Re: Clean uninstall for 92 106 000 za free firewall

I'm 11 years old user of yr product and have lots of experience.Recently though no time at all to spend in the net (used to sit in front of the pc for 24 hours non-interrupt!).Remember once when ZA or ZAP do not remember was not compatible with some Windows update newly released, with as a result total access denials?Then I went outside (internet cafe) to log in yr forum, get info about it, then returned home, performed system restore to before I got the update in question, then removed ZA and replaced it with the relative patch, then performed again Windows updates.Epic times indeed!Anyway, recently too, some problems arose which I did not yet corrected properly.For instance, I upgraded to Firefox 4 and cannot use it at all, now I see a sticky post in yr forum saying that ZA is not compatible with it, if not ZA beta.Anyway, I read through some of the posts and saw some examples where installing on the top of old version does not work, or removing by uninstall version, even by add/remove programs does not work, somebody proposed a removal tool of yrs which did not work either and so on.I have that routine with /clean in uninstall url and used to apply it always, I'm just asking if it is alright still and for the rest of the procedure (erasing temp and folders etc), cause I do not remember them verbatim.SO PLSE INFORM THIS OR OTHER ACCURATE CLEAN UNINSTALL INSTRUCTIONS AS FOR ME IT'S A VITAL QUESTION OF SECURITY.Tks

Re: Clean uninstall for 92 106 000 za free firewall

There are no specific unistall procedure with latest version. If you want you can remove your current version (from the OS remove/unistall section) and install the new.

If you base your assessment on the posts here you would never ever install any ZA products. This is a user product support forum, user comes here when they have a problem not when everything works well.

Re: Clean uninstall for 92 106 000 za free firewall

Well when I posted above thread I had just upgraded to Firefox 4.
Immediately after downloading and installing it, started an error saying "you must restart yr computer in order that upgrade of Firefox 4 start to function" and that in the eternity.
Cannot uninstall Firefox 4, open it, correct it, nothing at all, just had to stop using it and was obliged to download and install other browsers cause do not use IE at all due to security reasons.
The other browsers had nothing to do with Firefox easy and safe use and since then I SUFFER.
Today I thought to pass by to see if there are any news about Zone Alarm 10, unfrotunately I see nothing.
Given that Zone Alarm is the safest firewall I know and Firefox the safest browser I know, I believe this incompatibility makes the day of hackers, don't you think?
I must now choose between the two and perhaps the time has come to uninstall Zone Alarm for the first time since 2000.

Re: Clean uninstall for 92 106 000 za free firewall

Well I uninstalled ZA free version and am not sure even if I pay, that my Firefox problem will be solved.
You see in my above posts I asked for clean uninstall instructions and you said there are not, that I simply must uninstall through add/remove programs.
When I insisted I'm a more than 10 years user and always you mentionned to clean uninstall in the past, you said "NO NOW YOU MUST UNINSTALL THROUGH ADD/REMOVE PROGRAMS."
Which I did but in my start menu remain the folder of ZA only it does not function any more.
I do not know where else in my system remain traces of uninstalled ZA, the fact is that my Firefox still does not function, after unistalling free ZA.
SO PLSE PROVIDE ME WITH INSTRUCTIONS TO CLEAN MY PC FROM REMAINING TRACES OF UNINSTALLED ZA LIKE SYMANTEC PROVIDES, FOR INSTANCE, REMOVAL TOOLS FOR THEIR PRODUCTS WHEN UNINSTALL LEAVES TRACES OR ELSE I CANNOT REINSTALL YOUR PRODUCT THAT I WILL PURCHASE NOR CORRECT MY FIREFOX!!!

Re: Clean uninstall for 92 106 000 za free firewall

Originally Posted by subterranean1

I do not know where else in my system remain traces of uninstalled ZA, the fact is that my Firefox still does not function, after unistalling free ZA.

SO PLEASE PROVIDE ME WITH INSTRUCTIONS TO CLEAN MY PC FROM REMAINING TRACES OF UNINSTALLED ZA LIKE SYMANTEC PROVIDES, FOR INSTANCE, REMOVAL TOOLS FOR THEIR PRODUCTS WHEN UNINSTALL LEAVES TRACES OR ELSE I CANNOT REINSTALL YOUR PRODUCT THAT I WILL PURCHASE NOR CORRECT MY FIREFOX!!!