You Auto Know! - Social Media

Scenario: As you walk through your dealership, you see several employees on their smartphones, or iPads, checking email, texting and/or tweeting. You don’t know whether the activity is for business­related purposes or personal purposes. You are becoming concerned, not only about the lost productivity, but what exactly your employees are saying about the dealership, the business, the product, your customers or other employees. What are the dealership’s responsibilities and duties? . . . YAK – February 2012 – Social Media