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my machine was damaged in shipping. I warned the person to pack it correctly but it did not prevent a cracked base. Now Fedex is estimating the damages. Funny

Message 1 of 2
, Dec 18, 2004

my machine was damaged in shipping. I warned the person to pack it
correctly but it did not prevent a cracked base. Now Fedex is
estimating the damages. Funny thing is that hte lady who sent it to
me, worked for UPS and "knew all about shipping".

The good news is that I have a nice garter carriage.

Also, brother in England turned out to be in a joking mood when they
said that they didn't have any info, it sounded like a passage from
My Fair Lady.

Another person who used to have that interface info and gave me a lot
of hopes, so far has not responend.

Mike

John R. Hogerhuis

... Sorry to hear that. Well if they calculate damage by weight as the airlines do, you should be ok ;-) The thing you don t want is to get something damaged

Message 2 of 2
, Dec 18, 2004

On Sat, 2004-12-18 at 15:07, mikezcnc wrote:

> my machine was damaged in shipping. I warned the person to pack it
> correctly but it did not prevent a cracked base. Now Fedex is
> estimating the damages. Funny thing is that hte lady who sent it to
> me, worked for UPS and "knew all about shipping".

Sorry to hear that.

Well if they calculate damage by weight as the airlines do, you should
be ok ;-)

The thing you don't want is to get something damaged that's expensive
and light.

>
> The good news is that I have a nice garter carriage.
>
> Also, brother in England turned out to be in a joking mood when they
> said that they didn't have any info, it sounded like a passage from
> My Fair Lady.
>

Well I don't think much help will come through official channels. If
anything, if somebody has contacts with one-time Brother hardware or
firmware engineers, maybe one of them could dig up some info for us.
Engineer to engineer is usually the best way to get information, in my
opinion. Even if they don't feel ok with giving out docs, most engineers
feel comfortable answering questions about obsolete products, especially
as in this case where the company has completely left the business.

Otherwise, I think we're on our own to figure this stuff out.

I've posted some preliminary work, and I'm doing more research
currently, I should have several significant revelations on the format
soon.

-- John.

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