Flexible Learning is a tool developed by Canvas Professional Services. John can submit a Canvas help ticket for help with regards to this tool because while it is an add-on, it was developed by Professional Services. I know this is a late reply, but I came across this while I was searching for something else.

John, you've posted your question to the global Canvas Community, where users of the Canvas LMS exchange their tips and tricks about how to use Canvas's features. Cancelling a "flexible learning plan" after setting a "master plan" are not Canvas processes or components, but sound more like something specific to your school's curriculum and course setup. I recommend that you redirect your question to someone at Metro East Web Academy - Home who might be able to assist.

...and one other note, John, just to make sure we have covered all the possible bases: Canvas currently has a feature in development for MasteryPaths, and you will find the writeup here: Canvas Studio: MasteryPaths This feature is in beta testing in a very small number of schools, and perhaps yours is one of those. Can you take a moment to check that out and let us know if that is the case?

I did a little research and did verify that this is a third-party app integrated with your Canvas instance. Unfortunately, I found a half-dozen different vendors with products that include a "Flexible Learning Path" feature.

Your best bet for support is to contact your school or district's LMS Admin/Support department, since they would have most likely been the ones to install the integration. However, I don't want to leave you hanging if I can help it. If you know who developed the product, Pearson, SoftServe Inc., etc.; perhaps I can locate their support services for you.

Thanks for taking the time to verify that, John. As you can readily imagine, Canvas is not able to provide support for apps and LTIs that have been developed by third parties. Both Kelley L. Meeusen and I have done some web searches to try to find just the right external app relative to your description, but from our perspective, and given how many different results are coming up, we can't narrow it down any more than we already have.

Perhaps if you check the app configurations in your course settings, you will be able to find the name of the external app provider so you can contact them directly to get additional support. You'll find more guidance on app configurations in What are External Apps (LTI Tools)? (and I note the lesson even makes reference to "learning paths"!).

I also suspect that whoever designed the course for you configured that tool; if you could find out who that person is and contact him or her directly, you might be able to get the support you need.

However, although external apps and LTIs such as these are not part of Canvas, it's possible you're seeing a navigation link in your Canvas courses to a Flexible Learning Tool if someone designed the course to link to an external application--which means that to you, it looks like it's part of Canvas, even though it is not.

How are you seeing and accessing the flexible learning tool in your Canvas courses?

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This is almost certainly an add-on that your institution has integrated into Canvas. I apologize that we don't have access to the information we'd need to help you. I would echo Stefanie's original advice about contacting someone at your local institution.

Nope, no branding at all. I checked in my course settings for installed apps and there's nothing specifying flexible learning, nor is there an app that looks like would do this. Unless Vimeo, YouTube or Quizlet does.

John, if it's a link in your Canvas course navigation, and you do not see it in your course settings for installed apps, that strongly implies that it was configured at the account level and populated in all Canvas courses at your school....and that leads directly to contacting your school's Canvas admin, as Scott Dennis has suggested.

And if you ever solve this mystery, please take a moment to come back to this discussion and let us know the result: Now, we're all on tenterhooks!

Flexible Learning is a tool developed by Canvas Professional Services. John can submit a Canvas help ticket for help with regards to this tool because while it is an add-on, it was developed by Professional Services. I know this is a late reply, but I came across this while I was searching for something else.