Can not get Amex to report on Eq.

Can not get Amex to report on Eq.

Last April, my Amex (AU) dropped off EQ. Called them to complain and was told Amex could fix the problem. Amex said they'd send an e-mail but didn't know why it had fell off. I've called Amex about 10 times since then and they claim to have sent three e-mails and a letter to EQ with no response. I even let the card post a balance, LOL!

Called Amex Credit Division (they're a lot of fun to chat with) today and was told they couldn't do any more and that I should call EQ. Called EQ and reached someone who was able to find the account in their records and that it could be reinserted if Amex called their Business Solutions Dept number. Contacted Amex again and was told they don't make phone calls.

Got annoyed and called EQ, again. New EQ person couldn't find the Amex on file and explained that credit reports change during the day, LOL! She also insisted that only Amex could have removed the account.

Anyone else ever have this issue with an Amex? I'd love the 4K limit and history since '94 added to my EQ report but the hassle is crazy.

Re: Can not get Amex to report on Eq.

drkaje wrote:

Last April, my Amex (AU) dropped off EQ. Called them to complain and was told Amex could fix the problem. Amex said they'd send an e-mail but didn't know why it had fell off. I've called Amex about 10 times since then and they claim to have sent three e-mails and a letter to EQ with no response. I even let the card post a balance, LOL!

Called Amex Credit Division (they're a lot of fun to chat with) today and was told they couldn't do any more and that I should call EQ. Called EQ and reached someone who was able to find the account in their records and that it could be reinserted if Amex called their Business Solutions Dept number. Contacted Amex again and was told they don't make phone calls.

Got annoyed and called EQ, again. New EQ person couldn't find the Amex on file and explained that credit reports change during the day, LOL! She also insisted that only Amex could have removed the account.

Anyone else ever have this issue with an Amex? I'd love the 4K limit and history since '94 added to my EQ report but the hassle is crazy.

Re: Can not get Amex to report on Eq.

+1 thats the route to go

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IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.