Managing Email with your administrative area

Forward

Forward redirects incoming emails to a different destination (recipient) that you specify, this redirection is towards to different generic email address. For instance: if you want all emails to "info@example.com" to be delivered to the email "postmaster@test.com" then you need to create the email "info@example.com" and for this email click on "forward" radio button then set up the destination email "postmaster@test.com" on the field "Forward Email". Forward to multiple recipients are not allowed. This regular forward doesn't keep a copy of message in the first recipient, if you need to forward a copy you need to set "Forward with copy".

Forward with Copy

When a copy of the forwarded email is needed an alias that begins with the string "copy"(*) must be created. This way any incoming messages have two copies, the first one is in the first recipient the second copy is in the "Forward Email.".

The alias "copy" is shared amongst users, this means that multiple users can receive a copy of incoming emails. In other words administrators can use multiple alias "copy" in order to redirect a copy for each recipient. For creating a copy for indivisual users it is necessary to create different alias that begins with the string "copy", for example.

Aliases

An alias redirects incoming messages to the email on which the alias is configured. Aliases are not real mailboxes, for example: the real email "postmaster@yourdomain.tld" can have the aliases "info" and "job". When emails are sent to the aliases, "info@yourdomain.tld" or "job@yourdomain.tld" the recipient will be "postmaster@yourdomain.tld". You do not have the need to buy multiple accounts. Aliases can be created on the web-administration in "Mailboxes management"->"Mailbox_list"->"Edit"For having more than 10 aliases for the same recipient you need to have more email boxes with one or more forwards.

Mailing lists

Shared aliases can be used for creating multiple recipients when an email is sent to an alias. Using shared aliases for creating mailing has the limitation that the domain name of the alias is the same for each email users. For creating a Mailing List with multiple recipients having multiple domain names your need to associate a forward. For instance:

Catch-all

The catch-all address is the one to which all incoming e-mails, addressed to a non-available entered email account at your domain name are routed to. You can configure the catch-all addresses by clicking "Mailboxes management"->"Mailbox_list"->"edit/new"->"Catch All

Reply

If you need an automatic reply from your email account then you need to check the box "Reply status" to yes and define the field "Reply text".