After moving from NY to CA my hair dried out so much from the hard water. I got this shampoo as well a water softer (an attachment for the shower head that filters out impurities). I have been using the shampoo every 2 weeks so I don't damage my highlights with overuse. I definitely see a very noticeable difference in my hair. It is softer, easier to brush when I get out of the shower, and overall less dry and brittle. I'm sure the water softener is doing a bulk of this work, I think It helps strip put anything the filter is missing. Even so, the days I use the shampoo my hair actually feels lighter and cleaner. Right after rinsing it will feel a bit thick and dry but a little extra conditioner cures that. A clarifying shampoo is something I would recommend adding to your routine.

I'm a big fan of Redken shampoos. I normally use the So Soft range which is perfect for my hair. I've tried various clarifying type shampoos from drugstore cheapies to high end professional brands and they all worked pretty much the same....they would over strip my hair and in the end make it look worse than when I started. This one is different. It doesn't dryout my hair and the shine is back! I wear my hair long and straight (thanks to my t3 iron) and it's also naturally silver. The shine is ultra important to me as it makes the difference between my hair looking my age or like it did when I was a kid. This shampoo helps me achieve both the shine and squeaky clean hair. I use it once a week but I can see me using it more in the summer heat. I hope they continue to make it forever and never change the formula. It's the best!

I typically use WEN for my dry, color treated, BKT'd hair and was looking for a gentle clarifying shsmpoo. I like to clarify once a month due to my serum and hair spray use. This lathered so much and left my wet hair feeling like dry straw, so I was concerned. I followed with WEN and Revitaluxe. I was left wigh shiny, build up free hair. I will continue to use monthly even though my hair felt dry after shampooing. I'll just follow with my usual products and be good to go!

This stuff is AMAZING. I always, always had residue in my hair after showering. Nothing I did would get rid of it. Finally I tracked this stuff down from the Hair Cuttery and I'm in love! I use it everyday with no problems. Now I have bouncy, healthy hair with no greasy feeling after washing!

I've been using this for about a year now and absolutely love it. I use it approximately once a week to remove build-up, and I use it before doing a protein treatment. It leaves my hair amazingly shiny, bouncy, and beautiful; I always get compliments on my hair on the days that I use this. I also love that it's gentle and not drying (if used in rotation with my regular shampoo). For reference, I have very fine, thin hair that has been damaged from color treating and highlighting for years. My favorite part of this shampoo is that it gives my usually flat hair body and life. Will repurchase when I run out but I'm still on my first bottle! A little goes a long way.*UPDATE - 10/9/2012 -- This bottle has lasted me FOREVER. My original review was in Dec. 2011 and I had already had the bottle for quite some time (a year?), and it's now Sept. 2012 and I'm still on the same bottle. It's pretty low towards the bottom now but it'll probably last me until this December! That's probably around 2 years worth out of one bottle. Granted, I went through a period where I was only using this once every 4-5 weeks, but now I'm back to using it every 1-2 weeks, still loving it. Although, I did notice the other day when I used it that my scalp was slightly itchy for the rest of the day, but I'm not sure if it was from this or perhaps from another product.. Will update if I notice this again with this product. Anyway, I think this is a great product and I'm thrilled that it has lasted this long.

This is the best clarifying shampoo I've ever tried! It does exactly what I want it to do! It removes styling products and residue from my hair, makes it bright and shiny, doesn't dry my bleached hair out at all. It is safe for colour treated hair too.It has a very pleasant citrus scent which doesn't linger after the wash. foams up nicely too. No matter how much product I've used it makes my hair squeaky clean and shiny after wash. I usually use it 2 week, you can either follow with your normal shampoo or use conditioner or hair mask straight afterwards, depending on how much product or oil you've had in your hair to start with.

I've purchased 1L bottle after trying 250 ml one because it became a staple in my bathroom.

cleanses very very well without leaving hair with that aggressively stripped feeling. Hair is left clean, shiny and still soft to the touch. I wouldn't use this everyday as naturally my hair is on the dry side but this works well for me to use about once a week for removing product build- up. I don't give it 5 because I the joico chelating shampoo is just better and I will be purchasing that instead.

First off, I've used a couple Redken products before, and was not impressed. They didn't seem to do much for my hair. So I was a little hesitant to try this, but I am so glad I did. I really like this shampoo. I used it to clean my hair of buildup from another product. And it worked wonderfully, it got rid of the buildup and dander caused by the other product. My hair tends to be dry and frizzy, with an oily scalp. This left my hair really clean, but not dried out. It left my hair full of volume. Although I'm not using the product that was causing the dander, this worked so well I will definitely repurchase. I think I am going to try to use this once a week or every other week. I am going to get the liter size next time.

Since this is not only a clarifying shampoo, but also a chelating one, I use this roughly once a week to thoroughly wash my hair of that week's styling products (usually hair wax) and to help in the "battle" against hard water. It leaves my coarse, Asian hair completely clean, but not stripped at all, plus it doesn't irritate my sensitive scalp despite the fact that it's fragranced. The fragrance itself is very light and vaguely lemon-y. Also, you don't need to use a lot as it lathers like crazy, so even a smaller [10.1 fl oz/300mL] bottle should last a long time.

As far as clarifying shampoos go, I'm convinced that Redken's Hair Cleansing Cream is the best product out there. My hair is long, fine, thin, and oily - a great combination. Other clarifying shampoos I have tried (both high- and low-end) either strip my hair too much causing it to break off at the ends, or don't strip it enough, leaving my hair oilier over time from build-up. I've been using this shampoo every alternate shampoo for over a week now and I can honestly and definitively report back that Redken's Cleansing Cream produces neither of those nasty effects on my hair. It just leaves me with squeaky clean, oil-free, buildup-free hair.

The ingredients say it contains chelating agents, which are important to use periodically when repeatedly showering in hard water. Chelate compounds basically adhere to mineral deposits left in the hair by hard water and remove them. (I think that it is this gradual mineral buildup in hair which causes otherwise excellent shampoos to 'stop working' properly when used repeatedly. Having struggled with hard water off and on for most of my adult life, I've noticed that that seemed to be the trend - shampoos which were otherwise decent worked poorly and left buildup in hard water.) On the other hand, the safety of using chelating agents in beauty and personal care is occasionally questioned - based on what I have read online, some sources consider them dangerous additives. Do with that information what you will, but I've come to view chelates as a necessity. I'll admit it; I don't care about the possible effects until more definitive research is done on this matter. I'm too busy being happy that I found a cheaper alternative to installing a home water filtration system.

Anyway...the first time I used this shampoo I was pleasantly surprised. My hair was the cleanest it has EVER been. I immediately suspected that this might be too good to be true, and continued to use it, consecutively in some cases (even though the directions specify it ought to be used at most alternately with another, regular shampoo), to see if I could find a downside, but I was unable to. Three washes in a row with this and each time I found my hair as squeaky clean as it was the first time I used it. This is all I've ever wanted in a clarifying shampoo. And I'm overjoyed to discover that finally somebody got the formula correct.

Another thing I like is that immediately after shamooing with Hair Cleansing Cream my hair seems more 'receptive', if you will, to conditioners and masks. My hair just drinks them up! I tried using One 'N Only Argan Oil's Restorative Mask immediately after using Hair Cleansing Cream, and the results were awesome: the mask penetrated my hair better than ever before, and I needed much, much less of it. Emerging from the shower, I found my hair not just incredibly clean, but silky smooth, easy to comb, and extremely hydrated. Best of all, I love the scent of the One 'N Only/MoroccanOil lines of haircare products, but hate that the scent fades so fast. But after shampooing with Redken's Hair Cleansing Cream, I noticed that delicious smell of those products stays in my hair much longer after it dries, which it never does under normal circumstances. (A definitely 5 lippies from me for that one effect alone.) For reference - Hair Cleansing Cream itself has a light, inoffensive citrus odor, with perhaps a slight acidic 'bite' to it, but nothing overpowering.

Bottom line: This as the best clarifying shampoo I have ever used, and I can see myself buying this product repeatedly unless they change the formula. It is great at cutting excess oil, without causing any sort of rebound effect, and at removing mineral deposits in hair caused by hard water. I highly recommend this to those with oily scalp, those who find their favorite shampoos sorta "stop working" after a few consecutive uses, and those with hard water. Keep in mind you will probably need to follow up with a good, strong conditioner. But that's it. This product is awesome. I only wish I had known about it sooner.