For Netpay Payment (VISA or Master Card only, 3% fee are required for every transaction) Please take note, Netpay also can be paid by using local banks (M2U,RHB Click), 3% fee applied.

Note:
-Netpay is own by Lelong.com.my and will charge extra 3% on every transaction. We recommeded buyer to click on other payment method then pay direct to seller. Doing this way will save you 3% of netpay transaction charges and in case of out of stock will get full refund.
-No need to send us any email or sms after payment, Netpay will update seller.

- If the item is out of stock, we will only refund back your total payment before include the 3%.

example:
You have paid RM103. RM100 will be refund only.

Account Name:

AT NET Enterprise

CIMB

8600403437

Ashley Tham Yew Chung

MAYBANK
112362196867

CIMB7602555314

RHB

11231200187998

Public Bank

4676950406

Cheque Payment

All cheque must be crossed and made payable to "AT Net Enterprise" and deposit to

CIMB Bank ACCT NO : 1207-0001448-105

Once the cheque has been cleared, your order will ship out ASAP.

Combine Shipping?

We allowed combine shipping for customer who purchase more than 1 item.

Lelong system automated combine shipping. For item not over 1kg only. Lets explain with an example:-
Buyer buys 3 items using the Shopping Cart:Item A: Shipping fee RM8Item B: Shipping fee RM20Item C: Shipping fee RM12
System will pick up the most expensive Shipping fee, which is RM20 in this case, and add RM3 to each additional items.
In this example, the total shipping fee will be:
RM20 + RM3 + RM3

For light items below 100g and heavy/big items that are over 1kg product, We will not follow the system automated combine shipping. We will calculate the actual shipping fees and pm to you. Shipping charge will be depends on product weight and dimension. No combine shipping available for ATX CASING, PRINTER, MONITOR, SPEAKER, UPS.

Shipping will be done on NEXT DAY once payment have been make except 1st saturday, sunday public holiday.

Payment that make after 12pm will not be shipping on same day. If can please make payment before 12pm so we can shipping on the same day.

Please refer to our shipping method, you may request to change shipping method.

The cost of the postage includes : Processing, packaging, materials and delivery to sorting office

In case if the shipping date falls on a holiday, we will be shipping the item on the next following day.

We will always ensure that all items are wrap nicely or 100% sealed by original packaging before shipping. If the item is broken seal please check your item first before you sign or call us immediately.

Please leave us a good rating after you had received your item to let us ensure that you have been received your item in good condition. Thanks

For area around Peninsular Malaysia -Light weight items example like software,flash drive,memory,others(below 1kg), We will automatically choose POSLAJU delivery to buyer. [1~2 working days]

-Heavy weight or big dimension items example like monitor,casing,printers and others, We will choose SKYNET delivery to buyer. [1~2 working days]

-We can always use EPARCEL from POS Malaysia (for heavy goods) to ship also if you want to save cost too. Just let us know. [3 to 8 days]

For area around Sarawak/Sabah/Labuan
-Light weight items example like software,flash drive,memory,others(below 1kg), We will base on POSLAJU delivery to buyer. [1~2 working days]

-Heavy weight or big dimension items example like monitor,casing, printers and others(higher than 2kg), We will choose EPARCEL POSMALAYSIA delivery to buyer. [3 to 8 working days]

Terms Conditions
Prices, specifications and availability of products are subject to change without prior notice. Due to the dynamic nature of the computer industry, pakaging and description may not reflect current technical information. Any typographical or photographic errors in the product specifications or errors in the pricing or offers are subject to correction. Product accuracy will be depends on the title or product model on title.

Netpay
Netpay charges is under lelong.com.my. We do not get any charges on it. In case of out of stock item, buyers only get refund for the total amount after deduct the 3% charges if buyer was make payment via m2u, cimbclick or hlb. Please use other payment method to avoid netpay charges.

Lost DamagesSeller shall not held responsible for any lost or visible damage of the item during delivery by courier service. However, buyer has the right to claim from the courier company. We could also help buyer to claim for it.

WarrantyWe provides a 1 Year Manufacturer/Distributor/Supplier Warranty on major products unless otherwise stated on above. For 2nd year or above warranty, buyer may send back to us also but we will charging a service charge for sending warranty. The warranty covers any hardware defects and excludes any software issues, act of god, power surge, neglect, or unauthorized repair/modification (Kindly refer products manufacturer warranty policy for more specific details).

We honoring the warranty if the products went wrong. Customer may have option to inform us to check/test the products on behalf before we ship the products. All sales are final and under no circumstances will a refund be given. In the unlikely event a warranty issue does arrive we will fix or replace the product within 30 to 45 days of receiving the RMA item. returning and sending back transportation fees both ways at buyers own cost. Buyers also may send it back directly to our Showroom Service Center for the warranty process. Our service representatives will be glad to assist you.

One To One Ex-Change
We allowed one to one ex-change for those item death on arriving. Please direct contact seller and return back the item with full original packaging within 7 days only. We will ex-change one new unit to you (TnC). Visible psyhical damage will not be entitle one to one ex-change.Out Of Stock
We cant ensure that all product in live posting are in-stock. Live products will only update from time to time. If the item you order is out of stock, you will be informed with the option to change other product or cancel your order and get refund. If you decide to wait for an order, please be aware you may have to wait longer than the delivery schedule times stated above.Guarantee
Every effort is made to ensure your satisfaction. If you are not happy with a service or product, kindly contact us. We will do our very best to solve the problem.

Policy

1. Goods sold are not returnable, exchangeable or refundable.

2. All items comes with warranty. Anything can contact back seller. We got sales history on every transaction using your lelong id. No receipt require for warranty.

3. We need time to arrange and ready your order to ship out, 1 to 2 days at most.

4. Transportations of goods and all costs incurred will be borne by the purchaser.

5. Warranty on all products sold is considered null and void under one or all of the following conditions :

Installation of software/hardware or maintenance not performed according to manufacturer specifications

The products serial number or warranty label has been altered, tampered or removed

Physical damage to the products caused by purchaser due to neligence or abuse

6. We do not held any responsibility for any damage or lost item during shipping process.

7. Confirm orders must pay within a week (7days), else we will canceled it.

8. If the product are out of stock, we will contact buyer via e-mail, SMS or PM. Buyer can change other brand or model or get a refund from us.

Same day Delivery

-Paid orders that received before 12pm (working days), will be ship out on the same day of purchase.

-All payment and shipping details must be update to seller by using Lelong, SMS, Email or Watsapp before 12pm (working days)

-Tracking number will be provided on the same day (Evening time)

-For CoC customers can do so on the same day. Please refer below.

Cash On Collection / Self Collect (CoC)

-Minimum of RM50 deposit are required while placing your order. For large amount of order, please contact us for more info.

-All deposits are to bank-in into bank account, for more info, please visit the link below

WarrantyWe provides a 1 Year Manufacturer/Distributor/Supplier Warranty on major products unless otherwise stated on above. For 2nd year or above warranty, buyer may send back to us also but we will charging a service charge for sending warranty. The warranty covers any hardware defects and excludes any software issues, act of god, power surge, neglect, or unauthorized repair/modification (Kindly refer products manufacturer warranty policy for more specific details).

We honoring the warranty if the products went wrong. Customer may have option to inform us to check/test the products on behalf before we ship the products. All sales are final and under no circumstances will a refund be given. In the unlikely event a warranty issue does arrive we will fix or replace the product within 30 to 45 days of receiving the RMA item. returning and sending back transportation fees both ways at buyers own cost. Buyers also may send it back directly to our Showroom Service Center for the warranty process. Our service representatives will be glad to assist you.

One To One Ex-Change
We allowed one to one ex-change for those item death on arriving. Please direct contact seller and return back the item with full original packaging within 7 days only. We will ex-change one new unit to you (TnC). Visible psyhical damage will not be entitle one to one ex-change.