FACULTY/STAFF

The Technology Guide brims with information on educational technologies, student computing resources, basic security concepts, and SU’s technology policies. It includes a campus map that users can browse for technology resources like public computer labs and email stations. Through the Guide, users can receive messages and notifications sent from ITS, and connect to ITS and other users.

To access the Technology Guide, go to the iTunes App Store or the Google Play Store and search for "Syracuse University Guides." Or, visit the Guidebook SU Guides page to have the download link sent to you via text message. Install the SU Guides app, and then download the Technology Guide. You can also view the guide on the web through the SU Guides mobile site.

Students living in Syracuse University residence halls can now get a sounder night’s sleep. In response to requests from numerous students, Information Technology Services (ITS) reconfigured all the wireless access points throughout the residence halls to turn off their blinking LED lights. This reconfiguration is consistent with practices at other universities, hospitals, and similar institutions.

ITS has been preparing for the coming semester and working hard to put world-class technology at your fingertips. There are a bunch of things you can do to jumpstart your digital connections to campus. Some you can do now, and others are goodies you’ll want to find as soon as you get here.

As part of the Campus Framework, the University will make an extensive slate of renovations to a variety of academic spaces on campus. This summer alone, the University will invest more than $9 million to make that happen.
A variety of technology upgrade projects are underway in classrooms, study spaces and teaching laboratories this summer. Combined, the Division of Information Technology Services (ITS) and Campus Planning, Design and Construction (CPDC) are working to update technology and academic spaces in more than a dozen buildings on campus.

As a benefit of Syracuse University’s campus agreement with Microsoft, current employees can subscribe to Office 365 ProPlus for free for use on their personal computers and devices. The campus agreement is negotiated and administered by Information Technology Services.

The offices of Telecommunications and Network and Wiring Services, divisions of Information Technology Services (ITS), will be very busy working on a large number of summer projects, some of which are likely to be affected by labor action at the University’s primary telephone service provider. Accordingly, this email provides SU departments with advice regarding the timeline for requests for telephone and networking changes that need to be completed before the start of the fall 2016 semester.

May 19, 2016, marks the fifth Global Accessibility Awareness Day (GAAD). The purpose of GAAD is to get people talking, thinking and learning about digital (web, software, mobile and desktop) accessibility and users with different disabilities. Information Technology Services (ITS) encourages you to set aside a few minutes to experience the impact of accessibility in your digital assets. Participate in GAAD by taking the #NoMouse Challenge.

As summer approaches, Information Technology Services (ITS) reminds you that hackers and phishers are busier than ever. For some time, the University has been experiencing extensive phishing attacks. These attacks are getting more frequent, cunning and malicious. This story has more information, including practical advice for protecting your data, your devices, and the University's online assets.

Ransomware attacks, in which criminals disseminate malware that encrypts and locks down computers, and then demands the owners pay a ransom to get their data and machines back, are a growing threat. The FBI estimates that ransomware will be a billion dollar business in 2016. You’ll want to check out the recent SU Today article about ransomware. In it you’ll get advice on:
• How to defend yourself—and the University—from ransomware and other threats
• How to know if ransomware has infected your device
• What to do if have been infected
• How to get help

The University seeks to ensure that all people, regardless of individual ability or disability, can effectively access University communications and technology. Information Technology Services (ITS) has announced its Spring 2016 training schedule, and new Walk-in IT Accessibility Help Desk hours.

December 9, 2016

ResearchComputing.syr.edu spotlights successful compute-intensive work and provides a technical overview of the variety of computing resources available to researchers from all disciplines at the University. The site helps faculty and students understand how they can best take advantage of those resources.

If you need computing power to advance your research, you'll find it here.

Information Technology Services (ITS) offers a variety of resources for using technology to ensure accessibility for all members of the Syracuse University community. Read more.