D&T included

The "D&T Paid" service is valid only for deliveries to Canada, Usa, Australia and Japan.

Type of warranty

All the “Ships from and sold by Kechiq” products always enjoy the manufacturer’s official warranty. All the products sold on Kechiq by Verified Partners enjoy several types of warranty, such as the manufacturer’s official warranty, reseller’s warranty or supplier’s warranty. The type of warranty provided by the seller and its duration are always displayed on the advertising. Concerning new products, the minimum duration of the warranty is 2 years. For further information or for verifying the type of warranty provided with the product you want to buy, please, contact our Customer Service.

Type of mouvement

Instruments used by the watch to keep time, which usually include the type of power supply. For example, a watch with mechanical movement uses a balance wheel to regulate its rotations, which is driven by a fully wound spring. A clock with quartz movement measures vibrations in a quartz piece and is usually powered by a battery.

Type of glass

Clock dial cover. Three types of crystal commonly used in watches are acrylic, mineral and sapphire. Acrylic crystal is a low-cost plastic which allows for the removal of surface scratches. Mineral crystal is composed of various, thermally treated elements which create an unusual hardness that increases scratch resistance. Sapphire is the most expensive crystal, with a durability and hardness level that is about three times that of mineral crystal and 20 times that of acrylic crystal.

Water resistance

No

Many watches cannot guarantee being waterproof. Care should be taken when coming in contact with water, even when washing your hands, as the watch could be damaged.

30 meters / 3 ATM

Water spray proof. This means that the watch can be worn in places where it may come into contact with splashes of water, but it cannot be submerged in water. It can be worn while washing hands or in the rain.

50 meters / 5 ATM

Basic water resistance. The watch can be submerged in water for a certain period of time, so it can be used for fishing or swimming. Its use is not recommended for extreme water sports.

100 meters / 10 ATM

High resistance to water. You can wear the watch while you are swimming, surfing or scuba-diving.

200 meters / 20 ATM

Water resistance designed for diving. The watch can be used for professional marine activities, diving and extreme water sports, but not in deep water or diving with mixed gases without being fully informed.

Verified Partner

The “Verified Partner” is a seller who has been authorized to sell watches because of a regular license and who satisfies the qualities of elevated rank imposed by Kechiq on its products and services.

Why is the seller’s name hidden? We don’t show our seller’s name to avoid whichever contact outside the platform, to safeguard both parties.

The safety of your purchase is the most important issue to Kechiq: in fact, we take care of your orders and of the safety of your payments and we can handle eventual claims with the seller guaranteeing your best protection.

When you purchase from a Kechiq “Verified Partner” you obtain the same terms and conditions offered by Kechiq.

If you are the owner of the intellectual property rights of this brand or a representative, please, ask for more information about this partner by filling this form.

Shipped from Kechiq

All the products pinned as “Shipped by Kechiq” are sold by third-party sellers on Kechiq Marketplace and they have been settled in a Fulfillment Center which will then send them directly to end customers through one of our shipping companies and according to the delivery methods provided on our website. While placing your order, you can choose the shipping method you prefer. After placing an order, the estimated dates of shipping and delivery of your order will be shown on the sections “My orders” and in the confirmation e-mail you will receive.

Kechiq Logistics is a service offered to our sellers through which it is possible to store their products in the warehouses of Kechiq, which will deal directly with packaging, shipping and customer services. The items managed by Kechiq Logistics benefit from the Standard Free Shipping for all private customers.

If you are a seller, you can significantly increase your business using the Kechiq Logistic. For further information click here.

Gift package available

Info

Due to the restrictions tofight against COVID-19 epidemy, all shipments can be delayed. Delivery dates must be considered indicative. You will receive an email with fedex tracking number as soon as your package will be shipped.remember that express shipments have priority on standards ones and will be managed in advance.

Contacts

To receive information on our products or services and to chat with us, we invite you to reach us.

2-year warranty

All the “Ships from and sold by Kechiq” products always enjoy the manufacturer’s official warranty. All the products sold on Kechiq by Verified Partners enjoy several types of warranty, such as the manufacturer’s official warranty, reseller’s warranty or supplier’s warranty. The type of warranty provided by the seller and its duration are always displayed on the advertising. Concerning new products, the minimum duration of the warranty is 2 years. For further information or for verifying the type of warranty provided with the product you want to buy, please, contact our Customer Service.

New and authentic product

All our products are brand new, authentic and not counterfeit. They are sent with authentic warranty, original packaging and are subject to strict quality control.

Free shipping

Free shipping with the best couriers such as FedEx.

Free returns (100 Days)

In case of withdrawal, you have 100 days in order to return the product free of charge and additional charges.

We refund every request made within 14 days from the delivery of the product.From the 15th day the refund will be via coupon that can be used to shop in www.kechiq.com within 12 months.

Personal Shopper

Our professional staff is always available to guide you in your purchases and to offer the best fashion advice.

Safe payments

The security of your purchases is important to us, so our online payments are processed exclusively through PayPal, which provides security and exclusive guarantees.

Certified quality

A specialized team carefully checks each product and certifies its high-quality standards. Before being shipped, each product is packaged using only high-quality packaging that ensures safe shipping.

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