Insight

Digital transformation: a view across industries

Businesses all industries can benefit from digital transformation. Analytics can help them to better understand and serve customers. Access to real-time information leads to smarter decision-making. Automation enables them to increase efficiency. But industries vary in their digital transformation maturity rates.

At a glance

Automakers have revolutionized manufacturing by using robots, while airlines have mastered pricing around real-time knowledge of supply and demand.

Retailers with strong digital capabilities have created seamless omnichannel environments, but consumer banking is struggling to move to a digital footing.