Since the launch of ticketscript’s new look ticketshop earlier this year, ticket sales have been steadily increasing, and conversion rates on mobile are at an all time high with clients experiencing a 125% increase in mobile conversion. Statistics show that customers purchasing tickets today are 4x more likely to use a mobile device compared to 2015.

Data also shows a significant shift in the split of mobile users compared to desktop users year-on-year. Mobile users are now clearly the majority, moving from 45.9% share in 2015 to 63.6% in 2016. Whilst desktop users are in decline, falling from 47.4% in 2015 to 31.1% in 2016.

Share of users by device

“The summer has been an extremely successful period for our clients who have benefitted from the launch of our new ticketshop. Our aim is to provide a solution that gives ticket buyers the most seamless purchasing journey, particularly on mobile. The latest numbers indicate we have succeeded.”