Responsible for configuration of new and existing systems and procedures. Worked with the development team to ensure that the system is in place.

Created a new feature to be used by the team to improve the efficiency of the product. Reduced the number of defects and improved the overall productivity.

Provide support for the development of new and existing systems and procedures. This includes the creation of new users, and assigning permissions to the users.

Work with the customer to ensure that all the equipment are in place and on time. This includes the following: Project management, change control, and problem solving.

Perform system administration duties including: installation, configuration, maintenance, and troubleshooting of all systems and applications. Provide support for the development and testing of new software.

2017-12-182017-12-18

Software Quality Engineer

Social Vocational Services

Work with the QA team to develop test strategies, configuration, and integration of new systems and documenting the results of the operations.

Provided quality assurance to the team to ensure that the product is delivered on time. Met with customers to identify and resolve issues.

Coordinated with the software engineers to ensure that the system is tested and documented. Performed the duties of the team and the development of the program.

Participated in the development of the product and process improvement plans. Worked with the team to develop and maintain the release plan.

Lead the development of a new product and process improvement program. Responsible for the creation of a new product release.