Pre-Order Pickup

Save Some Time. Order Online.

Pre-Order Pickup (POP)

POP makes it quick and easy to order commonly requested items online. When your items are ready, we’ll let you know via email. Then you can pop in to UFCU to pick them up. No lines. No wait. You can order any of the following items through POP:

Debit Cards

Cashier’s Checks

Money Orders

Starter Checks

Statements

Verification of Deposits

Save time when you order online. Here’s how it works:

Order online.

Pick an item to order.

Pick a location. (Currently, this service is available exclusively at our Mueller location.)

Place your order.

Keep an eye on your inbox. After you place your order, we’ll send you email updates about the status. Requests are typically fulfilled within two hours. Need more time? Don’t worry. We’ll hold your order for a limited time.

Order up! Pop in to your designated location*, where your item(s) will be ready and waiting for you at the Pre-Order Pickup desk. If you cannot pick up your order within two days, your request will be cancelled, and any refund will be credited to your account.

Frequently Asked Questions

Keep an eye on your inbox. After you place your order, our team will confirm via secure email from DocuSign. Requests are typically fulfilled within two hours. We’ll let you know via email what to do next.

Requests are typically fulfilled within two hours, if your order is submitted by 4 PM. Orders placed after 4 PM will be fulfilled the next business day. Then you’ll have two business days to pick up your items. Make sure to bring a valid government-issued ID (State Driver’s License, State ID card, Passport). For your security, we won’t give you your items without it.

If you cannot pick up your order before the end of the following business day, your request will be cancelled, the product(s) will be voided, and any necessary refunds will be issued to your account. You can always call (512) 467-8080 or (800) 252-8311 to discuss your specific situation. We’re happy to help.