Client Spotlight - Restoration Design Partnership

Restoration Design Partnership (RDP) is a firm of experienced Chartered Building Surveyors offering professional services to private and corporate clients across the UK.

With over 40 years of experience in all types of property including commercial, industrial and residential, RDP are the surveyors for you, providing impartial advice based upon a wealth of experience.

The range of services RDP offers are as follows:-

Building surveys (residential and commercial)

Party wall surveys (the wall that separates the building of two different owners)

Insurance reinstatements

Building maintenance advice

Housing disrepair

Project management

Building disputes

Expert witness reports

Dilapidations advice

Building defects

Historic buildings advice

RDP has been a client of Face for Business for several months and utilises our services to help provide additional call management support during busy periods and also to accommodate callers who make contact with RDP outside of their standard office hours.

As with all our clients, RDP has their own dedicated Face for Business PA, who fully understands their business and is proficient at managing the RDP call traffic and feeding through the relevant message details via email to the Senior Management Team.

As Face for Business specialises in call management, we make it a priority to keep up-to-date with our clients businesses and encourage them to do the same with us. Thus, if there are any holidays due, meetings, attendance at conferences, or if our client is going to be out of the office for the majority of the day, we work closely with them to accurately track this information via the FFB client portal. This online system allows FFB to act as a seamless extension of RDP and provide a service that adds genuine value to their business.

At Face for Business, we want nothing more than to go the extra mile for our clients and RDP is one with whom we have built an excellent working relationship in 2013 and we look forward to working closely with them into 2014 and beyond.

RDP were happy to provide the following endorsement …

"Since using FFB we find the virtual office arrangement has been very beneficial. We have the freedom to concentrate on our work, serving our clients in the knowledge that we do not miss any calls. Our dedicated PA is a delight and we couldn't have selected a better person. We look forward to continuing our relationship with FFB"