For over 15 years, consultants, both internal and external, have relied on Peter Block's landmark best seller, Flawless Consulting, to learn how to deal effectively with clients, peers, and others. Using illustrative examples, case studies, and exercises, the author, one of the most important and well known in his field, offers his legendary warmth and insight throughout this much-awaited second edition. Anyone who must communicate in a professional context (and who doesn't) will use the lessons taught in this book for years to come! Download and start listening now!

BK_PENT_000036

Listener Opinions

Laura | 2/8/2014

" Read this years ago, and again for a college course I edited...love this guy. "

Lindsay | 1/14/2014

" This book is really basic, which is good for peoples in different industries. Would have like to have read more procedural steps and processes "

Tim | 7/3/2013

" Nice and basic. Easy to read. Strong emphasis on the "soft-side" of consulting engagements and interaction with clients, as opposed to other books I've read which are more technical in nature. "

Daun | 4/30/2013

" Practical "

Stephen | 10/14/2012

" Read NOV 2001 "

Tom Behr | 7/26/2012

" THE #1 book you should read if you want to become an effective consultant. "

Chris | 7/20/2012

" Concise, accessible, and relevant! Great reference book that reread frequently. "

AK | 6/10/2012

" straightforward and accessible; a good reference. "

David7466 | 2/5/2012

" It's pretty repetetive and I've only just begun. I think this is something that could have been condensed to a booklet or pamphlet. "

Liz | 11/25/2011

" In a very easy and clear way, Block gives us a first approach on consulting in several industries, areas, etc. Very useful. "

Meg | 7/3/2011

" This is actually a really useful book, although I wish there was more information about concluding the consulting relationship. Even if you're not officially a consultant, this has great tips for effectively managing a project over which you officially have no control. "

loafingcactus | 8/29/2010

" A tedious read, but very important information presented logically and completely. "

Jerry | 2/27/2008

" This book was required reading for internal consultants in my company. An excellent book. "

Janet | 11/26/2007

" Good reference book for consultants. Peter Block is a standard. "

Walker*Management*Library | 11/8/2007

" Recommended by Professor Nancy Hyer "

Christyna | 8/19/2007

" I had a newer copy and found it invaluable to my practice. I lent it out two years ago and have only just replaced it with this score from Amazon's marketplace. I am looking forward to renewing my acquaintance with this book! "

Laurie | 1/6/2007

" Authentic and realistic. "

Meredith | 6/28/2006

" I'm always hard-pressed to find value in qualitative books about business "soft skills." However, I did appreciate the focus on remaining authentic with clients. "

JoAnn | 9/11/2005

" Contains valuable insight regarding some of the more difficult dynamics in client/consultant relationships. Practical and written with a light-hearted touch. Includes a chapter on internal consulting. "

Other Titles by Peter Block:

About the Author

Peter Block is the author of several bestselling books, including the first two editions of Flawless Consulting, Stewardship, Community, and TheEmpowered Manager. He is a partner in Designed Learning, a training company that offers workshops designed by Block to build the skills outlined in his books.

About the Narrator

Grover Gardner (a.k.a. Tom Parker) is an award-winning narrator with over eight hundred titles to his credit. Named one of the “Best Voices of the Century” and a Golden Voice by AudioFile magazine, he has won three prestigious Audie Awards, was chosen Narrator of the Year for 2005 by Publishers Weekly, and has earned thirty-seven Earphones Awards.

[ShoppingCartItemsAddedOnMerge] audiobook(s) were left in your cart from a previous visit, and saved to your account for your convenience. You may view or remove these audiobooks on the shopping cart page.