Historical Traveler Reviews Caribbean Princess Resort Cancun

Great place!

from anonymous

Can't beleive all the negative stuff I read on here before I went! Hotel was great - small but very clean and very friendly with all the facilities you could want. Bus stops outside to take you to the hotel strip/beach/downtown all for just 6 pesos (about 30p)!#Charlie & Tracey do a fantastic job! keep it up!!

Excellent Staff

from anonymous

Hotel is quite small, but this makes it more friendly. You get to know all the staff and they make a real fuss of you and make you feel totally welcome. The entertainment staff were superb, our days were spent playing volleyball, waterpolo, waterfights etc and they went out of their way to keep us amused! All of the waiters were really friendly and were happy to help with any questions you asked or any special food requests. Our room was really nice and big, but from what I heard, all rooms weren't so good. Overall - we loved our stay and didn't want to leave!

Nice fish

from anonymous

The hotel itself is fairly limited for an all inclusive. The first room we wer allocated was atrocious with no warm water and a leaking ceiling.There is little to do on a night time as the hotel bar (lobby) is very basic, at times the entertainment provided by the staff very amatuer. What the restaurant provided was good quality but very little choice. A small section of the restaurant is put aside for waiter service, however this is very rarely open and not publicised. However the hotel staff are exceptional waiters, maids, bar staff and receptionists are first class.The entertainment staff however leave alot to be desired and for most of the holiday were irritating, self-infatuated and egostistical.

Holiday From Hell!

from anonymous

If you want my opinion, don't go there!! The food is awfull, you get bitten to death by mosquitos!! Our room was smelly and dirty. The shower did not work. The door lock was hanging off!! Everywhere needed a well deserved lick of paint! I stayed one night and paid to be relocated to another hotel!!Try the Costa Real across the road on the beach side, it made our holiday!!

The best holiday ever! Wicked!

from anonymous

We want to say hi and thanks heaps to Ivan (you were brilliant!), Marco (very sexy), Tracey and Charlie (and the waiters and jackie chan!) for being so brilliant to us while we were at the Caribbean Princess. We had the best holiday and definitely recommend Coco Bongo and Daddy Rock's- they were excellent!Definitely try the spa treatments as well to really pamper yourself!We really didn't want to come home! See you next year!Jane, Craig, Brit and Emma

Caribbean Princess Biggup yaself

from anonymous

What a place. Firstly the staff were great specially the entertainment team (CharlieBoy, Tracey, Ivan & Marco). The food was great! three of us went. Lee 21 Mark 20

More like a good 3* (travel agent rating)than a 4 *(official rating) hotel

from anonymous

My 25 year old daughter and I made a late (but full price) booking at this hotel via a UK travel agent. The hotel was clean, and the staff friendly and helpful. Food was well cooked but the selection very limited eg. no bread at breakfast (only fresh toast and sweet breads) , no fruit or desserts at lunchtime , one evening was designated Japanese Night - the only food was..........Japanese - not to everyone's taste. On two evenings each week, dinner was served al fresco overlooking the peaceful lagoon - perfect! (apart from the pop music BLARING throughout the meal, and the "International Show" we had to endure ) We have never finished a meal so quickly and made our escape to our room clutching our gateau on a plate! Incidentally there was a choice of 4 - 5 gateaux each night, all of which were a cake - lovers dream.Rooms were spacious, but quite basic. There was a small wardrobe with 9 hangers and a high shelf with spare pillow for the comfortable sofa bed. The bathroom contained a small bath and toilet. The sink was in the bedroom, and beneath it was a small cupboard with one shelf. There were no other cupboards and no drawers whatsoever. I stored my clothes in the undersink cupboard and my daughter was forced to use her suitcase as a drawer. The bed was large and VERY firm (hard!)There was a small televion which swivelled to face the bed or the sofa bed - it showed CNN, the BBC news channel and one other English channel. The other programmes were dubbed into Spanish. The small balcony was large enough for two chairs and overlooked the gardens with a side view of the pool. The maid cleaned the room well every day, and when we reported a faulty lock on the balcony door, it was repaired the same day. There were 2 pools, but we avoided the main one as there was constant loud pop music. The smaller pool was for adults only and had lower volume background music of the Abba variety. We prefer the peaceful sounds of nature which we found by using the sunloungers on the boardwaly by boats and jetskis doing tours of the logoon) The hotel advertises a "beachclub" situated 2 kms away, which we were disappointed to find was no more than a large, delapidated, LOUD public beach bar with sunbeds . Guests on the "all-inclusive" hotel package were entitled to a free beer or soda at the "beachclub"The beach nearest to the hotel (Playa Linda) is 200 yards away, but is busy with compressed white sand. As buses pass within 100 yards of the hotel every minute or two, my choice would be to pay the standard tariff of 6 pesos (any distance) and go to Playa Delphines or Playa Ballenas The hotel was well situated, being only 5 minutes by bus both to Downtown or in the opposite direction the main "centre" of the hotel zone.All-in-all you get what you pay for, and I feel that the Caribbean Princess is a good 3* hotel with it's position overlooking the lagoon elevating it above average. If I were to return I would prefer to pay more for higher standards, but if money were tight, then I would not hesitate to book here again as we enjoyed our stay.

Great fun!!

from anonymous

i had a great time at this hotel, its small and friendly and you get to know the staff and other people stayin there really well. made some great friends there. the staff are really nice and do lots of things 2 keep u entertained, they will take u 2 the clubs on a evenin and party t nite away with you. the shows they put on r really good 2.

Paradise

from anonymous

Excellent service, top class apartments, spotless, nice pool Jose the bar man what a man spoilt us all week, Charlie, Tracy, Ivan and Jesus great laughs and good company at the night clubs. Overal TOP QUALITY. Thanks a lot.

First class holiday of a lifetime.

from anonymous

A small Hotel with very hard working staff, that are very helpfull and friendly. It is very very clean and the food is excelent. Although it is an all inclusive hotel, there is not much to do but swimming and canoeing. The staff arrange water sports and Bingo etc, but if you just want to bathe in the sun its ideal. There are day trips, they are extra expense as you have paid already for your all inclusive holiday. Do visit Wet n wild It Is the highlight of the holiday, especially when you swim with the dolphins. The shopping Malls are wonderfull. Busses and Taxis are cheap and very regular. I Would love to return any time, but I would choose to go on the oposite side (costal not lagoon) see map. It was pradise.

TripAdvisor Reviews Caribbean Princess Resort Cancun

Good

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