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"Windows Home Premium SP1" -- Which version of Windows do you have? 7? 8.1? XP?

I have a Canon printer. It refuses to print in Windows 7, unless I reinstall the printer software. It will then work for a few minutes, and then I can't print to it anymore.

However, I never have any problem printing to it from my Windows 8.1 laptop.

I can print to it without a problem in Linux Mint. However, if I open the printer status window and look at the messages, I find that when Linux first sends the print job, a message is displayed that the printer is offline. But Linux keeps trying, and momentarily after that message is displayed, it prints without issue.

In short, I think there is a problem with Canon printers showing that they are offline. (Maybe they are offline momentarily.) In my experience, Windows 7 is unable to overcome this error; but Windows 8.1 and Linux Mint are able to overcome it.

I rarely run Windows 7; but some things I plan to try include:

Installing an older version of the printer software.

Installing a newer version of the printer software.

Installing either the Vista version or the Windows 8.1 version of the printer software.

Try some of those things; in my experience, you may in fact solve the problem by performing one of these tasks.

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