Error “RunDLL” sysmenu.dllDell Inspiron 11 3000

I just bought this laptop 3 days ago. I was able to use everything with it eventually it showed “There was a problem… sysmenu.dll” after I downloaded something from the internet. Can we still fix this problem? Give me ways and options on how to resolve this problem? What could be the cause of this issue? Is it because of the download file or is it in the system? Please tell me what are the things I need to remember before doing anything with this laptop before I fix it?

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