Merit - Customer Service
Professional of the Year 2015 (Service Center)優異獎－2015年傑出顧客服務專業人員（顧客服務中心）PANG
SWEE YONG, SBS TRANSIT LTD

彭瑞勇，新捷運

2015 Awards Winners Group Photo

Mr
Hennie Heymans, DHL Express South Africa, received the
CRM Director of the Year 2013
from Mr. Jason Chu, Chairman, Asia Pacific Customer Service
Consortium.

2014 The
CRM Director of the Year Winner Statement:

“We
are extremely honoured to receive awards in four major 2015 Customer
Relationship Excellence Awards categories as well as four individual
category Merit certificates. This achievement is an acknowledgement
of the organization’s strong focus on customer service and
recognizes the hard work and commitment of DHL in driving business
and service excellence in South Africa and around the world. The
company is consistently able to unlock human capital potential, and
marry these talents with innovative industry solutions which
ultimately improve the level of customer service. We truly value
external recognition and believe that it affirms our position as
International Specialists in the logistics industry.”