What to do if you forget your password

If you have forgotten your NAB Internet Banking password or have entered it incorrectly 3 times when logging in, you will need to re-register. Your NAB Internet Banking Password cannot be reset or reactivated as no-one knows it but you.

If you are...

To re-register...

registered for SMS Security (you will not need a Telephone Banking password)

Note: If you have provided us with your mobile number previously you can elect to register for Internet Banking using a one time SMS security code. Just click on your mobile number located beneath the Telephone Banking or temporary password field and we’ll send you a security code to register for Internet Banking.

If you need help, please contact NAB Internet Banking Support Team on 1300 651 656.