Noticeboard

New Texting service "AccuRx"

The surgery has introduced a new text message service to inform you of results and other information relating to your healthcare. Receiving this information by text frees up our phone lines and staff time and helps us communicate with our patients more proactively. Please make sure that we hold the correct mobile number for you.

Most Emergency problems can be very adequately managed by our practice and there should seldom be a need to go to A&E. As you will see we have increased the number of hours that we are open and we offer two late night surgeries to help improve access. You will also see that we have now developed a website that is packed full of useful health information that you may find useful when you are suffering from an illness.

We always have appointments on the day available and we also discuss problems on the telephone if that is your preferred choice of consultation.

Out of Hours

If you are unwell in the evening, overnight, on a bank holiday or at the weekend and you are unable to wait to see your GP, please call the NHS Care Service on 111. Calls to 111 are free from landlines and mobiles.

We have now setup a repeat prescriptions and appointment booking and cancellation service which is directly connected to our clinical system. This is an upgrade from the previous service which was accessed through this website.

As this service is directly linked to your clinical data you have to register (or re-register if you were using the old system) by either registering online or from reception desk. If you register online, you will be able to use the online appointment booking once until you come to the surgery with your photo ID when a member of staff will be able to approve your registration. For repeat prescription, you will need to come to the surgery for approval first. These steps are important to protect security and confidentiality of your information.

Once registered you will be able to view the repeat medications which are on the surgery's clinical system and which can be requested. Medications which need reauthorization from the doctor (where it says: Please see GP to order more) are not going to be on this list and can't be requested through the online system.

You will also be able to see the routine appointment slots available for different doctors and will be able to book or cancel your appointment online. This service is not for emergency appointments which should be booked by calling the surgery. The online appointment system has inbuilt restrictions to prevent multiple bookings.

To use the new system (you will need to register on the new system) please CLICK HERE

Repeat Prescriptions

If a doctor has agreed that you should have repeat prescriptions, please hand in the computer slip with the items you need clearly marked, you can request repeat prescription on line or sending the computer slip by post.

Please allow 24 hours for the prescription to be ready and signed. Prescriptions can be collected from the surgery or can be posted to you if you provide a stamped self-addressed envelope.

You will be asked to make an appointment to have your medication reviewed at regular intervals, generally every 6 months.

Please note: we are unable to take telephone, email or fax requests for prescriptions.

Prescriptions Charges and Exemptions

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

From 1 April 2019, the charges are:

Prescription (per item): £9.00

12-month prepayment certificate (PPC): £104.00

3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £9.00, whereas a three month PPC will cost you £29.10 and a 12 month PPC £104.00.