When trying to add a logo it tells me "Color model mismatch". What does that mean?

It means that the logo is in a format that our platform doesn't read. But no worries! You can send the logo to us via email for assistance(send to stores@squadlocker.com). Please include your store name, and a brief description of the issue. Or use the blue chat bubble in the bottom right corner of the screen and our Customer Onboarding Team will be more than happy to help you convert it to an acceptable format.