"As above, the NHS at it's very best- excellent!"

My husband underwent surgery today with the urology team. From the minute we arrived to the time he was admitted to the ward, we have found each staff member we encountered to be very pleasant, considerate and professional. We are both very pleased and impressed with the standard of care and the attitude of each member of staff at whatever level they work. I was treated for breast cancer in this hospital 6 years and found each aspect of my treatment to be outstanding. The NHS at it's very best, although I feel a lot less bureaucracy would benefit patients and staff.

Responses

Thank you for providing feedback on your husband's recent admission to the Urology Ward at Darlington Memorial Hospital.

I am very pleased to hear that he had a positive experience and that you are both happy with the care he received. I am also pleased to note that you were happy with the treatment you received six yeaars ago.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and both your kind comments and suggestions re bureaucracy will be shared with the relevant staff.