Frequently Asked Questions

3 Day Pass

How do I get a 3 Day Pass?

I already entered my information for a 3 Day Pass. What should I do next?

Please check your inbox, you should’ve received an email with instructions. If you can’t find the email, make sure you check your spam or junk mail.

Can I just show up and try a free Boot Camp Session?

Each Boot Camp Session has a specific number of spaces available. If you show up without reserving your space, the session might be full. Also, you need to sign our waiver before you can start your free sessions.

You can show up 10min. before the session you want to attend in order to sign the waiver. However, if the session is full, you have to wait for the next available session.

Groupon Offer

How do I activate the Groupon Offer I purchased?

When does my program start?

Your 4 or 3 Weeks start when you attend your first boot camp session.

Why does it show I owe money on Zen Planner?

When you activate your Groupon offer on our member portal (Zen Planner), we still need to redeem your Groupon. Once we verified your purchase was successful and redeemed your Groupon voucher, the alert on your profile will disappear.

How many Groupon Offers can I purchase for myself?

Our Groupon Offer is limited to only one purchase per person. If you have purchased and used your Groupon Program, you cannot purchase another for yourself.

General Questions

I haven't worked out in a while and/or never participated in a Boot Camp before, can I still workout at your Boot Camp?

Yes, our Boot Camp Sessions are designed for all fitness levels and you can still do them even if you haven’t worked out in a long time. The exercises can be personalized to your fitness level.

What is your meal plan like?

Meal plans can vary depending on the offer you opted for or based on your own personal goals.

Generally the meal plans consist of 3 meals and 1 snack a day.

It’s a healthy diet designed for long term results. You may continue to follow the meal plan for as long as you like. You won’t be hungry or feel deprived. It’s a very easy meal plan to follow.

Do I need to reserve my sessions ahead of time?

Yes, it’s best to reserve ahead of time for two reasons. First, you’re making sure you won’t show up to a full session. Second, planning ahead makes it easier for you to fit your workout sessions in your day.

How do I reserve my workout sessions?

There are two ways you can reserve your Boot Camp Sessions. The first is by downloading and signing in to our Member App.