Organisational behaviour recognises that behaviour is influenced by both the specific workplace context, as well as the personal attributes (e.g., traits, values, interpersonal style) that people bring to their workplace. This assessment encourages you to critically reflect on how a personal attribute that is relevant to OB affects work outcomes, both for yourself and others.

You will be provided with a list of personal attributes on the LMS (see below). You will select one and work independently to analyse the OB research literature on your chosen attribute. You will also reflect on your own strengths and weaknesses with respect to this attribute.

Your analysis should demonstrate a clear understanding of the relevant academic literature. There is no minimum or maximum number of articles that you should read or include, but as a rough guide, a thorough analysis often means that you will be citing at least 10 articles from peer-reviewed journals. If appropriate, you should include references to additional credible sources (e.g., case studies, company reports, practitioner-focused articles).

Additional instructions, list of attributes, marking criteria, and the Turnitindropbox are available via the links below.

ATTRIBUTE:

Emotional Intelligence

Instrument

Indicate your level of agreement with the following statements using the following scale:

When I am faced with obstacles, I remember times I faced similar obstacles and overcame them

1

2

3

4

5

3

I expect that I will do well on most things I try

1

2

3

4

5

4

Other people find it easy to confide in me

1

2

3

4

5

5

I find it hard to understand the non-verbal messages of other people

1

2

3

4

5

6

Some of the major events in my life have led me to re-evaluate what is important and not important

1

2

3

4

5

7

When my mood changes, I see new possibilities

1

2

3

4

5

8

Emotions are one of the things that make my life worth living

1

2

3

4

5

9

I am aware of my emotions as I experience them

1

2

3

4

5

10

I expect good things to happen

1

2

3

4

5

11

I like to share my emotions with others

1

2

3

4

5

12

When I experience a positive emotion, I know how to make it last

1

2

3

4

5

13

I arrange events others enjoy

1

2

3

4

5

14

I seek out activities that make me happy

1

2

3

4

5

15

I am aware of the non-verbal messages I send to others

1

2

3

4

5

16

I present myself in a way that makes a good impression on others

1

2

3

4

5

17

When I am in a positive mood, solving problems is easy for me

1

2

3

4

5

18

By looking at their facial expressions, I recognise the emotions people are experiencing

1

2

3

4

5

19

I know why my emotions change

1

2

3

4

5

20

When I am in a positive mood, I am able to come up with new ideas

1

2

3

4

5

21

I have control over my emotions

1

2

3

4

5

22

I easily recognise my emotions as I experience them

1

2

3

4

5

23

I motivate myself by imagining a good outcome to tasks I take on

1

2

3

4

5

24

I compliment others when they have done something well

1

2

3

4

5

25

I am aware of the non-verbal messages other people send

1

2

3

4

5

26

When another person tells me about an important event in his or her life, I almost feel as though I have experienced this event myself

1

2

3

4

5

27

When I feel a change in emotions, I tend to come up with new ideas

1

2

3

4

5

28

When I am faced with a challenge, I give up because I believe I will fail

1

2

3

4

5

29

I know what other people are feeling just by looking at them

1

2

3

4

5

30

I help other people feel better when they are down

1

2

3

4

5

31

I use good moods to help myself keep trying in the face of obstacles

1

2

3

4

5

32

I can tell how people are feeling by listening to the tone of their voice

1

2

3

4

5

33

It is difficult for me to understand why people feel the way they do

1

2

3

4

5

Scoring Key

To calculate your EI score, add up your responses to the 33 items; however, reverse your scores for items 5, 28 and 33. Overall scores range from 33 to 165. There are no definite cutoffs. However, the authors of this scale reported that mean score for therapists was 134.92. Women also tended to have a higher average score (M = 130.94) than the men in the sample (M = 124.78).

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Introduction:

Emotional intelligence has been identified as an important factor responsible to determine success in life and it has been identified that psychological well- being play a significant role to shape interaction between employees and managers in the work place. In this complex era, organizations in both, private sector and public sector have to focus on management of change effectively (Walsh 2009).

Emotional intelligence is known to be playing a significant role to help the employees and managers for coping up with this major change in the environment of business. It has been mentioned by a number of researchers that by applying emotional intelligence.

Employees and managers are supported for recognizing and understanding emotions and to use emotions intelligence for personal management and her or his relationship with the other (Utami 2015). Emotional intelligence can be applied across a number of areas in the organization such as selection of personnel, development of teams, employees and the company.