Introducing: Incident Reporting For Drivers

Our latest Talon feature, incident reporting, allows drivers to proactively and effectively report an incident while out on road, which can be done at any time throughout their journey; including post-trip questionnaires.

Getting Drivers to Effectively Report Incidents

An incident is classified as anything from a physical injury, to
a damaged trailer and/or a dispute with a customer.

This feature empowers drivers to fully inform management of incidents throughout their shifts, and also assists with meeting WH&S and compliance requirements.

Using our web-based software, Hawk-Eye, businesses can create their own list of questions to be used in the incident reports, and will include the date, time, GPS location, comments and photos can be attached.

How Will You Know About the Incident?

Every reported incident from Talon can be reviewed and assessed in Hawk-Eye.

Incidents will trigger email alerts and notifications in
Hawk-Eye and they are also made available in our exception
reporting, heat maps, and our performance dashboards.

RELATED NEWS AND EVENTS

We’re excited to showcase our telematics and fleet management solutions to visitors at the ATA’s 2017 Technical and Maintenance Conference (TMC)! The three day conference from October 16-18 2017, will be held at the Automotive Centre of Excellence in Melbourne.