Data Security – Be Vigilant or Out

Data Security - Be Vigilant or Out

Business leaders who prioritize data security with effective measures to avoid exploitation will have an inherent advantage. In the wake of the recent Facebook-Cambridge Analytica data scandal and last year’s Equifax data breach, a company’s ability to secure its customer’s private and personal data is more important than ever to win trust and confidence.

Particularly in highly regulated financial services and insurance sectors, where sensitive customer data resides, is crucial to provide peace of mind to their customers. This is the typical reason inbound document processes like credit card application, insurance policy issuance and claims are insourced. However, there is increasing challenge to cost-effectively manage such operations and resources.

Dynamic Indexing and RPA are the key steps in the workflow to ensure data security, shorten processing time, ensure accuracy, and reduce project deployment time.

Secure from Step One: After converting physical documents into electronic images, Fuji Xerox (Hong Kong) technology platforms will intelligently perform OCR, dissect the document into discrete segments and distribute to different operators. No individual operator has access to full document content during the process.

Maximize Efficiency: Because each operator specializes in a specific data type, productivity is maximized while error rate can be greatly reduced. Together with double data verification and operation management system in place, highest industry benchmarking accuracy is assured.

Scalability: We help the customer to break free from onsite insourcing model. Fuji Xerox (Hong Kong) provides the customer with right size resources and investment model to keep pace with dynamic business needs. The customer can have full agility to quickly respond to peak, trough or seasonal fluctuation.

Quick deployment: Integration with the legacy system is a challenging task which typically requires long development time and it is costly and risky. RPA is the perfect quick win solution which can be easily deployed and can adapt to process change. Once in place, it drastically improves productivity while eliminating human error. It works 7x24, does not take sick leave and does not complain no matter how tedious the task is.

In the era of business transformation, organizations look to adopt new automation and AI technologies. Their success in doing so is highly dependent on their ability to get the fundamentals of data management right from the outset. Dynamic Inbound Document Capturing Services provide a secure, efficient, and accurate solution that is easy-to-implement now and scalable for future needs. Financial services and insurance companies can eventually choose the right outsourcing model while focusing on developing their core value proposition to enhance user experience.