Recently Oxley Home Care commenced providing home care personal services for my father. The Senior Care Coordinator was very prompt in coming to visit my father and in organising support within a week of my phone call enquiry. She has been very friendly and helpful, and keen to ensure that the Care Worker is a good match for my father. We appreciated her phone call following up after the Care Worker's first visit to check that Dad was happy and that his needs were being met.
Dad is indeed very happy with the support of his Care Worker - "She is a delightful young lady with a personality that brightens up my day. She comes for one hour five mornings a week, and is meticulous in carrying out the allocated tasks. She is efficient and uses her initiative." Many thanks Oxley Home Care! Margaret Grainger

Oxley Home Care are real professionals, and I was lucky to find them. They followed up promptly on my initial call, and always stayed in contact. They went out of their way to help me get started with a care worker, who was always prompt and supportive. I can highly recommend them !

I do not know what I would do without Oxley Home Care.
From Management/Office staff to Carer's, the service is exceptional.
The level of service and the interaction of Carer's with my parents is just amazing. Absolutely exceptional.
At times I have needed adhoc services urgently and Oxley Office staff has organised this with ease for me.
I cannot praise Oxley Home Care enough.
I know they have my parents needs and wellbeing a priority.
I do not hesitate in recommending Oxley Home Care .

I have been very fortunate to find a provider like the Oxley Home Care team. From senior management to Regional care Manager, to all the lovely ladies in the office and all the care workers that have assisted in helping me take care of my mother at home, I have found them to be very professional in all aspects of there work. They have been very understanding and caring and very compassionate , always willing to do above and beyond in assisting me to take care of my mother and giving me and my family the moral support to continue to do so. I highly recommend Oxley Home Care to anyone who is in need of any type of care for themselves or for there loved ones or even for a friend. You will not be disappointed. Thank you so much Oxley Home care Team. You are amazing. Please continue the terrific work of always helping others.
Thank you again. Sr. Sofia.

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What is an Aged Care Assessment?

Are you in the process of applying for a Home Care Package? Have you had your aged care assessment?

Are you wondering what the Aged Care Assessment Team do and who they are?

The Aged Care Assessment Team independently assesses frail older people to determine if they’re eligible for approval to access aged care services, including a Home Care Package.

The team is made up of registered nurses, social workers, occupational therapists, physiotherapists and psychologists trained in aged care assessments and with clinical experience in aged care.

They can offer advice and support in your access to care but won’t make recommendations on facilities or service providers of aged care. They can assist vulnerable clients with negotiating access to care and providers.

What happens during an Aged Care Assessment?

Most assessments for aged care take place in a person’s home, but can take place in a hospital. The assessors encourage you to have a family member or friend with you at the assessment.

The assessor will ask for your written consent to do the assessment.

They will then need to discuss your:

Medical history

Physical function

Cognitive and behavioural functions

Assess your physical environment and

Understand your personal wishes.

It’s a good idea to have these handy during your assessment:

your Medicare number

a copy of any referrals from your doctor

any information provided to you that you may want to discuss with the assessor

your GP or other health professional contact details

information on any current support you receive.

What questions should I expect during my assessment?

During your Assessment, you will be asked about what you can do for yourself and what you are seeking assistance with.

It will help if you can think about what your needs are and about the help you will want in the foreseeable future.

You may be asked about:

Any support that you are currently receiving

If you have any health concerns

How you are managing with activities around the home

Some questions relating to your safety in the home.

During the assessment you may be observed moving in and around your home.

The assessor will work with you to develop a support plan to help identify your strengths and your areas of difficulty, goals and what you would like to achieve. The team will then outline the options of care and its availability to you. It’s important that you provide a full account of your care needs.

Some older people worry that an assessment means a fast-track into a nursing home. The truth is, that most people will be linked into community care services to help them stay living in their own home.

The assessment is an opportunity to identify options. You can decide once you have received the outcome of your assessment. Once you’ve had your assessment, you can make up your own mind about whether you want to accept the outcome.

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What is an Aged Care Assessment?

Testimonials from our valued clients.

My Care Worker, Karin, is so efficient, capable and caring. She has proved to be intelligent, reliable, conscientious and her integrity is undoubted. She has been a huge factor in my living in my own home with all my health problems. Her assistance in so many ways has contributed greatly to me achieving this and hopefully will continue for some time to come. I am very lucky to have the assistance of such a capable and understanding Care Worker from Oxley Home Care.

Brian, Wahroonga

Testimonials from our valued clients.

Our experience with Oxley is seamless, friendly, pro-active and extremely supportive. We would like to make special mention of their speedy response times when adhoc requests for care services are made. As shift workers this service is invaluable and Ashley goes above and beyond in these communications and interactions with us. Anna has been amazing offering advice and is open minded to trialling and sourcing new devices to assist us. Maria is an exceptional carer who does more than required and was able to make a quick connection and friendship with our mother. Thank you team!

Anna, Parramatta

Testimonials from our valued clients.

To all the team at Oxley, I cannot thank you enough for all the help, kindness, patience, and support you have given my Mother over the past year. Mum speaks so highly of you all and my life has been made so much easier because of you. Keep up the good work.

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Collection notice

When you visit Oxley Home Care’s website site and interact with Oxley Home Care’s staff we may collect personal information including sensitive health information for the purposes of assessing whether we can provide care and support services to you, a family member or friend. For further information please refer to our Privacy Policy and Collection Notice on this website.