Very, Comfortable clean quiet. Every thing worked. That's all we need. We were there on business as vendors for the 3 Rivers Art Festival and were only at the place during the night. Nice breakfast as well.

699earlw

24/11/2016
,
Tallahassee, Florida

2

« Definitely not a non-smoking room as promised »

Room reaked of cigarette smoke after specifically requesting a non-smoking room because I'm allergic. Didn't bother to request another room, because I was assured the entire property was smoke-free, so I figured we'd run into the same problem no matter what room we were in. Towels and bed linens were extremely dingy, old and rough and reaked of bleach. Booked the room for a quick stay on our Texas to Florida road trip, and while the cost seemed good for a one night hotel room, I still would never stay here again. Would rather pay an extra $20 for a good night's sleep in a room where I'm not rushing to get out the next morning.

cash4lsu

19/10/2016
,
Covington, Louisiana

5

« Housekeeping has been amazing »

Cameron in housekeeping has been so helpful and has gone out of his way to help myself and my family. We have been here due to the devastating floods that ravished Louisiana. We lost everything we owned and have been blessed to have someone like Cameron here to help with his kind and caring nature.

GulfTX

17/10/2016
,
Galveston County Texas

3

« A room .,. Not Much More »

This is a really old property, that no doubt has carried other brand names. It is badly in need of upgrading, but would be better if torn down and replaced with a modern facility. The bed squeaked, the TV while a flat screen was an old model and not very clear, the bath towels were small (but not thin), abd the wifi was good as it was cat 5 wired.
It is easy to find as it's right off I-12. There were a number of restaurants nearly, but even the McDonald's had only drive-through after dark (not the safest of areas). But then, if you are like us, we stayed here because it was all that was available in the range of our daily drive and one of the few that had a room available. It did beat sleeping in our car.

William G

16/10/2016
,
Bath, United States

2

« Run down but pet friendly »

The rooms are comfortable, and relatively clean. The outside areas of the facility are well very dirty, and worn. Breakfast is VERY basic. The place is convenient to I-12, however, and it is pet friendly with enough area for your loved one to perform.

Elyan R

14/10/2016
,
NIPOMO, United States

1

« SCARED TO LEAVE MY CAR ON PARKING LOT »

very hold hotel ,plus huge problem with security, mainly occupied by people that could be assimilate as gang members , you are scared to leave your car on the parking lot , the overall maintenance of hotel is poor in room old bathroom with several issue does not represent what bw usually offer , breakfast horrible precook eggs that taste like plastic and turkey bacon as well horrible what a joke to call that hot breakfast it is like an insult to offer that to your customers i would not serve that to my dog

shineTexas

13/10/2016
,
Texas

5

« Almost perfect »

Upon opening the door to our room, we were greeted with a swan on our bed made out of towels. Our king bed was comfortable, our room was clean, bathroom area was small. All rooms we're out door entry. Full breakfast, problem was turkey bacon over cooked to hard glass like crisp upon asking host, if she had any more bacon as this was burnt she said she would make some just for me. When she brought the bacon with a smile I was unhappy to find she had burnt more bacon just for me. All in all this is a nice clean safe place to sleep, just hope your not hungry in the morning. We would stay again. Serve desk was very nice at check in. But please please teach that lady how to cook.

stasha4lsu

22/09/2016
,
Ponchatoula, Louisiana

5

« Great place to stay »

Been staying at this location since 1990 on and off the staff are great and the nicest people and the place is always fresh and clean The gym is super the hot breakfast is great and Andrew at the desk is great also.

BenjaminLinduff

02/09/2016
,
San Antonio, Texas

4

« Nice place to stay »

I have stayed here before and it is a clean comfortable place to stay. This stay my room was up and over the lobby. It was very quite, clean and a room I would ask for when I return. Breakfast wasn't any thing to get excited about but it was ok, the bacon was more like jerky, everything else was ok. Still a great place to stay even if I brought the wife.

Patricia1209

20/08/2016
,
Perth, Australia

4

« Quiet travellers hotel close to the interstate. »

Despite the sign being renovated and not being seen, I found it. From the check in until check out, I was pleasantly surprised at how comfortable my stay here was. Upon arrival, the ladies atthe front desk made me feel very welcome. They were very friendly and helpful. My room was a little small but comfortable for me. There was plenty of parking and the swimming pool out the back was the hidden treasure. The entire complex was clean and well signed. Breakfast was self serve and whilst the room was a little small, it was also well stocked and clean. The bed was comfortable which was important after a long drive. Check out was equally as easy and I would recommend this hotel to anyone looking for accommodation in this area.

Robert R

03/08/2016
,
Atlantic Beach FL, United States

5

« Really Nice Place »

Checked in after a 9 hour car ride. Checkin was sooo good with the desk person offering all sorts of help. Room was great and good value for the money. If I go back onto this route, I will stay here again

I requested early checkin on arrival and a ground floor room. Front desk was very accommodating. Very friendly and helpful. Great hotel, exceptionally clean and in a quiet location. Room was very comfortable. Best nights sleep on the road in a long time. Breakfast selection was great with fresh fruit, eggs, bacon, potato, cereal and fruit bowl amongst others. Great location and access in minutes to great area restaurants. I was so impressed I cancelled my stay at another hotel in Slidell and booked another three nights here. This is the kind of hotel I would let my wife stay in if she were traveling alone. I will be back if I am passing through the area again.

Carol C

20/07/2016
,
League City, Texas

5

« Another good stay »

I have stayed a few times at this hotel and it always clean and quiet. Breakfast choices are just enough. Price is good. Bed was a little lumpy for me but I sleep on a tempurapedic so I am a little spoiled. I have paid for more expensive hotels and they are never as clean as these rooms. I really appreciate that. Andrew, front desk clerk, called a bit after my check in to ask if the room was good and if I needed anything. Thanks for another great stay.

Judi D

09/07/2016
,
Humble, United States

5

« Perfect »

I always stay at this location when I am in town. It has everything you want/need. The staff is always nice, rooms are clean and comfortable. The beds are very comfortable. I sleep very well when I stay here and it's close to everything. The breakfast is also excellent.

Deborah S

08/07/2016

2

« Room 122 was smoking »

The room next to my room was smoking and we had an adjoining door,which made it even worse.We complained to the motel manager,but the issue continued til we checked out.Now our luggage smells like tobacco smoke. I was not happy and may not stay here again.

Nikolai K

07/07/2016
,
Corpus Christi, United States

5

« CC »

Me and my family were completely satisfied with all aspects of the staying here. ghjkjkl;'adhkl'afdhkl'sbj;c;sadc'lsdkhsdjkl'bhc.kjbsdd/;jbdc;kjbgdsdc.hjvsca/;ljksdbh;kjbvsca.kjbsca/lknsdca/ljbsv.khsc/jkl bsda/kl;jdc;kgh;kjbgsdal/khsclkhsda/;jklgsda;kjgsdc;kjgsca;kjgsadc;kjg

MarkHouston_Texas

06/07/2016
,
Houston, Texas

4

« Comfortable and convenient »

I stayed at this hotel for one night and had a good experience. Rate was competitive, room was comfortable, staff was efficient and helpful. Breakfast was ok but not enough tables for everyone to sit. I would stay there again.

J H

04/07/2016
,
Louisiana

4

« OK place if you've got pets »

We had to stay here in a pinch one night as it's one of the few places in the area that accepts pets. It's a decent budget hotel, and the pet rooms are on the first floor, which is nice. The room was clean, and good sized. The main complaint would be the renovation didn't get rid of the popcorn ceiling, which is very noticeable since they are only about 8 feet high. Noise level was OK as we were near the back. If you need a place that accepts pets, this one is pretty good.

Debby M

26/06/2016

5

« Towel swans and note on bed were a nice welcoming touch! »

Very pleasant and comfortable place to stay when away from home!
The desk clerk was exceptional and welcoming, she told us where everything was located in and around the hotel. She even made sure we knew the Wifi password and about their breakfast in the morning!

Tiffany A

24/06/2016
,
Indianola, Iowa

3

« Decent hotel, good price »

This is a good hotel for the price. We stayed in the suite, which had just been updated and was roomy and comfortable. Friendly staff. Breakfast was fine, though dining room is very small. The entire hotel had a funny smell when we were there. Perhaps partially from construction going on but smoking area right outside door didn't help. Pool is a walk across the parking lot, which we didn't use due to being early spring. Would stay again if the price difference was significant but not first choice in town.

MKGH

22/06/2016
,
Texas Hill Country

4

« VERY GOOD... BUT DITCH THE TOWEL ART! »

Best Western's been my go-to both before and since retirement, all over the country and even Paris (France) once. My ONLY complaint: I really hate the way your pillows are jammed into cases so they form small lumpy uncomfortable little squares that are diagonally lined up like dominoes at the head of the bed. And why waste housekeepers' time, folding linens into swans? (Otherwise, bedding is always good.) Rarely any other dissatisfaction.

Nick P

10/06/2016
,
covington, United States

5

« worth the money »

This hotel had everything we needed. The employees were very friendly and helpful. The breakfast area had every thing you wanted which included chocolate chip waffles. Very pet friendly and close to the interstate and all the restaurants and fast food places. Walmart within two blocks

pickyeater2

07/06/2016
,
Corpus Christi, Texas

4

« Pet friendly & comfortable »

We stop here 1-2 times yearly on road trips. We know it's not the most modern, but it's comfortable, the staff are friendly & efficient, and the beds are comfortable. After 9-12 hours on the road, it's not about amenities for us, just a CLEAN room, a good night's sleep, a bath, and good WiFi to stay updated when we stop. Restaurants are nearby.
In room Refrig w/freezer compartment is a plus. Quiet location...

joannh254

06/06/2016
,
New Orleans, Louisiana

3

« Upgrades are lacking »

I really thought the upgrades would be better since this is an old motel
Bed was so uncomfortable ..light blanket thin as the sheets with no extra covers ..
Room smelled and I really think it came from the air conditioner ..
New carpet and walls repair needed
The lobby was ver nice but I would rather have more room improvements
No enough towels in room and doing animals with the towels was not impressive ..put extra towels in room ..
I did not like having to put a 20.00 deposit for room on my credit card ..why not just charge me at the time instead of putting a pending charge on my card

Justin T

05/06/2016
,
New Orleans, Louisiana

5

« Stay Here »

Even though it was older and had outside corridors, the service and internet speed made up for it. Housekeeping and the management more than made up for the worse hotels we stayed at ? they were very considerate to our situation with the Service Animal, and the general manager personally made sure our stay was excellent. The pool is outside in the back, but was very clean and wasn't crowded. The only downside was some kids running around yelling at 1am, but a call to the front desk ended that. I would recommend this to anyone travelling.

James B

01/06/2016
,
Shreveport

5

« Good Economy Motel »

This is a very good, clean, accommodating motel. Its not the Ritz, so I'm not reviewing like it was. Room was decent and tidy. Staff was friendly and attentive. Parking lot was well-lit. I saw security patrolling. If you need to pull-in and rest, then you could do much worse.

Krze4dolphins

31/05/2016
,
Denham Springs, Louisiana

5

« Excellent »

We just stayed one night but the staff was friendly and accommodating. When we arrived early they checked us in and then called when room was ready. Pet friendly and provided dog bed and bowls. Very sweet touch! Very convenient location and also enjoyed a dip in the pool.

Walter C

30/05/2016
,
Las Vegas, Nevada

3

« In Covington for a Wedding »

Spent 3 days. This hotel was ok, nothing great. Room was musty, If there was availability at another hotel we would of changed. Beds were not comfortable. Seemed like this hotel was more for construction workers on jobs or people passing through for 1 night.

road_name

28/05/2016

4

« Good standard hotel experience »

nice place to stay with great access to local amenities and New Orleans across the lake. Just far enough out to be away from the busy city center. Staff is very pleasant and rooms were very clean and bedding was nice as well. Bathrooms are very very small. Much smaller than most I've stayed in.

Brian P

25/05/2016

5

« Clean and friendly »

The staff at the Best Western North Ridge in Covington was very helpful. The facilities were very clean. I look look forward to returning there in the near future and I had a splendid vacation. The food in the area was fantastic as were the people.

bw13802

24/05/2016
,
Sacramento CA Area

4

« Convenient for visiting relatives! »

The staff is friendly, the beds comfortable, the access to I-12 very convenient. We were there visiting relatives and enjoyed the close proximity to New Orleans and Lake Pont....
The area, this time of year was quite pretty with blooming flowers and trees. Nice place to stay traveling east or west through Louisiana.

Perry3647

19/05/2016
,
Harvey, Louisiana

5

« A very enjoyable stay. »

This was our first stay at a Best Western and we were very pleased with everything. The staff was very pleasant and helpful. The breakfast was adequate and presented in a very attractive manner. Checking in and out went fast. I will be staying in another Best Western Hotel this summer.

mikn0d

17/05/2016
,
Texas

5

« hospitality, accommendations »

love the old way, no formal entrance, and pull up to to your back door and unload. great service and staff, personality fabulous clean room good access to ice, exercise room etc breakfast short of my expections.

nharr

07/05/2016
,
Covington, Louisiana

5

« Top notch »

The staff was so friendly and everyone always smiling. The hotel, inside and out has to be the cleanest I have ever been to. The rooms were very spacious and the beds were super comfortable. I highly recommend this hotel.

miknod

05/05/2016
,
Breda, The Netherlands

5

« Best Western Covington »

I have stayed at hundreds of different hotels...never Ritz-Carlton...but very, very nice ones (and bad ones as well.) Never have I walked into a hotel room where the presentation was so welcoming, I felt like I was on an exclusive cruise. Kudos to housekeeping, management and the front desk staff.

Connie S

02/05/2016
,
cypress, United States

5

« grammys best »

I was not expecting such great service and friendly staff. The breakfast was more than we expected .We usually don't eat hotel breakfast. We were expecting stale muffins and burnt coffee. They really go out of their way here to please customers

Nelda J

19/04/2016
,
San Francisco, California

5

« I'm headed here a second time ... !!! »

room in excellent condition, very cool upon my arrival, clean, 2 lge comfy queen beds, it has everything I needed except a kitchen unit; excellent staff, great location ... lot of eating places nearby; very accommodating service; just didn't have a kitchenette which would have been super! Overall, my experience was great ... I'm headed back to this same location next month!

Kirk D

11/04/2016
,
Asheville, United States

2

« Think Twice »

1st time and last at Best Western....it was a pet room which had an odor, air cond. barely worked in April, sink stopper didn't work for shaving, sink and toilet were extremely low height I guess for wheelchairs but very uncomfortable for most, pillows not good bring your own, noisy stompers above us, lots of construction workers during the week, then lots of blacks and loud rap music on the weekend in the parking lot.......NOT a good place for us!!

omaj2016

04/04/2016

3

« Average Hotel »

The room was neatly decorated and clean. There was a wet spot on the floor in front of the bathroom that was a little strange. I am not sure if the ceiling was leaking or if something was spit and not clean up very well. It was SOAKING WET! Also, My biggest problem was the bed it's self. The pillows were great and the bed cover was fine. However, the mattress needed to be replaced. It was HORRIBLE! I got absolutely no sleep during my stay. It was all springs. If you sat down to hard it felt like you were going to bounce of the bed. There was no cushioning on top of the mattress either. Like you could feel every spring and hear every spring. If the bed would have been of better quality it would have been a completely different experience. The room was clean and there were personal touches from the staff to complement the room. But the most important feature, the bed, was terrible.

terryd9244

01/04/2016
,
Houston, Texas

5

« Really, a Highlight. »

Sometimes, a hotel is ho-hum. This one is a hoped for clean, airy, and convenient. The aspect setting it apart is the people! Very courteous and helpful. Made my wife and I feel at home. The landscaping added a nice touch, too.

Nick R

27/03/2016
,
Corpus Christi, Texas

5

« For an Inn »

While this Inn will not WOW you the staff is amazing and breakfast is as good as you would anticipate at even the nicest of Best Westerns. The rooms are standard, but very clean and comfortable. If you are in the area it is well worth the price.

Brenda H

24/03/2016
,
Greenwood

5

« Excellent Best Western Experience »

A few weeks ago, I stayed in the Best Western in Covington, Louisiana. I have to say that I was both pleasantly surprised & pleased from the moment I walked up to the check-in desk. The young man who waited on me was very helpful, courteous, & nice. I asked for a room close to the office since I was traveling alone & he immediately determined which room I needed to be in. When I unlocked the door to my room, I was amazed at how clean it was and was greeted with a "Towel Animal" on my bed just as if I were on a cruise. Certainly wasn't expecting that cute little surprise. The bed was comfortable & everything I needed was already provided in the room. The next morning, I was treated to a delicious, hot breakfast. I would advise anyone traveling near this area to obtain a room here.

La-Una W

20/03/2016
,
Tampa, United States

4

« Excellent customer service »

Front office staff provides quality customer service through their helpful and friendly personalities. Breakfast was pleasant and of quality that you would look for at Best Western. Beds are a uncomfortable and rooms could stand to be a little cleaner. Overall our stay rates a solid B.

rdmomma21

16/03/2016
,
Covington, Louisiana

5

« Amazing Staff! »

I stayed here for a week after losing my home to the flooding in the area. The staff went above and beyond to make our stay comfortable. Mr.Walter made a huge impact on us and our kids. After being cooped up he brought us an old sheet so the kids could Picnic and get out the room. I highly recommend this place to anyone wanting to feel at home.

Lauren B

04/03/2016
,
Covington, United States

5

« 5 STARS »

I felt very safe and comfortable in their care. I will always pick that Best Western if we decide to stay in that area again. They let us switch rooms when I found out we only had a single bed room. We got one with two queens, which was a lot better for me , my daughter and my friend and her daughter.

Richard L C

03/03/2016
,
elgin, United States

4

« eye »

keep a eye on charges to your card. room was good value was ok, after extra charges reversed. breakfast was good, breakfast staff was very good. Cleaning staff were very good....workout center look good, did not use it.....

dallasroadman

01/03/2016
,
dallas

5

« Mr. Clean »

We had a small dog with us on this business trip. When you get a designated "pet" room you expect a Pet Room. This was the cleanest Best Western room we have ever been in.
Ok breakfast. Was very convenient to interstate12.
Was close to many good restaurants including Acme Oyster House which is as good as the one on the other side of the lake in New Orleans. This is a great hotel for this part of Louisiana.

Skittlez C

29/02/2016
,
Key West, Florida

5

« Comfortable »

I stayed here from the 13th to the 15th and everything was great. The room was clean, everything looked great. Desk help was fantastic. Mini breakfast was just enough to wake up and grab a bite and go. Close to many things. Will def book here every time I visit.

BJHAdvanceMo_

29/02/2016
,
advance mo.

4

« Clean and quite »

We stayed here for three nights and were very pleased with our room and location. They are pet friendly with dog beds and treats! I would recommend this hotel and would stay here again. We had a good breakfast in the mornings and never heard any housekeeping before we were up. Very friendly staff will help you with about anything you need!

Edward E

29/02/2016

5

« Almost Like Home »

I have stayed here several times in the last few months.
Pamela at the front desk is always exceptional, as are Yessica and Marisela in House Keeping.
Lisa does an excellent job with breakfast.
And Walter keeps things running smoothly in maintenance.
All-in-all, I love staying here.
It is a good retreat from home and their WiFi is outstanding. Plus they provide Community Coffee.
If ever you are in Covington and need a place to stay, I think you will enjoy BestWestern NorthPark Inn.

Aydin B

27/02/2016
,
Houston, United States

4

« clean hotel rooms with great service »

I booked this hotel thru 3rd party website and price was great for the quality I got in this hotel. Professional staff , clean and functioning amenities ,good breakfast making you leave the hotel with a smile. I would recommend to a friend

Marilyn S

24/02/2016

5

« What a great staff and a very nice place to stay »

We are struck by the friendliness, and support we experienced during our stay here. We arrived during a storm looking for shelter and found a most agreeable, updated room with a wonderful fine dining restaurant next door. After a comfortable night, upon leaving, our camper hit the porte-cochere at the entrance to the motel destroying our AC unit, The manager (Sandlip Chauhan) was very helpful. Mr. Chauhan is an excellent manager with a very good team. He helped us find an RV repair centers and gave us a room to stay while collecting ourselves and make arrangements to resolve our camper issue. He also had a couple of his maintenance staff help us. Walter, the maintenance supervisor, helped get the damaged AC unit off the camper so we could travel safely and Mac was helpful with ladder and cleaning up the mess. The staff at the desk were also extremely accommodating. Thank you to all for your kindness and assistance. You were wonderful. Truly Good Samaritans to travelers.

Sharon M

24/02/2016
,
Clearwater, United States

5

« PAMELA »

Pamela was working the night of our drive through LA. Due to rain and very old windshield wipers, we decided to stop earlier in the night! Traveling with a large dog is difficult to find accommodations so last minute. After calling four different hotels near the area, I was told that not many hotels are pet friendly! One last attempt, I called Best Western Northpark Inn, a delightful voice answered and was more than happy to help! We got a snazzy pet friendly room, that even came with a doggie bed!! Ample room in the rear of the hotel for pets to potty, WITH GRASS! (most hotels we stayed in throughout our week travels didn't have as nice as a pet area, let alone offer clean up bags!) We booked two different stays at another Best Western in a different state a few night previous. Pamela was the only one to make us aware of the Best Western Rewards!!! Earning 10 points for every dollar spent is a pretty cool incentive and selling point if you ask me!! Very pleased with our stay at Northpark Best Western!

revjimbeam

24/02/2016
,
Albany, New York

5

« Very Nice. »

Stopped in for a night and Andrew Sandoz at the front desk was sunshine to see. He was welcoming, friendly, joking, everything we needed right then and he seemed to know this. The rooms were clean, quiet, very comfortable. We would certainly stay here again.

Tarah K

23/02/2016
,
Mobile, Alabama

4

« Comfortable, clean, friendly + great breakfast »

Andrew (I think I'm remembering his name) at the front desk was very helpful, courteous and efficient and had gorgeous hair! The woman running the breakfast buffet was kind and did a lovely job keeping it tidy and well-provided.
The room was very clean - my nearly-2-year-old was all over every thing and I never hesitated b/c it was all so clean.
Likewise, it was very quiet.
The breakfast was a generous spread with good proteins, breads, cereal and oatmeal, fruit, juice and coffee.

Amanda A

17/02/2016
,
San Antonio, Texas

5

« Surprisingly Great! »

Stopped in Covington on a road trip and stayed here. Russell who was working the front desk was so helpful and polite. The two gentlemen working the front desk in the morning were also very helpful. Breaffast was nice. Rooms were extremely clean and modern.

Keishla L

10/02/2016
,
Springfield, Missouri

5

« Wonderful Hotel I could ask for. »

Me and my three friends had the most amazing stay here at Best Western. Not once did we wait more then 5 minutes for anything. The rooms were heavenly, and beautiful. The front desk Sanddid was just helpful. Love the chats we have with him. Not to mention the food runner Kerry she was fabulous! Wonderful morning chats with her and was considerate about if we wanted anything left before she took it away. Finally, our housekeeper was adorablly kind. She filled our requests to a T. I will deffinately come back here again with my friends.

Brianna C

08/02/2016

4

« Good »

Hotel was very nice, beds were comfortable and staff was great and friendly. Breakfast was okay. Only had an issue with the bill, they charged something to my card that they did not disclose to me about.

Frank D

08/02/2016
,
Daytona Beach, Florida

4

« Solid! »

I have stayed at many levels of hotels in terms of star ranking and quality.
The Best Western-Northpark Inn was simply solid in every category. The rooms are clean, the cleaning staff takes great pride in their work, the continental breakfast was well stocked, clean and attended by a very hard working lady making sure all of the food bins stayed full and functioning. The front desk was extremely helpful no matter who was working it.
So although it is not a luxury hotel, every aspect of this hotel was rock solid! A solid value and convenient to New Orleans (about 45 minutes drive).

Sonarmom

07/02/2016
,
Indianapolis, Indiana

3

« It was very noisy and we ended up paying double for the room »

We booked this room online and paid for it. When we got there, they said that we were suppose to be there the previous night and we were charged for that night. We also had to pay for the night we actually paid, so it ended up costing us $250 for one nights stay. We also got a pet room and there was a very weird smell in it. We always have a pet room and have never had a problem with smell before. The rooms also open to the parking lot which I don't care for. I won't be staying here again.

robertcO7588XA

18/01/2016

4

« Best Western Covington, LA »

It is a good hotel with great location and nice staff. It features a comfortable bed with a decent room and very good cleaning staff. There are many very good restaurants very cklose by which range from moderate to posh pricing.

Room rate was about $4 per night more than lesser tier motels in the area, but the stay is worth it for the expanded offerings on the breakfast alone, including several hot breakfast choices. Room was well-appointed and comfortable. Housekeeping service was commendable.

Melissa P

01/01/2016
,
Montgomery, Alabama

5

« Staff »

We love the hotel, the room, and also want to mention the staff who are excellent! They are friendly, helpful and if you need anything at all they are there for the guests. Pamela who checked us in made us feel at home and the next morning Lisa had a wonderful breakfast ready and just made everyone feel welcome. Also I don't know the name of the staff who cleaned our room but they are the best it was immaculate. We have racehorses and travel a lot and this was absolutely the most friendly and clean hotel and for the price better than the Hilton. Give this one a try! Thank you John and Melissa Cato Montgomery AL

Brian H

29/12/2015
,
Pearl, Mississippi

5

« A second home »

I've stayed for a few weeks at a time the last few months, and it has been an excellent experience. Pam at the front rest has been wonderful,very helpful, with a bright refreshing smile. Walter and excellent maintenance man keeps everything running smooth, and is johnny on the spot,when it's not. The cleaning ladies ,Kendra,Dunia,Yessica,Marisela,and Gloria are amazing.They've been very helpful and keep everything in perfect order.

Thomas K

11/12/2015
,
St Helen, United States

4

« Visiting family »

My mom now lives with my brother. She well be 92 years young on January 2. Had a great time seeing all of them. Went to New Orleans with my wife for her first time, my 6th. Just as I remember so mush fun.

Quinn M

09/12/2015
,
Hernando, Florida, United States

5

« Many Years »

We come here once a year for 15 years to work and never have any unexpected problems...pretty motel and beautiful staff...so nice to rely on something that is so reliable. Thank you for maintaining such a nice motel

Tiane B

06/12/2015

5

« December 3, 4 & 6, 2015 stay »

I want to tell you that Pamela who checked us in Thursday night and handled the cooking on Saturday and Sunday was exceptional. She is very pleasant and always had a smile. She constantly was asking if you needed anything. We will be back and I certainly hope she is still with you. In fact, she is an asset to your company.
Tiane Bryan

GuestMandeville

29/11/2015
,
MANDEVILLE

5

« Great Stay »

Great Hotel, one of only a couple in the area that allow pets. Room very clean, beds comfortable and good location. Staff great even those that works on Thanksgiving day. Breakfast was good but did get boring after a couple of days.

Kim R

27/11/2015
,
Corsicana

5

« Best Western stay »

Very good service, clean rooms, and the greatest free breakfast-I could not believe the variety of food-It was hot and fresh; bacon, eggs, sausage, biscuits, sausage gravy. cereal, waffles, toast, yogurt, muffins, and more,

Domonique T

26/11/2015
,
Durham, North Carolina

5

« Great Hotel with along with the service. »

Hotel is clean and well maintained. Rooms and carpets are clean and neat. Beds are very comfortable. The thing that stood out most was that the hotel even cleans the remote controls for the TVs. (most hotels don't do that). Was very impressed. The staff is very kind and helpful, and are willing to satisfy any of your needs.

LowerAlabamaEyore

20/11/2015
,
lower alabama

4

« Good budget choice in the Covington area... »

Room was on the top floor. Everything was as I expected per other reviews. Breakfast was adequate and typical for this type of motel. The 2 things that stood out to me were the cleanliness of the property and the concern, knowledge, and friendliness of ALL of the staff. They made me feel welcome and I could tell they took pride in providing good customer service....The only thing that didn't meet my or exceed expectations was the comfort level of the bed. We had a single queen upstairs. The mattress was in need of replacement. I didn't complain because the excellence of everything else overshadowed that. I would stay here again and for the money...I would find it hard to beat as a choice in the Covington area!!

terracottage

19/11/2015

4

« Nice Stay »

We have stayed the Best Western a couple of times now over the past 4 years. Clean room, super nice staff, a comfy bed, and wifi that will stay connected. All the things that we need when we are staying at a hotel for business.

Samuel B

12/11/2015
,
Morris Chapel, United States

5

« best breakfast »

I spend a lot of time in motels from Texas to Georgia the breakfast served here was the best. Lisa was very nice and made the experience even better. would like all the Best Westerns serve this type of breakfast everywhere

Lisa S

10/11/2015
,
Columbia, Tennessee

5

« The only place I'll stay when I head to New Orleans »

The staff is awesome. I will have to give a shout out to Bernetta. That woman is worth her weight in gold. :) I love the location of this hotel. I had 3 events on 1 day in another city, but I am very comfortable at this hotel and I am willing to pay a little extra gas just to stay here. There are plenty of restaurants, stores, banks, venues, attractions, etc. close by, always something going on.
My daughter and I were very comfortable and had a great time. I also met some awesome people. I just wish I had gotten their info :) Lisa Schneider

Louisa J

08/11/2015
,
San Antonio, Texas

5

« Wonderful, friendly customer service, clean comfortable room »

Great stay here at Best Western in Covington, LA, all around. Helpful staff. Great customer service, clean room, comfortable bed, and a home away from home. Joe, the maintenance man, introduced himself to me and asked if he could do anything to help me with my stay. I'm driving cross-country for a new job and was interested in learning about the area. He told me all about Covington and cities on my route, interesting places to see, was very friendly, welcoming, and helped me with directions. Two thumbs up!

Jane S

27/10/2015
,
Spring, Texas

5

« A+ Room Cleanliness »

Kudos to Jessica who greeted us with a Welcome note and 2 swans made from the room towels on the king bed. The cleanliness of the room was uncanny! No dust anywhere!! Yes, I ran my finger across the top of the headboard, behind the tv and the windowsill! I had to. The bathroom, shower and commode.. clean! All room ammenaties were stocked and the refrigerator and microwave were clean and in perfect running order. The room was immaculate. Kudos to Lisa for keeping the excellent breakfast bar, clean, hot and plentiful! If this is your choice for an overnight stay, you won't be disappointed!

Tony B

24/10/2015
,
Houston, Texas

5

« Friendly, Clean, awesome staff! »

Andrew at check-in, was very friendly, and had the information we asked about on a handy area map. Sandip, was the most friendly and welcoming manager, I personally every encountered. Meeting the Housekeeping Supv., Kendra, was wonderful, a sweetheart, eager to fulfill any needs. Then there was Brennetta, the beautiful soul of this woman, was so refreshing, in the hotel world. Her breakfast bar, was full of delightful treats, and it was clean, and inviting. On the morning of our departure, we received the most warm and heartful goodbyes, with HUGS! A wonderful place to stay.

William B

23/10/2015
,
League City, TX, United States

5

« What an Awesome place to stay! »

This hotel and staff are some of the best I've ever seen. They are friendly and go way beyond the expected to make your stay perfect. The rooms are great, food good, staff super. I'll definitely be be back soon.

Myles B

22/10/2015
,
Portsmouth, United States

5

« Friendly, Clean, Price is right »

Friendly, Clean, Price is right. We arrived Late and left early. Ate in the hotel. Breakfast food was OK, Fresh fruit and sweets are great. Eggs, and meats are eatable at best. Nothing more to say. We travel a lot and we like Best Western the best.

Jerry A

19/10/2015
,
Jackson, Mississippi

4

« Comfy beds »

I was very pleased with my stay here. The beds were comfortable and the rooms were clean. I enjoyed breakfast as well even though the lady Pam stepped out for a cigarette break which was very unpleasant to watch. Afterwards, she returned back to prepare breakfast. I was amazed at the front desk lady Dominique. She made us feel welcomed and also kept hot fresh coffee out. Overall, I enjoyed my stay and will definitely return.

Chilegal

08/10/2015
,
New Braunfels, Texas

3

« Decent place with thin walls »

We spent four nights. It's a decent place. People are friendly, pool is nice, breakfast is decent and the lady in charge of it is super-friendly. Location was good. That said, the only place I've ever stayed with thinner walls was a Motel 6 about 25 years ago. Could not get over being able to hear our neighbors' TV clearly -- on either side of us, and well past midnight. I don't think they were blasting the sound. I really think the walls are paper-thin. The pillows were numerous, polyester, lumpy, and oddly square. No problem for me as I travel with a pillow. Bed was very comfy, however. Lots of parking available. Overall, a decent place, but the noise level means we won't return.

Andrew J

08/10/2015

5

« Boiler Operator »

This hotel is the absolute best in the area. Special thanks to Dominique,
Blaze and Pamela for making our stay very enjoyable . Thanks to Brennetta for lovely breakfast every morning, and to Walter for a great job maintaining the hotel grounds

I3788JOjamesr

05/10/2015

5

« Great staff »

Andrew was a terrific check in and check out person, friendly and sincere. First rate, definitely management material. The breakfast was good, and the staff their very helpful, too. This was a great value for a moderately priced hotel. The pool was spotless, too.

Judi D

03/10/2015
,
Humble, United States

5

« Comfortable as home. »

I love this hotel. It is as comfortable as being home. It has all the comforts of home. The location is perfect....close to everything. I stay at this hotel/location every time I am in this part of Louisiana. The beds are comfortable. They provide good complimentary toiletries. There is an iron, ironing board, microwave, refrigerator, hair dryer and coffee pot in every room. All the amenities I normally look for. No need to look any where else. They even have an excess of power outlets! Most hotels don't have enough of them. I wouldn't stay anywhere else.

Loeidth

28/09/2015
,
Orange Park, Florida

5

« Great place to stop »

This hotel is very clean and well kept. The night desk person Liz was very help with our stay. Brendatte is the breakfast buffet cook and she does an excellent job. Walter did a quick look at our bed when my sister jokingly said it was too hard. It was a great stay

Todd N

28/09/2015
,
Temple, United States

2

« bad beds and pillows! »

BYOP (bring your own pillow) - neither the bed or pillows at this hotel were comfortable. There was one light that didn't work, but I never did sleep well no matter what I tried - pillows were "small" and numerous but no one combo felt comfortable.