Thanks for the reply but I have yet to receive any message from Armothe or anyone else regarding my defective order. I hope that someone will respond and resolve my issue this coming week (I know some that some of you are likely busy with the brick show in Indianapolis this weekend)

Yes, Brickforge is committed to customer service, so I am sure that Armothe will fix the problem as soon as he is able. Even if he did not get the message, he will see this topic, and it will be resolved as soon as he can. I forgot about Indy this weekend, that is probably why he has not answered yet. Patience, he is not ignoring your problem.

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