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I will tell you that...the things you have to go through to be an Expert are quite rigorous.

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Meet the Experts:

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

I have a cd "Kodak EasyShare software." I used it on my PC, but it crashed. I am wanting to install the software on my Mac OS X. But, when I insert the cd, I get the message that I cannot install on a… read more

I have a Kodak EasyShare file with 37,8000 images. They were all there last night, this morning approximately 7-8,000 have a ? mark in front of the thumbnail image and cannot be opened. What do I do t… read more

hi i have a question regarding my Mac Pro. I just purchased CS5 and downloaded it to my Mac pro just fine. I tried to put into my tower , it would not see it.. read it.... or identify it on desktop.. … read more

I have a problem with photos saved to a Sandisk UDMA card - I realised I had left my card reader at home when photographing overseas so I bought a new one and attempeted to download to my Mac using Li… read more

I WILL TRY YOU GUYS AGAIN. I HAVE BEEN GOING BACK AND FORTH FOR WEEKS WITH YOU'RE SERVICE NOW TO NO AVAIL. PROBLEM IS I SWITCHED FROM WINDOWS XP TO MAC OSX. APPLE TECH SUPPORT WALKED ME THROUGH THAT T… read more

I just downloaded the newest form of iphoto on my laptop, just after updating my laptop to 10.6.4. The new form of iphoto will not download photos from my camera, even though it's the same camera I've… read more

cant download pictures because I get an error message "error downloading an image" It happens whenever I have a video to download---if I delete the video I can download images. I want to download the … read more

Hello, I purchased a VIXIA HF S100 camera. I took some video to try it out and wanted to download it into my MAC. I installed the Cannon Digital Video Disk for Macintosh on my computer. However when I… read more

I just bought the Fuji A170 and when I tried to download my new photos to my OSX. I get a "no camera in connected" message. Can you help me? I'm not that all savvy with computers which I have had for … read more

I have a Kodak Camera M873, 8.0 and an iMac Computer OS 10.6.2. I have been unable to load my digital pix into the computer just recently. Worked OK for Christmas pictures.When I connect the camera vi… read more

Hi, I am trying to import a film from my Sony Handycam that has a DVD+R DL disk to Imovie on my Imac. I use a USB cable. The computer tells me there three disks instead of one and when I try importing… read more

I have a A1000 IS. I can't get the images to transfer from camera to computer. It used to transfer the images, but it won't now. I reinstalled the software, inserted new batteries -- no help. The comp… read more

i have a panasonic ccd video camera, model vdr-250. i just recently bought an imac so i could upload and edit my home movies using imovie, but i can't figure out how to get the imac to recognize my ca… read more

I have an imac os x 10.4.11 tiger. It will not recognize my kodak dc4800 digital camera. What can i do? I just checked my system to see if the usb port was recognizing it and it say yes. But image cap… read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.