Addressing Borrowers’ Concerns Over Securing Loan Documents and Other Details

As much as people would like to be able to pay for the things they need upfront every single time, the fact remains that some purchases can be too hefty for their budget. Most families, for example, would want to buy their own car or a new house, or perhaps have their existing home renovated, or even build capital for an investment or business venture that could help them earn more income in the long term. These would require a significant amount of money, and people won’t always have that much money lying around and waiting to be used.

In order to secure the funds needed for their specific purposes, most people often turn to loans. However, a borrower can face a number of concerns regarding all the activities, qualifications and transactions involved in taking out a loan, and may end up unsure about whether they are going about this financial strategy properly. As such, loan servicing professionals and lenders must be able to sit down with borrowers and thoroughly go through all these relevant concerns in order to help borrowers find confidence and peace of mind when taking out loans.

Here are some of the key considerations and concerns that borrowers may have.

Borrowers want loans to: Involve little hassle when it comes to processing loan documents; provide the funds faster; have a low margin for error or mistakes; come with automated processes; have a primary point of contact, and have available resources that can help them clarify issues without requiring fees.

Borrowers can encounter obstacles and consequently experience frustration over the following issues: Communicating with vendors; building trust; challenges presented by documentation and servicing software; professionalism and integrity of lenders, and turnaround and processing of important paperwork.

Lastly, borrowers often feel uncomfortable and fearful about matters like: Constantly evolving regulations; challenges to and costs of compliance; the need to learn complex concepts, and chances of liquidation or being audited.

Loans are financial vehicles that require plenty of documentation, verification, management and decision-making, and borrowers are often uncertain about whether they can make the right choices and achieve the promised benefits of this strategy. It falls on the hands of loan servicing professionals and lenders to help make the entire process effective, efficient and hassle-free for individuals and small ventures to encourage their business and arrive at the best possible results.

Featured Testimonials

AAA Private Money has worked with Del Toro Loan Servicing for many years. We have found their responsiveness to be the best in the industry, and the quality of the work they do has always met or exceeded our expectations. We have formed lasting relationships with all of the staff and ownership and look forward to a long and prosperous relationship for many years to come.

Clinton Muhe

AAA Private Money, LLC

I appreciate your attention to detail in the discovery of the accounting miscalculation in my favor. Drew, you and your whole team represent the highest standards of integrity. It is very much appreciated. Again, a very heartfelt “Thank You” to you and the entire staff at Del Toro for all of the effort put forth on my behalf in order to bring this transaction to a successful conclusion.

Jim Feller

Double F Management, LLC

California Private Lenders has been working with Del Toro Loan Servicing for eight years now, and it has been a great experience. Not only do they have a great servicing department, but they also do all of our loan/lender documents. The customer service has been beyond spectacular. If you want to deal with an honest, competent and reliable servicing company that will put you as a priority, you can count on Del Toro.

Mike Christl

California Private Lenders President

During our two years working with Del Toro, we have always experienced outstanding customer service and professionalism. Leah Ecija, who handles our accounts, exudes professionalism in any situation. Del Toro always goes above and beyond the call of duty. Their positive attitude and cheerful disposition are an added bonus. It is a joy to work with them.

Joyce Cham

Woody Financial Realty Corporation

AJX Homes has worked with the Del Toro Loan Servicing team since 2010. We can’t say enough about how much they help make our flipping business run smoothly, from purchase to resale! Helping us quickly prepare and process loan documents for investors and escrow is the key to repeat business. We appreciate all the help Drew and his team have given us throughout the years.

Miguel A. Molina

AJX Homes LLC

I have reviewed the loan documents and, as usual, Del Toro (Katherine) has done an excellent job.

Dr. Stuart Weiss

Drew, Here’s to the man with the courage to fight, Here’s to the man, who did not let the bastards grind him down, I am grateful for all your efforts on my behalf, Here’s to the sweet smell of success.

James P. Feller

Double F Management Group, LLC

“Yes,” Pensco wanted the fully executed extension this morning and I had it! Both PS Modern and I have found you to be a wonderful person to help us. You have been positive and upbeat about making this easy for all of us! Thank you!

Howard Hyman

Fremont Bank

Catching 100 waves at the event reminded me of how powerful a community can be.

Just to share a little, I’m really proud that my ten person team raised $40,000!! That is enough to open two new schools this year.

The total event has raised $350,000 and donations are still coming in.

Sean Puckett

You guys are the absolute best!

Barbara Cuillo

Mortgage Securities

Recently, Sequoian Investments, Inc.’s success was recognized by the San Diego Business Journal as San Diego County’s Number One Fastest Growing Company for 2016- a list which represents companies in every sector of San Diego’s business community.

One of the ways we maximized our success was to strategically align ourselves with industry experts who share the same values of our company. One of those companies is Del Toro Loan Servicing, Inc.

Del Toro’s ability to tailor services to our specific needs (Loan Processing, Doc Drafting and Servicing) not only helped us achieve the success we’ve experienced, but also landed Del Toro in ranks of the “Fastest Growing Companies” San Diego as well.

We consider Del Toro a valued partner and we highly recommend anyone In the industry consider them as their primary resource or as a backup partner when your workload demands it.

Alexander Pellegrino

Sequoian Investments, Inc.

Our payoff that was short more than $9,000. Escrow explained that Del Toro’s Demand was inaccurate AND that the borrower was only required to pay only the amount on the Demand. AMAZINGLY, Del Toro management quickly accepted responsibility and told us to expect a wire the following day (which we did). That’s integrity…

Blue Sky Capital

You are doing an excellent job in sorting out this rather complicated matter.

Bob Holt

Dear Drew,

I am very pleased with your help on our case. You were very knowledgeable and accessible when needed. I think that your identification of issues was helpful in obtaining a fair settlement of the case. I would highly recommend you to any persons with a need for an expert witness in the note/deed of trust /securities law field.