TripAdvisor Traveler Rating:

1.05Cleanliness

3.05Location

1.05Rooms

1.05Service

2.05SleepQuality

1.05Value

1.05

“The hotel from hell”

May 08, 2014Melonie S, Chincoteague

First they tried to put me in a room under construction, six rooms later I was given one that had towels that were more black than white. Not sure if they were just really dirty or very stained, but either way I did not wish to use them. I was supposed to stay three nights, left early the next morning.

Read management response to this review.

Management response from HospitalityMgr, Manager

we are extremely sorry about the contraction but we just got renovation done we had new furniture that came in that day and also the desk person was fairly new that maybe the reason why she did not know witch room was reedy .also mam I m sorry about the towels but usually we have very good towels in all my rooms but I wish you would of told me right then we would of took car e of it also we likedted to see witch towels you were talking about the reason why is we have no towels in the hotels like that but again we were sorry about the situation please try to come back to us and let us give you the best service.
Thank You
Rachael
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