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**Note** DO NOT REBOOT the computer during the removal process. If you do the filenames will change. If you can't leave the computer on now, I suggest not running the logs below yet. Wait until you can leave it on.

1. Unzip/extract the files inside to a folder on your desktop.2. Open the folder. Double click on FindIt's.bat and wait for Notepad to open a text file. It will take a while so please be patient ...3. Then post the results here along with the new HijackThis log.

Posted 12 May 2005 - 08:05 PM

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also. Please make sure system restore is enabled by right clicking on My Computer and go to Properties->System Restore and make sure that System Restore is enabled (box should be unchecked). Once you're clean we will turn this off and then create a new restore point.

Close out all open windows and disconnect the computer from any internet access.

Download CWShredder at http://www.greyknigh.../CWShredder.exe and run it. Click on 'I Agree' button if you agree with it. Click on 'Fix' (it will automatically fix anything it finds for you) and OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.

2. Go to Start->Run and type in services.msc and hit OK. Then look for 'System Startup Service (SvcProc)' and double click on it. Click on the Stop button and under Startup type, choose Disabled. Do the same thing for WinTools for IE service (WinToolsSvc).

3. Run the CleanUp program you just installed and when prompted to reboot/logoff select NO.

4. Run KillBox. Go to Tools > Delete Temp Files > Click *OK* Copy and paste the following locations into KillBox one at a time. Checkmark the box that says 'Delete on Reboot' and checkmark the box 'Unregister DLL' (If available) Click the red circle with the white X and it will ask you to confirm the file for deletion, say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click NO when it asks you to reboot.

**Note** Don't let KillBox reboot the computer...Reboot manually after the fixes for the HijackThis (see below).

7. Reboot the computer now. Reconnect your internet access and post another FindIt’s log and HijackThis log. Again, try not to restart or shutdown during this time until you do the fixes that I will give you.

Microsoft Windows XP [Version 5.1.2600]The current date is: Fri 05/13/2005 PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE. »»»»»»»»»»»»»»»»»»»»»»»» Todo Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»

greyknight17

Posted 13 May 2005 - 06:08 AM

We'll run it again. This time in cmd, type in cd\windows instead (no spaces - all one word).

Close out all open windows and disconnect the computer from any internet access.

1. SKIP

2. SKIP

3. Run the CleanUp program you just installed and when prompted to reboot/logoff select NO.

4. Run KillBox. Go to Tools > Delete Temp Files > Click *OK* Copy and paste the following locations into KillBox one at a time. Checkmark the box that says 'Delete on Reboot' and checkmark the box 'Unregister DLL' (If available) Click the red circle with the white X and it will ask you to confirm the file for deletion, say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click NO when it asks you to reboot.

**Note** Don't let KillBox reboot the computer...Reboot manually after the fixes for the HijackThis (see below).

7. Reboot the computer now. Reconnect your internet access and post another FindIt’s log and HijackThis log. Again, try not to restart or shutdown during this time until you do the fixes that I will give you.

Microsoft Windows XP [Version 5.1.2600]The current date is: Fri 05/13/2005 PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE. »»»»»»»»»»»»»»»»»»»»»»»» Todo Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Microsoft Windows XP [Version 5.1.2600]The current date is: Sat 05/14/2005 PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE. »»»»»»»»»»»»»»»»»»»»»»»» Todo Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Boot into Safe Mode now. Once in Safe Mode, please double-click on Nailfix.bat. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Close out all open windows and disconnect the computer from any internet access.

1. SKIP

2. SKIP

3. Run the CleanUp program you just installed and when prompted to reboot/logoff select NO.

4. Run KillBox. Go to Tools > Delete Temp Files > Click *OK* Copy and paste the following locations into KillBox one at a time. Checkmark the box that says 'Delete on Reboot' and checkmark the box 'Unregister DLL' (If available) Click the red circle with the white X and it will ask you to confirm the file for deletion, say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click NO when it asks you to reboot.

**Note** Don't let KillBox reboot the computer...Reboot manually after the fixes for the HijackThis (see below).C:\Windows\svcproc.exeC:\Windows\Nail.exeC:\WINDOWS\System32\MSCLOC~1.DLLC:\WINDOWS\difqqwj.exeC:\WINDOWS\system32\psoft1.exeC:\WINDOWS\cfgmgr51.dllc:\windows\system32\krupvet.exec:\windows\system32\help81k.exe

5. Go to Start->Run and type in cmd and hit OK. Then type in each of the following (hit Enter key after each line):

cd\windowsnail.exe /FullRemoveexit

6. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

7. Reboot the computer now. Reconnect your internet access and post another FindIt’s log and HijackThis log. Again, try not to restart or shutdown during this time until you do the fixes that I will give you.

Microsoft Windows XP [Version 5.1.2600]The current date is: Sat 05/14/2005 PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE. »»»»»»»»»»»»»»»»»»»»»»»» Todo Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»