FAQS

For Personal snackers each box contains five large bags of deliciousness. We also offer 10 and 20 bag options for those with more mouths to feed. Head on over to the Get snacks menu item for more information on the Snack plans.

We pack four portions of goodness into each bag. Nutritional guidelines suggest that a portion of food is approximately one cupped handful. Not all snack densities are created equal. For example, our Apple Rings are lighter and larger in size, so four cupped handfuls fills the bag and weigh 100 grams. Wholesome Yogi is more densely packed, so four portions weigh 130 grams and don’t fill the bag.

Enjoy FREE and fast delivery for those ordering 10 or 20 bags at a time. Delivery for 5 snack plans is free to most areas, except for a few far flung places that are expensive to reach. In these situations we’ll ask for a shipping fee at checkout to help get your snacks to you.

We deliver nationwide using Canada Post. Any address that can receive mail via your regular delivery network can receive a Naked Snacks box. If you’re not likely to be home during the day, then delivery to work is recommended.

It takes us a little time to prepare your delivery since every box is hand selected with the individual customer in mind. As soon as it’s ready, we’ll mail it out. You can expect your first order to arrive around 4-7 days after you join.

With plenty of snacking options we want to make sure the choice is 100% yours: Step 1: Log into your Member area Step 2: Select the ‘Snack Plan’ tab Step 3: Find the active plan you’d like to change and click the ‘Manage snacks’ button Step 4: On the right side of your screen you can easily remove any of your selections, and replace them with others that you prefer Step 5: Click ‘Update’ to save your selections and we’ll take care of the rest.

This depends on the delivery frequency chosen when you designed your plan. When in doubt, head on over to your Member login to see when the next box is due. You can also change your next order date to any time, or get an express order sent by clicking the green button next to your plan.

All our fantastic food is packed in a facility that also processes peanuts, tree nuts, wheat, milk, soybeans (soya), egg, and sesame. Cross-contamination between ingredients is likely to occur. If you’re allergic to any of these items listed, then unfortunately we can't help at this time.

It sure is! You’ll be happy to know that your box is also made from post-consumer recycled board. And if you find yourself becoming a little attached to your beautiful box, then reuse it however you want. We’d love to see what you come up with, so be sure to post and share on your favourite social media channel!

That’s up to you. When making your purchase simply select a future date that you’d like us to ship the first box and that same date will be used each month going forward (if you chose a 3 month gift). You can also pause and restart deliveries anytime through your Member login.

Single box gifts are not eligible for discounts in the same way that Get snacks plans are. Gifts on a three month plan already have a discount included, so we don’t offer further reductions using coupons. That would be double dipping.

Referrals are simple and everyone wins! Log into your Member account and you’ll see your personal friendcode in the bottom left corner of the screen. Share your code through email or on social media and enjoy getting paid. For everyone who signs-up using your friendcode, they get $10 off of their first order and you get $10 paid to your credit card!