NorthShore Medical Group - Mount Prospect

Ratings

4.8

273 ratings | 125 comments

The overall rating score is an average of responses, over the last twelve months, to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey

it was a 1st appointment and she spent almost an hour with me asking and answering questions.

January 16, 2020

Dr . Gilbertson is an excellent physician .She took good care of my late Mother and I continue to see her because I trust her with my health needs .

January 16, 2020

*Dr. Gilbertson is excellent! I'm very pleased to have her as my family physician.

January 10, 2020

I sent a message in north shore connect asking whether or not I should schedule an appointment because I am traveling out of the country and was unsure of any immunizations. A nurse responded asking me to make the appointment with my PCP. My PCP has no idea what she was doing and told me I should have scheduled the appointment with the travel clinic. My PCP seemed annoyed that I scheduled the appointment with her, and furthermore had me pull of the CDC website for what the recommend on my phone even though she had a computer right in front of her. She never checked the website but had me read to her what immunizations were recommended. She prescribed me an oral medication for typhoid that would not be effective with my travel medications. I went to the travel clinic the next day on my own and was prescribed and explained the correct medications.

December 26, 2019

Julie Gilbertson was a breath of fresh air in the issue I've been dealing with! She acknowledged my issue, ordered appropriate blood tests, and offered recommendations for next steps as applicable.

December 18, 2019

Dr. Gilbertson is very relatable and receptive to my needs. I really feel like she examines all aspects of my health, and takes the time to answer my questions.

December 16, 2019

we are changing my medication to see if that helps me and I have to check back with her in a month