Enable “Media Device (MTP)” / “File Transfer (MTP)” when prompted or from the “Notification” area

Allow the computer to install any required drivers, if necessary

Open Samsung Smart Switch on the computer and allow it to connect with the phone

Open the File Explorer / File Finder on the computer

Navigate to the desired media files on your phone and copy them

Transfer the files in the desired backup location on the computer

Once done, eject the phone storage by dragging and dropping its virtual drive from the desktop and into the “Trash can” (Mac), or via system tray (PC)

You can now safely disconnect the phone from the USB cord

NOTE: To restore media files from a Mac or Windows PC, follow the exact same steps above except, when it comes to transferring files, transfer the backup files from the computer storage back to the phone storage to restore them.