Contact us

There are plenty of ways to get in touch with us. Have a look at our options below and choose the way that suits you.

Online services

Our online services make doing business with us quick, easy and possible from the comfort of your own home. All available online services can be found on our Online service requests and payments page. A few of our most popular online services are:

report an issue/problem

change or view details e.g. change of address

pay rates and fees

make a booking

view lost and found registers e.g. lost pets register

view and lodge community grant applications

Online services via smartphone

Are you ever out and about and notice something that we need to know about? If you prefer to use your smartphone to let us know about an issue, you can do so easily with TR Online. Visit our Online service requests page for details.

Online forms

Save time and paper, by going online and submitting forms electronically. All online forms can be found on the Forms and info sheets web pages.

Email

Phone

If you prefer to pick up the phone and talk with us, give us a call. Our call centre operating hours are 8am to 5:25pm Monday to Friday (except on public holidays).

If calling within Australia call 131 872

If calling from overseas call +61 7 4688 6611

For emergencies outside of hours, please call us on 131 872

Privacy notice: The information you supply via email or phone will be used for the purpose of responding to your feedback, or to resolve your concern or request. Your personal details will not be disclosed to any other person or agency external to Council without your consent unless required or authorised by law.

Visit us

Like to chat face-to-face? Our open hours are 8:30am to 5pmMonday to Friday for counter inquiries at the following locations (except on public holidays):

Community Liaison Officers

We have seven Community Liaison Officers (CLOs) based across the entire region. The Community Liaison Officers represent various cultures, community groups and work with residents in their areas to develop effective partnerships that give locals a vital link to Council. The Community Liaison Officer is the 'go to' person for residents, organisations and businesses in these communities, and work as a link with Council staff, responding to issues and providing support and information specific to the communities within their area.

To contact a CLO, call us on 131 872 and ask to speak to your local CLO.

Post

Wanting to pick up the pen? Drop us a line and post it to us at:

Toowoomba Regional CouncilPO Box 3021Toowoomba QLD 4350

Fax

Send us a fax to 1800 448 882.

National Relay contact service

This is a phone service for people with a hearing or speech impairment.

Other services

Social media

Facebook: Stay up to date with our Facebook updatesTwitter: Read the latest news in our Twitter feedYouTube: Watch our videos on YouTubeInstagram: Follow us on InstagramPinterest: Like our boards on Pinterest