The staff here went to great lengths to be extra helpful. Really friendly. The furniture in the rooms and around the hotel seems to have been chosen with great care. Very nice effect. Very clean. Breakfast is basic, but fine. Can walk to airport in 5 minutes; tunnel museum in general area (short cab ride, or about 45 minute pleasant walk since you have to walk around edge of airport); 3 min. walk to bus that goes towards city centre; pleasant 25 min. walk to tram that goes right to city centre and the main attractions.

Traveller from hamilton, canada

Hotel "Octagon" is a newly opened hotel and it is located just 100 meters away from the airport. There are 15 parking lots …More

Hotel was much nicer then I expected. Very nice room and very clean. Food was excellent. The only negatives I could find was the process for checking in and out was bit laborious. There was no line and it took a pretty long time to check in/out compared to other hotels I've stayed at. This hotel is well staffed. My friend got yelled at for sitting on a chairs arm rest in the lobby. It was bery KGB like. That was a bit strange. The hotel is roughly 2 Kilometers from the old town. It's a short taxi ride or you can ride the trolly for less then two Bosnian marks. Taxis are hard to come by. Overall I would recommend this hotel.

A Traveller

Hotel Bristol Sarajevo is one of the landmark hotels in Sarajevo and Bosnia and Herzegovina. It is located on Wilson's …More

This is a 3 star with dated rooms but the staff made the difference. I stayed 4 nights and after the second night I had a problem with the boiler in the bathroom which was leaking. I went down to reception and spoke to Amir. He immediately suggested a change of rooms without even checking the problem or asking anything about it. In my opinion this is brilliant customer service. I have been in other hotels where I have had a problem with a room and have had to answer a series of questions and then had to speak to a manager where I've had to answer the series of questions over again. He also insisted I keep the bicycle I rented inside in a room behind reception for safekeeping. Again, it was his suggestion and not me asking. I also saw him with another guest who was going out but only had Euros. He changed their money with money from his own wallet, there was no question of charging commission, he was just happy to help out. He is a true asset to the hotel.
The first room I had was a twin room with a fantastic view over the city. One of the beds was soft and one bed was hard, I suppose it depends on your personal opinion about comfort. The breakfast was limited but there was bread, eggs, cereal, wurstel, ham and cheese. Hotels are expensive in Sarajevo so all in all I have to say this represented good value. Free wifi worked really well in the first room I was in but not so well in the second room. I was told at check-in that it may not work well in the rooms

I found my stay comfortable...nice staff...the manager Tarek is a very pleasant man and always eager to help....his father is quite friendly too....the hotel is located on a hill and is perhaps 7 minutes by car to the center of town....taxis are not expensive in Sarajevo.

Moe from Canada

The Harmony Hotel is 4-star guest house in Sarajevo , the renowned capital city of Bosnia and Herzegovina that offers a wide …More

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