Guest Services

Our staff strives to accommodate each guest’s individual needs, from favorite treats and technology to ongoing communications about their goals and discharge plans.

This dedication to our guests starts pre-arrival so that specific requests or equipment are ready and waiting and it continues throughout the recovery process—even providing follow-up contact once guests are home again.

Guests Enjoy

Citadel centers are truly a place of strength and well-being. This means while you are focusing on returning home as quickly as possible; we are assisting you in all your personal preferences to make you as comfortable as possible. At every Citadel location there is a Guest Services Team to help you make the most of your stay, with elegant inspired amenities, which make you feel right at home. PA Peterson at the Citadel offers:

Wireless internet and TV

Transportation assistance

Pet therapy

Private rooms

Onsite assessments

Gardens and open-air courtyards

At Citadel, our guests can expect a better care experience – including a peaceful, homelike environment to boost healing energy as well as a truly personalized connection to cater to both needs and wants.