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Ask Erin

Ask Erin

Hi! I’m Erin, an automated IDShield representative here to assist you with any questions you may have.

Why IDShield

We’re watching out for what you care about most

Identity theft can be an easy problem to ignore—until you experience it yourself. With more ways for criminals to obtain your personal information online—and more complex ways to cover their tracks—it’s more important than ever to protect yourself and your assets. IDShield is the only identity theft protection company armed with a team of dedicated licensed private investigators to restore your identity should it ever become compromised.

We team you up with a dedicated licensed private investigator to help recover and restore your identity to its pre-theft status.

We search and review all relevant history, reports, databases, records, and logs.

We notify and work with any creditors, financial, collection, and law enforcement agencies involved.

We take disputes all the way to the authority in power, including but not limited to the Federal Trade Commission, Federal Reserve Bank, Social Security Administration, and State Attorney General Office.

IDShield Vault Password Manager

Managing multiple passwords can be a hassle. IDShield Vault solves that problem with a secure and simple password manager.

My investigator was amazing, polite, and informative. I felt relieved to know my information is safe with them."

IDSHIELD MEMBER

01

Rest Easy

The first step is the easiest. While we work behind the scenes to keep you protected, you carry on knowing you’re safe.

02

Stay Protected

Unfortunately, criminals get creative. Maybe it’s a fraudulent phone call or a suspicious email link. We’re always on hand to answer your calls, or contact you if we notice anything awry.

03

Fight Back

If identity theft does occur, our team of licensed investigators are immediately on the case. We’re backed by a $5 million service guarantee to make sure your identity is restored and the issue is resolved.

MEMBER BENEFITS

Closer Than A Call Away

The IDShield app keeps you in contact with your IDShield advisor—even in an emergency. All it takes is a touch, and you’re on your way.

This website gives a general overview of identity theft protection and restoration coverage. The benefits and prices described are not available in all states or Canadian provinces. See specific details on terms, coverage, pricing, conditions and exclusions in the Personal Plan Details and Family Plan Details sections of this website. IDShield is a product of LegalShield, and provides access to identity theft protection and restoration services through an exclusive relationship with Kroll Inc. Neither IDShield nor its officers, employees, or sales associates directly or indirectly provide identity theft protection, restoration services, or advice.