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Thank you for your review, we appreciate you choosing Ductworks, Inc.
Sorry for the miscommunication... When we clean Air Conditioning coils, in most all cleanings, is just the evaporative coil (air conditioner coil located above the furnace- inaccessible to homeowners). The condensing coil (air conditioner coil located outside) is typically a item that most homeowners maintain. We communicate this during the estimate process, and try to be as cost-sensitive when performing cleanings. If you would like us to clean your condensing coil please call our office and we will schedule the service.