Very simple, If you are not happy with a product you've ordered from us, return it for a full refund (less shipping)All items may be returned for any reason EXCEPT specially ordered items such as built up kits.

Notify us either by phone or Email within 7 days of receipt of product.
Sales@seaportmodelworks.com
603-498-3849

All items must be mint and in their original container

Include either a copy of your original invoice or mention the invoice number and your complete address.

Whatever method you used to pay for the product we will use to refund your puchase price,less any shipping and handling fees,within 30 days of the receipt of the product at: