Welcome to the FAQ page

FAQ

DO YOU HAVE SEASONAL SALES?

We offers seasonal sales twice a year. Register for email updates to be notified when our sale starts, and when we offer further reductions.

CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER HAS BEEN DISPATCHED?

Once your order has been dispatched, we are unable to redirect your delivery to another address. To avoid any delays receiving your order, we suggest that you provide a suitable shipping address for the specified delivery times.

CAN I CHANGE OR AMEND MY ORDER ONCE IT HAS BEEN PLACED?

Before your purchases have been prepared for dispatch we can cancel an item or edit your billing and shipping details.

However, we are unable to combine orders or add pieces to an existing order once it has been placed.

If you need to make any amendments, please call us on +852 2110 4166 for assistance.

DOES HUNDREDS GIG CASES SHIP TO MULTIPLE ADDRESSES?

We are only able to deliver to one address per order. If you would like to send your purchases to multiple addresses, we suggest that you place a separate order for each destination.

HOW LONG DOES DELIVERY TAKE, AND HOW MUCH WILL IT COST?

WHICH COUNTRIES DO YOU SHIP TO?

We arrange shipping within Hong Kong for orders made on this website. For international shipping, please place an order by sending us email – sales@hundredscases.com. Our Sales Representative would contact you. It is also very convenient.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Visa, MasterCard, American Express, Bank Transfer and Cheque. All credit card payments are processed through a secure checkout system provided by PayPal.

I’VE FORGOTTEN MY PASSWORD – WHAT SHOULD I DO?

To re-set your password, follow the ‘Lost your password” instructions on the SIGN IN page. Please note, for security reasons we are unable to send your old password via email.

IS MY PERSONAL INFORMATION KEPT PRIVATE?

Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read our Privacy Policy in full.

DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

Yes, please register with us to place an order, track your orders and review past purchases. You can save your address and details so you can shop even quicker next time.

HOW DO I MAKE A PURCHASE?

Shopping at Hundreds Gig Cases is easy:

Use the Product Category links.

Once you have found an item, choose quantity and click on the ‘ADD TO CART’ button on the product page.

Review the items in your shopping bag by clicking the ‘CART’ link at the top of the page.