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Privacy Policy

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Need Help? Don’t Fret

Whether you want to know how our solution works or help with our advanced features, you can count on our top-notch, reliable support from our team with response times that would have you shouting, “Now that’s customer service!” with no additional costs. All depends on the time zones, of course. We are based in the Netherlands after all!

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Founding Spirit

Johan Tilstra, our CEO and Founder, founded Lean Library because he wanted to build the best solution to solve the many issues that patrons and librarians worldwide are facing. The man himself was a librarian with a mission to simply help end users get to those resources in the most seamless, painless way possible while still maintaining privacy and security. Lean Library is the result of that.

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Features Features

We want your patrons to know that you are there to assist them at the point of need, so we created a comprehensive, high-quality solution that solves multiple issues including getting access to resources, adding messaging notes on certain databases, Open Access initiatives, and simply getting your resources to the screens of your patrons right within their workflow.

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Implementation Made Easy

We employ the best people and we are not just saying that. Our implementation/development team are here to help ease your way into implementing our solution into your library. Direct integrations are available with many providers, so you don’t have to worry about FTPs or KBART file uploads anymore. Just one little step to making it all efficient!

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Privacy

We take patron privacy and security very seriously and have no financial interest in your data. We work hard to make sure our solution does not infringe on your patron’s right to not be monitor. There are no user accounts, no registrations and no personally identifiable information and entirely GDPR compliant so you can safely promote our solution to your patrons.

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Your Library, Your Voice

We make sure that our solution is fully aligned with institutional branding and tone of voice. That’s why we make sure that the visual of our solution is all about promoting your visibility. We even made the messaging fully customizable! You should be recognized for the service you provide, and we are happy to be able to help with that.

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WE LISTEN

The library community and their patrons have a voice that needs to be heard. We welcome and listen to suggestions of improvements and will immediately plan it into action for future developments. We strive to make it easier for patrons to reach library’s subscribed resources in the quickest way possible and by listening to the community, we are one step closer to achieving that goal.