Some ONE Quartz Surface colors and finishes (honed, matte, etc.) are more sensitive to grease or fingerprints and may require extra care during routine cleaning.

Quartz is one of the hardest materials in nature and it will not easily scratch or chip. The use of a cutting board is recommended.

To maintain the natural beauty of ONE Quartz Surfaces, do not place hot skillets or roasting pans directly onto the surface but use a trivet instead.

For routine cleaning, use a damp cloth or paper towel and, if necessary, a small amount of mild soap. Once clean, rinse and dry surface thoroughly.

For stubborn or dried spills, use a nonabrasive cleaning pad such as a white 3M Scotch-Brite® scrub pad combined with a small amount of mild soap or specialized stone cleaner.

ONE Quartz Surfaces floors in high traffic areas should be cleaned daily with a clean, dry dust mop or soft bristle broom. ONE Quartz Surfaces floors in low traffic areas can be cleaned less frequently using the same method. Spills should be spot treated with the use of a damp mop or cloth towel and, if necessary, a small amount of mild soap or specialized stone cleaner.

A floor machine such as a slow speed buffer or walk behind scrubber can be used for larger commercial environments. Be sure to rinse thoroughly to remove any haze residue that may diminish the shine and beauty of the floor.

For heavily soiled floors, as with any floor, clean up spills as soon as possible.

Avoid exposing ONE Quartz Surfaces to chemicals and solvents, especially paint removers or furniture strippers containing trichlorethane or methylene chloride. Keep nail polish remover, bleach or cleansers that contain bleach, bluing, permanent markers or inks. While casual exposure to alkaline materials will not damage ONE Quartz Surfaces, highly alkaline (high-pH) cleansers are not recommended when cleaning ONE Quartz Surfaces. If any of the substances listed above come into contact with ONE Quartz Surfaces, rinse the exposed surface immediately and thoroughly with plenty of clean water.

Dal-Tile Corporation warrants that One Quartz will be free
from defect for a period of fifteen years after the date of purchase.Defect is defined as a shortfall in the
product to perform to Dal-Tile specifications as disclosed in product literature,
within industry allowable tolerances as set forth in standard, national
industry protocols.Dal-Tile provides
detailed information in its product literature regarding appropriate
applications for this product. Failure to comply with recommended applications
voids this warranty.THIS FIFTEEN-YEAR EXPRESS LIMITED WARRANTY
IS THE SOLE WARRANTY EXTENDED AND REPLACES ANY STATUTORY WARRANTIES TO THE
MAXIMUM EXTENT ALLOWABLE BY LAW.

IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE

Dal-Tile provides detailed information
in its product literature regarding appropriate applications for this product.
Failure to comply with recommended applications voids this warranty.There are no warranties extended beyond the
description on the face hereof.

IMPLIED WARRANTIES LIMITED IN DURATION AND SCOPE

The Federal Magnuson-Moss Warranty Act
limits disclaimers of implied warranties involving consumer products. To the
maximum extent allowable by federal and state law, this warranty supplements or
supersedes federal and state consumer goods warranty protections. There are no
warranties extended beyond the description on the face hereof.

ADDITIONAL EXCLUSIONS

All warranty claims must be reported
immediately.Failure to report any
warranty claim within 30 days of defect discovery will void this warranty.All products must be inspected prior to
installation. Installation of products with visual defects or nonconformities apparent
prior to installation voids this warranty.

Customer misuse including negligence,
physical, or chemical abuse is not covered by this warranty.Installation defects are not covered by this
warranty.

Dal-Tile does not recommend its
products for use on ceilings or roofs, unless specifically disclosed as being
suitable for ceilings or roofs in product literature. Local building codes may
dictate minimum performance specifications. Dal-Tile does not warrant product
installations that violate building codes.

Photographic color images may not be an
exact product match. Product samples are representative only and may not be an
exact match to supplied materials due to variations in batch manufacturing or
naturally occurring stone.Supplied
materials may have slight differences in color, shade, and/or surface
appearance.

REMEDY LIMITATION & DISCLAIMER

If a defect in materials or workmanship
is discovered within the limited warranty period, Dal-Tile will either refund
the price of the product or provide a replacement product after a reasonable
number of attempts to remedy product defects. Buyer's remedy is limited to
replacement or repair of the defective product. No consequential (including,
but not limited to, lost profits) or incidental damages are recoverable.
Dal-Tile disclaims all express warranties not contained in this limited express
warranty.

No person has authority to make
representations other than those in this writing.Any representations made in connection with
the sale of this product that differs from the terms of this warranty are not
valid and should be brought to the attention of Dal-Tile immediately
(1-800-933-TILE).

LEGAL NOTICE: WARNING -- Tile and
installation products contain chemicals known to the state of California to
cause cancer, birth defects, reproductive harm, respiratory harm or other
health problems. For more product-specific information on chemical content,
obtain an MSDS at Daltile.com or contact Daltile at 800.933.TILE.

TO MAKE A CLAIM:

1. The original purchaser must notify a
Dal-Tile Sales Service Center or an authorized representative in writing within
30 days of the discovery of any defect.

2. After notification, Dal-Tile or an
authorized representative will inspect and/or test the product for defect and
complete a Product Claim Action form. No claim will be honored without product
inspection by Dal-Tile or an authorized representative.

3. Upon determination that the product
defect claim is valid, Dal-Tile will notify the purchaser in writing. Dal-Tile
reserves the right to repair,replace or refund the
originally-purchased product, at its sole discretion.

IMAGINE WHAT'S POSSIBLE™

It’s not just stone. It’s how we make a space our own, giving
form to imagination and reflecting who we are. It’s that extraordinary touch
that creates a long-lasting kitchen backsplash, a luxurious bath, a simple
office, or breath-taking grand hotel lobby. With our extensive selection of
quality products, unsurpassed service and trusted attention to every detail,
only Daltile provides the confidence to design, build and enjoy the spaces in
which we live, work and play, inviting customers to experience the extraordinary
every day.