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PLEASE NOTE: For hygienic reasons earrings that are not defective or sent in error cannot be returned. Please choose carefully. Thank you.………………………………………………………………………………………………………………..……………………………………………………………………………………………………………….

• C U R R E N T • P R O D U C T I O N • T I M E S •Everything is made to order so please check our policies page here: http://etsy.me/1ng5rLs for the most current production and delivery times. If you need something sooner, you can send us a message via Etsy ……………………………………………………………………………………………………………….

• A B O U T • E X P E D I T E D • S H I P P I N G •You can choose faster shipping options in the drop down menu when checking out. Shipping transit times do NOT include production times. However, when you select expedited shipping, we’ll do our best to get your order done faster.……………………………………………………………………………………………………………….

PLEASE NOTE: For hygienic reasons earrings that are not defective or sent in error cannot be returned. Please choose carefully. Thank you.………………………………………………………………………………………………………………..……………………………………………………………………………………………………………….

• C U R R E N T • P R O D U C T I O N • T I M E S •Everything is made to order so please check our policies page here: http://etsy.me/1ng5rLs for the most current production and delivery times. If you need something sooner, you can send us a message via Etsy ……………………………………………………………………………………………………………….

• A B O U T • E X P E D I T E D • S H I P P I N G •You can choose faster shipping options in the drop down menu when checking out. Shipping transit times do NOT include production times. However, when you select expedited shipping, we’ll do our best to get your order done faster.……………………………………………………………………………………………………………….

Angela and the Studio Blue Team

Items that cannot be returned:
• Pierced earrings
• Sale Items
• Custom Items (including but not limited to: engraved, hand-stamped, birthstone)
A request to return must be received within 3 days of delivery and returned items must be received by us within 7 days of the delivered date.
All returned items that are not defective, or sent in error will incur a 15% restocking fee.

• We are happy to customize many of the items in our shop, just ask! We can usually make matching sets; necklace, earrings, and/or bracelets too.
• Custom orders take extra time and we will quote you the production time before starting on your order.
• We also offer custom engraving (laser or traditional style)
• Please note that custom orders are not returnable, unless there was a mistake made on our part.

We ship everything via USPS First Class Mail or if you have upgraded, USPS Priority Mail. Tracking is provided by USPS. If the package has been scanned as delivered but you haven't received it please follow these steps:
1. Check with anyone sharing your household.
2. Ask your neighbors.
3. Leave a note for your mail carrier with the tracking number, inquiring about your package.
Typically the package turns up.
If after following these steps your package is still missing contact us so that we can follow up further.
Packages that are scanned as delivered are not eligible for reshipment or a refund.
Also note: Claims for items not received MUST be made within 60 days of order placement.

Upgrading your shipping method to Priority shipping speeds up the transit time & will get your item to you faster. However, production time for non-custom items (engraved or hand-stamped) is 3 to 5 days. If you need something sooner and you have a very limited time frame please contact us first before placing your order so that we can determine whether your request is possible.

I gladly accept returns, exchanges, and cancellations

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Intimate items (for health/hygiene reasons)

Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value. Seller will cover return shipping costs. Contact them for details.
Seller will cover return shipping costs. Contact them for details.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.