Business Systems Consultant 5

Technology at Wells Fargo is at the heart of what enables us to satisfy our customers financial needs and help them succeed financially. The Enterprise Information Technology (EIT) team leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day both in the United States and across the globe than any other division in our company.

Enterprise Information Technology at Wells Fargo offers technology and services that exceed Wells Fargo customers expectations and directly enable them to succeed financially. Through technology and operations services, EIT interacts with customers more than 12 billion times a year through branch, mobile, online, ATM and telephone transactions. EIT impacts customers directly through systems availability and security, as well as indirectly, through Wells Fargo business partners who offer and deliver a myriad of products and services that meet customers financial needs. EIT strives to be a competitive advantage for the company and effective information management is one example of where we can take our capabilities to a new level of excellence.

The EIT team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel. EIT also helps customers by remaining trusted partners working with all lines of business (LOB) to develop and deliver value-added products and services. To do this, EIT draws on the talents and motivation of thousands of technology team members across the enterprise.

Job Description:

Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems. Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements. Works with user groups to provide training, resolve questions, assess user needs, and recommend changes. Prepares specifications for system changes. Recommends and initiates systems testing. Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies. Provides direction and guidance to less experienced staff.

The person in this role will support the development, reporting and users of departmental tools. This position will be responsible for developing processes and standards, defining and articulating business requirements, and driving the integration of architected solutions. The potential candidate will be responsible for the coordinating reporting and day-to-day events between various users/support teams, as well as providing escalation support and communication.

Responsibilities include:

Act as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems.

Provides technical assistance in identifying, evaluating, documenting, and developing systems and procedures that are cost effective and meet business requirements.

Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

Knowledge and understanding of full life cycle software development

Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment

Ability to influence and collaborate at all internal organizational levels

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.