Bulk Smush Now not working at all

hello,
after installing Smush pro , I´ve execute de "bulk smush now" action and all the images have the result shown in the attached file.
The option "Smush Original Image" is checked.
What should I do to smush original images uploaded before the plugin instalation?
Thanks in advance

I tried to access the Support Access enabled for lambertsusa.com, but I'm finding myself unable to log in there, seems like the security plugin enabled there is preventing a successful login.

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