Job Vacancy: Assistant Retail & Bar Manager

We have an exciting new Job Vacancy at Edgbaston Stadium which is now available for candidates to apply for. Please see below a role profile as a guide to the work you will initially be required to undertake. It may be changed from time to time to incorporate changing circumstances, and you may be required to be flexible and perform other duties as required by your manager. It does not form part of your contract of employment.

Job Vacancy: Overall Purpose of the Role

To plan and deliver all match day and non-match day liquor and food support to the highest levels of quality and efficiency for between 1 to 25,000 customers. Control all aspects of the liquor operation to ensure a successful and profitable conclusion to each event. Main objective is to ensure the smooth planning and delivery of the day to day and match day hospitality function within unit, to our clients and customers whilst managing the business needs and performance standards.

A key innovative leader who must interact effectively across the client and operational functions to drive superior retail operations and business performance, providing knowledge and experience of retail trends and emerging ideas.

Key Responsibilities

Customer and Client Satisfaction

To be polite, professional and friendly at all times with customers, clients and colleagues

To ensure the highest level of customer care is adhered to at all times