Hotel Overview

Great romantic getaway

Our overall stay was wonderful. The W is located in a great part of town. The hotel is beautiful... See full review

Norman S.

Jan 5, 2015

Awesome romantic trip. Beautiful view

The location was perfect. Walking distance to Restaurants and stores. So much to do . See full review

Denise S.

Jan 5, 2015

Setting the standard for cool

Find lake views and a front-door beach at this fashionable Chicago hotel that oozes cool lounge appeal. When guests are not cooing over Lake Michigan or the light show at Navy Pier, the W Chicago - Lakeshore hotel captivates with extras like inventive Mediterranean cuisine at Wave, scenic cocktails from the 33rd floor at Whiskey Sky and luxe treatments at Bliss spa. Step outside onto Lake Michigan's shores, walk to Navy Pier or stroll along Chicago's lakefront path from this swank urban residence.

Features

If the famed brownie bar inside Bliss Spa doesn't have you at hello, then the Triple Oxygen Facials or Blissages will. After relaxing and recharging, hit Wave for innovative cuisine or Whiskey Sky for signature cocktails and club beats in an intimate room featuring panoramic views.

Chic décor and city style at the lakefront hotel don't stop in design-savvy rooms. The W Chicago – Lakeshore hotel offers 15 meeting rooms, including a spectacular rooftop banquet room with slanted floor-to-ceiling windows. Take a dip in the hotel's heated pool perched above Lake Michigan or set out for a stroll along the water's edge. The W Chicago – Lakeshore hotel positions guests for a stylish Chicago experience.

W Chicago Lakeshore Rooms

Fantastic Suite

The outrageous view of the city in this two bedroom suite lets you and your guests spy on the city from every angle. Socialize in the parlor's entertainment space, popping in a favorite flick on the living room's 32" TV. Or hand-pick a CD from the W library to set the mood while lounging on the sofa or the unique U-shaped chaise lounge.

Amenities

High-speed internet

Pool

No smoking rooms/facilities

General

No smoking rooms/facilities

Activities

Pool

Exercise gym

Dining

Bar/Lounge

Restaurant

Coffee maker in room

Services

Business center

Guest laundromat

Concierge desk

ATM/Cash machine

Wake-up service

Doorman

Internet

High-speed internet

Parking

Parking

Room

Safe

Telephone

AM/FM alarm clock

Mini bar

Hairdryer in room

Iron

Smoke detectors

Nearby points of interest

Lake Point Tower: 0.2 mi

Lake Shore Park: 0.3 mi

Museum of Contemporary Art: 0.4 mi

Children Museum: 0.4 mi

Seneca Park: 0.4 mi

Terra Museum of American Art: 0.5 mi

Drury Lane Theatre: 0.5 mi

North Michigan Avenue: 0.5 mi

Tribune Tower: 0.5 mi

John Hancock Center: 0.5 mi

Navy Pier: 0.5 mi

Wrigley Building: 0.6 mi

Chicago - Mag Mile - Wacker Dr: 0.6 mi

Water Tower: 0.6 mi

Holy Name Cathedral: 0.6 mi

Lake Point Tower: 0.2 mi

Lake Shore Park: 0.3 mi

Museum of Contemporary Art: 0.4 mi

Children Museum: 0.4 mi

Seneca Park: 0.4 mi

Terra Museum of American Art: 0.5 mi

Drury Lane Theatre: 0.5 mi

North Michigan Avenue: 0.5 mi

Tribune Tower: 0.5 mi

John Hancock Center: 0.5 mi

Navy Pier: 0.5 mi

Wrigley Building: 0.6 mi

Chicago - Mag Mile - Wacker Dr: 0.6 mi

Water Tower: 0.6 mi

Holy Name Cathedral: 0.6 mi

Prudential Plaza: 0.7 mi

Museum of Broadcast Communications: 0.7 mi

Oak Street Beach: 0.7 mi

Harris Theater: 0.8 mi

Marina City: 0.8 mi

Harold Washington College: 0.8 mi

Pritzker Pavilion: 0.8 mi

Chicago Cultural Center: 0.8 mi

Chicago Theater: 0.9 mi

Washington Square Park: 0.9 mi

Cloud Gate: 0.9 mi

Yacht Club: 0.9 mi

Macys: 0.9 mi

Oriental Theatre: 0.9 mi

Michigan Avenue: 0.9 mi

Goodman Theatre: 0.9 mi

Crown Fountain: 1 mi

Shubert Theatre: 1 mi

Chicago Historical Society: 1 mi

State Street: 1 mi

Art Institute of Chicago: 1.1 mi

Merchandise Mart: 1.1 mi

City Hall: 1.1 mi

Cadillac Palace Theatre: 1.1 mi

Bank of America Theatre: 1.1 mi

Symphony Center: 1.1 mi

Chicago Architecture Foundation: 1.1 mi

Buckingham Fountain: 1.3 mi

Auditorium Building: 1.3 mi

Harold Washington Library: 1.4 mi

Hotel Policies

Check-in:

3:00 PM

Check-out:

12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Hotel W Chicago

the first girl that gave us our room keys was very friendly, like you would expect from a "nicer" hotel. the rooms were smaller than i thought, i specified i wanted a king, but got 2 twin beds. when i called to see what happened they said the hotel was full and to try again the next day, then they hung up. no "i apologize for the inconvenience" "i will see what i can do" "i am very sorry, but i will let you know as soon as there is a king available" and even when i went up to the concierge (two days later) the lady had her chin in the palm of her hand leaning against the computer like she was falling asleep... when i walked up she looked at me without moving her head, just her eyes and she had a "what do you want" attitude. she was 1 out of 3 concierge ladies i would describe as trying to help instead of just kind of a whatever attitude. the two younger guys were very nice and very friendly and helpful and a nice break to the service i had been having.
walls were pretty thin (its an old days inn) . maybe it was a bad weekend to be there but i was VERY disappointed with customer service. they DID make good mojitos though.

Expensive but is it worth it ?

It is an expensive hotel with a lake view but the bathrooms are small, calcium stains in the sink an d no hot water to take a shower. Wow, that really surprised me. When I called in to confirm the reservation, they told me that I have two rooms booked? But cleared the mistake after couple of calls. I still could not believe the stains in the bathroom and no hot water. I will never go back to this hotel or recommend it to anyone.

Trip purpose:

A pretty decent place to stay

Had a nice time at the hotel for the most part. The room was really nice and very clean. The Acura program was great for complimentary one-way rides, but wasn't very well advertised.
The one thing I would say is to call ahead and make sure that the W isn't hosting any parties that weekend. We were there over Halloween weekend and there were people yelling outside of our hotel room until almost 3:30 in the morning, with no one from the hotel managing the noise. It was not restful at all.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

4

Comfort:

5

Location:

3

Value:

3

Trip purpose:

Business

Money-saving tip:
In Hotel

The hotel offers free one-way rides to anywhere within a 5 mile radius through a program with Acura. Just make sure to make reservations and know about the operating hours.

This hotel stinks, not worth the price

My boyfriend and I stayed at this hotel because its close to Navy Pier, where we were taking an Odyssey cruise for his bday. The room was on the 16th floor with no view, just a beige wall in front of the window. But they rant and raved about their spectacular views! Yeah right, what a laugh and a half. Now granted, it was halloween night, but it was so noisy. The walls are PAPER THIN! We could hear everything the people next door were saying, on both sides. Someone was playing loud music above our floor and we could hear the bass through our pillow. I had one of the worst nights in a hotel I have ever, which is really sad, since I've stayed at hotels all over Europe (where customer service is not that great). We called the desk twice and they said both times, "we'll send up hotel security." Nothing ever happened. They didn't care. We will never recommend or stay in a W or related hotels again. For $237 total it was a true disappointment to say the least. We would have had better luck on a park bench.

The Best Way To Spend the Night

We came into town for a show, and the hotel was like home for the night. Service was great, the room was nice, location was great. The only thing I didn't like was that I thought we were getting a room with one king bed, but we got two double beds instead (I checked my Orbitz confirmation afterward and saw that it didn't really specify).

air and water show vacation

Wow...we were right on Lake Shore Drive across the street from the air and water show. Thousands of people lined the streets and beaches for this fantastic event. It was fun just being part of it all and knowing we did not have to make a long trek home at the end of the day. We could have even seen the show from our room. A perfect weekend at the perfect hotel.