Isolated:
Actual harm that is not immediate jeopardy

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
(Corrected 2017-01-31)

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
(Corrected 2017-01-31)

Widespread:
No actual harm with potential for more than minimal harm that is not immediate jeopardy

Store, cook, and serve food in a safe and clean way.
(Corrected 2017-01-31)

Pattern:
No actual harm with potential for more than minimal harm that is not immediate jeopardy

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
(Corrected 2017-01-31)

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
(Corrected 2017-01-31)

At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
(Corrected 2017-01-31)

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
(Corrected 2017-01-31)

Isolated:
No actual harm with potential for more than minimal harm that is not immediate jeopardy

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.