Just blogged: ICANN shuts down new gTLD portal after finding more security bugs #icann #newgtlds #gtld

ICANN performs ongoing monitoring and analysis of our systems, including the Customer Service system. As part of this work, we recently identified potential vulnerabilities in the system used for Customer Service and the Knowledge Base (containing new gTLD articles and information). Patches are being provided to ICANN to address these issues. In the mean time, given that use of the Customer Service system was recently expanded, and now includes confidential applicant information, the decision was taken to move the system behind Citrix. This will provide for additional security for applicant information. We are now testing the installation. This should be completed in the next few days. This decision is a proactive measure. There have been no known compromises to the data, attacks or other actions by third parties (other than our own analysis).