how it works

Everything you need to know to get the most out of your Elevate® Silver or Elevate® Gold Status benefits.

Take The Good Seats.

Free Express seats

Select a seat in Express free of charge at the time of booking:

Get a guaranteed spot in the front of our Main Cabin, and be on your way right after touchdown.

Make sure to select an Express seat when choosing your seat assignment online or through our Contact Center.

Complimentary upgrades to Main Cabin Select

Opt in for complimentary upgrades to Main Cabin Select when there’s space available:

If you’re flying solo, you’ll have the chance to opt in for an upgrade while you book your flight online, through an authorized travel agent or through the Virgin America Contact Center. We’ll update your flight status with your new cabin (if available) up to two hours before departure.

If you’re traveling with companions, you can opt in to upgrade your seat by calling your exclusive Elevate Silver or Elevate Gold reservations line.

Because upgrades are automatic, we can’t guarantee availability of any previously selected Main Cabin seats once you’ve been assigned a spot in Main Cabin Select.

If you’re upgraded to Main Cabin Select after you've checked in for your flight, you’ll need to check in again online or at the airport to choose your new seat in Main Cabin Select.

Advance First Class upgrades

Take your pick of First Class seats by purchasing First Class upgrades in advance for you and your plus-one. You can purchase available First Class upgrades in advance online, through our Contact Center, or when you check in at the airport:

Elevate Silver members can purchase First Class upgrades beginning 12 hours before departure.

Elevate Gold members can purchase First Class upgrades beginning 24 hours before departure.

Use Your License To Lounge.

Virgin America Loft access

Your Elevate Silver or Elevate Gold status comes with complimentary day passes to our official airport lounge at LAX, where you can get some work done, grab a snack, or simply sit back and relax. To enter the Loft, just show your Elevate Silver or Elevate Gold membership card or Digital Card plus a valid Virgin America boarding pass for same-day travel, and we'll keep track of your remaining annual passes. You'll receive a discount off the published fee when purchasing any additional passes once you've used your annual amount.

Elevate Silver: Two free passes per year; additional passes available for $25 per person

Elevate Gold: Three free passes per year; additional passes available for $20 per person

Each single-use pass to the Loft is good for a one person. Complimentary passes are non-transferable and may be used by the Elevate member or the member's accompanying guest. Members and their accompanying guests with valid same-day Virgin America boarding passes may purchase additional discounted passes directly at the Loft on the day of travel.

Enjoy Priority Airport Services.

Priority Check In

Show your Elevate Silver or Elevate Gold membership card at any Virgin America ticket counter to check in at the First Class lane.

Priority Security

Flash your boarding pass to breeze through the Priority Security line to keep moving.

Priority Boarding

We don’t like to keep you waiting. That’s why you’ll always be among the first to board every Virgin America flight. Check your boarding pass for your priority boarding group.

Priority Baggage Handling

When you check your baggage, we’ll mark your bags with Priority tags so they’ll be one of the first off the belt at your destination.

Get Free Checked Bags.

Your free checked bag allowances on Virgin America flights

Check your bags for free at the airport or when you check in online:

Elevate Silver members may check one bag for free.

Elevate Gold members may check up to three bags for free.

​Free checked bags are limited to a maximum of 50 lbs per bag and must meet weight and size restrictions. Your free checked bag allowances cannot be combined with any other allowances, including Main Cabin Select or First Class baggage allowances.

Go On. Take It Off.

25% Off** A Non-Refundable Main Cabin Ticket

Take 25% off** a non-refundable main cabin ticket for bookings made by December 31 of your benefit year:

Take one 25% off code per year for Elevate Silver members

Take two 25% off codes per year for Elevate Gold members

Your 25% off codes can be used toward any eligible bookings made with dollars but not for reward flights booked with Elevate points.

We'll send an email including your personalized, single-use promo codes once you reach or renew Elevate Silver or Elevate Gold Status. Remember to save your codes so you can use them to grab a seat through December 31.

Enjoy Perks With Our Airline Partners.

Priority Perks With Our Airline Partners

As an Elevate Gold member, you can count on priority perks to make your day of travel that much easier, even when you fly on our sister airlines. Make sure to flash your Elevate Gold card to get the following benefits.

And, as an Elevate Silver member, you can enjoy the following perks on international flights with Virgin Australia:

Priority Check In

Priority Boarding

Terms and Conditions

*Virgin America Premium Visa Card ($149 Annual Fee): Virgin America Premium Visa Cardholders are eligible to earn up to 15,000 status points per calendar year toward reaching or renewing Elevate Gold or Elevate Silver status. You will receive 5,000 status points for each $10,000 of Net New Purchases made using your card, up to a maximum of 15,000 status points per calendar year, provided that you have paid the Annual Fee and your Account is open and not in default at the time points are posted. Any status points earned on Net New Purchases made after the December billing cycle end date will be applied towards the following calendar year's status points earnings. Status points will post to your Elevate account approximately 6 to 8 weeks after the billing cycle end date in which you reach each $10,000 of Net New Purchases.

**Valid only for nonstop or connecting travel; One time use promo code is valid for non-refundable Main Cabin tickets only in fare classes N, S, L, I, M, U, E, H, B, or V. Booking must occur before the end of the benefit year; promo code expires at 11:59pm PT on December 31, 2014. Travel must occur by November 26, 2015. 2014 blackout dates are: 1/17, 1/20, 2/14, 2/17, 3/14–3/17, 3/21–3/24, 4/18–4/21, 5/23, 5/26, 7/3–7/6, 8/29, 9/1, 11/21–11/23, 11/25–11/26, 11/29–12/1, 12/19–12/23, and 12/26–12/31. 2015 blackout dates are: 1/1–1/4, 1/16, 1/17, 2/13, 2/16, 3/13–3/16, 3/20–3/24, 4/3–4/6, 5/22, 5/25, 7/3, 7/5, 9/4, 9/7, 10/9, 10/12, 11/20–11/22, and 11/24–11/25. Tickets require advance purchase of 14 days. Promo code may be used only towards newly booked travel and may not be applied to prior bookings. Promo code discount will be deducted off of base fare. Base fares do not include Passenger Facility Charges of up to $9 each way, September 11th Security Fees of $5.60 per one way trip, where each one-way trip may include a connection or stopover between two domestic flights not exceeding 4 hours, and a Federal Segment Tax of $4.00 per domestic segment. A segment is a takeoff and landing. For service to/from Mexico, base fares do not include the U.S. Immigration User Fee of $7, the U.S. APHIS fee of $5, the U.S. Customs processing fee of $5.50, a U.S. International Arrival/Departure Tax of $17.50 each way and additional taxes/fees of up to $60, including: Mexico International Departure Tax and Mexico Tourism Tax. Promo code may not be redeemed for cash. Promotion code is not eligible for Elevate points redemption bookings. Promo code may only be used for bookings made on virginamerica.com and is only valid on itinerary of 1. Offer is not transferable and cannot be combined with any other offers. Seats are limited, subject to availability, and may not be available on all flights. If travel is changed or cancelled, promo code discount will become invalid. Routes, fees and schedules are subject to change without notice.