What our customers say about Sunrise LAX Parking

Ron - California

07/13/2017

We had a great experience at Sunrise. Upon arriving at the lot the shuttle driver was waiting to take us to the airport. When we arrived home to LAX and called for pick up the driver was there within 10 minutes and was very helpful getting our bags into the van. Friendly drivers and great customer service at the lot. Will use Sunrise again.

Sheron - California

05/16/2017

We had to wait about 25 minutes to be picked up from LAX, and we had to call twice. Other than that, the outbound service was immediate, and the staff were very friendly and courteous.

D Lock - CA

03/03/2015

Parked and shuttle was waiting for us. Took about 5 minutes to get to our terminal. When we returned to the airport, I called and they came in about 5 minutes. Best experience we have had with a long term parking facility.
I will use them next time without a doubt.

Jessica

02/19/2015

Attendent did not ask me if I had a resversation and I forgot to give him my paper (just landed on a redeye with 2 kids, very tired). Didn't realize it until I was already an hour away and over paid by almost $30. Should ask if people have resversations or not.

Shel

07/08/2014

Super fast pick up and drop off!

Tony - West Hollywood, CA

05/12/2014

This is the first time I've parked here and it was a very good experience. None of the problems cited in some of the negative reviews occurred. Fast pickup on arrival, no problem with the online price, etc. It's very close to the airport too, which is helpful. Might be a little difficult to find if you don't know the airport well, but just getting online directions should make it easy.

Maya R. - San Diego, CA

01/02/2014

Location: very close to the airport.
Very good service: the shuttle brought us immediatly to the airport and on the way back came 5min after our call to pick us up.
People are friendly and efficient.
Only drawback: this is an outdoor parking, so except some dirt on your car...

Stacy L. - Orange

11/06/2013

Very quick response time. Helpful and pleasant employees. Close to airport. Will definitely use again.

Melissa - Bakersfieold, CA

04/16/2013

Very close and convient to airport. We had to wait for the driver to show up. Guess he was late for work, so we waited about 15 min. Came right away upon return. Drivers were nice and very helpful with bags. Still have an issue with what I was charged, I am trying to fix that, but overall not bad.

Jan - LA

04/12/2013

great place to park!

Sam B. - Ventura, CA

09/08/2010

The whole experience was great EXCEPT that I had printed out the email reciept, and when I gave it to the guy at counter he said it was the wrong thing. After gentle arguing, and me pointing out several times that all the info was there ALONG WITH THE CONFIRMATION NUMBER, he let me pay what I was supposed to pay. Don't know what the problem was, but I printed it out and did everything I was supposed to. Other than that, everything was great. Maybe just get that stuff together a little - have some way to reference the confirmation #, and to also have the clerks to be able to access how much has been prepaid so there are no arguments. I've seen other complaints describing this exact situation...

Victor A. - Glendale, CA

12/06/2009

I made a reservation prior and when I arrived and was going to pay my reservation when I picked up my car the confirmation said 1 price and the attendent charge me 20.00 more and said reservation confirmation didn't do me anything and the the online reservation was a lie. And also it was very hard to locate the street number is hidden. I will never go back.

Jill M. - Pasadena, CA

12/01/2009

Thanksgiving being the busiest holiday to park your car at LAX, Sunrise was exceptionally helpful and timely. I will use their services again.