Since last Friday upwork support has asked me to make a video call to verify the account. I already made the video call and it was successfully verified and I also won the Identity Verified badge. But I can't apply for jobs. Please help and thanks .

I can see that you have followed up on your open ticket with number 26450420. I`ve escalated your concern to our team and one of our team members will update your ticket as soon as possible and assist you further. Thank you.

Please, refer to this ticket for more information regarding your verification process, where our team already shared tips for completing it. Use the link provided in the ticket and our agent will guide you through the process!

I checked your account and can confirm that you still haven't finished the video verification process. Please follow the instructions on your ticket with number 26336628. If you have any additional questions feel free to post them on your ticket and our team will assist you further. Thank you.