If
you don't have the original box and packing material, then using the LARGE
bubble plastic wrap material as a shock absorber, tightly wrap MANY layers
that are at least 4 INCHES DEEP from all 6 surfaces. Then fit it SNUG in a
STRONG box using extra packing material, if necessary.

The unit must be positioned in the
center of the box and be able to withstand a 10 FOOT drop on it's corner, edge or
surface! If you are not doing the packing yourself, observe and
instruct the packer to the exact procedure because it's the shipping
company's policy to refuse to pay a damage claim if the unit doesn't meet
their packing standards. Therefore, over-pack because many specialized
replacement parts are no longer available.

If packed poorly or if the box is
in poor condition, we will repack your unit for the return trip at an
additional charge of $50-75 to cover the costs of a replacement box and
packing material and our time spent in packing the item properly.

If sending a McIntosh with a glass front panel, you need to use the
original box and packing. McIntosh normally carries them, we can order them
for you if you wish.

Please use LARGE BUBBLE WRAP to wrap your item. WE DO NOT RECOMMEND USING
STYROFOAM PEANUTS. As the box gets transported items tend to work their way
through the peanuts and land at the edge of the box, getting damaged if the
box gets dropped. Carriers will often not cover items damaged if shipped in
peanuts.. Use peanuts as extra filling only after bubblewrapping.

When packing speaker components, put the drivers face-to-face and tape
them together, then bubble wrap. If just sending one driver, place a piece of
cardboard over the cone end and bubble wrap well. Use a large enough box so
the drivers are well away from the edges of the box.

WHEN SHIPPING A TURNTABE YOU MUST REMOVE THE PLATTER AND THE TONEARM COUNTERWEIGHT AND PACK THEM
SEPARATELY IN THE BOX. CALL FIRST IF YOU CAN’T REMOVE IT. AND THE
TONEARM MUST BE SECURED TO THE ARMREST.. Finally,
please make sure to use our print-out shipping form.