CANCELLATION & REFUND POLICY

24+ Hours before booking: FREE Cancellation and the full booking amount will be refunded to the USER.

4-24 Hours before booking: 20% of the booking amount will be deducted and the remaining 80% will be refunded to the USER

Less than 4 hours before booking: 50% of the booking amount will be deducted and the remaining 50% will be refunded to the USER

If a Service Provider arrives at the job location and is unable to contact you or gain access to the job location, USER will lose full 100% of the booking fees.

If a SERVICE PROVIDER:

Cancels the job: Booking Fee will be refunded in full to the USER.

For all cancellations and changes simply drop us an email on support@weeworks.co.uk or call us at with a job number and description and we will be more than happy to help.

WEE WORKS – USER AGREEMENT

GENERAL

These terms and conditions contain important information about us and the service which we provide to you. Please read them carefully as they govern your use of our website and mobile applications and constitute a legally binding agreement between us.

If you do not agree to these terms, you may not register to use our Platform (as defined below).

DEFINITIONS

In these terms the following definitions will apply:

“Account” means the online profile which you register on our Platform and which you use to post Jobs and engage Service Providers through.

“Bid” means a quote submitted by a Service Provider to a User for the total cost (in Pounds Sterling) of completing a Job posted by the User.

“Job” means work requested by you or other Users which is posted on our Platform.

“Booking Amount” payable to Weeworks on accepting the job contract as booking fee. The amount varies from 3-5% of the total job price or £100 whichever is less.

“Platform” means (i) the Wee Works website at www.weeworks.co.uk; and (ii) the mobile applications which we may provide and update from time to time, which are used to connect Users with Service Providers who are willing to undertake and complete Jobs.

“Sign Off” means the process whereby a User acknowledges a Job has been completed by a Service Provider by changing the status of the Job on the Platform from “open” to “closed”.

“User”means you or any other individual or business that is registered on our Platform who post Jobs for Service Providers to Bid on.

“User Content” means information that you or any other User provides about themselves, including, but not limited to: (i) information required as part of the Account registration process; (ii) details about a Job; and (iii) reviews of any Service Provider following completion of a Job.

These definitions will have the same meaning if they appear in the singular, plural, masculine or feminine as the context requires.

ABOUT US AND OUR PLATFORM

We are Wee Works Limited, a limited company incorporated in Scotland with registered number SC513910 and having a registered office at 31 Balquharn Circle, Aberdeen AB12 4AH. You can contact us by emailing us at hello@weeworks.co.uk.

Our Platform creates a marketplace which allows:

Users, like you, to post Jobs that they would like completed;

Service Providers to submit Bids for the Jobs which have been posted; and

Users to engage Service Provider to carry out the Jobs they have posted based on the Bids which have been submitted.

Once a User has decided which Service Provider they want to hire, a Booking Fee is charged to the User as a confirmation of the work. This Booking Fee is 3-5% (Based on Service Provider’s membership plan) of the total job cost or £100 whichever is less. This amount will be auto calculated and you will be notified accordingly.

Balance of the job price shall be paid by the User to the Service Provider as per their mutual agreement.

Unfortunately we cannot guarantee that you will receive a response to a Job you post or that any responses you do receive will meet your specified requirements, or will meet the required standard.

You understand and agree that we are not a party to any agreements entered between you and Service Providers. You further agree and acknowledge that we are not an employment or contracting agency and that we have no control over the conduct or suitability of Service Providers to complete Jobs for you and that the satisfactory completion of the Job is to be determined solely between you and any Service Provider who you engage.

ACCOUNT REGISTRATION

In order to post a Job on our Platform you must register and create an Account with us.

You must be 18 years of age or over to register an Account with us, and we may ask for proof of age before you can register.

When you register for an Account we will ask you to provide information about yourself, including, but not limited to, payment information. You warrant that the information you provide as part of the Account registration process relates to you, is true and is entirely accurate.

You agree and acknowledge that we may take steps to validate any information you provide to us as part of the Account registration process, including engaging third party agencies to undertake this validation.

We may reject the creation of an Account at our absolute discretion.

It is possible to register an Account with us using login information from other third party social networking sites including, but not limited to Facebook. If you use Facebook or any other third party site to register an Account with us you agree and acknowledge that you are entitled to disclose your login information without breaching the terms and conditions of the third party site. You further agree to grant us access to certain information from your account on the third party website, and that we may store and make use of this information.

We reserve the right to suspend access to your Account and your use of our Platform at any time and at our sole discretion.

JOBS AND BIDS

You are able to post Jobs on our Platform free of charge.

You agree and acknowledge that the details of any Jobs which you post are full, true and accurate. You further acknowledge that the Bids for your Job will be based on a reliance that the Job details you provide are correct, and that Bids submitted by Service Providers may be subject to change if the Job details you provide are inaccurate.

You may cancel a Job or remove a Job you have posted on our Platform at anytime subject to any agreement which you may already have in place with a Service Provider.

You agree and acknowledge that we do not review or confirm the accuracy of Bid details submitted by Service Providers, and you understand and agree that you should confirm such information to your own satisfaction before you accept any Bid and engage any Service Provider.

You should not engage any Service Provider if you have any doubts or concerns about it.

PAYMENT

Once you have accepted a Bid, you would need to pay booking amount varying between 3-5% of the total job price or £100 whichever is less.

The remaining amount or the balance of the job price shall be paid by you to the Service Provider as per mutual agreement between you and the Service Provider.

We do not accept cash payments. All booking amounts should be paid by using a valid payment card or other payment method as we may advise from time to time. For the avoidance of doubt, we reserve the right not to accept certain payment cards including, but not limited to, pre-payment cards.

YOUR OBLIGATIONS

You agree and acknowledge that you are solely responsible for taking the appropriate safety precautions in connection with the use of our Platform and engaging Service Providers.

You agree and acknowledge that it is your responsibility to select a suitable Service Provider and to negotiate and agree the terms of any agreement with that Service Provider before they commence work on your Job.

As a User of our Platform you agree to the following:

that you will not authorise others to use your Account;

that we are not responsible for any third party access to your Account however arising;

you are solely responsible and assume full liability for all User Content that you upload to our Platform. Details of how we may use any User Content you provide is set out in our Privacy and Cookies Policy available at www.weeworks.co.uk/privacypolicy;

you agree to assume all risk associated with engaging Service Providers to carry out Jobs;

you acknowledge that we are not able to guarantee the accuracy of information provided by other people and that you should confirm such information to your own satisfaction before you engage with them;

you only accept a Bid from a Service Provider if you are able to pay for it in full;

you will not unreasonably delay Sign Off of a Job once it has been completed by a Service Provider; and

you will not use or engage with the Platform for any commercial or other purposes which are not permitted by these terms or in any way that breaches any applicable laws.

JOB COMPLETION

Once a Job has been completed to your reasonable satisfaction, you shall Sign Off the Job as soon as reasonably practicable.

LIABILITY

Whilst efforts are taken to minimise the risk involved in using our Platform and engaging Service Providers, this does not extend to providing an absolute guarantee to you that accidents or delay will not occur. As a result, we recommend that you consider taking out appropriate insurance to protect against these risks before engaging any Service Providers.

The Service Providers listed on our Platform are solely responsible for the quality and outcome of the work which they do. You agree and acknowledge that we shall not be liable in any capacity for any dealings between you and any Service Providers for any loss or damage whatsoever, including but not limited to any direct, indirect or consequential loss of any kind.

We will not be liable for any delays in the work provided by the Service Provider in completion of any Jobs.

The ratings system provided on our Platform is provided for information only and we do not endorse any Service Provider listed on our Platform or verify that they are suitable to complete your Job. Any reliance you place on the material posted on our Platform about a Service Provider is used at your own risk and we will not be liable for any loss or damage arising out of or in connection with any reliance you place on this information.

We shall not be liable for any loss of business, loss of profits, business interruption, loss of business information, loss of data, or any other pecuniary loss (even where we have been advised of the possibility of such loss or damage) arising out of the use of our Platform.

Notwithstanding any other provision, nothing in these terms shall exclude or limit either our or your liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Save as expressly set out herein, all conditions, warranties and obligations which may be implied or incorporated into these terms by statute, common law, or otherwise and any liabilities arising from them are hereby expressly excluded to the extent permitted by law.

In the event that any limitation or exclusion of liability in these terms proves ineffective, then we shall not be liable to you for more than £50 in aggregate.

DISPUTES

Should you have a dispute with a Service Provider, you agree to contact us at support@weeworks.co.uk in the first instance and to notify us of the details of the dispute as soon as reasonably practicable.

You agree and acknowledge your only remedy under these terms is to seek to resolve the matter directly with the Service Provider.

We may decide to investigate any dispute between you and the Service Provider and may take any lawful action which we deem necessary following our investigation, including:

allowing you and the Service Provider to continue using our Platform;

suspending your and/or the Service Provider’s access to our Platform for a period of time;

terminating your and/or the Service Provider’s access to our Platform for a definite or indefinite period of time

Same as provided above, we cannot be involved in your dealings with the Service Provider.

In the event that you have a dispute with one or more Service Provider, you agree to release us from any and all claims whether known or unknown arising out of or in any way connected with the disputes.

If you are dissatisfied with our Platform or these terms your sole remedy under these terms shall be to discontinue use of the Platform.

CANCELLATION

We may suspend your access to your Account or your use of our Platform at any time by writing to you if you breach any of your obligations under these terms and you will not receive a refund of any the fees paid for the provision of the Services.

You may cancel your Account at any time by giving us notice at support@weeworks.co.uk. This cancellation will not affect any agreements which you have already entered into with any Service Providers for the completion of Jobs.

CHANGES TO THESE TERMS

You should review these terms regularly as we may change them from time to time.

When we do make changes to these terms we will endeavour to provide reasonable notice to you either via email or a notification on your Account.

OTHER IMPORTANT TERMS

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights.

This agreement is between you and us. No other person shall have any rights to enforce any of its terms.

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breach of these terms, that will not mean that you do not have to do those things or prevent us taking steps against you at a later date. For example, if you fail to make a payment in accordance with clause 1 when due and we do not suspend your access to our Platform at the time, we can still take such action at a later date.

These terms are governed by Scottish law and the Scottish courts have non-exclusive jurisdiction.

WEE WORKS – SERVICE PROVIDER AGREEMENT

GENERAL

These terms and conditions contain important information about us and the service which we provide to you. Please read them carefully as they govern your use of our website and mobile applications and constitute a legally binding agreement between us.

If you do not agree to these terms, you may not register to use our Platform (as defined below).

DEFINITIONS

In these terms the following definitions will apply:

“Account” means the online profile which you register on our Platform and which you use to submit Bids to Users.

“Bid” means a quote submitted by a Service Provider to a User setting out the Price and any other relevant information relating to an application to complete a Job.

“Commission Fee” means the amount we subtract from the Price as a payment for introducing Service Providers to Users.

“Job or Work” means work requested by Users which is posted on our Platform.

“Membership Fees” means the fees payable by you in order to register an Account with us in accordance with the Schedule attached to these terms.

“Platform” means (i) the Wee Works website at www.weeworks.co.uk; and (ii) the mobile applications which we may provide and update from time to time, which are used to connect you and other Service Providers with Users who have posted Jobs.

“Price or Total Job Cost” means the amount (in Pounds Sterling) payable by a User, include our Commission Fee.

“Rating System” means the review function of our Platform which serves to provide Users with independent feedback on the quality, value and reliability of Service Providers.

“Service Provider” means you and any other individuals or businesses registered on our Platform who complete Jobs and submit Bids to Users.

“Sign Off” means the process whereby a User acknowledges a Job has been completed by a Service Provider by changing the status of the Job on the Platform from “open” to “closed”. “Signed Off” shall be construed accordingly.

“User” means any individual or business that is registered on our Platform who posts Jobs for Service Providers to Bid on.

These definitions will have the same meaning if they appear in the singular, plural, masculine or feminine as the context requires.

ABOUT US AND OUR PLATFORM

We are Wee Works Limited or WeeWorks, a limited company incorporated in Scotland with registered number SC513910 and having a registered office at 31 Balquharn Circle, Aberdeen AB12 4AH. You can contact us by emailing us at hello@weeworks.co.uk or partnersupport@weeworks.co.uk.

Our Platform creates a marketplace which allows:

Users to post Jobs that they would like completed;

Service Providers, like you, to submit Bids for the Jobs which have been posted; and

Users to engage Service Providers to carry out the Jobs they have posted based on the Bids which have been submitted.

Once a User has decided which Service Provider they want to hire, a Commission Fee is charged to the User as a confirmation of the work. This Commission Fee is 3-5% (Based on Service Provider’s membership plan) of the total job cost or £100 whichever is less.

Balance of the job price shall be paid by the User to the Service Provider as per their mutual agreement.

Unfortunately we cannot guarantee that using our Platform will result in business for you, and no refund of the Membership Fees shall be provided in the event that you do not obtain business through the use of our Platform.

ACCOUNT REGISTRATION

In order to Bid for Jobs on our Platform you must:

register and create an Account with us; and

pay the appropriate Membership Fees.

You must be 18 years of age or over to register an Account with us, and we may ask for proof of age before you can register.

When you register for an Account we will ask you to provide information about yourself and your business, including, but not limited to:

personal and business information;

contact details;

payment information;

details of any qualifications or relevant accreditations;

details of any prior experience;

references for previous work; and

sources of valid identification.

You warrant that this and any other information you provide as part of the Account registration process relates to your business, is true and is entirely accurate.

You agree and acknowledge that we may take steps to validate any information you provide to us as part of the Account registration process, including engaging third party agencies to undertake this validation.

We may reject the creation of your Account at our absolute discretion.

You may cancel your Account within the first 14 days of registering with us in which case you will receive a full refund of any Membership Fees paid. Any refund of the Membership Fees under any other circumstance shall be at our sole discretion.

Your Account registration will automatically renew on the first anniversary of the date you register your Account on our Platform (and each subsequent anniversary thereafter) unless you notify us at least 7 days in advance. Payment of the appropriate Membership Fees for this renewal shall take place on the appropriate renewal date.

We do not accept cash payments. All Membership Fees should be paid for using a valid payment card or other payment method as we may advise from time to time. For the avoidance of doubt, we reserve the right not to accept certain payment cards including, but not limited to, pre-payment cards.

JOBS

We may notify you of available Jobs from time to time, however we are not under any obligation to do so.

You acknowledge that Users retain the right to change or cancel any Job on our Platform and that we are unable to give any warranty as to the availability or suitability of a particular Job.

We do not review or confirm the accuracy of the Job details provided to us by Users, and you acknowledge and agree that you should confirm such information to your own satisfaction before you submit any Bid for the Job concerned.

COMMISSION FEE

Commission Fee is the amount we will charge a User to confirm the job.

This will be 3-5% of the total job cost (Based on Service Provider’s membership plan) or £100 whichever is less.

The Commission Fee will be paid by a User as soon as he/she confirms the work on WeeWorks Platform in order to confirm/block the booking.

Balance of the job price shall be paid by the User to the Service Provider as per their mutual agreement.

YOUR OBLIGATIONS

You agree and acknowledge that we will not be a party to any agreement between you and any User for which your Bid is successful. You further agree and acknowledge that it is your responsibility to negotiate and agree the terms of any agreement with a User before commencing work on their Job.

You agree and acknowledge that you are solely responsible for taking the appropriate safety precautions in connection with the use of our Platform and accepting to carry out a Job for a User.

As a Service Provider registered on our Platform you agree as follows:

that you will not authorise others to use your Account;

that we are not responsible for any third party access to your Account however arising;

you are solely responsible and assume full liability for all information that you post on our Platform, including, but not limited to Bids and warrant that all such information is true and accurate;

you warrant that you (and, where appropriate, any subcontractors you use) are legally entitled to perform any Job which you accept or which you submit a Bid for;

you warrant that you (and, where appropriate, any subcontractors you use) shall carry out all Job work to the satisfaction of the relevant User using best care, skill and diligence;

you warrant that you (and where appropriate, any subcontractors you use) shall maintain the appropriate insurance in place for the performance of Jobs which you submit Bids for in accordance with best practice;

you agree to assume all risk associated with carrying out work for Users;

your performance in carrying out each Job may be rated and reviewed by the applicable User using the Rating System;

you will not use or engage with the Platform in any way that breaches any applicable laws; and

you will not in any circumstance:

use the Platform or Bid for any Job for the purpose of reselling, exchanging or purchasing or otherwise obtaining leads from other Service Providers; or

pose as a User and post fake Jobs for the purpose of identifying potential Service Providers in your area with whom you may wish to work, or in order to receive information from other Service Providers about their businesses, or for any other purpose whatsoever.

You further agree and warrant that:

you will not use subcontractors on any Job without the prior consent of the relevant User;

any subcontractors you use on any Job will also comply with these terms as if they were a party to them; and

you are to be responsible and to indemnify us in respect of any claim, loss or damages howsoever arising from your use of subcontractors for any Job.

For the avoidance of doubt, you agree and acknowledge that you are not an employee or worker engaged by us and that you you are responsible for your own accounting and tax affairs and that you will indemnify us against any and all expenses, damages and losses of any kind (including reasonable legal fees and costs) from any claims from HMRC or any other statutory body.

JOB COMPLETION

A Job shall not be deemed to be completed until it has been Signed Off by the relevant User.

LIABILITY

You are solely responsible for the quality and outcome of the work which you provide to Users.

You agree and acknowledge that we shall not be liable in any capacity for any dealings between you and any User for any loss or damage whatsoever, including but not limited to any direct, indirect or consequential loss of any kind.

You agree and acknowledge the Ratings System is provided for information only and that we have no editorial control over the material and cannot accept responsibility for errors, omissions, or inaccurate material in any comments posted on the Rating System by Users. You further agree that we shall not be liable for any damages, loss of business, loss of profits or any other pecuniary loss arising from any comments posted about you on the Rating System.

We shall not be liable for any loss of business, loss of profits, business interruption, loss of business information, loss of data, or any other pecuniary loss arising out of the:

use of our Platform; or

any reliance you place on any information (including, but not limited to, Job details posted by Users) on our Platform.

We will not be liable for any delays in the completion of any Jobs arising as a result of the User concerned or any other circumstances which are beyond our reasonable control.

Notwithstanding any other provision, nothing in these terms shall exclude or limit either our or your liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Save as expressly set out herein, all conditions, warranties and obligations which may be implied or incorporated into these terms by statute, common law, or otherwise and any liabilities arising from them are hereby expressly excluded to the extent permitted by law.

In the event that any limitation or exclusion of liability in these terms proves ineffective, then we shall not be liable to you for more than the Membership Fees paid by you in the 12 months prior to the occurrence of the circumstances giving rise to the liability in aggregate.

INDEMNITY

You agree to indemnify us against any and all expenses, damages and losses of any kind (including reasonable legal fees and costs) incurred by us in connection with any actual or threatened claims of any kind arising from your (or your subcontractors’) breach of the warranties granted in clauses 4.3, 6.3.3, 6.3.4, 6.3.5, 6.3.6 and 6.3.9.

DISPUTES

Should you (or any of your subcontractors) have a dispute with a User, your only remedy under these terms is to seek to resolve the matter directly with the User concerned. However, you agree to notify the details of the dispute to us as soon as reasonably practicable.

We may decide to investigate any dispute between you and the User concerned and may take any lawful action which we deem necessary following our investigation, including:

allowing you and the User to continue using our Platform;

suspending your and/or the User’s access to our Platform for a period of time;

terminating your and/or the User’s access to our Platform for a definite or indefinite period of time.

Save as provided above, we cannot be involved in your disputes or dealings with a User.

In the event that you have a dispute with one or more User, you agree to release us from any and all claims whether known or unknown arising out of or in any way connected with the disputes.

If you are dissatisfied with our Platform or these terms your sole remedy under these terms shall be to discontinue use of the Platform.

TERMINATION

We may suspend your access to your Account or your use of our Platform at any time by writing to you if you breach any of your obligations under these terms and you will not receive a refund of any the fees paid for the provision of the Services.

Without prejudice to the generality of the above, we reserve the right to terminate the provision to you of our Platform and restrict your access to your Account at any time without notice in the event that we suspect you to be in material breach of any of these terms (including, but not limited to, where payment of the Membership Fees is overdue by 14 days or more).

You may cancel your Account at any time by giving us notice at partnersupport@weeworks.co.uk. This cancellation will not affect any agreements which you have already entered into with any Users for the completion of Jobs.

CHANGES TO THESE TERMS

You should review these terms regularly as we may change them from time to time.

When we do make changes to these terms we will endeavour to provide reasonable notice to you either via email or a notification on your Account.

OTHER IMPORTANT TERMS

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights.

This agreement is between you and us. No other person shall have any rights to enforce any of its terms.

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaching these terms, that will not mean that you do not have to do those things or prevent us taking steps against you at a later date. For example, if you fail to pay the Membership Fees when due and we do not notify and continue to permit access to your Account and our Platform we may still take action at a later date.

These terms are governed by Scottish law and the Scottish courts have non-exclusive jurisdiction.

TERMS OF USE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR PLATFORM

These terms of use (together with the documents referred to in these terms) (the “Terms”) tell you the conditions on which you may make use of our “Platform” which is accessible through:

the Wee Works website at http://weeworks.co.uk (the “Website”);

the applications that we release and which may be updated from time to time (the “Apps”); and our social media pages.

Use of our Platform includes, but is not limited to, accessing, browsing, registering and uploading content. By using our Platform, you confirm that you accept these Terms and that you agree to comply with them.

If you do not agree to these Terms, you must not use our Platform.

OTHER APPLICABLE TERMS

Please also refer to our Privacy and Cookies Policy http://weeworks.co.uk/privacypolicy which set out the terms on which we process any personal data we collect from you, or that you provide to us, together with information about cookies. By using our Platform, you consent to the processing of your personal data, our use of cookies and you warrant that all data provided by you is accurate.

INFORMATION ABOUT US

Our Platform is operated by Wee Works Limited (“us” or "we"). We are a limited company incorporated in Scotland with registered number SC513910 with our registered office at 31 Balquharn Circle, Aberdeen AB12 4AH.

CHANGES TO THESE TERMS

We may revise these Terms of use at any time by amending this page and we will aim to post a notice of any substantial changes on our Website and our Apps.

ACCESSING OUR PLATFORM

We do not guarantee or warrant that the Platform, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of the Platform without notice. We will not be liable to you if for any reason the Platform is unavailable at any time or for any period.

You are responsible for ensuring that all persons who access the Platform through your internet connection are aware of these Terms, and that they comply with them.

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights subsisting in, or used in connection with our Platform and the material published on it. Those works are protected by copyright and other intellectual property rights. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Platform for your personal use and you may draw the attention of others within your organisation to content posted on our Platform.

Our status (and that of any identified contributors) as the authors of content on our Platform site must always be acknowledged.

You must not use any part of the content on our Platform for commercial purposes.

If you print off, copy or download any part of our Platform in breach of these Terms, your right to use our Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

NO RELIANCE ON INFORMATION

The content on our Platform is provided for general information only. Nothing on our Platform is intended to constitute advice or information on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content.

It is your own responsibility to ensure that any of the products, websites or information mentioned on our Platform meet your specific requirements. Neither we nor any third parties provide any warranty or guarantee as to the accuracy or suitability of the information offered on our Platform for any particular purpose. For the avoidance of doubt we do not guarantee that our Platform, or any content on it, will be free from errors or omissions.

LIMITATION OF OUR LIABILITY

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation.

We exclude all conditions, warranties, representations or other terms which may apply to our Platform or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, our Platform; or

use of, or reliance on, any content displayed on our Platform.

In addition, we will not be liable for:

loss of profits, sales, business, or revenue;

business interruption;

loss of anticipated savings;

loss of business opportunity, goodwill or reputation; or

any indirect or consequential loss or damage.

If you are dissatisfied with our Platform or any of these Terms, your sole remedy under these Terms shall be to discontinue use of our Platform.

INTERACTIVE PLATFORMS AND SOCIAL MEDIA

This Platform includes information and materials uploaded by other users, including reviews, ratings and comments. This information and these materials have not been verified or approved by us. The views expressed by other users do not represent our views or values.

We expressly exclude our liability for any loss or damage arising from the use of any interactive Platform by a user in contravention of our Content Standards (as defined below), whether the Platform is moderated or not.

ACCOUNT DETAILS

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our account security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at hello@weeworks.co.uk.

CONTENT STANDARDS

When posting or uploading any reviews, ratings or any other material to our Platform or to any interactive Platforms associated with it (the “Contributions”) you must comply with the following standards (the “Content Standards”). The Content Standards apply to each part of any Contribution as well as to its whole.

Contributions must:

be true and accurate (where they state facts);

be genuinely held (where they state opinions); and

comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

contain any material which is defamatory of any person;

contain any material which is obscene, offensive, hateful or inflammatory;

be likely to harass, upset, embarrass, alarm or annoy any other person;

be used to impersonate any person, or to misrepresent your identity or affiliation with any person;

give the impression that they emanate from us, if this is not the case; and

advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

You warrant that any Contribution complies with the Content Standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

You warrant that you have consent from third parties to post any Contributions which incorporate information and images of those third parties. You will be responsible for any loss or damage we suffer as a result of your breach of this warranty.

Any Contribution will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your Contribution, but you grant us and other users of our Platform a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any Contribution posted or uploaded by you to our Platform or to our social media pages constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any Contributions posted by you or any other user of our Platform or our social media pages.

We have the right to remove any Contributions you make on our Platform if, in our opinion, your post does not comply with the Content Standards set out in these Terms.

CONTENT DISPUTES

If you wish to complain about information and materials uploaded by other users please email a Notice of Complaint (“Notice”) to us at hello@weeworks.co.uk. The Notice you provide must contain the following details in order that we may fully investigate your complaint and deal with it appropriately:

Your name and an email address at which you can be contacted;

Where on our Platform the material complained of was posted;

What the material complained of says and why you are concerned about it;

What meaning you attribute to the material complained of;

Details of any aspect of the material complained of which you believe is factually inaccurate or consists of an opinion not supported by fact; and

Confirmation of whether you consent to your name and email address being provided to the poster of the material complained of.

We may not be able to investigate the complaint set out in your Notice if it is anonymous, sent incorrectly addressed or does not provide the required information. We reserve the right to ask for verification of your identity and to seek further information from you to clarify the basis of your complaint. Any personal data you provide to us will be used in accordance with our Privacy and Cookies Policy at http://weeworks.co.uk/privacypolicy.

Please note that statements uploaded to our Platform that are true or that reflect an honest opinion (including negative reviews) are not usually themselves a basis for them to be removed from our Platform. As a result, you should carefully consider the facts before you make a complaint and send a Notice to us, as a false claim may expose you to liability.

You shall not be permitted to commence any court proceedings in relation to any complaint or dispute arising out of any content uploaded to our Website until you have complied with the requirements of these Terms and have provided a Notice to us in the first instance.

VIRUSES

We do not guarantee that our Platform will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our Platform. You should use your own virus protection software.

You must not misuse our Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Platform, the server on which our Platform is stored or any server, computer or database connected to our Platform. You must not attack our Platform via a denial-of-Platform attack or a distributed denial-of Platform attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Platform will cease immediately.

PROHIBITED USES

You may use our Platform only for lawful purposes. You may not use our Platform:

in any way that breaches any applicable local, national or international law or regulation;

in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

for the purpose of harming or attempting to harm minors in any way;

to send, knowingly receive, upload, download, use or re-use any Content which does not comply with the Content Standards;

to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or

to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

not to reproduce, duplicate, copy or re-sell any part of our Platform in contravention of the provisions of these Terms; and

not to access without authority, interfere with, damage or disrupt:

any part of our Platform;

any equipment or network on which our Platform is stored;

any software used in the provision of our Platform; or

any equipment or network or software owned or used by any third party.

LINKING TO OUR PLATFORM

You may link to our Website home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Our Platform must not be framed on any other site, nor may you create a link to any part of our Platform other than the home page.

We reserve the right to withdraw linking permission without notice.

Our Platform in which you are linking must comply in all respects with the Content Standards.

If you wish to make any use of content on our Platform other than that set out above, please contact us via the “Contact Us” page on our Platform.

THIRD PARTY LINKS AND RESOURCES ON OUR PLATFORM

Where our Platform contains links to other sites and resources provided by third parties, these links are provided for your information only.

We assume no responsibility for the content of websites linked on our Platform. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

We have no control over the contents of those sites or resources.

APPLICABLE LAW

Please note that these Terms, their subject matter and formation, are governed by English law. If you are a consumer user, the courts of Scotland will have non-exclusive jurisdiction. If you are a business user, the courts of Scotland will have exclusive jurisdiction.

CONTACT US

To contact us, please do so via the via the “Contact Us” page on our Website.

Thank you for visiting us.

PRIVACY AND COOKIES POLICY

This privacy and cookies policy (“Policy”) applies to your use of the Wee Works site at http://weeworks.co.uk/privacypolicy. This Policy sets out the basis on which we may collect personal data from you, or that you have or will provide to us, and how we may process your personal data through our site, the use of the internet and any other electronic communications networks including apps and tablets (we use the term “Platform” to refer to any and all types of technology that you use to access our content and services). It also provides information on how we use cookies. This Policy should be read alongside our Terms of Use (http://weeworks.co.uk/termsofuse), which tell you the terms on which you may use our Platform.

We are committed to preserving and respecting your privacy. Please read this Policy to understand how we use and protect the information that you provide to us.

The Platform is owned and operated by Wee Works Limited (“us”, “we” or “our”). We are a limited company incorporated in Scotland with registered number SC513910 and a registered office at 31 Balquharn Circle, Aberdeen AB12 4AH. For the purpose of the Data Protection Act 1998, we are the data controller.

By using the Platform or by otherwise providing us with your information, you consent to the collection, storage, use and transfer of your information under the terms of this Policy. You warrant that any data provided by you on the Platform is accurate.

INFORMATION THAT WE COLLECT FROM YOU

We collect information about you:

that you provide to us when you use our Platform, including, but not limited to, information you provide when you fill in forms on our site, register to use our site, submit reviews or ratings and participate in any social media functions on our site; and

if you contact us by phone, email or otherwise, we may keep a record of that correspondence.

The type of information we collect from you may include:

when you complete the account registration form on the Platform, including your full name, email address, address, phone number, mobile number and payment details;

technical information about your visits to the Platform including, but not limited to, your IP (Internet Protocol) address used to connect your device to the internet and our Platform, traffic data, location data, log data, your browser settings, the date and time of your visits, and details regarding which pages, products or resources on our Platform you access. When you visit the Platform our servers automatically record this type of information;

demographic information such as postcode, preferences and interests; and

other information relevant to comments, reviews and other content which you may post and forms which you complete.

USE OF YOUR INFORMATION

We use your information:

to analyse the information we collect from you in order that we can examine trends and patterns in the information and improve our Platform;

to ensure that content from our Platform is presented in the most effective manner for you and your device;

to notify you about changes to our service;

to allow you to participate in the interactive features of our Platform, when you choose to do so;

to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

to make suggestions and recommendations to you and others users of our site about goods or services that may interest you or them;

to enable service providers registered on our Platform to respond to your queries and requests for service;

to provide a ratings systems which informs other users of our Platform about the quality of service and delivery by service providers registered on our Platform;

to facilitate payment for our service and to the service providers registered with our Platform;

to provide you, or permit selected third parties to provide you, with information to contact you in order to send you details of our products and services which may be of interest to you;

to contact you for your views on our Platform;

for our internal record keeping;

to appropriately deal with any complaints or issues with the Platform or any content posted on it; and

for all other purposes consistent with the proper performance of our operations and business.

We may contact you by post, text message, phone or email to ask for your views about our products and services, or to tell you about our products and services which we feel may be of interest to you

WHERE WE STORE YOUR INFORMATION

All information you provide to us is stored on secure servers.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.

DISCLOSURE OF YOUR INFORMATION

The information you provide to us will be treated as confidential. However, we may disclose your information to other third parties for the purposes set out in the Policy or for purposes approved by you.

We may disclose your personal information to third parties, including:

advertisers and advertising networks that require the data to select and serve relevant adverts to you and others, in particular we may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience;

service providers registered on our Platform after you post a request for services;

analytics and search engine providers that assist us in the improvement and optimisation of our site;

if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use (http://weeworks.co.uk/termsofuse) and other agreements;

to protect our rights and property, or our safety and our users’ safety;

for the purposes of preventing or reporting any illegal or immoral activity; and/or

for the purposes of appropriately dealing with any complaints or issues with the Platform or any content which has been posted on it.

We will not sell, distribute or lease your personal data to third parties other than in accordance with this Policy, unless we have your permission or are required by law to do so.

YOUR RIGHTS - COPIES AND CORRECTIONS

You have the right to ask for a copy of your information held by us in our records in return for which we may charge a small fee. You also have the right to require us to correct any inaccuracies in your information.

SECURITY

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Platform. Any transmission is at your own risk. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your data may be stored by third parties on our behalf. We, and our third party contractors, employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage.

Please help us keep our records updated by informing us of any changes to your email address and other contact details.

LINKS TO OTHER PLATFORMS

Our Platform may contain links to other websites of interest. If you use these links to leave our Platform, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites and such sites are not governed by this Policy. You should exercise caution and check the terms and conditions and privacy policies which apply to third party Platforms.

COOKIES

A “cookie” is a piece of software that attaches to the hard drive of your device and remembers information about the configuration of your device. Our services use cookies to distinguish you from other users. This helps us to provide you with a good experience when you use our services and also allows us to improve our Site. You can disable the cookies that we attach if your browser supports this. For further information on how to do this, please refer to www.allaboutcookies.org. However, you should bear in mind that if you exercise this option, you may be unable to use some of our on-line services.

The types of cookies that our site uses are:

Cookie

Description

PHP Cookie

It is used to store user information

CHANGES TO OUR PRIVACY POLICY

We may amend this Policy from time to time. If we make any substantial changes we will notify you by posting a prominent notice on our Platform and, where appropriate, notify you by email.

CONTACT US

If you have any queries concerning your personal information or any questions on our use of the information then please contact us via the “Contact Us” page on the Platform.