Photo Coasters FAQ

Photo Coasters FAQ

Q: Can you turn any photograph or artwork into a Photo Coaster?

A: Yes we can turn any photo or image into wooden drinks coastes, providing that the image is your own, or you have
permission of the copyright owner.

Q: Does the image size & shape matter

A: Yes, our square photo coasters are 90x90mm, and our round coasters are 90mm, so your image needs to be

of shape that will fit onto a square or round item.

For instance, if you send a rectangular image, we will have to make this into a square image either by cropping, or adding background colour. If you don’t mind this, then we can work with any shaped image, but we will need to soeak to you first to ensure you’re going to be happy with the result.

If you are unsure about the shape of your images, please telephone us on 01625 876618, and one of our professional designers will be able to offer you assistance.

Q: What file size do I need to send?

A: Usually The bigger the better, however coasters are relatively small so most image sizes are OK. If we think your image is too small or will look low quality for any reason, we will contact you prior to starting the work.

If you’re unsure, just give us a call on 01625 876618.

Q: What are the photo coasters made out of?

A: Our coasters are laser cut, from HDF, high density fibreboard.

HDF – High Density Fibreboard is denser, and harder than the more
commonly known “MDF” and HDF is the highest quality engineered wood
product available. HDF is made by bonding a high density of dry wood
fibres together using polymer resin. What this means to you – is that
our coasters are made superior quality materials, meaning that
your fantastic looking photo jigsaw gift isn’t going to damage easily,
leaving the recipient dissapointed with their gift.

Q: What printing process do you use?

A: We use the Dye Sublimation printing process to print our photo
jugsaw puzzles, and all of our other photo gifts (excluding canvas
prints, which are printed using a process specifically for printing
onto canvas).

Dye sublimation is a permanent process used to print stunning high
quality images onto a wide range of items. The dye sublimation process
actually dyes the image IN to (not onto) the surface of the item, which

means that it does not wash, or run off.

Also – because the print is in the surface – not on it – you cannot
feel the ink on the surface of the item, as there is no ink there. What
happens, is the image leaves the special holding paper, and turns into
a vapour, bonds with the polymer molecules present in the surface of
the gift item (the photo coaster in this case) and then turns back into
a solid as it cools down – leaving the exact image that was in the
holding paper, now IN the surface of the jigsaw puzzle.

Q: Can I post you my standard pictures?

A: While we prefer to work from digital images, if you do not have
digital photos or scans of your prints, we are happy to scan your
photo’s & turn them into digital prints which we will then use to
make your photo jigsaws. Simply post your images to us (using recorded

mail) and we will send then back to you with your photo jigsaw puzzles.

Any more questions about our personalised photo jigsaw puzzles? Just give us a calll on 01625 876618, or email us

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Happy Christmas to all of our customers! Very Important Pre-Christmas Ordering Info, Please Read.

Just a quick reminder that “next day delivery” is next working day, and that this is concerning the delivery only, it does not mean next day from the time you place your order, as we need time to create your personalised gifts.

We do aim for a 1-2 day turnaround, but it can be 3 days or longer depending on our workload, and the leadtime will also depend on what time you place your order. For example if you place your order in the evening, we will process it the next working day. Please keep all of this in mind when ordering Christmas gifts.

Also, the last day for ordering for guaranteed delivery before Christmas, is Friday the 14th of December. We close on Thursday the 20th, and we will still take orders up until and including this date, but we cannot guarantee pre-christmas delivery on orders placed after Friday the 14th. Thanks, and Happy Christmas to All of our Customers.

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