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How to Create an eCommerce Store with WordPress

31 August, 2015

Building an online ecommerce store today is easier than ever. You can build an online store complete with inventory and a beautiful website that works as well as the big boys without having to program a line of code or hire a specialist. How? By using WordPress and adding an eCommerce package. It’s not hard and it’s not expensive. In this article we’ll take a look at just what you need to get started. Let’s look, shall we?

WordPress – Getting Started

I recommend WordPress for your online store (no surprise there). It has everything you need to create any kind of store you want and most of it is free. Here is a look at some of the things you’ll need:

Hosting

For an online store you need a hosting plan that can handle lots of traffic. You also want to provide images of your products and you want the site to load fast. This means you want a modern server with lots of bandwidth.

SSL

Many hosting providers provide something called SSL. What is SSL and do you need it? Having SSL (Secure Sockets Layer) means that your store has a secure connection. It makes people feel better about giving you money and using your shopping cart. Most hosts provide this as an extra cost. You display a certificate on your site to show that you have SSL. You don’t have to have an SSL certificate, but it will increase trust if you do. It can usually be added to your hosting plan for $70-$100 per year. Some payment gateways provide an SSL certificate, so you might not need to add it yourself.

URL

For an online store I recommend getting a single word domain name with a .com ending. Since that’s almost impossible without paying a ton of money, I recommend getting a name that’s as short as possible and makes sense to your audience. It should be descriptive if possible.

I don’t recommend using something too generic, using your own name (unless you’re branding your name as a store – like J. C. Penny), or using a free domain. If it’s included in your hosting plan then you don’t really own it. If it’s got the name of your host in the URL then it won’t look professional. You want your customers to know you really mean it. MyStore.com looks better than MyStore.WordPress.com.

WordPress Theme

Most eCommerce solutions will work great with just about any WordPress theme, but some are better suited to eCommerce than others. Here’s a quick look at some popular options.

Plugins

For eCommerce I recommend getting a single plugin that provides everything you need. However, there are still a few plugins that almost every WordPress installation should have. Here are a few plugins I recommend:

Logo

You want your store to be recognizable at a glance. Your logo is synonymous with your brand’s identity. Take a look at any popular store and you’ll see they all have their very own logo. Look at Amazon and eBay. You recognize those logos.

Creating a logo that promotes marketing is an art. Since it will identify your business you should take great care in its design. For more information, see the article How to Create a Logo from Entrepreneur.

If you do decide to create your own logo:

Don’t go wild on color

Don’t be trendy

Don’t use clip art

Make it easy to understand

Make it easy to read

I don’t recommend skimping on this. Your logo should be viewable both from a billboard or a thumbnail. It should convey your message. Design it wisely. This is one of those things that is usually best to hire a designer to do.

Permalinks

Make your permalinks pretty. By default, WordPress sets your permalinks as a number for the post. It will look something like mysite.com/?p=156. That looks terrible and it doesn’t do anything to help with SEO.

To change it from your dashboard go to Settings, Permalinks. Here you have several options to choose from. I prefer to use the post name. You can also create your own custom structure. This is helpful if you want to include a combination such as post name and date in a different order, etc. You can also build custom structures for category and tag URL’s.

eCommerce Plugin – the Backbone of your Online Store

Whether the products are digital (downloaded or accessed) or physical (stored and shipped) the best way to build an online store in WordPress is to use an eCommerce plugin. The more the plugin provides for you the better. A good system will give you lots of features and tools to manage your store. Features that you might need include:

Order management

Products (both digital and physical)

Inventory management

Shipping

Shopping cart

Gallery

Reports

The eCommerce platform is probably the most important decision you can make about your website. Other elements are easy to change and expand, but your eCommerce plugin is where everything happens and will take a lot of effort to change. Here is a look at some of the best eCommerce plugins.

WooCommerce from WooThemes (which is now owned by Automattic – the makers of WordPress) is the most popular eCommerce plugin for WordPress. It has over a million active installs and a rating of 4.5/5. Roughly 30% of all online stores run on WooCommerce. It’s free and allows you to sell both digital and physical products.

It will handle:

Products with descriptions, images, etc. – can be physical, virtual, or downloadable.

Inventory – can manage automatically. Will show if a product is in stock.

Categories

Orders

Coupons

Tax

Customer accounts

Shopping cart – PayPal is built in. You can add other shopping carts as extensions. Most are premium.

Shipping methods – includes flat rate, free, international, local, and pickup. You can add specific vendors such as USPS, UPS, FedEx, etc. through extensions. Most are premium.

Email notifications

Reports

It has hundreds of free extensions. It also has many premium extensions with lots of new features. For example, you can offer memberships, subscriptions, and bookings. You can create any kind of eCommerce site with WooCommerce.

This one from wpmudev is a complete solution so there are no extensions required. Its goal is to be ultimate online marketplace for both WordPress and Multisite. You can sell both digital and physical products. All the features you need to run an online store are here. There is both a free and a premium edition.

The lite edition is free and includes:

Products with descriptions, images, etc. Can be physical or digital.

Inventory – can manage levels. You can hide a product if it’s not in stock.

This free plugin has been around since 2006 and is one of the most popular eCommerce solutions. It lets you sell digital downloads, physical products, subscriptions, and memberships. You can style it with your own CSS and HTML.

It can be extended with premium modules that adds payments gateways, shipping, gift certificates, wish lists, and lots more.

It will handle:

Products

Inventory

Tax

Tags

Categories

Coupons

Shipping

Payment gateways

Checkout forms

Marketing – allows buyers to share the news of what they bought, shows them what else others bought, Facebook Like button, survey, Google Analytics

Import with CSV

Presentation – adds buttons, features, lightbox, etc.

Shopping cart widget

SSL

There is a lot of features in the free edition. There’s also a Gold edition for $99 that adds grid view, gallery view, live product search, and 14 payment gateways.

Pages You Need

There are a few basic pages that you’ll need. Depending on the theme and eCommerce plugin you’re using, you might only need to create an empty page with a title and the theme or plugin will fill in the rest. For example, in WooCommerce you will create the empty page for your shopping cart, checkout, and terms and conditions, and then set those pages in the plugin’s settings. With MarketPress eCommerce you place shorcodes. Here are samples from Divi from Elegant Themes.

Home Page

Generally you don’t want your store to look like a blog. You want a landing page. This could be a general products page or a page that showcases a product or category. First create the page and then set the page as the landing page by going to Customize, choose Static Front Page, and select the page from the menu.

It is okay to use the blog format instead of a landing page, but it usually doesn’t look like a store. Use the blog format only if your theme uses it to create the storefront you want.

Account and Login

This is where buyers can login and see their account information. It would show them their purchases.

Shopping Cart

This is where buyers can see what they’re about to purchase and make changes such as quantities, shipping options, etc.

Checkout

The transaction takes place here. Depending on the payment gateway you’re using this might take place on your site or on the gateway’s site (such as at PayPal.com).

Confirmation

The last page should confirm the purchase and allow buyers to print if they want.

Terms and Conditions

This page will include information the buyer will need about making purchases, returns, etc. You create the content for this page. Some plugins will inform the buyer of your terms and conditions if you’ve created and set this page in the plugin’s settings. This page should be included in the menu structure.

Product Pages, Categories, and Menu Structures

It is likely the plugin will add the pages within the menu structure. For a cleaner menu you might have to create the menu yourself. Depending on the type of store you have, you could create a menu structure based on your categories.

For example, if you sold fishing equipment you could have a page for each of the major categories such as fishing rods, reels, line, bait, tackle boxes, etc. If your store is fishing and hunting, you could use fishing and hunting as primary categories and the rest would be sub-categories within them. Take a look at similar stores and use that structure or make it better.

Make it Social

You can get your customers to help spread the news with social networking. When they buy something from your store they can share the news with their friends. They can also share images of your products. There are several great choices to add social sharing to your online store. Here’s a short list of some of the most popular choices:

Final Thoughts

Creating an online store with WordPress is not that difficult. Using the right plugins and themes anyone can set up an amazing shop and have it running in no time. My pick of plugins on the list is WooCommerce (it’s the one I’ve used the most). It’s free and easy to set up. It’s extremely popular, has lots of features, and looks great and runs great. It works with just about any theme. Of course the other plugins are great choices too. I recommend installing all three and see what feels the most comfortable to you.

I’d like to hear from you! Have you created an online store? Did you use one of the eCommerce plugins or themes I mentioned here? Did I leave out your favorite? Tell us about your experience in the comments below.

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