Inactive table entries appear in filter list in RE:NXT

Raiser's Edge NXT Lists allow us to filter out specific constituents to get a group that we are looking for. There may be times when a user notices that specific filters available also include inactive entries.

Article
Number:100520

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Raiser_s_Edge_NXT

A table entry may be inactive but there may be records that are using an inactive entry. The inactive entries appear on the list filters so users can use list filters to find these records.

In a later release, we will be including an option to exclude inactive entries.

NOTE: The Fundraiser filter for Analyze>Opportunities does NOT include Solicitor records that are marked Inactive1. In RE Database view, navigate to a Constituent record that is marked as a Solicitor2. Click the Details button next to the Is a Solicitor checkbox3. In the Solicitor Details window, check the box in the upper right corner "This solicitor is inactive"4. Click OK