Guest Reviews

Fantastic Staff and Service,

5/14/2015

My wife and I recently returned from our cruise, and of the many great things I could say about the experience, the one that really impressed me was the attitude of the staff. Every single staff person on the ship (our butler Viorel, housekeeping (Bibi), to dining room staff - Uros, Boris, Bogi, and others including the the sailors) had a sparkle in their eye, a spring in their step and smile on their face. It felt to me that each one was happy to be there, doing whatever they were doing. And that was noticeable to me, ...
and made a big difference. Thank you!
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Danube River Beatrice,

4/29/2015

To say an experience of a life time one I will never forget. The Enchanting Danube was an experience of a life time, from the ship itself it was beautifully decorated had everything we needed on board, we were totally spoilt. The service provided was First Class, the food was amazing you would certainly not go hungry. The staff each and everyone of them so welcoming, especially Carla, Marcus, Elena, Ivan, Romeo, Richie & Boris they made us laugh and took good care of us as did all the staff but they stood out. You could fault nothing. I ...
wish I was back there right now.
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A Wonderful Experience,

8/17/2014

The river cruise and pre- and post-trips were fantastic! Thereza in Prague, Tony, Sebastian, Richie on the boat, and Romulus in Budapest were wonderful in ensuring that everything exceeded expectations. The bike tour from Melk to Durnstein was a highlight. The packaged lunch was overwhelming, as were all the meals on the boat! I just wish I could get the pumpkin soup recipe! Thank you for such a wonderful experience. I am already planning our next trip on the Rhine! I hope Tony, Sebastian, and Richie can make it as well!

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Enchanting Danube exceeds high expectations,

7/31/2014

I have heard about Uniworld river cruises for years from my parents. I can truly say this cruise more than met my already high expectations. Everything about the trip was exceptional. The food was absolutely delicious at every meal and trust me I did not miss one! The crew was delightful and extremely attentive and the tour guides in every city, outstanding. My special thanks to Tony our cruise director, Tilen our ship hotel manager, Teresa in Prague and Romulus in Budapest. I miss them already. I cannot say enough about my experience except ...
"BRAVO" to all for making this the trip of a lifetime. I cannot wait to book another one!
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Enchanting Danube 6 stars,

6/7/2014

From pre-cruise Prague to post-cruise Budapest, Uniworld exceeded my expectations. The personnel were exceptional and I have to put special emphasis on Jana in Prague who deserves an award for her personality and her abilities. Mirella and Romulus on the boat and in Budapest also exceeded all expectations. They went out of their way to make our experience 6 star. The food quality was top notch and far superior to large ship cruising. Service was excellent and personal, again exceeding my expectations.

We met some wonderful people and will likely book other Uniworld tour!
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Enchanting Danube - Enchanting Time,

4/15/2014

I had a marvelous time onboard the River Beatrice. The crew were very friendly and always available. The other passengers were very friendly and we all had a lot of fun together.
Loved it so much I have booked another river cruise for next spring!

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The Beatrice and her crew were terrific!,

11/1/2013

We just returned from a mid-October sailing on the River Beatrice. The Beatrice is a beautiful ship and the crew was excellent. The kitchen manager should be complemented on how well his team worked. Our server (Hristo) was outstanding. The food was not only tasty, it was beautifully presented. I loved the cold, fruit soups on the lunch dessert display! The cruise manager was amazing and I don't know when she slept! She always had a smile on her face and kept us posted on the situation with the lock in Slovakia. We knew ...
we could relax and enjoy our trip because regardless what happened with the lock, we felt secure Uniworld was taking care of us. Not only was the lock was fixed in time for to complete our cruise, but the entire ship had a "bonus port" of Bratislava! Everyone I talked to really enjoyed the tours and the stop. We enjoyed all the ports and the options we had for excursions. It's a busy cruise, but you get to see and experience so much. It does seem like the rivers are getting busier as river cruises become more popular, but it is the best way to travel. Uniworld really takes all the stress out of the trip, the hardest decision is what to order for dinner.
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Great trip!,

5/4/2013

This was my first cruise and I went by myself. I was somewhat concerned about that as I am a 70 yr. old female traveling alone. I wasn't sure how friendly people would be. The experience was great! People were friendly and welcoming from the start. Because there were only 129 guests it didn't seem crowded and overwhelming.

I can't say enough good things about the Captain and the crew - very friendly and willing to do anything to make your trip fun. Our cruise director worked very hard to arrange great entertainments ...
for us.

The food and amenities were also wonderful! I will definitely cruise with UniWorld again!
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Our First River Cruise - Loved It!,

4/20/2013

My husband and I had been on a few ocean cruises in the past and didn't really love them - so when we decided to try a river cruise, it was with some apprehension. When we arrived at the ship (in snow and wind) our concerns soon vanished. From the minute the crew took our bags and we stepped aboard - we felt totally in the lap of luxury. Everyone - from the front desk to the dining room to the hotel staff - made us very comfortable and took care of our every wish. Our ...
cruise director, Gongi, was a true delight! Always upbeat, enthusiastic and a true diplomat!

The tours were very interesting and the options and variety was perfect. The Nikolaihof Winery tour in the Wachau Valley was exceptional. We learned a lot and had a great time on all the tours. The meals were delicious and beautifully served. And with the open seating arrangement, we met lots of interesting people from many parts of the world.

The only problem was the weather - it snowed 6 out of 8 days - so we have clearly angered the Weather Gods - but the staff made up for it. The one day we were able to enjoy the sun deck (even though it was very cold) they provided blankets for the ones who ventured up.

The ship is beautiful - very well appointed and comfortable. Our cabin (a suite) was very roomy and had plenty of storage space. Another big plus is being able to see various locations and only having to unpack once. That was great!

Since our trip we can't stop telling our friends how much we LOVED this trip and that all of them should take a river cruise on a Uniworld ship. It is truly a luxury that everyone should enjoy.
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The extra care and attention to detail was extraordinary,

9/7/2012

The Danube river cruise on the River Beatrice from Budapest to Passau with the Prague extension was fantastic from the time we arrived until we departed. We were lucky enough to be upgraded to a suite. The extra care and attention to detail was extraordinary. Our cruise director Marcus was as hardworking as they come and had us in stitches most of the time with his sense of humour. We were fortunate to have excellent weather for touring. Uniworld offered a hot towel and drink when we came back to the ship and the captain was there welcoming us as ...
well. The rooms are well appointed. The entertainment was fantastic although don't expect broadway shows. The extension to Prague is highly recommended if you can possibly make it. You will regret not going there if you don't. River cruising does have a place if you enjoy experiencing the world in intimate settings. The maturity and sophistication of the guests makes it all worthwhile.
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