Quick Email

ALFAPEOPLE

Quick Email is an Inline Email editor for Dynamics 365.

Traditional use of e-mail in Microsoft Dynamics 365 can be cumbersome since you always have to open a new window to write an e-mail - especially in a customer service world where the speed of execution is of the essence. That is why AlfaPeople is introducing Quick Email that allows you to reply to an e-mail directly from the customer or case form.

The Quick Email app includes a Rich text Email Editor and fields such as to, from and subject are configurable, reducing time spent on composing and writing emails.

Features

Inline Rich Text Editor: User can compose and send an email from entity form without leaving the window.

Configurable Fields (From/To/CC/Subject/Email): Admin can set default option from the below list.

Email: Latest Email by date field

From/To/Cc:

Set entity field value (Example: Set primary contact of the account entity).