Ian Graham's Blog on Operations & Innovation.

Below I have embedded the video of a recent talk by Rich Ling of IT University of Copenhagen, Denmark. Professor Ling examines the development of social cohesion and the structured use of mobile communication in everyday…

Dr Ian Graham

Senior Lecturer in Operations Management at the University of Edinburgh Business School, Edinburgh, Scotland. This blog supports his teaching in operations management, innovation and quality management and provides background on his research in the sociology of standards and the management of operational risk.