It didn’t recognize me - Open Snapchat - I got a new phone

GetHuman-philnphi's Recover Account issue with Snapchat from April 2018

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Help with my Snapchat issue

First: share to improve GetHuman-philnphi's odds

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GetHuman-philnphi's next move: go to the Snapchat help center.

Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-philnphi will want to follow the link below to head to their help center. We will check on GetHuman-philnphi later to make sure it's all set or try to help escalate.