Abstract

The traditional use of signs has failed to overcome the problem of wayfinding in hospitals. Aswayfinding problems are clearly linked to healthcare outcomes there is need to find a moreintegrated approach to solving the problem. In this paper it is shown that it is possible toembed forms of knowledge that make it easier for people to find their way with little need forsigns. Evidence from literature and from fieldwork supports this assertion. Methods used forour research included direct observation, analysis of photographs and discussion withmembers of staff and other users of the setting.