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Friends Attending

Friends Attending

Description

Course overview:

This half day training enables delegates to reflect upon their own communication style, personal values and beliefs system, review how they currently communicate with patients and then we explore various approaches to adjust communication style relative to patients' needs.

The date on which the cancellation email/letter is received by First4Health Consultancy Services Ltd will be deemed as the date on which the request has been made.

The following charges apply if you wish to cancel your booking:

Notice Cancellation Fees: a) 29+ days before a course - No Charge b) 15 - 28 days before a course - 50% of the course fee c) 1 - 14 days before a course - 100% of the course fee.

In the unlikely event that a course has to be cancelled by First4Health Consultancy Services Ltd you will be entitled to a full refund, alternatively you may choose to attend the next available course date. First4Health Consultancy Services Ltd will not be held liable for any costs that might be incurred as a result of the cancellation if the course is cancelled more than 5 working days prior to the course date.

We are not able to make a refund for non-attendance.

Can I transfer my booking?

Transfer requests must be received in writing.

Once the transfer request has been received in writing, you will be required to choose a new course date from the list of open courses within 7 days where available.

The following charges apply if you wish to transfer your booking:

Notice Transfer Fees: a) 15+ days before a course - No Charge b) 8 - 14 days before a course - £30 c) 1 - 7 days before a course - 100% of the course fee.