Teleconsultations

This section of the website is for clients who already have a confirmed teleconsultation appointment booked with the practice. If you are concerned about the health of your pet and do not currently have an appointment booked, please call the practice before completing this page.

In order to get the most out of your teleconsultation, please gather the following information prior to your appointment. This should take around five minutes to complete. This information will be sent to the vet performing your pet’s consultation so that they can discuss it with you on the call. This will help them decide the best possible approach to treating your pet. Following your teleconsultation, the vet may recommend examining your pet further at the practice.

Is your pet breathing normally? Observe from a distance while your pet is resting.

Breathing

Yes

No

If no, select which applies. Do any of the following apply? (tick all that apply)

Increased effort

Stretching neck

Opening mouth

Puffing cheeks

b. Rate:

Whilst at rest and from a distance if possible, count the number of breaths your pet takes in 30 seconds then double it to give number of breaths per minute (each rise and fall of the chest wall is one breath).

If your dog is panting or your cat is purring this is not reliable, try again soon once they've stopped.

Breathing rate

10. Mucous membranes:

Lift your pet's upper lip.

What colour is the gum above their top teeth?

Pink

Pale pink

White

Other 2

(Some animals have lots of black pigment which obscures this).

Does the gum feel:

Moist to the touch

Dry and sticky

11. Heart rate:

Place the palm of your hand on the left side of your pet's chest, just behind their "armpit", with fingers pointing downwards. If you can feel the heartbeat, count the number of beats for 30 seconds and double it to get the number of beats per minute.

Data Protection: We will use the personal information you give us exclusively for the purposes of referrals. We will not pass on any of your details to any outside organisations or individuals unless with your express consent.

Brook House Veterinary Centre

Brook House Veterinary Centre is part of CVS (UK) Limited, a company which owns over 500 veterinary practices within the UK. Company Registration Number 03777473 – Registered Office: CVS House, Owen Road, Diss, Norfolk IP22 4ER.

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COVID-19 Update

We are working safely and will continue to provide care for your pets during the COVID-19 pandemic.
To help us with our new ways of working and to keep us all safe, please do not attend the practice unless you have called us first and have a pre-booked appointment. Thank you.