Though some may quibble over CRM’s exact age, it’s certainly been around long enough to seem like a senior citizen next to a startup as young and green as Twitter. Still, the industry has always been quick to embrace the new, and Twitter is no exception: Some of CRM’s foremost thought leaders have managed to make themselves fixtures in the twittersphere. As for us, we’re at www.twitter.com/CRM; blogs and live twittering appear at www.twitter.com/destinationCRM. Reach us directly by starting your tweet with @CRM.