Regional Operations Manager

Position Description

GENERAL PURPOSE OF THE JOB

This position leads and manages the VillageHealth Disease Management Program in a designated market or geographical region including financial management, risk management, quality initiatives, outcomes, and performance measurements. This position provides leadership and direction to ensure safe, efficient, therapeutic, and ethical patient care, teammate efficiency and productivity, and positive teammate relations.

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Manage and oversee Disease Management program in designated market or geography

All About VillageHealth.VillageHealth is a Strategic Business Initiative of DaVita and is comprised of a dedicated team of specially trained nurses and professionals providing integrated care management to patients with kidney disease throughout the US. We provide services to help improve the lives of our patients by working with them to prevent complications, reduce the number of avoidable hospitalizations and improve overall health. <?xml:namespace prefix = "o" />

Let's face it…the world of healthcare is dynamic and moves at the speed of light. Unlike many healthcare companies in the market today, we acknowledge that our teammates are our most important asset and we want to help them to feel fulfilled in their careers.

When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

Here is what you can expect when you join our Village:

A "community first, company second" culture based on Core Values that really matter.

Clinical outcomes consistently ranked above the national average.

Award-winning education and training across multiple career paths to help you reach your potential.

Performance-based rewards based on stellar individual and team contributions.

Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Qualifications

MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required. A.D.N. degree from accredited school of nursing required; B.S.N preferred; three-year diploma from accredited diploma program may be substituted for nursing degree Current RN license in state of practice required with no Board of Nursing disciplinary actions

o Home office with Internet connectivity at minimum of 1MB upload and 1MB download speed required

ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION

Commitment to and role model of DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions

In-depth understanding of VillageHealth mission and the roles of teammates in mission accomplishment

Strong analytical skills with the ability to seek out underlying assumptions through probing, questioning, and listening Ability to proactively identify and analyze issues in the workplace and identify and implement solutions collaboratively

Demonstrated ability to work well with cross-functional groups

o Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels across the company

o Approachable and open

o Demonstrated ability to communicate difficult or sensitive information tactfully Demonstrated proficiency in consultative skills when addressing complex inquiries Demonstrated willingness and desire to create a team learning environment and to foster a positive, fulfilling work environment

o Demonstrated ability to provide a balance to department efficiency and field service excellence

o Willingness to assist teammates in order to achieve departmental goals

Find Your Career

DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, age, religion, sex, sexual orientation, gender identity, marital status, national origin, disability, veteran status, or any other classification protected by law. For more information on applicant EEO rights, click HERE

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As such, it adheres to an employment policy which prohibits discriminatory practices or harassment against applicants or employees based on race, color, religion, sex, national origin, age, citizenship, marital status, sexual orientation, gender identity or expression, genetic information, pregnancy or pregnancy-related medical conditions, disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodations) or qualified Vietnam-era, disabled, recently separated or other protected veteran status