The folks at The Mithril Cloud have been serving small to mid-size businesses for more than a decade. We are comprised of world-class technology professionals with extensive enterprise and cutting edge IT experience. Our competitors claim 24x7 customer service support in North America but with Mithril Cloud Services we provide 24x7x365 support with staff on premises in the Northeast – now that’s local.

LET US DEAL WITH IT

With our trained professionals monitoring your network systems, applications and priorities we minimize any risk you face and catch problems before they occur. We work with you to develop a cost-effective Continuity Plan providing a level of reliability to your technological infrastructure. Our Professionally Managed Cloud Services will let you know when to upgrade, renew or replace. Tracking of recommended updates and releases are available through our services for all operating systems, applications and devices critical to your business.

No more worries about annual renewals. We leverage Symantec’s Global Intelligence Network – one of the world’s largest to provide centrally managed and monitored software. Offer includes: Policies developed and customized for your business; Virus, Malware and Spyware Protection; Proactive Zero Day Threat Protection; Web and Network Threat Protection and real-time scanning of files and memory processes.

Managed Cloud Exchange

Fully integrate your mail, calendar, address books, tasks, notes, public folders and contacts with access to your information from any computer, phone, and web browser. Protect your data by remotely wiping lost or stolen devices. Back-ups, spam filtering and antivirus are all included at no extra cost. Branded emails and multiple access methods all Hosted in multiple geographically disperse SAS70 Type II compliant data centers. Smart device and tablet syncing available as well as long term archiving.

Managed Cloud Colocation

Our Westbury Data Center location is near 3 major highways and 25+ miles from Manhattan providing your business with regulatory compliance. Restore and access your data no matter when or where with our premium features and 99.9% monthly uptime. At our Westbury location we offer multiple Telecom/Data carriers with Manhattan bypass; complete environmental control; biometric and physical security; N+1 Redundancy (2x power and cooling capacity), multiple building electrical feeds and a generator dedicated to the data center.

Managed Cloud VoIP

A single telecom solution can cover multiple locations with unlimited local and long distance calling included. Built in business continuity planning to address potential disasters or disruptions and easy to use web-based administrative interface. Your business can now have your number follow you as you travel and your voice mails delivered to you via email. Features six lines per phone with conferencing, Java based reception console minus a “sidecar”, 4-digit dialing between extensions and multiple locations and comprehensive reporting on all calls.

Access your personal Spam Quarantine and White Lists from anywhere and build customized rules that support the unique needs and culture of your business. Our Email Gateway services offers off load processing; company based or per user white lists; user daily digest listing of “spammed” emails; Spam Management delegation and Spooling with email storage in our SFES systems during lost system connection.

End User Support Services

US Based Remote Support by experienced professionals available 24x7 with a 1 hour response to calls.
On-Site IT Personnel Resources when you need help but don’t want to hire, manage or pay for IT staff. We even arrange coverage on days your on-site resource is unavailable due to vacation, or other unforeseen events. Business intelligence reports are provided monthly or as requested and provide the insight to help analyze how your money is being spent and where changes will save.

Managed Cloud Operations Center Services

You need to monitor your bandwidth use or how a server or application is performing?
No problem. What about how drive space is being used, or how many discards and errors you are getting in your network? Again, no problem. How about those complicated firewalls and VPNs? Mithril has been managing and monitoring them for over 15 years and add to all that Quarterly maintenance for all systems, devices, and applications. When was the last time you were able to stay on a schedule to keep all your equipment and applications standardized? All activity is also included in our Business intelligence reports for analysis and planning to make you more efficient.

OUR STRATEGIC RELATIONSHIPS ARE YOURS! As an authorized reseller for hardware and software vendors with tens of thousands of products.
Mithril Cloud Services provides their clients with cost effective solutions to address all technology needs.

ONLY THE BEST FOR OUR CUSTOMERS
At Mithril we use “Best Practice” methodologies for testing and implementing new technologies as they emerge and delivering enterprise class service to clients of all sizes. Our projects range from deploying cost effective small company desktop solutions to designing, implementing and maintaining international market data networks for multi-billion dollar financial firms.

Ellen Volpe, American Business Associates

"Technology is a slippery slope. I never even wanted an email address! The Mithril Cloud continues to help us make the right decisions and to avoid costly mistakes. Their guidance is superior. Day or Night they have our backs. Occasionally, they know we have a problem before we do! They are resolute, resourceful and trustworthy! We are on Cloud 9.”

"Mithril has an ability to identify emerging technologies and adapt them to address business challenges. Unlike our experiences with other providers, the guys at The Mithril Cloud have has always provided a solution that was appropriate to our requirements. Their ability to propose, design, deliver, and support solutions appropriate to the task at hand has set them apart.”

Sandra Baron, Vice President, Human Resources Country Life LLC

“Jason Aptekar is an exceptional technical business partner who makes an extraordinary effort to connect the dots between all of the various disciplines and speak in non-technical language when needed. This ability to marry the worlds of technical and business have been critical to strategizing with the LIFT-IT Security Committee.”

Louis Linder, Partner Sustainable Business Professionals

"The Mithril Cloud team is consummate IT professionals from both the marketplace and technical perspectives. By intimately understanding, translating and delivering highly efficient, cost-effective and secure business solutions, they provide highly continuous top-and bottom-line value improvements for their customers, clients and business partners."