Other services that we can provide including building administration, issue of owner and domestic staff ID Card. We also validate all access to the village.

The Services Office, located in Galerías Puntacana (local #47), is open from Monday to Friday from 8:30 a.m. to 5:30 p.m., and on Saturdays From 8:30 a.m. to 2:00p.m. 5:00p.m. Tel: 809-959-7378, Email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Procedures for external visitors:

Information about external visitors (names and number of guests) must be notified 24 hours in advance by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

Required details bellow:

Names

Number of guests

Type of vehicle and brand

Name of the person you're visiting and address

Solid waste recycling and disposal

In order to provide continuity in the implementation of our garbage recycling and disposal program at Puntacana Resort & Club, household garbage produced in all the communities must be separated in plastic bags and placed in the garbage containers according to the instructions in the information leaflet distributed to all the homes in the area. http://www.puntacana.org/guide

For more information, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

The timetable for domestic garbage collection is as follows:

Timeline

Days

Hours

Houses

Tuesdays, Thursdays and Saturdays.

9:30 a.m.

Buildings

Mondays, Wednesday and Saturdays.

9:30 a.m.

We ask that you place your garbage container outside your house during the days assigned for garbage collection in your area. Once the truck has collected the garbage, you should place the garbage container inside your property in a place that is not visible from the street.

In case of emergency

We have a direct phone line for emergencies involving water, electricity and general maintenance services. Please call 809-959-4829 or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

In case of accidents, fires or medical emergencies, call 809-959-9911.

Security is everyone's responsibility, and we would appreciate your cooperation by calling the Owner's Services Office immediately with any information, action or suspicion that may be of interest for preserving safety in the Village.