I cannot get into my Facebook account it keeps trying to give me my old account this ha...

GetHuman-vickeyhe's customer service issue with Facebook from June 2018

4 views

|

177 similar

|

0 following

Help with my Facebook issue

First: share to improve GetHuman-vickeyhe's odds

Strength in numbers! Companies respond better when others are watching.

GetHuman-vickeyhe's next move: go to the Facebook help center.

Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vickeyhe will want to follow the link below to head to their help center. We will check on GetHuman-vickeyhe later to make sure it's all set or try to help escalate.

Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License

The issue in GetHuman-vickeyhe's own words

I cannot get into my Facebook account it keeps trying to give me my old account this happened two days ago I have done everything I know to try to fix it and follow the steps of Facebook said but nothing is working and I'm really getting mad

GetHuman-vickeyhe did not yet indicate what Facebook should do to make this right.

I have an issue with Facebook too

How GetHuman-vickeyhe fixed the problem

We are waiting for GetHuman-vickeyhe to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.