Need to reinstall 2500 lexmark ink printer, dis drawer was broken before I got to restall progarm.
I entered the correct required blanks to pay for the 9.99$ service, but it was not accepted. I would like to know why. All is correct.
Thanks Carol Arnold

Hi there I don't know why you rated my solution as 'inappropriate'. You said you wanted to re-install your printer and I gave you the link to free drivers. Please come back to me if I misunderstood your question. Sometimes the question is not clear but we can only give a solution based on what we have been told.

What exactly is the problem that you have? What service were you being asked to pay for?

Hi there I don't know why you rated my solution as 'inappropriate'. You said you wanted to re-install your printer and I gave you the link to free drivers. Please come back to me if I misunderstood your question. Sometimes the question is not clear but we can only give a solution based on what we have been told.

What exactly is the problem that you have? What service were you being asked to pay for?

1 Suggested Answer

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Try to check your ink levels. On your computer, go to Start menu > Programs > Lexmark 2500 Series folder > Lexmark Solution Center. If ink levels are substantial for printing, go to the Maintenance tab and select Clean to fix horizontal streaks. It could be due to clogs and dirt in the cartridge nozzles caused by long periods of non-usage.If the light continues to flash for both cartridges, try to replace both cartridges with different known working cartridges or better yet, replace them with new genuine Lexmark supplies.

Try to reset by remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels. Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts or a faulty printing head.

Hello, hope i can help. Glad you tried all these things. Sorry they did not help. Is the printer set as the defaukt printer in your settings. Sometimes this can be the isue. You should have an icon for your printer in my computer. Right click on it and go to properties. Is the printer set to work offline?? This can affect printing too. If this does not help, you need to check if it is installed correctly by going to control panel, selecting system, then hardware, then device manager for printer and scroll down list and make sure it says it is working correctly, with no exclamation marks or errors. If you find some, you need a new driver from lexmark website. If no errors, we need to look at further issues then. Good luck, post back if not resolved please. Cheers lilacgerry

Some third party cartridges will not work with your printer as they are remanufactured from used cartridges.
It is more expensive to buy genuine Lexmark ink, but atleast you know it will work.
You may try reinstalling the driver before buying new ink.
I hope this helps.
Good Luck.