What brought you to Wake Forest Baptist Medical Center?

I have been practicing general internal medicine for a number of years in a multispecialty clinic in Florida. I decided to come here for two main reasons. First, I am very excited to be involved in an academic medical center practice because it allows me to practice up-to-the-minute internal medicine care, and it allows me to be involved in the teaching/training mission of the Medical Center. Second, I am a North Carolinian, and am excited about returning to my home state.

What are your clinical specialties?

My area of practice and interest is adult primary care, focusing on preventive care, acute illness care, and providing patients with care coordination for their medical problems, which often involve many different physicians in different specialties.

Why did you decide to become a primary care doctor?

Being a primary care doctor was the best way to accomplish the goals detailed in my answer above.

What is your patient care philosophy?

Simply put: to provide the best care I am capable of, for every patient every time.

What do you enjoy most about working with patients?

Each patient is unique. Each patient has his or her unique personality, life experiences and challenges. Each has his or her unique medical concerns and needs. Working with patients is always challenging, but very rewarding.

What type of volunteer and/or community activities are you involved in? What fun facts should we know about you?

Because my wife and I have only recently moved to Winston-Salem, we have not had the opportunity to become involved yet. We have always been very active in our church and are looking for a church to join here in town. I am very interested in the DEAC clinic, but have not yet had the chance to see if I can help with that.

I enjoy running (well I enjoy it more when it is finished for the day) and I love to snow ski.

Mark T. Hix, M.D.

Doctor Rating

Doctor Ratings

The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Satisfaction Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good."

CP concern for questions/worries

4.6

CP efforts to include in decisions

4.6

CP explanations of prob/condition

4.7

CP spoke using clear language

4.8

Friendliness/courtesy of CP

4.7

Likelihood of recommending CP

4.6

Patients' confidence in CP

4.7

Time CP spent with patient

4.6

Wait time at clinic

4.6

Patient Comments

Comments are taken from the Care Provider section of the Press Ganey Patient Satisfaction Survey. Comments are posted exactly as they are written. Comments are added weekly. To protect patient privacy and confidentiality, patient names are not included.

Mark T. Hix, M.D.WFBH Patient 12/4/2014

Extremely professional. Excellent

Mark T. Hix, M.D.WFBH Patient 11/24/2014

I have recommended this provider and the clinic in general to others. I highly recommend this office

I was with a different physician for several yrs. Dr Hix exceeded my expectations and provided me with timely follow up commentary on my lab results. excellent physician & I will recommend him without reservation

Mark T. Hix, M.D.WFBH Patient 10/1/2014

Incredible Doctor...very caring...............

Mark T. Hix, M.D.WFBH Patient 9/24/2014

Excellent.

Mark T. Hix, M.D.WFBH Patient 9/17/2014

Dr. Hix and staff are consistently punctual, prompt, informative and excel in all areas of patient care.

Mark T. Hix, M.D.WFBH Patient 8/26/2014

Excellent

Mark T. Hix, M.D.WFBH Patient 8/19/2014

*Dr. Hix is excellent. No complaints!

Mark T. Hix, M.D.WFBH Patient 8/6/2014

I find Dr. Hix to be compassionate and very caring, Being a new patient I feel comfortable with him and find him to be very medically savvy. I trust his diagnosis and suggested treatments. I am glad that my son who is a patient of Dr. Hix, recommended him to by husband and I.

Mark T. Hix, M.D.WFBH Patient 8/6/2014

I am very sick but no diagnosis or follow-up plan was made. I am suffering greatly and lost my job due to this recent mysterious illness.

He became slightly abrupt when I wanted to deviate a bit from his agenda for the visit. Perhaps this is driven by WFBH criteria to keep each visit to a specified length of time?

Mark T. Hix, M.D.WFBH Patient 6/17/2014

Dr. Hix was well prepared for my visit He obviously had read my medical records and was familiar with my medical background and needs.

Mark T. Hix, M.D.WFBH Patient 6/17/2014

I've recommended Dr. Hix to everyone I know who has moved to town. He is respectful of my time, explains things quickly and clearly. Listens to my questions and yet moves the appointment along very well. He shoots straight, but is never rude about it. He is knowledgeable in his field and speaks with confidence. The best GP doc I've had since I was a kid.

Mark T. Hix, M.D.WFBH Patient 6/11/2014

This provider is not my normal physician but since I was feeling sick, I was told that he would be seeing me. I would not go back to him as my primary physician. He does not have very good bedside manner, and if given the choice of having to see him again, I will just wait or go to the Urgent Care clinic downstairs. Not a person I would choose as a personal physician and would not recommend him to anyone else I know. I'm sure he's a fine physician but just not the right fit for me.

Mark T. Hix, M.D.WFBH Patient 6/1/2014

good experience

Mark T. Hix, M.D.WFBH Patient 5/23/2014

This was my first visit with Dr. Hix as my new primary care physician and I was very impressed. I plan on returning to him with all of my primary care needs.

Mark T. Hix, M.D.WFBH Patient 5/19/2014

Retired RN; able to communicate/understand.

Mark T. Hix, M.D.WFBH Patient 4/28/2014

Good

Mark T. Hix, M.D.WFBH Patient 4/22/2014

Dr. Hix is a great provider

Mark T. Hix, M.D.WFBH Patient 4/15/2014

This was my initial visit with Dr Hix as my last physician left the practice He is very professional and easy to talk to and involved my opinion in my care. As far as an annual physical, the history taking was great but the physical exam was lacking. I see my physician once a year and feel I did not receive a thorough physical.

Mark T. Hix, M.D.WFBH Patient 4/9/2014

sometimes I feel he talks down to me, oversimplifying information....sometimes he does a much better job giving me the whole story with the details I want.

Mark T. Hix, M.D.WFBH Patient 4/7/2014

I would recommend the entire Baptist Health system including Dr. Hix to anyone. All of my medical care and my wife's medical care is at Baptist.

Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.