after some years of use, my watch gets its first hardware issues: After finishing my todays running lap, i was not able to save the route because the esc button did not work.

Guarantee is already gone, so i disassembled the watch. The problem is the microswitch, its not working.

My Dealer does not repair Globalsat watches.

My questions: Where can i get these switches? Do you sell them? Or do you sell the "mainboard"? Or where else can i get spare parts? Can you provide the manufacturers' spare part numbers? I could also use a new seal because i slightly damaged it when disassembling - Do you sell them also?

after some years of use, my watch gets its first hardware issues: After finishing my todays running lap, i was not able to save the route because the esc button did not work.

Guarantee is already gone, so i disassembled the watch. The problem is the microswitch, its not working.

My Dealer does not repair Globalsat watches.

My questions: Where can i get these switches? Do you sell them? Or do you sell the "mainboard"? Or where else can i get spare parts? Can you provide the manufacturers' spare part numbers? I could also use a new seal because i slightly damaged it when disassembling - Do you sell them also?

I hope we can make my watch working again! Please help me!

Many thanks in advance,

Natas,Germany

Dear Quasi,

Nice to see you again.Can you please show which component is damaged and where it locate. I will help you as I can.

Meanwhile i contacted Navilock, they told me that they only do repairs for watches which are still under guarantee. They dont sell spare parts, so: No luck for me :-/

On the photo you can see my steel hook. As u can see on the photo, i can stick the hook it between the rubber of the buttons and the switches. When i operate the microswitches with the hook, you hear a "klick" - but not the ESC Button. So this is why i think the microswitch is dead.

Meanwhile i contacted Navilock, they told me that they only do repairs for watches which are still under guarantee. They dont sell spare parts, so: No luck for me :-/

On the photo you can see my steel hook. As u can see on the photo, i can stick the hook it between the rubber of the buttons and the switches. When i operate the microswitches with the hook, you hear a "klick" - but not the ESC Button. So this is why i think the microswitch is dead.

I didnt posted anything to this case, but after all it came to an (lucky) end!

After some mailing and a very long delivery time to Taiwain (8 Weeks, i thougt it was lost!) i received my repaired watch today (delivery time from Taiwan to germany was only 3 days!). I just had to pay the delivery to Taiwan (around 10 €) and had no more costs at all.

Just want to inform customers who hesitate to buy from a "not so established" company like globalsat: Theire service is great and the guys at globalsat are very enthusiastic.

I didnt posted anything to this case, but after all it came to an (lucky) end!

After some mailing and a very long delivery time to Taiwain (8 Weeks, i thougt it was lost!) i received my repaired watch today (delivery time from Taiwan to germany was only 3 days!). I just had to pay the delivery to Taiwan (around 10 €) and had no more costs at all.

Just want to inform customers who hesitate to buy from a "not so established" company like globalsat: Theire service is great and the guys at globalsat are very enthusiastic.

My next gps watch will be a globalsat, too

Thank You, Geoffrey Thank You Globalsat!

Dear customer,

It is our pleasure to service you. Please don't heasitate to contact us if any questions.