My Dell rep told me on Monday that there was a Engineering hold on whole 390 series line.
He didn't have any details to give me, anyone here hear any leaks of what it might be?
Dell employee community members have anything to add?

My Dell rep told me on Monday that there was a Engineering hold on whole 390 series line. He didn't have any details to give me, anyone here hear any leaks of what it might be? Dell employee community members have anything to add?

Wow, I just deployed 30 of these. I too would be interested to know whats up.

It is just my opinion, but I would first find out why they are not shipping. There may be an engineering issue with the 390s. Dell may be waiting on a fix before resuming shipments. The systems already in the secondary channels would not have this fix, requiring a service call to apply it. It may not be a big issue if you are only buying 5, 50 on the other hand would be an other issue.

Not sure if this is the issue, but we got about 24 of them, started rolling them out, already noticed 2 of the hard drives went bad, had to call to get replacement drives overnighted to us to replace them. If anyone knows anything else, please post.

Just ordered 7 last week and they have shipped already, I'm scheduled delivery today. Installed about 31 of this in the last two months and no issues have shown up (that weren't user related). I did have delayed delivery on a couple of servers due to the hard drive situation back in December.

The problem with the Dell hold is because the manufacturer of most of the hardrives used in the industry is located overseas in Thailand I believe and the plant was flooded, thus bringing 3/4 of it's output to a halt. I have been told this info from 3 seperate Dell reps.

The problem with the Dell hold is because the manufacturer of most of the hardrives used in the industry is located overseas in Thailand I believe and the plant was flooded, thus bringing 3/4 of it's output to a halt. I have been told this info from 3 seperate Dell reps.

I just got off the phone with my Dell rep and he said the same thing. It was related to the hard drive shortage. He claimed it was affecting the fast track units mostly.

Just heard back from my rep and he said the problem has been corrected already, and they are back to normal shipping. May just be up here in the GWN, but I ordered 2 fast ship 390's yesterday and expect to see them Monday or Tuesday.

I just got a reply from our Dell rep over this situation. She replied:

"I do know the ships fast configurations are on hold, it looks like it was something to do with there being no-post after power applied. It looks like it has been fixed, but because of backlog they are taking a little longer to ship."

It is just my opinion, but I would first find out why they are not shipping. There may be an engineering issue with the 390s. Dell may be waiting on a fix before resuming shipments. The systems already in the secondary channels would not have this fix, requiring a service call to apply it. It may not be a big issue if you are only buying 5, 50 on the other hand would be an other issue.

I'm not saying this is "the" issue (I really have no clue).

Just make an informed purchasing decision, is all I'm saying.

That's what "engineering hold" means to me too. That there's an engineering issue that's going to cause a spike in service calls or returns. Be careful.