Why Recommend ELRUS

What are the reasons that so many of ELRUS customers recommend them? That’s a question that ELRUS management have been curious about, so they hired Client Insight Inc. to interview their customers and find out why, from their customer’s perspective.

The top 5 reasons customers recommend ELRUS from highest to lowest:

Read why customers recommend ELRUS:

“I have recommended ELRUS several times. I recommend ELRUS because they have the best quality equipment and the best service on the market. Their equipment has the best resale value too, from my point of view.”

Steven F, Paul Flasha Contracting, Whitecourt, AB Oct/18

“I would recommend ELRUS because the people we have dealt with are knowledgeable. The last mechanic we had here was very knowledgeable and a very good worker. Garrett was his name.”

Todd M, Husky Oil Operations Limited, Leduc, AB Oct/18

“I would recommend ELRUS because of the quality of the equipment, and the service. They are always available by phone or in person, and they are very knowledgeable about the equipment and the parts.”

Guy F, Sandhill Equipment Corp, Kelowna, BC Oct/18

“I would recommend ELRUS because of the quality of the equipment. Kevin’s response to us was amazing. We don’t get that kind of service here in Alaska. Then dealing with the accounting staff in Calgary they were amazing too. They were also very professional. The whole experience was painless.”

Jennie W, Lazy Mountain Enterprises LLC, Palmer, AK Oct/18

“It’s a good solid product. We have ELRUS equipment from many years back and it is a proven product. I also like that their service is good and it is close to us in Cambridge.”

Dave J, 731695 Ont Ltd, London, ON Oct/18

“I would recommend ELRUS because they are a good company to deal with, they get me my parts, provide good service, and the parts are readily available.”

Brad C, Richardson Bros. (Olds) Ltd, Old, AB Oct/18

“We have been dealing with ELRUS for a lot of years. I would recommend ELRUS because they get the job done in a timely manner, and safely, which is important to us too.”

Jay D, Dufferin Aggregate-Mill Creek, Mill Creek, ON Sep/18

“ELRUS has the lowest prices, they have the best stock of anybody else. Also, I know Darren and Mark, and I have a relationship with them now that has developed over the years.”

Clay B, Jade Oilfield Maintenance Co., Edson, AB Sep/18

“I have referred ELRUS to McNally Contractors, and Jason was there yesterday, and now he is delivering parts to him. I recommend them for the quality of the service, the parts, their knowledge, and they deliver the parts too. They have always been good for us.”

Brian L, Lafarge Canada, Lethbridge, AB Sep/18

“I would recommend ELRUS because I like the way they have all American parts for the most part and it is easy to find parts. Everything seems solid. I really enjoyed working with Brent. He is a very knowledgeable guy. He is old school and that is how we operate. He knew exactly what we had, and what we needed to work with when he came here to get us going.”

Carl R, ACE Enterprises Ltd, Yellowknife, NT Aug/18

“I would recommend ELRUS because of how they responded when we were in a crisis. They came out on short notice. The guys in Saskatoon really know their stuff. They can guide me through doing my own fixes on the phone which is super valuable.”

Jackson F, EDCO Aggregates Ltd, Turtleford, SK Aug/18

“I would recommend ELRUS because the equipment works well. I love the equipment. It is doing a phenomenal job for us. At this location, it has been a great investment for the company.”

Jim S, Waterford Sand & Gravel, Waterford, ON Aug/18

“I would recommend ELRUS because of their knowledge and expertise in the industry. They will do their best to provide good customer service and help a guy out. And I trust them and I have good relationships. If they give me an estimate for a worst case scenario and if it comes in less, then they only bill for what they did. That’s huge for me.”

Vince F, Lafarge Canada, Fonthill, ON Aug/18

“The main reason I would recommend ELRUS is their customer service. Everybody in that branch is definitely helpful in multiple ways. Also I recommend the product they sell and how helpful they are. When I have called out west to speak to Brent to talk to them about ASRI for our cones for example, he has been great. All the way around, they make a point of being helpful and respectful.”

Joe P, APS Aggregate Services Inc, Kitchener, ON Aug/18

“I would recommend ELRUS because of the good service, and they have good people to work with. James is knowledgeable. And it is local. Last year, they did a fantastic job when I broke a shaft on a motor. Jeff ordered the part even though my boss had not approved it. My boss gave me the go ahead the next day, and it was already there. That was fantastic!”

Adolf B, Fast Brothers (1978) Ltd, Blumenort, MB Aug/18

“I would recommend ELRUS mainly just because of the fact that they are willing to jump through the hoops to get us what we need. When I call, they call back within 5-10 minutes and they will tell us if they have the part or not, or how long it will take, and then we figure out how to get it. Their customer service is really good.”

Kirk M, Knife River Corp., Portland, OR Jun/18

“I would recommend ELRUS because everything we use from them, we have had very little trouble. We haven’t had problems in our system. We have almost all ELRUS equipment and it is very reliable. We get good service and we can get parts quickly. Most of it is stocked in Calgary so we can get it overnight. There is very little down time for us.”

Lyle W, Venture Construction Inc, Martensville, SK Jun/18

“Brent at ELRUS has a lot of knowledge. He understands everything about the equipment and the industry. Also, we are really satisfied with the Vendor Managed Inventory system they are using to keep us in stock with parts that we need. That is really helpful. Rod’s doing a great job for us with that.”

Phil H, Granite Construction, Salt Lake City, UT Jun/18

“ELRUS is the best on the market for service right now. They do good work, reasonably priced and they explain everything.”

Gary G, Aecon Transportation West Ltd, Calgary, AB Jun/18

“I would recommend ELRUS because the service is awesome and they carry everything I need for the rock crushing industry. Colin is great to deal with and will turn himself inside out to help me in a hurry.”

Zac E, R. G. Crushing Inc, Chehalis, WA Jun/18

“This is the first time I have had service done with ELRUS and it was actually a custom part. I would recommend ELRUS because I have had a good experience with them, and they have quality equipment, parts and service.”

Reggie K, Miles Sand & Gravel Company, Lacey, WA Jun/18

“I would recommend ELRUS because of the long term relationship we have had with them, and the great support they have given us. They are one of the biggest supplier for parts and they are well stocked for most things.”

Chris N, Mixcor Aggregates Inc, Leduc, AB May/18

“I would recommend ELRUS because they have good equipment with the best resale value, and they have great phone service.”

Brandon F, Folden Construction, Melfort, SK May/18

“I recommend ELRUS because I know they’ve got a good product, and they are well known in the field for their service.”

Ken Fairbrother, Hopkins Constr. (Lacombe) Ltd, Lacombe, AB May/18

“I would recommend ELRUS because they send you what you want in a timely manner. They have good service and a good attitude. I have ELRUS equipment, and also the fact that they have quality parts.”

Charlie H, RD Mac Inc, La Grande, OR May/18

“I think ELRUS has good quality equipment so I would recommend them. This is our first purchase with ELRUS. Overall, everything is good so far.”

Kent P, Greenwood Asphalt Products, Pembroke, ON May/18

“I recommend ELRUS because they look after you, they are good to talk to, they do a good job, and they have the parts.”

Rob F, Farrish Crushing Inc, Listowel, ON May/18

“I would recommend ELRUS for many reasons. Their people are knowledgeable, they have quality parts that are readily available My experience has been great so far. I am also very happy they have moved into our area. There is a need for them in this area of Washington.”

Les B, Burns Construction Inc, Cathlamet, WA Apr/18

“I would recommend ELRUS because of the level of service the support, and the quality of the equipment overall. We did a lot of research before buying this one. First and foremost, ELRUS is a Canadian company, and the quality of the equipment is very high.”

Daryl W, Blue Star Construction Ltd, Brandon, MB Apr/18

“I would recommend ELRUS because we have a limited market here and they will be able to get you the parts that you need. I think they have a high quality product, and I have a very good relationship with their local service technician, Thor. I have high accolades for him.”

Levi W, Elite Crushing, Morden, MB Apr/18

“I have already recommended ELRUS a few times. I am a service person, and people that give good service are people I go to. ELRUS has good products and they are dependable. They have good prices and they are easy to talk with.”

Beverly T, Fraser Pacific Enterprises Inc, Abbotsford, BC Apr/18

“I would recommend ELRUS because they do build good products. I have positive things to say about ELRUS equipment. Ron is the only contact I have at ELRUS and he is great, very knowledgeable.”

Travis A, Nuway Crushing Ltd, Whitehorse, YT Apr/18

“ELRUS has gotten a lot better. I would highly recommend them. They have a good stock of parts, and availability of parts is huge for us. They haven’t ever left us stranded.”

Leon J, SSR Mining Inc, Regina, SK Apr/18

“I would recommend ELRUS because they have very good equipment and they are easy to work with. Kevin is really helpful.”

Ron H, Holdeman & Sons Inc, Buhl, ID Mar/18

“For the simple fact that ELRUS equipment is some of the best, the service is THE best, and the parts and prices are reasonable for what you get, I recommend ELRUS. The people are great – they know a lot.”

Grant M, K. McIntosh And Sons, Outlook, SK Mar/18

“We have had no bad experiences with ELRUS. They stock the machines so I had the screen right away. Sometimes you can order equipment and have to wait weeks to get it, but not with ELRUS. The price was in line, and I like the fact that I got a hold of people right away.”

Andrew K, Aim Recycling Hamilton, Hamilton, ON Mar/18

“I would recommend ELRUS for their accuracy, they are very professional, and they give good service.”

Dennis C, Gravier Collet Gravel Inc, Notre Dame De Lourdes, MB Mar/18

“Because of their good service and good availability of parts, I recommend ELRUS. We have ELRUS equipment, so far it has been working really well for us.”

Cam C, Dale Croswell Construction Co, Thorhild, AB Mar/18

“I would recommend ELRUS primarily because of Jared. I have only ever dealt with Jared and he knows his stuff. He knows the industry and he knows what he is selling. He is not going to sell you the wrong part. Also the pricing at ELRUS is good. It’s right there with everybody else. I am new to the industry and Jared has been very helpful.”

Frank M, Mortimer Brothers Construction, Regina, SK Mar/18

“I would recommend ELRUS because they are good guys, the price is fair, they are professional. Lots of the other aggregate dealers are not professional. ELRUS is very detailed with their quotes, you know exactly what you are getting. We love the jaw plant. It’s been working great for us.”

Warren D, Steep Rock Ltd, Medicine Hat, AB Feb/18

“I’ve been dealing with ELRUS for decades, and this is what I say to people, “Everything is overbuilt.” Roland, the Founder of ELRUS, knew how to make everything better than what was already out there. It is longer lasting and that is key. We know competitor’s equipment just won’t last like ELRUS equipment would.”

Pine River Holdings Ltd, Chetwynd, BC Feb/18

“I would recommend ELRUS because they are knowledgeable and efficient. Their guys know the industry, and they know our company. They aren’t pushy, they are there to help us. I’ve had them here measuring screen decks. They have built me parts and sent them to me from Calgary. It’s amazing, it really is, what they do for us.”

Tom S, Eagle Rock Construction Ltd, Kamloops, BC Feb/18

“ELRUS equipment is better than other manufacturers. It is simple to work on and easy to maintain.”

Bob P, Ptolemy Bros. Trucking Ltd, Rosetown, SK Feb/18

“Just based on my 30-40 years of dealing with ELRUS, I have always been satisfied with their service. They have really good equipment and their people are very helpful.”

Lloyd G, Butler Bros Supplies Ltd, Duncan, BC Feb/18

“ELRUS has a superior product, and compared to a lot of their competition, their prices are competitive. Overall, the entire team, sales, service, and parts, are consistent with their quality service and the quality of the equipment.”

Chris T, Terrane Metals-Mount Milligan, McKenzie, BC Feb/18

“I would recommend ELRUS because of the quality of the equipment. Everything has always been great for us with ELRUS.”

Mike C, Flesherton Concrete, Flesherton, ON Jan/18

“I have been talking about ELRUS’ equipment to everyone I know. Ever since I leased some and saw how good it is, I tell people not to buy anything but ELRUS. They have good quality equipment that is built heavy. You want it built tough and strong so that it will last. When ELRUS came out here and we tried out their rock crusher, ELRUS’ staff helped us set it up and were really great about everything.”

Don S, Harold Sorensen Trucking, Toledo, WA Jan/18

“I would recommend ELRUS because their customer service is beyond compare. They are readily available, and they do everything they possibly can to get us what we need.”

Page C, Martin Marietta, Colorado Springs, CO Jan/18

“I would recommend ELRUS for their quick service and the knowledge of their people. I can call ELRUS and they almost always have an answer for a question about everything. If I call to ask about a part and I don’t know the name of it or the number, I can just describe it and they know what I am talking about.”

John M, Orca Sand & Gravel Ltd, Port McNeill, BC Jan/18

“ELRUS has the parts, and if I need parts it is easier to go with them. Nobody else stocks screen bearings for example. ELRUS has it. They are prompt with service. They understand that we can’t be down in this business.”

Kirk M, AL Meisner Limited, Lac Du Bonnet, MB Jan/18

“From my experience, I would recommend ELRUS because 99.9% of the time they go out of their way for us particularly, and they strive for complete customer satisfaction. They really do work very hard for us. It’s a great crew there.”

Joe P, Aggregate Processing Services, Kitchener, ON Jan/18

“Definitely, I am a big promoter of ELRUS. I have 100% ELRUS equipment on our crushing site. My only hesitation would be on the parts. I would prefer getting them quicker. Other than that, their techs are great. They train our guys about the equipment. George came out here to do the training and our guys really learned a lot from him. Also the ELRUS products are really good.”

Chris T, Thompson Creek Metals Company Inc, Vancouver, BC Dec/17

“The equipment is great and the service is really good. Their parts are available pretty quickly. People come out really quick. ELRUS gives better service than any truck shop ever would.”

Troy M, River Valley Crushing, Barrhead, AB Dec/17

“ELRUS offers very competitive prices, good quality equipment, they are local, and they are willing to customize equipment to our needs. They have good knowledge of crushing. Their sales people are focused on our needs rather than just making the sale.”

Kevin M, Baymag Inc, Exshaw, AB Dec/17

“I tell everybody about ELRUS. I do it all the time. They have the parts, they have guys who know so much, a lot of stock, and unique stuff too. Their guys are really good. I know some of them have been around crushers a long time. That really makes a difference. You go to some places and they don’t know anything.”

George S, Fish Creek Excavating Ltd, Calgary, AB Dec/17

“I would recommend ELRUS because of their professionalism. ELRUS has a good supply of parts, and their knowledge of crushing and parts for the equipment is really good.” Paul S, West Central Contracting Ltd, Hinton, AB Dec/17 “ELRUS knows their parts, their equipment, they know what we have, and they get parts here pretty quick.”

Gail M, Birds Hill Gravel & Stone Ltd, East St Paul, MB Dec/17

“I recommend ELRUS all the time. The overall service and the products are pretty good. I’ve always been treated well by them. Anytime I call ELRUS, they go out of their way to make sure I get looked after.”

Ron F, Sigfusson Northern, Lundar, MB Nov/17

“ELRUS has been around the longest so they have experience. In years past, they were too busy to give really good service, but we are seeing a turnaround. They are really taking customer service seriously now.”

Mark O, Mill Creek Sand & Gravel, Redwater, AB Nov/17

“I would recommend ELRUS because of their knowledge and experience in crushing. Also their equipment is good for resale at auction sales. Their brand is a name brand and that helps. It retains its value. I am pretty happy with their people too. I bought some equipment in Edmonton and rented equipment in Calgary. I went to Calgary this summer and I got a tour and they took good care of us. They treat me well.”

Albert L, Ruel Concrete, Peace River, AB Nov/17

“The biggest reason I would recommend ELRUS is because they stock parts extremely well in North America for non North American based products. Prior to hooking up with ELRUS, we were having long waits with other suppliers. Every part we need is stocked at an ELRUS location somewhere in North America.”

Aaron S, Heritage Rock & Services, Delta Junction, AK Nov/17

“ELRUS has great service, and great people who bend over backwards for us. They are really competitive and offer great value. They are married to certain product lines that I might not 100% like, but I do like ELRUS and their people. It is more about the service we receive than the products that they sell.”

Joe D, BBE Hydro Constructors LP, MB Nov/17

“I would recommend ELRUS because the parts I need are available, they have quick shipping, and even custom ordering screens. The wait times are shorter at ELRUS than with other local suppliers we have used.”

Josh K, Mainland Sand & Gravel ULC, Surrey, BC Nov/17

“ELRUS always been able to answer all my questions or else, if they didn’t have an answer, they have been able to send me to someone who could answer my question. They are knowledgeable, and when they are here, they take their time to teach me things, and because I am new to crushing, I really appreciate that.”

Stephan F, Tollestrup Construction, Lethbridge, AB Nov/17

“I would recommend ELRUS. It is their machinery and they know what they are doing. All the people at ELRUS have been very good and give good service. The equipment is pretty good so far.”

Marty H, Westlake Paving & Agg. Ltd, Kelowna, BC Nov/17

“I would recommend ELRUS for their service, which is good. There is always someone on the other end of the phone to help us with problems. Just for general questions, there is someone there who is knowledgeable.”

Jeff C, R.W. Tomlinson Limited, Ottawa, ON Oct/17

“We have a good working relationship with the sales staff at ELRUS. The communication with the sales team is excellent, with Kevin in particular. Their parts support has been good.”

Sean H, Hawaiian Cement, Aiea HI Oct/17

“I would recommend ELRUS because of their reliability and run-ability of the equipment. It is easy to work with. And ELRUS has excellent people.”

Kenny W, Wood’s Crushing and Hauling Inc, Sandpoint, ID Oct/17

“Brent at ELRUS is so knowledgeable. You don’t see that kind of knowledge too often. The job he did when he came out here was really thorough. I was out at another site and he did the same thing there.”

Doug L, Granite Construction, Everett, WA Oct/17

“ELRUS did a great job. The jawcrusher has been running great. I work near the jaw, and I used to hear the noise it made all the time and now it is quiet. They were good at fixing it and it came back looking like a different jaw. It was all nicely painted!”

Lisa L, Superior Construction & Excavating, Meridian, ID Oct/17

“I would recommend ELRUS because they give great customer service, they have knowledgeable staff and really good products.”

Ryan M, Anchorage Sand & Gravel Co. Inc, Anchorage, AK Oct/17

“ELRUS service is one of the best in the industry, especially for us because we are way out in the middle of nowhere. And James is great to work with.”

Peter S, Sun Gro Horticulture, Vilna, AB Oct/17

“I recommend ELRUS because they are there when you need them. The people at ELRUS are good to work with, and so is the quality of the parts and the equipment.”

Brandon M, Site Energy Services Inc, Cold Lake, AB Oct/17

“It’s been our experience that the ELRUS plants and the screens are reliable, and they have increased our production. I have no problems, the people are great, it all went great.”

Brian W, Wood’s Crushing and Hauling Inc, Sandpoint, ID Sep/17

“I would recommend ELRUS because they sell the screens we like, and because of our experience with Kevin. He has been just great for us. Overall we are very happy with ELRUS.”

Brad B, Concrete Nor’west, Anacortes, WA Sep/17

“I love the product, I would definitely recommend ELRUS. The product is well built and well designed. We compared the equipment to others and we always came back to ELRUS. Their service has been excellent. They have added features that I really like. The after market service is very helpful.”

Wayne A, LTL Contracting Ltd, Shuniah, ON Sep/17

“I would recommend ELRUS mostly because they are very helpful and knowledgeable. If they don’t know something, they pass you on to someone who knows. We know their technicians on a first name basis, and everyone we deal with is great.”

Dan M, Interpaving Asphalt and Aggregate, Garson, ON Sep/17

“ELRUS has great service, especially in comparison to other vendors we have used. In fact, we have switched to ELRUS because of their superior service and better equipment and parts.”

Kelly B, 532470 BC Ltd, Nanaimo, BC Sep/17

“ELRUS is well equipped to do their job and has the parts I need. They are usually there to help with repairs quickly. We have no issues with ELRUS. We put in a new crushing plant this year and the ELRUS guys helped us get up and running and taught us about the equipment. They were really helpful.”

Brian J, Lafarge Canada Inc, Cambridge, ON Sep/17

“I would recommend ELRUS because they are knowledgeable. They understand the machine, they know everything about the cone from one end to another. They can look at the cone and tell you if you need wear plates, they know the specs on everything.”

Doug F, Doug Folden Trucking Ltd, Melfort, SK Sep/17

“ELRUS has what I need. They always give good service and the guys who are there are very knowledgeable.”

Adam W, Green Drop Ltd, Calgary, AB Sep/17

“I recommend ELRUS all the time. I tell people they owe it to themselves to look into buying from ELRUS. It is the one plant that is doing what they said it would do. Their knowledge about the equipment, the business, and their service are very good.”

David F, Godbey Red-E-Mix Concrete Inc, Brewster, WA Aug/17

“I tell everybody now, and most people know that ELRUS has excellent equipment. ELRUS’ reputation is excellent, and so is the quality of their equipment.”

Gilbert H, Germanic Mfg. Ltd, Rathwell, MB Aug/17

“I would recommend ELRUS because they have extensive experience, they have a wide variety of equipment available, and a pretty good service team when problems need to be solved.”

Brian M, McNabb Construction Ltd, Forestburg, AB Aug/17

“We use ELRUS so I would definitely recommend them to others because of the quality of the parts, the service, their people and getting the right parts.”

“I would recommend ELRUS because they know their stuff and their staff are awesome. I appreciate the quality of their people and the parts.”

Gail M, CPB Equipment, Winnipeg, MB Aug/17

“I have recommended ELRUS to other people. I have been dealing with them for 35 plus years. Because of my long standing relationship with ELRUS, we are going with ELRUS on this purchase. A lot of it is the dealership support because we have had this equipment for a long time. So we want to make sure that we have that service and support on an ongoing basis for years ahead.”

Lloyd G, Butler Bros Supplies Ltd, Duncan, BC Aug/17

“ELRUS provides great service and they are very accommodating to design and build something that will work for you. They are open to change. We had them build a mixer for us. It is something they had never done before and we asked for that, and they were able to design and make what we needed and it works for us.”

David L, Carillion Canada Inc, Edmonton, AB Aug/17

“I would recommend ELRUS because of ease of use, and if you need equipment, or need them to build something for you, they can do it. They have done some custom builds for us.”

Warren D, Steep Rock Ltd, Medicine Hat, AB Aug/17

“I like the ELRUS products for the most part. Their staff are fine people. They have been very helpful.”

Hugh H, Cee-Jay Projects Ltd, Kelowna, BC Jul/17

“I would recommend ELRUS because their sales people don’t push you to buy. They are there to answer questions and to steer you in the right direction for a purchase.”

Andy, Ray – Ann Transport Ltd, Powerview-Pine Falls, MB Jul/17

“ELRUS equipment is Canadian made, and it can be customized, and that makes it easier in this business. This piece of equipment was exactly what I wanted.”

Robert F, B.R. Fulton Construction Ltd, Horton, ON Jul/17

“We love the service at ELRUS, the staff are competent and they know their stuff. We have specialized equipment and they were able to work on it well.”

Stephanie F, BMH Systems Inc, Markham, ON Jul/17

“ELRUS is a Canadian company, and their staff know their products really well. I call them up and tell them what I need, and they get me what I need. It’s pretty straightforward.”

Nick O, Nova Construction Ltd, Antigonish, NS Jul/17

“Because I get looked after very well by ELRUS I would recommend them to others. The ELRUS experience is just so wonderful. I have known most of them now for quite a long time, the Edmonton and Calgary offices I have dealt with, both have very good staff.”

Steven F, Paul Flasha Contracting, Whitecourt, AB Jul/17

“I recommend ELRUS because the service is good, they know their equipment and they are knowledgeable about everything. If Thor can’t come then Kevin will so they have depth, more than one person can help me out.”

Dick D, Maple Leaf Construction Ltd, West St Paul, MB Jul/17

“ELRUS provides great service. It’s easy, friendly, and the staff get back to you right away. If we are down, we are not making money. Time is so important. ELRUS usually has everything we need in stock. They have it on the shelf. Lots of guys in my position love the people that carry inventory. We can wait a day and get a part cheaper somewhere else or pay a bit more from ELRUS and get the part right now.”

Chris O, Lafarge Canada Inc, CW, Edmonton, AB Jul/17

“I would recommend ELRUS because of the service we receive and the people. I only have one piece of ELRUS equipment but I buy most of my parts there. That’s because the guys at ELRUS are good to deal with and they have a lot of knowledge. The branch is well stocked, and they are accurate with parts. I am willing to pay a little extra money for the service. There are cheaper parts around but I choose to pay the higher price because of the quality of service I receive at ELRUS.”

Shayne G, Buffalo Gravel Corp, Grande Prairie, AB Jul/17

“I would recommend ELRUS because of their knowledge, their good service, the variety of parts. They always have what we need in stock.”

Jack V, County of St. Paul No. 19, St. Paul, AB Jun/17

“I would recommend ELRUS because of the quality of the service and their people. The sales experience was good. ELRUS equipment is very good quality too.”

Shawn R, Interoute Construction Ltd, East Kootenay, BC Jun/17

“I have already recommended ELRUS. I would recommend ELRUS primarily because of the quality of product, and the after sale service which has been really good. Darren and James have both been excellent.”

Joey W, Werbicki Bros. Hauling Ltd, The Pas, MB Jun/17

“Based on my experience, ELRUS always offers helpful advice. For me because I was new in the purchasing role, they understood my amateur lingo, and I have learned a lot from them.”

Chris N, Mixcor Aggregates Inc, Leduc, AB Jun/17

“ELRUS is reliable, and they answer the phone no matter what time of day. I can’t remember all the details, but I do remember that I needed parts in a hurry and ELRUS drove them half way for me to where we were.”

Joe A, Moncrief Construction Limited, Kenora, ON Jun/17

“I would buy more crushers from ELRUS if I could. If I was in the market to buy a crusher, I wouldn’t look anywhere else. I have an ELRUS jaw, a deck with an ELRUS cone, 2 ELRUS towers and I have Grizzly on a different spread. I have a few other pieces too. It does the job. I have taken it off in some situations when I didn’t need it, but it’s good when I do need it.”

Bill W, Weir’s Construction Limited, St. John’s NL Jun/17

“I would recommend ELRUS because they sell a good product. The ELRUS brand is great and both of our plants are ELRUS. My boss is the second generation that has been dealing with ELRUS for JMB.”

Joe B, JMB Crushing Systems ULC, Bonnyville, AB Jun/17

“ELRUS has always come through for us. Anytime I say I am looking for something, they seem to know their products and I have never had any trouble getting what I need. Some places you call for parts and they don’t know what you mean, but ELRUS staff are very knowledgeable.”

Lee, C & B Stirling Enterprises, Grandview, MB Jun/17

“I recommend ELRUS all the time. The quality of the equipment, the service and the people are wonderful, and we have had a long term relationship with the company. They have a lot of knowledge, and Rolly, the Founder of ELRUS was the one who revolutionized the component type of equipment. Equipment used to be built to have everything added on to one chassis. Now you can mix and match pieces of equipment and they perform better. We were operating 4 screen decks, making 7 different products. You couldn’t do that in the past where everything was mounted on one chassis. It’s all mobile, where the cone is a separate item from the screening plant.”

Terry M, Lawrence Meier Trucking Ltd, Dunmore, AB May/17

“I recommend ELRUS mostly because of the service, and the fact that ELRUS is a Canadian company, and the equipment is manufactured in Canada. They are definitely not the cheapest. We pay a premium, but at the same time, we know that if anything goes wrong, we can get service and parts. ELRUS can provide the quickest service by far.”

Ed K, Kode Contracting Ltd, Prince George, BC May/17

“ELRUS is very professional in their dealings. Good product and good technicians that understand the equipment and who are able to support the customer completely.”

Bevin, Iron Ore Company of Canada, Labrador City, NL May/17

“I do recommend ELRUS for their prompt service and their pricing is very good. I have had to call Darren on many occasions after hours and he has sorted things out for me.”

Chris D, Sil Industrial Minerals Inc, Edmonton, AB May/17

“I would recommend ELRUS because of the parts we can get sourced pretty quick. They have a good stockpile of parts in Saskatoon. If we have a part failure, they can get a new one for us very quickly. Jared, Spencer and Rick are all really good guys. Jared comes up and makes sure that we are all stocked up. He’ll look at what we need and bring it to our attention so we are not going to have down time.”

Leon J, Silver Standard Resources Inc, Regina, SK May/17

“I would recommend ELRUS because they build good products, they are right here so available, and it is a Canadian company.”

John Z, Otter Creek Resources Ltd, Sechelt, BC May/17

“Because of the quality of their service, I would recommend ELRUS. Also their parts guys are very knowledgeable, they have the right parts, and the pricing is fair. So basically they have everything we want. It’s all good.”

Lavis Contracting Co Ltd, Doug F, Clinton, On May/17

“I would recommend ELRUS because they have good gear and good support. They are very knowledgeable. They run the branch very well. They have inventory and resources for solutions for all kinds of issues. And they are just really great people.”

Aaron S, Selkirk Paving Ltd, Crescent Valley, BC May/17

“We recommend ELRUS because the equipment works the way it is supposed to. It is dependable, lasts a long time, is user friendly and maintenance friendly. We have less down time which is very important. Their staff are definitely very helpful. I was on the phone with Kurt today in fact. They give us excellent support.”

Brent M, Canada Building Materials, St. Mary’s, ON Apr/17

“ELRUS has good service. You buy something and they don’t just forget about you. They do the servicing and they follow up. We have had a long term relationship over 20 years with ELRUS.”

Wayne R, Canada Building Materials, St. Mary’s, ON Apr/17

“I would recommend ELRUS because of the service and the equipment. When I say service, I am talking about Greg Y and Kurt S. Those guys are great.”

Mario T, Alvin Caldwell Sand and Gravel, New Liskeard, ON Apr/17

“ELRUS has quality equipment and the best service you can get anywhere. And they will even service other equipment like Sandvik. We are extremely happy with ELRUS. We bought a new crushing spread and we didn’t even look anywhere else.”

Derrick G, Zenith Paving Ltd, Brandon, MB Apr/17

“I would recommend ELRUS because they are always on time, they are good at diagnosing the problem correctly, are easy to get a hold of and do good work.”

Jim B, Penn-Co Construction Canada Ltd, Blumenort, MB Apr/17

“ELRUS did custom build some equipment for us and they have trained us on the equipment. They check up on us and inquire how the equipment is working, so good follow up. Ron is really good to deal with, as well as another guy who has come out to see us. They are more than willing to help us out.”

David L, Carillion Canada Inc, Edmonton, AB Apr/17

“We recommend ELRUS because they do have quality parts and they are readily available. I find their people are quite good to deal with too.”

Ron M., Martin Bros. Crushing Ltd, Listowel, ON Apr/17

“We’ve had good experiences so far, with the people at ELRUS, and with the equipment itself. The equipment is working well for us.”

William B, Budget Environmental Disposal, Hamilton, ON Mar/17

“I do recommend ELRUS because their equipment is well built, it is on the simple side, and I’ve had very few maintenance issues. It’s built heavy, strong and simple, not like the new hydraulic stuff. It is old school, and it is well thought out in most cases.”

John C, Flesherton Concrete, Flesherton, ON Mar/17

“I would definitely recommend ELRUS based on the customer experience, the guys going out of their way, and even Shelley in the office. Whenever I call to set something up, she is always polite. I recommend ELRUS equipment because of the quality of the product they provide and the fact that they stand behind it.”

Joe P, Aggregate Processing Services, Kitchener, ON Mar/17

“ELRUS has a really good machine shop and they have service techs who are well trained and who really know what they are doing. I’ve been using ELRUS for five or more years. ELRUS is reasonably priced and their estimates are very close. If it is off at all, they will call. We get no surprises with ELRUS. Their service techs are really good.”

Gary G, Aecon Transportation West Ltd, Calgary, AB Mar/17

“I’ll recommend ELRUS to anyone I talk to if the subject of service comes up because they do have very knowledgeable staff and speedy service. They also have competitive prices which we have to keep on track with more and more every year.”

Frank S, City of Calgary, AB Mar/17

“I would recommend ELRUS because of the service I have gotten is beyond anyone else, and for parts, they are always easy to get a hold of. I deal with different people for other suppliers but Darren has always been good for us. Other suppliers can take days to get back to me, but ELRUS always responds quickly.”

Tom B, Lafarge Canada Inc, Fort McMurray, AB Mar/17

“ELRUS is above and beyond as far as quality goes. Their guys are not trying to upsell you on what would make them money. They just sell you what you need. Whenever I call, they are super happy to talk to me. Other guys I call just want to get me off the phone. The ELRUS guys are there for future business. The relationship is what matters. The overall service is so good.”

Tyrell H, Jake-Jay Construction Ltd, Revelstoke, BC Mar/17

“Because they have what I need, I would recommend ELRUS. They have knowledgeable staff, and we haven’t had any problems. We have shopped around and they are competitive.”

Jack V, County of St. Paul No. 19, St, Paul, AB Mar/17

“I would recommend ELRUS because they are quick, reliable, courteous, prompt, professional, personable, and accessible.”

Shawn M, Bernt Gilbertson Enterprises, Richards Landing, ON Mar/17

“I’d recommend ELRUS because they always get us what we need. We are using the neoprene screens we get from ELRUS and they work well for us – seem to last a long time.”

Phil, Valley Gravel Sales Ltd, Abbotsford, BC Feb/17

“I would recommend ELRUS because of their experience, and their willingness to share their knowledge. What I appreciate from ELRUS is that if they’ve got a machine 500 miles north, they are willing to share their experience so that you can move ahead faster. That is good service, and service is what the business is about.”

John, Unity Sand and Gravel Ltd, La Crête, AB Feb/17

“I dealt with the owner of ELRUS, Roland, way back in the day, and I’m thinking he still has good staff around.”

Donald, NCL Contractors LTD, Deer Lake, NL Jan/17

“I would recommend ELRUS because their equipment seems to be good.”

Sam G, Greenwood Aggregate Company, Amaranth, ON Jan/17

“I would recommend ELRUS because I have never had any issues. Any time I get a hold of John, he gives great service. I know that if I call him with a weird question, if he doesn’t have the answer, he will find it and get back to me within minutes, a half hour maybe. He is very knowledgeable about the industry and what I need.”

Karl B, Lafarge-Brockville, Cambridge, ON Jan/17

“I have already recommended ELRUS because they have excellent service, quick response, and good quality parts. For us the big thing is down time. If we have an issue, we need it solved right now. ELRUS is very good at responding quickly.”

Brent M, Canada Building Materials, St Marys, ON Jan/17

“We’ve already recommended ELRUS to another facility. I recommend ELRUS because of the service, the competitive pricing, and their service people are good. ”

Calvin K, Goderich Elevators, Goderich, ON Jan/17

Ryan D, Walker Aggregates Inc, Severn Bridge, ON Dec/16

“ELRUS can get us parts we can’t get anywhere else. Also, we compare their prices with other suppliers and they come in sometimes $300-$400 cheaper on some parts that we buy. So we get everything as much as possible from ELRUS now.”

Jordan F, McLeod Valley Sand & Gravel, Edson, AB Dec/16

“I would recommend ELRUS because they give top notch service. I’ve been dealing with ELRUS for about 7-10 years now so I know.”

Gordon S, Clifford Sheaves Construction, Grand Bay West, NL Dec/16

“I would recommend ELRUS because of their professionalism.”

Glenn S, 644735 Ontario Ltd (Snow Bros), Erin, ON Nov/16

“ELRUS’ equipment is superior, and they stand behind their equipment. They have the parts and the service available when you need it. I just bought a screen deck from another supplier, and they just dropped it off on the doorstep and went on their way. ELRUS would never do that. ELRUS would help with setup, and make sure it was working properly.”

Demetrius T, Geransky Brothers Construction, Martensville, SK Nov/16

“I do recommend ELRUS all the time because of the long-standing relationship and good service.”

Lloyd G, Butler Bros Supplies Ltd, Duncan, BC Nov/16

“I would recommend ELRUS because of their knowledge and good service. When they come out, they come prepared.”

Ed S, Diamond Ready Mix Concrete Ltd, Steinbach, MB Nov/16

“Because ELRUS is just awesome to deal with, I recommend them. I met Rollie and heard about ELRUS. A few weeks later, I saw him and told him I had bought from his competitor. He wasn’t happy about that but I told him his ELRUS guys didn’t follow up so they lost the sale. He invited me down to have a personal tour of his factory. I needed two conveyors, and I took two conveyors home with me, that was $147,000 worth of equipment with only $2000 down. There are not many guys who would have let a young business guy like me do that. But Rollie was “old school.” I’ve bought ELRUS conveyors ever since then.”

Bill, H, Holt Transport, Irma, AB Nov/16

“I would recommend ELRUS because they are knowledgeable, they always have the parts and they have the support.”

Noel, Kode Contracting Ltd, Prince George, BC Nov/16

“I would recommend ELRUS because they are great to get along with, easy to deal with, they always find me the part I need.”

Lee W, Joe Kerr Limited, Wingham, ON Nov/16

“ELRUS is really easy to deal with. Whatever my problem is, they find a solution and get me back on track right away. I deal with other suppliers, and we talk on the phone, and they help too. But ELRUS is different. They come out to see us at the site, and they know us. That doesn’t happen with a lot of suppliers.”

Zach R, R.F. Klein & Sons Ltd, Prince George, BC Oct/16

“Because of the service quality and the vast number of parts they have, I will recommend ELRUS. There are lots of crusher supply places in Edmonton, but none of them have the selection that ELRUS has. ELRUS is my first contact for parts.”

Richard G, Tli Cho Landtran Transport Ltd, Yellowknife, NT Oct/16

“I recommend ELRUS because they are helpful, they are always coming up here and visiting us, they keep us informed and explore new ideas. They know all the equipment we have so they know what we need. They show their faces here more than any other company.”

John M, Orca Sand & Gravel Ltd, Port McNeill, BC Oct/16

“Because of their knowledge base, I recommend ELRUS. They are easy to get along with, and they have so much stock for my crusher on hand. The availability of parts and their Service Techs are very good. I can call them anytime and they can get me up and running, even over the phone.”

Steven F, Paul Flasha Contracting, Whitecourt, AB Oct/16

“I recommend ELRUS because of the quality of their work and the time they take to do the work. I am absolutely satisfied!”

Dan R, Stony Valley Contracting, Fort McMurray, AB Oct/16

“I will recommend ELRUS because of the longevity of their equipment, it’s a well known brand and parts are easy to get. I usually get parts within a week.”

Adam T, The Sarjeant Co. LTD, Barrie, ON Oct/16

“I will recommend ELRUS because it is #1 in North America! They make good equipment that is well built. The guys are very knowledgeable.”

Dan P, Calgary Aggregate Recycling, Calgary, AB Oct/16

“I would recommend ELRUS because their customer service is fantastic. They go the extra mile, they try whatever they can to find the best solution, and their pricing is good. I buy a large quantity of parts and ELRUS does have the best price.”

Chris S, Gillis Quarries Ltd, Springfield, MB Sep/16

“ELRUS is quick to respond and quick to be on site. Garrett has made a huge difference there. We had some issues with Gino, but it has been like a 180 for us with Garrett.”

TJ, Pitt River Quarries, Pitt Meadows, BC Sep/16

“ELRUS has a nice group of guys, and they know what they are doing. I don’t buy everything from them. I check the prices on things and sometimes I buy from their competition.”

Adolf B, Fast Brothers (1978) Ltd, Blumenort, MB Sep/16

“ELRUS’ service goes a long way in this industry. The whole group there, the guys in Parts and Service are outstanding. They are quick to address issues and we have a really great partnership with them.”

“The customer service at ELRUS is fantastic. They go the extra mile, they try whatever they can to find the best solution, and their pricing is good. I buy a large quantity of parts and ELRUS does have the best price.”

Chris D, Sil Industrial Minerals Inc, Edmonton, AB Sep/16

“ELRUS has a lot of knowledgeable people, like Greg F in Calgary. We’ve sent guys to ELRUS because we’ve told them about the solutions that ELRUS finds. There were 9 crushing plants shut down in BC, and ELRUS has a solution for every problem in less than a week. They are more than willing to provide engineering solutions. We’ve never been billed for those engineering solutions either. We deal with mines and the BC government changes the regulations on equipment and sends out inspectors. ELRUS knows that in order to sell into BC, they have to comply with the rules. They have been amazing at helping us find solutions. We’ve been dealing with ELRUS for over 20 years. We knew Roland, the Founder; he was a great friend.”

Russ Y, Pine River Holdings Ltd, Chetwynd, BC Sep/16

“I have dealt with ELRUS for years and they’ve always been fair with us, and they build great equipment.”

Paul S, West Central Contracting Ltd, Hinton, AB Aug/16

“ELRUS has good equipment.”

Brian, Sparks Sand and Gravel Ltd, Virden, MB Aug/16

“ELRUS has good equipment, their service and parts guys are good in Calgary and SK. They will get something fast to you, even if you need a part, and they don’t have it on the shelf, they will take something apart in the yard, and they’ll get it for you.”

Cameron F, Potzus Ltd, Yorkton, SK Aug/16

“I get the right parts, they’re timely, and the ELRUS staff are friendly. They are very professional.”

Wayne, Canada Building Materials, North Dumfries, ON Aug/16

“I have already referred ELRUS. We are happy with the product. It does what they said it would do and what we want it to do.”

Matt M, Buffalo Plains Cattle Company, Moose Jaw, SK Jul/16

“ELRUS left a good taste in our mouth. The machine does what they said it would do, and it arrived on time.”

Larry W, Westcan Bulk Transport Ltd, Edmonton, AB Jul/16

“Because they give timely service, I would recommend ELRUS, and they do what they say they’re going to do. They’re highly knowledgeable too.”

Leon S, Westlake Paving & Agg. Ltd, Kelowna, BC Jul/16

“I will recommend ELRUS because every time I call Travis, he tells me what I need to hear and he knows what parts I need. Then I get the parts a lot of the time the next day or in two days.”

Stephan F, Tollestrup Construction (2005), Lethbridge, AB Jul/16

“I already have recommended ELRUS because ELRUS is the best! The people are phenomenal. Darren, Thor and Kevin are great to work with and James even delivers parts to me. The service is just great! I won’t even consider anyone else.”

Derrick G, Zenith Paving Ltd, Brandon, MB Jul/16

“I heard by rumor that ELRUS is good. I think they are one of the best suppliers on the market.”

Trent S, Silver Eagle Excavation, Biggar, SK Jun/16

“Oh absolutely, ELRUS is right up at the top in this industry. We haven’t had low quality stuff. We have looked at the competition, and there are some parts that are cheaper, but when you factor in that ELRUS delivers, and other guys will charge you for freight, then the deal isn’t so great. Plus nowadays, you might be getting a cheap Chinese knock-off part. So we look at the value.”

Dale F, BBE Hydro Constructors LP, MB Jun/16

“I would recommend ELRUS because they are on time and prompt to get back to us. They are knowledgeable and they stick around to make sure everything works for us. They are always really helpful. Spenser has been really great.”

Troy K, L & G Crushing, Raymore, SK Jun/16

“We have a crusher we bought from ELRUS in 1992 and it’s still working. That says a lot, and we get good service.”

Ryan B, Ken Beatty Construction, Erickson, MB Jun/16

“Basically I find ELRUS to be pretty straight forward. I trust them, they are a good bunch of guys and they will go out of their way to say hello.”

Ted P, Tedlon Services Ltd, Thompson, MB Jun/16

“We would recommend ELRUS because they provide good service, and they have good parts. Our ELRUS equipment has lasted a long time and this is a rough business. We demand a lot of the equipment.”

Debbie B, Bowman Construction, International Falls, MN Jun/16

“ELRUS knows what they are talking about. And I would say that 48 times out of 50, they have the parts I need. My son Matt works in Service for ELRUS so I have a bit of an ‘in’.”

Gary G, Aecon Transportation West Ltd, Medicine Hat, AB Jun/16

“I strongly recommend ELRUS because as an organization, they are very professional, are a well rounded company and they have a solid base of knowledge with good people.”

Rick K, Kode Contracting Ltd, Prince George, BC May/16

“It depends on who we are talking about. I wouldn’t recommend ELRUS to our competition because I don’t want to give them a competitive advantage. But I would recommend them to others.”

Lyle W, Venture Construction Inc, Martensville, SK May/16

“I would definitely recommend ELRUS because of their level of service. Once we had the process setup it continues to work and is a steady level of service. It is a pleasure doing business with ELRUS.”

Lakeram R, Rosebel Gold Mines N.V., Suriname, SA May/16

“We are happy with the service ELRUS provides. Their staff are really good. They have the information we need. If they don’t have the answer initially, they will get back to us with it.”

Cam C, Dale Croswell Construction Co, Thorhild AB May/16

“George with ELRUS stayed until 5:30 to make sure everything was good and that our guys understood. He had to travel back to Calgary, a 3 hour trip but he wasn’t in any rush to leave. Whenever someone gives you good service, you want to pass it on. I want ELRUS to get more work and giving them a referral is sort of like thanking them.”

George S, Fish Creek Excavating Ltd, Calgary, AB May/16

“I refer ELRUS regularly. I have a good relationship with the guys, I have been dealing with them for a lot of years. Their pricing is in line and they always have gotten what we need. They can source it fast. There are not a lot of other suppliers who can do that. They are close by and they have the stock we need. When people ask, I tell them to go to ELRUS.”

Mike B, Tri-City Materials, Petersburg, ON May/16

“If we have questions, the ELRUS guys have a ton of knowledge and that includes their Site/Shop Service, their Parts and their Sales staff They are good at sharing the information and if they don’t have an answer, they will find out. If I call at 3:00 pm and they don’t know, then by 9:00 am the next day, they will have an answer.”

Craig C, Mixcor Aggregates Inc, Leduc, AB May/16

“I sure would recommend ELRUS. So far we are using the feeder and it works well. From day one, ELRUS was on board. They have been easy to approach, easy to talk to and they showed us how to use the equipment. They seemed happy to help us. Just the way they interacted with us – their presentation was pretty professional.”

Clarence M, Community Government of Wekweeti, NT Apr/16

“ELRUS has a wide knowledge base and they are up there in the industry. ELRUS is leading and pushing the industry forward. They are keeping up with technology and advances. They are always looking for the next step at increasing production, managing costs down and maintaining quality.”

Aaron S, Selkirk Paving, Crescent Valley, BC Apr/16

“ELRUS knows our equipment. We don’t always have parts number but we can describe the part to them and they can help us figure it out. They work with us, they have the knowledge and are flexible.”

Carl W, Brockman Enterprises, Humboldt, SK Apr/16

“I would recommend ELRUS because of their customer service and the team atmosphere that they have. For example, I could reach the Parts Shipping guy in Calgary by error and he would answer my question or find the information for me, as opposed to hanging up on me after saying,“that is not my job.” The whole ELRUS organization works that way.”

Shane G, Buffalo Gravel Corp, Grande Prairie, AB Apr/16

“ELRUS is dependable and reliable. The equipment always breaks down on the weekend but you can call them on Saturday morning at 7:00. They will help and if they cannot coach you through it, they will come out and fix the problem. ELRUS staff are very obliging.”

Morley L, Swayze Concrete Ltd, Weyburn, SK Apr/16

“Oh definitely, I would recommend them. I think that ELRUS equipment is by far the best. Everything about ELRUS is better: their equipment, their service and also their product support.”

Lee W, Joe Kerr Limited, Wingham, ON Mar/16

“ELRUS is very professional, very knowledgeable and they have been prepared. They have looked after us, they have gotten our equipment up and running.”

Jim B, Penn-Co Construction Canada Ltd, Blumenort, MB Mar/16

“ELRUS provides good training for our guys. We took the Cone to the Leduc Shop and I brought some of my guys. We got hands-on training and that is very beneficial. He told us what to look for. There were a lot of steps we had been missing so we got a refresh on what to look for and what to do.”

Colin O, Burnco Rock Products Ltd, Edmonton, AB Mar/16

“We haven’t had an issues with ELRUS. Whenever we order parts they arrive on the promise date and the right parts arrive. We are also happy with the quality of parts. We have been using them for years and never had any trouble. The quality is good.”

Smeet P, Atlas Polar Company Limited, Toronto, ON Mar/16

“I have personal experience with a lot of different Parts Suppliers. ELRUS is one of the most pleasant experiences that we have when we need to purchase parts. It is the people and the culture. The people in Leduc are awesome. We have always told Shane that before he purchases equipment, he needs to consider the Parts and Service reputation of the Supplier. ELRUS is on top of their game.”

Teri B, Finishing Touch Aggregates Ltd, New Norway, AB Mar/16

“I would recommend ELRUS because if Spenser cannot find the problem he will phone someone who can. They have always figured out what the problem is and how to solve it. Who else would we call? Spenser has access to a bunch of guys in Calgary who have many years experience.”

Kent F, ASL Paving Ltd, Saskatoon, SK Mar/16

“I like the Sandvik crushers and have had good luck with them in the past. I have also had good luck with ELRUS. They have been there for us and have looked after issues when they have come up. I have also run Sandvik crushers on the hardest rock in Ontario and they outperform other crushers. I would have no issue taking a Sandvik crusher to any job.”

Dave R, Priestly Demolition, King City, ON Feb/16

“I recommend ELRUS to my bosses because they are seriously committed to the aggregates business. Theirs’ is not a small operation.”

Frank S, City of Calgary, Feb/16

“ELRUS knows what they are doing. They are the crushing guys and I don’t think there is anyone else.”

Randy D, Dyck Construction, Winnipegosis, MB Feb/16

“I already have recommended ELRUS. They will go the extra mile for us. They are not a business hours Branch. When you are dealing with a guy like James, of course you will send people his way. Now that I have a good relationship with ELRUS in Winnipeg I haven’t had near as many problems getting parts. I can text James and have the parts the next day.”

Bernt Gilbertson Enterprises, Richard Landing, ON Feb/16

“You go to ELRUS and they treat you like family. You walk into their building and they drop everything and come and talk. That makes a person feel better. There are not too many companies like that. There is always a joke or two. It is very good because there is always a smile and a laugh. That makes for good business.”

Joe N, Joe Neniska & Sons Ltd, Kenora, ON Feb/16

“I just recommended ELRUS a few weeks ago and told the guy to call Dawson. It is hard to find a supplier in the middle of the road with good pricing, good service and that will provide some help. I deal with a lot of vendors, so I see a lot. ELRUS will listen and in the end, you don’t feel that you got screwed.”

Rick O, Jack Cewe Ltd, Coquitlam, BC Feb/16

“ELRUS is really easy to deal with. They generally inventory the parts we need and they can deliver the next day. Parts availability is good for us. I can even send them a drawing and they get back to me promptly. I find that ELRUS is generally prompt and quick.”

John M, Orca Sand & Gravel, Port McNeill, BC Feb/16

“Right before we did the commissioning on the Cone, Thor offered to bring some pails of grease along. It was charged on the account but Thor didn’t need it, so he called and said that I would be getting a credit on one pail because it wasn’t used. As a result, I trust these guys immensely.”

Ron F, Sigfusson Northern, Lundar, MB Feb/16

“I would recommend ELRUS because of the working relationship with all of their staff. I have always had a good working relationship with them. It says something about the company itself and it says something about the culture they have built and maintained.”

Lloyd G, Butler Bros Supplies LTD, Duncan, BC Jan/16

“In fact I was telling others (other communities) at meetings in Yellowknife that they should go buy from ELRUS. They provided the equipment on time.”

Judal D, Community Government of Gameti, Gameti, NT Jan/16

“We are a smaller outfit and we will need help. We are hoping to get assistance from ELRUS when we need help. It seems they could be a good resource for us.”

Doug S, Liberty Trucking Ltd, Duchess, AB Jan/16

“Thor with ELRUS is a very knowledgeable person and can do the work of two guys. We had another company come and our cost with them was higher. It took more men to do the same thing that Thor could do by himself.”

B Derksen, Derksen Trucking Ltd, Altona, MB Jan/16

“ELRUS covers such a broad area in their product line. You can get almost any part from them, even on a unit that is 25 years old. After many years, ELRUS will still take care of their customers. I find that if I need parts, they will always know a way or find a way to help.”

Darryl W, Blue Star Construction Ltd, Brandon, MB Jan/16

“On the parts end, it is the service that ELRUS provides. We are now working out of Saskatoon as well but we strictly deal with James on all of it. He is our one point of contact and that works well.”

Allan S, Russell Redi Mix Concrete, Russell, MB Jan/16

“ELRUS has quality parts and because they are so close, I don’t have to inventory many parts. They usually have the stock that I need.”

R Martin, Martin Bros Crushing Ltd, Listowel, ON Jan/16

“I always do. I think I might be one of ELRUS’ best Salesmen in Ontario because I believe in their equipment. We have 4 of their 4800 cones, a 6000 cone and an older S3800 cone. I have been in this industry for a long time and their cones do good work. They also have great screens – easy to setup and maintain.”

Blaine B, Aggregate Processing Services, Kitchener, ON Dec/15

“I believe that they make superior equipment. I have had other competitors’ equipment in the past and I like ELRUS equipment because it is built better than the competitor’s.”

R McIntosh, McIntosh Crushing & Aggregate, Montmartre, SK Dec/15

“I would recommend ELRUS because I really do like their gear. The ELRUS staff are also good people – they have the parts available as well. Another reason is that I can call Scotty in Calgary and pick his brain. He always has time and if he doesn’t know, he will find out. Scotty gets back me. Not many companies have the level of customer service that ELRUS does.”

Lenny G, Lafarge Canada Inc, Ft. McMurray, AB Nov/15

“ELRUS sells good product and they support it with good service. They have answers to our questions and if they don’t, they will find the answer. They get us the parts we need in a hurry. ELRUS does what they are supposed to do. That is why we went back to them and Sandvik cones. ELRUS has service and knowledge to support the equipment they sell.”

Ross A, Buffalo Gravel Corp, Grande Prairie, AB Nov/15

“I sure would recommend ELRUS. My perception is the new equipment is all pretty much the same these days. What it really boils down to is the service that is supplied. Service from your supplier sells equipment. What ELRUS is doing right now, by meeting with us and trying to get the issue resolved, is what I will remember. If ELRUS services what they sell, that is what matters.”

Denis O, Oldcastle Materials,
Grand Junction, CO Sep/15

“I would recommend ELRUS for two reasons: Their product line and quality are good and they have higher standards in the equipment they build.”

Cory P, Burnco Rock Products Ltd,
Edmonton, AB Aug/15

“We have had a very good relationship with ELRUS over the years. They are a Canadian company and it is a good time to be spending Canadian dollars.”

Nick O, Nova Construction Ltd,
Antigonish, NS Aug/15

“Because of the relationship and trust I have with ELRUS, I would recommend them. They have parts and service and know what they are doing. If you have to take the equipment apart, they will get in and help you. They don’t mind getting their hands dirty and showing you how it works and how to fix it right.”

Lyle W, Venture Construction Inc,
Martensville, SK July/15

“I would recommend ELRUS because they have flexible conveyors. I can use them as a junk conveyor, a transfer conveyor or a stacking conveyor. The wheels are back far enough that you can get a decent sized pile. They are also clean and I like them better than the competitor’s conveyors.”

Garland S, Birds Hill Gravel & Stone Ltd, MB July/15

“The clear and concise invoicing and the calls backs from ELRUS is why I recommend them. They have been there for us on service, when we needed it. They are ready and available and they have been patient. Overall ELRUS is a great company to work with.”.

Les S, Kahkewistahaw Sand & Gravel,
Broadview, SK July/15

“I recommend ELRUS because of their service and the parts are delivered right to my site with no delivery charges. The parts are delivered and I am pretty happy with the service that Ron and Troy are providing.”

Brian L, Lafarge Canada,
Lethbridge, AB July/15

“Anytime there are issues, ELRUS comes to the plate to take care of it. They are there for us.”

Equipment Purchase Customer,
Madoc, ON July/15

“I would recommend ELRUS Aggregates because they do a good job of putting their units together. ELRUS has done so many Control Vans, it is a pretty good fit. We are impressed with their equipment.”

C Young, Robert E. Young Construction,
Selwyn, ON June/15

“I would recommend ELRUS Aggregates because they are a big outfit – they have good support and the best equipment.”

M Banner, Rickard Excavation,
Fort McMurray, AB May/15

“The ELRUS staff, Ron, Mario and Greg are all good to deal with. I like the ELRUS equipment. We have 3 crushers running right now and 3/4 of our equipment is from ELRUS.”

C Barsi, Barsi Enterprises Ltd,
Mayerthorpe AB May/15

ELRUS also has a real strong customer support network built up. They have the infrastructure and the professional people to support it. I would say that no one comes close to ELRUS’ support for parts and service. I also think that ELRUS has a real presence in the industry. People with other manufacturers’ equipment hire ELRUS to support and service it. It is almost funny that ELRUS will do that, but it really shows their willingness to help. It is quite commendable.”

D Fortner, BBE Hydro Constructors LP,
Keeyask, MB Apr/15

“Because ELRUS has good people to deal with. I can call Brent Martens from Calgary anytime, 24 hours a day. Actually, there are a lot of ELRUS staff I can call at anytime and they answer their phones.”

C Fay, Potzus Ltd,
Yorkton, SK Mar/15

“When there was a problem, ELRUS did everything they could to fix it. That means something to me and that is why I give a 5 (top marks) and will recommend them.”

G McIntosh, K.McIntosh and Sons,
Outlook, SK Mar/15

“I would recommend ELRUS Aggregates because of their level of knowledge.”

RM of Wilton, Marshall,
SK Feb/15

“ELRUS Aggregates have been around a long time. I personally bought a screen deck from Roland – my experience is that ELRUS builds good equipment and they are good people to work with.”

K Anderson, Kinsella Transit Mix,
Kinsella, AB Dec/14

“Marshall from ELRUS also looks after us really well. He comes out and when I first started, he spent time with me to make sure our equipment was working efficiently.”

K Royko, Lafarge,
Carseland, AB Dec/14

“I value their experience and the strength of their people. Their staff are all very helpful. Their service approach, their professionalism and their responsiveness is good.”

E Lamb, Waterford Crushing,
Brantford, ON Dec/14

“I valued ELRUS service, knowledge and response time.”

O Hayes, Hayes Group,
Smith, AB. Nov/14

“It was the fact that ELRUS Aggregates met our needs.”

D Zardenic Yellowhead Aggregates,
Edmonton, AB Nov/14

“I think the ELRUS equipment is reliable and they have good people. I have dealt with Greg a lot. I value his knowledge and the ELRUS staff are there to help.”

J Garito, Porcupine Gold Mines,
South Porcupine, ON Oct/14

“It’s the relationships that I have with the ELRUS staff that I value the most.”

M Harder, Sundre Contracting,
Sundre, AB Oct/14

“I value the working relationship with ELRUS and their Service Techs. George and Kevin are really good.”

T McFaul, Inland Aggregates,
Calgary, AB Oct/14

“Just like I said, everyone from ELRUS Aggregates has been good to deal with. They have good people, their equipment is well built and it has increased our operational productivity.”

C Croswell, Dale Croswell Construction,
Thorhild, AB Oct/14

“I value the honesty, the product and the value of it. ELRUS Aggregates stands behind their equipment.”

D Urlacher, Urlacher & Sons Construct,
Neilburg, SK Aug/14

“ELRUS Aggregate’s product support is the best. We can call George or Travis or anyone in Calgary and get the help we need.”

J Bender, JMB Crushing,
Bonnyville, AB Aug/14

“ELRUS does business on terms that everyone can understand. They are straight shooters there is no bull shit. It’s a pleasure to do business with ELRUS.”

E Marshall, Earl Marshall Trucking,
Erskine, AB Aug/14

“The people at ELRUS Aggregates, dealing with Barry and Jared is good. They are good people to deal with.”

S Emmons, Emshay Enterprises,
Moose Jaw, SK Jul/14

“I would recommend ELRUS because of their knowledge and they have experienced staff.”

L Zazuluk, County of St Paul,
St Paul, AB Jul/14

“When I phone ELRUS Aggregate Systems, I get someone and the answers I need. They are good at coming out for service and their service is good.”

D Folden, Doug Folden Trucking,
Melfort, SK Jul/14

“”ELRUS provides good equipment, good service and experienced staff.”

M Croft, Flesherton Concrete,
Flesherton, ON Jul/14

“ELRUS is a reputable company and they do a good job of looking after their customers.”

B Ptolemy, Ptolemy Construction
Rosetown, SK Jul/14

“I would say prompt service. When we call they are pretty quick to get the price or the answer. Gino can be here pretty quick.”

R Breaks, Pitt River Quarries,
Pitt Meadows, BC May/14

“I value ELRUS’ customer service and their loyalty to us as customers. I value Ron’s rock solid approach in delivering on his promises. All their management are rock solid in that way, just as Roland was earlier on.”

J Mundy, Sand Recycling,
Edmonton, AB Apr/14

“I value the communication, honesty and the fact that we are dealing with real people at ELRUS Aggregates. For example, for parts we deal with Kurt. He is like one of us. If I call for parts, he is right there.”

B Samson, Aecon Mining,
Timmins, ON Apr/14

“It’s ELRUS service, good product and willingness to tell us things (inform and educate). One of their seasoned mechanics has taught me so much over the years.”

Pit Superintendent,
Manitoba, Apr/14

“ELRUS parts inventory and accessibility.”

P Seabrook, West Central Contracting,
Hinton, AB Jan/14

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“They make a good system. Everything is easy. They have about the fastest setup you can get. It is good equipment.”

J Luckasavitch, J&P Leveque Brothers,
Bancroft, ON Jan/14

“I like being able to call them or go to the shop in a hurry, unannounced and get the parts I need. It is very convenient.”

C Charman, Holicim Inc, Butler Site,
ON, Jan/14

“It is simple, the guys know what they are talking about and are just down the road, they are all good guys.”

S. Wiseman, Gordon Wiseman Ltd
Woodstock, ON Nov/13

“My ongoing relationship with ELRUS. I can phone them whenever I have a problem. I have learned from them and now from Spencer. I like to be ‘hands on’.”

R McIntosh, McIntosh Crushing,
Montmartre, SK Oct/13

“Because of their ‘after sales’ service and they seem to have a good parts system. Very seldom have we been delayed by a lack of parts. ELRUS is pretty good on that.”

V Halls, Kode Contracting,
Prince George, BC Sep/13

“I value the quality of the equipment from ELRUS Aggregate Systems.”

C Botkin, C.D.Botkin Construction,
Regina, SK Sep/13

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“ELRUS makes a good product and they stand behind it.”

R Ponomar, MP Crushing,
Coalhurst, AB Aug/13

“The customer service. I can pick up the phone and call anyone at ELRUS. George is only a phone call away.”

D Zardenic, Yellowhead Aggregates,
Edmonton, AB, Aug/13

“I value the Sales people, I like Barry, he is a real decent guy. ELRUS’ manufactured product is superior to their competitors. There is a good amount of after sales support for their.”

S. Wilson, GW Construction,
Buchanan, SK Aug/13

“ELRUS bends over backwards to get us the parts we need. I will call and they say, ‘we have an extra person in today, we will meet you at Portage’. That reduces our downtime.”

D Gilbert, Zenith Paving,
Brandon, AB. Aug/13

“I value the fit and finish of ELRUS equipment, as well as the service that comes with it. Their Service Techs are a definite asset. ELRUS has a lot of value add.”

C Pichota, Burnco Rock Products,
Edmonton, AB Aug/13

“Their equipment is very good. It is state of the art. They are local and the service is very good.”

D Kriangkum, Athabasca Minerals
Inc. Edmonton, AB Aug/13

“I value the relationship I have with Greg and Cecil. They are dependable and we can count on them. We trust them as the information they provide is valid.”

S. Elliot, Custom Concrete
(Northern), Timmins, ON Jul/13

“I value that ELRUS staff are courteous and very easy to deal with.”

Kevin, McNally Contractors,
Lethbridge, AB Jul/13

“ELRUS also provides really good service. The new branch in Saskatoon is huge for us. ELRUS listens and implements the changes.”

G. McIntosh, K McIntosh and Sons,
Outlook, SK May/13

“I value the equipment design and its reliability. It is well engineered.”

M Meloche, La Compagnie Meloche,
Kirkland, QC Mar/13

“I value the quality of equipment and ELRUS’ Parts staff will immediately help.”

S. Flasha, Paul Flasha Contracting,
Whitecourt, AB Feb/13

“I value the whole thing about ELRUS Aggregates. Their Parts people will help immediately and phone others to find a solution; it’s good support.”

S Flasha, Paul Flasha Contracting,
Whitecourt, AB Feb/13

“ELRUS staff are friendly and they return calls. They also have new ideas and inform how the ideas can help with production.”

Aggregate Producer,
Yorkton, SK Feb/13

“ELRUS Service Technicians can troubleshoot over the phone, they are an Alberta company and they can supply the after sales parts/service that we need to stay operational.”

Aggregate Crusher,
Fort McMurray, AB Feb/13

“Our ELRUS Salesman is pleasant to deal with and he’s prompt in getting back to me. The sales experience was positive. They delivered the wrong equipment but they were prompt to fix it. No one complained about it, they just got it done and made it right.”

Gideon, Masterloy Products,
Ottawa, ON Feb/13

“I value ELRUS’ dedication to the customer – that’s the nicest thing. They have a good knowledgeable support team. If they can’t come immediately, they explain it over the phone.”

B Dick, Brett’s Gravel & Crushing,
Ponoka, AB Feb/13

“When you ask a question you want it answered quickly; ELRUS have always returned my calls, helped me troubleshoot over the phone and helped me get back up running quickly.”

M Laplante, Miller Paving Northern,
New Liskeard, ON Jan/13

S Broda, Broda Construction Ltd,
Kamsack, SK Feb/13

“I value their service and the level of knowledge. They had a really good parts man – Lloyd – he was really good.”

M Harder, Sundre Contracting,
Sundre, AB Dec/12

“It is the equipment, it’s good product. ELRUS Aggregates’ lines of cones and conveyors are some of the best equipment around.”

L Strocher, River Valley Contractors,
Drayton Valley, AB Dec/12

“ELRUS is a personable company, down to earth and … easy to deal with it.”

G Sigfusson, Sigfusson Northern
Lundar, MB Nov/12

“I think what I value is that if I am interested in something an ELRUS Salesman is very quick to get me information. I would say that they are quite sensitive to a customer’s needs.”

M Hidber, Skeena Gravel Products,
Terrace, BC Dec/12

“The fact that the ELRUS staff are honest and upfront. ELRUS is very good to deal with. I have dealt with a lot of people in the last 44 years and ELRUS is a pleasure to deal with.”

B Bell, Aggregate Processing,
Kitchener, ON Dec/12

“They have inventory, if I need new equipment, they generally have it. It is the reason I bought the screen deck.”

J Malin, Sage Management Ltd,
Cardston, AB Nov/12

“We had a situation a number of years back where they got our plant going over the Xmas season. They did what was necessary to make it happen. I don’t worry about our relationship with ELRUS, it is good, we get the service we need. ELRUS is pretty damn good.”

L Wilson, Venture Construction Inc.
Martensville, SK Oct/12

“Our ELRUS Salesman provided a lot of information and answered all my questions. There has also been good post-sales support and having Cecil close by helps. He is a phone call away and can provide helpful information. It is all around good.”

C. Caldwell, Alvin Caldwell S & G Ltd.
New Liskeard, ON Oct/12

“I value ELRUS’ level of customer service both from a Sales and Aftermarket perspective.”

J Hutchison, San Gold Corp, Bissett,
MB Oct/12

“I value ELRUS’ Part availability, service support and the quality of equipment they manufacture. It is generally speaking very good.”

M Scott, Spring Creek Aggregates,
Terrace, BC Aug/12

“I value dealing with ELRUS because of the the product … their service and parts support.”

J Danford, Danford Construction
Madoc, ON Aug/12

“A lot less downtime for repairs. It is new equipment so there should be less downtime.”

C Alexander, Con Alexander
Trucking, Unity, SK Aug/12

“I value ELRUS’ level of customer service and the relationship we have with them.”

R Kovach, Kode Contracting,
Prince George, BC Jul/12

“The biggest thing is their experienced staff and they have the same people working with them for years (some 20 years). You can build relationships and they remember the trouble you had 5 years ago.”

“We have a good business relationship with ELRUS. That is most valuable to me.”

D Wiebe, Arjon Construction,
Calgary, AB Jul/12

“We value the fact that we do business on a personal level. Greg, Cecil and Steve are genuinely interested in our success and we feel that. They are on our team.”

D Day, William Day Construction,
Copper Cliff, ON May/12

“ELRUS stocks a phenomenal amount of parts in Calgary and throughout their system. They have knowledge of the parts they sell. It’s the parts, the availability and the technical support.”

H Derksen, Lonesome Prairie S&G,
Saskatoon, SK May/12

“The experience and ability to design/build equipment that aligns with our needs. It becomes more of a personal endeavor. You can sit and interact with their staff and determine the solution. They listen and take our needs seriously.”

T Meier, Lawrence Meier Trucking,
Medicine Hat, AB May/12

“We value their equipment. We have good production as a result of using it.”

H Pinske, Lafarge Canada,
Edmonton, AB Apr/12

“Good equipment. Greg is an excellent person … he has a great deal of knowledge and he’s always helpful. It is not complicated, ELRUS has the fundamentals down.”

S. Elliot, Custom Concrete
(Northern), Timmins, ON Apr/12

“I will have good resale value with ELRUS equipment. People in the crushing industry know their equipment is good.”

M. Pidherney, Pidherney’s Trucking Ltd,
Rocky Mtn House, AB Mar/12

“From my experience, Rolly’s focus was always about keeping people satisfied. He would work with you until you were satisfied with the product – my father started working with ELRUS and when you can get the next generation using them with a computer, amazing things happen. Working with ELRUS has been very good.”

D. Nelson, Lafarge Canada,
Saskatoon, SK Apr/12

“I value the quality of their machines and the reliability. We have minimal breakdowns and minimal maintenance, plus ELRUS equipment has a high resale value.”