Supporting Information

When faced with the possibility of costly auto repair work, most consumers want to get the best deal for their money. It is equally important to know that the repair service is dependable. In Chicago, consumers have certain rights when it comes to working with an auto repair shop outlined in the Chicago Municipal Code. Chapter 4-228.

The Mayor’s Office for People with Disabilities provides information to print and broadcast reporters, students, disability organizations and the general public about terminology and portrayal issues concerning people with disabilities.

The City of Chicago Department of Business Affairs & Consumer Protection (BACP) cautions consumers about home repair con artists and other types of scammers who prey on residents who have suffered water damage to their homes or properties as a result of severe weather.

On May 13, 2009, the Chicago City Council enacted the BPA-Free Kids Ordinance. The ordinance restricts the sale of any container designed to be filled with food or liquid to be used for a child under the age of three that contains Bisphenol A. The ordinance goes into effect on January 31, 2010.

Small, coin-sized batteries can be found in products in nearly every home in America.Young children and senior adults are unintentionally swallowing the button batteries and in some cases, the consequences are immediate and devastating.

Bed bugs can be found almost anywhere, from apartment buildings to four star hotel rooms. Recently, they have become more problematic. Possible reasons include modern bed bugs’ resistance to pesticides, increased travel, global warming, and lack of public awareness.

The Department of Business Affairs & Consumer Protection/Local Liquor Control Commission assists local community members and licensees in resolving these problems together by facilitating community meetings.

The City of Chicago Department of Business Affairs & Consumer Protection (BACP) provides consumers with information about recalled merchandise and ensures that recalled products are removed from store shelves.

The Commission on Human Relations receives, investigates, and rules on discrimination complaints filed under the Chicago Human Rights Ordinance and Chicago Fair Housing Ordinance. For more information about the kinds of discrimination these ordinances prohibit and what remedies are available, please see Discrimination Cases as well as the applicable Ordinances and Regulations.

Appointed Officials (persons who are appointed to or serve on City Boards and Commissions) are subject to the provisions of the City's Governmental Ethics and Campaign Financing Ordinances. Click Here for a summary of how these provisions affect appointed officials.

The City of Chicago Department of Planning and Development promotes a vibrant economy by encouraging job creation and development of new businesses. The department focuses on business attraction, retention, and expansion of businesses in all sectors, utilizing Local Industrial Retention Initiatives (LIRI) Councils, department staff and often by partnering with community organizations such as World Business Chicago. One of the department’s most popular programs is Made in Chicago.

The consumer protection campaign is geared towards equipping the riding public with the important information they need when riding in one of the city’s licensed taxicab, pedicab, livery, rideshare, or horse-drawn carriage vehicles.

Service animals are animals that are individually trained to perform tasks for people with disabilities such as guiding people who are blind, alerting people who are deaf, pulling wheelchairs, alerting and protecting a person who is having a seizure, or performing other tasks.

Service animals are animals that are individually trained to perform tasks for people with disabilities such as guiding people who are blind, alerting people who are deaf, pulling wheelchairs, alerting and protecting a person who is having a seizure, or performing other tasks.