All you need to know about licensing and upgrading of our products

Here you can read everything you need to know about our licenses, upgrade options to new versions of modules, as well as technical support.

Types of licensesOur models are available in the following types of licenses: Standard, Professional and Enterprise.

These types of licenses differ according to user rights and to the period of time a user is entitled to free upgrades. After the expiration of time when a user is entitled to free upgrades, it is possible to buy a upgrade for the version you own, costing you less that the full price of the module.

Standard license

Module usage: The standard license allows the activation and use on 1 DNN portal.

Upgrading a module to new versions:Buying a standard license entitles you to all new versions we publish within 90 days after purchase.
After 90 days, you can buy an upgrade for the standard version. Upgrades can be purchased at any time for up to two years after buying a module. Upgrades cost less than the full price of the module.

Professional license

Module usage: The professional license allows the activation and use on all portals within 1 DNN installation.

Upgrading a module to new versions:Buying the professional license entitles you to all new versions we publish within 90 days after purchase.

After 90 days, you can buy an upgrade for the professional version. Upgrades can be purchased at any time for up to two years after buying a module. Upgrades cost less than the full price of the module.

Enterprise license

Module usage: The enterprise license allows the activation and use on an unlimited number of DNN portals and installations owned by you or your clients you develop web pages for.
Web design & development companies are entitled to use the enterprise license in order to install and activate the module at their clients' web pages.
Modules cannot be resold or redistributed to other organizations, companies or individuals. Hosting companies aren't entitled to offer pre-installed modules in their packages.

Upgrading modules to new versions:

Buying the enterprise license entitles you to freely upgrade the software to each new version we publish within 365 days upon purchase.
After 365 days, you can buy an upgrade for the enterprise license. The upgrade can be purchased at any time for up to two years after buying a module. The price of the upgrade is lower than the full price of a module.

The trial version of a module:

You can download a trial version of a module from our web site and install it wherever you wish. This trial version provides the full functionality of the full version of a module (excluding free skins which are only available with the full version of EasyDNNnews).

The trial version will be functional for 15 days since its initial installation. This period cannot be prolonged except by uninstalling the module, followed by its reinstallation. Unfortunately, uninstalling will cause all the data and settings in the module to be lost.

How to convert the trial version into full version?

It is possible to convert the trial version into full version at any desired moment of using the trial version, within 15 days of free trial period, or later. While converting to full version, your data and settings will remain intact. Read more about the conversion of trial version to full. Understandably, the full version is not free of charge, and you need to buy it.

No limitations at your localhost address

It is not possible to use trial versions of modules to upgrade to their full versions. By installing a trial version to the full version of a module, you will reduce the full version into its trial version. If the trial version is used at a localhost address (http://localhost/...), it will work with no limitations and after 15 days.

Technical support for the trial version

You can contact our technical support even if you are using the trial version of a module, just like for purchased modules.

Upgrade policy

After purchasing any of the licenses, whether standard, professional or enterprise, you become entitled to free upgrades up to a determined period of time from the purchase. For a standard or professional license it is 90 days from the purchase, while the enterprise version extends this to 365 days.

When the free upgrade of a module expires, you can then buy an upgrade for the license you own. By purchasing an upgrade, you can upgrade and activate a module you have bought within the previous 2 years. Buying an upgrade will also entitle you to a subscription, allowing you to use all the new versions for one year after buying the upgrade.

An important note:

The buyer is personally responsible for purchasing an upgrade for the version of that module he or she owns. An upgrade can be obtained for any license, but you won't be able to use it for the license you do not own. After upgrading a module, it needs to be reactivated. If you are not sure which version to purchase, contact us before the actual purchase.

If you own more than one standard or professional license, you need to buy an upgrade for each of them. Please do not upgrade multiple standard or professional modules after buying an upgrade for 1 standard or professional license. In this case you will be able to install a module, but its activation will not be allowed. Moreover, do not buy an upgrade if you do not own the module you wish to upgrade it to.

An upgrade for the standard license with a yearly subscription

Your rights: Buying an upgrade for a standard license entitles you to upgrade one module which has been activated and is used under standard license.

Also, you are entitled to all the new versions we publish within a year after your buying an upgrade, with the same license rights.

An upgrade bought in this manner can be used to upgrade a module that has been bought in the previous two years. For modules having been bought in the period of time longer than two years, contact us at support@easyDNNsolutions.com

An upgrade for the professional license with a yearly subscription

Your rights: Buying an upgrade for a professional license entitles you to upgrade one module which has been activated and is used under professional license.

Also, you are entitled to all the new versions we publish within a year after your buying an upgrade, with the same license rights.

An upgrade bought in this manner can be used to upgrade a module that has been bought in the previous two years. For modules having been bought in the period of time longer than two years, contact us at support@easyDNNsolutions.com

An upgrade for the enterprise license with a yearly subscription

Your rights: Buying an upgrade for an Enterprise license entitles you to upgrade all modules which have been activated and are used under Enterprise license. You are also entitled to unlimited installations and activations of the module on new portals and new DNN instances at the same terms you have had with your previous Enterprise license.

Also, you are entitled to all the new versions we publish within a year after your buying an upgrade, with the same license rights.

An upgrade bought in this manner can be used to upgrade a module that has been bought in the previous two years. For modules having been bought in the period of time longer than two years, contact us at support@easyDNNsolutions.com

Technical support:

Buying any license of the modules, whether standard, professional of enterprise, entitles you to a free technical support for the period of two years after purchase. Buying an upgrade for any of these three licenses entitles you to additional two years of free technical support. Technical support can exclusively be requested and received via our Help Desk, by creating a ticket at our web site or sending an e-mail to support@easyDNNsolutions.com An email sent to this address will create a ticket at our Help Desk.

Frequently Asked Questions:

I have a standard license of a module I have bought 6 months ago. Can I buy an upgrade?

Yes, of course. For each module bought within two years is possible to buy and use the upgrade.

I have two standard licenses of the module. If I buy one upgrade for the standard version will it work at both web sites?

Buying the standard version upgrade of a module will actually give you the rights to upgrade only one module used under a standard license. For the second license you have, you need to buy an additional upgrade. Although you can install the new version of a module at both web sites, only one of them can be activated after upgrade. Downgrading is not possible, so you will need to buy another upgrade for the standard version in this case.

I bought the standard license of EasyDNNgallery module 18 months ago. Can I buy an upgrade for the standard license?Yes, you can. It is still within 2 years.

Can I just buy an upgrade of a license, without buying an actual module, and use it in this manner?We certainly cannot stop you from buying an upgrade at the DNN store, but it won't be usable without purchasing one of the licenses prior to that.

I own an enterprise license I bought more than a year ago, and I'm not entitled to new versions any more. What will I achieve by purchasing an upgrade for the enterprise license? Does it only allow me to upgrade the installations that I already own, or can I continue to install and activate that module across new portals and installations?Buying an upgrade entitles you to keep using the module under the same terms. You can upgrade all the existing modules and install them across new portals and installations. And, of course, you will be entitled to all the new versions for one year since buying that upgrade.

I'm interested in several of your modules. Do you sell them as a bundle?Unfortunately, we do not sell modules in a bundle. All our modules are sold separately.

If I buy an upgrade at this moment, I will keep receiving free upgrades for a year after purchase. What happens after that year expires?
After a year you can buy a new upgrade.

Refund policy

Prior to buying any of our products, you can try out a free trial version of any of our modules. They are fully functional, but only for 15 days.

Refund can be requested within in case of a significant bug or a problem that we cannot solve. A request for refund must be sent to us within 21 days after purchase. After the 21-day-period, your request cannot be granted.