RentacarinCostaRica

Get to know Costa Rica on your own rhythm with the freedom provided by driving yourself. For rent a car in Costa Rica we offer you these great options:

Here you can find our selection of car rental in Costa Rica; all vehicles are recent models, with extras and the best rates in the market. Full cover or zero deductible insurance coverage is available.

You should present voucher on car pick up at the rental desk. Please notice that the voucher is not a rental agreement and when you pick up the vehicle, you must sign a rental agreement with Rental Company named on this voucher which will be subject to local laws. All local fees for services not included in the rental are billed by and under a contract with, the Rental Company and are billed in local currency. Reservation amendments can be done 72 hours prior to commencement of the rental and are subject of a rental price available at the time of change. Cancellation must be done in writing, fax or email prior to 48 hours to the start of your rental. We cannot accept cancellation by telephone. Green Stone does not refund any unused days if the customer does not show up, shows up late or returns the vehicle early.

DRIVING AGE AND DRIVER LICENSE REQUIREMENTS

The minimum driver age required is 21. Driving license must be held for at least 1 year. When collecting a car from our car rental supplier the principal driver & any additional drivers will need to provide a full driving license on their name. Please note: an international driving license/permit does not replace the requirement for a regular driving license. If using an international license/permit, a full driving license in the principal drivers name will still be mandatory in order to rent the vehicle.

PRIMARY DRIVER CREDIT CARD PREAUTHORIZATION

At time of pick up you will be required to leave a deposit to cover the value of the insurance excess. Security deposit will be blocked on an international credit card in the name of the primary driver (cash deposits, maestro, switch visa electron and debit cards are not accepted). The blocked amount will be returned in full at the end of the rental provided the vehicle is returned in the same condition as rented. Security deposit amount depends on the car group and is between $1000 to $2000. Excess for car groups is: CCMR - $1000.00 CFMR, CFAR, IFMR, IFAR - $1200.00 SFMR, SFAR, PFMR, PFAR - $1500.00

FUEL POLICY

The vehicle is supplied with a full tank of fuel. It should be full on return or refueling charges will be applied.

CROSS BORDER POLICY Cross border is not allowed.

VEHICLE GROUP/MODEL

We are unable to guarantee a particular make, model or fuel type of car. The car shown on your voucher is for guidance only and may be substituted for an alternative, similar or upgraded car (at no extra cost) at our option. If, at time of pickup, it becomes impossible to provide your booked car as shown on your rental voucher due to breakdown or an accident, a similar or upgraded car will be provided by the supplier.

CUSTOMER SERVICE QUERIES

If for any reason you are dissatisfied with any aspects of your rental, you must report your concerns at the time locally to the car rental company. If you are still not happy and wish to make a formal complaint, all complaints also after rental was finished, you must be put in writing to our customer services team at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will make investigation on your behalf. You will receive an acknowledgement of your email within a few days and we endeavor to answer all customer service queries within 28 days of receiving them. Sometimes we can experience delays, if we are dealing with third parties.

EXTRAS

-Out of hours charge: $25.00 (only at airport). -One Way Rentals: $80.00 for inter airport service. -License Plate Fee: $0.95 daily rate for all car categories. -Second Additional Driver: $2.00 per day (maximum two additional drivers are allowed). -Navigation System (GPS): $5.00 per day. -Child Seat: $2.00 per day. -Luggage rack is on request and free of charge. -Ice cooler is on request and free of charge.

-Full Cover Protection (FCP) (optional): $15 per day. If customer buys FCP (Full Coverage) which cost is $15.00 per day for all vehicles, the guarantee deposit reduces to $600.00 and the financial responsibility in case of accident, damaged tires, broken windshield, partial theft reduces to zero. Ask for more information in obtaining car.

-ROAD SAVER service: $1.99 per day. This service provides you with towing in the event of an accident, lock-out, fuel and battery service during your rental.

*Additional extras are on request and payable locally to the agent when the vehicle is collected. Any charges payable locally may be subject to local VAT/Sales Tax. Booking Group will pass on all requests to the supplier in advance of your arrival, but unfortunately cannot guarantee the availability of any extras.