Due to technical difficulties that unfortunately occur now and then, some of the requests submitted by you, our patrons, may not reach the ILL office. With this in mind, we ask that you please ALWAYS keep a record of all your requests. Check items off your list as they are received to help you keep track of what has arrived and what has not. Please notify our office if you received a confirmation message stating that, “your request was submitted successfully” but are not contacted by us about your request(s) within a week from submission.