Friday, 16 March 2012

ENNISKILLEN— 16 March
2012 –
Belmore Court & Motel, a AA 4 Star Guest Accommodation with 60 bedrooms in
Fermanagh has received the 2011 All Star Award from Constant Contact®,
Inc.(NASDAQ:
CTCT), the
trusted marketing advisor to more than half a million small organisations
worldwide. Each year, a select group of Constant Contact customers are honoured
with the All Star Award for their exemplary marketing results. Belmore Court
& Motel’s results ranked among the top 10% of Constant Contact’s customer
base.

Situated
in the centre of Enniskillen
town at the gateway to the Fermanagh
lakes and North West coastline, the Belmore Court & Motel is the
perfect place to stay when in Enniskillen.

Offering
a comprehensive range of accommodation to suit all needs. The Belmore Court & Motel, Enniskillen
is unique, successfully combining the Motel, a distinctive terrace of houses,
and the splendor of the new Belmore Court.

The
Belmore Court & Motel are happy to be recognised by Constant Contact for achieving
strong marketing results. Constant Contact’s tools have helped us in the
following specific ways to better manage customer/ constituent relationships
and engagement. Consider explaining why customer/ constituent engagement is important
to you, and how you are planning to leverage Constant Contact to develop these
relationships in the year ahead. This follows last year’s triumph in the DANI
awards.

Constant Contact customers using any combination of the company’s Email Marketing, Event
Marketing and Online Survey tools are eligible for this award. Constant Contact
looked at the following criteria to select this year’s All Stars:

·Frequency
of campaigns, events and surveys

·Open,
bounce and click-through rates

·Event
registration rates

·Survey
completion rates

·Use of
social features

·Use of mailing
list sign-up tools

“There
is nothing we like more than to see our customers finding success. It’s the
reason Constant Contact was founded and it’s a thrill to see the fantastic
results that our All Stars are achieving,” said Gail Goodman, CEO of Constant
Contact. “This group is really leading the charge when it comes to delivering
relevant, engaging content that drives real business results. We salute this
year’s All Stars for their success, and are honoured to have played a part in
their achievements.”

About Belmore Court
& MotelBelmore Court & Motel is an awarding winnign accommodation base in
Enniskillen, Co. Fermanagh. The 4 Star NITB & AA Guest Accommodation has
recently achieved Housekeeping Team of the Year, Investors in People – Bronze,
Green Tourism Business Scheme – Silver and the NITB Welcome to Excellence Gold
Award. Owned and managed by Terry McCartney they work closely with their Online
Partners, Bookassist and Constant Contact.

About
Constant Contact, Inc.

Constant Contact is
revolutionising the success formula for small organisations through affordable,
easy-to-use Engagement MarketingTM tools that help create and
grow customer relationships. More than half a million small businesses,
nonprofits, and associations worldwide rely on Constant Contact to drive
ongoing customer dialogues through email marketing, social media marketing,
event marketing and online surveys. All Constant Contact products come with
unrivalled KnowHow, education and free coaching with a personal touch,
including award-winning customer support.

Constant Contact and
the Constant Contact Logo are registered trademarks of Constant Contact, Inc.
All Constant Contact product names and other brand names mentioned herein are
trademarks or registered trademarks of Constant Contact, Inc. All other company
and product names may be trademarks or service marks of their respective
owners.

Monday, 5 March 2012

For the second year in a row the Belmore Court & Motel Reception Team have made it through; last year they were honoured to be runners up. The Team currently consists of Michelle, Una, Lena and Angie - with Rachel and Arlene both off on maternity.

The Reception Team of the Year award recognises the everyday running of a Hotel/Guesthouse with an extensive application process firstly followed up by mystery shoppers carrying out two telephone calls, asking the Receptionist on duty how they would deal with different senario's that they may be faced with. This is then followed by a mystery shopper who makes their reservation like any other guest checking in and checking out this is all measured in a scoring format.

Comment cards received and indeed TripAdvisor reports of the Belmore Court & Motel nearly always mention the reception team and how friendly all the staff are. It is another great achievement for the reception team that they have been shortlisted again in 2012.

There were no other properties in Fermanagh or Tyrone that made is through to the final. Each property will receive two free tickets to the Gala Ball & Awards Night in the Best Western White Horse Hotel. A mystery shopping report will be sent to all entrants in the team category after the completion of the competition - this will help us continue to improve the service we offer to our guests.