tag:blogger.com,1999:blog-1219593209707974691.post6305105216054757420..comments2017-12-27T02:18:42.671-05:00Comments on Eloqua Artisan: Cvent Integration with Marketing AutomationSteven Woodshttp://www.blogger.com/profile/06376596253100522418noreply@blogger.comBlogger8125tag:blogger.com,1999:blog-1219593209707974691.post-19402927728119489052012-04-23T23:46:56.049-04:002012-04-23T23:46:56.049-04:00Melissa,
can you send me the user name you&#39;ve ...Melissa,<br />can you send me the user name you&#39;ve set this up under and Eloqua instance name and I&#39;ll get the right folks to have a look at it. steven.woods@eloqua.comSteven Woodshttps://www.blogger.com/profile/06376596253100522418noreply@blogger.comtag:blogger.com,1999:blog-1219593209707974691.post-42417515162208229712012-04-23T23:44:25.047-04:002012-04-23T23:44:25.047-04:00Steve,
no I don&#39;t believe that guests are incl...Steve,<br />no I don&#39;t believe that guests are included.Steven Woodshttps://www.blogger.com/profile/06376596253100522418noreply@blogger.comtag:blogger.com,1999:blog-1219593209707974691.post-60156381035171572652012-04-23T12:50:57.434-04:002012-04-23T12:50:57.434-04:00We have run into an issue with this Connector. We ...We have run into an issue with this Connector. We started using the Cvent Cloud Connector in E9 to create Data Cards around mid-December. In mid-January, we received an email from Eloqua support that the connector did not have the data cards configured correctly and we needed to change the &quot;Unique Code&quot;. We created a new data card using unique code of Cvent Contact ID instead of Email Address (which is what it had been), remapped the connector and turned it on again. This worked correctly for a few days, but then stopped adding data cards on 1/21. The connector is still adding contacts who register to a contact group, but no more data cards are being added.<br /><br /><br />Support said the cloud connector should have never added registrant information to the data card. They said the data card was only supposed to capture attendee information, which is obviously incorrect according to this blog post. When we told them it used to work correctly, support said they weren’t sure how that ever happened because it should not have been possible. Their suggestion was to reconfigure the connector to accept registrant info on the contact table instead of data cards. Which we don’t want to do. Defeats the purpose of the connector for us.<br /><br /><br />We have talked to Eloqua Support and Cvent and can&#39;t seem to get anywhere on what changed in the connector so that it stopped creating Data Cards. Nor, have they been able to get the Cloud Connector to create data cards again. We have seemed to hit a brick wall with Eloqua support and Cvent. Support can&#39;t figure out the issue and Cvent says they can&#39;t help because they didn&#39;t build the integration.<br /><br /><br />Has anyone else experienced these issues? How can we get our Cvent connector to create data cards again?<br /><br /><br />MelissaMelissa McConnellnoreply@blogger.comtag:blogger.com,1999:blog-1219593209707974691.post-69923961478273184062012-04-06T10:53:48.895-04:002012-04-06T10:53:48.895-04:00Does the Cloud Connector pass Guest registration i...Does the Cloud Connector pass Guest registration info from Cvent to Eloqua? Cvent allows registrants to add guests (think spouse, etc) to registrations.Steve S.https://www.blogger.com/profile/18443357357939559704noreply@blogger.comtag:blogger.com,1999:blog-1219593209707974691.post-82900952485183569952011-11-04T16:24:09.499-04:002011-11-04T16:24:09.499-04:00How do we map custom Cvent fields to Eloqua?How do we map custom Cvent fields to Eloqua?Travis Paxtonnoreply@blogger.comtag:blogger.com,1999:blog-1219593209707974691.post-88267410373209425432011-10-04T11:49:50.940-04:002011-10-04T11:49:50.940-04:00Hi both - please refer to this link related to how...Hi both - please refer to this link related to how to do a form repost from RegOnline to Eloqua. Steven is quoted in this link also - but I thought I&#39;d repost here.<br /><br />http://topliners.eloqua.com/thread/1470?decorator=print&amp;displayFullThread=true<br /><br />Thanks!<br /><br />Bruce Anderson<br />RegOnline Account ExecutiveBruce Andersonnoreply@blogger.comtag:blogger.com,1999:blog-1219593209707974691.post-37427884035081883672011-04-17T21:54:42.209-04:002011-04-17T21:54:42.209-04:00Elizabeth,
thanks - nothing in the pipeline at the...Elizabeth,<br />thanks - nothing in the pipeline at the moment for RegOnline. You might want to start a discussion on the topic on Topliners to see how common the platform is among other clients. If it looks common, that helps us prioritize.Steven Woodshttps://www.blogger.com/profile/06376596253100522418noreply@blogger.comtag:blogger.com,1999:blog-1219593209707974691.post-49115925438382169432011-04-12T09:26:13.641-04:002011-04-12T09:26:13.641-04:00This is wonderful. . . are you developing somethin...This is wonderful. . . are you developing something similar for RegOnline? That&#39;s what we use and it would be extremely helpful.Elizabethhttps://www.blogger.com/profile/06265175590096078175noreply@blogger.com