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Client Services ManagerTrulia

THIS JOB HAS EXPIRED

Trulia is looking for a talented individual to join the high performing, hard working and fun loving Client Services team. The Client Service Manager will be responsible for implementing and optimizing display campaigns for Trulia's agency and brand advertiser accounts. The Client Service Manager will work closely with Sales and Ad Ops to ensure orders are fully delivered and advertisers' expectations are exceeded. The key metrics of success are related to billed revenue, client satisfaction, and retention rates.The ideal candidate will have a track record of facing problems smartly and with confidence, overcoming obstacles with limited time or resources and most importantly, maintaining composure under pressure. The Client Service Manager must be a top notch team player willing to collaborate on a variety of projects as well as an efficient and trustworthy independent producer. He or she must also be comfortable in a rapidly changing work environment. Amazing attention to detail, superb written and verbal communication skills and creative problem solving abilities are must-have qualities.If you are an analytical thinker and a people person, you will thrive in this new role. Trulia has over 30 million monthly unique visitors, a wide variety of unique advertising products and a rapidly growing mobile presence. This position can be based either in Trulia's Manhattan office near Union Square.Responsibilities

Measure growth and performance of assigned accounts.

Work with Trafficking group to optimize campaign performance and accurately forecast revenue based on detailed pacing and delivery data.

Work with Sales Development group to evaluate campaign performance for use in developing new and better vertical specific ad products.

Support Sales representatives with account reviews and in-person meetings.