Vail Resorts Jobs

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Service Technicians are responsible for maintaining outstanding customer service as per company standards, generating sales, and safeguarding company assets.

Responsibilities include (but are not limited to):

Acknowledge customers quickly and courteously

Determine customer equipment needs

Complete accurate work order paperwork and prioritize work orders in an expedient manner

Serve as a knowledgeable resource to customers

Demonstrate a professional standard of customer service

Remain current on industry products and trends, and demonstrate knowledge of products

Protect company assets through loss prevention techniques

Service and repair customer merchandise according to established guidelines

Maintain a working knowledge of products and trends within the ski and snowboard industry

Previous retail and customer service experience - preferred

Strong customer service skills

Strong understanding on ski and snowboard industry

Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required

Commitment to exceptional customer service

Basic computer skills - required

Ability to work a flexible schedule; including nights, holidays and weekends – required

Some of the benefits include:

Free ski pass to our world-class resorts

Retail discounts at our stores

Excellent training and professional development

Employee Assistance Program (EAP)

Our Breeze Summit County locations (Frisco, Keystone and Breckenridge) offer the ability to work for one of North America’s most recognized retail providers and for the largest ski resort company in the nation – Vail Resorts.

Enjoy an authentic group of people that love the outdoors and want to bring this passion to every customer that walks through the doors. Join our team and be on the cutting edge of what’s trending right now in outside adventure sports.