Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): ezTask Titamium

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

At Texas Association of Counties, we provide county websites for around 150 Texas counties through our ezTask Titanium provider. Some of the counties have expressed interest in acquiring ssl certificates for their websites and we’re interested in offering this to all of the counties. Based on the lists I’ve seen, it doesn’t look like ezTask currently supports Let’s Encrypt and they don’t offer ssh access on the sites. I’m trying to figure out what our options might be and what the the process for acquiring ssl certs might look like for us and for ezTask. Any information you can provide would be greatly appreciated… I apologize if this is not the correct place to submit this type of inquiry.

Last updated: July 10, 2019 | See all Documentation
Let’s Encrypt uses the ACME protocol to verify that you control a given domain name and to issue you a certificate. To get a Let’s Encrypt certificate, you’ll need to choose a piece of ACME client...

I appreciate the feedback. I believe it is a shared hosting, as ezTask provides us with what the IP addresses should be and it is set up on their ezTask server. That being said, it sounds like we’d have to request that ezTask integrate Let’s Encrypt?

Last updated: July 10, 2019 | See all Documentation
Let’s Encrypt uses the ACME protocol to verify that you control a given domain name and to issue you a certificate. To get a Let’s Encrypt certificate, you’ll need to choose a piece of ACME client...

Last updated: June 20, 2018 | See all Documentation This document contains helpful advice if you are a hosting provider or large website integrating Let’s Encrypt, or you are writing client software for Let’s Encrypt.
Plan for Change Both Let’s...