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If your destination is domestic, European Union or Schengen treaty countries and you are not carrying baggage, you should go at the Iberia contact points at the terminal half an hour beforehand.

Automatic check-in

There is an automated check-in system in main Spanish airport terminals to cut times and improve your flying experience.

Remember that

Aircraft cannot leave behind schedule because of passengers arriving late and the airline could even apply the rules regarding cancellation and no show to late passengers, with the corresponding penalty fees.

You should always carry updated travel documentation: National identification card and/or passport for EU and Schengen origins and destinations; Passport and visas for other destination and origin countries.

The Iberia contact points at your terminal are: Boarding gate, check-in counter and Iberia Information Points. Business Class and Business Plus passengers also have the VIP lounges.

Departure times are calculated so that the carrier meets all the previous requirements before the aircraft departs.

If the time limit is exceeded and the passenger has not complied with the required formalities, he/she will not be accepted aboard the flight. The carrier will not be held responsibility for non-acceptance.

And remember

Check in early.

If you do not arrive within the time limit you may be forced to cancel your ticket.

Always have your documentation on hand.

If you are flying with two minors please remember to bring an authorised car seat.

There are boarding and check-in systems that cut down on time.

More information

Security controls on flights to Tel Aviv

In response to a request from the Israeli authorities, additional security controls are being carried out at the boarding gates of flights leaving Spanish airports
bound for Israel. Given this circumstance which out of Iberia’s control and to avoid any inconvenience caused by possible delays in this extra, mandatory control, if you are flying to Tel Aviv, please come to Madrid airport earlier than usual and be ready at your flight's boarding gate at least 90 minutes prior to departure.

Security in international airports

For security reasons, passengers are asked to present for check-in 3 hours before their flight is scheduled to depart for Lima, Guayaquil, Bogota or Mexico City.

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VIP Lounges

Those private areas furnished for work meetings, enjoying haute cuisine meals and relaxing before or between flights.