over summer, the moochi team fell in love with the storm & india tea sisters range. we were first drawn in by the beautiful pastel packaging, but once the tin was opened and the tea was brewed, we found that what was inside more than lived up to the expectations set by the cover of this book.

these clever 'tea sisters' storm and younger sister india, specialise in creating bespoke teas from organic tea plantations. they say their teas bring peace, calm and joy into life. that they rejuvenate the body and the mind, promoting good health and wellbeing. and well, who wouldn't want a bit of that in their day?

ahead of the moochi autumn COLLECTION launch and storm & india in store tea tastings, we caught up with storm to photograph her in her picks from the new collection and find out more about what's in store for storm & india this season.

my personal style is...at work i dress fairly relaxed, it's all about comfort! i love dressing up though and wear more tailored pieces when i'm going out.

i can't wait for autumn to wear...boots! my picks from the moochi autumn COLLECTION are...the black west cape with suede fringing - such a versatile piece and i am obsessed with tassels and that whole 'boho' look. right now I'm working on...some exciting new products to add to our growing Storm and India range. at the moment I'm loving...our Detoxrange, i'm drinking it all day every day and feeling great!

get in the autumn COLLECTION mood ahead of the launch this friday with our bespoke spotify playlist, compiled by George FM Breakfast's kara rickard. like 'NEW // ORDER', the playlist features some modern classics, with a bit of nod to the 90s rock culture influences explored in the new COLLECTION.

welcome to the new order – a shift in colour and mood for the new season that explores 90s rock culture, utilitarian street style and south-west bohemia in a capsule collection of 17 modern autumn looks.

NEW // ORDER brings together a sense of nomadic, south-west style with its suede fringing and oversized poncho-style cape, mixed with the utilitarian aesthetic of a khaki colourway and organic cotton drill pieces. but while partly military-inspired, the new collection has been designed to stand out rather than blend in, with elevated detailing and luxe fabrics.

within the collection, hard fabrics are softened with delicate, gold bead detailing and silk dresses in an exclusive abstract snake print; traditional south-west blanket-inspired knits are elevated in a luxe cashmere blend; and an exclusive metallic gold jacquard takes the humble bomber jacket to a place of chic opulence.

bringing the street style worthy collection to life, the NEW // ORDER campaign was styled and photographed by fashion blogger jessie bush, from we the people.

the new collection is supported with a range of complementary jewellery and accessories in leather, felted wool and antique brass hardware, including a new ankle boot for the season, the fold boot, created in a black nubuck with tassle zip detail.

NEW // ORDER launches in store and online at moochi.co.nz friday 27 february, with a limited edition backpack inspired by the collection gifted with every purchase.

blame it on valentine's day, but right now we're coveting romantic outfits with a feminine feel that make you feel a little 'dressed-up' and special from the moment you slip them on.

one style in particular having this effect on us is the classic a-line midi skirt. it's one we've seen as many a polished street style look of late, as pictured below, and one we think would be equally as perfect for a valentine's day date, morning meeting or with a casual take for sunday brunch.

we love how blogger zanita whittington has embraced the midi skirt as a on-duty or off-duty option- paired with pointed stilettos and knitted sweater for a sophisticated look or dressed down with a button up shirt and sneakers for hitting the streets.

get this look with our new oracle skirt - a chic, a-line skirt with panel details and side seam pockets, this is a feminine and flattering mid-length skirt shape that has fashion followers everywhere. cut in the same drill fabric as the popular tidal pant, this skirt has a sporty feel that can be dressed up or down with the leather kicks or a statement moochi heel.

he moochi team is made up of some amazing, talented... and not to mention well-dressed people. we show you a behind-the-scenes look at the superstars that make up the team and take a peek inside their wardrobes to see how they style their everyday looks.

this week, sinead from moochi corner in auckland shows us how she styles moochi into her working wardrobe.

my role at moochi is...i am a retail sales assistant at the beautiful moochi corner on the corner of high street and vulcan lane in auckland.

what i love about most about my job is...getting to meet new people daily and creating friendships with customers - there is nothing better than helping a woman feel beautiful!

my all time fav moochi piece is...there have been so many amazing moochi pieces, but if i had to choose one it would have to be the lift maxi (in all colours).

this autumn i can't wait to wear...there are a few pieces I have my eyes on coming in our autumn drop! i can't wait to get my hands on the chained hat!

my favourite spots to visit near moochi corner are...we are so lucky to have vulcan lane and high street as our backyard because there are endless spots to visit, but I love visiting mojo coffee to get my daily fix!

in my spare time I like to… dance! i dance professionally for a company and also teach at a dance studio. fashion and dance are my number 1's, so i'm really lucky i get to work in both.

at the moment i'm loving...jungle. anyone who saw them at laneway festival recently will agree!

the winemakers loft: "after a long day of driving we were glad to relax with a tasting of te ara vineyard’s first vintage chardonnay, slip into ‘island time’ and enjoy the incredible views of te ara looking down the valley over vines onto church bay and beyond to the hauraki gulf."

the oyster inn: "we’ve been treated to some amazing dishes on this road trip, including the freshest, tastiest, local seafood. here we are sampling oysters at the oyster inn on waiheke island – delicious!"

explore the central north island this week with fashion blogger jessie bush as she ascends mountains and transcends holiday style in the moochi xx renault clio, staying in luxury lodges of new zealand. this week, jessie discovers the hidden gems on the road from the kapit coast to mount maunganui.

river birches lodge is a home away from home set on the banks of the tongariro river and offers an exclusive, privately guided crossing in the world heritage tongariro national park, highlighting the very best features of the tongariro alpine crossing.

looking out at the slightly snowy peak of mt ruapehu from the tongariro crossing.

"the day long hike took us across some pretty rocky, volcanic terrain, but thanks to our knowledgeable guide – terry from walking places – and the incredible views, the journey itself was nothing but enjoyable. as a kiwi using a guide was not something i had really considered, without terry’s knowledge about the volcano and history of the land i couldn’t have fully appreciated the beautiful scenery around me."

"reaching the top of mount tongariro and looking down over the emerald pools really was breath-taking (literally) and easily one of the best experiences i’ve had in new zealand."

above: parked up at lake taupo in the tilly dress. note: shoes and accessories are jessie's own.

set on an expansive 2,500 acres, luxury lodges of new zealand's treetops lodge is a walk through the wilderness that offers a real experience of the native new zealand environment that all travellers from near or far can appreciate.

"the lush surroundings of treetops lodge and estate reminded me just how unique the new zealand countryside is and how vast and impenetrable the native bush can be. two nights here had us feeling back in tune with the serene and beautiful landscape."

this week, jessie bush’s sartorial voyage of new zealand continues. from the picturesque queen charlotte sound at the tip of the south island across the cook strait to wellington and on to the kapiti coast, over the past few days jessie has captured some of her favourite moochi high-summer pieces (some arriving in stores today) while enjoying the local hospitality of luxury lodges of new zealand and taking in the sights and sounds of a lush countryside in the height of summer in the moochi x renault clio.

follow @wethepeoplestyle and @moochi_nz on instagram to follow the #moochiclioroadtrip as jessie continues her journey up the north island and see where she gets to next.

this car could be yours - find out how you could be driving around in your very own moochi x clio here.

wellington city on a beautiful, blue-sky day.

what’s a new zealand summer without fresh hydrangeas? pictured in moochi lane on a quick visit to say hello to the wellington moochi team.

on the west coast of the lower north island, greenmantle estate on the kapiti coast is a peace-seekers dream. in lush green surroundings, this is a magical spot with everything you need to rest and rebalance – a highlight of the kapiti region.

inspired by the criss cross neckline of the popular moochi lattice dress from winter 14, the trace dress (pictured above styled with jessie's own skirt) is a light summer cotton stripe knit dress that can be worn with neck detail at the front or back, making it a great off-duty summer dress option.

the pool at greenmantle estateis the perfect spot to kick off your shoes and take a dip. pictured here are the moochi leather kicks (coming soon).

"lush greenery has been certainly been a running theme on this trip – the nikau forest (pictured) at greenmantle estate was a welcome spot of calm after a quick catch up with wellington city."

with racer back sport styling, the sleeveless cher dress is a modern off-duty dress to update your relaxed summer wardrobe. with a straight fit through the body and an assymetrical hem, this dress looks great on its own with your favourite sneakers or chain sandals, or worn under a loose white shirt. styled above with the moochi chained hat (coming soon) and jessie's own shoes.

"back on the road, we couldn’t resist this blue building for a photo op stop in the moochi lead tee and leather kicks."

don't forget to follow @wethepeoplestyle and @moochi_nz on instagram to follow the #moochiclioroadtrip as jessie continues her journey up the north island and see where she gets to next.

jessie will take you on a journey through the marlborough region, up to nelson then across the cook straight to wellington. from there she will weave her way up the lower north island to the bay of plenty staying in lodges that fulfill the promise of the outstanding new zealand landscape, be it a lake edge or a river bank, perched on a cliff top or a mountainside, glorious gardens or in the wilderness, set on a farm or a vineyard, on the beach or an idyllic island. from there she will head to auckland's favourite playground - waiheke island.

be taken on a stylish getaway with jessie and moochi this january

discover the first instalment of the style getaway here...

"parked up with the moochi xx renault clio at Cloudy Bay, Marlborough. on a beautiful summers day their courtyard and lawn is straight up heaven - and their new raw bar is great too"

"taking in the scenery over Clifford Bay - and enjoying a completely empty stretch of sand at Marfell’s Beach"

"a cheeky riesling and wine platter with my sister one sunny afternoon at Allen Scott in Marlborough. their lunch menu is hard to beat - definitely worth adding to the wine trail itinerary if you’re in the area"

"i’m a long time lover of the jumpsuit, and this relaxed number is made for super hot days - you can take it anywhere"

"snacking took on a whole new meaning with these delicious platter boards at St Clair in Marlborough. worth a visit for a tasting at the cellar door alone - although the recently renovated restaurant ain’t too shabby either"

"relaxing right on the beach in Port Underwood with a my new favourite summer drink - long white. on a calm summers day this place is pure magic - warm water perfect for swimming in, epic views from anywhere in the bay and reliable fishing nearby in the Cook Strait"

Long White is a triple distilled vodka mixed with nz naturally-flavoured sparkling water, sweetened only with apple juice (no added sugar). this naturally sweet taste of summer is made from only locally sourced ingredients. the lemons come from Keri Keri and crunchy sweet apples from Hawkes Bay.

"keeping it casual in some moochi threads before heading off to a few (more) wineries"

"driving through Yealands Estate after a little wine tasting. it’s a bit of a trek out to Yealands - and they don’t have a restaurant - so it’s definitely worth packing a picnic to enjoy on the estate if the sun is out"

"the view from the bach balcony in Waikawa Bay. I’ve never seen the water in the Sounds look so blue!"

follow jessie's roadtrip on instagram @wethepeoplestyle and @moochi_nz and #moochiclioroadtrip - next week we discover jessie's journey to the Bay of Many Coves in Nelson then across the Cook Straight and up through the lower North Island

this one-off moochi xx renaultclio is now available to purchase for $26,990 on purchase you will also recieve a $1,000 moochi wardrobe. for more information or to book your test drive, email info@renault.co.nz

show us your favourite roadtrip destination on instagram by tagging #moochiclioroadtrip and you'll enter the draw to win a $300 moochi voucher along with the moochi x renault clio for one week.

courier services:

worldwide post:

international post is an untraced service that requires no signature.

delivery can be made to p.o. boxes and rural addresses.

order processing

orders are processed monday to friday (excluding public holidays). orders received over weekends and holidays will be processed the next business day.
availability of products is not guaranteed. if you have ordered an item that is not available or that is delayed, we will notify you via email or telephone, at which time you will have the option of choosing a different item or receiving a refund.

shipping

we aim to dispatch all orders within 2 days with the exception of sale periods where this may take up to 3 days.
deliveries will not be made on weekends or public holidays.
shipping rates are calculated as per outline above in NZD.
orders are processed from auckland, new zealand. estimated delivery times are to be used as a guide only.
moochiis not responsible for any delays caused by destination customs clearance processes.
we are unable to redirect orders once dispatched.
anyone at the delivery address who receives the goods shall be presumed by moochi to be authorised to receive the goods on your behalf.
delivery charges cover packaging, delivery and insurance.

if items are lost or damaged the cost is covered subject to the consumer guarantees act 1998. if you need to make a compensation claim for an undelivered item please contact moochi on +64 9 3582138 or email online@moochi.co.nz.

taxes & duties

we charge in new zealand dollars for all orders as per advertised amount shown on the online store at the time of purchase.
for international orders, import duty, customs fees and local sales taxes (levies) may be charged to you by the destination country’s authorities, depending upon the laws and regulations of that country.
allinternational deliveries are made ‘delivery duties unpaid’ (ddu). as the recipient, you are liable for all levies charged by the destination country you are shipping to. payment of these levies may be necessary to release your order from customs on arrival.

moochi ships to

Australia

Netherlands

Austria

New Zealand

Bangladesh

Norway

Belgium

Oman

Brazil

Pakistan

Brunei

Philippines

Canada

Portugal

Cayman Islands

Qatar

Chile

Russia

China

Saudi Arabia

Colombia

Singapore

Costa Rica

South Korea

Denmark

Spain

Fiji

Sri Lanka

France

Sweden

Germany

Switzerland

Greece

Taiwan

Hong Kong

Thailand

India

Turkey

Indonesia

United Arab Emirates

Ireland

United Kingdom

Israel

United States

Italy

Venezuela

Japan

Vietnam

Malaysia

please read this information in its entirety. if the returns information here is followed correctly, returns should be processed within 5 working days from receiving your return. if it is not followed this may result in delays or non processing of your return.

how to make a return if for any reason you are not completely satisfied with your purchase, we can offer you a refund or exchange within 7 days of receiving your order

exchanges can only be offered on items that are the same price. if you would like a different priced garment we suggest you place a new order and send your other one back for a refund

note: there are no refunds on sale/discounted items, however we can exchange as per our exchange policy.

returned goods must be unused, unaltered and unwashed with all original tags and packaging enclosed.

please return the following:
· your unwanted goods
· completed returns form – please make sure you complete all details in full

please ensure you affix the appropriate return postage to your package. we do not accept responsibility until goods are received into our warehouse.

we will advise you once we have received your goods for processing.

we have the right to deny a return, if the goods returned do not meet our return policy requirements.

if you return items without meeting our return policy criteria you will be responsible for the return shipping to get your goods returned.

incorrect size

items exchanged for a different size will be processed and shipped at our cost.if we do not have the requested size in stock you will be granted a refund (for the returned goods) or credit to your online account (for the returned goods and your original shipping costs). to ensure the best possible fulfilment on your size request, we recommend that you let us know your required size when contacting us for your r.a. number. this way we can reserve that garment for you.

exchange for a different colour or style

if you wish to exchange your item for an alternative size or colour you have up to 10 days from receiving your goods to return your order for an exchange. if you would like to exchange for a different style please place a new order for this style and we will refund your original order. unfortunately, your original postage and/or import duty, customs fees and local sales taxes (levies) charged are not refundable.

refunds

rrefunds will only be authorised if you returns your unwanted goods within 7 days of receiving your order. returns are credited in the same manner in which they were originally paid. unfortunately, your original postage and/or import duty, customs fees and local sales taxes (levies) charged are not refundable.

credits to online accounts

credits to your online account can be made if you make contact within 10 days of receiving your goods. If you are returning goods for a size exchange and we cannot fulfil your request your credit will also include the original shipping cost.

faulty goods

all moochi products carry a guarantee on faulty workmanship and materials for the expected life of that product. items that are damaged as a result of wear and tear are not considered to be faulty. it is at the discretion of moochi to determine fault. if you would like to return a faulty item, follow the standard returns procedure. upon accepting the fault of the product, we firstly have the option to repair the faulty item or replace it for the same product in the same size at our discretion. if we cannot repair or fulfill with a replacement you will receive a credit or refund including your original postage charges, unfortunately any import duty, customs fees and local sales taxes (levies) charged are not refundable.

lost returnsmoochi cannot be held responsible for reimbursement or compensation for lost returns packages sent to us, without proof of delivery. we suggest you insure your return package.

personalised products

our above returns policy does not apply to personalised products. so please check all details carefully before ordering. products will be produced exactly as you have stated including treatment of upper and lower cases. accents and other symbols cannot be printed. any errors in personalisation details on your part will be your responsibility and the personalised product cannot be returned for replacement or refund. if personalised products are faulty, we will meet our obligations under the consumer guarantees act to provide a remedy.

womens clothing

moochi size

6

8

10

12

14

australia

6

8

10

12

14

uk

6

8

10

12

14

us

2

4

6

8

10

europe

32

34

36

38

40

far east

7

9

11

13

15

knitwear

moochi size

xs

s

m

l

xl

australia

6

8

10

12

14

uk

6

8

10

12

14

us

2

4

6

8

10

europe

32

34

36

38

40

far east

7

9

11

13

15

womens jeans

moochi size

6

7

8

9

10

12

14

australia

6

7

8

9

10

12

14

uk

6

7

8

9

10

12

14

us

2

3

4

5

6

8

10

europe

32

33

34

35

36

38

40

far east

7

8

9

10

11

13

15

womens shoes

moochi size

36

37

38

39

40

41

uk

3

4

5

6

7

8

us

5

6

7

8

9

10

europe

36

37

38

39.5

40.5

42

far east

21.5

22.5

23.5

24.5

25.5

26.5

womens belt

moochi size

small

medium

large

australia

6-8

10-12

14-16

uk

6-8

10-12

14-16

us

2-4

6-8

10-12

europe

32-34

36-38

40-42

far east

7-9

11-16

15-17

waist cms

60-65

66-75

76-80

hips cms

89-94

95-104

105-109

womens rings

moochi size

small

medium

large

australia

small

medium

large

uk

L

Q

U 1/2

us

5 1/2

8

10 1/2

europe

16

18

20 1/4

moochi measurements

bust cms

waist cms

hips cms

size 6

77

60

89

size 8

82

65

94

size 10

87

70

99

size 12

92

75

104

size 14

97

80

109

moochi garment and leather care outlined for your convenience....

always follow washing instructions inside your garment

always hand wash reasonably quickly (5-10 minutes) in cold water and do not leave garments soaking.

make sure the detergent is fully dissolved before submerging your garment. direct contact with any detergent can bleach fabric or weaken fibres

always thoroughly rinse your garment after washing to remove any detergent residue. this will prevent deterioration of fibres.

never soak your garment, immediately line dry after gently squeezing out excess water by rolling in a towel.

dry your gorgeous garment in the shade, our sun is pretty powerful in new zealand and we don't want it to discolour your clothes

don't use pegs! They can leave son delicate and thick fabrics

if you have a stain or mark you want to try and remove, we recommend leaving it to the experts and taking into your local drycleaner for advice.

the dryer will shrink your fabric – don't do it, even for your 'b&b' basics unless stated on the care label

moochi stands behind you for manufacturing faults but we cannot be held responsible for any other damage to fabric, naturally silks and fancy fabrics are more tricky than basic cottons.

If unsure, take your item to an expert for advice.

leather goods

the most common stains to remove from handbags are finger marks, but simple regular treatments will stop them from building up into unsightly stained areas.

the kind of cleaning treatment you should use depends as always on the type of leather your bag, garment or shoes are made from. here are a few tips to handbag care...

grain leather

regularly dust or brush with a soft brush, or wipe clean with a slightly damp cloth.

treatment with proprietary cleaners or polishers should be carried out sticking strictly to the care instruction. never use excessive quantities of any product... the less the better.

once or twice a year the handbag should be wiped with a cloth dampened with white spirit to thoroughly cleanse the leather surface from old and discoloured waxes, etc. it should then be given a very light treatment with a proprietary polish, and finally rubbed up with a soft clean cloth.
patent leather bags

clean with a damp cloth, plus a little neutral detergent if needed.

pigskin leathers should be treated with a silicone preparation to protect them.

minor contamination on all grain leathers can frequently be removed by gentle rubbing with a soft rubber eraser.

suede leather

brush regularly with a soft suede brush or rub gently with a plastic foam block.
minor stains and marks may be removed with a hard rubber eraser, or by touching up the surface with a fine emery paper.

the leather should retain its colour and appearance if it is regularly treated with an protective aerosol spray product. these make the leather water repellent, and offer protection from grease and dust.

caring for leather footwear

your shoes tell the story of your journey. they look after your feet, and to do that properly you need to care for them properly too. this section looks at caring for grain leather, suede and nubuck shoes.
wearing a pair of shoes on alternate days prolongs their life and helps keep them looking smart and feeling comfortable.

using a good cream or polish is essential to preserve the leather and keep shoes looking good.

clean footwear with a brush or damp cloth before applying a good quality shoe cream or polish of the appropriate colour.

suede/nubuck shoes

suede shoes can be really hard to maintain, especially if it isn't done on a regular basis or marks are left on the shoes for too long. basically suede leathers don't have a protective finish on them and can soak up stains really easily – if you spill red wine on beige suede shoes you'll certainly know about it!

It is recommended that you purchase a suede cleaner/protectant. in general this isn't a gimmick – it's sound advice since suede's are so easily soiled, and the best way to care for them is to protect them from soiling rather than removing the soiling once it is established!

if you can, it's a good idea to remove mud while it's still moist by gentle scraping with a blunt knife, and then soaking up what's left on the shoe with a wet cloth. keep rinsing the cloth out as you go to stop any dirt being put back onto the suede though! then clean the upper with a nail brush and small amount of water, but do not use any detergents since this may spoil the water resistance of the shoe.
if the shoes have dried with mud on, here a few tips to help you care for your suede shoes :
• scrape off as much mud as possible with a blunt knife.
• wash off the rest with water using a cloth or brush
• allow the shoes to dry in an airy place – not on a radiator!
• brush out any remaining dusts with a suede brush
nubuck shoes can generally be cleaned by wiping with a cloth dipped in slightly soapy warm water. there are also special products for cleaning and protecting nubuck footwear. protection using sprays and foams is crucial to maintaining nubuck shoes.

restoring the nap...

brushing is always best with a suede brush and a circular motion is recommended. to raise a nap on small stubborn areas you can try rubbing gently with emery paper or using a blunt knife. a quick tip is that brushing when damp is more effective for restoring appearance. you can dampen the suede by holding it 6 inches from a steaming kettle spout.

the terms and conditions under which you may purchase products from www.moochionline.co.nz are set out below. please read the following terms and conditions carefully before placing your order with moochi.

by completing the customer application process and using www.moochionline.co.nz you acknowledge that you have read and understood these terms and conditions and agree to be bound by the terms and conditions of this agreement.

the agreement
purchase orders and delivery of goods
risk and title
price of goods and payment
packaging and labelling of goods
licence
intellectual property rights
liability
security
notification of changes
privacy

1) the agreement

the entire agreement between you and moochi for the purchase of goods by you from moochi is:
(a) these conditions; and (b) the terms of the order.
the agreement exists between you and moochi, once moochi receives and accepts an order. no obligation to sell or supply the goods will arise until the order is received and accepted. each order may be accepted by moochi at its absolute discretion. each order is a separate agreement.

2) purchase orders and delivery of goods

you will place an order with moochi by selecting goods, entering your personal and payment details and pressing the "submit" button.
anyone at the delivery address who receives the goods shall be presumed by moochi to be authorised to receive the goods on your behalf.
(a) to the adult person who placed the order, or
if there is no-one at the delivery address at time of delivery you will need to make alternate arrangements regarding a suitable time with the carrier. you may be required to pay an additional fee. deliveries will occur between 7.00am-6pm monday to friday. exact times cannot be given.
delivery charges cover packaging, delivery and insurance.

3) risk and title

risk and title in the goods passes to you upon delivery of the goods to the delivery address.
if you are not satisfied with the goods you have purchased, you may contact moochi at orders@moochi.co.nz or +64 9 358 2138 within 3 days of receiving your goods to request a return authorisation (ra).
merchandise in saleable condition with all original tags attached may be exchanged for another size or for a store credit when accompanied by the original order receipt, an online store return form and ra number.
after 10 days sales are final. all sale items, phone orders and pre orders are final upon purchase. no price adjustments.
returns must be by registered post. moochi will not be responsible for return shipping costs nor duty reimbursement in the case of international purchases (other than faulty items).
items you exchange for a different size it will be shipped at our cost. if we do not have the required size in stock you will be granted a refund. if you change your mind, the garment you exchange it for will incur postage costs. if you wish to exchange your item for an alternative style, we suggest that you return it for a store credit and purchase the new item separately.
if you are outside of new zealand you will need to pay for duties and taxes on the replacement item (other than faulty items).

4) price of goods and payment

all prices shown are in new zealand dollars (NZD$)
you agree to pay the delivery and handling charges. you are liable for all import duties, customs and local sales taxes levied by the country and/or state you are shipping to; payment of these is necessary to release your order from customs on arrival.
you shall pay for the goods at the time you order. debit card, mastercard and visa are accepted by moochi.the name which will appear on your statement for your purchase is www.moochi.co.nz.

5) packaging and labeling of goods

all goods sent out by moochi will be sent out in the most suitable packaging for the item/items purchased to ensure protection of the item. care labels will appear on all garments and should be followed strictly.

6) license

you are licensed to use the moochi website on your computer for your use in purchasing goods from moochi. you acknowledge that you are not permitted to make any other use of the moochi website.

7) intellectual property rights

you acknowledge that moochi or its related corporations own or are licensed to use all intellectual property rights in moochi (including, but not limited to, any images, photographs or text which appears on the website). you agree that you will make no representation to the contrary, and that you must not use or copy moochi in any manner which is inconsistent with the rights of the owner or licensee of such intellectual property rights.
you acknowledge that any trademarks or logos which appear on the moochi website are owned by or licensed to moochi, and that you must not do anything to prejudice the rights of the trade mark owner or licensee to such trademarks or logos.

8) liability

to the extent permitted by law, you agree that any liability of moochi arising out of or in connection with any breach of any express or implied warranty or condition in respect of goods or services supplied to you through use of moochi will be limited to:
(a) if the condition relates to goods, the replacement of the goods or the supply of equivalent goods; and
(b) if the condition relates to services, the supplying of the services again or the payment of the cost of having the services supplied again.
you agree that the entire risk arising out of installation, downloading, use or performance of moochi remains with you. to the extent permitted by law, you release and discharge moochi and its related corporations from all forms of direct, special, indirect or consequential loss or damage (including loss of profits, loss of data or loss or damage that may reasonably have been supposed to have been in the contemplation of the parties as at the date of this agreement) arising out of or in connection with moochi or this agreement, including, without limitation, loss or damage caused by the negligence of moochi or its related corporations.

9) security

if you are issued with a password by moochi, you agree to take responsibility for the safekeeping of your password. you are liable if an unauthorised person uses your password. you agree to release and forever indemnify moochi in relation to any liability howsoever arising out of the unauthorised use of your password.

10) notification of changes

moochi may add to, delete, or otherwise change any of the terms of this agreement. your use of the moochi service will constitute your deemed acceptance of such changes.

11) privacy

moochi privacy policy

moochi values our customers and respects your privacy. we collect information about you through our website in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. we do not sell or rent your personal information to third parties. as described in this policy, we may under certain circumstances share your information among third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.

this privacy policy applies only to information collected online at moochi.co.nz and moochionline.co.nz and describes the personal information we collect about you, how we use it and when we share it with third parties. if our information practices change, we will post an updated policy here on our website.
if you have any questions about our privacy policies please contact us via the contact information below. by using our website and/or providing information to us, you consent to this policy.

personal information we may collect

we generally collect your personal information directly from you. for example when you subscribe to the mailing list, enter details to complete your online transaction, complete surveys, enter promotions etc... generally the type of personal information we collect about you includes your name, e-mail address, and phone numbers, age, gender etc… if you do not give this information, we may not be able to provide goods or services to you.
further when you visit our websites, we may collect more information about your visits, website activity and record the following information for statistical purposes:

your ISP server address

your top level domain name (for example .com, .gov, .au, .uk etc)

the pages you accessed and documents downloaded

the name of the web page directing you

the type of browser you are using

your clicks and activity on our site

how we may use your personal information

moochi collects personal information for the following purposes:

to process and fulfill your order, including to send you emails to confirm your order status and shipment

to communicate with you and to send you information by text, email, postal mail or other means about our products, services and promotions or the products and services of others, unless you have directed us not to contact you with promotional communications

to administer and fulfill our promotions

to help us learn more about your shopping preferences

to help us address problems with and improve our site design, products and services

to enhance your shopping experience

to analyse trends and statistics

to protect the security or integrity of our website and our business

to contact you if necessary

however, these emails and texts will always include an ‘unsubscribe’ facility, please see the section below called ‘can i make choices about receiving promotional communications?’

how we may disclose your personal information.

we may share your personal information in the following ways:

in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our logs and records.

with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers etc. we do not authorise these service providers to make any other use or disclosure of your information

when we team up with another company to offer or provide products, services or promotions to our customers

to conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation or government request) or comply with legal process, or to help maintain the law

to protect our rights or property or those of our related companies

to enforce our terms and conditions

to act in the interest of our, or our related companies, customers or others.

can i make choices about receiving promotional communications?

moochi wants to communicate with you only if you want to hear from us. if you prefer not to receive promotional information, such as information about special offers and sales events, you can let us know by contacting our web administration as described in the contact information below. you can choose to opt out of email promotional communications by clicking the ‘manage your subscription’ link in the body of the email.

however please be aware that you may lose any benefits associated with being subscribed to our communication systems if you opt out, without warning.

if contacting our web administration please be sure to include your full name and the email address you used when you registered with or made a purchase from moochi. if you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honour your request. it may take up to 10 working days to process your email request, during which period you may continue to receive communications from moochi.

if you change your mind you can start receiving promotional communications from us again by logging into your online account and changing your preferences, by signing up when you visit our website or our stores or when you contact our web administration.

please note that if you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.

gaining access to information we hold about you

you can review and change certain personal information related to your use of our online websites (such as your name and contact information). to access your information on the moochi websites, simply sign in to your account using your email address and password, and you will be able to edit your personal information in your account profile.

we will, on request, update the personal information we hold about you unless there is an exception, which applies under the privacy act. your request to obtain access will be dealt with in a reasonable time. moochi may recover from you its reasonable cost of providing you with access. if we refuse to provide you with access to the information, we will provide you with reasons for the refusal and inform you of any exceptions relied upon under the privacy act. please contact us at marketing@moochi.co.nz

cookies

our website uses "cookies," which are small data files that are stored on your computer when you visit a website. cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalise your online browsing and shopping experience.
for example, we may use cookies to enable you to use certain website features, remember the items in your shopping cart, store your preferences, recognise you when you return to our website, track your orders, and monitor and maintain information about your use of our websites. cookies may also be used to collect transaction information needed by a scrip or loyalty program to which you have authorised us to provide your personal information.
you can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. if you do not accept cookies, however, you will not be able to access your account information or make purchases on our websites.

security of your personal information.

we protect any personal information that we hold from misuse and loss. we also protect it from unauthorised access, modification and disclosure. your personal information may be stored either in hard copy documents or as electronic data in moochi’s software or systems. we maintain physical security over our paper and electronic data stores and premises, such as locks and security systems. we also maintain computer and network security; for example, we use firewalls (security measures for the internet) and other security systems such as user identifiers and passwords to control access to our computer system.

what about links to other websites.

our websites may contain links to other sites that are not under our control. these websites have their own privacy policies, and we encourage you to review them. we have no responsibility for linked websites, and provide them solely for your information and convenience.

policy changes

we may review this policy from time to time and will notify you of any changes by posting an updated version on this page.

how to contact us

if you wish to gain access to your personal information or make a complaint about a breach of your privacy or if you have any query on how your personal information is collected or used or any other query relating to moochi’s privacy policy and disclosure statement, please contact us at:
Moochi, 15 Hargreaves Street, Ponsonby, Auckland, New Zealand, phone +64 9 358 2138, email marketing@moochi.co.nz

for every $600 spent, a credit of $50 will be put on your moochi money account!

general
to belong to the moochi money program and have an up to date account in your name you must provide to us a valid email address and cellphone number, and keep these active. failure to keep these valid and active (i.e. unsubscribing or opting out of communications from moochi) will terminate your account and expire any moochi money on the account.
to help us to record your moochi money accurately, you must provide your customer number when making a qualifying purchase at any participating moochi store or online.
moochi money is earned through making qualifying purchases and may only be earned and redeemed by the person named on the account. moochi money is not transferable.
we are not responsible for any moochi money that doesn't appear in your account if a sales person fails to credit moochi money to your account or for any other reason. we will only enter into discussions or correspondence with you, about crediting missing moochi money to your account if you supply proof (the original purchase receipt) of your qualifying purchase. your claim for missing moochi money must be made within three months of the original purchase date
you cannot earn moochi money on qualifying purchases that are not paid for in full or to the extent that the applicable purchase transaction is returned, refunded, or where payment is disputed or is likely to be disputed. returns must be accompanied by the original receipt. moochi money cannot be transferred or refunded in cash.
we reserve the right to retrospectively adjust your account in the event of incorrect entries due to our mistake or otherwise. we will not provide any consideration for any moochi money that we deduct.

earning moochi money
we calculate the moochi money you earn, on qualifying purchases, by using the ‘accumulated value of qualifying purchases’ reaching a specified value. we will then calculate your moochi money and credit your account when this value is reached. moochi money does not qualify towards the ‘accumulated value’ calculation.

expiry
moochi money you earn is available for redemption for a period of six months from your last qualifying purchase. as long as there is activity on your account every six months then your moochi money will not expire. if there has been no activity on your account for more than six months, all moochi money on your account will expire and be removed.

redeeming moochi money
moochi money can be redeemed on all qualifying purchases made at any participating moochi store or online. a maximum of $50 moochi money is redeemable per item in each transaction. a qualifying purchase for redeeming moochi money is a purchase of goods at recommended retail price, rrp.
examples of purchases you cannot redeem your moochi money on are, but not limited to:

items already discounted from rrp

deposit or payments against laybys

in conjunction with any other offer or voucher, unless that offer specifically allows the use moochi money in writing

purchasing items for another person

variation to the moochi money programme
the terms of this programme may be varied from time to time at the absolute sole discretion of moochi management. changes will be notified to all account holders by way of the valid and active email address associated with the account. we will not provide any consideration for benefits gained or lost by these changes.

termination of your moochi money programme
we reserve the right to cancel your account at any time without notice and without giving a reason for doing so. we will not provide any consideration for moochi money you've earned but not redeemed, at the time of termination.