What is VEText? An automated, interactive text message system to remind Veterans of upcoming VA appointments. Veterans can respond to confirm or cancel an appointment.

Why is VA introducing VEText?For one reason or another, Veterans miss more than 9 million health care appointments each year. Sometimes it is hard to keep track of the times or it may be difficult to cancel appointments. This program will send timely text alerts. Veterans can confirm or cancel the date and time with a simple text back. VA will then offer any newly opened appointment times to other Veterans.

What does VEText do?Reminds Veterans of appointments.Allows Veterans a useful cancellation option if desired.Allows a download of the reminder to a calendar file.

What do Veterans need to do to get started with VEText? Update or provide an active cell phone number with VA staffNo need to opt-in; text appointment reminders will occur automatically. Veterans may STOP the texts by following the instructions within the texts. No cell phone? No problem. VetText does not replace other reminders. It simply improves the experience.

VEText does not show personal information—just a simple reminder of an appointment and offers tools to manage the appointment.Not enrolled in MyHealtheVet? Enroll via the link above or call the VAPORHCS MHV Team at 503-220-8262, Ext. 33307

Portland

VEText is providing VAPORHCS Veterans an interactive text message to remind Veterans of upcoming VA appointments!This system automatically enrolls our Veterans into VEText based on the phone information already on file in our system.Please make sure YOUR cell phone number is in your records; just check with your care team the next time you visit us.

There are a few services you WILL NOT receive text message reminders for - Lab, Community Care, Research, Telephone Clinics, and Home Based Primary Care

On average, about 13%-14% of ALL VAPORHCS appointments are no-shows. Please help your fellow Veterans by canceling your appointment in advance, if at all possible, so your unused appointment time can be used by another Veteran.