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1 City of Virginia Beach Job Description Date of Last Revision: FLSA Status: Exempt Pay Plan: Administrative Grade: 15 City of Virginia Beach Organizational Mission & Values The City of Virginia Beach exists to enhance the economic, educational, social and physical quality of the community and provide sustainable municipal services which are valued by its citizens. The City of Virginia Beach organization is based upon a belief in the democratic process of government. This belief provides meaningful ways for citizens, reflecting the diversity of our City, to contribute to the development of public policy. This process is enhanced by organizational values which guide member performance within the Virginia Beach Quality Service System. These Values define our desired organizational culture. We value quality customer service; teamwork; leadership and learning; integrity; commitment; and inclusion and diversity. Class Summary Administer the City's Set-Off Debt Collection (SODC) program; and perform research and analysis in all aspects of governmental finance, as well as other areas of municipal operations. Representative Work Functions and Responsibilities Coordinate preparation and submission of delinquent accounts receivable files from City departments to include the files in the SODC Program; and prepare consolidated master accounts receivable files for submission to the State Department of Taxation. Communicate with the public, City departments, governmental leaders and the offices of elected members of the Virginia General Assembly to provide information on delinquent accounts. Maintain detailed files and meet precise deadlines for each account to meet state guidelines on collected funds owed the City. Receive, account for, and prepare detailed reports concerning funds collected to determine the effectiveness of the SODC program. Provide supervision of staff for the SODC program to ensure that work processes are carried out efficiently. Design accounts receivable recovery systems for City departments to ensure efficient revenue collection procedures. Provide financial analysis consulting services to City departments and as a formal member of ad hoc task forces to provide information on the financial impact of actions under consideration. Perform detailed and complex analysis concerning topics covering all areas of governmental finance to prepare comprehensive written reports or oral reviews that provide alternatives and recommendations for change when necessary. Review leases and other contractual agreements to identify points to be negotiated or changed.

2 Analyze the financial impact of proposed State legislation to recommend positions to be taken on such by the City's General Assembly delegation. Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on then current workloads and department needs. Performance Standards Ensure the efficient operation of the SODC program in order to maximize the recovery of delinquent accounts receivable; tactfully communicate with the public and governmental leaders regarding SODC collection activities; accurately develop and analyze accounts receivable collection programs for City departments; competently provide financial consulting services to City departments and task forces; proficiently prepare analytical financial reports; provide accurate review of proposed legislation and leases and their contractual agreements providing effective supervision of SODC staff to ensure timely completion of assigned tasks. Minimum Qualifications Requires any combination of education (above the high school level) equivalent to eleven (11) years in fields utilizing the required knowledge, skills, and abilities and associated with such positions as Financial Planner, Financial Manager, or Investment Manager. Special Requirements All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Knowledge-Skills-Abilities Required to Perform Satisfactorily A. Knowledge 1. Knowledge of modern business and public administration principles and techniques. 2. Knowledge of governmental and business finance including accounting, quantitative analysis, business mathematics, and economics as well as data processing principles, techniques and practices. 3. Knowledge of accounts receivable recovery/collection techniques and practices. 4. Knowledge of the state legislature process. 5. Knowledge of commercial law as it relates to leases and contractual agreements. 6. Knowledge of the operational functions and organizational structures of City departments/offices. 7. Knowledge of supervisory and personnel management principles and techniques. B. Skills 1. Skill in the application of complex financial management and analytical techniques and procedures in the analysis of and preparation of detailed reports on all phases of City operations. 2. Skill in investing and analyzing subject matter within all areas. 3. Skill in the clear and concise communication (both orally and in writing) of technical and complex information relating to City financial management matters. 4. Skill in dealing with senior management both within the City's organizational structure and in other governmental (federal, state and local) and corporate organizations with tact and diplomacy. 5. Skill in the application of appropriate commercial law and finance knowledge in the review of leases and other contractual agreements. C. Abilities 1. Ability to communicate effectively both orally and in writing. Page 2 of 6

3 2. Ability to analyze complex financial matters, apply the proper financial analysis techniques and recommend appropriate courses of action. 3. Ability to establish and maintain effective working relationships with city officials and senior management of other political entities and financial institutions. 4. Ability to provide guidance to subordinate staff and City departments/agencies as to the proper financial management techniques and procedures. Page 3 of 6

4 Financial (Systems) Analyst #02575 City of Virginia Beach Job Description Date of Last Revision: FLSA Status: Exempt Pay Plan: Administrative Grade: 15 City of Virginia Beach Organizational Mission & Values The City of Virginia Beach exists to enhance the economic, educational, social and physical quality of the community and provide sustainable municipal services which are valued by its citizens. The City of Virginia Beach organization is based upon a belief in the democratic process of government. This belief provides meaningful ways for citizens, reflecting the diversity of our City, to contribute to the development of public policy. This process is enhanced by organizational values which guide member performance within the Virginia Beach Quality Service System. These Values define our desired organizational culture. We value quality customer service; teamwork; leadership and learning; integrity; commitment; and inclusion and diversity. Class Summary Conduct detailed analyses of financial and business-related processes in multiple functional areas and apply capabilities of complex, enterprise-wide application systems to re-engineer processes and provide business solutions. Representative Work Functions and Responsibilities Perform requirements analysis and functional design of business process improvements; provide business case analysis for new and/or improved system functionality; evaluate system capabilities and participate in system selection process; and prepare feasibility and gap analyses to document system ability to meet business requirements. Re-engineer business processes, configure system parameters and implement system features to meet requirements; and serve as a team leader for process improvement and system implementation/upgrade projects. Serve as a liaison between end users, process owners, and technical personnel. Develop detailed test plans and conduct system functional testing. Troubleshoot problems related to system functionality and coordinate problem resolution with vendor support personnel. Develop functional training programs and conduct user training. Document user procedures and project plans. Page 4 of 6

5 Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on then current workloads and department needs. Performance Standards Thoroughly and effectively apply knowledge of both financial business practices and related application system software to provide accurate solutions to business problems; meet regularly with management, team members, and end users to identify ways to more effectively leverage system features and capabilities; proactively review current application systems and recommend improvements in accordance with business needs; effectively lead cross-functional teams in implementing multiple process and/or system improvement projects on time, within budget and according to requirements; logically and efficiently diagnose, prioritize, and resolve system problems within minimum timeframes; effectively design and conduct user training sessions to provide just-in-time training; and accurately and effectively communicate both orally and in writing with management, end-users, and all other stakeholders. Minimum Qualifications Requires any combination of education (above the high school level) and/or experience equivalent to eleven (11) years in fields utilizing the required knowledge, skills, and abilities and associated with such positions as Systems Analyst or Business Analyst. Special Requirements All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Knowledge-Skills-Abilities Required to Perform Satisfactorily A. Knowledge 1. Knowledge of financial and business related processes and practices. 2. Knowledge of financial and business related application systems and software. 3. Knowledge of business process re-engineering. 4. Knowledge of project management tools and methodology. 5. Knowledge of systems analysis, systems design, and information management techniques. 6. Knowledge of governmental accounting, auditing, purchasing, payables, receivable, assets, and inventory business practices and techniques. B. Skills 1. Skill in applying financial system software solutions to financial and business related processes. 2. Skill in evaluating, configuring, and implementing complex application system software. 3. Skill in applying project management methodology to business process re-engineering and system implementation/upgrade projects. 4. Skill in facilitating teams to meet project goals and objectives. 5. Skill in reading and writing advanced system documentation. 6. Skill in interpreting and troubleshooting complex software problems and managing the problem resolution process. 7. Skill in analytical thinking and advanced problem solving. C. Abilities 1. Ability to lead teams through business process-re-engineering and system implementation processes. 2. Ability to establish effective working relationships with management, team members, and stakeholders across the organization and with vendor personnel. 3. Ability to effectively communicate both orally and in writing and make effective presentations. 4. Ability to develop training classes and training materials and conduct effective training Page 5 of 6

6 sessions for users at all levels. 5. Ability to manage projects and make detailed project implementation plans and schedules. Page 6 of 6

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