Verizon SmartHub with Voice Support

Verizon SmartHub is a wireless, smart home solution that manages your connected home devices, provides reliable, high-speed internet powered by America’s Largest and Most Reliable 4G LTE network, and home phone service with HD Voice, all in one elegant device.

You can use SmartHub as your primary source for internet and phone service, at home or when you travel.

SmartHub & Verizon Home FAQs

SmartHub is a wireless, smart home solution that manages your connected home devices, provides reliable, high-speed internet powered by America's Largest and Most Reliable 4G LTE network, and home phone service with HD Voice*, all in one elegant device.

You can use SmartHub as your primary source for internet and phone service at home or when you travel.

It works with your favorite smart home devices, such as door locks, lights and thermostats and more, conveniently controlled from your smartphone with the Verizon Home™ app.

*Available if both parties have HD Voice and are in a 4G LTE coverage area.

What is the Verizon Home app?

Verizon Home™ manages your SmartHub and all your connected smart home devices from one app.

Set parental controls, add users, monitor, and control home automation, and even schedule routines, so your smart home devices work for you automatically.

Set time restrictions, such as after or before a specific time (e.g., after 6pm or before 9am)

Manually execute an existing routine, a one-time modification or a permanent modification of a routine

Which devices does the Verizon Home app work with?

The Verizon Home app works with devices running Android 4.0.3 and newer, and iOS 8.0 and newer. You can download them in the Google Play Store o el Apple App Store.

Do I have to pay extra to use smart home features?

No. Aside from the monthly charges and data usage associated with your Verizon plan and the cost of purchasing the smart home devices, there are no additional fees associated with your smart home devices.

Can I replace my current landline phone with SmartHub's phone feature?

Yes. You can connect your home phone and port your home phone number to your SmartHub. Your calls will use America's Largest and Most Reliable 4G LTE Network, and have the clarity of HD Voice*.

*Available if both parties have HD Voice and are in a 4G LTE coverage area.

Do I need a data plan for home phone service?

No. SmartHub needs a data plan for internet service and to support smart home devices, but you can use it for phone service with a voice-only plan.

Will my SmartHub work when the power is out?

SmartHub's backup battery will keep your connected home phone running in standby mode for up to 45 hours, with 4 hours of talk time.*

*While SmartHub does have a backup battery, if the landline phone to which it is connected requires external electric power to operate, service (including the ability to make and receive 911 calls) will not be available during a power outage. Please note that the backup battery only supports the voice functionality for the service. La función de data no funcionará en caso de que haya un apagón.