Implementation Support Specialist

To our 2nd level support in Torun, Poland

Implementation Support Specialist

To our 2nd level support in Torun, Poland

Posti Messaging helps organizations to digitalize and automate invoice and document processes. With our services, organizations manage business critical consumer data and provide better customer experience. By automating our customers’ business processes, we accelerate their digitalization and help them to grow.

We handle hundreds of millions of invoice and document transactions annually. With 600 professionals in 6 countries over the Baltic Sea we serve over 5000 customers. Posti Messaging business unit is a part of the Posti Group, headquartered in Helsinki, Finland.

We are now looking for:

Implementation Support Specialist

ABOUT THE JOB:

You will be working as a part of our 2nd level support located in Finland Latvia and Poland providing implementation support and continuous improvement to our business services. The team is ensuring the smooth operation of business critical transaction based services for our customers. We are also doing quality assurance, internal improvement projects and continuous improvement related to the services.

As Implementation support specialist your main responsibilities will include:

As you will be working with an international team, fluent English both written and spoken are essential in succeeding in you work. You will be also expected to solve problems independently, to document your work and share information within the team and other stakeholders. We would also like you to possess: