Anyone have any suggestions concerning selling the e-cards on eBay? I just don't wanna get burned if the buyer uses the card and then makes a Paypal claim that the card didnt work. I know PayPal is notorious for horrible case handling.

CognacXO said: Anyone have any suggestions concerning selling the e-cards on eBay? I just don't wanna get burned if the buyer uses the card and then makes a Paypal claim that the card didnt work. I know PayPal is notorious for horrible case handling.

Paypal gives chance to seller to provide proof if a case is raised. As long as you keep documentation and can prove (may be with the help of Dell support) that the card was used by buyer, you should be fine. I think the real issue is even if you get proof that the card is used, there is no way of proving that it was used by buyer.

I personally would keep away from selling these things on eBay. A better way is to purchase something (a laptop or tv or something like that) on Dell, and sell it on eBay for a discount(or list item, then order it from Dell to be delivered to buyer).

nortotron said: CognacXO said: Anyone have any suggestions concerning selling the e-cards on eBay? I just don't wanna get burned if the buyer uses the card and then makes a Paypal claim that the card didnt work. I know PayPal is notorious for horrible case handling.

Paypal gives chance to seller to provide proof if a case is raised. As long as you keep documentation and can prove (may be with the help of Dell support) that the card was used by buyer, you should be fine. I think the real issue is even if you get proof that the card is used, there is no way of proving that it was used by buyer.

I personally would keep away from selling these things on eBay. A better way is to purchase something (a laptop or tv or something like that) on Dell, and sell it on eBay for a discount(or list item, then order it from Dell to be delivered to buyer).

What do you guys feel about the "Free Shipping & Easy Returns" I called this morning and some stupid Philipina who didn't know what the h.. she was talking about told me there is a restocking fee and now I am on hold with some Indian dude who is telling me the same thing as well??

k...so then he checked with his boss who I had a little pow'ow with who then coped out that there was no restocking fee; Not trusting him I ran thru with the purchase on the website and lo n behold when I got to the checkout screen which then lists the "Free Shipping n Easy Returns" as an additional discount. Now why did you have to listen all this ...cause I am about to save you an additional $50 unless you guys already knew about this ; if you place the order on the phone with the Indian ( the initially discovered ones!!) you get an additional $50 off as 5% Cash Back or some stuff like that!! (Dell Advantage!)...Only sucky thing all these GC's only got 90 days!!...hope u guys liked my story!!

missmatch

Senior Member

posted: Apr. 17, 2013 @ 10:13p

what's with f** red....haters!!

icecube

Senior Member - 1K

posted: Apr. 17, 2013 @ 10:25p

Uh, could it be your attitude? By the way, you don't need to order through an Indian dude to get 5% Dell Advantage (comes in the your so-called "sucky" form of an e-promo gift card, just like the $400), that can be done online as well...

missmatch said: what's with f** red....haters!!

jhpurchases

Member

posted: Apr. 18, 2013 @ 12:24a

Dell service is terrible. Rude following the script offshore call center employees. Returns process is slow to credit card had to get AMEX dispute invovled last time. Good deal but avoiding the company.

opathal

Senior Member - 2K

posted: Apr. 18, 2013 @ 12:30a

jhpurchases said: Dell service is terrible. Rude following the script offshore call center employees. Returns process is slow to credit card had to get AMEX dispute invovled last time. Good deal but avoiding the company.

Didn't you know offshoring saves money! I mean look how much Dell has benefited!

/sarcasm

helpinghandman

New Member

posted: Apr. 18, 2013 @ 1:10a

i can use the GC , would pay 250, pm if interested

kingdoodler

Loyal Member

posted: Apr. 18, 2013 @ 3:29a

jhpurchases said: Dell service is terrible. Rude following the script offshore call center employees. Returns process is slow to credit card had to get AMEX dispute invovled last time. Good deal but avoiding the company.

I once called to return A laptop and they offered me $50.00 to keep it, and make me happy, they failed to actually give me the credit, made me furious, and ended up giving me a $100.00 credit to make up for that.

To me customer service at Dell has always been terrible whether off-shored or not. you could easily substitute other races into missmatch's story and it would make perfect sense to me.

cupcake234

New Member

posted: Apr. 18, 2013 @ 11:58a

...What do you guys feel about the "Free Shipping & Easy Returns" I called this morning and some stupid Philipina who didn't know what the h.. she was talking about told me there is a restocking fee and now I am on hold with some Indian dude who is telling me the same thing as well??

k...so then he checked with his boss who I had a little pow'ow with who then coped out that there was no restocking fee; Not trusting him I ran thru with the purchase on the website and lo n behold when I got to the checkout screen which then lists the "Free Shipping n Easy Returns" as an additional discount. Now why did you have to listen all this ...cause I am about to save you an additional $50 unless you guys already knew about this ; if you place the order on the phone with the Indian ( the initially discovered ones!!) you get an additional $50 off as 5% Cash Back or some stuff like that!! (Dell Advantage!)...Only sucky thing all these GC's only got 90 days!!...hope u guys liked my story!!

=============================================================================================.....If you can wait for a little longer, they will transfer you to N. Korea customer service.

garycook said: This is great price. I got the 60 inch version last thanks giving for $7xx and it plays fantastic. Green OP!

The 60" for $7xx sounds like a BETTER deal!

icantiwont

Senior Member

posted: Apr. 18, 2013 @ 2:14p

Oh that's hilarious that a racist is calling others haters. What a hypocrite!

missmatch said: what's with f** red....haters!!

missmatch

Senior Member

posted: Apr. 18, 2013 @ 7:51p

don't really get it Y is it racist calling people by their ethnicity - was referencing it to identify those depts incase anyone else has a similar experience. Anyways the Indian dude's boss also got on the line and swore that the extra $50 was only thru the telephone order placement!!

gbfromtenn

Senior Member

posted: Apr. 18, 2013 @ 8:17p

Yea I'll take a couple of those $400 e-gift cards for $250 each too.......lol

g0dMAn

Addicted Member

posted: Apr. 18, 2013 @ 8:18p

missmatch said: don't really get it Y is it racist calling people by their ethnicity - was referencing it to identify those depts incase anyone else has a similar experience. Anyways the Indian dude's boss also got on the line and swore that the extra $50 was only thru the telephone order placement!!It sounds like there's a mismatch between you and some of the other FW members here.

kingdoodler

Loyal Member

posted: Apr. 18, 2013 @ 8:48p

missmatch said: don't really get it Y is it racist calling people by their ethnicity - was referencing it to identify those depts incase anyone else has a similar experience. Anyways the Indian dude's boss also got on the line and swore that the extra $50 was only thru the telephone order placement!!

I just checked on this and it no longer mentions in the description that the $400.00 E-gift is included but it is currently still available when you put it in your cart so this deal may be coming to an end. Jump while you still can if you are interested.

norcim

Member

posted: Apr. 20, 2013 @ 10:45a

How do you get the 400 credit? Isn't that the point of this thread?

kingdoodler

Loyal Member

posted: Apr. 20, 2013 @ 12:49p

norcim said: How do you get the 400 credit? Isn't that the point of this thread?

In for one. There is a large discussion on SD about this deal including how out of the box the color calibration is horrible. Several users posted suggested color settings. I think this is a great set if you're looking for a no frills TV with a decent picture and don't mind the "fat" LED back lighting. And of course you have something to spend the $400 + $50 gift cards on within the next 90 days.

BTW, I couldn't get the Dell Advantage "Apply my benefits" button to show up in my cart. I did a chat with "Mohammed" and he created an order for me with the Dell Advantage on the order.

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