Sprint now gives vague ‘Q2’ release for Hero Android 2.1 upgrade

After rumours were dashed that the Sprint HTC Hero would be receiving the Android 2.1 update on 7 May, Sprint has given official word on the update. It has released a short statement via the Sprint community site and twitter that basically says the update is “on track” for a Q2 release. This probably points to a June release in line with the supposed European Hero release.

Sprint also gave a hint of some of the troubles in releasing this update and the subsequent delays incurred. “Sprint had hoped to have this resolved by now”, but exactly what they had hoped to be resolved isn’t made clear. The one positive to come out of this is that they are reiterating a Q2 release, I’d be very surprised that we’ll see further delays given that we are already half way through the quarter. Mark June in your diaries and don’t expect it to come out earlier.

“Official Sprint Statement: Android 2.1″

Hello Community Members,

We wanted to let you know that Sprint continues to work closely with Samsung and HTC to deliver the highly anticipated Android 2.1 upgrade for Samsung Moment and HTC Hero. We are on track for the upgrade to be available in Q2. Sprint had hoped to have this resolved by now – we thank our customers for their patience as we work to bring them a positive experience with this upgrade.

Anyone who has problems with this phone should file a complaint with their state Attorney Generals Office. My Hero will not receive mms pics or videos. The phone is not working as advertised. More complaints are stronger in numbers. Usually you can file a complaint on your states website.