Uncle Bob's Cares WhatOur Customers Think!

89 Customer Ratings

(4.7 out 5)

Helpful/Friendly Staff

4.7

Appearance/Cleanliness

4.8

Expectations

4.6

Satisfaction

4.6

Likely to Recommend

4.7

23 Customer Reviews

5.0 out of 5 stars

By Kristen

San Antonio, TX

February 23, 2015

I'm not normally one to take the time to fill out surveys, but I was so impressed with the Uncle Bob's team for how they went above and beyond to help me. I was a very short lived tenant, and it was known from the beginning that I would not be a large "piece of business" and yet the employees were so helpful, friendly and professional. I was very pleased!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michele

San Antonio, TX

February 23, 2015

Representative on site was always very helpful!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Denver, CO

January 27, 2015

I was very impressed with the level of service I received. The clerk was extremely informative and friendly and gave me all the tools I needed to be successful. I was also very impressed with the cleanliness of the location.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Ricardo

San Antonio, TX

January 19, 2015

I was really impressed with the cleanliness of the place! Easy access, management and employees very attentive. Definitely recommend this place!

Staff

4.3

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Brent

San Antonio, TX

January 3, 2015

An unexpected computer glitch delayed my time but the staff was so professional, apologetic, and courteous that I did not mind the delay.

Staff

4.8

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Martha

San Antonio, TX

December 30, 2014

The online reservation system was easy and the call I received to confirm was a nice addition. The rental process went very smoothly and the facilities are great.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kent

San Antonio, TX

December 23, 2014

Excellent, well maintained facility. Was perfect for my needs.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jose

San Antonio, TX

November 26, 2014

Clean and looking new facility

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kimberly

San Antonio, TX

October 27, 2014

Wonderful team at Wilderness Oak location.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ellen

San Antonio, TX

October 27, 2014

Great customer service!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By James

San Antonio, TX

October 23, 2014

I like the climate controlled units and Uncle Bobs is very close to our home. Will use them again.

I was given my choice in size and location and completed the entire process in just minutes.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Sophia

San Antonio, TX

September 24, 2014

When I moved out, the moving company forgot my bed's side rails outside. the staff working that day saw them and promptly called me to report it. She was kind enough to bring them to the office until the moving company could pick them up. I was so appreciative of what she did. Yours is a superb storage facility and you couldn't have a better professional staff.They are extremely courteous and always willing to help.The facility is extremely clean and very secure,I've been recommending this storage to everybody!

Staff

4.8

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

2.8 out of 5 stars

By Julian

San Antonio, TX

August 26, 2014

I do not like that there is a special lock I had to buy. I cannot use this lock anywhere else and there is no option to sell the lock back.

Staff

4.0

Cleanliness

3.0

Expectations

2.0

Satisfaction

3.0

Recommend

2.0

5.0 out of 5 stars

By Jessica

San Antonio, TX

August 25, 2014

Need more loading carts. I only counted four and I had to wait around awhile till someone was done.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Al

San Antonio, TX

July 25, 2014

professional and courteous

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

San Antonio, TX

June 30, 2014

Great Staff!! Gabriel was a lot of help and definitely a credit to your organization. First time I actually enjoyed renting a storage space. Kudos to Gabriel and his team.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Diana

San Antonio, TX

June 27, 2014

Awesome service...excellent staff

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Teri

San Antonio, TX

June 27, 2014

Super friendly staff and they made the experience so easy! Very, very impressed.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Barbara

San Antonio, TX

May 29, 2014

Staff was way above average! Excellent customer service. Nice to see some companies still value their customers!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Jill

San Antonio, TX

May 28, 2014

I have rented storage space before with another company. The units are usually ok but dirty, and the staff is usually only mildly helpful and not very friendly. The location where I rented a unit this time was the complete opposite of that: clean, orderly, FRIENDLY, and interested in helping me.

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tish

San Antonio, TX

April 11, 2014

The older gentleman, with an interesting name, Hef or Hill? He was very methodical and did a great job explaining on facets of the agreement.
Thank-you.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in San Antonio

There's plenty to do in the great outdoors of San Antonio, but with the lack of basements, not everyone has room to store outdoor activity equipment. Uncle Bob's Self Storage on Wilderness Oak lets you rent storage units in a wide range of sizes, including climate controlled options, and offers a complimentary truck rental for moving heavier items in and out. Find us near the Buckner Fanning Christian School and the Renaissance at Canyon Springs.