Other

Navy Federal Credit Union

MyBankTracker rating based on the following criteria that includes customer reviews, financial health, bank fees and other key factors compared to the other banks.

Poor

Fair

Average

Good

Excellent

Customer RatingBased on 2 Reviews

Financial HealthBased on Texas Ratio: 20.0

Bank Feesvs. Average

Bank Ratesvs. Average

Mobile BankingQuality of Mobile Services

Mobile DepositsQuality of Mobile Deposits

More Details

Most Popular Accounts

About the Credit Union

Navy FCU is a Virginia-based federal credit union serving millions of members who are, or are related to, service members and employees with the Department of Defense. The credit union offers a range of depository banking and lending products, as well as business and investment services, and is considered the largest credit union in the world.

Latest Customer Reviews

Fu@k you, Pay Me!

I have navy fed 16 years of business. I had loans, car loans, and credit cards. I had a bad injury that had me out of work. I couldnt pay my credit cards. They called me upwards of four times a day. They gave me unrealistic repayment poptions. Then one day in the middle of the mighty they piliged my bank account like a pirate for close to $6,000 dollars. That money was going to pay my mortgage which was about to go into forclosure. The great people at navy fed basically pulled a scene out of goodfellas and said Fu@k you, pay me. They refused to give me any of my money back. They cared less that I was going into foreclosure. They then said I didnt answer their calls, I told them it was because they called an obsecene amount of times. They then said you couldve paid $50 a month, I told them the potions they gave were way higher than that. They then said Well you shouldve asked. They are not for the military, they are no different then Bank of America. They will screw you over without a second thought.

Excellent Customer Service!

I was fortunate enough to join Navy Federal through my little sister, who had worked at the Navy Exchange. I don't know how long she worked there - maybe a year - but it was the best job of her life from my perspective, because I got a lifelong relationship with NFCU. Even though I've never been in the military, they've always treated me like family. The quality of service, the diversity of their products, and their willingness to adopt new technologies to make access easy. NFCU is our primary financial institution, and we absolutely couldn't be happier.

Find the Best Banks

Advertiser Disclosure: Many of the savings offers and credit cards appearing on this site are from advertisers from which this website receives compensation for being listed here. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). These offers do not represent all deposit accounts and credit cards available. Credit score ranges are provided as guidelines only and approval is not guaranteed.

Editorial Disclosure: This content is not provided or commissioned by the bank advertiser. Opinions expressed here are author’s alone, not those of the bank advertiser, and have not been reviewed, approved or otherwise endorsed by the bank advertiser. This site may be compensated through the bank advertiser Affiliate Program.

User Generated Content Disclosure: These responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.