Tag: Wolverhampton

Keith came along to a few of the Social Media Surgery sessions at Blakenhall Healthy Living Centre in Wolverhampton to receive some help with communications for 2 charities he supports. After receiving help from our surgeons he returned a 3rd time to offer support himself.

I first met Lorna Wills at the Low Hill Social Media Surgery in January. Recently I caught up with her again to see what had prompted her to come to a surgery in the first place and what she’s done with her new skills since then.

Lorna moved into the area 2 years ago and didn’t know that many people near where she lived, so she came along to the surgery wanting to learn how to use the internet to find out what things were going in her area. Things that she could get involved with. She had been attending her local neighbourhood watch meetings, but when the group tailed off she realised she wasn’t sure what she could get involved with next.

” I first found out about the surgeries only just in time to attend the last session in Low Hill but the people there were lovely and welcoming. I sat with someone and they showed me how to use twitter. They knew there were lots of people and groups using it locally and that I could use it to find out what was on going on in my area ….

…I’ve since joined the local Crimestoppers group as a voluntary member. I talked to Mac the organiser on twitter and went along to a meeting to find out more.

I’ve since traveled to Rugby for my induction and to the Crimestoppers conference in Warwickshire, which is where I met Chief Constable Andy Parker. Talking to Andy we discovered we had a mutual acquaintance, we got back in touch I’m now arranging to meet him too!

Those conversations on twitter have been a catalyst for all this. I have met some lovely people and improved my social life.

I was feeling dissatisfied in the area, it didn’t seem that friendly, I found it was hard to make new friends in a new place. I think I’d come to realise you have to stay somewhere couple of years to find your community but I just couldn’t meet people I could relate to before but now I have both at the surgery and people I’ve met by going online.

I used Twitter to find out about events locally, which I’ve attended and now I’m even helping to arrange our own event on Low Hill for local groups to a showcase their organisations. The surgeries played a big part in my taking part in all this, it has boasted my confidence, I’ve always been active but in my own and now I’ve met some lovely people to be active with.”

Yesterday a sad thing happened; 2 children went missing. It was presumed at the time that they’d gone of their own volition and they were later found well and safe, but none the less it was an awful thing to happen.

This all happened in Darlaston, 5 miles from my house, in Wednesfield and as such when the press release went out appealing for witnesses we posted it to the WV11 site and Facebook page. We were aware that while the children weren’t strictly from the WV11 area our readership expands beyond our borders, and friends,and friends of friends, would most definitely cross over into Darlaston and the surrounding areas.

We posted the photo from the appeal along with the copied the police release verbatim, all we added to the post was two words at the end “please share”

And share people did.

Within an hour 565 people had re-posted the news direct from our facebook page and less than 2 hours later that number had jumped to 1984!

It seems to me 2 things had happened to make the numbers jump like that – every parent that uses our site could empathise with the situation these parents were in, no one can imagine, or would want to imagine, what it feels like to find your child missing like that, and going on the old adage that “it takes a village to raise a child” everyone wanted to help raise awareness to bring these children home safely.

The other thing that happened was we were there, we were local and we we part of the community and we appealed to them directly with the “please share”!

Darlaston falls under Walsall Council but it is fairly close to the border with Wolverhampton. Both Councils picked up the police release and shared to their facebook pages, Walsall’s post was shared 20 times, Wolverhampton’s 136.

The local radio station, Free Radio also picked up on it and shared to their page too, Their story was shared 550 times.

Looking at those figures it seems clear that being community based and very local really had an impact on the way the community interacted with the appeal.

The important thing here of course is that the children were found and returned home safe and well, but as an observation it is interesting how much being part of a community can make a difference

After the session we spoke to Pav from the LINk to ask her why she’d come along – She said she’d attended to find out more about Social Media, how to use facebook and twitter and connect it to their website.

She left having set up her own twitter account and as you can see in the video she is REALLY excited to get back to work and tell her colleagues about it!