Thursday, June 27, 2013

The Heart Energy Field

The Body's Heart Energy FieldTo get an idea of the
kind of guest experience that can be created you need to know a little
of what science has discovered about the human heart and its
electromagnetic field. By applying this knowledge you can create a guest
experience of a completely different nature. If you have a family, you
should apply it at home as it creates a very loving and caring spirit
there.

A guiding principle of hotel training is the obsolete
belief that conscious awareness originates in the brain alone. As a
result, training methods and systems focus on training staff to carry
out SOPs
expertly as it is believed that this will create optimal performance and
happiness in the guests. But recent scientific research has shown that
the heart plays a particularly significant role in the process of
conscious awareness. ...

Science now understands that the heart is a highly complex system with its own functional "brain". Research in the new field of neurocardiology shows that the heart is a sensory organ and a complex center for receiving, processing, and sending out information through neurals
as well as in the form of electromagnetic energy. The nervous system
within the heart (or "heart brain") enables it to learn, remember, and
make functional decisions independent of the brain's cerebral cortex. In
addition to the extensive neural communication network linking the
heart with the brain and body, the heart also communicates information
to the brain and throughout the body via electromagnetic field
interactions as well as beyond it.

The heart produces an
electromagnetic field that can be detected several feet from the
individual. It is an energy field that extends around the body and can
be seen with the eye with practice. People feel the electromagnetic
energy vibrations given out by people consciously or unconsciously, and
this fact is very important when creating the guest experience. The
electromagnetic field of a person who exudes love, care, warmth, and
compassion, for example, gives out high frequency vibrations while staff
who are just doing their job of carrying out SOPs
will give out low frequency energy. Low frequency vibrations do not
make the guest experience feel special at all while high frequency
vibrations do.

A left brain approach to training will create low
frequency energy. The processes involved in creating the typical chain
hotel SOP-Customer satisfaction create low frequency energy. The "heart
brain" of the guests will register this low frequency energy, and the
guest experience will be perceived in line with the heart's processing
of the energy received. The same happens if the staff member's energy
field is sending out high frequency energy, which creates good feelings
in the guests. Fortunately, the frequency of the vibrations can be
changed according to the focus of the training.

The heart
generates the body's most powerful and most extensive rhythmic
electromagnetic field. Compared to the electromagnetic field produced by
the brain, the electrical component of the heart's field is about 60
times greater in amplitude, and permeates every cell in the body.The
magnetic component is approximately 5,000 times stronger than the
brain's magnetic field and can be detected several feet away from the
body with sensitive magnetometers.

Research shows that
information about a person's emotional and spiritual condition is
communicated throughout and outside the body via the heart's
electromagnetic field. The rhythmic beating patterns of the heart change
significantly as we experience different emotions and become stronger
in spiritual values, such as love and compassion. Negative emotions,
such as anger, boredom, unhappiness, or frustration, are associated with
an erratic, disordered, incoherent pattern in the heart's rhythms. In
contrast, positive emotions, such as love or genuine heartwarming care,
are associated with a smooth, ordered, coherent pattern in the heart's
rhythmic activity. In turn, these changes in the heart's beating
patterns create corresponding changes in the structure of the
electromagnetic field radiated by the heart. The more you develop the
spiritual values of hospitality in the staff, the more the
electromagnetic field will give out the kind of energy that makes the
guests feel happy.

Most people think of social communication
solely in terms of signals expressed through language, voice qualities,
gestures, facial expressions, and body movements. However, there is now
evidence that a subtle yet influential electromagnetic or "energetic"
communication system operates just below our conscious awareness.
Energetic interactions contribute to the "magnetic" attractions or
repulsions that occur between individuals, and also affect social
exchanges and relationships. Moreover, it appears that the heart's field
plays an important role in communicating physiological, psychological,
and social information between individuals.

Experiments have
found remarkable evidence that the heart's electromagnetic field can
transmit information between people. Scientists have been able to
measure an exchange of heart energy between individuals up to five feet
apart. They have also found that one person's brain waves can actually
synchronize to another person's heart. Furthermore, when an individual
is generating a coherent heart rhythm, synchronization between that
person's brain waves and another person's heartbeat is more likely to
occur. These findings have intriguing implications, suggesting that
individuals in what is called a psychophysiologically coherent state become more aware of the information encoded in the heart fields of those around them.

The
results of these experiments have led scientists to infer that the
nervous system acts as an "antenna," which is tuned to and responds to
the electromagnetic fields produced by the hearts of other individuals.
Scientists believe this capacity for exchange of energetic information
is an innate ability that heightens awareness and mediates important
aspects of true empathy and sensitivity to others. Furthermore, it has
been shown that this energetic communication ability can be
intentionally enhanced, producing a much deeper level of nonverbal
communication, understanding, and connection between people. Can you see
the implications here for the hospitality industry? It also completely
invalidates the current concept of 7-stars.These discoveries, which
are really little more that confirmation of some Chinese traditions and
techniques, should have every corporate office member leaping up and
down with joy, ..."