external interaction

Setting up and maintaining and external collaboration initiative can be big investment of time, knowledge and money. Despite this, collaboration with customers is worth the effort, leading to a variety of benefits, including lower cost of customer service, better marketing insights and analysis, development of more innovative and high-need products, and developing long-term relationships with customers. In this whitepaper, learn 7 ways successful organizations have turned interactions in customer communities into cost savings, revenue and profit.

Analyst Zach Lahey from Aberdeen group will share research insights in this webinar and will explore how to evaluate your internal and external talent acquisition processes to determine what’s working and what’s not. In addition, we will delve into the technologies that are available to make talent acquisition more effective than ever.
After attending this webinar, you will be able to answer these three questions about your current process:
What is your recruiter’s experience like? What are their trials, tribulations, and daily interactions?
What is your candidate’s experience like? Where do they struggle, how much effort does it take for them to find information and apply for jobs?
Finally, if either one (or both) doesn’t meet your expectations, what are you going to do about it and when?

Consider the many ways that a customer encounters your brand – organic results on a search engine, display media campaigns, social media links, re-targeting on external sites, etc. One thing is certain – consumer journeys are far from linear. They can occur across multiple platforms, devices and browsers. The problem is that organizations are often constrained to channel-limiting decisions regarding their media investment allocations.
Marketing attribution helps you analyze the impact and business value of company-generated marketing interactions to help make the best marketing investment decisions. The challenge is to interpret the massive volumes of customer data that continues to expand day by day.

Quocirca surveyed over 300 organisations across the UK, France, Germany, the Nordics, Benelux, Italy, Iberia and Israel on their attitudes to cloud-based services. The research revealed that cost is not the only thing driving the adoption of cloud services; improved efficiency and easier external interaction are also important. Another finding was that impediments to cloud adoption vary significantly by industry. A key finding was that “cloud enthusiasts” are more aware of, and likely to invest in, security technologies like identity and access management than “cloud avoiders”.

Quocirca surveyed over 300 organisations across the UK, France, Germany, the Nordics, Benelux, Italy, Iberia and Israel on their attitudes to cloud-based services. The research revealed that cost is not the only thing driving the adoption of cloud services; improved efficiency and easier external interaction are also important. Another finding was that impediments to cloud adoption vary significantly by industry. A key finding was that “cloud enthusiasts” are more aware of, and likely to invest in, security technologies like identity and access management than “cloud avoiders”.

Quocirca surveyed over 300 organisations across the UK, France, Germany, the Nordics, Benelux, Italy, Iberia and Israel on their attitudes to cloud-based services. The research revealed that cost is not the only thing driving the adoption of cloud services; improved efficiency and easier external interaction are also important. Another finding was that impediments to cloud adoption vary significantly by industry. A key finding was that “cloud enthusiasts” are more aware of, and likely to invest in, security technologies like identity and access management than “cloud avoiders”.