Having the right alert management software can mitigate the impact of a problem and speed event resolution. Whether it is to manage a help desk’s day-to-day operations or a solution for critical incident management with full event alerts, integrating SMS text or voice messaging software with your applications enables valuable communication for any organization. Wireless paging software that can send SMS text or voice messages to any phone or pager from any application has become indispensible in many organizations.

HipLink supports all-carrier communications. Protocols such as SNPP, WCTP, BES, HTTP, MHTTP, GSM, TAP, UCP, and SMTP are easy to use with no incremental message costs. Easy SMS text messaging software for all carriers are available in one package.

To ensure that the appropriate individuals are reached, HipLink offers sophisticated grouping features such as escalations, on-duty, round robin, broadcast and multi-device grouping. All of these groups may be nested to assure that messages will be delivered in real time and ensure response.