Shipping & policies

Estimated Shipping

All orders will be shipped by USPS. I cannot guarantee the arrival date. I do not refund for slow postal service delivery.If you need or prefer expedited shipping or would like your order insured please contact me and I will add the additional cost to your order.Pre-made items will be shipped no later than 2 days after payment. Orders placed Friday afternoon through the weekend, will ship the following Monday. If it is a custom order, please contact me and we can discuss the estimated time need to create and ship your item. I will setup a Custom Listing just for you and you will place your order from that. **I will ship to your Paypal address, so please verify that it is correct**

Payments

Payments

Payments are to be made at time of order through PayPal’s secure site. Please send payment within 24 hours of committing to buy. Orders are cancelled after 24 hours of non-payment, so items can be relisted.

Items will be shipped after payment is received. For custom orders, items will start to be created after payment is received.

**Note: During the busy holiday season, custom and made to order items may have a longer leadtime to make and ship.

Orders shipped to Texas addresses (residents) will be subject to 8.25% state sales tax via Paypal.

Returns & exchanges

Returns & exchanges

I want your Etsy shopping experience to be as pleasant as possible. Please contact me before you leave feedback to see if we can work things out!Refunds are not given. I try my best to provide you with a detailed explanation of each item listed. I cannot be responsible for lost or damaged orders. Insurance is available if you would like, just let me know and I can add that to your total. If you have any questions prior to purchasing, please convo me.

Additional policies

Additional policies

*For custom orders, please be aware that I'm limited to what cardstock, ribbon, and clip art is commercially available. Some items in my shop are representations of what I can make for you, and colors and patterns of paper and ribbon may be substituted with similar items if the originals are no longer available.

**Note: During the busy holiday season, custom and made to order items may have a longer leadtime to make and ship.

** Note: Not all items listed online are available locally as they are custom items and made to order.

Each piece is handmade and you may notice imperfections. Items are made in a smoke and animal free home.