Although I did not end up purchasing from Palace Auto, Rob the
owner, was extremely courteous and honest. A pleasure to
work with. If you are purchasing a vehicle in the Bay Area , I
would highly suggest working with this dealership.

A very good experience. Sandon was most helpful in
arranging for a spur-of-the-moment test drive of the vehicle. A
very helpful, no-pressure atmosphere, where all were
primarily interested in helping me find what I was looking for
in a car. Even though I didn't but the car I tested, I will not
hesitate to return to Palace Auto to continue my search.

Rob, the owner of the dealer is one of the few honest car dealers in
the business. Purchased an Audi from him after working out a great
deal over email. But this is where Rob really shined: During the test
drive (mind you I traveled more than 400 miles to get to his dealer) the
check engine light came on. Rob was very honest about the ordeal
and his tech Tod, was such a pleasure to talk to. The check engine
issue came out to be for a major repair that unfortunately the
mechanics had not caught after Rob had purchased the car. Instead of
leaving me stranded 400+ miles from home, he said "I have to do the
right thing" and that he did. We worked out the issue to where I drove
home with the car knowing very well that Rob would not go back on
his word. And he didn't. The repairs were handled after a mutual
agreement was reached between us and I am a happy
customer.Therefore, Therefore, I would highly recommend Rob and
Naomi and the crew to all of my friends. I will be coming back her for
next car. P.S. Rob knows his cars too. So it helps to buy from
someone who actually knows his product.

Old Dealer Reviews

Rob responded via phone and email. He was very prompt. Right now, I am saving up for a purchase. Hopefully soon with Palace. Great selection, good looking cars, great website easy to navigate and answer any questions.

Trusting a dealer is usualy very tough to do but at palace auto center
I had no problem. The reveiws helped me a lot but still I wanted to
experiment it in person. Rob and his wife naomi are fantastic with
customers.you don't feel you are buying a car from a used car
dealer. I bought a 07, bmw 55oi from them I love this car. Very very
clean spotless, I drove from fresno late sfternoon they stayed open
for me & another customer, after a short time I drove back with my
incredible fast 550i bemmer.Buy from palace auto center only in bay
area! They have the best service, best product and the best people to
work with.don't waist your time elsewhere.

I would highly recommend this dealer for future prospects. Rob was very accomodating and made sure that the deal was fair and good every step of the way. When an issue arose, he made sure to take care of the situation. He was also readily available by phone to answer any questions I had.

Great experience - Nice show room with several reasonably priced cars, I
purchased an Audi A4 Avant from Rob, he was really friendly and
professional, did not push and gave me a fair deal! I would purchase from
here again!