Job Description

IT Service Desk – Manchester – Salary £17-18.5k – plus benefits

This is an excellent opportunity, offering the successful candidate the opportunity to work in a highly technical environment using the latest technologies. Experience of office administration as well as Microsoft based network administration would be extremely advantageous.

Role Profile:

I am looking for an IT Service Desk Administrator who is required for our rapidly growing business based in south Manchester. The candidate will be responsible for providing a high level of service to support the business as well as identifying and implementing new ideas. The ideal person will have excellent customer service skills and be a self-motivated team player who is able to work in a demanding IT environment. Good organisation skills is a must

Skills Required:

Confident written and verbal communication skills

Experience of Microsoft Windows 7 & 10

Experience of Microsoft Active Directory user administration

Experience of Microsoft Office 2013/16 & Office 365

3rd Party Relationship Management

Experience of PC and Laptop configuration, support and troubleshooting

Experience Microsoft Network Administration

Whilst not a requirement it would be advantageous if you also possess;

An understanding of ITIL Service Management approaches

Any Microsoft, Cisco or ITIL certifications

Experience of configuring and administering phone systems for end users

Full Clean driving licence for Site Visits to our 3 local Manchester sites

Benefits:

Automatic enrolment into the company pension scheme after three months

Good performance is rewarded with a salary bonus up to 10%

33 days holiday plus the option to buy 2 extra days

Quarterly performance related bonuses

Excellent career development opportunities

*Funding for external training courses through the training support scheme*

If this sounds like the kind of opportunity you are looking for, please send your most up to date CV to: