The do’s and don’ts of keeping followers happy online

Instead of calling the support line, a customer posted a complaint on your Facebook page. A negative, angry, very public complaint. What do you do? Only one in seven companies have a strategy in place for utilizing social media for their business plan—and there’s a good chance you’re in the majority. Whether you’re managing social…

Learn how to scour the local news and spot universal trends

The Internet has democratized the writing process like never before. You can now read the international editions of newspapers and magazines online, even if you live several oceans away from the nerve center of its publication. And the good news is that you can write for it too! Here’s how you can hone your…

Pitch your best tales from across the country to the railway’s newest travel and culture publication.

Circulation: 5 million Frequency: 6x/year Special Issues: None Background: Amtrak’s The National launched in October 2016 with the intent to tell stories about the culture and industry that is defining life along America’s rails, according to Alex Hoyt, executive editor. The onboard publication is targeted to travelers who are headed to any of Amtrak’s 500...