Paytm Customer Care

Paytm Customer Care service is available 24×7 for the assistance of customers and provides instant solution to their issue and queries. You can call on Paytm Customer Care Number for help and enquire about KYC, Shopping, Recharge related services.

Those who have any issue concerning products, services and payment policycan contact customer support team via Paytm Toll Free Customer Care Number or through Paytm Customer Care Email. For more details, go through the underneath section of this page.

Below specified is the list of Paytm Complaint Number of various regional offices. Userswho have query regarding Paytm’s products or services can contact on Paytm Customer Care Number given underneath.

Ans:Yes, it is possible to recharge your mobile phone without internet connection. All you need is to dial Paytm Toll Free Number India1800-1800-1234. Also ensure that your account has sufficient balance to cover recharge.

Ques 3:What is procedure to sign up in Paytm?

Ans:Follow below given steps to create a Paytm account:

First you have to make sure that a latest Paytm app version is available in your phone.

Then press on the “Cart” button and hit on top of the forum.

Then go to the icon of “create account” and enter the asked details and submit it.

Now you are ready to use the app.

Ques 4: Did Paytm charge extra feefor bill payment?

Ans: No, Just pay the amount due as per your bill and nothing more. This applies to all bill payments including mobile, landline, DTH, electricity and gas.

Ques 5: Is it possible to use Paytm without KYC?

Ans: Yes, you can use Paytm without KYC as Paytm has clarified in a blog that users can continue to use this digital wallet app without the KYC process.

Ques 6:Why it is essential to sign up for using the website?

Ans:To sign up in the Paytm bring lot of advantages to its users that are listed as below-

Users can check their past order history as well as transactions easily.

You can edit your administer your personal details such as billing details etc.

Users can track their order status.

Cancellation becomes an easy process if you sign up to the website.

Users can download or print out all the description of transactions details.

Get the best offers with various coupons advantages and special deals.

Paytm is an online e-commerce website, which offers rapid and proficient money transfers to carry out bill payments and credit top-ups online. Customers can contact the executives through 24×7 helpline number specified above.

Apart from this, Paytm users can also register their issues and complaints. While registering your issue, you need to enter relevant details such as your order ID. Once you submit the request, customer care department will solve your issue on priority basis.

To resolve your doubts concerning the product and service, call Paytm Customer Care Number. Moreover, to fetch details about new offers, products visit the Official Website.

Hello sir,
I recharged my jio number on 31march with 402₹, through Paytm the amount got deducted from my account but the recharge not get successful.
The Order ID is IPT25241572734.
recharge jio number is 7985443159.
My mobile no. 8109155645.
Please Help me…..

Hii Amar, You can put your Paytm number in the Login and hit on the Forgot Password Button. Paytm will provide you a contact number, dial it and then you will get an link, hit on it and then you change your password.

Dear Sir
On 25th feb i tried to book ticket from a unknown person on train. he tried to book on mobile took my card detail
ticket was not booked , however money get deducted details are as under
27/02/2017 VIN/irctc_PayTM/20170225102530/0 Dr. 3,097.82
From above detail i want mobile no of that fellow as i didnot took his number.
I thought as money debited from my account this will come in my account but bank told this amount will go to paytm wallet of that person so please help.

I am unable to transfer the money t other paytm wallet while updating my kyc as VIP customer …its showing the error as your monthly limit has been exceeds …what should i do ?
my money has been blocked for used id 9581016970

i have upgraded my wallet for 1lac limit .I was try to transfer the amount to other paytm wallet its showing the error as Monthly limit has been exceeds for 25000…. why its showing like this plz let me know ..

Dear Candidate yesterday(04/01/2017) i have transfer 1600 rs from my debit card via paytm. The amount will be debit my card but it was not credit in bank account. Let i have tried your customer service no response. I need solution for this

Dear sir i did my first payment on fassos food by appling promocode but it has been more than 48 hours but not received Cashback of rs 150 as paytm promised to give 150 Cashback on more than 150 payment.

Hi Amit
If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

Hi Mehman
If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

Hi Rohit
If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

Hi Arun
If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

Hi Sameer
If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

Hi Azad
• Go to official website of paytm that is paytm.com
• Select “paytm Wallet” which is on the top of the page.
• Enter the amount and hit “Add Money” button.
• Select the type of adding money for example – Credit/Debit card, Net Banking, IMPS or ATM card.
• Now enter all the details asked there.
• Once you will fill all the details your transaction will be completed & the money will be added to your paytm account.

Hi Dharmendra
If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

Hi Sumit
You have to generate a QR code for selling products. Here is the way how you can get QR code:
• Go to official website of paytm that is paytm.com
• Now hit on “Paytm Partner” tab which is displayed on the top of the page.
• On the new page press “Get Your Qr Code” button.
• Now log in/ Sign In (If you are new user)
• Choose “I want to accept payments in my shop/retail store”
• Now fill all the details like Name, Mobile Number, Your Shop Name, Business Category etc.
• At last recheck all the details and hit on “Submit” button.
• Your QR code is generated.

Hi Nitish
No Need To Worry. If Your Transaction Is Successfully Done, Then You Have To Wait For 2 Days Because It Takes Two Days To Update The Status. After Two Days Still The Status Not Updated Then You Can Contact Customer Care Number.

Hi Utkarsh
If transaction is successfully done then within 2 to 3 days your money will be shown in your account, but if transaction is not successfully done then don’t worry. Your money will be returned to your account.

Hi Poonam
No Need To Worry. If Your Transaction Is Successfully Done, Then You Have To Wait For 2 Days Because It Takes Two Days To Update The Status. After Two Days Still The Status Not Updated Then You Can Contact Customer Care Number.

Hi Sunny
If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

Hi Venkat
If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

Hi Tarun
If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

Hi Akhter
• First of all open Paytm app
• Now move to “Profile” section which is on the bottom of the page
• Hit on “forgot password” in login page
• Now enter your registered e-mail address or mobile number & Press “proceed” button
• Fill the OTP number sent to your mobile number and then “submit” to reset your password
• Now enter the “New Password” & hit on “Update” button
• Your password will be updated

Hi Vijay
After successful payment, A confirmation status will be displayed on your screen.
It can be any one of the below mention thing:
Successful Paid – If this is shown, It means your transaction has been done.
Pending – If this is shown, then system is waiting for a confirmation. If your paytm payment gets into a Pending mode please wait for some time as in most cases it gets automatically cleared to a successful transaction.

Hi Krishna
If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

I m transfer money from bank account to paytm but i have no received money in paytm and bank account is show transfer to successfully. Whats problem pls guide me n give me details urgently do the nedfull.

Hi Varsha
• First of all Login to Paytm official website
• Hit On “View Profile” below your name
• Now press “Edit Profile”
• Change the registered mobile number and hit “Save” button
• Fill the OTP number sent to your newly registered mobile number
• At Last hit Submit Button

Hi Aman
If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.

Hi Sunita
1. Visit the official website of Paytm that is Paytm.com
2. Press paytm wallet tab on the home page
3. Now hit on “Add Money to the wallet”
4. login to your account
5. You will see option to transfer money from one PayTM wallet to another
6. Now you have to enter the amount and the mobile number to whom you have to send the money.
7. After filling up all the details press Transfer button and your money will be transferred from one account to another immediately

Hi Anu
After successful payment, A confirmation status will be displayed on your screen.
It can be any one of the below mention thing:
Successful Paid – If this is shown, It means your transaction has been done.
Pending – If this is shown, then system is waiting for a confirmation. If your paytm payment gets into a Pending mode please wait for some time as in most cases it gets automatically cleared to a successful transaction.

Hi Dev
If Money is not added to your Paytm wallet account, Then don’t take tension. There must be delay in the transaction from bank. If the money is not transferred to your Paytm wallet then the money will be sent back to your bank account. For more details you can check official website FAQ section.