Automated text and email reminders

No-show protection

Protect your time and your business by requiring a full prepayment, or charge a cancellation fee to reduce no-shows.

A scheduling app that’s easy for you, and your customers.

Customers can book 24/7. You can accept or decline from anywhere and keep track of multiple staff or locations all in one account.

⭐️⭐️⭐️⭐️⭐️
Rated 4.9 in the App Store

Scheduling that helps you grow.

Reach more potential clients with a free online booking site that automatically displays your services and availability. Use features like processing time to let clients book during downtimes of existing appointments.

Integrate Instagram and Google

Let customers instantly book an appointment without ever leaving the Instagram app or, with a few clicks, find your business and book an appointment right from Google – at no additional cost.

Feel secure with our best-in-class payments.

Accept every payment

Accept every kind of payment quickly, right in the app. You can also accept payments with the contactless reader or over the phone by keying in payments yourself.

Get your funds fast (or instantly)

Get funds as fast as the next business day, in seconds for a fee per transfer, or as soon as you make a sale with a free business debit card. Learn about Square Card >

Save cards on file

Clients can add and manage cards through their customer account, making it easier for them to book and for you to get paid.

Invoices and estimates

Request payment for goods or services with invoices. You can create and send one-time or recurring invoices, as well as estimates for a future job or service.

Start booking appointments.

FAQs

Square Appointments is a simple yet powerful appointment scheduling tool that helps you run and grow your business. Spend less time organizing your schedule by managing your calendar, client appointments and new requests all in your Appointments dashboard.

Scroll to cut-off time for allowing clients to cancel or reschedule > set cut-off time.

Click Save.

Once the cut-off time has been defined, you can set up No-Show Protection:

Select the Payments & Cancellations section of the Settings tab.

Click Booking with No-Show Protection.

Select whether you’d like to charge a flat fee per appointment, or choose to charge an individual fee for each service.

Click Save.

To enable a cancellation policy from the Square Appointments app:

Tap Settings > Online Booking.

Tap Hold Card for No-Show Protection.

If you enable No-Show Protection from the Square Appointments app before setting a cancellation policy using the steps above, the following default settings will be applied:

Cut-off Time: 24 hours prior to the start of the appointment.

Cancellation Fee: 50% of the total service price for services created in-app, $0 for services created online. To update, head to your Services tab.

Once No-Show Protection has been set up for online bookings, you can also enable the setting for appointments booked from your online Square Appointments dashboard by saving your client’s card on file.

After you’ve set up your cancellation policy and clients book with you, Square will attempt to verify their payment card with a $0–$1 charge. If the authorization is successful, we will immediately void the charge. Your customer will not be charged unless they cancel after your specified cut-off time and you choose to enforce your cancellation policy. Your cancellation fees will be recorded in your payment history and should be transferred to your linked bank account per your transfer schedule.

You can also cancel an open appointment and charge your customer the cancellation fee from the Square Appointments app. To do so, open the app, tap the appointment from your calendar and follow the prompts to cancel the appointment and charge the fee.