Hi guys,
Sorry if this topic has already been discussed.
My configuration: ZAES 11.0.780.000 + new and powerful PC, all updates regularly downloaded...
It has been a few months now, I can hardly watch videos on Youtube and most other video sites.
I have tried to do what has been recommended here (clean uninstall + reinstall, etc.), nothing works. In order to watch videos, I need to exit ZAES (can't do that for long coz PC is no longer protected...)
I have no other 'protecting' software running + my add-ons and plugins on Firefox are always up-to-date. I run CCleaner once a day. So I don't think another software is bugging my system.
Any advice would be appreciated.
Thanks,
Andre

1. Click the Windows 7 "Start" ->
2. Type MSCONFIG in the search box and click OK
3. Once in MSCONFIG , click the ServiceTab
4. Place a check in "Hide All Microsoft Services"
5. Now remove checks from everything other than TrueVector Internet Monitor and ZoneAlarm Privacy Service, and click OK.
6. Click the Startup Tab,
7. Order by publisher and disable all items except items from Microsoft and Checkpoint.
8. Restart your computer

Now test if the issue persist. If it doesn't go back to MSCONFIG and check back the disabled items by group of 4 or 5. Start from the service tab and then move to the startup. This way you should hopefully find the issue.

NOTE: You can place your computer back into a normal startup process by
going back into msconfig and choosing the Normal Startup option on the
General tab.

Re: Youtube, Yahoo! video and the rest...

Hi fax,
Thanks for your reply.
Yes my system is Win7-64 bits.
So:
- I tried to launch different browsers in safe mode: no success, I still get videos from time to time only
- Same thing for the business with MSCONFIG... nothing doing...(spent 2 hours through the process)

Each time I exit ZAES from toolbar the videos come back promptly (+ Win7 turns its firewall on automatically).

This is getting really annoying. I am an experienced user (+ my PC well configured), and I can't get round this problem...