A note to our valued readers

Saturday

Sep 21, 2019 at 9:47 AM

Many of our subscribers have reached out with concerns regarding recent production performance issues. The Hillsdale Daily News has unfortunately experienced some inconsistencies in delivery. We realize this is unacceptable and we apologize for any inconveniences this may have caused.

In the past 30 days, we have performed a critical analysis of our production and distribution processes and have identified initiatives to ensure timely delivery moving forward. Many of these plans have already been implemented, including critical maintenance work to our newspaper presses. We have also increased staff to assist in production and delivery.

We’d also like to address our decision in March to transfer our printing operations to Adrian. Today, it’s not unusual to print outside the distribution market. In fact, consolidated printing facilities are standard throughout the industry. At a time when local newspapers are facing intense financial pressure, it makes sense to consolidate centralized services where we can, to ensure we’re focusing our precious resources on what matters most — covering this community.

As print subscribers, you have complete access to our robust digital reporting at hillsdale.net, where you’ll find breaking news and updates throughout the day and additional regional, state and national reporting. We know our audiences are increasingly relying on our digital platforms, as we’ve seen double-digit year over year increases in both visits and pageviews.

In addition to our online offerings, we fully understand how valuable our print products are to our readers and are working hard to ensure every delivery is made on time.

We truly appreciate all our subscribers and advertisers who have continued to support local news. It is our sincere hope that more of your friends and neighbors join you in supporting reliable, accurate news from local newsrooms such as ours.

Please let me know if we can answer any questions or tackle any additional issues.

Orestes Baez is Michigan Group Publisher for GateHouse Media. Contact him at obaez@gatehousemedia.com

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