Mrs Faux told the London Evening Standard: "It just felt like watching a horror film. It was pitch black dark, I was completely in distress and hysterical. It took such a long time to be reunited with her.

"It was terrifying. It felt like the end of the world. We were literally just running around in the Arctic wilderness thinking that something terrible had happened to my daughter.

"I had never felt like it before, it was an out of body feeling. I wouldn't wish it on anybody else.

"No other family should have to go through that, which is why we want the company to put procedures in place to make sure that it never happens again."