Important Information

Prices quoted:

A continental breakfast of fresh baked muffins, teabuns and cereals as well as coffee tea and orange juice at the Twine Loft is included free of charge. Additional menu items may be purchased.

Environmental rebate:

Occasionally opting out of a "room tidy" when it is not necessary is an excellent way to be an environmentally friendly traveller. The Artisan Inn will reduce $5 from your bill for each day you request "no turnover service" The maximum rebate for opting out of room service during a stay is $15. In order to qualify for the rebate, guests must notify management before 10am on the days they wish to decline turnover service.

Deposits and Cancellation Policy:

In order to guarantee a room a deposit of the first night stay is required.

Deposits will not be processed until 24 hours after the reservation is made. Should a room be cancelled with this grace period no charges will be applied.

Once a deposit is processed:

Deposits on bookings cancelled 30 days prior to the first reserved date are fully refunded, minus a $25 administration fee

Deposits on bookings cancelled 15 days-48 hours prior to the first reserved date will be refunded 50%.

Deposits on booking cancelled less than 48 hours before the reserved date are non refundable.

Should we re-book the cancelled rooms a full refund will be given, minus a $25 administration fee.