The Consumer’s ABCs

Consumer Rights for All

We are committed to improving access to mechanisms for the protection of your rights as a consumer and user of goods and services anywhere in Peru.

Inform yourself! Here, you’ll find a range of tools and services to help you make better decisions when buying goods or using public utilities (water and sewerage, public transportation infrastructure, electricity and natural gas, and telecommunications).

Contact the different government agencies that are at your service. They can help you with any questions or claims you may have.