Bridging the Gap on CRM and Project Delivery (Part 1)

CEO, Dean Carlson, is sharing some great insights into how project management can work within your Customer Relationship Management (CRM).

If a company is not using project management, there are many risks, including fragmented activities, overlooked details, missed deadlines, and hard-to-repair customer dissatisfaction. The risks of fragmented activities and communication with on-boarding and/or implementations projects can quickly lead to overlooked details, scheduling mix-ups, missed deadlines, costly overruns on resource allocation, and hard-to-repair customer dissatisfaction.