We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,Get an Answer ASAP!

By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

I cannot get any shows on netflix on TV. the message that…

I cannot get any shows on netflix on TV. the message that pops up reads:

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

2450x is the model number

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

The problem has been going on for about a week. unable to complete requested actionif problem persists please unplug your player, wait ten seconds and plug back in. that is what happens each time and i have followed the instructions numerous times

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Everything else seems to be working fine. netflix is the only thing that doesn't work. roku device is several years old the tv is a samsung smart tv purchased this year

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Roku just quit working JA: What Roku model do you have? Customer: Model#2500x JA: What have you tried so far with your Roku media player? Customer: I have unplugged the unit JA: Anything else you want… read more

Netflix will not play my requests. A window says "Your Roku player is unable to complete the requested action. If this problem persists, unplug your player, wait 10 sec and plug back in. I called Netf… read more

I have had a Roku 2 XD for several years. A couple of days ago I got a message on the screen : Unable to complete requested action! It tells me to unplug the player for ten seconds then plug it in and… read more

I have a Vizio smart tv model #E 43-C2 connected only to indoor antenna so on that input. When I install Roku stick in the hdmi port, I am able to get only as far as the screen for language choice. I … read more

I have a Roku 3 connected to a Samsung smart TV. Just in the last few weeks, I am not getting a strong enough signal to show Netflix shows. When I click on a show, a circle with a countdown appears an… read more

I purchased 2 Roku devices from Best Buy over 6 months go. Their "geek squad" came and installed everything. I have used them both for all these months. Now, the one in the bedroom does not work and N… read more

My niece bought me a Roku which I installed a month ago, and I am unable to connect it to the internet....several people have tried, including BendBroadBand. We tried several times, and everything is … read more

I have a Roku that I have had for at least 6 months now. I try to connect into the Netflix application. The application downloads and then displays the normal page containing categories such as instan… read more

We are unable to get our roku player to play Netflix. We keep getting the message "Unable to complete requested action". Up until this time, we have played netflix every day. We have tried unplugging … read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.