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Reviews

Hi. This is Ryan's mom and I don't normally do these surveys but wanted to give credit where credit is due. The boys came themselves for the first time and I am very impressed with the email that Dorothy provided after seeing Ryan yesterday. I was planning to call to get a status but before I could she has already sent off a very thorough assessment. Very professional yet still personal. That goes a long way. By far one of the best hygienists you have. Thanks Dorothy for always going that extra mile!!!

Not that I love visiting any dentist office ...but Dr Dave and his professional team and support staff make it a pleasant experience...Always!
Without hesitation...I would recommend Fielding Dental Healthcare to anyone.

Hi Fielding Team, Thanks for swiping right on me! The whole date was a world wind and took my breathe away.... Ok it filled a hole in my mouth! Thanks to Dr Tom...his dreamy eyes over the mask made me feel safe..."Dr Tom" this sounds like a TV charater - LOL. His choice of grind, remove and remount was well played!

Extraordinary professionalism and service. I learned more about proper oral care in one visit to Fielding Dental than I have in over 30 years of dental visits elsewhere. Completely transparent, open review of my dental treatment plan and needs. The staff took great care to make sure I was comfortable and pain-free. I would recommend to anyone. Thank you.

Always a very positive experience. Everyone is just so friendly and I always feel at ease. Dr Tom and Judy are exceptional. They offer great advice and I have always felt I was with the best! Thanks to you all.

I have extreme anxiety for dental time. Yet through the years Fielding Dental has helped me reduce my fear and stepped up to guide me with compassion and care.
I won't have any other dental healthcare look after me or my family. They always go above and beyond. I had a small filling done, and I got through it. Thanks Dr. Ben!

I have been part of Fielding Dental for the past 3 years. Staff really go out of their way to make you feel comfortable. I have seen Dr Erika and Dr Tom and both are super efficient ! Admin staff really work hard
at making things right. Patricia

I did not go through with my appointment because the two receptionists and David's assistant were out front laughing on how I was 15 minutes late, in earshot of everyone. NOTE: the Red Hill had a truck turnover and the 403 was closed, so quite a drive. I had phoned in and advised I would be 5 minutes late but it ended up being 15. When david's assistant came out to get me, I asked was it I they were talking and laughing about. She said yes. I said ok, I'm not having my app't. She said "yes you are". I said "no I am not". No apologies of this extremely unprofessional behaviour. Nothing. After being a 30 year client!

I love the reminder email notices about upcoming appointments as we are all busy and this ensures I don't forget or can change date in advance if unable to attend. The staff have always been super friendly from Mary and all the front desk staff to dental assistants Beth and Dr. Erica always eases my anxiousness talking me through every step of what she is doing, I have been a patient for many years and have to say my hygienist "Nicole" is amazing. She is so gentle and always walks through with me what she is doing to be sure I am calm and this removes the anxiety that so many of us feel during these visits!!
I highly recommend Nicole and of course the entire team at fielding Dental. Top Shelf for sure!!

Sep 7, 2017

Fielding Dental Healthcare

— Karren H.
(Patient since Fri Oct 23 00:00:00 MDT 1998)

From day one, Fielding Dental changed my perception of oral care, and I never again experienced any hesitation, or the typical anxiety associated with dental appointments. Who else but Dr. Dave can make a wisdom teeth extraction a breeze! Thank you!

Everything is great at Fielding Dental Healthcare. Everything is explained. Staff is always friendly. Dr. Erica and Judy always friendly and caring and I feel comfortable no matter what the dental procedure is.

Was charged for things I didn't want.
I wont be going back. They were unable to confirm my dental coverage with my insurance provider until after the visit and left the bill up to chance that my insurance would cover it. I was very clear that I didn't want anything that wasn't covered by insurance, and still ended up with a bill for the visit. The hygienist did ask "If I was OK with a fluoride rinse" to which I said yes, however I didn't know I was being offered things not covered after explicitly telling them I do not want uncovered items. I was surprised to get a $28 bill for a sip of fluoride rinse, and while its not about the money, I still will be going to a dentist who is able to tell me what is and what is not covered before starting work. Fielding Dental claims they aren't able to do this for me. I also didn't like that they do not bill the insurance company directly, they make the customer pay in full and wait for reimbursement (not a deal breaker, but a dissatisfier). Staff are friendly and just doing their job. service was good, I'm just unhappy with the "surprise bill" approach and felt very upsold without knowing or informed consent, despite making it clear I didn't want anything not covered. I would never have agreed to personally pay for a $28 sip of fluoride rinse. (would anybody?!?)

Dave has been my dentist for 30+ years and I have had absolutely the best dental care during that time. My nickname for him is "the Michelangelo of dentists". Top notch quality service, great attention to detail, always makes you feel at ease.

I can't say enough good things about my experience with the team at Fielding. I had to have a root canal and I broke a front tooth which we decided to replace with an implant. BTW, I hate needles and suffer from anxiety with all doctor's.
They took the time to explain my options and work with me throughout process. I was always put at ease and received the best personal care possible.
The implant looks fantastic.

I'm very pleased with the Fielding Dental Healthcare Facility. My family has been using them for sometime with very good results. Everyone is friendly and they do not promote unnecessary repairs. I have been using the same hygienist (Judy) since starting there and she always does a fantastic job.

Jun 27, 2017

Fielding Dental Healthcare

— Adam K.
(Patient since Mon Dec 20 00:00:00 MST 1993)

Fantastic service, have been going here for years. The staff are very friendly. The dentist and hygentists are all very attentive, punctual, and knowledgeable. They take the time to explain everything and to alleviate any concerns you may have. While I did not have benefits they were very accommodating with regards to working around extra expenses that I could not afford. Would highly recommend

I wish to pass on the awkwardness I had with meeting with Dr Dave, Carly and an assistant re an implant procedure. It was not explained why the others were included in the discussion with Dr. Dave. If others are included in a consultation, it is recommended they be introduced and the rationale for them joining a consultation. This is from a meeting with Dr Dave in January 2017...not my most recent visit. However, I passed on my comments to Dorothy.

Jun 9, 2017

Fielding Dental Healthcare

— Colin B.
(Patient since Tue Jun 21 00:00:00 MDT 2005)

Very punctual friendly professional service. Most everyone has a sense of humour and make your visit fun.

Very nice people from the time you walk in, until the moment you walk out. I called for the first time on a Monday and was seen that day, to have a tooth removed the very next. I'm glad I switched dental offices.

My family and I have been going to Dr. Fielding for over 30 years!! As with lots of people, going is not my favorate thing to do, but, ALL the staff are so pleasant and friendly, they put you at ease. I have been seeing Dorothy ever sense I started going....can not think of a more qualified person (and pleasant) to clean my teeth!!

I liked how will things were explained to me an I love the fillings I had done and how my teeth look and I feel better knowing that they are taking good care of my needs and making me feel more relaxed. everyone has been so helpful.

The Fielding dental centre is the best, the patient service level is super friendly and professional. Their in depth knowledge on dental care, takes all the fear out of the trip to the dentist office . All of their equipment is latest state of the art technology. The entire family are patients and we drive from west toronto because we love the place so much. You will not be disappointed.

I suppose this is not everybody's view, but I really enjoy going to my dental appointments. Firstly, it doesn't hurt, because Dr. Ben and Natalie see that their care is gently given and if it is going to be difficult, that I am sedated well enough to avoid pain. They are also
very charming and helpful. The surroundings are great too. All my family attend there and I'm sure have the same view as mine.

Fielding Dental is always highly professional and courteous. Their equipment is state of the art, the staff takes time to explain X rays and examinations and they all make their patients feel comfortable and welcome.

I had a very detailed and explanatory visit. The hygienist Jo was very careful and I didn't encounter any pain. She really took the extra time to explain what she was doing and gave advice tailored to my specific situation.

Amazing dental experience!
Going to the dentist has never been a pleasant experience until I started going to Fielding Dental! Dr. Tom and his assistant were absolutely AMAZING!! I had an infected tooth extracted (not fun at all) but they made it the most comfortable dental experience ever!! Thanks guys!

As much as I hate dentists, I still love coming to your office.
Dorothy is fantastic and looks after me well. Dr. Dave's continues to be good.
Since dental health is important, I come yearly and will continue to come to your clinic. I would hate to "break in" a new dentist. LOL. Please don't send me these surveys every visit. If I keep coming, you are doing a good job.

The actual service is wounderful.
I am however concerned that no one called to remind her, following her prior. visit that she had the starting of a cavity until het next cleaning and as a result it's now a more significant cavity.
Signed mom

Dr Fielding has been my dentist since I was a child. Now I bring my own child with me and I am very comfortable to have him treated by Dr Fielding's team. Dr Erika and Dr Tom are great with kids - as are all the hygienists - so my son is always happy to visit the dentist and I know he is in good hands.

The staff are not just professional, but gracious in their care for me. Their sense of humour adds to the delight. As well, I am always kept well informed fully of the implications of any decision I need to make about my dental care. Appointments are quickly and easily made with reminders sent out on line and by phone.

I love Dr Ben. He explains everything so I can understand. I am a senior and "gentle" people are important to me. Megan keeps in touch with me by email as she knows I am hard to reach by phone.
The best thing about Fielding Dental Office....the fact that they treat us all alike, no matter the size of our pocketbook.

I have a patient for over 30 years with Dr David Fielding and this excellent dental practice. All of the staff are friendly and kind. Although I don't like dental work, they have catered to my concerns and needs as well as staying up to date with newer methods and technology.

5 stars for Fielding. I have high marks for Dave Fielding and his team. I have been a patient for many years and will continue into my retirement. The team is professional in every sense of the word and also very personable.

I think David Fielding and his staff are first-class. Actually enjoy my visits. I have recommended to many friends and family members that they need to switch. My husband started going for his dental needs to Dr. Fielding and he is glad he did. The location is so convenient to our home and staff are so accommodating and excel in alleviating fears in children.
Thanks to his wife, Linda Fielding, the office is decorated to the nines for every holiday.

Very friendly Staff who make an effort to get to know you. I've been a lifelong patient & the hygienists and dentists always go the extra mile. Office is BEAUTIFUL, equipment is state of the art and everyone is so friendly. Would never choose another dentist.

Dorothy is wonderful and has been our hygienist for many years. All the hygienists are friendly and professional as are the in credible admin staff. I have had the fortune to be a patient of Dr Dave for many years as well as Dr Erica. I have moved to different cities and never changed my dental health care providers.

Sep 30, 2016

Fielding Dental Healthcare

— Dawn W.
(Patient since Thu Nov 10 00:00:00 MST 1994)

The entire team was supportive and efficient as always. I am a very nervous patient and they always do their utmost to allay my fears and calm my nerves.

Dr. Tom and his team were so amazing durinng my root canal. They really helped put my mind at ease during this uncomfortable procedure. When I informed them about my anxiety they did everything possible to calm me. Dr. Tom spoke to me throughout and told me what he was doing. When I had a moment of panic they helped me through it with words of encouragement.

Everybody at that place are awesome! Dentist offices, is not my favorite place to go but everyone there makes it a pleasant experience. Thank you

Apr 23, 2016

Fielding Dental Healthcare

— Dennis D.
(Patient since Wed Apr 23 00:00:00 MDT 2008)

Both my wife and I agree , we're so glad our dentist in Unionville ( Dr David Dudly) rec your office for dentist needs . From day one , from your reception to most important "dental updates/needs by Judy Brock have been so through/capable/gentle & personal."
She is a credit to your efforts. And of course "the doctors on call" .... first class folks !

Through the years, you have made me feel at ease since I was always like a "cat on a hot tin roof" for any dental appointment before coming to Fielding Dental Heath. Dorothy was the first to make the experience a positive one for me. Since then, my relaxed feeling & respect has continued with Judy. Of course, there is always Dave who is the best. I am also impressed with the way he has managed to create a warm environment with his staff & instills professionalism in their dealings with patients. Bravo! Long-time patient, Wilma Ernst

I was very pleased with my first experience at the Fielding Dental office. Staff were friendly, thorough and explained my oral health in good detail. I will be happy to recommend to friends and family.

I also think your premises are brilliantly portrayed by the whole aspect of the place. It is always a pleasure to go into the waiting room - flowers, time of year, appropriate thought to details. My whole family attend.

Everyone at the office treats you as a valued client. I have a broken shoulder and the hygienist, the assistant when I had my fillings and Dr Ben went out of their way to make certain I was comfortable. The office staff are very friendly and caring. I have referred some of my friends to the clinic.

Judy goes above and beyond every time she cleans my teeth. In fact, she makes it a 'pleasant' experience. She took me from dreading my appointment to looking forward to it by willingly agreeing to clean my teeth manually so that I don't need to endure the discomfort/pain of freezing and the cavitron.

My experience with Fielding Dental Healthcare was like being welcomed into a family's home. Every staff member greeted me and treated me with a smile and complete professionalism which revealed a level of skill, training, experience and knowledge for which I was looking. Indeed, I was kept completely informed about the condition of my dental needs and always informed of the cost for each procedure. I was treated with grace, with good humour, with attention to detail and with care for my well being. I would recommend this team to anyone who wants that family experience.

Going to the dentist isn't usually a place where people look forward to going to. Dr. David and his team have done an excellent job of creating a friend and safe environment that eases a patients anxiety. Great job.

Dr. Ben saw me for a chipped tooth. And he filed it down and it was free of charge! I thought that that was pretty amazing. I love that dental clinic and all the staff who work there are friendly and helpful!

I've been seeing Dr. Dave since I was a kid (I'm 30+ now). In the last couple years I have had a number of dental issues and have seen Dr. Erica, Dr. Tom, Dr. Dave, and Dr. Ben at different times. They are all wonderful people and excellent dentists. I fully trust each of the Dr.'s with my dental care, and their advice around which treatments are right for me.

The entire team is professional, courteous and fun to be with....yes...fun! The trip to the dentist is an uplifting experience. It's a great reminder of how to take care of your teeth and enjoy your smile!

Bar service was slow, had to wait for my Gin and Tonic. lol. My Family has been in the care of Fielding Health for over 20 years. I would not consider any other Dental office over the Fielding Dental office. Rod Young

I have been going to Fielding Dental and Dr.Dave for 26yrs now...started going when my son was 2yrs old and was told Dr.Dave was an excellent child dentist and as an adult I needed a good...patient and understanding dentist. Let's face it not to many of us do not like going to the dentist but Dr.Dave and his wonderful staff and talented hygienists are the best of the best...I even drive over an hour to stay with them...Dorothy is my favorite hygienist but all of them are great and will continue to refer them forever xo😀

Highly recommended. Just make sure that your dental insurance coverage includes the work to be done. Also, keep a running tab on how much you need to pay so that your dollar coverage is not about to be exceeded - I've been surprised a couple of times to find that a procedure cost more than the estimate & consequently my dollar insurance coverage was exceeded. I then had an unexpected personal expense.

My 8 year old son had been developing a phobia of dentist. In fact at his last attendance he left upset having been unable to comply with the dentist instruction to be still for freezing and repair of a chipped tooth. However, yesterday he announced after his visit, that his dentist was awesome because he moved so fast he hardly had time to feel anything, and he and his assistant were really cool about explaining what was going to happen next. He's now sure the next visit will be a lot easier. He was also able to have a tossed salad and some chicken for supper by around 7:30 pm., following a 4:00 pm filling of a cavity. All in all a life changing experience for a little boy who use to hate going to the dentist. The staff were very gracious about coming out to explain how things were going for my little boy during the procedure, and I really appreciated that so very much! :J Thank you Dr. Tom McMurran and the wonderful staff of Fielding Dental Healthcare.

It's always a great experience coming into your office. Everyone is always so friendly, from the front desk staff, to the care providers we've had and even the other staff who walk by, always with a smile and a hello. I love how you cater to children, the holiday decorations, the train and the carousel and so does my daughter. The kindness, patience and humor used with my daughter was wonderful. The TV's, with headphones are a great touch. Ella loves to pick what she can watch and that helps distract her from the procedure. Thank you for all you do including the small details that aren't overlooked!

Same great service as always from Fielding Dental Healthcare! My appointment was on time as usual and everyone was very friendly and professional! The staff were very knowledgeable and explained everything to me in a way that was easily understood. Keep up the great work!

This awesome team of dentists, hygienists and receptions will make you feel relaxed and right at home. No one likes visiting the dentist generally but once you meet this powerhouse you'll be happy to come back!!! Great with children of all ages including those young at heart

The front desk staff were friendly as always and very helpful when I advised them how anxious my 5 year old daughter was for her filling appointment. Dr. Tom and Natalie were the ones who did the filling for her. She was very scared and upset initially but they were very patient and kind with her and didn't push or rush her. As a result, they were able to do the fillings without incident and we left with her saying she had fun! Thank you so much!

After seeing my old previous dentist for 30 years, he decided to retire, forcing me to find a new one. I'm very uncomfortable with dentists but am very happy with my decision to go to the Fielding dental centre. I found them professional, with the latest equipment, friendly, and understanding of my apprehension. After one visit I feel I can put my trust in them and they understand my needs.

After seeing my old previous dentist for 30 years, he decided to retire, forcing me to find a new one. I'm very uncomfortable with dentists but am very happy with my decision to go to the Fielding dental centre. I found them professional, with the latest equipment, friendly, and understanding of my apprehension. After one visit I feel I can put my trust on them and they understand my needs.

Amazing Staff!
The staff at Dr. Fielding dental care were exactly what I was looking for in terms of how my teeth were handled. I have very bad anxiety and they were so understanding! Even one time when I got sick during the appointment, they were very caring and reassuring. I continued the appointment and wasn't fazed by the experience at all thanks to the help of the staff. I referred my family to go there who all have a strong fear of the dentist like many of us. I would recommend this dentistry to anyone in need of one in the area!

Going to the dentist can be a nerve racking experience for many patients. At this practice, however, every staff member from reception to hygienists to dentists take their time to explain ALL concerns or questions you may have- for them, it is obvious that no question or concern is ridiculous- they want to ensure that you feel comfortable, confident and informed about what is going on with your oral health.

As a new patient I am extremely happy. The office staff always greets me by my name, they ask how I'm doing and they go above and beyond to make me feel comfortable. Dr. Tom explains every procedure to me and always makes me feel at ease. I highly recommend Fielding Dental Healthcare

Met with Anita (Hygenist) and Ben (Dentist) this visit. It was a long one - full x-rays, cleaning, etc...
It could not have been a more positive experience overall. I was late getting there (I mixed up my appointment time) but they were still able to get me in right away and with absolutely no resistance. In fact, Ben was going to finish up my scaling himself if Anita's next patient showed up and she wasn't finished with me yet. Felt horrible for being late in the first place and then they give me VIP treatment on top of it all! This is a well oiled machine here! These folks should be commended for first rate service!

It's been a few years since I had been to the dentist. I knew I had a lot of work to be done. The staff is very friendly & upbeat. The decor is beautiful. Dr. Tom took the time to explain to me everything that needed to be done. Dr. Tom & his assistant explained what they were doing every step of the way. I still have more work to be done & have no reservations about going back to see Dr. Tom at Fielding Dental Healthcare. The work that has been done so far is amazing & have had many compliments on my new smile. Keep up the great customer service & dental work. Thanks so much. I'll see you all at my next appointment. Sue

Always a pleasure to visit the office. Everyone knows your name and is welcoming, procedures are always explained in great detail and the office set up is very modern, you can relax while in the great care of the staff.

James has a tough time with fillings and loud vocal cords. I was really happy with how the staff took care of him and made sure he was okay. They made a point to come see me to let me know he was okay and were fantastic.

I am a little disappointed that I need to now replace my crown ($1,500). April 14th when I still had 100% insurance coverage Dr Erica decided to put a filling in my existing crown (after root canal through the existing crown). The crown now broke and without any insurance coverage now I need to replace the crown. Too bad we didn't replace the crown in April.

I have already mentioned you to my Family, that your Dental Office was the best experience I have received yet. I say thank you to Dr. Tom, Nathalie & Lorraine, I will definitely recommend you to anyone. Have a wonderful day.

I love having Ria take care of me. I have very sensitive teeth and she always takes this in consideration when she's working with me! She's also very therapeutic!! This should be considered as an asset.

I love having Ria take care of me. I have very sensitive teeth and she always takes this in consideration when she's working with me! She's also very therapeutic!! This should be considered as an asset.

29 years ago I met a Team who's motto was "We cater to Cowards" That was me! Fielding Dental Healthcare took away my fear and have made me a very happy and comfortable patient. Thank you Dr. Dave & Dr. Erica and your whole Team for making my Dental experience so great. You are like family to me.

I was impressed and it's obvious you have an excellent business as all people I saw looked happy with the service and respect that was part of theirs and my own experience.
I hope this is useful for you

I always love seeing Dr. Erika and her team. They know me and I feel like they know what's going on with my life personally. I've never been comfortable with Dentists until I met Dr. Erika and Judy she's amazing!

Rick was extremely pleased with the care and efficiency of Anita. Anity was very thorough in her cleaning, polishing and scaling of Rick's teeth and we both really appreciate the care in Dr. Fielding's office. Thanks so much,
Helen and Rick.

I have been a patient for many years and have always felt valued and cared for. Dorothy has helped me through many of my dental issues over the years. I think she is one of the nicest, professional and knowledgeable people I have ever met. If I ever win a lottery, Dorothy is on my list of important people in my life! All of the staff are exceptionally kind and welcoming. I feel very fortunate to be one of your many patients.

I've always come here since I was a little girl. I love the staff, they are always smiling and sharing in conversation. Makes me feel just a little extra special, and my day a little brighter - just like my smile after a dentist cleaning.
An amazing dental experience every time.

I have been coming to Dr. Fielding since I was a child and have always had good experiences. I drive from Campbellville/Rockwood area and it is well worth the drive. Everyone is very polite and I always have great service.
Thank you again
Courtney :)

Dec 16, 2014

Fielding Dental Healthcare

— Linda J.
(Patient since Tue Nov 11 00:00:00 MST 2014)

They go out of their way to be upbeat and helpful and this is what you need in a dentist's office aside from getting one of them to have the procedure for you! lol!

As a therapist I know how important it is for people to really feel that the people providing care really want to help and that they clearly understand the issues at hand. When I come to your office I am especially impressed at how sensitive the staff are to the elderly and young children. Kudos to a service organization that makes people feel like people rather than an account number. A staff that from the moment you walk in the door greet you by name. Thank you for walking the talk.

Fielding Dental has always been a positive experience within our family members. The environment is welcoming, clean and attractively decorated, and office staff and dental professionals 100% dependable and knowledgeable in their areas of expertise. I highly recommend Fielding Dental for children, teens and adults. I guarantee you will never be disappointed.

We've been seeing Dr. Dave and his staff for over 25 years. I can't imagine going to another dental clinic. Even though we now live out of town, we definitely will NOT change dentists. We love Dr. Dave!