Khe Hy is the creator of RadReads and a contributing editor for Quartz at Work. He left a successful career on Wall Street to investigate how to live a more intentional life (including in your inbox). Here’s an excerpt from the conversation:

I think people get stressed out about email because they use it the wrong way. Email shouldn’t be used as a to-do list. For instance, my wife got a gift certificate when we got married six years ago and the only way she can remember to use the gift certificate is by starring the email, so it’s been sitting at the top of her inbox for years. That would drive me nuts.

Tiffany Markman is a sought-after South African business copywriter and trainer. She recently released a course on writing better business emails, and gave us a special link so you can get it for free. Read her interview…