Eleven Rolls Out New Per-Minute Billing Option

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PORTLAND—Eleven has formally launched a new per-minute billing option for its flagship guest computing solution, ElevenGC for the Mac.

Early results from pilot hotels demonstrated higher levels of guest satisfaction and significantly more revenue per guest computer when hotels moved to per minute billing, according to Eleven. Hotels that have already utilized the new billing model include Beverly Wilshire, Westin Diplomat, InterContinental Miami, W South Beach, Waikiki Beach Marriott Resort & Spa, and Omni Hotels at CNN Center.

The new capability further extends ElevenGC's comprehensive line of flexible options for free, for-charge billing and hybrid combinations, such as initial time block free then paid per minute billing, according to the company.

HX: The Hotel Experience Has Its Own Story to Tell
The Hotel Business team just returned from this year’s HX: The Hotel Experience, which was held in New York City at the Jacob K. Javits Convention Center. As we usually do post-event, we talk amongst ourselves about trends we noticed at the show, held in conjunction with BDNY. And while the latter—and now larger—show was abundant with design trends (let’s just say blue seemed the prevalent color; bold, geometric forms the dominant shape; and metallics a common thread…pun intended!), the more traditional “hotel” side of the convention center had its own story to tell.