Ưu điểm: Size and equipment of a room. Fantastic service.
Hotel has a good location for exploring Portuguese legacy on Peninsula.

Tuyệt hảo9,6

Ưu điểm: Amazing tower view. Excellent facility and service as always. Would be perfect if bluetooth speaker is available.

Tuyệt hảo9,6

Ưu điểm: Location, staff were very friendly and helpful, and facilities were amazing

Tuyệt hảo10,0

Ưu điểm: Mandarin Oriental Macau was simply awesome...

Tuyệt hảo9,2

Ưu điểm: The service was great!

Tuyệt hảo10,0

Ưu điểm: Excellent location with spectacular sea view, and shout out to the staff at the gym for giving me a detailed tour (and all other staff are friendly and welcoming), highly recommended if you want to look for a high-end accommodation in Macau.

Tuyệt hảo10,0

Ưu điểm: Great room, great service and the staff are all friendly.

Tuyệt hảo9,2

Ưu điểm: View and specious

Tuyệt hảo9,6

Ưu điểm: All the staff i met were friendly, attentive and professional, whether its the front desk, concierge, the pool, restaurant and the house keeping staff. food is excellent. Service very good. Very comfortable stay, spacious room.

Tuyệt hảo9,6

Ưu điểm: The staff The view The location

Tuyệt hảo9,2

Ưu điểm: The cocktails are to die for and the staff made the visit to bar very special indeed. The dinner was a 5 course sampling menu which was excellent and interestingly the staff canvassed our opinions on the different dishes chosen. Delicious and fun.

Ưu điểm: Size and equipment of a room. Fantastic service.
Hotel has a good location for exploring Portuguese legacy on Peninsula.

Khuyết điểm:

9,6 Tuyệt hảo

Ưu điểm: Amazing tower view. Excellent facility and service as always. Would be perfect if bluetooth speaker is available.

Khuyết điểm:

9,6 Tuyệt hảo

Ưu điểm: Location, staff were very friendly and helpful, and facilities were amazing

Khuyết điểm:

10,0 Tuyệt hảo

Ưu điểm: Mandarin Oriental Macau was simply awesome...

Khuyết điểm: Not a compliant or concern to mention..

9,2 Tuyệt hảo

Ưu điểm: The service was great!

Khuyết điểm: The restaurant on the second floor served very mediocre dishes for a premium price. The service was great, but the food itself was quite disappointing.

10,0 Tuyệt hảo

Ưu điểm: Excellent location with spectacular sea view, and shout out to the staff at the gym for giving me a detailed tour (and all other staff are friendly and welcoming), highly recommended if you want to look for a high-end accommodation in Macau.

Khuyết điểm:

10,0 Tuyệt hảo

Ưu điểm: Great room, great service and the staff are all friendly.

Khuyết điểm:

9,2 Tuyệt hảo

Ưu điểm: View and specious

Khuyết điểm: Not including the breakfast; staff came in to set up for sleeping while we were not in the room, one of my friends got scared thinking went to the wrong room!

9,6 Tuyệt hảo

Ưu điểm: All the staff i met were friendly, attentive and professional, whether its the front desk, concierge, the pool, restaurant and the house keeping staff. food is excellent. Service very good. Very comfortable stay, spacious room.

Khuyết điểm:

9,6 Tuyệt hảo

Ưu điểm: The staff The view The location

Khuyết điểm: The hotel was helpful in all ways I got stuck there during a typhoon where no boats, cars, or planes could leave the island. So i just had book something and this is what was available. The staff was helpful and full lf good smiles. They were good in giving information and checking things up regarding the typhoon. The suites were great with an exellent view . Didt really get enjoy it and check the rest of the property out since we checked in late and left early morning

9,2 Tuyệt hảo

Ưu điểm: The cocktails are to die for and the staff made the visit to bar very special indeed. The dinner was a 5 course sampling menu which was excellent and interestingly the staff canvassed our opinions on the different dishes chosen. Delicious and fun.

Khuyết điểm: The pool was closed, but that was due to the inclement weather, so not much to complain about really.

Ưu điểm: Everything, it was more than I planned for and more than I dreamed. The bathtub fit 6'+ with ease, the amenities put all else to shame. To sum it up, this hotel makes the rest look like a waste.

Ưu điểm: They have Fantastic Steam Showers!!! Wonderful historic decor and a Friendly staff. I was pleasantly surprised by how nice this property is due to the less then impressive exterior ;)

Tuyệt hảo10,0

Ưu điểm: Very helpful staff. The concierge watched our luggage after checkout while we roamed the city. Hotel is walking distance from downtown / tourist attractions. Complimentary umbrella very good souvenir, and it really came in handy!

Tuyệt hảo10,0

Ưu điểm: The shampoo is so good. Love it.

Tuyệt hảo10,0

Ưu điểm: A really enjoyed the friendliness and service oriented staff. They, individually and as a whole went out of there way to make my trip upbeat and seamless and they were successful.

Ưu điểm: Everything, it was more than I planned for and more than I dreamed. The bathtub fit 6'+ with ease, the amenities put all else to shame. To sum it up, this hotel makes the rest look like a waste.

Khuyết điểm: I had to rate less than 10 on some of the markers so I could still have a valid 10. I would place this hotel as best life could offer, and more than what I could afford.

Khuyết điểm: The staff are pretty rude! Not the front desk but everywhere else. No bother in helping you at all and if they do they are very rude about it and just point you instead of really helping! Not so foreign friendly at all.. Please teach staff to be more courteous to guest! i don't know if that's just how they are but in Las Vegas everyone is very courteous and helpful rather than just pointing! This is what makes Las Vegas one of kind! They really make you not want to leave!!!

8,0 Tuyệt hảo

Ưu điểm: Location and price

Khuyết điểm: No

10,0 Tuyệt hảo

Ưu điểm: They have Fantastic Steam Showers!!! Wonderful historic decor and a Friendly staff. I was pleasantly surprised by how nice this property is due to the less then impressive exterior ;)

Khuyết điểm:

10,0 Tuyệt hảo

Ưu điểm: Very helpful staff. The concierge watched our luggage after checkout while we roamed the city. Hotel is walking distance from downtown / tourist attractions. Complimentary umbrella very good souvenir, and it really came in handy!

Khuyết điểm: No compliants.

10,0 Tuyệt hảo

Ưu điểm: The shampoo is so good. Love it.

Khuyết điểm: No FREE BUS TO THE AIRPORT. MAYBE THE MOST COMMON VISITORS ARE FROM HONKONG AND MAINLAND

10,0 Tuyệt hảo

Ưu điểm: A really enjoyed the friendliness and service oriented staff. They, individually and as a whole went out of there way to make my trip upbeat and seamless and they were successful.

Ưu điểm: A selection of restaurants are just outside the hotel. It’s within walking distance from the HK-Macau ferry pier.

Tuyệt hảo8,8

Ưu điểm: The room was nice: comfortable and clean. Easy to get to and fro the coach terminal.

Tuyệt hảo9,2

Ưu điểm: This is my second time stay in this hotel in macau.I like the breakfast, the bed, the bathtub and the room give me very comfortable feels!!

Tốt6,3

Ưu điểm: Clean rooms with a nice European feel. There is a free shuttle to and from the Macau Ferry terminal, I didn’t realise this when we arrived but it would have been handy however we got it when we left.

Tuyệt hảo8,8

Ưu điểm: Super close to one of the tourist areas. Also close to other big hotels and casinos. Taking the bus to some tourist places was very easy too

Tuyệt hảo9,6

Ưu điểm: Staff! Nice reception!

Tuyệt hảo9,6

Ưu điểm: This hotel is a classiC, VERY clean and we loved the location. Away from busy Cotai, yet Sands and a MC Ds just opposite our hotel. Easy to walk around and shuttle buses from sands to Cotai FOC. Opposite the road, the Fisherman's Wharf was quiet but interesting.

Tuyệt hảo10,0

Ưu điểm: We were thrilled to be upgraded to a deluxe suite. It was the nicest room I've ever stayed in.

Ưu điểm: A selection of restaurants are just outside the hotel. It’s within walking distance from the HK-Macau ferry pier.

Khuyết điểm:

8,8 Tuyệt hảo

Ưu điểm: The room was nice: comfortable and clean. Easy to get to and fro the coach terminal.

Khuyết điểm: Not many F&B options

9,2 Tuyệt hảo

Ưu điểm: This is my second time stay in this hotel in macau.I like the breakfast, the bed, the bathtub and the room give me very comfortable feels!!

Khuyết điểm:

6,3 Tốt

Ưu điểm: Clean rooms with a nice European feel. There is a free shuttle to and from the Macau Ferry terminal, I didn’t realise this when we arrived but it would have been handy however we got it when we left.

Khuyết điểm: The view from the bar was just a wall, the location is a bit far from any of the bigger casinos and nice restaurants.

8,8 Tuyệt hảo

Ưu điểm: Super close to one of the tourist areas. Also close to other big hotels and casinos. Taking the bus to some tourist places was very easy too

Khuyết điểm: I think the check out was a bit early and the check in was late so I kinda feel I got less value for my stay. Check in started at 3:00 pm while check out is 11 am

9,6 Tuyệt hảo

Ưu điểm: Staff! Nice reception!

Khuyết điểm:

9,6 Tuyệt hảo

Ưu điểm: This hotel is a classiC, VERY clean and we loved the location. Away from busy Cotai, yet Sands and a MC Ds just opposite our hotel. Easy to walk around and shuttle buses from sands to Cotai FOC. Opposite the road, the Fisherman's Wharf was quiet but interesting.

Khuyết điểm: Macau is expensive. Food, transport and activities. Taxi drivers can't speak English so be prepared with the printout of the Chinese words, of the venue you are heading.

10,0 Tuyệt hảo

Ưu điểm: We were thrilled to be upgraded to a deluxe suite. It was the nicest room I've ever stayed in.

Khuyết điểm: The hotel and casino were fairly empty on a Friday night. It seems the crowds of people stay in Cotai instead, which is why rooms out there are pricier.

Ưu điểm: Their bed is very comfortable, staff very friendly , free upgraded and the staff in the executive floor were friendly (princess and the male staff) .The toilet stuff are all Hermes very luxury.Went in the toilet in the gym and all are locittanne ..very brand name . It all smell good .

Tuyệt hảo8,8

Ưu điểm: Generally good hotel, in particular the service attitude of the staff was excellent. Stayed in a two-bedroom mansion room which was as expected in terms of furnishings, but little improvements could be made such as making sure the handheld shower fixture in the master bathroom was secure, explaining more clearly the layout of the room (didn't find the entrance to the pantry until after a coupe of hours!)

Tốt7,5

Ưu điểm: Upgrade our booking to Executive Room to 17th Floor is a great surprise to us.

Tốt7,0

Ưu điểm: Close to the old downtowm

Tuyệt hảo9,6

Ưu điểm: Right at the old city staff is nice and helpful gym is good

Tuyệt hảo10,0

Ưu điểm: Excellent value and we even got a free upgrade. Hotel and staff could not be faulted. Definitely 5 star

Tuyệt hảo10,0

Ưu điểm: Hello . My name Luiza , I’m from Russia . I very very very love this Hotel . Now I know i come back just this hotel . Room very very big , clean and comfortable. Design very amazing . Have booth room and shower room . So cute for leave a gift on the bed with wishes for a wonderful time . The staff is very polite and will always do everything . Thanks so much . Restaurant very very yammy . And have very big assortment food . What time I go swimming pool, have a rain , but it’s no do stop me . The pool was warm and the view was beautiful. Thanks so much for everything. I sad have small time for stay . But I’m come back

Tuyệt hảo9,2

Ưu điểm: The staff was excellent, rooms were very nice and the food was good.

Tuyệt hảo10,0

Ưu điểm: Customer service

Tuyệt hảo9,7

Ưu điểm: The hotel reception was beautiful and we were served jasmine tea as we waited to sign in, really nice touch.
The brilliant Eric on reception tempted us with a room upgrade and we could not have been happier!
Our room was exceptional and the bonus of using the Lounge on floor 17 was cherry on the cake.
Literally everything about our stay was fantastic, not a single bad word to say! We barely left the hotel except a quick visit to the casino at the Venetian.
We will absolutely be coming back!

Ưu điểm: Their bed is very comfortable, staff very friendly , free upgraded and the staff in the executive floor were friendly (princess and the male staff) .The toilet stuff are all Hermes very luxury.Went in the toilet in the gym and all are locittanne ..very brand name . It all smell good .

Khuyết điểm: Room are abit small .

8,8 Tuyệt hảo

Ưu điểm: Generally good hotel, in particular the service attitude of the staff was excellent. Stayed in a two-bedroom mansion room which was as expected in terms of furnishings, but little improvements could be made such as making sure the handheld shower fixture in the master bathroom was secure, explaining more clearly the layout of the room (didn't find the entrance to the pantry until after a coupe of hours!)

Khuyết điểm: Having made the booking the hotel charged MOP 10 to my credit card - I assume to check its validity. No problem with that, but that ROP 10 was not reimbursed to me at check out. This is not a lot of money, but assuming this happens to every guest then Sofitel is making unjustifiable additional revenue for which no service is provided. A bit naughty!

7,5 Tốt

Ưu điểm: Upgrade our booking to Executive Room to 17th Floor is a great surprise to us.

Khuyết điểm:

7,0 Tốt

Ưu điểm: Close to the old downtowm

Khuyết điểm: The smell of fungus at the room

9,6 Tuyệt hảo

Ưu điểm: Right at the old city staff is nice and helpful gym is good

Khuyết điểm: The pool is closed every time there is a thunderstorm, but stays closed a long time after that.

10,0 Tuyệt hảo

Ưu điểm: Excellent value and we even got a free upgrade. Hotel and staff could not be faulted. Definitely 5 star

Khuyết điểm: N/a

10,0 Tuyệt hảo

Ưu điểm: Hello . My name Luiza , I’m from Russia . I very very very love this Hotel . Now I know i come back just this hotel . Room very very big , clean and comfortable. Design very amazing . Have booth room and shower room . So cute for leave a gift on the bed with wishes for a wonderful time . The staff is very polite and will always do everything . Thanks so much . Restaurant very very yammy . And have very big assortment food . What time I go swimming pool, have a rain , but it’s no do stop me . The pool was warm and the view was beautiful. Thanks so much for everything. I sad have small time for stay . But I’m come back

Khuyết điểm:

9,2 Tuyệt hảo

Ưu điểm: The staff was excellent, rooms were very nice and the food was good.

Khuyết điểm: The bathroom shower could be bit cleaner, but of rust and marks. The shuttle was also very busy and long waits.

10,0 Tuyệt hảo

Ưu điểm: Customer service

Khuyết điểm: NIA

9,7 Tuyệt hảo

Ưu điểm: The hotel reception was beautiful and we were served jasmine tea as we waited to sign in, really nice touch.
The brilliant Eric on reception tempted us with a room upgrade and we could not have been happier!
Our room was exceptional and the bonus of using the Lounge on floor 17 was cherry on the cake.
Literally everything about our stay was fantastic, not a single bad word to say! We barely left the hotel except a quick visit to the casino at the Venetian.
We will absolutely be coming back!

Ưu điểm: Excellent hotel with excellent location. Extremely clean and comfortable. Easy to access everywhere. Upon arrival we were warmly welcomed by the friendly filipino staff, they make our trip more interesting with their advices and tips about the city. We were impressed by the efficiency housekeeping too. Would definitely recommend this hotel to everybody. It’s true example of hospitality. Thank you Mr. Patrick Ong for the birthday cake for my mom, we really enjoyed it. Thanks again GRAND LAPA!

Tuyệt hảo10,0

Ưu điểm: Great hotel with great amenities in a great location. Pool facility is fantastic and staff was extremely accomodating. Room itself was a tad dated, but upkeep was great. Location near the main ferry terminal is fantastic.
With regards to some of the poorer reviews, the key is value. If you are showing up here and expecting a brand new five-star hotel, you are going to be a little disappointed. If that is what you want, there are plenty of options down the street that cost 5X as much. For me, I found the Grand Lapa to be a tremendous value that exceeded my expectations.

Tuyệt hảo9,6

Ưu điểm: Stuff very friendly, great location, clean,great breakfast and the buffet dinner is really great.

Tuyệt hảo10,0

Ưu điểm: swimming pool, gym, spa (not free), breakfast

Tuyệt hảo9,6

Ưu điểm: Helpful friendly staff . Great breakfast.

Tuyệt hảo8,0

Ưu điểm: The staffs are nice and helpful. I am totally okay to stay in this hotel again if the price less than $90. The location is easy for me to find a taxi. Very convenient to go to anywhere in Macau with a small pay for example mop$90 to Venetian and mop$60 to central.

Tuyệt hảo9,2

Ưu điểm: Very clean rooms, great stuff, pleasant atmosphere, nice area around the pool

Ưu điểm: Excellent hotel with excellent location. Extremely clean and comfortable. Easy to access everywhere. Upon arrival we were warmly welcomed by the friendly filipino staff, they make our trip more interesting with their advices and tips about the city. We were impressed by the efficiency housekeeping too. Would definitely recommend this hotel to everybody. It’s true example of hospitality. Thank you Mr. Patrick Ong for the birthday cake for my mom, we really enjoyed it. Thanks again GRAND LAPA!

Khuyết điểm: Nothing.

10,0 Tuyệt hảo

Ưu điểm: Great hotel with great amenities in a great location. Pool facility is fantastic and staff was extremely accomodating. Room itself was a tad dated, but upkeep was great. Location near the main ferry terminal is fantastic.
With regards to some of the poorer reviews, the key is value. If you are showing up here and expecting a brand new five-star hotel, you are going to be a little disappointed. If that is what you want, there are plenty of options down the street that cost 5X as much. For me, I found the Grand Lapa to be a tremendous value that exceeded my expectations.

Khuyết điểm:

9,6 Tuyệt hảo

Ưu điểm: Stuff very friendly, great location, clean,great breakfast and the buffet dinner is really great.

Khuyết điểm: The extra tax and service fee is not highlighted before I made the booking which change the price completely. The internet is very slow .

10,0 Tuyệt hảo

Ưu điểm: swimming pool, gym, spa (not free), breakfast

Khuyết điểm:

9,6 Tuyệt hảo

Ưu điểm: Helpful friendly staff . Great breakfast.

Khuyết điểm: 3pm check in time seems a little late.

8,0 Tuyệt hảo

Ưu điểm: The staffs are nice and helpful. I am totally okay to stay in this hotel again if the price less than $90. The location is easy for me to find a taxi. Very convenient to go to anywhere in Macau with a small pay for example mop$90 to Venetian and mop$60 to central.

Khuyết điểm: I booked at wrong timing. It is in construction for remodeling the hotel. It is very noisy. They startet at 10am - 6pm. The hotel seems a little bit old school. That is why it needs to be remodeled and offered a low price for me.

9,2 Tuyệt hảo

Ưu điểm: Very clean rooms, great stuff, pleasant atmosphere, nice area around the pool

Ưu điểm: Lovely suite room. Pool also nice. Breakfast not very Western but good enough.

Khuyết điểm: Noisy loud talking Filipinos in the next room badly disturbed my sleep from midnight to 1:30. I am wondering were they staff members. Room 739 on 31 August.

10,0 Tuyệt hảo

Ưu điểm: Near the tourist and historical sites

Khuyết điểm: Nothing, it was worth the price

8,8 Tuyệt hảo

Ưu điểm: Room is clean and tidy. Near the Macau ferry terminal, walk distance around 10mins . Walking distance to popular destination is around 15-20mins

Khuyết điểm: Nil

9,2 Tuyệt hảo

Ưu điểm: Nice place staff ! good room was very nice location was good

Khuyết điểm: Casino

4,8 Ổn

Ưu điểm:

Khuyết điểm: Every day my room key would have to be replaced for some reason. I had to go to the front desk each and every day for my key to be reconfigured to work.

6,3 Tốt

Ưu điểm: Room is spacious and comfortable. Location close to old historic sites.

Khuyết điểm: Quality of food was disappointing. Price in weekend is to high for the quality you get. Other hotels offer a better experience. Most taxi drivers don't know to find this hotel if you don't have a room key to show them.

10,0 Tuyệt hảo

Ưu điểm: good location and a decent big room

Khuyết điểm: nothing

7,5 Tốt

Ưu điểm: All in all very comfortable, clean and great value for money. I recommend and I could stay again.

Khuyết điểm: Breakfast not very elaborated and no options for plant based diet except fruits.

9,2 Tuyệt hảo

Ưu điểm: Very friendly and professional staff. Beautiful room. Excellent service. Good location

Khuyết điểm:

9,6 Tuyệt hảo

Ưu điểm: An upgrade to a big room was nice. Makeup room was fast and efficient too.

Khuyết điểm: The coffee serve for buffet keeps running out. Be good if there was machine for the coffee instead of staff keep refilling. Refilling volume was low too. Properly 4 cups and it was empty again.

10,0 Tuyệt hảo

Ưu điểm: I was given a free upgrade of room because of I always use booking.com. Value for money. Hospitable staff.

Ưu điểm: Everything was very good. I paid a little but took a lot. When I was on reception I’ve told that I want room with views on the seaside and highest floor as well. It was like I want. Thank you for a good vacation.

Tuyệt hảo10,0

Ưu điểm: Location, location, location..near all the major shopping, restaurants, casinos by foot. The staff are professional and great..always had a fluent staff on duty. Left my passport in room safe and remembered it when I was at Macao Museum..called and they already had retrieved, itemized, and safety sealed it in a plastic bag for me.

Ưu điểm: Lovely hotel, very central, super helpful staff. Even arranged a babysitter for us one evening who was lovely!

Tuyệt hảo9,6

Ưu điểm: Weird as decor. In the best possible way. I love it. The lamps were dolphins.

Tuyệt hảo8,8

Ưu điểm: the rooms are very nice and colonial design of rooms and corridors are amazing! It was a great surprise to have a bottle of wine and postcard in Ukrainian languagefor my Birthday which was during our stay in hotel!

Tốt7,5

Ưu điểm: I was upgraded to an executive room with wider space I believe. The room is tidy.

Khuyết điểm: the room was smelly and totally look different from the pictures.

10,0 Tuyệt hảo

Ưu điểm: Very clean

Khuyết điểm: Nothing

10,0 Tuyệt hảo

Ưu điểm: Everything was very good. I paid a little but took a lot. When I was on reception I’ve told that I want room with views on the seaside and highest floor as well. It was like I want. Thank you for a good vacation.

Khuyết điểm:

10,0 Tuyệt hảo

Ưu điểm: Location, location, location..near all the major shopping, restaurants, casinos by foot. The staff are professional and great..always had a fluent staff on duty. Left my passport in room safe and remembered it when I was at Macao Museum..called and they already had retrieved, itemized, and safety sealed it in a plastic bag for me.

Khuyết điểm: Hmmm..not much into being harassed by barkers for KTV style salon which is on 3rd floor hotel..after all this is Macau)

Khuyết điểm: there is a strong smoking smell that linger on my clothes for a few days aft i left the room. the cigarette smell was really strong

9,2 Tuyệt hảo

Ưu điểm: Lovely hotel, very central, super helpful staff. Even arranged a babysitter for us one evening who was lovely!

Khuyết điểm:

9,6 Tuyệt hảo

Ưu điểm: Weird as decor. In the best possible way. I love it. The lamps were dolphins.

Khuyết điểm: The 'free' stuff around the room was a little misleading. Some water bottles were complimentary, others you'd get charged for etc. Be good if all the charged stuff was in the same place and obvious.

8,8 Tuyệt hảo

Ưu điểm: the rooms are very nice and colonial design of rooms and corridors are amazing! It was a great surprise to have a bottle of wine and postcard in Ukrainian languagefor my Birthday which was during our stay in hotel!

Khuyết điểm: The breakfast is definitely not a 4* at all. very poor selection and same things every day during our 3 nights stay there. Another thing thing we didn't like was that personnel was coming to buffet and eating with guests. Also the personnel need to learn English, but as I understood the whole Macau is not much English speaking though...

7,5 Tốt

Ưu điểm: I was upgraded to an executive room with wider space I believe. The room is tidy.

Khuyết điểm: There are two blocks of the hotel, block A and B, but the reception may have missed to inform me which way to go. I mistakenly took the lift on block B and to my surprise I couldn’t find my room. I figured out that I must be at the other block. (My room key says Room 1xxx(A)). Other than this, nothing to complain about.

Khuyết điểm: Deposit of 1000 Patacas, service is not suitable for 5-star hotel

3,8 Bình thường

Ưu điểm: Clean, comfortable and very well kept.

Khuyết điểm: Try to cheat customer by inflating prices and playing around with bogus listing ( which says inclusive of all taxes) but then they add taxes, despite showing several screenshots and proof. This is because booking.com and hotel together try to play this scam. However this matter is subject of dispute, Beware of booking.com as well as concerned hotel who use such practice to compete , to win an edge over others and finally ripoff customer with another 20 to 30 $.

9,0 Tuyệt hảo

Ưu điểm: Rooms and buffet breakfast. Staff at the front were helpful.

Khuyết điểm: Location. It was not near any shopping or shows. We had a situation where we wanted to cancel, but couldn't without a 50% cancellation. Provolone was willing, but the hotel was not.

7,9 Tốt

Ưu điểm: The staff was excellent! The pool , sauna and wardrobes were clean and we were given towels and beach hats.

Khuyết điểm: The view from the room was a ruined building and an ugly street. The room is not large. Slippers are really simple.

10,0 Tuyệt hảo

Ưu điểm: Very clean and bright

Khuyết điểm:

9,0 Tuyệt hảo

Ưu điểm: Very convenient location. The furniture needed some updating, so did the TV set. Excellent service at the in-house Fado restaurant. There was discount for hotel guests.

Khuyết điểm:

6,7 Tốt

Ưu điểm: Good sized rooms and recently refurbished hotel. Bathrooms well sized and décor is excellent and clean.

Khuyết điểm: Extremely slow check in (took at least 40mins) and had to que for at least 15 mins for breakfast (never experienced this anywhere before). Apart from the lobby lounge (where service was great) the service level provided by the hotel was at best average and slow. Very frustrating as the hotel has a lot of potential to be great.

Ưu điểm: Rooms - spacious, Amenities - daily complimentary bottles of water, complimentary mobile phone with Wi-Fi. English speaking Filipino staff - bellhop, concierge, front desk and wait staff at breakfast room. If you need anything speak to them. Incidental expenses deposit- It is better to give the deposit in cash so you get it back immediately upon check out. Front desk informed us that it will take 4 to 8 weeks to process refund if you pay incidental expenses deposit with credit card.

Tốt7,1

Ưu điểm: The staffs on entry doors and cleaning personal very good and friendly

Tuyệt hảo10,0

Ưu điểm: The service

Tuyệt hảo8,3

Ưu điểm: The bedroom is clean and new, overall ambient in the room is cozy and comfortable. I can sleep and rest very well before start another day's trip. The mattress is good. Good choice if you looking for a clean and comfortable hotel.

Tuyệt hảo9,2

Ưu điểm: The location of the hotel is very closed to town, value for money and very clean! Highly recommend :-)

Tuyệt hảo9,6

Ưu điểm: Nothing

Tuyệt hảo10,0

Ưu điểm: Nice room

Tốt6,7

Ưu điểm: Location and staff

Ổn5,4

Tốt7,5

Ưu điểm: Nothing really special. It is a good hotel, clean, comfortable but not outstanding. There is a free shuttle bus to the ferry terminal, which is a good point in favor.

Khuyết điểm: Receptionists are very poor, no smile with zero welcome from them. Other staffs are not helpful and seems to be a culture thingy whereby staffs don't really smile for their customers. Feedback on the first day about the faulty lock, and it remains the same after 4 days later. Bad service.

8,3 Tuyệt hảo

Ưu điểm: Rooms - spacious, Amenities - daily complimentary bottles of water, complimentary mobile phone with Wi-Fi. English speaking Filipino staff - bellhop, concierge, front desk and wait staff at breakfast room. If you need anything speak to them. Incidental expenses deposit- It is better to give the deposit in cash so you get it back immediately upon check out. Front desk informed us that it will take 4 to 8 weeks to process refund if you pay incidental expenses deposit with credit card.

Ưu điểm: The staffs on entry doors and cleaning personal very good and friendly

Khuyết điểm: Very unsympathisch reception desk staff, working without any commence sense. No relationship to customers!

10,0 Tuyệt hảo

Ưu điểm: The service

Khuyết điểm:

8,3 Tuyệt hảo

Ưu điểm: The bedroom is clean and new, overall ambient in the room is cozy and comfortable. I can sleep and rest very well before start another day's trip. The mattress is good. Good choice if you looking for a clean and comfortable hotel.

Khuyết điểm: The interior design of the hotel is quite similar to most of the China 4 stars hotels, nothing impressive to mention. Need about 20 mins walk if you want to go to Senado square, but buses and taxi are just a few steps away from hotel.

9,2 Tuyệt hảo

Ưu điểm: The location of the hotel is very closed to town, value for money and very clean! Highly recommend :-)

Khuyết điểm: The gym and swimming facilities should be opened 24 hours.

9,6 Tuyệt hảo

Ưu điểm: Nothing

Khuyết điểm: Nothing

10,0 Tuyệt hảo

Ưu điểm: Nice room

Khuyết điểm: No

6,7 Tốt

Ưu điểm: Location and staff

Khuyết điểm: The gym was very poorly equipped

5,4 Ổn

Ưu điểm:

Khuyết điểm: After a long day in Macau, me and my friend wanted to use the spa at the hotel. After looking at the information about the spa on their website we decided to go there. When we got there, a guy at the entrance stopped me and told us rudely that the spa is for men only. I didn’t understand his poor English at first and decided to go down to the lobby to ask where the spa for women was. The guy in the lobby explained that the hotel only have a spa for men, which was not mentioned on their website. Also the people working in the reception were not really friendly during our check in experience. We got the feeling that we were not welcome there. But the guys that were standing by the entrance door were really helpful and kind. There were also no restaurants at the hotel, or we did not find any. Would not recommend this hotel.

7,5 Tốt

Ưu điểm: Nothing really special. It is a good hotel, clean, comfortable but not outstanding. There is a free shuttle bus to the ferry terminal, which is a good point in favor.

Khuyết điểm: The breakfast is a total disappointment. Not much to choose from.

Ưu điểm: Front desk can arrange taxis for hotel guests and point out area sightseeing on provided maps. There is a small bar area and a fair sized lobby seating area on the ground floor. On the second floor is the hotel restaurant. There are a few local restaurants around the square in front of the hotel, two supermarkets within a few minutes walk and loads of other options for food and drinks as you go closer to the main sightseeing area in the World Heritage area. During our recent stay, our room was the same as what we had experienced previously at Hotel S. The room included Two single beds, both comfortable. There is a small table, desk & chair, flat screen TV, fridge, kettle and a Nespresso machine (3 capsules) and a safe. There is plenty of space for luggage, fair views of the city if you are on upper level floors. The bathroom is standard size and fine.

Tuyệt hảo8,3

Ưu điểm: Location and friendly staff.

Tuyệt hảo10,0

Ưu điểm: Everything

Tốt7,1

Ưu điểm: Staff

Tuyệt hảo10,0

Ưu điểm: Location, decor. We were given a room with panoramic view of the main Macau landmarks, and free minibar with Portuguese soft drinks.:-) . The staff was very nice and efficient. The hotel decoration was great. Highly recommended if you want to visit historic Macau.

Tốt6,7

Ưu điểm: Location

Tuyệt hảo10,0

Ưu điểm: Good everything

Tuyệt hảo10,0

Ưu điểm: Good

Bình thường2,8

Ưu điểm: The location is pretty nice, it's a 5 minute walk to the downtown area.

Ổn5,0

Ưu điểm: good price, nice staff

Tốt7,3

Ưu điểm: The hotel staff was fantastic & also the room out side view was also fabulos

Bình thường3,0

Ưu điểm: Good location near the old town. Friendly and helpful front desk/porter

Ưu điểm: Front desk can arrange taxis for hotel guests and point out area sightseeing on provided maps. There is a small bar area and a fair sized lobby seating area on the ground floor. On the second floor is the hotel restaurant. There are a few local restaurants around the square in front of the hotel, two supermarkets within a few minutes walk and loads of other options for food and drinks as you go closer to the main sightseeing area in the World Heritage area. During our recent stay, our room was the same as what we had experienced previously at Hotel S. The room included Two single beds, both comfortable. There is a small table, desk & chair, flat screen TV, fridge, kettle and a Nespresso machine (3 capsules) and a safe. There is plenty of space for luggage, fair views of the city if you are on upper level floors. The bathroom is standard size and fine.

Khuyết điểm: Internet connection from upper floors was spotty and service slow. We have experienced this problem at the property during previous stays as well. This was the only problem we encountered throughout out stay.

8,3 Tuyệt hảo

Ưu điểm: Location and friendly staff.

Khuyết điểm: Everything is OK.

10,0 Tuyệt hảo

Ưu điểm: Everything

Khuyết điểm: Nothing

7,1 Tốt

Ưu điểm: Staff

Khuyết điểm: Location

10,0 Tuyệt hảo

Ưu điểm: Location, decor. We were given a room with panoramic view of the main Macau landmarks, and free minibar with Portuguese soft drinks.:-) . The staff was very nice and efficient. The hotel decoration was great. Highly recommended if you want to visit historic Macau.

Khuyết điểm: Other guests were noisy.

6,7 Tốt

Ưu điểm: Location

Khuyết điểm: Room a bit cramped for a triple room

10,0 Tuyệt hảo

Ưu điểm: Good everything

Khuyết điểm: I like everything in there

10,0 Tuyệt hảo

Ưu điểm: Good

Khuyết điểm: No

2,8 Bình thường

Ưu điểm: The location is pretty nice, it's a 5 minute walk to the downtown area.

Khuyết điểm: My room was lacking basic items like bath towels, hair dryer, coffee, soap, etc. When I requested towels from the front desk they sent someone up and gave me 2 floor mats.

5,0 Ổn

Ưu điểm: good price, nice staff

Khuyết điểm: old rooms

7,3 Tốt

Ưu điểm: The hotel staff was fantastic & also the room out side view was also fabulos

Khuyết điểm:

3,0 Bình thường

Ưu điểm: Good location near the old town. Friendly and helpful front desk/porter

Khuyết điểm: Very poor quality of the room, not clean or comfortable. Room not as shown on booking.com. Front desk admitted the poor quality of the standard room and tried to get us to upgrade to the refurbished rooms for an additional $280. This is false advertising, as it is clearly not what i expected when i booked and paid. If you're booking a standard room based on the pictures, then deduct 2 stars from your expectations.

Ưu điểm: Holiday inn is perfect for resting. The rooms can be very dark or can accommodate light. The staff are very easy to talk with and can communicate very well. The room we stayed in is a smoking room but the smell is barely noticeable.

Tuyệt hảo9,6

Ưu điểm: The location is really amazing. Right in the heart next to great food places and the casinos. Staff was really cool and helpful with giving in directions to suggested places.

Tuyệt hảo9,2

Ưu điểm: Very accommodating ☺️

Tuyệt hảo10,0

Ưu điểm: perfect

Tuyệt hảo9,6

Ưu điểm: Very accommodating and helpful staff. All concerns are dealt with immediately & well explained. Highly recommended!

Tốt6,7

Ưu điểm: In the mid of City. Near go every where. Shutle bus from and to ferry terminal

Ưu điểm: Holiday inn is perfect for resting. The rooms can be very dark or can accommodate light. The staff are very easy to talk with and can communicate very well. The room we stayed in is a smoking room but the smell is barely noticeable.

Khuyết điểm: It is a bit far from the UNESCO heritage sites.

9,6 Tuyệt hảo

Ưu điểm: The location is really amazing. Right in the heart next to great food places and the casinos. Staff was really cool and helpful with giving in directions to suggested places.

Khuyết điểm: Pretty much everything was really good.

9,2 Tuyệt hảo

Ưu điểm: Very accommodating ☺️

Khuyết điểm: None

10,0 Tuyệt hảo

Ưu điểm: perfect

Khuyết điểm: None

9,6 Tuyệt hảo

Ưu điểm: Very accommodating and helpful staff. All concerns are dealt with immediately & well explained. Highly recommended!

Khuyết điểm: None

6,7 Tốt

Ưu điểm: In the mid of City. Near go every where. Shutle bus from and to ferry terminal

Khuyết điểm: Food not to tasty. Staff not friendly

10,0 Tuyệt hảo

Ưu điểm: I like the location.

Khuyết điểm: Good and convenience to buy everything and walk distance.

Khuyết điểm: Although I booked a smoking room and during check in the reception informed me that it’s a smoke free hotel, the funny thing is my whole floor was full of cigarette smoke. So other guests were very well smoking in their rooms. Didn’t like this fact!!

Ưu điểm: This hotle located near MGM Casino，where can get shuttle buses to Cotai, Airport and wharf. The quite room has nice coffee machine in common room~ There is a TV in bathroom which makes me in a good mood.

Tuyệt hảo9,6

Tốt6,3

Ưu điểm: Room was good.

Tuyệt hảo8,8

Ưu điểm: The rooms nice n cosy

Tuyệt hảo9,2

Ưu điểm: The interior design of the room is perfect. The room is very big, near to others hotel as well.

Tuyệt hảo10,0

Ưu điểm: Best location. A good apartment and many good restaurants at level 2. There is no casino in this building so don’t worry about your money.

Tuyệt hảo10,0

Ưu điểm: We got a free upgrade to a suite, it was lovely. Easy 10/10 Staff are lovely, and very helpful Beds are comfortable Pool and gym are great Restaurants are exquisite Great getaway

Ưu điểm: This hotle located near MGM Casino，where can get shuttle buses to Cotai, Airport and wharf. The quite room has nice coffee machine in common room~ There is a TV in bathroom which makes me in a good mood.

Khuyết điểm: Check-in time is a little bit late！

9,6 Tuyệt hảo

Ưu điểm:

Khuyết điểm: Although the hotel is non smoking. I could smell it inside toilet. I believe there was someone smoking previously.

6,3 Tốt

Ưu điểm: Room was good.

Khuyết điểm: Service right from the bell desk, front desk to the restaurant was unprofessional.

8,8 Tuyệt hảo

Ưu điểm: The rooms nice n cosy

Khuyết điểm:

9,2 Tuyệt hảo

Ưu điểm: The interior design of the room is perfect. The room is very big, near to others hotel as well.

Khuyết điểm: Not really

10,0 Tuyệt hảo

Ưu điểm: Best location. A good apartment and many good restaurants at level 2. There is no casino in this building so don’t worry about your money.

Khuyết điểm: I will appreciate it if the hotel can offer a coffee spoon in the guest room.

10,0 Tuyệt hảo

Ưu điểm: We got a free upgrade to a suite, it was lovely. Easy 10/10 Staff are lovely, and very helpful Beds are comfortable Pool and gym are great Restaurants are exquisite Great getaway

Ưu điểm: Basically, the hotel location is quite strategy as there are bus stations nearby, there are also few food stalls nearby. But the average food price is not worth it. Better stay near Ruins of St. Paul's area if u want to have/try local foods/f

Ổn5,8

Ưu điểm: Reception staff

Tuyệt hảo9,2

Ưu điểm: Location was very good. I'v stayed here before, that's why I came back

Tuyệt hảo9,2

Tuyệt hảo8,3

Ưu điểm: Bed and location.

Tuyệt hảo8,8

Ưu điểm: the reception staff was very helpful and understood our needs

Ưu điểm: Basically, the hotel location is quite strategy as there are bus stations nearby, there are also few food stalls nearby. But the average food price is not worth it. Better stay near Ruins of St. Paul's area if u want to have/try local foods/f

Khuyết điểm: breakfast meals are same everyday and the varieties are limited. They request extra charges for coke and ice cream. Shall it be in the room price as it mentioned "buffet". I've booked 1 family room. Only one washroom is provided. Small size bathtub is provided.

5,8 Ổn

Ưu điểm: Reception staff

Khuyết điểm: The breakfast was to much asian (no options) and the staff did not speak english at the breakfast area

9,2 Tuyệt hảo

Ưu điểm: Location was very good. I'v stayed here before, that's why I came back

Khuyết điểm: Beds could be a bit softer

9,2 Tuyệt hảo

Ưu điểm:

Khuyết điểm: The location was perfect, okey Macau is not big so any location is good. Very close to Macau turbojet border to HK and also to Zhuhai border. Only that this Hotel didn't have shuttle bus to borders but the Star World Hotel had which is just across the road and anyone can use it.

8,3 Tuyệt hảo

Ưu điểm: Bed and location.

Khuyết điểm: Could do with a renovation.

8,8 Tuyệt hảo

Ưu điểm: the reception staff was very helpful and understood our needs

Khuyết điểm: lighting in the room is not enough, makes the place very dark in the evening.

5,0 Ổn

Ưu điểm: Having a great location.

Khuyết điểm: Expected to have two bathrooms for 4 pax room but finally just have one. The staff is not very helpful.

Ưu điểm: The host has good lingual skills. Didn't have a hard time communicating with the manager at the bar for breakfast and she is very entertaining towards our need. The room is very cozy and clean and the cleaning staff is very polite.

Tốt7,5

Ưu điểm: The choice for cheap accomodations in Macau is very scarce, therefore we were happy to find Macau Masters. The room was simple but large, clean and comfy enough. Buses to and from Taipa village, the outer harbour and the Zhuzhai gate pass by right in front of the hotel, very convenient. most sites of the center Macau are within walking distance.

Tuyệt hảo10,0

Ưu điểm: The location is just perfect, easily accessible from buses. Walking distance from many sight seeing locations like A-ma Temple, Senado Square, Ruins of St Paul's, etc. The staff was really helpful and welcoming. Rooms and facilities provided are worth the price.

Ổn4,6

Ưu điểm: the only thing I like is the location

Tốt7,1

Ưu điểm: The bath and location

Tốt7,5

Ưu điểm: The housekeeping staff actually proposed that I allow their staff to bring my laundry home to wash as it is cheaper than the hotel's laundry services. It came back clean and folded nicely! The front desk lady who helped me call a cab actually came out of the the counter and helped me bringu luggage down to the main road to wait for the cab and she ensured that I got onto the cab before she went back. These are the little stuff that touches me and makes me want to go go back to them. Location is good too. Near eateries and the square.

Ưu điểm: Clean rooms. Location is good, historical part of Macau is in a walking distance from hotel.

Tuyệt hảo10,0

Ưu điểm: excellent location. bus stop is just in front of the hotel. if you take the cruise sightseeing, the ferry terminal is just behind the hotel. Chinese restos are near the place. 7/11 is around 50 meters away. tourist spots are walking distance from this hotel. hotel service is very good especially the Chinese frontliner guy who assisted me around 3am in the morning when I arrived. he accepted my 2 bags for safekeeping while I walk around and tour the city until my check in time 3pm.

Bình thường3,4

Tốt7,1

Ưu điểm: Access to major tourist attractions in Old Macau. Good car park nearby (essential if you don't want to spend hours looking for a park ) House-keeping staff, lovely and friendly. Small corner shop nearby selling all the usual necessities, like milk.

Ưu điểm: The host has good lingual skills. Didn't have a hard time communicating with the manager at the bar for breakfast and she is very entertaining towards our need. The room is very cozy and clean and the cleaning staff is very polite.

Khuyết điểm: When we arrived the front desk personnel and I had a hard time communicating because of communication barrier. I didn't catch what he wanted to tell to me but it turns out he only needs a deposit for the reserved rooms. Front desk personnel should have good communication skills because they're the frontliners.

7,5 Tốt

Ưu điểm: The choice for cheap accomodations in Macau is very scarce, therefore we were happy to find Macau Masters. The room was simple but large, clean and comfy enough. Buses to and from Taipa village, the outer harbour and the Zhuzhai gate pass by right in front of the hotel, very convenient. most sites of the center Macau are within walking distance.

Khuyết điểm: The price is still high for what you get, but again, that's Macau...

10,0 Tuyệt hảo

Ưu điểm: The location is just perfect, easily accessible from buses. Walking distance from many sight seeing locations like A-ma Temple, Senado Square, Ruins of St Paul's, etc. The staff was really helpful and welcoming. Rooms and facilities provided are worth the price.

Khuyết điểm:

4,6 Ổn

Ưu điểm: the only thing I like is the location

Khuyết điểm: Not so accomodating staff

7,1 Tốt

Ưu điểm: The bath and location

Khuyết điểm: Expensive, small rooms, a brothel on the 3rd floor, but good staff and clean.

7,5 Tốt

Ưu điểm: The housekeeping staff actually proposed that I allow their staff to bring my laundry home to wash as it is cheaper than the hotel's laundry services. It came back clean and folded nicely! The front desk lady who helped me call a cab actually came out of the the counter and helped me bringu luggage down to the main road to wait for the cab and she ensured that I got onto the cab before she went back. These are the little stuff that touches me and makes me want to go go back to them. Location is good too. Near eateries and the square.

Ưu điểm: Clean rooms. Location is good, historical part of Macau is in a walking distance from hotel.

Khuyết điểm: The bed was too hard to sleep on. It was also quite noisy at night because the windows were on the main road side.

10,0 Tuyệt hảo

Ưu điểm: excellent location. bus stop is just in front of the hotel. if you take the cruise sightseeing, the ferry terminal is just behind the hotel. Chinese restos are near the place. 7/11 is around 50 meters away. tourist spots are walking distance from this hotel. hotel service is very good especially the Chinese frontliner guy who assisted me around 3am in the morning when I arrived. he accepted my 2 bags for safekeeping while I walk around and tour the city until my check in time 3pm.

Khuyết điểm: 500 hkd deposit is too much considering the credit/debit card pre-authorization was secured prior to booking date. 100hkd will do. I think for a 1 day stay.

Ưu điểm: Access to major tourist attractions in Old Macau. Good car park nearby (essential if you don't want to spend hours looking for a park ) House-keeping staff, lovely and friendly. Small corner shop nearby selling all the usual necessities, like milk.

Khuyết điểm: Check-in time advertised as 2pm. We arrived 2.15pm and were told no check-in until 3pm "...and there is a queue..." and there was! Around twelve people were waiting, some of them had been there for over half an hour already.

Ưu điểm: Close walk to the tourist trap and zoo that is Senando Square. I like the fact that it is located in a real neighborhood where locals live instead of the fake Disney-like casino areas.

Tuyệt hảo10,0

Ưu điểm: Location was really good - just a 5 minute walk up to the hill to the main square and everything else could be found within a few hundred meters. Bus stop closeby too!

Tốt7,9

Ưu điểm: Location and good value for money for Macau

Tuyệt hảo8,0

Ưu điểm: Food is good

Tuyệt hảo10,0

Ưu điểm: We decided to spend one night in Macao and quickly started looking for affordable decent accommodation. After some research, we were VERY lucky to find this super little hotel which offered a good room rate, free breakfast and a perfect location. Once we arrived at Gongbei Port in Macao, it was easy to grab a metred taxi which took us directly to our hotel door within a quick 15minute drive : 50 Hong Kong Dollars. Macao accepts Hong Kong Dollars as well as their own currency (MOP) Pataca. The hotel staff spoke English (heavily accented) but still very helpful and friendly. There is an English speaking currency exchange right next to the hotel. The room was quiet, small and clean but had everything we needed for one night including a hairdryer. There were also complimentary bottles of water in the room. The room also has some basic complimentary toiletries (soap/shampoo, toothbrushes, toothpaste, Q tips, comb, etc) and slippers. The rate includes a basic breakfast of cereal, fabulous coffee, juice, noodles, eggs, bacon, sausage, rice porridge, salad and fried rice. The hotel is in a GREAT location with historic tourist attractions (Ruins of St Paul's, Senado Square, Forte de Macao and a lot more) within walking distance +- 12minutes walk. There are many restaurants within walking distance, mini supermarkets, and even a McDonalds close by [next to a large ParknShop Supermarket]. We would highly recommend you eat at the little eatery next to the hotel called Roomage 30 - the food and service are fantastic. Kindly note that the hotel does not offer any parking and street parking is very limited. I have included some photos of the hotel exterior, reception area, room, park opposite the hotel and currency exchange next door.

Ổn5,4

Ưu điểm: It’s convenient.

Tốt7,9

Ưu điểm: Great location

Tuyệt hảo10,0

Ưu điểm: Walking distance to Macau's best tourist spots and bus stations. Very clean room. Staff were very accommodating.

Tuyệt hảo8,3

Ưu điểm: The location is great, the staff is friendly and accommodating enough that they upgrading our room for free in order us to have a side by side room on the same floor

Ưu điểm: Close walk to the tourist trap and zoo that is Senando Square. I like the fact that it is located in a real neighborhood where locals live instead of the fake Disney-like casino areas.

Khuyết điểm: Noisy and rude mainlanders (what's new?) made would be an enjoyable experience horrible. Had to call front desk twice to get them to tell them to shut up. First time I called it didn't seem to work. Second time I got someone who couldn't speak English unlike the previous guy. Had to go downstairs and muster up my limited Chinese to tell him what is going on. He told them to be quiet but they continued afterwards.
This place needs to always have someone on duty who can speak English and Chinese!

10,0 Tuyệt hảo

Ưu điểm: Location was really good - just a 5 minute walk up to the hill to the main square and everything else could be found within a few hundred meters. Bus stop closeby too!

Khuyết điểm:

7,9 Tốt

Ưu điểm: Location and good value for money for Macau

Khuyết điểm: Staff could’ve been a bit more friendlier

8,0 Tuyệt hảo

Ưu điểm: Food is good

Khuyết điểm: nice location very near to senado square. its about 6 min. to walk.

10,0 Tuyệt hảo

Ưu điểm: We decided to spend one night in Macao and quickly started looking for affordable decent accommodation. After some research, we were VERY lucky to find this super little hotel which offered a good room rate, free breakfast and a perfect location. Once we arrived at Gongbei Port in Macao, it was easy to grab a metred taxi which took us directly to our hotel door within a quick 15minute drive : 50 Hong Kong Dollars. Macao accepts Hong Kong Dollars as well as their own currency (MOP) Pataca. The hotel staff spoke English (heavily accented) but still very helpful and friendly. There is an English speaking currency exchange right next to the hotel. The room was quiet, small and clean but had everything we needed for one night including a hairdryer. There were also complimentary bottles of water in the room. The room also has some basic complimentary toiletries (soap/shampoo, toothbrushes, toothpaste, Q tips, comb, etc) and slippers. The rate includes a basic breakfast of cereal, fabulous coffee, juice, noodles, eggs, bacon, sausage, rice porridge, salad and fried rice. The hotel is in a GREAT location with historic tourist attractions (Ruins of St Paul's, Senado Square, Forte de Macao and a lot more) within walking distance +- 12minutes walk. There are many restaurants within walking distance, mini supermarkets, and even a McDonalds close by [next to a large ParknShop Supermarket]. We would highly recommend you eat at the little eatery next to the hotel called Roomage 30 - the food and service are fantastic. Kindly note that the hotel does not offer any parking and street parking is very limited. I have included some photos of the hotel exterior, reception area, room, park opposite the hotel and currency exchange next door.

Khuyết điểm: We loved this hotel!

5,4 Ổn

Ưu điểm: It’s convenient.

Khuyết điểm: The room is very small and very bare. Need to carry luggage half a floor from the lift level

7,9 Tốt

Ưu điểm: Great location

Khuyết điểm: After with the elevator, I still had to walk up a few stairs with my luggage.

10,0 Tuyệt hảo

Ưu điểm: Walking distance to Macau's best tourist spots and bus stations. Very clean room. Staff were very accommodating.

Khuyết điểm: None so far.

8,3 Tuyệt hảo

Ưu điểm: The location is great, the staff is friendly and accommodating enough that they upgrading our room for free in order us to have a side by side room on the same floor

Khuyết điểm: Difficulty in communicating as some of the front desk staff did not speak English and we speak no Chinese

9,2 Tuyệt hảo

Ưu điểm: Attractions by walk like the ruins, night market and stores for souvenirs

Khuyết điểm: When I used my credit card it was hacked

7,1 Tốt

Ưu điểm: Very responsive staff. Understands english.

Khuyết điểm: Air conditioning leaking water. Was cleaned by the technician but leak just moved to the opposite side.

7,5 Tốt

Ưu điểm: The service was good. They replace the toiletries everyday and clean the room.

Khuyết điểm: None

3,8 Bình thường

Ưu điểm:

Khuyết điểm: It’s a very worn off and filthy hotel. The room filled with very unpleasant odour. The sewage system in the bathroom is bad. The bed is dirty, the blanket contained some bad smells. The kettle in d room is dirty. The cabinets and the fittings in d room and bathroom all are way too old and far below my expectations.

8,8 Tuyệt hảo

Ưu điểm: Very accessible to tourist attractions. Staff are approachable and friendly. ✔️ Value for money. Good wifi connection.

Ưu điểm: The location is really very good! The hotel is a bit hard to see when you walk on the street because it's hidden among less impressive looking buildings. But once you go inside everything is nice and shiny. There's also A LOT of bus stops within 5 minutes walking into each direction, so you can go anywhere you want pretty fast. Night buses stop there as well. There's a supermarket, a bakery and a 7/11 nearby. Most tourist attractions in Macau Penisula are about 30 minutes on foot from the hotel, which is also very nice. The staff don't speak much English, but they're friendly and will help you with what you need.

Bình thường3,3

Ưu điểm: Basically nothing. The rooms are too small for a 130 USD approx per night. It's ridiculous.

Ổn5,4

Ưu điểm: The location was convenient with good access to busses and taxis

Bình thường3,7

Ưu điểm: The individual at the front was an absolutely disgusting host. My customer service experience was disgraceful. Coming from the United States I know that some customer service employees can lack manners. I have never experienced such disrespect as I did at this hotel.

Ưu điểm: The location is really very good! The hotel is a bit hard to see when you walk on the street because it's hidden among less impressive looking buildings. But once you go inside everything is nice and shiny. There's also A LOT of bus stops within 5 minutes walking into each direction, so you can go anywhere you want pretty fast. Night buses stop there as well. There's a supermarket, a bakery and a 7/11 nearby. Most tourist attractions in Macau Penisula are about 30 minutes on foot from the hotel, which is also very nice. The staff don't speak much English, but they're friendly and will help you with what you need.

Khuyết điểm: One weird thing was that at check-in I paid with cash and did not automatically receive a receipt for it. I didn't notice at the time because I was exhausted from travel. BUT once I did notice I just went down to the reception and they prepared the receipt for me no problem. So I guess you just have to remember about it yourself.

3,3 Bình thường

Ưu điểm: Basically nothing. The rooms are too small for a 130 USD approx per night. It's ridiculous.

Khuyết điểm: The staffs are only programmed to do what they must and not know how to handle situation. Housekeeping will not make your bed after 6pm. They do a very lousy work. Reason there is no enough staff. Poor service and too expensive.

5,4 Ổn

Ưu điểm: The location was convenient with good access to busses and taxis

Khuyết điểm: The hotel is definitely a bit run down, walls had cracks in them and yellowing. The bathroom also needed lots of work. It's priced more than it should be.

3,7 Bình thường

Ưu điểm: The individual at the front was an absolutely disgusting host. My customer service experience was disgraceful. Coming from the United States I know that some customer service employees can lack manners. I have never experienced such disrespect as I did at this hotel.

Khuyết điểm: I thought that the man working at the customer service desk was completely disrespectful and very unprofessional.