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Testimonials

“ResiliEnt helped us deliver a critical performance management application for our restaurant chains that is now deployed to over 3000 users, from restaurant managers all the way to the executive level. The application is so inventive it was honored with an InfoWorld Top 100 Applications of 2007 award. We consider ResiliEnt our first choice when looking for help with business enterprise consulting.”

Kenny Sullivan, IT Director, Brinker International

“Miller Zell, Inc retained ResiliEnt Business Solutions to resurrect a failing business intelligence project. Our challenge was finding quality expertise in the WebFOCUS products we purchased to work with data from JD Edwards World on an iSeries leveraging DB2, connectivity with LifeRay portal, getting mentoring on the WebFOCUS products and completing the deliverables from the original project scope document. ResiliEnt listened to our needs, our challenges and demonstrated that they quickly and correctly grasped our situation. The ResiliEnt analysts met with us for a 1 day session and reviewed our original scope documentation. From this meeting and the documentation they provided a quote with fixed deliverables. Within the timeframe quoted, they met the deliverables and exceeded them by delivering more reports than quoted and solved all of our existing problems with our software install and assisted our developer to resolve portal connection issues. The ResiliEnt project management methodology and communication is excellent. The project exceeded expectations and I will certainly use ResiliEnt again.”

Gina Strickland, VP IT, Miller Zell, Inc

“As a result of their focus on our specific needs and desire to provide the highest level of service possible, ResiliEnt Business Solutions is a valued partner and important tool for all of our Enterprise needs. They are flexible and supportive as our needs and circumstances change; and never fail to go the extra mile in working with us to develop solutions to some very challenging issues. Their goal (and ours) has always been to improve and expand our capacity to perform the functions necessary to be a high functioning and self- reliant entity.”

Tracie Stokes-Jackson, Research and Information Management, Department of Behavioral Health, City of Philadelphia

“You have been a real asset to RIM. For anyone with an open mind and a desire to grow and develop as a professional, you are a wonderful role model. Thank you for that!”

Barbara Bunkle, PhD, Research and Information Management, Department of Behavioral Health, City of Philadelphia

“As an enterprise looking to improve our national marketplace awareness and recognizing the need to make the internal operating changes to support that initiative, we engaged Resilient to make it happen!

We needed both an internal operating structure for employees and volunteers as well as branding and image creation for donors, we found Resilient to be an incredible partner, guide and facilitator. Their extensive business knowledge, support and expertise were both inspiring and encouraging to our team. After doing a complete enterprise assessment, defining our needs and prioritizing the changes required to attain our goals, the Resilient Team worked with the executives and staff, to put into place the needed operating framework for sustainability, efficiency and more importantly, a platform for where we intend to be tomorrow. They took a view of our strategic needs and in addition to ensuring we had the strategy, processes and infrastructure we needed, they aligned all of it with stronger branding. They developed a cohesive branding strategy that included collateral materials, logo, and website continuity that provided a sense of purpose and gravitas. They were able to accomplish this task beyond our expectations and in short order. I would highly recommend The ResiliEnt Team to others”

Jay Handy, Founder and CEO, Diabetes Sports and Wellness Foundation

"ResiliEnt was an incredible resource in establishing our brand and marketing strategy as we launched a subsidiary company and product line. While initially not familiar with our industry in the maintenance field, they listened and learned and brought their enterprise best practices to the table developing our line card, story, marketing collateral and website strategy. The finished product was meticulous and was complemented every time we even handed a card to a potential client! They continue today with fresh ideas to help with strategies for the future! We always look forward to our meetings with ResiliEnt because we know they will bring professionalism like no other!"

Ken and Deirdre Greenfield, WGC Supply Companies

“ResiliEnt came into a project that was deemed un-doable by the "experts“. . . un-doable because of time and technology. ResiliEnt parachuted 3 developers into the account and accomplished in 4 weeks what others said couldn't be done. Actually, the project team was done 3 days ahead of schedule!”

“[ResiliEnt] has worked with me on several projects over the past few years. I have always gone out of my way to have [our ResiliEnt Consultant] on my project teams. [Our ResiliEnt Consultant] is diligent, self- motivated and detailed oriented. [Our ResiliEnt Consultant] is one of the best analyst/programmers that I have ever worked with. I would hire [Our ResiliEnt Consultant] in a second if I had available head count. Please rest assured that your project, whatever it is, will be in good hands if [ResiliEnt] is involved.”

Michael Folks, Program Manager, Major Soft Drink Company

“ResiliEnt Business Solutions is helping us get the most out of our spend on business intelligence technologies. Their BI Assessment program delivered an excellent roadmap to follow and their staff has proven to be very knowledgeable and accommodating. We are working together on a number of initiatives that include improving our IT infrastructure, tuning and optimizing our DW loads, and reinventing critical applications to meet our changing business needs.”

Brad O’Dell, AVP, Enterprise Web & Ventures, The UNIFI Companies

“ResiliEnt Business Solutions delivers. Their expertise and knowledge is only exceeded by their professionalism and quality of work. ResiliEnt entered into a major project with our organization after numerous hours had been completed by a prior developer. However, with maximum speed and efficiency, not only were they able to gain a complete understanding of prior work completed, but in record time completed the project. Because of their technical experience and broad knowledge base, ResiliEnt also suggested enhancements and developed strategies which enabled the delivered product to exceed expectations while meeting both budgeted timelines and expenses.”

”It is performance review time at QBE, and although we do not provide reviews for consultants, if I were to give [ResiliEnt] a review, it would fall under the category of Outstanding.”

“Being remote is never easy, and [the ResiliEnt consultant] has gone above and beyond to get IRF ETL to the stage it is at now, which included a lot of data mining, open thinking and meticulous analysis, as well as monitoring the load jobs over weekends. The project would not be where it is without her hard work, and wanted to acknowledge how much I have appreciated her efforts over the course of the year.”

Chris Ferraro, Enterprise Data Management Group, QBE The Americas

Allowing remote development was a first for Independence, and Ms. Donahue had this to say about the arrangement:

“My experience and my IBC team member's experience with [ResiliEnt] was extremely favorable. I was very impressed with how quickly [ResiliEnt] learned our business and applied what we needed to do to support our business partners to implement efficient technology solutions. I also appreciated [ResiliEnt's] work ethic and willingness to work extra hours when needed. In addition [Our ResiliEnt Consultant] is very bright, articulate, and customer focused. We very much enjoyed having [Our ResiliEnt Consultant] on our team. From my perspective, having [ResiliEnt] work remotely was a win-win for both IBC and [ResiliEnt] because [Our ResiliEnt Consultant] was able to remain close to home and IBC gained by not having the additional expenses with having [ResiliEnt] on site.”

Sarah Donahue, Project Lead, Independence Blue Cross

“The professionalism, knowledge and experience in the financial services industry that ResiliEnt Business Solutions provided was invaluable. They were able to help us make changes in our business and our business model that completely turned our business around. They were actually able to reduce operating expenses by 17.5%, effectively providing us the opportunity to double our profitability! Their experience and ability to communicate technical and business ideas effectively at all levels helped the engagement go quickly and effectively. Their business style and experience leveraging business intelligence and strategic planning sessions helped build consensus and form partnerships internally and with our strategic vendors. More importantly, they left our team with the knowledge, the tools and the confidence to manage the new plan. We were overwhelmed by the results!”

Tammy O’Shaughnessy, Operations Manager, The Thrift Credit Union

“I had been seeking external assistance for reducing our costs but had been unsuccessful in finding a firm to provide this specialized service until we found ResiliEnt Business Solutions. They helped us reduce expenses and develop a plan to increase revenue and safeguard against losses. With their experience they were able to save us as much as 50 percent on many of our contracts and services. They reduced our recurring expenses dramatically, exceeding our highest expectations, yet our relationships with our existing vendors were strengthened. In addition, they helped us take a new approach and allowed us to think about how we could do business more effectively. I am confident we will be able to execute the plan they helped develop, because they provided us with the knowledge, documentation and tools to do so. I commend them for their efforts and effectiveness. ResiliEnt Business Solutions has proven to be worthy of our confidence and high regard.”

Ken Heller, President, Thrift Credit Union

“American Identity first engaged ResiliEnt for a formal Business Intelligence Assessment which provided an excellent BI roadmap to follow. Since then ResiliEnt has become our ‘go to’ partner for SE (Systems Engineering), development and mentoring services. ResiliEnt helped us upgrade to the latest product release on a new 64-bit operating system which delivered performance and stability gains. And we’re a real advocate for ResiliEnt’s remote development option because it gives us a very experienced developer at an attractive rate providing us with the best value for our IT dollar.”

Mike Cavanaugh, Project Lead, Staples Promotional Products

“ResiliEnt Business Solutions helped us complete our documentation for our OCC opening exam. Their experience in technology and their knowledge of financial regulatory requirements was extremely beneficial. The fact that they had experience with De Novo banks and understood our needs helped the engagement proceed smoothly and efficiently. I would highly recommend their services.”

Sharon Sokol, EVP/COO, The Right Bank for Texas, N.A.

“We have been working with ResiliEnt Business Solutions for almost a year now and initially approached ResiliEnt because we were unable to find a consultant to work on-site in the timeframe that we needed. ResiliEnt quickly presented the right consultant and that allowed us to maintain our project schedule . . . Based on this successful relationship, we have embarked on a rewrite of a mission critical reporting application for our restaurants to be used daily by over 3000 users. We consider ResiliEnt our first choice when looking for help with [BI tools] consulting.”

Kenny Sullivan, IT Director, Brinker International

“ResiliEnt became involved in a project in which we had previously engaged offshore developers for over 3 years. Obviously, there was concern that changing developers, as well as language barriers, might hinder the targeted project completion or require considerable amount of re-work. To our amazement, the transition was completed in record time and much more smoothly and efficiently than expected. Furthermore, whereas the prior organization required 3 developers to meet our requirements, ResiliEnt was able to provide us with far superior support and expertise with only one developer, which also resulted in quicker turnaround time and reduced expenses. This great working relationship has continued after the project completion with ResiliEnt providing unprecedented support and value-added enhancement suggestions which have allowed us to impress our clients even further. I would highly recommend ResiliEnt's services whether beginning a project or if a change is being anticipated for development support on a current, ongoing project.”

“ResiliEnt Business Solutions has proven to be a great partner; providing us with consultants with the right skills, at the right time and at the right price. Over the years ResiliEnt consultants have provided SE support of our BI infrastructure which consists of WebFOCUS, and LAMP (LINUX, APACHE, MySQL and PHP) technologies. Further the ResiliEnt consultants have provided us with “just in time” enhancements to our web based applications. We know we can rely on ResiliEnt to get the job done quickly and in a cost effective manner.”

“ResiliEnt Business Solutions provided a senior WebFOCUS architect/developer who mentored our team of developers on best practices for implementation and use across all the WebFOCUS products. The mentoring included coding best practices, and tips & techniques for developing secure, web based applications fully integrated to WWT’s existing BI systems. We recommend ResiliEnt for any organization looking for guidance in establishing a reliable, secure BI platform.”

Jeff Grieshaber, World Wide Technology

“ResiliEnt Business Solutions is a premier consulting firm of whom I've chosen to work with for over the last 4 years. They provide the support, training, competitive rates and on time payments that are at the core of a consultant’s needs; the other consulting firms pale in comparison. You need to contact ResiliEnt Business Solutions and throw away your frustrations with finding work, training and getting paid on time. Your only concerns will be satisfying your client and that is easy when you consider the depth and knowledge of the personnel who support you at ResiliEnt Business Solutions.”

James C. Lamson, Senior BI Developer, Lamcon

“We have been working with ResiliEnt for a little over 2 years. We contracted with them to write WebFOCUS reports. We had tried another company and were not satisfied with the results. Our experience with ResiliEnt has been the complete opposite. We are now getting high quality reports produced in a timely and efficient manner. I am always met with a professional attitude and someone who is willing to go over and above to get the report done to our specifications. We have been completely satisfied with all aspects of the service received from ResiliEnt.”

Lydia Gossett, Assistant Controller, University of North Carolina Asheville

“ResiliEnt provided us with a Senior Level WebFOCUS Report Developer who quickly learned about our Banner environment, Finance reporting needs and capably augmented the report writing team within MIS.”

“ResiliEnt Business Solutions’ services in business intelligence and acquisition due diligence have been phenomenal. They provided information, recommendations and evaluations that helped us protect our interest and make a much more informed decision. Their knowledge and experience in information management, contract negotiations and terms provided us tangible safeguards that allowed us to confidently structure acquisitions that yielded us the highest return on investment.”

Omar Toqan, Vice President, Winchester Partners, L.P.

“From an independent consultant’s point of view, everyone at ResiliEnt made me feel appreciated from day one up until my contract ending a year later. The professionalism within their organization and their commitment to the client’s satisfaction is outstanding. I look forward to working with them again.”

Les Johnson, Senior Developer, LCBJ Consulting

“ResiliEnt’s remote development option is a great way to deliver a quality work product while eliminating or significantly reducing the expense burden.”

William Tubbs, Director of IT, Security-Check

“I needed a quality WebFOCUS developer but my budget was tight. ResiliEnt was able to find me a wonderful consultant at the right price. I am extremely satisfied with the talent as well as the quality of the work that ResiliEnt delivered!”

Dina Dvinyaninova, IT Project Lead, RR Bowker

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