Community and Supporthttp://resources.manageengine.com
Wed, 13 Dec 2017 07:56:28 -0800Re : What Versions Does IGMP Have? Which Versions Do S5300 Support?http://resources.manageengine.com/topic/what-versions-does-igmp-have-which-versions-do-s5300-support-12-12-2017-1#49000008827231
maggieThe link below have more information about Huawei S5300 switch,hope it can help you!

Thank you for the update. So do you mean in the old version the VMs discovered automatically with IP Address and Performance monitors through vCenter host. In new version its not happening as such and you have to manually give the ip address to each and individual VMs manually?

Please correct me if I am wrong.

Please send an email to support@opmanager.com referring this request ID 4391778 along with zip of the logs folder located under OpManager\ directory to analyze why the VMs are not discovered automatically with the right ip address and fix it accordingly.

If you have seen the read-me file, you would have understood that we have moved to a shorter weekly release cycle with few fixes, minor enhancements in every release. Those who have raised the tickets for the issues (fixed in that build) will get an update from support team.

The exe(full product) that you download from the site will be always in the latest build as mentioned in the read-me file. Upgrade packs(ppm files) for the minor releases will be shared to you on need basis. Once in a month, we will identify the stable one and share the download link in the newsletter.

Since the upgrade process involves change management and approval process due to downtime, our customers may not be willing to upgrade it every week. So, we share the service pack link only in the newsletter. Once we get enough feedback and we are sure about the stability of the upgrade pack, we will make it public.

Our partners and your local resellers will have the details. You can contact us(support) or your local reseller for the latest upgrade pack link.]]>OpManagerhttp://resources.manageengine.com/topic/servicepack-12-30-30#49000008817241Fri, 8 Dec 2017 00:26:48 -0800Re : Unlimited VM monitoring in 12.3?http://resources.manageengine.com/topic/unlimited-vm-monitoring-in-12-3#49000008816245
nicka1In the old, all VM IP's were populated and I absolutely and definitely didn't go through and add each one of the 70+ VM's individually.

In the new one I gave up adding each individually after the 12th one since it was such a PITA and I thought it was bugged or I was doing something wrong such that it cannot get the IP address from Vcenter automatically (since its simple to retrieve through the API or powercli).]]>OpManagerhttp://resources.manageengine.com/topic/unlimited-vm-monitoring-in-12-3#49000008816245Thu, 7 Dec 2017 14:13:49 -0800Re : Quick Scheduled Reportshttp://resources.manageengine.com/topic/quick-scheduled-reports#49000008815182
Anil

Hi Omer,

We request you to send us an email to support (opmanage-support@manageengine.com) with the zip of logs folder along with screen shot. This will help us to work on this issue further.

We do not have an option to schedule the report from Interface snapshot page. We will raise this as an issue and will be fixed in one of our future service packs. I shall update you here once the issue is fixed.

We accept this as an issue in current version where we are not able to search using interface status under Interfaces Widget. This will be fixed in one of our future service packs. I shall update you here once the issue is fixed.

Thank you for the update. But even in v11 the VMs should have ip address to get VM performance. Though it will get it from vCenter but VMs must have ip address. I am not sure how it was working without Ips but VMs were discovered in v11 and showing performance metric.

Also, the License module does not change from 11 to v12. License count is based on the IP Address added in OpManager. There was no free unlimited VMs monitor in v11.

If you have both old and new installation then execute the query in both installation and send me the output.