The mood in here

Chef Town game progress LOST!! Level 69 to Level 1?!!! 8-16-16

Level 69 as of last night, 8-15-16, and today, Level 1?!!! I uninstalled, reinstalled, again, and it's at day 1, level 1! I will clear the cache and try again. But do tell me what I can do to get my Rubies/Recommendations back? I had over 8K Rubies!
TY

could you please, give us some information, so we could help you efficiently.
What device do you use? Do you have the latest update? Were there any problems with other apps you use? Also, please give us your Nanobit ID.