AuthorTopic: DIR-655 DNS Issues?! (Read 20138 times)

Link>Welcome!What region are you located?Are you wired or wireless connected to the router?Has a Factory Reset been performed before and after the FW update? What version was previously loaded? What it working before the update?

What ISP Service do you have? Cable or DSL?What ISP Modem do you have? Stand Alone or built in router?What ISP Modem make and model do you have?If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.Double NATTo tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.Turn on DNS Relay under Setup/Networking.Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting. Ensure devices are set to auto obtain an IP address.Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules.WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port SpeedSet Time and Time Zone under Tools/Time.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.Turn off all devices accept for one wired PC while testing.

I just purchased the DIR-655 and I'm having the same DNS issues the rest of the world is having. I thought I did my research on this router before purchasing, but obviously it was a huge mistake buying it. I have to reboot it almost EVERY DAY to get it to work. It continually drops the connection/and/or cannot find domains: ie: google.com.I have the latest FW: 2.10NA.

I just purchased the DIR-655 and I'm having the same DNS issues the rest of the world is having. I thought I did my research on this router before purchasing, but obviously it was a huge mistake buying it. I have to reboot it almost EVERY DAY to get it to work. It continually drops the connection/and/or cannot find domains: ie: google.com.I have the latest FW: 2.10NA.

After 2-7 weeks after purchase, dns failed on devices using router.When removing 192.168.0.1 (ip of router) from dns in laptops/ipad, dns would work immediately but somehow would stop sometimes.Windows 7 laptop did not have issues, windows xp and ipad had issues.

As suggested here disabled dns relay, advanced dns, and reserved ip in dhcp for devices.This solved the issue for all devices but took 2 days for the ipad.For some reason ipad would take 5 minutes for the dns to work after starting up but after 2 days and maybe 2 reboots no further issues with dns for the last 2 weeks on any device.

Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.

Ensure devices are set to auto obtain an IP address.

If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.

Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.

Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.

Turn off WISH, and WPS under Advanced.

WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed

Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.

DNS Relay works both ON and OFF. Depends on if you use custom DNS or not and it's recommended to not use static IP/DNS addresses on the clients.

After 2-7 weeks after purchase, dns failed on devices using router.When removing 192.168.0.1 (ip of router) from dns in laptops/ipad, dns would work immediately but somehow would stop sometimes.Windows 7 laptop did not have issues, windows xp and ipad had issues.

As suggested here disabled dns relay, advanced dns, and reserved ip in dhcp for devices.This solved the issue for all devices but took 2 days for the ipad.For some reason ipad would take 5 minutes for the dns to work after starting up but after 2 days and maybe 2 reboots no further issues with dns for the last 2 weeks on any device.

After 2-7 weeks after purchase, dns failed on devices using router.When removing 192.168.0.1 (ip of router) from dns in laptops/ipad, dns would work immediately but somehow would stop sometimes.Windows 7 laptop did not have issues, windows xp and ipad had issues.

As suggested here disabled dns relay, advanced dns, and reserved ip in dhcp for devices.This solved the issue for all devices but took 2 days for the ipad.For some reason ipad would take 5 minutes for the dns to work after starting up but after 2 days and maybe 2 reboots no further issues with dns for the last 2 weeks on any device.

I have the same problem few weeks. Hardware Version: B1 Firmware Version: 2.10NA I updated the fireware when I discovered this problem but the problem is not solved yet. It is working fine when I wired connected to the router, it is only not working with wireless.

Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.

Ensure devices are set to auto obtain an IP address.

If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.

Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.

Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.

Turn off WISH, and WPS under Advanced.

WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed

Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.

I have the same problem few weeks. Hardware Version: B1 Firmware Version: 2.10NA I updated the fireware when I discovered this problem but the problem is not solved yet. It is working fine when I wired connected to the router, it is only not working with wireless.

If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values

Is there a model number on the modem itself, in front or printed some place?