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Premature Exclamation
01/14/2014

Pros:

- The aluminum pad is light

- The concept is great

Cons:

- Fans are very low quality

- Patience is a virtue

Other Thoughts:

I wish that I'd been more patient before my initial review. I still like the aluminum pad's lightness, but now that the initial purchase buzz has worn off I see quite a few flaws in its construction quality. More importantly, one of the two fans is already failing after less than 100 hours of use (I've only used the fans a handful of overnights while re-encoding video). I figure that my original five-star review and this one-star review average out reasonably well, although I'd round down to two-and-a-half stars given everything.

Manufacturer Response:

LouieChuckyMerry,I'm sorry for the troubles with your NotePal U2. You can use our Part Request form linked below to request replacement fans under our warranty of the unit. If you have any questions or concerns, or would like to tell us specifically your observations on the construction quality, please use the Contact Us link below to come talk with us directly.

Regards,Kevin with Cooler Master

External Link(s):

Part Request
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Contact Us
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