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When people learn about Kory Stamper’s job, some respond with confusion. “They ask, Hasn’t the dictionary already been written? I have it right here, I got it when I graduated from high school,” Stamper says. What they don’t understand is that language is always growing and evolving — and so must the dictionary.

Stamper, who has worked at Merriam-Webster for 19 years, still marvels at how the internet has changed her job. She shrugs at complaints about the recent additions of terms like “OMG” or “selfie.”

“We’re always dealing with some kind of blowback because language is so personal. It’s how we communicate,” Stamper says. But the Merriam-Webster staff treats it like any other job, where one would naturally set aside emotion in a business transaction: They dismiss linguistic prejudice and evaluate new words based on a set of three criteria.

One editor specifically handles a word’s first date of written use; one editor handles words’ etymologies; four science editors are divided by specialty; two cross-reference editors make sure definitions only include words already in the dictionary; the pronunciation editor looks at every word, sometimes pulling pronunciations from YouTube. Then, of course, there are proofreaders and copy editors.

But every editor at Merriam-Webster, regardless of title, is involved in the making of dictionaries, Stamper says. Even when that means rejecting countless requests to add “covfefe.”

“The job of a lexicographer is to explain language to people, and the internet gives you all sorts of new ways to do that. We can talk about the differences between commonly confused words using emoji on Twitter.”