Brush

Head

Q1. Can I have a sample order for eyeliner pen?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 35-40 days after sample confirmed

Q3. Do you have any MOQ limit ?

A: Normally is 5,000 -10,000 pcs based on different designs.

Q4. How to proceed an order ?

A: Firstly let us know your requirements or application.Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order.Fourthly We arrange the production.

Q5. Is it OK to print my logo on product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%.Secondly, during the guarantee period, we will send new items with new order for small quantity. For defective batch products, we will discuss the solution including re-call according to real situation.