PayPal Returns Don't Include the Details

PayPal returns the lump sum and does not break down the "legs" of the transaction. We do have a workaround though that will represent your numbers correctly. In this example, three transactions will need to be entered in manually, however, you may need to enter in more transactions manually depending on how many "legs" your transaction has.

To do so, please follow these directions:

1) Navigate to your "Income" page. 2) Filter your results by the "Name." In this case, the name is "Kareem Abdul Jabbar." 3) Click "Filter." Now that you have filtered your results you will see the sales transactions (Sale, Shipping Income, Sales Tax Collected) and you will see the return transaction. Since PayPal makes the return in one lump sum, we will need to add some transactions to properly represent all of the "legs" of the transaction. 4) Click "+ Add Transaction." 5) A larger grey box will appear 6) Change the date to the date of the return. In this case the date of the return was "09/26/13." 7) Enter in the "Payee Name." In this case, the name is "Kareem Abdul Jabbar."8) Select the Category "Returns." 9) Enter in a the amount to represent the shipping income and sales tax. In this case, the amount to enter is "8.65," the sum of the original Sales Tax Collected and Shipping income amounts. 10) Click "Save"

For the second transaction, you can stay on your current page and follow these directions: 1) Click "+ Add Transaction." 2) A larger grey box will appear 3) Change the date to the date of the return. In this case the date of the return was "09/26/13." 4) Enter in the "Payee Name." In this case, the name is "Kareem Abdul Jabbar."5) Select the Category "Shipping Income." 6) Enter in a negative (-) amount to represent the shipping income that you returned. In this case, the amount to enter is "-2.70." 7) Click "Save"

For the Third transaction, you can stay on your current page and follow these directions: 1) Click "+ Add Transaction." 2) A larger grey box will appear 3) Change the date to the date of the return. In this case the date of the return was "09/26/13." 4) Enter in the "Payee Name." In this case, the name is "Kareem Abdul Jabbar."5) Select the Category "Sales Tax Collected." 6) Enter in a negative (-) amount to represent the sales tax that you returned. In this case, the amount to enter is "-5.95." 7) Click "Save"

After you have manually added these transactions, your filtered income page should look like this:

This will make sure that your "Sales tax collected" and "Shipping Income" categories are properly represented. NOTICE: The balance evens out!