THE AEROCARE WAY

Great service begins from the ground up

News

Japan Airlines has appointed Aerocare to support the new daily direct service between Melbourne and Tokyo commencing on September 1. Aerocare will provide the full range of ground handling services for the Boeing 787 Dreamliner flights to Tokyo’s Narita International Airport. Aerocare CEO Glenn Rutherford said: “Aerocare is extremely pleased to be partnering with JAL… Read more

Aerocare congratulates Scoot on five successful years in the air. On 4 June 2012 Singapore-based Scoot began its first flight to Sydney Airport and a week later it started flying to the Gold Coast, with Perth flights commencing late the following year, and Melbourne in 2015. “In 2012, Scoot was an exciting new start-up with… Read more

Today marks two years since SilkAir, the regional wing of Singapore Airlines, launched their inaugural flight to Cairns. Cairns was SilkAir’s second Australian port after Darwin, which was added to their network in 2012. Aerocare has supported SilkAir at Cairns airport since the May 2015 launch and the service continues to run three times per week… Read more

Aerocare teams have held events around the country in support of Cancer Council Australia’s Biggest Morning Tea. Operations were encouraged to hold morning teas, plan raffles and games, and collect donations to help fund Cancer Council’s vital work. The official date for the next Australia’s Biggest Morning Tea is Thursday 25th May 2017, but Aerocare… Read more

Aerocare, on behalf of its independently managed affiliate Carbridge, confirms that on 25th April a bus it operates at Sydney Airport suffered a contained fire in its engine bay. No one was hurt and there was no interruption to traffic flows or customer service. Carbridge personnel followed all correct procedures, including notifying the NSW Office… Read more

Glenn Rutherford, the CEO of Australian ground handler Aerocare, has been on what he calls a "rollercoaster ride" in his two decades with the company, as David Smith discovers in Airline Ground Services Summer/Autumn 2017 edition. Read more

The story about Aerocare in the 7.30 Report of 20 April amounted to a second unwarranted attack upon Aerocare's operations and record. The story reflected misleading allegations made by the Transport Workers Union during a multi-week campaign, and are timed to attempt to influence the negotiation and development of the latest Aerocare Enterprise Bargaining Agreement.… Read more

Aerocare rejects the allegations published by the ABC on its website today. Aerocare takes employee concerns and workplace conditions seriously. The allegations are sensational and inaccurate and ignore the factual material which Aerocare has provided to the ABC. With regard to the specific allegations, Aerocare provides the following information. CARGO HOLD Allegation A former Aerocare… Read more

Aerocare staff have voted overwhelmingly in favour of the Aerocare Collective Agreement 2017 with a strong YES vote. Aerocare CEO Glenn Rutherford said the ballot recorded a high participation rate of 88 per cent, with a resounding 83 per cent voting in favour of new four-year agreement which will deliver pay rises across the board. “This is… Read more

Aerocare provides detail of low injury rates and strong safety culture Australian airport authorities and Aerocare confirm that claims of employee sleeping “camps” are totally without foundation The ABC acknowledges fundamental errors in the story broadcast on the 7.30 Report on 20 March 2017 TWU makes misleading statements during Enterprise Bargaining Agreement negotiations At Aerocare,… Read more