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159 Customer Reviews

1.0

Will Never Go Back

By
hmmmmmmm

January 2018

Services Received

Tire Purchase / Installation

Purchased tires online and scheduled appt for install approx. 1 week after later. Went in as scheduled. First of all, there wasn't any room in the parking lot. Even the driveway/entrance had vehicles parked in it. I had to pass by the store and call to ask them where they wanted me to park. Was informed that "a car is pulling out right now so there should be a spot" so circled back around the block. It was like a disasterous game of vehicle tetris and I wasn't sure that my car wasn't going to...

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5.0

Always dependable

By
Whitejacket73

November 2017

Services Received

Oil Change, Other Services

I've been having my cars serviced at Goodyear going on 24 years now and they have always done an excellent job in maintaining my vehicles. They have never given me the "hard sell" for questionable maintenance options, like the Ford dealership here in Rochester. Their location downtown is close to my workplace so that I can drop off my car in the morning and pick it up after my workday. Good job, guys!

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4.0

new tires needed

By
Nanci

October 2017

The upfront component was good however not outstanding. I left the vehicle for the day so I was not part of the waiting room. When I left, I do not think leaving the keys in the ignition is the right way since they are located downtown and someone could have just drove the vehicle away from the lot outside and no one would know. 48 hours later I was back because even with the wheel alignment the car pulled severely to the right when I put on the brakes and drifted significantly across lane...

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2.0

Ok

By
Oknotgreat

August 2017

Services Received

Oil Change, Tire Purchase / Installation

Brought in my SUV for oil change and free rotation. Was told I needed 1500 dollars in additional work, including front brake pads that were "shot", "nothing left" which I thought odd since they were not squealing or rough. My mechanic looked it over and found nothing, and that my front brakes have "another 15 or 20 thousand miles left." Tires I bought have been ok but were mounted with white letters to the inside because "we didn't know if you wanted them to show". Why would I special ord...

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5.0

Friendly and Fast Service

By
DoubleR

August 2017

Services Received

Tire Purchase / Installation

I stopped into Goodyear al lunchtime to check tire prices. I was greeted with a smile and quoted a fair price for the tires I was interested in. So, I pulled my car into the lot and was happy to drive away within several hours with a new set of tires.

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*Oil Change: Suggested price is based on the vehicle manufacturer's recommendations based on type and amount of oil for your vehicle. Up to 5 quarts of oil. Cartridge or non standard filter and/or additional diesel oil extra. Fluid/filter disposal charges may apply. Additional charge for shop supplies, up to 7% or $25 maximum, may be added. See store for complete details. Special State Exceptions: FL - Waste oil / filter fee may apply; CA - $2.50 fluid / filter disposal fee apply but no additional charge for shop supplies apply; PA - no fluid disposal charges apply; NY - no fluid disposal or additional charge for shop supplies apply. No other discounts apply.

‡Additional Free Flat Repair Details: Dismounting and inspection of the tire to determine the cause of the inflation pressure loss and whether or not it can be repaired. Repairs performed in accordance with strict industry standards and Proper plugging/patching from the inside of the tire if suitable for repair. Most passenger and light truck tires and is applicable only to individual consumers and does not include a new TPMS sensor. Not offered at Just Tires locations.

‡‡Goodyear Credit Card Special Financing Terms & Conditions: With credit approval for qualifying purchases made on the Goodyear Credit card at participating stores or on goodyear.com. As of December 19, 2017 purchase APR 29.74%, cash APR: variable 29.99%. The cash variable APR will not exceed 29.99%. Minimum interest charge $2.00. Cash Advance fee is the greater of $10 or 5% of the amount of the cash advance. Offer is only valid for accounts in good standing; is subject to change without notice; see card agreement for details.

†Tire Rebate Details: Mail-In Rebate for a Goodyear MasterCard® Prepaid Card valid on purchases between January 1 and March 31, 2018. One Mail-In Rebate for a Prepaid Card per qualifying purchase and per invoice. Limit one (1) rebate form per tire purchase, per envelope. Offers available only at authorized participating U.S. Goodyear Retailers and websites. Offer valid only for U.S. residents who are individual consumers with mailing addresses in the U.S. and U.S. territories. Commercial fleets are not eligible for these rebates. Not valid on previous purchases. Rebates are on a set of four tires. If your vehicle requires six tires, rebates are available on a prorated basis for the two additional tires. The prorated rebate amount, per additional tire, is 25% of the rebate amount listed above. The minimum purchase is a set of four tires and the maximum purchase is six tires per invoice. Purchases made on the Goodyear Credit Card are subject to credit approval. With the purchase of a set of 4 of the following tires: Get an $80 Prepaid Card or $200 with purchase on Goodyear Credit Card of: Assurance WeatherReady. Get an $80 Prepaid Card or $160 with purchase on Goodyear Credit Card of: Assurance ComforTred Touring, Eagle F1 Asymmetric All-Season, Wrangler All-Terrain Adventure with Kevlar, Wrangler MT/R with Kevlar. Get a $70 Prepaid Card or $140 with purchase on Goodyear Credit Card of: Wrangler Fortitude HT, Wrangler TrailRunner AT. Get a $60 Prepaid Card or $120 with purchase on Goodyear Credit Card of: Eagle Sport All-Season, SP Winter Sport 3D & ROF, SP Winter Sport 4D, ROF & NST, Ultra Grip Ice, Ultra Grip Ice WRT. Get a $50 Prepaid Card or $100 with purchase on Goodyear Credit Card of: Wrangler DuraTrac. Get a $40 Prepaid Card or $80 with purchase on Goodyear Credit Card of: Assurance All-Season, Assurance Fuel Max, Assurancecs Fuel Max, Wrangler SR-A, Fierce Attitude M/T, Winter Maxx & ROF, Winter Maxx 2, Winter Maxx SJ8, Ultra Grip Winter. Get a $20 Prepaid Card or $40 with purchase on Goodyear Credit Card of: Kelly Edge A/S, Kelly Edge HP, Kelly Edge AT, Kelly Safari TSR.

Base portion of rebate offered by Goodyear and increased portion of rebate offered by Citibank, N.A. The Goodyear Credit Card is issued by Citibank, N.A. Completed rebate form must be postmarked or submitted online no later than April 30, 2018. Allow 6 to 8 weeks for Prepaid Card delivery. Goodyear reserves the right to substitute a check of equal value in lieu of a Prepaid Card at its discretion. For additional questions, or to check the status of your rebate, you may visit www.GoodyearTireRebates.com or call the Goodyear Rebate Customer Service at 1-844-539-5503 weekdays, 8am to 8pm EST; Saturday 8 am to 1 pm EST. Fraudulent submissions will not be honored and may be prosecuted. Sponsor is not responsible for noncomplying Rebate Submissions or for lost, late, illegible, postage-due or undeliverable mail. Noncomplying Rebate Submissions will not be honored, acknowledged or returned. Void where taxed, restricted or prohibited by law. All decisions made by Goodyear (or its authorized representatives) relating to the validity of any submissions are final and binding. This promotion is subject to all federal, state, and local laws and regulations. Retain copies of the materials you submit. Additional terms and conditions apply. Ask participating Retailer for complete details and rebate form.

The MasterCard prepaid card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from MasterCard International Incorporated. MasterCard is a registered trademark of MasterCard International Incorporated. The MasterCard prepaid card may be used everywhere MasterCard debit cards are accepted. Registration, activation, acceptance, or use of this MasterCard prepaid card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. Goodyear is not affiliated with MasterCard. MasterCard prepaid cards will not have cash access. Each time you use the MasterCard prepaid card the amount of the transaction will be deducted from the amount of your available balance. The MasterCard prepaid card will be issued in the name on the redemption form only. The MasterCard prepaid card expires after 6 months, subject to applicable law. Terms and conditions apply to the MasterCard prepaid card. Certain fees may apply. See MasterCard prepaid card for details. To check the balance of your MasterCard prepaid card or receive the terms and conditions, visit prepaid.citi.com/goodyearrebates or call 1-800-522-7458.

DuPont™ and Kevlar® are trademarks or registered trademarks of E.I. du Pont de Nemours and Company

§Service Coupon Details: Minimum purchase of $100 required to get $50 rebate on service, including tire installation. Rebate excludes tire installation where offer of free tires installation is accepted by consumer. Qualifying service purchase must be made on the Goodyear Credit Card. Subject to credit approval. Rebate paid in the form of a Goodyear Prepaid MasterCard® Card. Goodyear is not affiliated with MasterCard. Rebate offers available only at authorized participating U.S. Goodyear Tire & Service Network Retailers including goodyear.com. Offer valid only for U.S. residents who are individual consumers with mailing addresses in the U.S. and U.S. territories. Commercial fleets are not eligible for these rebates. Not valid on previous purchases. Rebate offers valid only on purchases between 2/1/18 – 3/31/18. One Goodyear Prepaid MasterCard® Card per qualifying purchase. Get a $50 Prepaid Card with any service purchase of $100 - $249.99 on the Goodyear Credit Card. Get a $100 Prepaid Card when your total service cost is $250 or more. Service rebate offered by Citibank, N.A. Tire purchase, shop supplies, disposal fees and taxes are excluded from this offer. Cannot be combined with other select Goodyear rebate offers. Additional charge for shop supplies may be added. Special state exceptions: CA and NY – no additional charges for shop supplies apply. Rebate form must be postmarked no later than 4/30/18. Allow 6 to 8 weeks for Prepaid Card delivery. Service rebates are not doubled. No other discounts apply. Goodyear reserves the right to substitute a check of equal value in lieu of a Prepaid Card at its discretion. For additional questions, or to check the status of your rebate, you may visit www.GoodyearTireRebates.com or call the Goodyear Rebate Customer Service at 1-844-539-5503 weekdays, 8am to 8pm EST; Saturday 8 am to 1 pm EST. The Goodyear Credit Card is issued by Citibank, N.A. Fraudulent submissions will not be honored and may be prosecuted. Sponsor is not responsible for noncomplying Rebate Submissions or for lost, late, illegible, postage-due or undeliverable mail. Noncomplying Rebate Submissions will not be honored, acknowledged or returned. Void where taxed, restricted or prohibited by law. All decisions made by Goodyear (or its authorized representatives) relating to the validity of any submissions are final and binding. This promotion is subject to all federal, state, and local laws and regulations. Retain copies of the materials you submit. Additional terms and conditions apply. Ask participating Retailer for complete details and Rebate Form.

This Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from MasterCard International Incorporated. MasterCard is a registered trademark of MasterCard International Incorporated. This card may be used everywhere MasterCard debit cards are accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. Prepaid Cards will not have cash access, expire after 6 months, and other terms, conditions, and fees may apply. Additional terms, conditions, and fees may apply. See Prepaid Card for details. Each time you use the Card the amount of the transaction will be deducted from the amount of your available balance. Card will be issued in the name on the redemption form only. Card valid for 6 months, subject to applicable law. To check the balance of your Card or receive the terms and conditions, visit login.wirecard.com/goodyearrebates or call 1-800-522-7458.

# Free Installation Offer. Expires 2/28/18. Must present coupon to get this offer. Most vehicles. No other discounts apply, except manufacture rebates which may be applied. Requires purchase of set of four tires. Excludes orders and purchases from Goodyear.com. Offer limited to Goodyear, Dunlop, and Kelly products. May not be used in combination with other coupons. Redeem at participating Goodyear Auto Service locations only. One coupon per customer per vehicle. Includes mounting, Lifetime Balance1, Lifetime Rotation2, New Valve Stem, or Tire Pressure Monitoring Kit (TPMS), TPMS reset, Tire Disposal3.

1. Wheel Balance Lifetime Limited Warranty: Good for the life of the usable tire tread (2/32”) balanced. Not valid if tire is dismounted.

2. Good for the life of the usable tire tread (2/32”). Vehicles requiring mounting or dismounting of tires to perform rotation excluded.

3. Excludes Arkansas and New York State. See store for complete details. Cash value 1/50¢.

††Complimentary Preventive Maintenance Visual Inspection. Offer expires 02/28/18. Most Vehicles. Includes the following visual checks: Tire Check, Brake Fluid Check, Transmission Fluid Check, Coolant/Antifreeze Check, Fuel System Check, Transfer Case and/or Differential Oil Check. Must present coupon to get this offer. No other discounts or offers for similar services apply. Redeem at participating Goodyear Auto Service locations only. Additional repairs or diagnostics may be recommended and charges may apply. Whether you need repairs or further diagnostics performed, we will provide an estimate. See store for complete details. Cash value of 1/50¢.