An in-depth session to understand responsibility and accountability for quality in the current times and in the future.

The seminar will explore the issues around responsibility for quality, the benefits of defining responsibility, the potential pitfalls, how to plan for responsibility and how to engender a culture of personal responsibility.

The presentation will cover:

• What do we mean by quality responsibility
• How to determine responsibility
• How to communicate responsibility
• Acceptance of responsibility
• Cultural responsibility
• What the future holds

The aim is to provide the audience with some thought provoking insight into responsibility for quality together with some practical methods on how it can be determined and applied.