Getting it Right for Vulnerable Patients

Nurse Consultant for Older People, Joy Reid added:

“We knew that identifying frailty earlier in the
process and ensuring that frail older people had access to
Comprehensive Geriatric Assessments would provide better outcomes
and help us to improve patient flow. Getting patients to be seen
by the right person in the right place at the right time meant
creating the right conditions for this to happen. Without this,
GPs would default
to sending patients into the hospital, where it is likely that
they would be admitted. There was significant buy-in from senior
managers for frailty improvement work; we believed that getting
it right for our most vulnerable patients meant we would get it
right for everyone.”