Cisco WebEx

WebEx is a tool offered by ITMS that provides web conferencing, video conferencing, and online meetings services. It has an easy-to-use interface that you can use to meet online with colleagues to discuss work and share files and applications in real-time. Using the supplied tools, WebEx gives you the ability to host a meeting that anyone (internal and external) can join and participate via computer, telephone or webcam.

There are two types of WebEx activities, hosting a meeting and joining a hosted meeting:

To host a meeting you need to have an account set up on the system. Access the meetings scheduler by signing into WebEx using your CDU staff email account and password (an account is not required if you want to join a meeting being hosted by someone else).

If this is your first time using WebEx, you should give yourself plenty of time and join the meeting a number of minutes before the meeting starts to make sure all is working and connected as intended.

Joining WebEx

Joining a CDU WebEx meeting is simple.

When a CDU WebEx meeting is scheduled, you will receive an email invitation from the host of the meeting.

In the body of the email, there will be a clickable links to join the meetings.

Clicking the link will open up your computers default browser (Internet Explorer, Firefox, Chrome) and automatically direct you to CDU WebEx.

If this is the first time WebEx has been used on your computer, you may have to wait a bit while WebEx is setting up.

You will also be given the choice of running WebEx as a temporary application. Use this option.

If you are prompted to enter a password, use the password that was included in the email that was sent to you.

Once inside WebEx

Once WebEx opens, you can connect the voice component (audio) of WebEx by clicking "Call Using Computer" (if you have a headset and microphone).

You will also need to "Start My Video" for the far end to see you. You can make the video larger by putting your mouse pointer on the video and clicking the icon in top right corner of the picture.

When you have finished your WebEx meeting please click "End Meeting" to end the session.

Note: Please note that this new version of webex integrates with phone users differently. Specifically, while users can dial into webex, the cloud WebEx currently can only dial out to CDU extensions, or IP video conferencing systems.

To dial out to a CDU extension go to "dial my video system" and type in phone-extension@cdu.edu.au, eg 6600@cdu.edu.au as the destination.

To dial into a webex meeting dial 08 8946 6800 - you will need to enter the meeting number and pin

Unfortunately WebEx currently does not provide a straight forward conversion process to MP4.

This has to be done by converting to an intermediate format (WMV) and then converting this to MP4.

Note: Converting video can take in excess of an hour or more depending on the size of the file and the speed of your computer. It would be a good idea to start this off just before you go to lunch or go home.