HBR

Leading, not managing, in crisis

by Daniel McGinn, HBR

November 6, 2017 | 4:59 pm

Imagine you were the person at BP headquarters in 2010 who got the first call: A drilling platform in the Gulf of Mexico had exploded and sunk, killing 11 workers — and allowing oil to leak into the ocean at a rate of 43 barrels a minute. What would you do? Which colleagues would you…