The most common thing I hear when talking to owners of pet service companies is, “do you know someone who would be a good dog walker for my company.” It is hard to find good staff, and when things are stressful, most often it is from a staff member...

By Veronica Boutelle, dog*tec Dog Walking Academy co-founder and San Francisco Dog Walking Academy instructor We’ve all heard the “customer is always right” adage. But too often dog walkers take the idea a little too far, often bending over backwards for clients...

Jessica Dwyer Owner, Whiskers At Home Our client spotlight this month is Jessica Dwyer of Whiskers at Home, LLC in Bellvue Washington. Jessica is true professional and one of our favorite people in the industry. She has a 20 year history of caring for animals and...

Jacki Dobbs Owner, Muttsly's Pet Services Our client spotlight this month is Jackie Dobbs of Muttsley’s Pet Services in Lombard Illinois. Jackie is a smart business woman who has recently taken the big step of incorporating and taking her business to the...

I want to share a mentoring webinar I did for the National Association of Professional Pet Sitters entitled, “The Importance of Understanding the Financials of Your Business.” This is a subject which, for many of us, is a little scary; it certainly was...