govt service

logitec woofer given with LG desktop from reliance digital at gurgaon ambiance mall

Warranty Status

Under Warranty.

Complaint Details

Reason for Complaint

Product Durability

Complaint Rating

9(in a scale of 1 to 10)

Name of the Company Employee

Mr Vikas Manager Reliance Digital Ambiance Mall Gurgaon

Complaint Details

Logitec woofer (sound sytem) was given with LGdesktop by the Reliance Digital Ambiance Mall gurgaon. The item went out of order after a month. Complaint was lodged with the co. and to the reliance digital reception. Co refused as the product was taken by the reliance to include the said system to make the offer attractive. Number of times Mr Vikas and his counterparts were contacted and have given false assurance of sending somebody or changing the system. This is something disgusting for a customer that even Manager of Reliance behave and act in irresponsible manner and keep baffling the customer, further compel him to go somewhere to get the result

Solution of your complaint

change the defected product and at least tell such managers to speak and attend customers complaints seriously. if nothing is in his hand he should be bold enough to speak out truth.