Re: Remote Support Configuration and Services - cookie problem

Strange my copy of the April 2009 'HP Systems Insight Manager 5.3 with SP1Installation and Configuration Guide for Microsoft Windows' agrees that HP SIM is supported on Microsoft Windows Server 2008, however it still says only these browsers are supported: - Microsoft Internet Explorer 7.0 - Microsoft Internet Explorer 6.0 with Service Pack 2 - Firefox 2.0.0.20 - Firefox 3.0.4Further, checking some known issues with HP SIM/RSCS I found a solution, to circumvent the cookie problem, which is exactly the same as yours - that is browse to HP SIM from a server other than the CMS.

All the above leads me to suspect the browser. Can you conveniently downgrade to IE 7 on the CMS to see if it cures the problem?