Questions and answers

No, most modern ordinary computers – both PCs and Macs – will meet the requirements for using the Online Meeting service. You do not need any additional equipment – just a telephone, as you will be speaking to the Adviser on the phone.

Online Meeting uses standard Internet connections. If you have an older modem connection or a 3G connection with insufficient coverage, you may experience problems. If you do, the meeting can be held over the phone without using the Internet or you can arrange a meeting at your branch instead.

Security is important for Danske Bank, and we have taken every precaution to ensure that no one else can gain access to an Online Meeting. You must, of course, apply the same security measures as you always do when using the Internet.

You are of course welcome to have your spouse or cohabitant, for example, join a Danske Online Meeting. You will have to use the same PC and put the phone on speaker.
If the other party/parties are in a different location we are able to accommodate up to 5 people (including the adviser). They need to be Danske Bank eBanking customers and have access to a phone and PC/Laptop.