Abstract

Organizations operating in the automotive sector must continually
improve their product quatlty and delivery, reduce material and
labor costs, waste, and vulnerability in the supply chain. Poorquatity components entering the supply chain create massive
problems for vehicle manufacturers thus making product quality
key to survival (Hoyle, 2005). To be able to increase the quality of
products continuously and to satisf customers, the automotive
related companies should consider adopting and implementing
quatity engineering (QE). QE
is one of the approaches that can be
used to implement continuous quallty improvement. Komashie et
al. Q007) believed that quantiffing and improving quahty requires
the use of specific methods or tools.