For customers in countries/regions with RoHS legislation (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the "Original" spare part is regulated by RoHS legislation. If the unit contains a part that is labeled with the "Modified" spare number, the "Modified" spare part must be ordered as the replacement part. If the unit contains a part that is labeled with the "Original" spare number, please order the "Original" spare number as the replacement part. In this case, either the "Original" or the "Modified" spare number may be shipped which will not affect performance or functionality of the unit.

Memory removal instructions

To view a video demonstrating the procedure for removing/replacing the memory, click here to view the HP Services Media Library and then click on Remove/Replace videos. On the new window, select Memory from the menu on the upper left hand side of the screen.

Review the safety considerations before performing the steps listed below by clicking on the following link:

Failure to comply with the precautions could result in damage to the product or loss of data.

note:

The primary and expansion memory slots are both located under the bottom cover. The primary memory slot is located on the bottom and the expansion memory slot is located on top. If an expansion memory board is installed, it must be removed before the primary memory board can be removed.