If you are using a screen reader or other accessibility device to access this website, please call our Customer Service Department at (800) 479-0052 for an accessible alternative to our website. Our award-winning customer service department provides the same information, goods and services offered on our website. Our customer service hours are Monday through Friday between the hours of 6:00 am to 6:00 pm Pacific Time, and Saturday between the hours of 7:00 am to 4:00 pm Pacific Time.

Quickship 100% Satisfaction Guarantee:
Any purchased products that are still in their un-opened box, may be returned for any reason within 30 days from the date of purchase, no questions asked.

Return Policy:
Please note that OEM items are special order and as such are subject to the manufacturers return policies. All defective OEM units are covered under their original manufacturer's warranty and should be processed through the manufacturer. Please note that OEM sales are final and we reserve the right to refuse return on non defective items.

Shipping Policy:
We do not guarantee shipping arrival time. All estimated arrival times are just that, estimates. We stock a full inventory of thousands of items. Although 98% of our orders ship out on the same day, we do run low on some items, and those orders may take an extra day or two before being shipped. We also have several warehouses throughout the United States. We do our best to process your order from the closest warehouse to the requested shipping address. However, every once in a while, we run out of inventory and must ship your order from a different warehouse.