HI
I have a client who does most of the day-to-day updates themselves.
Just now - there's a need for a rather more extensive update - so I'm going to do it for them.
I asked them to make sure that they had the 'make a copy of project file on server' box ticked.

When I log in, explore, and download thier WBS file, it's missing all the images.
Is that how it should be - or is there something that they can do to include the images with the wbs file?
In the past, they've done a 'save as template', and then I or they have done a 'new project from template'.
Is that the only recommended way to ensure that images are included?

I'll have the same problem, in reverse, in a few days - as I've created a set of 'mobile-friendly' pages based on their 'desktop' pages - and will want to get them to incorporate these mobile pages in their main project.

Is that how it should be - or is there something that they can do to include the images with the wbs file?

The project file does not include images, otherwise it would a 1000 times bigger...
Only the project file is back-upped, because all the images are already on the server. Usually in the sub folder 'images'.

Client publishes their version of the site, with 'make backup on server' enabled.

I download the wbs file from the server.

I then edit the pages in the wbs file, and re-publish (with 'save backup...' ticked), even though, in my local copy of the file, I cannot see the original images.

Client can then download my updated wbs file - and they will be able to see the images when they edit it in wysiwyg.

Have I got that right?
Or is it better to 'transfer' the website between us as a template..?

All I really need to do is ament one or two pages of thier site - but I guess it'll complicate the issue if I import pages from their project into my own project, as they'd have to unravel it all again later..?