According to guest reviews, the hotel has been rated as
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Overview

Elegance Bund Hotel is a 3-star property offering a charming accommodation with 24-hour reception, dry cleaning service and housekeeping. Since 2008, it has been hosting guests in the heart of Shanghai. Elegance Bund Hotel comprises of 128 rooms.

Guests can visit Customs House Shanghai in Shanghai, situated 3.4 km from the venue. Shanghai World Financial Center is 1.9 km from this accommodation.

Yuyuan Garden metro station is 350 meters away from the property.

Rooms

A laptop-size safe, coffee/tea makers and hi-fi are offered in every non-smoking room. A shower, a hairdryer and free toiletries are free in the rooms.

Eat & Drink

Breakfast is served in the restaurant each morning. The restaurant onsite features a warm atmosphere and Chinese cuisine to guests. Guests are invited to the onsite 24-hour bar to unwind with a drink. The nearby restaurants are Lost Heaven on the Bund and Shanghai Laolao.

Services

The hotel offers cars for rent to explore the local sites.

Relax

The hotel also features a luggage storage, a safe deposit box and a lift.

Rooms are clean and big - We chose for this hotel as it was not far from the Cruise Terminal when we first arrived to Shanghai. But when we came back to Shanghai, we went to another hotel (Marvel Hotel) for the same price on Booked.net and we were very surprised of the quality difference. We then just had the feeling to have paid far too much for the Elegance Hotel.

Staff does not speak english - Not an hotel for foreigners - Far from metro station - We needed to use a piece of carton to properly close the window in order to hear less the street noise, but noisy anyway - Old carpet to be changed in the room -Old fashion hotel - Staff very very noisy on the morning as per 6:30 am (we had the room near the "training room", staff was just having loud laughs and phone calls in front of our door....) - Lack of furniture to put the luggages on - Some of the lights were dead.... and so on...

Elegance Bund Hotel - Shanghai

from United States

Single

January
2016

5.8

Guest rating

Good location in the city, near The Bund, Yu Graden and the metro station

The staff speak bad english

Elegance Bund Hotel - Shanghai

from United States

Couple

January
2016

7.4

Very good

Perfect location for leisure stay in Shanghai. Room amenities as boiling kettle, free Internet access, minibar, hairdryer,...they made the stay really comfortable. Very good water flow in the bathroom, so it was great to take nice shower after long day. Guarded luggage room where we left our luggages after check out. Price.

The hotel is presented as 4 stars hotel, but seeing the general condition of the hotel facilities and services ... it used to be in the past 4 stars hotel. Someone might get very dissapointed after visiting the hotel. At the reception there is mostly only 1 person, with poor knowledge of English, however demonstrating good will to understand and help. The room was clean, but showing heavy dirth caused by time, use and which cannot be cleaned, unless renewed (especially the carpet, the walls and the towels). There is safe, but not permanently fixed as should be, so you can take it away with you :-) We also placed on the door do not disturbe card, but the room was entered and cleaned anyway. The breakfast room was nice, only that inside we were also looking at the bed mattresses which were stored inside. We love chinese food, but the chinese style breakfast is not made for us. Once we tried western style -the omelette was good, also the toast, but the bacon, french fries and vegetable "swimming" in mayonnaise was not what we appreciated. Of course, no coffee, so we preffered to have breakfast at Starbucks. The bathrooms in the lobby are very bad, scary to see bags with rice stored inside. However, we cannot pretend to expect more for the price we have paid and the hotel was okay for 3 nights that we have spent there. The only suggestion we would give to the hotel management is to be more onest with current hotel conditions when selling it.

Elegance Bund Hotel - Shanghai

from United States

Single

December
2015

5.4

Guest rating

Location.

Room too dirty, really dirty, including walls and carpets. Will never go back to this hotel.

Elegance Bund Hotel - Shanghai

from United States

Single

December
2015

3.8

Guest rating

Very poor cleanliness of room and furniture in poor condition . Hotel is in need of carre !

Elegance Bund Hotel - Shanghai

from United States

Group of friends

December
2015

4.6

Guest rating

Location

There was a terrible noise outside the building all the time. For 3 days there was no fresh bedclothes. Everything was dirty.

Elegance Bund Hotel - Shanghai

from United States

Group of friends

November
2015

7.0

Very good

The location is great , the Bund is at the end of the road so very convenient, I was on a stop over so it saved a lot of hassle.

The bathrooms in the rooms have glass walls , with a flimsy blind covering the shower - not good. The carpet had suspect stains but the bedding was clean. I wondered if this place rented the rooms by the hour??? There was also a card put under the door for services rendered. Umm not somewhere I would want to stay for more than a stop over.

Elegance Bund Hotel - Shanghai

from United States

Single

November
2015

7.0

Very good

Close to all shops and tourists places Great

No breakfast so you have to go out on the streets to get some food.

Elegance Bund Hotel - Shanghai

from United States

Group of friends

November
2015

3.8

Guest rating

Only the location. Very close to the bund - easy to get.

This hotel was disgusting. The carpets were very dirty and it felt as something was biting us when sitting on the bed. The whole place smelled like smoke. Every night someone pushed a card for a call girl underneath our door. The whole place felt dirty, although the foyer looks very smart. Wont recommend this to anybody.

Elegance Bund Hotel - Shanghai

from United States

Group of friends

November
2015

7.8

Fabulous

Location and willigness to help

Elegance Bund Hotel - Shanghai

from United States

Single

October
2015

6.6

Good

It was convenient to get into the centre of the city. It was also cheaper than a lot of hotels. Mostly, the staff were complicit and friendly. It felt safe and there was a lock-up in the room. There were secuirty camers on all the corridors.

I had to walk along a corridor, then along another, then back on myself (in a giant U-shape) to get to my room as there wasn't another entrance. Despite the safety, cards were nightly pushed under the door advertising women). As it is near the centre of the city (and therefore near Nanjing Road) you are constantly harrassed by people selling massages as soon as you walk from the hotel. I have heard that this is just a scam but the constant buzz is rather annoying. This is especially bad if you are a single male.

Elegance Bund Hotel - Shanghai

from United States

Single

October
2015

8.2

Fabulous

Cheap, clean, simple I very much appreciated a friendly and nice intern working a reception.

No breakfast offered Some other people complained about smoke smell in their room. My room was clean though Would be nice to havea wifi in room.

Elegance Bund Hotel - Shanghai

from United States

Group of friends

October
2015

7.8

Fabulous

- The location is fabulous, near to the Bund, which is great! - Great value for money - The staff is uberfriendly - There is shampoo / conditioner in the shower - great service!

- The rooms aren't supplied as should be: we missed out toilet paper one day. The next tea etc - Hard bed - Poor light/lamps in the room