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Support for your IT staff

You may already have in-house IT staff – but if your business is growing you may find yourself needing to increase their capacity at certain times. 101 Digital Solutions are ready to start supporting your IT staff when you need additional IT advice or support. This can include upgrades, re-locations, business continuity, migrations, or any technology challenges that a growing business faces.

Support for your IT staff at a glance

Support for existing IT Staff

Easy to work with, fast, and we deliver the results you require

Use 101 Digital Solutions to support an upgrade, migration or expansion

What support for your IT staff can we offer?

End user support

IT and office managers often find that “quick fix” jobs take up all of their time, preventing them from concentrating on long-term technical issues. Our IT Department offers a first line support service, leaving IT and office managers to concentrate on strategic work within their company.

Project Management

Our IT department can assist IT managers that need help with more complex projects. We provide network consultation services and we can also undertake full scale projects on your behalf. Existing projects can become problematic – there is nothing worse than getting stuck halfway through a server install with no one to turn to – and our team of engineers can provide emergency technical support at short notice.

Holiday cover

If you need holiday cover then our IT department can provide both on-site and remote IT support services. We have a team of engineers available to fit in with your schedule – no matter how long holiday cover is required. The same IT engineer will be used to provide cover throughout your absence. This policy allows us to become quickly familiar with your network and develop a working relationship with your existing staff.

Sickness absence cover

Our IT department can provide unlimited telephone and remote support should you require absence cover at short notice. We can also provide on-site cover as and when required.