If you used 2 different monitors and cables then it sounds like the video card is defective or not seated in correctly. If you are comfortable enough I would suggest reseating the video card.

Having said that it depends if the computer has 2 video connections, it may be turn on for one of them. Check all video ports (inc. DVI or HMDI if applicable)

Since it's brand new, take it back to the store to confirm and if it is defective they can replace it.

__________________ Marlene Porter aka. Angelize56 - July 21st 1956 to July 14th 2007 -- Rest in peace Angelcakes :*(
I just had a newborn... so please wait while I try to get a chance to get online.
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