What makes Recart different from other cart abandonment solutions?

First, we go about things differently. Unlike other solutions, our Track & Trigger technology detects the moment your visitors abandon their cart. We then send them an email immediately, while others send it 1, 2, 6 or even 24 hours later. Our tests indicate that sending emails right away results in the highest open rates, and recovers more orders. Second, cart abandonment solutions typically charge a monthly fee based on number of visitors or emails sent, and they tie you into a contract. With Recart, there’s no long-term commitment required and no limitations on features. For more details, see the Pricing page. Third, we have a brilliant team of OCD engineers with type A personalities, whose sole purpose in life is tweaking things to get you better results all the time. Honestly, this one is bordering on having an unfair advantage against your competitors. Some of these people are used to solving problems in ways no-one had ever done before.It’s just that they’re very “individualistic”, so sometimes they’re just a little hard to control. But we’ve learned how to deal with that so far.* *(If you want to know more about what that’s like, search for “Cowboys Herding Cats” on youtube.)

How do you capture cart abandoners’ email address?

It’s a secret. If we told you, we’d have to kill you.

OK, maybe that’s a little harsh. Alright. We’ll tell you.

We have two ways of doing this. The first is using our Track & Trigger technology, which captures their email address as it’s typed into the checkout page.

As long as they’ve completed the email field, we can send them a cart recovery campaign if they abandon the checkout.

The second method is by capturing it if they log-in to the shopping cart.

By the way, we can also capture phone numbers, which your sales team can use to follow up on prospects directly. We’re also working to integrate automated text messaging as well!

What happens after I activate Recart? Do I need to do anything else?

You need to thank us for being so ridiculously awesome!

But seriously… once you’ve activated the Recart plugin, you’re all set. New cart abandoners will begin to receive the 3-email cart recovery campaign. Just sit back and let us do the work of bringing them back for you!

Can I change the campaign schedule?

Yes, you can! Go to Campaigns – and edit the mail you want to change. You’ll find the schedule on the top left.

ust keep in mind… we have an entire team dedicated to constantly testing the emails we send, and we’ve pre-scheduled your campaigns to provide you with the highest number of recovered orders.

Can I change the content of the emails?

Absolutely! Go to Campaigns and click on Edit the email you want to change. It’s easy as 1, 2, 3…

How can I make sure Recart drives back the abandoners?

Do you want the long or the short answer?

Short answer: You can keep track of this stuff in your Recart dashboard, and with a Google Analytics account.

Long answer: We give you full blown real time statistics of everything that happens, and the amount of money we recovered for you.

We also tag all the links in our recovery emails with UTM parameters, used by Google Analytics.

When the link is clicked and the abandoner returns to your checkout page, the tags can be sent back to Google Analytics and tracked, so you can see how many people Recart brings back, by looking for the Recart UTM parameters in your Google Analytics account.

That means you can now get up at 3am to pour over pages and pages of statistics, just like we do!