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Virus got past ZoneAlarm

I had a rbot.bo virus get past my ZoneAlarm virus detection and now I can't re-install ZoneAlarm. I get to about 12% and it tells me that vsmon.exe is not a valid windows 32 file. I've tried the software removal tool cpes_clean and revo in an effort to scrub the last bits of ZoneAlarm from my hard drive. Can someone suggest a solution?

Re: Virus got past ZoneAlarm

Originally Posted by bubbablue

I had a rbot.bo virus get past my ZoneAlarm virus detection and now I can't re-install ZoneAlarm. I get to about 12% and it tells me that vsmon.exe is not a valid windows 32 file. I've tried the software removal tool cpes_clean and revo in an effort to scrub the last bits of ZoneAlarm from my hard drive. Can someone suggest a solution?

Bubba

to the Zone Alarm User Forum..

It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, without All the Details, without the ability to sit in front of your Computer monitor and see what's going on..

If you would Describe your Computer Setup/Windows OS Version and Microsoft Update and Version of Zone Alarm (ZA Free/ZAAV/ZAPro/ZASS/ZAES) and what version number that you are having a problem with.