Competitive case for logistics IT

By Biju Kewalram|Sunday, March 02, 2014

Executive IT Corner with Biju Kewalram Global IT systems are a unique and increasingly crucial part of the logistics industry. But many organizations fail to recognize that IT should be considered a competitive tool and not simply a productivity opportunity. This is especially true of the small-to-medium logistics companies and forwarders that don’t have access to capital (funding or human resources) that large multinationals do. So what are the key areas to focus on when it comes to creating competitive advantage through IT? Let’s look at a handful: Single point status for shipments. Fifteen years ago, I worked on a system that synchronized data between freight forwarding agents in different parts of the world so that...