New Years’ Resolutions

The New Year (like any other time of the year) is a good time to implement strategies that can boost sales and profits. Don’t overlook opportunities with online ordering. In fact, it can be a great starting point. Consider adding a special dish only available online or try distributing ‘secret’ promotional codes with each receipt to drive repeat business from customers within a certain timeframe.

You can also start cultivating an ‘ownership’ of your online ordering system with your employees. Develop a short pitch employees can deliver when speaking with customers. It should be brief and upbeat:

“Are you familiar with our online ordering capabilities? You can order takeout from us online with your computer or smartphone. It’s easy. Just check out our website, click “Order Online”, and make your selections. You can even use your Facebook account to login.”

Remember – online ordering is not only a way to attract new business, but also a way to make good customers better ones. This year – resolve to make better customers!

Valentine’s Day Sales Tip – Valentine’s Day, Feb. 14, is a big day for restaurants. HOWEVER – not everyone wants to make a reservation and spend a ton of money. Think about offering a Valentine’s Day takeout special that includes an appetizer, dinner, and dessert for two. It’s a great way to get business from the sweethearts that want to spend the night at home!