We currently have an outage to our Cloud and is affecting Amazon Alexa, Google Assistant and IFTTT services. If you meet similar issues between Kasa devices and the 3rd party integrations, please keep an eye on the Cloud service status dashboard in our official website (http://www.tp-link.com/en/support/status ). Hotline and chat service may be crowded and please wait patiently, we are actively working on resolving the issue and will update the progress in time.