Digital payments company Paytm on May 26 said it does not share data of its users with any third-party or government.

“We never share your (user) data with anyone: any company/ any government or any country. At Paytm, your data is yours. Not ours, or of a third party, or of the government,” Paytm said in its blog on May 26.
It added that its policy allows only legally-compliant data requests from the law of the land to get access to data for necessary investigations. It referred to a video going around on social media and said the video falsely claims that Paytm shared some data with third parties. “Nothing can be further from the truth,” it said adding that in the past, it has neither received requests nor shared any data without a legally-compliant request from a bonafide agency and through proper process and channels.

“You can be sure that no data is shared with anyone whom you would not have given us permission to share it with. This is the holy grail of trust between us,” it added.
Paytm also stated that any person claiming otherwise “is not aware of the policy and is not authorised to speak on behalf of the company”.

Apart from mobile wallet, Paytm also has other services like payments bank and e-commerce (through various entities).

A sadhu pays a vendor through Paytm on January 26, 2017 after buying a book during Magh Mela in Allahabad. | Photo Credit: REUTERS

The Union Minister for Electronics & Information Technology and Law & Justice, Shri Ravi Shankar Prasad inaugurating the National Data Centre at NIC Bhubaneswar, in Odisha on May 28, 2018. The Union Minister for Petroleum & Natural Gas and Skill Development & Entrepreneurship, Shri Dharmendra Pradhan is also seen.

The Union Minister for Electronics & Information Technology and Law & Justice, Shri Ravi Shankar Prasad launching the ‘Bijlee Bati Mobile App’, at the inaugural ceremony of National Data Centre, in Bhubaneswar, Odisha on May 28, 2018. The Union Minister for Petroleum & Natural Gas and Skill Development & Entrepreneurship, Shri Dharmendra Pradhan is also seen.

The Union Minister for Electronics & Information Technology and Law & Justice, Shri Ravi Shankar Prasad and the Union Minister for Petroleum & Natural Gas and Skill Development & Entrepreneurship, Shri Dharmendra Pradhan releasing the special reports, at the inaugural ceremony of National Data Centre, in Bhubaneswar, Odisha on May 28, 2018. The Secretary, Ministry of Electronics & Information Technology, Shri Ajay Prakash Sawhney is also seen