Account Help

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Support & Community

If you need help, you have come to the right place. Whatever the question, chances are you’ll find the answer within these pages. Everything from help with your Serif software to managing your Serif account to accessing the Serif community forums – it’s all covered. Click on the headings below to browse through the ways we can help you or jump straight in using the links on the right.

For customer service support please contact 800 489 6720 or visit our support portal.

For all your non-technical related enquiries. Track orders, update your details, download purchased software and more. You can even register your products here as well. You'll also find information on our growing Serif community and how to shop using the Serif.com Store.

For all of your technical related enquires. Find answers fast to common questions in our Knowledge Base. If you’re still stumped, you will also be able to send a new question ticket to the relevant support department.