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The Gift of Client Feedback

Yes, if there has been one unending refrain this year on this blog, it has been:

Gimme Shelter!

Oops!

Gimme Feedback!

By now, you know why. We've shared with you what we do with the feedback we receive - we use it to make our support content even better so you don't HAVE to call and open a support ticket just to find out if X is supported, or how to do Y.

So all year long, we make sure we address your comments and continually improve our content.

Sometimes, we get it right, and sometimes, you let us know that we've gotten it right. I'm not going to lie ... those are my favorite pieces of feedback to read and share.

And today, as we wrap up the year, I'd love to highlight some of the positive Document Level Feedback comments we've received this year:

"Es exactamente la respuesta al problema. Perfecto.'

"Very helpful and clear"

"Solution exposée claire et précise. Merci"

"This is a very useful page, thank you."

"Wish this was a built-in feature of the Analysis Wizard, but this a good workaround. Thanks for posting."

"This is very valuable technote. Please give it high priority to display it in search results."

"The answer was on the money"

"Finally I could resolve my problem. Thanks! "

"The solution worked perfectly.""Very useful, thank you."'

As you might imagine, this feedback from clients makes our day.

So, as we wrap up the year, a heartfelt thank you goes out to those who, having gotten the answer
they were looking for, took the extra step and let us know about it.