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FAQ

Color Matching

COLOR-MATCHING, METALLIC AND PEARL (TRI-COAT) COLORS Is the paint mixed to match my car color? Does it work well on all colors? Chips on most cars are dramatically reduced or visually eliminated. Repairs on light silver and gold metallic colors generally look much better after initial application, though sometimes they are still more visible because the edge of the chip is slightly darker and will catch your eye if large enough. Sometimes with these colors and on larger chips, it's better to use the small-tipped brush and apply a small amount of paint and leave it as is. One other point on light metallic finishes: Some of our light-colored metallics are made with domestically produced metallic flake, which is polished only on one side. When the paint is applied in a small chip, the flake will turn over and appear darker in color this is what's known in the industry as modeling. This darker effect is apparent in the bottle and cap lid after shaking. Once flattened, the flake will re-align itself and appear bright again.

How do I find my paint code?

Enter your year, make, and model. The next page will contain the tag location, the tag and the paint code on the tag.

How do I order?

select your year,make and model. then select your correct color from the color pallet ....It"s Just That Easy......

How to return your product.

WE DO NOT ACCEPT RETURNS.

1. The product ( paint, microfiber puck,step2 bottle)

THERE ARE NO REFUNDS OR RETURNS as it is a custom made product that is made to order.

please ensure you are ordering the correct color when placing your order.

We provide a custom made product. Each order is processed individually as it is received for that particular customer. We can not resell old paint and therefore we DO NOT allow for ANY returns or refunds for any of the following reasons

You have changed your mind and no longer want the paint chip repair kit

You sold the car

You decided to take the car in to a bodyshop

Your car has been repainted by the dealership or another body shop previous to ordering our product, we cannot guarantee the color to match as it is not the original factory paint that is on the car even though it has been repaired by a body shop colors will vary slightly

YOU COULDN'T GET THE REPAIRS MADE TO YOUR SATISFACTION.

WE DO KNOW THAT WE OFFER THE BEST PRODUCT ON THE MARKET FOR PAINT CHIP REPAIRS, and if used properly on PAINT CHIPS it will produce excellent results...

if for some reason the color is slightly off we will do our best to help you and will work with you in every way we can to adjust the color.

Is the paint made to order?

Yes. Every kit is made per your year, make, model and color code.

My product was damaged in shipment

This happens from time to time,shipping companies are only human.If your product was damaged in shipping our policy is send us a picture to support@ezchiprepair.com of the damage, Also include your full name and invoice number,this will help expedite the process and get you out a replacement right away

What is included in the EZ Chip Repair kit?

What is the process for applying the paint?

Clean/dry surface. With the brush dab the paint on the chip, flatten the paint with your finger, and wipe it with application cloth that has the step 2 solution on it.

what will it repair?

Our kit has be tested to work on small paint chips( no bigger then a pencil eraser ) however it will repair scratches ( NOT down to the metal ) but you will have to repete the process 2 or more times to get the desired results.