Unpacking the Appliance

Jul 29, 2016

The hardware accessories for your particular appliance, such as cables, adapters, and rail kit, vary depending on the hardware platform you ordered. Unpack the box that contains your new appliance on a sturdy table with plenty of space and inspect the contents.

Use the following list to verify that you received everything that should have been included in the box.

The appliance you ordered

One RJ-45 to DB-9 adapter

One 6 ft RJ-45/DB-9 cable

The following table specifies the number of power cables included for each appliance model:

Note:For Brazilian customers, Citrix does not ship a power cable. Use a cable that conforms to the ABNT NBR 14136:2002 standard.

One standard 4-post rail kit

Note: If the kit that you received does not fit your rack, contact your Citrix sales representative to order the appropriate kit.

In addition to the items included in the box with your new appliance, you will need the following items to complete the installation and initial configuration process.

Ethernet cables for each additional Ethernet port that you will connect to your network

One available Ethernet port on your network switch or hub for each NetScaler Ethernet port you want to connect to your network

Note: Transceiver modules are sold separately. Contact your Citrix sales representative to order transceiver modules for your appliance. Only transceivers supplied by Citrix are supported on the appliance.