This weeks spotlight features Jenna Jones: A pretty cool gal in our book!

How long have you been working at Aviator?

I have been working at Aviator for 5 ½ years

What is your role?

I am the Hospitality Manager at Aviator Sports. My role is to plan, staff and execute birthday parties and events.

What is your favorite aspect of working at Aviator?

My favorite aspect of working at Aviator is client satisfaction. I thoroughly enjoy when a client has a great experience. I take pride in what I do and to know it pays off means a lot to me.

What is one of your fondest memories at Aviator?

Planning and executing my first wedding. Over a year of planning I grew close to my clients and we built a great relationship and executing a wedding on the ice was not easy but somehow I pulled it off!

How did you get into hospitality or sports and events industry?

When I was 16 I realized wanted to be an event planner. I went to Johnson and Wales University and received a Bachelor’s degree in Sports, Entertainment Event Management. Event planning is a passion of mine and to be able to achieve my dreams in a diverse facility has been rewarding.

What is the best hospitality tip?

No matter what you’re going through in your personal life smile and always provide a warm welcoming when engaging with customers.

Who inspires you?

My parents, they have been together for over 30 years and have built a great foundation for my brother and myself. They have encouraged me to do what makes me happy and have been there for me through everything. I respect them so much and hope that one day I can provide that type of stability for my family.

What is a fact about yourself that not a lot of people know?

I have screws in both of my knees. (gasp)

What is a fun fact about you?

I’m obsessed with fuzzy things, pajamas, blankets, and most importantly animals. I love ALL fuzzy animals!

Who makes you laugh the most at work?

Erin Kelly & Sam Champion – they are hilarious and bring a lot of fun to the office. It’s a great tight-knit environment in our office. (aww)

Stay tuned for more staff introductions from The Aviator Limelight Series!