Max Major believes that anyone can learn to be a better communicator through a basic understanding of Body Language and Non-Verbals. As a world renowned mentalist, he will use a combination Body Language, Psychology and Hypnosis to teach you how to read clients and colleagues like MAGIC. He will entertain and inform you with a mixture of unbelievable mind reading demonstrations, paired with real world take-aways that you can put into practice immediately!

The continuing growth of online sales has caused corrosive price competition among traditional resellers in the automotive aftermarket and those with a lower cost of doing business. This leads to resale price erosion that puts brand value, customer service and reseller viability all at risk. In fact, manufacturers are often called upon to “do something” by resellers under increasing pressure. Whether new to this area or looking to improve a current program, various approaches that realistically can be taken in the United States and Canada to prevent or manage this situation will be discussed, along with the best-in-class alternatives, developments and trends.