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PLEASE NOTE: KEEP YOUR RECEIPT. A RECEIPT WILL BE NEEDED WHEN SUBMITTING A WARRANTY CLAIM.

Limited Warranty Details

PLEASE NOTE: The warranty card that you have received with your Innovative Marine product must be filled out completely and returned to Innovative Marine within 14 days from the date of purchase. Failure to send in your warranty card will void this warranty.

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Warranties are non transferable and are only warrantied to the original purchaser against defective material and workmanship.

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1 Year Limited Warranty - On All Innovative Marine Products

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Innovative Marine offers a 1 year limited warranty on all Innovative Marine Products. The product is warranted to the original purchaser against defective material and workmanship for 1 year from the date of original purchase. This warranty is valid only under the following conditions: additions, modifications, or changes made to the product by the purchaser and not by the manufacturer shall void this warranty. Damages brought on by abuse, misapplication, or mishandling also voids this warranty.

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This warranty is limited to the repair or replacement of the product at the discretion of the manufacturer. This warranty does not cover personal injury, property loss, including livestock or damage (direct, incidental, or consequential) arising out of use of this product. This warranty gives you specific rights and you may also have other rights, which may vary from state to state. Service or Warranty work done does not extend the original warranty period shown above.

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Upon discovery of a defect, please email us to obtain an RMA Number (Returns Merchandise Authorizations). warranty@innovative-marine.com. Products without an RMA Number will be refused. A proof of purchase from an authorized dealer must be provided when making a warranty claim. All claims should be sent prepaid with the RMA Number on the box to the following address:

Innovative Marine
16026 Carmenita Rd
Cerritos, CA 90703

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3 Year Extended Limited Warranty

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You can increase this coverage by purchasing an Extended 3 Year Limited Warranty. This will increase your 1 Year Limited Warranty to 3 Years from the original date of purchase.

How to Purchase an Extended 3 Year Limited Warranty

The Innovative Marine Extended 3 Year Limited Warranty is only offered on NUVO Aquariums, NUVO APS stands and NUVO Aquarium w/ APS stand combos that have been purchased through innovative-marine.com.

Warranty Claims

Receipt from Authorized Dealer

A proof of purchase is needed from an authorized dealer to ensure a genuine product.

Image of Serial Number

Most of our products have an attached serial number located on the product.

Image of Defect / Issue

An image or short video is required for us to diagnose the root of the issue.

Contact Information

Email over your: Name, Phone Number, Email and Shipping Address

International Warranty Claims

All International warranty claims must be submitted to your Authorized Innovative Marine Dealer in your country. Please refer to their warranty terms and conditions as they may vary from country to country.