Judicial Case Processor I (#MAFC01) We are currently accepting applications for this position. To apply, please close this pop-up window and then click on the link for Career Opportunities.$24,346.00 Yearly Min / $30,433.00 Yearly Mid / $36,520.00 Yearly Max

Judicial Case Manager I (#MAFC04) We are currently accepting applications for this position. To apply, please close this pop-up window and then click on the link for Career Opportunities.$29,825.00 Yearly Min / $37,281.00 Yearly Mid / $44,737.00 Yearly Max

Description of Occupational Work

This class series identifies nine levels of work in the Administrative Services occupational group, Legal Services occupational series and describes case processing and case management work in the Justice of the Peace Court, Court of Common Pleas, Family Court, Superior Court and Supreme Court. Case processing involves the review, preparation and processing of legal/court documents and the performance of specialized activities that support the expeditious disposition of cases. Case management involves the integration of case processing methods and techniques with the application of case flow and caseload management principles designed to move cases through the various steps of the legal process. Cases managed include all cases within the jurisdiction of each court as prescribed by the Delaware Constitution and Delaware Code.

Note: The Judicial Case Processor career ladder incorporates levels I, II, and III. The Judicial Case Manager career ladder incorporates levels I and II. The Case Processor I and Case Manager I levels are to provide entry for hiring new employees into the class series but does not preclude hiring new employees at the higher levels. All positions allocated to the Case Processor career ladder are classified at the III level (highest level in the career ladder); however, depending upon the operational needs of the court, not all courts can support the Judicial Case Processor III level in the career ladder. To implement the career ladder, current employees are assigned to the level for which they meet minimum qualifications and promotional standards for those levels assigned to the court. Employees may be promoted through the career ladder in accordance with promotional standards for those levels assigned to the court. The promotional standards, a selection document under separate cover, set forth the criteria that define and describe the complexity of work required for advancement through the career ladder. The Judicial Case Processing Supervisor, Judicial Case Management Supervisor, Judicial Operations Manager and Judicial Case Management Administrator, although not part of the career ladder, provide competitive opportunity for movement of employees.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

JUDICIAL CASE PROCESSING

Reviews legal/court documents for completeness, accuracy and compliance with applicable time limitations, costs and court procedures and determines appropriate procedural requirement for processing.

Prepares and issues a wide variety of court and legal documents. Researches case files, records, databases and other sources of information to insure accuracy of case data and resolve discrepancies.

Enters information into manual or automated systems.

Prepares and maintains files and records insuring all required documents are included.

Provides information on court/unit procedures and event status to the public, judges, attorneys and litigants.

Regular contacts are with litigants, judges, case management and other agency staff and other judicial/legal/law enforcement office staff for the purpose of gathering and relaying information in the processing of case activities and resolving complaints and problems.

Judicial Case Processor III

This is the advanced level of case processing. This level performs the full range of processing activities for the most complex cases with minimal supervisory direction.

Unit supervision requires supervision exercised over two or more merit or judicial classified full time positions per the Merit Rules and Judicial Personnel Rule 5.1350. The elements of supervision include planning, assigning, reviewing and evaluating performance, training and recommending hire, termination and discipline. Supervision also includes responsibility for providing documentation to support recommended corrective and disciplinary actions, signing performance plans and appraisals and resolving informal grievances. Overall supervision of the operations of a JP Court.

Responds to issues and inquiries from the general public, attorneys, litigants and defendants often requiring tact, diplomacy and discretion.

Judicial Case Manager I

This is the entry level of caseload management work learning the legal processes and procedures and case management functions while performing the full range of case management activities.

Attends training programs and receives on-the-job training in all aspects of cases within a civil or criminal caseload, trial functions, drafting judicial orders and independently managing a caseload.

Learns the organizational structure, jurisdiction and functions of all courts and the interrelationship with related agencies (i.e. criminal justice and law enforcement agencies, social service/community service agencies, non-profit, governmental).

This is the full performance level of caseload management work performing the full range of case management activities. In addition to the full range of caseload management activities, work may also include supervising case processing support staff.

This is the first line supervisor of a unit of case processors and Judicial Case Managers. Supervision of Judicial Case Managers is required to be classified at this level.

Incumbents are thoroughly versed in the operations of the court and associated functions in other courts.

Supervision is exercised over two or more merit or judicial classified full time positions per the Merit Rules and Judicial Personnel Rule 5.1350. The elements of supervision include planning, assigning, reviewing and evaluating performance, training and recommending hire, termination and discipline. Supervision also includes responsibility for providing documentation to support recommended corrective and disciplinary actions, signing performance plans and appraisals and resolving informal grievances.

Coordinates case activities with other internal and external departments, agencies and courts/units.

Provides input in the development of policies and procedures in conjunction with other department/unit managers to insure compliance with overall court objectives and goals.

Confers with judges/administrators on matters affecting the day to day management of the court's caseload.

Evaluates operations, develops and implements recommendations for area of specialization/function.

Regular contacts are with judges, attorneys, litigants, law enforcement agencies and other legal agencies for the purpose of ensuring cases are processes expeditiously and legally.

Judicial Operations Manager

This is the first line manager of a unit of a court's operations (i.e., 24-hour JP Courts or other designated courts, county-wide operations for CCP, criminal or civil divisions in Family Court, or a major functional unit of Superior Court operations) responsible for program/administrative responsibilities such as implementing policies/procedures, representing the courts' operations in the testing of pilot programs as the subject matter experts and implementing new programs as a result of legislation. Positions typically report to an administrative superior.

Supervision is exercised over two or more merit or judicial classified full time positions per the Merit Rules and Judicial Personnel Rule 5.1350. The elements of supervision include planning, assigning, reviewing and evaluating performance, training and recommending hire, termination and discipline. Supervision also includes responsibility for providing documentation to support recommended corrective and disciplinary actions, signing performance plans and appraisals and resolving informal grievances.

Participates as a team member in the development of and oversees the implementation of programs designed to expedite work and case flow and to implement new laws and court mandates. Implements and participates in pilot projects.

Works with a variety of internal and external groups to identify and resolve issues that impact court operations and case flow.

Represents the court on various committees, task forces and working groups.

Regular contacts are with the court's management, other court management, law enforcement officials, judges, and other high level government officials for the purpose of advising on issues, identifying and resolving operational or legal problems and ensuring the court's goals and objectives are met.

Judicial Case Management Administrator

This is the administrative management level.

Supervision is exercised over two or more merit or judicial classified full time positions per the Merit Rules and Judicial Personnel Rule 5.1350. The elements of supervision include planning, assigning, reviewing and evaluating performance, training and recommending hire, termination and discipline. Supervision also includes responsibility for providing documentation to support recommended corrective and disciplinary actions, signing performance plans and appraisals and resolving informal grievances.

Responsible for developing and monitoring budgetary or fiscal elements for operations, projects and programs.

Participates in the development and oversees the implementation of programs designed to expedite work/caseflow on a court-wide basis.

Works with a variety of internal and external groups to identify and resolve issues that impact court operations.

Represents the court on various committees, task forces and working groups.

Knowledge, Skills and Abilities

The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the knowledge, skills and abilities listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.