Submitting a draft article for publishing in the Public knowledge base

When the draft is ready, click Submit for Publishing. The article will be set to the Review workflow state and the appropriate approvers will be notified.

Let someone in the article assignment group know the article is ready for review.

Reviewing and publishing an article

Public knowledge editors will get an email every time someone:

Submits an article for publication or retirement AND it is in

your assignment group AND

the Public knowledge base.

Reviewing and publishing the article

Review the article, verifying it is ready for publication.

Open the email notification and click the Approval Request link.

Select Pending Public KB list under Knowledge in the Application Navigator on the left. This shows a list of all pending Approval Requests for publication in the Public knowledge base in your assignment group(s).