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Problem with ssl cert???

I've got a thawte cert installed on my company's site. But once in a while, every few months or so, someone says that they get a message saying that the certificate is not valid or expired/not yet valid. Of course I don't know how many people have this problem and just leave the site, but it seems pretty rare.

The last guy I spoke says his system date is correct. But that's all I could think of that could be wrong.

hmmm yeah, Have checked that and can't find anything. That wouldn't give the error that has been described, but then I wouldn't really expect the user to differentiate between the different errors here. There are some external scripts used (tracking etc) which I guess could call some non-secure element randomly.