We are sincerely sorry about the problem you experienced with your HP product. Rest assured that your service order is our top priority. We are here to make sure your service order request goes smoothly so we have created a quick and easy way for you to get an up-to-date status of your service order.

HP will provide you with all the available information including shipping information and the expected delivery date.

Simply enter your service order number and then either your email address or the serial number of your product.