Smart Parking Enforcement Brochure

I wrote a brochure for Smart Parking Enforcement, a parking technology solutions company, introducing their products and services to police departments, municipalities, and parking enforcement agencies.

The Ultimate Customer Service Model Book

Richard Capalbo gave me cover credit for editing his book on customer service. I worked closely with the author throughout the process, carefully editing and rearranging sections of the book until it met his ultimate satisfaction.

City Council Candidate Brochure

I provided writing and editing assistance, as well as strategic and communications consulting, to Meghan Sahli-Wells, a 2012 winning candidate for Culver City Council, including work on the campaign’s website, brochures, flyers, public relations, and press materials.