Prices are 1/2 the price of other storage units but it shuts down (locked gates) from 10 am - 6 pm except if you have the enormous ground level outside facing units. Those hours are impossible.
The technology getting items up to the second story is an actual forklift thats made stationary. You balance your items up the forklift (and you raise the wooden pallet up yourself) Then you must walk up stairs and hope their is a dolly available to wind precariously around tiny turning hallways. Budget carpentry and ancient carpet in the units.
The trolleys sound and feel like their from 1980's and are either coached to disobey or they keep their own counsel.
They say its secure but I had a neighbor pick something up and they weren't even asked for permission. I explicitly stated only I was to have access. They said they do not let it happen.
The locks are your own, but the flip closure is attached by 3/4 wood screws easily and possibly quite quietly could be opened and emptied with no one batting an eye. A kid could detach it with anything.
They have "24 hour security" which means a guy lives on site. Does he/she have CCTV access? Probably not, nor would you want that job. Are there motion sensors? Not likely as sometimes the lights won't turn on and finding a switch in the straggly wandering corridors is impossible.
They do not offer insurance. You have to sign forms saying all the things you will and won't do, but they are not liable if anything happens: theft, fire, water, vandals, pests etc
So despite all those complaints, its still 4/5 only because of the prices.read more

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