OU Athletics Customer Care Email us via our online form and we will respond as quickly as possible. If we cannot provide an answer to your question, we will put you in touch with the appropriate person within the OU Athletics Department.

OU Athletics Ticket OfficeFor information on disability seating and access to our sport venues, please call the OU Athletics Ticket Office toll-free at (800) 456-GoOU or visit the office located on the plaza level of the Asp Avenue Parking Facility.

University of Oklahoma Parking Services State-issued physical disability permit holders may use any physical disability parking space on campus during business hours. For gameday regulations, please call the OU Parking Office at (405) 325-3311.

The University of Oklahoma Athletics Department, its staff and gameday personnel are committed to providing complete accessibility to all facilities, fair and equal treatment of all patrons and guests, and meaningful compliance with the letter and spirit of the law.

We believe in working and planning together so that all Sooner fans have the same opportunity to utilize OU's facilities and to enjoy every event.

Football

The University of Oklahoma recognizes the needs of persons with disabilities, as defined by the Americans with Disabilities Act (ADA) of 1990, and continues to make every effort to accommodate individuals consistent with both ADA and State of Oklahoma accessibility mandates. In addition, the University of Oklahoma strives to accommodate the individual needs of guests with disabilities and has adopted the following ticket policies.

Accessible Seating A wheelchair user and companion will be permitted, subject to availability, to exchange tickets that they have purchased for accessible and companion seats in a manner that affords them reasonable accommodation and accessibility. Patrons who do not require wheelchair accessible seating but require other special accommodations may also exchange tickets for alternative locations that better accommodate their needs.

Season Tickets Season tickets in accessible locations that are held by current wheelchair users and their companions or patrons requiring special accommodations can be renewed in the same manner as customers without disabilities. Wheelchair users and their companion(s) shall be afforded seating locations from among the available wheelchair locations, subject to availability and applicable donation levels.

Single-Game Tickets Season tickets are currently sold out; the University of Oklahoma is unable to offer tickets for sale on a single game basis. If single game tickets are acquired by a patron with a disability during a special sale or otherwise, please see information on exchanging for accessible seating.

Exchanges If wheelchair accessible or special accommodation seating is needed, whether a ticket is purchased from the ticket office or otherwise acquired, a person may contact the Box Office Manager at (405) 325-2424 to arrange for the exchange of tickets in advance of the game or on game day. Exchanges can be made at the OU Athletics Ticket Office on the west side of Gaylord Family Oklahoma Memorial Stadium. Subject to availability, the ticket office will use its best efforts to provide accessible seating in a location comparable to the original tickets. Ticket exchanges are handled on a first-come, first-serve basis.

Likewise, a person who has ticket(s) in wheelchair accessible seating who does not need such seating must bring in their tickets for exchange prior to the game or on game day when Will Call opens to the OU Athletics Ticket Office on the west side of Gaylord Family Oklahoma Memorial Stadium.

Seats Reserved Exclusively for Individuals with Disabilities No season or individual game tickets for accessible or companion locations will be sold or exchanged to guests without disabilities (other than non-disabled companions).

Parking Disability parking on main campus is limited. Reserved disability parking is available for a fee and is located in the parking facility connected to the west side of the stadium. Please call OU Parking at (405) 325-3311.

Shuttle From LNC The disability shuttle originates at the Lloyd Noble Center and unloads on Asp Avenue, immediately west of the stadium, by Gates 1 through 4. Because of the high demand for the shuttle service, the service is restricted to those patrons who have a disability and one (1) caretaker for riders needing additional assistance. Patrons with a disability may ride the disability shuttle for $3 round trip. The shuttle runs three hours prior to kickoff and two afters following the conclusion of the game.

Elevator Passes The season ticket holder must provide a doctor's note stating that an elevator is required due to a medical condition. This letter must be presented to the ticket office prior to the day of the event. For more information, please call the OU Athletics Ticket Office toll-free at (800) 456-GoOU.

Guest Service Kiosks Kiosks are located near gates 1, 5, 7, 11 and 12 and in the east and west upper decks. The kiosks provide fans with a convenient location to obtain information, offer suggestions, voice concerns and request assistance during games.

Basketball

The University of Oklahoma recognizes the needs of persons with disabilities, as defined by the Americans with Disabilities Act (ADA) of 1990, and continues to make every effort to accommodate individuals consistent with both ADA and State of Oklahoma accessibility mandates. In addition, the University of Oklahoma strives to accommodate the individual needs of guests with disabilities and has adopted the following ticket policies.

Accessible Seating A wheelchair user and one companion will be permitted, subject to availability, to purchase or exchange tickets for adjacent accessible and companion seats in a manner that affords them reasonable accommodations and accessibility. Patrons who do not require wheelchair accessible seating but require special accommodations may also purchase or exchange tickets to better accommodate their needs.

Season Tickets Season tickets in accessible locations that are held by current wheelchair users and their companions or patrons requiring special accommodations can be renewed in the same manner as customers without disabilities. Wheelchair users and their companion(s) shall be afforded seating locations from among the available wheelchair locations, subject to availability.

Single-Game Tickets Subject to availability of accessible seating, the University will offer for sale single game tickets for wheelchair and accessible seats and companion seats to the same extent single game tickets are offered to customers without disabilities. If single game tickets are acquired by a patron with a disability during a special sale or otherwise, please see information on exchanging for accessible seating.

Exchanges If wheelchair accessible or special accommodation seating is needed, whether a ticket is purchased from the ticket office or otherwise acquired, a person may contact the Box Office Manager at (405) 325-2424 to arrange for the exchange of tickets. Prior to game day, exchanges can be made at the OU Athletics Ticket Office on the west side of Gaylord Family Oklahoma Memorial Stadium. Beginning two hours prior to tip-off, exchanges can be completed at the east box office at the Lloyd Noble Center. Subject to availability, the ticket office will use its best efforts to provide accessible seating in a location comparable to the original tickets. Ticket exchanges are handled on a first-come, first-serve basis.

Likewise, a person who has ticket(s) in wheelchair accessible seating who does not need such seating must bring in their tickets for exchange prior to the game or on game day when Will Call opens to the OU Athletics Ticket Office on the west side of Gaylord Family - Oklahoma Memorial Stadium.

Seats Reserved Exclusively for Individuals with Disabilities No season or individual game tickets for accessible or companion locations will be sold or exchanged to guests without disabilities (other than non-disabled companions of wheelchair users).

Animals No pets or animals of any kind are allowed in the facilities with the exception of animals used by disabled guests.

Box Office Locations Accessible box office locations are located on the west side of the north lobby and the north side of the east lobby.

Drinking Fountains Accessible drinking fountains located at sections E1 and W7. Both fountains have dispensers with cups.

Drop Off Locations Fans are permitted to drop off patrons at the main disability entrance located in the southeast parking lot.

Elevator An accessibility elevator, which is permitted by an elevator pass, is located at S4. The season ticket holder must provide a doctor's note stating that an elevator is required due to a medical condition. This letter must be presented to the ticket office prior to the day of the event. Please call the OU Athletics Ticket Office toll-free at (800) 456-GoOU or visit the office located on the plaza level of the Asp Avenue Parking Facility.

Parking The Lloyd Noble Center has many ADA parking spaces around the arena. The northeast, northwest, southwest, and southeast sections of the parking lot contain numerous accessible spaces including several spots that are van accessible. The majority of ADA parking is located on the eastside of the arena.

Restrooms Fully accessible men's and women's restrooms are located along the upper northwest concourse as well as one on the south end of the mid-concourse directly across the elevator. Directional signage is along the concourse to guide patrons to the correct locations.

Baseball

The University of Oklahoma recognizes the needs of persons with disabilities, as defined by the Americans with Disabilities Act (ADA) of 1990, and continues to make every effort to accommodate individuals consistent with both ADA and State of Oklahoma accessibility mandates. In addition, the University of Oklahoma strives to accommodate the individual needs of guests with disabilities and has adopted the following ticket policies

Accessible Seating A wheelchair user and one companion will be permitted, subject to availability, to purchase or exchange tickets for adjacent accessible and companion seats in a manner that affords them reasonable accommodations and accessibility. Patrons who do not require wheelchair accessible seating but require special accommodations may also purchase or exchange tickets to better accommodate their needs.

Season Tickets Season tickets in accessible locations that are held by current wheelchair users and their companions or patrons requiring special accommodations can be renewed in the same manner as customers without disabilities. Wheelchair users and their companion(s) shall be afforded seating locations from among the available wheelchair locations, subject to availability.

Single-Game Tickets Subject to availability of accessible seating, the University will offer for sale single game tickets for wheelchair and accessible seats and companion seats to the same extent single game tickets are offered to customers without disabilities. If single game tickets are acquired by a patron with a disability during a special sale or otherwise, please see information on exchanging for accessible seating.

Exchanges If wheelchair accessible or special accommodation seating is needed, whether a ticket is purchased from the ticket office or otherwise acquired, a person may contact the Box Office Manager at (405) 325-2424 to arrange for the exchange of tickets. Prior to game day, exchanges can be made at the OU Athletics Ticket Office on the west side of Gaylord Family Oklahoma Memorial Stadium. Beginning 1 ½ hours prior to first pitch, exchanges can be completed at the L. Dale Mitchell box office. Subject to availability, the ticket office will use its best efforts to provide accessible tickets in a location comparable to the original tickets. Ticket exchanges are handled on a first-come, first-serve basis.

Likewise, a person who has ticket(s) in wheelchair accessible seating who does not need such seating must bring in their tickets for exchange prior to the game or on game day when Will Call opens to the OU Athletics Ticket Office on the west side of Gaylord Family Oklahoma Memorial Stadium.

Seats Reserved Exclusively for Individuals with Disabilities No season or individual game tickets for accessible or companion locations will be sold or exchanged to guests without disabilities (other than non-disabled companions of wheelchair users).

Softball

The University of Oklahoma recognizes the needs of persons with disabilities, as defined by the Americans with Disabilities Act (ADA) of 1990, and continues to make every effort to accommodate individuals consistent with both ADA and State of Oklahoma accessibility mandates. In addition, the University of Oklahoma strives to accommodate the individual needs of guests with disabilities and has adopted the following ticket policies

Accessible Seating A wheelchair user and one companion will be permitted, subject to availability, to purchase or exchange for adjacent seats in a manner that affords them reasonable accommodations and accessibility. Patrons who do not require wheelchair accessible seating but require special accommodations may also purchase or exchange tickets to better accommodate their needs.

Season Tickets Season tickets in accessible locations that are held by current wheelchair users and their companions or patrons requiring special accommodations can be renewed in the same manner as customers without disabilities. Wheelchair users and their companion(s) shall be afforded seating locations from among the available wheelchair locations, subject to availability.

Single-Game Tickets Subject to availability of accessible seating, the University will offer for sale single game tickets for wheelchair and accessible seats and companion seats to the same extent single game tickets are offered to customers without disabilities. If single game tickets are acquired by a patron with a disability during a special sale or otherwise, please see information on exchanging for accessible seating.

Exchanges If wheelchair accessible or special accommodation seating is needed, whether a ticket is purchased from the ticket office or otherwise acquired, a person may contact the Box Office Manager at (405) 325-2424 to arrange for the exchange of tickets. Prior to game day, exchanges can be made at the OU Athletics Ticket Office on the west side of Gaylord Family Oklahoma Memorial Stadium. Beginning 1 ½ hours prior to first pitch, exchanges can be completed at the box office of Marita Hynes Field. Subject to availability, the ticket office will use its best efforts to provide accessible tickets in a location comparable to the original tickets. Ticket exchanges are handled on a first-come, first-serve basis.

Likewise, a person who has ticket(s) in wheelchair accessible seating who does not need such seating must bring in their tickets for exchange prior to the game or on game day when Will Call opens to the OU Athletics Ticket Office on the west side of Gaylord Family Oklahoma Memorial Stadium.

Seats Reserved Exclusively for Individuals with Disabilities No guests without disabilities (other than non-disabled companions of wheelchair users) will be allowed in any wheelchair accessible or companion seating.

Olympic Sports

Seating for these events is general admission for all patrons, including those in need of accessible seating. For more information contact the Box Office Manager at the OU Athletics Ticket Office at (405) 325-3315.

Questions?If you have any further questions please contact the OU Athletics Ticket Office at 800-456-GoOU.

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