I have been a faithful Dr. Dan Dorough patient for YEARS. He has delivered several of our babies and I always felt very confident in his ability as a doctor. That being said after the experience I had recently, I will NEVER, REPEAT NEVER set foot in that office again. After the birth of my child (which Dr. Dan could not be present for) I saw Dr. Dan for my 6 wk postpartum. I requested an IUD and was scheduled for an appointment to insert the IUD 2 weeks later. (a little irritating that I had to wait that long but I understand they are busy). Upon arrival for my appointment I checked in as usual and waited to be called by receptionist. I was called to the window and told I had an $81.00 copay for the services that day. I happily reached into my purse & whipped out my check book to write a check...As I lifted the carbon copy of my last check I realized I was out of checks. DANG IT! I did however have a $20 dollar bill on me & explained my situation to the receptionist and offered the $20.00 to at least cover some of the days charges. (another pet peeve is EVERYONE in the waiting room is privie to your personal info as you try to explain yourself to the unaccomidating receptionist). I explained that I lived almost 2 hours away and that I do not have any credit cards. I asked if there was ANY way the services could be rendered. She stated she would talk to Dr. Dan and be back with me. In the mean time I ran to my car hoping & praying I had an extra check book somewhere in there. When I returned she informed me that unless I went to an ATM and got $$ that Dr. Dan would not see me. I again explained that I have been a patient of Dr. Dan's for years and have always paid my bills and that I drove almost 2 hours to get there. But it didn't matter. She insisted I reschedule for the next available appoinment which was of course over a month away. I was completely disgusted at this point and left.
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This is the guy. Dr. Dan is a wonderful doctor! I would give him a World Class rating, but he was not on call the day I went into labor, so he didn't deliver my baby. (I've never quite forgiven him for that. ^_^) He is funny, personable, and gentle. He always took the time to answer my questions as thoroughly as I needed. If I still lived in the area, I would definately go back to him.
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