I'm signing up and it says my phone number is being used but it shouldn't be in use this is my only account with Upwork!! I was signing up at an earlier date but I got half way thourgh the process and bailed and I put my number on that so I thought ok I'll try logging into that one and deleting it and so I did but it still says my number is in use and now I can't get into the deleted account to remove it! So I can't proceed with making my first account...

In the process of making my profile and ran into an error that says my phone number is used by another account. I checked my email history and it seems I created an account with the same email about one year ago. Not sure how I was able to create a new account with the same email... Looks like there could be a bug in the system? Please help look into this so I can verify via phone number and complete my profile. Thank you.

Thanks for reaching out to us. I checked and it seems that the account you are referring to is not registered under the same email address as your newly created one. Regarding your request, one of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

In the process of making my profile and ran into an error that says my phone number is used by another accoun. Please help look into this so I can verify via phone number and complete my profile. Thank you