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Mobile Weather for WAP 2.0 Mobile Phones Support

Below are answers to some common questions about the WeatherBug Mobile Weather for WAP 2.0 Mobile Phones. If you do not see your question here, please
fill out a Support Request Form or visit the WeatherBug Forums.

WeatherBug has tracking stations in every state across the county. This private
network of over 8,000 stations is in addition to the national weather service stations
(over 1,000) that all other weather companies have access to.

This means a combined total of over 9,000 stations across the county - the world's
largest weather network! Well over 40,000 individual locations are covered.

Once you have set your location, the home screen will display a red bar titled "Alert"
under the temperature. Clicking on this bar will load the active alerts to your
phone for viewing.

Because the WAP technology requires you to start your browser and view the WeatherBug
content, alerts can not be sent automatically. However, WeatherBug does offer Mobile
Alerts — an alert service that notifies you directly via text messages sent
to your mobile phone when severe weather strikes anytime, anywhere. Subscribe here.

WeatherBug's network is over 8,000 tracking stations with over 1,000 cameras. Since
every station does not have a camera, we automatically connect you to the next closest
camera. Our camera network is growing every day, so check back for updated views.

WeatherBug uses the power of the Internet to connect directly to the over 8,000
automated weather tracking stations and 1,000+ weather cameras that make up the
WeatherBug Network. Most of the sites in the WeatherBug Network are connected to
a direct Internet connection so that local weather data is always reported live.

Some weather tracking stations are not yet connected to the Internet, but are linked
to WeatherBug via a standard phone line/modem setup and polled at least once per
hour. In both cases, WeatherBug repackages the data and sends it live out over the
Internet to your phone.

Only WeatherBug uses live, truly local data. Unlike all other weather providers
who rely upon hour-old airport data we insure you are seeing the most up-to-date
information.

Other providers may list the results as from your ZIP Code or town, but in many
instances the results are actually from the nearest airport, which may be 50 miles
away or more.

In many parts of the country, the difference in conditions can vary widely due to
terrain, storms, ocean heating, etc. We believe receiving data from your neighborhood
station is the best possible data.

You can submit photos by emailing them to photos@weatherbug.com.
Many camera phones allow photos to be sent directly from the phone. For the best
chance for your photo to be approved by our staff, be sure it shows the great weather
and scenery that we have across the United States and include your name along with
the location the photo was taken. Please allow up to 72 hours to see approved photos
on the WeatherBug application.

Users can also view and submit photos directly through the WeatherBug desktop application.
To download, visit www.weatherbug.com.

Approved photos can be viewed in the Your Photos section of the WeatherBug desktop
application by selecting the Camera Phone photo album. For the best chance of your
photo being approved by our staff, be sure it shows the great weather and scenery
found around the world, and include your name along with the location the photo
was taken. Please allow up to 72 hours to see approved photos on the WeatherBug
desktop application.

Station: If your favorite station occasionally drops from WeatherBug or
even the list of available stations, it could be that the station you've chosen
is a "near real-time" or "nearly live" station. Near real-time or nearly live stations
are operated by the National Weather Service and are often found at airports. We
bring you these NWS stations in order to maximize the number of stations where you
can access weather data.

Real-time stations transmit weather data constantly while near real-time only report
periodically. All exclusive WeatherBug stations are real-time. If you are accessing
a near real-time site, it will not appear on your station list when it is offline
and WeatherBug will default to the next closest station that is online.

With over 8,000 stations in our network, there may be some problems that either
cause invalid weather data or no data at all at certain stations on any given day.
We have an automated system that sends faxes and emails to our Points of Contact
at stations that are down. Unfortunately, we don't always know immediately what
the problem is and must wait to hear from our contact to be able to determine the
problem and to offer assistance. Stations accessible through WeatherBug are owned
and maintained by the school or business at that location. It is rare that a station
goes down permanently. We will continue to try to get this station back online.

Camera: Like our network of tracking stations, we strive to keep our over
1,000 weather cameras operating all the time. However, we do experience trouble
from time to time with the cameras and need to take them offline while we address
the issue. When a camera is offline, you will see the next closest camera in the
Live Cameras section of the application. To download the WeatherBug desktop application,
visit www.weatherbug.com.