The try just seems to be jammed. Must be something caught or it was built wrong or is there something that they put in there so it will not slide until you get it home? Got to be something easy that I am just not seeing.The try just seems to be jammed. Must be something caught or it was built wrong or is there something that they put in there so it will not slide until you get it home? Got to be something easy that I am just not seeing.

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Hi,are you saying it wont pick up the other gears,if so it sounds like it could be the gearbox thats at falt,selectors or sincro damidged,
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I have the same exact problem with my Onkyo C-707CHX and I found a solution that doesn't involve jamming any screws or other metal objects into your cd tray (which could most likely just cause more damage). This way seems a little safer: Power on your device and hit the open button. As soon as you hit the open button quickly push slightly with both hands on both sides of the cd tray that should be opening. You should hear the trays moving around in there and then you have to try to feel for a slight push from the tray. As soon as you feel that slight push, take your hands off of the tray and let it come out. This has been working for me for a while now (and hopefully will continue to work until I take it to get fixed somewhere). The only issue I have run into is that my "Disc 1" open button doesn't work with this method. So I just use this method with disc 2 or 3 and then once it's open I can hit the disc 1 button to get to that tray. So if it doesn't work with one tray, try the other two as well. Hope this helps.

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