Crozscore:

Crozscore:

Software Description:

Reply.ai is an enterprise level bot building and management platform that makes business to consumer communication less inconvenient. We facilitative business to consumer communication at scale, allowing businesses to optimize and grow conversations with their customers across channels, markets, and languages, all while maintaining the highest security standards.

We work with NIKE, Starbucks, KIA, Prudential, Ad Council, Hilton, and others.

Software Description:

Cien is a mobile app that you engage with every day to get info and advice that drives the right sales behavior via a user-friendly interface with screens tailored for reps, managers, and executives. Cien’s AI engine takes your CRM data and continually predicts what will happen next in the sales cycle and provides guidance on what you should do now to close the sale. Everything is measured in real time so if the facts change, the forecast changes as well.

Cien evaluates your sales team’s individual attributes such as closing skills, product knowledge, and work ethic. It also tracks your company’s macro environment which includes competition and seasonality, as well as the overall team mood. Additionally, it factors in the quality and potential of your leads and pipeline.

Cien measures and predicts the characteristics that drive productivity to determine their importance for your company given its current situation. Don’t repeat the old playbook when facts on the ground are different. Cien highlights where the low hanging fruit is for each team member and role, and makes it easy to commit to and track the impact of key initiatives.

Software Description:

Shift Technology is reinventing insurance claims processing with AI. Our fraud detection solution Force provides a decision-making platform speciﬁcally designed for insurance fraud handlers to scale their capacity to detect a wide spectrum of fraudulent behaviors. Since launching our technology in 2014 out of Paris, we've raised over 12 million dollars, opened offices in Singapore and Hong Kong, and have already signed contracts with more than 35 insurers throughout Europe, Asia, and the Americas covering P&C, travel, and health business lines.

Features:

Multi-User

Notifications

External Integrations

Customer Management

Contact Management

Dashboard

Analytics

Features:

Referral Tracking

Conversion Tracking

Data Export

Data Import

API

Data Visualization

Dashboard

Multi-User

Notifications

External Integrations

Forecasting

Analytics

Features:

Analytics

Dashboard

Data Visualization

Notifications

Multi-User

Data Export

Data Import

Summary:

Enterprise chatbot platform

Reduce your customer support volume with chat automation

Communicate with your customers at scale on messaging

Summary:

No key features associated with this application.

Summary:

No key features associated with this application.

Yearly

$39.001 user(s) / month

Included in plan:

Access to the Cien App

Monthly

$49.001 user(s) / month

Included in plan:

Access to the Cien App

FAQs:

No FAQs associated with this application.

FAQs:

Does this service offer an API?

Yes.

Does this service offer guides, tutorials and or customer support?

Cien offers quick-start guides, in-depth tutorials, and has a customer support team ready to answer any questions.

Does this service offer multi-user capability (e.g. teams)?

Yes.

What are some applications this service is commonly used in tandem with?

Salesforce

Does this service integrate with any other apps?

Yes.

What is this service generally used for?

Cien is primarily used for B2B SaaS sales teams who wish to increase their sales productivity

What platforms does this service support?

Web apps and native mobile apps

Who are the main user groups of this service?

Sales teams, managers, and leaders

FAQs:

Does this service offer guides, tutorials and or customer support?

The service includes a team at Shift Technology comprising of data scientists and project managers. Additionally, during the initial POC phase, there are workshops and trainings to help the end-users understand and use the solution.