Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Need Help ?

SAA travel advisory relating to USA’s north east winter storm

Johannesburg, 09 February 2013. South African Airways (SAA) wishes to advise its customers that flights to and from New York and Washington are planned to operate as per normal schedule.

Notwithstanding, SAA ticketed customers travelling to and from New York (only) for the period of 08 to 11 February 2013 (only) will be offered the following assistance via SAA Call Centres, City Ticket Offices, Airport Ticket Offices, or Travel Agent:
• rebooking on the next available flight (same cabin / same booking class) subject to space; and
• full refund, waiver on all cancelation and administration fees.

In addition, all date and flight change fees will be waivered. However, this allowance will apply to South African Airways tickets only and not on any other airline tickets. The offer must be taken up and tickets re-issued through an SAA office by Wednesday, 13 February 2013. If a customer elects to travel on a later date, all such travel must commence on/before Sunday, 17 February 2013.

All customers traveling to and from New York and Washington are encouraged to check their ‘Flight Status’ by visiting our website, www.flysaa.com, prior to leaving for the airport.

It should be noted that as a result of yesterday’s cancelation of SA 203, Johannesburg to New York; SA 204, New York to Johannesburg which was scheduled to depart New York today, Saturday, 09 February 2013, at 10h40 (NY time) has also been cancelled. Normal services on this sector are expected to return to normal tomorrow.

SAA will continue to monitor the situation in both New York and Washington and any new developments regarding the storm and related activities will be communicated.

*ENDS*

About SAA
South African Airways (SAA) is the leading carrier in Africa, serving 26 destinations across the continent, as well as major destinations within South Africa and internationally from its Johannesburg hub. It is a member of the largest international airline network, Star Alliance. SAA’s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its four wholly owned subsidiaries: SAA Technical; Mango its low cost carrier; Air Chefs, the catering entity of SAA and South African Travel Centre (SATC). SAA is the winner of the 'Best Airline in Africa’ Award in the regional category for ten consecutive years and the winner of ‘Service Excellence Africa’ for three consecutive years. Mango and SAA hold the number one and number two successive spots as South Africa’s most on - time airlines.