User Profile Service service failed the logon. ( Win. Vista Home Premi

Pura9910

Posted 22 August 2008 - 10:27 AM

Pura9910

New Member

Member

1 posts

Hey. I've seen a couple other people with the same problem but no replies. I have a Dell computer with windows vista home premium and a few days ago I tried to log on and it said "User Profile Service service Failed the logon. User profile cannot be loaded."the rest of the accounts on my computer work fine, but mine, witch is a standard account, won't let me log in. I've tried system restore back as far as it would go, witch was about 1 1/2 weeks ago. and it still didn't let me logon. along with my account not working, it says the same thing for new accounts, I even tried to make a new admin. account but it didn't work. I've run avast home antivirus, Spybot, Windows defender, all system tests, and nothing. I asked this same question on Microsoft Tech net forums, two replies but neither one worked. it won't let me use the guest account either. I'm usually pretty good when it comes to computers. My comp. is about a year old and it has worked fine aside from crashing every once in a while. I keep my computer pretty tight as far as firewalls, antivirus, etc. I can't see why it won't create a new profile.

Edited by Pura9910, 22 August 2008 - 10:29 AM.

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deathninja

Posted 22 August 2008 - 03:16 PM

deathninja

Member

Member

60 posts

Restart your computer and hit F5 or F8, this should allow you to access safe mode, in safe mode backup all the user data for the user account in question (usually just the content of windows/users/xxxx/)

Next delete the account in safe mode and recreate it with the same name, restore the backup.