messages moved to Junk Email folder just disappear (Outlook 2007)

I am using Outlook 2007.
When email is manually moved to Junk Email folder the counter is set OK, but
the messages is never there. I just see a message, "There are no items to
show in this view".
Also for the past week NOTHING gets sent to the Junk Email folder although I
normally get 2-3 a day.
No new software was installed, nor were any changes made within Outlook. I
ran the program, "outlook.exe /resetfolders", but that did not help. i am
running Vista.
Thanks much.

Sounds like you have your view set to show unread items only or have a
filter applied.
You can change your view of the Junk E-mail folder via;
View-> Current View-> Messages
If that doesn't work, reset the view via;
View-> Current View-> Customize Current View...-> Reset Current View
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
"Reed in Norristown PA" <Reed in Norristown PA@discussions.microsoft.com>
wrote in message news:EB069DEE-B5DC-4764-BE9E-20493162EDA3@microsoft.com...
> I am using Outlook 2007.
>
> When email is manually moved to Junk Email folder the counter is set OK,
> but
> the messages is never there. I just see a message, "There are no items to
> show in this view".
>
> Also for the past week NOTHING gets sent to the Junk Email folder although
> I
> normally get 2-3 a day.
>
> No new software was installed, nor were any changes made within Outlook.
> I
> ran the program, "outlook.exe /resetfolders", but that did not help. i am
> running Vista.
>
> Thanks much.
>

0

Roady

1/5/2010 10:09:38 PM

Reply:

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