Senior Software Engineer - iQ Directory

At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving.

9,000+ organizations worldwide and more than 3/4 of the Fortune 100 rely on the Qualtrics Experience Management Platform™ to collect, analyze, and act on feedback—more feedback than they ever thought possible. With Qualtrics XM™, organizations can manage the four core experiences of business—customer, employee, product, and brand experience. Organizations can be at every meaningful touchpoint, for every experience, and predict what will resonate most with customers and employees.

The Challenge

iQ Directory is what drives the Qualtrics XM™ Platform. It provides a live, organized chronicle that captures the emotions, sentiments, beliefs, and preferences of an audience. iQ Directory contains all experience data, collected over time, creating a system of record of all interactions and opinions each person has of an organization. iQ Directory enables a company to take a person-centric view, helping companies gain a better understanding of an individual person's unique journey with the company. Each new interaction builds upon past information, so this rich collection of experience data makes new interactions smarter over time, allowing a brand to customize future touch points for each group based on past preferences — improving the experience.

iQ Directory engineering team (a.k.a Rolodex) builds highly performant scalable solutions varying from data storage systems to computation and serving solutions. We utilize a plethora of open source and industry accepted technologies for our big data problems such as ElasticSearch, AWS DynamoDB, AWS Kinesis, Apache Kafka, Apache TinkerPop (Neptune), etc. Our human interface is built using the latest Angular framework with TypeScript language. As a Senior Engineer in the Rolodex team, you will be applying your distributed systems knowledge, familiarity with frontend development, databases, and leading edge ML algorithms to create world class software.

You should love building simple solutions to solve hard customer problems. Designing systems in an agile environment to withstand hyper growth.

A Day in the Life

Focus on the development of cloud computing infrastructure at Qualtrics, and help build, distribute, scale and optimize these technologies

Technology we use

We are an open language company so we do not specify on languages and except all that are helpful toward the product.Languages

Google AnalyticsAnalytics

IllustratorDesign

PhotoshopDesign

AsanaManagement

WordpressCMS

Qualtrics PlatformCMS

SalesforceCRM

Qualtrics iQ DirectoryCRM

Qualtrics PlatformEmail

Adobe CampaignLead Gen

MarketoLead Gen

MixRankLead Gen

RapportiveLead Gen

Qualtrics PlatformLead Gen

Location

The office experience is a 5-minute walk from Pioneer Square. The rooftop deck overlooks the Puget Sound and downtown Seattle.

What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

TOTAL REWARDS
The term “benefits” doesn’t really do our employee rewards program justice. We provide free medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, company equity, quarterly bonuses, and tons of career mobility.

WORK HARD/PLAY HARD
For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up.

UPWARD MOBILITY
Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

OFFICE PERKS
We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

HIGH BAR
We’re looking for A-players, not A-holes. We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.

GLOBAL
Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.