We think people deserve to be meaningfully involved in this process and want to see commitment to collaboration, to work with people and organisations, to make sure the design, delivery and on-going evaluation of the new agency/system works. The work of the Social Security Experience Panels can contribute meaningfully to this.

An adequately resourced, independent programme, which can make sure that people in the public and across different sectors can engage and influence with decision makers, on how the new system is put in place.

Many of our asks were decided in consultation with other third sector organisations, to ensure the changes we are asking for would have the biggest benefit and broadest support.