4.7/5 Customer Experience Rating

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"Unless you’re a bit of a layabout, your feet carry you around for most of the day. As such, I propose you owe them the very best. And the very best I can think of is extra fine, superior quality merino wool that’s luxuriously soft and silky. This wonderful fibre keeps you warm in the Winter and cool in the Summer, and your feet happy all year round."

I love my shirts purchased from Tyrwhitt. That said, the socks I purchase were sized 7-10 (or 7-11) for Medium. I am at the lower range of the Medium but the socks were too large for my feet. They hung loss and washing them did not help. They should have the option for size Small to choose from online but they do not. Since part of the purchase was done using a gift/certificate card, I am tossing them away. I tried.

Response from Charles Tyrwhitt:

We would love it if you were 100% happy with every product you ordered. We always want to provide our customers with the best possible product so I'm sorry we have disappointed you this time. Your feedback has been taken on board and I can't promise any sizing changes immediately but we make some in the future. Please take the opportunity to send the socks back to us for an exchange.

I love my shirts purchased from Tyrwhitt. That said, the socks I purchase were sized 7-10 (or 7-11) for Medium. I am at the lower range of the Medium but the socks were too large for my feet. They hung loss and washing them did not help. They should have the option for size Small to choose from online but they do not. Since part of the purchase was done using a gift/certificate card, I am tossing them away. I tried.

Response from Charles Tyrwhitt:

We would love it if you were 100% happy with every product you ordered. We always want to provide our customers with the best possible product so I'm sorry we have disappointed you this time. Your feedback has been taken on board and I can't promise any sizing changes immediately but we make some in the future. Please take the opportunity to send the socks back to us for an exchange.