Voluntary Product Accessibility

OUR COMMITMENT

Barnes & Noble College is committed to accessibility as part of providing an exceptional experience for our employees, customers, business partners and their families. This includes creating and maintaining digital products and services - including our websites that are accessible to the widest possible audience, regardless of ability.

ACCESSIBILITY IN ACTION

The Barnes & Noble College Accessibility Team is dedicated to making accessibility a priority. This philosophy extends to everything we do, from the goods and services we provide to the people we employ in our organization. Accessibility features are built into many of our digital products, including our selection of eReaders. Examples include NOOK GlowLight™, NOOK® HD and NOOK® HD+, which have adjustable text fonts, sizes, and styles for enhanced readability. Our Yuzu™ iPad® application integrates with Apple's native VoiceOver accessibility feature, providing text-to-speech support and navigation improvements for those with cognitive, speech and/or motor impairments.

ONGOING EFFORTS

Our job is not done. Barnes &Noble College is actively working to increase the usability of our products and services as part of our commitment to continuous improvement. We are listening to your feedback, partnering with relevant organizations and conducting research to ensure we meet existing standards and identify areas of potential concern.

VOLUNTARY PRODUCT ACCESSIBILITY TEMPLATE (VPAT)

The purpose of the Voluntary Product Accessibility Template, or VPAT is to assist Federal contracting officials and other buyers in making preliminary assessments regarding the availability of commercial "Electronic and Information Technology" products and services with features that support accessibility. It is assumed and recommended that offerers will provide additional contact information to facilitate more detailed inquiries.Please view the Voluntary Accessibilty Template - Results Summary below.

FOR FURTHER INFORMATION

We value your input. If you have any accessibility-related questions, comments or problems, pleasecontact us.

THE INFORMATION AND MATERIALS PROVIDED IN THIS DOCUMENT ARE "AS IS" WITHOUT WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. Accuracy and completeness of the information or materials on this document is not warranted. The information shall not be construed as product specifications for purposes of any warranty of compliance with product specifications in a given contract or order. Changes may be made to the information on this document or to the products described in them, at any time without notice. The information and materials on this document may be out of date, and no commitment is made to update the information and materials.

ELECTRONIC AND INFORMATION TECHNOLOGY ACCESSIBILITY STANDARDS

EITAS

Category

Section 508 Rule

Supporting Features

Exceptions and Remarks

Summary of Supported

1194.21(a)

Software Applications and Operating Systems

When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.

Supports. Keyboard access exists for functions that can be identified with text labels. A mouse or other pointing device is not required for any of these functions.

Supports

1194.21(b)

Software Applications and Operating Systems

Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.

Partially Supports. BNCollege.com platform may interfere with some documented accessibility features of the supported operating systems or other products that follow industry standards.

The header text, and the magnifying glass icon for search, disappear in the common Windows display scheme of high contrast black.

Partially Supports

1194.21(c)

Software Applications and Operating Systems

A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes.

Supports. The current focus is identified visually through the display and audibly through speech output systems. Assistive technology can track the focus as it changes. (For example, when the application runs with a screen enlargement program, the magnified area moves to follow changes in the focus.)

Supports

1194.21(d)

Software Applications and Operating Systems

Sufficient information about a user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text.

Partially Supports. Some information about user interface elements may not be available to assistive technology. Text equivalents for some program element images may not exist.

Customized textbook list inaccessible to screenreaders. The change in button text when adding items to the cart, doesn't get passed to a screenreader.

Partially Supports

1194.21(e)

Software Applications and Operating Systems

When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.

Supports. Images used to identify programmatic elements have consistent meaning throughout the application.

Supports

1194.21(f)

Software Applications and Operating Systems

Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.

When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.

Not Applicable. BNCollege.com platform does not permit users to adjust color and contrast settings.

Not Applicable

1194.21(k)

Software Applications and Operating Systems

Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.

Supports. BNCollege.com platform does not use elements that flash or blink at frequencies greater than 2 Hz and less than 55 Hz.

Supports

1194.21(l)

Software Applications and Operating Systems

When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Supports. Assistive technology can access the information and functions required for completion and submission of electronic forms contained in the application.

Supports

1194.22(a)

Web-based Intranet and Internet Information and Applications

A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).

Partially Supports. Text equivalents exist for non-text elements that are required to comprehend content or to facilitate navigation, with some exceptions.

The links within the imagemap for book rental have no alt text, and neither does the overall image.

Partially Supports

1194.22(b)

Web-based Intranet and Internet Information and Applications

Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.

Partially Supports. Multimedia presentations have equivalent alternatives that are synchronized with the presentation, with some exceptions.

There is no pause control in the carousel control on the main page.

Partially Supports

1194.22(c)

Web-based Intranet and Internet Information and Applications

Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.

Documents shall be organized so they are readable without requiring an associated style sheet

Supports. Documents are readable without requiring an associated style sheet. (For example, user-defined style sheets are not overridden and content can be viewed in browsers that have style sheet support disabled.)

Supports

1194.22(e)

Web-based Intranet and Internet Information and Applications

Redundant text links shall be provided for each active region of a server-side image map

Not Applicable. BNCollege.com platform does not have server-side image maps with active regions.

Not Applicable

1194.22(f)

Web-based Intranet and Internet Information and Applications

Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.

Partially Supports. Client-side image maps are used instead of server-side image maps, with some exceptions.

The links within the imagemap for book rental have no alt text, and neither does the overall image.

Partially Supports

1194.22(g)

Web-based Intranet and Internet Information and Applications

Row and column headers shall be identified for data tables.

Supports. Row and column headers contain identifying information that is available to assistive technology.

Supports

1194.22(h)

Web-based Intranet and Internet Information and Applications

Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.

Frames shall be titled with text that facilitates frame identification and navigation.

Not Applicable. BNCollege.com platform does not have frames.

Not Applicable

1194.22(j)

Web-based Intranet and Internet Information and Applications

Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

Supports. Web-based pages do not use elements that flash or blink at frequencies greater than 2 Hz and less than 55 Hz.

Supports

1194.22(k)

Web-based Intranet and Internet Information and Applications

A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.

Partially Supports. Web pages support Section 1194.22 or, if support cannot be accomplished any other way, text-only pages provide equivalent information or functionality, with some exceptions.

The links within the imagemap for book rental have no alt text, and neither does the overall image.

Partially Supports

1194.22(l)

Web-based Intranet and Internet Information and Applications

When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology.

Partially Supports. Functional text describing what is being displayed by scripts is available to assistive technology, with some exceptions.

Customized textbook list inaccessible to screenreaders. The change in button text when adding items to the cart, doesn't get passed to a screenreader.

Partially Supports

1194.22(m)

Web-based Intranet and Internet Information and Applications

When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with 1194.21(a) through (l).

Text indicating where to download the required reader for PDF files is not present on the textbook request info pages.

Partially Supports

1194.22(n)

Web-based Intranet and Internet Information and Applications

When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Partially Supports. Assistive technology may not access all the information and functions required for completion and submission of electronic forms designed to be completed on-line.

The change in button text when adding items to the cart, doesn't get passed to a screenreader.

Partially Supports

1194.22(o)

Web-based Intranet and Internet Information and Applications

A method shall be provided that permits users to skip repetitive navigation links.

Not Applicable. BNCollege.com platform does not have repetitive navigation links.

Not Applicable

1194.22(p)

Web-based Intranet and Internet Information and Applications

When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

Partially Supports. When timed responses are required, users are alerted and given the option to request more time, with some exceptions.

There is no pause control in the carousel control on the main page.

Partially Supports

1194.23(a)

Telecommunications Products

Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use.

Not Applicable. BNCollege.com platform is not a telecommunications product or system that provides a function allowing voice communication or TTY functionality.

Not Applicable. BNCollege.com platform is not a telecommunications system that provides voice mail, auto attendant, or interactive voice response.

Not Applicable

1194.23(d)

Telecommunications Products

Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required.

Not Applicable. BNCollege.com platform is not a telecommunications system that provides voice mail, auto attendant, or interactive voice response requiring timed responses.

Not Applicable

1194.23(e)

Telecommunications Products

Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.

Not Applicable. BNCollege.com platform does not have caller identification or similar telecommunications functions.

Not Applicable

1194.23(f)

Telecommunications Products

For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided.

Not Applicable. BNCollege.com platform is not a telecommunications product that provides voice signals.

Not Applicable

1194.23(g)

Telecommunications Products

Requires that an automatic reset be installed on any telephone that allows the user to adjust the volume higher than the normal level. This is a safety feature to protect people from suffering damage to their hearing if they accidentally answer a telephone with the amplification turned too high

Not Applicable. BNCollege.com platform does not have a telephone that allows users to adjust volume.

Not Applicable

1194.23(h)

Telecommunications Products

Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided

Not Applicable. BNCollege.com platform is not a telecommunications product that delivers output by an audio transducer held to the ear.

Not Applicable

1194.23(I)

Telecommunications Products

Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product.

Not Applicable. BNCollege.com platform is not a telecommunications product with handsets or other hardware that can interfere with hearing technologies.

Not Applicable

1194.23(j)

Telecommunications Products

Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.

Not Applicable. BNCollege.com platform is not a telecommunications product.

Not Applicable

1194.23(k.1)

Telecommunications Products

Controls and keys shall be tactilely discernible without activating the controls or keys

Not Applicable. BNCollege.com platform does not have mechanically operated controls or keys.

Not Applicable

1194.23(k.2)

Telecommunications Products

Controls and keys shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2 N) maximum.

Not Applicable. BNCollege.com platform does not have mechanically operated controls or keys.

Not Applicable

1194.23(k.3)

Telecommunications Products

If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.

Not Applicable. BNCollege.com platform does not have mechanically operated controls or keys that support key repeat.

Not Applicable

1194.23(k.4)

Telecommunications Products

The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.

Not Applicable. BNCollege.com platform does not have mechanically operated controls or keys that lock or toggle.

Not Applicable

1194.24(a)

Video and Multimedia Products

All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals.

Not Applicable. BNCollege.com platform does not have analog television receiver or display circuitry.

Not Applicable

1194.24(b)

Video and Multimedia Products

Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry.

Not Applicable. BNCollege.com platform does not have tuner capabilities.

Not Applicable

1194.24(c)

Video and Multimedia Products

All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned.

Not Applicable. BNCollege.com platform does not have training or informational productions containing audio.

Not Applicable

1194.24(d)

Video and Multimedia Products

All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described.

Not Applicable. BNCollege.com platform does not have training or informational video or multimedia productions.

Not Applicable. BNCollege.com platform does not have alternate text or audio descriptions.

Not Applicable

1194.25(a)

Self Contained, Closed Products

Self contained products shall be usable by people with disabilities without requiring an end-user to attach assistive technology to the product. Personal headsets for private listening are not assistive technology.

Not Applicable. BNCollege.com platform is not a self-contained product.

Not Applicable

1194.25(b)

Self Contained, Closed Products

When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

Not Applicable. BNCollege.com platform does not require timed responses.

Not Applicable

1194.25(c)

Self Contained, Closed Products

Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with 1194.23 (k) (1) through (4).

Not Applicable. BNCollege.com platform does not utilize touchscreens or contact-sensitive controls.

Not Applicable

1194.25(d)

Self Contained, Closed Products

When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.

Not Applicable. BNCollege.com platform does not use a biometric interface for operation.

Not Applicable

1194.25(e)

Self Contained, Closed Products

When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime.

Not Applicable. BNCollege.com platform does not provide auditory output.

Not Applicable

1194.25(f)

Self Contained, Closed Products

When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use.

Not Applicable. BNCollege.com platform does not deliver voice output.

Not Applicable

1194.25(g)

Self Contained, Closed Products

Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

Not Applicable. BNCollege.com platform does not use color coding.

Not Applicable

1194.25(h)

Self Contained, Closed Products

When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided.

Not Applicable. BNCollege.com platform does not permit users to adjust color and contrast settings.

Not Applicable

1194.25(i)

Self Contained, Closed Products

Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

Not Applicable. BNCollege.com platform does not provide a screen or include software that uses a screen.

Not Applicable

1194.25(j)

Self Contained, Closed Products

Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following:

Not Applicable. BNCollege.com platform is not a freestanding, non-portable product with operable controls.

Not Applicable

1194.25(j.1)

Self Contained, Closed Products

The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length (see Figure 1 of this part).

Not Applicable. BNCollege.com platform does not have operable controls.

Not Applicable

1194.25(j.2)

Self Contained, Closed Products

Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor.

Not Applicable. BNCollege.com platform does not have operable controls.

Not Applicable

1194.25(j.3)

Self Contained, Closed Products

Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor

Not Applicable. BNCollege.com platform does not have operable controls.

Not Applicable

1194.25(j.4)

Self Contained, Closed Products

Operable controls shall not be more than 24 inches behind the reference plane (see Figure 2 of this part).

Not Applicable. BNCollege.com platform does not have operable controls.

Not Applicable. BNCollege.com platform does not have mechanically operated controls or keys.

Not Applicable

1194.26(b)

Desktop and Portable Computers

If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with 1194.23 (k) (1) through (4).

Not Applicable. BNCollege.com platform does not utilize touchscreens or touch-operated controls.

Not Applicable

1194.26(c)

Desktop and Portable Computers

When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.

Not Applicable. BNCollege.com platform does not use a biometric interface for operation.

Not Applicable

1194.26(d)

Desktop and Portable Computers

Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards.

Not Applicable. BNCollege.com platform does not provide expansion slots, ports or connectors.

Not Applicable

1194.31(a)

Functional Performance Criteria

At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided.

Partially Supports. Some operations and functions for information retrieval require user vision. These operations and functions may not be available to assistive technology used by people who are blind or visually impaired.

The header text, and the magnifying glass icon for search, disappear in the common Windows display scheme of high contrast black.

Partially Supports

1194.31(b)

Functional Performance Criteria

At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided.

Supports. BNCollege.com platform does not require visual acuity greater than 20/70 for operation or information retrieval, and/or support for assistive technology is provided.

Supports

1194.31(c)

Functional Performance Criteria

At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided.

Supports. BNCollege.com platform does not require user hearing for operation or information retrieval, and/or support for assistive technology is provided.

Supports

1194.31(d)

Functional Performance Criteria

Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.

Supports. BNCollege.com platform does not require audio information for use of this product, and/or support for assistive hearing devices is provided.

Supports

1194.31(e)

Functional Performance Criteria

At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided.

Supports. BNCollege.com platform does not require user speech for operation or information retrieval, and/or support for assistive technology is provided.

Supports

1194.31(f)

Functional Performance Criteria

At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.

Supports. BNCollege.com platform does not require fine motor control or simultaneous actions. The product is operable with limited reach and strength.

Supports

1194.41(a)

Information, Documentation, and Support

Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.

Supports. End-user documentation is available electronically in formats that can be used by screen readers or printed by Braille embossers.

Supports

1194.41(b)

Information, Documentation, and Support

End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

Supports. Accessibility information is available in a prominent link in the footer of all pages.

Supports

1194.41(c)

Information, Documentation, and Support

Support services for products shall accommodate the communication needs of end-users with disabilities.

Supports. Accessibility information is available in a prominent link in the footer of all pages.

Supports

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