Have you ever thought about the services your company already outsources that allow you to focus on the core of your business? Many companies hire landscapers to care for the maintenance and appearance of their exterior property. Other companies hire…

With 2017 well underway, we’re excited to announce a new development in our prepress workflow process. Improvement and innovation is a big priority for us, and we’re always looking for new ways to bring our clients best-in-class service and value…

Customer account statements are so much more than just a monthly payment reminder. At Kaye-Smith, we're experts at getting the most out of this important marketing tool. Monthly statements are a recurring consumer touch point with big opportunities for upsell…

Is your organization still managing statement processing, billing services and other customer communications in house? Kaye-Smith is an industry leader in executing legal, financial and compliance driven document communications across many business types. Outsourcing this daunting and resource-heavy task to…

Companies are always looking for new ways to market their brands. Instead of looking for new outlets, though, why not look to your existing processes to promote your brand? Statement processingand billing services represent a huge opportunity to connect with your customers and market your brand through targeted, personalized and relevant communication.

Technology is constantly changing. In terms of statement processing, the improvements are a welcome reprieve from worrying about data security to manually preparing and mailing statements. Electronic statements can streamline billing processes for greater efficiency, cost savings and greater customer…

There is a strong perception that people don’t open or read their statements and other transactional mail. So, when we discovered a study from InfoTrends that claimed 95% of people open and read their statements*, we were skeptical. We decided…

After analyzing the marketplace to find the right partner for statement processing services, Washington Federal has chosen Kaye-Smith to become their outsource provider. Washington Federal has grown to become the largest bank headquartered in the State of Washington with over…