Help for Deaf and Hard of Hearing People

Our equipment service for deaf and hard of hearing people is provided by Vision North Somerset on behalf of North Somerset Council. This service offers practical help to people with hearing problems.

Your doctor will have arranged for a hearing test and the audiologist will have issued hearing aids if this is appropriate for you. However, you may still experience difficulties in your day to day life. Hearing the door bell, an alarm clock or listening to the TV can all be a challenge.

The Equipment Service provides a full assessment of your needs in your own home to help find a solution to some of these problems.

The Equipment Officers demonstrate equipment and help you to select the items appropriate for you. They carry out any installation required, and may also be able to maintain and repair certain types of equipment once it is installed.

The assessment and the installation of any equipment is free of charge. However, you may be asked to pay for, or to contribute towards, the cost of the equipment itself.

The Equipment Service does not offer advice on hearing aids or provide hearing aid batteries.