Each training delegate
completes a satisfaction survey at the end of the course.

HPSN2 Performance

These figures show the availability of the entire HPSN2 service; they do not show when the service is down for an individual person or school. They also don't cover times when HPSN2 is slower than usual, or when we schedule downtime in advance (for example, for maintenance).

We aim to make HPSN2 available 99.5% of the time during core hours (8am-6pm Monday to Friday during term time).

Outside of core hours, we aim to make HPSN2 available at least 99% of the time.