Awards and recognition

EnergyAustralia has received a number of awards and nominations in recent years, which proudly reflect our commitment to customer service and product excellence.

Victorian Contact Centre of the Year

EnergyAustralia’s Geelong contact centre was awarded the best contact centre in the category for large centres (between 150-499 FTE in size) at the Auscontact Associaton’s Victorian Awards in August 2016.

Most Satisfied Customers - Canstar Blue Award for Small Business Electricity Providers

Roy Morgan Customer Satisfaction Award

EnergyAustralia was named Electricity Provider of the Month in the June, July and August round of consumer surveys done by research group Roy Morgan. Find out more about our win in June | July | August. EnergyAustralia was also named Gas Provider of the Month in the August round of consumer surveys.