Visual Retail Plus Software

Visual Retail Plus is an integrated system that gives retailers a single centralized location to manage Point of Sale, Inventory Management and more, all tailored to each retailer's unique needs. With more than 20 years in the industry, VRP gives retailers the most up-to-date technology available for a variety of retail applications.

The solution can be configured for a number of retail segments, including apparel, gift shops, hardware stores, electronics, office supplies and much more. It's ideal for growing retailers that need robust functionality and complete control of operations and employees, including across multiple registers or locations.

The control center allows users to manage the various system features, turning them on or off depending on the store's needs. These changes take effect immediately; there's no need to restart the program or the terminal. Inventory is strictly controlled through te "Inventory Matrix", which allows users to adjust inventory without accessing any of the other modules, creating purchase orders or shipping manifests, change item pricing, print barcodes and labels, categorize inventory and more. The "Close to Real Time" feature ensures this sales and inventory data stays accurate and up-to-date, even when the Internet is down.

Visual Retail Plus includes a reporting module that provides a variety of views and analyses, with recommendations for markups, transfers and purchase orders to ensure smooth operations. All of this functionality is backed by highly qualified tech support, available via phone, email and on the Web, usually within minutes. VRP is also fully integrated with a number of e-commerce companies, allowing retailers a choice from which to choose in order to sell online seamlessly.

For retailers seeking control over every aspect of their business, Visual Retail Plus is a complete, scalable solution.

Winner for retailers!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I can say that it is really a winner software for us in retail industry. it let us manage the other stores easily, plus it is very easy to navigate even our staff can use this software easily that makes them more utilize.

Cons

So far I don't have any complain for this, but i wish that it can be more customizable that would fit with the needs or our company

VRP - Reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I utilized this POS system for well over a year and it was one of the easiest I had ever used. Customer support goes above and beyond to solve your issues and you will always get someone on the phone. VRP is reliable and the company stands behind their product.

Cons

The system and user interface feel very dated and could definitely use a face lift or a redesign. In a 12 month period, I personally experienced a total of 3 debilitating errors for which I had to reach out to customer service. The issues were resolved with care and tact.

Great software, Great company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been working with VRP for years now, and they are the best. They are constantly updating the software with new features and have amazing prompt support anytime we have a question or issue. They adapted their program to meet our needs and continue to work with us whenever something new shows up. The flexibility and power of their software is incredible.

David from Cheese&more
Specialty: Furniture & home decor

April 2016

April 2016

Visual retail lake of simplicity

Ease-of-use

Functionality

Product Quality

Customer Support

N/A

Likes Best

everything is well explained with lots of details, nothing forgotten.

Likes Least

The graphic interface is not really clean, it should be easier and better presented

Recommendations

To adjust the interface with the environment could be a great idea, make it simple and really quick understanding

Jeffrey from SAMS-Mens & Boys Clothing
Specialty: Apparel & fashion

October 2015

October 2015

VRP Softwear-SAMSclothing

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use...intuitive. The Point of Sale module is easily learned by cashiers. Outstanding customer service.

Likes Least

Issues are easily and immediately resolved with customer service.

Recommendations

This is a highly customer friendly POS system. Extremely flexible for retail solutions. The customer service "handholding" is invaluable.

Austin from KITH
Specialty: Apparel & fashion

October 2015

October 2015

My Review of VRP

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

My favorite thing about this product is its level of customization. While the base level VRP system isn't something I'd say would fulfill our entire business needs, the assistance we get from our reps, and their ability to customize the platform to suit our particular practices is really amazing, and definitely something worth noting.

Likes Least

Due to the nature of our business, VRP is unable to catch up to our rapid sales. On weekends, we have products online that will call for high customer demand. Our web platform Shopify is able to register the sales before VRP does, which causes pretty sizable inventory issues unless adhered to prior.

Recommendations

Instead of dwelling on anything negative, understand how much information VRP is truly able to hold. It is literally our company's hub of all pertinent data. For that, you must be appreciative. I know I am.

Evelina from Otte
Specialty: Apparel & fashion

October 2015

October 2015

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Easy to use and train staff (since its self explanatory) and great customer service (Rita)

Likes Least

Onced purchased new monitor, touch screen doesn't work as great

Recommendations

It needs to be self explanatory, easy to search for style numbers, store credits, gift cards

Response: The VRP Team, Visual Retail Plus

Date: October 2015

October 2015

VRP is a software company, therefore if you feel that your touch screen is not working properly, we recommend contacting the store you purchased the screen from. Most hardware today come with a standard 3 year warranty.

Nicholas from Kith retail llc
Specialty: Apparel & fashion

October 2015

October 2015

VRP Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

As far as point of sales go, many over-complicate systems and worry too much about aesthetics. VRP focuses on functionality and ease of use. Kith has been loyal customers since inception of the company and our sister company, Atrium, has been a customer for 15+ years. Collectively we've made many additional pieces of the software allowing for growth and adapting to a fast pace retail environment.

Likes Least

Very few downsides of the product, however, some of the integrations with current systems took a bit longer to perfect than I would have hoped for. With that said, VRP did a lot to get these integrations up and running and now work smoothly.

Recommendations

Make sure you ask questions, understand the whole program before assessing it. Many things can be overlooked and there is so much that can be done on here you can get lost. Get a complete overview based on your work flow and if something needs to be added, just ask.

Carson from ShirtWorks
Specialty: Apparel & fashion

October 2015

October 2015

Flexible POS system with Great Support

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is fairly user friendly with lots of reports and features pre-built in. Like all POS systems I have worked with it has its shortfalls and glitches, but most of the problems are easily fixed. Most issues I have been able to resolve on my own, and the ones I couldn't VRP has been very good about helping resolve them.

Likes Least

I would like to see a little more customization for my specific business needs. You can customize many of the features and reports, I would just like to see that expanded.

Recommendations

Have the people at VRP give you a remote log in demo, its worth the time.

Response: The VRP Team, Visual Retail Plus

Date: October 2015

October 2015

Most of our customers request customizations since each business is run differently. We will contact you in order to discuss any needed reports or features that you feel can benefit your business; it may be a simple query that can be written either by us or you.

Rachhpal from DAZZLE
Specialty: Apparel & fashion

October 2015

October 2015

Been using VRP for 18 yrs+

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

easy to reach, and ease of POS specially for fashion retail.

Likes Least

ease of use POS, and support reachable, though I wish if I could reach them 24/7

Recommendations

Responsive support and a plethora of options

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

VRP can do almost anything you ask it to. It really feels that it was designed with a full understanding of how a retail store operates, not just some software company trying to check all the boxes so to speak.

Likes Least

Being a smaller company, VRP can make changes quickly and easily add new modules. Somethings this leads to bugs popping up, although I have to say they are usually able to fix any that are found with 24 hours of their discovery or less.

Recommendations

With any PC based point of sale software, make sure you always have a good backup solution in place. I have easily it's VRP's with Dropbox.

Hezi from SABON NYC
Specialty: e-Commerce

October 2015

October 2015

VRP Review from Hezi Rotem

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I've been familiarized with this program for the last four years, it's capable against our Magento program directed towards our e-Commerce platform.

Likes Least

We do come across connection issues a lot, this particularly occurs during our in-store functionality, this causes issues at times considering we have to check out customers through the program.

Recommendations

We would advise having a section that allows for programming adjustments or upgrades.

Response: The VRP Team, Visual Retail Plus

Date: October 2015

October 2015

We love having Sabon as our loyal customer for so many years, however as previously discussed, connectivity issues are not related to the VRP software.

Jason from Shoe Parlor
Specialty: Apparel & fashion

October 2015

October 2015

Excellent Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This software platform is like a nice bottle of red wine. It has a great formula and it gets better with age in the game of retail. VRP is constantly perfecting, upgrading and listening to the customers needs and that is wonderful thing this day in age. Also, if we ever need support they are always there and truly care about their customers.

Likes Least

Sometimes I wish their was a manual for each of the modules created in the system but if you play with them long enough you figure it out.

Recommendations

Call me or reach out to me anytime because we fully utilize the software's abilities to the max.

Joan from Li'l Darling Shoppe
Specialty: Other specialty retailer

October 2015

October 2015

Always have a good experience with this product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Software is user friendly. Also technical support is very helpful and friendly.. They always have answers to any questions I have. They do not need to ask others in the company as they are always on top of their product.

Likes Least

I do not have any negative reviews The above review summarizes the vendor and product.

Flexible tool and good customer support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use

Usability

Functionality

Functionality

Product Quality

Quality

Value for Money

Value

Support

We track all the stores we have and we improve the controls we have in our industry.

Pros

The solution of this software is really good you can be configured for a number of retail segments, including apparel, gift shops, hardware stores, electronics, office supplies and much more. It's ideal for growing retailers that need robust functionality and control the areas operations.

Cons

You should improve the manual and guides to use each module because sometimes It get a little bit harder to begin and try to find what you're looking for. It should be a great idea to improve this.

Review Source: Capterra

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