All shipments to United Kingdom addresses are posted from within the UK, and are processed, handled and delivered by Royal Mail. Shipments to all other countries are sent by international air mail from Spain.

How soon will I receive my order?

You should receive your complete order within 7-14 days. Occasionally mail services can be slower, so we request that you only contact us if you have not received your full order 21 days after you placed the order (28 days for orders outside of UK/Europe). You can get in touch with us about any delivery enquiries via theContact Detailspage.

How large will my package be?

As part of our checkout procedure, you are invited to choose if you require your dvds shipped:-

This allows you to choose how discreet you would like your package to be. For example, a package containing a dvd disc only, or a dvd disc and a colour cover, would be sent in a small unmarked jiffy bag and would not look like it contains dvds at all.

For security reasons, we do not ship plastic cases on dvd orders sent to countries outside Europe (USA, Canada, Australia, Japan etc).

All our non-dvd items (sex toys etc) are sent complete with their original boxes and packaging.

Will my package be discreet?

All our shipments, even if you request the plastic cases and covers for dvd or order bulkier sex toys, are sent very discreetly - there will be no indication of the contents on the outside of the envelope, and nothing adult-related will appear on the envelope as the sender.

If you request the plastic cases or order bulkier non-dvd items, please be aware that you may have to collect your package from the Post Office or local Sorting Office if you are not at home when your mail is delivered and your package is too large for your letter box.