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Testimonials

August 23, 1996

To The Eardly T. Petersen Co:
This is in response to your letter dated July 26, 1996.
I have been most pleased with the Alpine air purifier which I purchased from you. As a matter of fact, to date have been able to cut down, in half, the medication I take for allergies.
I am happy to answer your letter.
Thank you!

Sincerely,
Anne Teets

Anne Teets

Hi Keith-
I just wanted to thank you for recommending the Honda 520a that I bought this Fall. I had about 30 inches of snow on my driveway after the recent blizzard, and wondered how this snow blower would work under such extreme conditions. The answer is great! True, I had to go much slower than usual, but it sure beat using a shovel. And even at the end of my driveway where the plows piled up snow, I still was able to use this.
You were right in telling me to skip the extra money for an electric start. It took only two pulls of the starter cord to get this going, and not a lot of effort was required.
When a product works even better than expected, I like to tell the dealer, since most people only comment when they have a problem.
If anyone has any doubts at how well this snow blower will perform, feel free to show them this email or contact me directly.

Regards,

Steve Charme

Steve Charme

July 30, 1996

Dear Mr. Petersen,
The Alpine Living Air Machine has given me back my life. My daughter and I suffer with allergies. At times it has been disabling. My daughter’s allergies triggers asthma attacks. My allergies attacks my upper respiratory system. Both of us have had countless sinus infections. The amount of various prescription inhalers, nasal sprays and allergy medication in my medicine cabinet is enormous. I would have to change medications periodically because even the prescribed medication had little or no effect. Last winter I got a severe attack. I was flat on my back for five weeks, and continued to be ill to some degree for four months after that. During that time we purchased the COM AIR EAGEL 2500. In the short time that we have had this in our house, I am off inhalers and nasal sprays. My allergies have been greatly alleviated.
My daughter’s allergies, which are usually in full bloom at this time of the year are not at all visibile. She does not get winded running around the house. We both suffer with horrible headaches. These headaches are few and far between. My husband’s night cough has subsided and my son does not wake up sneezing. My father, who is the king of headaches, comes to visit and within a day’s time his headache is gone.
Thank you for having this air purifier available. Although other stores may offer air purifiers, the type that is available is not efficient for household with allergies and respiratory problems. We run our unit 24-hours a day, seven days a week. This is as important in our house as having running water. We cannot live without it. I am not exaggerating when I say that it saved my life. I truly believed I was going to die this past winter. I was never as sick as I was this winter. This is not part of a scheme it is the honest truth. My family has the Petersen’s and the Alpine Living Air Machine Company to thank for giving us quality back in our life.

Respectfully,
Angela Maggs

Angela Maggs

Just a note to thank you for allowing us to return the vacuum cleaner. We really do appreciate your kindness. The fault was NOT with the Miele but with me! Sorry for our change of mind…thankful for your consideration.

The Caporasos

It was a pleasure meeting you and purchasing my snow blower your company. You guys remind me of the days when people actually knew about the products they were selling. I have been trying to locate that Stihl sythetic oil for 3 years. I wish that I had purchased my 4 mix weed wacker from you instead of the outfit I did. They didn’t even know that Stihl offered a synthetic oil or that the 4 mix motor should use it. I will have service for you on my mowers, 4 mix wacker, and of course snow blower…
Thanks Keith
-Charlie G

Charlie G

May 9, 2000

Dear Keith,
We have had our Alpine Living Air Machines for quite a while now, and there have consequently been a number of positive things we have consistently noticed.
Firstly, they have solved the mildew problems in our basement. Newly washed laundry left in the washing machine for only two hours used to have a strong mildew smell. We put a little Bora in the basement, and that was the end of the mildew odor. Also, some time ago when I did extensive redecorating, the odor of pain and polyurethane was banished very quickly. We ran the XL-15 constantly as usual, and anyone entering the house noticed almost no paint odors.
Just recently, after we vacuumed and started up one of our air conditioners for the first time this season, I immediately began to cough and choke. We brought the Apline machine near and focused it on the air conditioner as it ran. This is a step we routinely take every spring with all the air conditioners, and which we mistakenly thought we could omit this time). My coughing stopped almost immediately.
Living in Staten Island, we have a lot of pollution to contend with—–smells from the dump, stench and noxious fumes from the New Jersey refineries, etc. This has been not only annoying, but also worrisome. However, the Alpine takes away the odors and gives us the assuarance that at least the air in our home is pure and safe to breathe.
We plan to take the Bora with us on vacation and put it in the beach house we’re renting. That’ll take care of any mold, mildew etc., often found in these places. In short, we are happy to let you know that we are very glad of these machines and wouldn’t think of doing without them.

Yours very truly,
Ruth Walker

Ruth Walker

July 13, 1993

Dear Mr. Petersen:
When was the last time you bought a product and was so impressed with its performance that you actually wrote a letter of thanks? Back in September 1992 my husband and I bought such a product from The Eardly T. Petersen Co.

The Princess Vacuum Cleaner was recommended to us by a friend in the carpet cleaning business. Like most people we were skeptical. When the machine was demonstrated for us at the store we were impressed, but still, only mildly enthusiastic.
However, when we got home and used it on our own carpeting we were so excited that we literally called the store to say “thank you.” What is so unique about this machine is that whatever is vacuumed up is contained in the canister. There is no exhaust spewing out mold and dust back through the air.
Using this vacuum cleaner all but eliminated our cat’s winter allergies to mold and mildew. We were so amazed by this that we called our veterinarian to tell him we would no longer need to spend money on allergy shots. This did not please him.
If you have a hot-air heating system, you know how it is to wake up with a dry and stuffy nose. We can honestly say that after using the Princess Vacuum Cleaner for a few week, this too was virtually eliminated.
Before purchasing this incredible vacuum cleaner, we had our doubts. However, we can say without any hesitation that this is truly a product that lives up to its name and reputation. Another plus is that it is made in America.

Sincerely,
Linda Caccavale

Linda Caccavale

Dear Keith,
Many thanks for your excellent service-as usual. Hopefully the new location for the vacuum will improve its longevity (and maybe, we’ll have a dry basement again.)
-Bonnie

Bonnie

October 25, 1996

You have asked for comments about the job you have done with the repair of my snowblower, and I just wanted to express my enthusiasm for the obvious quality that governs your efforts. My machine now looks like new and when the snows come, I am sure it will act as if it is. The fact that you go so far as to fill it with gas and attach appropriate instructions is another touch that does not go unnoticed. Praise too for both the young man who delivered it and the truck it came in. The former could not have been nicer, and the latter looked terrific!
In these days when so many businesses are trying to cut corners in any way they can, it is reassuring to know that your Company puts competency and satisfaction first.

Sincerely,
Bill St. John

Bill St. John

Dear Keith,
Thank you very much for selling the filter for me. I received the check last week. You went out of your way for me, and I am very grateful. I thought your most outstanding personality trait was simply a quirky sense of humor, but now I see that generosity & honesty are really your strong points.
Whenever I need something that you carry in your store, I’ll be sure to stop in.

Thanks again,
Bill

Bill Kalter

Testimonials

June 1, 1999

Dear Keith,
I just wanted to drop you a line about our recent purchase of a Alpine Air Purifier from your shop. The air purifier does a wonderful job cleansing the air in our showroom and in rug cleaning plant. It actually breaks down odors in oriental rugs that are caused by animals. The air quality just seems so much healthier. I will gladly recommend your company to my customers if they are ever in the market for a vacuum or air purifier.

Sincerely,
Robert George
SK Hamrah Carpets

Robert George

Great customer service, fast turnaround, very helpful. These guys will be my go-to place for all of my outdoor power equipment. Cannot say enough good things about them.

A Google User

5/5/97

Keith,
Thank you very much. We are enjoying the air purifier.

Sincerely,
Andrea Jenkins

Andrea Jenkins

January 15, 2001

Dear Mr. Petersen:
Thank you so much for suggesting and demonstrating the “Sebo” vacuum. It has so many terrific features, I don’t know where to begin.
It is light weight and glides over surfaces – slightly lower and narrower than the average vacuum so that one does not have to move furniture in order to clean underneath a narrow area.
The attachments are very handy as everything is at your finger tips attached to the vacuum.
I am now able to clean everything from lamp shades, under the bed, stairs and drapes in much less time than with any other vacuum I have ever owned.
Thanks to the “Sebo” I no longer plan on the big Spring and Fall cleaning as our home is clean all year round with little effort.
Thank you again for bringing the “Sebo” into my life; it has taken the word chore out of vacuuming and house cleaning in general.

Yours truly,

Mrs. Theodore Solodare

Mrs. Theodore Solodare

2/15/01

Dear Keith,
Thanks so much for introducing us to the XL 15 air purifier, as it has changed our lives dramatically. About 2 years ago when we first purchased this wonder-machine, we had a lot of painting going on in our kitchen. Every day we were forced to endure an “itchy” and instable environmental – I remember being able to feel the air particles go up my nose. However, when we flipped switch of the XL 15, within 1 hour, my nose was HAPPY. It felt so good, so wonderful, truly an amazing conversersion of the air quality.

-L. Dadourian

L. Dadourian

On behalf of Maria Porcella:
Thank you very much for fixing the lawnmower and your great service!!
Merry Christmas

Angela Porcella

Dear Doug/Keith,
I am and was overwhelmed by your heartfelt gesture not to accept payment for the repair of the trimmer the other day. There will probably never be a time when I shall not recommend you and your company to any I know for the products that you carry and service.
There is something about a dealership likes yours that makes one feel confident about spreading the word that–“Petersen’s is in town, and why not use them.”
There is more quality in those who run your business, than in the products that you carry.
With the help of Almighty God I trust that you will always find success in all that you do, and that your attitude will always remain true to those around you.
There should be a volume written about your company, but I know that it would take you away from your work to read it, and that is not too sound.
It’s just nice to know that many who look to Petersen’s for help, are happy, as myself, that it is so-o-o obvious.
Thank you a thousand times over.

Sincerely,
Reuben E. Washington

Reuben E. Washington

Mr. Petersen – Thank you for your prompt response and attention to customer service regardless of who sold the product. I believe finding someone who will give you good customer service these days, is a gift!
Thanks again and have a great day!”

– Beth Hall

Beth Hall

May 9, 2000

Dear Keith,
We have had our Alpine Living Air Machines for quite a while now, and there have consequently been a number of positive things we have consistently noticed.
Firstly, they have solved the mildew problems in our basement. Newly washed laundry left in the washing machine for only two hours used to have a strong mildew smell. We put a little Bora in the basement, and that was the end of the mildew odor. Also, some time ago when I did extensive redecorating, the odor of pain and polyurethane was banished very quickly. We ran the XL-15 constantly as usual, and anyone entering the house noticed almost no paint odors.
Just recently, after we vacuumed and started up one of our air conditioners for the first time this season, I immediately began to cough and choke. We brought the Apline machine near and focused it on the air conditioner as it ran. This is a step we routinely take every spring with all the air conditioners, and which we mistakenly thought we could omit this time). My coughing stopped almost immediately.
Living in Staten Island, we have a lot of pollution to contend with—–smells from the dump, stench and noxious fumes from the New Jersey refineries, etc. This has been not only annoying, but also worrisome. However, the Alpine takes away the odors and gives us the assuarance that at least the air in our home is pure and safe to breathe.
We plan to take the Bora with us on vacation and put it in the beach house we’re renting. That’ll take care of any mold, mildew etc., often found in these places. In short, we are happy to let you know that we are very glad of these machines and wouldn’t think of doing without them.

Yours very truly,
Ruth Walker

Ruth Walker

March 12, 1999

Dear Mr. Petersen,
I wish to thank you for recommending the Alpine Living Air Machine (Model XL-155) which I purchased from you last year.
After setting up the machine and letting it run for several days, I noticed that my respiratory allergies (stuffy nose) were completely gone!!!
Since then, it has been running for 24 hours a day and my breathing has become much easier. The air in my room smells fresh and clean, just like unpolluted outdoor air after a rain shower.
Again, I wish to thank you for recommending and the Alpine Living Air Maching company for making such a marvelous air purifier that really lives up to its name.