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More than

1M

cleans

Over

100,000

satisfied customers

Customer rating

4.7/5

stars

Live in over

200

cities

Europe’s leading marketplace for cleaning services

Welcome to Helpling, Europe’s no. 1 online marketplace for finding domestic cleaners.
Through Helping you can easily find liability insured cleaners for your home. Scroll through cleaner profiles to
compare prices, ratings and cleaning experience and find the best match for you and your home.

£10.00/h

Elisabeth

4.9 / 5

704 Cleans

ID check

Reference check

Pets

Windows

Ironing

What the customers say about Elisabeth

5 / 5

“We love Elizabeth! Thanks so much for all the help :)”

Hannah W.

5 / 5

“Elizabeth is a fantastic, diligent and thoughtful cleaner who has
done a really good job on our flat. Our wooden floors look better than ever and everything is left
spotless and shiny, we are really happy with everything and would highly recommend her. Thanks
Elizabeth!”

Stephen P.

5 / 5

“Elizabeth has been great for us. Really accommodating and very
thorough. I would recommend her to anyone wanting a professional and thorough service.”

Rosie L.

Show more/less

Reasons to book via Helpling

Liability Insured Cleaners

On Helpling.co.uk, thousands of domestic cleaners are registered with a wide range of prices, expertise and reviews. All registered cleaners are self-employed and liability insured. Simply scroll through different profiles and select your preferred cleaners to find the best match for you and your home.

Reliable Customer Service

Our customer service team is always happy to help if you have any questions. You can reach out to them via E-mail or phone. Customers with a recurring booking (weekly or bi-weekly) can reach our VIP customer service by phone from Monday to Saturday 9am to 5pm for all concerns. The number for this is available in your online profile. Our team is always happy to support you and offer all the information you need.

A Price to Suit Your Needs

Fair pricing is very important to us. All of the cleaners registered on our platform set their own hourly rates, and so you as a customer can choose your price range by selecting cleaners. During the booking process, you can compare profiles and prices and find cleaners in a price range that suits you best. We will only ever match you with cleaners that fit your desired price range.

Cleaning Services

Whatever it is you need: A regular clean, a deep scrub of your oven or a one off deep
clean - The cleaners registered on the Helpling platform offer every cleaning service you could need. After your
booking is confirmed, just let them know what your priorities are and they’ll make your home shine.

Frequently Asked Questions

What is Helpling?

Helpling is the leading marketplace for cleaning services in the UK. We are not a cleaning agency or
cleaning company, we're an intermediary platform that helps match customers like you with self-employed
cleaners. Through Helpling, you can book a cleaner in 60 seconds. Once you have booked a cleaner you should
arrange with them what specific cleaning tasks you would like them to undertake, for example ironing or oven
cleaning.

How does pricing work?

Fair pricing is very important to us. All of the cleaners registered on our platform set their own hourly
rates, and so you as a customer can choose your price range by selecting cleaners. During the booking
process, you can compare profiles and prices and find cleaners in a price range that suits you best. We will
only ever match you with cleaners that fit your desired price range.

Do I need to do anything before my cleaner arrives?

Every customer is different and if it’s the cleaner’s first visit to your home, it’s good to give them some
guidance. Ideally, jot down a list of cleaning priorities for your cleaner (you can do it per room, or for
your entire home). This will help them to focus on the areas that are important to you. When your cleaner
arrives, give them a tour and highlight your priorities and any fragile surfaces or items. Don’t forget to
show the cleaner where to find your cleaning products and if you have any preferences or surfaces that need
special care, make sure to let your cleaner know.

Do I need to be home for the booking?

We strongly recommend that you are home for the first clean of your booking to show your cleaner around.
Some customers choose to give a spare key to their cleaner, but this decision is based on individual
preferences. Please remember that Helpling takes no part in the key-handling process.

What cleaning supplies do I have to provide?

We recommend to have the following cleaning supplies at home:

Vacuum cleaner and a mop

Cleaning cloths x 4

Feather duster

Scratch-free sponge

Toilet Cleaner

Limescale remover

All-Purpose cleaner

Fat solvent

Further cleaning supplies are required for additional cleaning services, such as:

Interior window cleaning: Glass cleaner

Oven cleaning: Oven cleaner and sponge

What if I don't like my cleaner?

We do our best to help you find the right cleaner for your home. However, if for any reason you would like
to change your cleaner, you can easily do so in your account and send a new request for another cleaner. It
is important to let us know why you would like a replacement so we can then find you the perfect match.

Are the cleaners insured in case of damages?

Yes, in the unlikely event of damage, you do not have to worry as you are protected from any serious harm.
All cleaners are covered by a liability insurance which covers all damages above €350. For damages below
€350 or the first €350 of any larger damage, you can of course always directly reach out to the cleaner
involved and align with him or her on the compensation that you may expect from them. You can find the
cleaner's contact details in the confirmation email that you received prior to the cleaning. To ensure a
smooth reimbursement process for the insurance relevant cases above €350, please contact us via this
form.

Book your trusted cleaner now

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