Changing the email address for your account

The way to approach this is to invite and add a new user using the new email address. Once that user has accepted the invitation, you can promote the user to an administrator. At this point you will have two users. Which is fine.

Here are the steps:

You invite the new user to Pulse (Account Manager -> My Account -> Product User), enter the email and click 'invite'. (the default permission for an invited user is 'user').