Why do my Galaxy Buds not connect well with other devices?

They work wonderfully with my Galaxy s10. However, when I connect my Galaxy Buds to my Surface laptop, the quality is not only bad, but when video chatting and on certain video platforms, I cannot adjust the volume. Is there some sort of app like the Galaxy Wearable app on Samsung devices that can fix this?

Any advice on how to overall improve my Galaxy Bud experience on my laptop would be wonderful :3