What our customers say

"Tracey is a LEGEND and her stores are a delight for all eco shoppers." Manda Epton, Maud N Lil Organic Cotton

"Yesterday I went into the Brisbane store and was greeted by a very lovely lady named Tiffany. I went in to purchase some makeup. Tiffany was so helpful. She suggested the brand that would suit my preferences (Adorn), helped with colour selection and ensured I had wipes to remove the makeup after using the testers. She wasn’t pushy and knew what she was talking about. I am wearing the makeup today and I am very happy with my purchase. Thank you to Tiffany for such lovely customer service. She was friendly, polite, helpful and her energy tells me she is a kind and caring person. I love Biome!"

"I initially sent an email enquiry to Biome and received a prompt reply that answered all of my questions to my satisfaction. I received my package within a week of ordering and all goods were packaged with care, and arrived in excellent condition. I fully intend to order more products from Biome, and I'll be advising my friends of this excellent business." Kat from NSW

We had a lovely response from a corporate customer recently who was looking for 25 books on "Green Practices" to give as gifts to some sustainability managers she was training. We sourced the books in the price range she required and shipped them within her deadline of just 3 days. Her response to us was "who says customer service is dead?" Apparently it's alive and well here at Biome.

"I just wanted to say thank you very much to all the team at Biome! I came across your online store not too long ago and have since made many purchases. I can't get enough of your great products and fantastic specials. You are also so quick at getting my order packed and delivered. The website is wonderful, it looks great and is so easy to navigate!Keep up the good work and look forward to more satisfaction as one of your customers!" Jessica from Victoria

"I want to say that since purchasing the water purifier it's possibly the best purchase ever. Your product is AMAZING both in terms of taste, quality and design. Drinking quality water is SO important and this is second to none in my opinion. I will be telling as many people as possible about what a great product you have made and willing them to purchase one for each household and business I can. The price is extremely reasonable and the savings are huge now bottled water isn't needed. Thank you so much for creating such a quality and wonderful product." Simon (A completely satisfied customer)

"I first used Biome when I lived in Brisbane, and still do now that I've relocated to Melbourne as luckily for me, their excellent service extends to delivering to VIC!! Yay! I love Biome because they have a great range of eco-friendly products, ranging from household cleaning, to drink bottles, to quirky gift ideas for that something a bit different. Their product knowledge is fabulous and no question is too silly. Their prices are reasonable, as eco-friendly products tend to have a slightly higher price tag but I think they offer value within that landscape. A bit of a go-to shop for me, and would thoroughly recommend Biome to anyone." Naotodd in Canterbury

"My experience with Biome was very good. I bought SIGG water bottles from the online store. I thought the range for these products was very good as I was looking for particular designs/sizes and most physical stores I've been to don't have very many. The website was well designed and my items shipped very quickly. I also liked how they are responsible in packaging items in reused materials." Tash from Valentine

"Used this company because of their commitment to environmental issues and range of environmentally conscious products. They provided a fabulous service, great range of products, and was promptly delivered in minimal packaging. Would use again for sure!" Blueblue from Orange

"Great products at a reasonable price. Ecologically and fair trade sound. Biome has taken selling to a finer level. I'm very happy with my purchases and happy to recommend a company with great ethics as well as fantastic products!"Leanne from Goosberry Hill

"I trust Biome to only stock the best natural products with no nasties. The site is easy to navigate and orders are sent promptly. I've been purchasing from Biome for over a year with no problems whatsoever." Thalian from Newtown

"Ordered a couple of Kleen Kanteen water bottles through Biome, they arrived within a couple of days, packaged really well with useful info. Have always been really impressed with the service provided from Biome and the quality of the products they stock." Dee from Ashfield

"Great range of products, easy to navigate website, good specials and very speedy delivery. Particularly liked the personalised note!" Anna from Hamilton

"Before making my online purchase, I was able to phone and get valuable advice about the product I was buying. Products arrived soon after. I have always been very happy dealing with this eco conscious business." Kim from Indooroopilly

"Great website, really fast service. I loved how my parcel was packed with care, most things were individually wrapped. It has wonderful "green gift ideas." Delm from Como

"Great items in store (we bought Sigg water bottles) and the order we placed on the internet was delivered next day in Brisbane area!! TOP-shop, I highly recommend Biome." Andrea from Shailer Park

Biome in the news

There are eco-friendly and organic alternatives for many of the products we buy and use on a daily basis, but it isn’t always easy to come across them. Biome Eco Stores’ mission is to present us with the opportunity to help make the world a better place with their one-stop-shop for all things nature-friendly. From healthy foods to reusable storage items and eco fashion – Biome Eco Stores truly has it all to make our lives greener and cleaner.

The Neoflam Nature+ 30cm non-stick frypan has an eco-friendly ceramic coating completely free from harmful chemicals and heavy metals. Durable and scratch-resistant, the pan has high conductivity and even heat distributino, making it ideal for induction cooktops. $109.95 from Biome Eco Stores.

A few people have asked where I have sourced the lunchbox and things I’ve been using for the girls, and here they are! I’ve debated getting a new, bigger SoYoung backpack (2), but I can’t imagine she’ll need much bigger than this one this year, so we’ll continue with the toddler size. It has been used regularly for two years now (both girls have one) and they show no signs of slowing down. The backpacks are waterproof, made responsibly, and free from plasticky nasties. The detachable insulated lunchbox clips onto the front, or can go inside the bag. Read more...

Biome, one of my lovely sponsors, is having an online and in store sale. There are plenty of great bargains for products such as Bokashi bins, lunch kits, water bottles, eternal coffee cups, Christmas decorations and much more. Read more...

5. Drink Bottle We like it tough, dishwasher-friendly, leak-proof, BPA free and easy to open, with a decent flow. Stainless steel water bottles avoid the plastic taste, but are heavier, so keep them small (around 350ml). Try the Thermos FUNtainer Stainless Steel Water Bottle with Straw 335ml, $24.95. Also the spill-proof Contigo Kids Autospout Striker Bottle, 415ml, $15.95. Both available online from Biome, biome.com.au

Okay if you have been slack and left it right to the last minute, you still have some options! No, you don’t have to go to the shops and fight with the crowds, just take ten minutes online and you are sorted. These work well for Christmas and for birthdays! Check out these ideas. Read more...

In a nutshell: Biome is a green chain of retail stores in Brisbane's CBD, Paddington and Milton. It's guiding mission is to showcase the widest range of natural skin care and green cleaning products in addition to eco-friendly products, hand-made gifts and home accessories.

For a completely natural cleaning spray, fill a glass jar with citrus peels and add 2 litres of white vinegar. Seal the jar, leave for a week and then strain into a spray bottle. Use it for bench tops, splash backs and even the stove – it works like a charm and you’ll love the fresh citrus scent.

These lovely Kakuro trivets are made of individual wooden blocks which lock together with magnets, allowing you to create any shape your heart (or pots) desire. Available from Biome Eco Stores. biome.com.au

If you’ve been following my lunch box inspirations on Facebook, you’ll know I pack my kids lunches in a Planet Box. I have always enjoyed packing new and exciting lunches for my kids, but packing them into the Planet Box is a pleasure in itself. Why?

Problem: Freezing FoodSolution: Biome Eco Stores has you and your baby covered with these Wean Meister Freezer Pods $19.95. They're made from 100 percent safe silicone and are super convenient for freezing homemade baby food, ice or frozen snacks. You can even use them for craft activities! See biome.com.au

The light emited from the frosted mason-style Sun jar, looks just like a little bit of warm sunlight. It's charged by a solar cell with an LED lamp and there's a handy 'off' switch to conserve energy.$49.95, www.biome.com.au

As backyards around Australia get smaller, it's important to make use of vertical space. The Verti-Plant Hanging Planter from Biome utilises this space, creating living walls or fences with herbs, greens and flowers. A pack of two wall planters comes with eight planting spaces; $32.95.

School starts back in only a few weeks so I thought I'd share my recipe for packing fast and healthy waste-free lunch boxes. Follow a template, embrace simple whole foods, add variety by favoring seasonal foods, prepare salad, prepare ahead, have a basic set of quality waste-free containers and wraps. Read more...

Due to our drinking water being, ahem, less than desirable regarding certain additives, impurities and such, I’ve been on the lookout for a water filter for some time. I drink a lot of water as I believe it’s important to health and wellbeing but I’m not terribly keen knowing I’m also taking in some additio nal properties – for me, it’s not just about the actual intake of impurities but also the fact that someone else is controlling what goes into public drinking water, if that makes any sense. But don’t mind me, I grew up a hippie kid so I’m always questioning authority in some way! Read more...

For a growing number of retailers and entrepreneurs, ethics and business go hand in hand. A strong, passionate philosophical standpoint is the cornerstone of the business and its presence is felt in every transaction.

Tracey Bailey, founder of Brisbane-based business Biome, is one such entrepreneur. With a lifelong passion for environmental awareness and eco friendly philosophies underpinning every business decision, Tracey has not only grown the business to the multichannel operation it is today - she has created a following of employees, customers and fans who live by the same values and beliefs.

The Biome business has come a long way since it began in 2003 as an online eco store. It now has two stores in Brisbane and stocks a complete range of products, all of which have to meet a stringent set of environmentally friendly criteria to even be stocked.

Put discarded Sunday papers to good use with this handy seedling-pot maker. Just tear off a sheet of newspaper, follow the simple instructions, et viola! Wait till your seedling is mature, then plant it straight into the ground, pot and all. This beautifully turned timber tool costs $34.95, available from www.biome.com.au.

This attractive and easy-to-navigate online shopping site makes all of Australia’s best eco-sensitive products, from natural skincare to bed linen, readily available. They are particularly in tune with the wants and needs of everyday households. Of course we want the lovely smelling, nicely packaged gear, and this site shows you can have just this in products that are goos for us and less impacting on the environment. As they say, it’s the simple, everyday choices that have the power to transform our world. They also have eco stores in Brisbane City and Paddington.

Just because you want to help the planet doesn’t mean you can’t still enjoy the festive season. Lucy Brook highlights a few environmentally sound ideas.

ENERGY- EFFICIENT LIGHTS The season of twinkling lights is upon us, but all that shimmering can expend huge amounts of energy. Switching to light emitting diodes – or LEDs- will save you money in the long run, says Tracey Bailey, owner of the Biome Eco stores in Paddington and Brisbane City. “LED lights are slightly more expensive than standard tree lights but use less electricity so cost less to run.”

Tracey says LEDs, available at department stores, also generate less heat so reduce fire risk, have a longer lifespan than regular bulbs and don’t contain mercury.

Candles for tables create ambience and an environmentally friendly glimmer – try Australian made and owned Queen B Beeswax candles ($8.50 each, from Biome, www.biome.com.au) which are free of petroleum products.

And don’t forget to turn off Christmas lights overnight – the big man will still find you.

PLASTIC’S NOT FANTASTIC Catering for rellies often means using plastic plates, cups and cutlery – a notion that makes environmentalists squirm.

“Disposable plastic plates and cups are made from petrochemicals, creating pollution in their production and when thrown out they sit in landfill forever,” says Tracey Bailey from Biome. The solution? Either some serious washing up, or stylish, earth-friendly alternatives. Try the Palm Leaf Plates from Biome ($14.95 for 25), which can be cut up and used on your garden as mulch.

Go tinsel-free and decorate your tree with these Christmas Angel decorations instead. The sales support teenage students from northern Zululand who are orphans of the Aids epidemic. Made from recycled aluminium cans, each angel is unique and comes in a variety of colours along with a story about who made them. www.biome.com.au

The Staple-less Stapler ($11.95) is a handy little gadget that joins pieces of paper without using metal staples. Just pop your sheets into the slot, press down and be amazed by the mysterious origami that happens inside this innovative device. Admittedly, it can take a maximum of four regular sheets of paper, so it’s not much use for anyone binding a thesis. However it’s fine for shorter assignments and ideal for shopkeepers who need to staple receipts together. www.biome.com.au

Firmly commited to eco principles, Brisbane’s Biome is a chic retail outlet with a conscience.

Tucked in among the hustle and bustle of Adelaide Street in Brisbane’s CBD is a breath of fresh air – Australia’s greenest retail outlet, Biome. Step inside and say hello to the latest in eco-conscious style. We love the swish fabric panels in the window, sleek floor and chic fit-out – all environmentally friendly. The store is bursting with integrity, from the use of hemp fabrics and a poured recycled resin floor to a vintage WWII mess table. That’s before we start on the delightful wares for sale, such as hardy palm leaf plates that can be composted when you’re finished and cute-as- a-button organic baby products.

Biome is the love child of Tracey Bailey, a mum and ex-corporate communications consultant, who “just wanted to do her bit”. Tracey has certainly done that and, amazingly, manages to do even more. “We have a little competition here to see how little we can send to landfill,” she says with a smile. “Our ultimate aim is for an empty wheelie bin.”

Unsure what to give loved ones this year? Why not also give the environment a Christmas present with our choice of the very best recycled eco-friendly and fair-trade items? Cut waste going to landfill with Sigg drink bottles. They are lightweight, come in fun designs and colours... read more

This Christmas, let’s think about gifts that don’t cost the Earth. Beer shampoo bar. Made from 100 per cent plant materials and Australian beer, these Aussie-made shampoo bars are climate friendly because they are not packaged in a plastic bottle... read more

A few blocks up was a store called Biome, an Eden for the green-focused. Owner Tracey Bailey told me about petroleum-based chemicals. She painted a picture of a world functioning on caustics, chlorines, benzene, polyethylenes, phosphates, acrylics, synthetics... read more

Despairing about the state of the environment, Tracey Bailey chose "to find a way to be part of the solution". In 2004, Tracey started online eco-store Biome, which sells a range of environmentally sound products, and now she gives advice on how to have an eco-friendly wedding... read more

Caring for the environment is no longer an option - it's a necessity. Eco-inspired store Biome Living is helping to make greening your life easy, with its eco-sensitive, organic home and beauty products. Biome believes in the power of simple choices... read more

what others are saying

I just wanted to say thank you very much to all the team at Biome! I came across your online store not too long ago and have since made many purchases. I can't get enough of your great products and fantastic specials. You are also so quick at getting my order packed and delivered. read more >Jessica from Victoria

I love Biome because they have a great range of eco-friendly products, ranging from household cleaning, to drink bottles, to quirky gift ideas for that something a bit different. Their product knowledge is fabulous and no question is too silly. A bit of a go-to shop for me, and would thoroughly recommend Biome to anyone. read more >Naotodd in Canterbury

Great items in store (we bought Sigg water bottles) and the order we placed on the internet was delivered next day in Brisbane area!! TOP-shop, I highly recommend Biome. read more >Andrea from Shailer Park