2) 24 X 7:- 24 Hours per day, 365 days per year including bank and public holiday

We offer a three year agreement for the price of 30 Months. Please note that maintenance terms and conditions apply.

The client will have an emergency contact number directly to the supporting engineers office or they can alert us through you.

On site Maintenance requires details on the product serial number and the products location site and contacts of this location, response times and service is calculated to this named recorded site only. Any changes to this must be notified to us and our maintenance supporting partners to be able to support correctly. Any failure to provide correct product or site location information may result in breach of the contract and stated service terms and the products may not be covered.

Training:

We can offer training services from the UK for some products we supply. As distributors of the leading brands: Raritan, Rose Electronics, Adder Technology, Aten, Minicom, Austin Hughes and Fujitsu. Some systems may be confusing to operate for your customers if you or they require any training or instructional assistance. Please contact us: sales@mediatron.co.uk

Installation:

We can assist with your installation requirements for technical hardware & specialist software from our products range. In addition to this we are also able to assist with AV, KVM, Network installation requirement where we or carefully chosen partners can be introduced for subcontracting. sales@mediatron.co.uk