Services flagged as BETA in the dashboard are currently in a pre-production stage and not yet officially live. They’re either still in testing or in an acceptance phase. We don’t charge for these services while they’re in beta, but neither do we offer technical guarantees or official support on them. We do like to receive feedback and possible bug reports for them.

The Horizon management interface is user friendly and, with a little help from tutorials, it's fairly easy to perform basic operations. However, to get the most out of the OpenStack platform and create efficient and secure platforms, we do recommend users have a certain level of technical knowledge.

In OpenStack, horizontal scaling is the preferred method to manage your platform. Make sure you create a solid back-end for your platform and application. When your need to expand (or reduce) quickly, do so using automation and orchestration of your front-end.

With object storage, users access binary objects through a URL or REST API. It’s great for archiving or managing large datasets. In addition, as an alternative to storing the images on a file system, OpenStack can store your virtual machine images inside of an object storage system, as well as back-ups and large media files.

Region 2 is work in progress. We're expecting to launch the new region. This takes a lot of time because this region will be implemented with new techniques and automated deployments. When region 2 is live we can publish region 3, 4, etc. with minimal efforts.

For technical questions, you can use the chat tool (this can be found in the bottom-right part of the screen). For sales and administrative questions, you can use the chat function and send email to sales@fuga.cloud.

You can only delete a volume if it's no longer in use and no snapshots of it exist. In order to check if this is the case, go to 'Compute' -> 'Volumes'. Go to the 'Volume Snapshots' tab and delete any snapshots of the volume first. Then go to the 'Volumes' tab and check whether to see it's in use. If so, go the Instance mentioned in 'Attached To' and either terminate the instance (if it's the boot volume) or detach the volume from it (if it was attached after creation of the instance). If this is done and the volume is no longer in use, you should now be able to delete the volume.

You can accomplish this by detaching a volume from an instance and relaunching it as a new instance with your desired size and configuration. For instances without volumes attached, you can make a snapshot and relaunch that as a new instance with the desired specifications.

Yes, you can use Docker containers. But we don't officially support OpenStack Magnum yet (under development). This means that it's technically entirely possible to build a Docker platform, but we won't be able to provide technical support for it.

Yes, can you. But we don't officially support OpenStack Magnum yet (under development). This means that it's technically entirely possible to use a container orchestration engine, but we won't be able to provide technical support for it.

You can use snaphots as a means to backup and restore instances. You can also use the object store for this purpose (max 5 GB for a single object, so you may have to split across multiple zip files for example).