Is BellaLabs a Rip Off, Fraud or Have They Scammed You? WARN OTHER CONSUMERS By Sharing

Shame on you

On:July 30, 2015By: Twyla Reported Loss = $50.00

I ordered both La Creme and BellaLabs on the same day from their websites. Initially, I was charged full price for La Creme. I cancelled 6 days after receiving the cream because I hadn’t had the opportunity to use it since it arrived right before going on vacation. I figured I would reorder it if I liked it as opposed to risk paying full price and end up not liking it.

Once I contacted customer support via email and provided the tracking number showing when I actually received it, my money was refunded.

That alone, is good customer service. I can’t say the same for bellalabs. Same situation, but they only refunded me half; faulting me for not letting them know when the product arrived. Seriously?

Shame on you bellalabs. I have a feeling that this is the norm for you all; how you receive most of you money. Shame!

Consumer Comments For BellaLabs

Milton Laene Araujo

i ordered and then closed my account – to teach them a lesson. So I got the product and never paid them – I knew they would charge me every month – but the guy said no – then i closed my account and got a new card and told them that I was faster then they are

Elisa San Souci

HI there, Its all a scam, the same creme combos listed under a huge variety of skin care lines. If you find them, they have the same reviews posted, same claims, same wording and celebrity claims. DONT BUY INTO IT. They may assist your skin in a positive way, but 14 days is not enough to tell, said one reviewer, ‘the packaging stated it takes 90 days to see results’.

CALL YOUR CREDIT CARD company!!!!! The skin creme companies have an agreement not to dispute the CC company in a refunded/disputed claim! Good news. Must mean they know they are deceptive and many will not call their cc since they feel it was their fault for being deceived!

Emma

Hi all , I have same history with product named “Anti wrinkle facial serum” . I autorised for shipping and handling 4.95$ and when I saw the bottle I just didn’t liked so next day sent it back with my own expenses. and I can clearly see that my USPS tracking shows that parcel was delivered to them 9 Feb. But this morning /12 Feb/ I had bank alert that from my account was charged 87.63 $ ! The company name was Beautylab located in San Diego, CA 92110-5601. HELP ME TO FIND THEIR CUSTOMER SERVICE TELEPHONE NUMBER OR ACTIVE E MAIL ADDRESS. ANY HELP WILL BE APPERCIATED . THANK YOU SO MUCH. I WILL NEVER ORDER FREE TRIAL IN MY LIFE AGAI

Yolie

Customer service number is 1 877 767-9942 I just called to cancel. they are a scam they send you the cream for $4.95 and if you don’t call and cancel within 10 days, you will be billed $87.63. It is in their super fine print under “Terms and Conditions” in the back of their brochure. Total scam.

beth

La Crème Skin Care and Bella Labs are sister companies. They are ripping off customers by selling their own product for 2x the amount that Amazon is selling it for. And their trial period includes the time you order the product, including ship time. So the if the trial period says 15 days, you would have to subtract at least 5 days of shipping time. I’m too disappointed. Most of all, products doesn’t meet and perform the expected outcome.

I wish I would read those comments before ordering free trial, it was too late, they sent me the real size bottle, not the sample size, and the order came after 10 days which I have only 4 days for trial. I decide not to open the products and have been trying to reach them at customer service to stop auto-ship but nobody pick up in officer hours. That’s ridiculous!!! I felt like I am in a trap. So I called my bank to make sure they don’t process the transaction from those 2 twin companies and email them to stop using it and I asked shipping label to send products back. I don’t want to spend 20$ just for shipping and getting nothing in return. I am very disappointed with their business and will spread out my experience for those kind of business. Make sure you go online, check for reviews and comments before you order anything. and remember free trial is also a trap, they are smart enough to withdraw your money even only for 1 time, I think that’s how they build their business

P Pugh

P Rugh I was also on of this websites victims. It also applies to the site La Creme. They both must be in the same bed. I ordered the product on 11/28/14 and my cc was billed on 12/1/14. I was out of town and tried the product when I returned.Which was on the 8th . Sure enough they charged my cc on the 12/15/14. I call customer service with both companies and they both replied they go by the order date. No way can a person try this product in 14 days of having the items in your possession. It is a big scam and I have contacted consumer reports as well as the fraud state attorney on false advertizing. So If I were you potential customers beware I have told you how they work and if they they were up standing companies, they would let customers ship back there stuff and credit you back the 87.63.REMEMBER BOTH OF THESE COMPANIES DO THE SAME THING. I will also be spreading the word verbally.

MARY JACOBS

MY CREDIT CARD AMERICAN EXP MADE UP THE DEFFRANTS.MARY J

MARY JACOBS

I WAS NOT AWARE THAT I WAS GOING TO GETTHE NEXT SUPPLY TILL IT ARRIVED IN THE MAIL I HAVE LEARNED A LESSON ABOUT FREE SAMPLES I CALLED THE DAY THEY ARRIVED WAS TOLD I HAD NO REFUND COMMING BUT THEY WOULD GIVE $20.00 THEN WHEN I EMAIL THEM AGAIN THEY GIVE ME ANOTHER $20

karen nuckols

I to was scammed with this company and will be calling today. I couldn’t figure out y I kept getting a new bottle every month. I did this as a survey and should have been charged $2.99 WOW false advertisement!!! Going to better business bureau myself and I want my money back it does nothing and had a severe bout with Bells Paulsy after a month of use. No business for much longer! What a joke!!

Donna

I was also scammed out of $87.00. This is a terrible product. The video has nothing about being charged this money on it. It just says it sends you a free 14 day supply for the shipping and handling fee. The product is really bad too. Strong chemical odor that I’ve never had in a cosmetic from a reputable company. It doesn’t even add moisture I had to remoistureize my skn with my original Clinique even though I had used this product plus the one they say to purchase with it. I don’t believe there is anyting antiaging in this product. it is a total fraud. I am filing a complaint with the Better Business bureau and the fraud dept of the police. It doesn’t even come before the 14 day trail ends so even if you had the information you couldn’t cancel it in time. That’s done on purpose. I’d like to be a part of the suit.

S. Nakamura

I would think twice before trying this "miracle" product. The before and after photos they use are obviously photoshopped. Check out the before and after photo of Brenda Davis; same shot with every hair exactly in place. They didn’t even have the sense to change her clothes or necklace! I would seriously reconsider giving my money to a company that uses such shoddy and false advertising. I find it hard to believe that Dr. Oz would endorse this product.

https://www.facebook.com/judy.lovecky Judy Lovecky

This is why you are not a legitimate company. Any real business whose customer was not happy with their product usually has a money back guarantee. What if someone has an allergic reaction to your product,then you are saying tough ,we’ve got your money. Anyone can create a web sight,and a P.O Box. So I guess I have been scammed. You are a snake oil sham. And as far as a 14 day trial period,a trial period really can’t start until the product is opened and used. Oh by the way,your advertisement mentioned a free gift with my order.You never sent one. False advertising is fraud.

JAJ

I agree that it is shifty to make you think you are getting a trial for a small price, and then charging a rediculouly high price for the same item. The small print on the item says to return the unused portion by a certain time if not interested. I don’t see anything that tells me how to do that!

Stuart Bibeau

I will be their biggest nightmare . What a bunch of jerks,we will see who"s laughing when its over.

Pam

All efforts to contact Bellalabs have failed, so I contacted my CC company to dispute the charges,and should get this resolved today. At least they cannot charge me for anymore product in the future. Buyer Beware!!!

NMSquirrel

is there a lawsuit against Bellalabs I can join? I want my money back. company refuses to take the product back, even though its unopened. I lost receipts so I cant prove that I didn’t have the product for 14 days.

Michelle

Hey, idk, but when you find out please let me know…I want to join as well!! Thanks, in advance.

Nyla

I was also charged for product I did not receive and I had no idea that I was going to be charged for it. Bella Labs has not responded to me, other than to say they had a right to charge me. It is like buying from that guy who just got sentenced to 10 years in prison for fleecing people with his blatant lies. I actually see no results, but the product feels nice. My face is very dry today, so I am going to throw out my trail bottle or use it when my young grand daughter visits., she likes to do makeovers. I want this off my credit card because I think they are sneaky and I thought I got the product for just S&H.

Ana Mahoney

I have recieved your product and was very impressed with the product…Due to my negligence of not reading the fine print of your agreements…I was charged for the product in full….I have trying to call your phone listed ….for the past 8 hours and it is on an off line busy signal..please i would like to cancel any further products from this company…Please no more further charges.

Colleen Dunagan

Beware of ordering from Bella Labs, they are very sneaky about their conditions. Instead of posting it where it is easily read they stick it down at the bottom of the page. This product is no better than any other I have tried. Live and learn. I will stick with my Clinique and Oil of Olay which are sold at reputable businesses. If the price was reasonable that would be a different story!

Tonnyo Wright

This kind of sneaky tactic should be illegal. They did the same to me on another product.. Advertising you are getting a free trial for just a S&H fee and then charging you full price after 14 days.

Barbara Barnes

I ordered your product and i got my first trial order i didnt get get my next one you took the payment out of credit card but i nrver did get my product i wasn,t at home when you sent it it went to the post office and they sent it back to the company i w2ould love for you to send it back to me since i payed for it at 17 sarvis lane crossville tenn. 38571 they will keep it for me i am planning to be home next weeksince i payed for it i think you should send it to me