Similar presentations

2
In 1904, NIBCO opened its doors in Elkhart, Indiana, and was named Northern Indiana Brass Company. At that time, NIBCO was known simply as a brass foundry. Today, this privately owned Midwest-based company has expanded into 12 separate manufacturing facilities throughout the United States and in Mexico and Poland, with a diverse range of flow control products For nearly a century, NIBCO has offered an unsurpassed line of quality flow control products. NIBCO's metal and plastic fittings, valves and actuators, and its Chemtrol® line of industrial plastics are used in residential, commercial, fire protection, industrial and irrigation markets worldwide. Through its recent acquisition of California-based TOLCO™, NIBCO has expanded its breadth of line to include pipe hangers and fabricated supports, seismic bracing, framing channels and fittings for many of the same markets

3
MISSION STATEMENT To stay 'Ahead of the Flow' in today's marketplace, NIBCO combines experience, leadership, and values to provide quality products and services that customers can count on every day.

9
Strengths Large established customer base. ERP packages were evaluated by strengths and weaknesses. Continuous contact with top management. Benchmarking done on the ERP implementation. The close quarters they were working in forced them to worked closely with each other and solve problems quickly.

10
Weaknesses Old legacy systems could not talk to each other. They did not properly take into consideration of the DC’s (warehouses) current consolidation project. IBM’s change management approach is not ERP- specific. Triad leadership design was not optimal for decision making said consultants. Long hours could cause morale problems.

11
Opportunities Nibco needs to seriously addres the consolidation of their DC’s and the concurrent implementation of the ERP system. Nibco needs to “follow through” this project to completion quickly, since they have learned that the “go-slow” approach has failed for others in their industry. They must provide for their DC’s proper instruction on what the new chain of command will look like so that communication between headquarters and DC’s do not suffer.

12
Threats This project must be completed by year end 1997, which can cause workforce strain. Nibco can be harmed because current company initiatives would have to be put on hold during the system deployment. Employees must be up-to-speed with R/3 before the Go-Live date. Since IBM’s change management is not ERP specific this may cause future slowdowns during the implementation of the ERP package.

13
Questions Would it be better for Nibco to implement this new IS system quickly or use the “go-slow” approach? Is it a good idea for Nibco to insist on the Triad style leadership? Would it be feasible for Nibco to sacrifice customer satisfaction for the proper implementation of the ERP system? Was it a good idea for Nibco to implement the ERP system during the consolidation of their smaller warehouses into larger DC’s?

14
Company Update Implemented an Enterprise Resource Package (ERP) system in 1997 which enabled the launch of several websites, advanced utilization of Electronic Data Interchange (EDI) and Vendor Managed Inventory (VMI), and the introduction of a customer self-service website NIBCOpartner.com.

15
Company Update (cont.) We rolled it out on Jan. 1, 1998, but getting there nearly killed us. We had at least 150 people assigned full-time to the project, and we brought it in on time and on budget. Our cost was $18 million, including training time, consultant time and our time. Our service to customers diminished during that time, but the pain was worth it. We're upgrading every 18 months or so, but that's easier.

16
Company Update (cont.) We've done EDI with our retailers, such as The Home Depot, because they said, "You do EDI or you will not do business with us," but 85 percent of our sales are to plumbing wholesalers that are not technologically advanced. With technology costs getting lower, we think wholesalers will catch up. When they do, they'll be able to check for stock on our Web site.