Because Technical Support does not have access to licensing information Technical Support is not able to provide assistance with application licensing. If assistance is required with licensing please contact a regional Customer Care representative; the number for the US and Canada is 1-800-721-3934. To obtain a Customer Care phone number for other regions around the world please visit Customer Care Assistance & Information at http://www.symantec.com/enterprise/support/assistance_care.jsp

Because application downloads require access to licensing information to which Technical Support does not have, Technical Support is not able to provide assistance with application downloads. If assistance is required with either of the two download locations please, first review the licensing PDF documents as referenced in the LICENSING section below and if that does not resolve the problem then contact a regional Customer Care representative; the number for the US and Canada is 1-800-721-3934. To obtain a Customer Care phone number for other regions around the world please visit Customer Care Assistance & Information at