Well, thats what they tell me, I enquired as to why my steering wheel is different to everyone elses, black spokes and no voice - phone controls on the left hand side, at first I think they thought I was having them on, but they took photos and sent them off to the powers that be and they agreed it was a "factory misfit" and will be supplying a complete new wheel.... didn't even have to argue or anything, which is nice.... may as well get what I paid for.... So it might be worthwhile checking out your Jeep to make sure its all there!