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Printer repair questions? Ask IT technicians for answers ASAP

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Meet the Experts:

Shefin

Printer and Office Equip. Specialist

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

My L355 printer 2 yrs old started printing pink when it should have been blue, so I checked the ink bottles and topped them up as I do nearly every week. Maybe this printer is too flimsy for the amount of printing this retiree does at home. I cleaned the nozzles using computer instructions several times, then cleaned the print head 4x as per the instructions on the Epson icon. Then I left it for over 6 hours. Then turned it back on and the on/off light was flashing as were the ink and paper lights. … read more

Hi, Colour printing is coming out stripy JA: What's the brand and model of your printer? Customer: epson WF-7620 Workforce JA: How long has this been going on with your WF-7620? Customer: a few weeks … read more

I have a epson stylus photo r2000 i am getting a general error message. The ink light and the one next to it to the left are blinking. I push the ink button and nothing happens. I unplugged the unit a… read more

I have an Epson WF-2760 When I print I am getting severe streaking at 0.5 inch intervals across the whole page I tried cleaning nozzles and just inserted fresh cartridges also turned the printer on an… read more

I have an epson R2000. Some of my cartridges must have clogged up during summer. I have replaced them, but still some colors won't print. I have tried to clean the inks, and have taken them all out an… read more

I am on an iMac, running Sierra os. I have an Epson Stylus Photo R2000. I cannot seem to turn off the gloss optimizer. I may not have installed the full software suite, year plus ago. Can you help. I … read more

Installed an Epson 635 on my iMac running Yosemite 10.10.5. Will not print from the Mac. I show a good WiFi connection on the Epson. Trying to uninstall the printer driver and then reinstall (from the… read more

I have an Epson Stylus Pro 3880. It has worked well for me. After a month of not using it, I printed again and realized I needed to clean the heads, nozzle, etc., which I did. When I printed again, th… read more

Hello. I recently purchased an Epson Stylus Photo R2000. I'm estimating I have printed no more than 30 prints with, mostly on Epson heavyweight matte paper (about half of them in B&W), some on Epson L… read more

i have an epson artisan 810 and an imac with snow leopard 10.6.3. the artisan's latest drivers are installed. when i try to do 2-sided printing there is an error message that says the auto duplexer is… read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.