Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Rating: high to low

Price per month

Total: 5.3

Reliability

6.2

Speed

5.8

Support

4.2

Features

5.4

Value

4.8

Average from 217 reviews

Showing 16-20 of 229 items.

2018-12-13 15:51:04

Rob 5.0

I had fibre with a land line, in the 2 years that I had the land line, it never worked... I spent many hours on hold trying to get through to the contact centre which was a waste of time. In the end I decided to leave and was warned that i was breaching contract (penalties) but countered that the land line issue was a breach by Vodafone because I had paid for it and never received it. The Vodafone people were awesome and refunded the cost of my landline for 2 years (which in effect altered the contract) so I stayed. I left because the price of my fibre has been halved by moving to a new provider. ...read more

Pros

The Vodafone Ultra Hub is an ok modem. The online management is pretty good.

Cons

The Ultra Hub modem isn't strong enough to get continuous signal upstairs. The service from Vodafone is not good, but is it anywhere?

2018-12-11 14:47:26

Bex Brown 4.8

Constantly cuts out for no apparent reason. Next to impossible to get anyone to answer their phones and actually help you. Would not recommend at all

2018-12-09 11:38:48

Dave Burnham 7.0

Broadband reliable.Customer service average.Tech support excellent.

Pros

Customer communication regarding billing and end of contract is hit and miss...usually miss