How to fix a limited connectivity problem on a Windows 7 PC

“When connecting my personal laptop (which is running Windows 7) to my office’s wireless network, I keep getting a “limited connectivity error.” I can connect fine at home. What can I do to resolve this?”

To start, try the following steps:

Go to Control Panel\Network > Internet\Network > Sharing Center.

From the left pane, choose “manage wireless networks,” then delete your network connection.

After that, choose “adapter properties.”

Under “This connection uses the following items,” uncheck “AVG network filter driver” and retry connecting to the network. (Yours might read “Hotspot Shield” instead; uncheck this option.) It will work immediately, even without restarting the system.

If that doesn’t work, try these steps:

Run CMD as an administrator

Enter netsh winsock reset, then press enter

Restart your computer

You should also figure out if your office Wi-Fi connection requires an IP address. You can check this by following these steps:

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