Information

SHIPPING INFORMATION

DELIVERY INFORMATION

When ordering a client must provide a delivery address and delivery method.

A client has to receive goods himself. If he cannot do it himself and goods are delivered to the provided address and on the basis of other data provided by a client, then a client cannot place claims about delivery to a wrong person.

RIDE.LT is freed from responsibility in all cases when terms of delivery of goods are violated due to client’s fault or circumstances dependent on him.

A client must immediately contact RIDE.LT by e-mail orders@ride.lt:

if a package is not delivered during the time interval entered in an order;

in all cases when an order is delivered in a damaged package; also when a package contains goods that were not ordered or there is an incorrect quantity of goods, an incomplete set of goods, goods of inappropriate sizes.

In all cases when a damaged package is delivered a client must write a comment about a damaged package or other inappropriate delivery events on delivery documents. A client must perform these actions when a courier is still present. If these actions are not carried out, RIDE.LT is freed from responsibility concerning a damage of goods.

NON-EU countries can apply additional import fees.

Goods are delivering by post office or by courrier company.

DELIVERY OPTIONS

Delivery by post office, ALL COUNTRIES (3-21 working days)

Order 0-40 €

Order 40+ €

Order 0-40 €

Order 40+ €

2 €

FREE

2 €

FREE

Express delivery by courier, BALTIC COUNTRIES* (1-3 working days)

Order 0-40 €

Order 40+ €

Order 0-40 €

Order 40+ €

2 €

FREE

2 €

FREE

* If you need express delivery to country not listed in express delivery table, please write to info@ride.lt for delivery cost calculation.* If your country is not listed in country list where we deliver, please write to info@ride.lt for delivery cost calculation.

OTHER GUIDELINES

All communications with RIDE.LT must be carried out by e-mail: info@ride.lt or telephone +370 685 76 742 .

An agreement is concluded and executed in English. Communication between a client and RIDE.LT is carried out in Lithuanian, English, Russian or Latvian languages.