Frequently Asked Questions

What would we get if we use your service and how long we get the final file ?
You would get all original photos in hi-res (300 dpi) JPEG format,
For maximum quality, we need 4-8 weeks to finish photo editing

Is there any additional fee for USB / album delivery service ?
Sure, clients are responsible for the delivery service charge.
except you use online transfer (google drive) so you can get the file faster without shipping cost.

How about the entrance fee for the pre wedding locations ?
No, Location permission fee is not included in all pre-wedding packages

The meals or lunch is included ? did we need provide for you ?
Actually the meals or lunch is not included. I’ts defend on you, if you want provide for us will be good, if not, we will provide by our self.

What if it is raining ?
Make your decision before the make-up starts, whether you’d like to continue to photo session or not.
If the make-up has been started and the weather turns rainy, you could move to another date (rescheduled following our schedule and re-make up USD 100) Photo shooting can’t be canceled.

Are your package include the gown ?
No, Better you bring your own gown for photo shooting

Is it the package including album ?
No, but we could provide additional album. You could check the album examples above. The album processing depends on the album type.

How is the album layout ?
We use simple minimalist album design, which would only consist of edited photos. We would reconfirm the final layout to you before it is printed out

Do you always upload your clients’ photos on social media ?
All the photos are copyrighted to Maxtu Photography, and will be used for marketing only.

How to book your service ?
We need your down payment 35% from the price, you can pay via PayPal, Western Union or Bank Transfer
CANCELLATION FEE = DOWN PAYMENT (NO EXCEPTION)

How about the rest of the payment ?
Final payment you can pay by CASH before photo shooting started OR you can pay via PayPal one day before photo shooting with charge 5% from the balance

—–ATTENTION—–

FINAL FILES OF PHOTO AND VIDEO ONLY SAVE FOR 3 MONTHS IN OUR HARD DRIVE AFTER WE SHARED TO YOU, SO PLEASE SAVE IT CAREFULLY.