Unfortunately, we are no longer able to take personal checks, cashier's checks or money orders. We apologize for any inconvenience

Shipping Policy

Because each item is carefully hand crafted to order, expect 3-5 days creation time after payment is received. All orders will ship via USPS Priority Mail with delivery confirmation. You will be notified once your item(s) ship with the tracking number and approximate delivery time.

All orders are shipped from Arlington, TX.

Return/Exchange Policy

At this time we are not able to issue refunds. If item is defective or arrives broken, please contact Debbie at orders@maelindesigns.com within 30 days of purchase to arrange for a return authorization and return address for the defective item. We will work with you to replace said item once item is received and inspected. MaelinDesigns takes pride in quality work and we do want you to be satisfied with your purchase.

Other Policies

We often combine shipping when our customers order several items. Please notify Debbie at orders@maelindesigns.com before payment if you are purchasing multiple items so that the shipping costs can be combined to save a bit of money. Combined shipping cannot be done on orders going to separate addresses.

Since each item is created at time of order, some items may differ slightly from the photo. Some computer displays may also show colors a bit differently, especially in the wire and polymer clay colors of silver and gold.

All orders are created by hand once payment is received. Expect 3-5 days creation time before your order ships. You are always welcome to email for an update on your order. Emails are answered by the next business day, M-F. Your satisfaction is important to us.