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July 01, 2019

When you you look up the definition for society, you will find two. I am alarmed that some people have trouble figuring out the difference between the two when they are tasked with governing a society.

noun

1. The aggregate of people living together in a more or less ordered community.synonyms: the community, the public, the general public, the people, the population

We elect people to govern us - our society. Our governments establish rules or laws and through the courts, police, fines and other mechanisms collect money (taxes, fees) and enforce rules and laws. As Americans, Canadians, or others, we often live multi-jurisdictional lives. There are federal, state, county, city and sometimes even more local authorities who to a greater or lesser extent govern our lives.

The problem we face at many levels is the people providing our governance have lost sight of focusing benefits equitably towards the whole of the community that elected them.

What gnaws at my soul is the undeniable fact many of the people governing us are looking out more for the people in their circle of friends than they are for the good of the greater community. The first thought that comes to my mind is a bunch of rich politicians passing a tax cut which benefits almost exclusively corporate donors and people who make more money than they know how to spend. The tax cut has blown up the deficit and fueled an orgy of stock buybacks but few others have gotten anything more than hollow words about a tax cut.

While you may or may not agree with my interpretation of the tax cuts, the same thought process leads us to two sets of rules- one for the insiders and another for the rest of us. A few years ago, I had the misfortune of watching a tainted HOA election that led to board operating behind closed doors for months. They had barely been elected when they started breaking by-laws. Within a month they had illegally given some lot owners passes on dues that were owed. It took a lot of work to cleanse this board's behavior and establish new rules so that theoretically it would not happen again.

This insider-outsider problem runs deep in our society. Most people who have worked in corporations know that how you are treated often depends more on who you know than how well you do your job. I have long argued for a new social contract between workers and corporations. In corporations this lack of understanding of the bigger picture often manifests itself in CEOs and their inside circle of friends walking away with most of the benefits and money. It is little different from government giving tax breaks to their rich friends and denying health care benefits because they cannot imagine any of their friends not having work-provided health care benefits. Maybe they should talk to the ever increasing army of contractors who have no benefits because companies do not have to provide them.

The same stuff happens at the local level, it is just not as apparent. When stuff happens behind closed doors, it is usually happening because the benefits of actions taken are targeted to a group smaller than the true greater society that actually should be the real focus of the benefits. It is unfortunate that bad behavior is often cloaked in language that appears to make it look good at first glance.

Some companies and governments have actually taken the wolf in a sheep's clothing metaphor to a level that is almost an art form. Many might remember Apple's "Think Different" advertising campaign. I recently saw one of the old posters that celebrated people who thought different and made a difference. You would be excused from drawing the incorrect conclusion that Apple as a company celebrated employees who thought different. The irony was that nothing could have been farther from the truth. Steve Jobs tolerated no dissent. If an employee stepped across the sometimes invisible boundaries, they were quickly shown the door. Apple's excessive secrecy was not the only example of Steve's iron rule. As a director, I was often tasked with presenting to high-level customers after Steve's product introductions. I also had to answer their questions even though the only information I had was what I had gleaned during the same presentation that Steve had just given to them. Sure there were boxes of literature with more information to be handed out but they were stamped with notices that you could be fired if they were opened before Steve's presentation was over. Then there was Steve's even more ridiculous policy of telling a few chosen customers (Friends of Steve) more information about unannounced products than Apple employees were ever told.

While you might argue that Apple has gone on to be a tremendously successful company, I would argue that Apple is a mere money machine today, mining the pockets of loyal customers who have seen prices rise precipitously and innovation drop off a cliff. A whole generation of innovators and leaders were driven from Apple because of Steve's malignant management practices and excessive secrecy. You will find those employees at high levels in many companies.

From government and corporations to your local society, secrecy and the willingness to have two sets of rules, one for the insiders and another for the rest of us is the rot that eats away at the ties that bind us.

No one should be above the laws or the rules that have been established to keep our society more or less ordered. Favoritism, selective enforcement of rules and declaring the rules don't apply to me have no place in a society that is supposedly functioning for the good of everyone. Claiming ignorance of the rules as justification for breaking them is the worst kind of self-delusion for government of any level. If you don't understand the rules and aren't willing to abide by them yourself, how can you expect anyone to have respect for you or abide by your rules.

Rules and laws were not developed to be convenient and optional for leaders. They were developed to help keep society functioning. Rules and laws broken by leaders eat away at the credibility of the leaders. Surely it is apparent that leaders breaking rules makes it seem okay for others to ignore rules.

If we have learned nothing else in the last few years, it is that talk is cheap and more of a distraction than a promise that will be fulfilled. Transparency, government for the good of us all, and working to bring us all together are far too often hollow words that mask secret agendas designed more for the benefit of a group of buddies than to build a real community.

What really matters is a deep abiding respect for all people, especially the ones you are tasked with governing or leading. The first step to good governance or leadership is following and respecting the rules. Changing rules and traditions for a friend or colleague is a slippery slope than benefits few people and harms the greater good. Treating everyone fairly is the cornerstone of good governance and corporate life. Favoritism is a cancer that is hard to root out. The personal agenda that comes with favoritism is at odds with the common good and will destroy a community or a company.

While you can leave a company, it is much harder to leave a community. If for no other reason than that, we should be ever vigilant to make sure government at all levels can be counted on to follow the rules and treat everyone fairly.

December 05, 2017

I have a long history of writing about technology in the month of December. Two of my favorite old articles are Please Don't Hit Me With Your Modem that I wrote in 2010 and Computer Battle that I wrote way back in 2004. Technology (and my opinions) have really changed since those articles got published.

I have been in the technology business for over thirty-five years which includes almost twenty years at Apple. When you are a manager at a large technology company, you get spoiled with new technology. However, it has been over thirteen years since I left Apple and I have figured out how to do with a lot less. Essentially I do a quinquennial, once every five years, technology fresh and am happy with it. Looking at technology that permeates our lives at least that regularly prevents a lot of problems.

We all need technology these days, and if you just wait for things to break before upgrading, sometimes recovery can get messy. Sometimes we all need to buy something because of a death in the computer family but if I do my quinquennial refresh, that is rare.

I still know people that get a new computer every year or two but I do not feel that need any more than the need to get a new car every year. My main work computer is over seven years old but has had upgrades. Since I use five different computers most days (and that does not count my smartphone), I am not a normal computer user. Most normal people might just have only one or two computers in their household.

Our family technology refresh this year has included two new laptops, one for my wife and one for me. A new wireless phone set. A new small television and a new digital camera. A few things have been improved by switching to gear that we already had or by adding new components. I am really happy with the results. Our computers are all working great. The pictures coming from my new camera are outstanding. Our new Panasonic DECT 6 wireless phone sets are fantastic especially the paging feature which makes life simpler since my workspace is far from the rest of the house. We also bought a small $130 television set and added an Amazon Fire Stick for connectivity instead of connecting it to cable. The television provides much better quality than our expensive Sony that was installed eleven years ago.

You can translate all this into something useful for yourself. If you are buying a laptop this year and also only want to upgrade every five years like we do, expect to spend between $700 and $1,200 for a good laptop that will last five years or more. As I am writing this just before Christmas 2017, you should look for a minimum of an eight generation I5 processor, 8GBs of RAM, and a 256GB SSD (Solid State Drive). Your system should come with a touch screen and at the low end of the price range a minimum screen resolution of 1920x1080. At the upper end, you should be getting much higher screen resolution, double the RAM and double the SSD capacity. A system similar to these specs will last a long time.

Personally, I have had good luck with Lenovo, HP, and Dell laptops. My wife's system was bought in the summer a few months before eight generation Intel processors were available but it is fine for her needs. We both got both systems for less than the $1,999 price of one Mac Book Pro laptop with less impressive specs than mine. (Details in the geek section)

The one thing that might throw laptop purchasers who have been out of the market for a while is USB-C. The hub pictured at the top of the post is one of the USB-C hubs that are common. Some new laptops only come with USB-C ports now. My HP Envy has both USB 3 and USB-C. With the help of my hub, one USB-C port provides Ethernet connectivity, the connection for a monitor and an SD card reader. Expect to spend about $40 for a good USB-C hub. I consider mine more of a dock for the laptop when I am working at my desk as opposed to traveling.

My other upgrade to computers was to replace the last mechanical drive in my computer fleet with an SSD. Since it was an older I5 Lenovo desktop with only 8GBs of RAM, I also installed Xubuntu Linux as the main operating system. The system which was slow as molasses is now super speedy and very reliable.

While my son was visiting at Thanksgiving, he noticed that we had two wireless networks in our house. I had a wireless network with a router but it turned out that our relatively new cable modem had wireless turned on and was broadcasting DHCP (Dynamic Host Configuration Protocol) addresses. Without descending too far into a technology whirlpool, it was not good to have two WAPs (Wireless Access Point) competing for spectrum. I had not noticed since most of my serious computing is done in the wired portion of the network where my computers and printers are hooked up by Ethernet. My son said he got better speeds out of the one from the cable modem so I removed mine from the network and fixed the new wireless setup so it uses OpenDNS servers which provide a little bit of filtering.

The new television we got was an inexpensive 32" Toshiba for around $130. We bought it to replace an old-fashioned tube television in a bedroom but we are currently using it in our new family room until we can decide on (and afford) a new larger television. The picture quality is exceptional. We are hoping to get one of nice LGs at some time in the future. I needed a new computer more than a new television. Our home entertainment equipment with the exception of the new TV is hopelessly outdated but my wife is happy with it and I hardly watch television.

The camera I got this year is a PANASONIC LUMIX FZ1000 4K Point and Shoot Camera, with 16X LEICA DC Vario-ELMARIT F2.8-4.0 Lens, 21.1 Megapixels, 1 Inch High Sensitivity Sensor. The big selling point for this camera is 20 megapixels and the 1-inch sensor.

I still use a Panasonic LUMIX DMC-LX100S 4K and my Canon SX60-HS which was repaired once again. The SX60 is a refurbished replacement that I got when Canon could not repair my longtime favorite Canon SX50-HS. I am also still using the Nixon D3100 that I got in 2010.

We also bought a set of Panasonic KX-TGE475S Link2Cell Bluetooth Cordless Phones with Answering Machine. We had replaced the batteries more than once on an old Pansonic set which we bought eleven years ago. The phones were much cheaper from Amazon and the sound quality is noticeably better than our old ones.

If you are really interested in the geeky details of all the computers and how we got to do this about once every five years read the next section, but it is really written so I can remember the details the next time I have to do an upgrade.

-David

Technical Specs and How the Quinquennial Cycle Evolved

The first priority this year was upgrading my wife's computer this summer. She was well past the five-year mark on her laptop though she did get a Chromebook a couple of years ago and it extended the useful life of her other computer which was a 2010 I5 HP laptop with 4GBs of RAM and a 500GB mechical hard drive. While her old computer looked brand new, it had become slow and there was little that I could do to fix it without starting to replace parts. We bought her laptop together with one for me back in February 2010. The two laptops together cost around $1500 after rebates. We considered Apple laptops but at the time we could not have gotten one Mac laptop for the price that we paid for the two HPs and the Mac laptops were stuck on an old processor. You can read the full reasoning behind those purchases in this Applepeels post.

The quinquennial upgrade can be traced to a couple of years later when my HP 2010 laptop got repurposed and sent to my youngest daughter. There was nothing wrong with it but she needed a laptop and I was starting a stint as a technology writer at ReadWrite Web. I needed new technology so I could write about operating systems and such. It was the fall of 2012 and on Black Friday that year we drove to Wilmington and I bought a Lenovo Yoga at Best Buy. It was $999 and had an I5 processor, 4GB RAM and a 64GB SSD (Solid State Drive.) It was a little of bit of a gamble since we did not know how long my technology writing career was going to last. The job seemed to go well so a few months later we bought a MacMini through a friend still working at Apple. That spring I also upgraded my main camera and got a Canon SX50 HS. The technology upgrades were more than paid for by the articles that I wrote, but turning out articles was like being on a treadmill and predicting what might be of interest to an ever-changing editor was not a lot of fun. It paid the bills but if you figured it as an hourly wage, it was scary. Fortunately, I had started my current job at WideOpen Networks the previous summer and about the time I burned out as a technology writer, the new company was coming up to speed.

I might have skipped this upgrade cycle but my main Windows desktop started dying on me this summer. Over the course of a few months, I managed to keep it going but it finally gave up the ghost and I took it to a computer repair shop. This was the first time in over thirty-five years that I have ever taken one of my personal computers to a repair shop so you have to figure that the system was in serious trouble. The shop finally determined that it was the motherboard but a new Lenovo motherboard was close to $400 dollars and more than I wanted to spend on an old computer. They assured me that they could order another motherboard for $150, put it in my case with my 32GBs of RAM and I7 processor and everything would be fine. A week later it turned out the third-party motherboard would not fit in the Lenovo case so we ended up ordering another case for about $100. Once the case came in and the motherboard and all the parts were installed, the computer would still not turn on. With the next step being a new processor at $450, I pulled the plug on the operation and felt lucky that my repair shop billed me zero dollars since they could not fix my computer. It does not take a technology expert to know that spending close to $700 on an old computer is crazy.

At that point, I needed a new computer to do my photographs. I wanted a system with an eighth generation I7 processor, 16 GBs of RAM, and a 512GB SSD, and 3840 x 2160 screen. I managed to find a 13 inch HP Envy at Costco with those specs for $1,099. Just to make certain that I was not making a mistake, I hauled my even-geekier son with me to Wilmington to make certain that I got the right computer for my needs. For comparison, my wife's system was a Lenovo 720 with the seventh generation I5, 8GBs of RAM, and 256 GB SSD. It cost around $800 with a touchscreen at 1920x1080 resolution. We got our two systems, both with touch screens, fingerprint sensors, and mine with the latest I7 processor, a 512GB SSD, 2GB NVIDIA GeForce MX150 Graphics and 16 GBs of ram for $100 less than one Mac Book Pro with an older processor and only 8GBs of RAM. Apple's laptop math continues to make no sense to me.

With a 13.3" laptop taking the place of my desktop, I wanted to make sure my ten-year-old Dell monitor was up to the task. My son took one look and said that it was losing its brightness. I took advantage of Dell's Black Friday's sale and got a new 27" Ultrasharp monitor for $395 instead of $595. All I had to add for everything to be complete was the USB-C hub that I discussed earlier.

October 16, 2017

I have been lucky to work in home offices most of my professional career. The office was also the dining room on our Tay Creek farm. In Halifax it was a small, designed-for-an-office space just off the main entrance. My wife claimed it was a great place to see the back of my head.

Our Columbia home had another tiny office just off the entrance. When we moved to Roanoke in 1989, I got to use a huge space in our newly finished basement. I takes three pictures to get a good view of it, picture 1, picture 2, and picture 3. It might seem overly large but for over a decade I ran Apple sales teams from there including the last few years when I was director of federal sales and had a national sales team. I did everything from generate bids for colleges to house equipment that had no other home.

The Apple office made a great place for kids to play some of the first networked games. It also served as a second home for many projects from the Roanoke Valley Governor's School. There were always students borrowing the demo color laser printer that Apple was afraid to ship around and consequently dropped from the product line. The Roanoke office was where I first got on the Internet. We went from modems of varying speeds to line of sight antennae to DSL and finally to a cable modem. I spent a lot of time on the modem dialing into Apple's IBM mainframe and downloading sales reports.

In 2006 after I had left Apple and was president of sales at WebMail.us, we had a water leak that meant the office got a remodeling and I had to start over. I wrote this post, The Saturday afternoon technologist, electronic hair, just as I was starting up once again. Sometimes it is good to start over because you get to clean up the cables which have a tendency to become like a ball of snakes after a decade or so.

The fact is that starting over is easier and easier. I have written about the instant economy that allows businesses to get what they need to start up in hours instead of months. It is also very easy for a home office to get everything that it needs. Sometimes all it takes is an afternoon trip to Best Buy or Staples.

Eleven years ago when I wrote about setting up my home office on the Crystal Coast in the post, The not so reluctant home system engineer, I had worked through a number of challenges getting things running smoothly. Things have gotten a lot easier when it comes to networking and printers. Because I have a son with even greater geek tendencies than me, I now have a NAS (Network Attached Store) with multiple terabytes of storage. After thirty-five years in the technology world, I also have a pretty good idea of what works well. With that in mind I had Cat 5 Ethernet run from my old office to my new office.

I was a little surprised when our electrician did not know how to install the Ethernet jacks since I had seen our system engineers at Apple do it plenty of times. I ordered from Amazon the needed punch down tool and punch down block with the right jacks and did it myself. This being my first time at putting ends on Ethernet cables, I wondered if it would all work. I hauled a laser printer upstairs to the new office and connected it to the wall jack. Then I ran an Ethernet cable from my current Ethernet switch to the new wall jack in my old office. I sat down at my Mac and printed a document to the printer upstairs in the new office. It worked. Now I can gradually move things from the old office to the new one and never lose connectivity. I am very happy that laser printers are a lot lighter than they used to be back in the eighties.

It is amazing how much technology has changed. My first blog post on View from the Mountain was almost thirteen years ago and I was wrestling with my first Windows/Linux machine. My desktop has changed a lot since then. Windows occupies a much great part of it but I still have some vintage Macs chugging along in addition to my Windows computers and now Linux runs on my Mac instead of my Windows computer. My photo work is now all done on Windows but I think iMac from 2010 which got rescued by a repair will have a place in the new office for a while.

Some things do not change. I am still using an IKEA table as a first desk as I build my new office just like I did back in 2006. This is the first post written from my nice new office. It is a great spot to write.

September 13, 2017

We live in a society where many people think they can say or do whatever they want even if it harms others. They actually do not care since they have an agenda where they and perhaps a friend or two who refuse to see them in anything but a favorable light are the only ones who matter.

While they might protest that they are doing things for the good of others, a close examination of their rhetoric and more importantly their actions leads only to the conclusion that whatever they are doing is designed to benefit or entertain themselves and everyone else can go to hell.

Almost all of us come in contact with these people who love to quote facts, rules, and precedents as long as they support their intended outcome.

Most of these folks tend to try to get their way by shouting louder than others, trying to control the opinions of others, and threatening or insulting those that do not agree with them. If they are in government of any form, the last thing they want to do is to face the people whom they represent in a meeting.

Few of these folks are truly interested in a process that will actually solve a problem unless it resolves it in their favor. They attempt to bully anyone involved in issues and end up looking like a toddler having a temper tantrum.

They are the self-proclaimed experts on everything and of course their way of looking at things is the only way to look at anything. True facts are just confusing.

I have spent a life standing up for what I believe whether it was equal funding for the education of children in rural New Brunswick or running an HOA by following the rules.

Over the years I have seen people threaten to do this or that if I did not do something. Experience has taught me that you can only live your life to your own standards if you refuse to bend those core principles you have chosen for your life. The only response to a threat is to stiffen your resolve.

What surprises me most is that so many of these scorched earth people who will do or say anything to get their own way, think that the horrible things they say and do have no impact. They might attack your reputation one day and act like nothing has happened the next day. They are oblivious to the consequences of their actions and part of that is because people are afraid to stand up to them.

One of telling signs of these people who sow discord is accusing the very people trying to solve a problem of sowing discord. It is their fall back position of choice. While oblivious to the discord they have created, they are quick to point fingers at those hoping to resolve issues.

Their inexcusable behavior creates waves of consequences that wash over us all. Often we end up having to do things that we would never had done if we were dealing with normal people who care for people besides themselves.

It is long past time that we sentence people like this to life without real contact with the rest of us. If society is going to survive, why do we coddle those that seek to destroy it? Certainly we should stop electing them to any positions of authority.

If your agenda is to take advantage of the rest of us while you get your way, why should you expect me to be so stupid as to help you do it? It has never worked on me in the past and is unlikely to do so in the future so just save your threats for someone who has not seen it all before.

Remember if your role has responsibilities that effect me, count on me to hold you accountable if you do not fulfill those duties.

September 23, 2016

There are parts of your life and people that have a huge impact on the person that you become.

I remain proud that I was a Boy Scout when growing up. After many years I also can look back on my years in military school at McCallie with fondness. The McCallie motto of Honor, Truth, and Duty has been as much a part of my being as Harvard's motto of Veritas (Truth). My years at Harvard were a time when our country seemed to be ripping apart at the seams, but I remain convinced that our country's foundations handled the challenge of the sixties and seventies without breaking and were stronger after all the turmoil.

It used to be a joke in our family that my mother would give a friend or family member almost anything that they asked for that she had. She was never one for letting things be stuffed away unused in the attic or even under-used somewhere in the house. She was always happy when useful homes were found for things in storage. Life was for living and accumulating stuff was not part of her plan for happiness. Mother was also not very forgiving about donations that were wasted. My father once gave the Mount Airy YMCA a $20,000 donation. They used the money for a parking lot and mother thought they could have done much more with the money. She never forgot or forgave them.

Considering my background, perhaps it is not too surprising that I became disenchanted with politics in the early seventies. It was a time of assassinations and Watergate. It was also a time when I felt like that I did not know myself. I took a chance and went off to Canada. With $6,000 from my mother, I bought a home and farm on the shores of the Bay of Fundy in Nova Scotia. My father helped with a few thousand for a farm tractor and some equipment and I went back to the land for three years. There were a few cows, two Labrador retrievers, tons of hay and lots of gardening. Of necessity I learned to do almost everything from copper plumbing to electrical wiring and building cabinets.

About two years into my back to the land experiment, I made a trip down to the states to help a college roommate get married just outside of Boston. From there I wandered down to Washington to visit a college friend. The trip to Washington convinced me I had made the right decision to move to Canada. After Washington I headed down to Mount Airy where my mother was living. With the help of a blind date, I was smitten and ended up marrying a wonderful North Carolina lady a few months latter. I convinced her to come back to Nova Scotia with me.

Once there is someone else in your life, it is impossible not to think about others. In 1974, my wife, our two retrievers, the tractor, several cats and all our belongings moved to a farm in Tay Creek, New Brunswick. There I learned almost everything I had not learned in Nova Scotia. While more cattle came first (eventually the herd numbered 200 Angus), the children showed up within a few years. Our three children had the most impact on my worldview. It is impossible to have children and not care about the world where they will grow up. With children you get involved with all sorts of things like Sunday school, Brownies, Cub Scouts, soccer, hockey, and even schools especially when they are threatened.

Our children in the end were what brought us back to the United States. Even after we moved off the farm to Halifax, Nova Scotia and I went to work for Apple, we still loved living in Canada. We had great friends and enjoyed the relative tranquility of Canada. I still remember the story of the one bank robbery that we had in the small town of Stanley that was near our farm. The bank robber came in and was told the safe was on a timer and he would have to wait for it to open. The teller asked him if he would like a cup of tea and being Canadian he said yes. The teller made the tea, called the RCMP, and after the robber finished his tea and left with the money, he was picked up on the one road that led out of town. We left Canada not because of Canada but because we thought our children would have better opportunities in the States.

We first moved to Columbia, Maryland, but quickly figured out that we needed a place closer to our roots so within a couple of years we were living on the side of a mountain in Roanoke, Virginia. There in the Roanoke Valley we found a great Presbyterian Church (to match my years in a Presbyterian military school), wonderful schools, and friends that still delight us. Still my Apple job was a pressure cooker and the little time that I had was often dedicated to family and staying sane. In 2000 my mother moved in with us in Roanoke and we became part of the sandwich generation.

By 2006, my mother had passed away and I was gone from Apple and its unethical culture. That year we found a new place to heal from the wounds of the corporate world. The Crystal Coast has been a dream place to be, and as the pressures of work eased up after my departure from Apple, I was able to start volunteering to help others on a consistent basis instead of just being a good Samaritan when I cleaned their driveways with a snowblower, helped dig graves, or pulled folks out of snow drifts. I learned a lot in my three years as a Presbyterian elder and still feel great peace from our church family. However, the last year of my three years as an HOA board member made me feel like I was back in the seventies. It has not made me want to move back to the cold winters of Canada.

While I am just as disenchanted with the problematic HOA board that took over from our team as I was with our government back in the days of Watergate, I do not feel as helpless. With the skills that I learned over many years, I know the problem can be fixed and it is just a matter of time before things will be back to normal. It will take work and a thick skin but with others standing shoulder to shoulder with me, the problem while troubling is manageable. Long ago I learned that you cannot let others hijack your institutions for their own benefit. There are times you have to stand for what you believe. I take great pleasure in knowing that many others are already standing with me and rooting for our success.

Much of what people seem to learn today is that everything goes especially if it makes their own tiny life better. Even when they make many others miserable in the process, it is justifiable because they benefit. The selfishness that drives many of these people makes no sense and I often wonder how they even sleep at night.

Only as people understand that promoting the greater good helps us all will we make true progress. Sacrificing a little of yourself for others is a grand American tradition that has been lost in much of the business culture of this country. We need to bring it back and refuse to elevate those whose only goal is success on the backs of others.