A005 - Audit, Performance and Investigations - Job Pack

Human Resources Email: hrsupport@chelmsford.gov.uk Your Ref: Civic Centre Duke Street Our Ref: AF/aa/A005 Chelmsford Essex CM1 1JE DX 123305 Chelmsford 7 Telephone: 01245 606606 Facsimile: 01245 606203 Direct Line: 01245 606440 Dear Sir/Madam AUDIT, PERFORMANCE AND INVESTIGATIONS APPRENTICE Thank you for your interest in the above vacancy. We are pleased to enclose: i) Job Description and Person Specification for the post ii) Brief outline of terms and conditions of service If you wish to apply for the position please complete the enclosed application and equal opportunities monitoring forms and return them to the HR Support Team by 12 noon on Friday 17 September 2010. **Please note – Full government funding is only available for 16 to 18 year olds Guidance notes to help you complete the forms are set out on the reverse of this letter. Please read these carefully. If you have any queries or require assistance with completing the forms please contact a member of the HR Support Team at the Civic Centre on 01245 606440. Please do not submit a CV instead of completing the forms. The Council welcomes applications from people with disabilities and will make reasonable adjustments to the workplace. Any special needs will be discussed after the selection procedure is completed. However if you would find it helpful to discuss such matters in confidence, before making an application please contact the HR Support Team on the ...

Human Resources Email:hrsupport@chelmsford.gov.ukYour Ref: Civic Centre Duke Street Our Ref: AF/aa/A005 Chelmsford Essex CM1 1JE DX 123305 Chelmsford 7 Telephone: 01245 606606 Facsimile: 01245 606203 Direct Line: 01245 606440 Dear Sir/Madam AUDIT, PERFORMANCE AND INVESTIGATIONS APPRENTICE Thank you for your interest in the above vacancy. We are pleased to enclose: i) Job Description and Person Specification for the post ii) Brief outline of terms and conditions of service If you wish to apply for the position please complete the enclosed application and equal opportunities monitoring forms and return them to the HR Support Team by12 noon on Friday 17 September 2010. **Please note – Full government funding is only available for 16 to 18 year oldsGuidance notes to help you complete the forms are set out on the reverse of this letter. Please read these carefully. If you have any queries or require assistance with completing the forms please contact a member of the HR Support Team at the Civic Centre on 01245 606440. Please do not submit a CV instead of completing the forms. The Council welcomes applications from people with disabilities and will make reasonable adjustments to the workplace. Any special needs will be discussed after the selection procedure is completed. However if you would find it helpful to discuss such matters in confidence, before making an application please contact the HR Support Team on the above number. Information about Chelmsford and the Borough Council is available on our website - www.chelmsford.gov.uk. Any other relevant information about the job and working for the Council will be issued to short-listed candidates. It is intended that they will be notified within two weeks of the closing date. Therefore if you have not heard by that date please assume that your application has been unsuccessful on this occasion. Due to practical and economic reasons the Council does not write to unsuccessful candidates. However we are pleased to provide feedback, to any candidates about their application. Please contact the HR Support Team on the above telephone number if you would find this helpful. Once again thank you for the interest you have shown in working for the Council. We look forward to receiving your completed application. Yours Sincerely

HR Support Team

GUIDANCE NOTES ON COMPLETING THE APPLICATION FORM Your suitability for shortlisting will be assessed by examining the information you include on your application form against the requirements specified on the Person Specification and Job Description. These guidance notes are to help you complete the forms and will take you through section by section.

When completing the application form please ensure that you write in black ink or type the application so that it can be photocopied. Application forms are available on the website www.chelmsford.gov.uk and can be e-mailed upon request.

Please do not submit a CV instead of completing the form. The application form has been designed so that information can be compared on a like for like basis. If you do not have enough space on the form at any point, you may continue on a separate sheet of paper. However, please do not enclose any other material such as printed matter. Job Details –Please insert the details of the job that you are applying for, including the reference number. Personal Details -This section asks for some basic details about yourself. Please fill in the details requested. Present or Most Recent Employment -Please give details including a brief summary of your main duties, responsibilities and achievements. Previous Employment -This should be in date order withPlease provide full details of your employment history. the most recent first. Please give as many details as you can and continue on the sheet provided if necessary. Gaps in Employment History- Where you have had a break in your employment history, please give details about the date and what you were doing at this time, e.g. travelling, bringing up a family, studying.Education and Training -For somePlease give as many details as you can about your education and training. posts formal qualifications will be necessary but for all posts, other relevant training will be considered whether it be acquired at work, in the home or your social life. Further Information In Support Of Your Application -This is your opportunity to give information about your abilities, experience, skills, knowledge and achievements from all areas of your life (e.g. home, work, l eisure interests). The information provided should demonstrate how you meet the criteria contained in the person specification. Please remember that the selectors can only use the information you provide on your application and will not make assumptions. References –Please provide the details of two referees. The first should be your present or most recent employer / education. The second referee should be a previous employer / education. If this will be your first job then please give a referee who has knowledge of your skills and can comment on your ability to do the job References from friends or family members will not be accepted. Declaration –Please read and sign the declaration. Monitoring Form -The information you provide here is for monitoring purposes only. This form will be detached from the other information provided before the selection process is undertaken. Please return your completed application form to Human Resources, Chelmsford Borough Council, Civic Centre, Duke Street, Chelmsford, Essex, CM1 1JE

SECTION 1 CHELMSFORD BOROUGH COUNCIL JOB DESCRIPTION ServiceAudit, Performance and Investigations Job TitlePerformance and Investigations Apprentice Audit, Reporting ToPerformance and Investigations Manager Audit, 1.Main Purpose of the Job To provide administrative assistance to support the Audit, Performance and Investigations Team in the delivery of high quality services to the Council, its managers and employees. 2.Duties and Responsibilities

To have awareness of and comply with Health and Safety standards in respect of yourself, and members of staff.

To observe the recognised standard of conduct applicable to staff in local government.

Any other duties as allocated.

3.Work Location You will normally be based at the Civic Centre, but you may be required to work from any other locations within the Borough should circumstances make it necessary.4.General Conditions 4.1.This Job Description is subject to your Conditions of Employment which, in the event of conflict, shall take precedence. The post holder will carry out the duties specified above and such other duties as may be required from time to time. The Job Description may be reviewed and amended in the light of any changes that are made.

4.2.It may be necessary from time to time, for you to work hours in excess of, or differing from, those agreed. 4.3.It will be necessary for you to be trained in, and use, new technology as it is introduced into the Council's activities. 4.4.It is a condition of employment that you may be required to assist in the organisation and running of elections or referenda that take place in the Borough, relating to Parish Councils, the Borough Council, the County Council, Parliament and the European Parliament, or other similar bodies. You will normally only be required to carry out election and referenda duties when there are insufficient experienced volunteers from within the Council's service who are available for and able to carry out such duties. 4.5.You will carry out your responsibilities with due regard to the Council's Equal Opportunities policy.

SECTION 2 PERSON SPECIFICATION AUDIT, PERFORMANCE AND INVESTIGATIONS APPRENTICE ESSENTIAL DESIRABLE Education/QualificationsA good standard of numeracy and literacy E -GCSE Mathematics and English (A-C Grade) E -ExperienceExperience in dealing with members of the public in person - D or via the telephone Experience of using a range of computer packages including E -Microsoft Word, Excel and Outlook Personal Qualities and AttributesCandidates will be expected to demonstrate the followingqualities and attributes in relation to the job:Administrative skills with attention to detail and a E -methodical approach. The ability to communicate clearly and confidently with a E -range of people, both on the phone and face-to-face A commitment to delivering a high quality service - D The ability to work under pressure. - D To be highly motivated, and enjoy working as part of a team - D A flexible and willing attitude E -Appreciation of confidentiality E -

SECTION 3 OUTLINE OF CONDITIONS OF SERVICE The following is an outline of the main terms and conditions of service attached to the post. More detailed information can be provided on request or discussed at the interview stage. MEDICAL -The appointment is subject to the receipt of a satisfactory medical report from the Council's Occupational Health Physician. The successful applicant will be asked to complete a medical questionnaire, which is then assessed by the Council’s Occupational Health Provider. The candidate may need to undergo a medical examination if the Occupational Health Specialists consider this necessary. GRADE – Apprenticeship in Business Administration, £95 per week HOURS -The normal working week for office staff is 37 hours. Normal office hours are worked between 8.45 a.m. and 5.15 p.m. from Monday to Thursday, 8.45 a.m. and 4.45 p.m. on Friday. Staff are able to vary their working hours under a flexible working hours scheme operated by the Council. The successful applicant will also be given time off for study. ANNUAL LEAVE –Your entitlement to annual leave is based upon an equivalent annual entitlement of21days (rising to 26 days after 5 years continuous service).In addition you will be paid for 8 bank holidays. The Council also currently closes it main offices over the Christmas/New Year period and you will receive 2 extra statutory days in addition to the above entitlement to take during this period.SICKNESS -The provisions of the national Scheme of Conditions of Service apply which provides for up to 6 months full pay and 6 months half pay after 5 years continuous local government service. PENSION -You will be entitled to join the Local Government Pension Scheme. Further details can be provided on request. NOTICE -The period of notice is1month. PROBATIONARY PERIOD -The appointment is subject to a 6 months probationary period. OTHER BENEFITS

Busy Bee Childcare Vouchers:The council runs the Busy Bee childcare voucher scheme for staff, which can save you up to 10% on childcare costs. Professional Fees:The Council will pay the annual subscription to one professional body if this is a requirement of the post.

Social Club:The Council has provided accommodation and support to the local branch of UNISON for a social club, membership of which is also open for non union members. Smoking:A smoking ban applies in all areas of the Council's buildings.Season Ticket Scheme:Staff can apply for a loan to purchase season tickets for travel to work by train or bus. You will be given a cheque for the full amount of the ticket and the loan will be repaid over a period of 12 months by means of monthly deductions from your salary. There are some terms and conditions, and the scheme is not open to all staff. Bike Loan Scheme: Staff can apply for a loan to purchase a bike or cycling equipment for travelling to work. An advance will be made via cheque (up to the value of £500) and the loan will be repaid over a period of 12 months by means of monthly deductions from your salary. There are some terms and conditions, and the scheme is not open to all staff. Equal Opportunities:Chelmsford Borough Council wishes to be known as an Equal Opportunities Employer by the community as a whole and by other employers in the Borough.