Project administrator cannot add comments on the issues reported/assigned to other users.

I am new to JIRA. I have a project where I have added certain users in the 'Administrator' project role and some users in 'Users' project role. I also have 'Add comments' permission set to 'Reporter', 'Current Assignee' and 'Project Role (Administrator)'.

Now I created an Issue (Say ISS1) with user 1 (Project role - user) and assigned it to user 2 (project role - user). When I log in with the admin user (Project role - administrator), I can view the issues in the project, but can not add comments on it. Rather I see issues as if I am another 'User' group user and not as an 'Administrator'. Also, current assignee and the reporter both can add comments. Its just the administrator who can not add comments.

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...