Extensions for Zoho CRM

Add more features to your Zoho CRM or integrate with other business applications.

Zendesk for Zoho SalesIQ

Primary tabs

Tabs

Extension Details

Zendesk for Zoho SalesIQ

One stop application for customer support and ticketing that help you organize and resolve tickets.

0

(0)

You can now maintain and organize all your support interactions in one place. This integration allows you to navigate between both accounts smoothly and access information across both applications, giving you the combined benefits of Zendesk's smooth ticket management and SalesIQ's intelligence.

Key features:

Manage chats and tickets efficiently:Choose whether chats shouldbe manually converted to support tickets by agents or whether they can be automated based on your configuration.

Organize and sequence requests with labels: Agents can set the priority, status, classification, and department for each chat converted to a request.

Easy access to information across chat and helpdesk:When chatting with a customer, agents have quick access to other requests that the customer has made through Zendesk. Knowledge of any past or ongoing requests provides context that helps agents to give more effecient support.

Signature chat button: Add a signature chat button to support email sent from your Zendesk account.

Resources:

Customer Reviews

0

(0)

Partner Details

Zoho Corporation

4141 Hacienda Drive Pleasanton, California 94588, USA

At Zoho, software is our craft and passion. We create beautiful software to solve business problems. Over the past decade of our journey, the Zoho suite has emerged to be a leader in the cloud and on your devices. As much as we love software, it is our people and our culture that are our most valuable assets. Our people spend years mastering the craft.