How IBM BigFix for Managed Service Providers works

Identifies and remediates vulnerabilities in real time

IBM BigFix for Managed Service Providers is an automated solution that helps prevent compromise, eliminates vulnerabilities and supports regulatory compliance. It offers real-time assessment and enforcement of security policies and patching; and configuration management and software inventory management. BigFix continuously monitors and enforces compliance for endpoints, hardening systems against attack.

Provides an additional revenue stream with low startup costs

Traditional IT managed services providers can enter the security market with a continuous security monitoring and endpoint security service—without burdening their security teams with a heavy workload. You can focus on prevention rather than repair and deploy the solution with a minimal infrastructure investment. Increase your profitability with a rapid-time-to-value, high-margin solution. Then expand your market by creating custom solutions for specific customers or target different industries.

Reduce client costs for endpoint security and management

When offered as a managed service for endpoint security and management, IBM can reduce IT operational costs for clients. Managed Service Providers may leverage IBM business value assessment tools to develop financial ROI models demonstrating cost reduction and profitability increase. For organizations transitioning from in-house endpoint management using costly tools, switching to a managed service based on BigFix requires no capital outlay, but provides a reduction in operational expense.

Allows customers to take advantage of two included use cases

BigFix Query helps your customers to quickly search their networks, leveraging predefined queries—getting answers in seconds. This significantly enhances your customers’ incident response capabilities. The BigFix Customizable Executive Dashboard helps your customers more quickly understand their security posture—giving them a range of views into the security status of their endpoints and the value of the managed service.

Technical details

Software requirements

Software requirements for IBM BigFix for Managed Service Providers can be viewed at: