About The Palace Hotel Kota Kinabalu

Description

The Palace Hotel Kota Kinabalu has been classified and awarded a 3-Leaf rating from the Green Hotel Classification Program as a Green Hotel that has taken significant steps to protect the environment. The Palace Hotel Kota Kinabalu is a modern, smoke-free, exquisitely designed accommodation standing on a hill, overlooking the hustle and bustle of the city on one side and serene mountains on the other. The Palace Hotel Kota Kinabalu is situated in the center of Kota Kinabalu, Sabah, and close to the state Royal Palace, shopping complex, 15 minutes from the international airport, and 10 minutes to the jetty. This colonial-styled hotel, located in the state of Sabah, is placed on a regal hill looking down upon Kota Kinabalu. Guests will find a variety of amazing natural recreation venues close by, such as nature treks and other outdoor adventures. The hotel itself maintains a majestic royal style that has colonial influences infused with an injection of Malaysian design concepts, creating an atmosphere that is unique and restive. The on-site dining options, Tangerine Restaurant and Glamorous Lounge, serve a multinational compilation of international cuisine as well as refreshing beverages. Whatever the reason for your stay, The Palace Hotel Kota Kinabalu will make your stay a good one.

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Features

Internet access

Free Wi-Fi in all rooms

Wi-Fi in public areas

Getting around

Car park

Shuttle service

Taxi service

Things to do, ways to relax

Fitness center

Garden

Hot tub

Karaoke

Massage

Spa

Steamroom

Swimming pool [outdoor]

Dining, drinking, and snacking

Bar

BBQ facilities

Coffee/tea maker

Complimentary bottled water

Convenience store

Mini bar

Poolside bar

Refrigerator

Restaurant [halal]

Restaurants

Room service

Services and conveniences

Currency exchange

Daily housekeeping

Dry cleaning

Gift/souvenir shop

Laundry service

Luggage storage

Safety deposit boxes

Shops

Smoking area

For the kids

Swimming pool [kids]

Access

Check-in/check-out [express]

Check-in/check-out [private]

Check-in [24-hour]

Elevator

Facilities for disabled guests

Front desk [24-hour]

Pets allowed

Security [24-hour]

Wheelchair accessible

Languages spoken

English

Chinese [Mandarin]

Indonesian

Malay

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Policies

Shuttle service is available at the property from 11:00 AM to 06:00 PM. Kindly contact the property for more details.

Child and extra bed policy

Infant 0-1 year(s)

Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.

Children 2-11 year(s)

Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

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Useful info

Check-in from: 2:00 PM

Check-out until: 12:00 PM

Distance to airport: 7. Km

Non-smoking rooms/floors: Yes

Number of bars/lounges
: 1

Number of floors: 6

Number of restaurants: 1

Number of rooms : 150

Daily parking fee: 0 MYR

Room voltage: 240

Travel time to airport (minutes): 15

Year hotel opened: 1987

Most recent hotel renovation
: 2007

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Verified traveler reviews

Agoda Reviews (1136)

Filter by traveler type

Very good

7.5

based on 1136 reviews

Cleanliness7.8

Facilities7.5

Location7.1

Room comfort and quality7.6

Service7.7

Value for money7.7

Food and dining6.9

Very good

7.1

based on 244 reviews

Cleanliness7.5

Facilities7.2

Location6.7

Room comfort and quality7.1

Service7.3

Value for money7.2

Food and dining6.5

Very good

7.6

based on 356 reviews

Cleanliness7.9

Facilities7.8

Location7.1

Room comfort and quality7.8

Service7.9

Value for money7.9

Food and dining7.1

Very good

7.6

based on 159 reviews

Cleanliness7.9

Facilities7.3

Location6.9

Room comfort and quality7.6

Service8.0

Value for money7.7

Food and dining7.2

Very good

7.6

based on 181 reviews

Cleanliness7.7

Facilities7.7

Location7.5

Room comfort and quality7.6

Service7.7

Value for money7.9

Food and dining7.0

Very good

7.5

based on 91 reviews

Cleanliness7.9

Facilities8.0

Location6.9

Room comfort and quality7.6

Service7.7

Value for money7.6

Food and dining6.9

Very good

7.6

based on 105 reviews

Cleanliness7.8

Facilities7.3

Location7.2

Room comfort and quality7.7

Service7.7

Value for money8.0

Food and dining7.1

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Room type

Standard No Window

Superior With Wifi

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L

Linda from Sweden

Couple

Stayed 1 night in August 2007

7.0

“Berjaya Palace Hotel KK”

The hotel is good, the only bad thing is the location.

Reviewed August 17, 2007

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H

HAJI from Brunei Darussalam

Group

Stayed 2 nights in February 2008

9.0

“Good friendly staff and helpful”

Good hotel for the money you pay.

Reviewed February 09, 2008

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K

Kenneth from United Kingdom

Couple

Stayed 4 nights in February 2008

7.7

“Palace Hotel, Karamunsing”

I looked in vain in the room for hotel information, i.e. details of room service and restauarant timings. Such information would be helpful. I will stay there again.

Reviewed February 21, 2008

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J

Joseph from United States

Family with young children

Stayed 1 night in March 2008

7.3

“Berjaya Palace Hotel”

One other small thing: the sign on the Berjaya Palace Hotel only has "Palace Hotel." I thought maybe the taxi driver took us to the wrong place at first.

Reviewed March 24, 2008

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D

Dmitriy from Uzbekistan

Couple

Stayed 5 nights in November 2008

10.0

“good & comfortable hotel”

shuttle bus, good position, recently made repair, good staff.

The fresh, recently made repair, room it is well equipped, good shower, a toilet, presence of the safe and a hair drier in a room. Maintenance of cleanliness and the order in a room during all stay in hotel. A fine view from a window and very convenient position, the good careful and obliging personnel, a normal and various meal, an opportunity of the fast order of any tour, granting of free-of-charge transport up to any place in the city, a near location of the big shops, many cafes and restaurants of the various cuisine, ten - fifteen minutes of driving up to quay and two big central shops. we liked our station of this hotel and hope we'll stay there next visit.

Reviewed November 22, 2008

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S

Sandi from United States

Solo traveler

Superior With Wifi

Stayed 1 night in December 2008

8.7

“Great place”

clean, comfotable, close to the airport

construction noise

I wasn't expecting much after reading many reviews of this hotel. I needed a hotel that was fairly close to the airport for an early flight the next morning and decided I could withstand the uncleanliness for a night.
When i got there I thought for sure I was at the wrong hotel. Everything was sparkling clean and shiny. The decor was a bit strange something like Retro Star Trek, but like i say ... sparkly. When i was shown my room ...i was again astonished ... clean,clean, clean. It is obvious they have taken great efforts in improving conditions, which leads me to my only complaint. Construction. I complained about the noise and they immediatly moved me to a quiet room. So my one complaint was fixed almost instantly. This is a good hotel.

Reviewed December 23, 2008

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S

Saisai from China

Group

Superior With Wifi

Stayed 2 nights in December 2008

4.3

“The Palace”

Lobby looks cool

Sound insulation can be improved;
The sound of elavator is noisy, can be changed to flashing lights instead of beeping all the time;
More transportation to the city/airport/ferry terminal can be arranged.

I was really impressed by the hotel lobby, and the bell guy was very nice.
The hotel was renovating during my stay, and the construction was too noisy even at 10pm. Reception desk agreed to move me to another room but unfortunately they didn't get back to me.
It was very unusual to see hotel staff have breakfast at the same time in the same restaurant with all other hotel guests.
I requested a morning call service at 7:45am, and no one called... Lucky that I didn't miss my flight!!

Reviewed December 30, 2008

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R

Richard from United Kingdom

Business traveler

Superior With Wifi

Stayed 1 night in January 2009

5.7

“Palace Hotel, Kota Kinabalu, Sabah, Malaysia”

As at January 2009, the rooms are exceptionally well redecorated. Wood floor and modern furniture replace the tired, standard issue Malaysian hotel carpet and furnishings.

Not really any nearer to airport than most other hotels in town but awkward to walk into town from this hotel.
If booked via Agoda, they will not let you sign for meals, etc.
It is difficult to get a (prepaid) breakfast if checking out for the early morning flights.
They also charge a surcharge for getting you a taxi.

A good hotel in the wrong place. Not really good for the airport and not really good for the town either.
Restaurant is somewhat bleak and what you get may not be what you ordered.
BUT the room was great.

There's no decoration, beautiful lights nor beautiful sights. But what I am truly satisfied is the room rate that fits for a budget traveler. All the basics ~ small fridge, tv, heater, bed, table, chair, air-conditioning.... all in good condition. Despite the current renovation, the staff treated me with a great smile and the food tasted ok.

Reviewed February 01, 2009

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M

maths from Sweden

Couple

Stayed 6 nights in December 2008

6.3

“Hotel The Palace, Kota Kinabalu, Borneo”

The room was nice and clean, new furniture, nice bed. The personal was gentle and friendly. The hotel is under renovation.

The breakfast was the worst, and we have travelled a lot. Not fresh, for example the bread was mould, and very little for us european to choose. Bad quality tea and coffe. When we asked for transportation with the hotel-car to the airport, they couln´t fix it.

When we arrived to the Palace Hotel and checked in, the friendly staff welcomed us in a recently renovated lobby. It was modern and stylish. The room was lokated at the fifth floor whith the window to the west so we had a beautiful sunset-view over the town in the evening. The room was modern with a comfortable bed and light colors and the bathroom was modern with a big mirror and good lights. A modern flatscreen-TV, a refrigerator, a waterboiler, free tea and coffee - we couln´t ask for moore!
The hotel is situated in a mountain slope so the view is splendid. To get to the city center we walked for about 15 to 20 minutes. Just below the hotel there was a big shoppingcenter with many stores and lokal food to eat. We can recommend the hotel to couples, solo travelers and familys with older children.

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