Job Description

Job Description:

These exciting full time /part-time servicing positions allow agents to work from home while offering the opportunity to be part of a high quality servicing environment that is looking to make the customer experience simple, yet effective, while minimizing customer effort. Associates will be responsible for fielding inbound calls, answering questions, providing an unmatched customer experience, and handling customer concerns through one call resolution. The agent will also be asked to assure speedy resolution of issues utilizing all available channels. Associates will utilize a variety of tools to quickly service the account and will inform and educate customers to help them make well-informed decisions. In addition, listening skills are critical such that effective use of information that is heard is fully leveraged.

Work at Home Additional Information:

- Need to be available for Training full-time. Training could be 4 days to7 weeks (virtual), depending on the client you chose to work for. Training is Monday-Friday with multiple start times depending on your schedule.

- You chose your own schedules working a minimum of 20 hours a week, with a maximum up to 80 hours per week- ( you choose)

- Requires a home office environment that is free from background noise and distractions

- A high speed broadband internet service provider is required in the home office space (No dial up or Satellite internet service providers). A hardwired internet connection is required upon start to perform the duties of this job.

- A dedicated home telephone line is required upon start to perform the duties of this job

- Ability to sit in front of a PC monitor for extended periods of time

Please complete application process at www.newbeginningjobs.com

This is a work from home opportunity, you do not have to reside in the state of Georgia to apply.

Job Requirements

Qualifications

- At least a High School diploma, GED or equivalent, or military experience

- At least 2 years customer service experience OR at least 6 months work at home/virtual working experience