Free Shipping valid on orders of $99 or more after applicable
discounts have been applied; $8.95 Flat Rate Shipping charged
on orders up to $99. Gift Cards are not applicable to order
total and do not qualify towards any shipping promotions.

Shipping offers valid on Standard Ground Shipping to the 48
contiguous United States only; one shipping address per order.
Offer cannot be applied to past purchases.

No Hassle Return Policy

No Hassle Return Policy

For nearly two centuries, Pfaltzgraff has provided quality products
and services. If you are not completely satisfied with your purchase
for any reason, simply return the unused item or items within ninety
(90) days of purchase for a refund or replacement. Sale and clearance
merchandise may be returned within thirty (30) days of purchase.

Refunds are available when the original invoice accompanies the return
of items with their original packaging and in a new, unused condition.
To return an item, follow the instructions on the packing slip enclosed
with your order and return via UPS Ground or insured parcel post.
Shipping and handling and return postage charges will be refunded only
if the return is a result of our error.

Lifetime Replacement Policy

Lifetime Replacement Policy

As a customer of Pfaltzgraff.com, you are automatically registered in our
Lifetime Replacement Program. This unique program offers you the ability
to replace any broken dinnerware piece that you purchased directly from
us at 50% off of the current suggested retail price (MSRP) plus sales tax,
shipping and handling.

This offer is good from the date of purchase for as long as you own the
product. You simply call Customer Service to place your order and then
return, at your expense, the damaged pieces. This offer is subject to
product availability at the time of the replacement request and to the
receipt of the replacement products by Lifetime Brands, Inc. Lifetime
Brands cannot and does not guarantee the availability of specific pieces
in specific patterns.

Price Guarantee

Price Guarantee

Our web site prices are generally comparable to sale prices at other
stores. In the unlikely event you find a better price at another
authorized dealer, we will do everything possible to meet or beat that
price. Price matching applies only to identical conditions of sale.

The item must be in stock at the other authorized dealer and not be a club
"members price" or typographical error. The competitive price must be able
to be confirmed in the public domain by either a printed ad or by accessing
a web site. This offer does not apply to items advertised below our cost.

GetIdeas

Summer Soirèe!

We love relaxing summer evenings that include good friends, fresh food, and a beautiful atmosphere. Enjoy dining outside while embracing your sense of style with colorful melamine dinnerware!