Print spool issue

Have had my HP pavillion a6330f for 4 mo. Purchased printer hp 6310 all in one. Have not been able to install 2 different printers.

Receiving error: issues stopping installation print spooler , service is stopped and needs to be running for installation, to continue click fix to have the installer start the service.

Have clicked to fix & nothing happens. Have rebooted and to no avail. Very frustrated w/ system. Is this an issue with just the vista os or is it a problem with other os? Do I take it back to exchange or can you assist? Would appreciate any & all information that you can provide. I thank you for your time & consideration in this matter.

1 Suggested Answer

Hi,
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1 Go to hp.com
2 Click on Support and Drivers
3 Enter your product name or number, in this case just type in HP Officejet Pro L7780
4 Hit go
5 Choose your operating system
6 Hit Next
7 Click on the link that says Driver - Product Installation Software
8 Save it to your desktop
You can also download the CD from the website. Same page.

STEPS FOR INSTALLING THE HP OFFICEJET 6310 PRINTER WITHOUT CD-RomSTEP 1: In your computer window click the Start button and select the option Devices and Printers.

STEP 2: A new menu Devices and Printers appear on the screen. Then click the option Add a printer.STEP 3: After clicking the Add a Printer option two options appears on the screen.Add a local printer Add a network & wireless or Bluetooth printer. Select the option that suits to your printerSTEP 4: If your printer is not a wireless then select the Add a local printer and select the option Use an existing port then click next.STEP 5: Scroll down to select the HP in the manufacturer section.STEP 6: Select your Hp printer model in the printer section then click next.STEP 7: If your model number is not present then click the windows update it will automatically add your printer model.Note: You must need internet connection to update the printer model to your computer. STEP 8: Then click next and finish.

STEPS FOR INSTALLING THE HP OFFICEJET 6310 PRINTER FOR WIRELESS CONNECTION:STEP 1: In your computer window click the Start button and select the option Devices and Printers. STEP 2: A new menu Devices and Printers appear on the screen. Then click the option Add a printer.STEP 3: After clicking the Add a Printer option two options appears on the screen.Add a local printer Add a network & wireless or Bluetooth printer. Select the option that suits to your printerSTEP 4: Select the option Add a network, wireless or Bluetooth printer and click your printer name and address. STEP 5: After the HP officejet 6310 printer installation of your wireless printer next step is to add your printer name and click next.STEP 6: Set default printer as your HP Officejet 6310 printer and select the option print a test page.STEP 7: A new popup window appears on the screen, then close it and finish.

you go on HP Officejet 6310 All-in-One printer, double click on it, a small window will appear, delete all recent commands
if problem not solve then turn off your pc and printer both and unplug the U.S.B cable, now turn on the pc and delete HP Officejet 6310 All-in-One driver and restart pc then install the driver manually again and print your documents again.

Hi for solution do this
First put out of the printer the Ink Cartriges then
press 4 + # + OK this send you a info menu
with the nav. Keys go to CHECKSUM FOR RELOCK DATA IMPUT press Ok 5 times . Then Go out there by pressing Cancell Button ant there you go if this dosnt work at the 1rs time you need 2 o 3 times more to ensure relock data ok
bye :)

Check the way your print Jobs Spool up in your PC. you may have a totally different set up for printing in your new computer that takes two or three extra steps(such as spooling the print job) prior to actually sending it to the printer to be printed. If you have a user manual for your new computer, check the printer set up and see if it is set up to print directly to printer or print to spooling folder then to printer. Also try a different driver if you wish, I know the 2430 can use either PCL5 or PCL6 drivers... I'd start there and see if there is a difference.... the problem isn't your printer obviously its the way your computer is communicating to it. Best of luck to you.
Faxgenius.

There are no drivers for fixya but I have found a workaround by some anonymous poster

Xp software&drivers will work in Vista after a little tweaking in printer properties.

1)Install the CD-Rom HP Software/Drivers that came with your Printer at the time you purchased it. These Xp software&drivers are Vista Compatible after tweaking the Printer Properties. Reboot after installing.

2)Goto Start/Printers. Right click HPLaserJet1020 then Left click Properties. An HPLaserJet Properties window should have popped up.

3)Click the Advanced Tab. Click the Print Processor button located at bottom of window.

5)Now return to the Main HPLaserJet Properties window and click the General Tab. On the Bottom of that window; Click the Print Test Page Button. Finished! A test page should be printing out if you adjusted the printer properties correctly. Enjoy!

optionally you may have to disable print spooling

Quote "This did not work for me until I changed the option in that same window (advanced settings) to "print directly to the printer". Spooling does not work. "