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One of the best hotels I have stayed in. Unique in design, excellent location, amazing views, everyone in the hotel overly pleasant. A short maybe 10 minute walk to the metro. Even the hotel restaurants are nice and reasonably priced which is unusual for the nicer hotels. When checking in, the receptionist noticed on my passport that it was my...

Dear guest
Diez Hotel Colombia welcomes your comments, which is very important to our continuous improvement efforts and commitment to our customers.
Take us with you because you are already in our hearts. We are not just a Hotel we are an Unforgettable Experience .
Best regards

My boyfriend and I reserved three nights at this hotel in Medellin. The customer service was top notch. Daniel, in particular, was incredibly helpful- he helped us to book a tour, gave us suggestions on where to walk/eat, and he helped us to locate a bag that we had accidentally left in the hotel lobby two days before. The only...

Dear Guest.
Thank you very much for choosing Mid Ten Colombia as host of his recent trip to Medellin. It is a pleasure to know how much I enjoy their stay with us. Let me thank you for your comments, as they will help us to improve and continue to provide a five star service to our guests.
Thanks for...

Overall we enjoyed our stay at Diez Hotel. It is beautifully decorated, it's located within walking distance from a lot of restaurants, bars and shops, and we found the staff friendly and helpful.
However, there were a few negative aspects that I have to point out. The internet service is really poor, every time you leave the hotel you have...

Good Morning
Diez Hotel Colombia welcomes your comments expressed,thanks for those wonderful words. which is very important to our continuous improvement efforts and commitment to our customers.
I hope again to enjoy your company at our facilities
best regard

Firstly, this hotel is located in the Medellin's best district, Lleras. Just outside there are 100s of restaurants, shops and bars within an easy walk. There are many other hotel options also.
The hotel rooms are big, however the bathroom design offers limited privacy the beds are covered in a carpet, which is used by previous guests and likely not...

Dear Guest.
We regret what happened during your stay. We are very attentive to solve the problems with each of the areas involved.
We hope to present at an upcoming stay. And offer the best service.
Best Regards

normally i would give a rating of "very good" but thanks to the unfriendly receptionist (a guy, forgot his name) i have to rate only average.
needed to wait for about 20 min. to get my room bcs the receptionist didn´t want to give me a room with view towards the city as requested in one of the top floors....

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Management response:

Dear guest
Diez Hotel Colombia welcomes your comments, which is very important to our continuous improvement efforts and commitment to our customers.
Take us with you because you are already in our hearts. We are not just a Hotel we are an Unforgettable Experience .
Best regards.

Modern amenities with a very Colombian feel. First I should say all rooms have an amazing view. And since the floors start from the 6th floor, you can't go wrong. Each floor is dedicated to a different region of Colombia- so the decor is slightly different and there are even window cases displaying each regions details. I loved it because...

Dear Guest.
First of all let me thank you for choosing Diez Hotel Categoria Colombia. Our mission is to make your stay as perfect as possible exceeding the expectations of our guests at all times and it is with great satisfaction that thanks to feedback we fulfill during your stay. It is thanks to the dedication and commitment of our...

The Diez Hotel is a great deal in the heart of the part of Medellin where you want to stay, El Poblado, which is a fun, very safe, charming part of town with loads of bars, restaurants, parks, galleries, shops, nice architecture, and great views towards the rest of the city. The area is definitely where you want to be...

Good Morning
Diez Hotel Colombia welcomes your comments expressed,thanks for those wonderful words. which is very important to our continuous improvement efforts and commitment to our customers.
I hope again to enjoy your company at our facilities
best regard

Lets start with the positives: Fantastic location and some good facilities inc. steam room and sauna.
The negatives: Very rude and unfriendly staff who made us feel very unwelcome. The rooms are dated. House keeping took up to 3-4pm on some days. Additional towels and robes required multiple phone calls and took up to 2 hours (we spoke Spanish). The...

Dear Guest.
We regret what happened during your stay. We are very attentive to solve the problems with each of the areas involved.
We hope to present at an upcoming stay. And offer the best service.
Best Regards
Katherine Tobón
Directora de Mercadeo Electrónico
574-4-4481034

Positives - location is in the trendy El Poblado near the park, restaurants and shops with great views on either side. The breakfast is plentiful and options are good, rooms were clean but average in size and layout. Bellman was very helpful.
Negatives - We had some serious issues at initial check-in with our request to have a queen size...

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Hotel Style:

#2 Luxury Hotel in Medellin

#3 Spa Hotel in Medellin

#4 Business Hotel in Medellin

#6 Romantic Hotel in Medellin

#8 Family Hotel in Medellin

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