TECHNICAL PUBLICATIONS:

The new sensemakers: what's the next thing beyond search? sensemaking

Innovation Pipeline

Everyone engages in sense-making whether searching the Web, wading through boxes of documents or analyzing volumes of message traffic. Computers have a role to play, not just in processing ever-increasing amounts of information faster, but in augmenting our abilities to make sense of it all. Cognitive task analysis is the key to understanding sense-making activities and finding the technological leverage points.