If you need to attach Screenshots you can use this Email: support@nevosoft.com (Include your game ID)

PLEASE READ: Tips to ensure your communications with the CF Team are successful!!

Charm Farm is in many languages now. The Facebook platform currently supports: English, Spanish, Portuguese, German, French, Dutch, Polish, Russian & Japanese.
When contacting Support or messaging the Official Page please keep these tips in mind so that we're all able to communicate with each other successfully:

Use short, simple sentences.

If you are experiencing more than one issue, make a numbered list

Be clear and specific, using the exact name of items / buildings or quests

Use proper grammar, punctuation and spell-check

Avoid using slang words or regional colloquialisms, informal language does not translate properly due to the limitations of available translation programs.

These tips will help mitigate the language barrier we must overcome in order to provide the help you need, or to pass along suggestions & feedback.