Systems Management access requirements: ports and URLs

Information applies to:

Products

Panda Cloud Systems Management

The Systems Management (PCSM) dynamic load balancing technology means that no single IP address is ever assigned to the PCSM configuration. This greatly increases our platform resilience as we have no single point of failure.

If you are configuring a firewall for Systems Management, access should be open, outbound:

54.194.25.164

54.194.54.213

54.194.245.26

54.194.70.100

54.194.17.228

54.194.42.15

54.194.217.74

54.194.87.166

54.194.59.222

54.194.73.199

54.194.81.165

54.194.153.16

54.194.242.0

54.194.218.239

54.194.100.128

54.194.50.12

In addition to IP addresses, some firewalls, proxies or security appliances may require access to the URL of the service as well as the IP address. If you are using a proxy or security appliance, ensure that the relevant URL's to your platform are whitelisted:

Agent to Agent connectivity and remote takeover (RDP, Screenshare VNC etc) is dependent on a "Tunnel server" to initiate the connection between devices. Tunnel servers are connection relays hosted by Panda Security and build connections between devices to enable remote takeover sessions to occur.These tunnel servers are located around the globe to provide maximum coverage and the best performance depending on your location.

To make the most out of the tunnel server grid, please ensure that the IP addresses relevant to your geographic location are open on your perimetral devices and your endpoints' firewalls. Access should be open, outbound, on TCP port 443:

EMEA54.72.228.10654.77.25.23854.76.210.23054.77.1.7954.77.29.23954.93.70.13954.93.63.10952.28.143.32 NEW52.28.142.189 NEW

APAC (Sidney)54.79.75.12954.79.97.42

APAC (Singapore)54.169.119.17954.169.73.64

South America (Sao Paulo)54.207.102.18754.207.105.254

US WEST(Oregon)554.191.106.20454.187.170.202

US EAST (N.Virginia)54.172.136.4354.172.163.4354.173.173.38

Amazon AWS EC2 IP Address ranges

A full list of Amazon IP address ranges for regions that affect PCSM are as follows: