Online Account help

Important information

*Customers must have a driver licence and a vehicle registered in their name to complete the setup of an account, online at online services. Customers who don't have a vehicle registered in their name can validate themselves using their driver licence information and will then be prompted to phone 13 22 13 and answer a series of questions relating to other information Roads and Maritime Services holds about them to complete the process.

**Customers who supply a valid email address while completing a transaction requiring POI, such as Driver Licence renewal, will also receive an email inviting them to establish an online account.