Pay Monthly Data Pack Terms and Conditions

Last updated: 29 January 2019

On 30 April 2018 we retired the $5 100MB NZ Data. If you have this Pack on auto-renew you may, for the time being, continue to purchase this Pack. But if you purchase another Data Pack after 30 April 2017 you will not be able to purchase this retired Pack you previously had auto-renewing again.

From 25 June 2018 the 3GB Zone Data pack will no longer be available for purchase. If you had this Pack on auto-renew you will need to choose a new Data Pack.

The rates and conditions below apply when you use your Mobile Phone (or other device) in New Zealand and have purchased the applicable Value Pack.

All rates are inclusive of GST.

The following Data Packs may be purchased on your Account:

Data Pack

Cost (incl. GST)

Included in Data Pack

Validity Period

(from date of purchase)

Auto renews

500MB NZ Data Pack

$10

500MB of NZ data

One month

Yes

1GB NZ Data Pack

$20

1GB of NZ data

One month

Yes

15GB NZ Data Pack

$50

15GB of NZ data

One month

Yes

12GB NZ Data Pack

$99

12GB of NZ data

Six months

No

We will apply a Data Pack on your purchase date (Initial Pack), and the Initial Pack will automatically renew on your Billing Date, and thereafter will auto renew monthly on each Billing Date applicable to your Account (being the Pack Renewal Date for the purpose of these terms and conditions). For example, if you purchase your Initial Pack on 29 July, and the next Billing Date for your Account is 1 August, your Initial Pack will automatically renew on the 1 August, and thereafter monthly on each Billing Date.

You will be billed for your Initial Pack on the Billing Date following the date of your purchase. The succeeding Data Pack applied on each Billing Date will be billed on each subsequent Billing Date.

Each Data Pack (including the Initial Pack) applied to your Account in accordance with clause 5 above will expire at the end of its Validity Period as set out in the table in clause 4 above. You will lose any unused data of your Data Pack at the end of the Validity Period.

The automatic renewal of the Data Pack on each Billing Date is subject to you not exceeding the credit limit or Spend Control limit applicable to your Account as at that Billing Date. If you have exceeded your credit limit or Spend Control limit at the time of renewal, your Data Pack will be cancelled and you will need to re-subscribe to a new Data Pack if you wish to purchase it again. Your new Data Pack will be applied in accordance with clause 5 above.

You can purchase as many Data Packs as you require in any month. If you purchase more than one of the same NZ Data Pack at any one time, only your initial NZ Data Pack will auto renew on your Billing Date and all the benefits of your older auto renewing NZ Data Pack will expire at the end of its Validity Period.

If you wish to change the Data Pack that auto renews at each Billing Date, you will have to stop that Data Pack from auto renewing. You may then purchase a new auto renewing Data Pack.

Applicable to Customers purchasing any Data Pack that does not auto renew

Your data entitlement under your Data Pack will be used before your Plan entitlement.

If you use up all your Plan and Data Pack data entitlements during your Billing month, you must purchase a new Data Pack to continue using data services until a new allocation of Plan data is made your next Billing Date.

General

You can stop your Data Pack from auto renewing any time prior to your Billing Date.

NZ Data Packs can only be used in New Zealand.

Our Data Packs can be used with a 2degrees USB Modem, your mobile phone or other data-enabled mobile device with a 2degrees SIM.

The benefits of your oldest Data Pack will be used first.

Your NZ Data Pack data usage per session is rounded up to the nearest 46.08KB increment and a minimum data usage per session of 46.08KB.

Any customers on the 2degrees Pool Plan are not eligible to purchase [Data Packs/use Family Share/use Data Sharing.

Standard fibre connection is up to 100/20Mbps. Stated speeds are based on theoretical maximums, and actual speeds will vary.

To get the best possible performance with 2degrees Ultra-fast Fibre, we recommend:

Using a high-spec modem, such as a 2degrees Modem (model 7490).

A high-spec laptop or PC cabled directly into your modem with an Ethernet cable, and ensure all your laptop or PC’s drivers are up to date, and nothing else is running on the internet connection at the same time.

The latest version of your browser.

Accessing the internet over a wired connection.

Unlimited* NZ and Australia Landline Calling includes direct dial calls made from your home phone to standard landlines in NZ and Australia (excludes chargeable calls, e.g. calling cards and premium numbers, 0900 (and any international equivalent), 059, 0161, Australian toll-free numbers (such as 1800, 1300) and toll-free numbers in other countries, and calls to mobiles). Fair Use Policy applies to this service.

* You must be on a 12 month unlimited broadband plan to be eligible. * Amazon Prime Video on us for a year is valid for 12 months after the date of activation. * You have 30 days from the date of activation of your eligible broadband plan to activate your Prime Video subscription. * One new Prime Video subscription per eligible 2degrees broadband plan connection. * If you have an existing Prime Video subscription, you’ll just need to cancel this and start again with a new account to get the offer. * Streaming Prime Video uses data. Any data use incurred from watching Prime Video will count towards your monthly broadband allowance. * You can cancel your Prime Video subscription at any time. * Early termination charge applies if you disconnect your 2degrees broadband before the end of your broadband term. * If you want to keep enjoying Prime Video after your year on us is up, your Prime Video charge will automatically be applied to your 2degrees broadband bill. * After 12 months from your activation of Prime Video, the standard monthly charge for Prime Video of $8.99 will apply. * Customer queries relating to the Prime Video service or content should be directed to Prime Video. * Not available on 2degrees Business plans. * Offer is not redeemable or refundable for cash and cannot be exchanged for Amazon Gift Cards. * Offer is subject to change and restrictions apply. * By clicking activate, you agree to the Amazon Prime Video Terms of use. * Amazon, Prime Video, and all related logos and motion marks are trademarks of Amazon.com, Inc. * 2degrees Broadband terms and conditions apply.

$15 (rental modem) shipping & early exit fee up to $199 may apply. Joining credit: New customers only & repayable if leaving/downgrading during first 12 months.

Joining credit offer ends 28/02/19, available with a 12 month Unlimited Data Broadband Plan. Not transferable, exchangeable or redeemable for cash. Not available with any other offers, except with the $10 Bundle Discount added during sign-up with eligible Pay Monthly mobile plans. Charges may apply for non-standard installations. Fibre broadband not available everywhere. Charges of up to $165 apply if you fail to return your leased modem to us when you leave 2degrees.

$99 standard connection fee applies to open term plans. Stated speeds are based on theoretical maximums and actual speeds will vary. Broadband & Promotion T&Cs apply, see 2degreesbroadband.co.nz for full T&Cs.

Amazon Prime Video on us for 12 months: Valid for 12 months after date of activation (currently up to $8.99/month value). Offer subject to change. Prime Video offer must be activated within 30 days of the customer receiving the activation link email. After 12 months, standard charge for Prime Video of $8.99 permonth will apply. 12 month term and Unlimited Broadband required to be eligible. T&Cs apply, see 2degrees.nz for full details.