Does it show up on the ledger as "Settlement"? My short got liquidated, some of it forced, some of it merely far above where my stop was, and I don't seem to have anything on my ledger except for those liquidations at 11:30 and 11:31, then an interest payment. My balance certainly isn't any bigger....

Edit: Still nothing for me... Looking back through my order history it seems that it liquidated my short, then bought up a third of my stop buy set at 5.09 for 5.47 (because I didn't have enough margin since it liquidated wayyy above my stop), and subsequently liquidated that buy at 4.84? What exactly happened, and am I unlucky enough to not get any compensation for my liquidated short? I understand this was a big clusterfuck thanks to a huge, quick move and not really your fault, I'm just amazed that I lost 96% of my balance despite taking measures to cap my loss at ~25%.

Does it show up on the ledger as "Settlement"? My short got liquidated, some of it forced, some of it merely far above where my stop was, and I don't seem to have anything on my ledger except for those liquidations at 11:30 and 11:31, then an interest payment. My balance certainly isn't any bigger....

Edit: Still nothing for me... Looking back through my order history it seems that it liquidated my short, then bought up a third of my stop buy set at 5.09 for 5.47 (because I didn't have enough margin since it liquidated wayyy above my stop), and subsequently liquidated that buy at 4.84? What exactly happened, and am I unlucky enough to not get any compensation for my liquidated short? I understand this was a big clusterfuck thanks to a huge, quick move and not really your fault, I'm just amazed that I lost 96% of my balance despite taking measures to cap my loss at ~25%.

Zhoutong will claim that .30 slippage and having stop orders not execute properly is the "industry standard" according to his reply to me. This is looking more and more like Bitcoinica was out to just rip off there own customers by force liquidating using the spike/slippage as an excuse.

After 24hrs, $5.47 is yet to be seem again at bitcoinica. If the people aren't compensated properly for this, this is clearly an outright ripoff. I am personally in the process of gathering all the necessary information to show with a timeline of what happened within the timeframe of the spike and how they handled my orders to the public soon. This should shed some needed light into this matter. I encourage others to gather your own details and publish them here.

Does it show up on the ledger as "Settlement"? My short got liquidated, some of it forced, some of it merely far above where my stop was, and I don't seem to have anything on my ledger except for those liquidations at 11:30 and 11:31, then an interest payment. My balance certainly isn't any bigger....

Edit: Still nothing for me... Looking back through my order history it seems that it liquidated my short, then bought up a third of my stop buy set at 5.09 for 5.47 (because I didn't have enough margin since it liquidated wayyy above my stop), and subsequently liquidated that buy at 4.84? What exactly happened, and am I unlucky enough to not get any compensation for my liquidated short? I understand this was a big clusterfuck thanks to a huge, quick move and not really your fault, I'm just amazed that I lost 96% of my balance despite taking measures to cap my loss at ~25%.

Zhoutong will claim that .30 slippage and having stop orders not execute properly is the "industry standard" according to his reply to me. This is looking more and more like Bitcoinica was out to just rip off there own customers by force liquidating using the spike/slippage as an excuse.

After 24hrs, $5.47 is yet to be seem again at bitcoinica. If the people aren't compensated properly for this, this is clearly an outright ripoff. I am personally in the process of gathering all the necessary information to show with a timeline of what happened within the timeframe of the spike and how they handled my orders to the public soon. This should shed some needed light into this matter. I encourage others to gather your own details and publish them here.

I doubt he was trying to rip us off, unless hes planning to get out of the business soon. He's had too much negative press, and bad things happen (Linode theft) to think it wise to purposefully rip us off, he's probably just trying to avoid more financial pain. The market is quite small, so that sort of slippage is understandable. With that said, making excuses about industry standards is quite tilted when I dare say the industry standard includes having stop limits to help prevent such fiascoes. I'm definitely not happy with losing 96% of my money on there, but I will admit to being more leveraged than I should have been. Even still, had a not been leveraged I would still be pissed about a bullshit spread, and I probably still would have lost a good 50% of my money thanks to the general preposterousness of the spread and what not.

I'll try to detail what exactly happened to my positions once I have more time.

That's irrelevant. Mtgox never went below 4.85. If Zhou lost connectivity then he should pause trading! It's inexcusable to execute orders like this. Offering zero margin is more of an insult than a compensation.

Zhoutong will claim that .30 slippage and having stop orders not execute properly is the "industry standard" according to his reply to me.

Has anyone else contacted Zhou and gotten a response, or received a settlement? I sent Bitcoinica an email the other day and haven't received a response. I'd at least appreciate the courtesy of a "Suck it up, your moneys gone." Glad this happened before I put more money in.

Zhoutong will claim that .30 slippage and having stop orders not execute properly is the "industry standard" according to his reply to me.

Has anyone else contacted Zhou and gotten a response, or received a settlement? I sent Bitcoinica an email the other day and haven't received a response. I'd at least appreciate the courtesy of a "Suck it up, your moneys gone." Glad this happened before I put more money in.

I haven't received a response from my query, yet, which suggests they're either:

1. ignoring the problem hoping it goes away2. trying to figure out exactly what happened before salvaging their reputation

For me, my order history had status' that were just huge numbers, eg "232345623623456235235". It wasn't very clear "what happened" when zhou's glorious algorithms cleared one of my accounts of USD. In fact, very little is accounted for.

None of my stop losses executed, an hour before the actual increase in price.