Gift Certificates Conditions

How to Redeem Your Gift

Please print each unique gift certificate. To book your preferred cruise departure please call our Reservations office on +61 2 9206 1111 and quote your Certificate Number (shown above). Please book early to avoid disappointment. A printed copy of your certificate and photo ID will be required at check-in. Bookings cannot be made online. Cannot be redeemed within 7 days of purchase.

General Conditions

Certificates are valid for the travel period shown on the certificate (normally nine months). Certificates cannot be used on special event cruises, or in conjunction with any other special offer, and are subject to availability of the fare type purchased. Exclusion periods may apply. Cruise Cash - the total money value of the certificate can be used towards one (1) cruise booking only. Unused or expired amounts cannot be refunded or credited for other cruises or services. Arrangements and expenses for travel to and from the ship and for activities or services not normally included in the cruise fare are your own responsibility and at your own expense. All bookings are subject to the terms and conditions of the Passenger Cruise Contract and/ or Conditions of Carriage. A maximum one month extension may be possible (depending on fare type purchased) providing Reservations are contacted ph +61-2-9206 1111 at least 1 working day (Mon-Fri 9am-5pm) prior to the certificate expiry date. If the fare type is unavailable the purchase price of the certificate can be used towards another cruise of your choice. The following administration fees apply to all changes and reissued certificates: POST (Australia only) AU$5 per certificate plus AU$5 Express Postage; EMAIL AU$5 per certificate.

Cruise certificates are non-transferable. Unused or expired cruise certificates cannot be extended, refunded, exchanged or redeemed for cash under any circumstances.