Category: User Centred

This is Part 3 in our series on what it means to be “public-centred”. It is an outline of my presentation to the Winkler Institute’s 2016 Justice Design Project group in August 2016. The third and last part of the presentation was focused on considering how putting the public first is relevant to justice and […]

This is Part 2 in our series on what it means to be “public-centred”. It is an outline of my presentation to the Winkler Institute’s 2016 Justice Design Project group in August 2016. After exploring why it was important to put the public first, the next question was HOW to put the public first. At […]

This post continues our series on what it means to be “public-centred”. Nicole Aylwin, Assistant Director of the Winkler Institute, invited me to participate in the Institute’s 2016 Justice Design Project in August 2016 by providing a short introduction to “Putting the Public First in the Justice System”. I was excited to participate and wondering […]

In our last post we began a series about why it is important to be “family-centred”. We quoted from a CBC Tapestry interview with Lisa Genova who turned to fiction as a way of exploring and understanding a person’s journey with dementia. During that interview, Ms. Genova talked about the importance of “reframing”. She quoted […]

One of the foundational principles of the BC Family Justice Innovation Lab is that it is “family-centred”. Most people would agree that the BC family justice system should focus on the needs of the people it is intended to serve – families. And yet, just want this means and how it can be accomplished is […]