Discoloured bar on scanning from Epson Perfection 1670

Suddenly some months ago, my Epson scanner started showing a one-inch discoloured bar across the bottom one end of scanned items. It doesn't show or print in monochrome, but shows up as in mid-light grey Grayscale and bright yellow in Colour. This happens in all applications.

There's nothing on the scanner that I can see at all. I think it is a software issue, so I've tried unstalling/reinstalling the driver and associated utilities (several times), changing the USB cable, plugging it into different USB ports (direct to computer and on a hub), but nothing works.

I
also borrowed a friend's identical scanner - and it showed exactly the same fault on
my PC (but not on his).

It also shows up on a plain preview passes, but sometimes it will gradually fade if you carry out a series of previews; but then it comes back on the actual scan… Weird or what?

I'm running XP, fully up-to-date with service packs &c. and I wondered if there's some MS update that's causing a conflict, but I've found nothing useful on the MS site.

Any help at all very welcome. Apart from this, it's a very good scanner and I can't afford to replace it at the moment.

1 Suggested Answer

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I had exactly the same problem after moving my scanner to a new location, even though it was locked... it happened blank scanns, so I was about to go get my self a new scanner.
What I did was to get a cotton pad, put alot of alcohol on it and clean both sides of the connection usb cable in/out and then let it dry. Also I unistall all the epson scanner applications and reinstall with the new driver epson 12699.
It worked perfect, try it you have nothing to loose.

I can not copy scanned pictures from my epson perfection 1670 scanner from windows xp. Everything works from taking the scan and putting into a folder to be copied. When I bring this folder up to copy a blank 4"x4" or so window shows. I've used this scanner for 2 years or more and have had no problems till now.

Same Problem (WinXP System). I found leaving it off when not using it fixes my problems. (Its like the scanner light overheats or overloads the light receptors and it just sees white from then on, no matter what you do on the pc side of things). Other problems while stumbling into this "fix" include WIA drivers loaded which will stop scanner working properly, and finally scanner drivers seemingly working when USB cable in connected to another port other than what it was installed on but no image is shown (Not 100% sure if it was same problem as detailed at top)