POP3 stores messages on your computer. Mail is delivered to your
mailbox. When you go out to collect the mail, you will remove the mail from your
mailbox and store it on your computer. IMAP stores messages on our
server. When you read your mail it stays on our server. Webmail is
just IMAP being used with a web browser. Once again mail stays on our
server. IMAP has the advantage of being able to keep multiple devices "in
sync" with each other. IMAP has the disadvantage of leaving the mail on
our server. This will fill your mailbox quota up quicker. When using
IMAP or webmail, we recommend you download important or large emails.
Myakka Technologies will do our best to prevent data loss, but we are not
responsible for emails left on our system. If it is important, please
download it to your local computer or print it out.

Make sure you are connected to the Internet. If you are not
connected to the Internet, you will not be able to send mail.

Make sure your outgoing server is set to mail.mailmt.com

If trying to send outside our network, you need to use SMTP port
587. See EMAIL SETUP for more information.

If getting bounce back messages, read what the error is. If the
receiving server reports a bad address, double check the address. If you
don't understand the message, please forward the full message to Mark, Charley
or John.

If you want to connect to a different SMTP server, you must use a secure
connection or a secondary port. For example: if your domain is hosted by
GoDaddy and you want to use the GoDaddy SMTP server, you will need to use one of
the GoDaddy secondary ports (80, 587, 3535). View the GoDaddy setup HERE. If you
are using a third party hosting company, we recommend using their SMTP
server. You can use our server at mail.mailmt.com, but some receiving
severs may mark your email as SPAM.

Try disabling your anti-virus software to see if it is conflicting with
your mail. DO NOT leave your anti-virus software disabled. This is
just a test to see if the anti-virus software is conflicting with your email
client.

Please sign into the webmail system at www.mailmt.com and check your SPAM
folder. If it is in the SPAM folder, please see "How
does the SPAM folder work". Please confirm with the sender they are
sending to the correct address.

If a message is flagged as SPAM it will be moved to the SPAM folder. If
you are missing an email, this is the first place to look. Sign into the
webmail system at www.mailmt.com and check
the SPAM folder. If a good message is in the SPAM folder, you can click on
then Accept Sender button to automatically add this sender to
your whitelist. Accept Sender in webmail lite is
the last button in list of buttons. On the tuxedo system it is in the
upper-right hand corner next to the message count.

Tuxedo has a more advanced user interface. Works more like a email
client than a webmail client. To select messages in webmail
lite, you must click on box like you are filling in a webform. In tuxedo,
you use the shift & ctrl keys while clicking with the mouse, similar to a
widows program (outlook). tuxedo also supports auto-complete in certain
input boxes. Tuxedo and webmail lite are interchangable, they use the same
data. You can freely switch between the two and not lose emails, contacts,
etc. We encourage you to try both and see which one you like the best.

Tuxedo uses a more advanced user interface. This interface mimics the
standard windows interface for selecting items. If you want to select one
item, just click on it. If you want to select a block of items, click on
the first item and then hold the shift key down and click on the last
item in the list. If you want to select multiple random items, click on
the first item, then hold the ctrl key down and continue to click on
the other items.

Tuxedo uses an advanced auto-complete feature. When sending or
forwarding an email, you can just start typing the email address. As you
type tuxedo will scan your address book and popup a list of possible
matches.

In tuxedo, click on settings, Displaying Messages. Make sure HTML is
checked. Display Remote Inline Images to always. Display attached images below
message should NOT be checked. In webmail lite, click options, Display
Preferences. Make sure "Show HTML Version by Default" and "Display
Attached Images with Messages" are both check. The first time you
access a message with an image, you may be asked about content from
a unsecured site. You should answer NO to this question.
Webmail lite will not display external images for security reasons. If you
want to see external images, use tuxedo.