Print Receivables Transactions Ends In Error - Email Invoices

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.10.0.0 and laterInformation in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Billing - Transactions

When attempting to print and automatically email invoices,the following error occurs.

ERROR-----------------------Cannot determine the bill-to customer e-mail address for transaction INV: XXXXX. This transaction will not be included in the output.

The e-mail configuration for business unit NSM is incomplete. Transactions belonging to the business unit will not be included in the output file.

STEPS-----------------------The issue can be reproduced at will with the following steps:1. Navigator>Tools>Scheduled Processes2. Click Schedule New Process3. Search for Print Receivables Transactions4. Enter Parameters5. Submit

BUSINESS IMPACT-----------------------The issue has the following business impact:Due to this issue, users cannot email invoices to customer.

Cause

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