Training materials are industry-specific and job-specific.Extensive industry knowledge ensures Kellick & Associates’ programs and services are effective and feasible.Training should not and does not have to have a negative impact on sales and operations. We work with each client to develop a feasible implementation plan that makes sense for your business’ sales and operational needs.We offer customized, targeted training programs in the following areas.

Legendary Customer Care®

Leadership Training

Sales Training

Financial Management Training

Operations Training

LEAN Systems & LEAN Manufacturing

Negotiations Training

Management Training & Coaching

Change Management

Intercultural Integration

Intercultural Communication

Communication Skills

Gross Margin Management

Train-the-Trainer

Train-the-Trainer Programs

Proactive Leadership is a management and supervisory development program for the building supply industry.Customized content and delivery methods make this a very effective tool for growing your team.

Winning Negotiations – For Sales and Management or for Purchasing Agents, this program will enhance existing negotiating skills.Participants learn, practice and apply the most successful negotiating strategies and tactics.

Legendary Customer Care® (LCC) is the award-winning training program that’s helped many organizations capitalize on their service strengths to increase sales & profits.

Partners in Progress, Partners in Profit – is a training program that teaches profit and how every action has a positive or negative effect on the bottom-line.It focuses all employees on the whole business of the organization, each department’s role – and each individual’s role – in achieving success and profits.

Managing Generations assists your management team in acquiring the skills to manage multiple generations in the workforce, concurrently.Participants learn to build cooperative and productive work teams – even across generational lines.

Webinars

We offer several webinars that can be conducted live or pre-recorded. Topics can be customized for your organization's specific goals. Topics include but are not limited to ...