Today's Video: Using IBM Service Request on your mobile device This short, 2 minute video describes how you can review your PMR status and history from your mobile device by using the IBM Service Request (or SR) mobile implementation. Access SR through the IBM Support Portal . Note: On November 13, 2012, IBM made significant updates to the user
experience of its online problem submission process. This video reflects
these updates.
Details To find IBM Service Request (or SR), go to the IBM Support... [More]

Today's Video: Using IBM Service Request to review PMRs from the web This short, 2 minute video describes how you can use IBM Service Request (or SR) to view your PMRs on the web. Access SR through the IBM Support Portal . Note: On November 13, 2012, IBM made significant updates to the user
experience of its online problem submission process. This video reflects
these updates.
Details To find IBM Service Request (or SR), go to the IBM Support Portal at http://support.ibm.com . Click the "Service... [More]