NatWest and RBS customers hit by credit card glitch

Outage comes as many people prepare to pay monthly bills NatWest and Royal Bank of Scotland customers have been hit by computer problems preventing them accessing credit card information, with the bank’s call centres also unable to deal with credit card queries. The outage, which is believed to have first been spotted in the early hours of Monday, comes at a crucial time for many customers as they prepare to pay their monthly bills.

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