Retail Sales Associate (Guest Service Associate)

DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Retail Sales Associate (Guest Service Associate) who is excited to advance their career in retail and will serve as a customer service and product knowledge expert in a dynamic customer-focused retail store.

What makes us different from other retailers?

We are located in free-standing stores, not in malls

ENTIRE team is eligible for quarterly bonuses

We are committed to developing our people in order to promote from within

JOB DESCRIPTIONWe are looking for a Retail Sales Associate (Guest Service Associate) to be a customer service and product knowledge expert who is committed to building and sustaining a long term relationship with our customers by providing an environment that enhances the buying experience.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Ensure each customer is welcomed into the store in a warm and genuinely sincere manner.

Help create and maintain a store culture focused on the customer and enhance the buying experience by welcoming customers into the store to ensure an exemplary guest experience.

Positively affect profitability in the areas of customer service, sales, inventory/ expense control and risk management.

Ring sales on registers and maintain an awareness of all promotions and advertisements.

Responsible for effective implementation of all visual merchandising standards and operational direction.

Ensure each customer is connected to the brand by engaging him/her in our loyalty program and turning them into DXL Group "fans" by encouraging return visits.