User Generated Content CloudQuestions and Answers

Challenge

Sometimes shoppers will want information that’s not included on your product pages.

They may have concerns ranging from subjective experiences to technical specifications. When they can’t find out what they want to know, they often abandon their shopping carts instead of purchasing from you.

Solution

Instead of being frustrated by a lack of information, customers can have a real dialogue on your site. A quick response from a qualified individual increases trust, strengthens engagement, and ultimately boosts conversion.

See how Questions and Answers enriches interactions and increases conversion for Group.com.

Benefits

Lift conversion by giving shoppers trustworthy and helpful content

Reduce returns and complaints by helping customers make more informed purchases

Cultivate long-term loyalty and increase average order values by showing your community that you're here to help

Challenge

Sometimes shoppers will want information that’s not included on your product pages.
They may have concerns ranging from subjective experiences to technical specifications. When they can’t find out what they want to know, they often abandon their shopping carts instead of purchasing from you.

Solution

Instead of being frustrated by a lack of information, customers can have a real dialogue on your site. A quick response from a qualified individual increases trust, strengthens engagement, and ultimately boosts conversion.