How can we support Kerberos for desktop access and a secondary authentication (either AR, LDAP or SAML) for mobile?

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PRODUCT:

Remedy with Smart IT

QUESTION:

How can we support Kerberos for desktop access and a secondary authentication (either AR, LDAP or SAML) for mobile?

ANSWER:

-> The best thing to do here is to have another url (LB url) for your mobile devices, then in RSSO create a realm for the mobile devices and have the authentication be something like AR or LDAP. So for example create another url called

Domain X -> this resolves to the MyIT/SMART IT serverIn RSSO create a new realm with the following