Want your credit line increased, APR lowered, or your declined credit card application approved? Begging and pleading with customer service not getting you anywhere except front row seats to your personal puddle of shame? Then give some of the “backdoor numbers” a shot.

These are unpublished phone numbers that give you access to people with more power than some of those frontline, outsourced, laminated binder-reading call center jockeys.

Please use this information responsibly so that others can keep benefiting from this data as well.

AmEx Oasis Program: 888-232-3261
American Express Credit Bureau Unit: 800-874-2717. Must have a current credit report before calling. They will ask for the account number from the credit report, which is different than your card number.

Orchard: 800-395-6090 (May get answered in Spanish by bilingual CSR’s. If this happens and you don’t speak Spanish, either try again later or try saying “Habla ingles?” or “Ingles, por favor” to let them know you’re an English-speaker).