Solutions

All POS software solutions offer inventory management, sales tracking and customer loyalty programs. AIMsi offers all of that plus features to build a complete business solution – ALL IN ONE SYSTEM!
Use just the basics or take advantage of integrated add-ons such as purchase orders, accounts payable and general ledger to build a more complete solution.

Businesses of all sizes, from mom-and-pops to large franchise operations, can benefit from PC>Poll polling and programming software. PC>Poll collects electronic cash register (ECR) information that you can view, print and export from your computer for review. You can also use PC>Poll to maintain register programs right from your desk using a keyboard and mouse.

Industries

Retail businesses of all types can build the POS solution they need with our customizable software. AIMsi not only has a robust and dynamic feature set; it also has the ability to integrate seamlessly with our many add-on modules to create the perfect solution. Our software is ideal for many different specialty stores, including those that have a service department, rent inventory, provide lessons, offer sales contracts and warranties and more. No matter your industry, our flexible software will help you manage your business with greater ease and efficiency. While AIMsi is not industry specific, below are examples of industries that currently use our software.

MAINTENANCE

Tri-Tech understands the importance of having customer support with retail industry experience along with knowledge of software, hardware and networking for our users. With your initial purchase of AIMsi the first 45 days of Maintenance is free. After the initial 45 days, continuing with a Maintenance Plan will ensure that your access to our experienced support team remains, along with access to our member portal, ability to download updates and receive discounts on major version upgrades.

Updates and Upgrades

Updates
are available within Member Portal with 24 hour convenient access to obtain updates on your current version of AIMsi. Updates may include minor performance impacts, security updates and bug fixes.

Upgrade
discounts are available when switching from versions of AIMsi, v11 to v12 for example, which include major feature enhancements and interface updates.

Tri-Tech University

Tri-Tech offers a number of training options for its software products.

TRAINING VIDEOS
Training videos are available to download from the Member Portal. The training videos are brief and cover specific functions within AIMsi. You must have a current support contract in order to gain access to the Member Portal.

TRAINING AT TRI-TECH'S OFFICES
Travel to our offices for personalized training on all areas of the software you would like training on. Rate is $125 per hour.

PERSONALIZED ONLINE TRAINING USING GOTOMEETING
Schedule hour increments of online training, personalized specifically on areas you would like to focus on. Sessions are recorded for future review. Starting rate is $125 per hour.

Technical Support

Call 563-556-3556 for support.
Technical Support and Assistance is available during the following times:
Monday through Friday : 8:00 AM - 5:00 PM Central Time.

What Technical Support covers :
Our Technical Support and Assistance consists of unlimited technical support covering all components and features of the program, use and application. The greatest majority of technical support issues are resolved over the phone with a single call.

What Technical Support does not cover:
We cannot accept the responsibility of providing technical support on software from other vendors, including Windows and the various Internet browsers, Networking setups and Hardware items in general. Tri-Tech does offer separate support for hardware, printer & networking issues as our goal is to cover any issues you are experiencing with one phone call as we care about your success and know your time is valuable! Please visit our First Call IT Service page for more information.

"How to" training is not covered under normal technical support. Tri-Tech will provide this training at an hourly rate by appointment only. Please visit our Tri-Tech University information page for AIMsi training options.
Tri-Tech reserves the right to make policy changes.

Manage Products Through AIMsi

COMPANY

Since its foundation in 1984, Tri-Technical Systems (Tri-Tech) has become an industry leader in providing robust POS and business software solutions to specialty retailers. Thousands of retailers across the United States and Canada are growing their businesses with greater efficiency and more profitably with the help of Tri-Tech's product suite.