Shipping & Returns

Payments Options

We accept Visa, Mastercard, and Discover. You can pay through our secure direct checkout or through PayPal.

Shipping

Orders are shipped via UPS Ground. However, if the order is large enough to put on a pallet (typically this would mean over 100 dozen) we will contact you to set up a truckload/LTL shipment. See UPS delivery map below for estimated delivery times:

Disclaimer for Incorrect Shipping Info

Customers are responsible for providing a correct shipping address. If you give us an undeliverable shipping address and your order is sent back to us, shipping charges are non-refundable. Additionally, you will be responsible for payment of any additional shipping charges to have your order resent to you.

Canada Customers

Please note that we no longer ship to Canada.

Returns

For any reason, any item can be returned to The Adair Group within 30 days of the original purchase date. All items must be new, unused and in original packaging. We cannot accept returns on decorated or washed garments under any circumstances. A full refund minus shipping charges will be issued as long as you meet our return policy requirements.

No merchandise will be accepted without a return authorization. Please call 1-800-537-4232 or email us at info@theadairgroup.com with the subject line "Return Authorization" to receive a return authorization number. Please be sure to include the following information:

1. Name2. Order #3. Items Returning4. Reason for return

All return shipping costs must be prepaid by the party returning the merchandise.

Refund MethodOnce we receive the returned item(s),our returns department will process the return within 3 business days. At this time, a refund will be applied to the customer's original method of payment (i.e. PayPal, Visa, MasterCard or Discover). Once the refund is applied, it typically takes 2-3 business days for the credit to appear on the customer's statement.

Claims for Defective or Incorrect Merchandise

If there is a problem with your order, please contact a customer service representative within 30 days of the original order date. While we do everything within our power to ensure that you receive the product(s) you ordered in the condition you expect, sometimes mistakes and accidents happen. We will do our best to ensure that the issue is resolved to your satisfaction. A return shipping label will be emailed to you and replacements will be shipped at no additional cost. Or if you prefer, a refund will be issued.

Restocking Fee

We do not charge a restocking fee for returned merchandise.

Pricing

Prices are subject to change without any notice.

Minimums

There is currently no dollar amount minimum per order. Some items must be purchased by the dozen.

About The Adair Group

The Adair Group is a family owned business. We have been selling wholesale t-shirts in Atlanta and throughout the country for over 50 years. We strive to offer quality products at the absolute LOWEST prices in the industry.

I am a teacher at an elementary school. we needed shirts for an art project for the kids. Our school has a tight budget so price was key. Adair provided us over 200 shirts at the best price I could find. Kids are so excited and we will send pictures soon. ...