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Performance appraisal is inevitable, but the source of performance ratings can be determined by organizations. Job performance is typically evaluated based on “subjective ratings,” or ratings from people observing the focal employee’s behaviors.

HR and talent management professionals looking to find the right hiring solution face a dizzying array of choices: What competencies should we assess? What type of assessment will work best? How should the assessments be administered? The dozens of off-the-shelf (OTS) assessments currently flooding the marketplace—everything from personality inventories to cognitive ability tests and...

There is a lot of excitement these days about “star” employees who have a disproportionate impact on key performance metrics. The idea is based on recent research suggesting that the distribution of job performance in many business units is highly skewed, with a select number of “superstars” (e.g., “The Myth of the Bell Curve: Look for the Hyper-Performers”, and “Making Star Teams out of Star...

Turnover is expensive. This is especially true in the military when the turnover occurs shortly after military training. At that early point in a Soldier’s career, the military has invested significantly in his or her training with limited return on investment in on-the-job performance, in addition to other “sunk costs” (e.g., resources expended recruiting, hiring, and onboarding the new...

The Senior Executive Service is at a crossroads. For the venerable corps—whose members serve just below top-level political appointees and reflect less than 1% of the nation's two million federal employees—recent years have seen ominous trends. Many report frustration with their agencies' increasingly political environments and relatively low pay. In fact, fewer than half of...

When it comes to education, most parents would prefer that their children be instructed by the very best teachers. But how can parents determine who the best teachers are? Should parents have access to information from performance evaluations of teachers in their state?

So you manage a professional certification program and you want to take it global? How are you going to establish and promote universal performance standards for a profession that differs from region to region?

Organizations are missing out on opportunities to hire, develop, and retain top talent due to the pervasive and often unconscious application of gender stereotypes. Decision makers often favor men over equally qualified women when it comes to hiring, promotion, and compensation decisions, according to a recent meta-analytic review of over 100 studies. For example, in a controlled experiment,...

Mimeographs, avocado green refrigerators, wooden tennis rackets, record players, ADDIE, Bloom, ILT... In the words of Bob Dylan, Times they are a-changin'. I have vague memories of mimeographs and avocado green refrigerators. Both seem to have vanished into the history books. Wooden tennis rackets are now collectors’ items. How many of us still have record players?