Requirements

Service Level Agreements

Our Service Level Agreement describes the IRT Operational Services provided to clients in support of their ongoing business. This is used in conjunction with customer specific agreements for particular services. It does not describe other IRT services, such as application development or business systems analysis, which are managed on a project basis.

Security

The data center facilities are locked and monitored with card key access only to the facilities. Access to the servers is limited by the Data Center firewall.