Have you personally used this service? I've heard horror stories of knives being ground down by sharpening services, but mine desperately need a sharpening. I've actually been meaning to post this question myself.

Someone told me there's a cutlery store at Grossmont Center that does them, but I haven't seen it - anyone know anything about it?

Yes, Alice, I have used this service four times since Bristol Farms opened a year and a half ago. The knives come out perfectly sharpened, better than I could do with the devices I've bought and tried.