Holiday & Special Opening Hours

Store currently closed for refurbishment. We will be re-opening on Wednesday 16th March at 1pm

Frames from £39Exclusive Brands at Vision Express Kidderminster

Get Directions

The store is located in the Swan Shopping Centre in the centre of Kidderminster. You’ll find our entrance on High Street, next to O2.

By Car:

The main routes into Kidderminster are the A442, A456 and the A449. Within the town centre, the Swan centre is well signposted. The entrance to the centre’s secure car park is on Blackwell Street.

By train:

Kidderminster Railway Station is a ten minute walk from the store. On exit of the station, head left along Comberton Hill, across the roundabout and along Oxford Street. Continue along it as it becomes Vicar Street, and turn right onto High Street.

Breakage protection

Meet the team

Claire Weaver
- Store Manager

A big welcome from all the team here at the Kidderminster store.
We are here to look after your every need when visiting Vision Express, whether it's for an Eye Test, Contact Lens fit, choosing a new pair of glasses or just popping in for a simple repair.

Your NHS Entitlement

Get a free eye test

Some patients qualify for a free NHS eye examination and optical vouchers. Find out if you are eligible for a free vision test.

Criteria

NHS funded sight test

NHS Optical voucher

Aged under 16

Aged 16, 17 or 18 in full time education

Aged 60 or over

Diagnosed with diabetes or glaucoma

Considered to be at risk of glaucoma(as advised by an ophthalmologist)

Aged 40 or over and the parent, brother, sister, son or daughter of a person diagnosed with glaucoma

Registered blind or partially sighted

Eligible for an NHS Complex Lens Voucher(your optician will advise on your entitlement)

On a low income and named on a valid HC2 (full help) or HC3 (partial help) certificate

A prisoner being seen outside prison

Complaints

If you or your representative would like to make a complaint, please contact Sam Wilde at Vision Express, Ruddington Fields Business Park, Mere Way, Ruddington, Nottingham, NG11 6NZ or telephone 08000 382 177, fax on 0115 988 2325, email to . Your complaint will be acknowledged within 2 working days and you will receive an estimate of how long the investigation of your complaint is likely to take.

If your complaint relates to your sight test and you are not happy with how your complaint has been handled either by us or by NHS England, you will be advised of your right to take your complaint to the Health Service Commissioner (Ombudsman). If your complaint relates to your spectacles or contact lenses you can contact the Optical Consumer Complaints Service, 6 Market Square, Bishop’s Stortford, Hertfordshire, CM23 3UZ.

Your Safety

Vision Express Kidderminster and all our practitioners and staff are committed to operating and maintaining effective systems for infection control to protect both patients and staff. We comply with all relevant Health and Safety Executive legislation and Medicines and Healthcare products Regulatory Agency requirements.

Store Reviews

Customer reviews

"I have never had my eyes tested since I was a small child. I am now 57 so I had no idea about Opticians. I got a voucher and decided to go. I was greeted by a lovely lady who was very welcoming and helpful, explaining all procedures.
Mr Parkash Bhomra made me feel very much at ease and I found it very interesting when he explained about my eyes and what I needed.
I just wanted to say "thank you" and I will be returning to buy my glasses very soon."