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The location is perfect and the lobby looks nice, now the rooms are tiny. I travel with my husband and our 5 month old baby, so we brought our own mini playpen for him to sleep in that it's about 2ft by 3.5 ft. Well between that and our luggage we could not walk/move within the room. The matress is...

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Thank Monique R

Saira P, Gerente at Hotel San Pedro, responded to this review

Dear Customer
Thank you for having given me your valuable comments about your
Last visit to our Hotel San Pedro, which certainly helped me to review
And to make the necessary adjustments to guarantee the quality of service
Which we strive to achieve.
I am very sorry for this bad experience so I offer you a sincere apology, personally I...

Wifi didnt work in my room, reception desk doesnt speak English, thanks god I was with my Mexican friends. Also my friend left his phone in the room and it was gone. Never again. Trust me, stay away from this hotel

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Thank Dawid W

Saira P, Gerente at Hotel San Pedro, responded to this review

I am grateful to have sent you your valuable comments on your
Last visit to our Hotel San Pedro, which certainly helped me to review
And to make the necessary adjustments to guarantee the quality of service.
I am very sorry for this bad experience so I offer an apology, personally I will take care of giving solution to the...

I stayed in this hotel twice. The first time there were no problems. The second time we took all of our belongings down to reception so they could keep them until we left town. They said it was no problem. When we returned from excursions my backpack was gone. Inside my backpack was my laptop. It was never recovered. The...

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Thank Pescadito13

Saira P, Gerente at Hotel San Pedro, responded to this review

Dear Customer, accepts my more sincere excuse personally I will take charge attending and giving solution since it has not been brought me, he would be grateful it was allowing us to put us in touch with you, with information on to what name it did his reservation, I number of assigned room and date of stay to be able...

This was a horrible experience. The room is too small, but that is the least of the problems. Not hot water, the bathroom with jacuzzi was really dirty. The pillows were dirty and smelled, couldn't sleep because of the hard bed. They woke us up and we did ask for that service. I don't recommend it.

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Thank Erika M

Saira P, Gerente at Hotel San Pedro, responded to this review

Dear customer, I send a cordial greeting from Hotel San Pedro Puebla, Mexico . Thank you for taking the time to give us your valuable feedback .
Please accept my apologies for the inconvenience and disappointment. It is through constructive criticism such as yours that we were able to take steps to correct and thus ensure that such situations do...

Well lets start with the positives..it's very central and it has a balcony..now the negatives.
We have been traveling through Mexico and had some AMAZING stays in hotels along the way experiencing the great mexican hospitality.., then we arrived at Hotel San Pedro! When we checked in they immediately wanted payment, not that it was the worst thing they did...

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Thank Andy L

Saira P, Gerente at Hotel San Pedro, responded to this review

Dear Customer:
I send a cordial greeting from Hotel San Pedro Puebla, Mexico . Thank you for taking the time to give us your valuable feedback .
Please accept my apologies for the inconvenience and disappointment. It is through constructive criticism such as yours that we were able to investigate and can take steps to correct and thus ensure that...

I would say bit overpriced for what they are offering. Little bit old-fashioned, I can image this was top, but 20 years ago. Also the room was bit dirty as well as around the pool outside. Very bad warm water stream and the water was smelly.

Nice hotel, very centric one block away from the Zocalo, good parking. The highlight of the hotel is its location, lots of restaurants around, excellent locations, walking distance away from almost everything

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Thank Maialaia

Saira P, Gerente at Hotel San Pedro, responded to this review

Dear:
I sincerely appreciate your kind comments , it is for all our guests we strive to be with a great experience and a very nice souvenir of your stay at Hotel San Pedro Puebla, Mexico .
On behalf of all my team, we hope to have the honor to welcome you again.
Best regards,
Roberto Cabanas
General management

We stayed for a week in the of summer 2015 and loved it. It has a wonderfull cosy colonial admosphere that brings you back to the 1600's. You can taste wonderfull local food and international food as well. Their friendly staff speak English and are very helpful. Is a good choice if you care for the historical down town, the...

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Thank Natalia G

Saira P, Gerente at Hotel San Pedro, responded to this review

Dear:
I sincerely appreciate your kind comments , it is for all our guests we strive to be with a great experience and a very nice souvenir of your stay at Hotel San Pedro Puebla, Mexico .
On behalf of all my team, we hope to have the honor to welcome you again.
Best regards,
Roberto Cabanas
General management

This hotel has a poor service and not enough parking, for the price that I payed it I could find a better place in the downtown. The rooms look old and the reservation service makes some mistakes even when I made the booking by expedia they duplicate the reservation and I did not receive any information regards the lack of...

The stay for a weekend in this hotel was good, for a first time visitors to Puebla. The highlight of the hotel is its location, which is very convenient, only two blocks from the main square and with many interesting points to visit nearby, within walking distance.
The room assigned was good, decorated in mexican contemporary style, with some amenities...

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Thank anne_lune

Saira P, Gerente at Hotel San Pedro, responded to this review

Dear:
Thank you for your kind contribution!
No doubt that such experienced travelers like you we give away this kind of feedback is priceless !
Hotel San Pedro Puebla and certainly await you with open arms .
Best regards,
Roberto Cabanas
Managing Director

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Also Known As:

Posada San Pedro Puebla

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