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Associate Product ManagerClarabridge

THIS JOB HAS EXPIRED

The Associate Product Manager will support the Clarabridge organization by creating and sharing the roadmap and product features surrounding all Clarabridge product lines. We are looking for a motivated individual who will be comfortable taking on a very visible role throughout Clarabridge.

Primary Responsibilities:

?Serve as an internal subject matter expert on all things relating to existing and upcoming Product features and functionality
?Contribute towards developing the short-term product roadmap and strategy for future product releases
?Scope out detailed functional specifications within specific product releases
?Work closely with Clarabridge Engineering team during product delivery to clarify design questions and confirm that delivered product meets specifications
?Work with internal UI/UX experts
?Coordinate development of product release collateral, including but not limited to, product feature presentations, release notes, product documentation
?Work closely with other teams in the organization such as Services, Marketing, Sales to 1) gather feature suggestions for future releases 2) understand product pain areas 3) communicate details surrounding upcoming releases
?Coordinate release tasks across all teams in the organizations prior, during and after major product releases

Requirements:

?Ability to understand and articulate the business value driving a product feature
?Ability to work independently
?Ability to develop effective working relationships within the engineering team and within the organization
?Understand and adhere to product development processes and standards
?Strong written and verbal communication skills
?Experience with Microsoft Office Suite including MS PowerPoint
?Ability and desire to work in a fast paced environment
?Bachelor?s Degree or higher preferred

Desired skills:

?Prior experience in data analysis
?Understanding of social media space

Leading in Customer Experience Management
To give your business the lead in Customer Experience Management (CEM), partner with the leaderClarabridge. With years of development invested in the Clarabridge solution, we're simply the most qualified company to reveal strategic insights hidden in customer feedback across a range of sources.
Unlike other companies that only serve academic or government markets, the Clarabridge focus has always been business, your business, and how we can help you reach your commercial objectives. To give you the customer insight you need, we've worked harder, thought deeper, and developed smarter software than any other vendor in the marketplace.
Vision
At Clarabridge, our goal is to help you fully access your customer experience intelligenceand leverage that information to your advantage. By bridging the gap between your customers experience and your brands promise, we provide a unique portal into the human dimension of your business. With this insight, you gain the strategic edge in serving your customers, controlling costs and risk, competing resourcefully, and building profitability.
Experience
When you work with Clarabridge, you work with the management team that had guided the companys growth and innovation from the start. Each has had decades of experience, bolstered by successful entrepreneurial ventures and strengthened by prior top-level management experience. Our executives, who include a nationally recognized entrepreneur and a multiple patent holder, are all published authors and frequent speakers at industry conferences.
Strength
With a commitment to excellence, partnership model with clients, and fast-paced development processes, Clarabridge is strong from the ground up. Whats more, our financial backing, board advisors, reputation, and partnerships are sound, ensuring our software will evolve to meet your emerging demands.