I had the door of my 601 R open for at least 30" cleaning it…

Customer Question

I had the door...

I had the door of my 601 R open for at least 30" cleaning it and it shut off and won't come back on. Flipped the breaker to see if that was it, but no change. Pressed the button to turn it back on and nothing happened

Contractor's Assistant: Just to clarify, what's the make and model of the appliance? And has it done this before?

601 R sub zero and no it hasn't done this before

Contractor's Assistant: Do you plan on doing the work yourself?

Depends on how difficult

Contractor's Assistant: Anything else we should know to help you best?

Hi Kelly,It came back on. It was a defrost mechanism built in the product that I hadn't previously activated. I found the answer in the book that came with the product. I had sent another message stating that I didn't need this service after all and was asking for a refund. Nice service if you need it.Thank you, Beth

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.