Inconsistent and incomplete information due to the diversity of isolated information architectures in modern healthcare enterprises is one of the major problems information technology has to face in… (More)

Business processes orchestrate service requests in a structured fashion. Process knowledge, however, has rarely been used to predict and decide about cloud infrastructure resource usage. In this… (More)

With the emergence of digital business ecosystems, new control mechanisms are required to sustainably ensure responsiveness on dynamically evolving consumer demand, as well as goal congruence with… (More)

Intermediaries for e-services continuously gain momentum, powered by a materializing Internet of Services. However, quality of service still exhibits considerable shortcomings, as no structured… (More)