I want to know why Wrgaming does not help me and many other players if the account is hacked. I sent a ticket to the player support menu, but I'm completely distracted from helping out. I can prove everything with a bank account statement. Nevertheless, I get answers that have long been, and are sorry. Is this help? In 2018, how can I get in such a professional game with such a professional team like Wargaming who is now a big name and a multitude in the gaming market? Probably not in the proper forum menu I posted this for apologizing but I did not find the problem-related menu item. I would like to ask the person who can use it with a useful answer now, but I would be most happy if Wargaming was a serious person and would help me who has the insight and severity to help me.

Sincerely, I thank anyone in advance for anyone who can help or suggest anything useful

I want to know why Wrgaming does not help me and many other players if the account is hacked. I sent a ticket to the player support menu, but I'm completely distracted from helping out. I can prove everything with a bank account statement. Nevertheless, I get answers that have long been, and are sorry. Is this help? In 2018, how can I get in such a professional game with such a professional team like Wargaming who is now a big name and a multitude in the gaming market? Probably not in the proper forum menu I posted this for apologizing but I did not find the problem-related menu item. I would like to ask the person who can use it with a useful answer now, but I would be most happy if Wargaming was a serious person and would help me who has the insight and severity to help me.

Sincerely, I thank anyone in advance for anyone who can help or suggest anything useful

If this post is anything to go by, I can understand Support is unable to provide help as it would be impossible to understand what you'd be blabbering about.

[...] such a professional game with such a professional team like Wargaming [...]

Neither of that is the case, but anyway: Keep communicating with the support. If you can prove that it's your account, I have no idea what the problem is. We'd need the whole communication log, but posting that can be against the rules...

I want to know why Wrgaming does not help me and many other players if the account is hacked. I sent a ticket to the player support menu, but I'm completely distracted from helping out. I can prove everything with a bank account statement. Nevertheless, I get answers that have long been, and are sorry. Is this help? In 2018, how can I get in such a professional game with such a professional team like Wargaming who is now a big name and a multitude in the gaming market? Probably not in the proper forum menu I posted this for apologizing but I did not find the problem-related menu item. I would like to ask the person who can use it with a useful answer now, but I would be most happy if Wargaming was a serious person and would help me who has the insight and severity to help me.

Sincerely, I thank anyone in advance for anyone who can help or suggest anything useful

there are several layers of security you can use,

if you used them all you would have no problem whatsoever getting your account back,

you should also use large alpha, numeric and symbol passwords they are the hardest to crack,

don't try to download cheats and hacks there are none just Trojans and viruses,

don't give your access to these leveling sites, yes they level you up but then sell your account.

How quick and easy it is to restore your account will depend on how you got hacked, I think. You will need a secure e-mail address and the bank statement is how you will prove ownership. They will ask you to provide this information, whenever and whatever they ask you to do, follow their instructions to the letter. They will then use the closest restore point to roll back your account.

Mmmmh....sounds like an inside job. Did you leave your 'remember details' box ticked in the launcher and a family member have a clickfest in your garage not knowing what they were doing?

This. Pretty sure 99% of all "halp Im haxed!!1!" cases in video games, are just people being sloppy with their accounts and family members, friends or random people at work/school "hacking" them. By using accounts that were never logged out...

I want to know why Wrgaming does not help me and many other players if the account is hacked. I sent a ticket to the player support menu, but I'm completely distracted from helping out. I can prove everything with a bank account statement. Nevertheless, I get answers that have long been, and are sorry. Is this help? In 2018, how can I get in such a professional game with such a professional team like Wargaming who is now a big name and a multitude in the gaming market? Probably not in the proper forum menu I posted this for apologizing but I did not find the problem-related menu item. I would like to ask the person who can use it with a useful answer now, but I would be most happy if Wargaming was a serious person and would help me who has the insight and severity to help me.

Sincerely, I thank anyone in advance for anyone who can help or suggest anything useful

How quick and easy it is to restore your account will depend on how you got hacked, I think. You will need a secure e-mail address and the bank statement is how you will prove ownership. They will ask you to provide this information, whenever and whatever they ask you to do, follow their instructions to the letter. They will then use the closest restore point to roll back your account.

Not sure in the case of WoT. Some online games allow you to change your e-mail but it leads to a mess if the change is not complete, you end up having to use two e-mail accounts for some reason. In my case, when my WG account was hacked it happened through my hacked e-mail, so WG mandated a change of game e-mail before rolling back my account. I haven't tried to change my e-mail back to what it was before the hacking, so don't really know.

Not sure in the case of WoT. Some online games allow you to change your e-mail but it leads to a mess if the change is not complete, you end up having to use two e-mail accounts for some reason. In my case, when my WG account was hacked it happened through my hacked e-mail, so WG mandated a change of game e-mail before rolling back my account. I haven't tried to change my e-mail back to what it was before the hacking, so don't really know.

I looked into it (sorry for being lazy earlier) and it is possible once you link the account with your phone number:

"No phone number is added to your account. You will be able to change the email address in 14 days after the phone number is added."