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Manufacturer Warranty

Labor

90 days limited

Parts

1 year limited

Quick Info

WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Rating: 3/5Life's Good - On Your Own

Pros: It works - The bright blue LED lets me know where things are back there and makes things easier when I need to plug something in.

I give this product three stars because it works as intended, but the product it was plugged into does not. - 1 star for horrible support and - 1 star for supporting products not working properly

Cons: The cons are LG support. My "smart" TV is 60LN5710 and since I've bought it, it has been unavailable on the lg.com site. I went through 3 support e-mails. The first two harped on about rebates and the 3rd spoke of the issue and claims the site is being updated. Still nothing a month later. I don't know why they felt it important to tell me about some rebate rules and such when I didn't apply for a rebate. The only real issue I've experienced from this dongle is it shows all identical SSID so I had to disable the broadcasting of my network extender so I knew where I was connecting. I setup the router to assign this it's static IP so I'd have less connection issues and my router supports the MAC ID making this process super easy, however I had to take my $700 24MP camera to take a picture of the label on this so I could zoom in and READ the MAC ID. (Also thought the scanner would have done nicely) My router shows a nice list of what's connected, but this isn't named. It shows up as unknown so I needed to see the MAC ID.

Other Thoughts: I'm certain the DLNA issues and all my other problems are to blame on the TV. It is an embarrassment to call this thing a SMART TV when it doesn't do anything right. The Xbox and Ceton Echo nail what needs done. This smart TV? Not even close. Media files can't be played over network unless you install a server program that feeds it to your TV and it is so messy it's not even funny! I gave up on it and will continue to use current media extenders.

I bought a nice 7.1 receiver, 7.1 speakers, this TV and an HDMI cable that supports ARC. My receiver got this cable in the slot marked ARC Support, and the other end went into the TV's ARC supported port. A youtube video showed a setting for LG TVs on how to enable ARC which doesn't exist on the 60LN5710. I enabled it on the receiver and tried everything with the TV to get it going before calling support. I am told by LG support that I needed an audio cable from the TV to the receiver as that HDMI port will only support video.I thought I was a smart man and I thought ARC was Audio Return Channel. I assumed when I would watch Netflix on the TV, the sound would travel through this cable to the receiver and thus be enjoyed on the 7.1 surround! LG support has slapped the daylights out of me with so much stupid, I'm really confused right now. Being insecure with getting older, I don't want to assume I'm right. I try to keep an open mind, but if ARC doesn't let audio go from TV to receiver??? I'm sorry, I just can't wrap my mind around that! I asked LG Support to explain it to me in writing because I just can't believe it any other way! (That and I wanted proof in the writing.)Of course I'm not getting a response. I probably offended them. Regardless, LG needs to get it's support department an education or be upfront and honest and let everyone know how horrible their support is! I'd have probably bought the TV anyway because it was cheap enough.

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