Responding to FOI requests

Once we receive your request we will reply in writing within 20 working days. If we need clarification, or there is likely to be any delay, we will contact you.

In our reply, we will confirm whether or not we hold the information and provide either all or some of it. If we can’t provide the information we will explain why. For example, we will not be able to provide you with information which may compromise another person’s right to privacy.

We may charge a fee before supplying the information you request. If so, we will write to you giving details of the amount you must pay.