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Error messages opening .xlsx or .docx

We have created a web page in our corporate intranet for business users to submit project requests. Our developer uses the Clarizen API to create the project in Clarizen and upload any attachments. In Clarizen, when we access the submitted project and click on the attachments, we get error messages for both .docx and .xlsx. We don't get the messages if the attachments are .doc or .xls. Is there special coding that we need to do to better handle .docx and .xlsx?

For an.xlsx, the first message we get is 'we found a problem with some content in 'filename'. Do you want to try to recover as much as we can? We click on Yes. The second message is Excel was able to open the file by repairing or removing the unreadable content.

Please open a support ticket for this issue, and attach a sample Excel file which shows those messages when downloaded from Clarizen. We'd also like to know if the same issue occurs when uploading the Excel file directly through the Clarizen UI, or only when the file is uploaded through the API.

I will attach the code shortly. Can you add these comments to the case so I can respond to the case and not both the forum and the case? I'm assuming you were able to open the documents without errors (ones noted in the png in the case) from within Clarizen after loading them via the API?

I have attached the files to the case that generate the error when I try opening them.

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