Their generalist advice service looks at a client's situation holistically as opposed to looking at their problems in isolation from one another. Advisers are given free training, both formal and on-the-job. All Advisers initially undertake the Gateway training and progress from there.

As a CA Adviser you would: interview clients, help them negotiate with people such as creditors or service providers, draft letters, make phone calls on their behalf, and, if necessary, refer them to other agencies.

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