Ordered one pair of running shoes on august 13, payment done and order was received and processed by Wiggle on august 14. Product was then shipped and product would be in transit for 7 / 8 working days but so far no goods were received at all. No possibility to check where product is right now and no further alternatives to contact Wiggle. Helpdesk is not answering except for some standard emails with log numbers for Wiggle internal procedures. Lack of assistance is very frustrating as nobody seems to be able to help me out with this problem, bad performance.