This is a Genuine Product which we will provide Verification Bar Code Tag for you to check on NIID Offical Website.

This bag does not provide any warranty which by right (3 years Warranty due to shipping cost and may able to afford buying a new one) but we will provide a 7 day 1 to 1 EXCHANGE if found any defect . (A Worry Free Top Grade Craftsmanship Product).

Delivery Company : Pos Laju

Lead Time For Pre-Order, Custom made and personalized items

Our gifts are specially sourced around the world so that we have nothing less than the best for you! If items are in stock, your order will be despatched within 3-5 business days upon receipt of payment from our suppliers warehouse and are expected to deliver to your doorstep around 10-15 days.

Custom made and personalized items which are made to order, may required longer time.

For order outside Malaysia, please allow additional days due to clearance of Custom of Country's origin and destination which is beyond our control.

Lead Time For Item In Stock

Generally your order will be despatched within 1-3 business days from our warehouse upon receipt of payment.

Lead Time Item Re-Stocking/Stock Availability

If happen that the product you purchased is out of stock, do not panic our re-stocking process will only take approx 3-5 business working day.

And we will shipped it immediately once product arrived.

Duties and Taxes For International Shipment.

Your order total does not include, nor is WYR Connections responsible for the payment of any duties (customs tariffs), taxes and brokerage fees associated with the shipment.

There are 2 types of Warranty for all the products offered in our store.The first warranty is depend on the type of products and it will be mentioned in the product details.Please get the full warranty information from the product details for each of the product you wish to order.

WYR Connections Store also offer you 7 Days Money Back Guarantee for all the products in our store. Please refer to the return policy for more information.

Return, Refund or Exchange Policy

You can apply for a return or item exchange or refund with us within 7 days of delivery and customer is required to ship the purchased item back to us within 14 days, kindly please contact us before any return, in order for us to generate Return Merchandise Number and necessary action.

Conditions of returns

1.The packaging should also be in original condition in original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund.

2. Please note that we will deduct a 25% restocking fees for return items.

3. Delivery cost incurred returning the items will be borned by the customer.

Return and Exchange item can’t be accepted in the following circumstances

1. Unrecoverable liability has been made to the seller due to customization or unique production of items.

2. The item has been damaged/made defective the customer.

International Delivery (Ship outside of Malaysia)

Once the item has been shipped overseas for international delivery, return will not be accepted unless the item that you receive is a discrepancy or a defect.

Refund

Once we have checked and confirm the goods/products, customer will received their refund within <> after the confirmation.