134 nmc

ACN 074 351 796

In turbulent times such as these it is important to know that your lending company not only has the capacity to survive in this current credit storm but to thrive in it. Although we are not a bank ourselves over 90% of our settled loans are funded on the balance sheets of large Australian and International banks. With the strength of companies like ING Bank (bigger than all 4 major Australian banks combined) as our business partners we have access to unlimited capital at the best rates possible - even in these tough times. When you do business with Home Loan Servicing you are doing business with an agent for major banking institutions and global finance companies.

In-house sign off?

At Home Loan Servicing (a division of nmc) we have the ability to lend on behalf of most of our funders. By completing one simple application form, privacy consent and lo doc declaration (if necessary) you have access to our full range of award winning loan products. This ensures that your deal will always be placed with the best option saving you time and costly rewrites.

Our in house credit specialists can approve loans up to $2 million without referring to the funding source, significantly reducing turnaround times. And best of all at Home Loan Servicing you can speak directly to the person approving your loans.

1. The content of this website does not constitute professional legal advice. If you are unsure about any legal issues when creating your document, you should obtain professional legal advice. Home Loan Servicing can refer you to a legal practitioner or firm, if you so request.

2. Home Loan Servicing has taken all reasonable care to ensure that the legal clauses that will be inserted in your document are valid and effective for the type of document that you decide to create. However, as it is a draft document it is intended for discussion purposes only.

However, the validity and effectiveness of the document itself depend:

On the type of document that you choose to create; and;

On the answers you give to the questions asked of you by Home Loan Servicing.

3. We are not responsible for the choice you make regarding the type of document that you require. Only you know the transaction for which you are producing the document. If you are not completely certain that the document type you intend to choose is the right one, you must either contact us or speak to your professional adviser before proceeding. You are fully and solely responsible for your choice of document type.

4. Home Loan Servicing is not responsible for any mistake that you make in understanding the questions or how to answer them. If you are not completely certain about the meaning of a question or about how you should answer it, contact us before proceeding. You are fully and solely responsible for the relevance and accuracy of your answers.

5. Home Loan Servicing is not responsible for any mistake that you make in the information you supply. If you are not completely certain about the information you are supplying, you must check it before proceeding. Home Loan Servicing advises that you review your answers before submitting them to us. If you are unsure about the information you supply, please contact us or your professional adviser. You are fully and solely responsible for the accuracy of the information you supply.

6. You must indemnify Home Loan Servicing in relation to any cost, loss, liability, or damage that you, your client, or a third party suffers as a result of:

Your failure to choose the correct document;

Your failure to answer all or any of the questions completely and/ or accurately;

Your failure to seek legal or other professional advice; and/ or

Your breach of these Terms and Conditions.

7. You must continually indemnify Home Loan Servicing against any cost, loss, liability, or damage that is incurred by Home Loan Servicing as a result of your use of Home Loan Servicing.

8. Where Home Loan Servicing is prohibited by law from excluding all implied warranties and conditions, or from limiting liability, then Home Loan Servicing hereby advises that liability will be limited to, at our option:

Replacement of the document you requested us to draft on your behalf;

Supply of some equivalent document;

Repair of the document; or

The payment of the cost of such replacement, supply or repair.

9. Home Loan Servicing remains the owner of all the intellectual property and know-how that resides in our systems.

10. You get no property right whatsoever in relation to the Home Loan Servicing documents and systems, but you will own the document that was created by Home Loan Servicing for you.

11. If Home Loan Servicing discovers that it has lost revenue through your misuse of our system or your breach of these Terms and Conditions, then we may recover from you each of the following:

The revenue we have lost;

Our costs of discovering our loss and the extent of it;

Our costs of recovering the revenue; and

Interest on any amount owing under this clause.

12. We are not responsible in any way for any liability, loss, damage or expense that arises directly or indirectly from a problem that occurs by any virus infecting our system.

13. All your personal and billing information that is identifiable to you will be kept confidential, and will be protected by security identification particulars. Home Loan Servicing will not disclose that information (in a way that makes the information identifiable to you) to anyone else without your consent.

14. Due to the nature of the products that Home Loan Servicing offer to you for purchase, we do not allow any refunds, returns, or exchanges. However, we may do so, at our absolute discretion, in exceptional circumstances.

15. To apply for a refund, a return, or an exchange, you must contact us and in writing set out:

Your contact details;

The history of the transaction;

A copy of the document prepared for you by Home Loan Servicing for which you now seek a return, refund or exchange;

The reasons that you want a return, a refund, or an exchange; and

Any other information or materials we ask for that we believe is relevant to our decision.

16. All prices are expressed in Australian dollars.

17. These Terms and Conditions are governed by the laws of Victoria, Australia.

18. By purchasing a product from Home Loan Servicing you are acknowledging that you:

Have read and understood these Terms and Conditions of Use; and

Agree to be bound by these Terms and Conditions of Use.

19. You and We acknowledge the provisions of the Competition and Consumer Act 2010 and agree that these terms are fair and reasonable and are not detrimental to any party.

Privacy Policy

Home Loan Servicing is committed to client service and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the 10 National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs came into effect on 21 December 2001. The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the National Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual.

Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.draftdocs.com and from third parties. We don?t use cookies. We don?t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time; all you need to do is let us know.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

for the primary purpose for which it was obtained;

for a secondary purpose that is directly related to the primary purpose;

with your consent; orwhere required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take all reasonable steps to ensure that you are made aware of the information provided to us by such third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

third parties where you consent to the use or disclosure; and

where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

NPP 6 provides you with the right to access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please make out your request to us in writing.

Home Loan Servicing will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing such information.

Maintaining the Quality of your Personal Information

It is an important part of providing our services to you that your Personal Information is up to date. NPP 3 provides that we take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.

It is important that you advise us at the earliest opportunity of any changes to your Personal Information so that our records can be updated.

Policy Updates

This Policy may change from time to time. The Draftdocs Privacy Policy is available at our office or on our website to anyone who requests it.

Complaints

You can lodge a complaint with us about any breach of our Privacy Policy and our privacy obligations to you by contacting us.