All ICs and many other semi-conductors are
susceptible to electrostatic discharges (ESD).
Careless handling during repair can reduce life
drastically.
When repairing, make sure that you are
connected with the same potential as the mass
of the set via a wrist wrap with resistance.
Keep components and tools also at this
potential.

GB
Safety regulations require that the set be restored to its original
condition and that parts which are identical with those specified,
be used
Safety components are marked by the symbol

• playback of all these tracks without audible disturbance
playing time for: 1000μ wedge t10seconds
Fingerprint t10seconds
Black dot from 01:05 to 01:25
• jump forward/backward (search) within a reasonable time

2
CUSTOMER INFORMATION
It is proposed to add an addendum sheet to the set which
informs the customer that the set has been checked
carefully - but no fault was found.
The problem was obviously caused by a scratched, dirty or
copy-protected CD. In case problems remain, the customer
is requested to contact the workshop directly.
The lens cleaning (method 3) should be mentioned in the
addendum sheet.
The final wording in national language as well as the printing
is under responsibility of the Regional Service Organizations.

Before touching the lens it is advised to clean the
surface of the lens by blowing clean air over it.
This to avoid that little particles make scratches on
the lens.
Because the material of the lens is synthetic and coated
with a special anti-reflectivity layer, cleaning must be done
with a non-aggressive cleaning fluid. It is advised to use
“Cleaning Solvent

The actuator is a very precise mechanical component and
may not be damaged in order to guarantee its full function.
Clean the lens gently (don’t press too hard) with a soft and
clean cotton bud moistened with the special lens cleaner.
The direction of cleaning must be in the way as indicated in
the picture below.

2-1

2-1

SOFTWARE UPGRADING PROCEDURE

B. Upgrading firmware

Software Version Verification Procedure
It is important to write down the system version information of your Center before you start the upgrade
procedure. This information is also useful in case you
need to call Philips Customer Care Center.

1. Press MENU.
2. Press ▲/▼ to select “Information”. Press OK.
3. Press ▲/▼ to select “System”. Press OK.
4. The software version number is shown on the
display.
5. If the software version is not the latest one, you
need to upgrade waC3500D.

2 Download the firmware upgrade files and store
them on your PC

3 Place Center on a flat and firm surface
4 Connect Center to power supply
➜ HD screen appears on Center

5 Connect Center to your PC via the supplied

A) Using CD-Rom
B) Using WADM

4. The Audio Center will upgrade automatically.
- The message “Updating firmware, please
wait…..” and the “process bar” show on the
display of the Audio Center.
- The upgrade process of the Center will reboot
twice

A. Using CD-Rom

Note: Do NOT power off the Audio Center or
eject the disc at this stage.

5. It takes around 5 mins to complete the ﬁrmware
upgrade for the Audio Center.

Note:
- Please do not rename the ﬁlename.
- If you do not have the software to open the .zip
ﬁle, please visit below website to download the
software.
http://www.winzip.com/
3. Steps to upgrade the waC3500D
1. Make sure the Audio Station has connected to
the Audio Center.
2. Burn the ﬁle to blank CD-R or CDRW. Finalize
the disc. (The application may do this automatically.)
3. Turn on the Audio Center and turn on the
Audio Station, insert the CD to the slot loader,
CD graphic printed side facing you.

2 Press 2 to select Yes
Helpful hint:
– After restoration to previous firmware, the set
will lost Wi-Fi links to associated stations or
external network.

* Reset
When to reset the Center:
– Resetting the Center helps to re-establish the
Wi-Fi connection between the Center and
Station.
– Change the way the Center connects to an
external Wi-Fi/wired network.

6. When done, the Audio Center will go to the HD
mode automatically.

1 Check that the set is switched on (see 5.Basic
functions).

2 Press MENU to enter the menu screen
3 Press the navigation controls 3 or 4 and 2 to

4. After the upgrade

2. Unzip the .zip ﬁle and extract ﬁles into your PC.

After the Center’s firmware is upgraded, you
can restore it to its previous version as desired.

7 Click Device Configuration, and then click

2. How to download the software to your computer
1. To download free firmware and software upgrades
for your product, please login to
www.club.philips.com
Download the firmware upgrade files and store
them on your PC

* Hints: Restoring previous
firmware

Do conﬁrm the software version by checking the
system version.
Please follow the procedure described in the
section “Software Version Verification Procedures”.

enter Settings followed by Restore

9 Click Apply to start upgrading firmware

settings.

On Philips Wireless Music Center:
➜ The display shows “Updating firmware,
please wait...”
➜ Center will reboot itself during the installation process
➜ When Center returns to HD screen, the
installation is completed
IMPORTANT!
On Philips Wireless Music Center
– Never interrupt the firmware upgrading
before its completion.
– Before finishing the installation, never
operate other functions.

4 Press 2 to select Yes

➜ The set is rebooted. Language selection
screen appears.

5 Select your desired language: English,
Français, Español, Nederlands, Italiano or
Deutsch
➜ The set enters Installation Mode
➜ The search for Center starts.The Wi-Fi connection is being re-established
Helpful hint:
– After restoration to default settings, the network
mode will go back to Ad-Hoc mode.
– Restoring to default settings does not delete any
stored music tracks

2-2

2-2

Gracenote CD Information

The Gracenote music recognition service
enables the set to look up CD track
information (including album, artist, genre, track
information) from its built-in database. It allows
the recorded CD tracks to be properly
categorized (for example, under Artists, Albums,
Genres or All tracks) and also be merged with
the existing tracks in the hard disk.

d. Write down the DNS and Gateway of the
current connection

Connect to Internet for Gracenote
Internet sevices

ETHERNET

12.1 Gracenote music
recognition database
A 800 MB CD database (contains 800,000
most popular CDs) is embedded in every
WAC3500 Center for quick look-up on track
information. An update file that contains newly
released CDs is available quarterly on
www.club.philips.com for download.
12.1.1 To update Gracenote
music recognition database

1 Use your PC to register your product on
www.club.philips.com and go to "Show
Upgrades & Support" page to download
Gracenote Music recognition database update.
Note that the updates are posted quarterly and
each update is independent of each other, i.e. a
later update could be installed without an earlier update.

2 After storing the file on your PC, you can either
burn a CD with the update file using your
favorite CD burning software and drop the CD
into the WAC3500 Center for automatic
update, or you can use WADM's Gracenote
update option if you have connected your PC
to WAC3500 Center.

Helpful hint:
– Make sure that no dial-up, user name or
password is required for the Internet access.

2 Set DNS and Gateway

● If you are using a DHCP* enabled Access
Point, Router or ADSL modem, the DNS
and Gateway can be got automatically, so you
need only to set the Center to Automatic
(DHCP) mode by following steps below:
*DHCP stands for Dynamic Host Configuration Protocol. It is a
protocol for assigning dynamic IP addresses to devices on a
network.

a. Press MENU
b. Press 3 or 4 and 2 to select Settings
> Network > Wired
c. Press 2 to continue
d. Press 3 or 4 and 2 to select Automatic
(DHCP).
● If there is no DHCP, set the DNS and
Gateway manually by following steps below:
On your PC, carry out the following steps:
a. Click Start > Run

1) Enter the DNS server you wrote down
2) Press OK/2; to confirm
3) Press OK/2; to skip Set DNS2

If the CD track information of your new CD
disc cannot be displayed on the WAC3500, the
quickest and surest solution is to look it up
from the internet by following steps below.
12.2.1 Connecting to the Internet

1 Check that you have connected the Center to
an Access Point or Router with Internet access
or connect the Center to an ADSL modem
with Internet access directly

b.Type cmd and click OK
c.Type ipconfig/all

3

Helpful hint:
– If necessary, follow Steps 1) to 2) above to
set a secondary DNS server in Set DNS2
e. Set Gateway
1) Enter the Gateway you wrote down
2) Press OK/2; to confirm
f. Set proxy
If you are using a proxy server to visit websites,
enable Proxy and proceed with the proxy
setting as prompted, then press OK/2; to
confirm
Otherwise, press OK/2; to skip
Choose to apply the settings as prompted
➜ Settings will change. Connection to station could be lost appears.

12.2.2 Looking up CD track information
When the internet connection is made, insert
the CD disc that you want to look for its
information into the CD loader on the Center.
Searching start immediately. It will search from
local Gracenote CD database firstly. If can’t find
the CD track information, online searching will
then start.The searching results will be shown
on the Center’s display,
Helpful hint:
If the internet query failed due to failure in
internet connection, the error message "Check the
internet setup for Gracenote online" will appear.
Check if your internet connection is correct (see
12.2.1 above)

2-3

2-3

Malfunction Check Chart

Check power wire, speaker
wire, If they fix ok?

USB can’t read

CD function no sound

The set function no
sound(All mode)

No

Fix the wire and check
speaker is good or not

Check CD output is good or
bad

No
Check power circuit

Check the socket of USB
whether dirty or loosen

No

Change socket of W08

Yes

Yes

Yes
Check FFC cable of 1706
on W08 board or 1401 on
AMP board is good or bad

No
Change the FFC cable of
1706 or 1401.

Check IDE Cable is good or
bad

No

Change the IDE cable
Check the wire from
socket to W08 board is
normal or not

Yes
Yes
Check AMP circuit of set is
good or bad

No
Change IC TAD8932
of AMP board

Yes
Check the voltage of SMPS
which in W08 and AMP
boards are normally or not
Yes
Check mute circuit and CPU
circuit and change

Check the related
components of CD signal
channel is good or bad

Yes
No

Change the related
components.

Tuner function no sound
No

Change the SMPS

Check tuner output is good
or bad

No

Change Tuner module

No

Check the TDA7468 circuit
of set is good or bad

Yes
Check FCC Cable is good
or bad

Yes
Change FFC cable of tuner

Change USB socket

No

Change W08 board

3-1

3-1

SERVICE TEST PROGRAM

To enter service mode,keep
OK key depressed while
plugging the main AC cord
i