Service Rates

Effective from 1st October 2017, Okuma Australia's standard rates for Field Service (Mechanical & Electrical), Applications Support and Training are:

Products

All Okuma, Fanuc RoboCut, RoboJob, LNS, other.

Fields

Mechanical, Electrical, Applications and Training

Basic Labour rate

$160 per hour (minimum 1 hour) and thereafter in 15 min blocks

Overtime (normal weekdays)

$240 per hour (one hour blocks for first 3 hours)

On-site before 7:00am and after 6:00pm

$320 per hour (one hour blocks for work beyond 3 hours)

The maximum overtime in one period is 6 hours

Weekends and public holidays

$480 per hour in one hour blocks (continuous to a maximum of 6 hours in one period)

Callout fee by Motor Car

$100 flat (all occasions)

Callout rate by Air flight

Flight cost +5% plus $80 per hour airport to airport time, return.

Accommodation will be daily room fee +5%

Service Enquiry

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Real People, Real Passion - Discover Okuma

Innovative technology, quality manufacturing and complete service and support are certainly a part of the Okuma experience. It's our People however that truly define Okuma. It's their passion, integrity, loyalty and extensive experience and knowledge that ensure we deliver leading-edge solutions coupled with enduring partnerships.

Our team gives you immediate access to decades of industry experience and a network of local and global machine tool experts.

We partner with you from our very first meeting, guide you through project planning and support you throughout implementation, training and after-sales care.