How to connect Ledger Nano to a web interface on Windows

Last year Windows announced it was removing support for U2F, a communication layer that allows Ledger to interact with web interfaces. Luckily, Ledger Nano supports multiple communication layers, including WebUSB, and WebBluetooth (on Nano X). Since most interfaces don't yet support WebBluetooth, we're going to be talking about connecting with WebUSB.

1. Update Windows

This might seem like a no brainer, but is actually extremely important. There are several drivers that have been known to cause issues with Ledger Nano (such as it getting stuck booting for several hours).

2. Update Ledger Nano firmware

Over the past year, there were a significant number of issues with firmware version 1.5.5 (on Ledger Nano S) not allowing windows users to connect. Make sure you update your firmware version to at least 1.6 for Ledger Nano S.

For Ledger Nano X, we recommend updating to the latest firmware version of at least 1.2.4.1.