Description

Make sense of the managed care systems that dominate the world of EAP professionals and programs today!Employee Assistance Programs in Managed Care gives you a valuable overview of modern employee assistance programs. It compares and contrasts EAPs with managed behavioral care products and examines how EAPs are often provided in conjunction with managed care services. This timely book, vital in today’s ever-changing EAP climate, will familiarize you with essential managed behavioral technology such as the application of medical necessity criteria. This is especially important today in an environment dominated by employer- or insurer-sponsored managed care systems. You also get a helpful directory of EAP/managed care companiesEmployee Assistance Programs in Managed Care is your guidebook to today’s EAPs, providing vital information about:

the services modern EAPs offer to employers and employees

participating in networks to provide both therapy and EAP services

how EAPs interface with managed behavioral care organizations

how EAPs are sold

how EAPs are marketed and managed today

professional issues--certification, credentials, ethics, and more

ways that counseling professionals can participate in them to the advantage of their clients--and to their professional practices

EAP professionals, clinical social workers, professional counselors, psychologists, benefit consultants, insurance brokers, psychiatric nurses, and clinical nurse specialists can all improve their practices and stay current with Employee Assistance Programs in Managed Care.

Table of Contents

Acknowledgments

Chapter 1. A Service for the Twenty-First-Century Workplace

Background

EAPs Today

Summary of EAP Dependent Care Services

The 1997 National Study of the Changing Workforce: Implications for EAPs

EAPs and Legal Services

EAPs and Financial Services

The EAP As an On-Site Supervisor Training and Employee Education Tool

Chapter 2. A Managed Care Primer

Managed Care Strategies

Indemnity Insurance Plans

Key Managed Care Functions

Chapter 3. Professional Roles in EAPs

The Certified Employee Assistance Professional (CEAP) Credential

Dilemmas Faced by the EA Professional

Client Advocacy

Chapter 4. Legal and Ethical Considerations for EA Professionals

Introduction

Ethical Issues

How to Discuss Confidentiality Concerns with EAP Clients

Health Care Fraud: How Managed Care Investigates

Chapter 5. Marketing and Selling EAPs

Understand Your Market

Develop Customer Success Stories

Determine the Key Decision Makers in an EAP Purchase

Chapter 6. Innovations in Managed Care

MBHO Psychopharmacology Management Services

Innovations: Uses of the Internet in MBHO Environments

Appendix A. 2001 Directory of Major North American MBHO and EAP Companies

Most VitalSource eBooks are available in a reflowable EPUB format which allows you to resize text to suit you and enables other accessibility features. Where the content of the eBook requires a specific layout, or contains maths or other special characters, the eBook will be available in PDF (PBK) format, which cannot be reflowed. For both formats the functionality available will depend on how you access the ebook (via Bookshelf Online in your browser or via the Bookshelf app on your PC or mobile device).

Multiple eBook Formats

An eBook version of this title already exists in your shopping cart. If you would like to replace it with a different purchasing option please remove the current eBook option from your cart.