The expert staff at eMedals are happy to offer free online valuation services using a selection of convenient methods.

Online Submission Form

A quick and simple method; upload multiple images of your item(s) using our online submission form with any relevant comments. This information will be directed to one of our experts for evaluation who will contact you shortly with their assessment.

By Email

Our general inbox at info@emedals.com is available for any and all appraisal submissions. Please include clear images as well as a description and we will forward this to the relevant expert for an evaluation.

By Post

Send a photograph and a written description of your item to our Burlington, Ontario office. We will then contact you to give our valuation and to discuss the possibility of sale.

In Office

Seeing your object(s) first-hand allows our specialists the best possible opportunity to examine it in detail. Use the Locations page on this site for details on the eMedals office and the hours of operation. You can then telephone or email to make an appointment. Alternatively, you can take the object you would like valued into any of our sale rooms and, if a specialist is available, you will be provided a valuation within minutes

House Visits

If you are not able to visit the eMedals office we are happy to come to you instead. You can telephone or email our office to discuss and to schedule an appointment.

eMedals purchases medals and militaria continuously from all countries. Each day we receive multiple parcels at our Burlington, Ontario office from around the world. We are happy to consider any and all items that relate to military history or have relevant historical significance. Whether it be individual items, large collections, or estates, all pieces are considered.

Starting the Selling Process

To begin the sale of your item(s), in house experts will need to carry out an initial evaluation to judge how to proceed in the sale. Here, we will determine the authenticity as well as the approximate value of the item(s) using images and descriptions.

Initial Evaluation

In order to better assess how to proceed with your sale, an initial evaluation must be completed of your items. A quick and simple method, upload multiple images of your item(s) using our online submission form with any relevant comments. This form can be found below. Otherwise, we are happy to assess your item(s) by email, phone, or in office.

In House Assessment

Once we have completed an initial evaluation, you will be contacted by an eMedals representative, either by email or phone, to discuss shipment. All items offered on eMedals.com are subject to in house inspection and evaluation prior to listing. This process is to ensure all items offered are authentic, described correctly, properly researched, and listed using professionally photography.

eMedals is happy to directly purchase medals and militaria from both the public and collectors alike. Here, once an item(s) has been assessed using images, delivered to our office and inspected, a purchase offer is then made. If accepted, payment is made in a timely fashion making an eMedals purchase a prompt transaction.

eMedals is pleased to offer international consignment services. Consignment is the process in which eMedals' offers your item(s) for sale to a world market on your behalf. With an extensive global online audience, items listed for auction or direct sale on eMedals.com benefit from large international exposure. Our experienced consignment consult Samantha can be contacted directly at samantha@emedals.com

Starting the Consignment Process

To begin the consignment of your item(s), in house experts will need to carry out an initial evaluation. Here, we will determine the authenticity as well as the approximate value of the item(s) using images and descriptions.

Initial Evaluation

In order to better assess how to proceed with your sale, an initial evaluation must be completed of your items. A quick and simple method, upload multiple images of your item(s) using our online submission form with any relevant comments. This form can be found below. Otherwise, we are happy to assess your item(s) by email, phone, or in office.

In House Assessment

Once we have completed an initial evaluation, you will be contacted by an eMedals representative, either by email or phone, to discuss shipment. All items offered on eMedals.com are subject to in house inspection and evaluation prior to listing. This process is to ensure all items offered are authentic, described correctly, properly researched, and listed using professionally photography.

Shipment of Your Item(s)

To ship your item(s), please ensure that each item is packed carefully and securely. If you have any questions or concerns regarding the shipment process, including those about methods, customs, insurance, please contact our general inbox info@emedals.com for immediate assistance. Shipping Address: 3245 Harvester Road Unit 15 Burlington, Ontario L7R 4B7 Canada

Sale of Items

eMedals is pleased to offer two methods of sale; Direct Online Sale and Auction Direct Online Sale is the process whereby an item is listed for sale online for immediate purchase at a fixed price. eMedals' advanced auction platform operates daily live auctions rather than a single, more traditional brief event. Each item is listed at an agreed upon starting price and it offered for bidding for a duration of 10 -15 days. With an agreed upon commission rate, the auction process continually achieves industry high results by attracting a global audience.

Ownership of Items

Throughout the consignment sale process, please note that eMedals does not any time obtain ownership of your items. Ownership remains with the consignee until the item is sold at auction or by direct sale. Payment Payment can be issue by Cheque, Paypal, or Wire Transfer. This process is initiated within 30 days after the sale. An invoice can be delivered for each item sold if instructed by the consignee.

Consignment Fees:

All items or lots sold through by consignment are subject to a 20% commission rate. A minimum individual lot value of 180.00 USD is required for all consignment listings. Consignment listings that are not sold are subject to a $35.00 USD withdrawal fee.

eMedals is pleased to offer flexible layaway services to all clients. Our layaway program offers the opportunity for clients to make payments on eligible items over period of time.

Minimum deposit of 30%, of the total price of your order including all applicable taxes and shipping charges, is due when the merchandise is put on layaway. The total price of your order must be paid within 3 months from the date of original purchase.

You may make additional payments at any time by accessing the Layaway section in your account.

Your contract will be automatically cancelled and ordered merchandise will be returned to stock if you have not completed payments in full by the 3 month deadline.

You may pay by cash, check, wire transfer, Paypal, or credit card.

If you no longer desire the specified product, you may cancel your order at anytime by contacting customer service representatives. A refund will be issued of all submitted payments within a 30 day period. There is no cancellation fee.

eMedals is pleased to offer daily auctions that have a duration between 7-14 days. New auctions begin each weekday and each auction lot is available for viewing throughout the course of its given auction period. During this time, a potential bidder is free to ask questions, request additional photographs, and/or forward any inquiries to eMedals staff using the question submission form on the auction page, live chat or emailing our general inbox;info@emedals.com

Bidding Process:

Once registered with an account on eMedals.com, an individual may place a bid on any given auction item(s). We suggest that you bid the maximum amount that you're willing to pay for an item. Our system will place the lowest bid necessary to establish your position as highest bidder. Your maximum bid reflects the amount you're willing to pay for an item, but you could end up paying less. The eMedals auction is designed to replicate the live auction experience as best as can be given its online nature. As such, and as in a live auction setting, when a bid is placed by an individual within the last minute of an auction period, additional time is subsequently granted to allow other bidders to consider their potential bids. In the case of eMedals, if a bid is placed by any auction participant within the last minute of the auction, the auction time is extended by an additional minute. Please note that all auction lots are subject to an 20% buyers premium added to the final hammer price.

After the Hammer:

Once an auction ends, you will receive an email stating either you have won the item or you were an unsuccessful bidder. If you were indeed the highest bidder, this email will contain a link leading you to our eMedals checkout system. Here, several shipping and payment options are available. .

Option 3: Other Payment Options:

You can do Interac Email Transfer, payable directly from your Canadian online banking account. Instant, safe and secure payment method. No need to write and mail cheques and no postage needed. Please call your bank for more details or click here to visit Interac website.

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