Investing in new technology that changes how the firm works and interacts with clients

Accelerating new business development

“Change is not just a buzz word, it is a necessity to understand how to use it to your advantage in today’s economic climate,” says CPE Link instructor, Sandra Wiley, COO, Boomer Consulting, who consults and teaches about managing organizational change.

“It isn’t enough to make a change,” adds Wiley. “Change must be managed carefully to minimize resistance and optimize adoption.”

Firms making significant changes need to understand that people resist change for many reasons:

They perceive changing as riskier than doing nothing

They feel loyalty to people associated with the old way

They have no models for the new way

They fear they lack competence in the new way

They feel overwhelmed

They fear that reformers have hidden agendas.

They feel that the change threatens their identity

They fear a loss of status

They fear a loss of quality of life

They are skeptical and want proof that the new way is sound

They genuinely believe the change is bad idea

What’s the most challenging change facing you and your firm today? How are you managing it?