"Can't validate server certificate" (iOS)

A 3rd party app is not interfering with Internet Settings 'For example, a firewall with strict settings, or another VPN application.'

You are running iOS 9 or above

Turn Hotspot Shield Protection ON

Switch Airplane Mode ON and OFF

Reinstall Hotspot Shield Profile

In the Hotspot Shield app, tap Settings > Re-install Profile

Follow the onscreen instructions to install a new profile

In the app, turn Protection ON

Connect to a different network (for example, if you were connected to Wi-Fi, try connecting to your mobile data network or another Wi-Fi)

Open Hotspot Shield > Turn Protection ON

If the steps above don't work and you are located in any of the following countries: Pakistan, Iran, Oman, Qatar, China, UAE, Saudi Arabia, please contact our support by filling out this formand provide a description of the issue and a screenshot (If applicable)