Phone SURVEY RESPONSES FROM 85 VERIFIED CUSTOMERS
i

Dave N.

VERIFIED ArborWorks, Inc. CUSTOMER

Quality 10

Loyalty
Yes

CRITIQUE

Very professional, they do what they say, and they meet their deadlines. They perform what they commit to.

I liked working with the owner and he is a certified arborist. He has good judgement and good skill in his area.

Ed S.

VERIFIED ArborWorks, Inc. CUSTOMER

2
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They are the best tree trimmers in the country and the employees are so nice and friendly, along with their boss.

They come every year to trim one tree and the same one tree and they check in with me. They are friendly and they have expert workmanship.

Fred S.

VERIFIED ArborWorks, Inc. CUSTOMER

3
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They were recommended by one of my neighbors. They have the licenses and they know what they are doing. They did exactly what I wanted them to do and they even came up with better alternatives. I have confidence in them. I will definitely call them again.

They know what they are doing, they did the job, they cleaned up after themselves, and everything is fine.

Diamond certified company

Diamond certified company PROFILE

ArborWorks, Inc. provides comprehensive tree care services for a variety of Greater Bay Area clients, including residences and estates, corporations and commercial properties, construction sites, golf courses and country clubs, and municipalities and parks. The company offers tree removal and stump grinding, pruning, organic fertilization and soil amending, disease and insect control, cabling and bracing, planting and transplanting, risk assessment, and more.

President Don McIntyre is an ISA Certified Arborist who’s spent more than 40 years preserving trees in urban settings across the United States. He started his own tree care business in Texas in 1972 and expanded to California in 1986. Mr. McIntyre says he and his staff acknowledge their responsibilities as stewards of the environment and demonstrate their commitment by contributing to the preservation of trees for current and future generations.

ArborWorks provides its clients with written proposals designed to enhance the safety and health of their trees, from one-time prunings to ongoing maintenance for multiple properties. The company also offers 24/7 emergency service and tree inspections and consultations.

DIAMOND CERTIFIED RESEARCHED ARTICLES ON ArborWorks, Inc.

Company Profile

ArborWorks, Inc. provides comprehensive tree care services for a variety of Greater Bay Area clients, including residences and estates, corporations and commercial properties, construction sites, golf courses and country clubs, and municipalities and parks. The company offers tree removal and stump grinding, pruning, organic fertilization and soil amending, disease and insect control, cabling and bracing, planting and transplanting, risk assessment, and more.

President Don McIntyre is an ISA Certified Arborist who’s spent more than 40 years preserving trees in urban settings across the United States. He started his own tree care business in Texas in 1972 and expanded to California in 1986. Mr. McIntyre says he and his staff acknowledge their responsibilities as stewards of the environment and demonstrate their commitment by contributing to the preservation of trees for current and future generations.

ArborWorks provides its clients with written proposals designed to enhance the safety and health of their trees, from one-time prunings to ongoing maintenance for multiple properties. The company also offers 24/7 emergency service and tree inspections and consultations.

Company Philosophy

"Our entire staff is committed to upholding the highest ethical standards and treating every customer with honesty and fairness. We value our clients and work tirelessly to exceed their tree care expectations."

Comparative Summary

Few tree service companies earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Fewer still can claim an owner who brings more than 40 years of arboricultural experience to every project, but that’s exactly the case for ArborWorks, Inc. “I started in this industry as a groundsman on a tree crew,” explains owner Don McIntyre. “Early in my career, I recognized the vital role trees play in renewing and sustaining our natural world. I established this company to enhance and preserve the environment by planting and maintaining healthy, thriving trees.”

ArborWorks provides tree care services for a wide range of clients throughout the Greater Bay Area, including residential and commercial properties, construction sites, municipalities and parks, golf courses and more. In addition to planting and maintaining all types of trees, the company offers tree removal and stump grinding, organic fertilization and soil amending, disease and insect control, cabling and bracing, risk assessment and more. “Our services leave no tree care need unaddressed,” says Mr. McIntyre. “We can help our clients establish comprehensive plans to nurture and protect their existing trees, and we can also recommend, select and plant new trees to beautify their landscapes.”

One of the most distinguishing features of ArborWorks is the professionalism and industry experience of its crew members. Each ISA-certified arborist and tree worker is meticulously trained to operate state-of-the-art equipment and adhere to strict safety and quality standards. “Everyone who works here is committed to the highest standards of service,” confirms Mr. McIntyre. “Our passion for trees begins with their undeniable beauty, but it extends to the care and protection they require.”

Ultimately, ArborWorks’ goal is to develop long lasting relationships with its clients and preserve their trees so future generations can enjoy their environmental and aesthetic benefits–a passionate business approach that separates the company from many of its less experienced competitors. “We derive a lot of pleasure from going back to a property, seeing a tree that was previously ill and knowing we provided services that helped preserve it,” says Mr. McIntyre. “We consider it a privilege to protect our clients’ trees and properties.”

Industry Info

When choosing a tree to plant in your yard, first determine what purpose it will serve in your landscape. Ask yourself some simple questions before deciding on a particular type of tree. Will it attract birds to the area? Will it shade a patio or screen an unsightly view? Will it enhance the view of your home or identify an entrance/exit? After you’ve determined how the tree will function on your property, consider the following attributes:

Hire a professional tree care company to help you determine which tree species will perform well in your local area and is best suited for your desired planting site.

Finding space to plant
To reduce future maintenance costs, compare your site’s available space with the size of the mature tree. Don’t plant trees that will grow 25 feet or taller underneath overhead power lines. Also, it’s important to consider underground utilities—just because they’re out of sight doesn’t mean they won’t eventually have to be serviced. Permanent plantings should be spaced to allow for utility service. A minimum of 10 feet of clearance after the tree has grown to maturity will help avoid possible electrical hazards.

Choosing a transplant treeTransplant trees can be purchased in three common forms: bare-root, balled and burlapped, and container-grown. All are perfectly acceptable for residential planting, but you should be aware of the limitations of each before making a final decision.

Bare-root. Bare-root trees are normally transplanted in October or early November and again in March to mid-May. These trees are either sold with the roots tightly packed in a moisture-retaining medium that’s wrapped with paper or plastic or with the roots loosely covered by a moist packing medium. If you can’t plant a bare-root tree soon after it’s purchased, you can temporarily plant it by removing the packing materials, covering the roots with soil or organic matter, and watering regularly to prevent the root system from drying.

Balled and burlapped. Many transplant trees are moved with a ball of soil that protects their root systems. Soil balls are heavy (approximately 100 pounds per cubic foot), so if your transplant tree is large, it’s important to hire a professional tree care company with proper equipment. Carrying a balled tree by the stem or branches can result in a seriously damaged root system.

Container-grown. Trees grown in containers have root systems that are undisturbed at the time of planting, which allows them to be planted throughout spring, summer and fall. If you can’t plant a container-grown tree at the time of purchase, you can place it in a sheltered location and water it to keep the soil moist. The tree can be transplanted anytime the soil temperature reaches 50 degrees Fahrenheit or higher.

Frequently Asked Questions

Q: Why should I hire an arborist?

A: Proper tree care is an investment that can lead to substantial returns in property value and aesthetics. Trees take decades to grow, so long-term care is essential to keep them healthy. Poorly maintained trees can become liabilities.

Q: When does my tree need pruning? Can I do it myself?

A: We can help you determine when your tree needs pruning. It takes a knowledgeable arborist to determine when and how to prune in order to best maintain an individual tree’s health and improve its appearance and safety. If the pruning can be done while standing on the ground, you can probably do it yourself. But if it requires a ladder, you should hire a trained professional who can prune the tree safely with the proper equipment.

Q: Do you remove trees?

A: Yes, but only as a last resort.

Q: Do you provide emergency service?

A: Yes, we offer 24/7 emergency service in case of storms or other sudden, major damage.

Q: Can you help me plant trees?

A: Yes. We can recommend the appropriate trees for your location and tell you where to plant them. We can also assist with planting to ensure the trees get a healthy start.

COMPANY WEBSITE

COMPANY CONTACT

ArborWorks, Inc.

Diamond Certified RATINGS ON ArborWorks, Inc.

Rated Highest in Quality and Helpful Expertise

ArborWorks, Inc.

85 SURVEYS

RATING

10 CONSECUTIVE YEARS SINCEJanuary 2009CERT1485

DIAMOND CERTIFIED PERFORMANCE GUARANTEED

Diamond certified ratings dashboard

CUSTOMER SATISFACTION
i

Customer LOYALTY
i

Helpful Expertise
i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials
i

Workers Compensation

Liability Insurance

License Verification

Business Practices

Current Complaint File

Legal & Finance

Phone SURVEY RESPONSES FROM 85 VERIFIED CUSTOMERS
i

ArborWorks, Inc.:
Average 9.5 out of 10 based on 85 unique customer surveys of customer satisfaction.

Dave N.

VERIFIED ArborWorks, Inc. CUSTOMER

1
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

Very professional, they do what they say, and they meet their deadlines. They perform what they commit to.

I liked working with the owner and he is a certified arborist. He has good judgement and good skill in his area.

Ed S.

VERIFIED ArborWorks, Inc. CUSTOMER

2
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They are the best tree trimmers in the country and the employees are so nice and friendly, along with their boss.

They come every year to trim one tree and the same one tree and they check in with me. They are friendly and they have expert workmanship.

Fred S.

VERIFIED ArborWorks, Inc. CUSTOMER

3
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They were recommended by one of my neighbors. They have the licenses and they know what they are doing. They did exactly what I wanted them to do and they even came up with better alternatives. I have confidence in them. I will definitely call them again.

They know what they are doing, they did the job, they cleaned up after themselves, and everything is fine.

Barry S.

VERIFIED ArborWorks, Inc. CUSTOMER

4
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They are the best tree service that we've used, and we've used several. They were very thorough and made sure everything was cleaned up properly.

I would say everyone that we have dealt with was just top notch. From the owner walking the property, to the installers, and the people in the office, everyone was really professional.

John B.

VERIFIED ArborWorks, Inc. CUSTOMER

5
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They did a good job, were reliable, and cleaned up very well.

They were easy to schedule with.

Kerry P.

VERIFIED ArborWorks, Inc. CUSTOMER

6
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

I have recommended them to three people. They really know their stuff, and I can't say enough about them. They were just phenomenal and provided great customer service.

The owner, Don, was so trustworthy, knowledgeable, and professional. The workers that came out were just unbelievable. They were the hardest working installers that I have ever seen. My neighbors were coming over and couldn't believe it.

Serena D.

VERIFIED ArborWorks, Inc. CUSTOMER

7
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They are very professional, knowledgeable, and our experiences with them have been fantastic. We have used them several times and have scheduled them for some upcoming projects.

I would say nothing specific stands out, but it's just the overall way they run their business. We have been more than satisfied with their work.

Glen D.

VERIFIED ArborWorks, Inc. CUSTOMER

8
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They do a great job and they take a personal interest in the client and their trees.

They do good work, they care, and it shows.

Jean B.

VERIFIED ArborWorks, Inc. CUSTOMER

9
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They do excellent work and they clean up after themselves, but you sometimes have to wait to work with them.

Don McIntyre, because I trust him and he is good to work with. He knows his stuff.

Kathy E.

VERIFIED ArborWorks, Inc. CUSTOMER

10
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They do a great job and they are very trustworthy. They are very respectful. They did little things like putting a tarp under the truck that are important.

I liked dealing with them, the owner was nice, and easy to talk to. They did a good job.

Keith L.

VERIFIED ArborWorks, Inc. CUSTOMER

11
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They have a lot of experience, which is very critically. They are very reliable, they know what they are doing, and they are reasonable.

Their expertise

Leroy D.

VERIFIED ArborWorks, Inc. CUSTOMER

12
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They were good and they were on time. They did a very good job.

They just did a heck of a job for me. They were on time and they cleaned up.

Lis L.

VERIFIED ArborWorks, Inc. CUSTOMER

13
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

Don is a very honest, good businessman to do business with. He does a tremendous job.

He is honest. He treats his people very well and I would use Don again.

Maria M.

VERIFIED ArborWorks, Inc. CUSTOMER

14
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They know what they are doing and their price is reasonable for the quality.

They know what they are doing and they are reliable. They are knowledgeable.

Stephanie H.

VERIFIED ArborWorks, Inc. CUSTOMER

15
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

I appreciated that they cleaned up all of the scraps that were in my yard. They raked and used a leaf blower.

I trust that they are going to do a good job.

Maria O.

VERIFIED ArborWorks, Inc. CUSTOMER

16
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They exceeded my expectations and did a fantastic job.

They were courteous and prompt.

Bruce H.

VERIFIED ArborWorks, Inc. CUSTOMER

17
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They are professional, courteous, proficient, and easy to deal with.

I would have no hesitation at all about recommending them. They are fair in their pricing, and they are punctual.

Craig A.

VERIFIED ArborWorks, Inc. CUSTOMER

18
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

They are knowledgeable and trustworthy. Overall, they do great work, and my experience with them has been very good.

I like Don McIntyre. He is very knowledgeable. I am a repeat customer because of him.

Dante M.

VERIFIED ArborWorks, Inc. CUSTOMER

19
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

Professional, courteous, honest, and punctual

They did what they said they were going to do.

Dee B.

VERIFIED ArborWorks, Inc. CUSTOMER

20
of
85

Quality 10

1010

Loyalty
Yes

CRITIQUE

I've been using Don McIntyre's company for the last 5 years. They are the best there is. They are trustworthy, efficient in their work, and I like how they remove everything and clean up afterward before leaving. They are very polite, and they do what they are supposed to do. They are absolutely wonderful. I wouldn't have anyone else.

I like how their work crew cleans up the mess and leaves everything looking so nice. I also like how they are so responsible and trustworthy.