In the last month, how many global teleconferences have you dialed into? If your work days are anything like mine, you probably lost track after counting up a week’s worth of meetings. What’s more, I’m sure we can all relate to the annoyance of call quality that is any less than first-rate. Those calls may have even affected our productivity.

As companies rely more and more on teleconferencing services, they are taking a closer look at service level and cost. They’re turning to the cloud for simplicity, quality, security and competitive rates. But what are the challenges faced when leveraging cloud computing for IP telecommunication services? The underlying network architecture must be engineered to ensure delivery of real-time voice conferencing media streams with minimum delay across the cloud, between mobile and office phones and the Radisys media servers in central offices/data centers.

Arkadin’s Cloud Collaboration Platform features a distributed network of Radisys CMS-9000 Media Servers and delivers high quality voice, a rich feature set and proven audio mixing economics in six cities across four continents. The case study does an excellent job of outlining both the market drivers pushing the telecommunications industry toward adoption of cloud collaboration services as well as how Radisys media servers are helping Arkadin differentiate their service offerings.

Ray Adensamer

Ray Adensamer has worked in the telecommunications industry with industry leaders including Convedia (now Radisys), Abatis (now Redback) and Nortel, along with system integration firms Deloitte Consulting and Accenture. He enjoys sharing his passion and viewpoints around IP-based telecommunication solutions with Radisys customers and partners. Ray has a B.A.Sc. in Systems Engineering from the University of Waterloo, along with an M.B.A from University of British Columbia.