Ryder Truck Rental in Indianapolis, IN

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Tips & Advice

Is special insurance required for a rental moving truck?

Although special insurance isn’t always legally required for a moving truck, all auto insurance providers and moving specialists suggest you buy the special policy from the moving truck company. This is because most auto insurance policies have exclusions for covering vans and trucks over a certain size, and also because auto insurance will not cover the personal property inside a moving truck.

Who can drive the rental moving truck?

In order to drive a rented moving truck, a person must be on the rental agreement. Just as with rental cars, getting another driver put on your rental truck agreement may carry an additional fee per day.

Does moving truck rental cost include the cost for fuel?

Moving truck rental cost does not include the fuel cost. Make sure to find out from the rental company if there is anything to know about the type of gas the truck requires, as well as the location of the gas tank.

Are moving trucks required to stop at weigh stations?

The rules about moving trucks and weigh stations vary somewhat by state. Some states do not require trucks to stop if the occupants are doing a personal move, not commercial moves. Others require all commercial trucks to stop, regardless of what they’re calling. When in doubt, stop.

Are pets allowed in moving trucks?

Yes, pets are allowed in some moving trucks. However, all moving companies clearly state that renters should not put pets in the cargo area, and that pets should be in a transport carrier or properly harnessed for everyone’s safety. Moving truck rental companies all have clearly posted pet transport safety tips that you should review before moving day.

Can moving trucks accommodate child car seats?

Most moving truck companies discourage or don’t allow child seats in their trucks. There are a couple of exceptions that allow child seats. However, a major consideration beyond this is that each State Highway Safety Office has its own laws for child passenger safety, and many of them do not allow children to ride in moving trucks.

What happens if the moving truck breaks down?

If a moving truck breaks down, call the emergency number provided by the rental company. Most truck rental companies have a roadside assistance program that should activate and send someone to wherever you are within a few hours maximum. However, most technicians/mechanics are instructed to repair the vehicle, not tow it or assist with getting a replacement. These two solutions might be offered only after repair attempts have failed.

How far in advance should moving truck reservations be made?

Moving truck reservations should be made as soon as you know your move date. If it’s a peak time--i.e. before the start of a new school year--you’d be smart to reserve a couple months in advance. Do not wait until the week before the move, and definitely don’t assume you’ll be able to call and get a truck for the upcoming weekend.

Do moving truck rentals require a security deposit?

Moving truck rentals do not always require a security deposit if the renter is paying with a major credit card. Those that do require a deposit usually only ask for $100-150 on top of the cost of the rental.

What is the minimum age for renting a moving truck?

Renting a moving truck from some truck rental companies only requires you be 18 or older. However, others require renters to be 24, although certain locations might be flexible about this. Other truck rental agencies have an age requirement of 21. If you’re under 24 and you get rejected by one company, definitely look around for others, because there’s a 6-year range of minimum age rules.

Threw a pinion seal thought I was going to be down a couple of days but they got in and done in a few hours plus they steam cleaned all the oil that was on my under carriage. Everything was done with a smile and came in under what they quoted me.

Wonderful customer service! Ask for the manager for any issues she is great! Wouldn't go to any other location for moving\\storage needs. Fair prices and can honestly say I would pay more. the customer service we received went above and beyond glad we chose this location and went in while the manager was working!

Worst company ever doesn't call you back. We had this fool build us a truck 3 years ago and we have had nothing but problems we have spent thousands repairing the body lights fixing cracked welds etc. the best part was at the end of the build he tried to scam me for more money. Oh did I mention he was 3 moths late past the dead line he made. DO NOT USE THIS COMPANY

DO NOT TAKE YOUR TRUCK THERE!You will sit there all day and your truck will still not be fixed. They do not stand by their work; was there today and left not more than 20 miles and having the same issue. They told us if we bring the truck back, they would bill us again. They were supposed to test drive the truck and it was never done. Spent $475 in labor to put on a $.67 part, that should have taken no more than 30 minutes.I REPEAT, DO NOT TAKE YOUR YOUR TRUCK THERE!PS. They have a shuttle coming by regularly because it is not uncommon for you to spend a night or two there waiting for your truck.

Please do not call this number for an Indianapolis based company 702 area code is a Las Vegas area code. When searching for the actual number for this business I ran into a voice recording saying that the number has been disconnected. I'm almost 100 percent positive that this company no longer exists. Please do not call the number listed above. The number listed above is not the number of the moving company.

Rented a car for the weekend. It was horribly dirty inside and out , the hard to keep putting air in the tire. The steering wheel jerked and pulled. I won't be renting from budget again. I would have taken it back but had a funeral to go to and had no time to go rent from another rental company. We rented 2 cars and my brothers was the same his was full of dog hair and filthy. Most rental companies clean their cars before renting. Budget obviously does not. Yuck!

Dropped my rental off after hours after topping off tank a half a mile away and when I called to confirm all was OK, told me they had to add 2 gallons of gas at nearly $10 per gallon plus fee to do it!

We were moving our daughter's furniture down to Jasper, IN and needed a large truck...not huge, but bigger than a pull behind U-haul trailer. We checked the prices on-line and found Ryder to be the most economical for what we needed. They were so much less than U-haul that I was afraid it wouldn't actually be the price although I printed out a confirmation. The morning we went I just gave the counter guy the confirmation and he gave me the keys! It all worked great.