Today’s spotlight shines on Shelby Systems’ newest Account Executive: JOHN CROWELL. John may be the latest addition to the Account Executive team, but he has many years of previous experience. Before partnering with Shelby, John held both sales and leadership roles for more than 15 years. He is a recent graduate from the Leadership Charleston…

Today’s spotlight shines on Shelby Systems’ Training Department Manager: BILL BALLOU. After almost two decades with Shelby Systems, Bill has trained on just about all of the Shelby software products over the years. He has been the department manager for the past 13 years. Bill has an extensive knowledge of Shelby products, he leads learning webinars and…

Today’s spotlight shines on veteran Shelby Systems’ Customer Support Specialist: SAM WELLS. After more than a decade with Shelby Systems, Sam Wells has supported all of the Shelby software products (even a few that are no longer offered). He currently supports: v.5, Mailroom, Head Quarters, ShelbyNext Financials, ShelbyNext Membership, ShelbyNext Giving, and Shelby’s premium product: Arena. You…

Today’s spotlight shines on long-time Shelby Systems’ Customer Support Specialist: Dan Davis. As a former school teacher, Dan enjoys the teaching aspect of what Shelby support entails. He finds it very satisfying to help a customer resolve a problem whether it ends up being a simple or complex issue. Dan provides support for a good…

Today’s spotlight shines one of our most experienced Shelby Systems’ Customer Support Specialists: Rachel Bomar. After 13 years of working with Shelby customers in support, Rachel Bomar is a “Jack-of-all-Trades” technician. She provides phone support, email, chat, Giving portal posts, helps to train new techs, tests features in the software, writes help documentation and assists with…