Opening Hours

Open Monday to Friday 0800 to 1200
Open by appointment Mon to Fri 1400 to 1730
Open by appointment bank holidays & w/e
Telephones are usually live 0800 to 2000 7 days a week excluding 1200 to 1400.

Testimonials

Dear Keith, thank you for the repairs you recently carried out on my Mac. You offer a friendly and professional service. You got my computer working within hours and I was delighted with the result, many thanks, Rose. Vintage Mac iBook replaced dc in board

Rose, Telford, Shropshire

Just to say a big thank you for the loving care you gave to my laptop. It is feeling very revived and spring like. Replace LCD screen 15” MacBook Pro.

Kay, High Ercall, Shropshire

You repaired my MacBook Pro and a fine job you did on it. I was very impressed
that you didn’t go for the easy and most costly option first and tried to re connect the video chip with the attendant cleaning off of the original compound. but eventually the new board had to be ordered and installed. You also increased the memory and put in a new battery. I am pleased to report the unit is working well . Thank you for all the care and attention you gave to the laptop and me (the customer). I wa…

Will, Brewood, Staffs

iMac 27″ new video & SSD. I’m very impressed with the service you’ve provided – very efficient and communication has been spot on.

The service was great, dropped the iPad off with you for you to assess what was wrong and was told the same day and then all options were advised and as soon as the school decided what they wanted to do the work was carried out quickly and I picked the iPad up a couple of days later. Very good customer service and very promptly carried out. Will definitely be coming back to you for more fixes in the future.

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Testimonials

Once again you came up trumps, my eldest boy’s macbook was quoted as needing a new this and that in Bristol as it wasn’t charging. You spotted that the charger itself was at fault, supplied a new one and a security update installed to boot. Thanks again for saving me a small fortune. MacBook mis-diagnosed as logic board when pins on ac adaptor were faulty.

MacBook Pro 15″ failed battery & failed hard drive. Replaced battery with new and removed HD to recovery station. Unable to recover any data from this drive – sent to HD laboratory who dismantled in a clean room and rebuilt so data could be saved. There was catastrophic damage to one platter of HD and this data was lost but the other 3 platters were recovered including critical data for client.

I had some major problems with the logic board of my MacBook Pro. Apple wanted more than the cost of a new one to fix the problem. Contacted Keith who sorted it all out, replaced the logic board, saved my data and was a great help and all at a more realistic price than Apple quoted. He also changed the screen on my ipod touch which I thought was impossible. Any Apple related problems then Keith should be the first person you contact. Repair MacBook Pro 15″, temp repair to logic and then replace…

The service was very prompt and very competent. Very happy with the personal contact and the flexibility around our needs for dropping off and picking up. Computers are working very well. Very satisfied customers. MacBook fit new hard drive and test.

Keith Cox of Appel has been my first port of call for several years when I have had problems with my Macs, whether they be hardware or software related. He is always very helpful and I continue to rely on his expertise and, where necessary, his contacts.

We were very pleased we found Keith to fix our broken Mac – it was well worth the drive from Ludlow and a top service!We would come back without hesitation if we have any problems again. We apologise for the amount of dust he had to vacuum out from our computer.. we have it in a clean room now! iMacreplaced HD and data recovery.

Keith was very friendly, knew exactly what he was talking about, and provides great value for money. He was willing to work with us to repair the mac’s at times suitable to us and was very professional. We’ll definitely use Appel again! Repair Intel iMac 20″replaced HD, cleaned and reconfigured.