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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Good

All reviews (20)

50%
would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

J McMahon

June 2017

nice place for price

enjoyed great value clean tidy rooms

SUSAN SPONDER

September 2016

Whites Hotel

Basic hotel with very lively bar £2 Tuesday when we stayed !!.

Bedroom was very clean, good bed linen and clean bathroom. The corridors and staircase are very grubby and in need of a good clean and refresh. £40 was a brilliant price and the location is excellent for food and drink with a 5 minute trip on the metro.

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Leonie Beattie-Taylor

March 2016

Whites Hotel

Excellent hotel, very friendly staff, great location!

Adrian G

December 2015

Convenient overnight room

I stayed here overnight after my works Xmas party as it was conveniently close to my office and good value.

All I needed was a bed for the night and a shower for the morning and this met both needs adequately.

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Annie E S L

September 2015

Not for the disabled

The reception access is through a rear door via stone steps, which are not only deep but the iron handle bar is old and seemed unsafe.

Despite mentioning that I was disabled, I was giving a room at the top of a flight of stairs, which seemed to be the only one available. The traffic outside our room was loud and boisterous until 05.00, so neither, my Husband, who is my carer or I got any sleep. The receptionist Paris was delightful, but we never saw any other staff during our stay.

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jennifer H

March 2015

Whites Hotel

The heating was not working the room was very cold.

Peter L

February 2015

Basic but ideal

Ideal for a brief one night stay.

A little worn and weary but okay value for money.

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f ridley

January 2015

Was ok

We enjoyed our stay & there wasn't any major faults to our booking
(cheap and cheerful)
I did have to clean the bathroom floor as it was rather dirty and the old windows needed a little wobble stopper during the windy weekend.

thanks

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Tanya S

December 2014

Dirty

Did not enjoy stay at all.

First room I was in had dirty pillows, was very dusty and looked like it hadn't seen a hoover in weeks. Reception immediately gave me another room. At first glance it looked ok, bed was clean. But this time all the provided towels were dirty. I ended up using a tshirt as towel. I'm not staying there again.

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M Nicholson

October 2014

Hell hole

We arrived to a room that looked like it hadn't been cleaned for weeks.

There was dust on every surface, including the carpet, we were frighthtened to take our shoes off the place was disgusting. The tiles on the floor in the bathroom were smashed, the bathroom door wouldn't close. The toilet wasn't clean. The shower had no pressure at all, my boyfriend could pee harder. It also was freezing, there was mo warmth in the water at all. After we had our night out we got back about 10.30pm. We reported our shower to reception the man said he would look into it. Nothing was done about it. , Breakfast in the morning was a whole new a experience. There was a hot plate to help yourself. Beans and bacon were avaliable. No knives and forks, spoons. We had to eat beans and bacon with spoons. No mugs for a coffee or tea. I asked for eggs, the woman just looked at me. I sat down, 10 mins later the eggs were sat down at the buffet area. There wasn't a utensil for me to lift the eggs on to my plate, I asked the man for one, he said "there's a scraper there" I looked at him in complete shock, he replied " it's clean" at that point we went up to our room to collect our things, a woman entered our room, house keeping. We could of been getting changed or anything. I made the booking for whites hotel based on the pictures, these have got to be about 20 years old. They look nothing like what we experienced. We also booked it on the basis that late rooms said it was 1.2 miles from metro arena. It took us 25 mins in a taxi. We were a lot further than that. We also left an iPhone charger, you would think it being a family run hotel especially that they might have contacted us.