royal mail delivering registered items without receiving signature

Has anyone else dispatched items 1st Class Recorded, that was obviously delivered but no signature was received? The attached picture shows a parcel I sent on the 23-09-13 however it still shows that is passing though the postal network for delivery, I know the customer received the parcel as I have not heard from the buyer stating otherwise, this was quite an expensive item, so I assume the buyer would have contacted me, this is not the only parcel I have had this complication with, what's the point in using registered post if they fail to receive a signature....

Answered

I have had plenty of recorded delivery items shoved through the letterbox or left on the doorstep. The service is not all it is cracked up to be. A dishonest buyer could complete an item not received dispute against you and win.

Items sold for over £50 must be sent by special next day delivery, otherwise you cannot claim from Royal Mail if they get damaged or go missing. That is a far superior service.

Answered

Do yourself a favour and don't use royal mail, as from our own experience the extra you pay to get the parcel "signed for", is quite often a complete waste of your money.

Make your way over to parcel2go.com and get a much better quality, cheaper service through Hermes, also if there is a problem with the item getting lost or not signed for by the recipient, the claim process on parcel2go is quick and simple to recoup your losses.