Rowlinson GCCORSET Details

Delivery Information

When will I get my item? See our Rowlinson Delivery Information Page for details. Please note Rowlinsons Products are only available for delivery in Mainland UK with certain Postcode Restrictions.

Customers should be made aware that the product is a self-assembly item and will be delivered in kit form. Instructions for assembly will be enclosed with the products
Confirmation is required that the customer understands that the delivery to their property will be made to the nearest point that is adjacent to the roadway and clear of obstruction. Carriers will not move product around or through the property. Our carrier will contact the customer by telephone prior to delivery to confirm details and agree a suitable delivery date. All dates quoted for either delivery or contact are approximate. Rowlinson Garden Products will not accept any liability for any delay in delivery for any reason.

Please Note

Deliveries are to UK mainland only. Deliveries are made on Monday – Friday only (No weekend deliveries). Delivery times are between 8am and 6pm No specific time of day can be given. Customers must be available to check and sign for the delivery except when Rowlinson Garden Products have received written confirmation from the customer that the item can be left without a signature.

Customers Must Be Aware of The Following Criteria

Is the address on a made up (Tarmac) road? For delivery of large items is the road at least two lorry widths. There must be enough room for a 25ft 7.5t lorry (i.e. the size of a bin lorry or fire engine) to be unloaded. Can a lorry park within six metres (20 ft) of the property? Are there cars parked on both sides of the street and if so would this cause problems for lorry access? If a customer's delivery address is not accessible by our carrier’s standard delivery vehicles (25ft / 7.5 Tonne Lorry) Rowlinson Garden Products reserve the right to charge reasonable costs of providing a smaller delivery vehicle or confirm that the order cannot be accepted.

INFORMATION NEEDED TO COMPLETE YOUR ORDER

If the delivery fails due to the criteria set above not being met inaccurate customer details or the buyer fails to take delivery (except in circumstances where it is beyond the buyers reasonable control or it is the fault of Rowlinson Garden Products). Rowlinson Garden Products reserve the right to: Charge reasonable cost of storage and redelivery once the reason for the initial failure has been rectified. Or resell the goods at market value and charge the original buyer any expenses occurred in the storage or reselling. Should the item resell at below the market value any shortfall will be charged to the original buyer.

Returns Requirements

Customers can request a collection or exchange of a product if the request is received by Rowlinson Garden Products within 28 days of delivery providing that the product is returned as sold no assembly or preparation (painting etc) having been attempted and the complete product is in its original packaging. Rowlinson’s require written confirmation (fax or email) from the retailer for any collection exchange or order cancellation

Postcode Restrictions

Due to circumstances outside of our control, delivery of Rowlinson / Grange Garden Products is unfortunately NOT available to a small number of Postcodes which you will find listed below.

Excluded Postcode Areas

Postcode

Area

BT

Northern Ireland

-

Eire

GY

Guernsey

IM

Isle of Man

PO 31-41

Isle of Wight

JE

Jersey

KW15, 16, 17

Orkney

ZE

Shetland

HS

West Isles Outer Hebrides

PA20, 41-49,60-75, 77, 78

West Isles Inner Hebrides

KA27

Isle of Arran

KA28

Isle of Cumbrae

PH41-44

Hebrides

TR21-25

Scilly Isles

Home Delivery Information

Delivery will be by 1 man, 2 man or Hiab/Forklift depending on product size and weight:-

Order / delivery requirements:

Customers should be made aware that the product is a self-assembly item and will be delivered in kit form.

Instructions for assembly will be enclosed with the products.

Delivery to the property will be made to the nearest point that is adjacent to the roadway and clear of obstruction.

Carriers will not move product around or through the property.

Our carrier will contact customers by phone prior to delivery to confirm details and agree a delivery date.

All dates quoted for either delivery or contact are approximate.

Rowlinson / Grange Garden Products will not accept any liability for any delay in delivery for any reason.

PLEASE NOTE: Deliveries are to UK mainland only.

Deliveries are made on Monday – Friday only (No weekend deliveries).

Delivery times are between 8a.m. and 6 p.m. No specific time of day can be given.

Customers must be available to check and sign for the delivery except when Rowlinson / Grange Garden Products have received written confirmation from the customer that the item can be left without a signature.

Delivery Requirements

To enable effective delivery the customer must confirm the following;

Is the address on a made up (Tarmac) road?

For large items that require hiab/forklift delivery is the road at least 2 lorry widths.

There must be enough room for a 25ft 7.5t lorry (i.e. the size of a bin lorry or fire engine) to be unloaded.

Can a lorry park within 6 metres (20 ft) of the property?

Are there cars parked on both sides of the street and if so, would this cause problems for lorry access?

Failed Deliveries

If the delivery fails due to the criteria set above not being met, inaccurate customer details or the buyer fails to take delivery (except in circumstances where it is beyond the buyers reasonable control or it is the fault of Rowlinson / Grange Garden Products).

Rowlinson / Grange Garden Products reserve the right to: Charge reasonable cost of storage and redelivery once the reason for the initial failure has been rectified. Or resell the goods at market value and charge the original buyer any expenses occurred in the storage or reselling. Should the item resell at below the market value, any shortfall will be charged to the original buyer.

Disclaimer

All delivery times and dates especially next working day and weekend delivery times are always provided as a guide and are not 'guaranteed'. Trading Depot will not be liable for any costs incurred by any such delays waiting for goods. Trading Depot advises strongly against booking Tradesmen until after goods are safely received and checked for this exact reason.