Specialists to Support You

Whatever you need, and whenever you choose to host your systems, our commitment to you remains the same: exceptional service you can trust.

Choose which technologies you need managed by experts: ​

Microsoft Exchange

bluesource’s proactive Exchange managed services ensure maximum uptime and minimum service disruption for your email message environment. Our around-the-clock monitoring and support is among the most in-depth available, covering all elements of the Exchange messaging stack and delivering a truly enterprise-class service.

Our unique service approach evaluates dozens of metrics to ensure the health of your service including full application monitoring of Error and Warning Logs, Databases, Exchange Roles, Application Services, Mail Queues and Mail Routing. We also continually assess underlying infrastructure performance counters such as CPU, Memory and Capacity to ensure optimum system performance.

Microsoft Skype for Business

We offer unrivalled expertise to safeguard your Skype for Business (Lync) services – one of Microsoft’s most complex and business critical technologies. We proactively monitor all of your Instant Messaging, Voice, Video, and Audio Conferencing activity to ensure any potential problems are found and fixed before they can impact user productivity.
We also monitor the key Skype metrics to ensure the health of your Skype for Business environment including monitoring of CDRs, active conferences, server, CPU and call statuses to ensure maximum uptime and minimum service degradation.

Microsoft SharePoint and OneDrive

We work with SharePoint and OneDrive for Business and your internal collaboration team to do everything from managing your infrastructure to providing a specialist SharePoint support skills; from maintaining SharePoint availability, training in-house personnel to freeing up your IT staff for more important tasks. Pick from a diverse range of service elements to support your SharePoint environment tailored to your business needs.

Microsoft Active Directory

Managing your Active Directory can be a tedious activity but handling your organisations identity and access profiles is crucial to security. We will take on the support of managing your group policies, permissions and replication of ADDS services.​​​​​​​​​​​​​​​​​

We monitor critical events and errors and check over 100 data indicators to maintain system health and optimal archive rates. As required our team also upgrade Enterprise Vault releases and apply hotfixes minimizing the impact to your users.

Symantec NetBackup

Keep your backup environment secure, successful and stable with NetBackup managed services by bluesource. Using industry-leading monitoring tools and best-practice diagnostics, our experienced support analysts and engineers monitor backup job completion, checking the health of components and performance tuning to ensure we can restore on demand every time.

From workload sizing, monitoring and modelling to historical analysis, our insights will help diagnose the often missed problems ensuring your backup infrastructure preserves your data integrity and is ready for action 24 hours a day, 7 days a week.