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Vega DMC in Portugal

Born by the dream of travel professionals, evolved into reality by inspiration, proven successful through commitment and dedication... such is the story of VEGA, a company that maintains a unique status in Portugal.

3.
WHO ARE WE? <ul><li>VEGA – Agência de Viagens de Turismo Internacional, Lda. was founded in 1988, with warrant nº 555/88, and with a capital stock of € 100.000,00. </li></ul><ul><li>The company's partners are: Cristina van Zeller, Moser Family and Rosário Morais. </li></ul><ul><li>VEGA is a superior member of GO4TRAVEL (an Association of 55 travel agencies, with 110 selling points in Portugal), presently one of the biggest national buyers. </li></ul><ul><li>VEGA's affiliates are: IATA, GO4TRAVEL, APAVT, Lisbon Convention Bureau, The Luxury Partnership, SITE, MPI, Porto Convention Bureau and Estoril Convention Bureau. </li></ul>

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SGS CERTIFICATION <ul><li>In August 2008 Vega was certified by SGS for both the ISO 9001:2000 and OHSAS 18001:2007. Vega is the only DMC in Portugal with both Certificates . </li></ul>

5.
THE COMPANY’S POLICY <ul><li>VEGA was founded in 1988. </li></ul><ul><li>Our main goal is to manage and provide tourism services, travels and accommodation, congresses, incentives and events. For this we have established as strategic differentiating and competitive purposes the following arguments: </li></ul><ul><ul><li>Systematically personalize the services rendered in that in which their quality is effective, but with a high level of affection; </li></ul></ul><ul><ul><li>Make sure that the client is duly enlightened in a clear and concise manner, in order for mutual responsibilities to be well defined; </li></ul></ul><ul><ul><li>Guarantee a clear and rapid rationality of all commercial actions, in the business areas in which the company intervenes, in order to have ratios of rentability that allow to reward the partners for the investment they have made; </li></ul></ul><ul><ul><li>Permanently promote an effective behavioural procedure in order to guarantee, in each commercial action, the client’s satisfaction; </li></ul></ul><ul><ul><li>Guarantee and promote that the client’s image will always beneficiate from having contacted VEGA ; </li></ul></ul><ul><ul><li>Guarantee the permanent and unquestionable practice of a professional, commercial and behavioural ethical code which is transparent and based on the accomplishment of the applicable legal and normative requirements, as well as the best national and international practices; </li></ul></ul><ul><ul><li>Guarantee the well being and the adequate conditions of security and health for all the company’s collaborators, promoting the collaboration of all for a high level of performance in SST, through the responsabilization and the obligation of all to this purpose; </li></ul></ul><ul><ul><li>Guarantee that all clients acquire travels where the dangers are identified, the risks are evaluated and where measures to eliminate and diminish potential accidents are taken; </li></ul></ul><ul><ul><li>Promote the information and training of the collaborators, in order to continually improve our performance in all that we do and intend to do in the future; </li></ul></ul><ul><ul><li>Promote a good relationship with suppliers and other interested Entities, so that we can obtain the best supplying conditions for VEGA and the Client’s satisfaction. </li></ul></ul><ul><li>In this manner and by continually improving our performance, we believe that we will become the most prestigious Tourism Company in Portugal and abroad. </li></ul><ul><li>Managing Director: Cristina van Zeller </li></ul><ul><li>Tradução: 11.06.2007 </li></ul>

7.
ACTIVITIES <ul><li>Outgoing </li></ul><ul><ul><li>We look for the best international destinations according to the Client’s requirements. Our main Clients are Companies and Individuals. </li></ul></ul><ul><ul><li>Incoming </li></ul></ul><ul><ul><li>We organize, in Portugal, all kinds of programmes created to fit the Client’s needs. This process operates exclusively Incentive Groups, Conferences and Congresses. </li></ul></ul>