Amazon Tax STILL Not Importing to Bigcommerce

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I never heard back from Homestead regarding the ongoing problem of tax on orders not importing from Amazon into Bigcommerce. I see that my original conversation has been "archived and no longer visible to the Homestead community." The problem still exists. I have yet another order without the full amount of tax included in our Bigcommerce back office. This makes probably the 6th order like this and the problem is going on 6 months or more. When can I expect this to be fixed??

What is the new order number? We are waiting for Bigcommerce to finish their investigation into this. I do apologize for the delay. If you can give me the latest order I will pass it on to them for further analysis.