Freshworks

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Founded in 2010 by Girish Mathrubootham and Shan Krishnasamy, Freshworks Inc. is the leading provider of cloud-based customer engagement software. Freshworks’ suite of products include the flagship product, Freshdesk, which allows organizations to support customers across multiple channels such as email, phone, websites, forums, and social media; Freshservice, a cloud­-based service desk and IT service management solution; Freshsales, a CRM solution and sales system for high­-velocity sales teams; and Freshcaller, a cloud based call center software.

With a total of $149 Million raised in over six rounds of funding, Freshworks is backed by some of the top investment firms in the world – Accel, Tiger Global, CapitalG and Sequoia Capital. Over 100,000 businesses, such as SolarCity, Bridgestone, Cisco, Sony Pictures, 3M and Honda to name a few, use Freshworks’ suite of products to provide their end customers with the best customer experience possible.

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previous year sponsor

Kinetic is an international business-to-business conference and exhibitions producer based in Cape Town. Our mission is to equip senior management executives with knowledge, market intelligence and viable commercial opportunities. Kinetic are leaders in providing business facilitation platforms throughout Africa.

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