I am affiliated with an institution/department which is an institutional member. How do I indicate this and how do I request an APF fee waiver when I submit?

On submission, there is a drop-down list of all institutional members. Please pick the institutional member

However, please note that the address of the corresponding author must match the name/address of the institutional member. A JMIR staff member or the editor will check this on acceptance of the manuscript. If the identities don't match (or if the institutional membership has lapsed at the time of acceptance), then you will not be eligible for the APF discount

Note that there is also a limit for APF waivers (e.g. for a 3 year Silver membership, a maximum of 3 APF waivers are granted). If this limit is exceeded at the time of acceptance, you will be charged the full amount. Thus, even if you submit under an institutional membership, you must be prepared to pay the APF in case of acceptance. To minimize this risk, check how many submissions are pending or have been accepted (see How can I find out if my organization is already a JMIR institutional member? or file a support ticket with support@jmir.org) before submitting a paper under an institutional membership