What we did

We reviewed processes within each of the services and mapped these against the most common patient pathways to identify bottlenecks, inefficiencies and skills gaps. We then worked with staff to design improvements to smooth demand and increase service capacity.

About Steve Bott

An organisational transformation specialist, I’m passionate about helping businesses increase productivity, improve their operational capability and deliver organisational change.Together, we can create the most efficient processes and effective working environment possible.Can I help you deliver your improvement objectives too?