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Manage Payment Methods

OverviewOne of the advantages of SmartHub is you can conveniently make payments from your computer. No stamps for you. Learn how to add, edit, and delete payment account information you can use to quickly pay your bill when it’s due in SmartHub. Rest assured your information is securely stored in accordance with credit card industry data security standards.

Confirmation text appears at the top of the window indicating your card has been successfully added.d. Click the Close button in the upper right.The window closes and the Credit/Debit Cards table displays the newly added card.Bank AccountThe Add a Stored Bank Account window appears.
a. Verify Security Phrase is correct. If not, contact customer service ASAP.
b. Enter payment method information into required fields which are marked with an (*) asterisk.

c. Click the Add Account button.Confirmation text appears at the top of the window indicating your bank account has been successfully added.d. Click the Close button in the upper right.

The window closes and the Bank Accounts table displays the newly added account.

5. Click the corresponding Go button.The Update Stored [Payment Method] window appears.6. Update the out of date information. Please note only certain fields can be edited. If you need to make changes to fields that cannot be edited, you will need to delete this payment method and enter a new one.
7. Once satisfied with your edits, click the Update [Payment Method] button.

Confirmation text appears across the top of the window.8. Click the Close button to return to the My Stored Accounts page.

Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy® Cooperatives stand as a source of power and information to their 32 million member-owners every day.