Assigning Variables

Modified on: Tue, 2 Sep, 2014 at 3:41 PM

We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead

This feature is currently not available on Freshdesk Mint.

This feature is not available on the old Freshdesk.

Applicable plans

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You can define your own variables using Liquid and assign desired values to them. There are no data types in place for you to worry about. These can be used to provide simple, readable names that can be easily comprehended when come across later.Example:

{% assign helpdesk = 'Freshdesk' %}

{{ helpdesk }}

The statement above performs a straightforward assignment that displays “Freshdesk”. Yes - that’s about as creative as we’re willing to get on this one. You can also assign variables to be boolean, to be used with conditional statements later.