Tech Support/ Customer Service Agent

We value your safety with current events and now offer an Online Hiring and Training process!

**Please note this is an On-site position and the expectation will be to return on-site once deemed appropriate**

Live your 2020 vision and WIN THE FUTURE by starting your career as a

Tech Support/ Customer Service Agent

As a Technical Support/ Customer Service Agent in our Coeur d’Alene Call Center, you will be the front line in providing a premier customer experience. Our representatives are responsible for answering all inbound technical and customer service inquiries regarding DISH customer accounts, with an overall goal to effectively diagnose customer needs and provide industry leading support/solutions, while delivering high customer satisfaction and individual results.

4 Agent Level Tiers for advancement opportunities:

Tier 1: Agent Training/ Customer Service

Tier 2: Tech Support

Tier 3: Advanced Tech Support

Tier 4: Global Expert

PERKS OF EMPLOYMENT:

· Competitive wages based on Tier structure

· 40+ hours per week

· AWESOME BENEFITS: Full Medical/ Dental/ Vision/ 3 Weeks of Paid Time Off/ Life Insurance/ Long Term & Short Term Disability/ Paid holidays/ 401K

We love to promote employees from within and have several career path opportunities to choose from - Operations, Training, Workforce, Quality Assurance, Management and more!

“Inspire the new you” by becoming a part of the Inspiro family.

Inspiro is a pioneering leader in global customer experience management. With headquarters in the Philippines and offices in Madison, WI; Coeur d’Alene, ID; and Managua, Nicaragua, we blend tech-savvy and a people-centric approach to deliver multi-lingual, omni-channel solutions that create awesome customer experiences. We have over 12,000 customer champions in 35 global strategic locations serving some of the world's best-known companies across various industries.

Company Description

Inspiro is a pioneering leader in global customer experience management. We blend a tech-savvy and a people-centric approach to deliver multi-lingual, omni-channel solutions that create awesome customer experiences. We are headquartered in the Philippines with over 12,000 customer champions in 35 global strategic locations serving some of the world's best-known companies across various industries.

inspiro

Why Work Here?

Awesome growth potential!

Inspiro is a pioneering leader in global customer experience management. We blend a tech-savvy and a people-centric approach to deliver multi-lingual, omni-channel solutions that create awesome customer experiences. We are headquartered in the Philippines with over 12,000 customer champions in 35 global strategic locations serving some of the world's best-known companies across various industries.
Our Values
-Trust
-Excellence
-Accountability
-Malaskit
-Meritocracy
-Respect