Report A Claim

Important rules to follow when reporting an insurance claim:

In the event of an auto accident, or another emergency situation, first contact the local police or appropriate authorities by dialing 911.

Report your insurance claim in a timely manner following the loss by either contacting your local Hastings Mutual
independent agent or by completing the online claim reporting form below.

When reporting a claim to your agent or using the online claim reporting form below, please be prepared with necessary information including Date of Loss, Description of Loss, and other important details to help us best resolve your claim.

If you are unable to reach your independent agent, or experience difficulty with the online claim reporting form below, you may call our Hasting Mutual After Hours Emergency Claim number for assistance at
1-800-442-8277

If you elect to use the online claim reporting form below, Hastings Mutual will notify your independent agent of your insurance claim as soon as possible.

Do not use your web browser’s Back button during the claim submission process.
Please use the ‘Previous’ and ‘Next’ buttons located at the bottom of the online claim reporting form to navigate between screens.

Policy Information:

Choose a Policy Symbol

Enter a Policy Number

Enter an Agency Number associated with the Policy

Date of Loss

Is this a claim for damage to property of someone other than the insured, or injury
to someone other than the insured?

Yes
No

Please Choose One

Is this a claim for damage to insured's property?

Yes
No

Please Choose One

Is this a claim for damage to an auto owned by someone other than the insured?