Not a Happy Cruiser this time around

Hummm.....When I complained about my wife's mattress, it wasn't resolved within the 14 days. Wine list was poor and over priced in my opinion. Too much pushing goods in my opinion and not enough shows, comedy acts, magicians, etc for the 14 nights. Very long waiting times for food to arrive at dinner time. Some tables complained that their food had arrived just plainly warm. Better soundproofing for forward cabins over Palace theater...had to wait noisy bands to finish their shows to be able to sleep. Our Cabin was 6525 so you know what I am talking about. Other cruise lines offer complimentary transportation to and from with NO CHARGE to bus/train stations. Us elderly don't have the mobility like the young ones. Windjammer café closed too early at night....9PM. No midnight buffet anymore....why? Too much greed being placed on pictures....charge less, and more will buy...since it's all digital now.

Category Ratings

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Food and Dining

Food took too long to be served, sometimes just warm. Wine list was poor with an expensive taste

Service and Staff

Entertainment

Too few shows, no comedians on this cruise.

Onboard Activities

Very few, and a lot of pushing goods and services regarding the spa.

Destinations and Excursions

Ship Quality

Bathroom was not cleaned everyday...just towels were changed....neither carpet was vacuumed everyday as well. Room 6525 over palace theater...so the noise below was quite annoying.

Embarkation and Disembarkation

Cabin / Stateroom

Room 6525 over palace theater...so the noise below was quite annoying. Décor alright. Speaker for captain's announcement inoperative. 13th and 14th day, bathroom vanity lighting also inoperative. Beds uneven when put together for couples wanting to sleep together. Complained about it but no remedy was taken.

Tip

I hope they fix this before our cruise, dec 24. Although we wanted to book the shuttle from the airport to the ship and were told it was $30 each way, as there are 10 of us it would cost $600, not worth it, that's nearly another cruise fare! We shall be getting the train, not happy RC.

Hi Sue, We used National Express Bus line from London Gatwick airport to South Hampton and we paid just pennies shy from 25.00 US Dollars each way per person. From the bus station in south Hampton we took a taxi for 6.50 pounds for the two of us, but for them it wouldn't matter if the taxi had one passenger or 10, same price. As for the cruise tours....think very carefully and plan ahead. Rome coliseum is wonderful and requires around 4 hrs to visit inside. Basilica also requires around 2 hrs waiting time (under the sun) to just get in. At Pisa the walk is around 20-25 mins from the train station to the tower. Malaga was easy to get around on foot. Nice views from the fort. Marseille was not what we expected at all....hoped the French would already have forgotten about WW2 and moved on....people were reluctant to help and were not too friendly at all....opposite from Spain, Italy, and Lisbon. Monaco was alright as we took the train to it, and was ok....not great.....but ok....as the French weren't too friendly either....sad. Lisbon for us was a Blast.....we ate delicious pastries including Pastel of Belem, which are worldly famous....suggest getting a table inside for service, as the TO-GO lines may be very long. Try their cod fish bolinhos....ok...ok....try them all....their coxinhas are to die for as well....The ride on the 28 Eletrico (like SF cable cars) is a lot of fun and entertaining....well worth it. Hope this helps.........ahh.....almost forgot....do NOT choose the free ride ( complimentary by the city of Marseille) to the station. The wait can be excruciating and I didn't even mention the super long walk under the sun to where they pick you up....we ended up getting a taxi to downtown Marseille by splitting with some other passengers who also thought that we were all saving a buck...we paid the taxi driver 10 euros for the two of us. Yep....PLAN ahead.....a lot.... ;)

Review Stats

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