First Transit Services

First Transit is With You Every Step of the Way

The decision to contract your transportation services can be challenging. Think of First Transit as your transportation partner who will take care of the details – and bring unrivalled expertise in safety, customer service and cost efficiency. We provide a smooth transition of your staff, services and passengers.

Mobility

As a commitment to our customers, we are dedicated to utilizing technology to provide mobility options of all facets to the communities we serve through MaaS (Mobility-as-a-Service) and WAV (wheelchair accessible vehicle) technology.

Autonomous Vehicle

Shared autonomous vehicles are enhancing the future of mobility. First Transit is leading the way in the implementation, safe operation, management, and service design, of shared autonomous vehicle (SAV or shared AV) solutions on behalf of our customers and the communities we serve.

Paratransit

First Transit has provided paratransit services since 1985 - five years in advance of the passing of the historic Americans with Disabilities Act (ADA). Today, we manage the operation of more than 60 paratransit systems and an additional 25 with combined paratransit and fixed route services, offering millions of trips on an annual basis for passengers in every type of environment – from rural communities to large metropolitan areas.

Shuttle

First Transit is the single largest provider of shuttle services in the nation, more than 20% of our contracts are shuttle bus operations. Our current shuttle customers include private companies, retirement communities, airlines, airports, universities, and rental car companies.

Transit Management

First Transit supplies outstanding management leaders to transportation systems throughout the United States and Canada. We provide a management team to deliver your objectives, you retain control and accountability for policy, fares, and budget.

Call Center

First Transit is the only nation-wide transportation contractor with a dedicated Call Center Division. In addition to our many turnkey paratransit operations that include call center services, our standalone call centers employ over 350 people across North America.

Maintenance

We take immense pride in our well-earned reputation for high-quality vehicle maintenance and maintenance solutions. Our commitment to enhancing the safety, reliability, and cost effectiveness of our operations are earned by taking excellent care of the fleets we service.

Rail

Drawing on both international and domestic expertise, our rail division is a major rail network operator with over 30 years’ rail experience, currently managing, operating, and dispatching all types of railway including high speed rail, passenger rail services, hybrid, light rail, short and long distances, and streetcar/trolley.