Please read it carefully before buy this listing that you are buying digital product not the real item, all sell are final and due to nature of digital product, once the pattern is sent there will be no-refund

To get the pattern you need to go to the listing, add it to cart and checkout.Then you go yo your account (right upper side) and click "purchases" you will find the file ready to download.

After payment has been confirmed you'll be sent an email letting you know that their files are ready to download.You will also see a "Ready to download" button on your Purchases and Receipt pages.

If you have any questions please feel free to convo me at any time.

This item is a PDF pattern only and not a finished product. You will need PDF software to read this pattern (ie. Adobe Acrobat Reader or OS X Preview).

This kind of file is universally accepted by all digitally based equipment, can be used with any PC, Mac, Laptop, Tablet, E-Reader, Smart Phone, Iphone, Ipad, etc.

Due to the nature of the purchase, I am unable to offer refunds.

No coupon accepted and not returnable item.Meet the owner of ToppyTo

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Digital downloads

Digital downloads

File delivery

Your files will be available to download once payment is confirmed. Here's how.

Payments

Payments

We accept payments through PayPal and Etsy Direct Check Out.

Packages will NOT be sent until a payment has been received and has been confirmed as being cleared by Pay Pal. Customers are obliged to pay immediately upon placing an order. If payment has not been received within 24 hours, the transaction will be cancelled.

For custom orders, we will start making them after payment is received.

Please take note that if an E Check is used via Pay Pal there can be a lengthy processing time before funds are confirmed and cleared. If an E Check is used as payment for a custom order, we cannot begin to make your order until the funds have been cleared and confirmed.

You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

If you are having any issues with PayPal or Etsy Direct Check-Out, please do not hesitate to contact me and I will assist you in anyway that I can.

Once the item is placed in the mail it becomes the responsibility of USPS

I will not ship anything until payment has been received - no exceptions. Coupons and Direct checkout are not accepted for custom orders. Coupons are not accepted in already discounted items. Coupons are not accepted in PDF files.

Returns & exchanges

Returns & exchanges

I gladly accept cancellations

Request a cancellation within: 24 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Additional return information

I’m sorry but at this time cannot accept refunds or exchanges, please purchase seriously!PDF files are non refundable items.Factory sealed kits are sold "as is" . I have no control over these packages.I have no control over what happens to your package once it leaves my hands. I am not responsible for loss or damage during transit for domestic or international shipments. If you wish to purchase insurance contact me so I can set up a special listing for you. Insurance is only available for US shipments.

Additional policies

Additional policies

Custom orders will take extra days for production until shipping. For sweaters, boleros, poncho shawls and other big items, it will take 4-5 weeks. Please specify color choices and other details while ordering. Custom orders cannot be cancelled once a purchase has been made.

ABOUT YOUR PRIVACY

Privacy policyThis Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services Privacy policyThis Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

I rely on a number of legal bases to collect, use, and share your information, including:as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.Object. You can object to (1) my processing of some of your information based on my legitimate interests and (2) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, (Coral Guzman), am the data controller of your personal information as it relates to inquiries made or purchases you make through my Etsy Shop (ToppyToppyKnits). If you have any questions or concerns, you may contact me at (Toppytoppyknits@gmail.com).