Next steps

- [Voiceover] If you are looking for even more…information on managing project quality,…I encourage you to check out the book,…"Total Quality Management for Project Management"…by Kim H. Pries and Jon M. Quigley.…This book discusses metrics and requirements…with a quality mindset.…As well as additional quality tools…and process analysis techniques,…which are beyond the scope of this course.…The United States government Environmental Protection Agency…has published a list of very good references in the area…of project quality management.…

You can check those out…by going to the website on your screen.…For additional information on software quality,…I suggest a book entitled,…"Practical Guide to Software Quality Management"…by John W. Horch.…In those and other resources,…you can learn more about managing project quality,…and in turn, increase the effectiveness of your projects.…Delivering quality products can not only…improve business performance,…but can potentially enhance your career.…I hope you apply the techniques I have presented…

Resume Transcript Auto-Scroll

Author

Released

10/22/2014

Ensure you're producing results that meet the needs of stakeholders, by incorporating the four major indicators of quality—function, outputs, performance, and reliability—into your project planning. In this course, author and PMP Bob McGannon walks you through the considerations for making sure your project quality is spot on. Discover how to plan for quality, perform testing, and take into account special needs for IT projects.

Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.