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What happens after I am confirmed eligible for return/replacement?

You shall receive a return sheet within 24hrs after the support has diagnosed your device and confirmed that your device is broken.If you do not receive the return sheet, please contact our support team again by chat or email.The return sheet sent will be valid for 30 days. During this period, you must ship your device with the return sheet to the address mentioned on the return sheet. You will be responsible for packing and shipping the product at your own expenses.