Turning around patches based on your feedback is absolutely a goal for us. Major content and updates will be a bit behind due to localization needs, but we have a team dedicated to turning around fixes for our communities needs without waiting on any other markets.

Once we launch TERA in NA our communities needs will be different than other territories and we want to ensure we are ready to react.

This is just a beginning, it is far from final. We have much of the functionality of the old forums planned and being worked on.

Adding more avatars to select from is high up on the list. So is editing, previewing, and polls. Font sizing and colors are in but we're going to limit some of the color selections to a minimum to prevent abuse (camouflaging text, for instance). Also, we do plan to set an En Masse staff post color, probably a blue. Two things that won't be returning include multiple font options and signatures.

En Masse Entertainment is thrilled to announce TERA's official release date to its dedicated community! Following a series of closed beta tests and an open beta test, TERA will launch in North America on:

May 1, 2012

TERA will be available in Standard and Collector's Editions at retail and online stores. TERA's retail version will be distributed by Atari. We'll reveal details of each edition's contents in February.

We have a lot planned for TERA before its May 1 launch, the most immediate being its first closed beta test! If you haven't visited the TERA Beta Sign-Up yet, point your browser to the TERA website to enter your email address for a chance to test TERA before it releases. You'll also be signed up to receive important TERA news from En Masse Entertainment. Also, if you participated in one of TERA's previous tests or won one of our contests, you'll be invited to join in all TERA beta tests! We'll be introducing more ways to be invited to TERA's closed beta tests in the coming weeks.

Get the latest TERA developments as they happen! Visit TERA on Facebook, Twitter, and Google+ and follow us to receive game news moments after it's posted. You can also subscribe to En Masse Entertainment's YouTube channel to be notified when we publish new TERA videos!

January has barely begun, and we still have lots in store this month, including more details about TERA's beta tests. We'd like to thank the fantastic TERA community for their dedication and passion. If you're visiting us for the first time to read TERA's release date announcement, you've chosen a great time to be a part of the TERA community! Jump onto the official forums and join us for the ride!

It's been the most-asked question since we first debuted TERA: "Where do I sign up to test the game?" The answer is right here on the official TERA website!

Today we're proud to announce we've launched our TERA Beta Sign-Up, the next step toward TERA's launch this spring. TERA's beta tests, originally called preview events, will start off with closed phases requiring invitations to each session and will end with an open beta test accessible by everyone just before TERA launches. To add yourself as a potential TERA beta tester during the closed beta tests, you'll need to sign up.

It's been the most-asked question since we first debuted TERA: "Where do I sign up to test the game?" The answer is right here on the official TERA website!

Today we're proud to announce we've launched our TERA Beta Sign-Up, the next step toward TERA's launch this spring. TERA's beta tests, originally called preview events, will start off with closed phases requiring invitations to each session and will end with an open beta test accessible by everyone just before TERA launches. To add yourself as a potential TERA beta tester during the closed beta tests, you'll need to sign up.

We're proud to announce that TERA is now available for pre-order on the En Masse Entertainment store! Pre-ordering will grant access to all of TERA's five closed beta tests and allow players to retain their characters and their progress for the duration of the closed beta period from February to April. Interested in learning more about the beta tests? Check out TERA's beta test schedule!

Pre-ordering from the En Masse Entertainment store also rewards players with the White Stallion, a unique mount, in addition to a level 10 City Wheel Earring, a level 35 Seren's Sand Ring, the ability to create a character and reserve its name before launch, and access to the exclusive Head Start play period over the weekend prior to TERA's launch on May 1.

In addition to a standard edition, TERA will be available in two collector's editions as well â€”a traditional boxed edition and a digital download. Both will grant players unique in-game items, including the Regal Frostlion Mount for in-game mounted travel, and two equippable items: the level 15 Velik's Bloodstone Necklace and the level 40 Shakan's Bloodstone Necklace.

Available in limited quantities, the physical Limited Collector's Edition will include collectable items such as a Letter of Marque, a canvas world map, a field guide, a Valkyon Federation-issued compass, and a game soundtrack. All versions of TERA include 30 days of game time. Also, players who subscribe to TERA for three, six, or twelve month intervals will receive inaugural pricing. These reduced rates won't be available after May 1 when subscriptions begin so lock yours in before it's too late!

TERA can also be pre-ordered from major retailers including Best Buy, GameStop, Walmart, Target, and Amazon. Visit our pre-order page for more details.

We look forward to seeing you in TERA's first closed beta test starting February 10!

Over the last few months, weâ€™ve been working behind the scenes to provide a new, optimized web experience for TERA. Our goal is to provide an easy and intuitive all-in-one system where users can create, access, and manage web and game features. To that end, we are excited to launch our new online platform in anticipation of TERAâ€™s imminent beta tests and launch on May 1!

Letâ€™s introduce whatâ€™s new! Weâ€™ve entirely revamped TERAâ€™s website and are building new forums to match. As part of the new TERA experience, weâ€™ve optimized our account system to easily manage your profile and settings. Your En Masse account will be tied to your email address, and will manage your game accounts, public identity, support tickets, store purchases, communication preferences, security preferences, and more. Weâ€™ve also launched our Customer Support knowledge base which will serve as your go-to place for questions about TERA, your En Masse account, and more.

If you already made a TERA-Online.com account, we have migrated your account credentials and information. Please login to your account to review and update your account information in the new account system. If youâ€™ve forgotten your credentials, click â€œProblems logging in?â€ on the login screen, and we will send you directions to help you access to your account.

Weâ€™re working to bring the new forums online as quickly as possible; please pardon our dust as we finish construction. In the meantime, join us on TERAâ€™s Facebook and Twitter pages where weâ€™ll be devoting extra attention and making sure that youâ€™re kept up to date on the latest developments and able to discuss them with the rest of the community. Although we anticipate the new forums will be live in the next few days, weâ€™ll keep you updated on our progress should an extended downtime become necessary. Thank you for your patience!

From all of us here at En Masse Entertainment, we welcome you to TERAâ€™s new home online and we look forward to rolling out new updates and features to our online platform as we near TERAâ€™s launch on May 1!

Do you miss challenging gameplay? Skill-based gameplay? Rewarding gameplay? Are you longing to get excited about an MMO again? Louderâ€”we canâ€™t hear you! You should be shouting at your monitor, â€œHell, yes!â€

Welcome to the MMO-FO movement. We reject boring, easy-mode, childish MMORPGs. We hate no-skill tab targeting, repetitive attack rotations, and mindless grinding. We want a game that requires player skill, a game that rewards mastery, and a game that actually challenges us. That game is TERA.

To celebrate the upcoming launch of this innovative game, En Masse Entertainment is debuting a new series of videos throughout the closed beta period. This video series, starring mixed martial arts legend Bas Rutten, brings the concept of action combat to life as only Bas can. To get you started on the road to being an MMO-FO, watch our first video right here.

We're proud to announce that TERA is now available for pre-order on the En Masse Entertainment store! Pre-ordering will grant access to all of TERA's five closed beta tests and allow players to retain their characters and their progress for the duration of the closed beta period from February to April. Interested in learning more about the beta tests? Check out TERA's beta test schedule!

Pre-ordering from the En Masse Entertainment store also rewards players with the White Stallion, a unique mount, in addition to a level 10 City Wheel Earring, a level 35 Seren's Sand Ring, the ability to create a character and reserve its name before launch, and access to the exclusive Head Start play period over the weekend prior to TERA's launch on May 1.

In addition to a standard edition, TERA will be available in two collector's editions as well â€”a traditional boxed edition and a digital download. Both will grant players unique in-game items, including the Regal Frostlion Mount for in-game mounted travel, and two equippable items: the level 15 Velik's Bloodstone Necklace and the level 40 Shakan's Bloodstone Necklace.

Available in limited quantities, the physical Limited Collector's Edition will include collectable items such as a Letter of Marque, a canvas world map, a field guide, a Valkyon Federation-issued compass, and a game soundtrack. All versions of TERA include 30 days of game time. Also, players who subscribe to TERA for three, six, or twelve month intervals will receive inaugural pricing. These reduced rates won't be available after May 1 when subscriptions begin so lock yours in before it's too late!

TERA can also be pre-ordered from major retailers including Best Buy, GameStop, Walmart, Target, and Amazon. Visit our pre-order page for more details.

We look forward to seeing you in TERA's first closed beta test starting February 10!

Hi
i have tried several times to buy the pre order and have no success im in mexico and trying with my american express, i have even called American express to check if it was them holdin the payment and it wasnt the checked and no problem at all, any help with this?

Eager to get your hands on TERA before its launch this coming May? We've got you covered with plenty of opportunities to do just that! TERA's beta test schedule spans from February to April and includes closed beta tests, an open beta test, and the newly-announced Head Start play period.

Closed Beta Test 1: February 10 â€“ 12

Closed Beta Test 2: February 24 â€“ 26

Closed Beta Test 3: March 9 â€“ 11

Closed Beta Test 4: March 23 â€“ 25

Closed Beta Test 5: April 6 â€“ 8

Open Beta Test: April 19 â€“ 22

Head Start: April 28 â€“ May 1

We will be hosting five closed beta tests for TERA starting February 10, each lasting about 60 hours from Friday at 12:00 PM PST to Sunday at 11:59 PM PST of that week. Those who have signed up for beta have a chance to be randomly selected to participate in single events. Players who pre-order TERA will gain access to all five closed beta tests and be allowed to retain their characters and their progress for the duration of the closed beta period.

TERA's open beta test starting on April 19 will be open to all who sign up. Finally, the Head Start is an event exclusively for players who pre-order TERA, taking place the weekend before TERA's launch on May 1. There will be no non-disclosure agreement (NDA) during any of these events so feel free to screenshot, film, and write about your experiences and share them with your friends and guildmates!

Will this be a function later on? Or will more Avatars become available with time?

The plan right now is to only allow pre-set avatars as defined by us. We may look into integrating avatars based on your in-game characters at a later date, but completely-custom avatars are not a feature we plan on implementing.

I like how general your title to this thread is, so I'm going to borrow it to add something else that doesn't fit into the thread that I created.

We will be doing a style pass. There are issues where the style that was implemented is a bit out of alignment with what was designed.

Also, please feel free to create new threads for new issues. It's a lot easier for us to notice your issue if you give it a new thread rather than adding it to someone else's thread. As long as it's not a duplicate, you won't get any complaints from us!

We are monitoring the name situation and have some ideas if it is a problem. By the way we name characters in TERA a bit different to hopefully allow for more diversification and combos of names. Essentially you are allowed to put two periods in your name. For example...

Hello TERA community! My name is Evan "Scapes" Berman and I am the Senior Community Manager here at En Masse Entertainment. Here is a brief background blurb about me originally penned many moons ago:

"Evan began his gamer life with an Apple IIC playing memorable two-tone titles held on floppy floppies. First embarking online while ISPs still charged per minute and Geocities was Facebook, it was only natural that his love of multiplayer would later translate into a position at Flagship Studios, taking him away from advertising firm Crispin Porter + Bogusky and across the nation to join a new industry. Originally a Hellgate: London fansite operator, he used his official role of Community Manager to liaise between players and developers for the improvement of the game. Most recently, he explored the free-to-play realm, participating in the launch of THQ*ICEâ€™s Dragonica Online and championing its social media outreach. He is elated to be a member of the En Masse Entertainment powerhouse working on an MMORPG as beautiful and immersive as TERA."