Top 5 Plans

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans

(4.58 out of 5)

based on 28,131 ratings and reviews.

98% of customers would recommend these plans to a friend or a relative.

Many people disregard the need for travel insurance, but you never know if or when you will need it. In fact, I thought that I might need to use my coverage after suffering a burn in Botswana. I was happy to see that the out of country contact information was very clear on the paperwork, but even happier that I didn't need to use the plan!

My reservations about GlobalAlert! are not about the actual coverage. Rather, I had issues with TripMate, the company which processes claims for Global Alert and a number of other insurers. They took an excessively long time to process my claim. I initiated the claim on 10/29/14 and was told that they would have it resolved in 15 business days. I supplied them will all requested information in a very timely fashion, as I wanted to be made whole for financial losses I had incurred. I had to call repeatedly and basically become a nuisance to make anything happen. I was told over and over again that my claim was in "expedited" status, meant to make me think that they were trying to push it through rapidly. I was finally notified on 1/8/15 that my claim was settled. This was a day after I threatened to complain to Global Alert. The foot-dragging and excuse-making on the part of TripMate was epic. This should not have been difficult or lengthy. The final information they claim they needed from the airline could have been obtained on 10/30 with a simple phone call or email. In the end, and this reflects positively on Global Alert and the coverage, I was fully compensated for my loss.

Thank you for your feedback on the policy. We are please learn that your claim was covered, and were satisfied with Global Alert's coverage. We are sorry to learn that your claim took several months to pay. In the future, please contact InsureMyTrip and request a customer advocate. Our customer advocates assist customers with the claims process by contacting the insurance companies to help resolve claims issues.

Hard to evaluate since fortunately, we did not need to submit a claim. We selected this plan because it best met our needs. I think the expense may be somewhat influenced by our ages - nothing we can do about this.

Rates were much less than the tour company's rates. I didn't have to use the insurance but felt confident that all was covered. (I have made a claim in the past and it was quickly resolved to my satisfaction.)

Can't really comment on how good the plan was except in writing since fortunately we didn't have occasion to make a claim. We went with it because it seem relatively reasonable for what it was covering but I don't know whether it would have been difficult to get actual payment if we had needed it or not. Glad we didn't have to find out!