Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen … (read more)

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen shot attached - a couple of weeks ago when they suddenly started auto playing and that solved the issue, but now I am back to square one. Even when I have ensured that the autoplay option is changed in the preferences section they are still auto-playing. Any suggestions please as this is driving me crazy!

Hi.
In Firefox 63 the option to never check for updates was removed. The release notes suggest to create a policies.json to disable updates. This does not result in simil… (read more)

Hi.

In Firefox 63 the option to never check for updates was removed. The release notes suggest to create a policies.json to disable updates. This does not result in similar behaviour! It does indeed stop the checks for updates, but it also disables the option of manually checking for updates. So this is not the same!

I'd like to know how I can disable the auto checking for updates, but keep the option to manually check and update.

I typically check for updates every few days, but I do not want Firefox to check automatically and/or install without my express permission. I seem to be left with renaming the policies file every time I want to check for updates. Cumbersome and very user unfriendly.

I would like to get back to the behaviour I have used for many years. To wit: I click on 'About Firefox' and I can see the version number without any checks or updates starting without my consent. I am presented with a button to check for updates. If I click it, I am presented with either a message stating I am up to date, or an option to update without it automatically doing so. And only if I then click to confirm that I indeed want to update, it starts downloading said update and installing it. This is what I want back please. How do I make that happen? Thanks.

I have a new Dell Inspiron 7373 released in October 2017 with 8th generation i7 and Intel 620 graphics...
This is a new problem from sometime around (before?) the release… (read more)

I have a new Dell Inspiron 7373 released in October 2017 with 8th generation i7 and Intel 620 graphics...

This is a new problem from sometime around (before?) the release of Quantum...

After some time using the browser, my laptop inevitably has a black screen of death (KSOD) issue where the device screen will not wake from display sleep (before the device enters sleep or hibernation) and the device must be shut off by holding the power button as the track pad or special key combinations do not work to wake the screen...

I have tried disabling hardware acceleration and uninstalling/reinstalling the Intel graphics driver (which is not testable for long since Windows Update re-installs it almost immediately, though I could try disabling wuauserv in the services manager...)

I also reinstalled Firefox and refreshed my profile, and tried running the browser in with the add-ons disabled...

In the past few days, the block video autoplay option is not working. It had been working properly for years. I have video autoplay turned off in about:config and the o… (read more)

In the past few days, the block video autoplay option is not working. It had been working properly for years. I have video autoplay turned off in about:config and the option to block autoplay is no longer available under the settings menu. What settings need to be changed to re-enable this in the update. This is extremely annoying.

I have had problems with streaming Channel 4 TV UK for many years. I could only get it to work on Windows.
Recently I have Dumped Window 10 - so slow - updates take all day.
I now am using Ubuntu 18.04 LTS (using Linux since 2009)

Channel 4 say they Do Not support Linux ?

I have tried to install Adobe Flash Player, but does not seam to work or download.
On Ch 4 web page I pressed Allow, but say that I should install Flash Player !

Please could anyone advice me what I can do, or what I have done wrong.

Despite the advice on this question on the forum, the sidebar appears whenever I open Firefox, regardless of whether it's set to display bookmarks, history, or synced tab… (read more)

Despite the advice on this question on the forum, the sidebar appears whenever I open Firefox, regardless of whether it's set to display bookmarks, history, or synced tabs. And the "Show Sidebars" icon is glued to my toolbar (the one with the URL & search fields). Whenever I go to Customize and drag it out of there to the Customize box, where the unused icons live, it reappears every time I close and reopen Firefox. BUG.

One piece of advice on the Forum from 8/8/18 says to "Right-click a bookmark and choose Properties, then check in the lower left corner for a checkbox to "Load this bookmark in the sidebar" and uncheck that box." I have no such checkbox on the bookmarks I've right-clicked, so I obviously can't uncheck it. Besides, this would require looking at every bookmark - grossly impractical.

The other advice on 8/8/18 also doesn't work. It says to rename or remove xulstore.json in the Firefox profile folder. Doing this makes Firefox open without remembering much of anything. This is going after a fly with a sledgehammer.

This should clearly be in Options. It is a constant annoyance to have to click the X on the sidebar every time I open Firefox.

I'm Trying to set the mailto function with Gmail in the application otpions . I clearly understand the procedure here https://support.mozilla.org/en-US/kb/change-program-… (read more)

I'm Trying to set the mailto function with Gmail in the application otpions . I clearly understand the procedure here https://support.mozilla.org/en-US/kb/change-program-used-open-email-links, but when I try to make my choice I'm Missing the use Yahoo or use gmail options as it is in the article. what I have as option is just , always ask, default app and other, which open me to other possible applications .
thanks
A.

I have no problem downloading pdf's with Chrome, and yet firefox won't allow me download pdf files. I have tired unchecking any all boxes that I can see to solve the prob… (read more)

I have no problem downloading pdf's with Chrome, and yet firefox won't allow me download pdf files. I have tired unchecking any all boxes that I can see to solve the problem, but no luck. Even with every new upgrade to firefox, the problem persists. Any thoughts?

this new sync thing has totally messed up all my computers, now I have all my bookmarks on every computer!!!! Fu%$.
It has taken me hours to get each of my computers back… (read more)

this new sync thing has totally messed up all my computers, now I have all my bookmarks on every computer!!!! Fu%$.
It has taken me hours to get each of my computers back to where I had them setup in bookmarks!!!! I only want certain bookmarks on certain computers, so this has been a horror to fix, how do I keep getting ALL bookmarks on ALL computers? I have each computer customized. Guess I'll have to delete my sync account, only way I know!
Thanks alot!!!!!!!!!!

Not even an exaggeration. It's only 9 pm and I've already submitted over 80 crashes for today alone.
For Hardware Acceleration, I've tried to disable and enable and disab… (read more)

Not even an exaggeration. It's only 9 pm and I've already submitted over 80 crashes for today alone.

For Hardware Acceleration, I've tried to disable and enable and disable it again with no change.
I tried to read around and turned on "Prevent accessibility services from accessing your browser" as well, hearing that some people have tried that with results.
I do not have an actively scanning antivirus running, nor firewall.
I had this issue before the upgrade to Quantum. I did a completely clean upgrade in hopes of fixing it, and I'm still having issues. Daily. It's been ongoing for several months at this point.

Here's some of the IDs of the last reports: 10 each.
Unsubmitted reports:

My employer has a certain setup, to login to the e-mail a password is needed, this is automatically filled in since we saved the password in firefox. This was setup this … (read more)

My employer has a certain setup, to login to the e-mail a password is needed, this is automatically filled in since we saved the password in firefox. This was setup this way to ensure employees don't need the password. In fact they're not allowed to know the password, however firefox has a show password option, which allows them to see the password anyway:S

Is there anyway for this setup to work? like hide the show saved password button orso? (employees use local accounts, aren't allowed to install anything etc, so just hiding that should be fine if I'm not mistaken)
Obviously a master password won't work, since they'll need to fill in the master password when they want to login to the mail, if they can do that, then they can also access the show password option.

Any help would be very much appreciated, basicly we want our employees to login to the mail, without them knowing the password.

I have had an issue with Firefox for a while now where it will randomly crash. It will completely close without warning and does not start back up afterward. Under the ta… (read more)

I have had an issue with Firefox for a while now where it will randomly crash. It will completely close without warning and does not start back up afterward. Under the tap Help and troubleshooting information, I pressed refresh Firefox and the issue didn't happen for almost a week. The crashing is random. In addition it changed my desired search engine from google to yahoo.