NRLTCC is working to ensure that we provide goods, services and facilities to all resident and clients, including people with disabilities, in accordance with the principles of dignity, independence and equal opportunity.

In the event of a temporary service disruption should occur, a notice of temporary service disruption will be provided here. For planned disruptions, notice will be provided within a reasonable time in advance. For unplanned disruptions, notice will be provided as soon as possible.

Privacy

North Renfrew Long-Term Care Services Inc. respects the privacy and personal information of all residents and clients. Personal Health Information is important in allowing the North Renfrew Long-Term Care Centre to provide residents and clients with better services. We will obtain consent to collect, use and share personal health information with other Health Service Providers who are involved in resident/client care.