Transformation Leads to Smooth Sailing

Long decision cycles, unclear responsibilities, limited empowerment, and low levels of collaboration were hampering the effectiveness and efficiency of a liner shipping company. Its headquarters was also weighed down by too many full-time employees. The company called on BCG for a 15-week organizational overhaul.

BCG worked with the company to conduct a comprehensive diagnostic of the client’s business to understand how it was structured and where the pain points were. The team mapped out a full-scale organization redesign, including 180 measures to capture design results. The project also included implementation planning and enablement. In addition, a project management office was set up to track progress.

Specific to the analysis, BCG documented the organization’s pain points using a Web survey, personal interviews, and an audit with board members. It also examined organizational logic, spans of control, activity mapping, and benchmarks.

Smaller Scope Keeps Client’s Business Afloat

BCG’s approach helped the client restructure for greater efficiency and cost effectiveness. Among the results:

As part of its effort to improve cost and efficiency for a global shipping client, BCG recommended a reduction in the number of full-time employees at the company Center (headquarters). The reduction resulted in a potential savings of $44 million per year.

The Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age,religion, sex, sexual orientation, gender identity / expression,national origin, protected veteran status, or any other characteristic protected under federal, state or local law,where applicable.

This website uses cookies to improve functionality and performance. If you continue browsing the site, you are giving implied consent to the use of cookies on this website. See our Cookie Policy for details.