WORKFORCE SURVEYS

Attract and retain the patients you aspire to serve by offering the care network, access, and experience they need. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to health care operations.

Improve quality and outcomes and lower costs by eliminating unwarranted deviation from the best standard of care. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to data and analytics.

Sustain the financial stability to serve your community by making sure you’re paid efficiently for services rendered. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to revenue cycle management.

What do consumers want from health care?

Top findings from our three consumer choice surveys

Download this infographic to see top results from three of our consumer choice surveys.

You know you need to exceed consumers’ expectations—both to attract
patients and to keep them loyal. But what exactly do consumers want?
And what should you prioritize first?

We surveyed thousands of consumers across the United States to better
understand those expectations and learn what drives their health care
decisions. Here, we’ve compiled the top findings from our three consumer
choice surveys to help you attract patients for on-demand services,
retain patients in primary care, and win self-referrals in specialty care.