Stay connected anywhere, be in touch with your customers from your computer, or your mobile.

Live Chat is convenient for your customers, helping them through pain points and as a result helping you generate better customer support and higher conversions.

tawk.to is designed to increase the effectiveness in managing the online customer engagement experience, enabling multiple websites and agents in a single dashboard interface to chat with the visitors on your website.

Compatible with all modern browsers, tawk.to is free live chat software created out of the growing need for businesses to respond in real time, with real people.

Tawk.to offers free iOS, Android, Windows and Mac OSX apps to stay connected, or you can log in via any modern browser.

Why use tawk.to?

tawk.to is a free live chat app which integrates seamlessly with WordPress! More than 250000 companies use tawk.to to provide real time support and service to their customers. Never lose another lead or sale again, with tawk.to you can monitor and chat with your website visitors when they need it most.

How much does this cost?

This tawk.to app is completely free.

Support

tawk.to offers 24×7-365 live support, visit https://www.tawk.to and initiate a chat or send us an email at support@tawk.to.

Yes, we provide 24×7-365 real time support via both live chat and email. We never close.

Can I choose which pages to put the widget on?

Yes, you can use the visibility options in the Plugin settings to select specific pages, or you can show the tawk.to widget on any page independent of the visibility options by simply using the [tawkto] shortcode in the post or page.

Can I customize the widget design

Yes, you can customize colors, content, border radius, position etc. You can even select one of 27 different languages, add Attention Grabbing bubbles etc.

Yes, you can add an unlimited number of Agents to your account so that your entire team can chat with your website visitors. Tawk.to also has a Departments feature, to group your agents. Eg: Sales, Support etc.

0.1.0

Add the tawk.to live chat widget to your site!

0.1.1

No more manual embed code copying, choose desired widget and it will be inserted in your site

0.1.2

Supported version bump

0.1.3

Supported version bump

0.1.4

Supported version bump

0.1.5

Implemented visibility options, you can now choose to Always show the script, show it only on the front page, only on category pages or only on pages tagged with a shortcode.

0.1.6

Modified visibility options to fix a bug, and implemented a better shortcode.

0.1.7

Fixed naming convention causing a conflict with another plugin

0.1.8

Fixed bug causing conflict with another plugin, and tested on 4.5

0.1.9

Added the ability to exclude a specific url slug

0.2.0

Added multisite support *

0.2.1

Supported version bump

0.2.2

Supported version bump to 4.7

0.2.3

Updating widget code due to known conflict

0.2.4

updated session handling

Added the ability to include a specific url slug

modified plugin settings page interface

0.2.5

Fixed include url warning message thrown

0.2.6

wrapped all hard-coded text in plugin settings with gettext functions

0.2.7

added woocommerce support

0.2.8

added updated plugin admin interface

0.2.9

fixed issue with assets folder

0.3.0

fixed issues with visibility filters

0.3.0

fixed issues with visibility filters

0.3.1

plugin notifications update

logged in user recognition
If user is logged in, the widget will fill the pre-chat form automatically

REVE Chat is powerful and intuitive real-time customer engagement software. It puts a live person on your website to personally guide and help your visitors, while they go through the various sections of your digital display.

In the fast paced ambience of live customer support, the efficient usage of valuable time is the main key to both happy customers and professional management. Traditionally interactions between support agents and customers have been restricted to one-on-one supports over phones or emails. Live chat for customer support has now become the alternative that today’s multitasking and net savvy generation is looking for. It offers quick response in real time and higher customer satisfaction which can generate more conversions. In the era of automated customer assistance systems, the chance to chat with a person in real time through your website is a distinct feature. Now just like a sales person in the shop, talk to the visitors of your website in real-time.
REVE Chat is powerful and intuitive real-time customer engagement software. It puts a live person on your website to personally guide and help your visitors, while they go through the various sections of your digital display. This helps them to get the most out of your web presence, while allowing you to understand their diverse needs on a one-to-one basis. REVE Chat is easy to install and use. So place this customizable REVE Chat widget to your business and start getting sales conversion and higher customer satisfaction.

Key Features

Real-time Visitor Info: Agent as well as Admin can see real time visitor information. It enables you to track the website visitor’s country, city, appropriate location, IP address, ISP (Internet Service Provider), total time spent in your website, and referral website

Chat Monitoring: Admin can monitor which agents are chatting and the detailed chat conversations between your website visitors and agents in real-time. Admin can also whisper the agent if they give any wrong information. Here you can monitor the chat conversation between agents and website visitors and among your agents

Click to Call: Click to call is a powerful solution that can be implemented on REVE Chat to offer real-time voice assistance to online customers. It allows visitor and agent to initiate Voice and Video Call from their Chat window.

Queuing: With this chat software handle chat requests efficiently when all your agents are busy. REVE live chat software gives information to website visitors regarding their waiting time in the chat queue

Facebook Integration: REVE Chat allows you to engage with your potential customers through your company Facebook page. Facebook is very effective tool for business. Smart use of social media increases sales, retention and customer satisfaction. REVE Chat Facebook app makes it easier than ever to engage online visitors. Facebook integration lets customers reach you directly on your Facebook fan page, whether or not you are online, increasing customer happiness and organic marketing and outreach.

What makes Reve Chat the best choice for live chat?

A simple and highly customizable Live chat solution

User friendly interface and Dashboard

Intuitive Chat Window

Innovative and unique features

24×7 hour live chat support from our trained experts on any weekday (visit revechat.com)

Should you need any assistance, feel free to chat with our customer advocates on www.revechat.com or email us at support@revechat.com

Usage

Agent management

From the dashboard you to keep a track on your agents with its special agent management feature. Here you can add your agents and see all the details like status, last login time, total no of assigned concurrent chat of each and every agent etc. In real time which will help you to manage your support service more efficiently

How to configuring a chat operator

Please follow the below mentioned directions to manage your agents.
* After logging in to your REVE Chat dash board, click on ‘Agent Management’ option. Here you will get the below mentioned information:
* List of your agent names
* Roles assigned to each and every agent
* Email address of your agents
* Phone numbers of your agents
* Status of your agents online or offline
* Each and every agent’s last login time
* Total number of concurrent chats assigned to each and every agent

Agent creation

To create an agent, you need to follow the below mentioned steps:
* Login to your REVE Chat dashboard
* Click on ‘Agent Management’
* For adding your agent, click on the ‘Create Agent’ option
* After that you need to fill up a from mentioning the email address, password, role which you want to assign to the agent, total no of concurrent chats you want to assign to that agent, the agent’s first and last name, designation and contact no. After that click on the ‘Submit’ button

Chat Conversation

In the conversation box agent can directly engage with visitor. Each message is accompanied by the name of the person who sent that message and a timestamp so you can easily follow the conversation

Engaged Visitors

In the top left side corner of the panel Chat operator can see all of his on-going chats.

Online Agents

Chat operator can chat with other operators from the same Chat Window. At the left corner there is a menu called Online Agents. In that menu all the logged in operators name will be shown. By clicking one operator name you can start conversation with him.

New Chat Request

Agents can see new chat requests from website visitors on the left side corner of their dashboard.

Chat Panel

The central position is for running conversation. Agent will type from the messaging field and also share file by clicking attachment file. There are some other fields in the chat panel.
* History: Agent can see all the previous chat conversations of that particular visitors.
* Chat Transfer: Agent can easily transfer a chat to other agent. This transfer chat option is available in the chat window itself. Agent can click on it and select to whom he wants to transfer the chat. The new chat agent can take over the current live chat conversation without breaking the chat session
* Visitor Info: Agent can see real time visitor information. It enables you to track the website visitor’s country, city, appropriate location, IP address, ISP (Internet Service Provider), total time spent in your website, and referral website
* Map: During the chat session chat operator can see the visitor real time location map.

Online Visitors

In the online visitor list agent can see all the web visitors who are currently viewing your websites. You can see their current viewing page, city name and visiting time. Besides you can also send a proactive chat request to the visitor to know whether they need any sort of help or not.

Queued Visitor

Queued Visitor list will show who is the visitors is waiting for Live Chat. It gives information to your website visitors regarding their waiting time in chat queue and sets accurate response time expectations.

Monitoring Panel

Admin can monitor which agents are chatting and the detailed chat conversations between your website visitors and agents in real-time. Admin can also whisper the agent if they give any wrong information. Here you can monitor the chat conversation between agents and website visitors and among your agents.

Server Requirements: PHP4 or PHP5.

WordPress versions: WordPress 2.7 and up.

Step-by-step Guide

Search Plugin from WordPress Directory

Install REVE Chat plugin

Copy Account ID and Tracking ID from integration page

Paste it REVE Chat Plugins setting page

Customize the chat widget to your preference.

Finally, make full use of our intuitive Dashboard to manage your chat widget.

Installation Instructions

Server Requirements: PHP4 or PHP5.

WordPress versions: WordPress 2.7 and up.

Step-by-step Guide

Search Plugin from WordPress Directory

Install REVE Chat plugin

Copy Account ID and Tracking ID from integration page

Paste it REVE Chat Plugins setting page

Customize the chat widget to your preference.

Finally, make full use of our intuitive Dashboard to manage your chat widget.

Do I have to install any software on my server to get this working?

REVE Chat plugin need to be installed from your wordpress panel. It is a cloud based live chat software hence it would only activate the script when you install the plugin.

Why should I use REVE Chat?

REVE chat is a complete online sales and support tool to engage your website visitors. With advanced features such as Click to call, Facebook Chat Integration, Queuing, Chat Monitoring and others, REVE Chat provides full insights to communicate with your visitors to become your loyal customers.

Which web browsers work best with this plugin

Though it is designed to work on almost all the browsers, REVE Chat works best in the following environment: IE 7+ or later (PC), Firefox 2 or later (Mac, PC, or Linux), Safari 2 or later (Mac), Google Chrome (PC, Mac).

REVE Chat plugin in free to install and it offers a complete 14 days free trial to understand its all features. REVE Chat offers 3 packages
1. Basic (Free)
2. Standard
3. Advanced
Please click here to find out more about pricing
The plugin is completely free to install. However if you want to use Standard and Advanced REVE Chat package then you have to purchase the package.

How can I chat with more visitors at the same time?

REVE Chat allows unlimited concurrent chats for the paid plans. Hence you can chat with as many visitors as you want at the same time. REVE Chat also allows you to proactively chat with your website visitors before they leave your website

How can I take further information regarding REVE Chat?

You can find out more at our site at http://www.revechat.com or at support@revechat.com and we will help you with installation.

Is there any demo or trial period to do some testing?

Yes, defiantly you can use all the features of REVE Chat for 14days in the trial period.

Can I customize the REVE Chat window?

Yes, REVE Chat window is customizable. Some of the things which you can change in the chat window include:

Changing the colour scheme

Changing the font size

Chat Widget text

Offline Widget Text

Prechat & Post chat form

Can I add REVE Chat on more than one website at the same time?

Yes, there is no limit on websites for the paid plans. However our free Basic package has limited features and it can be used only on one website.

1.2.0

Feature: Add the Reve chat widget to your site!

Feature: Customize look and feel of the widget, including themes and color!

2.0

New Admin Menu page for REVE Chat

New for integration

Added link of settings page to display on the plugins page (beside the activate/deactivate links).

A live chat tool helps you sell more by answering the visitors’ questions, solving their issues and helping them to place an order.
Know your customers better and improve your service by collecting contact details and feedback.

You can work from web dashboard or download apps for Windows & Mac. No need to stay by your computer all the time: mobile apps for Android and iOS are also available.

Not all live chats are the same. We offer a next generation tool. Here is what makes DirectDiscuss different:

Keeps history forever. All past conversations are available both for you and your visitors, even if they went to a different page or closed the browser.

Works everywhere. Visitors can chat with you from any browser or device, even if they use Nintendo 3DS or Windows Phone.

Comfortable UI and friendly atmosphere. It looks and feels just like a regular messenger app with smooth animations and avatars.

Other Distinctive Features:

Triggered actions. Start a chat when certain criteria are met. Greet your visitors or offer help for those who might need it.

Typing insights. See what your visitors type and be ready with an answer even before they send the message.

Group chats. Invite several specialists to the same chat to solve complicated cases or make an impression on your customers.

Cart saving. Offer help for customers stuck on the checkout and avoid possible cart abandonment.

Offline messages. Even when you are offline or unavailable, your customers may still reach you via offline form.

DirectDiscuss is a cloud-based service. We use only secure cloud servers (Google Cloud network).

Free forever plan. Includes up to 5 agents online and everything you need for communication.

For all features check http://directdiscuss.com/

Arbitrary section

Upload the plugin to the /wp-content/plugins/ directory (or simply install it from WordPress Plugin Directory).

Activate the plugin through the ‘Plugins’ menu in WordPress

Visit directdiscuss.com and create a new DirectDiscuss account, or use your existing one

Download and install the agent’s app on your computer or mobile, or use our browser-based dashboard.

Talkomatic is a unique text chat facility for the web. It is different from most chat
rooms in that each participant has their own little section of the screen to type into,
and you see what other people are typing letter-by-letter, as they type it, so the experience
is more immediate. Talkomatic runs on its own server at http://talko.cc.

The Talkomatic plugin lets you embed a Talkomatic chat room in a page or post on your own
WordPress site, using a simple shortcode. The chat room appears on your page within an iframe.

If the shortcode specifies a room name, any user who navigates to the page where
this shortcode is included will automatically enter the named chat room. If no
room name is specified, the user will enter the Talkomatic lobby, which displays
a list of active rooms and participants and allows the user to choose an existing
room or open a new room, which may be public or private.

If the named room is not already open, it will be opened automatically as a public room.
If the named room is already open and is public, the user will enter the room if there is
an open slot. (There is a maximum of five participants per room.) If the room is open as
a private room, the user will be required to type the room key before being allowed in.
The room key is defined by whoever opens the room and designates it as private.

Talkomatic chat rooms do not place any burden on your WordPress server because they
are hosted on the independent server at http://talko.cc. For more information about
Talkomatic, see http://talko.cc/about.html

Using the Talkomatic shortcode – Examples:

Put user into a specific named room, with default iframe dimensions (900 x 850 pixels):
[talkomatic room="Elbow Room"]
Put user into a specific named room, with custom iframe dimensions:
[talkomatic room="Broom Closet" width=600 height=800]
Put user into the Talkomatic lobby, where they can choose a room or open a new one:
[talkomatic]
Put user into the Talkomatic lobby, with custom iframe dimensions:
[talkomatic width=650 height=900]

WordPress Version Compatibility

Regardless of what the “Compatible up to” line says, this plugin should be compatible with all
future versions of WordPress forever. You can count on it because this plugin simply outputs
some HTML text and does not interface to any part of the WordPress core. It could only become
incompatible if WordPress changes the basics of how shortcodes are defined and called, which is
extremely unlikely since that would break thousands of plugins, and WordPress has a strong
commitment to backward compatibility.