I can’t switch my plan from Prepaid to Connect. The page/links do not work After selecting the $15 plan and clicking on link and then existing customer it just goes to my account page. The app is useless as well. Nothing loads.

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Forget it. I’m fed up with T-Mobile. There are so many issues associated with T-Mobile (website UI, login, app,...). IBe been trying to simply login in to this post and unable to because it auto fills # and password but wants email instead and every time I delete # and try to enter email it deletes password. Way to go T-Mobile. It’s been like this for years. Just one issue/failure after the other. Even this page has problems displaying on iOS/Safari. Ive tolerated this for too long. Not worth $30/mo. I’m switching to US Mobile.

OMFG . I just tried selecting the Connect plan again and only get a “Ooops! this page has moved,.. click here” which doesn’t open. T-Mobile is a disaster. Absolutely frustrating. Useless. At least the CEO and others are doing well.