RETURNS

If you are unhappy with your item when it arrives, the item can be returned within 30 days of purchase. You can exchange the item for a different size/colour or get a full refund if you’d rather, as long as the item is in the same brand new condition you received it in. Just get in touch with us at contact@uger.co and we will talk you through returning the item.

Please note, unfortunately we are unable to refund any postage costs (as we cannot get these back either) but we are happy to cover the additional postage on our end if you choose to exchange the item!

If you have changed your mind about an order but it has already been sent out, then please follow the above instructions to return the item for a refund or exchange.