The Official Blog for TeleVox Solutions

The Official Blog for TeleVox Solutions

Posted on March 21, 2014 by West Corporation

A Bird In the Hand

Do you have patients who wish to opt out of using their insurance for payment? The Affordable Care Act allows a patient to make the choice between having you file with their insurance or paying their balance themselves without filing.

Mary Pat Whaley* (www.managemypractice.com), is a great resource for common issues faced in medical practice management. In a recent blog post, Mary Pat presents very logical situations as to why a patient may elect to forgo you having to file with their insurance. She supplies a form to capture the patient’s consent to opt-out of insurance filing. Mary Pat also details the steps to undertake to make certain that you stay compliant while catering to the patient’s desires.

With more patients now having high-deductible plans and the expected slowdown in reimbursements due to the mandated move to ICD-10, isn’t it better to go ahead and take the money from a patient who is ready and willing to pay you now?

*TeleVox has no business or financial relationship with Mary Pat Whaley or Manage My Practice.

West Corporation (Nasdaq:WSTC) is a global provider of technology-enabled communication services. West helps manage or support essential enterprise communications with services that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services. For over 25 years, West has provided reliable, high-quality, voice and data services. West serves clients in a variety of industries including telecommunications, retail, financial services, public safety, technology and healthcare. West has a global organization with sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit www.west.com.