Use the central web-based portal to answer, delegate, archive, search and re-use translator queries. The database is searched automatically when logging a new query to re-use existing feedback - knowledge is never lost and duplicate work is reduced. Queries can be pushed out to other team members, ensuring effective dialogue between stakeholders.

Flexible workflows

Minimize administration by connecting SDL smartQuery with project management systems or internal client systems to completely align your existing processes. Queries are managed through customizable 'workflow routes', which define where they are assigned or delegated and who answers them.

Secure management

Query searches can be made across all projects or restricted to a single client. This enables targeted knowledge management whilst maintaining confidentiality. Receive valuable statistics on clients or projects with the high-level overview dashboard so you can effectively manage queries and content quality.