Business Operations Telecommuting Technical Support Jobs

A healthcare company is seeking a Remote Automation Support Professional in the Memphis. Candidates will be responsible for the following: Providing technical phone and on-site support. Performing service support activities to maintain system performance.

Creatively working the business to create solutions that support the CCSE team. Developing and managing integrated work plans, monitoring progress against goals. Required Skills: Must be able to travel 50% of the time.

Defining, sourcing, and implementing the right automation stack to support sales goals. Providing tactical support on pipeline reviews and sales forecasting. Skills and Requirements Include: 2-3 years of experience in sales operations. Salesforce expertise.

Identify, evaluate, analyze, and recommend changes in support of assigned applications. Support the planning, design, development, build and/or configuration of supported applications. Qualifications Include: Potential to be onsite briefly at the onset of the project.

Acting as performance manager for a team of technical resources. Performing daily health checks of platform to ensure service is operating at optimum levels. Participating in application architecture and design review. Must meet the following requirements for consideration:

Develop policies to support success for all corporate products and corporate students. Analyze and implement company policies. Qualifications Include: Some travel may be required. Knowledge of principles and processes for providing exceptional customer service.

Successfully execute the Epic PB build. Support and optimization. Required Skills: Potential to be onsite briefly at the onset of the project. Epic Professional Billing Certification. At least 3 years of Epic PB build experience.

Proven ability to drive complex initiatives and deliver results. Sound understanding of the SaaS selling process and the content needed to support this process. Excellent written and verbal communication, facilitation, and presentation skills.

Core Responsibilities of this position include: Leading in the business solution design, by providing input to and validating technical design process model. Obtaining results - includes cost-savings, quality and service impacts for process improvements.

Evaluating business impact to make decisions. Qualifications Include: Ability to travel 50% of the time. Bachelor's degree with 4-5 years’ customer support experience. Knowledge of regulations and standards affecting IVDs and Biologics.