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Hi Joel, good question sorry for the delay. If you have first@domain or any other user format (first.last or first_last) we won't be able to detect the last name as an auto-fill identifier. We pull People from your AD and populate the ad_users table which works in tandem with the users table. Obviously we will assume that CC and Contact fields require an email address for a notification so that email prefix will be checked against the user record for a match and then populated (auto-fill).

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