Software Description:

Get started in 30 minutes with SDK integration and out-of-the-box reporting, instantly see usage trends and user behavior.

ReachOutTM in-app messaging delivers contextually relevant messages such as: product announcements, offers, how to tips, or prompts to upgrade; based on targeting you define, such as feature usage, geography, version or license status.

The solution is Intended for software-defined organizations, mainly in Financial Services, Retail, Media, Telecom, Insurance, Healthcare industry, as well as Government institutions. When it comes to deployment, there are three options: cloud-based, Software-as-a-Service (SaaS), or as an on-premises.

Software Description:

GSX Solutions provides out-of-the box monitoring to ensure your applications are performing the way they should, all around the world, whether they’re on-premises, hybrid, or in the cloud.

Our products sit on a virtual machine or any laptop to automatically discover, display and troubleshoot the health of an organization’s Unified Communications environments. The new GSX Gizmo is a powerful web-based dashboard that gives the IT team the information they need, at the time they need it.

GSX Robot Users are nimble and agile mini-engines that can be deployed in multiple locations to run scans and report back to the GSX Gizmo from around the world. They constantly check applications’ performance, simulate end-user scenarios, and diagnose network latency.

GSX dramatically reduces user complaints by constantly monitoring the performance of the applications, providing pinpoint alerts that allow administrators to address emerging issues before they impact the business.

GSX Gizmo supports a wide range of Unified Communications applications as well as any network, identity management, security, operating system, database, or infrastructure issues that could impact the applications themselves.

The roadmap includes support for many other applications, including MDM and enterprise applications.
GSX Gizmo works in conjunction with the GSX Monitor and GSX Robot Users. Altogether, GSX provides top-of-the-line monitoring solutions that simplify on-premises and cloud unified communications solutions for organizations worldwide.

Features:

Analytics

Dashboard

Multi-User

Notifications

API

Data Export

Data Visualization

Project Management

Customer Management

Conversion Tracking

External Integrations

Features:

Scheduling

Notifications

Data Export

Data Import

Data Visualization

External Integrations

API

Dashboard

Features:

External Integrations

Notifications

Data Export

Multi-User

Summary:

In-application direct to desktop messaging.

Event tracking and feature usage to identify most popular features.

Charts customer adoption, engagement, and attrition at every stage and product release.

Gain visibility into what trial users are doing after they download your software.