Our market development work is important to achieving our statutory objective to promote competition in, reliable supply by and the efficient operation of the electricity industry for the long-term benefit of consumers.

If an anomalous event or outcome occurs in the market or the broader electricity sector, we investigate it to determine the causes and whether something can or should be done to prevent such an event or outcome from occurring again.

Our vision

Our vision is to be a world-class electricity regulator, delivering long-term benefits for consumers and contributing to the New Zealand economy.

Our values

Our people

We support the development of each other and work together to achieve our goals.

Boldness

We are decisive, forward thinking and not afraid to do the right thing.

Excellence

We are committed to producing the highest-quality work.

Openness

We are transparent in our work and listen to others.

Integrity

We are honest and trustworthy and treat everyone with fairness and respect.

Our mission

We promote competition, reliable supply and efficient operation of the market for the long-term benefit of consumers.

The New Zealand electricity market is widely regarded as one of the world's most competitive, efficient and reliable in reducing barriers to entry, expansion and exit, facilitating consumer participation, providing efficient price signals and promoting flexibility and resilience.

We work to ensure:

consumers have a variety of suppliers and products to choose from within a highly innovative and competitive retail sector

the electricity market efficiently meets the country's future electricity needs - the incentives to invest in generation and manage electricity consumption reliably deal with dry spells and other supply shortages.

prices for electricity are consistent with workable competition at all locations and all times

our engagement and communication with all stakeholders is clear and consistent, enabling greater understanding of the market and its development

the electricity market has a high level of credibility - both nationally and internationally - giving stakeholders confidence