Mail Tracking System Videos

The videos on this page have been produced so you
can see what our mail tracking system looks like and
how easy it is to use.

Please click on the image,
which will take you to the videos page

The videos are not intended as a replacement for
a onsite or online demonstration, so please contact
us to arrange a demonstration.

Booking In Mail and Parcels

This video shows the normal process of booking in
items.

It includes a speed test, so you can see how
quickly you can book in 10 separate items. Much
quicker than pen and paper.

We also show how user defined fields can be
quickly set up, so you can record things that are
specific to your organisation and how they are
searchable. The example includes a Purchase Order
field.

Can we use the Courier Barcodes?

We are asked this question so often, so we
thought we would explain why it is best to record
them, but print your own barcode as well.

If a company is suggesting
you use the Couriers Barcode to book in and deliver
the item - we strongly suggest you watch this video.

Menus and What You Get

This video shows you the main Staff menus, so you
can quickly see:

It is really easy to use

The reports and functions you get with our
system

Service Level Reporting

Here we show you how you can obtain a Service
Level Report for any period of time (single day - a
year) in a few seconds.

The video shows you how performance zones are set
up, how the report can be run for a single or all
departments, one service or all services etc. It
will show you how column grouping allows you to
analyse your data and see how failed delivery
attempts affected your performance.

Late Prevention Tool

Imagine having a tool that told you when items
were in danger of becoming late, while you still
had a chance to do something about it.

The video shows you that you can have this
today! We look at the Late Warning Predictor in
DeliveryPoD Pulse (a free tool we provide for
mailroom managers).

Web Based - What does it mean?

This video explains what "Web Based" means for
non technical people.

We look at what this means to mailroom staff in
plain English and how it may benefit them.

Did you know you can have a Web Based System on a
single, standalone PC?

How about being able to check on a delivery from
the nearest PC, phone or tablet?

Using the Mobile Computers

Here we show you the mobile computer being used
to track items in a variety of setups.

You will see every screen from Logging On to
Obtaining Signatures and recording Damage with the
inbuilt cameras.

Configuring Tracking Stages

Our system is configured around the way you work.
This goes to the point of Menu Options and Prompting
Sequence on the mobile computers - yes, you can
actually control exactly what your staff are asked
to do at each step!

In this video we show you how we configure the
tracking stages (which you can also do yourself),
for a few common mailroom scenarios:

Basic Delivery

Customer Collects

Damage Reporting

Using Mail Trolleys

Using Delivery Vans

Failed Delivery Reporting

Reports and Searching for Items

This video shows you how easy it is to find items
and get to the tracking report.

Mailrooms often get asked questions such as "a
customer sent it Royal Mail Recorded but has lost
the tracking number and only put the department name
- where is it?" The video shows how easy this is to
deal with using our mail tracking software.

Managers Real Time Reporting

It is often important to see things as they
happen, not after they happen!

This video shows DeliveryPoD Pulse which allows
Managers to see a constant stream of useful
information:

Overview (items in,
delivered, not deliver, on trolleys etc)

Late Prediction - e.g. show
me items within 45 minutes of being late not yet
on Trolleys.

Activity as It Happens -
Option to drill down to follow items to a
specific department, type of item (letter,
parcel, IT equipment), mobile computer user etc

Service Level Reporting -
Runs in 5 seconds, so you can see how you are
doing throughout the day, every day - if you
want

Setting Up Automatic Emails

In this video we look at the role of automatic
email in keeping people informed and at just how
easy it is to set them up.

We set up automatic emails for:

Items Received at Mailroom
- Setting up an email that notifies the person
an item is addressed to that it has arrived at
the mailroom.

Failed Delivery - nobody at
desk to sign for items

Delivered to Colleague - to
stop that scenario of the person who promised
to pass the items on forgot to and left the
office!

Items Damaged - sending an
email when a mobile user reports that an item is
damaged or opened.

Person Specific Email -
setting up automatic emails, that only apply to
items addressed to one person.