Ensure that the checkbox for Scan for potentially unwanted programs is checked:

If you wish to disable scanning for potentially unwanted programs make sure the check box is unchecked before beginning the scan

[Trusting a Potentially Unwanted Program]

Upon detection a Potentially Unwanted Program, users may choose to trust wanted programs.

This is done by clicking the Trust this PUP link

The Trusted PUPs List may be managed via the Advanced PUPs tab.

Click the Start button from the toolbar

Go to Programs

Go to the McAfee folder

Click on McAfee SecurityCenter

Click Configure VirusScan Options

Click Advanced

Click PUPs

Click Edit Trusted PUPs List

Place a check next to the PUP that you wish to remove from the list and click Remove

Managed VirusScan 3.0 Instructions

[Potentially Unwanted Program detection]

Log In to the online Managed VirusScan account (e.g. http://www.mcafeeasap.com)

Click on the 'View' link for the 'Managed VirusScan' service.

Select 'Configure' from the menu and click on 'Manage Your Policies'.

Click on the 'Add New' button to create a new policy. If you already have an existing policy defined, click on the policy name and skip to step 6.

Enter a name for the new policy and select all the groups to which this new policy would apply.

Click on the Advanced Settings tab.

Under the section 'Enable optional additional scans', check the option for 'Scan for Potentially Unwanted Programs (adware & spyware)' to enable detection of Potentially Unwanted Programs. Uncheck this check box to disable protection against Potentially Unwanted Programs. Click on 'Show Advanced Selection' to display additional options that allow you to specify application(s) that should be included when scanning with Potentially Unwanted Programs protection On. Uncheck the check box for applications you would like to exclude from detection when scanning for Potentially Unwanted Programs.

Click on the 'Submit' button to save the settings

[Excluding files from being scanned]

Click on the 'Specify Exclusions' tab to create an exclusion for a particular file.Enter the complete path including the name of the file that is being excluded from being scanned.Click on the 'Add' button. When prompted if the path is a folder or a file, click on the 'No' button.

Click on the Submit button to save the settings

All the settings are applied to the Managed VirusScan client agent the next time an update occurs that downloads an updated product file (e.g. when a new virus definition file is downloaded and installed).

McAfee AntiSpyware 2.0 Instructions

[To exclude an application from detection]

Method 1 - in response to an AutoProtect alert

While AutoProtect is enabled, launch the program you wish to exclude from detection

When the warning dialog appears, click Trust this program

The program will no longer be detected

Method 2 - following a manual system scan

Click on the Start button in the taskbar

Go to Programs

Go to the McAfee folder

Click on McAfee AntiSpyware

When the main McAfee AntiSpyware dialog appears, click the Scan section tab

Select Thorough Scan

Click the Scan Now button

When the scan is finished, highlight the program you wish to remove from detection and click the Trust button

When the confirmation dialog appears, click Yes

The program will no longer be detected

[To resume detection for an application previously excluded]

Click on the Start button in the taskbar

Go to Programs

Go to the McAfee folder

Click on McAfee AntiSpyware

When the main McAfee AntiSpyware dialog appears, click the Options section tab

Under the Settings section, click Trusted Programs

Highlight the program in the list for which you wish to resume detection

Click the Untrust button

When the confirmation dialog appears, click Yes

The program will be detected again by AutoProtect and in future scans

ePO 4.0 Specific Instructions

[Adding PUP exclusions via ePO 4.0]

Determine the name of the PUP you wish to exclude (this can not be done in ePO).Use a local VSE console to locate the name.You can also refer to detection logs, the McAfee VIL, or other resources.

Click the Systems button/widget in the top navigation bar.

Click the Policies tab.

Choose the product you wish to configure via the Product pop-up menu.

Click the Policy Name for the Unwanted Programs policy.

Specify the detection names to exclude.You can click the Plus button to add more than 1.

Save via the Save button.

McAfee Total Protection Instructions

[To exclude an application from detection]

Method 1 – In response to an AutoProtect alert

When the warning dialog appears, select the Allow button:

The program will no longer be detected unless you remove it from the Trusted Items list.

Method 2 – Following a manual system scan

When the scan is complete, select the Trust button next to the detection you wish to trust:

The program will no longer be detected unless you remove it from the Trusted Items list.

[To resume detection for an application previously excluded]

Open McAfee Total Protection

Select the Navigation option in the upper right corner

Select the Quarantined and Trusted Items option in the Navigation Center:

Highlight the exclusion you wish to remove and select the Remove From Trusted List button: