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Firstly, I have to say that the hotel pleasantly surprised me (for a 3-star hotel) for the following reasons: 1) The staff is very nice; 2) The room was quite big and comfortable; and 3) The connection and proximity to the zoo was fantastic.
At...More

My second visit in less than a year with my family. Proximity to the animals is the essence here. The resort is flexible with number of people in each chalet provided you are willing to rough it our with additional sofa beds. Great improvement in...More

First be very careful when booking in the hotel , you have to pay attention otherwise you might be charged extra for things that does not make sense
I booked a family chalet , on booking.com it did mention 2 adults and 2 children stay...More

Deluxe rooms provide very comfortable beds, lamps, toilets with high speed wifi. the mini fridge in the room is just perfect. the staff was very courteous and promptly responded to our needs like extra towels, brushes, bottled water etc. the zoo view rooms are just...More

We have booked a deluxe room with my 2 kids and husband. It was just suitable for us. I was not very happy with the service. there was no towels in the room, I have ask for it and then from the reception said, they...More