To manage well, you need to develop many different skills, among which is the ability to show care and appreciation for your employees. It's important to remember that the people who work for you have hopes, goals, and aspirations as well as fears, anxieties, and doubts. To have good relationships with your direct reports, you need to recognize their humanity and care about them as people, not just as employees. This course describes what it means to be a caring manager. Specifically, it outlines the behaviors that a caring manager exhibits, such as showing genuine interest and an engagement in the lives of employees. This course also describes ways you can show that you are a caring manager. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.

Learning objectives

Key behaviours of caring managers

Identify examples of how to show you care about direct reports

Apply techniques for showing that you care about a direct report

Audience

Individuals in a management role at any level including supervisors, team leaders, professionals, departmental heads, directors, top management, and executives.