The Importance of High-Touch in a High-Tech World

As the world around us goes digital, the importance of human engagement becomes more important. Despite all of the talk about artificial intelligence, the Internet of Things, robotics, voice technology and even the blockchain, the effectiveness of any of these advances will depend on leadership, one-to-one interaction, the approach to risk and corporate culture.

Join Jim Marous, co-publisher of The Financial Brand and the owner and publisher of the Digital Banking Report, as he shares how to interweave humanity with technology.