Remittances in Jane

When you get your first few Remittances in Jane they will include some claims that were created in your old system. Because Jane doesn’t have an invoice for these claims they will show up in the Remittance Report with a note that they have not been processed. They will look like this:

These claims should be manually matched up against the Outstanding Claim report you have from your old system. You’ll have to use the Teleplan sequence numbers to reconcile them as that’s the only data that Teleplan gives back to Jane. As well, these payments will not appear on any reporting in Jane - so you’ll have to manually add them to any compensation reports for these billing periods.

The first few Remittances will likely have the highest number of these claims and they will decrease in frequency drastically over time, but it’s good to always run through your Remittance Report to check for any of these unprocessed claims.