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Get involved

PostedTuesday, 11 April 2017
by Rose Sudnik

To make resident involvement meaningful we have a commitment to providing clear information about our services and provide different opportunities for residents to become involved individually or as part of a group.

Our approach to resident involvement ensures:

That your opinion and views have a bigger impact

To encourage more of you to get involved

To make it easier for you to get involved, if you want to

To streamline our approach to providing you better value for money so proposals and changes reach residents faster and more easily

How can you get involved?

Regional forums

These meetings are your opportunity to provide useful feedback on what is important to you and what we can do better.

Digital - JJH Voices

This is your chance to be the voice of Johnnie Johnson Housing and to make sure we listen to you. Share your views with us and sign up to our virtual group JJHTVoices@jjhousing.co.uk

Scrutiny Group and reviews

A Scrutiny Review looks in great detail at a specific service that we provide and makes recommendations for improvement.

Resident inspectors

Currently resident inspectors carry out inspections on void properties, grounds, windows and cleaning. Their feedback tells us we’ve not got the job quite right and is crucial to the way we make improvements.

Editorial panel

This panel review any leaflets or newsletters before they go out digitally via email. The panel review content as well as design.

Complaints advocate

More information available in compliments and complaints section of the handbook.

Scheme meetings and resident associations

Local scheme meetings will be arranged by your Independent Living Coordinator (ILC).

Your home, your handbook

This is the digital version of Your home, your handbook, the Johnnie Johnson resident handbook. You can view a list of all the articles, or you can use the search field to search the entire book. Alternatively, using the categories listed, you can find relating articles about topics relevant to you.