Confortel Pio XII Hotel combines tradition, art and business. Located north of Paseo de la Castellana, this hotel boasts a modern architecture and decoration. The impressive facilities and exceptional service make the Confortel Pio XII a perfect place for those traveling for both business and leisure.
The hotel offers spacious contemporary-style rooms with free Wi-Fi and and satellite TV.
In the Snack bar guests can enjoy a delicious Mediterranean cuisine with seasonal or relax with a drink.

Location

Confortel Pio XII Hotel is located in Madrid's Chamartin district, with Chamartín Station just 5 minutes away. The hotel is very close to the M-30 and the metro stations of Pius XII and Duke of Pastrana are within a 10 minute walk. In front of the hotel there is a bus stop with direct connection to the Puerta del Sol.

Hotel isn't too close to the city center, but you can catch a bus just from the front of the hotel (nr.150) which will get you in 1h time to Sol. If you want to have a low price, it will be a good choice.You can reach the hotel via public transport from the airport ( metro 8 + bus 16) it will cost few euro. Taxi from the hotel to the airport (10 min) was 30 Euro.
Generally hotel is ok. Old style ( marbles in the bathroom,very old hairdryer, no carpet in the room). Room was big & comfortable ( bed). I've met very helpful lady in the reception, she showed me how to get to the city center, gave me a map, booked taxi to work for the morning.
Breakfast - ok. bread, cheese, ham, fruits, jams ( nothing hotter available - scrambled eggs, sausages)
But - if you want to use an iron - you need to pay 7-8 Euro / for one piece for the ironing (WHAT''''!!!!) I've never been in a hotel where you need to pay for the ironing...
I've asked for a sandwich to take away in the morning ( breakfast was included in the hotel price) because I had to go to the airport before the breakfast had started (7:00). Lady in the reception ( not the same who helped me earlier) told me that they can prepare the take away breakfast, but in the morning when I've asked for it - it wasn't ready.. so generally my opinion about the hotel is 50/50.

Badoir,

November 16

"The Good,The Bad,The Ugly!"

We stayed for 5 days last week for a city break.It would fair to say our experience in this hotel was mixed.
The Good:While hotel is a distance from city centre there was a bus stop just outside hotel and metro just up the road.The metro is great value and stations so clean!
Hotel foyer is nice and lots of room to sit around.Bed comfortable but see below !Some of staff at reception friendly.
The Bad: Breakfast is way too expensive and poor value. We had dinner one evening once again very poor value,service slow,quality of food not great.Absence of a decent bar.No tea/coffee making facilities in room.
The Ugly: For the 5 nights we stayed on first floor there was constant noise from the floor above it seemed like furniture been shifted and banging.I complained 4 times but nothing was done except a half hearted apology when we checked out.
Toilet roll not replaced one of the days and towels not replaced another day.
Marks out of ten 3-4.As for 4 Star Hotel that's for the stars(been polite!).

Jo P,

Portsmouth, United Kingdom

November 16

"Too many basics weren't right"

To start my judgement of a hotel it needs to deliver 3 things: quiet room, comfortable bed and good shower. Unfortunately this hotel delivered only on the comfortable bed.
My room was on floor 2, road side. It felt like there was no soundproofing at all! All night I could hear the road traffic noise, and sound from other floors (hard floors so all noise travels). Whilst the shower had a good flow, the temperature was not stable.
Additionally, the hotel just feels very tired and uninspiring. The room was small and dismal, nothing making you feel at home. It is in need of refurbishment. I couldn't get the aircon to work so opening and closing the window was the only means of temperature regulation. The fridge contained bottled water only, no minibar. No tea and coffee making facilities. Toiletries were soap and shower gel only. There were a number of long hairs awaiting me in the bath when I first arrived.
Thank goodness I came here on business and was only here to sleep for three nights, no time for relaxing and chilling out at the hotel.

Nick F,

Saint-Clar, France

October 16

"Okay hotel for reasonable price"

Stayed for a business trip. Rooms are clean but small. Was disappointed with the room service, which lacked sophistication and was served cold. The gym is very limited. The staff are friendly and helpful. The location is good for my office or i probabky wouldnt stay here.

Filip D,

Turnhout, Belgium

October 16

"Nice hotel & spatious rooms - food could be better"

I spent two nights in this hotel because I was in Madrid on business. The staff is friendly and welcoming, check-in is smooth and simple and the rooms are spatious. I did not figure out how to turn off the airco, but it wasn't really a problem since it was still quite warm in Madrid.
The hotel is not located in the city center, but there is a metro-station at about 300-400 metres and the metro will bring you in the city in about 20-25 minutes. Be careful because at the moment they are working on one of the metro lines, so you need to get off and switch to another line about half way of the trip.
Breakfast offers a wide variety of different foods and drinks (European style) but the food in the restaurant (where you can have dinner) did not really impress me. I had a pasta with veggies and nuts and it was quite dry. My fellow travellers ordered a spaghetti bolognese which could have been better too.
So that would be a point for improvement.