BlackBerry Link for Mac and Windows updated with bugfixes

If you've been having some issues with BlackBerry Link for the past few days like I have, you'll want to go ahead and check for updates. A new version is rolling out through the auto update process and new versions have been posted to the BlackBerry Website as well for download. The Mac version gets bumped into 1.1.0.32 while the Windows version will see a jump to 1.1.0.37.

The updates don't really bring a full change log with them as they simply show the same change log as the previous release, so it's a bit hard to say what's been fixed up aside from saying bugfixes. I can note though that BlackBerry Link is no longer hanging for me after several reboots, this was the problem I was seeing the past few days, so there's that. Spot anything else? Drop a note in the comments and let others know.

My main issue is going you can't combine albums with the link, even if I go in my phone through usb and combine albums together they are still separated on my phone and link. They even have the same album name just different singers) :

So frustrating. It happened on my iPhone too even when I did combine them in iTunes. I had to ends up making play lists for albums. I can't even begin to think of why this happens. Maybe a glitch in whatever was used to extract the song files after mixing.

With the BBM 'fix' BlackBerry rolled out last week that broke the reload option on Link for some (myself included), it's highly likely this update fixes that.
Not that I know as my Z10 has gone for 'repair' at BlackBerry UK.

I think I found something they fixed in this update. Here's a little story about my recent "adventure".

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- yesterday-
My Z10 was stolen last week, fortunately I had made a backup a few days before. I bought another Z10 yesterday, restored my backup to it and everything seemed to go very smoothly. Until I tried to save a browser url to the home screen.
The "add to home screen" process appears to go normally, except the icon never appears on the home screen.

-tonight-
It's working!!

I did a factory reset (again), restored my backup again and this time it worked. The only thing that was different was a new (released sometime this afternoon) update to BB Link.

I don't know if re-restoring fixed the problem or updating BB Link before the re-restore fixed it. Although my "gut" feeling is that the BB Link update solved it, because all my "home screen" short-cuts also reappeared (they were missing after the first attempt).
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It seems like the old version of BB Link wasn't restoring a complete backup properly. Besides the "home screen" problem after the first restore attempt I was also unable to send twitter messages.

Outlook sync promised in 2nd update. Now 3rd delivered and still no Outlook sync - and zero communication or acknowledgement of failure to deliver as promised. What a joke.
Fail. Just ... plain ... epic ... fail.
This was part of what sewered RIM. Haven't they learned yet?

So glad to see this post. BlackBerry Link was driving me bonkers last night. I finally removed it and installed again. It finally recognized my phone and seemed to work from there. I'll have to check for an update though! :)

I too have been having issues with 1) link detecting my Z10 2) not able to do a full device backup
Yes these problems are annoying and the forums seem to be full of users having the same issues. I will never give up on BlackBerry but am also tiring of their poor communication with us, much of the time I rely on CB to give the the straight skinny!

Regarding slow music syncing, I had this soon after I got the z10 2 months ago. Solution seemed to be to turn off device and or SD card encryption in the security settings. This got my 14gb music library sync in only tens of minutes instead of 11+ hours.
Once sync'd, I could re enable encryption.

Hmmmmmm link has been fine for me not sure why it's different for other people. As for the reload button, i know some people try to click reload on their z10 that's perfectly fine, some fail to realize that you have to have a bricked z10 in order to use the reload button.

I'm curious to why my system settings do not show blackberry link as an option as it does in the photo that this article is started with. Do I need to download it from blackberry berry world or something?

I can't install link of new version on my windows7,before it finished,a dos window came up,and then it turned back. I failed to install it.but i don't know why? Can someone help me?THX! By the way , link of fisrt version can be installed on my pc.

Just go back to version 1.0 - it works just fine for backup/restore! I don't use it to manage music or sync any media - prefer to do that myself - don't like the way it organizes things (as many have complained about - it really should give you the option to organize how you want)

Can't speak to mac problems other Than its an apple product ;), link has worked for me but my laptops is still rocking the old reliable windows xp. I don't think there has been a decent windows product since.

i think this needs to be addressed soon. yeah i'm on the .37 and for some reason it takes a bit longer for the Link to recognise my Z10. but the backup itself (without having counted the initialisation time..) is much faster. on the .33 and earlier my back up takes about 25-35 minutes but with this build, with MORE apps installed and MORE data, it only took 15 mins!

BBRY you're ALMOST there.. ALMOST there. just give a fix to the initialisation program and the Link is good to go!

No automatic upgrade-advice on my windows8-PC.... I´ve installed the v1.1.0.37 but I cant note any changings... Its still impossible to reinstall/reload device-software. My PC crashes and restarts itself two times after installation... Maybe a new and perfected bug-version of a buggy bugversion...:-( Shame!

i got the Mac version and its terrible, syncing music files is all use it for (i like just selecting the playlists i want) well here it goes: wont copy files, it will copy 1 or files rest failed, when i look in my phone the playlist is not loaded, or files say 0 for time and local media missing i have checked everything from automatic sync to manual and nada. i might have to delete everything and use USB mass media i guess but i dont want to.

Since I got my Z10 I always used the same USB port on my Dell laptop, as it had a lightning icon on it (faster charging). BB link worked fine all apart from being able to back up (it was always greyed out)

I just had a thought, what if I change USB port, and it worked, I can back up for the first time ever! Every USB port on the laptop allows me to back up, apart from the USB port with the lightning icon!

I can not backup my Q10, I tried everything possible! Starting to regret dropping $700 on this phone, the lack of apps and customization options is getting a bit old also. I love the physical phone but the software needs some work.

My link still thinks my Z10 is 10.0. I'm officially on 10.1.0.273 and I'm trying to access files remotely using the new feature. I've un-installed and re-installed link and still none of my folders that I have designated show up. My mac shows up but I just get the spinning circle until it times out. Any ideas?

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