Customer Testimonials

Pastor

Pastor was a competent shepherd dog for 10 years and served our family and flocks with joy and a sense of loyalty and responsibility you will rarely find in humans. This SERRA DA ESTRELA (Portuguese big breed) stood by my side for a whole night defending me from wildlife and keeping me warm after I bumped my head on a boulder during one of my seizures and passed out. It was thanks to his diligence and constant barking that a search party found me the next dawn, freezing and bleeding in the middle of the woods.
I read a lot of reviews in your site, often about company dogs. Pets
whose only job is to keep their owners company and bring some joy to
their lives. Pastor was not a pet, he was a working dog, and in 10 years
of remarkable dedication, he earned his place in the canine wall of
honour with flying colours.
After 10 years, he became ill with genetic hip wear. That's when we felt the obligation to care for him and pay in kind and love those years of hard work and unconditional fidelity.
About 40 years ago my father made a makeshift walking chair for another dog. Unfortunately I didn't inherit his expertise and so I found myself searching for an apparatus that would allow Pastor to keep some quality of life and let him take an occasional walk with the rest of the pack, since attending to the flock was no longer an option.
I will forever be grateful to BFM for allowing us to share some unforgettable moments of joy and companionship in the last few years of his life and for giving me and this best friend of mine the opportunity to enjoy some well deserved walks and play time.
Thanks to your contraption he maintained dignity and the respect of the pack until the day we were forced to put an end to his constant suffering. In the last walk with his BFM, some minutes before receiving his final prescription, he still tried to bark and run after his son who was neglecting his guard duties. - Vitor

Axl

This is Axl a.k.a. "Budsy." He is an 11 1/2-year-old brindle boxer. We got him as a 3-month-old puppy when we bought our first home. My husband and I don't have any kids, so our 2 boxers are our children and they are very spoiled! Axl and his best friend Ruby are such fun, loving, and well-behaved dogs. Over the years they both have had multiple surgeries to remove cancerous lumps. Unfortunately, the breed is susceptible to a handful of health issues. Right after Axl turned 10, one of the lumps grew back on his front right leg. After removal, the biopsy came back and showed that it was an aggressive cancer and that, even after multiple
tests, they could not determine what type of cancer it was. We started him on a low dosage chemo pill to try and fight it. The vet stated he had approx 6-9 months to live. Two months after we started him on the chemo, we discovered blood in his urine. After successfully treating that condition, he started showing signs of degenerative myelopathy. At first his back legs would get tripped up and now it's progressed so much that his back legs do not work at all. Despite his numerous ailments, Axl is still a happy dog and hanging in there! He continues to go to his vet every 3 months for checkups and is healthy enough to continue his medication. Eating is still his favorite thing to do next to being in his back yard. We bought him the wheelchair cart to try and help give him mobility so he can continue exploring his back yard. Although he
cannot try to catch any rabbits or groundhogs anymore, he can still get around and have some fun! - Amber and Dave

Stubby

My lovely Stubby was the first born to a litter I had in 2007. From the very beginning when she popped out I truly knew she was going to be a very special girl. So because I expected not to have another litter, and my cousin Peggy had always expressed an interest in a boxer, my cousin decided to take her. When my cousin took her we agreed that if for some reason she would be unable to care for her, she would return her to me. They only had one year together until my cousin was diagnosed with cancer and passed away. Stubby gave her the most loving companionship that Peggy needed during the final year of her life. Because of this, when Stubby came back to me she needed lots and lots of love and attention. I took her everywhere with me: to our cabin, to car shows, visitations at nursing homes, etc. She was even our greeter at our annual family/friend Christmas Party too. She did everything with me. She had a great desire to be right by my side, always wanting to be right in the middle of everything. She loved to be around people and people loved her.
In September of 2017 her gait began showing signs of wobbling and lameness. We had visited our vet and was immediately directed to a diagnostic emergency facility for more evaluation. At that time they indicated she had bone cancer and had found a lump near her spinal cord. This did not slow her down, although her hindquarters became totally unusable. But her personality and alertness were never affected by this disability. She would manage to drag herself to us no matter where we were. That is when we found and purchased your cart. She adjusted immediately to the cart and she continued to follow us wherever we went. She no longer had a disability that was holding her back! The cart was so light in weight and easy to manage. In fact, I don’t think she even knew the cart was helping her. She continued to live life the way she always did and with ease. The cart provided her with the flexibility to follow me everywhere! I was so grateful for the extended quality of life she had because of the cart. Unfortunately, we lost her on March 5th 2018 – just a week after her 11th birthday. But I would do it all over again and I highly recommend the cart to anyone who has a need to assist their precious pets at any age and regardless of the circumstances. They are so affordable and the cart gave our precious Stubby the freedom she so was used to and more comfortable final months. My girl Stubby is now the poster child on my Facebook page and will forever be in my heart. Thank you! - Sue

Brooklyn

Brooklyn (a.k.a. BooBooDog) picked me. I had provided transport to the shelter for the surrender of an abandoned cat. While my friend was filling out the paperwork, I wandered the halls looking at dogs. I had adopted my first dog less than a year prior and wasn’t planning on another but this sweet girl was determined I was taking her home. She was about six months old and based on her paperwork it looked like she had a rough start in life. After returning to the shelter a couple of times and taking my dog to meet her it was clearly a great match and I brought her home.
She was the perfect dog. She loved all people and animals. Kids were extra special to BooBoo.
In her later years she started to have back end problems and limited mobility. After trying acupuncture, chiropractic care and laser therapy, I purchased the Best Friends Mobility Cart. She loved her walks and it had gotten to the point that she could only go to the end of the block and back. Her cart blessed her with longer walks. We only used it for a few months as we had to say goodbye to her almost two weeks after her 15th birthday on August 1st.
It brought an old dog some happiness and I’m so glad I found it. - Danielle

Junior

I rescued junior when he was 7 years old. He was used as a bait dog then spent nearly 3 years in kennels until I found him. Junior loves his walks and he has walked for miles with me all over the country, until last year when he suddenly developed a disc problem slipping into his spine. This affected his hind legs and he couldn’t manage to walk for even ten minutes! Junior is only 11 years old and he became very depressed. Until we got his wheels! These have been amazing and as soon as we put junior in them, he was off! He loves them and he can now enjoy his long walks again.
- Denise

Youji

19-year old. Newfound Freedom. His name is Youji. We got him as a puppy. He just turned 19. His back legs are the only things not working. He is not ready to give up. That is why we bought the wheelchair. He was so happy to walk without falling or having us slowing him down with a sling. Today was the first day he has run in 6 months. My heart is filled with gratitude I can’t thank you enough.
- Kim DeWitt

Kendall

We picked out Kendall the Dog at the shelter 12 years ago at 6 months; we figured it was meant to be because my husband is also named Kendell–since termed Kendell the Man. We were told he probably had hip dysplasia. For the past 12 years, he’s been just a joy to have around: gentle, funny, sociable, protective and active! We live on Lake Superior and his favorite thing is going to the beach! He even learned to be a good swimmer. So, last October, when his back legs stopped him from standing up, we thought it was the end. We grieved for about a week; then we noticed that aside from needing help standing, he was his same old personality, healthy otherwise. So, we set out to get him some ‘assistive devices’ and learned a lot! Along with this cart, he wears a front and back harness that enables us to assist his movements. As you can see in the video, he got to the beach! It’s good exercise and mentally stimulating when he uses it. 5 months later, we are still enjoying his company and appreciate every single day.
- Mary and Kendell the Man

Bananas

Bananas came into the family as a Christmas gift for our son when he was four years old. She’s now 12 years old and hip problems have limited her mobility and caused her hind legs to get weaker in the last year or so. It got so bad that we had to get a harness to hold her up when walking her. The vet encouraged us to walk her more but it was tough to hold her up for very long, so Bananas couldn’t get much exercise and her legs got weaker. We ordered the Best Friend Mobility wheelchair and as soon as we buckled her into it, she headed off across the yard with no trouble. She was able to take longer walks and spend time outside which she loves. After a couple of months of walking with the help of the wheelchair she has built her strength back up and now she’s able to take short walks without it. Thank you for providing a product that has given our best friend a new lease on life.
- The Hawkins Family

Yuna

This is Yuna, a black female pug. She is now 11 months old and recently had a spinal operation (In August 2017). Yuna needed help walking and these have helped her so much. We are still on the road to recovery and doing a lot of hydrotherapy and physio, and we are hopeful she will walk again. - Matt

Max

Max came in into our life a few years ago; we got him from a shelter along with Coco. He likes to run and flop in the grass especially when the sun is shining. Everyone in the neighborhood smiles and wants to pet him when they see him walking around the block. He is small but he has a big personality. Max is old now and his back legs stopped working. He can’t run like he used to so he mostly sits at our feet. But now he walks around the block in his wheelchair, everyone smiles even more. He is a star!
- Lynn and Tim

Saboo

Saboo was brought to a shelter in the back of a pickup truck in February 2017. A rescue volunteer just happened to be there and was able to pull him into rescue, but it was soon evident that Saboo had neurologic problems. An MRI revealed a fairly rare condition, spinal arachnoid diverticulum. This can be a quickly progressive condition, eventually causing death, and Saboo was only about 18 months old. He had corrective surgery in April and was completely paralyzed post-op. Many hours of rehabilitation with the help of his Best Friend Mobility cart and Saboo was back to walking in 4 week—an amazing recovery. Saboo is a funny, sensitive, goofy boy who loves everyone… and his squeaky tennis ball. A special thank you to Kodi’s Club Rescue for saving him and helping with his medical expenses. - Bob and Wendy

Diablo

Diablo was a rescue puppy. He was found in a harness tied to a chewed-through rope. He also had a torn ear at the time. He got his name because we had a family car trip planned from Los Angeles down the length of Baja, Mexico, and so a Spanish name seemed fitting.
He had been o Alaska twice, as well as many other long car trips. On one of the trips, we would try to find a swimming hole for the dogs every day. We have another lab mix as well that travels with us. Diablo first hurt his knee running through snow. Age and arthritis took their toll. He finally got to the point where we couldn’t be sure he could get all the way around the block anymore when on a walk. He always wanted to go though, so we got him a SitGo. We used it on “bad” days that he had a harder time getting around. The SitGo made his last few months happier than they would have been otherwise. He made it to 13 years old. We are keeping the SitGo for our other Labrador, Dozer, who is about nine months older than Diablo was. Dozer, too, is getting weak in the hips. Thank you for helping keep Diablo happy and active longer than would have otherwise been possible. - Greg, Anne, and Chico