Genius Customer Growth

Use Machine Learning as a Service (MLaaS) to identify and target the right customers and to determine the best product recommendations for upsell and cross-sell based on affordability, profitability and probability of take-up.

Use Machine Learning as a Service (MLaaS) to generate a list of customers most likely to leave your business based on behaviour and to develop the right offer to keep or re-activate them.

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Customer Analytics Consulting

Let us help you develop and manage a solid data-driven Customer Engagement strategy through our range of consulting services. All designed to help you better understand, anticipate and positively influence customer behaviour.

Tap into 20 years of credit risk knowledge and experience gained across Africa, the Middle East and Europe.

Our credit risk specialists have worked with blue chip companies in 40 countries developing or reviewing and optmising credit strategies.

Credit Risk Analytics

Use data-driven insights to minimise risk and maximise profitability across the credit lifecycle.

We've spent more than 20 years helping blue chip companies in Africa, Europe and the Middle East leverage the power of data analytics to optimise their credit risk decisions across the credit lifecycle.

Principa’s Collections & Recoveries specialists can work with you to develop or optimise your Collections operation.

Let's take your Collections operation to the next level.

Businesses often get trapped in their operational world. And whether you are implementing a new strategy or needing to streamline an existing one, having Collections & Recoveries specialists around is essential in ensuring that you get the best out of the strategy.

With Principa, you tap into the knowledge and experience of collections specialists who have honed their skills working with dozens of blue chip companies in Africa, the Middle East and Europe.

We’ll bring our outside knowledge and experience into your strategy development process to highlight new opportunities or unseen risks.

With over 15 years of experience serving credit based businesses in Africa, the Middle East and Europe, our collections specialists can identify short-comings and introduce best practices and remediation recommendations to your Collections environment to help you boost collection yields cost-effectively while minimising risk.

Collections Assessment Services

We provide consulting into the following areas of your Collections environment: Strategy, People, Process and Technology. We offer the following two levels of service to meet varying needs:

High-level Collections Assessment

A high-level analysis of your Collections environment over three days covering Strategy, Structure, People and Processes, Technology and Benchmarking.

Click on "learn more" for an overview of the service and deliverables.

Testimonial

“FNB requested Principa to assist with an assignment to review general collection strategies and processes for one of our International subsidiaries.

Principa demonstrated a very good understanding of the issues that needed to be addressed and the recommendations were welcomed by all parties involved and a further engagement with Principa has followed.”