I tried to register my new phone on Thursday the 9th on the Tracfone website, which told me to wait up to four hours to get a phone number. Unfortunately, I have not received any phone number for my new phone. Furthermore, recently, whenever I log in to my account, there is no information listed other than my name, today's date and time, and "Success."

Hi DeRamos. My name is TracFone Frank. We’re sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.

Four days ago, I replied to TracFone Frank with my phone's serial number, but I haven't heard anything back to resolve my current issues. TracFone Anne also offered to help, but her account apparently has private messages disabled: "Some users couldn’t be added as they have disabled private message receipt."

My Samsung T404G still has no phone number. My TracFone account (the one where I could add phones) is blank. When I try to add a phone, I get a message that says: "A chanel [sic] exception has occurred: Empty block name.block(s)=[null]"

I would like to get help for these TracFone issues as soon as possible. Thank you.