SaaS Intelligence

Analytics for SaaS

Measure Subscriptions and Key App Usage

SaaS companies live and die by their subscription metrics. Woopra delivers SaaS analytics that enable you to track subscription updates and automatically generate analytics reports on your total subscription changes.

Measure the actions that users commit within your application to understand user engagement and product adoption. For example, a SaaS company that provides online meeting services could track and measure how many meetings are scheduled over a given period of time.

Understand User Retention and Churn

If SaaS companies live and die by their subscription metrics, consider customer retention the lifeblood of every SaaS company. Retention Reports can show at-risk customers before they cancel or downgrade their subscriptions so that you can get ahead of customer churn.

Set up a Retention Report

Measure how long users commit the actions you're monitoring. For example, the online meeting company’s report could show how long customers continue to schedule meetings after they sign-up.

Smarter Customer Success and Sales

If a customer stops using your product, eventually they stop paying you. Customer success teams need to monitor the entire customer journey and understand what a user has done, which emails the user has received, and all other relevant events.

Alice Rogers

Prodigy, Inc.

Profile Info

Name

Alice Rogers

Company

Prodigy, Inc.

Email

alice@prodigy.com

Role

Marketing

Budget

$10,000

Gender

Female

Trial

Yes

Signup

05/04/2014

Today

Received email 5 friends like your photo

Just now

Added photo captioned "Stunning sunset"

2 min ago

Read a blog post "Top 10 photos this week"

1 hour ago

Logged in as Alice

6 hours ago

Yesterday

Read a blog post "Three tips for a better photo"

29 hours ago

Submitted a ticket "can you please help"

32 hours ago

Received email

33 hours ago

Submitted a ticket

40 hours ago

Sync your CRM with Woopra

Sync your CRM with Woopra, providing both applications with up-to-date and consistent data. For example, when a new user signs up from a large company, their information can be automatically pushed to Salesforce and a new lead created.