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I WANT TO RETURN A PHONE AS SOON AS POSSIBLE

I bought an Ulefone armor smartfone. It eventually arived today. I dont like it, it is not like descrivbed. Basically I am not satisfied. I want to send it back but cant find any way to do it. Live chat is "not available" and the order number i put in is "not recognised"! I need to know if i can send it back and where to ASAP. I understand you have 10 days if not satisfied. Anyone can help Please??

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