I called Customer Service several weeks ago seeking to reactivate a Tracfone LG 800g. The representative told me I need a new sim card and supposedly put in an order for it. I have a ticket number for this order. I have not received the new card and when I try to trace the ticket it says it is unable to trace it. Can I get this done soon?

Hi wormtown1. My name is TracFone Debrah. I’m going to help you now. We need to take this issue offline so I can address it further. I will contact you directly through a private message. Please make 5 duplicate posts so you can respond to my private message. Thank you.

I ordered a replacement SIM card a week ago (ticket #1065240176) was told 2-3 days it would take and its still not arrived. I have a ticket number for this order. I have not received the new card and when I try to trace the ticket it says it is unable to trace it. Can I get this done soon please? I currently have no phone line to use because of this. Thank you,

Hi kevinkeogh. My name is TracFone Jayme. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

I called Customer Service several weeks ago seeking to reactivate a Tracfone LG 800g. The representative told me I need a new sim card and supposedly put in an order for it. I have a ticket number for this order. I have not received the new card and when I try to trace the ticket it says it is unable to trace it. Can I get this done soon

I called Customer Service several weeks ago seeking to reactivate a Tracfone LG 800g. The representative told me I need a new sim card and supposedly put in an order for it. I have a ticket number for this order. I have not received the new card and when I try to trace the ticket it says it is unable to trace it. Can I get this done soon

Hi wormtown1. My name is TracFone Catherine. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

I called Customer Service several weeks ago seeking to reactivate a Tracfone LG 800g. The representative told me I need a new sim card and supposedly put in an order for it. I have a ticket number for this order. I have not received the new card and when I try to trace the ticket it says it is unable to trace it. Can I get this done soon