Anyone had trouble with their orders from cyberheli lately?
2 weeks ago i ordered several items,also a Raptor 50 Tailboom and i received a silver one.
I dont like the silver one ,but ok,they can make a mistake so i installed it on my rappy.
I e-mailed them about it and the only reply was" did we send a silver one?"

Now a buddy ordered several parts for me:
2 tailbooms for Rap 50 and a windscreen for the canopy and 5x gearset for futaba 9202.

Guess what he got: 2 SILVER tailbooms,a windscreen not in plastic so it is scratched,and 5 x futaba 9202 servo housing.

Cyber Heli

It is most unusual for Cyber to make mistakes like that but we are only human. I have been dealing with them for 2 years now and have ordered quite a lot of goods and NEVER had a problem . They have been incredibly fast with their deliveries and there has NEVER been a missorder from them so I am most surprised . Send an e-mail to Stephen and I'm sure he will sort it out for you. I hope all turns out well for you.
Rod H

There you have it......

Like I said, others will agree too. Great Service.

I ordered a few items from Cyberheli middle of last week, Thought there was some mix up coz i didn't get any sort of order confirmation, emailed them for confirmation but no response, lo and behold, parts sitting peacefully on my table when i got home last night. Less than a week to get here!

Guess they are just bogged down a little. Nothing to worry about, never had a problem with Cyberheli.

Raptor 30

Both Stephen and I are working average of 50 orders and have to answer over 130 emails a day. We admit we'll make some mistakes but we're not trying to hide it or play dump with it. 99% of our customer knows we have good reputition and we're trying to do better and better.

We need to clarify on what items we had sent to you and we'll make sure it won't happen again. Hope you understand !!

Put me down as one of the 99%.

Yes cyberheli is great. I would be really stuck without them. I just crashed my new sceadu evo when the gyro came off in mid-flight. Waiting on some parts. Hopefully cyberheli will get them in soon and I can get back in the air.