Alert!: Roku Issues Identified - November 2017

Hello Members,

With the recent release of the updated Roku App, we have identified a few issues, so streaming will be interrupted for some Roku devices. We are working on this now. Please stay tuned for updates. We apologize for the inconvenience.

The following fixes have been submitted to Roku, and will be updated mid-December.:

App crashing upon play

Login unrecognized

Can’t connect to server upon login

Pause/play causing crash/ restart

Random playback errors

Strategies that may help:

Login using your www.gaia.com logins

Remove and re-install the Gaia app

If this does not work and if you have experienced these issues, please email info@gaia.com with the Subject line: Roku Issues: Please Add time to my Account! - please provide your Roku Model (located on the back of the device), and we will be happy to add free time to your account for the inconvenience. In the meantime, you can stream Gaia on these devices: https://gaiasupportcenter.zendesk.com/hc/en-us/articles/223618027-Which-devices-can-I-use-to-stream-Gaia-