Please include as much information as possible about the problem you are experiencing to enable our support team to make a fast fault diagnosis.

One of our customer support representatives will contact you directly by phone or email in the first instance. The customer support representative may ask you to download some useful software programs in order to ensure your issues are promptly dealt with. These can be found here.

AIS Technology Ltd. is a certified ISO9001 company and as such we treat customer support enquiries very seriously.

As part of our quality policy we employ a trouble ticket system which ensures a timely response to your enquiry. Organisations with maintenance agreements will be given priority.