If you encounter any academic problems while you're studying, the Union's Academic Advice Service is here to help. The academic advice service is a independent, free and confidential service open to all Queen Mary students.

Support we offer

We can offer you confidential advice and representation on a range of academic issues including:

Applications for extenuating circumstances

Requests for a review of an exam board decision

Allegations of plagiarism or an examination offences

Allegations of breach of the code of student discipline

Appeals against the outcome of a disciplinary hearing, either under the examination offences regulations or the code of student discipline

Appeals against deregistration from a module or course

Complaints regarding a member of staff or course delivery

Bullying or harassment by a member of staff or fellow student

PhD supervision

Fitness to practice issues

We can offer advice on statements, supply letters of support, and accompany students to hearings either to represent the student or to provide moral support. We also act as a referral point on matters such as immigration, finance or mental health.

Unfortunately, due to limited resources, we can only offer advice to current students, and to students who contact the service within three months of graduating. We also have a dual representation rule, so we cannot advise students who are already being represented by someone else.

How to seek advice

Fill in the Academic Representation Form here and email annie.mitchell@qmsu.org to book an appointment. It is recommended that you book an appointment. However, at certain times we are able to see students dropping in without appointments.

In exceptional circumstances appointments can also be offered outside the stated opening hours.