onboarding & training

Stakeholder buy-in is key to a successful rollout.

Our specialist team will help define the best onboarding method for your organisation. Through face-to-face training, webinars or support documentation, we can craft an experience that gains maximum buy-in from your stakeholders or user base.

1

Creating super-users

Prior to rollout, we upskill the main super-user’s within your organisation on how to manage and maintain your platform as admins. This will be conducted as a face-to-face intensive course.

2

Empowering stakeholders

Your stakeholders are crucial to make the project a success. We invite them to attend webinar and remote based training sessions ahead of launch which are designed to introduce the platform and provide a forum to deal with FAQ’s.

3

Training guides

Following completion of the platform training, users can refresh their training at any time with bespoke training manuals and video’s hosted on the platform.

4

Here to help

We want your platform to be a success! Our dedicated support team are on hand to help with any queries you may have post rollout.

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support desk

Our platform is backed up by a dedicated team of support professionals