Why Bosses Should Let Employees Make Decisions

Vineet Nayar of HLC Technologies tells the WSJ's Deborah Kan how empowering employees to make decisions can foster innovation.

This transcript has been automatically generated and may not be 100% accurate.

... I'm Deborah con be releasing an aviation conference in Singapore joining me now is a need to act ... it is the vice chairman and HCL Technologies mini kit to CEO ... CL has that prides itself on having it and what do you refer to as an innovative management philosophy ... tummy what that means ... CSCO we have a lot people employees with customers ... beauty division with an awesome is that you can either way on more taxes in them so what to do right Apple to Facebook ... are you can actually in a raid on how you ... so that ... the experiment it is still a work in them so can ... truly delish and it sucked into higher growth than industry average is an eye popping with industry ... so yeahh so awesome to Parliament ... plus what business of being ... the odds that is competing commercial value for customers ... compare toward our competitors competed ... sick and witnesses but if he did ... in the heat of the use of the employees and customers is called the dependence on ... city employees are ... being covered over in the balance on one trip the business of managers and manage it ... and ASA was to infuse in the region able ... gold and twisted it efficiently which would get this ... what all wide eyed isn't basically and how are the employee to make decisions on their own ... if that's true to what the private art is like the light of the most awful ... the court's role is to get people ... not to please themselves ... we had beaten the five biggest more decisions taken in the interferes with the customer are much better than fifty decisions taken ... up ... savings in them and when we need if this is the test car is this is ... a big decision ... and therefore we can start working this isn't the customer experience is unique ... and its decision to put it affected the systems which would be ... blinded and ... okay so ... and was set up this structure in order to foster innovation and create a more dynamic innovative environment ... but what if an employee would you say ... crazy things in the past and to continue to make the best innovator ... and that's the ... big question and I believe that it isn't an employee had been delivered with an ... up or to repeat them to live in Ft Washington to live with a B to B ... you wish ... and our experiments have shown the fact that if you give them the right incentives and give them a little lame fifteen many of the single course in the small and away from ... in their own right in every instance of that light so this'll be a lot to put a bit of a wish them according to wish and that the difference ... been looking for hundreds of small and away from the state based DVD in every about the Bakken only happen ... if you are in public ... if you are an artist ... and if you believe that you want ... to have an explicit example of how it's worked in the house for HCL ... I'd ... you know one of the examples what we would try to is the line of business models what more will the customer and even experimented with what he's been going ... be aware that a testament saying we have of the problem is small ... we don't know it would look ... up while the court is expected in which we believe it is useful to you mind if the experiment ... and that was a was this event happened the customer will be happy to call me a bit more will be ... here tomorrow ... and I've been up to six with the team from the uncertainty of what the experiment we will be implemented a slow running ... and does a better with the wooden This systems that estimates of the kids ... and that we have ... done so how does one ... a m ... call ... that would create a new business or go ... in ahead I'd like to be viewed here ... he hinted that ... it will also boasts one experiments we have I'd get arms and we have given you one of the inhalation ... comes in that activity seen in the fist levels which are part of what would happen ... I great thanks Fran Deadspin inerrant remaining at the unleashing innovation conference ... I'm Deborah con for The Wall Street Journal