MARK V.
en
9/12/2019

Nhan N.
en
9/10/2019

Grado:

El cliente no dejó un comentario.

CHUCK C.
en
9/9/2019

Grado:

Carol on the desk was her normal great staff. She makes you feel welcome

Paul W.
en
9/7/2019

Grado:

Overall good experience. Always use Uhaul for a trailer. Nothing outstanding, rental went as should.
1 customer service issue. I Was not happy with the person working there. Lady seemed uninterested to help me. 3:40pm Sept 5. I Said I had a reservation, and I called 15 minutes prior. Spoke to another lady who said trailer was there. The one helping me said, "we don't have a trailer for you... CAN YOU GO CHECK THE PARKING LOT TO SEE IF ONE IS THERE ....... How about doing your JOB and checking yourself. As to not cause any problems I checked, and it was there. Gave her the vehicle number "oh , okay, i can rent it to you" GEE, THANKS. Maybe she was having a bad day... maybe she was busy on the computer (she was on a Chat with ROGERS), but that service level is subpar for any business.

Rodolfo B.
en
9/5/2019

Grado:

El cliente no dejó un comentario.

Conrad Z.
en
9/4/2019

Grado:

When I was attempting to pre-register in the U-Haul portal, I tried several times to upload a copy of my driver's license but was unsuccessful. Each time I would receive a pop-up indicating it was "loading" but after waiting 3 or4 minutes each time, I abandoned it. My pdf file was not large...59 KB. It was somewhat frustrating.c Other than that, my experience was very good.

Edna L.
en
9/4/2019

Grado:

El cliente no dejó un comentario.

ERDEM K.
en
9/3/2019

Grado:

El cliente no dejó un comentario.

Kevin W.
en
9/1/2019

Grado:

El cliente no dejó un comentario.

Ilona L.
en
8/31/2019

Grado:

Worst service I have ever had

DAVOOD Z.
en
8/31/2019

Grado:

El cliente no dejó un comentario.

Mark W.
en
8/30/2019

Grado:

Simple and straightforward with a great rate and service. Shall be back!

Ibrahim Adolfo P.
en
8/30/2019

Grado:

El cliente no dejó un comentario.

Gabor R.
en
8/29/2019

Grado:

I did not get any help attaching the trailer at the time of pick up nor upon return. Lucky I have done that a few times already.

Lawrence P.
en
8/28/2019

Grado:

Truck was dirty and required sweeping in the back to remove dirt and nails before we could use it. , otherwise, a great experience.

Lorraine C.
en
8/27/2019

Grado:

El cliente no dejó un comentario.

Michelle W.
en
8/27/2019

Grado:

I tried calling many times no one answered. The one time the lady answered and said she will return my call but never did. Got my truck. The final bill was wrong and now no one has responded to my email or calls.

Barry C.
en
8/26/2019

Grado:

El cliente no dejó un comentario.

Howard W.
en
8/24/2019

Grado:

El cliente no dejó un comentario.

VASYL K.
en
8/24/2019

Grado:

The best U-Haul location ever!!! Clean, well organized! Helpful staff.
Very satisfied.

Praz B.
en
8/24/2019

Grado:

El cliente no dejó un comentario.

SHAHLA S.
en
8/21/2019

Grado:

More clean car
Better front desk approach

joeshph b.
en
8/21/2019

Grado:

Maybe you can renovate the office it’s a little old looking

sina s.
en
8/20/2019

Grado:

El cliente no dejó un comentario.

Jack A.
en
8/20/2019

Grado:

Include a 28 pak of beer every rental?

Benjamin S.
en
8/20/2019

Grado:

Hours of operation were a little challenging but worked around ok..

MARSHALL E.
en
8/19/2019

Grado:

El cliente no dejó un comentario.

LUIGI N.
en
8/19/2019

Grado:

Was supposed to pick up the truck on Keele street (2 min away from my house). Ordered the 26 foot truck with head office, 1 week prior. Got confirmation and told me it was available. When I was going to pick up the truck they changed the address and they made me drive all the way to Markham which was an extra 16 kms each way and gave me a 20 foot truck instead. Was very disappointed. Called head office. Said there is nothing they can do about it. They tried to contact me. (I got no email and no voice mail) I asked for credit for the kms that was added extra for the trip. They said no. Really poor customer service. Won’t be renting from uhaul again.

Myron Z.
en
8/10/2019

Grado:

El cliente no dejó un comentario.

MARGARET F.
en
8/10/2019

Grado:

El cliente no dejó un comentario.

Gladys H.
en
8/2/2019

Grado:

El cliente no dejó un comentario.

Harish Reddy K.
en
8/2/2019

Grado:

Best Uhaul location ever, they are fully equipped and the reception was super fast and straight to the point!