WOMEN'S SIZE GUIDE

Jumia brand sizes are designed to fit to the following body measurements. Some brands may vary from these measurements but you can still use them as a guide.

Sizing Disclaimer: Due to international footwear sizing guidelines, it is possible that some items will have packaging labelled according to US or EU sizing conventions. Please be sure to try on the item to confirm the incorrect size before returning the item to us. Visit our returns policy page for information on how to return an incorrect item.

SHOES

System

Sizes

Europe

35

35½

36

37

37½

38

38½

39

40

41

42

43

44

45

U.K.&AUS

2½

3

3½

4

4½

5

5½

6

6½

7

7½

8

9½

10½

Inches

9

9.1/8

9¼

9.3/8

9½

9.5/8

9¾

9.7/8

10

10.1/8

10¼

10½

10¾

11

Centimeters

22.8

23.1

23½

23.8

24.1

24½

24.8

25.1

25.4

25.7

26

26.7

27.3

27.9

HOW TO MEASURE

1. MEASURE YOUR FOOT

Measure your foot length by placing a ruler flat on the floor straight alongside the inside of your foot from your heel to your toes. To measure your feet stand on a level floor with the back of your heels against a straight edge or wall

Place an object with a flat edge straight across your toes with the edge touching the tip of your longest toe. Take the measurement (in millimeters) from the ruler where the flat edge crosses (see image below). This is your foot length measurement.

2. SELECTING A SHOE SIZE

If your foot measurement is halfway between sizes, select the larger size. You may find one foot is longer than the other, this is quite normal, please use the larger size when making your shoe size selection.

Can I return this product?

You can return the above product for a refund/replacement within 7 days after receiving your original order if you received the wrong item as in colour/size, change of mind or if the product is damaged.

If the product is "shipped from Overseas"?

You can return this product ONLY if you have received the wrong product or if the item has been damaged.
You cannot return the product if you change your mind or you don't like the product.
For more information, please visit our FAQ on "Shipped from Overseas products"

- product must remain sealed, except if the product is defective or damaged

- product is still in its original packaging, except if the product is damaged or has missing parts

- product is in its original condition and unused

- product is not damaged except if the product is defective

- product label is still attached except if this is the reason for the return

- product is complete (freebies, accessories, original packaging), except if it has missing parts

- product's original packaging is in good condition

Please NOTE that the products in your possession are your responsibility until they are picked up by our driver or you have dropped them off at a pickup Station. Any product that is not properly packed or is damaged will not be eligible for a return, so please take proper care of the products you might want to return!

What are the next steps?

Once you have submitted your return request, we will contact you within 48 hours to arrange retrieval. You will also have the choice to deliver yourself the product to one of our pickup Stations.

Once the product retrieved, we will proceed to examination.

- In the unlikely event that an item is returned to us in an unsuitable condition, we will send it back to you without refund.

- If examination conclusive and conditions above respected, we will proceed to refund your money or replace the product.

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