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Kelly, Appliance Technician

Category: Australia Whitegoods

Satisfied Customers: 19126

Experience: Highly accurate diagnostician with over 30 years of experience.

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I cannot change programmes on my SMS68M12AU/01 MACHINE, 24

Customer Question

I cannot change programmes on my SMS68M12AU/01 MACHINEJA: I'll do all I can to help. How long have you been dealing with this?Customer: 24 HOURS SINCE WE HAD A POWER OUTAGEJA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?Customer: NO ITS A BUILT IN MACHINEJA: Do you plan on doing the work yourself?Customer: ONLY IF IT IS A SIMPLE PROCEDURE - I'M NO EXPERT!JA: Anything else we should know to help you best?Customer: IF I CAN UNPLUG IT WHAT DO I DO NEXT?