Office Master EF13 Electrostatic Discharge ESD High Lab Stool

Please note: This chair is custom-made and non-returnable. All fabric colors shown on your computer screen are approximate, based on the resolution of your monitor and subject to variation from the actual color on physical chairs. For more accurate ideas of color tones, etc. please contact customerservice@ergodirect.com or call 888-456-ERGO to obtain a sample or fabric swatch.

NOTE: The above video demonstrates general adjustment capabilities which vary depending on the model of the chair. The actual functions & appearance of your chair/arm may differ significantly from the video & illustration shown above. For a list of actual capabilities, please see the features list below or call and ask one of our knowledgeable customer service representatives at 1-888-456-3746. (Some options are available as an upgrade option and must be selected at time of purchase)”.

Description

Office Master ESD chairs are constructed from our most popular models to
meet special ESD seating requirements. Fabrics are made of 99% nylon and 1%
carbon fiber. We also stock 7 ESD fabric colors and 2 ESD vinyls.

Office Master EF13 Electrostatic Discharge ESD High Lab Stool

Limited Warranty

Office Master, Inc. (OM) warrants to the original purchaser that its products
are free from defects in materials and workmanship for the applicable warranty
period, as indicated below.

Should any item fail, OM will at its sole discretion repair or replace, with
a comparable product or part, any item found to be defective as a result of
normal commercial use (i.e., a single 8-hour shift, 5 days per week).

This warranty does not apply to items subjected to abuse, misuse, neglect,
alteration, or damage caused by shipment, storage, accident, fire, flood, or act
of God.

Lifetime Limited Warranty - The OM5 Series (including the OM5 Active
sub-series), Truly. Series, and Ginny are covered by a lifetime limited warranty
on all structural components as defined below.

12-Year Limited Warranty - Unless otherwise specified, all models not
classified as budget or 24/7 or heavy-duty are covered under a 12-year limited
warranty on all structural components as defined below.

7-Year Limited Warranty - Unless otherwise specified, all models classified as
budget or 24/7 or heavy-duty are covered under a 7-year limited warranty on all
structural components as defined below. Budget series include: BC, SG, ST, and
WS.

For all models, consumable items (i.e., casters, glides, etc.) are covered by
a 5-year normal commercial use warranty.

Fabrics and Foam - OM in-stock upholstery & foam cushions are covered by a
5-year normal commercial use warranty. Normal wear and tear on fabrics such as
wrinkling, dirt accumulation or gathering is not covered. This includes Truly.
Series “Jackets” and “Wraps”. Natural, minor variations may exist in color,
surface, grain or texture of upholstery materials. As a result, any such
variations are not warranted. COM/COL and graded-in fabrics are not covered.

Claims Procedure - Should any item fail, contact the Dealer from whom it was
purchased. A photograph of the damage(s)/issue(s) and of the “born-on” label
underneath the seat will be required to help OM determine the cause and extent
of any issues. If it is determined that a return is necessary, return that item
and its product proof of purchase to the Dealer, whereupon that Dealer will send
both to OM, freight prepaid. OM will repair or replace the defective part at its
sole discretion and return it to the Dealer, freight prepaid. Please email
related photos and details for any warranty claims to
cs@omseating.com.

Returns - Written authorization from OM is required prior to a Dealer
returning any failed or defective parts to OM. Any returned defective part(s)
will NOT be accepted without this prior written authorization, or a “Returned
Materials Authorization” (RMA) # assigned to it.

Warranty Labor - This warranty exclusively covers the repair or replacement of
OM parts as determined by OM and does NOT cover any portion of field labor or
service and does NOT cover any portion of field labor or service. For
information regarding OM’s non-warranty shop time and related charges, please
reference a current copy of OM’s pricebook, in the Terms and Conditions section.