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Subaru is a beautiful young woman with long green hair tied in a ponytail with her bangs parted on her right side of her face and moss green eyes. She wears oval glasses and, to her embarrassment, is believed to have rather small bust, allowing her to participate in the butler audition. She is usually seen wearing her maid outfit.

Subaru is a modest and serious girl who is also mature, calm, passive, rational and independent. Like Misaki Ayuzawa, Subaru is a hard worker, and does her job well but does not often participate in the gossip sessions of the other maids, usually preferring to sit quietly at a table and listen. She considers Misaki to be a hard working individual.

During summer, the Maid Latte employees have been invited by Satsuki Hyōdō's sister Nagisa Tsuwamono's to her Beach House, with Aoi Hyōdō and Takumi Usui tagging along. The girls decide to help out at the resort by hosting a one-day Maid café event to attract customers. During the Footman Audition, Subaru partners with Misaki and they both pretend to be men for the sake of protecting Maid Latte. However, Subaru is discovered halfway through the audition after she fails to change into her tailcoat in a minute which then they disqualified her for revealing that she was wearing a sarashi that covered her chest, which revealed that she was a woman.