Mobile ordering is set to dominate the industry thanks to the continued adoption of smartphones across the US whilst this digital revolution is impacting the actual physical design of many brands’ stores. Here are more of Hospitality’s top guest-facing tech stories...

It seems like common sense that the more tailored the information and offers you send to your customers, the more likely they are to buy and remain loyal. But it hasn’t been until relatively recently that Hospitality operators were able to access the gold mine of...

This month we learn that Smartphone separation anxiety is actually a thing - and it’s on the rise, self-order kiosks aren’t just for the big, well-funded chains and that integration, engagement through loyalty and focusing on incremental...

One platform to rule them all As we covered in our last blog (3 reasons why a platform approach is the only answer to your digital strategy dilemmas), brands are recognising the need for a better, simpler way of managing their complex mix of non-integrated...

It’s been another busy month in the world of Hospitality tech news. From evidence that kiosks aren’t in fact killing off fast food jobs and how operators should be mindful of kiosk costs to how brands can get their employees on board with new technology,...

3 reasons why a platform approach is the only answer to your digital strategy dilemmas CMOs in the Hospitality industry are sitting on a technology systems time bomb. The past few years have seen brands in the industry go from...

A ton of great industry reports and data have been published recently from the likes of Oracle Hospitality and CGA. We cover some of the major findings and what this means to you as an operator: Consumers would spend more if they could order from their Smartphones...

Operators about to launch their app for ordering food often ask about how to drive engagement and get people to continue to use their app following download rather than rashly deleting it when they need space for photos or music. Strong engagement and offering real...

With the dust barely settled from one of the hospitality industry’s biggest shows, we wanted to bring you a couple of our top takeaways from this year’s NRA! Kiosks, kiosks, kiosks. If you hadn’t noticed already, kiosks are hot. You only need to take a look at what...