Domain Registration

By policy, Msen lists itself as the "Technical Contact" allowing
us to maintain server information for the domain.

The customer
is listed as both "Administrative" and "Billing" contact, although these
may be different people.

Registrars

Now that there is competition between multiple registrars, Msen
has chosen to do domain registrations with two particular companies.
Customers may select the registrar they feel best suits their needs.

Verisign/Netsol.com
was the original Internic, which became
Network Solutions, which was then purchased by Verisign.
This organization has the longest track record for domain registrations and
charges $35 annually billed by Verisign directly to you. Msen request that
customers choosing to use Verisign allow Msen to process the registration for
new domains. There is no additional charge to have Msen do it and it is
very easy for customers to make a minor mistake which can significantly delay service activation.

OpenSRS
is a newer registrar, providing reliable service for $15 annually billed by Msen ($20 for customers having no Msen business services). As Msen is a direct reseller of
OpenSRS registration services, Msen becomes your single point of contact for domain issues.
Customers who have a domain already registered with Msen can
manage your domain account here.
Official Rules and regulations and
dispute resolution policy.

The registrar's role in domain registration

The registrars work as a consortium that administers the Internet top-level
domain names for COM, NET, EDU, INFO, BIZ, GOV and ORG. They control the
ownership of domains and specify which DNS servers are authoritative for
providing information about a given domain. If they do not have a domain listed,
that domain is not accessable to the global Internet.

Billing

Customers choosing to register with Verisign will be billed by
them, directly to the billing contact listed for the domain. Domain
names are the property of the customer, not Msen. While Msen is happy
to maintain NIC-related details, we feel it is best to allow
the customer to retain full control over the ownership of their
domains.

Potential Problems

The only frequent problem we see with domains is due to customers
failing to pay their bills. The registrar maintains the central
database of domains for the COM, NET, EDU, GOV and other domains
throughout the world. If they delete or disable a domain due to
nonpayment there is nothing Msen is able to do that will make it
functional. It is important that customers read and respond timely to
email to their billing contact address.