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ryaninteractive

Michael Ryan

Liberty Mutual Insurance
On Twitter: @ryaninteractive

Mike is a Principal User Researcher at Liberty Mutual Insurance and works on a variety of mobile and desktop applications for sales and service tasks. Mike has been working in user experience since 1995 for companies including Thomson Reuters, Trend Micro, HP, Staples, Welch’s, Keds, and The MathWorks. He graduated from Bentley University’s Master’s Program in Human Factors and Information Design in May 2008. Mike has taught a Graduate Level course in Mobile Usability at Northeastern University. He is an active member in UXPA Boston and Boston CHI and has presented at the Boston UXPA Conference. He has served as Ignite Session Chair and planning committee member for UXPA International.

Getting feedback from users on an unreleased product can be quite challenging, even more if it involves bridging online to offline experiences while keeping the product confidential.

During this 5 minute Ignite Session, you will learn how we customized a lab-based study to create an immersive experience for the user. I will cover the following briefly:

Process

Key lessons

Impact

How To Accidentally Create A Viral UX Infographic
Presented by Jennifer Aldrich

A year ago I drew a UX themed doodle that went unexpectedly, internationally viral in a matter of days. During this Ignite session I'll describe what led up to the creation of the doodle, some lessons I learned after it went viral, and 5 quick tips on how you can make the greatest level of impact with your infographics.

#HamburgerWars
Presented by Mike Ryan

The responsive age has brought many challenges to the UX world. One of the biggest challenges is mobile navigation. Enter the hamburger icon (☰)! Many mobile apps and sites today use this design pattern. But, is hamburger navigation our responsive savior or does it introduce additional problems? This session will look at the current use of hamburger navigation and summarize qualitative and quantitative studies of it's efficacy.

Mobile Augmented Reality -- Can it be made useful?
Presented by Kevin Arthur

Can mobile augmented reality move from gimmicks and advertising towards genuinely useful and compelling applications? I'll talk about new camera and computer vision technology that may help, and give some tips on designing for these new mobile AR experiences.

Why Body Gestures are not The Future of UX
Presented by Tony Fernandes

Many gesture advances have been made using cameras and sensors. Increasingly, device markers are relying on these capabilities to leverage body motion to control experiences. This talk discusses the pros and cons of using large scale gestures and questions their role in the future of UX.

Emotional Journey Tool
Presented by Tony Fernandes

Research tools such as Likert Scales can often be blunt instruments when it comes to tracking people’s emotional state over the course of the product experience especially when it stretches over multiple steps and over an extended time period. The soon to be released cloud-based Emotie (www.emotietool.com) provides researchers with a simple tool for tracking and communicating people’s emotional state.