The customer service at this branch is lacking. Other Chase bank branches are much better. This branch has gone thru massive changes over the past 5 years. They have gone from mediocre to rock bottom. They need to fire everyone and get a crew that (1) knows what they're doing (2) cares about their customers.

the bank guy behind sitting in the cubicle was useless. Told me he could not help me because he was not licensed and no one on a Saturday could help me. Gave me 800 392 5749 and I got a wonderful woman who walked me through transferring money from checking to investment. I believe his name was Allan at the King and Allan road bank on January 6. He needs training.