How to switch from ManyChat to Octane AI

Here's how you can move your ManyChat subscribers and campaigns to Octane AI.

Written by Milena Kovacevic Updated over a week ago

You decided that Octane AI better suits your needs than ManyChat and wish to switch to Octane AI without losing valuable work you put in your ManyChat bot. Here is how you can easily switch and save your work.

How can I move my subscribers to Octane AI?

First thing you would like to do is to move all your subscribers from manyChat to Octane, here is how you would do it depending on your ManyChat plan:

If you have ManyChat Pro plan simply go to Audience tab in ManyChat Dashboard, click Bulk Actions and click on Export PSIDs:

After you download the list send it to us at [email protected] and we will add it to your new Octane AI bot.

2. If you have the ManyChat Free plan, you will need to email ManyChat support and ask them to send you a CSV file of PSIDs. After they send it to you, forward it to [email protected] and we will add it to your new Octane AI bot.

How to create Embeddable widgets?

Can I set customer chat with Octane AI as well?

Yes, it's very easy to set customer chat. You can turn it on just by clicking on Customer chat toggle button on Revenue Dashboard page. If you wish to customize chat widget on your own check out this article.