Not to mention disappearing calibration setting -except the lift-off range one, which doesn't really work either- under calibration tab. :/
I have sent tickets about it, all they gave me was the basics, reconnect, reinstall, reboot yadayadayada.

The only way to work around that calibration problem was to reinstall windows completely -and the same problem occurs right as I restart my computer. lmfao

I have had the exact same issue, spoke to support and they were bloody useless and couldn't fix it. It is ridiculous that Razer's new devices are supported only on a beta of all things, stupid business decision. I haven't been able to use my new Razer keyboard with 3.0 since I got it several months ago. I certainly will not be buying anything else Razer wise until synapse 3 is out of beta and works.

Hi everyone! If you are still having the same issues with your Razer Synapse app, please send us a PM together with the exact details of your issue. Kindly include the Synapse Logs (To get the Synapse logs, download the installer here). Provide us the link where we can get the logs. You can upload the files on your cloud-storage site and we will just download it.

Make sure to include the link of this thread. We'll be waiting.

*To send a PM, click on my profile picture and select Start a Conversation.
*Moving thread to Support Forum for visibility.

Hi everyone! If you are still having the same issues with your Razer Synapse app, please send us a PM together with the exact details of your issue. Kindly include the Synapse Logs (To get the Synapse logs, download the installer here). Provide us the link where we can get the logs. You can upload the files on your cloud-storage site and we will just download it.

Make sure to include the link of this thread. We'll be waiting.

*To send a PM, click on my profile picture and select Start a Conversation.
*Moving thread to Support Forum for visibility.

Click to expand...

Already done all that mate with the previous tech support person, you already have my dxlogs, synapse logs and msinfo logs.

Have you tried to uninstall and reinstall the Razer Synapse app on your computer? If you still do having the same issue, can you send us a screenshot of your app? Send it through PM and make sure to add the link of this thread. I'll be waiting there.