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If you're not home when the driver arrives it may trigger a re-delivery charge so please consider using your work address as your delivery address.

Couriers won't call you

Deliveries to capital cities generally take between 1-7 business days, the average is two (i.e. Perth can be 5-7 days for larger items and 1-3 days for Air-Bags) however this is when items are not on back order and payment has cleared. Some payment methods such as Direct Deposit can take an extra 1-2 working days to clear. Delivery times are not guaranteed. If your order is urgent please let us know.

Back orders

Happen when item(s) you order were out of stock (check the stock level on the products page). Back orders increase delivery time. If the delay is expected to be over 14 days, we will contact you for instructions. Once sent, tracking information in your account allows you to contact the courier company directly for likely delivery times.

Phone Orders

You can order over the phone however we require your land line number and/or confirmation of your identity via a "proper" e-mail address such as your Australian Company's (.com.au) or Bigpond, not Yahoo, G-mail etc.