We have been encountering performance issues. So, did some basic troubleshooting, ran HTOP to see whats running , and kept an eye on incident view to see whats going on and device status. Guess what, no hard drive shows up.

Here what I've done so far:

Restarted the device multiple times

Rebuilt all tables multiple times

Opened a Ticket with McAfee Platinum support over 2 weeks ago. Still nothing has changed

Here are the specifics of the system:

Running SIEM (ESM) Ver 9.3.2 20140408

Unable to view Hard disk Utilization via - Device status. It comes up as blank. As though there is no hard drive. (Screen shot below)