Job Details

Care Team Associate (753190)

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Position Description

The Care Team Associate (CTA) will effectively support the successful implementation and execution of all pharmacy programs and processes. The Care Team Associate will provide support to the pharmacy staff to ensure applicable program processes and operational responsibilities are met. The Care Team Associate will be responsible for determining eligibility of members ing for the Medical Assistance Program (MAP). This position will also provide support in troubleshooting any member issues identified by the pharmacy staff during member outreach calls.

Provides clerical and/or administrative support to clinical staff and managers for special studies, projects and reports

Provides excellent customer service by serving as a resource to all internal and external customers

Attends required meetings and participates in special committees as needed

Performs other duties as assigned

Required Qualifications:

High School Diploma or GED required

Two years of administrative support experience

At least six months experience in a medical setting

Basic knowledge of Microsoft Office products, including Word and Outlook

Must be able to work independently, with some supervision and direction from manager

Possesses medical terminology knowledge base

Must possess and demonstrate excellent organizational skills, customer service skills, and verbal and written communication skills to include but not limited to patients, physicians, clinical staff, contracted providers and managers

Must maintain and demonstrate a high degree of professionalism to include both personal conduct and appearance at all times

Must maintain strict confidentiality at all times to include but limited to patients and coworkers

Must comply with all organizational policies regarding ethical business practices

Must adhere to all department policies and procedures

Preferred Qualifications:

Certified Medical Assistant training or certification preferred

Two or more years of experience in a physician’s clinic or hospital preferred

Bilingual language proficiency (English/Spanish)

Ready to answer the call? Take this opportunity to do your life's best work.(sm)

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 90,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.SM

Job Location Information

Additional Job Detail Information

Employee StatusRegular

ScheduleFull-time

Job LevelIndividual Contributor

ShiftDay Job

TravelNo

Telecommuter PositionNo

Overtime StatusNon-exempt

Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.