logging into a site

hello all. i just bought another lap-top computer and i like it. for some reason i can't log in to a particular site that i was able to with my other computer. i thought i was using an incorrect user name/password so i contacted the site by phone. they checked and they were able to log in and said the problem is with my computer! what should/could i do to remedy this? i'm not having any trouble with my other sites. thanks in advance.

It could be one of a number of things. You don't say what browser your new laptop has and what the old one had. Try a different browser like Chrome. Maybe an issue with popup blocking or browser add-ons. Maybe a JRE version issue.

Do you have said site address to see if we can find if the site has some sort of features that may cause problems?

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the site address is www.money.org
i contacted them and they were able to log in with the username and password that i provided. i also was able to log in on my other desk top which is windows xp, but not with my new lap-top windows-7. ?????

the site address is www.money.org
i contacted them and they were able to log in with the username and password that i provided. i also was able to log in on my other desk top which is windows xp, but not with my new lap-top windows-7. ?????