"That's very dangerous," said Worthy. "I would think that FPL would have a fail-safe to keep people from getting that type of information that easily."

FPL spokesman Bill Orlove told Local 6, "It's unfortunate that scammers are using that to their advantage," but "FPL will never ask for personal information over the phone unless the customer initiates the call and we will never ask for payment of a bill by credit card or a prepaid card."

"Obviously somebody's learned how to scam this system," said Worthy.

Local 6 asked FPL if they think there's a security flaw in their automated phone system, but a spokesman said their system is "an industry standard."