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My husband and I stayed their for 4 nights. This studio share the same house with host so you can get help from the host anytime. The room is spacious, clean and newly decorated. King size bed, and the bed is comfortable. The view from lanai is great! The host, John, is very helpful and gave us a lot of local infomation. This is a quiet, beautiful community, with no crowded people, just what I want. I see some turkeys one day, the first time I see turkey. I think the only shortcome is that the shared kitchen is outside the studio, so I have to prepare food in room and move out to the kitchen area to cook. I enjoyed the peaceful days there, a good place to relax.

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Liked best:Spacious room, very clean. Quiet and beautiful community.

Liked least:Shared kitchen area

Travelling group:Spouse/Partner

Would you recommend this hotel to a friend?
Yes.

Recommended for:

Friends getaway

Older travelers

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

Management Response

8 Feb 2013

Nadine was a very fortunate first time traveler She and I where so lucky to catch the glitch with the schedule on the popular site software, pretty buggy,but I was available on new years day to get her into a clean room, just had a guest today that made the mistake on her end , and we where booked ,I got her great place at another establishment. That is us We try to go the extra mile to help , we picked up,and dropped her at the other place.Don, know many places that would do that.With Nadine we did not charge for the extra cleaning fee even though the booking mishap It was not in our control. I am glad that we have a level of service that I have not received at any hotel at twice the price.

Also we spent many hours helping Nadine with her first reservation experience with flip key ,and Hawaii, I have never received any help like that from any hotel even in the 450 range.

Extras she gotKing sized bed not a futon, soap and shampoo, dance class,gave her help with local sights and restaurants, history talk,and at fruit tasting and talk , free massage, only four seasons does anything like that, kona village used too

Like any place we have blind spots so we had to get rid of the shared frig, tidy the yard,change lights and the cooking area . We continue to do a continuous improvement approach, that is why it always good to give the host the knowledge of what is not working well.

We have reward system for guests that have given us insights into how we can make the place much better.Rewards given for 2 days comp, chocolate fountain and a dinner passWe recently had a guest insist that we take half of there deposit as a tip

Our rustic Hawaiian house with insights and Hawaiian experiences is not for every one but many people want more of a unique experience than it is just right for youie serve 3 types of passion fruit, cherries,bread fruit , 4 kind of oranges, 6 kind of avocado, 12 kinds of citrus, 4 kind of banana, and rare fruit never served at any hotel except on rare occasions at 330-1000 night hotels

This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.