Vietnam Complaint Vaude December 2012

Final REPORT OF COMPLAINT IN Vietnam AT FACTORY THAT SUPPLIES Vaude

In December 2012 FWF’s local complaints handler in Vietnam received a complaint. The complaint related to FWF labour standard ‘Legally Binding Employment Relationship’.

Two former workers of Vaude Vietnam contacted FWF’s complaints handler to raise that they had not been given back their insurance books by the HR department after their resignation from work. The workers stated that they had contacted the HR manager of the factory many times but that the problem had not been solved. The workers then sent a letter to the local trade union office.

With the efforts of FWF and the member company, the complaint was solved and workers confirmed that they received their insurance books in the end.