Contents

This telephone is what we call a plain old telephone set (POTS). It does not offer a speaker or any function buttons. The single line telephone with a tap button has the capability of utilizing all system telephone features by entering access codes. Cost for dial tone is a monthly rate of $17.50.

NOTE: for the following instructions, where you see this: TAP/FLASH/SWITCH HOOK/, the choice depends on the phone type you have. Some are labeled TAP, some FLASH, some with a symbol , and some don't have a button and you must use the switch hook to activate. For the latter, press the hookswitch (the button that hangs up) momentarily.

HOLD

To place a call on hold

Press TAP/SWITCH HOOK/; hear broken dial tone.

Dial *1; at dial tone, place handset in front of cradle or on desk.

After a call has been on hold for a predetermined time, the dial tone changes to a fast busy signal. You have not lost the call; replace the handset, and the call will ring back.

TRANSFER

To transfer a call

If line is busy or party does not answer, press TAP/FLASH/SWITCH HOOK/ to return to original party.

CONFERENCE CALLING

To set up three-way conferencing

Dial first party. Converse and ask to hold.

Press TAP/FLASH/SWITCH HOOK/; hear broken dial tone.

Dial second party.

If second party answers, press TAP/FLASH/SWITCH/ HOOK/ to bring in first party.

If second party's line is busy or party does not answer, press TAP/FLASH/SWITCH HOOK/ to return to first party.

To set up conferencing with more than three parties

Dial 9 + 0 + 0 and ask for conference operator.

To initiate conference calls involving more than three parties, you must have an outgoing "Operator-Assisted" call form on file at the telecommunications office.

CALL FORWARDING

Calls can be forwarded to a campus, local, or long distance number.Call forwarding/busy-no answer and call forwarding/all calls may be activated at the same time. All calls will override busy-no answer; therefore, when all calls is canceled, busy-no answer will still be in effect.

To forward all calls

Lift handset; hear dial tone.

Dial *7; hear broken dial tone.

Dial number to which calls are to be forwarded; hear high-pitched confirmation tone.

Replace handset.With each incoming call, the telephone will ring a half-ring as a reminder that this feature has been set.

To cancel

Lift handset; hear dial tone.

Dial #7; hear high-pitched confirmation tone.

Replace handset.If a telephone has call forwarding/all calls activated, it can receive calls only from the extension calls are forwarded to.

To set call forward/busy-no answer

Calls forward immediately if line is busy or after three rings if not answered.

Lift handset; hear dial tone.

Dial *8; hear broken dial tone.

Dial number to which calls are to be forwarded; hear high-pitched confirmation tone.

Replace handset.

To cancel

Lift handset; hear dial tone.

Dial #8; hear high-pitched confirmation tone.

Replace handset.If telephone A sets call forward/busy-no answer to telephone B, and B is busy, telephone A will continue to ring and not forward until telephone B is idle (unless telephone B is in a hunt group, in which case call forwarding will follow). If telephones A and B are busy, the caller will get a busy signal.

Call Pickup

To pick up call from within preprogrammed group rings

Lift handset.

Dial *6.

If you cannot intercept a call within a call pickup group by dialing *6, the call coming into the station may be a call back, which cannot be intercepted by another telephone.

If you hear a reorder tone (a fast busy) when trying to intercept a call with *6, another telephone in the pickup group may have intercepted the call first, or the extension trying to pickup the call may not have been programmed into the pickup group. In the latter case, you could intercept the call with #6 plus extension number.

To pick up call from telephone within area rings

Lift handset.

Dial #6 plus number to be intercepted.

It is not necessary to be in a preprogrammed pickup group to use this feature.

CALL BACK

This feature is for calling Campus University telephone numbers only.

To set call back if line is busy

Press TAP'/FLASH/SWITCH HOOK/; hear broken dial tone.

Dial *9. At high-pitched confirmation tone, replace handset.

When both telephones become idle, telephone from which call back was set will ring.

Lift handset; hear ring back tone indicating called station is ringing.

Connection is established when called party answers.

If you try placing a call back to a busy extension and hear a fast busy signal, a call back may have already been placed against the busy station, or you may already have placed a call back against another extension. The system allows only one call back to be activated by or placed against an extension at any one time.Call back is automatically canceled if the telephone that set the call back doesn't answer after approximately three rings.