Some of my products contain timber - as a natural material, there may be a slight
variation in colour between similar products. This is not a fault.

Existing products will be dispatched when full payment has been received. I will
inform the buyer when the product has been dispatched.

Delivery time for each project will depend upon the complexity of the piece, it’s
size and the availability of materials and processes used. I aim to complete all
commissions within 4 to 8 weeks.

During the commissioning process all designs, images, models and any other information
produced by me are copyright of and owned by Ash West Design. I will not pass this
information on to any third party and the same is respectfully expected of the commissioning
party.

The initial 50% deposit paid in order for me to start a confirmed commission is non-returnable.
Work will not commence until this payment has been received. The balance is to be
paid before delivery. The piece will be owned by you when this final payment has
been received.

I will notify you when the project has been completed and will make arrangements
for packing and delivery to you, unless you wish to arrange this yourself.

In the unlikely event of goods being received with damage, you must notify me of
this damage within 24 hours of delivery.

Images and designs produced by myself and presented on this website are copyright
Ash West Design and may not be copied without my permission.