Waypoint has always maintained a focus on the safety and security of our patients and staff. Over the last couple of years, the hospital received a total of 59 recommendations in this area: five from the 2016 Auditor General of Ontario report; 47 from an external third-party risk assessment; and seven from the Public Services Health & Safety Association's Violence, Aggression and Responsive Behaviour (VARB) toolkits.

Teams across the hospital are busy implementing plans for all the recommendations, with an estimated completion timeline of three years. As a result, we’re happy to report more than 30 recommendations are already complete, including: