Ermeo and ENGIE AXIMA : Database update using the mobile application

Engie Axima wants to enhance its service offer on multi-site and multi-technical maintenance contracts for its client, SNCF. The aim is to gain visibility on the field thanks to a better referencing and a better supervision of equipments.

Before ermeo

The equipments’ listing was made on an Excel sheet. On the field, technicians had to bring a computer to complete the sheets, or write down the information on paper before entering them on Excel once they got back to work, leading to input errors and incomplete data.

What Ermeo has changed

The technicians list and update equipments directly using the mobile application

They can create equipments directly from a family of equipments or an already existing equipment

They can report incidents in real time

The recorded data is centralized on a common space for Engie and SNCF

Communication with the end customer is optimized and the visibility on the field is enhanced