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PD Portfolio

Table ofContentsIntroduction. 2Reflectionon the nature of professionalism in the chosen career. 2Reasonfor skill choice in PD plan. 4Evaluationof learning and professional development as a result of putting PD plans intoaction 5Outlineof CPD planning for future. 8Conclusion. 10References. 10IntroductionPersonaldevelopment and learning would be helpful in order to perceive decidedprofession and helps in order to attain long terms goals of an individual. Inthe present paper there are four major activities which would be performedrelated to professional development and learning process. Firstly, reflectionof the professionalism in human resource management decision would be developedso as understand various professional’s traits attained through present course.Secondly, reasons for choosing three particular skills in the PD plan developedwould be justified. Thirdly, present paper would provide the evaluationtechnique for the learning & professional development program in theorganizational context. Finally, present paper would provide the outline of CPDplan for any individual.Reflection on the nature ofprofessionalism in the chosen careerProfessionalismcan be defined as the aim, characteristics or qualities exhibited as a mark ofparticular profession or professional person. Hence professionalism includesseveral characteristics and aspects which would identify a professional. I aminto the professional of human resource management for a telecommunicationorganization. The first question arises in the present context “What is theimportance of human resource manager especially into telecommunication field”?Human resource manager would be critical resource to an organization so as toattain talent pool and manage the most important resource in the organization. Whatskills are important for the personal development in order to manage humanresource in an organization in effective manner? I have gained three key skillswhich are helping me in the current human resource profession and these skillsare communication skills, people management and time management. Attainingthese three skills have helped me to become a perfect human resource managerthereby utilizing these three skills in order to accomplish present job role.The next question arises for the present context “What is the importance ofcommunication skills, time management skills and people management skills for ahuman resource manager”?Ahuman resource manager need to deal with people and motivating people towardstheir work is the primary job responsibility for me. Hence people managementskill learned by me through present course is helping in my job so as todevelop good relations with the human resource deployed in the organization andmotivate them towards work. Further communication skills acquired by me arehelping me to interact with employees, supervisors, colleagues and counterparts in other organizations. With help of effective communication skills Iestablish work relation with people at workplace and communicate my views clearly.Similarly, time management skill would allow me to accomplish jobresponsibilities within given timescale and exhibit ideal employee behaviour atworkplace.

Unit 6 Research projectThenext question of importance is “How I acquired the professional skills relevantto workplace”? The learning process is important so as to attain these skillsfor me and I admire the contribution of the class learning process forproviding theoretical framework for learning these skills and practicalexperience. The personal development module helped me to understand theimportance of professional development skills and provided an importantplatform in order to learn these skills. Further class activities fordeveloping these skills such as giving presentations and taking part in the roleplay has helped me to develop communication skills and people managementskills.Majorresponsibilities handled in the current organization include maintainingregular contacts with the employee so, payroll management, recruitment &selection, employee grievance handling, employee welfare and performancemanagement. Professionalism in the current organizational role demands for specializedknowledge, competency, accountability, self-regulation and image (Fullan, 1992). Human resourcemanagement is a vast field and require specialized knowledge and I have gainedthis knowledge through college and on job training. I am known in myorganization for the specialized knowledge I posses especially in area ofmanpower management techniques and personality evaluation during selection ofcandidates. From the start of my professional career I was committed to gainmore and more knowledge pertaining to human resource area and with the help ofcertifications, trainings and seminars this knowledge collection process hasbeen initiated.HND Assignment HelpAreaof human resource demands for specialized knowledge e.g. manpower managementrequire use to understand difference between hard management and softmanagement which can be used for managing base level employees and seniorpeople working in the organization. Further it is important for us tounderstand the technical evaluation skills for personality traits such aspsychometric tests and behavioural questionnaire for assessment of behaviourfor a person (Gordon, 1991).Theexpected set of competencies from us i.e. professionals in human resource areaincludes good communication skill, manpower management skills and evaluationskills. As a professional I have always focused on delivering the work creatinghigh reliability on me without putting excuses for failure of any workactivity. In case I am not able to do any task, I take complete responsibilityfor my action and manage the situation by putting best efforts. For example inlast quarter employee churning in the division handled by me increased up to27% against the ideal churning rate of 15%. I have taken the responsibility forthese results and developed a plan in order to control employee churning in theorganization by understanding entire situation. Survey was conducted in orderto known major reasons and by sorting out the issue our team was able to managechurning level in next quarter at 9%.Webeing the professionals are responsible and accountable for our actions, wordsand thoughts. At the time of any mistaken being done I take sole responsibilitywith honesty and integrity which are vital elements for the professionals. Selfregulation is another important skill which I exhibit in order to abide byprocesses and policies of the organization. For example there was an irateemployee but instead of being angry I managed him with completeprofessionalism. I am very conscious for image and always look polished whileworking in the organizational environment so that I gain confidence and respectfrom the organizational stakeholders (Hall& Hord, 1987).Beinga professional I always strive to attain respect and value in the organizationand try to act as the genuine credit for the organization. My ultimate goalwhile working in the organization is to earn professional reputation while workingin the organization. Though self-evaluation I have found out that I amexhibiting all essential professionalism traits but I keep on carrying out self-evaluationon periodic basis so as to found any issues with my professional conduct andengage myself in continuous learning process for development of theseprofessional traits (Joyce, 1993).

Reason for skill choice in PDplanThethree skills chosen in the PD plan are time management, leadership andcommunication skills. These three skills have been chosen keeping in mypersonal weakness in these three areas and selecting these skills would help meto improve upon these three skills. This has been evident through selfassessment sheet and feedback received. These skills would be quite helpful inpursing my human resource management career in future. Reason for choosing eachskill can be given as under:§ Time management:Time management is the ability of making efficient utilization of time in orderto accomplish the important tasks within the given timeframe. There are severalbenefits of time management skill due to which it is of vital importance for me.With good time management skills I would be able to cope up with the tuffsituations, problem facing approach would be favourable to find solution,better planning for future and would have spare time for development of otherprofessional skills (Parry, 1996).One of the major benefit offered by time management skill is the betterdecision making process as with managing time in efficient manner would allow aprofessional to have sufficient time in order to collect relevant informationand make decision based on the information. In lack of time decision makingquality would reduce as decision making process would not be rational.§ Leadership: Leadershipskills are important for my professional development as success of theorganization depends upon the leadership traits of their leaders and peoplewith leadership skills can manage organizational issues in effective manner.Leadership skills have been chosen in present context as leaders know how todeal with the crisis situation and take responsibility for the action of theirteam. Leadership skills attained by a person would be helpful for him in orderto handle senior management position in the organization at later stages. Withthe help of leadership leaders would be able to keep their team motivated withpositive thinking for driving results. A good leader would be having healthyrelations with his team hence this quality would help in order to deal with theissues of team management and working with the team. Leadership skills areimportant in order to undertake a particular task in methodical manner i.e.starting from the forecasting & planning stage to the end stage whereresults are tracked in order to match with the desired results (Sparks & Hirsh, 1997). § Communication skills: Communicationskills would be the most important part of the overall professional developmentof a person as these skills would help a person in order to create impact withtheir communication skills. Communication skills have high importance not onlyat workplace but also at personal level, workplace, communities and ourinterior work. Interior world communication is with self which took place incase someone is in anger, violence, dislike or any other similar communicationstatus. For professional development communication skills provide an edge to aperson in order to communicate his or her ideas clearly to the target audience.Further this would build stronger impact on the target audience andcommunication would be done as per the audience which needs to be targetedthrough communication (Guskey, 2000).Written communication skills are important in the professional development inorder to represent organizational reports, presentations and other activitiesfor the internal as well as external stakeholders of the organization. Inorganizational environment a leader can be identified through effectivecommunication skills due to which communication skills are considered as thefirst stepping stone to become a successful leader at workplace. Evaluation of learning andprofessional development as a result of putting PD plans into actionEvaluationmeans the process of systematic investigation carried out in order to explorethe worth or merit, evaluation is conducted with clear intention and to clarifythe reasons behind a particular trend of the activity exhibited. Evaluation hashigh importance for the current scenario so as to carry out evaluation for theprofessional development and learning plan as developed through PD plan. Evaluationof the learning and professional development plan would tell about whether ornot objectives set for the plan has been attained in the organizationalcontext, what are the limitations for the present plan so as to improve theminto next learning and professional development plan. For the presentlydeveloped PD plan which focuses on three prime factors which are communicationskills, leadership skills and time management skill.Evaluationof professional development and learning would be done basis on the informationcollected pertaining to the captioned area and interpretation made forevaluation process. There are basically five levels based on which evaluationfor particular professional development and learning is being conducted, eachlevel involved in evaluation process would make the data gathering process morecomplex and would involve step which has come before this one (Guskey, 1997). Hence in order toensure success at overall evaluation process it is important that every stephas been done in appropriate manner. The five levels of professionaldevelopment and learning evaluation for the present case can be given as under:1. Participant reaction Inorder to accomplish any stage of evaluation there would be four parts whichwould be questions to be asked, information gathering process, element to bemeasured and appropriate usage of information. For the professional development& learning skills which were communication and presentation skill,leadership skills and time management skills, question to be asked would bewhether process of professional development was useful, whether resources areenough to allow further learning process and whether or not these skills arerelevant for the further professional development. In order to collectinformation at this step questionnaire would be developed and respondentsundergoing professional development plan would be asked to fulfil it. The itemunder measurement would be initial level of satisfaction with the experience ofprofessional development and learning. Information collected through thissource would be used in order to design effective program for imparting skilland at the same time in case of lack of effectiveness resources used would alsobe changed (Todnem & Warner, 1993).2. Participant’s learningEdexcel BTEC Level 5 HND Diploma in Business Course handbookSecondstep in the evaluation process would be the output from the professionaldevelopment and learning program developed for the participants. The majorquestion in the present step would be whether or not participants underprofessional development program attained the desired skill set which was aimof this development program. In order to gather information pertaining to thisarea major resource would be through paper & pencil instruments,demonstrations, reflection of participants and simulation activities. Presentevaluation technique would measure the newly acquired knowledge and skills fromthe participants of professional development and learning programs. Informationcollected through various sources in present context would be used in order toenhance the efficiency of program content and organization (Sparks & Hirsh, 1997).3. Organization support andchangeThirdstep used in the evaluation of professional development and learning processwould include important questions such as whether implementation of program waswell supported, whether there was availability of quick problem resolutionsystem, whether resources were available sufficiently and whether success wasrecognized or not. There can be numerous ways in order to collected informationin this step such as questionnaire, structure interviews and participantportfolios etc. The element under evaluation for the present stage wouldinclude the value of advocacy, support and facilitation from organizationalpoint of view. The information collected in present context would be used inorder to document the event and improve organizational support for thecaptioned professional development program. At the same time this informationwould be helpful in order to change future change efforts (Guskey, 2000). 4. Participant’s use ofknowledge and skillsPresent

Unit 4 – Personal and professional development in health and social carestage of evaluation for the professional development and learning wouldemphasize on one critical question that whether participants were able toeffectively applied newly gained knowledge and skill set in area ofcommunication skill, leadership and time management at workplace environment.In order to gather information regarding captioned question several instrumentscan be used such as the structure interviews, questionnaire, participantportfolios and direct observations. The major factor under measurement for thepresent stage would be the level or degree of implementation for the desiredskill set among the individuals. Information gathered in the present contextwould be used so as to document the experience and improve implementation ofthe content for the present professional development and learning program (Guskey, 2000). 5. Learning outcomes

Unit 4 – Personal and professional development in health and social careThefinal stage of the evaluation stage in present context would be to understandand measure learning outcomes. The question asked in this stage of evaluationwould be overall impact on the professional, whether participant’s performancehas improved post learning stage, whether this affect the overall physical andemotional well-being of the participant going under the professionaldevelopment program. Further present stage of evaluation would consider whetherparticipants are more confident learners after this experience and whether it’sall helping in organizational improvements (Sparks,1996). Major tools used for the evaluation wouldinclude cognitive aspects for participants such as achievement and performance,affective outcomes such as dispositions and attitude and psychomotor such asbehaviour and skills. The information collected in this step would be highlyvaluable and can be used in order to focus on several improvement areas such asimplementation, follow up and design part. Also this information would becomethe key evidence in order to demonstrate participants and other stakeholderabout the overall improvement in the performance through professionaldevelopment and learning program. Outline of CPD planning forfutureContinuousprofessional developments are the self-development program which may take placeduring any stage in work life and committed towards self-improvement. The mainobjectives of the CPD plans are to help you in developing important skills soas to take you to your desired position. A CPD plan would be helpful in belowaspects:§ Wouldfocus efforts on specific four or five objectives which needs to be attained§ Wouldhelp in measuring current position and would provide pathway to reach up to thedesired position through self-development (Parry,1996)§ Wouldhelp in managing work load§ Secureorganizational opportunities and allow to make best possible use from theopportunities confronted in the organizational contextAfuture CPD plan would include below mentioned important factors:Current role and future aspirations: A CPD plan would provide thekey areas of the present role of a person and the target developed byparticipant in order to achieve the long term career aspirations. CPD goals would be four or five steps and these would be helpfulin bringing a person closer to his/her final career aspiration plannedDevelopment needs: Development needs would be the most vital partof CPD and would enlist all the skillset, knowledge areas and experiencerequired by a person so as to move from the current position to theultimate desired position. Further developmental need would be requiredfor each specific CPD goal set by an individual.CPD activities: CPD activities would be the actual

action planadopted by a person in order to reach its career aspirations and theseactivities would be designed as per SMART tool (Guskey & Sparks, 1996).Anexample can be taken to demonstrate way in which CPD goal can be broken intodevelopmental needs and CPD activities as under:CPDGoal: I would to possess higher manpower management skills in order to evolveas a better manager for volunteerDevelopmentalneeds: Developmental needs in the present context would be to understand howteam management is being done, how to meet needs of volunteer and to bringconfidence in myself to become a good manpower managerCPDactivities: Courses and certifications for managing the volunteer can be attended;interviews can be conducted with the senior managers to understand the tacticsfor management of volunteer and reviewing & rewriting the induction programfor volunteers.ConclusionWiththe help of current paper professional development and learning process hasbeen witnessed in order to understand the reflection of professionalism incareer which demands manpower management, accountability, knowledge andspecific competencies. Reason for choosing three skills i.e. time management,leadership management and communication skills have been highlighted as theseare vital in the organizational context and career progression. Evaluation ofprofessional development and learning process is five stage process and needaccurate processes for obtaining better results. A CPD plan demands for the CPDgoals, development needs and activities to be done in order to achieve thegoals. Why a BTEC HND?References