This will not be a prolonged hiring process. If these positions fit your skill sets and align with your career goals, you could be starting by mid-January.

Overview

Process improvement / management specialists with strong ITIL experience, especially in service delivery, to develop and implement ITIL processes to improve efficiency and deliver major business benefits. These positions are for full time, salaried employees of a global technology consulting company working on long term client engagements. These are not contract positions. There is a consultant and a lead consultant position available.

These positions are for a multi-year client engagement in Milwaukee.

Responsibilities
• Apply ITIL expertise to process improvement for client companies particularly for service delivery and service level management
• Take a leadership or advisory role on disseminating ITIL / ITSM best practices throughout the organization
• Perform gap analysis of the as is and to be processes
• Design, lead and implement the to be process definitions
• Drive optimal process improvement
• Measure the as is and to be process states by defining and implementing comprehensive yet clear operational and management metrics
• The lead consultant should also have the ability and desire to learn and take on account relationship management responsibilities to assist the engagement manager

Qualifications
• Very strong experience of using and deploying all areas of ITIL practices, particularly in service delivery and service level management
• ITIL certification preferred
• Production support experience
• Consulting experience a plus
• Experience of using and deploying ITIL in different companies a plus
• Experience of relationship management a plus for the lead consultant position
• Excellent communication skills both written and verbal, and interpersonal skills
• Experience of CMMI / CMM / 6 sigma is a plus
• BS preferred, in Computer Science or similar

This will not be a prolonged hiring process. If these positions fit your skill sets and align with your career goals, you could be starting by mid-January.

Overview

Process improvement / management specialists with strong ITIL experience, especially in service delivery, to develop and implement ITIL processes to improve efficiency and deliver major business benefits. These positions are for full time, salaried employees of a global technology consulting company working on long term client engagements. These are not contract positions. There is a consultant and a lead consultant position available.

These positions are for a multi-year client engagement in Milwaukee.

Responsibilities
• Apply ITIL expertise to process improvement for client companies particularly for service delivery and service level management
• Take a leadership or advisory role on disseminating ITIL / ITSM best practices throughout the organization
• Perform gap analysis of the as is and to be processes
• Design, lead and implement the to be process definitions
• Drive optimal process improvement
• Measure the as is and to be process states by defining and implementing comprehensive yet clear operational and management metrics
• The lead consultant should also have the ability and desire to learn and take on account relationship management responsibilities to assist the engagement manager

Qualifications
• Very strong experience of using and deploying all areas of ITIL practices, particularly in service delivery and service level management
• ITIL certification preferred
• Production support experience
• Consulting experience a plus
• Experience of using and deploying ITIL in different companies a plus
• Experience of relationship management a plus for the lead consultant position
• Excellent communication skills both written and verbal, and interpersonal skills
• Experience of CMMI / CMM / 6 sigma is a plus
• BS preferred, in Computer Science or similar

Yvonne. The first phase of this projects starts very soon and this immediate position is about to be closed out. However, it is a multi-year project, and there should be other phases coming up soon. There will also be other projects coming up in other locations in the US.

Please contact me to discuss your ITIL experience if you are interested in the next phases or other long term projects. I repeat that this is not a contract position, but a permanent position for a global technology consulting company. DavidValentine@valtechrecruiting.com.

I am an ITIL certified IT Consultant with more than 10 years of experience
in ITIL envirornment,IT Infrastructure Management & Project Leadership.

I have been working for one of the largest Global IT Consultancy Services Organization till now & now looking forward to explore better opportunities in ITIL/Proccess Consultancy/IT SM Project Management.

Couple of quick questions to you...

a) Do you have any positions suitable for me?

b) I am not an US Citizen/Green Card Holder but am on L1-A visa working on deputation in US. In long run, will you be able to process/assist
in getting my H1 visa filed?

This will not be a prolonged hiring process. If these positions fit your skill sets and align with your career goals, you could be starting by mid-January.

Overview

Process improvement / management specialists with strong ITIL experience, especially in service delivery, to develop and implement ITIL processes to improve efficiency and deliver major business benefits. These positions are for full time, salaried employees of a global technology consulting company working on long term client engagements. These are not contract positions. There is a consultant and a lead consultant position available.

These positions are for a multi-year client engagement in Milwaukee.

Responsibilities
• Apply ITIL expertise to process improvement for client companies particularly for service delivery and service level management
• Take a leadership or advisory role on disseminating ITIL / ITSM best practices throughout the organization
• Perform gap analysis of the as is and to be processes
• Design, lead and implement the to be process definitions
• Drive optimal process improvement
• Measure the as is and to be process states by defining and implementing comprehensive yet clear operational and management metrics
• The lead consultant should also have the ability and desire to learn and take on account relationship management responsibilities to assist the engagement manager

Qualifications
• Very strong experience of using and deploying all areas of ITIL practices, particularly in service delivery and service level management
• ITIL certification preferred
• Production support experience
• Consulting experience a plus
• Experience of using and deploying ITIL in different companies a plus
• Experience of relationship management a plus for the lead consultant position
• Excellent communication skills both written and verbal, and interpersonal skills
• Experience of CMMI / CMM / 6 sigma is a plus
• BS preferred, in Computer Science or similar