I was wondering if there are any current studies on Call On Hold messages. Today I had to call 3 different companies that put me on hold, with all of the experiences ranging from bad to nauseating, so ...

I need some clarification on where to put the proposed usability evaluation method in my thesis. Is it appropriate to discuss it in literature review chapter or in research methodology chapter of my ...

I am new to SUS questionnaire. I want to use five questions form SUS in my research. I am taking 3 even questions and 2 odd questions. Using questionnaire this way will it misinterpret my results. Can ...

I am working on a simple application. It's class/seminar picker application. The user logs in then selects the seminars they wish to attend. Some of the seminars have pre-requisites (which each user ...

Lets say you have an index page where you list all your products. When it comes to showing details of a product I have seen some interesting variations.
Housing.com shows details(e.g, this link) on ...

I am conducting my first usability test in our in-house testlab. I have asked my team (and the rest of the company) for hypotheses and aches regarding the service we are goint to test. Based on these ...

I would like to know if there is a study made about the cognitive strain that there is (or isnt) on reading dataheavy tables. I know there is a lot of help out there for how to make tables easier to ...

What are some of the tools to use for testing the mobile site UI and UX?
My company has a desktop site and now we have decided to build a mobile website.
We have tested our desktop site with services ...

I want clarification on the above subject matter. Many authors refer to the two constructs as same.
I will also like to to have full discussion on them and other external sources for further details.
...

I have the feeling I'm not the first person on this site to be in the position of advocating for mounting field studies for their company's software and being challenged to produce data ahead of time ...

Is there any usability test about using the following style of forms? It would be displayed after the user clicks on "register".
Welcome, [full name]________
To save your progress, you will need to ...

I'm developing an iPhone app. This app is really simple: a user can search if (for example) an product contains milk (maybe you are allergic to it) and give you a feedback (you can eat, or you can't ...

During quite a few usability tests in the past I have noticed the following: A test person gets a simple task to achieve. Lets say "Book a flight from A to C via B". He should then fulfill the task ...

What kind of legal agreement do we have to solicit from user research participants prior to involving them in a user study?
I'm specifically interested in diary studies, but I guess it's pretty much ...

For those of you who administer user tests, what do you do when testers don't keep their appointments? I'm currently in the midst of a round of user testing for one of my projects. The tests needed ...

I am very interested in Usability research and testing, but I don't share the developers' and designers' passion for the actual design and product creation. Does it mean that I shouldn't be doing UX ...

For example studies on what makes for the most effective shopping cart, how people prefer to view photos in their browsers and on their phone, what people appreciate in a search engine, whether left ...

The question is pretty much what is on the title. I keep having the feeling that building a multiscreen (responsive/adaptative) environment with carousels is something that the users don't know how to ...

I have been using Microsoft Office on Windows for a long time, from 97 to 2013, and occasionally I use it on a Mac computer as well. There has been previous questions about comparisons between Windows ...

Browsing through a previous question on the usability between Windows and Mac OS, I thought an interesting question would be to see if there were any studies done on the impact of changing operation ...

I am a designer just preparing an app for the "in car" area.
Normally we have a bunch of colors to use and we usually use dark colors on a light background. Now our client came up with some question ...

What is the best and most scientific way to organize all the qualtative data gathered during research? I think this is important because with easy to understand research and data, it will be difficult ...

Our company is rolling out a program so the UX team can quickly conduct usabiliy test on easy features, instead of having to farm these quick usabilty test to expensive agencies. we are looking for ...

Everything I read about usability on western websites is mostly the opposite of what I'm told to do at my workplace in Japan.
For example :
- make landing pages as crowded as possible
- avoid share ...

It seems like in a business-driven organization (i.e. where the sales and marketing team has a bigger say) that offer software products or services, A/B testing is used as a way to improve and measure ...

Before starting designing a new interface, I usually study equivalent/competitive UIs to come up with some ideas in terms of functionalities and layout.
I would like to conduct this kind of study in ...

Which approach do you usually take when a majority (5 of 6) of users can easily complete a task during usability testing while one user fails? I cannot really describe the task exactly but it would be ...

We are a publisher of many special interest (that doesn't mean x-rated! ;) news websites (tech, music, sport etc). The majority of our content is editorial but we obviously have a growing amount of ...

So in the web app I'm currently working on, I need to display a list of objects. I opted for a "friendly" view, with each object being a div. StackExchange's question list layout is actually a good ...