Reminder to read ads before making booking requests.

Part of the reason why I don't allow instant booking is because so few riders take the time to read the pick up and drop off locations. I often have to reject booking requests because people make them and then ask to be picked up or dropped off far away from the place I have listed. Before I accept any booking now, I always confirm and re-confirm that people are comfortable with the pick up and drop off locations listed. This is a waste of time for them and for me so I would appreciate it if the app could remind riders to review this information before booking. Thanks!

Comments

Great idea! I wonder if this could be a one-time thing for a new user's first booking though? I find the passengers who ask for custom pickup locations are the ones who are new to Poparide. I'm not sure this is necessary for passengers once they understand how the program works.

When I get a random pickup / drop off request (sometimes for a different place, sometimes for a different day, sometimes for both!), I usually send something like:

"Hi, I see you're new to Poparide. Welcome! Please understand that Poparide is a ride sharing app where drivers post trips they'll be taking including the pick-up and drop-off locations and times. Passengers are welcome to join these trips, but Poparide isn't a ride-on-demand app. Drivers generally don't have a lot of flexibility when it comes to the location or time of pick-ups or drop-offs."

It would be great if a message like this could pop-up for new users in particular!