Delivery

Here at Ayers and Graces we take great pride in ensuring that all our orders and deliveries are handled by only the most professional people and dealt with carefully and efficiently. All of our products are thoroughly checked before they are dispatched and we will only use a tried and tested method to ensure that your order reaches you in perfect condition.

We’re now pleased to offer a FREE delivery service on all products and make every effort to ensure that you receive your item within 7 working days of ordering. Most deliveries take place within just a few days however if you require your item for a specific date please give us a call before ordering to confirm that this is possible.

Please Note, to be able to offer a free delivery service all of our products are carried by one driver. If you have ordered a very large mirror please ensure that somebody is available to assist him with the offload at the time of delivery.

Delivery times vary greatly depending on the size of the item that is being ordered. Some of our smaller picture frames can be sent via Royal Mail or with an overnight carrier. Our larger items are privately couriered and will therefore take a little longer. Delivery is almost always within just a few days but within 14 working days for very large items.

Some of our smaller items are available with the option of a ‘timed delivery’ on a day of your choice (this would incur a small surcharge). If this service is available for the product/s you are ordering, the option along with the additional cost will be clearly displayed at checkout. If a specific delivery date is required and the option is not available at checkout, please feel free to contact us in the office. We will then do our best to help.

Please Note. Deliveries are based on customer addresses located on the UK Mainland, as far north as Glasgow. If you are located north of Glasgow or off of the mainland, please contact us to check whether we are able to deliver before placing your order.

Customer Collections

You are welcome to collect your purchases from Ayers and Graces warehouse. Collections are by appointment only so please call or email ahead of time to ensure that your item is prepared ready for collection. If we are not informed beforehand, there is a risk that we may not have your goods ready for you to take away.

Please also ensure that the vehicle you are using is large enough to carry your item safely.

Ayers and Graces Price Promise

Ayers and Graces pride ourselves on the quality of our products. You may find lightweight, or moulded copies of some of our designs elsewhere but we believe our mirrors and frames to be of the highest quality at the lowest price possible.

If you find an identical item for a lower price we will endeavour to match it, providing:

The price stated includes VAT and any other extras i.e, delivery, wall fixings etc

The item is of comparable quality

You’re able to provide relevant information for us to verify the price

The item is in stock

The comparable product is being sold by a reputable UK company (this does not include auction sites)

The cost of the item must be the every day price i.e. not in a sale, end of line, or on special offer

Please note. We reserve the right not to uphold this price promise if doing so would result in Ayers and Graces making a loss

Picture Frames

Customer Photos

Testimonials

Just a quick follow up to say I’m really happy with both of the products – the gold edged mirror especially, it’s even better than I had expected. Also an excellent service all round from ordering to delivery.