Tag: interlibrary loan

Resolved 01/03/19 at 4:30pm: All library systems are now back online. Please let us know if you experience any problems. Thank you!

Update 01/03/19 at 3:30pm: We’ve run into a problem with this morning’s migration. Access to the catalog is currently unavailable. We will continue to post updates here. We apologize for the inconvenience and appreciate your patience!

Due to a planned system migration, the library catalog, Encore search platform, interlibrary loan, reserves, and circulation system will be unavailable on Thursday, January 3, from 9:00 a.m. – 1:00 p.m.

The upgrade that was initiated on Monday is scheduled to be completed this Friday, October 19, between 4:00 a.m. and 8:00 a.m. During this time the library’s catalog, Encore, Interlibrary Loan, reserves, and circulation systems will be unavailable. You may still access our databases, ebooks, and streaming films.

We apologize for any inconvenience this causes, and thank you for your patience. Please contact the Reference Desk at refdesk@bentley.edu or 781.891.2300 if you have any questions.

Due to a necessary software upgrade, the library’s catalog, Encore, Interlibrary Loan, reserves, and circulation systems will be unavailable on Monday, October 15, between 4:00am – 8:00am. You may still access our databases, ebooks, and streaming films during this time. We apologize for any inconvenience this causes.

Please contact the Reference Desk at refdesk@bentley.edu or 781.891.2300 if you have any questions.

On Friday, December 17, 2014 all ILLiad (interlibrary loan) transaction records prior to January 1, 2009 will be deleted as part of planned maintenance. You can view your past requests by logging into your ILLiad account.

Login to your ILLiad account to view your past requests

If you would like a list of your past ILLiad requests, please contact us at interlibloan@Bentley.edu or 781-891-2301. You may also stop by the Library Services desk and ask to speak to Amy or Kristen. We can export your transaction history from ILLiad into Excel. The deadline to request records is Monday, December 15, 2014.

When we perform maintenance on Friday, December 17, ILLiad might run slowly, or not at all. Updates will be posted on the library’s Twitter and Facebook accounts.

If you haven’t used interlibrary loan before, check out our page for information on this free service offered to current Bentley students, faculty, and staff. We are proud to share library materials around the globe.

Flat Stanley with a map of some of the libraries that we’ve shared resources with!

We’re happy to say that access to our Interlibrary Loan (ILL) system has been restored. Everyone should now be able to access their account and place new requests. Please let us know if you experience a problem. Thank you for your patience.

ILLiad, the online InterLibrary Loan system, will be taken offline for maintenance on Tuesday, January 31. During this time users will be unable to make ILL requests or retrieve any electronic items (articles and book chapters) stored in ILLiad. It is expected that access will be restored before the end of the business day, and we will post an update when that occurs.

For assistance please contact ILL at the Library Services Desk, via email interlibloan@bentley.edu, or by phone 781.891.2301. We apologize for the inconvenience.