Thank you very much for the service staff to do very well.
I was also on a birthday trip, but I was thrilled to receive champagne service.
The hot spring and the food were great. There is Uchiyu in the retro Japanese-style room, too and the room was enjoyed many times.
I'm really thankful to you

Ryokan's evaluation score is 4.5 points. Dinner and other dish descriptions, and warm dishes are warm, the other rooms and hot springs (especially the open-air bath of the inner bath) were very relaxing, and we enjoyed a pleasant trip.

The service staff is very caring, from the stop of a good car to the departure of the hotel, you can feel the service and intimate of the mountain river. The meal and the environment are very good, I hope there will be a chance to stay in the future.

The room (the sleeping tree) was wide and it was good. Outdoor bath with room was good, too. The reserved bath (hinoki) was dirty because it had a spider web nest in the washroom. Dinner was less than expected. (The grilled fish should be sweet at this time ..., meat should be steak ... · · · Breakfast was reasonable. The service was also reasonable, but although it took a memorial photo, it was not printed at departure the next morning. Somewhat dissatisfied with the price overall.

Good evening. I stayed at Ryokan Yamakawa for my first stay at Kurokawa Onsen. I was in the outskirts of Kurokawa Onsen, I was able to spend very quietly and slowly. The cuisine was a full-fledged kaiseki dish, and the mother and the young brother who stayed together were very delicious and it was a feeling of excitement. I also did not understand that I did not understand the staff, I was very happy to investigate. When I stayed at Kurokawa Onsen I thought that I would like to stay at Ryokan Yamakawa. Thank you very much.

Cleaning of the room etc., fine points were also perfect and it was wonderful. Because I took a small child, I thought whether there was no worry of troubling other customers as long as room meals were possible without permission. But everything else was satisfied, so if you have the opportunity of the next trip you will come again. Thank you for a wonderful time.

The facility atmosphere was good. Whether there was a good point to have spider webs on the lights, window glasses dirty, or to be a little more attentive. Bath was hot anywhere, even adults were hard. Because infants were there, it is deadly to get hot. The location was good. Cooking dinner is salty as a whole, especially appetizer. Your soup is too hot. The steak was delicious. However, even if you make it, the amount is small even if you make a horse stick or steak. Breakfast was delicious. The one who took us to the hospital room will only have one small package. I do not grasp the layout of the room. There is no description of how to use the family bath. The tea that was served was tepid and not tasty. Mr. Nakai of the meal club did not come so easily, so it was hard to ask, and I did not feel like coming to see how often. My native language at the time of dinner preparation stand out. It would be for work, but everywhere, a door (like a staff only) was left open, and it was uncomfortable to be able to show such behind as a guest. At check-out, no shoes on the front door. I have lots of luggage, but I do not have a word of whether to hold it. I have no visit. The thing that is fatal is that the staff can not greet properly on the whole. The atmosphere of the inn brings about overall points, and as a whole it 's okay or not, it is not a hotel recommended for people. The review was good & I was expecting a high degree of satisfaction because it was an inn that was posted in relaxation, but it takes considerable effort on the part of the most important hospitality. I did not think that I wanted to go again.

Tissue of the room, family bath bath tissue was somewhat dissatisfied. After that, it was regrettable that the foot wiping mat of family bath was chapped. After that it was nearly perfect, the quality of the hot springs was very good feeling! I think I want to go again. Thank you very much

Beforehand, we were telling you that we stayed at the celebration of our parents' umbrella, but we had a lot of unexpected consideration and the whole family was deeply moved. Of course the comfort of the room is of course also good, but I was completely addicted to the bathroom of the room and the exquisite hot water of the outside outdoor bath, I was completely addicted, so I wanted to soak for hours. Because it seems to be a very popular inn, it is quite difficult to make a reservation, but I'd also like to interfere with you again. Thank you for all the help you have given me.

Thank you very much for this time. It also made refreshing possible for you, making it a wonderful trip. Although I was allowed to pay by credit card at the time of checkout accounting, I should have paid by credit card to relux, but not only the extra amount but also the full amount settled in the inn It seemed like a little uneasy remained. At that time, I did not care much, but when I returned home and checked the details, I was like that, so if you made a mistake, thank you for your support.

I'm looking forward to staying at a secret hot spring inn for a sake, visiting a bath. The atmosphere until we arrived at the inn is also good. The condition of the bath in the room was bad and the hot water temperature did not rise so it was a shame that I could not use the lodging day eventually. Because the inhabitants cared a lot, I think that that point can not be helped.

The rooms, the hot springs, the meals, and the heartwarming hospitality were very impressed. It was my first trip to Kumamoto, but it was a trip to my heart. The return from Kumamoto castle became late and I asked you to change the time of meal, but I greeted you with a warm word. I would like to visit again. Thank you very much.

Thank you very much for taking care of me. Last year, when I visited Kurokawa Onsen, I decided to stay at Mr. Yamakawa for the wonderfulness of the outdoor bath and the response when I asked for a stop-by hot water. Because it is a corner and asked for a room apart, it was wider than I imagined, I was surprised and surprised. Because it is from Yokohama, although transportation time and time are considerable, I feel that it is not higher than going to nearby Izu and Hakone in consideration of cost performance such as a wide garden full of enthusiasm, a bath, food not usually eatable . I really liked the room of the sleeping wood that I could stay. I talk about my husband and I want to be indebted to Mr. Yamakawa. Thank you very much for all the staff.

It was nice to stay in a very nice accommodation at Kurokawa Onsen which I thought was going to go. The atmosphere of the hotel, the room where we stayed was also good. When I was guided to the room and opened the entrance door, I felt nostalgic feeling, somehow "I'm sorry" I got up with a feeling. Also, every bath was very comfortable. The meal was also very delicious and I was very satisfied. Among many innumerable details of cooking explanation, Mr. Yamakawa was introducing a special dish and a simple dish, and he also got interested in the taste of cooking instead. I requested the meat to beef dish, but we accepted it pleasantly and got it all delicious. Thank you for listening to selfishness. Employees also feel comfortable, simple and warm correspondence, very pleasantly able to spend. As for the room charge, there are many high accommodation now, it was conscientious price. Mr. Yamakawa is simple and fashionable though it seems that there are many inns at the hot spring resort center, which is the "secret for securing Japanese secret". It was truly really great satisfaction. It was a very nice memorial trip. I regret not being able to go easily because it is far, but I definitely want to stay again. Thank you very much.

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· When using this service, Login is required with an auID. Additionally, in accordance with the privacy policy provided by the company, to which the user is in agreement, the company will manage the users personal information as stipulated.

· When registering with your auID, KDDI will provide the customer information of the auID user to the service provider, Loco Partners Inc.

· By registering with an auID the user name, email address, date of birth, gender, postal code, address, and phone number linked with the auID will be populated in their respective fields on the registration screen. Registration with the service provider, Loco Partners Inc., can be completed with, or without, editing this information gathered by registering with an auID at the user’s discretion.

· The company will share the following information of the members who register their Relux member ID using the auID by KDDI CORPORATION (hereinafter referred to as "KDDI") with their respective KDDI service (Telecommunications service, Content service, au electric, au Life Insurance, au damage insurance, au Loans, etc., hereafter referred to collectively as "KDDI"):