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Customer ServiceMonday to Friday 8am to 5pm the quickest way to contact us
is via the telephone on 0845 226 8026. (see next paragraph). You will often be able
to contact us outside normal working hours and there is also an answerphone out
of hours.
If you prefer to write, our postal address is listed on the "About Us" page

Our 0845 Telephone NumberWe use an 0845 number because we it gives us the flexibility
to change, move, or upgrade our telephone system. 0845 numbers used to be called
"local call rate" numbers because BT residential customers on standard tariff pay
the rate for a local call. However nowadays there are many different providers and
tariffs, and calls made using other service providers or mobiles may cost more.
0845 numbers are now called "special rate" numbers. All we can say about your call
charges is that on landlines BT customers pay up to 5p per minute, but for other
service providers calls charged are charge at special services basic rate. Plants4Presents
do not receive any call charges. If you don't want to use the 0845 number, or you
are calling from abroad, then at present our underlying number is 01825 721162 -
this may change in the future.