WarehouseOS Reduces Return Rate in Ecommerce

Return issues are likely to persist into 2020 and beyond, according to Tim Hoj, CEO of Warehouse Mobile Solutions, makers of WarehouseOS. Still a headache for domestic e-commerce, cross-border returns will take creativity to solve. Cross-border e-commerce will continue to grow particularly as the influence of emerging markets gains traction.

The need to implement best practices learned by connecting cross-border e-commerce among developed countries as well as develop local partnerships for warehousing and final mile delivery must be addressed. Enhanced track-and-trace capabilities are enhanced technology techniques that become essential as cross-border e-commerce capabilities expand throughout the world.

Returns from across the street or across the world are a significant challenge for smaller e-commerce vendors. Many online retailers are overlooking their return policy. The failure to integrate an efficient and hassle-free return policy could have a serious backlash on present and future sales. With the holiday shopping rush just around the corner, e-retailers need to make the return process as easy as the purchasing process.

The RF gun, constant verifications, small keypads, and hard to read screens are quickly becoming yesterday’s technology. Tablets are replacing the RF gun. WarehouseOS, a new tablet-based Warehouse Operations System brings warehouses into the future today. Warehouse management systems have been around for a long time with too many companies still using the RF gun to conduct inventory management, scan in new items, and pick orders. The RF gun solutions typically cost double what modern solutions offer. WarehouseOS and associated apps have been developed to make everything about the warehouse easier and better. Apps allow small or large companies to receive products, manage inventory, perform cycle counting, conduct single picks or do batch picking, verify items picked and pack them into boxes.

An easy to navigate user interface means warehouse personnel need almost no training before performing warehouse tasks. Receiving, put-away, picking, and packaging quickly become the easiest jobs on the floor. A team of experts in material handling equipment and solutions developed WarehouseOS to maximize the throughput of warehousing and distributing facilities. From small eCommerce, to high volume SKU facilities, from omni-channel companies to FMCG (fast moving consumer goods), WarehouseOS is equipped to handle everything. From small startups with simple needs to complex, large distribution centers, WarehouseOS is the tablet solution which enables manufacturers and distribution centers to be a step ahead of the competition.