The complex world of the CRM is discussed with Jawed Yusufi, who has reorganized two CRM systems at Nebraska-Omaha and Georgetown. While that may appear mundane to the layman, CRM maintenance is going to be one of the largest determinations of revenue driving in the coming years. Yusufi understands this and discusses what to look for in creating the right questions for a CRM, especially in Archtics Paciolan System. Yusufi also offers up a few Farsi translations to the podcast. Twitter: @JYusufi