Where I visit the recently opened Amazon Books bookstore in Chicago and clearly witness that the latest Amazon threat is not online. This physical Amazon store offers a great customer shopping experience.

Anne-Marie Kovacs

Hi, I’m Anne-Marie, seeker of the story-behind-the-story, promoter of indie anything, admirer of design, inquisitive observer of human behavior, merciless critic of unfortunate customer experiences and acute receptor of customer pain points. A marketing and business strategist by profession and consumer by human factor, I’m forever in search of the shopping, dining, entertaining or traveling experience that will truly delight me. Not as easy to find as one would think, now, is it?