Building Blocks to Peer Success: Module on Core Competencies in Communications

Building Blocks to Peer Success: Module on Core Competencies in Communications

Toolkit training module complementing the main Toolkit Guide presenting detailed information on the key skills peers need to interact with clients: the non-clinical “counseling” skills, including listening, verbal and non-verbal communication, talking about difficult subjects, communicating with health care providers, and responding to conflict, and culture. The key to teaching these skills is practice, practice, practice. Nearly all of the case studies and scenarios are designed to facilitate practice or can be adapted to this task. Specific modules on: