Policies

Sales Tax

Payment Methods

We accept VISA, Mastercard, Discover, American Express, and Paypal. We do not accept checks, other than in our physical store. Orders can be placed online or by phone at 1-704-266-6445.

Return Policy

We want all of our customers to be 100% satisfied. We have a 30-day return policy on items you are not satisfied with. Refunds will be issued once items are returned to us. Refunds will not be given for shipping & handling charges. Sale items may not be returned. Due to copyright laws, patterns and books may not be returned. All returns must be in original condition and packaging and they must not have a smoke or pet odor to them. Returns that have a smoke or pet odor are ineligible for a refund. All shipping and handling charges for Ineligible returns are the responsibility of the customer. Ineligible returns unclaimed after 30 days from delivery will be considered abandoned.

Privacy Policy

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy

We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How can you stop receiving email from us?

If you wish to unsubscribe to email from us, simply reply to the email, or forward the email to admin@quiltedthimblecottage.com, with UNSUBSCRIBE in the subject line.

If, after unsubscribing, you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to admin@quiltedthimblecottage.com for review.