Podcast #6: Thoughts on User Testing From a Hacky Web Designer

This week Newman and I sit down to discuss brass tacks about user design for the coffee website that we’ve been working on. On the way there we take a large detour through the land of hacky web design. That’s right, I talk about my thought process of web design and see how my serious lack of forethought into a systematic way of approaching design allowed me to create a functional website without having to ask any of the big user testing questions.

How does this happen? Why is it bad? What can be done to fix the situation now and to avoid it in the future?