I heard back from him again after bringing that up and I entered my serial number.
My shipping materials are on the way, I chose to get it repaired.

thanks !

You're welcome. Us 609 owners gotta stick together! Mine's still seems fine. Bought it directly from Onkyo as a refurb about 1 1/2 years ago. Hoping it has the update already. If not, I should be covered 'til 2018.

You're welcome. Us 609 owners gotta stick together! Mine's still seems fine. Bought it directly from Onkyo as a refurb about 1 1/2 years ago. Hoping it has the update already. If not, I should be covered 'til 2018.

Ed

that's good. I will keep everyone updated on this process and we can see how long it takes.