Patient Account Rep Resume Sample

As you’re revising your resume, take a look at what our experts had to say about this patient account rep resume sample. Look closely at their suggestions for improvement and incorporate them into your editing process.

Add a Professional Summary Section

In this sample, the candidate fails to include a professional summary, which is a crucial element of the resume. The professional summary serves to introduce your document and your professional merits. It is the only area that utilizes a paragraph format and should always be found at the top of a resume. For this section, the candidate will need 4 to 6 longer phrases written from the first person, but without pronouns. First, the applicant will need to give an overview of her experience and training. After establishing this baseline, she should list 2 or 3 skill sets that’ll make her more competitive. Finally, she should close the summary with information regarding a few desirable personal qualities. A revised summary might be: Professional Summary Motivated Patient Account Rep with extensive knowledge of common industry software and experience managing, overseeing and maintaining patient accounts. Dedicated professional with strong customer service skill set and heightened ability to multi-task. Detail oriented Patient Account Rep capable of performing basic bookkeeping and accounting. Committed professional with ability to learn quickly and thrive in high stress environments.

Use the Correct Employment History Format

The candidate fails to capitalize the title of this section as well as other sections. Follow title case guidelines when writing section titles. In the employment section specifically, the candidate has many inconsistencies in format, which makes her document harder to scan and read. According to currently accepted best practices, each entry should have a description of past responsibilities and projects with 5 to 8 bullets. In the first entry, the candidate has the right idea about formatting, but the information doesn’t quite belong. Each phrase should start with a verb and end with a period. Verbs should be in present tense for current positions only. The phrases should mimic the first person style of the professional summary section, but they should also be a bit shorter in length. Edited for formatting and content, a revised first entry would be: Patient Account Rep & EMR trainer Jun 2013 – Current Lutheran Medical CenterBrooklyn, NY

Enter orders into the EMR system efficiently and without errors.

Manage timely and correct billing of all insurance and patient pay accounts.

Maintain professional knowledge of all state and federal regulations for all insurance types.

Shorten the Skills Section

The skills section is reserved for short and unpunctuated phrases. Each bullet should adhere to a loose 5-word limit. In fact, 2 or 3 word phrases are very common for this section. Furthermore, limit yourself to no more than 8 bullets per column and make sure you have at least 3 points per column, like so: Skills

Proficient Microsoft Office Suite

Neeher Perfect/Epas

Proficient with all scripts

Medisoft Medical and Dental Billing

Star Navigations

Medical Coding (CPT-4) and (ICD-9)

Dental (ICD 10) (Medisoft Level 2 Software)

Dentrix Data ManagementPanoramic X-ray, Dentrix Data

Management

Customer Service,

Cash management

Data-entry

Professional demeanor

Excellent communications skills

Quick learner

Don’t send off your resume without a thorough round of proofreading and editing, because those little mistakes like a misspelled word or missing period can detract from your first impression. For access to more helpful advice and great templates, use Live Career’s Resume Builder.

Primary Sidebar

Building Tools That Build Better Work Lives

Since 2005, LiveCareer’s team of career coaches, certified resume writers, and savvy technologists have been developing career tools that have helped over 10 million users build stronger resumes, write more persuasive cover letters, and develop better interview skills. Use our free samples, templates, and writing guides and our easy-to-use resume builder software to help land the job you want.

Dr. Randall S. Hansen is founder of Quintessential Careers, one of the oldest and most comprehensive career development sites on the Web, as well CEO of EmpoweringSites.com. He is also founder of MyCollegeSuccessStory.com and EnhanceMyVocabulary.com. He is publisher of Quintessential Careers Press, including the Quintessential Careers electronic newsletter, QuintZine. Dr. Hansen is also a published author, with several books, chapters in books, and hundreds of articles. He’s often quoted in the media and conducts empowering workshops around the country. Finally, Dr. Hansen is also an educator, having taught at the college level for more than 15 years. Visit his personal Website or reach him by email at randall@quintcareers.com. Check out Dr. Hansen on GooglePlus.

Recommended Articles

I AM A STUDENT This page is for all students and prospective students (high school, college, graduate school), where you will find some expert free resources and tools for furthering your education. Students have been one of the primary priorities of Quintessential Careers since our founding in 1996, and we have a large number of […]

10 Best Job Interview Tips for Jobseekers by Randall S. Hansen, Ph.D. When you have successfully mastered cover letters, resumes, and job applications and are receiving requests for interviews, it’s time to understand how to succeed in the job interview so that you are ever closer to your goal of obtaining one or more job […]

Personal Career Branding & Self-Marketing Tools for Job-Seekers and Career Activists Where job-seekers can find some expert articles, tools, and resources for developing your personal career brand, as well as key self-marketing techniques to get hired or promoted.Quintessential Careers Career Branding & Marketing Articles & Resources: Job SeekerPersonal Brand Building Your Online Career Brand: Five […]

Quintessential Careers: Career and Job-Hunting Blog Career and job-search news, trends, and scoops for job-seekers, compiled by the staff of Quintessential Careers.The Quintessential Careers Blog has moved!! These pages remain as an archive of our previous blog posts. Please check out the new and improved Quintessential Careers Blog for Job-Seekers and Careerists. Interview Advice Job […]