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Crowne Plaza Chicago West Loop

Crowne Plaza Chicago West Loop

Mature, refined and authentic experience in Chicago’s most vibrant neighborhood at Crowne Plaza Chicago West Loop.

Named due to its location being directly West to Chicago’s business district “The Loop”, this once up and coming corporate and residential district has arrived. Previously known as an industrial area, the West Loop emerged as a food-forward, trendy hot spot with an unmatched local feel that is rich in Chicago authenticity and culture alike. From debuting restaurant concepts by world renowned Chefs, to luxury boutique shopping, to museum and street art experiences, this sought after neighborhood, is mature, refined, and yet comfortably down-to-earth.

Two blocks from the hotel is Randolph Street, coined “Restaurant Row” with a surplus of innovative, foodie-friendly, dining and bar concepts debuting daily. From upscale to innovative, from tasting menus to topas, Randolph street is alive with excitement midweek and year round. Engage with authentic flavors and rich tradition in Chicago's own Greek town, just outside our front door. Catch a concert, a Chicago Bulls or Chicago Blackhawks game at the United Center or take in the sites of the city from Willis Tower, both located less than a mile from the hotel. Jump on the Haymarket brewery bus for a tour of Chicago’s best brew houses or walk down the street to indulge in a day of handmade goods at the Randolph Street Market.

Fulton Market District, located in the heart of the West Loop, is now home to McDonalds International and Google. Edge out of the norm and delight in a unique culinary and art experiences that include an arcade emporium, a team building activation that specializes in boozy punch bowls, a one-of-a-kind international meat shop, a French market and more.

Guest Reviews 4.5 Out of 5 Based on 1,247+ Reviews

A HOTEL WITH A HEART

Rating: 5 out of 5 stars

This is a Hotel with a heart. You would not think so initially when you check in, kind of modern and sterile. But what a surprise. The staff is absolutely beyond superb, they are amazing. It is obvious people here care and give their all for the Hotel, and love their Jobs, a compliment to management. The rooms, nice clean, comfortable beds, we had a lovely balcony on the 15th floor, a treat. Coffee maker, tea available and a great menu on room service.

GREAT HOTEL IN A GREAT LOCATION!!!

Rating: 5 out of 5 stars

Very clean and stylish on first arrival, with plenty of comfortable chairs and a warming fire in the lobby, which was great as it was snowing during my visit. Staff were very polite and helpful. The hotel itself is located close to many public transport links and a bus stops directly outside the hotel. Being on the edge of Greektown makes it a great base to explore some great restaurants.
The room was excellent, with plenty of amenities. A coffee machine and ice bucket was available as well as an iron, hairdryer and writing desk. The bed was very comfortable and the room was amazingly spacious making it somewhere you can enjoy and relax in rather than just sleep at.
Plenty of towels and toiletries were provided, even for my short 2 night stay, with the offer of extra toiletries that you may have forgotten to pack on your travels such as toothbrushes, shaving cream or razors.
There was also a balcony which gave a nice view of the city at night.
To say it was next to a busy road, the rooms were very quiet also and perfect for a good nights sleep.

OUTSTANDING CUSTOMER SERVICE!

Rating: 5 out of 5 stars

I Had been traveling in a large group for work over the holidays. The staff at Crowne Plaza West Loop were so kind and gracious especially Vernell at the front desk concierge. He went above and beyond to care for our team and always did it with a smile. Grateful for his genuine spirit! I highly recommend this location and hope you are able to experience the kindness my team and I received.

YASSSSSSS!!!

Rating: 5 out of 5 stars

I love the service and the professionalism of all of the staff and Vernell and Jennifer made my 2 day stay flawless . The cleanliness and warmth of the hotel was impeccable.. I will always stay there when I come to Chicago