Worry-Free Motoring, Always.

Every car from HelloCars includes the peace of mind of free 365 Roadside Assistance for the
first 12 months. That's $99 of extra value absolutely free!

24/7 Roadside Assistance Benefits

We believe in worry-free motoring which is why your new car includes free
365 Roadside Assistance for the first 12 months. The sticker affixed to your windscreen
shows the phone number to call for assistance.

Breakdown & Flat Tyre Repair

For minor breakdowns or flat tyres, roadside assistance can help solve the problem on the
spot whenever possible to get you back on the road sooner.

Jump Start & Battery Replacement

Roadside assistance can help get your car started or completely replace the battery if
required and it will only cost you the price of the battery.

Towing

Towing Your included roadside assistance covers vehicle transport for up to 20km in metro
areas if your car is immobilised or unsafe to drive.

Emergency Fuel

Running out of fuel can happen to anyone. We can either deliver an emergency fuel supply or
transport your car to the nearest service station.

Accident Response

Being involved in an accident can be very stressful. Not only can we transport your car to the
nearest repairer, but also support you by collecting the appropriate details.

Breakdown & Flat Tyre Repair

For minor breakdowns or flat tyres, roadside assistance can help solve the problem on the
spot whenever possible to get you back on the road sooner.

Jump Start & Battery Replacement

Roadside assistance can help get your car started or completely replace the battery if
required and it will only cost you the price of the battery.

Towing

Towing Your included roadside assistance covers vehicle transport for up to 20km in metro
areas if your car is immobilised or unsafe to drive.

Emergency Fuel

Running out of fuel can happen to anyone. We can either deliver an emergency fuel supply or
transport your car to the nearest service station.

Accident Response

Being involved in an accident can be very stressful. Not only can we transport your car to the
nearest repairer, but also support you by collecting the appropriate details.

24/7 RoadsideAssistance Benefits

We believe in worry-free motoring which is why your new car includes free
365 Roadside Assistance for the first 12 months. The sticker affixed to your windscreen
shows the phone number to call for assistance.

Small price for big peace of mind

HelloCars has your 365 Roadside Assistance membership covered for the first year of ownership with
free roadside assistance, then it's just $99 per year after that for 24/7 help when you need it Australia-wide.

If you prefer not to be covered, you can cancel anytime in the first year by calling HelloCars on
02 8278 9250 or by
clicking here.

*Free for the first year from the date of delivery with the purchase of any HelloCars vehicle
and $99 per year subscription fee thereafter.

Frequently asked questions

Why does my roadside assistance auto-renew after the first 12 months?

Every car sold by HelloCars includes a membership with 365 Roadside Assistance valued at $99 absolutely free for the first 12 months. After the complimentary period, it's just $99 for an entire year of roadside assistance. If you prefer not to be covered, you can cancel anytime and still receive your full 12 months complimentary roadside assistance.

Will I still get 12 months free roadside assistance if I cancel my membership?

Absolutely! Even if you choose to cancel your paid membership, you'll still be covered for the first 12 months absolutely free.

How do I cancel my roadside assistance?

You can cancel your roadside assistance any time in the first 12 months up to at least two days before the end of that subscription period by following the link above, or by calling 02 8278 9250 from Australia, Monday to Friday, 9am-5pm (AEST).

How much does the roadside assistance cost?

HelloCars will provide you with the first 12 months of roadside assistance absolutely free, then it's just $99 for each additional year of roadside assistance.

Who will be providing the roadside assistance?

Your HelloCars roadside assistance is provided by 365 Roadside Assistance who are available 24/7 everyday of the year all across Australia.

How does the pricing guarantee
work?

Customer needs to provide evidence of a written offer for the exact same vehicle
from a licenced NSW motor dealer quoted within the last 14 days, the offer needs to
be independent of a trade in (as dealers will often offer more for your trade in
price and add that to the price of your new car). Limit of one household per year
(registered address of your vehicle). Customer cannot be in the employ or associated
with a motordealer, at the complete discretion of HelloCars.