Accessibility

Accessibility

Our Commitment to Accessibility

Davenport-Perth Neighbourhood and Community Health Centre is committed to providing a barrier-free environment for our clients, patients, students, employees, job applicants, suppliers, visitors, and other stakeholders who enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), Customer Service Standard, and the Integrated Accessibility Standards Regulation for Information and Communications, Employment, and Transportation, and eventually, for the Built Environment.

Approximately 1.8 million Ontarians live with a disability, and as the population grows older, this number will also increase. Our organization has made a commitment to accessibility for everyone who uses our services because this makes good sense, and it is also a legal obligation. Our organization has an important responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization’s compliance with accessibility legislation by incorporating policies, procedures, equipment requirements, training for employees, and best practices. We will review these policies and practices on a regular basis. Our commitment to making our organization accessible to everyone includes the integration of accessibility legislation with our policies, procedures, programs, and training. We are committed to reviewing and incorporating the following information with our employees:

Legislation regarding the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005.

Integrated Accessibility Standards for Information and Communications, Employment, and Transportation.

Standards for the Built Environment

Accessible employment practices such as recruitment, assessment, and selection.

Assistive devices, mobility aids, service animals and support persons.

Notices of service disruptions (temporary or long-term).

Notices of service disruptions (temporary or long-term).

DPNCHC’s relevant policies and procedures regarding accessibility.

Reporting procedures.

Training procedures.

DPNCHC realizes that providing accessible and barrier-free environments for everyone is a shared effort. As a community, all businesses and services must work together to make accessibility happen. For more detailed information on our accessibility policies, plans, and training programs, please contact the HR Coordinator at info@dpnchc.ca, or by phone 416 656-8025, ext. 368.