Complaints

Students

Our English Department is inclusive and open to
suggestions and critiques. If there is an issue with your studies we want to
know. You will first speak to your teacher,
if this is not possible speak to your class
representative who will bring the matter to the teacher. If you feel you cannot talk to either your teacher or the
class representative, you can approach your personal tutor.

All
discussions will take place respectfully and in confidence and you will be
listened to. You will also be offered solutions and matters will be resolved.
If the matter is sensitive or personal you may approach the head of department
directly.

At no point will you decide amongst yourselves that you
will deal with a situation that is the domain of the department or faculty.