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On June 4th leaders from across the NHS and Local Government attended an HSMC/Public Service Academy (PSA) event focussing on the challenges of involving citizens in a time of public sector austerity. Attendees heard presentations from Dr Marion Danis from the National Institutes of Health at the US Department of Health and Human Services, Professor Derek Bolton from Citizens UK and Mr Saidul Haque from Birmingham Citizens.

Date:

Thursday 13th June 2013

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Discussion papers

The Twenty-first century public servant: developing our response

The nature of public services is changing and this has significant implications for those who work in them. The localism agenda and the devolution of power promise to dramatically alter systems of public services. Added to this, the increased involvement of private and third sector providers in the delivery of public services means that we are seeing a radical programme of public service reform. Taken together these changes could mean a significant shift in terms of what public servants do, where they do it, what skills they may need and what their career trajectories might look like.... Read more