Marketing, E-mailing, and CRM

Marketing and Customer Relationship Management

We know that customer communication and reporting is vital to growing a business, so we have provided you with important tools.

all reports and e-mails are extensively customizable

e-mail templates

e-mail templates with full access to database fields

integrated and automated e-mail communication with customers

built-in employee incentive system

automated birthday cards (member and spouse)

automated membership anniversary cards

automated wedding anniversary cards

automated welcome letters

automated financial reporting

address validation

e-mail address validation

club cancellation tracking, automated expiration and suspension features

built-in customer source tracking

customer preference tracking

membership statistics snapshots

numerous real-time dashboards

packages delivered e-mail

shipping problem notifications

member proximity determination

advanced gift and promo features

easy personalized customer e-mails sent from where your working

E-mail Tracking

Our software includes, built right in, the tracking of all e-mail events and links these events to customers, transactions, processes, organizations, and staff. This is not just a benefit designed for e-mail campaigns but for all e-mails whether marketing or stock alerts.