“Another woman was really amazing. She had all 3 of her kids in CAS. I don’t know if they knew she died. She felt she was a good mum. She wanted to write them a letter. She would always go away. It was really hard to build trust. She used heroin. We had a pain patch on part of her … She showed up at the door one night. She was getting progressively sicker but she wouldn’t let us help her. But she knocked on the door and said ‘being away let me know how special this place is’ and she let me bathe her and clothe her and she never left again.”