Privacy Policy

Privacy Policy

THE SHORT OF IT…

We do not sell or share your email or mail information with any parties. In addition, we do not tele-market or share or sell your information to telemarketers. At www.dragonexpress.com we have strict policies safe-guarding our customer's privacy and security. All customer information is strictly private and confidential. We do not share, sell, or trade customer information.

AND THE LONG OF IT…

Your Privacy

www.dragonexpress.com is wholly committed to protecting the privacy of our site visitors and customers. Our team members are customers themselves of other Internet sites and fully understand and respect the importance of privacy on the Internet. We will not divulge information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purpose of customer research and profiling or where we have your permission to do so.

Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

Communication & Marketing

If you have made a purchase from our store, we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone.

Cookies

How We Use Cookies

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours. If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

Below is a list of the different type of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

Strictly Necessary Cookies

These cookies are necessary for the website to function. They are usually only set in response to actions made by you which amount to a request for services, such as logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store any personally identifiable information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Site Statistics

We may divulge aggregate, anonymous statistics about the number of visitors to this Website or number of purchases made as required by our investors. We employ an independent measurement and research company to collect data regarding the visitors to this Website on our behalf, using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. Bubblelicioustea.com uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users.

Protecting your security

We may utilize personal information provided by you in order to perform appropriate anti-fraud checks. Personal information that you provide may be divulged to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to authenticate your identity - a credit check is not performed and your credit rating is unaffected.

Transfers of your Information

The information that we save from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for dragonexpress.com or one of our suppliers. Such processing may, for example, be necessary in order to fulfil your order, process your payment details or provide support services.

Regrettably, the transmission of information via the Internet is not entirely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use stringent procedures and security features to try to prevent unauthorised access.

Disclosures of your information

We may divulge your personal information to any of our group of companies. We may also divulge your personal information to third parties:

in the event that dragonexpress.com sells or buys any business or assets;

if dragonexpress.com or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or

if we are under a duty to divulge or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of dragonexpress.com, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Third party sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Checking your Details

If you wish to verify the details you have submitted to dragonexpress.com you may do so by contacting us via the e-mail address or dropping us a line. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.

Contacting us

dragonexpress.com is the data controller for the purpose of the Data Protection Act 1998 (the Act).

You have the right to access the information which dragonexpress.com holds about you and your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

We are always happy to hear from our customers (even if it is a complaint!). We are at all times appreciative for any time you use providing us with the information we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, please do not hesitate to drop a line to a customer service member of the dragonexpress.com team, who will be delighted to answer any questions you may have.