Squire, Sanders & Dempsey offers it clients, at no charge, “periodic detailed case reviews by senior litigation leadership.” As presented in the ACC Docket, March 2010 at 10, “litigation practice leaders and others periodically meet with case team leaders – at no additional cost to clients – to discuss case themes, staffing and budget and to address client concerns and questions.” Does this imply that clients are present during the meetings? I would think not.

Trust me, this is a solid idea to improve client service. Law departments might consider requesting something like this on major matters.