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Gmail and Google blocked

Thexgene14

Posted 31 December 2009 - 04:49 AM

Thexgene14

Member

Member

68 posts

Ok, so trying to help a friend with a computer problem but I'm kinda running out of things to try.

Gmail will not load in any browser. (FF IE etc) Google.com will load but when i search I just get an auto:blank. Every other website works (except searching on Yahoo as well, haven't tested their e-mail) I'm placing this in the XP forum because it seems to be unrelated to the browser as it happens in each one i've tried.

What i've tried:
Clearing cache, reinstalling browsers, virus/malware/spyware scan, registry scan, system restore, Cleanup! (the program), deleted all addons, reset router/modem, disabling all firewalls, and pretty much all i can think of short of reformatting. Yes i restarted the computer

Only thing I can think of is some kind of nondetachable bot running made by rivalry search engines. I can excess gmail and google searches using a proxy like Torr or JAP but that's just avoiding the problem and runs really slow.

That's about it, maybe I'm just forgetting something simple but kinda giving up and about to grab a fresh XP cd.

rshaffer61

Posted 01 January 2010 - 11:06 AM

rshaffer61

Moderator

Moderator

34,114 posts

Could be a possible infection and it might be worth a trip to just have it checked out.I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here