HireVue allows recruiters to curate specific interview questions for each open role, and when a promising candidate applies, recruiters can then send these questions to the applicant. The applicant then records his or her answers using HireVue and sends their responses back to the recruiter, which are then reviewed by them.

In addition to facilitating video interviews, HireVue also serves as an applicant tracking system (ATS), where recruiters can track where applicants are in the hiring process and correspondence they have had with each candidate. Recruiters can also share videos with hiring managers and rate each candidate’s responses. The solution also offers applications for iOS and Android mobile devices.

HireVue offers support via email, phone and through other online resources.

One of the best video interviewing providers on the market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

If you are looking for a video interviewing provider, HireVue is the cream of the crop for providers. What I like most about HireVue is the branding of the platform is very professional looking and the overall system is extremely customizable. Additionally, the reporting capabilities of the platform is very in depth allowing you to really pull the key analytics you need for all of your departments and the positions they recruit for during the year.

Cons

If there is one downside to HireVue, it would be the cost of the system as it is on the higher end of what you will pay for a video interviewing provider. However, with HireVue you are also paying for a system capable of providing a lot of great features.

Video Inerviewing at iits best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It offers an easy way to see candidates before you dig into your budget to pay for someone who is not a good fit to come for an onsite interview.

Cons

It has connectivity issues which is frustrating if you care trying to pull a candidates screening to view.

Review Source

Tiffany from PhaseOne
Specialty: Software / Technology

July 2016

July 2016

Might be more advanced now...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I've always liked the idea of video interviewing especially when your company needs to hire quickly and in many different geo locations. HireVue offers On Demand and Live interviews which is nice, because it gives your candidates different options to complete their interviews. All the interviews are recorded as well so you can go back and share with other members of the hiring team to get more input.

Likes Least

We when used them they were still in Beta and there were a lot of connectivity issues when we were using Live video interviewing in certain countries/regions (i.e., APAC and Mexico). They may have fixed that problem since then.

Recommendations

If you're looking for video interviewing software with lots of flexibility around timing/scheduling and the method of taking the interview, then definitely add HireVue to your list of vendors to look into/demo.

Janet from Panda Express INC.
Specialty: Food / Beverage

November 2015

November 2015

Panda Express HireVue usage feedback

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Be able to get to know candidates in depth, building alignment between other decision making teams.

Likes Least

Sometimes, we encounter some techical issues. Candidate not sure how to get support from HireVue when is needed.

Recommendations

create friendly use guideline for candidates - how to get help when is needed.

Christy from Educators Overseas
Specialty: Education

July 2015

July 2015

Simple solution for pre-recorded interviews

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is very easy to use - both on the employer (interviewer) end and the employee (interviewee) end. Also, HireVue's customer service is excellent.

Likes Least

Even when you buy in bulk the interviews are very expensive.

Recommendations

If money is no object and you need to save manpower and need a pre-screening interview, then HireVue is good. Otherwise, you could save money by doing an in person interview on Skype yourself. You should know though, that HireVue should NOT be a final interview - you need the interaction of a "live" interview. HireVue doesn't simulate a live interview - just a live webcam recording of someone's face and answers.

Ya from Gilead
Specialty: Pharmaceuticals

April 2015

April 2015

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

N/A

Easy to use

Likes Best

Easy to use, provides a log for team to review, which is a good feature

Likes Least

Sometimes the connection drop, network connection needs to improve

Recommendations

go ahead try it, you will like it. it will save you money and time

Denise from Talent Board
Specialty: Non-Profit

April 2015

April 2015

HireVue for Talent Board

Ease-of-use

Functionality

Product Quality

Customer Support

HireVue for Talent Board

Likes Best

The ability to to do both on demand interviews as well as live, in person interviews.

Likes Least

The inability to modify the invitation email for our purposes could be better, but we use the tool differently than most organizations.

Recommendations

Look at the ease of use (the interface) for both the person completing the interview as well as the reviewers; how available the support team is should you need them.

Powerful, Innovative and cutting edge

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use

Usability

Functionality

Functionality

Product Quality

Quality

Value for Money

Value

Support

Pros

The ease of the platform saves time which saves money. The ease helped solidify my managers to use the system. Love that you can use the system anywhere.

Cons

Would like to be able to view resumes in the profile along with the interview. Would be great to have it sync or tie into an ATS system. One system for all prospecting and recruiting.

Review Source: Capterra

Shana from SYNNEX

August 2017

August 2017

We use HireVue for all our prescreening needs - both the Talent team and our hiring mangers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use

Usability

Functionality

Functionality

Product Quality

Quality

Value for Money

Value

Support

Pros

Ease of use, ability to customize prescreen template question by job title, ability to share videos with multiple stakeholders, Coordinate allows candidates to self-schedule interview dates and times so there is less administration for the Talent team.

Cons

Would like to see more robust analytics and reporting. Otherwise, there is very few 'cons' about this platform

Use HireVue for OnDemand Interviews, CodeVue assessments, and Live Digital Interviews

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use

Usability

Functionality

Functionality

Product Quality

Quality

Value for Money

Value

Support

Speeds up the interview process. Allows you to share candidate interview with different hiring managers in the organization. Let's you talk with out-of-town candidates face-to-face without having to fly them in for the interview.

Pros

I like HireVue's ability to create OnDemand Interviews that lets candidates interview on their time and in the comfort of their own home, or on the go (apps).

Cons

Technical issues during live interviews. Most of the time it is the users computer settings that aren't set up properly.

Ease-of-use

Usability

Functionality

Functionality

Product Quality

Quality

Value for Money

Value

Support

Pros

The support offered by HireVue is amazing. They are always willing to help with technical issues (24/7 support for candidates, interviewers, etc) and business issues as well with a dedicated support contact.

The tool offers flexibility with both On Demand and Live interviews which is helpful for various types of positions (university, entry level, executive, mid-career, etc).

Cons

There is room for improvement with the Taleo integration. It would be nice to have more options and visibility directly in Taleo to make the process easier for recruiters/interview coordinators; this would make adoption of the tool easier as well.

Review Source: Capterra

Shannon from New Visions for Public Schools

August 2017

August 2017

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use

Usability

Functionality

Functionality

Product Quality

Quality

Support

Pros

HireVue Velocity is a great feature that is a part of the HireVue Build software. Great product for building a team.

Cons

We didn't really need the HireVue Audio Fingerprinting, so that would be the thing that we liked least.

Review Source: Capterra

Dawn from CentraCare Health

August 2017

August 2017

Greatest revolution in HR since the resume

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use

Usability

Functionality

Functionality

Product Quality

Quality

Value for Money

Value

Support

Time saved on interviews.

Pros

The ability to have candidates submit video reviews is absolutely incredible. What a timesaver to be able to pre-screen and rate candidates before they walk through your doors.

Cons

I'm not sure if there is a best practice manual for users and applicants but that would helptremendously.

Review Source: Capterra

Carla from Cellular Sales

February 2017

February 2017

Make your employees better!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use

Usability

Functionality

Functionality

Product Quality

Quality

Value for Money

Value

Support

If you are looking to amplify your sales force, this product is for you. It will elevate your sales force and make the ease of coaching and feedback effortless.

Review Source: Capterra

Response: HireVue, HireVue

Date: February 2017

February 2017

Thank you, Carla! We appreciate you sharing some of the value you're seeing from the Coach platform!

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