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Cox Cable subscribers in Manhattan and other parts of the state experienced a particular kind of March Madness on Saturday night when a video outage left them without NCAA basketball and other TV programs for several hours.

The problem caused a frozen picture on nearly every channel .

Representatives of Cox Communications were not available for comment, but some did respond to dozens of angry complaints about the outage on the company’s Facebook page beginning at about 9 p.m.

“We are currently experiencing a video outage in your areas and are working as fast as we can to restore services,” wrote one Cox representative, apologizing for the inconvenience.