You can change your existing direct loan payment (formerly know as a 'periodical payment') or add a new direct loan payment online. You can maintain the account the payment is from, the frequency, date and amount (within certain payment restrictions) of the payment.

How do I access my loan information?

Firstly, you must have your loan account linked to ANZ Internet Banking. If you have already registered for ANZ Phone Banking, you can register for ANZ Internet Banking using your existing customer registration number and telecode.

You can register for ANZ Internet Banking by phone. If you have an ANZ loan account, a personal bank account such as an ANZ Access Account or an ANZ Credit Card and haven't registered for ANZ Internet Banking, call 13 33 50 and a Customer Service Officer will help you get started.

If you are already an ANZ Internet Banking customer, you can send a secure email to link your loan account or you can call 13 33 50 and a customer service officer will help you.

In Internet Banking your loan account information will be displayed along with your other linked accounts. Click on your loan account from the "View Accounts" landing page and all your loan details and loan-related options will be displayed, making it easier to manage your mortgage using ANZ Internet Banking.

What loan types are included in this service?

All current loans held with ANZ and linked to ANZ Internet Banking can be accessed via this service. This includes ANZ Home Loans, Residential Investment Loans, Home Equity Loans, Equity Manager facilities, Business Loans and Personal Loans. Your loan must be current and must be linked to ANZ Internet Banking.