Customer Feedback & Case Studies

I first contacted Matt McGough at BizWiseIT in the summer of 2009 when we were opening our Crawley G-store. Matt immediately impressed me not just with his professional and technical skills but with his “can do” attitude. He works to deadlines excellently and in almost 3 years we have developed an excellent working and professional relationship.

Matt helped set up from scratch our Crawley store IT Systems installation, tills and emails and also liaised with Futura who are our epos supplier. I retained Matt as our IT Consultant and, as a small company with only 4 stores, we have come to rely on Matt for all our IT-related services.

BizWiseIT provides our remote server on a lease; server hosting; general IT Maintenance; all our back-up systems; sources all our IT supplies & kit; in-store trouble shooting (such as “crashing”); and email set up and development – as well as providing high-level IT advice and guidance to me and the management team.

The firm has also brilliantly fully designed, set up and implemented our G-store website for us. Matt McGough and his colleagues at BizWiseIT have become such an integral part of our company that we consult them as if they were an internal function – and Matt was our IT Director. I hope that we will continue to work together for many years to come.

Peter M Osman, FCA Chief Executive, G-Store

BizWiseIT took over our IT support at a time of considerable change within our business. We were experiencing considerable downtime with recurrent computer problems.

Matt has implemented a complete upgrade to our computer hardware, cabling and networking systems. At all times he has given good advice, been aware of budget constraints and problems caused by computer downtime. We now have an IT system that we do not need to worry about day to day and are confident that any problems will be dealt with quickly and efficiently thanks to Matt and BizWiseIT.

BizWise IT are an out sourced IT resource for TensCare Ltd they have worked with us for nearly a year. We have found them to be helpfully, reliable and extremely knowledgeable. They have helped integrate existing bespoke programming and Microsoft packages. Advised on and installed hardware and software and continue to give 24 hour support.

We regard them very much a part of the TensCare team & would have no hesitation in recommending them to others.

We were first introduced to BizWiseIT by our previous IT company and have not looked back since! Matt and Dave were asked to completely replace all of our hardware which they have done and keeping within our budgets. They advised on and set up a new network for us and also helped with the installation of a new catering hire software programme, making sure that our system met all of the requirements needed to run it.

BizWiseIT have also advised on and set up our e-mail accounts for us. They provide support and look after our backups. We now have peace of mind knowing that if we have any problems or need advice that Matt will help as quickly as possible – we couldn’t do and wouldn’t want to be without them. Thank you BizWiseIT!

"BizWiseIT provide a fast, cost effective and personal, friendly service. Nothing is too much trouble and they are always there to help you through any problems. A refreshing change to the large faceless call centres we all spend too much time talking to" Shawn Kelf, Peak Developers, Kent

Please click on a logo below for a further case studies of the work we have carried out for the business.

Rosemarie Simmons - Home user

BizWiseIT and Matt offers a great service, always prompt with support and help, I trust them to manage/support and run my business and home IT systems Also thank you for the laptop and setting it all up for me. Very much appreciated. It's a really lovely laptop and very easy to use.

Feb 2013, Many thanks yet again, for your help on setting up the printer. It works brilliantly. It is going to be so useful having a wireless printer. A good choice, so thank you for the advice. - Rosemarie

John Berger - Courtland Accountants

Thanks again for your prompt and efficient service in updating my systems here at my office and with the set up of the new network, which I would confirm is all operating most impressively. My client has also requested that I extend my thanks on their behalf for your assistance in maintaining their systems with your visits to their offices over the recent period.

Should any of my other clients seek assistance in your field I will naturally be recommending your services. - John

Elaine Bowyer - Home user

BizWiseIT and Matt provide a reliable, friendly, and extremely helpful service, always available to deal with any problem at short notice.

With their management/support, I have confidence that my home IT systems will never let me down and that I am kept up-to-date with useful new developments. - Elaine

Alison Moorey - Home user

Many thanks for, once again, updating my internet security and giving the laptop a health check which is not only a must but provides great peace of mind. Also for the advice you gave me concerning the pobability of making changes nxt year re a new laptop and set up, which was very informative.

Thank you again for the invalable service/assistanc you always provide - Alison