SIZE & FIT

SHIPPING & RETURNS

SHIPPING:

Receive Free Ground Shipping on orders over $50 by entering promotional code SMFREE50 at checkout. Free Shipping promotion is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. Please note, this promotion may not be combined with any other offers unless explicitly noted. The SMFREE50 code is not valid on Clearance Items or Gift Card orders.

Expedited orders must be placed before 1pm ET.
We also offer expedited shipping – two day and next day on merchandise that is in stock.For further details, please visit our Shipping Policy page.

RETURNS:

For your convenience, we accept returns for items purchased at Steven and Steve Madden stores (only stores in the USA excluding Colorado and Utah locations and Steve Madden Outlets). We gladly accept returns of unworn merchandise within 30 days of delivery.

If there is no store near you then you may obtain return authorization via phone, Live Chat, e-mail or by signing into your account and going into your order. The authorization requests must be made within 30 days from when your order is delivered.

Shipping charges are not refundable and there is a $6.95 per order return fee that covers restocking and postage back to the warehouse. Clearance items and earring purchases cannot be returned or exchanged.

Rated 5 out of
5 by
Passion from
Beautiful !!Pleaseeeeeeeeeeeee restock a size 9 in burgundy !!

Date published: 2017-09-12

Rated 5 out of
5 by
BriJohnson from
Absolutely Perfect!I purchased these for a friend and she loved them. It almost pained me to hand them over lol. I will definitely be coming back for a pair for myself!

Date published: 2017-06-16

Rated 4 out of
5 by
Yanna from
Love Block HeelsI love these heels so much and the block heel makes it so much easier to walk in them. I just wish I could have ordered another size up(i'm a size 11), since my toes are long and my feet slide when I walk but, overall these heels are great.

Date published: 2017-06-15

Rated 5 out of
5 by
HoneyP from
Love At first SightI couldn't decide between the colors but I went with the black. I get compliments every time I wear them. They are true to size & very comfortable. Good buy !