Robert Grossman

Meet Robert Grossman, founder and chief service designer at Grappling Hook, the cannabis industry’s first service design consultancy. Robert has over a decade of experience improving services for successful start-ups. His intersects user experience, branding, business strategy, operations, and innovation. In each Monthly Morning Smoke Break, he shares with DCN readers a tool that they can use to stay focused, strategic, and adaptable in the evolving cannabis market.