An email confirmation will be sent when the order has been dispatched, this will be sent to the email address stated on your order

Recorded delivery is available, choose this option at check out

Delivery times may vary internationally, for more information get in touch, elliott@lostinthoughtclothing.com If you select a ‘signed for’ service, please make sure someone is at home to receive the package. If the package cannot be delivered, it may be returned to us. We can resend it, but additional postage costs will be applicable.

We do ship WORLDWIDE

International shipping costs apply

We cannot be held responsible for items damaged in shipping, in this case you must file a complaint with the carrier

If an item does not arrive, providing we have dispatched the item and have the relevant proof of postage, we must submit a missing parcel form with the carrier prior to any offered refund. In this case it is the carriers policy that we wait 20 working days (UK) and 25 working days (internationally) before this can be done.

Shipping rates

Royal Mail First Class – £5.00

Recorded UK – £7.50

International- £7.50

Payment & Security

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

Returns Information

Return Policy

Downloadable returns form below – PRINT & FILL OUT

Merchandise must be returned within 30days

Return form must be included

Items must be in their original form (NOT worn, altered, or washed).

The cost of returning the item to us is your responsibility

No refunds for items damaged in shipping, In that case, you must file a complaint with the carrier

We are not responsible for lost returns or exchanges

Original shipping and handling charges are not refundable

All Refunds are issued to the original payment method

We reserve the right to refuse a refund/ exchange if the items have any signs of wear, alterations, misuse or damage

Lost in Thought Clothing does not guarantee the exchange or credit for a defective item. If you believe an item is defective please give notice to elliott@lostinthoughtclothing.com, before sending the item back