It's very important to us that you are happy with your order. We pride ourselves in providing excellent customer service which is why we have been in business for over 20 years.

Sometimes things get broken or don't show up on time, we understand this is frustrating and will do everything we can to get the problem resolved as fast as possible. There are NO ADDITIONAL charges if you are picking the item up from our warehouse location and we are glad to help you load the item. Please bring rope or tie downs to fasten the item securely, we DO NOT supply any.