5.2 It is important to understand which category your Item falls under as different terms will apply. We will send you a Pack & Send Guide when we confirm your order and this will confirm whether each of your items are classed as Tech, Media or LEGO®.

5.3 When you sell an Item to us through our Website, the order process will work as follows:

a) you will be asked to select the type of Tech or Media that you wish to sell (e.g. CD, DVD, iPhone);

b) for Media Items you will then be asked to enter a barcode (or scan the barcode using our Mobile Application);

c) for Tech Items you will be asked to enter the make and model of your item;

d) for Tech items you will then be asked to select the condition of your Item and for some items, specify whether the device is unlocked or locked to a network;

e) if you're selling LEGO®, you'll be asked to provide the weight of your LEGO® to the nearest 0.5kg.

f) at this stage you will be provided with a valuation for your Item (a “Valuation”);

g) you can add a number of Items to each order (subject to the restrictions set out in these Terms and Conditions);

h) once you are happy with your selection and the Valuation provided you will then click on ‘Confirm your Order’;

i) you will then be presented with two options, either to ‘Accept T&Cs’ or ‘Reject T&Cs’. It is important that you have read and understood these Terms and Conditions before you click ‘Accept T&Cs’;

j) you will then be asked to register your account or sign-in if you are registered already;

k) you will then be asked how you want to be paid, either by bank transfer, PayPal, donation to charity or by cheque;

l) we will then ask you to select your send option and provide any associated details (such as a collection date and address for the FREE Courier Service);

m) finally, you will click ‘Confirm Your Order’ to confirm and place your order; and

n) we will follow this up with a confirmation email enclosing your Pack & Send Guide. You will need to be able to print off the label(s) contained in your Pack & Send Guide to attach to your Package to send your Items to us.