Apologies for this.There has been a problem today with our integration of Auth Net as we move it over to our new custom email system. This is now resolved.The status shown on the sales manager may not be correct (i.e. it will show Not Completed instead of Success or Authorized) and the confirmation emails may not have been sent.

Please check the outcome of all transactions in the last 14 hours on Authorize.net and manually update them to Paid or otherwise on the RomanCart sales manager if applicable.

thanks for taking care of this so quickly!! Seems to be working again!

How do I set my paid orders to "Success" or complete them so they come up in all the completed orders. The Green dot shows its approved but When I click "set to Paid" it says the order is already paid.

Find the transactions in the sales manager and tick the uncompleted orders using the tick box on the far right hand saide. Then use the drop down box in the lower right hand corner to set the orders to paid.

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