Store Policies

Returns:

If you are not entirely satisfied with your purchase, we’re here to help.

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card minus shipping cost (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Customs and Import Taxes:
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs

Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us:
If you have any questions on how to return your item to us, contact us.
info@dancordero.com

Shipping Estimates

Large custom creations will take 3-4 weeks.

Pendants will be shipped in 5 business days or less.

Hard to locate vintage fans may take 5-6 weeks to locate.

All packages are shipped via FedEx Ground with tracking from Charlotte, NC. International shipments are processed through the USPS.

Additional Policies and FAQs

We do my very best to earn positive feedback. If for any reason you are not satisfied with the transaction, please convo me and in almost every case a solution can be easily worked out. While most of my products use only UL listed components, some components of my fixtures are for aesthetic purposes only, and not UL listed. It is the customer’s responsibility to consult the appropriate electrical inspectors/contractors before installation of any lighting fixture. Dan Cordero, LCC is not liable for damages caused by misuse/use of my products.

Many of our creations either have light bulbs, glass bell jars, or glass pendants and so we work hard to make sure they are packed extremely well. We love fragile stickers so don’t be alarmed when you receive a box covered in them. All that being said, glass is fragile and it will occasionally crack no matter how well we bubble-wrap it. If this does occur, we will send you a replacement free of charge. Please provide a picture of the shattered glass with the request.

My name is Dan Cordero and my handcrafted lighting designs are a salute to once beloved American treasures. My site, ReClaiming Creativity, showcases over 100 repurposed vintage lighting accents featuring Edison bulbs and a good dose of ingenuity. Browse my site for your next home accent or drop me a line if you’re interested in custom-made products.