Sweden

Sweden displays one of the highest percentages of citizens using eGovernment services among the EU28 with 73% in 2015. Among businesses with 95% (in 2013) of eGovernment take-up it approaches saturation.

Ministry in charge of eGovernment Ministry/Department: Ministry of Enterprise

Action 10: Member States and the Commission will provide online access to information on government laws and regulations, policies and finance.

Action 11: In accordance with Data Protection Directive 95/46/EC, Member States will enable citizens to have electronic access to those personal data that are held on them when available electronically and will inform them electronically whenever such data are being processed by automatic means, in a simple and unambiguous manner.

Action 14: Member States, the Commission and other representative institutions such as parliaments should develop services that involve stakeholders in public debates and decision-making processes building on pilots and demonstration.