Hello,I have a Dell Inspiron 15R SE, with Radeon 7770M 2GB Graphics Card and I need to notify AMD staff that there is a problem in your last software edition.

Yesterday I've notifed by Radeon Software installed in my Notebook that there is an upgrade for my Crimson software. I accepted the new software and they begin to install the 16.7.3, but before finish appears an error message saying that the software didn't installed. After reboot the Windows 10 logon Screen are blank and I've been forced to restore my system back to use and try the upgrade again, especially using the 16.8.2 version but the fail happened again.So, I've made the system restore once again and installed the 16.7.1. Now it works fine.

It's ok you suggest, but I don't agree. Since this software upgrade is for AMD Radeon 7000M too, I does not sense to defamemy hardware, especially when the software begin to update automatically so, I understand that the Crimson Version 16.7.3 must be fully compatible with my hardware.

Your laptop is equipped with switchable graphics. In order to update the AMD driver, the Intel graphics must be the current version. Go to this Intel link, and use the Intel Driver Update Utility to find the latest graphics driver for your laptop. Download and save it to your desktop.

Now delete the Intel drivers from your computer using 'uninstall a program' in the computer control panel. Uninstall the AMD drivers from your computer using the 'uninstall a program' in the computer control panel.

I have more discoveries about this issue.Today I've formated my notebook, and when the Windows became available to use I have downloaded the intel video driver, installed it and reboot; then after the logon I have the same procedure for Radeon Software Crimson Edtion version 16.7.3 and guess what, It worked successfully.But it's not ended on the way I wished After the video drivers installation, I procedure to download my programs and the Windows Update.I made the download of the Windows 10 update Anniversary Edition (Version 1607), it installed and reboot.Then, my radeon software stopped and don't work anymore, instead it shows an error window about a Dynamic Link Library error, pointing to a dll file inside the Radeon folder on Program Files. I tried to remove the software, but the Radeon program don't work even on uninstall, it stays installed like a tick.I run msconfig and select the initialization at minimal to remove the Radeon Software via safe mode, but my Windows don't initialized anymore after this.

Now I'm making another format and installation, and I will apply the older version of the Radeon once more.Since I've deleted all the content, I lost the error message and the screenshot showing the Dynamic Link Library error for your comment.

So, I'm conclude that the 16.7.3 have some problem with the Windows Update version 1607.