Vehicle

2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)

Review

I was happy with the ride and feel until I hit 20K, and noticed a momentary grinding when I applied the brakes.Sometimes a gaslike smell was noticed after breaking.Quite a bit of black dust seemed to accumulate on the two rear wheels.At 25K a periodic squeal was noticed but the Ford dealer inspected and said the brakes were "good".At 29.5K the brakes made a grinding sound and were visably scored (rear left).My Ford Dealer said that "it wasn't a Ford problem because he didn't have a servicebulletin that dealt with this problem!".Rather than have him repair with duplicate Ford parts, I took the car to a Goodrich dealer for new rear rotors and new upgraded pads.

Best Features

The Ford Flex has a smooth ride and in a sense is a comfortable small truck (all seats fold down).
When I am transporting adults they fit comfortably in the middle set of seats.
The heated front seats are especially appreciated during the winter months. The sound system is a pleasure to use (there is no need for Sirous radio when you have a good CD player on board).

Worst Features

Make the steering wheel more adjustable (forward and back) so that the driver's seat doesn't need to be used to compensate for arm-length comfort.
Having to move the seat forward makes it difficult to step out of the car without having to constantly re-adjust the seat.

I had the same rear brake problem at around 44K and Ford would not stand behind the fact that their OEM brakes are failing on these cars - forcing owners to spend $100's to fix something that the factor should fix due to poor parts and/or design.