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Building Partnerships through Technical Excellence & Service

For over 40 years Microtech has been providing product manufacture together with the technical support services required to assist its partners throughout the entire life cycle of their electronic products.

General supporting information such as the IPC workmanship standards and Microtech’s QMS working procedures

Information from the operators on possible errors, omissions or problems with the information supplied. Feedback to the operators on their performance

Information used to manage customer “Returns”

Historically this information was only available on paper or by accessing a number of different software packages. Microtech has integrated all these functions into a web browser application called “Mentor”. This has not only simplified and greatly improved the management of the shop floor but has allowed Microtech to have a “Paper-less” manufacturing environment.

Written in PHP and Java, Mentor is a web based application designed to bring together all the information required in a paperless production environment. Mentor will run under any web browser and is therefore very simple to install and maintain. Like any other web application it is designed to be intuitive so that it can be used after a minimal amount of training. Behind Mentor is a document database that manages the information and prevents unauthorised changes.