ITIL Intermediate Service Operation (SO) Training and Certification Course in Houston, TX, United States

Invensis Learning's ITIL Intermediate Service Operation Training Course in Houston is delivered by highly qualified trainers with extensive IT Service Management experience. This AXELOS’s ITIL Service Operation Certification is one of the most industry-recognized certifications for IT professionals globally. This ITIL SO Certification Course in Houston is ideal for individuals and enterprises that are looking to gain an in-depth understanding of principles, operational activities, functions, and processes that help organizations and individuals to manage the products and services of an organization.

The main takeaways from this ITIL SO Certification course in Houston are that you demonstrate a comprehensive understanding of how to coordinate and execute activities that managing the products or services developed during Service Strategy, design, and transition phases of the IT service lifecycle. Participants will receive course completion certificate and 21 PDUs.

We deliver ITIL Intermediate Service Operation Training in Houston through classroom and live online classroom modes. Enroll now and gain this ITIL Service Operation certification in Houston today.

This chapter focuses on service operation principles such as: achieving balance in service operation; providing good service; involvement in other lifecycle stages; operational health; communication; documentation; service operation inputs and outputs.

In this module participants will learn about the purpose, objectives, scope, and value to the business of each process, policies, principles and basic concepts, process activities, methods and techniques, triggers, inputs, outputs, and interfaces, and CSFs and KPIs.

This module focuses on some of the common service operation activities such as IT operations, monitoring and control, server and mainframe management and support, network management, storage and archive, database administration, middleware management, data center management, operational activities of processes covered in other lifecycle stages.

This module focuses on managing change in a service operation, service operation and project management, assessing and managing risk in service operation phase, operational staff in design and transition, and planning and implementing service management technologies.

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About Houston

Houston, located near the Gulf of Mexico, is a major city in Texas and one of the most populous cities in the US. Houston is home to the Texas Medical Center and NASA’s Johnson Space Center, which gave it the nickname ‘Space City’ . The economy of Houston is largely driven by manufacturing, professional and business services, aeronautics, natural resources, mining, financial activities, and construction. The city has a total GDP of US $ $449 billion, which is among the largest in the US.

Houston has the 3rd tallest skyline in the US and a significant number of Fortune 500 companies are based here. The major tourist attractions in Houston are Space Center Houston, Houston Zoo, Museum of Fine Arts and Buffalo Bayou Park. The largest employers in Houston are Memorial Hermann Health System, H-E-B, The University of Texas MD Anderson Cancer Center, McDonald's Corp, Houston Methodist, Kroger, United Airlines, and Schlumberger.

The highest average salary in Houston for professionals in Project Management is $85,414, ITSM is $96,621, and Quality Management is $88,903. Whereas a senior project manager with PMP certification the salary goes up to $107,188, with ITIL certification it goes up to $125,135, and with Six Sigma certification, it goes up to $108,347.

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