Gartner Magic Quadrant for Application Development

RANKING: VISIONARY

"Serena is one of the few in the ALM space to also extend to service management and release management enabling a more true ALM experience rather than the isolated AD life-cycle that most vendors provide."

OVUM: “A Process-Driven Approach to Orchestrating ITSM”

Ptak/Noel Commentary

"Serena builds and delivers solutions that provide quick time-to-value, which is what customers want and need. They have one of the more complete implementations... Serena's solutions make a powerful advance in the right direction."

"From its heritage as a provider of change management solutions on the mainframe, Serena has advanced its approach forward with an approach that utilizes orchestration so that change management becomes a process by which organizations can more readily respond to changes in their competitive environment."

OVUM Software Lifecycle Management Technology Audit

"Serena is evolving into a vendor of ALM solutions that are based on a process orchestration engine. It is also... developing a unique release management solution that extends into orchestrating software deployment."