“Switzerland B2C E-Commerce report 2012” 2011, more than three-quarters of the Swiss population 14-59 years of age used the Internet regularly, more than half of them for online shopping. While the majority of online retailers could increase revenue in 2011. Increasingly penetrate well foreign providers in the Swiss online market. E-Commerce and mobile shopping with sales growth of B2C online sales growth was in the year 2011 at a low double-digit percentage range. 2012 about online trading will be 10% of the retail sales which is considerably more than in Italy, but less than in the UK. The total number of Internet users in the Switzerland rises as slowly but steadily as their percentage of the population. The growth rate is not very high.

Ensures sales growth in Switzerland the growing popularity of mobile shopping, with the popularity of mobile Internet sites more and more increasing in comparison to apps. The international competition on the Swiss online market has increased in the year 2012. The low language barrier attracting mainly German provider. About four-fifths of the Swiss online shops have to increase their sales in 2011. “” The best-selling online products come from the categories of travel and hotels “, books and magazines” clothes”and digital media”. The customer service was improved: over two-thirds of online retailers offer at least three payment methods. Ricardo.ch in favor at the front of the marketplace Ricardo.ch and the electronics retailer Digitec.ch could 2011 in Switzerland to achieve high sales.

Also in terms of the popularity of Ricardo in the customer’s favor was right up front, here however followed by Amazon. From airlines Swiss.com and the railway shop Sbb.ch leader were also in the area of travel online stores. More successful online stores in the Switzerland of coffee vendors are Nespresso.ch, as well as the online supermarket LeShop.ch. As the market research firm yStats.com in the “Switzerland B2C E-Commerce report 2012” reported the total number of Internet users, as well as the importance of the Mobile e-commerce in the Switzerland in the future grow. For more information about the report, see: ystats.com/en/reports/preview.php?reportId=1003 press contact: yStats.com GmbH & co. KG Behringstrasse 28a, D-22765 Hamburg phone: + 49 (0) 40-39 90 68 50 fax: + 49 (0) 40-39 90 68 51 E-Mail: Internet: Twitter: ystats LinkedIn: company/ystats Facebook: ystats about yStats.com since 2005 researched yStats.com current, objective and requirement-oriented market and competitive intelligence for executives from different industries. The Hamburg-based company with an international orientation focuses on the secondary market research. yStats.com offers both market – and competition reports as well as customized research services. Customers include leading companies in the areas of B2C E-Commerce, electronic payment systems, mail order and direct marketing, logistics, as well as banks and management consultancies.

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