FREQUENTLY ASKED QUESTIONS

About Qwertee

We sell incredible t shirts for a limited time only (or until they sell out) for as little as the incredible price of £9/€11/$12

We provide the best service of anywhere you have ever shopped, online or otherwise

When it comes to tee shirts here at Qwertee we offer "One Day Only, One Incredible Price". We work with some of the finest artists/designers in the world to bring you an amazing new design every day of the year. Our shirts are incredibly Limited Edition, after the timer reaches zero they are gone from Qwertee FOREVER, most likely never to return again. Though our shirts cost a mere £9/€11/$13 they are ethically produced, made of supersoft ringspun cotton and printed locally.

Once a design has finished being on sale, if we have incredible demand, we will put it on sale in our tee shop! Here, the most popular designs of all time remain on sale for a slightly higher price but make sure you hurry as we might still run out of stock!

When it comes to customer service, we will do whatever it takes to make sure you are happy. We provide you with detailed sizing charts and comparisons with popular brands to make sure you get a great fitting shirt. But, if for any reason you are not happy with your shirt we offer the fantastic Qwertee GuaranTee, where you can return your shirt to us for a free exchange or store credit. We also provide great support and will answer your emails within 48 hours or less even at the weekends!

How Much do your Tee Shirts Cost?

How Much do your Tee Shirts Cost?

Qwertee's t shirts cost £9/€11/$13 each for the first 24 hours they are available and then for the final 24 hours they become a "Last Chance Tee" available for £11/€13/$14. Standard Delivery is available from €1.50/£2.50/$5.95 with secure/guaranteed options available also. We deliver everywhere in the world. If you become a fan of our Facebook Page or follow us on Twitter you might find discount codes to get our shirts at even lower prices!

So You Only Sell Designs for a Limited Time?

So You Only Sell Designs for a Limited Time?

We at Qwertee think it's a pretty interesting and unique way to sell t shirts. The limited edition model allows us to work with talented artists both locally and worldwide to bring you some great designs. We take chances on up and coming designers and give them a chance to showcase their designs to the world, a chance they might not get normally.

The other interesting aspect of the shirt a day model is that it is incredibly limited edition. Because Qwertee only sell t shirts for 24-48 hours, you will be the owner of a very unique product (i.e. you won't see everyone else walking around in the same t shirt).

Finally this model allows us to offer you incredible value. We bring you a high quality, ethically produced, super soft 100% ringspun cotton t shirt, hand printed locally for the unbelievable price of £9/€11/$12 every 24 hours.

What Happens to Yesterday's Shirt After You Sell It?

What Happens to Yesterday's Shirt After You Sell It?

After the timer reaches zero (or beforehand if it sells out) the shirt disappears from Qwertee, most likely never to be sold here again (unless it's popular enough to go on sale in our tee shop).

The only exception to this is if you manage to pick one up in our InsaniTEE sale. Every few months we like to sell off any spare t-shirts lying around our warehouse. You pick the size and we send you a random tee or tees so you might have a chance of getting that shirt you really want then. But the best way to make sure you never miss a shirt is to check in every day or become a fan on our Facebook.

How Does a Shirt Sell Out?

How Does a Shirt Sell Out?

We only keep a certain number of shirts in stock. If that day's tee sells more than we think it will then it will sell out before the 24 hours is up.

If a shirt sells out before the 24 hours are up then a sold out sign will appear (a new shirt will appear the next day). So if you like a particular t shirt, you need to buy it quickly before it sells out and is gone FOREVER!

What Time Do Your Shirts Go on Sale

What Time Do Your Shirts Go on Sale

Each new shirt goes on sale at:

10pm GMT Greenwich Meantime (that's UK, Ireland)

11pm CET Central European Time (that's mainland Europe)

5pm EST (US Eastern Time)

2pm PST (US Pacific Time)

and it remains on sale till 9:59pm GMT/10:59pm CET/4.59pm EST/1.59pm PST on the day the sale ends (or till it sells out)

How Many Shirts Can I Order?

How Many Shirts Can I Order?

You can theoretically order as many designs as you like. That said from the point of view of getting the best postage rates we suggest you order no more than 3 shirts at a time for daily designs and up to 8 tees (6 tees for orders containing men's sizes XXL or 3XL!) if you also have a design in your order from the tee shop!

How Do I Contact You?

How Do I Contact You?

Here at Qwertee, we always want to hear from you. We want to know what you think of our tee shirts and of our customer service and we want to know if you have any ideas on how to improve things.

When it comes to most basic questions your answer will probably be covered by our FAQ/Help Section. If your question is not covered in our Frequently Asked Questions section please contact us using our contact form. If you want to see the latest status of your order, just click on the long link in your order confirmation email, that will tell you when your order has been dispatched.

What does the name Qwertee mean?

What does the name Qwertee mean?

If you look at the keyboard in front of you, chances are the first 6 letters on it are QWERTY. The Qwerty keyboard is the most common in the world. We wanted a fun name that combined tee shirts with something nerdy/technology related, Qwertee seemed to fit the bill. Will we be launching an AZERTEE for the French market and a QWERTZTEES for the Germans? Maybe one day, but for the moment we hope you'll be happy with Qwertee.

Qwertee is also the name of the cartoon robot, aka Qwerteebot you'll see pop up around the site. He was drawn by Adam Corbally We should clarify that Adam merely drew a portrait of Qwertee the robot as opposed to creating him, for he is a real robot and actually exists (he prints, packages and posts every t-shirt sold on Qwertee).

Anyway, we hope you like the name. And the robot.

How Do You Pick What Shirts to Print?

How Do You Pick What Shirts to Print?

The main guideline we use is your votes, you guys vote for what you want to see and the most popular tees are printed. However to ensure a mixture of designs we will often add in some other designs, that may not be top of the charts, but that we feel will offer a greater range of choice.

Also a design may make it to near the top of the charts and we may choose not to print it at all if we feel it is too similar in style to recent designs. For example, let's say people like t-shirts with dancing monkeys on them. They vote up all the dancing monkey designs and suddenly our top 20 shirts are mostly dancing monkey related. While these may be the most popular shirts we are not going to print 20 dancing monkey shirts in a row and we may choose not to print some of them at all.

Basically we want to give you guys the designs you want, but we also have to ensure some variety. And remember, if you don't like today's tee you never have long to wait till the next one!

What T Shirts Do You Print On?

What T Shirts Do You Print On?

Qwertee only prints on high quality, super soft and ethically produced cotton t shirts. We use 150g/m2 100% ringspun jersey cotton t shirts (Sports Grey is 90% cotton/10% Polyester, and our heather tees are 65% Polyester, 35% Cotton) . Ringspun cotton ensures our shirts stay soft even after many washes. You can see what our shirts look like on our homepage (the photos are of models wearing our actual shirts), we also have more detailed product photos in our Blog/News section.

What Sizes Do You Sell

What Sizes Do You Sell

We have a full range of sizes in both mens and womens shirts: S, M, L, XL, XXL so you are sure to find the perfect fit. See our sizing guide for further info, it's on the homepage, just click "Buy Now" and click on the link that says "Click here to see our Size Chart". We also sell men's 3XL tees and kid's sizes M, L, and XL!

How are your Shirts Printed

How are your Shirts Printed

All our t shirts are screen printed locally. Screen printing is the highest quality and most durable way of decorating shirts. Beware a lot of other companies that use heat press/iron on techniques to produce their shirts, the end result is lower quality and the design will start to crack/peel before long. Ringspun cotton and screen printed designs are feature you'd normally associate with much more expensive t shirts but it's just part of Qwertee's commitment to providing you with a great quality shirt at an incredibly low price.

How Do Your Shirts Fit?

How Do Your Shirts Fit?

Our male shirts are semi fitted, this means they are not loose and billowing on you but not ridiculously tight either. Our female t shirts are fitted and the sizes run quite small so you may need to order up a size. Our shirts have a slightly wider scooped neck and thinner collar for a more fashionable look, a lot of cheaper shirts tend to have very tight collars that can cause minor suffocation. To ensure you get a shirt that fits you perfectly, check out our sizing guide. The product photos on the homepage will give you a good idea of the fit of the shirts also, both models are wearing medium shirts.

Our hoodies and sweaters aren't quite as fitted as our tees but we generally find if you wear a men's size M tee, you'll probably need a size M hoodie or sweater and so on!

Do Your Shirts Shrink?

Do Your Shirts Shrink?

All 100% cotton shirts will shrink over their lifetime, some more than others. Qwertee uses preshrunk cotton t shirts, these tend to shrink less than other shirts. We carried out our own extensive testing of our Qwertee t shirts and found that on average our shirts will shrink by about 1-2.5 cm in length and up to 1cm in width over the course of 30 washes.

How Do I Wash/Care For my Shirt?

How Do I Wash/Care For my Shirt?

To ensure your tee shirt has a long and happy life it is best to turn it inside out before washing, wash it cool at 30 degrees celsius or less and hang to dry. Do it this way and your shirt will thank you for it, you'll also be helping the environment. Hot washes and using dryers will cause your shirt to shrink more. Oh and if you want to iron your shirt, its best to turn it inside out first, ie don't directly iron the design.

How Do I Make Sure I Get the Perfect Size/Fit

How Do I Make Sure I Get the Perfect Size/Fit

One of the main things that puts people off buying clothes online is not being sure about the fit. Qwertee makes this easy for you. Just use our sizing guide to make sure you get the perfect fitting t shirt. The sizing guide is located on our homepage, just click any Buy Now button, then choose "Click here to see our size chart"!

To ensure a perfect fitting t shirt, find your favourite t-shirt and grab a measuring tape. Then check out our sizing guide. All you have to do is measure the length and width of your favourite shirt and then see which of our shirts is closest in size. If you are in between 2 sizes always go on the bigger one, your favourite shirt will have shrunk slightly from its original size.

Will my Shirt Look Exactly Like on the Qwertee website?

Will my Shirt Look Exactly Like on the Qwertee website?

The images you see of the t shirts every day on the Qwertee.com site are digital mock ups of the design on a shirt. Because of the way our system works (a new shirt each day) it is not practical/possible to have actual product photos each day. Screen printing is a complicated and delicate process so we cannot guarantee that colours or the layout will be identical to what you see online, of course we always do our best to offer as close to, or an improvement upon what you see on our site.

And if for whatever reason you are not happy with the shirt you receive you can always avail of our Qwertee GuaranTee to return your shirt to us.

Where does Qwertee Ship/Post to?

Where does Qwertee Ship/Post to?

The simple answer is everywhere.

If you live on planet earth and your country has a postal service then we will deliver to you.

And better still our worldwide postal rate on a single shirt is a mere €3!

How Much Does Postage/Shipping Cost?

How Much Does Postage/Shipping Cost?

Qwertee has some of the lowest delivery costs around, including very cheap worldwide delivery.

Guaranteed/Insured options are available also, you can choose your delivery method when ordering.

How Long will it take to Receive my Order

How Long will it take to Receive my Order

Qwertee will dispatch your t shirt within 4-5 working days of the shirt finishing being on sale/selling out. Why does it take this long? Because quality takes time. You will receive an email when you place your order and another when your shirt has dispatched to let you know it is on the way, so you'll know exactly what is going on. You can always click on the long link in your original order confirmation email to see what your order's status is: "New" means it has not dispatched yet and "Shipped" means it is on its way to you. We do not offer a tracking service but if you place an order using our Guaranteed Delivery option it is insured against loss in the post.

Once your order has been dispatched and you receive your confirmation you should receive it in the following times:

UK and Ireland 2-10 working days

Europe: 5-20 Working days after dispatch

Rest of the World: 5-30 Working days after dispatch

Please wait the above times before contacting us in relation to your shirt as we will not be able to look into it/contact the relevant postal service before these times.

How do I Track my Order

How do I Track my Order

Click on the link in your original order email to see it's latest status. Your order will be marked as "New" until it is printed and Dispatched and then marked as "Shipped" once it has been sent to you.

We do not offer a tracking service but if you place an order using our Guaranteed Delivery option it is insured against loss in the post.

My Order Has Not Arrived. What Should I Do?

My Order Has Not Arrived. What Should I Do?

Once your order has been dispatched (you will receive an email to let you know when this has happened) you should receive it in the following times:

UK and Ireland 2-10 working days

Europe: 5-20 Working days after dispatch

Rest of the World: 5-30 Working days after dispatch

That said, postal services can vary hugely in their delivery times. Please wait the above times before contacting us in relation to your shirt as we will not be able to look into it/contact the relevant postal service before these times.

What Currencies/Payments Methods Do You Accept

What Currencies/Payments Methods Do You Accept

Qwertee offers a wide range of secure payment options, to make sure you can pay how you want to.

We also accept multiple currencies so you can pay directly in US Dollars ($USD) if you are in the US, Sterling (£GBP) if you are in the UK and Euro (€EUR) if you are anywhere else. If you order through Euro using your debit/credit card or PayPal your bank will convert to your local currency for you.

The US version of the site should come up automatically if you are in the US, if it does not, just click on the little US flag up top to switch to it. Similarly, The UK version of the site should come up automatically if you are in the UK, if it does not, just click on the little UK flag up top to switch to it.

We accept the following payment methods from US Customers:

Credit/Debit Cards: Visa, Mastercard, Maestro Card, Visa Debit

We also accept PayPal (this also allows other card payment types such as American Express)

We also accept PayPal (this also allows other card payment types such as American Express)

When using any discount codes (including those obtained in our LoyalTEE scheme or gift cards purchased), only one code can be used per order.

How Secure Is Your Site/Payments Processing?

How Secure Is Your Site/Payments Processing?

Qwertee is committed to providing you with a 100% secure online shopping experience.

Our credit/debit card payments are handled by Stripe who process in excess of €1Bn per annum in payments

Qwertee does not have access to your card details at any point: all card details are captured by Stripe and encrypted at the point of authorisation.

All information when in transit via the internet is encrypted to the highest standards (256bit SSL) to ensure confidentiality of sensitive data.

We also offer PayPal as another secure payment method:

PayPal helps keep your data as secure as possible-with automatic encryption for all of your sensitive information and email communications.

When you register or log in to PayPal, they confirm that your browser is running Secure Socket Layer 3.0 (SSL) or higher, which gives you the maximum possible protection.

All of your information is protected by SSL, with an encryption key length of 168 bits-the highest level commercially available.

87.2 Million people worldwide use PayPal, it is one of the easiest, safest and most convenient ways to shop online.

What is Qwertee GuaranTee?

What is Qwertee GuaranTee?

Qwertee wants you to be happy, both in life and especially when it comes to t shirts. And when it comes to t shirts we will do whatever it takes to make sure you are happy. If you buy a t shirt from Qwertee and are not happy with it for any reason whatever reason you can return it to us within 14 days of purchase for a free exchange (if possible) or store credit. Please note: Tees bought during sales are exluded from the Qwertee GuaranTee. Also Hoodies, Sweaters, and kid's tees can only be returned for store credit, exchanges are not possible.

Just fill out this form, stick on the return label and pop it in the post back to us and we'll do the rest!

How do I Return a Shirt to you?

How do I Return a Shirt to you?

If you need to return a shirt to us it is very straightforward to do so.

If for any reason you are not happy with your shirt you can return it to us within 14 days of purchase (so long as it is unworn and unwashed) for an exchange, or Qwertee store credit, just tick the relevant box. Due to the extremely limited edition of our shirts (we printed this tee specifically for you) an exchange may not be possible, in this case we can provide you with store credit. Send your shirt in a large envelope keeping it under 2 cm thick if you can, it will be cheaper for you. Please note: Tees bought during sales are exluded from the Qwertee GuaranTee. Also Hoodies, Sweaters, and Kids Tees can only be returned for store credit, exchanges are not possible unfortunately.

As soon as we receive your shirt we will process it for an exchange etc. We will send an automatic email once your replacement shirt dispatches.

Who Designs Qwertee's T Shirts?

Who Designs Qwertee's T Shirts?

All of the shirts you see for sale at Qwertee have been designed by our community members and by artists/designers both local and worldwide.

The most popular designs (according to the Qwertee community) will be printed so be sure to vote for what you want to see!

What's in it for them?

What's in it for them?

Artists/Designers receive 1 Euro per shirt sold or USD or GBP equivalent. You also retain all rights to your artwork before, during and after it appears on Qwertee (most other t shirt design sites want ownership of your design forever).

By having your shirt appear on Qwertee you just give us permission to sell your design for one day only. As the designer of our daily tee shirt you also have the opportunity to showcase your other work on our homepage as the featured artist. So as well as earning cash for your design you will also get exposure of your work to the whole Qwertee community.

When/How to Artists Get Paid?

When/How to Artists Get Paid?

We pay artists within 72 hours of their design finishing being on sale on Qwertee. All payments are made by PayPal.

How Do I Submit a Design to You?

How Do I Submit a Design to You?

Submitting a design to Qwertee is very straightforward. Just go to our Design Submission Page to do so. Designs are limited to 5 colours on dark shirts and 6 on light shirts (not including the shirt colour itself) and a maximum print size of 30 x 40cm (12 x 15.75 inches)

After you have submitted a design, there is normally a delay of 24-48 hours during which it is either approved or rejected.

You are free to submit as many designs as you wish to Qwertee and have as much of your artwork on display as you wish. Designs that have been submitted to Qwertee remain the property of the artist, while they are on display/up for voting on Qwertee.

To increase your chances of getting printed we recommend you don't upload loads of designs at once, as your votes will be spread out among them, it's normally better to submit one or two designs at a time and promote them to get more votes.

You can also edit your designs up for voting by clicking on the link on your profile or by going to the submit page and clicking on the link for your design.

We are really looking forward to working with you!

How do I Edit a Design up for Voting?

How do I Edit a Design up for Voting?

You can edit your designs up for voting by clicking on the edit button on your profile page under the design or by going to the submit page and clicking on the link for your design.