What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Got a haircut for myself and asked for a small lightning design for the side of my 9yr old son's head. A stylist said she was good at designs and took my son and I went with a different stylist..

My son's stylist then told me she needed to give my son a full haircut in order to put the lightning bolt on the side of his head. I said ok.

After finishing and putting something that looked like a plain Z on the side of his head, he was unhappy and asked if she could make it look like a lightning bolt he had picked from a photo After going back and forth and not seeming to understand what the other was saying, another stylist had to intervene and tell her he wanted the picture she had originally showed him to be cut into the side of his haircut. She said she could not, but could put it on the back of his head. HE agreed to that, so she did it.

It ended up looking like crap too. So instead of a lightning bolt on the side, as he wanted, he got a plain Z on the side and a crappy "lightning bolt" on the back of his head! Not to mention that he said she hurt him, and left red abrasions and scratches in several places. On top of it all, she chargged me $21 fior this terrible haircut, after all we initially wanted was a small design on the side of his head.

If she didn't know how to make a simple lightning bolt, she shouldn't have spoken up and claimed to be able to do designes. And if she screwed it up so badly, she shouldn't have charged full price.

Kristen was fantastic! My hair is difficult and I've had a hard time getting even a decent haircut anywhere. Well, she nailed it. She cared enough to make sure it was perfect and exactly what I wanted without me having to say a thing. I'm absolutely impressed! I'll be coming here from now on and I'll be telling my friends they should do the same. Thank you!