ACE, PSE&G, JCP&L tweet, share Sandy news with customers

A photo by @StarvingMet, labeled as a temporary transformer substation arriving in Bergenfield.Twitter user @StarvingMet

Utilities are reaching out to customers through social media well before the start of the storm this year on Twitter and Facebook, already getting their share of both complaints and kudos.

The virtual engagement with customers comes after the Board of Public Utilities admonished the companies to communicate better online and IRL following customer dissatisfaction last year during Irene and the October Snowstorm.