Cisco Configuration Engine -- Troubleshooting Installation Checks

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(New page: ==Troubleshooting Installation Checks== This section describes the installation checks performed by ce_install.sh and ce_check.sh scripts. To troubleshoot by using the installation checks...)

The install and check install script validates the OS, CPU speed, RAM, and disk space usage to ensure that the configuration requirements are sufficient to install the Cisco Configuration Engine. The example below shows that the minimum RAM requirement is not meet within Cisco Configuration Engine.

The install and check install script validates the OS, CPU speed, RAM, and disk space usage to ensure that the configuration requirements are sufficient to install the Cisco Configuration Engine. The example below shows that the minimum RAM requirement is not meet within Cisco Configuration Engine.

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======= System Requirement Check : =======

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System Requirement Check :

check OS.......... ok

check OS.......... ok

check CPU.......... ok

check CPU.......... ok

Line 28:

Line 28:

The install and check install scripts will check if any of the Cisco Configuration Engine packages are already installed and displays the warning message as shown below:

The install and check install scripts will check if any of the Cisco Configuration Engine packages are already installed and displays the warning message as shown below:

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Below lists package(s) which should not exist before CE 3.5.3 install.

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Please remove them before running CE 3.5.3 installation script.

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...... package: SUNJava2-SDK, existing version: 1.6.0_05-0

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...... package: mod_jk2, existing version: 2.0.4-4jpp_4rh

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...... package: CSCOcnscfgs, existing version: 1.4-0

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...... package: ACE, existing version: 5.6.0-0

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...... package: CSCOadmincommon, existing version: 1.3-0

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...... package: CSCOcnscommon, existing version: 1.4-0

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...... package: CSCOcnses, existing version: 1.9-0

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...... package: CSCOcnsnsm, existing version: 1.5-0

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...... package: CSCOcnsimgs, existing version: 1.5-0

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...... package: CSCOcnspki, existing version: 1.3-0

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...... package: CSCOdat, existing version: 1.3-0

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...... package: CSCOemail, existing version: 1.0-0

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...... package: CSCOencryption, existing version: 1.4-1

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...... package: CSCOGroupAdmin, existing version: 1.5-1

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...... package: CSCOimgw, existing version: 1.4-0.0

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...... package: CSCOImgwConfig, existing version: 1.4-0.0

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...... package: CSCOImgwDeviceServer, existing version: 1.4-0.0

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...... package: CSCOnsmAdmin, existing version: 1.0-0

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...... package: CSCOsrvr, existing version: 1.5-0

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...... package: CSCOTools, existing version: 1.2-0

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...... package: CSCOudiAdmin, existing version: 1.0-0

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...... package: xerces-c, existing version: 2.8-0

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Uninstall the Cisco CE properly and then try to install or run the install check script.

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Check for Dependent OS Packages

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The Cisco CE install and check install script will check for the OS dependent packages and display error messages if the required packages are not installed.

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Below lists package(s) which should be shared between CE and other projects. It is now detected that these component(s) are not installed or of different version from that required by CE 3.5.2. Please remove the inappropriate packages and install required packages before re-running CE 3.5.2 installation script.

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...... package: httpd, existing version: not installed

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...... expected version: 2.0.52

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...... package: httpd-suexec, existing version: not installed

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Below lists package(s) which should not exist before CE 3.5.3 install.

This section describes the installation checks performed by the ce_install.sh and ce_check.sh scripts.

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If the user trying to install or run the check install script is not a root user, the following error message is displayed:

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Reading XML file ./installRule.linux5.xml

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check Root user..........

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Error!!! Only user "root" can run check script!

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The root user option should be used to install the CE.

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The install and check install scripts validates the OS, CPU speed, RAM, and disk space usage to ensure that the configuration requirements are sufficient to install the Cisco Configuration Engine. The example below shows that the minimum RAM requirement is not meet within the Cisco Configuration Engine.

Check the system requirements and provide the proper configuration to install the Cisco Configuration Engine.

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The install and check install scripts will check if any of the Cisco Configuration Engine packages are already installed and displays the warning message as shown below:

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====================================================================

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Below lists package(s) which should not exist before CE 3.5.3 install. Please remove them before running CE 3.5.3 installation script.

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====================================================================

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...... package: SUNJava2-SDK, existing version: 1.6.0_05-0

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...... package: mod_jk2, existing version: 2.0.4-4jpp_4rh

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...... package: CSCOcnscfgs, existing version: 1.4-0

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...... package: ACE, existing version: 5.6.0-0

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...... package: CSCOadmincommon, existing version: 1.3-0

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...... package: CSCOcnscommon, existing version: 1.4-0

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...... package: CSCOcnses, existing version: 1.9-0

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...... package: CSCOcnsnsm, existing version: 1.5-0

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...... package: CSCOcnsimgs, existing version: 1.5-0

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...... package: CSCOcnspki, existing version: 1.3-0

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...... package: CSCOdat, existing version: 1.3-0

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...... package: CSCOemail, existing version: 1.0-0

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...... package: CSCOencryption, existing version: 1.4-1

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...... package: CSCOGroupAdmin, existing version: 1.5-1

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...... package: CSCOimgw, existing version: 1.4-0.0

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...... package: CSCOImgwConfig, existing version: 1.4-0.0

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...... package: CSCOImgwDeviceServer, existing version: 1.4-0.0

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...... package: CSCOnsmAdmin, existing version: 1.0-0

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...... package: CSCOsrvr, existing version: 1.5-0

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...... package: CSCOTools, existing version: 1.2-0

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...... package: CSCOudiAdmin, existing version: 1.0-0

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...... package: xerces-c, existing version: 2.8-0

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Uninstall the Cisco CE properly and then try to install or run the install check script.

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The Cisco CE install and check install script swill check for the OS dependent packages and display error messages if the required packages are not installed.

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Below lists package(s) which should be shared between CE and other projects. It is now detected that these component(s) are not installed or of different version from that required by CE 3.5.2. Please remove the inappropriate packages and install required packages before re-running CE 3.5.2 installation script.

Below lists package(s) which should be shared between CE and other projects. It is now detected that these component(s) are not installed or of different version from that required by CE 3.5.2. Please remove the inappropriate packages and install required packages before re-running CE 3.5.2 installation script.

Troubleshooting Installation Checks

This section describes the installation checks performed by ce_install.sh and ce_check.sh scripts. To troubleshoot by using the installation checks script, see the following sections:

Root User Check

If the user trying to install or run the check install script is not a root user, the following error message is displayed:

Reading XML file ./installRule.linux5.xml
check Root user..........
Error!!! Only user "root" can run check script!
The root user option should be used to install the Cisco CE.
Check for OS, CPU, RAM, and Disk space

The install and check install script validates the OS, CPU speed, RAM, and disk space usage to ensure that the configuration requirements are sufficient to install the Cisco Configuration Engine. The example below shows that the minimum RAM requirement is not meet within Cisco Configuration Engine.

Uninstall the Cisco CE properly and then try to install or run the install check script.

Check for Dependent OS Packages

The Cisco CE install and check install script will check for the OS dependent packages and display error messages if the required packages are not installed.
Below lists package(s) which should be shared between CE and other projects. It is now detected that these component(s) are not installed or of different version from that required by CE 3.5.2. Please remove the inappropriate packages and install required packages before re-running CE 3.5.2 installation script.