I waited six months for the Regal Sportback to come to life, putting my car search on hold, as I thought it would be the perfect combination of style, comfort, performance and practicality. The sportback concept is great, and the exterior styling is sleek and European, as promised. The engine is probably the most powerful one I test drove, with loads of power for highway driving and maneuvering. Steering felt nice and tight, and the ride was smooth. For a $40,000 msrp vehicle (Essence trim with tech and safety packages), however, there were a lot of disappoinments. The driver's seat felt very comfortable, but the rest of the interior was lackluster. As reviewers pointed out, there is a cheap, audible click when engaging the signal stalk. The dash is plain and, well, looks old school. More like my stripped down 1970 Chevy Monte Carlo than a 2018 vehicle. The rear view camera was fuzzy, the fuel door doesn't lock, and the only way to open the rear hatch is by pressing the Buick emblem on the back of the vehicle. No remote latch in the car and nothing on the key fob! Not only inconvenient, but carjacking hazard if you exit the car to open the hatch without turning off the ignition. (Airport pick up or drop off, picking up elderly passengers with packages who couldn't push emblem hard enough to open hatch, for example. )
Although the engine was quite powerful, the car was not fun to drive. It's a smooth, but floaty, dull ride. Again, felt a bit retro, like driving my Dad's old Ford LTDs in the 70s.
Vehicle also uses premium gas, which adds to the running cost, and the mileage ratings aren't stellar. I found the stop/start engine a bit annoying at times, and I don't believe it can be disengaged. While I like the styling from the outside, I found the low profile almost too low, as I hit my head on the top of the door frame exiting the driver's seat.
Overall, I was disappointed that the Regal Sportback didn't fulfill my need for a sedan with SUV practicality. It's a great concept, but seems Buick got a bit cheap in the execution. They lost the fun driving aspect reported on previous Regals, to boot. While I surely could have bought the car under the MSRP, I would rather pay more for the vehicle to have accoutrements truly consistent with a $40,000 sticker price.

Had terrific service. My repair was impeccable. It was done in the time and cost estimated. And, I was shown more about Blue tooth and navigation system by the owner of the dealership.

Consumer Review

REGAL SPORTSBACK

by Maggie/Paul VE from Cold Spring, NJ 08204

October 5, 2018

We purchased this car to replace Paul's old Buick. He is delighted with the smooth, comfortable and quiet ride of this car. He thoroughly enjoyed his buying experience It was fun watching him enjoying himself so much. Thank you for the lovely experience.

By far the best dealer I have ever visited. I have purchased 8 vehicles from here and drive 25 plus miles to go there for every oil change because they are head and shoulders better than any of the local dealers I have visited in the past.

Consumer Review

very quiet, good speed, handles well

by Buick Regal Lover from white plains ny

August 6, 2018

Speed when I need it-Turbo doesn't make a lot of noise-Dependable burst of speed makes driving fun . Look forward to taking turns faster than the posted speed & seeing how car handles & stays within the lines. Thoughtful engineering & layout of dash. Previous car was a Buick Regal-What could be better?

Can you break a lease early and get a brand new car in 2 hours? MARQUARDT BARRINGTON can!!! I worked with Fabian and it was easy and painless! The whole crew works like a team. Fabian was jugging multiple customers and did it with perfect execution! I am so glad I got to have this amazing experience. The simplicity, ease, and professionalism of this dealership will keep me coming back forever! Thanks guys for helping with my early Christmas gift!!!! If you want to get an amazing vehicle with great customer service, Go here and watch this team work! Thanks again

I went to Harry Browns Looking for a used Vehicle for my wife . Her Old 2004 Chevrolet Impala, has some major Transmission trouble and a 152,000 miles on it so I felt it was time to replace. I first seen 2017 Chevrolet Impala off Cars .Com at Harry Browns. I had heard many good comments from friends and co workers about Harry Browns so decided that's were I would start my Car search. Well I set up an appointment and then went to see what I could find if anything. Well as I entered the building I was greeted by one of there Employees asking if they could help me and I said I was here to see Chad , and was told he would be right with me and to have a seat. They the Employee offered me Coffee Or a Bottle water which I declined. With in 5 minutes Chad came out and visited with me Explaining he was the Sales Manager and welcome me to Harry Browns. He spent a little time with me explaining what to expect on this visit and that my time with them was of the highest priority . He then Introduce me to Product Specialist name Brandon Vance. And said he would take me out and look at some vehicles and test drive them and answer any question I may have. Well as I spent time with Brandon, him and I talked quite a bit about the types of Vehicles and what to expect. As I mention Earlier I originally went there thinking I wanted an another Impala for my wife but as I test drove the different Vehicles I found out a lot about Chevy Equinox which I determined would be a better replacement for my wife. I then ask Brian if I could drive the car to Pick -up My Wife and see what she thought. Upon returning with her it was decided we would go ahead and purchased the Equinox. From there Brandon, Took us through the process of purchasing that vehicle and once all the paper work was done he spent Quality Time with my Wife and I explaining all the different features of the vehicle we purchased. Keeping in mind we are both in our late 60`s and are not very computer savvy. Well in the end we both left with our New Car very well satisfied. I have to give everyone we dealt with at Harry Browns a big Thank You ! And A special thanks to the Excellent Job Brandon Vance , did for us. We would diffently Buy another Vehicle from them in the future and highly recommend them to everyone we know. Again GREAT EXPERIENCE!

bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!

Great staff and very helpful. Not pushy like most other dealers and actually do help out so you can get your car. I would recommend everyone here again!

Consumer Review

Most reliable car I owned

by Buick lover from Denver

March 7, 2018

I personally love this car very comfortable to drive I have no problem jumping in it and going anywhere at any givin time the only complaint I have is the visibility factor from the way the body is built but still love this car alot

Thank you for your patience and kind service! May GOD bless you and your business family.

Consumer Review

A perfect choice!

by Sparky-Cranky from Dayton, Ohio

April 20, 2018

This car just makes sense. Occasionally needling additional space that a crossover can provide but not wanting to join the SUV crowd led me to this versatile sport back. Room for golf clubs, cart, and plenty of room to spare without leaving it all out in the open. Back seat room is spacious. The interior noise is quieter than any car I’ve ever owned. The 2.0 liter engine feels very robust and without the typical 4 cylinder noise. Love the quality without the insane price of comparable quality imports and yet this car delivers the ride and performance you’d expect from cars priced far above this car. Buick got it right with this one!

I purchased my truck at this dealership, When it was due for servicing I was glad to bring it here as my purchase experience was extraordinary. I was not surprised to find out the excellent treatment i recieved from Robert in Service. I felt he was there to inform and assist me in a complete manner to make me feel appreciated. Robert has me appreciating the professional service of "Service". I will be returning for future maintenance and looking forward to a long term relationship.

Consumer Review

Great Ride

by rlk from long grove illinois

April 11, 2018

I'm enjoying driving it. My only desire would be for the seat to raise a bit more.
The dealership and salesman were great! Highly recommend this dealership.

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