Win64/patched.a malware in Windows 7 64-bit

I just joined this forum because I have had the win64/patched.a for a while and AVG manual removal tool doesn´t work at all.

Maybe this is linked to the fact that F8 restart doesn´t work either I had to use msconfig method.

Sorry if I am repeating the same thread, I´ve seen you´ve dealt with this virus before, but I am not sure if what worked in other cases will work on mine because I´ve tried all the methods suggested in other websites and it isn´t helping.

From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by a malware removal helper.

Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.

If you have already asked for help somewhere, please post the link to the topic you were helped.

We try our best to reply quickly, but for any reason we do not reply in two days, please reply to this topic with the word BUMP!

Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

Select "Computer" and find your flash drive letter and close the notepad.

In the command window type e:\frst.exe and press EnterNote: Replace letter e with the drive letter of your flash drive.

The tool will start to run.

When the tool opens click Yes to the disclaimer.

Place a check next to List Drivers MD5 as well as the default check marks that are already there

Press Scan button. It will do its scan and save a log on your flash drive.

Close out of the message after that, then type in the text services.exe in to the "Search:" text box. Then, press the Search file(s) button, just as below:
When done searching, FRST makes a log, Search.txt, on the C:\ drive or on your flash drive.

Type exit in the Command Prompt window and reboot the computer normally

FRST will make a log (FRST.txt) on the flash drive and also the search.txt logfile, please copy and paste the logs in your reply.

F8 is not working, I tried pressing it repeatedly and also holding it down. Then, my computer shut down and it started a startup repair fix that is taking ages. Any suggestions on how to get to the system recovery options?

Attached Files:

Please download attached fixlist.txt at the bottom of this post body, and save it to your flash drive in the same location as FRST.exe. Make sure it maintains the same name, otherwise the fix will fail.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

Now, please enter System Recovery Options then select Command Prompt.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

Very Important: Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Please visit here if you don't know how.

WARNING: Combofix will disconnect your machine from the Internet as soon as it starts

Please do not attempt to re-connect your machine back to the Internet until ComboFix has completely finished.

If there is no Internet connection after running ComboFix, then restart your computer to restore back your connection.

Running ComboFix:

Double click on ComboFix.exe & follow the prompts.

When ComboFix finishes, it will produce a report for you.

Please post the report, which will launch or be found at "C:\Combo-Fix.txt" in your next reply.

Troubleshooting ComboFix

Safe Mode:

If you still cannot get ComboFix to run, try booting into Safe Mode, and run it there.

(To boot into Safe Mode, tap F8 after BIOS, and just before the Windows
logo appears. A list of options will appear, select "Safe Mode.")

Re-downloading:

If this doesn't work either, try the same method (above method), but try to download it again, except name
ComboFix.exe to iexplore.exe, explorer.exe, or winlogon.exe.

Malware is known for blocking all "user" processes, except for its whitelist of system important processes such as iexplore.exe, explorer.exe, winlogon.exe.

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

Attached Files:

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt

start
C:\Windows\Installer\{35c05d2c-79fd-56ea-11d6-425a2596017e}
end

Click to expand...

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

Now, please enter System Recovery Options then select Command Prompt.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

When the file has been saved, go to your Desktop and double-click on ccsetupxxx_slim.exe
Follow the prompts to install the program.

Double-click the CCleaner shortcut on the desktop to start the program.

A prompt will ask you if you want CCleaner to do a check to see what cookies it needs to keep. Allow that operation.

On the Cleaner tab, click on Run Cleaner on the bottom-right to run the program.

Important: Make sure that ALL browser windows are closed before selecting Run Cleaner, or it will ask if you want the program to close them for you (when you do this, all unsaved data may be lost in the browser).

Caution: Only use the Registry feature if you are very familiar with the registry.Alwaysback up your registry before making any changes. Exit CCleaner after it has completed it's process.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

The tool will open and start scanning your system.

Please be patient as this can take a while to complete depending on your system's specifications.

On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

When asked, allow the ActiveX control to install, or it will ask to download an installer. Please do so an install it.

Click Start or wait for the scanner to load.

Make sure that the options Remove found threats and the option Scan unwanted applications are checked.

Click Scan (This scan can take several hours, so please be patient)

Once the scan is completed, there are a couple of things to keep in mind:

1. If NO threats were found, allow the scanner to Uninstall on close and then close the Window.

2. If threats WERE detected, click on List of Threats Found, Export to Text File...save it as ESET-Scan-Log.txt. Click the back button/link, put a checkmark to Uninstall Application on Close and then close the window.

Done! Explorer is working fine now, but the other problems aren´t solved. I think some parts of those programs have been uninstalled because they don´t run anymore. But that´s alright, I´ll just re-install them. The virus is gone, I think, AVG can´t detect anything. Is it gone then?