auth probs?

Hello Last night CPanel upgraded to WHM 10.6.0 cPanel 10.8.0-C39 and i'm getting a whole bunch of these errors now:

Any ideas?

Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32005 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32004 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32004 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32004 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32004 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32004 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32004 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32023 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32023 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32023 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32023 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.

Well, i really dont recall a user with that username and after checking the /etc/shadow file all looks fine. All user and system accounts are listed.

Click to expand...

32014, 32005 and 32023 would be the user IDs (UIDs) not the usernames, which is why they might not look familiar!

As something is certainly expecting to find the above UIDs in /etc/shadow, I expect you'd find that if you look through /etc/shadow, you won't find them listed. Just to be sure that you're looking correctly, in /etc/shadow, a cPanel user's details should be listed as:

Code:

username:passwordhash:UID::::::

Best check again that, for each user you have listed, the above referenced UIDs do not exist. Assuming that they don't, you'd better check once more that all the correct users are listed in /etc/shadow. If they are, your best course of action would probably be to log a ticket with cPanel.

hmm.. seems something is still not happy about certain user accounts. After a day or two of no more errors, i start getting the following all referring to the same accounts as before.

Cpanel updated automatically to the current release and is now on WHM 10.6.0 cPanel 10.8.0-C53. Anyone know what scripts i could run to perhaps fix user auth problems or anything similar?

All seems to be functioning correctly, but it's concerning that something is not happy.. Thanks again guys!

Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114
Cpanel::PwCache::_readshadow(32014, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 183
Cpanel::PwCache::_pwfunc(32014, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 57
Cpanel::PwCache::getpwuid(32014) called at bin/cppop.pl line 1360
main:penbyteslog(32014) called at bin/cppop.pl line 938
Entry for 32004 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114
Cpanel::PwCache::_readshadow(32004, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 183
Cpanel::PwCache::_pwfunc(32004, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 57
Cpanel::PwCache::getpwuid(32004) called at bin/cppop.pl line 1360
main:penbyteslog(32004) called at bin/cppop.pl line 938
Entry for 32005 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114
Cpanel::PwCache::_readshadow(32005, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 183
Cpanel::PwCache::_pwfunc(32005, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 57
Cpanel::PwCache::getpwuid(32005) called at bin/cppop.pl line 1360
main:penbyteslog(32005) called at bin/cppop.pl line 938
Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114
Cpanel::PwCache::_readshadow(32014, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 183
Cpanel::PwCache::_pwfunc(32014, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 57
Cpanel::PwCache::getpwuid(32014) called at bin/cppop.pl line 1360
main:penbyteslog(32014) called at bin/cppop.pl line 938