My submit button doesn't display when I embed my form on my website.

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snowballnet

Asked on April 22, 2014 at 11:46 PM

For some reason my submit button has dissappeared when I embed my form on my website. It has been working fine for months. We noticed that we had no enquiries for a few weeks so I went to check it out and the submit button will not load. Any idea why it would be doing this? I haven't touched this form in a very long time so it's strange that it would stop working.

Your form might be having conflicts with some other scripts on your site. I suggest re-embedding the form using iframe embed option.

Please let us know if it helps or not.

Cheers!

snowballnet

Answered on April 23, 2014 at 12:23 AM

thanks for the quick response but that didn't help :-(

it's strange because i have multiple sites with a similar form. the sites are all basically exactly the same and the other forms work fine.

JotForm Support

NeilVicente

Answered on April 23, 2014 at 12:34 AM

I see that you did not change the embed codes to iFrame. It is still using the original embed codes.

Can you please remove all JotForm-related codes on your webpage, then re-embed using the iframe embed option ?

snowballnet

Answered on April 23, 2014 at 12:36 AM

sure no problem. i removed it because it did nothing but i will add it again :-)

JotForm Support

NeilVicente

Answered on April 23, 2014 at 12:47 AM

Sorry about that. Yes, please change it back to iFrame.

Furthermore, can you please describe in details what is happening when you try to open the form on your page? Is the submit button not visible? Is the form not being submitted when the submit button is pressed?

snowballnet

Answered on April 23, 2014 at 08:12 PM

cool. When i do it as an iframe the form doesn't display at all.

when i use the wordpress embed code the form loads fine but the submit button is not visible.

on this site i am using a similar form and the button is partly visible so i'm not sure if this helps http://positivepropertysearch.com.au/