Information

Conditions of Use

Before all purchase, the customer
recognizes have read and understood these sales conditions in full and the
credit accepted.
If the customer fails to read these
conditions, it to be liable for full.
It is also his responsibility to contact us
if he has any questions on the conditions of sales.

CollierUniversel.com site is a commercial company in Quebec working on internet.
Partial or total reproduction of images or
texts of this site is prohibited without the permission of the owner.
In such cases of non-observance of this
rule a message will be sent to the site webmaster or hosting the site so that
the image or text that are our property to be removed.

CollierUniversel.com Page provides you with the quantity of available products.
However, there are times that we are out of
products either by the great demand of the product, the scarcity of the product
or by discontinuity.
It may also be some products require a build time.
This is the case including all gold and Platinum jewellery which made one by one according to the customer's order.
These commands require a period of 15 to 20 days of production.
We will do our best to make products out of stock available to you
as soon as possible.
Unavailable products will be marked for three (3)
asterisks.

For large orders, it may be that we ship
your order in more than one Packet.

CollierUniversel.com. reserves the
right to refuse shipment order if the customer has an unpaid previous balance
or for any other reasons which will be explained to the email address will be
provides its registration.

The customer is responsible for the information it
has supplied when his/her order. Error or false information in his contact
information, CollierUniversel.com is not liable for the products delivered or
lost due to the error or omission of the customer therefore no replacement or
reimbursement may not take place.

Packages are usually shipped by Poste Canada.
If another mail service is used, customer will be informed before his
parcel shipping.

We ship your order only when payment is received.

CollierUniversel.com reserves the maximum period of thirty (30) days to ship the package.
Delay related to the production of a
product, the customer will receive a notice before sending and will have the
choice whether to refuse this article to his command.

CollierUniversel.com is
deemed executed its main deliver the good or service which is the subject of
the contract of sale when it attempted to run within thirty (30) days following
the date of the official or the later date agreed in writing with the consumer
order obligation or, yet, to date in a notice to the client within a reasonable
time and that he was prevented from virtue of actions or negligence of the
customer (does not respond to the emails we have sent, fails to provide the
information requested etc.) Email address supplied when registering must be
available anytime so that we can contact you easily and quickly, please also
indicate our CollierUniversel.com domain as a trusted sender name in order to
avoid that our messages, if it is necessary, can be found in your junk mail.

Times may vary depending on various factors: mode of payment, war, strikes,
terrorist attack, political conflict, riot clearance or other delays that are
outside of our control.

The customer is responsible for charges of duty, taxes
or any other fees related to the shipment of its parcel. The law provides that
we advise you of this possibility of additional costs however, is not the
responsibility of CollierUniversel.com charge or inform you of the exact amount
of these charges because they do not object in the contract of sale any we post
or reimburse these fees, please visit the links below or contact your customs
service to restrictions to import, and costs incurred in your region, country
or Department before placing your order to avoid unpleasant surprises:

Small packet by air mail internationall
Order sent by small packets airmail outside Canada has an
approximate delivery time from 7 to 12 business days. (For certain countries)
may take up 30 to 45 days for delivery this deadline is not guaranteed by
CollierUniversel.com and is entirely governed by delivery standards and
conditions for Canada Post. Therefore, CollierUniversel.com does is not responsible
for delays. Please also take note that the service small packet airmail has no
tracking number.

IMPORTANT : This time excluded all
manufacturing deadlines that may be applicable.

CLAIMS FOR LOST OR DAMAGED PACKAGE::

It takes 45 days working (Monday to Friday)
after the date of dispatch to contact us for a survey of Canada Post. Following
the conclusions of the investigation, We will ship back ordered items. On
request we can send a duplicate scanned via email receipt of shipment.

Articles forbidden (IMPORTANT)

Some countries prohibit the importation of
certain articles. We can still however, dispatch the customer from the
obligation to inquire BEFORE ordering to see if items ordered are not the
subject banned in his country.
Any parcels containing articles prohibited by
the country of the customer who lose or who enter the customs of the country of
the customer will be refunded or exchanged!

The delivery time may vary between 3 to 7
days depending on the address ship in Canada. This deadline is not guaranteed
by the CollierUniversel.com and is entirely governed by delivery standards and
conditions for Canada Post. Therefore, CollierUniversel.com does is not
responsible for delays.

CLAIM:

If you do not receive your package within
the period prescribed by Canada Post, please contact us to initiate an
investigation.

Important: This time excluded all manufacturing deadlines that
may be applicable. For more information about delivery or for all other
standards information post Canada, please visit the Canada Postal Guide
Canada Postal Guide

Persons who are of their order by other means offered by the CollierUniversel.com store that is otherwise only from
their credit card payment is made as a strictly voluntary share action and in
no case this Act may be considered or construed as method of payment required
or offered by the store CollierUniversel even if we agree to make the sale.

Outside Canada:

Visa - MasterCard and American Express credit cards are accepted directly on WebSite or by phone

Only the items that have a manufacturing defect or damaged during shipping will be redeemable by the same nine items.

Save as otherwise provided by law, no goods will be refunded.
Only CollierUniversel.com may order a refund in the event of force majeure.
Once performed obligations CollierUniversel.com store is not required by law to pay
a client who refuses to comply with the conditions of sale.
CollierUniversel.com. little therefore require the customer to comply with the
contract of sale.
Any shipping or return costs will be reimbursed.

On receipt of the parcel, the sales contract is declared closed and is therefore
non-revocable.

As soon as his home delivery, customer becomes the owner of his
parcel. Customer may return his goods or who refuses the package hoping to be
reimbursed, will see its parcels returned to the field and will pay the costs
incurred to retrieve his parcel.
CollierUniversel.com is held not responsible if the parcel made seize for postage unpaid.
Whatever the reason, no submission against refund will be accepted by CollierUniversel.com.

We do are not responsible for any way
errors or differences in Size which could arise because there may be
differences between the cores from two different companies. Article, such as
rings, magnitude error it will replace the same item in good Size.
Additional charges may be applicable for a shrink or larger.
We recommend you have your accurate
measurement in millimeter (circumference or diameter) and give us this
information before any purchase so that we draw to give you the right measure
to choose.

Images on the site are for informational purposes only.
The difference between the actual product
and image shown on the site does not constitute a defect of manufacture.
This is not a valid reason to be eligible
for an Exchange.

LEGAL INFORMATION
All information marked with an asterisk
(* required information)
are mandatory and required to process commands in due
form.
The lack of important information will cause the cancellation of the
order.

Depending on the rights of access to information, the client can, if he
so requests of our service, review information regarding, edit them, or delete.
Proof of identity will be then asked to ensure the security of your personal
information.

In no case the CollierUniversel.com Boutique will disclose its
customers either party or completely to companies or other personal
information. We don't send never mail requesting to write your personal details
and confirm.