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The Occurrence Investigations department investigates railway occurrences.
The objectives of conducting these investigations are to determine the facts of the occurrences,
determine the immediate and root causes and make recommendations to prevent or reduce the risk of recurrence.
The department comprises of the following units, namely, Railway Security, Investigations, and Board of Inquiry.
Their key functions are as follows:

Investigations Unit that conducts investigations on occurrences.

Board of Inquiry (BOI) Unit that is responsible for coordinating and facilitating all BOIs.
These are independent investigations that are chaired by an independent lawyer and may comprise of industry experts.

Railway Security that collaborates with relevant organs of State such the South African Police Service (SAPS) and railway
police and with railway operators to ensure the security of staff, contractors, and rail users.

Security department investigates security related occurrences.

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