We’re Here For You through COVID-19.

Our Human Resources Department is available to support your questions related to the global pandemic. Please connect with our team at HR@tpistaffing.com. Please stay safe and follow all suggested safety guidelines.

Click poster for Department of Labor full sized image.

Recommendations Will Ease Backlog of Texans Unable to Access Unemployment System

Over half a million Texans have filed unemployment claims in the last 18 days as a result of COVID-19. The Texas Workforce Commission (TWC) will soon outpace the total number of claims received in all of 2019. This unprecedented increase has led to long wait times, overwhelmed call centers and technical issues with the Unemployment Benefit Services portal. TWC staff is working around the clock to expand the capacity to take claims but needs your support. TWC recommends that Texans stagger their calls and access to the online portal based on applicant’s area codes.

“The outbreak of COVID-19 has reminded each of us the importance of acting with others in mind,” said TWC Executive Director Ed Serna. “Just as with the virus, we can treat this problem far more effectively if we work together and space out the demand rather than having everyone call at the same time. I know there are Texans worried about being out of work and missing their paychecks. We keep working until every Texan that needs help gets help. We are asking for you to join the effort.”

TWC asks that Texans use their area code to find their proposed call and access times listed below. See below chart for recommended call and access times:

Recommended Call and Access Times

Area Code of Applicant

Suggested Call Time

Area Codes Beginning with 9

Mon-Wed-Fri 8:00 a.m.-Noon

Area Codes Beginning with 3, 4, 5,6

Mon-Wed-Fri 1:00 p.m. – 5:00 p.m.

Area codes Beginning with 7, 8

Tues -Thurs-Sat 8:00 a.m. – Noon

Area codes Beginning with 2

Tues-Thurs-Sat 1:00 p.m. -5:00 p.m.

Texans will not be penalized for a delay due to call or user volume. Claims for individuals affected by COVID-19 are eligible to be backdated. Staggering claims will provide help to reduce frustrations for many Texans and provide better access to needed services.

As we continue to recruit talent and fill jobs daily, we here at TPI Staffing are adapting our recruiting and hiring processes, and adjusting how we effectively communicate with our candidates and employers during the coronavirus pandemic.

As candidates and employers continue to navigate the ever-changing environment around the coronavirus pandemic, the settings for interviewers and interviewees have moved to a virtual interviewing process for convenience and safe social distancing practices. Here are some tips that will help you prepare and set yourself up for a successful virtual job interview.

While the majority of us are working from home at this time, the TPI Staffing team is here for you. We are still hiring and our Recruiters continue to interview and match great talent with great client opportunities- virtually. For those struggling to hire, below are ways a staffing firm could help organizations in need.