TheCarCover is your ultimate source of auto accessories, where we have car covers for all makes and models! Every one of our full-line of covers has been tested for durability, functionality and design, where we can deliver the best, top-notch quality and dependability around.

Hello my package said it was delivered by ups but I never received it yet.

Date: 8/26/2015

Listing: 333678904

3 of 5

Quite simply the headphones and the microphone does not work, thanks.

Date: 8/26/2015

Listing: 364130776

5 of 5

fast shipper, no issues

Date: 8/24/2015

Listing: 340341557

5 of 5

Excellent seller. I knew where my package was at all times. They delivered fast A+

Date: 8/12/2015

Listing: 331031174

5 of 5

Got here in excellent time, no problems, product is great!!!

Date: 7/30/2015

Listing: 333936217

5 of 5

Product was wrong item. Seller handled immediately. Very pleased with product and service.

Date: 7/17/2015

Listing: 333607042

5 of 5

Ratuken site was excellent in helping me. The actual place who shipped it, Car Accessories is different story. I ordered purple leopard print interior vehicles accessorries. I got pink. It took two weeks to get refund. Dont ever order purple!

Date: 7/15/2015

Listing: 333979609

2 of 5

We have not received the ladder as of yet and you are wanting feed back?

Date: 7/14/2015

Listing: 409751693

1 of 5

Ordered on the 26th of May and it is now June 10th and haven't received my item. AVOID THIS SELLER.

Date: 6/10/2015

Listing: 364130790

2 of 5

I have not received this order as of yet. Very slow process.

Date: 6/8/2015

Listing: 333936206

5 of 5

cool seller

Date: 5/23/2015

Listing: 331031181

5 of 5

cool seller

Date: 5/23/2015

Listing: 331031169

2 of 5

If you want to return something no one follows up with you.

Date: 5/21/2015

Listing: 333607000

4 of 5

The product is worth the money. But, your packing is really horrible. By the time it reached me, the cover was torn and looked like a worn-out stuff. Btw, your shipping is really bad as I received the product after a week of payment. Improve it. Tq

Date: 5/20/2015

Listing: 333166510

5 of 5

Order was shipped very quickly and I'm happy with the product. Thanks!!!!

Date: 5/19/2015

Listing: 331031149

5 of 5

Shipping was better than I expected. Thanks.

Date: 5/13/2015

Listing: 331031143

1 of 5

Ordered on th 28 th of March . Still waiting for delivery. This is awful service. Will never order from here again. My first and my last time.

Date: 4/15/2015

Listing: 272332288

5 of 5

I. like this pen, being able to set up with 4, 6, or 8 panels. It goes together fairly easy. Only thing I would want different is to have the holes for the pens holding it together off set so that all the panels are flat on the surface/.

Date: 4/5/2015

Listing: 356069578

2 of 5

Still waiting for delivery as of 554PM est 3/25/2015

Date: 3/25/2015

Listing: 334131086

5 of 5

Shipped very quickly. Item exactly as described.

Date: 3/13/2015

Listing: 333223044

2 of 5

It has been a whole week and I have not received my order yet. When I go to check on the progress of my order, all it says is that the shipping label has been made and that's it. I sent TheCarCover an email about it and they have not gotten back to m

Date: 2/27/2015

Listing: 330981599

5 of 5

Quick service and excellent products!

Date: 2/16/2015

Listing: 333678908

1 of 5

Don't have the item yet.

Date: 2/11/2015

Listing: 331031152

4 of 5

Good customer service but my product came incomplete. I am working with the company to resolve the issue.

Most orders placed before 12:00 pm PST will be shipped out that same day. We ship Monday-Friday, and do not ship on weekends or holidays.

Any available tracking information will be made available to the customer as soon as the package is prepared for shipment. We ship most items through UPS and USPS.

RMA numbers are required for all orders.
You must have the RMA displayed clearly on the box to ensure the fastest processing.
RMA’s are only given within the first 30 days upon submitting payment
All returned item(s) will be inspected upon receipt. As long as your item was returned with an RMA number as remained new with its original packaging and paperwork, you will be guaranteed a refund or exchange.
Requirements for a Refund / Exchange
All returns must remain new / unused / ready-to-sell condition. Used merchandise is non-returnable. All original packaging, parts, and paperwork, if any, must also be included to receive a refund, excluding any shipping costs.
All returns take up to 7 business days to process. (Please allow time for weekends and holidays)
If you experience any delivery issues, product defects, or simply have questions regarding your order, please contact us either by phone at 1-800-221-0718.
International orders cannot be returned / exchanged unless we made the error OR the item was initially defective.
Returns Department
Our Returns Department has office hours between Monday - Friday from 9:00AM and 5:00PM PST.
Defects
If an item is received in an unacceptable condition due to a manufacturer defect, follow the above procedure to obtain an RMA number. We will promptly mail you a replacement with a return shipping label included.
Damaged Merchandise
If an item is received in an unacceptable condition due to customer mishandling, the item may not be returned.