On a quarterly basis, we meet with community organizations, allies, and roundtable forums to get the scoop on what’s needed. Perhaps an upcoming Medicaid policy change will affect what folks can get when they visit their clinician. Maybe unseasonably cold weather is depleting coats faster than expected. Or it’s possible a sock-monster broke from a thousand-year slumber and ate everyone’s socks.

We don’t have all the answers, and that’s exactly why we get our information directly from the people who do. We adapt our model on the reg to make sure it’s the best it can be, always. You can rest assured knowing that your stylish choices will have meaningful impact whenever you make a purchase.

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LOST FORMAT GUARANTEE

Everything at LOST FORMAT is backed by our 101% Feel Great Guarantee. Does your shirt feel great? Did you feel great during every moment of your purchase? Do you feel great knowing you helped a homeless neighbor in need? If not, we beseech you to let us know. We don’t feel great unless you feel great.

(Note: We don't know the legality of promising 101% of anything, since it might be mathematically impossible. We're not astrophysicist rockstars or anything. Just know that we'll go above and beyond what's reasonable to make you feel great.)