Tags to respond quickly

Output Desk allows you to add ‘Tags’ for most popular/common words will be used with the visitors’ questions.

This extraordinary feature makes you to respond your visitors very faster, as it displays the predefined answer set for that Tag in chat window when you type it.

Versatile Operator Departments

Output Desk lets you group your operators into the departments in which they are expertise. Hence, the customers can chat with the operators based on their needs and get the right information at right time that will make them glad.

Active Group & Conference Chats

Output Desk helps you to create dynamic groups & conference chats between operators, customers and website visitors just by a click. It will enable you to provide a best service to your website visitors/customers.

Geolocation

Output Desk helps you to find out exactly the Location and IP address of your website visitors to know from where they request the chat.

Using this special feature you can list out the count of visitors from each country to determine the scope of your website in those countries. Further you can find the visitors of particular states and cities too.

Market from your website itself

Output Desk helps you to Market your services or products from your website itself by providing the opportunity of finding and approaching your potential visitors directly.

Identify the frequent visitors

Find their Location

Analyse the Referrer

Chat with them to clarify their needs and also express about your services & products