Ah, the mysterious Bounce Rate. Here’s the official definition from Google Analytics: Bounce rate is the percentage of visits that go only one page before exiting a site. In other words, the percentage of visitors who came, looked at one page, and left. Read more

Facebook's Graph Search creates real business value for likes and check-ins on the social media site, according to Clara Shih at Advertising Age. Graph Search provides results to users based on their friends' preferences, which is likely to carry significant weight with searchers as studies indicate that friends' endorsements are highly influential in decision making. Read more

If you're looking to brainstorm ideas for new content then a good place to start is by monitoring trending topics online. If you want to capture the attention of a larger audience, writing a blog post about a popular trending topic can give your website a huge traffic boost. Read more

The BC SPCA has dealt with Smartt for over 10 years. We use an Internet-based shelter management system so Internet stability is extremely important to us. Their customer service and support continues to be incredible. We would highly recommend Smartt to anyone.