World's Largest Classical Music Label Calls Tennessee Home

FRANKLIN, Tenn. (WMOT) -- When you think of Tennessee, the music that springs to mind likely includes a fiddle, not a violin. America's "Country Music Capital" is famous for the Opry, not the opera. So it may surprise you to learn that the world’s largest classical music label has its American headquarters here in the Volunteer State.

The North American headquarters of Naxos Records is located in Franklin. The label has more than 7000 recordings in its catalog, and stores more than 4 million CDs in its Franklin warehouse alone.

The Naxos warehouse located in Franklin, Tennessee, holds more than 4 million CDs and music DVDs.

Credit naxos.com

Shrink-wrapped CDs and music DVDs are stacked on row after row of shelves 30 feet high and a football field in length. Naxos ships a thousand customer orders from its Tennessee warehouse every day. It’s quite an accomplishment for a 25-year-old company that began life as a budget label with a reputation for recording minor works by obscure orchestras.

“To this day, they still record hungry young orchestras that don’t have much in the way of a recording profile,” said Jim Svejda, the author of The Insider’s Guide to Classical Music, and host of a nationally syndicated classical music radio program. “The Fort Smith Symphony in Arkansas is actually making recordings. The Grand Rapids Symphony in Michigan is recording symphonies by Adolphus Hailstork which are not easy to play, and they’re making absolutely superb recordings.”

Svejda says that, right from the beginning, Naxos distinguished itself by having those orchestras record music beyond the standard repertoire.

“Twenty-years ago it was the same old dinosaur record companies that every once in a while - every four or five years - would launch a new Beethoven Symphony cycle with, you know, with the newest hot, young conductor with predictable results. People just kind of lost interest,” Svejda said.

With more than 115 million recordings sold to date, people are clearly paying attention now. And no one is more surprised than Klaus Heymann, the company’s 76-year-old founder. He launched Naxos, in part, to distribute recordings made by his wife, world-class Japanese violinist Takako Nishizaki. Heymann is a German-born entrepreneur who doesn’t play an instrument and can’t read music. He’s convinced those were the perfect qualifications for the job.

Naxos records founder Klaus Heymann.

Credit Naxos.com

“I had run other very successful businesses before I started the record companies,” Heymann told WMOT. “So I looked at that with the cold eye of the businessman and I said, ‘This is all crazy how they run this business. Why don’t we do it differently?’”

Heymann’s approach was so different, some industry observers initially labeled his tactics predatory. Anne Midgette, a music critic with the Washington Post, says he was accused of taking advantage of artists who were desperate to record.

“They didn’t pay the kinds of expenses or royalties or deals that were then customary in the business,” Midgette recalls. “In fact, Naxos was about ten years ahead of its time in that.”

Midgette says it’s clear now that Heymann’s tactics were evolutionary, not exploitive, and she considers his ability to continue to adapt and innovate the key to his success.

One of those innovations has forever endeared Heymann to American audiophiles. In 1998, he launched the Naxos American Classics series, recording the works of more than 200 American composers not generally well known in the rest of the world.

Heymann launched the series to help Naxos break into the notoriously hard to crack American music market. The series has grown to include more than 400 titles.

“It hasn’t made any money,” Heymann explains. “In fact it’s lost a lot of money, but it was wonderful for our prestige. We’ve won so many Grammys with our American Classics.”

The Nashville Symphony

Credit nashvillesymphony.org

The Nashville Symphony has won seven of those Grammys for Naxos. Symphony president Alan Valentine routinely uses another of Klaus Heymann’s innovations. The Naxos Music Library is an online subscription tool that allows users to play, or stream, selections from the company’s entire catalog.

Heymann embraced online streaming five years before Apple launched iTunes. His staff thought he was crazy, but it was a move he now considers his proudest achievement.