FAQ
1. Are your company a trading one or a factory?
Factory + trade (have 3 factories supplying shabby chic furniture, recycled wooden cabinets, upholstery items)
2. How long has your company run on home furniture?
enter this field from 2006, 2010 we have own exporting department.
3. What payment terms you accept?
Payment Terms: T/T, L/C, Western Union, or Cash.
4. After an order is placed, when to deliver?
Usually 45 days for a full mixed 40HQ, for special order e.g. only a few kinds of products or if we have stock or frames ready, can finish within 25 days.
5. Does your company accept customization?
We have our own factory and excellent design team, and we accept OEM/ODM.
6. How about your company's certification?
FSC, SGS, P2
7. If the products are not conformity with requirements, how to solve?
If the products are not conform to customer samples or have quality problems, our company will be responsible for it.
8. What about the cooperation process?
Confirm details of order, 30% deposit, Arrange production, pay the balance, shipment.Kindly feel free to contact us if any inquiry.