government audit and oversight committee today on monday october 29 here inthecityandcounty of san francisco home of the world series champions giants. i am supervisor mark farrell. i am the chair of the committee and joined by supervisor chiu and will be joined by supervisor elsbernd. i want to thank the staff for covering today's meeting. madam clerk do we have any announcements? >> yes. please make sure to silent any electronic devices and items acted upon today will be on the agenda anyplace otherwise stated. q. can you do item one and two together please? >> item one is a hearing and resolution and "deja vu all over again: san francisco's technology needs a culture shock." >> thank you very much. president chiu. >> thank you mr. chair. i wanted to make a couple of introductory comments and thank you for taking part in this hearing and in particular i want to thank the civil grand jury report for looking at this topic. i decided to bring with me today these folders. these folders represent all of the documents i have been looking at in the last couple of years o

and with all the othergreatcitiesofthe world in asistercityrelationshipso dearly, we learn from each other, we send delegations to each other, we welcome each other to the city but in each and every instance, we are always thinking about ideas about how we can help each other and help regions improve, so i am excited to have met with the mayor just a few minutes ago to reaffirm our relationship and we'll sign that in a few moments to document that and to promise each other that we will continue this very great relationship and we could not have done it without the involvement of our private citizens, tom horn has led a fantastic group of volunteers on our sister city committee for paris and san francisco, and he's doing a marvelous job and this again reflects how our citizenry helps our city become a better city with these sister city relationships and again i want to thank you and the audience too who are volunteers in our -- i really, really thank you from the bottom of my heart for creating such a great part of our soul of our cities, and giving us the reasons why we can be an in

citizenry helpsourcitybecomeabettercitywiththesesistercityrelationshipsand again i want to thank you and the audience too who are volunteers in our -- i really, really thank you from the bottom of my heart for creating such a great part of our soul of our cities, and giving us the reasons why we can be an international city, so with that, welcome, mayor, and i look forward to not only signing the semlu, and our visits of our various government officials as well as private citizens to continue instigating wonderful ideas and implementing ideas, and with that, i would like to present to you on behalf of our city and to the mayor -- >> as everybody knows, we did have our 77th anniversary of the golden gate bridge, not quite as old as some of the things in paris, and so this is a set of prints, there's many of them. >> oh, i love the golden gate. >> so beautiful. >> celebrating our 77th anniversary. >> so, we give you this, in order the take it home, you have to walk across the bridge. [laughter]. >> i can do it. [laughter]. >> thank you. >> thank you. >> of course, our pleasure. >>

tothecitycollegeboard of trustees for san francisco. let me begin by thanking my good friend, someone who graduated from my alma mater, somebody who worked with for many years, he has been part of the elected city family for the city college for over a decade. of course, that is mr. marks. you want to give our condolences and certainly acknowledge milton's contribution to our college, not only to his family, community, to the environment that he terrorist so much, but also to the institution of our city college that he worked so hard to improve. he took up the mantle, especially in the hard times when it was challenging already. i had a chance to express that to abby last week and let her know that we were thinking about >> thank you and welcome everybody to today's announcement of my appointment to the city college board of trustees for san francisco. let me begin by thanking my good him, certainly, were blessed with the many years of service that he and the family provided. his contributions to our education community will be sorely missed, but for the generations to come forward for wi

dina hillard. i am the chair of the citizen's advisory committee that works withthecityadministratoroffice, city administrator on these community benefit agreements and zen dusk was our first company that we worked with and they're actually in their second year of the cba but they were really easy to work with. they were very enthusiastic providing benefits to the neighborhood. they were very forth coming with any information we asked for and definitely a model for the other companies and in our conversations with the other companies we told them talk to zen dusk. they were amazing to work with, and i think for me what is unique about zen dusk is that there is a culture. you can tell there say culture in the company that desires to really integrate and be part of the community and provide benefits to the community, and it's not out of having to sign a cba, but it just really is evident to me it's part of the culture, their company, to want to provide the benefits to the neighborhood they're in, so i personally want to thank sen dusk. i hope any companies that come

administration to create the electric vehicle infrastructure forthecityandbegan the conversation and the collaboration with the other counties to bring an electric vehicle corridor. it signals our efforts to support the creation of infrastructure to the electric vehicle industry. of course we have encouraged the private automobile creators to join us. today is a wonderful opportunity to do that with a bmw. any of you who noticed the labels in this city, you will certainly noticed the popularity of bmw as a corporation, not only a great company but one that is also on the cutting edge of the use of technology. i want to thank them and welcome them to not only the electric vehicle stage, which they have been working on, but also to this great program they are about to introduce, the drive now and park now technology. joined -- joining us in the car sharing program for their members who want to use bmw products. this idea of cars sharing has been a part of san francisco's objective in creating a more sharing economy. like many other cities, we are congested in our parking. parking i

on this item. i know there have been folks focused on these questions for a long time andprobablycitystafferswatching this hearing not sharing their shoats and i am looking and the policy makers are looking to have an open dialogue with these moatings and what i find in coit meetings everyone agrees and projects take 15 years and millions of dollars over budget to get done and i am getting frankly frustrated and tired about that, so i encourage city staffers and others who have an opinion on this and feel free to raise them in coit meetings or contact my office and i am willing to have more private conversations and i think having an open dialogue how we strengthen our operations. how we can work better with the department of technology and all of these are important. just as the chairman described for this item we were asked by the civil grand jury to give our perspective on a variety of items and you asked us to comment on dozens and dozens of items, and i would suggest for the future if possible, and as someone who sits on the committee and goes through the findings and possibl

.citycollegeof san francisco has 9 campuses inthecityandserves approximately 100,000 students each year. the state has reduced funding to ccsf by core academic courses, provide work force training, provide an education that prepares students for 4 year universities, keep city college libraries and student support services open, keep technology and instructional support up to date, and offset state budget cuts. i'm here with alyssa messer, an english teacher at city college of san francisco. she's the ppt of aft2121, the faculty union, and a proponent of proposition a. also joining us is starchild, a local activist with the libertarian party of san francisco and a former candidate for the san francisco school board. he's an opponent of the measure. thank you both for taking the time to be with us today. >> thank you. >> alyssa, i'd like to give you the opportunity it share the thoughts of your position. >> so proposition a is a temporary 8-year, $79 parcel tax on properties in san francisco. and that money would go directly to supporting city college of san francisco. city colleg

sharing economy. like manyothercities, weare congested in our parking. parking is really a challenge in the city. for people who own vehicles, and introducing people to car- sharing programs and ideas have been a wonderful experiment for us. as you know, we have been working to create not only public garages but also in congested neighborhoods. when a private company like bmw registers their interest in car- sharing, that is a complement to the direction we are heading to be morris -- more sustainable. i want to think bmw for being here. we are in negotiations to get us into our fleet so we can utilize. unless we do it with the latest technology, people will not appreciate the mayor driving a bmw. [laughter] but we are doing it for the right reasons. i want to showcase that as we lead this country into a thought process, a challenge that our major cities, our urban settings can have solutions to our parking problems, have sustainable mobility as part of our alternatives in the vehicles and car-sharing as a principle for us to join our automobile makers as well as our vehicle owners a

proud of this kind of public-private partnership to movethecityforward.now join me in welcoming the city's first asian american mayor and i'm very proud to say a member of the lee tribe, the 43rd mayor of san francisco, ed lee. (applause). >> thank you, judy, very much for that introduction. good morning, everyone. >> good morning. >> it's great to be here at the san francisco chamber and of course the center for economic development here, your breakfast for 2012, it's my pleasure to be here. i walked in as ed from wells fargo was talking and i just wanted to make sure you knew, i am eternally grateful it the chamber, to wells fargo for helping me create 5,200 jobs for our kids. that's a wonderful accomplishment. i've been your mayor for almost two years now and everybody is coming up to me and asking, are you enjoying it? you know, some of the politics in the city it's hard to enjoy but i will say honestly to steve fox, to the chamber and judy and all of you working together to keep our city successful, i do enjoy creating jobs. and when you see our youth get those paid in

citieswherewe want san francisco --othercitiestobemoderncitiesbutalsocivilizedcitieswhichmeans that consider that everything we wish for as far as economic development is concerned must consider the environment also, and the quality of the planet on which we live. with mr. lee, we talked about all these questions and of course we are going encourage all of these new companies and everything that enables us to improve our cities and make them a better place to live and less polluted place to live, as may it in transportation, management of energy, in san francisco and in paris, there are innovations that are certainly ahead of many other cities in the world and i want to learn from san francisco and of course paris is there for the san francisco team, may it be a development of electric transportation or automobiles or [inaudible] or the reuse of energy of heat to heat private buildings or public building by using waste water, i explained to mayor lee that a couple of years now, i worked with bill clinton on the isolation of public buildings and specifically schools so tha

thecityhasnot moved on it for six months i expect this to be. >> >> six years i expectthecitytowork on this and get it done in the next six months or six weeks. next is have a plan and budget and reviewed by coit and to the mayor's office and the board of supervisors. again what is fascinating about the answers and all of the agencies are across the map. some say yes. some say no. some say it's implemented. some say it's not. it will be implemented and always a cit budget but not decisions related to that budget. recommendation number six. subject to coit approval of the i kr.d t budget and staffing plans coit and the cio must monitor adherence to these plans and i think what i will say for this should be implemented within the next six months. one of the challenges we face challenges here at the board and coit and time lines and budgets keep slipping and it's important to have monitoring that continues. recommendation number seven. the cio position be elevated to this and there is significant split of opinion on what we should do. it's my perspective and having c

to additional improvements. today there is no apparent leadership within san francisco to makeimportantcitywidechanges happen efficiently and effectively as the samples i have given show. there is no ekz organization structure that sorts out what changes to make or manages how to make them. coit and the city cio do not venture in that realm. if not them, whom? the mayor claims he -- innovation mayor or technology may or as his response to our report claims but that reflects his priority and attracting tech companies to san francisco or having his staff work on apps that are helpful. he does little to improve the technology at home within his city government. the mayor has had hand on's experience as the execute administrative officer and the head of ddw. perhaps that experience has been him in the experience of this and i hope he considers technology an integral part of city operations that needs to and can be improved. that city technology is a significant priority for him and his staff. perhaps you, the board of supervisors, can help or it's deja vu all over again. you've had our

of oursistercitycommitteewhich has many exchanges which we're going hear about more of them today, mayor lee, you have been mayor for almost two years, and as you know, the mayor of paris has been mayor for 11 years, and look how young he is, so there's hope for you. we have just had a meeting inside and the mate -- mayor has made a promise which tom and i and matthew, we're going to make sure he keeps that promise and he says, next year, we're going to paris, so tom horn and i are going to be the advanced team, we're leaving with the mayor on a sunday when he goes back. so, may i introduce our mayor, a newer mayor than the mayor of paris but one we are proud of and we will be hoping that he is planning the trip very soon, so may i present mayor lee. [applause]. >> thank you, charlotte. >> well, thank you, everybody, for coming here today. as you can see, there was excitement in the air when the mayor of paris comes to san francisco and i want to welcome him, i want to welcome the council general office as well, this is an exciting moment for me, waiting 6 years since his last vi

there would be peer to peer car sharing. it is transformative. we have a role to play fromacityhallperspective to nurture and understand the space better to resolve some of the tensions. >> cars sharing is interesting. cars in america are iconic. we identify the good life with them. i wonder what don draper of "mad men" would say about car sharing. he would say "no way. c-- "no way." >> we are going to break out. this is a huge space. we're covering cars, people, entrepreneurship. it is breaking into meaningful pieces. then having working groups around the smaller pieces, car sharing, parking, entrepreneurship, then inviting you and the companies to understand the challenges we face and how we should manage -- modernize our regulatory system to reflect this greatness that is happening. >> i get e-mails about people wanting to be on the working group. >> i wish i had an answer. i think we need to get more -- we just announced it last week. it will take some time. " you could always do a rock launch page. molly, let's chat with you. there was a city hearing about applying hotel tax t

know, some of the politics inthecityit'shard to enjoy but i will say honestly to steve fox, to the chamber and judy and all of you working together to keep our city successful, i do enjoy creating jobs. and when you see our youth get those paid internships or get that summer job at a number of all of your or starbucks, even, or the jamba juice and all the others and the nonprofits as well as our city departments and you see the gleam in their eye that they can really be part of this community in san francisco, that's something i really do enjoy and i will continue enjoying that for this whole 4 years term, even though i will avoid all the politics as much as i can. but i want to begin by saying that since i started, as judy mentioned earlier, san francisco businesses have created 22,500 jobs as my start, including 13,000 new jobs in technology and industry alone. unemployment dropped from 9.6 when i started to 7.4 percent, third lowest in the state, and i said in other jurisdictions, i'll say it again, i think we contribute to marin and san mateo because we buy all the wi

visit is too long, not to renew a friendship tothiscitywhichhas been historic friendship and one of the most dynamic sister city relationships that we have, i noticed in our room we have other numbers of our other sister cities, manila and gosh, there's so many, cork, and other regions that also -- and our other council generals that are here today, thank you so much for coming and frn council blats for enjoying this moment, there is a lot to be gained by our sister city and especially with paris, i was informing the mayor of my first trip to paris, it's been my only trip which is why i have to go officially, but that was 1969 was my very first trip to pear ris as a high school student, as a high school choir of high school in seattle, we raised money all yearlong for us to go, i got to visit the jazz club along the river and then i got to hear for the very first time stevie wonder saying my shari amor in paris, look it up, that's why of course mayor dell way has invited me to be making my first official visit some time next year and certainly charlotte and tom and others have ju

and if i can satisfy them and they stay inthecity, thetech companis will stay inthecity. >> any other points that you want to talk about? >> sf city is our citizens initiative for technology and innovation. that is what i call the technology chamber of commerce and we have over 300 companies now that are members. they are helping us figure out how to make sure that the companies are here, comfortably, but also how we train the new workforce to continue this fantastic growth in employment with the technology companies. >> and these companies are paying? >> oh, yes. >> who are the most helpful companies that you have found here? >> oh, gosh, there are so many of them. i was, for example, jawbone is one of the members and they stepped up along with all the members, all the major members of city this summer to help me create over 5,000 jobs for kids. >> child labor? >> no, summer-pay internships. >> not like 6 years old building iphones. >> these were high school and college graduates, but they are all looking for jobs and they want to be exposed to this wonderful world of techno

neighborhoods inthecity. wehave enjoyed a very lucky vote past november where our paving and streets -- that will produce $240 million of anchor for our streets repaving but also for infrastructure in our streets that allow you need to move faster, less congested, our curb ramps for persons with disabilities, a number of street park with that will be had. bike lanes that will allow our bikers -- a lot of them want to be able to have dedicated green lanes. all of that has anchored into a very strong vote, one that was very difficult to pass because it required 2/3, and we were able to do that. very fortunate in our city to be able to have that. and, of course, improving our public transportation. muni continues to be a challenge because of its infrastructure and its debts, and we will continue paying attention to that, and that is why we have got to be always investing in our future, and transportation is a huge part of that, but we have been very successful in gaining federal grants for that in the past, but also making sure we can build infrastructures like the central subway that a

gasoline prices are. it takes, if you want to go aroundthecityat30 miles an hour, it will be less than half of the power of a toaster. it's equivalent to 850 miles a gallon to be on one of these electric scooters. i think it's safe, obviously we're going train people in the right way to abide but all the traffic regulations that we have, but as i sit in my car on days where i have to wait and 7, watch these scooters go by, it's kind of like where am i and what am i doing and can i contribute even more, so it's exciting to see this happen in san francisco, to see its launch, it's exciting that it's an idea that incubated out of the hub, it's exciting to not only see that it's fun for people to get around, to be more efficient and to kind of stralgts the lanes, but it's exciting to know it contributes so much of the goals of this city, the goals that i know our department environment is leading the effort and our city is leading the effort, the board of supervisors working with my office to show case every opportunity we can to have alternative modes, and getting off of oil, it's going t

for coming and frn council blats for enjoying this moment, there is a lot to be gained by oursistercityandespecially with paris, i was informing the mayor of my first trip to paris, it's been my only trip which is why i have to go officially, but that was 1969 was my very first trip to pear ris as a high school student, as a high school choir of high school in seattle, we raised money all yearlong for us to go, i got to visit the jazz club along the river and then i got to hear for the very first time stevie wonder saying my shari amor in paris, look it up, that's why of course mayor dell way has invited me to be making my first official visit some time next year and certainly charlotte and tom and others have jumped on the occasion, matt and everybody else, but it is one of those relationships that i have understood as being one of the most porn -- important in the city, one is an international status, one we hold dearly because there's a lot to learn, each of our cities as great as they are become greater as our goals of becoming environmentally responsible, creating our opportunit

being evicted out ofthecityofsan francisco in terms of the laws that they lay, what they're, the arrogance of their position. when you have the residents go before them because they are not being, they are not under the eye of observation. then you really see the bad side of why you need to bring this organization to the light where they could be observed. i think it's a good thing but by the same, we need it done like 25 years ago. >> thank you. >> thank you very much. next speaker. >> my name is [inaudible] ladies and gentlemen. the history goes back to 25 years ago to the housing authority and my statement i have been using at your commission for years, ain't no mystery, check your history. ladies and gentlemen, there's deeper history in what we're talking about with the city government channel. i'm the one that started that, i'm not going to get the hand for that because of same things the housing authority tenants went through 20 years ago. ladies and gentlemen, i am happy, tickled not pink by black right now because most of the tenants are african-americans. i stand

whose ceo, a member ofthecitysistercommittee is with us today. there are many other examples of successful and flourishing business and commercial relations between our two cities, an atmosphere made part in possible due to the close working relationship between our two close municipalities. finally, as each of the mayors before me, i must comment on the world of art and culture of which san francisco and paris are two world capitals. our cultural exchanges are often, live the highest quality. many san francisco cultural institutions of every size perform frequently in paris. san francisco's symphony presents every year in paris and the new president of their board of directors is here today, so also deshanty clear, a smaller men's choral group, a member of our committee is here today as well. and parisian artists are often in san francisco in the region and they're always warmly welcomed. at this very moment as the mayor said earl ye, we are pleased to welcome to the bay area e man yell, director of st vil de la paris who will be presenting tomorrow the and the next niekt th

wonderful ideas and implementing ideas, and with that, i would like to present to you on behalf ofourcityandto the mayor -- >> as everybody knows, we did have our 77th anniversary of the golden gate bridge, not quite as old as some of the things in paris, and so this is a set of prints, there's many of them. >> oh, i love the golden gate. >> so beautiful. >> celebrating our 77th anniversary. >> so, we give you this, in order the take it home, you have to walk across the bridge. [laughter]. >> i can do it. [laughter]. >> thank you. >> thank you. >> of course, our pleasure. >> yes, dear friends, i'm very happy to be back in san francisco because charlotte waits for me. [laughter]. >> i [inaudible] charlotte and i don't go in san francisco six years ago, so my english is very bad, and i am going to speak french. (speaking french). >> i'm very happy to be here again. first of all, because san francisco and paris are both very great cities, american and french cities and i cannot think with great emotion that between the american people and the french people, history has given us the best of

in a fancy condo buildings inthiscity. youcan have an extra count that you want to rent out, and you can find access to travelers from all over the world who also do not have the resources to spend money on a $200 hotel bill who want to say on your couch, and that is really democratizing travel, not just access to travel, but also access to the tourism economy that flourishes in the city. >> i just want to address the technology point really quickly. we try and emphasize the human aspect of this, whether it is on the website or whether it is through the iphone app. other people use a device that we built, that lets you share a car more conveniently by letting the richer unlock the car with their smartphone. even with that, we really try to connect the people who are sharing because a lot of people to accept rentals just with the kit and may never meet the people they are sharing with. we tried to encourage the parties to get to know each other, trying to just display your interest or so many things i can think of that our websites due to show who this person really is. they take their ph

for the urban shopper and to complementthecity's characterand the small store offers the product but more suited to these lifestyles. instead of 20-pound bags of dog food you will find smaller bags and treats to manage to carry around. this is the first store in san francisco and we are activating our first stand alone active wear store and part of our brand by champion so what does it mean for you? high end apparel without the high end prices and what better way to introduce this concept than here in america's most active community and a joy to join the mayors in san francisco and nakd in 2011 we two contributed $2 million to san francisco and have awarded several schools with grants for field trips and completed our first library make over in san francisco last week at sanchez college prep elementary about 2 miles from here. we support the united way and employee contributions. as you can see we believe strongly in giving back to the community. speaking of community i would like to introduce one of san francisco's most influential leaders. present at the groundbreaking of the tar

lee is working hard to makethiscityaneven better place to start and grow a new business, and second, he's been a toothless support of electric vehicles to improve san francisco's environment and the global environment as a whole so please welcome mayor ed lee. >> michael, matt, congratulations to scoot, yes. scoot and san francisco, well, let me first of all put this in some little perspective that i know, i know that we just announced last week, eb week in san francisco to the delight of so many people who want to just have modes of transportation, multiple modes of transportation in a city that are also environmentally friendly and to contribute that reducing our fossil fuels, we are in san francisco world citizens after all and i know it's exciting for ed risken, our mta manager, he and i were excited to talk about different modes of transportation as we create all these exciting events to come to san francisco. i know it's exciting for board president david chiu, we tried to put pods for car sharing in neighborhoods on public streets and began in russian hill on his

at spur. it is my distinct pleasure to welcome such an amazing panel as well as the mayor of ourfinecity. thisis the innovation mayor, mayor ed lee. [applause] >> thank you. can everyone here me? welcome to spur. i enjoy being here because every time i come here, some part of my brain wakes up that has not been woken up before. i am here to welcome you. earlier, i had a wonderful opportunity to exchange with our panel members about what they are doing and how they're doing it. . i think these panel members are here as part of their own entrepreneurial spirit. they own companies but love the city. they know the spirit of the city is one of innovation, that invites peoples and views, and smashes them -- meshes them together to see if we can make an even better san francisco. we have two other supervisors who may be coming later. we're all part of the initial group of policymakers at city hall who want to hear news views and ideas on the new collaborative economy. we're interested in it because it has aspects that have piqued our interest, about hoour environment, how to improve life for m

at it, we're putting in place an awful lot of things that shape whatourcitylookslike in the future, how our city operates, how we interact with our city. as i started to think about that, i thought, you know, the number of major infrastructure projects going on in our immediate region now are probably -- there are probably more dollars and energy going into that than any time since bart was put through the city. you have the eastern span of the bay bridge. you have the transbay terminal. you have the central subway project. you have the improvement realignment of doyle drive. all of these things are part of the hard wiring of our city that is going to influence the way in which we all interact with it. over the last, say, five to ten years, we have watched as development and interest and people have moved south of market, into mission bay, below that we now that is continuing and we now have projects on the table like the pier 70 project, which ten years ago no one would have thought was a viable mixed-use project, because nobody went there. and that part of it is no longer true.

for a lot of people. i have seen that come back, yes. >> people still think ofthiscityasthe birth of that movement. great, thank you for talking about the background of the program. i'm excited to go shopping. >> i would like you to meet two street artists. this is linda and jeremy. >> night said to me to print them -- nice to meet you. >> can you talk to me about a variety of products that use cell? >> we have these lovely constructed platters. we make these wonderful powder bowls. they can have a lot of color. >> york also using your license. -- you are also using your license. >> this means that i can register with the city. this makes sure that our family participated in making all of these. >> this comes by licensed artists. the person selling it is the person that made it. there is nothing better than the people that made it. >> i would like you to meet michael johnson. he has been in the program for over 8 years. >> nice to me you. what inspired your photography? >> i am inspired everything that i see. the greatest thing about being a photographer is being able to show othe

the tremendous work that happens inthecityandalso to honor the individuals who are responsible for some of that success. congratulations to all of our honorees. we're very grateful for your work. let's give a hand for them. [applause] the good government awards also support spur's good government work. it is a central part of our mission. our agenda is admittedly ambitious. we analyze every local measure on the san francisco ballot, which until recently was a pretty formidable task. we participate in most of the major issues of city government from pension and payroll tax reform to some of the most important discussions on how we fund a lot of our public services, whether that finding different revenue streams for our parks, are trying to find new ways to fund public transportation in the city. we're very happy to be working with mayor lee and the board to address a lot of these issues. this will clearly be a busy year for us. another component of our work is connecting the city's robuspro o assistance with our many business partners. this is a core part of mfac original purpose in san

things.citiesarethe original sharing platform. we manage parking through parking meters. we manage books through public libraries. we manage our natural resources through parks. cities have played this role. in this bidding we're having this conversation in san francisco at -- it is negative beating -- it is fitting that we're having this conversation in san francisco at spur. i think it is off somewhere one of the first cities, i think the only city, and has put together a working group around the sharing economy. we are the epicenter in san francisco. we have a role to help nurture the emerging space. there is a lot of value to be created here. i am really excited to be part of the panel seeing all of these great people next to me. >> the people on the panel are going to tell us about their companies. let's come straight down the line. >> i am a co-founder and ceo of viable, a community marketplace for travel experiences. anybody can offer their services to others as a guide, offering touristrs, sailing ships, cookig class. we have enabled terrorism -- tourism to access parts of

. >> that touched on a really interesting thing. i was wondering -- howdocities--what role do they play in your rollout plans, and how important is community management to the process? let me start with you, jessica. >> for us, we have chosen to launch city by city. we feel that is really important because it lets us take the time needed to build up a great community of people sharing cars. that lets us find great cars, educate the owners, educate the renters, and ensure there is the right balance and variety of cars. if you look on the site in san francisco, you will literally see cars all over the place. it is all over the bay area. you are seeing cars sharing happening in places it never had before. we worked with the city to see if there were any ways we could get out the word. we hope to work with existing programs or be added as an additional transportation solution. in general, we like to involve the city and city leaders in our announcement of coming to market, and it has been working really well. >> i know you have community managers all over the globe. what's going on there? >> airbn

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