A prominent hotelier says it concerning that hotels seem to stealing each other’s staff

The Caribbean Hotel and Tourism Association (CHTA) has expressed concern over poaching in the hospitality sector where ‎new hotels are said to be “stealing” the trained and experienced staff of established properties. CHTA President Karolin Troubetzkoy is also the hotelier behind the famed Jade Mountain/Anse Chastanet. Since the increase in new Spanish owned properties in Caribbean territories such as Jamaica, the Dominican Republic and more recently St. Lucia, several of the established properties have complained that their trained staff was being lured to work in these establishments by offering higher salaries. She says if they are not careful, they all will keep training staff and have their best trained people keep moving from property to property, eventually affecting the customer service rating ‎of the entire destination.