Just
as a person's health can deteriorate in tiny decrements so too
can the health of a Toastmasters club.

When we finally
see a significant deterioration in our personal health we seek
the advice of health professionals and start taking action to
get healthy again.

If we were to pay more attention
regularly to our health we would probably not go through as
many health issues as we do. The same is true of Toastmasters
clubs.

As a leader in your club - one of the most
valuable services you can perform is asking club members --
is the club meeting their expectations and adequately
serving their personal development
needs.

Toastmasters International recommends that
once a year every club should do the Moments
of Truth module. This module should be done
with the entire club present and takes about one hour. I
encourage you to do this with your club.

However,
sometimes clubs feel they are doing just fine or that Moments
of Truth takes too much time and effort. If you belong to a
club that feels this way - there is another way - the member
survey way. It only takes 15 or 20 minutes and will yield the
insights you need in order to assess the health of your club -
and then take action in the areas that need it.

Below
are all the tools you need to create a survey, analyze the
results and report the findings back to the club
membership.....so action can be taken collectively on the
important issues.

The Member Survey below is the
actual survey we gave to our club.

The Member Survey
- Spreadsheet below is set up so all you need to do is
enter the data from the completed surveys and it will
calculate the numbers for the final report.

The
Member Survey - Final Report below is the actual report
we distributed back to our members for discussion and further
action.