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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

The Pay and Personnel Center has a library of Direct Access informational material available in Power Point (PPTX) format. Contact PPC Procedures and Development Branch (P&D) at PPC-PF-PD@uscg.mil for more information or for a copy of any of the presentations listed below.

Topic

Description

Advancement

This provides a stem-to-stern explanation of the Enlisted Advancement process.

Aviation Career Incentive Pay (ACIP)

This provides a basic understanding of the policy/rules/definitions regarding ACIP.

BAH/COLA/Payroll Verification Reports

This provides detailed instructions on how to run the BAH/COLA and the Payroll Verification reports in DA.

Contracts

This provides instructions and guiding principles for processing/approving/printing Reenlistment, Extensions/Reextensions Contracts in Direct Access. This also covers Extension reports available in DA.

Corrections, Deletions and Stops

This provides instructions on which specific pay entitlements can be corrected, deleted or stopped in DA using Pay Corrections. It also addresses BAH and CONUS COLA changes as well as In Range vs Out of Range.

Debts, Payments, Advances and Payslips

This discusses debts, payments, advances and payslips.

Identifying In-Service Debts in DA

This provides the procedures for Identifying In-Service Debts, Determining the Remaining Balance owed for a Debt and doing Research when a member has multiple debts open in Direct Access.

IDT Orders - Command

This provides instructions for a Command to process IDT Orders.

IDT Orders - Multiple

This provides instructions for a Command to process IDT Orders for multiple members.

Now that the official launch of DA 9.1 has concluded and PPC Procedures and Development staff is back on the road, it is time to introduce another training option for personnel support staffs. As you are aware, there are resident Base training sessions being conducted through the end of fiscal year 2015. We realize that even though we have targeted a large population that some may not be able to attend.

Virtual Training Requests:

After everything that has been published and shared there still may be some specific areas that need guidance and attention. In order to continue to meet our customer service obligations, PPC Procedures and Development would like to extend the availability of specialized virtual sessions for anyone and everyone upon request. We are more than willing to customize a session for your office that meets specific training needs. Some examples of a request follows:

There have been so many changes to both procedure and policy, how do we know what process to follow and where do we find _______________.

How to Request a Specialized Office Session:

If any of the examples apply to your office or there are other areas you want to explore please send an email detailing the request to: ppc-pf-pd@uscg.mil.

All sessions will be customized to meet your needs and will be held via Adobe Connect with live teleconferencing to elaborate on discussion, hear firsthand your obstacles, and share solutions with everyone. All requests are first come first served and will require flexibility on dates and times due to limited staffing of Procedures and Development.

Thank you for all you do! We are here to help always and look forward to serving your needs!

Welcome to the Procedures and Development (P&D) Branch “ON DEMAND” Virtual Road Show! This section is designed to allow you to select topics from an “a la carte” menu to develop your own personal or divisional training programs. These are the same presentations we use when we deliver on-site training. If you need assistance regarding a particular topic or you wish for us to include a topic, you may contact us at: PPC-PF-PD@uscg.mil

Income Tax Withholding for Residents of Puerto Rico or Northern Mariana Islands

Rehiring Regular Officers into the CG Reserve

About the PPC Customer Newsletter

An authorized publication, the PPC Customer Newsletter is published under the direction of the U.S. Coast Guard Pay & Personnel Center. Views and opinions expressed are not necessarily those of the Department of Homeland Security or the U.S. Coast Guard. The PPC Customer Newsletter shall not be considered an authority for any official action and is non-record material. The PPC Customer Newsletter is published quarterly. Articles are solicited from all readers.