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BusinessCar Awards 2013 - Fast-fit: Kwik-Fit Fleet

Date:
22 January 2013

This is a special award for Kwik-Fit Fleet because it marks a spectacular double-decade achievement of being voted top of the pile in the Fast-fit category, completing the most dominant period of success in any category in the 2013 BusinessCar Awards in the process.

It is now 20 years of uninterrupted victories for Kwik-Fit, and illustrates not only the company's leading position in the market, but also the service it must be providing to customers in order to receive such repeated endorsement.

It has been a significant 12 months too, with massive investment from new owner Itochu Corporation, which bought the company in March 2011. The company's sites are receiving substantial upgrades, with free wi-fi, tea and coffee facilities, and comfy waiting rooms all on the agenda to try and convince corporate customers to take their business there rather than to main dealers.

Kwik-Fit boss Peter Lambert has pinpointed SMR business as a "big opportunity" for the company, as well as increased ability to conduct LCV service and maintenance work. "We want to communicate to the market that we're as good on vans as we are on cars."