This article in the July 31, 2017 edition of Healthcare IT News, by Mike Miliard features an interview with me discussing ways providers can make portals more engaging and useful, as well as a look toward future directions for portal use.

This article in the February 22 edition of Physician Practice highlights excerpts from the presentation that Dr. Kathy Nieder and I did on “The Importance of Narrative: Open Notes, Patient Stories, Human Connection.”

This article in the November 16 edition of Healthcare IT News highlights some of the topics that Mary Griskewicz and I will talk about in our HIMSS 17 session on February 20, “The “P” is for Participation, Partnering and emPowerment.”

In this podcast, brought to you by RelentlessValueHealth, I talk about my move away from talking about “patient engagement” to talking about “personal health engagement” as well as how we can move toward healthcare transformation by honoring and valuing patient and individual’s perspectives.

Podcast Timeline
00:00 Jan talks about ‘Patient Engagement,’ and why she’s not a fan of the term.
03:00 Looking at an individual outside of the context of being a patient.
04:15 Shifting the healthcare mindset.
05:20 Shifting away from the hierarchies in medicine.
06:30 Looking at attitudes and values that organizations hold.
07:40 Education, Active Patients, Market Forces, Leadership, Rewards & Values, Digital Tools.
08:25 The three characteristics Digital Tools need: Connection, Convenience, Life Value.
10:45 Changing the attitudes about patients interacting with internet resources.
11:45 “Part of the role of being a Doctor is Coach.”
12:45 Participatory Healthcare, Jan’s second book.
14:20 How to use Digital Tools to assist Physicians.
15:00 The importance at examining how we design tools.
17:15 “Have we really looked as carefully as we need to?”
20:00 “There’s huge promise in the capabilities of technology and we’re not using them to their full extent.”
25:50 “How can we design Clinics and Health Systems so it’s about the convenience of patients.”
29:00 You can learn more at janoldenburg.com or on Twitter: @janoldenburg, and the Society for Participatory Medicine at participatorymedicine.org.

In this post I talk about some of the lessons learned from the 27 patients featured in the book Participatory Healthcare. I highlight the three key lessons learned:
* Why you must take responsibility for your own care
* Why it matters to design systems and processes for and with patients and caregivers
* The importance of connection
You can read the full post here

ICMedOnline’s inaugural podcast features an interview with me about Participatory Healthcare: A Person-Centered Approach to Healthcare Transformation. In the podcast, we talk about the lessons learned from several patient and caregiver stories, including things I personally learned from my husband’s heart attack, as well as Hugo Campos’ story, and a story about the difficulty a woman had tracking down her health records. In the process, we also discuss the Getmyhealthdata.org initiative and tactics any patient can use to be more empowered.

Physician’s Practice Journal conducts an annual survey of physician’s use of technology. Gabriel Perna summarizes the results and quotes me in the accompanying article about the increasing use of mobile EHRs. You can find it here

Many Healthcare organizations have had love hate relationship with Social Media given privacy concerns, the belief the that social media is what you do in your spare time and other reasons. In fact many of us can remember when access was blocked for every computer in our organization. You have to meet your patients where they are though and increasingly that is on Social Media.

In this episode, recorded at HIMSS16, @HealthTechTalkn discuses a variety of strategies with me that Healthcare organizations can use to get the most out of their Social Media engagement efforts. Listen

About Jan

I am a nationally recognized leader on consumer health information strategy and patient engagement with both payer and provider experience. I consult on topics related to patient/provider engagement and activation, focusing on digital health technology.

Wego Patient Leader Award: Advocating for Another

@janoldenburg on Twitter

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About Me

Jan Oldenburg is a nationally recognized leader on consumer health information strategy and patient engagement.
She consults to organizations on topics related to patient/provider engagement, participatory healthcare, with a focus on digital health technology.

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I'd love to hear about how we can work together. Let's connect about your needs with this Contact form, or call me at 650-465-3955.