CSRA Inc.

Net Promoter Score 2019 Benchmarks

Estimated Net Promoter Score is

8

CSRA Inc. provides information technology services to U.S. government clients in national security, civil government, and health care and public health. Its largest market, national security, includes the Department of Defense, Homeland Security, U.S. Army, U.S. Air Force, and intelligence agencies.

CSRA was formed through a merger of CSC's North American Public Sector business and SRA International on November 30, 2015, and the company began trading on the New York Stock Exchange under the stock symbol CSRA. The company is headquartered in Falls Church, Virginia, and has offices in multiple states.

Quick facts about CSRA Inc.

Headquarters

Falls Church, Virginia
(Fairfax mailing address)
United States

Key people

Lawrence B. Prior III, President and CEO

Industry

Technology and Strategic Consulting

Traded as

NYSE: CSRA
S&P 500 Component

Website

www.csra.com

Net Promoter Score for Top Brands compared with CSRA Inc.

What is Net Promoter Score?

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.