"I tend to skip-walk when I’m headed somewhere in a poplin shirt – even on Mondays. I can’t tell if it’s the lightweight, breathable crisp fabric, the pristine white, the beguiling plain colours or one of the delightful patterns it comes in. Just saying ‘poplin’ is enough to bring a smile to my face."

I followed the directions of washing cold and drying on low heat. Shirts came out with everything fitting perfectly except the arms. The shorter length is okay for casual wear; but once paired with a blazer, even with length S, the cuffs never showed.Told a friend who also bought some CT shirts to find that he had the same experience.

Response from Charles Tyrwhitt:

Thank you for making us aware of this. We actually manufacture our shirts with an additional 0.5" or so to the length of them, as we know a 100% cotton shirt will likely shrink a touch over its lifetime. If you have seen the sleeves shrink by more than this amount, however, then this is a touch worrying. Our no quibble 6 month guarantee is always in place for such eventualities, so you would be welcome to return any affected shirts. Feel free to pop us an email to info@ctshirts.com if you would like to know more about making a return.

2 months ago

Sent wrong iteim i ordered slimm got classic

Response from Charles Tyrwhitt:

Thank you for informing us, and our apologies for this error, this is certainly not the norm. Please send all details to our email info@ctshirts.co.uk so that we can amend this for you directly.

2 months ago

Fabric not as substantial as I had come to expect. Also don't wear as well after being washed.

Response from Charles Tyrwhitt:

It's always most upsetting to see a customer not 100% loving their new shirts, but we appreciate you sharing your feedback with us nonetheless. I will ensure your comments are shared with the Products Team accordingly and I very much hope we can restore your faith in our quality - which remains top notch - on a future order. You are more than welcome to return this shirt to us and we will ensure you receive a refund, or an exchange to a similarly priced alternative shirt.

I followed the directions of washing cold and drying on low heat. Shirts came out with everything fitting perfectly except the arms. The shorter length is okay for casual wear; but once paired with a blazer, even with length S, the cuffs never showed.Told a friend who also bought some CT shirts to find that he had the same experience.

Response from Charles Tyrwhitt:

Thank you for making us aware of this. We actually manufacture our shirts with an additional 0.5" or so to the length of them, as we know a 100% cotton shirt will likely shrink a touch over its lifetime. If you have seen the sleeves shrink by more than this amount, however, then this is a touch worrying. Our no quibble 6 month guarantee is always in place for such eventualities, so you would be welcome to return any affected shirts. Feel free to pop us an email to info@ctshirts.com if you would like to know more about making a return.

2 months ago

Sent wrong iteim i ordered slimm got classic

Response from Charles Tyrwhitt:

Thank you for informing us, and our apologies for this error, this is certainly not the norm. Please send all details to our email info@ctshirts.co.uk so that we can amend this for you directly.

2 months ago

Fabric not as substantial as I had come to expect. Also don't wear as well after being washed.

Response from Charles Tyrwhitt:

It's always most upsetting to see a customer not 100% loving their new shirts, but we appreciate you sharing your feedback with us nonetheless. I will ensure your comments are shared with the Products Team accordingly and I very much hope we can restore your faith in our quality - which remains top notch - on a future order. You are more than welcome to return this shirt to us and we will ensure you receive a refund, or an exchange to a similarly priced alternative shirt.