XO Four Stealth - Headset Audio Controller Buttons and Features

This article describes the buttons and functions of the Ear Force Headset Audio Controller(HAC). The XO Four Stealth includes the Ear Force Headset Audio Controller. It's also available for purchase on our website: Headset Audio Controller. Below the diagram are common game audio and chat questions/issues that people may have with the Headset Audio Controller.

Frequently Asked Questions:

Q. How do I make Game Audio louder than Chat Audio, or Chat Audio louder than Game Audio?

A. First, set the overall volume level you prefer by pressing the Volume button accordingly: Top part of the button = Raise Volume, Lower part of the button = Lower Volume. Then, press the left button in the direction depending on whether you want to make Game Audio louder than Chat, or vice-versa. Pressing the upper part of the button (near GAME) will make Game Audio louder than Chat Audio. Pressing the lower part of the button (near CHAT) will make Chat Audio louder than Game Audio.

Q. I can hear people in chat but I can't hear the game. What's wrong?

A. Make sure the Game Balance isn't turned all the way down; press the upper part of the left button (near GAME) to increase Game audio. Trying to raise the game audio using the volume button will not have any effect if the Game Balance is turned all the way down.

If there is no change, try power cycling the console and Headset Audio Controller (HAC). To do this, disconnect HAC from the Xbox One Controller, then power the Xbox One off completely. Wait 60 seconds, then power the Xbox One back on. Once the Xbox One has completed start-up, plug the adapter back into the Xbox One Controller.

Q. I can hear game audio but cannot hear chat. How do I fix this?

A. First, make sure the Chat Balance is turned up on the adapter. To do this, press the lower part of the left button (near CHAT) to increase the chat audio. Trying to raise the chat audio using the volume button will not have any effect if the Chat Balance is turned down.

If you are still unable to hear chat, check the privacy settings for your account. Go toSettings > Privacy and Online Safety > (Child, Teen, Adult, Custom) and select 'Communicate with voice and text.' Select 'everybody' if you are not in a chat with a friend.

If there is no change, try power cycling the console and Headset Audio Controller (HAC). To do this, disconnect HAC from the Xbox One Controller, then power the Xbox One off completely. Wait 60 seconds, then power the Xbox One back on. Once the Xbox One has completed start-up, plug the adapter back into the Xbox One Controller.

Q. When I try to change the volume by pressing the VOLUME button on the right, both the Game and Chat volume go up and down. Is this normal?

A. Yes, the right volume control is designed to raise and lower the overall volume for the headset. To make Game Audio louder than Chat Audio and vice versa, press the left button in the direction that you would prefer to make louder (GAME or CHAT).

Q. How do I raise the Bass Boost on the Headset Audio Controller?

A. To change the Bass Boost Mode, press the button with the Turtle Beach palm tree icon. There are three settings: Off (LED not lit) , Low (LED Low), and High (LED High).

Q. How do I toggle the Mic Monitor?

A. To toggle the Mic Monitor, long press the Mic button. There are three settings: Off (One Tone), Low (Two Tones), and High (Three Tones).

Q. What is the difference between the Headset Audio Controller and the Xbox Stereo Headset Adapter?

The headset jack shouldn’t need to be in a specific position for you to hear Game/Chat audio. Does this issue persist when the headset is used with a smartphone to listen to music? You may want to contact our support team; they’ll be happy to assist you with this.

If you long-press the Mic Mute (middle-bottom) button, you should be able to toggle the Mic Monitor feature through three levels (Off/Low/High). If you toggle the Mic Monitor feature, can you hear yourself through the headset when you speak into the mic? If not, you’ll want to contact our support team.

Hear is a good question, literly just happened and im not too happy about it. my xofour turtle beaches were working fine , but i just bought a play and charge kit for the first time and as soon as i plugged it in my turtle beaches went off no audio whats so ever. only a loud humming noise when i press volume to max. even when i switch back to normal batteries it still wont work. ot only works through the audio jack port already on the controller. im just wanting to know if having a play and charge kit fried my adapter cause im not too happy about this , very poor sound quality when i have to take off the adapter and use it through the controller itself. because i also dont want to buy a new adapter and find out somehow my remote is the thing that got toast so ill be angry to have to buy a whole remote or turtle beach for that matter.