Contentonomics: The Rules Of Media Engagement Have Changed

Video and media companies are eager not to repeat the past mistakes of Napster, while also keeping content creators happy, according to Contentinople's publisher.

As if the worldwide economic turmoil weren't unsettling enough, media companies have to worry about whether they will survive in the Internet age.

"We're entering a new digital age and the economics of content are changing," said Contentinople publisher Scott Raynovich, at the Contentonomics conference in Los Angeles on Monday.

Since the early '90s, it has been clear that the Internet would change things for anyone creating content, but only in the past few years, with the rise of video-sharing platforms like YouTube and with broadband connections reaching a critical mass, has the magnitude of the change become apparent.

Napster, in its illegal form, was the shot across the bow of traditional media companies, and those outside the music industry watched with a mixture of horror and fascination as online music distribution fell under the control of technology companies like Apple.

Now the same thing is happening to video, and media companies are eager not to repeat past mistakes.

"If you go up to Silicon Valley and ask people about Apple, they'll get excited about the technology," said Raynovich. "Around here [in Los Angeles], you'll get a completely different option. The Steve Jobs business model has just cut the content guys out of the loop."

Finding what's right, finding an Internet-based business model that works for all concerned, isn't easy. It takes time and experimentation, perhaps even re-invention.

"There's this notion on the Internet that you just throw [stuff] up and start making money," said Raynovich. "There's a lot of craft and refinement of the art before you can cash in."

While instant gratification -- which is to say profitability -- may be desirable for publicly traded media companies, the Internet isn't yet a mature distribution platform. The audience is there but the ad dollars aren't. As Raynovich pointed out, people already spend as much time online as they do watching TV, yet only 10% of media spending goes online, compared with 35% on TV.

"This has to change," said Raynovich. "It's going to change. More money is going to flow into this space and support the people who have moved there."

As the money flows, content makers will adapt. But, Raynovich argued, better metrics and better technology are needed to create a healthy ecosystem. The alternative, where content companies continue to be squeezed, is a dead zone for content.

"Where's the content going to come from?" asked Raynovich. "I hope it's not all going to come from some goofball in his dorm room."

The use of social media for a host of business purposes is rising. Indeed, social is quickly moving from cutting edge to business basic. Organizations that have so far ignored social - either because they thought it was a passing fad or just didnít have the resources to properly evaluate potential use cases and products - must start giving it serious consideration.

Social media is critical in the age of digital business. How can IT help? First, work with the marketing team to set up social networking programs on Facebook, Twitter, and LinkedIn, at minimum. Then work to put social media sentiment analytics in place to measure success.