Online Learning Center: Problem Solving Skills

Online Learning Center: Problem Solving Skills​​​​

Objective

Problems come in all shapes and sizes. Broken systems, flawed processes, failing teams – each is a problem to be solved. This course will walk you through a series of steps to best define, document, explore, and evaluate the problem in front of you. Topics included are: defining your problem, determining the root cause, generating options, identifying and implementing the best solution, creating an actionable plan and monitoring the results.