WEBVTT 7 NEWS REPORTER MEGAN CRUZ SHOWS YOU THOSE HEALTH OFFICIALS DID NOT SHOW UP. >> JUST COMPLETE DISGUST THAT WE HAVEN'T RESOLVED THIS. MEGAN: PEOPLE PACKED THE CAPITOL TODAY HOPING TO GET ANSWERS. FOR SEVERAL MONTHS PATIENTS HAVE BEEN WAITING UP TO 60 DAYS FOR THE HEALTH DEPARTMENT TO ISSUE MEDICAL MARIJUANA CARDS. BY LAW IT'S ONLY SUPPOSED TO TAKE HALF THAT TIME. OFFICIALS HAVE SAID THEY JUST CAN'T KEEP UP WITH DEMAND. RIGHT NOW THERE'S ABOUT 30,000 MEDICAL MARIJUANA PATIENTS IN OUR STATE WITH THOUSANDS MORE APPLYING EVERY MONTH. THAT'S WHY LEGISLATORS TODAY WANTED TO SPEAK WITH OFFICIALS ABOUT HOW THEY CAN HELP SPEED UP THE PROCESS. BUT NO ONE FROM THE HEALTH DEPARTMENT SHOWED UP AT THE PUBLIC MEETING. MANY NEW MEXICANS TOLD US THAT FELT LIKE A SLAP IN THE FACE. >> I'M NOT SURPRISED. >> CAN WE TRY TO START HOLD FOLKS ACCOUNTABLE PLEASE? MEGAN: TORREY MOORMON SUFFERS FROM PTSD AND FIBROMYALGIA. >> IT'S LIKE HAVING A THOUSAND FIRE ANTS BITING MY HANDS AND FEET AT THE SAME TIME. MEGAN: SHE SAYS PREVIOUS MEDICATIONS MADE HER EXTREMELY SICK. >> MY LIVER AND KIDNEYS WERE FAILING. MEGAN: MEDICAL MARIJUANA ADVOCATES SAY NOT ISSUING CARDS IN A TIMELY MANNER -- >> ULTIMATELY PATIENTS ARE AT GREAT MEDICAL RISK. THESE ARE SEVERELY CHRONICALLY ILL PATIENTS, PTSD, CANCER, HIV. THEY CANNOT GO WITHOUT THEIR MEDICINE. MEGAN: I REACHED OUT THE HEALTH DEPARTMENT. THEY SAID THEY COULD NOT SEND SOMEONE TO THE MEETING BECAUSE THEY COULD NOT AFFORD TO PULL SOMEONE AWAY FROM PROCESSING APPLICATIONS. THEY SAY RIGHT NOW PATIENTS ARE ONLY WAITING ABOUT 45 DAYS FOR THEIR CARDS SINCE THEY'VE HIRED