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First of all this place's name is villa olivetio when you go there. You need to have a car otherwise you can't reach the villa, it is on the top of an hill. The villa is Ok to stay, the rooms are fine. It has a great view. The kitchen is quite Ok. There are many mosquitos outside you need to have your OFF's ready. It is not easy to sit outside without protection. The pool is very small and not cleaned well. We couldn't use it. When leaving the owner told us that the net to clean the pool is broken, we said that we didn't use it but they asked for 25 euros for the broken net. I paid this but didn't understand why the owner put us in this position. We were not responsible for the cleaning of the pool???. I explained the situation to out guide in this Villa, that this is not about money, why I need to pay for someone else's mistake? We stayed as 4 grown-ups and 3 kids. On top of everything you need to be aware that you need to give deposit when you arrive 500 euros. This is not included in the price, we didn't give this at start as I didn't have this amount cash with me. You take this back when you leave. Or if you don't give the deposit anyway you need to pay for any damage you give to the house while leaving as I did for the broken net (?)Th e process to rent is quite ok and easy. Thanks to tripadvisor.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Management Response

23 Jul 2014

We are very surpreised for many reasons.The guests arrived very late,in the night,and our caretaker waited them down the hill and picked them up,so they didn’t have to find the villa!On the holidaylettings page is written that the villa is located on the top of a private hill 140 meters high (something that our guests love a lot, like we ..) and that the car is necessary, as well that the customer must leave a deposit which is refunded the day of departure, after checking the house. In addition, because these guests came from Turkey, we had sent them a detailed contract to be able to get a visa for Italy, where it was written that they will have to leave a deposit of 500 euro.I can attach the contract! Our pool measures 5mt x 9mt, it is deeply cleaned three times a week ( on Saturday,tuesday and Thursday),it’s very safe because there is no chlorine,but a salt engine..The children of the guest, instead of using the pool for swimming, used to throw stones and two-liter bottles filled with liquid in the swimmingpool, which then tried to recover, breaking the tool ... So there is nothing strange to have asked 25 euro for the damage, because it costs more. In any case, we have the photographs. Being in summertime there are some mosquitos,but we provide the guests a lot of devices to fight them,inside and outside ( nets at windows,airconditioning,coils against mosquitos,electric stoves)Silvia Maschietto - Marino Barsotti

This response is the subjective opinion of the management representative and not of TripAdvisor LLC