Service Uptime Guarantee

Commonly customers check out just the features they are going to get with a specific cloud website hosting plan and tend to forget something just as critical - the service uptime. As good as a plan might be, frequent downtimes could lead to lower search engine rank and lost customers regardless of what the reason behind them is. After all, not a lot of people would come back to a website that's inaccessible 1 / 2 of the time, not mentioning the misused money if you have invested in a marketing campaign. That is why, when you purchase a new web hosting plan, you should make sure that the service will be stable and your websites will be online 24/7. This means more traffic, or in case that you have an online store, for instance, higher uptime would mean happier customers.

Service Uptime Guarantee in Cloud Website Hosting

All of our cloud website hosting plans come with a 99.9% service uptime warranty. We can reach that goal by using a groundbreaking cloud hosting platform in which each and every service (files, e-mail messages, databases, etc.) has its own cluster of machines. We do not run everything on just a single machine as most companies do, so we have pretty much eradicated the downtime of any service and even in peak times we can balance the load between machines for the very best achievable performance of your websites. If one server fails, the other ones inside the cluster will take over in order to ensure the continuous functioning of the Internet sites. To prevent infrastructural difficulties, our server facilities use effective diesel backup generators and a number of independent Internet providers as to make certain that visitors will be able to reach your internet sites no matter what. We also have a team of qualified professionals tracking the web servers 24/7/365.

Service Uptime Guarantee in Semi-dedicated Servers

Our semi-dedicated server packages include a 99.9% uptime guarantee. As a matter of fact, you won't detect any downtime or service disruptions at all because of the fact that we use a groundbreaking cloud platform and rather than managing everything on just a single server like most companies do, we have separate clusters of servers that handle every service - files, e-mail messages, Control Panel, databases, and so on. We've got a custom made load-balancing system, so our hosting service is much more stable compared with what you would typically find on the market. To make certain that nothing will disrupt the work of your Internet sites, our server facilities have diesel powered backup generators and several separate Internet providers. We also have hardware and software firewalls to stop DDoS attacks and staff overseeing the servers 24/7 to sort out any software issue that may appear.

Service Uptime Guarantee in VPS Servers

When you purchase a Virtual Private Server from our company, we warrant that the physical hosting server your account is created on will be up and running at least 99.9% of the time. While we are not able to control what you’ll do with your VPS and what you set up on it, we will make certain that the main web server is going to work 24/7 with no disruptions. Our facilities have several Internet providers and backup generators to guarantee the uninterrupted work of all servers placed there. If you experience a difficulty with any virtual server on the physical one, we have a group of skilled administrators to resolve it in a very timely manner and to make sure that the other VPS server accounts in that server aren't going to be affected. We use only new, carefully tested hardware components for all the servers in which new virtual accounts are set up.

Service Uptime Guarantee in Dedicated Servers

If you obtain a dedicated server from us, we guarantee that it'll be functioning a minimum of 99.9% of the time. To begin with, your server will be built with new and carefully tested hardware components and we will not do any compromises with that. Our data center in the downtown area of Chicago provides powerful diesel backup generators, so in the case of an electrical outage your server will still be working and with many redundant Internet providers, your web sites are going to be accessible if there's any connectivity difficulty. In case there is any unpredicted circumstances, we've got trained system administrators which keep an eye on all website hosting servers all the time and they can take action immediately to eradicate the problem in a very timely manner. Last but not least, our hosting servers have software and hardware firewalls to stop the unwanted traffic in the event of a DDoS attack.