Order and Shipping

Order and Shipping

All orders will be delivered by City-Link Express unless otherwise stated.

Once your order is shipped, you will receive a dispatch notification email that provides you with your tracking number and a link to the shipping carrier’s website.

From here, you will be able to keep track of your packages.

Payment Options

PayPal

Currency Conversions

Once payment have been made, you will be charged in the currency that your package is being delivered to.

Should your payment card be registered under a different currency to the one that you are purchasing in, your bank will make the necessary changes to convert the price using their exchange rate.

Taxes and Duties

Please do take note that any custom, taxes or import duties imposed are determined by the customs agency within the destination country.

Shevron shall not be liable for any of the additional costs as this should be the sole responsibility of the customers. Hence, it would be good to check with the local customs office before making any order so that no additional unnecessary charges would be incurred.

FREQUENTLY ASKED QUESTIONS

How much is the delivery charge within Singapore?

Delivery charges within Singapore is charged by the total weight per order.

Please refer to the table below, for the shipping charges in Singapore Dollar (SGD).

Shipping fees will not be refunded in a situation of cancellation or returns.

We reserve the right to discontinue or change shipping fee any time.

What are the delivery timing for orders with Singapore addresses?

Orders Placed

Delivery

Time

Weekdays (Before 6pm)

Delivery is estimated to take about 1-7 days commencing on the same day the order is being made

Orders will arrive on weekdays*

Weekdays (After 6pm)

Delivery is estimated to take about 1-7 days commencing on the next day the order is being made

Weekends (Saturdays and Sundays)

Delivery is estimated to take about 1-7 days commencing on the next day the order is being made

*Delivery time not inclusive of verification and administrative process

Do you ship internationally?

Yes, we do ship to international locations.

International Shipping

All orders will be delivered by City-Link Express unless otherwise stated.

Delivery charges is calculated by the total weight per order. Please refer to the table below, for shipping charges in Singapore Dollar (SGD).

Once your order is shipped, you will receive a dispatch notification email that provides you with your tracking number and a link to the shipping carrier’s website. From here, you will be able to keep track of your packages.

Do keep in mind that the delivery time stated below is not subjected to custom delays. Shevron will not be responsible for any delayed packages due to customs clearance.

Shipping fees will not be refunded in a situation of cancellation or return.

We reserve the right to discontinue or change shipping fee any time.

Can I track my parcel?

Yes. All local and international parcel can be tracked shipments via our authorized courier’s website at www.citylinkexpress.com.