HVMG launches ‘Trust and Preparedness Plan’ for its hotels

Published on : Thursday, May 14, 2020

Atlanta-based private hotel investment, ownership, and management company, Hospitality Ventures Management Group recently announced that it has introduced a ‘Trust and Preparedness Plan’ for its hotels. The initiative is a comprehensive program related to the safety and sanitation of guests and associates. The plan has been implemented across the company’s entire portfolio of 47 hotels and one convention center in 17 states.

The HVMG Trust and Preparedness Plan has been launched with the aim of providing clear directions to all HVMG properties in light of the ongoing COVID-19 pandemic and the required preparedness and prevention measures to ensure associate and guest safety. The program consists of protocols like mandatory usage of masks by all associates as well as the need to install hand sanitizer stations in all public spaces. The directives also include additional instructions on sanitizing rooms and public spaces. It also explains the steps needed to be undertaken if guest or associate tests positive for coronavirus infection.

Robert Cole, President, and CEO, HVMG said in a press statement that the company aims to reassure associates and guests that HVMG is taking every possible step to ensure safety. He informed that even though the company looks forward to returning to higher levels of business; it would never risk the health and safety of other individuals in the process. He mentioned that authorities have studied and incorporated the best practices from leading health officials represented by the CDC, WHO as well as state and local government entities to form a comprehensive yet straightforward set of procedures.

He also said that the company has additionally compiled updated information and best practices alongside taking a further step to ensure compliance by introducing a Certified Trust Ambassador at each hotel. He further said that the guidelines would be activated throughout the company’s hotels and guests will also be informed about the steps being undertaken to create a sanitized environment. He also added that individuals will be trained in the most updated sanitation and cleaning protocols to ensure all hotels are implementing the plan effectively and consistently.

HVMGis also planning to build a larger Trust Council comprised of both hospitality and non-industry experts. The council would educate its team about the changing environment of the industry and emerging technology that would steer the company’s safety protocols. However, the program is not a one-time exercise and will evolve further to contact thought orders and learn more methods and ways to fight risks associated with the coronavirus disease.