People Who Speak Different Languages

If you speak Spanish, Portuguese, or Chinese as your first language, you are among a large population of our riders—and, you’ll be able to make fare purchases and manage your account in your preferred language at fare vending machines, in our app, online, and over the phone.

People Without Bank Accounts

Whether or not you use credit and debit cards in your day-to-day life, you will still have access to our fare system. While we’re eliminating onboard cash payments, you can still use cash at all fare vending machines and retail sales locations. We’re also expanding the network of places where you can reload Charlie Cards.

Seniors

With this new system, we’re also able to address some of the changes most requested by people 65 and older, including:

Senior Charlie Cards will no longer require a photo of the cardholder for their security