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Mario's Review

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Mario D.

Sacramento, CA

07/27/2010

Bonney Plumbing, Heating, Air & Rooter Service

They were able to come out that day and take care of the problem.

After returning from a week of camping the utility sink to the laundry decided "no more!" and totally stopped draining when it was time to do laundry. The kitchen drain is its evil twin and the two alternate in slow draining mischief. It was the 4th of july weekend so I decided to wait until Monday to call Bonney per my bro's recommendation. It wasn't that big of an emergency though the laundromat was an experience... The guy who answered the phone Monday afternoon offered to be at the house immediately, the problem was I wasn't home so I scheduled for Tuesday. Lance showed up within the 3 hour window and after snaking the drain and the clean out successfully busted what was a very stubborn clog. As he worked we asked about the worst case scenarios if the clog wouldn't break up but Lance said not to be too alarmed yet, he didn't want us to worry. I think it took a better than an hour for the very reasonable price of $135.00 to exorcise the evil clog. He recommended having the main trap cleaned out periodically, 6-12 mo which we will do. The house is 27 years old, old iron pipes, we've been lucky up to this point that we haven't needed to call a plumber. I also had him look at the hot water heater as it is up in years but he said the old ones have greater longevity than the newer ones and as long as it was still kicking out hot water to let it be. He gave a quote for replacement of the water heater along with bringing the fixtures up to code and haul away of the old one and guarantee it for 6 years + a manufacturers warranty of 10 years. You can be sure that we'll be calling Bonney back for this and other plumbing services. Lance's professonalism and honesty is a credit to the company and to all tradespeople earning an honest living. Home repairs with contractors can be so traumatizing but this was a most pleasant experience. Thanks Bonney Plumbing & thanks to my bro for the referral!