After we have processed your enrolment, we are unable to arrange refunds (where applicable) except in the following circumstances:

A review of the skills assessment process could mean a learner does not have to undertake the full course/qualification;

A learner mistakenly enrols into a course and seeks to withdraw and re-enrol into the correct course*.

Learner is unable to commence course/qualification due to illness/accident (face-to-face delivery mode only); and

Overpayment of fee.

*A course cancellation fee of $25.00 applies. This will be deducted from your initial course payment i.e. if you mistakenly enrol into RSA Refresher ($35.00) and wish to withdraw and re-enrol into the Full RSA course ($45.00) you will be reimbursed $10 ($35 – $25). You will then be required to re-enrol into the Full RSA course at a cost of $45.00.

Australian Apprentices and Skilled Capital students may be eligible for a concession or an exemption from paying student tuition fees if:

Hold a current Health Care Card or Pension Card; or

Can prove genuine hardship (to be judged by the RTO on a case-by-case basis).

Please contact ART for further information and advice regarding what documentation is required to assess exemption eligibility.

Traineeships, Apprenticeships and Skilled Capital Tuition Fees

The ACT Government provides a contribution towards the cost of your training. The amount of subsidy for each qualification is different, depending on level of skills needs and the total costs to deliver the training;

ART reserves the right to cease or withhold training services where there is non payment of tuition fees;

Tuition fees will not be refunded when the cancellation takes place after the commencement of training services by ART; and

ART reserves the right to withhold certification until full payment of student tuition fees has been received.

Fee for Service Students

Fee for Service tuition fees and charges are agreed to prior to the commencement of training and will be listed in full on the ART tax invoice or formal quote issued to the student or employer;

ART reserves the right to cease or withhold training services where there is non payment of tuition fees;

Tuition fees will not be refunded when the cancellation takes place after the commencement of training services by ART; and

ART reserves the right to withhold certification until full payment of student tuition fees has been received.

Original Certificate Re-Print Fee

On request ART will re-print original certificates/testamurs for a $25.00 fee. Please use the Fee Payment drop down bar above and select Original Certificate Re-print to make your payment through Paypal. When making your payment please list in the “Add special instructions to the seller” section (under the e-mail field on the payment details screen) your full name, course/qualification details and contact phone number.