Email address??

Hi
What email address do you want me to send the files to?

Originally Posted by Greta_C

Klaus,

Can you please send us your test file and impose template? We would like to test it out here.

Also if you could grab one of the files where the gutter is not working, and generate a Job Error Report (JER), then please send that as well.
To generate a JER, select the file in Command Workstation, and then hold down CTRL while right clicking on the job (or Command + right click on mac). A new menu 'create job error report' will be shown, select that and save it to your desktop (a zip file will be saved).

Woooohoooo

The Service Pack 1 update for Release 4.3 is now posted online, you can download it with Fiery software manager.

This includes the fix for Hot Folders.

Let us know how you go?

G.

Yes great its working perfect, thanks so much

One thing that would be really great is, if you could make it so if you send a single sided eg. Business card to a Duplex Hot folder it automatically would detect that it's a one page document and then only print that page.
As it is now you will get a blank page with only the crop marks!
Because of that, we have to make the double amount of hot folders which is quite a lot just for our most common jobs.
Again with the Business card as a sample. We have to make a hotfolder single sided landscape, one for Duplex Landscape, one for single sided portrait and one for duplex portrait!
That is 4 hot folders for one type of jobs! so the same for A4, A5, A6, DLE, Postcards and so on. That is a lot of hotfolders!
Hope it all make sense.

What you're looking for is a programmable, if-then-else approach. EFI doesn't offer that. And even with a programmable system like that, you must anticipate all variations so that you can program them in--and that never happens. There's always that one odd job that needs handwork.