Buffer

Online scheduling made easy

Do you need a bit of time between your appointments? Whether you’re looking for some extra time to clean up your salon or treatment room, check out your last customer, travel to your next appointment, or just want a quick break to catch your breath, Genbook’s Buffer feature has you covered.

The easiest way to create a buffer between appointments is right from your Service Details page. Towards the bottom of the page, you’ll see the option to “Add Buffer”. Check the box beside that option and fill in the amount of time you need at the end of appointments for that service. Remember to save your changes.

Once you’ve added a Buffer to a service, all new appointments for that service will now have that extra time at the end of them. This means that your customers cannot book an appointment during the Buffer time.

In the above example, we added a 15-minute Buffer to the 60-minute service “Deep Tissue Massage”. When that service was booked, 15 minutes was added to the end of the appointment without the customer being able to see it.

It’s also possible to add Buffers to appointments on the fly, when you’re booking them manually in your Calendar (Offline). Let’s say you don’t generally need extra time after a certain service, but you DO like to have a little extra time after appointments with specific customers. On the “Add New Appointment” form, click the arrow beside “Add Buffer”.

Then, simply enter the length of the Buffer when prompted and save your changes.

The appointment you’ve just added should now have a Buffer on it.

You can also add Buffers to existing appointments, in the same way you would a new Offline one. Just click on the appointment in your Calendar to edit it and then follow the instructions above.