Empowering Your Customers with Self-Service

September 30th at 10am Pacific with Erin Hampe

皇冠体育盘口As you and your customer base grow, you have to scale support by enabling customer self-service, helping customers find and discover information on their own. In this live 30-minute webinar, you’ll learn how to:

• Drive self-service by building an effective knowledge base and engaging community

• Customize your Help Center to reflect your brand’s look-and-feel

• Get your customers (and agents) to self-serve as their first course of action

皇冠体育盘口Got questions? Stick around afterward – we’ll be here to answer them! And if you can’t make the live session, no worries. We’ll be sending out the recording 24-48 hours afterward to everyone who registers.

皇冠体育盘口
Erin is a Customer Advocate who loves helping others learn all things Zendesk—from the basic fundamentals to intricate custom workflows and everything in between. When not working at Zendesk, Erin enjoys roaming Wisconsin’s awesome state parks and looking at pugs on the internet.