BUYER READING:

In order to avoid some mistakes please confirm your order details with us before placing it.

Once your order has been placed,the doll will be manufactured(7-20days) and shipped(5-15days) within 20-35 business days.

Before being shipped we will send the real doll photos to show you the details of your doll.

We usually use FedEx or DHL to ship our doll. Shipping time is about 7-10 days.If your country customs tax is expensive you can choose EMS,but it costs more shipping fee.

If there happens shipping damage or shipping mistake of wrong item, please contact us through MESSAGE / EMAIL immediately.The accident must be reported within 3 days since the package is arrived.

If the product you received is not as described or has some other problems, you should contact us first,when we consider the issue as our problem you can return it within 7 days since the package is arrived.Then you will get a full refund.The return shipping fee will be paid by you.

You can also negotiate about a refund that you and us are all accept,then you keep the doll,we refund you the money we negotiate well.

Your kind understanding on above notices would be much appreciated.

There are some very important information on our FAQ page, please kindly read them before you placing your order.