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XP pro infected with delta search [Solved]

NickKeenan

Posted 28 March 2013 - 10:32 PM

NickKeenan

Member

Member

73 posts

I responded to a prompt from what looked like Adobe FlashPlayer and the next thing I knew my Firefox browser had be hijacked by something called Delta search, I think.
Tried to get rid of it via Control Panel remove programs, and two items labelled 'Delta' something were there and I managed to remove them BUT it is still inside Firefox somehow.

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gringo_pr

Posted 28 March 2013 - 10:46 PM

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

Please do not run any tools unless instructed to do so.

We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

Please do not attach logs or use code boxes, just copy and paste the text.

Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

Please read every post completely before doing anything.

Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

Please provide feedback about your experience as we go.

A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.

gringo_pr

Posted 29 March 2013 - 03:21 PM

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console(Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.Link 1Link 2Link 31. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts. When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

Gringo: Got the Recovery Console msg, followed by "Boot partition can't be enumerated correctly" but
everything continued and ComboFix produced a log. I lauched Firefox and it came up without Delta search
anywhere evident, although my Firefox display doesn't look like it used to - but I imagine I can get it
to where it was. No boots were required.

gringo_pr

Posted 29 March 2013 - 11:46 PM

gringo_pr

Trusted Helper

Malware Removal

7,268 posts

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occurOnce upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com.../readstep2.htmlAfter installing the latest Adobe Reader, uninstall all previous versions.If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.[/list]

Clean Out Temp Files

This small application you may want to keep and use once a week to keep the computer clean.

When it gives you the option to install Yahoo toolbar uncheck the box next to it.

Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.Click OK to either and let MBAM proceed with the disinfection process.If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

NickKeenan

Posted 30 March 2013 - 09:06 PM

NickKeenan

Member

Topic Starter

Member

73 posts

Gringo..

I've been very busy and away from the machine, or working on something urgent,
so I haven't followed your most recent instructions.
But I will within the next few days or so.
Thanks for your patience.
It's behaving quite well.