Philadelphia International Airport opens pet relief area

A new permanent facility for travelers with service dogs, emotional support animals and small pets has opened in Philadelphia International Airport (PHL).

The permanent animal relief area is open near Gate D3. Approximately 90ft², it has a built-in basin with plumbing for easy wash downs by the owner, a faux fire hydrant, doggie waste bags, waste receptacle, hand washing station, and exterior waiting bench with device charging receptacles.

Keith Brune, chief operating officer at PHL, said, “The permanent relief areas are intended to be helpful and provide a less stressful airport experience for travelers who may have their service animal or pet with them.”

Additional permanent areas with the same features are planned to be constructed. The Terminal E service animal relief area will open in late 2019, and others in Terminals A-West, B and C will open in 2020.

The Terminal D permanent area replaces one of seven temporary animal relief areas installed post-security in 2016 to comply with the US Department of Transportation regulation to provide animal service relief areas inside airport terminals that serve more than 10,000 departing passengers each year.

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Kirstie joined the team in early 2017 and brings writing, communications and client experience with her. Now an assistant editor, she produces content for our magazines and websites. Away from the office, you will find her blogging on her lifestyle website or searching the internet for photos of sausage dogs.