RailYatri Offers

State Road Transport Buses

Bus Booking

Make your bus journeys much simpler than ever before with RailYatri. We have a hassle free bus ticket booking process in place, from beginning to end. Our buses ply across 1 lac routes, so you are sure to find bus options for your travel needs. Powered by a wide network of more than 5000 operators, we are confident of providing you choices that lead to best travel experience.

Your queries are met by our experts throughout the week, 9 AM to 9 PM.

Faq

How to book my bus tickets using RailYatri?

At RailYatri we believe in offering a hassle free experience to every user. So, we have kept a very simple bus ticket booking process. The steps involved are:

Bus Booking through the Website

Visit the RailYatri.in website and select Bus Ticket Booking option.

Choose Source and Destination cities, enter the journey date and select the number of travellers.

Look through our list of buses for the selected route. Use filters for Bus type, Departure time, Operators (private or government bus online booking is available with us) and Price range to quicken your search.

Once you have made the choice, it is now time to select the seats and Boarding Point.

In the next step, we would ask for Contact details (such as email ID, Phone number, name of passenger and gender) for communication purposes. Make sure you provide us the accurate details here.

Proceed to the payment page, where you can avail our bus booking offers. Make the payment and a confirmation SMS/email would be triggered right away to the mentioned contact details.

Bus Booking through the App

Open the RailYatri app, tap on Bus Tickets.

Enter the Source and Destination cities, choose date of journey, number of travellers and Search Buses.

Filter the available Buses with options such as Bus type, Operators (private or government bus online booking is available) and Price range. You can also Sort results with Departure times, Duration of journey as well as the Bus fare.

In the next step, you would have to choose a seat as well as the Boarding Point and Dropping Point.

You have to now provide the appropriate Contact Details (which would be used in all the correspondence) as well as Passenger Details.

You would be taken to the Payment Page. Do care to check out our exciting bus booking offers before making the payment. Once the payment is done, a confirmation SMS/email would be sent.

What are the benefits of booking my bus tickets through RailYatri.in?

Wide Network of Operators: We have tied up with the leading bus ticket booking aggregators - RedBus. This gives us a wide network of buses Pan-India. Presently our network contains more than 5000 operators providing services across 1 lac routes!

Privileges for Passengers: We allow our users to choose their seats, boarding points, timings and budget. With so many options, you can surely make the best travel decision.

Online or Mobile: Our bus booking system allows users to book bus tickets on the go using their mobile (through the RailYatri mobile application) or online using the RailYatri.in website, whichever way you want it.

Great Offers: RailYatri.in has a list of exciting travel ticket booking offers that would make your bus travels lighter on the pockets.

Do I need to take a printout of the bus ticket?

The policies vary from one bus operator to the next. As you would find at the RailYatri.in website we have demarcated the operators who support mTicket. In such instances, all you need to do is show the SMS sent from our end and make the journey. While there are other operators who would ask for ticket printouts, before letting you start the journey. In such instances you need to take a printout of the mail we have sent to your mentioned email ID.

What documents should I carry while boarding a bus?

Just showing mTicket or ticket printout does not guarantee a journey. You would be asked for identification prooof before boarding. So, make sure you carry a valid ID proof in the form of Driving license, Student ID card, Aadhar Card, Company ID card, Passport, PAN card or Voter ID card.

What happens if I do not receive bus ticket booking confirmation email or SMS?

If you do not receive the confirmation mail or SMS from our end there may be a number of reasons responsible for that (wrong contact details, technical glitches, etc.). In such a situation there is abslutely no reason to panic. The ticket has been booked as long as it shows on the Order History page of the RailYatri app or website. You can also get in touch with us, requesting a resending of the Confirmation mail or SMS.

What happens when there is a change of bus?

We try to provide what we promise upfront, but there are many unavoidable instances when we have to make an exception to this rule. If the bus operator changes the bus type (due to certain unavoidable circumstances), RailYatri.in will refund the differential fares to the customer. But the customer needs to raise this issue within 24 hours of the journey.

How would I be intimated if the bus is cancelled, timing is changed or the route is differed?

Again, due to certain unaviodable circumstances our bus operators might have to change the timing, route or cancel the bus service altogether. In such instances, we will send SMS and in-app notifications to the customer, as soon as we receive such information. However, we are not responsible about the timeliness of the information if the customer provides a wrong contact details or keeps the mobile switched off.

What to do if I face any problems while booking bus tickets?

If you are having problems in bus ticket booking you can get in touch with our customer services between 8 AM-9 PM or shoot a mail at: care@railyatri.in.

How can I cancel my bus tickets through RailYatri?

Bus ticket cancellation through RailYatri is a simple. You can cancel your tickets through RailYatri's website or app.

Cancellations using the App

Go to “My Orders” section on the app.

Select the bus ticket you would like to cancel.

Click on the “Cancel Ticket” button. And it's done!

Cancellations through the Website

Visit the Home page of RailYatri.in and click on ‘Cancellations’ tab.

Select your ‘Order Type’ as 'Bus'.

Enter your ‘Order ID’ and ‘Mobile Number’.

An OTP will be sent to your registered number for verification. That’s it!

NOTE:

The onward refund process, for both these remains same.

If you have booked tickets through the app, you can cancel them through the web and vice-versa.

For more details about our Refund Policy, click here (http://www.railyatri.in/faq).