13-Feb-2013
COUNTRY VACATIONS
3-6-12/13, 4 th Floor,
AL-SAMAD BUILDING.
ABOVE UNIVERSAL BAKERS,
HIMAYAT NAGAR, HYD-29.
Contact no's : 91 - 40 - 4433 1330, 4433 1360
Fax no: 040-66463304- Recieption : 40077881/82
E-mail: customercare@countryvacationsmail.com
Re: Fraud done by Country vacations for holidays
Dear Shaji Mathew/Phannendra Rao,
I had bought the Country vacations membership for 30 years of holiday vacations, from your Amrutha Castle Hyderabad on 17th July 2011. I regret to inform you that I have strong proof for my 30 years of India holiday vacations including 5 years of International vacation (as a complimentary) but now your executives/customer care is telling me that I have only 5 years of membership and my numerous verbal complaints/mail complaints to your personnel have yielded no results.
I approached to all below executive and provided my all documents but no one is bothering to reply and even I have sent my membership cancelation request on 17th November 2012, but still there is no response after 3 months now.
Mr. Ahmed Mohiuddin(9849023842,9010731115)
Mr. Afroz(9391233442)
Mr. Ajit(9052892896)
Mr. Augustin(7207160277)
Mr. Srinivas
Mr. Srikanth(9885136428)
Sent many mails to below mail ids
srinivasgupta@countryvacationsmail.comcustomercare@countryvacationsmail.comshaikyousuf_dsa@countryvacationsmail.comCCIL@COUNTRYCLUBMAIL.COMgolluaruna@countryvacationsmail.comahmedmohiuddin@countryvacationsmail.comsrinivasdasu@countryvacationsmail.comcentralcustomercare@countryvacationsmail.comresponse.team@countryvacationsmail.com
I request you to either provide my all offers presented in presentation or refund my money without any interest + compensation.
I don’t want to take any legal action if it will be refunded else there is no other way even I know there is cases pending in consumer forum is more than 2 lakhs but I am sure that it will be given in my favor with compensation + interest. I can provide 200% valid strong proof.
Thanking You,

Sir,
This is C.Ravi from Nellore i was travel from Secunderabad to Nellore in Train No.12760, Charminar Express , 26.08.2012 with my family members my reservation ticket PNR No.455-5605856, and bearth No.S5-17,LB and my wife PNR No.414-3165939 and bearth No.S5-1,LB now in complaince that i am unable to travel from Secunderabad to Nellore becasue of the Toilets when i was went to the Bathroom in my compartment that is too worst to see and use and same way the toilet door is also not working properly when i was in the bathroom the aldrop is also (Lock) not working some ladies are entered in to the toilet when i was sitting in the toilet that time i feel very shy this is very bad condtion of railway board, the concerned persons are not taking necessary acction if suppose in my place you think any women is it corrct or not you think like me and as a indian this is very negligency of attched the old compartments (not working) and taps are leaked the water is fully leaked no body is taking carrefully about like this coaches . the was stagnet at shink in the proper bathrooms when i was in toilet.
Now i am requesting you please the railway department don't put like this coaches in future for like me passengers
and also i am requesting you take proper necessary action concerned staff whom are cleaning the toilets the persons are intimated to concerned officer and immediatly change the Bathroom doors and Taps
like This is was happend for our Indians, nobody will accept this as a human being and this is not good for us to travel from any where please try to understand what i was written and take necessary action give me reply for this if u r an Indian.

I am sharing my experience with GoAir Flight booked on goIbibo.com website. I faced lot of trauma and at the end i just receive an apology email from a customer helpdesk person. There was no call of feedback taken
I traveled from chennai to mumbai on september 1st, on goair booked thru goibibo. i booked the 10:20 am flight.
My biggest mistake - Choosing ibibo over cleartrip and expedia.
The flight was cancelled one month back but i never got any intimation from goair or ibibo. I came to know this when i reported to the airport. I received an SMS from ibibo to board the flight and that gates would close 45 mins prior to departure. I fail to understand, If the Flight is cancelled before one month why did i receive that SMS that gates close 45 mins prior and it is recommended to reach 2 hrs before.
My Contact number has NOT been handed to to goair by ibibo and so i was told i was not intimated. I booked a 10:20 flight. I was ULTIMATELY put in the 16:55 flight after higgle haggle with NO compensation. I was not provided even food and a place to sit. Go Air's argument is that eventhough i booked thru ibibo, there is some intermediate party called travelbooking.com . Why should customer by penalized for intermediate systems. We paid iBibo and how ibibo handles is not our concern.
My contention is simple. I paid ibibo and its ibibo's responsibility to provide details to the airlines. MY money, my firstname and last name have been correctly updated in goair's passenger charter list then why not my contact number.
I was told its ibibo's responsibility to update the passenger
What is lost: (I know the below are not valued in india. I wish i were american)
I had an official meeting to attend and it got missed and messed.
Mental Trauma - No place to rest / no food to eat. Airports are too
expensive to eat at.
Asked for free upgrade to business class -denied.
Any other compensation (At least a bottle of water) - NONE
Conclusion: I and my friends/colleagues will definitely NEVER make any travel booking from goibibo be it hotel or train or flight or spaceship....I have made another travel booking to fly in october and december and booked using cleartrip.com. This was so much hassle free
that ibibo.
Guys - Please DO NOT use goibibo as there is so much trauma. My wife is expecting in December and if similar incident happens, just imagine the situation. Cleartrip /makemytrip is far better.

Hi,
When I was booking a ticket from http://www.vrllogistics.in on 28th Aug, 2012, money has been diducted twice(double amount) for one ticket and I have called to inform VRL's customer service helpdesk. They have requested me to wait for few days to see if amount will be refund. As the amount was refunded I had sent all required details from the registred mail id to feedback@vrllogistics.com to inform them about the issue. Till date I have sent 7 mails & called them unlimited times asking about the refund status and every time I was told that, issue will be resolved very soon. But no progress. Hence approaching this forum. Kindly help me out.

I booked online on 1st May to travel from Madurai to Bangalore, the amount got deducted from my account, but the ticket wasn't booked. I called up the online booking people and they promised a refund of money within 24 hours, but in spite of several calls and assurance from them that I'll get my money back, even after 15 days my money isn't back to me. The amount deducted was Rs. 980/-

29.04.2012
Mr. Chandan Sharma,T.O. Manager of Country Club(I) ltd.,Call me that i won Free voucher for Vacation anywhere in India and to collect this voucher you & your wife come at our Rajouri Garden office.We are preparing for holiday that time so we both discuss lets go there & see what they want.After reaching there one of his executive telleing about there packages and tell us u buy this or not but u got your free stay voucher at there resort for Manali, Goa, Hyderabad,Kovalam,That it is decided by you where you want to go. As we are planning for Manali we got happy and as we foud there package good for us we got ready to invest in it, We fill his form and he told me for crdit card, i give him my card he went outside & swipe my card for Rs. 30000/- i.e. the entire limit in my card.When I revolt for that he said u are paying in EMIs which is interest free at that time I try to call my card customer care but it is not working.
Than i said Chandan Sharma for refund but he asure me that u got your agrreement within 10 days. I said him redeem my free voucher for Mnali he ask for that you call me tommorrow today online office is closed.When i Call him next day he said me this voucher is only for GOA,But when I revolt for Manali than he said sorry.I said me refund my entire money, He said it is not possible your procedure for membership is alredy on.
Please help me to got my money back.
Chandan Sharma:-chandansharma@countryclubmail.com
M:-9717767377

We had approached this agent for arranging the Package for Lakshadweep through Ship M.V.Kavarati. Initially he arranged the package and ask our confirmation. When we confirmed then he said that Ship is cancelled so we will pre-pone the tour. We have agree and he did following commitments and then he fall short of it.
Commitments:
1) From Kochi, Vessel will sail in Morning 11:00 AM on 6th April. We will get twin sharing A/c Cabin.
2) All meals (Morning Tea, Breakfast, Lunch, Evening Tea and Dinner) will be included during the trip.
3) Journey will be of 16 hours. We will reach Kadmat on 7th April Morning around 7:00 AM.
4) At Kadmat, We are free for all the activities.
On 9th Evening around 3:00 PM we will start return journey for 16 hours to Kochin as Sitting seats.
5) We will reach Kochi by 10th afternoon max by 3:00 PM
Falling Short:
1) From Kochi, vessel sailed at 12:30 PM on 6th April. We got twin sharing A/c Cabin.
Meals was included but with some internal limitations i.e. Juice is not covered. Milk is not available etc.
For every service I have to search for Manager in the ship and get it communicated.
2) Our journey was for 28 hours and we reach Kadmat on 7th April at 4:00 PM. We could not do much on that day because of long and exhaustive journey.
3) At Kadmat, staff was good and cooperative. They have helped us in all manner.
On 9th early morning we started return journey by 7:00 AM.
4) I have bought 2 tickets for owners cabin in Minicoy Vessel. Which cost me Rs. 12000. They said my old tickets is cancelled and will be refunded in Kochi. When I contacted Kochi officer, they said it is non-refundable.
5) We reached Kochi by 12:00 PM after completing 28 hours of journey.

Hi,
I purchased a internet 3G data card of Tata DoCoMo on dated "26-Sep-11" from connect India, where in website they clearly mentioned that if you purchase by the said date "26-Sep-11" then you can get 3 days 2 night free Goa trip and even the manager who sold they also confirmed me same over phone. But for 2 months I didn't received any voucher from them so I send several mails to them and finally on 15th Dec 2011 they send me Goa Voucher sponsored by Indiahotelreview.com. Where I contact them , they clearly denied to give this offer. They told "SORRY". First thing in Chennai 3G doesn't work on Tata DoCoMo but they told lie and sold me, 2nd thing Goa Voucher which is totally fraud. I am bit tired calling them, so I need Consumer Forum support to help me. For this offer only I purchased that product but why it waste and why these people cheat customers??? Why they particularly cheated me??? Please help me. I will be highly appreciated if anyone help me.
My purchased details:
Name: Deepsikha
Email id : sikha.priya@gmail.com
MDN Number: 9282527230
Purchase Date: 26-Sep-11
Tata photon number: 9282158059
With regards,
Deepsikha
So I got cheat by Connect India and IndiaHotelReview.com

I had booked two tickets with return from bangalore to vadodara and return on 21/08/2011. on the same day, i cancelled the bangalore-vadodara ticket and they told me that within 72 working hours,i'll get my refund back. It never happened ,I contacted the company on 1st sept,after waiting for 10 days,they told me that there was some tech error and because of that it delayed.I cancelled my return ticket also on that day. today it's 9th sept and yet now i haven't received a single rupee from any of the cancellation..I want a strong action against this shameless people. ia m attaching the original ticket andtheir confirmation mails to refund the money within 5 days on both the occasions

This company is sending such un-solicited emails and collecting money in the name of Rental Income. They have stared acting like the Blacks who send emails that you have won a lottery of 500,000 Sterling.
Just do not get trapped. Beware.
Rental of your Accommodation to other Non Owner Members
Unlimited Quality Holiday Accommodation in future
Huge Savings on bookings
Wide choice of Resorts
No Yearly Renewal Fees for Owners
To register:
Please fill out registration form (in block capitals) - Sign and date the forms. Pay directly the membership fees of Rs 13332/- in favor of Royal Goan Holiday Resort Pvt Ltd into our HDFC Bank account at Calangute Goa account number 12562320000144 or our Bank of Baroda account also at Calangute Goa account number 07580200000625 and scan me the bank pay receipt along with the application form on the same or fax me on 0832-2282383 and send me the original forms by courier. U can contact me on 0832-6513352.
Kindly do the needful as earliest.
Thanking you
Reema