Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I recieved a bill in the mail for United Online Collections Division saying that I owed $13.90 for a NetZero account I had. The letter said,"Please pay in full to this office by (date) to stop all collection activity". It also had a large section for your credit card information.

The problem is, I sent them a check to pay off the account. However, about 6 months later they send me another bill with the same amout owed. I read online about the company at this point, and I realized what it was: their claims are false and they are only trying to obtain your credit card number to rip you off.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.