harmonica.com Reviews

The Two Kinds of Reviews That
Determine Who You Buy From Online:

As an online shopper, you probably weren’t aware that there are two different kinds of merchant reviews collected online that are affecting your buying decisions - they are called ‘Passive’ reviews and ‘Active’ reviews. As a online shopper, it’s very important that you know the difference.

Passive Reviews

are reviews that can be submitted by anyone; many times, without confirmation of a purchase or verified use of a product, service, or even the company. An individual posting a Passive review also doesn’t have to publicly display who they are, so it’s much easier for an angry customer to leave negative reviews about a business with little consequence to their image, but potentially fatal consequences to the business they’re reviewing.

Active Reviews

on the other hand, are reviews that a business actively collects from ALL of its customers equally using a trusted 3rd party review service. Not only do Active reviews verify that the reviewer has actually made a purchase from the company, but they invite ALL paying customers to share their feedback and experiences, whether good or bad. In addition, ALL reviews are publicly posted for new potential customers to read.

So why does this matter?

This truly matters to you as a consumer, because you make important buying decisions based on the reviews you read online. The problem is, unless you know the difference, you could be making buying decisions based on really bad information.

Here are two things to remember when looking at merchant reviews online:

Passive Reviews are almost always negatively skewed

As consumers, how often do we go out of our way to leave a positive review after a good experience? Not often. But, how often do we go out of our way to leave a bad review after a bad experience? It’s in our nature to share our bad experiences with anyone that cares to listen, and the Internet seems to care.

Passive reviews are a great way to vent our anger about a company to the world. The problem is that because Passive reviews aren’t collected from everyone equally, then the reviews being displayed don’t provide an accurate view of the company.

Active Reviews provide the most accurate picture of a company’s real reputation

It’s just not possible for a company to be perfect, but can a company that does hundreds or even thousands of orders a day with only 5 Passive reviews and a 1.4 star-rating accurately be perceived as an awful company?

This is typically the case when Passive reviews are collected. However, when Active reviews are collected, the average star-rating tends to be much higher and a lot more accurate, because all customers are equally invited to share their experience.

Shopper Approved is one of the few rating companies in the world that only collects Active reviews. From a moral standpoint, it’s the only option, because when it comes down to it, Passive reviews just don’t give the full picture of a company’s true reputation and the experience they provide to the majority of their customers.

What can you do to make better buying decisions?

If you’re a consumer,

When looking at reviews online, keep these tips in mind:

- Look for companies with a large number of ratings and reviews, from a trusted 3rd party review source like Shopper Approved. These are most likely Active reviews and provide the most accurate picture of the company.

- If the company has a small number of ratings that are mostly negative, then they are likely Passive reviews and provide the least accurate picture of the company.

If you’re an online business owner,

Make sure that your company is collecting Active reviews in order to give potential customers the most accurate, honest representation of your company. If you don’t give your customers a way to give you feedback on their purchase, then they will go look for Passive review sites to share their concerns and frustrations when they have a bad experience. It’s much better to provide them with the proper tools and options that they need to properly resolve their issues when one happens to arise.

Overall Satisfaction Rating

Joan
07/23/2019

Verified Purchase

Joan
07/23/2019
Verified Purchase

5.0

Overall Satisfaction Rating

"Explanations very good, paced and not coldly dropped on the table. Much more personal and interactive, as if you're actually in the room and the opportunity to revisit as many times as you want is far better than one lesson with someone once a week when you probably forget some of the instructions by the time you get home."

Warren H.
07/17/2019
, WA
Verified Purchase

5.0

Overall Satisfaction Rating

Lloyd W.
07/16/2019

Verified Purchase

Lloyd W.
07/16/2019
Verified Purchase

5.0

Overall Satisfaction Rating

"I've really enjoyed your Happy Harpin' series and will check with you for more help as I'm trying to rekindle my interest in the harmonica. I played with folk groups when I was much younger but have not done much with it in the last 50 years! Thanks for your helpful website."

Barry
06/30/2019

Barry
06/30/2019
Verified Purchase

5.0

Overall Satisfaction Rating

Robert B.
06/21/2019
, NC

Verified Purchase

Robert B.
06/21/2019
, NC
Verified Purchase

5.0

Overall Satisfaction Rating

"I am 48 years old and never Played a musical instrument until now. I am new to the harmonica and very happy with JP Allen's teaching style. His instruction is clear and easy to follow. I am enjoying the lessons and getting better everyday! "

Bryan M.
05/16/2019

Verified Purchase

Bryan M.
05/16/2019
Verified Purchase

5.0

Overall Satisfaction Rating

"Learning to play the Harmonica has been on my 'to do' list for quite some time. I bought a harmonica some time last year and played around on it every so often, but it was clear I was going to need some instruction, if I ever wanted to better myself when it came to playing. I ordered Mr. Allen's lessons about a month ago, and have made more progress with the harmonica in that 1 month than I did by myself the entire previous year. Mr. Allen has a deep passion for music and makes the lessons not only informative but fun. The lessons are usually pretty quick, which makes it easy to follow along while continuing to make progress. Very happy with my lessons and look forward to making more progress as time goes on."

Overall Satisfaction Rating

Bryn M.
04/30/2019

Verified Purchase

Bryn M.
04/30/2019
Verified Purchase

5.0

Overall Satisfaction Rating

"I watched two of the free videos on YouTube and I was sold. I've been playing for about 3-4 days, and watched a whole bunch of videos, but I love the style of JP's lessons. I'm sold!
I'm about 30 lessons in now and just getting the hang of single notes - I'm really delighted with the material and looking forward to learning more with JP's awesome videos."

Kenneth S.
04/30/2019

Verified Purchase

Kenneth S.
04/30/2019
Verified Purchase

5.0

Overall Satisfaction Rating

"So far - all is good. Lessons are easy to follow and you just have to understand you are building fundamentals. I try to do the same lesson 2 days in a row before moving on, with at least 10 minutes of practice each day. I can see how it is building.... I keep the free harmonica at work and do my lesson at lunch."