Frequently Asked Questions

Do I need to be home for service?
If you are able to give us access to the inside water and timer without anyone being home then no, you do not need to be home.

How long is spring service/fall service?
Spring service can last anywhere between 30 minutes to one hour depending on repairs. Fall service can last anywhere between 20 and 40 minutes depending on the size of the system.

Will installation destroy my lawn?
We use the most State-of-the-Art equipment that tunnels pipe underground without causing much damage to the lawn surface. Should there be many rocks and/or roots, the process is not as neat. Generally, all lawns grow back within 7-10 days.

How long does installation take?
Most residential jobs can be completed in one day (two at the most). Before the “in-ground” work is done, a few hours are needed for inside plumbing.

Is there a backlog for installations?
It depends on the time of year. The Spring is the busiest time and it is always better to sign up early (even in the winter). We begin our installations at the end of April and beginning of May. Generally we can install Spring contracts within 4-6 weeks. After June, our schedule lightens up and the backlog is usually 3-4 weeks.

Do lawn mowers frequently break the sprinklers?
NO!! Since plastics took over the industry in the 70’s, with spring-loaded nozzles, the problems with lawn mowers are essentially nonexistent.

How long does the typical system last?
As long as periodic maintenance is performed, systems should last a minimum of 30 years.

What maintenance is recommended and how much does it cost?
The system should be drained, with compressed air, every Fall. It should be turned on and properly cleaned and adjusted each Spring. Generally the cost is $250.00 per year.

What does a “Turn-On” and “Turn-Off” consist of?
Turn-On: Each zone is turned on. Every sprinkler is checked for coverage, direction of spray, and any necessary repairs are made.Turn-Off: A high powered compressor is attached to the system and compressed air is fed through every line to be sure there is little, if any water left in the system over the winter.

I hear there are many types of sprinklers. What are they?
Rotary: These are single stream sprinklers that “rotate”. They shoot a stream of water approximately 30-40’. Rotaries are used for large grass areas and can be used for shrubs that are located strategically.Mist or Spray: These put forth a spray of water and do not turn. The distance of throw can be anywhere from 4-15’. Mist sprinklers are used to water foundation shrubs and those areas where neatness and deep-root soaking is a priority.

It’s spring, but isn’t too cold to turn on the system?
All companies turn on their customers’ systems during the months of April, May and the very beginning of June. Time cycles are set in the off position until it is time to water.

It’s getting cold, I’m afraid my pipes will freeze.
In most cases for your pipes to freeze, it would have to stay consistently below freezing without warming up during the day.

What are your office hours?
Monday-Friday – 8:00 am – 4:00 pmSaturday (seasonal) – 8:00 am – 2:00 pmWe listen to messages at least once per day should the office be unattended for a brief time.

Manuals/Timer directions:Please click on link below to view PDF or to save on your PC, Right Click your mouse and click Save As, to save the desired PDF to your PC