California Organized Investment Network (COIN) Is a Collaborative Effort Between the California Department of Insurance, the Insurance Industry, Community Affordable Housing and Economic Development Organizations, and Community Advocates.

The Investigation Division investigates suspected fraud committed by insurance agents, brokers, public adjusters, bail agents, insurance companies and other individuals and entities transacting the business of insurance who perpetrate fraud against consumers.

Healthcare reform continues as a priority for Insurance Commissioner

ACA field poll reveals majority of Californians trust state government for information on healthcare reform

SACRAMENTO, Calif.- In response to the California Wellness Foundation's field poll, released today, Insurance Commissioner Dave Jones pledged his continued support to implement the Affordable Care Act (ACA) in California.By a nearly two to one margin, Californian voters said they trust state government to implement the healthcare law.Additionally, the majority of voters support major provisions, including expanding Medi-Cal and the mandate that large employers provide coverage for full-time workers.

"The results of this poll show we have more work to do to educate consumers about Affordable Care Act benefits," said Commissioner Dave Jones."Californians are already benefitting from major healthcare reform provisions and understand that benefits-including no-cost preventative care, allowing dependents to stay on their parents' policy until they are 26, and no lifetime limits or caps-are a result of the ACA.As we move toward implementation of even more provisions in January 2014, such as expanded health benefits, no denial of coverage, premium subsidies and Medi-Cal expansion, it is essential that we do all we can to educate consumers about their options to purchase coverage."

The department's consumer services division reports an increase in calls from consumers with questions regarding the ACA, which is reflected in the poll where 24 percent of Californians report that they are not knowledgeable about the ACA.

Commissioner Jones believes the ACA is the right thing to do to provide coverage for millions of uninsured Californians and continues to work closely with the Obama and Brown administrations and Covered California to fully implement the ACA."I have been working to implement the ACA, since Congress passed the law; however, I do remain concerned that without the authority to reject excessive rate increases, we will continue to see rate increases for individuals and small businesses alike. We still need to add this missing piece to reform here in California."

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Media Notes:

Insurance regulators in 35 other states and the District of Columbia have rate regulation authority over health insurance. California does not.

The California Department of Insurance, established in 1868, is the largest consumer protection agency in California. Insurers collect $288 billion in premiums annually in California. In 2015 the California Department of Insurance received more than 155,000 calls from consumers and helped recover over $84 million in claims and premiums. Please visit the Department of Insurance web site at www.insurance.ca.gov. Non-media inquiries should be directed to the Consumer Hotline at 800.927.HELP or 213.897.8921. Telecommunications Devices for the Deaf (TDD), please dial 800.482.4833.