NATIONAL TRANSPORT AWARDS

12 October 2017

Westminster Park Plaza Hotel, London, SE1 7UT

NTA: National Transport Awards

13 Oct

Westminster Park Plaza Hotel, London, SE1 7UT

CATEGORIES

AWARDS FOR LOCAL AUTHORITIES

1. Transport Local Authority of the Year This award is open to all UK & Ireland County Councils, City Councils, District Councils, Unitaries and London Boroughs; a submission in this category needs to demonstrate progress and improvement across a range of transport policy areas supported by clear results.

2. City-Region Transport Authority of the YearThis category is open to metropolitan transport bodies which cover multiple local authority areas, such as combined authorities, passenger transport executives and sub-national transport bodies. A submission in this category should demonstrate progress and improvement across a range of passenger transport policy areas supported by measurable outcomes. We are looking for evidence that patronage levels are buoyant and satisfaction ratings are improving.

3. Improvements to Bus Services Submissions for this category should demonstrate how changes to bus services have brought about improvements. An increase in passengers or customer satisfaction ratings are two examples of the ways success could be documented.

4. Excellence in Cycling & Walking A cycling or walking strategy may form the basis of a submission for this category or an individual scheme, which has brought significant benefits. Increased numbers of people cycling or reduced cycle casualties are two ways that you could document the success of your work. Examples of initiatives for this Award include environmental enhancement schemes, pedestrian schemes or parking and warden policies. Before and after photographs help the Judges with this category.

6. Rail Operator of the Year This Award is open to all UK and Ireland rail operators. Entries for this Award should outline the range of initiatives that the operator has been involved in to improve services and facilities together with results that have been achieved. Figures on performance, reliability, passenger growth and customer satisfaction would be helpful if included in the submission.

7. Bus Operator of the Year This Award is open to all UK and Ireland bus operators. Entries for this Award should outline the range of initiatives that the operator has been involved in to improve services and facilities together with results that have been achieved. Figures on performance, reliability, passenger growth and customer satisfaction would be helpful if included in the submission.

8. Ferry Operator of the Year This Award is open to ferry operators that run services from ports located in the UK and Ireland. Entries for this Award should outline the range of initiatives that the operator has been involved in to improve services and facilities together with results that have been achieved. Figures on performance, reliability, passenger growth and customer satisfaction would be included in the submission.

9. Freight Operator of the YearThis award will be given to an operator running excellent freight operations measured by good service levels, punctuality, reliability, efficiency and growth. Judges will also be looking for evidence of innovation in meeting customer requirements and cutting CO2 emissions. Operators from road, rail and sea will be considered.

AWARDS OPEN TO ALL

10. Airport of the YearThis Award is open to all airports in the UK & Ireland. An entry in this category would provide evidence of excellence or significant improvement in overall performance or provision of facilities over the past 12 months. KPIs and customer satisfaction results will be particularly relevant as evidence of this.

Please note: Because of the disparity in size between Heathrow and other UK airports, for the purposes of this category Heathrow terminals will be treated as airports in their own right and will be eligible to enter individually. Heathrow will not be eligible to make a submission as a single unit.

11. Port of the YearThis award is open to owners of passenger or freight ports in the UK and Ireland. Evidence of innovation, adoption of best practice and sustainable development would be helpful. Figures on how volumes have grown would enhance the entry.

Entries may concern new facilities or terminals or improvements to existing ports, including the large-scale use of new technology. Your entry should outline how facilities have been improved and the effect this has had on the operation of the port. Entries may also be submitted in respect of improvements to the surface infrastructure connecting to the port (i.e. road and rail links). Figures to demonstrate improved operation of the port or the success of a new facility could be included.

12. Rail Station of the YearAn entry into this category would provide evidence of improvements to an existing station or implementation of a new one to encourage greater rail use. Improvements could include those made to the station environment such as better waiting facilities or new retail outlets; passenger information and ticketing services; safety and security practices or features; improved access; provision for cycling; and integration with other modes such as bus, coach or tram.

13. Transport Supplier of the YearSuppliers of equipment and services to the rail, light rail, underground, bus and roads sectors are all eligible to enter this category. Entrants should demonstrate the transport benefits accrued from the use of these products and services e.g. decreased crime levels, increased efficiencies, better integration, improved reliability etc. It may be that you have innovatively applied existing products and services or introduced a new product or service that has traditionally been used outside the transport sector.

14. Construction and Engineering Project of the YearEntries must demonstrate that the project was remarkable in one or more of the following areas: (a) scale or ambition; (b) technical innovation; (c) in making a demonstrable improvement to the operation of the infrastructure network of which they form part, either locally, regionally or nationally and (d) in being completed within cost and budget. Appropriate figures and statistics must be included.

For large projects consisting of a number of phases, entries may be submitted at the end of an individual phase as well as on completion of the whole project.

15. Contribution to Sustainable Transport A submission in this category should demonstrate how your organisation has implemented policies to reduce its impact on the environment (for example reduced carbon footprint), supported by clear results. The types of projects that would qualify for this category include the use of alternative vehicle fuels and technologies or freight practices which have resulted in mileage and/or emissions reductions.

16. Most Innovative Transport Project of the Year Projects entered for this Award need to stand out as being that bit different - it could be a project that is the first of its kind, or a project that has been done before but has been approached differently with noted success.

17. Excellence in Technology This category is open to any organisation using new technologies to assist in the transport planning or running of transport operations. Again we need to see evidence that the project has brought about good results, demonstrated benefits to users and or efficiencies throughout the operation.

18. Transport Team/Partnership of the Year A submission in this category should demonstrate how effective team work has brought improvements to transport services or facilities. We will be looking for evidence of the way the team work has enhanced the service you provide or projects you deliver.

19. Excellence in Travel Information and Marketing This category covers all areas of transport marketing including information, promotion and travel planning. We will be looking for statistical or anecdotal evidence that the approach that you have adopted is working as planned.

20. Frontline Employee of the YearWe're looking for nominations for this award for a frontline member of staff (for example, school crossing patrols, bus drivers, highways inspectors, receptionists) who has gone beyond the call of duty in their role and delivered a better service as a result. The nominee will have demonstrated a real commitment to their service and your nomination will need to outline briefly (500 words maximum) what they have done to deserve this award, supported with statistical or anecdotal evidence. Supporting letters are useful in this category.