About Me

I am a communication and digital experience project manager with 15+ years of experience managing cross-functional teams, leading complex technology projects and executing programs and outreach campaigns that drive customer and employee engagement. A Stanford University Certified Project Manager and Risk Management Professional with a successful track record developing and implementing user-centric communications and marketing plans that deliver a seamless user experience (UX) across all digital channels and platforms.

Customer + Employee Engagement

75%

Strategic Communications

90%

Project Management

65%

Check out my work below. All products were developed, designed and produced by me; unless noted otherwise. For most of my projects, I serve as the project manager, communications lead, web designer, and primary media spokesperson.

STEP 1: Develop the project management plans

STEP 2: Share with your team to get their feedback

It's important to get input from your team on the deliverables and deadlines.They can also help you to identify potential problems that could negatively impact your project.

I am an active member of the Project Management Institute (PMI), an organization that provides globally-recognized standards, certifications, communities, resources, tools, academic research, publications, professional development courses and networking opportunities. I follow PMI’s practice standards and framework to complete my work.

Develop project management plans based on the "Guide to the Project Management Body of Knowledge (PMBOK® Guide)"

Follow the Agile Manifesto mindset, values and principles.

My On-Demand Services

Products

I can create, design and produce all types of high-quality digital products with a quick turnaround time.

Project Management

I can manage end-to-end project delivery and execution (from the scope, implementation to closing) for your communications and technology programs; including the development of all related communication products, branding, and visuals. For most projects, I will be using the “Agile” approach to manage your project. You’ll be able to see continuous, incremental deliverables from me.

Technology

I can support your disruptive technology projects (e.g., translate data into stories, manage data insights, and use data to create business value).

Support

Most digital assignments (e.g., web updates, press announcements, news briefs, social media posts and similar tasks) can be completed within hours, same day, and the next business day. Connect with me on Twitter @Helduong or LinkedIn (helenduong) if you need support.