Suggested Questions/Answers :

Hi there,Your DC25 is equipped with a sensor which shuts off the brushbar if something jams it. After you've checked the cleaner head for obstructions, and removed any threads or hair from around the brushbar, you should be able to reset the ...
Dyson DC25 Animal Bagless Upright Vacuum

Hi there,I'm sorry to hear you're having difficulty standing your DC25 Animal upright. It sounds as if the stabiliser needs realigning. This is simple to do - please follow the steps shown in the video below.If you'd like any further ...
Dyson DC25 Animal Bagless Upright Vacuum

I called Dyson because I had a similar problem. When I pushed the red button down on my dc25, but it would not stay down. The vacuum would turn on when the button was pushed down, but of course when I let go of it the vacuum would shut off. The help ...
Dyson DC25 Animal Bagless Upright Vacuum

Hi there,I'm sorry to hear you're having difficulties with your DC25. If the machine doesn't seem to be picking up as well as usual, this may be due to a blockage. The filters may also need a wash.The easiest way to locate and remove ...
Dyson DC25 Animal Bagless Upright Vacuum

Hi there,I'm sorry to hear you're having difficulties with your DC25. If the machine doesn't seem to be picking up as usual, you may need to give the filters a wash.In normal use, the filters should be washed at least once every 3 mon ...
Dyson DC25 Animal Bagless Upright Vacuum

My DC-25 will not return to the upright position. I emailed Dyson support and the response was: "The DC25 stabilizer wheels will not lock into position if the “spokes” on the red pedal are not seated correctly." I agree with that assessment, but cannot figure out how to get the spokes on the red pedal to seat correctly. The manual is useless for this problem since that part of the vacuum cleaner came already assembled, so the manual does not address it. Help.

Dyson reset button - Dyson DC25 Animal Bagless Upright Vacuum

Hi there,DC25 doesn't have a reset button - if the brushbar isn't rotating, please follow the steps shown in the video below to check the cleaner head and brushbar for obstructions, then reset the machine.Please note, the brushbar wil ...
Dyson DC25 Animal Bagless Upright Vacuum