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Charles A. Roberts, Computer Enthusiast

Category: Laptop

Satisfied Customers: 598

Experience: Laptop repair specialist

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No word processor installed, used it only for

Customer Question

no word processor installedJA: How much experience do you have with this particular machine?Customer: used it only for receiving/sending email until nowJA: Have you installed any updates recently? What troubleshooting have you tried?Customer: recently updated norton securityJA: Anything else you want the computer expert to know before I connect you?Customer: is a word program installed