National Australia Bank's banking system outage, which shut down services for more than a day last week and flared up again yesterday, was the result of human error at its IT systems partner IBM, according to a report. read more

A severe outage has NAB's customers and managers in a bind. On social media the bank admits double trouble: "We are working to process payments - hopefully your payment is received on time", paired with "I'm unable to give an answer on what will happen." read more

"If there is to be a banking royal commission, may it shine the spotlight on three of Banking Day's favourite topics," we asked, taking an optimistic view, back in early April (see Labor's banking inquiry shemozzle).One of our top topics, we wrote, may be "a study bound to be disconcerting for all those that have hooked their reputations to the BS and bulldust story of Australian exceptionalism during the great recession." Banking Day has called before for a "DFAT-style 'select documents' release to foster understanding of the shaky history of Australian banking." read more

New figures show most of the top ten 'banking entities' in Australia saw an increase in online banking in August, and more than 14 million Australians going online to do their banking over that month. read more