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Student Concerns and Complaint Process

Berkeley City College is committed to an educational environment that is free from interference and disruption, and that fosters equity and mutual respect. Most concerns, complaints, grievances or disciplinary matters should be resolved at the campus/district level.

The following administrative processes are available to individuals who believe that they have concerns, or been treated unfairly that their rights have been violated:

If a complaint does not fall into one of the categories above, the complaint should be addressed in writing to the President at the following address:

Rowena Tomaneng
2050 Center Street
Berkeley, CA 94704

Matters that are not resolved internally may be processed by using the following agencies in the order described below.

If your complaint does not concern the California Community College’s compliance with academic program quality and accrediting standards, you may contact the California Community College Chancellor’s Office (CCCO) by completing this CCCO web form.