Information For Tenants

Our aim is to find you the perfect property to suit your requirements with the minimum of hassle.

Finding a property

The first step is to contact us to provide brief details about yourself and about the accommodation you
require. We then search our database for suitable properties for you to view. If not urgent, we log your
details so that we can contact you as suitable properties become available.

It is wise to start looking
about a month before you wish to move, as the nicer properties are viewed and reserved quickly. Our tenancies
are granted for a minimum term of 6 months, which may be renewed if all parties are in agreement.

To view our selection of available properties to let please use the 'Property Search' on the right

All of our managed properties are inspected for electrical safety and furniture fire safety

All Tenancy Deposits (bonds) are held in accordance with the Deposit Protection Regulations

Viewings

Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably
be accompanied by a member of staff, who can give advice and answer any questions you may have.

Reserving the property

Once you have decided on a property, you will need to reserve it by paying a 'holding deposit' (aka 'reservation
deposit'), usually equivalent to two weeks' rent. Assuming that the tenancy goes ahead, this will be deducted
from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded less
our admin fee. However the deposit will be forfeit if you decide not to proceed for any reason, or if you fail
to provide complete and accurate information in your application.

References

As a minimum we will require satisfactory references from your employer (or college), a previous or current
landlord, and a credit reference report. We may also require a personal reference, and sometimes a guarantor.
We may use the services of an independent referencing company to obtain and evaluate these references.

Rents

Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible
for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order
to our company bank account or your landlord's bank account.

Deposit

A security deposit of a minimum of one month's rental will normally be required. This deposit will be treated in
accordance with the Tenancy Deposit Protection regulations, and you will be informed of which protection scheme
is utilised. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your
tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.

Fees

We charge a modest fee per applicant to cover administration and referencing costs.

Insurance for Tenants

As appointed agents for more than one insurance broker we are able to offer a variety of insurance policies for
both landlords and tenants, including the following:

Information

Alexander Lettings are letting agents in Durham, Lanchester, Newcastle, Consett, Stanley, Gateshead, Crook and surrounding areas. We offer property to rent in Durham, Lanchester, Newcastle, Consett, Stanley, Gateshead, Crook and areas inbetween. Follow the links below to find property to rent in Newcastle, Durham or any other area you are looking for property to rent. We also offer a free letting valuation service, we will give you a free valuation if you are letting in Durham, Newcastle, Gateshead, Crook, Lanchester and many other areas.