Airtime Bundle *

When pre-purchased Airtime Bundle minutes have been used up service will continue, charges will be: £2.15 per minute for voice (to landlines or mobiles).

Inclusive minutes are valid for calls to any landlines, mobiles, voicemail or calls to other Iridium handsets. Calls to other satphones on different satellite network are not included in inclusive minutes and will be charged at £11 per minute.

Pre-purchased Airtime Bundle minutes CANNOT be added to or refunded after initial purchase.

Text/Email Message Bundle

When pre-purchased Text Messages have been used up service will continue, charges will be: £0.60 per message.

Details

When included minutes have been used service will continue charges will be: £2.15 per minute for voice calls to landlines or mobiles and data calls

Additional Usage Costs

Text messages £0.60 per message (if available).

Voice calls to other satphones on different satellite network (not included in inclusive minutes) – £ 11.00 per minute.

Late return daily charge – £20 per day

Additional Charges and Information

A deposit of £1000 is required, this will be refunded less any additional charges upon safe receipt of the handset.

We do not offer technical support for data services (ie configuration of computer) however full technical support is provided for all other services.

Soiled undamaged items are subjected to a £50 cleaning charge.

Replacement Charges (applicable if an item is not returned or item is damaged upon return)

Handset – £1,000

Waterproof Case – £100

Leather Case – £50

Battery – £100

Antenna – £400

Mains Charger – £100

Solar charger – £300

Please note: Prices do not include VAT

Cancellation policy:

1. Rentals cancelled less than 7 business days prior to the rental start date are eligible for a 50% refund of the total rental cost.2. Rentals cancelled after mid-day 2 business days prior to the rental start date or after the equipment has been dispatched are not eligible for a refund.3. Unused pre purchased minutes*/MBytes** are non refundable.

Callmonitor Limited, Registered Office: 207 Regent St., London W1B 4ND, UK. Registered in England & Wales Company No. 03844878, VAT No. 743 9799 71 All prices quoted exclude VAT and sales tax.
Please note that satellite telephones require a direct line of sight from the antenna to the satellite. Therefore, phones do not work inside buildings or vehicles unless used with an external antenna. Service in outdoor locations with trees, hills, mountains, buildings or other similar structures or geographical features may impair or prevent the use of satellite communication equipment. Please note that text messaging service on satellite phones may not be possible to and from terrestrial mobile phones. Also some telephone networks may block calling satellite telephones. If this is the case we may be able to offer alternative ways of calling the satellite networks.
Some countries have restrictions or regulations (such as permits or licenses) for use or possession of satellite equipment, as such Customers are recommended to contact the Embassy, High Commission or Trade Commission of the destination or transit countries or territories, prior to entry into any country or territory.
Satellite phones cannot call emergency service numbers such as 911, 112 and 999. Users are advised to obtain geographic telephone numbers for services they need before their journey. As an exception satellite phones can access 911 when located in the United States of America.
Using Iridium services in Russia requires registration before entry, for details please see this pageInmarsat Services are no longer available in India