Workforce Scheduling Coordinator 2

Comcast shapes the future at the intersection of media and technology. We create world-class experiences that people love and trust and drive innovation that builds value. We bring millions TV and Internet, entertainment, sports and news, communications and home management, theme parks, television and movies. Comcast brings to life the best of what’s to come.

Job Summary:

Under limited supervision, responsible to ensure data accuracy for scheduling, forecasting, and reporting of key metrics to Customer Service and Resource Optimization Center teams. Ensure Comcast resources are aligned with customer demand, enabling the organization to make changes required, based on trends. Has developed knowledge and skills in Workforce Scheduling. Applies standard policies and procedures. May still be acquiring higher level skills. Is accountable for individual results and impact on team.

Primary Responsibilities:

– Work on duties as assigned and work with the team to ensure all tasks result in accurate and timely information being delivered to leadership.