If you’re having trouble connecting to your email account, or you’re setting it up in your mail client for the first time, there’s an area in cPanel that lists exactly what mail settings you should use for the account! Here’s how to find it:

You will see an area that lists both the recommended SSL and Non-SSL settings to use for your email clients.

Plug the appropriate set of info into your email client of choice and you’re all set! If you’re not able to connect using those settings listed in cPanel, you can start a live chat session with us or send a quick email to help@hostnine.com and we’ll be happy to help.