Description:

Trenholm's Interpersonal Communication is one of our three books for the interpersonal communication course: the one that is highest in level, most sophisticated, and theory-heavy. This segment of the market, which used to include dry, heavy-duty competitors Canary and Knapp/Vangelisti, has eroded a bit and now hews more mainstream with brighter, full-color competitors such as McCornack and Floyd. These books offer the same level of scholarship and theory as Trenholm but in a prettier package that resembles a mainstream, mid-market book like Interplay.Due to some serious leakage issues (more than half the copies sold were in Malaysia, etc), the sixth edition underperformed sales-wise,… though it continues to be an important part of our list. The book has a strong fan base among instructors. Many reviewers were quick to praise the content, approach, and writing style, but in the end, many of them said they couldn't adopt a book that had the look of Trenholm because it would mean their students wouldn't buy it or read it.The plan for the seventh edition of Trenholm is not only to update the content thoroughly but also to revise the look and feel to compete directly with the new face of the higher-level interpersonal niche. This includes increasing the trim size to 8 x 10 (the standard for this market), going 4-color, adding new photos, and streamlining the staid fine art program of previous editions.

Interdisciplinary Connection 2 Making Sense by Using Reflections and Interpretations

Research in ReviewWhen Being Mindful Really Matters

Screening RoomMemento

Meeting Social Expectations

Creating Social Identities

Social Control and Conformity

The Nature of Social Roles

Choosing Our Roles

Social Support and Role Identity

The Looking-Glass Self

Social Comparison Processes

Commitment and Role Identity

Rewards and Role Identity

How Social Roles Affect Communication

Communication as Performance

Face-Work and the Social Self

Other Aspects of Everyday Performance

Sets, Costumes, and Props

Backstage Behavior

Ensemble Acting

Communication as Story-telling

Skill-BuildingShowing Politeness and Respect

Interpersonal Sensitivity

Avoiding Threats to Face

Balancing Solidarity and Independence

Process to Performance

Questioning Communication Revisited

Review Terms

Suggested Readings

Online Student Resources

Observation Guides

Exercises

Interdisciplinary Connection

They Just Like to Be Not the Same as Us

Interdisciplinary Connection

Talking Tough in Teamsterville

Research in Review

Guys Can't Say That to Guys

Screening room

Big Fish

Establishing Individual Identities

The Self in History

Self ConceptsGaining Independence from Social Roles and Rules

What is the Self-Concept?

Self as Narrative

Self as Cognitive Schema

Self as Behavior

Self as Relational Achievement

Self as Internal Dialogue

Personality Differences and Interpersonal Communication

Communicator Styles

Rhetorical Sensitivity

The Noble Self

The Rhetorical Reflector

The Rhetorical Sensitive

Attachment Styles

Intimacy Motivation

Skill-BuildingImproving Competence Through Self-Disclosure

What is Self Disclosure?

General Rules for Revealing the Self

A Case Study in DisclosureComing Out

How to Reveal Same Sex Orientation

What to Say When a Friend Comes Out

Process to Performance

Questioning Communication Revisited

Review Terms

Suggested Readings

Online Student Resources

Observation Guides

Exercises

Interdisciplinary Connection 1The Saturated Self

Interdisciplinary Connection 2Zen and the Art of Selflessness

Research ReviewPresentation of Self in Cyberspace

Screening Room 1Big Eden

Achieving Personal and Relational Goals

What is Interpersonal Influence?

Types of Influence

Culture and Influence

Issues in Influence

Skills for Goal Achievement

Face and Interpersonal Influence

Symbolic Role-Taking

Theories of Influence; Understanding Others' Needs

The Need for Rewards

Classical Conditioning

Operant Conditioning

Social Learning

Social Exchange Processes

The Need for Consistency

Cognitive Dissonance Theory

Ways to Reduce Dissonance

Commitment and Consistency

The Need to Establish Identity

Value Theory

Relationships and Self Validation

SummaryChoice and Motivation

Source Characteristics

Power and Interpersonal Influence

Self-Presentation Strategies

Influence as Self-Persuasion

Message Strategies

Compliance-Seeking Strategies

Strategies in Interaction

Skill BuildingSteps to Goal Achievement

Principles of Goal Competence

Becoming Appropriately Assertive

Process to Performance

Questioning Communication Revisited

Review Terms

Suggested Readings

Online Student Resources

Observation Guides

Exercises

Interdisciplinary Connection 1Weapons of Influence

Interdisciplinary Connection 2What's in a Name?

Research in ReviewWait 'Till you Hear What I Heard

Screening RoomThank You For Smoking

Relational contexts

Understanding Family Relationships

Maintaining Family Ties

The Family as a System

Family Structures

Power-Authority Structure

Decision-Making Structure

Interaction Structure

Characteristics of Family Structures

Role Differentiation

Boundaries

Coordination of Subsystems

The Functions of the Family

Internal Functions

Providing Care

Socialization

Intellectual Development

Recreation

Emotional Support

External functions

Cultural Transmission

Accommodation

Families and Change

The Dynamics of Family Evolution

The Family Life Cycle

Stressful Contact with Outside Sources

Illness or Death of a Family Member

Divorce or Separation of Family Members

Strategies for Coping with Change

Anticipating Change

Encouraging Family Cohesiveness

Maintaining Adaptability

Building Social Networks

Family Communication Patterns

Family Rules and Family Identity

Establishing Communication Rules

Regulative Rules

Constitutive rules

Family Themes and Identity

Interaction in Family Subsystems

Husbands and Wives

Parents and Children

Siblings

Families in History

Skill BuildingCommunicating to Comfort

Process to Performance

Questioning Communication Revisited

Review Terms

Suggested Readings

Online Student Resources

Observation Guides

Exercises

Interdisciplinary Connection 1 Creating Hallmark Moments

Interdisciplinary Connection 2 Divorce is When Your Family is Dead

Research in ReviewYou're My Parent But You're Not

Screening RoomThe Kids Are All Right

Creating Intimate Relationships

What is Intimacy?

Have People Always Had Intimate Relationships?

Moving from Public to Private Relationships

Factors that Influence Definitions of Intimacy

Family Messages

Recent Cultural Messages

Environnemental Conditions

Individual Relational Messages and Intimacy

Sending Dominance Messages

Dimensions of Intimacy

Relational Contracts and Cultures

Opening the Door to Intimacy

Interpersonal Attraction

Duck's Filtering Theory of Attraction

Interpersonal Magnets

Physical Beauty

Similarity

Reciprocal Liking

Complementary Needs

Costs and Rewards

Other Sources of Attraction

Coming CloserCreating Intimate Relationships

Stages in the Development of Romantic Coupling

Initiating

Experimenting

Intensifying

Integrating

Bonding

The Development of Friendship

Rawlins' Friendship Stages

Rawlins' Friendship Stages

Keeping It TogetherRelational Maintenance

Balancing Relational Dialectics

The Expressive-Protective Dialectic

The Autonomy-Togetherness Dialectic

The Novelty-Predictability Dialectic

The Gender Role Dialectic

Working Out Dialectic Tensions

Perceptual Biases during Maintenance

Relational Maintenance Behaviors

Too Close for Comfort

When Relationships Self-Destruct

Stages in Relational Deterioration

Differentiating

Circumscribing

Stagnating

Avoiding

Terminating

Dysfunctional Relational Patterns

Why Patterns Are Important

Unhealthy Patterns of Communication

Problems of Punctuation

Disconfirming Responses

Double Binds and Paradoxes

URPs and Spirals

Signs of Trouble to Come

Successful Couples

Unstable Couples

Gottman's Four Horsemen

CriticismContempt

Defensiveness

Stonewalling

Skill Building

Offering Effective Feedback

Process to Performance

Questioning Communication Revisited

Review Terms

Suggested Readings

Online Student Resources

Observation Guides

Exercises

Interdisciplinary Connection 1Playing the Dating Game

Interdisciplinary connection 2Long Distance Dating Relationships

Research in Review

"This is Your Brain on Love"

Screening RoomThe Social Network

Managing Professional Relationships

Interpersonal Communication in Public Situations

Public Realms in History

Interacting in the Public Realm Today

Enacting Roles and Scripts

Showing and Deserving Respect

Avoidance Rituals

Presentational Rituals

Demeanor

Giving Priority to Practical Goals

Making Room for Expressive Behavior

Communicating in Our Communities

Space and PlaceCommunity Design and Communication

Third PlacesConnecting with Your Community

Interacting in the Workplace

Sizing Up Organizational Cultures

Learning the Ropes

Attending to Organizational Stories and Rituals

Narratives and Stories

Rituals and Practices

Participating in Communication Networks

Joining the Team

Leading the Team

Building Teamwork Skills

Establishing Norms

Developing Cohesion

Coping with Supervision and Status

Status Differences in Communication

Effective Supervisory Communication

Serving the Customer

One-to-One Marketing

Internal Customer Relations

Balancing Personal and Professional Relationships

Framing Friendship in the Workplace

Managing the Office Romance

Deciphering the Boundaries between Home, Work, and Community

Skill BuildingApproaches to Workplace Conflict

Choosing Your Conflict Style

Taking a Problem-Solving Approach to Negotiation

Compromise vsProblem-Solving

Problem-Solving Strategies

Rules for Cooperative Problem-Solving

Process to Performance

Questioning Communication Revisited

Review Terms

Suggested Readings

Online Student Resources

Observation Guides

Exercises

Interdisciplinary Connection 1 The Conversational Organization

Interdisciplinary Connection 2 Sorry, I'm Not Apologizing

Research ReviewLessons from The Apprentice

Screening Room 1Barbershop

Screening Room 2Office Spaces

Interpersonal Communication, Culture, and Change

Cultural Influences

Dimensions of Difference

Locus of ControlControl vsConstraint

Action OrientationDoing vsBeing

Attitudes Toward TimeM-time vsP-time

Connections to OthersIndividualism vs

CollectivismCommunication StylesLow-Context vsHigh-Context

American Cultural Patterns

Ethnic, Regional, and Class Differences

Shifting Cultural Identities

Ethnicity and Language Choices

Regional and Class Differences

Communicating Across Culture

Barriers to Intercultural Understanding

Prejudice

Communicating Prejudice

Ethnocentrism

Assumed Similarity

Historical Influences

The Colonial Period (1600-1780)

The Colonial Household

Codes of Conduct

Social Identity and Patriarchy

Gender Roles and Social Identity

The Early Industrial Period (1830-1880)

Social Change and Anxiety

The l9th-Century Home

Rudeness and Civility

Gender Roles and Personal Identity

The Modern Period (1900-1960)

Mass Consumption and the American Dream

Home and Family Values

Personality and Self-Expression

Sex and Self-Discovery

Skill BuildingIncreasing Sensitivity to Context

Adapting to International Differences

Increasing Co-cultural Understanding

Process to Performance

Questioning Communication Revisited

Review Terms

Suggested Readings

Online Student Resources

Observation Guides

Exercises

Interdisciplinary Connection 1The Thrill of Victory

Interdisciplinary Connection 2If You Can't Stand the Shame

Research in Review

When Nobody Knows Who You Really Are

Screening RoomCrash

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