That is awful cheap, i wonder what the wholesale cost is of a $1000 machine?

" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"

At the ASTI conference, I attended training on LG washers and refrigerators. The instructor was a dude named John out of Alabama. He was, hands-down, the best instructor there; kinda reminded me of one of my electronics instructors in the Navy: smart, funny, and knew his stuff cold.

Anyway, these LG machines ain't that bad once you get to know 'em. They have their quirks and, yes, they have their weak points like all machines. But John emphasized two things that you gotta do as a service tech on these machines: you gotta use the diagnostic mode and you absotootly have to be able to read a wiring diagram. You can test every component on that washer from the main control board.

Cool thing about these machines is they have no belt: it's a magnetic drive directly mounted on the drum like on the Fisher Paykel washers.

While it may be obvious to most of us that this is juvenile---servicers that eloquently trash-talk brands or models of appliances WITHOUT getting into specifics---other than it's "Made In Korea! For Christ Sakes!" " I wouldn't use one those if my own mother held a gun to my head!"

Usually have zippo knowledge of the brand or it's products. V-e-r-y unprofessional. This does NOT endear other professionals to be associated with *you*. Then again, maybe that doesn't matter to this "caliber" of service tech to begin with...

Consumers would prefer a technician that calmly & logically explains/describes any and all shortcomings about a specific appliance.

Picture NASA rocket engineers talking 9th grade level expletives deleted during the early 60s--after numerous failed launches trying to get the reliability of the engines.

Granted--privately, they cussed & cursed. Even then it was more at THEMSELVES for failing rather than any particular partner in the program (GE / Morton-Thiokol / General Dynamics / Raytheon / etc).

Grow up. Be Professional.

To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

This can be quantified as a "tell". It gives the appearance that your real ulterior- motive is due to the loss of a job on the assembly line and NOT from any real tangible flaw or fault in an imported brand of appliance.

To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

8 out of 10 of my customers swear that they never will buy an LG appliance again, especially refrigerators.

Alot of it has to do with LG's unwillingness to distribute parts to the local parts houses.

Ok, picture this, I had a customer with a Kenmore refrigerator, built by LG.

Christmas week, the control board on the fridge blows the relay for the compressor, I try to order the control board next day air from Sears, they say the best they can do is ship it to me 2 days after Christmas.

LG themselves was out of the control board as it was on factory backorder.

HELLO? this is the customers only refrigerator and they NEED the refrigerator FOR Christmas because they are having Christmas at their house!

Customer decides to ditch her 3 year old LG refrigerator that she paid $900 for and buys a Whirlpool refrigerator and makes sure she takes out the extended warranty as she swears she will never buy an LG product again.

Only LG (or imported) brand appliances fail on these holidays and that parts took two days to order. This is dishonest and false.

8 out of 10 of my customers swear that they never will buy an LG appliance again, especially refrigerators.

Most of the consumers that I interact with are intially dissatisfied that service was required on their LG refrigerator. *My job* is to resolve their problem quickly & efficiently. Answer any/all concerns that they have.

In the end--they're happy to be back in business and content that they've just made aquaintance with a servicer that KNOWS his job. This is part of being a good service technician. Judging from my posts on this forum---I think it is safe to say that if there are any issues with the LG products---I try to be as forthright as possible about it and offer SOLUTIONS. Most readers of this forum and customers at-large very much appreciate when a servicer is candid (and professional about it).

It takes NO skill to bash/smash *any* brand or type of appliance on this forum. Anyone can do it--it's that easy. No training required.

To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows: