If you’re injured

What qualifies as a work injury?

A work injury is the result of any work-related event that causes a need for medical treatment and/or time away from work. The WCB considers each work injury on an individual basis, but in most cases compensation would apply to injuries that occur while a worker is at work, on company premises or on company business. This includes an occupational disease caused by work.

1.

Get medical attention immediately if you need it.

Your employer should provide appropriate first aid and arrange transportation so you can receive treatment from a qualified health care professional.

Have your health care professional report to the WCB. Your health care professional should identify any physical restrictions resulting from your injury and give them to you in writing.

2.

Report your injury to your employer immediately.

Let your employer know about the incident right away within hours or less.

Work with your employer and your health care professional and the WCB to set up a personalized return-to-work plan.

What happens next

Effective claims management must involve not only us, but also employers, workers and caregivers, in a cooperative relationship. We use a proactive case management system to maximize early treatment, safe return to work, and provide superior customer service.

Claims are immediately sorted to focus attention on injuries with complications or those of a more serious, longer-term nature.

Established recovery schedules, time lines and standards result in prompt treatment and return-to-work.

Medical treatment and return-to-work activities run at the same time.

Treatment, physical rehabilitation and return-to-work plans are continuously monitored to ensure the worker’s progress to recovery and return to the workplace.

Be sure to stay in contact with your employer throughout the entire process.

If you disagree with a decision

If you or your dependents disagree with a decision we make on your injury claim, you have several review and appeal options available.