brookz: Because I don't want to pay fr it nor should I have to plus if you read from the start I have no internet

I did actually read from the start , you posted here fine so was thinking this shouldn't be a problem or did I miss something ?

Th whole idea of having intelligent platforms or some cases semi intelligent is that you can control via web or voice portal, VoIP is far more intelligent and gives you greater control. It always fascinates me why some one would wait for long periods in queses when they have the control themselves to do what they want.

Personally I don't like the idea of outsourcing to the Philippines as it takes jobs away from NZ'ers who deserve them and that ISP slowly loses that personal touch and you start to be treated just like a another one of the flock.

From what I believe a callcenter job like this in the Philippines is around 740,000 Peso per year about $25,000 NZD and its hard work for them as like us they struggle to understand Our Kiwi accent as we talk very fast compared to Americans who teach them English. Saying that 740000 per year is a very good job and this person is allot better off then a large chunk of the population. However higher quality staff are paid more and cost more to the company who outsources.

brookz: Because I don't want to pay fr it nor should I have to plus if you read from the start I have no internet

I did actually read from the start , you posted here fine so was thinking this shouldn't be a problem or did I miss something ?

Th whole idea of having intelligent platforms or some cases semi intelligent is that you can control via web or voice portal, VoIP is far more intelligent and gives you greater control. It always fascinates me why some one would wait for long periods in queses when they have the control themselves to do what they want.

But then we won't get any really interesting threads about how crappy a call center is lol....

This is nothing new is it? Orcon has always had terrible support. Wouldn't go near them!

Snap and Telecom are my favourites. Have to say WorldXChange is bloody good to deal with too. Vodafone is a bit hit and miss some times but generally pretty good. Telstra is rubbish.

Why don't you join a real ISP then? Join VodafoneNZ. Their Call Centres are based in New Zealand.. They are very helpful. Unless you're an ape who doesn't speak English you'll more than likely get your problems sorted with VodafoneNZ. + Vodafone have the best Home Package of SKY/Phone/Internet plan at the moment.

+ With their recent acquisition of Telstra Clear they'll be even better..

21brandon21: l. Unless you're an ape who doesn't speak English you'll more than likely get your problems sorted

+ With their recent acquisition of Telstra Clear they'll be even better..

That's pretty offensive don't you think, most of the outsourced call center staff will speak multiple languages with English mainly a second one, that's more than I can do how about you ?, If Apes can speak multiple languages then they are probably a much superior species, But I will point out I do find that comment offensive.

21brandon21: l. Unless you're an ape who doesn't speak English you'll more than likely get your problems sorted

+ With their recent acquisition of Telstra Clear they'll be even better..

That's pretty offensive don't you think, most of the outsourced call center staff will speak multiple languages with English mainly a second one, that's more than I can do how about you ?, If Apes can speak multiple languages then they are probably a much superior species, But I will point out I do find that comment offensive.