Building a usability lab, whether you are new to the field or leading a team, can be quite an undertaking. We’ll take a look at determining organization and client needs, as well as making the most of the technology and resources available in big and small organizations.

Setting measurable usability goals will help your team to assess the performance of your site throughout development. The most effective goals measure the ability for users to complete top tasks when visiting your site.

Attempting to create and maintain multiple versions of your site to accommodate each device can be time consuming, resource intensive, and unsustainable as a long-term solution. Responsive design is the most effective solution.