Short Description

Custom-made Color and Measurements ,If you have picture,you can send the picture to me,and we can custom-made for you .Welcome order and drop shipping.

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1.Model's Measurements

There are many payment methods available on DHgate.com such as PayPal, credit cards, real-time bank transfers, offline payments (bank transfers and Western Union). You can choose a method which is the most convenient for you. To protect your interests, your payment will be temporarily held by DHgate, and will not be released to us until you receive your order and are satisfied with it.

FAQ

Q: Can I return or cancel the dress if I change my mind?

A: Even standard size dresses are made to order for each customers. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.

Q: Will I be able to alter my dress if I receive it and it doesn't fit exactly right?

A: Yes. If your size fluctuates or you want to modify the dress slightly, we always leave a few inches in the seams so that your local tailor can easily make alterations as needed. Dresses generally have a margin of 1 inches on either side of a seam. Flower detailing, beading or belts/ribbons may limit ability to let a dress out.

Q: Can I order this dress in a different style/fabric/length?

A: We could custom make it according to your detailed request if the changed points are workable.There will be certain customer made charge based on the detailed custom made request

Q: Will the dress looks exactly as shown on the pictures?

A: Please note that our items are hand-made, and they cannot be 100% exactly like the items in the photos. Just like hand painted pictures, painting the same image twice can never be exactly the same. Each listing is for making you an item which is about 90% like the item in the photos we have provided.If you have any specific requirements, you must inform us prior to production to avoid any possible alteration fees.

Q: How can I make sure I'm ordering the right size?

A: When ordering a dress for your special occasion online, you're right to pay close attention to getting the size right! Since we're an international company, our clothing may run larger or smaller than the standard sizes you're used to. Checking the actual measurements in our size chart and comparing them to your own measurements before placing your order is the best way to avoid size errors.If you're ordering a custom-sized dress, it's especially important to get your measurements exactly right. Getting professionally measured is the most reliable way to ensure the final product reaches you perfectly tailored. Be sure to check out our measuring guide.If your size fluctuates or you want to modify the dress slightly, we always leave a few inches in the seams so that your local tailor can easily make alterations as needed. If you have any other questions about ordering the right size, don't hesitate to contact us.

Return Policy:

Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without altering, or washing the dress.the return at buyers cost.

Defective, Damaged or Misshipped Items

Defective, damaged or mis-shipped items are eligible for a full refund. When requesting your refund, please be ready to provide us with photographs clearly showing the problem with the items. If you believe your items were damaged during shipping, we will need photographs showing the damaged packaging as well as "Proof of Damage" documentation from your delivery carrier in order to process your refund.

Sizing or Fitting Issues

As all of our dresses and clothing is hand-sewn and custom-tailored, the finished gown may vary by approximately one or two inches in either direction of the specified measurements. To ensure that your item will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.

Your item is the size you ordered but does not fit

Dresses or clothing that does not fit properly but fit the specifications you ordered cannot be returned or exchanged. As our dresses and clothing is made with additional fabric in the seams, you can make minor adjustments at a local tailor, at your own cost.

Please note: if your order specifications differ too greatly from the final sizing request, resizing may not be possible

Color Mismatch

The settings of your computer screen may alter the color of the pictures shown on the site. Slight color mismatches between the color of your item and the color shown on screen may not mean that the item is defective or mis-shipped. However, if you are confident that you have received the item in a wrong color, please contact us to see if a return or refund is possible.

Cancellation Policy:

We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses (including sashes, and wraps) are made-to-order, whether you ordered a standard size or custom measurements, and the materials cannot be reused once the creation process has begun. The good news is that after placing your order, there is still time to change your mind. Please refer to our cancellation and return policies below for details.

- Item cancellation requests received within 24 hours of payment confirmation will be eligible for a full refund.

- Item cancellation requests received within 24 to 72 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.

- Item cancellation requests received more than 72 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost.

- Once your order has been shipped, it can no longer be cancelled.

If you would like to cancel your order, please contact us via inbox message, we will reply you in one working day.

L

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Rating & Reviews

love the dress the only thing wrong it was the ruffle around the neck it was not to be that way but i can fix it with no trouble thank you for your help . all the dresses are grate . i will be order for my shop again . angels