Cannot see newly added dimension members in EPM excel

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I have a strange issue where a user cannot see the newly added dimension members of an unsecured dimension from EPM excel. The user has same task profile and data access profile as other users who can see these new members. The DAP of the user is AdminMbrAccprf.

This user tried logging in from other machines and was able to see those members. Other users logged in this user's machine and they were also able to see all the required members.