Flight operations

All Jet Airways international flights operate from the new Terminal – 2 (T2) at the Chhatrapati Shivaji Maharaj International Airport in Mumbai.

Drop off point

Guests travelling on Jet Airways international flights will need to alight at Gate 7.

Check-in

First and Première Guests are requested to proceed to island ‘P’ and Economy guests to island 'K' for check-in. JetPrivilege Platinum, Gold and Silver members can check-in at the dedicated counters.

Check-in for International flights

Timings

Class

Island

Counter number

0700 - 2200 IST

ClassEconomy

IslandK

Counter number5 to 12(For non-JetPrivilege members)

Counter number1 and 2(For JetPrivilege Platinum members)

Counter number3 and 4(For JetPrivilege Silver & Gold members)

ClassPremière

IslandP

Counter number7 and 8

ClassFirst Class

IslandP

Counter number6

2200 - 0700 IST

ClassEconomy

IslandK

Counter number5 to 12(For non-JetPrivilege members)

Counter number1 and 2(For JetPrivilege Platinum members)

Counter number3 and 4(For JetPrivilege Silver & Gold members)

ClassPremière

IslandP

Counter number7 to 9

ClassFirst Class

IslandP

Counter number6

Baggage drop

Timings

Flight type

Island

Counter number

0700 - 2200 IST

Flight typeDomestic

IslandM

Counter number1 to 7

ClassInternational

IslandK

Counter number9 to 12

2200 - 0700 IST

Flight typeDomestic

IslandM

Counter number1 to 7

ClassInternational

IslandM

Counter number8 to 11

Wheelchair

Timings

Flight type

Island

Counter number

0700 - 2200 IST

Flight typeDomestic

IslandL

Counter number14

ClassInternational

IslandK

Counter number13

2200 - 0700 IST

Flight typeDomestic

Island-

Counter numberCheck-in avaiable at allJet Airways counters

ClassInternational

IslandK

Counter number14

Access to / from the New Terminal – T2

Departures - Level 4

Guest travelling by chauffeur-driven cars or taxis can drive to the departure gates at Level 4 through the Sahar elevated access road. However, two-wheelers and three-wheelers are not permitted on the elevated road.All two-wheelers, three-wheelers and city buses will access Terminal 2 using a dedicated lane through the existing Sahar road.

Arrivals

Level 1

Prepaid taxi and special coach services will be available.

Level 2

Private cars, or hotel provided transport are available at Level 2.

For three-wheelers and city bus services, passengers will have to proceed to P6 at the multi level car park on level 2.