Award Winning Managed Service Provider Serving Growing Businesses in New York

Synoptek’s New York Operations and IT experts have been providing comprehensive and cost-effective Managed IT Services, and professional IT consulting services to growing business throughout the New York region.

Synoptek offers firms in the New York area a suite of Managed IT Services including 24×7 Help Desk Services, dedicated private and hybrid Cloud Hosting, Disaster Recovery as a Service (DRaaS) and Managed IT Infrastructure services, IT consulting, cloud and virtual CIO services are available.

We don’t just fix broken devices; we proactively monitor every device in your environment with 24×7 real-time focus to ensure you don’t experience any unexpected downtime or costly outages. Our local New York-based technical support team offers rapid problem resolution, whether it be on or off-site. We have over 20 years of experience across multiple industries along with the technical expertise (475 employees and 90% of those are IT professionals) to implement Managed IT services that improve our customers overall business operations.

Managed Cyber Security Services are Critical

Every organization is vulnerable to a cyber-attack. Cyber-attacks are growing and becoming more frequent, and the hacking community is growing. There is nothing you can do to get 100 percent protection.

Every organization has “holes” in their IT protection. There are two elements key to maintaining your operational readiness against a cybersecurity threat:

Visibility – Being able to find, identify and see “into” all of the endpoints (devices) on your corporate network in real-time

Control – Assessing the situation and have the staff, skills, and tools to react and respond

For a fixed monthly fee Synoptek provides the “focus,” depth, and security services you need in today’s risky IT environment. As a “full-service” Managed Service Provider we can provide several different security services along with monitoring your IT infrastructure.

Use our 24×7 Help Desk Services and our ability to monitor cloud, server, and endpoint devices to provide monitoring and protection for you IT infrastructure. Synoptek’s Managed Security Services will provide you the security that cloud providers do not offer. Learn more about our complete IT Security Services suite.

Synoptek’s Managed Security Services will provide you the security that cloud providers like AWS and Azure, do not offer. Learn more about our complete IT Security Services suite.

One of the best ways to protect yourself is to work with an MSP, with a Cyber Security focus like Synoptek. Our experience in managing thousands of devices gives us the knowledge to apply the appropriate security software and devices to give you the protection you need. Our 24×7 monitoring can alert you in real-time.

Malware, Trojan horses, virus threats all are “defined” in protection programs and then scans occur to detect their existence. The benefit in using Synoptek’s Network Anomaly Detection Service is that it can provide protection both internally and externally and identify a threat without having to define in advance exactly what the threat might be.

AWS and Azure do not provide all of the security you need. Learn which critical elements of your IT environment are left unprotected. Understand how IT Security can be applied while using hosting services from these cloud providers

IT Infrastructure Consulting and Outsourcing

IT outsourcing ensures you get the return-on-investment you expected for your IT infrastructure. Our multi-million dollar investment in IT service management systems (ITSM), IT staff and streamlined ITIL-based processes ensures our New York clients get their IT problems resolved quickly and efficiently.

Our dedicated Client Service Advisors keep watch over your entire IT environment. IT infrastructure outsourcing will both increase the performance of your IT systems and save you money. We guarantee it.

Our goal is to grow our customer’s business through our enterprise-caliber IT solutions and services delivered by our professional service-focused staff.

“IT as a Service” (ITaaS)

Synoptek’s IT as a Service keeps your systems operational and employees productive so that you can focus on the demands of growing your business. Our ITaaS provides your business with the highest level of service that is responsive, comprehensive, and supportive about giving your employees an incredibly positive experience.

IT as a Service (ITaaS) is the new direction that is transforming how businesses view their IT infrastructure, IT operations, and IT staff. ITaaS represents a thorough approach to the acquisition, deployment, and operation of IT infrastructure.

Key advantages of using Synoptek’s “IT as a Service:”

Flexibility, turn up or down services or file storage space as needed

Stability, get monthly reports on your entire IT environment

Performance, guaranteed in writing

Reliability, outage guarantees

Standardization, refined process, increased efficiency

24×7 support, for most any devices, anywhere

Reduction in capital expenses

Reduction in training expenses by using our staff and experts

Fixed monthly rates for services

Management of Office 365, Azure, AWS and other vendor services

Full network management

Security and compliance are fully managed

Reduce your IT focus on managing and maintaining IT infrastructure

IT outsourcing works and clearly delivers exceptional value.

Contact Us now to begin a conversation to find out why outsourcing your IT infrastructure to Synoptek will provide you a return on your investment on many levels.

24×7 Apple Mac Enterprise Support Services

We are members of the Apple Consultants Network (ACN), and we have a full complement of Apple Certified Technical Coordinators, (ACTC’s) and Apple Mobility Technology Designation staff, (MTC’s). In fact, we have more Apple/MAC expertise than any other California-based Managed Service Provider. We are one of the few MSP’s that offer unlimited technical support 24×7 to Apple/Mac OSX desktop users.

Our highly trained Apple Consulting Staff will help provide a seamless implementation of new Mac, or iOS products even in a hybrid Windows environment. Our Apple infrastructure projects come in with a 95% satisfaction rate, on time and on budget.

Synoptek Managed IT Services in New York:

IT Advice and Consulting: Using our skilled IT expertise, we advise companies in a highly complex information technology environment
where businesses are challenged to continue to manage their own technology.

Project and Program Management: With a clear understanding of your objectives, we manage the planning, implementation, and coordination of your project details, business systems, website and application development, and IT infrastructure.

Cloud Hosting Services: More than just rackspace and power, with fully scalable options and predictable costs, the Synoptek Cloud solution is a way for companies to re-acquire focus on business objectives. Learn more about the outsourced AWS, Azure, public, private, and hybrid cloud hosting options to grow your business.

Comprehensive IT Outsourcing: With the Synoptek IT outsourcing model, companies experience cost savings, standardized operations, and efficiencies. Synoptek aligns with the size and complexity of your business to deliver the best value in the market today.