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Storms Bring Modem Mayhem

Some Optus customers are facing a $179 charge for a new modem following the storms that lashed the Victoria and NSW this week. Australian IT understands that the carrier has been called on to replace a large number of modems used for its HRC cable broadband service since the storms hit on Wednesday. Customers whose equipment is out of warranty will be charged $179 to replace their modems, which are only available from Optus