Housekeeping Job Description

Job Description for: Hotel Housekeeping (Seasonal) Reports to: General Manager, Housekeeping Supervisor and Duty Manager Employment: Full Time Seasonal Duties and Responsibilities: Pre Season Duties • Clean and set up all guest rooms for opening • Clean all common areas for opening • View all unit types in building and understand amenities in building • Understand how everything operates in guest room ie. Fireplace, windows, etc. • Make sure all keys are correct and function • Understand the mountain and village layout and be able to give directions • Perform any laundry duties • Any other reasonable request as made by a Central Reservations Manager Housekeeping • Clean and maintain guest units while keeping up with standards set by the Housekeeping Supervisor and General Manager • Clean and maintain hotel common areas while keeping up with standards set by the Housekeeping Supervisor and General Manager • Perform any laundry duties • Stock and maintain any housekeeping supply rooms • Ensure high level of customer service is maintained at all times • Assist guests with all questions and reasonable requests • Ensure accurate information is provided to all clients with respect to all Big White and Central Reservations products Other • Maintain clean and tidy appearance • Maintain clean and tidy work area • Any other reasonable requests as made by a Central Reservations Manager

My winter in Canada was spent as a housekeeper at a hotel and learning to snowboard at Big White. Housekeeping can be fun but lots of hard work, especially during the peak holiday season and every Sunday morning after a big night. It taught me to take initiative when working in teams, great organizational skills and how to make a room look like a million bucks! The bad parts of the job are there are not always guaranteed hours when the hotel is quiet, sometimes missing out on the fresh snow being stuck inside cleaning and the fact that rooms can be an absolute disgusting mess and we have...