b to b support

Need to expand the reach of your sales force, yet still reduce costs? Discover the many benefits others realize by having Convergys serve as a seamless extension of their business sales force.

How We Serve Your Business Customers

To ensure that we address your specific business customer service needs, we partner with you to gain a thorough understanding of your business. We become a true extension of your sales force and sales service center and an active participant within your organization.

Contact Convergys

Other products and services from Convergys

Since Convergys has no geographical limitations to find technical support home agents, we can ensure they have the skills needed to support the most complex technical products, even if advanced education, like an engineer, or certifications is required.

We can enhance your customer's experience, satisfaction and expand their lifetime value.
Delivering positive customer experiences is what customer service is all about.
Positive experiences lead to a lasting relationship.

The flexibility of agent scheduling, coupled with better-qualified agents from an expanded labor pool, results in a more cost effective and versatile agent solution.
Our agents are closely integrated, monitored, and indistinguishable from an agent sitting in a contact center.
With our Home Agent Solutions, we leverage the latest technology.