One of the largest providers of medical transportation for the state has shut down as the state attorney general and state auditor investigate the company, 5 Investigates has learned.

That company, Rite Way, was paid millions in tax dollars to drive people on MassHealth to medical appointments. Sources tell 5 investigates the Attorney General's office is looking into the way the company recruited clients and whether they billed for services not provided.

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The company abruptly stopped giving rides to thousands of clients statewide three weeks ago.

Laurie Gregory, a former manager in Rite Way's Cape Cod office, recalled how she found out about the closure.

"I was told to let my drivers know that we were closed until further notice," Gregory said.

Gregory told 5 Investigates she never saw anything improper.

"I knew that I was doing everything appropriately, that needed to be done, and I know some stuff was being said, but I knew none of that was true, because I did my job the right way. The people in the other parts of the company like different areas, they all did their jobs the right way," she said.

Records obtained by 5 investigates show Rite Way billed the state far more than any of their competitors.

The transportation company's billing to the state skyrocketed from $375,900 in 2012 to nearly $16 million this past fiscal year, a figure five times bigger than any other provider of non-emergency transportation, records show.

5 Investigates' Kathy Curran tried to talk to Rite Way owner Michael Davini at his vacation home on an island in Rindge, New Hampshire. His boat was being pulled out of the water, but a neighbor said he wasn't home.

In a statement, Davini said the company never intentionally submitted false billing information.

"We have always done our best to act fully within the law, and we expect that this will be confirmed by a complete investigation," the statement said.

Rite Way's abrupt closing has caused many problems for clients, like John Cardoza.

"It was really a life changing experience and just got shut down so suddenly," said Cardoza, who used Rite Way to get to a methadone clinic in Yarmouth.

"They dropped us off, everything is fine. And an hour later, I find out everything is gone. No more Rite Way."

Both the AG and the auditor's office declined to comment. MassHealth members who used Rite Way and need services can call 844-748-3928.