Your safety is of vital importance to us and your comfort comes right up with safety. Below are some guidelines for a safe and healthy travel.

Security Regulations: The Do's and Dont's

Guests are requested not to buy any duty free items before boarding the aircraft / on the first leg of the journey. This is because all transit guests have to disembark and re-board in Brussels and have to undergo all security checks. During these checks, any liquid purchases will not be allowed and will be confiscated.

Guests can buy duty free after the security check in Brussels or on board during the second leg of their journey.

For example: Guests travelling on the Newark - Mumbai route are requested not to purchase duty free at Newark airport or on board during the Newark - Brussels leg of their journey. They can buy duty free in transit at Brussels after the security check or on board the aircraft from Brussels to Mumbai.

According to security regulations, guests are advised:

Not to accept any packets from unknown persons.

Not to leave baggage unobserved at any time, especially within airport area. Unattended baggage may be removed by Airport / Security Staff as an object of suspicion.

To declare before checking-in, if carrying any arms or explosive substances. Concealment is an offence under Aircraft Act and Rules.

To carry only one hand baggage, the sum of the three dimensions (viz. length, breadth and height) of which, should not exceed 115 cm.

Battery cells / dry cells carried in the hand baggage or in any electrical / electronic items are liable to be removed and the airline would not be in a position to hand-over the same at the destination. The same may be carried in registered baggage.

Articles in Bags: List of things you can carry

Dangerous Articles in Baggage

For safety reasons, dangerous articles, such as those listed below, must not be carried in guest's baggage.

Valuable Articles: Currency, precious metals, jewelry, negotiable instruments, securities, personal identification documents and other items of value are best carried with the guests in the cabin.

Restricted Articles: Medicines and toiletries in limited quantities which are necessary or appropriate for the guest during the journey, such as hair sprays, perfumes and medicines containing alcohol may be carried. Many of these listed articles can be carried as air cargo provided they are packed in accordance with cargo regulations.

What you can carry: Dry ice in quantities not exceeding 2.5 kilograms (5.5 pounds) per guest, used to pack perishables, as carry-on baggage only.

With approval of the carrier(s), small oxygen cylinders for medical use and small carbon dioxide gas cylinders worn by guest for the operation of mechanical limbs.

Fly Healthy: Some health tips to help you enjoy your flight

Motion Sickness

In-flight turbulence is not always avoidable. If prone to motion sickness, the following suggested measures could help:

Avoid a late evening with spicy food and alcoholic beverages the previous day.

Request for a seat in middle section of the aircraft (preferably a window seat).

Do not have alcoholic drinks on the day of the flight.

Have a light dry snack (e.g. biscuits/toast) 2 hours prior to flight Have a light meal on board the aircraft.

Avoid alcohol but have plenty of water / juices.

If nausea is encountered, open the air vents, keep the head still, lie back with seat in reclining position, close your eyes and relax.

Use the airsickness bag well in time.

As an added precaution, consult your physician before flight and take medication as advised.

Do not experiment with self-medication.

Fear of flying

Especially on a first flight, a little apprehension is quite understandable, but a century of manned flight has made flying very safe. To help you relax and enjoy the flight, the following tips are recommended.

Adjust your seat in a reclining position - unless advised otherwise by the cabin crew.

Imagine a pleasant environment, concentrate on relaxing every part of the body and feel the tension drain away.

The best is to look of out the window and enjoy the flight! Consult your physician before flight and take medication as advised. A visit to a clinical psychologist may help in ridding you of your fears permanently.

Changes in cabin pressure

Even in a pressurized aircraft, minor changes in cabin pressure do occur during take-off and landing, resulting at times in discomfort due to blocked ears. This occurs particularly in guests who fly despite having colds, upper respiratory tract infections. This can be avoided by equalizing the pressure in your middle ear by following these easy steps:

Suck on a boiled sweet. Your cabin crew would be delighted to provide you with boiled sweets.

Yawn, swallow saliva, and perform side-to-side movements of the jaw.

Avoid sleeping during take-off & landing.

Children should be given fluids to drink / sweets to suck on & infants / toddlers could benefit from sucking on pacifiers / milk bottles.

Pinch your nose and blow - especially during descent.

Finally, if you have a cold or ear infection, see your physician before flying. Use of Nasal Drops (as prescribed by your physician) is recommended before take-off & landing in these cases.

Food and Drinks

In-flight cuisine is yours to savor and enjoy. Sometimes changes in cabin pressure can cause mild bloating and discomfort. These simple steps will ensure that you enjoy your meal and flight:

Avoid heavy meals (may cause indigestion due to expansion of gases in the intestines) and over-indulgence in alcohol.

Drink plenty of fluids. Water and fresh juices are recommended. Avoid excessive intake of tea, coffee, aerated waters as these aggravate dehydration.

The contents and specifications of the First Aid Kits and Physician’s Kits carried on board the aircraft are laid down by the DGCA & cannot be modified without their approval. Guests are thus requested to carry all medications that they may require in-flight in their hand luggage.

Things to Note: A few important tips for a smooth journey

Ensure the correct flight coupon is uplifted.

The boarding pass has correct flight number/date/time.

Ensure you get your baggage tag and it has the correct route/destination.

Check the boarding/departure time on the boarding pass. Always listen to the public address announcements.

If you are a JetPrivilege member, do not forget to quote your JetPrivilege membership number and ensure it reflects on your boarding pass.

Follow the security and safety regulations from our ground staff and in flight crew.

Ensure your mobile phones are switched off at all times once in the aircraft. Further information is available on request.