Cash Cards and Others: ITZ Cash Card To accept returns in these cases, we must be contacted within 7 days of receipt of package over phone at our Customer Care at +91 0967 68 68 111 or mail us at support@dthbangalore.co.in mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest. dthbangalore.co.in reserves the right to determine whether the product has a manufacturing defect or otherwise.Please note that shipping fees are not refundable.