Job Description

Provides secretarial and administrative support in a hospital, clinic or laboratory environment.

Qualifications

High school diploma or equivalency and four years secretarial experience or equivalency required; knowledge of medical terminology; strong word processing and spreadsheet software skills; demonstrated organizational, human relations, and effective communication skills also required.

Preferred: Two years of experience in a hospital, clinic or laboratory setting. Patient registration or related experience also preferred.

This position is patient sensitive.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Essential Functions

Provides administrative support to clinicians, supervisors and departments by coordinating calendars, scheduling meetings and appointments.

Provides additional general office and clinical support such as answering phones and responding to calls, greeting and directing visitors/patients, filing, copying, making travel arrangements and opening and processing mail.

Problem Solving

The incumbent may be required to prioritize tasks received from multiple staff members and determine the order of importance. The incumbent must use discretion and judgment when scheduling appointments, screening calls, coordinate procedures, tests and other treatments as it relates to the patients care. The incumbent may coordinate work processes with other departments, community, governmental or regulatory agencies and must understand the objective and policies governing the activities of the department and be able to effectively communicate this information to interested parties.