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Mission

The mission of University Information Technology Services is to provide customer service
excellence through technology leadership and expertise in support of the goals of
the university while ensuring innovation and security through technology.

Vision

We envision University Information Technology Services as recognized leaders in providing
Kennesaw State University with world-class technology, services and innovative solutions
that empower our campus community to achieve the highest levels of teaching, learning,
research, and collaboration.

Values

University Information Technology Services has identified nine core beliefs by which
the division is held accountable. These beliefs are the underlying assumptions and
principals that influence our work, our attitudes and our behaviors, ultimately driving
how we operate.

Collaboration - We believe that teamwork and collaboration are essential to the success
of university IT services.

Communication - We strive to build and maintain long-term relationships with our customers
through open communication and continuous feedback.

Community Engagement - We treat others with mutual respect and empathy in our pursuit
to positively influence and serve our community.

Customer Service - We resolve to take ownership of our customers’ problems until resolved
to their satisfaction.

Diversity - We welcome and advance diversity of thought, association and purpose.

Innovation - We embrace, foster and inspire change.

Integrity – We treat the campus community in a fair and honest manner.

Security - We value the privacy of the data to which we are entrusted and remain uncompromising
in our commitment to its security.

Support of the mission – We support students, faculty and staff with innovative solutions
and responsive services.