Chargebee Pricing Reviews

Pros

Easy integration for the tech team with Braintree and other payment processors. Lots of features for easily managing your customer subscriptions. Affordable for a startup. Dunning management is very nice!

nice options available to flexible pricing options for SaaS.
complete suite to manage invoicing and recurring payment.
The test site for training prior to using is also very useful. We are able to use it really well due to this feature and we can train new employees on the product as well.

Money and system of payment is the inalienable part of each business regardless the field of activity, number of employees, country and so on. With Chargebee you finally can afford yourself to take off this cargo from yourself and rely on this system in everything connected with money, billing, invoicing etc. In addition to this, I need to mention that all these transactions that happen on your website always recorded by this software and you can check not only the current situation but all the deals that happened even long ago.

Cons

Can be confusing to navigate at times. Dashboard reports aren't all that great.

Setting up payments in multiple currency requires a bit of a workaround but again its sorted out.

payment gateway integration can be a little more seamless they always encourage stripe, but a lot of spurious txns get generated on that platform.

The very big number of possible ways of working with payment are available here and this creates some difficulties because if you are the person who did not have the experience to work with such things the same as me, understanding of all the processes can really take some time.

Payments simplified

Used weekly for 6-12 months

Reviewed 2016-09-06

Review Source: GetApp

We have been using Chargebee for over 6 months now and the experience has been nothing but great. The setup and onboarding is amazingly simple. From a developer point of view, integration process has been clearly chalked out and documentation is crisp and to the point. The pricing plan itself is very encouraging. 50K dollars are processed without any cost.- Pricing plan
- Integration and Documentation
- Ability to setup coupons
- Direct integration with affiliate systems

We have been using Chargebee for over 6 months now and the experience has been nothing but great. The setup and onboarding is amazingly simple. From a developer point of view, integration process has been clearly chalked out and documentation is crisp and to the point. The pricing plan itself is very encouraging. 50K dollars are processed without any cost.- Pricing plan
- Integration and Documentation
- Ability to setup coupons
- Direct integration with affiliate systems

easy subscription management software

Used daily for 6-12 months

Reviewed 2018-01-19

Review Source: Capterra

managing payments on saas product.
using for invoicing and planningnice options available to flexible pricing options for SaaS.
complete suite to manage invoicing and recurring payment.
The test site for training prior to using is also very useful. We are able to use it really well due to this feature and we can train new employees on the product as well.

managing payments on saas product.
using for invoicing and planningnice options available to flexible pricing options for SaaS.
complete suite to manage invoicing and recurring payment.
The test site for training prior to using is also very useful. We are able to use it really well due to this feature and we can train new employees on the product as well.

Prosnice options available to flexible pricing options for SaaS.
complete suite to manage invoicing and recurring payment.
The test site for training prior to using is also very useful. We are able to use it really well due to this feature and we can train new employees on the product as well.

Conspayment gateway integration can be a little more seamless they always encourage stripe, but a lot of spurious txns get generated on that platform.

Response from Chargebee

Hey Alister,

Thank you for your review :) We¿re happy that you find our product features useful.

Regarding your feedback on payment gateways, we are constantly working towards a more seamless integration.

Apart from Stripe we do integrate with several other payment gateways and Payment methods, please take a look at it and let us know if you are interested in any of these ( you can reach out to support@chargebee.com) . We will definitely help you with the set-up process.

Great API Docs and Fantastic customer support

Reviewed 2013-01-02

Review Source: GetApp

I first heard of Chargebee after doing some trial integration of both Chargify and Spreedly with our new SaaS app rocketmailmerge.com. A quick look over their API documentation and we were off to work integrating their system with our billing and customer management. Chargebee's API was very easy to integrate, it took only 1 day to get up and running on their sandbox due to their great example code.
As an Australian Startup it's very difficult to find a payment manager that can connect to a payment gateway to process USD. Fortunately Chargebee integrates with both Worldpay and eWay. We use Worldpay as our payment gateway so it was paramount that our payment manager supported them. Not only do they support them but about 25 other payment gateways should we ever need to change payment gateways.
Chargebee's fees are dirt cheap which makes it a great option for startups who are bootstrapping their building. Their pricing is very competitive and was the best I could find on the market.
The team at Chargebee are very helpful and always respond quickly to support emails. Any questions we've had have been answered in detail and the team is a pleasure to communicate with. I will be using and recommending the Chargebee billing platform for all my future projects.

I first heard of Chargebee after doing some trial integration of both Chargify and Spreedly with our new SaaS app rocketmailmerge.com. A quick look over their API documentation and we were off to work integrating their system with our billing and customer management. Chargebee's API was very easy to integrate, it took only 1 day to get up and running on their sandbox due to their great example code.
As an Australian Startup it's very difficult to find a payment manager that can connect to a payment gateway to process USD. Fortunately Chargebee integrates with both Worldpay and eWay. We use Worldpay as our payment gateway so it was paramount that our payment manager supported them. Not only do they support them but about 25 other payment gateways should we ever need to change payment gateways.
Chargebee's fees are dirt cheap which makes it a great option for startups who are bootstrapping their building. Their pricing is very competitive and was the best I could find on the market.
The team at Chargebee are very helpful and always respond quickly to support emails. Any questions we've had have been answered in detail and the team is a pleasure to communicate with. I will be using and recommending the Chargebee billing platform for all my future projects.

Does what we need it to do

Used daily for 6-12 months

Reviewed 2017-04-12

Review Source: Capterra

Chargebee is very helpful to us as a small startup for managing our subscriptions. It's free for up to a certain transactions and then chargable after that. They offer a lot of functionality that would have taken us significant resources to build ourselves. Which for a small startup is critical. I'm not in love with their user interface and some things can be confusing or difficult to find but for the most part it's not too bad.Easy integration for the tech team with Braintree and other payment processors. Lots of features for easily managing your customer subscriptions. Affordable for a startup. Dunning management is very nice!

Chargebee is very helpful to us as a small startup for managing our subscriptions. It's free for up to a certain transactions and then chargable after that. They offer a lot of functionality that would have taken us significant resources to build ourselves. Which for a small startup is critical. I'm not in love with their user interface and some things can be confusing or difficult to find but for the most part it's not too bad.Easy integration for the tech team with Braintree and other payment processors. Lots of features for easily managing your customer subscriptions. Affordable for a startup. Dunning management is very nice!

ProsEasy integration for the tech team with Braintree and other payment processors. Lots of features for easily managing your customer subscriptions. Affordable for a startup. Dunning management is very nice!

ConsCan be confusing to navigate at times. Dashboard reports aren't all that great.

Response from Chargebee

Hi Brad,

Thank you so much for taking your time out to review us. We¿re so happy that you find our integrations and our other billing features easy and helpful.

Re the UI- We are making changes to our layout to make it more user friendly.

Dashboard reports - Is there anything specific that you are looking for? Let me know and I will be happy to assist you.

Stellar service saving time and money

Reviewed 2014-03-13

Review Source: GetApp

I've had many 'long-term' customers, who are very satisfied with my Pilates services, but for whom the whole 'buying/tracking' packages of sessions has become too onerous. Chargebee has allowed me to provide my customers with the same stellar service, but at a reduced cost because I save bookkeeping time and money.

I've had many 'long-term' customers, who are very satisfied with my Pilates services, but for whom the whole 'buying/tracking' packages of sessions has become too onerous. Chargebee has allowed me to provide my customers with the same stellar service, but at a reduced cost because I save bookkeeping time and money.

All the operations with money will be here

Used weekly for 1-2 years

Reviewed 2018-05-13

Review Source: GetApp

Money and system of payment is the inalienable part of each business regardless the field of activity, number of employees, country and so on. With Chargebee you finally can afford yourself to take off this cargo from yourself and rely on this system in everything connected with money, billing, invoicing etc. In addition to this, I need to mention that all these transactions that happen on your website always recorded by this software and you can check not only the current situation but all the deals that happened even long ago.

Money and system of payment is the inalienable part of each business regardless the field of activity, number of employees, country and so on. With Chargebee you finally can afford yourself to take off this cargo from yourself and rely on this system in everything connected with money, billing, invoicing etc. In addition to this, I need to mention that all these transactions that happen on your website always recorded by this software and you can check not only the current situation but all the deals that happened even long ago.

ProsMoney and system of payment is the inalienable part of each business regardless the field of activity, number of employees, country and so on. With Chargebee you finally can afford yourself to take off this cargo from yourself and rely on this system in everything connected with money, billing, invoicing etc. In addition to this, I need to mention that all these transactions that happen on your website always recorded by this software and you can check not only the current situation but all the deals that happened even long ago.

ConsThe very big number of possible ways of working with payment are available here and this creates some difficulties because if you are the person who did not have the experience to work with such things the same as me, understanding of all the processes can really take some time.

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