Early on in your career you probably learned – like me – to “always come with solutions, not problems.” This is sound advice, but in my work with top executives I see how often it is taken to an extreme that renders it ineffective and…

By now, you’ve likely given the gift of feedback to your direct reports. Don’t forget that you can also receive the gift of feedback from those you work with! Gathering 360 feedback is actually the starting point of my coaching engagements as it gives direction…

The idea of feedback all too often stirs up a range of negative feelings, whether you are giving it or receiving it. When I was a young consultant at McKinsey, my first feedback experience left me disappointed when I was told I had ‘development areas,’…

Many of us like being in control of the room, showing that we have all the answers and proving we are right. Time and again I find myself asking a question and then continuing with “because I think we should…” It’s natural. After all, you…