If you find the review was written by an evil competitor instead of a real buyer, you can report this issue to Amazon seller support too. However, the chance of getting it removed is very low, unless you have strong evidence to prove this review was from a competitor.

If you didn't manage to get the competitor's review removed, you can jump to step 4 directly.

Most of the cases, negative reviews are from real buyers. In order to get those reviews removed, we must contact the buyer directly.

Step 3: Contact the Buyer by Personal Email

In order to contact the buyer, we need to find out his/her contact info first.

You can use zontools to extract that buyer's personal email. Then contact him/her directly. They are the only provider we found so far which can extract any buyer's personal email with a 100% success rate.