Troubleshooting

Redirect custom domains to the Apache server

Before running the commands shown on this page, you should load the Bitnami stack environment by executing the installdir/use_APPNAME script (Linux and MacOS) or by clicking the shortcut in the Start Menu under “Start -> Bitnami APPNAME Stack -> Application console” (Windows). On OS X VMs, the installation directory is /opt/bitnami and OS X VM users can click the “Open Terminal” button to run commands. Learn more about the Bitnami stack environment and about OS X VMs.

Add a ServerAlias in the installdir/apps/APPNAME/conf/httpd-vhosts.conf file for your application. This option is designed to specify alternate names for a host and is used when matching requests. Here’s an example:

Check that the installdir/apache2/conf/bitnami/bitnami-apps-vhosts.conf file includes the httpd-vhosts.conf file for your application. It should include a line like the one below.

Include "installdir/apps/APPNAME/conf/httpd-vhosts.conf"

If it does not, add the line above to the installdir/apache2/conf/bitnami/bitnami-apps-vhosts.conf file, replacing the APPNAME placeholder with the correct directory name for your application.

NOTE: After modifying the Apache configuration files, restart Apache to apply the changes.

Redirect myapp.example.com to www.myapp.example.com

Add the following in the installdir/apps/APPNAME/conf/httpd-vhosts.conf file for your application. Or, to apply this redirection by default for all applications installed, add it to the default VirtualHost in the installdir/apache2/conf/bitnami.conf file.

If you used the httpd-vhosts.conf file for the application, check that the installdir/apache2/conf/bitnami/bitnami-apps-vhosts.conf file includes the httpd-vhosts.conf file for your application. It should include a line like the one below.

Include "installdir/apps/APPNAME/conf/httpd-vhosts.conf"

If it does not, add the line above to the installdir/apache2/conf/bitnami/bitnami-apps-vhosts.conf file, replacing the APPNAME placeholder with the correct directory name for your application.

NOTE: After modifying the Apache configuration files, restart Apache to apply the changes.