Closed caption the closed caption on my tv is turned on. When I go to the menu to turn it off, the caption option in the setup menu is not available. It is grey (unavailable) not white (available). When I go to other inputs, (DVD, Game) it is available there, but not turned on. How do I make it available to turn off, or even reset to the original factory settings to get this off my screen, it is driving my crazy!!!! Please help.

1 Suggested Answer

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If the closed caption is shaded out in the menu,
this usually means closed caption is not an option. Closed caption can
not be turned on if the TV is on component, RGB, DVI, Or HDMI inputs. The closed caption will need to be turned on by using the set-top box or other device that is connected to TV inputs. or if the tv is connected directly to the cable line or anteanna

Hi,
The Subtitle option is available only with the connected devices like DVD Player, Blu-ray Disc Player etc. The option avaialble in the TV is known as Closed Caption. The Closed caption option can be turned off by selecting the options below:
Press Menu button on the TV Remote.
Select, Setup settings.
Then select Caption Vision option to OFF.
This option is for turning off the Closed Caption option in the TV to OFF. For disabling the Subtitle option in the connected devices like DVD Player and Blu-ray Disc Player, press the SUBTITLE button on the supplied Remote continuously to select OFF.
In few of the TV broadcasting channels the Subtitles cannot be turned OFF as this is being broadcasted with the channels.
Good Luck!
KenSolutions

Are you using a cable/satellite box or just basic cable service?When you go to the menu what options become available to you?

If the following options are present-picturesmartlocksetupcc

If not try to press both the volume buttons on the front of the TV at the same time and see if the above options become available.If so use the channel down button on the front of the tv to scroll to "cc"

Once CC is highlighted use the volume + button until it says CC off.

If these menu options don't become available please reply what options are shown.

Captioned programs are marked in TV listings by "CC". so press the cc button on the remote and the closed caption option will be applied.press that cc button again to turn off the closed caption option.1) Check the size and manufactured year of your television. If it was made after 1993 and is larger than 13 inches, it has a closed captioning system built into it. Otherwise, you may need to purchase a separate closed caption system, which are available at a number of online outlets.

2)Turn on your TV and access the menu for closed captioning. The precise location of the menu varies by television set. Most are accessible by pressing the "Audio" or "Set Up" menu on your remote, then scrolling down to the "CC" or "Closed Captioning" option. Check your owner's manual for precise instructions.

3)Turn the closed captioning option to the "On" position. It will then run closed captions for every program that broadcasts them. Newer sets may allow you to adjust the size, font and colors of the closed captioning letters to fit your individual tastes.

4)Tune to a particular program for a few minutes to make sure the closed captions are working. Note that while many broadcasts run closed captioning, not all of them do. If the captions don't appear, check your TV listing to ensure the program includes them.

5)If you're watching aDVdon your TV, access the DVD's "Set Up" menu. It should have captioned options, which allow you to show captions in English and possibly other languages as well.

Determine if closed captioning is available on the program that you've selected. In your program guide, the letters "CC" should appear at the end of the description.Locate the closed captioning option on your remote. Some remotes have a "CC" button that you simply need to push to activate closed captioningLocate the closed captioning option in your television's menu if there is no "CC" button on your remote. To do this, push the "menu" button on the remote control. The closed captioning option will probably be in the same section as the language function.Set the closed captioning option to "on." Within several seconds, you should see the text appear on your screen.To use closed captioning for DVDs, look for the "CC" label on the lower back section of the DVD case where it lists audio information. Turn on your TV's closed captioning and you should see the captioning like you do on a television program. Alternately, some DVDs include English subtitles that you can turn on in the setup/language menu of the DVD.
Thank you.

It sounds like you have the closed captioning turned on. Your remote control may have a button marked 'CC'. If so, press the button repeatedly until the words disappear. If you do not have a CC button then you will have to go into the TV's menu, also called setup on some sets, and turn the closed captioning off.

Some TV will not display close caption in HD mode. This is why its Grey out in HD mode. If you switch to regular input, i can bet you your close caption will not be Grey out. The problem you are having is your cable box has close caption enable. You must go into the cable box menu and turn caption off. In some box you may have to call your cable provide for assistant.

look on top and behind of the monitor you will find buttons for your TV then follow this steps:
The Setup menu lets you configure the TV to fit its surroundings and your preferences. To access the Setup menu, press MENU, and then select Setup from the Main Menu.closed caption options are:
CC Setting Lets you choose the way closed captioning information appears on the screen.
Off No captioning information displayed.
On Always Captioning information shown always, when available.
On When Muted Displays captioning information, when available, whenever the TV?s sound is muted by pressing the MUTE button. The captioning information is not displayed when the sound is not muted. Make sure all of the options for closed caption are off press exit and you are good to go.