The customer receives the certificate through Customer Happiness Centre Deira or Barsha or through a courier company for a charge of 25 AED. The courier company makes 3 attempts to deliver the service before sending it back to the centre where the customer collects it.

Through kiosks:

The customer chooses online services

The customer proceeds to the desired service and enters the vehicle information

The customer settles the required fees

The customer receives the ownership certificate from the printer of the kiosk.

Through service centres or service providers:

The customer presents the required documents at the centre

The customer is required to settle the service fees to receive a receipt

The customer receives the certificate from the centre or through a courier company for a charge of 25 AED. The courier company makes 3 attempts to deliver the service before sending it back to the centre where the customer collects it.

Through the call centre:

The customer contacts the call centre on the following number: 8009090

The customer requests a vehicle ownership certificate

The customer is required to settle the fees by credit card

The customer receives the certificate through Customer Happiness Centre Deira or Barsha or through a courier company for a charge of 25 AED. The courier company makes 3 attempts to deliver the service before sending it back to the centre where the customer collects it.

Validity

Permanent.

What you will get

Vehicle ownership certificate.

Terms and conditions

The customer or the legal representative must be present in person

The customer is required to settle all the traffic fines before applying for this service.