to earn the trust of our customers

for lifetime relationships.

Quality Service Survey Form

Thank you for your recent transaction with our office! Our goal is to offer great service to our customers. Your feedback is important to us. Please take the time to fill out this survey. Your candid response will help us meet our standard of providing legendary service.

Name:*

Property Address of Your Transaction:*

Which Broker Represented You In Your Transaction?*Select an Agent

Phone*

1. How did you learn about Real Estate Marketplace NW Inc.?

Newspaper

Sign

Facebook

Real Estate Magazine

Referral

Internet

Walk-in

Other

2. Would you recommend Real Estate Marketplace NW Inc. to a friend who is going to buy or sell real estate?

Yes

No

3. Overall how did your Broker's service compare with your expectations?

More than you expected

What you expected

Less than you expected

4. What did your Real Estate Marketplace NW Inc. Broker or office staff do for you that was most helpful or special?

5. Did you have any particular problem during your transaction? If so, do you have any suggestions for improvement?

6. Did your Broker keep his/her promises to you?

Yes

No

Understand your specific needs?

Yes

No

Was knowledgeable and well informed?

Yes

No

Go out of their way to help you?

Yes

No

Was available, easy to reach?

Yes

No

7. How did your office staff do? Were they friendly and helpful?

Yes

No

Did they handle your calls politely and promptly?

Yes

No

8. Is there anything we could have done to make this a more outstanding experience for you?