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Dissappointed this trip - Review of Garden View Resort

Dissappointed this trip

This would be probably my last stay here. Been staying here for years and the last 4 visits the place has declined more and more and all to do with the 6 storey construction happening in your face> Reception is make shift at best and again to enter and exit is very dangerous. You have to walk next to a 6 storey scaffold unprotected as they work above you, we saw on 2 occasions pieces of timber fall where people have to walk.The old Garden View is still there very pleasant rooms clean staff still friendly under trying conditions for them as well. We did have a couple of power outs and tv was on and off. The noise still there, the rats still there but keep to themselves ha haI am very surprised that with all the inconvienience that the rates have not been lowered to suit. Unfortunately i couldn't recommend this hotel sorry Garden View but I think your time has come.More

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Room Tip: Rooms at the back the quietest and bring your own hard hat

Stayed: June 2017, travelled with friends

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Ask David G about Garden View Resort

1 Thank David G

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

So sad to see what was once a beautiful tranquil resort be turned into another standard multi story apartment block. The old style villas are unfortunately the only remaining positive about the place. The beach is close and location is fantastic however the construction is annoying, messy and loud. Three brothers bungalows and Balisani Padma are located very close and are much nicer to stay at for the same price. My family have stayed at Garden View since the early 90's and its heartbreaking to see it the way it is currently.

Room Tip: The rooms at the rear are quieter, but the rooms at the front get wifi.

Stayed: December 2016, travelled with family

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Ask Ashlee S about Garden View Resort

2 Thank Ashlee S

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Arrived in group, all rooms supposed to be arranged, it was chaos. Some upstairs who for mobility reasons specifically requested ground floor. Also twin rooms or queen bed rooms also chaotic. The management were unhelpful to say the least. I can honestly say worst place ever stayed in all my years of travelling. There is ongoing construction with makeshift stairs and ramps (also unsafe), walking up several times to breakfast had flying pieces of concrete nearly hit me. They worked 7 days a week, so noise ongoing from 8am until around 8pm. No cognisance taken of this by management. If had not been with group of prearranged friends that all booked, would have demanded my money back, and moved. This hotel should not be open as unsafe! On a more positive note breakfast and swim up bar staff lovely. However as due to construction ongoing they use the Y Sports Bar for breakfast, and you don't want about 10 TVs blasting out 8-10am, too loud even to have a conversation!To boot when checking out the Manager even had the cheek to ask why I was paying by card, when he was at same time looking into my purse saying I could pay in cash for my extras bill. He also did not produce them so had to ask! Never will ever go there again. Also slippery steps outside rooms, which for so called "deluxe poolside room" seen more interesting powder rooms. Totally basic. Not even hairdryer in room. I also think once construction finished it will be a nightmare as no lifts planned. I have never written such a bad review but feel warranted to warn others. There are much better options nearby. Plus what made it worse was the management literally did not care about the inconvenience their guests were experiencing. Sad.

Stayed: April 2017, travelled with friends

Ask Lydia S about Garden View Resort

4 Thank Lydia S

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Staff are rude. Place is a construction site.DO NOTSTAY HERE. They are theifs. The pool bar gave me a $70 bill for drinks when I was not there that day. Then when I explained to manager it wasn't my signature they threatened to call police. CRIMINALS

Stayed: March 2017

Ask Michael C about Garden View Resort

6 Thank Michael C

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

The hotel was under major renovations we were not aware of. The pool area is tiny and not much of a garden either despite the name. The room was big but shabby and in need of renovation. The restaurant was a loud sports bar with lots of big screens, and for live entertainment there was live dwarf boxing!! The food was mediocre. The beach was filthy albeit not the locals fault as gash came in from the sea and it is a constant battle to be rid of it. In all we were not impressed with the hotel or Bali. The staff and folks are generally really nice, but we were constantly harassed to buy the usual tat! I will not be back again for sure.

Stayed: January 2017, travelled as a couple

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Ask cookie1242 about Garden View Resort

3 Thank cookie1242

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

This used to be a lovely garden villa style hotel. As with other reviewers our taxi driver couldn't find it. The front had been wiped out and replaced by a construction site for a future standard multi story hotel surrounding a pool.Dust, noise and a lack of privacy for at least a year and the loss of a charming resort. We stayed the night and looked up alternatives in the morning. We moved to The Sun Hotel and Resort for the remaining 3 nights for less cost and had a great time. Thank goodness for internet.There were some good points. the staff didn't argue with our cancellation and were friendly and helpful. The room we had was one of the old villas at the back of the property which although well worn was comfortable and quiet.We spoke to guests who stayed on. It seems that you can get a room for $15 a night and if you keep away for the daylight hours it is bearable. We are too old for that. There is no common area, no proper guest services, no breakfast service, Give it a miss unless you find the YHA too expensive.

Room Tip: An old villa at the rear of the property

Stayed: February 2017, travelled as a couple

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Ask Graeme L about Garden View Resort

4 Thank Graeme L

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC