Twelve Finer Points of Email Etiquette - Slide 7

Try to respond to all messages within 24 hours, but don’t say you’ll reply with a more detailed response at a later date unless you really intend to follow through. If you’re in consecutive meetings or away from the office, put an out-of-office message on so people aren’t left wondering when you’ll get back to them.

Although most professionals are well versed in using email, many still struggle with the finer points. It’s commonly known that typing in all CAPS is equivalent to “cyber shouting” – but here are a few other protocol points, from Robert Half Technology, that you should consider.

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