IRCTC Complaint – Reservation Charges

Subject: Reservation ChargesMy Name: Viral TailorMy City: AhmedabadMy State: GUJARATMy Complaint Against: IRCTCComplaint Category:Tours & TravelsClaim Amount (Approx.): 60My Complaint Description: I have train reservation through irctc web portal on 30 july 2019 for date 19 August 2019 and it's displayed in waiting list. I have applied for reservation but on date of traveling its not confirmed.if they are not providing any seats then why they charged amount.it's totally wrong. From one person they charged 30-40 % of booking amount then their collection is too high and its froud against the people. Please look into this.