Payments & Transfers

Life shouldn't stop when you need to pay your bills or make a transfer. Online banking allows you to quickly and easily set up payments or transfer money when it's convenient for you—so you can get back to what's important.

Features

Payments and transfers are services included in online banking.

With a simple design and clear options, you can easily manage your payments, transfers and recipients at your convenience—from your smartphone, tablet or computer.

Payments

Guaranteed delivery of electronic and paper checks.1

Pay an unlimited number of bills.

Schedule one-time and recurring payments.

Set up your monthly bills to be paid automatically.

Transfers

Perform real-time transfers between your BB&T personal accounts.

Transfer funds between your BB&T accounts and your accounts at other financial institutions with our Outside Transfer Service.2Fees may apply.

Schedule future transfers, or set up one-time or repeating transfers.

Review 14 months of online transfer history.

Accessibility

Paying your bills and transferring funds has never been more convenient.

Access Payments & Transfers quickly and securely through:

Online banking

Small Business Online banking

BB&T Mobile App

BB&T Mobile Web

Intuit® Quicken®

Intuit Quickbooks®

Benefits

Enjoy the many benefits of Payments & Transfers online.

Convenience

It's simple. Just select the day to send your payment or transfer.

Your payment will be delivered in just two business days if your payee accepts electronic payments.

Transfer funds instantly to internal accounts. Transfers to outside accounts take only three business days to complete.

Acceptance

Pay any company, agency, organization or individual with an address that includes a valid US ZIP code, including the following:

All US addresses

Any US territory address

APO/FPO (military) addresses

Flexibility

Payments can be any amount up to $100,000.

Schedule payments and transfers up to one year in advance.

Make as many payments and transfers as you like, with no monthly limits.

FAQ

Making a payment online is automatically included with online banking. You may use the bill payment service through online banking, Quicken and QuickBooks. If you use Quicken or QuickBooks, fees may apply.

Your bill payments will be sent to the recipients that you designate, either as a paper check or an electronic funds transfer. All bill payments made are covered by our Online Bill Payment Guarantee.

BB&T uses two bill payment types: electronic and paper check. For recipients who do not accept electronic payments, a paper check will be sent by US Mail and the funds are withdrawn from your account after the recipient deposits the check.

For electronic payments, funds are held on the Send on date and withdrawn on the Deliver by date, which is within two business days for recipients who accept electronic payments.

For paper check payments, the paper check will be sent by US Mail and the funds are withdrawn from your account after the recipient deposits the check.

If there is not enough money in your account on the Send On date, BB&T will cancel the payment. You will not incur an NSF fee, but your bill will not be paid. You will need to reschedule your payment when you have adequate funds available in your account.

BB&T partners with a third-party provider to process and deliver payments. All support and claims issues are handled by BB&T. All claims and any client service issues should be directed to our online banking support at 888-BBT-ONLINE (888-228-6654). Online banking support hours are 6 am to midnight ET, seven days a week excluding Christmas Day, December 25.

Yes, you can transfer funds between certain BB&T accounts and your eligible accounts at another financial institution from Payments & Transfers, using our Outside Transfer Service. Fees may apply, and this feature is not available to all BB&T clients.

The funds should be credited to that account within three business days. If you qualify for Next Business Day service, you can transfer the funds using Expedited Delivery. The transfer cut-off time for both services is 7 pm ET.

We support the OFX Direct Connect service that allows you to access your online banking information using any accounting software, as long as it is OFX compatible. Please check with your accounting software vendor to determine compatibility.

Additionally, BB&T supports exports of CSV files, which may then be imported into your accounting software.

You can access your information directly from online banking through Quicken or QuickBooks using the OFX Direct Connect service. You can also pay bills online using Quicken or QuickBooks. A monthly service fee may be assessed to use these services.

Online banking supports the current version and the two previous versions of Quicken Windows and Quicken Mac, and the current version and the previous two versions of QuickBooks Windows and QuickBooks Mac. To view the systems requirements, visit Quicken or QuickBooks.

Note: A monthly service fee may be assessed to access your financial data through the OFX Direct Connect service.

Locations

Related Products

BB&T will reimburse you up to $50 for late payment fees or penalties you incur as a result of the failure of a business payee to receive a payment made through online banking or BB&T Small Business Online by the due date. For more information, see the Online Bill Payment Guarantee.

2

Not available to all BB&T clients.

Loans, lines of credit and credit cards are subject to credit approval.

Intuit, Quicken and QuickBooks are registered trademarks of Intuit Inc. or one of its subsidiaries, in the United States and other countries. BB&T Online Banking services, which may be accessed through Intuit's Quicken and QuickBooks software, are owned by BB&T, not Intuit.

Only deposit products are FDIC insured.

Branch Banking and Trust Company is a Member FDIC and an Equal Housing Lender.