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Insurance jargon made easy with Aviva and Amazon Alexa.

Introducing the Aviva skill for Alexa

We get it: insurance can be confusing. There’s a lot of technical talk to get your head around – that’s why we’ve created the first insurance skill for Amazon Echo in the UK.

Never heard of it? Amazon Echo is a hands-free, voice-controlled speaker for your home. Alexa is its able assistant and you can ask Alexa, well, anything you want.

Skills are just like apps – enabling them on your device will let Alexa help you in new ways. The Aviva skill is a jargon buster – if some insurance lingo is confusing you, just ask Alexa and you’ll get a simple, clear answer.

How to use the Aviva skill

1

Stumped by insurance?

First, find some insurance jargon that you can’t get your head round. It probably won’t take long - hey, insurance can be confusing! Documents, policy wordings, contracts – they’re often full of technical lingo.

2

Ask Alexa

To get the Aviva skill started, just say “Alexa, ask Aviva…” followed by the jargon you want her to explain. So things like, “Alexa, ask Aviva to explain a premium” or “Alexa, ask Aviva: what is a no claims discount?”

3

Feel enlightened

Well, if not quite enlightened, then at least a bit less baffled. Alexa will explain the insurance term to you in plain English, so you don’t have to be an underwriter to understand it.