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OS update via MIDI sysex= RECEIVIN O/S VERSION [INVALID O/S]

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Hi. Yesterday i wanted to start Cubase7.5.3 x64 on my Windows PC it stucks by "VST MIXER". After a long time Automap told me to make an OS Update of my zero SL MKII. I didi, and after the massage to do not unplug the device, i was back at the sceen with the zero SL MKII OS update buton, und cubase stucked. So i unplugged the device and Cubase restarted Cubase and Cubase started, but windows don't regonize the zero SL MKII anymore (it says something is wrong with the device). So i tryed to make an OS update via MIDI sysex like the support page said, but the zero SL MKII says: "RECEIVIN O/S VERSION [INVALID O/S]".

I found the issue. The USB Port of the zero SL MKII is broken. It only works in a special position. This is my 2nd Novation Controller wich has an broken USB Port like my Remote Le. With all my other MIDI-Controllers (and i have some) i have no USB-Port problems...