SBI Mutual Fund launches its first AI powered voice assistant

Mumbai, Dec 1 : SBI Mutual Fund, one of India’s leading mutual fund houses in the country, announced the launch of its first AI-powered voice assistant with Google on Saturday.

The voice assistant can be currently accessed through any smart phone having Google Assistant or where the Google Assistant app has been downloaded, or any of the Google Home devices.

The bot is designed to assist investors with information across different areas which includes getting basic product related information, locate the nearest branch, check their KYC status, use SIP calculator, receive a call back from customer care and retrieve account statements using a basic, user friendly voice interface.

The voice assistant in due course will be developed and trained to help investors with transactions, portfolio valuations and other value-added services. The voice assistant was developed in partnership with AllinCall Research and Solutions Private Limited, a Mumbai based start-up firm.

Speaking on the launch, Ashwani Bhatia, MD & CEO, SBI Funds Management said, 'We as a fund house constantly strive to introduce new services for our investors and technology-enabled services are the order of the day. I am happy to announce the launch of our voice assistant, a unique initiative in the mutual fund industry. We are encouraged by the rapid increase in the voice-based search by investors and growing adoption and acceptance of our YUVA web chat bot on our website www.sbimf.com. The voice assistant acts as another interface for investors to interact with the fund house, get basic information on their investments and do more'.(UNI)