Tag Archives: VUCA

As we close 2012 and enter 2013, many of us will take stock of how we’re doing as marketing and business leaders, and perhaps in our personal lives as well.

In that spirit, I’d like to share a few thought-provoking ideas from my recent reading, including from Jeff Bezos and Clayton Christensen, that resonated with me and could prove valuable to you. While they’re mostly for your professional consideration, you may also find some personal overlap. I’ve organized these ideas into nine categories for easy processing.

Good luck and Happy New Year.

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1. Figure Out How To Get Real Feedback & Input.

A. Doug Parker – CEO of US Airways

I try really hard now to have forums that allow employees to talk to me, rather than me being in front of 1,000 people. Four times a month, I put myself in a room with 30 or 40 pilots and flight attendants, and I talk for 10 minutes; they talk for 50 (emphasis added). It’s not just listening out of respect — you can’t imagine how much better you can do your job when you operate this way. When you’re leading a big organization like an airline, there’s a whole lot you can miss, so you have to start by listening to people. Then you can decide what the right course is. (Source: Fortune)