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Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.goodluck!

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Here is a great tip explaining where you will be able to find and download an updated PDF version of this manual. This site will also provide you with a huge database of other product user manuals. Click HERE to find out exactly how to download the manual.

At this link you will also be able to read reviews on this product, compare prices, and get a general overview. There will also be a full spec sheet on this product.

Click HERE to navigate to Retrevo, where you will be able to download the manual.

Broken parts can be replaced, usually fairly inexpensively. However, it's not a user serviceable problem and will need to be repairedby a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.

Here are 3 possiblilities. Without knowing what your exact model number is I couldn't determine which one would work. Let me know if any of these were helpful. The first 2 are probably the most likely matches.