Challenges and Opportunities of Smart Tourism Cities
The concept of the smart tourism city highlights digital convergence in cities that are tourism destinations and outlines directions for achieving greater destination competitiveness. The application of smart city principles to tourism destinations opens up opportunities for a variety of new features and functions of IT-enabled tourism products, systems, and services. Importantly, the notion of smart tourism cities also promises a convergence of residents and visitors who now co-create value in multiple tourism contexts (e.g. Airbnb, Yelp, Uber, Convention & Event, and Google Maps).
Further convergence happens between touristic and residential city infrastructure, with tourism businesses making investments in the latter through public-private partnerships. This particular type of convergence can lead to superior on-site experiences, as travelers can experience enhancement in regards to their traveling patterns (e.g., preference, time, space, and budget), as well as access to and use of entertainment, restaurants, shopping and banking. Yet, the radically changing IT-enabled city and tourism destination is also prone to encounter a wide range of challenges to (co-)create superior tourism experiences. Careful design and development are therefore critical. Effective smart tourism city design promises to significantly contribute to an integration of tourism into the fabric of cities, which is increasingly important given recent anti-tourism sentiment.
In previous studies of smart cities and tourism, researchers have argued for technology-driven urban development with the goal of enhancing quality of life, recognizing that IT can facilitate not only opportunities but also bring about challenges in contemporary urban cities. Research has also focused on enhancing the quality of touristic experiences. When an urban city infrastructure integrates with technical tourism infrastructure, for example, WiFi plays a particularly important role to facilitate communication with other technologies, such as connecting tourism end users with the Internet of Things via their personal mobile devices. Smart tourism cities and tourists have to rely on mobile phone networks for enhancing their tourism services and experiences. Smart tourism cities research needs to take into account different types and levels of convergence from theoretical and practical perspectives. Interdisciplinary perspectives are essential for studying these different forms of convergence.
Using this special issue, we will invite research that addresses the smart tourism phenomenon from a variety of perspectives. What is needed is smart city and smart tourism research that synthesizes new concepts and facilitates the movement toward smart tourism cities. With this realization, the purpose of this special issue in the Asia Pacific Journal of Tourism Research(APJTR) (SSCI-listed) is to explore various opportunities and issues related to smart tourism cities.
Potential Topics in Smart Tourism Cities
The special issue’s particular interest lies in papers that focus on (1) traveler behavior and technology-enhanced experiences in urban environments (2) businesses within smart tourism cities, and (3) smart tourism city development and governance. The scope and content of the paper does not have to pertain to the Asia Pacific geographical region. Topics of interest include, but are not limited to, the following:
IoT and smart tourism cities
Concepts and theories of smart tourism cities
Case studies of smart tourism cities
Technologies for designing and design thinking for smart tourism cities
Behaviors and experiences of smart city tourists
Tourist-resident value co-creation
Swarms, social network services and collective decision making in smart tourism cities
IT architectures, models, and IT artifacts for smart tourism cities
Business models, business processes and the role of IT in smart tourism cities
Barriers and stepping stones for the developments of smart tourism cities
Acceptance, adoption, and diffusion of IT within smart tourism cities
Ensuring privacy and security in smart tourism cities
Policy, strategy, and management of smart tourism cities
Network analysis of value creation and exchange in networked smart tourism cities
Business intelligence for smart tourism cities
Research methods for the analysis of smart tourism cities-related phenomena
Submission Guidelines
Review Process
Full papers submitted to this special issue are subject to the standard review procedures and rules of APJTR.
Submissions will be blind-reviewed by at least two reviewers.
Based on the reviewers’ recommendation, the guest editors and the Editor-in-Chief will decide whether the particular submission is accepted as it is, revised and re-submitted, or rejected.
Important Dates
The deadline for submission of completed manuscripts: August 31, 2018
All papers should follow the submission guidelines of the APJTR.
Full papers must be submitted to APJTR’s website.
If you have further questions, please direct any inquiries to Dr. Chulmo Koo at his email.
Editorial information
Guest Editor: Chulmo Koo, Kyung Hee University, Seoul, Korea (helmetgu at khu.ac.kr)
Guest Editor: Brian Donnellan, Maynooth University, Maynooth, Ireland(brian.donnellan at mu.ie)
Guest Editor: Ulrike Gretzel, Annenberg School of Communication and Journalism, University of Southern California, USA (gretzel at usc.edu)
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