Feedback & suggestions

Difficulties connecting to the wifi network

The internet connection in the Downtown library [stinks] big time. I have been reporting this problem for past three years, but I am happy to see that there is no response to my “suggestions”.

and

Can something please be done about wifi interference in the libraries? It’s incredibly annoying to have to continuously move in order to find a spot where columns, metal desks or anything else doesn’t interfere with the Wifi connection. And the whole time knowing that there won’t be a plug available wherever you move… because there are next to none available.

I am sorry that you have been having trouble with the Internet connection in the Libraries. It can be very frustrating to lose the connection. Unfortunately, the wireless network does not fall under the Libraries’ jurisdiction, but under that of the university’s IITS. Please feel free to let us know of these problems and we will pass them on to our colleagues at IITS.