What is uGuide?

uGUIDE OVERVIEW

ANCILE uGuide allows anyone to create and deliver customized support and step-by-step guidance within practically any web application, leading users quickly, easily, and accurately through a business process, transaction, or form.

HEAR FROM ONE OF OUR PARTNERS

Partnering is a high priority and a core competency for our team. Our partnerships have resulted in over 4,400 customers who use ANCILE products to ensure software adoption, meet learning needs, and drive business results.

FEATURED INDUSTRIES

SOFTWARE VENDORS

With Agile software development methodologies and timelines, it’s never been more challenging for software vendors to create, manage, and deliver documentation and learning content about their software. Discover how you can reduce content creation time and distribute in-application help to your customers, all while improving customer retention.

HEALTHCARE

The healthcare and hospital market is undergoing a rapid transformation as it adds digital health records to a growing list of complex Health IT. Read how one hospital focused on the unique delivery of effective learning content to drive user adoption and optimization of its EHR and health IT stack.

The 2017 HIMSS Annual Conference & Exhibition, February 19–23, 2017 in Orlando, brings together 40,000+ health IT professionals, clinicians, executives and vendors from around the world. Exceptional education, world-class speakers, cutting-edge health IT products and powerful networking are hallmarks of this industry-leading conference.

The Landscape

A whopping 40% of enterprise software is "underutilized”. User adoption is the number one factor in software success. To achieve and sustain user adoption - and avoid shelfware - provide your team with access to the right learning content, right when they need it.

Solutions

Our solutions make it fast and easy for you to create, manage, and deliver learning content and key communications to users. Users get the critical information to help them perform - both inside and outside of an application. Organizations see team proficiency, software ROI, and better business outcomes.

Drive User Adoption Throughout the Software Lifecycle

During project go-live, create and deliver learning content while validating user understanding in real-time with assessments and surveys. Post rollout, keep up with changes and continue to measure progress – anytime/anywhere, on any device.

At go-live and over the lifecycle of the application, document business processes, create help and guidance, and deliver job aids and simulations directly to users, by role, right within the application. As new users onboard, they can access everything they need to know to complete a task at the touch of a button, reducing or eliminating the need for formal training.

As web-based applications are added to the technology toolbox, rapidly create and deliver step-by-step, field-level guidance, even as those applications, processes, and users change over time. Users avoid getting stuck on new or unfamiliar processes, and you can review adoption analytics to improve the user experience.

Trust

Trust is often a deciding factor when selecting a solution. ANCILE has earned the trust of over 4,400 customers worldwide, including half the Fortune 100. Our software is also the user adoption platform sold by the world’s leading enterprise application vendors.

Hear from Our Customers

General Electric

WandaJean Jones

PepsiCo

Garrett Broadus

Delta Airlines

Joan Angelini

In less than 10 weeks, we completed more than 10,000 training events and all our physicians were ready to use the new software upon implementation. We looked closely at other training options, but ultimately, we never could have done this without ANCILE uPerform.

We Want to Hear from You

ANCILE uPerform®, ANCILE uAlign®, ANCILE uGuide™ and All Around Smarter™ are trademarks of ANCILE Solutions in the U.S. and foreign countries. All other product and company names referenced herein are the registered or unregistered trademarks of their respective owners.