We could not believe how difficult it was to find a decent room in this four star hotel. I went to the reception desk and complained about our room and about the attitude and bad service.Once at the top we asked ourselves what this was all about. The site from the top was beautiful but it lacked atmosphere and the sunset was not that spectacular at all in our opinion.On the other side of the mountain range were the lake region and Bariloche. Argentina had a completely different atmosphere. People were not as calm as in Chile, and it reminded me of Italy.