Risk management

Traveler safety and security has become a top priority for many companies. Santa Barbara Travel offers industry leading risk management solutions to our clients who may be affected by unforeseen dangers or disruptions during their trip. Our platform provides companies with a seamless desktop to mobile integration. Our program is a new kind of risk management solution that is integrated into your broader travel program to help find and communicate with travelers impacted by an event. It automatically monitors a travelers' trip, proactively notifies travelers that may be impacted, and requests that they "check-in" with the status to that you can easily determine if they are OK or need assistance.

How Does This Help Me? Automated alerts are delivered to travelers via SMS text message as well as email notifying them of the risk, providing advice to keep them safe, and requesting that he or she "check-in" with their status and location. For those travelers using TripCase, alerts are also provided via a push notification as well as an in-app message in the traveler's smartphone or smartwatch (both iOS and Android are supported).

For you, alerts and traveler status are all easily accessible via a self-service dashboard that is available across desktop, tablet, and smartphone. It provides quick visibility to all of the active alerts that may be impacting your travelers, including the ability to easily drill into a specific alert to get additional information on your impacted travelers' status, location, contact detail, and full itinerary.