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2 The correct bibliographic citation for this manual is as follows: SAS Institute Inc SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide. Cary, NC: SAS Institute Inc. SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide Copyright 2015, SAS Institute Inc., Cary, NC, USA All rights reserved. Produced in the United States of America. For a hard-copy book: No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without the prior written permission of the publisher, SAS Institute Inc. For a web download or e-book: Your use of this publication shall be governed by the terms established by the vendor at the time you acquire this publication. The scanning, uploading, and distribution of this book via the Internet or any other means without the permission of the publisher is illegal and punishable by law. Please purchase only authorized electronic editions and do not participate in or encourage electronic piracy of copyrighted materials. Your support of others rights is appreciated. U.S. Government License Rights; Restricted Rights: The Software and its documentation is commercial computer software developed at private expense and is provided with RESTRICTED RIGHTS to the United States Government. Use, duplication or disclosure of the Software by the United States Government is subject to the license terms of this Agreement pursuant to, as applicable, FAR , DFAR (a), DFAR (a) and DFAR and, to the extent required under U.S. federal law, the minimum restricted rights as set out in FAR (DEC 2007). If FAR is applicable, this provision serves as notice under clause (c) thereof and no other notice is required to be affixed to the Software or documentation. The Government's rights in Software and documentation shall be only those set forth in this Agreement. SAS Institute Inc., SAS Campus Drive, Cary, North Carolina February 2015 SAS provides a complete selection of books and electronic products to help customers use SAS software to its fullest potential. For more information about our offerings, visit support.sas.com/bookstore or call SAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. indicates USA registration. Other brand and product names are trademarks of their respective companies.

4 Choosing Your Download and Installation Options SAS Quality Knowledge Base (QKB) for Contact Information (CI) 25 introduces the SAS Deployment Wizard. The SAS Deployment Wizard can be used when installing the QKB as a part of a larger purchase, such as when you install DataFlux Data Management Studio. Downloading and Installing with SAS Deployment Wizard Or, you can download and install SAS QKB CI using the Windows or UNIX instructions provided in this document. Downloading and Installing Using Downloads Site Downloading and Installing Using SAS Deployment Wizard The steps for installing SAS QKB CI are described in this section. Using the Software Order When you receive your licensed SAS software, you receive a Software Order (SOE) that describes how to install your order and provides links to tools that can assist you during the installation process. Download the SAS Download Manager. The SAS Download Manager is the application that you use to download your software. Follow the link in your SOE to download and install your SAS Download Manager. The SAS Download Manager prompts you through a series of windows and dialog boxes that ask you to launch the SAS Download Manager, insert the order number listed in your SOE, and log in to the SAS Installer account. You then review the software for your order. The SAS Download Manager downloads your software to the SAS Software Depot, which is a repository for your SAS software media. If you do not have a SAS Software Depot, SAS Download Manager creates one for you. After the SAS Download Manager downloads the SAS software, return to the SOE for further instructions. Follow the steps in the SOE to begin your SAS installation. The instructions vary depending on your operating system. Using the SAS Deployment Wizard The SAS Deployment Wizard is the application that guides you through the installation of your SAS software. The following installation example is for SAS QKB CI SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide

5 To install and configure your SAS QKB CI 25 interactively, follow these steps: 1. Log on to your machine with a user ID using the SAS Installer account that you created when you installed and ran the SAS Download Manager. Or, use an account where you are a member of the Windows Administrators group. 2. Temporarily disable anti-virus, anti-malware, anti-spyware, and firewall software. These types of programs can interfere with the installation process and block files as they are being copied and extracted. 3. Start Windows Explorer. 4. Navigate to the highest-level directory in your SAS Software Depot. 5. Right-click setup.exe. 6. Select Run as Administrator. The SAS Deployment Wizard opens and begins. 7. On the Choose Language page, select the language that you want the SAS Deployment Wizard to use when it displays text. SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide 3

7 12. Click Next. 13. On the Select Products to Install page, use the scroll bar on the right to locate the SAS software products that you want to install. This is where you should select the box for SAS Quality Knowledge Base for Contact Information. SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide 5

9 16. Click Next. 17. On the SAS Quality Knowledge Base for Contact Information page, specify the installation location for your data content. Click Browse if you want to navigate to a location. Note: By default, SAS QKB CI is not installed in the SASHome directory. It is installed in a separate directory because the QKB contains editable content and can be customized. SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide 7

14 26. On the Deployment Complete page, the green check mark next to each item on the installation list indicates that the software was installed successfully. 12 SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide

15 27. Click Next. 28. On the Additional Resources page, a variety of locations that you can go to for additional information about your SAS software installation is provided. SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide 13

16 29. Click Finish. Downloading and Installing Using Downloads Site You can download and install SAS QKB CI using the Windows or UNIX instructions provided in this document. Downloading a Quality Knowledge Base Installing the Quality Knowledge Base Downloading a Quality Knowledge Base Downloading a QKB for Windows Downloading a QKB for UNIX Downloading a QKB for Windows To download SAS QKB CI 25, go to the SAS Customer Support website, located at 14 SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide

20 5. A list of platform options is available on the SAS QKB CI 25 Downloads page. Select the appropriate download file for your UNIX platform. 6. A login prompt opens. Enter your address and password to log in. 7. Read the SAS License Agreement. Click Accept or Do Not Accept. 8. Select the TAR file using the following command: gzip -c -d <path_to>/qkb-ci-v25-<platform>.tar.gz tar xvf - Replace <path_to> with the directory where the TAR file be located. Replace <platform> with the platform name (linux, sol64, and so on). 9. For additional information, refer to Installing on UNIX. Installing the Quality Knowledge Base Installing on Windows Installing on UNIX Installing on Windows This section takes you through the typical installation process for SAS QKB CI 25 for Microsoft Windows operating systems. Installation Instructions Locales Registration Command Line Installation Options Windows Directory Layout Installation Instructions To launch the SAS QKB CI setup program on Windows, double-click on the setup application file. During the installation, you are prompted for information. Follow the instructions on the Choose Install Location page, or see below for more information: 18 SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide

21 Choose Install Location Program Directory This directory is typically located under your SASHome directory, which is normally in the Program Files directory. The Program Directory contains program files, applications, utilities, help files, and logs. With the exception of the logs, content installed in this directory typically remains unchanged after installation. Data Directory This directory is typically located under the ProgramData directory. Contents in this directory can be modified by customizing your SAS QKB CI. If you are reinstalling the SAS QKB CI, you must select a directory that is different from the directory containing your original SAS QKB CI data. Allow all users to modify files in Data Directory Some Windows environments restrict who can access directories. If you select this option, it enables all authenticated users full access rights to the Data Directory. If you do not select this option, there are no changes to the security settings of the Data Directory. An administrator will need to provide users or groups explicit access by using Windows security. The options in the Choose License Location dialog box include No license file and License file path. SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide 19

22 Choose License Location No license file Select the No license file option to choose from a complete list of available QKB locales that you can install. License file Note: You must have a license to use any of the available QKB locales. Select the License file option if you have your license file and you want to install all licensed locales. Click Browse to locate the path and file name of your license file. This file is used to determine which QKB locales are installed. Choose Locales If you selected the No license file option, the following dialog box appears with a complete list of available QKB locales. Select one or more locales from the Select locale(s) list. 20 SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide

24 QKB Registration The QKB Name is used to identify the QKB in data management applications. The QKB name must be unique in the system. This means that you cannot use the same name that was used in an earlier QKB installation. Active QKB for Data Management Studio? If you want to set the QKB as the active QKB for DataFlux Data Management Studio, select this option. Note: When you select this option, your previous QKB becomes inactive. Consider this option carefully, and leave the check box unchecked if you want to continue to use a previously active QKB. You can activate the new QKB later within DataFlux Data Management Studio. 22 SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide

27 Data Directory You will have the following subdirectories in your data directory: Directory chopinfo grammar locale phonetx regexlib scheme vocab Description Chop table files used in SAS QKB CI definitions Grammar files used in SAS QKB CI definitions Metadata about SAS QKB CI data types and definitions Phonetics libraries used in SAS QKB CI definitions Regular Expression libraries used in SAS QKB CI definitions Scheme files used in SAS QKB CI definitions or applied directly to data in a data job Vocabulary files used in SAS QKB CI definitions Installing on UNIX This section takes you through the typical installation process for SAS QKB CI 25 for UNIX operating systems. Installation Instructions License Instructions Reinstall or Upgrade Your QKB UNIX Directory Layout Installation Instructions Enter the following command at your UNIX command prompt: cd /opt/sas If you want to install your SAS software in a directory other than /opt/sas, enter that location instead of /opt/sas. Note that all files are installed in a subdirectory called qkb. Enter the following command: gzip -c -d <path_to>/qkb-ci-v25-<platform>.tar.gz tar xvf - Replace <path_to> with the directory where the TAR file will be located. Replace <platform> with the platform name (linux, sol64, and so on). Enter the following command: perl qkb/install.pl The install script takes control of the installation process. You are prompted for information about where to install the QKB data files and which locales will be installed. License Instructions During the installation, you are prompted about the QKB license file. You should have a license file for the QKB. SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide 25

28 If you have a license file for this QKB, only the locales that you have licensed are installed. If you do not have a license file, you must choose the locales to be installed individually. Do you have a license file? (y/n) [n]: If you answer yes, you are prompted for the location (path and file name) of the license file. This license file is used to determine which QKB locales will be installed. If you answer no, you are shown a list of QKB locales from which to choose to be installed. Note: You must have a license to use any of the available QKB locales. Reinstall or Upgrade Your QKB During a reinstall or upgrade, you might encounter the following prompts. Answer each prompt as appropriate for your site. You have chosen a location that already contains an instance of Quality Knowledge Base CI Reinstall the software in this location? (y/n) [n]: This prompt explains that this QKB has already been installed in the installation location that you selected. If you answer yes, a confirmation prompt follows. If you answer no, the installation stops. You will need to rerun the install script and select a different installation location. You have chosen a location that already has another SAS product installed. Product: Quality Knowledge Base - CI Please choose another location for this installation. This prompt explains that an earlier version of the QKB has already been installed in the installation location that you selected. The installation stops. You will need to rerun the install script and select a different installation location. Do you want to replace the data in the existing Data Directory? The existing data will be copied to a backup directory. If you choose not to replace the existing data, you can choose a new location for the data. Replace existing data? (y/n) [y]: This prompt asks you to confirm that you want to back up and replace the existing data in either a reinstallation or upgrade. If you answer yes, the Data Directory will be backed up. If you answer no, the installation stops. You will need to rerun the install script and select a different installation location. 26 SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide

30 Merging with an Existing QKB If you made customizations in a previously installed QKB, you might want to merge your newly installed QKB with the previously installed QKB so that you can save your customizations. See the SAS QKB CI 25 online Help for information about how to merge your existing QKB with the latest QKB. 28 SAS Quality Knowledge Base for Contact Information 25: Installation and Configuration Guide

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