For example, your security guards can record details from a mobile device, and the details are immediately recorded in the web-based incident management system.

See what we mean?

Through expert training, proactive operations introduce solutions into their daily activities which enhance the effectiveness of their staff.

What’s the result?

The safety of your customers through skillful execution of your team.

Providing staff with solutions to make their job less stressful increases their performance and your operations credibility as a world-class property.

Software removes operational challenges currently faced by companies and replaces them with real-life solutions.

Here’s the thing, you’re probably tired of dealing with all of this, right?

Confusing procedures prevent efficiency and effectiveness

Incident calls get overlooked due to lack of resources and time to respond

Incomplete documentation leads to legal battles and finger-pointing

Exchange of critical information is limited because real-time communications are missing

No one is aware of the things you know must be occurring under the radar

The overall performance of an operation is directly related to your team’s ability to:

Quickly respond to incidents

Complete accurate and digital reports

Check off pertinent inspection items

Report potential hazards

Now, let’s look at how software changes your operations from reactive to proactive.

4 Different Scenarios That Demonstrate the Need for Valuable Solutions

Let’s put the value of solutions into perspective.

Below we’ve defined four instances where deploying solutions surpasses the use of old methods like pen and paper or nothing at all.

1. You Just Fired a Bad Employee

You’ve terminated an employee.

This person has worked for you for 12 years, so it’s ugly.

You request your security team’s assistance with escorting them off the grounds.

Nick, the head of security, will need the name and photo identification of the correct person to pick up and escort off the property.

How do you contact Nick to communicate this information efficiently?

Without a solution: you’ll search the property for Nick or another security guard, try talking over your radio, and hope to locate and communicate with someone in a short timeframe.

Using your solution: from your office, you attach the photo identification, make a few clicks within your incident management system (IMS), which sends the information to each of your guards’ mobile app.

A member of your security team acknowledges receipt of the details, which is also documented in the IMS.