Help - Shipping

We offer free shipping on all domestic orders over $30. For all orders under $30, a shipping fee of $10 will be charged.

Domestic orders with perfumes will be sent out using Road Only Transport via Australia Post and delivery will take between 2-6 business days. Your signature will be requested upon delivery.

All other domestic orders will be sent out using Australia Post via the eParcel Express Post network. Express Post guarantees next business day delivery for all metropolitan areas in Australia. For regional areas, delivery will take between 2-3 business days. Your signature will be requested upon delivery.

RATES - INTERNATIONAL DELIVERY

For international shipping, we offer two flat rate shipping options:For $25, orders will be sent out using Australia Post Pack and Track with tracking numbers provided. Tracking is available on the Australia Post website. Delivery of your order may take 3-14 days.

For $50, orders will be sent out using DHL Express. Delivery of your order will take 1-3 working days. Full tracking is provided from the DHL website.

You may be responsible for import and/or customs duties on your order and will be responsible for paying these duties to release your order from customs upon arrival.

WELCOME TO INCU

Incu is a retail destination, a considered curation of product from around the world, a community and a culture representing fashion, innovation and lifestyle.