Do you need an ADSL Line?

Do you need an ADSL Line?

Which Is Right For Me?

Uncapped vs Capped

Uncapped means that you can use the internet as much as you want (subject to our transparent and fair Acceptable Use Policy – AUP); capped internet simply means there is a set limit to your internet usage.

Why Go Uncapped?

Tired of monitoring your internet usage? Then our home uncapped internet is for you. With Webafrica Uncapped, a fixed monthly fee gives you access to a month’s worth of unlimited data. There are no hidden costs, making uncapped ADSL perfect for most users. Remember that with an uncapped package you pay for the speed at which you access data, not the amount of data you use.

Why Go Capped?

Capped internet gives you a fixed amount of data that you can use as you like. You pay upfront for your data (also called gigs or bandwidth), and the speed at which you can access the internet is dictated by your ADSL line. Capped data has a higher quality priority on our network and is ideal for online gamers, small offices or work-from-home businesses as well as those who know how much data they use each month.

What ADSL Line Speed Do I Need?

4 Mbps: Delivering fast internet at a great price for up to 4 – 5 simultaneous users, 4 Mbps is ideal for online videos, gaming, social media and online calls as well as quick downloads. No wonder it's our most popular speed!

10 Mbps: You'll enjoy a blisteringly quick internet experience with 10 Mbps, the perfect deal for media-rich data, viewing online videos in High Definition and super-fast downloads. Ideal for an online-active family, it also helps keep lag to an absolute minimum.

20 Mbps: The second fastest DSL internet connection available in South Africa, at full speed 20 Mbps can download a 1 GB file in just 8 minutes.

40 Mbps: The fastest DSL internet connection available in South Africa. If speed is important to your business then 40 Mbps VDSL is what you need. At full speed it will download a 1 GB file in 4 minutes.

Frequently Asked Questions

What is Broadband?

Broadband is a term most commonly used to refer to all general forms of fast internet access including satellite, wireless, ADSL, fibre and mobile (3G and LTE).

What is Wi-Fi?

Wi-Fi lets you access your ADSL internet at home or the office via Wi-Fi-enabled devices such as smartphones, laptops and even some television sets. Turn your home into a Wi-Fi zone with a wireless-enabled router (available directly through us) and your ADSL connection.

What does Mbps mean?

Mbps stands for Megabits per second – the speed that data travels on the internet.
In practical terms, 'speed' simply means how fast you can browse and download internet content.
The more speed you have, the faster your files will download. For example, downloading 1 GB will take just over two hours on a 1 Mbps connection but only 4 minutes on a 40 Mbps connection.

What do I need to get connected?

With Webafrica you only need four things:

There's great value in choosing Webafrica to provide your ADSL Broadband line as our team of experts will deal with Telkom directly to set it up (or transfer it) for you and we'll also deal with any problems on your behalf!

Should I consider Business Internet?

If speed and uptime are critical to your business and you need that extra edge, we recommend our Business ADSL packages. Featuring Titanium Quality bandwidth and backed by priority support, these packages ensure the fastest service possible.

Upgrade, downgrade or cancel?

You can upgrade or downgrade your ADSL broadband account at any time simply by logging onto our easy-to-use Customer Zone and choosing your new package. Upgrades are instant; downgrades are activated at month end if initiated before the 20th of that month.

Webafrica doesn't do contracts, so if you want to cancel our service, just give us a calendar month's notice – it's as simple as that! And although we can't speak for the other guys, we have no hidden setup or cancellation fees or any sundry costs.

How reliable is Webafrica?

Established in 1997, we're a proud South African company with over 50 000 satisfied customers and a reputation as one of the country's top internet service providers.

Part of our success is down to the fact that we've partnered with one of the biggest network providers in Africa to ensure the quickest and most reliable internet experience for our customers. Take a look at our extensive ADSL network and you'll see what we mean.

But it's not just about speed and reliability. If things go wrong, you can depend on us: our technical support team is on call every day of the year to ensure high uptime. If you need us, we're just a phone call, email or live chat away.

The Geeky Stuff – The Whole Truth And Nothing But

World-class Backbone

Our world-class connectivity is provided by Internet Solutions (IS) via one of the largest network infrastructures in Africa.

Line Speed Optimisation

Get the perfect speed, manage your line and do port resets – all online.

Speed & Low Latency

We strive to deliver the best local and international latencies – perfect for gaming and time-critical applications.

Easy Management

Great for Gaming

Game servers, news servers and low latencies make for the perfect gaming experience.

Tech Support

We're open every day, all year round. Our top-notch technical support agents are here to help you troubleshoot and resolve any issues – call, live-chat, email or leave them a message.

Want Us To Talk You Through It?

If it sounds a bit confusing, don't worry: simply get one of the experts from our sales team to call you.

Prefer to talk to someone?
Give our expert sales team a call and they will answer all your ADSL related questions: 086 000 9500.

Do you need an ADSL Line?

An ADSL line gives you access to the internet via your monthly billed telephone landline (voice).

There are 3 options available to you:

1I already have an internet line: Choose this option if you already have an active ADSL line and simply just want internet data from Webafrica

2I need an internet line: Choose this option if you do not have an ADSL line. Please note you will need an active voice line from Telkom (contract, not pay-as-you-go) before we can order your ADSL line

3Transfer my existing line to Webafrica: Choose this option if you already have an active ADSL line and wish for Webafrica to manage it.

There's great value in choosing Webafrica to provide your ADSL line as our team of experts will deal with Telkom directly to set it up (or transfer it) for you and we'll also deal with any problems on your behalf!