mubeauty values you and your privacy. As you use our website, we will collect information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. We recognize that we must maintain and use your information responsibly. We will not sell the information you provide to us to third parties.

Read on to understand the information we collect about you — why we collect it, and how we use it. And learn about the choices you can make about how we collect and use your information.

Our Privacy Policy Updated: November 2012

Does mubeauty share my information with third parties?
No. mubeauty does not share any of your personal information with any third parties.

What kind of information does mubeauty collect?
When you place an order with mubeauty, you will be asked to provide your name, email and postal addresses, phone and credit card numbers.

How does mubeauty use my information?
When you make a purchase from mubeauty, we use your information to process your order. We will also send you emails to confirm your order and may need to contact you via phone, postal mail or email if we have other questions regarding your order.

How do I remove my information from your e-mail and postal list?
If you would like to be removed from our email list, simply click on the “Unsubscribe” link in the email you receive and follow the instructions to remove your name. You may also email us directly at customerservice@mubeauty.com. Please be sure to type “UNSUBSCRIBE” in the subject line. Please note that it may take up to 6-8 weeks to remove your address from our list.

What are cookies? How does mubeauty use cookies on its site?
A cookie is a small data file that websites often store on your computer’s hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you’ve visited. We use cookies but do not store personally identifiable information in your cookie.

We use cookies in order to improve your shopping experience. Cookies enable us to keep track of your order as you shop on our site.

Through our use of cookies, we also track and maintain the identity of the web site you visited immediately prior to visiting our website. We do not otherwise track any information about your use of other websites.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognize you as a registered user, which allows you to access your account information.

How do I know my order information is secure?
We process payments through PayPal who uses Verisign’s industry standard Secure Sockets Layer (SSL) technology to protect the security of your online order information. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https.”

Some versions of browsers and some firewalls don’t permit communication through secure servers like the ones we use to process orders at mubeauty. In that case, you’ll be unable to connect to the server, which means you won’t be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, place your order by phone at 1.415.963.9855 ext 1, for Customer Service, Monday through Friday, between the hours of 9:00 am and 5:00 pm PST.

Have questions or comments?
Email us at customerservice@mubeauty.com or call us at 1.415.963.9855 ext 1, for Customer Service Monday through Friday, between the hours of 9:00 am and 5:00 pm PST.