Many damaged concrete statues can be repaired depending on the severity of the break and where the break has occurred. Because we actually manufacture on the premises, we have the materials and expertise to do many repairs and to match the concrete coloring as closely as possible.

My fountain isn't working?

Without seeing the fountain, it's difficult to diagnose the exact problem. We can give you some tips which may get your fountain up and running again.

1.) Check the electrical outlet where the pump is connected to make sure that it is properly working.

2.) Fill your fountain to the top of the basin with water. Your pump is a submersible pump and must be totally underwater to properly work. Running a pump without water will burn out the motor and it will need to be replaced.

3.) Another possibility is the propeller on the pump may be clogged with leaves, small twigs or construction debris. Using a nozzle on your garden hose, place the nozzle on the top opening of fountain sending a blast of water straight down to your pump. Many times this will clear the tubing of any minor debris.

4.) If you have a pump access door or are able to get to your pump with ease, see if anything might be jamming or clogging the pump. Sometimes a small rock is blocking the propeller from spinning BE SURE TO UNPLUG YOUR PUMP WHILE EXAMINING IT. Again, you can take your garden hose and blast the pump filter to see if this clears any debris.

5.) If the pump is working but the water isn’t flowing through the fountain, the tubing may have slipped off of the pump. Examine the tubing to make sure it is securely attached to the pump. If not, simply take the tubing and reconnect to the pump.

If you have tried these suggestions and your fountain is still not working, please call us to arrange a service call.

I have algae in my fountain. How do I clean my fountain?

As always, prevention is the best cure. We carry algae tablets at the store that will keep your fountain free from algae.

Your best friend can be a wet-dry vacuum when it comes to keeping a fountain sparkling clean. Otherwise,
you can remove dirty water by brushing or scooping it out of the bowl.

Once the water is removed, use a SOFT sponge (not a sponge with an abrasive side) to clean any algae on your bowl. You can use a small amount of household bleach with water which will instantly remove algae. Flush with the garden hose. Be careful of plants getting splashed with bleach. Refill with fresh water.

What do I do to protect my fountain during a freeze?

When a possible freeze may occur, it is best to empty your fountain or birdbath (any concrete container that holds water). Remove as much water as possible as the freeze-thaw cycle is very hard on concrete and may result in cracking or chipping of the item. You do not need to worry about the pump.

Can I run my fountain 24 hours a day?

Sure. Many people want their fountains running at all times. The main thing to remember is there must be water in your fountain when it is operating. You run the risk of burning out a pump if your fountain does not have enough water in the bowl.

A drip hose hooked to your sprinkler system is a great way to add water to your fountain. Contact your gardener, landscaper or local hardware store for more information on how these systems work.

Many people also use timers for their fountains, which can be purchased at any hardware store. These are the same timers many people use to turn lights in their homes on and off automatically. This way, you can set your timer to turn your fountain on when desired.

Remember to turn your fountain off when you are on vacation unless someone will make sure it has enough water or you have a drip system that supplies it with water daily.