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After you have banked in, please email us a clearly scanned copy or a clear photo of your deposit slip and the following details to 1gift2you@gmail.com:

Name:

Contact No.:

Address:

Prodcut SKU/ Title:

Colour:

Order ID:

Quantity:

Amount Banked In:

Bank Name:

If there is any balance in your order, we will refund you by cash in the parcel.

We ship out all items via Pos Laju, Nationwide or Skynet courier service by default.

Please contact seller if you prefer other courier services.

Upon full payment received we will ship out your item no more than 3 days; not including weekend and public holidays.

Please contact us if your item not received after 3 working days by phone call/SMS 017-290 9615 or email us at 1gift2you@gmail.com

Stock Availability

In the event of non-stock availability for a specific order, seller would contact buyer for decision to be placed on backorder or to proceed with a full-refund thus not wasting any time for both parties.

Combine Shipping

We allow combine shipping if buyers purchase multiple items from us, let us know the items and your shipping address and we would quote you a revised shipping charge based on your total order weight instead.

Risk of Loss

All items purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items are passed to you upon our delivery to the courier service.

All sales are final unless an item is defective upon receipt.

Please allow us the oppotunity to make sure you are completely satisfied with your purchase by contacting us should you have any questions or problems with your order before leaving negative feedback. We will work with you to ensure your complete satisfaction.

Kindly leave feedback upon receipt of your item(s) to let us know you received your item and are happy with the transaction and we will return the favor.

We will address any concerns or issues as soon as possible.

Please take note that warranty does not cover:

Damages to item done deliberately or improper handling of it.

Damage to products caused caused by either impact, liquid, sand or insect, natual disaster and act of God.

Modifying, repairing the product without written consent.

If there is defective on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.

Please keep the packaging well and return the goods as a whole.

We offer 7 days return period, with buyer paying the return postage unless item is defective upon receipt.

Policy on Out-of-Stock Items

Scenario 1:

All the products were in stock when your order was confirmed, but after your payment was confirmed, one of the products in your order went out of stock.

In this case we will ship all the in-stock products that you have ordered first and for products which are out of stock, we will ship it to you immediately once the next shipment of stock arrives or we will refund to you for those items out of stock.

Scenario 2:

The product was already out of stock when you made the order.

In this case we will ship all products in the order only when the new stock for the out of stock product arrives. However, in some situations we might ship the products that are available first.

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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.