Scam! Scam! Scam!! I was contacted by Once Driven to sell my motorcycle. Their paperwork says clearly, "If you sell the vehicle in 45 days or less to someone who was not a Once Driven customer you may request a refund." I sold my vehicle within 45 day, I have... See Morethe bill of sale to prove it but they are refusing the refund because I contacted them on the 49th day. Their offer clearly does not say you get the refund only if you contact them within the 45 days. I would stay as far away from this company as humanly possible. They are scam artists.Show less

Reply by site owner:
Mr. Grecco,

Our system shows that you were issued a full refund in August of 2014. If this is not correct, please give us a call immediately.

The terms of the guarantee are clearly stated on your receipt and on our website (http://www.oncedriven.com/guarantee/).

You submitted your refund outside of the window of time our system allows; however, it was still issued.

If we could have made the terms any clearer during this process, please let us know how.

SCAM!!!! If you are wanting to sell a vehicle DO NOT use this company. I put an ad on Craigslist and was contacted by these frauds. They said that they talk to hundreds of buyers each day and that their were buyers in my area interested in my vehicle. LIE!!!!... See MoreI payed $189 dollars to list my car and was told that after 45 days if my car had not sold I was eligible for a refund. In the 45 days I had my car listed I had ZERO help from them and was not contacted by a single buyer. I called them for a refund and as soon as the word refund was mentioned the lady on the phone got extremely defensive and said I was not eligible for a refund. This is nothing but a scam. Please take my word for it, put your car on craigslist for free or put a for sale sign on your car and save yourself almost $200. If I could give this company negative stars I would!Show less

Reply by site owner:
Mr. Cawvey,

After reviewing this matter. Here are the details of your Once Driven account:

* The lack of response may have been primarily due to your price ($800 above Blue Book).

While the price was lowered two weeks after listing to $10,200 then $10,000, the original leads may have overlooked the reduction. We can attempt to get this information back out to them as your vehicle is still actively listed in our system.

We are currently discussing your account with all representatives with whom you spoke.
Please respond if these findings are not accurate. If you were misled we need to resolve this matter promptly.

SCAM. Same story as above. They scraped my auto sale ad from CraigsList then started calling me. The last phone call today said "MY AD on Once Driven. WHAT? My number is on the DO NOT CALL REGISTRY. They should do business in a straightforward way except that I assume... See Morethey are a total SCAM.Show less

Reply by site owner:
Ms. Martini,

If someone contacted you stating that you had an “AD on OnceDriven”, our concern is that a third party may have been trying to bait you into a scam. We have been alerted to similar situations by other callers and customers.

If you could provide us with more details, you would greatly assist us in our investigation into this matter.

I put an ad on CL to sell a car and within hours have the oncedriven robot message begging to call them and sell through them for a small fee. Absolute garbage company that breaks CL terms of use/conduct

Reply by site owner:
Mr. Schultz,

We apologize for any inconvenience. If we contacted you, it was on behalf of potential buyers interested in your type of vehicle. If you still believe we contacted you in error, please let us know by providing your number here:

You have since lowered your asking price to $9,000 ($1,364 above Blue Book). This may explain why there was not more interest in your listing. For better results, we would recommend re-listing at the KBB private party value of $7,600, which we will do at no charge.

If there are any other issues regarding your experience, please let us know so that we may address them.

These guys are a scam. I sold the car on my own within 45 days. Once driven confirmed this and said I'd be getting the refund. It's now been 4 months and several emails and they say their accounting department is backed up. They told me just to appeal to... See Moremy credit card company since they don't know when they will make the refund. These people don't care and their operation is a complete scam! Stay away!!!Show less

Reply by site owner:
Mr. Woodward,
Our records indicate that you were issued the appropriate refund. We apologize for any delays in this process. If you feel that our findings are inaccurate, please contact us and we will address immediately.

Once driven is a scam ther robot keeps calling me there rude won't take no for a answer they prey on gulabale people don't let them get u

Reply by site owner:
Dear Mr. Sleight,

You mention that Once Driven wouldn't take no for an answer. If you were contacted and spoke to one of our representatives, they are all trained to immediately record your wish not to hear from us. If you could please provide more details regarding your interaction with Once Driven, we will be able to better serve you and others in the future.