The FSA ID is the username and password you use on federal student aid websites such as fafsa.gov and StudentLoans.gov, and on the myStudentAid mobile app.

The FSA ID

Students, parents, and borrowers are required to use an FSA ID, made up of a username and password, to access certain U.S. Department of Education online systems. Your FSA ID is used to confirm your identity when accessing your financial aid information and electronically signing your federal student aid documents.

What is an FSA ID?

An FSA ID is a username and password that you must use to log in to certain U.S. Department of Education (ED) online systems. Your FSA ID identifies you as someone who has the right to access your own personal information on ED systems such as the online Free Application for Federal Student Aid (FAFSA®) form or the myStudentAid mobile app.

It’s important to understand that the student and the parent may not share an FSA ID: Your FSA ID is your signature, so it has to be unique to you. If you are a parent of a dependent student, you will need your own FSA ID if you want to sign your child's FAFSA form electronically. If you have more than one child attending college, you can use the same FSA ID to sign all applications, but each child must have his or her own.

Your FSA ID is used to sign legally binding documents electronically. It has the same legal status as a written signature. Don't give your FSA ID to anyone or allow anyone to create an FSA ID for you—not even your parent, your child, or someone helping you fill out the FAFSA® form. Sharing your FSA ID is like teaching someone to forge your signature; and it could put you at risk of identity theft!

When you create your FSA ID, you will be given the option to provide your email address and register your mobile phone number. If you choose to provide this information (we strongly encourage you to do so), it is important to remember that a mobile phone number or email address can be associated with only one FSA ID.

For example, if you are a dependent student, you and your parent would not be able to provide the same email address or phone number when you each create your own FSA ID.

Who needs an FSA ID?

Students:
You’ll need one in order to electronically sign your FAFSA form and to fill out a FAFSA Renewal.

Where can I use my FSA ID?

Once your information is verified with the Social Security Administration (one to three days from the date you apply), you will be able to use your FSA ID to access your personal information on any of these ED online systems, depending on what you need to do:

When should I get an FSA ID?

You, and your parent if you're a dependent student, should get an FSA ID as soon as possible. You can apply for an FSA ID at any time, but in some cases, you’ll need to wait up to three days before you’re able to use your FSA ID, so we recommend registering early. If you don't have one by the time you fill out your FAFSA form, you will be prompted to apply for one. However, if you think the Social Security Administration (SSA) might have the wrong name or date of birth for you in its records, go to ssa.gov now to find out how to correct any errors. Your information must be correct with the SSA before your FAFSA form or FSA ID can be processed.

How do I get an FSA ID?

You can create an FSA ID when logging into certain ED websites, including this one. Create an FSA ID now.

The FSA ID process consists of these main steps:

Enter your log-in information.

Provide a unique username and a password.

Enter your personal and profile information.

Provide your name, date of birth, and Social Security number (SSN).

Enter your contact information.

Provide your email address and/or mobile phone number. Select the box if you would like to register your mobile phone to receive one-time secure codes if you forget your username or password. (You will be required to either provide your email address or to provide your mobile phone number and opt-in to messaging before you can proceed.)

Enter your mailing address.

Select your language preference.

For security purposes, complete the challenge questions and answers.

Confirm and verify your information.

Agree to the terms and conditions.

Verify your email address and/or mobile phone number. This verification allows you to retrieve your username or reset your password without answering your challenge questions. Also, you can use your mobile phone number or your email address as your username when logging in to ED online systems. We’ll also be able to notify you by email of changes to your account.

Do I need to have a mobile phone or email address to create my FSA ID?

Yes, you’ll be required to provide your email address or to provide your mobile phone number and opt-in to messaging in order to create an FSA ID. If we have your mobile phone number and email address on file, it’s easier for us to help you if you get locked out of your account or forget your username or password. Also, your email address and mobile phone number can be used as alternatives to your username when you log in to other ED websites that require an FSA ID. Your email address will also be used to protect your FSA ID by communicating important messages about changes to your account.

Remember: A mobile phone or an email address can be associated with only one FSA ID. Why? The FSA ID is used to electronically sign documents such as loan promissory notes (which establish the binding legal obligation for the loan debt). Therefore, it is extremely important that any communications related to those documents or that FSA ID go to the correct person. Similarly, make sure you don’t let anyone else know your FSA ID or create it for you because you’ll be putting yourself at risk of identity theft or—at the very least—at risk of not knowing how to sign into your own accounts.

Important: When creating your FSA ID, don’t use your school-assigned email address. Use an email address that you’ll have access to after you leave school. You’ll probably need to use your FSA ID after you leave school, and it’s important to have an active email address associated with your FSA ID account.

Can I create an FSA ID for my child, parent, or spouse?

No. Only the owner of an FSA ID should create or use the account. Here's why:

The FSA ID serves as a legal signature and should not be shared with anyone, including family, school personnel, loan servicers, or contact center agents.

By creating your own FSA ID, you’re more likely to remember your username, password, and the answers to your challenge questions. Without these, you can lose access to your account and be unable to log in to Federal Student Aid websites or the myStudentAid mobile app.

An email address cannot be used with more than one FSA ID. If you forget your username or password, you can request that a secure code be emailed to you, allowing you to reset your username or password. For security reasons, you don’t want that code being sent to someone else.

A mobile phone number cannot be used with more than one FSA ID. If you forget your username and password, you can request that a secure code be texted to your mobile phone, allowing you to retrieve your username and reset your password.

So, as you can see, you’ll need access to your (and only your) FSA ID and associated email address and mobile phone number.

When can I use my new FSA ID?

You may immediately use your FSA ID to sign an original (first-time) FAFSA form, but nothing else (not even a Renewal FAFSA form). All other activities require that we match your information with the SSA.

If you verified your email address, you’ll receive an email once your information is matched with the SSA (one to three days from the date you apply). Once the process is complete, you will be able to use your FSA ID to fully access your financial aid information.

How do I check the Social Security Administration (SSA) match status of my FSA ID?

How can I tell if I already have an FSA ID?

The FSA ID replaced the Federal Student Aid PIN on May 10, 2015. If you have not logged into a Federal Student Aid website since May 10, 2015, then you probably don’t have an FSA ID.

To check to see if you have an FSA ID, go to the "Create an FSA ID" page. Enter your FSA ID username and password. If you verified your email address or mobile phone number during account creation, you can enter either one instead of your username.

How do I update my FSA ID account?

The “Update Account Information” button is for updating your personal information if you changed your first name, last name, or middle initial, and/or incorrectly entered your Social Security number or date of birth.

Note: Any update you make to your personal information will require reverification of your information with the Social Security Administration (SSA). The reverification process takes one to three days.

If you have changed your first name, last name, or middle initial, it is important that you inform the SSA of the change before updating your FSA ID account information; otherwise, the reverification of your information will not be successful. Find out how to change your name with the SSA.

Do you have the correct username and password? If your username and password do not allow you to access the site, select “Forgot My Username?” or “Forgot My Password?” to try these account recovery options.

Is your FSA ID matched with the SSA?

If the status is “Pending,” your FSA ID is still being matched with the SSA and you should try to use your FSA ID in a day or so. (It takes one to three days from when the FSA ID was created to match with the SSA.)

If the status is “Not Matched,” your information did not match with the SSA. Select the “Update Account Information” button and check to see that your name, SSN, and date of birth are entered exactly as they appear on your Social Security card. (If you changed your name, be sure that you are using the name on file with the SSA.)

If the status is “Matched,” your information matched with the SSA.

Is your FSA ID enabled? If the status of your FSA ID is disabled and you did not disable it, please call the Federal Student Aid Information Center at 1-800-4-FED-AID (1-800-433-3243).

Once you are sure your FSA ID is fully functional, make sure that the information you’re entering into the ED website matches what was used to create the FSA ID:

If you are a student trying to sign your FAFSA form and your FSA ID is not working, check that the name, Social Security number, and date of birth exactly match the information in your FSA ID account.

If you are a parent trying to sign your child’s FAFSA form and your FSA ID is not working, check to make sure that you have selected the correct parent option that matches your information (e.g., if you have filled out the FAFSA form as “Parent 1,” make sure that you have indicated you are signing as the student’s “Parent 1”).

What do I do if the “SSA Verification” field on my account profile page says my Social Security information doesn’t match?

If your SSA match status is Not Matched on your account profile page, your information didn’t match with the SSA. Select the “Update Account Information” button to make sure your name, SSN, and date of birth are entered exactly as they appear on your Social Security card. (If you changed your name, be sure that you are using the name on file with the SSA.)

If the information provided is correct, you will need to contact the SSA at 1-800-772-1213.

I got an error that my name, date of birth, or Social Security number listed on the FAFSA® form does not match my FSA ID. What does that mean?

The name, date of birth (DOB), and Social Security number (SSN) you list on your FAFSA form must exactly match what you listed when you registered for your FSA ID.

An error often occurs because an applicant puts the student's FSA ID in a parent field or the parent’s FSA ID in a student field. That's the first thing you should check. This is one reason that it’s important you do not use anyone's FSA ID but your own.

If mixing up the student and parent FSA IDs is not the problem, you (the person whose FSA ID caused the problem) can check to see if your FAFSA form and FSA ID information match up by following these steps:

The page that appears will show your name, DOB, and SSN. Keep this browser window open and open a new window or tab.

In the new window or tab, go to fafsa.gov and select the “LOG IN” button to access your FAFSA form.

If you're the student, select “I am the student” on the left, and then enter your FSA ID username and password. If you're the parent, select “I am a parent, preparer, or student from a Freely Associated State” on the right, and then log in using your child’s name, SSN, and DOB.

Enter the save key if asked.

Verify that the name, DOB, and SSN listed for you match what shows in your FSA ID account.

If you checked and the information does match and you're still getting an error, the owner of the FSA ID can call the Federal Student Aid Information Center at 1-800-433-3243 for FSA ID assistance.

What if I forgot my FSA ID username or password?

If you’ve forgotten your username or password, don’t worry; we provide options for you to recover your account information. On most of our log-in pages, you’ll find links that say something like “Forgot My Username” and “Forgot My Password” so you can start the process of recovering your information.

If you’ve forgotten your username but you verified your email address or mobile phone number during account creation, you can enter your email address or mobile phone number instead of your username.

Important: To retrieve your username or password, you’ll either need to have a code sent to your mobile phone or your email address, or you’ll need to answer your challenge questions. If you haven’t provided and verified your mobile phone number or email address in your FSA ID account, and you can’t remember the answers to your challenge questions, you will have to contact the Federal Student Aid Information Center by calling 1-800-4-FED-AID (1-800-433-3243; TTY for the deaf or hard of hearing 1-800-437-0833). An agent will walk you through self-service options. If that does not resolve the situation, you will go through the FSA ID Account Recovery process. You’ll send in copies of identification, and the email address on your account will reset to one you can access. This process takes 7–10 days from the point at which you send in your documentation.

Once you regain access to your account, we strongly encourage you to provide and verify both your email address and phone number so that in the future you can retrieve your username or password on your own.

It’s important that you do not attempt to create a new FSA ID if you have been locked out of your account.

Recovering Your Username

If you verified your email address or mobile phone number during account creation, you can enter your email address or mobile phone number instead of your username. If you did not, select the “Forgot My Username” (or similar) link on the site you want to log in to, and select one of the following options:

Option 1: "Email a secure code" (your email must be verified to use this option)

Enter your email address and the month and day of your birthday.

Enter the secure code from your email.

Your username is shown on screen.

Option 2: "Text a secure code to my mobile phone" (your mobile phone must be verified to use this option)

Enter your mobile phone number and the month and day of your birthday.

If you didn’t verify your mobile phone or email address when you registered for your FSA ID, you will not be able to use them to retrieve your username, reset your password, or unlock your account. You will need to answer your challenge questions.

What do I do if I get a message saying my FSA ID is locked?

An FSA ID is locked after three unsuccessful authentication attempts. You will be taken to a screen that says “Unlock Your FSA ID.” At that page, if you have a verified mobile phone number and/or verified email address, you can request that we send you a secure code to your verified mobile phone number or email address. If you didn’t verify or provide this information, you can use your challenge questions.

On the “Unlock Your FSA ID” page, you can unlock your FSA ID by following these steps:

If there isn’t an FSA ID with your information, you’ll see the following message: “The personal identifiers you entered (Social Security number, last name, and date of birth) do not match the information we have on file. Delete the response you entered and try again, or select Help for more details.”

If there is an FSA ID with your information, you will see a page that says “Retrieve Your Username With Challenge Questions.” Contact the Federal Student Aid Information Center at 1-800-4-FED-AID (1-800-433-3243) and report that you believe someone has created an account using your SSN.