So I sent Gm customer care an e-mail to see if they could tell me why I could no longer track my order...they sent me an e-mail back that said "due to the nature of this inquiry, it is necessary to continue this communiccation via telephone"
Can anyone tell me why this might be? I can not call to get info untill 10 my time thats 2 hours from now....

When the letter to the dealers was received on March 2nd from GM about the "hold" or quarantine in QC pertaining to the 4B00 cars: Russell M. Clark (signatore of the dealer letter) conveyed the following comment....."We will continue to keep you posted on any developments regarding production and vehicle shipments from Oshawa".To my knowledge there has not been one single post from Russell or any GM employee since the cars were quarantined. Prove me wrong.....

Maybe there has not been one single update in the last two plus weeks because no reportable material developments regarding production and vehicle shipments have occurred in that time period.

So I sent Gm customer care an e-mail to see if they could tell me why I could no longer track my order...they sent me an e-mail back that said "due to the nature of this inquiry, it is necessary to continue this communiccation via telephone"
Can anyone tell me why this might be? I can not call to get info untill 10 my time thats 2 hours from now....

I received the same reply, I called them 2.5 hours a go and was asked just to leave a message and they would return my call within 24 hours.

So I sent Gm customer care an e-mail to see if they could tell me why I could no longer track my order...they sent me an e-mail back that said "due to the nature of this inquiry, it is necessary to continue this communiccation via telephone"
Can anyone tell me why this might be? I can not call to get info untill 10 my time thats 2 hours from now....

My guess is you were probably a part of the DOSP of march 6th which got postponed.

So I sent Gm customer care an e-mail to see if they could tell me why I could no longer track my order...they sent me an e-mail back that said "due to the nature of this inquiry, it is necessary to continue this communiccation via telephone"
Can anyone tell me why this might be? I can not call to get info untill 10 my time thats 2 hours from now....

Quote:

Originally Posted by toilets

My guess is you were probably a part of the DOSP of march 6th which got postponed.