Orders received by 12pm PST Monday-Thursday will ship the same day (weather permitting.) If you would like to change your order please contact us as soon as possible at 415.255.1443 or at orders@pocodolce.com

If you are not satisfied with our product, please email us at info@pocodolce.com or call us at 415.255.1443 and we will do everything we can to fix it. Due to the perishable nature of our products, we cannot accept returns.

Most of our chocolates - including our Tiles and Bars - have a conservative shelf-life of approx. 6 months to a year. Our filled chocolates (Hearts, Bunnies, Truffles) are made to order and have a shelf-life of about three to eight weeks. Most products come with an 'enjoy by' date.

Though our facility is not a nut-free environment, we do our best to keep equipment that comes in contact with nuts separated in our kitchen. Because all of our products are produced in the same kitchen, we do warn that confections may contain traces of peanuts or tree nuts (almonds, cashews, hazelnuts, and pecans).