On 22 April, IT Services will start using a new Service Management Tool, supplied by TOPdesk. This system is a Software as a Service offering and is accessed via your browser from anywhere, making a real change to how staff and students can access services supplied and supported by IT Services. Read the rest of this entry »

We are advising that you beware fake e-mails such as ones pretending to be either from Voicemail, HMRC, image scanners, courier deliveries, company complaints etc, containing small “Zip” attachments.Read the rest of this entry »

Early in October, the multimedia giant Adobe admitted to having suffered a data breach of significant proportions, with initial estimates from Adobe numbering it at 2.9 million compromised accounts. Just how significant is now becoming clearer as the count of those compromised is still increasing. Read the rest of this entry »

The end of Windows XP and Office 2003 support from Microsoft is now only 6 months away. As in our previous news item, from April 2014, there will no longer be any operating system or security updates made available from Microsoft. Read the rest of this entry »