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FAQs: Motion Sensors

Motion sensors are often a major part of most home security systems, as they can track suspicious movements and changes in a room’s environment. While motion sensors are quite helpful, they often come with an array of different questions. Here are answers to some of the frequently asked questions we receive concerning motion sensors:

Why Is My Motion Sensor Giving False Detections?

Even if there’s no one in your home, motion sensors can sometimes be set off by sudden bursts of air or sound from a heater vent or furnace. Window blinds and curtains within range of the sensor can also set it off if they move. For instance: if you have a window open or the air on, blinds and curtains may move with a breeze. If they move too much, your motion sensor will become suspicious and react. If you’ve made adjustments to any moving objects in a room and are still experiencing false detections, we may need to send a technician out to adjust your equipment. Give us a call at 1-800-689-9554 to talk with a customer support team member to troubleshoot the issue or get a technician out to take a look.

How Much of an Area Does the Motion Sensor Cover?

Our motion sensors can see out to thirty feet. To ensure you get the most out of a single motion sensor unit, we place them in ceiling corners so that they can use their 90-degree sweeping angle to keep an eye on the entire room. For rooms larger than thirty feet, we may suggest using multiple sensors to give your home the best protection.

How Do I Test the Motion Sensor?

Here’s a step-by-step walkthrough on how to test your motion sensors:
Before you proceed with any testing, ensure that the green ‘Ready’ checkmark on your screen is lit:
• Arm your system to ‘Away.’
• Move to your designated ‘Delay’ door. This is the door you come in from while your home security system is armed.
• Open and close the door to allow the system to remain in ‘Away’ mode. If you do not do this, the system will go back to ‘Stay’ mode and disarm.
• Once the ‘Exit Delay’ has expired, the system is now armed. The motion sensors in your home need three to five minutes to learn the environment for each room. During this time, it’s important that no one enter a room with a motion sensor in it. This allows the sensor to register heat signatures or large items in the room.
• After three to five minutes, your system is armed, and the motion sensors are adjusted and ready to be tested. • To test the motion sensors, simply walk into a room in which a sensor is present. If working, the sensor will recognize your movement and will sound the alarm.
If you weren’t able to find an answer here, feel free to scroll through our FAQ page, or call 1-800-689-9554 so that we can better assist your specific situation.

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