Yes, well, Alex . . . if you go back and look here (as, I know, you have in the past), you'll know that "BubbaDude" (Richard) was the most vocal supporter -- until you -- of the BDB. Indeed, if you go back even farther, and look here and here, you'll see no one was more enthusiastic (and occasional pedantic) than your fellow engineer. However, regardless of where the machine was purchased, I would respectfully draw your attention to these two specific posts: 1) Me to Richard, and 2) Richard's reply to me.

You can now be "the Defender of the Faith(flu)," if you wish. I'm back to my old position.

Yes, well, Alex . . . if you go back and look here (as, I know, you have in the past), you'll know that "BubbaDude" (Richard) was the most vocal supporter -- until you -- of the BDB. Indeed, if you go back even farther, and look here and here, you'll see no one was more enthusiastic (and occasional pedantic) than your fellow engineer. However, regardless of where the machine was purchased, I would respectfully draw your attention to these two specific posts: 1) Me to Richard, and 2) Richard's reply to me.

You can now be "the Defender of the Faith(flu)," if you wish. I'm back to my old position.

It's not a taxi meter . . . who cares whether it's 5 minutes or 50? "Labor charges are $100/hour to start" usually means -- in English, as opposed to the precise mathematical formulae of engineer-speak -- there's a minimum labor charge of one hour. Add to that the expense of shipping (or driving to a repair center), etc., etc. and you're well north of $100, not south.

It's not a taxi meter . . . who cares whether it's 5 minutes or 50? "Labor charges are $100/hour to start" usually means -- in English, as opposed to the precise mathematical formulae of engineer-speak -- there's a minimum labor charge of one hour. Add to that the expense of shipping (or driving to a repair center), etc., etc. and you're well north of $100, not south.

Seems like Alex is doing everything in his power to make Bubbas situation look like a non issue. Just give it up already. Not for anything, but do you have any idea of the working conditions in China? Do you want to support that?

Glad to do it. I know this may come as a shock to those of you who aren't mathematically inclined, but posts on a coffee snob forum are no exactly a statistical sample. People tend not to post 'My machine is fine, no problems!'

I seem to recall BubbaDude posting that even if his machine needs some repairs, he is still coming out ahead compared to the $3000+ machines. I don't know why he would go back on that now, just because it affects him personally. The o-ring problem he mentioned was well known, and fixed in later implementations. There is certainly a risk you take on trying out a new design, and every new design is going to have flaws. But without risk, there is no innovation. Breville has been really good about fixing these problems for people who have been affected. I don't know why they are being resistant in this case, other than it being some issue with their deal with Amazon Warehouse. This is the first case I have heard of them being unwilling to do a repair.

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