PHILIPS Lighting Warranty Terms and Conditions 飛利浦照明產品保用細則

Customer will have a PHILIPS Lighting warranty card(see sample below) attached with our official invoice at the time of purchase. All the PHILIPS lighting products, bulbs except, will automatically obtain one to two years warranty provided by PHILIPS depending on which category stated on the warranty card. If customer found the defective product due to factory defect, you are welcomed to bring along with the defective product with the warranty card and official invoice to our showroom within 60 days counting from the date of purchase in order to proceed the free exchange in reasonable time frame, time to test the defective product may incur. subjected on the stock availability. Afterward, customer are welcomed to contact PHILIPS Lighting (Hong Kong) Limited directly to arrange the defective products due to factory defect.

Ceiling Fan Warranty Terms and Conditions 吊扇燈風扇燈保用細則

- Dealerships’ has an option to repair the products, which become out of order under normal use, free of charge in the product guarantee period. ***Warranty period is different from Dealer to Dealer, details please refer to the following year terms. The replaced defective parts shall become the company’s property.
- 總代理之用戶在產品保用期內，正常使用之情況下，如發覺機件失效，經總代理查驗屬實，將在保用期內可獲免費修理及更換零件等服務，***各牌子之保用期均有所不同，請查閱以下資料，而所有換出的損壞零件均屬本公司所有。

***All brand Remote Control and receiver – Please refer to remote control as follow
***所有品牌遙控接收器手掣保用，請細閱以下有關遙控接收器段落。

Warranty period begin from the day of purchase. You must have the original dated purchase receipt from Tri-Light Zone ” an authorised retailer “. Warranty is not effective without this documentation.保用期從購買之日開始計算。於維修時，必須出示在紅綠燈”特約經銷商” 購買之收據正本方為有效。

All products warranty is only valid in Hong Kong SAR. 所有產品之保養只在香港特別行政區方為有效。

- Please select your fan carefully and discuss your needs with a sales professional. Fans that do not perform as expected and which are not faulty cannot be replaced or exchanged under warranty. Proper performance relies on the right fan being correctly installed in the optimum location.
- 請於購買時仔細選擇您的吊扇，並與專業的銷售員提供您的需求，選擇最合適的吊扇。如吊扇並沒有故障，於保用期內是不能作出更換或交換。吊扇應安裝在最佳位置才能發揮其適當的性能。

- The warranty will not cover external appearance or finish of any part of the ceiling fan. Limitations apply regarding corrosion damage when not maintained (e.g. cleaned) regularly.
- 保用不包括有關吊扇外觀方面的情況。如因購買者不正確地清洗而導致機身腐蝕損壞，本公司怒不負責。

- Some ceiling fans are designed and recommended for indoor use only. The warranty will not cover the indoor ceiling fans installed outdoors.
- 部份吊扇僅適用於室內安裝。安裝在室外的室內吊扇並不在保修範圍之內。

- Blades must be replaced only as a complete set. Blades are supplied only as a set and the replacement of individual blades may void the warranty by causing mechanical damage to the motor, excessive noise or premature wear.
- 如需更換風葉必須作整套更換，只更換單一風葉會造成機械損壞，噪音過高或令機件磨損，保用便會因而失效。

- All remote controls have a 12 month in-home warranty period for the remote control receiver and a 12 month parts only warranty for the handpiece. The term “remote control” means the handset and the receiver connected to the fan. Remote controls supplied as part of a “fan + remote” package deal are only covered by the above 12 months warranty.
- 所有遙控及接收器均有12個月的的保用。“遙控”一詞是指連接至風扇的手掣和接收器。

- Please note the remote control receiver is not part of the fan, instead being a separately connected accessory device. The remote control receiver is often fitted into the fan mounting
bracket for convenience but is not an integral part of the fan and not covered by the warranty provisions of the fan itself.
- 請注意遙控接收器並不是風扇的一部分，而是作為一個單獨連接手掣的附屬設備。遙控接收器通常被安裝到風扇安裝支架內，但它並不是吊扇的組成部分，因此它並不涉及風扇本身的保修規定。

- Resetting of DIP switches in remote handpieces is not covered by warranty and a service call fee will apply. Customer is recommended to try the 16 combinations DIP switch setting before call out for warranty or charged maintenance service. DIP switch sheet as below
- 在遙控重置DIP開關按鈕並不包括保修範圍內。我們提意顧客應嘗試自行調較遙控手制背後之16個頻道配搭後，約不能重設才與我們聯絡。見附圖

- Light Globes, if supplied, are done so as a complimentary (free) item only and not covered by warranty.
- 如吊扇附有免費的燈膽，燈膽並不包括在保修範圍內。

- The warranty will not cover external appearance or finish of any part of the light fitting. Limitations apply regarding corrosion damage when not maintained (e.g. cleaned) regularly or accidental breakage or human breakage.
- 保用不包括有關燈飾外觀方面的情況。如因購買者不正確地清洗而導致外觀腐蝕損壞或意外或人為損毀，本公司怒不負責。

If the ownership changes on the dwelling where the fan or remote control is installed, the balance of the warranty period passes to the new owner, providing the original dated purchase
receipt from Tri-Light ZOne “an authorised retailer” are retained by the new owner. Warranty does not cover any damages to the fan or the remote controller if it is moved from one dwelling to another during the warranty period. The warranty is voided in total if the product is sold separately as second hand goods.
在保修期內，如吊扇所安裝的住宅業權有變，則吊扇或遙控所剩餘之保用亦可轉移到該住宅的新擁有人處，但新擁有人必須保留我們紅綠燈”特約經銷商” 購買的收據正本，保修方為有效。但如果是在保修期內，因風扇或遙控器從一個住處轉移及安裝於另一住處而至產品有任何損壞，則會令此保修無效。另外，如產品被當為二手貨物出售，就算保修期未過，保修亦會無效。

• Power supply “noise” or other influences from power delivery infrastructure (internal fuse brokage).
• 由電壓或電力傳輸所造成的噪音或損壞(保險絲消毀)。

• Water damage of any kind
• 所有由任何形式水害造成的損壞。

• This product warranty excludes liability for consequential loss or claims for damage to furniture, carpets, walls, ceilings, foundations or any other event either directly or indirectly resulting from a faulty ceiling fan or accessory product
• 本產品保修不包括因吊扇或其配件產品有問題而直接或間接對家具如地毯，地板等或基建如牆壁，天花等造成的任何損毀。