Email Services & Exchange Management

Microsoft Exchange Server Support and Consulting

Bespoke Microsoft Exchange Server Support Services

Whether you’re thinking of migrating your existing email system to a cloud-hosted Exchange solution, need regular pro-active maintenance to keep your existing email server performing at its best, or simply need help in a hurry to fix a critical problem you’re facing right now, our hotel IT consultants are here to help.

Offering ad-hoc Microsoft hosted Exchange Support to resolve those email emergencies, as well as long-term, preventative maintenance contracts, all of our services are fully tailored to suit the exact needs of your hotel, your staff, and your existing email system.

Need emergency assistance with your email or want to discuss partnering with Pacific Infotech as your new long-term Microsoft Exchange support provider? Contact us today.

Complete Microsoft Exchange Project Management

With over a decade’s experience in providing cost-effective Exchange email solutions for UK hotels, Pacific Infotech are able to use our expertise in carrying out a full range of services, including::

Cost-Effective Email Support Contracts

As a successful modern hotel, you don’t need us to tell you how invaluable your current email server is. Critical to your communication with regular guests, potential new customers, and suppliers alike, your email system needs ongoing maintenance and regular monitoring to ensure that your server remains free from:

As part of your ongoing support contract, you’ll not only receive round-the-clock emergency support (including evenings, weekends, and bank holidays), but also all of the following:

24/7 monitoring

Rapid response to all alerts

System configuration support

Installation of all recommended Exchange upgrades and patches

Consultation and advice on configuring the best possible set-up for your hotel.

Round-the-Clock Monitoring for Your Peace of Mind

As part of our pro-active email maintenance service, we provide full 24/7 monitoring of your hosted Exchange server and related infrastructure, constantly analysing your system against key variables, including:

Available server / mailbox space

Mail delivery time

Number of queued items.

As soon as there’s an issue, our certified Microsoft Exchange support engineers will be notified, and will respond immediately in order to return your system to peak performance.

Guaranteed Rapid Response for Both Remote and Onsite Support

Accessing the Exchange server support you need, whenever you need couldn’t be simpler. Our remote support specialists are on hand 24/7/365 via telephone, email, and live chat.

Whichever method you use, you’re guaranteed a lightning fast response from our dedicated engineers, as well as the industry’s highest rates of First Call Resolution.

For those issues which can’t be solved remotely -such as physical server and hardware failures- our UK-wide network of Microsoft Exchange engineers will be there to get you up and running again as quickly as possible.

Complete Support for Locally Hosted and Remote Servers

All of our Microsoft Exchange services can be fully adapted to support physical servers hosted on your premises, hybrid, and cloud-hosting solutions.

Looking at cutting the costs and improving the efficiency of your existing email? We can even help with migrating away from your physical hardware onto a state-of-the-art cloud server for greater reliability, flexibility, and affordability.