Services

Professional Services

To successfully deliver AmberNet’s Product-based solution, AmberNet offers a worldwide Professional Services organization. Its role is to assist customers by providing a flexible portfolio of high-quality services which are enabled through a global network of product and solution delivery experts & professionals armed with a proven Solution Delivery approach.

A Flexible Services Portfolio

AmberNet Professional Services can help our clients deliver its PRODUCT-based solution into production at an accelerated rate and cost-effective manner. This is accomplished by leveraging Professional Services subject matter expertise on Ambernet products and proven solution delivery techniques. Our clients will reduce project risk due to our lessons learned and experience in delivering solutions to multiple customers.

The Professional Services Group is organized into three service lines.

This enables Professional Services to strengthen the specialized skill development required to support effective delivery of Ambernet solutions. The service lines work together to establish a catalogue of best practices and optimal performance strategies:

Consulting Services

uSEP Cartridge Development Center (CDC)

Some customers and partners require specialized subject-matter-expertise to assist with developing business and systems requirements during the Solution Definition phase. Ambernet satisfies these specialized needs with a team of senior, highly specialized product, industry, technology, process and systems development professionals who provide key value-added consulting services available to assist Solution Delivery teams, partners and customers as required predominately during the Solution Definition phase.

uSEP Solution Delivery Services

To assist customers with Solution Delivery, we maintain a staff of highly trained, experienced professionals who are experts in product, industry, technology, systems development, systems integration and program/project management. Services range from business problem identification to solution design, development, implementation, workforce business transformation, data conversion, and rollout into a production operations environment.

The foundation of each customer solution typically includes reusable software Cartridges developed by AmberNet’s CDC. Leveraging pre-developed Cartridges available from the CDC or developing new Cartridges typically reduces the overall costs, risks and timeframes of end-to-end Solution Delivery.

Additional Services

These key service lines are supported by a Professional Services Quality & Program Management function that provides centralized, high-quality processes, templates, tools, management controls and personnel support services. These services enable AmberNet’s growing Professional Services organization, and our partners, to provide the highest quality services to our customers.

CloudTruOps Solutions

ClousTruOps has a powerful n-tier architecture that enables a complete software defined experience with full functional virtualization.

CloudTruOps can seamlessly scale from very small installations to very large installations with multiple cloud or network points of integration without the need to deploy agents into the cloud or network. The CloudTruOps user interface has a unique “appliance” look and feel with menus that automatically adjust based on the ecosystem user’s role, permissions, and organization.

We make it simple to design, configure & deploy highly personalized solutions and deploy them to ten’s of thousands of constituents all using a single Point & Click menu-driven GUI. We remove “the belly” of transformation overhead and create agility and control!

A Growing Ecosystem…

The digital services ecosystem is not static. As you modernize and move new workloads to the cloud, or deploy newer 21st century technologies for mobility, SDN (Software Defined Networking), or NFV (Network Function Virtualization) the management ecosystem grows. Without an Ecosystem Manager you end up with technology silos, which become impediments to the gains promised by these technologies. With CloudTruOps you have a platform that is purpose built to adapt, learn, and grow as your digital services footprint grows. CloudTruOps unique business process management and integration engine makes it easy to integrate with newer technologies and systems. We have built a platform that can be extended along multiple dimensions to support the growth of your ecosystem.

A Growing Ecosystem…

The digital services ecosystem is not static. As you modernize and move new workloads to the cloud, or deploy newer 21st century technologies for mobility, SDN (Software Defined Networking), or NFV (Network Function Virtualization) the management ecosystem grows. Without an Ecosystem Manager you end up with technology silos, which become impediments to the gains promised by these technologies. With CloudTruOps you have a platform that is purpose built to adapt, learn, and grow as your digital services footprint grows. CloudTruOps unique business process management and integration engine makes it easy to integrate with newer technologies and systems. We have built a platform that can be extended along multiple dimensions to support the growth of your ecosystem.

Application Blueprints

Moving Applications into the cloud? Use our blueprinting capabilities to quickly and visually design the complete application stack. Then validate your design and deploy! No need to code, script, model, or maintain any code. That’s how easy it should be…

Do you have complex multi-tier production grade applications? Most enterprises have hundreds of such applications. Using CloudTruOps you can design a blueprint for each application and then deploy as few or as many instances in the cloud as your developers, testers, or business users want. Blueprints can save your team hundreds of hours of coding, scripting, debugging and maintenance. That leads to happy teams and that’s a good thing!

Automated Provisioning & Configuration

CloudTruOps automatically orchestrates, provisions, and activates cloud services. Users submit requests by ordering services from a Catalog. All requests are fully logged and persisted providing an adminstrator a complete audit trail of every transaction, every command or action, and every change. CloudTruOps also integrates with some of the leading configuration management tools (CHEF, Puppet*) to provide full lifecycle management of your cloud instances.

Application Blueprints

Moving Applications into the cloud? Use our blueprinting capabilities to quickly and visually design the complete application stack. Then validate your design and deploy! No need to code, script, model, or maintain any code. That’s how easy it should be…

Do you have complex multi-tier production grade applications? Most enterprises have hundreds of such applications. Using CloudTruOps you can design a blueprint for each application and then deploy as few or as many instances in the cloud as your developers, testers, or business users want. Blueprints can save your team hundreds of hours of coding, scripting, debugging and maintenance. That leads to happy teams and that’s a good thing!

Automated Provisioning & Configuration

CloudTruOps automatically orchestrates, provisions, and activates cloud services. Users submit requests by ordering services from a Catalog. All requests are fully logged and persisted providing an adminstrator a complete audit trail of every transaction, every command or action, and every change. CloudTruOps also integrates with some of the leading configuration management tools (CHEF, Puppet*) to provide full lifecycle management of your cloud instances.

Multiple Clouds — Public, Private, Hybrid

The digital services ecosystem is not static. As you modernize and move new workloads to the cloud, or deploy newer 21st century technologies for mobility, SDN (Software Defined Networking), or NFV (Network Function Virtualization) the management ecosystem grows. Without an Ecosystem Manager you end up with technology silos, which become impediments to the gains promised by these technologies. With CloudTruOps you have a platform that is purpose built to adapt, learn, and grow as your digital services footprint grows. CloudTruOps unique business process management and integration engine makes it easy to integrate with newer technologies and systems. We have built a platform that can be extended along multiple dimensions to support the growth of your ecosystem.

Multiple Clouds — Public, Private, Hybrid

CloudTruOps is architected to make cloud integration easy! We support multiple clouds and the list of supported clouds is a growing list. For any supported cloud, CloudTruOps discovers all your existing instances and provides the ability to perform compute, storage, and networking management functions for IaaS/PaaS services as well as the create, update, or decommision complete “application stacks”. If we don’t already support all your clouds don’t worry, we have many different ways to close any gaps. You could be up and running in as little as a few weeks! CloudTruOps unique integration engine makes it easy to integrate with any cloud or 3rd party system. You even have the option of adding new integration points yourself using our Software Development Kit (SDK).

Side-By-Side Compare, Solution Designer, Brokerage Enablement

Cloud Service Brokers (CSBs) need the ability to show customers which cloud best meets their needs considering that price may not always be the topmost selection criteria. CSBs add value to the various cloud offers through service intermediation, aggregation or arbitrage. To enable these capabilities it is necessary to have a product catalog that not just offers the capability to request various services and products, but one that can connect the dots between products and actual offers and capabilities available from the various clouds in a rapid, on-demand fashion, without the need to code or script. With CloudTruOps eDNA and side-by-side compare you get just that!

CSBs and brokers also want the ability to design “IT solutions” that meet specific regulatory, security, and other technical criteria. The important thing is that this criteria can change or new criteria might need to be added. With new capabilities being released by cloud providers on a routine basis you are dealing with a dynamic environment where it is not practical (both from a time-to-market and cost perspective) to hire a bunch of programmers who will create an “IT solution” when you want it. You need an automated IT Solution Designer – point-and-click solution designs that can be rolled out quickly. With CloudTruOps eDNA Solution Designer you define questions and answers that provide vital information about user requirements and then turn those into multiple solution designs based on a variety of user criteria, application requirements, infrastructure requirements, security requirements, and risk profiles. All without any coding, or scripting!

Customized Storefronts

You have multiple business units or agencies that want to consume cloud. But each business unit has its own unique needs for the types of workloads that they want on the cloud, or have different governance policies and reporting requirements. No problem! Using CloudTruOps built-in multi-tenancy features each BU can have its own storefront and policies.

Configurable Catalog

Configurable catalog of cloud service offers per organization (or business unit), providing the ability to aggregate or intermediate cloud services. Define chargeback prices including one-time, recurring, and usage based prices. Define and test usage pricing policies using the designer GUI interface.

Customized Storefronts

You have multiple business units or agencies that want to consume cloud. But each business unit has its own unique needs for the types of workloads that they want on the cloud, or have different governance policies and reporting requirements. No problem! Using CloudTruOps built-in multi-tenancy features each BU can have its own storefront and policies.

Configurable Catalog

Configurable catalog of cloud service offers per organization (or business unit), providing the ability to aggregate or intermediate cloud services. Define chargeback prices including one-time, recurring, and usage based prices. Define and test usage pricing policies using the designer GUI interface.

Next-Generation IP Address Management

In today’s networked world — anytime, anywhere, using any communication device — access to your critical network and computing resources requires that you take a proactive approach to managing your IP Resources and Services. This includes your public and private address spaces, domain name space, and DNS/DHCP servers. Current IPAM tools in the market take a narrow Network-centric view of this problem. Indeed the majority (if not all) current vendors offer a mix of Network appliances and tools that are only simple improvements over using spreadsheets. CloudTruOps IP Management takes a more holistic view that integrates IPAM with the end-to-end business processes of an Enterprise or Service Provider, while integrating with network appliances from any 3rd party vendor. The ability to define, allocate, and report on your private (or public) address space and domain names across the entire enterprise and across all the different clouds in one place is truly powerful!