Our client, a large local Pharmaceutical Company are looking to recruit an experienced individual to provide technical leadership high quality technical support service for the EMEA region, ensuring that user requirements are met within business Service Level Agreements

Main duties/responsibilities:• Working closely with the Technical Support Manager; design technical solutions for the EMEA ICT Environment that will enhance the ICT services provided to the business.• Ensure qualification/validation procedures are followed and monthly reports are completed• Proactively review and develop regional ICT systems including Server, Microsoft Active Directory, E-mail Messaging Systems, Backup Systems, IT Disaster Recovery Environment, Software Deployment, Enterprise Storage, Databases and Microsoft Exchange.• Provide guidance, direction and point of escalation to other members of the technical team.• Provide technical guidance to the ICT Operations team.• Provide customer focused ICT support to the region, ensuring the delivery of high quality ICT operational services• Ensure that ICT incidents, problems, service and change requests are completed within business agreed Service Level Management Frameworks. • Prioritise incidents based on their business impact.• Follow escalation procedures to expedite incident resolution.• Proactive monitoring, maintenance and administration of regional ICT systems including Server, Microsoft Active Directory, Backup Systems, IT Disaster Recovery Environment, Software Deployment, Enterprise Storage, Microsoft SQL Databases and E-Mail messaging.• Use Problem Management tools and techniques to identify the root cause of problems and select appropriate means of resolution.• Work with the Helpdesk to ensure that incident and problem tickets are prioritised based on their business impact.

For a confidential discussion on the above role or other similar roles please send your cv / or call (Apply online only)

Gi Group Pharmaceuticals provides a tailored Account Managed Service and dedicated Pharmaceutical recruitment team and partners with many different Pharmaceutical and Biotechnology clients throughout the globe and the United Kingdom.

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Wed, 19 Dec 2018 05:07:39 +0000I.T. & Communicationshttps://www.jobsrmine.com/senior-support-analyst-emea-hatfield-hertfordshire/37665647#hiring Management Accountant, Hatfield, Hertfordshire, GB, £40K, fulltime #hatfield #vacancy #jobalert #jobseekersThe successful applicant must have good all round business knowledge, excellent problem solving and numerical skills. Experience with ERP or MRP systems is an advantage. ACCA or CIMA qualification extremely beneficial.

Reporting to the Finance Director.

Management Accountant Position Overview

Transaction based responsibilities:

* Ensure all accounts payable are paid on time and relevant discounts made * Ensure account receivables are collected on time * Process payroll * Maintain chartered accounts * Maintain system controls * Month End reporting including Journal Entries and Management Accounting * Compliance work