Shipping Policy

Shipping Information:

Hankook Tea is proud to make every effort to ensure that your package arrives quickly through the U.S. Postal Service. While orders are usually processed immediately upon receipt, please allow 1-2 business days of processing time. We ship orders to all the United States via USPS Priority Mail, which is estimated to take 2-3 business days for delivery. Shipping rates will vary depending on weight of package and location being shipped to.

United States: We ship via USPS Priority Mail. For this service, we will notify customers of the shipping costs and request confirmation of this shipping charge before an order is processed and shipped. If you would like to use another service for shipping, you will need to place your order via email, fax or telephone.

Canada and other countries: We will provide an estimate of the shipping charges via email, and will require confirmation of the shipping charges before an order is processed. If shipping charges for your package are more cost effective when sent from our location in South Korea, we will contact you and make the needed arrangements.

All packages will automatically be shipped with USPS Priority Mail. Upon request, we also offer the following expedited shipping options within the U.S.:

USPS Express Mail - By next business day

FedEx Priority Overnight – By 11AM the next business day

FedEx Standard Overnight – By end of the next business day

FedEx 2Day – By the end of 2 business days

FedEx Express Saver – By the end of 3 business days

*Delivery times are estimated for addresses in the United States ONLY.

Orders must be placed by 3PM PST in order to be shipped the same day. Please keep in mind that FedEx does not deliver on Saturdays or Sundays.

NOTE: We cannot ship to every address – if a package is returned to us because we were supplied with an undeliverable address, the return charges will be at the customer’s expense.

Shipping to a P.O. Box or APO, FPO Address

Hankook Tea cannot ship to P.O. Boxes, APO or FPO addresses using FedEx services due to FedEx limitations. FedEx requires a street address for all deliveries. Please be sure to enter a complete shipping address for all online orders where the item description indicates shipment via FedEx.

If you would like to use another service for delivery, you will need to place your order via email, fax or telephone.