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Sheets and bathroom were riddled with hair. When made complaint to General Manager, she responded in a very disrespectful and unprofessional manner by saying I should expect hair on bed sheets and in bathroom. She did absolutely nothing to rectify the issue or satisfy customer.

I came to this hotel on a 5 day trip to visit a friend in Charleston. I am a Front Office Manager in another state, so I stayed here at a very good Employee Rate.
None of the front desk was friendly or caring. They wouldn't make eye contact or smile. The agent that did make eye contact was working...
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The hotel and staff were beyond my expectations. I loved the cleanliness of the room and hotel on a whole was GREAT !
I would definitely stay again and recommend to friends. Breakfast was simple yet effective

My husband and I are truck drivers and stay at MANY hotels, and we found this amazing hotel, and let me say, it is one of the best we have stayed in, from the bed, to the clean room, to the staff, absolutely wonderful!!! we will definitely stay here again! I have ZERO complaints about this great place :)

I stayed here for 5 nights on a recent vacation. Booked it thru Legacy Travel and got the room for only $80/night with a presentation. I also got $50 back after the presentation!!!! So all in all an obviously amazing deal. The staff was excellent and the location was great. We ate at the Waffle House the first morning and...
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Stayed for 3 nights and enjoyed our stay. Rooms were clean, came with fridge and microwave. The staff was friendly, answered questions and were very helpful. It was quiet on the third floor. It would have been nice to have had more light in the shower. Didn't use the pool, business center or fitness center, so can't review that aspect....
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I had to stay in Charleston for a week due to a family emergency. This hotel was very clean, great location and had an amazing staff. I was just blocks away from Tanger Outlet and tons of restaurants. Everyone that worked here was very nice and accommodating. I would stay here again.

We stayed 2 nights here on our recent vacation. The location in North Charleston is right off the interstate, about 8 miles from downtown Charleston. When going to downtown, it is very convenient being right next to the interstate. It is located behind a Waffle House restaurant so easy to miss. We arrived early before check-in time, but the lady...
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Thank you for taking your time to score our services and facility, we are glad to hear that you have enjoyed your stay and it means a lot to us when a guest let us know about the experience they had at our hotel! We hope to see you again soon!
Sincerely,
Luciana Fidelis
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