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A HOT MESS

Average Rating

20

So i NEVER have done one of these before, but ,y experience with this "company" at this particular location was just horrible. First they over-booked the delivery man and instead of them delivering my appliances in the time frame they said it would be at my house he was 2 hours late. Not only that but NOBODY thought to call to let us know that they were running behind. I had to cancel my plans I made with my family who just arrived in town that same evening. Then I had to find a friend to get my kids from daycare all becasue they didnt say they were going to be late..then on top of that once i FINALLY reached someone in their office the "STORE MANAGER" said he wasnt paying any attantion to the floor and that he was focused on getting payments from customers..so isnt a "STORE MANAGER" respinsible for the whole store..so it seems like to me he is not qualified for that position..then he has a nasty attitude..but when they wanted their payment i bet they blew my phone up..needless to say im returning their appliances and going with one of their competitors..i would rather pay more money and deal with a compant that employs decent people who treat you right than go with a cheaper company and put up with rude and unprofessional employees..