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Latest News

NHS Use of GP Data

Please see the new information tab to the right of this home page, entitled, "NHS extraction of GP Data". This details the changes in the way medical records can now be used by the NHS to plan services.

On-Line Patient Group

Please see the Patient Group tab on the right hand side of our home page.

We encourage our patients to join this group and hopefully regularly give us their views and contribute to the practice's future policies.

Are you a carer?

Hartlepool carers operate a drop in service at the practice most Wednesdays from 12-2pm. For more information contact Hartlepool carers on 01429 283095

It is a requirement that all GPs provide patients with convenient access to Online Services. Online services offer additional ways to interact with your GP, making it easier and more convenient to access the services you need. Click the links on the right hand side to see what we offer.

Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

Nurse appointments are available online however only certain types of procedures can be booked. You can choose from B12, Bloods and smear. Appointments with the nurse for any other reason will need to be booked directly with the practice. You will only be able to be seen for the one thing you have booked in for.

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Have Your Say

Survey Information

Patient Group

Bankhouse Surgery

The doctors and staff at Bankhouse Surgery in Hartlepool are proud to offer the highest standard of healthcare. We offer specialist clinics for the management of chronic diseases such as asthma and diabetes and a wide variety of other medical services including minor surgery, childhood and travel vaccinations, baby clinics and contraception and sexual health services.

This practice is very highly regarded regionally and is one of the leading training practices in the North East, working closely with Newcastle University and the Northern Deanery in the training of young doctors.

In addition to lots of information about the practice, the menu on the right hand side of this page allows you access to a wealth of NHS health-related information.

Please see link on right of this page, "Accessing the right treatment - Right Place Right Time, to ensure you access the correct NHS service for your particular problem

IMPORTANT

The NHS in Hartlepool & Stockton and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

In the interest of infection control due to coronavirus outbreak we have temporarily suspended the use of our auto check in service. Please give yourself enough time before your appointment to ensure that you are checked in for your appointment time.

Please be aware that we remain open for business as usual - although this might look a bit different