Symptoms

Steps to replicate : Customer is comparing a JOB profile to a PERSON profile and the question pertains to the COMP0007 item where they have entered a profile item for 3 different evaluation types (in priority order: Approved, Supervisor, Self).The JOB profile competency has also been configured to include an evaluation type . They are having an issue when the EFFDT of the highest priority evaluation type is less than the EFFDT of a lower priority eval type.

In this case 0% match is displayed for the person on the Compare page.

Cause

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