Service Offerings

Beyond offering premier software service capabilities, when you partner with us, you get a full team – QA, PMs, designer, developers – focused entirely on your needs. We combine extensive experience with the latest technologies to deliver next-gen solutions including AI, blockchain, big data, cloud or hybrid environments and UI/UX design. Since 2001 we’ve helped our clients enhance or deploy new services, while providing critical feedback every step of the way.

People have infinite ideas and Softjourn gives them life!

Consulting

Whether upgrading an existing code base or creating a new code, the most important ability we specialize in is mitigating that risk. Many firms can handle routine implementations. We’re one of the few with the know-how to experiment and explore the unknown, while containing risks and costs. We start by looking at the current code quality, how well it’s been maintained and how much software tech has advanced.

Peace of mind comes standard with our proven approach. It’s a comprehensive and objective analysis of the assets needed to update or replace the code. We factor in correctness, security, performance, upkeep, and compliance. Then we consider if you need a Proof of Concept (POC), Prototype, or Minimum Viable Product (MVP). This is how we empower clients to confidently evolve at minimal expenditure.

Software Development

Software development has grown exponentially in recent decades. Technology is now so powerful and pervasive that to scale your business, innovation must be baked into every product and service you offer. More than just a buzzword, today innovation—particularly in software development—is what sets successful businesses apart.

Most businesses are born from an entrepreneurial mindset, but tend to mellow with time. That’s when the more adventurous pass them by. Softjourn is the solution. Renowned for our creative software development, we’re a fully engaged team driven to change what’s possible. Trust us to help you define and develop forward-thinking solutions that lead the way.

Application Maintenance

When you entrust us to develop a creative, innovative solution, our support does not end there. We also deliver peace of mind by continuing to monitor and maintain the app after it has gone live. This includes fixing issues, adding updates, improving performance and efficiency, as well as applying new features that keep you competitive.

Since day one, we’ve been providing application support and maintenance services to every customer on every project. It’s why, over the years, we’ve proven to be a trusted partner and reliable asset. Today, we specialize in the kind of follow-through that improves your operational efficiency, increases user-satisfaction, and liberates your IT team to focus on moving forward. Trust us to ensure a higher level of performance and results.

Research & Development

To compete, our clients continually need to provide new and better services. We have our own Research & Development (R&D) Centers—which started in 2008—so we’re uniquely positioned to help. We constantly look for relevant ways to apply new tech that bring the growing needs of our clients to life. Our many POC success stories unquestionably show how our bleeding-edge software and solutions are redefining the digital ecosystem.

Our R&D approach not only generates new ideas, but helps to provide focus on which ideas are possible or worthwhile in understanding what your customers want—often before they do. It’s how global leaders like Apple, Amazon, Microsoft and Alphabet are shaping what’s next. With such technology as AI, automation, robotics, and blockchain evolving so fast, we help businesses remain nimble and adapt quickly to an ever-changing market.

Quality Assurance

Quality Assurance (QA) helps create superior products. Beyond testing and finding bugs, a primary function is to prevent defects and ensure a proper development process. Our QA team does this by identifying weaknesses and inconsistencies while helping steward a user-friendly design and functionality. In the process, the results affirm to your management, customers, and regulators that quality requirements have been met and, more often, exceeded.

Our core belief is that analyzing and testing is critical because the essential role of software is so important. For instance, if a bug is not detected, it can disrupt your entire business or even allow security breaches that may jeopardize user data. It can also annoy users to the extent they are less likely to embrace your product. We know testing is tedious, but we also have the know-how to make it happen at minimal cost and time.

UI/UX Design

First, an explanation of terms: UX refers to user experience, while UI stands for user interface. Both elements are crucial to a product and work closely together, yet they’re distinctly different. UI design represents the cosmetics of an app or site, its presentation, its senses and reactions. UX design is how the user interface operates and whether that experience is easy and intuitive or falls short.

Our team of developers and illustrators are experts at both and will work directly with you to understand your needs and wants. Then they create design options to achieve these goals and seamlessly transition the designs to our developers or, if desired, to your own team, to build and deploy. With our proven abilities you can go from idea to prototype to implementation faster, more affordably—and with an intuitive experience customers will love.

Project Definition/Specs

Typically, clients don’t know what product they need; instead they know the results they want. Our job is to help define the product to get those results. So we assess how it will be used, who will use it, the problem it will solve, its intrinsic value to the customer, what functionality is realistic, and setting a timeline, all to save money by understanding the journey involved.

By clearly identifying the real-world impact your product will offer customers, we create a much more sought-after product. Once we understand the problem you wish to solve, we have the technical expertise to develop the optimal solution—and one with an awesome intuitive design. Almost all users say that design is the primary way they judge a brand’s credibility. With us, your customers get a great user experience as you get results you never imagined.

Importance of IT Services

Reliable IT services can make you stay up-to date with your software. Following trends, take care of your customers' experience. Be more flexible and resilient by having updated systems. Stay competitive!

Manage Your Data

Protect yourself by managing your data properly. Information is the core of your organization wisdom so it is crucial to store it, transform, validate and protect it. Don’t wait for disaster!

Be Clever With Network Monitoring

In any company, the system administrator must be prepared to respond quickly to any abnormal network event. Support your team with proper tools to monitor network activity and reduce potential problems.