So basically, they made an awful decision and are blaming fans instead of themselves? Classy.

You're making it into a no-win situation. If they listen to fans, that's wrong; if they don't listen, then no doubt that's wrong too.

At the end of the day, Juggernaut looked fine. The more comic-accurate look in the film was generally fine, as was the darker, edgier version in the earlier designs. The look wasn't the problem with the character!