Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.

If you have a printer problem call Lexmark's Technical Support Center or submit a support request via the web. Lexmark's highly trained technicians will first try to resolve the problem. If your problem cannot be resolved, Lexmark will dispatch a trained technician to your location (usually the next business day) for printer repair. By purchasing a LexOnSite Repair extended warranty, a customer is eligible for on-site service during the term of the extension. If your original warranty was a carry in product, then you will be required to purchase a LexOnSite Repair Upgrade to cover your original warranty and any extended warranties purchased.This contract is applied to Lexmark Optra E (all models), Optra K, Optra Color 40 4092-001, Optra color 40 4080-001.Additional Information: Lexmark LexOnSite Repair - extended service agreement - 2 years - on-siteType: Extended service agreementService Included: Parts and laborLocation: On-siteFull Contract Period: 2 yearsResponse Time: 1 dayLocalization: United States