Products are available in a variety of specifications and can also be customized according to customer requirements, No matter how big the project is, we can choose the best solution for you. We can get the best product and best service at the lowest price in the shortest time.

Q3:What if I selected the wrong size or model of an item but have already placed the order?

A3:Please check the order status:

If the order status is Awaiting Shipping, you can directly cancel the order and place a new order;

If the order status is Awaiting Delivery, then your order can no longer be canceled. However, you can try contacting us for a possible solution.

Q4:After I place an order, when will the seller ship my item?

A4:Your order will be shipped within10-15 days after payment. Once your item is shipped, we will send you the tracking number and the transport confirmation. You can track your package from the order details page.

Q5:How long does it take for my order to be delivered?

A5:Delivery time may vary due to the customs laws of different countries, logistic arrangements, weather, and seasonal holidays. Usually, carrier services are faster than the postal service but may also be more expensive. If you have stricter time requirements and the seller offers various shipping services, we recommend that you choose a carrier service.Generally, orders will be delivered within 10 - 60 working days.

Q6:When will I receive my refund?

A6:l The refund period for debit cards is 3-5 business days and 10-30 business days for credit cards.

Q7:How are customs duties and import taxes handled?

A7:All cross-border shipments are to pass through the customs clearance. The customer is responsible for all customs duties and import taxes. Customs duties and taxes vary in different countries.The usual tariffs are approximately US $200 in the USA, and 22 Euros in Europe. The tariffs may vary depending on the items purchased.

Q8:How about the quality of your products?

A8:We strictly select high quality strip steel, galvanized thick, high strength, galvanized uniform life, galvanized quantity is not less than 100 grams per square, uniform color, uniform color, smooth, clear edges and corners.Because our products belong to special large items, after long-distance transportation, occasionally rough edges and corners, such as scratches, but no effect, can be used normally. If you are very concerned about this, please buy it carefully.