Etihad Airways selects SAP

Etihad Airways, the national airline of the United Arab Emirates (UAE), today announced the selection of SAP as a strategic technology partner to deploy a range of key software solutions to deliver the latest best-in-class technology to the Etihad Aviation Group.

The airline plans to deploy the enterprise resource
planning application SAP® ERP together with a range of cloud-based products
across its vital business functions, including human resources, finance,
procurement and supply management and business intelligence.

At a signing ceremony in New York, President
and Chief Executive Officer, Etihad Airways, James Hogan, and Bill McDermott, CEO
and member of the Executive Board of SAP SE, said that the partnership was key
to helping Etihad Airways sustain and support its growth, while further
modernising and scaling up the airline’s business functions.

Mr Hogan said Etihad Airways had experienced
strong and sustained growth in its 11 year history. “This strategic partnership with SAP means we can implement the best
business technology to grow with confidence and continue to provide outstanding
service to our customers. This is about preparing our business for tomorrow,”
said Mr Hogan.

“SAP is
proud to support a world-class operation like Etihad Airways,” said Mr McDermott. “Few industries deal with as much
sophistication and complexity as the airline industry. By selecting SAP, Etihad
Airways will be able to simplify its core business processes and increase
efficiency, flexibility and effectiveness across the organisation with a focus
on the customer. James Hogan and the Etihad Airways management team have a bold
vision for aviation and innovation. This partnership with SAP demonstrates a
commitment to innovation in technology. SAP is honored to be recognized as a
strategic technology partner.”

Etihad Airways will deploy cloud solutions
for some of its key business solutions, including talent management solutions
from SuccessFactors, an SAP company, procurement and business-to-business
collaboration from Ariba, an SAP company, and the SAP HANA® platform for
real-time business databases and applications.

“As part of this commitment to technology
innovation Etihad Airways is establishing technology Centres of Excellence in the
UAE, Europe and India, bringing world-class solutions and services to the Etihad
Aviation Group,” said Mr Hogan.

“Today’s
announcement shows SAP’s commitment to Etihad Airways and the UAE in our shared
goal of connecting east and west via Abu Dhabi’s rapidly growing aviation hub,” said Mr McDermott.

“We
continue to invest in Abu Dhabi’s future and will leverage our training and development
institute by building Emirati talent and skills to further support Abu Dhabi
and its strategic growth.”

Based in Abu Dhabi, the capital of UAE, Etihad Airways
counts more than 20,000 employees and serves 111 existing or announced
destinations in 63 countries. Last year the airline posted record numbers in
passengers of 11.5 million; cargo volumes of 486,752 tonnes; and total revenues
of US$ 6.1 billion.