2. Ensure that employees understand the importance and significance of these considerations by providing opportunity for them to understand the experience of sensory sensitivity, such as watching this video and reflecting on people coming into their work place.

3. Create a break-out room or area, that has minimal stimulation, so people can retreat there if they are starting to become overwhelmed.

4. Educate employees of the signs of escalation and means for redirection.

5. Reduce the amount of questions you ask your customers. Allow them to shop/browse/experience without having to answer questions.

12. For decisions, provide concrete choices. Instead of saying ‘so do you want the tee or the trackies’ (firstly these are both slang which is not advised), instead, hold up the t-shirt and tracksuit pants in each hand, showing them at the same time whilst asking an easily understandable question.