Thought I would share a good example of some great customer service from Wiggle. I recentley ordered approximately 5 items, when they arrived I discovered one of my items to be missing although it was included on the enclosed receipt. I immediately emailed customer service and within 5 minutes (!) I received a reply apologising and stating that my missing item would be dispatched that day.

Of course it was a pain to have to wait for the item to be resent, however Wiggle were extremely trusting and painless to deal with.

Unfortunately our warehouse staff have been inundated with orders so they are taking slightly longer than the advertised timescales to be despatched. I can confirm that the order has been despatched today.

wife ordered shoes for fathers day for me. problem was they were spd-sl, not spdshe'd emailed a return request. no response. I tried, same thinglast night I picked up this thing called a telephone and had a return request within 2 minutes.

Unfortunately our warehouse staff have been inundated with orders so they are taking slightly longer than the advertised timescales to be despatched. I can confirm that the order has been despatched today.

Oh crap I should have read this prior to ordering my handlebars and stem on Monday... Hopefully I can get it before Oct 17!!!

Saw the price of Tioga lights reduced on the pushys website http://www.pushys.com.au . $15 for the set I thought looked OK and the shipping was only $10. But before I hit the buy button, went onto Ebay to cross check price OK I thought but there it was same price but free postage and the same seller???? Got two sets.

Unfortunately our warehouse staff have been inundated with orders so they are taking slightly longer than the advertised timescales to be despatched. I can confirm that the order has been despatched today.

Oh crap I should have read this prior to ordering my handlebars and stem on Monday... Hopefully I can get it before Oct 17!!!

Well, my Deda Carbon Bars and stem were dispatched on 21st and they arrived this evening... am blown away at how quick it arrived.. Does Ribble have a warehouse in Oz???

I must be blacklisted on Wiggle, last 2 orders have both taken 14 days to arrive. Maybe because they are only small orders, water bottles gloves tubes etc. Just noticed their automated email now states "Goods may take upto 10 working days"

Ordered on Sunday night from CRC. Dispatched Monday, arrived Thursday - handlebars and levers. I've read on this thread about others getting stuff delivered this fast but this is the first time it has happened for me.... Yippee!!!! Was able to spend almost 2 hours in the man cave playing!!Andrew

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