Avg. Dealer Rating: (17 reviews)
"Called the dealer myself to be sure the car was in stock for the
advertised price. However, when I got there they initially showed
us the wrong car. Then after waiting about 30 minutes they found
the advertised car, which met expectations. However when the
time came to discuss cash they tried to undercut me to the tune of
$3000-$4000 on my trade in order to make up for the great deal I
was supposed to be getting on the car. Felt like the whole thing
was a bit of a bait and switch. If they did not want to sell the car
at the advertised price, then just tell me and let's not waste both of
our times."

Average time on market:
42 days
Certified Pre-Owned: No
Transmission: Automatic
Color: Silver
Description:
Used 2013 Ford Mustang V6 Premium Convertible for sale
- $14,995, 70,300 miles with Alloy Wheels

Avg. Dealer Rating: (1 review)
"The car I wanted had Low Mileage, sweet condition, and perfect
color. The salesman did not have to do a whole lot of selling
because I had my set. So I went ahead and moved forward on a loan
and purchased the car that weekend. When I first checked out the
car, the fog lights did not work and I noticed they still did not work
when I got home. It was not a big deal but that should have clued me
in about this dealer as we talked about it in our previous meeting.
I owned the truck for about a month and it had COMPLETE engine
failure. The cylinder heads were made of aluminum and as the
engine neared 60k, the filings start making their way into the valves
making my #4 and #6 seize. Long story short, the engine was toast.
This is not the dealers fault as I did some deeper research and found
that this does happen to 2004 land rovers occasionally. I am fine
with that. What I am not okay with is how the dealer handled me as a
customer and is still trying to rebuild that SAME engine to resell the
vehicle. It's wrong.
I bought the vehicle as is and under CA law, the dealer is no longer
responsible. After about 2-5 calls and back and forth and him
pretending not to get messages or whatever he agreed to pay about
1/3 of the value back. But that was after:
1. letting the car sit in my repair shop for a month (I was VERY
fortunate that he did not charge me rent). My repair guy called him
NUMEROUS times but he would tell me that he was 'trying his best
to reach' my mechanic. I called my mechanic twice a day that
month...he's easily reached. Then the dealer would contradict
himself say, "when I talked to the mechanic today...". He did this
every day for about 2 weeks.
2. Lying to me saying that he had to talk to his business partner. I've
been to the office. Apparently, he takes a good 2 weeks to have a
talk with his business partner one wall behind him. I definitely feel
like he trying to wait me out so I would pay for the tow, or give up on
trying to get money for the car.
3. The vehicle was 11k. He gave me 3,500. I am grateful for that as
he did not have to pay me anything but what kind of business is he
running? When I do not give full service to my customers, I have to
give them their FULL money back. My mechanic is convinced that
whoever smogged that vehicle fudged the numbers because there is
no way it should have passed. I've recently contacted the bureau of
auto repair and they are investigating the shop who does the smog.
4. He got contentious when I did not want to buy another vehicle
from his lot to make it an even trade. Really? I wanted something
with 4WD and he did not have anything lower than 100k miles.
5. he lied and told me that his tow truck driver could not drive from
oakland to Sf and that he needed a special permit. That was news to
me. He kept going on and for about 5 days about how he could not
find a tow truck guy with a special license? Unheard of. About 3
days later he admitted he did not want to pay and that it would put
him out as he was already out 3,500.
I have a remaining loan for 6-7k and had to pay $900 for labor to a
vehicle that does not even work and this guy was going to tell me
how much he was spending too much money?! Hilarious. I ended up
getting AAA to do it. The repair guy was cool keeping it at his
shop for another few days but it was evident the dealer was trying
leverage his good nature against me to pressure me into paying for it
myself. My repairman said he's NEVER dealt with another dealer like
this and recommended I sue.
Lastly, Never buy a Land Rover and NEVER trust a guy who says
"honestly" more than 5 times in a 3 min period. Run;)"