DG3 Utilizes GMC Software to Produce Royal Award Photo Books

BOSTON/APPENZELL, SWITZERLAND—May 13, 2011—The Duke of Edinburgh’s Award program can now deliver personalized photo books to participants by utilizing GMC Software Technology and the services of Diversified Global Graphics Group (DG3). Award winners can visit the program’s secure online storefront to design and select photos for a personalized memory of their achievement.

DG3 is a leading provider of print and communications services in strategic geographic markets, including New York, London, Hong Kong, Tokyo, Sydney and Manila. The company provides its comprehensive graphic and interactive solutions to corporate, financial services, pharmaceutical and academic institutions worldwide. DG3’s customer, The Duke of Edinburgh’s Award, is dedicated to the personal development of young people from all backgrounds. With the widest reach of any UK-based youth charity, 275,000 young people undertake The Duke of Edinburgh’s Award at any one time to earn a Bronze, Silver or Gold Award.

“When we first engaged The Duke of Edinburgh’s Award, we realized that in order to win the business and provide a lasting keepsake for program participants, we needed a software solution that was highly secure, scalable, flexible and easy-to use,” said Mark Aris, manager of technology solutions, DG3. “GMC Software Technology has enabled DG3 to secure new business opportunities such as the DofE and also deliver added value to our clients while increasing operational efficiency by over 50 percent.”

Using composition, Web storefront and backend automation capabilities from GMC, DG3 have developed a Web-based application and simple workflow for program participants. Upon earning a Bronze, Silver or Gold Duke of Edinburgh’s Award, a young person can go online and create a personalized photo book. The completed book can be automatically submitted for printing by DG3 or downloaded as a PDF.

With the success of The Duke of Edinburgh’s Award system, DG3 now uses GMC Software Technology to manage close to 80 percent of its transactional printing.

GMC Software TechnologyGMC Software Technology delivers the most effective solutions and unrivalled experience in the field of Customer Communications Management (CCM). As the acknowledged benchmark in the industry, GMC enables enterprises to increase engagement at every customer touchpoint, driving loyalty, customer acquisition and operational efficiency. The company’s CCM platform, GMC Inspire™, is designed to empower business users to continuously engage customers with relevant communications, at the right time, across digital and print channels. For more information, please visit www.gmc.net.