He's a firm believer that health systems can't wait for the payment model to change in order to create a high-quality, high-reliability organization. “Rationalizations for fee-for-service-driven inappropriate care should no longer be offered by physicians and physician organizations and should no longer be accepted by patients, payers, and society,” he argued in a March 27 New England Journal of Medicine Catalyst essay.

The interview includes discussion of his view of Virginia Mason employees as the organization's most valuable asset and why they partner with Vera Whole Health for onsite employee wellness and behavioral change.

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