Customer Support

Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A popup will show up. It includes detailed information about all the actions that you can perform on that particular page. Each popup appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast array of educational video clips clarifying how to use our hosting Control Panel. They're created for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you searching for, examine our comprehensive FAQ database, which includes questions asked by actual users and provides real solutions. We periodically "revamp" our FAQ section with new articles in an attempt to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can touch base with our great team of tech support engineers available 24-7-365 and eager to help you with any issue. Each support ticket you send will be answered within sixty minutes (the average ticket response time is just 20 minutes), so you will never have to wait a long time to get your question answered.