NBAA is seeking a Front Office Coordinator to serve as the initial phone contact between NBAA’s staff and its members, as well as the public. Primary responsibilities include answering and routing calls to staff, offering assistance to callers, greeting and assisting all visitors to NBAA’s office, and acting as liaison to external vendors.

NBAA is a nonprofit trade association serving a dynamic and growing industry. From our headquarters in downtown Washington, DC, staff members deliver top-notch customer service to our members across the world. NBAA offers generous benefits and a collegial work environment in the heart of the nation’s capital.

NBAA seeks candidates with outstanding customer service instincts, effective oral and written communication skills, and demonstrated problem-solving ability. Candidates must have a High School Diploma or equivalent, at least two years’ experience as a receptionist and familiarity with attendant console software.

Founded in 1947 and based in Washington, DC, the National Business Aviation Association (NBAA) is the leading organization for companies that rely on general aviation aircraft to help make their businesses more efficient, productive and successful. The Association represents more than 11,000 Member Companies of all sizes and located across the country. NBAA provides more than 100 products and services to the business aviation community, including the NBAA Business Aviation Convention & Exhibition, the world's largest civil aviation trade show.