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REVIEW RESERVATION

Review, change, or cancel reservations made on Super8.com. If you need additional assistance, please call 1-800-454-3213 (1-877-202-8812 from Mexico).

Hotel Reviews from Super 8 guests:

The room was very clean, but strong smell of room deodorizer. Room was sparsely furnished and the blanket was like a worn out sheet. The exterior doors do not lock at night. B...
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The room was very clean, but strong smell of room deodorizer. Room was sparsely furnished and the blanket was like a worn out sheet. The exterior doors do not lock at night. Bed was like a brick. For the money there are much better hotels.« less

I booked a non-smoking room on their website. We got there and they said they only had smoking left. It smelled horrible! Plus the front desk lady was super slow and not frien...
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I booked a non-smoking room on their website. We got there and they said they only had smoking left. It smelled horrible! Plus the front desk lady was super slow and not friendly. Also my friends that got a different room paid $30 less than me because they booked on Expedia and I used super 8 website.« less

Out side doors did not lock, pillows were way too soft, alarm clock did not work and breakfast was not appetizing. We went elsewhere for breakfast. Staff did not even acknowl...
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Out side doors did not lock, pillows were way too soft, alarm clock did not work and breakfast was not appetizing. We went elsewhere for breakfast. Staff did not even acknowledge us on check out when I returned the keys.« less

Made the reservation less than 24 hours before check-in. Called hotel and the clerk... Mikki... could not have been more helpful. The next afternoon when we checked in, she ...
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Made the reservation less than 24 hours before check-in. Called hotel and the clerk... Mikki... could not have been more helpful. The next afternoon when we checked in, she was just as courteous.
Sleet/snow greeted us. So, we asked where a good place to eat was... close. Mikki recommended a restaurant just across the hotel parking lot. I wondered if this was simply neighbor helping neighbor, but my wife and I walked there in the cold. The restaurant was excellent!! We thanked Mikki, upon our return to the hotel, for a great recommendation.
The room was spacious and clean. My wife is OCD about cleanliness and this facility met her approval. If we are ever in the St. Louis area again, this will be one of our first choices to stay.« less

If you hadn't asked, I would not have publicly complained but I hope you'll take this review and try to improve.
The woman behind the front desk clerk was extremely rude. She...
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If you hadn't asked, I would not have publicly complained but I hope you'll take this review and try to improve.
The woman behind the front desk clerk was extremely rude. She didn't smile, never even looked at me - had a sour attitude and seemed to be upset that I was there and interrupting her! I've never been treated so poorly by a front desk clerk.
The very loud people above me woke me up at 2:00 AM. I'm sure that the staff must have heard them but nothing was done. It's not my place to complain. It's the hotel staff's responsibility to ensure quiet enjoyment of sleep time.
I'm sorry but I will avoid Super 8 in the future at all costs.
I know this is a bad review and If asked, I would have been happy to share it only with hotel managment but I hope that you'll take my comments to try to fix your customer service problems.« less