Customer Account Manager is the single point of contact for owners, operators and FBOâ&#128;&#153;s/service centers for all aspects of P&WCâ&#128;&#153;s support, including MRO customer management and performing a variety of duties aimed at managing customer technical, commercial aspects, relationships and developing new business from existing customers.

Customer focus items

The CAM will act as a main point of contact and P&WC ambassador for operators using/working with P&WC products.

CAM will provide on-site assistance and solutions for all technical, commercial and operational problems, as required.

Provide concierge level service as the single point of account management for all aspects of the relationship with P&WC.

Ensure customer retention in PpH programs.

Support team in achieving an increased PpH penetration in market.

Proficient with technical background of IPPS

Leverage proactive best practices optimizing aircraft availability

Monitor all off-wing/on-wing forecasted events, geographic field readiness and capabilities;

Provide on-site assistance and solutions for all technical, commercial and operational problems, as required.

Respond to and clarify technical and commercial issues for the operators and FBOs in the region, and will work closely with the Programs, Customer Engineering, Field Operations and other P&WC departments to ensure customer problems are resolved to the customer's and companyâ&#128;&#153;s satisfaction.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.