About us

United Appliances Repair was founded in 2015 as a small company dedicated to providing our community with fast, reliable, and affordable repairs for all kinds of appliances. Since then, we have grown, enabling us to offer same-day appliance repairs to clients throughout most of San Francisco Bay Area counties.

Our Service Philosophy

Our only priority is to provide the highest level of customer service. That’s why our service is world-class, unmatched by any company in the industry. From the moment you call our office to the moment we leave your home, United Appliance strives to give you the simplest, most stress-free experience you’ve ever had.We make your emergency a priority for us, scheduling service as quickly as possible to resolve your problem.Our technicians are the same way—they treat your home with respect and consideration. We’ll offer you a fair assessment of your appliance repair situation and how much it will cost to handle it. Our prices are flat-rate and upfront, so you don’t have to worry about inflating prices as the job goes on.

Our Code of Values

At United Appliance, everything we do is shaped by our values:

Respect

Treating others as we would like to be treated.

Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.

Responding in a timely fashion.

Speaking calmly and respectfully, without profanity or sarcasm.

Acknowledging everyone as right from their own perspective.

Integrity

Making only agreements we are willing, able and intend to keep.

Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.

Looking to the system for correction and proposing all possible solutions if something is not working.

Operating in a responsible manner: "Above the line…"

Communicating openly and with purpose.

Asking clarifying questions if we disagree or do not understand.

Never saying anything about anyone that we would not say to him or her.

Customer Focus

Making our best effort to understand and appreciate the customers' needs in every situation.

Having Fun in the Process!

We always listen to each other and to our customers with the intent to truly understand and to acknowledge that what is being said is important to the speaker. We also endeavor to respond quickly to our customers’ needs with open, upfront commitments. These values and the practices based on them are the foundation of our service, our philosophy, and our daily lives at United Appliance.