Frequently Asked Questions

General

What is the online iBanking application service?

This is an enhanced service whereby customers can apply for POSB iBanking online and get their UID & PIN on the spot. In addition, they also get a confirmation on the status of their application immediately. The DBS iB Secure Device will be posted to these customers within 3 working days of their application.

I do not have an ATM or Debit card? How do I apply for the iBanking service?

We have enhanced the service for you to use your credit card to apply for the iBanking access. Should you wish to do so with your credit card, please click here.

Alternatively, please click here to access our mail-in application form, this option allows you to apply for iBanking OTP along with your application for iBanking access.

Can I login/activate my internet banking immediately after I apply online? What do I do next after I have completed my application?

You will need the DBS iB Secure Device before you can login to access internet banking. The DBS iB Secure Device will be posted to the registered mailing address of your primary account within 3 working days of your application.