Product Overview

Tech support teams of all sizes will be equipped to exceed service delivery expectations with ConnectWise Control. Support customers anywhere on the planet with reliable, lightning-fast connectivity and securely access unattended machines to solve problems after hours.

FeaturesRemote Support: Establish on-demand support sessions to control machines remotely and solve problems quickly. With ConnectWise Control, anyone can rely on remote control to make their jobs easier.

Remote Access: Remote access is a method of remote support where a persistent agent is installed on a target device. The model distinguishes itself from remote support in that it does not require a third party to actively assist in enabling the connection. Remote access is an effective means to connect to unattended servers, regularly install updates on employee or customer computers, or establish an unattended connection to virtual machines.

Security: ConnectWise Control provides a scalable security approach for teams of all sizes, offering features that matter most, like role-based security, 256-bit AES encryption, and multiple authentication methods, along with logging, video auditing, and more.

Integration

ConnectWise Manage

Features:
To review the specific integration points with both ConnectWise Manage visit the documentation:- ConnectWise Manage

ConnectWise Automate

Features:

To review the specific integration points with both ConnectWise Automate visit the documentation: