Tracking FAQs

1. Why I can’t track my parcel?Please confirm whether you enter the right tracking number and choose the right tracking website. If all are correct, please write to us: cs@piscifun.com

2. Everything is right, why can't I find information about my parcel?Usually, the information has not been updated by the shipping company. Please track your parcel after 3-5 days from your order shipped date.

3. What should I do if I did not get the parcel after a long time?If you have not received your parcel 30 days after the shipping date, please Email to us:cs@piscifun.com we will help you to track the parcel.