Intrado and ShotSpotter Join Forces to Provide Real Time Violent Crime Information to Public Safety

Date: 2011-01-18

Gunfire rings out on a city street. Within seconds, a 9-1-1 Center knows the exact location of the gunfire, how many rounds were fired, and that a shootout is in progress: minutes before the first emergency call, if any, is placed to 9-1-1.

Intrado Inc. a subsidiary of West Corporation and the leading provider of 9-1-1 technology solutions, has announced that ShotSpotter Inc. and its Gunshot Location System (GLS) have been certified to join the Intrado next-generation 9-1-1 data partner program. ShotSpotter is collaborating with Intrado using its patented acoustic surveillance and analytics technologies to send timely and precise geographically specific multimedia alerts with valuable situational intelligence directly to 9-1-1 Centers and first responders.

Alerts of crimes-in-progress involving gunfire detected by the ShotSpotter GLS will be delivered in real time to 9-1-1 Centers over Intrado’s secure and reliable emergency services Internet Protocol network. With minimal training, call-takers and dispatchers can immediately process and respond to the alerts and provide first responders with actionable information to more safely approach and disarm hostile and dangerous situations. According to ShotSpotter system data, the alerts also allow 9-1-1 Centers to respond in the 50 to 75 percent of gunfire cases in which citizens do not call 9-1-1.

ShotSpotter has been certified to join the growing Intrado A9-1-1 Alliance Member Program, a managed service program designed to upgrade the capabilities of 9-1-1 Centers by delivering a broader set of life-saving features across the U.S. The program creates an open marketplace for companies to significantly improve 9-1-1 responsiveness and throughput by integrating their solutions with Intrado, using open standard interfaces.