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Introduction

Enable or disable your Private WiFi connection and change information associated with your network directly from Comcast Business My Account. This functionality is only available to customers with a Business Wireless Gateway device. You can find more information regarding WiFi devices here.

Access and manage settings

Sign in to My Account and select Internet from the Services menu. Only the Primary Manager or Services Manager can update this information.

Select Manage Private WiFi on the right side of the page.

Manage your 2.4 GHz or 5 GHz connection by selecting the pencil iconin the appropriate section. From here you can:

Select the On/Off toggle to enable or disable the network. Enabling access allows users with the Network Name/SSID to access the network. Disabling access ensures no one can access that network, even if they have the Network Name/SSID.

Edit the Network Name/SSID and enable or disable broadcasting of the Network Name/SSID.

Change the Security Mode and Password. Note that the password requirements will change depending on which security mode you choose.