Terms & Conditions

1. DEPOSITS ARE NON REFUNDABLE, UNLESS A FINANCE PROPOSAL THROUGH US IS DECLINED.

2. CARAVANS SOLD DO NOT INCLUDE ACCESSORIES UNLESS SPECIFIED.

3. WE OFFER ALL CUSTOMERS BUYING A CARAVAN FROM US A SIX MONTHS WARRANTY WITH OURSELVES. TERMS AND CONDITIONS APPLY, THESE ARE PRINTED ON THE REVERSE OF YOUR RECEIPT. A COPY IS ALSO AVAILABLE IN LARGER PRINT AND IS ON DISPLAYED IN OUR OFFICE. WE CAN OFFER A WARRANTY FOR UPTO 36 MONTHS WITH MB & G INSURANCE.

4. WE TRY TO KEEP THE INFORMATION PROVIDED ON OUR WEBSITE ACCURATE AND CORRECT. WE RESERVE THE RIGHT TO ALTER SPECIFICATIONS & PRICES AT ANY TIME. WE DO NOT ACCEPT LIABILITY FOR ERROR.

5. WE ACCEPT VARIOUS PAYMENT METHODS. WE CAN ACCEPT TELEPHONE PAYMENTS, CARD PAYMENTS, BANK TRANSFERS, CHEQUES & BANKERS DRAFTS.
CREDIT CARD PAYMENTS ARE SUBJECT TO A 3% CHARGE AND WE DO NOT ACCEPT AMERICAN EXPRESS.
NO GOODS WILL BE ALLOWED TO LEAVE OUR PREMISES UNTIL ANY PAYMENTS ARE CLEARED.

6. TELEPHONE CALLS MAY BE RECORDED.

7. WE RESERVE THE RIGHT TO REFUSE ENTRY TO OUR PREMISES. IDENTIFICATION MAY BE REQUESTED. ALL CUSTOMERS OF LEISURE CARAVANS STORAGE LTD, HAVE A COPY OF STORAGE TERMS & CONDITIONS ON THE REVERSE OF THEIR STORAGE CONTRACT.

8. COMPLAINTS ARE RARE. IN THE EVENT THAT YOU HAVE A COMPLAINT PLEASE MAKE IT IN WRITING, PROVIDING AS MUCH DETAIL AS POSSIBLE ABOUT THE PROBLEM. WE AIM TO RESPOND WITHIN THREE WORKING DAYS. ALL COMPLAINTS ARE INVESTIGATED FULLY & WE AIM TO RESOLVE ANY ISSUES AS QUICKLY AS POSSIBLE. THIS DOES NOT AFFECT YOUR CONSUMER RIGHTS. CONTACT DETAILS CAN BE FOUND ON OUR 'CONTACT US' PAGE.