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Sadly after going ass over bars in a crash yesterday and messing up my front wheel I will be in the market for a new wheelset soon. I had created a post a while back asking about high end carbon clinchers and got some great responses. The one thing I didn't ask about and should have is the following: If I am going to pay a substantial amount of $ for a wheelset, how much is the crash replacement costs. I know most all of the high end wheel makers offer some sort of crash replacement but trying to find hard numbers for those replacements is a bit more difficult. Looking at the usual suspects as far as new wheels: Lightweight, Enve, Madfiber and a few others. So if anyone has had first hand experiences with this process or just knows what the actual crash replacement costs are I would appreciate any help in the matter, Thanks!

Enve is really good with their crash replacement. They offer 50% off MSRP for life if you wreck your wheels. Additionally, they also turn rims around very quickly in the rare event that they get damaged. The extra security and 5 year warranty is worth the premium. A wheelset is an investment and they put that first and foremost.

Carbonsports "Service-up" works at around 10% of the wheel cost. £360ish (euro rate exchange etc), and they provide up to 2 replacement wheels each (ie 2 front and 2 back). Lasts for the first 3 years from a new wheel purchase (need proof/dates of purchase etc). Don't think you can renew after 3 years. Quite expensive imo, but I would never have bought the wheels without it, so I just factored that into the price without even considering it an optional extra.

@Weightysteve-Are you saying that if the wheels cost $4,500 (USD) then I only pay 10% or $450 and get up to 2 front and rear wheels ($1900 is I needed all four) in the event of a crash. If that is the case then the "Service Up" policy doesn't sound bad at all, or am I missing something (which I have a feeling I am)?

thisisatest wrote:zipp will rebuild a hub onto a new carbon rim if you crash it. offered for 5 years to the original owner, it ends up around $450 depending on the exact rim...

Not too surprising considering that Zipp hubs are some of the least durable on the market. Longevity is absolutely terrible, so why not go ahead and replace em!!

Laff.

I do find it convenient given your comments that you're store doesn't sell Zipp wheels.

- Zipp rims will break if you look at them too hard- R-Sys wheels will spontaneously explode- The ZG crankset will never, ever exist- Everyone needs Lightweights, even if they're fat and old- Parts actually made of metal are SO 10 years ago

Indeed, the new Zipp hubs have been more durable for our shop as well. They need rather frequent adjustment, but performance and durability are both very good if they are taken care of. Def not a fit-and-forget hub, but then again a proper race wheel should never be forgotten about. Design compromise, I suppose.

I would rate them as more durable than a few popular lightweight hubs that I will decline to name. (Though I should add, below most of the true top-shelf hubs... King etc).