Who the requirements apply to

All fuel retailers in Queensland have to report their fuel prices.

The report must be submitted by the ‘responsible fuel retailer’, that is, the entity who decides the retail fuel price for the fuels offered for retail sale at a service station (the price setter for the site).

The fuel retailer may also report via a fuel retailer appointed third-party agent.

Signing-up to the reporting portal

Before you start reporting, you’ll need to sign-up at www.fuelpricesqld.com.au using the 4-digit identifier that was sent to you by email. If you haven’t received this, please call 07 3858 0027.

You’ll then be asked to confirm you contact details and those of your retail sites.

Once you’ve signed up, you’ll be emailed login details for the Fuel Prices Queensland portal. When you log in to the portal for the first time, you’ll be asked to confirm your outlets and other details, such as fuel types for sale at each site and the officers authorised to report fuel prices on your behalf.

Note: If you have more than 6 retail sites, you won’t be able to complete sign-up online. Fuel Prices QLD will contact you to confirm details and reporting arrangements.

What you need to report

Fuel price changes

You must report your fuel price information within 30 minutes of a price change at the bowser.

Unavailability of fuel type

If a type of fuel is temporarily unavailable, you must report this within 30 minutes.

How to report fuel price changes

Once you have signed up and have confirmed details and reporting arrangements, you can report fuel price changes in 4 ways:

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