BlueHost Has You Covered

BlueHost has you Covered …

Have any of your web sites given you an awful, heart sinking, unwanted message such as “dangerous site,” “beware of spam,” “404 Message”, “remove malware” or maybe you suddenly have been locked out of your own site? BlueHost.com has your covered.

I have had this experience a few times. After reaching out to a trusted colleague to help me, my hosting service actually blocked her url at first and only unblocked her after several emails back and forth. Then she attempted to remove a malware script and again I had to contact the host because only they were able to remove it. I knew then that working with that hosting service and paying an individual by the hour was going to be a time-consuming, hugely expensive ordeal.

BlueHost To The Rescue

My newer web sites have been hosted atBlueHost.com and my tech friend suggested that I contact them to see if the newer web sites also had spam. Sure enough, they did. However, to my surprise and delight BlueHost provides additional service. They actually help you to remove malware.

Did I mention that I always get a live technician on the call and they speak English clearly? They are courteous and spend whatever time is required to get the task done. They have helped me set up brand new web sites, point domain names, and any other small or large issues within their scope of services.

So to get my malware removed, Blue Host set me up with Site Doctor, a company that comes into your web site cpanel and clears away all the malware. Of course, in the process of clearing away malware they also removed some of the recent changes to one of my my web site themes that had made it look professional. But that was a small problem compared to the huge relief at knowing that all my sites hosted at BlueHost are now cleared from malware. Site Doctor goes into your cpanel and removes all the malware from all your web files.

And after the malware is removed, Blue Host does not leave you on your own as my other hosting company does. For a reasonable fee, they offer an additional service called SiteLock. By purchasing this service, my web sites are being scanned regularly and any malware scripts are automatically removed. This service is also at a highly affordable rate, although it may require a separate fee for each web site. That is a reminder to remove old web sites containing sales pages that are no longer relevant or information that can be moved into my current web sites.

BlueHost To The Rescue Again

I decided it is time for me to move my older web sites away from that other hosting company. After checking out a few other hosting services, I decided that I have been pleased with the service at Blue Host for several years and I don’t know what will happen elsewhere. I called ipage.com, was put on hold for about an hour, and finally gave up, never actually speaking to a live person.

BlueHost offers another valuable service called Site Transfer. Although I was put into a queue and it is taking longer than I would have liked, it is extremely affordable and after the web sites are transferred, the Site Doctor I had purchased will clear out the malware without charging an additional fee.

I stayed too long with a hosting service that does not offer any additional help when I run into problems. Their attitude has usually left me with a sense that I am bothering them, that they have more important things to do, even though they have charged a much higher fee for many years. If you’re looking for a reliable, cost-effective hosting service for your web site needs, I highly recommend you check out BlueHost.com. If you are anything like me, you will be relieved to have a hosting service you can trust and rely upon.

About The Author

Dr. Erica Goodstone is a Spiritual Relationship Healer helping men and women heal their relationships through love. She has been actively involved with blogging and social media for many years, having been coached by some of the leading online marketers. As a Licensed Mental Health Counselor, Marriage Counselor, Sex Therapist, Body Oriented Psychotherapist and Personal Life Coach, Dr. Erica’s life’s work is about revealing the simple secret to creating love that endures. Her popular book, Love Me, Touch Me, Heal Me and her novel, Love in the Blizzard of Life, as well as her Kindle and Smashwords books, all delve deeply into the heart of love – what interferes, suppresses or helps love to grow and thrive. Hint – it all begins with self-love. As a budding online marketer, Dr. Erica has appeared on numerous radio and TV shows and has created a web site and 2 Facebook Groups, as well as her upcoming webinars, to help therapists and coaches to build their brands and market their practices online and offline.

I’ve been with one hosting company for the past 5 or 6 years, and I’ve been happy with them for the most part. I hear both good and bad things about BlueHost. Thank you for your positive review! I will certainly keep them in mind, should I need to change.

Miriam,
I must admit that BlueHost can keep you waiting on the phone, and sometimes their tech reps don’t know as much as they could, but I have been quite satisfied after having had a really negative experience with my previous hosting service – which was much more expensive. Never heard of Green Geeks.
Warmly,

I dont want to sound negative but maybe they have gotten better because years ago I used Blue Host and they were awful. I am pretty happy with Green Geeks. They have gone out of their way to help and would recommend them to anyone.

Hi Erica,
Thank you for sharing your experience with us. This can be certainly helpful for a lot of people online as it’s a common issue with many hosting providers.
I currently don’t having such issues with my host but in a couple of months, I’ll be expanding my sites’ network. I’m going to use Bluehost for that based on your recommendation.
Best!

Sue, BlueHost provides great service but each time you call you get a different person and sometimes it takes a long time; at other times it is quick. But they do keep notes and they have helped me with lots of small technical stuff.
Warmly,
Dr. Erica

Thanks for sharing your experience with BlueHost. I was so relieved to have my malware removed and now having my sites regularly monitored. That is a huge relief. Warmly, EricaDr. Erica Goodstone recently posted…Happy Marriages Don’t Just Happen

When my other hosting service told me I had malware a few months ago, I thought they were fixing it. Instead, they blocked access to my web sites (my opt ins and quiz, etc.) and I didn’t even realize that. Then, whenever I contacted them, I could not get a live person. And the attitude felt like they were doing me a favor and I was being a bother to them. With BlueHost, I have gotten live people who speak English clearly and who make every effort to help me because I have a question survey afterwards and they want a good report. I spent hours on the phone with different techs and every one was as pleasant and helpful as the other. Finally, all the malware is removed through Site Doc, including the sites that were transferred from a different host. Now I have Site Lock that scans the sites daily. And I and all my files transferred. When the quiz did not work properly, the tech guy spent the time to fix it so that all is working and I can kiss the other company good-bye, for good. Customer support is essential in this digital world. I had bought a product a few months ago and when I tried to reach support they had a 5 day vacation, about a week after a launch. Needless to say I was very upset and I insisted upon a refund. I won’t deal with a company that doesn’t have excellent customer support. Warmly, EricaDr. Erica Goodstone recently posted…Happy Marriages Don’t Just Happen

It is great to know how Blue Host has a wonderful service. There is nothing better than getting a live technician that speaks English to us and walks us through. Now that is customer service! When dealing with hosting companies, I like to know that there is someone life that I can talk to.
Thanks for sharing your story. It is the best way to know what a service stands for and although I don’t have Blue host, if i decide to build another site, I’m going to use it.

William,
My other hosting service did not have 24 hour phone contact and when I sent a request for help I often felt as if I was bothering them. BlueHost techs have spent hours on the phone with me, helping until the task was done. My web sites were infested with malware – removed. That’s when I decided to transfer my other web sites – done. And my quiz was not functioning properly on one site – fixed. There was a slight additional fee for each service but very affordable and well worth it. Their customer service is what counts.Dr. Erica Goodstone recently posted…Happy Marriages Don’t Just Happen