One of the most important reasons to do business with Texas Prime Insurance is
the assistance we provide when you’ve had a loss. Please feel free to call us
at any point in the claim process. We're here to help!

Since you don't have a claim every day, you are likely unfamiliar with some of
the terminology or the process involved in settling a claim. Most claims are
settled quickly, however there may be additional information the insurance
company must request from you in order to process your claim.

Please respond promptly to any communication you receive from the insurance
company or our office. This will help speed the claim process. Keep copies of
any documents that may be important to settling your claim, such as policy
reports, receipts, or notes of conversations.

Insurance companies are in the business of paying claims – and we're in
the business of assisting you during this difficult time.