Make sure your Surface is up to date – Surface and Windows both release updates that help resolve problems. For more information about Windows updates, see Windows Update: FAQ. For more information about recent Surface updates, see Surface update history.

If your pen won’t pair with your device, take screenshots, or open apps like OneNote and Cortana, try these solutions.

Before you begin

Press and hold the top button for 5 – 7 seconds, then let the button go. The LED light will tell you the state of your Surface Pen. Choose the symptom below that matches the behavior of your pen's LED.