Check-In

Passengers travelling to Zanzibar and Pemba should note that Kenya Airways will no longer collect the domestic and international Airport Service Charge and International Aviation Safety Fee. These charges will be collected directly at the airport by the Zanzibar Airport Authority. All other conditions remain unchanged.

Passengers in Possession of Ivory

Possession of ivory is considered illegal in Kenya unless holding legal documentation allowing transit and shipment

International Check-in

For all international flights, passengers are required to check in at least three and a half hours before departure of flight (irrespective of Class of travel). Counters close one hour prior to departure.

Domestic Check-in

For all domestic flights, passengers are required to produce some acceptable form of identification at check-in. Passengers are required to check in at least one and a half hours (irrespective of Class of travel). Counters close 30 minutes to departure.

Priority Check-in

Flying Blue Elite members(Gold and Platinum) traveling from Nairobi to any destination can enjoy a smoother journey as Kenya Airways offers priority check in and boarding, lounge access with one guest, among other prestigious rewards!

Remember to present your Flying Blue card at the counter to automatically register your miles. Request for an upgrade if you have sufficient miles and get the opportunity to enjoy our business class services. Upgrades are applicable only if you hold an economy ticket booked on S,B or M booking class. Upgrades are subject to availability.

Enroll online and join the Flying Blue elites

Online Check in

You can now check in online with an e-ticket from 30 hours until 2 hours before departure!

Jump the longs queues at selected airports and choose your preferred seat and print out your boarding pass at your convenience. At the airport, drop off your luggage at the dedicated online check in drop off point and proceed to the boarding gate.