This business changed owners a year or two ago. The new owners have no concept of customer service. They lack common decency. They have yelled at me saying, "We do not have your clothes. You've made a mistake" only to find my clothes on their rack a minute later without apology. My clothes have been lost and damaged without so much an apology let alone accepting any responsibility for their negligence. They refuse to listen to any special requests. I had gone there for years but will now find another Dry Cleaner who will not lose or damage my clothes and who will maintain a civil tone if and when they make mistakes!!!

Aqua Quip is fantastic! The staff is always friendly and each will take their time to answer my questions. If they can't help, they'll call another location to find my answers. People can buy equipment or supplies anywhere but I come to them because of their staff. Don't we all have enough stress in our lives without having to put up with ridiculous behavior from people as we hand them our money? I walk into their store knowing I will be respected and thanked. Yah!!!!