Online services outage

We’re performing maintenance on our Claims Management System. As a result, some of our online services will not be available on Saturday, March 23, from 8 a.m. to 6 p.m. We apologize for any inconvenience.

Important: Effective May 26, 2011, policy item #45.20, Criteria for Allowing or Disallowing a Commutation, in Chapter 6 of the Rehabilitation Services and Claims Manual, Volume I was amended to allow that requests for commutations of pre-October 1, 2002 loss of earnings permanent disability awards be considered in the same manner as loss of function permanent disability awards. To view the correct version of this policy, please click on the following link: June 2011.

Important: Effective April 30, 2009, policy item #13.30, Mental Stress, in Chapter 3 of the Rehabilitation Services and Claims Manual was amended to reflect a B.C. Court of Appeal decision. To view the correct version of this policy, please click on the following link: July 2009

Important: Effective April 26, 2012, policy item #40.00, Section 23(3) Assessment, in Chapter 6 of the Rehabilitation Services and Claims Manual was amended to reflect a B.C. Court of Appeal decision. To view the correct version of this policy, please click on the following link: July 2012 - LOE Policy

Important: Effective September 22, 2010, Item AP1-39-2 Assessment Payments, in the Assessment Manual, was amended to reflect a Supreme Court of British Columbia decision. To view the correct version of the policy, please click on the following link: December 2010