iConnectivityhttp://iconnectivity.com
enHow come I can't hear audio from iPad when connecting to iConnectMIDI4+?http://iconnectivity.com/support/faq/how-come-i-cant-hear-audio-ipad-when-connecting-iconnectmidi4
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>By default when connecting an iOS device to the iConnectMIDI4+, it will enable the iOS’s digital audio to pass through the iOS device's dock connector and disables that iOS device's internal speakers/headphone jack. To change this, so that audio will sound through the iOS device's headphone jack/speakers: In iConfig, under the Audio Info section, de-select "iOS " for the iCM4 USB Device Jack that iOS Device is connected to and then perform a "Commit &amp; Reset".</p>
</div></div></div><div class="field field-name-field-faq-category field-type-taxonomy-term-reference field-label-inline clearfix"><div class="field-label">FAQ Category:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/support/faq/iConnectMIDI4plus-list" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">iConnectMIDI4+</a></div></div></div>Tue, 07 Oct 2014 18:02:00 +0000admin150 at http://iconnectivity.comhttp://iconnectivity.com/support/faq/how-come-i-cant-hear-audio-ipad-when-connecting-iconnectmidi4#commentsIs it possible to change the names of the ports on the iConnectMIDI4+?http://iconnectivity.com/support/faq/it-possible-change-names-ports-iconnectmidi4
<div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>You can change the port names on the iConnectMIDI4+ within the MIDI Info section of the iConfig application.</p>
<p>After changing the names you will need to select “Commit Changes to FLASH” in iConfig and then disconnect iConnectMIDI4+ from your Mac. Open up Audio MIDI Setup and delete any iConnectMIDI4+ images that are in the MIDI window. When you reconnect the iConnectMIDI4+, the Mac will retrieve the new names.<br />
To have the custom names reflect on your iOS device, you need to reset the iOS device.<br />
You can do this in Settings/General/Reset/Reset All Settings.<br />
The “Reset All Settings” option will not delete any of your media or data.<br />
Do NOT tap the "Erase All Content and Settings", that setting will remove all data and media on your iOS device.<br />
After doing this, the new custom port names should be displayed on your iPad.</p>
<p>Unfortunately at this time, PC’s are not able to reflect these changes.</p>
<p>Something to be aware of: when changing the names under the specific USB Device Jack, it is how the computer or iOS device connected to that specific Jack will recognize it.<br />
For example, if you change the name for DIN 1 under USB Device Jack 1 and you connect a Mac to USB Device Jack 3, the computer will still recognize that port as DIN 1.<br />
You would need to change it under USB Device Jack 3 for that connected device to see the new name for that port.</p>
</div></div></div><div class="field field-name-field-faq-category field-type-taxonomy-term-reference field-label-inline clearfix"><div class="field-label">FAQ Category:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/support/faq/iConnectMIDI4plus-list" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">iConnectMIDI4+</a></div></div></div>Tue, 07 Oct 2014 17:58:10 +0000admin149 at http://iconnectivity.comhttp://iconnectivity.com/support/faq/it-possible-change-names-ports-iconnectmidi4#commentsIs the iConnectMIDI4+ able to operate at a different bit rate other than 16 bit?http://iconnectivity.com/support/faq/iconnectmidi4-able-operate-different-bit-rate-other-16-bit
<div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>Using the iConnectivity iConfig application, you can change the audio configuration for the iConnectMIDI4+.<br />
Here is a list of the possible Audio Channel options:</p>
<p>44100Hz, 4 Channels, 16bit<br />
48000Hz, 4 Channels, 16bit<br />
96000Hz, 4 Channels, 16bit<br />
44100Hz, 8 Channels, 16bit<br />
48000Hz, 8 Channels, 16bit<br />
44100Hz, 4 Channels, 24bit<br />
48000Hz, 4 Channels, 24bit</p>
</div></div></div><div class="field field-name-field-faq-category field-type-taxonomy-term-reference field-label-inline clearfix"><div class="field-label">FAQ Category:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/support/faq/iConnectMIDI4plus-list" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">iConnectMIDI4+</a></div></div></div>Tue, 07 Oct 2014 17:36:32 +0000admin148 at http://iconnectivity.comhttp://iconnectivity.com/support/faq/iconnectmidi4-able-operate-different-bit-rate-other-16-bit#commentsHaving problems updating iConnectMIDI4+'s firmwarehttp://iconnectivity.com/support/faq/having-problems-updating-iconnectmidi4s-firmware
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>For successful firmware upgrades on the iConnectMIDI4+, the computer performing the upgrade (via iConfig) has to be connected to the 3rd USB Device Jack on the rear of the device.</p>
</div></div></div><div class="field field-name-field-faq-category field-type-taxonomy-term-reference field-label-inline clearfix"><div class="field-label">FAQ Category:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/support/faq/iConnectMIDI4plus-list" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">iConnectMIDI4+</a></div></div></div>Tue, 07 Oct 2014 17:35:47 +0000admin147 at http://iconnectivity.comhttp://iconnectivity.com/support/faq/having-problems-updating-iconnectmidi4s-firmware#commentsPC no longer recognizes iConnectMIDI4+http://iconnectivity.com/support/faq/pc-no-longer-recognizes-iconnectmidi4
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>This seems to be an issue where disabling the Mac/PC Audio passThru for the USB Device Jack that a PC running Windows is connected to, will no longer communicate properly with the PC.<br />
To regain connectivity, re-enable the Audio passThru using the iConfig application on a connected iOS device, or if you haven't disabled the Mac/PC audio passThru for the remaining 2 USB Device Jacks on iCM4, connect to one of these jacks and connect to iConfig to re-enable the audio passThru.<br />
Don't forget to save your changes to FLASH.</p>
</div></div></div><div class="field field-name-field-faq-category field-type-taxonomy-term-reference field-label-inline clearfix"><div class="field-label">FAQ Category:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/support/faq/iConnectMIDI4plus-list" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">iConnectMIDI4+</a></div></div></div>Tue, 07 Oct 2014 17:34:46 +0000admin146 at http://iconnectivity.comhttp://iconnectivity.com/support/faq/pc-no-longer-recognizes-iconnectmidi4#commentsClass Compliant controller not working with the iConnectMIDI4+ host porthttp://iconnectivity.com/support/faq/class-compliant-controller-not-working-iconnectmidi4-host-port
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>iConnectivity has recently discovered that some models of controllers by some manufacturers that advertise “Class Compliant” are in fact not class compliant as defined by the USB IF specification for “Device Class Definition for MIDI Devices”. iConnectivity basis their claim on Class Compliant as per this specification.</p>
<p>iConnectivity also recognizes that the controllers in question have a large user base and have started taking measures towards supporting these controllers with our USB host enabled products by making adjustments to our drivers to support these non-class compliant devices like Mac OS and Windows have done. In the meantime, if you have issues with a controller that is supposed to be class compliant, please contact our Support team to confirm if it is one of these controllers.</p>
</div></div></div><div class="field field-name-field-faq-category field-type-taxonomy-term-reference field-label-inline clearfix"><div class="field-label">FAQ Category:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/support/faq/iConnectMIDI4plus-list" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">iConnectMIDI4+</a></div></div></div>Tue, 07 Oct 2014 17:32:51 +0000admin145 at http://iconnectivity.comhttp://iconnectivity.com/support/faq/class-compliant-controller-not-working-iconnectmidi4-host-port#commentsCan I use Apple's adapters?http://iconnectivity.com/support/faq/can-i-use-apples-adapters
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>Until we can supply our own Lightning equipped connection cables, the Apple 30-pin to lightning adaptor will indeed work with our 30-pin connection cable.<br />
The Camera connector will not work with our unit.</p>
</div></div></div><div class="field field-name-field-faq-category field-type-taxonomy-term-reference field-label-inline clearfix"><div class="field-label">FAQ Category:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/support/faq/iConnectMIDI2plus-list" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">iConnectMIDI2+</a></div></div></div>Tue, 07 Oct 2014 17:20:53 +0000admin144 at http://iconnectivity.comhttp://iconnectivity.com/support/faq/can-i-use-apples-adapters#commentsWhy do you suggest using the ASIO4ALL drivers for Audio passThru with Windows?http://iconnectivity.com/support/faq/why-do-you-suggest-using-asio4all-drivers-audio-passthru-windows
<div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>As many know, the best solution for low latency in Windows is ASIO. Many refer to it as ASIO drivers, but this is actually an inaccurate way of describing what ASIO does. ASIO is in fact a communication object that bypasses the Windows Media System (the latent part) to allow an application to directly communicate with the drivers. The device drivers are in fact the same if you use the ASIO comm object or not.</p>
<p>Unfortunately, although ASIO satisfied the need for low latency as best it could with Windows systems - it does have another shortcoming. Only ONE ASIO Comm object can be executing in the system at any one time.</p>
<p>So all of that said, creating a dedicated ASIO Comm for iConnectMIDI2+ would only solve half of the problem. There would still be the challenge of attempting to use more than one ASIO object simultaneously. We investigated solutions to this problem and discovered that the team from ASIO4ALL solved this problem quite some time ago in a fairly elegant and easy to use way. ASIO4ALL is stable and typically delivers comparable (or in some cases better) performance than device dedicated ASIO comm objects and also allows Windows users to create an aggregate ASIO device out of multiple compatible audio peripherals.</p>
</div></div></div><div class="field field-name-field-faq-category field-type-taxonomy-term-reference field-label-inline clearfix"><div class="field-label">FAQ Category:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/support/faq/iConnectMIDI2plus-list" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">iConnectMIDI2+</a></div></div></div>Tue, 07 Oct 2014 17:04:31 +0000admin143 at http://iconnectivity.comhttp://iconnectivity.com/support/faq/why-do-you-suggest-using-asio4all-drivers-audio-passthru-windows#commentsHow am I supposed to power the iConnectMIDI2+ without a power adapter.http://iconnectivity.com/support/faq/how-am-i-supposed-power-iconnectmidi2-without-power-adapter
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>While the iCM2+ can be powered by the Optional Power Transformer, it is only of necessary use in having the iCM2+ charge an iOS device connected to Port 1 on the iConnectMIDI2+.</p>
<p>You can power the device two other ways without the Power transformer:</p>
<ul><li>connecting to a Mac or PC USB port and connecting to port 2 on the iCM2+ to power by USB power</li>
<li>connecting from USB port 2 on the iCM2+ to a wall charger that you would normally get with an iOS device.</li>
</ul></div></div></div><div class="field field-name-field-faq-category field-type-taxonomy-term-reference field-label-inline clearfix"><div class="field-label">FAQ Category:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/support/faq/iConnectMIDI2plus-list" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">iConnectMIDI2+</a></div></div></div>Tue, 07 Oct 2014 17:00:34 +0000admin142 at http://iconnectivity.comhttp://iconnectivity.com/support/faq/how-am-i-supposed-power-iconnectmidi2-without-power-adapter#commentsIs it possible to change the names of the ports on the iConnectMIDI2+?http://iconnectivity.com/support/faq/it-possible-change-names-ports-iconnectmidi2
<div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>You can change the port names on the iConnectMIDI2+ within the MIDI Info section of the iConfig application.</p>
<p>After changing the names you will need to select “Commit Changes to FLASH” in iConfig and then disconnect iConnectMIDI2+ from your Mac. Open up Audio MIDI Setup and delete any iConnectMIDI2+ images that are in the MIDI window. When you reconnect the iConnectMIDI2+, the Mac will retrieve the new names.<br />
To have the custom names reflect on your iOS device, you need to reset the iOS device.<br />
You can do this in Settings/General/Reset/Reset All Settings.<br />
The “Reset All Settings” option will not delete any of your media or data.<br />
Do NOT tap the "Erase All Content and Settings", that setting will remove all data and media on your iOS device.<br />
After doing this, the new custom port names should be displayed on your iPad.</p>
<p>Unfortunately at this time, PC’s are not able to reflect these changes.</p>
<p>Something to be aware of: when changing the names under the specific USB Device Jack, it is how the computer or iOS device connected to that specific Jack will recognize it.<br />
For example, if you change the name for DIN 1 under USB Device Jack 1 and you connect a Mac to USB Device Jack 2, the computer will still recognize that port as DIN 1.<br />
You would need to change it under USB Device Jack 2 for that connected device to see the new name for that port.</p>
</div></div></div><div class="field field-name-field-faq-category field-type-taxonomy-term-reference field-label-inline clearfix"><div class="field-label">FAQ Category:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/support/faq/iConnectMIDI2plus-list" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">iConnectMIDI2+</a></div></div></div>Tue, 07 Oct 2014 16:57:28 +0000admin141 at http://iconnectivity.comhttp://iconnectivity.com/support/faq/it-possible-change-names-ports-iconnectmidi2#comments