Siberia Airlines makes a new move on the air traffic market

19.11.2003

«The purpose of the campaign is to demonstrate to passengers, and above all—to business passengers making frequent business flights, that the company is sure of the quality of its services and is ready to assume a high-level of responsibility» — said Anton Yeryomin, the Siberia Airline’s commercial director. A 10% reimbursement of the ticket cost does not require a passenger to submit any confirmation of unsatisfactory quality of the services during the «Business Flight». The 10% will be repaid to any passenger claiming dissatisfaction with the provided services. The reimbursement will be made at the ticket office the ticket was initially purchased from. The new market move is part of the «Business Flight with Siberia Airlines» campaign. «Business Flight» is a complex of services that apart from on-board service, provides for other services, like: free traveling by Aeroexpress train and an option of checking-in for a flight right in the center of Moscow—at Paveletsky railway station. According to the data provided by the Transport Clearing Organization as per the end-of-first-half year of 2003, Siberia Airlines was ranked first among Russian airlines in passenger traffic on domestic flights and second on international flights. In June 2003 Siberia Airlines became the first Russian company declared the winner of Flight International Aerospace Awards under «Corporative Strategy» nomination.