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Motorola Deal for Android Jelly Bean Upgrade Causes Stir

Motorola is offering $100 rebates on some new smartphones that run Android Jelly Bean in an effort to get consumers to replace their old devices. Some users, however, are not happy.

If your Motorola Android smartphone was made before 2011, then you're probably not going to be able to use it with the latest Android 4.1 operating system, or Jelly Bean. That's because Motorola isn't going to roll out versions of the new OS for older smartphones.

Now, though, to make that disappointment a bit less jarring for some users, Motorola has unveiled $100 rebates to allow consumers to replace certain models of Motorola smartphones with new ones that will feature Jelly Bean 4.1 with its updates, added features and enhancements.

The plan, however, is garnering some criticism from users on Motorola's blog site, many of whom are leaving angry comments about the deal.

Further reading

To get a rebate, the purchaser must buy one of these eligible new Motorola phones: Atrix HD, Droid Razr M, Droid Razr HD, Razr Maxx HD, Electrify 2 or the Photon Q.

So far, the rebates are only available to customers in the United States under the program, but are expected to be extended to other countries later, according to the company.

Back in September, Motorola told its customers that it would roll out Android 4.1 Jelly Bean to most of the devices the company offered for sale since 2011, but now says that it just can't finish updates for all of the products it has sold. The terms and conditions of customers' wireless contracts still apply to the upgrade offer, according to the company.

The rebates will be made in one of several forms, including a Verizon Wireless gift card, a Motorola Visa prepaid card, carrier credit or other equivalent, Motorola said.

But even the lure of rebates didn't satisfy every Motorola customer who'd like a device that runs Jelly Bean 4.1.