A VIP-Bus it is not. But ok. Left at 8:30, not at 8. Be prepared, that Lao-People tend to get sick on this Trip. Driver was good, i felt Safe.
What is far more annoying: i booked a VIP-Bus in the 8. to go to Vintiane. I dont like Minivans, because they are in accidents all the time. So i booked the more expensive Bus. But on the Voucher it says Minivan. The Bus doesnt Even leave at 9. So you let me pay more and tricked me in the Minivan. Iam not happy

Danielle18.12.2018

van Regional, Naluang

★★☆☆☆

Pick up before minivan was not clearly communicated - minivan was fine

Pekka18.12.2018

bus VIP 24, Naga Travel

★☆☆☆☆

The bus we bought the ticket in 12 Go Asia did not go at all. Happyly we got another bus in that ticket which was not as good. We recommend that you buy tickets direct in Luang Prabang. They are half the price compared to 12Go Asia.

Tarun17.12.2018

van Regional, Naluang

★★☆☆☆

The driver was driving recklessly.. I think he forgot there are brakes in the vehicle.. he just kept driving at full speed at roads which were broken and all ..

Adam16.12.2018

van Regional, Naluang

★★★★☆

Everything fine, but you really have to be 60 min before departure sharp - nobody is answering the Phone and pick up is very early

Gabriele11.12.2018

van Regional, Naluang

★★☆☆☆

We were forgotten at our hostel and nobody contacted us. After waiting for almost two hours and calling hotline about 5 times (they kept on putting the phone down on us), they picked us up and put on a later bus. The driver and van itself were good. If we hadn’t called, they would have left us behind.

Owen02.12.2018

van Regional, Naluang

★★★★☆

We arrived about an hour early which was good but you then have to get a taxi from there to the town for 20,000kip per person. The bus was full with 2 more people than seats, luckily one was a child and the other sat on a box. The only option really but not a bad journey.

Sten03.11.2018

bus VIP 24, Naga Travel

★★☆☆☆

I booked to arrive at 3 p.m. and arrived at 5:30 p.m.. The toilet was out of order and they did not stop for hours.

Jillian15.10.2018

van Regional, Naluang

★★★★☆

Prompt pickup and arrived quicker than expected at destination. Avoid the back seats as it can be very cramped with luggage etc.

Jason14.10.2018

bus VIP 24, Naga Travel

★★★★☆

Nice and quick glad you took route 13!

Jacques09.10.2018

van Regional, Naluang

★★☆☆☆

We know the streets are bad from luamg prabang to vang vieng, so thats not to judge.
But the driver drove recklessly throughout the whole trip and so we didn't feel save at all..

Amanda01.10.2018

van Regional, Naluang

★★★★☆

Prompt pick up, easy transfer at the bus stop, and an efficient drive to Vang Vieng. You can’t expect luxury travel in Laos but this option is definitely worth opting for. It can get a little bumpy due to the roads... but this isn’t at any fault of the company. The drive included a 45 minutes stop for lunch which I would have preferred to avoid so we could get there faster, but the rest of the minivan stopped and enjoyed so who am I to talk. Including 1 toilet break (about an hour and a half in to the journey) - 15 minutes, and a toilet/lunch stop (squat toilets and plentiful menu with snacks) - 45 minutes, the total journey time was 10am - 3pm (5 hours, would be 4 without stopping). Avoid the back two seats as they are in amongst the baggage and it can get very cramped, otherwise all seats were fine (as I said, not luxury but not “squished in like sardines” like a lot of reviews online suggest).

David30.08.2018

bus VIP 24, Naga Travel

★★★☆☆

If you are travelling the world to see and experience the world as it is then book this trip.........
If you expect European or western world style level and standards thus your expectations are such do yourself a less adventurous favour and take a plane and have your mum pick you up at the other end..........
This is local transport that has found the world of tourism to fill its seats so we were about 7 foreigners and 12 Laos nationals on the coach. A very tired and battered coach at that as the roads are full of holes and land slides. Impressively the diggers were out clearing the roads very quickly so we were only waited thirty minutes. .........
The roads are such I would not be putting shiny new half million dollar coach through that either so they are making it work with ehat they have with everything thrown at them. ........
The coaches and passengers are thrown about as it winds its way around the beautiful mountain roads so it needs a driving style that would scare most but remember these guys have done this trip a thousand times and the guy driving did an excellent job.........
This is a world of fix the old albeit even in a very patched sense to keep the service running. They are local drivers and employees so don’t expect them to speak English, they are polite, work hard and get the job done and you get a lunch stop half way thrown in with the ticket. The coach also stops a couple of times so you can use the toilet........
Locals rock up with box upon box of needed supplies to get them home to their isolated villages, this can take time so, yes the coach can leave late, that’s how this world ticks, be patient and enjoy your journey with a smile and you will get a smile back.......
Oh yes, their seat belts were there but not all of the. worked. My seat was lose and I almost tipped into the isle. So now you can make an informed decision. Would I do it again; yes!.......
I broke my trip up from Luang Prabang to Pakse up with a stop in Luang Prubang and Vientiane. So,you will probably see more reviews from me.......
Enjoy life’s journey. Dave 48 British. travelling alone.

The ride and service level were fine. Took 1.5 hours longer due to mudslides on the road. Lunch stop was a bit of an adventure as only 1 person spoke English and all toilets were squat

Vang20.06.2018

van Regional, Naluang

★★☆☆☆

check in agents customer service is very poor and unfriendly. At luang phrabang bus stations, I was given the run around and I was quite confused and ended up not having any transfer bus to Vientiane. another word, stuck.

Lauren23.05.2018

bus VIP 24, Naga Travel

★★★★★

Smoking on bus made me sick. Otherwise fantastic

Sophie05.05.2018

bus VIP 24, Naga Travel

★★☆☆☆

Dirty, broken, smelly... but it got us to Vang Vieng alive so!

Klaudia07.02.2018

bus VIP 24, Naga Travel

★★★☆☆

Seats were comfortable but totaly zero space for legs, bus moved one hour later from station and journey was longer two hours then scheduled. What’s more driver forgot that half passengers is leaving in Vang Vieng, so please be aware where you leave bus and count extra hours.