded, for doing a fine job of tending to Embassy customers.
Everyone at this location is terrific, but Cliff stands out for his enthusiastic willingness to accommodate the customer..
Btw....Angela & Brian @ the Front Desk both deserve high praise as well.
They are very nice people who truly focus on customer satisfaction.
Great stay!
I'll definitely return.
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Embassy Suites LouisvilleAccommodations

lesliemJ1090VY
from Louisville, Kentucky

Submitted on 12-10-2016

This is a decent hotel overall. However, service could use improvement. I originally made a reservation requesting adjoining rooms. When I checked in, the rooms I obtained were not adjoining....therefore making the stay more stressful that it had to be! The rooms were nice otherwise. However, as a paying customer, I expected to get what I asked for and paid for and this was not the case in this instance. It was too late to change plans midstream. So I made the best of our stay but I was not plea...
This is a decent hotel overall. However, service could use improvement. I originally made a reservation requesting adjoining rooms. When I checked in, the rooms I obtained were not adjoining....therefore making the stay more stressful that it had to be! The rooms were nice otherwise. However, as a paying customer, I expected to get what I asked for and paid for and this was not the case in this instance. It was too late to change plans midstream. So I made the best of our stay but I was not pleased!
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Embassy Suites LouisvilleVery good place to stay in Louisville.

Earl L
from Rochester Hills, Michigan

Submitted on 12-10-2016

Enjoyable place to stay and beats the standard hotel. Good food, suite living etc. good enough to be destination within itself. Property is aging a little bit still good. Physical location is not great but ok.

Embassy Suites LouisvilleGreat hotel

866walts
from Louisville, Kentucky

Submitted on 12-10-2016

This hotel is managed by a very pleasant and efficient staff. The rooms are immaculate and up to date. On top of all the amenities, complementary cocktails in the evening and a full breakfast buffet (including made to order omelets) were available. A very enjoyable stay!

Embassy Suites LouisvilleWill Stay Again!

Rons401
from Cincinnati

Submitted on 26-10-2016

I forgot an item after checking out. The management called me and was very gracious. The room was clean, pool and hot tub were excellent. The breakfast area was crowded, sombe sure to get there a little early.

Embassy Suites LouisvilleGreat friendly staff

Denise B
from Lexington, Kentucky

Submitted on 26-10-2016

Hotel staff was great, will stay again. Manager's reception needs better food variety. But overall no complaints. Great location, close to everything. The breakfast is great, they never ran out of anything.

Embassy Suites LouisvilleShort Drive to Downtown, Very Clean!

Jerod S
from

Submitted on 28-10-2016

Stayed here 2 nights for a business meeting and needed to be relatively close to downtown. This place fit the bill for price and convenience. Will stay there again when in Louisville.
Only negative was that it is not easy to actually get to the hotel because it is tucked behind another building and there is no obvious signage.
Also, Google maps / navigation has it on the other side of the street.

Embassy Suites LouisvilleGreat hotel and staff!

Gina W
from Chicago, Illinois

Submitted on 01-11-2016

Awesome and always is! Take great care in their customers! Staff is always friendly! Wouldn't stay anywhere else when in a Louisville! Perfect location too, out of the busy downtown area but close to many restaurants, malls, etc.

Embassy Suites LouisvilleAnimals in Hotel

blondiebettyv
from Detroit, Michigan

Submitted on 02-11-2016

We love and his place. Quiet clean and beautiful Hotel. The breakfast that us erved us awesome. We highly recommend This location. I am not a dog owner so seeing people with dogs makes me wonder if i slep behind a dog. Onlly certain rooms should be designated for animals or You should be informed.

Embassy Suites LouisvilleNice hotel

171troyh
from Atlanta

Submitted on 05-11-2016

Came to visit family and was quite pleased with this choice of hotel. The breakfast was very pleasant and the staff was attentive. The room was clean and comfortable, except for the pillows. The lobby is nice and spread out with plenty of places to relax if you don't want to be couped in your room.

Embassy Suites LouisvilleExcellent Choice!

Charles Y
from Norfolk, United States

Submitted on 09-11-2016

This hotel sets in a quite location surrounded by stores, restaurants and almost anything you could need. The staff is professional yet friendly. Angela and Tracey are exceptional members of the staff and will make you feel welcome. The chefs are excellent cooks and very friendly and will do whatever it takes to make your eating experience a great one. Thank you to the chefs. The rooms are cleaned with professionalism and that is much appreciated. I recommend that you stay there, you want regret...
This hotel sets in a quite location surrounded by stores, restaurants and almost anything you could need. The staff is professional yet friendly. Angela and Tracey are exceptional members of the staff and will make you feel welcome. The chefs are excellent cooks and very friendly and will do whatever it takes to make your eating experience a great one. Thank you to the chefs. The rooms are cleaned with professionalism and that is much appreciated. I recommend that you stay there, you want regret it!
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Embassy Suites LouisvilleOutstanding

Peter G
from

Submitted on 10-11-2016

As a regular business traveler, this property stands out for its delivery of hospitality and amenities. Will definitely return. Complementary evening reception was an added surprise. Breakfast was excellent as well.

Embassy Suites LouisvilleGreat hotel

CS124578
from Park City, Utah

Submitted on 13-11-2016

The room was spacious and clean. The staff was friendly and helpful. They answered our questions about local attractions and helped us by offering suggestions. The managers reception was well done. We liked that we could order meals during the reception. It was the best of both. The breakfast was well prepared and fast. What more can you ask for? We will stay here again.

Embassy Suites LouisvilleGreat Hotel and Great Staff

290melindar
from

Submitted on 20-11-2016

Everything about this hotel is perfect. Staff is wonderful from the front desk, to restaurant, to bartender and any other staff members I encountered during my stay. When I travel to Louisville in the future this will be the only hotel I choose.

Embassy Suites LouisvilleGreatest

M8766CNterrym
from Owensboro

Submitted on 26-11-2016

Thank you for all your hard work in making everything perfect ! Will stay here every time that we are in the area. Always very clean rooms friendly service. Easy access to the things that I need to go to

Embassy Suites LouisvilleWe Love This Place!

isabellebP8267OS
from Germantown, United States

Submitted on 30-11-2016

Our family stays at the property at least one week a year. It has all the elements our family desires - internet, parking, excellent made-to-order breakfast, microwave, small refrigerator, evening reception.

Embassy Suites LouisvilleBest Hotel Stay Ever

444mariane
from

Submitted on 30-11-2016

This was our first stay with Embassy Suites. It was outstanding. Way Above expectations in every area. Staff extremely friendly, professional and helpful. Very welcoming and very comfortable hotel. Complimentary breakfast was tremendous - made to order as well as buffet. The management and staff need to be commended for a job well done! This was our best hotel experience in our several decades of travel. thank you. we will be back.

Embassy Suites LouisvilleComfort in Louisville

Randall Edward M
from Jefferson City, United States

Submitted on 02-12-2016

Had a relaxing time @ this embassy suites. The atrium was nicely decorated & wecoming. Brought our son & his wife for vaca. Had lovely time @ evening reception. One of the employees gave us helpful info on local attractions.

Embassy Suites LouisvilleAlways Good

Craig G
from Memphis, United States

Submitted on 03-12-2016

3rd time at this hotel and it holds it own with any resorts we've stayed at, and we've been to a lot of resorts that are Hilton brand and that's the main reason we are Hhonor members and we do have chooses but we enjoy the comfort of being taken care of by friends that look forward to you coming to visit.

Embassy Suites LouisvilleExtremely comfortable stay outside of town.

John R
from Cowbridge

Submitted on 04-12-2016

The Suites are extremely well appointed, nice big sitting area with work desk and comfortable chairs. Bathroom has bath, and the beds are extremely comfortable. If there is a drawback it is that town is ten miles away, but the restaurant here is perfectly adequate, with eager waitressing; the upside is the complimentary reception bar from 5.30 - 7.30 each evening, full range of drinks and snacks to enjoy too. Wifi is free and fast, and car parking is ample.

Embassy Suites LouisvilleA Lovely Hotel w/ a Great and Friendly Staff

yetiwoks
from Omaha, Nebraska

Submitted on 05-12-2016

Like most Embassy Suites, the rooms and amenities are outstanding at this Louisville East hotel. Nice well-lit parking lot (with plenty of spaces), pet friendly, clean and comfortable rooms w/ large flat screen tvs, refrigerator, comfortable furniture, a decent bar (only two taps), great food (best pepperoni flatbread I've ever had), free breakfast (wonderful made to order omelet) and a very friendly and knowledgeable staff. A very enjoyable and relaxing stay. This is a fairly secluded hotel,...
Like most Embassy Suites, the rooms and amenities are outstanding at this Louisville East hotel. Nice well-lit parking lot (with plenty of spaces), pet friendly, clean and comfortable rooms w/ large flat screen tvs, refrigerator, comfortable furniture, a decent bar (only two taps), great food (best pepperoni flatbread I've ever had), free breakfast (wonderful made to order omelet) and a very friendly and knowledgeable staff. A very enjoyable and relaxing stay. This is a fairly secluded hotel, but there are several good restaurants nearby.
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