Register Now

In order to be able to post messages on the Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:

Password

Please enter a password for your user account. Note that passwords are case-sensitive.

Password:

Confirm Password:

Email Address

Please enter a valid email address for yourself.

Email Address:

Log-in

User Name

Remember Me?

Password

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.

Additional Options

Miscellaneous Options

Automatically parse links in text

Automatically retrieve titles from external links

Topic Review (Newest First)

Today 12:00 PM

mr_cassandra

Quote:

Originally Posted by jsc1429

Has anyone had issues with their 2012 focus loosing acceleration? If so, what was done, if anything, to resolve this issue? I bought mine new in 2012 and have not had any issues with this until about a week ago, I took it into the dealership and all they did was the recall for the windshield wiper issue (which took 4 days and me paying for a rental car!) and sent me on my way, telling me to bring my car back in 5 days to replace the clutch! I brought the car in bc its a major safety issue and is unsafe to drive, not the stupid windshield wipers! .... I've been researching this online and there seems to be a lot of people with this issue and Im not feeling too good about the issue being resolved.

I had a 2012 SE with the DCT tranny and definitely had that issue, like other posters here mine would bog down when trying to pass at highway speeds and also on left hand turns.
This went away after a reflash.

Today 11:53 AM

FordService

Quote:

Originally Posted by Dumpbuster

I've spoken in the past to a very helpful lady at Ford, Rory [REDACTED], but her extension is now assigned to someone else who takes messages but doesn't return calls. Perhaps the name 'service' is a misnomer?
I bought my 2012 Focus SE hatchback with the 6-speed auto new (ordered with the sport pkg) and took delivery in June 2012. It's been in the dealer for 'fixes' for the transmission issue (jerking, missing, etc.) 4 times and 'updates/upgrades' have been performed only to have the problem reoccur.
I have 60K on the car and am a fanatic about service. 3K o/c's w/filter, 6K rotations, 10K air filters, etc., and I'm in my 60's so I'm not drag racing with it although I do like to tromp on it once it's in a higher gear getting on a highway.
I love this car except for the tranny issue and the absurdly complicated sound system for all but those who still have yet to go to a senior prom and have their acne clear up.
Anyone suggest a similar vehicle in terms of economy, fun to drive, great mpg, etc.? I have to get this fixed or get it gone and Ford won't admit to the fact that it doesn't have a fix. Please advise.
Thanks.

Hi Dumpbuster,

Has the repair been completed since this post, and have you been in touch with your new CSM? Please send me your VIN in a private message and I can check into your case. Also, please edit your post to remove her last name for privacy.

Quote:

Originally Posted by jsc1429

Has anyone had issues with their 2012 focus loosing acceleration? If so, what was done, if anything, to resolve this issue? I bought mine new in 2012 and have not had any issues with this until about a week ago, I took it into the dealership and all they did was the recall for the windshield wiper issue (which took 4 days and me paying for a rental car!) and sent me on my way, telling me to bring my car back in 5 days to replace the clutch! I brought the car in bc its a major safety issue and is unsafe to drive, not the stupid windshield wipers! .... I've been researching this online and there seems to be a lot of people with this issue and Im not feeling too good about the issue being resolved.

I want to look into this further, please send me a private message with your VIN, mileage, best daytime phone number, full name, and dealer name/location.

Quote:

Originally Posted by sailor

Meagan, the Ford rep who checks in here, may be able to help.

Maybe not much immediately, but getting in touch with Ford to have more looking at the problem & trying to help out can't hurt. Considering that you already have an appointment for more work, they probably can't speed that up any more since it's scheduled soon.

Members here can help out with information & guesses at your problem to help your understanding (and hence communication to the Dealer).

To do so effectively we'll need more information on the details of your problems and their exact symptoms. Between your two posts there is only one mention of a specific problem, and that's not detailed enough to guess at the possible cause & repair needed.

Hopefully the Dealer was able to do more diagnosis of your problem in the 4 days they had your car, including replicating the exact issue to help in that diagnosis. Considering they scheduled you back for a clutch pack replacement, they were at least able to test & prove that there was an issue which suggested that procedure as the best repair at this time. (I assume you gave them more details & know they had the opportunity for more checking from what you've mentioned)

Lots of info. avail. here, and other members who can help out & sympathize with your issues. Again, they need more from you to help discuss likely problems involved.

Thanks!!!

Meagan

03-29-2015 10:12 AM

wavsine

Quote:

Originally Posted by Dumpbuster

Anyone suggest a similar vehicle in terms of economy, fun to drive, great mpg, etc.?
Thanks.

If you take the DCT out of the equation and you know how to drive stick, no other car in this price range even comes close.

Anecdotally, there seems to be less problems with the newer DCT equipped Foci but I would still be reluctant to buy one. The manual transmission completely changes the character of the car and puts you in complete control. The MTX-75 manual transmission, while dated, has a solid reliability record.

03-28-2015 07:52 AM

sailor

Meagan, the Ford rep who checks in here, may be able to help.

Maybe not much immediately, but getting in touch with Ford to have more looking at the problem & trying to help out can't hurt. Considering that you already have an appointment for more work, they probably can't speed that up any more since it's scheduled soon.

Members here can help out with information & guesses at your problem to help your understanding (and hence communication to the Dealer).

To do so effectively we'll need more information on the details of your problems and their exact symptoms. Between your two posts there is only one mention of a specific problem, and that's not detailed enough to guess at the possible cause & repair needed.

Hopefully the Dealer was able to do more diagnosis of your problem in the 4 days they had your car, including replicating the exact issue to help in that diagnosis. Considering they scheduled you back for a clutch pack replacement, they were at least able to test & prove that there was an issue which suggested that procedure as the best repair at this time. (I assume you gave them more details & know they had the opportunity for more checking from what you've mentioned)

Lots of info. avail. here, and other members who can help out & sympathize with your issues. Again, they need more from you to help discuss likely problems involved.

03-28-2015 12:38 AM

jsc1429

Has anyone had issues with their 2012 focus loosing acceleration? If so, what was done, if anything, to resolve this issue? I bought mine new in 2012 and have not had any issues with this until about a week ago, I took it into the dealership and all they did was the recall for the windshield wiper issue (which took 4 days and me paying for a rental car!) and sent me on my way, telling me to bring my car back in 5 days to replace the clutch! I brought the car in bc its a major safety issue and is unsafe to drive, not the stupid windshield wipers! .... I've been researching this online and there seems to be a lot of people with this issue and Im not feeling too good about the issue being resolved.

03-18-2015 05:20 PM

Dumpbuster

Can't get a call back from Ford's Tech Team

I've spoken in the past to a very helpful lady at Ford, Rory Sullivan, but her extension is now assigned to someone else who takes messages but doesn't return calls. Perhaps the name 'service' is a misnomer?
I bought my 2012 Focus SE hatchback with the 6-speed auto new (ordered with the sport pkg) and took delivery in June 2012. It's been in the dealer for 'fixes' for the transmission issue (jerking, missing, etc.) 4 times and 'updates/upgrades' have been performed only to have the problem reoccur.
I have 60K on the car and am a fanatic about service. 3K o/c's w/filter, 6K rotations, 10K air filters, etc., and I'm in my 60's so I'm not drag racing with it although I do like to tromp on it once it's in a higher gear getting on a highway.
I love this car except for the tranny issue and the absurdly complicated sound system for all but those who still have yet to go to a senior prom and have their acne clear up.
Anyone suggest a similar vehicle in terms of economy, fun to drive, great mpg, etc.? I have to get this fixed or get it gone and Ford won't admit to the fact that it doesn't have a fix. Please advise.
Thanks.

03-04-2015 10:59 AM

FordService

Quote:

Originally Posted by scottchich

I got my focus in Sept 2012 along with six others for our company. Every single one of the cars react very badly at low speeds such as in stop/start traffic and up driveways and small hills etc. The cars shudder constantly and feel like they are going to conk out which doesn't exactly instill confidence in any of us. My car has also had several occasions where the engine had malfunctioned and the car has needed to be towed to the closest Ford dealer for repairs. These have been competed quickly in the dealers defense but there has never really been a discussion to the causes after or a chat about the jittery transmission. luckily this has all been paid for by my company as I can honestly say that had this been my own car purchased by myself I would have long since thrown the keys back at the dealer and asked for my money back.

One way I have found of avoiding the jumpy nature of the car in low gear is to drive the car in tiptronic. It runs a lot another but obviously defeats the purpose of having an automatic vehicle.

Is there any way I can get this issue fixed? I recently had the transmission replaced due to it malfunctioning and shitting down the entire engine in the middle of auckland city at peak traffic but the issue still remains. Any advice would be really appreciated.

Have you reached out to Ford New Zealand? You can contact them by phone here: +64 (0) 9 277 8400. They'll be able to point you in the right direction.

Meagan

03-03-2015 06:36 PM

scottchich

*smoother and *shutting! Old auto correct got the better of me above^

03-03-2015 06:32 PM

scottchich

I got my focus in Sept 2012 along with six others for our company. Every single one of the cars react very badly at low speeds such as in stop/start traffic and up driveways and small hills etc. The cars shudder constantly and feel like they are going to conk out which doesn't exactly instill confidence in any of us. My car has also had several occasions where the engine had malfunctioned and the car has needed to be towed to the closest Ford dealer for repairs. These have been competed quickly in the dealers defense but there has never really been a discussion to the causes after or a chat about the jittery transmission. luckily this has all been paid for by my company as I can honestly say that had this been my own car purchased by myself I would have long since thrown the keys back at the dealer and asked for my money back.

One way I have found of avoiding the jumpy nature of the car in low gear is to drive the car in tiptronic. It runs a lot another but obviously defeats the purpose of having an automatic vehicle.

Is there any way I can get this issue fixed? I recently had the transmission replaced due to it malfunctioning and shitting down the entire engine in the middle of auckland city at peak traffic but the issue still remains. Any advice would be really appreciated.

03-02-2015 12:21 PM

FordServiceCA

Quote:

Originally Posted by FFhb13

I just bought a 2013 focus hb, titanium.... I did read about the transmission problems..I didn't notice it in any of the 2013 or 2014 foci I test drove....the one I bought had 30,000km, it's a little bit jerky with some vibes when you first take off, then it seems fine...I bought an extra 6 years/160,000km warranty that is almost bumper to bumper with some minor exceptions just in case.

Hey there, FFhb13.

Just read that your transmission is a bit jerky. Has your dealer provided a diagnosis? Send over the current odometer reading, your preferred dealer, and any additional symptoms; I'll look into this.

Nikki
Ford Service CA

This thread has more than 10 replies.
Click here to review the whole thread.