Customer / Operations Manager – Free State

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Main purpose of job
To develop and implement business plan that will deliver budgeted turnover, profit, growth, share and innovation targets by category and /or brand within customer portfolio thereby contributing to the achievement of business objectives in the Free State region

Main Responsiblities

Responsible for setting, leading and executing the account and operational strategy for the Free State region

Continuing and building on KCC’s existing category leadership platform. Ensuring the business exploits its current competitive advantage and remains a key trade partner all customer in region

Generate and execute category insights, strategies, and actionable ideas to create sustainable, advantaged, and profitable top-line growth for Kimberly-Clark and regional accounts in Free State

Become the expert in customer systems and using this intelligence to extract high quality analysis and insights, actionable assortments, planograms and merchandising recommendations, and reporting in a timely and professional manner that exceed customer needs and expectations.

Develop and foster business building relationships across the region with all contacts that will impact the successful delivery of collaboration projects that lead to mutually achieving objectives.