Frequently Asked Questions

How do I renew my TeacherWeb site?

1. Go to your Update Index. 2. Click the My Account tab.3. Click "Make A Payment" in the left sidebar.4. You will see a Payment page with a white background. Click the "Renew TeacherWeb for 1 year for $39.00" button.5. You will proceed to an Authorize.net secure payment form. Enter your credit card information, then copy the security code text and click the "Pay Now" button to submit.6. You will receive either a confirmation message confirming that the transaction went through, or an error message informing you of any problem with the transaction.7. If you receive the confirmation screen, please print the page for your receipt records.

Pay by Account Code

If you have previously paid for your web by an account code you should not have to do anything provided that your school renews and provided that you have not transferred from another school into a new school directory. If you're starting at a new school that has an account code, you can get the new account code from your tech coordinator and enter the new code as described below.

1. Go to your Update Index.2. Click the My Account tab.3. Click "Make A Payment" in the left sidebar.4. You will see a Payment page with a white background. Click the "Pay by Account Code" link.5. Enter your account code in the box and click the "Submit" button.6. You will receive either a confirmation message confirming that the transaction went through, or an error message informing you of any problem with the transaction.