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Privacy and Security Policy

PRIVACY POLICY
At Proctors, we respect your right to privacy and your requirements to control personal information. “Personal information” includes, but is not limited to, name, address, telephone number, e-mail address and credit card information. Proctors does not sell or rent any personal information. The intent of this Privacy Statement is to inform users of our internet sites, including Tickets.Proctors.org, Proctors.org, and Proctors.net (herein all referred to as “Proctors”), on how the site collects, stores and uses personal information submitted via the site.

COLLECTION OF INFORMATION
No software or hardware techniques are employed to capture a visitor’s e-mail address without their knowledge. Certain applications on the Proctors website may require users to register or to provide personal information in order to make a commerce transaction, to enter a contest, or to subscribe to a newsletter. Such personal information may be shared with third party regional arts and cultural organizations to provide a service to you as well as to assist these organizations in growing attendance. To better enable us to service our patrons, the web site may be used as a survey tool to request demographic information. Entry of such information is optional and if you choose not to enter such information, you can successfully use these applications. If we request demographic information, we will not share your personal information as an individual with any other entity. If we do share demographic information with third parties, we will give them aggregate information only.

WI-FI NETWORK
When you sign-up or use any of our products or services we may use aggregate information about where and when you browse on the Web, where your wireless device is located, and how you use our network, or other information as described in this Policy. We do this in order to provide you with better service and to enrich your user experience.

MAILING LISTS
If you provide your e-mail address Proctors may contact you periodically with special offers, updated information and new services. Any emails sent to you by Proctors offer you the option to be removed from the e-mail mailing list. Selected applications on our web site allow visitors to subscribe to our print and email newsletter by providing their names and addresses to Proctors. If you provide Proctors with your email, mailing address or telephone number, Proctors, in addition to providing you with the Proctors newsletter, may also use this information to alert you to updated information and new services. If you wish to be removed from these mailing lists, you may unsubscribe at any time or do so by contacting Proctors directly. (See the ‘Contact Us’ section below).

INFORMATION TO THIRD PARTIES
Proctors may occasionally present a special contest or promotion on its website that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide a statement to that effect.

SECURITY USED
Proctors stores all user information in secure databases protected via a variety of access controls. Access controls include: password protection, electronic firewalls and data encryption. SSL encryption is used to protect all personal and financial information, and credit card information is not stored on a Web-enabled (a public access) server. This data is accessed only for purposes specified in this privacy policy.

FINANCIAL INFORMATION
Proctors will protect any personal financial information that you share with us. If you make a purchase on-line, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on a Web Server (a server that is accessible to the world wide web). Proctors is a validated PCI (Payment Card Industry) DSS Compliant Service Provider. For more information on PCI compliance, please refer to this link: http://www.pcicomplianceguide.org/aboutpcicompliance.php We will retain order information for our records, but this information is never shared with third parties.

LINKS
Our site includes links to other websites whose privacy policies we don’t control. Once you leave our servers (you can check where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can’t find the privacy policy of any of these sites via a link from the site’s homepage, you should contact the site directly for more information. Proctors is not responsible for the privacy practices or the content of such websites.

EMBEDDED CONTENT
Proctors may embed content, such as videos, from third-party content providers. That embedded content is provided directly to you from the content providers’ servers, which may allow them to collect information about you in ways that isn’t covered by this policy.

COOKIES AND OTHER TECHNOLOGY
Certain applications in the Proctors website invoke a standard feature found in browser software, called a “cookie.” We use cookies to track the progress of e-commerce transactions and to allow site users to move from one page to the next without having to re-enter personal order information. We use cookies to track user sessions for those patrons purchasing tickets; however, we do not use or share information transferred through cookies with third parties for marketing or other purposes. We may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.

CHILDREN
We do not solicit personal information from children. Sites specifically geared toward children will not request any personal or contact information.

CONTACT US / HOW TO UPDATE YOUR PERSONAL INFORMATION / HOW TO OPT-OUT
You can maintain the accuracy of your personal information by notifying us when you change your address, title, phone number, or e-mail address. If at any time you wish to update your information or stop receiving communication from Proctors, our partners, or selected third parties, please opt-out by:

Please include your old and new contact information so that we can make the appropriate corrections. Proctors would like to receive your comments and any questions about this policy. Please address comments or questions regarding Proctors privacy practices to the addresses listed above. Proctors may occasionally update this policy. Notice of revisions will be posted here.

ENFORCEMENT OF THIS PRIVACY STATEMENT
If you have any questions or comments about our Privacy Policy, please call our Business Office at 518-382-3884.

DISCLAIMER
Under no circumstances shall Proctors, its employees or its contractors be liable for any direct, indirect, incidental, special, punitive or consequential damages that may result in any way from your use or inability to use the information provided on this or any other web site supported or maintained by Proctors, or from your reliance on or use of information, services or merchandise provided on or through the web site or that result from mistakes, errors, omissions, interruptions, defects, deletion of files, delays in operation or transmission or any failure of performance. If you are dissatisfied with the information provided on this web site, or with any of the practices of Proctors in the operation of this web site, your sole and exclusive remedy is to discontinue using the web site.

MODIFICATIONS TO THIS PRIVACY POLICY
Proctors reserves the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy, at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will post those changes to this Privacy Statement. Your continued use of the Web Site, including use after the posting of any changes to these terms, will be deemed acceptance by you of the Privacy Policy. The most current revision date for the Privacy Policy is set forth at the top of this Privacy Policy as well as by the link to this page.

TERMS OF USE:
By using this site and/or providing us with personal information, you agree to indemnify and hold harmless Proctors, its officers, trustees, directors, employees, successors, agents, distributors and affiliates for any and all claims, damages, losses, fees and causes of action arising from its use by you or any information or content provided by you. The information provided on this site is for general use by its audience and all programs and artists are subject to changes without notice. Information contained on this site is presented “as is” and may contain inaccuracies and omissions. Any and all information presented on this website is done so without warranty, either expressed or implied, and any reliance on the information contained herein will be made at your own risk.

COPYRIGHT/OWNERSHIP
This website is owned, operated and maintained by Proctors. Unless otherwise specified, all information and content of this site, including text, logos, graphics, and images are the sole property of Proctors and may not be reproduced or used without our permission.

Proctors is a nonprofit, 501(c)(3) cultural, educational and charitable organization that delivers exciting shows, excellent educational programming and community events to the extended Capital Region.