Resolving a download loop in Norman Patch & Remediation Console

If you are receiving a lot of messages like Packages Completed 113 (secs) False in the Options view of your Norman Patch & Remediation Console, it is an indication that one or several packages have failed to download, and you are stuck in what is called a Download Loop.

Select Configure in the bottom menu and select the Restart button. This will restart the Replication Service

Close the window

In the Options-overview select the Reset button

Press OK

Upon completion of these steps, the License and Vulnerabilities will replicate. This may take 5 to 30 minutes. After the replication is complete, you should no longer see any new download attempts from packages that end with False.