You must be at least 21 years old to order cigarettes at our online cigarettes shop. We kindly ask you to familiarize with the Charge Back rules on our cigarettes website.

Charge back Policy in our online cigarettes shop

Our team is eager to help you in resolving any problems occurred referring to your order. You have to be aware of the Charge Back rules on our cigarettes website. If you had paid for the order but you did not receive the approval, please contact our support center by email. You will be informed via email about your order status and about your refund within 48 hours. Our company guarantees 100% money back or resending of your order in case of non-received.

But our company is not responsible for problems occurred through 3-d party circumstances fault (including shipping service and customs).