Contents

Buttons on the Order Screen

Cancel Order: If a customer changes their mind, cancel order gives you the ability to cancel or remove the entire order.

Hold Order: In a scenario where your customer needs to step away from the cash register before paying for the order, you can use the Hold Order button. This gives you the ability to place a customer’s order on hold to ring up the next guest. When the customer returns, you can find their order by tapping the orders icon and finding your open order.

Customer Icon: If you would like to add a call name or customer to the order, you can tap the customer icon to enter the customer name.

Pay: Tapping this icon will direct you to the payments screen.

The Orders Tab

On the Orders tab, you can make the adjustments below to your transactions:

Settings

Description

Manage orders

If selected, you can close all open orders on your POS. Based on your permissions, you will need a manager or owner PIN.

Advanced Search

Search for a previous order by the Order ID, Credit Card Number, or Date Range.

Sort Preference

Use this feature to arrange your orders by customer name, open date, employee name, order id, order total, or order type.

Open Orders

Displays all orders that were placed on a hold, or not properly closed out from the order screen.

Today’s Orders

Displays all completed transactions for the day

All Orders

This section will show all open and paid for orders

Action Icons

The action icons are listed on the bottom of your Order screen. These action icons give you the ability to adjust an entire order, rather than one individual item at a time.

Settings

Description

Add Extra Items

This icon will allow you to create a one-time-use item. If you would like to save the item to your inventory, you can select Save to Server.

Link Card to Order

This feature is mainly used for preauthorization. This feature allows bartenders/waiters/ employees to easily pull up a customer's tab or table by swiping the customer's credit card, as opposed to selecting the tab/table on the screen.,Additionally, it is also possible to link a customer's card to a bar tab with a Preauthorization required.

Quantity

Using this button will allow you to enter the quantity of the item you want to purchase.

Discount Order

Using this icon, select an existing discount or create a manual discount towards the entire purchase.

Service Fee

Add a percentage charge or flat fee to be applied to the entire order.

Dining Option

Use this button to record your customers order preference.

Print Guest Check

Before receiving payment on an order, use this icon to print a summary of the entire order

Open Cash Drawer

Open the cash drawer and access the till without making a cash sale

Move Table

This will allow you to transfer an order without loosing items. If you would like to move items from one table to a different table, you can select this button and choose which table you want the items moved.

Transfer Order

Allows you to transfer an order from a one waiter to another waiter.

Auto Gratuity

This will allow you to enter a present gratuity off this specific order.