Now staff can’t imagine life without Laserfiche. “Just today, I had a call about a project in 1990,” says Thomas. “I was able to go into Laserfiche and find the engineer’s report for that project and use Laserfiche to e-mail the file directly to that person in 5 minutes.

“I can’t imagine how many hours would have gone into trying to find that same record if it were stored in files and boxes somewhere,” he adds.