Privacy Policy

Data Protection law will change on 25th May 2018 and
this Privacy Notice sets out your rights under the new laws, explains
what personal data we collect, how we use your personal data, reasons we
may need to disclose your personal data to others and how we store your
personal data securely. BlakDogTackle.com may be both data
controller and data processor in respect of the information we hold
under certain circumstances.

How the law protects you
Data protection laws state that we are only able to retain
and process personal data if we have valid, lawful reasons to do so. The
majority of the data we hold about our customers is retained and
processed for the purpose of fulfilling our contractual obligations to
our customers, however we also further retain this private data as a
result of our legal obligation to maintain company records and submit
tax returns.

How do we collect personal
data from you?
We receive information about you from you when,
1) You use our website or our Facebook Page
2) Complete forms on our website
3) Purchase products from our Ebay auctions
3) If you contact us by post, phone, email, live-chat or
otherwise in respect of any of our products and services or
during the purchasing of any such product.
4) Additionally we also collect personal information from
you when you sign up or post to any of our sites or enter a competition
or promotion run by us.
5) If, during the course of business, you provide us with
personal data about a third party (for example when ordering for someone
else on their behalf or having goods delivered to a third party), you
must warrant that you have obtained the express consent from the third
party for the disclosure and use of their personal data.

For security and audit purposes your personal data may be
automatically collected when you use our services, including but not
limited to, your IP address, device-specific information, server logs,
device event information, location information and unique application
numbers.What type of data do we
collect from you?
The personal data that we may collect from you includes
Contact details such as your name, address, email address, phone numbers
etc. We also obtain payment information from you (via third party
payment merchants) so that we may obtain payment from you for our goods
and services. We may also retain details of your visits to our
site including, but not limited to weblogs and other communication data.
We also sometimes retain records of your queries and correspondence when
they have relevance to the contractual arrangements involved.

How we use your data
We process and retain information about you in the
following ways:

To process orders that you have
submitted to us;
To provide you with products and
services;
To comply with our contractual
obligations we have with you;
To help us identify you and any accounts
you hold with us;
To enable us to review, develop and
improve the website and services;
To provide customer care, including
responding to your requests if you contact us with a query;
To administer business accounts, process
payments and keep track of billing;
To detect fraud and to make sure what
you have told us is correct;
To carry out statistical analysis on the
use of our website and services;

Retention periods
We will keep your personal data only for as long as is
necessary in accordance with applicable laws. Inactive user
accounts (those that have not been logged into for 12 months or more and
with which no orders have been placed) are deleted from our system
yearly at the end of the tax year (April). In the case of active
accounts (those that have been used to place orders)we will normally be
required to retain customer’s data required for our business accounts
for up to 7 years due to tax legislation however during this time no
other use will be made of your personal data.

Any financial data retained after this time for statistical
reasons will be anonymised and no personally identifying data will be
retained.

Who has access to your
personal data?
We process your data for administration, billing, support
and the provision of services and only the business operator will
process your personal data. BlakDogTackle.com has never shared or
sold personal data with any third parties for the purpose of marketing,
research or credit referencing nor will we ever do so.

Third parties
We may pass your personal data to third parties for the
provision of services on our behalf (for example processing your payment
or the delivery of your order) or where the third party is contracted to
provide a service to us (a Web Developer for example). In
such cases we will only ever share the information about you that is
necessary to carry out the service and have contractual agreements in
place which ensure your personal data is treated in accordance with
current legislation.

Should this business be sold to a third party your data
will be deemed an asset of the business and in these circumstances we
may need to disclose your personal data to the prospective buyer.
In this case the third party will be required to enter into a
confidentiality agreement and your data will receive the same legal
protection as it does currently. Similarly, we may have to share your
personal data if we are under a legal obligation such as a Court Order.

Where your personal data is held on the website of a
"Partner Company" we may not have administrative control of your
data. In these cases each "Partner" will have their own privacy
policy which you are encouraged to read prior to using their
services. We have provided links to the most important policies
below.

You have the right to object to our use of your personal
data, or ask us to delete, remove or stop using it if there is no need
for us to retain it. This is known as your right to be forgotten. Please
note however that there are legal and accountancy reasons why we will
often need to keep some of your data. In such cases we are legally
entitled to retain this data for the required period.

The personal data we keep must be accurate and you have the
right to have it corrected by us when required; usually you can do this
yourself by correcting it on your online account. You must also
maintain the accuracy of your information and ensure all your details
are kept up to date at all times.

You have the right to ask us not to process your personal
data for marketing purposes. We no longer maintain a mailing list
and post all marketing information on our Facebook Page. If you
follow our Facebook Page and do not wish to receive notifications about
our Facebook posts then you only need to unfollow our page or set your
notifications accordingly.

Customers should note that in preventing the use or
processing of your personal data, we may be delayed or prevented from
fulfilling our contractual obligations to you. It may even prevent us
from cancelling your order.

Accessing and updating
your data
You have the right to see what data we hold about you,
usually free of charge. You can view, edit or delete the personal
data we hold on our live system by accessing your Customer Account and
clicking on the link "View My Personal Data". You also have the
right to see any of your personal data that we retain offline and we
must provide access to the personal data we hold about you within one
month of receiving a valid request.

Use of cookies
BlakDogTackle.com uses cookies on our site to enable our
online shopping cart system (what is referred to as a 'session cookie')
and to monitor usage of our site; none of the cookies we use store any
personal information that can be used to identify you, such as your
name, address or account number. on any computer that you may use.
Our cookie notification on our website allows you to view what cookies
are used and to block our non-essential monitoring cookie. Most
browsers can be set to block all cookies, however, you should note that
this may interfere with or prevent your use of this site.

Links to other sites
The BlakDogTackle.com site provides a number of links to
other sites which may interest customers. Since we do not control these
websites, we encourage you to review the privacy policies of those that
you visit. Any information that is supplied on these sites will not be
within our control and we cannot be responsible for the privacy policies
and practices of third party sites.

Where we store your
personal data
We follow accepted ISO standards to store and protect the
personal data we collect, including the use of encryption wherever
appropriate and technically practical.

All information you provide to our website is stored on the
secured servers of our hosting company within the EEA. Our hosting
provider’s data centre also has excellent physical security, including
CCTV cover and 24/7 manned security. From time to time, your
information may be transferred to and stored in a country outside the
EEA in relation to provision of some services, for instance when you
purchase from one of our Ebay auctions or post on our Facebook page. The
laws in these countries may not provide you with the same protection as
in the EEA; however, any third party referred to above outside of the
EEA has agreed to abide by European levels of data protection in respect
of the transfer, processing and storage of any personal data. By
providing your data to us, you agree to this transfer and storage.
However, we will do our utmost to ensure that reasonable steps are taken
to protect your data in accordance with this privacy notice and notify
you when we become aware of any problems..

As the transmission of information via the internet is not
completely secure, we cannot totally guarantee the security of data
transmitted to our site and transmission is at your own risk. That
said, we will use strict procedures and security features to try to
prevent unauthorised access, including SSL encryption, the use of
passwords and the physical security of our machines. All sensitive
data (payment details for example) are protected by industry-standard
encryption during transfer.

Where we have given you (or where you have chosen) a
password which enables you to access certain parts of our website, you
are responsible for keeping the password confidential. We ask you not to
share a password with anyone.

Data Breaches
We agree to take reasonable measures to protect your data
in accordance with applicable legislation. In the event that we
become aware of a data breach, we shall ensure that our obligations
under applicable data protection laws are complied with and that the
appropriate bodies and effected individuals are notified where
necessary. Users of are site are asked to contact
BlakDogTackle.com immediately if they suspect that a breach of their
personal data may have occurred.

Questions and Complaints
Please e-mail any questions, comments or complaints you
have about privacy (including data access requests) to us at
dataprivacy@blakdogtackle.com. You may also contact us by post or
telephone

You also right to make a complaint about how we process
your personal data to the Information Commissioner: