General warranty principles:

Piab guarantees against defects in the manufacture and materials by normal use in a proper environment, when following the instructions for care, maintenance and control described in the appropriate Piab manual.

Piab replaces or repairs, free of charge, faulty products provided that these are returned to Piab and found to be covered by the warranty.

It is at Piab’s discretion whether a faulty product should be sent back to Piab for replacement or if the repair shall be made locally at Piab’s expense.

This warranty does not include subsequent damages caused by defective products.

How do I troubleshoot?

In the manual for conveyors there is one section about troubleshooting. You are also welcome to contact nearest Piab company.

How many meters is it possible to convey powder?

0 – 50 meters if the conveying length does not include a vertical lift more than 5m and the product density is between 0.5-1.0kg.

How to avoid the material segregation?

By having the right mix of air and conveyed product. This is achieved from where the Piab conveyor draws the material with the help of our feeding point accessories. Please also read our white paper on segregation and contact any Piab company for further information.

Is the Piab conveyor made to stand overpressure?

No they are not, only for under pressure.

Is there a risk of dust explosion?

Not if instructions in the manual are followed. All Piab conveyors have a grounding point. All our conveyors can be sent with ATEX dust approval.

Please tell me how to disassemble the vacuum conveyor

Tool are not really needed for assembly/de-assembly. For more detailed information, please look in the manual or in our YouTube channel.

What utilities do I need?

When transporting granules, do the granules break or become damaged?

It depends on the physical properties of the granules. Piab has experience of conveying a big variety of granules, tablets and capsules without damage. Please contact us for detailed information.

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Auto tuning

Auto tuning is an example of decentralised decisions that form the basis for Industry 4.0. This is an area where Piab has been busy introducing new equipment features promoting smart production.

Preset settings

The ability to use accurate preset settings also provides opportunity for real-time adjustments of single or multiple settings without a major reset of the entire system.

Easy to simulate with software

Simulations are designed to increase the efficiency of, for instance, vacuum pumps. Estimates show that a pump that is 5 to 20 percent more efficient would result in a productivity gain of up to 10 percent.

Condition monitoring

Estimates suggest it will be possible to achieve a drop of between 1 and 20 percent in the amount of unplanned and/or planned stops. This would translate into a significant productivity boost.

Interoperability

The adoption of IO-Link is the key, as it guarantees interoperability between different devices, regardless of the technology standard used in the overall system.

Information transparency

IO-Link provides a platform for integrated communication and sensors, enabling successful information transparency. Hence, making equipment available with IO-Link can be viewed as a commitment to both interoperability and information transparency.

More energy saving

For large vacuum systems, there are features which can help reduce the air consumption by up to 90 percent in every cycle.