Screenshots

Summary

The service provided by Alpha Biolabs was very prompt, and inexpensive compared to many providers. Seeing that the lab had multiple accreditations and was employed by the Ministry of Justice gave me confidence in the accuracy of their results and reliability of their service.

When ordering the test, I was given various options to allow me to cater the test to my needs, and the results were simple, straightforward, and easy to understand.

Full Review

Established in 2004, Alpha Biolabs offers DNA and drug and alcohol testing both for “peace of mind” and legal purposes. The company has multiple awards, including the Queen’s Award for Enterprise in Innovation, and is accredited by UKAS and meets ISO 9001 and ISO 17025 standards for business management and testing and calibration laboratories. They are also accredited by the Ministry of Justice to carry out parentage tests for the civil courts in England and Wales.

Product Expectations

I soon found the paternity test on the Alpha Biolabs website. Immediately, I saw I had two options: either same day results (more expensive) or next day results (much cheaper).

In the information, I read that their paternity test would look at 25 DNA markers to work out which half of the child’s DNA is inherited from the mother, and which half is from the father. A sample from the mother too would be ideal (probably to make this easier), but the paternity test could be performed with just the alleged father(s) and child.

I saw they were the “UK’s most popular home DNA paternity test”, and that Alpha Biolabs was often used by TV programmes like the Jeremy Kyle show.

It was made clear that this was a “peace of mind” test, and could not be used for legal purposes such as changing the name on a birth certificate, immigration applications, or matters of family law. (Though legal paternity tests could be purchased from Alpha Biolabs for a higher price).

I saw that for same day results, my sample would have to reach the lab by 10am, which would require me to pay for the Royal Mail special delivery service, and my results would be ready after 4:30pm. By opting for next day results, I would receive my results by 4:30pm on the next day, again assuming my sample reached the lab by 10am.

There were a couple of informative videos on the site, one talking about the emotional implications of taking a paternity DNA test, and the other showing how to take the cheek swab samples.

There were details of what the DNA testing kit would contain: a request/consent form for DNA testing, instructions on how to take the test and return the samples, a pre-addressed envelope, three sets of cheek swabs, and three envelopes for the samples (you could request more swabs in order to test more people).

Ordering Experience

It was easy to order the paternity test through the Alpha Biolabs site. I could select how many children and fathers were to be tested, fill in my name (the results were of course confidential), and select any additional reports I wanted besides confirmation or exclusion of paternity. I could request to see the DNA technical data (i.e., the technical results of the DNA analysis, besides the paternity result), an electropherogram (which I discovered was a plot of DNA sequencing results), or a hard copy of my results.

I could select whether I wanted same day or next day results, and how fast I wanted to receive my kit (standard delivery was free), and whether I wanted to send a kit to more than one address.

It was necessary to create a password in order to view my results, or speak to an advisor. I was pleased to know that they would request a password before talking to me about my results, since this would ensure confidentiality.

I could pay online with a credit/debit card, and it was necessary to enter a shipping and billing address, and an additional address if I wanted a kit to be sent to more than one location. Before purchasing, I was asked to agree to the website’s terms and conditions.

The kit arrived promptly, and contained a test request and consent form, three sets of swabs and envelopes, instructions for taking the samples, and a pre-addressed envelope, all as promised on the Alpha Biolabs website.

It was easy to take the DNA samples, and using the cheek swabs was painless and undaunting (no blood necessary). After carefully fulling out the paternity test request form and giving consent for DNA testing, I mailed back the samples in the addressed envelope. (It was necessary to pay for return postage, but as the cheek swabs were light and small and it was a standard letter envelope, it only required a first-class stamp to ensure next day delivery.)

The Results

I had my results sooner than I expected. Since I hadn’t ordered special delivery, I’d expected not to receive them for at least two days, but just before 4:30pm the next day I received an email with my results.

There were three PDFs attached: a guide to understanding my results, a feedback questionnaire, and my paternity results report.

I wasn’t sure why a guide was necessary (unless I’d ordered the additional DNA technical data and electropherogram), since the report was very straightforward. It stated that there was a 0% probability of paternity between the person tested and myself.

In the “Statement”, I read that based on the analysis of the STR markers listed in the technical data (which I hadn’t ordered), the probability of paternity was 0%. If I wanted to view the technical data, I could still order it for a fee.

Again, they reiterated that as the test was only for peace of mind purposes, these results were not admissible in court.

If the results were still unclear, a “Conclusion” at the end of the report said that the person I had taken the test with had been excluded as my biological father.

The report was signed by the reporting scientist.

I took a look at the guide to understanding my results. This explained what was meant by STR markers, how the test worked, the accuracy of the results, and how paternity, maternity, and other kinship tests worked. The guide was short, sweet, and easy to understand, and there was a link to the Alpha Biolabs FAQ page for more information.

Summary

The service provided by Alpha Biolabs was very prompt, and inexpensive compared to many providers. Seeing that the lab had multiple accreditations and was employed by the Ministry of Justice gave me confidence in the accuracy of their results and reliability of their service.

When ordering the test, I was given various options to allow me to cater the test to my needs, and the results were simple, straightforward, and easy to understand.

Screenshots

Summary

Overall I felt the service Alpha Biolabs provided was excellent, they were professional and very fast. I would use them again if I needed to test whether I was the biological father of a child.

Full Review

The Alpha Biolabs website was clear, easy to use and reassuring compared to the others I’d researched. I was asked if the mother was supplying a sample but I wasn’t sure why this was important. I liked that there was a live chat window in case I had any questions.

Ordering Experience

There were no extra fees on top of the advertised price and I received the kit the day after ordering – it came in an inconspicuous envelope marked ‘private and confidential’. No one could have known what it was without opening it which was reassuring.

The kit was very professional, easy to use, with instructions that were easy to understand. There was very little paperwork to read and complete, I was pleasantly surprised by how simple the process was. An addressed envelope was included to return the samples but I had to pay for postage.

I wasn't sent confirmation that the samples had reached the lab but I received the results two working days after sending them off – I was delighted by how fast the service was!

The Results

The results were emailed to me in a password protected PDF letter which had been personally signed (shown below). The letter clearly stated that the probability of my being the biological father of the child tested was 0%.

Index

A Very Happy Customer Enquiry! : )))

18 February 2019

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I spoke to Nathan on Friday 8th February & after speaking to him I was so impressed With the way in which he handled my call I would find it terribly easy to take some time out of my day to let you know he’s an asset to your team & the reason why I’ll return dependant on the circumstance which will warrant a DNA test or not.

Nathan was extremely professional & knowledgable, warm & friendly from the beginning right to the very end of the call. He was ever so patient throughout regardless of the, what probably seemed like a never ending continuous stream of questions lol

I felt the smile at the other end of the phone, which does make all the difference when you have very little or no idea about what it is your enquiring about, hence the very reason your calling to gather information & you happen to (which feels few and far between nowadays) have someone like Nathan of a extremely pleasant manner, that I felt deserved acknowledgement.

Great!!

4 February 2019

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I am very happy that I decided to use AlphaBiolabs for my paternity testing. The service from start to finish was great and very easy. Thank you for you help, I will be recommending your company to all my family and friends if they ever require this service.

Alphabiolabs went beyond expectations

16 January 2019

Legal: One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Alphabiolabs recently conducted a dna test for me in difficult circumstances in order to establish paternity.
Everyone I spoke to over the phone from start to finish were thoroughly professional, helpful, knowledgeable and sensitive.

No question went unanswered and no issue unresolved. I’d particularly like to thank Carl who I spoke with on several occasions. His demeanour and communication skills were admirable.

The collector I met, David, was also thoroughly professional and sensitive. He took a Sample from me at the jesmond walk in centre and from my daughter (1 year old) the following day in company with her mother. His personal communication, sensitive handling of my daughter and kind words were appreciated and my thanks go to him also.

It is important that performance beyond expectations is recognised and my thanks and appreciation go to all involved at Alphabiolabs.

Excellent, really happy

9 January 2019

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

The kit came quickly, when it came at first glance I was confused but it comes with clear instructions on what to do with the samples, it was very quick with the results and were on time… I’d definitely recommend these to anyone

Alpha Biolabs Review

17 December 2018

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Fast turn around and updated at various stages advising when the samples were received and when the results would be ready to view so I was aware of what was happening all the way through. Very professional.

Thank you!

5 December 2018

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Extremely happy with my results. Needed quick answers to prove to my partner and I got the results next working day. Easy testing, quick results and easy to read the results. Price was also good. Thank you for your help! Would recommend.

Efficient, sensitive and same day results!

21 November 2018

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Excellent service, many thanks goes to Alison in Customer Services. I had a query regarding results and further test. She dealt with this efficiently, sensitively and turn around with query on same day. Was a hard day for me at that time, Alison made a huge difference.

Alpha Biolabs Review

2 November 2018

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I am so pleased with the result l got from AlphaBiolabs DNA test l will highly recommended to any one who need hlpe like l did will like to say thanks for giving me peace of mind now l can have at list good sleep xx

The Customer Service was outstanding

1 November 2018

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I would like to personally thank Kyle who dealt with my case. Anytime I phoned I always asked for him and his customer service was outstanding. He listened to what I had to say and sympathised with me. He was professional and caring. Kyle is a credit to your company.

Excellent service

26 September 2018

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I was unsure about whether to opt for the graph as an optional extra so used the webchat facility. The agent was able to call me and talk me through all aspects of the test and organised the purchase of the test. Completed the test, posted and received results the next day. Thank you.

Excellent service

4 September 2018

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Where do I begin! Thank you so much to Kyle, Stephen, Nathan & Marie who were the consultants assisting me
during the last month. Answerred all my questions, were SO patient and helpful. Excellent service from the word go.

Thank you so much for your excellent service and dedication.

30 August 2018

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I bugged AlphaBiolabs on the chat for a month long and they have always stayed super professional and patient with me, even though I have still not received the original sample kit sent (due to our South African Post office and their strikes and horrible service) the second kit was sent with DHL and it was here within 4 days.

This was by far the easiest way of concluding my paternity test. Thank you so much!!

What a story!!!

31 July 2018

Peace of mind: One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Well, Well, Well. After an epic and momentous journey with Ancestry and Alphabiolabs, as a team we worked together and made the impossible possible.
With only a first name of Mario, finding my Father never seemed plausible.; a needle in a field of haystacks!!
But the power of science had another plan. A first cousin match through Ancestry and then an epic journey that led me to my Father, whose name hadn’t even been what I had thought it was throughout my 47 years of living!!
First there was an Uncleship test that proved inconclusive with Alphabiolabs and a negative paternity result, a shock to us all, as this seemed the only answer based on research and the process of elimination.
However, with the absolute correct findings of Alphabiolabs, we were compelled to dig deeper. Initially we thought perhaps that Ancestry had got it wrong, that perhaps my first cousin was indeed my half sister, and sadly with that conclusion, my Father would have been dead 8 years.
But fate stepped in, and with it the nephew of my Uncle (the negative paternity test candidate) was found. He remembered my Mother, he remembered the nightclub they met in and he even recalled Pink Floyd playing in the background.
He had wondered if my mother had continued the pregnancy throughout his life, and in his words, said, when I appeared on the 30th of June 2018, that it was “like a miracle”.
He even shares an exact birth date and year with my maternal Uncle James, who was my male role model growing up. My Guardian Angel who left this Earth at the tender age of 62.
He is Massimiliano and he is my Father.
As Alphabiolabs results confirmed, “It is 5,149,939,374 times more likely that Massimiliano is the true biological father of Cathy than another unrelated man from the same population”.
Alphabiolabs findings were correct and absolute. The Uncleship test was inconclusive because the man tested was in fact my Great Uncle, and the same man tested for Paternity, again was negative, prompting this incredible chain of events.
What started as a journey to find perhaps the region of Italy I was from, so that I could take my children there this Summer, instead, I came away with a Father, 3 half siblings, 2 nieces and his Wonderful Wife.
Myself and my family will be joining them this summer in my Father’s hometown in Italy for 6 days, a full circle story indeed

Excellent service and everything arrived on time.

14 July 2018

Peace of mind: One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

When communicating with the staff over the phone their professionalism was outstanding and sensitive .
This was a difficult process for me to undertake and Alpha Biolabs assisted me in reaching the decision to finally end 48 years of uncertainty.
I can’t thank them enough.

Thank You!!!!

22 June 2018

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I would highly recommend AlphaBiolabs if you need to do a dna test. The customer service is excellent, the test results are emailed promptly.
Very helpful and understanding personnel.
Thank you very much ‘AlphaBiolabs’ – I now know for sure that I have a beautiful Granddaughter!!!

Really helpful

3 May 2018

Peace of mind: One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I have had a really bad time recently but AlphaBiolabs helped me through it. My results were provided to me on the same day and I can now start to rebuild my life again. A special thank you to Kyle from the evening helpline, he was very professional.

Excellent service

27 April 2018

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Hi
I used Alphabiolab for paternity test and results came 99.99%. I was very happy and excited. They provide great service and very professional . The online chat is fantastic . Definitely recommend to everyone. 5 stars

Privacy

11 April 2018

Peace of mind: One mother-One father-One child Paternity Testing

Rated 1 out of 5

1

Approved Review

How to carry out the test & completing the form was made very simple. Where things went wrong and is most unprofessional and surely in breach of data protection rules was when a person claiming to be the “child” in the test rang the test centre and the password was disclosed to them. Apparently this is acceptable because the “child” in the test is over 18. So beware, check out a companies disclosure rules before using them or you may get your results via a text message from someone who should not have had access to the results.

AlphaBiolab's Response

AlphaBiolabs takes data protection very seriously, protecting the rights of individuals to ensure personal data is processed in a manner which affords a suitable level of confidentiality, and that we act lawfully. All adult individuals involved in a paternity case are allowed to access the results report for their case. Disclosure of information, in this case the password which allowed the electronic results report to be opened, is only released should the data protection checks be completed in full. In this instance the security questions were fully cleared which allowed the password to be released.

Alpha Biolabs Review

19 March 2018

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

From the start and throughout the process of receiving the dna results I have been reassured and kept up to date with everything. I was extremely nervous but alphabiolabs made everything so simple and easy to do. I received my results quickly and confidentiality in a password protected file.
Very reasonable price and would highly recommend.

Can't recommend enough

15 February 2018

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

We used Alpha Biolabs for a Paternity Test. Couldn’t have been more simple. Ordered and paid for test online, received next day. The Lab received our samples two days after we posted them and we were sent our results the next day. Results are sent via email and are very clear to read. Couldn’t recommend enough.

Alpha Biolabs Review

17 November 2017

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Many thanks to Alpha Biolabs for the excellent service during the peace of mind paternity test recently undertaken. I had only a tiny doubt, but was nonetheless somewhat nervous, and naturally delighted with the expected results. Their professionalism made this process as easy as possible for me.

Excellent Service.

15 October 2017

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I ordered a Paternity and a Maternity Test for the Passport Office and Tahir Ahmed (Taz) was extremely helpful and proactive and kept us informed every step of the way. He understood the urgency getting results produced and delivered to clients.

Alpha Biolabs Review

4 October 2017

Peace of mind: One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

After sending my DNA test Special Delivery through Royal Mail I was really upset to find that my parcel had been misplaced by Royal Mail. Alpha Biolabs were outstanding with their level of customer service and really helped me through this stressful period where my bank details and DNA were potentially with someone else.

One member of the team in particular named David spend hours with me on the phone over a day and a half to help trace my parcel by checking their cctv footage to see if the postman had been etc. He promised to ring me the following day to let me know if they received my parcel and he stood by his word. He rang me as soon as he walked into the office to say he had them.

Not only did he provide me with this fantastic level of service but he went one step further and asked the DNA department to issue me with same day results which would have normally been an extra £50. He explained the hassle I had with Royal Mail in sending my parcel and as an act of curtosy they provided me with the results the same day.

All I can say is ‘wow’ I am truely speechless at their level of service and would recommend anyone looking for a DNA test to go with Alpha Biolabs!

Great Service at a great price!

17 September 2017

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

My baby son has just been born so I was worried about collecting a sample in case I hurt or caused him discomfort. Alphabiolabs put my mind at ease and with their check and send service their company nurse collected the samples! I got my result later on that day and couldn’t be happier. Thank you AlphaBiolabs!

Ok

13 September 2017

Peace of mind: One mother-One father-One child Paternity Testing

Rated 2 out of 5

2

Approved Review

Confusing instructions asking us to put samples in colour coded envelopes when they were all the same. Im no expert but can samples be contaminated by being next to each other as the envelopes had no moisture proofing added so the outside of the envelopes were wet i sent ours off in food bags to be safe. We added 2 contact details only one received confirmation of the receipt of the samples. Difficult to obtain results also, i had to download adobe reader on my mobile by which point the other party had read it and told me. Does what its supposed to do but not sure id use this company again.

Very happy

6 September 2017

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I have used this DNA testing company twice now to find out who my biological father is. I can honestly say it is very fast.. I sent my sample off on Friday with the envelope provided received an email on Tuesday and got results (today) Wednesday. I paid £99 which I found was quite reasonable. The DNA swabs were pretty simple to use and it was all very simply instructed in the DNA kit itself such as signing it etc. I am over the moon and shocked over the results but I have finally found peace in my life and finally have the closure I need at the age of 24.

Thank you!

1 September 2017

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Thanks to Alphabiolabs for answering my questions so speedily. Although this is obviously a very distressing time for myself and my partner I am very happy with the support they have given us. The other company had been far less helpful and has not responded with the same urgency.

Highest rating for Alpha Biolabs

18 August 2017

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Everything works great. You get a free post envelope to send the samples to them in. No unexpected costs. They called me when they got my samples and went through some questions with me, basically to make sure we were prepared for whatever the results said !

Thanks for quick result

20 May 2016

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I just wanted to say a big thank you to Alpha Biolabs for everything they have done for me throughout all of this. They’ve been so friendly and put my mind at ease with their lovely, generous nature. I apologise for pestering so much on the phone but as you can imagine I was desperate to know and was in a race against time. But thanks to Alpha the Mother has allowed me access to my baby girl all weekend now.

Treated my case with great urgency

15 March 2016

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Thanks AB so much for the information sent to Sunrise solicitors. I really do appreciate the urgency with which they dealt with their clients’s problems and would not think twice about using or recommending their services to others.

I can finally move on

15 March 2016

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

The results came yesterday, which means I can now go on holiday without a big cloud hanging over me. Except of course for the great big ones I can see through he window! The extra day has made a massive difference to both me and my family as I have been able to consider the results in my own home not a hotel room. I hope I will not need Alpha Biolabs’ services again but would recommend them to anybody who does.

A big thank you!

15 March 2016

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I would like to say a big thank you to the team over at alphabiolabs. I phoned them a couple of times to answer my questions before I bought my test and the lady I chatted to answered my questions and was happy to do so. Thanks once again.

Fast, great customer service, uk based

14 March 2016

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

What a breath of fresh air alpha bio labs was to deal with. I felt a bit guilty as I kept pestering them, but they didn’t seem to mind. I Paid for the next day test and got my results on time no messing about. Well done.

Alphabiolabs recommendation

Alphabiolabs helped me through the worst of times last year and I wanted to make it known that this company will help you through your genetic testing.

My solicitor recommended I go to Alphabiolabs before purchasing the court directed version and I’m really glad i did. Subsequent discussions with the father after getting the result meant that I didn’t have to pay £400 for the court directed version which is a godsend because i can’t afford it.

Alphabiolabs treated me with respect which i did not feel i deserved truth be told and i gladly suggest that you use them if you’re seeking answers to painful questions.

AB have put my mind to rest at very difficult time

29 January 2016

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I cannot thank AB enough for sorting this out for me. I don’t normally write reviews but after the emotional turmoil I have been in to finally get the results has put my boyfriend and my parents mind to rest.

good service

Peace of mind DNA TEST

4 November 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 4 out of 5

4

Approved Review

This company offered me best price for the service I was asking.
I had issues with making order on the website but at the end it was all good. I received the testing kit as promised two days later and result 48 hours after they received my samples. In overall I am happy with the service and result.

Professional, fast service

6 August 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Made an unbearably anxious wait turn to a celebration, I can’t tell you how happy and relieved I was with the result after being so scared. When the email came and I saw that 99.99% result I felt like a massive weight had been lifted off my shoulders. This has changed my outlook on life and I will be forever thankful to Alpha Biolabs for their quick turnaround and helpful advice all the way.

We ordered the kit on Monday. Received and sent back on Tuesday. It was received by Alpha Biolabs on Wednesday (we got an email confirming this) and the results came at around 5:45 Thursday evening. They do say it will be after 4:30pm so don’t check your email all day like I did, as hard as it is! They close at 5:30 but the adviser said they all stay on until everyone has had their results emailed. It gets a bit nerve wracking after 4:30 when you don’t know exactly how long it will be but I’d rather wait and make sure the lab had done all relevant checks.

The only thing I would say is that the envelope to send the kit back has Alpha Biolabs logo on the front, so I decided to go to another post office to send (they all know me in my regular one).

Don’t hesitate to choose this company, I couldn’t have waited any longer for the result as I was tearing my hair out as it was, so I’d definitely go for this one and get it done & out of the way.

Alpha Biolabs DNA test

17 July 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I wanted to use a reputable company and found this one on the .gov website. The test was easy to do and results were received the next working day as advertised. It was very helpful and the result was as expected. The lady I spoke to was friendly and courteous which was helpful at an otherwise stressful time.

alphabiolabs

9 July 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Very happy with the service alphabiolabs provided. I was given all the information I asked for and the staff were very helpful and understanding when I voiced any concerns I had. You read a lot of stories online about bogus labs splitting families up giving wrong results and I was 100% certain so I needed to know that this company could be trusted. They gave me the reassurance I needed and I had my results from a paternity test the very next day as promised. Thank you!

A massive thank you

25 May 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I am very very happy with the results I have received, not only am I happy with the results I am happy with how confident I felt while doing the test, I put 100% trust in this test and I was not let down. Thank you Alpha Biolabs.

Alpha Biolabs Review

16 May 2015

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I was very pleased with the service I received. I found the business on the government’s website and called up to enquire about the test. all information I got given was factual and in a very professional and reassuring way. the person I mainly dealt with was a lady called ashleigh who was there to answer my questions before during and after the test had been completed. I can not really comment on their website as I didn’t look in detail but what I did see of it looked very professional. I would definitely use or recommend Alpha Biolabs to others.

Glowing Reccomendation

16 May 2015

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

The assistance i recieved over the phone was 5*, and the way the results were delivered impeccable, all legal info first, outta the way, so the most important sentence of my life was clear. The guy even asked if it was ok!! God bless them!! Ultimately it was the service which impressed me the most. I give the staff a glowing reccomendation, especially the man who gave me the results. My heads been too messed up to remember names but i love alphabio labs for everything mentioned above. May their company be blessed.

Great customer service

29 April 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I took a DNA paternity test with Alpha Biolabs after seeing all the positive reviews on this site, and was very happy with how it all went. I had a number of questions about the process and it was particularly useful to me that I could go to the same person there each time with different questions, without having to explain my story over and over. Top marks!

Couldn't ask for better service

23 April 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I found the staff on the telephone very informative and helpful when asking for which test I required. They asked the Lab for verification to ensure I was given the correct information. The results were received so promptly which aides the peace of mind when deciding to go ahead with a DNA result. Many thanks to Alpha Biolabs for being such a professional company dealing with such sensitive issues.

dna test review

18 April 2015

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I found alphabiolabs dealt with my dna very promptly, they answered questions That I’d email them on numerous occasions, the same day. Also I spoke to a very friendly helpful person on the phone. I .Would recommend this company to anyone. For a fast rilable service, that you know you could trust. I would like to say a big thank you to all the staff for dealing with my peace of mind. Thanks again Kerry x

Good service

16 April 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 4 out of 5

4

Approved Review

The prices of paternity tests seem to vary significantly, and I’m not sure why, but I chose Alpha on the basis that a friend who had been in a similar situation recommended them, and the price was in the ‘medium’ bracket. With something so important I didn’t want to go for the cheapest, but I also didn’t want to be ripped off. Service was polite and supportive through a sensitive process, and I was given access to further resources in case I needed them. Overall I was satisfied and would recommend.

Great Service

26 March 2015

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I bought this test because they do the DNA testing for the jemery kyle show and I am very happy with the service I received. They was very quick at responding to my emails and I got the results the next day.

Helpful service

18 March 2015

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I needed to get a legal paternity test last year and went with Alpha Biolabs after doing some research on this website and elsewhere. They were very helpful through what was obviously a stressful process from an emotional point of view. It was particularly helpful that they were happy to be in contact with my lawyer because I didn’t want anything to get lost in translation. Anyway everything ended up well and I would have written a positive review earlier only I was basking in the relief of getting the results we wanted.

Wonderful service!

15 March 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

At first I was a little annoyed that I couldn’t get the results confirmed over the phone that I had received via email. But this wasn’t their fault, I couldn’t remember my password. Luckily I was asked some security questions and was able to get more information about my results. When I thought about it at the end of the day I was glad that my results were kept confidential, cos I suppose Id rather not have just anyone calling up finding out about my results. The main plus was I found the staff patient and could explain them to me without being too complex.

Five stars

15 March 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Brilliant job. Can’t fault the service I received – at a time when I needed it the most. I didnt have much time to play around with, so went with somewhere that could get me the results sharpish. Luckily it didnt mean i had to go with somewhere second rate, Alphabiolabs knew what they were doing and seemed quality – hence the star rating. I dont personally know anyone who may need their services at the mo, but i would certainly recommend them in the future.

Paternity test

15 March 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I can’t thank Alpha Biolabs enough, took such a huge weight off my shoulders at a time when I needed it most. I particularly liked that I was able to talk with the same person who delt with my case throughout the process whenever they were available at least. Thanks Alpha Biolabs for a painless experience.

DNA test feedback

15 March 2015

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I was a bit anxious about what was involved with dna testing but was assured by the informative staff that the test only involved rubbing the inside of my mouth with a large cotton bud-like device. They didnt have to take blood that I didnt know was possible to get dna. The process when the bloke arrived to take the spit sample was exactly how they described it – a doddle – and was over and done with pretty quickly. Its not time consuming and all the arrangements were made quickly too.

No problems with this company

15 March 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Really pleased, and was surprised that you can take the test yourself at home. Was a bit worried with a DNA test that they may need to take blood, but it was just swabs that you stick in the mouth and then send back to them. It arrived pretty quickly, and there was a form to fill in but it didnt take long at all once Id got everyone together to do it (which is harder than taking the test) took a couple of swabs each (me, ex and baby) and then their ready to go. Did the test over the weekend and got results on the Monday so didnt have to wait long at all, quicker than id thought itd be.

Good quality all round.

Peace of Mind Paternity Test

5 March 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Alphabiolabs were really helpful and understanding when I contacted them. I didn’t feel as though I was being judged.
They replied quickly to my email asking more about the process as well as speaking to me again via online chat. The process was simple, easy and reasonably priced (from what I know), knew in a matter of days after my baby’s birth who his biological father is. Highly recommended for anyone who needs a paternity test, samples are eany to take, results are quick and the report is simple and easy to read.

Thanks Alpha Biolabs

26 February 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Just writtin to say that Alpha Biolabs did me proudly with my paternity test. I wasnt sure about a lot of the process when i first wanted to have my son hear with me from Ghana after finishing my studys, but their team couldnt have made things any easier. It was pleasant suprise that i also did not have to arrange the couriering of the testing kit as I thought this would be the hardest arrangement, so thanks to them for their help so much. The only arrangement I had to personally arrange was the mother of my son testing, that also was not hard
 Things hear for me in the UK are much better now, mostly from joy that my son brings me everyday, but also from the help of Alpha Biolabs and they’re very pleasant people too.
Thanks once more.

Excellent jargon-free service.

26 February 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I thought I would take this opportunity to share my gratitude, as I was so ecstatic with the level of dedication their customer service displayed during and after my case. I opted to use their services in particular because of the promise to provide next day results with their paternity test kit. I suspected the kit to be an easier way of getting a test results quicker and I was not disappointed. However after receiving the results I must admit I was unsure as to what a few elements of everything I was emailed meant exactly. I called customer service, who seemed adamant to get me the answers I needed. It wasn’t that complicated in the end but I am very grateful for the help at every stage in my case with them translating anything I did not understand into every day English. With it being a laboratory, a little scientific language is understandable I guess, but it was refreshing that this does not mean that they have to baffle their customers in an attempt to seem impressive or scare off our insistent questioning!

They Really Cared I Got the Right Test

24 February 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I do not normally write reviews but I must say after the care and attention showed by alpha bio labs I just had to say something. I phoned DNA worldwide first, but they seemed not to want to listen to my situation, so I phoned alpha and spoke to a really nice chap (Thomas) hence the review. He seemed to genuinely care about me and my girls, and found us the right test, much cheaper than the previous quote.

Well done and I wish company I speak with on the phone take as much time and have as much undertsanding as alpha bio labs.

Brilliant Job

12 February 2015

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Brilliant job. Can’t fault the service I received – at a time when I needed it the most. I didnt have much time to play around with, so went with somewhere that could get me the results sharpish. Luckily it didnt mean i had to go with somewhere second rate, Alphabiolabs knew what they were doing and seemed quality – hence the star rating. I dont personally know anyone who may need their services at the mo, but i would certainly recommend them in the future.

Paternity test

3 February 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Alpha Biolabs were great and provided me with the answer I had hoped for :) Easy to use and a fast turn around. Highly recommend this company for anyone who is looking into paternity tests. Excellent customer service. Thank you very much :)

First Class

They made what I thought would be a difficult thing really easy. I called their office and bought over the phone because I wanted everything explained by someone, which they did.

The woman I spoke to was very friendly and took a good deal of time to explain everything and reassure me before I parted with any money. The test kit arrived the next day and we took the samples and sent them back. Got the results around four pm the next day as described. No fuss and I would glady use them again if needed.

Good stuff

29 January 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Really pleased, and was surprised that you can take the test yourself at home. Was a bit worried with a DNA test that they may need to take blood, but it was just swabs that you stick in the mouth and then send back to them. It arrived pretty quickly, and there was a form to fill in but it didnt take long at all once Id got everyone together to do it (which is harder than taking the test) took a couple of swabs each (me, ex and baby) and then their ready to go. Did the test over the weekend and got results on the Monday so didnt have to wait long at all, quicker than id thought itd be.

An appreciative customer

7 January 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I would like to take this opportunity to thank Alpha Biolabs for their support. I found Alpha Biolabs informative factual and helpful on how the testing is carried out. Including which option of testing would be suitable after discussion. Everything was dealt with proffessionally and with sensitivity. Excellent service speedy results. Thank you again.

Y-Chromosome test

2 January 2015

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Alpha Biolabs were impressive to say the least. The results arrived by e-mail the following day after them receiving the test kit. In my case, the Y Chromosome test result was conclusive and settled a long time question in my life. Excellent service at a really good price. I had previously had a similar test done three years ago with another possible relative and the other company had charged double the price. Would highly recommend Alpha Biolabs. Many thanks.

Alpha Biolabs are fast and professional

30 December 2014

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I would highly recommend them, we needed to run a paternity test for my daughter’s child which was obviously really stressful. Alpha Biolabs held our hands through the process, I am greatful to their team

Super Paternity Test Company

3 December 2014

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I really can’t thank them enough – I called a couple of companies as I was not sure which test was right for my child, and Alpha biolabs was the friendliest by far. They explained the whole process and spent a considerable amount of time going through this. They were the first company I called and did not try to sell me a test as soon as I picked up the phone. While the price of the test was slightly more then one of the other companies I called, I figured you get what you pay for and this is correct on this occasion as I had no trouble taking the test and sending them off to be tested. I received my results the next day via email. I could not be happier.

Great Service

1 December 2014

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I was surprised at how easy the whole testing was, the hardest part was getting my ex to agree to the testing. Such a great service and it put a couple of months worry to rest so a big thank you to Alpha Bio Labs. I would strongly recommend this company.

Thank you

28 November 2014

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Thank you for a great service. I bought the test kit from my local Home Bargains store. I followed the easy to understand instructions and posted back one day, I got the results the next day. I thought that this was going to be a difficult thing to do, but you have made this really easy so thank you. xxx

Fast Test & Great Support

26 November 2014

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I would like to thank alpha bio labs for doing this test for me. I was unsure if this test was right for my circumstances, but after I called them they explained everything to me and helped me choose the right test even though the test was cheaper than the one I thought I needed.

The test kit arrived in the post the next day. It had full instructions on how to take the test and we sent the DNA sticks back in the post the same day. We go our results the next day and I couldn’t be happier.

First Class Service

21 November 2014

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

This company provides a great service. My case has been difficult due to the fact that (the other man) was playing games – anyway once we had collected the samples we sent them to alphabiolabs and received the results the next day as advertised.

Thanks from one very happy customer x

5 September 2014

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Absolutely fantastic value comparded to other companies as well as wonderful communications with staff and speedy service from start to finish, regardless of the outcome of the results. However, I was very pleased with the results I had received. I have no doubt of recommending you to anyone needing a DNA analysis in the very near future.

Excellent service

18 August 2014

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

It was a difficult time, as my daughter was in a different country and we had to try and sort out a time that was good for both of us. We had the result of our DNA test the next day. Alphabiolabs could not have been more helpful. I am only sorry I never met Thomas who helped me through everything on the phone, unfortunately he was ill on the day of our test. We only had a small window in which to do the test and get the result together, but Alphabiolabs did the job for us. Thank you to all involved,

dna testing

7 August 2014

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

Excellent service. After researching many different companies and being a bit wary about which to use I was more than impressed with the service. Fantastic customer service. Fast and efficent service. Thank you

Couldn't fault the experience

4 August 2014

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I couldn’t fault my experience with Alpha Biolabs, end to end process was quick, easy and efficient, exactly what we needed. I would definitely recommend them to others. Thanks for all their hard work really appreciate it.

+ fast and accurate results

22 July 2014

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I m pleased to did my DNA test with alpha biolabs. Satisfactory and accurate results with in 2 working days.i strongly recommend alpha biolabs for to get 99 percent accurate results. Thanks alpha biolabs

Definitely 5 star, no faults!

I can’t thank Alpha biolabs enough for providing me with DNA Paternity results, was far better than I could even expect.

Easy payment, delivery of the kit the next day and simple to use. The line I rang to check it had been recieved was so helpful and I recieved my results by 3pm just 2 days after I posted them at the post office, so just a day after! The results were also so clear and easy to read which is very helpful when reading results as crucial as these.

It is more than just a good company with matters like these as it is usually a pressuring thing to be done and they make it just that easier.

Outstanding Service

17 April 2014

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

With the obvious sensitivity that surrounds DNA tests, you want the process to be as quick and easy as possible, that is exactly the service that I was given at Alpha Biolabs. Not only is the price competitive and inclusive of all fees, I had the report the next working day without any problems what so ever. The testing process was very easy too, so no hassle. Fantastic service, would easily recommend.

5 Stars

11 April 2014

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I’d just like to let you know that the service I received from Alpha Biolabs was 5 star, efficient and priced very well, hence why I chose them for my test. Should I or anyone I know require their services in the future, I would gladly recommend them.

Very supportive and aware of the sensitive issues

9 April 2014

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I wanted to share how good the service from Alpha Biolabs has been throughout my order, particularly from Thomas who responded to all my initial queries with great patience and was very supportive and aware of the obviously sensitive issues around this.

Fantastic service

3 April 2014

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I cannot thank Alpha Biolabs enough

Last year, I had marriage problems and split from my husband for a few months. I had a short relationship with someone from work and thankfully reunited with my husband. Little did I know that I would find myself in the position of needing a DNA Paternity test for my youngest child. I was mortified! My husband has been supportive but it has been a horrible time for us as a family.

We agreed to have a DNA test but the internet seemed like a minefield and it was recommended to me that I look at the moj list of accreditated DNA testers.

Alpha Biolabs customer services seemed the most professional and I was pleasantly suprised how simple the DNA kit and instruction were. I thought we might have to go to our GP and was therefore relieved when I discovered we could collect our samples at home. I was also amazed by the speed! I thought it would take weeks to get our results but I received an email with our DNA report 2 days after sending our samples.

In short, I would not hesitate to recommend Alpha Biolabs to anyone who requires a DNA test.

Great service

24 March 2014

Peace of mind: One mother-One father-One child Paternity Testing

Rated 4 out of 5

4

Approved Review

I spoke to someone from this lab via Facebook who were really helpful and directed me to their website. This was a simple easy to use site and I ordered a DNA testing kit which was delivered next day. The instructions were straightforward and I had my results the following day after I had sent them off, I could not believe how quick and accurate they were and would recommend them to anyone.

Fast Results & Helpful Staff

20 March 2014

Peace of mind: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I don’t normally write reviews, but as they went out of their way to help me I had to tell other people. I needed a paternity test for my daughter so I talked to one of their staff after visiting their website. I almost bought a legal DNA test, but their friendly customer services staff pointed my to the right test for my needs – it must have saved me £200. It’s really refreshing to find a company who puts it’s customers needs ahead of profits.

Online test

20 March 2014

Peace of mind: One mother-One father-One child Paternity Testing

Rated 4 out of 5

4

Approved Review

I found this test online and bought it straight away because I didn’t want to wait. All the forms and swabs in the pack you get are fine and taking the DNA sample didn’t take long, it was completely painless.

I got the results after a few days and was over the moon. I'm glad to confirm the father was who I thought.

Excellent

19 February 2014

Legal: One mother-One father-One child Paternity Testing

Rated 5 out of 5

5

Approved Review

I am very impressed with the service I got throughout the entire process. Everything was efficient and was handled in a very professional manner. Now I have the results I have a legal obligation to support the child.

paternity test

13 February 2014

Peace of mind: One mother-One father-One child Paternity Testing

Rated 4 out of 5

4

Approved Review

When I researched which paternity test to buy I was glad Alpha Biolabs are based in the UK, so I knew that any DNA provided was not going to be shipped abroad for testing.
I had a few queries around the differences between their ‘Peace of Mind’ Paternity Test and their Legal Paternity Test and I used the live chat function on their site to get the answers that I needed.
I paid a different price when ordering the ‘Peace of Mind’ test (one father, one child) compared to the price advertised on the site with the difference being around £20. They do have a price-match promise but I didn’t challenge their pricing after I ordered.
The pack arrived the next day and the instructions were clear. My password protected results were e-mailed to me within a day of the samples being delivered. Good service, I’d recommend them.