Frequently asked questions

We accept all major credit cards, including VISA, MasterCard, AMEX, Discover and more. We offer other custom billing solutions on Enterprise plans.

How do I purchase more bandwidth/API calls?

In case you are on a paid plan and reach one of its limits, additional usage will be charged automatically. You can monitor your usage statistics on your dashboard.

Can we run as many projects as we like?

Yes. Each projects runs on a different plan, and all the limits are per project.

What happens if I exceed my current plan limits?

Every project starts with the free plan. If you exceed any of your current plan limits (for example, file storage), you will see a warning in the application with information on which threshold you surpassed. Nothing will happen to your site, but you won't be able to upload new files.

Is there a minimum contract length?

Nope! When you enroll in a monthly or annual plan, you pay up-front to access DatoCMS for the next month or year, respectively. However, you may cancel at any time during your billing cycle for free, and you'll retain full access to that plan until the end of the billing cycle.

Can I upgrade my plan mid-cycle?

Sure. The charge will be pro-rated, so you are only billed for the cost of the new plan less the remaining unused amount from your current one.

How do monthly and annual pricing differ?

When you enroll in a monthly plan, you are billed for the first month up-front and then again on the same date each month moving forward until you cancel. We offer a 50% discount on annual plans. When you enroll in a yearly plan, you are billed for the first year up-front and then again on the same date each year moving forward until you cancel.

How do I cancel my paying subscription?

You can either delete the project you're paying for, or reduce your site's usage below the free Developer plan limits and then switch back to the free plan.

Do you offer discounts?

We offer 50% off on DatoCMS accounts for teachers, students, and non-profits. Contact us to get the discounted plan.

We also offer credits for getting help with translations. Have a look on our translations page for more details.

Is there a free trial?

The free plan has every functionality enabled, just with lower limits on resources, so it should be enough to evaluate the product in most of the situations. If for any reason you still need to try the full Professional plan, feel free to contact us at support@datocms.com. We'll activate a free trial for two weeks.