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38
JULY - AUGUST 2014 | LPPORTAL.COM
PARTNERING WITH RETAILERS
By Dave DiSilva,
Manager of Global
Asset Protection
Where We've Been and Where We're Headed
This column is focused on reviewing some of what we
have done over the last few months and where we are heading
next quarter. The goal is to keep you up-to-date on what is new
with our retail outreach and share some success stories. We
encourage you to join our LinkedIn page "eBay Partners with
Loss Prevention Professionals" to stay informed on the latest
eBay PROACT information.
Where PROACT Has Been
We are constantly seeking opportunities to outreach with
our retail partners. One of the ways we do that is through
getting out of the office. Here are some recent examples.
■ Presented at the U.S. Secret Service fraud seminar in their
Brooklyn New York Office.
■ Participated in the Polk County organized retail crime training.
■ Attended the London Retail Fraud Show.
■ Attended the Dublin Ireland Retail Fraud Seminar.
■ Hosted the National Retail Federation Fusion Center
with Macy's.
■ Presented at the Atlanta Cyber Crime Summit hosted by the
International Association of Financial Crimes Investigators.
■ Presented at the Utah Organized Retail Crime
Association (UTORCA).
■ Held retailer webinars on conducting online investigations.
■ Participated in the Gemological Institute of America (GIA)
training on how stones are graded, the identification of precious
metals, and watches identification and tracking methods
Where PROACT Will Be
■ We will present at the Retail Council of Canada LP conference
in Toronto, ON, September 10 – 11, 2014.
■ We will present at the Fifth Annual Coalition of Law
Enforcement Conference (CLEAR) in San Diego, CA, on Monday
October 13, 2014.
■ We will participate in the Loss Prevention Research Council
(LPRC) 10th Annual Impact Conference in Gainesville, FL,
October 13 –15, 2014.
PROACT Changes
We continue to enhance the PROACT program and look for
efficiency gains. We are excited to announce for our hundreds of
PROACT members, all request submissions will transition from
email to our eRequest system through an eBay portal effective
August 18. The process streamlines how we receive and respond
to requests and ensures requests are channeled to the
appropriate investigator.
PROACT Cases in the News
■ In April 2014, David Grindle of Boise, ID, plead guilty to
defrauding eBay customers and was sentenced to one year in
prison with thirteen years of supervised probation and ordered
to pay $162,000 in restitution.
■ The Polk County (FL) Sheriff's Office conducted an
ORC training week that included a two-day blitz that resulted
in 41 people, 32 of whom had criminal records, arrested on
ORC-related charges.
■ The leader of an ORC theft ring in York, PA, plead no contest in
June to multiple charges and was sentenced to state prison.
Police said the man instructed his 137 co-conspirators, who
were mostly drug users, on what items to steal from stores in
parts of Pennsylvania and Maryland.
■ Three members of a suburban Chicago, IL, family were arrested
and charged with interstate transportation of stolen property
following a purported five-day shopping odyssey that started in
Oklahoma, continued at malls in Texas, and wound through
Louisiana before returning to Northbrook. The defendants,
together with a cooperating individual who acted as their
fence, and others sold merchandise over the past decade that
totaled $4.2 million.
How to Reach Us
You may reach us at PROACT@ebay.com. Enjoy the rest of
your summer, and perhaps we will see you at one of the
upcoming events.
eBay representatives in the Fusion Center at the 2014
NRF LP conference in Fort Lauderdale, Florida, in June.
From left to right are Zuzana Crawford, Hawken Averett,
Dave DiSilva, Paul Jones, and Christian Hardman.