If you are concerned of any other potential virus reports, please email our customer care with details of the message and the Anti Virus program used.

1.5 Locate and Run the Downloader

The downloader will then be saved in your default Download folder. The downloaded file can be located in different ways depending upon your Windows version and Browser version. The default download folder location is C:\Users\YOURNAME\Downloads, but you or your browser may have modified this.

Locate the downloader and double click on it and select Run if asked.

1.6 The Downloader

The downloader is a small 300K program that will manage the download of the much larger Install program. For slow connections you can stop and start the download at any time. Fast connections will take a few minutes (e.g. 20 minutes on a 10 mb broadband).

The Visual Building Downloader will then locate the large Visual Building Installer on our server and give you the option to select a location to download to. The default download destination is C:\Users\YOURNAME\Documents\Downloads, but you can change this. When ready to download click on the Next button.

The Visual Building installer will then download. This will take from 3 minutes to 30 minutes, depending upon your download speed, and the dialog display will give you an indication of the time remaining. You can pause and restart the download if you need to.

1.7 Download Completes

When the downloader has completed downling the Visual Building Install file, it should start automatically.

If it does not start automatically locate the install file in

C:\Users\YOURNAME\Documents\Downloads

and run it.

On completion of theVisual Building Install file downloading or on running it your Anti Virus program may activate warning you that the file is new.