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Welcome

... to Central Maine Power!

Whether you're a new, returning or current customer, we're happy to serve you.

Not only do we provide you with safe, reliable electricity, we make it easy to do business with us as well. We offer a variety of programs and services that are convenient and easy to use.

From payment options including eBill and AutoPay, to online tools such as our savings calculator and self-service options, we have you covered. Take advantage of all we have to offer by logging in to our secure My Account area. You’ll need a User ID and password – if you don’t have one you can create one in a few easy steps.

If you need to start new service with us, or make changes to your existing service, please refer to our list below to get started.

We are committed to providing exceptional customer service to all of our customers — 24 hours a day, 7 days a week, 365 days a year. You can count on us.

Information for Your Electricity Delivery Service

Delivery rates are approved by the Maine Public Utilities Commission. For bills that cover both electricity supply and CMP delivery, CMP forwards energy-supply payments to the appropriate energy provider. For a schedule of CMPdelivery rates, call 800.750.4000. Our TTY number for the deaf is 800.445.5631.

CMP's Delivery Role Under Maine Law

The State of Maine changed the electricity-utility business as of March 1, 2000. The law now separates electric supply from its delivery. You may choose a competitive energy provider, or automatically take energy from the Standard Offer provider. CMP no longer generates electricity. We operate the system that delivers your electricity, and we service your account.

Questions?

To ask a question or dispute a bill, you can call800.750.4000, send us anemail, or write to CMP Customer Service at 83 Edison Drive, Augusta, ME 04336.

Planning a Move?

If you are planning a move and would like to end service, we make it easy for you. Simply use our convenient Ending Service form.

If I sign up for eBill service or enroll with another online billing provider, can I also enroll in AutoPay service and have my bill payments automatically deducted from my checking account?

Can I pay the same amount each month?

Yes! With our SimplePay budget plan, you will will receive a bill each month for the same amount, making it easy to budget ahead. The amount will be an average of your bills from the last 12 months. Every six months we will review and make sure your bill is in line with the actual costs. The SimplePay plan goes great with our AutoPay service, since you'll know exactly how much to pay and when in advance. Learn more about SimplePay.

What options do I have to purchase my electricity supply?

Central Maine Power provides transmission and delivery of electricity. CMP is not a supplier and does not generate or sell electricity. The Maine Public Utility Commission chooses the Standard Offer (default) supplier using competitive bids to supply electricity at the best price. You may also shop for and choose another supplier if you prefer. Full details are on the Choose a Supplier page.

What options do I have to pay my bill?

Receive and pay your bill online through our eBill service or through your own online billing provider.

Use AutoPay (electronic funds transfer). With AutoPay, we’ll automatically deduct your payment from your checking account on the date indicated on the bill (approximately 23 days after we mail your bill each month). To sign up,Enroll in AutoPay or complete the form on the back of your bill payment stub.

Make a SimplePay through our ePayment service or by calling us at 800.750.4000 (and still receive paper bills). Go paper-and worry-free by combining AutoPay and eBill, our online billing service.

Pay In Person Bring your payment to one of our approved pay agents (nearly 1,100 supermarkets or other businesses) – and any Walmart and K-Mart location nationwide – and it will post to your account the next business day. To find the pay agent nearest you.