Are you pushing down on the little tab on the left side of the dispenser so you can slide this out all the way? The left side blue part of this picture has a little push down tab it's on the right of the blue part and part of the blue part you need to push that down with the finger to slide this out, or are you saying this will not open at all so you could put detergent in ?

that is the same dispenser that I showed the top view of, the shows have the blue inserts like the one I showed you above? It may have slid out before but that little tab might be catching now and you will probably have to push it down, let me know if you have the little blue inserts like shown in the picture above, thanks, Bryan

Okay so this is actually caught red the beginning and you can't get the slide out of all that was going on? Or can you open it far enough to put the soap in? I'm just trying to get a feel of what's going on with this so stick with me and will try to get through this as quickly as possible.

Okay, it's definitely jammed up, something is either broken inside and is caught or one of the soap dishes may be lifted up and is caught, which you will probably have to do is remove the top of the machine to get to the dispenser assembly and remove the whole assembly so you can get at whatever is getting caught, you will need to remove the screws in the back holding that top-down and slide it back and then up and off, then you will be able to get at the dispenser assembly, some of these you can take the top of the dispenser while it's still in the machine there are clips on each side try not to break them release the top and see if you can see what's catching and not allowing you open this. Let me know when you get the top off, thanks, Bryan

Okay it has something to do with that top-down on the dispenser itself it must be getting caught, if you take the top off will it slide in and out with no problem at all? I know you can't leave it off but it does want to see if you have to order the dispenser drawer assembly. Let me know, thanks, Bryan

Okay I know which are you talking about it goes across the top of the washer. So if you leave the top unsnapped it works? The problem with that is if you leave it like that it's going to leak water when it fills so you will probably have to replaced the dispenser drawer assembly, do you want me to get to that part number?

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