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Room wasn't ready at check in and when questioned as why told there are only four of that room type. Told to take a seat and get some coffee. Micro fridge and coffee maker didn't work inthe room. Again, no assistance to keep our food cold. Better options available on the area, won't waste time with this place again.

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Thank Beer10783

lee w, General Manager at Hampton Inn Lancaster, responded to this review

Dear Beer10783,
We are very sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. I will address the issues in your room with our team to rectify the problems. We try hard...

We stayed there last week for a local wedding. The place was spotless and staff were delightful. we enjoyed the free breakfast. wished the suite was bigger with a door between the beds and living room. Beds could have been a little mor comfortable but otherwise it was great

We gathered for a college graduation of a family member and this property is definitely a good fit for leisure travelers and families. The hotel was easy to find and the staff was friendly. The lobby is well laid-out for group gatherings - our family gathered downstairs at the tables and chairs and enjoyed our own wine and snacks. If...

Was a nice and clean hotel, the people at the front desk were very helpful and friendly, they got things done and tried to do everything to make the guest happy.
Smelled good, especially the complimentary food...

Very clean and nice. The breakfast was very good and a wide selection. I enjoyed the omelette and the make your own waffle.
The room was clean and nice and the pull-out couch was comfortable. It could have been more spacious.

Located near the theater as well as outlets. Close to Lancaster City. Clean room and comfy beds. Staff friendly and helpful. Restaurants nearby. First time at this location and will definitely stay next time in Lancaster.

The staff was very nice and the hotel very clean. We would highly recommend staying there. The dining area was very spacious and parking was easy. The middle of the week cost for the hotel was slightly higher versus most the other Hampton's we stayed at over the past two weeks.

Clean room, with friendly staff. Located just off US 30 on the east side of town. Plenty of parking in a rural setting. Need to time your breakfast.........lots of folks from a bus tour making seating a challenge. Always check with the front desk the evening before to understand how full the hotel is and is there any large parties...

The room was clean and welcoming. We were very comfortable. It's nice to have a couch and chair to relax in for reading or watching TV without having to recline on the bed. Hotel was full but not noisy at all, no slamming doors. The bed was very comfortable.

We have found the quality of Hampton Inn's, including this one to be very good. The room was clean, staff was friendly and interested in our comfort. The bed was comfortable. The complimentary breakfast was only fair. Most of the hot food was cold, but all bakery items were fresh and tasty.

Discover Amish Country and much more from the Hampton Inn Lancaster. Our hotel is located close to major attractions in Lancaster, PA and surrounded by shops and restaurants within walking distance. We're just minutes from Downtown Lancaster, famous for First Friday, the East Coast's oldest existing indoor farmers' market, historic Fulton Theatre, boutique shops, fine dining and nightlife. Enjoy a unique theatre experience at Sight and Sound Millennium Theatre or the American Music Theatre and shop more than 500 outlet stores at the nearby Rockvale and Tanger Outlets. Our friendly staff can direct you to the most popular Amish attractions, Lititz, PA, Strasburg Railroad or the PA Renaissance Faire. Families will love the excitement of Dutch Wonderland Family Amusement Park, Landis Valley Museum, Hands-on-House, and the North Museum. If you're here on business, Hampton Inn Lancaster is conveniently located near the entrance to the Greenfield Corporate Center adjacent to the Lancaster County Visitors' Center. Johnson & Johnson, Dart Container, and Tyson Foods are just a few of the companies you'll find nearby. Enjoy our contemporary lobby and guestrooms, complimentary daily breakfast buffet and waffle bar, and wake up rejuvenated from a great night's sleep in the Hampton Bed(R). Work out in our state of the art fitness center or walk the scenic trails near the hotel or relax in the seasonal outdoor heated pool and sun patio. Catch up on work in our 24 hour business center or from the comfort of your room with free high-speed WiFi, while enjoying a cup of coffee from our 24-hour coffee and tea bar. Getting hungry? The Olde Greenfield Inn and Ginza Sushi both offer our guests great discounts for dining with them and they are only a few steps from the hotel lobby....more less

Additional Information about Hampton Inn Lancaster

Address: 545 Greenfield Rd, Lancaster, PA 17601-5833

Region:United States > Pennsylvania > Lancaster County > Lancaster

Price Range:
RM408 - RM878 (Based on Average Rates for a Standard Room)

Hotel Class:2.5 star — Hampton Inn Lancaster 2.5*

Number of rooms: 129

Reservation Options:

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Also Known As:

Hampton Inn Lancaster Hotel Lancaster

Lancaster Hampton Inn

Hotel Style:

#3 Business Hotel in Lancaster

#3 Family Hotel in Lancaster

#5 Romantic Hotel in Lancaster

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