Avg. Dealer Rating: (14 reviews)
"They contacted me right away, and I was able to get an appointment to view and test drive an advertised Buick Encore the next day. The vehicle was exactly as shown online, and I ended up buying the Encore! When my original lender refused to finance my added warranties, Tom Wood VW found me a new lender with a better interest rate and an additional 3 year/36,000 mile, bumper-to-bumper warranty included with the financing! Overall, Tom Wood VW is a great dealership with nice of perks, like free car washes and oil changes."

Avg. Dealer Rating: (6 reviews)
"Horrible experience. Scheduled a test drive less than 24 hours after they responded. Prior to leaving on a one hour drive to look at it I decided to contact just to be sure salesperson and car there. Told car had been shipped to a Charity Tent Sale one hour after I scheduled a test drive. Salesperson said would contact me as soon as he found out if it sold. Over two days later was told it sold. I contacted used car manager and told completely different story. Told he decided to send it to auction cause somebody test drove it and said the brakes squeaked....this despite the car having went through the rigorous 140 point dealer inspection and passed with flying colors as there vehicle description stated. Told by manager he didn't know why I was upset...that they hadn't done any business with me since I hadn't purchased anything. I informed him that as soon as I entered an email address and phone number and they contacted me and we began communication and setting up a test drive that they indeed had begun doing business with me. Will do all I can through networking to steer folks clear of this dealership. "

Avg. Dealer Rating: (55 reviews)
"Prompt , fulfilling, and friendly. Best experience ever buying a car, seriously. I would gladly travel 100 miles again to buy another car here. Their quality and care is well above others and the environment was no pressure."

Avg. Dealer Rating: (6 reviews)
"This vehicle was just listed and I was initially told a great car however, found
out it had frame damage & a salvage title, they wholesaled it and the listing
was deleted. Honest about it."

Avg. Dealer Rating: (55 reviews)
"Outstanding experience all the way around! I was contacted within 10 minutes of submitting an inquiry and Caril was most helpful with answering my questions. We drove two
hours to see the car while on a weekend trip., Everyone at the dealership was friendly.It was a very hot day and they even let us bring our two Basset Hounds into the
dealership. Test drove the Golf Sportwagen and then bought it! This was the most pleasant car buying experience ever,and I have purchased a lot of cars. Caril, our
saleswoman, was very knowledgeable and I learned so much about the car and Volkswagen service & warranties. This dealership is very customer oriented, low pressure and
fun, just wished we lived closer so we could use their service department. Love the Sportwagen!"