Took my boyfriends mother in today due to pain and not being able to feel her fingers after having Elbow surgery yesterday. The staff was very DISRESPECTFUL and RUDE! They laughed at her, made snarky remarks, and kept smirking the entire time. I sat in the room with her until other family members showed. A very rude attendant tried kicking her husband out because they have a policy of only two in the room with the patient. We weren't told this when they sent us ALL back to the room. You'd think someone could count us three and let us know only two allowed. They did NOT! She threatened to call security because he wouldn't leave, so I left instead. They really need to train their staff A LOT more or need to hire new staff members in general. Will NOT be returning with any family members. (a month ago)

If I want to die this is the hospital that would do the best job for that. Went here to get a cat scan.. it took from 9:30 pm until 2:30am (5 hours!!!!!). This should have taken max until 11:30. No sense of urgency at all. Kind of defeats the purpose of EMERGENCY room. Also extremely rude staff from the moment we walked in and got attitude from the fat secretary with a mole the size of Jupiter on her face. The Asian doctor is rude as well, won’t let you get a word in/doesn’t listen. This place is only semi-okay if you’re dying. (3 months ago)

Just tried to hand carry a sample to the lab from my doctor to speed the process. (Not a drug test) Would'nt tell me where lab was and that I had to register before anything. (Meaning they could generate a bill) Told them again just a drop off but same answer. They are going to force me to use different doctors that aren't affiliated with this hospital. A little more attention to patient needs instead of the money.(All my information was attached to the sample). Got a 1 because there is no 0 (5 months ago)

I just recently went there during the middle of then night because I had a delayed severe allergic reaction to something I ate. Before we even got there, my fiance had figured out that I was showing signs of the beginning of anaphylaxis. My throat was closing, I had hives, I was itchy, I had stomach pain and other stomach "issues", and felt really dizzy. I had to hold onto my Fiance anytime we walked anywhere. They got me to a room instantly, but that's where the instant ended. For an hour before treating me they asked me about insurance, contacts, who the insurance was through, and my SS#. I get that they need this information but I could barely breathe and they weren't treating me for that, instead they were just asking me questions about insurances. I didn't get treated for almost an 1 1/2 hours of waiting and trying everything to breathe. The only reason I'm okay is because I took preemptive measures before we went to the ER. I had an inhaler and took that along with antihistamines that I have prescribed to me. So at least I could breathe a little better than when the allergic reaction started. Then when the doctor did finally see me I tried to explain what happened and he kept cutting me off and wouldn't let me actually tell him what was happening. He just answered "Well you're talking so your airways are fine" without looking at them. After he said that THEN he listened to my breathing and looked at my throat and tried to play it off as anxiety. I told him it wasn't and that I'm not an anxious person. I was actually really calm throughout the whole thing because I've had allergic reactions before and I grew up with Asthma, getting upset just makes it worse. Then he LITERALLY patted me on the back and said I was fine. Even though, I still could barely breathe. My prescribed antihistamines I took before leaving my house started to kick in before the doctor even saw me. Which is sad! I shouldn't have to worry about taking things before I go to the ER just to hopefully live. They gave me general medication and took blood, but when I asked what the blood work was for they shrugged there shoulders and said "I don't know, it's procedure". That ER IS A JOKE! Don't go there if you're life is at risk because you're not gonna get good help. And no, the ER wasn't busy at all when I went. We only ever saw one other patient there. (5 months ago)

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