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Over 209 reviews forErlanger Dog Walkers from people just like you.

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"We could not be happier that we chose to go with

. They are lot of options available for dog walkers, but this company is filled with employees" ...More who genuinely care about their customer's schedules and needs. The owner,

, has been outstanding at keeping in contact with us. There was a week where I almost forgot to schedule walks, but luckily

reached out to me on a Sunday to see if I needed any walks.
The email responses from

are always prompt. Our dog walker,

, provides us with daily emails letting us know when he starts the walk, ends the walk, and details about our pup's walk.
Even paying for our service was easy!

was great about helping us get autopay set up quickly and smoothly.
We would definitely recommend this company to anyone we know.

-Kade H.

A

"

is amazing! She does all the things you would expect from a pet care standpoint and then some. In our case she fed, walked, played and just" ...More overall looked after our dog

for an entire weekend...for a very reasonable price. However that is just the beginning. This particular weekend had some very inclement weather, we got around 9in of snow in 24hrs...which didn't even phase

, she even got someone to shovel our walk so she could get in and out of our driveway! She goes above and beyond as far as communication is concerned as well. We often get text message updates complete with pictures of our pup.

Owning a dog is a big responsibility and includes things that many people may not be prepared for. Learn three things every owner should do after getting a dog.

Dog Walking reviews in Erlanger

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Rating

“

He was good. I

’t use him very often because I

’t have other people walk the dog if we can walk him. He charged by the hour. He came with his wife. I have only had him a couple of times and I was happy with him.”

- Karen M.

N

Rating

“

Our overall experience with Wiggles & Tails Dog Walking was great. We dropped off our dog, Chewy, early Sunday morning and picked her up later in the afternoon. During that time, Chewy was able to socialize with other dogs and get some much needed exercise.

, the owner, posted pictures and videos online of Chewy playing ...More with the other dogs while on their hike in the woods. If your looking for a great dog walker at a very reasonable price, I would highly recommend Wiggles & Tails.”

- Julie K.

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Rating

“

is the best there is. For those that love their pets the way we do, it is very easy to understand how important peace of mind is while being away from them.

is honest, reliable, punctual, and knowledgeable. She is also genuine and she truly does care about the well-being of our pets.

on a weekly basis since August, 2014. Text messages are sent to the customer with status updates after each service call upon request (we receive them daily). A report card is also filled out after each service call. The company has a flexible policy with regard to cancellation requests. Staying home from work because you don't feel well? No problem, no short notice charge, just call or text a few hours in advance.

owns exotic animals and has a lot of knowledge about animals. It is comforting to have someone with knowledge and experience taking care of our pets. We really feel like we lucked out by finding

when we did and we have legitimately been thrilled with the service that she has provided over the past 8 months. Our pets love her and she is a model of consistency.

We recommend

very highly to those that love their pets as family and want the very best care for them while away from home.”

- Jarred P.

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Rating

“

It is fantastic. My dogs look forward to seeing the walker on the days I have scheduled. They are extremely professional and courteous to my dogs needs. They are extremely flexible in working around my schedule also. i would highly recommend them to anyone with dog(s). Great service for a reasonable price.”

- Anthony F.

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Rating

“

has been taking care of my dog and cats for over two years now, providing daily dog walking services during the week and pet sitting on an as needed basis. She is completely reliable, and goes above and beyond to ensure that my animals are well cared for, including making extra visits if she judges they may be necessary. She ...More has accommodated numerous last minute requests to provide care in the evenings and/or on a weekend whenever asked.

will also call to let me know of any concerns she may have about my pets, which I appreciate. I would recommend

to anyone looking for reliable pet care.”

- Diane A.

A

Rating

“

She was good and I felt very relaxed unlike other places that I had my dog at I felt like nobody was going to be really there to let her out or play with her. They got dog on premises so she played with them all day and came in for the night. Your dog would never be alone.”

- Jeff V.

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Rating

“

We just can't say enough about

!

and her crew are amazing! They have given our dog

and us, quality services and loving care for many years. While we are away,

is visited multiple times throughout the day and night. This is also a big plus knowing ...More that our home is occupied and watched over while we are out of town!

is well cared for and given love and attention at each visit.

will text or call us to keep us up to date on

's care and how she is doing.

is now up in years and is on medication due to arthritis.

administers her meds and keeps

happy and active which makes for a very happy dog. I also want to mention that there have been a number of times that we have been called away at the last minute.

has always accommodated us! Thank you

for all you do and for giving us that Peace of Mind while we are away!”

- Tami L.

F

Rating

“

My wife and I have been using

for a few years now. Overall service was good.

, one of their employees, is AWESOME! She always took great care of our dogs. My wife and I were just fired as clients because we filled out a survey with our feedback, which was not even horrible feedback. My wife filled out ...More the survey and it specifically stated "your thoughts are important to us and we'll improve with your feedback." The last two times my wife called

she did not get a returned call, so when she received the survey, she mentioned this and that some of the visits with

, the owner, had been relatively short – less than 30 minutes total, and at $17 a visit – less than 30 minute visits seemed to be pricey. We have a security system that clocks the time of security deactivation/activation, when doors are open, etc. – so it was not a guess as to the time frame, it was unfortunately very exact. However, this had not stopped us from wanting to use their service. It was just an item my wife mentioned to help improve the service.

called and left my wife a voicemail today and said she decided to "end our relationship" because of the subpar survey my wife left. My wife tried to call her back, but did not reach her, so she texted her asking for

to let her know of a good time they could talk.

did reply in text and stated she ended the relationship because she has a relationship with her customers and "has never heard of any of these complaints before." She also said, "I always appreciate a client’s feedback whether its good or bad but this was based on something out of our control this weekend nor was I ever made aware of any previous complaints about our service. Based on the above and the occasional service requested I decided it was best that we not service your account in the future." We do only use the service when we are gone for long periods of time during the day, which may be 1-2 days a month or every few months, but the survey received said "your thoughts are important to us..." There should be a disclaimer that says, " your thoughts are important to us, but only if you notify the owner first before filling out a survey with any feedback that is not positive, and if you are not an occasional customer.” It’s a survey, not a review. Our intention on the survey was not to make

look bad by any means, it was simply as the survey mentioned, to help them improve with our feedback.

also stated: "I usually get a call from a client if there is a problem and allowed the opportunity to resolve it before being rated on something I wasn't aware of or allowed to respond in a different manner." "Your welcome to share your reviews with whomever you like and I will in turn respond with our feedback. Thank you." Overall, it’s very unsettling that this company chooses to handle their customer experiences this way. Instead of working on the issues, they drop the relationship, and cancel pre-arranged services you had with them. On a happier note, if you do choose

, I HIGHLY recommend

, and as long as you do not have ANY feedback to help improve the service, you should be good to go.

While

may want to receive a phone call first, a customer should not be penalized for submitting feedback in the requested survey format. What happened to customer service? Is it now the customer who needs to do what the owner wants to keep the relationship? Seems backwards.

This is the email we received requesting feedback:

On Mar 8, 2015, at 6:08 PM,

<surveys@listen360.com> wrote:

Hi

,

At

we are 100% committed to meeting the needs of our clients and pets. In an effort to monitor and improve customer satisfaction, we would like to invite you to provide feedback on your

service. We will be asking you to respond to two quick questions that will take you less than 30 seconds to complete.

As a gesture of thanks for letting us know your thoughts, we'll present you with a 5% Discount on VPI Pet Insurance. The certificate will be displayed at the end of the survey.

Click here to give us your feedback and claim $10 off a Trupanion pet insurance

P.S. If we happen to rate a 9 or 10 and you feel that we have proven ourselves worthy of being recommended to your friends or business associates, there's a place to do that.Thank you for your time and attention.

Click here if you do not wish to receive further requests for feedback from

.

202

Road

, FL 32828

(407) 545-8196

Upon completion of the survey:

On Mar 9, 2015, at 4:22 AM,

<noreply@listen360.com> wrote:

All of us at

would like to thank you for taking the time to complete our survey. Your thoughts are important to us and we'll improve with your feedback. We're sorry you're disappointed with our service and we'd like to make it right. We're now looking into the details of your service. In the meantime, if you'd like to speak with us immediately, please call your local office which can be reached at 1-866-FETCH-ME (1-866-338-2463) or 407-545-8196.