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Stay for 5 nights in March 2013. Up to Mecca at midnight and immediately preparations for Umrah. On returning to the hotel after the dawn prayer, Subhanallah ... it turns out our room window facing the entrance of Mecca, pilgrims look out, the left can be seen a large clock tower of the hotel Zamzam. The rooms are a little...

This is a very basic hotel below the classification of a “basic” hotel let alone the 4 stars they claim themselves on it. It is in a perfectly prime location very close to the haram with only about a 150m walk to the entrance. We were there during Hajj so understandably very busy.
When we checked in to the room,...

The key point of this hotel is its location, which an extremly important aspect while visiting Mecca. The rooms a bit congested and elevators make you wait at prayer time. The wifi in the lobby worked well.

Good place to live , nearest to haram have been here many times always at al massa hotel with my wife n my kids n with my father good hotel with great facilities always helpfull easy wifi always available

Agree with many of the previous reviews re location. Rooms a bit on the small side in Ramadan when extra beds put in. Good housekeeping staff. Lifts a major bug bear. Long queues at prayer times. Wifi only in the lobby. Can't comment on prices or food as stayed at hotel as part of package with Al Khalid tours from...

Since my main goal to go to mecca is for praying at masjidil haram, so, this hotel is good enough because it is close.
However, at first i didn't get any towel, they give it at the next day. The food sometimes nice, many times too salty.
Free wifi only on the lobby..
The room quite nice..
Overall, a pleasant...

The only thing good about this hotel is the proximity to the Haram. We stayed a whole week and had to plead them for house keeping and change of towels. Ive never come across an ac so loud sometimes loud enough to wake you from your sleep. if you have a choice its better to stay away from this place.

I stayed for 3 nights. During the stay, room never been cleaned. Contacted the room service and the reception desk to no avail. Talk to the cleaning guy, he said that he's the only person in-charge of 3 floors.
Also the staff has no initiative to service guest.
Wifi only in lobby area.
Absolutely not recommended.

Late review. We stayed 3 years ago. This hotel so close to Masjidil Haram.
The room is small & clean. Breakfast & dinner good.
Friendly staff.
Good location.
Great value for money.
Only 5 minute walk to Al Haram.

Stayed here in December 2014. Customer service doesn't exist. Hotel rooms small, some not very clean, bathrooms very badly design and even find doing ablution difficult in some rooms. Currently the closest gate to the masjid is closed, which means you have to cross a muddy road to get to the next nearest gate. There are only 3 lifts and...

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Also Known As:

Al Massa Mecca

Al Massa Hotel Makkah/Mecca

Hotel Style:

#42 Luxury Hotel in Mecca

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