Facebook Audience Insights is a great tool for doing market and content research. It is a new tool designed to help marketers learn more about their target audiences, including aggregate information about geography, demographics, purchase behavior and more.

Benefits & Features

Multiple reports for detailed analysis

Monitor pages liked by your followers

Promoting your business in new locations

Organizing advertising campaigns on mobiles

Estimating bidding types and costs

Understanding purchasing intentions

Steps to use

Access audience insights tool

Select your audience

Define your “Seed” audience

Analyze top categories and Page Likes

Save most relevant pages

Test your new audiences

Pricing Model

SurveyMonkey is one of the most popular free online survey tools. Surveys are a good way to collect customer information, engage customers, reveal trends and secure real insights on your business. The best way to figure out what your audience wants is to simply ask them.

Benefits & Features

Powerful, yet simple survey creation

Fast & flexible response gathering

Intelligent reporting & analysis

Create surveys easily with over 180 survey templates

Add Image and video questions

Manually enter survey responses for offline surveys

Export results to Excel and PDF

Steps to use

Create a Survey

Add Questions & Pages

Apply Logic

Customize the Design

Preview & Send your survey

Pricing Model

Prezi is a brilliant tool that offers you to create beautiful, zooming presentations that can turn into winning video presentations. It uses motion, zoom, and spatial connections to bring your ideas to life and make you a great presenter. It makes easy to share your ideas with your clients, companions, classmates, or the world.

Benefits & Features

Can create and edit presentations

Import rich media (images, video, sound)

Use zoom and pan on one slide

Multiple people can view, edit and share presentations at the same time

Remote ‘hand-over’ presenter tool for multiple team members

Offline presentation mode available

Steps to use

Make a profile on Prezi

Starting from a template

Choose your theme

Click +add and insert your info/notes

Make your Prezi creative

Customizing your Prezi

Edit/Revise

Save

Pricing Model

Unbounce is an ideal tool to build, publish and test landing pages without taking help of a software. It also helps you do A/B testing of designs and marketing copies, so that you can tweak your landing pages and improve conversion rates.

Using its library, filled with hundreds of icons, frames and font classes, you can create a splendid logo that expresses your brand identity without any design knowledge and without spending any money.

Benefits & Features

Create and edit your brand logo

Experiment with different fonts and icons

Get tons of great logo options

Creative and beautiful looking logos in a matter of minutes

Steps to use

Design your brand name with different fonts and icons

Select a logo that best communicates your desired brand image

Launch your logo

Pricing Model

SumoMe is a powerful tool that can be used to grow your website’s traffic and give your business a major boost. It has a number of features that include a scroll box for email signups, contact forms, heat maps to see where your visitors are coming from, and a tool that auto-optimizes your share buttons.

Benefits & Features

Plug-in based installation of apps specifically designed to raise web traffic

Pricing Model

Zendesk is the recognized cloud-based customer service software solution. It provides a full set of tools that can get your support team up and responding to all of your customers’ needs. The platform sums all of your communication channels into one place, which makes it simple to respond to your emails, phone calls and chats. You can access Zendesk anywhere, from any device.

Benefits & Features

Flexible ticket management with automated workflow

Multi-channel support: email, web, phone, chat, social media

Robust reporting and advanced analytics

Customer facing web interface that you can easily brand

Knowledge base portal and community forums included

Over 100 out-of-the-box integrations with 3rd party apps

Improve support team productivity and confidence

Steps to use

Choose a phone number and enable voice

Customize your voicemail and agent messages

Select your phone agents

Share your number

Learn, refine, & expand

Pricing Model

Followerwonk helps you explore and grow your social graph and has become one of the most valuable link prospecting tools. It is a comprehensive Twitter application that can help internet marketers and SEOs in various practices outside of link prospecting.

It allows you to search Twitter bios, compare accounts for overlay, drill down by location, see who others are following, and find influencers. It’s a tool with many usages, capable of finding the people who could most help your brand.

Benefits & Features

Dig deeper into Twitter analytics

Find and connect with new influencers in your niche

Breakout your followers by location, bio, who they follow, and more.

Use super-actionable visualizations to compare your social graph to others