Consumer Issues

Utilities / Telecom

CFC is a longtime advocate for affordable gas, electric, water and telephone services and a vigorous regulatory system that protects consumers. We regularly represent the rights of California consumers before the Public Utilities Commission – to protect our right to high-quality utility services at reasonable rates.

SB 71 (Wiener) will require the installation of solar electric or solar thermal systems on most new residential and commercial construction in California starting in 2018. CFC supports clean energy and wants solar to succeed, but holds deep concern for how the costs will be financed. We…

The FCC Chairman’s proposal would prohibit Broadband Internet Access Service (BIAS) providers from sharing sensitive information without a consumer’s consent. The proposal also requires BIAS providers to inform consumers about what information they collect and with whom that information is shared.

According to the Assembly Utilities and Commerce Committee, about 16.5 million traditional copper land lines remain in service in California. AT&T’s bill would create a pathway for phone companies to abandon residential land lines in 2020, even in areas where an adequate alternative phone option does not…

The Consumer Federation of California (CFC) has released its 2015 Scorecard for State Legislators, which rates lawmakers on the votes they cast on key issues, including privacy, automobile safety, household toxics, truth in advertising, living wages, reform of the California Public Utilities Commission, and other consumer protection…

In the 2015 legislative session, Consumer Federation of California (CFC) advocated for a range of consumer and privacy rights, including restrictions on unfair lending practices, protections against elder abuse, workers’ rights and the minimum wage, and reform of the California Public Utilities Commission. CFC also helped to…