Friday, August 22, 2008

(ring ring)Me: "Thank you for calling (my company name). (my name) speaking."Customer Support Representative: (long pause) "....hello?"Me: "Hello, (my name) speaking?"CSR: "Yes, hello. This is John calling from (cell phone company) customer service. I'm calling to do a customer satisfaction survey. Is (former co-worker's name) there?"Me: "I'm sorry, he hasn't worked here in over a year."CSR: "Oh, O.K. ...Is there a better time to call back?"Me: "He hasn't worked here in over a year."CSR: "Oh, O.K. Thank you for your time."Me: "Goodbye."(click)

-iRob

EDIT - I wish, I WISH I had said:

Me: "I'm sorry, he hasn't worked here in over a year."CSR: "Oh, O.K. ...Is there a better time to call back?"Me: "Try one year ago."