FREE standard courier delivery for your order with every purchase of SGD $80 in the same order.

Parcels are mailed out within 1 - 2 working day.

Delivery period is estimated to be within 1 - 3 working days after dispatch from the merchant's warehouse.

EXCHANGES

1) Sizing exchanges are allowed for regular priced items. Exchanges are not accepted for the following: orders made with promotional codes, store credits, sale/flash sale items and non-clothing items such as accessories and bags.

2) Kindly email hello@shopperboard.com within 7 working days of receiving the item(s) specifying the order number and the sizing you wish to exchange for. An exchange will be facilitated if stocks are available. In the event that stocks are no longer available, ShopperBoard credits will be issued.

3) All exchanges must be done via mailing and items must be mailed back within 7 working days via a trackable source (courier/registered mail). Postage will be borne by the customer. The merchant will not be responsible for parcels lost in transit.

4) All exchange items must be in their original condition, unwashed and unworn with the tag intact should it come with it. Items which do not fulfil these criteria will be duly rejected.

RETURNS

1) The merchant accepts returns for regular priced items. Returns are not accepted for the following: orders made with promotional codes, store credits, sale/flash sale items and non-clothing items such as accessories and bags.

2) Kindly email hello@shopperboard.com within 7 working days of receiving the item(s) specifying the order number and the item(s) you wish to return.

3) All returns must be done via mailing and items must be mailed back within 7 working days via a trackable source (courier/registered mail). Postage will be borne by the customer. The merchant will not be responsible for parcels lost in transit.

4) All return items must be in their original condition, unwashed and unworn with the tag intact should it come with it. Items which do not fulfil these criteria will be rejected duly.

5) Upon receiving the return item(s), ShopperBoard credit will be issued to you.

6) Returns of sale/flash sale items are strictly not allowed.

The following reasons will not be considered for exchange/return:

1) Deliberate damage of the item in order to make item eligible for exchange.

2) Defects which are caused/appear after washing and handling by the customer.

3) If apparel care tag is no longer attached to the apparel, regardless of reason.

*Whether an item is eligible for an exchange/return will be determined based on discretion by the staff of Wardrobe Of Joy.

DEFECTS

1) The merchant sincerely apologises if you have received a defective item. Kindly email hello@shopperboard.com within 7 working days of receiving the item(s). Email must include snapshots of the area of defect clearly.

2) If the defected item is still in stock, a replacement piece will be sent out together with a stamped envelope for the return of the defective piece. Customers will be required to mail the defected piece out to us within 7 working days. In the event whereby the defected item is out of stock, ShopperBoard credits/refunds may be issued. The refund will only be done if the item is being returned back to the merchant. Meetups will strictly not be adhered to for exchanges and returns.

As the apparels are mass manufactured, the following are not considered manufacturing defects:

Measurements varying 0.5 to 1 inches from the stated measurements. Measurements stated are measured to the best accuracy.

Colours shown may deviate slightly on different screens as different tech devices have different colour resolutions. As such, colours may be portrayed with slight differences to the human eye (and under different lighting)

Items with slight imperfections (loose threads, small dotted stains on fabric, small stains on lining etc) which do not affect the overall appearance of the item.