How to Lodge a Complaint Against Corruption to Central Vigilance Commission

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by

Rajesh Goyal

One of the missions of AllBankingSolutions.com is to
eradicate or at least put a check on corruption in Banking sector. I
am aware, it is impossible to root out corruption completely as it has
been deep rooted not only in banking but in Indian society as such.
However, that does not deter us to make an effort. I have tried to gather certain information, which is being placed
below, for those who wish to lodge a complaint against corruption in the banking
sector. I also know most of the people find it difficult to take
this step. However, this article is for those bold people who are
ready to take this head on and also those who sit on fence and do not lodge a
complaint in the absence of the readily available procedure for the same.

I myself have not worked at any time in Vigilance Department
and thus will need the help of other bankers for updatation of the details and
procedural guidelines in this respect. The suggestions can be sent at allbankingsolutions.com
or incorporated as Comments at the end of the article. Remember,
some of this information may be outdated as we have collected the data / names /
addresses from sources available at net.

We give below the list of CVOs at each Bank where initial
complaint of corruption can be lodged (as at the beginning of 2015):-

FAX : 011- 24651010/24651186

Email : cenvigil@nic.in

***

Project Vigeye is the platform through which
vigilance information flows freely through common
public, the government agencies and the vigilance
commission, making it possible to achieve a step
jump in improving the corruption index of the
nation.

You can send a
blank SMS or "VIGEYE" to
09223174440
to get an SMS containing the registration link in
your mobile.You
have to register first, before filing a complaint.
To check whether the system is working for you, you
can send a test complaint - mention "test" in the
complaint body and it will be ignored.

The important features of Project Vigeye are:

Citizens have multiple channels to air their grievances
and complaints to CVC
a) Through their mobile phones: by downloading the
mobile application from the CVC website. The complaints can
be better articulated with additional data like audio/
video/ photo evidence from their mobiles directly.
b) Through the internet: by filling up the complaint
form online they can attach audio/video/photo evidence.
c) Through telephone: help line have been setup

The entire complaint processing is done online, in
digital form, enabling fast and accurate processing of
complaints. The concerned CVO will interact with the
complainant directly over phone/email or in person, as the
case may be, to take it forward Status of the complaint is
communicated back to the complainant - the communication
loop becomes complete

The Government of India has authorized the
Central Vigilance Commission (CVC) as the Designated
Agency to receive written complaints for disclosure
on any allegation of corruption or misuse of office
and recommend appropriate action under the Public
Interest Disclosure & Protection of Informers (PIDPI)
Resolution, 2004. Accordingly, Commission had also
vide circular No.33/5/2004 dated 17/05/2004 issued
guidelines and public notice on the procedure to be
followed for filing whistle blower complaints under
PIDPI Resolution for protecting identity of
complainants/informers.

2. The Commission has noticed over the years that
many complainants claiming to be ‘Whistle Blowers’
do not conform to the procedures prescribed by the
Commission while filing the complaints to the
Commission under PIDPI Resolution. The Commission
would therefore emphasize the need for creating
greater awareness among the public including
employees of every Organization/Deptt. for lodging
whistle blower complaints. The Commission would
again suggest to all CVOs of Ministries/
Departments/PSUs/ Banks/ Insurance Companies/ Local
Authorities/Societies etc., to give wide publicity
to PIDPI Resolution and the guidelines issued by the
Commission through their website, especially
intranet of the Organization, Internal Journals,
publications and also organize
seminars/sensitizations etc. to inculcate greater
awareness so as to encourage the public especially
insiders to come forward and lodge/report
information of corrupt practices or misuse of office
in the respective Organizations/Departments to the
Central Vigilance Commission.

(J Vinod Kumar)
Officer on Special Duty

PUBLIC NOTICES

GOI Resolution on Public Interest
Disclosure and Protection of Informer

The Government of India has authorized the
Central Vigilance Commission (CVC) as the
‘Designated Agency’ to receive written complaints
for disclosure on any allegation of corruption or
misuse of office and recommend appropriate action.

2. The jurisdiction of the Commission in this
regard would be restricted to any employee of the
Central Government or of any corporation established
by or under any Central Act, government companies,
societies or local authorities owned or controlled
by the Central Government. Personnel employed by the
State Governments and activities of the State
Governments or its Corporations etc. will not come
under the purview of the Commission.

3. In this regard, the Commission, which will
accept such complaints, has the responsibility of
keeping the identity of the complainant secret.
Hence, it is informed to the general public that any
complaint, which is to be made under this resolution
should comply with the following aspects.

i) The complaint should be in a closed / secured
envelope.

ii) The envelope should be addressed to
Secretary, Central Vigilance Commission and should
be superscribed “Complaint under The Public Interest
Disclosure”. If the envelope is not superscribed and
closed, it will not be possible for the Commission
to protect the complainant under the above
resolution and the complaint will be dealt with as
per the normal complaint policy of the Commission.
The complainant should give his/her name and address
in the beginning or end of complaint or in an
attached letter.

iii) Commission will not entertain
anonymous/pseudonymous complaints.

iv) The text of the complaint should be carefully
drafted so as not to give any details or clue as to
his/her identity. However, the details of the
complaint should be specific and verifiable.

v) In order to protect identity of the person,
the Commission will not issue any acknowledgement
and the whistle-blowers are advised not to enter
into any further correspondence with the Commission
in their own interest. The Commission assures that,
subject to the facts of the case being verifiable,
it will take the necessary action, as provided under
the Government of India Resolution mentioned above.
If any further clarification is required, the
Commission will get in touch with the complainant.

4. The Commission can also take action against
complainants making motivated/vexatious complaints
under this Resolution.

5. A copy of detailed notification is available
on the web-site of the Commission http://www.cvc.nic.in.

Issued in Public Interest by the Central
Vigilance Commission, INA, Satarkta Bhawan, New
Delhi.

Secretary
Central Vigilance Commission

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