IT Support

Getting started on prepaid block hours is easy, no fixed term contracts, use your hours on our support services at any time.

Austin Technology’s IT support services are highly flexible and allow for pay as you go or pre-paid block hours. We provide skilled IT support in Perth for desktops, servers, network and other equipment. Our highly experienced engineers resolve issues quickly minimising downtime and improving productivity.

Business Support Benefits:

Highly flexible – Pay-as-you-go access to fast IT support

There are no contracts – start instantly!

Pre-paid time blocks are optional

We see your business as a long term partnership

Access to highly qualified technicians, engineers and system architects

Server Support

For every business

We can securely access your servers remotely and provide troubleshooting and problem solving. Most servers can be fixed remotely but onsite services are offered if issues cannot be resolved. Upon initial discovery of your server, we will run diagnostics tests, auditing of hardware and health and provide a detailed technical and execute reports of your servers.

Instant access to our Microsoft Certified professionals

Security check

Backup options

Installation & support for Active Directory Issues

Domain troubleshooting support

Secure remote access

Small Business Server & Microsoft Exchange Installation & Support

Desktop support

Use it on…

Project & Consulting Services

Server & Desktop Support

System Review & Auditing

Emergency Onsite Support

Benefits

Simple to manage costs with pre-purchased support blocks in 25, 50 or 100 hours