Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.

Get a Professional Answer

Via email, text message, or notification as you wait on our site.Ask follow up questions if you need to.

100% Satisfaction Guarantee

Rate the answer you receive.

Ask Louie Your Own Question

Louie, Technician

Category: TV

Satisfied Customers: 2557

Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

13948492

Type Your TV Question Here...

Louie is online now

My new dynex tv will not show cable channels. The tv is hooked

Customer Question

My new dynex tv will not show cable channels. The tv is hooked up directly to the wall cable outlet. it will display a cable channel for a split second, then go to snow. Thought it was the cable first but they came out and after an hour hooked up two other tv's and cable worked fine. they said it had to be a tv setting issue.

1. TV Source - antenna, cable/satellite, and cable. On the antenna setting it shows channels 5, 11, 15 and 20 in very good reception (no other channels though). In the cable setting it shows all channels for a split second then goes to snow. Cable/Satellite does nothing.

2. Auto Scan

There is another selection (DTV Signal), but it is shaded darkly and not accessible.

no, never worked from the beginning. thought it was cable connection so we had to wait a couple of weeks for the cable techs to come out. cable guys came out and determined all cable lines were working. we set up two other tvs (my other LG and one of their demos) and both worked fine.

I have been looking at the specs for your tv and they are not very helpful, according to the best buy website this only has an antenna rf input but not cable. But we have a cable setting in the tv. Do you have any documentation as to what type of tuner the set has in it?