Visitors Information

Chanticleer is open to the public Wednesday through Sunday from 10 am until 5pm. Many of our visitors' frequently asked questions in regards to general information about visiting and enjoying our garden have been listed and addressed below.

For any additional information, please feel free to visit the contact page and get in touch with us either by phone or email. We'll be more than happy to assist you in any way we can.

Hours

Chanticleer is open 10:00 a.m. to 5:00 p.m. Wednesday through Sunday. The garden is also open on Friday evenings until 8:00 p.m. from May through Labor Day. The 2016 season begins on
March 30th and ends on October 30th.

Wheelchair Access

Chanticleer is wheelchair accessible. The topography through parts of the garden is steep so please discuss with our Receptionist the best way to proceed on the path before you begin your tour. We recommend that you park in a designated spot near the entrance so that the garden is easily accessible for the wheelchair.
Wheelchairs are not available for rent at the garden.

Garden Etiquette

• Walk only on paths and lawns.
• Leave the plants and animals as they are.
• Keep the garden smoke-free.
• Eat only at the picnic tables. On Friday evenings (May through Labor Day), we welcome you to picnic throughout the garden.
• Please carry out what you bring in and do not leave belongings unattended.
• Sports activities, pets, and loud sounds belong elsewhere.
• Please keep your children in sight.

Painting Guidelines

Painting is allowed on Wednesdays, Thursdays and Fridays during open hours. Please leave the garden and rest rooms as you found them and respect the wishes of the gardeners and other guests. Set up on lawns or terraces and allow adequate space for movement around you. Please stay with your equipment and use care in cleaning your equipment. Please take out what you bring in.

Photography

Wedding / Family photography by professional photographers is not allowed in the garden.
We ask garden photographers to sign a Photography Guidelines and Tripod Use form which can be accessed below or given to you upon arrival at the Entrance Desk.

Photography Guidelines and Tripod Use

Chanticleer appreciates your interest in photographing the garden. We restrict the use of any photography / photos / images / video and film footage taken at Chanticleer to editorial purposes only. We request all images be labeled naming Chanticleer as the location. If the image is digitally captured, Chanticleer should be included in the metadata as the location.
Photography / photos / images / video and film footage taken or captured at Chanticleer may not be used for advertising, commercial use, or services. Any exceptions require advance written permission from the Executive Director.

We ask you abide by the following guidelines while on the property:

1. Set up tripods on lawns or terraces, not in the garden beds, and allow for movement
around you.
2. Follow the requests of gardeners and other Chanticleer staff
3. Respect the wishes of other guests
4. Leave the garden as you found it