Resolver – the big figures

Unpacking Resolver’s facts and figures.

Over 37,000 businesses are now on Resolver

Tens of thousands of businesses now interact with Resolver on a daily basis to help consumers get their problems sorted – and this number will only continue to grow. We’re always eager to hear your input. If you’d like to give any feedback on Resolver’s services or would like to be added to Resolver’s database, please feel free to contact us!

125 sectors and 3,780 types of consumer issue supported by Resolver

Resolver now allows consumers to raise issues across over one hundred sectors, with nearly four thousand categories for them to choose from. This allows us to build a highly specific dataset to benefit both businesses and consumers. If you’d like us to add an area of service or want to contribute to the information we deliver to consumers, please get in touch! We work collaboratively with businesses on tailored Rights Guide content – it’s a fantastic way to demonstrate transparency and ensure that consumers know exactly where they stand with your business.

372,674 case files in 2016. 1,200,000 in 2017. 3,000,000 in 2018.

This means consumers will have chosen Resolver to get over 5 million issues sorted by the end of the year. We’ve learned a lot over the past few years – and we’re eager to share what we’ve learned with your business. An excellent opportunity to benefit from our expertise would be the upcoming Resolution Forum – get in touch for more details!