FAQ

Q2: What is your minimum order quantity?Actually, we are mainly doing custom designs, so the MOQ depends on the designs and crafts.

Q3: How can I get a sample to check your quality?After the price is confirmed, you can require samples to check the goods quality. Customer is responsible for the express freight.For sample making, sample and mold charges will be applied (If needed). Final price will be confirmed after the final sample confirmed by customer.

Q4: What information should I let you know if I want to get a quotation?1. The size of the product. (STP file will be awesome or picture with size.)2. The material and surface requirement.3. Special requirement.4. Order Quantity.5. If it is possible, please also provide with pictures or design for checking. Samples will be best for clarifying, If not, we will recommend relevant products with details for reference.

Q5: When can I get the quotation for my inquiry?Usually, the quotation will be sent to you within 48 hours upon all the details of products being clear.

Q6: How many days will sample be finished? And how about the mass production?1. Generally 12 working days for sample making.2. The delivery time of mass production will depend on quantity, production craftwork, etc. Normally it takes 35-40 working days.

Q7: Do you inspect the finished product?Yes, each of our products will be through over 5 times quality inspection processes.

Q8: How do you ship the orders?1. By DHL, FedEx, UPS and so on.2. Freight forwarder appointed by a customer.

Q9: Can we visit your factory?Sure, welcome to visit our stainless steel jewelry manufacturer in Shenzhen. Please let us know when you are going to come and what should we prepare for you in advance.