FAQ

Frequently Asked Questions

When the payment for your order is validated, we undertake to prepare it and then dispatch it within a maximum of 24 hours in working days. If the shipment of your order is delayed, we invite you to contact us; you will be eligible for compensation of 10 euros credited to your Wallet (it is necessary to have a customer account Weedy)

When your order is shipped, the status changes from "in progress" to "completed". You will then receive an email indicating that your order is delivered to the transporter, an email containing all the information allowing you to follow the delivery of your package.

All our French shipments are sent by Colissimo or Chronopost. Our European shipments are routed by local carriers from your delivery country. The average delivery time is 1 to 3 working days. However, the final delivery time depends solely on the postal service of the buyer. We note a delay of postal routing on approximately 5%. If this situation occurs on one of your shipments, we invite you to wait and contact us, only if the status has still not changed 5 working days after taking charge.

First of all, it is strongly recommended to have our products only in a private setting. The border between Cannabis CBD (legal) and Cannabis narcotic, is difficult to define as the resemblance is striking. However, all our products are subject to rigorous analyzes by different methods (gas chromatography, high performance liquid chromatography) in order to certify that the THC level is less than 0,2%. This rate is a European limit, national laws may not be in agreement with European legislation. The Treaty on the Functioning of the EU lays down the principle of the free movement of goods, textile and industrial hemp products can move freely within the Member States provided that their content is less than 0,2% THC and that 'they are not intended for consumption. In this specific case, Europe defines the so-called gas chromatography method for carrying out the analyzes.

Weedy is a registered trademark throughout the European Union. We are based in Belgium and we offer online sales cannabidiol products. More commonly known as "CBD", this molecule comes from cannabis but contains a THC level of less than 0.2% which makes it a legal product.

Weedy.fr only offers quality products who respect the standards in force and is authorized to distribute in Europe.

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We are available from Monday to Friday from 9 am to 17 pm by the contact button or by phone and email.