Did you check your e-mail settings?

What if mobile internet works and settings are correct?

If your mobile internet connection works, and you have followed the instructions on setting up your e-mail account, but you’re still getting error reports, it might be to do with your e-mail provider’s service.

If so, we suggest to get in touch with your e-mail provider for more detailed support.

Have you installed the latest software update?

Your problem may have been fixed in a software update. Check if there is a new version of your software available.