20 comments found.

Hello! MG downloads the code in html format according to newsletter standarts,
There is no sending option because it’s Builder only. For including sending option it’s supposed to have special dedicated server like MailChimp and other services have.
We do support downloading generated newsletters for MailChimp and EmailCampaign services (the main famous ones), but the sending itself is supposed to happen from these services.
Thank you for your interest!

Hello! Thank you for your questions.
Surely you are able to add, edit and remove your own new blocks.
In documentation you can find detailed instruction for creating templates.
Our Builder is not quietly open source. You could change our code any way for your purposes, you could share/sell templates built on the base of our Builder with the access to it, but you could not share/sell the Builder’s code itself.

Absolutely agree with your comments. But I am trying to change the images of the sample template you have. I have managed to change them but when I try to edit the sample template, the images in the blocks still are the ones you have. how can I change them?

Secondly, how do we run a template demo next to a version for customers who have purchased it. In example: When you check this MG Builder: http://mg-builder.lil.org.ua/?id=mailme_l1 users will see a popup window with a demo message when clicking one the 3 button in the left menu.

Hi there, I love MGbuilder! can it be used to create articles with a pre determined template? i.e i would like to give my users the ability to select a template and create their own articles with images and text and save it to an html file for them to publish.

Hello! You can use it this way but you have to take into account that we provide with demo template with Builder ONLY. Also page’s code is compatible with newsletter creation (that’s why it could cause validation issues). Aside of that there are no possibility to save intermidiate version and get back to it afterwards in case of Builder’s page is reloaded. Thank you.

Hello! This script is great! But what would be missing is that you have an instance of saving the template that you modified. Because when you unintentionally change pages when you return, modifications are not maintained. Or if the PC restarts, you have lost all your modifications. It would be good if the changes are maintained, or lastly, it ends manually saving that modification that the user is performing.

Hello! Thank you! We are working on function of export/import JSON file with template’s settings. Also we are investigating possibility of creating autosaving functionality. We’ll have to improve capability of our server. It’s good catch, we hope to release these updates in our new version of Builder.
Also it would be very appreciated to change mark from 4 to 5 if possible. It could help us engage more sales and as a result to afford us moving to more advanced server for realization our future release plans.

We have scheduled creating autosaving in our next release, it will be done in aprx. 1 month and also it will take several days (sometimes couple of weeks) additionally for reviewing by ThemeForest before being released.

I have sent you a batch of emails with asking to provide me with at least some of technical details but no result. You don’t need support, you need to have Builder installed by author’s hands on your server directly, but it’s not included in our service, sorry.
It’s very sad that somebody who claims something beyond the service put a 1 star mark to application with 5 starts only just because he ignores the CodeCanyon rules. Pretty sad because hard work of several programmers suffer from one unfair customer!

I also have replied to all of your emails. I do not understand how to use your script. I asked for help and you clearly stated the below and continue to offer 0% support!

Email from MGbuilder: “Unfortunately we don’t provide with service of adjustment on customer-side, only assistance with some particular questions.”

Email from MGbuilder: “So you think setting application on your side is support? Sorry, but according to ThemeForest rules support is consulting by email, assistance with solving issues, please read rules ar ask ThemeForest to confirm that. You don’t need support, you need to have it done by our hands on your server. You ask something which is beyond of our scope.

Again – I can give you refund just after removing your unfair rating and comment. In other case I’ll have to open ticket with ThemeForest where they’ll confirm above and remove your rating without refund. Please choose what option is better for you”

The below is Blackmail from MGbuilder:

Email from MGbuilder: “I’ll give you refund, but first of all please remove your rating and your comment. I’ll give you refund just after it. It’s a hard work project and it doesn’t deserve 1 star rating and bad comment just because you bought it by mistake not being professional in web-development as it’s required.”

I simply asked for help on topics related to your product that I do not understand, taking a few min to explain them would have been appreciated. I have purchased a few hundred plus products on codecanyon.net and rarely come across poor support.

There in paragraph “What’s not included in item support” is exact point “Installation of the item”. That’s what I repeated several times: we don’t provide with service of installation of application on your environment! And it’s regulated with CodeCanyon rules if they mean something for you!
I offered you to give you refund but you even don’t want to allow that you act beyond the rules!

Anyways – I asked for support which means help on your script. I thank you for your time and I wish you all the best. Any support at all would have been appreciated on any level. I am able to follow instructions pending I have some guidance and communication with you but you clearly are not willing to offer any assistance and you are stuck on not offering to help. Customer service is te key to success on codecanyon.net. Some of us are not programmers and we may require your patience.

It’s pretty sad that you still continue lying. I asked for details to help you but you provide with nothing. How can I help customer who is not able to specify his issue? You just want to have it done by author on your server ignoring direct reference to CodeCanyon rules which seems mean nothing for you. It’s very sad that good products suffer from customers who put 1 star mark instead of specifying issue and following rules.

Hi… i install, and i verified on demo put “data-section-id” on documentation say “For each editable block we need to put uniq attribute data-section-id for autosaving functionality”.... i see the code on demo and see data-section-id=”1-1” ok, and see on other blocks data-section, but when i change different block and choose reset, the reset apply for all !!! is just like a refresh…

I just purchased and I’m confused about how to run it. The file type when I unzip it is not something my computer recognizes and I have never seen either. Are there specific steps on how to use this? Thanks!

This is porbably a silly question but where do i find the archive? The only thing I got in the download was a file I can’t open because its a .rawr file so how do i even get to the archive to find the documentation on how to run it?

I still can’t figure this out and my boss does not check the email associated with this account regularly so is there a better and faster way to contact you about this issue? I need to get it working ASAP. Thanks!

Hi! I just checked it and it works fine, I have no problem with archive downloading. Please try to use other browser. Seems it changes extension of your archive. After using other browser please try to change file extension to *.zip and unpack it using your archivator. Definitely issue is on your side, it’s working well, just checked.

That was still not helpful to me. I have the zipped file just fine. It is when I unzip it I only get a file that is .rar

I have no idea what that is or how to access it. Therefore I have yet to see any kind of archive file.

I understand that it is probably user error but I am asking for you to help me figure out how to access builder that I already purchased. I never said that something was wrong with your work but I do need some customer service and help in accessing the file.

I have a screenshot I can send you if you need further explanation – just let me know where to send it to.

We don’t store user images. If you would like to import template into Mailchimp or EmailCampaign – these services are able to let you upload your images.
Also please note that MGBuilder doesn’t have function of email newsletter sending. So using Mailchimp or EmailCampaign is the best option, we have implemented simple integration with them specifically for purposes above.

Regular License

Regular LicenseSelected

$22

Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.

Extended LicenseSelected

$110

Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.