What to Expect from Heritage Builders in Germantown, TN

At Heritage Builders, our clients are our number one priority. Everything we do and every decision we make is geared toward giving you the best possible remodeling and construction experience and the highest quality finished product in Tennessee.

Seem too good to be true? It’s not. When you work with us, you can expect quality results and an exceptional experience because we have developed a proven process for customer satisfaction.

Call today at 901-737-6220 to learn more about what you can expect from our design/build process.

Before Beginning Your Home Remodel or New Construction Project

Before we begin your home remodel or new construction project, you can expect:

Circle of Success

To make the building and remodeling process run as smoothly as possible, we have developed Heritage Builders Circle of Success. This process is simply a progressive set of events developed from best practices and proven procedures that provide you with a scripted out and clearly defined process to take your project from an idea to conception. Before we begin your project, we will go over the circle of success to give you a detailed outline of project expectations. You will never be blindsided with a new idea or cost. At the heart of this process is an open and constant line of communication through each and every stage of construction. Our clients love knowing what to expect next and the secure feeling of little or no surprises!

Design/Build Process

As a design/build remodeling company, we bring all of the design and construction processes under one roof. Like a typical design firm, we take your ideas and turn those ideas into a design that both functions and meets your budget. The difference is we are also a construction company, so we understand the real costs associated with every aspect of your project and can give you a real-world estimate. And, because we are the ones building the design after your approval, you can rest easy knowing we will follow the plan we create together.

Our process gives you more control and a better sense of value and clarity throughout your overall experience. We aim to eliminate much of the guesswork and simplify the process so you can relax and enjoy the excitement that comes with creating a new living space.

Value Engineering

We work closely with you throughout the design process and we aim to create a space that you will love at an affordable price. Whatever your budget, we work to create a home that meets all of your needs and doesn’t break the bank. Once we learn your priorities, we concentrate more of your budget toward those areas in an effort to give you the greatest value possible.

Professional Group. Quality of work was exceptional. Did what they said they would. Stayed on schedule. Would definitely hire again.

— Maxwell R.

We are very happy with the service provided by Heritage Builders. As of now, they have built our two homes. We love working with Greg Mitchell…

— Corinthia D.

We have used Heritage Builders for two different projects and we are thrilled with the results…

— Catherine

What to Expect During Construction

Once we begin construction on your home, you probably have a lot of questions about what to expect. As we mentioned, our customers are our top priority, so when you choose us, you can expect:

Daily Effort

We believe that a well-maintained jobsite helps with moral, attitude, and efficiency. You can expect our onsite construction team to be polite, positive, and clean. Safety, for your family and our employees, is extremely important to our team and we make every effort to ensure the jobsite is secure.

Dust Management and Cleanliness

Have you remodeled before? If so, you know that dust is a major concern for many homeowners. We take dust management seriously because we care about the wellbeing and happiness of our customers. Build Clean air scrubbers, furniture covers, and livable remodeling strategies play a huge role in our dust management plans.

Jobsite Rules

By posting our jobsite rules in the yard and inside the house, our crews and subcontractors have easy access to know what is acceptable onsite. All of our employees and contractors are well-versed on where we stand in terms of respect to conduct, cleanliness, and client experience—they even sign an agreement accepting these rules before they start work.

Expect Success with Heritage Builders

When you choose us as your home remodeling or new construction company, you can expect nothing less than the best. We always aim to put our customers first. And, we promise to design a home that is functional, inviting, and unique to you.

Ready to create the Tennessee home of your dreams? Contact us today online or by phone at 901-737-6220!

Schedule a Consultation

Contact us to discuss your design or remodeling project today!

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The information on this website is for informational purposes only; it is deemed accurate but not guaranteed. It does not constitute professional advice. All information is subject to change at any time without notice. Contact us for complete details.