Archives For System in Motion

SugarCRM’s third quarter was yet another strong one. The company added 650 new customer companies and continued to grow its momentum in the enterprise market. Annual recurring revenue growth sustained its pace, coming in at more than 45 percent year-over-year, and SugarCRM notched its 12th consecutive quarter of year-over-year billings growth, with a 23 percent increase in the third quarter of 2012.

“As global demand increases for enterprise-wide CRM systems that equip all customer-facing professionals with the insight they need to drive deeper, more relevant customer engagement, SugarCRM is well positioned to carry on its global expansion,” said Larry Augustin, CEO of SugarCRM.

Enterprise Business Growth. During Q2 2012, SugarCRM announced a $33 million funding round to facilitate its expansion into the enterprise business segment. In Q3, a major multinational technology and consulting corporation went live with its first 7,000 seats in a 69,000-seat implementation. In addition, SugarCRM closed a multi-million dollar deal with a healthcare sector customer in the UK.

New Technology Integrations. SugarCRM ISV partner Bunchball announced it is planning to develop a new technology integration with SugarCRM that will enable out-of-the-box gamification of the SugarCRM suite. The integration is intended to help enterprises increase adoption of CRM across the organization by motivating employees to make SugarCRM a part of their daily workflow. Other ISVs that listed new integrations on SugarExchange, the SugarCRM marketplace, include Act-On Software, Alteva, Userlike, and Entrinsik.

SugarCon 2013. The company announced that for the first time, SugarCRM’s user conference, SugarCon will be held in New York City. The 8th annual event will be held at the Waldorf Astoria, April 8-11, 2013, and the theme is “CRM for Everyone.” To register for the conference, click here.

Open Social Foundation. SugarCRM extended its leadership position in the development of open and social business standards with Clint Oram, SugarCRM co-founder and CTO, being appointed to the Board of Directors of the Open Social Foundation. In addition, SugarCRM’s Community Manager John Mertic was appointed its secretary.

CRM Acceleration Tour. Drawing crowds that included hundreds of global business leaders looking for a next-generation CRM application, SugarCRM held CRM Acceleration events in Europe in Frankfurt, London and Paris as well as others markets. In Q4, CRM Acceleration events are planned for the Asia Pacific region. SugarCRM will also be participating at various industry events around the world. For the full list, click here.