Help us improve

Go Cardless Statement & Reconciliation of receipts

It is not consistent to show invoices as paid at the same time as a Go Cardless request is made. Even with a recurring mandate there is at least 5 working days before money is received and there doesn't seem to be any way of confirming how money paid from Go Cardless ('withdrawals') relates to the invoices. This means that the VAT report is likely to overstate the receipts. It is particularly an issue when the customer doesn't have a recurring mandate and thus has to be relied on to enter dd details again.regards