GDPR for Dynamics 365

GDPR for Dynamics 365

As of May 25, 2018 the GDPR regularization will be in effect for all companies handling data of European citizens. The EU General Data Protection Regulation is a ruling intended to protect the data of citizens within the European Union. If, like us, you find lots of information concerning GDPR quite confusing, check out the dummies.com page concerning GDPR.

Isn’t Microsoft Dynamics 365 GDPR compliant by default?

Well… yes and no. Even though Microsoft announced that all of their cloud offerings will be GDPR compliant, and you can find all information on their dedicated Trust Center pages, it doesn’t necessarily mean that your business running on these platforms is GDPR compliant.

Luckily, Microsoft handles a lot of stuff for you. It helps you with tasks like assessing and managing compliance risk, getting actionable insights through their Compliance Manager centralized dashboard and many more GDPR areas. However, there will always be some business-specific scenario’s which you’ll need to handle yourself.

So what should we do?

Practically speaking, you will need you ensure that you can offer the following:

Respond to your customer’s information inquiries.

Implement the ‘Right to be forgotten’.

Providing an Audit Trail.

Gather an explicit opt-in from your customer.

…

You should install the Thrives Dynamics 365 GDPR solution.

Having said that, the easiest solution for you and your business to fully comply is using our Dynamics 365 GDPR solution. As always, we strive to take away complexity allowing you to focus on what really matters… your business. This is exactly what we’ve done with the GDPR solution.

Thanks to this Dynamics 365 GDPR solution you can:

Generate customer-specific GDPR documentation in the language(s) you want.

Remove customer-specific data without affecting any of your reports, statistics or analytics

All within a single click… – well, two clicks to be perfectly honest.

Will it cost me an arm and a leg?

Of course not. Our aim is to help you increase efficiency and customer satisfaction, not file for bankruptcy. Have look at our pricing formulas below. We try to keep everything as simple as possible, including our pricing.

Let's thrive together

Thrives is not just our company name. It’s our goal for everyone involved in the process of delivering the best possible solution and experience from employees to customers. By leveraging the best in people, the Dynamics 365 Customer Engagement and Power Platform.