USER SATISFACTION

PROS & CONS

What are the best aspects of this product?

As a freelance creative, there are some things I hate doing, like filling out time sheets, keeping track of budgets, and anything to do with billing. FunctionFox makes all those things so effortless, it’s like having a really smart business partner helping out. With FunctionFox, my projects and budgets stay on track, billing is quick and easy, and my timesheets practically write themselves. I wouldn’t want to do without it.

What aspects are problematic or could work better?

I can't really think of anything - I rely on FunctionFox every day, and hasn’t let me down. On the odd occasion when I’ve had a question or problem, I’ve been able to talk to a support person right away, and the situation has been resolved quickly and efficiently. Their customer support is way better than most I’ve encountered.

What features/services would you like to see in future
versions of this
product?

FunctionFox is way ahead of me on this one. They add useful new features and capabilities on a regular basis, without charging me anything - couldn't ask for more.

What specific problems in your company were solved by
this product?

Oh, things were a bit of a mess really. The creative side always won over the business side, so when it came time to do my billing, it would take far too long, and I always had the nagging feeling that I was missing some billable hours. And justifying my invoices was a nightmare too, because I hadn't really tracked my time very carefully.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this
one?

no

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this
product?

just me

What is the primary use of this product in your
company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business
goals?

It helped in effectively managing all resources, assets, and manpower.

It tracked progress and set plausible benchmarks to encourage accountability.

It boosted the efficiency of every employee with improved communication and productivity.

PRICING & COSTS

What was the cost of implementing this
product?

It costs me $35 a month

What is your total annual cost for using this
product?

It costs me $420 a year

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How
much?

Nope

FEATURE DETAILS

Tasks

Task Creation and Assignment

5

amazing

Due Dates

5

amazing

Task Prioritization

5

amazing

To-Do Lists

5

amazing

Collaboration

Collaborative Project Planning

5

amazing

Comments

5

amazing

Documents and Uploads

5

amazing

Projects

Calendar View

5

amazing

Project Budgeting

5

amazing

Issue Tracking

5

amazing

Platform

Alerts

5

amazing

Mobile

5

amazing

Reporting and Dashboards

5

amazing

Customization

5

amazing

Performance and Reliability

5

amazing

Author

Peigi McGillivray

Verified user

Total score: Published on: October 12, 2017 Company Size: 1-10 Employees Industry: Marketing and Advertising