Add a Photo Asset

Who does this article apply to?

Enterprise, Partner, and Small Business accounts.

Accounts in all regions.

The Assets feature allows you to create a library of text, photo, and video content that can be applied to fields in Knowledge Manager. This article provides instructions on how to add a photo asset to your account. If you would like to add a different type of asset, visit Add a Text Asset or Add a Video Asset.

1. Click Knowledge Manager in the top navigation bar.

2. Click on the Assets sub-tab.

3. Click on the + Add Asset button, then click Photo.

4. Add your image by dragging it, entering a URL, or clicking select a file to browse your computer. If you would like to crop the image, drag the borders of the image or click the Unconstrained button to select a height/width ratio. Then click Crop.

5. Enter a namefor the photo asset.

6. Select the checkboxes next to the fields you would like this asset to be available for.

6. (Optional) Enter a Description. If the photo asset is being used for Pages, this will display as the title of the photo.

7. (Optional) Enter Details. If the photo asset is being used for Pages, this will be the caption for the photo.

8. (Optional) Add a Clickthrough URL, which is a hyperlink destination for the photo.

9. (Optional) Add any Labels you want the asset to have.

Note: Asset labels can be used to restrict which assets are available to a custom field. To do so, add a specific label to the asset, then add the same label to the custom field.

10. (Optional) Select the entities that you would like to associate the asset with. Otherwise, it will be available to all entities by default.