However i didnt see a option or a answer to have all the admins receive notifcation when a ticket is created. We have some users who refuse to open a ticket so we have to create the tickets on there behalf and would like to have it email all the admins that a ticket was created.

This person is a verified professional.

There are issues with Admins recieving notifications regularly raised. If the Admins have the Notify Me check box checked in the user settings they should see any ticket being raised unless you have ticket rules automatically allocating the tickets or if the ticket is raised by an Admin.

There are known issues with Admins being notified of Admins activities and these are by design in 4.5 and changed/resolved in the upcoming release of 4.6 (around 15/03/2010).