Xbox 360 Wireless Gaming Receiver for Windows

The Xbox 360 Wireless Gaming Receiver for Windows lets you connect up to four wireless headsets and four wireless controllers to a PC running Microsoft Windows XP with Service Pack (SP2) or a later version of Windows.

Connect the receiver to a Windows 10 PC

Insert the USB connector into a powered USB 2.0 or 3.0 port on the computer.

Windows 10 will automatically install drivers for the receiver. Once you see the pop-up notification that the drivers have been installed, you can connect your wireless accessory.

A green light on the receiver indicates that the unit is working.

Turn on the Xbox 360 wireless accessory that you want to use with your receiver.

On the receiver, press the connect button. The light flashes green.

On the wireless accessory, press the connect button. For example, on the wireless controller, the connect button is on the back.

Green flashing lights on the accessory and on the receiver indicate that the device is trying to establish a connection. When the lights stop flashing and remain lit, the accessory is connected. For example, on a wireless controller, one of the lights around the Guide button will remain lit.

Open a game or the Xbox app and test your accessory by pressing a button, pulling a trigger or moving a stick on the wireless controller.

Turn on the Xbox 360 wireless accessory that you want to use with your receiver.

On the receiver, press the connect button. The light flashes green.

On the wireless accessory, press the connect button. For example, on the wireless controller, the connect button is on the back.

Green flashing lights on the accessory and the receiver indicate that the device is trying to establish a connection. When the lights stop flashing and remain lit, the accessory is connected. For example, on a wireless controller, one of the lights around the Guide button will remain lit.

Troubleshoot the Xbox 360 Wireless Gaming Receiver for Windows 10

The green light on the receiver does not illuminate

When you plug the Xbox 360 Wireless Gaming Receiver for Windows into a USB 2.0 or 3.0 port, the green light on the receiver doesn't light up. This can occur because:

The Wireless Gaming Receiver is not plugged correctly into the USB port.

The Wireless Gaming Receiver device driver is not working as expected, or Windows 10 is out of date.

The USB hub is overloaded.

Solutions

Check the USB connection. Make sure that you've connected the Wireless Gaming Receiver for Windows to a powered USB 2.0 or 3.0 port on the computer. The best way to verify the connection is to unplug the Wireless Gaming Receiver from the USB port and then plug it in again. If the light still doesn't illuminate, try connecting the receiver to a different USB 2.0 or 3.0 port on the computer.

Check for Windows 10 updates:

On the Start menu, select Settings.

Select Update & security.

Select Check for updates. If there are any updates available, Windows will automatically install them.

Once your device downloads and applies the update, try using the receiver again.

Notes

Refer to your game documentation for information about how to configure accessories for a specific game.

Drivers for Xbox controllers and accessories are included with Windows 10, so you won't have to download or install software other than Windows 10 updates.

Troubleshoot the Xbox 360 Wireless Gaming Receiver for other versions of Windows

The green light on the receiver does not illuminate

When you plug the Xbox 360 Wireless Gaming Receiver for Windows into a USB 2.0 or 3.0 port, the green light on the receiver doesn't light up. This can occur for several reasons:

The Wireless Gaming Receiver is not plugged correctly into the USB port.

The Wireless Gaming Receiver device driver is not working as expected, or the driver is out of date.

The USB hub is overloaded.

Solutions

Check the USB connection. Make sure that you've connected the Wireless Gaming Receiver for Windows to a powered USB 2.0 or 3.0 port on the computer. The best way to verify the connection is to unplug the Wireless Gaming Receiver from the USB port, and then plug it in again. If the light still doesn't illuminate, try connecting the receiver to a different USB 2.0 or 3.0 port on the computer.

Check the device driver. Follow these steps to make sure you have the latest driver:

Open Device Manager. To do this, follow these steps:

For Windows 8 and Windows RT

Swipe in from the right edge of the screen, and then tap Search. Or, if you're using a mouse, point to the lower-right corner of the screen and click Search.

Type devmgmt.msc, and then tap or click Device Manager in the search results.

For Windows 7 and Windows Vista

Click Start and then click Run.

Type devmgmt.msc in the Run box, and then click OK.

In the list of different devices, locate the entry for XBOX 360 Peripherals.

Tap or click the plus sign (+) to the left ofXBOX 360 Peripherals to show all the peripheral devices for Xbox 360 that are attached to the computer.

Check the USB port device. USB hubs can only supply power for a limited number of USB devices. It's possible that your USB hub can't provide sufficient power for all the devices that are plugged into it. Note The USB ports on the back of a PC are typically powered ports. The USB ports on the front of a PC may not be powered ports.

To avoid exceeding the amount of power that the USB hub can provide, follow these steps:

Connect the Xbox 360 Wireless Gaming Receiver for Windows directly to a powered USB 2.0 or 3.0 port on the back of the computer.

Verify that the green light on the Wireless Gaming Receiver lights up.

If these steps resolve the problem, we recommend that you move the other USB powered devices to a powered USB 2.0 or 3.0 hub.