Downloading from pc to digital photo frame

They gave me a usb port to download pics i believe, but no instruction about how to do it. the usb port doen't fit on my pc or the conection to the frame. it seems to only work with a photo card with pics already on it. i think i may have bought the wrong type of digital frame to only play pic, but not to keep them stored in the digital frame. what is a usb jump drive?
thank you very much for your time,
Patti

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ALTERNATE WAY TO TRANSFER PHOTOS AND VIDEOS TO A COMPUTER If your photos and videos are stored on the memory card, then remove the memory card from the camera and insert it into an USB memory card reader. Connect this USB memory card reader and memory card into the USB port of your working computer. Your computer will see this as an USB Mass Storage Device or an external storage device; you can then open the folder on the memory card and copy the photos and to your computer. Memory card reader is a handy device and is inexpensive. You can copy photos from other cameras and you can also download photos off your memory card to someone else's computer without the need of installing any programs.

1. Connect the digital photo frame to an available USB port on the PC. Turn on the PC and the digital photo frame. Connect one end of the USB cable to the USB port on the digital photo
frame (this end is usually smaller) and connect the other end to the USB
port on the PC itself.

2. Wait for the PC to automatically detect the USB-connected digital photo
frame.

3. Move any photo files that you want to display on the digital photo
frame. Do so by copying and pasting each file into the connected USB
device that you can view in "my computer". Many
photo frames have built-in memory for this feature.

Okay could be a program error with windows and that port. If you have a port on your pc SD Mini port take your camera card out and slid it into the PC port SD mini. it "should accept your photos." download them into My picture folder or some where you can remember. My doc, or my downloads. Oh what many for get is the pic's on your camera will be huge. maybe 3Mbs each, so be sure to compress them. Or it will take for ever and a day to email them. Compressing will not damage the Pic quality.

Does you picture frame have a usb port on the back or the side of it? If not, do you have an SD slot on the back or the side of it? If so, load your pictures onto a thumb drive (flash drive) or SD card, and insert that into the port if it's a flash drive, or slot (if it's an SD card). It should take over from there. Let me know if that helps.
Rob

I had this same problem and after playing with it for several hours, I discoverd the software that came with the frame was copying my photos to the "D" drive. Since my frame was connected to my computer through the "g" USB, of course the photos were never copied. So I went the the Smartparts software (that came with the frame) and found the folder which was saved on the "d' drive. I then did a simple "copy to" "g" drive (this is where my frame was connected to. If these instructions are clear, ask again and I will try to further help you. Good Luck!

Connect the frame to the pc. Look in my computer - it will be a device with removable storage. - drag and drop pics or a whole folder of them to the frame.If the PC isnt picking up the frame at all... try a USB port in the back of the computer. Also make sure the frame is powered on!