JOB DESCRIPTION

ESSENTIAL FUNCTIONS: * Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards; serve guests in a positive, outgoing and naturally curious personality style. * Confirm guest orders including any special needs or requests from the lounge server using the hotels point-of-sales system; check completed orders with the guests original order. * Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of the each items, origin, taste, and preparation methods; maintain a working knowledge of liquors, wines, beers, ports, armagnacs, eau de vies, cognacs and specialty drinks; prepare all cocktails on the menu to the recipe standard from memory and all classic cocktails from memory. * Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. * Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items; breakdown, clean and set-up of bar area; properly follow checklist and be able to performs all aspects of opening and closing duties. * Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. * Work harmoniously and professionally with co-workers and supervisors; Understand Four Seasons, practices, culture, terminology, and general philosophy. * Attend and participate in all required meetings or training events NON-ESSENTIAL FUNCTIONS: * Serve food items in the bar area. * Assist with bar inventory. * Cut fruit and prepare beverage garnishments. * Service all needs for any private event or function. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf