Cancel Carrier Insurance

How to cancel your current cell phone insurance.

How to Cancel Your AT&T Phone Insurance:

BEFORE YOU CANCEL

For your records, be sure to save proof of your current phone insurance. This can be your last phone bill or even a screenshot of your account details (found by logging into your AT&T account). You'll need to provide this proof in order to file a claim.

Click "Next" in the Service Update Manager, located on the right side of the screen.

Next, you'll be asked to select the service effective/expiration date. Make sure that today's date is selected, then click "Next." (You may be asked to do this twice—once for AT&T Mobile Insurance and again for the Mobile Protection Pack.)

Finally, you'll be asked to review the changes you made. Click "Submit" to confirm your cancellation.

Cancel by Mail

Write a letter requesting to cancel your AT&T Mobile Insurance and Mobile Protection Pack—Enhanced Support. Include your full name, billing address, AT&T mobile number, and a written request to cancel both services. Mail it to:

Cancel by Phone

Press "1" to reach the main menu (if you're calling from a phone other than your AT&T phone, press "2" and then enter your AT&T mobile number).

Press "0" to talk to an agent and ask to cancel your insurance plan.

For verification, you will be asked for the last 4 digits of your social security number.

Confirm your cancellation, and you're all set.

How to Cancel Your Verizon Phone Insurance:

BEFORE YOU CANCEL

For your records, be sure to save proof of your current phone insurance. This can be your last phone bill or even a screenshot of your account details (found by logging into your Verizon account). You'll need to provide this proof in order to file a claim.

Cancel by Phone

From your Verizon phone, call Verizon customer support at 1-800-922-0204 or by dialing *611 (6am to 11pm, Mon-Sun).

Press "2" to continue to the main menu.

Press "4" to hear other options.

Press "6" to speak with an agent.

When connected with an agent, ask to cancel your insurance plan.

For verification, you will be asked to enter your account password.

Confirm your cancellation, and you're all set.

How to Cancel Your Sprint Phone Insurance:

BEFORE YOU CANCEL

For your records, be sure to save proof of your current phone insurance. This can be your last phone bill or even a screenshot of your account details (found by logging into your Sprint account). You'll need to provide this proof in order to file a claim.

Cancel Online

Find the "I want to..." menu at the bottom right of the page and click "Change my services" (image below).

On the Service Add-ons page, scroll down to "Service add-ons you already have" (image below).

Click "remove" next to Device Protection: Total Equipment Protection.

A pop-up will ask if you really want to remove this service. Click "Yes, remove."

Scroll to the bottom of the page and click "Save" to confirm your cancellation.

Cancel by Mail

Write a letter requesting to cancel your Device Protection: Total Equipment Protection. Include your full name, billing address, Sprint mobile number, and a written request to cancel this service. Mail it to:

How to Cancel Your T-Mobile Phone Insurance:

BEFORE YOU CANCEL

For your records, be sure to save proof of your current phone insurance. This can be your last phone bill or even a screenshot of your account details (found by logging into your T-Mobile account). You'll need to provide this proof in order to file a claim.