"Excellence is an Art won by Training and Habit."- Words Klaus lives by.

Klaus has over 20 years of China experience and has lived in Shanghai for more than 6 years.

His seminars mainly focus on providing a deeper level of communication and comprehension of a target culture, including its mind set and thinking patterns. First one's own culture imprint is examined and the way it influences communication style and cooperative endeavors. Theoretical input, classical critical incidents, role-play, group work and discussion are then used to assure a high-degree of interactivity and know-how transfer to the participants.

Klaus' business expertise lies in the fields of marketing, public relations, tourism and training with a focus on China. For six years he has been working for the German Chamber of Commerce to combine economic targets with social and cultural considerations. His knowledge is beneficial in enhancing cooperation between China and Western countries.