Here are some frequently asked questions

I’ve already arrived in Australia. Can I still apply through NAB’s migrant banking channel?

No unfortunately you can’t however you can apply to open an account by visiting a NAB branch. You can only apply through the migrant banking channel when opening a bank account in Australia from overseas.

Can I receive my NAB Debit Card before I arrive in Australia?

No, you can’t, unfortunately. Your NAB Debit Card will be delivered to the NAB branch that you nominate when you complete your online application.

How do I organise an appointment with a NAB banker when I arrive?

Your Welcome Letter, which you’ll receive by email after you apply online, will contain the details of your nominated branch, the name of your NAB banker and will outline what you need to do to organise an appointment.

Do I have to open both a NAB Classic Banking account and a NAB iSaver account together?

No, you don’t. You can simply open a NAB Classic Banking account. You can’t open a NAB iSaver account on its own, unfortunately, as it needs to be linked with a NAB Classic Banking account.

Can I give my Australian employer my account details before I arrive in Australia?

Yes, you can. You simply need to provide them with your new NAB account details, provided with your Welcome Letter, which you’ll receive by email after you apply online.

Does every NAB branch have a specialist migrant banker?

Not all NAB branches have specialist Migrant Bankers, after we process your application our Migrant Banking team will direct you to a branch that does.

If you have any questions please contact the NAB Migrant Banking team on +613 8634 1393 9am to 5pm AEST Mon – Fri or send us an email