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It happened again! Someone called my employer and lodged a complaint against me!

This time the complainer did it 'anonymously' but they didn't stay that way. People forget that when you call anywhere these days, you should expect caller ID. It only took me 10 minutes to learn who she was, where she worked and what kind of reputation she had.

Now, conventional wisdom says, if a person makes a complaint and they don't leave their name - just toss it. For the most part, I believe it. There is; however, a case to be made that there is a response required - though not to the anonymous person who made the complaint.

The response that is required is similar to the one that should be with every complaint.