Requests within US purchase

We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including any return shipping costs.

Please note: Any provided shipping labels must be used within 15 days of purchase.

Requests from international purchase

We will take care of all quality-related issues with a FULL REFUND or REPLACEMENT. International shipping costs must be covered by the customer. If the item cannot be returned then we will offer a 50% REFUND.

For purchases made through other retailers:
Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.