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Summary

Job posted:

Thu May 17, 2018

Distance to work:

? miles

1 Views, 0 Applications

Retail Banker - Woodlands West

The Retail Banker is responsible for providing frontline support and service to current and potential customers to meet their everyday banking needs. This includes marketing and cross-selling products and services, as well as performing customer service, branch operations and teller functions in a non-traditional retail environment.

* Performs opening, closing, and other branch servicing duties such as cash and vault balancing; ordering cash, cards, checks and other supplies; completing logs, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas.

* Opens and performs account maintenance on certificate of deposit, consumer and business accounts; assists with courtesy and collection calls as needed; seeks assistance from more knowledgeable branch staff when necessary.

* Addresses customer questions and concerns by phone and in person; files disputes or refers to appropriate internal resources for resolution as appropriate.

* 1-3 years customer service or sales experience; or an equivalent amount of directly related college education or volunteer service

* Previous banking experience is preferred but not required

* Cash handling experience preferred.

Formal Education & Certification

* High School Diploma or equivalent required.

Supervisory Responsibility

* None.

Travel

* 0% - Negligible amount of travel expected.

Working Conditions

* Conditions involve lifting no more than ten pounds, standing most of the time, and may involve walking, moving, or sitting for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.