Hand baggage

One carry-on bag included

You can also bring one small personal item on board. This could be a little handbag or a slim laptop case that fits comfortably under the seat in front of you.

Your ticket type will determine how heavy your hand baggage can be.

Size and weight limits

LowFare, Lowfare+, Flex, Premium

1 carry-on bag: max. 55x40x23 cm

1 small personal item: max. 25x33x20 cm

Max. combined weight: 10 kg

PremiumFlex

1 carry-on bag: max. 55x40x23 cm

1 small personal item: max. 25x33x20 cm

Max. combined weight: 15 kg

Travelling to/from Dubai? Your hand baggage must not exceed 8 kg. This is due to weight restrictions on board these flights.

On very busy flights we may have to ask some of our passengers to check hand baggage into the cargo hold if our overhead compartments are full – even if your hand baggage is within the permitted size and weight limits. In these situations we recommend that you remove any travel documents, ID papers, medication and fragile or valuable items from your carry-on bag.

Children and infants

Infant (under 2 years)

There is no hand baggage allowance for infant tickets, but you can bring a reasonable amount of baby food and milk/formula for the flight.

Children (2 to 11 years)

If you purchase a child ticket, your child can bring the amount of hand baggage and checked baggage that their ticket type allows.

Sports equipment

Before you fly

Print out your travel receipt and bring it to the airport so we can see what you've paid for.

Make sure you check in and deliver your bags to us at least one hour before departure.

Skis and snowboards

Max 20 kg

Off to a winter wonderland? You can have 2 bags with a combined weight of 20kilos, this can only contain relevant skiing or snowboarding equipment (that means sports clothes need to go in your regular checked baggage)

Sports weapons and ammunition

Weapons and ammunition for hunting or competitions can be carried in your checked baggage, but as safety is always our first priority, there are some restrictions.

Conditions for travelling with a weapon:

You must advise our check-in staff if you're travelling with a weapon or ammunition.

You must pack the weapon in a locked hard case.

If possible, the weapon shall be set in an inoperable state by removing a vital part. The parts may be transported in the same locked hard case.

You may bring up to 5 kg of ammunition. The ammunition may be packed in the same locked hard case as the weapon if designed for it, or in or as checked baggage in a manufacturers original package or in an ammunition box designed for that purpose.

Excess baggage

Musical instruments

Instruments in the cabin

We understand that sometimes you'll want to bring your instrument with you on board.

Take your instrument as hand baggage

You can bring a small musical instrument on board provided you do not exceed the hand baggage allowance for your fare type. If you're travelling with a larger instrument, such as a violin or viola, then you can bring this instead of a carry-on bag. The instrument can be slightly bigger than a regular carry on bag, but must not exceed 90 x 35 x 20 cm and the carry-on weight limit for your fare type.

Book a seat for your instrument

If your instrument's bigger than 90 x 35 x 20 cm and you'd like it to travel in the cabin, you must book a separate seat for this (max. size 140 x 46 x 30 cm). Instruments in this size range may include guitars and cellos. The booking for both you and your instrument has to be made through our Contact Centre at least 48 hours before departure.

TSA locks – to/from the U.S

If you want to lock your bag while travelling to or from the U.S, make sure you use a TSA-approved lock.

If you choose to use a different lock, be aware that we can't cover damage if your bag is forced open during a random security screening.

Use a protective case

Certain items are not designed for air travel and really need extra protection. We strongly recommend always packing these items in a hard or padded case to avoid any potential damage:

strollers and car seats

bikes, golf equipment, skis and other sports equipment

paintings

other delicate and valuable items

Packing solutions for your equipment

Airshells – protective packaging available to rent at selected airports.

Stokke PramPack – packing solution for most prams and car seats.

Our liability is limited

Our liability, along with all airlines, is limited in accordance with the Montreal Convention when it comes to baggage. Avoid any unneccessary surprises and make sure your belongings are packed in line with the above conditions before you set off on your trip.