FAQs

What do IP ratings mean?

IP ratings are levels of waterproofing within a product, sealing it from moisture and dirt. The higher the IP rating, e.g. IP65, IP67, the more water and dirt proof it becomes. These types of products are ideal for outdoor use or directly above a shower/bath. The lower the IP rating, e.g. IP44, the less water and dirt proof they become. IP44 products are more suited to a bathroom space such as above your sink, away from the bath area.

What are the different colours of LED lighting you offer?

Our LED bulb colours we offer are warm white (2700k/3000k), neutral white (4500k) and cool white/daylight (6000k/6500). We provide this range of colours so you can choose the right colour to suit the rooms in your home.

What payment methods do you offer?

We accept VISA, Mastercard, Maestro and Switch cards via PayPal, Amazon Pay and Sagepay. All methods of payment are safe and secure.

How long is the returns period?

You have 28 days to return you product if it is unwanted, damaged or faulty.

Where do you deliver to?

We deliver to the UK and selected countries across Europe. If you live outside of the UK and are unsure, contact our customer services team on +44161 837 6092 to see if we can deliver to you.

Why should I switch to LED bulbs?

LED bulbs are the best energy saving option over traditional halogen or incandescent bulbs. They use around 80% less energy, reducing your energy bills and provide a brighter light.

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Delivery

FREE Mainland UK Standard Delivery On orders over £50 - Within 3-5 Working Days

Standard delivery: £2.95 - Within 3-5 Working Days

£4.95 Next Working Day Express Delivery

Our Express Service Guarantees Next Working Day Delivery to UK Mainland* for all orders placed before 7pm Monday to Friday, and 2pm on Weekends (we unfortunately cannot offer this service to the following; Offshore, Northern Ireland, Republic of Ireland, Scottish Highlands & Channel Islands. We are also unable to offer this service for the Classic Arco Floor Lamp Range.) Orders must be placed before 12 noon Monday-Friday to guarantee next day delivery.

European Delivery- Please contact us directly to arrange delivery to an address outside the UK.