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AvidXchange

http://www.avidxchange.com

Gegründet 2000

Über AvidXchange

AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processed 9.5 million payments last year across its network of more than 500,000 suppliers, transforming the way 5,500 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,300 employees in seven office locations.

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Die hilfreichsten Reviews für AvidXchange

I have been using Avid for about 4 years to review and approve various departmental invoices.

Bewertet am 26.7.2018

Verifizierter Rezensent

Admin Asst to CEO, CFO & General Counsel

Immobilien, 51-200 Mitarbeiter

Verwendete die Software für:
Mehr als 2 Jahre

Quelle des Nutzers

5/5

Gesamt

5 / 5

Benutzerfreundlichkeit

5 / 5

Eigenschaften & Funktionalitäten

5 / 5

Kundenbetreuung

5 / 5

Preis-Leistungs-Verhältnis

Vorteile: I like that it is easy to find invoices already in the system. I can search by vendor name or invoice number and the invoice and it's history will be retrieved right away.

Nachteile: What I like least about this software is that once the invoice has been approved and batched to be paid on a certain date, there really is no way for you to know if the check has been cut or sent until the accounts payable department manually updates each invoice with it's check image and number. Wish there was a way for it to be automatically added to Avid and where you can check on the status right away.

Antwort des Softwareanbieters

von AvidXchange an 29.7.2018

Thank you for the review! Great to see that we're helping your AP process be more efficient.

I would love to learn more about the challenges you're having with check payments so we can make sure our product team is aware. Please feel free to reach out. Thank you!

Invoices and payments made easy!

Bewertet am 25.7.2019

Kylee L.

Marketing Account Executive

Marketing & Werbung, 5.001-10.000 Mitarbeiter

Verwendete die Software für:
Mehr als 2 Jahre

Quelle des Nutzers

5/5

Gesamt

5 / 5

Benutzerfreundlichkeit

5 / 5

Eigenschaften & Funktionalitäten

Kundenbetreuung

5 / 5

Preis-Leistungs-Verhältnis

Wahrscheinlichkeit der Weiterempfehlung:

UnwahrscheinlichÄußerst wahrscheinlich

Kommentare: Getting check requests processed has never been easier! AvidXchange has made invoice approval processes and workflows so much more efficient and environmentally friendly. Because everything is automated through the software, we have been able to better track and approve our invoices. We would sometimes have invoices lost in the processing phases when we did everything through fax and on paper. Now, because our workflows are streamlined within the software, we have all of that invoice data at our fingertips.

Vorteile: AvidXchange is one of the easiest software platforms I have ever had to learn when it comes to invoicing and payments. Though I am just a user and not an administrator, I do have to send in a lot of check requests and payment requests for our customers and the charities we support. AvidXchange has streamlined this process and eliminated a lot of faxing and paper waste that we once had with our company.

Nachteile: As a user, I do not have a single complaint with this software. Its incredible functionality makes it great for even the most inexperienced of users. Our entire Marketing team has raved about how easy it is to send invoices and have them processed for review.

Avoid at All Costs

Bewertet am 13.6.2019

Grace L.

CEO

Immobilien, 13-50 Mitarbeiter

Verwendete die Software für:
Mehr als 2 Jahre

Quelle des Nutzers

1/5

Gesamt

1 / 5

Benutzerfreundlichkeit

1 / 5

Eigenschaften & Funktionalitäten

1 / 5

Kundenbetreuung

1 / 5

Preis-Leistungs-Verhältnis

Wahrscheinlichkeit der Weiterempfehlung:

UnwahrscheinlichÄußerst wahrscheinlich

Vorteile: There is not much we liked about using this software. The pricing is incredibly high when used with multiple bank accounts. We used the software to manage invoices for condo associations and if you are a property manager, we would highly recommend using Appfolio instead. The user interface is better and there is no charge for bank accounts or for invoice uploads. Plus the cost per invoice is much better in Appfolio.

Nachteile: The customer support is fairly slow and makes it really hard to solve issues that come up. It's not uncommon for a customer support ticket to remain open for weeks and to need to follow up multiple times. The straw that broke the camels back for us was when we transitioned out, we staying the software for a few days of the next month. The company would not prorate our bill even though we did not use the system in the final month. Bad customer service until the very end.

An Efficient Invoicing Tool

Bewertet am 17.5.2019

Verifizierter Rezensent

Real Estate Services Administrator

Gewerbeimmobilien, 10.001+ Mitarbeiter

Verwendete die Software für:
Mehr als 1 Jahr

Quelle des Nutzers

4/5

Gesamt

3 / 5

Benutzerfreundlichkeit

4 / 5

Eigenschaften & Funktionalitäten

Kundenbetreuung

Preis-Leistungs-Verhältnis

Wahrscheinlichkeit der Weiterempfehlung:

UnwahrscheinlichÄußerst wahrscheinlich

Kommentare: Avid has been a solid tool for my company to make purchase orders and pay invoices.

Vorteile: It's relatively easy to use and I really like the comment feature that allows you to easily communicate with the next approvers in the workflow. This communication feature is especially helpful when you are working with people in other offices. The Avid processors are efficient at extracting data from invoices when they are sent in which saves data entry time.

Nachteile: Setup and implementation took longer than we would have liked and I personally don't like the interface that much. In addition I've experienced many times when the file was too large (above 5 MB?) for Avid to upload which was frustrating because expense reports often are large files.

Very helpful and seemed like the most efficient and provided the most ways to obtain info.