Printer Repair Questions? Ask IT Technicians for Answers ASAP

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Sudipto, Engineer

Category: Printers

Satisfied Customers: 5319

Experience: DIploma in Computer Hardware

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Won't come out...yhr cart rage, epson x-p 420, Mac, few

Customer Question

won't come out...yhr cart rageJA: What's the make/model number of your printer? How old is it?Customer: epson x-p 420JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?Customer: MacJA: How long has this been an issue? What happened right before this popped up?Customer: few days. It was not printing well but no alert about low inkJA: Anything else you want the printer expert to know before I connect you?Customer: no

If you want to replace the cartridges, when no replacement message is shown on the printer then, you have to follow the steps below. Let me know, if you need any further information, otherwise please remember to give a positive rating, as that is the only way I am compensated for my time and effort.

Press the home button if necessary, and select Setup. Select Maintenance, then select Ink Cartridge Replacement and press the OK button.

Lift up the scanner unit.

Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer.

Squeeze the tab on the cartridge and lift the cartridge straight up to remove it.