If you have any additional questions not addressed on this page, please feel free
to Contact Us.

Logging into the Workers’ Comp Livelink™ Database

Please Note: The America Online (AOL) web browser is not compatible with the Livelink™
software. When using AOL as an Internet Service Provider, please log in to AOL and then use Microsoft
Internet Explorer or Mozilla Firefox for your searches.

To use the Livelink™ full-text searchable databases, please follow these steps:

NOTE: To log in to Livelink™, type public in all lowercase letters in both the Username: and Password: text boxes,
and then click the Log-in button.

The six full-text searchable database options are:

Deputy Commissioner, which includes all Deputy Commissioner decisions filed since March 1,
2000.

Enterprise (formerly Everything [Public]), which allows the general public to search the
following four databases simultaneously: Deputy Commissioner, Full Commission, N.C.
Supreme Court and Court of Appeals, and Statutes.

Enterprise [All Versions], which allows the user to search the following four databases
simultaneously: Deputy Commissioner, Full Commission, N.C. Supreme Court
and Court of Appeals, and Statutes.

Full Commission, which includes all Full Commission decisions filed since December 1, 1994.

N.C. Supreme Court and Court of Appeals, which includes all precedent-setting decisions filed
since 1994. (Note: Hypertext links to PDF versions of selected Rule 30(e) non-precedent
-setting decisions can be found at http://www.ic.
nc.gov/ncic/pages/court.htm .)

Statutes (formerly Statutes/NCIC Rules), which includes pertinent portions of the
N.C. General Statutes—updated through the changes made by the 2010 General Assembly—plus the
latest update of the N.C. Industrial Commission Rules.

Searching Multiple Databases Simultaneously

To search several databases simultaneously, follow these steps:

Click to select the first database, and then press and hold down theCtrl
key and click to select each additional database to search. When you have finished, release
the Ctrl key.

Click NCIC Databases line in the Searchable Databases section (at the bottom of
the page) to access the Search Term(s)

In the Full Text section, indicate whether to Look for:All Words, Any
Words, Exact Phrase, or Complex Query.

To search for more than one term at a time, click the small gray + button at the far right
of the Full Text section to open another search-term text box.

TIP#1: To search for citations of a specific statute, such as N.C. Gen. Stat. §97-88.1,
choose the Exact Phrase option and type 97-88.1 in the text box.

TIP #2: To look for decisions filed by a particular Commissioner or Deputy Commissioner,
choose Exact Phrase and type, for example, by theresa in the text box to find decisions
filed by Deputy Commissioner Theresa B. Stephenson.

Scope of Search

In the Scope section, click to select the database(s) to search. To search more than one
database at the same time, click to select the first database, and then press and hold down theCtrl key and click to select each additional database to search. When you have finished,
release the Ctrl key.

Search Results Page

Viewing and Downloading Files Listed on the “Search Results” Page

First, click Filename.doc, Filename.pdf, or Filename.htm link at far left to display a to
display a Document Overview page for each Microsoft Word, PDF (portable document format),
or HTML (hypertext markup language) file listed in the Search Results.

To view a file, click the Download link under the Open subsection to the far right of the file name
on the Document Overview page.

Problems Saving Microsoft Word Documents

If theMenu Bar in Microsoft Word does not allow
you to choose File and select Save As…, click into the document anywhere,
then press Ctrl A (select all), Ctrl C (copy), Ctrl N (open new document), and
Ctrl V (paste). The entire document, including headers and footers, will be pasted into the new
document, which must then be named by choosing File and selecting Save As…,
and typing in the I.C. Number for the file name.