Bridget McDonald’s daughters have hired lawyers to investigate and make a civil claim over the “despicable” abuse at The Ridings care home in Castle Vale.

Hudgell Solicitors said serious questions remained unanswered following a police investigation and the sacking of the two carers involved.

Look - Bridget McDonald's treatment at The Ridings care home

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Mrs McDonald, who suffers from Korsakoff’s syndrome, a form of Alzheimer’s that can cause short-term memory loss, disorientation and confusion, was labelled a “tramp” by carer Rachel Pritchard in secret camera footage.

Another member of staff, Adam Hunt, was filmed poking the 68-year-old and demanding she stood up straight.

He told her: “Next time I call you, don’t f****** ignore me. Are we clear?”

In another clip, he ripped off her bedsheets and demanded: “Get out of bed!”

The pair were sacked after bosses viewed the footage and Hunt was also given a caution for common assault by West Midlands Police.

But Rosamund Rhodes-Kemp, a specialist in cases involving care of the elderly, said more needed to be done.

“The danger is that, as the police have done their investigation and the home has sacked the two members of staff, this despicable treatment could soon be considered water under the bridge.

“That can’t be allowed to happen.

“People must be held accountable and lessons must be learned.

“Serious questions have to be asked as to how and why this treatment was allowed to happen.”

The footage was recorded when Mrs McDonald’s daughter Rachael became suspicious after her mother’s behaviour changed at the start of this year.

She placed a hidden camera in the guise of a bedside clock in her mother’s room.

The Disclosure Barring Service (DBS), a national body which prevents unsuitable people from working with vulnerable people, has been notified of the incident.

But the pensioner’s family have decided not to move her out of the home and said most of the staff were “wonderful”.

A spokesman for The Ridings, which is owned by Dukeries Heath Care, said it was “currently reviewing all safeguarding procedures to ensure they remain robust, and that all staff have clearance from the DBS before being employed”.