Installation and Troubleshooting

Other than having more system resources, a very good reason why you can get your own server and use it instead of a shared Internet hosting plan is the fact you could install and run a wide variety of software. With a shared account, you'll be able to use apps, that do not need root access and are not installed server-side, so if you need particular software for your sites, you cannot set it up on a shared web server. This isn't the case with a server of your own where you could install anything you want. The downside is that you may not have much experience and dealing with your own machine is more complex that managing a shared web hosting account where the service provider takes care of the majority of things. That's why we offer one more service for our server plans called Installation & Troubleshooting and you can reap the benefits of it any time you come across any problems with the administration of your hosting server.

You could add the upgrade with several clicks whenever you need it and regardless of the VPS servers plan you have selected. This may be done either during the order process if you think that you will need assistance from the very start or later from the virtual private server billing CP in case you have issues with any software on the machine. Our skilled admins can install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade provides sixty minutes of custom work and you could use it whenever you want. The majority of tasks take less than that, consequently the remaining time will be available for the future and you shall be able to see it inside the billing Control Panel at all times. You'll be able to use the upgrade as a separate service or on top of the thirty minutes of custom work that are part of our Managed Services upgrade.

You can employ our service at any moment if you have a dedicated server from us and you'll be able to add it to your plan with just a couple of clicks. If you require some custom work on the hosting server straight away, for instance, you can get the upgrade along with the plan during the signup procedure, or you can get it through your billing area in the event you need help at some point afterwards. The Installation & You with any task that you can't perform on your own for one reason or another - install a script, set it up or troubleshoot it. In this way, you can focus on building your sites without losing time on server maintenance or software problems because our seasoned staff will handle these things for you. You could add the upgrade as many times as you need it and if some time is left, it will be listed inside your billing Control Panel, so you can use it whenever you need it again.