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My husband and I stayed here on June 21, 2014. I picked up a coupon book at the travel plaza on the freeway. Microtel had a coupon for a reduced price that said it was good Sun. - Thurs. or $20 off reg. price on Fri. and Sat. Valid until August. We called from the freeway and were told they had 1 room left, but would not honor the coupon. When checking in we showed the coupon, but they still did not accept it. Manager at desk said, "Do you want it or not? I can give it to someone else right now." We had tried several other places and nothing was available so we took it. Our room was not clean. Sheets were wrinkled and questionable. Mattress sagged in the center. In the morning I turned on the shower and the water was as brown as Coke! We called the desk and they said, "Oh, our water heater broke and was just repaired. Let it run for awhile" After 30 mins. we gave up and went to breakfast unshowered. Breakfast was poor, area was very disorganized and not clean. Waffles stuck to the machine, nothing around to spray. Muffins were stale. I complained to the desk clerk about the water in our room and she just shrugged her shoulders. Nothing was done to compensate us for this totally unacceptable experience. We will never stay at a Microtel again!

Stayed: June 2014, travelled as a couple

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Ask Vicki S about Buffalo Airport Inn

Thank Vicki S

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Thank you for checking us out. We are a limited hotel. Our rooms consist of King Bed, Queen Bed, Two Twins, Two Queens and limited 3 Queen beds. All come with a hair dryer. Limited rooms have refrigerators and microwaves. We have Local Cable TV thru Spectrum, on flat panel screen TVs. We are just 20-30 mins from Downtown Buffalo, Canada, Niagara Falls. Walking distance to local food places (including top chain restaurants) a nice mall. There is also a Walmart and other shopping including Best Buy. Many different Coffee Shops...more less

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