OTHER ANSWERS

Sorry to hear you're having problems with the cPanel password. Typically, you can easily change the password using the instructions from our Support Center, but it does require that you know your original password. The cPanel login also uses a different user name. So, if you're having problems with it, you need to re-visit how to find your cPanel user name. The quickest way to get this resolved is to simply contact our live technical support team available 24/7. You can contact them via phone/chat/email. As per the notes in your record, it does appear that you have contacted them already and resolved the issue.