Culture

Our workplace culture is unique.

We’ve built it from the ground up, and it’s integral to our success.

Our Chief Tenets

At the BounceBack Artist, we believe in six core values:

Integrity and Excellence

We are honest and only promise what we can truly deliver. We are reliable and do what we say we’re going to do, when we say we’re going to do it, or faster and better than we promised. We plan our time so that we can deliver on our promises, but never sacrifice quality for speed. We always give our best and stand behind our work. Excellence also means that we’re always looking for ways to do things better. As a team member, you take ownership of challenges and seek to solve problems.

Equality

We work hard to ensure that our services meet ADA/Section 508 compliance and that our services are accessible and relevant to all clients. We actively promote equality of opportunity through our recruitment, employment, and promotion practices and procedures and are continuously educating ourselves and our team about the importance of and value in diversity. We do not and will not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

We believe in a kind and respectful workplace. Rather than providing constructive criticism publicly, we do so sensitively, privately, and respectfully…and we’re humbly open to receiving such feedback without defensiveness. Every team member is willing to pitch in and help whenever a teammate needs it, and does so in a nonjudgmental way. We’re also willing to ask each other for help when we’re overwhelmed or struggling. We do not and will not tolerate any form of workplace bullying.

Health

We encourage our team members to take care of their physical and mental health. We support walking meetings (our CEO’s favorite rule is, “You meet, you move”), and recommend meditation and gratitude practice (any member can call for a group meditation at any time, though participation is optional). When you’re good to your brain, you’re good to your body, and vice versa. We want our team members to be at their very best!

Balance

Yes, we know that balance at all times is virtually impossible. In general, when your family needs you, be there. When you need time off, take it. However, we’re still a business, so we do expect you to be responsible with notifying your team and making sure your job responsibilities are met.

Self-Actualization

We encourage you to realize the potential that you were meant to inhabit. We want our team members to read books, study new things, and even use the BounceBack Artist tools that we offer to our clients. Be a work in progress, learn from your mistakes, and look for ways that you can grow. The more you grow, the more you build value – to you, to our team, to our clients, and to your family!

We also believe in being intrapreneurial, proactive, enterprising, and intentional.