Annex 5: Examples of good practice

The discussion paper and survey issued at the beginning of the
scoping exercise asked people to share any examples of good
practice in engaging with different groups so that this might
inform the conduct of the proposed review:

Participants offered a variety of examples of good practice,
referring to: (i) engagement activities they were aware of or had
been involved in as organisers or participants or (ii) toolkits or
resources developed for use with particular groups. This
information has been collated below. In most cases, the examples
were mentioned by one respondent only, and included only limited
information.

Participants' more general comments on approaches and methods
they thought could be used in carrying out the review have been
discussed in Annex 4.

Engagement exercises and events

'Partnership in Practice' exercise in Dundee carried out as
part of local response to
'The Same as You?'

Review of
'The Same as You?' consultation events

Scottish Dementia Working Group's work advising the Scottish
Government on dementia issues

Focus groups involving people with mild to moderate learning
disabilities in Fife carried out in order to find out their views
on themes within the Keys to Life Strategy - an evaluation of
this engagement exercise had been carried out

'What Matters to You' event - a one day 'conversation' with
people with learning disabilities organised by integrated
disability service and day supports for people with learning
disabilities in Renfrewshire which had involved gathering views
from 64 people in various settings and circumstances

The Millan Review - especially with regard to using a range
of approaches, holding meetings and events in a range of
locations

Facilitated discussion group for in-patients with learning
disabilities at a local hospital.

Toolkits and other resources

Ketso - a kit for running interactive community engagement
activities

Royal College of
GP's
ASD
toolkit

ENABLE's facilitators'
pack for guiding discussion

'Social stories' - a technique for engaging those with
autism

Scottish Community Development Centre's National Standards
for Community Engagement

ARC
Scotland / National Involvement Network's Charter for
Involvement

Learningdisability.co.uk

Publications produced by
MWC

Mencap's 'Wecan2' research on engagement

2011 research carried out by the National Council for
Voluntary Organisations (
NCVO)
/ Institute for Volunteering

Other participants referred to successful activities that they
were aware of or had been involved in which had used approaches
such as:

Evening events for people with autism - these were well
attended and appeared to be more convenient and less stressful
than day-time activities

Using existing (already scheduled / planned) events to make
contact with relevant people

Consultations which allowed participants to consider issues
prior to attendance at events

Online communication / social media / email / virtual
meetings.

It was also suggested that there would be examples of good
practice in engagement and inclusion in local autism and learning
disability strategies.

Organisational approaches

'Voices for Change' model used by Grampian Opportunities -
this had recently been used with hard to reach groups in relation
to health and social care integration and showed the value of
meeting people in their own environment

Facilitation approach used by Outside the Box including on
its recent 'Permission to dream' project

The
VIP Service
User Group's use of creative activities led by community groups
to engage and stimulate discussion

People First's approach based on residential events at which
people can develop understanding and opinions and prepare views
prior to presenting to others - as used in giving evidence to the
MacManus Review and the Health and Sport Committee of the
Scottish Parliament

Scottish Learning Disabilities Observatory's use of play
acting by people with learning disabilities as a way of
stimulating discussion.