Connecting to Foxtel On-Demand

I cannot access the online programming in the On-Demand menu. The response is always the same: 'Listings unavailable. Please try again later'.'

I have run the Foxtel Network Test; it is unsuccessful. On the other hand, the Foxtel Network Details sub-menu indicates that my IQ HD box is 'connected' to my LAN and its IP address corresponds to the one that my Telstra cable modern (Netgear 6300BD) says it has assigned to the IQ box. The connection from the IQ box to the modem is by Ethernet cable via two Foxtel power line adapters and all three LEDs on both adapters are green.

I have tried a direct Ethernet cable from the IQ box to the modem but the result is always the same.

Every other device on the LAN works just fine, including connecting to the internet.

Re: Connecting to Foxtel On-Demand

Many thanks for the suggestion. I had previously rebooted the modem and the IQ box separately, without success. Given your suggestion, I tried to reboot both at the same time but that too failed to fix the problem.

in the meantime I have shut the IQ box down, removed the Foxtel card, rebooted the box and replaced the card but that also did nothing.

Are there any moore ideas out there that I should try? Desperation is setting in fast here!