Encore Limousine And Sedan

Details

Located in Madison, WI
Year business started: 2002
5 vehicles total.
Member since 03/08/2011.

Affiliations

National Limousine Association

Better Business Bureau

Reviews

12/22/2015
Customer : H. Strunc

05/12/2015
Customer : J. Brooks

"Greetings,
I am writing you today to express my sincere gratitude with your service on Mothers' Day, 2015.
To begin with, our driver, Curtis was prompt - arriving at the scheduled pick-up time. He then courtesly opened the doors and allowed time for our young children to be seated in the limousine. The vehicle was clean, neat and even smelled great!
Curtis was a skilled driver, carrying us directly to our destination. On the way home, my four year old son sat directly behind the partition and repeatedly asked question after question to Curtis. Curtis was very cool with this!
Again, thanks for the awesome service."

04/12/2015
Customer : K. Weber

"Mark was our driver. He was on time. He looked very professional and acted very professional. He took time to show us all the items in the limo that we wanted to use. We felt very safe during the ride down to Milwaukee and back home. Mark made sure he could contact me and that I could contact him if I needed to. After the concert Mark was right where he said he would be. Mark took all the stress out of driving down to Milwaukee and back."

04/07/2015
Customer : A. Sehgal

"Recently, a few lucky students won a limousine ride with our principal. I was asked to make the transportation arrangements with another local company, who was willing to provide discounted services. However, after contacting the other company, I was turned off by their customer service and overwhelmed with contractual requirements. In a bind, I contacted Mark at Encore Limousine. Mark was courteous, generous and had a very straight-forward booking process. After booking with Encore, I was confident that our group was going to have a ride of a lifetime. I was right! Even though the limo was filled with youngsters, Encore did not lower the standards! The whole group was more than impressed with the limo, the driver and the wonderful assortment of cold beverages! A fabulous time was had by all.
Just as I was getting ready to send a note to Encore, thanking them for their wonderful service, I received an email from Mark saying, " I wanted to thank you for the opportunity to allow us to help out with your special event and to make the day special for your principal and the boys. It was great to see the excitement.”
"

Limo Service Response:
"Thank you for your comments. We were glad to be of service to make your event special and memorable."

03/06/2015
Customer : J. Harbeck

"Our driver Mark was really fine. He was friendly and seemed engaged and fun to be with. I would re4commend him to anyone!"

12/26/2013
Customer : K. Kramm

"I had a late in the day request 2 days before Chrsitmas when my duaghter's car broke down in rural MIchigan as she travelled home to KC. I called Encore and the attitude from the beginning of the call was "just let me know how I can help". I had to bother them several times as we struggled to determine whether they should take her to Madison, Chicago, or Milwaukee (because the weather was TERRIBLE and the airports were jammed). Encore picked her up quickly and just "made it happen". She was safe and we got to have her home for Christmas!"

Limo Service Response:
"It was a pleasure to be of service to help in getting your daughter home for Christmas."

11/25/2013
Customer : J. Ott

"We rented Encore Limo for my daughter's Sweet 16 party. The group had a great time riding in style. My daughter kept it a surprise from her friends so the long black limo pulling into each driveway was quite a surprise. Our driver was knowledgeable about the area and was able to pick each of the girls up at their homes without missing a turn. He was on time and got the girls to their dinner on time for the reservations. The parents were all surprised and got plenty of photos. It left a lasting memory for my daughter, her friends and for us. Thank you for the wonderful service!!!"

Limo Service Response:
"Thanks Jim for the review. By providing us with all the addresses for each of the pickups and outlining the order made it easy to plan the route. The girls were a great group and really enjoyed the limousine."

10/18/2013
Customer : R. Pasillas

"Best Limo Service Ever!!!!! Driver Was Verry Professional And Had Some Great Laughs Along With My Party People!!!!! Will Definatly Recommend To Everyone And Anyone!!!!!!!"

Limo Service Response:
"Thanks for the review Ricky. It was a fun night for all."

06/20/2013
Customer : E. Cortez

"Great attention to customer service and overall an outstanding service thanks."

Limo Service Response:
"Thank you for your review. Our goal is to ensure an outstanding experience and service."

05/08/2013
Customer : N. Fenzau

"Great personalized attention and professionalism. Was on time, limo was very clean and comfortable and exactly what we had requested. Best Limo Service in the Greater Madison Area!"

Limo Service Response:
"Thank you for the great comments. Our goal is to meet or exceed your expectations."

11/05/2012
Customer : R. Gutierrez

"Encore Limo makes my life just a little bit better during my committee meetings. They get my people where they need to be on time...and with class. May compliments from my visitors. Thank you!!!"

Limo Service Response:
"We are glad to be of service. It is great to hear that your guests while here in the Madison area enjoyed the service."

10/30/2012
Customer : W. Olsen III

"Very accommodating company to work with. Would recommend them to anyone that is requiring service in the Madison area."

Limo Service Response:
"Thank you for the comments. It was a pleasure to be of service while your stay here in Madison, WI. "

09/23/2012
Customer : m. skartvedt

"Ride to O'Hare was awesome. We were so lucky to have the driver pick us up for our late night return and deliver us right to our door.....so much easier than driving home when tired and jet-lagged. "

Limo Service Response:
"Glad to be of service. It was Greg's pleasure to meet everyone and get everyone home safely, especially after your groups long traveling day."

09/22/2012
Customer : R. Searer

"Encore is incredibly reliable with courteous and knowledgeable drivers. Encore has been my "go to" limo service for many years now and I literally have never been disappointed."

Limo Service Response:
"As always, glad to be of service over the years. It has been our pleasure to provide reliable and professional transportation."

09/14/2012
Customer : B. Garreau

"Excellent experience with Encore and Greg. Second time we used their service and will continue and highly recommend. Perfect from start to finish."

Limo Service Response:
"Thank you for your comments, it is very much appreciated. Looking for a great football season and serving you again in the future."

08/29/2012
Customer : B. Michels

"Encore really did a great job. The driver was very professional and got us to where we wanted to go in style. "

Limo Service Response:
"Thank you and congratulations on your new life together!"

08/19/2012
Customer : R. Martinez

"Amazing limo service! We live in Madison WI and needed a ride to the airport in Milwaukee. We used Encore for our honeymoon flight to Mexico and even though we had to leave at 4:00am, the limo was so upscale that it made our drive to the airport just as memorable as the honeymoon. On the return flight home our driver, Mark, met us early at the baggage claim, helped us carry all our luggage through the airport. There was no waiting of any kind and the limo was so comfortable me and new wife fell asleep soundly all the way home. Very high level of professionalism and customer service. You can even pay for your limo on site using Encore's credit card smartphone payment option. We are for sure using this service every time we have to fly out of town. Highly recommended!"

Limo Service Response:
"Thank you for the your comments. We try to make your travel convenient, comfortable, and hassle free. Exceeding your expectations is our goal."

07/25/2012
Customer : P. M

"Used Encore for my buddy's bachelor party in the Dells. We rented the SUV stretch limo for 9 guys for 7.5 hours on a sturday night and had a blast! Mark was great! Arrived right on time at our cabin, in exactly the vehicle I was expecting, and took us everywhere we wanted to go, and showed us a great time! Great competetive pricing and would highly recommend them for any large group looking to not have to designate a driver for a night on the town in the Dells. The SUV limo was super comfortable for 9 guys and very clean on arrival. Plenty of space for coolers and drinks without feeling cramped at all.
The only recommendation I have for improvement would be to keep an auxillary input cable in the limo so folks can use their cell phones/MP3 players to play music. "

Limo Service Response:
"Thanks Pat, great evening we are glad everyone had a fun and safe evening. Thank you for the suggestion, we have installed a input cable to hook up a MP/3, iPod player."

07/14/2012
Customer : P. Ramczyk

"Mark ,of Encore Limousine & Sedan, was AWESOME! He was flexible with last minute time changes, courteous & professional. The Limo was clean, comfortable & cool (considering the fact that the outside temp. was in the high 90s). Not only did Mark provide a Limo for the Bridal Party, but we secured his service to provide transportation for Wedding Guests back to the hotel from the Reception. All service provided was at a VERY REASONABLE cost!!!! "

Limo Service Response:
"It was my pleasure to be of service to make the day special. Being of service in the evening to safely transport your guests back to the hotel was greatly appreciated by everyone. Thanks again for your comments, Mark"

06/21/2012
Customer : S. Schmid

"I arranged car service for my boss and his colleague for a business trip in Madison, WI. It was my first time using Encore and Mark was very prompt in his response and had high attention to detail. Everything ran smoothly, the rate was very reasonable and I will use Encore in the future."

Limo Service Response:
"We were glad to be of service. "

06/01/2012
Customer : E. Benton Cooney

"The whole experience was awesome. The driver Mark was very attentive to our needs and did everything he could to make our experience great. Thank you so much for an awesome birthday!"

Limo Service Response:
"We are glad to hear you and your party had a great evening. That is what we strive for, is to "exceed you expectations" and provide you with a relaxed and memorable experience. Happy Birthday!"

05/31/2012
Customer : b. schenk

"Mark was great. The limo was great. He was on time, and on the spot. Very well organzed and friendly. Will recomend to anyone and everyone.
Thanks Mark."

Limo Service Response:
"Thank you for your comments. It was a fun trip with your group. That is our goal, is to exceed your expectations and provide a great experience."

05/18/2012
Customer : C. Riese

"Rented Encore's 18-passenger Ford Excursion for a prom group. The service and vehicle were excellent!"

Limo Service Response:
"Glad to be of service. They were a great Prom group."

05/16/2012
Customer : G. Lembcke

"Our group had a fantastic time. Greg picked us up exactly where we asked at the requested time. The limo had everything that we expected. Thank you for a wonderful night on the town."

Limo Service Response:
"You are very welcome. Thanks again for choosing Encore Limousine and Sedan, Inc."

05/09/2012
Customer : s. wipperfurth

"Driver was on time and very professional, pleasant to work with. It was a very positive experience."

Limo Service Response:
"Thank you for allowing us to serve you. It was our pleasure to provide you with excellent service to create a positive experience. That is our goal and priority to meet or exceed your expectations!"

04/16/2012
Customer : S. Sandler

"Encore Limousine was wonderful to work with. They called the day to confirm the time and place. They were at the arranged place early. Our driver was all smiles and a very good sport to hold a sign for me. He handled our scream pack of teenagers with such good grace and made them feel like rock stars. Thank you very much for giving all those girls such a good experience. "

Limo Service Response:
"Thank you for the comments it was quite fun. I'm sure as we were parked out front of the school, all the students coming there was quite the looks. I'm sure it has been the talk around school. Thanks also for the posts and pictures on our Facebook page."

04/09/2012
Customer : A. Herwig

"Thank you, Mark. It was a great evening. The grandkids were not told ahead of time that they would be riding in a limo, so they were so surprised. I'm sure they will be talking about the ride for some time. Everything was spot on - a good time was had by all. Thank you also for the additional amenities. I would recommend you and your service to anyone. "

Limo Service Response:
"It was a fun evening, I was glad to be part in making a special evening and memory. Mark"

01/23/2012
Customer : R. Searer

"Trip was problematic given flight cancellation and rescheduling. Nonetheless, driver was on time and trip was smooth. Communication no issue at all in terms of reschedule. Very good service as always."

Limo Service Response:
"Always a pleasure to be of service. Glad we were able to get you home to enjoy the rest of the weekend."

01/23/2012
Customer : R. Garreau

"Excellent service and trip. Greg did a great job, limo was well furnished and clean..."

Limo Service Response:
"Thank your for allowing us to be of service, even though the NFL Playoff outcome for the Packers was not successful. Next season Packers all the way!!"

01/04/2012
Customer : C. Hollaway

"I was very pleased with the service provided. The kids felt like celebrities and the smiles on there faces was pricless. The driver Mark was very professional and professionally dressed. He was on time for both pick ups and drop offs. The vehicle was clean and was exactly what we ordered. every thing went just as i planned and visioned it to be. Thanks and i will be using this service again in the future. Go Packers!"

Limo Service Response:
"It was our pleasure to make your trip a pleasant and memorable event for your family. "