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[STP JobProgress Thread #0] DEBUG SolarWinds.APM.Common.BusinessLayerFactory -
There was no response from the SAM Business Layer located at
"net.tcp://SOLARWINDS.DOMAIN.local:17777/orion/apm/businesslayer".

Environment

SAM 6.3.0

Cause

SAM 6.3.0 made changes to the APM Business layer and communication to the primary polling engine that require FQDN name resolution.

Resolution

Update the host file on the additional polling engines to reflect the FQDN of primary polling engine.

Go to C:\Windows\System32\Drivers\etc\hosts

Add a new line of entry. For example: You may have had this entry: SOLARWINDS 192.168.0.1 Add a new line under: SOLARWINDS.DOMAIN.LOCAL 192.168.0.1