As your Internet Pharmacy, PharmacyKwik can offer a wide range of services and facilities for you and your family.

Dispensing
We dispense NHS prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly.

Repeat Dispensing
We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.

Medicine Containers
All medicines are dispensed in child resistant containers unless you ask us not to.

Please remember: Keep all medicines out of the reach and sight of children. Our pharmacist can advise you on safe storage of medicines.

NHS Unwanted Medicines Service
Please return all unwanted medicines to the pharmacy where we will dispose of them safely.

NHS Health Advice and Self-Care
The pharmacist and our trained assistants are available for advice on all medicines and minor ailments. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking or healthy diets. Self Care information is also available on our user friendly website: pharmacykwik.co.uk We can also direct you to other sources of advice and assistance if we cannot help you ourselves.

Patient Medication Records
Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as interactions between medicines and will help us deal with any queries you may have.

We comply with the Data Protection Act and the NHS code of practice on confidentiality. If you want to discuss the records we keep, please ask to speak to the pharmacist.

Repeat Prescription Service
We offer a repeat prescription service. Please ask our pharmacist for further details about this.

Medicines Sales
We stock a vast range of over the counter medicines, vitamins and mineral supplements and other health & beauty products, please visit pharmacykwik.co.uk for further information.

Holiday Healthcare
We can advise on medical requirements for travellers, including anti-malaria treatments. We also stock a range of sun care creams, bite and sting relief creams, flight socks and over the counter travel sickness remedies.

We also provide Care Home Services, Home Delivery Services and a Gluten Free Food Supply Service. Please email or call to discuss these NHS enhanced services.

Private Prescriptions
We can dispense private prescriptions as prescribed by your doctor. Please email info@pharmacykwik.co.uk or call our team on: 0161 773 1456 with details of your prescription for more information including up to date prices.

Comments, Suggestions, Complaints and Compliments
Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy.

If you have any suggestions, comments or complaints please speak to a member of staff either by calling PharmacyKwik on 0800 023 2295 or alternatively you can email is on info@pharmacykwik.co.uk

We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.

We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Pharmacist will give you further information.

You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services:

An independent complaints advocacy service (ICAS) is available to provide advice and support for people who wish to complain about the NHS. Please use the telephone number below to get in touch with ICAS or for further information:

Tel: 0808 802 3000

Our staff work extremely hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve.

We reserve the right to refuse to provide services to individuals who act in a violent, threatening or aggressive manner.

When we are closed:
When this pharmacy is closed, for any health problem advice and details of other health services, contact NHS Direct, 24 hours a day.

PharmacyKwik is a UK based, dedicated internet and mail order pharmacy. PharmacyKwik is registered as an online pharmacy with the General Pharmaceutical Council and is run and overseen by two UK trained and registered pharmacists ( Mudassar Sheikh Reg No: 2071062 & Superintendent Pharmacist - Mukaram Sheikh Reg No: 2071106). All content of this web site is for information purposes only and is not a substitute for professional medical advice; rather it is designed to support, not replace, the relationship between you and your healthcare providers. You should make sure that you carefully read all product packaging, information leaflets and labels prior to use. If you have, or suspect you may have a health problem you should consult your doctor. Please consult your doctor before taking any new product, particularly if you are already under medical care. For more information please see our Terms & Conditions or contact our online pharmacy team on 0800 023 2295 (freephone from a BT landline) or 0161 773 1456 (BT local rate).