With the rise of AI technology throughout the IT industry, Pericror has implemented a Natural Language Processing tool to mine key topics found within your data. Whether you decide to use our convenient, quick tool, or a internal data science resource is your choice-...

Congratulations on your recent Project Management App in your instance! Through Pericror’s service, you’re quickly on your way to maximizing your ServiceNow Express investment. In this blog, we cover the two key components of your new project management...

There are two primary areas to configure when deciding who should see or have CRUD (create, read, update, delete) access to one of your applications. These two areas are the application and the table, explained below: 1. The Application The application is what users...

As of the Helsinki release, the mobile UI was refreshed for both the native mobile apps, as well as the web based rendering (for those that had the new mobile UI enabled). This refreshed UI displays a users bookmarks on their mobile homepage. Example: Desktop...

ServiceNow helps streamline your incident management by offering multi-channel incident creation points. For most organizations, the goal is to move off the historical email submission method, and onto the standardized and efficient self service method. So how can...

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