Why Choose Us?

Your business or practice depends on your IT systems and you can’t afford to be wrong! We are the only network services, computer support, and IT consulting business in Las Vegas, San Diego, Los Angeles and the San Francisco Bay area that keeps our customers worry-free.

9 Reasons You Can Trust Pact-One Solutions To Keep You Up And Running:

Quick Response – Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

Reputable - Pact-One Solutions has been around since 2003, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.

Experienced - We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out newbies to train on your dime!

Business Savvy - We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company or practice.

One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.

Proactive – Our service philosophy is proactive, not reactive. With state-of-the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.

Comprehensive Project Management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.

No Geek Speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

OUR TEAM IS OUR PRODUCT. Every day our team of experts provide an entirely positive, above and beyond experience to every client in the Pact-One Solutions family.

We believe in the power of relationships and bringing heart to the IT services industry, which separates us from our competitors. We’re passionate about investing in our people and providing our team with fulfilling careers. We pride ourselves on creating custom, flexible and flawlessly executed IT solutions for over 500 active clients.

At the beginning of each day, we set out to continually exceed expectations, because Pact-One Solutions is focused on your long-term value rather than our short-term gain.

The Ultimate Guide To IT Support Services And Fees

If you are currently looking to outsource some or all of the IT support for your company or practice, this guide contains important information that will be extremely valuable to you as you search for a competent firm you can trust.