I was wondering if anyone knew what the general policy was for late deliveries with Domino's Pizza?I would contact my local store if they answered the phone...but they aren't picking up the call and it's just ringing through, so miscers let me know your experiences and knowledge please.

Groups

Im not sure, mines was late once (not that i noticed) and a few days later i got a money off voucher/special deal through the post because it was late.

2nd Jul 2012

littlepinkstarz

Im not sure, mines was late once (not that i noticed) and a few days … Im not sure, mines was late once (not that i noticed) and a few days later i got a money off voucher/special deal through the post because it was late.

My order is nearly 45 mins late and the store is not answering the phone

2nd Jul 2012

No fish casserole then

Actually, even typing that made my stomach go over.

Edited by: "maccy1i" 2nd Jul 2012

2nd Jul 2012

maccy1

No fish casserole then

No X)

I have never had dominos deliver before, I hardly ever have takeaway. I haven't eaten all day so I'm hungry.Finally got through to the store and they are calling the driver as he left ages ago...

2nd Jul 2012

did you pay online or cash at door? if its cash at door and its any more than an hour late i would maybe refuse it (depends if you really want the pizza!). I have had to wait about 45 mins before during a busy time so it could still be on its way.

2nd Jul 2012

maccy1

No fish casserole then :|Actually, even typing that made my stomach go … No fish casserole then :|Actually, even typing that made my stomach go over.

I'm still haunted by it. A friend cooked fish and just the waft of it gave me nightmares.

2nd Jul 2012

Driver is maybe out somewhere hiding eating it

2nd Jul 2012

Anytime I've complained about the pizza being late they've always offered me a free one next time. Make sure you speak to the manager and get them to put a note on your account/address.

2nd Jul 2012

littlepinkstarz

did you pay online or cash at door? if its cash at door and its any more … did you pay online or cash at door? if its cash at door and its any more than an hour late i would maybe refuse it (depends if you really want the pizza!). I have had to wait about 45 mins before during a busy time so it could still be on its way.

Credit card over the phone. I can't imagine it would be that busy on a Monday evening...I ordered it at 5pm for 6.30pm delivery so nearly an hour late now.

2nd Jul 2012

punkstoner1

Have you ever actually got the free ones?

Yes, every single time

2nd Jul 2012

Well i hope the driver comes soon or the store manages to get hold of them, an hour late is a bit too late with no contact with you saying they will be late.

2nd Jul 2012

You get satisfaction that no pedestrians were knocked down in the transportation of your dinner.

2nd Jul 2012

fluffs, I called again and they offered me my next pizza for free.Still don't know when/if this one will arrive.

I'm grouchy without food, and all day without food i turn into a monster so I pity the poor guy when he finally gets here X)

2nd Jul 2012

Good stuff sweets

PS me too, had nothing all day, I'm about to smash some curry chicken and rice. Enjoy your pizza when it arrives

2nd Jul 2012

fluffyundacrakas

Good stuff sweets :)PS me too, had nothing all day, I'm about to smash … Good stuff sweets :)PS me too, had nothing all day, I'm about to smash some curry chicken and rice. Enjoy your pizza when it arrives

Thanks.Enjoy your curry, I'll probably just head back to bed in 10 mins if it's not here as I feel like crap and too knackered to cook.

2nd Jul 2012

no pizza yet SS?

2nd Jul 2012

magicbeans

no pizza yet SS?

They sent the same pizza out with a new driver which just arrived with a refund and next pizza free.Pizza is cold and soggy though

2nd Jul 2012

It will probably be covered in pineapple when it does arrive.

2nd Jul 2012

punkstoner1

Even the new one?

No, it's the same pizza, they didn't make me a new one, just sent te same one out with a new driver

2nd Jul 2012

eeeww suddenly a fish casserole seems appetising.

2nd Jul 2012

oh no that sounds lame......u were hungry and it still tasted crap = NASTY PIZZA