Conducting user interviews is an art. You need to build a rapport with the interviewee so that they become engaged in the conversation and share valuable information that will help in designing your product. If you do it right, they can provide you with deep insights essential in your work. Read more

The most productive engineers are the ones who always solve the right problem in the first place. Even though it might seem obvious at the surface, many experts make mistakes that send them in the wrong direction. What are these mistakes and how to avoid them? Read more

Building UX for a news mobile app raises many challenges. How do you design a platform predicated on massive amounts of literally ever-changing content? How do people read the news? How do humans process information best? The authors try to find answers to these questions through a UX case study on CNN’s application. Read more

Padding, also known as white space, is the empty space between and around individual elements of a page layout. It is a powerful tool that can help design the best possible user experience from a user interface perspective. There are many ways in which white space can improve the overall UX. What should you know about padding? Read more

Great set of lessons learned from Namrata Vadodaria, a Digital Product Designer at echo plans. Her perspective comes from starting off as a Brand Designer moving into User Interface Design, followed by Experience & Interaction design and finally designing for echo. She shared seven valuable tips from her personal experience. Read more

Starbucks mobile application allows users to pay for purchases, earn rewards, and order drinks in advance before reaching the store. How does it work in practice? Together with her team, Vichita Jienjitlert, HCI Grad student at the University of Maryland, conducted a usability study on the app. They identified 5 most critical issues and provided a corresponding list of recommendations.Read more

UX designers need to communicate design ideas and research findings to a range of audiences. For that purpose, they use deliverables, i.e. tangible records of work that has occurred. In this article, you will find the list of the most common deliverables produced by UX designers as they craft great experiences for users. Read more

Jordan Staniscia, Lead Product Designer at Instacard shares lessons learned from multiple attempts to design a single, re-usable design system for all of Instacart’s visuals, icons and interactions. Did the team eventually succeed? Read more

Design systems, pattern libraries, and style guides explained. What do they have in common and what makes them different? Once you get your head around the definitions, hierarchy and practical usage, it will be much easier to kick off with creating better products. Read more

Erica Virtue, Product Designer at Facebook shares lessons learned from designing an artificial intelligence-enabled experience for the world’s biggest social media platform. As she points out, designing with AI is just like designing anything else: “focus on people problems, test assumptions, and provide affordances for when things go wrong”. What else did she learn? Read more