Zikk gives you a unique ID and a nickname, with which you can offer or ask for assistance. The recipient has to also have Zikk installed and you two need to connect with your respective IDs. Once that link is established, the expert can make a wide variety of changes and settings, including:

Wi-Fi settings

Display settings

Sound volumes

Battery save mode

Favorite apps

Location services

Set wallpaper

Set ringtone

Create a reminder

Add contacts

Download apps

Uninstall apps

Turn Bluetooth on/off

Share files

Once the expert is done, the recipient gets a notification with all the changes the expert is recommending and can choose whether or not to apply them. The whole thing is really easy and straightforward, almost fool-proof. However, the interface is kind of childish and off-putting.

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I wish I had this app last week, when my Dad was travelling and needed assistance with a few things that I couldn't explain over the phone. Zikk is the most impressive tool I have come across recently and the only flaw is its design. But functionality far outweighs form here. I'd recommend you set this up for every non-tech-savvy friend or family member.