Policy

Driver license

A valid and full/unrestricted driving licence issued in Australia or New-Zealand, -or- a legally confirmed English translation of your driving licence, accompanied by a valid driving licence from your country

Minimum age

21

Cancellation policy

Once the request is accepted, any cancellations must be made directly to the rental operator
AND Transfercar (in Your Trips) no later than 48 hours before pickup time, to avoid being
charged a $100 cancellation fee by Transfercar.
Note that the rental operator may also have a separate cancellation fee independent of Transfercar's
cancellation policy, that you agreed to pay when you confirmed your booking with them.

Additional comments from the rental operator

Late model vehicle, please be aware that you may get a larger vehicle inc an 12 seater van. May be manual or Auto. Driver must be 21 years of age or more with a full licence and credit card. Drivers aged between 21-25 incur an underage charge. Standard excess liability of $3000-$3500+gst applies + $250.00 bond held upfront. Excess liability reduction available at $29.90 per day for small cars to reduce excess liability to $300 + gst or $35.65 to reduce to nil. Excess liability reduction available at $35.65 per day for 4WD size and bigger vehicles to reduce excess liability to $500 + gst or $41.40 to reduce to nil. Standard terms and conditions do apply. We will confirm the booking within 24 hours weekdays, please note if you request a car over the weekend or public holiday we will reply the next working day. We can not guarantee a same day collection due to the time the reservation process takes. You will receive a confirmation email from us providing a reservation number and collection details.