Microsoft will use your email address only for this one-time transaction. Your information won’t be stored.

"With Microsoft 365, we create more connectivity between retail stores and our corporate headquarters. As we capture and share our interactions with our guests, we’ll build a customer experience that beats the competition."

Manage Shifts

Learn to use Shifts

Frequently asked questions

|

Firstline Workers are typically service- and task-oriented workers who operate in shift-based schedules—for example, a customer support representative who assists customers or a factory worker on a manufacturing floor. Firstline Workers are the backbone of your business.

The Firstline Worker capabilities are available in all commercial offerings. Some of these capabilities are not available in the free version of Teams or Government offerings.