So I managed to lock myself out of the website, fair enough so I click on the password reset thingy...enter details etc says my new password/secret answer has been emailed to me. Now problem...no email? Ive checked spam etc, there is no email from them anywhere. Any idea how long this email takes to arrive? Should be bloody instant, how hard can it be?!
I do not wanna spend tomorrow on te phone to student loans idiots.

Anyone knows if theres an amount of time that it takes for the email to arrive? thanks