How Retailers Demands Drive the Openbravo Product Roadmap

During this webinar, Maarten Tromp, Director of Product Management at Openbravo, Ismael Ciordia, CTO at Openbravo, and Xavier Places, Product Marketing Director at Openbravo, will explain the key drivers of our mid and long-term product roadmap and how our Retail First strategy is shaping our product to deliver a compelling solution to support retailers’ omnichannel strategies, and as a result what are the new features and innovations that build our Strategic Roadmap.

What Will You Learn?
- Key drivers of our mid and long-term product roadmap.
- New features and innovations that will be developed in our products during the next years.

In an omnichannel era, shopping journeys are more complex, better informed and more fragmented, yet many physical retailers have not adapted their strategies reflect to this new reality. To compete against online pure-plays, retailers need to create richer, more personalized experiences that increase engagement with the customer and make them want to come back to their stores

What you will learn?

We explain where to focus your technology investments to achieve omnichannel excellence, through better demand planning and inventory management, for example.

We show how to use technology to transform the relationship with your customers through better personalization strategies.

We look at some of the ways retailers are transforming their stores into experiential shopping destinations that complement rather than compete with digital touchpoints.

Mobile technology has changed the way customers expect to pay and retail businesses that do not accept mobile payments may get left behind as the technology becomes more pervasive. In China, for example, cash transactions have almost disappeared and mobile payments more than doubled to $5 trillion in 2016 -- a country where the Openbravo POS solution already accepts mobile payments with AliPay and WeChat. Brick-and-mortar retailers have much to gain from embracing mobile payments because they provide convenience for consumers, modernize the in-store experience, and can encourage shoppers to spend more.
What Will You Learn?
We will explain the drivers behind the boom in mobile payments and describe some of the more popular “Pay” mobile wallet solutions such as Apple Pay, Android Pay, Samsung Pay, along with technologies that focus on specific countries such as Alipay, WeChat and Google Tez. The mobile payments landscape is fragmented and in constant evolution, so we will advise retailers to carefully consider the technologies available. There are plenty of reasons to accept mobile payments, but to do so you will probably need to upgrade your POS systems, so we will help you weigh up the advantages and disadvantages and outline how Openbravo can help you realize your strategy.

Customers now expect retailers to offer Omnichannel capabilities and if you cannot deliver, they may go elsewhere. So how do you implement your omnichannel strategy successfully and avoid the pitfalls that have affected many retailers? Your retail software may be the weakest link. Choose Openbravo Commerce Cloud and gain an innovative and agile cloud-based solution designed to put omnichannel at the center of your retail operations.

What you will learn:

In this webinar, you will learn how Openbravo Commerce Cloud helps unlock the agility and innovation it takes to embrace omnichannel in your retail operations with robust POS and Retail Management capabilities and a cost-effective, reliable and scalable cloud-based platform.

We will demonstrate how this highly flexible, cloud- and mobile-enabled solution helps you support essential omnichannel scenarios such as Buy Online Pickup in Store (BOPIS), Buy Online Return in Store (BORIS), and other scenarios that boost customer satisfaction during their shopping journey.

Operational excellence is more important than ever in today’s omnichannel retail environment. Heightened customer expectations and more competition across the various channels will swiftly unravel retailers who fail to deliver on their promises. This has led retailers to explore which operational excellence strategies best support the evolution of physical stores and the multidirectional workflows required for omnichannel retail. To achieve this end, retail software offers indispensible tools – integrating the data, operations, and technology – which are prerequisites for operating successfully in an omnichannel environment.
What you will learn:
This webinar reviews the main principles of operational excellence and why they are essential in omnichannel retail. You will learn how a modern commerce platform such as Openbravo can help you apply the principles of operational excellence and to make your omnichannel retail business thrive.

The heightened expectations of today’s consumers are forcing retailers to revamp their supply chains to make them more efficient, deliver greater demand responsiveness and ensure the optimal placement of inventory in the supply chain. An optimized supply chain brings multiple benefits in terms of improved customer service and logistics cost, greater flexibility in matching demand and supply, and it enables retailers to improve the accuracy of their forecasts.

In this webinar we explain how to optimize retail supply chains to better satisfy customer demands and boost business efficiency while reducing costs. We look in particular at the example of India, where the recent introduction of Goods and Sales Tax will bring major changes in the way procurement, warehousing and transportation are carried out. We describe and demonstrate some of the advanced supply chain management capabilities Openbravo has added to its product suite to help retailers revamp their supply chains and so improve competitiveness.

On July 1, India ushered in the most significant tax reform in its 70-year history by rolling out the Goods and Service Tax (GST). The new fiscal measures will fundamentally change the way Indian businesses and, in particular, retailers work by impacting many functional areas, including pricing, supply chain management, IT, tax, and accounting. We at Openbravo are delighted to now announce that our software is now fully compliant with the GST requirements, and so we are ideally positioned to help retailers embrace the opportunities.

Integration has always been a strong point of Openbravo software and we know it is a key requirement of our larger retail clients with complex IT environments, often based on legacy technologies. In this webinar we will explain how the modular architecture of Openbravo’s technology platform makes it easy to integrate with third-party IT systems, including Tier-1 corporate ERP systems. We will describe the model designed to support various ERP systems and integration scenarios and how it can help to significantly reduce the implementation time and ensure protection of existing ERP investments.

Effective inventory management begins with getting better visibility of what comes into your warehouse and what goes out. In this hands-on demonstration, the second in our series of webinars on inventory management, we will show some of the new Advanced Warehouse Operations features in Openbravo software that help retailers optimise stock, space and staff use in warehouses. The features include cross-docking, wave picking, cycle counts, quality inspection, dynamic priorities and travel sequences.

In this webinar we will introduce you to the functionality Openbravo provides to Restaurant chains, including specific features for table reservations, recipes or menus management, backed by a broad horizontal POS and ERP functionality.

In today's retail environment, retailers need to adopt smarter inventory management systems that enable them to deliver the right goods at the right time and at the right cost. In this introductory webinar, we will explain how to optimize inventory in your warehouse to satisfy customer demands while ensuring the business is not carrying excess inventory that wastes money and acts as a drag on financial performance. In a second webinar we demonstrate some the new features in Openbravo software that allow retailers to adopt sophisticated warehouse management techniques that optimize stock, space and staff use to reduce working capital requirements and so enhance financial performance.

This Openbravo channel provides IT and business professionals information and insights about Openbravo vision and strategy for Retail. Watch our webinars to go deeper into current retail trends as well as to acquire a good understanding about our solutions for companies running substantial retail operations.