Customer reviews —

“First of all I liked the service provided by Voyage Prive. It is not the first time I used this company services and every time everything runs smoothly and efficiently. Thank you. I am also very satisfied with our stay at the Hospes hotel. Excellent location, perfect service and facilities.”
Posted on 10 November 2017

This hotel won the Certificate of Excellence from the world's leading review website, which honours hotels & accommodations that consistently demonstrate a commitment to hospitality excellence.

Your Destination —

The Hospes Puerta de Alcalá boasts great views of the Retiro Park and is just 1 km from the iconic Museo del Prado. It’s also only a short walk from here to Madrid’s main shopping street, the Gran Vía.

For history and amazing architecture head to the older districts of Lavapiés, Malasaña and Chueca, and don't forget to explore the extraordinary cultural riches of the Golden Triangle - the Prado, Reina Sofía and Thyssen-Bornemisza art museums.

Nearby Attractions

Hotel Hospes Puerta de Alcalá 5* —

Enjoy a stay at the stylish Hospes Puerta de Alcalá 5*, a marvellous fully restored building which dates back to 1883. This historic hotel features 41 rooms, all featuring a flat-screen TV, a bathrobe & special amenities.

At the Hospes Puerta de Alcalá, you will find the Malvar Restaurant and The Malvar Terrace where you can enjoy a wide variety of local cuisine.

The Bodyna Spa area has 3 treatment rooms, a Turkish bath, a gym, a relaxation room and a relaxing pool where you are able to indulge, unwind, and immerse yourself in a state of tranquillity.

Deluxe RoomThese rooms have the same luxurious decor and amenities as above, with the added benefit of a more spacious layout.

Size: 36 sqm

Your Board Basis —

This offer is based on a Bed and Breakfast stay.

Just for you: A welcome drink.

Restaurant MalvarLocated on Independence Square, in front of the Puerta de Alcala, this is the ideal place to taste traditional tapas with a contemporary twist.

Malvar Terrace This charming outdoor space has stunning views of the Alcala Gate and is open all year round for drinks.

Your Time —

Just for you: - Free spa access - €20 discount when booking a massage (subject to availability, book prior or upon arrival)

The Hospes Puerta de Alcalá is home to the new BODYNA Spa, a comfortable space dedicated to body and mind.

BODYNA Spa offers an area for massage and spa treatments, a fitness room, a Turkish bath, a Pilates room and a small relaxing pool, and is free to access.

Your Journey to Hotel Hospes Puerta de Alcalá 5* —

Flights: The flights included are with either a scheduled or no-frills airline and are subject to live availability and prices can change. You can choose your preferred departure times during the booking process. Please select your flight options carefully as departure and arrival airports may differ.

Transfers: Transfers can be added at the next stage of the booking process for an additional fee (flight inclusive offers only).

Public Transport: Your hotel is approximately 300m from Retiro metro station.

Travel Advice —

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information please click here.

Please note that the advice can change and consumers should continue to check it until they travel.

Your Contract —

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider.

Travel Documents —

Flight Inclusive OffersYou will receive an email confirming your booking within the next 48 hours.

Please check all details on this confirmation are correct. If there are any discrepancies, please notify us as soon as possible.

The airline is ticketless and therefore, you will not receive any hard copy documents. You will however, receive an email from us detailing your flight information and reference number to enable you to manage your booking online via the airline website.

You will also receive an accommodation voucher for presentation at the hotel reception at point of check-in.

If you have booked transfers, 'Meet & Greet', car hire or airport lounges, you will receive a separate voucher for each of these services. Please note that transfer vouchers are sent directly from the transfer supplier.

Please do make sure that you either add Voyage Privé to your ‘Safe Senders’ list or check your ‘Junk mail’ regularly for your travel documents.

We will send all documents out as early as possible (subject to full payment being received) but you should receive all your documentation at least 10 days prior to departure.

Important Information —

Please note that the location shown on our map is to be used as a guide only and the actual location of the property may differ

Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods

Star rating standards may differ to that of the UK, depending on the country of travel

In order to show a percentage discount, we compare our offer price with a "reference" price (as shown against each offer). This reference price is provided to us by the hotel, tour operator or other partner and corresponds to the prices displayed in the hotel or partner brochure. We include the cost of additional services such as room upgrades, welcome drinks, treatments, etc. as negotiated by our team, when calculating the reference price.