FAQ

Will Solar Panels last a long time?

The primary ingredient of a solar cell is silica, which is safe and inert, and comes ultimately from sand. Most PV frames are anodized aluminum, the superstrate is tempered glass and the plastic back sheet comes from the sign industry. The modules have a 25 year power output warranty. That’s why PV technology is so attractive – a long lasting product that converts solar energy to electricity for 30+ years.

Are Solar Panels rugged enough to handle hail?

Part of the certification tests are to fire a 1” hailstone at 83kph into the glass. They are also designed to handle snow and winds. They also have a 12 year mechanical warranty to back this up. Panels will be happy and safe on your roof.

What if my roof needs changing?

Likely your solar system will outlast your roof. No big deal. The hard part of the project – the electrical wiring, stays in place. Call us and we’ll arrange for an installer to shut your system down, take the modules off the roof, and remove the rails. Once the new roof is in place, the installer returns and reassembles the solar system. Easy as that!

How is the solar system monitored?

All inverter systems constantly measure the system’s output, and most allow a connection to the internet. As part of our installation process, we will set up an individualized account that allows you to log in to a secured website and view the system’s production details.

What if something goes wrong?

We’ll probably know before you will. We will set the system to send out email messages if your system or one of the solar panels stops working. If something is wrong, we will dispatch an installer to check it out and solve the problem. Fortunately, our solar systems are very reliable and problems are rare.

Can I expand my system in the future?

No worries. Depending on your initial installation, we will ensure that the cable installed will be sufficient for the maximum number of panels allowed on your roof. You can expand at any time, but if you’re thinking of adding another kilowatt, it will be easier and cheaper to do it as part of the initial installation.

Can I install it myself?

Yes and no. According to the electrical code, connection to the grid must be done by a qualified professional and a permit is required. Read: Electrician. The rooftop work could be done by yourself and skilled friends who are rooftop savvy, however PTTP offers broad insurance coverage as well as a team that is Fall Safety certified and approved by WorkSafe BC. Let our installers do it, and it will be perfect!