DMS-designed to keep important documents in database for viewing, sending messages for document support in transaction handling.

CMS used for tracking the important resource for action. ERP uses CMS ,for all its communication needs of recording an event

SMS-handles the security ,entry access requirements of the business operations.

EDI-Electronic Data Interchange System assists ERP in connecting two systems electronically for email, data transfer. Used to handle e-commerce.

4ERP

Enterprise Resource Planning

5

ERP system deals with the planning and use of resources used in the business.

Resources are Finance, Manufacturing, HR, Materials.

ERP is a package encompassing all major functions of the business.

ERP is a way to integrate the data and processes of an organization into one single system

Usually ERP systems will have many components including hardware and software, in order to achieve integration, most ERP systems use a unified database to store data for various functions found throughout the organization.

ERP not only addresses the current requirements of the company but also provides the opportunity of continually improving and refining business processes.

ERP provides business intelligence tools like Decision Support Systems (DSS), Executive Information System (EIS), Reporting, Data Mining and Early Warning Systems (Robots) for enabling people to make better decisions and thus improve their business processes

18BENEFITS OF ERP

Business integration

Flexibility

Better Analysis planning capabilities

Use of latest technology

Better management of resources reducing the cost

Customer satisfaction increase due to shorter delivery cycle

Business operations transparency between business partners customers

19Contd

Intelligent ERP download the decision making at lower level, releasing the burden on the middle management

Due to faster processing technology SQL, management can see the information in their perspective and take different view of the business

Due to the support technologies like EDI, E-mail, office automation, paperless office is a new possibility as communication is faster and systems get connected directly

The ability to easily share data across

20

The ERP scope can be enlarged through the Internet/Intranet access, making the ERP sensitive to the latest events in the business, market technology

The ability of the users to change over from the old conventional systems to the technological based new systems

The level of acceptance of the standard business process incorporated in the system. Lower the acceptance, longer the implementation time, resulting into a loss of efficiency effectiveness of the solution

30Contd

A lack of clarity on the business requirement, the customer focus the strategy of business

ERP implementation is carried out without properly evaluating the business processes

The choice of ERP solution

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