The “Nassau Now” app allows residents to log a request with the county, such as fixing a pothole, sweeping streets or make other general inquiries to the county right from their Apple or Android device.

Using the smart phone or tablet’s GPS feature, residents can pinpoint exactly where the issue they are requesting service with is located, aiding the county in locating such problems to remedy. The county will then receive the request, pass it along to the proper department or municipality if the issue relates to another jurisdiction, and attempt to solve the issue.

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“We get calls on hundreds of different issues,” Mangano said. “This is all about trying to streamline the process and rein in paperwork.”

The free app also gives users updates including press releases from Mangano’s office, along with alerts and emergency notifications. For those users without a smartphone, the app is also available on the county’s website.

While unveiling the app, Mangano also showcased a new hotline that allows residents to dial his office with inquiries or services. The “Dial Mangano” hotline, (516) 626-4266, spells out Mangano when entered into a touchtone phone.

Mangano stressed both the app and the hotline were intended for non-emergency uses only. All emergencies should continue to be logged with 911.