Review of Eicra Soft Ltd support

I have reviewed Eicra Soft Ltd which is a big hosting and web designing company in Bangladesh a while ago.I reviewed there support throughly.The screenshots of the chat is given below.In the end what you wish to believe is up to you to decide.

Re: Review of Eicra Soft Ltd support

Erm, that conversation is out of whack. I work for a company (Much bigger than Eicra) like that, and I wouldn't really like the tone you were speaking with. It seems to me like you're asking for a whole lot for nothing for absolutely no reason whatsoever.

Re: Review of Eicra Soft Ltd support

Originally Posted by Wintereise

Erm, that conversation is out of whack. I work for a company (Much bigger than Eicra) like that, and I wouldn't really like the tone you were speaking with. It seems to me like you're asking for a whole lot for nothing for absolutely no reason whatsoever.

Re: Review of Eicra Soft Ltd support

Customer: One milkshake please.
Salesperson: Ok sir, anything else?
Customer: Yes, i want it in a platter.
Salesperson: Excuse me sir, milkshakes don't come in platters.
Customer: What! Your place sucks. Oh, wait, Now that i have given you customer review, do i get a discount?
Salesperson: I'm sorry sir, currently there is no promotional offer.
Customer: This is not right, i speak better English than you, so i should have your job. what do you think?

No offense, but I am just surprised the sales guy didn't say '¤¤¤¤ OFF!'

Customer: One milkshake please.
Salesperson: Ok sir, anything else?
Customer: Yes, i want it in a platter.
Salesperson: Excuse me sir, milkshakes don't come in platters.
Customer: What! Your place sucks. Oh, wait, Now that i have given you customer review, do i get a discount?
Salesperson: I'm sorry sir, currently there is no promotional offer.
Customer: This is not right, i speak better English than you, so i should have your job. what do you think?

No offense, but I am just surprised the sales guy didn't say '¤¤¤¤ OFF!'

Pretty much, I'd have closed the chat on his face the moment he started beating around the bush and making comments for no reason whatsoever.

Re: Review of Eicra Soft Ltd support

holy.......I feel like kicking ¤¤¤....and that doesn't happen often believe me.....providing service is my life(gonna be)..I can't stand people bullshitting service providers for no reasons...they work all around.....limited opportunities..very limited pay rise chances....and in most cases no chance of handling the big stuff to gain more experience...which are handled by outside !expert! engineers and tech support(my personal experience as working part-time)..and nothing to say about upper levels attitude and behavior...and after all that is handled and taken care off here comes the very knowledgeable customers with their stupid ¤¤¤ questions and their belief that they know it better than experts(though I won't deny there are exceptions to the last one cause some guys did know holy ¤¤¤¤ more than many of us working did)...please show them some..well maybe you can't respect them but some sympathy with understanding what happens to them at least...come down from your high seat and see the picture please....