Methods for IT’s engagement with the rest of the organisation are basic

IT folk often combine a naive technology optimism with a primadonna’s hubris at their lack of recognition by their organisation or have developed a hard bitten cynicism about those outside

Are IT Departments struggling to be relevant?

IT staff must move rapidly to contribute leadership to their organisation’s transformation, or be marginalised and relegated. Small and medium size enterprises are the fastest sector to use the cloud – to avoid the need for their own IT department

Cloud technology as a viable in-house replacement

Small and medium size enterprises are the fastest sector to use the cloud – to avoid the need for their own IT department. Soon large organisations are also going to lose their fragile patience with clumsy IT departments struggling to keep up

Why our customer doesn’t love us despite how hard we work

Most internal IT groups need to be much clearer and more proactive in strategic engagement with the rest of their organisation, their customers and other stakeholders, to exploit emerging technologies like the cloud and consumer devices (iPad/iPhone)

IT folk lacking in leadership and relationships across their organisation.

Even good CIOs and IT Directors are drowning in urgent day-to-day message switching and unable to get to the more important development of strategic relationships

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