New Hampshire Hospital is committed to providing a safe, helpful and caring environment for patient care. The building and grounds of New Hampshire Hospital have been designed to provide a safe, welcoming environment that allows patients to focus on their recovery. Hospital staff members receive special training about how they can help during medical and psychiatric emergencies. The rights of patients are carefully protected and patient care is provided in the safest, most effective and least restrictive way possible. There is always an Executive, Nursing Supervisor, and Physician on duty.

Patients, families, and significant others are encouraged to contact the nurse, physician, other treatment team members, Hospital management or the Hospital's Patient Rights Investigators with any questions, comments or concerns you have about patient care. You may wish to see this website's section, National Accreditation: The Joint Commission. Also, the New Hampshire Hospital Campus Police force is a unit of the New Hampshire Division of State Police, Department of Safety. There is always a police officer on duty who may address any concerns or questions you may have about safety.

Campus Police

Members of the Department of Safety, Division of State Police Campus Police Unit provide full-service police coverage to the Hugh Gallen State Office Complex (campus) including supporting the mission of New Hampshire Hospital through the enforcement of federal, state, and local laws, internal policies and procedures.

The 10 full-time, sworn uniformed police officers along with three civilian Police Dispatchers provide general police and specialized services the community by providing a safe and secure environment that allows patients/residents, employees, volunteers, and visitors to deliver and receive quality services. In addition to receiving police training through the NH Police Standards and Training Council, all sworn members must also complete mental health training as part of their required training.

The campus is compromised of roughly 120 acres located in Concord, NH and is the home to many large NH State agencies such as the Departments of Health and Human Services, Education, Labor, Education, Employment Security, Archives, Public Utility Commission and others. The campus population on a typical business day ranges from 3,000-4,000 people including staff and visitors. The Campus Police Unit coordinates with various nonprofit and local organizations in planning special events that uses the campus as the venue, focusing on traffic and crowd control.