we are sorry to inform that we will NOT ship any
more to South America (Chile, Argentinia, Brazil Chile, Equador,
Columbia, Venezuela, Parquay, Uruquay)

Shipping to those countries unfortunately is extremely problematic
because of very severe import and tax regulations there.

The customers tax number has to be printed outside on the parcel and customer
has to pay quite some
money on handling fees and import tax.

In one case a Brazilian customer was asked to pay for a
parcel worth 389 euros fees and taxes over 423 USD. More than 100% of the
value of the goods. Sure the customer refused and UPS asked us to pay this
sum on his behalf. As we also refused and asked for the parcel to be returned to us at
our cost we were informed that the only alternatives are to pay or have
the parcel destroyed. We agreed to have it destroyed...

Now again, a parcel destined to Argentina was refused by UPS because of
missing tax number.
We are very sorry for this situation, but we do not have the time and
nerve to play bureaucratic games with the local fiscal administrations in
those countries.

If that is a consolation to the customers concerned, same situation
exists with Russia.