Start, Stop or Transfer Service

Whether you’re moving in or moving on, don’t spend time wondering if your energy service will keep up with you. Let’s get moving!

Move In, Move Out… Move On

It’s never been easier to start, stop or transfer your natural gas and electric service online. And it’ll take just a few minutes to fill out a simple form. We'll need your personal identification information, the service address and the requested move date.

As part of our effort to protect your identity, residential customers requesting new service will be asked to provide the following information:

To request service online, you’ll need your Social Security Number, and a valid driver’s license number or Michigan-issued photo ID.

Additional Service Request Options
You can also request service by calling us at 800-477-5050, faxing a notarized copy of a document(s) listed below to 877-635-9549 or visiting one of our direct payment offices. There you will be asked for one of the following: