We are committed to giving you good quality information
that is easy to understand. We also want to involve you in
decisions that may affect your home, your neighbourhood or your
future.

We will consult you on things that may affect your tenancy. We
must consult you for example if we are making or changing:

Housing, repairs or maintenance services if the changes are
likely to affect you

Rent and service charges

Performance standards in housing, repairs and maintenance

Participation strategy.

Rent Consultation 2019-20

We are inviting you to take part in our rent consultation for
2019-20. You can send us your comments on your rent and value for
money either by email to communications@castlerockedinvar.co.uk,
or you can join our Facebook group. The consultation will
take place between 28 November and 19 December. Please read the
Rent Consultation paper on the right hand side of this page.

Rent Consultation 2018-20

In June 2017 tenants were invited to take part in the rent
consultation for 2018-20. Your responses were included in a report
that was presented to our Board in September 2017. You can read the
report here.

Review of the Participation Strategy

We reviewed the Participation Strategy from January 2018 to
April 2018 taking into account the views of the Talkback group. We
also circulated it for comment to the Registered Tenants
Organisations and the Sheltered and Amenity Forum Chair and Vice
Chair. There were no major changes from the previous one and you
can read it here.