Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Infants do not qualify for Voyager miles.

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

Online check-in

South African Airways is pleased to offer our internet Check-in service - a simpler, smarter and faster way to check in. You can print your boarding pass from 24 hours prior to flight departure, as well as select or change your seat. Online Check-in will remain open up to 90 minutes before domestic departures and up to 2 hours before international flights. Click here to check in online.

Benefits

Avoid airport check-in queues

Be the first to select your seat

Print your own boarding pass in seconds

Check-in times

For all passengers who have e-tickets, online check-in opens 24 hours before flight departure and will stay open up to 90 minutes for domestic and up to 2 hours prior to international departures

Please note that there are different airport check-in times for the following flights:

Social check-in

No more boring flights. Spice it up by selecting from anyone that makes use of this great feature, not only your own friends.

Meet SAA’s latest feature, Social Check-In. A Social Seat Selector that uses your Facebook details and helps you select who you want to sit next to on your following flight.

How does Social Check-In work? Easy!

Check in online on flysaa.com or our mobi site m.flysaa.com and input your flight details

Simply share your Facebook details while you are busy checking in.

Select your profile details that you wish to share with other passengers and add your travel details

Next, a seat map will show you:

Other passengers’ profile details

The seats they have chosen

Available seats – you can now select seats to people with the same interests or going to the same events.

Social Check-In is available for both local and international flights. Make sure you check in 24 hours before your flight and nothing less than 90 minutes for Domestic flights and 2 hours for your international your flight. After that, you will not be able to view the other passengers’ profiles or change your seat.

Profile and Privacy

It is up to you how much information you share about yourself. You can either show more or less details. You can even remove your details entirely.

SAA will not use your profile details for any other purpose than Social Check-In. We will also not share your details with any third parties

Self check-in kiosks

Avoid airport queues and print your own boarding pass with our self service check-in kiosks. These user-friendly touchscreen devices allow you to select your seat and print your boarding pass within seconds. This check-in option is available to all passengers with confirmed tickets on South African Airways. All self service check-in kiosks close 90 minutes before flight departure time.

Bag drop counter

Bag drop counters are specifically for passengers with checked baggage who have checked in online or using a self service check-in kiosk. If you have already printed your online boarding pass, proceed to the Self Service kiosk to print your Bag Tag. If you are unable to print your Bag tag at the kiosk head to the bag drop counter, where your baggage will be tagged and sent to the aircraft.

If you are unable to print your boarding pass, you may print it at the self check-in kiosks, or proceed to a South African Airways check-in counter. If a bag drop counter is unavailable, a conventional check-in counter can be used.