Your account is marked as cancelled and is in a pending delete period.
We do not delete accounts immediately in case you change your mind and want to turn your site back on.

If you want the account cancelled, no further action is needed. The account will be deleted automatically after the pending period is over.

If you have changed your mind and want to keep the account open you must login to your control panel and update your billing information in the billing section. This will remove your cancel request and your site will return in the next 15 minutes.

To do an emergency billing update, click here. No username and password are required but you will need to provide proof of your ownership through other means. Your site will be turned back on in 15 minutes of the update.

Frequently asked questions:

Q: I did not request to cancel my account! What is going on?

A: There are two possible causes.

Your cancel request may be old and just now being processed. In the past we did not always delete cancelled accounts immediately.

If you share the account with someone else, the other person may have requested a cancel. Please check with any co-owners of your site.