I have not been able to see Xfinity home security cameras on my IPhone for four months unless I am on Wi-Fi . Since LTE has upgraded in our area , (NH)neither LTE or 4G are compatible on camera viewing via the Xfinity home app. I spoke with xfinity home technichians and they verified that my model security cameras are compatible with Wi-Fi, 3G,4G, and LTE. I have tried turning off my LTE and it directly goes to the 4G network and is not viewable, I can however, see the cameras beautifully where 3G is still available but it is very limited areas and nowhere near Work, etc. I’ve had Xfinity home come out and check my camera connections and even moved my router and WiFi so everything is now close to the security cameras. I have also decreased the projection of my cameras down from HD viewing to the lowest resolution possible. I have contacted AT n T several times and they claim there is nothing on their end. I have removed any restrictions on live streaming from my data plan. I have uninstalled and reinstalled the Xfinity home app several times and had my data connection on IPhone 6 “reset” and my data connection tested on several occasions. I have taken all of the recommended updates for iOS. ( can’t see cameras on I pad either) It’s too bad I could see my cameras for the last four years and now I can’t unless I’m on Wi-Fi if which isn’t always available. I would appreciate any suggestions or maybe something new has developed since I gave up in November. Thank you
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