OneVue Sync Bluetooth devices are designed to provide ease of installation, requiring no end user configuration, simply take-out-of the box and install. The only operation dependency is its connection to an available Sync Bluetooth mesh network.

About Sync Bluetooth Devices

Each device is equipped with a Bluetooth Low Energy (BLE) Wireless Technology radio component that allows it to establish a wireless connection to a Sync Bluetooth mesh network.

Each device is identified by a unique Device ID, allowing it to receive its unique settings managed in OneVue, and authenticate and connect to the mesh network.

A Bridge is the only system device that connects to an Ethernet or Wi-Fi network. Upon its network connection, it connects to a NTP Server to receive UTC time and checks-in to OneVue. During each check-in, it sends device data received from its last connection to the mesh network and downloads any pending setting updates. Pending setting updates are then transmitted to devices during its next connection to the mesh network.

Add a Clock Mode

Upon first-power up at its installation location, a clock and repeater enters Add a Clock mode as described below.

Once powered on at its installation location, the device continuously searches for an available Sync Bluetooth mesh network.

It may take up to 15 minutes for a device to authenticate and connect to an available mesh network. We recommend to continue installing additional devices, while other devices establish their connection to the mesh network.

Once a device has authenticated with the mesh network, it establishes a communication path either to another Sync Bluetooth device or directly to a bridge available within the mesh network.

Once connected, the device receives the New Clock Time Zone and sets its time. For an analog clock, its hands perform one full revolution past 12:00 and then sets its time.

During its first connection to the mesh network, its unique Device ID is added to the mesh network.

If a bridge is in 8-hour deployment mode, within 30 minutes of receiving a new Device ID, the bridge connects to your facility's network and sends the new Device ID to OneVue. The new device is added to your OneVue account.

If a bridge is not in 8-hour deployment mode, the new device is added to your OneVue account within 24 hours to 7 days.

When the bridge connects to OneVue, the new device default settings are downloaded to the bridge.

Upon its next connection to the mesh network, the bridge automatically sends updated device settings received for each device based on their Device ID.

In summary, from the time a clock or repeater device is first powered on at its install location and connects to the mesh network, it receives and sets its time within 15 minutes. If a bridge is in 8-hour deployment mode, a new device is added to your OneVue account within 30 minutes, and when not in 8-hour deployment mode it may take up to 24 hours to 7 days.

Battery-operated clock only: When a clock cannot establish a connection to a mesh network to receive time, its estimated battery life is reduced to 90 days.

Post-install operation

Once a bridge has connected to OneVue and the Bluetooth clocks and/or repeaters have authenticated and connected to a Sync Bluetooth mesh network, the devices operate as described below.

Once a day, at a system defined time, a bridge connects to your facility’s network to receive UTC time from a NTP Server and check-in to OneVue to download device setting updates.

Once a day, at a system defined time, each Sync Bluetooth device automatically establishes a wireless communication path to either another device to build the Sync Bluetooth mesh network.

Clock and repeater statuses are forwarded to a bridge either by its communication path to another clock, repeater or directly to a bridge.

Clocks and repeaters receive setting updates and synchronizes received UTC time to its Time Zone offset and DST rules.

Once the Sync Bluetooth mesh network has completed its daily build, a bridge connects to your facility's network to send all received device status data to OneVue.