Title: Content Connectors: what happens when the file is being copied during polling? Description: Content Connectors can poll specific folders for updates. What happens when this polling takes place while content is being uploaded to e.g. the FTP site? This…

Title : Preventing ELM users to edit TMs Context : You are working with translators outside your organization and would like to restrain them from editing your TMs and potentially damaging them. How to : Remove the users you wish to limit the permission for…

Title : Project delivery from the Translator to the PM Context : Because of your own internal work-flow, you would like the Translator (TR) to hand in the project to the PM and not the Reviewer (R). Description : The way the workflow is conceived in memoQ…

Title: Restoring lost assignments for an online project Context: Translator/reviewer assignments are lost accidentally (for example, a user wanted to assign a document to a person, but accidentally assigned all project documents). Description: You will have…

Title : Can my translators unlock segments? Context : You pre-translate and lock segments before sending out your files for translation, but at times you would like your translators to be able to unlock these segments. Description : Up to v4.5, Reviewer 2…

Title: Server not activated Description: Your memoQ server does not start up. In the server log, and/or in the Windows Event Viewer, you see the "Server not activated!" message. How to: This message - while sometimes it does mean what it says on the can -…

Title : How to start my memoQ server without having a server manager installed Context : You wish to start your memoQ server manually, without using a server manager account. Fix : Start the server service directly from the Start → services.msc menu (memoQ…

Title: The translation memory (TM) is open for exclusive use. Context: You are trying to use a server-based translation memory (TM) in your project, but you get an error message about the translation memory or term base being open for exclusive use. This…

This is a troubleshooting article. Please read through it before you start making changes to your system. Symptom: After a server is moved, references to the old server remain on the translators' computers. As a result, translators cannot connect to TMs and…

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