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The night of my arrival the business center computers were moved to the lobby and not operational. The front desk clerk apologized and indicated they recently started remodeling the property.
After checking into my room I can see why. Although everything was clean, the decor is dated and the bed rather warn.
Breakfast the following morning was not bad but...

We were not at the hotel for very long as we were visiting my daughter and son-in-law, but the hotel was very nice for the short time we were there. Our room was clean, quiet and comfortable. The beds felt fresh and comfortable.

They are upgrading so there is that. Staff is great, tv size is ok for room could be next size up. Fridge in room but no microwave. I had handicap room as that is what was open and the counter space is limited in the restroom & "lighting for ladies using make up is a bit dim. Desk could use...

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Helpful?

Thank Kelley M

michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear Kelley M,
Thank you for reviewing your recent stay with us. We are indeed updating our rooms and attending to many of the items mentioned. You will love the updates, we sure are excited too! I will be sure to commend the staff as well.
Again, thank you and we look forward to seeing you again soon!
Sincerely,
Michele...

I was traveling and exhausted. Stayed the night here. lovely property, clean and friendly staff. The breakfast was lovely with fresh fruit! Very nice for hotel of this price. The location is really convenient to I 94 as I was on my way from Missoula to Wisconsin.

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Helpful?

Thank MajeeSwanson

michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear MajeeSwanson,
Thank you for your kind review! We are delighted to hear about your recent stay with us and the things that you loved the most. We do our very best to make sure everyone enjoys their experience. We look forward to see you again soon!
Sincerely,
Michele Sanchez

We have been staying at Hampton's for several years now and have never been disappointed. The rooms are always clean and well stocked, the staff are the best, the breakfasts are always good. Hotels are in great locations, have great amenities. Won't stay anywhere else if possible.

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Helpful?

Thank Fraser D

michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear Fraser D,
Thank you so much for taking the time to review your recent stay at the Hampton Inn by Hilton Billings. We are happy to hear you enjoyed your stay with us! We want every guest to have the best experience and if there is ever anything more we can do to help make your next stay even...

I was v disappointed with this hotel. Very Dirty, power went out during shower, TV was off and on. Not that cheap either! I reported it to staff. They were hard to find as I had to go through the manager every time. They tried to help with reduced rates and points which I haven't seen yet.

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Helpful?

Thank mhicon

michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Thank you for taking the time to review your past stay with us. I apologize that you had a less than perfect stay with us. We really want every guest to have the best experience from start to finish. We will be going through renovations beginning this winter and will continue to uphold our high standards in cleanliness. I assure...

Stayed at this Hampton for business and found it was not one of the better Hampton's I have stayed at and will probably look for a different hotel next time. Not that things were bad, it was just a very average hotel that seemed a little outdated. The furniture was older and did not work well, the plugs in the...

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Helpful?

Thank jeffkb

michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear jeffkb,
Thank you for taking the time to review your past stay with us. We agree we are pretty dated and are excited to announce renovations beginning this winter. We hope you will come back and check out all the new upgrades!
See you next time!
Sincerely,
Michele Sanchez

Many other choices in Billings. Keep coming back because of welcoming and friendly staff. convenient location to interstate and shopping / dining. Have been frequenting for 13+ years. Impressive how current manager started at front desk and now manages a great staff.

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Helpful?

Thank John Warren V

michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear John Warren V,
Thank you so much for sharing your past experiences with us and others. We are always happy to see you, and after 13 years you are part of the family! We always love welcoming our regulars home. Thank you for your loyalty, and we will see you soon!
Take care!
Sincerely,
Michele Sanchez

I always stay at this hotel for business and on leisure trips because I know it's clean and safe. The staff is exceptional! I'm always greeted with a friendly face and offered my Gold status reward (bottle of water and a snack). The nightly cookies are good too!

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Helpful?

Thank Ray M

michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear Ray M,
Thank you so much for your kind words! We are always super excited to hear from our regulars. I am happy to hear how much you enjoy your stays here at the Hampton Inn Billings.
Take care and we will see you soon!
Sincerely,
Michele Sanchez

I stayed here for 4 nights for a conference......solid breakfast, clean room, pool and hot tub, workout room, and close to restaurants.....easy in and out from I-90 interstate...would recommend to stay here.

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Helpful?

Thank mtripguy

michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear mtripguy,
Thank you so much for sharing your experience with us and others. We are delighted to hear your 4 night stay was just what you needed. We are renovating this winter and we hope you will enjoy the new upgrades! We sure are excited!
See you next time!
Sincerely,
Michele Sanchez

The Hampton Inn Billings hotel in located in Billings, MT close to the Rimrock Mall and Moss Mansion. Free breakfast is served in our hotel lobby every morning. Enjoy free WiFi, free airport shuttle, an indoor heated pool, fitness room, 24-hour business center, free parking, a microwave/refrigerator in every room and more than 2,700 sq. ft. of meeting space....more less

Additional Information about Hampton Inn Billings

Address: 5110 Southgate Dr, Billings, MT 59101-4671

Region:United States > Montana > Billings

Price Range:
RM443 - RM594 (Based on Average Rates for a Standard Room)

Hotel Class:2.5 star — Hampton Inn Billings 2.5*

Number of rooms: 120

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Also Known As:

Hampton Inn Billings Hotel Billings

Billings Hampton Inn

Hotel Style:

#7 Business Hotel in Billings

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