6 Comments

Hello people from the philippines recently I have a problem with Xoom transfer remit they already took the money from my bank account but i have to wait for 1-4 days to have this money pick up by my recipient in the Phillippines. They advertised in the TV that the money you send can be pick up agad agad by your family . LIAR! I spoke to one of their staff stated it takes 1-4 days clearance SO saan na ngayon ang integrity niyo. I am writing this message to you guys telling every one this Xoom transfer remit is not safe. Nawala na yong pera ko sa bank, hindi parin natanggap ang pinadalang pera sa pamilya ko.

Hi Naomi, I’m surprised by your experience. I hope I’ll never go through that. My employer in Florida has been paying me since 2011 through Xoom, and I always get my money immediately at BDO over the counter, in US dollars. My employer even has scheduled her monthly payment every 26th. So every 26th at 3pm or 4pm in the Philippines depending if there’s DST in the US, I wait for my email notifying me that my employer has sent me money, and I always get the email. About 2 minutes later, another email comes saying the money is already available for cash pickup. I get the control no. and then I go to BDO and I get my money in US dollars. I’m in Metro Manila by the way.
I suggest you write Xoom and submit your complaint, describing in details your experience, amount, time and dates, and your recipient’s experience at M Lhuillier.
If you’re looking for other remittance firms, according to a World Bank remittance survey, the remittance companies that you can use for quick remittances are Western Union, Moneygram, Lucky Money, NYBay Remit and Xoom

Is ML Kuarta Padala interested to put up a branch in our place? We are currently trying to look for a lessee. The place is Kawayan, Biliran Province. This is about 17 kilometers from Naval,second town from Naval going north. You can reach me through my email address mychiara96@yahoo.com. Hope to hear from ML Kuarta Padala soon. Thank you

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