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By Robb Hicken/ BBB’s chief storyteller The email looks innocuous enough: Nice Recognition – Welcome to your nomination for The 2013 Global Professional Network Registry. Sounds like a recognition as a good boss or employee to bolster the résumé. But, digging deeper before signing up shows this is a professional employment services agency. By offering […]

2/27/2015 - This consumer had a Positive experience with Cascade Cleaning Services, LLC located in Boise ID.Customer Recommends this Business: LikelyCustomer Review:I know there are many "specials" advertized fo carpet and furnace cleaning, and they may advertise lower prices, but I am a firm believer that you get what you pay for. ****** crew were […]

2/27/2015 - This consumer had a Negative experience with Legacy Management Group, LLC located in Boise ID.Customer Recommends this Business: UnlikelyCustomer Review:The worse management company I have ever had the displeasure of dealing with. They were always thinking up reasons to enter the apartment. There was no privacy. They made bogus charges up after we […]

2/26/2015 - This consumer had a Negative experience with Eagle Rock RV & Custom Hitch Service Center located in Idaho Falls ID.Customer Recommends this Business: UnlikelyCustomer Review:Brought my camper in to this business to get some tie downs installed. I recieved a bid of $350 and told the business owner to proceed at that price. […]

What’s new at BBB

CEO Dale Dixon gives three changes in three minutes that have occurred at the BBB serving the Snake River Region in the past month. BBBHelp.com, BBB.org, and CCE (Center for Character Ethics) business assessments.

Business Savvy

Northwest Nazarene University professor Mollie Sweet talks about customer service and what businesses should do to make it count with Dale Dixon, CEO for Better Business Bureau serving the Snake River Region.

Scam alert

If you think Microsoft is calling you, you're wrong. Here an editor for Wired Magazine walks a would-be scam artist through the scam, only to scare her off. Don't attempt this. Read the report at http://bit.ly/1falwN0

By Dale Dixon/ BBB’s trust evangelist Jeers: to the lady in Nampa (Roxie) for selling me two bogus Net 10 phone cards last week. I bought those for my wife to use during the Holidays. I’d like to make people aware of buying these or other cards that still have the codes unscratched, giving the […]

Trust Assessment

BBB's Center for Character Ethics provides the foundation for your business.

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The Better Business Bureau is now handling more questions about business reliability than ever before. Each inquiry the BBB receives is born from doubt... a deficit in marketplace trust. What are you doing on a daily basis to insure that you or your organization is trustworthy? The BBB EthicalEnterprising Trust Assessment is an excellent all-employee tool for organizations