Does DreamHost offer phone support?

Overview

Support is mainly provided via email and Live Chat. However, DreamHost does have an option whereby customers can request a callback from technical support.

By default, callbacks are not included with any standard hosting package. You can, however, add three callbacks per month to your account for a nominal monthly fee. Support also offers a one-time callback feature for a fee as well.

Requesting a callback

If you cannot access your account, the only way to contact support is to use the online contact form: