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HOW TO PLACE AN ORDER

1. Place your order by adding to your Etsy cart, check out and payment via Paypal or credit card.

2. Send details and exact wording as you would like it to appear (date/time/location/RSVP). Please include color and paper choices. You can either send me an email to deboraparentes (at) yahoo.com or add to the “Note to Seller” portion.

3. Once payment and personalization info are received, I will email you a PDF proof within 24-48 hours. Please review the proof carefully and email back any changes that are needed.

4. After the artwork is approved, I'll send you an email with a high resolution (300dpi) final printable JPG or PDF of the final design(s). You can choose to print your invitation at home or have it done professionally.

SHIPPING

All packages are shipped via USPS Priority Mail with a tracking number provided to you. Smaller orders may ship via First Class Parcel Post.
The timeline for delivery is 2-3 business days after your item is produced. Overnight shipping is available for items in stock only.

REFUNDS AND EXCHANGES

No refund for orders where the design work has been completed and PDF proofs exchanged.

INVITATIONS & PERSONALIZED TAGS - TYPOS & RERUNS

You will receive 2-3 pdf proofs before I print your order. You are responsible for any mistakes not shared with me during the design phase. I can offer 25%-50% discount on reruns plus shipping fees. If there's an issue with the printing (stock, color or quality) I'll rerun your entire order at no extra cost.

FAVORS & DECORS - RETURNS

The shop cannot accept returns of favors or party decor unless the items were damaged during shipping or package didn't arrive in time for the event.