FAQs

We are pleased to provide a list of some of the most commonly asked questions about the airport for your reference. Not finding the information you need? Simply contact us, and we will be happy to assist you!

You can get to ANY destination from Fort Wayne International Airport through a connecting hub. Below are the nonstop destinations serviced from FWA:

Atlanta (ATL)

Charlotte (CLT)

Chicago O’Hare (ORD)

Dallas/Fort Worth (DFW)

Detroit (DTW)

Minneapolis/St. Paul (MSP)

Myrtle Beach (MYR) - seasonally

New York City/Newark (EWR)

Orlando/Sanford (SFB)

Phoenix/Mesa, AZ (AZA)

Punta Gorda/Fort Myers, FL (PGD)

Tampa/St. Petersburg (PIE)

When I have a question about my airline reservation, who do I call? Are there local phone numbers?

There are no local numbers for the airlines here at FWA. If you have a question about your reservation, luggage, fees, etc., please contact the customer service number of the airline you are flying:

American: 1-800-433-7300

Delta: 1-800-221-1212

United: 1-800-241-6522

Allegiant: 1-702-505-8888

Who do I call when I have lost luggage?

If you have lost luggage, you need to have the bag claim number ticket handy and call the airline you were flying. The luggage phone numbers are:

American: 1-800-535-5225

Delta: 1-800-325-8224

United: 1-800-221-6903

Allegiant: 1-866-719-3910

I have a disability. What type of arrangements should I make for my trip?

If you need wheelchair assistance, please notify your airline ahead of time. When you arrive at FWA, look for a Customer Service Agent – they are easily identified by their logo shirts and coats. They will be happy to assist you with luggage and they are able to get a wheelchair for you if needed.

How early should I arrive at the airport before my flight?

Due to the ease of traveling from FWA, it is only necessary to arrive at the airport 90 minutes prior to scheduled departure time. (If you are flying Allegiant, they recommend 2 hours prior to departure.) Please note, all ticket counters at FWA close ½ hour prior to departure. If you plan to check your bags or need to check in with a ticket agent, you must arrive early enough to do this before the ticket counter closes.

You can check the status of a flight the day you are traveling by checking our flight tracker on our website. You will not be able to check your flight status before your day of travel.

What size carry-on luggage can I take on my flight?

Carry-on bags should measure approximately 22" x 14" x 9" and should weigh no more than 30 pounds. In general, passengers are limited to one carry-on plus one personal item, such as a purse, backpack, or laptop bag.

What items are restricted through the security checkpoint?

For the safety and security of the traveling public, certain items are prohibited from being brought onto airplanes in carry-on and/or checked bags. To help you plan ahead and avoid the potential of additional screening, be sure to check out the prohibited items list from the TSA and pack accordingly.

Keep in mind that gels, liquids, and aerosols packed in carry-on luggage must be limited in quantity and follow the 3-1-1 rule - 3.4 ounce (100ml) bottle or less (by volume); 1 quart-sized, clear, plastic, zip-top bag; 1 bag per passenger placed in screening bin. The 3-1-1 rule is applicable for carry-on luggage only. There is no limit to the quantity of liquids in checked luggage. Visit the TSA website for more information about the 3-1-1 rule.

ADDITONAL INFORMATION

The FAA has estabished a website entitled PackSafe. The website is an excellent resource to educate the flying public about hazardous materials. The website illustrates an array of dangerous items passengers may or may not carry in their checked and carry-on luggage. Click here: FAA PackSafe website.

What is PreCheck and how do I apply?

TSA PreCheck is a program through the Transportation Security Administration (TSA) to create a more efficient, expedited screening process for qualified travelers. Keep your shoes, jacket and belt on; your laptop in its case; 3-1-1 compliant liquids in your bag; and enjoy a better overall travel experience. TSA PreCheck allows low-risk travelers to experience faster, more efficient screening at participating U.S. airport checkpoints for domestic and international travel.

Each airline sets the price for checked bag fees, and fees may vary based on the weight, size, and number of bags. Contact the airline you are flying for the most up-to-date baggage fees. You may also reference this chart from SmarterTravel.com for a cost estimate. *Prices are subject to change at any time.

Does Fort Wayne International Airport have a foreign currency exchange office at the airport?

We recommend that international travelers exchange their foreign currency back into U. S. dollars before returning to the United States. If you need to exchange currency after returning to the U.S. you can do so at major airports like Chicago O’Hare, Dallas, Detroit, or Atlanta. These airports all have foreign currency exchange in their terminals.

If you would like to order foreign currency before you leave the U.S., please contact a local Fort Wayne credit union or bank to inquire about this service.

Can someone drop me off or pick me up at the curb?

Yes, but for security reasons someone must remain with the car at all times while it is parked next to the terminal. If your driver would like to assist you inside, they may park in the short or long term parking lots for 30 minutes at no charge.

Where can I park at the airport? How much does it cost?

You can park in the Short Term, Long Term or Economy Parking Lot (the Economy Lot is payment by credit card only). For a map and for costs, see our Parking page.

Are there places to eat and shop at the airport? Are these places pre or post-security?

Samuel Adams Brewhouse and Seattle’s Best Coffee are available on both sides of the security checkpoint and offer a full bar and menu options. For additional information about dining options at FWA, please contact First Class Concessions at 260-747-4189.

Hours of Operation:

Seattle’s Best Coffee 5:00 a.m. - last outbound flight of the day
Samuel Adams Brewhouse 5:00 a.m. - last outbound flight of the day

The gift shop at FWA is available pre-security only and has a wide variety of travel products and gift items. The gift shop also features small boutique areas for Vera Bradley and DeBrand Fine Chocolates. On the secured side of the airport, you can visit the Fort Wayne Marketplace, which features a small assortment of gifts and other travel items.

Are you hiring at the airport?

The Airport Authority always accepts applications for positions in administration, customer service, maintenance, and public safety. For current job openings with the Airport Authority, visit our Employment page.

If you are looking for employment with the airlines, TSA, gift shop, restaurant, car rental agencies, etc., you will need to visit each company and complete their application(s). The Airport Authority does not track which of the airport tenants are hiring and each company has its own procedures.

Does the airport close?

The airport terminal building is open 24 hours, 7 days per week. The businesses that operate in the terminal building (airline ticket counters, car rental agencies, restaurant, etc.), however, do close usually after the last flight of the day. If you have questions about their specific hours, please contact them directly.

Who can I contact about advertising at the airport?

Advertising at Fort Wayne International Airport is handled by Michiana Business Publications. You can contact them at (260) 497-0433.