if a customer logged in his/her name is visible at the top of the header (user info).
this first and last name should be the name of the logged customer, but for one or another reason this always stay the same.
The last name since the cache was empty before.

The first and last name are stored in a cookie, like:
{$cookie->customer_firstname} {$cookie->customer_lastname}

but it seems that this is no getting empty after ending the customers session.

hello, we have same issue with the last 4 prestashop sites we have been working, my clients are about to cancell my projects as i dont have any idea how to make the right logging name to appear, it is for sure a CACHE module issue, all works fine when you have cache disable or if you clean cache using a free module like this http://www.prestatoo...prestashop.html , the problem is that you have to flush cache every day (which is not really a solution).

i have post the bug to prestashop forums (not answer yet).

maybe if we tell the cache to NOT cache the welcome module? anyone know how to make that happen? adding a line to avoid caching for that module only?

Hello, cessargor
I have notice this today when you have send mail to the support. This is happen due to some theme developer separate the my account content to other module. but the my account module add some smarty variable from php for that cookie value changed when login.

Managing your PrestaShop e-commerce has never been so easy with intuitive drag and drop interface with Backend and Frontend editors available out of the box.

If the site is cached the value also change customer login information to to the firstName and lastName is changed by the tpl. If the tpl code of blockuserinfo is shifted to other module then the customer login name is correct only when cache is disable. If cache is enable then the login name show last login customer name which is bug.

So the blockuserinfo and block cart need to put same ui place. Do you need any more information vekia

yeah! nope all is clear now, many thanks to you smartdatasoft, seems like the issue is solved ;D

vekia can you told one things. Although the veriable is not use on blockuserinfo.tpl which pass from the php page. How the customer name change when cache is enable. and this value give wrong information when move to other tpl

{$cookie->customer_lastname}

Managing your PrestaShop e-commerce has never been so easy with intuitive drag and drop interface with Backend and Frontend editors available out of the box.

I have encountered the same issue and I am trying to follow along what everyone is saying, but I am completely lost. I am so frustrated because we just launched our site one week ago and it is embarrasing. If anyone can give me a hand, I would be so thankful. My site is www.shopusa.cl.

Hello,Silly2127,
i replied your personal message. and you notice that i also wrote above that some code are inside the php code which change the blockcart.tpl's user information. so we need to put theme also in the theme module. which some theme developer do not know

Managing your PrestaShop e-commerce has never been so easy with intuitive drag and drop interface with Backend and Frontend editors available out of the box.