Payment Options
We accept Paypal, Please make sure to go through our check out system to provide us with your most recent shipping address. Please do not put the shipping address on Paypal's note section. The Buyer is responsible to complete payment within 7 days of the sale end date. If you have issues paying for the product, please feel free to call us at (888)989-0089.

**For questions & inquires please call us at (888)989-0089**

**All items must be paid within 7 days, or a non-paying buyer alert may be filed**
Processing Procedure
All orders are processed the next day at 9AM Pacific standard time, except weekends and major US holidays. E-checks are automatically held until the established clearing date, to reduce any delays please provide a valid telephone number upon the checkout. Estimated order processing time is around 1-2 business days.
Questions & Concerns
If you have any questions both before buying or after you have purchased the item, please do not hesitate to contact our customer service support team. We will only reply emails through . Do not send email directly from your email account we are unable to respond to them unless picture or other special help is requested. Our office hours are Monday to Friday 10am-5:30pm PST ; please call us at 1-888-989-0089. We are Closed on Sat and Sun and all major Holidays . Your questions will be replied promptly on the next business day. All emails are to be answered within 24 hours except Sat and Sun.
Shipping Fee: Fixed Shipping Charges
Shipping Options: US Postal Service, UPS
I will ship:
*Worldwide
Sales Tax: 9% for in-state buyers (California)

Domestic :

$0

Peurto Rico, Alaska, Hawaii, APO:

$50

Canada :

$50
International
$150

**International shipping applies to all foreign countries except for Canada.

(If you're located outside of the continental USA (including Alaska, Virgin Islands, etc) Please include the additional fee upon checkout - there will be a section for you to pay the additional surcharge. If this process is not completed, delays and other issues will occur.)

Large or irregular items are very hard to ship, and in some cases our carriers do not ship these items to certain areas of the world. If this is the case you will be contacted immediately. This mostly applies to the highlighted orange section.

If you have any questions about shipping time, and shipping charges please feel free to email or call us.

Warranty
We offer a limited 60 day comprehensive warranty on any item, upon the date the item is received. Buyer is responsible for both way shipping fees (exceptions apply, including dead on arrival etc).
Most aftermarket items do not come with instructions and professional installation for all items is highly recommended. Speed Factory will try our best to post more general installation guides or FAQ on our blog.
Buyer assumes all risk on installation and usage. No exchanges will be issued on products that have been damaged or used improperly (Modified).
Our goal is to ensure that all customers will have an enjoyable purchasing experience, if you found any problems with the item do not hesitate to contact us and let us know. We will work with you and solve the problem.

If you have any questions or problems, our customer service team is ready to assist you.
Contacts & Hours:
Office Hours:
10am-6pm (PST) Monday-Friday
ATTENTION:

We are closed during the weekends and we do not answer any emails during that time, and we will reply all emails in the order it was received on the next business day.

We will only answer email during normal office hours ( Mon-Fri 10:00am - 6:00pm PST ) except major US holidays. All emails will be replied in the order it was received. We usually reply within 24 hours, In some cases emails are lost in the spam or junk folder so please check them regularly. Or you can simply go onto messages to look for the replied email. If in any doubt, just give us a quick call during business hours :)

Technical Support :
We highly recommend our items to be professionally installed. We are not allowed to provide any advice regarding installation or modification unless we have tested it ourselves since we are not professional mechanics or fabricators. We'll provide all the information regarding the products from our manufacturers. In some rare cases, we may contact our manufacturers for further assistant on certain issue.