CompTIA A+ Certification 220-901 Support Skills

This 5-day A 2015 Part 1 event is a foundation-level course designed for IT professionals with around 1 year's experience, whose job role is focused on PC support.

Successful candidates will have the knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose, resolve and document common hardware and software issues, apply troubleshooting skills, provide appropriate customer support, and understand the basics of virtualization, desktop imaging, and deployment.

Target Audience CompTIA A is aimed at IT professionals with (or seeking) job roles such as Support Engineer, Maintenance Engineer, Desktop Engineer, Computer Administrator, or PC Support Analyst.

Pre-Requisites

Delegates must have basic experience of using a PC, Windows, and browsing the web. Specifically, it is recommended that you have the following skills and knowledge before starting this course:• Use a keyboard and mouse.• Recognize the main components of a PC and different data media such as USB drives and DVD.• Start the computer and navigate the desktop.• Use Windows Explorer to create directories and subdirectories and manage files.• Use Internet Explorer to view websites.

We can arrange to deliver all our public courses at your premises. In house training offers advantages over booking public courses including:

cost savings

avoidance of travel expenses

tailoring to meet specific needs

Simply fill out the form below or call our sales team.

Remember, we aim to beat any like for like quote you have received.

leave this field blank to prove your humanity

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Number of delegates:

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Notes:

Privacy Notice

In order to provide you with the service requested we will need to retain and use your contact information in accordance with our Privacy Notice. If you choose to provide us with this information you explicitly consent to us using the information as necessary to provide the request service to you. If you do not agree please do not proceed to request the service from us.

Marketing Permissions

Would you like to receive our newsletter and other information on products and services which we think will be of interest to you by email. We will always treat your information with care and in accordance with our Privacy Notice. You are free to withdraw this permission at any time.

Pre-Requisites

Delegates must have basic experience of using a PC, Windows, and browsing the web. Specifically, it is recommended that you have the following skills and knowledge before starting this course:• Use a keyboard and mouse.• Recognize the main components of a PC and different data media such as USB drives and DVD.• Start the computer and navigate the desktop.• Use Windows Explorer to create directories and subdirectories and manage files.• Use Internet Explorer to view websites.

We can arrange to deliver all our public courses at your premises. In house training offers advantages over booking public courses including:

cost savings

avoidance of travel expenses

tailoring to meet specific needs

Simply fill out the form below or call our sales team.

Remember, we aim to beat any like for like quote you have received.

leave this field blank to prove your humanity

Company:

Number of delegates:

Training location:

Time frame:

First name:

Last name:

Email address:

Phone number:

Notes:

Privacy Notice

In order to provide you with the service requested we will need to retain and use your contact information in accordance with our Privacy Notice. If you choose to provide us with this information you explicitly consent to us using the information as necessary to provide the request service to you. If you do not agree please do not proceed to request the service from us.

Marketing Permissions

Would you like to receive our newsletter and other information on products and services which we think will be of interest to you by email. We will always treat your information with care and in accordance with our Privacy Notice. You are free to withdraw this permission at any time.

I would like to receive marketing via email:

leave this field blank to prove your humanity

Company:

Number of delegates:

Training location:

Time frame:

First name:

Last name:

Email address:

Phone number:

Notes:

Privacy Notice

In order to provide you with the service requested we will need to retain and use your contact information in accordance with our Privacy Notice. If you choose to provide us with this information you explicitly consent to us using the information as necessary to provide the request service to you. If you do not agree please do not proceed to request the service from us.

Marketing Permissions

Would you like to receive our newsletter and other information on products and services which we think will be of interest to you by email. We will always treat your information with care and in accordance with our Privacy Notice. You are free to withdraw this permission at any time.

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