Frequently Asked Questions

If you’re experiencing any issues (perhaps a login issue), strange behavior with any of our sites, or you have a question about one of our courses — the quickest way to get an answer is to have a look at our comprehensive FAQs collection below.

On the occasion when you can’t find what you’re looking for, or if you just wanna send us some feedback (kudos being my personal favorite btw), you can contact us here.

General Section

How do I get in touch with Andre for consultations and interviews?

Just contact Heidi and she’ll make sure that Andre responds to your ticket within 24 hours.

Autoresponder Madness and Email Marketing Intensive

Do I need to be a writer, or at least know how to write to make full use of what Autoresponder Madness teaches?

No, not at all. You just have to write as if you were speaking to a friend. You have to talk directly to your market – push their hot buttons, know their needs and wants, and what will make them spring into action.

What is the difference between Autoresponder Madness and Email Marketing Intensive?

Email Marketing Intensive is around 16 hours of video footage in total, over an 8 week training curriculum. This training is the actual recordings of that live class. As such, unlike the actual attendees, you are not REQUIRED to do the homework, but we suggest you do to get the full benefit.

EMI is basically a “video version” of ARM training, but from a slightly different (and deeper) perspective.

You don’t need EMI IF you already have ARM; however if you want a video version and more comprehensive version of ARM, then EMI is for you.

What can I get out of TLB Tribe that I can not get out of the Autoresponder Madness Facebook group, in terms of support?

Andre, Anita, Carolina and Heidi are not actively participating in the ARM Facebook group, while they are highly visible in 1% club. You can also shoot them a personal message in TLB Tribe in case you have any problems with your account, questions about training, etc. We also invite experts to contribute in TLB Tribe and members can group themselves in smaller Masterminds within the tribe based on their current business challenges.

The reason why we created 1% CLUB is to help our best customers to be able to execute and get a result.

How long will it take before I can make money with Tiny Little Businesses or Autoresponder Madness?

Each person has a different way of doing things. There’s no 100% fool-proof system, including Tiny Little Businesses and Autoresponder Madness. This might not be what you want to hear, but it’s going to take a lot of time and effort because no one hits a home run the first time.

Tiny Little Businesses

What is the difference between Tiny Little Businesses and Autoresponder Madness?

Tiny Little Businesses is for members who are new or have limited experience in affiliate marketing, and for those who have not built their email list yet. TLB teaches you the step-by-step process on how to build an evergreen affiliate business online.

On the other hand, ARM is for members who already have an existing market, product and email list. What ARM teaches you is how to grow your email list bigger that produces raving and loyal fans.

When will Tiny Little Businesses 2.0 be released?

Short answer: it’ll be ready when it’s ready, not sooner. If that’s disappointing, we’re sorry.

The newer version is complete rewrite (and expansion) of our original TLB training that Andre created with Steve Gray.

This is the training Andre wishes he had when he started on his journey back in 2003.

It’s a project based education – much like Seth Godin’s altMBA.com – that’ll take students from zero (if that’s where they’re at) to a 6 figure a year business.

That’s what the 2.0 training will be. And Andre won’t release it until it’s ready. It’s just the nature of creating something worth creating. Every move has been to create improvements, not the opposite. Some changes work, others don’t. That’s the nature of iterations. Incremental improvements aren’t always smooth and forward.

How long will it take before I can make money with Tiny Little Businesses or Autoresponder Madness?

Each person has a different way of doing things. There’s no 100% fool-proof system, including Tiny Little Businesses and ARM. This might not be what you want to hear, but it’s going to take a lot of time and effort because no one hits a home run the first time.

Storytelling for Marketers

What is Storytelling for Marketers?

Andre teamed up with Michael Hague, a story expert and author who worked with writers, filmmakers in Hollywood, to create a training will completely transform how you communicate with your audience. And as a result, they will almost magically and magnetically be attracted to you.

Billing

What is your refund policy?

Why Was I Charged VAT (Sales Tax) on my Purchase?

We know paying VAT (sale tax) sucks.

Sadly it’s European Union law to apply VAT at the point of purchase (the location of the customer). Including in may U.S. States.

We use ClickBank as our payment gateway (they’re based out of Boise, OH), and to adhere to U.S. & European laws, they are REQUIRED to collect VAT on sales of electronic services and electronic intangible products.

ClickBank currently collects and remits VAT on sales to customers in EU Member States, Norway, and Iceland (and select U.S. States).

We know it sucks to be forced to pay tax on online purchases; but it is the law in the some US states, throughout the European Union.

UPDATE (for businesses): You can send an email to invoice@clickbank.com with the order number, company details, and VAT ID. They will refund the VAT charges and send you VAT-compliant invoices for all payments.