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100% solution. Fantastic advice. Thank you!
Thank you so much! Your answer fixed my problem.
Thanks to whoever posted that fix. It stumped me for weeks.
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"You should be able to bypass the unlock screen as the device..."

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1. Turn off the device
2. Press three buttons then hold. Power plus volume up and down keys.3. Use volume keys to navigate and and select wipe data/restore to factory. Use power button to seect
4. Confirm then select reboot. You should be able to bypass the unlock screen as the device went back to default condition.

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inside the android operating system

you..."

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Since this is an android phone it is easy to hard reset it android phone have what we call recovery option just like computers and desktop . So just to make sure that you are fully informed hard reset will delete all the things on your phone including video , pictures , music , photos , and other stuffs and application .
Lets proceed here are the steps to hard reset your phone
1.Turn off your phone
2.Press and hold power and home key volume down button at the same time3. When you see the android icon release it it will take 20 seconds
4. It is now on the recovery menu
5. navigate using volume up and volume down and power for OK
6.choose restore factory settings
7. Reset your mobile device

Inside the android operating system

You can also go to settings privacy settings and scroll down to factory reset > select back and reset settings and scroll down to factory reset.

"Hard reset for their star mobile hit phone model..."

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According to Happy Man by Star Mobile, there is no other way to do the hard reset for their Star Mobile Hit phone model. They are requesting the owner to bring the phone to their service center to have it reset.

richell.bacalso said: not helping :(... if i press the power button and the volume up button .... no words. i only see no command XD is there another way?. Not working.. when i press and hold together the power and volume up buttons... no words.... i can only see the word NO COMMAND... :(

"The same time with the volume up button..."

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Here are five steps how to reset your mobile device. First PRESS and HOLD THE POWER BUTTON AT THE SAME TIME WITH THE VOLUME UP BUTTON. AN image will appear, Its an android logo, then NEXT STEP IS PRESS THE BUTTON IN THE MIDDLE OF YOUR MOBILE. LIKE THE HOME BUTTON, or THE ONE ON LEFT SIDE OF THAT HOME BUTTON. WHICH EVER WILL WORK FOR YOU. THEN USING THE VOLUME BUTTON, SCROLL DOWN TO "WPE DATA/FACTORY RESET". THEN NEXT IS CHOOSE "DELETE ALL DATA" USING AGAIN YOUR VOLUME BUTTON. AFTER COMPLETION CHOOSE "REBOOT SYSTEM".

"Release the home button and after 5 seconds the android system recovery utility appears..."

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I found the answer to my own question while exploring the device. Power on the device while holding down the Home button. Once the screen say Upgrading..Please Wait... release the Home Button and after 5 seconds the android System Recovery Utility appears. USe the Volume button to scroll through the menu and select Factory Reset/Wipe Data. Use the Volume - button to select the action and then on the following nemu use the same button to choose and select YES to confirm the reset. The device will reboot and perform the factory reset.

"Inside and your device reset to its factory settings. 3..."

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Hard reset with no Home button:

1. If your device does`nt have a physical Home button, simply just press the [Power button] and both together [Volume Up+Volume Down] for a few seconds.
2. Locate on a side of tablet a Reset Pin-Hole and use a fine object and push gently inside and your device reset to its factory settings.3. Restart your device.

"The reason that make the screen stop responding ..is the phone memory is full ..."

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THE REASON THAT MAKE THE SCREEN STOP RESPONDING ..IS THE PHONE MEMORY IS FULL ... SO U SHOULD KEEP IT EMPTY OR DON`T USE IT ALL ..
NOW I WANT TO ASK ..!!
WHEN I PRESS THE THREE .. IT J UST A BLACK SCREEN APPEAR WITH (( DOWNLOAD )) .. IN RED COLOR .... WHAT CAN I DO ?
HOW I FORMAT IT ?

"Just wait till the update finish and then try to hold..."

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I suggest to wait if the phone says updating, I believe that updating your phone has a purpose. Just wait till the update finish and then try to hold the power button and volume up to perform hard reset.

Ch.Rammohan said: If you forgot the code and need to reset you can flash the mobile with its generic software using some flash tools. your mobile will be then fresh
ref: http://www.infosyte.in/2014/06/how-to-flashboot-stock-update-to-sony.html

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