Privacy Policy

Privacy Policy

As of 2013-Present:

1. We respect your privacy

Howrah Plumbing respects your right to privacy and this policy sets out how we collect and treat your personal information.“Personal information” is information we hold which is identifiable as being about you.

2. What personal information we may collectWe may collect the following types of personal information from you:

nameaddressphone numberfax numberinformation about the goods or services you have orderedinformation from enquiries you have madecommunications between uscredit card information

3. How we collect your personal informationWe collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide our services to you.

4. Use of your personal informationWe use your information to provide our service to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.We do not provide your information to third parties, with the exception our business partners who assist us in the provision of our services to you.

6. Security of your personal informationWe take reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.

7. Access to your personal informationYou can access an update your personal information by contacting us at office@howrahplumbing.com.au – We may charge a reasonable administration fee for this access.

8. Complaints about privacyIf you have any complaints about our privacy practices, please feel free to send in details of your complaints to office@howrahplumbing.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

9. ChangesPlease be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.

10. WebsiteWhen you visit our websiteWhen you come on to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

CookiesAs is very common for companies, we use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. We use cookies to improve the experience of people using our website.

Third party sitesOur site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.