Anthony Centore

Anthony Centore, Ph.D., is private practice consultant for the ACA, founder of Thriveworks Counseling (with locations in 9 states), and author of the book, How to Thrive in Counseling Private Practice. Anthony is a licensed counselor in Massachusetts and Virginia. Find him on Twitter at @anthonycentore or @Thriveworks.

From Yelp, to Google Places, to Angie’s list, to Facebook’s new review system, companies today are more impacted by customer reviews than ever before. For some, this is a great opportunity. Business is booming at that hole-in-the-wall Mexican place after customers started rating them 5-stars, and word spread about their super-sized, extra-salty, margaritas.

Billing is one of the least enjoyable aspects of any provider’s relationship with managed care. It can easily lead to frustration, and denied claims often result in thousands of dollars of lost revenue.

Building a counseling practice (or any private practice) from scratch means that you have to appeal to strangers—your first clients have no idea who you are. They don't know the value of your expertise, your logo or brand.

I was recently asked to share 3 tips for entrepreneurs looking to build a company in the healthcare field. Specifically, I was asked “If you were talking to a young aspiring entrepreneur about their new startup, what would be your top three pieces of advice? Examples might be something like:

For years people had said to me, “You should build an app.” I’d reply, “No thank you! The world doesn’t need another useless app.” Apple has almost a million apps in their store, many not worth the bandwidth they’re downloaded on. I should know; I’ve bought and deleted most of them.