To navigate through the Ribbon, use standard browser navigation keys. To skip between groups, use Ctrl+LEFT or Ctrl+RIGHT. To jump to the first Ribbon tab use Ctrl+[. To jump to the last selected command use Ctrl+]. To activate a command, use Enter.

Thank you for using our "Ask our Specialist" service. To help us improve our services,
you are kindly requested to give us your valuable opinion about our services by
clicking the “Take a Survey”, otherwise you may exit by clicking “No, Thanks”.

This service is used to raise technical concerns related to the web service portal
system and not for general inquiry or complaint, Would you like to proceed ?

Kindly be informed that
new enhancements have been applied for the Member Registration and Member Termination
transactions in the web portal as stated below:

Transaction Type

Enhancement Details

Member Registration Form

Added fields for the
total pensionable salary

Added field for the
total actual salary, provided that the salary is equal or more than the total pensionable
salary

Member Termination Form

Added field for the
total actual salary

Therefore,
please note that effective from 15th Feb 2015 the Web Service system
will not accept to process any Member Registration or Member Termination transactions
without filling the above mentioned new fields.

For further details, please
contact our Web Service Support Team on (02-4140131)

Kindly be informed that our call center number
80044400 has been cancelled and transferred to Abu Dhabi Government call
center number 800555 starting
19/01/2015, for technical difficulties and inquiries about the portal please contact
our web service support team on 024140131. In case you have any general inquiries
or follow up on the submitted transactions kindly use the service Communication
Center on the portal.