Cathy Resler, a manager in the Office of Environmental Stewardship, said, “We’ve been hearing from students that they feel like they’d like to see our presence more, and I think that’s something that is a big priority and we’re trying to work on that.”

On one hand, the 124-room Aloft Hotel at Frederick Douglass and 124th Street has brought thousands of overnight guests to Harlem, but many residents say the neighborhood’s character has been lost amid the shuffle.