What do you like best?

I genuinely welcome the customer organization at Delivra. They are so open to most of my request and for each situation easy to reach. They are in like manner open to suggestions for upgrades and are incessantly updating their thing.. The deliverability rate and itemizing instruments are superior to anything what I have found on various stages.

What do you dislike?

Not having the option to content wrap while making an email can be an agony. The simplified manager is extraordinary, anyway I am continually endeavoring to deal with the length of my substance around the span of a picture. There are likewise a couple of issues with endeavoring to deal with our sections that can demonstrate to befuddle. In the event that there was a simpler method to see an all out image of our contacts, what number of are in each section and how to deal with those, that would make my life simpler.

Recommendations to others considering the product:

In the event that you are a not-for-profit, it is the best approach to go...Just a touch of expectation to learn and adapt to gain proficiency with the framework and you are up and prepared to begin sending e-materials.

What problems are you solving with the product? What benefits have you realized?

We have totally redone our client email records and brought them into the Delivra framework. This was valuable since we are at last achieving our CURRENT clients and can without much of a stretch update those rundowns every month when we include or lose clients.

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What do you like best?

Delivra enables simple yet key access to the majority of my contacts in a far reaching and significant way. The trickle battles enable me to target prospects by and by and record profitable measurements for my advertising group. The care staff from Delivra is first class, I don't know whether I have had a superior involvement with client care anyplace else. The staff is in every case staggeringly benevolent, quiet and unbelievably educated. I'm constantly amazed at how rapidly they answer my inquiries, at that point offer answers for better my experience.

We are eager to utilize trickle battles that will enables us to see who is dynamic in our rundowns and who isn't, enabling us to get out our contacts and make progressively important associations.

What do you dislike?

Now and again the proofreader can get a little strange with regards to the catches and cushioning. I realize that some email suppliers don't render the code effectively and it can appear to be somewhat unique from what you find in the proofreader, however I've had steady issues with putting specific kinds of catches at the highest point of the email. You simply need to make a point to test on numerous stages before sending, however we do that in any case simply like some other email.

Recommendations to others considering the product:

Let it all out! They will work with you to address your issues.

What problems are you solving with the product? What benefits have you realized?

We have no genuine method to be before our clients every so often without an eye to eye to eye connection, which can get stunning when your clients number in the hundreds or thousands. Delivera gives me a clear technique to interface with them. I don't utilize it as routinely as could be expected under the circumstances, in perspective on the moderate weight times as I'm working through a mailing, yet it surely has kept our name before prospects and changed random selling to warm calling.

What do you like best?

I truly welcome the client administration at Delivra. They are so receptive to the majority of my inquiries and in every case simple to reach. They are likewise open to recommendations for enhancements and are ceaselessly redesigning their item.. The deliverability rate and detailing instruments are better than what I have found on different stages.

What do you dislike?

There are a couple of bugs in Delivra that can be baffling on occasion. I have had continuous issues with the connections evolving hues, messages appearing to be unique in Delivra and Outlook, and getting connections to open in new/same windows utilizing the simplified manager.

Recommendations to others considering the product

I trust this item is moderate and easy to use. There are a great deal of approaches to get mailings to our individuals. Delivra has been incredible about helping us through any inquiries and their help group knows their stuff! Every one of those included from demo to usage have been anything but difficult to work with and you can tell they appreciate what they do and that our organization matters.

What business problems are you solving with the product? What benefits have you realized?

long haul occasional catch up with our client base. this device reaches several important clients at a couple of snaps of a mouse!

What do you like best?

They are still one of the last remaining email providers that has contracts for numbers of email sent, rather than the number in your database. We have very large list of clients, but highly segmented. Many of the clients only request communication a couple of times a year. If we were charged by number of clients, and not number of emails sent, it would be much more expensive for us.

What do you dislike?

Some elements, like their email template builder, are a bit dated. However - it does offer good flexibility especially if you know some rudimentary html code.

Recommendations to others considering the product

Check out the type of contract- how they charge you. The software is only part of the equation. Delivra had a leg up on the comp for our business needs.

What business problems are you solving with the product? What benefits have you realized?

Communication with clients was at success rates similar to other email providers - not a huge spam problem.

What do you like best?

As a government affairs and association management firm, the feature that immediately got out attention is the ability to have sub-accounts. We send out an average of 10 emails per week between our associations and events and Delivera has made it easy to break it down and ensure our emails are getting to the right people.

Coming from Constant Contact, Delivera had far more features that allowed our members to easily read our emails and access the info they needed quickly with button features, etc.

On the backend, it was amazing to see the breakdown of our email stats - right down to how many times one person forwarded our email. Very details results which help us adjust to our users.

What do you dislike?

While Delivera has amazing features - you must have the time to figure everything out.

I highly recommend dedicating one person to sending emails and giving them at least a week of figuring out all the capabilities and setup. I've been using the account for almost 5 months and still don't think I am maximizing my services, just don't have the time yet.

Recommendations to others considering the product

It is worth the switch, even if it is a little extra money. Our read rates and click rates and gone up significantly!

What business problems are you solving with the product? What benefits have you realized?

Before, we had issues with emails displaying the same across all user platforms - including mobile. With Deliveras features, like mobile view and litmus testing, we are able to adjust and be sure to nix the problem before it even starts.

We also use the SMS feature which is super helpful for public events, like our restaurant weeks. Subscribers are able to get info first hand and all we have to do is send a simple text!

What do you like best?

I love the easy to understand Mailing Overviews. It's all the information that my coworkers and I need see and it's right at our finger tips. I am also a HUGE fan of the Clickthrough HeatMap. If you haven't looked at this, you definitely need to. It's visual representation of the number of clicks on each link in a specific mailing. It has helped us learn where to place important content in our emails and what links are most valuable to our recipients.

What do you dislike?

I've been using Delivra for a number of years and it used to look so outdated and it was hard to find things. I had to keep notes on workflows because I couldn't remember where things were located. Now that they've been making updates over the last year or two, it's gotten a lot better. It's easier to navigate and find what I need. Keep up the awesome improvements!

What problems are you solving with the product? What benefits have you realized?

The team at Delivra helped us set up a monthly educational newsletter for our users and I couldn't have done it without them! They set up our account, taught me how to import our lists each month, create templates, and schedule the mailings. They also help us troubleshoot issues we run into with recipients not receiving our emails. It's refreshing working with a company that has a great product and a great team of people!

What do you like best?

In just the last year or so, the entire product has been redesigned and not just visually. The entire process for creating an email has been made easier and compares very well to mass market email software's like MailChimp while continuing to provide advanced segmenting options. The drag and drop editor, naturally mobile friendly design templates, and improvements across the board to lesser seen email marketing tools like signup form builder are pronounced and incredibly helpful.

What do you dislike?

Some of the help documents are still in the middle of being updated and it would be helpful to see this continue to be touched up as some of the information in outdated. I would love to see even more integrations built out so Delivra works 'out of the box' with some of the WordPress plugins I use at my agency.

Recommendations to others considering the product:

If your company is looking to grow their digital marketing efforts, email is a good place to look. Delivra provides help around service, deliverability, and even content so they can be beneficial if you don't have a bunch of marketers on staff. If you are a one man shop, you may want to stick with MailChimp until you start growing. However at some point you will outgrow it as your marketing efforts come to fruition. Once you have 5 marketers of so, you may also outgrow Delivra. Not necessarily but if you are extremely focused on marketing automation, you may want to look upstream at something like Marketo, ET or Eloqua.

What problems are you solving with the product? What benefits have you realized?

Email marketing is a tremendous lead generator when done well. I create email marketing campaigns for B2B companies working to generate more revenue and Delivra has been a crucial part of that. While I have used many other email marketing softwares and marketing automation suites, Delivra provides an outstanding software for a middle range cost and is easy to use for me and the midmarket companies (mostly defined by the number of marketers they have, not the revenue they bring in) I work with most often.

What do you like best?

I really appreciate the customer service at Delivra. They are so responsive to all of my questions and always easy to reach. They are also open to suggestions for improvements and are continually upgrading their product.. The deliverability rate and reporting tools are superior to what i have found on other platforms.

What do you dislike?

Their site can be slow at times. i hope they can make some changes to speed it up so we can complete our work faster.

Recommendations to others considering the product

Delivra is a great tool for the more advanced email marketer. I think that if you are a very basic user that is looking for a very easy platform, then you might benefit from another tool. Delivra has advanced reporting but their design tools are a little tougher to use. They are constantly improving them though. The customer service is the best I have seen of any tool we have used.

What business problems are you solving with the product? What benefits have you realized?

We are learning to work more efficiently which allows us to send more mailings that are personalized to the recipients. We are improving our tracking so we can more accurately attribute what content is driving readers to click and complete a conversion.

What do you like best?

Delivra allows easy yet strategic access to all of my contacts in a comprehensive and meaningful way. The drip campaigns allow me to target prospects personally and record valuable metrics for my marketing team. The support staff from Delivra is top-notch, I'm not sure if I have had a better experience with customer care anywhere else. The staff is always incredibly friendly, patient and incredibly knowledgeable. I'm always floored at how quickly they answer my questions, then offer solutions to better my experience.

We are excited to use drip campaigns that will allows us to see who is active in our lists and who isn't, allowing us to clean out our contacts and make more meaningful connections.

What do you dislike?

Not being able to text wrap when creating an email can be a pain. The drag and drop editor is great, however I am always trying to manage the length of my content around the size of an image. There are also a few issues with trying to manage our segments that can prove to be confusing. If there was an easier way to see a total picture of our contacts, how many are in each segment and how to manage those, that would make my life easier.

Recommendations to others considering the product

I would definitely give it a try! Lot's of features that can revolutionize the way you see your email marketing campaigns.

What business problems are you solving with the product? What benefits have you realized?

We use this to send our monthly email blasts as well as invitations for upcoming events.

What do you like best?

We like that the email creation aspect is user friendly. We really like the drag and drop piece to build your email and the fact that you can change the layout easily without starting over.

What do you dislike?

We have not ran into any issues that were not solved right away during implementation.

Recommendations to others considering the product

We believe this product is affordable and user friendly. There are a lot of ways to get mailings to our members. Delivra has been great about helping us through any questions and their support team knows their stuff! All those involved from demo to implementation have been easy to work with and you can tell they enjoy what they do and that our company matters.

What business problems are you solving with the product? What benefits have you realized?

We are solving the problem of communicating with our members better. Email marketing is another avenue we use to communicate with our members with important information. Benefits so far are that we have a nice clean email and seem to have a good response from our members.

What do you like best?

Coming from Constant Contact, I like Delivra because it is SO user-friendly. It allows me to rearrange and format my email with ease and looks phenomenal. The pre-designed templates are also handy if an email needs to go out quickly, when I don't necessarily have time to create my own layout. One of my absolute favorite things about Delivra is the interaction I have received from employees. They took the time to contact me, walk me through the software, follow-up after our first email and let me know that they were always available for any questions I may have.

What do you dislike?

With only starting out with Delivra less than a month ago, I haven't run in to too many problems yet. The only thing I noticed while putting together my company's email was that when formatting certain aspects of the message (contact/social media buttons), I couldn't get them exactly the way I wanted them on both the Desktop and Mobile display.

Recommendations to others considering the product:

DO IT! Great customer support and a great software for any business.

What problems are you solving with the product? What benefits have you realized?

We have completely revamped our customer email lists and imported them into the Delivra system. This was very beneficial because we are finally reaching our CURRENT customers and can easily update those lists each month when we add or lose customers.

What do you like best?

Not only is the staff supportive and responsive, they offer a lot for nonprofits that are on a tight budget. We used to use another business, but the cost was too high so we tried Delivra. We have no problems at all. The heat maps are great too!

What do you dislike?

There are a few things that are not so user friendly, but for the most part, we were able to figure out how to do things we wanted to with a little help from our rep. H.O.P.E. for Animals has been using Delivra now for about 5 months regularly, but we are always learning how to do more with it.

Recommendations to others considering the product

If you are a nonprofit, it is the way to go...Just a little learning curve to learn the system and you are up and ready to start sending e-materials.

What business problems are you solving with the product? What benefits have you realized?

We are using e-platforms much more now that we have gotten the hang of it. Being able to reach thousands of people on our list with very little time and money is fantastic!

What do you like best?

Delivra is loaded with the features we need, but was intuitive enough to use by me (a beginner) right from the start. A few years in I'm feeling more like a pro, but I loved how easy it was to dive right in and be effective.

What do you dislike?

I wish the contacts interface was a bit more organized -- a laundry list of every email address on the opening screen is not awesome.

What business problems are you solving with the product? What benefits have you realized?

Tracking and metrics have been our biggest benefit of using Delivra over past services.

What do you like best?

I love how smart the system is. Delivra is user friendly and simple. The templates make it easy to upload content and make it look appealing. The reports are also very helpful in showing us how many people are opening and clicking on the material we send out.

What do you dislike?

I wish there was a way to keep the color palette used for one layout for another layout. I would help with not having to play the guessing game on the background colors our company uses for our emails.

Recommendations to others considering the product

Use Delivra! It's that simple. It's inexpensive and easy.

What business problems are you solving with the product? What benefits have you realized?

We are able to communicate with our employees as soon as needed/possible. There is no longer a wait for relayed messages. It's instant and successful. The SMS feature has also appealed to our your and hipper employees who might have their phone on them at all times.

What do you like best?

I love the drag and drop editor. It makes building the basic parts super easy. We haven't started using the sharing or social media links but they look very nice at the bottom of the emails. If we had a designer on staff we would probably build our own templates but since we don't the drag and drop is perfect for us. All of the reporting that is available is super helpful. My favorite report is the click through heat map, it shows you how many clicks are made and it appears all in a snapshot of the email itself, so you can see what parts hit the most in terms of location inside the email.

What do you dislike?

Sometimes the editor can get a little weird when it comes to the buttons and padding. I know that some email providers don't render the code correctly and it can look a little different from what you see in the editor, but I've had consistent issues with placing certain types of buttons at the top of the email. You just have to make sure to test on multiple platforms before sending, but we do that anyway just like any other email.

What business problems are you solving with the product? What benefits have you realized?

We send out a newsletter that is geared toward reducing call and chat support volume for a software company. The reporting that is available has really helped us prove that this newsletter is working and actually driving volume down through proactive and educational content. We've used a few reports recently to present our newsletter to other departments and they were very impressed by the power of Delivra! We also use Delivra through an API in our software so that our clients can use the same powerful email delivery and reporting that they have to offer but still within our application.

What do you like best?

The drag-and-drop feature makes it easy for non-technical people like me to use. The mailing list and port is fairly simple, and I absolutely, absolutely, absolutely love the reporting feature where we can see the click through's and target a second mailing two classes of recipients.

What do you dislike?

The program runs extremely slow, all the time. I verified it is not just my Internet speed, because other programs in the office or working fine while I'm working on Delivera. It takes forever to send out a brief mailing because of the load speed of Delivra's website

I would also appreciate an auto save feature. Some key combination that I'm not aware of or click somewhere on the screen deletes my entire work and goes back to a blank template. Given there is no back button or undue, this is been very frustrating several times. I know I can manually save throughout the process, but in today's world where all of the Other programs I use have autosave, it is very frustrating to lose a ton of work and have no way to recapture it.

Also, despite being told several times that the bullet feature is fixed, it is still not fixed.

What business problems are you solving with the product? What benefits have you realized?

We have no way to be in front of our clients periodically without a face-to-face touch, which can get impossible when your clients number in the hundreds or thousands. Delivera gives me a simple way to reach out to them. I don't utilize it as often as I could, because of the slow load times as I'm working through a mailing, but it definitely has kept our name in front of prospects and changed cold calling to warm calling.

What do you like best?

I love the intuitive tracking tools that allow me to see the full breakdown of who is receiving my newsletters, click through rates, and even track ads within the email.

What do you dislike?

After uploading an html file, I'd like it to open the newly uploaded file as apposed to redirecting me back to where ALL files are kept. Just an extra step that can be eliminated.

Recommendations to others considering the product

Know your HTML3. I like to create newsletters 100% custom each time. Although Delivera's editing tools are great, there's always an upper hand to having full control over your content.

What business problems are you solving with the product? What benefits have you realized?

How certain demographics are interacting with content. Delivera also makes it easy to break down what device is being used to view my content making it easy for me to adapt and make further changes catered to the crowd I'm trying to reach.

What do you like best?

Delivra has always been easy to use, but continuous improvements have made it even easier. There are also a number of tools that allow users to receive training on how to utilize changes that are rolled out, including webinars and how-to videos. We have a multitude of opportunities to expand our email marketing efforts without having to change our email marketing software.

What do you dislike?

The only thing I dislike is the feeling that I am under-utilizing the software!

Recommendations to others considering the product

Delivra offers a great product targeted at customers who are not interested in paying exorbitant fees for someone else to do their marketing for them - they make in-house marketing easy with a small marketing staff.

What business problems are you solving with the product? What benefits have you realized?

Using Delivra has allowed us to have a consistent method of follow up on trade show leads and other prospects that are traditionally overlooked by salespeople. Because of Delivra, we are able to contact these people regularly about our products, even if they haven't ordered from us in a while and have fallen off of a salesperson's radar.

What do you like best?

I use Delivra on a daily basis at my job. I really like the drag-and-drop editor for custom emails. Also, the deliverability of our emails increased when we switched from Act-On to Delivra, which is always a plus. I also really like how quickly our email contacts uploaded into the system (compared to other systems we've used in the past).

What do you dislike?

There are a few bugs in Delivra that can be frustrating at times. I have had ongoing issues with the links changing colors, emails looking different in Delivra and Outlook, and getting links to open in new/same windows using the drag-and-drop editor.

What do you like best?

The customer service is exceptional and the personal touch goes a long way. The design team is fabulous and put together a template that exceeded expectations.

What do you dislike?

I am still waiting on my template to be usable in the drag and drop editor and haven't had much communication on when it would happen. I haven't been asking a lot, but just know it was coming and haven't heard much since.

Recommendations to others considering the product

Make the switch and don't look back...

What business problems are you solving with the product? What benefits have you realized?

It allows us better management of subscribers and putting a better product in front of them in order to have a clear message. We had many compliments on the switch over.

What do you like best?

What do you dislike?

Product mapping does not work, the opt-in on forwarded emails is stuck at the bottom of the email and cannot be moved, building segments is not intuitive/feels more complicated than necessary, drip campaigns introduced later than many competitors

What business problems are you solving with the product? What benefits have you realized?

email list growth. the forwarding function is cool but, again, i'd like the opt-in button much higher up on the page

What do you like best?

Our team enjoyed the personal connection we developed with the Delivra staff. Additionally, the Delivra displayed patience during the implementation process, which happened to be one of our busiest times of the year. Each person of the Delivra staff listened to our apprehensions and concerns and made sure we were comfortable throughout the entire process. It also helps that their local!

What do you dislike?

Compared to our previous email marketing agency we worked with, Delivra staff hit our expectations out of the park!

What business problems are you solving with the product? What benefits have you realized?

We are wanting to have graphically appealing and concise emails so that we can continue to increase engagement and fundraising. Our marketing folks have always understand the importance of email marketing and being sharp digitally as an organization, however, it is now exciting that this has been embraced heavily by upper management.

What do you like best?

I love the effectiveness for our brand and the true compassion from the people who work at Delivra.

What do you dislike?

I dislike that more people don't know about them!

Recommendations to others considering the product

If you're questioning the effectiveness, go in and talk to Erin. She was so helpful and a pleasure to work with. She made sure all of our questions and concerns were addressed before going any further.

What business problems are you solving with the product? What benefits have you realized?

We had trouble finding a way to appropriately reach out to our clients (as a recruiting firm). We realized that marketing content updates using delivra worked like a charm.

What do you like best?

Delivra has provided excellent service and quick responses and turnaround time for my projects. I like that I can reply to a ticket directly via email without having to log in to a management site.

What do you dislike?

n/a at this time - have been satisfied with service thus far

Recommendations to others considering the product

My personal experience with Delivra thus far has been positive, and we look forward to continue building our relationship with the company in the future.

What business problems are you solving with the product? What benefits have you realized?

Design work for emails, and we will soon be using Delivra for more email needs for our company. It's helpful to have an experienced team that can provide solutions as we have a limited number of staff and resources for design and delivery purposes. Delivra offers more flexibility than our current email service provider.

What do you like best?

Your company culture; the drag and drop editor

What do you dislike?

I am a bit frustrated with the list management and the sending/scheduling. I find it cumbersome to have content in one area and mailings in another. As someone who has used MailChimp, I'm left wondering why you made such a great drag and drop editor, only to leave the campaign flow so choppy.

Recommendations to others considering the product

Do it!

What business problems are you solving with the product? What benefits have you realized?

We are creating e-newsletters to address employees, volunteers and corporate partners. We are only in the beginning stages.

What do you like best?

Templates are easy to create and the drag-and-drop feature is perfect for those without a design background. In terms of reporting, the click through heat map allows us to see what parts of our mailings are being interacted with.

What do you dislike?

We're very happy with Delivra and have yet to run into any issues at this time.

What business problems are you solving with the product? What benefits have you realized?

We use Delivra to create and distribute quarterly newsletters for our PR agency. The newsletters go to former, current and prospective clients and they highlight our culture and client successes. We've received numerous compliments about the design of the newsletters which has been made possible by Delivra.

What do you like best?

Although I haven't used any of the reporting tools yet I can already tell they will have much more data than the previous email service I was using. Additionally, the ability to segment audiences with ease with be very useful

What do you dislike?

From an editing standpoint sometimes the editing view and the test email look different. I had to go back and forth and send multiple tests before it looked right.

What business problems are you solving with the product? What benefits have you realized?

Mentioned before, I'm excited to use the reporting tools to learn more about our clients.

What do you like best?

I like that Delivra is very easy to use and walks you through the process step by step. Also, I like that I can see every report imaginable to track various data. This tool has helped our company build a strong marketing case to our hospitals.

What do you dislike?

I honeslty do not have any dislikes with Delivra.

What business problems are you solving with the product? What benefits have you realized?

We are actively recruiting physicians. This tool helps us follow up with candidates who have opened, clicked or forwarded our messages. We love this feature on Delivra.

What business problems are you solving with the product? What benefits have you realized?

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