-Delivering quality service to customers via efficient and accurate processing while projecting a professional and warm image in all interpersonal dealings.-Ensuring that there is water tight cash controls in place at all times.-Ensuring that Branch System Uptime is maintained and system admin functions.

KEY ROLES & RESPONSIBILITIES

-Observations of queue time and length and taking action as needed to capacities serving counters and/or managing customer traffic.-Ensure that branch premises and banking hall are maintained to the specific standard.-Manage or recommend workflow changes for greater efficiency.-Resolving investigations and enquiries initiated by customer enquiry to the specified standard.-ATM custodian-Ensure ATM account is reconciled and outstanding items fully explained-Key custodianship responsibilities-Management of vault cash holding-Dual vault custodianship-Process all outward clearing cheques and ensure the clearing account is reconciled and zerorised daily.-Payments are made in accordance with customer mandates and call back for qualifying transactions.-Safe custody of outward clearing cheques-Maintaining proper records of outward/inward returned cheques-Prepare outward caution notices and ensure proper record of inward caution notices-Validation of teller transactions-Ensure branch system link is up and running at all times-Ensure all systems updates are carried out in due time.-Effective back up to Branch Operations Manager

QUALIFICATIONS & SKILLS

-B.Sc University Degree (2:2 Minimum)-Good Aptitude-Good analytical skills-Good communication and interpersonal skills-In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure they have completed the mandatory NYSC programme. A

discharge certificate will be required as evidence of completion of the programme. Where an excemption has been granted, a certificate will also be required.

HOW TO APPLY

To apply visit the link below, and enter as keyword ‘Teller Services Manager’.

For more details click link: http://www.standardchartered.com/careers/job-opportunities/global-job-search/en/index.html