EclairMay 31, 2019

I get a coupon for 10 bucks. I'm from the UK, so that's about £7 over here. Could I spend that on a toilet resistant case at all because you've flushed my money down the toilet and my pride and my sanity today. So this email indeed proves you are finding yourselves liable right. And I've been warned not to derail this topic. No way!!!! I'm furious!!!!!!!!

Community ConsultantCommunity ExpertMay 31, 2019

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I get a coupon for 10 bucks. I'm from the UK, so that's about £7 over here. Could I spend that on a toilet resistant case at all because you've flushed my money down the toilet and my pride and my sanity today. So this email indeed proves you are finding yourselves liable right. And I've been warned not to derail this topic. No way!!!! I'm furious!!!!!!!!

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No, you've been asked to not derail this thread.

Regardless of your issues as a customer, this forum still has rules. Those rules apply to everyone. You've broken those rules for a considerable number of times today and yet all I've done was to politely ask you to stop while at the same time reaching out to help.

No one is saying that you're not entitled to feel wronged by OnePlus or its customer support. But that does not give you the right to break the rules in a Community forum with millions of users.

EclairMay 31, 2019

Regardless of your issues as a customer, this forum still has rules. Those rules apply to everyone. You've broken those rules for a considerable number of times today and yet all I've done was to politely ask you to stop while at the same time reaching out to help.

No one is saying that you're not entitled to feel wronged by OnePlus or its customer support. But that does not give you the right to break the rules in a Community forum with millions of users.

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I'm guessing because you wouldn't want millions of users seeing what options I've been offered as a customer if it all goes wrong right? Look guys, this at the end of the day, is your fault, not mine. I've lost vital data, photos and messages that mo ey can't replace. A 1o buck coupon is a joke and not even a good will gesture. Its an insult. I've stayed on topic because your issues are mentioned in this thread. I tried to get back to topic but was trolled with a gif. It's not good enough. I've asked for my money back, that will make my weekend. I'm not asking for the earth here. I don't want my phone fixed at all or touched by OnePlus, I don't want any further dealings with your company. Just your apologies and my money back in my account. I'm done.

Community ConsultantCommunity ExpertJun 1, 2019

I'm guessing because you wouldn't want millions of users seeing what options I've been offered as a customer if it all goes wrong right? Look guys, this at the end of the day, is your fault, not mine. I've lost vital data, photos and messages that mo ey can't replace. A 1o buck coupon is a joke and not even a good will gesture. Its an insult. I've stayed on topic because your issues are mentioned in this thread. I tried to get back to topic but was trolled with a gif. It's not good enough. I've asked for my money back, that will make my weekend. I'm not asking for the earth here. I don't want my phone fixed at all or touched by OnePlus, I don't want any further dealings with your company. Just your apologies and my money back in my account. I'm done.

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Again, no. Because there are rules that apply to you and everyone else. Negative feedback is in no way hidden. In fact, as pointed out in this very same thread, we even have a thread inviting people to share their feedback.

I will not engage with you in any further off-topic discussion. As I told you, I will escalate your issue. Good night.

DonutJun 1, 2019

I just wanted to thank everyone at OnePlus for doing their best to ALWAYS continue to improve their products before and AFTER release. They truly do hear us and know they aren't perfect, but that's what I believe pushes them to grow more and more each day as a company. It's that very drive that I believe brought many of us to them in the first place, and why I believe many of us will continue to stay in the OnePlus family for the years to come. Anyway, thanks for the update guys. Have a great weekend everyone and best wishes! [e]270c[/e]️[e]2764[/e]️

FroyoJun 1, 2019

GingerbreadJun 1, 2019

GingerbreadJun 1, 2019

I request again please add custom Fonts Support feature to oxygen OS. @Manu J.
Why oxygen OS team is not adding this feature i don't understand.
I have been requesting this from the day i bought my OnePlus 6.
The two available fonts are not good.

Community ConsultantCommunity ExpertJun 1, 2019

I request again please add custom Fonts Support feature to oxygen OS. @Manu J.
Why oxygen OS team is not adding this feature i don't understand.
I have been requesting this from the day i bought my OnePlus 6.
The two available fonts are not good.

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The best way to suggest new features is through the feedback tool that's built into the Community app.

Still, I ask, why do you think that the two fonts available "are not good"?

GingerbreadJun 1, 2019

The best way to suggest new features is through the feedback tool that's built into the Community app.

Still, I ask, why do you think that the two fonts available "are not good"?

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And adding a new feature will not hurt anyone in anyway. And this feature will definitely make experience better. I have already submitted feedback several times and still got no outcomes so i mentioned my request here too. Not to bother anyone but just to make my point here.
thank you!