Thanks for all the thoughts and especially the link to WP Help. I’ll have to look into that, since the WP documentation doesn’t cover some of the specialized functions or plugins I have built into sites. Although, I will say that what is especially frustrating about this situation is that I currently do all of my trainings in Google Hangouts which allows me to record the entire session and post it as a private video on my YouTube account; this particular client is asking me how to do things that I know I showed her (and thus recorded in the training video) multiple times.

This last time, I offered a maintenance plan and reminded her as nicely as I can that I cannot keep supporting her for free (and have not heard back since). I think you’re right, Anitac, that this may just be one of those push out of the nest situations.

In the future I will definitely have to better gauge prospective clients’ computer/internet abilities. I offer some maintenance plans, but to be honest it’s not something I want to do a lot of unless there is a significant amount of regular on-going work — that’s why I stopped building in Dreamweaver and started building in WP. I really only do this part-time, my main job right now being parenting and I have no interest in having people call me when I’m at the beach with my kid because of some emergency change they need done to their website, or filling my calendar with minuscule word/image changes across a bunch of different websites that could be done by their owners. Next time, I may just decline to take on a client that seems to have so few skills or I’ll have to figure out how to be more explicit about how much training and assistance is included in our agreement.

There is a simpler way to do it. I know how to add additional sidebars, but that’s not what I want to do because I want the client to have the ability to easily choose on a page by page or post by post basis whether or not to have the secondary sidebar to show up and which sidebar to display (using Genesis layout and sidebar selection in post/page). Hence, the second sidebar in this area needs to maintain all of the functionality of the sidebar-alt. I am hoping that there is a way to relocate the secondary sidebar rather than create a new one.

They do have a function I was just having a hard time figuring out how to implement. I’m still largely trial and error or copy-paste when it comes to PHP. I eventually figured out where to put it, though.

Thanks. I saw that mentioned in a couple of threads in the old forum and will definitely check it out. I’m not completely sure it will meet her needs, although I may be able to modify it. Do you know if it allows for custom graphics other than stars? She also wants some way to display price ranges for the events with dollar sign icons.