Support and Maintenance

Avenues can help you maintain higher availability and IT performance with integrated maintenance and technical support for multivendor hardware and software solutions. Our comprehensive portfolio of services is designed to help you resolve problems more quickly—or even prevent problems before they occur—and to protect your IT environment during both warranty and post-warranty periods. Our services are backed up by an extensive parts network and service-level options designed to be flexible enough to meet your specific business needs.

We offer ongoing support services for organizations that may not have the technical staff to support the implemented solution
These services are intended as troubleshooting and technical assistance for your customer solution and do not include solution enhancements.

Support of the vendor software tools is typically provided by the vendor through their published support plans. We can help you identify the right support plan for your needs.