We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Q & As

Rated 4.1 out of 5 by 7
reviewers.

Rated 2 out of 5 by Reg3R Style let down by quality.
Great style but feels cheap. The "Crush Grind" ceramic grinder is excellent but the drive mechanism from the head is not positive. Look for this grinder in a better housing.
17 April 2015

Rated 5 out of 5 by Shirl24 Can't fault this
I love this pepper grinder. I first used it when I was in a holiday cottage and loved it. As soon as I came back from my holiday, I bought both the pepper and salt grinders. They are faultless. I've bought several grinders before but this definitely is the best. It's easy to fill with no awkward screwing of a metal bolt in the middle of it. It just pulls off and you fill it up and then push it back on. Simple.
10 September 2014

Rated 5 out of 5 by JE65 Excellent Product
This is such an excellent product. I also have the matching salt cellar.
They are very easy to use. Both the pepper and salt grinders have varying degrees of fineness/coarseness that you can select, from very fine to quite coarse. simply by turning the dial on the bottom.
They are nicely designed and don't topple over. Very easy on the hands. They both grind without any effort required. The best grinding I have come across in a pepper mill.
16 October 2012

Rated 5 out of 5 by KJB83 Nicely designed product
Modern and simple looking pepper mill. No mess design - very satisfied!
01 September 2012

Rated 5 out of 5 by LaurenCourtney Great item....I use mine for chilli flakes!
Really great item, soooooo easy to use, very interesting to see that it has a special ceramic mechanism. It sprinkles/grinds just the amount you need.
Just pull the top off and fill up with the dry chilli, YES chilli! I have the larger mill also which is great for pepper. I bought the white mill for salt.
The unit is made from a hard plastic.....which I personally prefer. Its wipe clean and just the right size for all of us in the family!
I have thrown my other mills away! I am going to go back and buy the smaller ones ready for picnics and for meals in the garden! :)
09 February 2012

Rated 2 out of 5 by MattyB Returned this item!
Bought the pepper and salt mills online and was expecting alot. Unfortunately, upon arrival, both items did not live up to the images. I found the pepper mill looked/felt cheap and was made of scratchy plastics not silicone as advertised. Really expected more.
01 February 2012

Rated 5 out of 5 by Basi Brilliant
Best Grinder I've ever used. Easy to fill and looks very smart.
18 January 2012