Building Sets for Virtual Assistants

German magazine for business technology com! professional quotes Sergey Bludov, SVP, Media & Entertainment, DataArt in the overview of expert opinions on chatbot technology.

“Chatbots are very diverse and to try and build a chatbot from scratch might be extremely time consuming and ultimately expensive. Frameworks save a lot of hassle. There is a variety of open frameworks available to developers that help to create a chatbot quickly and with minimal cost, as long as the tasks are rather general. To create an exceptional experience, I would advise companies to look into more specialized APIs and AI learning techniques devoted to the company’s industry and to customize the chatbot behavior based on the audience’s feedback.”