When surveyed practices were asked, “[Have you] implemented changes in the last 2 years to reduce stress for cats?”… 24% said, “No, but we intend to,” and 35% said, “No we do not intend to.” That’s a total of 59% who hadn’t implemented changes to reduce stress — a major barrier to visits.

In addition, when asked, “Has [the] staff been trained to make cat visit less stressful?”… 31% of the survey participants said No.