topic Re: Online Payment failed in Prepaidhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/56853#M12833
<P>Melkun, please PM/Inbox us ur number and full details above for further assistance on this. Tq.</P>Wed, 03 Apr 2019 13:05:19 GMTDigi_Sha2019-04-03T13:05:19ZOnline Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/56780#M12830
Pls help...<BR />I reloaded rm30 on digi app with cimb debit card but received an email fm digi written payment failed.<BR />I have checked and my reloads are in, money had also been deducted fm my account.<BR /><BR />Should i ignore the email?Tue, 02 Apr 2019 04:20:34 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/56780#M12830Melkun2019-04-02T04:20:34ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/56853#M12833
<P>Melkun, please PM/Inbox us ur number and full details above for further assistance on this. Tq.</P>Wed, 03 Apr 2019 13:05:19 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/56853#M12833Digi_Sha2019-04-03T13:05:19ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/59667#M13470
Please help, my reload prepaid rm30 that i pay through irakyat and the transaction have been successful..but i still not receive it yet, ive wait for it for more than 24h.Tue, 02 Jul 2019 03:10:41 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/59667#M13470Didang2019-07-02T03:10:41ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/59671#M13471
<P>Didang, if the reload done directly from the bank site and it has not been credited yet in ur account after 24 hours time, u will need to check with&nbsp;the respective bank on the status of the reload ya.</P><P>&nbsp;</P><P>&nbsp;</P>Tue, 02 Jul 2019 04:24:44 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/59671#M13471Digi_Sha2019-07-02T04:24:44ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/62760#M14316
I pay the rm120 on digi app with hong leong online banking but received an email fm digi written payment failed and my money had also been deducted fm my account. please help me fixed it .thanksFri, 13 Sep 2019 19:54:55 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/62760#M14316tan32019-09-13T19:54:55ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/62773#M14321
<P>Hi&nbsp;tan3.&nbsp;Could you PM (inbox) us your mobile number here: <A href="https://goo.gl/ztUhcG" target="_blank">https://goo.gl/ztUhcG</A> for further checking? Thanks.</P>Sat, 14 Sep 2019 03:45:28 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/62773#M14321Digi_Fero2019-09-14T03:45:28ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65263#M14878
YUVAANISH RAJANDAINMon, 11 Nov 2019 11:45:15 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65263#M14878YUVAANISHRAJAND2019-11-11T11:45:15ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65264#M14879
<P>YUVAANISHRAJAND,&nbsp;We noted on this and we are looking into this matter urgently now. There's a delay in the payment update done via online today (including reload)<BR /><BR />Sorry for the inconvenience caused <img id="smileysad" class="emoticon emoticon-smileysad" src="https://community.digi.com.my/i/smilies/16x16_smiley-sad.png" alt="Smiley Sad" title="Smiley Sad" /></P>Mon, 11 Nov 2019 11:49:34 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65264#M14879Digi_Sha2019-11-11T11:49:34ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65267#M14880
because i am scard about this problem than hw about my payment that i am done ??Mon, 11 Nov 2019 11:54:23 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65267#M14880YUVAANISHRAJAND2019-11-11T11:54:23ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65269#M14881
Can u help on this pls<BR />Its there any details need about me?Mon, 11 Nov 2019 12:07:47 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65269#M14881YUVAANISHRAJAND2019-11-11T12:07:47ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65270#M14882
How long its will take??Mon, 11 Nov 2019 12:34:01 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65270#M14882YUVAANISHRAJAND2019-11-11T12:34:01ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65280#M14883
<P>YUVAANISHRAJAND, rectification work is still in progress. We will try to update u here once we have any latest update on this ya</P>Mon, 11 Nov 2019 13:43:05 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65280#M14883Digi_Sha2019-11-11T13:43:05ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65429#M14928
I have done my payment on 11.11.19 unfortunately the payment was failed and my money was deducted. How could u help me to solve this issue?Thu, 14 Nov 2019 05:37:08 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65429#M14928Ilizyn2019-11-14T05:37:08ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65536#M14950
<P>Hi&nbsp;Ilizyn. If the payment still hasn't being updated, please PM (inbox) one of us (the Supports) ya. Thank you.</P>Sat, 16 Nov 2019 04:32:48 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/65536#M14950Digi_Zemi2019-11-16T04:32:48ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/66729#M15227
I have paid Rm30 via MyDigi apps on 5 dec 19 and my bank account have been deducted but digi email me saying that the payment is failed. I email digi about this matter. My digi is now barred. I cant use my number. I had to use home wifi and i have no line when i went out. Please let me know anything about this matter im so frustrated. I called digi helpline and nobody pickup for so long i had to cancel the call because i have works to do.Tue, 10 Dec 2019 06:57:40 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/66729#M15227vmeii2019-12-10T06:57:40ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/66732#M15228
<P>vmeii, kindly PM us your phone number and payment amount <A href="https://community.digi.com.my/t5/notes/privatenotespage/tab/compose/note-to-user-id/1190" target="_blank">&lt;here&gt;</A> for further clarification, please. TQ.</P>Tue, 10 Dec 2019 07:26:59 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/66732#M15228Digi_Kobi2019-12-10T07:26:59ZOnline Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/69411#M16001
Hi, my payment from Digi apps were failed and I already received email from Digi. But my bank still haven't received any refund, can help me check it?Tue, 11 Feb 2020 02:29:54 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/69411#M16001VenusWong2020-02-11T02:29:54ZRe: Online Payment failedhttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/69413#M16003
<P>VenusWong, please inbox us ur full name, phone number and ic number for verification and further assistance on this.</P>Tue, 11 Feb 2020 04:33:29 GMThttps://community.digi.com.my/t5/Prepaid/Online-Payment-failed/m-p/69413#M16003Digi_Sha2020-02-11T04:33:29Z