Testimonials

Mireaux Management Solutions Testimonials

Mireaux takes pride in helping companies achieve ISO and API excellence through Consulting, Auditing, Training and its Web QMS software. We are delighted that most of our clients go through their initial independent certification audits with minimal to Zero “0” nonconformity findings, and are able to maintain their certifications for years to come.

That is a result of our approach to every client, working closely to accomplish the necessary requirements, adding value to their processes and providing training to ensure objectives are met. Please read through some of our clients’ testimonials and let us know how we can help your company achieve its ISO or API certification objectives.

I believe this is an excellent course especially for companies who are looking to begin a QMS. For companies that already have a QMS, it serves as a tremendous course to provide clarity and understanding of the principles of what they have implemented.

For anyone looking to create or modify their company’s entity management system, this class helps you understand and create your own process procedures that will reflect your company’s ideas and way of work.

Peter LySafoco

Arcoteq

Product Description: API Q1 Practitioner Training (2018).

Very interesting class. We interacted and learned from each other. The instructor has a lot of experience and was able to site examples to illustrate the subject.

Kayode OyedemiArcoteq

Chemjet International

Product Description: API Q1 Fundamentals Training (2018).

Excellent course to prepare for API Q1 certification.

Eric HeathChemjet International

Lonestar Energy Fabrication

Product Description: API Q1 Fundamentals Training (2018).

Yes, course gave me the opportunity to truly understand API Q1 and also exercise the material and relate to everyday work/project issues.

Omar MartinezLonestar Energy Fabrication

Product Description: Root Cause Analysis Training (2018).

Yes, the course was well taught, as well as I have to say the instructor is well knowledgeable aned well educated in the subject and material.

Omar MartinezLonestar Energy Fabrication

Catalyst Energy Services

Product Description: ISO 9001:2015 Internal Auditor Training (2018).

Small class was excellent for addressing questions specific to my situation. Very timely as the QHSE manager of a new startup company seeking certification.

Stan BoatwrightCatalyst Energy Services

Gly-Tech Services

Product Description: API Q2 Fundamentals Training (2018).

Mireaux Management Solutions is the go-to training provider for advanced Quality Management Courses! The staff was extremely kind and knowledgeable of the training content. I would recommend anyone desiring a greater understanding of QMS application techniques to attend Mireaux’s state of the art training courses!

Tyler DupreGly-Tech Services

BJ Services

Product Description: API Q2 Fundamentals Training (2018).

Mireaux is a very professional and excellent company to obtain these certificates from. I would highly recommend anyone looking to advance their knowledge in Quality to consider attending these classes.

Chris LachukBJ Services

National Oilwell Varco

Product Description: Risk Assessment and Control Training (2018).

This training course helped me understand the process of R.A. and clarify terminology. I have related it to our operation in the exercises made in class. Instructor is well-experienced and always solving questions.

Raul SotoNational Oilwell Varco

ENI Trading and Shipping

Product Description: Risk Assessment and Control Training (2018).

The Risk Assessment course was very informative. It provided a lot of information to take away to utilize to implement new policies within my company. P. Sullivan is an excellent instructor.

I loved the class. It was very informative and I’m excited about learning more. Now I’m empowered and have a better understanding of the importance of Doc Ctrl and following ISO standards. I’ll be back again and again!!!

Sandra FrenchCheniere

Chemjet International

Product Description: ISO 9001:2015 Internal Auditor Training (2018).

This course will provide you with a start to finish strategy for performing an internal ISO 9001 audit. No matter what audit experience you have, the takeaways from this course will allow you to ensure your company is prepared for external audits.

Eric HeathChemjet International

Mil Spec Works

Product Description: Risk Assessment and Control Training (2018).

Paul was very knowledgeable on every aspect, answered our questions clearly and concisely and provided some great examples to help understand key concepts.

Mike HardisonMil Spec Works

Mil Spec Works

Product Description: Risk Assessment and Control Training (2018).

This course is rich in actual content. Once completed this knowledge can immediately be used to create or improve the Risk Assessment Process.

Greg HaugMil Spec Works

Product Description: Risk Assessment and Control Training (2018).

Paul was very knowledgeable on every aspect, answered our questions clearly and concisely and provided some great examples to help understand key concepts.

Mike HardisonMil Spec Works

Schlumberger

Product Description: API Q2 Practitioner Training (2018).

Excellent instructor with great knowledge and attitude. Great material to review and perfect analysis done on API Q2.

The Fundamentals of Document Control was an excellent class. I have been writing policies and procedures for years and I feel like I learned so much. I now have a huge to-do list. I can’t wait to get back and start using these tools.

Corinne HordCenturi Construction Group

Water Standard

Product Description: ISO 9001:2015 Internal Auditor (2017).

The Mireaux Team is wonderful to work with. Everyone is always so helpful and accommodating. I never feel like my question or request is “stupid” or a waste of their time. I am very appreciative of the personnel and relationship we have with Mireaux.

Denise CinadrWater Standard

Safoco

Product Description: API Specification Q1 Training (2017).

Instructor is very informative and experienced. Would recommend this course to anyone purusing their career in Quality. During my training at Mireaux, I’ve gained confidence in knowledge and as entering my new role in Management. Thank you! Also, thank you Pat for being a great trainer. We all could see the passion you share in educating us all.

Tina InthavongSafoco

Employee Owned Holdings

Product Description: ISO 9001 Internal Auditor Training (2017).

Paul did a great job communicating concepts and thoughts to a non-quality type person. Made the 3 days go by very quickly.

A great course offered by a professional organization, which truly understands the importance of quality throughout an organization. I will definitely consider Mireaux for future training and education.

Jorge LaraWolar Industrial, Inc.

Gaylord Chemical Company

Project Description: ISO 9001 Certification (2012)

“We would recommend Mireaux to ANYONE who is looking for assistance with their ISO program!”

Greg Ashe, Quality Assurance ManagerGaylord Chemical Company, L.L.C.

Air Drilling Associates

Project Description: Assistance with maintaining the API Q2 program (2016).

‘Our company has worked very closely with Mireaux Management for several years and their team has always been more than willing to help out and give guidance. Mireaux has a very knowledgeable staff that has always been able to help in a timely manner when an issue arises.’

“The Team at Mireaux assisted our Company in obtaining API Specification Q2. They are professional and helped walk us through the difficult path. They are flexible in the amount of in house application required and were open to flexible resource planning. They will be as involved as you need them to be on the front end and will be as involved as your individual requirements demand.
The software system they provide “WebQMS”makes for an easy transition to great quality management access to all employees and allows everything to be housed in one simple place. The system allows organized document control and great visibility for audits both internal and external.
We have been doing business with them since 2013 and now that we are certified we continue to use their services and expertise for all phases of quality management. Great System, Great People and Great Solutions”

Paul provided us with excellent feedback as we prepare for our audit next year. We appreciate his professionalism during this process and look forward to continuing our partnership with Mireaux into next year.

Eric HeathChemjet Inernational

Arcoteq

Product Description: Internal Audit against ISO 9001:2015 (2018).

The Auditor was knowledgeable of the standard and the oil and gas industry. This made his audit very informative, and I feel that it prepared us well for the pending BV Audits. Thank you for the time and preparation.

Larry KniejskiArcoteq

Alloy Metals and Tubes Int'l

Product Description: Internal Audit against ISO 9001:2015 (2018).

Harriet was, in my opinion, the best internal auditor we’ve had from Mireaux since Miriam herself. She was a clear communicator who was intelligent and insightful. Her attention to detail resulted in findings that exposed gaps in our system. She exhibited professionalism and warmth. Additionally, our staff felt like she noticed our noteworthy efforts and commitment to our quality system.

Jason KatesAlloy Metals and Tubes Int’l

Nissan Chemical

Product Description: Internal Audit against ISO 9001:2015 (2018).

Paul came well-prepared for the audit. He is fully knowledgeable in the quality system, yet has a practical approach to business. I would be very happy to bring him back for another audit, even though Paul created quite a list of things for us to do!

Robert GriffithNissan Chemical

PV Fluid Products

Product Description: Internal Audit against ISO 9001:2015 (2018).

Harriet did an excellent job of managing her time while on site with us, she was prepared and arrived with a good understanding of what we do here. Harriet has given us some excellent recommendations to help us fine tune our procedures.

Jerry VanBeekPV Fluid Products

Acute Technological Services

Product Description: Internal Audit against ISO 9001:2015 (2018).

Thru multiple auditors we have worked with at Mireaux it has always been a great experience. Paul was very knowledgeable during his audit and we look forward to working with Mireaux again in the future.

Paul did a fantastic job, he created and environment in the internal audit that allowed us to better prepare for our external audit and provided the hands on guidance we needed to identify areas of continuous improvement to our processes to better our organization. Thanks for all the help.

Richard ChismMcCoy Global – Cedar Park

Tetra Offshore Services

Project Description: Internal Audit against ISO 9001:2015 (2018).

Typically, all high ratings are indicative of a respondent not wanting to take the time to fill in a survey, however, all Excellent marks are truly deserving for the post audit evaluation. Paul was a pleasure to work with and I feel as though we truly covered a lot of valuable information in a short amount of time. The level of detail paid into the internal audit was also a complement worth noting from our DNV GL auditor, Eddie Ortega.

Scott EkissTetra Offshore Sesrvices

Suntron Corporation

Project Description: Integration of the Quality Systems, from ten manufacturing sites across the United States and Mexico, into a single online Corporate Quality Management Systems, that also addresses the requirements from 4 different standards (ISO 9001:2000, ISO14001, TS16949 and TL9000) and the Good Manufacturing Practices (GMP) (2002).

The work performed by Mireaux Inc. far exceeded my expectations. The capabilities that were developed across Suntron Corporation by Mireaux Inc. will allow us to better manage our systems on-line with no documentation. This gives us an added advantage for winning new business since this is a competitive edge that our competitors do not have in place today.

The project was lead by Miriam Boudreaux who has a very diverse background in both Quality Systems and Manufacturing Operations. Mrs. Boudreaux works in a very professional manner and is capable of operating in both a highly strategic or very tactical hands-on role. I would highly recommend Mrs. Boudreaux and her services to any company looking to move to a paperless system and implement a highly efficient cost savings infrastructure.

“Mireaux system and staff did an amazing job preparing our company for the ISO 9001 certification. Their quality management system is easy for our employees to use and easy maintain. Not to mention their staff was very attentive and highly responsive to our company needs. I look forward to continue working with them in the future.”

Jen Wargo, Quality and Resource ManagementEvositeMarch 20, 2017

Mobility Electronics

Project Description: Implementation of a Web Based Quality Management System and turn-key assistance with the ISO9001:2000 standard certification process (2006).

We are delighted to have worked with Mireaux Quality Consulting. Mireaux’s Web Based Quality Management System has been the ideal tool for our ISO implementation. The modules are very simple to use, both interactive and intuitive. Ease of use was most important to us to drive adoption and ownership.

I am pleased to be able to recommend and serve as a reference for Miriam Boudreaux as an expert Quality Management System (QMS) consultant.

Ms. Boudreaux was retained by Hart InterCivic in early 2006 to perform an independent internal audit of the Colorado Division’s QMS as part of its normal systems monitoring for ISO 9001:2000 certification. The audit conducted and the subsequent report produced by Ms. Boudreaux revealed a number of systemic deficiencies that were not previously identified during the regular surveillance audit by the certification body just a couple months earlier. Upon further investigation of the findings by Ms. Boudreaux, management determined a significant revamping of the QMS was required.

Ms. Boudreaux was instrumental in helping to update the Hart Colorado QMS, including management consulting, drafting procedures, providing training and performing additional audits as necessary to verify and validate the corrective actions taken were appropriate and effective. Within a few months, Hart had adopted a completely restructured and revised QMS that was inherently simpler and better understood by the users of the system, thus attaining a significantly greater level of acceptance and compliance. Ms. Boudreaux’s consultative approach working within existing processes ensured the new QMS was immediately recognized and embraced by the company.

In December 2006, Hart’s Colorado facility not only successfully passed its triennial ISO 9001:2000 recertification audit with a new accredited certification body, but was also able to expand the scope of its QMS certification.

If you have any questions or need additional information, please do not hesitate to contact me.

“I wanted to thank you for our new QMS system! The migration phase was a breeze and very quick. Since the system has been in place, I’ve received excellent support from you and your staff. Each time questions or concerns have risen, your staff has responded promptly and has respectfully worked with me to solve the problem.

It is so much better having an online based system as opposed to our old manual paper pushing system. Since switching to the online system, we have seen employee involvement in the program greatly increase. Employees are taking to the website to raise CIPs much more often than before.

Additionally, we have been able to involve more employees in the problem solving process addressing CIPs. Having an online based system has also greatly improved my ability to track and organize CIPs. I love that I can see the status of each CIP and know exactly where it is in the process by looking at one screen.

Furthermore, I have found the system to be much more user friendly than the last system. Updating, editing, and removing information is very simple and fast!
One of my favorite improvements is the calibration tracking system. What a dream! It is so easy to update, add, remove and track information regarding our equipment. Prior to tracking calibration on the web, we used a manual spreadsheet system. As you know, without single point management, spreadsheets can be a nightmare.

One of the greatest things about the new tracking system, is getting reminder emails of what is coming up for calibration. It makes for one less thing I have to remember manually check on a spreadsheet.

I’m truly gratefully for this part of the system! It was a pleasure working with you to get the system up and running, and I look forward to working with you in the future as well. I will definitely recommend your company to others!”

Tiffany GreenSonardyne Inc.

Water Standard

Project Description: Preparation and implementation of a Quality Management System that meets the requirements of ISO 9001:2008 (2011).

“I want to let you know that yesterday evening we received the electronic version of our ISO 9001 certificate. It is particularly important we thank you very much for all your patience and support since we started this project in 2011. As you noticed over the past year especially, the company as a whole has taken big strides developing procedures and using them. Gradually we embraced the value of quality and process approach to our work, and it started with the foundation you helped us define. I have expressed to management that the real work has only begun, and so we are committed to continue with the effort.
On behalf of Amanda and the management team, I appreciate all your direction and help.”

Eric Edmonds, Quality Assurance LeadWater Standard

Federal Flange, Inc.

Project Description: Assistance with the enhancement of their Quality Management System to meet API Specification Q1 9th Edition requirements (2015).

“In regards to our API Q1 9th Edition Audit] we did extremely well. We received two minor findings. The auditor told us that this is the best implementation he has seen among 39 audits he has conducted.
He made the same comments about Management Review, presentation of the data, and examples of risk assessment/contingency planning/MOC.
He also very much liked the format and the content of the procedures you drafted. Based on my discussions with him, there appears to be a significant gap in the industry between the initial preparation and the performance of the team personnel at the time of the audit.
Miriam, we sincerely appreciate your help and all the guidance you provided us.”

Mandar Hingwe, Continuous Improvement ManagerFederal Flange, Inc.

Total Industrial Services

Project Description: Development of a Quality Management System compliant to the ISO 9001:2008 Standard (2015).

“Miriam, I want to take the time to thank you for your support on working with us to develop and set up our new Quality Management System.
I found the professionalism and knowledge of yourself and your staff to be outstanding.
I was also impressed at the support provided by yourself and your staff after the program was rolled out.
Our company had the first critical audit performed by one of our biggest customers a few days ago. The auditor was extremely impressed with our new Quality Management System and informed us, he has not seen this kind of drastic improvement in a company that did not have much of a QMS in the past. Needless to say, our top management was extremely pleased. This accomplishment greatly enhances our opportunities for future growth in the industry.
We as a company are all very appreciative to you and your staff.”

I went to one of their trainings and it was amazing. I never knew document control had so much behind it. The training room was very good, good lighting, great snacks and the lunch…..WOW top of the line cater. Totally recommended!”

Randy Porres, Quality SuperintendentLinsaycaApril 19, 2017

Weatherford

Product Description: API Q2 Practitioner Training (2018).

The course content was great, but what really helped the learning experience was Paul’s knowledge and experience. He was able to apply Q2 principles to all/various industries/positions, which was great for our class given the broad background of our students.

“Mireaux Management Solutions has highly competent and professional training staff covering ISO and API standards. The classrooms are very comfortable and the atmosphere for learning is impeccable. If you are looking to expand your knowledge, this is absolutely the company to sign up with.

From my first inquiry to Mireaux Management Solutions I was given the utmost attention. I was promptly directed to President and CEO Miriam Boudreaux and learned that she would personally conduct the Internal Auditor training that we desired. She came to our facility and for three days we covered the ISO 9001:2008 Standard and auditor training guidelines. The workshops throughout the day provided hands on practical experience for our group of inexperienced personnel. Miriam made us feel comfortable and we greatly benefited from her vast experience and knowledge of the Standard. She made many helpful suggestions for our QMS program. Utilizing Mireaux’s proprietary software, she demonstrated how effective their integrated system for quality management was without applying pressure to purchase.

Miriam is very pleasant to work with. Her company offers competitive rates. I highly recommend their services and I would choose Miriam and Mireaux Management Solutions for any future QMS needs.

“I have found this training highly empowering in our ISO 9001:2008 program. I have been able to share the lessons learned with everyone in our facility.
The Mireaux 3 day Internal Auditor course is packed full with the tools we need to administer our Quality Management System. The course is very organized, approachable, and comprehensive. The exercises are fun, and have helped me to understand and implement our system with understanding and confidence. I refer to the materials over and over again in preparing our QMS.
I wholeheartedly recommend this course and working with the Mireaux team!
Many Thanks,”

Janet T. AlbaneseHydraquip Distribution, Inc.

Nissan Chemical

Project Description: Internal Audit against ISO 9001:2015.

“As part of our organizations continual employee training opportunities a number of our team recently attended a three day Internal Auditing class to the ISO: 9001:2008 standard. Prior to choosing Mireaux Management Solutions we internally performed the normal due diligence of comparing Mireaux with three other companies comparing cost, availability, training agenda, and so on. It soon became obvious that Mireaux met all of our requirements especially after speaking to Miriam Boudreaux in person. “This was my first time using Mireaux and i was very pleased with all aspects of the audit service. The auditor was even better than i had expected – very professional on all levels. She provided excellent feedback and a very thorough audit. We felt we received excellent value for the money spent. We are considering Mireaux for future services.”

“As part of our organizations continual employee training opportunities a number of our team recently attended a three day Internal Auditing class to the ISO: 9001:2008 standard. Prior to choosing Mireaux Management Solutions we internally performed the normal due diligence of comparing Mireaux with three other companies comparing cost, availability, training agenda, and so on. It soon became obvious that Mireaux met all of our requirements especially after speaking to Miriam Boudreaux in person.

“What a great experience with Mireaux! Real people, real results, no BS. Unlike other meretricious consulting firms, Mireaux delivers. Starting from the first telephone call to the boss herself, Miriam, back on 8/6/2015, up until now, with a last minute request to perform an Internal Audit, Mireaux’s staff responds in a very timely manner and my auditor Paul was off the charts! You know that sinking feeling you get when you go to Home Depot and get “help” from someone who doesn’t know a screwdriver from a sheet of plywood AND THEN you actually find “the guy”, who knows, because he’s been there/done that and answers all your questions? Enter Paul. He used so many real world examples based off industry experience to help clarify issues which was very helpful. His temperament was amazing, he could tell us we were all screwed up and we would still like him! :). We unequivocally recommend Mireaux for your QMS needs.”

“I attended a training course at the Mireaux Management Solutions facility here in Houston which was held by Miriam and was very helpful in building my knowledge and overall understanding of ISO 9001. Due to this positive experience Mireaux was my first choice in helping our company with the transition to the new Standard. The Mireaux team is very knowledgeable and I always feel in good hands no matter who I’m dealing with there. I highly recommend MMS to anyone who has training needs or needs help with a Quality Management System. I will definitely use them again in the future….”

“Miriam and the team at Mireaux have been fantastic in helping us attain Registration to API Q2 for our facility. They provided all the training and necessary documentation we needed to achieve this goal. This was a new and major challenge for us but their continued expert advice, contributions and detailed input helped us tremendously. All of our questions and requests for assistance were dealt with promptly and professionally. We can’t thank Mireaux enough for all that they have done.”

Graeme M., QA/QC CoordinatorDEMD, Saudi AramcoAugust 28, 2017

DEQ Coatings, Inc.

Project Description: Full turnkey assistance with achievement of ISO 9001:2015 certification including Consulting, Auditing, and Training.

“We are very pleased with Mireaux Management solutions. Great people to work with. Very professional. We had the honor of working with Ysolda. We definitely learned a lot, a small company with no ISO structure accomplished and learned so much in a few months. Now we are planning to expand and take everything we learned with the Mireaux group and apply it as we grow.”

Heron Garcia, PresidentDEQJanuary 30, 2017

Labwire, Inc

It is with great pleasure that I unreservedly recommend the services of Ms. Miriam Boudreaux and Mireaux, Inc. as consultants for implementation of company quality programs. Ms. Boudreaux provided excellent and timely services as our company, Labwire, Inc., sought to implement a comprehensive quality program. Ms. Boudreaux provided a customized Intranet program that has become an integral part of our company’s daily operation.

As a result of implementing this highly effective quality program, our company was able to achieve the requirements set forth by ISO 9001:2000. In fact, we were able to achieve this certification in less than two months from our initial meeting with Ms. Boudreaux, making Labwire, Inc. the only company within our industry to obtain this certification.

For knowledge, product development, and cost effective implementation, I highly recommend the services of Ms. Boudreaux and Mireaux, Inc.

Gary W. Butler, Director of Sales
Labwire, Inc.

We have been so pleased with the work product of Mireaux Inc. and specifically the guidance and demeanor of Miriam Boudreaux in our efforts to achieve ISO 9000 certification. What we had expected to be a daunting, laborious, and expensive task actually became an enjoyable process for our entire staff. By using Miriam’s all-inclusive, turnkey program we were able to achieve our goals ahead of schedule and under budget.

Within a short period of time we were actually using her Intranet program and making real strides in our product delivery to our clients. We are looking forward to managing our client service business with a new level of enhanced expectations for both our clients and ourselves.

I would highly recommend Mireaux Inc. and would be happy to talk with you about the process in greater detail.

Dexter Morris, Chairman/CEOLabwire, Inc.

Ameri-Forge Group Inc.

Project Description: Implementation of the company intranet and integration of the Business and Quality Systems, from five manufacturing sites across the United States, into a single online Business Management System, that addresses the requirements from ISO 9001:2000 (2003).

I have had the pleasure of working with Ms. Boudreaux on development of the Ameri-Forge Group Business Intranet System. Ms. Boudreaux and myself started this project in mid May of 2003. She developed the Intranet system and had the system up and fully functional by July 1, 2003.

The Ameri-Forge Group Business Intranet System was designed so we could take five different business and quality systems and combine them into one. Ms. Boudreaux was in contact with each facility manager and quality manager to gather their input to the designing of the system. After the Business Intranet System was designed Ms. Boudreaux gather the business and quality information for each facility and incorporated them into the Intranet System. Ms. Boudreaux developed a training plan and trained all personnel in the use of the system. From July through October we had two facilities recertified to ISO 9001:2000 and one facility certified to ISO 9001:2001. We also had our Metallurgy Lab A2LA registered. The Intranet System made our internal and external auditing process a pleasure to go through. We now don’t get ready for audits we are always ready.

Ms. Boudreaux has been very professional and methodical in her approach. She was a tremendous help in the process because of her knowledge in business and quality systems. The Intranet System has far exceed all expectations and was very reasonable in price versus buying off the shelf software. The System Ms. Boudreaux developed for the Ameri-Forge Group has saved us time and money, as well as, improved our documentation process. I would highly recommend the Business Intranet System for any industry.

Eddie SmithDirector of Quality, Health, Safety and EnvironmentalAmeri-Forge Group Inc.

Quick Connectors, Inc.

Project Description: Transition to ISO 9001:2015

“We looked to Mireaux Management Solutions to help us prepare for the transition from ISO 9001:2008 to 9001:2015, a well-constructed plan was created and carried out with excellence by the consultant, tech writer and the rest of the Mireaux team. We passed our transition/re-certification audit with zero non-conformances!”

“I wanted to drop a line off to you to tell you how enjoyable the seminar was last week. I ascertained quite a bit of new information from it and know it will assist me greatly in coordinating the system, as well as our personnel regarding the system.
The space for the seminar was lovely and I felt so pampered by the wonderful meals and restaurant “comps” we received. The opportunity to sit at the chef’s table for lunch was fabulous.

Thanks again for allowing me to attend the seminar, you were very gracious to allow me to attend since I had to cancel last year. Wishing you much success and looking forward to seeing you soon.”

Sharon Estopinal, Director of Business ServicesEPIC Divers and Marine

Posey International, Inc.

Project Description: Turnkey assistance in the implementation of a Quality Management System to satisfy the requirements of the ISO 9001:2008 standard as well as assistance to obtain C-TPAT partner status (2010).

I would like to thank Mireaux Management Solutions for their services provided which helped us obtain ISO 9001 certification as well as C-TPAT partner status.

We were very pleased with their work and truly believe that the Quality Management System they helped us put in place has definitely made our company more organized with clear processes and procedures as well as clear goals and objectives.

They were able to combine the ISO 9001 requirements and the C-TPAT requirements into one quality management system thus making it easier for all of us to follow. We are also using the Web QMS to keep all information regarding ISO and C-TPAT including procedures, forms, job descriptions and corrective and preventive actions.

I called Mireaux Management Solutions in late October 2009. I explained that we were in a rush to obtain ISO certification due to the Chinese government requirements.

On October 23, 2009 we had our first meeting and sensing the urgency on our part, Ms. Boudreaux had a contract prepared and therefore we signed the contract on the spot. I am please to say that as of March 31, 2010 we are an ISO 9001 certified company thanks to DNV and Mireaux Management Solutions.

Ms. Boudreaux and her team worked diligently to meet our strict deadlines. They basically created an infrastructure that we never had, going beyond the requirements of ISO to ensure that all of our Human Resources and Operating practices were formalized. We have already benefited from the many procedures, forms and policies they implemented, saving our company money. As a small company, there were many processes we were just doing ad hoc or had never charted. They brought their experience with larger companies, and implemented improvements that truly added value to us. Most of all, they complied with our deadlines, despite the holidays and the end of the year.

The Web QMS used to deploy our Quality Management System also helped us get organized and made the audit very simple, as we were able to show everything the auditor wanted. We are really looking forward to continually working with Ms. Boudreaux and Mireaux Management Solutions in conducting our Internal Audits.

We are very satisfied with the work Miriam Boudreaux from Mireaux Management Solutions did for us.

In less than 3 months she helped us get our system ready for ISO 9001 and we now have our certificate in our hands.

She came highly recommended to us, and she definitely lived up to our expectations and much much more. Our new quality management system has already helped our business become more process driven and disciplined; and the web based quality management system that she implemented for us is definitely a great tool. Everything the auditor asked for during the Certification audit was one click away.

I would most certainly recommend Miriam Boudreaux and Mireaux Management Solutions to anybody looking to implement ISO 9001 or to streamline their processes.

KC Alexander
Chemplast Inc.

Mission Technology Group

I have had the pleasure and good fortune of working with Miriam Boudreaux on our Web-based QMS over the past 3 years.

Our association began with creation of our web based QMS in support of successful ISO9001:2000 certification in 2005. It continued when my division was spun off from our original parent company and she assisted us in the transfer of the QMS to our new company, Mission Technology Group, Inc dba MAGMA, culminating in the transfer of our ISO certification and a successful completion of the periodic audit the following year.

Miriam has continued to provide support well after the initial QMS implementation and was integral in the transition of our web based QMS and ISO certification.

Mark Corvin, Quality ManagerMission Technology Group, dba Magma

Panasonic Disc Manufacturing

Project Description: Turnkey assistance with the training, development and implementation of an ISO 27001-based Information Security Management System for certification to the ISO 27001 standard (2011).

Mireaux Management Solutions helped us achieve

ISO 27001:2005 certification in a short time. We had set an extremely aggressive timeline; Mireaux’s hands on approach and dedicated support staff helped us reach each critical milestone and attain our goal in the allotted time.

Miriam learned our process and used existing procedures and resources where available in order to help us meet the requirements of ISO 27001 standard. Her systematic approach and ongoing Action Items Report allowed management at PDMC to focus on the items that were on the critical path to certification. Miriam Boudreaux and her team’s willingness to adapt to our rapid changing environment and schedules and guide us as necessary was invaluable to our success.

Our Initial Audit resulted in zero non-conformities and therefore we were recommended for ISO 27001 Certification on the spot.

Project Description: Turnkey assistance with the preparation and implementation of ISO 9001:2008, Internal Audit and deployment of the Web QMS (2011).

“We are really satisfied with the work that Miriam Boudreaux and Mireaux Management Solutions provided to us in helping obtain ISO 9001 certification. They simply understood our processes and did not try to change our way, but rather brought out the best in us in ensuring that we complied with the ISO standard.

Most importantly, the Web QMS system that they implemented for us has been outstanding in helping streamline our Calibration process. As a machining company we have over 500 instruments to calibrate. The Web QMS’ Calibration module has been very effective, eliminating paperwork and tedious upkeep tasks.

I would highly recommend Mireaux’s services and the Web QMS to anybody looking to improve and become ISO certified.”

Jim Crosby, PresidentCNC Manufacturing

TransPac Aviation Academy

Project Description: Turnkey assistance with development and implementation of an ISO 9001:2008 and ACCET-compliant Quality Management System to achieve ISO 9001 certification. Included training, internal audits and implementation of Web QMS (2012).

“Having just completed our audit with NO nonconformities found, we would like to take a moment to thank you and your team for the help provided in our ISO 9001 certification process!

The knowledge and services Mireaux provided were invaluable. This includes:

E-Learning modules, these allowed us to get all of our people familiar with ISO in an easy and efficient manner.

Document control, this is the single most visible improvement. Without this, ISO would not have been possible.

The CIP process made it easy for us to manage our continual improvement projects and to share them with the auditors.

Mireaux’s Technical Writer/Document Control personnel managed all the details of procedure creation, updates, and revisions. If we had to do this work in-house, the quality would not have been as good and we would still not be finished. Amy’s attention to detail and responsiveness saved the day on more than one occasion.

Thanks to Web QMS, there was high visibility on the ISO project from day one. This helped everyone feel something was being built and they were a part of it.

The internal audit brought every detail to the surface so that we were more than ready when the external audit came around.

With your help, we were able to keep things moving according to our original plan and finished on time in just 9 months. Although you kept us organized and on track, you recognized our ownership of the project. I feel like TransPac and Mireaux worked really well together as a team. I learned a lot and really enjoyed working with you. Your expert advice was incredibly invaluable. We would definitely recommend you to any organization seeking ISO certification.”

Chuck Hafner, ControllerTransPac Aviation AcademySeptember 12, 2012

Alloy Metals and Tubes Internationals

Project Description: Turnkey assistance with development of a Quality Management System to achieve ISO 9001 certification and implementation of the Web QMS (2011).

“Alloy Metals and Tubes International utilized the leadership of Mireaux Management Solutions to guide us through the process of ISO certification. Miriam Boudreaux knew the best route for us to take and helped us move along that path. Miriam efficiently organized our effort and effectively managed our work process to see that we achieved our goal.

Using the online Quality Management System provided by Mireaux Management Solutions [Web QMS], we already see the benefits of the ISO processes, particularly with the CIP program for continuous improvement.

I am well pleased with the result, having been through our audits and been recommended for certification on time and on budget. Miriam was a great communicator and motivator, and I recommend Mireaux Management Solutions to anyone who is serious about ISO certification.”

Project Description: Full Service ISO 9001:2008 Certification Assistance, including Consulting, Training, and Auditing (2014).
Taken from ISN’s website post on 11/19/14

“As we develop new processes and policies, and enhance existing ones, we are able to deliver the highest quality products and services to meet our customer’s expectations and their growing needs,” said Joseph Eastin, ISN CEO and President. “Our best-in-class-systems ensure that the products and services we offer remain exceptional. We are proud to join the ranks of over one million organizations around the world to receive the ISO 9001:2008 certification.”
ISN is committed to providing quality products and services to its customers around the globe. This month, the company received the ISO 9001:2008 certification from DNV-GL across its global offices – Dallas, Calgary, Sydney, London, Los Angeles and New York.
ISN partnered with Mireaux Management Solutions to successfully implement a quality management system in compliance with ISO 9001:2008 requirements. “We were pleased to assist ISN in the successful achievement of their ISO 9001:2008 certification,” said Miriam Boudreaux, President of Mireaux Management Solutions. “ISN’s Team – from the Executive Management Team to Associates – were deeply committed to effectively implementing their quality management system.”
Julie Connelly, Director and ISO Management Representative at ISN, echoes these sentiments. “Providing quality products and services has been a part of our company culture and mission since our inception. Through the implementation of our quality management system, we have formalized and centralized our processes to drive our commitment to excellence.”
You can access the article in it’s entirety on ISN’s website.

Gaylord Chemical Company

Project Description: Implementation of a Web-Based Quality Management System that is simple to use, maintain and update, that could be easily accessible and that will eliminate the need for binders (2009).

Our work with Miriam at Mireaux Management Solutions has been extremely beneficial to Gaylord Chemical Company. Miriam provided expertise that helped us quickly and effectively update, streamline and organize our QMS system. Our Quality Management System is now Web Based with a training module to educate new users and assist those less frequent users in how to use our QMS. In addition Miriam assisted company personnel in creating an ISO 9001 system that enhances the quality of our products and improves our customers experience with our company. Thanks to Miriam and Mireaux Management Solutions for their efforts!

“Supreme Integrated Technology, Inc. (SIT) wishes to formally thank you for the dedication, inspiration, and support provided in our successful certification by DNV to the referenced standard. Within an eight month period, you and your team advanced the program toward certification that would have taken our company at least two years to achieve.

The professionalism, knowledge, and experience shown by your staff were second to none and we hope to work with you in many future endeavors.
Since we have recently purchased another company, your involvement in getting that company certified is guaranteed. Additionally, we fully support our Parent Organization’s decision to use your staff and interactive internet software, “Web QMS” to achieve similar communicative and collective capabilities across our sister companies.

Project Description: Full turnkey assistance with the achievement of ISO 9001 certification including Consulting, Auditing, Training and Web QMS (2014).

“I wish I could speak directly with any potential client seeking assistance with ISO Quality Management System certification. Since that is not possible, this letter will have to do.
I recommend Mireaux Management Solutions to any company seeking certification – I guarantee you will not find a better company to shepherd you through the process.
Mireaux brought many superior elements to bear on our project: project management tools, expertise and a couple of secret elements that made a huge difference.

From the kickoff meeting to the final audit, Mireaux kept us on track with plans, schedules, weekly status meetings, action items, everything a good Project Management system should have, plus relentless prodding – you can run but you can’t hide from Mireaux!

Mireaux provides with its service a software product, a web-based QMS, which supplies all the elements of an effective QMS. A major cost of a quality management system is managing it. Web QMS manages the data and essential processes, freeing your staff to be much more productive; and audits are dramatically simplified with Web QMS.
We also drew heavily on Mireaux’s expertise in interpreting the requirements of ISO 9001:2008. Every company is different, so there is no ‘one size fits all’ solution. Mireaux thoroughly studied our operation and expertly wove the ISO requirements into the fabric of our process, with minimal disruption.
But what really made the difference were the secret elements, now revealed: Spirit and Dedication. We did not have the luxury of designing and implementing a QMS during a lull; we all had full-time jobs running our business, so we had to shoehorn this work into very congested schedules. What made this possible was the dedication of Mireaux’s people to not let us fail. Our principal consultant and all the individuals who worked on our project infected us with with extra energy. Their underlying spirit and dedication to our cause, including their many long days and even unsolicited weekend work, enabled us to stay on schedule and ultimately be successful.
Feel free to contact me if you want additional information regarding our experience with Mireaux Management Solutions.”

“On behalf of all the employees of Air Drilling Associates, Inc. (ADA) please accept my appreciation for the excellent job you and your staff have done over the past couple of years. Firstly, to assist us in obtaining a Quality Management System and secondly, Mireaux was instrumental in assisting ADA achieve our goal of becoming API Specification Q2 certified. It was an enormous undertaking but went smoothly and efficiently, due to your dedication! Thanks to your leadership, Miriam, and the dedication you exhibited, combined with your staff’s teamwork and energy; we are now fully compliant and looking forward to the next hurdles of growing the business in a controlled manner. You and your employees should take great pride in this accomplishment that you helped us achieve. During the coming months I hope to personally thank each member of your team but, in the meantime, please pass along my gratitude and that of all the employees of Air Drilling Associates, Inc.”

Dennis Wood, Vice PresidentAir Drilling AssociatesApril 25, 2016

PV Fluid Products

Project Description: Full turnkey assistance with the achievement of ISO 9001 certification including Consulting, Auditing, Training, and Web QMS (2016).

“In December 2015, PV Fluid Products earned the ISO 9001:2008 certification and Mireaux Management Solutions was a key partner in this successful endeavor. Mireaux’s consulting scope was substantial, ranging from the overall design of a quality management system to the auditing of our processes that ultimately led to our ISO accreditation. We would recommend Mireaux to any company going through the implementation of a Quality Management System in order to obtain ISO certification. Working with Mireaux Management Solutions has been fantastic. They are tremendously positive and were dedicated to helping our company succeed. Without their knowledge and reinforcement, there is no doubt that it would have taken us much longer to achieve our goal and become certified. They treated us as part of the family and made sure to see us all of the way through the process. Madhavi even came to our external audit. Their support and commitment made them a pleasure to work with. In terms of consulting, we relied heavily on the expertise and knowledge from Mireaux. We held several meetings and discussions in order to fully learn and grasp the requirements of the ISO 9001:2008 standard and how they applied to our company. Mireaux carried out several departmental interviews and tried to fully understand the workings of our company, so that we would have a QMS that truly fit us. Mireaux also created our Web QMS. This web-based tool has made it easy for us to maintain and control our QMS in a way that falls in line with the ISO Standards. Mireaux has worked with us on training and customization, so that the software will be company-specific and beneficial. This endeavor greatly enhances our opportunities for future growth in our industry. Even our customers are noticing the impact our QMS has made. We are extremely appreciative of Mireaux and its staff.

The material was presented in a way that didn’t overwhelm – which is difficult because there’s so much material! The instructor made sure everyone was clear before moving on and encouraged group dialogue, discussion and questions which enhanced the class.

Jackie CookTetra Technologies, Inc.

Project Description: ISO 9001:2015 Internal Auditor Training (2017).

“I’d like to personally thank the team at Mireaux Management for the ISO 9001:2015 Internal Auditors course that I attended. The instruction material, instructor and facility were excellent and clearly exceeded my expectations of the course. As someone who is new to accountability for managing a QMS, I would highly recommend this course to those entering the field.”