Customer Connection

How Connected Are You With Your Customers And Potential Customers?

Are you connected with your customers?One of the most important things to running a successful business is having customers. However, it's also one of the things businesses struggle with most. If you're frustrated by not having enough customers, not having customers buy from you more than once, or negative reviews, this package was created to take a deep dive into your business, figuring out what's not working, what's missing, how you can improve, how you can better connect with your customers and potential customers and have more happy customers, and the steps to take to get connected to new and existing customers.

What does the program look like?This package runs a minimum of 8 weeks and a maximum of 20 weeks, depending on the marketing you are doing or choose to do in your business going forward. The package is designed to take us through your business step-by-step so that you don't get completely overwhelmed or find you've got too much to do in addition to the regular activities of running your business.

I start by writing up a review of your business from what I see as a business advisor as well as what your [potential] customers see when they connect with you. While I'm conducting my review, you'll be reviewing your business as well so that I understand what you see when you look at your business and marketing, and you'll also make a list about what you know you need and/or want to work on. Once the reviews have been completed we'll discuss them and then dive into each aspect of your business discussing it as it is and how to fix and/or grow it to better reach your customers. We'll look at what makes you unique, your products/services, and your marketing including your website and social accounts, your newsletter, your blog, local involvement and/or other aspects that are part of your business and marketing.

Each week we'll have an approximately 30 minute live call (by phone or Skype) to discuss that week's topic, the issues and what to do moving forward. You'll have access to me by email in between sessions if you have questions or need help.

What's the investment? After we've had an initial conversation to make sure this package is a good fit for you, you'll invest in the initial 8 weeks for only $600. Within the first few weeks we'll determine how many weeks beyond the additional 8, if any, we will need to fully connect your business with your customers. Additional weeks are $75 per week, paid after the initial 8 weeks.

What are the results?You will know what issues exist in your business that are hindering you from connecting with your customers and/or gaining new ones, you'll have fewer questions and customer service issues, you'll know how to move forward, your customers will be happy to share about you with their friends, and you can potentially add thousands in revenue to your bottom line each year.

What do people say about working with me?"Really great to work with, this has given me some really good insight into how I can progress and grow my project. Very concise and easy to follow ideas." Rob

"She did a good job of reviewing the company with suggestions that add value to overall experience." Lisa

"Laura clearly spent a lot of time and effort in putting together some very useful and actionable recommendations for my company." John(There are more reviews you can read throughout the site, these are just a few).

FAQ:-While it doesn't matter how long you've been in business or how many employees you have (if any), this package is designed around you having a website or other online platform that you promote or sell through (not including social media). Your website/online platform could be an Etsy or eBay store, but not just social media, and this can help you if you're a restaurant, accountant or doctor for example who doesn't sell anything online, as long as you have a website and online presence. If you don't have a website or online platform you promote/sell through, you can click here and see other ways to work with me.-The package is designed for us to work together on building your business, I'm not going to come in just fix everything, nor am I going to just send potential customers (traffic) your way. -Typically the package runs between 8 and 20 weeks, it will never run less than 8 weeks, but if you want/need to extend it beyond 20 weeks to work through different aspects more slowly that can be arranged.

Let's Get Started:If you're interested, I invite you to fill out the form at below and we'll set up a brief 15 minute interest chat.