Field Application EngineerStrategic Polymer Sciences, Inc.

THIS JOB HAS EXPIRED

We are looking for a talented individual to fill the role of a Field Applications Engineer. This position is key in supporting and managing relationships with customers and bringing critical customer requirements back into the development and product management process. The ideal candidate will have exceptional communication skills, excellent problem solving and troubleshooting skills, as well as the means to require thorough knowledge of our products.

Job Duties:

Main point of contract for customer support issues via email and phone.
Provide front-line customer support through pre- and post- sales efforts with key customers.
Gather technical requirements from our customers.
Provide insight and support in the creation and modification of product designs.
Developing and/or conducting onsite training sessions for our customers.

Skills/Qualifications:

Strong Technical background
Strong interpersonal skills
Strong analytical skills
Excellent presentation skills
Well organized
Team oriented
Cooperative and willing to assist others
Able to multi-task
Able to manage tasks with changing priorities
Positive, can do personality
Good sense of humor
Attends and participates in meetings as required

Education & Experience:

MS in Electrical or Mechanical Engineering.
3-5 years working experience as a FAE.
Field experience or hands on practice or knowledge of multi-disciplinary system design and development.
Design and development experience/ skills in ? circuit design an firmware.
Ability to effectively communicate technical information to nontechnical audiences.