Category: mis-sold mortgage

Since 31st October 2004, the Financial Services Authority (FSA) have been responsible for making sure that any advice given to customers regarding mortgages was suitable for their needs. The FSA have published detailed guidelines to ensure that all mortgage advisors follow the rules, but this isn’t always the case..

How do I know if my Mortgage has been Mis-sold?

Unless you have knowledge of the mortgage market, it would be very difficult to tell if your mortgage has been missold.

There are lots of reasons why a mortgage could be classed as missold. In some cases the whole mortgage could be deemed as unfair. In others it could be a part of the mortgage that is wrong. We have staff that can carefully examine mortgage documents to ensure you were sold the right product at the right price. We will also check the ‘add ons’ that many Brokers and Lenders have sold you-in some cases even without your knowledge!

What is mortgage mis-selling?

A mis-sold mortgage can be a variety of things. It could be that you were advised to take a product that was not suitable for you or you could not afford the product. You could have been encouraged to inflate your income by a mortgage broker to ensure you got a loan. The solicitor might not have acted with your best interests at heart. These are just a few examples of how a mortgage could be mis-sold.

What is Mortgage Payment Protection Insurance Mis-selling?

This practice is part of the PPI scandal that rocked the UK in recent years, there is a good chance if you have mortgage payment protection that you were probably mis-sold it. This can be due to a number of reasons including not being told payment protection had been added, being misled into thinking the protection would increase your chances of getting a mortgage. There are many ways that companies mis-sold mortgage payment protection insurance please contatct us we will be able to tell you for sure.

How far can you go back?

We can review any mortgage that has been taken out in the last 12 years-even if you don’t have it anymore.

How long does it take?

The first stage of the claim process will take approximately 12 weeks. This is because we need to obtain all the necessary documents from your mortgage Lender. This is usually completed within 8 weeks and your documents with then be with our vetting team for up to 4 weeks.

Once we have vetted your documents and you have been advised we can process your claim further, we cannot say exactly how long this process will take. Some cases complete within a few short months-others can take over 12 months-but we will always ensure we work as fast as we can for you.