Old Sent Messages

As I recall, I've always had old sent e-mails in the 'Sent' box of my Comcast e-mail account, as I've never deleted them. Now when I click on 'Sent', it only goes back 2 months. What gives? How can I access my old sent messages?

Re: Old Sent Messages

If you are still on the old email format, from the Inbox page go to Preferences>>>>>>Email>>>>>Email Deletion Schedule. How do you have the Sent folder set? If you are on the new format, Sent messages should be kept indefinitely until you delete them.

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I am not a Comcast employee. I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark it as an accepted solution!