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This motel was adequate but could be much better at little expense. Some normal safety features and amenities were noticeably missing. Those amenities related to the functionality and appeal of the bathroom section of the suite ((slippery tub, poorly fitted shower curtain, no grab bar...More

Review collected in partnership with Extended Stay

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

William, thank you for being our guest and for posting your remarks online. We are happy to know you had an overall nice stay. However, we are sorry for not meeting your expectations and regret the inconvenience this caused. Your comments will help us as...More

I always look forward to my getaway .
I can't wait to check back in.
The Extended family are great. They go out of their way to please me. Any questions they answer. The management are great. The staff are always working hard.More

Review collected in partnership with Extended Stay

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

We enjoyed reading your comments and want to thank you for sharing such a pleasant review about your stay at Extended Stay America - Boston - Burlington. We are thrilled to read you were impressed by the exceptional service you received from our entire team....More

I stayed at Extended Stay America - Burlington MA when I first landed in USA. I would recommend it because it is located on prime location and is closed to places like Burlington Mall, Wegmans (Super Store), Best Buy etc so that some one can...More

It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location. Your recommendation is truly appreciated, and we look forward to being of your...More

Rooms are very spacious, the price is exactly right. Kitchenette in the room was great. Very clean, first time I have climbed a stair well in a hotel, and pointed out to my partner HOW Clean it was! Great Job! will come back!More

Thank you for being our guest and taking the time to review your experience at Extended Stay America. We are glad to read that you liked our affordable rates and your spacious room. It was a pleasure having you as our guest, and we hope...More

Room was not clean as expected when arriving. Give a credit to the front desk who send the housekeeping for the second day as requested. The hotel smells bad on halls and room. Smells dirty. Is the first time that a hotel service will not...More

Review collected in partnership with Extended Stay

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

We Sincerely apologize for the cleanliness issue you experienced in your room and that you were disappointed with our facilities. We want to assure you that necessary corrections are being made to prevent such occurrences in the future. We hope you’ll consider a return visit...More