Q: Reset Bose SoundLink Wireless Mobile Speaker

If you have an Bose SoundLink Wireless Mobile Speaker and you are having problems connecting a previous paired device or even connecting to the SoundLink Speaker. Try resetting the Speaker with the following steps.

To reset the Bose SoundLink Speaker:

On the speaker, press and hold the Mute button for 10-12 seconds or until the LED Indicators Flash

The speaker should now be powered off, now press the Power button to power the speaker back on.

If the above steps did not work, please visit Bose Product Support for more helpful troubleshooting steps.

Please note: The above steps are included in the users manual for the product however, the steps are located under the troubleshooting section for poor audio quality.

Update: November 2012

If you have tried the above steps, and your Bluetooth device is still unable to connect to the Bose SoundLink Speaker, you may need to clear the Bluetooth pairing settings for the Bose SoundLink Speaker – on the device(s) you are attempting to pair the speaker with. For example, if you can not get the speaker to pair with your iPhone, you need to delete the pairing entry on the iPhone and then re-pair the speaker to the iPhone.

Since the number of devices that have Bluetooth capabilities, the particular steps to delete or un-pair a device is outside the scope of this article.

Update: Flashing Red Battery Light (January 2015)

If your Bose SoundLink Wireless Mobile Speaker’s battery indicator is flashing red, this usually means the battery has less than 20% charge, or the speaker’s battery is in battery protection mode – and is need of charging.

Battery Protection Mode

The Bose Soundlink Speaker will enter into Battery Protection mode after 24 days, if the unit is not used and/or charged during this period of time.

To resolved both of these issues is to connect your Bose SoundLink Speaker to it AC Adapter for a minimum of 4 hours of continuous charging before attempting to use the speaker.

However in some cases, the battery in your SoundLink may be defective or has reach the end of its useful life and would need to be replace. If you have attempted the above tips multiple times, you may want to contact Bose Technical Support for additional support.

Your a freaking lifesaver. I was starting to get pissed and much more I think I would have just smashed it. Stupid bluetooth light was just blinking fast as crap and wouldn’t stop. Could see it in my devices just not connect to it. This worked though so thank so much!!!

Thanks…I was racking my brain trying to get my Bose to work as it just all of the sudden would not connect. I tried resetting the memory by holding down the Bluetooth button and also deleting and re-adding the Bluetooth link to my device, but nothing worked except this solution. Bose should put this in the Bluetooth troubleshoot section…I searched and could not find it. Thank you.

When I power my soundlink on it gets stuck in “pairing mode”. The Bluetooth light continually blinks and the message on my iPhone is make sure device is powered on. I have reset my soundlink several times. No luck. I have removed the battery several times, no luck. ..????

I had the same problem. Solution: 1. Reset the speaker holding mute for 12 seconds and turn it on 2. Go to the iPhone bluetooth setings to unactivate or delete the bose soundlink Bluetooth 3. Turn the Bluetooth off 4. Turn the bluetooth on 5. Wait 5 seconds and it will detect the speaker again

Instead of manuals, there should just be websites like this that companies like BOSE gives their documentation that users add additional help. They can also later add to these ‘live’ help document blogs. “HD-Blogs.”

I have a problem to connect my device in the soundlink wireless speaker. The bluetooth is blinking all the time. I tried to reset and still the Bluetooth is blinking. Could somebody have an idea how can I have my soundlink wireless work????

Everytime I try to connect a different device to the soundlink I have this problem. Supposedly it is meant to connect to eight devices but I have foun that you get one and then you need to reset if you wish to use another. Another exanple of BOSE hype. Disappointed.

I have problems pairing with multiple devices too. I don’t know if it’s Bose’s fault or a flaw with Bluetooth itself, but it’s quite irritating. When we first got the speaker, we paired by boyfriend’s HTC phone, my iphone 4 and an old ipod touch to it. Now we only use the itouch because the speaker has such problems switching devices. Sometimes the speaker won’t even pick up music from the itouch even if that was the last device used. This seems to happen mostly if we shut the music off on the paired device rather than on the speaker itself.

Hi Chanh, I already tried to connect 2 speakers with my Iphone 5S, the Iphone can detect both speakers, but it only can play one speakers at a time. When i search the web bout this i found this: copy from the apple website about pairing 2 speakers: “The Bose Sound Link Mini does not support “multiplay”. However both the Jambox Mini and the UE Boom do. Very easy to pair the speakers to each other and listen to a single source. The Sound Link also does not charge via a standard micro usb and does not include speaker phone capability. However, having used all 3 devices the Bose provides great sound.” “Unfortunately not with bluetooth. The only option would be the AUX in on both SoundLink Mini’s and using a splitter off your single device.” i just want to know how do you pair both speakers and play two bose’s at the same time like stereo right side & left side.. Would really need your advice on this..

Something else you can try is resetting the Bluetooth on the Soundlink by holding the Bluetooth button down for ten seconds till it beeps, as we couldn’t’ get the iPhone 5 to connect at all till we did this. And since then clearing the pairing on the phone is still required and often have to reset Bluetooth:(

Same as Tony – with four phones in the family (iPhone 4, 5, a HTC and Blackberry) yes they all work one at a time, but resetting each time is NOT IN THE MANUAL…..”can pair up to SIX bluetooth devices” is….

Tried to do the Software Update, on two computers (Macbook Air and HP Laptop) both hung for 30 minutes 🙁

Will be calling Bose during the week to see if this can be sorted

Apart from the above, Bluetooth is surprising pretty stable, with only the odd hiccup plus a very good sounding device that pumps out clearer and louder than our Tivoli Audio iSongbook

Why does Bose or iOS not tell us this little secret to make the pairing thank you for your help who ever discovered how to fix the problem I was fighting 6 hours trying to pair and thought my device had malfunctioned

Have done all those things and still unable to connect Bose to even a single computer. Have tried Win XP, Win Vista, Win 7… none of those connects to Bose. Still for example iPad, iPod and Nokia Symbian phone all connected without any problems. I am not satisfied with Bose after this experience… This expensive product should work better. Dissatisfied customer.

Hi Janne, hope this will help with your connection problem: Cannot pair the speaker with my Bluetooth device • Make sure your speaker is discoverable. Press the Bluetooth button until the Bluetooth indicator slowly blinks blue. • Make sure the Bluetooth capability of your Bluetooth device is turned on. • Make sure you select “Bose Mini SoundLink” in the pairing list on your device and that connection is confirmed by your device. • Your Bluetooth device may be out of range—try moving it closer to the speaker. • If possible, turn off all other nearby Bluetooth devices or disable their Bluetooth functionality. • Refer to the owner’s guide, help system, or technical support for your Bluetooth device to learn how it pairs with other Bluetooth devices. • Make sure your Bluetooth device supports the A2DP (stereo Bluetooth) profile. • When connecting to a PC or Mac computer, make sure that you select the Bose® SoundLink® Mini speaker as the audio output device within the audio settings menu of the device. You may need to play an audio track to finalize the connection (see the device manufacturer for detailed instructions). • Reset the speaker: Press the Mute button for ten seconds. Your Bluetooth device is disconnected and the Bose® SoundLink® Mini speaker turns off. Press the Power button to turn the speaker back on, and reconnect. got this solution on the bose soundlinkmini users manual http://worldwide.bose.com/library/assets/pdf/guides/soundlink_mini/en/owg_en_soundlink_mini.pdf

I had my Bose SoundLink Wireless Mobile speaker paired with my Windows Vista Notebook, since I upgraded to Windows 7, I simply cannot pair it again. Will try the procedure suggested here and let you know the results. Appreciated this forum, really helpful.

I tried to charge my battery but even though the charger is connected, the red light keep blinking. It is an indication that my batteries is dead? I bought my Bose soundlink Bluetooth speaker not even a year. Would appreciate if someone here can give me a clue. Thanks…

hi!… are you able to solve the problem of red light? i have the same problem, really is it the second time that happen, the first time that happened I unplugged and plugged the charger while pressing a button by button… and… the first time it worked… but.. not now

Impelled to write you with profuse thanks for explaining how to use the Bose Soundlink with my iPad mini. Half the reason I wanted the iPad was to listen to music with the Soundlink. Imagine my disappointment when the Soundlink discoverable. Bose ought to give you a commission for the headache you’ve saved their customer service. Anyway, your advice worked like a charm. Thanks for doing Bose job so much more clearly.

Hey thankyou. Was soo very frustrating. The clearing bose from my ipad and resetting helped though not the resetting of bose. Wonder why this happens though! You saved me my shop visit. Many thanks once again. Love.

A failed attempt to pair my Soundlink with a Linux Mint PC made it to be out of reach for my other devices. I even tried an unsuccessful firmware update which made it stall even more with all lights blinking and no way to close it. I was even contemplating taking it to the dealer but your trick solved my problem….phew!!!

Hi This worked for me a couple of times but now when I reset the 3 lights stay on (AUX, Bluetooths symbol and Mute symbol) and then nothing can be done. even if I reset again they flash but then stay on constant once I let go, I cant even turn it off. I tried Bose updates but it says to hold AUX til the lights flash, which doesn’t work, and when I hold MUTE it doesn’t do anything to recognise it. HELP ME PLEASE?

Same error for me too (2 diferent Soundlink Mini). It started as soon as inserted the USB servisse cable, and connected to the computer. Even before the update process started. Now both units seem to be locked!!

Hi Guilherme, I also have the same problem, try this, Reset the speaker. Press the Mute button for ten seconds, until the indicators briefly flash. Your Bluetooth device is disconnected and the SoundLink® Mini speaker turns off. Press the Power button to turn the speaker back on, and reconnect.

Alex….Having the same problem of MUTE, BLUETOOTH and AUX LED lit up the same time. Can not do anything. I leave the speaker for a few days and the LED is still there. Any solution you find. Difficult for me to find a service center around where I live. Want to know if I can DIY this myself or really need to send to service center. Thanks in advance.

• Reset the speaker. Press the Mute button for ten seconds, until the indicators briefly flash. Your Bluetooth device is disconnected and the SoundLink® Mini speaker turns off. Press the Power button to turn the speaker back on, and reconnect. • Clear the speaker memory (see “Clearing memory” on page 15). Pair the Bluetooth device and the speaker again. • Turn the power off and back on, and reconnect.

Hello Chaiyarat, I have exactly the same problem as you: the mute, bluetooth and aux LEDs are on (white light) permanently, and the speaker does not reproduce any music. Did you find any solution for this?

Happy to report that this works on the Soundlink Mini as well. I was having trouble connecting to my Mac Mini and I thought the problem was the computer, but after a reset and having the same problems with other devices, it was clear the issues were within the speaker.

Thank you so much for this, really this was a time and frustration saver!

I have a Bose Mini (wireless), purchased a couple weeks ago to go with new HP ENVY tower running Windows 08. Bose actually did include above instructions with my device. Sound quality is wonderful! But here’s my problem: I seem to lose connectivity every time I log off or leave the computer for an extended period (computer still turned on), even though the device window shows paired/connected. The Bose also shows connected (steady white light). There’s just no sound. HP won’t help unless I purchase a fairly expensive support policy. My solution is to “remove device” and then “add new device” from the devices/printers screen every time. My wireless keyboard, mouse and Epson printer DO stay connected. What am I missing? Should I be looking at Windows 08 or is it the computer? Barb

Please help. I have HP pro-book 4740s. Cannot connect it with Bose Sound Link Mini. I tried your trick but it is not working for me. Bose is working on my I phone, with my TV, but laptop nothing.. I bought it for the laptop. Im working on windows 7 BTW computer is brand new. Please help because im in the middle of the Atlantic ocean.

By the way if you would like to update the BoseSoundlink to the latest software 2.0. You’ll need to do the following;

1. Download the software from Bose http://worldwide.bose.com/downloads/en/web/bose_bluetooth_speaker_download/page.html 2. Clear the Bluetooth memory by pressing the BLUETOOTH button for 10 seconds until you hear a tone. 3. Reset the system by pressing the MUTE button for 12 seconds. 4. Connect the speaker to your computer by USB. 5. Press the AUX button for about 10 Seconds until it blinks. 6. The speaker should connect an begin with the update.

Don’t get discourage if it nothing happens the 10 times. You might also need to download the software 2 or 3 times too.

Thank you so much for publishing this info!!! My Soundlink Mini was stuck in firmware update mode, this literally saved me from disappointment!

One question though, Microsoft Windows 8 or Vista can’t seem to find the diver of the Soundlink Mini, would you know any website wherein I can download the driver separately from the update software? The software won’t detect my Mini at all…

I guess it’s not any news to anyone who’s read the comments, but thank you so much! It worked the first time. I thought it was just my phone and I spent 30 very frustrating minutes trying to figure out what was wrong.

Hello.. we also have a problem, its pairing but with very low volume… (on an iMac with 10.8.5)…. and the first time it worked perfect but after connecting it once with an iPhone it sounds like this.. 🙁

You guys are legends! I followed the tips, but no luck, then looked through other comments and followed the prompts to go to iphone & forget the Bose device, turn off Bluetooth then turn back on & boom shanka it paired straight away. FANTASTIC IM THRILLED! Thanks again:)

This did not work for me. The green power light was on but the soundlink mini would not pair and it would not play on AUX when connected and it would not switch input. I followed the reset instructions “hold mute for 10 seconds” and now all the indicator lights are ON with no option to turn on the device Green light will not turn back on. I downloaded the latest software from BOSE and followed the instructions, but that did not seem to make a difference. I do not have a star screwdriver that size, so I am going to let the battery die (no idea how long it will take) If it takes more than a day, I’ll go buy one.

I Toon. Same problem here. Well, what you have to do is to take the battery out and wait 5 minutes to install it again. This will give power away from the device and you’ll be able to turn it on or off again. Hope this answer may help you. Regards.

Thanks a lot,,, it saved my career,,,, i had a very important song testing to be presented to my financiers,,,, it helped a lot,,,,, was trying to connect since 2 days,,,, but followed your steps,,, pressed mute button and hold it for few seconds and restarted and got detectable,,,, thanks,,,

Alex….Having the same problem of MUTE, BLUETOOTH and AUX LED lit up the same time. Can not do anything. I leave the speaker for a few days and the LED is still there. Any solution you find. Difficult for me to find a service center around where I live. Want to know if I can DIY this myself or really need to send to service center. Thanks in advance.

I have a problem with a bose soundlink mini. My problem is. I charge it up. Yeah fine. I connect to my phone. I play a song. And sometimes i get 30 seconds play amd it resets itself. Sometimes it can be an hour or longer. Very tempremental. I went in to the bose store and they reset both system and bluetooth. I played it gor a while. Got home 20 minutes later and it rest again. It pissin me off. I dont wanna send it back because i will have to wait 2-3 weeks for it to be repaired and i just cant wait that long. My personal opinion on the matter is it could be a faulty battery. Because when i put it on charge it filled up. And i noticed while it was still plugged in the green LED which is normally solid was blinking yellow/green. If any one could shed some light on the situation it would be a great help as i dont really want yo wait 2-3wks because i doubt they are going to give me a replacement while mine is being repaired.

I also had the same problem. It shuts off specialy if you turn the volume pretty high even when the battery is fully charged. I took it to a Bose service center but they said there’s nothing wrong with it. So I still insisted that they observe it since it only occurs randomly. So after 3 weeks of waiting they replaced my unit with a new one since it is still under warranty. They can’t even explain what’s wrong (what do you expect, its Middle East). So after about 3 months using this new one, same problem also occurs.

nope not only in the Middle East buddy. Happened to me here in The States. Same problem and I gave it to them and they couldn’t figure out what’s wrong with it so they replaced it with a new one and the same shit is happening again… very disappointed…

Same here! I have to reset this thing repeatedly. Sometimes multiple times durning one session of listening. Otherwise it either does not connect, or just skips. The skipping audio thing happens regardless of what I’m using to drive it (computer, iphone, etc.). A pain the @ss device. Anyone have a solution to this problem?

My sound link mini does not turn on. The three LED indicators are lit. When I perform a reset, the three LED indicators start flashing, but the speaker does not power off. So the indicators remain lit. Anyone knows a solution?

Hi there! I have the same issue as Toon My sound link mini does not turn on or off. The three LED indicators are lit. When I perform a reset, the three LED indicators start flashing, but the speaker does not power off. So the indicators remain lit. Anyone knows a solution?

Hi Acika, try this: Reset the speaker. Press the Mute button for ten seconds, until the indicators briefly flash. Your Bluetooth device is disconnected and the SoundLink Mini speaker turns off. Press the Power button to turn the speaker back on, and reconnect

Hi I haven’t use the soundlink for more than 30 days. I have connected it to AC. The battery continues to flicker and is not charging. I have tried to reset by pressing the mute bottom, however the problem remains. can anyone help?

Hi I haven’t use the soundlink for more than 30 days. I have connected it to AC. The battery continues to flicker and is not charging. I have tried to reset by pressing the mute bottom, however the problem remains. can anyone help? thanks

Hi I also have the same issue as Louai, the red battery light on my speaker is continuosly flashing, but it is not charging or turning on, even when plugged into AC. Have reset it, nothing. Please help! Thanks

I was enjoying music from my soundlink in the garage then all of a sudden…. nothing! The wire connection worked fine, bluetooth dead! I thought is was due to the sun spots/solar storms warned about by the news. I believed the bluetooth portion was RIP! The reset worked great, the first time! You are the Master… Thanks for sharing!!!

Hey guys, My Bose soundlink mini also turns off when playing. I think it fries itself if you have it on max volume.. Then what it does is just randomly shuts off, all the white lights blink and out it goes. Could be 1min or 1hour doesn’t matter it just drops.. I sent the Bose away and it got repaired in… over 2months! 🙁 Here is what they said was faulty and required replacement: Bose Soundlink PSU, Kit adadptors APAC, Rear grill, PCB Assy Boost, PCB I/O, Main PCB, Tap Adaptor, TAP command cable to suit AV 48 and the Amp PCB..

Yet after about 1 week of great playing it has now died again. So disappointed i’ll have to send this back in for another 2-3 months when I’ve only had it 1 year now.. Including repair time. :S

I have the same issue with shut downs. I use the unit at high volume usually for my dance classes. In the first year everything was fine, but now, every third week the units shuts down in the middle of a song without any warning, all lights are out like if you would turn it off completely. I am guessing some part will get overheated and a safety circuit shuts it down… When I turn it back after, everything is fine again for a while, but it is really embarrasing… it looks like BOSE still have not answered this problem but I would be happy if someone could help…

scrolled through all the helpful hints.. thanks guys… butttttttttt… unfortunately i have a new fault… 🙁 after a few minutes the aux , blue tooth and mute light come on for an instant and then the speaker switches off.. it will switch back on straight away but then do the same a few minutes later… any and all advice gratefully received.. dont want to gave up on it the sound is bad ass.. 🙂

Mine keeps shutting off too and its driving me crazy! Aux., bluetooth, and power lights light up and it cuts off??? Ridiculous…Pay high dollar for this product to avoid these ussues. Anyone find a solution for this? Defective speaker that needs to be exchanged?

Jesus this pisses me off. I too have the 3 white lights on constantly ( after having had the green power light & non stop & then performing the hold mute button down forb10+ second reset)… nothing seems to work to reset this POS. Grrrr.

All the advice just reiterates is “reset by holding down the mute button”… I’m a smart tech savvy guy… nothing seems to work.

Bought 2 units for xmas for my son & I… both sound good when they work, but frankly they are each glitch already, 10 days of use each.

Ok heres one for you…..She is set up and the Bluetooth is white solid.

The speaker has no sound when playing windows media player (BUT) the speakers on the computer play.

Here’s where it gets tricky.

If I turn off the bose power button the music STOPS on the windows media player and you have to press play on the media player to get it to play again but again it only plays through the computer speakers.

I have held the mute button and bluetooth buttons etc,

NOW…If I plug the mini into the headphones with a cord it works fine….but I can’t get it to play the sound out of the mini through blue tooth.

As many others have mentioned I am also experiencing the problem where the Bose will flash all white lights for a second then stop playing and shut off for no reason. I’ve had it for a year now and it will go weeks without doing this then other times it will do it over and over again. So annoying especially since this was one of the most expensive bluetooth speakers out there. Very unhappy with this product.

I have the same problem with the soundlink mini II flashing 3 of the lights and then shuts off on its own during use. Sometimes it will be fine for a week or so and then it will go back to doing this, recently only staying on for a few minutes at a time. It’s very frustrating, especially considering the premium paid for what is supposed to be a quality product. It has basically become useless to me and I am unfortunately considering buying something else and it won’t be a Bose again.

i also have the same issue with a bose mini – it just stops playing. Mostly when unplugged but also sometimes when plugged into power. Any thoughts? It worked fine for the first 6-8 months but since then I get this problem. A real pain when I try and take outside – which is why I bought it.

I also am having the same 3 flashing lights and the speaker switching off by itself while playing. Sometimes it happens very frequently like every 30sec sometimes it can go days without it happening. I sent it to a bose service center twice! they told me there was nothing wrong. But the problem still persist. Anyone knows what the problem is?

Man you saved my ass! I was thinking I just lost 200 bucks! hehe thank you so much!

“To reset the Bose SoundLink Speaker:

1. On the speaker, press and hold the Mute button for 10-12 seconds or until the LED Indicators Flash 2. The speaker should now be powered off, now press the Power button to power the speaker back on. 3. Now, try connecting your Bluetooth device to the Bose SoundLink Wireless Speaker.”

Hey Tnx for your information but is not working still from yesterday my speaker witch is sound link Bose mini is not getting connect with any device not getting conect with blototh not with aux and also I cannot here the beep and the serious problem is when I take it off from the plug it’s not still on any more can u help me please

I’ve had the same issue with the 3 blinking lights during playback. It will stop at very random intervals. Very annoying. I’ve tried everything I can think of and everything I’ve read online. Any advice?

Anyone having issues with the speaker not being ‘as loud as it used to be’ ? It’s like it lost it balls. I purchased my Sounlink Mini October/2014/Best Buy.. Still searching for like issues with others but haven’t found anything like the issue I’m having.. I use mine out doors while grilling, cleaning yard etc… Never dropped it or got it wet. I’m totally “OCD” with my electronics and it pisses me off that I’m having this issue. I did try to reset just in case but nothing came of it.. I’d appreciate any info from those who can relate or have a fix. I’ll contact Bose tomorrow afternoon if I haven’t found a solution by then.

Mike1c I experienced the same thing but thought it was just me. When I first got it the sound was VERY loud. Afterwards it diminished significantly. My speaker doesn’t even work now and I’m trying to revive it using the instructions on here. These things are apparently only designed to work for so long before needing service or exchanging it for the next newest thing. At present I am stuck with the flashing red battery light which is more than I had before. Bose support told me it should work when the power cord is plugged in but it doesn’t. Really upset with this thing. No reason for it to just hut down like it has.

I think i may have figured out the turning off thing everyone seems to be experiencing…at least in my case, it shuts off after about one song if im playing with the VOLUME ALL THE WAY UP…so, i tried it all the way up minus one, and it seems to be playing without stoping…

btw I just bought it brand new, the Soundlink Mini 2. seems to have the same issues as the mini 1.

Can anyone help…. i used my Soundlink mini one day, (it was not fully depleted of power to my knowledge after using). I then went to use again 2 days later and it would not pair, and battery light was red; i therefore charged my SL mini…(Overnight) only to find it now has a rapid flashing GREEN light, and will not turn on at all. If i plug in to AC and do a reset by pressing the mute all the lights flash to indicate this has been successful; however the unit will still not turn on either whether it be connected to AC or not.

There is no mention of a rapid green flashing light on bose technical solutions or any mention of a rapid green flashing battery light..

I hardly ever use my sound link and only for the occasional use in the garden (once every 2-3 months approx at best) so it not had a lot of use since purchasing upon its release 2-3 years ago. Not happy!. Just to add, i can t even find where a software update or complete reset can be done online, to see if that clears the fault.

Lee I’m experiencing the same issues with my Soundlink ll speaker. Even ordered a replacement power cord the cost about $25 and still nothing. I finally have a flashing red battery light so I’m leaving it pluged in overnight to see what happens. When I go to the Bose support page and enter my serial # it says no such serial # is found. Very frustrating. Calling support again tomorrow.

I have what I think is a hardware problem with my Bose SoundLink Speaker. When I plug in the AC charger it will show the yellow charging light and then change to red. If I jiggle the connector on the back of the unit it will change back to yellow … for a while. Sometimes it stays yellow and charges appropriately, but more and more often, it turns red more than yellow.

I have a mini 2. My speaker is on 90% charge. I last used it about 12 hours ago. Couldn’t power it on. Anyone know if this is a glitch or is it a hardware problem ( battery)?it powered on but had to put it on charge

I used my bose soundlink mini it run out battery as usual after tried to charge the battery icon keep blinking red ican put it on I have charge for 12 hours it can’t change and its brand new from amazon what can I do ineed ur help thanx

In order to solve the 3 Lights on issue with sounlink mini U just have to NOT SET VOLUME IN 100%, even 99% will help, this is an issue that i hear some other where, try it out for some time now and it works just fine, remember just DONT SET VOLUME TO 100%

I had the same issue with the three lights I ended up taking it apart disconnecting the battery for 3 days till it died out then put it back together and started working fine for now let’s see for how long

i have also a problem with this red light blinking. left the speaker playing on and i guess the battery was discharged. i tried to charge for couple of hours but still the red light is blinking while on the charging dock. if removed from charging, there’s no power at all.. can somebody help us. gladly appreciate it.. thank you

I have a Bose soundlink ii. I have the red blinking issue. Have also had the speaker not turn on when I press the power button which was resolved by placing it on the charging stand to charge for a few seconds. Once on the charging stand and taking it off straight away it says the power was 80%. Theres definately a glitch in the software. Expected better from Bose for the price.

I got the red blinking light despite having 70% power and using it every day. Only way I got rid of it was to hold the power button down for 10 seconds to reset the device.

Seems to be a widespread problem. I won’t be buying another Bose in the future. Pathetic.

Bose Soundlink mini was working fine outside home. Brought it home and only blinks red. This is NOT a battery issue as I removed battery and connected directly to AC adapter (did not use tray) About 2 years old and has effectively died!

Only when I connect it directly to power, it is able to connect to my android by Bluetooth but no sound. If I turn android bluetooth off, Bose unit reverts to blinking red light so bluetooth connection keeps it in some state where it does not go to this red blinking phase.

I could live with using it plugged into wall but that doesn’t even work! Even when I remove the battery so clearly this thing has not lasted 2 years and dead to me unless I throw down $100!

Spoke to Bose support and they want me to mail it in $13 plus $75 (plus tax) for refurb.

Has anyone else found this issue and figured out a way to get some sound back into it?

With it due for a new battery, I have to think about finally moving to a new Jambox which I’ve heard and think it is superior.

Finally, if all else fails, does anyone want a good deal on a two year old battery?

Hi guys! I have a problem with my Soundlink mini also, it suddenly died then won’t turn on or evern charge so I googled the problem and basically do a reset “power + mute” for 10 secs. It resets but now, I only have the mute, aux & bluetooth powers on. What should I do? should I wait for the battery to die then charge again?

Soundlink 1 When plugged into mains bleeps and flashes yellow then red continuously. Bluetooth works ok. updated to latest firmware and reset with mute button several times. Please advise if it is the battery thats had it where can I buy a new one. Thank you.

Mine has failed! 3 flashing lights, B/T, aux and mute. There goes my one and only Bose i have ever owned. As an audio perfectionist who only has retro equipment besides a top end dvd player, it is pretty sad. Sound Is Life. Micro Professionals. Cape Town SA.

My problem was my iPhone and iPad would not pair with my sound link 3 but they would both pair ok with my sounddock10 the soundlink3 would also pair ok with my iMac tried the reset nothing happened the forget this device then re pair worked a treat.Thanks so much!

I have a Soundlink III and had the same issue after leaving my Bose on without charging for 14 days and went into survival mode. My niece lost the original charger. When i tried recharging with another charger it came up with the red flashing light. Nearly gave up, then switched to a larger charging unit from my laptop 19V plus it went yellow and started charging again till it went green. Seems like the Bose needs a more beefy charging unit. I’ll try and find the original charger and see if my theory is true. In the mean time, I’ll keep charging with my laptop chord. My laptop is a Asus G75 which is large and needs a fair amount of juice to keep it alive. I hope this might help you after 3 days of scratching my head.

JR…you’re a GENIUS!!!!!! I haven’t been able to use my Soundlink ll for over a year because it just shut down and nothing on it would work. Had it plugged into the replacement power cord I got from Bose which is worthless and a waste of $25. Long story short…I just read your post here and plugged into my laptop charger and the problem is resolved! Went from the flashing red battery light to hearing the sound the speaker makes when it’s plugged in and now it’s charging! THANK YOU!!!!

My power light was full on green, but my mp3 player wouldn’t play. I had to do the hold down mute key for 10 sec until lite flashed. Then hit power button, then hit mute button again…finally worked after the 4th time. But it still worked and now I have my music. Thank you very much.

DIdn’t work out for me. I have a Mac Bookair. The soundlink was working perfectly before. I tried to empty the NVRAM, reset the Bose with th mute button, every advice listed above, but nothing. My mac can “see” the soundlink but when he tries to pair, the blue flashing light goes on, it says connected for a couple of minutes than lost the connection. Even if the audio is set on Bose Soundlink, nothing comes out. I tried to pair with my iPhone and a MacBook Pro and it works perfecty. if anyone has an idea… I’d be so grateful.

has anyone figured out the problem with it randomly shutting off? (maybe i missed the solution) Seriously not happy with paying for what i thought was a quality product and not even 2 years old it just randomly shuts off.

So I bought a new battery for my bose bluetooth speaker. The red battery light is flashing. I did the 4 hour charge and it still flashes. I did the reset and it still flashes. Is this a problem with something else? I dead calling bose but I guess I have no choice.

I have the AC power connected to the device (not through the tray) and press and hold Mute button for 10s, I can see the 3 white lights above Mute, Bluetooth and Aux lid up but when I release Mute it goes back to red blinking. If I keep holding Mute for much longer time after seeing 3 white lights nothing seems to happen.

Really appreciate if someone can share how to recover it.

I’ve tried to update the firmware but both my PC and Mac couldn’t detect it when I press and hold Aux for a long time.

Btw, my device got this problem because I did not use it for the pass several weeks. I reconnected the power adapter directly to the device and left it overnight hope it would charge it but it didn’t seem to help. The red blinking light doesn’t go away…

Ben I just experienced the SAME problem. Haven’t been able to use my Soundlink ll for almost a year…until today when I read JR’s comment on here. IT WORKED! I plugged it into my laptop charger instead of the charger that came with it which I no longer have. The speaker is working FINE now after a year of sitting on the shelf. Can’t tell you how wonderful it is to have my Bose sound back. Try a more powerful charger. I’m leaving mine plugged in to completely charge. I’m one happy camper. Good luck with yours.

I have a Bose Soundlink ll also and it hasn’t worked for some time now. I was finally able to get the flashing red battery symbol on it. I’m currently charging it. One question I have. Did your speaker work at all before. Mine wouldn’t even work with the power cord plugged in. Nothing, zip, zilch, nada. The red battery light is currently still flashing but I hope after charging awhile it might stop. Seems it should go to “charging” mode. I already spoke to Bose support and they wanted me to return it in exchange for a new Soundlink lll minus about $100 exchange credit.

sir i have a bose soundlink bluetooth.for 1 month it work nicely then aftee i didnt used it for 15 days after when i m going to charge…the red charging light is not indicating nd the bluetooth is also notstarting can u help me out what to do