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Monthly Archives: April 2016

On Friday evening, 22 April 2016, one of our Firstroad Accident Responders, became victim to a violent mugging. Wynand Gloy, who works in our East Rand Accident Division, was stabbed multiple times and had his Dreamtec Device taken from him.

The Dreamtec device is a new piece of technology recently deployed throughout our Accident Divisions and soon to be deployed across the Trade Divisions as well. All calls received by the Firstassist Contact Centre are automatically dispatched to the nearest available device to the scene of the Accident and vast amounts of vital information can be captured at the scene onto the device and linked to the case (Pictures, license details, third party drivers & vehicles etc.)

After this incident had happened, the department heads were notified and immediately got our IT department involved to track the unit. Luis Valadao (IT) jumped onto his laptop and started tracking the unit. Through a Whatsapp chat with the Division’s Director, Clint Spolander, Clint was able to feed constant information as to the whereabouts of the unit to our Managers on the road and with a joint effort between them and SAPS, the suspect was apprehended 25 minutes after the incident had occurred.

Whilst this intense technology fueled chase was underway, Wynand was receiving expert medical attention for his injuries on scene and was taken to a nearby hospital for further treatment.

So, thanks to the Dreamtec technology and the fast actions of the Divisional heads, the IT department and the SAPS, we were able to bring a speedy end to what was a terrible incident. We hope the appropriate justice will be served to ensure this person does not commit such crimes in the future.

Well done to all involved and we wish Wynand a speedy recovery. All our thoughts are with him and his family.

Picture 1: Wynand Gloy as he appears on the Dreamtec Application

Picture 2: Wynand receiving medical attention after being stabbed

Picture 3: Real time tracking of the Dreamtec Application using street level mapping to identify the whereabouts of the device

I am sure some of you have noticed that the mornings are darker (for those that put in a good honest day’s work – none of this 9 to 5 business) and the evenings are drawing in a lot earlier than they were just a few weeks ago before Easter.

We are seeing sunrise at present at around 06h19 and they are predicting in the midst of winter to be around 06h49.

Now, for the diehard’s who still get up at the same time and get a good days work in, we now start using our headlights and when our minds are cold, sleep deprived, caffeine deprived and undergoing all other kinds of trauma, we all too often forget that we have got our headlights on. For those of us not so fortunate and have to manually switch our headlights off this can cause a huge problem and unnecessary stress when it comes to either going out to meetings in the day or to try and get back home in the evening.

You now have to call someone to come and jump-start your car and in peak hour traffic when a lot of other people face the same fate as you, this can often become a lengthy wait. And the more times you do this the more time your battery gets jumped and the quicker the life of the battery will diminish and eventually run out. And then that is another issue you need to contend with – having to swop your battery out in order to get home.

So, good people – remember to do carry out a few mental checks before leaving your car and rushing into the office for that much need cup of java. Maintain your battery and remember to switch your lights off.

Safe travel and happy motoring.

PS: If you do happen to find yourself in a spot with no “juice” in the battery, call us, we will make it simple, easy and stress free.