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​Whether your company is B2B or B2C, 10 employees or 1,000, communication is an essential component to your success. That’s why it’s important to carefully consider your decision to choose a new business phone system.

There are three main types of systems:

Private Branch Exchange (PBX): these systems operate through phone lines, but because digital technology has almost completely replaced analog, PBX isn’t available to companies that don’t already have a system in place.

Internet Protocol Private Branch Exchange (IP-PBX): this system switches calls between Voice over Internet Protocol (VoIP or IP) users on local lines, while allowing all users to share a certain number of external phone lines.

​Voice over Internet Protocol (VoIP): VoIP connects calls via the internet through a browser on your computer. Because it’s a softphone, VoIP eliminates the need for traditional or SIP phones.

​Each of these options provide pros and cons, which you can learn more about by downloading the Simplified guide to business phone systems here.