For U.S. customers: If you need to replace any parts for your VTech products, you can order them right here through the VTech Kids site. Enter characters in the text field below and then click the button to search products beginning with those characters.

To order the part you need, click on the orange "Order" button. Please note there is a charge for the replacement parts, and there will be a shipping charge.

For customers in Canada: Please contact our Canada Customer Service Department at 1-877-352-8697