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Hey. Thanks for your help with deleting the 017 HKEYs that were hijacked to the Ukraine, whew! Unfortunately, now that I have the full use of the a2squared Anti-Malware program that I bought, it has shown me that my computer was horribly infected with all kinds of Trojans and Viruses. I had Norton Anti-Virus running, but then I noticed that it wouldn't scan individual items and I suspected something serious had gone wrong. But I never thought these malware things could turn off your anti-virus program!!!

Running a2squared got rid of most of the problems, but one stubborn one won't go away. Maybe one of you could look it over and see if there's anything to be done or tell me if I'm whooped. I just upgraded my motherboard a few months ago so I sure hope I don't have to buy another new one so soon. Also, the system crashes all of the time and I get different messages for those too. I will list all of the messages I've gotten so far, plus attach my HiJackthis log.

7. Same as above #6, except different Process numbers - [872] and [892]

I have tried to clean my system using new anti-virus program, ShawSecure, plus ran a2squared, plus Kill2Me, Stinger2009, and Stopzilla2009. I'm not even sure if this can be removed. Here's my HiJackthis.log:

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

Download DDS by sUBs from one of the following links. Save it to your desktop.

A small box will open, with an explaination about the tool. No input is needed, the scan is running.

Notepad will open with the results.

Follow the instructions that pop up for posting the results.

Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Hey, thanks so much for getting back to me. I kept running scans trying to see if I could get that nasty trojan out of my processes, but I couldn't. Then, all of a sudden, the system went into total failure and won't even boot up. It asks for a boot up disk, but since one of the problems was that it didn't "see" my DVD drives, it wouldn't boot up from there. I got an external DVD drive to see if I hooked it up to the mainframe that it would "see" it, but it didn't. So I can't do anything. I was hoping maybe we could fix it together, but part of me realized that this is a major problem and I wasn't sure anything we could do would help. Therefore, I have called a computer guy that I trust to come see what he can do, if anything. I think I'm going to have to buy a new o/s. Any suggestions on what would be good? I heard Linux is great, but would all of my windows programs run in Linux? Thanks for listening and I'll let you know what eventually happens. Thanks!

Hey. As you can see from the cool emoticon RIP, my o/s is dead! My computer guy worked in BIOS and whatever for over an hour trying to fix it, but it wouldn't work except in safe mode. So we agreed that I needed a new o/s. I collect tonnes of movies and tv shows (mostly through TiVo, but also with Hauppage TV card when it works, which maybe it will in the new o/s). I love to edit the commercials out and squeeze them to a manageable size and store them on 6 hard-drives I currently have with about 4 TB's of space and would like to get even more. So when I asked computer guy about new o/s' like Linux we discovered quickly that most of my programs wouldn't run in Linux, and like your forum said, why run Windows in Linux?

Anyway, since we don't know much about Windows 7 and it isn't even available until October 2009, we decided to just get Windows XP Pro ( I had Windows XP MCE before, but I absolutely hated the MCE and installed Hauppage instead, but like I said it never really worked). So, I have learned my lesson about downloading ANYTHING online, like Nero 9 or codecs or whatever. From now on, I'm only going to download directly onto an external hard-drive and scan the hell out of it. Now that I have a2squared I feel much safer.

Thanks a lot for all of your help, you guys are amazing!

P.S. Say, is there someway I can download those cool emoticons to use with Thunderbird? I have tried before, but they never work in Thunderbird or maybe I'm just not doing it right, who knows?!? Half of the time I think I'm a complete moron with computers (plus I have had incredibly bad luck like 2 years ago when my house was hit by lightening and fried all of my computer hardware), but my computer guy says I'm actually a "power user" and know a lot, so let's hope things shape up! Thanks again,

P.S. Say, is there someway I can download those cool emoticons to use with Thunderbird?

Thats not my area, and if its not a clicky thing on the side of what I am working in I really never looked into it. Once again, I am sure if you look through the site someone has asked this question before, so the answer is probably there

As the original problem seems to be resolved, I am going to close this thread.Thanks for visiting Bleeping Computer! Hope to see you around.