Meet the Team

With over 15 years experience in the learning and organizational development industry and a masters degree in the field, she enjoys inspiring and equipping individuals and teams to take action and focus on results.

Specializing in leadership, team strengthening, and individual performance, Molly enjoys coaching and consulting employees in how to best apply learning, shift through challenges, and set and achieve goals.

Olivia is a two-time UNCW alumna with over 7 years of professional experience in higher education. She values openness and authenticity, and tries to incorporate these into her work, both as a facilitator and communication specialist.

Olivia's thirst for knowledge and dedication to improving employees' UNCW experience and departmental processes makes her a perfect fit for our team and you.

Michel is a UNCW alumna working towards her M.Ed. at the Watson College of Education. She is a Wilmington native and enjoys planning recognition events, connecting our staff with community service opportunities, and scheduling learning & talent development programs.

Michel also oversees the Full Cycle Performance program to help you more easily navigate the annual appraisal process.

Melissa moved to New Hanover County with her family in 2004 and worked at a local elementary school before coming to work at UNCW in January of 2013. After serving as an administrative assistant for the Cameron School of Business, Melissa joined the Onboarding Center in April of 2015.

Melissa is passionate about building relationships, helping others find their potential, and being a part of new employees' journey at UNCW.

Our Value to You:

We believe that Every Person Drives Results (EPDR). It is our mission to engage, develop, and retain UNCW employees through our onboarding, leadership, learning, coaching/consulting, recognition, engagement, and community service programs, services, and resources.

When you choose to learn more, you soar higher. Let us help you achieve excellence and perform at your highest potential.

In October of 2018, three HR functional areas merged—learning and talent development, performance management, and onboarding. As a result, we hope that you experience a comprehensive and elevated level of service that exceeds your individual and organizational needs.

We Invite You...

... to be inspired, learn more, grow skills, and lead.

Do you lead teams? Are you a new or seasoned employee of UNCW? Do you provide training to our employees? Regardless of your role or years of service, we are committed to serving your learning and talent development needs.

Do you have your own ideas? We want to know. Contact any member of our team that you feel might fit your request. Not sure? Email shackelfordm@uncw.edu.

We Believe...

"Knowledge is power. Change is inevitable. It's exciting to learn how to take on change head-on and grab it as an opportunity rather than a stumbling block. We should all Dare to Learn."