About Us

Contact Us

Emerald Credit Union is here for our members 24 hours a
day, 7 days a week. We have two branch locations and a call center, FREE telephone, online
and mobile
access to your account information, and the largest surcharge-free ATM network in Ohio.

Call 24 - Automated Phone Line - 216-581-3166
Call 24 is our free 24/7 telephone access line where members can get
account balances, transaction histories, make transfers and more.

Emerald24 - Online & Mobile BankingEmerald24 is our free 24/7 internet access where members can get their
account balances, transaction histories, make transfers and sign up for
free online bill payer.

ATM Network
The MoneyPassŪ network of ATMs gives you more choices for your
money, and all are surcharge-free. The logo is highly visible on
many service station and convenience store ATMs, as well as
most US
Bank machines and more! Click
here to
find a MoneyPassŪ ATM near you.

The Alliance One network also provides our members with
surcharge-free ATM use. You may find Alliance One ATMs at most other
credit union locations, including our own Garfield Heights and Bedford
branch locations. Click
here to
find an Alliance One ATM near you.

E-Mail
You may contact a Member Service Representative via e-mail at
service@emeraldgcu.com.
For security purposes, make sure NOT to include any personal information, such as your
account number or social security number. Please allow up to
two (2) business days for a response to your email. Director
e-mail is processed monthly.