Noticeboard

Coronavirus (COVID-19) Update:

Due to the ever developing situation with COVID-19 we have had to change how we offer appointments.

All GP appointments will be changed to telephone appointments. Please do not attend the surgery, a clinician will call you on the day of your appointment. They will agree a plan with you for your ongoing care.

Nurse and HCA (blood tests, bp etc) will be screened before attendance to protect the health of other patients and staff. These patients will receive a phone call prior to their appointment.

Thank you for your understanding and we will continue to post regular updates.

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Face coverings

As we are slowly being able to offer more face to face appointments we are requesting that people wear a face covering when attending the surgery. This can be as simple as a scarf that ties behind the head. Please see the link to government guidance:

If you have access to the internet and can use eConsult it will help free up the phone lines for patients who do not have online access. The doctors have asked that anyone who is able to use this service to do so.

We have recently launched E-Consult, this tool allows you to fill out a quick form online to give details of any symptoms. When submitted you will get a response to your E-Consult by the end of the next working day (but usually before this).

Each phone call and eConsult will be triaged in the same way, so will give everyone the same level of care whether you use eConsult or the phone.

This service can also be used for administrative queries, as well as appointment requests and updating the doctor. You can also use this for self help advice. The phone lines are often extremely busy why not go online and use eConsult immediately and for free.

During the recent Coronavirus pandemic we have been forced to change the way we work. This has led us to change how we are going to offer appointments from now on and in the future we will request eConsults to be filled in before GP appointments.

Coronavirus (COVID-19) Update:

Due to the ever developing situation with COVID-19 we have had to change how we offer appointments. All GP appointments will be telephone appointments in the first instance. We are offering video consultations and face to face appointments in a limited number of circumstances. A clinician will decide if you need to attend the surgery.

Nurse and HCA (blood tests, bp etc) will be screened before attendance to protect the health of other patients and staff. These patients will receive a phone call prior to their appointment. We are encouraging all childhood vaccinations to continue to be given when they are due as per government guidelines. We are also encouraging people to attend for cervical screening when they are due and will be sending out reminders to patients. Please contact us if you have any queries.

Thank you for your understanding and we will continue to post regular updates.

NEW ONLINE SYSTEM OPEN!

The new system for ordering prescriptions, booking appointments and viewing your Summary Care Record is now up and running. Your login details will have changed from the old system so please drop in to the surgery to pick up the new details, if you are new to online services please bring ID. Many thanks.

Shingles Vaccine Programme

A vaccine to prevent shingles, a common, painful skin disease is available on the NHS to people in their 70s.

The shingles vaccine is given as a single injection into the upper arm. Unlike the flu jab, you'll only need to have the vaccination once and you can have it at any time of the year.

The shingles vaccine is expected to reduce your risk of getting shingles. If you do go on to have the disease, your symptoms may be milder and the illness shorter.

Shingles can be very painful and uncomfortable. Some people are left with pain lasting for years after the initial rash has healed. Shingles is also fatal for around 1 in 1,000 over-70s who develop it.

It's fine to have the shingles vaccine if you've already had shingles. The shingles vaccine works very well in people who have had shingles before and it will boost your immunity against further shingles attacks.

The surgery is currently reminding patients that are eligible for this vaccine to make an appointment with the Practice Nurse.

Social Prescribing

We now have a Social Prescriber on our team. Employed by the Primary Care Network, Dawn Baulingwill be with us on a Wednesday from 25th September to help patients access the wide range of community services that can help everyone with aspects of general health and wellbeing - things like bereavement services, respite care, healthy lifestyle services, emotional wellbeing, outdoor activities for health etc. Your GP can refer you or you can contact Dawn via the surgery or by email on: socialprescribing.pcnhbsv@nhs.net