We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

I keep getting an error message saying my Microsoft email is out of date, and this proclean scan thing keeps popping up. After the scan It asks for a licensce key. I don't have it to enter. How can I … read more

We have 2 laptops with msn and use mozilla firefox as our start window. When logging on to my Lenova, after the usual Intel start-up, the screen reverts to a Windowa xp window showing my user name. Af… read more

On Friday I received a message on this computer saing that my computer was locked by Lenova and that only Lenova or I (Ruth) could unlock it by giving them my email address and password. This continue… read more

I have a Dell desktop computer that appears to function fine, but a blue screen pops up with the message below every now and then. This screen always pops up during virus scans. I thought it might be … read more

I have Windows Vista on a Lenova laptop. The computer was freezing on startup after a windows auto update. I tried doing a system resore but the restore has been going for 5 hours. It says deleting tr… read more

my son has a dell inspiron 1520 which is 3 years old and has been working fine. He has anti virus software installed etc. He has tried to boot up his laptop and gets a message saying, missing operatin… read more

I just turned on my computer. I have not downloaded anything on this computer all of a sudden I have a mircosoft window popup saying I Have a serious trojon virus and on my desktop was short cuts o po… read more

i HAVE A LENOVO 3000 n100, it is infected with a virus and the computer will hardly operate. I have virus software, but no matter how much I scan, the virus still is present. What the best steps?… read more

For some months I have the message, not fully protected. My support for protections runs through November.I had a "worm" to attack and destroy my disk about 4 months ago and I ran a restore disk and r… read more

Something has happened to my laptop. I am no longer admistrator. I have been locked out of restore, backup and my virus / spyware, webroot essentials files have been hidden or deleted. This is a lapto… read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.

JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.