The competitive environment in the banking industry globally and in South Africa is putting immense pressure on companies to keep track of changes in technology, customer demands, and market trends. Responses to the above ...

Repetitive project failures or underperformance and ever increasing competition have given impetus for the need to drastically improve project performance within professional services organisations. This realisation has ...

The study identified various value configurations, namely the value chain, value shop
and value networks, that could be applicable in understanding the value adding
activities within a law firm. The aim of the study was ...

This paper examines the dynamic impact of interest rate
reforms on economic growth in Zambia—using two models in a stepwise
fashion. In the first model, the efficacy of interest rate liberalization is
examined by ...

The problem statement of this research is, "What is the· basis of the intergroup relations that
potentially lead to ineffective work behaviour, and how does it manifest in groups within a
specific consulting organisation, ...

This study focused on the possible determinants of operational efficiency at the University of Venda, which was premised on the extent to which stakeholders are involved in the strategic planning of the institution. The ...

Despite rapid growth of avitourism globally, the international market potential of
avitourism in South Africa, which has remarkable birdlife, is not fully utilised. This
research aimed to profile international avitourists ...

Tourism is one of the largest industries in the world. Since the 1980s the role of tourism as a means of achieving the objectives of economic development has received prominence within the sustainable development paradigm. ...

The privatisation and liberalisation of telecommunications throughout the
world has resulted in the growing involvement of competition authorities in
telecommunications regulation, alongside telecommunications ...

Documents are the natural by-products of the activities of an organization. Information and knowledge are perceived as very important assets for organizations. Managing documents, information and knowledge can contribute ...

This study examines customer service in selected restaurants in the Tshwane area. It is aimed at establishing criteria for excellent customer service in restaurants, which can serve as the basis for building good relationships ...

The study is set out to investigate effectiveness of the leadership development programme in changing leadership practices in Markham, and also determines if the programme graduates implement the knowledge and skills ...

Orientation: The challenge of sustaining one’s employability in a highly dynamic and
turbulent labour market places new demands on individuals’ ability to navigate their career development. Career management practices in ...

Orientation: The challenge of sustaining one’s employability in a highly dynamic and turbulent labour market places new demands on individuals’ ability to navigate their career development. Career management practices in ...

The aim of this study is to investigate the relationship between organizational culture and work engagement. Work engagement is shown to be powerfully linked to a range of business success outcomes. Although a large number ...

Braess' paradox is a counter-intuitive phenomenon which can occur in congesting networks.
It refers to those cases where the introduction of a new link in the network results in the
total travel time on the network ...

The study set out to investigate the factors influencing turnover among professional staff in some selected NGOs in Malawi. Using qualitative and participatory methods, the study used the levels of complexity model to ...

This study examines the factors that contributed to the failure of retrenched Telkom workers to start and run successful businesses after the company had provided them with start-up capital and also funds for training. ...

Primary health care represents a change from curative approach to preventive approach to rendering health care services. The study analyses the problems encountered in the administration of primary health care in South ...