Favorites

Customer Service Speakers

Meet Shawn

Shawn Hanks, CEO, adds capabilities from several fields to the Premiere Speakers Bureau team. Over the course of eighteen years in the event industry, he has gained valuable experience advising corporate, association and non-profit partners. In addition, he provides direction to speakers on the Premiere roster.

Shawn is an avid football / basketball fan, and he and Heather survive CrossFit each day – together! They have enjoyed living in Southeast and Central Texas and, currently, Middle Tennessee.

10 Truths and a lie

Here are 10 facts about Shawn that you many not know...and one lie.
Want to know which one isn't true? Email Shawn to find out.

1. I had a 30 inch vertical jump.
2. I can juggle.
3. I once owned three cows.
4. My wife and I have completed P90X twice.
5. I speak fluent French.
6. High school graduation stats - 6 foot, 3 inches....168 lbs.
7. I have a degree in music and play piano.
8. I cannot dive or do a flip on a trampoline.
9. I enjoy running,
10. Blue Bell ice cream is my favorite treat.

Speakers In This Topic

Dennis Snow's customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today. He began his Disney career in...
View More

NYT's Bestselling author, Consultant and Communicator

About Your Speaker Mark Sanborn, CSP, CPAE Inspiring Leaders to Turn the Ordinary Into the Extraordinary Mark is the president of Sanborn &amp; Associates, Inc., an idea lab for leadership development and turning ordinary into extraordinary. Globalgurus.org lists Mark...
View More

WHO ELSE led Customer Loyalty for 5 Major US Corporations?

Jeanne Bliss is President of CustomerBliss and the Co-Founder of The Customer Experience Professionals Association. She is one of the foremost experts on customer-centric leadership, customer experience, and the role of the Chief Customer Officer. In her work, she guides...
View More

Jason Young has been called a "rare breed" when it comes to developing leaders and customer service initiatives. No wonder. As a former senior-level manager at Southwest Airlines, Jason learned the value of a successful workplace culture. During his 10-years with the...
View More

Zappos Veteran. Culture Evangelist.

I'm a passionate purveyor of purpose and perspective. I love inspiring change. Many organizations think they've got culture figured out. Just as many are missing the mark. The future of your business can be AMAZING and I want to help you with that. A little background on...
View More

Contact Us
Michele Phillips is the president of Key Performance and the author of Happiness is a Habit - Simple Daily Rituals That Increase Energy, Improve Well-Being and Add Joy to Every Day (Cedar Fort Publishing 2013). Michele's professional experience spans over 20 years...
View More

Jenn Lim is the CEO and CHO (Chief Happiness Officer) of Delivering Happiness (DH), a company she and Tony Hsieh (CEO of Zappos.com) co-founded to inspire science-based happiness, passion and purpose at work, home and in everyday life. Jenn has been a consultant with...
View More

Learn How the Secrets of Walt Disney's Success Can Take You to the Next Level

Build the Culture. Live the Culture. Differentiate! Candid. Passionate. Relevant. Doug Lipp is on a crusade to help organizations strengthen their corporate culture, boost business performance, and unapologetically, have fun while doing it. Doug is a distinguished...
View More

Former CEO of Southwest Airlines

Howard Putnam's ultimate objective is "bottom line improvement." He believes that cultures that place "people" as their #1 priority have the greatest long-term impact and success. He is the former CEO of the highly successful Southwest Airlines whose foundation and...
View More

Author, Catalyst of Brilliance

Success magazine calls Simon T. Bailey one of the top 25 people who will help you reach your business and life goals through practical advice and specific tactics. He joins a list that includes Oprah Winfrey, Brene Brown, and Tony Robbins. His expertise focuses on change,...
View More

Customer Service and Experience Expert - New York Times Bestselling Author

Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime...
View More

Author of Revolutionary Customer Relationship Management Guidebook, "The One to One Future"

Recognized for 25 years as one of the world's leading authorities on customer-focused business strategies, Don Peppers is an acclaimed author and co-founder, along with Martha Rogers Ph.D., of Peppers &amp; Rogers Group. His latest endeavor is the formation of CX...
View More

World-Renowned Business Futurist and Author of "The Innovation Playbook"

GENERIC BIO: Nicholas Webb is a world-renowned Enterprise Strategist, Bestselling Author and Futurist. He has been awarded over 45 Patents by the US Patent and Trademark Office for a wide range of cutting-edge technologies. As an Inventor, Nicholas invented one of the...
View More