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Accessibility

The YMCA of Greater Toronto is committed to diversity and social inclusion and to meeting its obligations under Ontario’s Accessibility for Ontarians with Disabilities Act, 2005 (AODA), by providing accessible environments that respect the rights of every individual.

Feedback process

YMCA members (including participants, customers, parents, donors, contractors or other members of the public) are encouraged to bring forward complaints, concerns or compliments or suggestions on how we can improve programs, services or their YMCA experience. Please contact your local YMCA manager directly.

Alternatively, we encourage you to provide feedback in person to a YMCA employee, email, telephone or regular post mail to:

Integration and Accessibility Program (1:1 Support)

The YMCA of Greater Toronto’s Integration and Accessibility Program provides 1:1 support to families with children or youth who require additional assistance to participate in registered YMCA programs, including child care, camps, and health and fitness programs. To inquire about availability, please complete the form below.