FAQ's

In this section we go through the most common questions that we receive. It's not all encompassing, so if your answer isn't there, look through the other sections before contacting us via the form a the bottom of the page.

HOW DO I?

Our tripod systems are the most versatile and functional in the world. The modular functionality allows for your tripods to work in different configurations. This guide takes you through the most common of these.

COMPATIBILITY

We offer various different compatibilities with other brands and some industry standard fittings. This guide will help you decide which products are right for you, or which replacement footwear you may need for your model.

WARRANTY INFORMATION

We are very proud of our design and engineering standards, and as such, 3 Legged Thing offers a 5 year limited warranty against manufacturing defects.

OWNERSHIP

The warranty is limited to the original owner and cannot be transferred. Should the ownership change, the warranty will only be valid up to the statutory duration according to the applicable law in each country, provided that the original proof of purchase is available.

LIMITATIONS

Where items are deliberately removable from a product - i.e. release plates, camera screws, mounting plates, threaded bolts, threaded sleeves, monopod legs, centre columns, ball heads, d-rings and all footwear types, these items are warranted only against manufacturing defect, and not against loss as the result of use or transportation. We recommend that tripods and heads are transported in the supplied bags and cases so that any loose items are retained whilst transporting them.

DURATION

The warranty extends from the date of purchase, as supplied on the purchase receipt, to the same date and time in five years, effectively providing a 5 year and 1 day warranty on all items. Claims will be taken from the time submitted, regardless of the timing of the return, within reason.

CLAIMS

All warranty claims should be submitted to support@3leggedthing.com . We will endeavour to resolve your claim quickly and to your satisfaction. Bribing us with cakes is entirely unnecessary, but don't let that stop you.

Lost one of your rubber Bootz? Or your release plate? No problem at all - they are available to purchase from our online store or a retailer near you. If you've lost an internal component, please contact us.

TRIPOD MANUALS

Below are the links to our tripod instruction manuals in several languages. Whilst our products all utilise similar technology, there are real differences between the Pro Range and Punks Range, so please download the correct manual.

ELLIE MANUAL

HOW DO I?

In this section we cover the basic functions of our tripods, and how they operate. We have created videos to explain the different functions, and help you get familiar with the world's most versatile tripod system.

We also have a complete page of videos showing all of the basic configurations, and methods of servicing, cleaning and replacing parts.

On one of the legs you will see an orange band, near the top by the hinge. This denotes the monopod leg. The method for transforming to monopod depends on which product you have, as they vary according to range.

REMOVE THE CENTRE COLUMN

To remove the centre column, you must first unscrew the D-Ring or spring hook from the bottom of the column. Then loosen the collar (friction lock) allowing you to slide the column out. Unscrew the mounting plate and thread from the column, and screw directly to the canopy.

ADJUSTING THE SWITCH CLAMP

Different release plates have different base profiles. Whilst your Switch Clamp should automatically accept a 3LT plate, it may be too tight or too loose with a different brand plate. Locate the hex bolt through the centre of the orange lever. Use the included 2mm hex key to loosen or tighten the clamp.

HOW DOES THE TRI-MOUNT PLATE WORK?

The Tri-Mount plate at the top of your centre column is a unique technology to 3 Legged Thing. It's patented design enables connections via six 1/4"-20 and one 3/8"-16 threaded holes, and three hollow spurs for accessory attachment and cable management. Go to the How-To page for explanation videos.

COMPATIBILITY

3 Legged Thing tripods offer compatibilities with a number of other devices. Below is our guide to compatibility with release plates, clamps, ball heads & footwear.

Our Ball-heads are universally compatible.

We don’t use proprietary technology where a universal solution exists, because we know our customers may have built up their gear over many years, and won’t want to upgrade or change from a trusted item. 3 Legged Thing’s AirHed range of ball-heads have a standard 3/8" UNC socket in a flat base which makes them compatible with any tripod with a flat mounting plate and a 3/8" UNC bolt .

Multi functional clamps

Our clamps have a universal base with a cross socket, to be retro-compatible with most ball-heads. Our clamps also have the unique feature of being mountable on any 3/8”-16 device, such as a monopod. The clamps bear two sockets for compatibility with plates that have security screws (like our QR4, QR6, QR7, QR10-L, QR11-LC and QR11-LG), and will fit any standard 38mm Arca-style release plate

Footwear options

All current 3 Legged Thing tripods have either 1/4”-20 threads, 3/8”-16 threads, or a 1/4” thread with a 3/8” sleeve, for dual compatibility.
Our footwear options all have the same dual thread, and will fit any tripod that has standard threads.

The most comprehensive guide to the QR11 Universal L Bracket

One of the most common questions we receive is about compatibility with cameras. This guide is designed to show you what you should expect. The QR11-LC & LG fits most modern cameras, but may require some adjustment or compromise. The QR11-FBC & FBG will fit most full-body DLSRs and Gripped Cameras and are excluded from this chart.

A GUIDE TO TIER 3 COMPATIBILITY

Compatible.

The following cameras support the QR11, but access to the cable and battery doors is impeded.