FAQs - Memberships

What in included in your membership? How much does it cost?It costs $70 per month. It includes a 60-minute professional massage, 30% discount on all other treatments and services, online access to scheduling system via the desktop or mobile app (Android or IPhone), monthly membership specials, if available, and discounted last minute appointments, if available.

How does it work?A membership fee of $70 is withdrawn from your credit card once a month. Each membership fee payment earns you a 60-minute professional massage session. Your earned session is deposited in your account and is available for you to use for up to 4 months, or membership termination, whichever comes first. Once expired, these sessions cannot be reactivated and are lost forever.

You may use your earned session to receive a 60-minute professional massage, or you may use it toward other services of the same or greater value, or gift it to someone else. If using the session to pay for other services or gifting it to another client, the session is converted to a monetary value of $70 and applied to the price of services of the same or higher value.

Your membership gives you 30% discount on all our services. You can add one more person to your membership as 'guest member' who can use your sessions and discounts.

There is a $25 sign-up fee.

Can I cancel at any time?You can cancel your membership at any time, for reason or no reason, with a 48-hour written notice. Use the cancellation form found on the members page to submit your request. Note that all membership benefits (discounts, member specials, earned sessions) are terminated on the membership termination date.

Can I add someone to my membership?Yes, you can add someone to your membership as 'guest member'. Your guest member can use your discounts and earned sessions.

How can I sign-up?Submit a request on themembership pageand we will email you the agreement. Please note that membership is not granted automatically. We reserve the right to refuse membership to anyone who has demonstrated that they do not agree with any or all of our policies, or to anyone who terminated their membership or let it lapse in the 12 months prior to agreement date.

My credit card has changed. How do I update my card on-file?Click here to complete the secure credit card update form