You may return your purchase via FedEx to the Customer Contact Center within thirty (30) days of receipt for exchange or a refund to the original credit card.

IWC will accept products returned to us within thirty (30) days of the date of the delivery, in its original packaging in a new and unused state, with all materials and documents included and in accordance with the Conditions of Sale.

Personalized IWC products (engraved or otherwise) cannot be returned to IWC for exchange or refund. All returns will be subject to strict Quality Control (QC) by IWC to ensure that the returned products satisfy these requirements. If the products do not meet QC standards, IWC will refuse the return, and the products will be sent back to the Customer or the Gift Recipient, as applicable. If the returned product satisfies Quality Control (QC), IWC will proceed with the applicable refund or exchange.

THE STORY

The watch devoted to Cousteau is technically identical with the Aquatimer Chronograph. The distinctly puristic design of the dial references the look of the first Aquatimer released in 1967 – even with three subdials and a date and day display, the blue dial is remarkably uncluttered. The innovative external/internal rotating bezel with a SafeDive system designed to prevent inadvertent changes of the dive time boosts the practical use of the diver’s watch, as does the increase in water-resistance to 30 bar. The chronograph function handles single stop times and aggregate timing up to 12 hours, while the push-buttons can be activated even underwater. The engraving on the back of the cover shows “le Commandant” with his trademark woollen beanie.

Cousteau Society

Scuba diving pioneer, researcher and filmmaker – Jacques Cousteau dedicated his life to the fascinating world of the deep seas. He not only invented with engineer Gagnan, the first diving regulator, which allowed divers to stay underwater for long period of time, he also founded the Cousteau Society, which is committed to ocean research and the protection of marine life. “Le Commandant” also made over 120 films and published countless books that awakened a fascination for the blue planet in people across the world. IWC has been supporting the work of the Cousteau Society as a partner since 2004. As part of this partnership, the Schaffhausen watchmakers regularly release special editions in honour of Jacques Cousteau. These diver’s watches feature a trademark deep blue dial and special back engravings. A share of the proceeds from the sale of these watches goes towards the establishment of marine protected areas and the restoration of his former research ship, the Calypso.