Additional Services Include...

What is IVR?

IVR stands for Interactive Voice Response. IVR allows customers to interact with a company's telephone system. IVR allows callers to enter, collect, and store, real-time data. IVR is beneficial for customer service by allowing customers to get help quickly, in many cases without having to wait on a live agent. IVR is normally an automated system of prompts hosted behind a local or toll free number and accessed by a touch-tone phone. For security purposes PIN's are required to access sensitive data. An IVR app can be as simple as an auto attendant with a menu of options or a voicemail. An example of a more complex IVR app our Pay per Call service that collects payment details and connects callers with an adviser and then bills the callers credit card by the minute.

IVR Helps Cut Costs!

Why Use IVR? One of the number one reasons for using Voice Stamps is to help cut your costs. By freeing up your employees to do more productive tasks. For example, If there is anything that your employees are doing that is very repetitive, such as giving the same directions over and over, or collecting payments, then this is a great situation for Voice Stamps to help your business cut costs.

Solutions for the Following Industries...

About VoiceStamps...

Founded in1999, Voice Stamps is a professional IVR hosting and design service provider. We have been building IVR apps since the late 90's when IVR was in its infancy. Voice Stamps offers state-of-the-art voice verification services, messaging services, and payment processing by phone. We have combined telephony and digital technology to create a unique set of business applications for protecting and promoting your business.

Through various partnerships with the leaders in Voice Messaging and Payment Processing, we are able to provide you with both automated voice related services and automated payment processing services integrated together. We will work with your business to offer a custom solution to fit your needs.

Why Choose Us?

We offer high quality turnkey services for a very reasonable price. We have experience working with all types and sizes of businesses over the last 20 years. We give our customers the one on one attention they need to get up and running. Upon signup, we will walk you through how to use our system step by step and answer any question you may have.

More Reasons to Choose Voice Stamps...

No Hardware or Software Required

No special hardware or software is required for most of our services. Our system is compatible with all phone types. In most cases a telephone is all you need.

To use certain Voice Verification Services like Verbal Contracts you may need 3-way calling feature. Other IVR Applications may require Internet to access your online data.

Flexible Services that Fit Together

Just about any of our services can be integrated with one another. Our services are modular and snap together like puzzle pieces, many of our services integrate together. An automated attendant feature can be integrated into almost any service we offer. By integrating our Pay-by-Phone with our Managed Outbound Dialer we created a whole new service called the Automated Bill Collector. Ask about bundling our services together for creating robust IVR applications quickly and easily.

RAD - Rapid Application Development

Many of the functions needed are already pre-built, we integrate these functions together to make Custom IVR Apps. RAD means fast turn-around times for your next IVR project.

Compliance for Energy and Utility Providers

For utility companies including electric, gas, water in regulated industries, we will work closely together with you to help assure your Automated TPV call scripts cover all PUC or PSC requirements for the specific markets you are servicing. Some states are overbearing with regulations (equals more questions) while others are more relaxed (equals less questions). We will custom design your script to fit your current needs and to account for your future needs moving forward. We will make script changes quickly as you grow and expand into new retail markets.

FCC Compliance for Telco Providers

For telecom companies regulated by the FCC, we will work closely together with you to help assure you TPV call scripts cover all FCC requirements for the area codes you are servicing. For more details about FCC requirement for individual states you may visit https://www.fcc.gov/general/slamming

What Does Voice Stamps Do?

We host IVR Applications for businesses. Voice Stamps supports both inbound and outbound Applications. Our IVR Platform allows you to collect, record, store, and retrieve data in real-time using any touch-tone telephone.

We do all of the programming and setup for you, and we help you with your call script including recording your prompts. In most cases, you are up and running in 3 business days. We handle all of the programming and testing for you. You can either forward your existing number to us or port them over to our platform.

With Voice Stamps IVR system callers never have to wait on hold for live agents. We automatically processes multiple calls at once, for instant scale-ability. There is no hardware and no software required to use our services, all you need is a touch-tone phone and internet for data retrieval. We can provide professional studio quality voice prompts for your setup and any ongoing changes as needed.

Reduce Scope of Your PCI Requirements

Drastically Reduce the scope of your PCI efforts by using our Pay by Phone services. ​IVR Payments are the perfect solutions for call centers or any business taking payments over the phone.

Works with All Brands of Phones

Our IVR works with iPhone, Droid, Blackberry, Windows, plus all the office phones from Aastra, Avaya, Cisco, Grandstream, Mitel, ShoreTel, Snom, Panasonic, Polycom, Toshiba and most every other brand out including headsets like Jabra or Plantronics.

Works With All Major Carriers

Voice Stamps operates under Bell Core Standards and is compatible with all the major carriers such as AT&T, Sprint, Verizon, T-Mobile, Nextel, Virgin, Metro PCS, All Tel, and most other US based carriers.