ABOUT Us

ABOUT US

We are an acclaimed and respected name in providing end to end services for the non- voice back office operations in the field of Banking, Financial Services, Insurance (BFSI) and Human Resources including staffing solutions etc. The Company also has expertise in handling large digitisation projects.

The Company is promoted and managed by a team of professionals who have over three decades of experience in handling large, complex and voluminous paper based, image based & web based back office operations. The Company has a proven track record of successfully handling the back-office operations of many reputed organisations for over two and half decades and has established itself as the most reliable and committed service provider with a focus on continual process improvements, quality and cost with a view to bring in efficiency, speed and accuracy in the processes. The Company has experience in handling both off-site and on-site projects.

The Company has a team of experienced staff who are trained in handling large, complex and voluminous back office operations. The core team of promoters and professionals have the expertise to handle end to end back office transactions for an array of transactions and documents processing with an ability to ramp up volumes quickly. Services are provided by adhering to stringent quality standards and Turn Around Time (TAT) by entering into Service Level Agreements (SLA) with clients. The staff members are exposed to work in a highly computerised environment wherein processes are subject to various internal and external audits including audits from regulatory authorities.

Why Processmind

Outsourcing of non-core business processes will help Companies to concentrate on their core business competencies thereby increasing their productivity and profitability. It also helps them in brining outside expertise and experience in handling their non-core business processes.