Ford launching GoRide non-emergency medical transportation service

Ford is launching the GoRide non-emergency medical transportation service in Southeast Michigan, covering more than 200 facilities within the Beaumont Health network.

With GoRide, health systems such as Beaumont can schedule and book transportation for their patients. The program features properly outfitted Ford Transit vans.

GoRide’s non-emergency medical transportation offers on-demand service, including for those in wheelchairs and other special needs, plus the ability to pre-book transport up to 30 days in advance.

In its pilot phase, GoRide delivered a 92 percent on-time patient pick-up and delivery rate, with average wait times of only 10 to 30 minutes for on-demand wheelchair transport, says Ford.

When the GoRide pilot with Beaumont Health began in late 2017, there were five Transit Wagon vans properly outfitted to provide patient transportation. GoRide currently has 15 Transit vehicles at its disposal, with plans to add another 10 by midyear and up to 60 vans by the end of the year, says Ford.

Ford GoRide is a part of Ford Smart Mobility, Ford’s business focused on designing, building, growing and investing in emerging mobility services globally.