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Latest Reviews

Tracey D. on 27 December 2010

The hotel rooms were fresh and clean and had good feeling to them also as the employees there. The location was ideal for sightseeing. You could rent bicycles from the reception. A pleasurable experience.

Stefano F. on 22 December 2010

The location and staff were fine. Room is quite, and spacious. Rooms were so great and clean sheets and a new towel everday. I asked them help me arrange the trip to Halong Bay, it was very nice and satisfaction. I hightly suggest this hotel.

Elizabeth Gawne . on 7 December 2010

The hospitality and security was great. The employees was really helpful and accomodating. I had an issue with my taxi driver trying to overcharge me. The employees came out and helped me with the taxi driver.

Customer Review on 7 December 2010

The hospitality and security was great. The staff was very helpful and accomodating. I had an issue with my taxi cab driver trying to overcharge me. The staff came out and helped me with the taxi cab driver.

Diana J. on 12 February 2010

Good tour agency, little bit pushy, but offers really good prices and very exact description of what you are booking. TThey are preparing your breakfast at any time, even when you are late (after 10 o'clock). Attentative staff.

Tong Xuan T. on 2 November 2009

We spent only 1 night to stay at Hanoi Astoria hotel but i have to say that it's unforgetable time of our family when staying there. It's a nice small hotel with nice room and spacious. Staffs are really kind, friendly and helpful when help us to organized Sapa Tour. Hotel has good location, just a couple of minute to walk Hoan Kiem lake and some shoping streets. The most special thing that hotel atmostphere is so warm and we feel as staying our family. We will come back this hotel after Sapa tour and would like to recommended someone who looking for accommodation in Hanoi. It's valued for your money!

Customer Review on 2 November 2009

We spent only 1 night to stay at Hanoi Astoria hotel but i have to say that it&'s unforgetable time of our household when staying there. It&'s a nice small hotel with nice room and spacious. Staffs are really kind, friendly and helpful when help us to organized Sapa Tour. Hotel has very good location, just a couple of minute to walk Hoan Kiem lake and some shoping streets. The most special thing that hotel atmostphere is so warm and we feel as staying our family. We will come back this hotel following Sapa tour and would like to recommended someone who looking for lodging in Hanoi. It&'s valued for your money!

Pham Vu Q. on 13 October 2009

The hotel very good location in the center of old quarter only 03 minute walk to hoan kiem lake, room clean, hot water and strong shower nice breakfast. , high speed internet, Wifi, staff very friendly and helpfull Manager. me and my family very enjoy Hanoi Astoria Hotel. ''' We will recommend all Friend ''''

Ching Yen C. on 15 August 2009

The average of the hotel is good and nice, the staff is nice too. The female receptionist is very nice and friendly and make me felt comfortable when i was travel alone. The tour they promote is not such good, for example 2day3Night trip Sappa where the sappa travel agency where summit hotel cheat me, where i paid for 2 star hotel room, but i just stayed in budget hotel where simply like a room in a bungalow, the room of 2 hotel is totally different, this make me so disappointed. When i return from Sappa to Hanoi, the agency me slept in a train where no air-cond at all and it is a extra cabin. But, when i back and comlaint to the receptionist, she immediately called to the travel agent and she let me stay in a deluxe room as applogize. She make me feel happy to stay in Astoria, but when the night i have to back, the guy's who work in night shift make me felf unhappy. He try to exchange my Dong to USD in very low currency rate, he try hard to persuave me, i hate this. Beside of the incident, overall of the hotel is excellent.

*
Hanoi Astoria Hotelrated
4.89 out of
5
based on
9 customer reviews. Submit your own comments for Hanoi Astoria Hotel using Facebook. Hostel reviews with a star rating are sourced from HostelBookers.

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