On one visit, my vet told me that my dog had cancer, and then immediately left the room to deal with some other issue, leaving me alone with the fact that my dog had cancer. I had so many questions and could have used some answers, or at least some sympathy or comfort. And she was the main doctor. Boudreaux, I think.

On a series of unrelated visits, 2 or 3 different vets missed a spleen cancer that another vet found immediately. She said it was the size of cantaloupe (in a 25lb dog).

I wouldn't doubt that the back/off-limits rooms are dirty too. It smells bad sometimes.

I would strongly discourage anyone considering their services.

0

by Snakeman13 at Citysearch
March 22, 20101Capitol Hill Animal Clinic

They missed finding my dog's cancer -

★☆☆☆☆

On one visit, my vet told me that my dog had cancer, and then immediately left the room to deal with some other issue, leaving me alone with the fact that my dog had cancer. I had so many questions and could have used some answers, or at least some sympathy or comfort. And she was the main doctor. Boudreaux, I think.

On a series of unrelated visits, 2 or 3 different vets missed a spleen cancer that another vet found immediately. She said it was the size of cantaloupe (in a 25lb dog).

I wouldn't doubt that the back/off-limits rooms are dirty too. It smells bad sometimes.

I am absolutely SHOCKED at some of the other reviews because I have taken my cats in to Dr. Boudreaux/Capitol Hill Animal Clinic for the past 15 years. Most recently, I had to take in my sweet old cat who has always suffered from respiratory problems and who was at death's door. Dr. Boudreaux and her staff pulled my cat through (I really thought that I was going to lose her) and I owe them a tremendous debt of gratitude. They hydrated and attended to my cat without hesitation. I cannot recommend this Vet highly enough. Incidentally, I have no more money than anyone else in this tough economy and I did not feel overcharged, especially in light of all of the trouble they went to in order to save my cat.

2

by KatherineB at Citysearch
June 03, 20095Capitol Hill Animal Clinic

Grrrrrrrrrrrrrrrreat Veterinarian!

★★★★★

I am absolutely SHOCKED at some of the other reviews because I have taken my cats in to Dr. Boudreaux/Capitol Hill Animal Clinic for the past 15 years. Most recently, I had to take in my sweet old cat who has always suffered from respiratory problems and who was at death's door. Dr. Boudreaux and her staff pulled my cat through (I really thought that I was going to lose her) and I owe them a tremendous debt of gratitude. They hydrated and attended to my cat without hesitation. I cannot recommend this Vet highly enough. Incidentally, I have no more money than anyone else in this tough economy and I did not feel overcharged, especially in light of all of the trouble they went to in order to save my cat.

I have taken my cats in to Dr. Boudreaux/Capitol Hill Animal Clinic for the past 15 years. Most recently, I had to take in my sweet old cat who has always suffered from respiratory problems and who was at death's door. Dr. Boudreaux and her staff pulled my cat through (I really thought that I was going to lose her) and I owe them a tremendous debt of gratitude. They hydrated and attended to my cat without hesitation. I cannot recommend this Vet highly enough. Incidentally, I have no more money than anyone else in this tough economy and I did not feel overcharged, especially in light of all of the trouble they went to in order to save my cat.

I have taken my cats in to Dr. Boudreaux/Capitol Hill Animal Clinic for the past 15 years. Most recently, I had to take in my sweet old cat who has always suffered from respiratory problems and who was at death's door. Dr. Boudreaux and her staff pulled my cat through (I really thought that I was going to lose her) and I owe them a tremendous debt of gratitude. They hydrated and attended to my cat without hesitation. I cannot recommend this Vet highly enough. Incidentally, I have no more money than anyone else in this tough economy and I did not feel overcharged, especially in light of all of the trouble they went to in order to save my cat.

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by seadirtyboys at CitysearchNov 10.

About a year ago my partner and I adopted two kittens. With the adoption came a free vet visit for both. We called CHAC. We were greeted in a friendly and helpful manner and informed our free visits would be honored.
Each of our visits we've been greeted by friendly staff and never waited more than a few minutes to be taken to the exam room. Upon entering the exam room a vet tech preps each kitten to be examined by the Dr. who arrives a very short time later.
In our three visits we've seen three different vets, all of whom I'd be more than happy to have see my kittens again. Our latest visit we were introduced to Dr. Barker if I recall correctly. She was simply amazing. She had such a calming manner, the kittens didn't even flinch for thier shots. She was caring about each of our concerns and explained everything without making us feel like we were being talked down to.
As for price, extremely reasonable, and you get a discount on the second pet when you bring them in together. Even the vaccinations were cheap as was the kitty toothpaste, apparently kittens get plaque too.
After we had a delightful conversation with the tech at the desk who we've chatted with each time we visit. We just couldn't stop raving about what a great visit. We'll see you next check up, god forbid before.

2

by seadirtyboys at Citysearch
March 17, 20095Capitol Hill Animal Clinic

3rd Visit and Counting!

★★★★★

About a year ago my partner and I adopted two kittens. With the adoption came a free vet visit for both. We called CHAC. We were greeted in a friendly and helpful manner and informed our free visits would be honored.
Each of our visits we've been greeted by friendly staff and never waited more than a few minutes to be taken to the exam room. Upon entering the exam room a vet tech preps each kitten to be examined by the Dr. who arrives a very short time later.
In our three visits we've seen three different vets, all of whom I'd be more than happy to have see my kittens again. Our latest visit we were introduced to Dr. Barker if I recall correctly. She was simply amazing. She had such a calming manner, the kittens didn't even flinch for thier shots. She was caring about each of our concerns and explained everything without making us feel like we were being talked down to.
As for price, extremely reasonable, and you get a discount on the second pet when you bring them in together. Even the vaccinations were cheap as was the kitty toothpaste, apparently kittens get plaque too.
After we had a delightful conversation with the tech at the desk who we've chatted with each time we visit. We just couldn't stop raving about what a great visit. We'll see you next check up, god forbid before.

I've brought my dog in for routine appointments for vaccines, flea/heartworm medicine, as well as to have her checked for epilepsy. In each instance, the prices seemed fair. The reception was helpful and the doctor was knowledgeable. I did have to make an appointment; since it is a small office, it doesn't seem like walk-ins are practical.

Given their location on 15th, the fact that they have parking in back is a bonus.

I've brought my dog in for routine appointments for vaccines, flea/heartworm medicine, as well as to have her checked for epilepsy. In each instance, the prices seemed fair. The reception was helpful and the doctor was knowledgeable. I did have to make an appointment; since it is a small office, it doesn't seem like walk-ins are practical.

Given their location on 15th, the fact that they have parking in back is a bonus.

Reconsidered and don't want to be overly harsh here but this place really needs to get its act together with respect to retaining a constant staff (too many temporary veterinarians which discourages customers from returning because these doctors have no vested interest in keeping the clientele happy). Also grossly over-priced, in my opinion. Too bad because this neighborhood could really use a good, caring, competent and fairly-priced veterinary clinic (forget Broadway).

Reconsidered and don't want to be overly harsh here but this place really needs to get its act together with respect to retaining a constant staff (too many temporary veterinarians which discourages customers from returning because these doctors have no vested interest in keeping the clientele happy). Also grossly over-priced, in my opinion. Too bad because this neighborhood could really use a good, caring, competent and fairly-priced veterinary clinic (forget Broadway).

When I first came to CHAC, I had the most terrible experience with the reception/staff. (Not the actual Doctors) In particular I was BS'd about simple cat questions. All of which can be easily found on the internet and by researching. When I corrected the staff member he backed away from it and said he would be right back with the Doctor.

A few years later I decide to bring my Kitten in to get a Neutering, Microchip, and final shots. First off, they thought my kitten was a girl. Ive brought the kitten in two other times prior for all the shots needed in early development. Then when we thought that we were gonna get a real quote in which they emailed us, they kept sending the quote to us proclaiming that the quote was actually attached. It wasnt. This hapenned twice before I had to just call them and have them tell me over the phone. It was terrible service nonetheless.

Me and my partner aren't poor, but were not rich either by any means. Anyone who actually reseraches prices out on the internet can easily find safe places to have your animal neutered or spayed for under a hundred bucks. Not CHAC, they wanted $360 dollars for a neuter and $400+ for a spay. Their reasoning is that they use top of the line anasthetics, catheders, and they keep a technician on your cat checking the heart rate/etc every 5 minutes. Yes, every 5 minutes. Just when you thought it couldnt get any more impractical right?

No thanks, I will be taking my kitten to get neutered somewhere reasonable. By reasonable, I mean on this planet. The actual doctors are nice and knowledgeable, but that just sometimes isnt enough.

Just stating my dealings with them. Im sure many people find them excellent. Good for them!

When I first came to CHAC, I had the most terrible experience with the reception/staff. (Not the actual Doctors) In particular I was BS'd about simple cat questions. All of which can be easily found on the internet and by researching. When I corrected the staff member he backed away from it and said he would be right back with the Doctor.

A few years later I decide to bring my Kitten in to get a Neutering, Microchip, and final shots. First off, they thought my kitten was a girl. Ive brought the kitten in two other times prior for all the shots needed in early development. Then when we thought that we were gonna get a real quote in which they emailed us, they kept sending the quote to us proclaiming that the quote was actually attached. It wasnt. This hapenned twice before I had to just call them and have them tell me over the phone. It was terrible service nonetheless.

Me and my partner aren't poor, but were not rich either by any means. Anyone who actually reseraches prices out on the internet can easily find safe places to have your animal neutered or spayed for under a hundred bucks. Not CHAC, they wanted $360 dollars for a neuter and $400+ for a spay. Their reasoning is that they use top of the line anasthetics, catheders, and they keep a technician on your cat checking the heart rate/etc every 5 minutes. Yes, every 5 minutes. Just when you thought it couldnt get any more impractical right?

No thanks, I will be taking my kitten to get neutered somewhere reasonable. By reasonable, I mean on this planet. The actual doctors are nice and knowledgeable, but that just sometimes isnt enough.

Just stating my dealings with them. Im sure many people find them excellent. Good for them!

Rude misinformed front desk staff, over priced, and with an inattentive vet that misses obvious issues.

I recently adopted a 6 month old cat from a Shelter and set up an appointment for his shots and a general check up at Capitol Hill Clinic . When i called, i explained where i'd gotten him and asked if they would honor the free vet visit he came with from the shelter. They said 'no problem.' Well, I had to pay all $175 for the visit and shots. No Discount and no apology for miss information. The check up he got was cursory at best and they missed the fact that his ears were infected ... after at least a 1/2 hour wait, she spent less than 5 minutes examining my cat and was short with me when i tried to ask questions. So I had to take him back a second time to see about his ears (same shoddy treatment as the 1st visit) and after 2 weeks of medication his ears were still infected. So I called them back and they of course wanted me to bring him back in .... for of course another $100 plus. Unfortunately, i just cant afford to do that. They said in that case i could come in and pickup a cleaning solution that would work as an antiseptic and often helped with suborn ear issues. I stopped by and was told that it's actually just a soap that costs $25. you can get it at petmart for $8. The woman at the front desk took my # and said that someone would call me back about his infection ... i never got a call. My cat is still scratching his ears raw and i've wasted a bunch of time and money. I will be taking me cat elsewhere.

If you're too busy to give proper care to new clients then you need to hire more staff or give referrals to other clinics. Bad service with a pets health is not an option.

Rude misinformed front desk staff, over priced, and with an inattentive vet that misses obvious issues.

I recently adopted a 6 month old cat from a Shelter and set up an appointment for his shots and a general check up at Capitol Hill Clinic . When i called, i explained where i'd gotten him and asked if they would honor the free vet visit he came with from the shelter. They said 'no problem.' Well, I had to pay all $175 for the visit and shots. No Discount and no apology for miss information. The check up he got was cursory at best and they missed the fact that his ears were infected ... after at least a 1/2 hour wait, she spent less than 5 minutes examining my cat and was short with me when i tried to ask questions. So I had to take him back a second time to see about his ears (same shoddy treatment as the 1st visit) and after 2 weeks of medication his ears were still infected. So I called them back and they of course wanted me to bring him back in .... for of course another $100 plus. Unfortunately, i just cant afford to do that. They said in that case i could come in and pickup a cleaning solution that would work as an antiseptic and often helped with suborn ear issues. I stopped by and was told that it's actually just a soap that costs $25. you can get it at petmart for $8. The woman at the front desk took my # and said that someone would call me back about his infection ... i never got a call. My cat is still scratching his ears raw and i've wasted a bunch of time and money. I will be taking me cat elsewhere.

If you're too busy to give proper care to new clients then you need to hire more staff or give referrals to other clinics. Bad service with a pets health is not an option.

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by BuGrUg at CitysearchNov 10.

My husband and I were completely chastisized in front of other clients in the waiting room by one of the techs because we feed our dog raw meat and kibble. Obviously, they're completely against this and we respect their opinon, but she should have had a little more class and took us in an exam room if she was going to lecture us about what bad parents we are. To do that in front of other clients is unacceptable and not to mention tacky. The only information we were given to persuade us not to feed raw meat was an article from the 1970's. Being the highly educated medical professionals we are, we know ALL ABOUT RESEARCH AND MICROBIOLOGY and some random article from the 1970's isn't exactly up-to-date information. In addition, she recommends we talk to MudBay (animal food store in the area) to find the best food for our dog and they actually PROMOTE the raw diet and carry the exact food we feed our dog!!! AHH!! OMG, I know, too funny, right? In talking to to other vets in the area and one thousands of miles away from here we have been reassured we are not bad parents and from what current research says, we're doing the right thing for our dog.

1

by BuGrUg at Citysearch
November 05, 20083Capitol Hill Animal Clinic

"Public Spanking"

★★★☆☆

My husband and I were completely chastisized in front of other clients in the waiting room by one of the techs because we feed our dog raw meat and kibble. Obviously, they're completely against this and we respect their opinon, but she should have had a little more class and took us in an exam room if she was going to lecture us about what bad parents we are. To do that in front of other clients is unacceptable and not to mention tacky. The only information we were given to persuade us not to feed raw meat was an article from the 1970's. Being the highly educated medical professionals we are, we know ALL ABOUT RESEARCH AND MICROBIOLOGY and some random article from the 1970's isn't exactly up-to-date information. In addition, she recommends we talk to MudBay (animal food store in the area) to find the best food for our dog and they actually PROMOTE the raw diet and carry the exact food we feed our dog!!! AHH!! OMG, I know, too funny, right? In talking to to other vets in the area and one thousands of miles away from here we have been reassured we are not bad parents and from what current research says, we're doing the right thing for our dog.

Capitol Hill Animal Clinic is very conveniently located. The staff is very competent and helpful, and a couple of techs thought my kitten was the cutest thing ever (that never hurts). The vet did everything she needed to do and the cost of a regular check-up and rabies vaccination was very reasonable. Highly recommended thus far.

Capitol Hill Animal Clinic is very conveniently located. The staff is very competent and helpful, and a couple of techs thought my kitten was the cutest thing ever (that never hurts). The vet did everything she needed to do and the cost of a regular check-up and rabies vaccination was very reasonable. Highly recommended thus far.

The last time we went there, our cat had hepatic lipidosis and wasn't eating. We racked up thousands and thousands of dollars of bills leaving our cat with them overnight, only to have as assistant recommend that we put him down. Thank god we didn't, as our cat started eating a few days later and lived another 5 happy years. This was the last straw, after years of very expensive visits and never once actually speaking with a veterinarian face to face (their assistants do all the work). This place is only a few blocks from our house, but we will never set foot in there again. We now go to Four Paws in Seward Park - the vet who runs the place is smart, extremely competent, very warm, and charges the most reasonable rates you will find in Seattle. It's well worth the drive - your pet and your pocket book will thank you.

The last time we went there, our cat had hepatic lipidosis and wasn't eating. We racked up thousands and thousands of dollars of bills leaving our cat with them overnight, only to have as assistant recommend that we put him down. Thank god we didn't, as our cat started eating a few days later and lived another 5 happy years. This was the last straw, after years of very expensive visits and never once actually speaking with a veterinarian face to face (their assistants do all the work). This place is only a few blocks from our house, but we will never set foot in there again. We now go to Four Paws in Seward Park - the vet who runs the place is smart, extremely competent, very warm, and charges the most reasonable rates you will find in Seattle. It's well worth the drive - your pet and your pocket book will thank you.

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by hawm33 at CitysearchNov 10.

I took my cat in to CHAC because he exhibited symptoms of diabetes. After a diagnosis, we started treatment. However, diabetes is tricky, so I had to make frequent visits to see how he was responding & to make necessary adjustments. This was over a period of a few months.

All along, I never felt like I was getting a full explanation of what was going on with my cat. I would often only be able to talk with a technician or a secretary ("the doctor was out"). Too often their reports were incomplete, incorrect, or misleading. Unfortunately, I had little way of knowing.

Sometimes, I'd come in, expecting one treatment (say, dropping him off for the day to have multiple bl00d sugar level tests -- very standard). Then I'd come back in the afternoon to find huge charges on my bill for tests that I hadn't ordered but the vet thought were prudent. Not once did one of these expensive tests offer any new insight into how my cat was doing. I wish the vet would have consulted me first; unfortunately, I just trusted that she knew what she was doing.

The final straw came when we were just finally pinning down exactly what amount of insulin and food was going to work. I came to the vet, only to be told my cat was now resisting the insulin and needed a new type (meaning we'd be restarting the entire process).

This didn't add up to me - his symptoms seemed to be under control. So, I had the charts transferred and took my cat to another vet (Rainier Veterinary Hospital). Turns out, the treatment is working very well. The vet there couldn't find a justification in CHAC's test results for switching to more costly meds & starting over. The new vet talks more about the cat's overall health - diet, activity level, weight - it really seems like they care. Their approach & communication is so much clearer; it really highlights how poor and dis empowering the service was at CHAC. In short, over $1200 later, I'm definitely never going back to CHAC.

0

by hawm33 at Citysearch
September 26, 20081Capitol Hill Animal Clinic

Avoid

★☆☆☆☆

I took my cat in to CHAC because he exhibited symptoms of diabetes. After a diagnosis, we started treatment. However, diabetes is tricky, so I had to make frequent visits to see how he was responding & to make necessary adjustments. This was over a period of a few months.

All along, I never felt like I was getting a full explanation of what was going on with my cat. I would often only be able to talk with a technician or a secretary ("the doctor was out"). Too often their reports were incomplete, incorrect, or misleading. Unfortunately, I had little way of knowing.

Sometimes, I'd come in, expecting one treatment (say, dropping him off for the day to have multiple bl00d sugar level tests -- very standard). Then I'd come back in the afternoon to find huge charges on my bill for tests that I hadn't ordered but the vet thought were prudent. Not once did one of these expensive tests offer any new insight into how my cat was doing. I wish the vet would have consulted me first; unfortunately, I just trusted that she knew what she was doing.

The final straw came when we were just finally pinning down exactly what amount of insulin and food was going to work. I came to the vet, only to be told my cat was now resisting the insulin and needed a new type (meaning we'd be restarting the entire process).

This didn't add up to me - his symptoms seemed to be under control. So, I had the charts transferred and took my cat to another vet (Rainier Veterinary Hospital). Turns out, the treatment is working very well. The vet there couldn't find a justification in CHAC's test results for switching to more costly meds & starting over. The new vet talks more about the cat's overall health - diet, activity level, weight - it really seems like they care. Their approach & communication is so much clearer; it really highlights how poor and dis empowering the service was at CHAC. In short, over $1200 later, I'm definitely never going back to CHAC.

I won't come back to get service there again. They make a lots of unbelievable mistakes for my paper work of my dog. Their staff are all freaky people and so helpless. When I asked the front desk tatto piercing staff something, she repeats "I have NO idea. I have NO idea." How can she work there if she doesn't know anything about pet and she doesn't try to figure out for me anything. I am so disappointed.

0

by 0122 at Citysearch
September 09, 20081Capitol Hill Animal Clinic

Worst Vet Ever!

★☆☆☆☆

I won't come back to get service there again. They make a lots of unbelievable mistakes for my paper work of my dog. Their staff are all freaky people and so helpless. When I asked the front desk tatto piercing staff something, she repeats "I have NO idea. I have NO idea." How can she work there if she doesn't know anything about pet and she doesn't try to figure out for me anything. I am so disappointed.

I brought my cat here for an infection on her behind. My poor kitty has been suffering a lot lately and on top of it all underwent the stress of moving to a new place. I didn't know the area so found this place online. The doctor was professional enough, but the techs are an absolute nightmare. I brought my cat back to have stitches removed, and there was a large dog in the waiting room. Because my cat hissed at the dog, the tech refused to remove my cat's stitched because, and I quote, she "didn't want to deal with it". I can only recommend that the tech's go into another line of work if she doesn't want to deal with animals. Obviously, I won't be going back there ever again. My cat is worth too much to me.

I brought my cat here for an infection on her behind. My poor kitty has been suffering a lot lately and on top of it all underwent the stress of moving to a new place. I didn't know the area so found this place online. The doctor was professional enough, but the techs are an absolute nightmare. I brought my cat back to have stitches removed, and there was a large dog in the waiting room. Because my cat hissed at the dog, the tech refused to remove my cat's stitched because, and I quote, she "didn't want to deal with it". I can only recommend that the tech's go into another line of work if she doesn't want to deal with animals. Obviously, I won't be going back there ever again. My cat is worth too much to me.

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by bryanck at CitysearchNov 10.

I brought my cat here for an infection on her behind. My poor kitty has been suffering a lot lately and on top of it all underwent the stress of moving to a new place. I didn't know the area so found this place online. The doctor was professional enough, but the techs are an absolute nightmare. I brought my cat back to have stitches removed, and there was a large dog in the waiting room. Because my cat hissed at the dog, the tech refused to remove my cat's stitched because, and I quote, she "didn't want to deal with it". I can only recommend that the tech go into another line of work if she doesn't want to deal with animals. Obviously, I won't be going back there ever again. My cat is worth too much to me.

0

by bryanck at Citysearch
August 05, 20081Capitol Hill Animal Clinic

I won't be going back

★☆☆☆☆

I brought my cat here for an infection on her behind. My poor kitty has been suffering a lot lately and on top of it all underwent the stress of moving to a new place. I didn't know the area so found this place online. The doctor was professional enough, but the techs are an absolute nightmare. I brought my cat back to have stitches removed, and there was a large dog in the waiting room. Because my cat hissed at the dog, the tech refused to remove my cat's stitched because, and I quote, she "didn't want to deal with it". I can only recommend that the tech go into another line of work if she doesn't want to deal with animals. Obviously, I won't be going back there ever again. My cat is worth too much to me.

I have always had a great experience w/ Capitol Hill Animal Clinic in my last 10 years being a client. The staff truly care about my pets (my children). The technicians have great education and an interesting past working with all sorts of critters (zoos, wildlife, etc.) I have 4 cats and 1 dog. I have been to 3 other vets in the area and they are way overpriced (not to mention not nearly as genuine.) I have lived all over the United States and have had pets my entire life. If you want a great staff who takes their career seriously I highly recommend them.

I have always had a great experience w/ Capitol Hill Animal Clinic in my last 10 years being a client. The staff truly care about my pets (my children). The technicians have great education and an interesting past working with all sorts of critters (zoos, wildlife, etc.) I have 4 cats and 1 dog. I have been to 3 other vets in the area and they are way overpriced (not to mention not nearly as genuine.) I have lived all over the United States and have had pets my entire life. If you want a great staff who takes their career seriously I highly recommend them.

My husband and I took our two kittens to the Capitol Hill Animal Clinic mainly because the location was convenient. When one of my kittens started to walk a little funny and his stomach was dissented, we took him to the clinic and the veterinarian technician suggested an ultrasound that would detect fluid in the abdomen. After we kept our kitty there for several tests, he became progressively miserable and vomited anything they forced fed him. The vet finally said he needed to cut our kitty open to see if there was some kind of blockage. When he cut open his abdomen, which was difficult enough for us to grasp, he said there was so much fluid that it would be best to put him down as he wouldn't be able to recover. My husband and I made the difficult decision to do so. The vet concluded that our kitty had FIP (Feline Infectious Peritonitis). Later, I asked if among the tests he gave our kitty was an ultrasound as the vet tech said they would, as this would have detected the fluid and avoided the unnecessary surgery, not to mention the trauma our kitty went through. The vet admitted he did not perform the ultrasound. When we got our bill for $1,200, I asked the clinic manager (Cheryl) why the ultrasound wasn??t on the list of services when the vet tech said from the get go that they would perform an ultrasound that would detect fluid in the abdomen. Cheryl said she would look into this. In the end, she denied that anyone at her clinic said anything about an ??ultrasound.? She also showed no sympathy to the fact that we just lost our cat. I was dismayed at her defensiveness as there is no way I could have come up with such an idea on my own, yet she was quick to accuse me of misunderstanding and confusing the conversation with the vet tech. We paid the exorbitant bill which would have been much less had the ultrasound been conducted, eliminating the need for surgery. We never returned to that clinic again.

My husband and I took our two kittens to the Capitol Hill Animal Clinic mainly because the location was convenient. When one of my kittens started to walk a little funny and his stomach was dissented, we took him to the clinic and the veterinarian technician suggested an ultrasound that would detect fluid in the abdomen. After we kept our kitty there for several tests, he became progressively miserable and vomited anything they forced fed him. The vet finally said he needed to cut our kitty open to see if there was some kind of blockage. When he cut open his abdomen, which was difficult enough for us to grasp, he said there was so much fluid that it would be best to put him down as he wouldn't be able to recover. My husband and I made the difficult decision to do so. The vet concluded that our kitty had FIP (Feline Infectious Peritonitis). Later, I asked if among the tests he gave our kitty was an ultrasound as the vet tech said they would, as this would have detected the fluid and avoided the unnecessary surgery, not to mention the trauma our kitty went through. The vet admitted he did not perform the ultrasound. When we got our bill for $1,200, I asked the clinic manager (Cheryl) why the ultrasound wasn??t on the list of services when the vet tech said from the get go that they would perform an ultrasound that would detect fluid in the abdomen. Cheryl said she would look into this. In the end, she denied that anyone at her clinic said anything about an ??ultrasound.? She also showed no sympathy to the fact that we just lost our cat. I was dismayed at her defensiveness as there is no way I could have come up with such an idea on my own, yet she was quick to accuse me of misunderstanding and confusing the conversation with the vet tech. We paid the exorbitant bill which would have been much less had the ultrasound been conducted, eliminating the need for surgery. We never returned to that clinic again.

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1 out of 1 people found this review helpful.

by jacat at CitysearchNov 10.

My husband and I took our two kittens to the Capitol Hill Animal Clinic mainly because the location was convenient. When one of my kittens started to walk a little funny and his stomach was dissented, we took him to the clinic and the veterinarian technician suggested an ultrasound that would detect fluid in the abdomen. After we kept our kitty there for several tests, he became progressively miserable and couldn't hold down anything they forced fed him. The vet finally said he needed to cut our kitty open to see if there was some kind of blockage. When he cut open his abdomen, which was difficult enough for us to grasp, he said there was so much fluid that it would be best to put him down as he wouldn't be able to recover. My husband and I made the difficult decision to do so. The vet concluded that our kitty had FIP (Feline Infectious Peritonitis). Later, I asked if among the tests he gave our kitty was an ultrasound as the vet tech said they would, as this would have detected the fluid and avoided the unnecessary surgery, not to mention the trauma our kitty went through. The vet admitted he did not perform the ultrasound. When we got our bill for $1,200, I asked the clinic manager (Cheryl) why the ultrasound wasn?t on the list of services when the vet tech said from the get go that they would perform an ultrasound that would detect fluid in the abdomen. Cheryl said she would look into this. In the end, she denied that anyone at her clinic said anything about an ?ultrasound.? She also showed no sympathy to the fact that we just lost our cat. I was dismayed at her defensiveness as there is no way I could have come up with such an idea on my own, yet she was quick to accuse me of misunderstanding and confusing the conversation with the vet tech. We paid the exorbitant bill which would have been much less had the ultrasound been conducted, eliminating the need for surgery. We never returned to that clinic again.

0

by jacat at Citysearch
March 08, 20081Capitol Hill Animal Clinic

Incompetent and Dishonest

★☆☆☆☆

My husband and I took our two kittens to the Capitol Hill Animal Clinic mainly because the location was convenient. When one of my kittens started to walk a little funny and his stomach was dissented, we took him to the clinic and the veterinarian technician suggested an ultrasound that would detect fluid in the abdomen. After we kept our kitty there for several tests, he became progressively miserable and couldn't hold down anything they forced fed him. The vet finally said he needed to cut our kitty open to see if there was some kind of blockage. When he cut open his abdomen, which was difficult enough for us to grasp, he said there was so much fluid that it would be best to put him down as he wouldn't be able to recover. My husband and I made the difficult decision to do so. The vet concluded that our kitty had FIP (Feline Infectious Peritonitis). Later, I asked if among the tests he gave our kitty was an ultrasound as the vet tech said they would, as this would have detected the fluid and avoided the unnecessary surgery, not to mention the trauma our kitty went through. The vet admitted he did not perform the ultrasound. When we got our bill for $1,200, I asked the clinic manager (Cheryl) why the ultrasound wasn?t on the list of services when the vet tech said from the get go that they would perform an ultrasound that would detect fluid in the abdomen. Cheryl said she would look into this. In the end, she denied that anyone at her clinic said anything about an ?ultrasound.? She also showed no sympathy to the fact that we just lost our cat. I was dismayed at her defensiveness as there is no way I could have come up with such an idea on my own, yet she was quick to accuse me of misunderstanding and confusing the conversation with the vet tech. We paid the exorbitant bill which would have been much less had the ultrasound been conducted, eliminating the need for surgery. We never returned to that clinic again.

My cats are 8 yrs old and they have gone to CHAC almost all of their lives. I've never once had a bad experience with the staff or with the vet. The staff truly care about animals which makes you feel like you can trust them. I had a bad experience with my cat when had a bad reaction to medication given to me by the vet. When I called the vet in a panic they told me take him back in right away so I did. It was after closing time by the time I made it in and they took care of my boy. I am now living 3000 miles away but moving back to Seattle and the vet perscibed me the sedatives my cats will need for the trip even though they haven't been seen in a year. I just had to promise that I'd bring them in once I moved to Seattle, which I will definitely do. Besides not being able to get an appointment once when my cat got an eye infection, I haven't had any bad experiences with this clinic. I think that people who have had bad experiences tend to write reviews more often than people who have had wonderful service. I just wanted to let it be known that this is a great vet for cats (can't speak for any other types of animals). 8 yrs of great service speaks for itself.

My cats are 8 yrs old and they have gone to CHAC almost all of their lives. I've never once had a bad experience with the staff or with the vet. The staff truly care about animals which makes you feel like you can trust them. I had a bad experience with my cat when had a bad reaction to medication given to me by the vet. When I called the vet in a panic they told me take him back in right away so I did. It was after closing time by the time I made it in and they took care of my boy. I am now living 3000 miles away but moving back to Seattle and the vet perscibed me the sedatives my cats will need for the trip even though they haven't been seen in a year. I just had to promise that I'd bring them in once I moved to Seattle, which I will definitely do. Besides not being able to get an appointment once when my cat got an eye infection, I haven't had any bad experiences with this clinic. I think that people who have had bad experiences tend to write reviews more often than people who have had wonderful service. I just wanted to let it be known that this is a great vet for cats (can't speak for any other types of animals). 8 yrs of great service speaks for itself.

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by tatsquatch at CitysearchNov 10.

This fabulous lady made short work of my kitty's first exam. He's a squirmy little guy, but she had him tucked under her arm and back teeth exposed so fast he didn't even have time to try to object! She was gentle, helpful, knowledgeable and straight forward. She's been very realistic and incredibly informative! The office staff and techs are AMAZING! Information I gave to the front desk as just a matter of conversation was relayed to the Dr and commented on when she called me with test results. I LOVE this vet! If she doesn't plan on retiring any time soon I may even get another pet.

2

by tatsquatch at Citysearch
February 16, 20085Capitol Hill Animal Clinic

Best Vet I've EVER Seen

★★★★★

This fabulous lady made short work of my kitty's first exam. He's a squirmy little guy, but she had him tucked under her arm and back teeth exposed so fast he didn't even have time to try to object! She was gentle, helpful, knowledgeable and straight forward. She's been very realistic and incredibly informative! The office staff and techs are AMAZING! Information I gave to the front desk as just a matter of conversation was relayed to the Dr and commented on when she called me with test results. I LOVE this vet! If she doesn't plan on retiring any time soon I may even get another pet.

They sent my cat home, sweating, panting, short of breath. We said, that can't be good. theys aid, we know what we're doing, take the cat home, he's fine. I woke up to a bloody trail across the carpet, put my cat in the car and took him to an emergency clinic on the way, On the way there, his crying changed to a scream that went on for a full minute or more. So extreme I almost went off the road. When I got him there, the emergency clinic said he had been sent home suffering from symptoms of congestive heart failure, and that he was having a heart attack. The horrible scream in thecar had they imagined occurred as he "passed a clot." I've had animals all my life, lots of them, and I've seen suffering of every sort in the process--but I've never seen suffering like this animal went through (and I've seen cancer, animals hit by cars, you name it.) To add insult to injury, even after we complained, they not only did not apologize, but insisted on full payment for their last visit. This was several years back, but I would never risk taking another of my animals there.

They sent my cat home, sweating, panting, short of breath. We said, that can't be good. theys aid, we know what we're doing, take the cat home, he's fine. I woke up to a bloody trail across the carpet, put my cat in the car and took him to an emergency clinic on the way, On the way there, his crying changed to a scream that went on for a full minute or more. So extreme I almost went off the road. When I got him there, the emergency clinic said he had been sent home suffering from symptoms of congestive heart failure, and that he was having a heart attack. The horrible scream in thecar had they imagined occurred as he "passed a clot." I've had animals all my life, lots of them, and I've seen suffering of every sort in the process--but I've never seen suffering like this animal went through (and I've seen cancer, animals hit by cars, you name it.) To add insult to injury, even after we complained, they not only did not apologize, but insisted on full payment for their last visit. This was several years back, but I would never risk taking another of my animals there.

I have to say that I have had great interactions with this office. They were friendly to me and warm/caring with my puppy, saw me promptly and did not overcharge me. Though I didn't spend much time with the Vet., I did feel like she listened to me and answered my questions. Their advice matches well with my cousin's, who is a Vet (I call her 1st) and they advise me of my potential costs over the phone. My dog did well in the waiting room- but I think that was only because she didn't realize that her closest neighbor was a crated cat. It would make more sense to me to have a sitting room that was situated more gracefully for animals that don't mix well but that was the only "complaint" I had.

I have to say that I have had great interactions with this office. They were friendly to me and warm/caring with my puppy, saw me promptly and did not overcharge me. Though I didn't spend much time with the Vet., I did feel like she listened to me and answered my questions. Their advice matches well with my cousin's, who is a Vet (I call her 1st) and they advise me of my potential costs over the phone. My dog did well in the waiting room- but I think that was only because she didn't realize that her closest neighbor was a crated cat. It would make more sense to me to have a sitting room that was situated more gracefully for animals that don't mix well but that was the only "complaint" I had.

We have taken two of our pets the capitol hill animal clinic. Our first visit cost us about 300.00 which seemed high and it was about 150 for our 2nd visit. Both times our pets had fairly simple problems and i feel the cost was very high. However you could tell the vet really loves animals and the receptionists as well. The waiting room was comfortable and parking was decent.

We have taken two of our pets the capitol hill animal clinic. Our first visit cost us about 300.00 which seemed high and it was about 150 for our 2nd visit. Both times our pets had fairly simple problems and i feel the cost was very high. However you could tell the vet really loves animals and the receptionists as well. The waiting room was comfortable and parking was decent.

I think they're plenty nice, and they seem to actually like animals. But after spending nearly half a grand on our elderly (otherwise completely healthy) cat via their recommended treatments, our friends clued us in that they were gouged there as well. We got the feeling like they were prescribing more treatments just so we'd pay more. Word on the street is you'd be better served waiting in the walk-in clinic on Rainier Ave.

PROS: parking, nice people
CONS: overpriced, didn't feel like we could totally trust them

I think they're plenty nice, and they seem to actually like animals. But after spending nearly half a grand on our elderly (otherwise completely healthy) cat via their recommended treatments, our friends clued us in that they were gouged there as well. We got the feeling like they were prescribing more treatments just so we'd pay more. Word on the street is you'd be better served waiting in the walk-in clinic on Rainier Ave.

PROS: parking, nice people
CONS: overpriced, didn't feel like we could totally trust them

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by heyheyheyheyhey at CitysearchNov 10.

I've been to several vets in the Capitol Hill area, and this office, while more expensive than others, is definately the best in terms of service and treatment of people and their companion animals. The staff is helpful, friendly, and respectful. Highly recommended, if you can afford their bill.

2

by heyheyheyheyhey at Citysearch
September 09, 20055Capitol Hill Animal Clinic

Nice office

★★★★★

I've been to several vets in the Capitol Hill area, and this office, while more expensive than others, is definately the best in terms of service and treatment of people and their companion animals. The staff is helpful, friendly, and respectful. Highly recommended, if you can afford their bill.

The staff at Capitol Hill Animal Clinic is friendly and helpful. This clinic came highly recommended, and we have not been disappointed. The waiting room is a little small, which might alarm anyone who doesn't want their pet in close proximity to others, but we've never found it to be a problem. Parking can be a difficulty in this neighborhood, however.

The staff at Capitol Hill Animal Clinic is friendly and helpful. This clinic came highly recommended, and we have not been disappointed. The waiting room is a little small, which might alarm anyone who doesn't want their pet in close proximity to others, but we've never found it to be a problem. Parking can be a difficulty in this neighborhood, however.

PROS: friendly
CONS: parking

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by stuartde at CitysearchNov 10.

Dr Boudreaux and her staff are wonderful. We've been with them for over a decade. CHAC has cared for two of our cats and two of our dogs. They have provided terrific advice dealing with an aging, diabetic cat (still going at age 14). They've helped us raise two puppies into confident, healthy adult dogs. Love of animals is what drives this veterinarian. We couldn't recommend them more highly!

2

by stuartde at Citysearch
January 08, 20055Capitol Hill Animal Clinic

Terrific and caring vet

★★★★★

Dr Boudreaux and her staff are wonderful. We've been with them for over a decade. CHAC has cared for two of our cats and two of our dogs. They have provided terrific advice dealing with an aging, diabetic cat (still going at age 14). They've helped us raise two puppies into confident, healthy adult dogs. Love of animals is what drives this veterinarian. We couldn't recommend them more highly!

The staff at Dr. Boudreax's office is extremely friendly and helpful. We've been taking our animals there for many years and have had nothing but great experiences. Go there more than a few times and you may even be treated to a hug by Dr. Boudreaux, who is fantastic. They've heped us through many a medical crises, and have always solved the problem with a minimum of fuss and cost.

2

by brak at Citysearch
January 08, 20055Capitol Hill Animal Clinic

Really Great Vet.

★★★★★

The staff at Dr. Boudreax's office is extremely friendly and helpful. We've been taking our animals there for many years and have had nothing but great experiences. Go there more than a few times and you may even be treated to a hug by Dr. Boudreaux, who is fantastic. They've heped us through many a medical crises, and have always solved the problem with a minimum of fuss and cost.