HP ScanJet Enterprise Flow 5000 s4, 7000 s3 - Use the scanner

The maximum capacity of the input tray is 80 sheets of 75 g/m2 (20 lb) paper. When using heavier paper, the maximum capacity is decreased.

note:

Use the lines on the input tray paper guides to help you to not exceed the input tray capacity.

The maximum name card capacity is approximately 9 or 10 cards. For rigid cards, bank cards, and embossed cards, load only one card at a time.

Be sure that original documents are within these guidelines:

Width:

51 to 216 mm

Length:

51 to 3100 mm

Weight:

40 g/m2 to 413 g/m2

Scanning the following types of documents might result in paper jams or damage to the documents.

Wrinkled or creased documents

Curled documents

Torn documents

Documents with paper clips or staples

Carbon paper

Coated paper

Extremely thin, translucent paper

Paper with adhesive notes or flags attached

Photos

Overhead transparencies

Papers that are stuck together

Paper where the toner has not fully dried, or with wet substances such as glue or correction fluid

Smooth out any folds or curls in your documents before placing them into the feeder. If the leading edge of a document is curled or folded, it might cause a paper jam.

To scan fragile documents (such as photos or documents on wrinkled or very lightweight paper), place the document in a clear, heavyweight document sleeve no wider than 216 mm before loading them into the input tray.

note:

If you do not have an appropriately-sized document sleeve, consider using a sleeve intended for use in a ring binder. Trim the ring-side edge so the sleeve is no more than 216 mm wide. Also, disable multipick detection before scanning, as the document sleeve will trigger a multipick error.

Make sure that the hatch on the document feeder is securely latched. To properly close the hatch, press firmly on both sides of the hatch.

Adjust the paper guides to the width of the documents. Make sure that the paper guides touch the edges of the original. If there is any clearance between the paper guides and the edges of the documents, the scanned image might be skewed.

When placing a stack of documents into the feeder, gently set the stack in the input tray. Do not drop the stack into the tray and do not tap the top edge of the stack after you have placed the stack in the input tray.

Clean the scan rollers if the rollers are visibly dirty or after scanning a document written with or written on with pencil.

Open the document input and output trays, and then extend the tray extensions.

Figure : Open the input and output trays

For the output tray, slide the tray out from underneath the scanner, unfold the first extension, slide the second extension outward, and then rotate the small third tab 90 degrees.

note:

For sheets longer than Letter or A4, such as Legal, leave the small tab folded.

Verify that the Separation Page (SP) switch is set to the unfolded media icon.

Figure : The SP switch

Adjust the paper guides on the input tray to the width of the documents. Take care not to overtighten the guides, which can restrict paper feeding.

Figure : Adjust paper guides

When scanning small originals such as checks, it is especially important that the paper guides fit snugly against the edges of the original yet not restrict paper feeding.

Fan the stack of document pages to ensure that the pages do not stick together. Fan the edge that will be pointing into the feeder in one direction, and then fan that same edge in the opposite direction.

Figure : Alt.

Align the edges of the documents by tapping the bottom of the stack against the table top. Rotate the stack 90 degrees and repeat.

Figure : Alt.

Gently set the stack in the input tray. Load the pages face down with the top of the pages pointing into the feeder.

For best results, do not drop the stack into the feeder and do not tap the top edge of the stack after you have placed it in the input tray.

Figure : Load the document stack

note:

Avoid feeding a document with a leading edge that has been folded or frayed.

The scanner supports A3 merging by folding an A3 page into A4 size and then feeding the page through scanner using the scanning software on the computer. The scanning software can merge the two A4 scanned images into one A3 scanned image.

When using the A3 merging feature, follow these general guidelines:

Feed only one folded A3 sheet at any one time. Feeding more than one folded A3 page will cause the paper jam or will prevent a successful final merged A3 scanned image.

Do not use thicker, heavier paper. Using thicker A3 folded paper might result in skew in the final scanned images.