Additional Support

If the support information in this section doesn't help you solve your issue, you can contact a USRobotics Help Desk Technician directly.

Verify your productDo you know which modem you have? Verify that the Product Number (#) on the bottom of the modem is 64-993453-02 (NOTE: that there is no R at the end). If the code is 64-993453-02R (NOTE: with an R) go to the USRxx3453C support page.

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