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Disappointing

This is a beautiful, well appointed hotel. The room was wonderful. There are a couple of hilariously overweight dogs wandering around to make you feel at home. However, it was let down by the staff. They are very proud of their hotel and of Jodhpur. This is not a bad thing, but all our driver wanted to do was put down everywhere else in India. It grew tiresome very quickly. The driver was not happy when we wanted to go places he did not know/recommend himself. He took us a very long way back to the hotel one day, presumably so he would get a full day's pay. We were greeted one evening by the owner/manager who chatted with us for a while. She offered us a drink, which we decline. She offered again twice, so we accepted. We were not expecting to be charged for these drinks, but they were added to our bill. The waiting staff were friendly, but they served my wife double measures when she expressly asked for singles. When I complained about this to the manager (not because of the price, but because my wife didn't want doubles), he just laughed and continued his conversation on his phone.

Overall a nice hotel, but I would not recommend it due to the attitude of the staff.More

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Stayed: July 2014, travelled as a couple

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Ask SeoulSteve about Royal Heritage Haveli

1 Thank SeoulSteve

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

PradipChudasama, Director of Sales at Royal Heritage Haveli, responded to this reviewResponded 17 August 2014

Dear Steven,My sincere apologies, I would feet the same way as your did, had I experienced the things you did... I am embaressed to say the least... Am asking the accounts department to process a full refund for your meal and the drinks you were charged...Also will enquire who the driver was and take remedial measures so as to ensure this sort of behaviour is not repeated...My people from the accounts department will get in touch with you , should they need any other information in regards to process the refund...Warm regards...

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Returned to the Royal Heritage Haveli for another eight night stay this July and this time we had the Blue Royal Suite ( I think it's Room 104) which is up a short flight of stairs. Visually stunning with lots of stylish touches, a large bedroom and huge lounge and plenty of storage space. The room is kept spotlessly clean and an evening freshen up service is always offered as well.But putting the beautiful rooms ( and I've checked them all out and they are all unique and stylish in their decor) to one side, the charm of the Haveli lies in the wonderful friendliness and hospitality of its staff. Raj is like an image from Vogue with his charm and sartorial elegance and goes out of his way to provide excellent service. I happened to mention we were visiting the Taj Mahal the following day and he advised me to reschedule as it isn't open on Fridays ( which saved us no end of aggravation and a wasted 5 hour drive). I love Chef and his smile and the way he always comes out to say hello and enquire about the meal. His food is excellent and the menu broad enough to cover both Indian and International dishes.In fact all the staff are lovely and the service pitched just right - in that its there when you need it but is not intrusive.I've stayed in many places but the Haveli has my heart. See you again at Christmas.

Stayed: July 2014, travelled as a couple

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Ask Concatenation about Royal Heritage Haveli

Thank Concatenation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

PradipChudasama, Director of Sales at Royal Heritage Haveli, responded to this reviewResponded 1 August 2014

Dear Bridget,Thank you for your review on The Royal Heritage Haveli, this former Hunting Lodge of the family of Jaipur. Personally, I am very happy that my team in my absence has been able to look after you and all the other guests to their satisfaction... It's good to know that you were comfortable and enjoyed your stay with us. I just saw a reservation for December around Christmas, and we do look forward to your visiting us again. I am away on a trip to the States with my spiritual master, but do look forward to meeting up with you soon.Warm regards.

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Room Number 104 was what made us freak out. Beautiful painting work done on each n every nook and corner of the room so neatly done. Cleanliness and hospitality above par.

None the less, Prithvi, the chef makes you feel at home. From delicious cheese omelettes to king side club sandwiches to lovely stuffed paranthas with curd, you certainly dont have to go anywhere else for food hunting.... exquisite preparation.

Keep it up !!!

Overwhelmed.....Gaurav

Room Tip: Please check for the Royal Suites. Room 104 is awesome..... Rest are under renovation as told to us by the owner...hope they'll be up soon. Great stay indeed....

Stayed: July 2014, travelled as a couple

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Ask scintillatinggaurav about Royal Heritage Haveli

3 Thank scintillatinggaurav

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

PradipChudasama, Director of Sales at Royal Heritage Haveli, responded to this reviewResponded 25 July 2014

Dear Gaurav,It was our pleasure to have you stay at The Royal Heritage Haveli, this former Hunting Lodge of the family of Jaipur. We are happy to know that you enjoyed your stay with us, be it the room, the gardens, the ambience, or the food....Few other rooms are under renovation, as we need to repaint them every year or two as old properties develop cracks or water seepage now and again... this process of maintenance goes on every year for the upkeep of the property.Warm regards

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This is my second stay at this well run boutique hotel in Jaipur. The hotel is a grand old building with magnificent rooms that are all unique, spacious and luxurious. The hotel has a very nice swimming pool surrounded by lawns and greenery, in a relaxing and peaceful setting. You can dine either inside or outside. We chose to eat each night outside where the waiter staff remain a discreet distance but are available when required. The menu offers both Indian and continental food that I found excellent. The staff at the hotel are very friendly, providing valuable advice about the wonders of Jaipur and India. The rooms are immaculate with all facilities that any world travel might expect including free wifi, tea coffee making facilities, safe etc. We will be coming here again which is a recommendation in itself.

Room Tip: Ask about each room as they are all individual.

Stayed: July 2014, travelled as a couple

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Ask Piegel about Royal Heritage Haveli

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

PradipChudasama, Director of Sales at Royal Heritage Haveli, responded to this reviewResponded 25 July 2014

Hello Sir,Nice to have you back with us within the month... It was our pleasure, for you to have chosen The Royal Heritage Haveli and stay with us again amongst other hotels in Jaipur.We are glad to know that you were comfortable and enjoyed your stay with us. We look forward to your return to us along with your family in the coming months.Warm regards.

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The lush green garden of hotel’s exterior makes this place wonderfully amazing to have peace and quietness with delicious stay and dine facility. I stayed for one night over there and they treated me like a royal member. I liked their staff and customers services, and would like to give them 4 out of 5 stars. Good quality of sleep and clean bathrooms. No power failure at all.

Stayed: May 2014, travelled with family

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Ask GrainVodka about Royal Heritage Haveli

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

PradipChudasama, Director of Sales at Royal Heritage Haveli, responded to this reviewResponded 25 July 2014

Dear Guest,It was our pleasure to have you choose to stay at The Royal Heritage Haveli, this former Hunting Lodge of the family of Jaipur. It is good to learn that you were comfortable and enjoyed your stay with us.Warm regards.

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One out 12 day Rajasthan trip we started with jaipur and choose this property gingerly as I am not a big fan of boutique hotels...Turned out to be a luxurious start to a memorable holiday, our room was all blue beautiful and spacious, the service so good that you never once had to look around someone was always there to assist you guide you and ensure you were taken care of, I loved the food the bonfire chit chat with Pradeep and the two adorable dogs I think muffin and zoya. Once inside the hotel we were transformed into the royal era it's a lovely small property with lot of character. The open bar my husband loved and it was a place we wanted to come back to every evening after the arduous day in jaipur. The choices at breakfast and dinner are limited but quite sufficient more like home, on the other hand we stayed at ITC for a night and hated it because it was so impersonal and the only nice thing there was food so I would still ignore the limited options in food. Jaipur is a haven for food lovers anyway, loved the stay and the experience and totally recommend it.

Room Tip: Don't expect a star hotel but you like a luxurious and personalised home stay it's the best !

Stayed: January 2014, travelled with family

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Ask PJG606 about Royal Heritage Haveli

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

PradipChudasama, Director of Sales at Royal Heritage Haveli, responded to this reviewResponded 26 June 2014

Dear Guest,It was our pleasure for you to have chosen the Royal Heritage Haveli as your preferred place to stay while visiting Jaipur. It's good to know that you were comfortable and enjoyed your stay with us. I do remember and recollect your having to move out to another hotel as we were sold out, and could not accommodate your request for staying for an additional night. The period from October to March is a full and a peak season for us. We do look forward to your revisiting Jaipur someday soon.Warm regards

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