faq

frequently asked questions...

Why come to you when I see photo stuff advertised everywhere?

Everyone is jumping into the online photo business these days and it changes daily. The value that we add is to help you sort through all of the options, ensuring that you receive the best product for the money. Quality matters when it comes to photos and however tempting that Groupon is, it may not be the best solution for you. I want to pass on the stories that my albums tell to my children and grandchildren, so I choose products for my customers with that goal in mind.

Your time is valuable. Not only can we give you time by doing a project for you, but we have tools and processes that will save you time in the future. We can often have your project done in half the time it takes you to figure out who to use and how to use them.

Your memories and stories are valuable. We spend our time learning about and creating interesting and powerful ways to tell your stories. As in all professions, we have some cool tricks up our sleeves that we're dying to share with you!

Photos are VERY personal and in this day and age, you need to be able to trust who has access to your photos and what they are doing with them. We work hard to earn your trust and are very selective about the partners we use and recommend to our clients.

How can you organize my photos when you don’t know the people in them?

You would be surprised at the commonalities that exist in our photos. Because of this, we can set up systems and processes for anyone. With that said, we also spend time getting to know you, your family, your pets, etc. Our job is to expedite the process, help you focus, and set up systems that can easily be maintained going forward.

I have old family photos, how can you help me with those?

We understand the value of preserving family memories. First, we would discuss your goals. These might include getting your photos or memorabilia organized for sharing with family members, scanning, putting together albums, displays or restoring them. We can help with all of the above!

I have a special event coming up and we want to have a photo display. Can you help?

Yes! We have a ton of ideas for all types of special events (graduations, milestone birthdays & anniversaries, weddings, retirements, business or non-profit events, faith events, etc.). From invitations to beautiful photo sign-in books, custom designed wall prints and so much more, we LOVE helping you celebrate the special moments in your life. And…when we recommend solutions, our goal is always to provide you with a keepsake that can be enjoyed well beyond the party.

Are you a professional photographer?

No...but I take pretty good pictures because I take a lot of them. I have done projects where I have taken the pictures (e.g. sports teams), and am open to that. For the most part, I specialize in working with the fun and meaningful pictures that you take.

I have old videos of my kids and film from when I was a kid, can you help me transfer that to something that I can see them in? I don't even own anything I can play them on!

Yes! Visit the Media Transfers page on my website. We transfer videos, film, photos, negatives, albums and more onto both DVDs and provide you with an online account to watch, share and preserve those memories for generations.