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Important Notices!

Alabama Department of Revenue - Office of Taxpayer Advocacy

Office of Taxpayer Advocacy

The
Office of Taxpayer Advocacy has been established to provide an avenue
of relief, to identify systemic problems, and to offer suggestions
for improvement in procedures.
It is a way to reinforce the Alabama Department of Revenue's commitment to
equitable and fair treatment. The Office of Taxpayer Advocacy in Alabama
is not designed to circumvent normal procedural channels in resolving tax
disputes, but rather to intercede on the taxpayer's behalf when normal departmental
processes break down.The
Office of Taxpayer Advocacy will provide an independent voice to work within
the structure and will intercede on the behalf of citizens.
Taxpayer grievances can be caused by a variety of reasons, i.e. lack of tax
knowledge, confusing or erroneous instructions or actions, or lack of response.

The Office of
Taxpayer Advocacy is designed to work through these problems to provide
a measure of relief to the constituent and also to identify reasons for
the problems and to suggest long-term, structural remedies. This
office only further serves to enhance the department's commitment to its
mission statement of providing fair and equitable treatment to all taxpayers.

Please visit the departments home page
for individual and business tax-related information. If you have specific
questions regarding your new business operation or activity, please contact
the department by clicking on the menu button labeled contact us,
located in the upper left-hand corner of the departments home page
and follow the instructions provided.

"The Alabama Department of Revenue will efficiently and effectively administer the revenue laws in an equitable, courteous and professional manner to fund governmental services for the citizens of Alabama."--Adopted September 5, 1996

This website, and the information contained within, is provided for general guidance only and is not intended to be an authoritative statement of law.
It does not contain all tax laws or rules. For further legal information, please consult the Code of Alabama or other appropriate legal resources.
For website technical comments or difficulties ONLY (NOT My Alabama Taxes), write to the Webmaster through the form on the Contact Us page. For general inquiries, visit the Contact Us page.
The Alabama Department of Revenue (ADOR) advises that if you receive an e-mail from someone claiming to represent the ADOR and seeking personal or financial information, do not reply. The Alabama Department of Revenue does not initiate taxpayer communications through e-mail. Taxpayers are strongly cautioned not to open any suspicious e-mails or open any links. Links or attachments contained in the suspicious e-mail could contain malicious code that would infect the taxpayers' computers. Do not open any attachments, do not click on any links, and most important of all, do not provide any personal or financial information such as bank account numbers, credit card PIN numbers, or account passwords.