Air BP operations

If you're considering an Air BP managed operation click on the details below to understand how you and your customers could benefit from our efficient refuelling, technical expertise, and business and marketing support.
If you have any queries or wish to get in touch with your local account holder click here or visit our offices page to find out the contact details for your local office.

Product and Technical Expertise - Product Quality

Our strict product quality and handling procedures as well as our presence throughout the supply chain mean that you can be confident in the quality of our fuels. Our industry leading fuels quality team are available 24/7 to diagnose and resolve any issue that may arise, minimising or eliminating customer disruption. This team also shape aviation standards through their participation in industry bodies and ensure any impact on airport or airfield operators is taken into account prior to implementing any changes.

Product and Technical Expertise - Delivered Safely

We are committed to providing a safe and efficient refuelling service and have tested procedures in place to minimise risks such as aircraft damage or misfuelling.

Our on-airfield staff operate to the highest standards and have a proven track record of quality refuelling. They are experts in the delivery of aviation fuels and are fully trained to deal with any unplanned occurrences, minimising the risk of damage or delay to your customers.

Product and Technical Expertise - Security of supply

When it comes to security of supply, our extensive supply network ensures we are best placed to deal with unpredictable demands or unexpected supply disruptions.

Unplanned downtime at a refinery, significant increases in fuel demand due to a localised incident or transport links impacted by weather are just some of the challenges that can be thrown on our supply chain. However, our network of supply gives us the flexibility to react to such challenges and ensure our locations are kept supplied with product.

Product and Technical Expertise - Complete operational and maintenance support

Minimising and managing the risk of refuelling operations is one of our core competencies. You can rely on our knowledge as industry standard setters to ensure a high quality operation.

Our Air BP standards and systems will be implemented at your site, ensuring that all staff are fully aware and compliant with our ways of working. These standards, which are used globally in hundreds of GA airports, focus on risk minimisation and compliance throughout our network.

We have an excellent reputation for engineering excellence and can ensure that your facilities are fit for purpose, easy to operate, compliant, easy to maintain and expand, efficient and built to last.

Depending on the nature of the agreement we can supply or advise on any specific fuelling equipment requirements you may have. Globally we have significant experience in designing and installing the most appropriate equipment to meet the specific needs of the airport customers.

Business Support - Customer management

We will manage customer fuel payments, contracting and pricing for customers including large contracted customers and smaller Air BP Sterling card holders

Our sales network in over 40 countries has relationships with thousands of customers. This network will promote and secure business at your airport as well as manage all elements of the purchasing process.

Business Support - Invoicing & credit responsibility

Customers have a convenient means of payment whilst you can leave it to us to manage the invoicing and cash collection.

We will regularly provide you with our card stop list. Any card not on the list can be fuelled without the need for any pre-authorisation or delay.
Simply provide details of the customer transaction, we will pay in full and take responsibility for the credit risk.

Business Support - Dedicated Account Holder

Getting the information and assistance you need, when you need it is vital, that's why we give you a named account holder to assist with any queries you may have.

Your account holder is responsible for ensuring that any queries or questions are resolved as well as identifying and demonstrating any new developments or tools that can help support your business. They will liaise with the relevant staff to meet your requirements as effectively as possible.

Marketing Support - Air BP branding

Becoming an Air BP branded location will provide your airport with an instant association with quality.

As an operated site, fuelling staff and our equipment will carry the trusted Air BP brand. We provide a range of print and digital material to promote the brand elsewhere at the airport.

Marketing Support - Advertising and promotion

We will promote and advertise new additions to our network to maximise awareness with both existing and potential customers

We use a mix of both digital and print adverts in relevant trade publications. This is supported by our events, PR and communications via our network of account holders to ensure our target audiences are aware of additions to our network.

Marketing Support - On-going customer and prospect communication

Our customer communications gives you a range of opportunities to promote your location to thousands of existing or potential customers

You can benefit from a range of marketing initiatives including features in our bi-monthly customer newsletter, inclusion in our Where to Find location database, promotion via our loyalty scheme, and joint promotional opportunities at events, in publications and online.

If you have any queries or wish to get in touch with your local account holder click here or visit our offices page to find out the contact details for your local office.