Orders placed after 2:00 PM (PST) will be processed on the following business day. (No orders are processed on Saturday and Sunday)

Deliveries are made Monday through Friday (except on holidays)

Orders placed during major holiday might experience 1-2 business day delays, exception to guaranteed delivery offers.

UPS will not deliver to PO Boxes and Military APO/FPO boxes.

Packages sent to a P.O. Box or APO/FPO must be sent via FedEx SmartPost or USPS, no exceptions.

Identity theft is an ever-growing problem in today’s E-Commerce.

Nicole Lee eStore tries its best to protect its customers from such troublesome, yet preventable, incidents.

30-Day "Hassle-Free" Return Policy

We hope for our customers to have a great online shopping experience when shopping at Nicole Lee eStore. We are confident in our products and wish for nothing more than for you to find your perfect must-have Nicole Lee item. We do not want our customers to go away dissatisfied with their purchase, which is why we have a hassle-free 30-day return policy. In order to be eligible to make a hassle-free return for refund or exchange, you must contact us within 30 days of delivery. The item you are interested in returning must be in brand-new condition with all tags attached and unmarked, with the original box and packaging. *All costs related to shipping are non-refundable unless product is determined to be defective, damaged or was sent in error.