Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website.
However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 610-932-3600 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Furniture Care

FABRIC CARE - GENERAL CARE

Reversing cushions can help for a more even wear.
Lightly vacuum cushions and decking weekly to avoid dirt buildup.
Avoid direct sunlight whenever possible.
Keep pets off the furniture. Pet urine, hair, and pet body oil can be difficult to remove.

FABRIC CLEANING CODES

Check cleaning codes before attempting to clean fabric
W: Water based cleaner
S: Solvent based cleaner
WS: Water or Solvent based cleaner
X: Light vacuuming

CLEANING INSTRUCTIONS

Clean the fabric area immediately, waiting will only allow the spill to setup in the fibers thus creating a potentially permanent stain. Fabric cleaning codes W or WS, can be cleaned with a water based cleaner, fabric with an S cleaning code, use only water-free dry-cleaning solvents.
Scrape away or blot any excess spill.
Pretest the cleaner in a hidden area for color fastness. Look for fading or discoloration, if present do not use this cleaner.
Apply compatible cleaner to a soft, clean white cloth. Begin cleaning at the edges of the stain and work toward the center.
After cleaning, gently push the fibers near the edge of the stain back and forth working toward the center.
Place a clean, white, dry cloth over the stain and apply pressure by putting weight over the cloth. This will help the stain wick into the cloth.

LEATHER CARE - GENERAL CARE

Keep furniture away from heat sources
Keep sharp objects like scissors and knives away from the leather
Avoid direct sunlight on the leather as much as possible
Remove spills as quickly as possible

LEATHER TYPES

Semi-Aniline – Leather that has been dyed with aniline, a transparent dye which permeates the entire hide. However, there is either a clear lacquer or slightly pigmented finish applied to improve resistance to wear and light. Slightly more durable than full-aniline.
Naked/Full-Aniline – Leather that has been dyed with aniline, a transparent dye which permeates the entire hide. However, there is no pigment (paint) or finish put on pure aniline-dyed leather to correct hide imperfections. Best suited for light use.
Pigmented – Hides that are aniline-dyed, then treated with a heavy pigment (paint) and top coating. Ideal for heavy use or active families.
Corrected, Pigmented & Embossed – Pigmented leather that has been totally buffed of any imperfections, and then embossed with an artificial grain to improve the appearance.
Nubuck (buffed) – process of raising fibers on grain-side of hide to give a nap effect by buffing.
Suede – Process of raising fibers of the flesh-side of hide to give a nap effect of buffing.
Split – The bottom layer of the hide, which has been separated from the top grain. Split hides are generally weaker than top grain leather and may be used in less expensive upholstered furniture applications. Split hides are not recommended for heavy use.
Tanning – A technical process that converts raw hides into a non-perishable material called leather.

CLEANING INSTRUCTIONS

Pretest all of the care products in a hidden area to make sure they are compatible with the leather.
Water-based spills and stains such as coffee, ketchup, milk, etc. may require leather cleaner. Refer to leather cleaning instructions provided with product.
For oil-based spills and other non-water-soluble spills, wipe the leather clean with a clean, dry cloth. Do not use leather cleaner, leather conditioner, water or soap on oil-based stains.

MATTRESS CARE - GENERAL CARE

Avoid using the handle to support the full weight of the mattress. Typically, handles are designed to help your position the mattress over the foundation. If used improperly, handles may pull out and damage fabric.
We recommend center support systems for all bed types specifically in queen size bedding. Not having proper support systems beneath the Foundation and mattress will void warranties.
Mattresses and foundations can be purchased separately, however, it does void the manufacturers warranty.

CLEANING INSTRUCTIONS

Vacuum your mattress and foundation for general maintenance.

WOOD CARE - GENERAL CARE

Dust frequently.
Clean up spills immediately.
Use a soft, lint-free, absorbent cloth for cleaning and polishing.
Avoid placing furniture in direct sunlight.
Avoid extremes in room humidity.
Avoid extreme changes in temperature.
Use pads, cloth or felt to protect the furniture surface from the plastic, rubber, hot dishes, beverages, bookends, flower pots and vases.
Use a protective pad when writing with a ballpoint pen.
Lift and place objects, do not drag them across the furniture surface.
Avoid silicone polishes, the silicone will get into the finish and eventually the wood, and make refinishing difficult if not impossible.

CLEANING INSTRUCTIONS

Wood furniture should be dusted as often as needed.
Polishing is recommended about once a month. Use a soft, lint-free, absorbent cloth and work with the grain of the wood.
Lift and place objects, do not drag them across the furniture surface.
Avoid silicone polishes, the silicone will get into the finish and eventually the wood, and make refinishing difficult if not impossible.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website.
However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 610-932-3600 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.