SBS 2011 Fax server is terrible #1

But, it is what we have. I have 3 issues, but will address one at a time.

#1.
From the Windows Fax and Scan, on the server, I cannot see faxes that others have sent, "Sent Items". I also cannot see faxes that others are sending, "Outbox." So, if a fax gets stuck, I have to go around to 30 different computers asking, "Who sent a fax?" This is ridiculous. ~off the soap box~