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Problems with Bowtech/Diamond?

I visited my local shop yesterday, looking at new bows. The owner told me he'd quit carrying Bowtech/Diamonds because of their terrible service. He said he'd never get a live person on the phone and it would usually be a matter of days before anybody would return his calls. Then it would be a verbal wrestling match trying to get them to handle warranty claims. Anybody else, dealer or anybody, have a similar story?

Everytime I have communicated with BOWTECH they replied quickly and courtious. I was deployed to Afghanistan, and spoke with Michelle D from Bowtech via phone and email. BOWTECH prides themselves on coustomer courtesy. My local dealer also has a great working relationship with BOWTECH, never an issue.

Everytime I have communicated with BOWTECH they replied quickly and courtious. I was deployed to Afghanistan, and spoke with Michelle D from Bowtech via phone and email. BOWTECH prides themselves on coustomer courtesy. My local dealer also has a great working relationship with BOWTECH, never an issue.

I figure bowtech just droped the dealer becuse he done something I have shot for them for 3 years know and never had a problem 1 with them

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