Contact info

01273 645797

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Emergency contact number

This number is to be used for emergency water leaks and Carbon Monoxide alarms only

We understand that it may be a nightmare if a leak springs in the middle of the night and the office is closed. The first thing to do is to locate the stopcock in your house, this is normally located under the sink or stairs and shut off the water. Once you have done this, call our emergency plumber on the number below who will be able to help you. An example of an emergency would be water pouring from a fitting/pipe, rather than a slow drip which can be tackled by placing a container under it and reporting the leak via the request a repair tab at the top of the website. Our maintenance team will pick up the problem the next morning and give you a call to help. If your Carbon Monoxide alarm goes off out of hours and is a steady alarm sound, please call this number immediately, open all windows near the boiler, shut the door to the room and move to another part of the house until the plumber arrives. If it is only an intermittent beep, this means the battery needs replacing and is not an emergency.

07840 312 915

Charges apply if you call this number and it’s not an emergency. Please see the fees section of our website for more information.