Thursday, 19 June 2014

NatWest Gibraltar has warned customers to be wary of any emails purporting to be from the bank. The warning comes after several customers received suspicious emails that appeared very authentic and convincing, but were not genuine. “We would advise customers not to respond to these emails or to click on any attachments or links and request that they forward the emails to phishing@natwest.com,” the bank said in a statement. The bank also urged customers to be aware of “voice phishing”, which involves customers receiving unsolicited phone calls pretending to be from the bank or even the police. “If you get a call asking you for your security information, end the call immediately,” the bank said. “If you receive a suspicious or unexpected call, always verify the caller using an independently checked phone number such as a contact number from our website.” “NatWest would never ask customers for their full pin and passwords, or debit/credit card information.” The bank said it would take appropriate action against phishing attacks that impersonate its brands. Anyone who thinks their account may have been compromised as a result of the attack please contact NatWest on 200 77737.