NBC Connecticut Troubleshooters reached out to Xerox, the company the New York State Thruway said processed Ruhm's ticket to find out more about how these mistakes happen but, they declined to comment.

However, a spokesperson for the New York State Thruway said just this year, 3,600 license plates were misread. That’s a very small percentage of the cars going through, but still frustrating for anyone wrongly getting a ticket.

If a driver doesn't have an EZ Pass transponder, they can expect a ticket in the mail from their "Pay By Plate" program.

A spokesperson for the Mass DOT said a company called Transcore will process their electronic toll tickets.

NBC Connecticut Troubleshooters learned Transcore has already been operating the cashless toll system for the Florida and Pennsylvania Turnpikes. In Florida 194,000 tickets were reversed due to plate misreads from January 2015 to October 2016.

On the back of the toll ticket is information about how to dispute it for certain circumstance and states ask for very specific paperwork to prove drivers really don't owe the ticket. However, a New York State Thruway spokesperson advises people to call customer service if it is not their car on the ticket that has been mailed out.

Connecticut doesn't have tolls on its highways, but state police said residents driving in other states should take a close look at any ticket sent to them.

"Is that your license plate? Is that your state?" said Trooper Kelly Grant. "You know you are going to look at it, you are going to know if that is your license plate or not."