Kanzen-Bulgaria

Kanzen-Bulgaria

Client Goals:

Kanzen is a professional residential property management company in Bulgaria. They offer a complete suite of residential management services. Kanzen’s team needed a software solution to improve the efficiency of their work and have features such as:

Easy organisation of each building’s "Residential Diary".

Enabling online payment of monthly subscriptions.

Reducing the overall volume of documents, and simplifying organisation of archives.

Providing their clients with a detailed breakdown of costs of their monthly subscriptions.

Improving the issue reporting process for their clients.

Facilitating the event scheduling process of “Neighbour Meetings”.

Enabling the export of all monthly documentation related to their activities.

Easy tracking of the financial status of each building.

Our Solution:

For us it was important to collect as much information as possible about the issues Kanzen faced so that we can provide an effective solution. This is why we proceeded with the following steps:

We analysed the client’s issues, requirements and goals to understanding the overall business logic of the future solution.

We decided on the most appropriate technical approach to achieve the goals set by Kanzen.

We prioritised the solution’s features and categorised each feature according to priority and impact.