Help - Frequently Asked Questions

I didn't receive my lesson this morning. What should I do?

First, check your 'Junk Mail' or 'Spam' folders. On occasion, certain e-mail services consider our e-mails advertising or spam. You may have to configure yours to accept our e-mails. If you still cannot find your lesson, it may have been deleted from your mailbox. In this case, you can access and answer it by going through the 'Pedagogy' tab in your WorkBook.

Is Wordflashback reliable, secure, and confidential?

Your privacy and security is our top priority. We take all reasonable precautions to keep your data safe and secure.

Can I choose the days I wish to receive Wordflashback?

Of course! You can change these settings in the field at the bottom of each Wordflashback lesson/correction.

Do I have to get my IT department involved (and/or install software)?

No. Wordflashback works completely independently of your servers. Only an e-mail address is needed!