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What a Transformation!

April 19, 2017

Since joining Newgate Kennels back in 2012 Ellie has become a permanent and much valued member of our grooming team. From training under the watchful eye of Clare and completing her level 2 and 3 NVQ grooming qualifications, Ellie now has a comprehensive list of her own clients and has grooming appointments 5 days a week (Tuesday – Saturday).

It is always lovely when we receive emails and letters of thanks and this email really sums up the commitment and care Ellie shows towards her grooming clients.

Hi There,

I just wanted to drop a quick email, I brought my dog in this morning to pay her first visit to Ellie in your grooming department. I just want to say how impressed I am. I have a 4 month old toy poodle (Beau) who is very playful and the way Ellie handled her was amazing. She’s come back looking like a different dog. I asked Ellie for a specific poodle cut and Ellie went out her way to research as it was a cut she had never done before and had done a brilliant job. I’m also very funny about leaving my dogs with strangers from a past experience but I felt completely relaxed knowing she was in good hands.

Kind regards, Sophie Hopkinson

Obviously Ellie was over the moon with the kind words, and she had this to say…

I was so grateful to receive such a lovely email from Sophie. It gives you such a confidence boost to receive such positive feedback from clients. After researching the specific cut, trimming Beau in a ‘Scandinavian poodle cut’ tested my abilities but I really enjoyed the challenge and loved meeting the sweet Beau. Thank you again Sophie.

Here are a couple of photos to show Beau’s fantastic transformation.

Here is Beau before her beauty treatment

Ellie hard at work.

The client had asked Beau be cut in the “Scandinavian Poodle” style. While Ellie has never done this style before I think its safe to say she has done a fantastic job!