Does anyone have other suggestions of specific agencies that send student groups or backpackers to hostels?

Once you get a few groups, keep a file on them:

What period did they book?

When did they make the booking?

Was the trip a one-time event or is it recurring?

Who was the organizer? (collect all contact details)

What type of traveler were they?

Total number of nights booked, negotiated price, total revenue, atrition?

What special requests did they make?

What challenges arose during their stay?

Your general impression of the group?

Contact the groups you liked the next year just before the period when they made their booking. Invite them to come back and offer to arrange any of the requests they previously made. By getting a jump on the group you make the organizer’s job easier and reduce the chances that they will look for other options.

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