Dealing with Difficult People: Tools for the Paralegal

Dealing with Difficult People: Tools for the Paralegal

CLE Hours:

1.5

Emphasis will be placed on identifying the truly dysfunctional and difficult people who are in a class by their own and require an entirely different and highly specific skill set. Learn to triage the bully from other challenging people such as victims, know-it-alls and complainers. Attendees will be given proven techniques to identify the most difficult people and protect yourself and others around you to minimize their impact.