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I have been trying for month to remove the sprint logo and…

I have been trying for month to remove the sprint logo and replace it with my country network logo which is digicel Bermuda from my samsung galaxy s7 edge cell phone can you do this for me

Technician's Assistant: What Operating System (OS) are you running on your Galaxy?

What is the OS system

Technician's Assistant: The Smartphone Technician will be able to walk you through that. How long has this been going on with your Galaxy? What have you tried so far?

Since November 23rd 2017 i have wiped the phone several times but when i turn on the phone the first thing i see is sprint

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Yes the fingerprint sensor never worked and also the wifi keeps turning off

Submitted: 9 months ago.Category: Android Devices

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Customer reply replied 9 months ago

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.