Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When contacting us on our site, as appropriate, you may be asked to enter your name and email address.

When do we collect information?

We collect information from you when you fill out a form on our site.

How do we use your information?

We may use the information we collect from you when surf the website in the following ways:

To improve our website in order to better serve you.

To administer a contest, promotion, survey or other site feature.

To ask for ratings and reviews of services or products.

To follow up with them after correspondence (live chat, email or phone inquiries).

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

We use strong passwords in our admin areas to ensure the security of our databases and user accounts. Access to the databases is only granted to the website administrators.

We use unique strong passwords on all admin and content manager accounts and force the use of strong passwords on all user accounts.

Our hosts employ the following security measures to ensure the safety of jamesbat.es and all their website users:

Malware Scan

SSL encryption tools

Firewall security

IP Blocking

Hotlink protection

ModSecurity

We use the WordPress security plugin that employs the following security measures to protect the website and the admins and content managers data:

Ban bad users

Block specific IP addresses and user agents from accessing the site

404 Detection

Database Backups

File Change Detection

Rename ‘admin’ account

Change ID on user with ID 1

Force SSL for any post, page, or admin page

Turn off file editing in WordPress admin

Local brute force protection

Network brute force protection

XML-RPC brute force protection

Strong Password Enforcement

File Permission Check

Malware Scan

Reduce Comment Spam

Data breach procedures

In the event of a data breach the website will be taken offline until resolved. All admin level passwords will be changed and the host’s security support team will be notified. All admins & content managers with personal data stored in jamesbat.es databases will be notified of the breach via email.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

Within 7 business days

We will notify the users via in-site notification

Within 7 business days

Individual Redress Principle

We agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to know if a user has agreed to our privacy policy. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser it will turn off some of the features of the site.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

How long do we keep you personal data?

We keep personal data for the following amount of time before deleting it:

Emails: 5 years

User accounts: 5 years of no activity

Google Analytics: 2 years

Contact form emails

All user emails sent to @jamesbat.es sent using the contact form on the website or from an email client that are 5 years or older will be deleted from the website manager’s webmail and email client annually during the month of January.

WordPress user accounts

Only website administrators and content manager have WordPress user accounts. Content managers and admins have full access to all personal information stored in their edit user profile page. Admins can remove their account and data at any time and content creators can request for their accounts and data to be deleted by contacting an admin.

Google

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

We use Google Analytics to track and report on traffic to our website. This stores data on where visitors come from (referrers), how long they stayed on our website and their geographical position. We have configured Google Analytics to automatically delete all user-level and event-level data stored every 26 months.

Does our site allow third-party behavioural tracking?

It’s also important to note that we do not allow third-party behavioural tracking.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

Contacting us

If there are any questions regarding this privacy policy, you may contact us using the information below.