> Cancellation Deadline
1. (Show on Tue~Sat) available till 5 pm prior to show day to cancel
2. (Show on Sun/Mon) available till 11am on Sat. to cancel
3. (Show on hollidays/the day after hollidays)
- (Show on the day after hollidays) same as above #1,#2
- Not availble to cancel on hollidays
* After the due has passed, no cancellation/change/refund

> Cancellation Fee
1. No Cancellation Fee is available in 7 days from purchase date.
2. 8 days from purchase date
- ~ until 10 days before showday : Musical, Concert, Classic, Ballet 4,000won per 1 ticket / others 2,000 won per 1 ticket (But, 10% of paid amount)
- 9 days before showday ~ 7 days before showday : 10% of paid amount
- 6 days before showday ~ 3 days before showday : 20% of paid amount
- 2 days before showday ~ 1 day before showday : 30% of paid amount

* No.2 policy will first be applied.

· Booking fee can be refund until 23:59 on the day of the purchasing, Otherwise impossible.

· Delivery charge won't be refund for ticket that delivered or returned.

· Each different show has different cancellation policy. Please check the policy for relevant show.

Refund Policy

1. Credit Card

- After 4~5 days(businees days) of purchase, credit card approval will be cancelled.- Only Purchased card is available for re-appovement of cancellation and booking fee- If your order is unpaid, approval details and purchase cancellation are availableIf you cancel orders after payment with card charge, it will be deducted next month- If you cancel orders after payment, it takes three to seven(3~7) days- Refund date is depend on credit card company's policy. please call credit card company for more details.

2. Bank Transfer

- Please enter bank account number and bank name for refunds.- Refund takes five to seven(5~7) days after cancellation(except for cancellation fee & booking fee)