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About Us

on Angie's List for 4 years

Mike Scott Plumbing offers Citrus, Marion, Hernando, Sumter, Lake, Levy, and Alachua, Florida counties plumbing sales, service, and parts. Were a service of residential and commercial clients. No job is too complicated or too simple for our radio dispatched professionals to handle with the utmost confidence, honesty, and professionalism.
Our services include:
Water heater sales and service
Sewer and drain cleaning
Septic plumbing
Repipes and slab leaks
Sprinkler systems
We also use the latest video camera technology for all types of plumbing repairs. Along with plumbing, were also adept at automatic and manual irrigation systems. We install and maintain these systems while you relax and allow us to water your grass.
We possess more than 35 years of experience working with all sorts of properties, including mobile homes, remodeling contracts, and new construction. We also offer leak detection and high velocity jetting services.
Our licensed and insured experts are available 24 hours a day for emergencies. Whether you have plumbing or drain-field problems, your worries will vanish once Mike arrives on the scene.
Call us today for an appointment.

Ratings and Reviews for Mike Scott Plumbing

A

Review: Plumber Service

10 months ago

Replace 40 gal gas fired water heater.

I spoke to a woman on the phone describing my problem (full scale leak) but she was not a sales person and didn't know the answers to my questions about a replacement unit. Why she didn't transfer me to someone with more information I don't know. We eventually came to an agreement on the replacement unit so she could give me a price of $625 installed for a 40 gal tank. They would also remove the old tank. She couldn't tell me the efficiency rating or warrantee period. I would also have to sign over the gas company rebate to Mike Scott Plumbing. So the price she quoted was my out of pocket price. They scheduled an appt for 2 days from the failure to replace it. I found out later that I could have gotten a replacement through the gas company (Teco) and one of its partners for $9.99/month for 60 months, slightly less than Mike Scott. The advantage of the Teco plan is that they would add this monthly charge to your gas bill and would essentially finance the cost over 5 years with no interest.

Services Performed

Plumber

C

Review: Plumber Service

The price charged was towards the high end, but reasonable. The quality of work was spotty - largely a function of which guys did the work - some were good , others not so much. The amount of work that had to be redone was surprising and, even though it was at their expense, that kind of performance drives the cost up for all customers - they have to make it up somewhere. After the first few missteps, I watched the work very carefully and prevented some other mistakes. In general they responded in a timely manner to inquiries or problems, but I thought they tended to be rather inflexible at times.

As far as professionalism goes, the job supervisor was good - the others were not. I assume they are instructed to do their work and not communicate with the customer because they didn't often. That lack of communication contributed to a number of the mistakes that were made. They invariably did not clean up after themselves, leaving debris at nearly every work location that I had to clean up and not replacing things the way they found them (including things like turning lights off and closing doors) when they finished their work. A small example, they dropped the old hose bibs where they took them off and left them there. The most egregious issue was that at the end of the work, when flooring had been installed, they tracked mud into the house leaving trails on the hardwood and stains in the grout of the shower floor.

They are a large company and do a lot of work in the area. I used them once before on a small job and had a good experience. But, I think that they may be better suited to larger projects and/or new construction. I would not use them again for this kind of work.