Additional Information

PRODUCT CARE AND WARRANTY

SHIPPING & RETURNS

PREMIER HOME DELIVERY

Our delivery specialists will contact you to schedule delivery for your furniture. They inspect each piece before loading it onto the delivery vehicle, bring it to your home, assemble it, and place it exactly where you want it to go. When you order a new mattress, your delivery specialist can take away your old one; make sure to provide advance notice.

Click here to see more details about our shipping and delivery options.

CUSTOM FURNITURE:

Customized furniture, which arrives via Premier In-Home Delivery, is made to your specifications. These may include custom fabrics that are tailored by hand to the furniture frame, custom finishes applied by hand, and artisanal details like leaf, trim, welting, and more.

Customization takes a little extra time; see your product page for an estimate and note that all times are subject to change.

Because this is made exclusively for you, it is nonreturnable.

If you decide to cancel your order, you must notify Ethan Allen within 72 hours.

If you receive a damaged, defective, or incorrect item, please contact us right away at 1.888.324.3571 or via email at orders@ethanallen.com.

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