I'm a total newbie but happy to follow directions for any solutions proposed.Facts:

I had a 2Tb Linksys (Cisco) Media Hub NAS (NMH400 Series) that my 18 month old son knocked over and since then have not been able to access data on the removable HDD.

Today, I went into a computer shop looking for a device that could read my HDD. As it is removable, I figured I just need to slot it into something else on the assumption that the Cisco device itself was damaged and not the HDD from the knock.

I was advised to buy a Buffalo Linkstation Live (2Tb) and replace the HDD when I got home.

Did the above but NasNavigator2 does not recognise any drives.

I'm sure there is something that can be done to read this drive given the equipment I have but can't figure it out myself.

I'm not a techie but can follow instructions and have the patience to learn.

If anyone has an answer (or even a link where steps in the right direction might be found) I would be very grateful for the help.

Sorry to say that, but a drop will most likely NOT kill the boxbut the disk.If the disk was running while the box dropped, the chancesare extremely low, the disk was NOT damaged.Do NOT use a Linkstation to check the disk, take a ordinaryPC.Connect the disk directly to the PC, after you disconnectedall other disks. Then start the PC using a Linux system rescuecd (search for exactly this term) and try to recover as muchdata as possible.Alternatively, get the disk check application of the diskmanufacturer and look what this tool can get out of your disk.But always be prepared to say a last goodbye to your data.

_________________Please do not use private mail (PN/M) to ask questions. Use the proper forum instead. (me)

If there is no verified backup of a dataset, the dataset, by definition, is unimportant. (c't 2012)

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