Is a handshake legal

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M

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I'm the landlord who employed an agent to full manage my property for me.
The problem I have is that at the end of the tenancy although initially I verbally agreed to a sum of
£300 to fix the damage in my property.Within two hours I produced a more detailed breakdown
of the damage - instructing the agent I was not prepared to accept this figure and that
all parties had to confirm and sign in writing that they agreed a new revised figure.

The agent is telling me [the landlord] that by shaking his hand and verbally agreeing to £300 - this is legally
binding.

I have asked for all details under the Data Protection Act. One thing I noticed is that
I was asked to clear an external drain although it was stated the tenancy agreement between
the tenant and the agent - that the tenant was responsible for this.
Can I claim this sum (buying the rods, time etc) back to the agent or the ex-tenant?