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FAQ

Find the answer to any question

Can we customise Instavia?

Instavia can look and feel as your own mobile app but thats something we do only for enterprise customers. Instavia's enterprise team will take care of the customizations for our clients. Please use the contact form below to get in touch and to get a quote.

Do you mediate payments?

No! We do not mediate payments. We work with payment gateways, they do the heavy lifting. The money that your customers pay are directly transfered to your accounts.

Do you keep credit card information

No! We don't keep any credit card information. We outsourced the credit card payment service to our payment gateways.

How secure is Instavia?

Instavia runs on google cloud and uses google's security products. Your data is protected and kept secure at all times.

Can we see uptime stats?

Instavia runs on google cloud with 99.99% uptime and is accessible 24/7. You can also follow our
status page
for any downtime alerts.

Let’s get in touch.

If you have more questions or need to contact us, click the button below
or send a mail to
hello@instavia.com

Our support team usually responds within a couple of hours,
but they promise to get back to you within 48h no matter what.