Artificial Intelligence to build the networks

Artificial Intelligence is going to play a big role in smooth integration of these technologies and automating the networks.

As explained by Counterpoint Research, AI application in mobile networks circles around three applications – Self Optimizing networks (SONs), Software defined networks (SDN) & Network Function Virtualization (NFV) and enablement of neural networks. Among these, we may see SONs at the earliest. SONs enable operators automatically to optimize the network quality based on traffic information by region and time zone based on various machine learning algorithms.

IDC on the other hand has predicted that 31.5% of the telecommunication organizations are primarily focusing to leverage existing investments/infrastructure and rest 63.5% are making new technology investments for AI systems. While these continue to be global trends, India should equally see an increase around AI; primarily driven by enterprise needs to drive viable efficiencies and consumer demand for contextualization.

Why we need AI for telecom networks?

“As more reliable and affordable bandwidth is enabled, it unleashes a plethora of opportunities that can traverse over telecom networks. So, a convergence at network level becomes possible. This is then value enhanced by adding dynamism and intelligence in to the systems through AI which makes the solution intuitive, proactive as well as reactive to the situations,” said Faisal Kawoosa, Lead Analyst, CyberMedia Research. He added that telecom becomes the default highway for anything that is to do with digital and adds a lot of opportunities in the telecom domain. One may not see the telecom the way we look at it presently, meaning a different set of revenue streams as well.

“AI is expected to have an impact in a multitude of areas – the most important being traffic classification, anomaly detection and prediction, resource utilization and network optimization, along with network orchestration. Further, it will also assist the mobile devices with virtual assistants and bots,” said Arjun Vishwanathan, Associate Director, Emerging Technologies, IDC India.According to Pankaj Lamba, Customer Business Executive, (India) Amdocs, Artificial intelligence will solve most of the issues related to customer care, network coverage, billing, service/product offering and many more. Personalization of service and care would witness a new benchmark.

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