Cons:
Flight was less than half full, but we were not allowed to spread out.

FLL

BWI

Good 6.0

Pros:
Extra legroom is worth paying for.

Cons:
They need to organize the lines for boarding better and the fact that they have constant delays in schedule makes the airline look bad and undesirable.

PIT

FLL

Good 6.0

Pros:
Price of ticket

Cons:
Late departure

LAS

CMH

Mediocre 2.0

Cons:
Awful!!!!

LAX

OAK

Mediocre 2.0

Pros:
My flight was cancelled, no alternative flights were offered. Had to rent a car drive to LA only to miss my daughter’s flight down to Mexico from LA. Horrible experience, I will never use SPIRIT AIRLINES AGAIN!

Cons:
Could have been in time waited seated in the plane for more than an hour due to technical problems , airline could have provided free refreshments at least as a consolation

MCI

EWR

Okay 4.0

Pros:
Airport customer support was okay.

Cons:
Phone customer support was awful. My 1st flight was delayed so I was going to miss my connection. I needed to work with United to get re-routed. They were useless in finding flights, starting looking at flights starting in other states, took forever. I ended up getting help once I got to the airport

DEN

SJD

Mediocre 3.0

Cons:
Pilot didn’t show up, we waited 2.5 hours for him.

IAH

MTY

Okay 4.0

Pros:
Crew on flight was very nice. Plane has a lot of space for legs and comfortable seats. We got vouchers and a toothbrush with tooth paste (AT LEAST THAT) for our forced overnight stay.

Cons:
Horrible experience. Plane had an engine issue and ended up being delayed for so many HOURS that we had to sleep in Houston. The organization was a big mess - so poor that we reached the hotel only at 130am while we had to wake up at 4ish am to be at the airport again by 5am.

SMF

LAX

Mediocre 2.0

Cons:
Crew attitude was poor. LA station crew was snarky and arrogant. Don’t know what it is, maybe it’s the people they have to deal with, but last three trips out of LA have been miserable.

Cons:
First time flying this airline, it was great! Will definitely fly with them again.

MSP

PHX

Good 6.6

Cons:
Flight was delayed and we sat on the plane for an hour before take off

MSP

LIR

Excellent 9.0

Pros:
Comfortable

Cons:
Better food options. Free drinks were great though

RSW

MSP

Excellent 8.3

Pros:
Great price For the flight

Cons:
You need to have a kiosk so I could’ve gotten a boarding pass without standing in line for half an hour, I had no bag to check and no need to take up your staffs time but you need a kiosk in the Fort Myers airport for people like me

Pros:
Crew informed us about the time delays and why we had to unload the plane .

Cons:
Boston closed their airport due to high winds.

SJU

JFK

Okay 4.3

Pros:
the crew was absolutely wonderful

Cons:
no outlets! the screens for in flight entertainment were broken for our seats. we moved seats and the remotes for those seats were broken. flight was insanely turbulent. flight attendants had to break up a fight between a crazy woman who was banging on the guy’s seat in front of her.

BOS

BUR

Mediocre 3.6

Pros:
Crew rallied through a tough flight — nonstop howling suffering child, cleaning up another one’s air sickness from pretty much and entire row.

Cons:
Arrived 5 hours late due to equipment failure/change of aircraft. Atop that a fuel stop was added due to headwinds.
JetBlue needs to do something about the entertainment system. Limited selection — watched THE most depressing movie (if the choices of movies is limited to 3 be upbeat) tiny screen

SYR

JFK

Good 7.0

Cons:
You need to teach those who make announcements how to properly speak and annunciate. They are terrible. They speak so fast that it is very very very difficult to understand.

Pros:
Crew was super friendly, considerate & helpful, esp the woman working my area.
Options on entertainment were great & worked well

Cons:
Dinner was horrible. Crowded

IAH

SJO

Excellent 10.0

Pros:
Clean, comfortable and on time.

Cons:
Nothing

DFW

EWR

Okay 5.0

Pros:
Not a whole lot.

Cons:
Everything. The flight was delayed by 4 hours. There was no food in first class. The luggage was put on an earlier flight ans delivered to a different gate. The person handling luggage in Gate A was rude. We had to go to the other gate at 1am to pickup our luggage.

LAX

SFO

Excellent 9.0

Pros:
The crew was nice despite challenging travel conditions

Cons:
The flight was delayed 6 hours due to adverse weather conditions in SF and then LA. It was frustrating and tiring but the crew handled it well despite the adverse conditions and disgruntled passengers

OGG

SFO

Mediocre 3.6

Cons:
Not having an eight hour delay due to poor scheduling of the airline.

Pros:
Sat in the Key West airport for five hours because of delays. Somehow the other airlines managed to get their people on and off the island. Although they say they can’t land in a 25 mph crosswind we were watching the weather. It mostly stayed below 20 mph for hours before departure

SAV

ATL

Excellent 10.0

Pros:
The crew really took care of us. You could tell they care.

Cons:
I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great.

ATL

MKE

Good 6.5

Pros:
The A/C worked, that's about all

Cons:
Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable.

Cons:
Left MPS 45 minutes late. 15 minutes elapsed before ONE piece of luggage was delivered to baggage carousel, and then it was 2 carousels away from the one assigned.

PHX

PDX

Excellent 9.6

Pros:
Nice staff and plane. Loved the USB outlets for every seat.

Cons:
Boarding time was slightly late

SFO

MSP

Excellent 9.0

Pros:
We boarded and took off on time. The staff was friendly.

MSP

LAX

Good 7.2

Pros:
The flight was on time.

Cons:
The entertainment was useless. Just the page with a list of movies took forever to load and once started a movie, after many tires, it was buffering every 5 seconds for up to a minute each time. I tried 3 different devices (phone, tablet, laptop) none worked. My son said he had the same experience.

Cons:
The ticketing was an issue and kind of stressful because seats were not allocated at the time of check-in.

PDX

TUS

Okay 5.0

Pros:
Price, itinerary, time of day.

Cons:
The gate at PDX was at least a block away from the airplane, and the customers had to walk outside to the plane in drizzling cold weather. The elderly passengers had a hard time getting to the plane under those conditions! At least at Tucson there were covered mobile concorses.

PDX

BOS

Okay 4.6

Pros:
I liked the tablets

Cons:
I did not like the checked bag fee

PDX

BOS

Excellent 10.0

Pros:
I'm used to most North American carriers treating me poorly. Seating zones increase the stress in everyone and are dehumanizing. Alaska seats primarily by seat number, which makes boarding more efficient and equitable. All of the staff are friendly and it was a great experience in general.

Pros:
Staff was helpful throughout the flight. I like being kept updated on arrival time etc.

JFK

PHX

Good 7.0

Pros:
Comfy seats with ample room.

Cons:
6 hour flight with only one cookie and two drink snack offer.

PHX

SBA

Excellent 9.2

Pros:
Overall a very good flight

MIA

YUL

Good 6.4

Pros:
Easy boarding, flight on time, friendly creew

Cons:
old plane with seat not confortable for a 3h flight

MIA

ATL

Mediocre 2.0

Pros:
Not one thing. AA promised us a hotel. No we did not get that. And because I changed my flight on the phone (cause stuck in airport) said we we were supposed to stay there. We were not Compensated with a food voucher. I was supposed leave St Lucia though Miami and I am disappointed

Pros:
Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take.

We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.

We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.

Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.

If you have more questions or if you have a bad price to report to us,please send us an
email
and someone from our team will get back to you promptly.