Privacy Policy

What is this policy for?
This privacy policy sets out how St Neots Town Council* and The Priory Centre collects, manages and stores data in line with the General Data Protection Regulations (GDPR) and the Data Protection Act 2018 and other legislation relating to personal data and rights.

GDPR is designed to create common privacy requirements across the EU.

St Neots Town Council and The Priory Centre takes a proactive approach to privacy and ensures the necessary steps are taken to protect individuals’ personal data.

Your Personal Data
Personal data is information which enables identification (for example name, email address, postal address and phone number). Personal information you provide to St Neots Town Council and The Priory Centre will be processed and stored so that it is possible to contact you and respond to your enquiry. Your personal information will not be shared with any third party without your prior consent.

St Neots Town Council and The Priory Centre's Right to Process Information GDPR Article 6 (1) (a) (b) and (c):"Processing is with consent of the data subject or processing is necessary for compliance with a legal obligation or processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract."

Other data controllers the Council works with:
We may need to share your personal data with other tiers of local government and contractors so that they can carry out the responsibilities to the Council.

Your Personal Data Security
St Neots Town Council and The Priory Centre takes care to ensure the security of personal data. We make sure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure.

We will only keep your data for the purpose it was collected for and only for as long as is necessary to deal with your request, after which time any personal data will be deleted or securely disposed of.

Your Rights

Access to Information
You have the right to request copies of the information St Neots Town Council and The Priory Centre stores about you. You can do this by contacting us to make a formal request for copies of the information. You will be required to provide proof of identity.

Personal Information Correction
If you believe that the information we have about you is incorrect, you may contact us to formally request your personal data is updated so that we can keep your data accurate.

Information Deletion
If you wish St Neots Town Council and The Priory Centre to delete the information about you, please contact us to formally make this request.

To Sum Up
In accordance with the law, we only collect a limited amount of information about you that is necessary for correspondence, information and service provision. We do not use profiling; we do not sell or pass your data to third parties. We do not use your data for purposes other than those specified. We make sure your data is stored securely. We delete all information deemed to be no longer necessary. We constantly review our Privacy Policy to keep it up to date in protecting your data.

Complaints
If you believe that your personal data is not being processed for the purpose it has been collected or you have a complaint regarding the way your personal data has been processed you may state your concerns directly to our Data Protection Officer by using the following email link data.protection@stneots-tc.gov.uk or the Information Commissioners Office (ICO) by visiting make a complaint or their helpline on 0303 123 1113.

* As of 29th May 2018 the following websites come under the ownership of St Neots Town Council and The Priory Centre: stneots-tc.gov.uk, visitstneots.co.uk, thepriorycentre.com, mayorofstneots.co.uk, stneotsawards.co.uk, stneotsawards.com, theeatonscentre.co.uk, visitstneots.com and sntc.co.uk.