Charming & Traditional 150m from the skiing

A charming and popular catered chalet, Chalet Novelin has a hot tub and sauna, and is fully en-suite throughout. With great facilities, a sought-after location, and a menu that brings guests back year after year, Chalet Novelin offers unbeatable value.

The location of Ski Chalet Novelin is that ideal balance of just 150m from the skiing, in a quiet corner of the village just ten mins walk from the resort centre.

Picture your stay...

Meet Flexi-Catering

We deliver food Meet flexi-catering

The best of both worlds. The price of self-catering but with the irresistable menu our guests know to expect. Total flexibility, zero effort.

Just like self-catered, but we do all the legwork for you. No more shopping. We deliver delicious home-cooked cuisine to the chalet. Breakfast, dinner and afternoon tea. You just pop the main meal in the oven, serve and enjoy. No more arguing about whose turn it is to cook. No more expensive restaurant bills.

Flexi-Catering in a Nutshell

The key difference between the flexi-catered package and regular catered chalet holiday is that there are no staff based in the chalet with you. We pass the savings on to you to offer the best possible price. Total freedom, all the flavour, zero effort...

What is Flexi-Catering?

Like self-catering, but without shopping or taking turns to cook. There is no host in the chalet with you, so you can enjoy your own private space and keep to your own timetable. Each morning, we will deliver the day's delicious freshly prepared gourmet cuisine: breakfast, dinner and afternoon tea. When you're ready for dinner, just pop the main meal in the oven serve and enjoy.

Freshly Baked Cakes

No shopping. We deliver your food.

No shopping and no arguments as to whose turn it is to cook. With our large group it was wonderful to have fresh croissants, bread, dinner and pudding delivered daily. The menu was perfect...

Harriet via Google Reviews

Flexi catering suited us perfectly. The cupboards and fridges were fully stocked and each morning the amazing food boxes were delivered - fresh bread and pastries for breakfast, two delicious cakes for afternoon tea and then an amazing two course meal for dinner for us to pop into the oven whenever we were ready.

How does flexi-catering work?

Morning Delivery Ready for breakfast

Each morning, we will prepare your meals from scratch and deliver them to your chalet door. Breakfast, dinner and afternoon tea. Start the day with fresh bread and pastries, straight from our ovens.

Skiing & Aprés Then afternoon tea

Enjoy breakfast at your own pace. Whenever you're ready, head out and enjoy an amazing day on the slopes. There's no fixed timetable so you can linger for aprés ski or just head straight home for afternoon tea & cakes. It's up to you.

Evening Meal Zero effort

Whenever you're ready for dinner, just pop the dish in the oven, serve and enjoy. Simple! For your evening meal there's a garnished main course and an irresistible dessert. We'll collect the dishes when we deliver tomorrow's tasty treats.

The main reason we booked the chalet was because of the food option... a stunning selection that kept everyone happy...

Flexi-catering FAQ

Is there a chalet host?

No. With the flexi-catered package, there is no host with you in the chalet.
Available as an add-on. With the flexi-catered package, there is usually no host with you in the chalet. But you can add staff service for €500 for the week. Find out more...
With the flexi-catered package, there is usually no host with you in the chalet. But if you book all three floors of Chalet La Rocade, we will include a daily staff service for free. Find out more...

Who cooks the food?

Meals are freshly prepared daily in our Les Gets kitchen. At dinner time, you just need to pop the main dish in the oven, serve and enjoy.

Which meals are included?

On six days of the week, we will deliver breakfast, afternoon tea and a two-course evening meal. There is no delivery on Wednesday.

Alcoholic beverages

What about the staff day off?

There is no food delivery on Wednesday, when our staff are off. But we can still provide a raclette night for you and your group. Cheaper and easier than taking the whole group out to a restaurant in the village centre. Find out more...

Will the kids like it?

Our meals are designed to appeal to all guests, including children. But we understand that sometimes, especially on holiday, it can be easiest to give them what they know best. That's why we offer a kids' ingredients bundle as an alternative option. Just let us know what works for you.

What about dietary requirements?

We can cater for a range of dietary requirements. To find out what options are available, click here.

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Dietary Requirements Flexi-Catering Package

Wheat & Gluten

We can prepare our main courses without gluten, both the meat dishes and vegetarian dishes. Please note though there maybe still be traces of gluten in the meals. We do not offer gluten-free desserts, but can provide fruit on request.

Dairy & Eggs

Our flexi-catered package gives the very best in value, so we try to keep this affordable menu as simple as possible. For this reason, our meals contain dairy and eggs.

Nuts, Peanuts & Sesame Seeds

Our desserts contain nuts and are not suitable for nut allergy sufferers. If you have a nut allergy, we can provide fruit as an alternative dessert - just let us know. Please note that all our dishes contain traces of nuts.

Soya

Our meals do not contain soya.

Fish & Shellfish

Unless stated explicitly in the menu description, our meals do not contain fish or shellfish.

If you have additional dietary requirements, you might like to consider our luxury catered chalet, The Alpine Lodge, where our head chef cooks before your very eyes. Alternatively, we can provide an ingredients box. This is popular where one member of the party has very specific requirements and prefers to look after their own catering. You can let us know your requirements and we'll deliver an ingredients box for the week for you.

Drinks Delivery Add-on

As part of the flexi-catering package, we also deliver alcohol and soft drinks. Just let us know what's your tipple, and we will make sure the fridge is well-stocked for when you arrive.

As well as continental beers and your favourite soft drinks, we offer a selection of French and world wines to suit all palates and all dishes on our winter menu.

Have us stock the fridge Drinks chilling for when you arrive

Rooming & Layout Chalet Novelin

The main living area in Chalet Novelin is on the first floor. Containing the open plan kitchen, dining and sitting areas, as well as the wrap-around sun terrace. The main seating is grouped around a cosy log fire - perfect for warming cold toes after a long day's skiing.

The Bunk Room Free to Use

Why is the fifth bedroom free of charge?

Chalet Novelin has a fifth bedroom which you can use at no extra cost. This takes the capacity up to 14 guests. N.B. with 14 guests, the chalet is very full.

Previously used as a staff room, this bedroom is of a lower standard than the four main bedrooms, and has no natural light. That's why it's free of charge for anyone who would like to make use of it. The bunk room has a w.c. and sink. There is a shower opposite in the spa area.

Floor Plans Chalet Novelin

What's Included?
Flexi-Catering Chalet Package

Chalet Novelin can be booked for exclusive private use only. It can not be booked by the room or on a per-person basis. As you are booking the flexi-catering chalet package, there are no chalet hosts included in your holiday. Find out more...

Not Included

Reviews Chalet Novelin

Leanne T

Reviewed in February 2016

We have just arrived home after a fantastic week in chalet Novelin, it was perfect.. Jana looked after the booking, ski hire, ski passes, transfer from the airport and all the extra questions I had. Nothing was a hassle or problem. The hot tub & sauna were a great treat after a hard day skiing.

Julia S

Reviewed in February 2016

This is a wonderful chalet ideal for those wanting to ski in or around Les Gets. With a large hot tub & sauna its the perfect way to relax at the end of the day. A wrap round balcony gives great views across the village and surrounding slopes.

Gareth W

Reviewed in September 2015

Location is good for mountain activities in both summer and winter. Although only four bedrooms the accommodation can cater for up to 12 people and is also child friendly. The hot tub is a great addition for a relaxing evening after mountain biking or skiing

Sabine Michiel

Reviewed in March 2016

Third time in a chalet from Jana and Raph. We tried a different one this time and again we weren't disappointed. We had the chalet from Sunday-Sunday. Since we live in Switzerland, we wanted to start early in the morning on Sunday (also because of ski classes). We were more then welcome to leave the car at the chalet at 8.30 in the morning. You can really make the most of your holiday using the services and food from Chalet-lesget.com!!!!

Anon. on TripAdvisor

Reviewed in February 2017

This was the first year we took our 4 & 5 year olds skiing so we were really conscious to make sure the trip was a positive experience for them. 11 of us hired Chalet Novelin and from the minute we arrived we had a fantastic time. We had flexi catering which suited us perfectly, the cupboards and fridges were fully stocked and each morning the amazing food boxes were delivered.

Anon. on TripAdvisor

Reviewed in March 2016

As always, an amazing stay. A hot tub and stream room after a long day on the slopes and then to finish that off, amazing food. I would return just for the food. Everything is organised so you can hit the slopes and nothing is to much trouble. I will be returning next year for sure.

David S

Reviewed in July 2015

Just returned from two weeks stay at Chalet Novelin. Great action family holiday with teenagers and friends. Raphs food was to a very high standard, Chalet within walking distance of Lake, Les Gets and all its amenities.

Anon. on TripAdvisor

Reviewed in July 2015

The rooms were spacious and homely and en-suites to all of the rooms. The balcony gave us sunshine most of the day into the evening. A 10 minute walk into the village of Les Gets includes using a short gravel path.

Anon. on TripAdvisor

Reviewed in July 2015

The rooms were spacious and homely and en-suites to all of the rooms. The balcony gave us sunshine most of the day into the evening. A 10 minute walk into the village of Les Gets includes using a short gravel path.

Lesley W

Reviewed in January 2015

The boot and ski fitting service supplied in the chalet was brilliant, we were supplied with new boots and skis, and our lift passes were waiting for us. This was my second visit and will certainly be returning again.

Chalet Holiday & Apartment Holiday Terms and Conditions

1. Terms

These conditions apply to all holidays booked with SARL Montagne & Tradition, trading as "Chalets-LesGets.com" ("we" or "us"), and all people named or booked for by the party leader ("you"). "Our services" are those SARL Montagne & Tradition provide directly, such as food and accommodation. All other services provided by external suppliers, such as, but not limited to, childcare, ski lessons, ski hire and lift passes, are not classed as part of "our services". There is a section (section 5) for external suppliers. The rest of these booking terms and conditions apply exclusively to matters of our services only. "The holiday" is our package of food & accommodation only.

2. Your Holiday Contract

The contract is made on the date we issue confirmation of your booking (via email) from which point on you are said to have booked. No contract or obligation exists between us and you before this date. Your booking of a holiday with us confirms you understand and accept all terms and conditions laid down in our "Booking Terms and Conditions". We reserve the right to change our booking terms and conditions without notice. If you have already booked a holiday before any change you have the option to stay with the booking terms and conditions from your booking date. You will be notified in writing (email, fax or letter) of any proposed change and you must accept or refuse this within 28 days. If you make no contact then it is taken as you have accepted the new booking terms and conditions.

This contract does not apply to any services not classed as part of our services, such as childcare, ski lessons, ski hire and lift passes. We have no liability or obligation bearing from their providers, and offer no comment on the services they can provide.

3. Prices & Availability

After you have booked we will not apply any surcharges to you, even if the value of sterling falls.

We reserve the right to change our prices either quoted or published at any time without notice. Although we update our website regularly, it will not always be up to the minute. Please contact us for an up to date price and availability information.

4. Booking

A party leader making a booking takes responsibility for the whole party, including payment. The below applies to bookings of our services only.

i)Deposit
The deposit is of 40% of the full holiday price. This is non-refundable.

ii) Confirmation
We will issue confirmation of your booking when the full deposit has been received and cleared. Only from the date of this confirmation does any contract or obligation exist between us and you.

iii) Final Balance
The Final Balance is due 60 days before departure. If this is not paid, then the holiday is deemed to have been cancelled. We reserve the right to re-sell the holiday without notice.

iv) Bookings made within 60 days of departure
The deposit and final balance are both due on booking.

5. Third Party Services

We may make bookings on your behalf with third parties, for example ski schools, ski hire providers, the lift pass office, childcare providers, restaurants and transfer companies. All third party bookings are subject to the terms and conditions of the provider. All contracts made are between you and the third party provider. We do not enter into any contract with third parties, and do not have obligation for any matter arising from a third party provider. We do not offer any comment on the standard of services they may provide. All disputes must be taken up with the provider directly, including requests for refunds, even if we have paid the supplier on your behalf.

6. Alteration of the Holiday by You

There are no alteration fees.

i) Alteration before the date of payment of the final balance
You may alter your dates of stay, rooms booked and names of party members travelling, provided there is availability. If the holiday price is more, you need to pay the difference in price. If the price is less, we will refund you any difference. Prices applicable are those on the date of your change of booking compared to the price of your original booking.

ii) Alteration after the date of payment of the final balance
You many only alter the names of persons travelling up to 14 days before departure. No monies will be refunded for a person taking the place who would upon normal booking pay less than the original person has paid (e.g. if a child takes the place of a full paying adult there will be no refund).

iii) All other alterations
All other alterations not specifically mentioned above are considered a cancellation of the whole party who will then need to re-book. The charges for cancellation are outlined below.

7. Cancellation by You

If you cancel your holiday for any reason a cancellation charge is due.

Days Before departure

Cancellation charge (% of total holiday cost)

60 or more

40% (this is the deposit)

30 to 59

60%

15 to 29

90%

14 or less

100%

If you do not make the payments by their due dates or do not show up in resort or at the airport (as applicable), your holiday will be cancelled without notice and the above charges apply. In reality we would make every effort to contact you and only cancel without notice if we were unable to contact you.
Please ensure your insurance covers cancellation of your holiday for any reason.

8. Alteration or Cancellation by Us

In the very unlikely event we need to make a cancellation for reasons not classed as "force majeure" then we will offer you a full refund of all monies paid. In the case of us making a major alteration to your holiday, you may select either a full refund of all monies paid or the altered holiday offered by us. Change of dates of holiday or removal of exclusive use of the chalet are classed as major alterations. All other alterations, including change of room and change of chalet, are classed as minor alterations and no offer of full refund is applicable. The refund of all monies paid is the full limit of our liability, we accept no liability for any other costs incurred to you, including charges for cancellation of your travel and cancellation of other services for example ski hire, ski lessons, lift passes and childcare.

In the case of alteration to, or cancellation of your holiday due to force majeure then no refund will be given. Force majeure is unusual circumstances outside our control, including, but not limited to, war, threat of war, terrorist action or threatened terrorist action, riots, industrial action, natural or nuclear disasters, fire, flooding or adverse weather conditions, closure of ports and airports or similar events.

9. Acceptance of Responsibility by Us

We take responsibility for the actions or omissions of our staff only in the course of their normal work. We take no responsibility of any actions or omissions of staff outside normal working times, including voluntary skiing with guests and socialising with guests. We take no responsibility for any persons not employed by SARL Montagne & Tradition, even if they are a third party supplier connected to us.

10. Limitation of Liability

Where you do not incur death or personal injury, our liability is limited to the full monies paid to us for our services. No extra costs, for example travel from the UK, are liable to us.

11. Acceptance of Responsibility by You

We reserve the right to charge you for any damage to our property and for any unusual cleaning. This must be paid within 24hrs else we reserve the right to terminate this contract and all services we provide to you, including accommodation, food and transfers. Any behaviour deemed by us to be anti-social may result in the immediate termination of this contract and all services we provide to you. Group bookings are classed as one. No further obligation would be due to any member of a party, even if a non-offender, of a terminated contract.

12. Accommodation

We will endeavour to have your room ready by 2pm on the day of your arrival. Your room must be vacated by 10am on the day of departure, regardless of the time of transfer. We will however provide space for the storage of baggage, should you either arrive before 2pm, or wish to leave after 10am.

13. Complaints

In the event that you have reason to complain whilst on holiday with us, you should immediately notify your Resort Manager. By raising complaints early, they can often be dealt with quickly so the rest of the holiday can continue to your satisfaction. If you are still unhappy after your initial complaint, please inform us that any actions we have taken have not corrected the problem to your satisfaction. If you remain dissatisfied the party leader must write to us within 28 days of the end of the holiday giving full details of the complaint. For all complaints and claims which do not involve personal injury, illness or death, we cannot accept liability if you fail to notify the complaint or claim entirely in accordance with this clause.

Please note there are many factors outside our control, notably weather driven aspects such as lack of snow or water shortages. Although we have no liability for factors outside our direct control, we will do our best to help.

In a mountain resort it can take longer to rectify any problems that may occur than you might expect in the U.K., especially involving trades persons and during the holiday periods. Please bear this in mind when we are dealing with any issues.

14. Ski Hosting

We do not include ski hosting with our holidays. Sometimes us or our staff may ski with you. We are not ski instructors. They are in no way leading or teaching you, and this is outside the scope of your booked holiday. All issues of safety are your own responsibility. You must make all decisions as to whether the terrain is suitable for your own ability. We have no liability for any accidents or losses, no matter how they occur or what terrain they occur on.

15. Accuracy

We have tried to make all information in our website as accurate as possible. Please note our prices and availability published may be out of date, please call us for an up to date quote. All information regarding 3rd party suppliers has been supplied by them to us, but we make no claims to it being complete or up to date. They may subsequently have altered their information, making the facts we have published inaccurate or incomplete.

All photos we publish are of the resort or chalet in question except where the subject is not the scenery itself, for example photos of a ski instructor or our staff.

16. Internet Access

Although we will try our best, it can take a large amount of time to rectify any technical problems due to the remoteness of ski resorts from the suppliers. We cannot guarantee our internet access to work. We do not provide any computers.

17. The Chalet

Chalets are not always built with child safety in mind. Parents must be aware there are greater risks than in a normal home environment, and extra care should be taken at all times.

Furnishing may vary from that shown or described. Rooms may not be lockable.

18. Transfers

Transfers are not included in your holiday price but can be added for an additional charge from and to Geneva Airport only. These maybe be in private or shared minibuses with guests of other companies going to other chalets. There may be a wait at the airport for other guests to arrive before your transfer departs. The times are at our discretion, if you would like another time then you would need to arrange and pay for that yourself. We take no responsibility for any loss or costs incurred to you due to the actions or omissions of any 3rd party suppliers including transfer companies.

19. Hot Tubs & Saunas

Hot tubs and saunas can break down and it can take time to get them fixed in a ski resort and as such we cannot promise them to be in working order.

20. Insurance

You must have adequate liability, medical and cancellation insurance for a snow sports holiday. Please provide us with the name of your insurer and a policy number in case of emergencies.

21. Safety Standards

Please note, it is the requirements and standards of the country in which any services which make up your holiday are provided which apply to those services and not those of the UK. As a general rule, these requirements and standards will not be the same as the UK and may sometimes be lower.

22. Law and Jurisdiction

The contract between us and you, and any matters arising from it, will be governed under French law and are subject to the jurisdiction of the courts of France.

Some More Options We have a few more chalets and apartments you may be interested in:

Mountain & Tradition

Having been born and raised right here in Les Gets, Raphael travelled Europe as a noted chef before returning to his home in 2008 to found Mountain and Tradition with his wife, Jana. Drawing on her background in hospitality, Jana looks after the organisational side of your ski break, making sure everything is in place for the perfect ski chalet holiday.