Monograms can be done in one of two ways,
aBc indicates that you want a traditional monogram style embroidery (the last name is usually the middle initial and will be larger than the other two letters, all letters will be done in caps unless otherwise stated by the customer.

ABC indicates that you want all the initials the same size and that the order you put them in is the way you want them embroidered.

Note: Embroidered items are considered to be custom orders and, as such, are not returnable unless the mistake is due to HANCOCK'S EMBROIDERY error. Please double-check size and color choices before you order. Sale items are non-refundable.