IT Service Provider for Your Data Network-Local to: Burr Ridge, IL

Are You Tired of Being Left in the Dark? You Deserve a True IT PARTNER!

Managed IT Services -Burr-Ridge, IL 60527

It's not enough for your Office IT support to simply keep up with your organization. A true IT partner needs to constantly stay ahead of issues and your expanding needs with:

proactive monitoring,

top-line equipment, and

super-responsive, experienced remote and in-office tech staff.

But a GREAT IT partner can go the extra mile with:

A dedicated tech and account management team assigned to YOUR organization for your professional lifetime with us. While any member of our top-notch staff can service your account in a pinch, having an assigned support team—what we call an Andromeda C-CATSM—that is already familiar with your systems day-to-day and year-to-year means faster, more efficient fixes, upgrades, and service in general. This will ultimately save you a lot of money and frustrations by avoiding work done almost right (by someone not familiar with your system and detailed needs) that then requires "touch ups" and do-overs.

What Is An Andromeda C‑CAT?

A C‑CAT (Client-Centric Action Team) is a dedicated team that includes a Monitor Tech, Level 3 IT Tech, and Level 2 IT Tech whose activities are curated by an Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)

But just as importantly, you'll always know who to call by name and recognize the Andromeda tech who knocks at your door. After all, you wouldn't like to go to your doctor office and say "aaah" for a different person each time—no matter how professional and competent they are. We consider your server/data network to be just as personal (and critically important) to your organization.

NO Lock-In contracts! What's OUR position on long-term binding service contracts? Cancellation fees? We say, "Phooey!" You should WANT to stay with your IT service; not feel obligated to! We always provide flexible month-to-month cancellation options in our long-term contracts!

Proactive Communication: Never be in the dark again—whether it's status updates for a long-term project, one-time issue, tech arrival for a field visit, or even invoicing/billing details. It is our pledge to contact you with updates/information you need BEFORE any wonder or worry distracts you from your own work to the point of having to contact us about it.

As a premier Business IT Managed Services provider, Andromeda specializes in protecting and safeguarding your data. We will work
with you to make sure all your network gear meets your needs…

…and your budget!

In an MSP role, Andromeda offers a range of service plans—anything from month-to-month "time & materials" based assistance to fixed service contracts that permit "no-brainer" conformance to an annual budget.
We even offer V.I.P. plans which permit you to "jump the queue" for HelpDesk and remote technical support assignments! Beyond the functions you would expect from a full-service MSP:

...Andromeda can offer so much more: a single, expert source for a full range of
physical security systems which can (and should) freely interact with your data network:

Telephone systems—both hosted VoIP and traditional on-premises

Building/Door Access Control

Security Camera Systems and Video Surveillance

Burglar Alarm System Installation & Monitoring

So, not only can we provide professional service for the full gamut of physical security needs of your growing organization, we are uniquely positioned to integrate those systems with any elements of your data and voice network. It is this integration that extracts the full power and usefulness of these systems for your organization.

Because Andromeda Technology Solutions is a complete service company, we
provide support for every aspect of your computer system and IT network:

But our job doesn't stop there. Once your network is operational, we can continue
to support you with preventive maintenance packages, innovative approaches to
data backup, virus and Malware control, and anti-spam solutions.

Please contact us or fill out a
New Contact form on this page to have an Account Manager
contact you regarding the many ways we can assist you with your IT/computer networking needs.

Having a solid network infrastructure is critical to keeping your systems running
well and with minimal downtime. Truly, a $20 network switch from the retail store
down the street or the guy you know that "does some wiring on the side" is not
going to get you where you need to be. Neither are onsite-only or Cloud-only backup solutions!

Knowing that IT network wiring and
switches are the vital backbones of your operation, Andromeda employs only
experienced technicians and uses only business-class networking gear:

HP network switches • Cisco routers • Sonicwall & Netgear firewalls

There are many ways to connect remote workers and offices, and each has
advantages and disadvantages. We will work with you to understand your
exact needs and select the method that best suits those needs.

We specialize in extending your network beyond the four walls of your main
office. This might include remote or branch offices, mobile employees or remote
access from your house for voice, video, file sharing and much more!

Wireless Networks

Wireless IT networks are quite popular and are fast becoming indispensible. However,
they generally cannot achieve the same level of performance as traditional wired
networks where security, reliability, and bandwidth are of premium importance.
Still, a wireless network is a great solution for a few roaming laptops or tablet PCs
overlaying your wired office areas. To overcome the potential shortcomings of
wireless, we use HP and Cisco Wireless Access Points, and we can guide you through
the do’s and don’ts of implementing a wireless network to avoid the pitfalls.

Whether you are adding a few offices or doing an entire build-out from the ground
up, Andromeda Technology Solutions can help. We can provide infrastructure wiring
for your voice, data, TV, cameras, overhead paging, etc. Having one company to
handle all your wiring needs eliminates trying to coordinate vendors, minimizes labor
overlap, and decreases cost.

We are also available to assist in the design of your wiring. While architects generally
do a good job with this layout, we have a unique real-world approach that tends to
be more in line with what is actually needed for a working office. Involving us early
in the process will minimize the chance of having to run additional wires after your
construction is complete…when it's much more expensive to install!

"Commodity" web and email hosting seem like great solutions…until they go down
OR you need to add a new account OR remove an ex-employee's access OR countless
other items that need attention more regularly than you initially imagined. Ideally,
your IT service that performs these functions for you should also host your web and
email accounts to avoid delays, transfer issues, and any number of other potential
mishaps. Andromeda is pleased to offer comprehensive hosting plans to do just that.
Through our plans, you can also choose additional premium services like website hit
tracking and statistics reporting.

Andromeda is also pleased to provide web design services—anything from simple
informational sites to complete new site designs featuring animation/video, multi-tiered
navigation, database-backed forms and social media interaction. We also have proven
expertise in the art of SEO (Search Engine Optimization)—a "must" for any company that
needs to generate new business leads from its on-line presence!

AndroPedia Tech Library

As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:

Why Good Camera Systems Need Great IT ProsMay 15, 2017

Would you be OK with a criminal or competitor watching you and your office via your own CCTV security cameras . . . ?

Didn’t think so.

Security and camera systems, like many other technologies, are becoming more and more integrated within IT networks and infrastructure. This is great for ease of use, capabilities and increased protections. However, it can also open up additional avenues and risks for your company if managed incorrectly.

Imagine all the information someone could snag with limited access to your CCTV system.

You wouldn’t trust your IT to “some guy” (at least we hope not). You should give the same respect to your security systems. It may be a good idea to buy a system from Costco or Amazon. But those off brand systems are easily hacked and they may carry pre-installed malware. Just last year a slew of security camera systems purchased on Amazon were found to be infected and could be hijacked by hackers to access data and camera footage illegally.

In almost all cases, some part of your security camera system needs an IT professional involved to finish the job and configured correctly. You can either trust the camera guy as he fumbles his way around your network, potentially leaving easily accessed holes in your protection, or try to get the camera guy and your IT guy to coordinate and work together (what we call a scheduling nightmare). Or, you can hire a professional technology services firm that does both.

Why Chose Andromeda’s Security Cameras?

Andromeda understands the intricate relationships security technologies have with your IT. We have specialized technicians in each area. They work together with a vast understanding of the security that both your CCTV system and your network need. Also, because we sell only professional grade hardware and software (Honeywell) the chance of a hack on these pieces is much less than the cheaper no-name brands.

Security threats are everywhere these days. You don’t need to make yourself more vulnerable. Do not create a gaping hole in your enterprise via the very thing that is there to help protect you. Reach out to our team today if you are considering any security projects. We ensure that the solution you choose is right for your business needs, but most importantly, we make sure it is installed correctly and you are protected.

The post Why Good Camera Systems Need Great IT Pros appeared first on Andromeda Technology Solutions.

5 Ways To Keep Cyber Criminals At Bay This HolidayDec 04, 2017

The holidays are a magical time. Snow covered trees, festive lights decorating houses, time with family, parties . . . and an incredible increase in cybercrime and cyber criminals.

Didn’t see that one coming did you?

The cyber criminals think and hope so too.

While people hit the web to shop for holiday gifts, deals and plane tickets to visit loved ones, hackers are doing their best to steal your data and use it for their own purposes.

In the spirit of giving, check out these 5 quick tips to keep cyber criminals and hackers at bay during the holiday!

5 quick tips to keep cyber criminals and hackers at bay during the holiday

1. Make sure that you do your shopping at secure websites

Any time you are purchasing something online you want to make sure you are doing so from a secure website. A secure website will encrypt your information. The means that only the authorized parties (the seller) receives that information and it can’t fall into the hands of hackers or criminals.

You can tell if a website is secure by looking at the URL. If the URL begins with https:// that means it is secure. Specifically you are looking for the S after the http portion. You may also see a lock symbol. Make sure that you never enter information into a website without this. Look out for locks with warning symbols like question marks or red lines – this signals that the site is only partially encrypted and you should never trust it. Buy your stuff somewhere else.

2. Use Credit Cards instead of Debit Cards online – and probably in general where possible

There are so many different ways scammers attack your data. Think back to the big breaches of the last few years – Target, Home Depot etc. Your data can get stolen both online and at brick and mortar locations.

The most secure thing – aside from cash which obviously cannot be used for shopping online – is to shop with a credit card. Credit card companies are required to protect you from fraudulent purchases, if your account number is stolen or even if you purchase something online and it is never delivered.

The protections a consumer is guaranteed by credit cards far outweighs protections offered with debit cards and obviously, if your info is stolen, you’d much rather have that happen on a credit card than having your bank account liquidated.

3. Sign up for alerts

There are many options out there for alert programs and applications. Some let you know any time your social security number is used, some monitor your credit score and other vital information.

In regard to your credit cards and bank accounts specifically, you can have alerts sent to your email or your smartphone via text for activity. For example, you can have any purchase made on your bank card/credit card alert your phone. If that seems a bit overboard, you can set it up to alert you to purchases over a specific threshold.

Additionally, you want to make sure you are checking your bank account every day or so just to make sure nothing strange is occurring. That goes for holiday season and the rest of the year.

4. Check out third party payment systems

You’ve probably heard of PayPal but have you ever looked into why using a third party payment system like PayPal is beneficial for both the buyer and the seller?

Systems like these are middle men that help protect both sides of a transaction. The seller knows that the funds are verified but the seller also gets NO ACCESS to your account information. This is a great benefit to you. Instead of using your card and spreading your information from site to site and exposing your information to different destinations, your information is shared with one company.

Another benefit is that these third party payment options are readily available at most stores online and even at brick and mortar locations these days.

Some popular options are PayPal as mentioned, Apple Pay, Amazon Payments, Venmo, Samsung Pay and more.

5. Check Reviews and beware of the “Too Good To Be True”

It is the season for deals without a doubt. But be smart when you see an offer for something that is well below the market value.

That new iPhone isn’t going to retail for $200 no matter how great a deal they are giving you. Hate to say it but there is no free lunch and one of the best ways for criminals to get you on their sites is by advertising an incredible price for a product.

Even Amazon isn’t immune to this. Bogus retailers will advertise products that are never delivered or that have no resemblance to the pictures online. Pretty sure we have all fallen victim to that, holiday season or not.

But this time of year, make sure you read reviews. Do your research and take all the steps available to you to ensure you are protected.

We hope you have a great end of year and that you start 2018 without any personal stories about how cybercrime impacted your holidays.

If you have any further questions, feel free to reach our team and shop safe!

The post 5 Ways To Keep Cyber Criminals At Bay This Holiday appeared first on Andromeda Technology Solutions.

Ransomware Affected Over 50 Percent Of Surveyed CompaniesFeb 15, 2018

Sophos has released the results of their annual "State of Endpoint Security Today", and it doesn't paint a pretty picture. A full 54% of companies surveyed reported having been hit by a ransomware attack in 2017. Another 31% reported that they expect to be on the receiving end of such an attack in the near future.

If the headline statistic wasn't bad enough, it only gets worse from there.� According to the data collected, the average cost of a ransomware attack (including network costs, manpower, downtime, and device replacement cost) was $133,000. Five percent of respondents reported total costs between $1.3 million and $6 million, before factoring in the cost of any ransom paid.

As bad as those figures are, what makes them even more painful is the frequency. On average, survey respondents report having been struck an average of twice in the past year.

Dan Schiappa, the Senior VP and General Manage of Products at Sophos explains: "Ransomware is not a lightning strike - it can happen again and again to the same organization.� We're aware of cyber criminals unleashing four different ransomware families in half-hour increments to ensure at least one evades security and completes the attack.

If IT managers are unable to thoroughly clean ransomware and other threats from their systems after attacks, they could be vulnerable to reinfection.� No one can afford to be complacent.� Cybercriminals are deploying multiple attack methods to succeed, whether using a mix of ransomware in a single campaign, taking advantage of a remote access opportunity, infecting a server, or disabling security software."

In light of this relentless attack methodology, and in spite of the headlines all last year warning of the dangers, Schiappa warns that most companies are starting 2018 woefully unprepared for a ransomware attack. With all that said if you haven't done so already, it's well past time to review the state of your network security.

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Aggregated

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Executive Summary

We have extensive experience in all aspects of networking:

Managed IT Services Support in Chicagoland

Computer LANs

Computer WANs

Computer VPNs

Computer Network Switches

Data Backup/Business Continuity

Data Network and Voice Wiring

Wireless Networks

Remote Access

Multiple Locations

VoIP

Web/Email Hosting

We can implement and maintain every part of your business network.

If you need:

Managed IT Services Support in Burr Ridge, IL (60527)

Data Network Setups & Cloud Services in Chicagoland

Computer Networking in Burr-Ridge, IL 60527

IT Tech Support in Burr Ridge, IL (60527)

Install Servers, Firewalls, Data Security in Burr-Ridge, IL 60527

Internet Network Setup in Chicagoland

Firewall Network Security in Illinois

Remote Office data networks in Burr Ridge, IL (60527)

...this is where you
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Our Mission

To provide our customers with exceptional service.

To be a full service organization specializing in the technology needs of businesses.

To provide both equipment and service, so our customers need only make one call to get their job done.