ICICI Lombard GIC Ltd. is one of the leading private sector
general insurance companies in India. We are a joint venture between ICICI Bank
Limited and Fairfax Financial Holdings Limited, a Canada based diversified
financial services company. We have won many accolades and awards on various
platforms, including the recently won "Best Social Media Integrated
Campaign Award" and "'Non-Life Insurer of the Year'. We are well
known for our innovative products, marketing strategies, focus on technology
and exemplary customer services.

Type Of Application : Walkin

Company Name & Post ↓

ICICI

Role:customer service executives

Job Description ↓

To handle inbound or outbound calls

Identifying, Handling and resolving customer queries and
concerns while maintaining expected quality as per ICICI Lombard on call, chat
or email

Documenting / Recording transactions and the necessary
follow-up requests with other functions by completing forms and record logs

Understanding multiple products and processes

Influencing customers to buy or retain product or service by
following a prepared script to give product reference information

Eligibility ↓

Desired Candidate Profile:

Any Qualified Graduate

Excellent Communication skills( English & Hindi
Mandatory)

First preference will be those candidates who understands
thoroughly about Insurance Domain & ICICI Lombard GIC Ltd .

Ready for rotational shifts & offs

Ready to work in Voice Process

Candidate appeared in the last 6 months need not apply

Employees working for any ICICI Group (Offrolls or onrolls)
are not eligible

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