Abstract

Using Brunswik’s (1952) lens model framework, Hammond (1965) proposed interpersonal conflict theory to explain the nature, source, and resolution of disagreement or “cognitive conflict” between parties performing judgment tasks. An early review by Brehmer (1976) highlighted the potential of this approach in, for example, understanding the structure of cognitive conflicts, and the effect of task and person variables on judgment policy change and conflict resolution. However, our bibliographic and content reviews from 1976 to the present day demonstrate that research on cognitive conflict using the lens model has declined sharply, while research on “task conflict” has grown dramatically. There has also been a shift to less theoretical precision and methodological rigor. We discuss possible reasons for these developments, and suggest ways in which lens model research on cognitive conflict can be revitalized by borrowing from recent theoretical and methodological advances in the field of judgment and decision making.

This is an electronic version of an article published as Dhami MK, Olsson H (2008). Evolution of the interpersonal conflict paradigm. Judgment and Decision Making 3(7):547-569 01 Available online at: http://journal.sjdm.org/