How to Cancel your VanillaSoft Account

To cancel your VanillaSoft account, send an email (from the email address you use to log in to VanillaSoft) clearly stating that you wish to cancel your account, to info@vanillasoft.com. You will receive a reply from VanillaSoft’s Accounting Department shortly thereafter.

Written cancellation must be given at least 7 days prior to customer’s billing date so as not to be charged for the following service period.