Connective DX Thinking{71E94EC8-7E1B-4570-9D0B-CC1B6903AD94}https://www.connectivedx.com/connect/news/posts/2019/01/pete-navarra-gets-sitecore-community-award-2019Pete Navarra gets Sitecore Community Award 2019Connective DX is pleased to announce that our very own Pete Navarra is one of the 2019 Sitecore Core Community Friend Award winners. The goal of the Core Community is to share Sitecore related knowledge. This year there were 763 nominations submitted, nominating 229 people, including Pete. Being nominated for this award means that an individual has helped others in the Sitecore community over the past year, above and beyond what your normal work requires. Pete was in great company on the <a href="https://www.ourcorecommunity.com/core-community-friend-award-2019-winners/">list of nominees</a> and was voted as one of the top 10 winners. Congratulations Pete!2019-01-16T23:32:00Z{625C2A51-9FFA-42CB-8C20-419B943E431F}https://www.connectivedx.com/thinking/posts/2019/01/webinar-invitation-with-connective-dx-and-john-hopkinsBuilding Strong Hospital Digital Experiences featuring Connective DX and Johns HopkinsHear the top findings from this year&rsquo;s Hospital Digital Index (HDX-15) Research Report, and catch a guest appearance by Aaron Watkins, who leads digital strategy at Johns Hopkins Medicine.2019-01-11T00:15:00Z{A7C23307-33E1-4972-9AB1-9384B2086982}https://www.connectivedx.com/thinking/posts/2019/01/webinar-invitation-cdx-and-mayoclinicBuilding Strong Digital Experiences with Connective DX and Mayo ClinicOne of the fun parts of writing an annual benchmark report on the digital strength of some of the best hospitals in the U.S., is the chance it gives me to get to know some great digital and innovation teams, and the stories behind the work featured in my coverage. Please join me for a free educational webinar on January 9th, when Lee Aase of Mayo Clinic and I will discuss this year&rsquo;s HDX-15 report and their work as innovative healthcare leaders.2019-01-03T17:04:00Z{5E8F645B-579E-4C66-A06E-A631436C097C}https://www.connectivedx.com/thinking/posts/2018/12/25-days-of-exm25 Days of EXM to Make Your Days Merry and BrightThe holidays are a time for giving, so our own Pete Navarra decided to give the gift of knowledge to Sitecore users!2018-12-12T21:48:00Z{E17C37F4-0004-4FD5-A9AD-082548662180}https://www.connectivedx.com/thinking/posts/2018/12/non-staffed-clinics-test-in-chinaNon-staffed clinics and pharmacies get test run in ChinaOne of the largest insurance companies in China plans to open doctorless clinic booths at a rate of over thirty a day in the next few months. Dave Wieneke, healthcare practice director at Connective DX, fills-in the details and how AI and automation can up-level innovation plans in healthcare and beyond.2018-12-06T11:00:00Z{CF2BF601-10ED-4029-94B9-957963CA8828}https://www.connectivedx.com/thinking/posts/2018/11/patients-expect-improved-digital-toolsIncreasing the value of patient relationships at One MedicalClosing the gap between the digital expectations of healthcare consumers and the capabilities of payers and providers is becoming a must win battle in healthcare. Dave Wieneke, healthcare practice director at Connective DX, recounts research on this and ideas innovators in any industry might take from One Medical&rsquo;s digitally adroit service model.2018-11-30T20:08:00Z{B37EFCA7-9B4E-48F9-A1DF-D867CD068AF9}https://www.connectivedx.com/thinking/posts/2018/11/thanksgiving-postWhat are we thankful for this year? Our new office!As the end of 2018 winds to a close and Thanksgiving officially begins the holiday season, we at the Connective DX Boston office have been reflecting on what a momentous year it has been. There is much to be thankful for—including partnerships with several new clients and the addition of five staff members—but one major noticeable change has been our relocation to a new space this past June. Here are a few specific reasons we are thankful for our new home at 280 Summer Street.2018-11-21T15:43:00Z{82FD0B6C-FE0D-469E-8DA0-8F74BFD4718A}https://www.connectivedx.com/thinking/posts/2018/11/3-tips-for-new-sitecore-users3 tips for new Sitecore usersRaise your hand if you’re a marketer who has struggled to learn how to use a new marketing technology platform recently.
It’s not that I am necessarily bad at learning how to master new technology (trust me, my AOL Hometown website was decked out in 2001), it’s just that I’ve had to use a different platform for each organization I have worked at in the past four years I’ve worked as a marketer. I’m a person who needs to practice new skills several times in order for the memory pathways in my brain to solidify, so until that happens, having a cheat sheet of tips and tricks for commonly used processes has helped me finish tasks quickly, and hopefully, this list will help you too.2018-11-19T22:03:00Z{519C5400-3737-4447-B9B1-A90CB988AC7E}https://www.connectivedx.com/thinking/posts/2018/10/top-strategic-takeaways-from-sitecore-symposium-2018Top strategic takeaways from Sitecore Symposium 2018Sitecore’s annual customer conference can feel like a family reunion for those of us who have been attending since the inaugural “Dreamcore” event. The company and community have come a long way since the comparably small gathering eight years ago in Boston.2018-10-24T00:00:00Z{4859D593-6968-47E3-89EB-EAD4525E5E77}https://www.connectivedx.com/thinking/posts/2018/10/unpacking-the-2018-hospital-digital-experience-indexUnpacking the 2018 Hospital Digital Experience IndexEach year, Connective DX creates an in-depth benchmarking study entitled the Hospital Digital Experience Index (HDX) comparing and ranking the digital experience of the top fifteen hospitals in the US News & World Report rankings. This year, we are releasing the updated report on November 1st, but you can register now to receive a digital advance copy as soon as Thursday, October 25th.2018-10-22T20:12:00Z{4E76D638-415C-4E99-A1CD-50BA5D0651E8}https://www.connectivedx.com/thinking/posts/2018/09/recommended-sessions-for-symposium-2018MVP session recommendations for Sitecore Symposium As the start of Sitecore Symposium 2018 is quickly approaching, we are all packing our shorts for sunny Orlando, FL. This year, Symposium will be at the Dolphin and Swan resort in Disneyworld. The event runs from October 8th to the 11th. This year looks to be a pretty fantastic conference, and there are a few presentations I am eager to witness which I am sharing now to help you get prepared. Beyond the presentations, there are also a few things I think attendees should experience this year at Symposium.2018-09-27T16:25:00Z{A0E63077-1F80-4769-884F-04B0D78B0C22}https://www.connectivedx.com/thinking/posts/2018/09/healthcare-you-wearHealthcare you wear: Recent innovations worth getting excited about<p>At Connective DX we spend a lot of time thinking about healthcare. In particular, we might be regarded as <a href="http://dx.connectivedx.com/hdx15-report">slightly obsessed with improving the digital patient experience</a>, which is why it is impossible to ignore when two of our favorite consumer technology companies announce moves in the healthcare space. </p>
<p>With their products moving beyond mere fitness or wellness apps, a handful of stars in Silicon Valley (and beyond) were recently selected by the US Food and Drug Administration to participate in the accelerated clearance process for software medical devices. And while many consumers see this as a good thing, as we&rsquo;ll share, some of the excitement has been a little more cautious.</p>2018-09-21T21:25:00Z{3A9E48DB-08DA-4BAB-9B25-C707CD2AA491}https://www.connectivedx.com/thinking/posts/2018/09/hang-out-with-connective-dx-and-talk-exm-at-sitecore-symposium-20181Hang out with Connective DX and talk EXM at Sitecore Symposium 2018<span id="docs-internal-guid-66feb4d1-7fff-62a8-1371-782cf4cb1cdf" style="color: #000000;">Sitecore Symposium 2018 is just around the corner and Connective DX will be there celebrating Platinum Partner status along with our team of MVP developers and a few other special guests. This year, we&rsquo;re proud to announce that our very own Pete Navarra will give a live feature presentation about Sitecore Email Experience Manager (EXM). </span>2018-09-19T16:16:00Z{FA0C63B7-146E-4C28-B8F7-7AAF81DB55C9}https://www.connectivedx.com/thinking/posts/2018/08/making-the-case-for-a-mobile-appPublic Utilities: Making the case for a mobile appIn the business of delivering energy to the public, it&rsquo;s attractive to forgo the latest technological fads and focus on what matters: Delivering world-class service while being a responsible steward over the resources under your discretion. However, adding a mobile app to the mix of channels used to communicate with your customers allows you to meet your customers where they are, today and increasingly in the future. Like the internet, mobile is no fad and, as we&rsquo;ll show, having a mobile strategy isn&rsquo;t just responsible, it&rsquo;s a requirement in the 21st century.2018-08-21T17:10:00Z{88792F85-3D73-4788-8114-0FF3C6191101}https://www.connectivedx.com/connect/news/posts/2018/06/utility-digital-experience-index-published
New Research Benchmarks Digital Excellence Across Public Utility Websites <p><strong>New Research Benchmarks Digital Excellence Across Public Utility Websites</strong>
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<p>Connective DX has released a new research report, the Utility Digital Experience (UDX) Index, which evaluates, benchmarks and spotlights best practices among public-facing utility websites. The report reviews user experience across the top 16 US-based utilities as ranked by JD Power (2017).</p>2018-06-14T12:00:00Z{6F04E1FE-B8CE-468E-BFAD-C626846E0B63}https://www.connectivedx.com/thinking/posts/2018/03/sugcon-2018Six can't miss sessions at SUGCON 2018 <span>SUGCON Europe is a community driven conference&nbsp;organized by Sitecore users for Sitecore users.&nbsp;</span><span>Two of our Sitecore MVPs Pete Navarra and Ben Lipson will be presenting at SUGCON this year so we asked them to share the sessions they are most excited to attend and to give a sneak peek of their sessions.<br />
</span>2018-03-30T14:46:00Z{396F34DE-718B-4D25-B069-DD0E45DDED1B}https://www.connectivedx.com/thinking/posts/2018/04/sugcon-eu-2018Six can't miss sessions at SUGCON 2018 <span>SUGCON Europe is a community driven conference&nbsp;organized by Sitecore users for Sitecore users.&nbsp;</span><span>Two of our Sitecore MVPs Pete Navarra and Ben Lipson will be presenting at SUGCON this year so we asked them to share the sessions they are most excited to attend and to give a sneak peek of their sessions.<br />
</span>2018-03-30T14:46:00Z{12AEB7AB-9B9E-4E6F-92B4-403C8AE7A7D8}https://www.connectivedx.com/thinking/posts/2018/01/daimler-trucks-north-america-embarks-on-cultural-changeDaimler Trucks North America embarks on cultural change with CX DayWhile customer-centricity is a strategic driver for most organizations, it&rsquo;s often hard for large global organizations such as Daimler Trucks North America (DTNA), the leading manufacturer of commercial vehicles in the North America, to create the cultural shift amongst its business units to orient their day-to-day work to a common CX vision. Learn how DTNA is changing their process to become more customer centric.2018-01-30T15:37:00Z{2AAB9D86-A24D-47EB-8C6F-EF8F75D732A6}https://www.connectivedx.com/thinking/posts/2017/12/customer-centric-resolutions-for-2018Customer-centric resolutions for 2018As we head into the new year, we&rsquo;d like to share with you some of our favorite ways in which you can better meet the needs of your customers. Here are 12 customer-centric methods to improve your customers&rsquo; experience, that will also create more value for your company. Plus, a downloadable 2018 calendar.2017-12-29T13:56:00Z{FD7CB77C-B1D9-44F0-816D-FFA01695016B}https://www.connectivedx.com/thinking/posts/2017/10/sitecore-stackWhat’s in your Sitecore stack? As Sitecore&rsquo;s product has evolved into a capable &ldquo;Experience Platform,&rdquo; so too has the marketing technology landscape that surrounds it. Here's a sneak peek of the MarTech focused sessions happening at Sitecore Symposium 2017 this week that our team members will be attending.&nbsp;2017-10-16T18:25:00Z