Ki Spa at Nuffield Health

Hidden away in High Point Village Hayes, the beautiful settings are perfect for a secret getaway. Ki Spa has created a little haven for those who are weary and in need of some serious de-stressing and down time. A mini boutique spa for serious massage lovers set inside High Point Village, Nuffield Health, Hayes. Available to our guests are two double massage rooms. The starry light twinkle ceiling will bliss you out, you will drift away in the soothing candle-lit room and relaxing music. Our team of Holistic Massage Therapist truly believe that massage should be a way of life to feed, nurture and revitalise the soul... therefore not just a treat, but way of life. That's why we offer the most down to earth prices this side of London!

Unfortunately, what people fail to understand is that SPA means Sanitas (or sanus) per aquam, which means health through water. In order to be called a SPA the facilities must have a treatment pool (different from a swimming pool), and treatments with and in water, such as the vichy massage. This said, I knew that I was not booking treatments in a real SPA and therefore I give 4 stars overall as the the therapists know what they are doing, the staff was very nice and my friend and I had a great morning. I mixed up the times and the staff was extremely helpful. As there was a spot open they gave it to us. . I gave 3 stars in regards to cleanliness because I am very picky when it comes to bathrooms and the shower-heads need to be taken out to be descaled. Additionally, we arrived at 10am and some toilets were dirty. At 12/1pm, when we left, those same toilets had not been cleaned. I used the toilets during my morning and at no point were they cleaned. Finally, there are shelves in the shower were one can put their soap, shampoo, etc. In overall we had a very good morning and I am sure once your sort out these little details and I return I will give you the overall 5*.

I went for a Ki Spa Indulge Taster Incl. Choice of Massage or Facial for two and have awarded it 5 stars.

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Verified review
Visited June 2015

Andreia

Posted 1 month ago

We have loved our experience at Ki spa! Everyone was very friendly and helpful, we felt welcomed and well looked after.Everything exceptionally clean and loved the ambiance. Loved going nice and early as we had the spa nearly just for ourselves :) ( then started to fill up later on). Very well located, 3 minutes walk from the station.Will definitely come back again and would recommend.

Comments

Wow how disappointing it was not clear where Ki Spa is located as we are advertised as Ki Spa at Nuffield Health. We also find your comment regarding the sauna size it rather unusual, it is the first time we had such a feedback, as it is an 6-8 Guests sauna included in your package free of charge. We also included free use of the rest of the facilities sauna, swimming pool, jacuzzi, heated stone beds we hope you managed to get to use them.You complemented your treatment and we hope to see you again for more pampering outstanding Guest care and holistic organic treatments.

Comments

Ki Spa does not advertise luxury facilities and it is advertised as Ki Spa at Nuffield Health, which is a leisure club. A true portrayal of the facilities may be found on our website image gallery.The facilities are situated within private residential village alongside a hotel, only 15mins from London Paddington and only 1mins walk from Hayes & Harlington train station.However we do advertise free use of the Nuffield Health wet spa facilities, which comes at no cost to you.We pride ourselves on offering outstanding treatments using organic skincare and exceptional Customer care, which is what we charge for.

The service we received at Ki Spa was amazing! The therapist really attended to my needs (shoulder pain), she worked on getting the knots out excellently. All of the staff were really lovely. Would definitely visit again!