17 Pokémon GO Problems & How to Fix Them

Gamers are still playing Niantic Labs’ smash summer hit, Pokémon GO. At least, they are when Pokémon GO problems aren’t keeping them from finding creatures or killing their smartphone’s battery too quickly. We’ve added a section on Pokémon Go Gym problems as they are closed starting June 19th.

Pokémon GO is a very different kind of game. You don’t take on the mantle of a character from the game’s story. You’re not transported to a new region in the game’s mythos to explore. Instead, you create your own Trainer that explores the real world. Monuments in your neighborhood become PokeStops for you to mingle with other Trainers at. Pokémon appear anywhere, from the shores of lakes to paths in the middle of your nearest park. This all relies on tricks that we haven’t seen in mobile games before. That’s why Pokémon GO problems are so frustrating.

Blue Screen When Loading

Some players noticed the game freezing when first opened. These users get a bluescreen, but nothing else happens.

To get past this, try holding down the multitasking button once your game has gotten stock. On Android, this is the square button on the right side of your screen at the bottom. On iPhone, double tap the Home button. After a few moments, open the game again.

Only Catching Creatures from the Early Line-Up

Pokémon GO focuses on just the creatures that made their debut in Pokémon Red, Pokémon Blue, Pokémon Yellow, Pokémon Gold and Pokémon Silver. We assume that the number of creatures will expand until the game has every generation ever released, but Niantic hasn’t confirmed that. For now, later generations remain missing.

Battery Drain Caused by the Game

Pokémon GO works by using your device’s Wi-Fi and GPS sensor to learn where you are in the world. Because of this, the game has a big negative impact on battery life.

Tap or click on the Pokeball at the bottom of your screen. Tap Settings on the top-right. Now tap Battery Saver. This setting should help your phone consume a little less battery power when you’re enjoying the game. Gotta Be Mobile’s 14 Best Smartphone Portable Battery Chargers round-up is full of chargers that can extend the life of your phone when playing any game.

No Pokémon Near You

Some gamers don’t see Gyms and PokeStops on the map around them, despite having the game installed correctly. When this happens, there’s nothing you can do. PokeStops and Gyms are dropped on the map by the game itself, not randomly. People who live in low population areas tend to have fewer Gyms and PokeStops near them.

Pokémon GO Won’t Install

Pokémon GO has some very specific requirements. Your phone needs at least 2GB of RAM and Android 4.4. If your device doesn’t meet those requirements and Pokémon GO won’t install. The game doesn’t work on anything with an Intel processor inside. Also, the game has trouble working with Android tablets.

Pokémon GO Won’t Open

Randomly, Pokémon GO boots users or fail to log them in. That’s despite it being available in their territory. This happens when the game’s servers get overloaded. You’ll have to wait for the number of people trying to access the game to fall before you can get in.

GPS Not Found

Pokémon GO uses internet connectivity and GPS technology to pin down where you are in the real world. When GPS location isn’t present, the other picks up the slack. At least, that’s what should happen.

Some users get error notifications saying “GPS Not Found.” Some Android devices don’t come with GPS technology turned on; you have to activate it. Look in Settings to enable GPS tracking. In Android 5.0, the switch for GPS is in the Privacy and Settings area inside the Settings app.

Deleting Your Pokémon GO Account

Not everyone is comfortable with the amount of information that Pokémon GOtracks. It doesn’t appear that Niantic is using data, but some would rather be safe. In How to Remove Your Pokemon GO Account, we walk you through the process of removing your account from the game.

Trainer Back at Level 1

If you log back into the game and your progress is gone, you may have two accounts, according to Niantic. Try logging out of the game, then logging back in using a Trainer Club Account or Google Account, depending on which you’ve already tried.

Missing Items Purchased With Gold

If your account is missing things that you’ve purchased through the Shop, Niantic recommends signing out of your account from the Settings area and signing back in. If that doesn’t work, try restarting your device. This is one of the more frustrating Pokémon GO problems.

Freezing When Capturing Pokémon

On Apple’s iPhones, users report that Pokémon GO freezes consistently when trying to complete a capture. Why this happens is unclear, but Reddit users report that switching their LTE connection in the Cellular settings from on to off solves the problem. Without LTE the game can still use the rest of the cellular network to connect.

Android has this issue too. Force closing the app adds the creatures to your inventory. Tap on the icon in the bottom-left corner. Next, open the Journal to see if your capture was successful after the freeze.

Pokémon Don’t Look as if They Are Around You

If your device is powerful enough to run Pokemon GO but is missing some essential hardware, the game downgrades itself to allow you to play. For the full experience, your phone needs an internet connection, a GPS sensor and a compass. Without the compass and GPS sensor, you end up with a paired down version of the game that doesn’t require you to look around a room and search for the creatures.

Pokémon GO Server Issues

Frequently, Pokemon GO suffers from huge server outages as millions try to log into the game at the same time. Before planning to go on the hunt for new creatures, go ahead and use the Pokemon GO Sever Status website to see if others are having problems. Try playing the game a little later.

Can’t Change Your Trainer Name (Update)

If you frequently get errors when trying to change your account name, it’s because that name is already taken by another Trainer. The game tells you if that’s the case.

If the game doesn’t allow you to change your account name at all, it’s because you already changed your name before. You can only change your Trainer name in Pokémon GO once.

You Are Going Too Fast Error Message

Pokémon GO detects how fast you are moving. This feature allows it to lock the game down when you’re riding in a car or biking, saving you on wasted battery and data. If you have the “Going Too Fast” error message, it’s because of this. You can override this feature with the I’m a Passenger button underneath the error message. Only do so if you really are a passenger.

You’ve Been Banned from Pokémon GO for Cheating

Some players use GPS tricks to make the game think that they are in a different location than they actually are. Others created bots to capture more creatures in the game. Using either will get you permanently banned from Pokémon GO.

Niantic shared its banning policy on the Pokémon GO website in 2016. The game looks for cheaters now and locks their accounts forever. At launch, this wasn’t the case. In addition to issuing bans for common cheating methods, Niantic blocks the game from working on rooted Android smartphones.

Pokémon GO Gyms No Longer Work (New)

Pokemon GO’s Gyms all stop working on June 19th. Gyms are the areas on the map where players battle their creatures against the creatures that others leave behind. Niantic hasn’t said when Gyms will reopen. The company is shutting them down to make improvements to the game.

Gotta Be Mobile will continue to add to this list of Pokémon GO problems and fixes as new issues arrive. Anyone with a compatible phone can download the game from the iTunes App Store or Google Play Store.

12 Pokémon Go Facts & Features From Testers & Players

PokeStops & Gym Locations

A recent question and answer session on the Silph Road confirms that Pokémon Go currently uses 30% to 50% of portals that were present in Niantic’s last game, Ingress. Pokémon Go maps these over real-world landmarks that players have to walk to.

PokeStops and Gyms are real-world locations that players go to pick up items and battle the creatures left behind by other trainers. Police departments are already warning players of the game to stay away from their stations, according to VG247.

Andrew

Joe

07/12/2016 at 7:14 am

Where in the world did this site get the information that you need 2Gb? I cannot find that anywhere else, and it doesn’t list any kind of a source or other evidence. I am already planning to buy a new phone, and the models that have 2Gb instead of 1.5Gb are a good $50-100 more expensive.

jonathan

07/12/2016 at 8:33 am

Had thé sale problem. You need android 4.4 zich they don’t support forum s3. If you are tch savy enough u van solve this by flashing your phone with Cyanogenmod 13. Works for me. Playing Pokémon go now on Galaxy s3

DesperateForHelp

07/15/2016 at 1:55 am

Well I installed Cyanogenmod 13 for my S3 and yet it works for me on APK, but when the global release came I immedeatly wanted to delete the APK so I don’t play illegal anymore… but Pokemon Go doesn’t show up on the appstore. Can you help me?

mike

07/15/2016 at 11:17 am

After flashing Cyanogenmod 13 and opengapps stock on my S3 T999, the Play Store won’t let me install Pokemon Go because it says it’s not compatible with my device. S3 has 2GB RAM so I’m not sure what requirement is not being met — any ideas?

zero318

Galaxy s3 is not supported.. same with s5 mini, if you install an apk it will probably run smoothly anyway but you won’t be able to download it from the appstore. RAM has nothing to do with it as my RAM is 1.3gb on a Galaxy s4 mini and it still let me download it from the playstore

Jackson

07/30/2016 at 9:19 pm

I have an S4 mini as well and I had no problems downloading it or opening it but the second I try to select a google account it says “Pokemon Go has stopped.” I was just wondering how you got it working. I’m a little iffy about APKs cause of malware. Thanks!

Sumit More

07/22/2016 at 9:05 am

What error u are getting gina murphy if u r getting GPS error or no location detected I hv a solution for you go to settings of ur Samsung phone search for privacy option in settings then in privacy there is location on it and change it from GPS, mobile network and WiFi to GPS only it will work a lot this is only for samsung users other user go to location settings change it to GPS strongly recommended it will work guys I hv fixed out this errors I can hv full access now in India without any error

Tamzyn

Alex

07/07/2016 at 5:01 pm

My problem is I will put in my username and password that just worked and then it tells me its “unable to authenticate” and when I try to change my password i always get this 503 Error or 502 Error and it doesnt let me fully change my password.

SomeGuy

Javier

SaltyStare

07/08/2016 at 5:48 am

Wander around a bit. I’ve found a lot of Pokemon in my neighborhood, however, proceed with caution and never leave the roads onto private property. Doesn’t matter the intent or reason for trespassing, if you do it, you are considered a criminal.

Dave

I had the same problem, I have 4.4.2 on my Samsung Galaxy S5. Look up Pokemon apk and download directly from the mirror. I even pulled open the app after it installed and now it is showing as installed on Google Play, it works just fine. Hope that helps!

Brian

07/12/2016 at 11:52 pm

Do not download the apk version of the game. There has been a huge notification about there being vicious malware in the apk version that works undercover taking tons of personal information and can spread through open wireless network connections to other devices!!!

Ryan

07/21/2016 at 11:36 pm

That isn’t true at all. I’ve been using the APK version for over a week. If anyone got some kind of a various they downloaded the wrong thing. Also, viruses don’t just randomly spread to other devices through peoples wifi.

Ryan

Jimi

07/07/2016 at 11:22 pm

Blaise, I’m currently playing it on an Ipad mini. It only seems to work 40% of the time. Having alot of unexpected crashes. I believe it’s the stress on the servers but really don’t know…. Also I’m limited to the range of my home wi-fi so can’t travel far for pokemon and definitely no pokestops or gyms.

SaltyStare

Anon

07/08/2016 at 10:45 pm

No. I’m having the same problem, but more like “gps location not found”. The stree shows my exact location though, but aside from that, nothing else. Walked the same mall my friend went to after collecting tons of pokemon, but not in my phone. I can’t even spot pokestop nor gym on me map.

SaltyStare

Charlie

07/08/2016 at 7:50 am

Loving the game but the Gym bug is just a pain in the arse; sitting there constantly closing the app and reopening it until by some miracle it decides to even allow me to battle let alone finish it. Also I have noticed that when you catch pokemon it doesnt always give you that poke dust stuff, essential for leveling up your monsters :/

Android fix: For those having problem with the game being incompatible and you know for a fact you have 4.3 or higher, and you cannot access from Google Play… Lookup Pokemon Go APK, and download the direct mirror. Once you install it, pull open your application and you can check from Google Play itself, it should show as installed. This worked for me using my Samsung Galaxy S5 through my Straight Talk carrier (which is known for the OS blocks, this may not work with anything below 4.3 unless you want to mess with rooting your phone for the kitkat, which I unfortunately do not have information for.) I hope this helps some of you!

Rachel Brown

08/09/2016 at 2:40 am

Hey Heather, I’m having this problem (Samsung Galaxy S5 mini, 1.5 GB RAM). I already have the app installed, though. After last week’s update I tried to log on and it told me I had to update to continue, only to tell me I couldn’t update because my device is not compatible. So does the APK include the update, is it just the update, or is it a complete replacement for the app? Will it delete all my previous progress or will I be able to continue playing from my last login? Thanks for your advice!

Poodle.

07/08/2016 at 5:52 pm

So I downloaded it for my Android, but when i open it, I get a black screen for about thirty seconds then it crashes. How to fix it? Using an Acer icona tab or something. It’s Acer that’s all I know lol

Crystal Giddings

Anon

07/08/2016 at 10:37 pm

I’m using samsung s5. I have downloaded pokemon go in apk. I got my first pokemon. The location of my character in the map seems to be right. Although my gps continues to search for location and where ever I go, I can’t find any pokemon nor the pokestop and the gym towers. As in nothing. My character though, moves where ever I am. If I’m at the mall, I could clearly see that my location in the map is right. But nothing. There should be tons of gyms especially pokestops around me. My friend have been using this game and have collected tons of pokemon on the same mall. I’m suspecting that if its not the server or my own gps, its my phone’s memory which is full, as in there is about 60mb left. I’m gonna try deleting stuff on my phone, but if this doesn’t work…. we’ll see. Anyone here who had the same problem please reply if you ever solved your problem.

Hannah

Ahmar

Mikerosoft1

07/14/2016 at 12:16 am

For people who has problems with the AR setings and screenfreeze when catching a pokemon. I have a solution! For some reason the bluestack app crashes when turning AR off because bluestack can’t turn of the camera because there ar no drivers to support webcams to even turn them on. So, in settings of bluestack search for app’s and search for the list with all the active app’s running. When you find ‘camera’ you can erase it or stop the application (I did both). After that, restart bluestack. Start ‘fakeGPS’ after this run ‘Pokemon go’. When facing a pokemon to catch you can turn off AR without any freezes and it worked for me! Also a tip to avoid softban. If you move your gps location, do it with small distances. Sorry for my bad english and grammar!

Mikerosoft1

07/14/2016 at 12:18 am

For people who has problems with the AR setings and screenfreeze when catching a pokemon. I have a solution! For some reason the bluestack app crashes when turning AR off because bluestack can’t turn of the camera because there ar no drivers to support webcams to even turn them on. So, in settings of bluestack search for app’s and search for the list with all the active app’s running. When you find ‘camera’ you can erase it or stop the application (I did both). After that, restart bluestack. Start ‘fakeGPS’ after this run ‘Pokemon go’. When facing a pokemon to catch you can turn off AR without any freezes and it worked for me! Also a tip to avoid softban. If you move your gps location, do it with small distances. Sorry for my bad english and grammar!

Willy

Llllmmm

07/14/2016 at 5:52 pm

How is Pokemon go generally on the j5? I’m not fussed about the ar part not working (that’s just the live camera bit that can be turned off right?). Only asking because May be upgrading to that phone soon, thanks

Paul

Ohso

07/09/2016 at 8:07 am

The same is happening to me. Yesterday the map spawned just fine. Now no stops, gyms, or pokemon show up. The nearby and shop screens are blank too and I can’t transfer anything. I have restarted the game and my phone, cleared the cache, reloaded the game, and updated my OS. nothing has fixed the issue. I think the problem is on their end.

Pokéfan

07/10/2016 at 11:46 pm

With me it loads then i enter the game, create my trainer log in and all that stuff. Then it says there is a pokemon nearby, catch it! Here are some pokeballs. But i dont see any pokemon and i cant walk while im walking in real life…

idaly Valencia

07/09/2016 at 12:32 pm

I can’t play in AR mode because it can’t my my phone orientation, but my phone[Samsung Galaxy grand prime] does have a gyroscope. I’ve heard I have to turn on screen auto-rotation , but I can not find how to change it in my settings. Any suggestions on how I can solve this?

StaleToast

07/10/2016 at 2:42 pm

The screen rotation can be found several ways. First, try using the pull down menu. In the bar that has time/date, displays wifi, and brightness, swipe to the left of the circles. It should be in there somewhere. The icon says ‘screen rotation’ and looks like a box with an arrow on it. If it isn’t, go into your settings, go to display, and it will have a check box for auto rotate. If it isn’t on, check the box. That should fix the auto rotation issue. However, I also have a grand prime and have had issues with the camera function within the app as well. It won’t load the pokemon outside of AR. I’ll keep fiddling with it though, and if I come up with a solution I’ll fill you in.

Opacho

07/19/2016 at 11:36 am

SGGP doesn’t have a gyroscope like claul said, i am also using one, it’s relatively new but it keeps overheating after like 5 minutes of play, it gets a bit slow and when its too slow it turns the app off

Nina

Michelle

07/09/2016 at 3:42 pm

I have an Android and activated the camera to find Pokemon when I first started but have never seen my camera work with the Pokemon Go. Where as my daughter has an IPhone and her camera is used to find Pokemon. Anyone know how to get this feature to work? Otherwise it’s a great game and have met so many people in just one day!

Paulo Andrei

K.Aki

07/10/2016 at 7:13 am

Loads of Samsung tablet users are all having this issue. After character creation, they get the message onboard_avatar_already_set, then after clicking ok the app crashes. There is no known fix as of yet but here is a reddit page full of people with this problem. I’d keep checking back there as if there is a fix, I think it will be posted there first.

Evelyn

07/10/2016 at 12:29 am

Do any of you guys have a problem loading the shop in Pokemon go? Because I try to go to the shop and it’s literally just a white blank screen. Nothing loads and I don’t know how to fix this problem. HELP!

Jennifer

Zalb33

07/10/2016 at 12:31 am

Does the game randomly send pokemons in your city or what? I am in Serbia and all that i see when i open the game is my character and blank map of my place. It also said there are no nearby pokemons. I am a little bit disappointed and i believe it’s because i am in Serbia and the game doesn’t “support” my country yet… I am afraid that it will never be avaible in Serbia………

Plskillme

Well i had the same problem at the start where the message ‘gps signal not found; or somethign like that was always at the top of my screen, does that appear to you? if so first make sure the app can access gps and afterwards go to settings and activate delevopers options (on androids you do this by clickling the cuilds number 7 times) and then turn of ‘allow mock locations’. I like in London, Uk and i had this problem before the app was released here. I’m going to serbia in a months time and i am REALLY hoping it is going to work there :'(

Amanda Marr

ocha

07/10/2016 at 6:09 am

hi,need some help here hehe,so i downloaded pokemongo from apkmirror and when i was going to sign up with my google account it won’t stop loading just ‘loading’ and it also says GPS signal not found even though i had my location on,what should i do?

afrosmasher

07/10/2016 at 6:13 am

For those who have problem with app shutting down – mine crashed down every time when i clicked on first notification about being aware of your surroundings, last time i waited for a bit, after about 30s clicked ok and now it works. I dont know if i just got lucky, or it actually helped, but it wont hurt to try.

SandhuSahil

Since last night I can log in last the server screen, but then it never full gets my account info: no Pokemon I’ve caught, not my level or exp, my name, items, pokedex, etc etc. it keeps adjusting to find my location. It just never full loads. I live in the US, use on iPhone. Anyone have this problem?

Amanda

07/11/2016 at 10:31 am

This exact same thing has happened to me. I’ve tried logging out and logging back in, but nothing happens. Even the gym and pokestop near my house are gone. The support site for the game is completely unhelpful, and since it’s so overloaded I can’t send in a request. It’ll probably fix itself eventually, here’s hoping :-/

Doug

Chase handful

07/10/2016 at 11:34 am

Type in you Samsung Galaxy 3 APK download that and run it on your Android I had to tap the bottom of the screen in random places a bunch of times when it turned up on a green screen and it worked that will make sense when you download it

avijit pandit

07/10/2016 at 11:58 am

hi i have been playing for a couple of days and for some reason i am not able log in to the game. i tried a different google account and it logged in for me. which leads me to believe my first account was banned and i am wondering what for? i don’t think i did anything ban worthy. please leave suggestions to my problem i would like to play on my first account and not have to start over.

Monica

KATE

07/10/2016 at 1:31 pm

I literally can’t even start playing the game, my phone just shuts the app down whenever I start (old iPhone, with the fat, flat charger. No idea what kind, it doesn’t say on the case. Honestly don’t care enough about a game to buy a whole new phone tho)

Janapture

07/10/2016 at 4:41 pm

For me in the screen where you get the pokeballs to grab a starter i tap the pokemon and nothing happens i’ve tried touching different pokemon but it still doesn’t work i know the game isn’t freezing cause when i click the ground around the player a noise is made and the ground area i tapped illuminates but when i tap a pokemon still nothing happens i instal the app over and over but it still won’t work please help

K.Aki

07/10/2016 at 6:11 pm

My bro was having this problem earlier. He did manage to sort it out in the end. I can’t remember what it was in the end but he did do the following: >made sure locations was turned on (I think this was actually the issue) >closed all other apps >closed and opened again

Michael

K.Aki

07/10/2016 at 6:24 pm

Have you had issues where you just can’t download it from the store because it says it’s incompatible, even if you are in an allowed region? If this is the case just download the apk file from one of the many sources out there (there’s a link to one on the eurogamers website). Install it and it might just play regardless.

However a lot of people using Samsung tablets have been having issues where they have been able to download and launch the app no problem but then it crashes after character customisation with the error onboard_avatar_already_set. This issue currently has no fix but has been mostly reported by galaxy tab users, so I don’t know about the note.

Just a heads up though, niantic (the creators) have warned that the app was never designed to be tablet compatible.

onelovedrew

Lissa

07/10/2016 at 10:06 pm

I’ve downloaded the game just fine. I can not see my character walking along now. Also even with my AR mode on with my cam, I can not see the pokemon on my screen. I just throw the ball until it says I caught the pokemon. How do I fix this?

Okay I have a Android was having problems with my gps not being found well I figured out how to fix that and my map looks right it’s showing the river behind my house and all the streets look right took me two days to figure out my gps problem but now my little person won’t move I started off in my house figured maybe that’s why but I went outside and walked to the street and she didn’t move then she started walking back and forth can someone please help me I’m getting vary upset I was so excited to see they made this game cuz as a child it was my favorite but it’s seeming to just be one big aggravation…. please tell me that this problem can be fixed

My problem is I’m using an Amazon Fire phone. I was able to download an APK version of the app, but it keeps saying GPS location not found. I have enhanced location services enabled, I’m connected to wi-fi, and every other thing you can google that allegedly fixes this, is not fixing it for me. Any ideas?

Aush...3656

Amanda

07/11/2016 at 10:03 am

I play on an iPhone, and I can log in and the game will load, but the gym and pokestop near my house are gone, and so are all of my pokemon and items. My character data is now blank, it says that I have no level or xp, and that I’m not a part of any team, even though I’m registered as a part of team mystic. I log in with my email and haven’t registered in the pokemon trainer’s club. I’ve already tried logging out and logging back in, but nothing changes.

I tried walking around with it today. I went to three pokestops, but no pokemon. None ever appeared on the map. It always showed them as “nearby” (with three little feet), but never got any closer or buzzed me. I walked for two miles, and nada. I live in L.A. It shouldn’t be this hard?

JeanJacquesR

07/12/2016 at 5:24 am

I just downloaded. It shows that theres a couple of pokemon nearby, but my brother has this “rustling leaves” of something moving, indicating here it is, but mine doesnt show anything…. really sad haha

Alucard

07/12/2016 at 6:10 am

GPS signal not found, and your the best advice is to turn gps on? Seriously? :DD -My application don’t want to install -It’s good to have your phone turned on before installation -Oh thanks, it worked, you’re so great! Wonderful advices, good job, keep it up :D

Billy Jr

07/12/2016 at 6:13 am

i used to be able to see pokestops and gyms and pokemon when i first installed the game. the subsequent times i ran the game everything disappeared and the game is constantly searching for gps even though my location is turned on. is this a server problem? the game is not available in singapore yet.

william

Zitadoeza

07/12/2016 at 9:07 am

Accidentally posted this at the wrong article: I just started a new game and threw all my pokeballs at the very first Scyther I encountered. The circle was green and reached the middle point several times. I still have no scyther at this point and have yet to get to a poke stop for new pokeballs. As of yet I cannot find the reason why I had to throw 50 balls at an supposedly easy to catch pokemon. I hate this game :(

Nirantali Zorvax

07/12/2016 at 7:03 pm

App is currently unuseable on Samsung Galaxy Tab S because it doesn’t auto-rotate-flip the Screen and if one turns the Tablet to actually being able to use the App, the Cam is located on the right Side and so the Orientation is wrong and the Eyes are not recognized and the Screen turns off… I managed to catch two Pokemons holding the Tablet sideways, but it was pain in the ass… I also get the GPS not found Error, but the Tablet has everything, so it’s an App Error… Well, i will delete it if not fixed asap…

aks

RaYnE12281

07/12/2016 at 11:36 pm

When I tried to play , at first I clicked google account. Then the game crashes. ” Unfortunately, pokemon go has stopped working” .. I tried some things from looking inside google results. Finally it worked.. But later on the loading screen , a message comes saying “Remember to be alert at all times. Stay aware of your surroundings”… When I clicked ok. It continues to load and then minimizes instead of closing. Is this also considered as crashing ? Anyway, when i maximize the game, it starts from the beginning again.. I just can’t get past the loading screen… It became a loop for me..

I am using Anroid 4.4.2 Qphone Q5.

Anyone facing any similar problem ? And any help to get past the loading screen ?

Kaitlyn Hailes

07/17/2016 at 7:23 pm

Did you find a way to get past the loading screen? I’m having that issue now! I just downloaded it today, and every time i click ok, it minimizes, i maximize the game and starts from the beginning again. i’ve been trying for hours!

The app is a big drain on battery life, Some players are reporting up to 10% power loss in 20 minutes on some phones, while others are reporting a more conservative 10% to 20% per hour. If you are getting frustrated by your smartphone dying while playing Pokémon Go, then read on to find out how you can save the battery life of your phone while hunting for Pokémon.

Andddd

I live in Sweden but is this common to everyone with iphone iOS? Can i reinstall to fix it or what to do? I have found pokémons but not down i the right corner.

“Pokémon GO Problems: No Pokémon Near You

If you have managed to get Pokémon GO installed, chances are that you see PokeStops, Gyms and creatures all around you on your map. Some users report that this isn’t the case though.

When this happens, there’s noting to do but email Niantic highlighting how few creatures are showing up in your region. Their locations are generated by the game itself.

Users that have installed the game in a region where it’s not yet supported also report getting this issue. In that case, the best thing to do is to wait to play the game until it’s ready for launch in your territory.”

Ayy hehe

07/13/2016 at 10:23 pm

I need to know if any one else has this problem. I was playng the game and i wanted to use my insence so i usded and it went to the corner of the screen but there was no timer and it went out of my items . This happens every time with lucky eggs too. I use samsung galaxy J7 2016 version. I also cant use my ar mode and i have every thing i need for it.

kuljinder singh

Mikerosoft1

07/14/2016 at 12:13 am

For people who has problems with the AR setings and screenfreeze when catching a pokemon. I have a solution! For some reason the bluestack app crashes when turning AR off because bluestack can’t turn of the camera because there ar no drivers to support webcams to even turn them on. So, in settings of bluestack search for app’s and search for the list with all the active app’s running. When you find ‘camera’ you can erase it or stop the application (I did both). After that, restart bluestack. Start ‘fakeGPS’ after this run ‘Pokemon go’. When facing a pokemon to catch you can turn off AR without any freezes and it worked for me! Also a tip to avoid softban. If you move your gps location, do it with small distances. Sorry for my bad english and grammar!

Hey ! I have some issues on stating the game and creating a character also have the gps not found error but resolves when i relog, my problem is when i create my character its all good and it askes me if im set then when i agree another window pops up and it askes me onboard_avatar_already_set and that is where my problem lies, after i klick okay the program shutsdown and gives me a nother error saying unfortunatel , pokemon go has stopped how can i resolve these problems? Thank you

Kendra

My problem is that when i turn on the pokèmon go it perfectly works when i have internet, same whith when i go outside and don’t have internet but when i go near the pokestop it requires internet to collect stuff same whith pokèmons please help android ZTE Q blade lux 4.4.4

AboutReadyToQuit

07/15/2016 at 3:18 am

My game was working just fine the first few days. But now I try to get on, and it says it can’t find my location. I have my GPS on and everything. And it shows where I am. But it won’t let me see anything. I just stand there. I have a Galaxy Grand Prime. And I can’t do the AR pictures. I have quite a few problems. The game is great and all. But the problems..

PokemonGoFella

Tetratox

07/15/2016 at 9:18 am

I have no pokestops un the area I live in, I litterly have to travel more than 7 miles for the nearest pokéstop , and it’s not like I live in the Woods or something ,we got many known places and none of them is marked :/ will there be some kind of update about this issue ?

Anand agarwal

07/15/2016 at 11:56 am

Same here I can’t see any thing on my map only empty roads I caught 20 Pokemon but have not seen any pokeshop yet. I m from kota rajasthan india. Help me please anyone from Kota reading this and know where pokeshop is.. Plz reply

PokemonWon'tGo

07/16/2016 at 2:48 am

The Gyarados loading screen goes up to about 3/4 of it’s full length when I get the “be carefull of your surroundings” pop up. I press ok and the screen goes green before the game shutting down. Anyone else has experienced this and found a fix?

Kaitlyn Hailes

Emily

07/17/2016 at 6:50 am

My game does this thing where i have a pokemon next to me, but its not in the nearby list. I have a Huawei P8. I have turned my game off and on again, I have done the same with my phone, and I have got the new update. Does anyone know how to fix this?

Lilia

07/17/2016 at 7:46 am

The problem I have with it is that everytime I try to createn An account , get as far as email’ when I put in my email and press continue it just comes up and says this field cannot be blank when I have actually put in my email. I know that the hacking and server problem has been fixed but why won’t it let me create an account? Please fix I would be so greatfull that I can actually start to play PokemonGORGEOUS.

Midnight

07/19/2016 at 2:23 pm

My problem is that when I start the game, I go through the intro and customize my character, but after finishing that the game doesn’t take me to a new page. It just freezes on the character, and I haven’t been able to actually play the game because of this. When I close the app and reopen it, it says “failed to log in” and either lets me retry or tray a different account, and I always have to do the latter because “retry” never works. After that, the process repeats and I can never get past the character customization.

Chris Rousseau

mohammadreza

07/20/2016 at 9:43 am

pls help me my problem is this: i go to the game =map there are 3 icons under the screen so i dont have this 3 icons so i cant press the cammera or i cant see my lvl just on top there is an icon=catch pokemon but its nothing helpppppppppppppppppppppppppppppppppppppppppp :(

Kawaii

07/20/2016 at 9:44 am

There’s pokestops near me, but when I go to them it’s simply white. I’ve tried waiting (literally waited for 5-10 mins once) but nothing changes. It’s not the wifi or anything because it signed me into some random “Free Local” wifi thing. Can anyone help?

Similar problem – using a Samsung 4 tablet. Walk to my pokestop, means I leave home wifi, connect to open-source wifi just fine, but all the pokestop does is spin, I can’t actually click on anything and there’s a spinning pokeball suggesting it’s loading. Any fixes?

Vibeke

Nick

07/20/2016 at 6:16 pm

So yesterday I captured a gym and put my 1045 Vaporeon named Rainer in the gym. I went back to check it today and it was taken over by yellow team (I am blue team). The problem? The servers think my most powerful Pokémon is still in a gym, so I can’t use it. The ONLY upside to this is that I can capture multiple other gyms and still get the defenders bonus, even for my “phantom defender” as I am going to name this glitch. What should I do? Would somebody taking down the gym again fix this glitch? Has anyone else experieced this actually useful glitch?

Hari Gandewar

07/20/2016 at 9:56 pm

I have downloaded the pokemon go apk but at the time of installation its says parsing package error why it is happening my mobile is samssung a7 with latest 6.0 marshmellow and 2 gb ram plz give me solution

Chris

07/21/2016 at 12:41 am

Please Help- Game won’t refresh and is unplayable

Game won’t refresh and is unplayable- so if access a Pokestop it’ll stay purple forever and will never turn blue again. If I’m at a lure and turn the game on, I can catch the Pokemon that initially spawn when the game initially loads but no Pokemon spawn afterwards even though the lure is active.

I’ve researched a lot and tried everything I could think of to fix it but nothing has fixed it.

Things I’ve done to try to fix: Updated google maps and updated google play store, then uninstalled Pokemon then installed it again two hours ago, Disabled Allow Mock Locations in Developer Options, Turn GPS to High Accuracy, Give Pokemon Go all permissions, Downloaded GPS augmentation apps like GPS Essentials, Power off phone then power back on

Lilith

07/22/2016 at 5:52 am

WORKED IPOD AND ANDROID*You can also hold on/off button and reboot in safe mode after you turned off all permissions. Then you go in app, go give it all permissions and finally you just reboot the regular way. It solved a screen overlay and GPS not found on android and GPS not found on iPod.

Kumar

Walt w

07/22/2016 at 2:41 pm

yeah Pokémon go was a pretty crap launch. they needed more time to work the bugs out. for every two million people who can somehow manage to play this game, there’s about 10 mil who can’t. when you put a big name like Pokémon on the ticket, you need top development. I think they’ll learn from this train wreck, ha ha ha

Kobe NotBryant

07/23/2016 at 10:39 pm

My problem is when I have to restart pokemon go a few times after leaving my house it gets stuck on the screen where it tells you to watch out for stuff as won’t load until I go home or to a friends and use there Internet. Anyone got a fix? Ps I use a Samsung galaxy s5 neo and got it before it came out in my country just FYI.

Bristow87

07/25/2016 at 2:24 am

Hi I reached level 6 and in the mean time I caught so many Pokemon’s which I found nearby locations. I also joined a gym. That’s it I don’t find any Pokemon’s nearby and also no pokestops. Its all blank just the map location showing up. Don’t know what to do next. Please help. Feeling irritated waiting to play.

Kimberley Flood

07/25/2016 at 11:40 pm

My problem is ever since I downloaded the app I keep getting this message that pops up on my screen at any time saying “currently unable to download please try again later” it’s defiantly the app causing this coz I deleted it and the message stopped but as soon as I downloaded it again it started popping up again. Can anyone help me here? Has antone else had a similar problem?

ash

ZS0827

PokeGoIssues

07/26/2016 at 10:47 pm

My problem is that the GPS tracker keeps stopping despite having a strong internet connection and a solid and accurate GPS location. It happens most when i try to move and access menus at the same time, if i want to look at a menu, catch pokemon, look at my eggs, anything of the like, i have to stop otherwise my GPS location will stop updating on pokemon go.

Hollie

07/27/2016 at 12:50 pm

My name is hollie and i am having issue when i stop at a poke stop and i spin the icon of the church in it i expect to get items like more poke balls etc.,but it just spins i stopped at 4 different ones and i got nothing but my daughter got her items. I even turned off the phn the game and waited but still it just spinned i got no items at all. Help me plzzzz solve this issue.

gustav

07/28/2016 at 11:39 am

I have a iphone 5s and my problem is that it start at my wifi at home but when i’m going outside like 100 meters everything doesn’t work. Like the map is wierd and i can’t start it if i’ll shut it down. any help?

My sister just told me about this easiest method of freelancing. I’ve just tried it and now I am getting paid 20,000usd monthly without spending too much time.You can also do this. 1122 Go to the web○—————->http://incomenews11.cf

Kumosaurus

Eli

07/31/2016 at 2:05 pm

When i launch my game a page opens and asks for my google account infos. When i give all of then the page leads to useless infos about cookies and such. If i try to close it, it immediatly reopens and asks again for my google account. This means that i’m unable to enter the game and play. Is anybody having the same issue? (btw this happened just when i did the last update of the game)

Toby Parkes

Devin ellis

I have a new one. I am playing on android. Yesterday the game would not load and I signed out. I was unable to sign back in using my original gmail account. However, when I used an alternate gmail account the game worked just fine. Why can I suddendly not access my original game?

zen callet

ADRIAN

08/10/2016 at 5:28 pm

Hi! My problem is I dont see pokestops, gyms & pokemons whenever I’m using mobile data (LTE) but I can see them when I’m connected to a wifi spot.. previously, it works fine. Now I cant play anymore outside since my wifi is only limited at home..

Pheth

08/11/2016 at 6:11 am

I have a problem. Pokestop, gym and pokemons disappear when using mobile data but when I use wifi it appears. Also I tried to turn on my wifi while using mobile data. It works but after I close the applicationall pokestops gym and pokemon disappeared again.

Mimi

08/12/2016 at 1:01 pm

My problem is that (I think since the new update) I can’t get in, like it lets me log in but then the bar doesn’t load and I get the message that I can’t get in and I have the option to retry, I tried so many times…

Nl

Sarah Oestervig

08/18/2016 at 4:33 am

well my problem is i can see gyms and pokestops just fine and some pokemon but they keep being unable to be tapped pokestops flipped and the pokemons disappear it takes from 2 to 5 min for them to show and they can be gone again in under 3 minutes

Pravesh Bansod

i got trick from http://pokemongo-cheat.online and still works even update . Buying many lure from free poke coins and guees what .?? lure party everyday . lol Grab up yoo, before patch and stopped by niantic

Derick

Beth

08/26/2016 at 9:50 am

Every time I go to catch any kind of pokemon they whizz across the screen so fast over and over (which they never did before). It has to be an error in the game but I have no idea how to fix it. I have a samsung galaxy note 3. Anyone else had this problem or know how to fix it?

Seth

09/19/2016 at 7:26 pm

I don’t know if you guys are still worried about it, but all you need to do (because that 2gb ram is a lie, my nephew uses a Moto E) is open your Google Play Store, click the drop down menu in the corner, scroll down and find the option labeled “Build Number”, click that, and it will say whether your Play Store is up to date or not, because at first i couldn’t download it for my nephew because the Play Store wasn’t up to date.

Kelly

Lee Jones

10/07/2016 at 11:08 pm

I created an account so that my two daughters could have their own account. After initially activating there accounts, one of my daughters accounts would not let her tap on a Pokemon or throw pokey balls. Can someone help me please?

Damayor42

02/17/2017 at 9:01 am

Can’t catch pokemon on pokemon go for about 2 weeks now. Everything else works. As soon as I tap on a pokemon, it does a force stop. Make you start all over. Cleared cache, uninstalled and in stalled. Have it to latest version with recent update. Still nothing. My son is upset. Anyone have an idea how to fix? Have an LG G5 (android)

Ann

02/17/2017 at 6:11 pm

I started having that problem this week. I can get stops, evolve and everything else but soon as I tap a pokemon to catch the screen freezes and says “unfortunately, pokemon go has stopped” and shuts down. I’ve been playing the game for since last July and never had this problem before. With the new releases this is a horrible time to happen. Would love to know if anyone has solved this.