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Frequently Asked Questions

Please feel free to contact us with your questions at any time. Here are a few of the more common questions we get:

1. Do you ship international orders?

Yes we do. We generally ship by US postal service, priority mail international. This is the least expensive method of shipping that includes tracking and delivery confirmation to most countries. We will not ship using cheaper methods that do not feature tracking. Please note you may be charged customs duty in your country. Every country is different, and we do not know what every country will charge. Please be familiar with your country's policy on importing goods before placing an international order. We will not falsify shipping documents to list goods as gifts.

2. Can I use my FastPack for small items?

Yes. The FastPack tail bag can be expanded only 1/4 or 1/2 of the way, and only the back end of the bag will expand. This is useful for carrying small items such as a bottle of water. You can also put in small things like keys, a cell phone, or a wallet, and the FastPack will zip all the way down to keep your items from moving around. Don't forget where you put your wallet! (We've done that!) For some pictures of the FastPack partially expanded please see our Facebook page https://www.facebook.com/pages/The-Cycle-Guys/98718257924

3. I have an aftermarket Brembo radial brake lever on my bike. Will the Go Cruise work on my bike?

Maybe not. The Go Cruise was designed to work on the majority of motorcycles, but there are some brake levers that are too far away from the grip for the Go Cruise to work. The gap between the grip and the lever must be 2.18 inches or smaller in order for the Go Cruise to work properly.

4. I see FastPack Tail Bags come in 8 different sizes. What do the sizes mean?

FastPack collapsible tail bags are tailored to fit the passenger seats of various motorcycles, for a clean look. The different sizes are really different shapes. We take measurements of every popular new motorcycle sold in the USA, and we try to make our tail bags fit as many bikes as possible. If your bike was made in the last 10 years, and it's not listed on our application chart, chances are we do not have a FastPack tail bag. But every once in a while a bike escapes our attention, so please feel free to send us the dimensions of your bike's passenger seat, and we'll let you know if there's a FastPack tail bag to fit your bike.

5. Will the FastPack tail bag work over my seat cowl?

No! While it's possible that a FastPack tail bag will fit over your painted seat cowl, it's a very bad idea to use a FastPack in this manner. Seat cowls are usually painted to look nice on your bike. Putting a fabric tail bag in direct contact with the paint will gently scuff the paint as you drive down the road. The painted surface of the seat cowl will be ruined. Because of this, we don't even try to fit FastPack tail bags on seat cowls, and we recommend you don't either.