230 Customer Ratings

46 Customer Reviews

I will be checking on another unit for my son. We have used Uncle Bobs in the past and we were satisfied with the storage and service.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Shawn

Virginia Beach, VA

December 29, 2014

Great service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Dennis

Manassas, VA

December 3, 2014

Very responsive to our needs!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Vashon

Norfolk, VA

November 30, 2014

amazing

Staff

4.2

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Steven

Virginia Beach , VA

November 18, 2014

None

Staff

4.5

Cleanliness

4.7

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Roland

Chesapeake, VA

October 10, 2014

neat, clean, secure, and has a soda machine on premises

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Virginia Beach, VA

September 23, 2014

Bill and his staff consistanly demonstrated a helpful attitude and professional demeaner. The storage unit was consistanly clean and well maintained. The staff was well informed of company policy, guidelines, regulations. Any and all issues were promptly addressed and resolved. Bill has the skills, knowledge, and "can-do" attitude to successfully serve as a regional manager.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Cynthia

Virginia Beach, VA

September 23, 2014

I appreciated that the employees sounded engaged in their job, were friendly and always seemed like they had a desire to help. When I called other rental places, the employees often sounded like they were just "punching a clock" and not all that interested in me as a person or potential customer. Uncle Bob's was the completel opposite.

Staff

4.7

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ellen

Virginia Beach, VA

August 30, 2014

I have dealt mostly with Donna who is an absolute pleasure to work with - she is always very kind and very helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ashanti

Virginia Beach, VA

August 26, 2014

She took the Tim to answer any questions. She even placed a call to ensure the truck was reserved for us.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Linda

Virginia Beach, VA

August 26, 2014

All good

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Virginia Beach, VA

August 25, 2014

I do really like the folks on Central Drive. They are very prompt, very good at answering all the questions and getting me out of there quickly. They have a very professional but friendly demeanor when they are in the office or out on the grounds.
I had a client with me last week in the climate controlled storage area and she commented on how cool it was inside and how nice the facility looked. That makes me look professional for choosing Uncle Bob's and that's great. The client had been to another vendor's storage of her things and she mentioned how much nicer Uncle Bob's facility was. Thanks for making me look good!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Rosann

Virginia Beach, VA

July 26, 2014

Donna told us of a bigger unit for same price that was on special but not on Interent.

Staff

4.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Joseph

Virginia Beach, VA

July 17, 2014

Outside gate seems to be left open most of the time.

Staff

4.7

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Mittie

Virginia Beach, VA

June 26, 2014

Ms Donna and her crew are awesome!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Leann

Virginia Beach, VA

June 6, 2014

I think you should have a public dumpster available to use for those renting a space.

Staff

4.3

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Nashua, NH

May 28, 2014

Nice clean place, friendly staff, very helpful

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Andrew

Norfolk, VA

May 4, 2014

Friendly and patient customer service

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Diane

Virginia Beach, VA

April 27, 2014

Excellent help explaining everything I needed to know and showed different sized bins to me.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Andy

Virginia Beach, VA

April 26, 2014

The staff was great, and the value was top notch!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Donna

Norfolk, VA

March 26, 2014

Great people

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Beth

Virginia Beach, VA

March 20, 2014

From our first day in the office, we have always felt welcomed at Uncle Bob's Storage. The staff, especially, Tameka, are professional, courteous and always eager to please. If we have questions either in person or via phone, the staff respond in a timely manner. Highly recommend this storage company to my friends and family.
Thank you for a great experience.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nathan

Virginia Beach, VA

February 27, 2014

I am a thoroughly satisfied customer. I have recommended your facility to others some of whom became customers. I will continue to do so.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Robert

Virginia Beach, VA

February 26, 2014

Very nice staff

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Deborah

Virginia Beach, VA

February 26, 2014

The staff is excellent. Great customer service! Very helpful in trying to meet your needs and great in explaining and very patient.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Shanel

Virginia Beach, VA

February 26, 2014

The associate TAmeka at the central drive location was great i explained to her that i could come but it would have to be on my lunch break and when i arrived she was ready with my paper work. I was in and out and was still able to stop for lunch within my hour lunch.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Theresia

Virginia Beach, VA

February 26, 2014

great place, great people, good deals. I recommend uncle bob's to any one that I know that needs storage.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lind

Virginia Bch, VA

February 26, 2014

keep up the good work

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Sandra

Virginia Beach, VA

February 25, 2014

Overall very satisfied. I paid in advance for storage for my mother. When I cleared out the storage unit, I was assured the over payment/credit would be sent within 3 weeks.
Still waiting.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

4.0

4.3 out of 5 stars

By John

VA Bch, VA

February 13, 2014

Would like to be able to schedule a payment by future date. That would help me pay more promptly by setting a date for payment on days where I might be travelling, be in meetings, or just otherwise busy.

Staff

3.8

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Meg

Virginia Beach, VA

February 4, 2014

Thanks Uncle Bob's

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Venisa

Virginia Beach, VA

February 4, 2014

I have been a customer of Public Storage locally and in another state, and in the past I have used Jack Rabbit storage. Uncle Bob's is most definitely the best, well-maintained, best priced and has most convenient hours of all the storage facilities I've used. I'm really glad I found them!

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Deborah

Virginia Beach, VA

January 16, 2014

Very Friendly atmosphere
Very helpful
Patient
Showed genuine concern about my needs
Hours of access to storage unit is excellent!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Francisco

Bronx, NY

January 15, 2014

The associate was very helpful and even called me to tell me that I was charged for a role of tape. Donna was very helpful

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Marisa

Virginia Beach, VA

December 9, 2013

Sometimes the gate gets stuck when it's opening.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Bridget

Cheriton, VA

November 30, 2013

Awesome, awesome staff at the Shell Road location - always go above and beyond the job description to help or assist me in every way. I can't say enough for the service - many thanks from a customer of 10+ years at Uncle Bob's. The staff you hire is the reason I always come back to Uncle Bob's! Thank you so much

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.7 out of 5 stars

By Crystal

Norfolk, VA

November 2, 2013

Great first impression with call center to set up local start of storage facility but after years prices kept going up. I guess that is business.

Staff

3.7

Cleanliness

3.7

Expectations

4.0

Satisfaction

4.0

Recommend

3.0

5.0 out of 5 stars

By Christine

Virginia Beach, VA

November 1, 2013

great people at my location

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rosemary

Virginia Beach, VA

October 29, 2013

Donna and Bill at my site are fantastic! They make a great team!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By James

Virginia Beach, VA

October 18, 2013

I particularly like the ability to easily pay my rent online.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Jeremiah

Virginia Beach, VA

October 5, 2013

Ms. Donna was so very kind and helpful during our move in! It was a scortching hot and Ms. Donna brought us cold water bottles to help us bare the heat! She also gave us a ride to the bathroom. Thank you SO much! This was definitely above and beyond and definitely left an impact. Thank you again for your excellent hospitality! :)

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Virginia Beach, VA

September 24, 2013

Great service and the nice lady Donna really went the extra mile for me,I have already recommended you to 2 corporate companies,you can be proud of the staff they are the best.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By William

Portsmouth, VA

September 23, 2013

First time I ever needed a storage unit. My brother-in-law recommended uncle bob's. Great price, great staff, great experience. I would definitely recommend to others. Thank you.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By James

Virginia Beach, VA

September 3, 2013

Everything was as I expected Clean and efficient as a returning customer it was like coming home

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Charles

Virginia Beach, VA

August 27, 2013

price was best

Staff

4.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

4.0

Recommend

4.0

4.6 out of 5 stars

By Vincent

Newport News, VA

August 7, 2013

The cleanliness and professional handling of the units is what made me use the one in Virginia Beach, even though Im in Newport News, I like this one better than any of them! GREAT JOB VA BEACH!!!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Humidity Controlled Storage Units

Dri-guard Humidity controlled storage is designed to protect goods from an extreme rise in humidity levels inside the space, regardless of the outside humidity. Reducing humidity helps protect against mold, mildew and moisture damage to furniture, metal, fabrics and paper.

Climate & Humidity Controlled Storage Units

These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper.

Heated Storage Units

Ideal for winter climates, heated storage units protect your belongings against the effects of cold temperatures. Our heated storage buildings help monitor temperature inside the space. As an added bonus, you'll be warm while inside your space each time you visit!

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Virginia Beach

Beach-side living means lots of water sports, and water sports means lots of equipment. If you have too many kayaks to keep in your garage, fit them into one of the storage units at Uncle Bob's Self Storage of Virginia Beach. Some units have drive-up access, making it easier to strap that kayak on top of your car. Other units feature climate and humidity control, helping to keep your property in good condition. Uncle Bob's Self Storage is conveniently located off International Parkway near the mall.

Serving the Communities of:

Fort Story, Chesapeake
23460, 23453, 23452

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!