Application by a disability service provider or resident

If you are a disability service provider or a resident of a community residential unit run by a disability service provider, you can apply to VCAT to:

hear disputes under sections 70 and 72 of the Disability Act 2006 about residential charges paid by a resident in a community residential unit run by a disability service provider

review notices under sections 82, 84 and 85 of the Disability Act 2006 and section 76 of the Disability Act 2006 to vacate given to residents of community residential units by service providers

hear disputes under section 74(1) of the Disability Act 2006 about notices of temporary relocation

make orders for possession under sections 82 and 84 of the Disability Act 2006 (requiring residents to vacate a community residential unit) and other orders dealing with non-payment of rent and other problems.

Do I need a lawyer or professional representative?

You do not need to have legal or other professional representation to appear at VCAT. If you wish to be represented by a lawyer or a professional advocate, usually you must ask for VCAT's permission. Be aware that the regulatory body in most cases uses legal representation.

For renting cases, most landlords are represented by an estate agent. If you are a tenant and your landlord is represented by their real estate agent, you are automatically entitled to professional representation.

When your dispute is about regaining possession of a rental property, you do not need permission from VCAT to be legally represented.

Consumer Affairs Victoria provides information for people living in or owning a rental property, caravan park, rooming house or movable dwelling in Victoria, including information about your rights and responsibilities.

Provides Victorians with free legal information. They also offer legal representation for people who meet eligibility criteria based on their financial and individual circumstances, and the nature of the legal issue.

Court Network is a court support service operating throughout Victoria and Queensland. A court based service concerned with the needs of court users, Court Network provides information, support and referral services by over 400 trained volunteers.

Holds all Victorian residential tenancyThe agreement between a landlord and a tenant for the rental of a property.
bonds in trust for landlords and tenants or owners and residents, including those on rented premises, long-term caravans, rooming houses and sites under site agreements.

​The Real Estate Institute of Victoria is the peak professional association for the Victorian real estate industry, with a membership of over 2000 real estate agencies. REIV Members are located in city, rural and regional areas.

Delivers the Home at Last program for persons over 55yrs that provides practical support to those seeking housing or with housing issues through an information and referral line, outreach housing support, and tenant advocacy.

Provides advice and information regarding complaints and dispute resolution on real estate matters. It also advises estate agents and agent’s representatives on their obligations.

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