Order Flowers

Ordering flowers from our site ensures that your order will reach us or the family in a timely manner, and your gesture of support will remain acknowledged in the Book of Memories for future generations. We only work with local florists so we can maintain the sense of urgency and quality of your selections. We thank you for helping to support the family during their time of need, and will fondly remember your kind gesture.

Feedback Form

In order to serve you better, we know that it is important to accept any criticisms along with praise in order to excel in our cause. We encourage you to provide us with your genuine comments on how well we served you in your time of need.

Personal Information

Name:

Address:

City:

Postal Code:

Phone:

Funeral Home related feedback

Name of the Funeral Director who assisted you:

1. Why did you choose our funeral home? (Choose all that apply)

Service pre-arranged

Religious affiliation

Recommended by clergy

Recommended by friend

Previously served family

Reputation

Location

Facilities

Prices

Other:

2. How did you hear about our funeral home?

Newspaper

Yellow Pages

Recommended by clergy

Web Site

Funeral Home Employee

Reputation

Other (please specify):

3.During the arrangement conference, did you find the information provided helpful in making your selections? (please select only one)

Yes

No

Not Sure

4. Was our Staff Courteous?

Yes

No

Not Sure

5. Would you please rate the following IF THEY APPLY! (choose only one response for each item)

Satisfied

Neutral

Dissatisfied

Initial contact with our firm

Arrangement Conference

Merchandise Selection

Appearance of Deceased

Visitation

Arrangement Co-Ordination

Appearance of Facilities

Staff Attitude

6. Please respond to the following statement,"The prices charged by our funeral home were reasonable." (Choose the one that applies)

I Agree

I Disagree

Not Sure

7. Based on your experience, would you recommend our funeral home to others? (If the answer is no, please explain below in the provided comments box)

Yes

No

Not Sure

Additional Comments or Suggestions

For more information, download your copy of these free service guides: