Casto In The News

A selection of external news sources

Recent News

Agencies Find Opportunity When Vacations Are Tacked Onto Business Travel

December 11, 2018 by Fred Gebhart | Skift

With growing demand for mixing business with leisure travel, advisors and travel companies are advised to address the differences in expectations. Marc Casto was asked to provide some of his insight into this growing market. View entire article on the 'Skift' website

Travel agencies cash in as airlines send commissions soaring

October 28, 2018 by Robert Silk | Travel Weekly

Some U.S. airlines are making improvements with how they work with their distribution partners, including travel management companies like Casto. Marc Casto is one of those interviewed for insight into this change. View entire article on the 'Travel Weekly' website

August 6, 2018 by Jamie Biesiada | Travel Weekly

Travel companies face hurdles when applying AI to help their agents and to improve the customer experience. Included in this article is mention of Casto's chatbot focused on post-ticketing services for travelers. View entire article on the 'Travel Weekly' website

Sabre Advances Chatbot Testing With Casto And TSI

June 20, 2018 by Jay Boehmer | The Beat

The history and current state of Casto's chatbot efforts are mentioned when discussing Sabre's chatbot pilots that are now in full effect with Casto and TSI. View entire article on 'The Beat' website (subscription required)

Scott Pierson hired as CIO for Casto Travel

May 23, 2018 by Casto Travel

Reduce Your Travel Costs (GBTA Podcast)

April 4, 2018 by Colleen Gallagher | GBTA

In this episode of The Business of Travel podcast, GBTA discusses cost savings strategies in managed travel programs from the basics on up. Marc Casto, CEO of Casto Travel, and a Senior Travel Manager both join the podcast to share their experiences, perspectives and best practices when it comes to saving your travel program money. Listen to the podcast on the 'GBTA' website

Casto Travel and Lyft Announce Travel Management Partnership

April 3, 2018 by Casto Travel

Is that speaker a human or a machine? ASTA says you shouldn’t have to guess

March 19, 2018 by Jamie Biesiada | Travel Weekly

ASTA will be involved with shaping potential rules and regulations surrounding AI in human interfaces. Marc Casto, co-chair of ASTA's technology task force and CEO of a company making use of chatbots, shares some of his thoughts on the topic. View entire article on the 'Travel Weekly' website

When It Comes to Technology, Adapt and Adopt or Become Obsolete

March 6, 2018 by Richard D'Ambrosio | Travel Market Report

Marc Casto and other leaders share some insight into how technology has radically changed travel and the role of travel agents. Marc specifically cites examples of how chatbots could help travelers and traveler companies during times of peak volume (like the numerous disruptions cause by the recent Nor'easter) and a couple ways in which we decide how to move forward with technology options. View entire article on the 'Travel Weekly' website

ASTA forming technology task force

March 4, 2018 by Jamie Biesiada | Travel Weekly

Uber for Business teams up with travel management companies

January 30, 2018 by Uber for Business

With local ground transportation being an important part of any business trip, teaming up with companies like Uber helps us provide increased value and efficiency. This post from Uber includes our CEO's insight on the alliance. View the blog post on Uber's website

Winding Tree Looks To Raise Millions In Coin Offering

January 31, 2018 by Jay Boehmer | The Beat

Startup Winding Tree is raising money to develop a decentralized and open platform for transacting travel components. Marc Casto was asked to share his insight into Winding Tree's effort to tie together blockchain and artificial intelligence and also speaks to their partnerships. View entire article on 'The Beat' website (subscription required)

Marriott’s group commissions cut has agents angry and defiant

January 26, 2018 by Jamie Biesiada | Travel Weekly

Marriott has decided to reduce its operating expenses by lowering distribution costs. This change affects TMCs (Travel Management Companies) like Casto Travel, so Marc Casto was asked for his insight on this. View entire article on the 'Travel Weekly' website

Travel Agents Talk How to Handle New Airport Security Measures

October 27, 2017 by Adam Leposa | Travel Agent Central

"Travelers should expect significant delays for all trips returning to the United States," agrees Marc Casto, president and CEO of Casto Travel. "As such, they should expect to be at the airport three hours prior to departure." Read more from our CEO and others in the travel industry about how to handle the new airport security measures. View entire article on the 'Travel Agent Central' website

May 15, 2017 by Johanna Jainchill & Jamie Biesiada / Travel Weekly

Next Time, Avoid The Snow Disruption

March 14, 2017 by David Jonas | The Company Dime

Proactive itinerary adjustments and related services are being developed to help minimize travel risks, including those caused by weather related problems. Casto Travel is mentioned as a TMC providing such services to corporate travelers. View entire article on 'The Company Dime' website (subscription required)

How Non-BSP Airlines Create Inefficiency For Travel Management

November 1, 2016 by Jay Campbell | The Company Dime

Automation and standardization leads to efficiency in all industries. Certain airlines have proven unwilling to simplify purchasing travel that would benefit the traveler. Our CEO weighs into the debate. View entire article on 'The Company Dime' website (subscription required)

Sabre expands hotel choices

August 2, 2016 by Daniel Duarte | PR Newswire

Casto Webinar: Corporate Travel Safety and Security

July 18, 2016 by Jessica Lemon | Casto Travel

Unfortunate events happen around the world, all of the time. What is your company doing about ‘Duty of Care’ and security for your travelers? Join Casto Travel and International SOS on July 26th at 9:00 am (PDT), for an overview of today’s travel security and international risks that corporations should be aware of as well as recommendations on best practices for travel programs. Join this very important discussion by registering at bit.ly/CastoWebinarTSS

Travel Agents Help Consumers Save Under New Airline Pricing Structure

April 6, 2016 by Jennifer Michels | ASTA

Dearth Of Agents Draws Some In Travel Management To Offshoring

March 8, 2016 by Jay Campbell | The Company Dime

An in-depth look into the use of offshore servicing in an industry where capacity can't keep up with demand. Casto provides solutions to TMCs who require well trained remote labor with strong language skills, education, and work ethic for their after hours and back office needs. View entire article on 'The Company Dime' website (subscription required)

Marc Casto interview with ASTA

February 25, 2016 by James Shillinglaw | ASTA Channel

A discussion with Marc Casto focused on the benefit of premium memberships for TMC’s as well as the focus of the Corporate Advisory Council. Watch the video on YouTube

Marc Casto talks about ASTAPAC

February 19, 2016 by James Shillinglaw | ASTA Channel

A discussion with James Shillinglaw and Marc Casto focused on why ASTAPAC is important and why Marc wants to be proactive. Watch the video on YouTube

Why The Midmarket Is Gold For Travel Management Companies

January 21, 2016 by Jay Campbell | National Center for the Middle Market