Service charges for ticketing with a United representative in the 50 United States and Canada are $25 by phone, $30 at a City Ticket Office and $50 in person at the airport. Ticketing charges may vary outside of the U.S. and Canada and based on MileagePlus status level. The ticketing service charge does not apply for tickets purchased on united.com.

Damaged, delayed or lost baggage, and lost items

For information relating to: baggage liability, reporting lost articles, damage to checked baggage or missing items from checked baggage, initiating a baggage claim and tracking the progress on an existing inquiry