The Most unprofessional Bank Ever

The Most unprofessional Bank Ever

Waiting since August 2018 for RCBC to process a partial release of our mortgage, which is for 4 separate lots. We live overseas, but we made sure to travel to Manila taking time from our vacation to see the bank on 3rd January 2019. We could never understand what is so hard about paying off for 2 lots and reschedule the loan. Over that many months we are getting nowhere with RCBC bank. We lost a deal with a buyer interested to buy one of the lots because of the no progress to-date with the bank. We feel that RCBC keeps buying time endlessly without any foreseen solution to our problem which they have created and put us in. I don't think RCBC really cares about anyone's well being or even cares about a review like this.