I just performed a factory reset on my Huawei P30 Pro, and now all my word predictions are gone. I've tried all SwiftKey's troubleshooting advice, and backing up the app on my old iPhone, where all my predictions are working, then syncing on the Huawei, but still no luck. All is gone.

Do any of you experience the same issue? And does anyone have a solution? I've never had this problem when resetting my iPhone, and I'm quite disappointed right now.

At the password entry page for my online banking website, the keyboard had previously hidden the predictive bar. However just a while ago in the same password page, the predictive text bar was not hidden and it was showing what I typed .

Worse of all it was saving my password as an autocomplete option!

The website address is correct and secure. Is this a bug that SwiftKey doesn't recognise the password entry page?

After syncing to a new phone successfully, learned words and my heat map don't show up. The transfer worked fine on old phones. I see a lot of people have had this problem lately. Is it being worked on at all? What should we do in the mean time?

Often, when typing a post, the point of typing is mysteriously moved backwards in text by a few words or a couple of sentences and I'll find the last 3 - 5 words I've typed are showing up in the middle of some previous text for no apparent reason. It is very frustrating to have to go back and delete perfectly well-written text from the middle of another sentence and then retype that text. It is frustrating enough for me to have sought out this forum, and if no fix is explained to me very shortly, I will update my Play Store recommendation and uninstall your keyboard app.

I us a German version of Swiftkey and I do love it. However in German all nouns are spelled with a starting capital letter. When I type a new noun Swiftkey learns it alright including the captial letter at the start. Then after some time it still knows the word but it forgot any capital letter information. So again and again I have to delete words like "abend" (German for "evening" is "Abend") and "zeit" (German for "time" is "Zeit") and modify it to be "Abend" resp. "Zeit" and then relearn Swiftkey. I find this behaviour absolutely annoying!

Could someone at Swiftkey please take into account that other languages do not only make use of different words but also have different spelling rules and therefore it is a bad idea to periodically do "maintenance" on the dictionary by spelling every word with a lower case character at the start! It is not only crap but actually wrong!

I'm old switkey user and I got new phone (s7e) with edge screen. Now I have problem, what on edge screen is margins. I know, what some user like this feature, but I don't. I have wide screen but I can't use all of them, because margins do not let. Could you make adjustable wide for edge screen and user could decide what he wants "with margins" or "without margins"

I tested full screen wide with "Swype" keyboard and I don't see any problems, what some symbols are on screen edge. Typing with wider keyboard is more comfortable.

At now, when I type word in translator, I see only one variant. Can I view more (all) variants of translation for typed word? If not, can you add button for show all variants, like in full Microsoft Translator app?

Several times now, my keyboard layout has changed from qwerty to, I think, colemak, and refuses too change back. The only resolution each time has been to uninstall and reinstall swiftkey. What's the story? I see others have had the same problem.

SwiftKey's voice input keeps giving me the Roman numeral "mm" when I say "two thousand" instead of "2,000" This seems to have just started today, totally out of the blue. I'm not positive of that, though, because I can't recall if I've ever tried to input that specific number before. Other numbers seem to work fine. It seems like this is an auto-correct issue, but I have no clue how to fix it.

Since yesterdays update the keyboard automatically switches to the incognito black mode. This keyboard lacks all the floating punctuation symbols like quotation marks etc which makes it unusable I literally cannot type in my passwords since the missing floating punctuation hasnt been been moved anywhere else. How do I either turn off this incognito mode or get my punctuation back.

Hi!
First of all, I'm used to inputting my texts with swype and Samsung stock keyboard, so I was surprised that SwiftKey doesn't offer an option that enables deleting entire words via one short tap on the backspace key after using the "Flow" method. Having to press the backspace continuously or repeatedly everytime "flow" doesn't recognize a word correctly really slows me down a lot, especially as I have more than just English active at the same time.

Besides it really doesn't make much sense to delete just a few letters at a time if "flow" didn't recognize the correct word in the first place.

Theme changed itself as I was trying to change theme to my custom theme. The theme is Phantom of the Opera. Which I have NEVER EVER DOWNLOADED BEFORE. It also will not let me switch back or even change this theme!!

Hi,I installed the Google Play store successfully on my new Amazon Fire 8 HD, and SwiftKey installed and is working fine.Today I received my Amazon Fire 7, but I can't get past enable. Everytime I tap enable, I get the language menu which is already defaulted to English. I have even tried turning it off and on, and rebooting.Tapping English just returns me to the main screen where the highlighted choice is ENABLE. I have tried even choosing #2 selected Swiftkey and #3 - but as they are not highlighted tapping does nothing.

Hello i've such a problem with my account my account is linked with the email "abderrahmanebenhalima@gmail.com" suddenly, i've lost all my data and my dictionaries and words i've sent you and email before but you didn't but you did not answer me. i've recieved an email from google

and the personalized words button has disappeared from the Account menu in the app so i can't use my personalized words anymore

please fix this because i was using this keyboard for years i can't give it up now so easily . please help me to recover every data and word in my account .

Hello dear friends, All my predictions are gone! I have connected my gmail account and all predictions are synced! But after reseting my phone and connecting again to my Gmail account. All my predictions are gone. Please help!