KACE Product Support Question

Driver feed manual update for AMD driver

I need to do a manual update of the AMD video drivers that get installed for a 9020 on the K2000.

The Dell Driver feed driver provided is from 2013 and it causes problems with machines that have more then 3 monitors. We've found the newer AMD driver resolves this issue.

The driver is located in this location on the K2000 samba share: \\k2000\drivers_postinstall\dell\windows_7_x64\9020\video\rnxyx_a00-00\production\windows7-x64\display

I went here: http://en.community.dell.com/techcenter/enterprise-client/w/wiki/2065.dell-driver-cab-files-for-enterprise-client-os-deployment and downloaded the driver pack call ed A09 (07/31/2015) which is for the 9020 and Windows 7.

I extracted this and can see folders at \9020_Video_Driver_5VR9K_WN32_15.201.2201_A00\Packages\Drivers\Display called WT_INF and WT6A_INF.

Inside each of these folders I can see various inf files.

I would like to know which one of these I should copy into my K2000 to update the drivers for all 9020 Windows 7 systems.

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All Answers

Hi！If you can't get compatible driver from official website, try to use some driver tool to help you install Dell driver for you Windows computer. I ever needed to find a drivers for my Dell XPS 13, but although I spent much time, I can't find it. Finally, I tried to use a driver managment program to download driver. It helped me download and install the comatible one.

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