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Have you right clicked on the software exe and chosen "run as Administrator"...?

Condobloke ...Outback Australian

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3 EXCLUSIVELY.

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy