Site Tour to Fortis Surgical Hospital

Fortis Surgical Hospital (FSH) brings together the expertise of renowned surgeons in the delivery of surgical services in Colorectal, Urology, Gynaecology and General Surgeries. Specific to advanced minimally invasive surgery, FSH offers the full spectrum of advanced surgical procedures including laparoscopic and robotic-assisted techniques. Also housed within FSH are our outpatient facilities which include a 24-Hour Outpatient Clinic, a Specialist Clinic, a Health Screening Centre and in-house X-Ray, Ultrasound and CT radiology services. Please visit www.fortissurgicalhospital.com for more information.

Keynote: Hospital of the future

• The challenge for major service units of large hospitals is to vertically integrate community based services and facilitate networks of excellence in their specialties. The challenge for hospital governance is to horizontally integrate the major service units.

• Hospital management and design should support data driven continuous improvement, ongoing rapid evolution of service models, and a deep commitment to serving the community, however defined.

Facing the challenge of rapidly increasing aging population and the lowest birth rate since 10 years before, the medical industry in Taiwan must embrace the information and communication technology and the lean concept originated from the Toyota production system to meet the increasing demand with less supply and kept same cost.

Lean concept should be used in healthcare system to put more emphasis in disease prevention, health promotion and chronic disease management

ICT can help the healthcare system in the automation of many medical processes to save more people and money. With the help of ICT and after the automation of medical processes, more medical data can be recorded in the cloud and can be used and analyzed. The experience of using Lean concept in NTUH will be presented.

How listening to your patients will lead you to the future

Lessons we learned on the way to becoming the world’s most popular medical destination

Bumrungrad International Hospital in Thailand serves more international patients than any other hospital in the world. It began in 1980 as a small private hospital in Bangkok. The presentation traces the hospital’s success to 7 innovations that were required to solve the needs of diverse local and international patients from different cultures.

Site Tour to Khoo Teck Puat Hospital

Khoo Teck Puat Hospital (KTPH), a 590-bed general and acute care hospital, opened in June 2010. KTPH combines medical expertise with high standards of personalised care, set within a healing environment, to provide care that is good enough for our own loved ones. From intuitive wayfinding to logical clustering of services, KTPH’s design is focused on providing a hassle-free experience for patients. More information can be found on KTPH website at www.ktph.com.sg