Expensive Junk

I bought this bit as part of a three bit set for $75.00 and had high expectations after reading about their revolutionary four blade cutting bits. I put this cove and bead bit in and after the first cut (which was smooth) one of the blades split and separated from the bit and buried itself into my router table fence. What is most troublesome of all is the fact that I communicated this to Freud with no response in over two weeks, not only does Freud have terrible quality control, now ad non-existent customer service / response to Freud’s list of problems.

I’ve never had to call Freud’s customer service so I can’t speak for that but I do have almost exclusively their brand of router bits. The reason is the great performance I’ve gotten from them. I do have an ogee bit similar to yours it’s quadracut. I’ve used it to death probably 1000 linear feet of moulding. It gives a very smooth one pass cut and continues to do so as of a couple of days ago. Their large raised cabinet bit sets can’t be beat. I have three, the ogee, cove, and straight/angle one. I hope you get yours replaced and you get the chance to see how these bits cut. When I shop for a bit I need I always check to see if the quadra is available. More expensive but worth it.

-- The smell of wood, coffee in the cup, the wife let's me do my thing, the lake is peaceful.

I bought and used two of the Quadra Cut bits and they were great. I have several other Freud bits and have never had a problem with any of them. But every manufacturer can and does occasionally have a problem and sell a product that has a problem. The key of course is that good companies will acknowledge the problem and take adequate measures to make the customer whole.

I have used and still use many Freud bits, blades and dado’s for years with no problems or complaints whatsoever. You somehow got the one that was a lemon and that is most certainly frustrating. I can’t comment on their customer service because I have never had a reason to contact them.

-- Each step of every Wood Art project I design and build is considered my masterpiece… because I want the finished product to reflect the quality and creativeness of my work

I have been using Freud bits for years without a problem. I agree with Craftsman on the Lake and buy Quadra Cut bits, if they are available in the profile I need.I also use the Freud 2 + 2 raised panels bits, similar design. It has been sharpened two or three times and still cuts great.Keith

Labeling all Freud as overpriced junk is hardly fair. I have used Freud bits and blades for years with terrific results. As I have been on vacation since the 17th, I can understand that their customer support may be slow to respond. I am sorry for your issue, but disagree with your conclusion.

The fact that you have posted no projects, no profile, and almost half of your 9 comments since you joined over a year ago are trashing one manufacturer do not give much credence to your views and I would caution anyone reading this review to take this into consideration.

-- She asked me, "Who are you going to please with that?" I said, "Me."

Like others have pointed out sometimes you get a lemon but that doesn’t mean everything a company makes is a lemon. I bought a new car once that every time I drove it around the block something went wrong with it. Dealer and company made good on it but I got rid of it before the warranty went out. Since then I’ve had three of the same brand and have been well satisfied with them all. Give Freud a chance to make good they are a reputable firm.

I wholeheartedly agree with Pittsburgh Tim. The Freud brand of products in general In my opinion is very good. There router bits are in my mind the very best. 90 present of my bits are freud and all are first class. Some are more than 20 years old and yes some need replacing but all still work great. Now with that said any product man made can have flaws lets just be thankful you weren’t injured. A project is replaceable but your hands or face not so.

-- Denis in Grande Prairie. Yesterday is history, tomorrow is a mistery, but today is a gift. That is why it is called the present.....Pink !

I am sure that Freud makes a good product, however this is my very first experience with any of their bits, this was one that I had high hopes for as well as a lot of work to get done with. To have this bit fail in such a manner right out of the box is frustrating and aggravating, to have an e-mail go unanswered for such a long time is also frustrating and aggravating. I work in my shop to relax and get away from frustration and aggravation, which is why I buy he best tools I can afford, normally this tends to minimize the frustration, not so in this case. I am willing to give them another chance but they have to contact me first and make this right.