Wow, can you believe it’s November, 2018? Children have been back to school for some time now, the leaves on trees have turned, and yes, the holiday season will soon be upon us once again. As a final step towards creating and executing actionable goals…

This month I’d like to begin writing about goal setting, from the leader’s point of view, for a few posts and how it ties to customer expectations. When leaders think of exceeding customer expectations and producing a positive experience they often realize they have...

As a follow-up to recent post, I’d like to ask if you are a current leader or a leader in training? If you are one or the other, I’d like to suggest a few actions you can take that will help strengthen your current and future leadership skills. To begin with…

Is it just me or is the economy truly making an upturn as we enter May, 2018? Sitting in my kitchen this past week watching the rain I was reminded of the saying, “April showers bring May flowers.” Boy-oh-boy, haven’t we all had our share of April showers over the last couple of years? I for one am more than ready for a few May flowers in my life…

In most parts of the United States, Spring is attempting to begin. As is often the case, many of my clients are focused on conducting a bit of a Spring cleaning as they begin working on second quarter goals. Not one to be left out…

Over the last few weeks we’ve been talking about the journey towards excellence. After several weeks of focusing on the topic, you may believe you are now well on your way to becoming the person you were always meant to be…

When you hear the term expansiveness what comes to mind? Perhaps bulk, large, or even scale? Merriam-Webster’s on-line dictionary defines expansiveness as: the act or process of expanding. So if we examine what it means to be an expansive leader (leaders who are avid continuous learners) we see there are a few markers that denote such a leader. To begin with…

So “Why,” you may ask, “Should I work to receive what is mine so I can give to others?” Well… as we realize that our cultivating our innate talents and abilities (i.e., refining our excellence) is not solely about us, we begin moving towards the answer. To be clear, nobody’s excellence zone is more important than anyone else’s. If you question this, try measuring any executive team’s productivity after two days of a custodian strike when the restroom toilets are backed up. From the most junior to the most senior of positions, we each…

Ever feel like you’re one step away from achieving a goal but just can’t seem to figure out what’s missing to execute it? Perhaps you often find yourself reaching for the car keys (the dream) but forgetting the baby (the responsibilities attached to the dream). If this is you, my question today is, “Do you have a personal business plan?” You may, in fact…

Can you imagine if Donald Trump decided to become a beautician or a chef? How about your local law enforcement officer as a ballerina or even Tiger Woods as a shoe salesman? Clearly, Mr. Trump and Mr. Woods…