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Recent guest reviews

Late flight in and given a suite. Staff understood the derress we both were under gave us a pleasant night's stay that refreshed us for our early flight home. There is not finer hotel in the greater Miami area!!

Crowne Plaza is well placed to be a first class hotel in terms of location and structure. But few things must be taken seriously. The fact that it is well located and persons are drawn to it for overnights, staff and management are now getting complement. For instance, for over months now on the second floor between room 211to 220, there is a constant banging non stop. To date it continues although reports were made fir over seven months. Two weeks ago someone plate was left outside of two doors for two days, rifts were made and no one came and took the dirt plates filled with left overs. This is not acceptable. Guests at the hotel complained of foul smell due to the plates left at the two doors. Overall I think the rate us too high. Yes good location, but the overseeing of the is poor, especially given the high daily rate.

Under the category of Amenities it simply says Parking. After spending over a hundred dollars for a room I expect to be informed of additional expenses.
Dining Room was not open so food was served in a
noisy bar, food was lack luster and a little greasy,
would highly recommend the Latin Café across the street. Excellent and Friendly place.

I reserved 4 rooms for one night for my mission team heading to Haiti. The rooms were reasonably priced and very nice. There is a shuttle that runs about every 20 minutes to the airport.
We all ordered breakfast off the menu, as the buffet seemed rather ho-hum for the price.
I recommend this hotel.

nice hotel close to airport, highways and eating p

Dear robert, Thank You for selecting our hotel for your business trip to Miami. Wishing you safe and productive travels.

5

class act

Everyone

Late flight in and given a suite. Staff understood the derress we both were under gave us a pleasant night's stay that refreshed us for our early flight home. There is not finer hotel in the greater Miami area!!

By Dave and Cindy, from Bay City Mi on Mar 26, 2017

Review commentpks responded on Mar 29, 2017

Dear Dave and Cindy, Thank You very much for your generous feedback. We appreciate the recommendation and wish you enjoyable and enriching travels.

5

one night before going on a cruise

Everyone

We stayed there one night before going on a cruise. The hotel is very close to the airport and the the staff was very helpful.
I will definitely stay there next time I go to Miami

By hugo , from chicago on Jan 13, 2017

Review commentpks responded on Jan 15, 2017

Dear hugo, we Thank You for taking time to post your feedback after visiting our hotel. The intention to return to our hotel, when visiting the Miami Airport area, fills us with satisfaction, Know that we will always stand ready to make your stay as comfortable as possible.
Wishing you safe travels.

honeymoon

The room we were in was close to elevator and very loud. We were on ur honeymoon and thought maybe the staff would do something special for us.

By na, from dencer on Sep 10, 2016

Review commentpks responded on Sep 12, 2016

Dear na, I apologize that we did not recognize your special day. I will certainly look into it why we did not make special arrangements. We certainly have done so in the past.
Hope the rest of your Honeymoon lived up to the expectations.

4

clean and friendly. expensive buffet on site!

Everyone

Not fancy, but very pleasant. Staff knew area well. Received good advice on traveling around the area and local restaurants. Would definitely stay here again.

By Lisa, from New York on Jun 13, 2016

Review commentpks responded on Jun 21, 2016

Dear Lisa, we appreciate you visit and the comments shared with us. Thank You for recommending our hotel. Hope to see you again.
Meanwhile safe travels.

3

work trip

BusinessTravelers

Nice room, but for the money would of expected a fridge, microwave. Coffee maker!

By Angela C. on Dec 18, 2015

5

beautiful hotel!

GetawayWithFriends

The hotel and grounds are beautiful. The beds are really comfortable but, small for a queen size bed.

By Kim S. on Oct 27, 2015

4

tired traveler

Couples

We got to hotel very late then had to leave within 5 hrs. The front desk checked us in quickly and made all arrangements for very early return trip to airport.

By linda s. on Sep 25, 2015

4

family trip

Families

We had a great time together, we enjoy the pool, the gym & sport facility, close to everything, restaurants, bars, nightclubs, etc

By Pedro O. on Aug 1, 2015

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