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Make sure to follow us on Instagram @littlepaperprints for any shop updates, sneak peaks, coupon codes and free giveaways! If you have any questions, please don't hesitate to message Little Paper Prints (see contact information) at anytime. All messages will be answered during business hours.

LPP Customer service business hours: Monday - Thursday: 9AM to 4PM EST.
All messages will be answered during these times!

Returns and exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Questions about your order?

Please if you have any problems with your order.

Returns and exchange details

Due to the nature of Little Paper Print products, there are no refunds or returns for any items within the Little Paper Prints shop. If you are dissatisfied with your order or specific item(s) within your order, please contact Little Paper Prints to discuss. All situations will be treated on a case-by-case bases.

Please note that Little Paper Prints is not responsible for any lost or stolen packages. Once your order is marked "shipped" it is then in the hands of the USPS (and out of the control of Little Paper Prints). For any problems regarding tracking you can take the tracking to your local post office and they can further assist you with any questions or problems regarding the retrieval of your order.

Payment

Orders are processed in the order they are received. If you would like to request a cancellation to your order it must be made PRIOR to shipping label created OR if not shipped, within 24 hours of placing the order since all items are made to order and will be in process after that time frame. After shipping label has been created or within 24 hours, the order cannot be cancelled or refunded.

Shipping

Little Paper Prints estimated processing for all orders is 1-2 weeks PRIOR to shipment. Thank you so much for your patience.

Please double check your shipping address prior to processing your order. Little Paper Prints is not responsible if your package is returned to us due to incorrect addresses or names on the package. If the package is returned to us, the buyer is responsible for all fees to re-ship package.

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ALL DOMESTIC USA ORDERS:
USA orders are shipped via USPS and have an estimated delivery of 3 - 8 BUSINESS days (AFTER processing period) depending on where you are located in the USA. Please note this does NOT include weekends or holidays. All domestic orders come standard with tracking that updates within 48-72 hours of shipment. The estimated delivery date on your tracking is an estimate, not a guaranteed date.

Once your order is marked "shipped" it is then in the hands of the USPS (and out of the control of Little Paper Prints). For any problems regarding tracking you can take the tracking to your local post office and they can further assist you with any questions or problems regarding the retrieval of your order.

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ALL INTERNATIONAL ORDERS:
International orders are shipped via USPS and have an estimated delivery of 7 - 20 BUSINESS days (after processing period). Please note this does NOT include weekends or US Holidays. Little Paper Prints is not responsible for any additional fees or charges that may be placed on your purchase such as taxes, custom fees, tariffs, etc. depending on your country of delivery. All international orders come standard with tracking that updates within 48-72 hours of shipment. The estimated delivery date on your tracking is an estimate, not a guaranteed date as we can not control customs holdings on any shipments.

Once your order is marked "shipped" it is then in the hands of the USPS (and out of the control of Little Paper Prints). For any problems regarding tracking you can take the tracking to your local post office and they can further assist you with any questions or problems regarding the retrieval of your order.

Additional policies and FAQs

COUPON CODES: Multiple coupon codes cannot be combined. Only one coupon code can be used per order/transaction in accordance with Etsy policy. No coupon codes can be placed when purchasing a Misfit Grab Bag. All coupon codes can only be applied to new orders and cannot be applied to past orders and to orders that have already been placed.

GIFTS: When orders are shipped, we do not include any invoices in shipped packages. We do not offer any gift wrapping nor note writing services. Currently, if a message/note is written to add for a gift, it will not be included with the order package.

COPYRIGHT: All photos, items, and designs are copyrighted by law. It is against the law to steal, use, or sell any Little Paper Prints items, exclusive designs, images and photos without receiving permission from Little Paper Prints, in writing. For any questions, please e-mail littlepaperprints [!at] gmail.com.