Retail Terms & Conditions

At present, we are only able to accept orders from within UK & countries within EU. For orders outside of this area, please contact us.

Items are delivered within 14 working days of order.

All items remain the property of Harry The Piano until payment is processed.

We reserve the right to refuse any order, without notice.

Due to the nature of our products, all products offered are subject to availability, and can be withdrawn at any time without notice. If your order cannot be fulfilled, then we will offer you an alternative or a full refund.

As we use a third party payment processor, we cannot be held liable for any loss of financial information.

We will never share, rent or sell your personal details with any third party.

Claims for damage, mis-shipping, dissatisfaction should be made within 24 hours. If you make more than 2 claims, we have the right to refuse to sell items to you in the future.