Mail and Distribution Services

For all mail being sent to University residence halls, please follow the directions below.
Please use your full name as registered to the University, no nicknames please.
Please do not mail or address packages directly to the residence hall, they will be denied.

For all envelopes and packages sent through the U.S. Postal Service (USPS) :

Student Name

C/O The University of the Arts

320 S. Broad St.

PHILADELPHIA, PA 19102

Residence Hall (e.g. Spruce Hall) - ROOM #

For all envelopes and packages sent commercial carriers:
(UPS, FEDEX, DHL or private courier service such as flower deliveries or perishable items)

Cut-Off Times
To meet our overnight vendors' pickup times, all packages must be in the mail center by these times for same-day pickup:

U.S. Post Office: 3 p.m.

UPS Packages: 2 p.m.

Presort Mail: 1 p.m.

The staff needs at least 24 hours notice for any mailing of 1,000 pieces or more. Any shipments of 100 lbs or more must be scheduled prior to their arrival. Please consult with Distribution Services for these options before sending us your package.

Package Room Located in Juniper Residence Hall

Hours: Monday - Friday
9:30 a.m. – 4:30 p.m.

Please note:We do not accept deliveries during the weekend, holidays, or during University breaks.
Packages that are delivered after 5PM will not be accepted and returned for delivery the next business day.
Please do not use Fed-EX Home, they are strictly residential.
For all inquiries regarding delivery, please have tracking number ready.
For any mail questions, please contact Distribution Services directly at 215-717-6950

Mail FAQs
Q: What time is the cutoff for U.S. mail?
A: Mail must be in the mail center by 3 p.m. for same-day processing.

Q: What time does the U.S. mail arrive from the Post Office?
A: The mail is picked up from the Post Office daily at 8 a.m.

Q: What happens if I have a large mailer to be sent out? What do I do?
A: Please contact Distribution Services in advance so that they can prepare and have the opportunity to discuss mailing options with you.

Q: When do overnight packages arrive at the mail center?
A: Priority packages are generally received between 9 a.m. and 12 p.m. Standard packages are received between 12 p.m. and 3 p.m.

Shredding
The staff handles shredding as well. For assistance, please e-mail your request to the staff.

Paper Supplies
All orders for copy paper should be placed through the W.B. Mason website. Distribution Services orders generic stationary and most paper supplies for the University.