Jobs

Know when/where it’s windy? We do! WeatherFlow operates the largest private marine weather network in North America and provides weather observations and forecasts to everyone from kitesurfers to the Department of Defense. We are in need of talented and innovative people to help serve our diverse clients. WeatherFlow supports a growing family of products and a set of applications for Android, iPhone and Web. We are a small dedicated team looking for motivated people whose work will produce immediate impact on our business.

Nice-to-haves

Familiarity with our current products: http://www.weatherflow.com/products/

Applying

This could be a full-time or Part-Time position. The position is work-at-home and does not require regular traveling, though occassional trips may be necessary. This Position is a work-at-home position, ideally in the Central Florida area, though some flexibility exists. To apply, please email your information to: products@weatherflow.com.

Customer Support Representative

We’re looking for a motivated individual who is able to work with limited supervision to provide customer support for our web and mobile applications and our growing line of products.

The Position:

You will be responsible for tactfully responding to the questions, concerns, complaints, compliments, and quandaries of WeatherFlow varied client-base.

Collaboration: We are a small team. You will collaborate with the Customer Support team as well as other WeatherFlow staffers.

Organization: You’ll regularly report in to senior members of the support team.

Musts

Level-headed and thick skin; not all inquiries are civil

Able to communicate clearly and concisely to others

Self-motivated, well-organized, and abe to work well under minimal supervision

Ability to learn quickly and effectively the varied responsibilities of the customer support team

Computer savvy

Nice-to-haves

Familiarity with ZenDesk, SalesForce, and FreshBooks

Familiarity with Skype and Slack

Love of weather and/or a wind-related activities

Familiarity with our current products: http://www.weatherflow.com/products/

Applying

This is a part-time position and is considered a work-at-home workplace. It does not require regular traveling, though ocassional trips may be necessary. An ideal would live Central Florida or Massachusetts, though some flexibility exists. To apply, please email your information to: jobs@weatherflow.com.