The Medical Office

Facilities Management

What is FM – Definition of Facility Managementhttp://www.ifma.org/about/what-is-facility-managementFacility management is a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology.

Community Resources

American Counseling Associationhttp://www.counseling.org/American Counseling Association promoting counselors through work in advocacy, research and professional standards. Online education, resources, CE, ethics, publications, careers, conferences

NAADAC | The Association for Addiction Professionalshttp://www.naadac.org/NAADAC, the Association for Addiction Professionals, represents the professional interests of more than 85,000 addiction counselors, educators and other addiction-focused health care professionals in the United States, Canada and abroad. NAADAC’s members are addiction counselors, educators and other addiction-focused health care professionals, who specialize in addiction prevention, treatment, recovery support and education.

American Association of Retired Persons (AARP)http://www.aarp.org/AARP is a membership organization leading positive social change and delivering value to people age 50 and over through information, advocacy and service.

March of Dimeshttp://www.marchofdimes.org/The March of Dimes funds lifesaving research and programs and works to end premature birth, birth defects and infant mortality. Every baby deserves a healthy start.

Society For The Blindhttp://societyfortheblind.org/We empower individuals who are blind or have low vision to live productively and independently by building confidence through training, tools and mentorship

American Cancer Societyhttp://www.cancer.org/Dedicated to helping persons who face cancer. Supports research, patient services, early detection, treatment and education. Contact us anytime day or night 1-800-227-234.

U.S. Hunger Relief Charity | Feeding Americahttp://www.feedingamerica.org/1 in 6 people struggles with hunger in the US. Feeding America is a nationwide network of food banks fighting hunger. Learn about our work & get involved.

The American Ambulance Associationhttp://www.the-aaa.org/To promote health care policies that ensure excellence in the ambulance services industry and provide research, education and communications programs to enable its members to effectively address the needs of the communities they serve.

What is spreadsheet?http://whatis.techtarget.com/definition/spreadsheetA spreadsheet is both a sheet of paper designed to capture and show data in rows and columns and also, using the original meaning as a metaphor, a computer application program that captures, displays, and manipulates data arranged in rows and columns.

Claims Processinghttp://medicaloffice.about.com/od/systems/a/Reduce-Claims-Processing-Time.htmGetting your medical claims out of the door and paid as soon as possible is every health care provider’s primary goal as far as finance is concerned. The faster the claim goes out, the faster the money comes in. Make sure your office is equipped with the necessary software to save time and money.

The HIPAA Privacy Rule: Three Key Formshttp://www.aafp.org/fpm/2003/0200/p29.htmlThe author provides samples of three forms useful in implementing HIPAA privacy regulations — the Notice of Privacy Policy, a patient authorization form, and a patient consent form that is not strictly required by HIPAA but may be useful.

Managing the Telephone

Improving Telephone Management in Your Practicehttp://www.aafp.org/fpm/2005/0500/p49.htmlThe author describes how practices can evaluate whether their phone system is adequate for meeting demand and explains some process and equipment changes that might help improve performance.

How Does Your Practice Sound on the Phone?http://www.aafp.org/fpm/1999/0100/p45.htmlConsultants offer tips on dealing with patient-initiated calls, including advice about scheduling appointments and managing requests for prescription refills.

Reducing Delays and Waiting Times With Open-Office Schedulinghttp://www.aafp.org/fpm/1999/0400/p38.htmlThis article will outline the process one clinic used to implement open-access scheduling, which frees up time on physicians’ schedules each day to allow for same-day appointments.

Strategies for Better Patient Flow and Cycle Timehttp://www.aafp.org/fpm/2002/0600/p45.htmlThe article describes strategies that family practices have successfully used to move patients through their practice more efficiently, thereby improving patient satisfaction and practice productivity.

What is problem list?http://searchhealthit.techtarget.com/definition/problem-listIn health IT, a problem list is a designated section of a patient’s medical chart that details the most important medical information. The information, which is meant to be a succinct overview that can be absorbed at a glance, includes diagnoses such as asthma and hypertension, family history and past tests and procedures.

Charting in the Patient’s Record

Exam Documentation: Charting Within the Guidelineshttp://www.aafp.org/fpm/2010/0500/p24.htmlThe article, the second in a three-part series, details the section of Medicare’s E/M documentation guidelines pertaining to exams and explains how to comply and practice efficiently with them.

Filing Methods

How to set up an effective filing system – filing methodshttp://www.deskdemon.com/pages/uk/information/skills/mfileThe importance of record keeping and filing systems cannot be too highly stressed. A well-planned system contributes significantly to efficiency of operation as well as to a company’s image.

Tickler File

Review of Basic Filing Procedures

Introduction Medical records management systems [SLIDESHOW]http://slideplayer.com/slide/4199101/Medical Records Management Module 1. Introduction Medical records management systems are only as good as the ease of retrieval of the data in the files.

Assets | Types of Assets | Classifications | Explanation | Exampleshttp://accounting-simplified.com/elements-of-financial-statements.htmlAsset is a resource controlled by the entity as a result of past events and from which future economic benefits are expected to flow to the entity (IASB Framework). Assets may be classified into Current and Non-Current. Main types of assets include Non-Current Assets such as buildings, plant and machinery, vehicles and Current Assets such as inventory, cash and receivables.

Liabilities | Types | Classifications | Explanation | Exampleshttp://accounting-simplified.com/liabilities.htmlLiability is a present obligation of the enterprise arising from past events. Liabilities may be classified into Current and Non-Current. Types of liabilities include for example bank loans, trade payables and debentures.

4 Types of Financial Statements | Explanation | Examples | Templateshttp://accounting-simplified.com/financial/statements/types.htmlFinancial Statements are written reports that quantify the financial strength, performance and liquidity of a company. The four main types of financial statements are Statement of Financial Position, Income Statement, Cash Flow Statement and Statement of Changes in Equity. Download free blank excel template of business financial statements.

Balance Sheet Definitionhttp://www.investopedia.com/terms/b/balancesheet.aspA financial statement that summarizes a company’s assets, liabilities and shareholders’ equity at a specific point in time. These three balance sheet segments give investors an idea as to what the company owns and owes, as well as the amount invested by the shareholders.

Why Every Practice Needs a Payment Policyhttp://www.aafp.org/fpm/2004/0400/p17.htmlThe author, a practice administrator, identifies reasons practices find it difficult to ask patients to pay at the time services are rendered and provides detailed instructions for improving collection rates.

Compliance Assistance – Wages and the Fair Labor Standards Act (FLSA)http://www.dol.gov/whd/flsa/US Department of Labor: The Wage and Hour mission is to promote and achieve compliance with labor standards to protect and enhance the welfare of the Nation’s workforce.

Federal Income Tax Definitionhttp://www.investopedia.com/terms/f/federal_income_tax.aspA tax levied by the United States Internal Revenue Service (IRS) on the annual earnings of individuals, corporations, trusts and other legal entities. Federal income taxes are applied on all forms of earnings that make up a taxpayer’s taxable income, such as employment earnings or capital gains.

Medicare Wages Definitionhttp://www.investopedia.com/terms/m/medicarewages.aspAn employee’s earnings that are subject to a U.S. payroll tax known as the Medicare tax. Similar to the other U.S. payroll tax – Social Security – the Medicare tax is used to fund the government’s Medicare program, which provides subsidized healthcare and hospital insurance benefits to retirees and the disabled.

CPT Code: What it is & why it’s Importanthttp://20somethingfinance.com/cpt-code/What are CPT Codes? I highlight my experience with medical billing errors, how to look up a 5-digit AMA CPT code search, & how it will save you thousands.

Coding From the Bottom Uphttp://www.aafp.org/fpm/2008/1100/p22.htmlOutlines an approach to CPT coding for common evaluation and management services that works from medical decision making backwards to physical exam and history.

Employer-Sponsored Plan Definitionhttp://www.investopedia.com/terms/e/employer_sponsored_plan.aspA type of benefit plan that an employer offers for the benefit of his/her employees at no or a relatively low cost to the employees. If employees participate in the plan, they will benefit from its low-cost method of obtaining discounted services. The benefit to the employer is that initiating these plans usually has some tax-deductible component, and sponsoring benefits is generally a good method of retaining valuable employees.

Medicaid Homehttp://medicaid.gov/The Center for Medicaid and CHIP Services (CMCS) is one of six centers within the Centers for Medicare & Medicaid Services, an agency of the U.S. Department of Health and Human Services (HHS). CMCS serves as the focal point for all national program policies and operations related to Medicaid and the Children’s Health Insurance Program (CHIP).

Workers Compensationhttp://www.dol.gov/dol/topic/workcomp/This topic provides information about four major disability compensation programs administered by DOL (Department of Labor) that provide wage replacement benefits, medical treatment, vocational rehabilitation, workplace regulations and other benefits to federal workers or their dependents who are injured at work or acquire an occupational disease.

Co-pay Definitionhttp://www.investopedia.com/terms/c/copay.aspA type of insurance policy where the insured pays a specified amount of out-of-pocket expenses for health-care services such as doctor visits and prescriptions drugs at the time the service is rendered, with the insurer paying the remaining costs. However, unlike coinsurance, where the insured is required to pay a certain percentage of the covered costs, co-pay plans require the insured to pay a specified dollar amount.

comprehensive coverage definitionhttp://www.healthinsurance.org/glossary/comprehensive-coverage/Comprehensive coverage – also known as major medical health insurance – refers to plans that cover a wide range of health services (i.e., not a limited-benefit plan or supplemental policy). All new individual policies sold after January 1, 2014 must be at least as comprehensive as the Affordable Care Act requires.

What Are the Differences Between HMOs and PPOs?http://healthinsurance.about.com/od/understandingmanagedcare/a/HMOs_vs_PPOs.htmThe most common types of managed care plans are health maintenance organizations (HMOs) and preferred provider organizations (PPOs). Less common are point-of-service (POS) plans that combine the features of an HMO and a PPO. Learn the differences between HMOs and PPOs.

Medicaid Homehttp://medicaid.gov/The Center for Medicaid and CHIP Services (CMCS) is one of six centers within the Centers for Medicare & Medicaid Services, an agency of the U.S. Department of Health and Human Services (HHS). CMCS serves as the focal point for all national program policies and operations related to Medicaid and the Children’s Health Insurance Program (CHIP).

Workers Compensationhttp://www.dol.gov/dol/topic/workcomp/This topic provides information about four major disability compensation programs administered by DOL (Department of Labor) that provide wage replacement benefits, medical treatment, vocational rehabilitation, workplace regulations and other benefits to federal workers or their dependents who are injured at work or acquire an occupational disease.

Disability-Income (DI) Insurance Definitionhttp://www.investopedia.com/terms/d/diinsurance.aspAn insurance product that provides supplementary income in the event of an illness or accident resulting in a disability that prevents the insured from working at their regular employment. Benefits are usually provided on a monthly basis so that the individual can maintain their standard of living and continue to pay their regular expenses.