In order to assure your warranty from us,please take a clear picture or video for unpacking,if the parcel is empty,damaged or incorrect weight,please ask your Post Office or Logistics to provide official document,especially the claim request paper

Warranty We provide 6 months warranty for all products except accessories. The warranty of items would be failed if you fix or disassemble it without our agreement. Please show us the clear video including IMEI number if you have after-service problems.

Customs Tax Please write down the message under your order If you need declare the items with original cost (it may cause high custom tax). If not, we will declare items as ‘MP5’ or ‘phone’ (about 30usd-100usd) by Singapore post or ‘Phone’ (Above 27USD) by DHL to help you avoid high customs tax ,if the parcel get strict inspected by custom,you still need to pay tax for customs clearance, we won`t bear the customs taxes.

For DHL remote areas,you need to pay about extra $27 Remote fee for DHL company.You can check if your place belongs to remote area here(raslist.dhl.com/jsp/first.jsp) .

If it is,you can pay here:(DHL https://www.aliexpress.com/store/product/DHL-remote-information/1053035_1708805395.html).

The items will send out on time after you paid the remote fee.

Plug Adapter

Order Cancellation

Please choose the cancel reason as “I don’t want this order” , “Processing time is out of my expectation.” Or “Other reasons” that will be less process for those reasons so you will get your money sooner, thanks.

Get your extra benefit Please leave TOP 5 Star feedback/review in 3 days to help you earn longer warranty period and get $3 discount coupon (over $100 value package )in your next order.