Manage Your Account

Renew an Expired Card

Renewing your card is easy: bring photo identification and proof of your current home address to any public or community college library in San Mateo County. Library staff will renew your card in just a few minutes. If you have any questions, please contact us.

Borrowing Materials

Item Limits

50 items may be borrowed.

Renewing Items

Most items can be renewed up to five times online, by phone (650.638.0399), text, or in person if there are no "holds" on the materials.

Returning Items

When you're ready to return your items, you can do so at any public library or community college library in San Mateo County.

Lost Items

Accidents can sometimes happen, so you should know that if you lose materials you'll need to pay the replacement cost.

Holds

You can reserve an item online or at the library at no charge.

Loan Periods and Fines

MATERIAL

LOAN PERIOD

DAILY FINES on Adult Accounts

Adult Items

3 weeks

$0.25

Adult DVDs

1 week

$0.25

Juvenile/Young Adult Items

3 weeks

$0.15

Juvenile DVDs

1 week

$0.15

Juvenile Cards and Teacher Cards do not accrue fines and renewal fees.

As a friendly reminder we'll send courtesy email notifications two days before your item is due. Once overdue, we can notify you by email, telephone, or mail (for a three week checkout item, overdue notice is sent 14 days after the due date; for a one week checkout item, overdue notice is sent seven days after the due date). Don’t let overdue items sit too long – after 30 days, we’ll have to send you a bill. Unresolved accounts of $40 or more may be referred to a collection agency and an additional fee of $10 will be assessed.

Teacher Cards

If you are a teacher, home school educator, preschool or day care provider who lives or works in our service area, you are eligible for a Teacher Card. Benefits include: no overdue fines and no renewal fines on Redwood City Public Library materials for classroom use. To get started, simply print this brochure/application and bring it to any Redwood City Public Library. Brochure and Application [PDF]