Today's Bad PR goes to an apparent 'up-market' restaurant in Manchester called 47 King Street West.

Melissa Grogan-Morgan and her hen party went for a hen-do dinner at the restaurant but were disappointed by their meal. The group spent £600 on their meal, left negative feedback on the restaurant's Facebook page. What came next I'm sure they could never expect.

Instead of trying to apologise or offer a refund to the group, the restaurant's Facebook page went on an absolute vile rant about the group.

Howdy folks, we're into March already and a fresh month for the great, good and powerful to delight us with some Good PR or cause some haed-shakingly Bad PR.

Good PR

As we become ever-reliant on smartphone wizardry, we sap the lives out of our their batteries at an alarming rate, so in an effort to nullify the need for a charger, flat-pack furniture giants, IKEA, are releasing a new range of furniture and household items with built-in wireless charging!

With what they are calling a 'Home Spot' the range will include desks, bedside tables and lamps and will wirelessly charge all Qi wireless compatible smartphones, which includes most of the modern Samsung models and Lumia, but unfortunately for Apple fans, not the iPhone.

These will no doubt only help to increase the queues at the trademark blue and yellow stores, so they better stock up on meatballs, which is surely the main reason for shopping at IKEA, isn't it??

Bad PR

Another energy firm and another pensioner being incorrectly told they owe thousands of pounds, you couldn't write it! It's the turn of British Gas this time whose error left Margaret Corey (72) shaking with worry at the demand £9,000 worth of energy, when she owed a mere £59. Her worry was exacerbated by the fact she pays by direct debit and assumed the sum would be taken from her account automatically.

British Gas have apologised and corrected the problem, but as I have said before, it's 2015, surely this kind of error shouldn't be happening anymore?

All images courtesy of the Mail Online

To subscribe to our super-fricking-awesome 10 Yetis Newsletter just click on this awesome link and follow the onscreen instructions: http://10yt.is/NL

Happy Friday all, see in the weekend with my take on Good and Bad PR! Enjoy - Scott!

Good PR

Today's Good PR goes to Charlton Athletic Football Club.

The Championship club have caused a stir online this week with a brilliant publicity stunt. The club released a video this week of a couple who broke into their Valley stadium and had sex on the centre circle.

The video got over 1 million views and got everyone's attention, but the club yesterday revealed that it was a publicity stunt for their new pitch hire campaign.

I think this is a brilliant stunt. Charlton are such a small club and this stunt has given them the levels of attention that big clubs like Liverpool and Manchester United receive on social media.

Bad PR

Not good news for the NHS this. A hospital in Leeds has texted a dead man's phone asking him to rate his experience at the hospital.

Darren Wood, 42, was rushed to the St James' Hospital in Leeds after collapsing in his home, but died soon after arrival. The text was sent to his phone as his father was sorting through some of his stuff.

Whilst the Leeds NHS Trust has apologised for this, it isn't good at all. Losing a loved one is a horrible experience and it certainly adds to the heartbreak it in to receive a text like this.

Today's good and bad PR is a Brit Awards 2015 special - whoop! Enjoy - Sam

Good PR

OH. MY. GOD.

Did you see what happened to Madonna last night?!!

Wearing a gorgeous Armani cape specifically designer for her Brits performance, Madonna took to the stage to perform "Living For Love". At one point in the song she was seen to try to untie the cape one-handed, next thing you know the dancers try to yank her cape away to no doubt show a beautiful outfit, except someone's done the cape up too tight and Madge gets yanked down 3 steps backwards with the cape!

Quite ironically, the song she was singing was about falling down and getting picked back up... LOL!

Fair play to her though...
1. It proves she was singing live, as there was a short gap where she obviously wasn't singing
2. As a true artist, she got straight back up on her feet and carried on with her performance, regardless of how much she may have been hurting

There are tonnes of hilarious memes going around the internet today. My favourites are along the lines of "Did you have an accident at work that wasn't your fault?" and "At her age, she's lucky she didn't break a hip".

No doubt someone's had a massive telling off, but poor Madge showed that she's every bit the entertainer. If that had been me I'd have probably awkwardly laughed and ran off stage crying.

If you didn't see it, or just want to see it again, here you go...

Bad PR

Sometimes Kanye West just doesn't think, and last night was proved that.

Yesterday it was confirmed that Rihanna was no longer going to be performing at the Brits, but all was OK as show producers had managed to get Kanye to perform, what with him being in London already and all. I wasn't convinced, but at least it would've given him something else to focus on instead of jumping on stage and ruining award speeches.

First Kanye made the news by popping in to Nandos to grab some food with his entourage, only to jump up onto the table that he was sat at and said "If we're gonna do this, let's do it right". I like this - tonnes of selfies all taken in one go, saving a lot of time and letting him get back to his food with his friends.

However, Kanye then made the headlines again when the majority of his performance at the Brits was muted due to his excessive swearing and use of the "N" word. Although, despite ITV's attempts to mute out all of the bad words, Kanye was heard to say the "N" word at least three times whilst on stage performing a new song from his upcoming album. Cameras on the audience showed that the likes of Taylor Swift and Lionel Richie were shocked by the performance, and hundreds of viewers took to Twitter to share their disgust.

OK, so the show was after 9pm, therefore there was no real need to mute out the bad words (no doubt the performance would've been half-decent if ITV had just let us listen to it), but c'mon man - there's no need to use the "N" word over and over again. It doesn't make you a "bad man".

To subscribe to our super-fricking-awesome 10 Yetis Newsletter just click on this awesome link and follow the onscreen instructions: http://10yt.is/NL

Happy Hump Day!! We're officially half way through the week, the weekend is in sight, and I'm bringing you today's good and bad PR - what more could you want? :) Enjoy - Sam.

Good PR

Get ready... WE'RE GETTING AN OWL CAFE!!!

By "we" I mean Soho, London, and 'Annie The Owl' will only be around for one week; 19th to 25th March, between 8:30pm and 2am (because owls are nocturnal, you know). It's already proving to be incredibly popular and with there being such high demand for tickets, a ballot system has been created. You can enter HERE and you'll find out after March 6th if you've been lucky to secure tickets.

At £20 a ticket, with all profits going to The Barn Owl Centre, you get two hours with the owls and two complimentary cocktails.

All of the owls are professionals, with their own personalities;

> Annie - the star of the show who the cafe is named after
> Darwin - the caring one
> Ruby - the exotic one
> Cinders - the cheeky one
> Winston - the wise one
> Hootie - the beauty queen

I can't think of a better way to spend two hours than with 'cocktails and creatures'.

Bad PR

Why can't the cast & crew behind 50 Shades of Grey bask in their glory, be the best of friends and just enjoy how successful the movie is?! Why do they have to be arguing, threatening to quit and whatever else?!

I read the first two books and a bit of the third (although I got bored of their honeymoon, so didn't finish the final book) and have to admit that I LOVED the books! I was nervous about seeing the film as lots of people I know had slated it saying there was no chemistry between the two and that it was nothing like the book. I went in not expecting much and was blown away - I don't know about you but I loved it!

It's been an incredible success at the cinema and no doubt all those involved are making a fortune.

I got excited when I heard that they're going to make the second and third books into films. Now, apparently, they won't because the author and the director aren't getting along, with both of them clashing over their visions and how much sex / S&M they want included.

Now Jamie Dornan is threatening to quit because, reportedly, his wife is uncomfortable about the sex scenes and him being a sex symbol. Whether this is true or not, what did they expect from him being the lead actor in an S&M movie?!! It's all made up, there's no real chemistry and they're not really "doing it" on set.

Everyone needs to calm down and get working on the second film. I don't want to have to wait years for it.

If you want to keep up-to-date with all of our musings at 10 Yetis, just click on the following link and sign up for our fab newsletter; http://10yt.is/NL