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Rude staff. Tiny, dirty rooms. Way over-priced. Never again. So disappointed. Carpet never vacuumed. Shower gel never refilled. Go elsewhere. It taints your whole experience in this amazing city. The location may be good but that doesn't compensate for all the negatives.

It is really close to Hyde park and rooms are clean and comfortable .The place of the hotel is nice and it was not far from city centre. The reception staff ; they are really kind and helpful. The only thing bad is wifi connection...More

The hotel itself is in a great location. 10 minutes from the Underground at Paddington, Queensway and Bayswater. There are lots of Road works going on route to the hotel from Paddington station so it takes an extra 10 minutes so I would recommend using...More

Found the staff to be pleasant but it went rapidly downhill from there...threadbare carpets, chipped and broken furniture in our supposed "Executive" room. Says "AA 4 Star" on the plaque outside, they must have paid someone for that as I`ve stayed in far better B&B`s!!...More

For a London hotel we wasn't expecting luxury for £130, but even so – the room and hotel in general looks very tired and in much need of a good tidy and lick of paint. Threadbare carpet, the bed was uncomfortable and the pillows non-existent. We...More

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Hi Toni and Laura. I would not recomend this Hotel because Of the lousy service and the state Of this Hotel. Its outdated, dirty carpetfloors and bathrooms. We had booked a two room suite, but were changed the day before our... More

Hi Toni and Laura. I would not recomend this Hotel because Of the lousy service and the state Of this Hotel. Its outdated, dirty carpetfloors and bathrooms. We had booked a two room suite, but were changed the day before our wisit to two double rooms instead, and when we complained about the standard they had no other option to offer.... Try an other Hotel instead, I would never recomend this Hotel.