Unable to read the spreadsheet for ‘PIDStaffView-80261:1.000713:LWD Data’ due to spreadsheet reader error: ‘’, hexadecimal value 0x03, is an invalid character. Line 10, position 725951.MORE INFO

The more info link gives info that says "Likely Cause You may have a spreadsheet that causes AppSheet to have an internal error. Resolution Steps Please contact our support with a detail description at ‘support@appsheet.com’. "

During the authoring/editor phase, AppSheet asks Google to export a sheet into Excel format, reads the Excel format and extracts information from it. The error could be because Google doesn’t export correctly to Excel, or it could be because AppSheet cannot read a valid Excel file generated. This doesn’t happen often, but when it does, it is usually the former.

Could you test one thing for us please:

via Google Sheets, try to export it to an Excel file and see if it produces a valid Excel file. If it doesn’t it may be pretty easy for you to figure out what is causing the export error and remove that from your sheet.

-------------- Just added a new column to the sheet with the issue, and the same error occurred. That is likely the exact same thing that triggered the issue last time. Seems we may be exceeding some limit for the number of fields in an app?

We urgently need to get this resolved. Staff currently cannot use the app. And it just so happened someone did use it last night, causing error in a sheet, which ended up removing products from displaying in categories on our website for number of hours…

Happy to pay for help if its available. I am getting developers to look at the spreadsheet, but so far we cannot find anything unusual. The excel issue appears to just because of the Google sheet formula and links to images.