Like pilots, flight attendants are highly-trained professionals; remember that next time you’re tempted to treat one like a waiter or bellhop (though you shouldn’t treat waiters or bellhops that way, either).

To see just how important they are, check out this high-res video of China Airlines Flight 120, the Boeing 737 that caught fire when a bolt punctured the fuel tank after the plane taxied to the gate at Naha Airport in Okinawa last August. The flight attendants had about a minute to evacuate 165 passengers and crew off the plane before the heat became so intense that it started warping the airframe (long before the firefighters arrived):