Responding to Ransomware Attacks: Critical Elements

A Canadian home healthcare provider says it was able to recover from a recent ransomware attack without paying a ransom but had to revert to manual processes for several days during the mitigation process. The incident illustrates the value of being well prepared to deal with cyberattacks.

VON Canada, the Victorian Order of Nurses - which claims to be Canada's largest national, not-for-profit home and community care organization - says a ransomware incident that started on Sept. 1 resulted in a systemwide outage.