Frequent Questions

Often times this is the result of a mis-typed email address or it might have been lost in your spam filter.
You can contact the event organizer below if you think you may have mis-typed your email. You can also try our
Online Order Lookup

Each time you submit your credit card payment unsuccesfully, the credit card company will put a temporary hold on those funds.
These unsuccesful attempts are typically related to an invalid billing address, incorrect security code, or insuffient funds.
These "temporary" holds will be released after a few days. The length of time depends on your specific bank or credit card company.
Stubs.net does not actually have your funds or the ability to release the temporary hold.