Privacy Policy

Security & Privacy

Effective February 1, 2005

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage, the footer of every page, and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Fax number

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Email address
Phone number
Fax number

From time to time, Growers Supply and/or our advertisers or other third parties may send a “cookie” to your computer. A cookie, by itself, cannot read other data from your hard disk or read other cookie files already on your computer. We, our advertisers and other third parties may use cookies to identify and keep track of, among other things, those areas of the Website and third party websites that you have visited in the past in order to enhance your next visit to the Website. You can choose whether or not to accept cookies by changing the settings of your Internet browser, but some functionality of the Website may be impaired or not function as intended if you choose not to accept cookies.

Third-party companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visit to this web site in order to provide advertisements about goods and services likely to be of greater interest to you.

Third-party companies may use non-cookie technologies to recognize your computer or device and/or to collect and record information about your web surfing activity including your activities on this website. These technologies may be used directly on this website. Please keep in mind that your web browser may not permit you to block the use of these non-cookie technologies, and those browser settings that block cookies may have no effect on such techniques.

To learn more about Interest-Based Advertising or to opt-out of this type of advertising by those third parties that are members of self-regulatory programs such as the Network Advertising Initiative, please visit the NAI’s website (www.networkadvertising.org) which will allow you to opt out of Interest-Based Advertising by one, or all, NAI members.

Third-party companies may use information such as mobile advertising identifiers, app usage, time and date, subject of advertisements clicked, and/or precise location data through this mobile app in order to provide advertisements about goods and services that are likely to be of greater interest to you.

The Information We DON'T Collect

Credit Card Information  your credit card number is only used to complete your transaction and is not saved in our database.

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We may also send you periodic mailings to the postal address used in conjunction with your account. From time to time, we may also make your postal information available to other reputable companies who offer products and services similar to ours. If you do not wish us to provide this service, please Contact Us.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift certificates by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift certificate.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. To opt out of receiving our promotional emails, please click the "Unsubscribe" link located at the bottom of the promotional email you received, use the opt out/in page or Contact Us:

Growers Supply
1440 Field of Dreams Way
Dyersville, IA 52040

We may allow third-party companies to serve advertisements and/or collect certain anonymous information when you visit the Website. These companies may use non-personally identifiable information (including, but not limited to, click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to the Website in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party Web Beacon to collect this information. Through these technologies, the third party may have access to and use non-personalized information about your online usage activity.

You can opt-out of certain online behavioral services through any one of the ways described below (you do not need to go to each opt-out site, one is sufficient). After you opt-out, you will continue to receive advertisements, but those advertisements will no longer be as relevant to you.

You can configure your web browser (Chrome, Firefox, Internet Explorer, Safari, etc.) to delete and/or control the use of cookies. More information can be found in the Help system of your browser. It is at your discretion whether you use the opt-out described above or manage cookies via the browser.

You can register with our website if you would like to receive our catalog as well as email updates on our new products and services. Information you submit on our website will not be used for this purpose unless you have opted to do so during the registration process.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that "X" number of individuals visited a certain area on our website, or that "Y" number of men and "Z" number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online by Contact Us. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Notice of privacy protection of social security numbers

Growers Supply is committed to protecting the confidentiality of Social Security numbers collected in the course of business, as well as other personally identifiable information such as driver's license numbers, credit or debit card numbers, bank account numbers, identification card numbers, passport numbers, alien registration numbers, and health insurance identification numbers.

Access to Social Security numbers and other such personally identifiable information shall be limited to those employees and others whose duties require such knowledge. Employees of this Company are prohibited from disclosing, directly or indirectly, Social Security numbers and other such personally identifiable information to anyone unless there is a lawful business justification for the disclosure.

Prior to disposing of documents or computer files containing Social Security numbers or other such personally identifiable information collected in the course of business, the Social Security numbers and other personally identifiable information shall be destroyed or made unreadable.

Our Commitment To Data Security

Security is a top priority at Growers Supply. When our registration/order form and Live Help asks you to enter sensitive information, such as your credit card number, that information is encrypted and is protected with the best encryption software currently available in the industry  SSL. Growers Supply uses the most advanced form of SSL software available: 128-bit encryption by Symantec. To learn more about SSL, follow this link www.verisign.com.

Growers Supply's website servers are located in a secured and locked facility that requires all employees to check in and wear valid ID badges.

Our system charges credit cards automatically and once the charge is placed, the number is removed from our database. Only the last four digits of your credit card will appear on your order confirmation email. We never share customer email addresses with a third-party.

Shopping at GrowersSupply.com is safe and easy  we process hundreds of orders each day!

Protecting Your Identity Online  Avoiding Phishing

Growers Supply will never ask you for the following information in an e-mail communication:

Occasionally if you place an order with incorrect information, you may receive an email from Growers Supply giving you the opportunity to correct your shipping/billing and credit card information. When this occurs you will have to contact us. Never submit the information mentioned above directly through an email. Always be sure that when visiting our website the address is:http://www.growerssupply.comhttps://www.growerssupply.com

Should you have other questions or concerns about these privacy policies, please Contact Us.

* On Qualifying Orders, Shipping to the Contiguous United States, Some Exclusions Apply.