Performance issues when exporting to MS Access

The Raiser's Edge hangs when exporting to AccessThe Raiser's Edge freezes when exporting to Access

Article
Number:63673

Products:

Raiser_s_Edge_RE

Users working in a UK database report performance issues when exporting Event type data from Raiser's Edge to Access. This issue can occur when a numeric value is missing from the field criteria. We are currently evaluating this issue and will update this article when we have more information.

Alternate workaround1. Export to a different file format such as a Comma-Seperated Values typeOR1. Navigate to the affected Export and open2. Navigate to the Output tab3. Open every field where you can modify the Criteria (Criteria button)4. On any field with a criteria requesting "For each Constituent, enter the number of XXX to export" ensure there is a numeric value input5. Click OK and Export.