Need help! Computer going from bad to worse.

Question:Need help! Computer going from bad to worse.

My PC is having multiple issues, even after trying the R&R scans. Only SAS and Malwarebytes completed without any issues. The last scan, MGTools, ended with a blue screen. Combofix never started the scan portion, even after waiting 3 hours. Root Repeal seemed to finish, but came up with a message about an inaccessable memory block and then the computer shut down.

The current problems I'm having: Google redirect (IE); Hard drive errors (last one was right after power on); programs not opening over time; almost all files on computer are hidden; message about corrupt files in recycle bin (even though it's empty); volume doesn't work; some file on my desktop called "settings.dat" that was created today and, according to it's properties, opens with daemon tools pro.

These are the only logs I have. I'm not sure what the MGTools log will show after the blue screen incident. If there is any step that may seem like I missed it, trust me, I did everything I my PC would allow me to do in its current condition.

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Preferred Solution:
Need help! Computer going from bad to worse.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

The problems started about six months ago--every time I'd turn on the computer, it'd scan the hard drive for errors, claiming an improper shutdown. Then, two months ago, it started going to a black screen saying a windows file is corrupt, use the XP CD to restore the file--but simply restarting the computer at that point would get it going (only came up on a fresh start).

Then in the recent times, the screen is completely black. I turn on the computer, and no signal is sent (I'm guessing) to the monitor, so it's just flashing the power light...but after waiting approximently 10seconds, and restarting ('reset button'), it would go to the other problems--file corrupt screen, then the error scan...and this latest time, it took 4 resets for the screen to catch a signal...

All wires are plugged in good, and everything seems to be functioning properly, except for, of course, this problem I have...and I really have no idea where to start on fixing this. I planned on keeping this computer for another year or so--and hope this can be fixed! Anyways, any ideas/suggestions, please let me know!

Thanks,
-X

Answer:My Computer - Getting Worse & Worse! Is there hope?

take the graphics card out and insert it back in firmly making sure it is sat properly in its slot. check the manufacturers websites for your motherboard and graphics card and see what the bios updates do, and see if they have any FAQ's to check if anyone else has been having similiar problems to you in terms of people who have the same motherboard or graphics card??

Email the manufacturer(s) for your motherboard company and graphics company.

Hello my new bestest friends. I need help ! (as does everyone who comes here) My computer has been running like a bag of you know what for about 3 weeks. IE became corrupt and will not start even after uninstalling and re installing Versions 6 & 7. However this is not the problem as I am currently using safari and finding it great. The problem lies with my computer and it's sluggishness, ever since IE became corrupt my computer seems to have slowed. I am getting occasional Internal memory (blue dos screen) errors and several other little glitches like windows XP's search program will not close after I perform a file search. I have performed several Virus & spyware checks such as AVG and Spyware Doctor also several registry progs like registry Booster.AVG comes up clean, however Spyware Doctor and Registry Booster both show a lot of Registry errors inluding heaps of lnk file and url files. I removed most of these the first time around but discovered it to have deleted all my shortcuts and bookmarks that I much needed (well not so much the shortcuts) It did not remove the actual .exe files but was a major hassle as my dektop shortcuts where wiped. So I performed a system restore and now have everything back.I am wondering are/have these files become corrupt or is this just overkill on the software (spyware Doc & reg booster) behalf?? I have also noticed in my Hijack this log that there are several (missing files).I am so in need of help as i use my computer to p... Read more

Answer:Need Help Computer Getting Worse And Worse!

Hello Krisso,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

I started the day on a high note, before turning on the computer that is, thinking I was going to get some things done. This was not to be: So we start at:

FAIR:
After XP loaded it said that it had recovered from a serious error Product ID _251... so I did some digging around and got some info from microsoft's web pages complete with registry fixes (deleting bad entries, etc.)

I did a quick scan with malwarebytes and it found some stuff that I deleted and when I did a restart it didn't come up correctly.

Went into safe mode and it came up.
(made a HUGE mistake here. Did not copy files I wanted to save when I had the opportunity)
Closed out of safe mode and let it start normally.
Would not boot normally.
Tried to boot in to safe mode and now its recycling back to POST, we have gone to...
BAD:
Hmmm. So I thought how about putting the XP disk in and then do an install leaving file system intact.
When I got to the point of doing the install I chickened out because it said that it might delete the My Documents folder (had some things in there I didn't want to lose) I've done this procedure before and perhaps I should have taken the second opportunity to recover gracefully but I did not.

I hit F3 to cancel out of the install to try and boot from my other HD that has XP (but with some driver issues that I had yet fixed.)

I went into the CMOS to change boot order and notice that the hard drive (the one that I was trying to boot into is not showing ... Read more

Answer:HD/Filesystem prob:Went from fair to bad; then to worse, much worse

Test the HDD with the drive manufacturers disk tools (preferably using a different PC). Run the short and long tests. If either test fails or has errors, the drive is faulty.

My icons are disappearingThe computer is running slowViruses have completely taken over my computerI am going through financial difficulties right now and would REALLY appreciate help.I understand computers therefore I can take direction fairly well..Just please tell me what I need to do.

Ok I had another thread open so I appologize if this new one shouldn't have been made. I just freaked out cause i have a major problem that i think isn't related to the other one. (At least i think it isnt) I logged on to my computer and noticed this program force-fuc*ed me into downloading it. It was called Create A Monster.....Im pretty sure u've seen someone else with this problem before. Anyways, ever since then, my computer has gone EXTREMELY slow...At least when i log on to my User account. And i do mean EXTREMELY slow. I dont know if this has anything to do with createamonster.exe.....but im really wanting to finally get rid of all this crap on my computer. Im getting fed up with it and im about to just throw my hands up in the air and format...and i dont wanna do that...Thanx people for ur time....Here's my HIJ log.

Hi
Make sure you have already run Adaware, Spybot S & D(check for updates) as these will do a preliminary clean first.Some files below may not be present after running the above programs.

Then....
Turn off your System Restore.(if using xp) SEE HERE Reinstate it when your log is cleaned.Close your browser window and run hjt in safe mode... HOW TO RUN SAFE MODE and have "Hijack This" fix the following by placing a check in the appropriate boxes and selecting "fix checked".
Folders that have been highlighted in RED will need to be uninstalled.Check first as some folders maybe uninstalled via the Add/Remove program. Files highlighted in BLACK will need to be removed from your hard drive. Make sure to have your system set to show hidden files and folders.. HOW TO SHOW FILES ..Please post a new log when finished...

Well this all happened after I accidentally clicked a "you have won a million dollars" pop up in the middle of a site. Every minute now my computer is getting worse and worse, Half of my desktop is filled with random programs now and more just keep coming. I've tried symantec antivirus, spybot S&D, and adaware, and nothing is working. I have been keeping up on windows updates as well so I can't imagine how things have gotten so screwed up in fifteen minutes. As a last resort I ran hijackthis and saved the log. Hopefully someone here can help me. Adaware will delete 220 objects then ill run it immediately after and 300 objects will be infected. I have no idea what's going on and I'm about to scream. Here's the log:

I have no clue at all what is wrong.
System keeps turning off (I mean OS I guess is what keeps shutting down as opposed to the power actually going off).
Now it seems far worse after running C Cleaner. I usually Wise Registry Cleaner but my system has been almost at the edge of lock up a lot lately.
I run the following at least two times a week:
AVG
AdAware
Iobit Defrag and Optimize
McAfee
Wise Registry Cleaner
eSquared

and a couple more.

Any ideas?

Answer:Computer keeps shutting down. Worse CC

Excellent advice. I don't know why I didn't think of that backup myself.

As for the phantom SP3 error problem in December, it suddenly quit coming up. Not sure how that happened, but am really glad it finally just stopped happening.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions... Read more

It started off with opening any sort of media application, like a video or a game, and after having it go for 2-3 minutes, the screen would hard-lock, a various assortment and array of colored pixels would sprawl across the screen, jumbling it and making it completely unreadable, and, if any sound was occuring at the time of the freeze, it would loop continuously in a most annoying fashion. I shut down the computer and restarted.

It then progressed into a much worse state where, upon start-up, the black screen (the computer is a Dell XPS 730, by the way. Graphics card being a Nvidia 9800 GT, with Intel Quad Core Q6600 processors, at 2.4GHz. The PC is two years old) with the big blue 'DELL' logo, would have flickering pixels scattered across the screen, being much more prominent than before, making the screen THAT MUCH more unreadable. There were also various colored 'smiley-face' icons at various spots across the screen (these appeared most-prominently when I attempted to open my BIOS menu to find some means of fixing this. The screen was riddled with them). I wondered if this was a hardware malfunction at this point, or some sort of virus. I wasn't sure why hardware malfunctioning would cause a large portion of the screwed-up pixelated garbage to be taunting smiley-face emotes. The pixelation of the screen was so bad, I could not even SEE the Microsoft-icon button to press and enter my password for login (OS is Windows Vista 32-bit). I had to shut-d... Read more

When I booted up my computer this morning, Windows loaded, I signed in, and then it took nearly an hour and a half to get the program icons to come up on the desktop. When I try to open one, it can take upwards of 20 minutes to do so, then response within the program is no better. It seems like all the resources are under use, but no one can see what's bogging it down. Can you look at the attached HiJackThis log and let me know if you can see the problem.Thanks,CMiner

I have a lenovo T60 and it has been really buggy lately. I ran combofix but it didnt seem to really help. I never got a reply on my last post so i read problems similar to mine to try to fix it. My anti-malware program cant run for some reason. I have symantec antivirus and i dont know how to disable it. It just recently gave me this infection notification (Scan type: Manual ScanEvent: Security Risk Found!Risk: Hacktool.RootkitFile: c:\windows\system32\drivers\uacbpikhlni.sysLocation: Unknown StorageComputer: ISN01107User: ISN01107\AdministratorAction taken: Clean failed : Quarantine failedDate found: Saturday, February 21, 2009 10:59)

Its getting so bad that Just recently it wouldnt let me log on to the computer -as the log in box would not appear- and I had to boot it on a different option. which i almost died from because i didnt know how do it so i prayed i wasnt sentencing it to death myself. please help. heres another risk it just found (Scan type: Manual ScanEvent: Risk Found!Risk: Trojan.Brisv.A!infFile: C:\Documents and Settings\Administrator\My Documents\LimeWire\Saved\maria lu.mp3Location: C:\Documents and Settings\Administrator\My Documents\LimeWire\SavedComputer: ISN01107User: ISN01107\AdministratorAction taken: Clean failed : Quarantine failedDate found: Saturday, February 21, 2009 11:04) and my log:

So I have a lenovo sl500 laptop, that runs windows vista home basic.I went to turn it on yesterday, and it did all the normal things.It went to the thinkpad lenovo screen, then gave a windows progress bar at the bottom ( like it usually does ) gives the circular vista icon and sound, and then brings up the user login screen. I log on, it says welcome, and brings me to a black black screen. I have a mouse on screen that responds to movement, but not respond to right or left click. It stays here and doesn't load the home screen. I have run the memory test application from the start up. It said I had an error # 8603. I have found that this means CMOS checksum bad. I have run the setup bios utility, and set everything to manufacturer defaults. Still nothing. I hav checke the back up battery, and it meters at 3.1 v ( Which is good..) so. Do I have a bad motherboard, possibly a bad hard drive? Whoever can help it would be appreciated.

Just recently my computer has started to reboot itself with monotonous regularity. I am running XP on an 1800xp machine.It apears to happen after using programs like MS Publisher etc, in fact it has become almost impossible to use Publisher as it crashes so often. Today I tried to do a disc cleanup on my C drive and this proved to be impossible as it crashed out almost as soon as it started to do the initial check. The error message that I get is as follows.C:\WINDOWS\Minidump\mini080403.dmpC:\DOCUME~\Arthur\LOCALS~1\Temp\WER4.tmp.dir00\sysdata.xmlThis is the most regular error message.Is there anyone out there that can throw light on this for me as I really could do without having to reformat and go through all of the grief of setting up again.Thanking you for any help.

Answer:Computer taken a turn for the worse

A reformat should always be the last option and I suspect that it is more likely to be a memory problem.First of all check to make sure that it is properly in place by (with the PC disconnected from the power supply) opening up the PC tower and using the side clips to pop the RAM stick out and then reinsert it. If the PC still won't work then click here to test your memory. If it is properly in place and the test shows there to be a problem then it is best to get some from click here as their Memory Selector will help you pick the right memory for your PC. There turn around is very quick and anything ordered tonight you should have by Wednesday. If you have more than one memory stick then test each one independantly to see which is faulty but remember that there should always be a stick in Rimm 1 on your motherboard so a bit of switching around is required. Hope this helps.

A few days ago I noticed some odd things with my computer, it would start off with thing like me loading a Myspace page and the music player not loading etc, then progressively over the past few days its been getting worse and worse, to the point where I can only view my hotmail page just as I turn the comp on, but about 15 mins after its been turned on the page refuses to load, many links on websites wont load, MSN disconnects itself and wont reconnect and now my most recent issue of the internet disconnecting itself at times.

Usualy if a problems cropped up, Spybot or Adaware usually flushes it out, but neither of those programs when run normally, or in safe mode have done the job, Ive tried all I can think of and even my brother doesnt know whats wrong, and thats usually quite rare ; )

So I did some further research and have seen that some problems have been resolved via a Hijackthis log, which I will post a log for my computer in the hope that my problem can be resolved as my life is becoming much more difficult with me living through this machine nearly all of the time hehe.

Apologies for any delay in replying, but we have been rather busy lately, and, of course, all our helpers are volunteers.

Since it has been a few days since you first posted, please follow these instructions if you still need assistance.

Download Deckard's System Scanner (DSS) to your Desktop . Note: You must be logged onto an account with administrator privileges.Close all applications and windows.Double-click on dss.exe to run it, and follow the prompts.When the scan is complete, two text files will open - minimised > extra.txt and maximised > main.txt.Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt back in this thread (do not attach it). Please attach extra.txt to your post.

To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, andcopy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Hey gang, Since you all helped me with my pc, I am hoping you are willing to take a crack at my father-in-law's pc, I'm gonna explain the problem to ya here, because i'm getting nowhere fast. It won't let me into the "my computer" section to remove any unwanted software. It took me 6 times to be able to get to this website. I cannot (for some strange reason) find HighjackThis to download. And at the moment it is refusing to download Adaware. This is something that needs to be taken care of immediately. Poor man also has unwanted popups, I'm sure he's been infected with spyware. We need your help ASAP.Please send me the info so i can download HighjackThis, Thanks

Answer:this computer is worse than mine

Ad-aware and Spybot are both a little too big, but HijackThis can fit on, and in fact be run from, a floppy disk. Copy HJT from your machine to a floppy, take it to your FIL's machine and run it. Copy the log back onto to floppy, take it back to your machine, and them post.

Long story made short. About a year ago my laptop crashed, I panicked and went to K-Mart and bought a Toshiba Satellite C55D, cheap laptop (400$) but I needed internet access that same day. Right outta the box I had issues, lots of lag and I have Charter high speed, no problems before. Computer just stops for like a minute at the time, Called Toshiba and the situation got worse. They said they didn't warranty the software which they claimed to be the problem, wanted me to pay 150$ for tech support on a brand new laptop. I refused and have struggled with this laptop ever since. I will never buy anything else made by Toshiba again. I have a AMD E1 Processor. Can't even watch Netflix some days. Can anyone help? Thanks LD

After i followed the required steps in the sticky for removing spyware, viruses and trojans my computer got worse. Evrytime i start the computer the internet does not work and almost evrything else dosent work. evry program has some error and IE freezes the second i got to a different site than homepage. I have windows 98 and ran all scans except the one for winXP listed on stick thread.

Answer:Computer got worse after scans

If you ahve already did all the scans did any of them not work? If all are done, and ok, please follow instructions at
http://forums.majorgeeks.com/showthread.php?t=38752

I built a computer 2 days ago (Tuesday) with the help of a guy I know. It has an ASUS P5N-D motherboard, an NVidia graphics card ( forgot the model, but has 512 Mb), a 1Tb seagate SATA hdd, forgot what the DVD-CD Burner was, an LG775 Dual-Core Intel Processor, 2x2 Gb of RAM, a 600W power supply, and 6 decent fans between it all (2 on the case, 1 on the power supply, a on the CPU, 1 on the motherboard, and 1 on the video card). When I installed xp SP3 and installed the drivers, the hdd was conflicting with the motherboard driver and the guy found a patch for the driver which fixed the problem. Last night though (Wednesday), I had been installing software all day long (such as photoshop, WoW, etc.). I was letting the WoW patches download (950 Mb), and a couple of other downloads finish over night, but I decided to make it sleep overnight. This morning however, It froze I guess mid-start and I had to restart it. I tried to start WoW and firefox and they would load in the task manager, but get nowhere (WoW was sitting at 76 b, and firefox at 3,260Kb). I restarted one more time, then they wouldn't load at all, I ran a scan with AVG 8.0 free, bu I had it shut down after it finished since I was gonna be gone all day. Now I can't find where it would save a log of the results, and it isn't even running now, background processes in the task manager won't even fully load. When I try to start ANY program now, it won't even start loading in the task manager. When I end a process... Read more

Answer:just built a computer, now it won't run anything and seems to be getting worse!

Hi !

What's the exact brand and model of the video card (nvidia is the chip maker, not the manufacturer) and what's the exact brand and model of the power supply ?

Enter the BIOS at startup (press del), locate the hardware monitor screen and give us the temps, fan speeds and voltages (+3.3, +5 and +12V) you'll see there.

Remove the 2 case fans and leave only one memory stick in the first DIMM slot (XP 32bit can't use 4GB anyway). See if it helps.

hi,, I hope someone can help me.. My computer is REALLY, REALLY slow... no matter if I am on the net OR just working on the desktop, it takes forever to do anything.. I have run all the diognostic, restore and clean up programs I can think of, but still no improvement...I have xp, 3ghd, 256 ram.. not sure what else is needed but thats a start..thankyouvicky :-?

Answer:computer is worse then a turtle...

Your hard disk is only 3 GB? Are you sure? Also, 256 is enough to slow a system down pretty well. What programs do you have running in the background while on the computer? Which antivirus protector do you have? Are you sure that you're virus free?Flame

No matter what we try the computer gets worse. First the cd rom quit working. When you put a disk in you can see it reading it, but nothing else ever happens. Well Now IE and FireFox are not working. Can't connect to the internet, but can connect wirelessly with a laptop. I've tried a system restore there is nothing to restore to so can't do that. Can't do windows update because I have on internet explorer. AVG is not working now and it's getting slower and slower. I ran a Dell PC recovery on it and it only made thing worse. That's when AVG quit working. AHHHH Well that's the biggest of the problems. Small one is hubby is trying to play warhammer, but it keeps saying conflicting with musicmatch jukebox and I can't delete jukebox, computer won't let me. HELP!!!

Answer:Completely lost, Computer keeps getting worse. HELP!!!

Welcome to the CH forums.Please wait, one of the CH authorised malware removal specialists may want to assist.Meantime please read this and respond with as much infor as you can muster.Good luck

Basically i returned from Uni to find my dad and bro both had new desktops, and wanted to chuck the old one away. Rather than this i thought i would connect it to my tv in my room and have a desktop for games alongside my laptop.

Its a Medion PC MT5/ MED MT89, with 512 Ram and runs Windows XP. The processor (which becomes more important as you'll see, is a 478 pin 1.6ghz P4 SL5VH).

So i connected the tele and the pc up and booted it. It started up fine witht he memory checks and what not but then suddenly crashed with a blue screen error saying unmountable boot volume etc etc...Thinking it would be the boot.ini i set about trying to boot it from CD. I changed the boot sequences, and even then for some unknown reason it just would not boot off the cd.

Bearing in mind it has DVD drive as well as a CD drive, i selected the DVD drive as the primary master as the CD didnt seem to have power. Tried it again, and yet no boot up...

Thinking someone might have done something to it, i opened it up to check the wires and connections and in doing so found it to be filthy...i set about cleaning it out, until without thinking twice i'd RIPPED THE HEATSINK & FAN OUT!!!! Unbeknown to me, the processor was glued under that and i'd ripped it out without unlocking the mechanism as it was covered by the heatsink...I tried to put the Heatsink (with the processor still pasted to it) back into the motherboard but i couldnt get it to sit or lock in. The pins do not s... Read more

Hi everyone! I run WinXP sp 2 with 1G ram. Lately my computer has been getting progressively slower. It lags when switching between windows or closing windows, or opening new programs, and programs just randomly freeze up (mostly firefox, MSN, and photoshop). It does this quite frequently and it never has before. It's also been idling at a higher CPU usage than normal. At first I thought it may have been my webcam, since lately having it on will shoot my CPU usage to 70-85% (or even 90 sometimes) when it wouldn't normally go over 50% in the past. I would reinstall the driver, but I can't find the CD and can't locate it anywhere on the internet. I've come to notice, though, that even without webcam on, my computer is so much slower and more easily overwhelmed than it has been in the past. I tried many of the things in your "slow computer?" forum to see if I could fix it, which included defragmenting, getting rid of old programs, etc etc. Anyhow, while those things showed temporary improvement, it didn't help overall. I've been quite hesitant to post on this forum because I'm very afraid of there actually being nothing wrong with my machine and me having wasted your time. Though I really can't deal with this lag, so I'll bring myself to post anyway. ]:

Here's my hijackthis log. I'm not sure if you require any other logs, but if you do let me know D: Oh, something random. My friend once told me I was supposed to have 3 or 4 svchost.exe processes running? is it bad t... Read more

Answer:Slow Computer! Been getting progressively worse.

Hello, Shinerai Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)Please give me some time to look over your computer's log(s).Please take note of the following:In the meantime, please refrain from making any changes to your computer.Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Finally, please reply using the button in the lower left hand corner of your screen.Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .We need to run a Scan with DDSPlease download DDS, and save it to your desktop, from one of the following mirrors:This is a mirrorThis is another mirror

Disable any type of "Script Blockers" or "Script Protection" installed on your syst... Read more

Last week I got a virus of some sort on my computer and ever since it hasn't been working properly and I keep getting a lot of pop-ups. Within the last few days I've also started getting warnings on my internet screens themselves. Everything is in red and it says Warning: You're computer needs to be scanned, viruses detected. I've been scanning it daily with avg, but it is never completely resolved. It may seem slightly better after the scanning but later it will be even worse than it was prior to the scan.

Please help! I don't know what to do....

Thank you!

Answer:trojan virus keeps getting worse on my computer

Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through allthe steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

Hey guys. I'm new here, and I didn't know where else to go. I've had the Google redirect virus for about two months, and now my laptop is also playing random sound clips. Also, each time I open Internet Explorer, it's telling me that I'm working offline and now I have to manually switch it to online when I want to use the internet. I have no idea what to do. Please help!!! Logs below:

-------------------------------------------------------------------------------------------------------------***UPDATE!***When I turned my computer on this morning, a blue screen came up that I've never seen before. It said:

A problem has been detected and Windows has been shut down to prevent damage to your computer

PAGE_FAULT_IN_NONPAGED_AREA

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable DIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F* to select Advanced Startup options, and then select Safe Mode.

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that ... Read more

Hello. I appreciate all the help that anyone can give me. For an understanding of what is happening/ how this all started, please see a thread that I started today, here: threadNew info that wasn't posted in that thread: My internet has recently stopped working. None of my browsers are loading anymore (mozilla, opera, or rogers yahoo)I have run MBAM several times to no avail. SAS had only found tracking cookies, nothing else. TDSS Killer continues to report something in the "atapi" driver, but won't take care of the problem after it instructs me to reboot.::DDS LOG::DDS (Ver_10-03-17.01) - NTFSx86 Run by Compaq_Administrator at 19:12:05.17 on 14/05/2010Internet Explorer: 6.0.2900.5512Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1276 [GMT -4:00]AV: Rogers Online Protection Anti-Virus *On-access scanning enabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}AV: Norton Security Online *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}FW: Rogers Online Protection Firewall *enabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}FW: Norton Security Online *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupC:\Program Files\Rogers Online Protection\Rogers Online Protection\Fws.exeC:\WINDOWS\system32\Ati2evxx.exeC:... Read more

Answer:Malware- Infested Computer, Getting Worse

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.1.Please do not run any other tool untill instructed to do so!2.Please reply to this thread, do not start another!3.Please tell me about any problems that have occurred during the fix.4.Please tell me of any other symptoms you may be having as these can help also.5.Please try as much as possible not to run anything while executing a fix.If you follow these instructions, everything should go smoothly.Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.:run combofix:Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/combofix/how-to-use-combofixPlease ensure you read this guide carefully and install the Recovery Console first. The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.Once installed, you should see a blue screen prompt that says:The Recovery Console was successfully installed.Please continue as follows:Close/disable ... Read more

Very sorry to bother you and I appreciate your helpfulness. A few months ago I noticed I was no longer able to watch youtube videos and the like. I used to be able to without problem. Now it stops and starts. The computer began to bog down and run slower, getting worse over time. Today I was going to try to "clean house". I ran Spybot S&D, and then downloaded and ran Glary Utilities, Registry Mechanic, and Spyware Blaster. Now it's a mess, I don't have sound anymore. I have an older system and can't afford to upgrade now, but it did run a lot better a year ago than it does now.

Hi all,I know this is and old-school post but I'm having problems with my laptop just chewing up CPU and Memory for no obvious reason (to me) even when idling. I'm running Windows XP with 4GB RAM (I know it only accepts 3GB of it) and twin Intel 1.5Ghz processors which should cause XP to run fine. It also takes a long time to boot, showing a black screen with a single flashing white cursor which it never used to do. This screen lasts for around 30 seconds before windows kicks in. I have tested my laptop using various anti-virus and spyware software (1 at a time!) and found nothing. I have also run HijackThis and below is the log post, if that helps anyone identify the problem. Also, I have a 150GB HD with 127GB free, and I have defragged it etc. Here's hoping for a solution.

A couple of days ago, I did a system restore, took what files I needed, and reformatted afterwards. In the past, I got freezes every now and then, even after unchecking some of the stuff I didn't need starting up at login. Now, it freezes at the same rate, if not, more often than before. I'd really like to find out what the source behind all this is.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/415133 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

Friends HP Pavilion running windows XP original problems were card reader was not working and no sound from speakers. When went to take hard drive home we were short on time and didn't shut it down just pulled power supply out from the back, said it would be right to do as done it over the years lots on mine and never missed a beat.When got it home to power it up it came up with To Reboot properly or install CD.

The boot priority in the Bios goes CD - HDD - Network - Floppy

But it shoes the CD is the only one installed

Have done all the usual hitting of F1 F2 F8 F10 F12

Can enter set up but no improvements are made, help please , he needs his computer by the end of the day ?

i've had verizondsl for about half a year or so now, and from last month to present, the connection has been horrible.. sometimes it would just hang for up to a minute at a time, with the modem activity light blinking slowly (loss of connectivity).. before it started, speeds were decent, and although slow compared to the optimum cable i was used to, it was sufficient. now it's just pure garbage. if it weren't for the fact that we're getting free cable, i would immediately switch to roadrunner

i figure asking you guys is probly much more helpful than those scripted outsourced fools at tech support. i tried all that "reset your modem" "unplug the ethernet cord" "make sure you're computer is on" crap already and would like some REAL answers..

PS- at my old house, we used to have verizon as well, and after a while it just stopped all of a sudden and when we called to see what happened, they said since there was construction in the area, they must have switched our phone line over to one with a further CO, and we were now too far to service. verizon is teh gay.

Answer:verizondsl getting worse and worse speeds

Well try plugging the modem into the demark jack if you have one (by where the phone line comes into your house). See if this still happensl. If it doesn't maybe something happened to your internal phone lines. (this probalby won't be the issue I'm betting).

Beyond doing that phone your ISP and get them to file a support ticket or whatever they call it there. When I was having trouble with my DSL connection a couple years ago I phoned up, they sent a guy from the telephone company to test the line and they replaced a device at the CO and the connection has been perfect ever since.

Hi everyone,My bottom fan on my PC was being very loud, so I opened up my case and unplugged the power supply, and flicked off the power switch on the back. I unscrewed the bottom fan and dusted it a little bit, and then I put it back together how it was before.

The part that I unscrewed also contained my hard drive, and now that it is reseated I cannot boot.

At first I got an error when booting: Loading operating system . . .disk boot failure, insert system disk and press enter.

THEN, I tried making sure everything was connected well and tight, and now I am not getting anything displayed on my screen.

Apologies for the lack of knowledge and thanks for the help.

Jeremy

Answer:Boot problem, getting worse and worse

It is possible that when you removed the fan and hard drive, you plugged the hard drives SATA cable into a different SATA port on the motherboard. Get into the bios, and make sure that the hard drive is being detected properly

I bought a Think Pad in April last year which does not start anymore, no lights,nothing.I wanted to send it back to Lenovo for guarantee.Ther ist only ONE problem, there is no sticker on the laptop which shows me the serial numer. Obviously there supposed to be on, but it is missing!!!I do have the invoice which shows the purchase date, but no serial either.I already quit wasted some time to with this bull**bleep**, I hopefully do not need a layer for that.Here you see the last response of the "support" manager -Dear Michael Mueller,Unfortunately I have to inform you that you have no guarantee for this machine.Repair of machines that do not have a sticker can only be carried out by a Lenovo service partner.Lenovo Service Partner:https://pcsupport.lenovo.com/de/de/serviceproviderIf you have any further questions about this service case, please send us an e-mail to [email protected] or call us on the free phone number DE 0800 - 500 4618 / AT 0810-100-654 / CH 0800-55-54-54. Lenovo regularly conducts customer surveys on service quality.If you are selected, please take a few minutes to answer the questions.We thank you in advance. Yours sincerely, Davor KrpanLenovo Technical Support IBM Hrvatska d.o.o. za proizvodnju i trgovinuMiramarska 23, 10 000 Zagreb, HrvatskaUpisan kod Trgova?kog suda u Zagrebu pod br. 080011422Temeljni kapital: 788,000.00 kuna - upla?en u cijelostiDirektor: ?eljka Ti?i??iro ra?un kod: RAIFFEISENBANK AUSTRIA d.d. Zagreb,... Read more

Initially it was Edge not working properly, now it mostly crashes. Even the new "amazing" feature of tab previews doesn't work properly. Imagine, I moved back to Chrome after so many years of being a happy IE user. Cortana was a bit iffy with "Hey Cortana". Now she doesn't listen to what I say at all, even when I press the button. The notification center has its own mood. Often decides to hide until I restart for absolutely no reason at all. Same goes for the sound volume and other flyouts on the desktop. In short, there is massive degradation of various major features with every new build. And since I post all the issues I find using the feedback app, I know it is not just me experiencing these things. This is disastrous. So, is it just me or you experience similar issues yourself?

Answer:Is it just me or does Windows 10 get worse and worse with every new build?

Last week on the Operating System, XP forum, I posted a request for assistance with reducing the number of programs that run on my computer. One person instructed me to repost my question here - which I swear I did - but I couldn't find it later when attempting to check on it. So, I followed the advice from another responder, installing some helpful utilities, running others, etc.

I had printed out the information given to me, read it carefully and followed the advise to the best of my limited ability. Now, as is typical, my computer is running slower, some commands are being totally ignored, and I still have way too many things running (55), most of which (if I'm interpreting what I read correctly) shouldn't be turned off or disabled. (I do need specific instructions on how to uninstall Norton - which I have disabled, after installing AVG. I understand that it requires advanced technological smarts.)

Once again I've attempted to make the switch from IE7 to Firefox. I keep hearing how superior Firefox is, yet, I find it aggravating, specifically the fact that I can't use my arrow keys, Home nor End keys to get up and down pages. Why is that???? Also, Firefox took away my Google Bookmarks toolbar and I can't get it back. Now I can't get it back on IE either. In general, regardless of the browser I'm using, most of the time they open with random modifications to my settings.

One of the programs recently installed is WinPatrol. This l... Read more

Answer:followed advice from XP forum, now computer is in even worse shape

I don't see where you were given any bad advice in the XP forum.

I see you never followed up with your help request in the Networking forum: http://forums.techguy.org/networking/650439-your-mercy-home-networking-cant.html

My suggestion would be to go to add/remove programs and remove IE7. After that you can run IEFix: http://windowsxp.mvps.org/IEFIX.htm

Not sure if this i\s software or hardware. When I hi\t the i key, slashes are typed also. Whats weirder is every time I backspace one of the slashes my SCROLL LOCK TOGGLES on each backspace h\it, also I cannot hold that backspace key to delete multiple characters, I have to hit it each time. Now whats worse i\s that my arrow keys and quote keys arent working at all. My keyboard isnt that old, havent spilt anythi\ng on it. |Its a verbatim backlit keyboard with built in speakers.

The "freeze" seems to happen when the IE7.0 browser is open (though, I do not necessarily think it is definately a browser problem). Anyway, drwtsn32.exe always activates when this problem occurs, and wants to send a report.

I have reviewed the contents of the report on several occasions and it basically shows the error in the same location every time with the identical error (I think).

The error is always occurring here: C:\Documents and Settings\Daddy\Local Settings\Temp

The only way I can unfreeze my computer when it locks up is by going to my task manager and ending task on one of TWO drwtsn32.exe's.

I went to my event viewer and looked up my last crash information that was sent to microsoft. It happened about an hour ago. This problem is starting to happen more often now, and is finally annoying the hec out of me. It is an application error, and here are the details straight from the event viewer:

Can anybody please help? I have a T61 that came with 2Gb RAM (1GB + 1GB) and I recently purchased another 2GB chip. The problem is that after installation I had a total RAM of 3GB (1GB + 2GB), the Windows Experience Index score actually decreased! It went from 3.5 to 3.1!!Also, under the category Memory (RAM), the score remained unchanged at 4.8!! Should this have at least increased? Also, I am not noticing any improvements in performance.Is there something that I haven't done or is there anything I should do after the installation? And yes, I did refresh/update from index score.Please don't tell me I need to buy a new notebook!!!Thanks

Answer:Installed additional RAM but computer performance now worse

Part of the problem is that with two differents sized DIMMs you lose the Dual Channel mode feature of the RAM, so the effective throughput of the RAM would be lowered compared to the two 1GB modules that operated in dual-channel. If possible I would suggest 2 x 2G modules for a total of 4GB or if you can afford it 2 x 4G modules for a total of 8GB this will keep the dual channel mode active and the RAM performance optimal. http://en.wikipedia.org/wiki/Dual-channel_architecture

Hi i have a dell computer with windows xp. I bought a couple of games to play but everytime i tried to play one it said that i may need to update my driver and enable direct3d acceleration. So i went to dell.com and just started downloading a bunch of different things and honestly didnt know what i was doing. And now my computer isnt running like it suppose to. Is there a way i can uninstall everything or refresh my computer to start all over again?

Answer:Downloaded stuff to fix my computer but only made it worse

Im going to guess that you downloaded the wrong video or graphics or chipset drivers.you can go to the add/remove and see whats listed. what you should do is go to the dell site and look up the model of computer you have and put in your service tag then it will show you all the drivers needed for your computer specifically.

Hello, I'm new to the forums so I'm not sure if this is the right place for this. I decided to Sign Up here and ask because I'm tired of trying to google my problem, but I usually trusted this website the most because people here gave the most solid results.

I'm going to start posting my computer specs and then tell you how this problem developed and what is going on now.

So, I've had 4 PC computers. First one was a bad computer from 1998-2000 that I got from my dad, then I bought a really good gaming computer, degraded and had a bad computer and then I upgraded again and bought this one, it was used.I know a man that works with computers a lot, fixing basic issues and putting up operating system and so on.

When I got this computer first it didn't have any operating system and I asked him to put up Windows XP and he did that for me. He told me he has worked on a lot of good computers and he had never put up a system on this good computer and everyt... Read more

I've had my computer (MSi GT60 0NC) since August of last year. In the last month, I noticed that after turning on my computer, sometimes I can only go to the first ~5 sites I went to. For example, if I turned on my computer, went to techsupportforum, Google, Bing, StackOverflow, and Spotify, I would only be able to go to those websites in particular. I could fix this by restarting, and it only happened about once a week, so I ignored it for the most part. Recently, however, it's gotten progressively worse, even to the point that restarting does not fix it. The only way I've found that fixes it is to just leave the computer alone for 10 minutes. I'm really confused at what is happening. I'm running Windows 7 64 bit, and here's a screenshot of my computer's specs (probably not relevant, just wanted to post it just in case):

Also, I've tested it out, and it's not just the web browser. If I open cmd and use ping or ipconfig, it doesn't work.
Here's an example ping (one site that did work, one that did not):

and here's an example tracert (that did not work):

If I forgot any important details, just let me know.

Thanks in advance!

Answer:My computer has had trouble connecting to the Internet, and it's gotten worse

moving to Networking Forum for better results. Can you provide the information in this link in your next post? Pre-posting Requirements - for both Wired and Wireless Connectivity Issues

Hi,It seems like my computer is at it's worst. Programs are running very sloly or not opening at all. Internet will barely connect even though everything says it's connected. It's all adding up and drving me crazy. If anyone knows any way to improve the performance of my computer, it will be greatly appreciated.

I'm posting my HJT log below. I also run Spybot and Adaware regularly. For some reason my computer will not connect to safe mode, it freezes every time I try.

I am new to this forum and am having a lot of trouble with my computer. I would appreciate any help I can get with cleaning my computer from what I believe is malware. It started with just redirecting Google searches to other sites, but it seems to be getting worse. It now redirects sites that we type into the browser (was using IE, but am trying Chrome to see if it's any better) and it's not loading certain sites (ie. like Nick Jr. (my son)). Aside form that, it doesn't seem to be allowing Itunes to load or function properly (although this my be my fault as I was removing programs I didn't recognize in an attempt to clean my computer up using the Add/Remove tool from the control panel and may have accidentally deleted something essential to Itunes). I tried to download Itunes again and reinstall it and my computer wouldn't let me. I've run Skybot, but that didn't seem to have any effect. I also tried downloading TDSSKILLER and running it, but my computer wouldn't run it. I'm going to try downloading it from my work computer and saving the program to a jump drive and then seeing if it will run from there at my home computer.

I would truly appreciate any help that could be given. Thank you very much.

Melvin

PS. I forgot to mention (and was reminded when reading some other threads here) that all of this started with the Windows XP Recovery Virus. I got this on the computer and had to run the computer in safe mode and then r... Read more

Answer:My computer is redirecting google searches and it is getting worse

Hello,You can also try TDSSKiller from Command PromptUse the following command to scan the PC with a detailed log written into the file report.txt (created in the TDSSKiller.exe utility folder):Open Command Prompt in XP = click Start >> Run,type cmdcopy and paste this at the flashing cursor and hit EnterTDSSKiller.exe -l report.txtNow run these:Reboot into Safe Mode with Networking How to enter safe mode(XP/Vista)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode with Networking using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. >>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1Link 2Link 3Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how. Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and se... Read more

i have windows xp. i recently ran updates for the first time since having it for a few months. complete disaster. all my display settings are messed up. my computer wont restore to previous points. and sometimes boxes that pop up for programs have no words. i dont know whats going on. any help would be usegful. is there any way to undo windows updates... or any way to fix my system restore to go back to before i did the updates.?

yes hello. i recently recovered my computer and it ruined everything. i lost everything and dont have the cd that came with computer i lost it years ago. sorry. and i need help. it is acting up. its on internet but have time pages wont work. i get errors, and yahoo messenger shuts down. computer shuts down on own. task manager disables on own and lots more. what can i do to get my computer working properly? help please. thanks

Answer:Recovered Computer Thinking It Would Help But Made It Worse

What are you recovering from?

You'll need to either get a cd, which everyone should have anyway, or you'll need to install more software that may or may not help you in fixing your problems.

But no matter what, you need a cd of your operating system.

Post what caused the problem, and maybe we can help you better. Post any details about your computer, so that the help can better find a solution.

So suddenly on june 5th my computer started acting more sluggishly and couldnt perform near as well as it did before. I checked the updates and windows defender and mcafee were the only programs recently updated, I defragged the hard drive, searched for malware and spyware, updated all drivers and none of it fixed my problem. My rig was easily able to play 1080p before and now the video lags terribly, and the games the used to run super smoothly (in range of 30+ fps) now run at and average of 12 fps or lower. On clean boot the problem persists and i cant really tell if the problem is there in safe mode because the only time i can really tell my computer is slowing down is when it is streaming video or playing games.

The weird thing is ive been messing with my video drivers to see if i can fix it, and after using driver sweeper my graphics card didnt function (my windows experience index went from a 5.9 to 1, i couldnt use windows aero) but 1080p ran smoothly as ever. Once i reinstalled the drivers my index score went back up to 5.9 but it cant play 1080p. Because of that fiddling around i cant install catalyst control center anymore (it seems to install ok but when i open it there is an error message "could not load file or assembly CLI.implementation or one of its dependancies the s... Read more

Answer:Computer performing much worse than it used to, not virus or malware

In addition to a full antivirus scan, did you make a full scan with malwarebytes?If so make a memory testhttp://www.geekstogo.com/forum/topic...ing-memtest86/

I've got a very strange problem that occured after I did a trojan removal. Surprising enough my computer worked fairly well while the trojan was busy doing whatever it pleased. I ran my weekly scan with malwarebytes and naturally it found the trojan, asked to remove and reboot. I allowed it to...reboot occurs. I'm feeling hunky dorie..and then I log in. For some reason some programs open just fine like before. Others only open after a solid 6 minutes. And others take even longer. I have not a clue what happened. I did a clean boot with all of the non microsoft services turned off to no avail. What in the heck happened?! any ideas?

Answer:Computer is working even worse after trojan removal?!

Welcome, I am moving this from Win7 to the Am I Infected forum.Please post that MBAM log.The log is automatically saved and can be viewed by clicking the Logs tab.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.Also run these..Please Download TDSSkiller Launch it. Click on change parameters-Select TDLFS file system Click on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan results.>>>>MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

HI thanks for any help) first systemwindows 8 xp Sp3 -Intel core duo cpu e6850 @ 3.00GHz- memory 2046MB ram- directx version 9.0c-nvidia geforce gtx 260- motherboard asus p5q pro turboi know it is a overclocking mb but i did not get the overclocking program from disk i don't need to over clock)

its not from overheating my cpu stays in the 40,s the hottest the video card has got was playing f.e.a.r.2 which was 71c

but i cant play any game but wow now. I try stalker cold skies, halo (i know old game but enjoy it) company of heroes opf ,and now fear 2 does it

my computer just restarts after playing for 10 to 20 minutes of playing game. i went to control panel and turned off restart on errow and went to log files but it does not show anything? my computer just restarts?i try the old video drivers that came with card and the new ones same thing with both i downloaded all the drivers that was on mother board diski dont know what to do thanks for any help

The other day upon trying to boot up my computer, it got all the way to a loading screen with the gateway Logo loaded for a few seconds then went to a blue screen with the message.

Stop: 0x00000024

I first removed all of my ram, (I had 4 sticks) and turned the computer on with each one, one in at a time. By itself, 2 ram sticks did not allow the computer to load up past the first black screen (Which said Bios Menu F2, Boot Menu F10) it would instead make a long drawn out high volume high tone for 2 seconds, then do it again a few moments after stopping it.

So, I put those two ram sticks that didn't cause that to happen in my computer and it got to the loading screen then gave me the error message again.

I eventually got the Recovery Console Disk floppy's, put them onto a CD to go into the Recovery Console. I did dskcheck /r and restarted my computer same issue with the same stop message.

I then tried fixmbr, then fixboot. Upon restarting the computer again it gives me the error "Ntldr Not Found" in the dos black screen. (I think the screen with all the code is dos at least)

It will load the recovery console, I can boot up Ubuntu on this computer with an Ubuntu CD (Without installing) but any other way I can't get past the Ntldr.

This started suddenly. I had just worked on a windows movie maker file for a friends daughter for a school project and was using nero to convert it to a dvd file. After the first attempt was unsuccessful, my computer was crashing and I rebooted. When I did, I could no longer open my Nero, I got the following error:"Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item."

I soon found out, I also got this when I tried to use winzip, or vlc media player.

Who knows what else is effected. I have been searching for fixes, and found several threads here.

I have already tried a system restore to earlier in the day before it occured, as well as tried merging exefix.reg from another post reccomendation, and following instructions from http://support.microsoft.com/?kbid=308421 still no luck.

Everything works fine in safe mode and I AM the administrator of my system.

I have a paid version of AVG. Ran virus checks, malware and spyware checks, nothing suspicious shows up.It has now effected more programs, I initially posted in software, but now Im afraid its a malware or hidden trojan, as more and more programs become effected. PLEASE HELP I use my computer for my business with web design, photo editing and computer generated art.

I have since tried to uninstal my AVG and reinstall, system restore, last working configuration, HELP

I am now unable to use internet explorer or google chrome browsers, only f... Read more

Greetings loki2007 and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter prob... Read more

Yesterday my computer was running very slowly and taking forever or never getting to the sites I wanted, especially clicking on a google search title. I did a scan with Malwarebytes free version (updated) and it showed 20 PUP optional.b infections. I immediately clicked to remove them and restarted my computer. Upon restarting I was horrified to find that when I clicked on Internet Explorer it would not connect me to any of my usual sites such as Outlook, Google, Facebook, my bank NOTHING! So I went back to the scan results and restored everything that I had checked to remove on the Oct 22 11:29 scan. Then Internet Explorer worked again and I could get to where I needed to go. Then I did another scan resulting in the PUP opt.b infections; this time I removed the ones that were in memory, registry value or registry key, removing only the ones that were located in files or folders. Again restarted and sure enough no Internet Explorer again! So I restored all of the PUP infections again and here I am today. Computer is still painfully slo... Read more

Not sure if this is the right place to post this issue, but I have no idea if it's a hardware, software, or other issue entirely.

It started doing this today; so far I can't nail down a pattern as to what causes it. It was turned on this morning and had been on but not used for about four hours before my wife got on. She used it for maybe 15 minutes, and then it started glitching and freezing up. The mouse became unresponsive in fits, then eventually the system froze entirely.

She rebooted and ran a full virus scan, but it came up with nothing. It also had frozen again by the time the virus scan was finished, so I had to reboot it again. I was able to use it for maybe 20 minutes or so before I experienced the same glitching and freezing. I rebooted it once more, and now I'm writing this post.

The only common denominator I can think of so far is that we were both using an internet browser when it glitched. She was able to close the browser and continue working on the document she had open for a short time before it froze entirely. When I encountered the issue, it froze too quickly for me to do anything.

Thanks for your help!

Answer:Computer starts glitching, gets worse, then eventually freezes

Try this and make sure none of your system files aren't corrupt.Hope that helps.

Hi, A few weeks ago my computer stopped recognizing my audio driver and i attempted fixing the problem myself by installing some things (i was looking for help on some other website) and i probably just made things worse..i have an hp pavilion slimline,Windows XP,1.40 GHz,504 MB Ram,SP3,if that helpsand also when i go into my device manager, whatever i installed/uninstalled for audio, all i have now is -Realtek High Def Audiomy brother has the same computer, with perfectly working sound and in his device manager i found-audio codecs-legacy audio drivers-legacy video capture devices-media control devices-realtek high def audio-video codecsi don't know what to do to reinstall software/fix my problemhelp would be GREATLY appreciated!

First off, I did scan through some of the forums, but couldn't find anything that looked like the problem I was having. So I apologize if this has been a topic of massive discussions and I just missed it. This problem has become a particular thorn in my side and extremely frustrating one at that. All I want to do is watch videos off the external drive to the PS3 or blu ray players with the family and then MicrosoftFixit ruins everything. Color me sad...and frustrated. One can only watch so much Wheel of Fortune...

I was changing to a larger TB external drive for streaming throughout the house. Everything used to stream fine through WMP. The devices never showed up in Media Streaming options, but everything worked and updated without incident. Once I changed to the larger external drive, no media folders showed up on any device in the house. The WMP icon was there from Folders>Videos> but then, no files anymore.

I saw that my Windows Firewall had a big red box on it and thought that might be the culprit eventhough I had been using Bitdefender Total Security with no problems. I used Microsoft Fixit to fix the "Windows Firewall can't change some of your settings error code 0x80070" and to try and get network devices to show up in Media Streaming Options.

After using it, my devices showed up in Media streaming options and my Windows Firewall went from the red to the correct looking green blocks screen. Restart. Then IT happened. Nary a Media Serv... Read more

Answer:MicrosoftFixit made it worse - Computer unable to stream now

Please download MiniToolBox , save it to your desktop and run it. Checkmark the following checkboxes: List last 10 Event Viewer log List Installed Programs List Users, Partitions and Memory size. Click Go and paste the content into your next post. Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

Got a weird one. At least, weird because I can't pin down the cause. At random intervals, probably no more often than once a day, maybe less, the hard drive starts getting hammered to the point that the light never goes out (hardly even flickers) and the computer becomes very unresponsive. This keeps up for about 10 minutes and then stops.

It's not defragging, running a virus scan, updating security software, running Windows updates, running the Indexing Service. I also don't think there's any malware on here. The virus scan was run earlier today and the update occurred an hour before tonight's episode. Windows updates are set to notify but not download. Indexing Service is turned off. (I hope! Anywhere but Search that I need to deal with it?) No other security software on here does automatic updates. Firefox wasn't updating.

Using Task Manager and looking at CPU and memory, nothing much is happening. Add I/O columns and we start to see some action. Having only seen this happen three times when I was sure nothing should be happening, and not having had the Task Manager open the first time (so unresponsive I couldn't open it but you can pop it up from the System Tray), I'm guessing which processes are likely to be involved each time - probably these:
lsass.exe
wuauclt.exe
wmiprvse.exe
csrss.exe
avguard.e... Read more

Answer:Hard drive hammered - computer becomes worse than sluggish

Greetings, chookers...

How about Event Viewer? You might try checking the event logs at or near the start of the hammering...

We are using Windows XP Professional ver 5.1 SP3 on our laptop. Using IE 6

Recently, we started to get a lot of Pop ups and so my husband changed the settings to block Pop ups. He also decided to shut off the auto update feature as it was taking very long and do it manually once a week.

Since then we started to get a different - constant popup problem from Trend Micro Office scan that says URL Blocked and the URL is always url.adtrgt.com\...... with a very long message everytime we browse anything (it doesn't matter what browser we use)

Other Problems: 1. We are noticing internet browsing has slowed down considerably2. When I click on any link on my Hotmail web page it keeps showing its Loading which has never happened before. It takes several clicks for the link to finally work. It also keeps giving me a message Windows Live Hotmail has diconnected. Please try again later. This has also never happened before.3. When I shut off the computer a window pops up showing Ending now RUNDLL32. It seems like it is saving information and trying to shut the program down but when its towards the end of the bar. It says program has stopped responding. So I have been clicking the END NOW button and then it shuts off OK. 4. Today when I switched on the computer, it gave me a Windows message saying error opening IE. I forgot to note it down. But some error wherein I had a choice to SEND report etc.

I think the situation is turning from bad to worse. We have scanned the compute... Read more

Sorry I did make another post but it had a different title cos i didnt realise the depth of the problem and the problem has increased 10 fold since then and no one has posted so i thought a fresh post with full info was better than re-writing and bumping.. especially as the title is unrelated to the problem, the only time I could see a sign these problems started was when i updated my Zone Alarm firewall, I uninstalled it cos I was getting severe problems with the computer completely hanging, after uninstalling and reboot chkdsk ran and on the first 5% or so of checking the index it found problems then ran thru chkdsk pretty fast until fixing unreadable security description datastreams.

windows works absolutely fine no problems whatsoever, then next time i reboot it does the same, this time problems are non-stop until about 10% then fine from there on in, then when it finishes repairing the drive it gets stuck at repairing unreadable security descriptions date stream , says unable to read and boots straight into windows, again windows works fine except a little hanging.

I decided to try and give things a clean up, just deleting standard files i dont need, cleaned up ie etc, ran a full spyware scan, ran a full virus scan, installed my new firewall and rebooted..

this time it took forever to get into windows and the list of problems it brought up was huge...

it also said whilst recovering orphaned files insufficient disk space to recover lost files, but I have a 160GB driv... Read more

I've been a long time reader on this forum and most of the time I was able to find my answers with the search option. This time however, I'm clueless! So I hope I can count on your expertise. ;)

Yesterday I formatted a friend's computer and installed Windows 7 (he used Vista previously). He can't work at the moment due to an accident, so he's gaming a lot. I told him that Win7 had much better performance than Vista and that he should consider to upgrade. After installing everything we immediately noticed that the performance was much worse...

He mainly plays Diablo 3 and was able to get a very stable framerate in Vista and he always even watched internet streams meanwhile on his secondary display (Full HD TV, connected with VGA).

I installed all latest Nvidea drivers on Windows 7, disconnected the second display, ... And while playing Diablo 3 he gets major framedrops and stutters. To be honest it isn't playable this way.

What could cause this difference in performance? I feel bad for formatting his PC, promising him better performances and seeing that I've almost ruined his gaming experience...

A total nightmare! Computer gone through a timewarp! This may answer some questions but requires information, too. Sorry its a bit long, but it may help somebody!

For a few weeks my Fujitsu Siemens 1.2 Ghz 512Ram AMD Athlon PC was taking ages to boot up and was very slow once it started.

I use Avira and SuperAntiSpyware (SAS) Pro , so I did a scan with both - Nothing.I cleaned out unwanted files (temps etc.) and the registry with Easycleaner - still the same.I have an old 2006 XP Repair Pro program so I used that to clean the Registry etc. as it is more thorough.It found loads of unnecessary stuff so I let it delete it all.I have done this many times with no ill effects.

Once it had rebooted, Windows behaved weirdly. The wallpaper screen came up but it took ages for the icons to appear. When it loaded there was no bottom toolbar or Start menu. Pushing the Windows buttons did nothing.I right clicked on Time and opened a toolbar from the menu. This brought up the Start menu again, but strange things were happening. No icons for open windows were shown on the toolbar, although they were open according to task Manager, and only one window would show at a time.I thought a System Restore might solve it, but on clicking I got "System Restore is Unable to Protect your Computer - Restart etc."Search did not work from Start or on a window.The Firewall was off and I could not alter that.Updates were off and both Antiviruses had not started up on boot.

I have to use my dad's computer, which he uses for work, because My computer died and we don't have the money to fix it, and I wanted to overclock it, which I REALLY shouldn't have since my dad depends on using it for work. Anyways, I ran nTune's "Fine Tuning" option, for 3 hours, but wasn't happy with the memory timings because the RAM supports 4 #CAS Latency, with 4-4-4-12 timings, and nTune decides to back everything down that it has tuned, when the computer crashes/restarts, so when it was too high FSB clocks that caused it to crash, it would lower everything else it had tuned. In the end nTune put the timings at 5-6-5-18, so I went back into the BIOS and on accident, I set it to 3 CAS latency, with 4-4-4-12 timings.This is where it wouldn't boot up, because I set them too low, so I had to reset the CMOS with the jumper on the motherboard. It booted up fine, and I set the BIOS back how I had them, but when I tried to boot into windows I got an error about ntoskrnl.exe is corrupt or missing, and when I tried to boot into Vista (Dual Boot) and got a similar problem, but with hal.dll or something, so I spent probably an hour trying to figure out what caused it, and it turns out a simple BIOS reset fixed it. Once I reset the BIOS, I tried to boot into windows XP, which worked fine, then when I tried to log into my account I got some error about lsass.exe failed, and the computer would restart in 1 minute. When the timer got down to 53 seconds... Read more

I think it's FINALLY FIXED! My advice to anyone with the same BSOD, try the simpler things first.

What fixed it for me, was booting into safe-mode (Or safe-mode with command prompt, and opening explorer.exe from there) then go Start > Run, and type msconfig. Once that opens, disable EVERYTHING on startup, and possibly in services, and also under the "General" tab, select Diagnostic startup. Click OK, restart, and let it boot normally. It should work fine. From there, you can enable what you need one at a time, in msconfig>startup.

Sorry if this is posted in the wrong section but I could not find anywhere better to post it. I am an admitted computer novice and I am trying to buy a new computer. I am Canadian and thinking of buy thru MDG Canada. My current computer is:

I would like to know if that system would be much of an upgrade from what I current have? Also which of the bolded sections should I get? The salesman is really pushing the 1GB Ram and 500 GB HD. The salesman is also making a big deal about getting a 2007 model versus a 2006 model. Would there be much difference 2006 and 2007 of the above mentioned equipment?

Hi, I have been using PC tools for the last couple of years with no bother. However, when I wanted to put it on my laptop I lost the ability to access the internet. They told me (eventuallY) to reboot using my windows XP home edition disc. having done that I was initially able to access the internet, but I could not open links or download any thing, and now explorer won't open at all, I just get error reporting. Things have gone from bad to worse and I need some help.Thanks

It appears my browser (IE/XPpro non-sp2) has been hijacked - at boot time I get an IE page that advertises WinAnti-Virus and demands I purchase. I can close the window and continue, but there are 37 processes running and the drive is constantly active, where an identical box has 28 processes running. I have downloaded (but not run) all the software you recommend, but apparently nudged the wrong bad actor and now the system won't boot at all. I have backed up some data, but don't want to loose everything if I can help it. I don't know how to use command line recovery and I can't remember the Admin password to use it anyway.

This happened once before and I let the system just run and reboot itself and after about 4 hours it was successful. I have about 4 hours on it now and no luck. I will let it run all night to be sure it doesn't heal itself.

If I reload XP, will all my data still be there?

Things started to go south about 2months ago when McAfee found Vundo and couldn't seem to kill it off.....

thanks, GearHead.

Answer:Bad to Worse

Hi GearHead,

Check out this link and try the removal tool from Symantec.

READ ME: Virtumundo Problems/Resolution Threads

Should that fail, I would suggest following the steps here:

READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Sorry to be such a bother but this problem is driving me bonkers!Every turn develops into a new drama-here's the situation so far-

(1.) When I go to click on a program (any program) my computer either immediately or soon afterwards pops up a window that says "program error-process has already been exited-has generated errors and will be closed by windows. You will need to restart the program. An error log is being created." Of course restarting the process only sends me in circles-the same thing continues to happen-sometimes, obviously, I'm able to start the program but usually during the course of operation the "program error" window pops up and it's back to musical chairs again!My system is, O/S Windows 2000 Pro, P4-1.6GHz 400MHz/P4FAN (P4-1600AR), Motherboard-D850MVL -MB Intel D850MV w/LAN, Rambus 256MB (2).

(2.) Now if I didn't already have enough problems I've apparently been infected with the Fortnight.E virus-it gets worse, in turn, I infected my ex-wife with the virus via an email (well, I'm sure you can imagine my situation-it would be better to have my nipples dipped in honey and dangled over a pool of hungry piranhas-she's pissed! Of course, the fact that the virus installed porno weblinks into her favorite file made matters even more unbearable-you'd think she was a nun or something! At any rate,I have run a Panda On-Line AV-Scan-several Norton AV scans-SpyBot, Ad-Aware and SpySweeper-nothing works!... Read more

Ok my computer has been progressivly getting worse becuase before i wasnt able to enter my control panel becuase explorer would just crash. And now i started up my computer and restarted a couple of times and i cannot see my tool bar(the one with the start button) and my cousin is bringing my xp disk christmas.. what can i do in the meantime? oh and when i click my windows key it doesnt do anything.

Answer:it just got worse...

looks like a virus to me
what antivirus program are you using? and is it up to date?

I have been workin on this for several days now and I am at my wits end. I am attaching my Bitdefender log and an HJT log. I have followed all of the instructions in the "Before Posting" page. And should tell you the following. My Add/Remove programs hasn't worked in years so when necessary I use the free trials downloadable from various places.
When I try and run Microsoft Windows Defender it says I need to perform an upgrade, and will not open.
I tried running Pandascan this morning and waited for over two hours and it never did complete downloading.
As I mentioned, I am at my wits end and believe it's time for some help.
Thanks

Answer:The more I try the worse it gets! I need Help!

Welcome to Majorgeeks!

You did not attach your HJT log. Make sure you follow all instructions in step 7 properly and then attach your HJT log.

You should look at your Bitdefender log (change the .txt to .html and then double click on it and you can see it in your browser) You need to delete those items it is pointing out in your email.

Is your copy of Windows licensed to you and has it been activated with Microsoft?

I've had 10 for a few months now. During that time I've had several automatic updates. Most have been unnoticeable, a few others were anti productive. The first and the last (two days ago) have been horrible. When I first downloaded 10 I immediately lost my CD/DVD drive. No matter where I look my computer can't find the old one. It also disabled sound from anything I recorded. The latest update is making me log in if I leave the computer for more than a couple of minutes. It also makes me wait before the log in window pops up. I'm beginning to think that switching from 8 to 10 was not a good decision.

Answer:Just when you think it can't be worse!

Would you consider doing an in-place upgrade install, also known as Repair install ?Repair Install Windows 10 with an In-place Upgrade

I tried to run a payment on a website and the submit button did nothing but make the cursor blink which it still is. I looked under inspect Element and there was a JS file that downloaded. I looked at it and it looked fishy. I tried to run the normal cleaning techniques (ADW Cleaner, JRT, RKiill etc) and they all returned a messagge. "the service cannot accept control messages at this time "

It is slowly getting worse by the minute so I am not sure that this will even get to someone in tim,e cause I know u guys are backed up but if possible I dont know what to do I tried to use msconfig.exe , and the search functions to get safe mode to work but I just get either nothing happening or the same message. I am afraid that if I turn off the computer to shift into safe mode that it will loack up.. Any helop would be appreciated.

Answer:I have something bad going on and ts getting worse byt the second

Sorry, but it seems that your pc is infected with a virus or malware which is going to take some more work and a deeper look. No sense running a bunch of tools here.Please follow this Preparation Guide, post in a new topic and include a link to this thread.Let me know if all went well.

I've been trying to fix this computer for several days now, and it keeps getting worse instead of better

I know from my Ad-Aware scans that it has coolwebsearch on it, but CWShredder doesnt find anything wrong when I run it. ad-Aware does and keeps fixing it, but it's back within seconds. I've also run spybot search, about buster, and pest patrol. My HJT logs are getting worse, not better.

I would be much obliged if someone could help me; I can't figure out what else to do.Thanks!-Vanessa

Hi,I made a post about my windows 7 explorer crashing, it seem to only happen when I move files from my internal to my external hard drive. it was still happening, nothing i tried fixed it.but NOW its gotten worse. Its crashing on a loop...every single second.this happens as SOON as I SIGN ON...in seconds it crashing and loopingand I cannot do a thing but use my internet...I get a message that tells me my programfences (stardock program) has detected that there is problem with 7, and it disables itself, Then windows7 explorer crashes. sends info. then restarts...If I start a video or a program before it closes (which is seconds) then it will run. I have been up for HOURS trying to get this solved. I have NO clue what is going on. I ran Anti-Spyware free edition, found 8 harmful things, had them deleted. I also ran my microsoft essentials...BEFORE that..and it Finds nothing...it NEVER does. but anti does...that confuses me.

SO what is going on? what do I do? PLEASE anyone, I am computer illiterate...I have windows 7 (genuine)32bit home premium.I was tryng to get the rest of the info. but I can't as the explorer is completely locked up as I type this...please help I am so frustrated, I want to make Bill Gates come fix my computer lol...who has his number!? ASLO! After it crashes and re-opens it keeps bringing up the c drive file location library? every single time, so now i have a list of these file locations open...also I JUST get a message saying that my firewall is... Read more

Answer:Oh no its worse! Help!

Can you get into Safe mode instead? If so, does it happen in safe mode?Safe Mode

EdiT:--------------------------------------Do you have a system restore point you can revert to?http://www.sevenforums.com/tutorials/700-system-restore.html

Hi all, So not only does the Control Panel on my T520's nVidia card fail to work, but safe mode doesn't either. It gets stuck in a reboot loop for memory reasons. Using last known boot configuration I can get it to boot normally but the networking cards/drivers don't work. They are detected in Windows 7 but ipconfig only gives the Tunneling adapters. Any ideas? Or should I just send it in for servicing?

Solved!

Go to Solution.

Answer:Bad to Worse.

Hi kingofthering

If you need to use the machine temporary or to ensure your Nvidia GPU is defect, you could change the graphics settings in the BIOS to Integrated Graphics.

If you are not technical savvy or / and wish to save the hassle, it's probably good to send it in for servicing.Have a nice day! PeterW520 (4284-A99)Does someone?s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future=====================================Sound Enthusiast and Enhancement (Post comments, share mixes, etc.)http://forums.lenovo.com/t5/General-Discussion/Dol?by-Home-Theater-v4-for-most-Lenovo-Laptops/td-p/6...http://forums.lenovo.com/t5/IdeaPad-Slate-Tablets/?IdeaPad-Tablet-Sound-Enhancement-Thread/td-p/7150

Hello, I never write posts to ask questions when it comes computers, but this time I saw myself having to do so.I have had many problems recently, and it just got to the point where stuff just doesnt work anymore.I upgraded to Win 10 about 10 days after its launch. I loved it. I had that often problem everyone had but I could solve it.About 20 days ago, everything worked greatly. Then, I don't remember what exactly happened, but all of a sudden I couldn't access the Groove Music App. Then I realized I couldnt open any other Windows built in apps, not even store worked. However, Edge and apps like calendar for some reason do work. So in an attempt to repair this, I messed up the Appdata folders's permissions. I had recently installed this context menu button when I right clicked, that let me take ownership of a folder, so I took the ownership "administrators."Then, the hidden items check box in the View Tab on Explorer suddenly unchecked itself when I checked it. I looked up online and there it said it had to do with the Administrator account, but hell, I am the admin account on my PC, so this just didnt make sense. Then I read a simple reboot would help, so I rebooted and it was fixed.This is where I mention my recent installs. Around the time, I installed this now piece of software on my pc, and this software was Bit defender Total Security. I had replaced my previous antivirus, Avast Internet Security, with this. Now, I highly doubt this program contributed to this in ... Read more

Answer:Help! My pc is getting worse

That last part went wrong somehow, here are the links:click herehref10-windowsstore/store-not-opening-in-windows-10-this-app-cant-open/c0de1565-9c33-4604-a1cd-b4ce18b72117?page=2&auth=110-windowsstore/windows-10-app-store-will-not-run-cannt-add-a-user/682d6bd8-39ae-4ee4-b0fc-c19027b44552?rtAction=1444233209744&auth=1storeandappswontopenreregistering/1-windowsstore/windows-store-app-not-opening-in-windows-81/9882357f-ae86-4e4d-ba37-209aa960063c

please help-got a new laptop trying to use the wi fi.there is no wireless connection icon any where.maybe there no driver,im guessing. do i need to use the disc that came with my router.my other laptop works fine.maybe i need to use another keycode,i dont know please help.thanks

I followed your advise to rid my computer of a BHO and virus (red circle w/white X in system tray). Now my computer takes 20 minutes to boot, asks what mode to load in, (safe, normal, MS-DOS, etc), and only loads in 640 x 480 video. I've also lost the printer driver.

hi, welcome to TSG.you don't appear to have a firewall, even if you have a router you still needa software frewall, downlaod the one from the link below!Filseclab Personal Firewall Professional Edition

* A window will open and choose SAVE, then DESKTOP as the destination.* On your Desktop, click on Cleanup40.exe icon.* Then, click RUN and place a checkmark beside "I Agree"* Then click NEXT followed by START and OK.* A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.* Click OK* run cleanup

have hijack this fix these entries. close all browsers and programmes beforeclicking FIX.

I know i posted about it a couple days ago with my computer going down the pooper. Well it was running real smooth untill recently. i had lots of disk drive space open now today it says i have 55.6GB of free space now i have a total of 74.5. I have been running virus protectors and spyware programs but its not working and there are icons showing up on my desktop that i cannot get rid of.... Do i have to re install windows or something? Sorry to ask again but i need help. Also i forgot to mention in my add remove programs there is a new program called search plug in and also micromedia flash player which im unfimiliar with and they are the biggest files in there.

Answer:Gotten Worse...

Please don't start a new thread for the same issue

If you are not getting any responses bump the original back to the top by simply posting to it...

Hi. I hate to be a nooge, but I posted a problem I had a week ago with a single search term being redirected in Google -- only that one search term was redirected. That much has stayed constant -- I've been using Google all week and only that one search term is redirected. My post has dropped down to page 12 and I think it's pretty much off the grid by now.Tonight I tried to run Hostsman to update my Hosts file and Avast! immediately put up the Warning notice that:12/2/2009 11:40:42 PM SYSTEM 2016 Sign of "Win32:Delf-MZG [Trj]" has been found in "C:\Program Files\HostsMan\hm.exe" file.I quarantined the file, but now I'm very concerned. When it was just the one redirect it was interesting, but this has me a bit panicked.I've copied last week's post here.Can anyone help?EDIT: Okay, it looks like Avast! may be reporting false positives right now with virus database 091203-0, the one I'm using right now, according to what I read in the various forums. I'll keep a good thought, anyway.But my redirect problem IS still there, and I'd like to get to the bottom of it, if anyone can help. Thanks!Hello again -- I was here with a severe problem about a year ago. It took several weeks, and a lot of help, but I got cleaned.I also learned a few things. I have since installed the NoScript and Cookie Whitelist addons to Firefox, I installed the free version of ZoneAlarm, and I installed a Hosts file manage... Read more

I was in the process of following your steps from the "Preparation Guide" when my computer decided to crash big time.Initially I had my homepage hijacked by something called start.search.us. That by itself didn't seem to be a big deal. I was proceeding through the steps and made it to step 8 (Create a GMER Log). Approximately 5 minutes into the scan my entire screen went all screwy. It looked like the GMER scan program filled the screen and scrambled itself.

Now my computer won't work at all. After a restart, the computer locks up on the black screen with the green progress bar (Microsoft Corp underneath). I tried a safe mode reboot but it stops loading at the following line of text, "Windows\System32\Drivers\avgidshx.sys" This was the same line of text that was being scanned during the GMER scan.

After another restart (so many I lost count) my computer reads the following, "Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:...." Several options are listed but even after inserting the original operating disc to repair, I can't get past the green progress bar thing.

Help!!! I'm moments away from turning this laptop into a very unaerodynamic flying brick.

(I'm typing this on my wife's Macbook, in case anyone was wondering how I could post)

Like all AOL software, I'm wondering if the new AIM version is worse than the previous. Has anyone tried it yet?

It seems to have a lot of the features that AIM mods have introduced. I use DeadAIM myself, and have loved it for years. I tend to like things minimal. I've tried GAIM and Trillian, but I only use AIM, and GAIM messes up direct connections and profiles. I've tried AIMutation (sp?) and didn't like it much either.

What do you guys think?

Answer:AIM 6: worse because it's new?

i like it, but alot of people don't.you just have to tweak it to the way you want it.

I just wanted to start by saying a very big thankyou to all of you that help people on this forum. It is very generous of you and it is appreciated.

I have been infected by this fake security application that says "Windows Security has found critical process activity on your system". It keeps redirecting our web searches. In safe mode I have ran malware bytes, super anti spyware and created a hijack this log all before finding this forum. Both these scans found problems initially however upon following the instructions of this forum no more were found. I tightened up my zonealarm resetting it to default and searching programs that try to run as they popped up, mshta.exe was one of the programs.

I have followed the instruction on this web site to the best of my knowledge and i will attach the logs of the various scans. All scans went well except for the combo fix scan that ran through to stage 50, flashed a page suggesting it was deleting files and then restarted my computer. I repeated it with the same result.

I now have a message that says "SQL Server could not find the default instance (MSSQLSERVER) - please specify the name of an existing instance on the invocation of sqlservr.exe." whenever i start my computer and it takes a long time before all the applications are loaded and ready to be accessed. It seems to run faster if the internet is turned off?

I am not seeing much in the way of malware on your system. Let's do this and see where you are after:

Download The Avenger by Swandog469, and save it to your Desktop.

* Extract+ avenger.exe from the Zip file and save it to your desktop

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

my computer has been acting up for awhile running really slow, but now it's started this trick of adjusting the screen every little bit. It either moves up or down. It changes the sizes of the window as well. Then i noticed down at the bottom in the task bar, a button appears for just a second with a little icon in it. Then it disappears before i can do anything. Now, my email has started bouncing and i can't get outlook express to connect. Also, i was kicked off yahoo messenger and then all i could get was page cannot be displayed on even my home page. Here is my HJT log. I would appreciate your help.

Can anyone help??? It all started when I installed a new game (well new for my old PC) the other day, when ever I tried to load it, once it got past the intro video it just returned to the desktop, most of the time, it did occasionally work. So I went to look on the web for advice and was told to update my sound and video drivers. My PC is an old PII 350 with windows 98. I went to ATI and downloaded what it said was the latest driver for my card, now when the game does play the colours are all wrong and blocky (I have also updated direct X above the one the game needs). So I tried a sligthly older driver, which was even worse, so I put the newer one back on. To add to this the company who made my sound card (Aureal) have gone out of business, so don't give drivers now. I have found on another page what was supposed to the the latest driver they did release, but when I load the diagnostic tool on my computer (some sort of direct X thing) when I test the sound, it says there is a fault there too. It seems that what ever I try to do, the thing just gets worse, I am starting to think about getting another PC, but when it works, it does everything I need. Does anyone have and advice how I should try and fix all this? Thanks James

Answer:It just keeps getting worse

Did you simply overwrite the videocard drivers? If yes, you may wish to thoroughly clean your computer by uninstalling them and running a program such Advanced System Optimizer V2 or Advanced Uninstaller Pro 2004 There is also a useful tool that removes drivers for you.. I'll get back to you on that once I recall the name. Even though your soundcard manufacturer has gone out of business, use Google to search for drivers. There is quite a high chance of still finding them.As for DirectX, see to it that you have the latest version from Mirosoft.Buying a new PC will not solve your problems. It is not the PC's fault, it is the users fault. Your problems will just start anew if you donot know what you're doing.

I've had 10 for a few months now. During that time I've had several automatic updates. Most have been unnoticeable, a few others were anti productive. The first and the last (two days ago) have been horrible. When I first downloaded 10 I immediately lost my CD/DVD drive. No matter where I look my computer can't find the old one. It also disabled sound from anything I recorded. The latest update is making me log in if I leave the computer for more than a couple of minutes. It also makes me wait before the log in window pops up. I'm beginning to think that switching from 8 to 10 was not a good decision.

Answer:Just when you think it can't be worse!

Would you consider doing an in-place upgrade install, also known as Repair install ?Repair Install Windows 10 with an In-place Upgrade

I have a virus on my computer in which my Windows Defender warning pops up every few minutes I remove it and it keeps coming back. I am also getting lots of internet pop-up ads. Please help before I throw my lap top out of my window. I ran hijackthis:

Now I'm getting a little spooked.First it was just some irritating re-directs from Google searchers.Then multiple windows began propagating, sometimes blaring music, voices, phone sounds.Then, trying to work my way through the instructions in the preparation guide, I discovered that attempting to run the gmer.exe crashed me, locked up the processor, prevented me to restarting, the whole thing.Now, my touchpad has stopped responding. I uninstalled and restarted to replace the driver, but no effect. I am having to use a USB mouse, which works OK, but has not improved the touchpad.What's next?!Just curious. A question, for those of you who have experience with this forum--how long does it usually take to get help? Should I assume that all topics are addressed eventually, as folks find time? If I have failed to supply some bit of information, or violated some etiquette, I'd rather know, make my amends and start over that wait on the sidelines longer than necessary.Or should I just throw this piece-of-crap netbook out the window and get a real machine?

Answer:bad to worse

Hello pfosinger,It's hard to say how long it will take for a topic to get picked up. I know how frustrating it is when your computer isn't working properly. Let me assure you that your topic isn't lost, forgotten, or ignored. We work with hundreds of logs every day, so we have devised a means of seeing only those topics that don't have responses yet. At the moment, we have nearly 300 unanswered topics, the oldest dated Aug. 26, 2010 at 5:14 pm Eastern Daylight Savings time in the U.S.A. Your log topic is dated Aug. 30 2010 at 10:00 pm using the same time zone.Our volunteer MRT team members have various levels of expertise and training, so while we try to take the oldest DDS/HJT logs, it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us would want someone to assist you who is not familiar with your issue and attempt to fix it.Please be patient. It may take a few more days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.Orange ... Read more