Also, there has been one report of Workflows wizards prompting for an Override, when you are simply trying to click on a wizard, even before you’ve identified a customer or started an item search. Please logon to Workflows with your agency CIRC or REF accounts on respective PCs and verify that this is NOT occurring.

If experience either of the above issues, please email the helpdesk. Please test all circulation desk, reference desk and bookdrop discharge PCs and only send one email for your whole agency detailing which PCs have issues.

Finally, for those with new receipt printers verify you have receipt paper installed.

Your immediate testing of the above issues will give us a chance to correct as many issues as possible before Thursday’s Go Live.