Chris T

We had PODS delivered and Pack Smart loaded and unloaded them for us. The did a fast and efficient job of loading them, however it was the unloading that irked me. The day that they were scheduled to unload the PODS came and I was given a reason why neither of the PODS could be opened and they cancelled the unload after being here for 15 minutes. Although I didn’t cancel I was charged a $190 cancellation fee and when I had someone from PODS come look at the containers he was able to get them open easily. The rest of the unloading went smoothly when they returned, although they went an hour over and cost me even more money. They did the job just fine, but since I was charged unnecessary fees I would likely use other movers in the future to avoid spending money that I don’t need to.

Regina S

Philip and Joshua are excellent! On time, great communication. They start working the minute they walk in the door and don't stop until the last piece is unloaded. Extremely hard working guys.
This is the second time I have used them, and will definitely use them again.

Gary H

Highly recommend Pack Mule. Originally scheduled for early Saturday morning to unload a POD. The POD was delivered early on Friday so I called to see if they could come that evening to unload and Brandon said he would try and get back to me. It took a couple of hours for the callback but was advised they were on the way. Shawn and Dustin arrived and got busy unloading the POD. Both worked very hard and were very polite. It took about 2 hours to complete the job and would definetly recommend them.

Regina S

Phil and Joshua were on time and started working immediately. They took extremely good care of the furniture and belongings. They worked non-stop until they were done. Finished a 2 hour job in an 1 and 15 minutes. Love those guys!!!!

Keith P

The two gentleman were professional, hard working, experienced, did a fantastic job and did it within the 3 hours i expected it to take. If you ever need movers in Louisville use Smart Moving Service! Thank you Tony and Brennan!!!

Claudia S

These guys were on time, friendly, and didn’t flinch when they had to move the heavy and/or awkward items. They were on it the entire time they were on the job. No rest breaks whatsoever. They didn’t complain at all. When I gave each of them a tip, they thanked me and hugged me. I would highly recommend them to anyone!

Krishnendu D

They came on time and finished the job within the time, they were very courteous and polite and worked continuously to move items from containers to my apartment. Fantastic job by them. Will use them again if I have to make another move !