Access & Support

HELP FILE

Upgrade Information

GoToMyPC will notify you when new updates are available. If you are on a PC, you can also check for new updates at any time by right-clicking the GoToMyPC icon in the system tray and selecting Check for Upgrade. If a new version exists, you will be notified and asked if you want to upgrade.

Can I upgrade while in session?

Yes, you can upgrade GoToMyPC versions 5.0 and higher while remotely connected to your host computer.

To upgrade GoToMyPC

GoToMyPC will notify you when new updates are available. On a PC, you can also check upgrades.

1. Right-click the icon in the system tray and select Check for Upgrade.

2. If available, click Yes to upgrade.The new version will download and MSI Installer will start. Click Next.

3. Click Next in the installer window to update GoToMyPC.

4. When prompted, click Finish to complete the upgrade process.

Note: Should the automatic upgrade fail, you will need to manually update your GoToMyPC software.