"While the customer was not denied boarding, the crew members politely asked if she could change. The customer agreed and continued on the flight without interruption.

"We support our crew members’ discretion to make these difficult decisions, and we decided to reimburse the customer for the cost of the new shorts and offered a credit for future flight as a good will gesture."

The Huffington Post UK has reached out to JetBlue for additional comment, but has yet to hear back at the time of publication.