i liked some of the jobs i did in this place, but some of the ones i was forced into, were absolute trash. management is hit or miss, and job security was questionable at best. (especially now that the site is closing)

It was just a 3 month seasonal job as a best buy work at home customer service agent. I learned a lot about best buy as a company, what they offer, how they do business. Management was great, super kind and helpful. Trainer did awesome job of accommodating everyone. It

Pros

Got to work from the comfort of my own home

Cons

Very busy all the time but nothing I wasnt used to and it makes the time go by quicker.

Very poor environment to work in and lots of harrassment. Company lies to you and the customers. Transcom does not know how to run an efficient workplace environment and is in the process of shutting down.

Transcom was a call center that i worked as a CSR at , It was good experience to learn how to handle stressfull situations . I was also given the opportunity to be floor support and help other people on these phone calls and there situations. overall not a bad place to work if u dont mind the stress .

Love seeing the teams everyday. Lets hope that we can keep driving great customer service for another 365 days a year into 2017. Should be an opportunity in the future to see this company change and morph into something different and more effective

The building was not sanitary, urine and other body fluids on chairs. The team leaders in the building were power hungry they were not there to help they were there to harass especially if the call went over 10 minutes. I wish I could recommend this job but while I was there the company was basically on there knees about to lose the contract. I left the job regarding transportation I left on good terms but they will not hire back a previous employee.

Leaned a lot working for Transcom, the training was okay. There are a lot of things i think they need to work on as a company. The hardest part is speaking with customers and doing the system stuff at the same time.

Stay away from this company!! I wish I could write on this but I'm being blocked from using all the truthful words to describe this company..Stay away

Pros

Nothing good about this Company!!

Cons

Unethical, blame and shame you, they fire you if you go to Whistleblower or HR to report management, bullying and harrassement of employees is encouraged, discrimination, favoritism, nepotism, prejudice thats what leaders do

I worked here for almost a year.If you want low next to minimum wage pay to get yelled at by customers who management defends and tells you to take it then by all means apply here. However Transcom is going under I have been told by management and is losing its clientele, layoffs have begun and if you ever do get hired for some campaign here your job is NOT secure, beware.

I just enjoy working here - sure it is stressful only because of the nature of the job, but it pushes me out of my comfort zone. I have read some of these negative reviews and i find that some of them are melodramatic and nonsensical. truth be told aside from the lack of OT available and the constant "client demands" that make our job more difficult - this is a great job - not my ideal career choice but it does what I need it to do - keeps a roof over my head food in my fridge and gas in my car...that is all it needs to be

You come in an log into the phone and computer and you take calls and help the customers. The draw back is that you are expected to take the abuse from the customer and it can be very bad at times. They do put more work and expectations on you with out the pay. There are no raises no bonus. Some of the supervisors are supportive and work for their team members. You are expected to work all holidays no exceptions.

It was an inbound call centre which is a fast paced working environment. It was a centre for a cable company so I answered a lot of concerns about the service customers were receiving. Also answered emails and dealt with financial accounts.