dittybopper:belhade: She'll be fired. Restaurants and stores always insist that you never, ever take on a robber yourself; let them take what they want and then call the police. They're insured against that kind of thing and don't want to risk elevating violence. She went against s.o.p.

It's *PRECISELY* that sort of attitude that encourages robbery, and in fact that makes robbing places like that somewhat lucrative.

As I read the article, he was trying to climb in the drive-thru window. At that point, all bets are off. She had every right to defend herself, and DD has no business telling her she can't. She obviously felt threatened.

Dunkin' Donuts would have a PR nightmare on its hands if it fired her.

belhade:She'll be fired. Restaurants and stores always insist that you never, ever take on a robber yourself; let them take what they want and then call the police. They're insured against that kind of thing and don't want to risk elevating violence. She went against s.o.p.

I'm pretty sure that usually applies for non-violent attackers. When a dude starts climbing through the drive-thru window at you, it's safe to assume he doesn't have your best interests in mind.