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Click-To-Call example using the Voice Conversations API

Click-to-Call allows your audience, whether it includes website visitors, newsletter recipients, existing or potential customers and users, to click or scan an object, submit their name and phone number to a web-form, and receive an immediate toll-free call from one of your company’s representatives.

Click-to-Call can be included on your online and offline assets. Online can be used as an object (image, button), while offline as a scannable image (QR code, scannable image, scannable link).

You can combine Click-to-Call with prerecorded voice messages that your users, representatives, existing or potential customers, will hear while waiting to be connected.

Through Click-to-Call the client submits a phone number requirement, web form. Next, the company's representative is called by a predefined number through the appropriate Voice resource and notified by a predefined voice message that connecting with a client is imminent. In the final step, the client receives a call from the representative's phone number through the Routee API.