OWNING

OWNING A HYUNDAI

Owning a Hyundai

Buying your Hyundai is just the beginning. We're always thinking about how to make owning a Hyundai an enjoyable, worry-free experience, throughout the whole period of your ownership.

Here, you can find all you need to know as a Hyundai owner, from where to find the perfect accessories to servicing, 5 Year Triple Care, and even how we can help if your car is involved in an accident.

As an owner, you'll also have access to MyHyundai, where you can discover exclusive offers and discounts to get the most from your car. You can also store all your car details securely in one online space. So from your car's VIN number to reminders for servicing, MOT, insurance and road tax, everything you need is just a few clicks away.

ACCESSORIES

Hyundai Genuine Accessories

Designed and approved for your car, our Hyundai Genuine Accessories are the ideal way to give your vehicle a personal touch. With a wide range available, you can create the Hyundai that's perfect for you.

Hyundai-approved, so you can be sure they won't affect your car’s warranty

SERVICE

Hyundai Servicing

At Hyundai, we take pride in building cars with award-winning reliability.
When routine maintenance or repairs are needed, we take an equal pride
in making sure you enjoy prompt, professional service at your Hyundai dealer.

Servicing Costs Made Clear

The Hyundai Fixed Price Service Plan is designed to take care of all your scheduled servicing needs over the first three or five years of ownership*, offering an inflation proof and worry free option so you’re free to simply drive your Hyundai.

Hyundai Service Promise

By choosing Hyundai servicing, you'll also have the reassurance of our Hyundai Service Promise.

On Arrival we will:

Attend to you promptly

Agree the work to be carried out and provide a fully inclusive quote

Agree a time when your vehicle will be ready to pick up

During the day we will:

Ensure that only appropriately trained Hyundai technicians carry out work on your vehicle

Check for any updates recommended by Hyundai and perform these free of charge

Provide a professional recommendation if we identify any parts that require replacing, about whether they should be replaced immediately, or at which point in the future they should be re-checked

Only ever replace additional parts with your permission

Use genuine Hyundai parts, which all carry a two year, unlimited mileage warranty*

Call you to confirm when your car is ready

*Parts fitted during awarranty repair have a warranty duration equal to the remaining period of the vehicle warranty.

On collection we will:

Explain the invoice to you to ensure you understand the work that has been carried out

Following your visit we will:

Do everything we can to call you within three days of your visit, in order to monitor customer satisfaction and to continually improve the service we offer you

Regular Checks

Spend a few minutes regularly looking after your Hyundai, and it will give you the best possible performance, fuel economy and safety.

Key things to check are:

Oil

Brake fluid

Windscreen wash

Make sure their levels all sit between the minimum and maximum points, and that you can't see any leaks.

Tyre pressure

Tyre tread

Check tyres when they're cold – the correct pressures can be found inside the driver's door or in your service book.

Don't forget to inspect tyre tread regularly too. The legal level for tyre tread is 1.6mm, taken at 3 points across three quarters of the width of the tyre. Apart from being dangerous, an illegal bald tyre is liable for a maximum fine of up to £2500 and 3 penalty points per defective tyre.

If you need assistance, please visit your Hyundai dealer who'll be happy to check for you.

5 YEAR WARRANTY

5 Year Unlimited Mileage Warranty

Pioneering Peace of Mind

From the production line to the showroom and beyond, the passion and belief we have in the quality of our products mean we can offer an aftercare package to match.

In 2002 we were the first car manufacturer to introduce a 5 Year Warranty. Today, we are still the only car manufacturer to offer an unlimited mileage* guarantee for this period, as standard on all of our passenger cars.

Not content with the best warranty in the industry, on the 1st July 2011, we made it better by including 5 Year Roadside Assistance and 5 Years of Annual Vehicle Health Checks, offering you unlimited miles of stress free motoring.

5 Year Unlimited Mileage Warranty*

A 5 year, manufacturer-backed Unlimited Mileage Warranty, so you can drive with complete peace of mind at all times. In addition, the bodywork is covered by up to 12 years' Anti-perforation Warranty. Visit our 5 Year Warranty page for more details.

GENUINE PARTS

Hyundai Genuine Parts

When your Hyundai is built, it's made from steel from our own plants, so we can be sure of its quality. And only Hyundai parts are produced to the same exacting standards as those originally fitted.

By insisting on genuine Hyundai replacement parts, you can ensure there is no compromise when it comes to quality, safety and reliability. You'll also benefit from a comprehensive warranty on every part used.

ACCIDENT & INSURANCE

Hyundai Accident Aftercare

We can't stop accidents happening. But we can be there to relieve some of the stress with free help, support and expertise. If your Hyundai is involved in an accident or stolen, simply call us first on 0330 100 3124 and we'll take care of everything.

With free Hyundai Accident Aftercare, we will:

Recover your vehicle and help you get home after an accident

Liaise directly with your insurer to process your claim, saving you the hassle and stress

Make sure your vehicle is repaired at a Hyundai-approved repair centre, using genuine Hyundai parts

Arrange repair estimates, approval and claim forms

Arrange a free courtesy car while your Hyundai is being repaired, and deliver your car back to you when it's ready

If you think all car insurers are the same, maybe it's time to think again.

Most insurers won't promise to repair your vehicle at a Hyundai approved accident repair centre, or return it back to its pre-accident condition by fitting 100% Hyundai genuine parts. But with Hyundai Insurance it's guaranteed. So you can continue to enjoy safety, peace of mind and the excellent Hyundai driving experience you're used to.

Free courtesy car

24-hour free accident recovery

Cover to drive a courtesy car whilst your vehicle is having a scheduled service or being repaired following an accident

MYHYUNDAI

At Hyundai, we never stop thinking about new ways to improve your owning experience, which is why we’ve developed MyHyundai. It’s your portal to a world of exclusive offers and a secure area where your important car details are stored. You can also set automatic reminders for servicing or road tax and keep up to date with the latest Hyundai news.

Please contact your local Hyundai dealership and they will be able to order one for you. They will also be able to advise you of the cost as well and how long it will take to arrive.

Do I get roadside assistance with my vehicle

All new Hyundai vehicles come with the 5 Year Triple Care package. This includes Five Years Unlimited Mileage Warranty cover, five years' roadside assistance and five years of annual vehicle health Checks.

Your local Hyundai dealership has full details, or you can view the Triple Care package here.

When will the latest model be available

You can opt in to Keep me Updated, and we will let you know as soon as launch dates and vehicle specification are available. Alternatively, keep viewing the website or our Facebook page for more information.

How can I join the MyHyundai owners website?

MyHyundai was launched in 2011 and all new car owners from January 2011 to date are invited to join our owners website. If you haven’t received an invite or you own a Hyundai and would like to join MyHyundai please send your name, address and registration details to myhyundaienquiries@hyundai-car.co.uk. We aim to respond to your email within 48hrs, Monday-Friday.

I would like to join MyHyundai but my car was registered before January 2011 (or I bought my car used), how do I join?

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