How to measure

FAQs

Q: How can I make sure I'm ordering the right size?

A: Shoes may run larger or smaller than the standard sizes you're used to. It is suggested to check the actual measurements (Foot Length and Girth) in the size chart on the shoe’s product page and compare them to your foot measurements before ordering.

Q: How long can I receive my item?

A: Total Delivery Time is based on the tailoring/processing time + shipping time, you will find them in the product pages.

Q: Can I return or cancel the shoes if I change my mind?

A: You still have some time to change your mind after placing order with us. However, please be noted that all of our shoes are made to order. Once we started the creation process, materials cannot be reused.