AnswerJohn, The internal "linkage" is stuck or broken. You should be able to grasp the top corners of the door assembly and sharply pull out of the door. The "rolling" lock / catch should roll open and allow the door to be opened. You can then remove power to the dishwasher, dismantle the inner door liner and replace the door latch assembly with part no. W10130695.

AnswerVinnie, You're on track, You most likely have an issue with the keypad on the control panel 6-917726. Faulty keys can make the dishwasher operate irratically. We'll send you some information so you can test the keypad circuits and run a couple of control board tests to determine the issue. Thanks

AnswerJaybob, Sounds like you'll need to replace the control panel / keypad assembly 6-917726 again. We'll send you the information you need to test the key pad circuits with a multimeter, so yuou can verify the failure. This time check in the control panel and inner door liner for water marks and condensation, and make sure the exhaust vent tube seals against the foam pad on the inside of the panel.

AnswerHi Kathy.You need the control panel assembly part # 6-917726. The latch assembly is part # W10130695. These are black parts. Make sure that the unit is releveled as it explains in the installation guide. Thank you.

AnswerHello John. No, the handle is attached to the latch assembly W10130695. It is not molded to the control panel 6-917726. If the panel and the handle is broke, you will need to replace both parts. Hope this helps.