A mission statement explains the purpose of a company and offers a written declaration of an organization's core purpose. It is important to create one for your club so you and your employees know what the club stands for and where it is going....More

A professional code of ethics is a key element to a club that wishes to operate on the highest ethical standards of excellence. It is at the core of the club's success, and guides employees to uphold the best traditions of management through sound business principles....More

The lending environment has improved significantly and a unique combination of two debt financing products is available to entrepreneurs who want to finance a new business or grow their current business....More

We tell our clients that they need to become comfortable with being uncomfortable because this produces the best results. But how many of us actually listen to this advice when it comes to our fitness business?...More

As in most industries, results in the health club business are essentially determined by the quality of the decisions we make day in and day out. The magnitude of these decisions is different for different companies....More

Relationship intelligence requires a disciplined process of discovery to gain insight into the various relationships that members desire and revealing which of these will bring your club the greatest bang for the buck....More