iBasso just emailed me and told me their courier, EMS returned my DX50 because it contained batteries. It did not even get a chance to leave China as their courier refused to ship it. For anyone that is ordering a DX50 and considering EMS, I would suggest using DHL. Now I have to wait even longer to receive my DX50, I hope my wait is worth it.

Whoa, ok, this is a new development on me. I'm in Winnipeg and as of 10:50 Friday morning my DX50 arrived in Vancouver via EMS and is waiting to be cleared by Canadian Customs. Is there anyone on thread whose Canadian who went the EMS route and didn't have their package sent back to iBasso? Right now I'm worried the package will be rejected and sent back. If I ask iBasso to remove the battery and leave it unplugged outside the player would there be a problem getting the player through customs?

weird . I put more music on the card today and the player does not recognize it. It on the car because I can see it in the mac . The other albums ar eall working and the card has 25 G still open on the 64 card but all the albuns loade today ar enot recognized. Ant idea what could be going on>>

weird . I put more music on the card today and the player does not recognize it. It on the car because I can see it in the mac . The other albums ar eall working and the card has 25 G still open on the 64 card but all the albuns loade today ar enot recognized. Ant idea what could be going on>>

Whoa, ok, this is a new development on me. I'm in Winnipeg and as of 10:50 Friday morning my DX50 arrived in Vancouver via EMS and is waiting to be cleared by Canadian Customs. Is there anyone on thread whose Canadian who went the EMS route and didn't have their package sent back to iBasso? Right now I'm worried the package will be rejected and sent back. If I ask iBasso to remove the battery and leave it unplugged outside the player would there be a problem getting the player through customs?

Hey DF, I'm fairly certain customs don't open anything up as long as it's not marked as a gift for "$50." I've had huge packages from all over the world, including China, that flew through customs within a couple hours.

Also, Canada doesn't have any rules about battery imports I believe. That or they just don't really care. I've NEVER had a package rejected or held by customs for years of countless shipments. It's just China and Japan whose rules for shipping batteries is finicky.