About Us

Florida Diagnostic Imaging – About Us

Community-based Services

We operate on the philosophy that healthcare is primarily a community-based service. Our centers are created to be a permanent fixture in our community. To that end, our independent diagnostic imaging centers are staffed and operated at a local level. Talented professionals are employed to provide the best quality services to their own communities.

Quality Standards, Board Certification and Accreditation

Our care givers have the credentials and experience to ensure you receive the highest quality imaging services. We have Board Certified Radiologists on staff and we are a preferred provider for an extensive array of managed care payers.

Florida Diagnostic Imaging provides a superior level of medical imaging services to help referring physicians deliver the best possible treatment and patient care. Our radiologists pride themselves on providing responsive service to our referring physicians. Reports are generated as soon as images are read. All reports are available 24/7 to referring physicians through Florida Diagnostic Imaging's online radiology information services.

Our professional and caring staff also recognizes when a patient visits our imaging centers they may be worried or anxious about their health and the procedure itself. Patient comfort and convenience is paramount as well as sensitivity to each individual patient's needs.

Referral Forms, Reports & Images, Appointments

We're here to assist you! Results are available to referring physicians by clicking on the appropriate Provider Access button that is located on each page of our site. If you are interested in obtaining access to online reports and images and do not have a login, or if you're in need of more referral forms, your Marketing Manager can assist you. Our scheduling staff is available Monday – Friday to schedule your patient exams.

Services

Florida Diagnostic Imaging offers a full range of imaging services with board-certified radiologists, certified technologists and service-oriented staff. All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.

We provide rapid, reliable and reasonable diagnostic imaging services

We provide 24-hour report turn around as a standard of business, and upon request, can provide 2-hour call reports for STAT appointments. Florida Diagnostic Imaging is dedicated to providing the highest standard of care in diagnostic imaging services.

Patients

Appointments

All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.

Your Arrival

You will be asked to arrive before your scheduled appointment to allow time for you to complete the necessary paperwork. Please bring the following documents to your appointment:

Financial assistance is available for patients who receive medically necessary services and meet the eligibility requirements under the policy. If eligible for financial assistance, patients will receive a 100 percent discount or free care. The financial assistance program does not cover elective services.

At Florida Diagnostic Imaging, we want to assist you in coping with your financial requirements. Each health insurance company has different rules for filing claims. You may incur added expense if you fail to follow your insurer's requirements. For patients with insurance, you will be required to pay any deductibles or co-insurance dictated by your insurance plan at time of service.

Careers

Careers

Florida Diagnostic Imaging is a part of Novant Health, an integrated not-for-profit health system nationally recognized for quality healthcare and innovation. If you are driven to succeed and share our desire to improve the health of our communities, then Florida Diagnostic Imaging might be the right place for you.

If you would like to join us in delivering the most remarkable patient experience in every dimension every time, we want to talk with you about possibilities on the Florida Diagnostic Imaging team. Employees at Florida Diagnostic Imaging are selected not only for their experience and ability but also for their willingness to deliver an exceptional level of customer service.

Pay Online

Florida Diagnostic Imaging plays a proactive role in helping patients receive quality care. We work with an extensive national network of insurance and managed care organizations. Always putting the patient first means ensuring your Florida Diagnostic Imaging experience is the best possible. Your experience as a patient continues throughout our care for you, until you are satisfied with the way we handle your insurance filing and any remaining bill payments.

Online Payments

Florida Diagnostic Imaging offers you the ability to pay your account online. If you would prefer to speak to a customer service representative or you would like to use another form of payment, please call our Patient Financial Services Department at (877) 442-2992 or you can email them by clicking here. The call center is open Monday through Thursday 7:30-6 and Fri 7:30-4 EST. Online payments can be made using Visa, MasterCard, Discover or American Express.

All you'll need...

You will need to have both your statement and method of payment on hand in order to complete the online payment process.

FAQ

Frequently Asked Questions

When your doctor recommends a diagnostic imaging test such as an MRI, CT, ultrasound or X-ray, you have a choice where that test is performed. At Florida Diagnostic Imaging, we are dedicated to ensuring that you have an outstanding patient experience. We are committed to providing convenient, high quality radiology services at a price you can afford.

Knowing what to expect at your radiology appointment can ease concerns and help your visit go smoothly. Please view our Frequently Asked Questions page to find answers and contact us if you have further questions.