Shoppers who were planning to hit the stores early had to wait for road crews to treat the roads.

"We were going to come out early because I like to buy shoes," said Faith Provance, of West Mifflin. "So we were going to come out early for the releases, so we were planning on coming at 5 in the morning, but we ended up getting here about 7."

The shoppers who did brave the weather and got to Monroeville Mall early say they're glad they did, because they got a jump-start on the sales without having to fight the crowds.

"I woke up early about 6 in the morning, they opened at 7, so I kind of decided to just run out here, even though it was snowing. But nobody's here," said shopper Linda Berry.

Many stores opened extra early and offered deep discounts.

"There are not that many sales. I got here last week and I got some stuff, but they wasn't as nice as sales today," said Shekinah Brown, of Penn Hills.

Many stores anticipate being busy all day, which is why the early-bird shoppers were happy to not have to fight the crowds.

"I like it when there's nobody here. You find a place to park, you can go directly where you need to go, get what you need to exchange and get back out again. I like it that way," said Maureen Onder.

AND SOUTH JEFFERSON IN NEWCASTLE. IF YOU HAVE INFORMATION, POLICE WANT TO HEAR FROM YOU RIGHT AWAY. IF YOU THINK WE'RE DONE WITH THE HOLIDAY SHOPPING, THINK AGAIN. AS REPORTER AMBER NICOTRA FOUND OUT, RETAILERS ARE PUSHING THOSE POST-HOLIDAY SALES. Reporter: WHAT A DIFFERENCE A FEW DAYS MAKES. JUST BEFORE CHRISTMAS THIS PLACE WAS PACKED. TODAY, THOUGH, IN SPITE OF ALL THE HOT SALES, IT APPEARS MOST SHOPPERS ARE WAITING TO MAKE THOSE RETURNS, AND IT COULD BE BECAUSE OF ALL THAT MORNING SNOW. BEFORE THE SUN WAS UP, THE SNOW STARTED TO FALL, AND IT WOULDN'T STOP. CREWS WERE OUT TREATING THE ROADS THAT WERE SHEETS OF ICE COVERED IN SNOW AND SLUSH. AND SHOPPERS WHO WERE PLANNING TO HIT THE ARE SOS EARLY TO MAKE RETURNS AND CASH IN ON THOSE AFTER-CHRISTMAS DEALS WERE DELAYED A BIT. WELL, WE WERE GOING TO COME OUT EARLY BECAUSE I LIKE TO BUY SHOES SO I COME EARLY FOR THE RELEASES. WE WERE PLANNING ON COMING AT 5:00 IN THE MORNING BUT WE ENDED UP GETTING HERE AT 7:00. Reporter: THE SHOPPERS WHO GOT HERE EARLY SAY THEY'RE GLAD THEY DID. GETTING A JUMP START ON THE ST SALES WITHOUT HAVING TO FIGHT THE CROWDS. I WAS UP AT 6:00. THEY WERE OPEN AT 7:00. DECIDED TO RUN OUT HERE EVEN THOUGH THERE WAS SNOW BUT NOBODY'S HERE. Reporter: WITH DISCOUNTS AS MUCH AS 60% OFF, SHOPPERS SAY THIS IS THE TIME TO SHOP. THERE ARE NOT THAT MANY SALES. I WAS HERE LAST WEEK AND I GOT SOME STUFF. THERE WASN'T AS NICE OF STUFF TODAY. I LOVE THE CROWDS. THAT'S THE FUN OF IT. YOU'VE GOT TO FIGHT FOR THE DEAL. Reporter: STORES OPENED EARLY AND PLAN TO BE BUSY ALL DAY WITH SHOPPERS MAKING RETURNS. THE QUIET START A WELCOME FOR THOSE WHO BEAT THE CROWDS. I LIKE IT WHEN THERE'S NO ONE HERE. YOU FIND A PLACE TO PARK. YOU CAN GO DIRECTLY WHERE YOU WANT TO GO. GET WHAT YOU NEED TO EXCHANGE AND GET BACK OUT AGAIN. I LIKE IT THAT WAY. Reporter: AND THAT EMPTY SANTA CHAIR, ANOTHER EXAMPLE OF HOW THINGS HAVE CHANGED IN THE LAST FEW DAYS. WE'RE TOLD, THOUGH, THE MALL IS EXPECTED TO GET BUSIER LATER

Hillary Clinton did not have a State Department email account while she served as America's top diplomat, a senior state department official said Monday, and instead used a personal email account during her four years on the job.