1. What are you going to do?
After the primary phone and adequate information is acquired
to initiate a response, the emergency crew will shortly arrive
on site and begin the restoration process. They will first
ensure the leak or cause of flood is contained, make an initial
assessment of the situation and begin the restoration service.

2. Who is going to pay for the
service?
It will depend on the type of insurance policy in place and
the assessment made by your claims adjuster. Tradegroup Restoration
does not represent any insurance company and is not authorized
to make determinations regarding insurance policy services.

3. Can I make Changes or Upgrades
during the Reconstruction?
This is a very common practice; however the expense of the
upgrades or changes that are over the normal replacement costs
are the responsibility of the property owner. This is usually
a great time to make changes in a cost-efficient manner.

4. What is a Complete Loss?
Items damaged beyond repair or the expense to restore exceeds
the replacement value.

5. How long will it take to repair
the damage?
Depending on the degree of damage and other factors such as
weather conditions, repair times vary.

6. How do I know you are qualified
to complete the reconstruction?
We are a fully licensed, bonded and insured general contractor
with references we’d be glad to furnish.
7. Is there a Warranty?
Yes!

8. What if something is broken?
Part of our initial assessment is to inventory and document
items. We take great care with your belongings and property.
If anything is damaged or broken by our staff we take full
responsibility and replace it at our expense.

9. What about bad Odors and Smells?
Our state-of-the-art equipment is designed to completely remove
and treat bad odors and smells.

MOLD Questions

1. How do I know if I have mold
in my property?
Mold detection is most commonly discovered via sight and smell.
Scientifically, mold is discovered by sampling indoor air
and comparing to outdoor air. When mold levels are higher
inside and of a differing species, it’s a good indication
that a concentrated mold colony is present. This is sometimes
referred to as mold amplification or colonization.

2. What are the regulations regarding
Mold?
There are no current regulations or directives with concern
to mold remediation or testing. However, there are general
recognized guidelines and preferred industry practices with
regard to remediation techniques and procedures. Organizations
like the IICRC and IAQ routinely publish industry standards
for care and practice in the remediation of mold in properties
along with safety procedures for personnel performing services.

3. How long does it take for mold
to grow after a flood?
Industry consensus says mold will begin to grow in a wet/moist
environment within 48 - 72 hours. After a water damage occurrence,
it is highly recommended to remove moisture and dry the area
as soon as possible to prevent mold amplification.

4. What makes mold Grow?
Mold grows in areas where the conditions are conducive. Mold
needs moisture, an organic source of food like wood or sheetrock
paper, the right temperature and of course mold spores. Since
mold is naturally occurring and typically everywhere, it very
difficult to control this factor. The easiest source to control
to prevent mold grow is moisture.

5. Why is mold so bad?
Basically, Mold eats away at whatever organic food material
it lives on. If not removed, it can deteriorate both structural
and non-structural materials, sometimes causing whole building
to fail. Molds can also cause serious ill health effects when
inhaled or ingested. Once mold is detected, it should be removed
as soon as possible to prevent harm to you and your property.

6. Where does Mold come from?
Mold is a naturally occurring organism in our environment.
There are most likely hundreds of thousands of different types
of mold in the world. Most molds are normally harmless except
for the 100 or so known types which pose ill health effects
to both humans and animals.

7. What does the Government do
about Mold?
Although unregulated in the remediation of mold, most local
municipalities supply information regarding the adverse health
affects and types of symptom associated. Independent industrial
hygienists are also a good source of information. They often
consult for major industries and publish studies and finding
in the filed of mold and fungal research.