Technology has evolved faster than the methodologies we utilize in pursuit of business process reengineering and automation. We focus too much on the linear details of a process, and not enough on the business events and outcomes we want to optimize. With EPA, the path to better business outcomes is recognizing the business events that matter and decomposing them into work objects that can be orchestrated through a series of actions and decisions, thereby fully taking advantage of modern automation technologies and driving faster time to value with higher ROI. This presentation will demonstrate how technologies such as robotics, BPM, and decisioning can work together within a broader enterprise automation paradigm.

About Pegasystems

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.