How to join Booking.com

Everything you need to know about listing your property

Listing your place on Booking.com

Thinking of listing your place on Booking.com? We’ve put together a list of answers to the top questions partners have so you can feel confident starting your registration, opening your property, and welcoming your first guests.

Property details

Helpful tools

Listing your place on Booking.com

Thinking of listing your place on Booking.com? We’ve put together a list of answers to the top questions partners have so you can feel confident starting your registration, opening your property, and welcoming your first guests.

What is my commission used for?

The commission you pay goes back into the products and services you use, including:

24/7 support through phone and email

Promotion of your property on search engines and affiliate websites

Commercial and technical advice from our team in your local area

Pricing

Are fees included in the price I set?

We believe that you are the best person to set the price of your property – this is why we don’t add anything to your prices. Unlike other platforms that charge guests extra fees, the price you set is the price we display on Booking.com.

How do I set my price?

If you’re not sure what price to set, we offer a free and easy-to-use rate management tool that helps you optimize your pricing strategy and make quick decisions on which rates to offer.

Photos

How many photos do I need?

To complete your registration, you must have at least one photo. When choosing your photos, think about what makes your property different from your competitors and select ones that highlight this.

Once you’ve completed your registration you can add additional photos, select a main photo, and add photos of specific rooms or units. When you upload your photos we’ll warn you if the resolution is too low, if it’s the wrong size, or if the one you’re trying to add is already there.

What are some tips for taking the best photos of my property?

The larger and higher quality your photos are, the better

Landscape shots show better on the website

Use natural light and avoid a flash

Take photos from a steady height of around 1.5 metres (5 feet)

For more tips, take a look at our guide for taking better photos for your hotel or property. In it, you will find more information on things like lighting, photo resolution, the rule of thirds, as well as things to avoid like mirror reflections and underexposed photos.

Legal requirements

Can I list my property?

Before you list your property on Booking.com, it’s important to be familiar with the short-term rental regulations for your city, region, or country. A number of governments and municipalities require property owners to hold and/or display a special permit or license if they wish to list their place on short-term vacation rental sites. In some cases, local authorities can limit the guest occupancy or the number of bookings you can receive within a certain period of time.

For detailed information as well as the latest updates on legislation that applies to you and your property, check your local municipalities website.

House rules

What house rules can I set for guests?

Currently, there are five categories of house rules you can set for your guests:

Children

Pets

Smoking

Parties or events

Quiet hours

Nearly all guests respect the rules of the properties they stay at, but to make things even clearer, we can present your rules so they have to read and agree to them before finalizing their booking.

How do I set my house rules?

Depending on your property type, this feature might not be available yet. We’re working hard to roll it out for all partners as soon as possible.

Property details

What information is needed to create a listing?

Before you start to create your listing, make sure that you have the following ready:

List of your facilities and amenities

The layout of your property, including sleeping arrangements

Correct and complete address

At least one high-quality photo

What makes a good listing?

Our property pages are designed to grab the attention of potential guests quickly. Start by making sure you’ve selected all the facilities and amenities your property has to offer. Twenty-five percent of our bookers coming from searches with filters, so if these aren’t correctly displayed you’ll miss out on business. If you’re not sure where to start, we highlight the most popular facilities and amenities.

It’s also recommended to show guests where they’re staying. Showing at least four photos, including one of the bathroom, will set the right expectations for their stay.

If you’re not sure if something is missing after you’ve completed your registration, take a look at your property page score. This score highlights quick and easy changes you can make to improve the performance of your property’s page.

How do I choose a name for my property?

There are a few things to keep in mind when choosing a name for your property:

Use specific, unique names that won't confuse guests

Consider what people would be looking for on search engines – what would they type to find your property?

Keep it short and sweet – guests tend to type in as little as possible to find the results they’re looking for

Helpful tools

Pulse

Pulse is the mobile app for managing your property on Booking.com with an easy-to-use design lets you take care of tasks on the go. It includes features like a calendar, an overview of arrivals and departures and the ability to manage availability. You’ll even receive notifications about new bookings, guest reviews, and cancellations.

Channel manager

From being able to easily update your prices across all channels to reduce your chances of an overbooking, we understand the importance of channel managers. This is why we make it easy to connect yours to your Booking.com account. Simply log into the extranet, click on Account in the navigation, select Channel Manager from the drop-down list, then select your provider and follow the outlined steps to activate your connection.

Extranet

The Booking.com extranet is the administrative dashboard for your property. In it, you will have access to all information displayed on your property page, including:

Payment options

Policies

Rooms and rates

Photos and descriptions

Reviews

You can also see a record of past and future reservations, analytics about your property’s performance, opportunity to set up deals, and much more.

You’ll be able to access the Extranet using the login name and password combination you set up during registration. To log on, just: