The go-to resource for your favorite natural resource: water. We continually educate ourselves about how to protect and distribute water, so that you can better enjoy it. At American Water, we keep life flowing.

Customer Service Wait Times

Due to extremely severe weather impacting our service areas, our customer service wait times may be longer than normal. We appreciate your patience. We encourage you to use our interactive voice-response option to resolve your request. Many services can be completed without waiting to speak with a live representative.