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Remain Independent and Safe

We want you to feel empowered and independent so you can enjoy life in your own home for longer.

With 24/7 support and services available at the touch of a button, we’re here to ensure that your home remains your haven.

In fact, 87% of customers say our personal alarm service has helped them remain independent.*

* Customer feedback, October 2017

Personal alarm service

Stay in the home you love, safe in the knowledge that help is just the touch of a button away 24/7. Our personal alarm unit connects to an existing phone line. If you press the alarm button, it automatically dials through to one of our trained response team.

Enhance your personal alarm service to suit your needs. You can quickly and easily add new services by calling 0800 085 7371. We are happy to help or answer any queries you may have.

3-in-1 medical helpline

Add our medical helpline to your personal alarm service for expert support and information. Speak to one our qualified nurses 24 hours a day, seven days a week and our pharmacists are on hand to answer your questions about your pills and prescriptions.

Falls are the largest cause of emergency hospital admissions for older people.A fall detector can be a real life saver by signalling for help, especially in the winter months when homes become very cold and hypothermia can quickly set it.