Careers at Fecon

Careers at Fecon

Fecon is a leading manufacturer in the Forestry and Construction Industries for track carriers and attachments. Our international headquarters is located in Lebanon, Ohio and is home of the Bull Hog® mulcher. Fecon is continually adding to and advancing our robust product line. In fact, we’ve recently added an additional 40,000 square feet of manufacturing space. There’s room for you to come and join this company on the move.

Fecon is always interested in speaking with skilled professionals. If a position you’re seeking is not posted and you are interested in working for Fecon, you’re welcome to forward your application or resume to our human resources department for future consideration.

What Fecon Employees are Saying

Someone recently asked me “Why do you do what you do”? Simple answer; I have the pleasure every day of doing what I love with a team of folks who give their all to produce and support the finest vegetation management equipment on the planet.

Management/Professional Territory Manager

Fecon is looking for a quality-driven team member to manage equipment sales. This individual is responsible for selling Fecon land clearing equipment and construction attachments to land clearing contractors and construction equipment dealers. This position is home-based with regular travel. This is a hands-on job, working with the equipment and demoing for customers and also training operators. The Territory Manager will occasionally partner with the engineering and production departments to consider revisions and updates.

Our Territory Managers are responsible for building relationships – both setting up new relationships and nurturing existing relationships with our dealers and customers. Additionally, responsibilities include developing sales targets among land clearing contractors.

**Product testing and operation training is a crucial responsibility of this position.**

Skills and Knowledge:

Knowledge of heavy equipment/construction equipment is required.

Two years of experience in sales of construction equipment is helpful.

Computer literate.

Strong work ethic.

Extremely organized with excellent written and oral communication skills.

Must be able to handle cold calls.

Physical ability to safely climb onto and around the equipment.

Experience and physical ability to safely drive and operate machinery.

Management/Professional Mechanical Design Engineer

The mechanical engineer will be responsible for new product development activities and assisting the lead project engineer in day to day project activities. The activities will include responsibilities of mechanical system design of Fecon products, as well as the implementation of designs. This position includes (but is not limited to) the following responsibilities along with the primary responsibility of subsystem design as well as complete product design utilizing 3D design software. Five plus years experience preferred.

Management/Professional Shop Service Technician

The Shop Service Technician serves conducts repairs and updates on Fecon equipment. Visiting customer sites to make repairs, address service problems to determine service and parts needs, and working with parts, service and engineering to fulfill the customer’s requirements is the bulk and main area of responsibility.

The Shop Service Technician is responsible for troubleshooting and repairing equipment in house and in the field. Extensive mechanical and hydraulic ability in the mobile equipment industries is required. This can include skid steers, excavators, forestry equipment, fork trucks, semi-trucks, and more. If you are someone that likes to get their hands dirty working on machines, we would like to hear from you. Automotive experience is generally not enough.

Requirements:

Resourcefulness to find needed services and parts in remote locations.

Mechanical aptitude and the ability to MIG or flux core weld.

Excellent people skills working with a diverse set of customers and dealers is a must.

Commercial Driver’s License (CDL) is required.

This job description is a general overview of qualification and duties. But circumstance may change qualification and duties of the position.

Management/Professional Product Specialist

Reports to the Product Manager

This position does not manage employees.

The Product Specialist product expert for their assigned products and responsible for managing the product life cycle in processes, assisting in developing sales and marketing collateral, as well as ensuring all product related information is communicated to the appropriate channels.

- Serves as a project resource to drive go-to-market processes for new products and meet organizational goals. (10%)

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Other duties may be assigned.

Interpersonal Responsibilities

Assists in the prospecting and the sales process to turn sales leads into opportunities; makes presentations, internally and externally, as necessary.

Coordinates, manages and executes strategies and all aspects of product life cycle management including product creation & development information and data pertaining to go-to-market processes.

Prioritizes, segments, and processes information to internal and external stakeholders to effectively communicate product information to the customers; ensures all product related information is accessible and communicated to appropriate parties in a timely manner.

Conducts market and voice of the customer research to determine target markets, industries associations and new determine new markets, customer needs and pricing strategies. Shares insights and analysis with internal teams.

Develops and maintains a product database that includes product specifications, artwork and marketing collateral.

MANAGEMENT/PROFESSIONAL PRODUCT MANAGER

The Product Manager is an expert for the assigned products and is responsible for managing the product life cycle in processes, developing sales and marketing collateral, and ensuring all product related information is communicated to the appropriate channels.

Key performance objectives in order of priority include:

- Manages product position in the product life cycle in order to meet strategic objectives as well as revenue and margin goals.

- Creates and oversees the execution of the plan that sets the vision and objectives for category products to drive product awareness and sales.

- Acts as a resource to equip and enable the sales team in order to meet sales objectives.

- Monitors and reports on category performance to ensure alignment with company priorities.

- Develops business growth opportunities, evaluate feasibility for strategic fit, and lead implementation to meet company growth objectives.

Fosters and promotes professional, ethical and positive interactions with current and potential customers, vendors and the community, through application of meticulous standards and attention to detail, personal contact, and the maintenance of strong relationships with customers, vendors, employees, manufacturing, distributors, management, and the community.

Participates in industry associations, attends seminars, and collaborates with industry influencers to enhance and share knowledge, remain abreast of best practices, trends, and newest techniques/products, and receive/provide advice. Attends national and regional conferences, meetings, and trade shows to encourage development and to enhance quality and image of Fecon.

Serves as intermediary between manufacturing and vendors to report and resolve issues, gain understanding, and ensure proper application of vendor supplies.

Operational Responsibilities

Coordinates, manages and executes strategies in all aspects of product life cycle management including product creation & development, information, and data pertaining to go-to-market processes. Establishes key performance measures associated with the product and with sales.

Prioritizes, segments, and processes information to internal and external stakeholders to effectively communicate product information to the customers; ensures all product related information is accessible and communicated to appropriate parties in a timely manner.

Collaborates with production management to ensure product availability and deliverability. Provides insight from the sales perspective on manufacturing issues and works with appropriate departments to ensure resolution of product or scheduling problems.

Conducts competitive analysis and assists in developing strategies to drive product success including market position, product quality and pricing as well as cost reductions.

Conducts market and voice-of-the-customer research to determine target markets and recommend new markets, address customer needs and set pricing strategies. Shares insights and analyses with internal teams.

Provides feedback to management concerning product value, sustainability, and profitability and makes recommendations to introduce new products, make changes to existing items, or withdraw products from the market. Understands the impact of product withdrawal on customers currently utilizing such equipment and provides solutions to address the effect.

Develops and maintains a product database that includes product specifications, artwork and marketing collateral.

Monitors customer service reports, identifies issues or trends, and coordinates activities to address customer concerns or needs in order to ensure customer satisfaction.

Organizational Responsibilities

Collaborates with webmaster to ensure that product information presented on the website is current, accurate, and reflective of the Fecon standards and branding.

Generates enthusiasm and interest in new products by preparing presentations and conducting new product Gate meetings and launches.

Assists in the development of new marketing tools and resources, including the development of videos, photographs, brochures, press releases, or other materials.

REQUIRED QUALIFICATIONS:

Experience: 0-1 years Sales & Marketing experience. Sales Engineer experience and Mechanical aptitude are a plus. New graduates welcome. Be able to interact with various clients/prospect. Be versatile and able to adapt when in front of different clients, Overnight travel will be required (20% initially, may become 30-35%).

MANAGEMENT/PROFESSIONAL OEM Sales Representative

The OEM Sales Representative is responsible for managing and driving sales initiatives.

Key performance objectives in order of priority include:

- Drives business development opportunities by developing and maintaining current OEM and establishing new OEM accounts, makes cold calls, networks, develop leads and works prospects through the sales funnel to meet the revenue goals and maximize market shares in the category as well as OEM.

Interpersonal Responsibilities

Develops strong relationships with potential and current OEMs; proactively communicates product and company related information, such as new products and/or product improvements to OEMS in order to drive sales.

Acts as an organizational liaison to assist in resolving any customer complaints or issues to ensure customer satisfaction; ensure CPO is aware of issues that have the potential for being escalated.

Networks within the industry to identify partnership opportunities with OEMS and penetrate further within existing OEM to forge necessary relationship; facilitates partnerships by communicating Fecon’s product capabilities and value proposition.

Serves as a technical resource to educate and demonstrate OEM products capabilities to ensure customer and dealer needs are accurately qualified and their expectations align to Fecon’s product capabilities.

Participates in industry associations, attends seminars, and collaborates with industry influencers to enhance and share knowledge, remain abreast of best practices, trends, and newest techniques/products, and receive/provide advice. Attends national and regional conferences, meetings, and trade shows to encourage development and to enhance quality and image of Fecon.

Operational Responsibilities

Executes of the company’s OEM sales plan and aligns selling activities to properly support the company’s growth objectives.

Proactively networks and conducts market research to develop new business. Hunts for new business development opportunities within assigned territories to meet Fecon’s sales plan. Key activities include cold calling, networking activities, participation in professional organizations, and attending trade shows and conferences.

Sells direct to OEMs and supports the sales channel as defined by the relationship; negotiates pricing and lead time, creates contracts and ensures proper documentation is completed, communicates product lead time and coordinates warranty program. Ensures timely notification of OEM account information is communicated to appropirate internal teams.

Proactively monitors OEM stocked products and parts to drive availability to regional customers. Advices dealers on appropriate parts and products to stock for their region based on past or regional performance.

Management/Professional OEM Sales/Product Manager

The OEM Product/Sales Manager is an expert for the assigned products and is responsible for managing and driving sales initiatives to meet.

Key performance objectives in order of priority include:

Key performance objectives in order of priority include:

- Manages product position in the product life cycle in order to meet strategic objectives as well as revenue and margin goals.

- Creates and oversees the execution of the plan that sets the vision and objectives for category products to drive product awareness and sales.

- Develops business growth opportunities, evaluate feasibility for strategic fit, and lead implementation to meet company growth objectives.

- Drives business development opportunities by developing and maintaining current OEM and establishing new OEM accounts, makes cold calls, networks, develop leads and works prospects through the sales funnel to meet the revenue goals and maximize market shares in the category as well as OEM.

- Acts as a resource to equip and enable the sales team in order to meet mulcher sales objectives.

Interpersonal Responsibilities

Serves as the primary product expert to assist marketing team and OEMs with product, technical and/or application questions; trains and coaches OEM representatives and marketing teams on becoming product experts. Trains service staff on product value and specifications. Serves as a technical resource to educate and demonstrate OEM products capabilities to ensure customer and dealer needs are accurately qualified and their expectations align to Fecon’s product capabilities.

Collaborates with and supports the Chief Product Manager by providing updates, reports, product specification changes, product and staff performance plans and issues, market and sales activities, and gap analysis routinely or as needed.

Develops strong relationships with potential and current OEMs; proactively communicates product and company related information, such as new products and/or product improvements to OEMS in order to drive sales.

Acts as an organizational liaison to assist in resolving any customer complaints or issues to ensure customer satisfaction; ensure CPO is aware of issues that have the potential for being escalated.

Networks within the industry to identify partnership opportunities with OEMS and penetrate further within existing OEM to forge necessary relationship; facilitates partnerships by communicating Fecon’s product capabilities and value proposition.

Participates in industry associations, attends seminars, and collaborates with industry influencers to enhance and share knowledge, remain abreast of best practices, trends, and newest techniques/products, and receive/provide advice. Attends national and regional conferences, meetings, and trade shows to encourage development and to enhance quality and image of Fecon.

Operational Responsibilities

Coordinates, manages and executes strategies in all aspects of product life cycle management including product creation & development, information, and data pertaining to go-to-market processes. Establishes key performance measures associated with the product and with sales.

Prioritizes, segments, and processes information to internal and external stakeholders to effectively communicate product information to OEMs; ensures all product related information is accessible and communicated to appropriate parties in a timely manner.

Collaborates with production management to ensure product availability and deliverability. Provides insight from the sales perspective on manufacturing issues and works with appropriate departments to ensure resolution of product or scheduling problems.

Conducts competitive analysis and assists in developing strategies to drive product success including market position, product quality and pricing as well as cost reductions.

Conducts market and voice-of-the-customer research to determine target markets and recommend new markets, address customer needs and set pricing strategies. Shares insights and analyses with internal teams.

Proactively networks and conducts market research to develop new business. Hunts for new business development opportunities within assigned territories to meet Fecon’s sales plan.

Sells direct to OEMs and supports the sales channel as defined by the relationship; negotiates pricing and lead time, creates contracts and ensures proper documentation is completed, communicates product lead time and coordinates warranty program. Ensures timely notification of OEM account information is communicated to appropirate internal teams.

Proactively monitors OEM stocked products and parts to drive availability to regional customers. Advices dealers on appropriate parts and products to stock for their region based on past or regional performance.

Acts as a resource to assist OEM in navigating the warranty and repair process; ensures end users understand their responsibilities in the process.

Identifying , assists in coordinating and participates in tradeshows; assists in determining buget, show specific messaging and materials, products and equipment, dealer involvement, trade show booth schedule, reserves hotels and flights, and actively participates in presentations/demos.

Prepares and submits sales forecast reports and identifies the probability of each sale opportunity as required.

Provides feedback to management concerning product value, sustainability, and profitability and makes recommendations to introduce new products, make changes to existing items, or withdraw products from the market. Understands the impact of product withdrawal on OEMs currently utilizing such equipment and provides solutions to address the effect.

Assists in developing, designing and implementing marketing and training collateral as well as product related presentations for assigned products. Develops and maintains a product database that includes product specifications, artwork and marketing collateral.

Monitors customer service reports, identifies issues or trends, and coordinates activities to address customer concerns or needs in order to ensure customer satisfaction. Executes of the company’s OEM sales plan and aligns selling activities to properly support the company’s growth objectives.

Organizational Responsibilities

Monitors the product information presented on the website to ensure it is current, accurate, and reflective of the Fecon standards and branding.

Generates enthusiasm and interest in new products by preparing presentations and conducting new product Gate meetings and launches.

Assists in the development of new marketing tools and resources, including the development of videos, photographs, brochures, press releases, or other materials.

Pioneers new products to drive sales and evaluate true market potential; proactively communicates new product feedback from customers and dealers to internal teams.

Provides customer feedback and market intelligence to assist in continuously improving Fecon’s products as well as identifying new product and market opportunities.

Service Field Service Technician

Reports to the Service Manager

This position does not manage employees.

Conduct field repairs, installations and updates on heavy equipment. Visit customer sites to make repairs and address service problems to determine service and parts needs. Work with Parts, Service and Engineering departments to fulfill customer requirements is a large part of the responsibilities. Train customers and dealers on the proper care and maintenance of equipment are also part of the duties. Additional responsibilities include trouble shooting, conducting product orientation and training sessions in-house and on the road. Extensive mechanical, electrical and hydraulic ability in the Heavy Equipment industry is REQUIRED. This can include skid steers, excavators, forestry equipment, fork trucks, semi-trucks and more. AUTOMOTIVE EXPERIENCE DOES NOT MEET THIS REQUIREMENT.

Skills Required:

Ability to travel as required to customer locations (50% - 75% of the time).

Resourcefulness to find needed services and parts in remote locations.

Ability to work with customer and dealer personnel in a cooperative way to get a job or training mission accomplished.

Excellent people skills working with a diverse set of customers and dealers.