Spark's design team fully grasped my concept ideas. They presented me with logo concepts that reflected a clear understanding of what I was looking for and in a neat, clear format.

Sherry I.

Imperial Cakes

The team did a great job. Constant communication throughout the whole process, even over the weekend.

Rebecca B.

Platinum Consulting Services

Spark Logo Design is fantastic! My logo came out beautiful. I did not think they could create what I was thinking but they did. I would totally recommend them and in fact I have been. The quality of the work, the punctuality and the communication was superb. Thank you...

Shanta R.

Shanta Renee

How It Works

Timeline

Q: What deliverable files will I receive for my product mockups?

A: Each purchase comes with one deliverable set. The deliverable set is based on one selected design in the following file formats: .PSD and .JPEG. You will also receive a Transfer of Copyright document.

Q: When does the project officially start?

A: A project start date is the first business day after we have received the deposit payment, the project content, and the project direction. You will receive an email confirmation with the project start date and projected delivery date for your concepts.

Q: What does project content mean?

A: The project content is the text copy that you wish incorporated into the design concepts, and any imagery that you wish to provide. The client is responsible to provide and approve all content.

Q: What does project direction mean?

A: The project direction is any instructions, samples, specifications or details that you want us to factor into the development of your concepts.

Q: What is a concept?

A: A concept is a unique mockup proposed for your product.

Q: How long does it take to receive my product mockup concepts?

A: You should receive your concepts within 3-5 business days of your project start date.

Q: What happens after I receive my concept presentation?

A: Once you have received the concept presentation there are four available options on how to proceed:
1) Select a concept and approve as final
2) Select a concept and request revisions
3) Purchase additional concepts
4) Cancel the project

Q: How long does a revision request take to complete?

A: Revision requests are typically completed in 1-2 business days.

Q: What constitutes a valid revision request?

A: A valid revision request must be specific on the changes required and the changes must not constitute the creation of a new concept. Spark reserves the right to require clarification and/or reject any revision request that does not meet the requirements expressed above.

Q: How does Satisfaction Guarantee work?

A: We require a 50% non-refundable deposit to initiate a project. The completion payment is only due once you have approved the final design. You may cancel the project at any time and are not obligated to make the completion payment.

Q: Will I have full ownership of the final design?

A: Yes, the set of deliverables contains a Transfer of Copyright agreement. Unless otherwise agreed, we reserve the right to showcase the final designs in our portfolio, and in any number of online galleries & portfolios, as well as in printed literature.

Satisfaction Guaranteed

We only require a 50% deposit to initiate the project. If you are not satisfied for any reason, you may cancel the project at any time and are not obligated to make the completion payment.

Free Consultation

Do you have questions about our services or want to discuss the details of your project with one of our design consultants? We would love to hear from you.