Avaya Solutions

Avaya unified communication and
collaboration solutions

With a 21 year old partnership and a peerless combination of Avaya technology and highly-skilled pool of Avaya-certified engineers, Servion helps enterprises to improve the way they work, making people more productive, processes more flexible and customers more satisfied.

Solutions for unified collaboration on Avaya technology

Servion can stitch together the right collaboration solution on Avaya technology. With its exhaustive technology know-how and 21 years of Customer Experience history Servion can bring together a range of collaboration and conferencing solutions to help your enterprise to get the most of your investments and teams.

Offerings

Based on industry best practices and knowledge from powering over 10 billion customer interactions every year, Servion offers an array of offerings that fit every need of contact centers.

Video & Conferencing

Solutions that make geographic boundaries irrelevant and participants feel as if they are in the same room with capabilities to collaborate on documents, spreadsheets, and more.
Avaya Aura® Conferencing
Avaya Scopia® Desktop and Mobile Applications
Avaya Scopia® Video Conferencing Infrastructure
Avaya Scopia® XT Video Conferencing

Support Services

With digital channels reshaping customer expectations, contact centers are under pressure to deliver flawless customer experience in accordance with their brand promise. The need of the hour is a fully-integrated solution that can unify, design and set the tempo for the quality of customer experience.

Professional Services

Servion’s professional services design solutions ranging from simple integrations to optimizing complex self-service applications. Through both consulting and implementation, our services enable customers to realize the full potential of their investments. Our team will enable enterprises to stay on top of your technology priorities – pre & post implementation –

Value-Added White Label Services

Communication & Messaging

These solutions help enterprises to build an integrated collaboration environment of voice, video, data, and web that can be accessed in the office or on the go.
Avaya Aura® Messaging
Avaya Communicator
Multimedia Messaging

Custom Application Development

Servion works closely with customers to understand and develop customized applications that meet specific business objectives. Application developers leverage their deep domain expertise and their technology expertise to develop solutions that reduce time to market and are cost effective. Servion can help design custom solutions ranging from simple integrations to