Thursday, June 2, 2011

Last November, we announced that Sonoma County Water Agency had selected HPC America to implement SAP ECC 6.0. The project has been intense but smooth; in fact, the Water Agency completed blueprinting, realization, and go-live of its SAP license in just eight months.

This initial phase focused on enhancing critical business processes, including streamlined time card entry, cost and overhead allocation to projects and funds, and a new order management system that improves managerial visibility into business operations.

The project was successful for many reasons: the Water Agency had a truly dedicated project manager; key staff recognized the long-term benefits SAP could deliver; and our phased approach built foundational user acceptance. As a result, the implementation stayed on schedule and budget, and the Water Agency now enjoys functionality its county does not provide. It also caused stakeholders to think about their business differently and authorize the next phase of SAP implementation.

Overall, Sonoma County Water Agency is a real testament to how a smaller utility with modest resources can implement SAP successfully while still meeting the strict requirements of its municipality and contending with decades-old legacy systems. Stay tuned for a full case study later this year.