Pros: Red Podium features the ability to customize the look and feel of the registration form and just about every aspect of the registration process.

Cons: I am waiting for more advance marketing features in future software updates.

First time user and the customer service was great!

Oct 06, 2017

Colleen Lynema

Executive Director

River Country Chamber of Commerce of Newaygo County

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The ease of customizing events; the templates are easy to change, add and delete fields based on event needs. It is also easy to make changes on the fly as things come up and republish.

Cons: photos and overlays are a little hard to work with for the first time user but the customer service makes up for it... Would say don't struggle trying to figure it out too much..use the help button!

Overall: We had been trying to use our chamber software for race events and there are too many customized fields for it to be easy to use for the end user. This software makes it easy for us to set up and creates a better user experience.

Pros: The intuitive nature:) Once I got the lay of the land, I could plug and play. The software allowed me to funnel participants where I wanted them to go.

Cons: I was unfamiliar with the software initially so there was a learning curve. As with in your system, one has to find their way around and click take everything in. I wouldn't say that, I would just say it is new to me .

Overall: Ease of use and peace of mind

Easy to learn and easy to use.

May 24, 2017

Michael Anderson

Director of Development

Heart of the Bride

Non-Profit Organization Management, 1-10 employees

Used the software for: 6-12 months

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Basic page was easy to set up. It offers more extensive features that we were able to add as well which help customized our page for our needs.

Cons: Wish it had a check-out feature. We could check people in but it would have been handy to be able to check people out.

Overall: The ability to check in volunteers to an event we had.

Cyclists for Cyclists for Cultural Exchange/Strawberry Fields Forever

Mar 29, 2017

Frank Pritchard

Event Director

Cyclists for Cultural Exchange

Non-Profit Organization Management, 51-200 employees

Used the software for: 1-2 years

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Once you've used it it's pretty easy.

Cons: Until you've used it with some regularity it's not so intuitive on first pass. Help menu and videos I guess are built to address this but I'm a one and done type and not so inclined to refer to off site instructions.

Overall: We use Red Podium as registration platform for our benefit bike ride. This is our second year and we've found support to be excellent. Response is personal and always timely. The few times we've stumped staff with questions they've gotten back to us with answers quickly. We're happy campers. Thanks

Recommendations to other buyers: Feel free to work closely with Red Podium support. They are very responsive and helpful.

The software is very user friendly, I'm not a tech savvy but it makes me look like a pro

Feb 11, 2016

Michael Conner

The Hunt Club

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: I experienced one problem but your staff handled it promptly, I was very pleased.
Rep and the other staff members are very knowledgeable about your product and pleasant to work with, needless to say, I'm very satisfied.

Comments: RedPodium has been an eye opener for me. Now when I go to personally register for other bike events/races I do, who are using Active or others, it really makes me wonder is my information safe...will my inbox be spam free.

With this solution we've been able to brand our race Over the Hump Mountain Bike Race Series with our own logo, design elements, offers, and confirmations...while we own the information.

Import to our race results software is seamless, with required fields left out, while also allowing us to customize our communications and lists to the right target audiences, when we are sending messages.

Integrity, customer service and flexibility are all hallmarks of RedPodium...you'll agree with me; fees are small and controlled by us, messaging is consistent, ease of use is perfect, even if you're not technology inclined.

I get calls 2 times a week to try other registration software options. My answer is always the same, "No Thanks! We use RedPodium"