4. All products and accessories have been tested by 3times before shipment.

5. All products have one-year warranty.

6. We have own the best after-sale service. If have any problems, our team will do our best to solve it.

FAQ

Q: Why choose me? A: Lianyungang Kaiyuan Technology Co., Ltd. is established in 2010, engaged in various photovoltaic modules which are widely used in the fields of navigation, aviation, microwave repeater stations, advertising boards, build lighting systems for remote districts & parks and garden decoration. Solar panels or small PV modules are also widely used in the products of solar mobile chargers, solar garden lights, solar telephone booths, solar fans and solar toys. We aim to meet all our customers' characteristic expectations with advanced technology and excellent service and lead the market of solar photovoltaic products and solar water heaters by following our management idea of "human resources are the root of an enterprise".

Q: What about the delivery?

A: We can offer the door to door services by air; just depend on your actual request. Such as DHL, UPS, TNT, FEDEX by air.

Q: Do you have any timely technology supports?

A: We have a professional technology supporting team for your timely services. We prepare the technical documents for you; also you can contact us by telephone, website, online chat (Skype, what Sapp, face book).

Q: What’s the payment method?

A: T/T or WESTERN UNION.

Q: If the productions are broken during the shipment, will you support us?

A: Generally our customer will purchase the insurance before shipment; avoid any money lost from rough transportation. We will help you to solve the claims with the insurance companies to collect your money back in time.

Q: Are you factory? Can you manufacture the device as I wish?

A: We are factory with our own R&D team. OEM & ODM are available. We can manufacture devices follow your requirements as long as you have bulk orders.

Q: Can I be a distributor or agency with your brand Solar China?

A: Of course, you can. We can provide the more discounts and top quality to our agency.

Q: What are the benefits of being your distributor?

A: -Special discount.

-Marketing protection.

-Priority of launching new design.

-Point to point technical supports and after-sale service.

Q: How can I become a distributor?

A: Please contact us directly for further details by sending us an inquiry.

Q: Can I ask you to print our company logo on the solar series productions?

A: Of course, as long as your order quantity each month is enough large, then we are willing to product the machines with your logo as the manufacture for our cooperation proposal.

Q: Can I buy the accessory parts of the production bought from you?

A: Of course, it is the part of the after-sale service. As long as you can provide the model you bought from us and the needing accessory, then we can advice you the needing changeable parts and installing technical skill.

Q: Can I buy the production with the whole or the internal parts to re-assemble the productions parts after receiving them with our own logo?

A: Of course, you can. For the long term cooperation, we would like to keep our cooperation relationship with this way as long as you can invest or buy the technology patents. We can offer you the installation draw and technical support of whatever you need.

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