can't receive HTML attachments

I have full version sfinity connect. and recently can not receive mail with HTML attachments. I have sent myself an attachment HTML and can send but never receive I have sent the same email attachment from yahoo mail to comcast and do not receive. i receive messages and jpeg attachments don't know what to do. Any help would be appreciated.

Re: can't receive HTML attachments

From the Inbox page, go to Preferences>>>>>Email>>>>>>Reading Email>>>>>>Display Email. Do you have the box checked to display as HTML?

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Re: can't receive HTML attachments

I think it has to do with firefox as I was testing with my firefox favorites and the ones dated july 9th wouldn't come through but earlier ones would. Now firefox won't let me sign in to the sfinity forums, ie10 would and chrome would. firefox said secure connection failed so I am sure it has to do with firefox. Thank you.

Re: can't receive HTML attachments

There is an issue that started a few days ago in Firefox v39. I am getting the same connection error. As I understand it Comcast is working on it.

I am not a Comcast employee, I am a paying customer just like you!I am an XFINITY Forum Expert and I am here to help. For information on the program click here.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Mark a Best Answer!

I am not a Comcast employee. I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark a Best Answer!