Keywords: Redmine - Microsoft Azure - Technical issue - PermissionsDescription: Im setting up redmine for my company. now, i wanted to configure the email outbound settings. when i want to access the configuration file it says access denied, even if i try with bitnami or root user.Need some help how to access this file

Did you modify the permissions of the Redmine's files with chown or chmod? Could you please let us know how you are trying to edit that file?

We have a Support Tool that will gather relevant information for us to debug the issue. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below? You must click on the platform or cloud that you are using to find the correct instructions.