I enjoyed my visit with you on Friday, July 3, 3015. Your Service Advisor, Shawn was very easy to work with. He was kind, courteous, professional and courteous. I will definitely bring my car here for the next maintenance service.

1

lindak1198328045
July 06, 20153Nalley Toyota Stonecrest

★★★☆☆

I enjoyed my visit with you on Friday, July 3, 3015. Your Service Advisor, Shawn was very easy to work with. He was kind, courteous, professional and courteous. I will definitely bring my car here for the next maintenance service.

WASTED more than a week on a internet/long distance deal with these guys!!!
This would have been our 3rd purchase from what used to be Conyers Toyota. All of the I's were dotted T's crossed prior to arrival including the purchase price, payment, and financing. The paperwork was said to be "ready for signing" and that our visit would be merely a "formality". Upon arrival, it became quickly apparent that the prior weeks effort in supplying them with all of the needed information to procure financing had NOT been completed, let alone even submitted!
We were assured, promised, and guaranteed that our 125 mile one way trip would not be in vain that "they had everything ready for our arrival." Needless to say, the offer wasn't even close to that promised and we left (ironic as we had informed them that we would if anything was different) and will NOT be purchasing from them & would highly recommend others to reconsider using this dealership.
Our calls have not been returned and the only explanation offered was from our salesman who was the proverbial mushroom. Sad because our previous experiences were very pleasant.
DON'T WASTE YOUR TIME! BAIT N SWITCH

WASTED more than a week on a internet/long distance deal with these guys!!!
This would have been our 3rd purchase from what used to be Conyers Toyota. All of the I's were dotted T's crossed prior to arrival including the purchase price, payment, and financing. The paperwork was said to be "ready for signing" and that our visit would be merely a "formality". Upon arrival, it became quickly apparent that the prior weeks effort in supplying them with all of the needed information to procure financing had NOT been completed, let alone even submitted!
We were assured, promised, and guaranteed that our 125 mile one way trip would not be in vain that "they had everything ready for our arrival." Needless to say, the offer wasn't even close to that promised and we left (ironic as we had informed them that we would if anything was different) and will NOT be purchasing from them & would highly recommend others to reconsider using this dealership.
Our calls have not been returned and the only explanation offered was from our salesman who was the proverbial mushroom. Sad because our previous experiences were very pleasant.
DON'T WASTE YOUR TIME! BAIT N SWITCH

I bought a new car last December from Conyers Toyota and purchased the added feature to have my oil changes done at their service station. When I went to have my oil changed the technicians were polite and courteous. The service was quick and they kept my car just the way I left it.

PROS: Good customer service. They do what it takes to please.
CONS: None

I bought a new car last December from Conyers Toyota and purchased the added feature to have my oil changes done at their service station. When I went to have my oil changed the technicians were polite and courteous. The service was quick and they kept my car just the way I left it.

PROS: Good customer service. They do what it takes to please.
CONS: None

They are always willing to help. I had a car that had numerous problems (I had bought it used, privately) and they were supportive and very easy to work with...especially at the point where I ended up bringing the car in 3 weeks in a row with different problems.

My family has bought 4 cars from them, and the experience has been very pleasant every time.

They are always willing to help. I had a car that had numerous problems (I had bought it used, privately) and they were supportive and very easy to work with...especially at the point where I ended up bringing the car in 3 weeks in a row with different problems.

My family has bought 4 cars from them, and the experience has been very pleasant every time.

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Message from Nalley Toyota Stonecrest

Nalley Toyota Stonecrest offers a wide selection of new Toyota models and quality used vehicles along with professional service and maintenance, genuine parts, financing options, and auto body work to customers in Conyers, Lithonia, Covington, Stone Mountain, Decatur, Snellville, Athens, and Monroe.We treat the needs of each customer with paramount concern and understand that you have high expectations. As a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time.

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