‘The thing that interests me is not the technology, but what people try to do with it’

‘For the majority (…) the main motivation is recognition: they want the acknowledgement of their peers for doing good work that they enjoy’

‘Can we really survive in a world of volunteers?’

‘Gutenberg did not know that his invention would aid Protestantism. Similarly, mobile phone manufacturers did not foresee how texting would become such an important feature of their products. The multiple social changes catalysed by the internet are just as unpredictable.’

‘We are witnessing the birth of a different way of approaching how we organise ourselves, one that offers significant opportunities to improve how we work, consume and innovate’