Do not use the apostrophe (') character to in the spreadsheet to indicate
a string - just type the data into the cell.

Dates should be in the day-month-year format without hyphens (e.g. 20 Jan 2004).
To achieve this format you may have to create a custom date format. You can do
this by selecting the dates, choosing "format cells," finding the closest date
format match to 20 Jan 2004, and then clicking on "custom" (below "date" on the
left-hand side). In the "type" field you will see something like
"[$-409]d-mmm-yyyy;@". At this point, remove the hyphens so that the
type field reads "[$-409]d mmm yyyy;@".

If you have any questions about your spreadsheet, feel free to e-mail us a sample of what
you have done and we can confirm whether or not the formatting is correct.

After reviewing the records, send them to us by e-mail. If the file is too large for our
e-mail capacity for attachments, you can mail them to us on a CD. Make sure to keep a backup
copy on your computer!