Globe Business Helps Retail Industry Future-Proof their Businesses

October 13, 2017 | 10:18 AM

Public Company Information:

PSE: GLO

Globe Business, the enterprise information and communications
technology (ICT) arm of Globe Telecom, has gathered top Philippine
conglomerates in the retail industry to help them future-proof their
businesses through ICT.

With the theme “Future-proofing retail through Digitalization,”
discussions were focused on how retailers are driving differentiation
through customer experience that is enabled by digitalization, which
will ultimately drive business growth and customer loyalty.

"We fully understand how critical it is for enterprises to
evolve with the changing needs of the market. Customers now want
convenience, speed, personalized service, and experience more than
ever. It is through these kinds of forums that we are able to help our
partners realize the need to incorporate technology with critical
business operations and processes," said Peter Maquera, Senior
Vice President for Globe Business.

During the forum, Maquera noted how proper knowledge, scalable
infrastructure, and cost-efficient tools serve as a driver of growth
for the retail industry. He also shared Globe Telecom’s digital
journey and how adapting to technological advancements can benefit one
in the long run.

Topics discussed include the following: Retailing in the
Philippines and how enterprises can maintain global
competitiveness and significantly contribute to the growth of the
local retail industry; Why retailers shouldn’t be satisfied with
100% with new insights from Amazon, the global champ on retail
and customer experience; “Retailtainment” evolution of Globe
Telecom and its journey on going beyond the brick-and-mortar model and
enabling the Philippine Digital Lifestyle; and How retailers can
win the war on cybercrime by equipping one’s organization with
knowledge on information security.

As the trusted business partner of Philippines enterprises, Globe
Business redefines how businesses work, which goes beyond functions,
numbers, and performance. We help turn businesses passion and purpose
into reality through the right technology, infrastructure, and
know-how to transform people’s lives.

For more information about Globe Business and its set of business
solutions, you may get in touch with a Globe Business Account Manager,
call the Globe Business Premium Support Center at (02) 917-2888 toll-free using a Globe
mobile and landline, or visit business.globe.com.ph