I have a major issue on both my husband’s and my laptops. We both have Windows 7 64 bit Home premium and both WU is set for “check for updates but let me decide”. All our updates are up to date as for October updates. Recently Woody changed the Defcon to level 3 and said to get patched with regard to the Nov patches. Now all the required updates were showing on both pc’s as of last night before I went to bed (I left mine in sleep mode and shut down my husband’s). I had some questions and I was following the Defcon 3 thread here on Woody’s so I didn’t do any of the updates, I was going to do them today. Well when I clicked on the WU icon today to start the updates it said that my computer was up to date and that there were no updates available which I know was not the truth because I hadn’t installed any of them. I then clicked on “check for updates” and I got some sort of error (sorry can’t remember the number). I checked the installed updates and nothing other than the MSE definitions update was installed since all the Oct. updates. So I thought it might be a glitch and maybe I needed to restart my computer so I did. In the meantime while I was waiting for my pc to reboot I turned on my husband’s pc to check things out there. When mine rebooted and his started neither had the WU icon come up on the task bar as it usually does when there are new updates. So I clicked on the start button on both pc’s and manually went to the Windows Update and when I click on it I get this message:

When I click to check for updates I get this message:

I get this on both pc’s and I have restarted both and get the same thing. I have gone into the task manager to try to turn on the Windows Update service but nothing shows for WU.

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It may be that the Windows Update Service itself is disabled or not started:

Click the start button (bottom left)
type service into the text box
Click Services (the list is aplhabetic)
Slide down to Windows Update
Does it show started?
If not, Double-click it
Click Start and make sure start up type is set to automatic (delayed start)
OK

If this does not fix things, I can offer more complex solutions

CT

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Thank You Canadian Tech, I have in fact gone in to the services on both pc’s and both say that the Windows Update is started and both set for automatic (delayed start). Keep in mind that I only use my computer and I am not savvy at all with doing any type of work on computers so anything in real depth will be over my head. ūüôĀ

Tip: Instead of typing each line, you can select the text in the line above by high-lighting it, right-click, choose Copy from the pop-up menu. In the black window, Right-click anywhere, choose Paste from the pop-up menu, Enter.

CT

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Canadian Tech I know you are trying to help but I really don’t feel comfortable doing anything like that on our pc’s. I am so scared of screwing things up worse then they are now and then I will really be in a mess. What I don’t understand is WHY did BOTH pc’s do the exact same thing on the same day. One being left in sleep mode and one shutdown, neither installing any sort of update?

I can confirm the reset described by Canadian Tech here worked in at least one instance. Caution, it is destructive to Update History; but everything will still be properly listed in Installed Updates.

My 2011 Toshiba Satellite laptop (AMD) is now a secondary device, so I was less concerned with it’s fate. I remember when CT started his epic Answer thread on that volunteer website, and what caused it. I am not a big believer in coincidences. Aging Win7 is still outdistancing Win10. And there is a major gift-giving holiday this month. Might be a good time to nudge a few people into the market place. By hook or by crook.

I also acknowledge that if a transient problem at Microsoft’s update server just happened to become repaired within the same hour that I applied CT’s method; then I have come to a wrong conclusion. See above opinion regarding coincidences.

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Pardon me, I used the term destructive without mentioning that all can be restored until you take the actually destructive action of deleting the renamed folder. The only thing CT’s reset does is hide the previous folder under a new name. To recover, without destroying either, shuffle the folders by renaming the new to a third name, then rename the old to the original. Reread that until it makes sense.

I think there is something else going on.@karens has two unrelated computers with the problem all of a sudden.
A friend of mine has the same problem when I tried to help her with updates this afternoon.
I had two pending updates on my Win7 – unchecked MSRT and a checked Office update that I have been waiting on. It now says I’m up to date – no updates.
One of the few hardware installs I have – is having the same problem – it’s been down since the last updates.

I am also receiving the same Windows Update Error when I just checked for updates. The error code is: 80248015.¬† Prior to checking for updates I noticed that the unchecked November MSRT windows update had been removed, and that the most recent MSE definition update failed to install. The last one to correctly install was 1.257.1318.0 at 7:30 am¬† this morning.

A few months ago there was a similar problem that turned out to be caused by a faulty MSE update. At that time it took 3 or 4 days before Microsoft corrected the error.

It is truly a shame what a mess Microsoft has made of the decades long revered Windows Update (WU) system. I know I am a heretic, but I saw this developing over a year ago. I look after about 150 client Windows 7 computers. September 2016, I set all computers WU to Never. For some months until May of this year, I applied so-called “security only” updates. Then they became all messed up. Office updates have become a cesspool.

At that point, I decided that the risk of Microsoft making a positive mess out of our Windows 7 computers was a certainty, while the risk of some hacker with a virus making a mess of our home computers was far less.

Not a one of these computers has seen a Windows Update since May 2017. They are protected by Bitdefender antivirus. Not a single one of them has had a problem of any kind. They are all stable and run completely reliably. Bottom line, for us, January 2020 has already come and gone. Guess what, Windows 7 looks better than ever for now.

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PKCano that was my first thought when I realized that both of our pc’s did the exact same thing. I tried to Google it to see if there was a issue with MS or Windows Update but I can’t seem to find anything. That was another one of the reasons why I didn’t want to mess around with changing anything because if it is on MS’s end I might just end up doing something that I shouldn’t. I am a little relieved to hear that I don’t seem to be the only one having similar issue, not that I wish this on anyone else. Both my husband and I have Toshiba pc’s but different model numbers, both purchased in 2011. We had 4 Outlook 2010 updates (checked) and then the .NET update, the monthly rollup (both checked) and then the MRST (unchecked). All where there at 1:09pm this afternoon when my WU checked for updates but then when I went to install them I got the message that there was “No updates for my computer that everything was UP TO DATE”.

My windows update stopped working today also here in Riverside, Ca. My sister in Fresno, Ca had the same thing happen today.We both have windows 7 – 64 bit Performed the windows diagnostic and did not help, Followed Canadian tech suggestion and no luck.???? Why am I not suprised with all this happening with Microsoft. Keep us informed, many of us depend on your knowledge to keep us going. Thanks for all you do for us.

Sorry everyone forgot to mention My windows update stopped working after I installed the November rollup and important updates when woody ¬†changed to MS – DEFCON – 3, only installed checked updates and no optional. My computer was perfect until this point. Windows 7 SP 1, x 64

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I had this problem on a desktop but also saw “WindowsUpdate_80248015” “WindowsUpdate_dt000”
Did not use yesterday but it was working Friday night.
After seeing no updates work I did install 64 bit manually
Nov 2017 KB 4048960
Nov 2017 (IE11) KB 4047206 — this one blew up uninstalled and reinstalled
Nov 2017 KB 4055038 (fix for dot matrix printers)
plus Nov MSMRT for November as I skipped 3 months
— all MSMRT does for me is remove the debug menu for Hearts — yes I can catch the system cheating so I use it ūüôā
sfc /scannow says it saw and fixed a dll.
I ran this windows-WindowsUpdateDiagnostic.diagcab to see what the MS fix would do, but it undid fix sfc fixed, so avoid that one.
I guess they finally lost their minds and move towards win 10 or else.
The only update on my PC in last 48 hours (it was up) was the MS Security Essentials, nothing else.

No updates for me all of November last was Oct 27.
No the SSDs and HDDs are mechanically fine and no file integrity issues

I just did a search for updates and have encountered the same error as twbartender: Code 80248015. Windows update was working fine for me yesterday (3/12).

On 1/12 I installed the Office updates, Security Updates KB4048960 / KB4047206. The strange thing that happened to me though is that MSRT for October was offered again (checked), which I ran, but I didn’t realise until after it was for the previous month. Everything worked as per normal so I didn’t worry about it (it’s not as if this hasn’t happened in the past!).

Had a look at MS Community and found a couple of threads started today

I just noticed the same problem with Windows Update on my WIN 7 Pro sp1 x64 machines.

Don’t know if this is relevant but one hour ago Microsoft Security Essentials automatically updated the definitions to 1.257.1328.0, although it didn’t show up in the update history of Windows Update as it normally would.

If folks are nervous because they haven’t installed November patches you should still be able to download the patches from the Microsoft Catalog and manually install them. Just for kicks I downloaded the Rollup for WIN 7 x64 (KB4048956)from the catalog a couple minutes ago. Slow, but works fine. (I didn’t install it since I’m a group B guy.)

My best guess is that the Windows Update failures are related to Microsoft Office 2007 no longer supported. I had expected Windows Update to continue to function but simply not return any MS Office 2007 updates. Instead it appears that Microsoft got heavy-handed (on purpose or accidentally) and makes it appear that your Windows Update is corrupt. Why do I think this? Because I restored to a month old disk image when Windows Update had been working fine, but even after going back in time, Windows Update failed the same way. I downloaded MicrosoftFixit50202.msi and had to run it in “aggressive” mode to reinstall Windows Update. That allowed me to run Windows Update to get the November updates, but I can’t turn on the “Get updates for other Microsoft products” (which had been for Microsoft Office 2007). Unclear whether Microsoft has done this deliberately or by accident.

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ArgHereBeDragons replied on 04/12/2017
This is what i can see.
The authcab file(s) (eg %windir%/SoftwareDistribution/AuthCabs/authcab.cab) contain an XML file called ‘authorization’. There seems to be one for windows update and one for Microsoft update if you have that installed.

There is an element in this file called¬† ExpiryDate which states:

<ExpiryDate>2017-12-03T11:59:25.5067616-08:00</ExpiryDate>

which depending on your timezone is more or less now.

This lines up with an error from windowsupdate.log namely

DtaStor¬†¬†¬† FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired

where that guid relates to MS Update.

Hopefully this means we simply have to wait for MS to update the, er, updater so it will have a new expiry date! I believe in a perfect world the updater will do this automatically once one becomes available. Otherwise hopefully we are supplied with a download link somewhere.

| W8.1 Pro x64| Linux x64 Hybrids| W7 Pro x64 O/L| XP Pro O/L No problem can be solved from the same level of consciousness that created IT - AE

Last known windows update background check was ( in the background ) at 18:something , gmt +1

Since then it stopped and initially presented a screenshot saying that there were no more updates available (green shield).

Trying to run it manually, got error.

The /WER/ReportQueue had reports mentioning an error that was equal to not being able to connect to the remote server.

Turned off , went to sleep. Turned on the pc

Now I get the same error as the OP .

Those are now vanished, and the only reports showing are in /ReportArchive , fresh after today’s startup, with a 80244019.
After a reboot, nothing new¬†in /ReportArchive¬† (last thing is from the first daily boot) , but still windows update doesn’t work

Woke up to the same on both pro versions of W7x64 and W7x86.
Also MSE definitions update error on the W7x64, I then updated defs via mpam-fe on the system ok.BUT, WU was running and fully functional…go figure?!
W7 pro x86 however, WU is not functional at all (service not running, but it IS!)
Good grief..

Stopped WU service via cmd, Cleared SoftwareDistribution, restarted and tried again with still the same results on both systems.

Yesterday Everything was fine..

| W8.1 Pro x64| Linux x64 Hybrids| W7 Pro x64 O/L| XP Pro O/L No problem can be solved from the same level of consciousness that created IT - AE

Do any of the messages people are seeing here state WHICH service is not running? I ask because Windows Update requires several services to do its work. The information might be available in the event logs.

FYI, I have several Win 7 systems that got their updates around the middle of November. One is a test VM that I can easily snapshot and revert as needed. I just reconfigured the firewall to allow updates (normally the system can’t reach the servers), started the Windows Update service on it (I normally keep it disabled), and saw this sequence.

The only thing I didn’t have from the November update set, probably because of the timing of when I ran the update, was the the “Servicing Stack Update” (dated September 20, 2016!?!).

Not sure if this helps identify what’s wrong, but it’s a data point. Any suggestions for the next thing(s) I can test here?

-Noel

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Just saw a POSSIBLE temporary solution. Change your computer time/date to December 1. Recheck for updates. It showed this check went OK. Reset time/date to current time/date. Open Windows update. It shows most recent check as 12-1-2018 @ current time. Recheck for updates. Shows Error 80248015, BUT it also shows last check for updates as 12-1-2018.

It looks like Windows Update on THEIR end is not working. I’ll check again later to see what is going on.

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If I recall you are among those who advised hide KB971033. I wonder if among or across your variety of Win7 systems you have a Home Premium equivalent with or without this item installed, and if that has any bearing on the current problem?

This is an old item, last discussed this recent July. But in July Windows Update still worked, and we are now under new conditions. Can you eliminate this wrong tree for me, so that I might look for squirrels somewhere else?

If I recall you are among those who advised hide KB971033. I wonder if among or across your variety of Win7 systems you have a Home Premium equivalent with or without this item installed, and if that has any bearing on the current problem?

I’m sorry to say that I have no Win 7 systems on which I haven’t hidden that update, so I can’t contribute a data point to that thought. But apparently it’s been or being resolved by Microsoft now anyway, so perhaps it’s a moot point.

Regarding Pepsiboy’s comment above about changing the clock: My advice: NEVER intentionally set your computer’s clock back or forward. Some products will invalidate your license if they detect you doing so, most likely because of the legacy of people who have tried to run free trials for longer than intended.

Thanks Noel, for the follow up. If things had not been repaired, then your input would have been a valid data point. It successfully excluded that update from consideration. Because among the field of systems with that update hidden were both clear and afflicted systems.

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‚Ä¶ In the first place, was there a need for such Expiry Dates.? Doesn‚Äôt M$ stop sending important updates when an OS reached EOL.? Seems, M$ are ‚Äúforgetting‚ÄĚ their older OS which still have to be supported and then took their own sweet time to fix the problem.

ditto

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There’s no doubt a reason for the ExpiryDate (although none I can think of, at the moment). What I wonder is why the ExpiryDate isn’t set for the Win7 end of service date – and why it wasn’t changed years ago…

After running into this on 2 machines this morning, I renamed the Software Distribution folder and restarted the update service and got it working. After the fact, I saw the older AskWoody posts about the problems that come with that solution regarding update history, etc. I have these machines set to check for updates, but not install them. Will the workaround I used have any effect on that setting going forward? Just want to know how to handle updates in the future.

Per Link above I JUST Fixed ‚ÄúCheck for Updates‚ÄĚ WU Error Code 80248015 by Stopping WuAuServ (Admin Cmd Prompt) and going to C:\Windows\SoftwareDistribution and Re-Naming it¬† w/extension¬† ( .Sdold ). Did a Re-Start. WHEN WU shtcut First Clk‚Äôd it presented SAME Error Screen ‚Äď BUT ‚Äď when Check for Updates was Clk‚Äôd the Process Started. A NEW SoftwareDistribution Folder results (the old, Re-named on is 1+ GB, so you can Delete WHEN Working WU confirmed). Hope this helps someone, albeit Error Code likely different. You LOSE Update History when you Rename SoftwareDistribution Folder. SAVE File IF you know HOW.

EDIT 12/4¬† 12:34 CDT: After W7-64 Rollup install and TWO MORE RE-Starts my System is back to Normal in spite of the following: I JUST RE-Installed W7-64 Rollup KB 4048957¬† after several posted ‚Äď OK with theirs ‚Äď and as Prior ‚Äď Opening JPG, PDF, DOC, XLS Documents from desktop ShtCuts Takes FOREVER, as Does CLOSING them. Opening Folders with Files is slightly delayed and Closing is OK. Made Macrium Image just prior to Rollup Inst. Snipping Tool Save As is very SLOW.

No LINK in this Blog allows Rt Clk/ Open in New Tab = Blank Screen.¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬† Could we ever login and Stay on the Same Pg vs navigating back to where we were when Login started?¬† FYI

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Hello, Portugal user here and I just have this exact same problem, same screen and same message box when I press to check for updates, I normaly like to wait 2/3 days after woody gives the heads up to see if no other bugs pop up. My machine is running Win7 Pro. MSE is updating fine tough (guess is independent from WU). So what do you guy recommend? Should I manually install the roll up (Im on group A) or should I just wait it out? I would appreciate if anyone could there me where to get the monthly roll up file to install manually in case that is the recommend course of action.

I have read about the Expiry issue, but do not understand how that means the Windows Update server/service/process/result continues to work for me and approximately half of Woody’s readers even today. And I have synchronized system clock to NIST.gov. I even verified that by manually changing time to a future hour in an elevated command line, then using the Timesetting GUI to check Internet Time, and it snapped back immediately.

I would have skipped this topic, except I think we have a barking dog at the wrong tree. And Microsoft gives us many trees to bark about. I say this because while the Windows Update GUI itself is fully functional, now the MSE GUI returns a nearly identical code 80248014. That is near enough that I am willing to think it is related. Why one repaired but the other not?

I intend to perform the same ‘reset’ as described by Canadian Tech a second time, to determine if MSE will properly check for updates. Incidentally, the magic is in the renaming of folders, thereby hiding them from the too smart for itself system. If you are doing this for a second (or more) time, you will need a new folder name each time. Duplicate folders can eventually be manually deleted, but it is a good idea to keep track of them until normalcy has returned.

Easily predictable, same result. Some evidence and conclusions:
Windows Update GUI continues to operate normally;
Forcing the process to recreate these folders contents eliminates error 80248015.
System clock is accurate to NIST;
expiry date is a problem, Microsoft is incompetent, but that doesn’t matter here.
MSE GUI still returns same error 80248014;
this error is not repaired using this method.
My settings already set to Receive Updates for Windows Only;
no conclusion.

New conjecture: because I have to rehide unwanted updates after having eliminated my prior list, the update number KB971033 is jumping out to me because it stands alone as important and checked, while four other unwanteds are on the optional/recommended list unmarked.

New Question: Is there an opinion on this item, KB971033, as it pertains to this error 80248014?

I strongly recommend setting WU to NEVER, leaving it at that setting permanently. It is the only sure way of gaining complete control over the WU process. The process (WU) has become unpredictable, unreliable, and just plain erroneous so much of the time, that Woody’s MS-Defcon rating is almost always at 2.

CT

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Mmmm. I have been sitting here reading all the panic and hysteria and wondering how much it would actually bother me if WU were permanently out of commission – not that I think it will be: my guess is that MS are just twiddling their thumbs, hoping to convert a few more reluctant users to W10. After all, I only turn WU on once a month to download a handful of updates it is easier to get that way. Admittedly, it is a pain updating Microsoft Office from the catalogue, but I did it for a while when I had WU issues (anyone remember when it took hours and even days to download W7 updates via WU?). I have come to the conclusion that I can probably manage without it – and keep my system up-to-date – without having a nervous breakdown. But then I’m in Group B – the ‘Losers’ Group – and we have such a hard life, and all the wrong priorities! ūüôā

Hello, Portugal user here and I just have this exact same problem, same screen and same message box when I press to check for updates, I normaly like to wait 2/3 days after woody gives the heads up to see if no other bugs pop up. My machine is running Win7 Pro. MSE is updating fine tough (guess is independent from WU). So what do you guy recommend? Should I manually install the roll up (Im on group A) or should I just wait it out? I would appreciate if anyone could there me where to get the monthly roll up file to install manually in case that is the recommend course of action.

Others have mentioned that they might wait for the update server to reset.¬† Or try this.

A way around this seems to be to change the date to before 3/12/2017, say 1/12/2017. Then go to the windows update box and untick the ‘Microsoft products’ update box. and ok it at the bottom. Then close it and open the windows update again, you should see you can now check for updates as normal, and if you then put the date back to normal, it will still do the updates as before. I think something went wrong or timed out on 3/12/2017…somewhere…

Hello, still investigating but it appears this is only affecting stand alone systems. All of my systems on the domain reporting to WSUS are not getting this error. I’ve only been able to check a handful of systems but this is what I’m seeing so far.

Broken for me as well even though the service shows as running. Good job, microsoft! Your incompetence never fails to surprise. Not that i use update much as i’m in group b and regarding that… has anyone tried installing the security only updates? Any issues? I’ve still yet to install november and wondered if it was wise to do so at the moment, provided that is even still possible.

Broken for me as well even though the service shows as running. Good job, microsoft! Your incompetence never fails to surprise. Not that i use update much as i‚Äôm in group b and regarding that‚Ä¶ has anyone tried installing the security only updates? Any issues? I‚Äôve still yet to install november and wondered if it was wise to do so at the moment, provided that is even still possible. -T

I did install both november patches ( group B ) this morning, with the windows update issue already hitting me since last night.

I had 0 issues with adding the patches ( I’ve skipped the dot matrix fix, i don’t have such printers ), so feel free to go ahead

I got the 80248015 error early\mid-afternoon yesterday, Dec. 3. I had just checked for updates and was notified that 4 Windows updates, a .NET update, and a half dozen or so Office 2007 and 2010 updates were waiting. I got the error immediately when I tried to download and install these updates.

When I couldn’t find any reports of others experiencing this problem with the November updates I assumed I was alone. I searched on the error and found and applied the solution to rename the SoftwareDistribution folder.

That ‘fixed’ Windows Update but it wiped out my WU history, didn’t download any Office updates, and removed the WU settings check box to check for other Microsoft products. So I did another round of searching on this new problem but none of the solutions (generally altering settings in IE 11) worked for me. And that is where I am now.

So I was happy to discover today that it wasn’t just my PC afterall.

Now I am waiting to see if and when Microsoft will fix this problem (how can they roll out an update to fix WU if WU is broken?). And I’m hoping I can reverse the renaming of the SoftwareDistribution folder and the changes I made to IE11 and put things back the way they were. If not I’ll have to restore from my last image . . .

Noticed a few references to unchecking “give me updates for other Microsoft products” as a workaround. Use this workaround with caution, once unchecked this option will disappear from “Choose your Window Settings”. To get the option back there used to be a MS MrFixit. Of course there still is a registry fix and some other solutions, but they may be too difficult for some individuals. On 11-1-16 Woody posted how to get the option back.¬† ¬†https://www.askwoody.com/2016/how-to-restore-give-me-updates-for-microsoft-products/

Well the screams from around the world got the job done and WU seems to be working again. I came to see what new posts were here on Woody’s and low and behold the Windows Update icon had returned to my task bar. When I click on it I get the normal looking box with all the updates waiting that were there before all this mess started. Thank you to everyone who posted with not only advice to help solve the situation but those who posted to say they too also had the problem so that myself and others knew that we weren’t alone.

Ditto here. The windows update service is up and running again. It can be verified by going to C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab file.¬† The expiry date in the authorization.xml file now shows 2025-07-01T00:00:00.0000000-00:00.

IF Renaming SoftwareDistribution was YOUR fix and Update History is lost as per here, my Installed Updates List has 11 Entries of the SAME UPDATE in the 7/15 Group, one more in August, and does NOT match Update History.

IF you Re-Named the SftDist Folder.Sdold¬† & haven’t DELETED it, Does ANYONE know IF you can go in there and Find the Old Update History File and Copy-Paste into the newly Created one?

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Checked Updates and it indicated you should check reqularly for updates (red warning). The install updates button was missing.¬† Now system notifier says to check for latest updates and on execute says WUPDATE service is not running. Rolled clock to Dec 1 .¬† That does enable ability to download did that yesterday as well but put clock correct and ability removed.

What I noticed / experienced today was :

If I set the clock back give me updates and give detailed notifications reappears.¬† When I correctly set clock they disappear.¬† Change clock to before Dec 1 or 2 and it works even letting MSSE get latest definitions.¬† I do have Visio 2007 but use office 2010. 2007 was EOL I believe, big deal Visio still works.

I installed 2 updates for MSSE only on 2 separate win update launches.¬† I then set the clock to correct day.¬† The win update is now working for me.¬† I did a restart of PC and it still works.¬† I just did a shutdown and restart and it is still working.¬† Again I only installed MSSE definitions today.¬† I installed one last night along with Office updates but it was not fixed until doing what I mentioned above .¬† Hope this helps somebody.¬† And hope it continues to work for me.

Wow, update issue in Windows 7 issue finally fixed for me. It took the steps listed by guenni as well as then running the Windows 7 Update Troubleshooter and then having the troubleshooter flag this issue and then using method 2 in the Microsoft article. Now, I can finally update Microsoft products again in Windows 7.

I got the 80248015 error early\mid-afternoon yesterday, Dec. 3. I had just checked for updates and was notified that 4 Windows updates, a .NET update, and a half dozen or so Office 2007 and 2010 updates were waiting. I got the error immediately when I tried to download and install these updates. When I couldn‚Äôt find any reports of others experiencing this problem with the November updates I assumed I was alone (silly me). I searched on the error, found and applied the solution to rename the SoftwareDistribution folder. That ‚Äėfixed‚Äô Windows Update but it wiped out my WU history, didn‚Äôt download any Office updates, and removed the WU settings check box to check for other Microsoft products. So I did another round of searching on this new problem but none of the solutions (generally altering settings in IE 11) worked for me. And that is where I am now. So I was happy to discover today that it wasn‚Äôt just my PC after all. Now I am waiting to see if and when Microsoft will fix this problem (how can they roll out an update to fix WU if WU is broken?). And I‚Äôm hoping I can reverse the renaming of the SoftwareDistribution folder and the changes I made to IE11 and put things back the way they were. If not I‚Äôll have to restore from my last image . . .

I can confirm that if to fix the 80248015 error you followed the procedure to rename the original SoftwareDistribution folder to Sdold (or something else), then let Windows create a new SoftwareDistribution folder, and you got back your functioning Windows Updates but lost your Windows Update history and your ability to get MS Office Updates, you can back out these changes (rename the new SoftwareDistribution folder to Sdnew or something else, rename the Sdold folder to SoftwareDistribution) and Windows Update will be back to normal as if none of this ever happened. Phew.

I solved the problem today in following Woody’s advice and just set back the Windows 7¬†Systems Date to September 2017.¬† After doing so I restarted my computer and then used the Windows Update program. As expected, I could successfully watch for updates. Then there was of course the famous error message, but it did not matter. Meanwhile my busy computer had automatically downloaded another MS software authorization¬†cab file with another expiry date allocated someplace in 2025!

Then I re-set the systems date to today (2017-12-14) and rebooted my computer. Looking again for windows updates the program told me that there were 5 important updates waiting to be downloaded.¬† Meanwhile I did the updating and¬†Windows Update works fine again, hopefully up until 2025?

Best Regards

Berni of Germany

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