Cancellations

Cancellations should be made in writing. The following cancellation fees apply:

If you cancel more than 28 days from the course date a £25 cancellation fee will apply.

If you cancel more than 14 days from the course date 50% of the course fee will be charged.

If you cancel within 14 days of the course date you will be charged the full course fee.

There is a 50% cancellation charge if you cancel an in-house course less than 28 working days before the course is due to take place. If we have already produced training materials, there may be a further 25% charge.

Lunch

Our full-day courses are inclusive of lunch (not our half-day or in-house courses). Lunch includes a vegetarian option. Please indicate on the booking form if you have any other dietary requirements.

Joining instructions

We will send you course details about two weeks before the course. If you have not received joining instructions and want to book travel, please call us first to confirm that the course will run (occasionally a course is cancelled if there are too few participants).

Full-day courses run from 10am - 4pm with registration, tea and coffee from 9.30am. Half-day courses run from 1pm - 4pm with registration, tea and coffee from 12.30pm.

Reductions

We set our training fees to try and cover our costs but we can provide reduced costs places for poorly funded groups. Please contact Pauline Chalmers for more details on 0141 552 3303, pchalmers@cpagscotland.org.uk.