Your own role and the company you work for will determine what kind of checklists help you most. Generally, a checklist is best suited to work that`s repeated often, and in a predictable order.

All the questions are not equally important. Make sure you know which questions are the ones serving the core objective. Those should be emphasised. For instance, information about the cleanliness of a reception area is much more important from the customer satisfaction perspective than the cleanliness of a stock room, although the questions might be in the same checklist. With the right emphasis, the right information can be gathered to promote decision-making.