How can the Akamai Community help you?

Learn through Thought Leadership

Read and comment on thousands of blogs across the community that include:

Featured questions and answers

New knowledge base articles, white papers, and research

Success stories / Case studies

Best practices for customers and partners

Optimization of a particular feature of a product

Support & Self-Service

Find an answer through an existing discussion thread that matches your question. If there isn't an existing answer, then ask a question. An answer can be posted to the question either by the members of the community or an Akamai support representative.

Be sure to check out the self-service videos and training material throughout the community.

Discussions

Start or join a conversation! Ask a support or configuration question, tell people how you are using a product, make suggestions on a product, service, topic, etc.

Developer

Discuss APIs from the Open API Catalog. Get help implementing reference clients from the Akamai-OPEN GitHub repository or talk about how you are using an API.

Private Account Team Collaboration

Collaborate in a secure, private group with your Akamai account team. Here are some examples of how a private group can be used:

Leverage the Document feature by creating and posting agendas, meeting minutes, and important knowledge for weekly touch-point meetings

Use the Discussion feature to update and get feedback on strategic initiatives

The Akamai Community is open to the public with the exception of customer or partner-specific areas (highlighted in ***red on the Community Site Map). Member information is secure and can only be shared publicly if the member changes their privacy settings.