In our last Article, The Blind leading the Blind: State of Confusion in the LTCI Industry 2017 Holiday Edition (part one), we shared the results of a recent national LTC Survey conducted by Genworth in the 3rd quarter of 2017 that eventually highlighted American Consumer ignorance about Long-Term Care costs and it’s financing options.

We saw the downgrading in ratings for the Nation’s largest LTC carrier by a rating company because it repositioned $1.3 billion from Capital/Surplus to its LTCI reserves due to an in depth claims study.

An agent recently asked us if we knew the difference between an Assisted Living Facility and a Nursing Home.

Initially we thought he was just testing us to see if we actually did know what we’re talking about, but then we realized it is a much deeper question that many agents need to be able to answer for their clients.