Katie Maher told 11 News that her Air Jamaica flight was supposed to leave at 7 a.m. and land in Jamaica at 10:15 a.m. She told 11 News reporter Lowell Melser that she didn't get off the plane until 3:30 p.m.

Maher said passengers were told the plane was "stuck." She said the plane couldn't be moved and that de-icing efforts had failed.

"We've had no food, no beverages, the person on the plane keeps telling us, '20 minutes.' It's only been in the past half-hour that they have started to tell us we are stuck," she said in a phone call to 11 News during the noon hour.

A BWI spokesman said the flight pushed back from the gate at about 8:35 a.m. "At approximately 9:20 a.m., as aircraft moved to taxi from de-ice pad to runway, the aircraft moved to very edge of pavement, leaving no room to turn or maneuver," according to a written statement from BWI.

Air Jamaica worked with a ground handler in an attempt to move the aircraft in the middle of the intense snow, but the equipment couldn't gain enough traction to move the plane, BWI said.

BWI employees then provided plows, deicing chemicals, sand and other equipment and materials to assist the airline in moving the aircraft. A total of 148 passengers were on board.

"At approximately 12:10 p.m., the aircraft was able to be re-positioned and moved," the BWI release said. "The aircraft's windshield had to be de-iced at that point to allow the pilot to see."

Two feet from the gate, the plane got stuck again at an angle in which workers couldn't get the passenger bridge to the plane, Melser reported.

The plane was finally pulled back to the gate, but passengers couldn't immediately get off, Maher said.

"There was absolutely no communication whatsoever," she said. She said people getting off the plane were given a voucher for Subway, told the tickets wouldn't be reimbursed and were never offered food or drinks.

BWI said the Air Jamaica aircraft reached the loading bridge at Gate E1 shortly before 3 p.m.

Saturday's snowstorm has dropped more than a foot of snow on many locations in Maryland.

Maher said the children on the plane were upset and that she "was one of the more flipped out people."

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