Request for quotation and Quotes Average quote returned in under 1 work day.

P.O., Invoice and Packing Slip Average invoice and packing slip returned in under 1 work day.

Shipment Spare Parts delivered on average 3-7 work days after receipt of payment. (Via DHL, UPS, FedEx, and TNT)

We understand the reputation of a business is pretty much the only thing essential to its survival. Our reputation is generally based on two things: the quality of our products and how well we meet deadlines.

We understand the proactivity is acting in advance of a future situation, rather than just reacting. We get started on quotes right away, if we see anything needing clarification, we will contact you immediately.

We understand the importance of turning the projects in on time. If we fail to deliver your equipment, spare parts or tools when promised, the heat is on you and your decision to use SMTBOX. Orders are started as soon as the payment credited confirmed by financial department. After quality department authorized and released, the shipment will be arranged as soon as possible.

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