Telehealth Ontario is a free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse. Phone: 1 866 797 0000TTY: 1 866 797 0007

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What to Bring

Your health card (OHIP card)

Photo ID that includes your current address

List of your allergies and any medications that you are on

Test results, x-rays, letters or reports from other facilities which might help us take care of your medical problem

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Our hospitals provide professional
translation services but if you’re not fluent in English you may find it helpful to bring a friend or family member who can translate your needs to our staff.

What We Do

Provide expert assessment and management of walk-in patients and patients who arrive by ambulance

Arrange for follow-up care

Provide training to students and staff in nursing, medicine and allied disciplines

Conduct research to improve emergency care

Exceptions To Our Services

The UHN Emergency Departments are happy to see any and all patients, but please note the following:

ChildbirthUHN can't provide special obstetrics care. If you do attend one of our Emergency Departments, we may have to transfer you to another hospital to continue your care. The nearest hospital which provides this service is
Mount Sinai Hospital.

Wait time advisoriesWe cannot predict the length of your wait time either while you are at the hospital or when you call on the phone.

Additional chargesSome services (e.g., Ambulance) and products (e.g., crutches or certain types of splints) are not covered by Ontario Health Insurance. You may be asked to pay for these services or to expect a bill in the mail. We will generally inform you about these costs and try to answer any questions you may have. If you have supplementary insurance or are not an Ontario resident, there may be further costs or possibilities for recovery of these charges. You may need to contact your health insurance provider for assistance.