Xbox Live child account users are not allowed to sign in to or start the YouTube app on your console.

This app provides access to unrated video content

This warning is shown when an Xbox Live teen account user signs in to the YouTube app. They are allowed to use the YouTube app, but, based on their content permission level, may not be able to change the YouTube safety mode setting from Strict to Moderate or Off. To enable this, the Family Settings permissions need to be changed by an adult account on the console. For more information on safety mode settings, see Use safety mode to filter YouTube videos on Xbox 360.

Regional errors

Video cannot be played in your country/region

The video copyright holder or YouTube doesn't allow the selected video to be played in the country or region where you live or where your gamertag was created.

Get support

Both YouTube and Microsoft provide support for YouTube on Xbox Live. The following information summarizes the areas of support covered by each company: