★ The Next Web – "all the features that users have come to love and expect…with a fresher interface”

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The Flywheel advantage is simple:

✔ Ease. Request a cab with just two taps.

✔ Convenience. Hail a cab even when you can’t see one and pay without carrying cash.

✔ Reliability. See a map of your cab arriving, know exactly when it will get to you, and call your driver directly through the app. Flywheel is perfect for airport taxi cab service and flat rates are available in many areas.

✔ Value. Licensed cabs from Flywheel use standard fares, which are often the lowest. You pay the same fare every hour of every day, no matter how busy it is.

✔ Great Service. If you ever have a problem, tell us, and we’ll make it right.

My review

Review from

Reviews

3.7

853 total

5 443

4 129

3 54

2 54

1 173

Andrew andr

Payment declined I loved this app until the other day when it declined my payment because I hadn't updated the info for my new debit card. Now it keeps saying my card is declined even though I've got plenty of funds. I tried using another debit card AND my credit card, but it still keeps asking me to use a "valid" credit card. I've contacted customer support via 2 separate emails & gotten no response. I thought I wouldn't have to go back to Uber/Lyft but this is forcing me to do it!

Julie Le-Downing

Credit card declines The app will frequently log me out, then states my card is declined. I have to delete it, then re-enter, or put in a different payment. Also, complaints of driver screw-ups are handled poorly. Customer service @ flywheel are 3-4/10. Lucky I hate Uber.

LaOsTa1415

Can't never book a ride Can't book a ride no matter where I'm at or what time it is. Apps said driver is 5 minutes away. But when I request for it. No drivers are available. U suck flywheel.

Blair Camp

Definitely Like First transit app I have ever used. For someone who grew up with black and white TV, I am amazed. Used this twice on Friday night and had a cab in under a minute both times.

Hannah Duffy

Dangerous driver, app don't care!! 3 gfs and I took a flywheel taxi Friday night-all sober!! Driver tried to extort us out of 150% of the fare halfway through our trip, refused to pull over so we could contact police and texted and made a handheld call while driving. Flywheels response...he may need retrained!!! Take this man off the roads and act responsibly!!

Kimberley Weber

Worked like a charm Everything worked like it should. My only complaint is it asked for a guaranteed tip before I knew how much the trip was. I would have left more.

User reviews

Andrew andr June 6, 2016

Payment declined I loved this app until the other day when it declined my payment because I hadn't updated the info for my new debit card. Now it keeps saying my card is declined even though I've got plenty of funds. I tried using another debit card AND my credit card, but it still keeps asking me to use a "valid" credit card. I've contacted customer support via 2 separate emails & gotten no response. I thought I wouldn't have to go back to Uber/Lyft but this is forcing me to do it!

Credit card declines The app will frequently log me out, then states my card is declined. I have to delete it, then re-enter, or put in a different payment. Also, complaints of driver screw-ups are handled poorly. Customer service @ flywheel are 3-4/10. Lucky I hate Uber.

Dangerous driver, app don't care!! 3 gfs and I took a flywheel taxi Friday night-all sober!! Driver tried to extort us out of 150% of the fare halfway through our trip, refused to pull over so we could contact police and texted and made a handheld call while driving. Flywheels response...he may need retrained!!! Take this man off the roads and act responsibly!!

Repeated issue with payment I didn't have issues with the payment before but now it constantly declines my card. Times out when I re-enter my payment info. Times out when trying to pay through Google Wallet too. WTF, guys. Come on. I committed to using Flywheel over Uber and Lyft.

Not happy Used this app and the taxi that showed up smelled like alcohol and was absolutely filthy! The driver was rude and his driving scared my 14 year old son so bad we ended the trip halfway through. I think I will go with a different rideshare next time. Worst experience ever.

Way safer than other taxi services I love Flywheel. The drivers are experienced and professional. They don't do surge pricing. The owner of Uber is a horrible person who treats drivers like trash. I feel good using this app.

Garbage app. Charges way higher prices with worse driver. This is my first and last time using this app. Charges 50 % of extra charges and auto high tips is a headache for passengers. I feel like my money is being robbed. Will not use again.

This is great It's really convenient to have a call a cab any time just the touch of a button. It also eliminates the awkward scramble to pay at the end of a cab ride and eliminates any communication issues with dispatch.

Sign up and get $10 Use DGQ7YT and get $10 when you create your new account. Flywheel is the only app for real cabs. Real cab drivers in SF are are fingerprinted and go through background checks by the state of CA, and carry insurance. Don't risk your personal safety with another service. There have been recent stories in the news of passengers being assaulted by drivers from other ride-share aps. The app works best when you have a good data connection and GPS. Turn off after ride otherwise it continues to use data.

Good app for taxis This is for San Francisco location. Has saved me tons of time. Hails all taxis doesn't matter if they are from different companies. The tip system you can skip if you want to tip yourself in cash or if you want to put your own amount. It doesn't force you to choose the minimum. Only downside is that it drains my phone fast.

Could be better I've used this and have generally liked it until now. I requested a cab. He got lost finding me and really delayed me. I jumped into a diff cab that was passing by. I tried cancelling, but the app keeps saying (now days later!) that I cannot cancel because the ride is still in progress. Stupid.

Won't accept AMEX Tried to sign up an account because I would rather take a taxi than UBER. Problem is it does not accept my Google wallet Amex account. Strange since taxi's all accept AMEX when you had it to them. Would be willing to try this app again once they accept my business Amex account.

Never Failed Me Love this app. This app saved me on more than a few situations. Since the drivers are licensed cabs, they actually know their way around the City. Really shocked by some of the negative reviews. I never had a problem in almost two years of use.

From bad to worse The promo code advertised in the app description doesn't work - the app says the code is expired. User experience crash and burn in the first 5 seconds. And when I tried to configure Google wallet as a payment method, it complained that it could not use 'that type of credit card'. WTF? I used the Google Wallet link in the app!

Absolutely Terrible I had requested a cab, ten minutes had passed before the cab said it had arrived and called me asking about my location in such a thick accent I couldn't understand. He ended up yelling at me and interupted me everytime I tried to speak to him. So I cancelled the ride. I received an email saying that I had to pay a 6$ cancellation fee just after I had requested another ride and had the same guy accept it, so I didn't want to cancel again since it would eat up 12 of my20$promocode. Cantfititallbutchargedmyca

Good app but could be much better App constantly logs me out for no reason. If this had a split fare option for when I'm sharing a cab with my friends and we all want to split the cost, this app would be much better.