The industry aims to increase hiring rate to 15% by 2022.

Despite the four or more years of hard work in college, many fresh graduates still face the difficulty of having a job. A common reason for this is the mismatch between their existing skill set and the skills necessary for the job they eye on. In the Business Process Outsourcing (BPO) sector, instances such as this have been significantly increasing as well.

Unmatched supply and demand

In recentnews, theContact Center Association of the Philippines (CCAP) and India-based Aspiring Minds presented the results of the National Employability Report. This revealed that only 1 in 3 Filipino graduates are employable in the industry they wanted to be part of, with the BPO sector being one of these industries.

Currently, the hiring rate in the Philippine BPO sector is at 10%. According to CCAP, this number is still insufficient, with 15% as the rate targeted by 2022. To reach this, some industry leaders have already implemented intervention measures to address the incongruity between the skills of graduates and the skills necessary for the BPO jobs.

Filling the gap

With a funding from theTechnical Education and Skills Development Authority (TESDA), CCAP implemented the Near-Hire Training Program. Through this, candidates who failed to qualify for a job post will undergo training for two to three weeks, and will then be called to reapply. Accordingly, 70 to 77 percent of those who get additional training becomes qualified after.

Indeed, with the constant efforts from the IT-BPM industry together with the private and public institutions, the human capital needed for the BPO sector will be filled in no time. After all, Filipinos have ahigh literacy rate and are highly able to quickly adapt and develop new skills easily.

Leave a Reply

Your email address will not be published. Required fields are marked *

Comment

Name *

Email *

Website

PH Outsourcing In For A Year Of Growth And Improvements

BPO Stands Strong Despite Roadblocks The PH IT-BPO industry is still growing and going strong despite threats and potential setbacks. BPO services are among the top imports of Philippines to the US. Japanese investment banking company Nomura Securities Co. recently raised its economic growth forecast for the Philippines by 0.4% from its previous estimate, raising […]