Self-Service App - Rent Balance

Last updated:
10.05am, Monday 6th April 2020 by Lynne McKenzie-Juetten

The rent balances on the Thenue App are currently being updated as it is the end of the financial year and therefore may not be showing the correct balance. In addition the payment postings for Universal Credit did not arrive as anticipated last week, these are due this week and will be updated as soon as received. We wanted to make tenants aware of this to prevent unnecessary calls and we will have the correct balances displayed within the next few days.