Search form

Search

Kilowatcher Prepaid Metering

Don’t want to pay a large lump sum for your electric bill all at one time? This program allows you to pay for electricity as you need it, and it is a great alternative to paying high security deposits since electricity is purchased prior to usage.

What is Kilowatcher Prepaid Metering?

Prepaid metering offers the opportunity to pay for electricity as you need it, with a minimum prepaid metering purchase of $10.00. Instead of receiving a traditional paper bill that is generated monthly, usage is calculated daily.

Is There a Deposit for Prepaid Service?
Prepaid customers are eligible to have their deposit waived or refunded and applied toward current energy costs. New customers will pay a connect fee and for the purchase of power.

How Do I know When My Balance is Low?

We encourage all members to use the information received via text message and email to plan power purchases and avoid disconnections, especially after hours. We consider after hours after 5 p.m., weekends and holidays.

How do I make Payments?

Payments can be made in person or by telephone. Prepaid VISA Cards and MasterCards may be used to purchase electricity over the phone or internet if the office and your local payment centers are closed.

How Do I sign Up?
Contact Member Services at (252) 209-2236 for complete details. You will be asked to have your account current including any unbilled usage.

**Note: To avoid accrual of the basic facility charges, prepaid customers must notify the office and request disconnection of service upon moving.

News and Events

September 26, 2017

The Roanoke-Chowan Partners for Progress Phase 2 will convene its quarterly meeting on Friday, October 20, at Roanoke Electric Co-op’s headquarters. RCPP2 is a local collaborative effort of community partners led by the co-op. Please see the agenda for the upcoming meeting:

If you own a manufactured home, Roanoke Electric Co-op wants to make sure you're taking measures to ensure you have an efficient heating and cooling system. You can also make simple improvements that save energy and make your home more comfortable.

Roanoke Electric Co-op invites member-owners to its National Co-op Connections Day event on Friday, October 6 at its headquarter office in Aulander. The co-op will host local participating Co-op Connections businesses to provide member-owners with additional savings and deals when they use their Co-op Connections Card.

Connect

Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.