We cannot easily foresee how our society will develop, but some things are highly likely. We shall become more psychologically conscious and more skilful at regulating our emotions. Future generations will find it impossible to understand or excuse the current level of neglect.

You might think professionals in education, health and social care don't need to be taught about compassion. You might think compassion was what got them into their jobs. You might, in that case, have never been in a hospital, or a care home, or a school.