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Page last updated on: 03-Mar-2015 11:28:56

Customer Reviews

A 5-star review by 'Amy Stout'23/9/2014

Branch:

9799 Church Street (Middridge) (Shildon) (County Durham)

Services:

Sales (as a Vendor)

Staff Member

No staff selected.

Postcode

DL4

Experience:

Would you use the agent again?
Yes

My experience with selling a property through Platinum Property Services (a.k.a. Alison Dyson) was very positive. The staff are very friendly, helpful and professional and they kept me up to date throughout the entire process. I felt like I could leave everything in their very capable hands.
When the property in question received some damage Alison ensured the house was secured immediately and contacted me straight away to let me know of the situation. She could not have been more caring and really went out of her way to help.
I would have no hesitation in recommending Platinum Property Services.

A 1-star review by 'Experienced Landlord'18/7/2013

Branch:

9799 Church Street (Middridge) (Shildon) (County Durham)

Services:

Lettings (as a Landlord)

Staff Member

No staff selected.

Postcode

DL5

Experience:

Would you use the agent again?
No

I only used Alison Dyson for one of my properties and only for the duration of one tenancy. It got so bad that the tenant eventually had to call me when there was any issues as the agent could not administrate itself. Rent would always be late and they would lie about when the tenant paid each month and make excuses for the tenant. The tenant herself would email me a scan of her receipt each month as proof of when she paid. The agent would normally pay me 18 days later. They are a joke and took both me and my tenant for a ride. I was happy to end the tenancy so I could end their services.