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We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

A small box will open, with an explanation about the tool. No input is needed, the scan is running.

Notepad will open with the results.

Follow the instructions that pop up for posting the results.

Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===

Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

D:\Windows\System32\winlogon.exe => File is digitally signed
D:\Windows\System32\wininit.exe => File is digitally signed
D:\Windows\SysWOW64\wininit.exe => File is digitally signed
D:\Windows\explorer.exe => File is digitally signed
D:\Windows\SysWOW64\explorer.exe => File is digitally signed
D:\Windows\System32\svchost.exe => File is digitally signed
D:\Windows\SysWOW64\svchost.exe => File is digitally signed
D:\Windows\System32\services.exe => File is digitally signed
D:\Windows\System32\User32.dll => File is digitally signed
D:\Windows\SysWOW64\User32.dll => File is digitally signed
D:\Windows\System32\userinit.exe => File is digitally signed
D:\Windows\SysWOW64\userinit.exe => File is digitally signed
D:\Windows\System32\rpcss.dll => File is digitally signed
D:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.