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This User supported Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with ZoneAlarm and need to be guided in the right direction..

2.) It is Sometimes very Difficult toDiagnose and fix a Computerfrom halfway across the Country, without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..

the behavior is not normal and points to a ZA database corruption. Reset your settings.

1.) Hold down the Ctrl and Shift keys together 2.) Right click on the ZA icon near your clock in the system tray lower right corner3.) Choose 'Reset' from the box that comes up4.) Choose Yes on the Reset Settings dialog box5.) When prompted, choose OK to restart your system 6.) Follow the on screen configuration prompts after reboot

Do not restore any previous setting. Keep default settings.

Corruption of ZA settings are usually linked to:

- your pc hangs/crash often or more lately;
- you are running other conflicting tools (usually other security related tools)
- you force the shutdown of the system manually or with other tools (cold shutdown)
- your system is infected by malware.

Re: 2 dhcp servers in my trusted zone

i did as instructed and it required a reboot. I rebooted and the ZA config wiz opened and before i chose default, the new network found box opened listing one of those two dhcp addresses. I tried to open FF, but it would not let me. So, i chose default, then it said I need to reboot. I chose ok, then FF opened and my sys rebooted. Then the new network found box opened again with that same address. Now I look and I see neither DHCP listed in the ZA firewall zones. However, after I respond to the new network found box, I dont know what will happen.

Re: 2 dhcp servers in my trusted zone

two dhcp is the issue. New Network 192.168.1.0 I get this box almost every boot. Research on DHCP is mostly above my head. Research on repeatedly getting the new network box found its an issue with ZA to be addressed in an update. Previously I put it in the internet zone. So, its safe to make 192.168.1.0 trusted?

Re: 2 dhcp servers in my trusted zone

After reading chapter two I placed it in the internet zone, as I have done many times before. After clicking ok, it popped up again. I chose the same, gave it a different name, hit ok, and it popped up again(3rd time). Six times total. Still neither dchp is listed, as it was before. I cant find any of the new networks that I just named in ZA.

Re: 2 dhcp servers in my trusted zone

well it works, and the dhcp and the 6 new connections are not listed in ZA. Of course before I responded to those new network boxes I could serf the net, so I guess none of it was needed. I'm glad i spend two hours on this...