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18 month minimum term. Sky Q experience subscription: £12 extra pm. Sky Q experience subscription required to: 1) Watch TV around the home on tablets or TVs. The ability to watch on an additional TV screen comes at a cost of £99 per additional TV (Additional TV Viewing Fee). We'll lend you one Sky Q Mini per extra TV, at no cost. For new Sky TV customers: Additional TV Viewing Fee discounted to £20 for your first additional TV then payable in full for subsequent TVs. For existing Sky TV customers without Sky+ Multiscreen: Additional TV Viewing Fee discounted to £50 for your first TV then payable in full for subsequent TVs. For existing Sky Q customers: £75 Engineer set-up fee also applies. Additional TV Viewing Fee discounted to £20 for your first additional TV and £69 for subsequent TVs.

For optimal network performance we recommended connecting no more than four Sky Q Mini boxes. Content from up to two Sky Q Mini boxes can be watched concurrently. In home: watch recordings included in your Sky Q channel pack and most free to air channels. See sky.com/skyqchannels for more information. Red Button and BBC on demand content unavailable via Sky Q App; 2) Pause on one screen and continue on another; 3) Take recordings with you to watch offline. Save selected recordings from last 90 days from the main Sky Q box or download on demand programmes to compatible tablet connected to home broadband to watch offline. Finished recordings may be unavailable to sync for up to a few hours. Two syncs/downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after sync/download.; 4) Watch Ultra HD content (only available to customers with a Sky Q 2TB box). Ultra HD not available on Sky Q Mini boxes or Sky Q 1TB box. Box Sets pack and HD subscription required to watch box sets in Ultra HD. Sky Sports and Sky Cinema required to watch sports and movies in Ultra HD. Widest range of Ultra HD Content: Comparison against online and Pay TV UK subscription services based on Ultra-HD content. See sky.com/shop/tv/sky-q/uhd-shows for more information.

3 months free Spotify Premium offer: Available for new and existing Sky TV customers. Not available to existing Spotify Premium subscribers, Premium for Family subscribers, or if you have previously enrolled in a Spotify Free Trial. Spotify access through Sky Q box and other devices, Spotify app not available on Sky+ boxes. New customers: add Spotify Premium after you've completed your Sky Entertainment order. Spotify Premium £9.99 a month after trial unless cancelled. See further terms below.

Sky Q app

Download the Sky Q app to enjoy live and on demand TV on your compatible tablet or mobile. Pause a show in one room and pick it up in another. And with Sky Q experience you can save recordings to watch when you’re offline.

Plus, you can now watch anywhere in the EU, at no extra cost to your Sky TV subscription.

Sky Q app

Download the Sky Q app to enjoy live and on demand TV on your compatible tablet or mobile. Pause a show in one room and pick it up in another. And with Sky Q experience you can save recordings to watch when you’re offline.

Plus, you can now watch anywhere in the EU, at no extra cost to your Sky TV subscription.

Enjoy shows in HD

Enjoy shows in HD

Enjoy shows in Ultra HD

Stream to your device

Stream to 2 devices

Stream to 2 devices

Watch 3 TVs at once

Frequently asked questions

● Sky Q experience means you can watch all the channels included in your Sky TV package in different rooms.

● Access your main box in any room with Sky Q Mini boxes, so you can watch different channels in different rooms at the same time. They're wireless and don't need to connect to your dish, so no mess and no fuss.

● Connect up to four Mini boxes and watch on two TVs at the same time with the 1TB box, or three TVs at the same time with the 2TB box. You can even pause in one room and pick up where you left off in another!

● With Sky Q experience and Ultimate On Demand, you'll also be able to get your favourite Netflix and Sky shows on up to 4 devices.

● As the dish needs to be fixed to your house, there may be a small amount of drilling needed to get your Sky TV services working. Our engineers can advise on options according to your needs on the day of installation.

When it comes to great entertainment and great kit, we’ve got it covered.

Sky Q 2TB box

Virgin V6 box

Sky Atlantic

tick

X

Store up to

1000 hours

500 hours

Record and watch shows

6 shows and watch a 7th

6 shows and watch a 7th

Ultra HD on Sky Cinema and Sky Sports

tick

X

Split screen for live sports

tick

X

Stream live TV and On Demand to a tablet

3G/4G and Wi-Fi

Wi-Fi only

Sky Broadband Tech Team^

tick

X

Dedicated Switch Squad^

tick

X

Boost Sky Broadband Wi-Fi within your home^*

tick

X

Sky Talk Shield for blocking calls^

tick

X

Comparison based on Sky Q 2TB box and Virgin V6 box.^ Available with Sky Broadband * Sky Q Wi-Fi hotspots: can improve speed and coverage in hard to reach areas of your home compared with using a Sky Q router alone. Your wireless speeds cannot exceed the fixed line speed coming into your home.

We reward loyalty with loyalty

The longer you're with us the better it gets. Join Sky VIP for free and choose from a range of exclusive rewards – from money-can't-buy experiences to free tickets to events across the country.

Award-winning TV

We always strive to innovate, in order to give you the best experience possible. It's probably why USwitch recently presented us with the Award for Best Smart TV Box and Best TV Content for 2017. Many of our Box Set shows have also picked up awards from around the world.

Easy as 1, 2, 3 (er… 4)

Our professional engineers install everything and show you how to make the most of Sky.

1

Once you confirm your order and select a set-up date, your viewing card will be sent to you in the post.

2

You can check the status of your order at any time, using our tracker service.

3

A Sky engineer will call the day before, or on the morning of installation, to confirm their arrival time.

4

On the day, your engineer will set it all up and show you how to make the most of your Sky TV.

Introduce a friend to Sky Entertainment

Any friend of yours is a friend of ours. Invite them to join Sky TV with exclusive offers and get rewarded for every friend who does.

3 month free Spotify Premium offer: Available for new and existing Sky TV customers. Not available to existing Spotify Premium subscribers, Premium for Family subscribers, or if you have previously enrolled in a Spotify Offer. Spotify access through Sky Q box and other devices, Spotify app not available on Sky+ boxes. New customers: add Spotify Premium after you've completed your Sky Entertainment order. Spotify Premium usually £9.99 a month. Offer entitles you access to the Spotify Premium Service (as defined in the Spotify Terms and Conditions of Use) for a period of 3 months depending on your eligibility. If you decide that you do not want to pay for the Spotify Premium Service after the Offer Period, you must terminate your Spotify Premium Service by the end of the Offer Period. You may only use this Offer once.

Sky Sports: Sky Sports channels available in 1, 2 or 3 channels or get all channels with the Complete Sports Pack. From £18 - £30 extra per month. Content depends on channels chosen. If you have 1, 2 or 3 channel, you may swap the channels once every 31 days. 31 days' notice to cancel. Main Event channel is a bonus channel showing live content from the other Sky Sports channels at the same time as it is available on such channels. Only available with the Complete Sports Pack.

If you subscribed to both Sky Sports and Sky Cinema prior to 18 July 2017, any change to your Sky TV subscription or current sports package will result in a price increase on your Sky Cinema subscription.

Sky Sports in HD: Included as standard with any Sky Sports pack.

Sky Sports or Cinema on a contract: Requires new minimum term on your Sky TV subscription. You must keep Sky Sports for the duration of your minimum term, unless you also add Sky Cinema on a contract, in which case your contract will end and you will enter a new contract for all your TV services (Sky TV, Sports and Cinema).

Sky Q experience: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Sky Q experience box you need a Sky HD box and the HD pack. If you have home broadband, your Internet-enabled Sky boxes must be connected to your router if we’ve provided the equipment you need to connect (E.g. an On Demand connector). Sky Q experience includes Sky Go Extra at no extra cost. Sky Go terms apply.

Smart Series Link: Records your chosen series then the next and subsequent series in order. Unavailable on some older Sky HD boxes.

Remote Record / Series Link: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme. Series Link for compatible Sky+HD and Sky Q boxes only.

Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.

Sky Kids app: Available at no extra cost with the Sky Kids pack. UK, Ireland & the EU where eligible - see sky.com/streamintheEU. Selected content available to stream and download on demand at no extra cost via 3G/4G/Wi-Fi (charges may apply). To download content you also need Sky Multiscreen, Sky Q experience, or Sky Go Extra (£5 extra a month). Available on two registered compatible tablets. Available on up to 4 registered compatible tablets. Downloaded content deleted from device 48 hours after viewing starts or no later than 30 days after download. Compatible device and software requirements at www.sky.com/help, and the App Store or Google Play Store. App features vary by device.

Ultimate On Demand: Ultimate On Demand for £10 per month (pm) with Sky Entertainment Pack for £22pm. Standard price for Sky Entertainment applies when not signing up to a new minimum term or outside of minimum term: £25pm. Requires Sky Q box connected to broadband – min. speed: SD: 3Mbps; HD: 8Mbps. Ultimate on Demand: 31 days’ notice to cancel. Netflix standard plan directly with Netflix costs £7.99 pm, Netflix premium plan directly with Netflix costs: £9.99 pm. Download to watch on the go: Netflix content: Download using Netflix app. Offline viewing of Netflix content is subject to the Netflix Terms of Use. Ultimate on Demand: Download using Sky Q app. Register up to 4 devices. Concurrent viewing on 2 devices. UK & Ireland (plus whilst visiting the EU, see sky.com/streamintheEU). 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after download.

Sky Store:On your Sky box: For Sky TV customers with black Sky+ or Sky Q box connected to broadband. Buy & Keep unavailable on some older boxes - see sky.com/boxcompatibility. Requires On Demand self set-up using built-in Wi-Fi or own cable or On Demand connector (£21.95 – limits apply). Downloads take several minutes or longer to start viewing if speed less than 8Mbps (HD) or 3Mbps (SD). Sky subscription needed for ongoing access to downloaded copy. On skystore.com: Requires connected compatible device and software (see skystore.com/help). Register up to 4 devices; a title can be streamed to 1 (rent) or 2 (Buy & Keep) at a time. Min required speed for streaming 3Mbps (SD) or 8Mbps (HD). HD option not available when renting and is not supported for Buy & Keep on some devices/set-ups. Rentals can’t be downloaded. Buy & Keep downloads unavailable on NOW TV, Roku and YouView boxes. General: Rent from £2.99-£9.99. Buy & Keep from £7.99-£13.99. Downloading and streaming count towards any usage caps. Buy & Keep DVD delivery usually within 5 working days from official DVD release date.

Sky Go: Sky TV customers only. Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. UK, Ireland & the EU where eligible - see sky.com/streamintheEU. Streamed via broadband/3G/4G/Wi-Fi (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (visit go.sky.com). See compatible device and software requirements.

All Sky Q kit is loaned to you at no cost and must be returned at the end of your relevant subscription. Sky Q 1TB box: 700GB personal storage. Sky Q 2TB box: 1.7TB personal storage. 300GB storage reserved by Sky.

18 month minimum term. Sky Q experience subscription: £12 extra pm. Sky Q experience subscription required to: 1) Watch TV around the home on tablets or TVs. The ability to watch on an additional TV screen comes at a cost of £99 per additional TV (Additional TV Viewing Fee). We'll lend you one Sky Q Mini per extra TV, at no cost. For new Sky TV customers: Additional TV Viewing Fee discounted to £20 for your first additional TV then payable in full for subsequent TVs. For existing Sky TV customers without Sky+ Multiscreen: Additional TV Viewing Fee discounted to £0 for your first TV then payable in full for subsequent TVs. For existing Sky Q customers: £75 Engineer set-up fee also applies. Additional TV Viewing Fee discounted to £20 for your first additional TV and £69 for subsequent TVs.

For optimal network performance we recommended connecting no more than four Sky Q Mini boxes. Content from up to two Sky Q Mini boxes can be watched concurrently. In home: watch recordings included in your Sky Q channel pack and most free to air channels. See sky.com/skyqchannels for more information. Red Button and BBC on demand content unavailable via Sky Q App; 2) Pause on one screen and continue on another; 3) Take recordings with you to watch offline. Save selected recordings from last 90 days from the main Sky Q box or download on demand programmes to compatible tablet connected to home broadband to watch offline. Finished recordings may be unavailable to sync for up to a few hours. Two syncs/downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after sync/download.; 4) Watch Ultra HD content (only available to customers with a compatible UHD TV and a Sky Q 2TB box). Ultra HD not available on Sky Q Mini boxes or Sky Q 1TB box. Box Sets and HD pack or Ultimate On Demand and Sky Q experience required to watch box sets in Ultra HD. Sky Sports and Sky Cinema required to watch sports and movies in Ultra HD. Widest range of Ultra HD Content: Comparison against online and Pay TV UK subscription services based on Ultra-HD content. See sky.com/shop/tv/sky-q/uhd-shows for more information.

General: HD TV required. Content depends on your Sky TV subscription and picture quality on device may vary. Connect to TV using HDMI cable (supplied) or AV cable (not supplied). You own the Sky dish. Compatible TV required for Ultra-HD and 3D. If you live in a flat, installation of our shared dish is subject to survey and your Managing Agent's agreement. Email address required so we can keep in touch about your services. Third party apps: experience may differ from the same app on other devices. Existing Sky TV customers with Sky HD: When you upgrade to Sky Q you will keep the products you already have, including Sky Talk and Line Rental and Sky Cinema and/or Sky Sports. You will lose the recordings on your current box. Any Sky Multiscreen boxes you may have won't work. These have to be replaced by Sky Q Mini boxes (see above for pricing). Further terms and charges may apply. You do not have to subscribe to Sky TV - the SkyHD box is available directly from Sky's call centre (standard set-up £199) - limited to one per household.

Speed Guarantee for new Fibre Max customers New Fibre Max customers only. Speeds vary by location. Line speed (also known as sync speed) is the max. download speed a line can support, measured to the router. Actual speeds may be lower. Speed check must be done using sky.com/mybroadband. Data from third party speed checkers will not be accepted. Guarantee valid for the first 30 days and must be claimed in this time. Further terms apply. See www.sky.com/speedguaranteehelp for details.

Sky Talk: 18 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. Compatible line required otherwise £20 connection charge may apply. Sky Talk is only available to customers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Sky Line Rental required (£18.99 per month). Read our Codes of Practice for sales and marketing and premium rate/NTS services.

Sky Talk Evenings and Weekends Extra: UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers). Inclusive UK landline calls last up to an hour, then charged at 14.65ppm at any time of day, or hang up and redial. Inclusive calls to 0845 and 0870 numbers last up to an hour, after which Sky's Access Charge (13ppm) and the owning operator's Service Charge applies or you can hang up and redial. Inclusive calls to UK Mobile (07) numbers last up to an hour, then are charged at 19.35p per minute during the day and 17p per minute during the evening, or hang up and redial. 070 Personal Numbering and 076 Paging charge-bands do not constitute UK Mobile. Subject to Acceptable Use Policy - see sky.com/talk

Sky Talk Anytime Extra: UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers). Inclusive UK landline calls last up to an hour, then charged at 14.65ppm at any time of day, or hang up and redial. Inclusive calls to 0845 and 0870 numbers last up to an hour, after which Sky's Access Charge (13ppm) and the owning operator's Service Charge applies or you can hang up and redial. Inclusive calls to UK Mobile (07) numbers last up to an hour, then are charged at 19.35p per minute during the day and 17p per minute during the evening, or hang up and redial. 070 Personal Numbering and 076 Paging charge-bands do not constitute UK Mobile. A flat charge of 2p per minute applies to geographic landline calls to Austria, Australia, Belgium, Canada, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Hungary, Irish Republic, Italy, Luxembourg, Netherlands, New Zealand, Norway, Poland, Spain, Sweden, Switzerland and USA (also includes calls to mobiles in Canada and USA) irrespective of the length of the call. A 22p connection fee applies to all international calls. Subject to Acceptable Use Policy - see ﻿sky.com/talk

Sky Talk International Extra: UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers). Inclusive UK landline calls last up to an hour, then charged at 14.65ppm at any time of day, or hang up and redial. Inclusive calls to 0845 and 0870 numbers last up to an hour, after which Sky's Access Charge (13ppm) and the owning operator's Service Charge applies, or you can hang up and redial. Inclusive calls to UK Mobile (07) numbers last up to an hour, then are charged at 19.35p per minute during the day and 17p per minute during the evening, or hang up and redial. 070 Personal Numbering and 076 Paging charge-bands do not constitute UK Mobile. Inclusive international geographic landline calls to Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Irish Republic, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Madeira, Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russian Federation, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, USA (also includes calls to mobiles in Canada, Hong Kong and USA). Inclusive calls to 50 popular destinations last up to an hour after which standard Sky international rates apply, or you can hang up and redial. A 22p connection fee applies to all non-inclusive international calls. Subject to Acceptable Use Policy - see sky.com/talk

Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Weekend set-up £15 extra. Prices may vary if you live in a flat. Sky functionality requires two satellite feeds. You must get any consents required (e.g. landlord's).

UK, Channel Islands & Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Correct at 11 December 2018.

Calls to Sky for non-Sky Talk customers cost 7p per minute plus your provider's access charge. Calls to 080 numbers are free. Calls to non-inclusive service numbers on a Sky Talk tariff will be charged 13p per minute access charge and a service charge from the owning operator.