Application support Specialist

For our multinational partner, who works in logistic field and has offices worldwide, we are looking for an Application Support Specialist colleague to their local team.

Key Responsibilites

- Support requests of colleagues regarding internal IT applications and handling different IT related issues
- Monitor the operation of applications
- Support business processes by actively participating in analysis of current and new systems by taking the key role of being a bridge between business side and developers
- Handle the ticketing system, document support and operation activities
- Document application related documents for users
- Take part in process development and finding new solutions
- Professional communication with internal customers
- Manage unexpected daily problems of applications
- Complete database queries

Requirements

- College/University degree
- Fluency in Hungarian and English
- At least 2 years of experiences in a comparable position
- Strong knowledge of Microsoft Access is required, SQL knowledge is an advantage
- Interest/affinity in application development
- High level of communication skills, good competencies in consulting the shareholders and offering solutions
- Motivated, proactive and dynamic personality, willingness to learn