The Pre-Approval Call-Center Manager manages efficient and effective Pre, POS, and Post Patient Access services. Maintains oversight of operations of Patient Access staff in Admitting, Emergency room, Outpatient areas and Bed management as well as scheduling and pre-certification staff. Insures all policies and procedures are appropriately developed and applied. Insures data integrity of the information collected in the all Patient Access areas. Ensures adequate staffing levels for all Patient Access tasks; provides continuous training for Patient Access staff for new and existing procedures and protocols designed to enhance and ensure efficient operational performance while striving to meet and exceed the needs of our customers. Collaborates in the development of operating and capital budget.

Education: High School Diploma required. Bachelor’s degree in a health-care related or Business Administration field preferred. Patient Access Certification must be earned within one year of hire in lieu of degree.

Experience: 5 plus years Patient Access experience plus 2-5 years leadership experience required one of which must be in Patient Access management.

360 degree coordinated careWith a focus on preventive medicine, healthcare education, and disease management, CarePoint Health provides patients with 360-degree-coordinated care delivered by the area’s best and most dedicated doctors, nurses, hospitals and medical staff.CarePoint Health brings quality, patient-focused healthcare to Hudson County. Combining the resources of three area hospitals — Bayonne Medical Center, Christ Hospital in Jersey City, and Hoboken University Medical Center — CarePoint Health is a new approach to delivering healthcare that puts the patient front and center.Our mission — to make Hudson County a healthier place for everyone through:Truly coordinated careWe are a network of doctors, nurses and other medical professionals who surround you and your family with expertise and attentiveness. Everyone works together to provide complete coordination, from the doctor’s office to the hospital to your own home.Top doctors who really careLeading physicians join CarePoint Health because we give them the resources they need to provide the quality of care they want to deliver. CarePoint Health doctors take the time to listen to patients and their unique concerns, so t...hat together, they can make the right decisions.Three leading hospitals, unitedCarePoint Health brings together three prominent Hudson County hospitals. As a patient, you benefit from the expertise and capabilities of a broad network of specialists and specialized technology.A focus on preventive careAt CarePoint Health, all of our medical professionals emphasize preventive medicine and focus on educating patients on how to make healthy life choices.