Navigate and open C:\pathping.txt to view the ping test results. When the PathPing tracing tool is run, the first results list the route because it is tested for any problems. This is the same path shown by the trace route tool. PathPing then displays a busy message while it gathers information from all the routers previously listed and the links between them. At the end of this period, it displays the test results.

The This Node/Link, Lost/Sent = Pct, and Address columns contain the most useful information.

The PathPing tracing tool is a command prompt route tracing tool that combines features of the ping and trace route tools with additional functionality. The PathPing tracing tool sends data packets to each router on the way to a final destination over a period of time, and then computes results based on the packets returned from each hop. Because the PathPing tracing tool shows the degree of packet loss at any specified router or link, it is possible to determine which routers or links might be causing network problems.

The SRP information on a server should not be changed to troubleshoot connectivity issues. Once an SRP has been changed, the new SRP information is added as pending to the BlackBerry smartphone user's hidden folder within their mailbox. If this information is not accurately updated and the SRP is changed again, the user will not be able to receive email and the smartphone must be wiped and reactivated