Tag: YesInsights

Surveys can help your company increase conversion rates, gather valuable/actionable feedback, take the guesswork out of knowing what your customers want, and most importantly, learn how to improve the workflow of your business. But only when applied correctly! The powerful aspect about surveys is that they can be used across all departments. This can be customer success, marketing, sales, operations, product, and anything in between. It’s rare to come across …

Most marketers are familiar with the power of using heatmaps to find out what users are doing on your site/app. Heatmaps are super powerful and can provide you with a lot of insights. You can come up with better A/B tests, optimization strategies, and figure out why users are not converting or why they are churning. The problem is that heatmaps can only tell you so much. Heatmaps can tell …

A lot of companies undervalue the importance of customer feedback. Customer feedback is important because it allows the companies to stand out from their peers. Most people think that customer feedback is simply a comment, but there’s a lot of things that you can do with customer feedback that can help you grow your business. Here are 5 amazing things that you could do with the customer feedback that you receive. …

Companies spend quite a bit on designing surveys for their employees to measure the levels of employee engagement. Unfortunately, most companies tend to have a pretty low participation rate. Low response rates are an ongoing problem within workplaces. Usually, workers refuse to participate because they think surveys are useless. Unsupportive managers and unawareness of that the survey even exists are also contributing factors for low interest in taking the survey. …