"When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion." - Dale Carnegie (1888 - 1955), American Writer and Lecturer

"Anyone can be angry - that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way - that is not easy." - Aristotle (384 BC - 322 BC), Greek Philosopher