USPS Package Tracking Does Not Work

USPS Package Tracking Does Not Work

When you order something online, they most likely ship it to you via UPS. Sometimes they ship it to you via USPS, the good old government postal service. Now, I have no problems with the service – really. I do have problems with their online tracking system.

Typically I will get the shipment before anything shows up on the track and confirm page at USPS.gov. If at best, I would get a notice that it has been shipped out the day it arrives at my office.

But today, we got a package, that was already marked as delivered, yesterday at 8am in the morning. Ahem, we got it today at 11am. It said, yesterday, that we got it yesterday at 8am.

I just don’t understand that one. Maybe it was delivered to the local post office? Who knows…

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Had exactly the same thing happen to me today, Barry. Checked online for shipping status this morning, and it said it was delivered to me yesterday at 1:30 pm. Obviously, not true. Was thinking about calling the post office, when the mail came a few minutes ago. Lo and behold, there was my package.

I ordered an item 15 days ago that has track and confirm. I live in centeral Delaware. When I checked on the package last night it was in Harrington, DE which is 15 miles south. When I checked on my package today it just left Philadelphia, PA which is 57 miles north. I have received a package from India in less time than it has taken to deliver this item from within the states. Almost every package I receive via USPS is here prior to tracking info being available. The UPS tracking system is great!

My package says it was accepted at such-and-such place on the 16th of Jan. And still says that. Nothing about it being shipped out, nothing about it arriving anywhere and I still haven’t received it.
UPS is SO much better, since they update it every time it’s scanned.

I sent a package to SC via USPS and it shows on the website track and confirm that it was delivered on July 5, but the recipient has received nothing. The package is insured, I will try to file a claim. tsk tsk tsk

Same thing here, I ordered a pkg from MI to SC and sender said the usps picked it up on the 18th still absolutely no scanning to present date. I have ordered 48 other pkgs ups and always the scanning is current and up to date… The tracking I was provided with brings back only this message:
The U.S. Postal Service was electronically notified by the shipper on November 14, 2008 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated every evening. Please check again later.
With today’s technology, this is completely unacceptable…shame on you USPS

This same thing is happening to me right now. I had a very sentimental custom framed delivered to me. USPS tracking says that it was delivered on November 28, 2008 but I have NOT received any packages. In fact a Dell computer was dropped at my house on the same day via Fed-X and nothing happened to it. I know no one stole it and am confident that the mail carrier lost it. My heart is breaking because the frame was in memory of my best friend who was killed in a car accident last month 🙁

Same thing happening to me but my package was supposed to be shipped 2nd day air mail. usps workers are prob just a bunch of convicts and/or deadbeats obviously just riding the system and could give 2 f’s where the packages are going.

The USPS tracking system is a total joke, there is no tracking. What good is tracking if you have the package before anything is posted. This is why we pay taxes and have our postage raised every 6 months? Typical government snowjob.

I mailed from China to US a parcel with a passport, a credit card and several pieces of document paper. The parcel arrived in the US and entered the usps track and confirm which says it was reased from Customs on June 16, 2:07 pm. Since then there is no any further information. I’m so worried. What can happen to my parcel

this tracking system can go to hell. I ordered something from Amazon and according to their site, my package is in transit.

I checked USPS, and it’s still stuck in the “The U.S. Postal Service was electronically notified by the shipper on August 4, 2009 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date.” BS. I’m assuming it’ll be fully updated once it’s been delivered.

The USPS is a governmental agency and despite the tons of money available and wasted!!, they are incapable of even mimicking a tracking system like FedEx or UPS. Total incompetence despite the fact that the mail is not that much handled by real human beings anymore. And now they are going to conquer health care and all its ramifications. Total clowns who couldn’t hold a job at a burger house. God help us!!

God… Two packages was said to be delivered to my address based on the the tracking number on 9/1. However I did not receive any of the packages………This is ridiculous I bought a book and an N router on Amazon, and something off from eBay, the total value is $240.

Now I am sitting at home being hopeless, desperate trying to locate the packages….I need my book for my class, and the router to speed up my internet……the stuff I got off from eBay is also a gift that I need to give in 2 days!! I a very frustrated with USPS…

In fact, one lady @ my post office was really a B@tch, when she finished serving a customer and it was my turn, I walked up to her and said “Hi.” She responded ” are you ignoring my sign?” “What sign?” I said. As I look and it said “next window.” I immediately felt offended with her attitude, she could have said something else politely. How am I suppose to know you are leaving your position when you were serving the customer who was also in line ahead of me….

I am experiencing the exact same thing this very moment.
Waiting for an item to be shipped from USA to Australia. I am so sick of seeing the below paragraph….

—————————————————————————————————————
The U.S. Postal Service was electronically notified by the shipper on September 22, 2009 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later.
—————————————————————————————————————-

I have been told (from the seller) that it has definitely been sent and they no longer have the item (obviously). How damn frustrating!! This situation not only make USPS look like idiots, but makes the buyer paranoid that the seller is telling the truth….

Thank you for the posts everyone……it’s nice to know (and not nice) that others have gone through this trauma as well.

The postoffice really does not have a tracking number. They like to say they have a tracking number, but at best, they have “delivery confirmation” and it may not work. When you check the number and the postoffice says it was delivered at a certain time and on a certain day, that does not mean to the addressee. That only means it was delivered to the postoffice. When I drop packages off at the postoffice, I lose all control. I always pay for their so called tracking, but they may not scan the bar code for days. If ever. My customers sometimes try to track their package and will receive the below message from the PO.

The U.S. Postal Service was electronically notified by the shipper on September 21, 2009 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later.

Addressees, usually believe the shipper just has not actually mailed the package. Some have been accused of making out the postage and then not taking the package to the postoffice. That is not so. The PO has it. They just don’t scan it. By the way, don’t ever laugh at the postal clerk that ask, “would you like to have tracking.” If you do, your package will be sent, but it will more than likely go south, when you paid to have it go north. I mailed one package one time that took 2 months to arrive in middle America. I had another that took 30 days to arrive at the addressees door. The postoffice does not have a tracking system. At best, it is a “delivery confirmation” number.

It’s not the USPS “track & confirm” site, it’s the workers, who have to scan the items. And they get a shtload more mail than UPS & Fed-Ex, so they can’t pull each and every item with a barcode off the pallet and scan it, sorry, they’re working on an automatic system though, yes really.
Anywho, it seems to work 90% of the time, when I’m shipping out and receiving. I’ve noticed that some states are better at scanning than others.
Even if UPS does have the better Tracking system, it’s not worth most of their prices. I always ship my packages with USPS as it has always been cheaper and faster. I hope the weekend deliveries never stop.

Printed a label with postage on the net on 10-03-09. Flat Rate Medium Size Box. Took it to the central post office myself and dropped it in the chute myself– TO THIS DATE no record that it was ever received or delivered. AND NOW the track and confirm feature on the USPS web site says that it is not working–What gives???

I purchased a faucet from a store on Ebay. The faucet according to USPS Tracking system left Virginia on 10/15/2009. It was to be delivered on 10/19/2009, at a friends, Michigan address. I called the recipient to see if they had received the faucet. He stated that the postmaster rang his doorbell on the 19th, with a certified letter, and a handful of mail. He checked the mailbox after my call to see if perhaps he’d left it in the box, to no avail. I called the local post office today 10/21/2009, and they claimed that the package was delivered and that the carrier stated he handed my friend the package, (because it was too large to put in the mailbox) along with the certified letter, and other mail. I know for a fact that my friend would not lie about not receiving the package…and the USPS office said they would be investigating the claim. My friend and I are furious, because we know the package was not delivered to him, and that the carrier may have left it at another address.

On November 10th, my package was seen as “accepted”. Still hasn’t updated, and it’s a package from East Pennsyvania to North East NJ. Are they joking, I’m counting on it getting here today! And it’s a guitar, you can’t just ignore one of them, such a big package.

When I bought a different guitar and it was shipped via UPS to me from North-Most Maine, it was able to reach my house in 2 days, via Ground. I will NEVER use USPS again when purchasing a guitar or anything else for that matter.

I purchased 2 items at the same time. LJ314591527US arrived approx. 2 weeks later and still hasn’t been updated even ONCE. The second item was sent as the first item recieved. LJ523931502US, valued at approx $520usd ($570 australian). It has been scanned only once. I am FURIOUS!

Same here, bought something off Ebay, 2 weeks ago, had to message the shipper because the tracking has not been updated to even indicate that the package was mailed. The problem is that I have to open a dispute in a limited amount of time after the package is missing or I get screwed out of my purchase. This is a package coming from Texas to Canada. I didn’t think I would ever say this, but I think Canada Post is better than another shipper.. USPS. So frustrating! Ebay should open it’s own shipping dept.

I feel every ones pain.I live in Missouri.We usually get everything delivered to us fast being in the middle of the country.I am waiting on a package that has yet to show in the system.I called customer service ( a joke ) and gave the computer my tracking # and it said they picked it on the date the guy mailed my package and that is it.Yet,nothing shows on the web site.This is why I use FedEx.Less hassle and headaches.No wonder the U.S.P.S. is losing money.People have had enough of their laziness.

Sigh.
I found this thread searching for an answer to my question.
I am expecting 2 important packages, both incoming from the USPS. Both tracked show no updates whatsoever from the day they were received. One package was mailed about 16 days ago, and the second was mailed 8 days ago, and the city it’s coming from is 4 hours from me.

USPS shipping makes me sick to my stomach. When I hear they are on hard times due to competition from UPS and FedEX, I smile. How long does it take to get your act together??

This is so frustrating!!!!! I shipped a priority medium flat rate box to a buyer on ebay who lives in Texas on the 15th. Today is the 18th and tracking is still saying “your package was accepted on December 15th 10:42am”. I’m so pissed right now because I sent plenty of priority flat rate boxes out with delivery confirmation before, and i get updates of my package every step of the way. I’m just so angry!!! I can’t hardly explain my self!!!!! Fucking incompetent USPS workers!!!!!!

yep… same here, and my money is on hold from paypal unitl delivery or positive feedback… for regular tracking, if it never posts, you can do an online claim, or go back to the post office you bought the services from, and you will get your money back. if the item is insured and it never gets delivered (according to the tracking system), i guess you can file a claim for that, too. even if it is delivered, without that signature, the post office has no way of confirming delivery and will pay the claim. whether or not thats kosher, i guess that’s up to you… i bet the extra holiday mail doesn’t help. i do wonder what would happen with paypal and filing a claim if the post offices only shows “electronic informaiton received.” paying for the services at the window helps, but then you don’t get the online discount. we’ll see. good luck to all in the same situation.

I ordered from amazon to and it was being carried by usps i checked usps track and confirm it says i got it today at 11:20 and nothing no one would of stolen it i am hoping that it is just a mistake like yours and wont have to go throught all the trouble

After Reading this reviews I feel a little bit better. I ordered some things at Amazon and in the tracking system says that they were delivered to me a week ago. However I have no receive ANYTHING. I am praying for it to be just another mistake from the usps because I hate to waste my time and money!!!

USPS service is the best in my area of WA. State (never shipped or received a damage claim), but they do not have a tracking system that works. I sell/ship/receive eBay items weekly and continue to use there service because items always arrive undamaged. UPS has delivered me more damaged items than I want to remember. If undamaged, the boxes still arrive “beat-up” with UPS. UPS tracking is great, but at what cost? I will continue to use USPS in my area and hope that one day they will fix their frustrating tracking system. Then they would be golden. Just my 2 cents worth…

i had ordered something from ca to md i got the tracking info from the seller looked it up on usps nothing couple days go by then all the sudden its scanned at a sorting facility 30 miles away its been a week since, no package.

USPS Tracking states that they delivered my Express package today at 2:14pm; but its now 7pm and I’ve got nothing. I called and called the local post office and did not get an answer. Not surprised are you? I called USPS customer service and I was blown away by how rude and sarcastic this woman was. She insisted that the item was delived because tracking says it was. I made a claim and can expect to hear from someone within 2 days. I can’t wait to hear what they are going to tell me. As far a UPS, I agree with the post on 2/10/10 about how they damage packages – so true! Fed Ex, never a problem!

I ordered something from amazon on Feb14th and got and email the next day saying it shipped with a usps “tracking” number (haha if you can even call it that” so I went to the usps website and it said
Status: Arrived Shipping Partner Facility

Your item arrive Detailed Results:

Electronic Shipping Info Received, February 18, 2010
Arrived Shipping Partner Facility, February 15, 2010, 7:43 pm, CARSON, CA 90746
now how is it that they have had it for 3 days and just now got the electronic info I will never again use the usps for anything they must sit around with their thumbs up their a**es if you know what I mean, fed ex and ups charge more but its worth it to always know where your package is
so I gave it a few days and on the 18th I checked again and it now says

I sell on Ebay, and I use USPS all the time, and within the past month, NONE OF MY ITEMS have had their track and confirm link updated. Not a single one. I sent 3 express mail packages and although my customers have them, the links say “still in transit to location” EVEN THOUGH I MADE SURE THAT A SIGNATURE WAS REQUIRED!! I have to face it and realize that USPS needs to fix that, or I will have no choice but to move on ot UPS or FedEx

I also sell on Ebay and sometimes use the tracking number for USPS. The last few items that I’ve sold and posted a tracking number never got updated, which I found as a waste of my .70 cents.

I also buy all the time and get tracking numbers for USPS. I recently bought some books from California and got it shipped to Louisiana. Saturday it was in California, and then Monday it was in Tennessee. It completely passed up Louisiana! What’s up with that?

Here is the thing with shipping. No, I do not work for the USPS, nor any shipping place.
Some of you guys are assuming the packages ship from CITY A to CITY B.
Thats not how it works.
Sara, its shipped to Tenessee, because apparently they dont have a specific CAR that ships from CALIFORNIA to LOUISIANA.
Its Broken down like a spider web.
As for the delivery conformation, It does suck some times. So far, only one of my packages (Going on now) has not been updated with information.
I have purchased over 20 items via ebay, and the USPS generally does a good job. Just remember, just because they recieved the “Electronic Shipping Info”
Doesnt mean its being shipped.
It gets shipped a day after the seller ships it if it is done in the afternoon. So I usually expect packages the last day of the estimated shipping + a few days. So put that into account before you start crying over stuff.

whatever dustin. I ordered a package from Britain and royal mail was just fine, but when they passed it to USPS i couldn’t track it. on the 9th finally it shows it arrived in New York, but it said it was the 5th. Britain gave it to them the 5th and its the 11th now and it still hasn’t changed. So I’m gonna “cry about it”. There is no reason they cant update it. Its laziness thats all!

Hi, I recently bought something from ebay US and had it shipped by USPS First-Class Mail International to Perth, Australia. It has been 2 weeks and I still have not received the parcel! Any idea what should I do? The tracking thingy says the U.S. Postal Service was electronically notified by the shipper on March 1, 2010 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later. TIA!

I’ll never order something with USPS stuff again never. It’s making me loose my mind.
I orderd a week ago. A few days later I got an email that my stuff shipped and i also got the tracking number. So I was like yeaay it shipped (livin in germany so I knew it would take a while) then I tried to track but.. surprise it was just like:

The U.S. Postal Service was electronically notified by the shipper on March 16, 2010 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later.

Which really got me upset that it not even left the US. So in this case I really hope that the tracking system just didn’t updated it and that the package is on it’s way. After reading your comments it could be, right?

So whatever USPS sucks because you never know what is happening to your package right now.=(

Okay, I became both additionally frustrated and calmer at the same time after reading these comments. Additionally frustrated, because I can remember so many times that I have had “Electronic Delivery Info Received” until well after I had received the item. Calmer because it looks like this is very common.

I looked around in the USPS FAQ page, and I was surprised to find something. According to the page, tracking is only available for Express Mail, Global Express Guaranteed, Express Mail International, and Priorty Mail International.

Then how come the package that I sent two weeks ago using just Parcel Post had shipping information posted frequently, but the one I shipped last week still says “Electronic Delivery Info Received”?

The site says “lower-cost products such as Delivery Confirmation, only include Confirmation of Delivery.” Later, it says, “USPS may also provide users with additional scan on items that include confirmation of delivery, such as ‘processed’, ‘arrival at unit’, or ‘out for delivery’. However, the price of these lower-cost products does not include end-to-end visibility.”

Wow. It appears they only guarantee it with certain types of mail, and then provide it on others as they please. I’m guessing they thought they were doing people a favor by occasionally doing that, but in reality, they have created an expectation of tracking, and that is hurting them badly.

I Live in Taylor, MI. Bought Something that was coming from Detroit (20 mins away, Free shipping, so I didn’t want to just drive to the store) they sent immediatly that day. Packaged then went to Romulus (where Taylor’s mail goes) Now it says my package is in Austin, Texas!!!! How the hell does my package go from being 10 minutes from my house to TEXAS!!! I called, the USPS representative cannot comment on their routes!

The U.S. Postal Service was electronically notified by the shipper on March 31, 2010 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. No further information is available for this item.

I understand i ordered during the weekend of easter from the United States but it shouldn’t take this long for it to get here. The sender said he shipped the package a week after i ordered but still within 2 weeks there shud’ve been a tracking update.

I am dealing with that sort of issue right now. I checked the status of a package, it is listed as having arrived yesterday afternoon. I got excited thinking well maybe I should check the carport again for a missed package. No, nope there was no package. I hope my professor will be understanding. I also hope I don’t drain my account purchasing textbooks that I technically already own.

hi i have some problem too..i buy phone from ebay..it already 1 weeks for the delivery..but till now i cant tracking it..my question is: are the seller already ship it or he just lie…why i cant still track it? here is the tracking number EC502222967US…please help me guys..thx

If you are talking about delivery confirmation threw the postal service when you say tracking. Then that is your problem. Delivery confirmation is not tracking it is only to confirm time and date of delivery. Which is where it gets it’s name from DELIVERY COMFIRMATION.

ok i bought a phone on ebay sunday(9-6-10) and the seller shipped it on on (9-7-10)@ 5:36. I got the tracking number and checked it and it said that my package (From MO to GA)was processed and sent from Kansas city, Mo to Thomasville,GA.The status of my package has not been updated and i’m getting very frustrated because the post office here says they havent recieved it and i hasnt been delivered yet! Plz help

ok , from what i gather, and according to the website as well as the people on the phone, united states postal services DOES NOT garauntee their tracking system UNLESS you have express overnight, and even then it still says they dont garauntee it.. so getting mad about it is pointless.. i do find it kinda messed up that when we call they cant tell us where our package is, i ordered something on the 14th, and it SHIPPED on the 14th at 2:pm which means usps was able to pick it up and do it’s thing, i have the same shipping electronic recieved crap ya’ll all have, and i called the shipper he said he shipped it , i know it’s only been three days. but it’s not going to far and it’s had a FULL 56 hours to do its thing.. why so slow, ?

Hi all,
I am actually waiting for an item which i bought on ebay at 5 september. The seller inform had shipped the item on 7th sept but until today i’ll still not received the item..(Item shipped from us to malaysia)…when ask the seller for the tracking no he said tracking no is not provided..At first i’m quite confuse but not when found this link i understand the USPS is sucks..do you think there’s still hope for me to receive the item? If the item is lost, can i do any claims?

I had an item being shipped I thought by FedEx which was to be delivered to the Police Dept where I work. I checked the tracking number today on the FedEx site and it showed that it was delivered via the USPS. I check with the clerks out front and they say no package was delivered. I phone FedEx who say it’s not our tracking number try it on the USPS site. FedEx also says they ship for the USPS.

I check the number on USPS’ website and it shows it was delivered at 6:53 am. Then I find this site and things begin to fall into place. Hope it makes it tomorrow. Next time I will insist items be shipped FedEx or UPS.

The U.S. Postal Service was electronically notified by the shipper on November 02, 2010 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later.

Will I have a slight chance in getting my package? I paid a crap load of money for the products I purchased and definitely I don’t want the postal to just screw it up. I hate this. Anyone please answer?

I received my tracking info for a package on November 4th and today is November 10th and still no sign of a package, also the tracking page says electronic shipping info received. It should not take this long for a package from Pennsylvania to reach me in North Carolina. The USPS at times just pisses me off.

This is crazy, nothing has changed from the original posts over 4 years ago.

I dont get many items USPS but when i do they rarely have status updates. It almost always says, electroniclly notified byu shipper blah blah blah, then it will never update until 1 day after delivery and it will say delivered. So basically it doesnt update you on anything except delivery which they updated 1 day late.

Well i ordered somethings 1 week ago, sent via usps, and i was excited to see them actually update my information only to have it say it was delivered to me yesterday which it obviously wasnt. So obviously their updates are completley wrong.

No wonder why USPS operates at a multibillion dollar loss. They pay employees to be lazy, (except mail carriers), everyone that is employed to keep the USPS system working smoothly are idiots. How can UPS, Fed Ex, and many more companies continually turn profits, yet USPS continues to fail so so so so miserably.

They have the most money, yet have the worst systems. Im tired of the government paying worthless employees. Seriously, landing a government job is like a lottery. You arent going to get laid off, you likely wont get fired, you get so many vacation days, you can be lazy, no overtime, and no one really cares about efficency. I applied for a government position only to find out there were thousands of applicants. It is a damn lottery i tell you, and the employees are worthless/hanks to the government paying them so well with no motivation to do better.

I ordered a very expensive item on a reputable outdoor sports company. I check the status of my item and they say it was shipped. The tracking number they give me says: “There is no record of your item.” It was shipped on the 4th, priority it’s now the 7th. Hoping it get’s here tomorrow. I hate USPS!

I am having a pretty big issue with the T&C as well for usps. I ordered something online and it’s been 3 days now or so, but the package was suppose to be delivered from a town only 2 hours from my town.
When I type the TnC number in I get..:

The U.S. Postal Service was electronically notified by the shipper on February 27, 2011 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later.

Nothing more.
The other night, it WAS different, stating something about the place it was coming from.
I have called my post office and let them know that I accidentally typed the wrong address for shipping to see if they could ship it to the CORRECT address. I hope they are reliable enough to actually “keep and eye out” as they said they would. I’m going to be furious if it gets sent back and I have to wait ANOTHER 3-5 business days for a package that is only 2 hours away from the start.

The person I bought off of said they would correct the address though, as if it were to get sent back first.

So a question that I have is, is the USPS good for their word, and if they see that the address isn’t in their system on the routes they take will they correct it to my address as I only messed up 1 letter. EX:
5920 S 100 E is what it’s SUPPOSE TO BE.
5920 S 100 W is what I accidentally put.

I am having the same problem as the rest of you. I bought an item from Austria it was delivered to the Austrian mail on Fed. 14 and shipped from there on the 16th. My tracking info says the same thing. it is being readied for shipment not that it has been shipped. I found this number and you get to talk to a person 1-800-275-8777 but it is a waste of time. Same statement. They put it off on the seller saying I have to get them to start an investigation. Why not tell the truth that there is no update until it is going to be delivered?? USPS will continue to fall behind the competition!!!!!! Mail carriers are great but the tracking system is a joke!!!!!!

The same exact thing just happened to me. The USPS tracking page said our package was delivered at a time we were sitting in the house waiting for it. The next day, a neighbor from down the block brought it to our door. The package was clearly labeled with our address. It’s pretty stunning to see that this same problem has been happening at for at least 5 years. We’ve never had that experience with UPS or FedEx. Sheesh.

Yep, guess its like this all around. Live in Vegas, DC says package delivered Wednesday by priority. Nope, beg to differ. It’ll be Monday tomorrow. Hope I get it then. If not, gonna be going through all the crazy steps that wind up not meaning JACK. Good luck to everyone w/the USPS. It’s basically a crap shoot, and since I live in Vegas, I know the odds. Believe me.

Not only did I send a package via USPS, I sent it OVERNIGHT. You would think it had P-R-I-O-R-I-T-Y. I sure paid $19 for a damn envelope to have “next day” attention. Albeit I sent it on a Saturday so it was explained and evident it would not arrive at it’s destination until Monday…”GUARANTEED”. What a joke! Monday’s “guaranteed” time of 3 freaking pm rolled around and all the so called tracking said was it was sorted saturday AND sunday at the same location which was STILL in my city. A prompt call to USPS resulted in a non chalant “we’ll call you back” with a “whatever” attitude. Not only is it “Never again”, I will be sending letters of disgust to the head of this incompetent wanna be Pony Express until I get his response. I urge ALL to do the same because for there to be so many complaints there is an apparent lack of respect towards hard working, paying customers!

The usps is a joke. I had a package last month that stated it was delivered. Furious I used the contact us now tab on the usps website. A guy called me back and said that is weird it says package delivered. I told him that was bull because i had been home all day and went downstairs to get the mail as the postal worker was driving away. well the next day I caught the postal worker as he was about to leave. I opened my box a what do you know the package that was delivered the day before was magically in my box. I made a comment “oh look my package” the postal worker said he had forgot to deliver it the day before. Well here it is a month later and I had to packages from 2 different companies that state delivered and again I was at home the day and time it says they were delivered. Furious again I sent the usps another email using the contact us now. Telling them this is a joke and the second time this happened. Almost a week later an no call. No wonder why the post office is failing.

Yup yup… Not to beat a dead horse, but my husband and I are purchasing a home and he is deployed in Iraq and I am in CA. We need an original document that he has in his possession. 3 days before our scheduled closing (June 14th) we were informed that a print out will not do. So I had him send the doc that day, as fast as possible, no matter the cost. I was thinking something like fedex air mail to arrive in a few days. Well, I was sadly mistaken. In combat zones there are only USPS. Not only does that suck, but there are limited services offered. The best he could get was priority mail and when he asked for a ballpark idea of when it would arrive the dude says, “I don’t know… Like 5-7 business days, I guess.” How shitty. And he says check the tracking number in a couple days to get a better idea… HA! yeah, since day one, I have checked several times a day and there is still no record of it’s existence at all. I understand it will take a while to travel half way around the world, but Jesus people it’s 2011!!! Can I at least get an idea of HOW LONG it’s gonna take?! I hate being at the mercy of the post office… And mean while everyone involved in this house transaction is sitting around with their thumbs in their asses waiting on us. This blows.

i have all the same problems as mentioned above. a large item that was supposedly shipped on july 21 should be arriving momentrily. usps gives me no updates no mattr how many times i email them i do not know where this item is or when it is to be delivered. this service is totally useless and the tracking numbers mean nothing.

Had a one-of-a-kind collectible shipped via USPS parcel post, using the Track & Confirm system, with Tracking Delivery Confirmation. It said the package was delivered last Saturday. I was home the entire day, and I sincerely doubt someone raided my porch while my head was turned. I’m guessing the item is gone, either mis-delivered (to someone’s great benefit) or stolen by a postal worker. Gives you a warm fuzzy feeling inside knowing you can get screwed over like this and not much you can do about it.

Same ol’ song and dance! I shipped a package on the morning of August 16. It is going cross-country, so the expected delivery date was August 23. As of today, the 28th, the Track and Confirm system only says that the item was accepted on August 16. I can’t blame the buyer for wondering where their item is since I don’t know where it is myself; if I can help it I will not put my reputation in USPS’ hands again.

USPS lost a large consignment of parcels for me.
I shipped out 2 tins of Mackerel, they lost them.
I shipped a passionmilk and goatsmilk carton, which they also lost.
Finally.. The postman was caught eating my Mackerel in the works toilets. He only received a warning.
The system is a mess.

USPS lost a large consignment of parcels for me.
I shipped out 2 tins of Mackerel, they lost them.
I shipped a passionmilk and goatsmilk carton, which they also lost.
Finally.. The postman was caught eating my Mackerel in the works toilets. He only received a warning.
The system is a mess.

USPS strikes again, last week I ordered a GPS unit for my aircraft. Had the company send it Express Mail thinking that the 1-3 day delivery was Plenty of time since the aircraft wasn’t need for 8 days. Today is day 7, aircraft is due to leave in 15 hours, the mail has come and gone for the day and no package. The tracking system says it should have been here 2 days ago, but also says its still half way across the country. Who to believe? the 1-3 day delivery, the 5 days on the web site, or the part that says it should have been here already. This system has completely failed. If at all possible always use a private company, you might pay more but at least you know where your package is at all times, and usually it shows up when they say it will be there.

I sold a computer on ebay, paid for the shipping on paypal and then dropped it off at the post office. The guy tried to scan it and said “O shit” and wrote something on the box and took it away. I’m like to I need anything to show I dropped it off and he said everything you need is online. well 4 days later no tracking info at all, doesn’t even show I dropped it off. The worst part is my money is in limbo on paypal untill it shows he got it.. it may never show it.

i live in canada, ordered something of ebay, was sent usps first class international shipping, sent sept 21/11, info for tracking number, where it was approved, packaged, sorted, etc…but that is it….now i have no idea where my item i bought is, but after reading the above comments i am worried…but will wait patiently…..for awhile that is….

I am having the same problem also, I have a package coming to me and I have a certified letter going to someone which has a time limit on it in order for me to receive my money back! Neither one is showing up on the tracking system!! I will hopefully get my large package but as for the certified letter, I can only hope that it reflects receipt within the time limit so that I can get my hard earned money back! I also had a situation where a package was listed as delivered but I never received it! Luckily it was a purchase through paypal/ebay and I got my money back! Called usps number and several days later got a call from them (finally) but they had no answer except the same thing I already knew! How useless!! I guess I can only pray now that I receive my large expensive package and that it’s not stolen by a postal worker! I really hoped the certified letter wouldn’t be through the same system but I guess it is, now after reading these comments I am very afraid but can only hope for the best.

I ordered a tablet off eBay. USPS tracking number shows it was delivered on Nov 25. Item was not in my mailbox or on my porch, nor was there a card in my mailbox to go pick it up at the PO counter. Per eBay small print, if a seller has a delivery confirmation receipt, you are SOL when it comes to getting a refund for an item never received. I have little faith that USPS will resolve the issue, but am hopeful. Looking forward to standing in line for 30 minutes while the 2 counter workers at the local city post office snail their way through the workday.

Are they legally allowed to just leave packages on doorsteps? It seems like that’s just stupid.

I ordered a bra off eBay and the seller mailed it on 11-19-11. When I use the tracking number in eBay it says my package was delivered on 11-22-11, well that’s false considering I still haven’t received it yet!! I’m now getting worried that im not gonna get my package. I hope I get it within the next few days!

Why haven’t I seen this topic earlier? If I had known how terrible USPS was I would’ve avoided them like the plague. It’s holiday season now and I’m depending on the worst mailing service! Tracking a gift for myself and for a week already I have not seen any progress from it. Only “Origin Post is Preparing Shipment”…. never again!

I’m getting the same information that a lot of you have. The package is supposed to be here either today or tomorrow, but it has remained at “Electronic Shipping Info Received” status for two days. I’m hoping to be one of the ‘lucky’ ones who still receives their package, despite the package’s progress not being updated.

It is, however, the Holiday season, so Im sure they dont have time to scan all the packages as they leave destinations.

Plus, you have to remember that what most of us have is DELIVERY CONFIRMATION, not Tracking. It doesn’t excuse any of the lost packages etc that Ive read about here, but that is why it is not scanned at every destination that it leaves. They technically don’t have to scan anything but the departure destination and the arrival destination upon delivery.

The site also runs slow. At 3 PM, Ill hit the refresh button on the page, and itll say that the package was delivered at 1:10 PM. Does it take two hours to update, really??

Waiting day 12 today no updates from usps since 26th nov in this day and age there is no excuse for this level of disorganization in any delivery system with gps and mobile computer and electronic technology they should and could very easily know exactly where anyone’s products are at any given time. electronically scanned at pick up and handovers updated on to dedicated mainframe servers being tracked constantly via gps they should know where when and why its at always and falsifying delivery information is fraud. Fed Ex similar price larger order two pick up locations combined to one delivery 4 days to my door in.au from usa thanks Fed Ex the Best!

yes! okay i ordered somthing from forever21 on monday last week and it’s still not here!:( i also ordered some uggs online on that same day and they came on wedsesday? so i got worried that my forever21 package got lost in the mail or somthing idk! so like 5 min ago i went to the ups tracking shit and it said that my package was delivered today at 10 am and was signed by “MURO” WHO THE FUCK IS MURO!??!???!?!? so now i’m really scared:((( but reading some of the ups problems other people are having and had i feel alot better! hopfully my package will come tomorow before i go to school…yeah probs won’t happen…this was fun ranting lol. OKAY BYE THANKS!

yes! okay i ordered somthing from forever21 on monday last week and it’s still not here!:( i also ordered some uggs online on that same day and they came on wedsesday? so i got worried that my forever21 package got lost in the mail or somthing idk! so like 5 min ago i went to the ups tracking shit and it said that my package was delivered today at 10 am and was signed by “MURO” WHO THE FUCK IS MURO!??!???!?!? so now i’m really scared:((( but reading some of the ups problems other people are having and had i feel alot better! hopfully my package will come tomorow before i go to school…yeah probs won’t happen…this was fun ranting lol. OKAY BYE THANKS!

I have a question about my situation here through USPS. I know about how the online tracking is not actually tracking unless they scan the package every stop it goes thus why its really called “delivery confirmation” and will only show up online when the package is supposedly at the house,when most cases it hasnt arriived to the destination but it says it did on the tracking info.. i dunno this is all messed up. so here is what mine looks like:
Expected Delivery Date: December 7, 2011
Class: Priority Mail®
Service(s): Delivery Confirmation™
Insured
Status: Processed through USPS Sort Facility

Your item was processed through our MARTINSBURG, WV 25401 facility on December 05, 2011 at 8:41 pm. Information, if available, is updated periodically throughout the day. Please check again later.

My question is: does this mean my package has been brought to the post office to get shipped out by the person who sold me the package? the guy seemed kind weird on the phone, but owns a site where he sells WWll and Civil War relics, so i dont know what to think. package hasnt arrived yet and is supposed to take 2-3 days . im right in Minneapolis MN and package is coming from WV. I just want to make sure the seller actually shipped the package out so i can have a pece of mind and can just know its on the way. and another thing he requires everyone to get insurance on orders is there still a possibility to get scammed? My mind is telling me its still on the way but cant be too certain. USPS really needs to take down the tracking confirmation as its been useless still for the past 9 yers i hear any feedback would be great Thanks

Well, I can tell you nothing has changed. Mailed a package on 1/5/12 to WA and it was returned 1/7/12 for having an insufficient address, according to USPS, but the problem is I have yet to receive the package now 15days past the time it actually arrived in WA. Last I checked it had been processed in GA on the 9th of Jan. but still hasn’t made it’s way back to OH. Go figure?! No help from local postmaster or USPS site. I called and they filled out a report and a rep was supposed to call within 2 business days, which have come and gone and I have yet to hear from anyone. Sounds and feels like no one at USPS even cares. Too bad! Maybe 60 Minutes would be interested in doing a story on lost or stolen Mail and Packages.

Well, I can tell you nothing has changed. Mailed a package on 1/5/12 to WA and it was returned 1/7/12 for having an insufficient address, according to USPS, but the problem is I have yet to receive the package now 15days past the time it actually arrived in WA. Last I checked it had been processed in GA on the 9th of Jan. but still hasn’t made it’s way back to OH. Go figure?! No help from local postmaster or USPS site. I called and they filled out a report and a rep was supposed to call within 2 business days, which have come and gone and I have yet to hear from anyone. Sounds and feels like no one at USPS even cares. Too bad! Maybe 60 Minutes would be interested in doing a story on lost or stolen Mail and Packages.

After reading all of the submissions my concern is no doubt in it’s early stages with the USPS. I live in Australia and purchased an item from Hartford Conn. It was mail Express Int and I received the tracking detail and was told it was ‘Missent’ on the first day …I was then advised they have found it after two days and it was then in NY and processed. It’s now 5 days later and nothing new. I then found out that Australia Post act as agents for USPS for Aussie deliveries. When I used the USPS tracking number they advised me that the parcel was ‘ notified’ to them and it was being processed. I am still waiting but at least if you are from another country make contact with your local postal service who acts as agents for USPS they may do better than what USPS can…I think Ill demand UPS or FedEx next time. Never had a problem with them.

After reading all of the submissions my concern is no doubt in it’s early stages with the USPS. I live in Australia and purchased an item from Hartford Conn. It was mail Express Int and I received the tracking detail and was told it was ‘Missent’ on the first day …I was then advised they have found it after two days and it was then in NY and processed. It’s now 5 days later and nothing new. I then found out that Australia Post act as agents for USPS for Aussie deliveries. When I used the USPS tracking number they advised me that the parcel was ‘ notified’ to them and it was being processed. I am still waiting but at least if you are from another country make contact with your local postal service who acts as agents for USPS they may do better than what USPS can…I think Ill demand UPS or FedEx next time. Never had a problem with them.

After reading all of the submissions my concern is no doubt in it’s early stages with the USPS. I live in Australia and purchased an item from Hartford Conn. It was mail Express Int and I received the tracking detail and was told it was ‘Missent’ on the first day …I was then advised they have found it after two days and it was then in NY and processed. It’s now 5 days later and nothing new. I then found out that Australia Post act as agents for USPS for Aussie deliveries. When I used the USPS tracking number they advised me that the parcel was ‘ notified’ to them and it was being processed. I am still waiting but at least if you are from another country make contact with your local postal service who acts as agents for USPS they may do better than what USPS can…I think Ill demand UPS or FedEx next time. Never had a problem with them.

my husband’s uncle sent a package via parcel post usps on jan 10 2012 and today is 2nd feb i havent recieved it.. i dun know what to do.. his cheap a.. uncle didnt even get the tracking number i know it wouldnt have been alot of help since i read all your submissions but still it would help a little atleast i would’ve known that its somewhere .. i called the 1800 number but they cant help me with no tracking:((i just dont know where my package is

The worst part of the USPS tracking is that, even if I place an order, it will track till the package is in the USA. After it has left the departure, it won’t show any details and it makes it difficult to track the package any longer after that and the package either comes after the expected delivery date or does not reach us at all.

I ordered 2 different items from 2 different places, and when checking my emails for the delivery update it says that both packages were delivered yesterday at 3:28pm, But I havent received it. And when calling the Post Office all they keep saying is that its going to be delivered to me… So why does it say “Delivered” if it actually wasnt… Falsifying mail is illegal and a Federal offense. And with this be a holiday weekend theres no telling where my packages are at.. All Im hoping for is my packages be delivered to me and hope that the Post Office does something about the tracking system

I also have order to diffrent things from the same place on diffrent dates so obvisly i would get them on diffrent days i received on thing no problem but the oter packege is a very expensive sweater and it said it has been deliverd to pa today at 8:23 when i dont even live there… Any help on what i can do?

I also have order to diffrent things from the same place on diffrent dates so obvisly i would get them on diffrent days i received on thing no problem but the oter packege is a very expensive sweater and it said it has been deliverd to pa today at 8:23 when i dont even live there… Any help on what i can do?

I feel the same way most of you have felt. According to the given tracking number my package was delivered, however there was no package to be found.

First of all I live in a townhouse apartment community and I have yet to find USPS drop off a package to anyone’s door step. Our lazy USPS delivery courier will drop the package inside a larger box and leave the key in our box. I can live with that, however there have been two occasions when the package could not fit in the larger box and they failed to let me know with a “OOOPS go ahead and pick up your package at the post office instead card”

Now the most recent offense the front staff at my local office is utterly USELESS! My package was supposed to be delivered yet i have no package in and around my home, neighbors have no idea as well. So I figure maybe the post office has it and failed to give me the notice card again… I visit the local office and low and behold the disgruntled front office staff could not assist me and the best recourse of action is,

“According to our system your package was delivered, I will NOT help you go ahead and contact the online retailer instead.”

This is bull!
My package says it was delivered Saturday and today is Tuesday. I haven’t received it. Tracking info says it was transferred to the local post office and was delivered by the local post office. Wat I’m trying to figure out is how in sams hell is it suppose to deliver Saturday if I never checked of staurday delivery when I was ordering it. I was home all day Saturday. I wokke up at 1023 walked to my kitchen made myself breakfast and finished eatingat 1116 and then I sat down on my couch which is near the door and watched tv and no knock no nothing it says it was delivered at 1235 and I didn’t leave the living room till 2. I called my local post office a guy came down and said usually they sort packages out on mondays and will deliver them the next day but I never reicieved it I will be calling the post office ups and the company tommorow if I font reicive my package!

i shipped one my package to my customer i was so busy that i didnt track from the first day my customer emailed me that the tracking show that you shipped your item back to you…i didnt get this what all this mean…it happened just a week ago..need to contact local usps..

We ship out about 15-40 packages a day. The USPS fails to even do received scan about 10% of the time. Then we do not have any evidence that we even shipped the product, they refuse to scan as we watch, and just throw in collection bin. I think the USPS owes millions of people money that pay for service that they do not render. No matter how much i complain, the get upset and really don’t care.

Parcel post is space available shipping. If your package doesnt fit for 2 weeks it will sit. It is the only cheap shipping at usps for large items.Ordered 2 $400 dollar items online,same town.Ups arrived 2 days,$4 more.usps parcel 14 days and counting,only tracking,received electonic notification for pickup.

I sent a parcel on the 15th march 2012 and the status reads: Processed Through Sort Facility

Your item has been processed through our sort facility in ISC NEW YORK NY(USPS) at 6:16 pm on March 18, 2012.

Its now the 21st of March and the status hasnt changed. i called USPS and was told they cldnt track my item because registered mail goes under lock and key, but why cant they scan before moving it on to the next destination, if its moved at all. i am in the same frame of mind as others who have posted comments on here, that in this day and age and technology a simple mail item should be easy to track..

Shipping from China can be a huge hassle, it took over three months one time to receive and order from there. It is also hard to tell if a seller ever shipped it when it never updates because they will generate numbers for “anticipated” packages. Seems like the pony express would be more efficient sometimes.

I purchased an item from target on friday 4/20. Everything seemed to be going as planned and delivery was scheduled for today. so i check my mail and what a surprise no package. I then check the usps website tracking info and it says the item was delivered at 2:48 pm. I live in an apartment complex so the only person who would have access to the mail box is the mail man since we need keys to open them. Does this happen often? can someone explain this to me? this is total bs

Wow!! Is a little of a relief to know that I am not alone with this issue. My mother sent me a a package through priority mail and I have not received yet. Is been more than 20 days and no sign of my package. I called the USPS to try to start an investigation and was informed that it can’t not be done on priority mail. So, I asked my package is just lost….answer…we hope not and in the best case scenario it will be sent back to the sender. I am very disappointed when I know it didn’t cost pennies to send it. I guess they want to route you to pay more to get a little less crappy service. Shame!! Shame!!

My package is coming from India. When it was sent initially, the sender told me that India air pilots were striking and the package could be delayed. well he was right, it was delayed about a day but arrived in the US, tracked though and out of customs and then nothing, no further tracking since may 20, 2012. now I know that USPS tracing sucks but as a general rule I have been using this sender in India before and everything tracks like its supposed to, getting to my house within 5 to7 days. Any ideas anybody?.

God I am hoping future federal budget deals gut the fucking USPS. The most incompetent group of idiots, I’m not sure they’ve ever tracked a single package correctly, they are impossible to contact via phone, they take a week to respond to e-mails. Oh yeah and your 2-day guaranteed delivery may become 14 fyi.

I cheer at the thought of these worthless postal workers finally losing their jobs. They don’t deserve to eat dinner, let alone have the absurdly high benefits they do in comparison to their marginal productivity of labor, which may actually be negative for each additional one of these fucktards they hire.

I have just recently placed an order at GameStop.com and they say that the order is usually shipped within 24 hrs. Well it was, but when I was checking the tracking number on both the USPS site and Ups site, they both give me the results when input “Not Available”. Should I give it some more time before I check again like a day or two? Has this happend to anyone else or could someone try to explain to me? Normally when something says that it has been shipped, Im able to check the tracking number right away.

I’ve ordered a package 2 weeks ago & it still haven’t arrived yet. I tracked it & it says that it left the sorting facility in Shanghai,China. I check again 3 days later & it still says the same thing. I hate USPS & will never use them again!

Dont order stuff on line that much. But the last two times I have ordered something I failed two receive. Both times UPS said they delivered to the post office for delivery. How long have they been doing this. Now I have two places to blame. UPS & USps

i have made a purchase from ebay and it’s been almost two months now and i still haven’t received my package yet. When i track it in USPS , it shows it has departed the USPS sort facility on 16Jan2013 features a ‘International Letter’. What does that mean?? and i’ve contacted the seller but no response from him. tracking number is LK028596509US . Somebody help.. 🙁