She points to video games that now greet visitors coming in the front door. Those will be moved to make room for the crepe cart. And the mini mart may sell take-out Hispanic food for around five bucks.

The city will get a cut from 15-minutes-for-$1 public access terminals. "We put in additional digital service lines," says Petty, adding that he hopes to have those online before the Christmas travel season. "A lot of students travel on the bus," he notes.

Operations supervisor Randy Kirby has witnessed the transformation firsthand. The former Greyhound worker is now a city employee.

"All of a sudden, I'm in here and see flowers coming in," he says. "It's great."

While Greyhound still owns the building, it's turned its operations over to local governments in cities such as Lynchburg, Staunton, and Fredericksburg. "Greyhound has done this a lot," observes Kirby.

The exterior Trailways sign was a legacy of the days before Greyhound bought its competition in 1987. Its departure has drawn mixed reviews.

While not part of the renovation, the city first asked Greyhound to remove the sign, and then pressured the company to make repairs to the sign.

"Greyhound was fairly entrenched and didn't want to remove it," says Mike Mollica in facilities management. "They dug in their heels. They felt it indicated buses even though it said Trailways."

Mollica says there were "major water infiltration issues" where the sign sat on a short canopy. Then when Greyhound got estimates to repair the sign, "they decided to pull it."

He, for one, is happy to see it go.

Others, like Petty, saw the sign as "neat and retro."

And Randy Kirby misses the sign, a sentimental symbol of his career. "I went to work for Trailways in March '73," he explains. Thirty years later, he's a city employee, and the Trailways sign is West Main history.