The survey also named a new city as the most courteous: Portland, Oregon, which is followed by Cleveland, Baltimore, Sacramento and Pittsburgh.

To boost safety awareness, this year’s survey sought to define road rage in America. Responses overwhelmingly pointed to two important attributes:

â€¢ Angry drivers, including drivers who overreact and lose their tempers
â€¢ Aggressive driving, including cutting into lanes, tailgating, speeding and honking
â€¢ When asked the major causes of road rage, the most frequent responses were:
â€¢ Bad/careless driving, such as cutting others off, speeding, tailgating, talking on cell phones, making obscene gestures and not using proper signals
â€¢ People who are angry, stressed, frustrated, tired or had a bad day
â€¢ People being in a hurry, impatient or running late
â€¢ Traffic problems, accidents, poor road conditions or construction
â€¢ Inconsiderate, disrespectful, selfish drivers who think they own the road

Behaviors by other drivers that cause stress for commuters and can lead to road rage include:

As a reaction to rude or bad driving by others, people surveyed admitted that they:

â€¢ Honk their horn at the offending driver (43 percent admit doing this every month)
â€¢ Curse at the other driver (36 percent)
â€¢ Wave their fist or arms (13 percent)
â€¢ Make an obscene gesture (10 percent)
â€¢ Call the police to report the driver (7 percent)
â€¢ Slam into the car in front of them (1 percent)