Effective Assertive Management

Assertiveness is an ability to take action in a positive, sincere, respectful, and confident way. It is also an ability to communicate directly using language that is to the point, taking initiative, focusing on solutions, addressing problems, taking ownership of problems, and bringing the problems to a close. Assertiveness can also mean being firm, patient, persistent, pushing someone into action, encouraging, and not compromising on the solution to the problem. Assertiveness requires flexibility tailored to the individual and the situation they are placed in. People usually have three obstacles that keep them from being assertive. They are: poor communication skills, low self-esteem, and a fear of conflict. An assertive response would be: "I have some concerns about whether the idea will work. My concerns include .Please help me to clear up my misunderstandings." The assertive person does not focus on winning as such, but rather on negotiating changes to benefit himself or herself and the other parties involved. They are very clear on what they want to accomplish. The communication needs to be planned out in order to sell the idea and not seem as if the assertive person is nagging or dictating. Assertive speaking is an important communication method that is usually paired with active listening. When someone speaks assertively they are expressing themselves in a confident, direct way both verbally and nonverbally. They are speaking up to make a point but allowing for other's ideas to be shared as well. Being assertive does not necessarily mean being aggressive. These two behaviors are quite different in their manners. Someone who is assertive allows the problem to be discussed whereas someone who is aggressive usually participates in a one-sided conversation with little listening to the other side. Someone who is aggressive usually "shoots first" before addressing the problem. An assertive person looks at a problem with solutions in mind. An aggressive person...

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...ASSERTIVE BEHAVIOUR
Introduction:
Many people think of someone adamantly standing their ground, pushing for his or her own way, refusing to give an inch. Others think of someone who is generally pleasant but stubborn on certain issues. Assertive behavior is a natural style that is nothing more than direct, honest and respectful while interacting with others. Assertiveness is the most desirable human behavior. It is the behavior required for “win-win” outcomes in negotiation, conflict resolution, family life and normal business dealings. We humans use assertive and nonassertive behavior and aggressive behaviors. These styles create many problems in relationship, business dealings and social interactions. All of us use all three behavior styles through our lives. They are:
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Non-assertive:
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Managers Approach to Effective Productivity
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...﻿APPENDIX FIVE
A sample proposal is available in Appendix Six
Research Proposal Form
Student Name:
Vu Tien Dat
Student Number:
11299762
Intake Number
BSc 16 Management
Module Title
Method Research Project
Proposed Project Title: Researching about KFC’s long-term strategies in Vietnamese market ( HRM and business strategies)
Please review the requirements of your study guide before you complete this form. This form should be no longer than 3 pages in total when completed.
1. Subject Area of Research
The topic of study must relate directly to your programme of study.
(a) What is the module which your research will be based upon?
[ x ] Human Resource Management [ ] Management Organisational Behav.
[ ] Managing Change [ ] Cross-cultural management
(b) Which specific topic from this module?
Recruitment, selection and training programs to prepare for entering a new market and from these find out the way to develop in the new environment
(c) Please indicate what is the question which you intend to
research in 20 words or less?
What challenges did KFC have to cope with when approaching to Vietnamese market and which strategies was used to solve them? ( including internal and external organization)
(d) What are your research objectives?
(i) Examining what the academic literature...