Step 2: Find out if your property is fronted by a pipeline

Step 3: Find a licensed plumber

Only a licensed plumber can connect you to a rural pipeline. This is to ensure the safety of our water system and the community. You'll need to find a plumber before applying for permission to connect, as you're required to supply their details on the application form.

Step 4: Apply to connect

If you're ready to connect to our rural pipeline services you'll need permission from us before you begin any works. If you're a new pipeline customer, you'll also need to purchase a pipeline water allowance to cover your usage.