A couple weeks after the dust has settled in the arrest of the University of Utah nurse for upholding hospital policy, it’s time to investigate to see what ethics and compliance officers can learn. The lessons here include more than just having a strong policy and procedure management program, but also pairing it with an effective compliance training program that inculcates strong processes that can withstand pressure and not sacrifice core values.

Policies and procedures create the framework of an effective ethics and compliance program. However, this framework only resonates through an organization when paired with training. Policies and training together is what ensures that the concepts within our documents are absorbed and adopted. It’s what drives true behavior change and increases the ROI of culture.

If you can’t prove the effectiveness of your training program, how are you going to get the necessary budget and resources you need to ensure it remains effective? And if you are not measuring effectiveness thoroughly, you will not know how your program can be improved and changed to reduce risk and continue meeting the needs of your organization and its employees. Let’s talk about effective compliance training program measurements.

Shrinking attention spans has everyone from teachers to advertisers to ethics and compliance training professionals concerned about getting their messages across in meaningful ways. But attention spans may not be shrinking, as much as they are changing. It behooves every training program manager to understand these changes and embrace them to determine the best approaches to capturing attention with their content.

The WannaCry cyberattack is being called the biggest ransomware attack in history. The insidious nature of the attack heightens the urgency of implementing sophisticated cybersecurity measures. It also reinforces the necessity of a cross-functional approach to cybersecurity and the critical role Compliance plays within that approach. Take a look at Compliance’s role in preventing the next WannaCry attack.

There is a knowledge gap among compliance professionals, and it’s not due to a lack of information. In fact, the main culprit may be too much information located in too many disparate places. That’s why we created Compliance Next.

Technology is bringing us into a whole new world for compliance effectiveness and efficiency. The biggest benefits are in the form of automation and it is making major impacts in critical areas of compliance programs. Here are four key areas in which automation is putting the “e” in ethics is a very meaningful way.

By 2020, the two youngest generations will comprise nearly 70 percent of the global workforce. Along with bringing in their own learning habits and preferences, millennials are changing the way we all learn. It’s time to make sure our training techniques are keeping pace with the modern learning.

Let’s look into some hard data to get us off on the right track for 2017. There have been many developments pertaining to helplines, whistleblowers and retaliation this year. Being aware of the trends stemming from those developments will help us make sense of what the data is telling us and how we should react to it.

A robust compliance program uses a blend of internal reporting data, training and case management to create a program stronger than any one of its parts. Yes, that takes careful planning and some experimentation—and yes, the payoff is worth it.

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About the Blog

The top minds in ethics & compliance

Ethics & Compliance Matters™, the official blog of NAVEX Global. Leverage the news, insights and best practices you find here to stay ahead of GRC trends, and take your compliance program to the next level.