Operating System Information

Canon understands that our customers may often choose to upgrade their existing operating systems and technologies which may have been supporting previously purchased Canon products.

Before doing so, Canon always recommends that our customers consider whether or not their Canon product will continue to function with the new intended upgraded operating system.

In general, at the point of the launch of each new operating system, Canon will have already determined exactly which products will be supported and this will be communicated via our support websites.

Canon takes those decisions in the knowledge that the production of drivers and software support comes at a direct financial cost. So, while Canon certainly respects our customer’s choice to decide to upgrade technologies, Canon cannot guarantee that older Canon products will continue to be supported by the new operating system.

Please note, Canon recommends that you check the compatibility status of your product before you upgrade your operating system.

Mac OS X Compatibility

To view the compatibility of your product with your Mac OS X operating system, please select your product and use the filters to tailor your selection as required. If your product is supported, you can download and install the driver. You will also be able to view other available content such as software, user manuals, firmware and FAQs.

Announcements

macOS 10.12 (Sierra) Important Announcement

We would like to make our customers aware that Apple has officially released an update to macOS Sierra (version 10.12.1) and this has resolved the communication error with Canon printers. For more detailed information about the features and update process, please visit the Sierra preview page.

Canon Inc. Headquaters in Japan have delivered the new macOS 10.12 (Sierra) drivers for all the affected printers listed below and they are available to download from our support site.

Affected Products

PIXMA products

To use the full functionality of your printer, please ensure that you have updated to macOS Sierra 10.12.1. or later, and installed the applicable drivers.

PIXMA MG Series

PIXMA MG2140

PIXMA MG3140

PIXMA MG5450

PIXMA MG6650

PIXMA MG2150

PIXMA MG3150

PIXMA MG5540

PIXMA MG6840

PIXMA MG2240

PIXMA MG3240

PIXMA MG5550

PIXMA MG6850

PIXMA MG2250

PIXMA MG3250

PIXMA MG5640

PIXMA MG6851

PIXMA MG2440

PIXMA MG3540

PIXMA MG5650

PIXMA MG6852

PIXMA MG2450

PIXMA MG3550

PIXMA MG5740

PIXMA MG6853

PIXMA MG2540

PIXMA MG3640

PIXMA MG5750

PIXMA MG7140

PIXMA MG2540S

PIXMA MG3650

PIXMA MG5751

PIXMA MG7150

PIXMA MG2545S

PIXMA MG4140

PIXMA MG5752

PIXMA MG7540

PIXMA MG2550

PIXMA MG4150

PIXMA MG5753

PIXMA MG7550

PIXMA MG2550S

PIXMA MG4240

PIXMA MG6140

PIXMA MG7740

PIXMA MG2555S

PIXMA MG4250

PIXMA MG6150

PIXMA MG7750

PIXMA MG2940

PIXMA MG5140

PIXMA MG6240

PIXMA MG7751

PIXMA MG2950

PIXMA MG5150

PIXMA MG6250

PIXMA MG7752

PIXMA MG3040

PIXMA MG5240

PIXMA MG6340

PIXMA MG7753

PIXMA MG3050

PIXMA MG5250

PIXMA MG6350

PIXMA MG8140

PIXMA MG3051

PIXMA MG5340

PIXMA MG6440

PIXMA MG8150

PIXMA MG3052

PIXMA MG5350

PIXMA MG6450

PIXMA MG8240

PIXMA MG3053

PIXMA MG5440

PIXMA MG6640

PIXMA MG8250

PIXMA MX

PIXMA MX360

PIXMA MX435

PIXMA MX515

PIXMA MX884

PIXMA MX374

PIXMA MX454

PIXMA MX524

PIXMA MX885

PIXMA MX375

PIXMA MX455

PIXMA MX525

PIXMA MX894

PIXMA MX394

PIXMA MX474

PIXMA MX534

PIXMA MX895

PIXMA MX395

PIXMA MX475

PIXMA MX535

PIXMA MX924

PIXMA MX410

PIXMA MX494

PIXMA MX714

PIXMA MX925

PIXMA MX420

PIXMA MX495

PIXMA MX715

PIXMA MX434

PIXMA MX514

PIXMA MX725

PIXMA iP

PIXMA iP100

PIXMA iP2702

PIXMA iP4840

PIXMA iP7240

PIXMA iP110

PIXMA iP2840

PIXMA iP4850

PIXMA iP7250

PIXMA iP1100

PIXMA iP2850

PIXMA iP4940

PIXMA iP8740

PIXMA iP2700

PIXMA iP3600

PIXMA iP4950

PIXMA iP8750

PIXMA Pro

PIXMA Pro-1

PIXMA Pro-100

PIXMA Pro-10S

PIXMA Pro9000 MarkII

PIXMA Pro-10

PIXMA Pro-100S

PIXMA Pro9500 MarkII

PIXMA TS

PIXMA TS5040

PIXMA TS6040

PIXMA TS8040

PIXMA TS8053

PIXMA TS5050

PIXMA TS6050

PIXMA TS8050

PIXMA TS9040

PIXMA TS5051

PIXMA TS6051

PIXMA TS8051

PIXMA TS9050

PIXMA TS5053

PIXMA TS6052

PIXMA TS8052

PIXMA TS9055

PIXMA TS5055

PIXMA MP

PIXMA MP230

PIXMA MP270

PIXMA MP282

PIXMA MP495

PIXMA MP250

PIXMA MP272

PIXMA MP490

PIXMA MP252

PIXMA MP280

PIXMA MP492

PIXMA iX

PIXMA iX6540

PIXMA iX6840

PIXMA iX6850

PIXMA iX7000

PIXMA iX6550

PIXMA G

PIXMA G1400

PIXMA G2400

PIXMA G3400

PIXMA E

PIXMA E404

PIXMA E464

PIXMA E484

PIXMA E564

PIXMA E414

PIXMA E474

PIXMA E514

MAXIFY Products

To use the full functionality of your printer, please ensure that you have updated to macOS Sierra 10.12.1. or later, and installed the applicable drivers.

MAXIFY iB

MAXIFY iB4040

MAXIFY iB4050

MAXIFY iB4140

MAXIFY iB4150

MAXIFY MB

MAXIFY MB2040

MAXIFY MB2340

MAXIFY MB5040

MAXIFY MB5340

MAXIFY MB2050

MAXIFY MB2350

MAXIFY MB5050

MAXIFY MB5350

MAXIFY MB2140

MAXIFY MB2740

MAXIFY MB5140

MAXIFY MB5440

MAXIFY MB2150

MAXIFY MB2750

MAXIFY MB5150

MAXIFY MB5450

MAXIFY MB2155

MAXIFY MB2755

MAXIFY MB5155

MAXIFY MB5455

imagePROGRAF (iPF) Products

To use the full functionality of your printer, please ensure that you have updated to macOS Sierra 10.12.1. or later, and installed the applicable drivers.

iPF PRO

PRO-1000

PRO-2000

PRO-4000

PRO-4000S

PRO-6000S

iPF

iPF510

iPF755

iPF840

iPF6450

iPF605

iPF760

iPF850

iPF8300

iPF610

iPF765

iPF5100

iPF8300S

iPF650

iPF770

iPF6300

iPF8400

iPF655

iPF780

iPF6300S

iPF8400S

iPF670

iPF785

iPF6350

iPF8400SE

iPF680

iPF815

iPF6400

iPF9400

iPF685

iPF825

iPF6400S

iPF9400S

iPF750

iPF830

iPF6400SE

Windows Compatibility

To view the compatibility of your product with your Windows operating system, please select your product and use the filters to tailor your selection as required. If your product is supported, you can download and install the driver. You will also be able to view other available content such as software, user manuals, firmware and FAQs.

Announcements

Windows 10 S Information

Windows 10 S is a version of Windows 10 that focuses on security and only applications from the Windows store can be installed on machines running Windows 10 S.

The majority of Canon products that are compatible with Windows 10 have a basic driver that is already installed within Windows 10 S, however there is a selection of products that do not have this option available and as a result are not compatible with Windows 10 S. For more detailed information regarding Windows 10 S, please visit the Microsoft Windows 10 S page.

The products that are not compatible with Windows 10 S are listed below -

Affected Products

PIXMA products

The following PIXMA products are not compatible with Windows 10 S -

PIXMA

PIXMA G1400

PIXMA G1500

PIXMA G2400

PIXMA G2500

PIXMA iP1100

PIXMA iP1180

PIXMA iP3600

PIXMA iX4000

PIXMA iX5000

PIXMA MX7600

PIXMA PRO-1000

CanoScan products

The following CanoScan products are not compatible with Windows 10 S -

CanoScan

CanoScan LiDE 120

CanoScan LiDE 220

i-SENSYS products

The following i-SENSYS products are not compatible with Windows 10 S -

i-SENSYS LBP Series

i-SENSYS LBP151dw

i-SENSYS LBP251dw

i-SENSYS LBP252dw

i-SENSYS LBP253x

i-SENSYS LBP6030

i-SENSYS LBP6030B

i-SENSYS LBP6030w

i-SENSYS LBP6230dw

i-SENSYS LBP7100Cn

i-SENSYS LBP7110Cw

i-SENSYS MF Series

i-SENSYS MF211

i-SENSYS MF212w

i-SENSYS MF226dn

i-SENSYS MF229dw

i-SENSYS MF231

i-SENSYS MF232w

i-SENSYS MF237w

i-SENSYS MF244dw

i-SENSYS MF247dw

i-SENSYS MF249dw

i-SENSYS MF411dw

i-SENSYS MF416dw

i-SENSYS MF418x

i-SENSYS MF512x

i-SENSYS MF515x

i-SENSYS MF623Cn

i-SENSYS MF628Cw

i-SENSYS MF724Cdw

i-SENSYS MF728Cdw

i-SENSYS MF729Cx

i-SENSYS MF3010

i-SENSYS MF8230Cn

i-SENSYS MF8280Cw

i-SENSYS MF8540Cdn

i-SENSYS MF8550Cdn

i-SENSYS MF8580Cdn

i-SENSYS FAX

i-SENSYS FAX-L100

i-SENSYS FAX-L150

i-SENSYS FAX-L170

i-SENSYS FAX-L250

imageRUNNER products

The following imageRUNNER products are not compatible with Windows 10 S -

imageRUNNER

imageRUNNER 1435

imageRUNNER 1435i

imageRUNNER 1435iF

imageRUNNER 1435P

imageRUNNER 2204

imageRUNNER 2204F

imageRUNNER 2204N

imageRUNNER C1225

imageRUNNER C1225iF

imageRUNNER C1325iF

imageRUNNER C1335iF

imageRUNNER C1335iFC

imagePROGRAF (large format printers) products

All imagePROGRAF (large format printers) products are not compatible with Windows 10 S.

Linux Compatibility

Canon currently only provides support for PIXMA products and the Linux operating system by providing basic drivers in a limited amount of languages.

These basic drivers may not encompass the full range of functionalities for all printer and all-in-one products but they will allow basic printing and scanning operation.

Linux drivers are not supplied as part of Canon’s installation CD-ROM and these are instead made available via our support area. Please select your product and filter the results based on language and operating system.

Canon does not offer specific after care support for Linux related issues beyond the provision of the initial drivers.