Returns Policy
Purchases are returnable and refundable only in case of printing/binding/production defect. Please report all claims within 30 days from the date of shipping or 5 days from the date of receipt. Please mention Order number & date and Invoice number(s) in your correspondence with us.

Shipping FAQ

Q. I am unable to track my order with the tracking no. provided.
A. Sometimes, India Post servers or site might not be running. Please try after some time.

Q. My parcel has not reached on time. Why is it so?
A. We ask for upto seven days to process an order after the payment is received. Post office may take another two weeks to deliver.

Q. I did not receive my monthly Theosophist journal.
A. Bulk postage of The Theosophist does not carry a tracking no. Subscribe to appropriate shipping option that provides tracking no.

Q. What are the default shipping charges within India?
A. For first unit, INR 45 ; for each additional unit, INR 30.

Q. What are the default shipping charges for outside India?
A. For first unit, INR 450; for each additional unit, INR 300.

Q. How can I avoid or reduce shipping charges?
A. We run a physical book store in Adyar campus. In-store pick-up do not attract shipping charges

Q. Can my order be processed through my shipping courier, and not India-Post?
A. Yes, please ask for value-added services related to shipping options

Q. What are the value-added services?
A. For a handling fee, we will prepare your parcel for shipment. We will also help co-ordinate with your carrier for pick-up.

Q. How much is the handling fee?
A. There are two separate rates - one for shipment within India, and another for shipment outside India

Q. How much is the handling fee for shipment within India?
A. Minimum is INR 300/- , or INR 15/- per unit shipped; whichever is higher.

Q. How much is the handling fee for shipment outside India?
A. Minimum is INR 500/- , or INR 25/- per unit shipped; whichever is higher.

Q. Do you ship by road transport also?
A. Yes, sometimes.

Q. Shipping should be free. I shouldn't have to pay for it.
A. We need to recover shipping expenses.