This is a Complaint / Review about Samsung.

I sent my phone back to Samsung for repairs. They then lost it. In December 2013 they promised to send me a new phone in January 2014 as a replacement but when I called them in January they shifted the blame to DPD, stating that I must take up the case with them, claiming that it was DPD who had lost it. DPD have stated that they take no responsibility for this and that Samsung is responsible. Samsung's customer service is the worst I have experienced and now I do not have a phone even though Samsung originally promised that they would be sending me a new one.

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Samsung, press here.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.