Same exact thing happened to me, also a new user. They sent me a new one, no
problem.
MaryLinda
Sent from my iPhone
On Dec 9, 2013, at 8:56 PM, Oliver Kleven <email @ redacted> wrote:
> I would just call Dexcom right now. They would be glad to help you out. If
the
> sensor is no good, I am sure they will send you a new one
>
> Oliver
>
> Sent from outer space
>
>> On Dec 9, 2013, at 8:40 PM, George Grant <email @ redacted> wrote:
>>
>> I haven't been using Dexcom too long now, but I made a mistake the other day
>> and it doesn't appear that I can fix it. But rather than just throw it out
>> I thought I'd check with this group.
>>
>>
>>
>> I accidentally hit the plunger and the extractor ring, so now it is locked.
>> I wasn't trying to insert it, so the backing, the needle, and everything
>> appears to be fine. Yet I can't seem to cock it again so I could attempt to
>> reinsert.
>>
>>
>>
>> Do I just need to more forcefully try to unjam it? Or am I out of luck?
>>
>>
>>
>> Thanks,
>>
>> George
>> .
>> Follow us at https://www.twitter.com/insulinpumpers
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> .
> Follow us at https://www.twitter.com/insulinpumpers
> Make a long URL short at http://type1.org
.
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