Customer review

Alone

Visiting friends or family

28 December 2014

Liked: Large garden.

Disliked: The staff were friendly, however extremely unhelpful. The hostel was far from the city centre and they were unable to assist me with a taxi from the hotel, and reluctant to let me use a phone to try a number I had. The lack of facilities, distance from city centre and overall unhelpfulness of the staff makes this a place I would not return to.

51.4%

Atmosphere -

80%

Staff -

60%

Facilities -

20%

Safety -

40%

Location -

40%

Cleanliness -

60%

Value -

60%

Customer review

With friends / other travellers

Backpacking / gap yearSightseeing & culture

23 June 2014

Liked: Staff was relatively helpful in some instances.

Disliked: We did not have running water and were not provided buckets of water until the final night of our 7 night stay after various attempts to remedy the situation. When attending the breakfast included in the price, staff portrayed poor attitude and acted annoyed that we wanted breakfast on multiple occasions.

54.3%

Atmosphere -

60%

Staff -

80%

Facilities -

20%

Safety -

80%

Location -

20%

Cleanliness -

80%

Value -

40%

Customer review

With my spouse / partner

Visiting friends or family

05 January 2014

Liked: Very clean. Nice breakfast.

Disliked: It is not on the campus of the University of Dar es Salaam - while the Google Map place it in the middle of the campus. No water in the first room. Then we moved to a second room - there was no toilet seat. It was replaced the next morning.

88.6%

Atmosphere -

80%

Staff -

100%

Facilities -

80%

Safety -

100%

Location -

60%

Cleanliness -

100%

Value -

100%

Customer review

With friends / other travellers

Sightseeing & culture

10 July 2013
Customer would recommend this property

Liked: Clean and very nice rooms. Very friendly staff, they arrange you taxi and they even kept our luggage for one week whilw we went in safari- for free.

Disliked: They are 10 minutes away from Ubungo bus station by taxi, where all the buses leaves. But if you would like to go to the centre of dar es saalam is far.

25.7%

Atmosphere -

20%

Staff -

20%

Facilities -

40%

Safety -

40%

Location -

20%

Cleanliness -

20%

Value -

20%

Aaron Smith

With friends / other travellers

Sports, adventure or outdoor activitiesBeach / sunbathing

20 August 2010

Liked: Very little...the only positive thing was the beer priced at around £1 a bottle...you had to drink plenty of it to make it through a night at this hotel...

Disliked: We arrived to find out no rooms had been booked for us, even though we had in person checked 3 weeks prior and asked for specific rooms...Which were not reserved...My internet booking did not exist even though I had the relevant documentation stating that I had booked...The staff were extremely unhelpful and very rude and showed little interest in our complaints around the above...The food was barely eadible and took around 2 hours to arrive, even though we spoke to the chef an hour prior to wanting to eat to give him an idea of what we wanted...further to this we were advised shortly after that none of the food we wanted was available...rice...fish...beef...and had to change our orders twice...I was advised there was no Kilimanjaro beer available, however there was another party of Germans who were readily supplied with this product from the bar...so this was a damn lie...
The room itself was dangerous...I had to be rescued by a friend as the door would not unlock from the inside (great if there is a fire!!!), so I had to sleep with the dooor unlocked...The shower did not work and the toilet did not flush...this was the same in my other travelling companions rooms...
After going to bed we were then awoken by a large party of Germans who thought it was acceptable to party into the night, nothing was done by the hotel staff to think about the other guests sleep and comfort and therefore we had to resort to shouting at them to be quiet...
All three of us who stayed in the hotel shortly came up with dozens of bite marks...we slept under mozzie nets/used insect repellent and had hardly been bitten throughout our whole trip...I therefore believe that there was some sort of flea or dust mite in our beds...
A thoroughly bad hotel, poorly run, which lacked any form of customer service and had standards applicable to a North Korean POW camp...

57.1%

Atmosphere -

60%

Staff -

80%

Facilities -

40%

Safety -

60%

Location -

40%

Cleanliness -

60%

Value -

60%

Customer review

07 March 2008
Customer would recommend this property

Liked: Near to the University

Disliked: Customer left no negative feedback.

65.7%

Atmosphere -

60%

Staff -

100%

Facilities -

40%

Safety -

80%

Location -

40%

Cleanliness -

60%

Value -

80%

Customer review

15 January 2008
Customer would recommend this property

Liked: Friendly staff!

Disliked: Customer left no negative feedback.

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Customer review

24 November 2007
Customer would recommend this property

Liked: very peaceful and quiet..surrounded by by palm trees, coconuts and papayas.. very tropical and relaxing place

Disliked: Customer left no negative feedback.

85.7%

Atmosphere -

100%

Staff -

100%

Facilities -

80%

Safety -

100%

Location -

60%

Cleanliness -

100%

Value -

60%

TERRY MC SWEENEY

03 October 2007
TERRY would recommend this property

Liked: its away from the noise of the city. tv in the room. food is really good. staff freindly and helpful. hot water all day.

Disliked: TERRY left no negative feedback.

94.3%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

60%

Cleanliness -

100%

Value -

100%

Customer review

12 September 2007
Customer would recommend this property

Liked: Everyone was very nice and helpful and friendly. It was a beautiful place and very secure.

Disliked: Customer left no negative feedback.

85.7%

Atmosphere -

80%

Staff -

100%

Facilities -

80%

Safety -

80%

Location -

80%

Cleanliness -

80%

Value -

100%

Customer review

02 July 2007
Customer would recommend this property

Liked: Staff very friendly and helpful. (but it must be there quite seasons as there are very few backpackers staying there).

Disliked: Customer left no negative feedback.

80.0%

Atmosphere -

100%

Staff -

100%

Facilities -

60%

Safety -

100%

Location -

60%

Cleanliness -

80%

Value -

60%

Customer review

15 January 2007
Customer would recommend this property

Liked: Nice and calm atmosphere, good to rest, but far away from the city takes much driving time and cost.

Disliked: Customer left no negative feedback.

20.0%

Atmosphere -

20%

Staff -

20%

Facilities -

20%

Safety -

20%

Location -

20%

Cleanliness -

20%

Value -

20%

Customer review

21 August 2006
Customer would recommend this property

Liked: its good and cool

Disliked: Customer left no negative feedback.

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Customer review

05 August 2006
Customer would recommend this property

Liked: Excellent service from the always friendly and helpful staff. The location itself is beautiful and tranquil, an excellent getaway from the busy city centre but close enough to the university for internet access.