About Bernadette Wilson

Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the
Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Autotask now provides IT solutions providers with guidance and insight into their sales processes. The Opportunity Assessment/Sales Process tool, part of Autotask’s business management solution, provides a structured approach to the sales process, visibility into the sales cycle, and intelligence to guide data-driven decisions.
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The transition to the as-a-Service business model is gaining momentum with IT solutions providers working in the retail vertical. The evolution of a break-fix businesses into one based on recurring revenue, however, requires overcoming challenges and looking for opportunities, some specific to this vertical market.
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Mary Brittain-White, CEO of Retriever Communications, a provider of mobile field service automation, discusses the demand for rep-centric mobile applications for sales teams and Retriever Communication’s app designed to meet this demand.
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Nicholas Doss, channel sales manager, explains the application’s the company’s BarTender software has for healthcare at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.
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Gina Wilde, national manager of the healthcare vertical for Datalogic, explains how healthcare VARs can offer products that differentiate them from the competition. Wilde spoke at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.
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Doug Free, VP of sales for Magtek, demonstrates how the company’s QwickPay solutions responds to the swipe of a fraudulent payment card at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.
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Kevin O’Donnell, director of channel sales, explains some of the applications Cognitive TPG has for healthcare at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.
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