I just made a reservation earlier for December ** **** to Jan. * **** for * adults * ch...

GetHuman-eyusay's customer service issue with Agoda from August 2018

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The issue in GetHuman-eyusay's own words

I just made a reservation earlier for December ** **** to Jan. * **** for * adults * child ( * yuears ) with Panorana *DEluxe room for La Carmela de Boracay . Boolong reference is *********. It says tat " Book now pay later" . *I was con fused that it suddenly showed paid. and when I checked my booking it only showed * adults. so I trioed to make changes but it wont , so I decided to cancell my booking for me to make a new booking and just fioudn out thatI was charged of **,***.** on my bank account whioch I need for my dialysis on MOnday August **, ****. **I would like to request for a refunbd immediately since I have co means to have this amount for my dialysis.**I could send you my medical records and " person with disabilty " identification car.d*and I will make a new booking since I want to spend my new years eve with my family since Im not sure until when I will be, meaning Im on stage * chornic kidney disease.**Hoping for your kind undestanding on my request and confusions.**PLEASE HELP ME.**THANKL YOU**MA. ELENA ABELARDE *LAST * DIGITS CARD ****

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