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1. The hardware vendor does not have real life experience on internet traffic. They do not even know how to size the hardware specification correctly. They always think new CPU and SAS drive are enough to meet the requirements.

2. Servers are normally not optimized. They run out of the box without any optimization and tuning on web, database server and other services.

3. They tend to forget that server time may get out of sync after certain period of time. That's why there are many instances that you are still unable to book after 7AM.

4. The application is normally developed by group of students / junior staffs who lack of expertise in the programming language itself.

I double that ... now, the whole process of booking(not paying) court takes about 2-3 mins. If u going in at around 7:03am. Then u will see all the red dots .
I can go back to sleep at 0705am liao . Can see they are doing something