How to use iChat for Screen Sharing, etc (via ProMacNYC)

This is helpful to know. Could save some time and effort if you need to help a family member with a Mac.

iChat has proven very useful to me for doing “remote support” with clients. Using iChat one can do Screen Sharing, so not only can I “see” the screen of a clients computer, we also have audio ‘chat’ at the same time so we can get off the phone. More importantly I am able “take control” of a clients computer to do “Remote Support”. I can not only see their screen I even have “control” so I can even move their mouse, etc. as if I was there. Its pre … Read More