Success Stories

“We purchased a small furniture retailer a few years ago and upon digging into the company found that the business was much more complicated than we first thought. Competition was fierce and selling the product was just the first step in a multi-step process to book revenue. We decided right away that we needed to put the pre-acquisition growth plans on hold and learn all we could about the industry and what it would take to succeed. We decided not to make any waives in the industry and “Stay Under the Radar” (chapter 17) as long as we could during the process. read
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Paul
Ridgeway
President, Ridgeway International, Inc.

“I’m a big believer in the Bullet Points concept of Recognition of Uncommon Acts (chapter 6) that
when you recognize your staff with awards, with a simple thank you - when you let them know that what
they are doing counts – you can motivate them to do great things. read
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“Command. Control. Communication (chapter 1) – I can’t tell you how many times I heard those words
in the Air Force. One of the first lessons I learned as a student pilot at the U.S. Air Force Academy
was how to properly transfer control of the aircraft from one pilot to another.
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Kevyn DeMartino
Managing Director
Transition Capital Partners

“The ultimate catalyst for writing Bullet Points came out of an incident with my dentist brother –
a low-end, high-volume clinic had unexpectedly opened up across the street from his office and he was
in a full blown panic. In an effort to calm him down and help deal with the situation, knowing that
he had an in depth knowledge of military tactics, I sketched out a plan using the familiar military
framework, a shared interest we had both had growing up. read more