I am having trouble getting registered. Can someone help me?
For online registration issues contact the ACTIVE Network’s customer support team at support@activenetwork.com or 877-228-4881.

How can I edit my registration?
Log into your MyEvents.ACTIVE.com account, find your race entry, and click the “Edit registration” button to make updates to your registration. The deadline to make edits to your registration is October 4th, 2018.

Can I switch race distances?
Yes, you can always switch race distances if there is still capacity in the event you are looking to switch into. Log into your MyEvents.ACTIVE.com account, find your race entry, and click the “Change category” button to make update to your registration. The deadline to make edits to your registration is October 4th, 2018.

Switching from a longer distance to a shorter distance:There is no fee to switch to a shorter distance. There are no refunds for the difference in price between the two distances.

Switching from a shorter distance to a longer distance:You will be prompted to pay the difference in fee from the shorter distance to the current cost of the longer distance.

Late Category transfers:If you miss the deadline to change race distances, you will be able to make the change at the Expo for an administrative charge of $10 plus any additional price difference for longer distances. You must run the race for which you are registered for or you may be disqualified.

How can I add Race Extras to my registration?
Race Extras can be selected during registration. If you did not purchase at the time of registration, log into your MyEvents.ACTIVE.comaccount, find your race entry, and click the “Purchase merchandise” button to add Race Extras to your registration.

I can’t make the race. What options do I have?
Entry fees are non-refundable. We appreciate you, as our customer, and understand that sometimes you just can’t make the race. We have created a great policy that offers you several different options, in the event you cannot attend on race day. (You may choose only one of the options below.)

Defer Your Entry: You may defer your entry to the 2019 event. Deferrals must be processed through your ACTIVE MyEvents account and an administration fee of $25 will be charged. The deferral will expire after the 2019 event and you will not be able to defer your registration again. Deferrals must be processed prior to September 30th, 2018.

Select your race distance. Please note that you may only defer your entry to the same category you registered in 2018.

Answer the 2019 registration questions

Complete the waiver section and click Continue

You will be prompted to pay the deferral fee on the Checkout page.

Enter your billing information and click Complete.

You’re all set!

Transfers: You may not give or sell your number to anyone else. However, bib transfers are allowed for an administration charge of $25 and must be processed through your ACTIVE MyEvents account no later than October 4th, 2018. If you transfer your bib, you will receive a refund (minus the $25 administration charge) once the new participant signs up. The new runner will need to pay the full entry fee at the time of the transfer. Log into your ACTIVE.com account and select “Transfer registration” to begin the process.

Insurance: If you purchased Registration Protector insurance you may file a refund claim with Booking Protect. All insurance claims and refunds go directly through Booking Protect. Submit a refund application: https://bookingprotect.com/refund/

Virtual Run: If you cannot attend the race in person you may run the half marathon or marathon “virtually” and still receive the same perks. To run virtually you must upgrade your registration to the virtual option for $10. Log into your ACTIVE.comaccount and select “Purchase merchandise” to select the Virtual Upgrade option.

Where and when do I pick up my race packet?

It is mandatory for everyone participating to pick up your race packet, t-shirt and bib at the Health and Fitness Expo on Friday, October 5th and Saturday, October 6th, 2018. The only exception is for the Aquarium of the Pacific 5K, where you’ll be able to pick your packet up on race morning (Saturday, October 7th) at the Aquarium of the Pacific. Please see the “Partners & Exhibitor Page“for details on the Health and Fitness Expo.

I paid extra for Race Day Packet Pick-Up, where do I go to get my bib race morning?

On race day, Sunday, October 7th, please park at the Long Beach Convention Center and head to the Information Tent to pick up your Race Day Pickup items (bib, shirt, safety pins, event program, and Beach Bum Club swag if eligible.). The Information Tent will be located off of Linden Ave. and Shoreline Drive, east of the main stage starting at 5:00am. Photo I.D. will be required.

Do you mail bibs?

No, we not have a bib delivery option. However, if you are unable to attend the Health & Fitness Expo to pick-up your bib, you can pay $25 for Race Day Bib Pick-Up. You can purchase this through your ACTIVE Network registration portal.

Can someone else pick-up my race packet?

Yes, someone else can pick up your registration materials if you cannot attend. They are only allowed to pick up for two other people. Items required:

Copy of driver’s license or photo ID. Electronic copies (e.g. a picture of the ID on a smartphone are accepted).

Ensure you’ve signed your online waiver. You had the opportunity to sign your waiver during registration. To check if you’ve signed your waiver, please log into your myevents.active.com account and select Long Beach Marathon. You will see a red “Sign Waivers” bar if you have not yet signed your waivers.

If you are picking up on another runners behalf, you are limited to picking up (3) packets at a time.

What does the First Class Marathon/Half Marathon VIP Race Experience include?

JetBlue Long Beach Marathon or Half Marathon entry

VIP Express Packet Pick-up at Expo or Race Day Packet Pick-up

VIP Hassle-Free Parking on Race Day

Unlimited VIP Lounge access on race day to include:

Pre and post-race food and beverage (alcoholic and non-alcoholic)

Private VIP restrooms

Private post-race massage

Private Gear Check

Front access to the post-race Beer Garden

VIP Gift

Race

WHERE ARE THE WATER STATIONS LOCATED?

Water stations are located at approximately every mile starting at mile 2.
Their specific locations are miles:

WHAT IS THE OFFICIAL GEL ON THE COURSE?

We will have Honey Stinger gel at miles 10, 16, and 20. Flavors are: Fruit Smoothie, Strawberry Kiwi, Chocolate, Acai Pomegranate, and Vanilla.

IS THIS RACE A BOSTON QUALIFIER?

The JetBlue Long Beach Marathon and Half Marathon can be used as a qualifier for any marathon in the country, including the Boston Marathon. In fact, our certified and mostly flat course makes for a great PR opportunity!

DO YOU PROVIDE A PACE TEAM?

A Snail’s Pace is the Official Pace Team for both the Marathon and Half Marathon. Each group will be led by an experienced leader who will run at a steady pace to help participants complete the marathon or half marathon at a particular time. See the pace times below:

Full – 3:05, 3:15, 3:25, 3:35, 3:45, 4:00, 4:10, 4:25, 4:55, 5:25

Half – 1:30, 1:40, 1:45, 1:50, 1:55, 2:00, 2:10, 2:15, 2:20, 2:30

WILL THERE BE REFRESHMENTS AT THE FINISH LINE?

There will be post-race fluids and food provided for all race participants in the Finish Line Festival area. C2O Coconut Water will be providing various products. Additional food and beverages will be available for purchase if you would like additional refreshments or for spectators.

WHERE ARE THE PORTA POTTIES LOCATED?

Porta potties will be located in Rainbow Lagoon Park and Marina Green, both of which are in close proximity to the start/finish line and the Finish Line Festival.

On course porta potties will be located next to water stations. There are public restrooms along the bike path, at Pierpoint Landing (~mile 7), in Marina Vista Park, in Marine Stadium (mile 13) and in Recreation Park (~miles 15 & 22).

DO YOU OFFER PERSONAL ITEM STORAGE?

Yes, personal item storage is available and located near the start line. You will be given a clear bag at bib pick up, which can be used as your personal item storage bag.

3). Additional City of Long Beach Structures and Lots will be available for pre-purchase at the expo. These must be pre-purchased at the expo and admittance will not be available without a ticket purchased at the expo.

PLEASE come early and plan on some traffic getting to the race. You are better off being there early and able to relax before the race than being stuck in traffic and stressing out.

WHERE CAN I SEE MY RACE RESULTS?

You can see your race results at the Race Results Tent at the Finish Line Festival or on the RACE RESULTS PAGE on the JetBlue Long Beach Marathon and Half Marathon website.

DO YOU ALLOW JOGGING STROLLERS?

Yes, jogging strollers are allowed. Please allow the faster runners to clear the start line area before starting.

Elite Athletes, Awards + Prize Money

Elite Athletes Information

The Long Beach Marathon and Half Marathon does not offer any travel, expense, or appearance money. Free entry is given to men with a marathon qualifying time of 2:35 or under (1:08 or under for the half marathon), and to women with a marathon qualifying time of 3:00 or under (1:20 or under for the half marathon). However, qualifying times alone do not guarantee a free race entry. For consideration to receive a free entry, elite athletes must submit a complete running bio (last two years) to our Race Director here.

NO FREE ENTRIES WILL BE GRANTED PAST SEPTEMBER 1st. NO EXCEPTIONS.

Elite, Masters, and Push Rim Awards

Finishing times for the Elite, Masters, and Push Rim Wheelchair Divisions are all based on gun time, not chip time.

RACE RECORDS

RACE RECORD BONUS

Winners of the Marathon or Half Marathon with a race time record will be awarded double the 1st place prize value. All race time records are based on gun time, not chip time. Prize bonus will be awarded in the Elite Marathon and Elite Half Marathon divisions only.

*Medals must be picked up post event once all results are compiled and finalized.

Medical

There will be 6 Medical Aid Stations and 3 mobile medical carts on course as well our main medical tent at the finish line. Each station will be equipped with medical personnel and supplies to handle all basic medical needs. Each station will also be stocked with water, Nuun and Honey Stinger Gels.

Event Partners

We’re proud to partner with these great brands to bring you an incredible event experience. Whether you’re drenched in sweat, dressed in costume or immersed in music, you've worked hard to get there and deserve to have the best time possible.