Random Ubuntu Support Calls

This morning i got a phone call on my home line from some old man wanting help with his ubuntu install, well more to the point is that he wanted to format ubuntu and start again. After asking a couple of questions about what he wanted, I told to format the drive and do a fix MBR in windows is probably abit more complex than he wants, and since he was dual booting that he should just continue to launch windows instead.

His orginal problem was he couldn’t get on the internet at the time, It didn’t click at the time when he said he was with optus that the reason he couldn’t get on the net is the weird way that optus modems are setup.

After talking to him for a while i finally got around to asking how he got my number because it was becoming more clear i didn’t know the guy.

Apparently he found my ubuntu wiki page https://wiki.ubuntu.com/Gabz and assume I could help him looked up my phone number in the address book since my last name isn’t very common my home (parents house) is the only listed number.

So this was the first time i’ve been rung by a 85 year old man wanting to know how to fix ubuntu. It was an odd experiance.

If how it all ended, was well I got over the slightly weird feeling told him to keep ubuntu there, since he mentioned he lived in Toronto (NSW) we exchanged email address and I sent him the link to Westlakes Linux Learners