We know you expect and deserve timely processing of your order. Therefore, we take pride in seeing that orders received before 11 am (CST) ship the same day. Orders received after 11 am (CST) ship the next business day.

International Orders:

Unfortunately, we are unable to ship orders outside the United States; which includes Canada.

BWCoffee.com FAQ

Q What forms of payment do you accept?

A Visa, MasterCard, Discover, or American Express. Your credit card will not be charged until your order is shipped.

Q Can I place my order by phone?

A If you prefer to place your order by phone, please call: 1-877-387-1695.

Q How can I cancel my BWCoffee.com order?

A Please call: 1-877-387-1695. We will determine whether the order has been shipped. Once an order has been shipped,
it cannot be cancelled.

Q What is the best way to store my coffee to maintain freshness and flavor?

A Coffee's main enemies are oxygen, moisture, heat and light. To maintain freshness, store coffee in an airtight container at cool room temperature, away from light. We recommend you do not store your coffee in the refrigerator or freezer. Although the cooler temperature will slow the deterioration of the bean, it will not stop it. You may also notice the beans absorbing the smell of foods in your refrigerator.

Q What type of grind should I order?

A Whole Bean
For the freshest tasting coffee, we recommend purchasing whole beans and grinding them fresh for each pot you make.

Course
Use for Cold Brewing methods. Most commonly for brewing French Press coffee.