Order Processing and Fulfilment

Guaranteeing stock, orders and activity

At CPG Logistics, we are able to receive, process and fulfil orders through a variety of different channels and mediums. This includes but is not limited to web based orders, XML/CSV files, and response mailings. We can also interface with clients to accept orders through e-commerce sites.

All orders are processed in line with agreed SLAs by our dedicated customer service teams who are responsible for their own client’s orders and activity. The team manages special requests when processing orders, understand business critical requirements and ensures resource is allocated accordingly.

Once orders are processed, they are then fulfilled by our fully trained warehouse teams who are dedicated to ensuring a high-quality standard of service is continued throughout the process.

At CPG Logistics, we are experienced in all aspects of order processing and fulfilment and pride ourselves on our precision and efficiency. This is seen by our results where we continually, and successfully, process and fulfil high quantities of orders every year.