Experience was more than I could ask for. Mike Boden was on point and a great partner in getting me into the car I wanted. The premises are very welcoming and the staff courteous and very helpful. Highly recommend this dealership.

Consumer Review

What I was Looking for

by Bgh from Marion, va.

January 6, 2019

Very nice truck. What I was looking for at a price I could Afford. Very nice design and loaded with features that I wanted in my next vehicle.

I would recommend this place to everyone. Worked with Sam he made the whole experience of buying a car very pleasurable. He knew exactly what I was looking for when I had no idea, he was very thorough and I left with no questions!!

Consumer Review

Defective Transmission

by JoJo from Gig Harbor, WA

January 5, 2019

When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.

I recommend them !🙏 they are the best ! Both of them JC and The financial manager who we work with ! We love them and they are really nice persons🙏!

Consumer Review

Easy to Drive

by Sgt. B. from Peoria, AZ

January 6, 2019

The V6 provides plenty of power still averaging 18mpg in the city. The auto idle shutdown takes a little getting used to at stoplights and I have had to watch my head getting in and out due to the angle on the A pillar, but drives great, real smooth and responsive.

The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.

Consumer Review

Most reliable SUV I've owned

by Happly retired from Little Falls

January 7, 2019

Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.

I live in Charleston South Carolina and I have just bought a beautiful Volvo XC90 T8 Momentum from Prestige Volvo of Englewood and I want to thank Frank Monica and Tristian for the help, specially Frank for the prompt response of my emails and telephone calls and he guided me throughout the process made this whole purchase so easy and convenient. I am very happy with the service and my purchase

Consumer Review

Great purchase

by GDUB from Saint Clair Shores, Mi

December 15, 2018

We found exactly what we were looking for as this vehicle satisfies all my needs. Very comfortable and performance is good for the 4cyl. Very driver friendly. My family is tall, 6'4" and 6'6" and we both fit very comfortably in this vehicle with room to spare in the back seats.

Lou was very helpful understanding the financial situation. He was helpful, knowledgeable and went out of his way to make me feel happy with my purchase.

Consumer Review

Super car

by EnkyJeff from FITCHBURG

January 13, 2019

Everything I wanted in one. Jeep Cherokee limited edition 2019........big screen towing group super full sunroof. Heated leather seats navigator....I love this car Atcthe time that everyone stay home from snow we had fun out .....

This has been our 3rd experience working with Scott Zukowski.He is an amazing sales rep with a lot of knowledge about Volkswagen. It is our 8th year with VW and our experience keeps getting better and better.

Consumer Review

Dodge Charger never gave me any problems

by Just Cooling from Alliance, Ohio

December 17, 2018

Great in the snow, and plenty of leg room. The gas mileage is not bad either. I love the ride and the mid size that can squeeze in any parking place.

My experience was very good when choosing Route 23 Honda. Although my favorite service person, Poppy, is no longer there I still find it pleasant. The only problem I had is it seems they just don't have enough help at the "busy" times - morning and evening and Saturdays. Everyone there is polite and knowledgeable but you could tell they are stressed. I like the sales dept and also the service. I have no further complaints and would continue using them.

Consumer Review

So happy to have what I want

by QueenWorth from Columbus, OH

January 4, 2019

I've finally gotten a vehicle that I deserve and want. I love the ride and the braking: deer ran in front of me during my test drive. I'm a Jeep kind of girl so this is a dream come true.

I remember when i almost bought a vehicle when they were located in Hauppauge,ny. This experience at there new location in Farmingdale,n.y was exceptional> no pressure great atmosphere and a wonderful and professional sales person. Sales professional Annalea was so helpful and answered all the questions i had about the vehicle. The vehicle which i purchased was super clean and had all the options i wanted. After looking at used vehicles i am happy i purchased for Novak Motors .Annalea is an asset to this company and would without reservation reccommend Annalea and this Dealership to anyone i know looking for a great deal on a quality used vehicle. I would also like to commend Frank Cannizaro for all his help.

Consumer Review

Best driving car that I have own

by Callykitten from Orrville, Ohio

December 28, 2018

The car is everything I need. Four wheel drive makes it very reliable in the winter. I have not had any problems with this car.

This is the 2nd vehicle I have purchased from Novak. Both times I received top notch service. I dealt with Scott, he was very personal and knowledged. He made my experience very smooth. I definitely recommend Novak and Scott

Consumer Review

My First SUV

by Twins18 from Columbus Ohio

November 26, 2018

Smooth transition for the situation I was in! The car is in great condition and the family loves it! Definitely a keeper, would recommend most definitely!

Scott and Amy made the arduous chore of buying a car pleasant. I expect to make future car purchases from Novak and will recommend to all.

Consumer Review

Bad transmission, problems with electronics

by Uzevla from San Jose, CA

November 24, 2018

Well, Jeep Cherokee has various transmission problems and that would be ok only if they ever were able the grow out of those problems.
First reviews in 2014 were talking about those problems. Four years later, problems are still there. My 2016 Jeep certainly caught those problems.
So, pay attention, Jeep is not only about getting less reliable car, which might be ok given its price, but it is about bad manfucturer, bad delarships, that just don't address your problems, properly and timely.
If you have V6, expect neverending Start/Stop electronics problems that again, last for years.
One or quite irrelevant problems, that best describe who Jeep is, was the door rubber that all peeled of within a month of ownership.
Guess they don't fix manufacturing defects as after all nobody is getting fired for that - government will bail them out eventually. Don't buy from people whose job doesn't depend on their products selling good.

Bought my son a used 2016 Jeep Cherokee from Novak motors. The process was easy and my sales consultant, Scott was the best. Place was in immaculate condition. Enjoyed the whole experience

Consumer Review

Great Car

by kim613 from templeton,ma

November 19, 2018

This car has everything that I need from great gas mileage to four wheel drive. The 9 speed transmission makes it great for highway driving but it is easy to switch to 4 wheel drive when the roads are snowy

Just bought my SUV from Novak Motors in Farmingdale NY and let me tell you the service I received was Second to none between Scott and Amy who made me feel so very special and went far and beyond to make sure that all of my needs were met. This buying experience I will never forget God Blessed you both. I'm surely going to recommend Novak motors to everyone I know. I was never pressured and felt so comfortable in their showroom that spending time there was just as pleasurable as a stroll in the park.

Consumer Review

My Jeep is by far the Best vehicle i've drove !

by LillyK from Van , Texas

November 16, 2018

My Jeep has everything any driver would desire . My Jeep is the best decision i've ever made ! It has comfort , safety , style and above all its dependable in everyway .

I have always bought my vehicles new, mainly for fear of what I would be getting used and to get a good warranty. Recently, my wife dealt with Novak for her lease turn it/buy out. I was very impressed with them and had decided to give them a shot when I was ready to turn in my vehicle and get something else. I???m glad I did and they gave me no reason to shop anywhere else. They had the vehicle that I wanted, at the price that I wanted and gave me the trade in value and warranty that I needed. The whole staff is friendly and accommodating with no pressure tactics. If you are in the market to purchase a car, definitely come see Novak first. You may not need to go anywhere else.

Consumer Review

I must had bought a bad one.

by Angg1978 from Council Bluffs, Iowa

November 10, 2018

My trailhawk has spent more time at the dealership being fixed than it’s been in my garage. One thing after another. Major electrical issues constantly. First American car ever bought and most certainly the last.

When I started my search for a new vehicle on line, Alexis was very helpful in getting me the information I needed to make an informed decision. I asked her not to overwhelm me with phone calls, text messages, etc. and she didn't. She simply provided the information I needed and told me when I was ready to contact her. Once I arrived at Global I worked with Riley who had a good energy about him and was very accommodating in showing me a few vehicles that I was interested in. We did a test drive, worked out pricing and I left there with my new 2019 Chevy Equinox. Overall a great experience. I have bought vehicles from Global before and will continue to go back in the future.

Consumer Review

No issues

by Sarah76 from Chicago IL

January 8, 2019

I have owned this for almost three years and no issues whatsoever. Very reliable, good on has, and great bells and whistles inside. Love the navigation and big screen on the limited edition.

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