‘Supporting the competent, but insecure or unwilling employee to get back on track, without taking over the wheel’

Setting of the workshop:

The competent employee who is good at this job, but is also doubtful or unwilling.

Situations:

“I am not sure if I can do this.”

“What should I do first; what’s the first step in this project?”

“I don’t want to do this anymore, I am fed up doing this!”

In these cases some managers will dismiss the employee’s doubts: “Sure, you can do it.” Or they start managing the employee on the content. Usually, this doesn’t work, because it will only make your staff less competent.

Support Echteld Consult:

In this part of the workshop, we’ll teach you how to manage skilled staff, that underperforms, by encouraging them and thus building their self-confidence.

Elements of the approach during the workshop:

Signaling uncertainty and unwillingness

Support roadmap:

Identifying the problems

Moving to solutions

Pitfalls and how to avoid them

Result:

Managers who know when and how to build their competent staff’s self-confidence in situations, they appear insecure or unwilling.