Monday, July 15, 2013

➤ New findings from a UCLA study indicate that mobile subscribers generally pay for what they request but sometimes pay for more than they actually receive. The researchers examined two unnamed U.S. carriers accounting for more than half of U.S. mobile subscribers and found that the carriers generally recorded data usage accurately. When devices attempted to access wireless data in areas where coverage was weak, however, especially if the data involved streaming audio or video, opportunities for overcharging were possible. According to the researchers, this happens when a request is successfully received by the provider and data is sent to the device, but the device doesn’t actually receive all of the data. In these cases, users may be overcharged up to 7% or more.