If you're currently using a numeric password, we recommend you change it now.

The easiest way to protect your information is to keep it to yourself, always. We recommend you memorize your Scotia OnLine password, instead of writing it down or storing it in a place such as your mobile phone.

Your Scotia OnLine password is confidential and must never be shared with any outside person or company, including:

Friends, family, and co-workers

Account aggregation services that consolidate and display all of your financial information in one place

Software that records your password so that you don't need to enter it the next time you access a website

Services that collect your card number and password, or any other confidential information, to perform transactions on your behalf or to collect payment from you

Any other agreements you may make or services you accept which include your consent to having your Internet activity monitored

In divulging your password, you contravene the terms of your ScotiaCard Cardholder Agreement and you will be fully liable for any unauthorized access to your accounts and all associated losses arising from these disclosures.

Scotiabank will never send you unsolicited emails asking for your confidential information, such as your password, PIN, Access Code, credit card, account number, security questions etc. We will never ask you to validate or restore your account access through unsolicited email.

Do not use public computers to access Scotia OnLine. Because they are located in public locations, criminals can easily place viruses or malicious programs on the computer that have the ability to record keystrokes and capture usernames and passwords. Here are a few more helpful safety tips:

Avoid typing your credit card number or any other sensitive financial information into any public computer

Beware of strangers looking over your shoulder; they could be thieves trying to collect your personal information

Always log out from any personal site you visit, for example your email accounts, instant messenger program or social networking websites

Never leave the computer unattended with personal information on the screen