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HR24-100 Volume Problems

I did some searching on this, but seem to only find discussion from 2007 or so.

I have incredibly low volume on this receiver, hard to isolate exactly. But many if not all shows, need to be turned up quite a bit, some all the way to 100 on my Samsung 56" HD. I have a direct antenna input (not OTA) and it never needs to be above about 25. I have a PS3 also connected to TV and its volume is fine.

Is this a known thing? As I said, I have found here, and googling, similar problems going back years, on various models of DVRs or just plain receivers. I have been with them 12 years, never had this problem. Been paying for the protection plan since day one.

They are sending a tech out saturday, but have to wonder if any gurus out there have any ideas, or know that this is a known problem by D* and has been known for years, accdg to some things I have read.

Some examples of worst case, wtching HBO The Day After on saturday, needed volume to 100 just to be listenable. My wife watches, usually records her soap, Bold and Beautiful, on CBS, and it always has to be at 100. I also find many stations, like MSNBC need to be around 75 or so. Something is very wrong, and wondered what light anyone here can shed on it.

There are so many well informed people here as I have found many times over the years.

The receivers do not control volume, they send a line level signal and it is amplified at the next connection ( TV, AVR, etc. )

Are you connected directly to the TV from the receiver ? What type of connection / cable are you using to connect ?

Have you tried resetting the receiver ?

Thanks, yes it is directly connected, to Component 1. I have no AV Receiver or anything fancy, just connect directly to the tv. PS3 and XBox are both connected via HDMI, and they both are fine. The tv has just two HDMI inputs.

I am curious, if the receiver does not control the volume, why there is variation. IE some channels are somewhat ok, some middlin, some horrible.

Have you tried removing the X box or PS3 and plugging that cable into the DTV receiver to see what it does with the different connection ?

I have thought about this, but the equipment is atop a entertainment unit, and at my age, I have a bit of a balance problem. Even a 3 ft ladder is a bit scary to me. I am thinking this is something the tech may try.

One thing I could do, is get to back of tv and move from component1 to component2. Not sure if that is totally different circutiry or not for the volume.

But if lets say the XBox HDMI did correct the problem for the DVR, I don't believe the xbox has a component video output, though I am not sure. I don't use the xbox a lot, but would still want it to have correct volume. A bit of a dilemma.

I guess I have forgotten, does the component video cable not have audio included? If it is a separate rca type needed, then we would be back to having to climb up there to change them. I just can't remember if component is simply the RGB cables or it is also has audio as part of it? Thanks for your help.