The U.S. Department of Justice provides information about the Americans with Disabilities Act (ADA) through a toll-free ADA Information Line.

If you were not allowed to use the restroom in a building (customer restrooms are typically a requirement of the building plumbing codes), we suggest you contact your local commercial building code enforcement office. Being aware of how the codes “reads” before calling will make it less likely that a “busy code enforcement official” will tell you there is no “customer restroom” code. Click here unofficial code sample.

Municipal public health departments typically require that mandated restrooms be sanitary and in particular, that food handling establishments have restrooms that are clean and include soap and hot water.