Starting salary is £17,772 rising to £18,746 on first year anniversary, subject to satisfactory completion of a probation period. Please ensure you read our Terms and Conditions Information which includes advice on pay, annual leave and hours of working.

An exciting opportunity has arisen in the Community Protection Department, a joint partnership of Nottingham City Council and Nottinghamshire Police, set up to tackle antisocial behaviour and environmental crime in Nottingham. Our vision is simple – to create a safe and clean environment in every one of the city’s neighbourhoods.

As part of the Processing and Enforcement team you will be part of a friendly and busy team. This is an excellent opportunity for a team player with a flexible and motivated approach to working.

We are looking for friendly, helpful and hardworking candidates who are highly organised and have excellent attention to detail. Good communication skills are essential, along with confidence in using IT.

The successful candidates will be dealing with enquiries over the telephone and in writing with regards to Penalty Charge Notices/Fixed Penalty Notices therefore, being able to interrogate records and give accurate information is paramount.

As this is a front line service you should have excellent customer services skills and be able to deal with irate customers in a calm, tactful, diplomatic and logical manner. If you feel that you have the necessary skills and experience we would look forward to hearing from you.

Please see the Job Description / Person Specification which are attached further down on this page

We particularly welcome applicants from black, minority, ethnic communities and disabled people as they are currently under represented within our workforce.

Nottingham City Council is open to conversations regarding flexible working options at the point of interview.

Starting salary is £17,772 rising to £18,746 on first year anniversary, subject to satisfactory completion of a probation period. Please ensure you read our Terms and Conditions Information which includes advice on pay, annual leave and hours of working.

An exciting opportunity has arisen in the Community Protection Department, a joint partnership of Nottingham City Council and Nottinghamshire Police, set up to tackle antisocial behaviour and environmental crime in Nottingham. Our vision is simple – to create a safe and clean environment in every one of the city’s neighbourhoods.

As part of the Processing and Enforcement team you will be part of a friendly and busy team. This is an excellent opportunity for a team player with a flexible and motivated approach to working.

We are looking for friendly, helpful and hardworking candidates who are highly organised and have excellent attention to detail. Good communication skills are essential, along with confidence in using IT.

The successful candidates will be dealing with enquiries over the telephone and in writing with regards to Penalty Charge Notices/Fixed Penalty Notices therefore, being able to interrogate records and give accurate information is paramount. As this is a front line service you should have excellent customer services skills and be able to deal with irate customers in a calm, tactful, diplomatic and logical manner. If you feel that you have the necessary skills and experience we would look forward to hearing from you.

Please see the Job Description / Person Specification which are attached further down on this page

We particularly welcome applicants from black, minority, ethnic communities and disabled people as they are currently under represented within our workforce.

Nottingham City Council is open to conversations regarding flexible working options at the point of interview.