Digital Phone Services

Hosted PBX

Are you using a old key Phone System that is in need of an upgrade? Is the current phone system costing you an arm and a leg ? Is the current phone system keeping up with your business needs ? Is making any kind of changes on your current phone system a project ?

All of these are just a few of the reason why a SI&T provided Hosted PBX is they way to go.

Our Hosted PBX Service is a cloud based full featured, scalable Phone System without the cost and headaches or hardware involved with a on premise phone system. No extra maintenance costs, no service call charges for making changes, and the ability to consolidate multi-location offices as well as remote Telecommuters .

In may cases we are able to provide a full featured Hosted PBX Phone system, for less than what the business is paying for their traditional Telephone Company Phone Bill.

Features

No on-site phone system to manage

No upgrades, maintenance, or patches to manage

System is future-proofed and endlessly scalable

Support remote worker and take your office anywhere

One system for multiple locations

Advanced business phone features

Easy to upgrade

Phone Features

Auto-attendant

Extension Dialing

Account codes & authorization

Attendant console . Call Centers

Three way Conference calling

Conference bridge

Calling group ID delivery

Calling plans (incoming, outgoing)

Configurable feature codes

Hunt group

Caller Queues

Simultaneous ring (extension or group)

Music & Messages on-hold

Dial-by-name directory

Printable group directory

Messaging

VoiceMail

VoiceMail to Email Service

User Services

Call manager (dial, answer,release, hold, retrieve, blind)

Call forwarding (always busy, no answer, selective, remote)

Call notify

Call park & call pickup

Call return & last number redial (*69)

Call waiting & cancel call waiting per call

Do not disturb

Extension dialing

Flash-enabled services & star codes

IP phone support & authentication

Remote office

Selective & anonymous call rejection

Simultaneous ring

Speed dial . Call queues

Caller ID

VolP phone service

User Web Portal

Direct Phone Number

Caller ID with Name

Call Waiting

Caller ID Blocking

Call Transfers

Call Park

3-Way Calling

Optional Add-on Services

Fax to Email (Pdf Attached)

Email to Fax (Pdf to fax)

Fax to Fax (Fax to Fax over Voip)

Enhanced Phone Services

Flash Operator Panel (via Web Browser)

SoftClient for your PC, Tablet or Smart Phone

Call Center Reporting

Basic Phone Services

If you are just starting out and not looking for a full featured Phone System, and only need one or two basic phone line service which can be used with a Cordless Business Phone, then SI&T can help with the our Basic Phone Service.

Basic phone service is provided via an ATA (small VOIP Phone Service Box) which plugs into a high speed internet connection and have a Telephone Jack for your single line phone to be plugged in.

This is an ideal service for our Micro Business Owners, who typically have one or two phone lines, where the 2nd phone line is connected to a fax machine, or we can also provide inbound fax to email service .

Basic Phone Service Features

Different calling plans are available. So you only need to buy what you need

Three-way calling and call forward is supported

Caller ID (as long as it is supported by the phone device)

If you have a specific needs for any particular calling feature, just ask us, we can get pretty creative in configuring a solution to meet your needs. After all that is what differentiates our services from others.

Virtual PRI

Are you happy with your current on-premise phone system ? Does your business have specialty needs that can only be delivered by the current phone system (very common in Hospitality Industry) ? Are you looking at reducing your Phone Bill while keeping your existing Phone System ? No problem.. SI&T can deliver a Virtual PRI service, which is significantly more cost effective and flexible than a traditional PRI Service.

Virtual PRI service is delivered via a managed SIP to PRI Gateway/IAD (specialized router) which connects to a high speed internet connection and takes VOIP (SIP) based phone service and converts it to PRI Signaling for the existing phone system.

Features

up to 23 Channels per PRI for inbound and outbound calling

All features associated with a traditional PRI Service

Local numbers from all of the 50 States are available

Combine with a Data T1 Service for Redundancy (in case of Internet Service Loss).