Annual Services

Keep your hot tub in perfect working order by having a regular service as early detection of problems can prevent more considerable problems in the future.

Our Annual Service incorporates a 26 key point service (see full list of points below), during which your hot tub is thoroughly inspected, cleaned and sanitised. The only thing you need to do is leave your hot tub filled with water and turned on ready for our engineer to start work. The Annual Service usually takes around 2-3 hours to complete subject to your hot tub size, and after completion you will be provided with an annual service report showing the checks completed along with any service recommendations.

Where possible any small problems will be sorted out during the service at no extra charge. If we find any broken parts and the engineer has suitable parts on board their vehicle these will be fitted free during the service so you will only pay for the parts.

There is no pre-payment required, you simply pay the engineer on the day by cash or credit/debit card.

Our experienced engineers are able to work on the following hot tub and spa brands:

*We charge £299 but this price is only for annual services completed within our service area. Our engineers cover the South Coast and South East of the country so please click here to view our service area map and see if your area is covered.

10. Test RCD & isolator (if fitted)
Perform a button test of the RCD if available and accessible. Test power input and output to isolator if available and accessible.

11. Complete bio film pipe clean
Flush out the whole system with the industry leading pipe cleaner Swirl Away. This is a very strong biodegradable formula that gets deep into your hot tub system and helps remove dirt and scale build up.

12. Drain, rinse and wet vacuum spa and jets
Drain water from the hot tub with a submersible pump. Rinse to clean, and wet vacuum remaining water and debris from spa and jets.

16. Filter condition report
Thorough inspection of filter(s) and assessment of effectiveness. Filters are vital to the running of your hot tub and may need replacing if in poor condition. Condition rating will be indicated on service report along with any recommendations and comments.

17. Clean and refit filter(s)
Spray with filter cleaner and then clean between pleats using Super Blaster hose pipe attachment.

19. Vacuum inside of cabinet (where access allows)
Remove panels, clean and vacuum service compartment and any other accessible areas.

20. Clean cover lifter (if fitted)
Wipe and clean cover lifter.

21. Cover lifter condition report (if fitted)
Inspection of lifter mechanism to ensure safe and smooth operation. Condition rating will be indicated on service report along with any recommendations and comments.

22. Clean cover and treat with UV protection
Clean cover and apply 303 protector for UV protection, and to help repel dust, soiling and staining.

23. Cover condition report
Inspect cover for fit, integrity, tears, water absorption and insulation properties. Also inspect cover clips (if fitted) and that cover can be securely clipped down. A poor fitting or damaged cover can affect the insulation of your hot tub. Condition rating will be indicated on service report along with any recommendations and comments.

24. Refill hot tub to correct level
Refill with clean water to the required operating level.

Information

About Us

At Happy Hot Tubs our mission is to keep the customer at the heart of everything we do. We want the customer buying experience to be as pleasurable as possible, and are committed to providing first class products and customer care.

* Free next working day delivery is only available to addresses within mainland UK, excluding Highlands and Islands. Orders will be sent by either 1st class post or courier next working day service depending on weight and value of order. Whilst the majority of our orders are delivered on time please note that unfortunately we cannot guarantee next working day delivery as there may be times when Royal Mail or our courier is unable to deliver your package on time due to factors that are out of our control, for example bad weather or a broken down vehicle. If an order is time sensitive we recommend you contact one of our four stores to arrange collection (subject to stock availability, and please note covers can only be collected from our Fareham store).