Category Archives: Uncategorized

Belief building is a major part of being an effective coach and perhaps the most important part. When an employee is asked to perform a new task, they evaluate it based on their personal strength. Essentially they ask themselves 2 … Continue reading →

Let us first explore how people become managers. Usually they are very good employees, salespeople, etc. Does being a good employee or salesperson qualify a person to be an effective Leader? In my opinion, it does not. I have worked … Continue reading →

Management style greatly affects employees’ motivation and capacity to learn. The most effective managers vary their styles depending on the employee’s knowledge and skills, the nature of the task, time constraints, and other factors. By so doing, they encourage and … Continue reading →

I have been asking that question of managers for over 30 years and the answers I get are all about the same.
Motivation of the team
Insuring the goals are attained
Fixing problems
Producing profits
Ensuring the work is done correctly
All those might in someway … Continue reading →

Accountability is normally viewed as being responsible—giving an explanation of your actions—to somebody for something. However, today’s lesson is not about someone holding you accountable. It’s about you holding yourself accountable.
When you take 100 percent responsibility for holding yourself … Continue reading →

I recently read a post written based on a book entitled “The Apple Experience: Secrets To Building Insanely Great Customer Loyalty” written by Carmine Gallo. I thought it was an excellent post from which we could all could benefit.
The … Continue reading →

In high school, I was a better than average athlete, but one of my closest friends was amazing. Most people didn’t know it, though. He was quiet, even shy, and spent most of his time either practicing or studying. Nothing … Continue reading →

QBQ!: Redefining “Victim”
As a salesperson, trainer, speaker, and author since 1986, I know how easy it is to complicate a message. I’ve done it.
I also know, as I’m sure you do, that when it comes to “free speech” and a … Continue reading →

I’ve had the privilege of working with many new managers whose company hired me to help them transition from seller to manager or to work with existing managers to become more effective. One of the recurring issues I’ve discovered … Continue reading →

Every organization must have its own philosophy for Management/Leadership. We can’t give you a philosophy but we can help you develop one by first determining a solid definition of Leadership?
What would your definition be? Quickly write it down and then … Continue reading →