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Healthcare Admin and Compliance

Innovative solutions designed by clinical professionals

Canon can help solve your information lifecycle management and clinical needs, from administration and admissions, to diagnostics and radiology. As healthcare professionals address the challenges of improving the patient experience, while controlling costs and maintaining compliance, Canon solutions and services can increase clerical and clinical workflow efficiency and improve collaboration, bringing better outcomes to everyone.

The benefits of the patient appointment software solution developed by Canon are considerable. The time spent creating each appointment letter has been reduced from 4-5 minutes to just 10-15 seconds – time that can now be spent on our core priority, the patients. We’re also experiencing extra benefits we had not anticipated at the start of the project.

Innovative solutions designed by clinical professionals

Patient expectations are being shaped by their experiences in the digital world. They expect prompt responses, more tailored treatment regimes and more flexible options for self-care. At the same time, the need to keep costs down is unchanging, while regulators continue to apply the pressure to comply.

Improvements to workflow processes such as patient record management, privacy protection and admissions, discharge and transfer (ADT), are essential to support change at a strategic level that can address these key challenges. Most importantly, better workflows and higher quality output enable better experiences at the point of care, both for clinicians and patients.

Our solutions and services

Canon solutions and services address key clerical and clinical challenges. They can link together administration processes and front line services more effectively. By optimising your output, we can help you transform the delivery of healthcare, enabling you to focus on your core functions, whether that’s patient care, research, teaching or administration.

Behind the scenes, Canon can help you simplify clerical processes with solutions and services that vastly improve the ease of processing documents, helping the transition to efficient electronic health records. Canon can also provide high performance document and image capture by enabling lifecycle management for clinicians and patients. This is why healthcare organisations across Europe are partnering with Canon.

Information sharing

As nurses, doctors and consultants move around wards, and between hospital sites and communities, patient notes must be updated and centralised quickly, for access and viewing by colleagues. Canon’s solutions and services can facilitate that electronic capture and storage of important patient information. Moreover, Canon’s portfolio of specialist healthcare IT solutions can manage and automate workflows, improving the speed and accuracy of diagnosis.

Patient case fulfilment

Process and administration-heavy departments benefit dramatically from e-health records. Digitisation helps to speed up the patient registration process, enabling more accurate triage and simplifying access to patient records. Referrals incur a large volume of paperwork; intelligent document capture alleviates the need for batch scanning, freeing up administrative time to focus on other, more important tasks. Signed documents, test results, even files from specialist imaging systems, are all quicker and easier to record, share and access.

Compliance management

According to independent research, 16% of IT budgets are spent on meeting compliance requirements*. Compliance calls for secure data storage and rigorous controls over who can access records, with the ability to track when and how they have been used. Canon solutions and services, such as secure print and digital signatures, help to keep the cost of compliance down and reduce the risk of a breach. Solutions are also compliant with Integrating the Healthcare Enterprise (IHE) security profiles, supporting patient confidentiality.

Internal communications

Administrators and clinicians work under pressure. Any breakdown or delay in communication can have a significant effect on patient outcomes. Distributing essential information around the organisation can be made easier and less costly, even across multiple locations. Canon solutions and services ensure information can be shared quickly, accurately and securely, whether printed or digital, helping with the provision of efficient and effective treatment.

External communications

Sending personalised communications out to patients can be time-consuming and any manual process carries an increased risk of human error. The consequences of a confidential letter being sent to the wrong person are not comfortable to contemplate. Canon can introduce solutions and services that reduce the risk of error and keep track of all correspondence with each patient, helping to maintain compliance.

Cost and energy management

Printing costs can be a significant overhead for healthcare organisations, as well as placing extra demands on IT and administrative departments, but the true impact can often be difficult to define. Canon’s Managed Print Services can take away all the routine management and servicing associated with printing requirements, while making them fully accountable. We’ll ensure you are spending no more than is absolutely necessary and that your print services are sustainable and environmentally responsible.

Finance and procurement management

Canon’s end-to-end workflow automation solutions and services can ensure you avoid late payment penalties, and take full advantage of any discounts for early settlement. Finance teams also have much greater visibility of all departmental purchases, so they can control budgets, manage supplier relationships easily, and make sure the organisation is achieving best value.

Surveillance management

Reliable supervision of your patients and staff can be balanced against the need for privacy, with 24-hour surveillance technology providing real time access to image output.