The Library of Congress has seen a significant uptick in the number of visitors to its buildings each year. How did it do it and how does it keep up with the increased traffic? Volunteers are an important part of the equation. Giulia Adelfio heads of the Library of Congress Visitors Services Office and joins us with details.

Tom Temin is the host of The Federal Drive, which airs from 6-9 a.m. on 1500 AM in the Washington, DC region and online everywhere. Tom has 30 years experience in journalism, mostly in technology markets. Before coming to Federal News Radio, he was a long-serving editor-in-chief of Government Computer News and Washington Technology magazines.