Terms & Conditions

Taiga Colors' mission to pursue sustainability and quality covers the whole value chain from production to delivery. We appreciate fair play.

Shipping costs

Occasionally we have campaigns with free shipping worldwide.

On normal basis shipping costs outside of Finland vary from 12 € to 25 €. Free shipping for orders over 250 euros. For deliveries outside of Finland we use Express Mail Service. You can check the details in Terms and Conditions -page.

Ordering

The products are ordered through the shopping cart. The contents of your shopping cart is always visible on the upper right corner of the webshop. All the prices include VAT.

You can shop either as a guest or by registering as a customer, which makes your shopping next time faster. We hold your personal information with confidentiality (see Privacy policy). The orders are confirmed by email stating the ordered products, their prices, and applicable shipping expenses. By ordering you accept Taiga Colors' current terms and conditions. We hold the right to change the product and delivery prices. However, the price you pay is always the price that is given in the order form when placing the order.

Please also note the following conditions concerning the orders:

You have to be at least 18 years old to order

The maximum value of an order is 1500 euro, for larger oders please contact us by email

We have the right not to accept orders that we cannot deliver or find suspicious. In the case an order is not accepted the purchased amount will be reimbursed.

Payment

Currently the following payment methods are available:

Visa

Visa Electron

Mastercard

PayPal

When you pay with PayPal an extra charge of 3.4% will be added to the total.

Shipping and delivery

Quality products deserve quality deliveries. The expected delivery time is 2-10 working days depending on the region and shipping method. The estimates do not include the time required by possible customs clearance. All ordered items are sent at the same time. The delivery services are provided by Posti. You can select express letter as the shipping method for small items, otherwise the goods are delivered as an express package (EXPRESS MAIL SERVICE).Both shipping methods enable a fast delivery to the shipping address given by the customer. The express package delivery includes compensation for lost or damaged items. The packages can also be tracked. The delivery charges include both delivery and packing expenses, but exclude possible customs duties. We ship worldwide. Shipping costs in Finland are free, outside of Finland from 12 € to 25 €. You are entitled to free shipping, if your order totals over 250 euros. Occasionally Taiga Colors online store has free worldwide shipping campaigns.

Return of goods

In order to ensure the high quality of the products we manually check all the items before sending. However, it is still possible that your product is faulty or you otherwise want to return or exchange it. You are entitled to return or exchange an item within 14 days after receiving it. You will be refunded the shipping costs, if the product has been faulty or you have received something you have not ordered. In other cases we will not refund the shipping costs.

In case you want to return an item, please first send us an email to jutta.kuure (at) taigacolors.fi indicating the order number and the reason for the return. We will then give you the instructions how to return. Remember that if you want to return / exchange a flawless product, it should be in flawless condition also when we receive it.

Terms and conditions

Taiga Colors' mission to pursue sustainability and quality covers the whole value chain from production to delivery. We appreciate fair play.

Shipping costs

Occasionally we have campaigns with free shipping worldwide.

On normal basis shipping costs outside of Finland vary from 12 € to 25 €. Free shipping for orders over 250 euros. For deliveries outside of Finland we use Express Mail Service. You can check the details in Terms and Conditions -page.

Ordering

The products are ordered through the shopping cart. The contents of your shopping cart is always visible on the upper right corner of the webshop. All the prices include VAT.

You can shop either as a guest or by registering as a customer, which makes your shopping next time faster. We hold your personal information with confidentiality (see Privacy policy). The orders are confirmed by email stating the ordered products, their prices, and applicable shipping expenses. By ordering you accept Taiga Colors' current terms and conditions. We hold the right to change the product and delivery prices. However, the price you pay is always the price that is given in the order form when placing the order.

Please also note the following conditions concerning the orders:

You have to be at least 18 years old to order

The maximum value of an order is 1500 euro, for larger oders please contact us by email

We have the right not to accept orders that we cannot deliver or find suspicious. In the case an order is not accepted the purchased amount will be reimbursed.

Payment

Currently the following payment methods are available:

Visa

Visa Electron

Mastercard

PayPal

When you pay with PayPal an extra charge of 3.4% will be added to the total.

Shipping and delivery

Quality products deserve quality deliveries. The expected delivery time is 2-10 working days depending on the region and shipping method. The estimates do not include the time required by possible customs clearance. All ordered items are sent at the same time. The delivery services are provided by Posti. You can select express letter as the shipping method for small items, otherwise the goods are delivered as an express package (EXPRESS MAIL SERVICE).Both shipping methods enable a fast delivery to the shipping address given by the customer. The express package delivery includes compensation for lost or damaged items. The packages can also be tracked. The delivery charges include both delivery and packing expenses, but exclude possible customs duties. We ship worldwide. Shipping costs in Finland are free, outside of Finland from 12 € to 25 €. You are entitled to free shipping, if your order totals over 250 euros. Occasionally Taiga Colors online store has free worldwide shipping campaigns.

Return of goods

In order to ensure the high quality of the products we manually check all the items before sending. However, it is still possible that your product is faulty or you otherwise want to return or exchange it. You are entitled to return or exchange an item within 14 days after receiving it. You will be refunded the shipping costs, if the product has been faulty or you have received something you have not ordered. In other cases we will not refund the shipping costs.

In case you want to return an item, please first send us an email to jutta.kuure (at) taigacolors.fi indicating the order number and the reason for the return. We will then give you the instructions how to return. Remember that if you want to return / exchange a flawless product, it should be in flawless condition also when we receive it.