A Few Commonly Asked Questions

If you have further questions or need more information, please contact us.

Are people receiving services able to choose where and with whom they live?
We realize a person’s happiness is greatly dependent on having supportive, patient, and respectful people in one’s life. Therefore, we learn as much as possible about the individual during the screening process so we can work with them and their team to determine the best placement. We strongly recommend a visit to the home is scheduled to meet residents and staff.

Are family members and friends allowed to visit RSI homes?
We encourage the people we serve to continue growing in their relationships with people who are important to them. We do all we can to support their desire to spend time with family and friends in their own home and offer privacy during visits in a secure and caring environment.

Can individuals keep over-the-counter medications and take them as needed?
As long as we obtain a doctor’s order and approval, people living in our homes can keep over-the-counter medications at their bedside. We may ask that they report to staff when they take them so we can track usage and results. If another person in the home is at risk for unsafe medication consumption, we may require that it be kept in a locked location.

Do nurses work regular shifts in the home?
RSI nurses visit each home a few times a week, and more often if there is a need. They are also available 24 hours a day by phone for any staff questions or concerns.

Do you maintain a waiting list for your homes?
No, but we do keep in contact with anyone interested in our services and are always happy to discuss placement options. View current openings here.

Does a nurse administer medications?
No, we train our direct care staff to administer medications via a comprehensive medication course. We have a very strict medication protocol in place to ensure medications are administered safely.

Does RSI provide intravenous (IV) therapy?
No, but we bring supported individuals to medical appointments, which may include outpatient IV therapy.

How are services paid for?
Services provided by RSI are paid through Minnesota Medical Assistance and state and county funds. RSI also accepts private pay.

How does one obtain public funding?
To obtain authorization for public funding for any of RSI’s services, you may need to contact your county social services department or county health department. Please feel free to ask us for assistance with this process.

How does RSI determine if it can meet the needs of someone seeking services?
RSI has a long history of successfully developing services to meet the unique needs of people with disabilities. With an experienced team from both the medical and behavioral fields, we have the resources to offer supports across the spectrum of services being offered. This has allowed RSI to serve people with any type of disability, including those who are medically fragile or who have high behavioral needs, and help them maximize their ability to live the life they choose.

How will supported individuals get to their medical appointments? Will they have to take a bus?
RSI staff go through vehicle orientation training so they can safely transport the people we serve to all medical appointments and be there to offer assistance if needed. If they prefer to take a bus with staff, arrangements can be made to do so.

Is ARMHS available to people who receive other services?
Yes, ARMHS works in conjunction with case management, financial management, employment resources, CD programs, outpatient mental health services, assisted living and board/lodge facilities, and supported living settings. ARMHS services cannot be provided to individuals who receive ACT, T-ACT, or are currently residing in an Intensive Residential Treatment (IRT) facility, prison, nursing home, hospital, or chemical dependency treatment facility. ARMHS can be set up once the individual is transitioning out of one of these residential settings or if they discontinue T-ACT services.

What are the responsibilities of RSI nurses?
Nurses oversee health and medical needs, train staff on medical procedures and medication administration, supervise staff in providing appropriate medical care for all supported individuals, and serve as the medical consultant on each person’s team. They also act as a liaison between health care providers and people receiving services at RSI.

What happens if somebody gets sick and a nurse is not present?
RSI has 24-hour on-call nursing support available to direct medical care, even if a nurse is not present.

What structured activities are offered?
Activities vary depending on the individual. Our coordinators help each client develop a plan based on personal goals and interests. Activities could include attending school or classes, looking for employment, pursuing hobbies and interests, going out for coffee, exercising, and attending clubs or social events. We also offer small-group activities that are agreed upon by the people living in each home.

Will individuals be given time alone (without staff supervision) in the home or the community?
This is an individual decision made by the person and their team. Some individuals can safely remain alone for periods of time while others may need staff supervision at all times.