WG3HT15KHB2RFU Features

Experienced remote monitoring professionals work non-stop to provide 24-hour monitoring of the company's physical infrastructure. As a second set of eyes, they help to diagnose problems before they become critical.

Annual site visit

Annual Site visit helps assure your system will perform to the manufacturer specifications. Available on 3 phase and cooling products.

Free firmware upgrades

Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.

Labor and travel expenses included

Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.

Parts included or available at a discount

Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics.

Secured monitoring

Monitoring is achieved via firewall-friendly, outgoing communications. Access to the customer network is not required.

Service Summary Report

Provides a detailed report of work performed including recommendations for service to ensure optimal performance

Technical support

Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.

Modernization Services Features & Benefits

Convenience

Enhanced Reliability

Secure reliability and an extended support life of your system for the years to come.

Reduce downtime risks

Reduce downtime due to proavtive replacement of wearing components with MPRS. Minimized downtime risks with a new UPS and/or Cooling assets.

Reduce or Optimize TCO

Reduce total cost of ownership through upgrades and proactive replacement of parts with MPRS. Or optimize your TCO with a more energy-efficient solution.

1. Assessment: Old system and installation assessment, evaluation of current needs & new solution recommendations. 2. A new solution: Overall replacement solution with the latest and most adapted UPS, including advanced operational and diagnostic features, with the best efficiency performance. 3. Installation and Start-Up: Unit start-up by a certified Schneider Electric engineer; Basic operator training for key staff during start-up on the chosen solution; Electrical installation of new solution (optional). 4. Comprehensive service: Comprehensive system support, including parts, labor, and next business day response time; Access to Schneider latest Remote Monitoring and phone technical support. 5. Environmentally compliant removal/disposal: Packaging of obsolete equipment on site; Disposal and recycling of removed equipment; Green disposal

Cooling Modernization services details:

1. Assessment: Old system and installation assessment, evaluation of current needs & new solution recommendations. 2. A new solution: Overall replacement solution with the latest and most adapted cooling unit. 3. Installation and Start-Up: Unit start-up by a certified Schneider Electric engineer; Basic operator training for key staff during start-up on the chosen solution; Electrical installation of new solution (optional). 4. EcoStruxure IT App. 5.Environmentally compliant removal/disposal: Packaging of obsolete equipment on site; Disposal and recycling of removed equipment; Green disposal.

Sustainable Offer Status

The Schneider Electric Refresh-UPS service (R-UPS) is an ideal solution for customers that need to replace a legacy 3 Phase UPS reaching end of life or end of service life. Rrefresh-UPS will secure your power availability, eliminate potential unplanned maintenance costs, and improve your system’s efficiency. Refresh-UPS provides the peace of mind that results from installing a new system with the latest technology, combined with the Schneider Electric professional start-up and two years all inclusive on-site certified service.