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At Howards in Weston-super-Mare, the team know how exciting it is to purchase a Peugeot, so they want to make the process as easy as possible for you.

Whether you're looking for a new or used car or van, Howards have a wide variety of models on offer available for a test drive, so you're guaranteed to find the perfect Peugeot for you.

They can also talk you through the range of finance options available to you, for both new and used cars and vans, along with the Peugeot service plans on offer to keep your car in prime condition.

The team know what a big step buying a car can be, so don't hesitate to get in touch with them if you have any questions or if you want to book a test drive.

FCA disclosure

Howard Garages (Weston) Ltd is an appointed representative of Automotive Compliance Limited which is authorised and regulated by the Financial Conduct Authority. Automotive Compliance Ltd's FCA Register number is 497010.
Automotive Compliance Ltd's permitted business is to act as Principal for a network of motor dealer Appointed Representatives who sell and arrange non-investment insurance contracts, acting as agents on behalf of the insurers and Credit Brokers for introduction to finance providers, acting on behalf of the lender.
You can check this on the Financial Services Register, https://register.fca.org.uk or by visiting the FCA's website or by contacting the FCA on 0800 111 6768.

Alternative dispute resolution

As you’d expect, all our Peugeot Dealers comply with and subscribe to The Motor Ombudsman Industry Code of Practice designed to make the Motor Industry fair for all customers.

As you’ll see below, the Code covers important rules about selling new cars, as well as guidelines for services and repairs.

New Cars

The Motor Ombudsman Industry Code of Practice for New Cars covers:

- Advertising

- New car sales

- Manufacturer's warranties

- Availability of replacement parts

- Complaints handling

Service and Repair

The Motor Ombudsman Industry Code of Practice for Service and Repair requires us to provide:

- Honest and fair Service

- Open and transparent prices

- Completion of work as agreed

- Invoices that match quotes

- Competent and conscientious staff

- Straightforward and speedy complaints handling

From time to time there may be instances when you, our customer, are not satisfied with either the product or service that Peugeot or our dealers have provided. In this instance we would always like you to talk to us directly so that we can try to rectify this.

Whilst we are clearly committed to a high quality of customer service there may be times when we are not able to resolve a dispute. In this unlikely event we would refer you to an ADR provider, either The Motor Ombudsman (TMO) or the Financial Ombudsman Service (FOS), depending on the nature of the dispute.

What is ADR? - ADR stands for Alternative Dispute Resolution and is a process where an independent and impartial third party considers the evidence in a dispute and makes a decision, offers a view or helps all parties reach an agreement. The Motor Ombudsman is a CTSI certified ADR provider that can offer this ADR service. Further details can be found at www.themotorombudsman.org or alternatively you may wish to contact their advice line on 0345 241 3008.

As detailed in legislation, should the dispute relate to any financial services, then the Financial Ombudsman Service (FOS) offers this ADR facility. Further details can be found at financial-ombudsman.org.uk or you may prefer to talk it through with someone on 0300 123 9123 or 0800 023 4567.

Privacy policy

Please note that when you submit personal data via this website it will be held by Peugeot Motor Company plc ('PMC') and provided to Howards-Weston. Each of PMC and Howards-Weston will be independently responsible for deciding what to do with your data. PMC's privacy policy (available here) explains what PMC will do with your data. The dealer's privacy policy (available here) sets out what the dealer will do with your data.

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