DELIVERY AND RECEIVING GOODS

When ordering, if you choose the delivery location at our stores, you can register the receiver information who will (in the delivery information) come to the GOLDEN LYPRES® store to receive directly, please call contact that store telephone before coming so that we can welcome you thoughtfully.

If you require delivery, We will ship to the address that you require. If you want to buy directly at Store, our staff will put a new order, not to interfere or handle on the order that you've paid.

With the desire to create all favorable conditions for You can take care your health in the best, if you buy in domestic and order successfully, in addition to the payment for the product, you do not need to pay any other additional charges.

When receiving from our delivery our shipper , please check immediately with the following details:

Make sure the product is still in a state of seal - intact packaging

Check carefully the quantity of products and compare them with the order you have placed.

If you see the seal, packaging is ripped, torn, opened or product boxesdeformed... please take the photo of it and inform to our delivery our shipper, and notify to the phone number of +65-98223088 for assistance.
If there is no problem, sign to receive the product.

After you successfully ordering, our Customer Service Department will send the message for confirming the your order. After successfully confirming, the order will be delivered to the you, expected time :

In the City: within 3 working days

Other areas: within 7 working days

For special cases that require delivery schedule to be rolled back, we will inform you in advance.

However, we have the GOLDEN LYPRES®distribution networks across multiple countries such as in Singapore, Vietnam, Hang Chau, Shanghai, Chengdu, Wuhan, Ma cau ... You can contact to the closest area to buy the product.

This is necessary because Order track help the Members more conveniently in controlling their order status in special cases such as: changing order information (address/recipient, the amount of products,…).

You need to log in and select "Order Management" to review the orders were placed, before completing the payment can select "Check order information" to directly delete the order, but cannot change the number of products and delivery address .., If you need change information, you must place the new order.

MEMBERSHIP BENEFITS

We encourage you to join GOLDEN LYPRES® membership to receive preferential policies for members only. To ensure incentives for all members, we encourage you to register before your purchase. If you have not registered membership yet, during the purchase process, please complete "password and account" it means the automatic member registration is successful, the first purchase may use the member account password to login, to be able to receive the preferential rights for members.

Becoming our member is extremely easy, First you sign up for an account on our website that you are our member. Next you just click and buy.

Notes:

To create convenience for Customers to login and guarantee member benefits, login account will be account registered members. Therefore, you should only use one account to sign in.

If you log in the first time, thereafter this account would be used.

If you already have an account, please login with your account. Since we will not be able to merge the number of accumulated products with the number of products to buy more, if you log in with new account.

To support the customer with the best price when using GOLDEN LYPRES®, our membership policy depend on the cumulative boxes to give preferential treatment, purchase amount of the customer on website can accumulate with the purchase amount at store, you can log into your account to check the number of cumulative products and preferential price levels of membership.

Details about members regulation, please see the Member regulation below website.

You must sign to confirm the quality and quantity of the product correctly, if during preservation or use process causes quality change, please understand that our company does not accept any return/exchange.

We ensure that our products manufactured with the highest quality, to protect the best interests of the customer, please preserve in the following way:

The composition of GOLDEN LYPRES® includes Lycopene and Resveratrol which are both powerful antioxidants so they are easy to combine with oxygen and oxidation; once they are oxidized (color of capsule components will become yellow or white) they will diminish healthcare effect; please follow the instructions: GOLDEN LYPRES® capsule taken from the pack need to be used immediately, the remain capsules must be used up within 10 days to avoid creating pressure to aluminum pack that can make oxidization of them.

After you complete the order, within 1-2 hours later is able to complete the order confirmation, but in some cases it can last longer but not more than 24 hours from the time you ordering. The delay may be due to network problem it’s not more than 24 hours), we cannot contact with you, please contact us via the hotline: +65-98223088.

With each order, when ordering, if you request to invoice, and provide accurate and adequate information (as shown below), we will complete to invoice and enclose the invoice with your product. The specific content includes: