Financial Institution Fraud

CPE Credit: 8Course Level: BasicPrerequisite: None

Financial institutions are bombarded with transactions daily. Every new account opened, loan funded, check processed or credit card purchase made has the potential to be fraudulent. Because of this substantial fraud risk, you must be vigilant in protecting both your company and your customers.

Financial Institution Fraud examines the fundamental fraud schemes threatening financial institutions and helps you to detect and prevent them. The key schemes covered include counterfeit check activity, new account fraud, forged instruments, identity theft and kiting. This course also discusses solutions to help detect and prevent such schemes, and it provides guidance on educating employees about fraud and reporting cases to law enforcement.

Please note: To be eligible for CPE credit, you must complete the final exam within one year of purchase date. You may only claim CPE credit for a course once.

Online Video:

Financial Institution Fraud includes access to exclusive online video content intended to enhance your understanding of the material covered in the workbook. While working through the course, you will occasionally be directed to the accompanying website to view a video corresponding with topics covered in the workbook. The videos feature insights from convicted fraudsters and subject matter experts to help reinforce workbook topics with real-world examples.
Internet connectivity is required to view the accompanying videos.

Online CPE exam grading available for this course:

Online grading is available for ACFE self-study workbook courses. Complete the course offline at your convenience, but take the exam online the moment you're ready. Featuring instant exam results and a printable certificate, online grading offers a quick and convenient way to earn CPE.

Problem: When I attempt to access my exam from “My Online Learning,” the course never launches, or I receive an error message saying my pop-up blocker needs to be turned off.

Solution: Your web browser must be configured to allow pop-ups in order to access your online exam. Your browser may prompt you to allow pop-ups, or you may have to allow them manually. You may either allow them for all sites, or allow them just for the
current site.

For information on how to manage your pop-up blocker settings in a specific browser, click the link below that corresponds to the browser you are using:

Also note that many toolbars, such as the Google Toolbar and Yahoo! include pop-up blockers as well. If you have one or more toolbars installed on your browser with built-in pop-up blockers, you must configure them to allow pop-ups.

Problem: When I click on my exam from “My Online Learning,” I am presented with a login page, but my ACFE.com username and password won’t allow me to log in.

Solution: You do not have to log in a second time to access your exam. You most likely reached the login page because you clicked the link labeled “Click Here” as shown below:

Do not click that link; instead, allow your browser to automatically open the eLearning window on its own, which should happen after a few seconds. This will log you in automatically so that you can access your online exam.

Other Troubleshooting Tips: If you encounter other errors, such as courses freezing or crashing, we recommend taking the following action:

Try a different browser. ACFE exams are designed to run on all modern web browsers, but if you encounter a problem that is not solved using one of the suggestions above, you can try using a different web browser to see if it eliminates the problem. We have most frequently seen where using Mozilla Firefox or Google Chrome has resolved an issue that was seen in Internet Explorer.

Mozilla Firefox can be downloaded
hereGoogle Chrome can be downloaded
here

Make sure you are running the latest version of Flash. Go to
Adobe.com to see what version of Flash you are running, and then compare that to the table on that page to see what the latest version is for your operating system/browser combination. If you are not running the newest version, you should upgrade and see if that resolves the problem.

The Association of Certified Fraud Examiners, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:
www.nasbaregistry.org