Terms & Conditions

Dekitesjunction Returns / Warranty Policy

Our products are guaranteed to be free from defects in materials and workmanship.

Customers deserve the best quality kites at the best price with excellent service.

Items sold are non-refundable.

Warranty Extent :

If any item is found damaged due original manufacturing or due to shipment, as determine by Dekitesjunction, we will exchange that item for the same item, or with any available items of same equivalent price.

This warranty is only extend to defeats due to original manufacturing fault in material and workmanship.

For claiming of warranty, it will only be a one time claim, customer is encouraged to check the goods on the spot.

This Warranty is NULL and VOID if :

Damage caused by misuse, improper handling.

Wear and tear or caused by anything other than defects in material and workmanship.

Decolourisation caused by weather.

Accidents or alterations to the product.

Warranty procedure:

All exchange for damaged items must be made within 24 hours after your purchase.1) SMS your request to +6012-6727711 stanley Lee2) Send defect items No 46,Jalan Abadi 15 ,Taman Malim Jaya,75250 Melaka. for exchange3) Kindly return the item in original packaging