I read this on another forum today, not sure how true it is as I cant find the source -

"Post on Facebook about 5 hours ago:

"Yes, there will be a new firmware release soon. But nobody benefits if we have to postpone a given release date due to unexpected Necessary adaptations. That's why we do not provide explicit firmware release dates on our support channels. Please keep using our Support Forum. The moderators will inform all users immediately if our engineers give green light for the release. We kindly ask for your understanding.

Alright, in the meanwhile I've cracked under the pressure of all your complaints and upgraded my order from 47pfl6887 to 46pfl8007 though I will have to live with actief 3D. 46PFL8007 Also has some other video processing features but is running same software so I will put it to the tests mentioned on here and let u know my findings. With specific differences you/we may be able to determine which are soft- and which are hardware related problems.

I follow the forum because I want to buy this mostly for ambilight I like. I checked one of elgiganten and the picture was bad just like many describe. Wondering how you can release it for sale at all? It seems that Philips has not test department, but we consumers are the first to test. Philips is bad with updates, I have stereo Streamium MCI298/12 for over a year and this still not working properly after all updates (and its just simple stereo, mp3 player, has no video).
I have some feeling that there are hardware problems involved and the firmware does not solve all problems, but we'll see.
Anyway if the problem with the picture dissolves and the price goes down below 1000 euros (1400 euros for the mid-TV in 2012?????) I should buy this television.

Benedickte Hi,
I have the 42pfl6007 tv, the problem is still there even after set the PNM into minimum value.
The test was performed with HD movie to remove all potential quality issues which are not related to the TV itself.
As I mentioned, in HD movie which should be the best quality without potential picture quality issues, the results are the same. The only way is to put it "off", but then the picture is terrible.
Hope this is not related to hardware issues, and that philips will fix it in the next software update.
Can you please confirm this is not related to hardware issues? (and that we all have some hope...)
I appreciate your help,
Thanks

Benedickte Hi,
I have the 42pfl6007 tv, the problem is still there even after set the PNM into minimum value.
The test was performed with HD movie to remove all potential quality issues which are not related to the TV itself.
As I mentioned, in HD movie which should be the best quality without potential picture quality issues, the results are the same. The only way is to put it "off", but then the picture is terrible.
Hope this is not related to hardware issues, and that philips will fix it in the next software update.
Can you please confirm this is not related to hardware issues? (and that we all have some hope...)
I appreciate your help,
Thanks

Same for me.
I have always set it to minimum and would appreciate to get feedback and thus little consideration.
Are we still trying to reproduce the problem at Philips for the last 9 1/2 weeks (first post of the current thread) ?

A good/easy way to see the problem is to keep one of those windows when changing an image setting (that gray window which stays upfront to let you set each setting either to Off/Min/Max). When those windows are on top of the video, the edges and corners are very poor when background moves. Or you can get "bee movie" and try to follow bee antennae... good luck !

Any progress on solving this? I'm currently very unhappy with this expensive purchase (13.995 swedish SEK) from Elgiganten. Picture quality in fast motion scenes are horrible. I actually wanted to buy a samsung that has got great reviews, but it was out of stock and the salesman convinced me to buy this philips instead. Also this TV is full of other bugs like unstable SmartTV (slow navigation, crashes/reboots], my usb 3.0 stick not recognised (older usb 2.0 stick works], remote sometimes not responding to certain commands.

The only good things about this TV is that it has nice colors and no backlight bleeding. Also like the ambilight feature. But the bugs makes this TV impossible to like.

I really don't understand how you can sell it like this. I wished I never bought it and if I could I would return it for a full refund, unfortunately it has gone more than 30 days since purchase and I dont have the package it came in anymore so I guess that's not an option.

Could you please come with an honest answer now: are we ever gonna get the problem solved with this TV? This issue is really starting to freak all your customers out and it litterally looks like that the priority this issue has in Philips technician team is very close to 0%.

You are giving your customers the worst customer service I ever have experienced.

Could you please come with an honest answer now: are we ever gonna get the problem solved with this TV? This issue is really starting to freak all your customers out and it litterally looks like that the priority this issue has in Philips technician team is very close to 0%.
[...]

Benedickte can't tell much, this is Philips/TPV as a whole (or hole!) that won't tell a thing.
I wish Philips would fulfill their official/online commitments (fair communication with customers to name just one), but this is acting as a cash company with little (or no) corporate core values making false marketing statements. Sad !

But now that we know, the only do-able thing is to share & warn other potential customers.
As money seems to be the only way to have little pressure.
Then I don't want to hear about supporting such European companies (headquarters at least).
How can TPV fight when customers get no consideration... These Smart TVs being their mainstream if I got it well...

I would need some more information from most of you guys.
could you all please provide me with following:

1.What files are you experincing the juddering (movie, scene)?
2.What source do you use (BD, broadcast, HD, SD, USB)?
2a. If Bluray, what model/model number is this?
What settings are used?
3.Which input (HDMI-?, USB, IP)?
4. Please confirm you have updated to the latest SW (150.48.9)

I would need some more information from most of you guys.
could you all please provide me with following:

1.What files are you experincing the juddering (movie, scene)?
2.What source do you use (BD, broadcast, HD, SD, USB)?
2a. If Bluray, what model/model number is this?
What settings are used?
3.Which input (HDMI-?, USB, IP)?
4. Please confirm you have updated to the latest SW (150.48.9)

Best regards,
Benedickte

It makes no difference, for me, sky hd - hdmi1, ps3 blu ray - hdmi2 - very very simple test for you guys, any 20th century fox film, just watch the 20th century fox logo with the spotlights, as the beam crosses the text you will see the picture break up.

Regarding 150.48.9 it makes no difference to the problem but this firmware is no good as it adds a new problem of horizontal flicker with dynamic backlight enabled, as stated in a PM i sent to you.

Anyway, I will try to find a source that can be shared with you at philips.
And possibly also post the result with my HD camera, just in case.
I begin to know when this will happen.

Also while playing, any source in the background, leaving the grayish setting window ON (the one to select the OFF/MIN/MAX setting for a given parameter), will most probably show you bad corners and bad sides of the window. In that case the source of the window is.... philips menu.

I have forgotten my password

Don't worry, it happens. We'll send you a link to create a new password.

{* #forgotPasswordForm *}
{* forgotPassword_emailAddress *}

{* forgotPassword_sendButton *}

{* /forgotPasswordForm *}

Email sent

We have sent you an email with a link to change your password.

Log in with your Philips account

We see that this email address, {* data_emailAddress *}, is already connected to a Philips account. However, this email address has not been verified yet.
We have sent a verification email to this address. Please click the link in that email to log in to My Philips.

Please provide a valid email address.

To login with your account, Provide an email address

Create a new Philips account

We see that this email, , is already connected to a Philips account. You can create a new Philips account by providing another email address.

{* #socialRegistrationNoEmailForm *}

{* socialRegistrationNoEmail_emailAddress *}

{* socialRegistration_signInButton *}

{* /socialRegistrationNoEmailForm *}

Almost done

You are almost done, please provide or verify the following information.

Philips values and respects your privacy.Please read the privacy policy for more information.

{* /socialRegistrationForm *}

{* #resendVerificationForm *}

Verify your email address

We see that this email address, {* data_emailAddress *}, is already connected to a Philips account. However, this email address has not been verified yet.
We have sent a verification email to this address. Please click the link in that email to log in to My Philips.

{* resendVerification_emailAddress *}
{* submitButton *}

{* /resendVerificationForm *}

Email sent

An activation email has been sent to {* data_emailAddress *}.
Please click on the link in this email to activate your Philips account and to verify your email address.