The "Run Wizard" popup is always displayed for FireFox and Chrome even though the extension has been added for both browsers. We have changed the browser version of FireFox to ESR 52.6.0 (64-bit). The version of Chrome is 64.0.3282.167 (Official Build) (64-bit). I assume that this could be affecting the performance in regards to capture & playback.

Are you able to provide two snapshots of http://www.google.com, one for each browser? Are you able to provide me the installation order of Ranorex, and each browser? The needed IPC pipes are created during the installation of Ranorex.