We are proud to inform that our Nairobi Branch is now ISO certified with ISO 9001:2008 (2013-2016) for Provision of Banking Services

The bank never asks any confidential information to customers such as: ATM card no., credit card no. ATM pin, user id of internet banking, login password, transaction password, account number, etc. If such information is asked over phone or mobile or through email, avoid disclosing such confidential information to the caller. In such cases Customers are requested to bring this to the notice of their parent branch/call centre

As per RBI directive PIN is required for debit card PoS transactions on domestic terminals from 1.10.13.

Cash withdrawal limit through ATMs has been increased from Rs.15000/= to Rs.25000/= w.e.f. 01/06/2013