Merchants require the ability to assign additional accounting codes to the product rate plan charge in order to create accounting entries for non-standard subscription use cases, such as payment installments or cost accounting.
Revenue schedules should be created according to a set of rules that define allocation of amounts to an accounting code (in the charge).
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Hello, We need to affect the correct accounting code when we create refunds over the Zuora interface. Configure it just by the payment method is not 100% pourcent correct for us. The role management allows us to tick the feature "Override Accounting Code" But it's not working like the one for payment. Doing it througn Mass updater require more manipulations from our users, and require more time. Regards
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I have one sub, which is owned by one account and billed to another, ie: Invoice Owner <> Subscription Owner. Invoice is produced on the Invoice Owner of course, and when we run a Journal Run, we see that if we download the files corresponding to the Invoice items and revenue event items for that invoice, then one file is showing the Invoice owner account and the other one the Subscription owner account! Both files shoudl show the same, which is the Invoice owner account. Ticket 168822 was raised for this, but apparently, it's by design... So I question here the rationale of that design, and suggest to make it consistent!
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It would be nice to have the subscription number on the Revenue Detail report (generated from the accounting period). There are times when we need to obtain some additional data or view the data on a subscription/contract basis.
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Hello, It would be great, if an Accounting Period could NOT be closed if there were invoices in a "Pending for Tax" state. We just ran into an issue where we had invoices from March that were pending tax. This meant those accounts did not get invoiced for all months between March to date, impacting revenue. We had to work with support (who was awesome) to help us update the invoices so we could go through and cancel them all. Seems like we should not be able to close a period if there are invoices that obviously need to be cancelled, since once the period is closed you can't touch them! Thanks!
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Want to be able to close the current accounting period and run a trial balance on the closed accounting period at the start of the new accounting period.
For example: the on June 1st 12:01am the accounting period for May will be closed and the trial balance for May will be run.
This way finance teams will not have to wait on the trial balance being calculated at the crucial month end period.
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Hi, We need to run the Trial Balance Report in Zuora every Tuesday at 5:30am AEST. Since we perform the activities out of India, we have to log in early just to run this report. Also, it takes a long time to generate the report when we initiate it from India (refer ticket ( #87843 ) & (#87945 ) ). Hence the request is to have an enhancement to be able to auto schedule this report at a specified time at a specified frequency. Please help us by adding this feature to the Zuora interface. Thank you, Venu
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We are finding it painful to reconcile revenue recognition with our old system as we migrate to zuora. There's no easy way to view all of the revenue recognition attributed to a subscription. You can produce a report for this, but my finance users really want to see the rev rec starting from the subscription.
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We were informed that the "Download Summary Tab Information" in the Accounting Period will be soon phased out. Is there a way to request that this be retained in our production tenant? We find this to be more concise and useful plus it gives us a clear representation/snapshot of the monthly movements in the Accounting Period. The exported "Journal Entry Item" report/extract has too many details and I don't think the numbers are reconciled with the figures as presented by the "Download Summary Tab Information" in the Accounting Period. Thanks and hope this can be considered. Bes, Mariel
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currently when we introduce a new product and rate plans etc. Product Managemnt just prices it out in USD. So we have to then look up the current exchange rate to get the EUR, GBP an CAD prices and then we set up the rate plans and charges etc. And then 6 months from now - the sales team is quoting in EUR. and if you were to do the conversion back to USD - it wouldn't match the list price in USD. And then again say the purchase isn't made for another month or so, the XE rate is yet again different then what was used when the product was introduced, when it was actually billed. So basically there are 3 conversions going on - when the product is created, whenthe product is quoted, and when the prouct is billed. It's kind of painful, each month when the exchange rate is updated in the system - to them make all the adjsutments on the products as well. the only way i know is to export the product catalog, adjust the pricing and reimport. Option A. when the exchange rates are updated in the system - that it then also updates the pricing on the rate plans. Option B. only have pricing in USD. and then give the option on the quote or something to convert at the time to other currency - using the most recent conversion rates in the system. and when then quote is sent to ZBilling - it keeps the same rate, that i was quoted on. ** Our cusotmers want to see quotes in EUR, GBP etc.
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The Aging report from the Accounting period currently includes ALL accounts - even if there is no activity at all. This generates a lot of records and makes the report/extract very heavy. Would it be possible to add an extraction critiria/filter on Account Balance <> 0.
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Currently, Zuora does not provide the option to set up a revenue recognition rule that allows for the use of the model "Monthly Recognition over time" to recognize one-time charges over the life of a subscription. The only option that enables the proper revenue recognition of one-time charges over the life of a subscription is to use of the "Daily Recognition over time" model. This model does not allow for a smoothed revenue option. I have spoken with other Zuora users & all are in agreement that this is a critical option that is missing. In order to achieve the desired revenue recognition model, we are spending countless hours redistributing revenue each month, negating the purpose of the productivity tool that we had expected from the software. I strongly urge you to consider updating your "Monthly Recognition over time" to include the option to set the Recognition Term End Date to Subscription End Date.
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Currently the invoice API only allows the transferred to accounting field to be set to Yes, Ignore, Error, or Processing.
We need the limitation to be removed, so that we can also set the field back to No.
Once this is removed, we will be better able to reprocess records in case of failure.
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Detail report on Recognized Revenue is a canned report that can be pulled via URL : https://knowledgecenter.zuora.com/CC_Finance/Revenue_Recognition/X_Accounting_Period_Revenue_Detail Would it be possible to make REST API call for this data to pull into data table(s). Please implement this idea.
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Ability to run a report that calculates monthly catch up revenue for our use in analyzing fluctuations in revenue and to track any late subscription renewals. For example, let's say a client is up for renewal on 1 Feb , but we don't come to an agreement until April. Because we already closed the books on Q1 revenue, we have to account for "catch up" of Feb/Mar for that client. Zuora's rev rec would show 3x the normal monthly recognition for that Sub.
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