Hello and thanks for using JA!Have you checked the filters inside the connections where the fill hoses attach to the washer? There should be a screen inside each connection. Take a pliers or a screw driver and pry out the filters. Clean them as needed. If after you have cleaned the screens and the washer still will not fill with water, you will need to replace the fill valve.-____________________________________________________________________________________________________________________________________________________________Remember, the "deposit" you placed to ask this question is just "retained" by JA until you "RATE" my help to you and then they credit me for my services to you. I am an independent tech, and am "volunteering" my time "unpaid" until our chat is concluded.Unless you have additional questions may I ask that you click the EXCELLENT smiley face to close out our chat. Please, remember that when you are asked to give a rating, you are rating My Service and not this website or the problem with your appliance or whether you have the ability to repair it yourself.

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I need the model number off the label on your washer.It should be an easy matter of removing the screws on the console and your should have access to the screw(s) hold the valve in place.You can purchase a new valve from here if you don't have a local spares distributor in your areaJust copy this link into your browser address barhttp://spares.bigwarehouse.com.au/index.php?cPath=64677_64693

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