Borsboom Registeraccountants B.V. has in place complaint and notification procedures. A customer and/or other party involved that finds fault with the actions of a member of staff of or service provided by Borsboom Registeraccountants B.V. can appeal to the Board of Directors. We assume that notifications are made in good faith and are expressions of a genuine and well-substantiated concern. We assess all notifications with the greatest care. We will process your complaint or notification confidentially.