Paper Plus Gore has been awarded the prestigious Fly Buys Award for Excellence in Customer Loyalty at the annual Paper Plus Group gala dinner, held at the Pullman Hotel in Auckland last night.1 August 2012

Paper Plus Gore awarded for customer loyalty

Paper Plus Gore has been awarded the prestigious Fly Buys Award for Excellence in Customer Loyalty at the annual Paper Plus Group gala dinner, held at the Pullman Hotel in Auckland last night.

Store owners, Doug and Denise Grant, received their award at the black tie function in front of more than 400 Paper Plus Group staff and suppliers from around the country, beating 107 other stores.

Doug and Denise are delighted to be acknowledged for their efforts in achieving such high customer loyalty, and say that their success is the result of hard work, dedication and a fantastic team, both in-store and at head office level.

“We are so fortunate to have a driven team who are dedicated to getting customers through the doors and giving them the best possible experience. Over the years, we’ve developed close relationships with so many of our loyal customers, and as a result we strive to do the best by them – this keeps them coming back!” says Doug.

“Customer loyalty is an extremely valuable element to achieve in any business, and we strive to achieve this on a daily basis,” adds Doug.

Paper Plus’ Group CEO, Rob Smith, says “I’m thrilled to be presenting the Fly Buys Award for Excellence in Customer Loyalty to Paper Plus Gore. Doug and Denise should be extremely proud of this achievement, it’s a testament to their unsurpassed customer service. All their hard work and dedication has not gone unnoticed, and they have set the bar high for next year’s Awards.”

About Paper Plus
The Paper Plus Group began 29 years ago and is one of New Zealand’s largest stationery and book sellers. The Group incorporates three separate retail brands: Paper Plus, which has 108 stores; Take Note with 45 stores; and Office Spot with two stores, all offering a great range of stationery, books, magazines, cards and gifts to New Zealand consumers There is a Paper Plus store in most towns from Kaitaia to Invercargill. It is the only New Zealand book and stationery retailer with Fly Buys.