Data Recovery

Customer Reviews

Thanks for your help. I was able to successfully restore many critical files from
a corrupted hard disk. Your product saved me a great deal of time and trouble. Thank
Your Very Much!

David Sauer

I wanted to extend my ultimate gratitude and thanks to you and your team. Not only
did your company recover the data quickly and at half the price of other companies,
everything was recovered and our office is back on track after the NAS failure.
I really appreciate a company doing its business so well as Disk Doctors did; and
will definitely sing your praises for all to hear. Excellent customer service all
around. Thank you again!

Skylar Stoleson
Director IT
TheDQTeamDOTcom

Many special thanks for your support in getting my drive issues handled. I am able
to access all the files that were recovered. You guys are great!
I thought I was missing a folder until I realized I was searching under the wrong
folder name. I am happy! We are good and all is well!
Thank you.

Alice Arthur
Minister, Motivational Speaker

What do you do when a power surge destroys your hard drive and you loose hundreds
of hours of work, irreplaceable images, and your ability to complete jobs for clients
with looming deadlines? My first instinct was to cry, then scream. My
IT manager tried and failed to recover my data and recommended that I try a disaster
recovery service. We went on line and called several companies, and when we reached
the Disk Doctors, we knew we had found a company that could help us. I delivered
my toasted hard drive to their Vancouver location late in the afternoon and by 6:30
am the following morning a representative had emailed me with a reassuring message
and time line for the work. The following Friday I received one of the happiest
calls of my life. My data had been completely recovered. I cried and screamed
again, this time with joy! Over the last two days I have been thrilled, delighted,
relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible.
Disk Doctors are now on my top-persons list and I am telling all of my colleagues
about their services!!!

Sandy McKellar, B.Sc. (Forestry)

My hard drive crashed leaving me without my critical financial information and research
that is crucial to my business. After checking various vendors on the Internet,
I chose Disk Doctor Labs because of their level of service, and they far exceeded
my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally
took charge of my account, quickly fixed the problems and returned my restored files
within a week on a hard drive that I could return for an account credit. Throughout
the process, Disk Doctor Labs kept me informed, responded quickly to my calls and
delivered my lost files quickly, efficiently and at an extremely fair price. I recommend
them unequivocally.

Thank you!

Bruce Butterfield
Vienna, VA and Chicago, IL

I am very happy to report that the data recovery was successful!!!

Thank you and your team for saving the day ! A weight has been lifted from my chest. I would definitely recommend your services in the future.

What is Data Recovery?

Data recovery is a process of rescuing data from damaged, failed, sabotaged, or
inaccessible data storage media when all normal means of data access have been exhausted.

How to Avoid Data Disaster?

Every data storage device is bound to fail at some point in time without exception.
The best way to overcome or avoid consequences of such unpleasant incidents is to
have a back up system in place, where one could backup important data quite regularly.
There are tons of options available as far as onsite or offsite data backup solutions
are concerned. A quick search about "Data Backup" using Google or any other major
search engine can generate good number of leads.

What are the Symptoms / Reasons of a Data Device Failure?

Your data device might be showing some of the symptoms listed below. Or, you might
already know what reasons are making the data inaccessible. This can be due to physical
damage to the storage device or logical corruption to the file system or operating
system preventing device from being accessible by the host operating system or computer
BIOS. Below, we have listed many of them.

Clicking sound heard from device

Hard disk drive not spinning up

Electronics controller card is damaged

Smoke was observed / smelled

Device firmware has become corrupt

Hard disk drive components failure

Fire or water damage

Media surface contamination / damage

Inaccessible drives / partitions

Virus attack has corrupted the file system

Accidentally deleted files / directories

Accidental reformatting of partitions

Missing or deleted partitions

Applications are unable to run or load data

Computer won't boot

Computer has blue screen

RAID controller failure

RAID configuration lost

Accidental reconfiguration and initialization of RAID array

Multiple drives failure of a RAID array

RAID partition missing

Water damaged tapes

Broken tapes

Tape backup failures

Overwritten tapes

What are My Data Recovery Options?

Disk Doctors has been a leader in providing data recovery services and software
to end users, corporate, and government sectors. So when individuals and enterprise
users need a reliable, fast, technologically advanced, and yet affordable data recovery
services; they have chosen "Disk Doctors" repeatedly, as our services and success
rate has been second to none.

If your device has displayed any of the symptoms listed above, then you may consider
any of the following recommendations.

DIY (Do It Yourself):

If one is technically savvy and comfortable in handling the data storage devices,
and sure about physical fitness of their data storage device, then they can download
demo versions of Disk Doctors award winning data recovery software to determine
whether the issue could be addressed using a recovery utility before spending money
to purchase the software. If this helps, then more power to you.

Note: We do not recommend this solution to most; as we have observed
the situations getting out of hand while attempting DIY quite often mostly due to
inexperience. And often destroying any chances of future recovery attempts.

Get Professional Help:

If your data is important, then seeking professional help is a must regardless of
the condition of data storage media. Professional help includes only well established
and reputed data recovery companies with a proven track record.

Taking your disk drive to a computer store for data recovery equates asking a nurse
for brain surgery; as 99% of the computer stores' recovery capabilities are quite
limited as data recovery services is not their core business.

How Much Data Recovery Would Cost?

Single Hard Drive: The recovery cost for a single hard disk drive
can run a wide range (anything from $350 to $3000 depending upon the nature of problem).
It is not possible for us to provide an exact recovery cost without diagnosing the
data storage media. The best thing would be bringing or shipping the problem drive
to our lab. We will perform a free evaluation of your device and give you an exact
dollar quote based on the challenge on hand. The diagnosis process takes 2-6 hours
and is performed as soon as we receive the faulty data storage media. So, we prefer
to offer free diagnosis (a saving of $150) before we give you a no-obligation firm
recovery quote. At that time, you can decide whether to go ahead with the recovery
process or decline it. Upon your quote approval, we will try to fix the drive problems,
recover the data, and a list of files and directories of recovered data will be
emailed to you for verification. The recovery cost is independent of the size of
recovered data. No recovery results in zero charge except return shipping.

RAID Array: The minimum recovery cost for a RAID array starts at
$1500 for a mirror set. For other RAID types the cost to recover a RAID greatly
depends upon the number of disks in the array, RAID array type, individual disk
size, number of failed disks in an array, along with many other variables that factor
in while determining the cost to recover a failed RAID array system. We strongly
recommend getting in touch with one of our certified RAID experts to share the details
of your failed RAID array in order to find out a ball park figure. An exact quote
can be furnished only after thorough analysis of your failed RAID array in one of
our labs.

Tape Backup: There is a non refundable $150 fee for tape analysis
applicable towards tape recovery or tape conversion service. Tape recovery cost
varies a lot depending upon tape type and nature of the issues with tape backup.
An exact recovery quote can be provided only after scanning the tape media.

Tape Backup: There is a non refundable $150 fee for tape analysis
applicable towards tape recovery or tape conversion service. Tape recovery cost
varies a lot depending upon tape type and nature of the issues with tape backup.
An exact recovery quote can be provided only after scanning the tape media.

How to Contact Disk Doctors?

Disk Doctors provide world class customer support for data recovery services. Support
options for our services include online case submissions, phone consultation, and
live chat services. Familiarizing your data loss situation is quite important; this
is why we highly recommend you call our customer services representatives. Our dedicated
data recovery services support team is highly trained and will answer your questions
in terms you will understand. Our support team is always there to help you in any
way that we best can. To make things smoother, we offer a number of contact methods
for you to select.

Where Can I send my Device for Evaluation?

Select this option to submit / ship your case to Disk Doctors. Please try to provide
as much details as possible, this would help us to examine your case with more information
and can be decisive in terms of recovery and also would reduce further unwanted
interactions to get right information.

Submit Case Online

Customer Reviews

Thanks for your help. I was able to successfully restore many critical files from
a corrupted hard disk. Your product saved me a great deal of time and trouble. Thank
Your Very Much!
David Sauer

I wanted to extend my ultimate gratitude and thanks to you and your team. Not only
did your company recover the data quickly and at half the price of other companies,
everything was recovered and our office is back on track after the NAS failure.
I really appreciate a company doing its business so well as Disk Doctors did; and
will definitely sing your praises for all to hear. Excellent customer service all
around. Thank you again!
Skylar StolesonDirector ITTheDQTeamDOTcom

Many special thanks for your support in getting my drive issues handled. I am able
to access all the files that were recovered. You guys are great!

I thought I was missing a folder until I realized I was searching under the wrong
folder name.
I am happy! We are good and all is well!

Thank you.

Alice ArthurMinister, Motivational Speaker

What do you do when a power surge destroys your hard drive and you loose hundreds
of hours of work, irreplaceable images, and your ability to complete jobs for clients
with looming deadlines? My first instinct was to cry, then scream. My
IT manager tried and failed to recover my data and recommended that I try a disaster
recovery service. We went on line and called several companies, and when we reached
the Disk Doctors, we knew we had found a company that could help us. I delivered
my toasted hard drive to their Vancouver location late in the afternoon and by 6:30
am the following morning a representative had emailed me with a reassuring message
and time line for the work. The following Friday I received one of the happiest
calls of my life. My data had been completely recovered. I cried and screamed
again, this time with joy! Over the last two days I have been thrilled, delighted,
relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible.
Disk Doctors are now on my top-persons list and I am telling all of my colleagues
about their services!!!

Thank you!Sandy McKellar, B.Sc. (Forestry)

My hard drive crashed leaving me without my critical financial information and research
that is crucial to my business. After checking various vendors on the Internet,
I chose Disk Doctor Labs because of their level of service, and they far exceeded
my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally
took charge of my account, quickly fixed the problems and returned my restored files
within a week on a hard drive that I could return for an account credit. Throughout
the process, Disk Doctor Labs kept me informed, responded quickly to my calls and
delivered my lost files quickly, efficiently and at an extremely fair price. I recommend
them unequivocally.

About Disk Doctors

Disk Doctors have been rescuing data from failed data storages since 1991… most
reliable and well rounded data recovery company, equipped with over two decades
of experience and knowledge base, ready to tackle complex drive and server disasters
head on.

We have seen everything that could go wrong with any type of data storage device
and know the best remedies to fix complex problems to regain valuable data in record
time.