1. Where I have requested you for promotional call / messages on my number.
2. TRAI guideline which states that DND activation will take 45 days.
3. Where you are authorized to disturb a customer anytime for 45 days by the means of promotional calls / messages.
4. Please justify the DND activation TAT 45 days keeping in mind that activation of new SIM/ Connection take maximum 4 hours time.
5. How you can sell my personal information to other companies (Banks / insurance companies.....) without my permission.

I have sent 4-5 emails on 121@airtelindia.com, but no response so far.

Today I received a call from 9150943, she’s told me in this case totally my fault.

Tell me Monday, February 07, 2011 11:00 AM to till date I m sending you my problem on email and also cautiously I m call your call centre and my complaint you gentlemen’s not to take seriously and blaming me.

I m giving you full details in last 5 days I received SMS details are mention below:..

I had registered my phone number 9752181878(airtel) for DND(do not disturb service) in fully blocked category on 19th of february 2011 and had recieved a confirmation code(W1032512552) in a message sayin that they need 7 days for the service to become effective but now it has almost been 15 days and i am still getting unwanted messages in newer ways. This has been a very unprofessional behaviour by the company and i am still being disturbed on awkward timings.Considering this behaviour of the company i would never suggest anyone to go for the services of airtel infact i would guide them to choose odther communication agencies delivering the same services and maintaining the respect and dignity of the customer.

Stop sending messages.
This is in reference to appalling services provided by so called “India’s leading telecom company”, Airtel. I got a new connection in the month of August last year. No sooner had my phone been activated than they started to flood my phone with promotional messages and calls. I would receive not less than fifteen to twenty messages a day. In the month of October, I activated DND service (Do not disturb service) on my phone so that I stop getting promotional messages and calls. I was told that DND gets activated within next 45 days (which is 7 days now) as per Telecom Regulatory Authority of India (TRAI). 45 days passed and I would still get the messages the way I did before. I called them up and was asked to wait for next 45 days. To this date, five months have passed and they have not been able to activate the DND service on my number. I might have called them not less than twenty / twenty five times and have talked to so many supervisors but did not get any luck so far. They say that the service is active on my number, but I still receive the messages. At times, I switch off my phone all day, out of frustration, and miss a lot calls from my friends. Some of the messages I receive are so obscene, that I have to delete all the messages before I hand over my phone to anyone. And to everyone’s surprise, if you try to even read some of the messages, it activates a service in the back ground without your information and you get charged for the same. When you call them to enquire about the amount been deducted from your account, they blame you for activating the service (which you don’t even remember activating). A couple of days before, I called up airtel on my brothers behalf just to enquire about the balance deduction and was told by the customer care executive that the service was activated from our end. On my asking how the service was activated, he said through GPRS. When I told him that he has a monochrome phone which does not support GPRS, he hung up on me. I have to call them up every week to check if they have deducted any amount and most of the times, they have. Every time, I call them up, I am being hung up on. And if you try to call them again, it won’t let you. I found this the only way to convey my message to the concerned people.

Dnd service - AirTel

my number is 9717382227,i started Dnd service on my mobile on 26 july 2011 and they said it will take 1 week but stil i m receiving many sms of different companies ,if it is like that then y airtel started Dnd sevices these companies only want money ,they dont think about customers satisfactions,please stop smses or i have to files case againt Airtel