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The Wheelchair Hub (Hounslow)

The Wheelchair Hub - the new wheelchair service for Hounslow

From 1 July 2016, Hounslow Wheelchair and Posture Management Service re-launched as The Wheelchair Hub - a new integrated service for local people in Hounslow, which will continue to deliver the same, high quality wheelchair service you have come to expect, and will now provide repairs and maintenance of your wheelchair too.

About the service

The Wheelchair Hub provides a comprehensive wheelchair, seating and sleep system service for people with long term mobility problems and associated postural needs. Service users must be registered with an NHS Hounslow GP. The assessment is holistic and takes into consideration disability, environment, lifestyle and safety factors.

The service offers assessment to children and adults for provision of manual and powered wheelchairs, specialist children’s' buggies and associated supportive seating to meet postural and pressure care needs.

The service is an 'open access' service as service users can self-refer or contact therapists for information and advice directly via the telephone or email

Once equipment provision is established, The Wheelchair Hub provides ongoing support through review of service user's needs and maintenance of equipment on issue.

The Wheelchair Hub provides a single, streamlined service for all aspects of wheelchair care:

Wheelchair and posture assessment, equipment and review

Rehabilitation Engineering

Repairs and maintenance

Sleep system service: the Wheelchair Hub will include the new sleep system service.

Useful documents

Useful links

We now offer sleep systems to local children and adults in Hounslow, as part of the new 24-hour postural management to service users.

Sleep systems enable patients to maintain good posture while sleeping, helping to prevent deformities from occurring and improving the patient’s health and quality of life. The sleep systems provided by the trust are tailored to the needs of the user - creating a moulded shape around the body to support the patient in a well aligned posture overnight.

Research has shown that sleep systems provide:

Management or prevention of pressure ulcers in bed

Postural management and improved comfort during sleep

Improved sleep quality for those using the sleep systems

Increased sleep for carers due to the improved sleep of their family member.

Related resources:

HSJ Awards finalist for sleep systems

In 2014 the Wheelchair and Posture Management Service were shortlisted for an HSJ award for their Pilot Study to study the impact of Sleep Systems for local people in HOUNSLOW requiring additional posture support in their beds.

This provided the evidence required to develop the Sleep System service which launched in August 2015.

Address:

Map and directions:

Working hours:

Monday to Friday: 8:00am to 5:00 pm

Out of hours - for emergency repair:

Monday- Friday: 5:00 pm - 8:00pm

Weekends: 8:00 am – 8:00pm

Telephone: 020 3771 5990

To contact the our of hours service, you will need to leave a voicemail. The out of hours technician will receive a notification of your voicemail and call you back within an hour to discuss your concern.

New referrals:

To request an assessment for a wheelchair please complete the wheelchair services referral form

To ensure that referrals are dealt with promptly please ensure that all fields are completed.