TECHNICIAN / FIELD USER: SYSTEM REQUIREMENTS

The ServiceTrade mobile app allows your techs to do get the job done - clocking in and out, logging deficiencies, generating paperwork. etc - while in the field.

The mobile app is available for both iOS and Android operating systems, and can be used on either smartphones or tablets.

Cellular-capable tablets are strongly recommended, as it means techs won't have to rely on wifi to complete the work.

IMPORTANT - We list here the minimal and optimal OS and hardware for each platform, but there are other choices in between. When purchasing new devices, keep in mind that getting something that meets the minimum requirements will have have a much shorter relevant lifespan as future updates will cause them to fall behind and out of compatibility.

Q&A:

Which device should I get for the field?

We strongly recommend cellular iPads.

If you are using a Microsoft SurfacePro, be aware that those devices are not designed to run the ServiceTrade App. If your techs use SurfacePro devices, we recommend using them in conjunction with an Android or Apple phone.