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The staff (reception and bar) was super nice and very helpful.
At the beginning of our stay the pool was not open (malfunction). We when to complain that we had not been informed of that, the staff was very understanding and offered compensation for the days for which the pool was not open.

Stayed for two nights. Big comfortable room with modern design. Attentive staff. Located next to the Tiergarten park and Zoo, bust stop next to the hotel, train station at a 10 min walk. Wifi in the room not included but is free in the lounge. Didn´t try the food.

The hotel is comfortable, clean, nice rooms, good breakfast. The hotel info is misleading as it promises cable internet in the rooms, but does not mention the speed is 128K, which means it is not good for anything. Higher speed is for a cost.
The staff is not the most friendly, courteous not more. Still, a good choice for those looking for a high level hotel, well located, well connected to public transportation and excellent breakfast.

This hotel room is by far the most modern we stayed in. Tastefully decorated, and it has automated shower blinds, bathroom floor heating.
Location very close to the famous berlin Zoo, and only 15 mins walk from a major shopping strip.
The restaurant had really really good gourmet food.
The only complaint i have would be the night reception. Most staff were friendly and helpful, but the night receptionist, who also checked us in, was quite indifferent.
He didn't congratulate us, blinked, or did any favors when being told we are honeymooners.