Role details:

Provide customer support via variousSocial Mediums...

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Provide customer support via various Social Mediums. The SocialMediums include, but are not limited to: Twitter, Facebook, MyBroadband. Hellopeter.com and Google+.Resolve the queries of online customers in real time, or obtain more information from customers,where after the existing SOC escalation process applies. This may also include the management of ateam and related projects.