“Always prompt, courteous and professional. Not the cheapest, but you get what you pay for."

Customer: Robert Cook

Purchased: Peace-of-Mind A/C

“Bob is a friendly no pressure sales person, was able to answer all of our questions. I had the feeling Bob went the extra mile to help us get the best price for the value. Jonathon was well prepared and very knowledgeable concerning the installation. He kept us well informed as to the work he was doing throughout the process."

“Brandon & Josh, the installers, were very professional & helpful to answer all my questions."

Customer: Kay Miracle

Purchased: Basic Temperature Furnace & A/C

“I had the best two installers in the world. It was a daunting task and they made it happen. It took much longer than they expected and the temperature in the attic was over 100 deg. The mess created was cleaned each day, they were trustworthy and pleasant, and made it happen. We love our new systems."

Customer: Michael Ison

Purchased: Basic Temperature Gas Furnace & A/C

“I was very impressed by Jonathon & Brandon, not only by their work ethic but kindness, respect, and overall job performance. Very pleased by Bob Price as well. He guided me to financing and great personal help in deciding.""

“We have found your good reputation in sales, service, and installation to be justified by our experience."

Customer: Roy Gillespie

Purchased: Basic Temperature Gas Furnace & A/C

“From the service technician & salesman to the installation crew, you guys were amazing. I was impressed by all of you. Excellent service, no high pressure sales & your installation crew could not have been better. What amazed me the most was your service technician offering to bring his personal space heaters until a decision could be made on the repair. I was also very impressed that you tried everything to repair my 26 year old system before talking to us about replacement options. We couldn't be happier & will be a customer for life! I've been telling all of my friends & co-workers about General Heating & Air. Thanks so much!""

Overall satisfaction with services received:

Customer: Richard Eid

Purchased: Basic Temperature Gas Furnace & A/C

“Cleaned up well after themselves. Sales person explained every thing very well. I'm not sure I fully understand every thing as well as I should. The 2 young men who put the system in were very respectful and kind. I felt like I could leave them in my house when I wasn't home."

Overall satisfaction with services received:

Customer: Patricia Richards

Purchased: Basic Temperature Gas Furnace & A/C

“Very nice men. Explained things as they went along. Clean up after there self very well. If they saw a problem told me about. Felt comfortable with them in my home. I am very pleased with everything. Thank you."

“Got the job done in 2 days. Am very pleased. Thank you."

Customer: Larry Rice

Purchased: Basic Temperature Gas Furnace & A/C

“Doug and Ray were very professional and very polite. Bob was very knowledgeable about the heating and cooling systems and explained everything in detail to me. The first servicer (Seth) who came out was so nice."

Overall satisfaction with services received:

Customer: Brenda G. Roberts

Purchased: Basic Temperature Gas Furnace & A/C

“Doug and Ray were very professional and very polite. Bob was very knowledgeable about the heating and cooling systems and explained everything in detail to me. The first servicer (Seth) who came out was so nice."

“Installation team was friendly & efficient. They also cleaned well after installation. They explained work progress and schedules. We were pleased with service.”

Customer: Thomas Hodge

Purchased: Basic Temperature Furnace & A/C

“...Your techs were professional, courteous, and most of all humble. I have an elderly person staying with me in respiratory distress. Told Allen and Bobby one time and they made every effort to keep dust down and a clean environment, for which I am very grateful.”

“We were in the depth of a heat wave and my husband is in very poor health and our air condition unit quit and we had to have immediate service and your business did it."

Customer: Helen Schreick

Purchased: Basic Temperature A/C

“1) Explained a/c & heating options and cost. 2) Started on date and time promised. 3) Finished withing time set. 4) Workers were skilled and gave professional service. 5) Suggestion: A complete inspection of system after installation by company official."

“Completely satisfied with everything - from sales to installation. Prompt and courteous.”

Customer: Phillip Garvin

Purchased: Basic Temperature Gas Furnace & A/C

“Overall we had a great experience. There was a problem day two where the unit stopped working but the tech guy got here in a couple of hours, fixed the issue and all was well. One thing I am very unhappy about is the exhaust pipes. We have hit our heads on it several times and the pipes ruined our plans for that area of our basement. I’d be happy if the pipes were moved (and they could be). When I brought this issue up to your employees my feedback was ignored.”

Customer: Stacey Bragg

Purchased: Basic Temperature Furnace & A/C

“Bob & the two service people went out of their way to get me answers to my questions. The service people cleaned up as they worked & left the work area very clean. I was very pleased with the whole job.”

Purchased: Basic Temperature Furnace & A/C

“I found no faults with the installers or salesperson. I like York equipment.”

Customer: Anna Marshall

Purchased: Old Stock A/C

“We will always recommend your company to our friends. The men who put our furnace & air in were the best. They were very considerate and friendly and done a great job. And they were quick. Thank you so much.”

“The equipment and installation are excellent. The salesperson and installers delivered as promised. We are so much more comfortable and I have high expectations that my electric bill will drop.”

Customer: Janet Hieronimous

Purchased: Peace-of-Mind A/C

“I was very pleased with the whole experience. Salesperson, Bob Price was very helpful and explained things for me. The service people that came were very good and did a wonderful job – even cleaned-up after they finished the job. Thank You for a job well done.”

Customer: Betty Castle

Purchased: Basic Temperature Furnace + A/C

“Brandon and Aaron were very professional and courteous. They worked fast, hard and made sure they cleaned-up any messes that were made. Brandon explained to me every step they were taking, corrected problems he saw from previous work we had done and made sure the fixes were correct. They explained the thermostat controls to me in a way I could understand. I would highly recommend General Heating & Air Conditioning to my family and friends. And by the way, York has been awesome!!!”

Customer: Earleen Akers

Purchased: Total Comfort Furnace + A/C

“I’ve never had anyone except General Heating and you’ve been excellent to me. Do you remember when you placed (as a favor to me) the plastic air vent covers over the vents to direct air and heat up? Every time I clean them I thank you. I have never experienced any person at General Heating that hasn’t been a top-knotch person. I would trust them, without a doubt (in fact for most of the time I was gone while work was done). They know their business and take the time to explain in detail any questions. You’ve done an excellent job in hiring the best! But what else would I expect from you?”

Customer: Mabel Whitt

Purchased: Peace-of-Mind A/C

“Everyone was very nice, polite and courteous. Great job!”

Customer: Dwayne Musick

Purchased: Peace-of-Mind A/C

“Rep. Bob Price was good and honest with us. Sold us on York and sent us 2 good men to install our York Furnace. The men were good enough to take out our old furnace and install new one same day so we could have heat by night time, then complete it the next day.”

“The installers were very nice and helpful explaining the system to me. I am very pleased with the air conditioner and furnace.”

Customer: Betty Shimfessel

Purchased: Basic Temperature Furnace + A/C

“We have been a customer of yours for approximately 40 yrs. When we bought our house in 1967 it had a furnace from General Heating. We have always had good service and have had no reason to change to any other company.”

“So far all is working ok. Can’t get used to the silence of the unit. Service men were very efficient. They cleaned-up when finished. Have been satisfied with past service.”

Customer: Kathleen Martin

Purchased: Peace-of-Mind A/C

“Bob’s presentation was very professional. He was well prepared, had all the information I wanted, he seemed to know the equipment very well. I received a quote from a competitor of yours where the salesman didn’t have any printed material of his equipment, seemed confused, overall a bad presentation. These presentations were a large reason we chose to buy from you.”

Customer: Philip Hughes

Purchased: Peace-of-Mind Furnace + A/C

“I am not cooling as well as hoped for in the family room and upstairs – we will re-evaluate after some time. Also Fred and Andrew were a good team and nice to work with – Fred totally gained my confidence and trust.”

Customer: Debbie Frazier

Purchased: Total Comfort Furnace + A/C

“Very pleased with the equipment, already can tell a difference with the cooling of the house. Service techs did a good job installing the furnace and air conditioner. Also, thank you for the gift card.”

Customer: Alice Hogue

Purchased: Peace-of-Mind A/C

“We have always had wonderful service from General Heating, and were somewhat disappointed with our experience this time. Not all the work listed on the contract was performed and we had to request a revised bill twice. We were told to tear up the first statement and then were called about our payment being late before we ever received the revised bill. Trash was left in basement and outside around the new air conditioner. And we had to request a return visit to fix an improperly installed drain line. When the workers arrived, they thought they had to install a breaker box and didn’t know anything about working on the drain line. All in all, rather less than what we have come to expect from the company. Thank you for giving me the opportunity to mention these concerns.”

“Bob was very responsive to my request and prompt, also did not pressure me into a sale. York equipment and 10yr warranty helped make my decision.”

Customer: Marilyn Bradshaw

Purchased: Peace-of-Mind A/C

“Everything about my experience was top-notch. From the initial service call, to the salesman and then the installation crew, everyone was prompt, respectful and thoroughly professional. First class business!”

“Your people were very considerate, courteous & nice. I couldn’t have been treated any better. Thanks very much.”

Customer: Billy Moore

Purchased: Basic Temperature Air Conditioner

“We were very pleased with the service we received from GHAC. They were prompt and perfect gentlemen! Also how fast they got to us and very, very happy to get our air in. The heat at that time was unbearable. I would recommend anytime!”

“Very prompt to respond to need for replacement of A/C. Salesperson, Mark, very nice to work with. Workers very steady and good about installing.”

Customer: Mary Ann Crance

Purchased: Basic Temperature A/C

“The sale representative was very informative with us getting the new air conditioner, also the technicians explained everything they had to do and completed the job in a timely manner. We would recommend your product and services to anyone. Thanks again!”