Read about my experience at GA

Recent Work

O2 World Chat: rethinking the on-boarding experience for new users

O2 knew their World Chat app had some problems - it had a bounce rate of 84%. First time users just weren't sticking around. So O2 let me and other UXDI graduates at GA loose to see how we could improve it.

My team of three redesigned the on-boarding process to communicate the benefits of the app to users and encourage them to start using immediately.

But with a team member in LA and no access to existing users, we were up against it!

Watch the video to see the process we worked through.

Work

I have been lucky enough to work on a variety of projects with some great people.

How I work

I adapt my approach to each project, tailoring the design process to the needs of the client, the user and project constraints. My UX tool box is packed full of methods, strategies, and activities which I employ to help solve problems.

Recommendations

Kevin was lovely to work with, he is enthusiastic and thoughtful, and his creativity really shines through his work. I was particularly impressed with his illustrative style, wireframes and beautiful photography. Kevin is also very approachable and makes stakeholders and users feel very comfortable working with him.

— Anthea Jackson, UX/UI Designer

It was great to work with Kevin, and I was really impressed with his creativity and ability to find solutions to such a challenging brief. He was mainly concerned with UI/UX for onboarding clients to our website and to help them set up campaigns. He was a valuable member of a dynamic team and carried out useful research too. His work was pivotal and will very much help us moving forward in the future. I highly recommend Kevin to any future employer.

— Jeremy Agnew, Founder and CEO of Anew Mission

Kevin is one of the kindest people I know. Working with him is an absolute pleasure. His patience, understanding and empathetic approach to projects is inspiring - especially in times of high stress and tight deadlines. His dedication to any project he is involved in is evidenced in the high quality of work he produces. Any company would be extremely lucky to have Kevin in their UX arsenal.

— Aaron Nathaniel Standen, Art Director/UX Designer

Get in touch

I am currently looking for a UX Design role, and am always happy to discuss projects, past and future.

Feel free to use the form below, or drop me an email at smith.p.kevin@gmail.com