Physical Media Requests Are No Longer Supported

You can download firmware and software updates from the My Oracle Support
(MOS) web site. Previously, if your processes did not allow software downloads
from Oracle web sites, you could use the MOS web site to submit a physical media
request (PMR) in order to receive the latest software release packages. However,
Oracle no longer provides free physical media for firmware and software updates.
In addition, physical media packs for software applications or operating systems
(OSs) are no longer provided for delivery. Instead, you can now use Oracle
Software Delivery Cloud for software application and OS downloads. Due to this
change, any mention in your server documentation of PMR submissions, and how to
perform PMR submissions, is no longer valid.