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Chapter at a Glance

This chapter builds on Chapter 1 where it was indicated that leading change in an authentic manner creates higher levels of change acceptance, collaboration and trust. It was highlighted that an understanding of what I am; who I am and why I am is the pivot point on which your change leadership depends … and without it, your orientation to your ‘true north’ is missing (George et al., 2008, p. 51). This chapter further explores individual attributes, behaviours and competencies that you, the change leader need to be aware of when leading and implementing change. These insights are captured in the CEO interviews and their insights. The first step, before implementing ...

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