Benchmarking utilities has become a way of life in multifamily. Not long ago, the EPA introduced its Portfolio Manager, a repository for a commercial property’s utility consumption data for benchmarking. By 2014, the arduous task of establishing an equitable energy efficiency scoring system for multifamily properties had arrived and the EPA invited portfolios to track[…]

Follow PMI

Property Management Insider is brought to you by RealPage. Learn more.

The architect may design it. The builder may build it. The manager may even lease it. But no one knows about the physical performance of a property—inside and out—like the maintenance team. In fact, a recent study found that maintenance techs (or facilities managers) have direct or indirect impact on 82 percent of the points[…]

A good thing about housing conferences is the wealth of information to learn. The better thing is that within those opportunities, extending from the hours of networking on couches and corner nooks in lounges and hallways, education sessions are prime real estate for new ideas. Yet how well the experts convey vital statistics, strategies and[…]

RealPage Vice President of Learning Solutions Katie McCaslin recently has been circulating a shocking factoid: 70% of what employees learn in training is forgotten within just 24 hours. That’s like throwing away $42 billion of the $60 billion spent on employee training in the U.S. each year. And it gets worse: after only a week,[…]

Denver recently passed its Green Roof Initiative requiring new and existing buildings to add green spaces to rooftops. Is your city next? The residents of Denver, Colorado voted to institute a Green Roof Initiative. Buildings over 25,000 sq. ft. must now build out a portion (20-60 percent depending on the size of the building) of[…]

As the senior population continues to grow, so too does the market demand and competition for high-quality senior living. Today’s seniors, along with their adult children, are savvy shoppers looking to avoid traditional “nursing homes”. Instead, they are looking to experience the freedom and support that well-appointed assisted living residences provide. So, how do you[…]

More than ever, resident retention is fueled by customer service and community involvement. The overall living experience for most apartment dwellers depends on social interaction with neighbors and effective resident communication with property management. The days of passive engagement with your renters are long gone. Now, renters require your attention, wanting it on their time[…]

RealPage Analytics provides actionable apartment market research to apartment investors and operators. Here’s the latest from RealPage’s multifamily intelligence division. Amazon’s HQ2 finalists raise apartment investment interest The apartment markets that include the 20 cities that made the short list for Amazon HQ2 will undoubtedly raise investor interest. In the most recent apartment market update[…]

The perception of maintenance is a much discussed topic in the industry today. Because maintenance personnel are frequently on the grounds, they have become the face of apartment communities. They are often more visible than the front office staff. According to Satisfacts, a multifamily industry provider of resident surveys focusing on retention and reputation management,[…]

The student housing industry continues to reach maturity, advancing far from its identity crisis several years ago shaped by drab on-campus dorms and keggers. Ultra-modern, amenity-laced properties have made moving away from home and living on or near campus highly desirable. But that’s not the half of it. As properties have evolved to complement the[…]

Well before weeds first germinate, the battle for control of turfs across multifamily communities begins. It used to be that a couple of good shots of weed killer earned the upper hand pretty quickly for maintaining an immaculate landscape in multifamily. That’s changed now. The cost and ability to establish and uphold the perfect turf[…]