Q: How long will it take to repair my laptop?
The time taken to repair your laptop will vary, depending on stock availability and logistics. All customers will be informed prior to a technician conducting the service.

Q: How much will the repair cost?

We provide a free quote on all kinds of repairs prior to servicing, and customers are under no obligation to agree to the service if the quote is not to your satisfaction.

Q: Will I lose all my data?

Wherever possible, customers will always be notified before a repair service if a loss of data will occur during the service.

Q: Is my privacy protected? Is my data safe?

We require your password to test the functions of your device, however we respect everyone’s privacy and we will comply with our obligations under the Privacy Act 1988 (Cth). We will never check, use, copy, store or sell any personal information from customers’ digital devices. You are welcome to discuss your privacy concerns with us.