IMPORTANT: Make sure you type your model name correctly (including the hyphen (-) if applicable). The predictive search feature will help you make sure you’re typing the model correctly.

Go to your Product Page by clicking on your product name in the auto-suggest feature or in the search results.

2. Find Manuals and Help guides of your product

Once you're on your product page, all Manuals and Help guides are avilable under Manuals tab

Most products offer an extensive Help Guide, which you can access via the product page. The help guide has a convenient search function that will help you find information and functions within the guide.

PDF Manuals (Operating Instructions / Reference Guide / Startup Guide) on the other hand, are a great place to start when uncertain about procedures (e.g. a reset) or settings. Use the CTRL + F function in the PDF file to browse certain keywords. You can also click on menu anchors in some cases.

3. Firmware / System Update / Drivers

Get the latest firmware / system update / drivers by clicking on the Downloads tab for your model.

With the latest update, you can enjoy:

New Functions or Benefits

Resolves known issues

Improves Connectivity or Compatibility

4. Where’s that Specification?

Interested in specifications? Each product page has a specifications link available under the model name.