Written warnings, final written warnings, verbal warnings (or ‘written verbal warnings’, whatever that might be) – how and when do you issue them and what do you do once you have issued them? The Labour Relations Act (LRA), Code of Good Practice: Dismissal (the Code) encourages ‘corrective or progressive discipline’ and states: ‘Efforts should be…

The lively discussion around shared issues was as important as the planned input at the June Simply Communicate workshop on Managing Problem Employees. But perhaps the key learning of the day (although it seems so obvious that it’s hardly fair to call it a learning) is that people management is all about taking action. We can have the…