DameWare Mini Remote Control 12.1.0.34

DameWare Remote Support 12 (DRS) (formerly DameWare NT Utilities) lets you manage servers, notebooks and laptops remotely so you can quickly support end-users.

It includes desktop remote control and the ability to complete Windows Administration tasks remotely right from the DameWare Remote Support Console!

With DRS, you can connect to a computer and control the desktop as if you were physically sitting at the keyboard. You can perform any action remotely including installing software and drivers, changing configuration settings, and troubleshooting issues.

With DameWare Remote Support 12 you can resolve many Windows problems without having to take remote control of the computer. DRS lets you manage and administer Windows computers remotely from a single console.

Also DameWare Remote Support 12 lets you manage and update Microsoft Active Directory. You can add, delete and update objects such as Organizational Units (OUs), Containers, Users, Groups and Computers. It also supports managing extended attributes such as photo, logo and employee ID.

Troubleshoot end-user problems using remote control

Remotely manage and administer Windows computers

Update and maintain Microsoft Active Directory

Inventory and export server and laptop configurations

DameWare Remote Support allows you to remotely export information from Windows computers. You can export information about disk drives, printers, services, network shares, software and much more. All information is available in common formats including XML and CSV.

DameWare Remote Support 12 Key Features:

Remotely reboot servers and notebooks

Start and stop Windows Services

Clear and view Windows Event Logs

Copy and delete files on remote computers

Manage Windows Active Directory

Take full control of the end-user’s desktop in one click

Chat with the end-user as you troubleshoot problems

Take screenshots of remote desktops

Automatically install agents as you need them

Remote Support Software that’s easy to use

Changes in DameWare Remote Support 12:

Support for unattended over-the-Internet remote session: Connect to remote computers outside the network without the presence of end-users (requires deployment in centralized mode and configuration of Internet proxy).