Bitfinex Status - Incident Historyhttps://bitfinex.statuspage.io
StatuspageSat, 09 May 2020 00:25:13 +0000Investigating distributed denial-of-service attack
<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>10:10</var> UTC</small><br><strong>Resolved</strong> - Services on the Bitfinex platform have resumed. We implemented a stricter protection level as a result of our platform coming under a Distributed Denial-of-Service (DDoS) attack. All issues relating to the DDoS attack have now been resolved.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>09:19</var> UTC</small><br><strong>Investigating</strong> - We are investigating what seems like a distributed denial-of-service (DDoS) attack. We will keep everyone updated on here and our twitter account https://twitter.com/bitfinex as we know more.</p> Fri, 28 Feb 2020 10:10:49 +0000https://bitfinex.statuspage.io/incidents/55s1h5dv5msd
https://bitfinex.statuspage.io/incidents/55s1h5dv5msdPlanned Maintenance
<p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>17:02</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>16:17</var> UTC</small><br><strong>Update</strong> - Our upgrade is nearing a successful completion and the Bitfinex platform will be returning in view-only mode with the option to cancel previously inserted orders at 04:30 PM UTC, before trading opens at 04:35 PM UTC. Thank you for your patience.</p><p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>10:02</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>09:33</var> UTC</small><br><strong>Scheduled</strong> - The Bitfinex platform will be unavailable from four to seven hours starting from 10:00AM UTC today as we perform our scheduled maintenance. More details are available here:<br />https://blog.bitfinex.com/announcements/scheduled-platform-downtime-february-11th-2020/<br /><br />Please monitor the Bitfinex status page ( https://bitfinex.statuspage.io ) and Twitter account ( https://twitter.com/bitfinex ) for official progress. We will let our users know 5 minutes before the platform re-opens. Trading will start 10 minutes after the platform is accessible again.</p> Tue, 11 Feb 2020 17:02:12 +0000https://bitfinex.statuspage.io/incidents/s9tsm5jqvxgl
https://bitfinex.statuspage.io/incidents/s9tsm5jqvxgl[Scheduled] Planned Maintenance
<p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>12:46</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>12:20</var> UTC</small><br><strong>Update</strong> - Our upgrade is nearing a successful completion and the Bitfinex platform will be returning in view-only mode at 12:25 PM UTC, before trading opens at 12:30 PM UTC. Thank you for your patience.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>10:32</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>09:53</var> UTC</small><br><strong>Scheduled</strong> - The Bitfinex platform will be unavailable from approximately three hours starting from 10:30AM UTC today as we perform our scheduled maintenance. More details are available here: https://blog.bitfinex.com/announcements/scheduled-platform-downtime-november-28th/<br /><br />Please monitor the Bitfinex status page ( https://bitfinex.statuspage.io ) and Twitter account ( https://twitter.com/bitfinex ) for official progress. We will let our users know 5 minutes before the platform re-opens. Trading will start 10 minutes after the platform is accessible again.</p> Thu, 28 Nov 2019 12:46:00 +0000https://bitfinex.statuspage.io/incidents/8rjqw94d5xpp
https://bitfinex.statuspage.io/incidents/8rjqw94d5xppPlanned Maintenance Bitfinex / Ethfinex
<p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>10:16</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>09:55</var> UTC</small><br><strong>Update</strong> - Our upgrade is nearing a successful completion and the Bitfinex platform will be returning in view-only mode at 10:00 AM UTC, before trading opens at 10:05 PM UTC. Thank you for your patience.</p><p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>08:34</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>07:31</var> UTC</small><br><strong>Scheduled</strong> - The Bitfinex and Ethfinex platforms will be unavailable for approximately two or three hours starting from 8:30AM UTC today as we perform our scheduled maintenance. More details are available here: https://medium.com/bitfinex/scheduled-platform-downtime-september-2nd-8e6c63887ad1 <br /><br />Please monitor the Bitfinex status page ( https://bitfinex.statuspage.io ) and Twitter account ( https://twitter.com/bitfinex ) for official progress. We will let our users know 5 minutes before the platform re-opens. Trading will start 10 minutes after the platform is accessible again.</p> Mon, 02 Sep 2019 10:16:41 +0000https://bitfinex.statuspage.io/incidents/xq18m31h5qtw
https://bitfinex.statuspage.io/incidents/xq18m31h5qtwPlanned Maintenance Bitfinex / Ethfinex
<p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>12:52</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>12:26</var> UTC</small><br><strong>Update</strong> - Our upgrade is nearing a successful completion and the Bitfinex platform will be returning in view-only mode at 12:30 PM UTC, before trading opens at 12:35 PM UTC.</p><p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>09:35</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>08:35</var> UTC</small><br><strong>Scheduled</strong> - The Bitfinex and Ethfinex platforms will be unavailable for approximately 3 hours starting from 9:30AM UTC today as we perform our scheduled maintenance. More details are available here: https://www.bitfinex.com/posts/406<br /><br />Please monitor the Bitfinex status page ( https://bitfinex.statuspage.io ) and Twitter account ( https://twitter.com/bitfinex ) for official progress. We will let our users know 5 minutes before the platform re-opens. Trading will start 10 minutes after the platform is accessible again.</p> Thu, 01 Aug 2019 12:52:31 +0000https://bitfinex.statuspage.io/incidents/kzzn71vy3q5w
https://bitfinex.statuspage.io/incidents/kzzn71vy3q5wUnplanned Maintenance
<p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>15:10</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>13:51</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented. We will communicate further updates in real time. Thank you for your continued patience.</p><p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>12:19</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating the issue.</p> Thu, 11 Jul 2019 15:10:57 +0000https://bitfinex.statuspage.io/incidents/59n3xcf82hvw
https://bitfinex.statuspage.io/incidents/59n3xcf82hvwBitfinex Systems Upgrade - June 26th
<p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>15:03</var> UTC</small><br><strong>Resolved</strong> - Our upgrade is nearing a successful completion and the Bitfinex platform will be returning in view-only mode within the next 5 minutes before trading opens at 15:10 UTC. Thank you for your patience.</p><p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>08:47</var> UTC</small><br><strong>Investigating</strong> - On Wednesday June 26, both Bitfinex and Ethfinex will be offline for up to seven hours, from 8.45 AM UTC onwards, as we commence a platform upgrade designed to enhance the stability and scalability of the iFinex matching engine.<br /><br />The platform upgrade will require taking all iFinex trading platforms offline for the duration of the maintenance period. This means that traders across both Bitfinex and Ethfinex will be unable to trade, view or access their wallets during the update.</p> Wed, 26 Jun 2019 15:03:39 +0000https://bitfinex.statuspage.io/incidents/0yjfyvrjk9nw
https://bitfinex.statuspage.io/incidents/0yjfyvrjk9nwService disruption
<p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>11:29</var> UTC</small><br><strong>Resolved</strong> - Full functionality has resumed.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>10:28</var> UTC</small><br><strong>Monitoring</strong> - Thank you all for your patience today. Bitfinex will open at 10:30AM UTC as view only, and trading will restart at 10:35AM UTC.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>10:27</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>09:15</var> UTC</small><br><strong>Identified</strong> - The issue has been located and is being resolved as quickly as possible. We will confirm when full platform functionality has resumed.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>08:09</var> UTC</small><br><strong>Investigating</strong> - Bitfinex is currently not accessible, our admins are currently looking into this. We apologize for the inconvenience caused.</p> Sat, 09 Feb 2019 11:29:03 +0000https://bitfinex.statuspage.io/incidents/985q1fcx2730
https://bitfinex.statuspage.io/incidents/985q1fcx2730Data Migration - 07.01.19
<p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>17:59</var> UTC</small><br><strong>Resolved</strong> - We are back online and ready to trade. We apologise for the false start - all funds remain unaffected.</p><p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>17:30</var> UTC</small><br><strong>Investigating</strong> - We're going back into maintenance before reopening markets. We'll keep you informed with further updates and will be live soon.</p> Mon, 07 Jan 2019 17:59:14 +0000https://bitfinex.statuspage.io/incidents/scqkbpsq0dtc
https://bitfinex.statuspage.io/incidents/scqkbpsq0dtcData Migration Maintenance - 07.01.19
<p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>17:13</var> UTC</small><br><strong>Resolved</strong> - Our data migration is now complete. Bitfinex is live and will be fully open for trading in 5 minutes time. Thank you all for your patience - we are proud to provide you with an even higher-quality trading experience.<br /><br />https://medium.com/bitfinex/bitfinex-and-ethfinex-successfully-migrated-to-dedicated-bare-metal-servers-8a5053a630da</p><p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>17:06</var> UTC</small><br><strong>Update</strong> - Our data migration is nearing a successful completion and the Bitfinex platform will be returning in view-only mode within the next 5 minutes, before trading opens at 17:15 UTC. Thank you for your patience.</p><p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>12:28</var> UTC</small><br><strong>Update</strong> - We are pleased to report that the data migration is progressing well and we are currently on schedule to be back online before 5PM UTC.</p><p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>Investigating</strong> - As of 10:00 UTC today, Bitfinex has been taken offline to complete the last stage of the planned upgrade from AWS cloud to a self-designed infrastructure optimised to high volume trading.<br /><br />For a period of up to seven hours Bitfinex account holders will be unable to trade or access their wallets, or gain access to any features on the platform.<br /><br />We thank you for your patience and understanding and look forward to sharing our upgraded platform with you as soon as possible.</p> Mon, 07 Jan 2019 17:13:43 +0000https://bitfinex.statuspage.io/incidents/qx6d05w0lf7b
https://bitfinex.statuspage.io/incidents/qx6d05w0lf7bPlatform downtime
<p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>17:14</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>17:06</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue and will update accordingly as soon as possible.</p> Thu, 03 Jan 2019 17:14:02 +0000https://bitfinex.statuspage.io/incidents/h5ljc3sw7sxv
https://bitfinex.statuspage.io/incidents/h5ljc3sw7sxvPlanned maintenance
<p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>11:38</var> UTC</small><br><strong>Resolved</strong> - The platform is back to normal operations</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>10:47</var> UTC</small><br><strong>Monitoring</strong> - Our planned upgrade has completed and all functions are once again live. Thank you for your patience.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>10:34</var> UTC</small><br><strong>Update</strong> - The maintenance is near completion. Final tests are being executed. We aim to have the platform return to normal operations at 10:45 AM UTC.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>08:32</var> UTC</small><br><strong>Update</strong> - Planned maintenance has started. To stay informed throughout the maintenance period, please refer to bitfinex.statuspage.io.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>Identified</strong> - Starting at 08:30 AM UTC, Bitfinex and Ethfinex will be undertaking planned infrastructure maintenance. <br />Traders should expect a service interruption of roughly 2 hours while this maintenance is being performed.<br /><br />During the maintenance, all trading and financing markets will be unavailable and no deposits or withdrawals will be processed. Users will be unable to control, edit or cancel their active orders and active positions throughout the maintenance period. Users who wish to not be affected by potential price movements on other platforms once Bitfinex reopens *must* take action by cancelling orders and closing positions before the update begins.<br /><br />To stay informed throughout the maintenance period, please refer to bitfinex.statuspage.io.<br /><br />Thank you,</p> Thu, 04 Oct 2018 11:38:04 +0000https://bitfinex.statuspage.io/incidents/00fg8c46cqlc
https://bitfinex.statuspage.io/incidents/00fg8c46cqlcConnectivity issues
<p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>17:45</var> UTC</small><br><strong>Resolved</strong> - The platform is back to normal operations.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>16:21</var> UTC</small><br><strong>Monitoring</strong> - The platform is back to normal operations. We will keep monitoring closely.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>16:05</var> UTC</small><br><strong>Update</strong> - We are close to be able to reopen trading. Please stand by.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>15:34</var> UTC</small><br><strong>Identified</strong> - Our matching engine server was restarted by our hosting provider without notice. We are in the process of restarting the server and returning the platform to normal operations. We expect this process to take at least 30 more minutes. Apologies for any inconvenience.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>15:07</var> UTC</small><br><strong>Investigating</strong> - The platform is encountering connectivity issues with one of the servers. As a precaution we had to suspend trading temporarily. We are working hard to have the platform return to normal operations as soon as possible. We will post updates on the situation on https://bitfinex.statuspage.io and on https://twitter.com/bitfinex</p> Fri, 31 Aug 2018 17:45:42 +0000https://bitfinex.statuspage.io/incidents/3mvsm81tqsrm
https://bitfinex.statuspage.io/incidents/3mvsm81tqsrmConnectivity issues [resolved]
<p><small>Jul <var data-var='date'>23</var>, <var data-var='time'>11:00</var> UTC</small><br><strong>Resolved</strong> - Bitfinex experienced connectivity issues for some users over the last 15 minutes due to a network traffic routing problem. The issue has now been resolved. Apologies for any inconvenience this caused.</p> Mon, 23 Jul 2018 11:00:37 +0000https://bitfinex.statuspage.io/incidents/xnx128kwmwrk
https://bitfinex.statuspage.io/incidents/xnx128kwmwrkPlatform under heavy load
<p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>16:42</var> UTC</small><br><strong>Resolved</strong> - The platform is back to normal operations.</p><p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>15:02</var> UTC</small><br><strong>Update</strong> - The platform is returning to normal operations. We will keep monitoring the situation closely.</p><p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>14:51</var> UTC</small><br><strong>Update</strong> - We are finishing the steps to restart operations. We expect we can return to normal operations within the next 15 minutes. Please stand by.</p><p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>14:31</var> UTC</small><br><strong>Identified</strong> - The cause of the outage has been identified. A DDoS attack was launched soon after we restarted operations. The previous outage was caused by issues with one of our infrastructure providers. While the platform was recovering, the attack caused extreme load on the servers. <br /><br />We are adjusting the DDoS protection measures to fend off the attack and be able to relaunch.<br /><br />Currently we are running tests to make sure we can safely restart operations. As soon as we have a clearer ETA on when operations will restart we will report.</p><p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>13:39</var> UTC</small><br><strong>Investigating</strong> - The platform is under extreme load. We are investigating. Seems a DDoS attack was launched soon after we relaunched the platform.</p> Tue, 05 Jun 2018 16:42:36 +0000https://bitfinex.statuspage.io/incidents/1pchdfwmfq53
https://bitfinex.statuspage.io/incidents/1pchdfwmfq53Trading engine issues
<p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>12:52</var> UTC</small><br><strong>Resolved</strong> - The platform is back to normal operations. The cause of the outage was an issue with our infrastructure provider. This has been addressed.</p><p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>12:14</var> UTC</small><br><strong>Monitoring</strong> - The platform is back online. The cause of the issues was with our infrastructure provider.<br />We will closely monitor the platform.<br /><br />Apologies for the inconvenience.</p><p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>12:02</var> UTC</small><br><strong>Update</strong> - We are close to relaunch, we expect within the next few minutes</p><p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>11:50</var> UTC</small><br><strong>Update</strong> - Bringing back the platform back online is taking longer than expected. We are running tests in order to safely resume normal operations. If no issues are detected, relaunch can be within the next minutes, it can take longer if we do encounter unexpected outcomes of the tests. <br /><br />We fully understand users wish to receive a clearer ETA, but at this point, we cannot be more specific. Apologies for any inconvenience caused.</p><p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>11:28</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue. We are close to being able to relaunch the platform. The admins are running checks to be able to resume normal operations shortly</p><p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>11:10</var> UTC</small><br><strong>Identified</strong> - The cause of the platform outage has been identified. The platform admins are addressing the issue as we speak and will bring the platform back online as soon as possible.</p><p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>10:47</var> UTC</small><br><strong>Investigating</strong> - The platform is experiencing issues in the trading engine, our admins are aware and are working on bringing the platform back to normal operations. We will publish updates on https://bitfinex.statuspage.io and on https://twitter.com/bitfinex to keep users updated.</p> Tue, 05 Jun 2018 12:52:34 +0000https://bitfinex.statuspage.io/incidents/7trbc0cg9n8t
https://bitfinex.statuspage.io/incidents/7trbc0cg9n8tPlanned Maintenance April 11
<p><small>Apr <var data-var='date'>11</var>, <var data-var='time'>10:41</var> UTC</small><br><strong>Resolved</strong> - The platform has returned to normal operations. Thank you for your patience.</p><p><small>Apr <var data-var='date'>11</var>, <var data-var='time'>09:53</var> UTC</small><br><strong>Update</strong> - Maintenance is taking longer than expected. We expect the platform will be unavailable for approximately 30 more minutes.</p><p><small>Apr <var data-var='date'>11</var>, <var data-var='time'>09:02</var> UTC</small><br><strong>Monitoring</strong> - Bitfinex is currently undergoing planned platform maintenance and will be unavailable for approximately 60 minutes.
<br />
<br />During maintenance trading and funding features will be unavailable.
<br />
<br />Users can stay up to date via https://twitter.com/bitfinex/ and https://bitfinex.statuspage.io throughout the upgrade.
<br />
<br />Thank you for your patience.</p> Wed, 11 Apr 2018 10:41:10 +0000https://bitfinex.statuspage.io/incidents/bgpt2m648jqc
https://bitfinex.statuspage.io/incidents/bgpt2m648jqcPlanned Maintenance March 21
<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>12:46</var> UTC</small><br><strong>Resolved</strong> - The platform has returned to normal operations. Thank you for your patience.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>11:20</var> UTC</small><br><strong>Update</strong> - Unfortunately, the maintenance is taking longer than anticipated. We expect to have the platform online again in about one hour.
<br />
<br />Apologies for any inconvenience.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>09:30</var> UTC</small><br><strong>Identified</strong> - Bitfinex is currently undergoing planned platform maintenance and will be unavailable for the next 2 hours.
<br />
<br />Please monitor https://bitfinex.statuspage.io and https://twitter.com/bitfinex for updates.
<br />
<br />Why do you need to take Bitfinex offline?
<br />The vast majority of all maintenance and updates are executed without the need to suspend trading. Unfortunately, there are occasions where we need to roll out updates that require the platform to be suspended. We actively try to minimise this; unfortunately once or twice per year, an update requires the platform to be paused.
<br />
<br />Why are you executing maintenance while the markets are active?
<br />Crypto markets are active all day, every day, all year. Regardless of what hour of the day we choose to perform upgrades, the markets will be active. Unlike traditional markets, we are not given the luxury of daily breaks that would allow us to roll out updates without suspending trading. There is no perfect moment to execute an update like this.
<br />
<br />What is so important that it justifies needing to suspend trading for up to 2 hours?
<br />Today we are rolling out major optimisations to our trading engine. These changes will result in being able to better cope with platform load during volatile markets. Furthermore, these changes lay the foundation for future scalability as the crypto markets continue to grow. We will publish more details on the improvements later this week.
<br />
<br />What benefits will users see from this?
<br />Today's update will bring about a number of engine performance improvements, including improved scalability and reduced latency. In addition to this, it will lay the core foundation for all future platform improvements.</p> Wed, 21 Mar 2018 12:46:33 +0000https://bitfinex.statuspage.io/incidents/wcdczq376j75
https://bitfinex.statuspage.io/incidents/wcdczq376j75Platform outage
<p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>12:19</var> UTC</small><br><strong>Resolved</strong> - The platform has returned to normal operations.</p><p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>12:13</var> UTC</small><br><strong>Monitoring</strong> - The platform is returning to normal operations. We will keep monitoring closely.</p><p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>11:59</var> UTC</small><br><strong>Identified</strong> - The cause has been identified. We expect the platform to return to normal operation within the next 15-30 minutes.</p><p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>11:55</var> UTC</small><br><strong>Investigating</strong> - We are investigating issues with the platform. We will keep everyone updated on here and twitter @bitfinex as we know more.</p> Sun, 31 Dec 2017 12:19:07 +0000https://bitfinex.statuspage.io/incidents/5p30nlyl9mpb
https://bitfinex.statuspage.io/incidents/5p30nlyl9mpbInvestigating Denial-of-service attack
<p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>03:03</var> UTC</small><br><strong>Resolved</strong> - Platform stabilizing. The team will continue to monitor the situation closely.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>22:17</var> UTC</small><br><strong>Update</strong> - Progress is being made to mitigate the denial of service attack.
<br />
<br />One component of the denial of service attack is to create hundreds of thousands of new accounts, causing stress on the infrastructure. For that reason, please note that new user signups have been temporarily disabled to help defend against the attackers and improve platform service for existing customers.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>16:06</var> UTC</small><br><strong>Identified</strong> - Some services returning online with reduced performance. Continuing work to mitigate the attack.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>15:00</var> UTC</small><br><strong>Investigating</strong> - We are currently under heavy DDOS. API is also down. We are working on further mitigation.</p> Wed, 13 Dec 2017 03:03:55 +0000https://bitfinex.statuspage.io/incidents/1rxc9vcfqw4d
https://bitfinex.statuspage.io/incidents/1rxc9vcfqw4dInvestigating Denial-of-service attack
<p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>20:09</var> UTC</small><br><strong>Resolved</strong> - The platform has returned to normal operations.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>17:01</var> UTC</small><br><strong>Investigating</strong> - Investigating a new push in the ongoing distributed denial-of-service attack against Bitfinex.</p> Thu, 07 Dec 2017 20:09:23 +0000https://bitfinex.statuspage.io/incidents/7cl5dxkgbkch
https://bitfinex.statuspage.io/incidents/7cl5dxkgbkchPlatform under heavy load
<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>15:59</var> UTC</small><br><strong>Resolved</strong> - Platform returning to normal.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>13:26</var> UTC</small><br><strong>Update</strong> - The platform is returning to normal operations. We will keep monitoring the situation closely.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>12:54</var> UTC</small><br><strong>Update</strong> - The cause is a DDoS attack. A person or group is intentionally trying to cause the platform to not operate normally. The level of DDoS protection is being adjusted to fend off the attack.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>12:41</var> UTC</small><br><strong>Monitoring</strong> - The platform is under heavy load. We are working on bringing the platform back to normal operations.</p> Mon, 04 Dec 2017 15:59:31 +0000https://bitfinex.statuspage.io/incidents/7zlvr2lp2085
https://bitfinex.statuspage.io/incidents/7zlvr2lp2085Bitcoin Cash (BCH) deposits and withdrawals paused
<p><small>Nov <var data-var='date'>13</var>, <var data-var='time'>21:36</var> UTC</small><br><strong>Resolved</strong> - Deposits and withdrawals have been resumed for Bitcoin Cash (BCH).</p><p><small>Nov <var data-var='date'>13</var>, <var data-var='time'>17:45</var> UTC</small><br><strong>Monitoring</strong> - Bitcoin Cash (BCH) deposits and withdrawals have been paused during the Bitcoin Cash hardfork event. They will be resumed as soon as the fork is complete and the network is stable.</p> Mon, 13 Nov 2017 21:36:01 +0000https://bitfinex.statuspage.io/incidents/6jktmbmljl55
https://bitfinex.statuspage.io/incidents/6jktmbmljl55Planned Maintenance
<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>15:29</var> UTC</small><br><strong>Resolved</strong> - The platform is back to normal operations.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>14:16</var> UTC</small><br><strong>Monitoring</strong> - As announced on November 8, we are performing infrastructure maintenance. The platform will be back to normal operations shortly.
<br />
<br />This maintenance is critical for the platform and must be performed to be able to continue to guarantee stability and scalability.
<br />
<br />Customers should expect a service interruption of approximately 10 minutes while this maintenance is being performed. During this period, the platform will be unavailable.
<br />
<br />During the maintenance, we will keep our users updated via https://twitter.com/bitfinex and https://bitfinex.statuspage.io
<br />
<br />Thank you, The Bitfinex Team</p> Thu, 09 Nov 2017 15:29:50 +0000https://bitfinex.statuspage.io/incidents/g84jr9c983ym
https://bitfinex.statuspage.io/incidents/g84jr9c983ymPlanned Maintenance
<p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>14:33</var> UTC</small><br><strong>Resolved</strong> - The platform is back to normal operations.</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>13:55</var> UTC</small><br><strong>Monitoring</strong> - We are undertaking infrastructure maintenance.
<br />
<br />These updates are critical for the platform and must be performed in order to be able to guarantee long-term platform stability and scalability.
<br />
<br />Customers should expect a service interruption of approximately 20 minutes while this maintenance is being performed. During that period, the trading and financing platforms might be unavailable and no deposits or withdrawals will be processed.
<br />
<br />During the maintenance, we will keep our users updated via https://twitter.com/bitfinex and https://bitfinex.statuspage.io
<br />
<br />Apologies for any inconvenience caused.
<br />
<br />The Bitfinex Team</p> Tue, 31 Oct 2017 14:33:13 +0000https://bitfinex.statuspage.io/incidents/xdzdz4ksrsx5
https://bitfinex.statuspage.io/incidents/xdzdz4ksrsx5