Discover Card and the ShopDiscover website

I have thought about this issue before, but never was motivated to mention it online before today: I buy something on shopdiscover.com with my Discover Card (promising, as an example, 5% back), the billing arrives, but I receive nothing but the normal points for that item. When I call and ask about it, the scenario is always the same--they say it can take 6-8 weeks for those points to post. Well, as far as I know they have never posted in the past, because there is never a breakout in the later statements that the points are for earlier purchases on shopdiscover.com. I really think this is a poor way of doing business; if there is a delay, they can at least document in those later statements that x points are for shopdiscover previous billing periods. When I point this out to the phone rep, she simply says, "that's how it's done." It sounds to me like a good way of evading points posting problems.

I've always received the 5-10% on the ShopDiscover purchases. For online, I usually get an email saying the money is being deposited. For a hotel stay booked on Expedia.com, the credit didn't post until I actually stayed at the hotel. After checking out, I received an email before getting back home.

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