Helping membership organisations thrive through excellence

Public Relations, Communications & Member Engagement

Want to improve your member engagement?

Read this guide to understanding and creating your Member Value Proposition.

Recruitment – Retention – Relationships

Thriving membership organisations put member needs front & centre of what they do and how they think. These are the organisations who base their strategy on the three cornerstones of: Recruitment - Retention - Relationships.

Business Awards

Lindsey Collumbell Chart.PR MCIPR CMktr FCIM FCMI

Lindsey is an award-winning Consultant with over 25 years experience. Holding Chartered status with the CIPR and CIM, a Fellow of the CIM and CMI, and Council member at the Chartered Institute of Public Relations (CIPR), Lindsey provides membership consultancy and strategic PR solutions for professional bodies and trade associations.

You and how I will help you succeed.

You work for a membership organisation and want someone who understands the sensitivities of working alongside volunteers and the intricacies of representing members.

You want someone who understands and speaks the same language as your board / council / senior management team and is not afraid to stand their ground when they think a decision will adversely affect the reputation of your organisation.

You have a specific project or a resource shortfall and are looking for an experienced PR professional.

I am that person. I am one of a small band of PR consultants who understand membership organisations, understand public relations and importantly, how to make the two work together.

“Lindsey was a particularly good fit for us as she has a lot of experience working for/with membership organisations such as ours. We have quite different needs and requirements from commercial entities and she understood this. We cannot recommend her highly enough.” – Julia Green, Executive Officer, European Institute of Golf Course Architects (EIGCA)

“Like most people I already had a number of social media accounts and a basic understanding of how each worked but what I really needed to know was how to maximise their potential from a business perspective. Lindsey understood this and by tailoring the teaching material to our particular needs we were able to get the most out of the session. Lindsey took her time to breakdown each platform allowing us to see the potential of each before showing us a number of techniques and applications that helped us to realise just how powerful a tool social media could be." – Gary Johnston, Client member on a social media training workshop

“Lindsey is ace at all things PR and marketing and really understands the issues facing SMEs. She understood my niche better than any other adviser I have worked with. She was never pushy, instead allowing her good ideas to create the motivation. I would unreservedly recommend her” – Michael Blowers, Media Evaluation Research

Here's why you'll love working with me

Interim Solution

If you have a short-term requirement, I provide a senior-level interim solution. This is usually on a part-time basis, but if you require full-time cover, please enquire as my availability is dependent on other client commitments at the time.

Standalone Projects

Do you have a one-off project to be completed independent of your in-house team? Need a communications strategy for an initiative? An audit of a client's communications activity? Perhaps a project to be managed / delivered?

Board-level Consultant

I take on executive (and non-executive) director roles and act as a sounding board for decisions with an eye on how they will impact your organisational reputation and relationships.

PR/Communications solutions

You may need an extra pair of hands for tactical delivery of a project. Your need may be for copywriting, social media content, staff training, brainstorm facilitating.