The Moz Blog

Help Us Improve the Moz Blog

Update: 766 results from this survey were downloaded on Monday, December 2, 2013. We're blown away by how generous our community is with its time and feedback; you guys are everything a Mozbot could ask for. While we plan to keep the survey open, any responses submitted from this point forward won't make it into our initial analysis.

We've detailed our takeaways from what you all had to say, and compiled them into another post. If you're interested, we invite you to
take a look!

To keep up with those changes,
SEOmoz became Moz, expanding the scope of its tools and content to reflect the increasingly diverse and interrelated areas of inbound marketing. Our audience has expanded accordingly, and in that vein, we want to be sure the blog is keeping pace.

Our mission is to help you all become better marketers, and to do that, we need to know more about you. What challenges do you all face? What are your pain points? Your day-to-day frustrations? If you could learn more about one or two (or three) topics, what would those be?

If you'll help us out by taking this five-minute survey, we can make sure we're offering the most useful and valuable content we possibly can. When we're done looking through the responses, we'll follow up with a post about what we learned.

Note: If you're viewing this page on a mobile device, you might need to tap on the icon below to see a mobile-friendly version of the survey.

About Trevor-Klein —
Trevor is the content strategist at Moz—a proud member of the content team. He manages the Moz Blog, helps craft and execute content strategy, and wrangles other projects in an effort to align Moz's content with the company's business objectives and to provide the most valuable experience possible for the Moz community.

79 Comments

It's cool to see that you guys are constantly trying to better yourselves and your product. I wish that other businesses and services were that invested in self-improvement.

I'm pretty easy to please, and if I had major issues with anything you guys did, I probably wouldn't be here writing this comment.

My one request would be to design a mobile or responsive site. I admit that most of my time on Moz is from a desktop, but that might change if I had a viable option on a mobile device. Not a complaint, just a suggestion. I know firsthand that building mobile and responsive themes from large existing sites is no small task - but you guys are Moz, you can figure it out :)

You guys do great work. With other Search Engine...shall we say "Journal"s *cough cough* coming under fire lately for their 'quantity over quality' editorial process...you guys already seem ahead of the game.

Thanks, Bradley -- we really appreciate the kind words and the helpful feedback.

You're spot-on about the responsive site. One thing I'm seeing in early results from this survey is an overwhelming proportion of respondents using desktops, and while at first glance that seems to indicate a preference, I think you're onto a better explanation: That's just how people have become used to reading the Moz Blog.

We're absolutely planning to make the site responsive, it's just a matter of time, and we so appreciate the patience of our readers while we work toward that goal.

The buzz around SEJ's content is just another reminder for us that quality really needs to come first, and that's in large part the goal of this survey. Thanks again for taking the time. =)

My reading workflow is to clip articles into Evernote and read them later, usually on my phone or tablet. Except for Moz, since I know the site is a bit difficult on those platforms. Commenting in particular is really hard.

Thanks for taking the time, Brian! There certainly will be results, but they'll come in the form of a second post once we have a chance to sort through them. We'll link to the full results as well, but will hopefully be able to give you far more interesting insights than automated results ever could. =)

I'm happy about the chance to share feedback about this. I love the Moz blog. To me it's even more valuable than any aspect of Moz I'm currently paying for.

My biggest suggestion is because you're no longer just focused on SEO, to branch out into PPC. We need another good authority on it. Wordstream is great, but it's the same stuff over and over and OVER.

Great feedback, Marisa! One of the things we're trying to figure out with this survey is whether (and how quickly) our audience is making that shift into other areas of inbound with us. We know it's important to expand the scope of our content, but if our readers are still primarily focused on SEO, there's a balance to be struck.

Great survery, Trevor. Daily reader here and hope my input from the survey is beneficial :)

What's nice about your survey was that is wasn't too broad and generalized, yet not too detailed either. It was perfect for what you want to accomplish to further improve the Moz blog platform, types of content to approve & post and how to even structure the categories from what it seemed like.

There won't be a big rollout, per se -- the results from this survey will be used to continually improve what kinds of content we publish and how we present it to you all. We're still getting results streaming in, so we'll wait to do our in-depth analysis until that trickles off, but as soon as that happens we'll share the results and start implementing small changes right away.

Love the content and that even though I'm not a webmaster that I can find info that relates to a small individual business owner. It is a source of info that I can trust. Not all info out there is created equal!

Done! And I agree that typeform survey was pretty slick. I'm looking into that now.

My biggest issue with the Moz blog posts is pretty simple - it's often theoretical & "educational" but not tactical. I would love more posts that are basically "try this, do that, I did this, these are the results, they're awesome, try it this way, do that. And by the way, set up this, push that button and watch this." (Ish.)

Thanks for the great feedback (and for your time), Matt -- from what I can tell looking at early results, you're in the majority there. If that holds true, you can definitely expect to see a greater emphasis on tactical posts moving forward. =)

Yu people are really great. You always keep on exploring the possibilities and always come out with some value added thing through these kind of surveys. I was really amazed with Typeform and thanks a lot for sharing.

Thanks so much, Sandip -- we really appreciate your taking the time! We'll definitely let everyone know what we learned. We'll follow up with a post that breaks down some of the more interesting insights, and we'll also link to the full results for those who are interested. =)

Thanks so much -- and glad you're enjoying the blog! At the end of the day, it's all about you guys and what's most valuable for you, and feedback is the best way we have of knowing what that is. We appreciate your time.

Done. What's more fascinating is to make use of Typeform. Everything is just at one place, no need to scroll down or visit some other page to take the survey. So now I am aware of another tool to take clean and quick survey. That's the beauty of MOZ - you learn every time you read anything here.

The only comment I can make is more to do with YouMoz (I understand that you guys are behind with submissions at the mo), which I know doesn't affect the main Moz blog, except for the fact that popular YouMoz posts make it onto the main blog. Other than that, I think the Moz blog is super :-)

Completely agreed, Steve, and thanks for sharing your thoughts. The results of this survey will certainly be used to inform YouMoz content as well, and we're already looking into ways we can boost both the quality and quantity of submissions. It's a difficult thing to scale, though. If you ever have any ideas for what might work, please don't hesitate to send us an email: editor (at) moz.com.

Pain points? I would say that one of them would be the algorithms of Google. Yes, but hear me out first. As an SEO specialist, I have to understand their rules just like the back of my hand. However, they just change too often. How can I live the chemistry if they change a lot, right?

Having some Moz crawler issues that need to have real ownership of issue taken with a fast and effective resolution. Issues were resolved on our end but for the past week Moz crawler did not work. That makes 3 weeks of no crawls in total, since Moz Crawler is cloud based and Moz pays for what they use, why can't we get a manual trigger to crawl the site. Thinking we should get a partial refund or something since we are not getting to use the resources that we are paying for. RandFishkin has to know what is going on in the help area. Not a happy Moz Analytics subscriber, support gave laid back answer after twitter message and 3 days response to emails that everything will work on next update; when is the update?? Very disappointed in Moz!

Hi razorlegacy I'm a Product Manager at Moz and I work on our crawler technologies. I'm sorry to hear that you're having issues getting your site crawled. I understand that's really frustrating. I'll help you get this resolved.

I'm taking a look at your campaign and I do see that there is crawl data for only a single URL, when you have have more. Could you give me some more detail on the issues on your end that you resolved recently (per your comment above)? I didn't see any problems with your robots.txt, so in the mean time I'll be digging into this with the engineering team to see what could be causing this issue.

Hi Tela, Thank you for taking this seriously. I am including the email thread here: https://drive.google.com/file/d/0B5Yyot7Gz7YKbVVZRWpfLTFZT2M/edit?usp=sharing

Basically, we had some issues (not brought to our attention and left with the let it work itself out thought process), then we cleared this up on Nov 19 @ 11pm, Moz crawler sent an email stating that a new crawl was initiated on Nov 20 at 4 am but the Moz crawler again did not crawl anything. I understand that the crawler had issues before the fix but after it still did have issues. Simply initiate the crawl manually or partially refund some money in credit for next month. In the big picture here, we paid for resources (Crawler & On-Page Analysis) that was never used. We want a better solution than, let it fix itself. All of this is in the email thread so please read. This is a paid service and not a free tool to simply say, let's see what happens next week.

Glad we were able to get some movement on this. At this point, I think it makes sense to take the conversation into emails, so that private campaign data can be shared without any worry about who sees it -- that'll help Tela and his team get things back to normal.

Michael, you can find Tela at tela (at) moz.com. Thanks for getting in touch!

Thanks Trevor Klein. I think you should change the color of community in menu, so that it become more appealing and more-n-more participate in Q&A. BTW, it is looking good what I was asking for. I wasn't aware with this section in MOZ before this. Thanks Sir.

I would like to say thanks because you are providing very informative knowledge / solving our problems as well. I have done my input and thanks for the feedback. I want to get more and more knowledge through blogs and case studies. Please provide up to date information about SEO.