Error 0000-000B, 0000-000b, 0000-0001, or 0000-0008 occurs when you try to connect to Xbox Live

Problem

You may see one of the following error codes when you try to connect to Xbox Live:

W: 0000 - 000B X: xxxx-xxxx Y: xxxx-xxxx Z: xxxx-xxxx

W: 0000 - 000b X: xxxx-xxxx Y: xxxx-xxxx Z: xxxx-xxxx

W: 0000 - 0001 X: xxxx-xxxx Y: xxxx-xxxx Z: xxxx-xxxx

W: 0000 - 0008 X: xxxx-xxxx Y: xxxx-xxxx Z: xxxx-xxxx

Note In these errors, the “x” digits vary according to several factors.

If you’re seeing one of these error codes, it means that your Xbox 360 console can't connect to Xbox Live. For example, you may receive this error when you try to connect to Xbox Live or try to download your profile on Xbox Live.

Note This issue can occur if there is a problem with your network setup.