Bespoke

FAQ's about our pricing plans

How can I pay for my subscription?

We accept all major credit and debit cards. You can also pay via PayPal.

Am I tied into a contract?

No, absolutely not. You can cancel your subscription at any time via the My Account section of your freewebstore Control Panel. No further payments will be taken once the subscription has been cancelled.

I want to take a break from my business. How can I cancel my freewebstore subscription?

You can cancel your freewebstore subscription via your My Account section in your freewebstore Control Panel. Just look for the "Cancel Your Subscription" button and follow the prompts. Your store will be reverted back to the free package.

In the unlikelihood that freewebstore premium isn't for me, will I get a refund?

Refunds can be requested within 5 days of the payment date for monthly subscriptions and within 28 days of the payment date for annual subscriptions. See our terms and conditions for more information.

Can I transfer my subscription from one freewebstore account to another?

The premium package you purchase is unique to that one particular store and cannot be transferred to another store. It is possible to transfer your domain name to another store.

Can I change from an annual package to a monthly package?​

Yes. You can change this at any time. Contact support who can help you with this :)

Can I switch between different packages?

You can indeed! You'll only pay pro-rata amount when switching between packages.

Do I get a free domain name with my subscription?

We provide free domain names as part of the Professional, Powerseller, and Wholesale Packages. If you already own your own domain name contact support and they can help attach this for you.