SHIPPING AND DELIVERY

Shipping Info:
We ship within 24-72 hours, please allow 2 to 4 weeks for delivery. In most cases, you will receive your item(s) earlier than expected and sometimes it depends on the destination. Your patience is truly appreciated. You can always contact us if you have any questions regarding your purchase at support@malltata.com
Shipping Process
1. Preparing Time: we need 5-7 working days to prepare your order according to our numerous orders every day.
2. Delivery time: Before we can ship your order, we have to prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is seperate from the delivery time, but do not worry, the time won’t be long. Thank you for understanding!
NOTE: Tracking numbers are not always available, tracking numbers ARE NOT available for orders under 100$; It is also worth checking if there are any local delays in your area.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.

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