Save
Money

"Prednisolone" - The doctor shouted to the nurse. Dumbfounded customers just went out to wait in the corridor, we bared our ass bunny, one punctured this hormonal remedy from https://prednisoned.com/ saves life.

Emailtopia Response empowers organizations to automate both the routing and response to emails so that existing business processes become more efficient. These improved efficiencies impact the bottom line and have a rapid ROI.

Improve Performance

We leverage an organization’s existing ERP and CRM systems to route emails more efficiently and better communicate with customers. This can happen at every step of the lifecycle, resulting in improved workflow and productivity.

You’re in great company, meet some of our clients

Improving email handling productivity begins with making sure that prioritized messages get to the correct agents as quickly as possible. Response offers a winning combination of rules, categorization and scheduling to streamline message distribution in even the most complex workflow situations.

With Response, you’ll know exactly how long it’s taking your agents to respond to inbound emails. You can measure productivity by the agent, group mailbox or category. Unique reports can be created to link email data with backend ERP & CRM data, shedding light on business processes that were previously impossible to measure.

Email is only part of the workflow equation. Order management in ERP systems and customer management in CRM systems are the two most common internal applications that agents engage with as part of the email handling process. Response acts as the bridge between the customer’s email and backend activities that the interaction drives.

Since absolutely everything that happens to a message is tracked, you’ll always know what’s going on with your inbound emails. You’ll be able to drive superior service levels, resulting in significantly improved customer satisfaction.

Ensure your agents always have another email in their queue by using Response’s automatic message distribution. This reduces your agent’s downtime, and also removes the need for a manager to distribute emails manually.

Serious software. Serious customer service.

Emailtopia Response lowers the cost of transactions involving email by streamlining, automating and personalizing the entire inbound email lifecycle for group mailboxes. This includes intelligently routing inbound emails to agents, facilitating accurate and prompt responses and providing the tools to measure
and audit email interactions.