I really am just trying to get an answer and it's very frastating to get sent all over for an answer I don't yet have. I am an disabled woman who does most thing through my computer or reader/tablet. I'm very glad people are willing to answer questions but I really don't go too deep into my computer. I am unable to find my here soonanswer so Iwill try elsewhere NO offense meant but I hope not to be back soon. Mary