You can customize BAT reports for phones and for user device profiles to meet your particular needs by choosing items from a list of device fields and line fields. You can also choose how to arrange the fields in the report. The system generates the report in the CSV file format. You can save these reports with a filename and store them in a folder on the first node server to review and print.

Note

You cannot customize reports for users, managers, assistants, and gateways because they have a fixed format.

Example

You need to have a list of all the directory numbers with their forwarding destinations by phone model. You can generate a Phone Report for the Cisco Unified IP Phone model 7960 and choose these query details: Device Name, Directory Number, Forward Busy Destination, Forward No Answer Destination, and Label. You can arrange the report fields, so the Label field follows the Directory Number field and precedes the two forward destination numbers.

Generate user device profile reports

Use BAT to generate reports for User Device Profiles (UDP). The format of the reports for UDPs cannot be customized.

From the Find drop-down list box, choose one of the following options:

User

Autogenerated

All

Step 3

From the first Device Profiles where drop-down list box, choose one of the following criteria:

Profile Name

Description

Device Type

Step 4

From the second Device Profiles where drop-down list box, choose one of the following criteria:

begins with

contains

is exactly

ends with

is empty

is not empty

Step 5

Specify the appropriate search text, if applicable, and click Find.

Tip

To find all UDPs that are registered in the database, click Find without entering any search text.

A list of discovered templates displays by:

Name

Description

Device Type

Profile Type

Note

To further define your query and to add multiple filters, check the Search Within Results check box, choose AND or OR from the drop-down box, and repeat Step 2 and Step 5.

Step 6

Click Next to choose details for your type of report.

The Device Profile Report Configuration window displays and shows the Query that you chose.

Tip

If you want to change the type of query, click Back.

Step 7

In the Report File Name field, enter your name for this report (required).

Step 8

In the Available Device Fields drop-down list box, choose a device item and click the arrow to move the item into the Selected Device Fields for this Report list. You can choose one or more fields to include in your report.

You can rearrange the order of the items in the Selected Fields for this report list by choosing an item and clicking the Up arrow or Down arrow to move the item to another position in the list.

Step 9

In the Available Line Fields drop-down list box, choose a line item and click the arrow to move the item into the Selected Fields for this Report list. You can choose one or more fields to include in your report.

Tip

You can rearrange the order of the items in the Selected Fields for this report list by choosing an item and clicking the Up arrow or Down arrow to move the item to another position in the list.

Note

You must specify at least one device or line field to generate a report.