United Hostel Frankfurt City Center Reviews

Reviews & Ratings Explained

78%

Rating

987 Total Reviews

76%Value For Money

86%Security

87%Location

78%Staff

69%Atmosphere

79%Cleanliness

74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is. Read our review guidelines »

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54%

Place was absolutely dead! Nothing happening, boring. Located right next to the red light district to which attracted a lot of dodgey people in the area.

The kitchen was just two microwaves and a kettle! The common room was always empty or full of older people so there was no atmosphere. Also the hostel was in a dodgy district I would not have felt safe walking alone at night.

Not bad overall. Staff was helpful and location was good- really close to train station and within walking distance from everything.
Wifi wasn't great. Liked that there was no curfew but there was also no 'quiet time'. It was past midnight and people in our room were still talking loudly and lights still on despite people trying to sleep.

I would certainly not recommend United hostel. The only positive to the hostel is that the place is clean. Apart from that - the rooms are very hot, when asking for a fan got a rude response, and when I complained that the bathroom smelt of sewage from the drain , I got the response 'it's a hostel what do you expect. Rain water was coming out light fittings during my stay .Next to a mcdonalds/ xxx Internet cafe. Has terrible wifi. Food was stolen from the fridge.

I thought from the pictures that this was going to be a party hostel with lots of young people. I was very wrong. Went to the chill out room to see if there was anyone around and it was just older people. There is also no ac in the rooms so it is very hot

pros: I needed a close place to train station and it was at a perfect distance, city cenyter is also in wlaking distance, I need to mention the beds they were the most comfortable beds I ever slept on in a hostel. Lockers were huge even my backpack (75 liters) easily fit. (consider bringing your own padlock), there was a plug in for each bad.
cons: kitchen facilities should be increased, the rooms need more air so there should be ac or fan at the ceiling

Didn't feel too safe here, although i had no security problems. It was hot in frankfurt the night i spent here, but the room was boiling hot with no air flow. I slept in a puddle of sweat. Preferred the hostel i stayed at around the corner called five elements

It was a good hostel, staff made it even better. They were very friendly and welcoming. You need a friendly face when travelling about. Sometimes it can be daunting. The location was okay, it was good because it was so close to the station so easy to find. But the Central location also made it loud and very very hot. Our rooms were pleasant, although we had no choice but to sleep on top bunk, the heat was unbareable. But over all a good stay.

2 min walk from Central station. there is no a/c so if it's hot out double that temperature for your room. right downtown and the street over is really sketchy I wouldn't recommend going out alone. the hostel itself is pretty nice though

Nice hostel in a good location - 2 minute walk from the main train station, short walk to Innerstradt and Sachsenhausen districts. Immediate vicinity is a bit rough - the red light district is one street over and we saw somebody get mugged at the train station.
Attitude of the staff isn't great - we had to wait 20mins to get served for a bottle of water whilst one member of staff sat looking at his laptop. Also was short changed on receiving deposit back.

Good hostel. Not the typical backpackers hostel, where you'll meet a lot of new people. The 14-person dorm was spacious with good beds and 3 showers. Toilets were separate, but that wasn't a big deal. Very close to the train station, but also near sex shops/prostitutes, which might some people make uncomfortable, especially in the evenings