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Disable Clutter folder in Office 365

Office 365 has added a new feature called Clutter starting from June 2015. A new folder called Clutter will be available, if you have an Exchange Online mailbox. It performs intelligent email filtering and based on the behavior of an individual, moves low priority mails to this folder.

You can see it as a great feature, at the same time some people feel it is unnecessary. This blog post hence will describe how to disable the clutter folder or de-clutter your inbox.. 🙂

For an individual, this can be achieved through your OWA settings. Once logged into OWA, select Options -> Mail -> Clutter.

If clutter is enabled, you will see the below screen

You can just un-check the above boxes and save the settings to disable this feature.

A point to be noted, even-though you disable the feature, the clutter folder still remains in your mailbox and all the mails which were previously in this folder will remain there itself. Since you disabled the feature, new mails wont be moved to this folder.

An administrator can disable a user’s clutter folder through PowerShell as follows:

Set-Clutter -Identity user@domain.com -Enable $false

In order to globally disable the clutter feature, use the below cmdlet [this may consume some time]:

Get-Mailbox | Set-Clutter -Enable $false

Administrators at some point may have to disable this feature for a certain set of people in your organization, based on some parameters or attributes. For example, the Company attribute. In that case you can use the below cmdlets

For simplicity, we can assign all the user mailboxes in Contoso company to a variable and then call the variable and disable clutter.