Web Portal

The Agency for Administrative Modernization, I.P. (AMA) is the public institute responsible for promoting and developing administrative modernization in Portugal. Its performance is divided into three axes: service, digital transformation and simplification. This agency is responsible for flagship projects such as the Citizen's Stores, Citizen's Card and Portal or Simplex Program.

CHALLENGE

To standardize the web presence of the Portuguese Public Administration and the online services provided to the Citizen, defining good usability practices, application standards and providing a theoretical and practical knowledge tool that allows different public bodies a more efficient digital presentation and the provision of a best online service to the public.

solution

Development of Web Portal - usabilidade.gov.pt - which defines the Usability best practices that must be followed for the development of any Public Administration portal / website, aiming to facilitate the construction and standardization of the structures of sites and portals in the areas of governance. The portal developed using Liferay technology offers, besides theoretical knowledge on usability and UX Design a set of practical components for webdesigners and developers, available for download, as well as a Liferay template for the construction of sites within the Public Administration.

DigitalWorks was responsible for the integral development of the project, namely the production of the contents (texts) of the Guide to Good Practices, developed based on a Benchmark work in several national and international reference sites devoted to this subject, in addition to all Design and development of the Site and Template that is also available online.

Terms and Conditions of Registration

DigitalWorks uses the information collected by this form exclusively to facilitate the process of response to queries submitted by our clients.

We use the information collected to adjust our commercial response and under the scope of the services provided by DigitalWorks.

All of the data collected via this form is kept securely and confidentially and in compliance with the internal security and confidentiality policies and procedures. We do not share our data with third parties.

The data is kept in the Database during the period required to respond commercially to the client’s query, being removed from the Database after being used.

Terms and Conditions of Registration

DigitalWorks uses the information collected by this form exclusively for recruitment purposes relative to the job opportunities being advertised. The information collected is kept securely and confidentially and in compliance with the internal security and confidentiality policies and procedures. We do not share our data with third parties and the owner of the data may request its removal.

The owners of the data collected via this form may request the revision, update or removal of the data submitted. The person responsible for the data may be contacted through the email [email protected], and a copy of the data, its update or removal, may be requested. For this proof of ownership will be required.

The data will be kept in a Database for a period of 2 years beginning with the last form submitted.