Month: September 2015

Many of you have been asking us how to find out your Wi-Fi network encryption type when installing the Gogogate 2 for the first time. Therefore, we consider it can be helpful to make a post about this.

In the “beginning installation” process, Gogogate 2 will ask you for your Wi-Fi’s network encryption type. There are 3 different encryption types available:

Open: Your network is not encrypted.

WEP: Low level of security.

WPA/ WPA 2: High level of security.

Note that you can check the WiFi encryption type on Windows, Mac, and Android devices. It is not possible to check on iOS (ie. iPhone) devices without any third party software/app.

One of the most frequently asked questions by our costumers is how to connect the Gogogate 2 to their garage door or gate. Therefore, we thought it would be a great idea to make a post in our blog about this first step before using the device.

The first thing you need to know is that all garage door or gate openers can get connected to a wall push button if they do not already have it.

Having said this, we consider important to make a difference between the procedure you will follow if you want to connect your GGG2 to a garage door or to a Gate.

Connect your Gogogate to a Gate.

If you have a Gate and you don’t know how to connect your Gogogate 2, we recommend you to visit our website: gates.gogogate.com/gates.php. In this page you may find your gate opener when combining the option ”Select Manufacturer” and also ”Select Gate Model”. Check out all the models and select the one you have. Once you do this, you will see the wiring instructions to connect your Gogogate 2 to the corresponding opener .

For exemple: Imagine you have the Mighty Mule 500 model. Once you select it in our website, the following image will appear in your screen.

Connect your Gogogate 2 into your Mighty Mule 500 model

Conncet your cables to the inputs shown in the above pictures and you will have your GGG2 successfully connected to your gate operator. Is as easily as this!

Important note: If your gate is not on the list just send us an e-mail at support@gogogate.com indicating your operator’s brand and model. We will send you a detailed diagram with wiring instructions.

Connect your Gogogate to a Garage door

There are two possibilities to connect your Gogogate 2 to your garage door.

The first one is if you don’t have a wall push-button or if your wall push-button is a wireless one. In both cases, you should connect your Gogogate 2 directly to the opener. Where? The Gogogate 2 should be connected to the same terminals where your wall push-button would be connected to.

Important note: If you don’t know where you can connect your wall push-button you can send us an e-mail to our technical department: support@gogogate.com

Otherwise, if you have a push-button already, you must connect your Gogogate as shown in the next video:

With the optional video feature you will always see what’s happening in your garage. Your Gogogate2 device will register and record every time your garage door is opened. Besides this, the system will allow you to assign up to 1 different camera per connected door, so you know you are looking at the right place when necessary.

Our video monitoring feature brings you peace of mind. Why? Well, imagine you are on holidays, in a business trip or at work. By integrating your existing IP camera, you can see what happens when your garage door is open or closed from your Smartphone, tablet, PC or Smartwatch from anywhere.

In a previous post, we were telling you how to set up your new Gogogate2 device. Today, we want to show you in a video the Gogogate 2 configuration. We consider this could be a useful way to become familiar with the product installation before you start the set up process.

You just need to choose the way you want to configure your Gogogate 2; from your Smartphone or from your SD Card.

If you want to set up your device from your Smartphone, have a look at the following video:

2. If you prefer to use your PC, set up the device using the provided SD Card, watch the following video

We hope that after this post you can set up the Gogogate 2 properly in just a few minutes.If you have any problems during the configuration process, do not hesitate to contact us at sales_NA@gogogate.com.

Before we start to explain what exactly is the Door Status, we think it could be useful for all our costumers to know a few general information.

First of all, it’s important to have a clear idea about what kind of doors and sensors are compatibles with our Gogogate. For this reason, we consider essencial to make a little brief in this first part of the post about this features. We think that, in this way, and with this tips, it may be easier for you to choose the option that fits you better.

Having said this, we will start talking about our Wireless Sensor GGG2 TWS.

The Wireless Sensor GGG2 TWS it has been especially thought for two types of doors:

Sectional door

2. Tilt Garage door

So, if you have one of this types of doors and as well as you’re interested in a Gogogate 2, you should buy your Gogogate 2 with this type of sensor. And what are the most important features of this Wireless Sensor GGG2 TWS?

Remotely monitor if garage door is open or closed

Check garage door temperature in ºC/ºF · R

Receive real time alerts on your Smartphone.

Easy to install tilt sensor with double sided tapes.

Tilt switch broken when garage door opens.

Monitor sensor’s battery status for prompt replacement.

Keep track of all garage door events in a built-in calendar of events.

Important note: This sensor doesn’t works if it isn’t connected to your Gogogate 2.

Our other Gogogate Sensor is a Wired sensor GGG2 WDS. This other sensor is compatible with another types of doors.

The Door Status is one of the main features of our product. Everytime there is a movement in your garage door, Gogogate 2 will send you notifications about your Door Status.

Important note: The Remote Acces has to be activated if you want to recieve the notifications of the Door Status.

The notifications can be adjusted to you’re liking. So that, the user can choose what type of notificacion want to recive. Those notificacions, can be changed in everywhere at anytime.

There is 3 differents types of nottifications:

Door or gate open:

Door or gate close.

Door or gate left open: If you leave your garage door open, Gogogate2 will send you a notificacion in about 10 minutes with the status of your door. If you don’t close the door in about a period of 10 minutes since you recive the first notification, you will recive another notification reminding you about your door status.

The Gogogate2 manager could choose if he/she want to recive the notificacions via email or in the Smartphone.

You could always see your garage door activities because Gogogate 2 gin up a calendar of events with all your garage door movements where you could acces and check all your garage door activities.

Finally, it is important to know that only the administrators of Gogogate 2 will recive the Door Status notifications. This means that if you want that more than one person could recive our alerts, these people should be added into the administrator account.

One of the most important and convinient feature of our Gogogate 2 is the Remote access. GoGogate 2 will integrate all your remote controls in a single app for you to open and close your garage door from anywhere.
So that means that with the Remote Access, you can open and close your door from anywhere and any time, as long as you have Internet in your phone, PC or tablet. But, when we talk about having internet, we not only mean that if you want to open your door you have to be connected in any Wiffi network but also with your 3G or 4G Smartphone is enough.

How do you configure your remote access?
The first thing you need to know is that once you recive your Gogogate 2, the RA is still not activated. So, first of all, you need to downloand our app and connect your Gogogate. ( Remember that you can register your gogogate through our app or your remote acces page).

Once you have it done, it’s time to activate your remote acces! How? Well, it’s very easy.

Step 1. Enter to the edit option into our app or webpage.

Step 2. Go to configure device, and enter your login and password.

Step 3. Once you’ve filled all the information, you land on the settings menu.

Step 4. In that menu, select the remote acces option.

Step 5. Click on the enable acces and accept accept the terms and conditions if you agree .

Step 6. After completing the following steps, you will see a count down and within approximately 20 seconds, you’ll have it activated.

Remember that you can always connect your Remote acces through a Wiffi network or from the 3G / 4G of your phone.