I'm the latest forever fan of DIY Flavorshack. Not only are Dawn's products of a reliable and high quality, her personal and prompt customer service has blown me away. I recently ordered several bottles of flavors, which arrived promptly, but one bottle had an error, with the wrong pg/vg ratio. Also some small funnels I ordered were missing. Less than a week after I emailed to advise, I received a complete replacement order, including full sizes of all the bottles that were correctly done in the first order! I couldn't believe it. I still can't believe it. It will take me a while to vape through all of these wonderful extra supplies, but I can't wait to order from DIY Flavorshack again.

Thank You Very Much Dawn!!!!
I drove by your store this morning and You took superb care of myself and 2 other customers even if you were not even fully open. That means a lot to me. I like you and want to see you succeed, so if you need any help you got my number.
Really one hour off your busy schedule, without even the garantee of a sale....Now THAT'S customer service.....and you've made friends today.

another very satisfied customer here, my order arrived at the speed of light i think, fantastic flavors!! and the little "extras" that were added were a very pleasant surprise.
will definitely be a repeat customer, and will spread the word.
thanks again Dawn!!!
David

Have to post here, Placed an order friday night around midnight, got shipping email monday around 3pm saying it shipped. finally got my package today (post office mistake) and im loving the Horchata flavor. keep telling my self one flavor a day to try but im not sure ill get to another flavor tomorrow. liking this Horchata too much... cant wait to try jager bomb with my group of friends, who while together have drank a gallon of jager in a single night, and get them all addicted to the juice and complement the nights drinks. smelled all of the flavors i got and cant wait to try them all.