Partnership Access Line

The Partnership Access Line (PAL) supports primary care providers (doctors, nurse practitioners and physician assistants) with questions about mental health care such as diagnostic clarification, medication adjustment, or treatment planning. Our child and adolescent psychiatrists are available to consult during business hours.

PAL is available to providers caring for any patient in Washington and Wyoming. This consultation program is funded by Washington’s Health Care Authority and Wyoming’s Department of Health. The phone consultation is covered by HIPAA, section 45 CFR 164.506; no additional release of patient information is required to consult by phone.

Contact

Washington providers call 866-599-7257 Monday–Friday, 8 a.m. to 5 p.m. Pacific time to be directly connected to a PAL child and adolescent psychiatrist.

Wyoming providers call 877-501-7257 Monday–Friday, 9 a.m. to 6 p.m. Mountain time to be directly connected to a PAL child and adolescent psychiatrist.

Provider Resources

Care guides

PAL publishes Primary Care Principles for Child Mental Health yearly. This guide is based on current evidence in the literature about mental health treatments in children. It is a digestion of current knowledge into focused practical points for the primary care physician.

Meet the Team

The PAL team consists of child and adolescent psychiatrists affiliated with the University of Washington School of Medicine and Seattle Children’s Hospital. In addition, PAL has a master’s-level social worker who can assist with finding mental health resources for patients with any type of insurance (state-funded, private or no insurance).

Seattle Children’s complies with applicable federal and other civil rights laws and does not discriminate, exclude people or treat them differently based on race, color, religion (creed), sex, gender identity or expression, sexual orientation, national origin (ancestry), age, disability, or any other status protected by applicable federal, state or local law. Financial assistance for medically necessary services is based on family income and hospital resources and is provided to children under age 21 whose primary residence is in Washington, Alaska, Montana or Idaho.