Call forwarding

Cancel call forwarding

To turn off or cancel call forwarding that you have set up, follow these steps:

From the Start screen, tap the T-Mobile tile.

Tap the More icon (...) at the bottom-right of the screen.

Tap settings.

Scroll to and tap the Call forwarding switch.

Forward all calls (unconditional)

Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring.

To forward all calls, follow these steps:

From the Start screen, tap the T-Mobile tile.

Tap the More icon (...) at the bottom-right of the screen.

Tap settings.

Scroll to and tap the Call forwarding switch.

Enter a number where all calls will be forwarded.

Tap save.

Forward some calls (conditional)

We’re sorry, but this feature is not available on your device. Your device only supports Call Forwarding Unconditional (CFU) where all incoming calls are immediately forwarded to the call forwarding number you provide.