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2018 Honda HR-V LX AWDUsed Cars
in
Lachute, QC J8H 2N1

Avg. Dealer Rating: (5 reviews)
"Avoid this dealer. Find one of the many honest ones. They advertised a demo Honda Accord sport and in the online ads quoted a monthly purchase payment. As I had to drive to Cornwall and they were only an additional hour and 1/2 putting them about two and half hours from my home I nonetheless phoned them and made arrangements to come and see the car after my Cornwall appointment was finished. As I was driving the finance manager was extremely helpful in pre-clearing financing and the salesman superb. Upon arrival the salesman was there to meet me, welcomed me and you could ask for no better. The finance manager, unlike most finance managers, made it his business to come out of his office and say hi and to welcome me to the dealership. At that moment I was planning on buying the car as it was a right car and, at the advertised pricing, the right price. I was astonished to be presented with a contract with a monthly payment of over one hundred dollars a month more than the advertised price. I felt sorry for the salesman because he had to tell me that the dealer demo kit was not in the advertised price. Yet the advertisement specifically says that it is included in the monthly payment price. Additionally, even if you accepted that lie it did not justify the monthly charge on the contract I was asked to sign. When I refused to sign saying that I would take their contract home and think about it overnight they did the usual thing of the salesman saying he would have to talk to the manager. I said I would go with him to the Manager and he said I could not. The salesman returned to say they wanted my business and asked me what they could do to have me sign. I said that I found the price strange but that I would take a copy of the quotation to my local dealer to give them the opportunity to quote but even if my local dealeer quoted less I would still give thjem the business as long as the total price was within $500. This despite the fact that leadership is two and half hours from my home and I have dealt with the local outstanding dealer before. I was very forcefully told that I could not take that proposed (quote) contract with me. In retrospect I am sad that I did not. In meeting with my local dealer and reviwing all of this I discovered that I could buy that car brand-new, not a demo, for well over a hundred dollars less per month than was in that contract I had been presented with. My local dealer is of the opinion that the reason they did not want me to have that piece of paper was because if another dealer saw it they would report it to Honda and they would be in very serious trouble with Honda. The manager did not even meet me and obviously he was trying to get more than $6000 over the life of the contract above what the normal price from any dealer new would be. Presumably, he thought because I had driven so far and wanted that specific car that he could fleece me. The salesman who had only been there four months was outstanding as was the finance manager. In subsequent emails they asked me what I wanted. I said to be sold the car in accordance with what they had posted on line rather than asking me what I wanted. I did not get an answer. The manager who was on duty is not the owner so it is possible that the owner is honest and it is only the manager on duty who is not. However, the owner did not step in afterwards in my subsequent e-mails and, in the final analysis, it is he who hired and chose that manager as his representative. There are many honest Honda dealers. Take your business to them. AVOID HONDA LACHUTE!"

2018 Honda HR-V LX AWDUsed Cars
in
Saint-basile-le-grand, QC J3N 1M2

Avg. Dealer Rating: (11 reviews)
"The dealer responded, but I was a bit too late. Someone else reserved and later bought the vehicle. The dealer tried to help me find another vehicle that might suit my needs, but didn't quite have what I was looking for. A+ for effort."