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Reference Through Social Media: Developing Standards, Guidelines, and Policies--eCourse Sarah Steiner too often chat, social media, and text-based reference services operate without standards and policies. This eCourse will guide you in writing useful, ...

A Social Networking Primer for Librarians (THE TECH SET® #7) Cliff Landis Social networking is rapidly infiltrating the information environment, and it is essential that librarians understand how best to use these sites and tools with their work to bet ...

Microblogging and Lifestreaming in Libraries (THE TECH SET® #3) Robin M. Hastings Microblogging and lifestreaming applications like Twitter, Tumblr, and Friend Feed are all around you and your users in everyday life. In Microblogging and Lifestreaming in ...