We have updated our Privacy Policy. We encourage you to read it as it explains how we collect and use your data. For more information, click here.

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Shipping
• Delivery with Chronopost or FedEx within 3-4 working days
• In-store collection available within 3 to 4 business days
• Delivery via courier in central Paris within three hours
• Free Shipping
• Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
• See the delivery FAQs for details on shipping methods, costs and delivery times

Your purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of books, certain equestrian and bulky items.
During checkout, you can include a card with a personalized message and a priceless invoice.
A customer can exchange a gift. For more details, please contact our Customer Service.

Here to help

The Customer Service Department

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The Customer Service Department

Request an exchange

Request a refund

Returns are easy and complimentary. Please see our FAQs for exceptions.

Returns are easy and complimentary. Please see our FAQs for exceptions.

Items to return

Select which items you would like to return, then please follow the instructions.

New itemsComments

Please note which items you would like in exchange. Include the name, size, color, and reference. The price may vary between items of a different size or color. We will do our best to fulfill your request.

You can check if an item is in stock before requesting an exchange by contacting Customer Service .

We have updated our Privacy Policy. We encourage you to read it as it explains how we collect and use your data. For more information, click here.

By continuing to browse this site, you are agreeing to the use of cookies for statistical and advertising purposes, as well as to facilitate information sharing on social networks. To find out more and change your cookie settings, click here.