12 Months Free Priority Support

OVERVIEW

When you purchase Maian Support you automatically receive 12 months FREE priority support worth £29.95.

Priority support can be requested via the Maian Script World Licence Centre. I reply to priority messages as soon as possible, in most cases within 30mins if I`m online. This takes
priority over support messages on the forums, which will take longer. Notifications for priority support are sent to all my devices so I am immediately aware of any issues.

Please take a moment of your time to view the two tabs detailing what IS covered and what isn`t. Thank you.

WHAT IS COVERED / TERMS

The following is covered with the priority support:

Free 12 month priority support is offered on any licence purchased, even if a gift code was used.

Each time you purchase a new licence, your priority support expiry is reset to 12 months from the purchase date.

Priority support is free for 12 months regardless of how many licences are purchased.

Notification will be sent automatically when your priority support runs out and you can renew if you want to.

Priority support can be renewed at a cost of £29.95 for 12 months. This is optional.

There are no restrictions on the amount of support messages you can send during your 12 month period, but please only mark queries as urgent if they are urgent.

Priority support can be discontinued at any time if I feel its been open to abuse. No refunds will be offered.

Note that if you don`t renew, you can still log into the licence centre as normal to generate licence keys.

WHAT IS NOT COVERED

The following is NOT covered with the priority support:

Maian Support Installation and/or third party script installation.

Template integration

HTML/PHP or any other custom programming

Phone support

Personal tutoring

You may still contact me about any of the above, but further charges may be incurred.