Privacy policy

2. All data collected from you (for example, information provided by you by filling in forms, surveys, competitions, transaction details, fulfilment of orders, details of visits to our websites etc.) will be transmitted to servers where it will be processed. This may be outside the European Economic Area. By submitting your personal data you agree to this transfer, storage or processing.

3. We confirm that any personal details, which you provide to us (or which are available on public registers) from which we can identify you, are held in accordance with our Data Protection Registration Notification. When you register your details with us, we consider the information you input as private.

4. Collecting information provides specific benefits to our website visitors. Collecting your information will allow us to process your order and to better advise you of goods and services that may be of interest to you.

5. We use the information for the following purposes:

a) processing any order or enquiry from you

b) processing your interest in us, whether as a potential employee or customer or supplier

c) for statistical purposes to improve the services we provide

d) to administer our business

e) to notify you of topics that may be of interest to you

f) completing or supporting any transaction or activity you have with us

g) research and development

h) tailoring the website for its visitors

i) analysis and reporting

j) to build records of individual visitors

k) contacting our visitors for promotion of the site or products

l) to help us prevent fraudulent transactions

6. In the event that your personal information is no longer used by us for the purposes outlined in these policies, we will delete it except insofar as it is necessary to retain such information to comply with other relevant or applicable law.

7. In the event that you’re personal data becomes untrue, inaccurate, or incomplete, or in any event, you have the right to gain access to your personal data and may rectify the same.

8. In the event that you do not wish to receive promotional e-mails from us, please write to us c/o The Data Protection Controller, Tec-stop Diagnostics, Unit 87a Blackpole West Ind Est, Worcester WR3 8TJ, stating your full name, address, your e-mail address and your day time contact phone number and notify us that you no longer wish to receive promotional material from us.

9. The information we collect may be accessed by our suppliers and ourselves. Information is only shared with our partners who abide by our privacy policy.

10. We allow our visitors to access their own information where this relates to account and order processing information. (For example, users can access things such as their online account details).

11. We sometimes use third party companies to help us provide our products and services to you and to help us prevent fraudulent transactions. Some of these companies are given access to some, or all, of the information you provide to us an may use cookies on our behalf. These companies are contractually restricted from using your information in any manner, other than in helping us to provide you with the products and services available on our site or to help us prevent fraudulent transactions and activity

12. You agree that you do not object to us, or such third parties contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999 or the equivalent under local applicable law.

13. You should be aware that if we are requested by the police or any regulatory or government authority investigating suspected illegal activities, to provide your user information and/or information concerning your activities whilst using this web site we shall do so. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of this web site, and that use is deemed by us inconsistent with these terms.

14. We may use “cookies” and other software so as to be able to build up a profile of your interests and preferences and this may be used by us to develop and operate our business. Please read our cookie policy.

15. We may disclose to third parties aggregated data on the use of this web site or our services, provided that a single individual is not identifiable in such data.

16. You may refuse to accept cookies by activating the settings on your browser. However, if you select this setting you may be unable to access certain parts of our site.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to The Data Protection Manager when you contact us. Contact us via telephone on 01527 68279 or email at daniel@truckstopgroup.co.uk.