I tried it and it still would only print, not cut. I called in and the tech sent me a link to a previous build to try. I downloaded it but it wouldn't run -- CCR required the newest build to be able to get in and use it. So I decided I had nothing to lose so I let it go to the newest build. I have no idea what happened in that process, but my next try was ... Successful! It printed AND cut.

I updated my Imagine the other day. I thought that I would give it a try. The update went quick and smooth. Next adventure, thought I would try and print and cut something. It worked great. Black ink was a little dried up from sitting for so long, put my Imagine printed and cut great with CCR. I only tried one cut, but no problems. Just wanted to ask that you are sure that you had the settings on print and cut, not just print. Hope you get it figured out. Good luck.

long and the short of it...I was told it was IMPOSSIBLE to go back to a previous build.

I have been advised that CCR was never designed to work with the imagine machine and so they wont guarantee it.

I called bullshit since the website says it works with "all cricut machines", the imagine mat, build info and drivers is in the program, and they sell imagine carts in a digital only format.

They told me as a one time favour if I cut the bands on my machine and photograph it they will replace my machine but will not guarantee that it will work. If I want to cut I have to try and find the cartridges. Funny since they don't make or sell them anymore.

All I have to say is that if it does not work, their next offer better be to send me a cheque for the cost of my machine and all the money i spent on digital cartridges.

I specifically bought this machine because I loved my other cricut and I made sure that CCR worked with the imagine for print and cut since they won't allow MTC or SCAL. If I had known that they would outright lie, I would have gone with a cameo.

I will let you know when the new one comes if it works fine or if I will be contacting my lawyer since they have misrepresented their product.

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