Payment Assistance

PAYMENT ASSISTANCE

We understand that unexpected expenses or circumstances may come our way from time to time. That is why at Craighead Electric we try to work with our members as much as possible.

If you are experiencing financial hardship, we would like to offer several opportunities to help you:

Call our office before the "shut-off date" (800-794-5012) to arrange a Delayed Payment Agreement. We will defer the remainder of your bill to your following 3 months bills.

Call our office before the "shut-off date" to request an extension.

Visit any of our offices to fill out a form for Sales Tax Exemption. Qualifying low income residential members with total household income of $12,000 or less may be exempt from sales tax on the first 500 KWh used each month.