Parallels Managed Service Provider Program

Parallels Managed Service Provider (MSP) Program is tailored specifically to MSPs who are interested in offering their customers Software as a Service (SaaS), Desktop as a Service (DaaS), and file sharing on any device. We understand your challenges to provide high-quality IT services to multiple companies of different sizes, diverse verticals, and specialized needs, while retaining high-margin term contracts. This means working with complex infrastructure to match customer expectations in terms of service level agreement (SLA) and quality of service (QOS).

Our MSP Program addresses these challenges and provides you with a fast and straightforward path to become a hosted desktop and application service provider. Parallels Remote Application Server (RAS) is aggressively priced, making your services more affordable and competitive without sacrificing your margin.

Any Windows application & desktop to any device

Provide desktops and applications—Parallels RAS empowers MSPs to offer native-like and full-featured desktops and applications to any device, OS, or platform that customers may use. Even customized or legacy software is easily delivered as full-featured applications anywhere, providing customers with a brilliant experience on any device.

Guided Shift to SaaS and DaaS

Parallels team of experts works closely with MSPs to build a personalized strategy for delivering the best server and network architecture and scale out plan, while supporting MSPs every step of the way.

Gain flexibility to deliver tailored IT services

Parallels RAS makes it easy for MSPs to plug into an SPLA licensing model, with flexible pay-as-you-go and no up-front fees.

Increase Your Margin and Lower Your Costs

Operating as a service provider reduces gross margin as you are faced with a number of variable costs. To deliver this service, MSPs are invested in customers' support and administration, hardware, datacenter infrastructure, application delivery solution, third-party licenses, and general and administration overheads. Each of these recurring costs eats into your margin. Compared to other application delivery solutions, Parallels RAS lowers TCO and can increase your net profit by over 50%.

Hosted Server & Remote Desktop VDI

The Microsoft Service Provider License Agreement (SPLA) allows MSPs to deploy an unlimited number of Windows Servers for Remote Desktop VDI without consuming Windows desktop licenses such as Windows 7, 8 and 10, and RDcal.

With Parallels RAS, you can provide a competitive VDI solution to end users by giving Windows Server 2012R2 and 2016 instances with Desktop Experience enabled. No need for VDA, Windows Desktop and RD cal licenses, while maintaining compliance with Microsoft SPLA guidelines.

What You Can Expect as a Parallels MSP Partner?

The best remote application delivery software – Parallels RAS

Help with designing the best infrastructure and architecture for your SaaS services

Quarterly health checks on your environment

24x7x365 support with direct access to L2/L3 support for critical tickets