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Follow me is a useful feature that allows users to be reached at numerous devices such as mobile, home-telephone, office-telephone. The charge for this service is 1.67 L.E. monthly to be paid in advance with the quarterly bill.

For all mobile, internet and fixed line users: in case you are unable to solve any problem you have encountered with your service provider, kindly dial 155 to call the National Telecom Regulatory Authority (NTRA) customer service call center and submit your complaint. This number works seven days a week, from 8:00 a.m. to 10:00 p.m.