"Peggy Mazaras"

- Robby

Peggy Mazaras was great. So friendly and helpful. Got my car right in and car was done on time at a reasonable cost. I will definitely be back. It was my first experience with your dealership and I was very impressed.

Thank you for your review of your recent visit with Naples Nissan. I agree Robert Sneed is an asset to this organization and I am very proud to work with him. Thank you for taking the time to tell your story, and thank you for being our customer.
Sincerely,
Ken Caraglio
Director of Customer Relations

"Excellent Service Advisor"

- drbabs

Danny explained everything thoroughly and service was completed 5 minutes sooner than expected! The lounge was very comfortable and I appreciated the amenities provided. It was a very positive experience.

"15000 mile service"

- FrontierRon

Having made an appointment made things go smoothly. Was met at my car when I arrived, a quick check by the attendant confirmed my appointment and why I was there. I received a brief but thorough summary of what would be done to my vehicle, when it would be ready, and how I was to be contacted when finished. All that took place and I received my car serviced, washed, and vaccummed. The service people were knowledgeable and friendly, were eager to ensure my satisfaction, and performed exactly as they promised. It is obvious that in today's competitive automobile industry, Naples Nissan wants to earn your business. They have definitely earned mine.

"Broken Handles"

- rydel

Well my 2017 Nissan Envy I bought back in October had a broken driver side door handle since before I bought it. Daryl Day had it fixxed 3x in the 1st 60 days. It kept breaking. Recently it broke again, on both passenger and driver side. Danny is getting it replaced at no cost which is cool. However if it breaks again I am going to consult a lemon law attorney and/or talk to dealership manager about getting a new vehicle. This has to be a recall item.
Ryan Delfino
239-908-7694

John,
Thank you for your recent visit with our service dept. I will let Bobby know you were pleased with your visit. Thank you for being our customer.
Sincerely,
Ken Caraglio
Director of Customer Relations

"Gabby"

- sonny1

Both my wife and I were extremely pleased with the service provided by Gabby. Instead of taking the usual 15-20 to get checked in, Gabby was able to do it in only a minute or two. I was kept up to date on the status of my vehicle and options available to me in a timely manner. We will be requesting Gabby exclusively from now on when we get our vehicles serviced at Naples Nissan.

Sonny1,
Thank you for your recent review. I am so glad you got to work with Gabby we are very proud to have her as part of this team. We appreciate you taking the time to let us know how we are doing. Thank you for being our customer
Sincerely,
Ken Caraglio
Director of Customer Relations

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