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Utterly Terrible

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Terrible customer service. I put a guitar on buy back, I extended the loan for a large amount of months, and in total have spent more than &pound;600 at the second hand shop. When I was struggling to get to the shop not through lack of money, I asked if I could extend for another month but could I pay the day after the deadline. After giving so much money to them they refused to give me a single days grace. This company does not value its loyal customers and does not deserve to have any. I bought the item back and now swear never to deal with this disgusting company ever again.