How can I move to you and avoid any downtime?

1. Signup for a hosting account using our online order system. Once we receive payment we will setup your account and send you the details you need to upload your files and setup email addresses etc.

2. Make sure you have a backup of your website's files, so that you can upload them easily to one of our servers.

3. Update your domain's DNS to point to ours:ns1.blacknight.comns2.blacknight.com

It may take between 12 and 72 hours for the DNS to fully update to point to your new online home. You can check this online using our DNS check

4. Once the DNS has updated you should contact your former hosting company to cancel your account. If you have any issues moving hosts please contact our support team.

NB: If you are moving to a hosting package on our old hosting system (Direct Admin \ Helm) then you may need to contact our Support department about how best to point the domain to your hosting package.