Asia Pacific

Digital Transformation Consulting

Realize your IT potential with digital transformation consulting

Successfully transforming your IT ecosystem isn’t just about software. You need the right people and the right processes in place to make sure that your new systems deliver the business value you’re looking for. BMC’s digital transformation consulting services will help you develop the adoption initiatives, governance structures, and analytical capabilities you need to get the most out of your IT investments.

We can help you at every stage of your digital transformation

Deep expertise

Our consultants have an average tenure of between 4.5 and 9.5 years and complete about 1700 projects each year across the span of Digital Enterprise Management subject areas.

Global program management

We provide consolidated, efficient management across all of your IT groups involved globally in BMC projects to eliminate redundant work across regions, standardize implementations, and globally track business impact.

Proven methodology backed by IP

Draw on our best practices and frameworks for how to integrate service components, and our case study library to apply lessons learned to your business case.

Outcome-driven engagements

Insight! service engagements focus on business process and organizational change specific to your solution with a tailored business plan. Customers can implement on their own or work with us through Accelerate! engagements—prescriptive value cases that allow for an agile and iterative approach.

Insight! for Digital Transformation provides a detailed action plan driven specifically by your business requirements. At the end of the workshop, you will understand the level of effort, risk, and changes that are necessary to achieve your strategic goals. This five day engagement will help you define a three-to-five year roadmap. Our consultants use an interactive workshop format to perform the following:

Present leadership an understanding of transformation opportunities, potential benefits, and application to business objectives

Create an IT transformation reference model aligned to the specific goals of your organization

Analyze your current IT environment across physical, virtual, and cloud infrastructures

Insight! for Operational Readiness is designed to prepare organizations to roll-out their Digital Enterprise Management solution. Using proven BMC best practices from countless go-live and operational adoption projects, BMC will guide and assist customers through the most difficult part of a project – go live.
Insight! for Operational Readiness provides service options for as many as your team requires for operational go-live success. Typically, customers require 15-20 days of assistance. The primary activities performed during this engagement include:

Accelerate! for Digital Enterprise Management Roadmap is designed to help IT leaders define and align high level objectives with corporate digital business goals and build these goals into a strategic plan and roadmap. Our engagement provides guidance, risk mitigation, and value realization to assist your organization’s adoption of Digital Enterprise Management and derive the greatest benefit from your investment in BMC solutions. Our transformation architects will work with you to develop:

Current state, future state, and gap analysis of readiness and capabilities

Recommendations to address technology, process, and skills gaps to successfully deliver against milestones and measure success

Accelerate! for Service Catalog provides a prescriptive approach to capturing and modeling IT services aligned to business value. We’ll implement changes with you in the short term while defining a roadmap of ongoing activities to drive long-term benefits. Our team of experts provides templates and industry standard service definitions that enable you to rapidly grow your service catalog and deliver improved customer service. Together, we will:

Accelerate! for Asset Management is a proven and prescriptive approach to help our customers increase the success rate and speed the time-to-value for their digital IT asset management (ITAM) service initiatives.
Accelerate! for Asset Management provides service options to accelerate the planning, definition, delivery, and management of business and IT asset management. Our team of experts provides templates and industry best-practice service definitions that enable you to effectively manage your IT asset environment. Together, we will:

Accelerate! for Digital Service Deployment is built with the end user in mind. IT organizations adopting an accelerated approach to digital service delivery can support key business initiatives such as the digital workplace, digital marketplace, self-service, and process automation with an iterative, reliable delivery capability. Whether you are re-defining existing services or employee onboarding, or working with the development team to bring new services to market with velocity, our Digital Service Deployment offering using
MyIT Service Broker will make a difference. The engagement uses best-of-breed rapid delivery principles from frameworks such as Agile and Kanban to deliver operational outcomes with each sprint.

Define and model new digital services linked to key business initiatives and value statements

Fulfill and broker the delivery of new digital service within the complex ecosystem of technologies and service providers

Establish the required systems, tools, and data architecture to enable successful delivery and support of the new digital services

Understand capability gaps to achieve excellence in service outcomes, help prioritize new requirements, and implement continuous improvement processes

Accelerate! for Process Alignment helps you get the most out of your BMC technology solution with a comprehensive set of policies, processes, and procedures aligned to our technology platforms and designed to maximize the value of your investment by ensuring adoption in your organization. BMC’s prescriptive approach features a series of Process Workshops. This two-to-four week activity will help you take the right first step to transforming your IT processes and organizational structure. To accelerate the planning, definition, delivery, and management of business and IT services, our team of experts will provide templates and industry standard service definitions that enable you to grow. Our consultants will:

Work with you to detail your current and future requirements across the services you provide, your processes, and organizational structure

Review best practices including relevant ITIL®, COBIT, and ISO standards

Develop a set of requirements necessary to fulfill your business objectives followed by prioritization of the identified requirements

Review risks, changes, and organizational readiness to ensure you have a comprehensive plan for IT service management transformation.