Helped deliver into production projects leading a team of 8 QA in a fast paced and lean Agile/Scrum environment.

Served as test support resource to execute complex tests for other test team members.

Helped guide other QA team members on best practices, test approach and strategy.

Worked with product owners and internal business customers to understand complex requirements in user stories.

As part of every sprint I worked closely with developers on testing features, resolving issues and understanding the solution being implemented for every user story.

Confidential, Bee Caves TX

SQA Manager

Responsibilities:

Performed SQA Manager & Test Engineer responsibilities for the IT Organization

Tested several features as part of LAMS major releases, the Leasing and Administrative Management System a .NET C# Web Application, the company’s flagship software product that is used to manage their billion dollar leasing trust fund business.

Served as a test engineer on LAMS and several other web applications that had projects being delivered into production.

Utilized JIRA to manage releases and software requirements in the form of User Stories in an Agile/Scrum environment.

Served as a tester and SME for several software releases for several teams and projects.

Performed Stress tests using JMeter.

Used Quality Center, TFS and MTM to manage test suites, traceability and defects.

Led multiple test projects with 10+ test engineers in multiple time zones as part of the Glovia Application Test Team using QC & VS/MTM. All projects deployed successfully, on time and bug free.

Developed the CPDM system a 3 tiered web application to support internal test and business processes using VS 2010-2013, C#, ASP, .NET 4, IIS 7.5, Win Server 2012 and SQL Server 2008 for the Process and Communications team that saved approximately $100k+ per year.

Made updates to the Test Organization’s Test Harness using VS 2010-2013, C#, ASP, .NET 4, SQL Server 2008 and Oracle 10g-11g to support internal Glovia Test and Business teams’ complex data extractions that saved approximately $40k during critical releases.

Developed an Automation Selenium Framework using VS 2013 Ultimate, C# and .NET 4 to automate tests for the Data Management Team which in turn made the team more efficient and allowed focus on more critical areas.

Confidential, Austin TX

Business Systems Analyst

Responsibilities:

Hired in after contract work as a BSA to perform Problem Management process owner responsibilities.

Helped to launch the Problem Management process for the NOC at Cisco ROS using Remedy. As a result, established a sound ITSM process that the NOC could follow for creating, documenting and resolving Problems and the foundation for building knowledge bases.

Worked with Product Managers and IT to coordinate scheduling, manage requirements, guide development, and testing of the Remedy Portal Release resulting in successful production deployment.

Confidential, Austin TX

Lead Test Engineer

Responsibilities:

Performed Lead Test Engineer and Senior Test Engineer responsibilities for the Test Organization within Cisco ROS.

Managed the test effort for large scale Remedy 2.4 and 2.4.1 Releases as a Test Lead and successfully delivered into production a new ticketing system for Cisco ROS’s NOC.

I successfully led and energized teams of up to 7 testers to meet aggressive deadlines and deliverables as part of the same successful Remedy release.

Used QTP and LoadRunner to validate application functionality, stability within Remedy and corresponding integration layers.

Tested Remedy Version 7.x with ITIL processes and CROS business strategies by working with the business process team and development to review and test the various components of Remedy - IM, CM, PM, CMDB, Release Management and Service Level Management.

We conducted tests to verify the Incident Management Life Cycle, tests to verify RFCs and tests to verify creation of Problems from Incidents.

Provided project deliverables ahead of schedule for the Quality and Solutions Test team.

Worked closely with development to identify system issues, research issues and make recommendations for fixes.

Continually improved our SDLC and implementation processes by making suggestions for process improvement or identifying "lessons learned" throughout the project.

Implemented controls and metrics during project initiatives.

Confidential, Dallas TX

Senior Test Engineer

Responsibilities:

Hired in from contract work to continue to perform Senior Test Engineer responsibilities for ADS's teams. Ran tests for several client-server, web based applications that were complex, highly transactional, DB Intensive and built on C#, ASP, .NET platforms.

Performed System Integration Testing for ADS's Market Management Systems, EBT, Billing, CSA's, and Rates Test Teams as part of test phases and test cycles for clients.

Tested using files in various formats, XML and ABP flat file layouts. Tested customer enrollment process that feeds EDI into MMS and Peace. Monitor error logs for daily failures specific to systems or data through the use of UNIX.

Used SQL and Oracle skills to view tables, data or views for the purpose of verifying that systems are interacting with systems and DB’s correctly.

Performed impact analysis of code fixes, change requests, data migrations, architecture changes or other complex items being introduced into the test environment specific to MMS and Peace.

Assisted other test resources with the development of data and the execution of tests on MMS for end-to-end scenarios. Supported a team of 5-6 testers and served as the resident SME for MMS/MMA.

Created test cases, test plans, and other testing documentation based on Business Requirements, High Level Design Documents and Detail Design Documents. Utilize Test Director for the purpose of managing test scenarios, progress of testing and defect tracking.

Developed utilities using Perl to automate business functions, tedious data prep or other test related activities that resulted in more efficient testing practices.

Added value to every ADS project and internal client by being a seasoned technical tester and SME in the Texas IT Energy Trading Industry.

Confidential, Dallas TX

Senior Test Engineer

Responsibilities:

Perform System and Business Testing for Oncor Customer Systems Management and Market Services.

Created, managed and performed analysis on EDI files and test environments to meet complex criteria for tests. Insured that EDI data met a level of quality and compliance with Texas Set Standards V1.5, V1.6, 2.0 and 2.1.

I would process daily inbound/outbound EDI transactions through e*Gate and CICS. After EDI data is processed, verify transactions and service orders were created or expected results were achieved on CICS and e*Gate.

Helped lead e*Gate test system implementation and e*Gate test training for teammates.

Helped lead test efforts for projects internal to the test team or served as backup lead as needed.

Guided other team members in maintaining and developing knowledge of testing process, techniques and tools.

I served as Test Lead on Pilot Program Web Testing Project. Produce Test Plans for multiple testing requirements, in line with the Test Strategy. Develop Test Cases, Functional Tests, Regression Tests and Test Scripts, including expected results, for business requirements.

Served as a technical leader and test engineer utilizing my background in development and integration testing to support 60+ test consultants execute complex SIT tests elevating the test and business teams to a higher state of efficiency and competency.

Created and maintained innovative tools using Perl Scripts, WinRunner and LoadRunner that resulted in huge time savings and improved efficiency of critical testing with energy trading partners.

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