PAYMENTS

Welcome to the African Blue Tours payment page. Please be advised that there are three secure online payment platforms, each one suited to different requirements. Before making a payment, please read through instructions carefully to help make the payment process as smooth as possible. African Blue Tours prides itself on delivering customers a professional payment experience and we thank you for your support.

The Paygenius secure online platform is a local payment gateway accepting major credit cards. If you are an international client and not yet in our beautiful country, your transaction may at first attempt be declined if you need to;
a) Remove restrictions set by your bank for a transaction to be approved before attempting again.
b) Due to 3D secure, enter a OTP (one time password) on Paygenius which is sent to you via text/email for the transaction to complete.

In order to use the Paygenius system, your card must be registered for “3D Secure”, an added security measure. If you get an error code when processing the transaction, please contact your bank to have the restrictions removed and if needed ask to have your card registered for 3D Secure (also known as “Verified by Visa” or “MasterCard SecureCode” and “Safekey” for Amex)
Should you be from USA, most USA banks do not utilise the 3D secure method so we may have to receive payment via bank transfer, please advise of this is the case with your payment.

Upon completion of a successful payment, you will immediately receive an email from Paygenius and your booking will then be confirmed with you by an African Blue Tours representative.

The Exchange4Free secure online platform is well suited for our international clients and you have the choice of the following “bank transfer options” from which to choose, depending upon what is offered for your country;

a) Payment via EFT (bank transfer)which is a TWO step procedure as below … this option can take up to 7 working days to clear so not suited to clients booking tours within a month.Step 1: You “book” a payment with Exchange4Free and receive an amount to pay in your local currency into their nominated bank account.Step 2: You will now need to effect this payment transfer within the time specified from your own bank account into the Exchange4Free nominated bank account.

b) Payment via ACH Debit or Wire Transfer (USA clients mostly) … this option can take up to 9 working days to clear so not suited to clients booking tours within a month.

Upon completion of a successful payment, you will immediately receive an email from Exchange4Free. Once your funds have cleared, your booking will then be confirmed with you by an African Blue Tours representative.

Please advise should you prefer to instruct your bank to perform an international bank transfer DIRECTLY into our South African bank account.

DAY TOURS ONLY:We have partnered with Webtickets, who are South Africa’s foremost online tourism ticketing company for our online day tour sales. Once you are registered on their site you can purchase a variety of tickets for such iconic activities like Robben Island tours, Table Mountain Cableway and Kirstenbosch Summer Concerts with either Visa, MasterCard, Diners and American Express credit cards.
Private day tours in Cape Town, Durban and Johannesburg are available for purchase on the website.

Secure online booking with Webtickets (DAY TOURS ONLY):1) Click on payment link which will direct you to Webtickets, register on their site to book your tour.
2) If you are booking multiple tours, stop short of paying for the first tour and click on “not done yet? click here to keep shopping!” which appears above your ticket summary.
3) Once you reach the payment page again, you will notice that your first tour will also appear in your “basket”. Repeat the process for any additional tours or other bookings before clicking on “check out” to complete your purchase and paying by credit card.
4) Should you not complete the purchase in your first attempt, you may notice “ticket allocation exceeded” when returning to the Webtickets tour booking page. In this instance, check the top right corner of the page and you may already have this tour as an “item in your basket” and can now click on “check out”.

Terms and Conditions

Our Terms and Conditions of service are listed in various categories for easy understanding in plain English (UK).

RECENT POSTS

IMPORTANT NOTICE!

Unabridged Birth Certificate – applies to ALL children under 18 years of age.
Effective 1 June 2015, South African Authorities require that all children, under the age of 18, travelling to / from South Africa, be in possession of their original unabridged birth certificate reflecting both parents full names and surname. Children travelling with only one parent or other person or where one parent or both parents are deceased, must be in possession of an affidavit from the remaining parent/s or guardian, permitting the child to travel or copy of the deceased person’s death certificate when applicable.
Please view our blog post for updated information.