Glenn and nyrfan....had a long talk with the SM. He had a long talk with the powers that be at GM. The bottom line is they will try one more new radio in my car. The SM says there is a low probability that the new radio will solve the problem. As you guys have intimated, they will have to come up with a SW fix most probably. The SM told me, for my troubles, GM will compensate me possibly in the form of a car payment. They may not be happy when they see the size of that payment. In the meantime, I will continue to be all hissy because my Mylink does not work perfectly.