When entering content from Word or another Document, you will need to clear the existing styles.

Below is copied content from an email, you'll see how its very different.

"This is content from email. I am using a bigger font and a smaller font and this one is bold. Colours and different fonts don’t show up so don’t worry about that.."

To clear these styles and formatting, you will need to select the icon that looks like a circle with a line through it. This appears in the format text bar, second from right. Highlight all the text, and clear the style and then reformat it according to Squarespace styles. The text will revert to the 'Normal' font style like below.

"This is content from email. I am using a bigger font and a smaller font. This one is in a totally different font and this one is bold. Colours don’t show up so don’t worry about that.."

You will see in the Format text bar that there are 6 font styles already loaded.

Normal

Header 1

Header 2

Header 3

quote

and code.

we don't really use code. But we use the rest. If you look through the rest of the website, you'll see how they're used.

To change these you can go into the DESIGN section of the website. Note that changing the style of the text will change all instances where this font style appears. I have chosen the closest fonts from the selection available, according to your brand.