My client received her gift today and was very happy with your package! Thank you very much. - ALEXANDER MAIR, Australia

You folks delivered amazingly close to Christmas on zero lead time. I'm really curious as to how you made that work. - Barry Newton, United States

Thank you very much for your service and support. Been a pleasure, will not hesitate to recommend you to my friends and family. Thank you for taking the extra effort to ensure this short notice requirement was met - Amit D, India

Thank you giftsnideas.com team for fast, execellence and reliable serives. - Mahmoud ELRAYAH, United Arab Emirates

My item is deliver.thank you so much. i will be buy items in your company onliline in future. - DIVAL J GANDHI, India

Thank you for your promt assistance in this matter and for working to resolve it in a timely manner. I look forward to dealing with you. - Zohra Cincotta, United States

Thanks very much informing me of the arrival of our order. I greatly appreciate it. - Paul Nankivell, Australia

We will deliver your order in 3 working days if we receive your order before 12 Noon (time in malaysia) Monday through Saturday.

The orders placed within the cut off time will take 3 days to be delivered.

If we receive the order after that, we will ship it on the day and it will be delivered within the next 3 working days.

If the recipient cannot be reached, we will deliver the gift to a neighbor.

Your order would be processed based on the success of charging your credit card.

The cut off times refer to the recipient's time zone

Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage. Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.

If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.

Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.

Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

At Giftsnideas, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

Product Not Delivered.

Mismatch of the Delivered Product with description on the website.

Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

Complaint Process:

At Giftsnideas, we make every effort to ensure that customer support resolve the customer issues fast and impeccable. Customer can raise their Complaints by sending email to customerservice@giftsnideas.com within 30 days from the delivery date. In case of any delivery issues,
we request customers to send photos of the product's received and Order details.

Refund process in 3 easy Steps:

Customer should raise a Refund request within 30 days from the delivered date.

After verifying all the order information, we process the request for cancellation.

Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.(Does not include Saturdays, Sundays and Holidays).

Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.

Thank you so much for sending my gift before Christmas! This was my first time to do online shopping and i never regret trusting Giftsnideas. Excellent Service!. Will surely come back.
- REYLOZEL DE OCAMPO, Philippines

Thank you giftsnideas.com team for fast, execellence and reliable serives. - Mahmoud ELRAYAH, United Arab Emirates

Thanks a tonne for your service and very prompt delivey. You have made my friend very happy - Renuel Santiago Sanchez, Chile

Thanks for the confirmation and the fantastic service. I spoke to my sister this morning and she said the flowers are beautiful. - Katherine D Griffin, United States

Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. - Li Yan, India

I would like to thank you all for the good service and assistance provided to me during the placing of this order. Overall I had a good experience with Gifts n Ideas. Keep up the good service! - Annette Rodrigues, United States

Thanks very much informing me of the arrival of our order. I greatly appreciate it. - Paul Nankivell, Australia

Security Policy

Your safety is guaranteed because Giftsnideas.com uses a high grade 256 bit encryption to encrypt your information before transmitting over the Internet. This encryption makes it very secure by preventing anyone from hi-jacking your important details.