“Very quick response for security and tenant services…”

Following the successful installation of Shop Alert 2020 at Touchwood Shopping Centre in Solihull in 2016, General Manager Andy Cole said: “Shop Alert became a powerful tool overnight for Touchwood. Not only does it offer the security benefits of very quick response for security and tenant services, but also a fantastically efficient way to communicate with our tenants through the email and messaging system.

“Within seconds we can notify about lost children, upcoming events, recycling targets, inspections, audits, information and the odd fun interaction, to name but a few. Retailers bought into the scheme very quickly, as it is much more direct than a retail radio system.”