KBB.com Consumer Reviews

Overall4.1Out of 5

Do not purchase

By William Ramcke | on Tuesday, January 07, 2020

1.0

Problem after problem , Gm not willing to help with a vehicle that was at the time 2 model years old .
A/C issues at less then 60k ,
Injector issues from 60k forward mis-fire codes , known issue that would not fix....
Oil pan leak they refuse to fix and quote 2300. to fix at 65k.
and lastly 94k miles Transmission Blows up lost 3rd -6th,refuse to assist with this ,
6000. to fix ,.
At this point we have had the vehicle 28 months still owed close to 50k on a 0.0% loan ,
Traded it in for a Toyota and take a 24k Negative hit on the suburban but also relieved that the problem vehicle is gone ,and the stress about what would go next is also.
Would not Recommend Chevrolet to anyone ,even my enemies ,Customer care is horrible .…

don't buy,transmission,Engin will go out on you

By Nables | on Friday, January 03, 2020

1.0

my transmission went out at 122k miles,i'm a limo driver most of my driving is freeway,did transmission service twice,it is known fact that among all driver that it will go out even if you took care maintenance,also the engine will go out between 100k to 220k,i'm stuck with this trash,i still making payments on chevy Crab,i still have a lincoln town car running just fine with 375 k on it,we do not many reasonable alternative in the car business.even my wife had 3 chevy cars before,she always says never ever chevy nightmare.…

Love it! Great new style!

By Happy Burb Owner | on Thursday, April 28, 2016

5.0

This is my 3rd suburban and this one is by far the best GM has made. I like everything about it except maybe the back glass. The view out the back glass is more limited due to size of glass than the previous model and can make viewing behind you difficult at times. Also miss the fold down cup holders in 2nd row. The door option is not as good for kids getting in and out. Other than that, it is a great vehicle to drive and haul kids and dogs around and still have room for everything else.…

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