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Troubleshooting: Unable to generate new address

Are you getting Unable to generate new address error on checkout or error on Test Setup on your E-Commerce store? Depending on the error that is showing, you need to take an appropriate action:

1.Error:API Key is incorrect: Make sure you have set the API key correctly and its not empty. Your APIKey is available on the Merchants Page

2. Error:Your merchant account is disabled due to low balance: Check your upgrade page. If you are disabled, you can re-enable the account by clearing the outstanding dues

A Disabled Merchant account on upgrade page

3.Error: allow_url_fopen is not enabled: Ask your webhosting provider to change this setting if it is Off right now. This article explains how to change the setting. You can verify this by viewing your phpinfo page

4. Error:You have entered an xpub and not a bitcoin address: Blockonomics needs an extended public key(starting with xpub) so that it can generate new bitcoin address for each customer order. Visit Merchants to see how to get xpub of your wallet. Please see this video on how to locate xpub of blockchain.info wallet