Please don`t hesitate to contact us if you have any questions or concerns before or after your purchase.

We are committed to your 100% satisfaction.

P a y m e n t

1-There are many payment methods available on DHgate.com such as PayPal, credit cards, real-time bank transfers, offline

payments (bank transfers and Western Union). You can choose a method which is the most convenient for you.2-To protect your interests, your payment will be temporarily held by DHgate, and will not be released to us until you receive

your order and are satisfied with it.

S h i p p i n g

1-We will dispatch the products within 3 working days upon the systemconfirms your payment.2-We offer free shipping via China Post Air Mail which normally takes about 15-35 working days for delivery.3- If you still have not received item after 40 days from your payment, Please contact us for refund.4-Drop shipping: we offer drop shipping, ple send us your client`s correct shipping add when place order 5-Shipping cost: Click "shipping and packaging" tab on the product detail page, and you will see the delivery details. You can calculate shipping cost by inputting the required information .

Carrier Name

Estimated Time in Transit from China to USA

Tracking Service

2-4 days

www.dhl.com

2-4 days

www.fedex.com

2-4 days

www.ups.com

2-4 days

www.tnt.com

5-10 days

www.ems.com.cn

5-10 days

www.hongkongpost.com

R e t u r n P o l i c y

We accept return

If the item received in broken before you sign it, please contact us for refund or resend on the conditions below

A)-Return must be in original condition;

B)-Return us within 7 days

We accept exchange

If you want to exchange the items received, you must contact us within 7 days of the receipt of your order.

A)-Return must be in original condition;

B)-Return us within 7 days;

C)-Buyer pay for return postage .

F e e d b a c k

1-If you have any inquires or any questions, please feel free to contact us by email or online,We will be happy to help and endeavor to get back to you within 24 hours;

2- Your satisfaction, our pursuit. We will leave positive feedback to all the buyer when the order finished. If you are satisfied with our items and service, please remember to leave us positive feedback and5 scorerating .

3-If you are dissatisfied with it, please do email us before leaving negative or neutral or score 1 or 2.We will try our best to solve it to your satisfactory and make your shopping experience enjoyable here.‍‍‍‍‍‍

S u p p l i e r P r o m i s e

Dear buyer,

Our products are all photod by us,we are trying our best to show the natural version to you. But as photo and computer screen difference,there maybe some color difference caused. Pls kindly understand this. We do not agree the complain or return or reject the goods by color difference. We also do not agree the complain or return or reject the goods by not like,not the same I think,not the one I want,the size is not fit me.such subjective factor .

For the antic/burnish plate products, the plate seems old,a little scratch,looks fade,that is because antic/burnish plate,not quality problem. Pls take a note when you place the order.

If there is any quality problem happens which caused by us,pls contact us within 7days after you get the products,we will try our best to solve it for you!