Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Infants do not qualify for Voyager miles.

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

SAA implements full contingency plan following industrial action

JOHANNESBURG. 20 February 2009

South African Airways has today implemented a full contingency plan to minimise disruptions to passengers after the South African Transport and Allied Workers Union (Satawu) embarked on industrial action.

Customers are advised that at this stage, SAA’s operations are unaffected but some disruptions may occur today.

The industrial action follows a dispute declared this week by Satawu relating to three issues. Satawu demands that the payment of retention premiums be extended to all employees, and that SAA immediately halts the use of labour brokers.

SAA remains committed to continued engagement with union leadership in an effort to resolve the current impasse. The airline trusts that the union will appreciate the importance of such continued engagement.

SAA will keep customers informed on an ongoing basis regarding how the strike may affect operations.