Learn all about the latest strategies and smarter software for design and development innovation through next generation service delivery from the Integrated Service Management track at Innovate 2010, June 6-10. The Integrated Service Management track at Innovate is a continuation of the discussion and training of the Software Delivery Lifecycle Management stream at Pulse 2010, which showcased how clients, IBM and IBM Business Partners use software delivery lifecycle management solutions to help realize greater value from software investments and optimize business outcomes at reduced cost and risk.

The Integrated Service Management track kickoff will be hosted by Jamie Thomas, Vice President of Tivoli Strategy and Development, formerly of worldwide development, client support and product management for the Rational software brand. Jamie will be joined by Bala Rajaraman, Distinguished Engineer, IBM Software, Tivoli and John Wiegand, Distinguished Engineer, Rational Analysis, Design and Construction.

At Innovate 2010, IBM clients and partners will learn innovative approaches to optimizing the service lifecycle, driving better efficiencies and lowering their TCO. Attendees of the Integrated Service Management track will also learn how to leverage the existing tight integrations with Rational solutions. Specifically, clients can find out how to:

Speed up the deployment processes and maximize resource utilization with automation solutions

Reduce cost and improve efficiency with Visibility and Automation brought about by the integration of Rational and Tivoli

Fully realize the benefits of newer technologies such as virtualization, cloud etc in the dev and test processes that will improve TCO and efficiency

Create a robust dev and test processes that will have minimal chances of failure and cause an outage

Two great IBM
conferences were held in Las Vegas this year--IBM Pulse and IBM Impact.
However, I have to say that I truly envy the IBM
Rational Software Conference taking place from May 31-June 4,
since it will be at the Walt Disney World Swan and Dolphin Resort in Orlando, Florida (where Pulse 2008 was held).
The effervescent ambience in the air is unparalleled. The awseome fountains are
a key contributor.

Tivoli fans will be pleased to know
that several Service
Management topics will be covered at the conference since the integration
of development and operational tools, data, and processes is essential to
improving the success rate of application deployments and improving service
quality. The topics will cover ways businesses can improve the integration of
development, test, and operations to simplify high-quality application
deployment, enhance provisioning, streamline problem diagnosis, and enable
effective service management. The
conference will include the following Service Management topics:

General Manager sessions

Al Zollar, General Manager of IBM Tivoli
Software, will participate in three executive sessions:

Description of how to use Rational test scripts with ITCAM for
Transactions

Overview of how to leverage the ITCAM products to help resolve
problems earlier in the application life cycle

Tivoli Birds of a Feather session

“Bridging the chasm between build,
deployment and production”--Rich Johnston

Abstract: Today’s IT departments have more
systems to manage, more locations to support and more mission-critical
applications to build, deploy and maintain than ever before. In many
organizations, the processes employed to move applications from build, to
deploy, to production phase can be manual, time-consuming and error-prone. The
data, tools, and workflows are not well integrated or automated resulting in
inefficient processes which inevitably lead to slower time to market, long
resolution cycles and even loss of revenue. This session offers a chance for
attendees to discuss issues, challenges and solutions for bridging development
and IT operations across different aspects of the application and service
lifecycle.

Abstract: The inability to quickly
identify application performance bottlenecks can lead to system downtime and
unnecessary cycles spent firefighting defects. See how ITCAM
can provide monitoring data from operations needed to better understand
performance characteristics prior to relase and speed correction of defects.

Abstract: Integration across application
development and configuration management tools is critical for complete
component life-cycle managmenet. With a Tivoli/Rational integrated solution,
customers can experience total application management from development to
deploymentt to operation.

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For those who can’t
attend the conference in Florida, check out http://www.remotersc.com for other
opportunities to participate in the Rational Software Software conference
experience.