Frequently Asked Questions

FAQ

About Kid Wonder

What is Kid Wonder?

Kid Wonder is a monthly subscription box just for KIDS! At Kid Wonder, we are all about fueling creativity through adventure, discovery, and imagination! Our goal is to provide busy families with exciting hands-on educational activities that will encourage learning through play, delivered in an affordable and convenient monthly subscription box!

How to contact Kid Wonder

Questions or concerns? Contact us via email at support@kidwonderbox.com. We are excited to hear from you!

About our Subscription Boxes

How does it work?

Subscribing to Kid Wonder is as easy as 1-2-3! Start by purchasing a subscription. Your new subscription box will ship directly to you from our warehouse on the 4th of each month.Month to Month subscription plans auto renew on the 11th of each month.3 Month subscription plans are a one time payment of $74.85, you have the option of auto-renewing at checkout.6 Month subscription plans are a one time payment of $143.70, you have the option of auto-renewing at checkout.12 Month subscription plans are a one time payment of $274.45, you have the option of auto-renewing at checkout.

What are the subscription lines offered?

Currently we are only offering our Little Dreamers Box subscription line for ages 3-6. at this time. We plan to launch Big Adventurers (ages 5-8) and Junior Explorers (ages 7-10) sometime in 2018! Follow us on Social Media or subscribe to our monthly newsletter to receive updates on when these boxes will be available!

What's included in every box?

Each box will come with 5 complete Activity Kits! Each Activity Kit will contain various crafts and projects designed according to that months theme, depending on which subscription box you purchase. All Activity Kits contain everything your child needs to get started! This includes supplies such as glue, scissors, paint and paint brushes and even smocks for the messier crafts!

How does the subscriptions work for siblings?

Do you have a second child who would love to join in on the fun? For only $14.99 a month, you can add a Sibling Pack to any line, as long as it is the SAME line of the full subscription box you have purchased. For example, you may add a Little Dreamers Sibling Pack to a full Little Dreamers subscription, however you can not add a Little Dreamers Sibling Pack to a Big Adventurers subscription, and vise versa. The sibling pack comes with all the consumable materials such as crafts, stickers, badges, etc and they will be included in the same full subscription box that is shipping to you. Your child will not receive a second box with the Sibling Pack as they will share instructions and other role playing guides.

Little Dreamers Box

The suggested age range for the Little Dreamers Box is 3-6. This does not mean that older children will not enjoy receiving this box. We tailor the educational content specifically for ages 3-6, however the crafts and other projects may be enjoyed by older children as well. To learn more about what is included in the Little Dreamers Box, please click here.

Junior Explorers Box

Launching fall 2018! The suggested age for the Junior Explorers Box is 7-10 years old. We design all of our crafts, educational materials and projects specific to this age group. To learn more about what is included in the Junior Explorers Box, please click here

Big Adventurers Box

Launching summer 2018!The suggested age for the Big Adventurers Box is 5-8 years old. The minimum age suggested for this box is 5 years old due to the higher level concepts and themes being introduced. Older children can participate as well, especially if they have a passion for history and would like to join us on an adventure through time. To learn more about what is included in the Big Adventurers box, please click here.

Ordering and Shipping

How does the pre-ordering work for the Little Dreamers Box?

Pre-ordering for the Little Dreamers Box is very simple. All pre-orders start on January 1st 2018. Please note that you will be charged at the time you sign up, and the first box will ship April 4th 2018. You will be charged again when your subscription auto- renews, this depends on which subscription package you choose at checkout. For more information about auto-renewals, please refer to the “How does it work” section of our FAQ page.

How much does a subscription to Kid Wonder cost?

A month-to-month subscription is $24.95. You can also chose a 3,6 or 12 month subscription prepay option that will allow for additional savings.

How much does shipping cost?

We charge only $5 flat rate shipping within the domestic US on each box.

How soon after I place my order will I receive my box?

All boxes ship out from our warehouse on the 4th of each new month. As long as you subscribe by the last day of the month, your box will ship to you on the 4th of the next month. For example, if you subscribe on July 31st your first box will ship August 4th. If you subscribe August 1st, your first box will ship September 4th.

How can I find out where my package is

You can track your package at anytime after it has shipped by logging into to your Account page on our website. From the Account page, click “Subscriptions”, from there click “track package” on your subscription card.

Our cancelation policy

You may cancel your subscription with us at anytime as long as it is after you have received your first box. Canceling your subscription is a easy process! You can do so by logging into your Account page on our website. From the Account page, click “Subscriptions”, from there click on “manage subscription”, there is a option to cancel your subscription. Please understand that this will not issue a refund, only stop your subscription from renewing. For more questions please contact us via email at support@kidwonderbox.com.

Can I order Kid Wonder Boxes as a gift?

Yes! Kid Wonder Boxes make great presents! You have the option of ordering a digital gift card through our website that will be emailed to your gift recipient. You may also gift our single boxes located in our gift shop, or even a month-to-month, 3, 6 or 12 month subscription!

Do you ship to P.O Boxes?

At this time, no we do not ship to PO boxes.

May I order Kid Wonder Boxes to be delivered outside of the US?

Unfortunately, shipping is only available within the US.

What payment methods do you accept?

For your convenience we accept payment via Paypal as well as all major credit cards including VISA, Mastercard, Discover and American Express.

Can I purchase a subscription to Kid Wonder in a retail store?

At this time, all Kid Wonder subscriptions are available only for purchase through our website.

Can I apply more than one discount to a order?

No, only one coupon code can be applied to each order. Coupon code(s) cannot be combined with any other offers and/or applied retroactively to previously placed orders.

Managing your subscription

How does a month-to-month plan work?

With a month-to-month plan, you are billed for your first subscription box on the day that you sign up for your subscription.All boxes ship out from our warehouse on the 4th of each new month. As long as you subscribe by the last day of the month, your box will ship to you on the 4th of the next month. For example, if you subscribe on July 31st your first box will ship August 4th. If you subscribe August 1st, your first box will ship September 4th. Auto-renewing charges will occur on the 11th of each month.

How does the automatic renewal feature work?

All month-to-month subscriptions will renew on the 11th of each month. 3,6 and 12 month subscriptions have the option of auto-renewing, you may chose to do so at checkout. Please contact us via email at support@kidwonderbox.com for additional questions.

How can I update my shipping and/or billing address

You may update any of your account information, including shipping and/or billing address by logging into your account on our website.

Our cancelation policy

You may cancel your subscription with us at anytime as long as it is after you have received your first box. Canceling your subscription is a easy process! You can do so by logging into your Account page on our website. From the Account page, click “Subscriptions”, from there click on “manage subscription”, there is a option to cancel your subscription. Please understand that this will not issue a refund, only stop your subscription from renewing. For more questions please contact us via email at support@kidwonderbox.com.