Thank you so much! It worked for me too!!!
Thank you so much! Your answer fixed my problem.
I went everywhere, no answer. I wish I could pay you back.
Thanks to whoever posted that fix. It stumped me for weeks.
Amazing! I was going crazy trying to figure it out. Thanks!
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This is NOT abusive. I pressed this button by accident.It is spam / self promotion.It is offensive or harmful.It does not contain enough information.It contains or requests illegal information.It does not make sense.

"To restart my phone because it kept freezing..."

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I dont have the same phone but mine has done that so many times. I took it to the sprint store and she said I had to restart my phone because it kept freezing. hold down both volume buttons ans a restart screen should show up.

Someone said: their is more to to it quit being lazy im not a bank i spent alot of money for a pos that was supposed to work good its very sturdy their has to be a way to reset it back to the way it was with out having to get it fixed i think yall should give me yalls seccret kept quiet secrets about not having to fix it with a sinmple command to restore it to original for im unsatisfied and i should get another phone for free if yall cant guarantee your phones i even had a safe case plus holding case very sturdy case i want an new one asap because i dont want to have to go over ur head and talk to someone not mentioning any names but he/or she has and so do i have influence to terminate your employee immediately i have friends in high places that could cshut yall down sincerely the secret shopper authority thank u

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My zte merit wont turn on past logo screen. how do i hard reset it if ibcant get it to turn on?