Polling Cycles - When Exactly Are Recipes Triggered?

How often does my recipe trigger?

This depends on the type of trigger you have set up. There are currently 3 main types of triggers. Polling, Real-time and Scheduler.

1. Polling

Polling basically means that the recipe will go into your app to look for jobs at set intervals (polling cycle), which is 30 minutes for the Community plan, 10 minutes for the Base plan and 5 minutes for Professional and above plans. Polling will pick up all the jobs that occurred since the last poll unless you are running through a large database at the first run, in which case it may take slightly longer to pick up all jobs. Polling is the default method for triggers.

2. Real-time

Real-time means that the recipe will pick up jobs as soon as they occur. This may require you to be on a certain Workato Paid plan (e.g. Salesforce Real-time Triggers), and some configuration may need to be done on your app in order to use it. Instructions will usually be found in when setting up Real-time triggers if applicable. These are denoted with the symbol when selecting the trigger.

3. Scheduler

Using the Scheduler Trigger app allows you to select a fixed time (in intervals of your polling cycle) to trigger your recipe. This means you can set your recipe to trigger every hour, every weekday etc. Find out more here.