learndirect is the UK's largest provider of skills, training and employment services. We've helped over 4 million people gain the skills they need for work, whether qualifications in everyday subjects like mathematics, English and IT, vocational qualifications and apprenticeships, or higher-level professional qualifications. We're one of the leading employment services providers, changing the lives of job seekers across the country by helping them get into work.

What will the role involve?

Working in partnership with local Devon employers, you will be responsible for the line management of a team of Tutors and Administrators who will be based from employer or outreach premises, and will deliver tailor-made provision to develop the skills of their employees. You will manage your team to ensure they achieve team KPI's, objectives and contractual targets. You will need to promote a positive culture and maintain a professional working standard across all areas of your business. You will also manage the quality of the delivery and maintain a high level of contract compliance across the whole contract.

Some of the main accountabilities will include:

Lead and motivate the team providing regular support, guidance and motivation for them to succeed in their roles.Responsible for highlighting contractual targets and ensuring a performance focused culture.Responsible for managing and organising the workload of your team.Provide your team with regular 1:1 meetings and performance management reviews.Manage any absence of your team as well as any other day to day people management activities.Ensure all contractual, performance and quality targets are achieved.Conduct regular observations on staff to ensure that the quality of service delivery, including paperwork is to a high standardResponsible for on-going continuous improvement activities.Attend and assist in external (possibly out of office hours) marketing events as appropriate.Contribute to the sharing of good practice and support continuous improvement, maximising contractual performance.Actively contribute to maintenance of a professional and welcoming environment.Adhere to all company policies and procedures.To comply with the Company's Equality & Diversity, Safeguarding and Health & SafetyFully comply with all aspects of the Prevent Duty and promote British values in all that we do.

What skills, experience, and qualifications are we looking for?

Ideally with a knowledge of SFA and ESF funding policies, you will be a proven team leader who will be able to:

Lead and motivate the team providing regular support, guidance and motivation for them to succeed in their roles.Responsible for highlighting contractual targets and ensuring a performance focused culture.Responsible for managing and organising the workload of your team.Provide your team with regular 1:1 meetings and performance management reviews.Manage any absence of your team as well as any other day to day people management activities.

What's in it for you?

We pride ourselves in the career training and development our colleagues receive, and we continuously strive to improve our ways of working. Everyone at learndirect plays a really important part in achieving our goals, so we think we can offer truly unique opportunities.

All colleagues enjoy a flexible benefits package that can be shaped according to individual needs. This includes holiday entitlement that starts at 25 days per year plus bank holidays (with the option of buying additional leave), pension and health care plans, childcare voucher and season ticket loan schemes; and a variety of other lifestyle discounts.

learndirect welcomes applications from all sectors of the community. We are committed to diversity, recruiting to reflect the communities we serve, and our PREVENT duty