What happens if I received a damaged item?

Sometimes items end up being broken in transit, and we are more than happy to replace your item for you within 30 days of delivery.* If we do not have replacement items, we will give back add-on credit or refund you for that item/portion of the box.

Please send us an email at support@globein.com with the following information:

the email associated with the account,

the name/color/size/design of the product, and

a picture of the damaged item.

*If it has passed 30 days of delivery, we are not able to accommodate replacements.