Interview Data

UCSF

Staff, Clinical Fellow

staff, clinical fellow

power user, does research on mobile in medical environments

owns Palm, iPad, iPod Touch, laptop

struggles with using library resources on phone because of authentication. "I do sometimes use the library for journals, but I haven't gotten around the VPN issue to actually be able to pull up the articles"

(on laptop) likes to search library resources first, but uses Google when off campus because of authentication: "At the county hospital, I can't really access all the library resources...that's when I tend to use things like Google"

texts and email are interchangeable, but likes that email can be organized: "I like email because it's easier to store emails and look at them later."

prefers PDFs for articles (rather than paper copies) because she has an organization system on laptop: "When I download from pubmed, I put them into Endnote so that when I write my paper later I don't have to go back and do that step"

Faculty

faculty, neurology

iPhone, laptop

mostly uses email, some apps to read documents and learn Spanish

has an app (Docs 2 Go) that allows him to open email attachments (Word docs and PowerPoint) on his phone

will access a research database (shared with collaborators) on mobile to look something up quickly

doesn't text much

prefers to do web-based things on his laptop, but will do something quick on his phone: "I use them for very different things. If I've got my laptop with me, I would rarely use this [iPhone]. I would this for very quick, like looking in the dictionary or something like that. Pretty much everything web-based I would use the laptop"

Student

4th year PhD student

uses an iPod Touch when she has WiFi access; has a regular phone without internet

doesn't have a computer at home (laptop stolen), so iPod Touch is how she accesses internet from home

struggles to use WiFi on campus: "I've tried that with every device I've ever had, and it's never worked for me. And I'm not sure, I think I have to have a special login."

isn't sure if she can open PDFs on iPod Touch: "I can't quite imagine just because usually when I'm using PubMed I'm looking for a PDF of the article, and I don't think...can you open PDFs on it [iPod Touch]? I don't know actually"

has a "super techy" friend who tells her about apps

would like an app that tells her about things around her (if she had an iPhone): "If I had an iphone that could gps me and could like tell things around me, I find that to be really cool"

texts a lot with friends, but wants official things through email (takes them more seriously)

Archivist

archivist

owns a BlackBerry, laptop

doesn't use apps extensively

uses phone mostly for personal email, some for work

doesn't want to read a PDF on his phone: "try to avoid PDFs. If I really want to read it, I just read it at home"

finds email and texts interchangeable because they show up at the same time, but emails are available across devices: "If it's in an email, it's in my inbox, in my device. It's automatically everywhere. So that might be more useful."

keeps notes for himself in draft emails: "A lot of times I compose an email and save a draft and just go back to that. It might not be the most elegant solution, but it seems to work for me"

uses desktop at work for reference work with patrons (either local OPAC or OAC), web master work, access photographic database and create and manage entries, word processing, Archivist Toolkit (http://www.archiviststoolkit.org/)

Could envision doing some reference work on a mobile device if he's away from his desktop- though it's not practical at UCSF because when he's away from his desk and in the stacks or storage area he's down in the basement area and can't get a signal anyway

One example of when they needed a portable internet access device was when they set up contract workers with laptops to help check catalog records for a rare books collection processing project. The workers were working down in the basement sub-level.

When looking at OAC, he often has two needs:

Quick preliminary information of which the collection overview information is fine so that he can get the UCSF collection number and see an abstract of the collection.

For more in depth research, he likes to do keyword searching over the container list. Highlighting and also showing how many hits is important part of his research workflow here.

UC Berkeley

prefers to use laptop, but doesn't always carry it with her. doesn't always have internet at home, so sometimes uses phone

finds phone really difficult to use. iPod Touch is easier but doesn't always have it with her.

mostly uses phone internet to check quick things, like Facebook while in class

uses online library journals but not on phone (doesn't like reading more than ~10 mins on phone)

(on laptop) saves article URLs (bookmarks) rather than PDFs

"I probably wouldn't look for something new on the iTouch just because it's kind of a pain. But if there was something that I knew was already there and was just looking for it, I might do that. Everything is usually a little more awkward, a little slower, a little bit harder. It's just usually just not worth in unless it's something that I absolutely need."

"If it's something that I might need to access while I'm on the go, or something I want to have with me, I'll save it in a text message to myself. If it's something I want to access at home, then I'll email it to myself."

Student 2

PhD student, just finished first year

specializes in plant ecology and biology

uses a Google Android HTC phone and a laptop

laptop is always first choice if it is available

uses the library extensively, though not through mobile phone

has used ILL (on laptop) , would have liked more communication to know that request was not being filled (by email)

uses online access to journals on laptop (Biosis, Jstor). goes to the library site first to access

doesn't use her phone for reading. memory is too small, doesn't read PDFs well

likes to write notes on physical paper when studying

texts but only for personal reasons. likes separation of work and personal

emails materials from her phone to her laptop

would really like to have mobile library catalog search on phone: "If I'm up at Mott garden and could see if there's a book that's available or somewhere where I can't use wifi where Airbears won't go so that I can have some alternate source of information access."

Student 3

PhD student, School of Information

heavy primary source user

regular phone without internet, iPod, laptop

uses finding aids (digital and physical) from a variety of places (OAC, State Archives, National Archive), to lead her to other sources

UC Davis

has an LG eNV (she thinks, doesn't know for sure what it is called), an iPod Touch, and a laptop

shares a phone plan with her dad, doesn't have data on her phone (even though her phone could have internet)

her mom's phone is the same and does have internet, so she uses it a lot when she goes home

has a laptop but doesn't normally carry it unless she has a paper to work on

prefers to use her laptop to do real work: "I prefer to use my computer for big things that I have to do, like if I have to do a paper or research."

uses the iPod Touch for internet during the day, but uses computers in the library if she needs to read anything long: "Sometimes when I bring my iTouch, when I have work to do here, I go over my emails and stuff like that, or if I have to go to a webpage, I have to do that fast. Otherwise I just go to the library if I have to print anything or reading anything bigger or longer."

(on laptop) uses the library catalog to search for things (took a class on researching in the library), but not on her phone or iPod Touch

hasn't tried to access library resources on her iPod Touch because she thinks it would be complicated: "It's a little complicated to do on the computer so I haven't tried on the iTouch"

(on iPod Touch) looks at slides from class, checks to see what her classes are. let her friend register for classes on her iPod Touch, but it was complicated because she had to put in 3 passwords. "It was a pain but she did it"

prefers notification by text because she doesn't always check email during the day: "If something were to happen during the day, I'd rather get it by text"

Student 2

undergraduate student, 4th year going into 5th

art studio and history major

owns an iPhone, was planning to wait in line all night for the new iPhone that night

considers himself an expert iPhone user, teaches friends how to use theirs

has used his phone to register for classes. finds the passwords difficult but OK since he doesn't do it everyday

finds entering passwords on his phone a hassle, so he doesn't use campus WiFi (uses cellular instead): "I wouldn't go through all the hassle to use the internet at school. I just use the internet that AT&T provides"

avoids searching for things on his phone unless he has to: "I don't really search for a lot. I already know what I'm looking for. You can usually wait till you're home unless you really really need it."

doesn't like reading PDFs on his phone: "I tried, like when the professor sends PDFs, but I'm not great at reading it off of the screens"

uses his phone to take a picture of something he needs (like his class locations) and emails it to himself rather than typing it out

Student 3

junior, exercise biology major

LG eNV Touch ("highest thing before a smartphone") with a data plan; also has a netbook

tethers his phone to his netbook

on his phone, uses shortcuts to take him to websites like Facebook, Google maps, My UC Davis

prefers to read and take notes on hardcopy, finds reading on phone or netbook difficult and distracting

would like to have finding aids more accessible from mobile, so she can call it up when talking to a student or a direct a student on his/her phone

wants a combined resource for databases like Calisphere and OAC. wants finding aids to be more visual

K-12 Educator

owns an iPhone, iPod Touch, mac desktop at home, PC desktop at school, laptop that goes between school and home

teaches 8th grade, English and History

uses Calisphere in classroom; pictures as writing prompts, primary resources for research projects

also has a smartboard and digital projector in classroom (kids use laptops)

uses smartphone frequently in the classroom to look things up for kids (using Wikipedia, Google image search, etc): "When it's something where I need to look something up quickly like the meaning of a word or background reference information, I'll look it up on the iPhone. It's just faster, if I'm around the side of the room or not near the computer."

finds phone faster in classroom for quick information (especially if not next to computer)

also uses phone to get around school WiFi restrictions (YouTube, Wikipedia, Twitter)

load time is important in classroom

kids not allowed to have phones in classroom but she lets them anyway to look things up

likes subject-matter grouping in Calisphere: "For me, it's the stories. I love going in an learning history from the way it's threaded right now"

likes texting, for push notifications (i.e. from other teachers' Twitter accounts or with teachers in the school)

for her personal use, would like a fun Calisphere app that takes you in a journey through resources: "For my own personal use would love an app that when you opened it up it was more geared toward adults, would pull you in with stories from history"

for kids, having mobile Calisphere as a complete research tool would be more valuable: "For kids, a fun app would be interesting, but I think they'd get more use out of more of a searchable app where they'd be able to say this is what I'm searching for, for California history, of I'm looking for information on this and have a wide range of primary source documentation come up, actual documents and pictures, references, everything come up. For their research purposes, I think that would be the most valuable for them as a research tool."

K-12 Educator 2

technology specialist for district with 4 high schools

formerly a history and photography teacher

iPhone (personal), iPad (school-owned), laptop (school and home)

helps teachers use iPod Touches and iPads in classroom (have sets for classrooms to use)

iPod Touch and iPad sets are cheaper than having sets of laptops: "Many of the things that teachers want students to have students do as far as accessing

information and some interactive assignments can be done on these devices in a much more cost effective way than on a laptop"

iPod Touch/iPad don't require signing up for classroom time in computer lab. more spontaneous

loves using Calisphere on iPad. Can zoom in really well on materials: "[Calisphere on iPad] would be a really great thing to have in the classroom because you don't have to march down to the computer lab and try to get a day in there. You could say, "hey, we're studying the great depression, let's go look at a few pictures. And so it's a more spontaneous kind of thing"

kids are good at navigating non-mobile sites on the iPod Touch

would like a Calisphere app that walks through history or uses geolocation to tell you about materials around you: "I'm always fascinated when I see a historic photo and I go to the place where that was taken. I think that would be a really exciting learning tool for students."

Faculty

field ecology faculty. spends 2-3 days a month in the field collecting data

owns an LG cell phone (not a smartphone)

uses text messaging some

could access the internet if he wanted to but doesn't have a data plan

has a laptop (for data analysis, doesn't use it i the field): "The challenge for us is that our field work is super dirty and muddy, so bringing electronics to the field is a challenge"

uses multiple GPS devices in the field. GPS have data connection to make it really accurate

uses digital camera in the field. need to be high quality photos because they are normally used for presentations

data loggers measure conditions at permanent stations in the field

would be handy to have aerial images available when in the field, but too muddy to use those devices

would like to log data directly into devices, but it is too muddy. Right now data is collected on paper and entered in the lab