WATCH DIRECT AUTHENTICITY GUARANTEE:Our watches are brand new, first quality, with all original parts and authenticity.Our watches have the original manufacturer’s serial numbers intact.Our watches are not refurbished, factory seconds, or replica products.We have built a reputation in Australia for selling Authentic watches since 2010.

WARRANTY:Watch Direct will service every watch sold on our website for up to 1 year after purchase unless otherwise specified in the product description. Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our warranty program.Watch Direct is happy to replace the battery within one year of purchase at no cost. Having the battery replaced by a third party will void the warranty.Please note that swimming with a watch is always a risk regardless of the water rating on the watch. Water damage is not covered under the warranty by WATCHDIRECT.COM.AU nor any manufacturer. We do not recommend swimming with your watch.

Domestic & International Shipping Times

All orders within Australia will ship with Australia Post or Courier with Signature Required, items will never be left unattended.

DESTINATION

COST

ESTIMATED DELIVERY TIME

Australia Post Standard

FREE

2-4 Business Days (Major Cities)5-7 Business Days (Other Areas)

Australia Post Express

$9.95

1-2 Business Days (Major Cities)2-4 Business Days (Other Areas)

Sydney Same Day Delivery (Available only for items that ship within 24 Hours)

Calculated at Checkout

Same Day or 3 Hour Delivery - Available Mon-Fri

New Zealand

$30

5 Business Days with International Post Standard

United States

$45

6+ Business Days with International Post Standard

Canada

$45

6+ Business Days with International Post Standard

Europe

$45

6+ Business Days with International Post Standard

*Please note that International orders may incur further duties and fees. We recommend checking with your local customs authority prior to placing your order.

RETURN POLICY

Easy Returns - You have 30 days to return. Even if you just don't like it.

Watch Direct is happy to offer a 30 Day return on all products under $2000. All returns on items over $2000 will have a 5% restocking fee, you can opt for store credit at no fee.

Products may be returned for exchange or for a full refund within 30 days of the day your received it. You must return the product in new and unworn condition in the original packaging for a full refund. All product packaging and certificates of authenticity must be returned with the product. Any product(s) returned without original material and tags will be rejected.

Important* You must notify us of any defects or incorrect orders within 48 hours of receiving your item.

Ready to start your Return?

Visit our Return Centre. You will need to supply your order number and email associated with your order.