What our customers say about Jetway Parking

FL resident - East coast

06/20/2015

My first time using Jetway. Great rates. Shuttle service prompt both ways. Some staff very friendly, helpful, and professional; others not so much. Shuttle van could use some cleaning. Overall, it was a positive experience, for the most part. I will use them again in the future.

Barb H. Chaloupka - Leesburg/The Villages

06/11/2015

We will definitely use this parking lot again. We were not familiar with the area, but found it easily. The signage is low to the ground, but bright yellow. It is also combined with 24 Hour Airport Parking which is easier to see because it is elevated. Same place. We did not have to wait long for either shuttle (to and from airport). The price was definitely right. This is valet parking, so no lugging suitcases. The attendants were very polite.

TK

02/13/2015

Overall it was a great experience. The drivers were great. We checked in at 5:45 am and the driver was waiting to take us to our flight. Upon return we waited about 10 minutes to get picked up. Check-in and out was a snap and I saved a lot of money by not using the airport lots.

Ray - SD,CA

02/13/2015

Quick return, polite staff, had my car ready and waiting.

Bhim H. - Toronto, Canada

02/12/2015

Prompt shuttle service and good security at facility. Our GPS was left on the front windscreen and it was there when we picked up our vehicle. We will definitely use your service again and will most certainly recommend you to our friends and families. Excellent Job!

William T G.

07/15/2014

We have recommended your service to the residents of our community we have 700 homes on a golf course and several home owners have used your service. Excellent value and service!

Roger S B.

07/11/2014

The vans were old and dirty. Our wait time to get to and from the airport were the worse we have ever had in 40 years of flying in and out of Orlando.

Richard S.

07/10/2014

Really this place is worthy of 5 star rating.
Good job guys!

Caroline B. - Tampa, FL

07/09/2014

Red Coach was prompt to pick me up. Their office had everything in order, even my car was pulled up when I arrived to the parking facility.

Foard F. J. - Orlando

07/09/2014

Great service, very helpful - seamless reservation and check-in. Drivers are friendly. No wait for morning ride to airport - just 10-15 minutes after I called in afternoon on return leg. Car was waiting when got back to the lot.

James F B. - orlando fl

05/14/2014

Fist time using red coach. Only waited 10 minutes to get a ride to and from the airport. Great Job. Staff was friendly and professional. Will definitely use Red Coach again.

Robert S.

05/13/2014

Russell was awesome.. I got in real late last night and he kindly waited for me… I will tell everybody about the company.

David D.

05/13/2014

The young men who work there are absolutely the nicest we have had the pleasure to meet. As far as location not so hot an extra toll each way and we got caught in bumper to bumper on the way back to Melbourne.

David F. - Central Florida

05/12/2014

Thank you guys. It was very quick, easy, and a peaceful experience. One needs that after dealing with the airports.

Richard R. - Winter Haven, FL

11/06/2013

Best experience ever!!!!

JoAnn P. - Crystal River, FL

09/14/2013

This is a great place to park. With all the stress of traveling they make getting to the airport a piece of cake.

John K. - Spring Hill, FL

07/29/2013

Friendly staff. Could use better signage as to where to park for valet parking when you first drive in. Very reasonable rates. Will use every time I fly out of Orlando, Fl.

Sharon B. - Daytona Beach, FL

06/10/2013

It took way too long to be picked up at the airport (almost an hour) and no one would answer the phone when called. Will not be using them again or recommending them. The old saying you get what you pay for holds true here.

Vincent C. - Leesburg, FL

06/03/2013

Excellent service but shutting down at midnight is a bit scary. The attendant was excellent. Good service.

R E O. - Winter Haven, FL

06/03/2013

Very happy with our experience and will use this co. again.

Ronald J. - Cape Canaveral, FL

06/02/2013

This was my first time using any off-airport valet parking at MCO (Used Jetway, marketed as Red Coach - this was a bit confusing at first), and I chose it due to the length of our trip. The wait time for the shuttle going to the airport was reasonable. I thought the wait time after our trip was excessive, until I found out that the attendant was delayed because he could not start my car! (the battery was dead.) He helped us by trying to jump-start it, which didn't work. Since he was the only one working the shuttle, this probably delayed other pickups fro the airport. (I called AAA and they were able to get the car started). I'd definitely use them again, it will be easier since I now "know the drill."

Ronald R. - Leesburg, FL

05/31/2013

The wait at pickup was far too long. Some of your competitor's vans passed us 4 and 5 times while we waited after calling. Apparently only one person and one van (good person, poor van) was on duty. He even had to answer more calls to be picked up while he was driving, and then had to go inside to give us our car keys after he had helped unload the luggage.

R E O. - Winter Haven, FL

05/31/2013

A very nice job by your associates! Will use your company again when using MCO!

Tiffany M. - Windermere, FL

05/29/2013

Was really happy with the service and experience.

Sheila D. - Tampa, FL

05/25/2013

Great job - primarily due to excellent employees we encountered.

Roy L. - Sebring, FL

05/25/2013

The BIG Red Coach sign made it easy to find your lot. The shuttle, however, does not carry the Red Coach logo, therefore you ave to look for the Parkway (?) Shuttle when returning from your flight.

I had a good experience.

James P. - Summerfield, fl

05/16/2013

Wait time from parking to airport and then airport to parking was over 1/2 hour each time. This is my biggest complaint. The rest of the experience was good.

Susan A. - Edgewater, FL

05/16/2013

I was a little concerned that on my return, the driver didn't have a receipt to give me since I paid the remainder of what I owed in cash. Hopefully that won't be an issue.

I had to wait at least 30 minutes for the shuttle after I called them to pick me up at MCO.

Other than that, no issues.

Anonymous - Sarasota, FL

05/16/2013

The young lady at the reception area was rude and unprofessional stating that she had nothing to do with the parking and I had to wait for the shuttle to return. She then returned to playing on the computer or whatever distraction she was engaged in.

Adam who drove the shuttle was awesome, very professional and a hard worker. He took excellent care of me. I had my car washed to remove the dead love bugs and it was the best car wash I have ever had. The lot was well lit and safe and only a few minutes from the airport. The wait for the shuttle upon returning was only a few minutes. It was great!

The only improvement that could be made would be to fire the receptionist and hire someone who actually likes people and who wants to work for a living.