One more problem with AI Version 7.1: While playing videoclips, the audio is going out of sync (about 2 sec for about 10 minutes video length). Are there any settings according to such problems? The files are Quicktime with AiM Codec and PCM Audio with 16bits/48khz and stereo audio track. We have both tested 25 and 30 fps and different resolutions. In Quicktime, the files are working fine.

In the stage patch or anywhere in your project, right click the background of a patch window and choose insert module/audio/Sync offset. This module lets you adjust the overall system sync by an offset in seconds (or fractions of a second like 0.5 = half a second etc..).

If you make this module a little larger by dragging the bottom down and the side out a bit then right click the background of the module and select 'reset skin'. You should now see another parameter which is called Continuous Sync. If you set this to 1.0 (rather then the default of 0.0). Then the system will drop frames in favour of maintaining synchronisation with audio. The default is to always try not to drop frames, which may result in the audio drifting out of sync over time.

Hope this helps, please let us know if you need further assistance on this matter.

Thanks! With continous sync, all is working fine. Is there any posibility to detect frame loss? Another question: Should Nvidia Quadro K4000 work with Ai? We have some troubles with the AMD cards in conjunction with different HDMI Repeaters and signal loss. At the moment, i´m working with old Nvidia GTX 260 because of this problem.Thank you and best regardsJosef Hackl

All Nvidia Cards purchased after ~2009 should work well with Ai. Obviously the newer the better. We advise using the latest drivers from the NVidia website.

The frame loss resulting from maintaining sync with audio will only be single frame and very occasionally, you probably won't see the difference visually. Watch it for a bit and if it looks fine then I would assume its not worth worrying about. The reason we default to the other mode of operation is that a lot of our customers are triggering video content without audio to accompany an Audio Department in a show environment. Sync is then usually achieved via a timecode feed in this scenario.

Hi!One more problem according to the sync offset module: It is only working with the miami license! Is there any solution according this problem? We need a very quick solution!! Our license is bondi.ThanksJosef