Anthem Blue Cross and Blue Shield in Maine Adjusts Health and Pharmacy Guidelines for Members Affected by Hurricane Sandy

Anthem Blue Cross and Blue Shield in Maine today announced revised
medical and pharmacy guidelines to help members who are directly
impacted by Hurricane Sandy. These revised guidelines are effective
until Nov. 12, 2012.

Members affected by the hurricane should seek medical assistance
wherever it is available and have their medications refilled at any
pharmacy or shipped to them at an alternative address. For medical
emergencies, members should dial 911 or seek the nearest emergency room,
or use urgent care centers where appropriate.

Throughout the state of emergency, all providers caring for affected
members will be considered “in-network” providers, and affected members
will not be required to satisfy prior authorization, pre-certification
or referral requirements during this time.

Suspending requirements for authorization or referral from a primary
care physician.

Paying emergency/urgent care claims as in-network, regardless of
whether or not the health care provider is in network.

Suspending early refill limits and shipping prescriptions to members
at alternative addresses.

Anthem is making its Employee Assistance Program (EAP) resources
available to all of its members regardless of their policy type to help
individuals and families coping with Hurricane Sandy. These
complimentary resources include telephone-based counseling, online
resources focused on dealing with hurricanes and natural disasters, and
assistance locating needed services.

Any Anthem member can access the EAP program by calling 1-877-208-8240
or by visiting www.anthemeap.comand log-in using the word “Sandy” to access the resources on-line.

About Anthem Blue Cross and Blue Shield in Maine

Anthem Blue Cross and Blue Shield in Maine is the trade name of Anthem
Health Plans of Maine, Inc., an independent licensee of the Blue Cross
and Blue Shield Association. ®ANTHEM is a registered trademark of Anthem
Insurance Companies, Inc. The Blue Cross and Blue Shield names and
symbols are registered marks of the Blue Cross and Blue Shield
Association. Additional information about Anthem Blue Cross and Blue
Shield in Maine is available at www.anthem.com.
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