Flexible Spending Accounts (FSA)

What is a Flexible Spending Account (FSA)?

A Flexible Spending Account (FSA) allows consumers to deduct pre-tax dollars from their paychecks and deposit those funds in employer-sponsored accounts to pay for medical expenses. Consumers then submit expense receipts to healthcare administrators for reimbursement.

A single phone number for troubleshooting, replacement parts or repairs available Monday through Friday from 8:30 a.m. to 5:30 p.m. EST.

Professional troubleshooting and service by highly trained industry professionals with years of product experience

No out-of-pocket expense for repairs or replacements - your only costs occur should you need to ship the product to us

Using the Plan
To use the Plan, follow these simple steps:

Have the model, serial number, date of purchase and the name of the Retailer (Walgreens.com) ready

If you choose to call:

Have the product nearby so that troubleshooting can begin promptly

Call (866) 621-4933 to reach a Peace of Mind Service Technician directly

Tell the service technician that the product is protected under the Peace of Mind Protection Plan

You can go to drivemedical.com (https://drivemedical.com/catalog/pom/), look for the link to the Online Form and complete.

Or, if you prefer email, you can email peaceofmind@drivemedical.com

When speaking to the service technician, they will evaluate the situation with the product and take necessary steps to remedy the problem.Often, our trained technical service representatives can diagnose the problem over the phone. If the problem cannot be solved over the phone, the service technician will explain the quickest, most efficient solution for getting the product running again.

These solutions may include, but are not limited to, shipment of an easy-to-install replacement part, service by an authorized service technician or service at our facility.

Industry Leading Warranty
We offer a limited lifetime warranty to the original purchaser for the frame on your Drive and ActiveCare Mobility scooter. We also include a fourteen (14) month limited warranty for the drive train components (transaxle, motor, wiring harness, and brake) and six (6) months warranty on the battery. This warranty does not extend to purchasers of used equipment. The limited warranty does not cover labor charges.