Big Y Rolling Out Service That Flags ‘Sweethearting’

Big Y here is completing the deployment of a service in 35 of its 56 stores this month that analyzes video feeds from overhead cameras to determine whether cashiers are deliberately not scanning products — or “sweethearting,” in the parlance of loss prevention executives.

SPRINGFIELD, Mass. — Big Y here is completing the deployment of a service in 35 of its 56 stores this month that analyzes video feeds from overhead cameras to determine whether cashiers are deliberately not scanning products — or “sweethearting,” in the parlance of loss prevention executives.

Big Y plans to use the service, from StopLift Vision Systems, Bedford, Mass., at its remaining stores within six months as those outlets are equipped with additional closed circuit televis