Orders placed on in stock items before 3.00pm Mon - Fri we will usually despatch on the same day. You will be sent an order acceptance email which will say when we are dispatching and when you can expect to receive the order. Any delays we will notify you immediately.

Free Delivery on all standard orders Sent either by Royal Signed For First Class or Royal Mail Special (2-5 Working Days). There must be someone in to sign for your itemOrders for Next Day charged at £6.95 Sent by Royal Mail Special Delivery Next Day and guaranteed for pre 1pm. There must be someone in to sign for your item.European Countries charged at £8.95 Sent by Royal Mail Track & Sign (2-5 Working Days). There must be someone in to sign for your itemNon EU Countries charged at £15.00Returns & ReplacementsDon’t worry about making a return perhaps you have ordered the wrong size or the item may be faulty. Whatever the reason may be for you want to return your item we would like to make returning your purchase is as easy as possible. Goods must be returned within 14 days from the date of dispatch to you. We cannot accept returns for earrings for pierced ears, sale stock, promotional items, special order items, items that have been engraved or adjusted in any way (e.g watch strap shortening) An item must be returned in its original condition – this applies both to the item and the original presentation box. The exception to this is goods that you received that were faulty, in this case we will examine the items before agreeing that it is faulty. Your options when returning items are generally a full refund, a credit note or an exchange. Refunds will only be given by the same method as the original purchase. We cannot be held responsible for items that are returned so please keep your proof of postage. We suggest you use some form of recorded delivery if posting.

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