I was able to print from my Mac before with an Ethernet connection, but now I can't. What should I do?

This problem can be caused by your printer or the computer. Do the following:

To determine if the printer can print without a computer, print a nozzle check pattern. See these instructions.

If you can print a nozzle check pattern, go to the next step.

If you can't print a nozzle check pattern, check the product for errors and clear them. See these instructions. Try printing a nozzle check pattern again. If you can print, go to the next step. Otherwise, contact Epson Support.

Click , select your printer with Kind set as Bonjour, select your printer from the Use drop-down list, and then click Add. This adds the printer to the printer queue. Try printing again. If you can print, you're done. Otherwise, contact Epson Support.

Published: Jan 11, 2018Was this helpful​?Thank you for the feedback!

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