Definitely not the old Ritz anymore. Public restrooms were dirty, no towels etc in both the Men’s and Women’s rooms. Staff had poor English skills and no turndown service at night. Not what I would expect for hotel as expensive. Lastly, there was a miscellaneous charge of 30.00 for free WiFi and coffee in the morning. Not sure what was free in the end. Next time I’m in town I’ll go back to staying at the Four Seasons.

Hotel is in a great location. Boston Common is right across the street. The staff was excellent and what you would expect from a Hotel of this caliber. However, we thought the rooms were dated and really could use a facelift. Our bed sheets had a stains on them, and the armchair armrests were frayed to the point you could see the cushioning underneath. These aren't generally a big deal, but still when you spend $400+ a night you would think things would be in good order. I am not a picky person, but its the little things that make staying in upscale hotels worth spending more. This unfortunately was not the case at the Taj.

Cons:
Airconditioning in room is incredibly loud and rattling.
Big room and tiny bathroom.
Curtains do not darken room.
Hotel is dusty and has a musty smell through hallways.
Rooftop restaurant/cafe is no longer open (this would have been the one redeeming feature of the hotel). Instead they have cramped little cafe on ground floor.
Pros:
Location.

The bed was hard and uneven. Wallpaper was peeling. The room walls were paper thin and I heard people in each room next door. The breakfast had a good selection but the food quality was just ok. Disappointing for a hotel as storied as the Taj.

Hotel highlights

Walking distance to Newbury Street and Boston Common

Free WiFi in rooms and public areas

Bar/lounge

24-hour fitness center

Located in Back Bay, Taj Boston is adjacent to Newbury Street and within a 10-minute walk of other popular attractions like Boston Common. This 4.5-star hotel has 273 rooms and welcomes guests with a bar/lounge, a 24-hour fitness center, and free in-room WiFi. Centrally located in Boston, the hotel is also a short walk from Copley Square and The Freedom Trail.

Dining

Start each morning off right with cooked-to-order breakfast served for a fee. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.

Rooms

A TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a minibar, free newspapers, and free bottled water.

Property features

Guests of Taj Boston enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is offered for USD 53.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a computer station, express check-out, and free newspapers.

Room options

Deluxe Room, 1 King Bed Interior View

King 1 | Sleeps 3

from$132

Presidential Suite, 1 King Bed, Park View

King 1 | Sleeps 3

Luxury Suite, 1 King Bed, Park View

King 1 | Sleeps 3

Suite, 1 King Bed, Park View (Commonwealth)

King 1 | Sleeps 3

Junior Suite, 1 King Bed, Fireplace

King 1 | Sleeps 3

Suite, 1 Queen Bed, Park View

Queen 1 | Sleeps 3

Room, Accessible

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, City View

King 1 | Sleeps 3

Room, 2 Double Beds, Park View (Scenic)

Full 2 | Sleeps 4

Deluxe Room, 2 Double Beds, City View

Full 2 | Sleeps 4

Deluxe Room, 2 Double Beds, Interior View

Full 2 | Sleeps 4

Executive Suite, 1 King Bed, View 1 Bedroom, Interior View

King 1 | Sleeps 3

Premier Room, 1 King Bed, View (Commonwealth)

King 1 | Sleeps 3

Premier Room, 2 Queen Beds, View (Commonwealth)

Queen 2 | Sleeps 4

Room, 1 King Bed, Park View (Scenic)

King 1 | Sleeps 3

Guest reviews for Taj Boston

Everyone (30)Couples (39)Business (7)Family (11)Friends (6)Other (4)

5

Everyone

By a verified traveler on Dec 26, 2018

Review commentEvan Turell responded on Dec 28, 2018

We are delighted you enjoyed your stay and truly hope to welcome you back in the near future.

4

Everyone

Clean and very spacious. Gym equipment was old and falling apart. Lots of old worn out fixtures. Nice, but a little shabby.

By B, from Newburyport, ma on Dec 11, 2018

Review commentEvan Turell responded on Dec 15, 2018

Thank you for your review. We appreciate the feedback and is one of the items we are addressing during our upcoming renovation. We hope to have the opportunity to welcome you once it is completed next year.

4

Everyone

Nice and very spacious hotel. Lots of things that were old and falling apart. Like many others have said. Great old hotel in need of renovation.

By B, from Newburyport, ma on Dec 11, 2018

Review commentEvan Turell responded on Dec 16, 2018

Thank you for your feedback. We are happy you enjoyed the hotel and do agree that the rooms are in need of an update. It is one of the many reasons we are very excited for our property wide renovation. We are in the beginning stages and will be continuing at the beginning of the new year. We look forward to the opportunity to welcome you back once the rooms have been redone.

4

Everyone

Love the location in Boston. Friendly staff as well’

By Kim, from Boston, Ma on Nov 26, 2018

Review commentAnaW responded on Nov 26, 2018

Thank you, kindly.

5

Everyone

By a verified traveler on Nov 20, 2018

Review commentMOD PH responded on Nov 22, 2018

Thank you!

3

Everyone

It’s old. Well maintained. But old. It’s best feature is its location.

By JL, from Mexico on Nov 1, 2018

Review commentEvan Turell responded on Nov 6, 2018

Thank you for your review. We appreciate the feedback. We recognize that the rooms are in need to be updated, which is why we are looking forward to beginning our renovations. We hope to welcome you back once the renovations are completed.

5

Everyone

Beautiful hotel on the corner of Newbury where you can shop till you drop!

By Terry, from Raleigh, NC on Oct 24, 2018

Review commentEvan Turell responded on Oct 25, 2018

Thank you for your review. We are delighted you enjoyed the hotel couldn't agree more that Newbury Street has some of the best shopping! We hope to welcome you back again in the near future.

4

Everyone

Good location, very nice staff. Valets and everyone very helpful. Food was good too.

By a verified traveler on Oct 2, 2018

Review commentEvan Turell responded on Oct 3, 2018

Thank you for your review. We are delighted the team took such care during your stay and we truly hope to welcome you back in the near future.

5

Everyone

Nice hotel with good location. It is close to the park and shopping center. The fitness and business center are good

By a verified traveler on Sep 13, 2018

Review commentEvan Turell responded on Sep 15, 2018

Thank you for your feedback. We are delighted you enjoyed your stay and the amenities provided buy the hotel. We look forward to welcoming you back in the near future!

5

very clean and friendly staff

Everyone

Very clean hotel, friendly staff, great food. I’m definitely going back there again! It was a little bit pricey but it’s worth the money

Offsite Activities

Location Highlights

Hotel Policies

Arrivals + Departures

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

Check-in starts at 3 PM and ends at 3 PM

Check-out: noon

Minimum check-in age: 21

Payment types

Kids + Beds

Up to 2 kids stay free when using existing bedding

Rollaway/extra beds are available for USD 30.0 per day

Free cribs/infant beds are available

Pets

This property welcomes pets for USD 114.50 per pet, per stay

Dogs and cats only

Up to 1 per room (40 lb is the maximum pet weight)

Restrictions apply

For more information, guests can reach out to the property at the number on the booking confirmation

Things To Know

Details about charges, deposits, or other important information:
Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.

A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.

Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

The minimum check-in age for Spring Break is 21 years old.

The following credit cards are accepted: American Express, Discover, Mastercard, and Visa.

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Charges for extra guests may apply and vary according to property policy. A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old.

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

Resort fee: USD 35 per accommodation, per night

The resort fee includes:

Fitness center access

Internet access

Phone calls

These are all of the charges provided to us by the property. However, charges can vary based on the room you book or length of stay.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Valet parking fee: USD 53.00 per night

Pet fee: USD 114.50 per pet, per stay

Early check-in is available for a fee (subject to availability, amount varies)

Rollaway bed fee: USD 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Awards & Affiliations

Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.