Wednesday, March 10, 2010

Undercover Boss?! Why not? What are you afraid to find out?

For the 2 or 3 readers of my lovely little blog, you know in the past I have been unhappy (to say the least) with my former employer.

Well, actually, it was the ENVIRONMENT that said employer allowed on the work premisis. It was not a happy place, and I've noticed quite the difference between the former work environment and my current work environment and I can say with all honesty (because we all know I'm on the right path again), I simply LOVE MY JOB!

Let me say that again: "I Love My Job!"

Let me relay the reasons why:

1. This new work environment doesn't feed the rumor mills, in fact, they do everything they can to stop negative rumors dead in their tracks and ask the employees what can they do to make the work experience better not just for the regular employees, but for the temporary employees as well.

2. Everyone is kind, generous, helpful, and we all pull together as a TEAM (yes, I know how cheesy that sounds, but it's true).

3. There is a common positive bond between all of us on our shift (3rd shift Rocks). We all joke around and kidd and tease each other, all in fun, and if we see someone is having a bad night, we do what we can to make it better for them, even if it's just making some boxes or grinding some runners.

4. We are a diverse group and instead of riduculing each other for our differences, we accept and are open to discovering the wonderful things that make ourselves and lives different. We capitalize our strengths, not prey upon our weaknesses.

5. There are incentives to the employees to do well with the production numbers, and they are rewarded and acknowledged. It's not just about the bottom line, and while problems are brought to light, they are taken care of as soon as possible, not just added to the bottom of a long list that will never be done.

It's not just the fact I'm working and collecting a paycheck again that has boosted me to this level. I feel I'm where I belong, and I want to stay as long as I can and do everything I can to help the company and especially the employees succeed.

The sad part of this: I used to feel this way about my former work environment.

I couldn't wait to get to work so I could see what we could accomplish, what I could accomplish and I was proud of the work I did. Then when things got more about the bottom line, and the negative energy was encouraged to permeate throughout that work environment, I became a different person. A person I didn't like.

I didn't want to go to work. I couldn't wait to get home so I could escape all of that.

I still did my work, but I feel like my efforts to make the environment better for myself and my fellow co-workers was riduculed and I was made to feel like I was less than those who had a title or a diploma on the wall.

Even when I did exceptional work, it was never recognized or acknowledged. All I remember hearing was how bad things were, or how we all screwed up. No positive feedback at all. Nothing to build on because they had torn us all to pieces, bit-by-bit.

Workers weren't out to help you, in fact, if you needed help, you were on your own. Only a handful of them would actually take the initiative to come and help you or anticipate your need to finish up your tasks before the next shift.

The place was always a buzz with the latest gossip or rumors and often times that took precedence over getting the actual job done.

Waste, waste, waste. Machines making bad production were not fixed in a timely manner and they were left to run bad production wasting time, money and materials. In the end, it was either the fault of the QC (Quality Control), which was ultimately passed onto the operator and the operators were reprimanded.

Listen up!

Those who have employees or run any kind of business: How does it feel when you walk into the door? Do you feel happiness? Do you feel positive energy? Yes, I know this depends on if you or they have had their coffee yet, but overall, take a look around you.

If the same problems are popping up over and over with your business, maybe you should take a page out of my favorite television show, "Undercover Boss" and go deep to find out what's really working and what's not working and see what you can do about it. Knowledge is power, and in the end, if you learn things could need a tweaking here or there, then you've learned something valuable. Or even saved your business from going down the grinder chute.

I'm sure I haven't seen the bad side of things at the new job, and I'm still in the "honeymoon phase" of working at a new place with new people and none of the same old crap, and I hope I never do see that side.

I don't know everything about anything, but I do know the difference between night and day.

3 comments:

Wow! it sounds like you could have been my co-worker on our previous jobs. Things were unusually bad, Ah! Corporate America, love to hate them. And the word team does not have any cheese in it, only Together Everyone Achieves More. It's wht every job, every business should go back to doing.