Deerwood Bank Coronavirus (COVID-19) Response

Coronavirus (COVID-19) Response

Current Updates:

In an effort to promote social distancing, access to our lobbies will be temporarily controlled. Although we are limiting access to our lobbies, we will remain open and available to serve our customers.

If you need to meet with us in person (for coin/currency, safe deposit box access, or banker appointment):

North – Grand Rapids/Bemidji/Blackduck/Northome

Procedural Updates as of 3/26/2020:

Deerwood Bank shares the concerns that you have for the individuals who have been affected by this illness. The health and safety of our customers and employees are always our highest priority. Our management team is closely monitoring the situation. We also have a Pandemic Response Committee that is meeting regularly, and we are taking appropriate actions to protect our employees. As of today, there are no suspected or confirmed cases of COVID-19 among any of our employees at any of our offices.

In response to the spread of COVID-19, we have:

Continued to raise awareness among all our employees regarding the health and safety precautions recommended by the Centers for Disease Control (CDC) (e.g., proper and frequent handwashing, cleaning of common surfaces, social distancing, etc.)

Required that all sick team members stay home

Required that team members returning from countries identified as high-risk by the CDC self-quarantine for a period of 14 days

Restricted all non-essential business travel

Restricted in-person meetings in favor of teleconferences or videoconferences

Implemented work from homes strategies where appropriate

Provided additional time-off for team members that must stay home because they or a family member are ill, or because they need to care for their children during a school closing

Continued to support social distancing efforts by encouraging our customer to utilize our mobile and online banking services

Documented a Business Continuity/Disaster Recovery Plan that undergoes regular review and testing, including review by our federal and state regulators. Our plan specifically includes pandemic response planning.