Please Note - If you are cruising around Australia you need to select Pacific.
With Regions, variances can apply for Bali, Indonesia, Japan and Middle East.
You are not required to enter stop-over countries if your stop-over is less than 48 hours.

If you don’t know where you’re traveling to within the next 12 months, choose Worldwide to ensure you’re covered no matter where you go.
If you’re travelling to multiple countries choose the region that you are visiting that is furthest away (excluding stopovers less than 48 hours).
In most cases you will be covered for the closer regions as well.
For example, if you choose Europe, you will also be covered in the Middle East, Asia and Pacific.

DUinsure Travel Insurance Reviews

DUInsure offers cost effective travel insurance without sacrificing a good level of cover. They work hard to bring a fairly priced product to you the consumer, which will not only meet your needs but in most cases exceed them as well.
Their aim is to make travel insurance so affordable that no one need consider travelling without it, being left exposed to the possibility of crippling medical bills or worse refusal of medical cover whilst travelling overseas

Worst Insurer Ever

What a terrible experience. I unfortunately had to get insurance through these guys because of a stuf... Read more

What a terrible experience. I unfortunately had to get insurance through these guys because of a stuff up with my other insurance with OTI (who are brilliant and I highly recommend). I lost my brand new glasses and when pushed for when and how, which I couldn’t remember the sequence of events, I was denied. Awful claims process too.

1 comment on this review

Who is OTI? Are they a travel insurance company and where are they based? If they are good I'd like to have a look with a view to using them.

Terrible

Had my bag stolen in Italy worth over $4,000, showed at least $2,000 worth of receipts and only got b... Read more

Had my bag stolen in Italy worth over $4,000, showed at least $2,000 worth of receipts and only got back $600. Paid $400 for the policy in the first place. A friend I was with had her bag stolen as well, she was with cover more and received $2,700 from her insurance company! Terrible insurance company, waste of money

1 comment on this review

Hi Madison,Each claim is different and is evaluated on it's merits, so comparing it to others is difficult.If you contact our offices we would be happy to get the claim re-evaluated on your behalf and find out exactly why the pay out was lower then expected.it is also also within your rights to appeal to the ombudsman if you feel the outcome of the re-evaluation is unjust/incorrect. They are a third party whose decision the insurer must abide by. Kind REgards,

Hassle free claiming

We were caught in Bali for a week due to volcano eruption in July. Claim was paid in full within 4 we... Read more

We were caught in Bali for a week due to volcano eruption in July. Claim was paid in full within 4 weeks. One small mistake in figures, but we were reimbursed for all additional expenses. Underwritten by Allianz

unable to claim????

Took out travel insurance with Downunder (Allianz) and was hospitalised in Tokyo, $5,000 in costs and... Read more

Took out travel insurance with Downunder (Allianz) and was hospitalised in Tokyo, $5,000 in costs and the claim was knocked back, saying it was a pre existing medical condition! Be wary guys, you dont always get what you pay for.

1 comment on this review

We are sorry to hear that you have had a bad experience. Please be aware that if you are unhappy with the outcome of a claim that you are within your rights to appeal. Your claim will be reviewed and a final decision given. If you feel the final decision is incorrect and/or your claim is valid under the terms of the policy then you can appeal with the insurance ombudsman, they will make an independent decision and have the decision over turned if they find in your favour. Details of the full claims process can be found within the Product Disclosure Statement provided to you upon purchase, it can also be access from our website.

DU are as good as it gets

DownUnder as an agency are pretty good but thy can only offer the product they on-sell. In this case... Read more

DownUnder as an agency are pretty good but thy can only offer the product they on-sell. In this case Allianz and Alliaz dominate the reasonable priced end of the market. BUT watch out for their exclusions. They cover emergency Dental but too bad if you have dentures because denture repair isn't covered and apparently they don't cover back injuries and the exclusions continue. You need to spend hours on their PDS.

Car Rental Insurance FTW

I tried several travel insurance companies who offered a "budget" level medical insurance level, but ... Read more

I tried several travel insurance companies who offered a "budget" level medical insurance level, but I was also looking for car rental excess insurance as a family member had a terrible experience in the past being involved in an accident that was not their fault, but still having to pay the car rental excess. Downunder were the only travel insurance company I found that didn't equate wanting a budget level of medical insurance with NOT wanting car rental insurance.

Great service and stress free claiming

I went Surfing in Bali and fractured my rib and had to get an xray. Down Under Insurance sorted the w... Read more

I went Surfing in Bali and fractured my rib and had to get an xray. Down Under Insurance sorted the whole thing out without any stress on my part. Really great service all round. I will definitely be using Down Under Insurance again.

A harrowing experience

Dealing with the staff of Downunder insurance has been a harrowing experience. Till the time I bought... Read more

Dealing with the staff of Downunder insurance has been a harrowing experience. Till the time I bought the policy, they regularly followed up and the documentation process was very smooth. But now that I have sent a claim, nobody seems to be available. Their phones lines are always busy and even after sending a written complaint, no action has been taken.

Money paid in full within 4 days. Highly recommend

I travel frequently and have had really bad experiences with some travel insurance companies, but at ... Read more

I travel frequently and have had really bad experiences with some travel insurance companies, but at last have found a worthwhile insurer in Downunder. Within 4 days of making the claim, I received my money in full. I would truly recommend Downunder to all!

24 hour service - great.

I get nervous when travelling to unfamiliar surroundings. The comprehensive insurance plan by Downund... Read more

I get nervous when travelling to unfamiliar surroundings. The comprehensive insurance plan by Downunder offers all benefits to give me a peace of mind, and the best part of the policy is that I am able to speak to their representatives at any hour of the day, any day of the week. Great job!

Downunder FAQ's

How many people can I include in my policy?

The more the merrier right? DUinsure insures groups of up to 10. That means more fun for less hassle.

Am I covered if I go on a cruise?

Downunder does provide cover for cruises. Travellers on domestic cruises in Australian waters must purchase Comprehensive, Backpackers or Explorer plans (selecting geographical region 1) to ensure cover is available for emergency medical assistance and emergency medical and hospital expenses.

Am I covered for skiing and my equipment?

Yes you will be covered for skiing. However you will not be covered for ski equipment unless you purchase the winter sports package.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Cover is provided up to 26 weeks of pregnancy.

Am I covered if my tour company collapses?

No, Downunder does not cover for insolvency.

I’m not an Australian resident- can I buy cover?

You are covered so long as you carry a current Australian motorcycle licence a valid motorcycle licence valid for the country you are travelling in.

What size moped or motorbike am I covered to ride overseas?

You are covered so long as you carry current Australian motorcycle licence a valid motorcycle licence valid for the country you are travelling in.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

If you decide to lengthen you trip you can do so for up to 12 months. Call Downunder on 1800 138 766 to extend your policy.

Do they cover for my rental vehicle excess?

Yes, Downunder will cover rental vehicle excess or the cost of repairing the rental vehicle (whichever is the lesser).

Comparetravelinsurance.com.au is Australia’s leading comparison site solely focused on travel insurance.

Our comparison is a free service that allows users to compare quotes in a few simple steps based on limited personal criteria. Comparisons supplied are not a recommendation or opinion about the suitability of a policy for a user. Comparisons are default ranked according to price and users have the ability to sort by popular cover levels. Whilst we compare a vast range of policies, we do not compare all providers in the market. This site compares the following brands: 1Cover, AllClear, Amex, Boomers, Budget Direct, Columbus Direct, Downunder, Fast Cover , InsureandGo, iTrek, Online Travel Insurance, Priceline, Simply Travel Insurance, Ski-Insurance, Tick Insurance, Travel Insurance Saver, Travel Insuranz, Virgin Money, Webjet, Wise Traveller, Worldcare, Zoom Travel Insurance
. The directors and shareholders are common with companies i-Trek Pty Ltd, Zoom Travel Insurance and 1Cover Pty Ltd including it’s subsidiary brand Ski-insurance. CoverDirect takes all reasonable care when preparing this information but does not warrant its accuracy. Pricing information is supplied by the providers who participate on this site and should be verified with the insurer before you purchase. This site links users to the website of the provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase.