Complaints about Nuisance Animals

Animal bite complaints:

Palo Alto:
Regular, on-duty Animal Control Officers (ACO) investigate bite complaints and quarantine animals (650-496-5971). After hours, police will take a report, and an ACO will follow up to quarantine animals (Dispatch: 650-329-2413).

Los Altos:
Regular, on-duty ACO's investigate bite complaints and quarantine animals (650-496-5971). After hours, police will take a report, and an ACO will follow up to quarantine animals (650-948-8223).

Los Altos Hills:
Regular, on-duty ACO's investigate bite complaints and quarantine animals (650-496-5971). After-hours services are only available if the animal is at large, in which case an on-call ACO will respond (Dispatch: 650-329-2413).

Raccoon, opossum, skunk and squirrel complaints:

Palo Alto: We provide advice on deterring these animals. An on-duty ACO might be able to make a home visit to give more detailed advice. Call Vector Control of Santa Clara County at 1-800-675-1155, weekdays only, or a private trapper. No traps or relocation services are available from Animal Services.

Los Altos, Los Altos Hills, Mountain View:
Call Vector Control of Santa Clara County at 1-800-675-1155, weekdays only, or a private trapper. No traps or relocation services are available from Animal Services.

Unincorporated Santa Clara County, Stanford University, Moffett Field, San Antonio Hills:
Call Vector Control of Santa Clara County at 1-800-675-1155, weekdays only, or a private trapper. No traps or relocation services available from Animal Services.

Rat complaints:

For all communities in our jurisdiction, plus unincorporated Santa Clara County, Stanford University, Moffett Field, and San Antonio Hills:

Contact Vector Control of Santa Clara County for assistance. Call 1-800-675-1155, weekdays only.

Mountain lion complaints:

For all communities in our jurisdiction, plus unincorporated Santa Clara County, Stanford University, Moffett Field, and San Antonio Hills:

To request assistance in protecting pets, or evacuating residents or animals at risk, contact an ACO through Dispatch 650-329-2413.

To report an incident (an attack or pursuit of humans or pets), or for information on obtaining a "deprivation permit" which allows residents to pursue mountain lions, contact a California Department of Fish & Game warden at 408-429-9252.

In the event of an incident involving an immediate threat to human life--where the lion must be shot--contact the local police or sheriff.

Also read Living with California Mountain Lions

Bee complaints:

For all communities in our jurisdiction, plus unincorporated Santa Clara County, Stanford University, Moffett Field, and San Antonio Hills: