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Purchased champ not unlocking

I purchased Leblanc over a week ago and was able to use her for a few days, but for the last week she has been locked. I uploaded a screen shot of my purchase history showing that I bought leblanc on July 16 and a shot of my champion page with her portrait black and white.

I know I'm not Riot, and I know that there's jack that I can do here, but have you looked at similar threads? Perhaps there is a fix out there for this. And cn you upload a shot of her icon in the store for us?

I found one incident where this happened to someone else and it seemed the issue resolved itself once the servers updated. So its been a month and still cant use leblanc. I'm trying to upload a picture from the store but I don't really know what i'm doing so i just squished it up in paint to make it fit the size requirements that riot has. I appreciate someone replying to this as I figured it was just dead. I figure as soon as I have enough ip I'll just buy her again and see if that fixes it, I'm curious to see if the client allows me to purchase a champion that I already own.

Typically I'd say something like, "please contact player support and they should be able to help you with this quandary in the space of a moth's wing beat," which is generally the case and wouldn't leave you LeBlanc-less some 4 weeks out. Great people over there. This is an interesting situation and will be looked into promptly.