A new DSM aimed at boosting Data security (new Security advisor, AppArmour and digital signature for packages...), increasing business productivity (new Proxy Server, IPv6 support, NFS VAAI...), creating a more integrated private cloud (Windows ACL support in Cloud Station, support for OneDrive, Box and hubic in Cloud Sync as well as cloud backup to Microsoft Azure...), and providing flexible collaboration tools with Note Station/DS note and Public link sharing in all key multimedia packages

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I've submitted a Service Ticket to Synology.. That was 8 Days ago.. Seems like they do not like me..

My DS213+'s blue LED is not stopping to blink, after updating to the latest firmware. My NAS is unresponsive (no ping, telnet, ssh). Pressing the Reset Button as described in the helppages, isn't working either.
Needless to say my Synology Assistant isn't able to find my ds213+...
I was suspecting it lost it's IP settings and switched to DHCP. Nothing in the pool =/ it's just not being able to boot again.

Did anybody else experience this issue after updating to 5.1-5004? I feel left alone.. the synology support is ignoring my ticket, and i desperately need my data.