3 Injury/Incident Flowchart Employee reports an injury or incident INCIDENT INJURY Serious Ensure they get appropriate first aid and / or treatment, and ensure the safety of others. Minor If Serious Harm (see definition) notify CAA or DoL to give advice of the event; Phone or fax Complete the Injury/Incident Form Complete Serious Harm Notification Form and send Use the Investigation Form Investigate to find out what caused and contributed to the injury or incident. Feed results back to employee Action health and safety issues identified.

4 INVESTIGATION FLOWCHART Effective investigation can help you develop controls, define trends and find ways to prevent similar events from happening. START What, when, how, where, who, why...? Begin the investigation into the injury/incident. Use the Investigation Form Collect information and ask open-ended questions Consider the factors contributing to the injury/incident. Describe what key factors were involved. Write down what needs to be done to avoid a repeat of the situation Who will do it When will it be done Make sketches, maps, take photos, conduct interviews. Examine equipment. Check records Training records Job procedures, practices Maintenance logs/records Was it... The task, including people factors The system, environment, equipment The culture (how we do things here, e.g. Processes, decisions) Do you need to... Review hazards and their controls Guarding Maintenance Work practices Training PPE Signage Report or feedback to Manager, Injured person, H&S committee etc END

8 Serious harm: Definition Serious harm is defined in the Act as death or harm of any of the following kinds: 1) Any of the following conditions that amounts to, or results in, permanent loss of bodily function or temporary severe loss of bodily function: respiratory disease; noise-induced hearing loss; neurological disease; cancer; dermatological disease; communicable disease; musculo-skeletal disease; illness caused by exposure to infected material; decompression sickness; poisoning; vision impairment; chemical or hot metal burns of eye; penetrating wound of eye; bone fracture; laceration; crushing. 2) Amputation of a body part. 3) Burns requiring referral to a specialist registered medical practitioner or specialist outpatient clinic. 4) Loss of consciousness from lack of oxygen. 5) Loss of consciousness or acute illness from absorption, inhalation or ingestion of any substance, requiring treatment by a registered medical practitioner. 6) Any harm that causes the person to be hospitalised for 48 hours or more, commencing within 7 days of the harm's occurrence. Temporary Severe Loss of Bodily Function Overall the judgement on whether an employee has suffered temporary severe loss of bodily function is determined by whether there has been an actual loss of bodily function, and this will involve the employer (or representative) making a judgement. Those who need to determine if temporary severe loss has occurred will need to answer the following questions: Is the employee suffering from pain or health impairment which is significantly more than discomfort? Is the pain or health impairment severe enough to prevent an employee using part of the body, i.e. movement prohibited by pain, respiratory distress, etc? Is the employees condition likely to be temporary? If the answer to these three questions is Yes, then the event should be notified in terms of Section 25 of the Act.

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