Operations management is the activity of managing the resources which are devoted to the production and delivery of products and services. The operations functions is the part of the organization that is responsible for this activity. Operations managers are the people who have particular responsibility for managing some, or all, of the resources which comprise the operations function. The operations manager can also be called administrative manager or store manager, depended on what kind of company it is.

The three core functions of any organization are” • The marketing(incl. sales) function >> responsible for communicating the organizations products/services to it markets >> generate customer request. • The product/service development function >> responsible for creating new and modified products and services >> to generate future customers requests for service. • The operations function >> responsible for fulfilling customer requests for service throughout the production and delivery of products and services.

Support functions:
• The accounting and finance function >> provides information for making economic decisions. • The human resource function

Working effectively with the other parts of the organization is one of the most important responsibilities of operations management

Operations management responsibility to support functions is primarily to make sure that they understand operations needs and help them to satisfy these needs.

Operations management in smaller organizationsLarge companies may have the resources to dedicate individuals to specialized tasks but smaller companies often cannot, so people may have to do different jobs as the needs arises. Advantage >> in smaller organizations people want to contribute...

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...2014
Name
Cheris Hoh
ID
17474171
Name
Peng Ruisi
ID
17235420
Name
Ho Wai Ley
ID
17663937
Title
OM should be operational and not strategic! (argue your answer)
Keywords
WordCnt
932
This essay analyzes the functions of Operational Management in its different levels of strategies, and concludes that Operational Management should be both operational and strategic as it requires both to be a well developed and successful, as to allow the company to grow and increase their profits.
Introduction
Operational management is the design and process whereby goods and services are successfully delivered to customers. It involves designing of goods, services, and the process that creates them; it also involves day-to-day management of the processes as well as the on-going improvement of goods, services and processes. (Collier 2012-2013, 3) This involves both strategic planning as well as operations strategy.
Strategic planning is a process of determining long-term goals, policies, and plans for an organization. Its objective is to achieve goals even if there may be unforeseeable circumstances.
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...Operationmanagement
Nike's Operationsmanagement concerned about forecasting, controlling, designing, operating, and scheduling business operations in the production of Nike foot ware. Its excellent management that has been developed and ameliorated during the long term operation has enabled that business operations to be efficient and at the same time using as few resources as required. It is also effective in terms of satisfying customer demands, and thus it has become one of the key issue that Nike develop prosperously despite the fierce competitions with other foot ware giants such as Adidas, Reebok, Puma, etc. The operationmanagement system includes manufacturing and production systems, equipment maintenance management, production control, industrial labor relations and skilled trades supervision, strategic manufacturing policy, systems analysis, productivity analysis and cost control, and materials planning.
Nike started with dispersed production strategy as it is too small to construct its own production line and cannot support to recruit a large number of staff as well, especially in USA.. Every thing has both sides, and such strategy become its superiority in later time. It invited European designers to design for Nike sport shoes, then produce them through Asian manufacturers. It was its utmost...

...Introduction:-
Operationsmanagement is an area of business concerned with the production of goods and services, and involves the responsibility of ensuring thatbusiness operationsareefficientin terms of using as little resource as needed, andeffective in terms of meeting customer requirements. It is concerned with managing theprocess that converts inputs (in the forms of materials, labor and energy) intooutputs (in the form of goods and services).
significance and recent trends in operationsmanagementOperations traditionally refers to the production of goods and services separately,although the distinction between these two main types of operations is increasinglydifficult to make as manufacturers tend to merge product and service offerings.More generally, OperationsManagement aims to increase the content of value-added activities in any given process. Fundamentally, these value-adding creativeactivities should be aligned with market opportunity (seeMarketing) for optimalenterprise performanceTo be able produce professional managers capable of fulfilling strategic roles withinbusiness and government enterprises the need for the practice of operationsmanagement cannot be forgone. Operationsmanagement is very important inbusiness operations since it forms the heart of the organisation by controlling...

...﻿OPERATIONMANAGEMENT
Question 1
Briefly explain the activities in OperationManagement.
Operationsmanagement refers to the activities, decisions and responsibilities of managing the resources which are dedicated to the production and delivery of products and services.The part of an organisation that is responsible for this activity is called the operations function and every organisation has one as delivery of a product and/or service is the reason for existence.
Operations managers are the people who are responsible for overseeing and managing the resources that make up the operations function. The operations function is also responsible for fulfilling customer requests through the production and delivery of products and services.
Although the operations function is central to any organisation, it is only one of the three main core functions, the others being marketing and finance. The marketing function is responsible for communicating the organisation's products and services to its markets and researching customer wants and needs.The finance function is responsible for providing information to assist in economic decision making and the overall management of financial resources.
Question 2
Compare and contrast between Traditional Management & Total Quality Management....

...TO WHAT EXTEND IS OPERATIONSMANAGEMENT A STRATEGIC ACTIVITY? Be sure to give examples and views of literature.
Paton, Clegg, Hsuan and Pilkington, (2011), defined Operationmanagement as the activity of managing the resources of the organization that deliver goods and services. The activity is mainly to implement system and processes that are repeatable, consistent and reliable. Process design was first introduce by Frederick Taylor, who believe in rationalism and who wrote rules and procedures for unskilled workers to follow so as to replace uncertainty with predictability. All operations have similarities; they all transform input resources into output products, and however they differ in their characteristics which are; the volume of the output, the variety of the offering, the variation and the degree of visibility. Operationmanagement is in everyday life and is said to be a strategic activity as it has to do with the creation of product and services, which is the core competence area of any businesses. It covers such a wide range of activities that the performance of any businesses, depends on it, this no matter if in the manufacturing or in services activities. It is for this reason that operationmanagement is seen as being at the heart of the competitive strategy, thus a strategic activity. In the next paragraphs I will talk about how the...

...Health Care OperationsManagement Roles and Goals
Understanding every concept within a health care facility allows management to ensure that the organization is operating efficiently, in which it ensures that all patients are receiving the adequate care that is needed. The need for operationsmanagement is essential in a health care facility as it provides structure within an organization. This paper will defineoperationsmanagement, and describe the roles and goals of health care operations managers. I will also discuss which role of operationmanagement is most important and why.
Operationsmanagement focuses on the effective management and resources and activities that produce or deliver the goods and services of any business (The University of Alabama Business, 2011). Operation manager’s responsibilities are to manage employees, materials, equipment, and information resources that a business need to produce and deliver its goods and services (The University of Alabama Business, 2011). According to Langabeer, “Healthcare operationsmanagement is a discipline that integrates scientific principles of management to determine the most efficient and optimal methods to support patient care delivery (Langabeer, 2008).” This is...

...OperationsManagement (McDonalds Case Study)
INTRODUCTION - OPERATIONSMANAGEMENT:
Operationsmanagement can be defined as the planning, scheduling , and control of the activities that transform inputs into finished goods and services. In other words, it is ‘a field of study that focuses on the effective planning , scheduling, use, and control of a manufacturing or service organisation through the study of concepts from design engineering, industrial engineering, and management information systems, quality management, production management, accounting, and other functions as the affect the operation.’ (APICS Dictionary, 1995)
Operationsmanagement concerns making the most efficient use of whatever resources an organisation has so as to provide the finished goods or services that its customer need in a timely and cost effective manner. (Barnett ,1996).
Operationsmanagement is related with the strategy of the organisation. In this coursework, we will demonstrate the relationship between the operationsmanagement and the strategy of the organisation with the help of a corporate entity.
The corporate entity chosen is McDonald's Corporation.
COMPANY BACKGROUND
McDonald's Corporation is the world's largest chain of fast-food restaurants. The business...