A minimum length stay restriction applies on the date you have selected for this hotel. If your travel dates are flexible you need to adjust your stay dates to book this hotel as the hotel requires more than one night to be booked on the date selected.

Explore Hotel

Best Western Expo Hotel is located only 4 minutes away from Sofias International Airport. You can find it right in the heart of Bulgarias capital Business District right and across Sofias leading International Exhibition center with direct access to the Metro line.

We can offer every guest fully renovated luxurious guest rooms, equipped with HD TV and complimentary coffee or tea making facilities.

Enjoy our elegant restaurant or a relaxing sophisticated supper in the open-air summer garden. Our business guests can also find a fully equipped business corner, multi-functional meeting rooms and a state-of-art business lounge.

All our guests can have free shuttle to the airport and free parking. The high level of quality and service, combined with the friendly atmosphere will make your stay unforgettable. Enjoy your stay.

Facilities

Recreation

156 kilometer(s) from Plovdiv

392 kilometer(s) from Varna

0.1 kilometer(s) from Capital Fort Building, Capital Fort Business Center is a class A office building in Sofia. It is the first skyscraper in Sofia and the tallest building in Bulgaria.It has 28 floors and a surface area of 80,000 square metres.

0.1 kilometer(s) from Cez Bulgaria, Cez Bulgaria

Room

Theatre

Classroom

U-Shape

Boardroom

Banquet

Have an enquiry? Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating:Based on 197 traveller reviews

36

95

43

9

14

A wonderful relaxing place to be

05/08/2017524magrietk, Baviaanskloof, Willowmore

We enjoyed the outside garden where we were able to relax after a busy day. It was very hot in July. The wall sockets and fast internet facilities outside enabled us to do a lot of office work. It was...more

We enjoyed the outside garden where we were able to relax after a busy day. It was very hot in July. The wall sockets and fast internet facilities outside enabled us to do a lot of office work. It was the only hotel we stayed in during our 14 day trip through Europe which offered these facilities. Five stars for that alone! Reception desk staff were very friendly and helpful. The hotel was busy and the staff tried their best to be of service to everyone. Everything was super clean. We did not have great linen on the bed. A single bed-duvet for a double bed and only one cushion each. Apparently we could have asked for other bedding. But why not the correct bedding from the start? Otherwise this hotel can be recommended. The best smokers facility in any hotel outside too. All people were treated with respect.less

Owner Response

Hotel Expo B, Front Office Supervisor at Best Western Expo Hotel, responded to this review

Dear Valuable guest,
Thank you for contacting the Best Western Expo Hotel regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay.
It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.
We know you have many choices when it comes to lodging and we hope you will continue to choose Best Western Expo Hotel for your future travel needs.
Sincerely,
Hotel Expo Team

It is ok

02/08/2017ProjectTR, Amsterdam, The Netherlands

It is just ok place to stay one night. Lobby is not designed for business conversation, bar is not open 24h. Restaurant was good.
Rooms were ok however bathroom could be cleaned better and we were mi...more

It is just ok place to stay one night. Lobby is not designed for business conversation, bar is not open 24h. Restaurant was good.
Rooms were ok however bathroom could be cleaned better and we were missing couple of personal stuff in bathroom - we had our own luckly.
Price/quality/location comparison - it is ok, but do not expect too much.less

Owner Response

Hotel Expo B, Front Office Supervisor at Best Western Expo Hotel, responded to this review

Dear ProjectTR,
Thank you for contacting the Best Western Expo Hotel regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay.
It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.
We know you have many choices when it comes to lodging and we hope you will continue to choose Best Western Expo Hotel for your future travel needs.
Sincerely,
Hotel Expo Team

Horrible heat and management not in hurry to do something

26/06/2017Michael P, Prague, Czech Republic

When the heat rises to 30-35 degrees during the day and air conditioning is working just as fun management took it's time. Following the repeating complaints they told it will take them few days to re...more

When the heat rises to 30-35 degrees during the day and air conditioning is working just as fun management took it's time. Following the repeating complaints they told it will take them few days to repair the system. In addition there is no possibility to open any windows in the rooms, what made the room during the day feel like a heated oven (and during the night an over heated a bit less).
The staff did their best to communicate it nicely to the guest, but it is not in their power to fix the air conditioner and the management probably doesn't care.
less

Owner Response

Hotel Expo B, Front Office Manager at Best Western Expo Hotel, responded to this review

Good Mornign dear Michael.
First of all, I would like to thank you for your review. It is important every comment to us, as this is the only way to improve the service.. The major problem with the air condition is now fixed and i do hope, you will come back and give us the chance to do better.
I remain at your disposal,
Warm regards,
Stanislava Doychinova
Front Office Manager
e-mail : fom@hotelexposofia.com

Great Hotel and Front Desk Staff - Lousy Restaurant Staff!

23/06/2017Aidan S,

I overnighted in Sofia one day earlier this week. The rooms are great - immaculate, well appointed, good WIFI, nice views, comfortable beds, etc. The front desk personnel who were there when I (and ...more

I overnighted in Sofia one day earlier this week. The rooms are great - immaculate, well appointed, good WIFI, nice views, comfortable beds, etc. The front desk personnel who were there when I (and several college students) checked in and out were GREAT - Nikolai Nikolaev and Aneliya. I mostly dealt with Nikolai during check-in, as well as the next morning when I was getting maps and information for walking around Sofia. He was SO helpful, kind, and respectful. Aneliya was the same way - especially the next day when I discovered I no longer had my adapter plug for European outlets. Nikolai lent me one of theirs so that I could charge my phone while waiting for the taxi, and Aneliya had the housekeeping staff check my room for the very small adapter - they found it!! The rooms are WONDERFUL and Nikolai and Aneliya made my stay near perfect.
The restaurant staff, however, on the night that I dined there with three colleagues (Monday, June 19), was NOT great. *Peter* and *Tsvetan* were rude, disrespectful, and unprofessional; they assumed stereotypes of Americans and overtly treated us as that stereotype (even though we'd been working in Bulgaria for almost four weeks, and I had picked up a fair amount of the language), and they behaved like rude, petulant children when we were settling the bill. I have never been treated so rudely and unprofessionally by restaurant staff. I understand that separating checks isn't a standard thing in Europe (although MANY places will do so without any annoyance or eye roll), but when a dinner bill is brought for four people, and we're all staying in different rooms, and all were planning on paying by different methods, they shouldn't have been surprised we asked for individual bills. I tried to explain that we were all in different rooms and that some of us had cash and others didn't, etc. We very kindly and respectfully asked if we could get separate checks and if a bottle of wine could be split among two of them - before the wine question was even out of my mouth, I was interrupted, and told "No, we do NOT split items!" It went on from there - with one of them pounding on the computer touch screen, muttering under their breath in Bulgarian, implying that they could tell we were Americans by the way we were acting, etc.
I filled out my hotel comments card accordingly - giving high marks for the hotel rooms, front desk staff, food, etc., but letting them know in no uncertain terms that the restaurant staff that evening was some of the worst I have ever experienced - in American and abroad. less

Owner Response

Hotel Expo B, Front Office Supervisor at Best Western Expo Hotel, responded to this review

Dear Aidan S,
Thank you for contacting the Best Western Expo Hotel regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay.
It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.
Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Best Western Expo Hotel for your future travel needs.
Sincerely,
Mila Georgieva
Front Office Supervisor

It was hotter than hell!!

11/06/2017Andrew M,

When we arrived at our room the outside temperature was 30+ C, the room was hotter. The front desk said to turn on the AC and wait for it to kick in. Well we left the room with the AC on & came back 5...more

When we arrived at our room the outside temperature was 30+ C, the room was hotter. The front desk said to turn on the AC and wait for it to kick in. Well we left the room with the AC on & came back 5 hours later, the room was the same temperature. We laid in the room for 1 hour and couldn't take it anymore. We left and checked into another hotel. The front desk at least paid for our taxi to the other hotel.less

Owner Response

Hotel Expo B, Front Office Supervisor at Best Western Expo Hotel, responded to this review

Dear Andrew M,
Thank you for contacting the Best Western Expo Hotel regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay.
It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.
Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Best Western Expo Hotel for your future travel needs.
Sincerely,
Mila Georgieva
Front Office Supervisor