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How One Melbourne-based Client Saved Time and Money by Outsourcing Their Company Compliance

Based in the heart of Melbourne’s CBD, one of CCASA’s clients prides themselves on providing practical, down-to-earth advice for people who want to maximise their wealth.

With 270 companies currently on their books and 30 new entities engaged every year, the team was finding the administration demands of running their growing business to be a challenge. In particular, their office coordinator was spending a lot of time on compliance administration and the directors were concerned she wasn’t able to focus on important tasks more related to core business.

The decision to hire a new administration assistant intended to address this problem, but with limited experience in compliance, this person still has a lot to learn. The costs of training a new staff member, as well as the opportunity costs of not having the right knowledge to make sure that their clients remain 100% compliant, were starting to show.

How CCASA helped fill in the knowledge gaps

The directors decided to turn this around by outsourcing their compliance requirements to CCASA. Not only did this free up a lot of time for the office staff but the efficiencies of using a company that specialises in company compliance saw very quick turnarounds on documents and high-quality client support.

The result? The office coordinator is now able to focus on work functions that have a more direct impact on business objectives and growth. And when staff have a query around compliance, they can call CCASA’s compliance team to receive expert knowledge and advice in an instant. Hours spent on the phone to ASIC is a thing of the past!

This high level of support from CCASA also guarantees there is no break in efficiency when training up a new staff member or when the business is going through structural changes. Staff can always rely on having their requests and queries actioned quickly. Plus access to CCASA’s debt reports helps them keep track of where their own clients are at in the invoice cycle.

Chat to CCASA

If you’re interested to hear how you can streamline your company compliance activities or free up staff time by outsourcing administrative tasks, feel free to get in touch with our compliance experts. Contact Paolo at paolo@ccasa.com.au to discuss your company needs. We’d love to hear from you!