I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

cannot turn e reader on JA: When did you last charge your e-reader? Customer: 5 minutes ago JA: Have you tried a force reboot (pressing and holding the power button for a minute)? Customer: yes and on… read more

Can't connect to Wi-Fi JA: Does your network appear in the Wi-Fi list on your e-reader? Customer: How do I see list? JA: The E-Reader Specialist will be able to walk you through that. Are other device… read more

It wouldn't let me access the store. I restarted it and it still wouldn't. It is connected to my wifi which is working. I reset the kindle and now when I try to log onto my existing amazon account it … read more

I received a kindle unlimited subscription for Christmas as a gift. I entered the information on the link Redeem Your Kindle Unlimited membership but it is not recognized when I try to purchase a book. I get a message asking if I would like to purchase a memebership. … read more

need to set up new kindle paperwhite JA: How long has this been going on with your Kindle? What have you tried so far? Customer: brand new. need to set up JA: Anything else you want the E-reader Exper… read more

I have a kobo, the screen is frozen, it does not have a volume button, the side bottoms are home, menu,shop,back, the on bottom is push only. Any suggestions I looked at the responses you gave but the… read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.