Integrated Account (Area) Manager (97 – 00) IKON Office Solutions - San Francisco, California · Managed operations, leasing and sales of office equipment, supervising and coaching field staff in multiple locations with P&L responsibility for managing resources and direct reports generating $8M.· Identified and created new business development opportunities and contributing to the closing of new business through developing and presenting proposals.

Training Superintendent (90 – 93)PT Kaltim Prima Coal - Kalimantan, Indonesia · Led a team of expatriate training consultants in developing training programs for a coal mine.· Partnered with divisional managers to develop OD and training strategies and customized training system solutions for field service delivery. · Created procedures and processes to attract, test, recruit and train 400 personnel.· Selected external training resources and managed vendor relationships.· Recruited & established rotational training program for graduate mining engineers.· Worked with subject matter experts in the development of trainee scheme for Fitters/Mechanics.

ASSOCIATIONS:Member, Australian American Chamber of Commerce (AACC) Faculty Member, American Management Association (AMA)Member, American Society for Training and Development (ASTD)Member, International Society of Personal Development (ISPI)

RELATED ABILITIES/EXPERIENCE:· Detail oriented, flexible, team player· Facilitation, and training administration skills· Strong written and oral communication skills · Excellent interpersonal and presentations skills· Delivered full training services as a consultant· Demonstrated leadership and influencing skills· Excellent verbal and written communication skills· Comfortable in fast-paced, complex environments· Excellent skills in instructional design and development · Able to work and present to all levels within an organization · Managed the training function; planning, budgeting and staffing· Working with subject matter experts (SMEs), trainers and vendors· Thorough understanding of technology as an instructional medium· Able to develop associates by improving performance through best practices