Certified Sales Consultant

Mar 14, 2019

You did it again!

Unsurpassed customer service and top quality vehicles. The new pilot has new safety features I am excited to cave. Thank you to Mario and the staff.

Mar 10, 2019

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Service center is top notch

Unmatched quality!!! These guys are terrific and Rick Johnson is an incredible sales manager. I have been bringing my cars to Ken Garff Riverdale for 11 years.

Mar 09, 2019

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Great like always!

I always have such a great experience here. Mario made the process of buying a car so easy and stress free. I wouldn’t have wanted to go anywhere else.

Mar 07, 2019

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Best New Car Experience in 45 Years

Mario has a very unique quality for a salesman of any kind. I perceived him to be genuine in his interactions and conversations. I still cannot believe we maneuvered through this process - from meeting, product selection, test drive, financial process, keys in hand and out the door — all within about an hour and a half. Had previous new car purchase/lease experiences been this smooth and efficient I probably would have traded and or purchased new vehicles more frequently. Isaac, the finance guy was so quick and efficient I blinked and he’s sitting at Mario’s desk with completed paperwork, ready to sign. I blinked again and he was gone. These guys not only have great skills as demonstrated in their ability to make the goal line so quickly and efficiently, I am now convinced they possess super powers as well.

Mar 06, 2019

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Great price and customer service!

These guys went above and beyond on my trade in along with giving good deal on my accord and extended warranty. Good job guys at Riverdale Honda.

Mar 02, 2019

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Super Friendly and an Amazing Expierience!

We came in there just to look at a vehicle and consider purchasing. After the amazing welcome and great customer service Tyler had was great!

Mar 02, 2019

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Great experience. Loved not going back to finance

Fast. Friendly. Great working with Brian and Mario. They really made the whole really smooth and painless. Loved not having to deal with a finance manager on the back end.

Mar 01, 2019

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Suda got it done

They are on point. Quick easy and honest. Got an appointment that worked best for me. They got me in and out as promised. I will be doing business with them for a long time.

Feb 25, 2019

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FAST AND EASY

MARIO WAS GREAT, FAST AND SUPER EASY TO DEAL WITH. I SIGNED THE PAPERS AND HE GOT THE CAR READY AND BROUGHT IT TO ME.

Feb 22, 2019

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Most helpful and informative

Good selection of cars and had helpful sales person. Appreciated going on tests drive for as long as we wanted. All questions were answered with knowledgeable answers.

Feb 22, 2019

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Outstanding Dealership

Working with and purchasing our new vehicle through Ken Garff is by far the best customer/sales interaction I’ve experienced. The salesperson was professional, an advocate for to customer, quick to deliver on what we wanted, courteous of our time, NO games! This dealership has my business for life!!!

Feb 20, 2019

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Mario is the man.

Love how quick they get me in and into my new car. I work with Mario on the phone and then get everything ready so I can just walk in sign the documents and walk out. Love it.

Feb 20, 2019

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Purchase of new Ridgeline

We had a great buying experience. Vinny and Mario did a great job and took care of us. We appreciated all they did for us.

Feb 15, 2019

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Ezcellent

Fast and easy getting checked in and out, courteous and professional service. I highly recommend. Also, the shuttle service was prompt and efficient as well.

Feb 06, 2019

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Top notch

I have been buying Honda’s here for years. We currently own 11 in our family. Mario and Joey take such good care of us. I was in the dealership less than 30 minutes to buy our most recent CRv. Thank you!

Jan 30, 2019

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Bought a brand new car with no hassle in 1 hour!

Mario was great! He listen to what I wanted didn't add anything I didn't... He got me in and out in no time! Love my new pilot.

Jan 25, 2019

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Oil change and recall

The associate was friendly and willing to answer any question needed, the service was quicker then I expected. My car was returned in great shape and clean

Jan 25, 2019

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Great group of people to work with

Amazing people to work with nice and professional. They don’t pressure or push you in to anything and they worked with us not against us.

Jan 18, 2019

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Ken Garth Honda Riverdale kicks a**!

I love Ken Garff Honda Riverdale! I’ll never buy a car or have one worked on anywhere else but here! They have a shuttle service and an awesome waiting area!

Jan 16, 2019

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First car service. It was awesome 👏

Robert helped me throughout the whole servicing process. My car was ready within few hours. Fastest and efficient service I have ever had.
Thank You

Jan 14, 2019

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Purchased new 2018 Honda CRV

Mario and Tyler were very pleasant, professional, and knowledgeable. As a team they addressed all of my concerns with confidence. Mario also provided one on one guidance in how to use all the new features on the 2018 model. That instruction was very useful and helpful. Yes, I would recommend my friends go to Mario if they were in the market to buy a car.

Jan 13, 2019

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Great place, great people.

These folks have been great. Always friendly and willing to the right thing. They have taken great care of my 2014 Kia Soul every time I bring it in. And since I drive for Uber, they see me a lot for oil changes and such. I highly recommend Ken Garff in Riverdale!

Jan 11, 2019

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Great experience!

My wife is usually very stressed over purchasing a new vehicle. The customer service was such that she felt no concern during this time. We will carefully listen to. our concerns and recommendations were taken into account. Mario was extremely helpful and friendly.

Jan 08, 2019

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Great experience

I highly recommend this service and location. The shuttle service is a great help. The technicians do great work. The entire crew seems eager to help.

Dec 28, 2018

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Excellent srrvice and very understanding people.

They were very quick to respond to any questions I had. They were great to work around my schedule so I would be able to drive down and do the paperwork. Even after I paid and all the paperwork was filled out they still asked if I had questions or need anything else. then a few days after they sent me a text saying Hey if you need anything or have any questions feel free to let us know and we'll help you to the best we can.

Dec 26, 2018

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Honda Pilot

Our experience at Ken Garff Honda was very positive. We we're deciding between the Chevy Traverse and Honda Pilot...although the Traverse is a little larger, the Pilot had more standard features. The staff at Ken Garff worked well with us...since it was the holiday season, their individual schedules for service were sporadic and we worked primarily with Mario, Beau, and Vinnie. Great service from both and they never pressured us although we visited the dealer 4-5 times as we went between a couple of Chevy dealers and Ken Garff Honda. The staff passed information well to each other, and although we worked with different staff at times, they each had our latest information and answers to your questions. We did purchase a Pilot on Christmas Eve...good price, although we were hoping for a little more off the price.

Dec 21, 2018

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Thanks Mario!

Mario has always been great to my family and me! 4th car we've gotten from Ken Garff - 3 of which through Mario! Always hassle free, no pressure, and straight forward with the whole experience!

Dec 21, 2018

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Buying vehile

Made appt with Mario to test drive a 2017 ridgeline. Discussed my trade in value and started purchase agreement papers. The entere process was less than 2 hours.

Dec 18, 2018

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Great service

All my questions were answered and a good deal hashed out in the end. Mario helped me through not liking using the phone so he did it over email.

Dec 13, 2018

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Purchase of new Honda ridgeline

Purchase of new Honda Ridgeline.Support was excellent. No pressure from sales. Just encouragement along the way. Good experienceDespite my indecision for in excess of one month

Aug 04, 2018

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Great experience

Great friendly staff, great extended warranties, will work with you to make a deal, have dealt with Tyler and Mario get treated like family, and they take in great trades have gotten two used vehicles from them. They work with great lenders that help you rebuild your credit (Golden West Credit Union). First car was 2007 Hyundai with only 55000 miles. And this on is 2004 Nissan Frontier Ext Cab SE with only 89000 miles. I have had multiple Honda's in my life they have always gone the extra miles. My wife and I trust Ken Garff Honda Riverdale with our lives and you can too! Go and check them out and be amazed. No I'm not getting paid for this.

Jun 29, 2018

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New pilot purchase

Great dealership, easy to work with, got us out the door fast with our new vehicle without staying 5 or 6 hours to close a deal.

Jun 29, 2018

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Good customer service

The employees I’ve worked with have all exhibited good customer service and look to keep me informed of any specials or get the car serviced as quickly as possible

May 31, 2018

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Easy buying experience

There was no pressure to buy. The salesman was very helpful. My questions were all answered. I have had several Hondas and all were great cars, very dependable.

May 17, 2018

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Great experience.

Marlin was fun, easy going and wasn't pushy. I'd recommend him to anyone. We got a great deal on our trade-in and our beautiful new van. We loved the no haggling aspect at Ken Garff.

May 16, 2018

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Perfect College Car!!!

Being a full time college student and only working part time i was worried i wouldn't be able to afford anything but!!!After Reviewing several makes of cars "Mario"found the perfect car that would best fit my budget!!! & Im extremely happy with my new car and i will most definitely be using this dealership again!!! The buying experience was Quick & Painless!!!

Apr 30, 2018

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Fantastic, friendly quick and easy

I have worked with Mario in the past and he has always been able to get me exactly what I need price wise. He is fair, honest, courteous and just a all around good guy. I would and have recommended him to others!!!

Apr 10, 2018

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Mario was very helpful and did his best to help me get my CR

Mario was very helpful and very kind to us. He helped us a great deal and took care of everything quickly and efficiently. It was a great experience overall.

Mar 18, 2018

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Very helpful and knowledgeable

Employees made sure we were taken care of. Answered many questions and took many calls from us before we finally decided to buy. No pressure.

Feb 06, 2018

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Went well

I chose to do everything over the phone and text. Went smooth and easy. At the dealership we had a smooth sale. Very pleased with everything.

Dec 30, 2017

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Wonderful experience!

I can't say enough great things about our salesman, Mario. We have purchased several vehicles from him over the past few years. This is due to his honesty, integrity and friendly service. We recommend him to all our friends.

Dec 23, 2017

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Great Experience

All I got to say is that i felt like home while i was there, Mario was very helpfull and social! I am very happy with my car.

Jul 22, 2017

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It was a great experience and everyone was super nice.

Everyone treated us great. They answered all our questions. we were pleased with the service we received. Mario treated us with respect and explained things to our satisfaction.

Jul 22, 2017

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Fantastic experience

Best car buying experience I have ever had. Didn't take very long and we got everything we wanted. The salesperson was very accommodating and friendly and did everything he could to please us.

Jun 05, 2017

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Bought a pre owned vehicle

Was referred to Mario by Rick the service Mgr. Mario was very helpful and found me the exact car I was looking for at a great price I was completely happy with love all the staff at Honda everyone was GREAT!!!

May 18, 2017

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No sales gimicks. Friendly, competent reps.

They were knowledgable and thorough during every step of the buying process. Every employee was happy, ready to assist and knowledgable on the vehicles. No complaints here!

Apr 15, 2017

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New car purchase

Purchased a new Civic and it was a great experience. Salesman was helpful and kind and we would recommend to others if they're in the market.

Apr 05, 2017

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Bought new pilot

Mario was great to work with - he wasn't pushy and was very upfront. Before the purchase of the car he answered a lot of my questions and continued to follow up with me without being pushy which I appreciated!

Mar 30, 2017

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Very professional and courteous. To the point of what we nee

Fast,friendly,professional and knowledgeable about our needs. Efficient in presentation and answered all questions. Knew of some of the needs, requests for things like manuals. Will tutor my wife on operatin of accessories

Mar 07, 2017

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Excellent service

Mario made it easy for me to purchase my first car. Highly recommend this man to be your salesman he genuinely cares about the customer and what they want & not just trying to make the sale. Thanks again Mario!

Feb 26, 2017

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Outstanding Sales and Service

Dealership worked very hard to find the right vehicle for us, in the end we purchased the exact vehicle we were looking for with all the right options.

Jan 14, 2017

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Love Ken Garff

I would highly recommend Ken Garff!! The staff is amazing!! I loved working with Mario Saucedo he was very polite and very easy to deal with.. he made sure I was comfortable and was very helpful in helping me through the process and getting me exactly what I wanted... 😊

Dec 30, 2016

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Too notch

Mario was the best made things so easy. Not a pushy salesman which makes it even better. Treated wonderful. Everyone was so fun and friendly kinda made you feel like family. Planning on buying another vehicle or two within the next 6 months there.

Aug 29, 2016

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Treated very fair

Treated very fair. I would recommend them to family and friends. Great service and excellent speed and getting through the buying process. Helped with all of the additional accessories I wanted on the car as well.

Aug 30, 2015

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Mario Saucedo and the return of customer services

My wife and I took our time researching midsized sedans, test driving, studying incentives and dealing with the desperate and exhausting sales tactics of new car dealerships. On August 29, 2015, we did a marathon blitz of three dealers and came out frustrated by the pressure tactics including the classic here is my family pictures and photo album of my kids to the you cant leave until you meet our manager, CEO and Chairman of the Board who all ask you the golden question, "What will it take to get you to leave here with a new car?" I responded, "A Miracle." The rest of the conversation was how they would work a miracle by selling me a car at 500 below MSRP. I guess I believe in a different kind of miracle. I did not hold out much hope to buy a Honda Accord. Lets face it. They are great cars and very popular. They do not have to dicker muc//h.
We met Mario Saucedo and discovered that buying a car can be as pleasant as checking out books at the library. He applied no pressure. He said, lets start at this low ball number (which was far below the miracle number others were pushing) and Wallah.... we had a car. There was no eagerness by him to close the deal. Just a matter of fact, "Lets see if we can do this." When it was done. I felt no stress. Only peace of mind and I frankly wanted to meet this guys family and have them over for a barbecue. That is how business should be done and this is what you get with Mario Saucedo and Ken Garff Honda in Riverdale. Impressed and relieved. signed. Robert S. Kaysville.

Mar 18, 2015

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This is where to go for superior sales and service!

Over the past four years at Ken Garff I have purchase two cars and leased one other. I can’t express how much I enjoy this dealership. My wife and I love the cars we’ve purchased. It’s no nonsense business with a family atmosphere. We have had great periodic service done to our vehicles and we get them back like new – washed and vacuumed. I’m going to name a few names at the store and I will miss more than I can remember. These folks have taken care of us like we were family; Jill in the service department – what an infectious laugh! She likes my jokes. Melanie who used to sit at the front desk and welcomed everyone who came in is so friendly; remembers names like you can’t believe. She always says hi Mike when I come in. Mario is a great salesman. No pressure and knows his stuff. Dave who does financing is so cool. He can help so much on the finance side – has lots of contacts! I can’t remember the names of all the others who have helped. The staff there is so professional and friendly. When you have a superior product like Honda and people who care about their customers, Ken Garff Honda in Riverdale is the place to go for your vehicle needs and you can bank on it! Sorry, I didn’t mean to make it sound like a commercial but it’s so true!

Mar 10, 2015

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Never again.

Long story short, we were sold a total hunk of garbage...the car has been in and out of the shop ever since....it's a year later now and guess what? Car in the shop and we struggle to get updates or any work done. Very frustrating.

Sep 19, 2014

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Who knew? Buying a new car can be a GREAT experience!

Tyler Briscoe and Mario Saucedo did everything possible to help make buying our new Honda Accord as painless and enjoyable as possible. Never jerking us around or pressuring us like some dealers tried to do. They listened to everything we wanted, did all they could to meet every one of our needs and make us comfortable.
If you are in looking for that perfect new car, do yourself a huge favor and at lest talk with Tyler or Mario at Ken Garff Riverdale. You won't regret it.
We are VERY pleased and love our new Honda.

Beau Bracken

Certified Sales Consultant

Mar 19, 2019

Great

Very professional helpful knows their stuff easy to work with very comfortable to talk to just just overall a very comfortable experience thank you very much

Mar 15, 2019

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Terrific Customer Service!

Jared is always more than willing to go the extra mile for me..I was at the dealership to have wiper replacements and to register my CRV for another year. I asked him to recommend a sales associate to explain to me the leasing process and he introduced me to Beau Braken. He took all the time I needed to understand and to answer my questions. Both the service and sales experiences were exceptional and I will always be treated with courtesy.

Mar 14, 2019

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Brakes

Excellent service as I have come to expect from the service department at Garfield. The waiting area was comfortable and a variety of soft drinks, etc. were available. The time for the service on my car was just as I had been told it would be!

Mar 09, 2019

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My car buying experience

I had a good car buying experience with Beau and Issac. They were professional yet friendly and non-pressuring in their approach. They were also able to clear up any misunderstandings I had as the contract was drawn up.

Mar 03, 2019

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New car buying experience

This dealer offered the best price on a brand new Honda for us. I found them to be very easy to work with. They were very friendly and we had a good experience.

Feb 23, 2019

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Very Patient and Helpful

We started looking at a purchase several months ago and all along the way the no pressure sales approach allowed us to spend much time making our decision. Beau and Marlin have been very kind and pleasant to work with . We especially appreciated way Beau kept current on quotes as time went along.

Feb 21, 2019

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Busy Service Department, Great Customer Service

Vehicle received great care and service. Shuttle drivers were very courteous and friendly. Service advisor was very busy and when I got back to the dealership to pick up my vehicle I had to wait about 20 minutes to talk to him because he was taking care of other customers.

Feb 05, 2019

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Nice experience.

We had a nice experience purchasing our vehicle here. There was a minimum of the salesman playing the game if you know what I mean. Another dealer lost the sale due to what I felt was dishonesty.

Feb 02, 2019

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Excellent and Honest Dealership

Working with Ken Garff was very refreshing and a great experience. We will definitely go back to them. They are an honest dealership. John Walker was so great to work with. He was not high pressure but offered great customer service. It was a really good experience. Beau was also very helpful and happy.

Jan 27, 2019

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Friendly sales people. Easy transaction.

Was very happy with our experience. Staff was friendly and very helpful. No stress or pressure to buy. Would definitely recommend if you are looking for a new Honda.

Jan 13, 2019

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First Oil Change

Had my new Honda Pilot in for it’s first full service oil change this past week. It was a great experience. The service tech was very professional and got me right in for my appointment. While I waited My salesman Mr Bracken and I were able to have a great visit.

Jan 13, 2019

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Good Service and Sales

I had an appointment, and everything went smoothly and according to schedule. Nice, comfortable waiting room. It was a bit busy, but everyone was curious and helpful.

Jan 10, 2019

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Everyone was helpful.

Great job guys. MarLan W. was in meetings so I was taken care of by his well trained staff. I was there to change oil & take car of all check$ on tires etc. I felt impressed by car company. In the body fix area one of staff came out and gave me a verbal idea of ding I was concerned about. Others helped with fixing KEY w change of battery. Another issue I had w my phone coming thru my car so I could talk while driving. Another was to reset stuff so I would know miles on car! Thanks guys!

Jan 08, 2019

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One more Happy Customer!

I recently purchased a car at Ken Garff. My salesman Beau Bracken did a great job. I appreciated the General Manager of the Honda group working with me as well! Great customer service from both of them. I will continue to do business with Ken Garff both purchasing vehicles and getting them serviced. I would highly recommend Ken Garff!

Jan 02, 2019

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No title

Very pleased with everything. Got a fair price on my trade in and excellent service. I will continue to use their services because of robert short.

Jan 01, 2019

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Great experience!

This is my 3rd car I've purchased from this dealership! Loved them all! Staff is friendly and easy to work with. There were a lot of colors to choose from.

Dec 29, 2018

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Awesome car buying experience

Very friendly sales staff! Very knowledgeable about all the features on the car!! I am very pleased with the whole car buying process! Would definitely recommend my friends to my from Ken Garff Honda Riverdale!

Dec 29, 2018

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2018 Honda Review

Great experience at Ken Garff! This is the second car purchase at this dealership. We were so pleased with the first purchase we came back and the process was even smoother and more efficient.

Dec 26, 2018

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Honda Pilot

Our experience at Ken Garff Honda was very positive. We we're deciding between the Chevy Traverse and Honda Pilot...although the Traverse is a little larger, the Pilot had more standard features. The staff at Ken Garff worked well with us...since it was the holiday season, their individual schedules for service were sporadic and we worked primarily with Mario, Beau, and Vinnie. Great service from both and they never pressured us although we visited the dealer 4-5 times as we went between a couple of Chevy dealers and Ken Garff Honda. The staff passed information well to each other, and although we worked with different staff at times, they each had our latest information and answers to your questions. We did purchase a Pilot on Christmas Eve...good price, although we were hoping for a little more off the price.

Dec 20, 2018

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Great customer service when purchasing vehicle

Beau and mike were easy to work with and helped us out. We would definitely recommend Honda in riverdale. Thank you for the great experience.

Zach Brodis

Certified Sales Consultant

Mar 14, 2019

New CR-V for me

Simple, fact based sales. I didn't feel pressured, just informed. Zach was kind and friendly. They found me the vehicle I wanted and went above and beyond to get it to me.

Mar 09, 2019

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Getting paint fixed

I have a spot on my door that need to be painted. The salesman is being very helpful but the other areas are not. The body shop made me feel I was bothering them and it was no big deal he didn’t want to mix up paint for a small job he said to use touch up paint. I do not know how to do that Zach tried to find someone to help but no one was there. That could do it. On Monday Brad is supposed to do it. I bought a brand new car and I expect a good paint job. I do not want it to rust in a few years. I want the job done right. I was very displeased with the body shop making me feel like I was not important and could care less about helping me. It was to much work and inconvinence for them to mix a small amount of paint and fix the small area.

Mar 09, 2019

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Safety recall

Replaced passenger airbag due to safety recall. Dropped Ridgeline off in morning, picked that afternoon. Friendly and professional service. Would recommend Ken Garff to anyone desiring quality service.

Mar 04, 2019

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My Honda Pilot purchase

I appreciated that there was no high-pressure sales pitch for me to make my car purchase. I was impressed at the knowledge Zach possessed in explaining the features of the Pilot. He was very patient with me and my lack of technology skills and did his best to help me understand how to operate the vehicle.

Mar 03, 2019

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Very good experience.

Zach was very respectful to my requests and wants pertaining to all the details of the vehicle I wanted and accommodated me in all aspects of the final deal. Thanks Zach! cwb

Mar 01, 2019

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Good experience

Zach was super chill, low pressure, and showed me what I wanted without trying to upsale me. They stayed late for us when we were trying to figure out our financing. Rad guys.

Feb 23, 2019

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Zach Brodis is #1

Zach handled my trade in / purchase of my new Pilot. Zach is a super mellow, good dude. He took care of all the moving parts of the transaction very professionally, and he didn't hesitate to stay late helping me finish up the deal. Also, you want to discuss the nuances of sweet, epic wizard battles? He can break that down for you too! Be sure to ask for Zach when you need a new car. He will absolutely take good care of you.

Feb 12, 2019

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Brodis is the man.

I called up Zach Brodis and told him what I was looking for and a few hours later I was driving away in the vehicle I needed The process was quick and painless and Zach was an outstanding professional without the creepy salesman vibe. Zach is the xxxxing man and everyone should know it.

Feb 08, 2019

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Great but a little long

The experience was good except it took a little to long to do paper work. And get the right car from another dealership. Sales employee was great to work with.

Feb 03, 2019

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Emissions and oil change

Everything was great. I’m not aware of any problems at this time. I was looking through the papers when I got home. There were two items on the checkoff sheet that were checked in yellow. It would have been helpful if the service man had mentioned those to me, explained what those things were and if they were fixed, or need to be fixed. I suppose I’ll be calling Monday morning.

Feb 01, 2019

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Purchase of 2019 Honda CR-V

Sales staff always treated me in a friendly, courteous, respectful, and professional manner. They took the time to answer all questions and provided much needed support in establishing my vehicle personal settings.

Jan 31, 2019

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Fast!

They got me in before my appointment time and I was out of there within a half hour! I wasn't expecting it to be that quick for an oil change.

Jan 27, 2019

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Good Experience

We purchased a Honda Civic EX-T. The price was compatible to other dealers. Good experience overall. Will defiantly consider KG Honda for future purchases.

Jan 25, 2019

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Zach’s awesome!!!

Zach was great and even answered my calls and texts after business hours! Highly recommend him! He’ll even take you on a test drive to see the Sasquatch lol! I love my car!!!!

Jan 20, 2019

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It was great. It felt honest and just wanted to serve me and

Great place to buy a car! I come back to Ken Garff’s Honda because of the service. It is a whole team making sure customers are happy and taken care of. I like knowing that while I enjoy my new car the service department is standing by to keep helping. I brag all the time to my friends how great this company is.

Jan 14, 2019

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Great customer service

great customer service. Was in and out pretty fast. And got the car I wanted with no problems. Serving the customers was their main focus. Awesome environment!

Jan 01, 2019

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Great experience

We had a great experience while purchasing our CR-V. We felt that the dealership was honest and fair. Our salesman, Zach, was friendly and knowledgeable.

Dec 31, 2018

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Great

Sales was very knowledgeable. Did a wonderful job. What is satisfied with the experience. Able to answer all my questions. I would work recommend to another person and friends. Did a great job. Everyone was very friendly

Dec 02, 2018

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Amazing!

I usually don't do reviews but Zach was amazing! He answered all questions asked and helped whenever necessary! He delt with all the choas of us having to switch car seats between vehicle and me being very indecisivein what i was looking for. Thank you for everything!

Nov 16, 2018

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Great Experience!

David and Zach were extremely helpful and knowledgeable. They worked with me and answered all of my questions. I will definitely recommend this dealership to my friends.

Jeremy Butler

Certified Sales Consultant "Honda Butler"

Bob Hooey once said “If you’re not taking care of your customer, your competitor will”.
The process of buying a car should be simple, with the least amount of stress possible. It involves listening to customers and solving their problems with the data they give you for a perfect delivery every time.
I don’t believe every customer will buy a car from me but I do believe that every customer should leave our dealership knowing that we did everything we could to help them in their process of buying a vehicle.
Call today to set up an appointment to see what we can do to help you find the right vehicle at the right price.
After all “We Hear You”.

Recent Reviews

Mar 17, 2019

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AMAZING

Jeremy was awesome, kind, not pushy, listened to what we wanted and got us the perfect car that day. HIGHLY recommended! Will be a going to him for our next car. Best sales experience ever.

Mar 10, 2019

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All around great experience with all the sales team.

These guys helped me out a ton with finding my new car. The help was phenomenal, the sales men were great and did not try to sell me anything that I did not need.

Feb 24, 2019

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Jeremy butler kicks butt!

Jeremy kicked butt! He was knowledgeable friendly and super patient and kind. I love my car and won’t shop anywhere else. I also decided I wanted weather Mats and had the pleasure to work with Sean in parts. He’s amazing!

Feb 22, 2019

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No nonsense, honest salesman

The saleman didnt pressure us at all or nickel and dime us at the closing. It was the fastest, easiest and most enjoyable purchase we’ve ever made!

Feb 17, 2019

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Awesome buying experience!

Shortly after arriving, Jeremy appeared to assist and answer all my questions. He helped me get a great deal on my trade-in and found the perfect color CR-V for my personality. He also provided personal feedback on some of the additional packages Honda offered; purchasing the three I found beneficial provides peace of mind that my vehicle will stay in stop shape for the next 5 years. Jeremy, thanks for all your hardworking and assistance.
Regards,
Carolyn

Feb 09, 2019

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Super helpful, honest and patient

I came to this dealer looking for a Honda Odyssey. They spent lots of time with me at my request. I wasn't pressured. They also worked hard to get all the service records for the car that weren't in the Carfax report. It was a great experience. I saw Jeremy Butler.

Jan 28, 2019

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Great experience

My experience at Ken Garff Honda Riverdale was great. Jeremy was incredibly helpful and knowledgeable. I never felt pressured into purchasing a vehicle. Everyone I interacted with were helpful and pleasant to interact with. I would definitely recommend this dealership and Jeremy to anyone looking for a new car.

Jan 26, 2019

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Easiest Car Buying Experience of my Life

This was the easiest, best car buying experience of my life. My wife and I had a difficult schedule to work around today, and Jeremy couldn’t have done a better job of accommodating us. I had to leave the dealership but knew that I wanted to purchase the car. Jeremy worked with me via text to finalize the deal. Jeremy even drove the car to my house and dropped it off for me. The only time I spent at the dealership was to test drive the vehicle.

Jan 26, 2019

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Fast and Furious!!

This dealership I have worked with twice now and both times they were amazing. The salesmen that helped me do not seem like the stereotypical ‘car salesmen’. These guys are chill, personable, friendly, and very fast at what they do. This last time I went into the dealership just to get an appraisal on my trade-in and they immediately directed me to a car of similar style, that met my needs. Vin Diesel is a pretty BA dude, but he’s got nothing on these guys. They’re so awesome I ended up referring my mom, my dad, and my younger brother to them and each of them bought a car as well. Definitely recommend them to anyone!

Jan 25, 2019

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Oil change and recall

The associate was friendly and willing to answer any question needed, the service was quicker then I expected. My car was returned in great shape and clean

Jan 25, 2019

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Jimmy butler 👍🏽

Great person highly recommend , very kind and tried to make sure he gets the right car for you ! Will come back and purchase in the future

Jan 25, 2019

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Great group of people to work with

Amazing people to work with nice and professional. They don’t pressure or push you in to anything and they worked with us not against us.

Jan 19, 2019

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Fast and easy experience

Had a very positive experience buying a used car from these guys.
Jeremy Butler was my salesman and was nothing like the dreaded "used car salesman" Just a cool down to earth guy. No hassle no pressure.

Jan 17, 2019

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WORST CUSTOMER SERVICE

I bought my car a little over a week ago. This was a Certified pre owned 2018 Honda Accord. My car would not start the other day. They told me that I would have to contact my insurance to get a tow instead of getting their free towing service. My significant other was verbally abused on the phone. They didn't process my proof of income properly so my loan didn't go through. They claimed I didn't attach the documents which I sent to the sales rep MULTIPLE times. The only saving grace was Cory from Ken Garff Honda in Orem. This man took care of my and ensured my car was running properly. I won't go back to this dealership.

Jan 08, 2019

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Absolutely Amazing

Jeremy was an absolute delight to work with. He took the necessary time to assess my needs and give me the opportunity to test a variety of vehicles, pressure free until I find the correct one. Thanks Ken Garff.

Jan 05, 2019

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Incredible

Jeremy was great to deal with. He was very courteous and kind and extremely helpful. I enjoyed my buying experience and I appreciated the straightforward talk and simple ness.

Jan 04, 2019

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Wonderful service all around!

We are incredibly grateful for the hospitality and efficiency of this dealership. Jeremy whipped up our paperwork like a pro and was personable as ever. Mike helped us find the vehicle we were hoping for & assisted us throughout the process from start to handing us the keys. We are so impressed with their service I find it highly unlikely that we will ever go anywhere else but Ken Garff! Thank you for a great experience tonight!

Jan 02, 2019

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Car we want, price we need!

We came in looking for a car, and found one. Not rocket surgery. The team made it easy and found exactly what we wanted, including Price.

Jan 01, 2019

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Great experience

First of all thank you Jeremy "Honda" Butler, you helped make what is typically a very boring process into a unique experience. Personable, friendly and willing to do what it took to gain my business. This is my second vehicle purchased from Ken Garrf and it has always been a streamlined and friendly no pressure experience. Thanks again.

Dec 28, 2018

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New car from jeremy butler

No problems and got me the car I wanted! Easy to work with and good guy! I will be buying from here again! Go hondas

Dec 27, 2018

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Time to replace our old Odyssey!

Our 2004 Odyssey has 246;000 miles and is still running strong, but we decided that it was time to purchase a new vehicle for our extended road trips: After driving both a CRV and an Odyssey, we decided on another Odyssey. The combination of a good price and excellent interest rates made December a great time to make the purchase. We have worked with Ken Garff Honda in the past and have been pleased with the experience. This time our sales representative was Jeremy Butler. He did an excellent job.

Dec 26, 2018

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Amazing Experience

Jeremey Butler is the real deal! Honest, kind, and he knows his stuff! This was the best buying experience we’ve ever had. He’ll be our car guy from now on. He made sure we were taking of every step of the way. You won’t be disappointed with his service. I promise!

Dec 22, 2018

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First car ever!

Jeremy was very helpful on my first car purchase, i am very please and happy with it. Thank you jeremy for the help. 10/10 recommended!

Dec 18, 2018

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Great management and sales team

Great service and great car. Enjoyed the great service of salesman and friendliness. Will definitely recommend if your looking for a great car and great service.

Dec 15, 2018

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Great experience.

Levi and Jeremy were both very knowledgeable about the CRV and easily confirmed our decision to buy that model. We were thrilled to learn they could get one in the color we wanted. We have no complaints about the car or the buying experience.

Dec 14, 2018

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Great service and sales people of integrity

Our experience buying our car was wonderful. Great people to work with people I felt like we would treat it honestly. I would certainly buy from Ken Garff dealership again. It was a very positive experience.

Dec 02, 2018

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Excellent customer service by Jeremy would recommend him

Jeremy was so awesome and the whole experience was great He was so accomadating and understanding to our financial needs. Usually buying a car is stressful but he made the experience quite positive.
Thank you Jeremy for your great customer service, you are an asset to Ken Garff

Nov 28, 2018

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They care about you

Jeremy went out of his way to make sure we got a car that runs great and that we can afford. He always kept us updated even on his day off. The dealership really makes you feel important.

Nov 20, 2018

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Decent experience all around

I personally worked with Jeremy, and found him to be much more helpful, and personable than at other dealerships. They were patient with me as well, as I explored my financing options.

Nov 10, 2018

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Jeremy Butler - Honda

Jeremy was not pushy and helped us stay in our price range. Didn’t influence to go out. Gave sound advise. Thank you Jeremy for your help.

Nov 08, 2018

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Ken Garff review

Good experience. We liked Jeremy a lot. He was so friendly and fun. He was patient with us no pressure a d he was honest with us which we really appreciated. We will recommend him and Ken garff

Nov 02, 2018

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THE BUTLER DID IT

Jeremy sold us on the car we wanted and made it comfortable in the negotiations . Others were great. We will definately refer others to the dealership. Thanks KENT AND JANET

Nov 01, 2018

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Great service and outstanding product!

Jeremy Butler was knowledgeable and took alot of time with my husband and me as we explored the different types of Honda’s I was interested in. I had always driven a sedan but wanted to look at the CRV due to it’s excellent rating for safety, good acceleration and great looking style. Jeremy took us for test drives in the CRV-EX and also in the Accord so I could compare the drive experience in the two classes of vehicles. I really liked them both but decided to purchase the CRV model. I love my new CRV and will bring my car to Ken Garff for it’s regular service. The Ken Garff dealership had a friendly and welcoming environment and Jeremy and Brian Walker, manager, genuinely believe in the cars they sell. I trust them to take care of me as the customer and my Honda CRV.

Oct 27, 2018

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Great

Jeremy Butler was great to work with. We told him the type of vehicle we were looking for and He immediately took us to the CRV he seemed very sincere in telling us the pros and cons and didn’t try to upsell us in anyway.

Oct 16, 2018

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Very honest

Super impressed. Walked in not really knowing what I wanted. Instead of just talk up the upgrades he was very honest about the pros and cons. After talking cost and working out numbers I added a spoiler. Instead of just hiding the cost. He came back stating that would lower the monthly payment for the lease option because it increased the value of the car. I would highly recommend talking to Jeremy Butler!

Oct 15, 2018

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Honda Accord Purchase

Jeremy was excellent!! Treated us outstanding and was willing to go the extra mile. Made the car buying experience great and did it in only an hour. Would highly recommend

Oct 11, 2018

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Finally an affordable hybrid!

I’ve been waiting for an accord hybrid that was below $28k. It’s finally here and I love it. It drives better that my previous 2017 accord. Id recommend to anyone who’s looking for a hybrid to consider this car, and especially Ken Garff Riverdale, they gave me the best price out there.

Oct 06, 2018

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Wonderful

Jeremy was wonderful .. bent over backwards to help us and make the buying experience so smooth and exciting
Frank was extraordinary as well. Very helpful

Oct 05, 2018

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Terrific Buying Experience

Jeremy Butler was great to work with from start to finish. Jeremy made the car buying experience enjoyable by focusing on helping me get the vehicle I wanted without the typical and frustrating car sales tactics. Highly recommend Ken Garff Honda Riverdale, Jeremy Butler and Ethan Bean.

Oct 05, 2018

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Made car buying a great experience

I’ve been to many car dealerships and worked with lots of different salesmen and Jeremy is the best. He was helpful and friendly the entire time. He worked with me and listened to all of my concerns/wants and now I’m over joyed with my new car!

Sep 21, 2018

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AMAZING!!!!

Jeremy Butler is an awesome salesman to work with!!! He is extremely personable and listened to everything I wanted and found me the perfect car for my budget!! I would recommend him again and again for anyone buying a car new or used!! Shawn Maw, from the finance department, was INCREDIBLE to work with too!!! Thank you all so much!!!!

Sep 21, 2018

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Tyler Briscoe is cool

Welcoming straightforward quick are the first things that come to mind when I spoke with Tyler Briscoe and Jeremy Butler we came in we drove the car he offered warranties but did not push them on to me and he was very courteous. Jeremy Butler was the man I first came in to talk to and he graciously placed me in the hands of Tyler as he had a meeting to go to but Jeremy started me in the right direction of what kind of vehicle I would need and want

Sep 20, 2018

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Best experience I've ever experienced at a car dealership!

I and my daughter visited several dealerships and have decided we are never going anyplace except Ken Graff. And will ask for Jeremy! I actually left the dealership without purchasing a vehicle. And they let me! Lol! I called Jeremy the next day and said I was ready to make a deal but was pressed for time so wanted to wait until I came back from out of town. Jeremy said no need to wait. He delivered the paperwork.... And the car... To my door.... An hour later! Unheard of! Jeremy is now my hero! Thanks for a wonderful experience in buying a car! Who knew it could happen!

Sep 20, 2018

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Great customer service. Made buying a car easy.

Jeremy Butler is a good guy he made us feel comfortable and made buying a truck easy. I would recommend Jeremy Butler and ken Garff Honda to anybody.

Sep 19, 2018

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Fantastic Sercive

Jeremy was amazing to work with. I came in and told him what I was looking for and the price range I was comfortable with. He found a few options that matched my criteria and was great at not trying to push anything on me outside of my range. The test drive was great! He had me take a route that tested the vehicle's highway handling as well as a road that let me experience the twists and turns that it could handle. Jeremy and Isaac were great to help me get the right offer and coverage for the vehicle I purchased. Thanks Jeremy!

Sep 18, 2018

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Awesome

They made it so easy and stress free to buy a car through them. Jeremy was amazing and i'm glad I chose to come back and get my car through him. Thanks Ken Garff!

Sep 14, 2018

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Fantastic all around service 😊

Jeremy Butler took great care of us and sold us a beautiful CRV. We’ve looked at and compared various models since our previous car was totaled in an accident, an fell in love with this beauty. Thanks Honda, and Jeremy!

Sep 13, 2018

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Great experience!

Jeremy was so awesome to work with! He was very knowledgeable about all the specs of the car and could answer any of our questions. It was a very quick and seemless car buying experience! We will be coming back for sure!

Sep 04, 2018

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Jeremy

Jeremy was very knowledgable and helped me get exactly what I wanted for a fair price. He walked me through step by step and even worked with my trade in. Thank you!

Aug 28, 2018

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Jeremy is awesome!

We knew what we wanted and we were looking to get into something quickly. Our credit has room for improvement - always a bit of a challenge. Jeremy was fantastic. He went above and beyond to get us financing for a car we really wanted with payments we're comfortable with. He exceeded all our expectations. This is the second vehicle we have purchased from Ken Garff, and we'd definitely buy from them again. Thanks, Ken Garff! And a big special thank you to Jeremy! You guys rock!

Aug 27, 2018

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Many thanks

Jeremy was great—he was easy to work with and we enjoyed his sense of humor! He made the process of finding the perfect Pilot easy and painless. Many thanks, Jeremy!

Aug 12, 2018

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Great staff and no hassle or pressure

We just bought a used Pilot and had a great experience. The staff was attentive and answered our questions, but also gave us the time we felt we needed to test drive vehicles and discuss options. No pressure felt, and my husband loved the complimentary popcorn and sofas!

Aug 09, 2018

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Quick friendly service without the hassle

I came in the day before and got to know the sales person and a saw a few of the vehicles they had on the lot. Then spent a few hours looking at online inventory. I found one I was interested in and sent it via text. The next morning he got us all set up and we had a new car before 10 am. Fantastic service!

Aug 02, 2018

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Agreed to touch up my car

I visited this dealership and bought a used 2015 car, they treated me very well and even agreed to touch up some of the scratches on the car.

Aug 01, 2018

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Best service we ever had!!

Jeremy took great care of us from start to finish! He was friendly and answered all our questions! Made sure we got the car we wanted with payments that worked for us . In the past we had not so good experiences with dealers and try to avoid them but my mind was changed today id recommend them to anyone look for a car with a friendly and outgoing dealership !

Jul 20, 2018

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Honda Trade-In

Buying a car is always stressful, but Ken Garff Honda is ALWAYS exceptional. This time however, went above and beyond. I felt safe, welcome, and confident in my decisions. Highly recommend!

Jul 19, 2018

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Jeremy Butler is the MAN!

We came to Ken Garf looking to buy a new Honda Accord. Our budget was smaller than we wanted but we recently purchased a new home and needed to stay where we were comfortable. Jeremy Butler consistently came in on days off and worked around his schedule to ensure that we were satisfied and answered every question we had. One thing I loved was he didn’t blow smoke, if he didn’t know the answer, he made sure he asked and got the answers that we’re honest, correct and true. We did have to come up a bit from our intital offer but Jeremy made sure to get us the deal we needed. This was a first new car purchase for my wife and I. Without a doubt I would recommend Jeremy to anyone and everyone who is looking for a new or even a used car. Thank you Jeremy and thank you Ken Garff Honda for the great service! Super friendly and 100% on point to meet our demanding needs.

Jul 18, 2018

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2018 Honda Accord sport

We had a great experience working with Jeremy Butler. He was very nice and down to earth.( not like the other salesman’s at other dealer we spoke with) it was our first brand new purchase and we are pleased with the service we received.

Jul 10, 2018

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Honda Civic

Great service, very efficient. The employees were all very helpful and courteous. This is our second vehicle we have purchased from Ken Garff, and will use them again in the future.

Jul 07, 2018

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Amazing Experience

Everyone at the dealership was super friendly and accommodating. They actually made buying a new car fun! I would highly recommend them to anyone looking to buy a car!

Jul 07, 2018

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New Accord Bliss

We had the opportunity to work with Jeremy Butler, he was straight forward, honest, kind, and worked at the price with our best interest in mind. They also gave us a good military discount which was wonderful. I wouldn't hesitate to go back or recommend Ken Garff, but especially Jeremy to anyone thinking of getting a new or used vehicle.

Jul 07, 2018

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Fantastic!

Jeremy was exceptional and made me feel completely comfortable. We handled all transactions with him and were not passed from person to person like the other dealerships. Jeremy gave me a price and that’s what was listed on the contract. It was a great experience and I would definitely shop at Ken Garff Honda Riverdale again.

Jul 07, 2018

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Happy customers

We came into this dealership with our son who was having some maintenance done on his car. We decided to walk around and look at the new cars while waiting for his car to be finished. Well we saw the Honda HR-V EX and that was it, we drove off in our new car. Everyone was so good to us it was a great experience. Thank you Ken Graff Honda! 😎

Jul 01, 2018

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Very Kind and honest. I trusted his offers.

Thanks your kindness and best offer. I am looking forward to hearing a good news for my second car. I hope to see you soon.

Jun 29, 2018

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We love Ken Garff Honda!

This was our third Honda Oddessy purchase! Each van has been a great for our family and we will continue to get them! Jeremy was great and spent a lot of time with us! Overall, another great experience with Ken Garff Honda!

Jun 28, 2018

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Best car buying experience ever!

After relocating to Utah from New York not many things went right for me. Unfortunately, totaling my 2016 Honda Civic was one of those many things. But thanks to Jeremy Butler at Ken Garf Honda, my luck has completely turned around.
Jeremy helped get me into the perfect car. He was very professional and explained everything to me in detail. He took the time out to show me my options and was very helpful. Everything was so smooth and easy. I went in with nothing and drove off with a car that I am extremely satisfied with! I also would like to mention Trynn Outsen and thank him as well for all his help which led me to Jeremy being the reason I’m riding around happy! Thanks guys. As long as I’m in Utah you have my business!

Jun 27, 2018

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Soo very HAPPY!

Great overall experience!! Jeremy went above and beyond to help us out with our new Pilot! We felt more comfortable here than we have anywhere else! We didn’t feel pressured to buy and we knew we were getting a great deal! Thank you for taking great care of us Ken Garff Honda of Riverdale!

Jun 25, 2018

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Leased a civic

I was a problem customer. Lots of questions and lots of concerns, but Jeremy walked me through everything with patience and a professional attitude. He made the leasing experience easy. I highly recommend Jeremy Butler and Honda Riverdale.
Everyone else was wonderful!!

Jun 22, 2018

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Great, excellent service!!

The dealership did a great job on getting me exactly the model I wanted, even though they had to order it! Wonderful job! Even got it earlier then expected!

Jun 12, 2018

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In love

I am very happy with my purchase and how smooth Everything went... I initially went in for a service on my car and ended up buying a new one.

Jun 08, 2018

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Fantastic experience

I have nothing but good to say about the dealership and my salesperson Jeremy Butler. I was always attended to promptly upon arrival but never hounded or pressured. Jeremy was eger to assist but happy to move at my pace. It felt like his goal was to make sure I was having a great experience, which I did!

Jun 07, 2018

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Great experience.

Jeremy was very helpful and great to work with he made the process less stressful and was very clear all the way through. I will highly recommend working with Jeremy to any family or friends that are looking for a new vehicle.

Jun 03, 2018

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Jeremy is awesome

The whole group at this location was great. Very patient with me making up my mind... then worked out a great deal. I will be back for future car needs.

Jun 03, 2018

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New cr v

Jeremy was great to work with. No pressure on the sale of the vehicle. Worked with us on every thing we need to get done.

Jun 01, 2018

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Good experience

I enjoyed my experience. Salesperson was persuasive and knew the history of car. They helped me find a way to make sure the price was good for me.

May 27, 2018

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Great experience, no hassle

We went with a specific idea and vision, and Jeremy helped us achieve what it is we wanted to achieve for the needs of our family. A very easy, quick, and effective experience

May 27, 2018

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Honda Accord Sport

Jeremy was extremely friendly and helpful. He made our car buying experience very enjoyable. We would highly recommend to others we know to use Ken Garff Honda for their purchases.

May 26, 2018

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easy, simple, fast

They made buying this ,car very easy especially for a first time buyer. I was in and out within 2 hours of walking in, all of my questions were answered with simple answers. would definitely recommend to anybody who needs to get into a care for the first time, or for an upgrade.

May 19, 2018

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Great car buying experience.

Super friendly and great to deal with. Jeremy was very personable and answered all my questions. The rest of the team were great , from financing to detailing. I will definitely recommend the whole Ken Garff team

May 19, 2018

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Wonderful!

Jeremy Butler was great to work with! He was very kind, not to pushy and got us exactly what we needed! Highly would recommend him!

May 12, 2018

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Jeremy is the man.

Jeremy is the man. He took care of us, there was no pressure. He got what we wanted and was patient with us as we went back and forth about what we wanted.

May 11, 2018

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Wonderful

We had a wonderful experience with Jeremy. We bought an Odyssey and was offered over Blue Book for our trade vehicle. Thanks for the help!

May 08, 2018

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Great customer service, great selection of vehicles!

Jeremy Butler and Abram Hardy took such great care of us and made sure that our experience was not long and stressful like most dealerships. Everyone here was so friendly and helpful. Great experience! I highly recommend Ken Garff Honda of Riverdale! Thanks guys!

May 04, 2018

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Great to Work With

We went in looking for a car and walked out with the perfect vehicle for our family. Jeremy did a wonderful job answering questions and was not scared to gonand find the right answers when he had to. The dealership was good, but it had taken a little longer to get the car (way beyond closing). would go back again.

May 03, 2018

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Transparent and personalized service.

No haggling or hidden fees. The process of car shopping was straightforward and easy, and I ended up with exactly the car I wanted. Jeremy was a delight to work with and went over every item so I clearly understood what my options were and what would work best for my needs. He made the process of buying my first car from a dealership painless. Jordan was also sweet when my dad came in to get information beforehand.

Tyler Briscoe

Certified Sales Consultant

I love sports. I am a soccer and volleyball player myself. I am a huge Real and Jazz fan. I was born and raised in St. Louis. I have been a Utah resident since 2008.
I have been with Ken Garff Honda since 2012. I take pride in my CSI and taking care of customers. I pride myself on repeat and referral business.

Recent Reviews

Mar 16, 2019

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Happy deal

Very satisfied with the process of renewing our lease ! Price was right. Tyler our sales rep was very professional and most accommodating.I recommend Tyler and this dealership!

Mar 15, 2019

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Paint hood

The hood was repainted quickly and the 2 day rentsl was great. We were notfied it was finished 2 days ahead of schedule so we were pleased

Mar 11, 2019

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Awesome

Buying the car was pretty smooth and love it! The dealership answers questions we asked and worked with us. Overall, it was a great experience especially since it was my first time buying a car 😊

Mar 11, 2019

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Best Sales & Financing Service EVER

Ken Garff has the best sales and financing service ever!! My family has purchased eight vehicles from this dealership and ALWAYS has the best experience. Tyler Briscoe always takes care of us and bends over backwards each time. Isaac and Abram always work their magic and get me the best payments and interest rates possible.