Where to Begin

Where to Begin

Planning a funeral can be overwhelming, but you are not alone in this. We’re here to support you throughout this journey and make this process one of love, healing, and life celebration. Below is some information to help you get started, but you can contact us at any time if you need help.

Within Hours

When a loved one dies at home or in a place that isn’t a healthcare facility, you’ll need to contact emergency personnel before they can be taken into our care. If your loved one was under medical care, it’s a good idea to call their physician as well.

If your loved one dies in a healthcare facility, they will notify the proper authorities, including the funeral home you have chosen to care for your loved one if they know that information.

Emergency and medical personnel involved in this part of the process will help you with obtaining a medical certificate and any other necessary paperwork.

This part of the process is often the most emotional, and we are here to help and support you. If you’re not sure what to do, call us any time.

Within the First Few Days

You’ll want to notify close friends and relatives, both through personal phone calls as well as your loved one’s death notice. If this process is too painful for you, it’s absolutely okay to ask a trusted family member or friend to help you.

This also is the time to review any of your loved one’s preplanned funeral wishes and meet with a funeral director to begin planning their service. If your loved one did not preplan their funeral, you might want to start thinking about a few of the big choices you will need to make, such as:

Burial or cremation

If burial, the type of casket

If burial, the location of their final resting place in a grave or mausoleum

If cremation, the type of urn

If cremation, the location of their final resting place through burial or scattering

Any religious services you will need, such as clergy or spiritual leaders

The types of services you want, such as a viewing, service, graveside memorial, etc.

These questions are just a starting point, and you don't need to know the answers right away. Don’t hesitate to contact us to gain a better understanding of your options. We're here to make this process easier for you.

What to Expect When We Meet

When you meet with a member of our staff to discuss your arrangements, we'll first provide you with a general price list to give you a basic idea of what our services cost.

We'll then ask you about your loved one to gain an understanding of the person the services will honor. Use this time to communicate your ideas and preferences, share your loved one's life story, revisit memories, and highlight their accomplishments. Our professionals will use this information to guide you in the creation of a personalized, meaningful celebration of your loved one's life.

This process may include:

Preparing and filing the official death certificate

Scheduling the services and events (including the location, date, and time)

Selecting a casket, urn, or other products you may need

Drafting an obituary

Arranging necessary transportation

Selecting pallbearers

We'd like to make this process as smooth and stress-free for you as we can, so remember to bring the following information about your loved one with you as well:

Full legal name and home address

Social security number

Date of birth

Place of birth

Father's name

Mother's maiden name

Veteran's discharge papers (DD-214), if applicable

Highest education

Occupation

Information about the burial location if applicable

Clergy name and phone number if applicable

Names and relationships of survivors

Insurance policy information if using to pay for funeral expenses

Photos and music

Please also bring a recent photograph and any clothing you'd like us to use when dressing them for the service.