Last year, the world’s largest hotel chain made a net profit of more than $1.3 billion dollars. But now, thousands of its employees are taking part in a nationwide strike, calling for higher wages. The strike now includes more than 7,700 workers at 23 hotels operated by Marriott International. The demonstration began last month, and it includes housekeepers, cooks, servers, dishwashers, doormen and receptionists.

Many of the workers are promoting the slogan “One job should be enough,” after Marriott staff have increasingly reported working two or three jobs to make ends meet. Stretching across the United States, the strike is impacting hotels in major cities such as Boston, Detroit, San Francisco, San Diego, and Honolulu. These workers are demanding higher wages, increased benefits and improved working conditions, and arguing that Marriot should do more to take care of its loyal employees who have devoted years to the company.

A third of the workers participating in the strike are in San Francisco, and when city officials attempted to discuss the dispute with Marriott executives, the hotel chain’s CEO denied the request and said, “As it relates to the strikes that are currently taking place at seven Marriott Properties in San Francisco, the union has attempted to portray Marriott as a company that has both disregarded its bargaining obligations and denied its employees fair wages and benefits.”

He also claimed that the union appeared more interested in participating in the strike than in engaging in meaningful negotiations.

Talks about wages and benefits have been ongoing for months, and labor organizers have told local media that they don’t see this strike ending anytime soon, and that Marriott executives appear to remain on the opposite end of the bargaining table.

While the back-and-forth between the labor union and Marriott International continues, it is also having an impact on the guests who pay premium prices to rent rooms from the hotel. They are feeling the lack of service firsthand, and many have reported that they were not informed that the hotel they were staying at was part of the strike until after they checked in.