NAMPA FLOORS & INTERIORS

4.5

|

83 Reviews

Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.

Reviews

5.0

Marsha C.last monthOur flooring was damaged during the move into our new home. We were referred to and called by Parker, associate of Nampa Floors and Interiors, to arrange for replacement flooring. Parker not only came to our home to assess what needed to be done, but he also helped us in choosing new flooring and scheduled the installation. The accessible showroom provided a wide selection of brands and samples for us to consider. He kept us updated during the process and every appointment occurred when scheduled. His warm personality, attention to detail, knowledge of the product, and commitment to scheduling allowed our experience to be the best ever. We highly recommend Nampa Floors and Interiors.

1.0

Ken W.last monthCalled asked About carpet.. She KEPT saying they only install what they sell.. I said ok no problem I just need to know if they install in camper. SHE SAID SORRY I CAN'T HELP U HERE..cause u arnt buying from here.. NOTE I stated id buy from them.. so I said guess u don't want my business. Poor customer service skills.

5.0

Cathi M.2 months agoThank you Amie for all your help today! We are looking forward to our new counters and backsplash.

5.0

Megan E.3 months agoStacy at Nampa floors was awesome. She made us feel comfortable through the whole process of getting new floors put in our house. Jose and his team were very quick and did a fantastic job laying our laminate floors. We needed two things fixed and they came out right away to fix them. We love our new floors look amazing!

5.0

Georgia S.4 months agoI am very happy with my purchase of carpet from Nampa Floors. Cindy was very helpful and knowledgeable. Also the installers were friendly and did a great job.

1.0

Michelle P.4 months agoLast May we had Nampa Floors do our extensive flooring and tile work in our new home. We met with Theresa Dines to finalize our options and she was very helpful. She assured us that the best workers would be servicing our home. That was the only time I was ever able to actually speak with someone at Nampa Flooring. I personally left dozens of messesges with Theresa that were never return. Fast foward a year later, we still have massive grout issues, broken tile, and crooked tile layouts. It has been more than frustrating that Nampa Floors refuses to resolve the incomplete work that was done on our new home. I will never use them again.

5.0

Wendy M.5 months agoMy husband and I live in Coeur d' Alene Idaho and recently purchased a townhouse in Boise. We are doing a complete remodel and needed wood floors installed for both the first and second floors. After trying a big box store and a local flooring company (with not the best communication from them) we went online and looked at reviews for flooring companies. As a rule of thumb I consider companies with 80% and above high reviews and then do a consult and make my own decision. I am soooo happy I went with Nampa Floors! I worked with Cindy Porter who was beyond helpful, professional and completely well informed on every product. I am a Pintrest junkie and found an idea for a carpet runner on the wood. However Cindy came up with a brilliant idea for the stairs, she thought to add carpet on the steps and leave the risers wood. It tiedit all in beautifully and put Pintrest to shame! The install team was friendly, professional and arrived early. The finished product looks awesome and I couldn't be happier! Our townhouse is in Boise but the 15min drive to Nampa to work with Cindy Porter and her install team is totally worth the drive. She knocked it out of the ball park!

5.0

Nancy M.5 months agoeverything was PERFECT!! our counter tops were installed perfectly, our granite island was done perfectly... absolutely NO HICCUPS in the entire procedure!! They are extremely easy to work with and the results are STUNNING!!!!!! THANK YOU NAMPA FLOORS & INTERIORS!!

5.0

Ralph L.5 months agoNampa Floors is a quality organization from top to bottom. Our sales rep, Cindy Porter, worked very hard on our behalf, and was sensitive & understanding at every level. From demolition, to granite/back splash installation, we couldn't be more pleased with the experience and the outcome; AND at a very competitive & reasonable price. Our kitchen looks fantastic!!!

5.0

Jesse K.5 months agoCindy was wonderful to work with, installation was on time and the installers even vacuumed when they were finished.

5.0

Carla G.5 months agoFrom the minute I walked in the Maple Grivr store front door until my installer left my house today, nothing but professional courteous service ! Parker was prompt and responsive, the estimate for my countertop was fair and accurate and the installer was on time, skilled and trustworthy. Big thumbs up !

5.0

Hattie B.6 months agoI am beyond thrilled with our new quartz counters that Nampa Floors fabricated and installed. We received the most amazing customer service and the installers were courteous and professional. The process was wonderful and we will be lifelong customers. Thank you for the excellent experience!

5.0

Heather F.6 months agoI was getting my father's house carpeted to sell. I live out of town and Parker was able to measure, Give suggestions, tear out and install in less than 4 days. And for the best price! It was easy and fast.

5.0

Jenny S.7 months agoI had a great experience with Nampa Floors. I worked with Sherry Baatz and she was very helpful all the way through the process. I had to reschedule a couple of times due to other conflicting issues in our house, and she was always so great and easy to work with. We had new carpet put in our master bedroom and closets, and I told Sherry that I wanted a carpet that was very cozy and soft and that would hold up well. We went with the one she suggested and it is beautiful and very soft. I am very pleased with the finished product and very happy that I chose Nampa Floors and Interiors!!

5.0

Lisa R.7 months agoI HIGHLY, recommend Nampa Floors and Interiors for all your flooring needs! Cindy Porter could NOT have been more helpful to us and, had some amazing and very beautiful flooring and tile suggestions to make our new home, "pop"! :-) Huge kudos to this wonderful company and its' excellent customer service!

5.0

Kathleen G.7 months agoPurchasing a brand new home can be very overwhelming, especially if you live out of state and only have a few days to make selections. Cindy Porter at Nampa Floors was amazing and helped me with everything! Because she really knows the inventory and has had lots of experience, I felt very comfortable and was able to clear my head and enjoy the time making selections! I knew she had seen many of the choices in a real setting, and that made me feel very confident. She was also able to keep me within my budget, which I really appreciated. Nampa Floors and Interiors will be my go to store for anything I might need in the future.

Gerri S.7 months agoI have been wanting and looking at carpet off and on for years, with Cindy Porter's help, I finally found exactly what I was looking for- quality carpet but at reasonable prices. She worked hard helping me from the beginning planning to the finishing. The installation went extremely smooth... I will forever recommend Nampa Floors!

5.0

Sara A.7 months agoI began working with Cindy Porter at Nampa Floors in early 2015. Cindy along with the entire staff (including the warehouse folks) have always been pleasant, professional and dependable. I have built/remodel several homes in the past 10 years and wish I had found Cindy and Nampa Floors sooner. Product selection is great and competitively priced.

5.0

Jeff M.7 months agoTheresa has been great to work with. Her vast product knowledge, and keen eye has made a stressful process of picking, flooring,tile,etc enjoyable and easy. I would highly recommend Theresa and Nampa Flooring.

5.0

Lori S.7 months agoWe would like to thank Parker Albertson for taking the time to give us a bid on carpeting our entire home. We had another bid from a competitor, and the cost of the carpet, labor, install and removal came in very close. Parker went above and beyond using his skills to negotiate a sale. He was extremely knowledgeable about the product and installation. He went to his manager several times to get the price down near what the competitor had offered. Unfortunately, we choose thecompetitor since moving our furniture would be done at the time of installation, which worked better with our schedule. I would like to thank Parker and Nampa Floors for making this a pleasurable experience. We will recommend to others looking at carpet to contact Parker exclusively at Nampa Floors and Interiors. Thanks again Parker for your professionalism and knowledge on carpet and installation, a true asset to Nampa Floors and Interiors. I hope Nampa Floors and Interiors can have a team of installers who can tear down and re-assemble the furniture, while moving it from room to room during the installation process. Mark and Lori Schooler

1.0

Mel M.7 months agoI've worked with Nampa Floors countless times when I worked for a home builder, and was typically happy with their service, but for my own home I was less than impressed. We had countertops replaced, and while the finished product does look beautiful - the experience itself was not good at all. Everything from the guy being 5 hours late, to sinks being installed shoddily to leaving a huge mess to clean up... We honestly just couldn't wait to be done with them.

Nick C.7 months agoHello Mel. Thank you for taking the time to review Nampa Floors and for expressing your frustration with the process that took place in your home. It is up to reviewers like yourself to give our customers, neighbors and friends a true understanding of our business and services.

Nick C.7 months agoMy appologies as i did not mean to end my comment. If for any reason you would like me to contact you to discuss your situation, please reply to this comment or you may contact Doug Holly (Nampa Store Manager) at 208-466-8461 or myself at our Maple Grove Office 208-376-6363. Thank you.

5.0

Joshua N.7 months agoGeorgia is absolutely amazing in interior design! She was really informative on the products and helpful with helping us choosing the best option for our home. The installers are extremely professional and do a fantastic job!

5.0

Susan C.7 months agoGeorgia did a great job helping us pick out our new tile flooring for our home. The contractor she had come do the installation was on time, professional and did an amazing job. I would use them on our next home improvement project. We love our new floors!!

5.0

Marilyn F.7 months agoWe worked with Cindy at Nampa Floors to replace the flooring in our home. She was extremely helpful in picking out good quality, cost effective materials. We were extremely pleased with our experience and would definitely work with Nampa Floors again.

5.0

Samanatha W.7 months agoI got a carpet and pad that's luxurious, and makes me want to nap in the nude on the floor! After experiencing the quality I went back for wood-look tile for my farmhouse kitchen and bathroom floor, grey subway tile and glass tile for my kitchen backsplash, and tile for my bathroom shower. Each time I priced other places, but Nampa Floors beat out the cheap guys without compromising on quality. I'd recommend them over and over!!!

5.0

Justin B.7 months agoWe needed some carpet replaced and after getting ignored or talked down to around town we stopped into Nampa Floors and couldn't have been happier with our decision! The staff was knowledgeable and thoroughly explained our choices so we could choose the best product to fit our needs. The installation was perfect and on time. If you want to get the job done right the first time and also know what to expect from the product you choose, buy here!

5.0

Terry C.7 months agoQuality carpeting and great service is what we found with Nampa flooring. From our salesman, Bruce to the top notch installers we were treated well and the end result was great. Bruce had the manufacturer send plenty of samples to our home to be sure that the color and pattern were exactly what we wanted. We chose a Mohawk carpet and couldn't be more pleased with the product and service that we received from Nampa!

5.0

Aubrielle H.7 months agoI purchased a carpet remnant for my college dorm room from Nampa Floors. The salespeople were so helpful: thoroughly knowledgeable on the products they offer and understanding of a college student budget. I ended up with a great piece of carpet that lasted all through college and I passed along to a friend after graduation. I highly recommend Nampa Floors for the quality products and quality service!

5.0

Pamela H.7 months agoWorking with Nampa Floors at the Nampa location has been a plus for our business. Chris Spackman, our sales representative, provides us with prompt responses to questions, advise on product lines, and the follow through we depend on since we are many miles away. Delivery dates are crucial when coordinating installations and Nampa Floors has been true to their word, making our jobs run smoothly. I would recommend Nampa Floors and Chris Spackman if reliability, truthfulness along with great pricing is important to you.

5.0

Lana E.7 months agoWe decided to replace the carpet in our main living area and stairway with hard wood flooring, and also wanted to replace our bedroom carpet. We have a unique floor design in that our entry and kitchen area are stained concrete and have unique curves and lines that needed to have special care in fitting the wood flooring into the space directly off the beautiful curved concrete. We had two other bids and these contractors wanted us to change the curves and gave us quotes that seemed a little higher than we hoped for. After seeing the advertising and reviews for Nampa Floors we decided to drop in and see what they had to offer. We were met by a very professional group of people, but specifically, Georgia Briggs assisted us in picking colors, types of flooring and sent us home with samples so we could see how the colors worked in our space. She made several trips to our home to measure and consult, assisting us with choices and making sure the project was completed the way we wanted it to be done. Her honesty and integrity in making sure we had excellent service and that all details were complete was exceptional. We continue to work with this great business and specifically Georgia, to complete our flooring changes in stages that work for our budget and life style. I whole heartedly recommend Nampa Floors and Interiors for any remodel or flooring need. Great Experience!!!

5.0

Barbara V.7 months agoNampa Floors has a huge selection of flooring. The sales staff, especially Parker, was so helpful and attentive. He made sure everything was done right from start to finish of our project. When it comes time to carpet again, we'll go with Nampa Floors for sure!

5.0

Donna A.7 months agoI have used Nampa Floors for all my flooring needs in the last 12 years. As we have replaced all the floors in our home in that time, every call has gone to Nampa Floors and we have not been disappointed in any way. They are highly professional from the sales room to the installation. When I needed a rug to be stretched after a few years, they were delightful about scheduling the service. Their sales manager, Doug, is amazing in how knowledgeable he is and is a very nice to work with. I appreciate being listened to about what I want and what is within my price range and then being directed to the best options. There is no other store in the Treasure Valley that I would even consider for any of my flooring needs

5.0

Matt H.7 months agoNampa Floors & Interiors were fantastic. From the first stop we were greeted and taken care of with any questions or concerns that we had. Theresa Dines has been a go to person for us throughout out building process and we are so grateful for the knowledge and expertise that she has been so gracious in providing us. We are excited about building our first home and having her to guide us along as we make crucial decisions has been amazing!

5.0

Vicki H.7 months agoAs an Interior Decorator these past 15 years I have had the pleasure of working almost exclusively with Nampa Floors, due to their super friendly and knowledgable sales people and fair prices. I can't say enough about Ginger Bauer's product knowledge, attention to detail and positive attitude! More recently I have also worked with Andy who has helped me immensely with his knowledge of wood flooring! In addition to all this, Nampa Floors is a local, family-owned business which I truly appreciate and respect. I never hesitate to recommend them!

5.0

jackie f.7 months agoI cannot say enough great things about Nampa Floors! Sure, the selection is extensive and represents the full gamut of styles and price points, but where they truly shine is in their customer service. Jeremy and Theresa are incredible designers and took such great care of us. Custom builds can become overwhelming quite quickly, but their consistent patience, professionalism and creativity kept us relatively sane ;) Whether you're starting a new build or remodeling/updating an existing structure, I would enthusiastically recommend Nampa Floors.

5.0

eightyproof7 months agoI ordered hardwood floors through nampa floors, They found out when I was going to put it in and they delivered it into my house a few days before the install. I didn't have to lift a finger! The install crew was fast and my floors look fantastic. Friendly and knowledgeable staff, even the guy who delivered my floor was awesome. I will be back in soon to order tile for my backsplash.

5.0

Marilyn F.7 months agoWe worked with Cindy at Nampa Floors to replace out flooring. She was very helpful in picking out good quality, cost effective products. We are very happy with our experience and would definitely use Nampa Floors again.

4.0

Toby h.7 months agoI have used Nampa floors for a few of my last remodels, and they have done an excellent job ! I called them with high priority jobs, due to dead lines and they responded so fast and professional.

5.0

Kate R.7 months agoI got amazing customer service from Nampa Floors and from the girl who helped me with my home remodeling project! We replaced the flooring in our entire home. I'm incredibly picky and also on a budget. Amie managed to find me flooring that I was very pleased with and keep me on track with my budget. I'd highly recommend them, their staff and products

5.0

Kate R.7 months agoAmie at Nampa Floors was awesome to work with! I'm incredibly picky and to add to the difficulty, I was on a budget as well. We did a home remodel and replaced all of the flooring in the entire house! She helped me marrow down my choices and managed to find flooring in my budget. She went above and beyond! I was impressed with the quality of product and service. I'd highly recommend them

5.0

Christina M.7 months agoTheresa at Nampa Floors assisted our family with a partial remodel of our home that was originally constructed in the early 1900's. She was able to tie the modern necessities into the home without losing the appeal of the old structure. Theresa was extremely easy to work with - she knows her products, worked with our schedule and in general went out of her way to make our remodel as painless as possible.

5.0

Alex V.7 months agoNampa Floors did a great job putting new floors throughout my new (to me!) home. They installed coretec, laminate, and tile throughout. When there was a problem with the tile in the kitchen, they quickly made it right. They also installed quartz countertops. As far as helping me choose among the tons of options, Sherry was awesome.

5.0

Marlene D.7 months agoNampa Floors & Interiors sold and installed carpet for us several years ago on our farm south of Nampa. The carpet was a beautiful light green, and it didn't even fade near the windows. The workmanship was great, and the quality of the carpet was excellent! When we moved into town and purchased our home, the carpet was already installed. But, when we get ready to replace any of this carpet, we definitely will be going to Nampa Floors & Interiors for their excellent service and product.

5.0

Richard H.7 months agoNampa Floors and Interiors...always consistent in their workmanship and quality of materials! While that is important in making choices for your home, the salesperson who works with you can either make or break your all around experience! They stand alone in each of these areas mentioned!!

5.0

Thomas C.8 months agoBeing in the military, it is sometimes hard to help my parents around the house. One such project this last summer (2016) that I wanted to get done for my parents on my last visit was getting new carpet installed. I was on a time crunch because I only had 10 vacation days. My wife and I looked at several local flooring places, and also looked at Lowe's and Home Depot. No one was willing to come out to my parents house in Marsing to do a quote within 3 to 4 days, or to have itinstalled before I left to go back to my duty station. As my wife, parents and I walked into Nampa Floors & Interiors, we were approached by a woman. She introduced herself as Ginger, and talked with me and my wife and understood our predicament. Ginger worked hard with us to make sure we got the most bang for our buck and was able to schedule a quote for the next day. Needless to say, the quote was done and we were extremely happy with the price that was quoted. She scheduled the install within 3 business days. The installers were on time and did a remarkable job. My dad is a do-it-yourself type of guy, and they were patient enough to let him (and me) follow them and ask questions. They asked our opinions and what we wanted through the whole installation to ensure we got everything that we wanted. I totally recommend Ginger and Nampa Floors & Interiors!!

5.0

Trevor K.8 months agoThis customer did not leave a comment.

1.0

S. Z.9 months agoCheck out the other reviews! Notice the dates of the "reviews". Then think about it - It took them more than twenty of these "5 star reviews" to push those older and terrible reviews off the page. Please note ALL of these “reviews' are dated “a month ago”. What a coincidence. This is what a bad (but dumb) place of business will do in order to hide the truth about their truly awful service!

5.0

Craig H.11 months agoThis customer did not leave a comment.

5.0

Michael W.12 months agoMy wife and I purchased bedroom carpet for our house and I purchased Pecan hardwood for my business office floor through Nampa Floors. Both experiences were excellent. The particular carpet / color needed to be ordered in, but they arranged to have someone come measure the area so we knew how much to order and they also arranged installation of both the carpet and wood floor. Our experience with their sales people and installers was great and seamless, which is exactly what we wanted! Both the carpet and hardwood look perfect. We will definitely be visiting them again when we decide to remodel our master bathroom and kitchen based on our experience.

Leola P.12 months agoI LOVE my new hardwood floors. It is seamless where they blended the existing floor to the new. It is BEAUTIFUL!!!!!

Leola P.7 months agoShout out to Amie Openshaw, and Doug Holly. My memory is bad or I would name everyone.

Leola P.7 months agoHoping to re carpet soon, I will back to Nampa Floors for sure.

5.0

DreamCatcher2016last yearThe best service in trasure valley!"Our remodeling project was made easy and affordable thanks to the help of Amie Openshaw of Nampa Floors and Interiors. Amie was able to schedule all of the work and have it finished in just over a week. Great job Amie, we love it!!"

5.0

DreamCatcher2016last year5 Stars Plus all the wayWe are very happy with the service you provided. We were very pleased with the salesperson who assisted us in the renovation of our home.The workmen were professional and friendly. The company exceeded all of our expectations. We highly recommend Nampa Floors and Interiors. Thank You! PS. tried to upload photo but it wouldn't take it.

1.0

Taber T.last yearThis place is such a disaster to work with, their staff is so overwhelmed that the customer service just goes right out the door. We had a terrible time working with them and the worst part is that they have yet to really apologize. We used them for most everything in our house, but the staff was near impossible to get a hold of and they made multiple errors on the actual work done not to mention the fact that they didn't send us quotes until the day before installation was to begin. They did nothing to try and make it right and I feel my only course of action is to make sure that no one else spends their hard earned money at this terrible business.

1.0

Clean U.last yearAbsolutely horrible service, I was there to pick up a purchased order, there were at least 6 employees just sitting around some walking, we were there standing for over 20 min and absolutely no one came to see if we needed any help, after that long this lady came just to say wait a min please, she walked right through to help some other couple, she then finally came and asked if she could help, we said yes we are here to pick up an order that by the way it was a $5000+ order we purchased, she went away to look it up and left us there standing again till we got tired and just left, HORRIBLE CUSTOMER SERVICE.. Next time I will just go to LOWES OR HOME DEPOT believe it or not you will find better service there.. The Saucedo Family.

1.0

Taber T.last yearThis customer did not leave a comment.

2.0

Dave j.last yearSimilar to an earlier review by Jared Davis about lighting, but also involving granite, flooring and back splash. In the end, and after asking for our money back on an incomplete order, we had to physically go there to get the refund process started. Sadly we think they will continue to fail in honoring commitments. I really believe if it isn't a simple quick in and out purchase, they recklessly put folk's projects at risk because, beyond claims of excellence and long experience, they don't seem equipped for interior design nor give a flying fickle finger of fate for how a cavalier attitude (late to arrive and even missing appointments, incomplete orders) affects the customer. Our remodel was set back terribly because (their words) "we were easy to get along with and patient". Our elderly good manners were misread as being pushovers. And they pushed back, seeming to need a pound of flesh from us even while sort of apologizing. If one reads the owner's response to Jared Davis, you can see how it carefully and slickly patronizes. We do not wish to be reached out to. We are done here, wish no further contact at all. We will save all the emails.

5.0

Sherrie W.last yearI extremely happy about my new Karistan carpet. Amy was more than efficient and reassuring about my choices and saw to it that all of our needs were met. The installation crew was fast, precise and left my house in great shape. I could not be happier with the quality of the entire job. I will highly recommend there services and prices were very affordable. Thank you to Elaine Wilson, Amy and installation crew. Sherrie Ward

5.0

Monica S.last yearThis customer did not leave a comment.

5.0

bjsocal4last yearAfter researching and comparing prices on carpet we found that Nampa Floors was the best price and quality. Theresa helped us find exactly what we wanted for l...

5.0

Aaron H.last yearInstalled some beautiful laminate in my home. Top notch customer service and professionalism.

1.0

Vickie T.last yearI only wish there were an option that was less than one star!

5.0

Kash M.last yearBest experience ever. Heidi helped us through every step. Through every mind change and undecidedness. She was very knowledgeable about every producted we chose for our home. She even came out to the house several times and checked on progress. We bought carpet, manufactured wood, tile, vinyl tile, backsplashes, tile for showers, granite ,blinds lighting fixtures. A full experience.

1.0

Darla S.last yearThis customer did not leave a comment.

Darla S.last yearWelcome to the world of cell phones - there's simply no valid excuse to not let a customer know you're going to be *an additional two hours late*. Originally scheduled for 9 a.m. - installer called last night to reschedule for noon - then didn't finally show up until 2:15. Customers are profit - installers are overhead.

2.0

Jared D.last yearWas unimpressed. Mostly service issues. We ordered our lights for our new home and when it came time to install them there were multiple items that were not there. Here it is a week after we have moved in and our main entry piece (that we picked up) is in a box waiting for the electrician to hang, and my wife had to go pick up the last of the lights today to wait 20 minutes with 3 kids for them to pull an order that was supposed to be there and waiting for her already!

Retailerlast yearHi Jared, Thank you for your review. Nampa Floors & Interiors always strives to provide the best service to our customers. Our people have reached out to you and your family, and we hope you keep us in mind for your future flooring and interior design needs. We’re certainly not perfect, but we do care about your satisfaction.

5.0

Robert D.last yearThis customer did not leave a comment.

5.0

Scott W.last yearThis customer did not leave a comment.

5.0

Amanda P.2 years agoThis customer did not leave a comment.

5.0

MJ C.2 years agoSuch a wonderful company!!! I will not go anywhere else for my flooring, lighting, granite, countertop, and cabinetry needs!!!! Love this place!!!

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