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Our goal is to ensure your complete satisfaction with your purchase. If you are dissatisfied with your purchase please follow these policies and guidelines to ensure proper processing.

ALL SALES ARE FINAL. RA’s will be provided ONLY for damage/defects from manufacturer or wrong item shipped by shipper error. Please check merchandise immediately. NO REFUND. Shipping and Handling fees are Non-Refundable, includes all refused and unaccepted packages. Items must be in its original condition (unwashed, unworn,) with the original packaging.

Damaged/Defective items may be returned for store credit or an exchange may be provided (if item is still available for exchange, the item will ship with your NEXT order, shipping costs is the customers responsibility). Please call or e-mail us to notify us within 2 business days from the delivered date of any damaged/defective items. Items must be in its original condition (unwashed, unworn,) with the original packaging.

Please submit via e-mail, 2 pictures of the damage. Picture #1 should show a close-up of the damage and Picture #2 should be of the complete item. Include your invoice #, style #, color, size and how many pieces damaged, and if you would like a credit or exchange. Once all information is received, we will forward to Brand for approval (can take 1-3 business days). Final RA approval is provided by the Brand.

I was sent a style or color I did not order!
Please let us know within 2 business days from the delivered date and we will send you a return label and process a store credit for the wrong item once it has been received. Items must be in its original condition (unwashed, unworn,) with the original packaging. If you would like the correct item shipped, please let us know and we will ship the correct item with your NEXT order (subject to product availability, shipping costs is the customers responsibility). When returning the item, please make sure items are returned in its original condition with original packaging. Items returned outside its original condition / packaging and incomplete packs will not be accepted by the Brands, no credit will be given and you will have to pay to have items shipped back to you.

Brands do not accept returns based on reasons other than the two listed above.
If you are unsure of the Brands and Orange Shine’s return policy, please contact us or the Brand directly.

We are a clothing company based on Southern California - designed and manufactured in LA. Heimish is our junior and young contemporary line. As wholesalers who have been in this business for over ten years, we have developed the experience and understandings about the dynamics ...

Brand Rating is one of the most important performance measures that OrangeShine.com uses to determine how well a brand is fulfilling buyer’s order. With this, you can approximate brand’s performance before making a purchase.

Avg. Shipping Time

The star(s) represents average time from when an order is placed to when an order is shipped out. The calculation is based on the past 90 days transactions, considering working business days only.

Sold Out Rate

The star(s) represent the percentage of sold-out items from the orders placed in the past 90 days.

BO Rate

BO stands for back-order. The star(s) represent the percentage of backordered items from the orders placed in the past 90 days.

Brand Rating is one of the most important performance measures that OrangeShine.com uses to determine how well a brand is fulfilling buyer’s order. With this, you can approximate brand’s performance before making a purchase.

Preorder Drop Rate

The star(s) represent the percentage of items drop from pre-order transactions in the past 120 days. The count of dropped items includes sold out, and not available items.

Preorder Processing Time

The star(s) represent the number of days passed from the marked available date for pre-ordered items before changing to an actual invoice for the orders placed in the past 120 days. The rating does not incorporate the items that are processed.

Sold Out Rate

The star(s) represent the percentage of sold-out items from the orders placed in the past 90 days.

What the star(s) mean?

less than 5%

5 ~ 7%

8 ~ 10%

10 ~ 14%

more than 14%

N/A : There are less than 10 counts to calculate

Newly joined : Brand has been active for less than 30 days

Avg. Shipping Time

The star(s) represents average time from when an order is placed to when an order is shipped out. The calculation is based on the past 90 days transactions, considering working business days only.)

What the star(s) mean?

2 or less days.

3 days.

4 days.

5 days.

6 or more days.

N/A : There are less than 10 orders fulfilled.

Newly joined : Brand has been active for less than 30 days

BO Rate

BO stands for back-order. The star(s) represent the percentage of backordered items from the orders placed in the past 90 days.

What the star(s) mean?

less than 2%

3 ~ 5%

6 ~ 14%

15 ~ 24%

more than 25%

N/A : There are less than 5 counts to calculate

Newly joined : Brand has been active for less than 30 days

Preorder Drop Rate

The star(s) represent the percentage of items drop from pre-order transactions in the past 120 days. The count of dropped items includes sold out, and not available items.

What the star(s) mean?

less than 5%

5 ~ 15%

16 ~ 25%

26 ~ 50%

more than 50%

Preorder Processing Time

The star(s) represent the number of days passed from the marked available date for pre-ordered items before changing to an actual invoice for the orders placed in the past 120 days. The rating does not incorporate the items that are processed.

HEIMISH FASHION INC's Size Chart

No Size Chart

HEIMISH FASHION INC's Store Policy

1. Sales are not subjected to a refund. In the case of a defected product, store credit may be issued upon inquiry of the manufacturer. 2. All damages or defected products have to be reported to the manufacturer first. Thereof the manufacturer will evaluate the legitimacy of damaged product before rendering any credit or assuming liability of the defected item. In the case of the manufacturer denying the legitimacy of the claim, no store credit will be issued. 3. All approved returns will be inspected one more time by the manufacturer once the merchandise has been received before issuing any store credit. 4. All approved returns have to be shipped within 7 days upon approval. Failure in doing will be penalized by a 10% upon the value of the merchandise returned. 5. All order cancelations have to be reported to the manufacturer first; thereof the manufacturer will inquire the situation and render a decision of approval or denial of the customer’s request. No order will be subject of cancelation if once shipped. 6. It is the customer's responsibility to bring the products to our facility for exchange – shipping will be at customer’s expense.7. No store credit is issued after 15 days. (Absolutely no returns for special orders.)8. Claims for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included. 9. Shipping and handling are non-refundable unless authorized by the manufacturer first.