Classes vs. Characters in MMO Games: What Works Best?

Classes or Characters in online games – which one works best and what is your choice? We know just how different these can play out in a game and how they determine the development of a title – for example, in Vindictus and Dragon Nest we get characters (gender-locked), while in most MMO games such as Skyforge and TERA you're limited to a class.

Mmo is a generalization that covers a wide range of different online games.
Mmorpg with gender lock or characters is a turn off that should not exist. Tera’s new class, that brawler chick has some nice skills and i’ll never use them because i don’t play girls in a mmorpg that i’m serios about. To me gender lock is laziness.
Moba’s like dota or lol are based on characters so there’s no other way.
Fps works just fine without characters, but having them i think it makes it more interesting. That’s my oppinion.

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Relincha

In an mmorpg, you should be able to create and play your own character as freely as possible. It’s one of the most attractive points of the genre – it’s a character you created, and thus can more easily identify with. Genderlocking classes (mainly looking at you, TERA) isn’t so great, but it’s bearable; using pre-defined characters workss if you either build a strong story around them or just neglect the story altogether for some great gameplay (either way, some people loathe having to play a set character and that’s a risk developers need to take into account).
Overall, freedom to create your character and costumize them is a priority to me.