I urgently needed bat a for my son. The batbwas delivered within 4 hours of order. Brilliant. Also, I had called the store 3 times to ask for the brand and the model to go for as my son was going to start playing hard ball. On all the 3 times the people were very patient and helped me in the best way possible. I downsized from 3 to 2 based on the recommendation from the person in store who said was a cricket coach.