Got a Check in the Mail From the CFPB? Here’s How to Tell if it’s Legit

If you have received a check from the CFPB, it is because we have taken an enforcement action against a person or company for violating a consumer financial protection law, and you are eligible for compensation as a result of this violation. This check may come in the mail directly from the CFPB or from the defendant that we sued.

Sometimes, you may also receive a claim form in the mail, or you may receive a notice to complete a claim form online. A claim form is used when we need additional documentation to verify that you are eligible for a redress payment.

Why did I receive a check from the CFPB?

If you did not submit a claim form, you received a check from us because you were identified as a harmed consumer in a case. Your information was found in the defendant’s records, and we used this information to send you a check in the mail. You do not need to do anything or provide any other information to us to cash this check. Receiving and cashing a check from the CFPB does not mean you give up your rights to pursue further action against the defendant.

How do I know if this check’s real or a scam?

If you would like to verify whether a check from the CFPB is real, you can view our payments by case and click on the link for the case for which you received a check. You should then contact the payments administrator using the contact information listed. The administrator should be able to verify your check and determine if it’s real or a scam.

If anyone claims that they can get you compensation, but asks for money upfront, it could be a scam. We will never require you to pay money to receive money. We will not ask for additional information before you can cash a refund check that we’ve issued. Please contact us right away if this happens to you or if you have any other questions about this matter. You can reach us by phone at (855) 411-2372, 8 a.m. to 8 p.m. ET, Monday through Friday.

Can I still take legal action?

Cashing the check you receive in the mail doesn’t stop you from making any further legal claims that may be available to you. While we can’t give you legal guidance, you may want to look for an attorney for advice.

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What may we help you with?

How much do you owe?

What is the status of your payments?

What type of student loans do you have?

What is the status of your loans?

What type of tax debt do you have?

How many years have you owed taxes?

Are you currently enrolled in a payment program with the IRS?

What problems are you having with your report?

Late Payments

Bankruptcy

Charge offs

Debts that are not yours

Collections

Errors on your credit report

Other

first_name

Your first name is required.Your first name is required to be at least 2 characters.Your first name cannot be longer than 50 characters.

last_name

Your last name is required.Your last name is required to be at least 2 characters.Your last name cannot be longer than 50 characters.

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Your email is required.

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Your phone is required.Your 10 digit phone number is required.

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Your age is required.Your age must be between 18 and 99.Your age must be greater than 18.Your age must be less than 100.

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By clicking on the "Contact Me" button above, you consent, acknowledge, and agree to the following: Our Terms of Use and Privacy Policy and to receive electronic communications. We take your privacy seriously. That you are providing express "written" consent for Debt.com or appropriate service provider(s) to call you (including through automated means; e.g. autodialing, text and pre-recorded messaging) via telephone, mobile device (including SMS and MMS - charges may apply), even if
your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. Consent is not required as a condition to utilize Debt.com services and you are under no obligation to purchase anything.

By clicking on the “Contact me” button above, you consent, acknowledge, and agree to the following: (1)That you are providing express “written” consent for Lexington Law Firm, Debt.com or appropriate service provider(s) to call you (including through automated means; e.g. autodialing, text and pre-recorded messaging) via telephone, mobile device (including SMS and MMS – charges may apply), or dialed
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