Bruxelles, Brussels 1020

Betreffende de job

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

We are currently looking for a

Customer Service Front Office Agent - Beauty Care Professional ‏(m/f)

We are currently looking for a Customer Service Team lead to join our team in the Beauty Care Professional division in Belgium, Brussels. You will be part of a professional team, within our successful company with a strong focus on innovation, teamwork, quality and customer dedication.

YOUR ROLE

Support Head of Customer Service Professional with daily tasks and projects

Build up strong customer relationships, by providing customers the right advice & assistance

Communicate fast, accurately and reliably with internal and external customers and provide the necessary information needed to support the overall process, as well as making required documentation available to our customers

YOUR SKILLS

You are customer-driven, friendly and communicative

You are pro-active, can take initiative and be decisive

You take ownership & follow through on commitments

You work well autonomously and with accuracy

You have good problem-solving skills

You are a team player, willing to act as an active back-up function for your colleagues

A Bachelor grade or equivalent

2-3 years experience in Customer Service or equivalent role

A Fluent Dutch and French speaker, good English knowledge is required

You are used to work with Microsoft office tools (Word and Excel)

SAP experience is required

Some skills to lead a small team is a plus

OUR OFFER

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

INTERESTED ?

If you are interested by this position, do not hesitate to send your resume and cover letter by clicking on Apply button below.