Frequently Asked Questions

What are Samsara and Abandon bracelets made from?High Grade Stainless Steel

Why Stainless steel?Stainless steel requires little or no maintenance to keep it looking new; you can occasionally wipe it with a soft cloth to retain its luster.Stainless steel does not tarnish or rust. It is very durable and more scratch resistant than other metals such as gold and silver.Stainless steel is hypoallergenic therefore making it a great choice for those with metal allergies and sensitivities.

How many characters can be engraved?45 characters, including spaces should be used as a guideline.

How do the bracelets get engraved?Our Samsara Bracelets are now all personally laser engraved in our offices in George. Laser engraving is permanent and therefore ideal to create beautiful keepsake jewellery. Laser engraving allows us to personalize each piece by choosing specific fonts and custom symbols. It allows us to create bracelets that are not only special and unique to our clients but it gives us the ability to try new design elements and ideas.

My “Samsara Stories” bracelet differs to my original Samsara Bracelet?Our original Samsara Bracelets were designed by us and produced in bulk, therefore being machine printed/stamped. Their font therefore giving a deeper stamp like letter effect. Due to continuous quality irregularities and a massive demand for personalized bracelets we invested in our engraving system and now personally engrave all bracelets at our office in George. Engraving is more delicate, permanent and personal.

Can I choose my fonts?You can specify whether or not you would like a cursive font or a plain font. When receiving your quote we will choose the prettiest font we have which accommodates the number of characters chosen and quote/names. Factors such as the letters in the words determine which fonts work best. For example words with lower case “y” “g” and upper case “f” “P” cannot be done in certain fonts, as we need to accommodate the letter tails, which can hang off the bracelet.

Can I have symbols such as hearts, crosses, anchors and animals engraved on my bracelet?Yes you can have special symbols, please add this under the notes of your order. Should we not have the symbol in our predesigned folder please keep in mind that it may add to the delivery time of your order. Please be specific where you would like us to insert the symbol.

How long before I receive my order?Samara Bracelets are personally engraved per order; orders received are placed in an engraving & packaging line. We do prioritize all orders and try and get them out as fast as possible. Please use 2-5 days as a guideline for engraving, however in most cases we do get them engraved much sooner.

How are orders sent out?All orders are sent with Aramex Couriers and unless specified marked as economy. An additional charge can be arranged for overnight delivery. As we are located in George, Cape Town orders are usually delivered overnight once dispatched. Other main lying areas 2-3 working days and outlying areas 2 -5 working days once dispatched.

I do not want to order online and prefer doing an eft?You are always welcome to contact us at info@toragrace.co.za and we can send you an invoice via email.

All the treasures on our site are carefully chosen, personalised and packaged with care and love. We put extra effort into the finer details, whether it be on the jewellery pieces themselves or creative elements on the packaging.