Bad

During a particularly grueling period when I was establishing myself in car sales—eventually becoming Internet Manager for a major car dealer—I relied on a good friend of mine to help me through the treacherous ethical waters of my new-found profession. We all know that car dealers have... read more

August is usually one of the best months of the year for car dealers. Not so in August 2010. Car sales dropped a whopping 21 percent from sales a year ago. This resulted in... read moreSeptember 2, 2010 by L James Johnson0

It’s a lot easier to trade-in that old clunker taking up space in the driveway compared to selling it privately. The problem is you probably won’t get as much for it at a... read moreAugust 26, 2010 by L James Johnson0

I learned a lot as Internet Manager for a major car dealer. One of the biggest lessons was that customers are encouraged to go to sleep in the process of buying a car so the... read moreAugust 24, 2010 by L James Johnson0

When you think of cool cars, or just plain cool brands, it’s rare that a Kia pops to mind, as they have been a producer of largely staid automobiles for a couple of decades... read moreAugust 22, 2010 by Jon Druker0

If you were one of the many that headed to the movie theater to check out the new summer action movie “The Expendables”, packed full of explosions, killer fight... read moreAugust 17, 2010 by Anthony Alaniz0

“Old school” car dealers tend to use tired and worn out tricks to get their customers to pay more than they should or want to. One of their favorite tricks is to keep a... read moreJuly 25, 2010 by L James Johnson0

When car dealers evaluate your trade, they ask for the keys and registration. They need the keys to drive the car. They need the registration to make sure it’s current, and... read moreJuly 25, 2010 by L James Johnson0

Car dealers have a bad reputation for a good reason. During my dealership career in Internet Sales, I listened closely to my customer’s intense, even harsh opinions about... read moreJuly 25, 2010 by L James Johnson0

When I was Internet Manager for a major car dealer, the customers who got the best deals almost always focused on the selling price of the car, and not on monthly payments... read moreJuly 24, 2010 by L James Johnson0

This begins a series of articles on how to avoid a long list of tricks that car dealers use to get more money out of customers than they want to pay. As an ex-Internet... read moreJuly 19, 2010 by L James Johnson0

You know a heat wave when you are in the middle of one and so does your car. For you it means burning the backs of your legs on the vinyl seat, for your car it’s when... read moreJuly 6, 2010 by John DeCostanza0

When I was Internet Manager for a major car dealer, I made my living selling cars online. However, not once did I ask someone to buy a car sight unseen by wiring me money. It... read moreJuly 5, 2010 by L James Johnson0

How many times have you seen a police car, especially a Ford Crown Vic, not the Mercedes E-Class or BMW 5 Series you see over in Germany (lucky Polizei!) and thought... read moreJune 30, 2010 by Jon Druker0

The car buying process is one of the most stressful experiences a person will go through. Most of us only buy a handful of vehicles in our lifetime, making it difficult to... read moreJune 12, 2010 by L James Johnson0