The support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practise and technology to all areas of our business specifically designed for our global reach.

We are an equal opportunity employer and value diversity at our company. We do not discriminate, and take positive steps to create an inclusive culture.

Role

The Shared Information Services department is currently in the middle of an exciting programme to move to a new ERP system. The Business Analyst is required to support that programme, predominantly by eliciting and documenting requirements and assisting with UAT.

Job Description

Work closely with Subject Matter Experts to elicit and define business, financial, and operational requirements for both project work and 'business as usual' tasks. This will require you to conduct interviews or to gather user requirements via meetings, questionnaires or site visits and model the output using workflows, storyboards, use cases, scenarios, and other methods within a detailed specification.

Carry out testing (unit, system, regression) and co-ordinate UAT. This will involve writing detailed use cases, scenarios and test cases.

Participate in or contribute to user support via our global service desk as and when required.

Candidate Specification

It is vital that you are a skilled and experience Business Analyst who has a minimum of 3 year's solid BA experience. We will require you to hit the ground running and to become effective quickly. A high level of written English is required.

Formal Education & Certification

University degree or diploma in the field of Business Analysis, Computer Science, Information Systems, Software Engineering, Business Administration or 3 years’ equivalent work experience.

BCS Diploma in Business Analysis or equivalent - desirable

Knowledge and experience - essential

Experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development.

Full software development lifecycle experience.

Experience writing and executing test cases.

Knowledge and experience – highly desirable

Technical ability, e.g. ability to write SQL

Personal attributes

Able to communicate effectively with non-technical staff and with technical members of interdisciplinary teams.