Student Services

Bookstore

The Daemen College Bookstore (Follett #134), located on the ground floor of Duns Scotus Hall, carries all required and optional textbooks (new and used), as well as study and exam guides. Many textbooks are available for rent as well as purchase (please see store for details). The Bookstore also carries school supplies, trade books, greeting cards, art supplies, Daemen College clothing and gifts. Research and supplementary texts can be special ordered. Change and stamps are available at the checkout. The bookstore accepts cash, personal check with proper ID, MasterCard, Visa, Discover and American Express. We also make arrangements with the office of Student Accounts to set up “book credit” accounts for students who wish to use their financial aid for the purchase of textbooks and supplies. Visit the bookstore on the Internet at www.daemen.bkstr.com or from the Daemen home page under “Student Services.” Computer software may be purchased at educational prices through the Software Shop on the bookstore website. The bookstore buys used textbooks year round.

Bookstore hours during the fall and spring semesters are:

Monday – Friday 8:30 a.m. – 4:30 p.m.Saturday As neededAdditional hours are scheduled at the beginning of each term. (Hours are subject to change.)

Career Services

The Career Services staff are available to assist graduate students and alumni in evaluating their interests and needs as part of the process of changing or advancing their careers. Appointments can be made evenings and weekends in addition to the regularly scheduled office hours. Assistance is provided with honing job-search skills, resume writing, individual counseling, career interest assessments, and connecting with professionals through various opportunities to network with alumni and employers. Alumni are also welcome at Career Service events offered on campus throughout the year. Extensive resources are available for all students and alumni through College Central Network (CCN), to access job openings, employer information, career advice documents and podcasts. CCN also provides introductions to alumni and Daemen supporters willing to discuss career path and industry specifics. There are no charges for these services. Please call our office at (716) 839-8334 or visit our website: www.daemen.edu/career.

Classroom Technology Services

The Classroom Technology Services Department provides the College community with classroom technology support and instructional equipment such as computers and video projectors, document cameras, digital video cameras, sound reinforcement and many other types of digital and analog equipment. Students and organizations may request the use of equipment through email at: cts@daemen.edu or by phone: 839-8240. Student identification cards are also made in the Classroom Technology Services department.

Computing Services

Computing is an integral part of a Daemen education. All faculty and students have email accounts, and high-speed network access available from their offices and residence hall rooms. Many courses mix web resources, on-line discussion groups and other electronic resources with traditional lectures and in-class discussions for a rich and varied learning environment.

While there is no requirement for students to buy computing equipment, over 95% of our students have their own computers, and most students have laptops. Those who choose to use equipment in one of the public computing labs have access to a wide variety of resources available free of charge. Located in the Research and Information Commons and the Business and Commerce building, these labs contain Dell computers configured with high-speed Internet access and productivity software. Software is updated regularly, and hardware is replaced every three years. During the fall and spring semesters, these labs are open 117 hours each week. Additional computer equipment is available in departmental labs in animation, graphic design, natural sciences, mathematics and psychology for students taking classes in those disciplines.

Academic Computing Services provides support for the instructional, research and communication needs of the college community. An Ethernet network provides 100 or 1000-megabit service directly to all offices,classrooms, labs, and residence halls to give students, faculty and staff access to local network services such as Blackboard, WebAdvisor and the Daemen Website. External access to the Internet is provided via a 1 Gbps link. Students living on-campus can access this high-speed network free of charge. Faculty and students living off-campus can access our network resources remotely.

Academic Computing Services supports a standard suite of software for email, web browsing, word processing, virus protection and other standard needs. Daemen College has entered into licensing agreements with Adobe,Microsoft, SPSS, Symantec and others to provide our students, faculty, and staff with access to the most widely used productivity software.

Faculty may use dedicated computer classrooms for hands-on computer instruction, or use cart-based wireless laptops to turn any conventional classroom into a computer lab. Projection equipment also facilitates computer aided instruction and demonstrations.

In addition, faculty may make computer resources available outside of the classroom on the web via Blackboard, a learning management system.The Research and Information Commons offers on-line bibliographic searching. College administrative functions are computerized and integrated by means of an Ellucian student information system. More information can be found at: http://www.daemen.edu/computing

Counseling Services

The Counselors of Daemen College serve the psychological well-being of the Daemen College community so that students may be successful academically, ethically, spiritually, and personally. All registered Daemen students are eligible to attend up to 15 sessions per academic year free of charge. Services provided include: individual counseling, group counseling, couples counseling (all participants must be Daemen students), mediation, and consultation.

All counseling sessions are confidential. Your privacy and trust are important to us and is protected by state laws and professional ethical standards. No information can be released without your written authorization. However, confidentiality is legally limited. Your counselor will speak with you about the limits of confidentiality when you first meet. Feel free to ask your counselor any questions or express any concerns you may have about confidentiality.

All counseling appointments take place in our counseling center in Duns Scotus Hall room 228. To schedule an appointment, please contact the counselor of your choice:

Additional information can be found on the Counseling Services webpage.

Health and Insurance Services

Upon acceptance to the College, a new student is required to have had a physical examination conducted within the past year. In accordance with New York State law, all students born on or after January 1, 1957, are required to prove immunity to measles, mumps, and rubella. These students must provide adequate evidence of immunity in order to ensure their class registration. Other vaccinations are recommended, as detailed on the Student Health Form sent to students upon their acceptance to the College.

In addition, NYS legislation requires all students, regardless of age, to make an informed decision about whether to receive the meningitis vaccine. Information about the disease and vaccine is on the Student Health Form. College students, particularly freshmen living on campus, are urged to consider vaccination. Further information about the risks of contracting meningitis is available from the CDC and the National Meningitis Association (NMAUS).

The Health and Insurance Services Office offers confidential assistance in referring students to area health care providers in the event of illness or accident, procuring necessary health evaluations prior to external learning experiences, and obtaining required immunizations. The staff also provides assistance to students with health insurance claims and questions.

Insurance

Daemen College requires all resident students, international students, student-athletes (club as well as intercollegiate sports), and students in health-related fields of study who will be participating in external learning experiences (clinical affiliations, etc.) to be covered by health insurance that can be used in the Buffalo/Amherst area.

Coverage should include:

access to local doctors and other healthcare providers

diagnostic testing/lab services

prescription drugs

outpatient mental health

inpatient and outpatient hospital services

emergency services

Please provide the Health & Insurance Services Office with a photocopy of your health insurance card prior to the fall semester. If you do not have health insurance, Daemen offers a plan. Please go to our health insurance administrator's web page to learn about the plan. The cost for the 2014-15 academic year (August 1, 2014 through July 31, 2015) is $2,096. The cost (once you have elected to enroll) will be added to your tuition bill. Please review the FAQ for this plan before going online and enrolling. You may also review the Benefit Highlight Flyer for an overview of the plan.

Other health insurance options are available to college students:

Coverage as a dependent on parents' health insurance plan to the age of 26

Coverage through Medicaid based on expanded eligibility requirements in some states

Coverage through a Marketplace; with premium tax credit, or subsidy, if income requirements are met

Catastrophic Plan offered through a Marketplace

Coverage through an individual health plan offered outside of a Marketplace

Coverage as a common law employee

Please remember that unless a copy of your health insurance card is on file in the Health & Insurance Services Office, no keys to residence halls will be given to students who plan to live on campus; athletes will not be allowed to practice or play; international students will not be allowed to attend classes; and students assigned to an external learning experience will not be allowed to participate.

If you do not provide proof of adequate insurance (a plan that can be used in the Buffalo/Amherst area), you will be enrolled in the Daemen insurance plan and the premium will be added to your student account. Once enrolled, the premium is non-refundable.

Students from the New York City Area, outside the metropolitan Buffalo area, and those from out of state: Please check with your insurance company (the member services number should be found on the back of your card) to see just how, if, and where your insurance can be used in the Amherst area. A number of plans are not accepted by health care providers in this area and will not be considered acceptable proof of insurance.

Global Programs

The Global Programs Office provides information and services both for Daemen students desiring to study abroad and international students who have chosen Daemen for their graduate education. Students studying abroad under the auspices of Daemen College meet with Global Programs staff for program information, application assistance, and College approval of their international educational experience.

The Global Programs Office provides comprehensive assistance and support for the community of international students at Daemen College. Staff members help international students with their initial adjustment to the College and Buffalo. The office provides information and advice about immigration regulations, cultural differences, financial matters, and personal concerns.

The College's ESL program provides instruction in English and academic skills to prepare second language students for success in their course work.

Library

The mission of the Daemen College Library is to support classroom instruction, provide information for independent research relating to the College curriculum, and to provide recreational reading for the College community. Located in the Research and Information Commons (RIC), the library provides access to information in print, electronic, and digital formats, and well-trained and knowledgeable staff to meet the information needs of the College community. The library serves as a gateway to information resources found in Western New York and around the world. The library has a print collection of over 100,000 volumes and 580 print serial subscriptions. The library also has access to nearly 77,000 electronic books and over 52,000 electronic full-text journal titles. Faculty, librarians, and students recommend new materials for purchase.

Services

Reference Librarians are employed to help students, faculty, and staff find the information they need. The Reference Librarians provide:

Course-specific library instruction so that classes may become aware of the resources necessary to complete course assignments.

Instruction on locating and analyzing resources so that students may independently locate and analyze need-specific resources.

Advisement on in-text citation and reference page preparation.

The library staff collectively possess the specialized skills necessary for the library to function in a diverse, global, and increasingly complex information environment. Please seek their assistance.

All library study spaces within the Research & Information Commons have wireless connectivity and task lighting. Spaces include: quiet study space, talking permitted study space, group study rooms, media viewing rooms, a “pillows and pads” area, a seminar room, a café, and three classroom/learning areas of varying size and technological sophistication. There is a variety of furnishings including individual study carrels, tables and chairs (both fixed and on wheels), booths for groups, and a variety of lounge chairs.

The library utilizes the latest information technology including a large video wall in the central atrium. The library homepage at http://libguides.daemen.edu/Library has links to help students perform high quality library research. The catalog of library holdings is computerized. Users may also search specialized databases for full-text scholarly articles and other full-text information located around the world. Most course reserve readings are available full-text on the library website. Information sufficient for the vast majority of classroom assignments is available from the library. However, if users need specialized information located elsewhere, InterLibrary Loan is available. Students may borrow materials directly from virtually any academic Western New York library via the AcademicSHARE Program. Students are required to show their valid Daemen ID card when visiting and borrowing materials at participating academic libraries.

Loan privileges are granted to students, faculty, and staff of the College. A current Daemen ID card serves as a library card. The loan period for books is four weeks, with one renewal permitted.

The library circulates laptop computers from the Circulation Desk to students for use within the RIC. A student must present a valid Daemen College ID card, have no outstanding library fines, and sign a “Laptop Loan Agreement Form.”

There is a drop box located outside the main entrance of the RIC for return of materials outside of library hours.

Library services within the Research & Information Commons are available for 105 hours per week during the academic semester.

Special schedules for summer session, holiday periods, semester breaks, and final exam periods are posted in advance on the library homepage and at the entrance to the RIC.

Ministry on Campus

Campus Ministry seeks to serve the spiritual needs of the entire College community: students, faculty, administrators, staff, and alumni of any faith, of any denomination (or of none at all). Acknowledging that various religious beliefs are present on campus, this ministry has distinctly ecumenical and interfaith dimensions. Since campus ministry takes place in an academic context, it aspires to help members of the College community grow in their own faiths. Campus Ministry offers spiritual guidance, counseling, Bible Studies, retreats, and social action projects. The Campus Minister also offers pre-marital counseling; couples who request the services of the Campus Minister are required to participate in the Prepare/Enrich Program, a four or eight week pre-marital program that identifies a couple’s strength and growth areas. The initial work will be done online with feedback sessions by the Campus Minister. The office also lists churches, synagogues, and other religious facilities in the Buffalo area. Those desiring to worship or seek spiritual guidance in any specific denomination may contact Campus Ministry for referral.

Services for Students with Disabilities

Requests for accommodations and supporting documentation are submitted to and authorized by the Disability Services Coordinator. See the College’s policy on the accommodation of students with disabilities in the “Accreditation and Institutional Policies” section of this Catalog. Students with disabilities should discuss arrangements for testing and other accommodations with the graduate faculty; main campus Disability Services staff and/or staff at off-site instructional locations can also provide assistance and services upon request.

Center for Veterans and Veteran Family Services

The mission of the Center for Veterans and Veteran Family Services is to support veteran scholars and eligible family members' success in postsecondary education by coordinating services to address their academic, financial, physical and social needs. As a designated Military Friendly School and a participant in the Yellow Ribbon Program, Daemen College is committed to providing the best possible service to the men and women who have served our country. We recognize that the transition from military service to civilian life, including the rigors of pursuing a college degree, can be challenging - not only for students themselves but for their loved ones. The Center for Veterans and Veteran Family Services is staffed with a full-time director and peer advisors who provide assistance with the admissions process, financial information, academic support and advice, and liaison with other campus offices, including services for students with special needs. The Center can also help students navigate Veterans Administration and other community resources available to veterans and their families. A dedicated veteran student lounge provides a comfortable and welcoming environment for study and conversation.

Registrar

The Registrar’s Office provides the following services for graduate students:

preparing course offerings for each term which are accessible (on the Search for Sections option on WebAdvisor) on the Daemen website;

processing registrations for courses which require a permit to register;

after the last day for drop/add, processing withdrawals from courses for students who submit a withdrawal form;

processing final grades, as well as Incomplete and other grade changes, for publication on WebAdvisor;

designing/revising/customizing evaluations for all programs (and approved curricular substitutions), thereby enabling students and advisors to monitor progress towards program completion and explore status on other programs;

verifying candidates for completion of certificate programs; preparation and release of certificates;

processing and verifying changes in student status and general student directory information;

processing transcript requests.

processing professional licensure applications as appropriate.

Visit Us!

That’s the best way to really get a feel for what Daemen is all about! Daemen is located in suburban Amherst, New York just minutes away from the city of Buffalo. To schedule a weekday individual interview and tour the campus, email us admissions@daemen.edu or call 800.462.7652.

Support Daemen

Planned GivingThe M. Angela Canavan, OSF Legacy Society was established to recognize those thoughtful members of the Rosary Hill/Daemen College community who have made a provision for the college in their estate plans through a bequest, life insurance policy, trust, retirement plan, IRA or other planned gift.