Provide your team with the tools and information needed to develop and deliver unique experiences that exceed your Guests and Members highest expectations

Benefits

Develop a competitive advantage by employing a new standard in Guest and Member recognition by connecting your employees personal mobile devices to our real-time, web based, application to provide best-in-class on-property experiences tailored to the individual preferences of your Guests and Members.

Industries We Serve

Real-time action technology provides human resources, operations, and customer service managers across a variety of industries with real time, control of how employees respond to various business and customer needs.

VIP Host / Concierge Stakeholders

The Real Time Action™ Human Centric Marketing Solution will enable your Hosts and Concierges to identify high value Guests and Members and develop unique experiences tailored to their individual preferences.

Customer

Your Guest and Members enjoy personalized, uniquely tailored, on-property service and experiences.

Employee

Your Hosts and Concierges gain access to real-time CRM data to identify valuable Guests and Members, empowering them to engage with customers to provide a personalized, best in class, “in-the-moment”, experience.

Manager

Managers are able to generate competitive advantages by positioning and deploying employees with pre-defined rules of engagement that informs staff of individual Guest and Member preferences to increase spend and generate loyalty while maximizing Employee productivity to increase profits.