Tim Marsh

A great interest in me was sparked many years ago about finding out more about where I came from, who i came from, and my family history. Where to start???? I tried a few genealogy sites but stuck with ancestry.co.uk Why? Because from basic information, most areas can be accessed and basic details can be …

Timehop is my favourite app to use daily. It has a criminally simple premise, where you grant it access to your phones pictures and social media. It then culls from all the records of what you have done in the past on that day. It is great to see the photos of the family growing …

A good app is a thing of useful beauty, all too rare in a glut of clumsy, over promising, badly designed, bloated, ad-ridden junk. Cherish it as all too soon the designers will spoil it with unheralded “improvements ”. Note-takers are a case in point. There are lot of them out there. The best keep …

Some humbling statistics from the Lloyds Bank Consumer Digital Index 2019 – 6.1 million people in the UK are Digitally Disengaged with little or no digital behaviours, despite the fact that the average UK citizen could save £744 by being online. Worse, It is forecast that 4.5 million of UK adults will remain Digitally Disengaged …

Last week @FortisLiving Digital Champions helped 101 customers in Malvern, Worcester and Droitwich learn how to shop online, report a repair to Fortis using webchat, digitise a lifetime of photos, upload CVs to Indeed, replace a payment card, spot a phishing email, recover their iTunes music library and create a family tree online. All in …

by @FortisLIving Employment Support Worker Harvey Jones Attention to Detail The job market is highly competitive and acknowledging these pointers will help to put you ahead of other applicants who may be vying for the same positions and land you a job you love! Landing a new job requires some significant effort and determination. Even …

This week we helped customers change a Fortis Property Care repair appointment online, reclaim a £368 tax overpayment, find a friend they haven’t seen for 40 years, learn Windows 10, download apps, research their family tree, set up social media presence for their upcycling business, and look for work All in a week’s work!

Raw numbers are only half the story, but they do tell a tale. In Q4 of 2018 to 2019 @FortisLiving Digital Champions helped to deliver 691 one to one IT help sessions across Malvern, Worcester and Droitwich. In total our Digital Champions also volunteered for 691 hours. In Q4 we recruited and trained 8 new …

Everyone know how easy the internet makes it to research a holiday destination, but I was astonished by how much a friend found about where I live in Malvern. While over 9000 miles away in Australia she found and booked tickets to a Gong Bath & Meditation at Hits the Spot Natural Health & Back …

Age UK Worcester & District is based at Bank House, on the corner of Shaw Street and Farrier Street in the city centre. Our main phone line is open 8:30am to 4:30pm Monday to Friday. We can provide free general Information & Advice over the phone or signpost / book people over to other internal …

Hi, I’m @FortisLiving Digital Champion Liz. When we started the new IT Help Session in Droitwich the objective was to encourage the 55+ community to become comfortable with more modern technology such as mobile phones, laptops, iPads etc. However as I’ve watched and looked at the aging population, I’ve realised that personally I would like …

The main reason I became a Digital Champion is because @Fortis Living Digital Transformation Officer persuaded me! Seriously, Tim told me it would be fun and it is! What appeals to me is the interaction with people and being able to help them see what an advantage the internet is. People are all a little …

Why did I become an @FortisLiving Digital Champion? Well, for a start because I enjoy helping people. But there’s more to it than that. It gets me out of the house and interacting with people. There’s a social side to it. It helps me with my personal development. I always used to be very shy. …

My name is Felix. I’m the new Digital Champion at Clarence Park Village in Malvern. I help Tim get people online safely. I’m completely self-taught on computers, but I think this gives me an advantage when it comes to helping people. It means I know that you have to be patient and let people learn …

I’ve never been able to afford my own laptop which means I have to go to the library to get on the internet. You quickly get rusty if you don’t go online for a few weeks so huge thanks to @FortisLiving Digital Champions for getting me a free laptop. It’s very easy to get isolated …