Website & Graphic Design Superheroes

We can create you anything from a stunningly hand-crafted, device-responsive website or an amazingly effect back-end system, right through to a beautifully designed brochure, or set of business cards
...and no, it won't cost the earth!

You know, like proper superheroes.

We are a UK Graphic Design & Web Development Agency

Yes, a UK based agency.. Weird I know. We are often asked if we would like to outsource our work..

The answer will always be a very firm no! (So if it's you that keeps calling us to ask, please take note! :) )

With the skills we have in-house, we can provide you with a very comprehensive set of graphic design and web development solutions for your projects.
We specialise in: Web Design • Graphic Design • Web System Development • Social Media Training and Support ...
alongside enterprise class Hosting and Domain Support Services...
Oh, I almost forgot, and printing too...

Yes, everything we deliver is a first-rate product, service or support to make you feel fantastic about your project.

Information Page

PRIVACY POLICY & GDPR

In compliance with the European
Union General Data Protection Regulations (GDPR) we wish to inform you of
the following information regarding collection, processing and retention of
your personal/business data. This agreement may be updated frequently as we
work to provide the most accurate information possible to our clients, please
check back regularly to ensure you understand your rights.

Global Prospect Limited may, during the course of
business, be required to collect personal information about you.

Website privacy policy

This
privacy policy sets out how Global Prospect Limited uses and protects any
information that you give Global Prospect Limited when you use our website, or
our services.

Global
Prospect Limited is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified
when using this website, then you can be assured that it will only be used in
accordance with this privacy statement.

Global
Prospect Limited may change this policy from time to time by updating this
page. You should check this page from time to time to ensure that you are happy
with any changes. This policy is effective from 22/05/2018.

What we collect

We may
collect the following information:

·Your name

·contact
information including a telephone number and email address

·demographic
information such as your address and postcode

·any other
information relevant to carrying out our services with you

What we do with the information we gather

We require
this information to understand your needs and provide you with a better
service, and in particular for the following reasons:

·Internal
record keeping.

·We may use
the information to improve our products and services.

·We may
periodically send promotional emails about new products, special
offers or other information which we think you may find interesting
using the email address which you have provided, but you will always have the
option to unsubscribe from these newsletters.

·From time
to time, we may contact you by email, phone or mail as part of our services.

Security

We are
committed to ensuring that your information is secure. In
order to prevent unauthorised access or disclosure, we have put in place
suitable physical, electronic and managerial procedures to safeguard and secure
the information we collect from you.All
staff have committed themselves to confidentiality when handling or accessing
customer information.

How we use cookies

A cookie
is a small file which asks permission to be placed on your computer's hard
drive. Once you agree, the file is added, and the cookie helps analyse web
traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web
application can tailor its operations to your needs, likes and dislikes by
gathering and remembering information about your preferences.

We use
traffic log cookies to identify which pages are being used. This helps us
analyse data about webpage traffic and improve our website in
order to tailor it to customer needs. We only use this information for
statistical analysis purposes and then the data is removed from the system.

Overall,
cookies help us provide you with a better website by enabling us to monitor
which pages you find useful and which you do not. A cookie in no way gives us
access to your computer or any information about you, other than the data you
choose to share with us.

You can
choose to accept or decline cookies. Most web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if
you prefer. This may prevent you from taking full advantage of our website.

Links to other websites

Our
website may, or may not, contain links to other websites of interest. However,
once you have used these links to leave our site, you should note that we do
not have any control over that other website. Therefore, we cannot be
responsible for the protection and privacy of any information which you provide
whilst visiting such sites and such sites are not governed by this privacy
statement. You should exercise caution and look at the privacy statement
applicable to the website in question.

Controlling your personal information

You may
choose to restrict the collection or use of your personal information in the
following ways:

·whenever
you are asked to fill in a form on our website, there will be a link to our
privacy policy for you to view, and you should look for the box that you can
click to indicate that you do not want the information to be used by anybody
for direct marketing purposes

·if you
have previously agreed to us using your personal information for email
marketing purposes, you may change your mind at any time by writing to or
emailing us at [email protected] We will not sell, distribute or
lease your personal information to third parties unless we have your permission
or are required by law to do so.

You may
request details of personal information which we hold about you under the Data
Protection Act 1998. A small fee will be payable. If you would like a copy of
the information held on you please write to 37 Station Road. Bexhill on Sea, East Sussex. TN40 1RG

If you
believe that any information we are holding on you is incorrect or incomplete,
please write to or email us as soon as possible at the above address. We will
promptly correct any information found to be incorrect.

Data Collection

Data collection and processing for the purposes of Accounting, including
but not limited to names, addresses, contact information, payment information
is required to fulfil the legal obligations of the Company and its directors.
Data collected for this purpose will be held for as long as is legally required
and them securely destroyed. This data is excluded from your rights to erasure
of personal data. This data will be stored for as long as is legally required
and removed during an annual audit after this period has expired.

Global Prospect Limited may collect data during the
course of business, this may include but is not limited to such
information as names, addresses, email addresses, telephone numbers, usernames,
passwords and other such information. This information is required by Global
Prospect Limited to provide continuous service to our customers including
marketing of potentially beneficial products or services and is classified as
‘legitimate interests’ under GDPR as Global Prospect Limited require the
collection, storage and processing of this data to provide our services and
ongoing recommendations to our customers. This data may also be shared with
third parties in order to provide services to you or
your organisation.

Global Prospect Limited may collect data during the
course of business, this data is often provided by clients for
monitoring, diagnostic or consultancy purposes and may include all and any
personal data provided to the client by service users. This information is
required for Global Prospect Limited to provide contractually obligated
services to clients and will be retained until such time as
this is no longer required or relevant. This information may be considered as
held for ‘legitimate interests’ under GDPR until such time as
the client requests removal of such data. If you have concerns that Global
Prospect Limited may hold personal data shared from clients that no longer have
legitimate interest in holding your data, please in the first instance contact
the client directly whom you provided the information to and request they
contact us, if this course fails, please contact the data controller with the
information below.

Global Prospect Limited may collect data in regard to
support provided, this may include but is not limited to, support session data,
chat logs, connection information, customer satisfaction surveys, computer and
user information, IP addresses, call recordings, login information, files and
folders from your computer. By accepting this agreement, you are authorising
this collection and processing of data by Global Prospect Limited for the
purposes of providing support and on-going services to yourself and your
organisation. This information may at any time be shared with your organisation
or the organisations listed below in the interests of that organisation. ‘Your
organisation’ is defined as the organisation who contract Global Prospect
Limited to provide IT Support Services on your behalf, this may be your
employer or an external agency providing services that require support under.

Global Prospect Limited may collect data in regard to
your usage of the website, including pages visits, times, dates, IP addresses
and actions performed while visiting the site. This information is collected
for legitimate business interests in determining the user experience while
browsing our site and providing insight into how we may improve visitor
experience. We hold this data for up to 26 Months from a tracked users last
access to our services and delete it after this time. This data may be shared
with third party providers who analyse and report on such data.

At this time, Global Prospect Limited does not collect any other
personal data from you or use data collected for any other purposes if this
policy changes in future, we will update this page, please ensure you check
back regularly to ensure you are aware of your rights.

Client Data Sharing

Global Prospect Limited may during the course of
business be provided or gain access to personal data held by our customers
regarding their own clients. Customers of Global Prospect Limited should ensure
that their clients are informed that data may be shared with their IT & Web
Support Providers for business operations, including but not limited to support
and assistance with problems relating the files containing data, the software
used to access the data or providing backup services for the data. Data may be
held by Global Prospect Limited as required to provide
assistance to the client. All requests for data management with regards
to customer data should in the first instance be directed to the customer
directly, if this fails the client can contact the Global Prospect Limited Data
Controller.

During the course of business clients will be required to provide
personal information regarding staff members to Global Prospect Limited in
order to setup accounts and provide support. Please ensure your staff are aware
that you are sharing this information and that in turn, Global Prospect Limited
may share that information with its service providers in
order to provide you with the services required.

Global Prospect Limited may use systems that log user’s login habits
both to Global Prospect Limited Hosted and to client’s own systems, these are
used primarily to assist in the provision of support to the client and provide
records of systems access. Clients should inform their staff this logging may
be in place.

Sharing of Data

Global Prospect Limited may require, for the accurate and timely
fulfilment of Legal Obligations, HR and Accountancy processes and to provide
you with a range of products and services, to share your data with third
parties. These Companies may include:

·the
right not to be subject to automated decision making including profiling

You have a right under the GDPR to ensure that your data is up to date
and accurate. If you have any concerns over the accuracy of data held on you,
please write to the Data Controller below.

You have a right under the GDPR to access, review and receive a copy of
any data held on you by Global Prospect Limited. If you would like to exercise
this right, please write to the Data Controller below.

How to contact the Data Controller

Please use the contact information below to write to our Data Controller.
In order for us to fully comply with your rights under
the act, all requests being made should clearly mention “General Data
Protection Regulations” and include your full name, address and relevant
contact information for a response. Requests submitted by any other means than
written letter may not be processed.

Data Controller:

Name:
Scott Bartlett

Position:
Company Director

Address: 1 Glebe
Close, Bexhill on Sea, East Sussex. TN39 3UY

Escalation

If you are unhappy with any decision made by the Data Controller and
wish to escalate your case. You will need to contact the Information
Commissioners Office via https://ico.org.uk/concerns/ for further information on your rights.

Data Breaches

In the unlikely event of a Data Breach, Global Prospect Limited will contact
you via the last known details we hold on file for you. It is your
responsibility to ensure that such information is up to date both during and
after your engagement with us. You will be informed as far as is technically
possible of the data that has been potentially compromised and where you can
seek further advise about your rights