Winter Haven, FL

Enthusiastically greet guests upon arrival.Register and assign rooms to guests promptly and efficiently.Issue room key and escort instructions to Bellperson or directly to guest.Date-stamp, sort, and rack incoming mail and messages.Transmit and receive messages using all communication avenues.Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.Listen to and solve guests' concerns.Keep record of room availability and rate.Compute bill, collect payment, and make change for guests.Thank each guest by name for choosing your hotel. Invite back.Make, confirm, and cancel reservations via all communication avenues.Accurately post charges such as room, food, liquor, or telephone to guest bill.Make reservation, transportation, or entertainment reservations for guest.Deposit guest valuables in hotel safe deposit box as requested and appropriate.Log and conduct wake-up calls timely and pleasantly.Ability to focus on the guest, ensuring complete satisfaction with each transaction / interaction.Ability to accurately use various office software.Ability to willingly perform other customer service and guest-related functions as required.

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons
such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money
for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will
bounce and the victim is left responsible.

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