Call Recording

Easily capture and store important details.

With eVoice Call Recording, you can record any incoming or outgoing call with the touch of a button. eVoice saves your call as an audio file that you can access easily, either in your inbox or eVoice Message Center, to review, forward to colleagues or simply keep as documentation of the call.

Simply press *2 during any call to start or stop recording. A pre-recorded message informs callers the call is being recorded. There are no limits on the length of a recorded call, or the number of calls you can record. Audio files are available for 30 days in the Message Center, and you can download the files to your computer for long-term storage.

Call recording can also be setup to record all your calls automatically so that you never have to worry about pressing *2 again.

Business Tip #1: Document Your ConversationsGreat for doctors, lawyers, journalists and other professionals who need to record details from important communications.

Business Tip #2: Monitor Customer ServiceReview calls to resolve disputes or secret shop your staff and use recorded calls as a training tool.

Business Tip #3: Stop Taking NotesOn the go? In the car? Can’t find a pen? Record the call and review the details later.

This is a premium feature available for an additional monthly charge. Login to your account to add this feature or contact our support team.