Support Can't delete files or apps and other problems

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Having weird problems here. I can't remove files from my phone. I've tried using astro and by hooking up to pc. in both cases it says the file is deleted with no errors but then when I go back to the phone the file is still there. Same thing with trying to uninstall apps. I think the problem may have started when I tried to install HTCSync but I'm not sure.

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Usually not being able to delete files is a sign of file corruptions. Have you tried pulling the battery on the phone for a while? You may end up needing to do a factory reset and reformatting the sd card.

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I have not tried pulling the battery out for a while, but i've pulled it out for a second numerous times.

I can't delete mp3 files from certain folders and when I install an app, I can use it once, and then it disappears. similarly if i uninstall an app it disappears at first and then reappears.

i tried doing a factory reset from the settings menu, but that resulted in a screen with a red exclamation point. from there i can go to the hboot menu using vol up + pwr and if i do a factory reset from there it seems to do something but when the phone reboots all my apps are still there and i'm signed into google.

i also tried loading a stock image from the sd card but that gives me an error that says: "Main version is older! Update Fail!". I tried both of the images here plus a couple others: Stock Images | PvilleComp's

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You aren't going to be able to run a factory image unless you unlock your boot loader and go s-off. Sadly, it sounds like you ran the wrong factory image from that site first which is preventing you running the correct one.

It also sounds like your file system has been corrupted and rooting may be your only chance at fixing it. But even that may not be able to help with bringing your phone back to a fully functional state.

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(sigh) I made it to step 4 with no errors. After flashing the PB31IMG file and rebooting I now find myself in a reboot loop. It makes it the red eye part of the startup sequence and then freezes there. After a minute or so it restarts and does it again.

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I tried loading the recovery clockwork PB31IMG.zip file on the the sd card.

It produced the same error I've gotten EVERY time when trying to load a PB31IMG file from the sdcard. First it says checking sd card, then it says loading PB31DIAG.zip, then something about no image file, then it says loading PB31DIAG.nbh, then no image file, finally it says loading PB31IMG.zip and this (sooner or later) results in the Main Version is older error.

Strangely, PB31DIAG.zip is not even on the sdcard so I don't know what it's doing.

Note that at the top of the hboot menu it says *** UNLOCKED ***

I'm beginning to think my sdcard is either bad or corrupted. Despite having reformatted it a couple times I still don't trust it. Could that be causing the problems?

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One last thing: I've also found that it goes through that sequence of trying to load PB31DIAG.zip, etc. every time the phone goes to the hboot menu with the sdcard in....EVEN when there is no PB31IMG file there at all. I only have the superuser zip file there now and it just went through the whole sequence (minus the main version is older error).

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You can't use cm without having s-off ( well you can but there is a couple extra steps)

Use a stock ROM for now

The green text you see in the hboot screen is normal. You are supposed to see that every time, unless you have that type of file on your SD card, which you shouldn't. (unless you are trying to install a recovery or an OS image).

I don't see any reason you can't get downgrade to achieve s-off though. ADB sounds like it's working fine if you were able to get an unlock token. All you have left to do is rewrite the misc.img, downgrade, then get s-off. I'd recommend just rereading through the steps again. Just take it slow and step by step. I know it seems wordy, but the basic process is pretty simple.

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- I only have access to the hboot and fastboot menus and I can't use adb from there (the device is not listed when I do 'adb devices'). This is why I can't rewrite the misc.img. Do you know how to use adb without having to boot up the phone into the operating system?

- When adb used to work for me, before the bootloops, I tried downgrading with the zip file listed in the tutorial and that is what started the bootloops. I've tried downgrading it a couple times but always get bootloops. I can't get s-off without downgrading. What can I try differently?

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The good news is that I didn't get the main version is older error. the bad news is that I still get stuck in the bootloop.

Is there anything else I can try?

Click to expand...

Try flashing the froyo image again... verify md5.

Other that.. use the one link I gave you to regain root (be sure to remove any other pb31img.zip files first ) This way you will have recovery back and can try different ROMs till you find one that boots. Also make sure you are doing a factory reset before installing any ROMs.