In this Elsie-less episode John deals with three steaks and a widow next door with dementia. Marc regales a tale of drinks with former co-host Ben riddled with customer service fiascoes. They cover restaurant tipping, sixteenth century social media and stumble through a game of “Finish My Sentence”.

Customer contact personnel are an important component in creating great customer experiences. Join us with today's guest Flavio Martins - VP of Customer Support at DigiCert, Inc.- as we discuss the necessity of hiring the right people to service your customers.

Thank you for joining us on Happiness Index, as we continue to deepen the conversation about service, our conversation today will focus on Service: A Path to Happiness and Love. As we end the month of February and enter the month of March, we celebrate the coming of Spring and the varied opportunities to serve. Be engaging in service we unleash our love essence and immerse in happiness. We believe that love is the essence of who we are and is evidence of the overcoming resilient spirit of human beings. If you want happiness, love and service is the path. You want a better community, then give of yourself. One of the better-known benefits of serving is the impact on the community and the person who is being of service. People who volunteer are the glue that holds a community together. The beautiful thing about service is that the person who gives of him or herself receives the benefit of giving. Giving and receiving are the same. As we continue this topic of Service, we will be happy, because we will serve as we encourage you to serve. The benefits of service: 1. Service connects you to others 2. It helps you to make new friends and contacts 3. You gain new skills 4. Be happy find someone and somewhere to serve. Join us in this very important conversation to share your wisdom, please call (347) 539-5818.

Thank you for joining Happiness Index. We continue to explore service, we are returning to Life's Purpose is Service: A Path to Happiness.

What is the meaning of service? Is service an international convention agreed by all people? Assuming one works as a cook, dishwasher, taxi –driver, bank manager, City council person, all these positions are paid service positions. Does one focus on the fruit of the service or the work? Why is true service the road less travelled by most people? Service as life’s purpose can be an impossible task if one is looking for a short cut to self-actualization. If you would like to join us in this conversation to make the world better for all, please call (347) 539-5818.

Thank you for joining us on Happiness Index, as we continue to deepen the conversation about service, our conversation today will focus on Love and Service: A Path to Happiness. We are in the month of February, which is Black History month, and next Saturday will be Valentine’s Day. We believe that love is the essence of who we are and is evidence of the overcoming spirit of Black people in the American culture. If you want happiness in 2015, love and service is the path. You want a better community, then give of yourself. One of the better-known benefits of serving is the impact on the community and the person who is being of service. People who volunteer are the glue that holds a community together. The beautiful thing about service is that the person who gives of him or herself receives the benefit of giving. "Giving and receiving are the same." As we continue this topic of Service, we will be happy, because we will serve as we encourage you to serve. The benefits of service: 1. Service connects you to others 2. It helps you to make new friends and contacts 3. You gain new skills 4. Be happy find someone and somewhere to serve.

The ACTS Church International is a nondenominational place of worship where Authentic Christians Transform Self (ACTS) through the Word. Join us in your pjs, in your car, on the beach, in the mountains or wherever you may be. Worship service give you a chance to join us from around the globe as our pastor, Dr. Veronica Walters (Dr. V) breaks down the word in real and applicable ways. No judgment! Just Word!

Join Anna Scheller as she discusses customer service, "The Sale after the Sale". How often have you made a buying decision based on the customer service you received at a restaurant or car dealership. Customer Service is not just anything--it's EVERYTHING when it come to customer retention.

As a leader in the hospitality industry and a sales trainer, Anna gives valuable insights into key principles for not just getting a customer, but keeping them coming back. A buyer is a buyer is a buyer and you can keep it that way with good customer service.

The term volunteer isn't used as much in the fire service in the United States as of late. We will discuss this topic with Perry Davis, Department Chief at Oak Grove Volunteer Fire Department, which is a 100 percent volunteer fire station. Join us as we get tips from him on how to spur citizens to volunteer to serve.