HIPAA Email Guidelines

by Leigh-Ann Renz, 2.12.16

Does Email Violate HIPAA?

With OCR set to increase audits in early 2016, maintaining HIPAA compliance for your organization is more important than ever. Does email violate HIPAA regulations? How do you transmit information - or email - in a HIPAA-compliant format?

Don't ever send Protected / Personal Health Information (PHI) through a Cloud-based email service such as Yahoo or Gmail. These emails constitute a HIPAA breach, because they are entrusting PHI to third parties who haven't signed a Business Associate Agreement (BAA).

If your clients insist on using this type of service: 1) explain the risk; 2) if they persist, make sure you have documentation of their permission / request to utilize the email service used.

Kudos from Clients

Seth H.

“PIMSY more than pays for itself by streamlining my office, improving efficiency and reducing billing times. I would recommend PIMSY to anyone looking for a good EMR company that will help you implement its program and help you with any questions you have along the way.”

~ Seth H., Business Owner

Karen B.

“Love PIMSY! So much quicker to complete notes and easier for everyone working with clients to know current authorizations and track units.”

~ Karen B., Therapist

Dr. Carmen L.

“I am extremely appreciative and am so glad I decided to go with PIMSY versus the other options I was considering. I was singing your praises to a colleague of mine today who is feeling overwhelmed with her paper process. I highly recommend all of you.”

~ Dr. Carmen L., Program Director

Kim T.

“We are now functioning at a 50% faster recovery rate for money and a 50% lower denial rate. You should really give the PIMSY team time to demonstrate for you personally.”