Deposit on a direct-billed card?

And I am not only complaining to Enterprise, but to all car rental companies in general.

This policy just doesn't seem fair to me. I was rear-ended on Sept. 25. The man who hit me was issued a ticket, and his insurance company, Allstate, is paying for the entire repair, and a rental car. A reservation was made with Enterprise, and I confirmed my pick-up date of Oct 13. I did not think to ask about leaving any deposits, as this was direct-billed to Allstate.

When I tried to pick up the car, I was asked for a credit card deposit. "Why, when this is direct billed?" I was told it was Enterprise policy, and they wanted to put a $200 hold on my card. No way, and even after an offer of reducing it to $100, I refused the car and left.

As it turns out, there are almost NO rental car agencies that will rent you a direct-billed car without requesting a credit card deposit. I don't understand this. I'm not paying for the car. Allstate is. Why should I tie up funds on my credit card, for an unknown period of time, for something I am not responsible for? If you all think I am wrong about this, please tell me. But even Allstate doesn't understand this policy.

I am still trying to work out a rental with some car company. Now, I can't even reach the local Enterprise office to try and request a lower deposit amount. "The voice mailbox is full". What kind of busines practice is this?

I want Enterprise, and all car rental agencies, to change this policy. What if the renter had no credit card, or didn't have enough to pay this charge? It isn't like I am renting the car because I want to. I'm renting it because I have to, and it is being paid by a company that has been around for a long time. And I am surely not the only person who needs an insurance-paid rental. Change the policy.

The simple answer to this question is a challenge proposed to you.
Tomorrow I want you to walk into a Bank in your town and demand to geta 30 thousand dollar loan and promise them that All State will pay forit.
See how that goes for you and get back to me.
STUPID PEOPLE!!!!!

Well, let's say you burn the seats with a cigg or spill coffee.Allstate isn't going to be responsible for that, you will. That's whythey require the card. It's the same as when you go to a hotel andeven though you prepay they still require a card for incidentals.