Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Infants do not qualify for Voyager miles.

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

Star Alliance Lounges

Star Alliance Lounges information

As a benefit of our Star Alliance partnership, eligible travellers can enjoy Star Alliance lounges in a number of destinations around the world.

Heathrow Airport

The Star Alliance Departures lounge at London’s Heathrow Airport is South African Airways’ new home. The lounge is located in the duty-free shopping area in Terminal 1, and is open seven days a week, from 5:30 to 22:00.

Lounge access

The Star Alliance lounge area includes luxurious First Class and Business Class lounges. The Business Class lounge is available to SAA Voyager Platinum and Gold members including Star Gold customers. Platinum members will be invited to make use of the First Class Lounge subject to space availability.