Because it immunizes ISPs for liability that others produce on their websites (think YouTube, Twitter, and Facebook), Section 230 of the Communications Decency Act of 1996 has been the subject of extensive scholarly debate. On the one hand, it’s praised for enabling...

If Yes, for How Long? For the last several months, many responsible businesses have been working like mad to comply with new app requirements that AppEsteem – a company that certifies apps – and Microsoft announced (regarding Unwanted Software) they would apply...

Evangelizing for a Safer Internet At the invitation of former Deputy Secretary of the U.S. Department of Treasury and former Governor of the Federal Reserve Board, Sarah Bloom Raskin, I spoke two weeks ago to a cybersecurity class that Governor Raskin is...

Helping App Vendors Respect Consumer Privacy With privacy concerns swirling worldwide, and with advertising platforms including Google and Bing announcing new compliance requirements for advertisers, it was great to devote our most recent webinar to GDPR and privacy...

Imagine you have created a fantastic app that your customers love. You are just starting to see real business growth. Until one fateful day, when you notice that sales conversions are down, refund requests are way up, and your customer service queue shows some...