Located in San Mateo, Extended Stay America San Francisco - San Mateo - SFO is convenient to Leo J. Ryan Park and Mariners Point Golf Center. This hotel is within close proximity of San Mateo County Event Center and Hillsdale Shopping Center.

Rooms

Make yourself at home in one of the 137 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.

Rec, Spa, Premium Amenities

Make use of convenient amenities such as complimentary wireless Internet access, barbecue grills, and discounted use of a nearby fitness facility.

Dining

For your convenience, a complimentary breakfast is served daily.

Business, Other Amenities

Featured amenities include laundry facilities, a safe deposit box at the front desk, and coffee/tea in the lobby. Free self parking is available onsite.

noisy bed and chair. Very small room, especially for a handicap person.

Allowed our dog

noisy bed and chair. Very small room, especially for a handicap person.

Good 8.0

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Posted by Verified Hotel Guest,
Aug 10 2013

The location.

The air conditioner/heater emitted an awful smell and was filthy, I can only describe the smell as rotting food or something like that, so I did not use it.

Good overall, but the cooler/heater needed to be cleaned or perhaps replaced.

The location.

The air conditioner/heater emitted an awful smell and was filthy, I can only describe the smell as rotting food or something like that, so I did not use it.

Good overall, but the cooler/heater needed to be cleaned or perhaps replaced.

Mediocre 3.0

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Posted by Accounts,
Jul 29 2013

My plane was delayed and I arrived late.The door was locked so I had to call.I was given a smoking room and requested nonsmoking. When asked to change room was told have to pay for upgrade because it was through PL and it's smoking only.Had to show proof.

My plane was delayed and I arrived late.The door was locked so I had to call.I was given a smoking room and requested nonsmoking. When asked to change room was told have to pay for upgrade because it was through PL and it's smoking only.Had to show proof.

Poor 1.0

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Posted by Ernest,
Jul 12 2013

It was close to the highway.

We were unable to check in. The front desk closed at 10PM and their emergency contact phone did not work. No one picked up the main hotel phone line either (including when Priceline called to find out what was going on).

We tried to stay here, but due to the hotel's front desk being closed from 10PM - 6:30AM, we could not check in. We couldn't even get into the building since you had to have a room key just to get to the front desk. The emergency phone outside of the front door had a sign on it to dial zero if you needed assistance, but the phone only gave a busy signal and would not dial out. I would never stay here; if you lose your room key after 10PM, you'll be sleeping on the street from what I can tell and if you have problems with your room or other guests after 10PM, good luck with that!

It was close to the highway.

We were unable to check in. The front desk closed at 10PM and their emergency contact phone did not work. No one picked up the main hotel phone line either (including when Priceline called to find out what was going on).

We tried to stay here, but due to the hotel's front desk being closed from 10PM - 6:30AM, we could not check in. We couldn't even get into the building since you had to have a room key just to get to the front desk. The emergency phone outside of the front door had a sign on it to dial zero if you needed assistance, but the phone only gave a busy signal and would not dial out. I would never stay here; if you lose your room key after 10PM, you'll be sleeping on the street from what I can tell and if you have problems with your room or other guests after 10PM, good luck with that!

Poor 2.0

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Posted by Anonymous,
Jun 26 2010

We arrived to find our 'nonsmoking' room smelled like an ashtray and only after refusing to sleep in it did they move us to another room that didn't smell like an ashtray but instead smelled like a urinal. The place was filthy. The carpet was so vile and dirty we didn't want the bottom of our feet or even our shoes to touch it. Even inside of the cabinets smelled. There was hair around the bathroom. There was no service to clean the rooms or make the beds (which was not explained when we booked the room nor when we checked in). The place felt more like a welfare hotel or a homeless shelter than it did a $*/night hotel. The staff was incredibly unfriendly and unhelpful -- almost implying that the problems were our fault.We arrived to find our 'nonsmoking' room smelled like an ashtray and only after refusing to sleep in it did they move us to another room that didn't smell like an ashtray but instead smelled like a urinal. The place was filthy. The carpet was so vile and dirty we didn't want the bottom of our feet or even our shoes to touch it. Even inside of the cabinets smelled. There was hair around the bathroom. There was no service to clean the rooms or make the beds (which was not explained when we booked the room nor when we checked in). The place felt more like a welfare hotel or a homeless shelter than it did a $*/night hotel. The staff was incredibly unfriendly and unhelpful -- almost implying that the problems were our fault.

Poor 2.0

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Posted by Anonymous,
Jun 7 2009

This is the worst ever - here's a list of the things wrong: sink and bathtub drains plugged, 4 people booked in room and there were 2 glasses and 3 mugs, double mattress pads placed on queen sized beds, mattresses were very noisy any time you moved, mattresses, bedspreads, drapes, carpet were extremely outdated as well as dirty, no ice machines (were told that there were no ice machines because there was a refrigerator in all rooms with ice trays (ours had 2 ice trays!), the towels were were paper thin, no maid service, there was the remenants of used coffee in the coffee maker, shower curtain was filthy and the tv remote would turn the tv on but nothing else - called office and it was replaced - but still did not work. I would NEVER stay here again ever!!!!!This is the worst ever - here's a list of the things wrong: sink and bathtub drains plugged, 4 people booked in room and there were 2 glasses and 3 mugs, double mattress pads placed on queen sized beds, mattresses were very noisy any time you moved, mattresses, bedspreads, drapes, carpet were extremely outdated as well as dirty, no ice machines (were told that there were no ice machines because there was a refrigerator in all rooms with ice trays (ours had 2 ice trays!), the towels were were paper thin, no maid service, there was the remenants of used coffee in the coffee maker, shower curtain was filthy and the tv remote would turn the tv on but nothing else - called office and it was replaced - but still did not work. I would NEVER stay here again ever!!!!!