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Q: What is your store warranty rules? A: 6 Months Store Warranty (1) Offer refund or replace within 3 days upon delivery, we do not bear returned shipping cost; (2) Offer repair within 30 days upon delivery, we bear the shipping cost for sending back to you; (3) Offer repair after 30 days upon delivery, but you bear two way shipping cost; (4) Notice: for full refund, please send full package back (including all accessories); for repair or replace, please send only product without accessories. Q: What do you declare to customs? A: We know declare as “RMA Phone” and value $ 29.99 to $ 50 each for Aliexpress Standard Shipping and DHL , “phone” and value $ 49.99 each for Singapore Post.in addition, if you have special request about the declaration and value, leave note in the order to inform us; Q: I need pay for customs duty? A: You may be charged custom duties and taxes for something purchased online. Buyers are responsible for custom taxes, our saling price does not include any custom taxes. Q: Will my mobile phone work with a certain mobile carrier or i am traveling to another country and want to make sure your phone works there? A: http:willmyphonework.net can help you find the answer Q: Phone Box is sealed? A: We usually open the original sealed box to double test and install google play store and multi-language rom, which not support ota (online upgrading software), if you want the sealed box, leave notes when you make orders to remind us, but then you need to install multi-language and google play store by yourself !!) Notice: We suggest you not restore to factory or root with other version firmware, which may cause date loss or dead of phone, and lose our repair warranty.

If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.

N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.

Seller Service

On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).