Opening For Service Desk Networks @ Hyderabad

April 8, 2016, 7:40 PM IST

Job Description:

Providing 1st Line Technical Support for below services as Service Desk Engineer.
Troubleshooting the Connectivity issues relating to DSLAM,
MAN, Ethernet First Mile and ADSL services for our UK customer base.
Would be required to work on Cisco Switches 3500 & 3800, Cisco routers 700 & 800 series.
Also core devices including LNSs and Provider Edge routers(PE).
Would be required to coordinate with the Service Delivery.
Account Management, Provisioning team on day to day basis for customer issues.

Redcentric is a leading managed services provider delivering innovative technology to businesses to improve productivity and efficiency in the UK. The foundation of Redcentric’s continued success is its staff, and therefore we recruit and develop people who want to progress within our fast-moving environment

Redcentric owns and operates five world class secure data centres with an estate in excess of 1200 racks, in addition to significant national MPLS network assets over which critical IT data and voice services are delivered. Redcentric also operates its own fibre Metropolitan Area Networks. This infrastructure collectively provides coverage to over 99% of the UK.