Bring a pillow the ones at the hotel are terrible. But the staff especially the ones at the front desk are great. You are centrally located to the aquarium, downtown and 45 minutes from Santa Cruz. Don't forget carmel down the road and 17 mile drive.

We normally stay here once or twice a year as a family trip while hiking in Monterey/Carmel.
This stay wasn't as great as prior trips. The bathroom was dirty....I found 2 long black hairs, 1 behind the sink and 1 on the hand towel. I didn't have the time nor the energy to complain as we were quickly running out to dinner. When we got back, we needed a rollaway so my little brother would have a place to sleep since he didn't want to bunk in w/ me (his sister) or his mom in the other bed. When we called down to order one, they said it wasn't possible because it's a fire hazard to have one in that room. That didn't make any sense, because there was plenty of room by the window and nothing was going to be blocked. In any case, after arguing w/ them for a little bit, they ended up sending us an air mattress (not sure why they wouldn't just offer this as a solution from the get go). The air mattress ended up deflating after a few hours and my brother was pretty much sleeping on the floor.
Those 2 issues made it an unpleasant stay. I would still give them another chance though and go back hopeful that the one time was just a fluke.

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