how do I get Sky sport or movies, silverlight replaced by desktop video player

on ‎12-08-201717:14

I haven't tried to access Skye sport/movie/news channel via my laptop for several weeks. Last time I needed Silverlight and I could then access Skye TV. Now it tells - Sky video player - I downloaded this , actually "sports-installer". It then told me that "this app cannot run on this PC" - W10 laptop.

Re: how do I get Sky sport or movies, silverlight replaced by desktop video player

on ‎20-08-201711:51

Rose,

Thanks for this but that information is out of date.

I spent hours wasting time talking to mainly useless VM support people who made useless suggestions. Eventually somebody from Swansea noticed that he had a notification stating that the new Sky software allowing VM customers to watch Sky channels on laptops etc. doesn't work. Apparently VM and Sky staff are working on it.

It seems very few support staff read their internal messages. I was speaking to another TS person yesterday about something else and asked if the problem was resolved yet - he then rabbitted on about what I might try - when I could a get a word in, I told him to read his internal messages and found the one telling him about the problem. How long? Probably try in a week or so he said - they might let you know.

Thinking of moving to another supplier. VM have some compensation to pay for this mess.