Superior Room

One Double Bedor

Two Single Beds

Settle onto the pillowtop bed with premium bedding and a down blanket for a good night's rest. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch plasma TV is offered for your entertainment. You can request an in-room massage. A minibar (stocked with some free items), a minibar, and a minibar are supplied. The private bathroom has a jetted bathtub with a rainfall showerhead, as well as slippers and designer toiletries. Air conditioning, air conditioning, and complimentary bottled water are among the conveniences offered. This room is Non-Smoking.

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Deluxe Room

One Double Bedor

Two Single Beds

This room overlooks the city. Settle onto the pillowtop bed with premium bedding and a down blanket for a good night's rest. The private bathroom has a jetted bathtub with a rainfall showerhead, as well as slippers and designer toiletries. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch plasma TV is offered for your entertainment. You can request an in-room massage. A minibar (stocked with some free items), a minibar, and a minibar are supplied. Rollaway/extra beds, air conditioning, and air conditioning are among the conveniences offered. This room is Non-Smoking.

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Executive Room

One King Bedor

Two Single Beds

This room opens to a balcony, great for kicking back and taking in city views. Settle onto the pillowtop bed with premium bedding and a down blanket for a good night's rest. The private bathroom has a jetted bathtub with a rainfall showerhead, as well as slippers and designer toiletries. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TV is offered for your entertainment. You can request an in-room massage. A minibar (stocked with some free items), a minibar, and a minibar are supplied. Rollaway/extra beds, air conditioning, and air conditioning are among the conveniences offered. This room is Non-Smoking.

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Family Room

Two Double Bedsor

Three Single Beds

This room overlooks the city. Settle onto the pillowtop bed with premium bedding and a down blanket for a good night's rest. The private bathroom has a jetted bathtub with a rainfall showerhead, as well as slippers and designer toiletries. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TV is offered for your entertainment. You can request an in-room massage. A minibar (stocked with some free items), a minibar, and a minibar are supplied. Rollaway/extra beds, air conditioning, and air conditioning are among the conveniences offered. This room is Non-Smoking.

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Golden Cyclo Hotel

25-27 Ngo Tram. Hoan Kiem District,
Hanoi,
Vietnam10000

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Golden Cyclo HotelGood value, easy location

Alice H
from London, United Kingdom

Submitted on 06-05-2016

This place was clean and easy location. Hasn't really got a huge amount of charm, and having the same music constantly on repeat in the breakfast area gets pretty old, but I tried a few places in the area and found a fair few similar options. This is certainly good value though and the room was comfortable enough.

Golden Cyclo HotelGreat location

Louise P
from

Submitted on 10-05-2016

A very warm welcome from the staff when we arrived made it a wonderful start to our stay. The rooms we has was perhaps slightly tired, the hot water was a little hit and miss but other than that I could not fault it. The hotel itself is located in the Old Quarter of Hanoi so its easy to get around on foot to near by places. There are a wealth of wonderful restaurants near by.

Golden Cyclo HotelAwesome

Leighellis
from Ho Chi Minh City, Vietnam

Submitted on 14-05-2016

Our experience here has been fantastic so far, we have been here for a week with 5 days left. Hotel is great, comfortable and clean. The staff are amazing and go out of their way to help you, they have provided everything we need from tour bookings, love cal places of interest and general help....we are very happy here !!

Golden Cyclo HotelGreat Hotel, Reasonably Priced, Fantastic Staff

MarkSanj7
from London, United Kingdom

Submitted on 15-05-2016

First time in Vietnam; The staff was very helpful, taking their time to show us the key spots to visit. The Hotel itself was very clean and well kept. Rooms were spacious and comfortable. It is situated in the heart of the old quarter of Hanoi, which is perfect walking distance to all the tourist sites. Will defiantly re-visit again, since we mastered the roads! Hanoi Traffic is mad!

Golden Cyclo HotelAmazing experience

Anh D
from

Submitted on 25-05-2016

Amazing experience. Hotel room was very nice and clean. Service staffs were very polite and helpful. Buffet was good. Price was reasonable as for a 4 stars hotel. I'd definitely recommend this hotel if you travel in Ha Noi. Overall very cool and satisfying

Golden Cyclo HotelNovelty experience!

pouliottec
from Groningen, The Netherlands

Submitted on 17-06-2016

The hotel is very clean and nice. Brought me the feeling of staying at home instead of somewhere else. Receptionist is very friendly showing us all must-visited places and also warning us about what would happen on street. Would definitely visit this place again when I have chance but hopefully I can be master of walking pass the street at that time. Motorbikes are everywhere and you don't know where to go. Watch out!

Golden Cyclo HotelSuperb!

corlettebeau
from Sydney, Australia

Submitted on 22-06-2016

First impression of Hanoi was the extreme amount of heat so we‚??re not expecting too much of where we would stay. Had to change our minds when we arrived. Aircons works fine all over the place. Wifi free and no problem during the stay. Helpful staffs and tasty breakfast buffet made our days.

Golden Cyclo HotelGood food, quiet and peaceful

cranstonj
from Toronto, Canada

Submitted on 26-06-2016

There are 2 vegetarians in my family and we were told that it is hard to find vegetarians food in Hanoi. This hotel had them all. Spring rolls, noodles, tofu, salad. All were very well-cooked and tasty. The staffs were handling us with care and polite. We will come back to this little gem if we have the chance to.

Golden Cyclo HotelEconomical and high class!

Jason W
from

Submitted on 29-06-2016

I recently spent 18 nights at the Golden Cyclo and loved it! The people who work there are extremely nice and helpful and they took great care of me and my group! The breakfast was awesome as well! The beds were soft and comfortable, which isn't always a given in Asia.

Golden Cyclo HotelLovely!

larce32
from Vancouver, Canada

Submitted on 01-07-2016

We reached the hotel quite late at night after a long flight and all we needed was a good shower and sleep. We were welcomed with a smile from the receptionist and were invited to fruit plate and juice while waiting for the check in procedures. Hanoi was super hot but the air conditioner system was excellent. The receptionist quickly finished the paper and we were checked into the room after 5 minutes!The room was spacious, comfortable and very clean, the buffet breakfast had a variety of choice...
We reached the hotel quite late at night after a long flight and all we needed was a good shower and sleep. We were welcomed with a smile from the receptionist and were invited to fruit plate and juice while waiting for the check in procedures. Hanoi was super hot but the air conditioner system was excellent. The receptionist quickly finished the paper and we were checked into the room after 5 minutes!The room was spacious, comfortable and very clean, the buffet breakfast had a variety of choices. This is a great choice when you are in Hanoi!
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Golden Cyclo HotelGood Hotel in Old Quarter

tillie1001
from Durban, South Africa

Submitted on 04-07-2016

A good location for this hotel in the Old Quarter, slightly quiter than some of the other locations, but still convenient to get around. It's a short walk to the Hoan Keim lake. Staff are friendly and really helpful in sorting out my transit to Halong Bay. We upgraded to premium at a reasonable cost which was spacious with a balcony.

Golden Cyclo HotelA beautiful place to stay.

eloisehoughton
from Maidstone, United Kingdom

Submitted on 07-07-2016

We enjoyed everything with Hanoi Golden Cyclo hotel. The room was elegant design and fresh atmospheric. The staff was very eager and happy to help us, they always keep a bright smile. The breakfast was various and delicious. Also location of Ha noi Golden Cyclo is good ideal to visit the old center of Ha Noi.

Golden Cyclo HotelA great destination.

tianjiaodou
from Singapore, Singapore

Submitted on 09-07-2016

We loved Golden Cyclo hotel so much. We were greeted at the airport by driver of hotel, althought our flight was late near two hours. Check-in was so fast as a breath. We had a luxury room, it was more beatiful than described on the hotel's website. Full amenities in room, we feel like at home. We wil be back soon.

Golden Cyclo HotelAbsolutely satisfied.

eowild86
from Melbourne, Australia

Submitted on 13-07-2016

Golden Cyclo hotel was located just at the old quarter of Hanoi and we were so lucky to have a beautiful room with nice city view. Service was gracious and breakfast was nutritious. Absolutely satisfied, best experience in Hanoi. Strongly recommend to everybody.

Golden Cyclo HotelGreat hotel.

murphyfreya
from New York City, New York

Submitted on 15-07-2016

Our flight changed so we arrived at hotel in the early morning, the hotel was offered a special promotion to check in to my room immediately, what luck, because we had children and they were so tired. The room was quite large with twin double beds and a really big bathroom. The staffs were very approachable, polite and helpful with maps and information about discover Hanoi.

Golden Cyclo HotelGem in the heart of Hanoi

Gabh√°n O
from

Submitted on 16-07-2016

A gem in the heart of Hanoi. Excellent service with superb staff. The staff helped us get currency when we needed it and showed us where to get supplies when Qatar lost our bags. The room was spacious enough for a couple and the location is excellent. Only 10 minutes walk from good restaurants and sights. I loved it!

Golden Cyclo HotelCharming Service at its best

Ed G
from Guangzhou, China

Submitted on 18-07-2016

A good value hotel with good if rather basic facilities (no pool etc.). The location is great for getting around Hanoi by foot.
I travel extensely but rarely write reviews unless the place is horrible.
However, this place is not horrible.
In South-East Asia you expect good service with a smile. This hotel is exceptional.
Very friendly, without being obsequious, charming of course and no question was too much trouble. The English is god enough to make jokes with them. One thing I liked is tha...
A good value hotel with good if rather basic facilities (no pool etc.). The location is great for getting around Hanoi by foot.
I travel extensely but rarely write reviews unless the place is horrible.
However, this place is not horrible.
In South-East Asia you expect good service with a smile. This hotel is exceptional.
Very friendly, without being obsequious, charming of course and no question was too much trouble. The English is god enough to make jokes with them. One thing I liked is that they said "I don't know." On one such occassion - there was only one - when we returned three hours later a different lady from the one we had asked answered the question. She had overheard our conversation and looked up the answer.
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Golden Cyclo HotelPleasant hotel

georgedhanna7
from

Submitted on 19-07-2016

My family stayed at Golden Cyclo hotel in Hanoi for 2 nights.
Their service was perfect
We booked a family room, and it was really nice and spacious, even their staff set up an extra bed for my son because he wanted his own space.
Breakfast was really stunning, lots of choice available such as salad, cake, noodle, fruit juice, cereals, milk and many dishes of Vietnamese but we didn't remember.
2 nights was so short but we loved the hotel and felt like home. We hope to opportunity come back aga...
My family stayed at Golden Cyclo hotel in Hanoi for 2 nights.
Their service was perfect
We booked a family room, and it was really nice and spacious, even their staff set up an extra bed for my son because he wanted his own space.
Breakfast was really stunning, lots of choice available such as salad, cake, noodle, fruit juice, cereals, milk and many dishes of Vietnamese but we didn't remember.
2 nights was so short but we loved the hotel and felt like home. We hope to opportunity come back again.
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Golden Cyclo HotelLove staying in this hotel

nsong06
from Seoul, South Korea

Submitted on 21-07-2016

I like the way that this hotel delivers their services and decorate. Everything is designed toward Hanoi traits. This fact is showed in pictures they have, foods they offer and the album they put on table. Definitely a good choice to enjoy your time in Hanoi.

Golden Cyclo HotelAverage rooms but Amazing service!

Anonymous Guest
from

Submitted on 22-07-2016

To be fair when we arrived we were astound by the ambience and the rooms and were not happy, so we paid additionally to upgrade. The service however was profound and exceeded expectations, with each member going above and beyond to help in all means.

Golden Cyclo HotelA graceful hotel

baekseunghoon7
from Seoul, South Korea

Submitted on 24-07-2016

We was impressed by how lovely the staffs in this hotel were. Female staffs were shinning in the Vietnamese green traditional dress with sweet smile always on their faces. Additionally, even working in a sophisticated dress, they didn‚??t not hesitate to help customers with big luggage, which we really appreciated. The way they delivered their service was very professional but lovely not as pushy and rude as staffs we ever met in Hanoi. A nice Hanoian hotel.

Golden Cyclo HotelA hospitable hotel

charlesb992016
from Leiria District, Portugal

Submitted on 25-07-2016

The way this hotel welcome their customers was very lovely. I was served with cold towel, fruits and fresh fruit juice. Luckily, I got talk with the head manager of the hotel. She was enthusiastically inviting me to try Vietnamese filter coffee and even showing me how to make it properly. The coffee tasted so good that I decided to buy that filter and Vietnamese coffee to make it at home

Golden Cyclo HotelA great buffet breakfast

kristianawechsler29
from Frankfurt, Germany

Submitted on 26-07-2016

We are a couple, very picky with foods. Surprisingly, I did not have any trouble with choosing foods for breakfast in our hotel in Hanoi. So many things to choose and their taste I think were modified to match with western‚??s appetize. The staffs were dedicated to introduce foods and even explain how they cooked them with Vietnamese foods. Moreover, the breakfast was set up with good music for morning, which showed how much this hotel care for their service.

Golden Cyclo HotelA friendly hotel

claudiasouef
from Sydney, Australia

Submitted on 27-07-2016

It was the first trip of our family 6 people to Vietnam. We got a good deal for a family hotel room in this hotel from a booking site. The room was much nicer than we expected: large enough for kids to place, wooden floor and city view. We had our first Vietnamese meal in the hotel‚??s restaurant. Since we knew nothing about Vietnamese cuisine, the waitress suggested us some special foods. However, what made us impressed about this hotel was that they even cared to adjust foods for kids, what ki...
It was the first trip of our family 6 people to Vietnam. We got a good deal for a family hotel room in this hotel from a booking site. The room was much nicer than we expected: large enough for kids to place, wooden floor and city view. We had our first Vietnamese meal in the hotel‚??s restaurant. Since we knew nothing about Vietnamese cuisine, the waitress suggested us some special foods. However, what made us impressed about this hotel was that they even cared to adjust foods for kids, what kind of foods kids should not have, helped to walk kids to the toilet and gave them free fresh fruit juice. Therefore, we recommend this hotel for family traveling caused favors are always available in this hotel.
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Golden Cyclo HotelWonderful location, beautiful staff

JediJan
from Christchurch, New Zealand

Submitted on 27-07-2016

Can't speak highly enough about our stay at the Golden Cyclo. The hotel was beautiful and modern - clean, comfortable and located well -with easy access to the lake and drinking and dining establishments. But the best thing about the hotel is the helpful and friendly staff - the receptionists can't do enough to ensure you enjoy your stay. Can't wait to go back!

Golden Cyclo HotelOutstanding

jieunhyeon95
from Seongnam, South Korea

Submitted on 28-07-2016

As you expect a swimming with your hotel in the French old quarters, you will have to pay a lot. Therefore, I better pick-up a nice one at a good price. Then this hotel did fulfill my satisfaction. What more you can expect while traveling in Hanoi apart from a nice accommodation, helpful locals, good foods and an interesting exploration. I had all of those at a very good price in this hotel that highlights my trip to Hanoi.

Golden Cyclo HotelA gorgeous hotel

collinsjoseph37
from Vancouver, Canada

Submitted on 28-07-2016

The hotel has a nice restaurant and bar, we can have foods and drinks anytime during the day either at the restaurant or on the balcony of our room. We also could enjoy ‚??Happy hour‚?? from 3pm to 5pm with the flavor tea, coffee and fruits. Everyone was so helpful even sometimes we asked for additional things late. We would definitely stay here again.

Golden Cyclo HotelAwesome

georgeduffy69
from Toronto, Canada

Submitted on 29-07-2016

we were looking for some tours to Sapa and Ha Long Bay. However, the price varied significantly among travel agency, even the cruises looked quite similar. Luckily, we randomly noticed the paper of tour that the receptionist gave us. Then I asked them for more details. They showed us the catalogues of those tours. Although the cruise and everything looked gorgeous, the price they offered was really high. That was only my consideration. Surprisingly, they lovely gave us a nearly halved price beca...
we were looking for some tours to Sapa and Ha Long Bay. However, the price varied significantly among travel agency, even the cruises looked quite similar. Luckily, we randomly noticed the paper of tour that the receptionist gave us. Then I asked them for more details. They showed us the catalogues of those tours. Although the cruise and everything looked gorgeous, the price they offered was really high. That was only my consideration. Surprisingly, they lovely gave us a nearly halved price because of the summer promotion with everything included. Finally, we had an amazing tour on 5 star-cruise at a very affordable price. Really appreciated the effort of hotel we were staying with.
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Golden Cyclo HotelGreat hotel for a good price

Steel E
from

Submitted on 29-07-2016

Had an excellent stay at this hotel - all from the start with the booking. We got an email from the hotel right after booking, where they welcomed us, and asked us to please contact them for further assistance. We booked airport transport through the hotel, and we were met at the airport with an sign. The greeting at the hotell was fantastic and service minded, and they spoke great english. The breakfast had a good selection of food. All in all this hotell is a barging for what you get. Thank yo...
Had an excellent stay at this hotel - all from the start with the booking. We got an email from the hotel right after booking, where they welcomed us, and asked us to please contact them for further assistance. We booked airport transport through the hotel, and we were met at the airport with an sign. The greeting at the hotell was fantastic and service minded, and they spoke great english. The breakfast had a good selection of food. All in all this hotell is a barging for what you get. Thank you to much for making our stay perfect.
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Golden Cyclo HotelThe most caring staff

bonnevillefrance
from Zurich, Switzerland

Submitted on 30-07-2016

We booked a taxi in the hotel to go to a meeting. The taxi seemed to be late a bit. We told the staff that it was fine because it was 2 hours to the meeting, but the staff got resentful about the taxi, kept reminding them and even went out look for that taxi without minding about the super strong sunlight. As soon as the taxi arrived, the staff walked ahead to open the door and carefully told the driver where to drop us off. That made us feel fully cared.

Golden Cyclo HotelBest services

gw0nj
from Seoul, South Korea

Submitted on 01-08-2016

My friends and I stayed at Golden Cyclo Hotel on 2 separate occasions during our recent visit to the Viet Nam. We booked tour to Ha Long bay and Sapa in several days, our suitcases were too heavy so we leave them in hotel and their staffs kept carefully.
We booked four different rooms on the 2 times, the rooms were spacious and clean. Air conditions were cool and quiet. although, hotel is located in hustle and busy street of Hanoi but we slept well, the room were soundproofed.

Golden Cyclo HotelGolden hotel at all aspects.

SaajMuna
from Puchong, Malaysia

Submitted on 01-08-2016

I stayed a week at the Golden Cyclo Hotel on my business trip in Ha Noi and nothing to complain but we appreciated for the facilities and especially team of staff
Walking distance to many famous places, great room with a nice view from balcony. Highly recommend the hotel for all my friends.

Golden Cyclo HotelBeyond an accommodation

haalbooms
from Amsterdam, The Netherlands

Submitted on 01-08-2016

The experience with this hotel was the best of my trip to Vietnam. Surely, they provided me an amazing room and foods. Above all, they let me access to the culture in a very lovely way. I was told many things interesting about Vietnamese cuisine from the buffet breakfast every day. The staffs are knowledgeable about the directions and history. They told me stories that I barely can read somewhere, daily routines of Vietnamese, especially Vietnamese‚??s thoughts of the wars with the French and Am...
The experience with this hotel was the best of my trip to Vietnam. Surely, they provided me an amazing room and foods. Above all, they let me access to the culture in a very lovely way. I was told many things interesting about Vietnamese cuisine from the buffet breakfast every day. The staffs are knowledgeable about the directions and history. They told me stories that I barely can read somewhere, daily routines of Vietnamese, especially Vietnamese‚??s thoughts of the wars with the French and American. Moreover, I was brought to many nice tours within Vietnam like Ha Long Bay, Ninh Binh, Sapa or Perfume pagoda. I have told my friend to try this hotel and he truly loves it too even plans to bring his family with next time.
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Golden Cyclo HotelVisit Hanoi

HansGevers
from Losser, The Netherlands

Submitted on 02-08-2016

We visited Hanoi the end of July 2016. The city was very bussy but our highlight was the wunderful hotel we stayed in. The room was nice but missed a window. Especially the crew was very friendly and helpfull. This made our stay in the Golden Cyclo unforgettable.

Golden Cyclo HotelThe kindness is given freely

Yulo-Sevilla
from Taguig City, Philippines

Submitted on 02-08-2016

I was actually not the customer of this hotel at first. However, a funny thing happened that the taxi driver dropped me by this hotel although it was obviously not my hotel. the bell man came out and helped me with the luggage. I told him that I would not stay here. Until then, the taxi drive talked something with him in Vietnamese that I did not understand. After that, the bell man smiled at me and told me that my hotel was nearby but the taxi can‚??t get in so he would walk me to it. His beaut...
I was actually not the customer of this hotel at first. However, a funny thing happened that the taxi driver dropped me by this hotel although it was obviously not my hotel. the bell man came out and helped me with the luggage. I told him that I would not stay here. Until then, the taxi drive talked something with him in Vietnamese that I did not understand. After that, the bell man smiled at me and told me that my hotel was nearby but the taxi can‚??t get in so he would walk me to it. His beautiful kindness made me very happy and thankful. That was the reason for me to move to this hotel the day after and enjoy great stay later on.
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Golden Cyclo HotelLovely staffs

Huaimu
from Singapore, Singapore

Submitted on 05-08-2016

We were impressed by the staffs in this hotel because we did not expect the same thing from a hotel in Vietnam. Most of them are very young, just graduated from university. Their English is one of the best we have ever spoken in Vietnam then no problem in communication at all. Especially, we really like Ms. Hang because of her sense of humor, caring, and friendliness. We always had nice and funny conversation with her whenever we met. She even gave us many tricky tips and recommendations of rest...
We were impressed by the staffs in this hotel because we did not expect the same thing from a hotel in Vietnam. Most of them are very young, just graduated from university. Their English is one of the best we have ever spoken in Vietnam then no problem in communication at all. Especially, we really like Ms. Hang because of her sense of humor, caring, and friendliness. We always had nice and funny conversation with her whenever we met. She even gave us many tricky tips and recommendations of restaurants in Hanoi. Our best place in Hanoi.
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Golden Cyclo HotelGreat hotel for Ha Noi visit

hardouinadoyon
from Bordeaux, France

Submitted on 05-08-2016

Golden Cyclo hotel is located on the quiet street, althought the hotel is connected with old quarter of Hanoi, walking distance from the Hoan Kiem lake and Trang Tien plaza (6mins). The hotel felt fresh and was very clean and modern, boutique style with all facilities you might need. Highly recommend!!

Golden Cyclo HotelPerfect stayed

Laurits-Schmidt
from Copenhagen Region, Denmark

Submitted on 06-08-2016

I stayed at Golden Cyclo hotel last week for 4 nights and was flown away with the hotel. Everything from check in to check out was perfect. The hotel is in a central location and within walking distance to all of the attractions Hanoi has to discovery. Highly recommended for everybody looking for a break.

Golden Cyclo HotelIntimate boutique hotel

Schultz2016
from Bietigheim-Bissingen, Germany

Submitted on 06-08-2016

The stayed at the Golden Cyclo hotel for only 2 nights in early this year. This was our second visit to Hanoi, Vietnam and our second booked at the hotel.
The hotel is a charmingly boutique hotel. The hotel is in a perfect location, particularly if you are traveling by train. It is short distance to the train station. There are also many restaurants connected with the hotel. The hotel is fantastic choice to visit Hanoi.

Golden Cyclo HotelVery comfy and very central!

OliverHansen78
from Oslo, Norway

Submitted on 06-08-2016

Location of hotel is near everything. All the charm of Hanoi right there for you. Bar, pub, coffee shop or entertain attractions are close to the hotel. Our room, which was on the eighth floor, had a peaceful city view. The room was large and very clean. The bathroom was modern with all facilities you might require. We were satisfied at all. Would come back the hotel.

Golden Cyclo HotelSuper friendly staff

Josien P
from

Submitted on 07-08-2016

The hotel is very nice and centrally located. Rooms are good and the breakfast is good. What made this hotel stand out from other experiences is the staff. They were very friendly, helpful and considerate. The staff gave us tips about where to go and where to buy the good coffee. Two of us had to break up our holiday early for personal reasons and the staff asked the rest how the situation was now when we came back. From a trip. Very thoughtful. We booked an extra night here after our Halong bay...
The hotel is very nice and centrally located. Rooms are good and the breakfast is good. What made this hotel stand out from other experiences is the staff. They were very friendly, helpful and considerate. The staff gave us tips about where to go and where to buy the good coffee. Two of us had to break up our holiday early for personal reasons and the staff asked the rest how the situation was now when we came back. From a trip. Very thoughtful. We booked an extra night here after our Halong bay trip because we were so satisfied with this hotel.
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Golden Cyclo HotelA nice boutique hotel

lettiere2016
from Angri, Italy

Submitted on 07-08-2016

A nice boutique hotel located five minutes from heart of Hoan Kiem dist. Perfect for all the attractions but just far enough away to avoid the noise in night. An unique room even without view. All the amenities are new and clean even the discerning traveller could match.

Golden Cyclo HotelLovely service

ImpiKolkkala
from Kerava, Finland

Submitted on 09-08-2016

It was just a small thing but it fulfilled my impression about this hotel perfectly. Actually, we checked out at 12am, walked around and had nice lunch at the restaurant of the hotel. Around 3pm, we asked for two iced coffees. The staffs brought us two with milk, condensed milk and sugar. And when we finished coffee they served some fruits too. After that, we came ask to pay. Surprisingly, all were free since that was happy hour for customers even we already checked out. Very lovely and generous...
It was just a small thing but it fulfilled my impression about this hotel perfectly. Actually, we checked out at 12am, walked around and had nice lunch at the restaurant of the hotel. Around 3pm, we asked for two iced coffees. The staffs brought us two with milk, condensed milk and sugar. And when we finished coffee they served some fruits too. After that, we came ask to pay. Surprisingly, all were free since that was happy hour for customers even we already checked out. Very lovely and generous.
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Golden Cyclo HotelA nice dinner

Thim-Sundstrom
from Stockholm, Sweden

Submitted on 09-08-2016

We were 3 ladies visiting Hanoi and staying at Golden Cyclo hotel. The hotel served us a really nice dinner with very reasonable price. The staff friendly talked and recommended some foods and drinks. We all wanted to have Gin tonic first of all, but it was off the menu. The waitress nicely promised to add it to the menu as soon as possible and suggested some other cocktails. Then we had Margarita and Cosmopolitan. Did not disappoint us that I took another shot of Margarita. Besides, we had 2 ve...
We were 3 ladies visiting Hanoi and staying at Golden Cyclo hotel. The hotel served us a really nice dinner with very reasonable price. The staff friendly talked and recommended some foods and drinks. We all wanted to have Gin tonic first of all, but it was off the menu. The waitress nicely promised to add it to the menu as soon as possible and suggested some other cocktails. Then we had Margarita and Cosmopolitan. Did not disappoint us that I took another shot of Margarita. Besides, we had 2 vegetarian pizza, which were really delicious too and free Vietnamese fruits for desert. Chilling and stuffed.
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I booked a standard room via Booking.com website. Received the clearly confirmation email with wide ranges of offer for extra services from the hotel, I did appreciate this professional care!
Arrived at the hotel in the early morning, they invited me to have breakfast while waiting for the room. I was offered to upgrade to a Premium room with a small surcharge. My room was 701 on 7th floor - a room with street view, small balcony, sound proof and sleeping bed was excellent.
Buffet breakfast was ...
I booked a standard room via Booking.com website. Received the clearly confirmation email with wide ranges of offer for extra services from the hotel, I did appreciate this professional care!
Arrived at the hotel in the early morning, they invited me to have breakfast while waiting for the room. I was offered to upgrade to a Premium room with a small surcharge. My room was 701 on 7th floor - a room with street view, small balcony, sound proof and sleeping bed was excellent.
Buffet breakfast was plenty of Hanoi homemade foods, breads, cakes, fresh fruits, wonderful egg and noodle. My only suggestion for Golden Cyclo was to do something to improve the bar, wine list was very poor‚?¶
Ms Hang, Ms Nga, Mr Anh were the best professional and helpful staff, they regarded me as their friend, showed me all the places to visits, to eat.. It was a pleasure to stay at Golden Cyclo Hotel. the staff and their excellent service made my holiday unforgettable.
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Golden Cyclo HotelEfficient service - Friendly staff - Great stay

seohyeon85
from Seoul, South Korea

Submitted on 12-08-2016

We traveled 14 days in Vietnam, stayed at Golden Cyclo Hotel for 5 nights. We were truly greeted with smiles from the arrival time to the checkout time. The staff were all very polite and helpful. They all spoke excellent English. I will never run out of good things to say about this hotel and the staff and the management. They indeed trained all their staff well.
The hotel was situated in the very center of the city, just some minutes to the shopping centers, eating places‚?¶Hotel itself had a...
We traveled 14 days in Vietnam, stayed at Golden Cyclo Hotel for 5 nights. We were truly greeted with smiles from the arrival time to the checkout time. The staff were all very polite and helpful. They all spoke excellent English. I will never run out of good things to say about this hotel and the staff and the management. They indeed trained all their staff well.
The hotel was situated in the very center of the city, just some minutes to the shopping centers, eating places‚?¶Hotel itself had a dining restaurant, served buffet breakfast, lunch and dinner. The food was absolutely delicious and not overpriced. Ms Giang ‚?? the waitress there was very friendly, she touch us how to make a cup of filter coffee. We loved coffee but it was too strong to us!
Hotel lobby was beautiful, very comfortable with well air conditioner. There were 2 computers and 1 printer at the lobby. You could not imagine that there even had one tortoise, it was very strange to us to see the tortoise in a hotel.
We were given room 506, it was spacious and clean with nice city view, two layer windows. The beds were big and comfortable. The toilet was really clean and good hot water, well maintained. Ms Hang was very helpful girl at the front desk, she arranged us Halong bay trip with V‚??Spirit Cruise, it was wonderful trip!
Lastly, the hotel and the staff made it even more fantastic coz of the amazing service provided in all aspects, truly deserves this excellent grading. We would definitely recommend this hotel to our family and friends
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Golden Cyclo HotelGreat Stay - Family with Young Kids

Charlotte C
from

Submitted on 16-08-2016

Family of 4 with young kids: we had a great experience. The service from the staff is outstanding and the restaurant onsite is essential with 2 young children. Breakfast was included and we ate dinner 2 nights. Breakfast buffet is decent with a variety of food both asian and western. Omelette station was good.
We stayed in a family room on the 5th floor which was nicely decorated with enough space for kids to play on the floor with toys. Also had windows facing the street. Noise was not bad at n...
Family of 4 with young kids: we had a great experience. The service from the staff is outstanding and the restaurant onsite is essential with 2 young children. Breakfast was included and we ate dinner 2 nights. Breakfast buffet is decent with a variety of food both asian and western. Omelette station was good.
We stayed in a family room on the 5th floor which was nicely decorated with enough space for kids to play on the floor with toys. Also had windows facing the street. Noise was not bad at night. Complementary tea, coffee, water in room along with minibar. Also have house slippers and robes to use. The location is superb... most everything you want to see in the city is no farther than 20 mins walking. Lots of options to eat, drink and shop all around you in the Old Quarter. The value is fantastic. Would stay here again.
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Golden Cyclo HotelBest part of Hanoi!

Cynthia J
from Koh Tao, Thailand

Submitted on 01-09-2016

I came to Hanoi for a few days of quiet downtime and found it at this hotel. The staff were some of the kindest, friendliest I've met in my 7+ years in Asia. Upon arrival they gave me coffee, fruit, candy, a free early check in, and a free room upgrade. The room was very very nice, clean, comfy, well designed. The gym was quite nice and was the reason I selected this hotel. It's not huge but gets the job done. The location is good, a little away from the madness by the lake but still an easy wal...
I came to Hanoi for a few days of quiet downtime and found it at this hotel. The staff were some of the kindest, friendliest I've met in my 7+ years in Asia. Upon arrival they gave me coffee, fruit, candy, a free early check in, and a free room upgrade. The room was very very nice, clean, comfy, well designed. The gym was quite nice and was the reason I selected this hotel. It's not huge but gets the job done. The location is good, a little away from the madness by the lake but still an easy walk. The breakfast was soooooooo good!!! Again, one of the best I've had in Asia. They let me print some stuff for free, and arranged great airport transfers (useful especially as Vietnamese taxis are particularly notorious for scams). Really I highly recommend this hotel!
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Golden Cyclo HotelA good place to stay

Thomule_Brioche
from

Submitted on 02-09-2016

It's only really worth it if you can pay for the room with a 'view'. This in my experience generally just means a window that gets natural light.
Staff were incredibly helpful and the room was lovely. We left some stuff in the room which they kept for us overnight, they accommodated a last minute booking change, and the let us keep our luggage all day in the lobby after we checked out.
Not the cheapest but in a great location in Hanoi.

Golden Cyclo HotelGreat place to overnight in Hanoi

clarityfilms1
from Vancouver, British Columbia

Submitted on 04-09-2016

We had 3 quick overnights in Hanoi; and this hotel was perfect.
Clean, friendly and great location. The restaurant recommendations were outstanding.
The front desk service set the tone for our entire trip - we would definitely come back!

Golden Cyclo HotelVery good, enjoyable stay

Basit H
from Tampa, Florida

Submitted on 05-09-2016

I found the stay to be very enjoyable, pleasant and good value for the money spent. The best feature definitely was the attentive and responsive staff; always available and willing to help. Breakfast and food offered within the hotel restaurant was very delicious. The work area within the room was a bit small and the hotel is a little difficult to walk to due to the busy streets. I definitely recommend it and will go back to stay there if visiting the area.

Golden Cyclo HotelExcellent mid range hotel

Sarah M
from Dorset, United Kingdom

Submitted on 08-09-2016

The thing that makes this hotel special is the staff. They are amazing, so friendly and helpful. The city view is not much to speak of due to the built up nature of Hanoi. The location is perfect for the city centre and the lake.

Golden Cyclo HotelNice hospitality and location

G3228SOtom
from Kuala Lumpur, Malaysia

Submitted on 12-09-2016

The staffs were very friendly, although their English not so fluent, trying very hard to make our trip very valuable. The room was clean and with balcony, good for those prefer smoking. The breakfast was ok, but a bit different from 5star hotel continental breakfast.
Overall, the quality per price was satisfying.

Golden Cyclo HotelDefinitely recommend!!!

Jaymee P
from

Submitted on 12-09-2016

My review may be a little bias after coming from the most disgusting hotel I could imagine but my partner and I loved this place! We were desperate to get out of our other hotel and luckily found this place. We were immediately impressed with the lovely staff and clean facility. We got one of the top rooms with a balcony and couldn't recommend it more. A nice big comfy bed, tv and computer, well working AC unit (always kept our room nice and cold!) big bathroom with a over head shower. Balcony w...
My review may be a little bias after coming from the most disgusting hotel I could imagine but my partner and I loved this place! We were desperate to get out of our other hotel and luckily found this place. We were immediately impressed with the lovely staff and clean facility. We got one of the top rooms with a balcony and couldn't recommend it more. A nice big comfy bed, tv and computer, well working AC unit (always kept our room nice and cold!) big bathroom with a over head shower. Balcony was lovely. We also got room service from the restaurant downstairs and it was delicious! The beef pho, fried noodles and sweet and sour pork chops. Free breakfast was also great. A good range of different things, omelets, pho, toast, bacon, cakes and cookies, lots! Was also in a good location. Not even 10 minutes from the ancient city. Lastly the staff were great! So sweet and always accommodating. Helped with a lot
Couldn't recommend enough!
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Golden Cyclo HotelVery accommodating staff

Georgia M
from Saigon

Submitted on 17-09-2016

We like the location of this hotel and found the staff very helpful when the first room we were given didn't suit us as it didn't have a window. They gave us a free upgrade to a lovely room. The breakfast was very nice.

Golden Cyclo HotelGood mid range hotel

Paul G
from

Submitted on 17-09-2016

We stayed 3 nights at thi hotel. The hotel arranged a pick up from the airport and on arrival there was a bit of construction going on across the road. Reception arranged 2 rooms on the otherside of the hotel without fuss. Breakfast is ok, had picked up a couple of stale rolls this morning as a minor point.

Golden Cyclo HotelHighly recommended!!

pohlyminn
from Kuala Lumpur, Malaysia

Submitted on 19-09-2016

We are group of five girls travel to Hanoi and stayed Golden Cyclo for 3 nights. Accommodation is our major concern for the trip but after first evening we checked-in to Golden Cyclo we felt at home and comfort.
This hotel just located in the strategic corner and so is convenient to access to restaurant, shop, cafe, local street foods...
The best thing impressed us was the service from receptionist, they're helpful and keep smiling all the time. They do take care our needs and attend to our re...
We are group of five girls travel to Hanoi and stayed Golden Cyclo for 3 nights. Accommodation is our major concern for the trip but after first evening we checked-in to Golden Cyclo we felt at home and comfort.
This hotel just located in the strategic corner and so is convenient to access to restaurant, shop, cafe, local street foods...
The best thing impressed us was the service from receptionist, they're helpful and keep smiling all the time. They do take care our needs and attend to our request immediately.
We got 2 rooms, one was the executive room for triple and another was twin room. Good space and clean + tidy.
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Golden Cyclo HotelCentral location.

shannontarni
from Melbourne, Australia

Submitted on 22-09-2016

A nice new hotel in the centre of town. Rooms are a tad small and bed didn't come with a top sheet, so request it if you're a hot sleeper.
Reception staff are lovely and the breaky caters for all types.
We did really like our balcony!

Golden Cyclo HotelFirst class service

Jwsuen
from Kuala Lumpur, Malaysia

Submitted on 23-09-2016

The service we received from the all the service staff and administration staff replying to email enquiries were excellent. The staff were friendly, polite, efficient and really went out of their way to ensure that we had an enjoyable trip. The room for 3 people was also spacious, clean and comfortable. Will definitely recommend this hotel to others

Golden Cyclo HotelComfortable experience and friendly staff

kingmj2016
from Toronto, Canada

Submitted on 01-10-2016

My wife and I stayed here and felt very comfortable in a foreign land. This was aided by a helpful and friendly hotel staff that went out of their way to direct us to safe areas and suggest locations where we wanted to eat/shop. We also got a nice upgrade to a room with a balcony upon arrival. The breakfast also stood out as top notch with many vegetarian and western options intermixed with the local offerings. Would highly recommend to anyone coming into Hanoi.

Golden Cyclo HotelComfortable and Good Staff.

Csaba P
from Adelaide, Australia

Submitted on 04-10-2016

Enjoyed our short stay here.Room was clean .Bed was comfortable and the breakfast was good.{ actually I think the breakfast was too much. Only in Vietnam is so much pastry available at breakfast} The staff were helpful and any concerns were dealt with quickly .If you can get a room with a balcony. They were a good size .

Golden Cyclo HotelGreat location, wonderful staff

Nl85
from

Submitted on 10-10-2016

We stayed here either side of our trip to Halong Bay and had organised the tour before arriving. Trang was great in helping to make all of the arrangements. My parents checked in a few days before so were already at the hotel when we arrived.
All of the staff were so friendly, really helpful and so accommodating. My parents who had never been to Hanoi before were very well looked after and felt so at ease thanks to the Golden Cyclo team.
Convenient location in the Old Town but also set off the...
We stayed here either side of our trip to Halong Bay and had organised the tour before arriving. Trang was great in helping to make all of the arrangements. My parents checked in a few days before so were already at the hotel when we arrived.
All of the staff were so friendly, really helpful and so accommodating. My parents who had never been to Hanoi before were very well looked after and felt so at ease thanks to the Golden Cyclo team.
Convenient location in the Old Town but also set off the main street so you can retreat to some peace and quiet if need be. Rooms are lovely and everything that you need for a few days in this wonderful city.
Transport too and from airport is very reasonable, 25/30 USD for 5 of us with luggage!
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Golden Cyclo Hotelhanoi.vietnam accommodation

ronerose3
from Newcastle, Australia

Submitted on 24-10-2016

my wife and i booked accommodation for 2 weeks in october this year 2016 i have been contacted by trip advisor as yet to do a revue, but had been doing another one..i feel every traveler should know about golden cyclo hotel hanoi?? from our first night until our last night all of the staff were 150% there for you. not only was a full beautiful breakfast supplied each day in the cost,but any taxis,tours or even sightseeing suggestions were fully and at no problem or extra cost besides the service...
my wife and i booked accommodation for 2 weeks in october this year 2016 i have been contacted by trip advisor as yet to do a revue, but had been doing another one..i feel every traveler should know about golden cyclo hotel hanoi?? from our first night until our last night all of the staff were 150% there for you. not only was a full beautiful breakfast supplied each day in the cost,but any taxis,tours or even sightseeing suggestions were fully and at no problem or extra cost besides the service done for you with an extra HUGE SMILE. the overall service,price and friendlyness was all in all 5 STAR ALL THE WAY. so if you happen to be traveling to hanoi take a tip from us,make it your business to book here.
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Golden Cyclo HotelNice and Clean

mehdi s
from Maldives

Submitted on 28-10-2016

Canadian couple on a holiday. Well located hotel. The staff is extremely friendly as in everywhere in Vietnam. They offer you welcome drinks during check-in. The rooms a very clean and cozy. Good value for your money. If you are planning a cruise in Ha Long Bay you can book one directly from the front desk and they will pick you up right from the hotel. Would stay there again.

Golden Cyclo HotelWonderful staff, great service, super location.

Apsara L
from

Submitted on 31-10-2016

We spent 8 nights at Cyclo hotel during our stay in Hanoi. The hotel arranged pick up from and to the airport which was very convenient. all the staff spokeEnglish, were extremely helpful, friendly and efficient. Ms Trang And Ms Hang at the reception were very knowledgeable of the local places of interest and helped us use our time in the best way possible.
We were offered a Vietnamese Hot Pot as a farewell treat on our last night, which was truly delicious.
We had three rooms between our group ...
We spent 8 nights at Cyclo hotel during our stay in Hanoi. The hotel arranged pick up from and to the airport which was very convenient. all the staff spokeEnglish, were extremely helpful, friendly and efficient. Ms Trang And Ms Hang at the reception were very knowledgeable of the local places of interest and helped us use our time in the best way possible.
We were offered a Vietnamese Hot Pot as a farewell treat on our last night, which was truly delicious.
We had three rooms between our group and all had city views with one room having a spacious balcony.
Ms Trang was responsible for arranging our Halong Bay trip which was a great treat.
The hotel is situated 15 minutes on foot from the centre of the old quarter, beautiful Hoan Kiem Lake, markets and streets after street of tiny shops which remain open till around 9 pm.
Along these streets there are numerous cafes and restaurants catering for all. During the evenings along many streets, you find street food where people gather round tables on the pavements eating local food.
Local taxis can be arranged by the hotel or picked up around the city easily. A ride on a local Cyclo is a must, though one might want to barter to get the initial price down. Hotel staff were brilliant giving us estimated cost of taxi fares etc.
I loved the charm of this lovely hotel and the vibrant and busy Hanoi with the flower, fruit and hat sellers on their bicycles and on foot amongst the never ending stream of scooters.
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Golden Cyclo HotelAttenative Staff

Maz092
from Darwin, Australia

Submitted on 01-11-2016

First impression of the hotel on arrival - Very small
The reception staff very helpful and kind
Had no problems booking in even though we arrived early
I stayed in a deluxe room with verandah
The room small
The bed comfortable and bathroom clean
The only issue I had was construction work across the road
The double glaze window had little effect in stopping outside noise
Every morning at around 6:30am construction would begin and wake us
Breakfast OK with choices of Asian or eastern meal
Location...
First impression of the hotel on arrival - Very small
The reception staff very helpful and kind
Had no problems booking in even though we arrived early
I stayed in a deluxe room with verandah
The room small
The bed comfortable and bathroom clean
The only issue I had was construction work across the road
The double glaze window had little effect in stopping outside noise
Every morning at around 6:30am construction would begin and wake us
Breakfast OK with choices of Asian or eastern meal
Location of the hotel is close to many attraction within the old quarter area
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My wife and I plus 4 friends stayed at the Cyclo Hotel for an entire week. It was a oasis for us. There are hundreds of small hotels in the old quarter of Hanoi. We felt that this one did a good job of providing quality Asian service while meeting Western room/bathroom standards. The lower-middle price of US$45/night included a fabulous and abundant breakfast. Well worth the price!
PROs: the front desk staff provided EXCELLENT service and had a "whatever it takes" attitude that regularly surpri...
My wife and I plus 4 friends stayed at the Cyclo Hotel for an entire week. It was a oasis for us. There are hundreds of small hotels in the old quarter of Hanoi. We felt that this one did a good job of providing quality Asian service while meeting Western room/bathroom standards. The lower-middle price of US$45/night included a fabulous and abundant breakfast. Well worth the price!
PROs: the front desk staff provided EXCELLENT service and had a "whatever it takes" attitude that regularly surprised and delighted us; the bed and bedding were top quality; free bottled water every day; good location
CONs: we tried out 3 different rooms and found that the A/C worked but the temperature gauge didn't (either OFF or ON, not really adjustable); one of our rooms smelled like cigarette smoke
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A/C was turned off in room corridors and rooms. Lobby only had A/C. When I asked, the supervisor said that A/C was shut off by management and could not turn it on...in 25 C outside temperature? For a hotel that touts itself to be 4-stars, this is a 2-star treatment. Breakfast service was run like a Chinese buffet and little care given to the food quality and taste. Vietnam is not known for bad cuisine but it was evident they rushed cooking stuff. Eating felt rushed there too. Room was cle...
A/C was turned off in room corridors and rooms. Lobby only had A/C. When I asked, the supervisor said that A/C was shut off by management and could not turn it on...in 25 C outside temperature? For a hotel that touts itself to be 4-stars, this is a 2-star treatment. Breakfast service was run like a Chinese buffet and little care given to the food quality and taste. Vietnam is not known for bad cuisine but it was evident they rushed cooking stuff. Eating felt rushed there too. Room was clean but the entire hotel is in dire need of refurbishment and looked really worn in. Looks like it came out of the 90's.
On the positive side, the hotel is centrally located and very accessible and the price very reasonable. Wouldn't come back here. Try Hanoi Marvellous and you'll notice a huge difference.
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Golden Cyclo HotelPerfect!

Camilla J
from

Submitted on 18-11-2016

The hotel is small and comfy. The rooms are big and roomy. The breakfast is amazing and the staff is really friendly and helpfull. The only thing is that if you have a window facing the street you will be woken up at the crack of dawn by the garbagetruck.

Golden Cyclo HotelOver rated

Aaron F
from Amsterdam, The Netherlands

Submitted on 19-11-2016

The property is located in a nice location and the staff are really courteous and helpful.
The entrance to the hotel is also quite nice with a cute little reception.
The problems were the rooms and the breakfast.
The rooms are definitely not 4 star quality. The bathroom was not pleasant and had a strange odour. The towels were also badly stained. We also paid for their premium room so this just wasn't acceptable.
The free breakfast was just gross. Nothing looked fresh or appetising.
I have...
The property is located in a nice location and the staff are really courteous and helpful.
The entrance to the hotel is also quite nice with a cute little reception.
The problems were the rooms and the breakfast.
The rooms are definitely not 4 star quality. The bathroom was not pleasant and had a strange odour. The towels were also badly stained. We also paid for their premium room so this just wasn't acceptable.
The free breakfast was just gross. Nothing looked fresh or appetising.
I have stayed in nicer, cleaner 3 star properties in Hanoi.
Sorry for the bad review because the staff were very nice.
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Golden Cyclo HotelWonderful

Ilovetravel1967
from Edinburgh, United Kingdom

Submitted on 22-11-2016

We enjoyed our 2 night stay here- staff were friendly and very helpful. We got into our room early- a city room view with a double balcony which meant we didn't have to hang around. The rom was big and airy with a good sized bathroom too.
There are building works going in on the top floor but this didn't bother us as we were up early.
Breakfast was great each morning with a good variety of food.
The hotel is in a good location for the Old Quarter. We would stay here again.

Golden Cyclo HotelA very nice home away from home!

Anna B
from Hanoi, Vietnam

Submitted on 30-11-2016

Fantastic staff. Extremely friendly and service minded and allowed me to sit in tranquility and work. Clean room with all needed things. Small but functional gym! The breakfast was big but also with the additional details of brown bread and lots of fruits. Internet worked well for Skype meetings but not for streaming e.g. tv. The safe could not fit my lap top which was a pity - but I was of course not in any way scared that things would be stolen! The balcony to my room was very nice and well ke...
Fantastic staff. Extremely friendly and service minded and allowed me to sit in tranquility and work. Clean room with all needed things. Small but functional gym! The breakfast was big but also with the additional details of brown bread and lots of fruits. Internet worked well for Skype meetings but not for streaming e.g. tv. The safe could not fit my lap top which was a pity - but I was of course not in any way scared that things would be stolen! The balcony to my room was very nice and well kept with plants and all. The area was quiet at night. The only minor comment I would have would be that the bed could have been a little softer - but then again I have lived in Vietnam so I know that addresses are in general much harder here than in other places. Maybe it is rather me that has to adjust my back to Vietnamese-mode.
I already miss this place!
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