The maintenance window will start 3 October at midnight and end at 1am CEST (3-4pm PDT, 22:00-23:00 UTC)Update: the maintenance window has been extended by 30 minutes and is expected to end at 1:30am CEST (4:30pm PDT, 23:30 UTC).

You will not need to reboot your server (IaaS) or instance (PaaS) during this maintenance.

Following a network incident that took place in our offices based in Luxembourg, our international team was unable for a couple of hours to address customer requests as usual.

We have re-distributed these requests to the Paris, Taiwan and San Francisco teams. The surplus load is now being handled and we are confident that the answer time will get back to normal within the next days. Please accept our apologies for this temporary delay.