Start your question with What, Why, How, When, etc. and end with a "?"

Be clear and specific

Use proper spelling and grammar

Having problems with your Dyson Vacuums ?

Portable dyson cuts off and on - Dyson Vacuums

Answers :

Hi Judith, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your Dyson cordless vacuum. We should be able to help, but in order to diagnose the cause of the intermittent power, we would need to know exactly which model you own, and to take you through some quick diagnostic checks when you have your machine to hand.

If you can call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US), our experts will be happy to help further.

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Portable dyson cuts off and on - Dyson Vacuums

Hi Judith, it's Jack at Dyson.I'm sorry to hear you're having difficulty with your Dyson cordless vacuum. We should be able to help, but in order to diagnose the cause of the intermittent power, we would need to know exactly which model you o ...
Dyson Vacuums

After vacuuming with my Dyson animal DC 17 I placed the vacuum in a upright position and the vacuum cuts completely off. Also the wand no longer has suction....

My Dyson keeps overheating and cutting out. I have cleared a twig from the hose and checked everywhere else but it is still cutting out after aboout 5 minutes or less of vacuuming. What's the problem?

Run cut off -run cut off every ten minutes - Dyson Vacuums

The TOC(thermal overload cutout) on the motor is getting too hot - thats why it keeps shutting off and starting again once its cooled, so make sure your filters are clean and they are no blockages in the hose or the brushbar compartment or any where ...
Dyson Vacuums

There is a cut-out device on the motor which senses when too much current is being drawn, which in your case sounds like it is tripping because the motor is developing a fault and will likely fail completely soon.\015\012\015\012New motor ...
Dyson DC07 Bagless Upright Cyclonic Vacuum

Dyson vacuum cuts off

Hi this sound like a familiar problem of the motor o/heating due to lack of ventilation ? check the filters ok? remove the cover concealing the roller brush/beater and check for clogging at the underneath and housing clear it out properly ...
Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

Motor cuts out after 5 mins on dyson vacuum

Hi Peter,I'm sorry to hear about this. From what you've described, it sounds as if your machine may be overheating due to a blockage - the filter may also need a wash.To locate and remove any blockages, please follow the steps shown i ...
Dyson DC07 Bagless Upright Cyclonic Vacuum

Hi my dyson vacuum keeps cutting out after several minutes, We have to leave until it cools down. Anything we can do?

My Dyson DC20 motorhead vacuum has a blocked hose - how can I unclog this? I think there is a sock caught up by the handle. The hose has electrical wires running through it so I cannot cut the hose.

Usually a plugged hose can be cleared using a broom handle, if you can force the blockage through, if not as previously suggested a coat hanger attached to the broom handle (duck tape will do) straighten out hanger so it can be used like a cork screw ...
Dyson DC05 Cylinder Bagless Canister Cyclonic Vacuum

My Dyson DC35 cuts out while I'm vacuuming

My dyson dc35 hand vacuum cuts out constantly while in use despite a full charge and clean filter

The beater bar on my Dyson won't turn. The vacuum runs and suctions but the bar won't turn and the belt is not broke. The beater bar did get a carpet fiber caught and wrapped around it which stopped the bar and I removed the bar to cut the fiber loose and replaced it and now it won't turn

The belt doesn't have to be broken to make the vacuum not work correctly. If the belt is stretched the vacuum won't operate the way it is supposed to. You can get replacement Dyson Belts here: ...
Vacuums

The motors have a "trip" to protect them, and you if a serious problem caused a fire, which can be tripped if the filters are blocked and causing the motor to overheat.\015\012The filter at the top of the cyclone (the bit on top of the dust con ...
Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

Dyson DC11 cut out whilst in use and won't start again. Plug is fine, problem is at vacuum end.

I have read that it is due to an internal safety mech. that reacts when the motor is pulling to much current and shuts down for safety.If you only get 5 min or so before it happens then that is your problem. Dysons have no reset switch so you cannot ...
Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum

My dyson d17 will only stay on if the handle is tilted back and it's not sucking at all....although it's running. When i stand the vacuum up with the handle upright, it cuts off.

I was vacuuming with the Dyson DC 17 and sucked up a berber carpet string by accident and after cutting and pulling it all out of the bottom brush part, the brush no longer spins but the suction part works. What do I do?

The belt could be snapped. If this model has a brush protected belt then it has to be repaired by a service call. If however you can get to the brush roll belt by removing the bottom sole plate (turning over the vacuum so that you're looking at the b ...
Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

I've been vacuuming and my Dyson Animal (serial #112USE1564) keeps stopping. I checked for blockage, and none, should I have it looked at for a bad thermal cut-off switch? Please e-mail an answer to my e-mail address([email protected])ASAP!!

Hi there, I have experienced this myself and found it was the thermal cut off switch. Usual symptoms are running for a few minutes and then suddenly stopping, leave for a while and turn back on. I am sorry I cannot email to your personal addresas as ...
Dyson DC07 Bagless Upright Cyclonic Vacuum

I cut all of the hair out of the bottom of the spin-brush on the Dyson Upright Animal Vacuum. Now I dont think I can get the brush back in there correctly. If I squeeze it in there (which it is a VERY tight fit...) then it wont spin. Any thoughts?

Cuts on and off - Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

Dyson overheats & cuts out - Vacuums

DYson DC07 not sucking properly when in upright mode. I have tried cleaning out pipes etc and even tried an old motor section I had in garage (replaced once under warranty as kept cutting out and they left old motor section here). Even the old motor section had same prob so this suggests its something in the rest of the vacuum cleaner (whats left after you have lifted off the green motor section and dust collection area if you see what I mean? Any advice weclome please.

Bypass thermal cut out - Dyson DC07 Bagless Upright Cyclonic Vacuum

Hi Pam,If your machine seems to be overheating and cutting out during use, this is likely to be due to a blockage - the filter may also need a wash. The easiest way to locate and remove any blockages is to follow the steps shown in our online ...
Dyson DC07 Bagless Upright Cyclonic Vacuum

Dyson DC30 cuts out after 5 seconds use. - Vacuums

If it has a washable (re-useable) foam type filter service that first---if that is dirty and no air flow thru it, the motor will get hot and the thermal cutoff for the unit will kill all power to the unit to prevent motor damage. ...
Vacuums

Start your question with What, Why, How, When, etc. and end with a "?"