Service Tech

JWS Windows and Doors is looking for a highly qualified Service Tech. Ideal candidate would have Window & Door installation experience, and general knowledge of parts and repairs. The Service Tech will take initiative and run the service department and JWS warehouse independently. Some training on repair of JWS products will be provided.

Service Tech will explain and interpret procedures and repairs for homeowners, and keep record of all pertinent information from service order.

Other duties include Warehouse Management: preparing materials and products for installation jobs, organizing products stored in warehouse, inventory of products, loading and unloading of trucks, material ordering, and customer communications.

Small, one man, installation jobs available for additional income.

Candidate will receive bonuses, in exchange for exceptional customer service that generates customer referrals and testimonials.

Required abilities:

Re-screening screens

Swapping out sashes

Re glazing glass into sashes

Exchanging of hardware

Excellent Customer Service skills

Organization Skills

Self motivation

Department Management skills

Lift and carry objects >50 lbs. using safe lifting techniques

Working with first and second story ladders

Use of hand and power tools

Visually examine or inspect defective products Deal with employees, customers, or suppliers in solving customer service problems Work from a job description with little to no supervision