Coast Dental Mandarin
Dental Reviews: Jacksonville, FL

97.92%

based on 231 patient reviews

217 reviews

11 reviews

1 reviews

1 reviews

1 reviews

We know that choosing the right dentist for you and your family is an important choice. Dentist office reviews often play an important part of your decision. At Coast Dental Mandarin, we are committed to providing excellent customer service and quality dental care to every patient who visits our dentist in Jacksonville, Florida. We continue to enhance your experience through new services, office improvements, and the care provided by our friendly dental professionals.

How do we measure how well we’re doing? It’s simple. We ask you! We call it CoastConnect. If you provide your email address, we’ll send you an email asking you to “review us” and share your experience. We’re proud that nine out of ten patients give us an excellent dentist star rating. We strive to have the best dentist reviews in Jacksonville, FL, by providing quality dental care and comfort that exceeds our patients’ expectations. Many of our best dentist reviews are written by people who have been coming to Coast Dental Mandarin for years. That’s the greatest compliment of all.

Please read our Coast Dental reviews for Jacksonville, FL, and know that every single one was written by a real patient.Read Mandarin Reviews

Great Staff, great service and great utilization of resources. Would and will go back again and again

February 23, 2018

MandarinJacksonville, FL

I felt well taken care of when I was here.

February 13, 2018

MandarinJacksonville, FL

The hygienist and dentist were really nice. The dentist took the time to explain everything and made me feel very comfortable which I really appreciated.

January 31, 2018

MandarinJacksonville, FL

Thomas was just incredible. He gave me very helpful tips on how to clean my teeth.
He was courteous, kind and patient.

January 25, 2018

MandarinJacksonville, FL

Thank you!

January 09, 2018

MandarinJacksonville, FL

The hygieniest Thomas did a great job! He was friendly and happy with his job. There was no pain during the process. My experience was the best compare to the previous woman she wasn't friendly that made me uncomfortable and I felt a little pain. This new guy Thomas is the best! I will definitely come back!

December 28, 2017

MandarinJacksonville, FL

I Luv this dentist office and the staff always pleasant

July 23, 2017

MandarinJacksonville, FL

I am a person that dreads going to the dentist, which is why my positive experience with this great staff was so appreciated. I felt that my opinions regarding my dental care options were important, and I was given all options available in a compassionate manner without feeling rushed at all. I needed to have a damaged tooth extracted, and the dentist and assistant both kept me updated on what to expect throughout the process and treated me with kindness. It made a very unpleasant situation so much easier. The administrative staff is also very personable and genuine, which helpsed put me at ease at the dentist office. Thank you for taking excellent care of your patients, Coast Dental :)

May 10, 2017

MandarinJacksonville, FL

I love odalis she makes my exp. So comfortable. When I saw her face after my 5 min wait I was very pleased the whole staff is pleasant I drive quite a distance to come here thanks to all see you in 6 no.

May 06, 2017

MandarinJacksonville, FL

Staff is really nice but this place is understaffed. The dentist did half of my dental visit on her own before finally demanding an assistant. This caused her to have to get up multiple times and even reach over me to get certain tools for my dental work. The dentist complained about this openly. Despite not having an assistant for the first part of my visit, she made sure I wasn't in any pain which is what I care about most since I have very low pain tolerance. So even though my appointment may have lasted longer than it would have with someone assisting her, I was happy to stay longer because the dentist genuinely cared about my comfort. That's what I look for in a dentist.

May 03, 2017

MandarinJacksonville, FL

excellent staff, the new dentist was also very good

April 19, 2017

MandarinJacksonville, FL

All good

February 01, 2017

MandarinJacksonville, FL

I had a gentle hygienist and improvement in my gums.

February 01, 2017

MandarinJacksonville, FL

Hygienist and Dr. Molina I applause the both of them.

November 26, 2016

MandarinJacksonville, FL

Great service.

November 23, 2016

MandarinJacksonville, FL

They were very nice and professional. I will be going back to them as well as my children. I would refer them to anyone.

November 01, 2016

MandarinJacksonville, FL

Dr. Molina was fabulous at re-cementing my temporary crown that came out 3 times. He actually had to file down, it was made too high. I have not had any more trouble of it coming out.

October 31, 2016

MandarinJacksonville, FL

Crown prep. tooth 13, went very well.

October 26, 2016

MandarinJacksonville, FL

Very professional dentist and front desk employees.

October 22, 2016

MandarinJacksonville, FL

She is very professional. Did her job very well.

October 13, 2016

MandarinJacksonville, FL

Test is 5 star !!!

October 12, 2016

MandarinJacksonville, FL

wonderful fit and comfort!

October 06, 2016

MandarinJacksonville, FL

Excellent Staff and attention to details. Thank You

September 22, 2016

MandarinJacksonville, FL

After recently having to deal with major dental work for the first time in my life, everyone at this group from scheduling, dental techs and Dr. Molina himself took great care of me. Many thanks to all at the Mandarin location.

September 13, 2016

MandarinJacksonville, FL

My dentist was excellent and his assistant, Melissa was caring and informative. Great experience because of those two.

August 26, 2016

MandarinJacksonville, FL

Excellent experience as usual, quick and painless.

August 25, 2016

MandarinJacksonville, FL

Excellent service.

August 24, 2016

MandarinJacksonville, FL

Exelent

August 05, 2016

MandarinJacksonville, FL

Excellent

August 05, 2016

MandarinJacksonville, FL

Excellent, as usual.

August 05, 2016

MandarinJacksonville, FL

Office staff was friendly and helpful. Dr. Molina was very professional, thorough and was great to explain what was wrong. I have been changing dentist about every two years because I was never satisfied with the care I was receiving. I will remain a long time patient here at Coast Dental.

July 29, 2016

MandarinJacksonville, FL

the only thing I was dissatisfied with is the type of dental floss you use. It was very uncomfortable and did not go between my teeth easily because it is of inferior quality. A dentist office should at minimum be using something the caliber of the Glide brand or better. Shame on you!

July 25, 2016

MandarinJacksonville, FL

As a senor citizen I have spent a lot of time at the dentist office over the years . I would highly recommend Coast Dental to anyone due to the excellent staff such as Dr. Molina , Stephanie , ,Lauren and Jennifer .

July 23, 2016

MandarinJacksonville, FL

Wonderful service as usual

July 21, 2016

MandarinJacksonville, FL

Excellent!

July 07, 2016

MandarinJacksonville, FL

Awesome service, in and out! My dentist is a pro he sure knows how to get the job done

July 07, 2016

MandarinJacksonville, FL

Oldyls is gentle, pleasant, and does a good job.

July 01, 2016

MandarinJacksonville, FL

Absolutely fantastic!!!!!!!!!!!!

June 21, 2016

MandarinJacksonville, FL

It's always convenient.

June 19, 2016

MandarinJacksonville, FL

Excellent

June 18, 2016

MandarinJacksonville, FL

On a scale of 1-10 you rate a 10

June 10, 2016

MandarinJacksonville, FL

Very happy with the service I received

June 07, 2016

MandarinJacksonville, FL

They are funny cute (office) and do good work many thanks.

June 07, 2016

MandarinJacksonville, FL

It was a pleasure interacting with Dr. Molina.

June 07, 2016

MandarinJacksonville, FL

Quick in, quick out dental cleaning.

June 04, 2016

MandarinJacksonville, FL

Excellent visit.

June 01, 2016

MandarinJacksonville, FL

The whole office staff is very friendly and each time I have been treated in a professional manner. Dr. Molina is very patient and answers all the questions I ask of him. He explains the procedure beforehand and goes over any future plans for the next visit.

June 01, 2016

MandarinJacksonville, FL

Dr Molina and staff continue to provide great service.

May 27, 2016

MandarinJacksonville, FL

Excellent.

May 19, 2016

MandarinJacksonville, FL

I was afraid to go to the dentist before going here the staff was friendly and the dentist made my procedures as pain free as possible I won't go anywhere else!

May 17, 2016

MandarinJacksonville, FL

GOOD SERVICES

May 10, 2016

MandarinJacksonville, FL

VERY GOOD SERVICES

May 10, 2016

MandarinJacksonville, FL

It was nice.good customer service

May 07, 2016

MandarinJacksonville, FL

great staff & service

April 28, 2016

MandarinJacksonville, FL

was very satisfied with my visit.

April 22, 2016

MandarinJacksonville, FL

I really like my new dentist. The office staff are very nice and the dentist always spends time with you and treats you like you are his most important patient that day!

April 22, 2016

MandarinJacksonville, FL

I would like to commend Odalys for a great job. She did very well and really took time to clean my teeth. She is an asset to the company.

April 21, 2016

MandarinJacksonville, FL

I was treated the most friendly and politely way.

April 21, 2016

MandarinJacksonville, FL

The staff is amazing. They are knowledgeable and courteous to my needs. They seem to really care about my well being.

April 20, 2016

MandarinJacksonville, FL

The staff was very helpful and professional

April 20, 2016

MandarinJacksonville, FL

Always a pleasant visit, great staff, very accommodating.

April 16, 2016

MandarinJacksonville, FL

I always receive excellent service.

April 15, 2016

MandarinJacksonville, FL

I switched to this office due to a change in our insurance. It has been a great switch. The office is a professional and friendly atmosphere. I really enjoy all of the employees and even the new staff that have recently joined the office.

April 14, 2016

MandarinJacksonville, FL

Satisfied with everything.

April 12, 2016

MandarinJacksonville, FL

thanks so much for the great job on getting to a great smile

April 09, 2016

MandarinJacksonville, FL

She was very professional and did a great job cleaning my teeth.

April 07, 2016

MandarinJacksonville, FL

Thanks. C u guys soon!!!

April 06, 2016

MandarinJacksonville, FL

Dr. Molina is the best dentist I have ever encountered, i.e., expertise, efficiency, etc., plus very professional and sensitive to individual patient concerns and needs.

March 31, 2016

MandarinJacksonville, FL

My experience with Coastal

March 29, 2016

MandarinJacksonville, FL

I found the staff very professional, helpful and friendly. Dr. Molina made sure I knew what was happening every step of the procedure. He made sure I was comfortable during the procedure and explained the after procedure care. Thanks Ellen for all your help.

March 29, 2016

MandarinJacksonville, FL

Excellent all over

March 27, 2016

MandarinJacksonville, FL

The entire staff was excellent.

March 26, 2016

MandarinJacksonville, FL

My daughter was a first time patient here and everyone was very pleasant to work with. She felt very comfortable and the appointment was a breeze. I definitely recommend this office. I will be back for my appointment soon!!

March 22, 2016

MandarinJacksonville, FL

Great people! Easy to work with, reasonable prices.

March 18, 2016

MandarinJacksonville, FL

great

March 10, 2016

MandarinJacksonville, FL

Very professional, courteous. The entire staff and Dentist were really nice and made y visit a very pleasant experience

March 04, 2016

MandarinJacksonville, FL

Service great

March 01, 2016

MandarinJacksonville, FL

All was in order.

February 27, 2016

MandarinJacksonville, FL

Very caring dentist

February 26, 2016

MandarinJacksonville, FL

New partial denture was long in coming but completely satisfied with quality.

January 29, 2016

MandarinJacksonville, FL

I know doctor Yunior from going with my dad, one of the best dentists I've met so far. Very caring and nice

January 26, 2016

MandarinJacksonville, FL

very good!!!

January 26, 2016

MandarinJacksonville, FL

The hygienist was great.

January 21, 2016

MandarinJacksonville, FL

Speaking as I find the Dentist and his team were very professional and friendly and made my comfort their first concern and explained clearly what the treatment would entail and the cost of the treatment.

January 15, 2016

MandarinJacksonville, FL

Experience was great

January 14, 2016

MandarinJacksonville, FL

Odalys was great. She is very sweet and always checking on you to make sure you are ok.

I selected this office because I have gone back to school, so I have Medicaid. My experience with Medicaid dentists is that they are overwhelmed and have no concern for patients. This office is the opposite. They got me in right away and immediately got to work on a treatment plan that makes sense. I have had problems with my teeth my whole life & Dr. Molina is the first dentist to actually explain why and give me my options! Dr. Molina literally stops and intensely listens when I have concerns, no matter how small. The staff clearly communicates with each other and works with me too. I am really impressed with the level of care and service here. I was recently paying a lot of money for insurance and co-pays to another dentist and Dr. Molina is now fixing all of the broken fillings from that bad dentist. Goes to show that sometimes really great dentists also care enough about the less fortunate to accept Medicaid. Highly recommended!

December 30, 2015

MandarinJacksonville, FL

My Visit was fine. I did have more a wait than usual though.

December 22, 2015

MandarinJacksonville, FL

For the first time i visited this location and for my surprised found a knowledgeable,honest dentist.Dr Yunior Molina in a few very simple word , explained what I need,I was approved for a payment plan from their partners and I just waiting for my next appointment to start fixing my tooth.

December 22, 2015

MandarinJacksonville, FL

Excellent Service

December 17, 2015

MandarinJacksonville, FL

Everyone on the staff from the receptionist to the dentist was very nice. I'm happy that I chose them.

December 16, 2015

MandarinJacksonville, FL

Crown was perfect and I am very pleased.

December 14, 2015

MandarinJacksonville, FL

Arrived, had my work done and left.

December 09, 2015

MandarinJacksonville, FL

Excellent dental care, very good Dr.

December 05, 2015

MandarinJacksonville, FL

very satisfied with the staff & the Dr.

December 04, 2015

MandarinJacksonville, FL

Very good.

November 02, 2015

MandarinJacksonville, FL

Very professional and very informative of each step she was doing.

October 26, 2015

MandarinJacksonville, FL

Good people and welcoming!
My wait was short and well assisted.

October 16, 2015

MandarinJacksonville, FL

Always a pleasure and that is saying a lot for a dentist. I noticed yesterday I was smiling to myself as I entered

October 09, 2015

MandarinJacksonville, FL

My initial consult was very thorough and all staff members were professional and friendly. I never felt rushed and the took the time to explain everything regarding my treatment plan.

October 09, 2015

MandarinJacksonville, FL

Very good visit. Dr. & staff efficient, friendly, will continue to visit this office.
Very satisfied .

October 07, 2015

MandarinJacksonville, FL

Good painless cleaning

October 04, 2015

MandarinJacksonville, FL

I am always satisfied every time I come to your office!!

October 04, 2015

MandarinJacksonville, FL

It was the best for a first time visit. Treated well and cant wait for the next

October 02, 2015

MandarinJacksonville, FL

Thanks!

September 30, 2015

MandarinJacksonville, FL

Was very happy with my first visit

September 30, 2015

MandarinJacksonville, FL

Good

September 26, 2015

MandarinJacksonville, FL

Very nice and professional team.

August 28, 2015

MandarinJacksonville, FL

No complaints, except waiting time.

August 27, 2015

MandarinJacksonville, FL

First visit but I think we are closer to another one of there offices. We probably will go to it . next time but I was satisfied with the visit.

August 25, 2015

MandarinJacksonville, FL

My son first time going to the dentist experience was great ! The staff is great

August 21, 2015

MandarinJacksonville, FL

time spent well waiting for my teeth

August 16, 2015

MandarinJacksonville, FL

pretty professional

August 15, 2015

MandarinJacksonville, FL

Great Customer Service

August 01, 2015

MandarinJacksonville, FL

Exelent care ,thank you

July 29, 2015

MandarinJacksonville, FL

Good job

July 28, 2015

MandarinJacksonville, FL

This was my first visit to Coast Dental & my visit was a good one. Dr. Molina is awesome! He is friendly and very detailed & thorough when explaining the treatment I needed. Dr. Molina is most definitely the type of dentist I would refer to friends & family. Aundrea the hygienist was friendly & detailed when explaining the treatment that was to be performed & she made sure that I was doing ok while performing the work. Ellen the office manager was friendly & professional, she greeted me as soon as I walked in the door. I did have to fill out quite a bit of paperwork being this was my first visit but my wait time was not long at all. My initial visit was to examine the health of my teeth & gums and I was scheduled to return on another day for a cleaning which is what I originally wanted and they performed my cleaning on the sameday since another patient didn't show up for his/her appointment which made it more convenient for me. You will be pleased with the service at Coast Dental.

July 25, 2015

MandarinJacksonville, FL

i have decided to leave the esteemed practice of Dr. Greenburg for Coast Dental. My molar extraction was absolutely painless that I almost fell asleep in the chair given that it is a complicated procedure. Kudos to you doc.. I am planning to bring by family aboard provided Coast Dental accepts their insurance.

July 24, 2015

MandarinJacksonville, FL

Great customer service.

July 24, 2015

MandarinJacksonville, FL

As I'm sure going to the dentist is not high on anyone's list, I must say that Dr. Molina not only seems to be a good dentist, but is also an extremely kind and gentle individual. And for that reason alone, my dental experiences are much more satisfying.
I was also very impressed with Katrina, and she wasn't kidding about being good at temporary crowns. This is probably the best one I've ever had. Thanks again for taking such good care of me.

July 18, 2015

MandarinJacksonville, FL

I had Kristina as my Dr assistant. She was wonderful to me. I was very afraid and she made me feel very comfortable. Dr. Molina was very professional and kind to me. I will be returning.

July 18, 2015

MandarinJacksonville, FL

Completely Satisfied

July 11, 2015

MandarinJacksonville, FL

Thank you for always making my visits a good experience

July 10, 2015

MandarinJacksonville, FL

All good

July 10, 2015

MandarinJacksonville, FL

Excellent Dr. Yunior Molina and staff

July 03, 2015

MandarinJacksonville, FL

Just got my Dentures from Coast and could not be happier!
Dr. Molina is one of the kindest most gentle Dentist I have EVER been to!
Office staff friendly, kind and very professional! If you live in Mandarin this Office is a must go to for your Dental needs.
Very happy patient here!

June 30, 2015

MandarinJacksonville, FL

I'm very happy with the service and the results.

June 17, 2015

MandarinJacksonville, FL

Great, fast service. Nice staff and no wait time at all!

May 12, 2015

MandarinJacksonville, FL

Great service

May 10, 2015

MandarinJacksonville, FL

everyone was very friendly and polite. The Doctor was quick and very much focus on my comfort. Thank You Dr. Molina

May 10, 2015

MandarinJacksonville, FL

This was my first visit at the office and I was satisfied with the visit. I have a care plan scheduled with the office and I intend to follow up with it

April 28, 2015

MandarinJacksonville, FL

Did great

April 21, 2015

MandarinJacksonville, FL

This dentist's office has the whole package: a friendly staff and a great dentist!

April 18, 2015

MandarinJacksonville, FL

Ive been to two other dentist offices and all they cared about were themselves and robbing peoples money. This office by far is professional, honest, affordable, and willing to help and work with the patient thank you so much

April 18, 2015

MandarinJacksonville, FL

Nice facility

April 11, 2015

MandarinJacksonville, FL

Excellent, superb & professional staff. The doctor was wonderful. Great bedside manners.

April 07, 2015

MandarinJacksonville, FL

I was impressed with the level of service and professionalism provided by Dr. Molina and his staff. They were able to help me expedite the changing of primary dentist over to Dr. Molina the same day and an appointment was made for the following day. The wait was less than 5 minutes after arriving. The dental tech was very patient with me as my gag reflex kicked in a few times before she was able to take the X-ray. Less than 5 minutes later I was in the chair and discussing options for my tooth with Dr. Molina - I opted for tooth extraction and the procedure was pain free, uneventful and over in no time. I had read some reviews from another site and was a bit hesitant to try them out at first but needed immediate attention to my tooth. Now I am glad I did give them a chance. I will definitely be back for future treatment!

March 25, 2015

MandarinJacksonville, FL

Did a great job

March 25, 2015

MandarinJacksonville, FL

I had a new crown glued on. I had a small cavity fixed.

March 21, 2015

MandarinJacksonville, FL

Very nice and professional. Love them!

March 21, 2015

MandarinJacksonville, FL

great job

February 27, 2015

MandarinJacksonville, FL

I like how the hygienist kept me informed of what she was doing and why, instead of just poking and prodding without saying much.

Dr Molina was excellent very careful with his treatment, I never felt any pain and I felt very comfortable in his hands.He also explained the procedure very well and in plain English so I could understand it.I will give him a 10!!!!!!!!!.

January 07, 2015

MandarinJacksonville, FL

Timely reminder, very little wait time, efficient check-up.

January 06, 2015

MandarinJacksonville, FL

Excellent service very satisfied.

December 10, 2014

MandarinJacksonville, FL

very pleased

November 13, 2014

MandarinJacksonville, FL

Very pleased with all staff and service provided

October 31, 2014

MandarinJacksonville, FL

Excellent service

October 30, 2014

MandarinJacksonville, FL

EVERYTHING WENT WELL.

October 30, 2014

MandarinJacksonville, FL

That was my first dentist visit in US but I enjoyed the people and the work they deliver.

September 27, 2014

MandarinJacksonville, FL

The staff was very welcoming, even though I was about 8 months late for my appointment!

September 03, 2014

MandarinJacksonville, FL

Excellent service!!!

September 01, 2014

MandarinJacksonville, FL

All work was completed satisfactorily

August 23, 2014

MandarinJacksonville, FL

My experience was very satisfactory.

August 21, 2014

MandarinJacksonville, FL

Very friendly and helpful staff!

August 21, 2014

MandarinJacksonville, FL

From Ellen to Richard to Doc Molina I can't say enough about the staff. Professional yet friendly. Dr. Molina has great bedside manner. Everything went perfect.

August 19, 2014

MandarinJacksonville, FL

I am happy with service

January 11, 2014

MandarinJacksonville, FL

Review

January 07, 2014

MandarinJacksonville, FL

II had a very bad absess and my son, who has been a patient at Coast Dental Mandarin, told me to go there. I went on Monday morning, Dec. 16, 2013 and the receptionist realized I was an emergency patient and asked me to wait a bit. I waited for about an hour and then was seen by Juliette and then Dr. La Chelle Hendley, DMD who was calm and after seeing my exray - she explained to me what she saw and we discussed what would be the best treatment. Well, I had to go out to get some Amoxcillin and within an hour, Dr. Hendley went to work. She explained why she felt the best option was to extract the tooth which had an old crown on it. I did not even know the tooth had come out, she was so smooth and calm. And Juliette was a wonderful assistant. Needless to say, my horrible pain disappeared and I am taking 500 mg of Amoxcillin every 8 hours and was told to call if anything unusual should develop. Needless to say, as a snow bird to Florida and staying with my son, I felt Dr. Hendley really cared about me as I was a real emergency .

December 17, 2013

MandarinJacksonville, FL

Staff is very nice, professional.

November 14, 2013

MandarinJacksonville, FL

October 22, 2013

MandarinJacksonville, FL

Not happy

October 08, 2013

MandarinJacksonville, FL

Always a pleasure seeing the crew. Very courteous and genuine with the added experienced skills in their trade that make your gums healthy and teeth shine.
Julian

October 08, 2013

MandarinJacksonville, FL

Nothing to add here.

September 27, 2013

MandarinJacksonville, FL

Completely Satisfied

September 24, 2013

MandarinJacksonville, FL

Great time at the denstist. Had an emergency that agold crown popped off. Had me in the chair in 2 hours, also did my cleaning so I wouldn't have to make a extra trip on Friday to do it. Great office all around.

September 18, 2013

MandarinJacksonville, FL

I always expect excellence from Coast Dental.

September 10, 2013

MandarinJacksonville, FL

Five stars outr of five stars.

August 27, 2013

MandarinJacksonville, FL

Great group of employees that work together to provide fast and efficient service.

August 23, 2013

MandarinJacksonville, FL

great office and staff

August 08, 2013

MandarinJacksonville, FL

Nice doctor!

August 03, 2013

MandarinJacksonville, FL

The staff was so professional and courteous from the front desk to the xrays to the actual procedures! It was over 7 yrs since i've been to a dentist due to a horrifying experience. My mouth feels good and looks great! Best staff in Duval County! Three thumbs up!

August 03, 2013

MandarinJacksonville, FL

good job!

July 25, 2013

MandarinJacksonville, FL

I really like coming to this dentist office and I'm very comfortable with the staff

July 17, 2013

MandarinJacksonville, FL

no complaints

July 10, 2013

MandarinJacksonville, FL

Crown working out so far.

July 09, 2013

MandarinJacksonville, FL

They fitted me in the same day that I called with a problem tooth.

June 27, 2013

MandarinJacksonville, FL

This office is run with good order and attention to detail. From maria's cheery smile and welcome greeting, Dr Hindley is very professional, friendly, and takes time to see the patients comfort level, Maria, her assistant, takes pride in her workmanship, and is very attentive, and last but not least, Timberly, is so dedicated to her work, skillful at her trade, and as sweet a disposition that you could ever wish for in a dentist office. Over all, they make going to the dentist a much better experience than you receive most other places.

June 26, 2013

MandarinJacksonville, FL

Coast dental educated me on how to take care of my teeth.

June 23, 2013

MandarinJacksonville, FL

Completely satisfied

June 11, 2013

MandarinJacksonville, FL

Because my insurance only covered a regular cleaning, the appointment was a waste of time. The only option offered to me was getting a credit card application ran on the spot. I had to ask about getting a discount for self pay. Several self-pay options should have been offered to me. I felt as though - because my insurance was not going to pay for a deep cleaning - no one was concerned about me coming back or offering other options.

June 09, 2013

MandarinJacksonville, FL

My appointment was 9:30. They took walk-in ahead of me and I wasn't seen until 10:45. Instead of the Hygienist, I was given a Dental Assistant to clean my teeth. At the very end , The Hygienist finally saw me for about 5 minutes. I did not feel that I was given a very good cleaning. This is not the first time I've had to wait a long time even though I had an appointment.

June 07, 2013

MandarinJacksonville, FL

Timberly did an outstanding job on my treatments. She is very skilled and professional, and also very very sweet. She would make all the shots not even hurt as bad, with her sweet disposition. Dr Hendly, Maria, and all of the front desk personnell are just wonderful, and make you feel like they really care and want to give you a good experience with them. We are in very good hands there, and confident that we will receive the best treatment at this office.

June 06, 2013

MandarinJacksonville, FL

Its always a pleasure going to Coastal Dental.
Kimberly thank you for always taking care of my choppers
you really take care of my teeth. Maria you are always so welcoming
at the door step. I really like you guys a lot.

May 24, 2013

MandarinJacksonville, FL

Very impressed with Dr. Hendley. She is courteous, professional, and listens to the cares and concerns of the patient. The office is a little dated but clean and neat. Timberly, the hygienist, knows her job and performs it skillfully and efficiently. The staff members are welcoming and respectful. I have already endorsed this practice to friends and family.

May 23, 2013

MandarinJacksonville, FL

This was a quick, efficient, and and awesome visit!

May 19, 2013

MandarinJacksonville, FL

Pretty good outfit

May 14, 2013

MandarinJacksonville, FL

I greatly appreciate the friendliness of the staff and the doctor. They are very personable and willing to help and answer questions. I would enjoy my experience even more if the hygienists and doctor would explain a little more what they are doing, when they are doing it, why, etc. It's not always easy to ask questions with tools and fingers in your mouth.

May 14, 2013

MandarinJacksonville, FL

No long wait; the girls at the front desk were very friendly and helpful. Timberly was very pleasant as was Dr. Handley.

May 10, 2013

MandarinJacksonville, FL

They were very friendly with the kids and gave them a thorough cleaning. The hygienist gave an estimate of costs before performing the cleaning. Everyone that helped is was very polite and helpful. The receptionist was exceptionally kind and helpful.

May 09, 2013

MandarinJacksonville, FL

The receptionist was extremely friendly when I made my initial appointment. The day of my appointment she went above and beyond when helping me sort things out with my insurance company.

May 09, 2013

MandarinJacksonville, FL

I like it when people really want to help you and they are glad you ask them to help you.

May 03, 2013

MandarinJacksonville, FL

I like CoastDental

April 28, 2013

MandarinJacksonville, FL

I was very pleased with my visit & services provided. Great staff in front & excellent service from my hygeniest. She has always done a great job of explaining proper care & renders outstanding advice concerning teeth maintenance.

April 26, 2013

MandarinJacksonville, FL

payments and fees were not explained properly

April 24, 2013

MandarinJacksonville, FL

not so good in explaining the fees

April 24, 2013

MandarinJacksonville, FL

I am fairly new to the Mandarin office,and I am there because
Dr Hendley is there and not at orange park, anymore. I had an hour waiting time,but after they got me in, Timberly (hygenist) took really good care of me. I was in for a cleaning, but there were some swollen gum problems, and she did another extensive treatment on me.
She was professional, friendly (very approachable),and made me feel very comfortable.
Besides been so very capable and skilled, she was sooo sweet, too.

April 21, 2013

MandarinJacksonville, FL

Awesome staff, super friendly and helpful. Shows you prices before they do procedures, and explain all the options. I will be going back again.

April 20, 2013

MandarinJacksonville, FL

Office small...no private area to review treatment plan or costs...lots of patient files in boxes on floor in X-ray area. Mirror above sink in treatment area very spotted especially for a first appt of the day ... Baseboards off an area of wall needed repair. Not a good first impression once you. Get to the treatment area. Staff try to sell services have never been approached like this ...asked if I was having a cleaning then presented a form for over $1200 to do a deep cleaning. Will give this a second chance but first impression was not what it could have been. Dentist was very professional and detailed and that is why I will return despite the initial impression.

April 17, 2013

MandarinJacksonville, FL

Entire staff is very friendly...

April 14, 2013

MandarinJacksonville, FL

I recently got fillings in six other teeth at another dentist office and felt a ton of pain in the process. I had little to no pain here. Much better experience. The staff was professional and competent.

April 13, 2013

MandarinJacksonville, FL

the service was excellent the hygienist explain myproblem and the dentist was great with my exam'

April 04, 2013

MandarinJacksonville, FL

I received no notification that the previous dentist had left the practice. In explaining my future services, the hygienist encouraged me to get teeth filled that I refused to have done. They had already been filled at previous visit....and she had cleaned my teeth and could have clearly seen that they had been done. I was perplexed when I arrived back home. The hygienist had called to let me know that indeed my teeth had been filled earlier and had been noted on my chart but was overlooked. In future visits I will always ask for a plan of service for my teeth and a review of what has been done previously.

April 04, 2013

MandarinJacksonville, FL

I always love to get service at your facility, keep up the great work everyone. Thanks again.

April 04, 2013

MandarinJacksonville, FL

completely satisfied

April 03, 2013

MandarinJacksonville, FL

Very good

April 01, 2013

MandarinJacksonville, FL

the waiting time was not what i expected having an appointment

March 30, 2013

MandarinJacksonville, FL

great

March 28, 2013

MandarinJacksonville, FL

apointment good

March 24, 2013

MandarinJacksonville, FL

I stopped by in the am to see if I could get an appointment as I was starting a new job. I was seen promptly and taken very good care of. I had to be referred to a specialist and the front office was very helpful.

March 15, 2013

MandarinJacksonville, FL

Great Service!!

March 12, 2013

MandarinJacksonville, FL

I had an under 10 minute wait time after arrival. My Hygienist, Julet, was very friendly and fast moving. But the thing that bothered me about this visit was that I was given novacaine twice for the double-sided composite feeling. The reason for this was because the effects of the first injection were starting to wear off. So that meant I had to have been sitting for about 30-40 minutes between injections.
I'd just like to get in there and get out next time.
I have a cleaning in May in the morning. I'd like to get in, get my cleaning, and be out in forty-five minutes. I know this possible because at the Coast Dental in Tampa I went to, this was done routinely.
Also for this visit, I was not given the consent/waiver forms until after I was checking out. PLUS, I didn't know how much I was going to pay before my procedure. I learned that at the end.
Thanks

February 21, 2013

MandarinJacksonville, FL

Timberly is the best hygienist I've ever had. She has a very gentle hand and always makes you feel very comfortable and always has a smile. I will miss you. Thank you so much for everything. Wanda

February 17, 2013

MandarinJacksonville, FL

Hello,
You did much better this time. I'd say that 2 hours is about right for a periodontal probing, debrinement cleansing, special drill clearing, and laser procedure.
I guess, I'd like to receive a credit for my visit from last week (visit 1) and apply to my next week's visit (visit 3) for a filling since that was supposed to happen on visit 1. But because of the wait time, I couldn't get it done.

February 13, 2013

MandarinJacksonville, FL

The staff was thoroughly friendly, caring and professional.

February 07, 2013

MandarinJacksonville, FL

I am extremely satisfied with my visit to this dentist office. All the employees were very courteous from the front office to all the assistant in the dental area. I highly recommend this dental practice to anyone.

February 07, 2013

MandarinJacksonville, FL

Apparent;y, none of the staff has had a laser treatment.
If it were not for the numbing gel, I would not have been able to handle the discomfort.
I know I have to indicate when I'm not comfortable, and I completed the treatment.
Next time, however, there needs to be more 'numbing', at least for me.

February 06, 2013

MandarinJacksonville, FL

Hi,
I was very disappointed in my services yesterday.
My appointment was at 3PM. I arrived at 2:48. I filled out paperwork, and I did not get called in till about 3:15, 3:20. That's okay.
What was not okay, I did my x-rays and had the cancer screening. This was completed at about 3:40. I was examined by the doctor and was told that the cleaning would happen shortly.
I was still waiting for the cleaning at 4:35. At that point, I had to get going.
I thought all of this would have taken an hour, an hour fifteen minutes tops.
I rescheduled for weeks later at an earlier time, but I was just disappointed in how much waiting I had to do for a cleaing. I actually feel asleep and napped. I'll give the office another shot when I return. I'd appreciate a credit or something.
Thanks

February 05, 2013

MandarinJacksonville, FL

was very please with work.

January 30, 2013

MandarinJacksonville, FL

Wonderful service from all employees with Outstanding professionalism.

December 29, 2012

MandarinJacksonville, FL

Kimberly is an awesome dental hygienist. She always has a smile on her face and is very friendly. She makes you feel very comfortable which makes you forgot about being at the dentist. Thank you....

The three hour visit for initial consultation, x-rays and two fillings was long, but the service was outstanding.

December 04, 2012

MandarinJacksonville, FL

I went in this time to have my teeth cleaned. Timberly, your dental hygienist, was very professional, friendly and helpful. She discussed and answered all of my questions and took extra time and discussed various things that I could do to help with the problems I am having with my gums. She never made me feel rushed or that I was asking too much. She is superb at her job.

November 21, 2012

MandarinJacksonville, FL

I am still trying to get used to the new Dentist, Dr. Cullen, but thus far he seems caring and does not make me feel uncomfortable which is good. The office staff and assistants are all very nice.

November 16, 2012

MandarinJacksonville, FL

I was satisfied with the efficiency of my appointment but would like the hygienist to explain more of what they were doing (and to speak clearer/ a little more loudly).

November 15, 2012

MandarinJacksonville, FL

Everyone was friendly and I was put at ease. My questions were answered thoughly. It was a very pleasant experience.

November 12, 2012

MandarinJacksonville, FL

It never fails that I always have a long wait. I don't understand. I pick the 1st appointment back fom lunch, so no one is before me and I still wait 30 minutes. I HAVE TO GET BACK TO WORK. Really. My office has moved from the San Jose area, so it takes longer fro me to get to your office. I really do not need to wait 30 minutes for a 15 minute appointment. Hate it!

November 12, 2012

MandarinJacksonville, FL

Good quality care and explanation of care. Office and rooms seemed to have clutter around however. Know there was some turnover, probably related to that.