Worldline improves code reviews’ potential by 120x

The power of collaboration decreases cycle time and improves release quality

industry

Financial Services

location

Offices in Europe, Asia and Latin America

employees

11,000 worldwide

overview

Worldline is the European market leader in the payment and transaction services industry. With innovation at the core of its DNA, Worldline core offerings include pan-European and domestic Commercial Acquiring for physical or online businesses, secured payment transaction processing for banks and financial institutions, as well as transactional services in e-Ticketing and for local and central public agencies.

challenge

Worldline was looking for a way to increase collaboration in its developer environment. It was using Subversion, but faced bottlenecks and a lack of ownership.

Successful adoption of a singular review/planning tool where previous tools had failed

14500

GitLab projects on its platform

100,000+

Merge Requests and 1M comments

1.4M

CI jobs executed in the past year

the customer

Powering billions of financial transactions annually

Worldline processes billions of financial transactions each year. Covering the entire payment value chain, the company’s technological experts create and operate digital platforms that handle the millions of highly critical transactions between a company, its partners, and its customers. The company focuses on three pillars of business: Merchant Services, Mobility & e-Transactional Services, and Financial Services.

the challenge

Increase speed and collaboration with the capabilities of Git

In 2014, the company was looking for a way to increase collaboration and reduce review cycle time in its development phase. One way was to use a chain consisting of many tools including Gerrit, ReviewBoard, CVS, Jenkins, and Subversion. For its branches management capabilities, Git was also used to improve the manual release process.

“Our model required having to request the manual creation of an SVN repository which could take up to a week. And then we had to use that to work together and we were not doing any code reviews,” said Antoine Neveux, Software Engineering - Kazan Team, Worldline. “And some projects, when they were out of the scope for typical Jenkins jobs, were unable to use Continuous Integration”.

the solution

An easy-to-use solution encourages code reviews

To help overcome these challenges, Git capabilities were introduced into the development environment. Starting with a vanilla Git product, it was quickly clear that it wasn’t going to meet the required needs.

“We started using GitLab because we wanted to get an easy Git repository management system and because we wanted people to be able to use merge requests,” Neveux explained. “We wanted the ability to have more code reviews and to ease discussions between developers.”

The adoption of GitLab was quite successful and, within six months, over 1,000 users were active users. Developers explained that the adoption rate was high because GitLab is so easy to use. People actually felt encouraged to contribute code reviews with GitLab Merge Requests. Previous code review tools had 10-20 developers using them, while Worldline currently has 3,000 active users of GitLab - an adoption rate increase of 12,000 percent.

“GitLab is the backbone of our development environment. Today we have 2,500 people working on that for us daily”

Antoine Neveux

Software Engineering- Kazan Team, Worldline

the results

New projects, new opportunities

Worldline now hosts 14,500 projects on their GitLab platform. It previously took 1-2 weeks to get a source code repo, now it takes a few seconds. The company is using GitLab’s CI and merge requests as well as GitLab Pages and the Mattermost capabilities. They are also exploring deployments and integration with Kubernetes. Shared runners have helped increase developer acceptance. Before GitLab, Worldline had 15,000 Jenkins jobs running. When GitLab introduced CI, Worldline moved over because GitLab allows users to run continuous integration in separate containers. Now Worldline is running close to 80 percent of their CI through GitLab.

“Thanks to GitLab CI we allow lots of new projects to come like C++ and .net projects or mobile projects thanks to the fact that people can bring their own runners. That is one of the biggest changes,” Neveux said.

GitLab Pages has also improved the way Worldline communicates. Using a static website generator, creating a website from scratch is easy. “You can’t even believe the amount of website that is created with pages- and our documentation too actually,” Antoine Neveux explained. “People moved like all of the wikis -things like this to GitLab pages and so right now it is the standard for everyone wanting to communicate with everybody else. everything published through those and it is starting to become collaborative- so that is one major change as well.”

Worldline began using GitLab in 2014, and both companies have experienced incredible growth and change during this time. With the addition of Git at Worldline users started looking at each others code and then they started collaborating on each other’s projects. This was a big change for the organization and has changed how teams focus and work. Now the company is utilizing innersourcing practices and has people creating frameworks, tools and good practices documents that they share within the company.

“Because we’ve got lots of requests from our users and most of our users are developers and they are enthusiastic about everything that is happening in the open source world. We’ve got lots and lots of people who are really aware of what GitLab is providing. They are using GitLab.com they are all following the progress of what GitLab is doing.”