How Our Opt-Out System Works

Some people have been reporting to us that their opted-out listings have reappeared on Spokeo.com. After investigating these cases, we’ve found that this has been caused by certain misunderstandings and false expectations about how Spokeo works. We would like to address this issue and clarify any confusion.

When you choose to opt out of Spokeo, we place a permanent flag on your listing so that it does not ever reappear on Spokeo.com. We are constantly receiving new and updated listings, and we try very hard to match these new listings to the existing ones and preserve your privacy preference. However, a computer cannot know the difference between "John Smith at 1234 Nowhere Street" and "John Smith at 5678 Somewhere Avenue", though you may know that you moved. So if a new listing contains your new address, or if there are significant typos which prevent our computers from matching an existing listing, you will see a new listing for your name. We are constantly improving our matching algorithms in order to maintain your privacy. Spokeo guarantees that our opt out policy is among the best on the Internet.

If our online opt-out process is not working for you, please contact support@spokeo.com and our customer service representatives will do their best to help you remove your information. Please be aware that we are currently experiencing an extremely large volume of feedback; our support department will reply to your requests in the order received.

You have me listed in 0 locations in numerous states in -cluding California and New York.

PLEASE remove me from all listings. All I am listed as Derek M Tynes, Derek N Tynes, Derek Tynes in Pacifica and San Francisco and San Diego.
PLEASE REMOVE ALL ADDRESSES INCLUDING MY HOME IN SAN DIEGO. THIS IS A VIOLATION OF MY PRIVACY!!

Katie says:May 16th, 2012

Hi Derek, I was able to locate the listings and opt them out for you. You can also opt out your listings at http://www.spokeo.com/privacy. Thank you.

Why is my information here to begin with and why do you continue to gather that information, when clearly no one wants that? This is a market that should not be tapped.

Katie says:Jun 4th, 2012

Hi Brian, Spokeo specializes in aggregating and organizing vast quantities of people-related information from a large variety of public sources. People use Spokeo to find old friends, family members, distant relatives, to identify unknown callers and emails, and more. Spokeo respects your privacy, and you can easily opt out of Spokeo’s public search if desired on our privacy page: http://www.spokeo.com/privacy. Please email our customer support at support@spokeo.com, or call them at 1-800-699-4264 if you have any additional questions. Thank you.

Hi Ron, I double checked with Cusomter Support and your account has been canceled. Can you provide me with the link to your listing so I may opt it out for you? You can also opt out your listing at http://www.spokeo.com/privacy. Thank you.

Hi Jeannette, You can opt our your listings from our privacy page at http://www.spokeo.com/privacy. You can also email our customer support at support@spokeo.com and provide them with the links to your listings so they can remove them for you. Thank you.

Hi Sharamie, You can opt our your listings from our privacy page at http://www.spokeo.com/privacy. You can also email our customer support at support@spokeo.com and provide them with the links to your listings so they can remove them for you. Thank you.

S. Y. says:Sep 17th, 2012

I can see how Spokeo can be a good service for some and; even though, the information gathered comes from public sources my dispute would be that this site makes it easy for anyone with bad intentions to find an individual. At the very least it takes effort to drive to the DMV or courthouse to dig out dirt on somebody or find out where they live. This site, while it can be good, it can also hurt people. I am not pleased that my mortgage pmt amount was published on here. I understand Spokeo’s argument but not all public info is easy to get. This website has changed that. In a way, it does feel like a violation of privacy. Just because it’s public doesn’t mean I want it advertised.

Thank you, we appreciate your feedback. Please do not hesitate to contact our Customer Support team at support@spokeo.com or by calling 1-800-699-4264 with any further feedback or concerns.

james elbaor md says:Sep 20th, 2012

please opt me out
Thank you
please confirm

Katie says:Sep 20th, 2012

Hi James, You can opt our your listings from our privacy page at http://www.spokeo.com/privacy. You can also email our customer support at support@spokeo.com and provide them with the links to your listings so they can remove them for you. Thank you.

Hi Fred, You can opt our your listings from our privacy page at http://www.spokeo.com/privacy. You can also email our customer support at support@spokeo.com and provide them with the links to your listings so they can remove them for you. Thank you.

Jerry Warman says:Oct 25th, 2012

PLEASE remove my name and city from your site. Thank You for your time and consideraation in this matter. Respectfully, Jerry Warman

Hi Lena, You can opt our your listings from our privacy page at http://www.spokeo.com/privacy. You can also email our customer support at support@spokeo.com and provide them with the links to your listings so they can remove them for you. Thank you.

Hi Judy, Spokeo respects your privacy interests. You can opt our your listings from our privacy page at http://www.spokeo.com/privacy. You can also email our customer support at support@spokeo.com and provide them with the links to your specific listings so they can remove them for you. Thank you.

Peggy Gray says:Nov 23rd, 2012

This site is dangerous! I have requested
removal of my name and information three
times now and it keeps reappearing. Please
remove my name!!!!!!!!

Katie says:Nov 26th, 2012

Hi Peggy, Spokeo respects your privacy interests. Please email our customer support at support@spokeo.com and provide them with the links to your specific listings so they can remove them for you. You can also opt our your listings from our privacy page at http://www.spokeo.com/privacy. Thank you.

kelvin a shine says:Nov 30th, 2012

remove all information on me.

Kristy Probst says:Nov 30th, 2012

I want my money back. I can find out what is on your web site.. Please reverse the charge or I will write every bad review I can. Also I will stop payment an my credit card.. I trusted you but you need some big help

Katie says:Dec 3rd, 2012

Hi Kristy, Your inquiry has been forwarded to our customer support team. They will be in touch with you shortly to resolve any issues, and you can also reach them directly by emailing support@spokeo.com or by calling 1-800-699-4264. Thank you.

Katie says:Dec 3rd, 2012

Hello Kelvin, Spokeo respects your privacy interests. Please email our customer support at support@spokeo.com and provide them with the links to your specific listings so they can remove them for you. You can also opt our your listings from our privacy page at http://www.spokeo.com/privacy. Thank you.

john deangelo says:Dec 5th, 2012

Please remove my name from you site.

Katie says:Dec 6th, 2012

Hello John, Spokeo respects your privacy interests. Please email our customer support at support@spokeo.com and provide them with the links to your specific listings so they can remove them for you. You can also opt our your listings from our privacy page at http://www.spokeo.com/privacy. Thank you.

Andrea Maheras says:Dec 18th, 2012

PLEASE REMOVE ME FROM YOUR SIGHT IMMEDIATELY!!!

Katie says:Dec 18th, 2012

Hi Andrea, Thank you for providing the link to your listing. We have opted it out for you. For any future listings, please feel free to opt them out from our privacy page at http://www.spokeo.com/privacy. Thank you.

Tony says:Dec 19th, 2012

I submitted the opt out at http://www.spokeo.com/privacy and afterwards it says for me to check my email. Nothing has come. I will email the email address you mention but I think this site is absolutely horrible. Just because it is legal to aggregate and publish everyone’s personal information doesn’t mean it’s moral. Great example of a company doing something for money without regard for who it hurts.

Katie says:Dec 19th, 2012

Hi Tony, Spokeo respects your privacy interests. Spokeo aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. For further assistance, please contact our customer support at support@spokeo.com and provide the link to your listing so they can opt it out for you. Thank you.

SC KANE says:Dec 20th, 2012

I checked your site to see if there was any info on me. Turns out that not only do you have WAY too much on me, there’s someone who’s stolen my identity! SO, here’s what you guys are going to do: you’re going to delete all of the info on me, AND you’re going to give me the information AT NO CHARGE on the person who’s using my name…or you can simply give it to my attorney in court. Your choice, scumbags.

Katie says:Dec 20th, 2012

Hello, Spokeo respects your privacy interests. Spokeo aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. Because Spokeo only collects this data and does not create it, we cannot fully guarantee its accuracy and it should only be used as a reference. For further information please read our full privacy policy: http://www.spokeo.com/privacy/terms. You may opt our your listing from our privacy page: http://www.spokeo.com/privacy, or contact customer support at support@spokeo.com and provide your listing so they can opt it out for you. We want to make sure you are helped, so please call our customer support at 1-800-699-4264 with any additional questions. Thank you.

maurice george says:Dec 31st, 2012

Please remove any and all information of my self from your site. opt out

Katie says:Jan 2nd, 2013

Hi Maurice, Your listing has been opted out. You may opt out any future listings from our privacy page at: http://www.spokeo.com/privacy. Thank you.

Hello Tassey, Spokeo respects your privacy interests. Please email our customer support at support@spokeo.com and provide them with the links to your specific listings so they can remove them for you. You can also opt our your listings from our privacy page at http://www.spokeo.com/privacy. Thank you.

Judith A Herman says:Jan 10th, 2013

Please permanently remove any information regarding Judith A.Herman from Spokeo. Even though you make disclaimers about your site, it is my belief you are invading my right to privacy.

Katie says:Jan 10th, 2013

Hello Judith, Spokeo respects your privacy interests. Please email our customer support at support@spokeo.com and provide them with the links to your specific listings so they can remove them for you. You can also opt our your listings from our privacy page at http://www.spokeo.com/privacy. Thank you.

Kassandra Lockley says:Jan 10th, 2013

My name is kassandra Lockley I would like my name and telephone information removed from your site the # begins with (415)377 I have requested twice already to be removed people are paying you to lookup information on me this is my privacy information I will get me a lawyer if you don’t remove my name and information from your site. please opt me out completely

Katie says:Jan 10th, 2013

Hello Kassandra, Spokeo respects your privacy interests. Please email our customer support at support@spokeo.com and provide them with the links to your specific listings so they can remove them for you. You can also opt our your listings from our privacy page at http://www.spokeo.com/privacy. Thank you.

Diane L. Rojek says:Jan 11th, 2013

Please remove all information about me from your site immediately as you are giving out private information.

Cynthia Zapara says:Jan 11th, 2013

Please remove me from your listings.

martin steging says:Jan 16th, 2013

remove any and all personal information and data and any other items pertaining to, or associated with my name.

can you provide me with the same information you have on me. with any member of congress ?????

NO !!! I am not providing you with anything about me !!!! your organization put everything about me on the web !!!!

So, NOW you can Remove ALL information about off the entire WEB !!!!!!!!

Hello, Spokeo respects your privacy interests. Please email our customer support at support@spokeo.com and provide them with the links to your specific listings so they can remove them for you. You can also opt our your listings from our privacy page at http://www.spokeo.com/privacy. Thank you.

Hello Cynthia, Spokeo respects your privacy interests. Please email our customer support at support@spokeo.com and provide them with the links to your specific listings so they can remove them for you. You can also opt our your listings from our privacy page at http://www.spokeo.com/privacy. Thank you.

Hello Martin, Spokeo respects your privacy interests. Please email our customer support at support@spokeo.com and provide them with the links to your specific listings so they can remove them for you. You can also opt our your listings from our privacy page at http://www.spokeo.com/privacy. Thank you.

pokeo respects your privacy interests. Once you opt out a specific listing from our system, it is flagged to never re-appear. However, we are constantly receiving new and updated information and we try very hard to match it to existing listings in order to preserve your privacy preference. A new listing may appear (not a reappearance of a previously opted-out listing) when the data is not able to be linked to a previous item. We recommend checking back on our site for new listings periodically and apologize for any inconvenience. You may opt out listings from our privacy page at http://www.spokeo.com/optout, or email our customer support at support@spokeo.com and provide them with the links to your specific listings so they can remove them for you. Thank you.

Max R Barnett says:Jan 28th, 2013

Please totally cancel my account. Remove my account from your system.

Do not bill my credit card for any further services.

Thank You.

Magnolia A.Sulton says:Jan 28th, 2013

Please remove all of my information from this site my name is Magnolia A Sulton or Maggie Sulton, 751 Glencross Drive Apt 64,Jackson,MS an also any updated information on me as well. Thanks

Hi Fay, Spoke respects your privacy and the information you listed has been forwarded to our privacy team. In order to ensure the correct profiles are removed it would be best for you to email the urls of the exact profiles that you’d like to have removed to support@spokeo.com or visit our privacy page at http://www.spokeo.com/privacy
Thanks!

Hi Magnolia, Spoke respects your privacy and the information you listed has been forwarded to our privacy team. In order to ensure the correct profiles are removed it would be best for you to email the urls of the exact profiles that you’d like to have removed to support@spokeo.com or visit our privacy page at http://www.spokeo.com/privacy
Thanks!

Irritated says:Feb 4th, 2013

By publishing the emails consumers send you to request your assistance in removing information you publish about the, you are violating their privacy and security. Shame on you people!

Hello, At Spokeo, we take your privacy concerns seriously. Spokeo only requests information as part of our verification process. We do not review, store or use this data after verification and removal is complete. More details are available on our Privacy FAQs page: http://www.spokeo.com/blog/my-content-privacy/

Dear Spokeo staff,
I opted out of having my information on your site over a year ago and recently found that my information is still listed. Below is a list of URLs for the various states (S.C., VA, Louisiana) you have listed for me. My email address is DEDWOL@yahoo.com. Please provide me with confirmation once my information has been removed from the Spokeo site & how long it will take for the removal:

Hi Lashunda, Spokeo respects your privacy interests. Spokeo aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to other search engines. For further information please read our full privacy policy: http://www.spokeo.com/privacy/terms. You may opt our your listing from our privacy page: http://www.spokeo.com/optout, or you can contact customer support at support@spokeo.com and provide your listing so they can opt it out for you. Thank you.

Gail Starnes says:Mar 6th, 2013

Please remove ANY and ALL information on Gail Starnes @ Deer Run Dr. And Gail Starnes @ 1333 O’Brian in Newton. Don’t want any of my I do anywhere on this page….so do it TODAY!!!!!!!!

Hi Edna, Spokeo respects your privacy interests. Spokeo aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. For further information please read our full privacy policy: http://www.spokeo.com/privacy/terms. You may opt our your listing from our privacy page: http://www.spokeo.com/optout, or you can contact customer support at support@spokeo.com and provide your listing so they can opt it out for you. Thank you.

Hi Craig, Spokeo respects your privacy interests. Spokeo aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. Because Spokeo only collects this data and does not create it, we cannot fully guarantee its accuracy and it should only be used as a reference. For further information please read our full privacy policy: http://www.spokeo.com/privacy/terms. You may opt our your listing from our privacy page: http://www.spokeo.com/optout, or you can contact customer support at support@spokeo.com and provide your listing so they can opt it out for you. Thank you

Hi Dina, Spokeo respects your privacy interests. Spokeo aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. Because Spokeo only collects this data and does not create it, we cannot fully guarantee its accuracy and it should only be used as a reference. For further information please read our full privacy policy: http://www.spokeo.com/privacy/terms. You may opt our your listing from our privacy page: http://www.spokeo.com/optout, or you can contact customer support at support@spokeo.com and provide your listing so they can opt it out for you. Thank you

Hi Brook, Spokeo respects your privacy interests. Spokeo aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. Because Spokeo only collects this data and does not create it, we cannot fully guarantee its accuracy and it should only be used as a reference. For further information please read our full privacy policy: http://www.spokeo.com/privacy/terms. You may opt our your listing from our privacy page: http://www.spokeo.com/optout, or you can contact customer support at support@spokeo.com and provide your listing so they can opt it out for you. Thank you.

Hi Haley, Spokeo respects your privacy interests. Spokeo aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. Because Spokeo only collects this data and does not create it, we cannot fully guarantee its accuracy and it should only be used as a reference. For further information please read our full privacy policy: http://www.spokeo.com/privacy/terms. You may opt our your listing from our privacy page: http://www.spokeo.com/optout, or you can contact customer support at support@spokeo.com and provide your listing so they can opt it out for you. Thank you

Spokeo respects your privacy interests. Spokeo aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. For further information please read our full privacy policy: http://www.spokeo.com/privacy/terms. You may opt our your listing from our privacy page: http://www.spokeo.com/optout, or you can contact customer support at support@spokeo.com and provide your listing so they can opt it out for you. Thank you

Hi Christine,
Spokeo respects your privacy interests. Spokeo aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. For further information please read our full privacy policy: http://www.spokeo.com/privacy/terms. You may opt our your listing from our privacy page: http://www.spokeo.com/optout, or you can contact customer support at support@spokeo.com and provide your listing so they can opt it out for you. Thank you

Hi Alan, Spokeo respects your privacy interests. Spokeo aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. For further information please read our full privacy policy: http://www.spokeo.com/privacy/terms. You may opt our your listing from our privacy page: http://www.spokeo.com/optout, or you can contact customer support at support@spokeo.com and provide your listing so they can opt it out for you. Thank you

Jim Klancnik says:Apr 23rd, 2013

PLEASE DO NOT RENEW ANY PROGRAM I MAY HAVE.
4/23/13 1838MST.
THANK YOU
JIM KLANCNIK

Hi Khalilah, Spokeo respects your privacy interests. Spokeo organizes publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. For further information please read our full privacy policy: http://www.spokeo.com/privacy/terms. You may opt our your listing from our privacy page: http://www.spokeo.com/optout, or you can contact customer support at support@spokeo.com and provide your listing so they can opt it out for you. Thank you.

Hello Stephanie, Spokeo respects your privacy interests. Spokeo organizes publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. For additional information please read our full privacy policy: http://www.spokeo.com/privacy/terms. You may opt our your listing from our privacy page: http://www.spokeo.com/optout, or you can contact customer support at support@spokeo.com and provide your listing so they can opt it out for you. Thank you.

Barbara M Oglesby says:May 26th, 2013

PLEASE, remove my name and all in information from spokes for privacy reasons. Thank you.

Hi Barbara, Spokeo respects your privacy interests. Spokeo organizes publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. For additional information please read our full privacy policy: http://www.spokeo.com/privacy/terms. You may opt our your listing from our privacy page: http://www.spokeo.com/optout, or you can contact customer support at support@spokeo.com and provide your listing so they can opt it out for you. Thank you.

Hi Georgia, please email the url of the listings you’d like removed to support@spokeo.com and the privacy team will help you right away. Thanks!

Matthew Chukwu says:Jul 7th, 2013

Please, remove my name from your website. You did not seek my permission to publish my name and information tothe public. I want this done immediately. My privacy is my province only.
Please, do contact me soon on this issue.
Thanks,
Matthew Chukwu

Hi Matthew, Spokeo respects your privacy interests. Spokeo organizes publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. For additional information please read our full privacy policy: http://www.spokeo.com/privacy/terms. You may opt our your listing from our privacy page: http://www.spokeo.com/optout, or you can contact customer support at support@spokeo.com and provide your listing so they can opt it out for you. Thank you.

Hi Linda, you can opt out your Spokeo listing by following the instructions posted on http://www.spokeo.com/optout Thanks! If you have any additional questions, please feel free to contact our support team at support@spokeo.com or 1-800-699-4264. Thanks!

follow as I cannot find a url for opting out I do not wish to subscribe to any or all connection to your service as stated before I will keep a copy of this email, Do not under circumstance keep any records or email of my personal information laron hall july30 3013 1:45 pm.

i am reading Vanessa’s canned replies to everyone wanting their private info removed from spokeo. The “spokeo respects your privacy” is completely laughable. The entire premise of the website is an invasion of privacy. Putting up info on home value, income, ethnicity, photos?? A nice easy service for any stalkers out there or others looking to steal IDs. If someone wants to post that info about themselves on e.g. Linked In and let others view it that is their prerogative but Spokeo’s business model is just creepy.

Thanks very much for your comments. Like you’ve noted about our responses to others we respect the various privacy interests of users and provide a very simple opt out for any listing to be removed (www.spokeo.com/optout). If you have any additional questions, please feel free to contact our customer support team. Thanks!