Department of Police Services

A Message to the Campus Community from President Harrison:

March 5, 2018

To the Campus Community,

Following the horrific shooting on February 14 in Parkland, Florida and the subsequent posting of a video on Snapchat that showed a gun on campus on February 16,individuals in our campus community were understandably shaken and fearful.

We have been actively listening to the campus community in the wake of the Snapchat video, which was a malicious deception by an employee of GardaWorld Armored Truck Transport. One thing we heard was many wished we would have alerted the campus sooner in the investigation of the video and that we should have disseminated more broadly my follow-up message from February 19. I agree and have asked pertinent colleagues to make changes in how we approach and communicate about social media posts that are potential threats.

We heard that many would like more information about the details of the events of the morning that the Snapchat video was posted. To that end, a summary of the incident and our response is available here.

Some students questioned the use of the word “hoax” in our description of the Snapchat video. In law enforcement, “hoax” is most often used to indicate malicious deception.Certainly, at no time was our use of the word “hoax” intended to trivialize the genuine concerns that individuals had about the potential threat.

We also heard that we need to remind the campus of the protocol of what would have happened if this had been an active shooter or life-threatening crisis. To that end, CSUN has a number of resources listed on the Emergency Preparedness and Management website. Everyone receives an email from me with the Emergency Desk Referenceeach semester — please familiarize yourself with these resources. CSUN Police, in partnership with our Department of Cinema and Television Arts, created a powerful active shooter preparedness video and other resources that everyone should review. We regularly test our Emergency Operations Plan, and I am confident our highly trained CSUN Police is prepared to respond in times of crisis.

We have learned that, in the wake of this incident, hundreds of Twitter bots were pushing out tweets to drive traffic to two news sites known for propagating fake or false news. This is something we will study, as it is a disturbing trend that social media networks are attempting to combat.

Since the February 16 incident, CSUN Police has been working with the Los Angeles City Attorney to file charges against the individual who caused such fear and consternation. In addition, we have been in regular contact with GardaWorld, which informed us that the individual is no longer employed with the company.

I want to again thank and recognize the members of the campus community who informed us of the video. We all play an important role in reporting suspicious or alarming activity to CSUN Police — whether you see something in person or on social media. In an emergency, you should call 911 or (818) 677-2111 for non-emergencies. I appreciate the time that people, especially our students, took to share their experience and their recommendations on how we can improve in similar circumstances.

CSUN Police and CSUN’s leadership team care deeply about the physical and mental well-being of our campus community. We will continue to do everything in our power to ensure CSUN has a safe environment in which to learn and thrive. We invite your recommendations about campus safety and related communications. Your ideas can be directed to Chief Glavin at .

Sincerely,

Dianne F. Harrison, Ph.D.President

2018 Workshops Announced!

Many of our workshops are open to the community-at-large. Whether you're a student, staff member, alumni, faculty member or part of the community, we encourage you to sign up for our workshops to learn new tips and skills to keep you and your family safe. Want to learn how to safely use pepper spray? Learn self-defense? Create a disaster emergency kit? Minimize your risk of identity theft? Refer to the "Events" section below or view our printer-friendly flyer.

Text to 911 Capability to Reach CSUN Police Services

As members of our CSUN community may recall, last fall Police Services announced a major upgrade to our emergency 911 system, which now allows the CSUN community to dial 911 to reach the CSUN Police when using a cell phone on campus. We have been working with the State of California’s 911 Office of Emergency Services 911 unit and several major cell carriers to acquire the ability to enhance the ability of the CSUN community to reach 911 through texting via your cell phone and we can now can announce this capability!

Effective August 14, 2017 CSUN Police Services 911 center can accept text to 911 calls from the CSUN community. Here is how it works: Text to 911 is a free program for sending a text message addressed to “911” instead of placing a phone call. To use it, you address the message to 911 and enter the emergency in the body of the text, making sure that you also add your exact location, or else our dispatch center won’t be able to dispatch help your way. Since it is all text based, you will hear a response for more follow-up questions, or when help is on the way. Text-to-911 is useful for any situation in which it is dangerous or impossible to speak. It also allows for improved technology for our deaf population on campus.

Should you have any questions about this new feature to reach CSUN Police in an emergency, please contact public information officer, Christina Villalobos at (818) 677-7922.

CSUN Police Strengthen Positive Relationship with Campus Community

To enhance the California State University, Northridge Department of Police Services’ strong relationship with the community, officers began this week using body-worn cameras when in the field.

CSUN’s police department is one of the first in the CSU system to deploy the cameras. In addition to the transparency and accountability provided by the cameras’ recordings, numerous studies have shown they encourage respectful behavior by both officers and members of the public, said CSUN Chief of Police Anne Glavin. Members of the community will see the cameras on the upper center of the officer’s chest and a “red” light indicating the camera is active.

“We are proud of the positive relationship we have with the CSUN community and the level of trust that our community has in its police department,” Glavin said. “It is important that we always seek ways to improve the high-quality service expected of our department. This technology is being adopted by police departments across the country, and it’s our turn.”

Using body-worn cameras is just the latest example of CSUN police efforts to strengthen its relationship with and service to the campus community. Read More

Featured Events

Thursday, March 29, 2018 - 12:30pm to 1:25pm

This course will focus on fire hazards, cover fire safety in the home, and address wildland-urban interface fire preparedness and response measures. Home fires are very common and most are preventable. We will discuss methods to keep your family and home fire-safe. Read more

Thursday, April 5, 2018 - 12:30pm to 1:25pm

Having your financial and medical records along with important contact information is crucial to the disaster recovery process. Participants will identify the documents needed to protect themselves and household members to include financial, medical, and legal documentation to work with insurance companies, care providers, and government disaster assistance programs. Read more

Tuesday, April 10, 2018 - 9:30am to 11:00am

Part I of this two-part workshop is designed to familiarize staff with the range of university resources available and how to activate those resources when responding to a variety of behaviors that may cause concern within your department. A case study format will be utilized to provide discussion about the key elements necessary when dealing with distressing, disruptive and threatening behaviors. Read more

Tuesday, April 10, 2018 - 12:00pm to 12:55pm

Tuesday, April 17, 2018 - 9:30am to 11:00am

Part II of the workshop will deal with the worst case scenario of an active shooter situation on campus. A dynamic video will be shown and discussion will follow to explain the survival mindset necessary in that situation as well as realistic strategies for dealing with it. There will also be an explanation of what to expect regarding emergency response by CSUN Police. Read more

Thursday, April 19, 2018 - 12:30pm to 1:25pm

Preparing for emergencies should not fall on your shoulders alone. Young children and teens alike need to be part of the process — for their own safety and sense of empowerment. Participants will learn to work together to build an emergency kit, sit down as a family to talk about your communications plan, role-play what you would do during a disaster, and hold fire drills in your house. Read more

Thursday, May 3, 2018 - 12:30pm to 1:25pm

First responders are essential to the success of emergency operations – whether they are saving lives, protecting property, or providing essential services. Families of first responders may have to survive without their responder’s input on important decisions in the immediate aftermath of an emergency. Having a plan and knowing your family is prepared to cope in an emergency or disaster enables first responders to focus on the critical missions that support their community. Read more

Tuesday, June 12, 2018 - 5:30pm to 8:30pm

The R.A.D. System is a comprehensive course for women that begins with awareness, prevention, risk reduction and avoidance, while progressing on to the basics of hands-on defense training. THIS IS A 4-DAY WORKSHOP THAT MEETS JUNE 12, 14, 19, AND 21. YOU MUST ATTEND ALL FOUR DAYS. Read more

Thursday, June 14, 2018 - 10:30am to 12:00pm

Summertime gives us an opportunity to take the chore out of emergency preparedness and make it fun for the whole family. Learn various techniques to practice your emergency preparedness skills and test your supplies through outdoor event planning, camping, hiking, and road trip activities. Want some tech-free time for your kids? Set up “power outage” survival night in the backyard and enjoy time together while taking inventory of what you have and items you can add to your next shopping list.

Monday, July 9, 2018 - 5:30pm to Friday, July 13, 2018 - 7:30pm

The 5-day radKIDS (Resisting Aggression Defensively) program teaches positive, safe choices for children to handle abuse, bullying and abduction as well as everyday safety issues. It gives children confidence, skills and self-esteem to recognize, resist and if necessary, escape violence. This is a 5-day class.Read more

Wednesday, October 24, 2018 - 9:30am to 11:00am

Part I of this two-part workshop is designed to familiarize staff with the range of university resources available and how to activate those resources when responding to a variety of behaviors that may cause concern within your department. A case study format will be utilized to provide discussion about the key elements necessary when dealing with distressing, disruptive and threatening behaviors. Read more

Wednesday, October 31, 2018 - 9:30am to 11:00am

Part II of the workshop will deal with the worst case scenario of an active shooter situation on campus. A dynamic video will be shown and discussion will follow to explain the survival mindset necessary in that situation as well as realistic strategies for dealing with it.

Thursday, November 8, 2018 - 9:30am to 11:00am

CSUN supervisors and MPPs will better understand the structure and organization of the University framework (who does what and when) in response to routine and critical incident emergencies on campus. Learn about providing advice to help staff remain calm and understand the emergency response process, information flow and actions to take (or not) in a given situation. Also discussed are expectations for management personnel and how to prepare for emergencies ahead of time on a departmental level.

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Our Mission

The men and women of the California State University, Northridge Police Department are dedicated to excellent police service through partnerships that reduce crime, create a safe environment, build trust and enhance the quality of life in our academic community. We are committed to delivering quality service to our community in an effective, responsive and professional manner.

Now Hiring Police Officers!

CSUN Department of Police Services has officially launched a text to 911 system, which allows students to contact police on campus in an emergency when a phone call would be dangerous or impossible.Read more