BlackBerry Bold 9930/ 9900; Stuck at the Software Update Screen. Virtually all technological devices fall victim to an occasional frozen screen because they run on an operating system software that can hiccup stop working for many. Simply follow the instructions. While this is an official release, remember to use caution when updating your device.

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The lightning bolt symbol on your Nokia Lumia means that your Windows Phone is unresponsive or stops working correctly. This issue may be shown as when you start your phone, it gets stuck and does not turn on all the way. Please be advised the BlackBerry Support Community Device Forums have closed and the BlackBerry Developer Support Forums. BlackBerry Radar; Software Update Management;.