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When you purchase at least $350.00 worth of qualifying items, Jon-Don will pay the shipping on that portion of your order—including any hazardous material fees that may apply! You'll only be responsible for the shipping costs on items not eligible for this program. In addition to our everyday competitive shipping rates, the Free Shipping Program is another way Jon-Don tries to save you money!

This shipping policy only applies to orders shipped within the Contiguous U.S.

When mixing Matrix Miracle, these variables may affect the way it reacts:

Water temperatureThe water should be as hot as possible to make Miracle dissolve completely and react aggressively.

Truck mount concentrate tankMany cleaners will get their hot water from their truck-mounts, which means that unless they turn their chemical feed off, the product in their concentrate tank will be introduced into the Miracle mixture. If they are running an acid rinse, it can actually have a negative impact on the Miracle solution.

FoamingMany cleaners have reported a variation in the amount of foam produced by Miracle while it is being mixed. This doesn't mean there is a problem with the product. More often than not, the water isn't as hot as the user thinks; or Miracle hasn't been dissolved completely.

In other cases, hard or soft water has been responsible for the variation in the amount of foam produced.

The bottom line is that excessive foam or the lack thereof isn't an indication of the product's effectiveness.

Usage

Usage

Instructions for Moderate to Heavy Surface Treatment

When large, heavy furniture prevents carpet from being pulled back to expose the padding underneath, Matrix Miracle can help you clean an area quickly and conveniently.

Precautions:

This procedure is only for use on areas that have concrete sub-floors.

Step 2: Saturate the area by pouring the Miracle solution directly on the stained area. Remember the stain below is typically twice the size as the stain on the surface, so thorough saturation is essential.

Step 3: Agitate the area using a groomer or wand (with no solution or vacuum) to ensure penetration.

Step 4: Allow 30 minutes dwell time.Note: To use your time wisely, we recommend performing this procedure before any other task on a cleaning job (e.g. applying pre-spray, running hoses, removing spots, making repairs, etc.) By the time those other tasks have been completed, the Miracle solution will have had enough dwell time.

Step 5: Thoroughly extract the area (no rinsing) using a sub surface/flood extraction tool, such as the Water Claw FlashXtractor II.

Step 6: Dry the area thoroughly using an air mover, such as the Typhoon or DriPod.

Instructions for Heavy to Extreme Contamination

Supplies and Equipment Needed:

Matrix Miracle

Portable extractor

5-gallon bucket

Replacement padding

Pad tape

Utility knife

6 mL plastic sheeting

Masking tape

Step 1: In the event of severe contamination, it is essential that the padding beneath the carpet be replaced. Begin by pulling back the carpet to expose the contaminated pad.

Note: Be sure to follow IICRC guidelines for carpet and pad reinstallation.

Technician tip: Gently place the new pad over the old pad and cut through both pads at the same time. This will ensure the replacement pad is the exact size needed. Don’t worry, a few moments of contact won’t contaminate the new pad.

Step 2: Seal the sub-floor (if contaminated).

Use Matrix Urine Preconditioner first to reduce the odor.

Use Unitex Rescue to prepare the concrete for sealing. Scrub it into the surface and allow 20-30 minutes of dwell time.

Rinse thoroughly and allow the floor to dry completely.

Use epoxy paint, xylene seal, or polyurethane seal for encapsulating the problem areas.

These products create a vapor barrier that odor will not penetrate. One to four ounces of Unsmoke Space Spray should be added to the seal. Stay away from water-based seals because they allow odor vapors to be released into the air.

Step 3: Create a temporary “bath” for the contaminated carpet using 6 millimeter plastic sheeting and masking tape. Be sure to overlap the uncontaminated pad by at least 6 inches to keep it from getting wet.

Step 4: Lay the carpet back over the plastic and prepare the Miracle solution.

Step 5: Apply the Miracle solution to the affected area. Average coverage for Miracle in this situation (no pad under the carpet) is 5 square feet per gallon of ready-to-use solution.

Step 6: Use your wand like a squeegee (no vacuum or solution) to move the Miracle solution around and ensure proper coverage. Allow the solution to dwell for 30 minutes.

Step 7: Extract the front and back of the carpet using your wand (no solution).

Step 8: Insert the new pad over the plastic sheeting and secure it in place with pad tape. Reinstall the carpet. Remember that the carpet backing is much weaker while it is wet and may be damaged easily during the reinstallation process.

Note: Be sure to follow IICRC guidelines for carpet and pad reinstallation.

Post-treatment Instructions

The carpet may feel a bit stiff after it dries. A thorough dry vacuuming will remove the stiffness.

If the carpet appears to be lighter where it was treated with Miracle, it indicates that not enough solution was removed from the fibers and residue is present. A light rinse with either clear water or an acid rinse will correct this problem.