“They cametoRaytownfora dayto walkus through howtohook uptoour network,”saidAtkin.“Wehadtrouble connectingwith thehostandthought thetroublemightbe withtheNet/X™equipment, butthey foundthat wehadfirewallproblems connecting to our systems. They helped us through theset up andeverythingransmoothfrom thereon. Before the switch to Network Thermostat, we were used to getting a halfdozen callsa day, and since the installationwehave onlyhadone complaintineight monthsandthat only involved readjusting a vent.”