Esskay Cars Reviews

Info

About

We are a cab company working under the laws of UK private hire License. We are providing the services specially for airports and long journeys.

475 reviews for Esskay Cars Total Rating: 3.9/5

Excellent

293

Very Good

53

Average

40

Poor

33

Terrible

56

On Time

Driver

Journey

Overall

1 - 8 of 475 reviews

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Leonardo Corsi

“The driver met us vive minutes late.”

Reviewed on 19 March 2018 08:06:29 pm

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Antonios Koutsourelis

“Driver was on time. Nice and pleasant drive to the airport.”

Reviewed on 19 March 2018 12:26:37 pm

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Chloe Ford

“I booked a taxi from Heathrow Airport to Herne Hill at 5pm on Friday 16th March. At your request, I also provided my flight number so that you could provide a 'timely pick up'. Unfortunately, the service I received was anything but timely. The taxi driver arrived at the airport an hour late! Whilst waiting for the taxi I called the driver a number of times - his English was very poor and he kept shouting 'Coffee shop' down the phone to me (as I was waiting at Costa Coffee). This gave me no indication of how long he would be or why he was so late. When the taxi did finally arrive, the driver barely acknowledged myself or my friend, let alone apologised for the late service. When we got close to my house he made a number of mistakes and I practically had to guide him to the front door - despite him using Sat Nav. Overall, I was really disappointed with my experience, particularly as my journey to Heathrow two weeks earlier was so smooth. I would like to request a refund for my return journey as it would have been quicker and easier to use public transport!”

Reviewed on 18 March 2018 08:05:05 pm

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Paolo Palazzo

“Very well”

Reviewed on 18 March 2018 11:49:41 am

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Jay Chowdhory

“I was very disappointed with the service provided. My booking was for 07:00 for a flight from Standsted Airport and I had a very tight schedule. I had been hoping my cab would be on time but I was only called at 07:00 by the driver to inform me he was running late.
When he did arrive he sat in the vehicle and did not even exit his vehicle until he saw me bringing suitcases to his vehicle. He then requested if he could use of the toilet at my house, of course I said this would be okay, however by the time he was finally ready it was approaching 07:30.
The vehicle was not clean. There was dirty socks in the back on the floor and the seats appeared to have crumbs.
The journey to the airport was in my opinion not safe at all. Whilst waiting at a red ATS the driver started drifting off to sleep and his eyes were fully closed. When the ATS was green I wondered why we were not moving and looked towards him, at which point he suddenly opened his eyes, saying 'oh' and started to move off.
As we proceeded he then asked if he could stop as he needed to take his medication, stating he was not well. I informed him I had a flight to catch so it would really be tight to make it. He has continued with the journey but then started to play music which would not really be at a reasonable level. I politely asked if this could be turned down as I needed to make a phone call to my family. He did turn it down briefly but as soon as I had ended my phone call he put it back up.
For the rest of the journey it was not comfortable at all to be a passenger. The vehicle continually drifted into another lane and other road users had to use their horn for the driver to take action. He often reduced speed on the motorway for no apparent reason when it was clear and started building up traffic behind. I was absolutely shocked that a licensed cab driver had such low standards of driving and safety.
I am very shocked by the whole journey. I have paid a lot of money for a service that is well below standards and safety.”