We have several tools available to assist in using the OCULUS Document Management System. At any point, users can click the help menu to open the Online help system. For help finding documents in OCULUS, please see the Public Document Taxonomy. If you believe that you've found an error with a document, please contact servicedesk@dep.state.fl.us to report the problem.

At times Microsoft Office updates may cause users to lose the ability to "View" TIF documents in OCULUS and limit their options to 'Save' or 'Cancel' when trying to view them. If your computer is experiencing this problem, please try the steps outlined in this document.

If you can open documents correctly but find black pages while viewing 'TIF' documents from OCULUS or you are having other trouble viewing documents, please follow these instructions for help installing an alternative viewer.

If you find that you cannot view or open a document type of “.MSG”, which is an email message format, you may not have compatible software for that file type. Please see utility download page to download a free viewer for that type of document.