Taxicab Regulations LADOT regulates taxicab companies, vehicle owners, and drivers. Permission to operate taxicab service in the City of Los Angeles is approved by the Board of Taxicab Commissioners, the City Council, and the Mayor through the granting of a taxi franchise.

LADOT enforces adopted regulations to ensure that vehicles are safe and that service levels are professional. This includes confirming that drivers are licensed and vehicles insured, testing drivers, and performing safety inspections on vehicles. LADOT and the Board of Taxicab Commissioners also establish taxi rates paid by customers.

LADOT investigates alleged wrongdoing by drivers and recommends discipline for action by the Board of Taxicab Commissioners. Sustained wrongdoing can result in revocation of the company’s franchise and/or driver’s permit to operate a taxicab in the city.