Kroger Grocery Clerk

Kroger Grocery Clerk Job Description & Interview

Job Description and Duties

What Does a Kroger Grocery Clerk Do?

As a major grocery store, Kroger offers customers a variety of department. To properly support and maintain each department, Kroger employs grocery clerks to carry out a number of various tasks. Primary job duties for Kroger store clerks range from organizing shelves to sweeping floors and providing customer service.

Additional Daily Duties

In certain circumstances, Kroger may ask grocery clerks to act as cashiers. Training for grocery clerk positions generally includes a few days of audio and visual orientation. Some hands-on instruction may also prove necessary for the job.

Salary and Compensation

How Much Do They Get Paid?

Kroger grocery clerks make an average of $9.00 to $10.00 in hourly wages. A more experienced grocery clerk may earn an increased pay rate. Pay also raises through advancement opportunities into managerial roles.

Varying Schedules

Most Kroger grocery clerks work part-time; however, full-time grocery clerk jobs do exist. The average work week consists of three to four six-hour shifts. Full-time Kroger grocery clerks may work five eight-hour shifts in a week, or 40 total hours. Grocery clerks often work nights and weekends in addition to daytime store hours.

Kroger Stock Clerk Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.

Kroger Stock Clerk: I pushed carts for a while, and then I got promoted to the non-foods department, which I stocked – anything non-foods, including baby food, pharmacy, Christmas items, Thanksgiving, things like that.

Interviewer: What was the work environment like?

Kroger Stock Clerk: Pretty much, the work environment is pretty laidback, pretty simple. The managers there are really laidback, as long as you’re doing your duties. As long as you’re doing your jobs, they don’t really ride your back too much, until you start messing up. The workers on my level were pretty much high school/college age, so the work environment with them was really great because we all meshed together.

Interviewer: Please describe a typical day as an employee.

Kroger Stock Clerk: In my department, a typical day is, if you come in on a Monday, which is when we receive our truck… On Monday, you clock in, you check the time when the truck is going to come. If it’s not there, you maintain the store. You do have to put product up. It’s a lot faster, it moves easier. Do a little bit of everything. We use a scan gun and a printout sheet to make sure everything is okay. When the truck comes in, unload the truck. You spend the rest of the day stocking the store. It’s pretty simple.

Interviewer: How would you describe the application and interview process?

Kroger Stock Clerk: The application process… it can be annoying because they have it on the computer, and when you get to the questionnaire part, it took forever – it was so long to answer. That’s the only issue I have with that; there’s so many questions you have to answer. It’s the same questions asked in a different way, to see if your answer would change or not. It could be tedious because you could be online, and for whatever reason you’re locked out by accident, or you’re timed out and you didn’t get a chance to save it. That was the most frustrating part, doing the application, but if you talk to the HR person, you feel really comfortable. I feel really comfortable. It was comfortable. They weren’t really aggressive; they were more like, “Hey, how are you?”, “What’s your name?”, “What made you come here?”, “Why did you choose here?”, “What did you expect?”, “What are you looking for here?” That face-to-face interview was the easiest part.

Interviewer: What questions did the interviewer ask during the job interview?

Kroger Stock Clerk: One big question they asked was: “What kind of person are you? Are you a loner? Are you more someone who is passive?” or “If a situation occurred, how would you handle it?”, “What’s your work ethic like?”, “Does this job consist of stuff you would feel comfortable doing?”, “Would you tell your boss, or would you hold it in and talk to him about it?” Another question was: “What is your attitude like? Are you someone that gets mad often, or are you someone who is more cool and kind of chilled?” And I can’t think of anything else at this second.

Interviewer: What other advice would you give to a job seeker looking to gain employment?

Kroger Stock Clerk: One thing I would tell them is just be you. The worst thing to do is lie and pretend to be something you’re not because in time, the truth will come out, and that could hurt you, depending on where they place you in the job. Once you start working there, don’t expect the best hours in the world because you’re on probation for 60 days or so – about two months to see if you mess up because you’re not in the union yet. If you do something stupid, you could get fired. Don’t expect to have the best hours in the world. People who typically apply or are employed, they usually have the worst hours. It could be like five to midnight, depending on what store you’re working at. If they’re open 24 hours, you can get the overnight shift. So, the hours do suck sometimes. Some hours here and there, or you may not get any hours at all, depending on what kind of worker you are, but that does change over time. The biggest thing is – I can’t stress this enough – is control your attitude. If you’re the type of person who loses it easy, customers will test you day to day – whether it’s an accident or people have a bad day or people just come in and make your day bad because their day was bad. Don’t expect the best hours in the world. You may work late, and your attitude, just keep that in check and you’ll be fine.

Kroger Store Clerk Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.Kroger Store Clerk: I’m a grocery clerk. Most of the day, I just walk around, fixing shelves, pulling stuff forward, conditioning is what they call it. I’ll unload the trucks, break them down, and put them on the shelves. Basically, keeping the store looking nice.

Interviewer: What was the work environment like?Kroger Store Clerk: Generally pretty good everyone is real nice. It does have the team environment that everyone tries to sell.

Interviewer: What was your favorite part about working there?Kroger Store Clerk: They were pretty flexible with my schedule, because I am a student here, but they actually work with my schedule a lot of the time, so they’re very flexible.

Interviewer: Please describe a typical day as an employee.Kroger Store Clerk: Usually I come in, do temperature checks, and check the temperature on the coolers, condition. I’ll work whatever trucks are left. Whatever is left over that day from the day crew, then I’ll usually condition and do temp checks before I leave.

Interviewer: How would you describe the application and interview process?Kroger Store Clerk: It’s an online application. There’s a personality test, like: “A customer comes up t you yelling, what you do?” If you give normal responses that a person should give. Then once you get to the in-person interview, it’s usually pretty easy. They usually don’t ask you many questions. You take the drug test, and here you go.

Interviewer: What other advice would you give to a job seeker looking to gain employment?Kroger Store Clerk: Really stress that personality test, because that’s the biggest thing. If you don’t score well on that, then you don’t even get to the interview process. After that, fill it out, be truthful with them, and if you’re a good, hard worker, you’ll get your due, if you take your time there and do what you’re supposed to do.

Kroger Grocery Clerk Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.Kroger Grocery Clerk: I am a grocery clerk, so I stock items, and I make sure the departments look clean and straightened. And I also count inventory and unload the trucks.

Interviewer: What was the work environment like?Kroger Grocery Clerk: It’s pretty relaxed, and you work kind of individually. You work under a boss, but you have your own duties. The way I work is, I’m pretty much there by myself in the department for most of the day, so I just take care of the tasks as I want to.

Interviewer: What was your favorite part about working there?Kroger Grocery Clerk: My favorite part is probably getting to straighten everything up. I’m kind of a neat freak, so I like to make everything look really nice. And then you get to interact with customers and tell them where things are. They’ll ask you questions about the products. So, I like to help them out, too.

Interviewer: Please describe a typical day as an employee.Kroger Grocery Clerk: Well, I show up and I get what I need to do for that day. I talk to the manager before he goes, and he lays down what he’s done and what I need to do. So, I work through back-stock carts, and the truck will come once a day, and you unload that. And if you have time, you work through that, as well.

Interviewer: How would you describe the application and interview process?Kroger Grocery Clerk: The application process is pretty easy. You just go online, and it asks pretty basic information. And then I come in for an interview. My interview was pretty relaxed. It was kind of just introducing you to what you would do with the job. It wasn’t as much specific, formal questions. It’s kind of they’re just testing you to see if you’re a good fit with the other employees.

Interviewer: What questions did the interviewer ask during the job interview?Kroger Grocery Clerk: They asked about previous job experience that would qualify you for the position, whether I had stocked or worked with customers. They asked about availability, because I’m a student and had to work around classes. Other than that, it was pretty general. “Are you familiar with your job title and what you would need to do?” And things like that.

Interviewer: What other advice would you give to a job seeker looking to gain employment?Kroger Grocery Clerk: My advice would be: be familiar with their union setup, at least a little bit. They’ll explain more, but at least be aware that it is a union company. And I would also be familiar with the different departments you could possibly work in, because they do shuffle their employees around internally a lot. So, if you don’t like where you originally get hired, there’s always an opportunity to move. Or vice versa – you might move to a place you don’t want to be in. But at least be aware of all the different areas you could work.