=== MESSAGE ===Could not connect to sakr-shelf1.sakrgroup on port 443 for protocol HTTPS. Unable to connect to the remote server A socket operation was attempted to an unreachable network 192.168.0.124:443

=== DETAILS ===Could not connect to sakr-shelf1.sakrgroup on port 443 for protocol HTTPS. Unable to connect to the remote server A socket operation was attempted to an unreachable network 192.168.0.124:443

Re: Could not connect to ********** on port 443 for protocol HTTPS

This doesn't look to be something that is happening on Data ONTAP but with a Windows product maybe DFM?

The error messages indicate it can't connect to a server using a particular port.

I suggest trying to use a web browser on that Windows machine and typing in //hostname:443 to see if it can't connect or gives some other error. If it can't connect I would figure out if the hostname is up with ping and then proceed accordingly with figuring out what should and shouldn't be working.

7Replies

0
Likes

Re: Could not connect to ********** on port 443 for protocol HTTPS

Did you ever find an answer? I'm having the same problem on Windows 7 sp1 64bit connecting to the 8.01p2 filers. It still connects fine to the 7.3.x filers. I can't connect to https://filer or https://filer:443 on any of the filers so that didn't help. If I try to telnet to them on this port, the connection fails in one second for 7.3 machines and it takes about 10 seconds for it to fail on 8.x machines.

Re: Could not connect to ********** on port 443 for protocol HTTPS

I can comment on AutoSupport inside of Data ONTAP making outgoing connections via SMTP, HTTP and HTTPS to proxy web servers, mail servers and over the internet to netapp.com.

I don't have too much information about incoming HTTP and HTTPS to Data ONTAP for management and file access. I am aware that HTTP/HTTPS infrastructure is different in 8.0 depending on whether it is 7-mode or Cluster-mode.

Re: Could not connect to ********** on port 443 for protocol HTTPS

If these messages mean what they say, then the problem is just that the user can't reach the network...

=== MESSAGE ===Could not connect to sakr-shelf1.sakrgroup on port 443 for protocol HTTPS. Unable to connect to the remote server A socket operation was attempted to an unreachable network 192.168.0.124:443

=== DETAILS ===Could not connect to sakr-shelf1.sakrgroup on port 443 for protocol HTTPS. Unable to connect to the remote server A socket operation was attempted to an unreachable network 192.168.0.124:443

This would be less of a filer problem than perhaps a firewall/routing problem. The client may, of course, be emitting relatively bogus messages.

7Replies

0
Likes

Re: Could not connect to ********** on port 443 for protocol HTTPS

I was getting a similar message when trying to add a FAS2040 upgraded to ONTAP 8.0.2 to System Manager:

Could not connect to XXXX on port 443 for protocol HTTPS. Unable to connect to the remote server A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond XXXX:443