Digilocker

Find the issues and solutions for Digilocker Website Not Working, Problems with Sign in, and Registering on the Digilocker Website.

DIGILOCKER WEBSITE PROBLEM – OFFICIAL PORTAL DOWN

Recently, the government came up with Digilocker Yojana and after the launch informed the people proudly about the scheme. But, as per sources, the concerned department hasn’t prepared accordingly. Due to which users are facing some issues with the site. Sometimes the page is opening, at times not. Clicking on the Registration and login pages is taking too much loading time. And, one of the saddest part is that problem haven’t been recovered yet.

Here we have found some of the common errors and causes of these issues that you should know related to this scheme.

DIGILOCKER HOME PAGE ERROR

The first ever problem is the loading of a homepage. Clicking on the website results in nothing, user sees loading sign for at least 5 minutes, and then suddenly an error appears which looks like this –

DIGILOCKER WEBSITE REGISTRATION/SIGN UP PROBLEM

Another problem is with Sign-up or registration process. If you are lucky enough to see the home page opened, you will face various other challenges. At the home page, when you will click on the sign-up option, it doesn’t open most of the time and gives the same error as mentioned prior.

Digilocker Site – Log in Error

One of the issues that many users came up with is while logging in. Even after entering the correct username and password, you will encounter Database error, which appears like this –

DIGILOCKER FORGET PASSWORD ERROR

We also witnessed the problem in resetting the password. While logging in, we missed the password and tried to reset it. Clicking on the option “Forget password” link will open up a page where you are asked to enter your Aadhaar card number, or you will also notice a link below that says to reset the password using the number if not connected with Aadhaar card. When we tried using that option, and to our surprise, it gives an error saying that the number is not registered.

The thing that struck the most is that we have previously logged in many times.

Fundamental Factor

It is a primary concern that any national service required extensive testing before going live. It is the job of technical people to make sure that everything goes fine. Also, being a govt. Portal one can’t expect such problems. These issues usually take place in a small site that uses cheap servers and bad coding.

Problems can arise anywhere anytime, but problem management is another thing. If the same error is on the website for more than 24 hours, it inevitably raises questions. So, it’s hardly bearable for people; all one can do is wait and see when the site starts working properly again.