Customer review

Alone

City break

19 February 2012
Customer would recommend this property

Liked: Great location, friendly staff. I originally reserved for 3 nights and ended up coming for 2 - got refund with no issue. Booked a private room, got a big room with a private shower, good value for money.

Disliked: Room design could have been slightly better, but hey - can't complain for the price.

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Jeannie Mark

Alone

Sightseeing & culture

10 February 2012
Jeannie would recommend this property

Liked: The staff were really helpful, knowledgeable and even remembered me from when I stayed there in November. The room they gave me was exactly what I needed. good value and private.

Disliked: One day the hot water didn't work, but it was repaired within a day.

Customer review

Disliked: The hot water is on short supply. If you want to take a shower in the morning, wake up early.

82.9%

Atmosphere -

80%

Staff -

100%

Facilities -

80%

Safety -

60%

Location -

100%

Cleanliness -

80%

Value -

80%

Pearl Leung

Alone

City break

06 February 2012
Pearl would recommend this property

Liked: This hostel is close to People's square, the metro, the bund and East Nanjing Road. It's in the heart of town. Bedding feels clean, floors are clean, bathroom's tidy. Supplies toilettries which is something that most hostels don't do, it was something nice to have. Towels are clean and new ones are provided everyday. Staff are good and helpful. I've stayed at their single and double room - both sizes are fairly sized.

Disliked: Not major to complain about except for VERY weak water pressure in the shower.

82.9%

Atmosphere -

80%

Staff -

100%

Facilities -

60%

Safety -

100%

Location -

100%

Cleanliness -

40%

Value -

100%

Rachel Hew

With my spouse / partner

Backpacking / gap year

03 February 2012
Rachel would recommend this property

Liked: The bar upstairs on the rooftop is really good and friendly with cheap drinks. The restaurant at the bottom is also really good. The staff are friendly, we were able to change rooms when we weren't happy. There is a nice character around the hostel. Good location.

Disliked: The dorms are very very small and the shared bathroom was really dirty with no toilet paper provided or soap. But it's very cheap so I suppose you get what you pay for.

85.7%

Atmosphere -

80%

Staff -

100%

Facilities -

60%

Safety -

100%

Location -

100%

Cleanliness -

60%

Value -

100%

Customer review

Alone

City breakSightseeing & culture

03 February 2012
Customer would recommend this property

Liked: Very good location.

Disliked: Customer left no negative feedback.

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Customer review

Alone

Sightseeing & culture

02 February 2012
Customer would recommend this property

Liked: A really well placed hostel for exploring, most interesting places being easily reached by foot. Helpful and friendly staff. The room was pleasantly big, clean and warm (freezing outside) with a modern en-suite. I would definitely stay here again.

Disliked: All was good.

91.4%

Atmosphere -

80%

Staff -

100%

Facilities -

80%

Safety -

100%

Location -

100%

Cleanliness -

80%

Value -

100%

Theresa Goldsmith

With my spouse / partner

Visiting friends or family

29 January 2012
Theresa would recommend this property

Liked: loved the roof top terrace and the fact it had a lift, the location was perfect in every aspect.......ease to find, ease of access to shanghai itself

Disliked: the noise in the local area was quite bad in the early hours

88.6%

Atmosphere -

60%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

80%

Cleanliness -

100%

Value -

80%

Customer review

With friends / other travellers

Sightseeing & culture

29 January 2012
Customer would recommend this property

Liked: The double room I stayed in was basic but very clean, the maids came in every day and left new towels/ toilet roll etc, and the hotel staff couldn't be faulted. They were so helpful and friendly, and there was always somebody available 24 hours a day. They couldn't do enough for us - big thumbs up for the staff!

Disliked: The one and only thing I disliked was that the alarms on the room doors were a bit temperamental. Our door alarm kept going off as we were trying to leave our room and it took a lot of opening and re-shutting to eventually get it to stop!

65.7%

Atmosphere -

60%

Staff -

80%

Facilities -

40%

Safety -

60%

Location -

80%

Cleanliness -

60%

Value -

80%

Customer review

With friends / other travellers

Backpacking / gap year

20 January 2012
Customer would recommend this property

Liked: Upstairs common room/bar was good.
Helpful staff

Disliked: The shower took a good 3 minutes to get hot, the toilet seat wouldn't stay up and there was no toilet paper.

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Francis Graham

Alone

Backpacking / gap year

14 January 2012
Francis would recommend this property

Liked: nigh everything was good, service, rooms, food, people, bar

Disliked: hard chinese mattresses, but they seem to be a given everywhere.

85.7%

Atmosphere -

80%

Staff -

100%

Facilities -

80%

Safety -

80%

Location -

100%

Cleanliness -

80%

Value -

80%

Thomas Hay

Alone

Backpacking / gap year

13 January 2012
Thomas would recommend this property

Liked: Staff were good and helpful, bar/chill area is nice. Great Location.

Disliked: Not much, little disjointed.

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Timo Rapp

With friends / other travellers

City breakSightseeing & culture

11 January 2012
Timo would recommend this property

Liked: Everything's just great! Our "two little beds" were kingsized and totally comfortable, the room was really good. The staff was so helpful and nice, we really don't have anything to complain about!

Customer review

Disliked: The smell in the hallways and rooms- a mix of smoke and mold.

97.1%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

80%

Location -

100%

Cleanliness -

100%

Value -

100%

Customer review

With friends / other travellers

ShoppingSightseeing & culture

12 December 2011
Customer would recommend this property

Liked: Lovely staff, very clean, nice little restaurant on 1st floor.

Disliked: Only thing I would request would be a safe in the room!

94.3%

Atmosphere -

100%

Staff -

100%

Facilities -

80%

Safety -

100%

Location -

100%

Cleanliness -

80%

Value -

100%

Paul Walton

With my spouse / partner

Backpacking / gap year

23 November 2011
Paul would recommend this property

Liked: Great hostel! Dumpling restaurant is fantastic and the bar on the roof is very cheap and a great place to meet fellow travelers.

Disliked: N/A

97.1%

Atmosphere -

100%

Staff -

100%

Facilities -

80%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Cindy Kleij

With my spouse / partner

Backpacking / gap year

20 November 2011
Cindy would recommend this property

Liked: Good room, everything very clean. Very helpfull staff, Excellent rooftop bar with nice staff. We did our laundry here. Good value for the money we paid.
The room wall were a bit thin, so when on the 2nd night a drunk Chinese couple got back to their room they kept us awake for the rest of the night. that was most annoying. We talked to the staff about this. They immediatelly offered us another room and spoke to the Cinese couple. Everything in order the night after.
Nice Chinese restaurant downstairs. Good food. Excellent location!

Disliked: A bit noisy

77.1%

Atmosphere -

80%

Staff -

80%

Facilities -

60%

Safety -

60%

Location -

100%

Cleanliness -

100%

Value -

60%

Customer review

Alone

Work / volunteering

17 November 2011
Customer would recommend this property

Liked: Very friendly and helpfull staff as well as brilliant location. Excellent in house restaurant.

Disliked: Internet was working well in the room. Bathroom facilities were of medium standard.

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Customer review

With friends / other travellers

Sightseeing & culture

13 November 2011
Customer would recommend this property

Liked: Clean. Great atmoshere. Great Location.

Disliked: Awesome. Roof rulez.

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Deborah MacDonald

With my spouse / partner

Backpacking / gap year

11 November 2011
Deborah would recommend this property

Liked: Fabulous staff with excellent English. They helped us with bus and train tickets, sim cards, directions, ordering food, etc. Lovely clean room with drinking water provided. Good internet access in rooms. Fantastic restaurant (maybe the most popular in all of Shanghai). Laundry service. Roof top bar. Again, the staff were great.

Disliked: Nothing.

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

jeanette makig-angay

With my spouse / partner

Sightseeing & culture

08 November 2011
jeanette would recommend this property

Liked: its location very near to metro and walking distance to people's square

Disliked: none

97.1%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

80%

Value -

100%

Customer review

With my spouse / partner

Sightseeing & culture

08 November 2011
Customer would recommend this property

Liked: The staff is very friendly

Disliked: ok

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Sarah Kirk

With friends / other travellers

Backpacking / gap year

01 November 2011
Sarah would recommend this property

Liked: Everything!
The rooms were spacious & clean. The hostel was safe.
The staff were very helpful.
The location was awesome. Could walk to almost everywhere.
Hotel transfer was convenient!!

Disliked: Nothing at all

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

patricia smith

With my spouse / partner

Sightseeing & culture

24 October 2011
patricia would recommend this property

Liked: It was clean, safe, convenient to the Bund and other attractions. The staff also offered suggestions on where to go and booked them for us. We loved the rooftop bar and the laundry service. They were very friendly especially the receptionists and bar staff.

Disliked: Nothing. I was happy with everything and would recommend it to my children and my friends. It was very safe for single travellers.