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Oklahoma Child Support Services
A division of the Oklahoma Department of Human Services
Oklahoma Employer Services Center Collaborations Oklahoma Child Support Services collaborating with Oklahoma employers
for reliable, financial security for our children.
Volume 1. Issue 5 A n e - p u b l i c a t i o n o f O C S S ’ s O k l a h o m a E m p l o y e r S e r v i c e s C e n t e r July 2013
Payroll and benefits personnel: Test your child support knowledge
Take our quick test to see how you score on a few key topics that you may encounter in working with child
support processes. Mark your answers on a sheet of paper. After you have finished, scroll down to the
bottom of the page to see the correct answers.
1. Which of these are mandatory deductions when calculating withholdings?
a Federal, state and local taxes
b Social Security taxes
c Statutory pension contributions
d all of the above
Figure 1: Table for calculating income withholdings.
Dollar Amount
Gross Pay $2,500.00
Deductions:
Federal Income Tax $312.50
State Income Tax $112.50
FICA $148.20
Medicare $32.40
Stock Option $26.40
Car Payment $300.00
IRA (voluntary) $150.00
2. In Figure 1 (right), calculate the
disposable income after mandatory
deductions, given a gross pay of
$2,500.
(Hint: do not include
voluntary deductions.)
a $1,894.40
b $1,744.40
c $2,075.00
d $1,926.80
3. When must I remit a child support payment to the Centralized Support Registry?
a the next business day following an employee’s payday
b within three days of being withheld from the employee’s pay
c within seven days of being withheld from the employee’s pay
d the last business day of each month
4. Regarding New Hire Reporting, my responsibilities as an employer include all of
the following EXCEPT:
a report all new hires and rehires within the first 20 days of employment to the
Oklahoma Employment Security Commission
b report any person, full or part-time, who receives a W-4 and performs service
for wages
c report an employee termination date to the Oklahoma Employment Security
Commission within seven days after the employee’s last day of employment
d report new hires and rehires at least twice monthly, if filing electronically
5. If a custodial parent calls you, the employer, to find out whether a child support payment
has been made, how do you handle the call?
a confirm that the payment was remitted by you and received by the OCSS Central
Case Registry and relay the information back to the parent
b direct the parent to contact the OCSS Central Case Registry
c direct the parent to contact the CARE Call Center
d none of the above
6. Oklahoma Child Support Services includes a provision for medical support in all child support orders established. By law, a
parent can be court-ordered to:
a provide health insurance, if available, through his or her employer or group health insurance plan or pay cash medical
support when insurance is not available
b pay for private health insurance premiums or reimburse the custodial person for all or a portion of these premiums
c pay an additional amount to cover ongoing medical bills or reimbursement for uninsured medical costs
d all of the above
Changes to webinar format
improve viewer experience
In pursuit of the best viewing
experience possible, the broadcast
format of future OKESC webinars is
being modified. To minimize
technical difficulties during a live
broadcast, viewers will tune in and
watch a prerecorded presentation of
the subject matter. Viewers will still be
able to ask questions about the
presented curriculum and subject
matter experts will be standing by to
answer those questions.
An OKESC webinar presented in May
incorporated the prerecorded
segment. Polling after the webinar
showed that 90 percent of survey
respondents reported that they were
“satisfied” with their webinar
experience.
Building on this success, plans are
underway to host the next webinar
in August. This event is tentatively
scheduled to cover reading
criminal background checks.
In all, the OKESC has already
hosted six webinars since
February 2012. Video from the
first four webinars is posted in the
library section at www.okesc.org.
Notably, using the new process
will also reduce the editing time to
upload video from future webinars
to the OKESC website.
Reporting a termination
When reporting an employee
termination (regarding Oklahoma
Child Support cases) to
OCSS.Contact.ESC@okdhs.org,
please include the following
information:
• Company name/FEIN
• Full name of the employee
• Social Security number
or case number
• Date of separation
• Last known address
• Last known phone number
Processing a stop payment
Employers are urged to notify
the OKESC before issuing a stop
payment on a check through their
bank. Please contact the OKESC
first to determine whether the
payment has already been
received by OCSS.
Once a stop payment is processed
through the employer’s bank, there
is no way for OCSS to intercept it.
Handling employee inquiries
about Child Support
Chances are, at some point, an
employer will be confronted by an
employee who insists that he/she does
not owe child support or that the child
support obligation has been paid in full.
By law, employers
are required to remit
payments on any
income withholding
order or national
medical support
notice that is
received.
In resolving the
matter, direct the
employee to contact
the OCSS CARE Call Center at
405-522-2273 in the Oklahoma City
metropolitan area or 800-522-2922.
Questions about Child Support?
The OCSS Employer Handbook is
available online at www.okesc.org.
Click on these helpful hyperlinks to
the desired section:
• Introduction
• Quick Guides
• New Hire Reporting
• Income Withholding Orders
• Health Insurance and Cash Medical
• Child Support Payment Issues
• Reporting Employment Terminations
• NACHA Guidelines
• Contact Information
• Forms
• Frequently Asked Questions
• Glossary
• Index
Answers: Test Your Child Support Knowledge
1. d; 2. a; 3. c; 4. c; 5. c; 6. d. How did you do? To learn more about the topics covered, click
on these hyperlinks to training videos on the OKESC website:
New Hire Reporting
Calculating Withholdings
Health Insurance & Cash Medical Support Overview
Questions? Contact our friendly employer service representatives at 866-553-2368.
Oklahoma Child Support Services
A division of the Oklahoma Department of Human Services
Employer Services Center
Oklahoma Employer Services Center partners with
businesses as a resource and provides assistance with
processes involving child support services.
www.okesc.org
For questions about processing documents, call
866-553-2368 or 405-325-9190 (OKC) or email
us at OCSS.Contact.ESC@okdhs.org.
Collaborations is a bimonthly e-publication of the
OKESC. For questions, feedback and content
suggestions, or to opt out of receiving e-publications,
please contact d.collins@ou.edu.
S13058 OKDHS Issued 06/24/13
This publication is authorized by Oklahoma Department of Human Services Director Ed Lake in accordance with state and federal regulations.
Copies have not been printed but are available online at www.okdhs.org/library. An electronic copy has been deposited with the
Publications Clearinghouse of the Oklahoma Department of Libraries.

Oklahoma Child Support Services
A division of the Oklahoma Department of Human Services
Oklahoma Employer Services Center Collaborations Oklahoma Child Support Services collaborating with Oklahoma employers
for reliable, financial security for our children.
Volume 1. Issue 5 A n e - p u b l i c a t i o n o f O C S S ’ s O k l a h o m a E m p l o y e r S e r v i c e s C e n t e r July 2013
Payroll and benefits personnel: Test your child support knowledge
Take our quick test to see how you score on a few key topics that you may encounter in working with child
support processes. Mark your answers on a sheet of paper. After you have finished, scroll down to the
bottom of the page to see the correct answers.
1. Which of these are mandatory deductions when calculating withholdings?
a Federal, state and local taxes
b Social Security taxes
c Statutory pension contributions
d all of the above
Figure 1: Table for calculating income withholdings.
Dollar Amount
Gross Pay $2,500.00
Deductions:
Federal Income Tax $312.50
State Income Tax $112.50
FICA $148.20
Medicare $32.40
Stock Option $26.40
Car Payment $300.00
IRA (voluntary) $150.00
2. In Figure 1 (right), calculate the
disposable income after mandatory
deductions, given a gross pay of
$2,500.
(Hint: do not include
voluntary deductions.)
a $1,894.40
b $1,744.40
c $2,075.00
d $1,926.80
3. When must I remit a child support payment to the Centralized Support Registry?
a the next business day following an employee’s payday
b within three days of being withheld from the employee’s pay
c within seven days of being withheld from the employee’s pay
d the last business day of each month
4. Regarding New Hire Reporting, my responsibilities as an employer include all of
the following EXCEPT:
a report all new hires and rehires within the first 20 days of employment to the
Oklahoma Employment Security Commission
b report any person, full or part-time, who receives a W-4 and performs service
for wages
c report an employee termination date to the Oklahoma Employment Security
Commission within seven days after the employee’s last day of employment
d report new hires and rehires at least twice monthly, if filing electronically
5. If a custodial parent calls you, the employer, to find out whether a child support payment
has been made, how do you handle the call?
a confirm that the payment was remitted by you and received by the OCSS Central
Case Registry and relay the information back to the parent
b direct the parent to contact the OCSS Central Case Registry
c direct the parent to contact the CARE Call Center
d none of the above
6. Oklahoma Child Support Services includes a provision for medical support in all child support orders established. By law, a
parent can be court-ordered to:
a provide health insurance, if available, through his or her employer or group health insurance plan or pay cash medical
support when insurance is not available
b pay for private health insurance premiums or reimburse the custodial person for all or a portion of these premiums
c pay an additional amount to cover ongoing medical bills or reimbursement for uninsured medical costs
d all of the above
Changes to webinar format
improve viewer experience
In pursuit of the best viewing
experience possible, the broadcast
format of future OKESC webinars is
being modified. To minimize
technical difficulties during a live
broadcast, viewers will tune in and
watch a prerecorded presentation of
the subject matter. Viewers will still be
able to ask questions about the
presented curriculum and subject
matter experts will be standing by to
answer those questions.
An OKESC webinar presented in May
incorporated the prerecorded
segment. Polling after the webinar
showed that 90 percent of survey
respondents reported that they were
“satisfied” with their webinar
experience.
Building on this success, plans are
underway to host the next webinar
in August. This event is tentatively
scheduled to cover reading
criminal background checks.
In all, the OKESC has already
hosted six webinars since
February 2012. Video from the
first four webinars is posted in the
library section at www.okesc.org.
Notably, using the new process
will also reduce the editing time to
upload video from future webinars
to the OKESC website.
Reporting a termination
When reporting an employee
termination (regarding Oklahoma
Child Support cases) to
OCSS.Contact.ESC@okdhs.org,
please include the following
information:
• Company name/FEIN
• Full name of the employee
• Social Security number
or case number
• Date of separation
• Last known address
• Last known phone number
Processing a stop payment
Employers are urged to notify
the OKESC before issuing a stop
payment on a check through their
bank. Please contact the OKESC
first to determine whether the
payment has already been
received by OCSS.
Once a stop payment is processed
through the employer’s bank, there
is no way for OCSS to intercept it.
Handling employee inquiries
about Child Support
Chances are, at some point, an
employer will be confronted by an
employee who insists that he/she does
not owe child support or that the child
support obligation has been paid in full.
By law, employers
are required to remit
payments on any
income withholding
order or national
medical support
notice that is
received.
In resolving the
matter, direct the
employee to contact
the OCSS CARE Call Center at
405-522-2273 in the Oklahoma City
metropolitan area or 800-522-2922.
Questions about Child Support?
The OCSS Employer Handbook is
available online at www.okesc.org.
Click on these helpful hyperlinks to
the desired section:
• Introduction
• Quick Guides
• New Hire Reporting
• Income Withholding Orders
• Health Insurance and Cash Medical
• Child Support Payment Issues
• Reporting Employment Terminations
• NACHA Guidelines
• Contact Information
• Forms
• Frequently Asked Questions
• Glossary
• Index
Answers: Test Your Child Support Knowledge
1. d; 2. a; 3. c; 4. c; 5. c; 6. d. How did you do? To learn more about the topics covered, click
on these hyperlinks to training videos on the OKESC website:
New Hire Reporting
Calculating Withholdings
Health Insurance & Cash Medical Support Overview
Questions? Contact our friendly employer service representatives at 866-553-2368.
Oklahoma Child Support Services
A division of the Oklahoma Department of Human Services
Employer Services Center
Oklahoma Employer Services Center partners with
businesses as a resource and provides assistance with
processes involving child support services.
www.okesc.org
For questions about processing documents, call
866-553-2368 or 405-325-9190 (OKC) or email
us at OCSS.Contact.ESC@okdhs.org.
Collaborations is a bimonthly e-publication of the
OKESC. For questions, feedback and content
suggestions, or to opt out of receiving e-publications,
please contact d.collins@ou.edu.
S13058 OKDHS Issued 06/24/13
This publication is authorized by Oklahoma Department of Human Services Director Ed Lake in accordance with state and federal regulations.
Copies have not been printed but are available online at www.okdhs.org/library. An electronic copy has been deposited with the
Publications Clearinghouse of the Oklahoma Department of Libraries.