COMMUNITY FEEDBACK SCORE

RANKINGS & RATINGS

ABOUT DIRECT CARE INNOVATIONS

Direct Care Innovations (DCI) is a healthcare technology company that creates business management platforms for providers and agencies in the Medicaid, Medicare, and Managed care markets. We believe our innovation can create a better future for Direct Care workers and the people they support. Our vision is to design systems that enable agencies to eliminate fraud and abuse while empowering providers to put more money into the hands of Direct Care Workers.

Positive Review

Reviewed on September 26, 2017

What was the best part about using Direct Care Innovations?

The software is easy to use for all user levels. From end users to supervisors to administrative staff, the system is user-friendly. The best part of this software is that it's sophisticated enough to be used for all of a company's needs, including time-keeping, payroll, billing, scheduling, and training compliance.

What would you change about your experience with Direct Care Innovations?

There is nothing I would change about my experience with DCI. As one of the first customers, the implementation process took some time. However, after working with DCI for 2 years, they have greatly increased their training and implementation resources and tools.

Overall Feedback

Our agency has reduced overtime since using DCI, as it is easy to track hours and there are specific reports designed to show Overtime. We have also become more efficient in our scheduling for all programs. It's helpful to have the anticipated schedule to compare with actual hours worked. Overall, the way the system works as a cohesive unit for all business needs is ideal.

Reviewed on August 8, 2017

What was the best part about using Direct Care Innovations?

DCI has timekeeping, service authorizations and billing, scheduling, training management and more all in one. DCI is easy to use and people adapt to it very quickly.

What would you change about your experience with Direct Care Innovations?

Our experience with DCI has been awesome, we hope to continue working with DCI for a long time and can't wait to see how they continue to develop solutions for our field.

Overall Feedback

DCI uses cutting-edge technology and it's solutions are tailored to the Medicaid, Medicare, and Managed Care industry. DCI has allowed us to decrease our admin expenses through increased efficiency and put more money back into the hands of direct care workers. The system makes it easy to manage data and provides great reporting for management.

We are so happy to hear that DCI has helped you decrease admin expenses and increase efficiency!
As well as enjoying the data management and reporting features! Thank you so much for your feedback. We also look forward to an excellent continued partnership!

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CrowdReviews.com relies on user reviews and ratings in order to help buyers find the best products and services for them. We take reviews that are attached to a LinkedIn account much more seriously and consider them as legitimate user reviews.