Cons: The staff were not friendly. I requested for earlier check in but was denied. The staff knew that we were waiting for the room. However they told us that the room was still not available at 2:53pm, just seven minutes before their standard check in time. At 3pm, when I was checking in, the staff went away for almost 10 minutes and never said a word why she went away nor apologized for her delay. For star hotel with one star staff/service.

5.7 Okay

Pros: The location is great

Cons: Values for money is terrible compared to cheaper hotels.

Located in Tumon, this beachfront resort is in the city center, just steps from UnderWater World and The Plaza. SandCastle and Slingshot Guam are also within 5 minutes.

Hyatt Regency Guam is a 14 story, 455 room ocean front view resort hotel ideally situated on a prime 150-meter beach front site in the heart of Tumon Bay, the island's hotel row, and within easy access of the main business district of the capital town Agana. A 5 minute drive to Guam International Airport.

WiFi

10.0

Beach

9.5

Pool

9.2

Location

9.2

Comfort

7.9

Overall 8.1 Excellent

Based on 2,123 reviews

All Reviews

All Reviews

Families

Couples

WiFi

10.0

Beach

9.5

Pool

9.2

Location

9.2

Comfort

7.9

Beach

9.6

Location

9.2

Pool

9.1

Service

7.4

Food

7.2

Beach

9.6

Pool

9.2

Location

9.0

Comfort

8.3

Service

7.5

Excellent8.0

Pros: Great location right on the beach and close to everything (everything in Guam). Nice pool area. Friendly staff. Nice view from the room.

Pros: Great location right on the beach and close to everything (everything in Guam). Nice pool area. Friendly staff. Nice view from the room.

Cons: Hyatt charged my credit card an additional $400.00 post checkout. I'm disputing the charge but they are very slow to respond/investigate. My res was paid in full on on booking so they made a serious mistake.
The hotel is kind of run down, stains all along the carpet and the rooms are damaged and slightly dated. Stained walls, furniture, hallways, light fixtures etc. Not well maintained ir clean as one would expect at a Hyatt. Especially for the price.

Hyatt Regency Guam is a 14 story, 455 room ocean front view resort hotel ideally situated on a prime 150-meter beach front site in the heart of Tumon Bay, the island's hotel row, and within easy access of the main business district of the capital town Agana. A 5 minute drive to Guam International Airport.

Dusit Thani Guam Resort is just 2.7 mi (4.4 km) from the airport and offers a shuttle for USD 75 per vehicle one way. Guests can visit the spa to be pampered with massages, body wraps, or body scrubs, and Soi, one of 4 restaurants, serves Thai cuisine. There are 3 bars/lounges and an outdoor pool, and rooms at this luxurious resort get the details right with deep soaking tubs and rainfall showerheads.

Dusit Thani Guam Resort is just 2.7 mi (4.4 km) from the airport and offers a shuttle for USD 75 per vehicle one way. Guests can visit the spa to be pampered with massages, body wraps, or body scrubs, and Soi, one of 4 restaurants, serves Thai cuisine. There are 3 bars/lounges and an outdoor pool, and rooms at this luxurious resort get the details right with deep soaking tubs and rainfall showerheads.

Hotel Nikko Guam is a great choice for your beach stay in Tamuning. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, detox wraps, and facials. Magellan, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. 2 bars/lounges and a poolside bar are other highlights at this upscale hotel, and rooms offer balconies and refrigerators.

Hotel Nikko Guam is a great choice for your beach stay in Tamuning. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, detox wraps, and facials. Magellan, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. 2 bars/lounges and a poolside bar are other highlights at this upscale hotel, and rooms offer balconies and refrigerators.

Escape to paradise. Stay on the edge of the pristine white-sand beaches and sparkling turquoise waters of Tumon Bay, a clear and tranquil ocean teeming with exotic marine life. Explore Guam’s crystalline waters by kayak, or dive in and swim with turtles on a guided tour. Luxurious duty-free retail therapy is steps away at Pleasure Island. Start your day with a morning jog led by our Running Concierge, or recharge any time in the 24-hour WestinWORKOUT® Fitness Studio. Relax with a pampering treatment in your room or at Mandara Spa. Nourish your soul with seven onsite dining options, including the award-winning Taste restaurant. Our professional planning and catering teams will work with you on every detail of your event, whether it is an intimate party or a lavish reception for 400. Feel restored with a Heavenly® Bed and Westin White Tea Heavenly™ bath amenities in any of our spacious guest rooms, suites, and villas. Elevate your stay with upgraded amenities and exclusive services for Royal Beach Club guests.

Cons: I booked last minute and the room was $300/night.
Upon booking, I was told that check in was at 3pm. However, at 3pm the room was "not ready". Eventually 45 minutes later, when I again approached the front desk she offered a room with a Partial Ocean view, which related to a tiny sliver of water. This sliver could be viewed from the ledge, the hotel referred to as a balcony, which was approximately 4ft wide and 8 ft long. Not long enough for furniture so it was barren. The room was nice enough, though it was evident that the cleaning crew had worked hastily; nut shells on the floor, random debris under the bed.
All in all completely not worth what I paid. I was highly disappointed.

6.8 Good

Pros: Good location next to water and shops.

Cons: Room could have been cleaned better. Wifi isn't anything to brag about in room but that is the norm with Guam.

Escape to paradise. Stay on the edge of the pristine white-sand beaches and sparkling turquoise waters of Tumon Bay, a clear and tranquil ocean teeming with exotic marine life. Explore Guam’s crystalline waters by kayak, or dive in and swim with turtles on a guided tour. Luxurious duty-free retail therapy is steps away at Pleasure Island. Start your day with a morning jog led by our Running Concierge, or recharge any time in the 24-hour WestinWORKOUT® Fitness Studio. Relax with a pampering treatment in your room or at Mandara Spa. Nourish your soul with seven onsite dining options, including the award-winning Taste restaurant. Our professional planning and catering teams will work with you on every detail of your event, whether it is an intimate party or a lavish reception for 400. Feel restored with a Heavenly® Bed and Westin White Tea Heavenly™ bath amenities in any of our spacious guest rooms, suites, and villas. Elevate your stay with upgraded amenities and exclusive services for Royal Beach Club guests.

Location.
This Guam beachfront resort is on Tumon Bay, about a half-mile from duty-free shopping at Tumon Sands Plaza and DFS Galleria. Micronesia Mall is 1.5 miles from the Fiesta Resort Guam. Two Lovers Point, with its spectacular views, is 2 miles away.
Hotel Features.
The resort offers 2 beachfront pools, 1 with a poolside bar and the other geared to children. Complimentary scheduled activities include pool basketball, pool volleyball, water polo, water aerobics, and “SNUBA” demonstrations. The Marine Center, located beachside, offers rental equipment and private cabanas. The resort can arrange banana-boat rides, diving excursions, and other aquatic adventures. A beachside barbecue includes a cultural show with music and dancing. The World Café showcases international cuisine, with buffet and a la carte options. The Japanese-style Seaport Steak & Wine Company serves steaks, seafood, and teppanyaki. Other amenities include a fitness room, a business center, 2 meeting rooms, and children's activities.
Guestrooms.
Fiesta Resort Guam's air-conditioned guestrooms feature views of the bay or mountains. Rooms are non-smoking and offer flat-panel cable TV, pay movies, telephones, compact refrigerators, free bottled water and in-room safes. Free WiFi is available. Bathrooms include shower/tub combinations, hair dryers, and complimentary toiletries. Rollaway beds are available for a surcharge.

Location.
This Guam beachfront resort is on Tumon Bay, about a half-mile from duty-free shopping at Tumon Sands Plaza and DFS Galleria. Micronesia Mall is 1.5 miles from the Fiesta Resort Guam. Two Lovers Point, with its spectacular views, is 2 miles away.
Hotel Features.
The resort offers 2 beachfront pools, 1 with a poolside bar and the other geared to children. Complimentary scheduled activities include pool basketball, pool volleyball, water polo, water aerobics, and “SNUBA” demonstrations. The Marine Center, located beachside, offers rental equipment and private cabanas. The resort can arrange banana-boat rides, diving excursions, and other aquatic adventures. A beachside barbecue includes a cultural show with music and dancing. The World Café showcases international cuisine, with buffet and a la carte options. The Japanese-style Seaport Steak & Wine Company serves steaks, seafood, and teppanyaki. Other amenities include a fitness room, a business center, 2 meeting rooms, and children's activities.
Guestrooms.
Fiesta Resort Guam's air-conditioned guestrooms feature views of the bay or mountains. Rooms are non-smoking and offer flat-panel cable TV, pay movies, telephones, compact refrigerators, free bottled water and in-room safes. Free WiFi is available. Bathrooms include shower/tub combinations, hair dryers, and complimentary toiletries. Rollaway beds are available for a surcharge.

Lotte Hotel Guam is just 3.3 mi (5.4 km) from the airport and offers a shuttle (available on request) for USD 15 per person one-way. Guests can indulge in deep-tissue massages, body wraps, or body scrubs, and grab a bite to eat at La Seine, which serves international cuisine and is open for breakfast, lunch, and dinner. There are 2 bars/lounges and an outdoor pool, and rooms at this upscale resort get the details right with deep soaking tubs and bathrobes.

Lotte Hotel Guam is just 3.3 mi (5.4 km) from the airport and offers a shuttle (available on request) for USD 15 per person one-way. Guests can indulge in deep-tissue massages, body wraps, or body scrubs, and grab a bite to eat at La Seine, which serves international cuisine and is open for breakfast, lunch, and dinner. There are 2 bars/lounges and an outdoor pool, and rooms at this upscale resort get the details right with deep soaking tubs and bathrobes.

A great choice for a stay in Dededo, Starts Guam Resort Hotel features a golf course and offers an airport shuttle during limited hours for USD 50 per person. Guests can indulge in spa services, and FONTANA, one of 3 restaurants, serves breakfast and lunch. An outdoor pool and a poolside bar are other highlights, and rooms offer lanais and flat-screen TVs.

A great choice for a stay in Dededo, Starts Guam Resort Hotel features a golf course and offers an airport shuttle during limited hours for USD 50 per person. Guests can indulge in spa services, and FONTANA, one of 3 restaurants, serves breakfast and lunch. An outdoor pool and a poolside bar are other highlights, and rooms offer lanais and flat-screen TVs.

Fresh breezes, soft music, and natural lighting will greet you in the spacious atrium at Sheraton Laguna Guam Resort. Sitting atop Oka Point with picturesque views of the Philippine Sea and the Pacific Ocean, our 5-star resort is nestled away in a quaint and exclusive area of the island. Comfortable and modern, our resort will make you feel relaxed and at ease from the moment you enter. All of our 318 guest rooms and suites will boast great views of the Pacific Ocean – the perfect backdrop for an unforgettable stay. The exclusive Laguna Club Lounge, situated on the top floor, will offer picturesque views of the ocean and the vast tropical lagoon. Our 7,000 square feet of elegant banquet space, as well as the White Arrow wedding chapel, will offer everything you need to make your special event spectacular and memorable. You can also stay connected to the office using our business center or computer workstations. Enjoy Guam’s premier shopping centers, golf courses, water activities, and cultural centers – all nearby. Then come back to the resort for some relaxation at our world-class spa. Spend your days lounging by an extensive three-tiered lagoon featuring an infinity pool or on the manmade beach overlooking the ocean. Or work up a sweat at the 24-hour Sheraton Fitness. Throughout the day, dining options will be plentiful with our three restaurants and three bars, ideal for pre-dinner drinks or a nightcap. Share memories to last a lifetime when you enjoy the scenery at the Sheraton Laguna Guam Resort.

Fresh breezes, soft music, and natural lighting will greet you in the spacious atrium at Sheraton Laguna Guam Resort. Sitting atop Oka Point with picturesque views of the Philippine Sea and the Pacific Ocean, our 5-star resort is nestled away in a quaint and exclusive area of the island. Comfortable and modern, our resort will make you feel relaxed and at ease from the moment you enter. All of our 318 guest rooms and suites will boast great views of the Pacific Ocean – the perfect backdrop for an unforgettable stay. The exclusive Laguna Club Lounge, situated on the top floor, will offer picturesque views of the ocean and the vast tropical lagoon. Our 7,000 square feet of elegant banquet space, as well as the White Arrow wedding chapel, will offer everything you need to make your special event spectacular and memorable. You can also stay connected to the office using our business center or computer workstations. Enjoy Guam’s premier shopping centers, golf courses, water activities, and cultural centers – all nearby. Then come back to the resort for some relaxation at our world-class spa. Spend your days lounging by an extensive three-tiered lagoon featuring an infinity pool or on the manmade beach overlooking the ocean. Or work up a sweat at the 24-hour Sheraton Fitness. Throughout the day, dining options will be plentiful with our three restaurants and three bars, ideal for pre-dinner drinks or a nightcap. Share memories to last a lifetime when you enjoy the scenery at the Sheraton Laguna Guam Resort.

At Pacific Islands Club Guam, you can spend time at the beach playing volleyball, plus you'll have access to onsite scuba diving, snorkeling, and windsurfing. There's plenty of fun with the 7 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, detox wraps, and aromatherapy. SKYLIGHT, one of 6 restaurants, serves breakfast, lunch, and dinner. A free kid's club and a poolside bar are other highlights, and rooms offer balconies and refrigerators.

At Pacific Islands Club Guam, you can spend time at the beach playing volleyball, plus you'll have access to onsite scuba diving, snorkeling, and windsurfing. There's plenty of fun with the 7 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, detox wraps, and aromatherapy. SKYLIGHT, one of 6 restaurants, serves breakfast, lunch, and dinner. A free kid's club and a poolside bar are other highlights, and rooms offer balconies and refrigerators.

Gaze out at the ocean as you unwind by one of the Hilton Guam Resort & Spa's 5 pools or indulge in relaxing massage in the resort's luxury spa. Located just ten minutes drive from Guam International Airport, the Hilton Guam Resort & Spa has 8 meeting rooms for 2-250, an Executive Lounge and a 24-hour Business Center. Choose award-winning cuisine at Roy's Restaurant, enjoy the Tree Bar's barbeque or soak up the history and culture of the tropics at Guam attractions like Chamorro Village and Latte Stone Park. Wake up in a Hilton Guest Room and enjoy garden views or choose a Deluxe Room for sea views. Executive Rooms offer Executive Lounge access. Enjoy beach water sports, stay in shape in the fitness club with gym or enjoy a set of tennis on one of the 5 floodlit tennis courts at this Guam resort. Kids will love the paddling pool and Kidz Paradise Club at the Hilton Guam Resort & Spa.

Wellness Area

9.4

Pool

8.8

Beach

8.7

Bar and Beverages

8.5

Food

7.6

Overall 7.7 Good

Based on 2,129 reviews

All Reviews

All Reviews

Families

Couples

Solo

Wellness Area

9.4

Pool

8.8

Beach

8.7

Bar and Beverages

8.5

Food

7.6

Wellness Area

9.2

Beach

8.8

Pool

8.7

Bar and Beverages

8.6

Food

7.3

Pool

8.8

Food

7.9

Comfort

7.1

Location

6.9

Breakfast

6.7

Beach

8.9

Amenities

7.0

Service

6.9

Comfort

6.9

Location

6.6

Excellent8.5

Pros: When we first started to check in they told us we were getting a twin room when we had reserved and paid for a (non-refundable) King. it’s the classic “availability” fiasco seen so often with hotels these days. In my opinion I’d i book and pay for an “available” King room i will get a king room. Fortunately after a bit of insistence we were given the room we originally booked. Frustrated, but satisfied.

Excellent9.7

Pros: Loved the wellness center. Great classes -- only wish I could have taken more of them. Wide range of equipment, and plenty of it. Ample poolside space, with several different pools. if you don't find a chaise longue at one spot, there's plenty more. Staff was very helpful and friendly.

Pros: When we first started to check in they told us we were getting a twin room when we had reserved and paid for a (non-refundable) King. it’s the classic “availability” fiasco seen so often with hotels these days. In my opinion I’d i book and pay for an “available” King room i will get a king room. Fortunately after a bit of insistence we were given the room we originally booked. Frustrated, but satisfied.

Cons: Close to the beach, good clean room with ocean view. Didn’t appreciate the run around on availability of the actual room I originally booked. But it worked out.

9.7 Excellent

Pros: Loved the wellness center. Great classes -- only wish I could have taken more of them. Wide range of equipment, and plenty of it. Ample poolside space, with several different pools. if you don't find a chaise longue at one spot, there's plenty more. Staff was very helpful and friendly.

Cons:

8.0 Excellent

Pros:

Cons: No room service!

Gaze out at the ocean as you unwind by one of the Hilton Guam Resort & Spa's 5 pools or indulge in relaxing massage in the resort's luxury spa. Located just ten minutes drive from Guam International Airport, the Hilton Guam Resort & Spa has 8 meeting rooms for 2-250, an Executive Lounge and a 24-hour Business Center. Choose award-winning cuisine at Roy's Restaurant, enjoy the Tree Bar's barbeque or soak up the history and culture of the tropics at Guam attractions like Chamorro Village and Latte Stone Park. Wake up in a Hilton Guest Room and enjoy garden views or choose a Deluxe Room for sea views. Executive Rooms offer Executive Lounge access. Enjoy beach water sports, stay in shape in the fitness club with gym or enjoy a set of tennis on one of the 5 floodlit tennis courts at this Guam resort. Kids will love the paddling pool and Kidz Paradise Club at the Hilton Guam Resort & Spa.

In addition to a golf course and a free water park, Leopalace Resort Guam features an airport shuttle (available on request) for USD 35 per person. Guests can indulge in massages, body wraps, or facials, and Eataliano, one of 5 restaurants, serves Italian cuisine and is open for dinner. There are 3 outdoor pools and 2 bars/lounges, and rooms at this upscale resort offer balconies and slippers.

Cons: A bit run-down inside the hotel. There were many marks on the walls in the room. The hotel needs an upgrade. Tub faucet was loose and came out. Amenities weren't great. The dining was average, the price was high and did not match with the quality of food. Overall the price of staying was higher than the quality of the experience.

In addition to a golf course and a free water park, Leopalace Resort Guam features an airport shuttle (available on request) for USD 35 per person. Guests can indulge in massages, body wraps, or facials, and Eataliano, one of 5 restaurants, serves Italian cuisine and is open for dinner. There are 3 outdoor pools and 2 bars/lounges, and rooms at this upscale resort offer balconies and slippers.

A great choice for a stay in Tamuning, Guam Plaza Hotel is just 3.2 mi (5.1 km) from the airport. After hanging out at the water park or outdoor pool, guests can grab a bite to eat at Rootz Hill Grillhouse, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a children's pool and a snack bar/deli, and rooms offer balconies and flat-screen TVs.

Cons: The stupidity of the employees, the horrible rock hard beds, the lil old security guard running around trying to be a hero, the fact that the TV was the size of a lap top and you couldn't hook up any input because of a blocker they had on it, the fact that you would call the front desk for help with something and they would just say "I sorry", " I don't know "!

A great choice for a stay in Tamuning, Guam Plaza Hotel is just 3.2 mi (5.1 km) from the airport. After hanging out at the water park or outdoor pool, guests can grab a bite to eat at Rootz Hill Grillhouse, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a children's pool and a snack bar/deli, and rooms offer balconies and flat-screen TVs.

Oceanview Hotel & Residences is just 3 mi (4.8 km) from the airport and offers a shuttle (available on request) for USD 10.00 per person one way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Chamoru Tei, which serves Japanese cuisine and is open for breakfast, lunch, and dinner. There's also a 24-hour fitness center, and rooms offer balconies and flat-screen TVs.

Oceanview Hotel & Residences is just 3 mi (4.8 km) from the airport and offers a shuttle (available on request) for USD 10.00 per person one way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Chamoru Tei, which serves Japanese cuisine and is open for breakfast, lunch, and dinner. There's also a 24-hour fitness center, and rooms offer balconies and flat-screen TVs.

Less than 1 Mile from the Guam International Airport. Airport Shuttle is based upon availability. Upon request we will provide Airport Pick Up and Airport Drop off. The cost is 8.00 USD per person for pick up and 8.00 USD per person for drop off. All requests must be made at the time of booking. Located in Central Part of Tamuning. Walking Distance from Shopping Malls and Restaurants. Minutes Away from the Beach and Scenic Places. Free Wireless Internet. Free Local and 1-800 Calls. Excellent Customer Service. Easy Access to Marine Corp Drive. Guest rooms are equipped with wireless internet access, free local telephone calls, balconies, clock radios, hair dryers, iron/boards, microwaves, refrigerators and TV. Complimentary shuttle to local shopping areas and beach. Shuttle runs from 9:00am - 10:00pm

Service

8.5

Location

8.1

WiFi

7.9

Amenities

6.1

Food

5.6

Overall 7.3 Good

Based on 480 reviews

All Reviews

All Reviews

Service

8.5

Location

8.1

WiFi

7.9

Amenities

6.1

Food

5.6

Excellent10.0

Pros: The staff was great and rooms were clean and very comfortable to stay in.

Less than 1 Mile from the Guam International Airport. Airport Shuttle is based upon availability. Upon request we will provide Airport Pick Up and Airport Drop off. The cost is 8.00 USD per person for pick up and 8.00 USD per person for drop off. All requests must be made at the time of booking. Located in Central Part of Tamuning. Walking Distance from Shopping Malls and Restaurants. Minutes Away from the Beach and Scenic Places. Free Wireless Internet. Free Local and 1-800 Calls. Excellent Customer Service. Easy Access to Marine Corp Drive. Guest rooms are equipped with wireless internet access, free local telephone calls, balconies, clock radios, hair dryers, iron/boards, microwaves, refrigerators and TV. Complimentary shuttle to local shopping areas and beach. Shuttle runs from 9:00am - 10:00pm

A great choice for a stay in Tamuning, Alupang Beach Tower is just 2.6 mi (4.1 km) from the airport. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. A spa tub and a children's pool are other highlights, and condos at this upscale property feature jetted tubs and kitchens.

A great choice for a stay in Tamuning, Alupang Beach Tower is just 2.6 mi (4.1 km) from the airport. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. A spa tub and a children's pool are other highlights, and condos at this upscale property feature jetted tubs and kitchens.

Relax on the beach
Situated on a stretch of beach in Tamuning, Pacific Star Resort and Spa is within easy reach of Ypao Beach Park, Tumon Beach, and Tumon Sands Plaza. Also, nearby are Slingshot Guam and SandCastle.
Sun and fun
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pacific Star Resort and Spa like an outdoor pool and a fitness center.
Dining options at the hotel include 3 restaurants and a coffee shop/café. Free wiFi is available in public areas and a computer station is located on site. Additional amenities at this 4-star hotel include a spa tub, a sauna, and a snack bar/deli. Guest parking is complimentary.
Balcony access
Rooms open to balconies. The 367 air-conditioned guestrooms at Pacific Star Resort and Spa include safes and coffee/tea makers. WiFi and wired Internet access (surcharge) are provided. Televisions are equipped with cable channels and pay movies. Bathrooms offer shower/tub combinations, bathrobes, hair dryers, and slippers. Additional amenities include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily.

Beach

9.2

Value for money

8.8

Bar and Beverages

8.8

Location

8.4

Service

7.9

Overall 7.1 Good

Based on 919 reviews

All Reviews

All Reviews

Couples

Families

Solo

Business

Beach

9.2

Value for money

8.8

Bar and Beverages

8.8

Location

8.4

Service

7.9

Location

8.5

Value for money

8.1

Service

7.9

Breakfast

7.8

Comfort

5.8

Value for money

8.8

Location

8.5

Service

7.9

Breakfast

7.6

Room

4.6

Value for money

8.5

Location

8.4

Service

7.6

Comfort

6.1

Room

5.3

Service

8.0

Room

5.1

Excellent8.8

Good6.3

Pros: There was a gym, location was fairly close to shopping, beach access, good service from hotel folks.

Excellent10.0

Pros: No issues with this hotel. Most strongly recommend it for business travel. Great staff and their concern for their guests.

Pros: There was a gym, location was fairly close to shopping, beach access, good service from hotel folks.

Cons: Some staff members were rude. Hotel is old so we were constantly moved around because the ac in the rooms kept going out.

10.0 Excellent

Pros: No issues with this hotel. Most strongly recommend it for business travel. Great staff and their concern for their guests.

Cons:

4.8 Okay

Pros: Lobby is nice and location is at convenient place.

Cons: Smelled the mildew in the room., ants and bugs in the room.

2.0 Mediocre

Pros: None of it

Cons: Upon entering the hotel you notice the air feels just like outside; hot. When we got up to our room, it smelt like your grandmas moldy basement. The bathroom was outdated, rusty, and just felt dirty. The tube TV (yes, still has tube TV's in our room) had buttons pushed into it. After coming back one night we noticed we had an ant infestation which caused us to have to move rooms. The room we were moved to was HOT and even stayed hot after cranking the AC down to 60. The bathroom was even worse than the first one. After leaving the ant infested room, my wife and I (two days married) could not sleep due to the feeling of ants crawling on us after being so disgusted from the first room. On our first day we walked down to the pool and both told each other there was no way we were getting in it. The appearance just gave that dirty feeling. While the staff was very friendly, you only deal with them for 10 mins out of your entire stay. I would not recommend this hotel to anyone visiting Guam.

Relax on the beach
Situated on a stretch of beach in Tamuning, Pacific Star Resort and Spa is within easy reach of Ypao Beach Park, Tumon Beach, and Tumon Sands Plaza. Also, nearby are Slingshot Guam and SandCastle.
Sun and fun
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pacific Star Resort and Spa like an outdoor pool and a fitness center.
Dining options at the hotel include 3 restaurants and a coffee shop/café. Free wiFi is available in public areas and a computer station is located on site. Additional amenities at this 4-star hotel include a spa tub, a sauna, and a snack bar/deli. Guest parking is complimentary.
Balcony access
Rooms open to balconies. The 367 air-conditioned guestrooms at Pacific Star Resort and Spa include safes and coffee/tea makers. WiFi and wired Internet access (surcharge) are provided. Televisions are equipped with cable channels and pay movies. Bathrooms offer shower/tub combinations, bathrobes, hair dryers, and slippers. Additional amenities include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily.

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