Venue information

With its redevelopment completed in October 2009, the reinvigorated LG Arena is a must stop destination on the European Touring Circuit.

The former NEC Arena, which was renamed the LG Arena in 2008 after a sponsorship rights deal with LG Electronics, features brand new seating, hospitality, bars, restaurants and other essential customer facilities as well as improved backstage areas.

With a more intimate seating configuration the arena provides an outstanding audience experience and continues the legacy that The NEC Arena began when first opening its doors nearly 30 years ago.

Selected reviews for this venue:

Great venue where ever you were sat, you had a great view.
We paid for corporate tickets and felt like royalty.
I would go again in the same way.
It was a lot to spend but worth every penny.

Prince(20/05/14) - Prince & third eye girl.

Prince, what can you say about the man !!!!
I have Seen this man 5 times and he has everything you could want
In an artist. And I think this performance is up there with the
Best of them.
I have never seen anyone own the guitar like him.
Third eye girl were amazing they are one of the
Best groups he has played with.
I would want to see him every time he toured.
Been a fan as long as I can remember.

The Donny & Marie Osmond show was absolutely brilliant. Whether singing together or on their own they were both fabulous. Backed by wonderful musicians and incredible dancers it was a night of nostagia with old favourites being sung but also their latest hits, some great songs from musicals and few different styles thrown in. Like most of the females in the audience, my friend and I went primarily to see Donny, but I have to say we were blown away by some of Maries numbers - the operatic numbers she did were incredible and her rendition of Pie Jesu had me in tears. A definate must see show.

Selected fan reports for events at this venue LG Arena Birmingham

Prince

15/05/14

Prince & third eye girl.from Keith Moon, 20/05/14

Prince, what can you say about the man !!!!
I have Seen this man 5 times and he has everything you could want
In an artist. And I think this performance is up there with the
Best of them.
I have never seen anyone own the guitar like him.
Third eye girl were amazing they are one of the
Best groups he has played with.
I would want to see him every time he toured.
Been a fan as long as I can remember.

Barry Gibb

21/09/13

Worth every pennyfrom LM, 23/09/13

Fantastic concert. I think he was a little overwhelmed at the standing ovation he got when he first came on stage. Great playlist including some unfamiliar tracks. Good support from Sammi and Stephen Gibb and tremendous band and backing singers. Get tickets for the remaining concerts if you can. A great night.

Rush

26/05/13

Fantastic!from Zitman, 18/07/13

Absolutely superb. A great mix of old and new. The tracks from the new album were excellent especially with the Clockwork Angels String Ensemble.
Typical Rush: entertaining and flawlessly performed.

Directions

Address: LG Arena

National Exhibition Centre,
B40 1NTBirmingham

Public transport

The LG Arena is situated adjacent to Birmingham International Rail Station; if you are coming to a concert or event at the LG Arena then it is just a short walk from the station. Depending on your origin station you can travel directly by train to the LG Arena by alighting at Birmingham International. If your point of origin does not provide a service directly to Birmingham International you will need to travel to Birmingham New Street first and get a connecting train from there.

Birmingham New Street Station is a short journey of approximately 10-15 minutes from Birmingham International Station.

Once off the Train

Once you have arrived at Birmingham International Rail Station take the stairs or lift from any platform up to the station interchange. The entrance to The NEC is situated on the right hand side as you exit the station and is clearly signposted. Continue to walk along the covered walkway called the bridgelink where you can then follow signs to the LG Arena.

By road

The LG Arena is situated 8 miles east of Birmingham city centre; its central location ensures it is at the hub of the UK motorway network. Visitors from any direction can travel to The NEC site directly using the following motorways - M1, M5, M6, M6 Toll, M40 and M42.

The NEC is signposted on motorways and major roads and is marked on most good maps. If you are travelling by car, we recommend that you allow plenty of time for your journey. For live traffic updates, visit the Highways Agency website here.

M6 Toll As a free flowing alternative to the M6, the M6 Toll offers reliably shorter journey times through the West Midlands. It runs between Junctions 3A and 11A of the M6, and there is easy access to the NEC/LG ARENA via the M6toll / M42. > M6 Toll website Using Sat Nav If you are using a satellite navigation system please enter the postcode B40 1NT to pinpoint us. Please be aware that the Sat Nav system will not direct you into an onsite car park. Please follow the clearly signposted directions once in the vicinity of the venue.

Parking

The NEC site has numerous car parks that are broadly categorised into North, East, South and West. All in all there are over 20,000 parking spaces on site. On arrival at the NEC, please follow directional signage to the Arena, which will lead you to the nearest available parking area for the event. Typically, for events at the LG Arena, visitors will be parked on the South, East and West car parks. Please note that parking areas are subject to availability and other NEC site activity. Being such a large site with a number of entrances, it is recommended that you refer to the NEC site map (enclosed on ticket wallet) before your arrival to avoid adding time to your journey.

If you have difficulty walking, we would suggest you park on the East car parks, where a shuttle bus service will be provided to and from the Arena. Most buses include a wheelchair space. There is no shuttle bus service provided for visitors parked on the South and West car parks, so we would only advise visitors who are happy to walk to the venue to park here. Please see below the approximate walking distances from each car park to the Arena: South car parks are between 130 and 455 metres away from the Arena main entrance. West car parks are 830 metres away. East car parks are between 1010 and 1,400 metres away.

Disabled Car Parking

The NEC site has designated car park spaces for visitors with disabilities. All vehicles displaying blue badges will incur no car parking charges. Please head to Gate 2 on arrival, where you be directed to a suitable car parking area.

Wheelchair Hire

If you need a wheelchair and have your own, please bring it with you. We only have a very limited number of manual wheelchairs available for hire free of charge. We strongly advise visitors to pre-book equipment to avoid disappointment by telephoning 0121 200 2000 ext 47106. For any visitors who do not pre-book, remaining stock will be issued on a first come first served basis.

Certain restrictions apply however: Please note that wheelchairs are for use inside the venue only and cannot be taken to car parks. Please note that the intended use of hire wheelchairs is as a shuttle service to your seat from the main entrance and back again.

Unfortunately, we cannot allow visitors to keep hire wheelchairs for the duration of the event.

Pick Up and Drop Off

If you have a friend or family member bringing you to and collecting you from the Arena, they need to head for South 5 car park on arrival, where a Traffic Officer will give them details of where and when to collect you at the end of the show. Please note that due to the sheer numbers of people on site, it is not possible for pick ups and drop offs to take place outside the Main Entrance door. If your driver is staying on site, facilities may be available for them to use in Forumlive (our main entrance foyer) once the main act has gone on stage. This is subject to availability and not always possible. Please ask staff on arrival for approximate timings and availability.

Ticket Collection

Due to redevelopment work at the LG Arena, it is recommended that visitors travelling by car, who need to collect tickets from the box office at the LG Arena, should park on the south or east car parks.
Car Parking Charges

Unless stated otherwise the cost of parking in an onsite car parking space is £8.

Accessibility

Information for Disabled VisitorsFind information on access and parking, toilets, hearing assistance, medical facilities, wheelchair hire and dedicated ticket lines. If you have any queries or need assistance during your visit, please contact any member of staff who will be happy to help. We hope you enjoy your visit.

Access & ParkingIf travelling by train alight at Birmingham International Railway Station, access to The NEC and the LG Arena is via the bridge-link. All levels of the LG Arena are accessible to wheelchair users, via ramps or lifts. The Piazza and Atrium main entrances have automatic doors. A lift between Hall 5 and Toute Suite opposite the Main Piazza Entrance takes disabled visitors from Piazza level 1 to level 2. Assistance dogs are welcome at our venues; however we do not recommend that they are brought to concerts or other loud events.

For Health and Safety reasons we are unable to allow people on crutches or wheelchair users onto the Arena Floor during standing concerts. For vehicles displaying blue badges, parking is free of charge at both our venues, situated at or near the main entrances. Additional parking is also available, in main car parks, and these are serviced by free shuttle buses which are accessible to wheelchair users. On arrival at venues, Traffic Officers will direct you to the most convenient parking area. Please check your tickets for the doors open time, and arrive in plenty of time. The LG Arena can be extremely busy before the start of a concert or event.

Hearing ImpairmentsAn induction loop system is operational in selected seating areas, which can be linked to visitors’ hearing aids. The system can also be used by visitors who do not have a hearing aid. Customers wishing to utilise this system should inform the Box Office when purchasing tickets and should contact a steward on arrival at the venue in order to be supplied with the appropriate equipment. Telephone 0844 581 0700 Dedicated Telephone Ticket Line All disabled visitors, attending concerts are advised to call our Dedicated Ticket Line for disabled visitors when booking tickets. Please inform us at the time of booking if you need a wheelchair space or have any special requirements, so that we can arrange for everything to be ready on your arrival. We will also help you find the most convenient seating for visitors with visual impairment. Assistance dogs are welcome at our venues, but owing to sound levels involved, we recommend that you do not bring Assistance dogs to concerts or other loud events.

For The ICC 0121 780 4949 (+44 121 780 4949 from outside the UK) Dedicated ticket line opening times: 10am - 6pm Monday to Friday, extended to 8pm on concert nights (not including Public Holidays) 12pm - 5pm Saturday, when there is no performance 10am - 5pm Saturday, when there is a daytime performance 10am - 8pm Saturday, when there is an evening performance 2pm - 5pm Sunday, when there is no performance 10am - 5pm Sunday, when there is a morning performance 12pm - 5pm Sunday, when there is an afternoon performance 2pm - 8pm Sunday, when there is an evening performance

Medical Facilities The NEC: The main Medical Centre is in the Atrium, by Atrium entrance 2, opposite Hall 8. Qualified nursing staff are on duty throughout all exhibitions and events. The Piazza Medical Centre is located next to Hall 5 and is open when there is site activity in the Piazza

The LG Arena: There is a Medical Centre at the rear of Block 3. Qualified nursing staff are on duty when the LG Arena is open. In an emergency, please notify a member of Security who will radio for a nurse. If you require a private area for personal care, (e.g. private changing facilities) please contact our medical centre in advance on 0121 780 4141 in order to discuss your particular requirements

Medical EmergenciesIn the event of a medical emergency please notify a member of Security or any member of staff who will be pleased to help you. Alternatively, call the Medical Centre on 2222 using the internal telephones located inside the main venues.

Wheelchair HireFor concerts and events at the LG Arena, manual wheelchairs are available, free of charge. We strongly advise visitors to prebook equipment to avoid disappointment by telephoning 0121 200 2000 ext. 7106. For any visitors who have not prebooked equipment and arrive on the day, any remaining stock will be issued on a first- come, first-served basis. Certain restrictions apply, please ask upon booking. For exhibitions at The NEC our service partner Magbility operate a mobility equipment hire service. We strongly advise visitors to prebook equipment to avoid disappointment. Magbility operate a telephone booking line Monday to Friday 0900hrs-1700hrs on 01527 837076. For any visitors who have not prebooked equipment and arrive on the day, any remaining stock will be issued on a first- come, first-served basis. Manual wheelchairs are free of charge to blue badge holders, £5 per day to other visitors. Electric scooters are £15 per day for all visitors. This is a non-refundable scheme.

ToiletsThe LG Arena has unisex accessible toilets. These are located at the rear of Blocks 1, 6 and 17, all of which are controlled by the use of a RADAR key. Please contact one of the stewards in the area for the use of a RADAR key. As part of an ongoing improvement plan, these toilets will be upgraded to unisex. Help us to improve our service An in-house committee meets regularly to address services for disabled visitors, and regular audits of our building are undertaken in respect of access. If you have any suggestions or comments you wish to make, please advise a member of staff.