everything HelpDesk® Internationalization

everything HelpDesk by GroupLink® features key integration with your infrastructure,
whether it be Novell®, Microsoft® or Linux®, eHD™ has the integration you need to make the most of
your technology and lower your total cost of ownership. eHD's integration Points:

Whether you use eDirectory™, Active Directory®, or Apple® Open Directory, everything
HelpDesk uses LDAP to authenticate to the database, ensuring instant user authentication
from a central repository. No more need for two separate user directories.

Eliminate the need for redundant calendaring and email notifications. Schedule tasks and appointments
from within the Help Desk that post directly to the GroupWise® or Outlook® calendar. Automatically send GroupWise, Exchange or other SMTP email notifications
of ticket updates with eHD's email integration.
This powerful email integration also allows you to directly convert emails to tickets.

Experience the first ZENworks 10 integrated service desk solution, everythingHelpDesk. The help desk features integration
with this powerful and effective software and hardware asset management solution. With this integration you can search ZEN assets
directly from help desk tickets, run and save reports grouped by ZENworks assets, tie ZEN assets to help desk tickets, and more.