Fuel reward FAQs

Anyone aged 18 and over who has purchased a single annual car insurance policy through Confused.com between 2nd April 2019 and 31st May 2019. This offer is not available in conjunction with any other offer, including third party cashback sites. If car insurance is purchased through Confused.com via a cash back site and an application is also submitted for the fuel offer, only the fuel offer will be rewarded. Purchases made through Confused.com via Nectar, uSwitch, Money.co.uk, Clearscore or any other affiliate partner shall not be eligible for the Offer.

Once you have purchased a single annual car insurance policy through Confused.com, complete our Fuel Reward Application. We’ll then verify your purchase and if successful send you an email containing everything you need to redeem the fuel reward. As we need to verify your purchase with your provider, this could take up to 90 days. Applying using the correct provider and policy number may help us to approve your claim quicker.

Once we’ve verified your purchase, you’ll be sent an email containing a link to Texaco Star Rewards and your unique code. Once you’ve clicked the link in your email, sign up to Texaco Star Rewards. You must do this within 30 days of receiving the email. You’ll then receive a verification email from Texaco that will confirm your registration and give you instructions to follow to complete your sign up.

Texaco vouchers are exchangeable at any Texaco service station in the United Kingdom as payment for fuel, shop products or car wash up to the value stated on the voucher, or as part payment for fuel, shop products or car wash of a higher value on payment of the difference. For more information visit www.starrewards.co.uk/contact

You don’t have to spend a minimum amount at a Texaco service station to use the vouchers. However, if you use a voucher for a purchase that amounts to less than the value of that voucher, no change will be given.

Star Rewards is the loyalty scheme that makes every visit to a Texaco service station more rewarding.

You can collect points quickly and easily and then exchange them for great rewards. When you use your Texaco Star Rewards card you’ll get 1 point for every litre of fuel, and with Texaco Star Rewards, 500 points is worth a £5 voucher. For more information please visit www.starrewards.co.uk.

After registering with Star Rewards, you’ll receive a welcome letter containing your Star Rewards Card to allow you to start collecting points when you fill up at a Texaco service station.

Yes, existing Texaco Star Rewards members will need to log in to their Texaco Star Rewards account and enter the unique code contained in the reward email on the ‘my profile’ page under ‘promotional code’ to redeem the voucher.

Due to the unavailability of Texaco service stations in Scotland, customers with a Scottish postal address who make a qualifying purchase between 2nd April 2019 and 31st May 2019 are eligible to receive a £20 cheque alternative. You’ll still need to complete our Fuel Reward Application and we will have to verify your purchase before you receive the cheque. Once we have verified your purchase, you'll receive the cheque within 10 working days. If you'd like to, you can still select the Texaco fuel voucher but you won't be able to receive both the voucher and cheque alternative.

If it's been more than 90 days since you applied and you haven't received an email containing more details about how to claim, please email us at communications@confused.com and we'll look into this for you.

If you have an electric vehicle and have made a qualifying purchase between 2nd April 2019 and 31st May 2019, you are eligible to receive a £20 cheque alternative. Please email communications@confused.com for more information.

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