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Customer Shuttle & Loaner Vehicles

Customer Shuttle Information

Courtesy
shuttle transportation is available to your desired destination within
the Middletown, New Jersey area. Return transportation is also available
when services to your vehicle are completed. Please contact your
Service Advisor in advance to reserve your spot on the shuttle.

Loaner Car Policy

At
Prestige Lexus, we offer a complimentary loaner vehicle for
factory-scheduled Lexus maintenance, with available pickup and delivery
to your home or office. We kindly request your cooperation in following a
few basic policies while driving your loaner vehicle:

-
Complimentary loaner vehicles are provided on an appointment basis.
Please call in advance of your arrival to make an appointment for your
loaner vehicle.

- Due to insurance regulations you are required to provide proof of insurance.

- You must be at least 21 years of age, the owner and named insured of
the vehicle in for service (your insurance policy and provider will be
the primary in the event of a motor vehicle accident).

- The driver of the loaner vehicle will need to present a valid drivers license and a major credit card.

- Only the person(s) listed on the rental agreement are eligible to operate the loaner vehicle.

- All highway-bridge-tunnel tolls, as well as traffic and parking tickets are the responsibility of the driver.

- You are authorizing the use of the listed credit card for the payment
of any traffic, parking, or tolls violations while the loaner car is in
your possession.

- Please ensure that the loaner vehicle is
inspected with our loaner staff prior to leaving our premises. All
damage not noted on the original condition report are the responsibility
of the driver.

- We are not responsible for personal property left in the vehicle.

- In case of a motor vehicle accident you must provide a police report
and provide a claim number from your insurance company at the time of
the accident and prior to vehicle return.

- Smoking and pets are not permitted in our loaner vehicles. A $300.00 detailing fee will apply.

- Use of loaner vehicles outside of the metro New York area or more than 200 miles of the dealership is not permitted

- In an effort to maintain an ample inventory of loan vehicles for all
Prestige clients, this vehicle must be returned within 6 hours of the
completion of service, or is subject to $150.00 per day rental charge. - Services requiring less than ninety minutes do not qualify for a complimentary loaner vehicle.

- The loaner vehicle must be returned with the same level of fuel as
when received. Prestige reserves the right to charge you $5.00 per
gallon to bring the vehicle back to the same fuel level.
Thank you for your continued patronage and for abiding by the
policies that make it possible to provide this service to you.
Please understand that our loan car program is a dealer program offered
by, and at the expense of, Prestige Family of Fine Cars. The exclusions
are only so that we can best serve our clients. Prestige reserves the
right to discontinue loan car privileges to those violating the policies
above, and terms of our Loan Car Policy are subject to change without
notice.