11. Sounds like they're concerned about the bill. Maybe

they went to Mexico for treatment and are skipping out on paying here. Not sure I blame them entirely, but the little girl is immunosuppressed and has to be in pain if her surgery was recent--she might need stump dressing changes, fluids, antibiotics, or other meds related to the effects of the chemo. Her port/central line may need sterile dressing changes. It is concerning.