I’ve been reminded recently that the use of jargon or management-speak is alive and well.

In a recent conversation with a potential user of my services, it was casually mentioned that people were “leaning in” more than they anticipated and so help was needed. I had no idea what this person had just said “leaning in”… people inclined? What does it mean. … Read more

I’ve been a long time contributor to various tourist related rating sites (booking.com, tripadvisor) , and I tend to be an “if it’s great I’ll rate it, but if it’s not I won’t” style of rater. In discussions with many of my “hosts” they put a premium on people rating their establishments, as more and more people are informed by social media.… Read more