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Ticketing

Friends of Falls Pre-Sale commences at 12pm local time Friday 31 August.
VISA Checkout Pre-Sale commences at 9am local time Monday 03 September.
General Sales commence 9am local time Thursday 06 September.

Is there a limit to how many tickets I can buy?

You can purchase up to 6 Festival Tickets and 6 Camping Tickets per transaction for the pre-sales and General Public onsale.
Please note, you will be unable to book more than 6 event tickets and 6 camping tickets per Ticketmaster account.

How long do I have to purchase a ticket?

There will be a time limit applied to all transactions as you progress through the ticket purchasing stages. Remember to keep an eye on the timer on your screen and move through the processing pages as quickly (but carefully) as possible. Hot tip to ensure you move through the purchase process quicker - create a Ticketmaster account prior to tickets going on sale!

To purchase tickets, you can create/sign in using a Ticketmaster account. It's a super quick process so you'll be fine!
Alternatively, if you already have a Ticketmaster account, we suggest getting the basics covered before tickets go on sale by logging in and checking your Ticketmaster account ahead of time. Remember to triple check your passwords, delivery address and billing information now, so you’re not facing any last-minute account updates when trying to process your order. Head to Ticketmaster.com.au now and log in to your account to get started.

Can I purchase tickets to two different events in the one transaction?

Sorry, it is not possible to purchase for multiple events in one transaction.

What is 'Ticket Forward'?

Once ticket suppression is lifted later in the year, ticket purchasers will be able to distribute their crew’s tickets by using Ticket Forward. Here’s how it works: http://www.ticketmaster.com.au/ticketforward

Will I need a Vehicle Pass?

Only Lorne or Byron Bay ticket holders will need a Vehicle Pass if they intend to drive to the show. Details on Vehicle Passes and on sale dates will be released later in the year.

What happens if I have a different ticket type to my friends?

You have to arrive together to camp together and you can only enter the festival on the day that your ticket is valid. You must also camp at your allocated location, although you can still visit your friend’s site. No space reservations are allowed. Make sure you set a meeting time and place in advance to catchup.

How do the wristbands work at the event?

Once your ticket is scanned at the gates you must hold on to it for additional scanning at the wristbanding stations. Once you’ve setup your campsite head to the wristbanding areas with your ID and ticket, here you will exchange this for a wristband that you must wear for the duration of the festival. There are no replacements for lost wristbands; the only way they can be removed is with scissors. Wristbands will not be replaced and cannot be transferred to friends.

Do I need a special code for the Visa Checkout Pre-Sale? Am I guaranteed tickets?

You don't need a code for the Visa Checkout Pre-Sale, all you need is a Visa Checkout Account. Tickets are NOT guaranteed, some ticket types may sell out faster than others – so get in quick to avoid disappointment.

Can I purchase different ticket types in one single transaction?

No sorry - you can only purchase up to 6 of the same Festival Ticket type per transaction (for Lorne and Byron you can also add up to 6 Camping Tickets). If you need to purchase two different Festival Ticket types, you will need to do so in separate transactions.

Are there passouts?

You may enter and exit the festival by shuttle bus as you like during gate hours, however you must keep your wristband on at all times to gain entrance back onto the site. Please note that you may only come and go by shuttle bus – all cars parked onsite must stay in place until the end of the festival.

General

We have released the nationally touring artists. We’re now working bookings which will be tailored specifically to each show.

What does a total fire ban mean?

Falls has a total fire ban imposed which means that we don’t allow any fire, fireworks, cookers, flares, sparklers, gas bottles, bbqs or the like. Anyone found with any of these items will be immediately ejected from the festival and issued with fines.

We will release the full set times in December, for now you can view the daily playing schedules on the line-up page.

How can I apply to play at Falls?

We don’t accept applications to play sorry. We do invite a lot of local acts each and every year; we have our ear to the ground. Positions with the triple j Unearthed slots will open later in the year.

Student information requests?

We don’t respond to student information requests sorry. Please have a good look around our website, we’re sure you will find all of your answers here.

Festival Time

I have prescriptive insulin/medicines that need to be stored/refrigerated?

You can drop these off with the staff at the Medical Centre in the Main Arena for safe storage.

What form of ID will I need at the festival?

You will need one of the following IDs on arrival and on your person throughout the entire event:
Current valid Australian driver’s license (with photo)
Current Passport
Government Issued Proof of Age Card
Victorian Keypass
International Driver’s License (must contain a photograph)

It’s big enough for your tent and some outdoor space, but you will be close to your neighbours. Overly elaborate campsites are discouraged, so you will be asked to downsize if you arrive with enough gear to re-create your lounge room.

Will there be?

Will there be wheelchair access?

Yes there is, however please keep in mind the east Coast events are remote farms so the terrain is sometimes uneven. For more information regarding special access arrangements, please email [email protected] and we will do everything we can to meet your needs. Please let us know which event you are attending and describe the level of care required.
Once onsite, please inform gate staff of your requirements and you will be directed to the most suitable event and camping areas.

Will there be ATM’s onsite?

Yes, we do have cash out facilities but we also suggest that you bring a little ca$h with you. Small transaction fees will apply.

Will there be vegetarian, vegan and gf options?

Of course. There will be a smorgasbord of vegetarian, vegan and gluten-free options available.

Will there be security and police?

There will be security and police presence at all shows throughout the festival grounds.

Are there toilets and showers in the campgrounds?

Yes, we have plenty of toilets and showers in the campgrounds that are serviced throughout the festival.