warren: "we're pondering enhanced disclosure regs that would require merchant to post signage explaining how it 'do what it do', but we're running into literacy issues... however, we have an exciting new partnership with an apple property"

(camera switches momentarily to lynn, a boomer with a community college accounting degree, who's one of around 150 bank VPs on staff to sign paper. lynn weighs a solid two hundo. she is seriously thinking about getting her third mochaccino of the morning)

whoa, whoa, whoa. i think this kind of recourse to lazy, false stereotyping about given names and even what a "name" is cannot be considered in tune with our corporate values. that's not who we are as a bank and i'm really disappointed to hear this kind of language, even in jest. at goldman, we know that many people like to define their own relationships with names. this is very important to them and we are dedicated to fully respecting our valued customers' choices.