System Requirements

Please make sure that your computer meets all of the requirements detailed below.

Note that you may need administrative access to be able to install applications or make other changes to your computer. If the computer you are using is not your own personal property, you may need to contact your organization's IT department to make such updates.

Players and Plug-ins

You may receive a message that some Mastering assignment content cannot be displayed because it requires a browser player or plug-in. Click the player or plug-in name below to download the latest version. If the browser you’re using no longer supports such players or plug-ins (like recent versions of Chrome or Firefox), please use another supported browser for this content.

These players and plug-ins may have their own system requirements, which can be found on their websites. In some cases, you may need to register for the player or plug-in, and you may need to restart your computer when you finish the download and installation.

Mobile Devices

Mobile Browser Requirements

After you sign in to your Mastering course on a computer at least once, you have the option to use a smartphone or tablet to work on Mastering assignments, Learning Catalytics sessions, and Dynamic Study Modules. (Educators, a student account is needed to work in Mastering standard’s Mobile view.) Note that you may need to return to your computer to complete some assignments or assignment items. Supported browsers are listed above. The Kindle is not supported.

Mobile Apps

The following optional, free mobile apps are available for your convenience.

App to work on Dynamic Study Modules on smartphones and iPod touch This app optimizes your Dynamic Study Modules experience on a mobile device. If your Mastering course has the Dynamic Study Modules link on its Course Home page and you have clicked this link at least once on your computer to open a module, you can use the Dynamic Study Modules app on your iOS or Android smartphone. (This app is not supported on tablets or for MasteringPlus users.)Tablet users: You can work on any available Dynamic Study Modules after you sign in to your course.

Other Requirements

Requirements for Editing and Creating Content (for Educators only)

The Simple Editor and the Advanced Editor (also known as the Authoring Tool) enable you to produce custom assignable items.

Important information about working with Internet Explorer 9: Regardless of your operating system, you should use Internet Explorer 9 to work with the Advanced Editor. (Internet 10 Desktop is not yet fully supported for authoring.) When downloading Internet Explorer 9, be sure to choose the 32-bit version (rather than the 64-bit version). After you have opened the Advanced Editor in 32-bit mode, it will automatically open in this mode every time after that.