We partner with FedEx to get your orders delivered to you quickly. The processing time depends on several things: the type of order, delivery location, and when you place it. The good news: Shipping is free! Here’s what you can expect:

Order Type

Estimated Delivery Time

In Stock, Ready to ship Items

"Metropolitan Cities : Between 24-hours to 5 business days Other Urban Areas : Between 3 to 7 business days Rural Areas : Betwen 5 to 14 business days"

With Personalisation

"Metropolitan Cities : Between 72-hours to 8 business days Other Urban Areas : Between 5 to 9 business days Rural Areas : Betwen 7 to 15 business days"

Limited Edition & Made-to-order Items

As mentioned on the product page

Note: Orders received after noon are processed on the next business day.

Where do you ship?

We currently ship all across India to all locations where a courier can be sent. At this time, we don't ship internationally, but we hope to sometime in the near future.

Will I be able to track my order ?

Yes, of course. You'll receive a tracking number from us in your inbox as soon as it ships!

Can I get my order expedited?

If you need your order in a hurry, there are a few products for which we can do a rush processing. Rush processing service is available at an additional charge of Rs 100. Send us an email and our crew will let you know right away, if that would be possible for the product you are placing an order for.

We have a 15-day return or exchange policy on all of our products. If you aren’t satisfied, we can set up a refund for you as store credit or an exchange within 15 days from the date of receipt of the item.

The returned products should be in unused original condition with all item tags attached and any related accessories or instruction booklets included as received. Personalised, special made-to-order and all final sale items are not eligible for returns / exchanges.

Additionally, we have a one-year warranty on all of our leather goods. All products come with our guarantee that every product is free of material and manufacturing defects.

How easy is it to initiate a return or exchange ?

As easy as pie. Just email us at support@urby.in so we can get started on the return or exchange process.

We’d love to hear your feedback too.

Can I choose a different item in exchange?

Yes, you sure can.If the value of the replacement product exceeds that of the previously purchased product, you can pay just the difference else if its less, the same can be refunded to you as store credit.

Can I return a personalised or a special made-to-order product ?

So sorry, but as these products are made specially for you, they are final sale only and cannot be returned.

That being said, we stand behind the quality of all our products with a one year warranty and the same will be applicable to the personalised / made-to-order items too.

When will I receive replacement for my product?

Stock permitting, replacement will be shipped within 5 business days of us receiving the product back.

This will be done as long as the return is in accordance with the terms and conditions.

Well, imagine a situation wherein a customer orders an item but rejects the shipment at the time of delivery ( we know you won't do something like that, but unfortunately more than 30% of online customers do!). As the courier company is not at fault here, we end up paying two way shipping charges for their services.

Industry wide, the cost of such potential returns is added to the price of items you buy online. Just like others, we had two options - increase the pricing on all of our products to compensate for such losses or stop the losses at the root level.

Being a direct to consumer brand that is insanely serious about honest pricing, we chose the difficult but fair route. Cut out unecessary expenses on such returns and work towards increasing digital payment options that are convenient to all our genuine customers.

Thus, when we opt out of COD, you save us that cost, so you pay less. Fair, isn't it ?

Is it safe to use my credit/debit card?

Awesome question! Don't worry. We take your security very seriously and use the same level of security encryption recommended for official bank transactions.

To be precise - we work to keep your information secure during transmission by using Secure Sockets Layer (SSL) software, which encrypts your information, in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on Information Technology-Security Techniques- Information Security Management System-Requirements.

Still not sure? Reach us out about your payment related queries on support@urby.in and we will do our best to resolve your queries.

Can I place an order without using my credit/debit card since I don't want to disclose my card details?

Sure, you can use net-banking or any of the major payment wallets for your purchases on our store.

URBY GUARANTEE

We stand behind the quality of our products and are proud to offer a twelve month warranty on every Urby product that leaves our studio.

To back that claim, all purchases from our store are backed by a guarantee that every Urby product is free of material and craftsmanship defects ; and have been made to ensure customer satisfaction and last for the natural life of the product. In the unlikely event of any defect occuring during the warranty period, we’ll repair your product for free.

About Charles

About Charles

Wrapped in sumptuous leather by expert craftsmen, Charles is a perfect home for all your treasured timepieces. Inside Charles, you'll find 6 compartments with removable plush soft faux suede cushions to accommodate a variety of watch sizes & styles. Its sturdy wooden construction would make sure your timepieces are treasured for a long long time.

Expert tip: Charles can store much more than just watches. Remove the cushions to make room for your cufflinks and other accessories.

Customer Reviews

Customers who purchased this product shared the below feedback on quality, craftsmanship and style.
If you make a purchase, We'd love to hear your thoughts and see pictures. Email us at feedback@urby.in with your order number and awesome feedback.

16 reviews. Average rating
4.63/5
Urby calculates the product review ratings using a artificial intelligence algorithm instead of a raw data average. This algorithm takes into account factors including but not limited to: the age of review, helpfulness votes by customers and whether the reviews are from verified buyers.

I already own a watch box previously for all of my watches, but I needed another one for my dress watches and Charles seemed perfect. The leather is soft and smooth and the soft faux suede interior is amazing and keeps my watches scratch free.

I came across Charles while looking for a passport holder and I couldn't look away. I didn't even end up getting the passport holder. Charles had my complete attention and my favourite part apart from the leather is the suede interior. It's perfect for keeping my watches safe, secure, and away from scratches. Amazing.

So my brother recently gifted me this amazing Charles watch box. I have another watchbox that houses 12 other watches. Charles on the other hand, houses my vintage collection. The soft faux suede interior is the perfect material to protect my watches from any scratches or other elements. It isn't travel friendly but that's fine I actually enjoy storing it in my room, really adds to the whole decor!

My mom has the best collection of watches I've ever seen; from classics and vintage, to modern watches as well she has it all. But I recently came across this watch mum had been looking for awhile ago, and decided to surprise her with it using Charles. Now my mom has her own watch case, but I wanted to really surprise ma, and handing over the watch wasn't going to do it. I've honestly never seen ma as happy as she was when she opened the box, it definitely was the best thing ever!

Charles is such a great watch box, I recently purchased it after I heard someone talk about it. But the thing is, it even stores all of your other trinkets in there. I store some of my rings and cufflinks in here, saving up both space and time for when I want to look for them

I decided to surprise my dad for his 50th with this amazing watch case. Papa loves his current watchcase, but it's lost all of its charm. This happens to be his favourite colour and I knew for a fact he'd love it. Papa actually keeps this on his bedside table. Any time someone comes over, he has to show them the watch case.

I came onto Urby because I was looking for a wallet, but instead I ended up with this watch case. I like how the soft faux suede interior compliments the exterior well. The leather is absolutely beautiful and it stores and protects my watches in style.

Dad keeps telling me to get a proper watch case to keep my watches happy and working, and I kept putting it off for a while, until I couldn't. I looked up a couple of watch cases just to humour him, but when I found Charles, I knew I just had to get it. When it arrived, I was squealing in joy and opened it up in record time. The product looks amazing and just so good! I love it.

I decided to treat myself with this classy, yet simple watchbox. When it got here, I didn't think it could get any better, but it did! The box looks a lot better in person than it does in the pictures. The leather is really soft and has six watch compartments. I now happily store my mini collection in there.

Finding a good, durable watchcase is never easy. Apart from the material and what it looks like, the only thing that matters is how sturdy the watchcase is. Charles checks off all of my requirements for sure. As a watch connoisseur, I was on the lookout for the best watchcase, and Charles is one for sure. I've had this for a few months now and it definitely adds up to my room.

I needed a small storage box for all of my watches, two of them i got from my dad. I hadn't even realised I had the amount of watches that I did. While looking for small boxes, I came across Charles. It is an absolute beauty, the leather is absolute stunning and I can't stop obsessing over the soft interior. Love this watch case.

Charles is an amazing watch box. Everything from the plush soft faux suede interior to the top grade natural leather exterior, this box is the real deal. I've used up half of the box to store my cufflinks along with my watches. I love it.

My best friend loves collecting watches and keeps telling me about his latest possession. So when his birthday was around the corner, I knew what to get him. I found many watch boxes online, but they weren't in my budget or just weren't what I was looking for. But when I stumbled upon Charles, I couldn't look away, I decided to get one in his favourite colour. When I finally handed it over to him, he couldn't contain himself, he absolutely loved it. So glad I found Urby!

Load more reviews

Show less

Awesome! Thank you for your vote. We will verify it to avoid any bot activity or multiple click error. It will reflect soon.

Our Blog

( RETAIL FREE ) PREMIUM LIFESTYLE ESSENTIALS

We design + craft high-quality products & refuse to work with the retailers & other middlemen thus passing on the savings to youRead Our Story