Understanding the Philippines’ Business Practices and Culture

Unlike any other culture, Philippines’ business etiquette and practices grow through personal relations. Because Filipinos are keen, initiative, and friendly, many foreign countries and tycoons take advantage of putting up their trade here. Though the Philippines observes various cultural influences, it heavily caters to its own business practices. So, how would you prepare for a business meeting with a Filipino partner? Does it require huge efforts to meet their practices? If you are interested to know the business etiquette and practices in the Filipino culture, continue reading this article from Outsource-Philippines, a business process outsourcing firm.

As per Maida Pineda and Paul Rodell, pros in Filipino culture, Pinoy business owners build a business with trust. Meaning, if you came from a diverse culture that conducts important decisions over the phone or thru emails, you need to adjust your grip.

What You Must Know About the Philippines’ Business Etiquette and Filipino Culture

To appreciate the Filipino culture when it comes to business etiquette and practices, we rounded up some of the basics of how you can get along in the Philippine culture. This guide aims to introduce focal points you must remember when you decide to run business dealings in this country. And because the culture is quite different from other countries, you must take an effort to grasp the ethics to secure successful business deals. Besides, the Filipino culture is enthusiastic you won’t mind embracing them at all.

Philippine’s society uses a hierarchy just as any part of Asia. Knowing who to approach first is important thus, make sure to contact the right person. Keep your heads up and connecting with lower-leveled workers won’t benefit you. Target the middle people for they have the power to fuel your chance and boost your deal. Hence, connection plays a vital role in this business culture.

You may find it unusual but meetings start later than the agreed time. However, this doesn’t mean you can come late. Arrive beforehand and adapt to sudden changes flexibly.

Keep your word and commit to your promises. Filipinos are indirect and avoid conflicts in possible ways. Because hospitality and kindness are innate, their friendly attitude doesn’t mean that the deal is in progress. Perhaps, they want to keep things light to avoid conflicts. Also, giving gifts is a business etiquette you should learn.

Aside from the business etiquette and practices, know the local ethics in the place. Never joke about religion and avoid direct confrontation. Shun away from aggressive actions like strong eye contact, tapping or raising conflicts closely. Filipino culture is a blend of professional ethics and enthusiastic actions, especially in the business culture. During meetings, choose the right attire and don’t go overdress. Filipino locals take meetings professionally so you have to dress accordingly.

Communication is very important. Keep in mind that Filipinos are indirect so, make sure to deliver your offer carefully. They won’t say “No” in front of you and you need to listen closely. Lastly, the Philippine culture dwells with respect and relationships. Therefore, you must build rapport, respect the people, and engage yourself. If you came from a diverse culture that runs directly, accept that the Philippine culture appreciates small talks.

Can Outsourcing to the Philippines Help Your Business Grow?

Philippines is one of the top outsourcing destinations. Aside from its economy status, the Filipino workers show great efforts in providing quality service like no other. These workers go the extra mile in boosting your business to grow and to strengthen the present relationship. This makes the Philippines an ideal location to outsource business. Besides, the business etiquette and practices mentioned above shows how outsourcing to the Philippines is easier compare to others.