Contact

Computing support is offered for the instruction, research, administrative and public
service functions of the University. The Department of Information Technology assists
with administrative applications, training, consultation, custom programming, e-mail,
file and printer sharing, supervision of open computer labs and the design of the
campus local area network.

Help Desk

The Information Technology Help Desk is located in Memorial Hall, Room 101, and is
staffed by people willing to help you with all of your information technology questions
and needs. More information and the hours of operation for the Information Technology
Help Desk are available on the IT Help Desk website.

My Southeast

My Southeast is a service provided to Southeast students that allows you to, among other things,
check your midterm and semester grades, register for classes, pay your student account
balance and check your class schedule online from the comfort of your home or residence
hall room.

Open Computer Labs

The Southeast Missouri State University campus provides several open computer labs
for student use. In each open computer lab, the student has access to the MS Office
2007, the Internet, e-mail programs through "My Southeast" and a large variety of
departmental-specific programs. For more information about Southeast’s open computer
labs, visit the Open Computer Labs website.

Ethernet Connection

All Southeast Missouri State University residence halls offer high-speed Ethernet
connections. Each room is equipped with one LAN (local area network) jack per bed.
Each occupant may register a maximum of two computers. (PC and laptop). The following
requirements and regulations apply to students using the Ethernet connection:

You must have a PC with appropriate NIC (Network Interface Card) and LAN cable. (If
needed, both NIC and LAN cable are available from the Southeast Bookstore.)

You must have a Southeast e-mail account.

Students are responsible for purchasing and installing the Network Interface Card,
connecting the LAN cable to the PC and dormitory LAN jack, and configuring the PC
Internet connections.

It is essential that your operating system and computer operate free of errors in
order for the Ethernet connection to work properly. If you are experiencing problems
with your computer or operating system, it is your responsibility to contact a computer
store vendor for repair.

Student E-mail Accounts

Students use their Southeast Keys (SE Keys for short) for accessing their e-mail through
the "My Southeast" portal. Information Technology encourages all students who make
use of Southeast’s computing facilities (e-mail, open computing labs, Kent Library
Reference Area, ResNet, or online courses) to activate their SE Key as soon as possible.
SE Keys may be activated by logging on to "My Southeast" and following the appropriate
link. SE Keys cannot be used until they are activated.

Viruses

Some of the unfortunate by-products of the technological age in which we live are
the viruses which can disrupt computer systems and cause major inconveniences for
people everywhere. One of the best things you can do for the health and life of your
computer is to keep your virus protection software up-to-date.