Craig addressed the incident during a news conference Thursday and said the officer who posted the video has been on the force for 18½ years and reached the rank of corporal.

In response to what Craig called a "racially insensitive post," the officer has been reassigned from Detroit's 6th Precinct and the department is moving to demote him.

Craig said the officer will not have contact with the public and that his partner is also under investigation.

"Many times when I have to talk about office misconduct, whether it's criminal or not criminal, I always say, 'I'm troubled.' I always say it's not reflective of this police department," Craig said. "Not troubled, not disappointed, I am angry."

The chief also expressed concern that the woman in the video was walking during "one of the colder days in Detroit."

He confirmed that the traffic stop was made because of expired registration, and the officer had the lawful right to tow the vehicle, but he added that he is troubled by what happened after.

"The officer makes the bad decision to make a Snapchat post, and in it ... it has, 'Bye, Felicia,' and that's derogatory and that's not what we expect of our police officers," he said. "And then on top of that, she's walking ... very cold night, it's dark and now in my view, she's in harm's way."

Craig added that they have since learned from body camera footage that an offer was made to escort the woman home — she lives roughly a block away from the stop — but she refused.

The woman in the video has since been identified as Ariel Moore, who spoke to WXYZ-TV with her mother, Monique Mobley.

"I've never had this happen to me in my life, so I'm kind of shocked. Don't really know how to feel right now, still trying to take it in," Moore told the station.

Mobley denounced the video.

"What they put on there, that's racist, like they demeaning my child for no reason," Mobley said to WXYZ-TV.

Craig told media on Thursday that he has since called Mobley and expressed his concern over how her daughter was treated. He added that the police department will be waiving the car's towing fees, and the vehicle is now available for release.

"That could have been my daughter, that could have been my sister. It doesn't matter it could have been anyone's sister," he said.

Craig also announced that former Assistant U.S. Attorney Christopher Graveline will be serving as the new director of the professional standards section and constitutional policing unit for the department.

It's not the first incident of a Detroit police officer getting into trouble for a Snapchat post.

In September, the department fired an officer and opened an investigation into his conduct after a picture he posted to Snapchat with a racially-charged message went viral.