General Frequently Asked Questions

What is Automatic Renewal?

Automatic Renewal is the safe and convenient way to pay your subscription. Monthly, quarterly, or annually your subscription rate is automatically deducted from your credit card, debit card, or bank account. The transaction will appear on your statement and rates are based upon your subscription level. Sign up today for the Erie Times-News Automatic Renewal program by clicking here.

Google provides revenue to the Times Publishing Company for placement of its surveys before some news articles and other content. That revenue helps provide resources for the production of content in the Erie Times-News and on GoErie.com.

If you are an Erie Times-News | GoErie.com subscriber, avoid the Google Surveys by logging in to your online account! You will still experience Google Surveys when you are reading Blogs, but otherwise you should have a survey-free experience. Activate your free account or log-in now.

The survey frequency is once every 24 hours for stories that exist in our news stream and for each of the GoErie.com blogs, photo galleries, and RockErie.com. Completing a survey starts the clock. No other content on GoErie.com is accompanied by a survey.

Most residents of Erie County and parts of Crawford County are eligible for home delivery of the Erie Times-News. Please call acustomer service associate to verify your home delivery eligibility.

Has the Erie Times-News staff won any awards?

The Erie Times-News was named Pennsylvania’s Newspaper of the Year for 2013. The Erie Times-News and GoErie.com were recognized for Best Editorial/Opinion Page Excellence, Best Community Service/Literacy, and Best Online Presence. Additionally, Editor & Publisher awarded the Erie Times-News and GoErie.com EPPY Awards for Best Online Advertising/Marketing Campaign and Best Sports Blog.