If you choose to mail or fax your information, please provide the following:

your name as it appears on your check

contact phone number

mailing address

the Reference number located in the upper right hand portion of your collection notice

your full bank name

all numbers on the bottom of your check from left to right from the checks in question

a copy of your driver's license, military or state-issued ID

your Bankruptcy Case Number

the name under which the case was filed

the number and location of the Court in which the bankruptcy was filed

If you do not have this information, please provide the name, address and phone number of your attorney.

If you are calling for a refund of payment on a debt in bankruptcy, please call (800) 283-4567. Note that if your payment was collected prior to the date of filing, the payment may not be subject to refund, absent court process. Payments on debts incurred after the date of filing bankruptcy are also not subject to refund. Please allow 10 business days to process your request.