Labor Management in the Hospitality Industry Part II

LMS implementations affect everyone and change the way people manage. Thus, effectively implementing a Labor Management System (LMS) requires as much attention to the impact on culture as it does to teaching managers how to use the technology. click on learn more icon to download paper

The essence of the LMS is that it increases accountability. Any LMS implementation requires a well thought out development plan that should start with education. Make sure that the labor standards are well developed. It’s helpful to look at historical productivity to gain a perspective on previous performance.

Realize that the change is going to take a few months. It’s not feasible to implement an LMS program in two weeks. You might be able to set up the software, but that’s not the same as getting everyone to use it and it’s certainly not the same as having the new technology become a part of the fundamental means of managing.

UniFocus is dedicated to providing the Hospitality, Service, Retail and Healthcare Industries with the most comprehensive Workforce Management systems and Financial Management tools available. Our Resource Management suite of hosted applications provides Budgeting, Revenue, Labor Management and Time & Attendance capabilities. Additionally, we offer a complete suite of guest and employee perception Survey Solutions, and mystery shopping evaluations. These products are focused on improving both top- and bottom-line performance, as well as the guest experience for our partners’ properties. All of our products and services are currently in use in over 100 countries worldwide.

UniFocus is an allied member of the American Hotel & Lodging Association and a member of the National Restaurant Association. For more information, visit www.UniFocus.com or call 972-512-5000.