Platinum Plus

Monthly Price From:$135.70

Platinum Plus Membership gives you Premium Reserved seats and access to all 10 home games, as well as exclusive inner sanctum experiences and events including opportunities to meet the team. This package will allow you to experience the new Western Sydney Stadium from some of the best seats in the house.

Premium

Adult

$950.00

Family of 4

$2,490.00

Family of 5

$2, 850.00

Family of 6

$3, 150.00

Experiences/Events:

Watch the team warm-up from the sideline and participate in the guard of honour for one match of your choice (+1 Guest)

Kit Items:

Magic Round Membership

Magic Round Membership guarantees you to access to the NRL Magic Round Brisbane on Friday 10th May. It is our not be missed match up against the Penrith Panthers. This membership is suited for our QLD supporters or our fans travelling to the first NRL Magic Round to be held in Australia.

Kit Items:

ANZ Away Membership

Join us in opposition territory at ANZ stadium as we enter the burrow and the kennel to take on the Rabbitohs and the Bulldogs in 2019. Secure your seats in our supporters bay and cheer on the boys as they fight for the win.

Kit Items:

3 Game Flexi

Monthly Price From:$8.45

Enjoy the freedom of choosing your own home games this season with the Flexi 3-Game package

PLEASE NOTE - The 3 Game Flexi does not include a membership pack or $30 voucher. Flexi Membership can only be used at home games at WSS, CSS & LO and counts as 1 entry into a game (cannot be used all at one game)

Kit Items:

10 Game Flexi

Monthly Price From:$28.60

With 10 pre-issued General Admission tickets, this membership puts the choice in your hands with how many entries you want to use at each home game. All 10 tickets can be used for the one game or divided across multiple games. If you are unable to attend every home game and/or want to bring a friend or even a group, this package is perfect for you.

PLEASE NOTE - Tickets are only valid at home games between Round 1 and 23, they will not allow access into our Round 25 match at Leichhardt Oval.

GA

Adult

$200.00

Benefits:

10% off full-price Wests Tigers merchandise purchases

Please refer to the Member Benefits tab above for full package details

20 Game Flexi

Monthly Price From:$50.00

With 20 pre-issued General Admission tickets, this membership puts the choice in your hands with how many entries you want to use at each home game. All 20 tickets can be used for the one game or divided across multiple games. If you are unable to attend every home game and/or want to bring a friend or even a group, this package is perfect for you.

PLEASE NOTE - Tickets are only valid at home games between Round 1 and 23, they will not allow access into our Round 25 match at Leichhardt Oval.

GA

Adult

$350.00

Benefits:

10% off full-price Wests Tigers merchandise purchases

Please refer to the Member Benefits tab above for full package details

Membership Includes:

Western Sydney Stadium

Campbeltown Sports Stadium

Leichhardt Oval Stadium

Membership Renewal

01. What is a Rolling Membership?

The 'Rolling Renewal' option is designed to remove the hassle from renewing your Membership, and allows you to have your Membership automatically rollover each season. You can choose whether to pay via equal monthly payments or one annual payment. Both options roll over each season, however you are provided with a window to upgrade, change or opt out of your Membership prior to the renewal period.

For further information, click here to see Debit Success Terms and Conditions.

Prior to the renewal rollover Members will be given a 14-day period in which to make any changes, upgrades, change payment details or to Opt Out or your membership package. This can be done by notifying the Wests Tigers in writing of what you wish you to do at membership@weststigers.com.au (strict timeframes apply).

02. When is the seat cut-off deadline for the 2019 Season?

The deadline for Members wishing to renew for the 2019 Season is Friday 26th October 2018.

If you held a reserved seat the previous season and we have not received your application and payment details prior to close of business by the 26th October 2018, your existing seat will be released for sale. If you have special circumstances and cannot meet renewal deadlines, please contact our Membership Team at membership@weststigers.com.au.

03. How do I renew my Membership?

Your Wests Tigers 2018 Membership can be renewed by the below methods.

Automatic Renewal

Be sure to take the hassle out of your 2019 season renewal by continuing to remain opted in on our Rolling Renewal Program.

By contacting the Wests Tigers' Membership team at membership@westtigers.com.au or at (02) 8741 3300 during business hours - 9.00am to 5.30pm, Monday to Friday.

In person

You can also come into the Wests Tigers' Head Office during the business hours listed above by visiting Concord Oval, Loftus Road, Concord, NSW, 2137.

04. What if I am a Renewing Member with a seat change request?

All Renewing Members who wish to change their seats are required to "lock in" their existing seats before the renewal deadline to ensure they do not lose these seats should their preference be unavailable.

If renewing your Membership online a seating request can be submitted whilst at the checkout. Alternatively, seating requests can be made by emailing membership@weststigers.com.au or calling the MEmbership Department on 02 8741 3300.

All seating requests made following the renewal deadline will be granted on a firstcome first-served basis. You will be charged the pricing difference at that time if applicable. Further seating information can be found below.

Membership Pack

01. When will I receive my Membership Pack and card?

All Memberships will commence fulfilment from Mid-November. All orders will take 14-21 business working days to arrive once they are processed.

02. If I have a PO Box will the delivery of my Membership Pack and Card take longer?

If only a PO Box is provided, your Membership pack and card may take up to an additional 2-3 days.

03. What are the postage charges to have my Membership kit delivered?

Membership kits and cards will be delivered to the registered postal address of each Member. Postal fees have been included in the pricing for all 2019 Wests Tigers Membership Packages.

No additional fees apply.

04. How do I know my application has been received?

You will receive a confirmation email immediately if you applied online.

If your Membership is purchased over the phone or on game day, you will receive a confirmation email once your application has been processed.

05. Will I receive my Membership pack and card before Christmas?

Yes! If your 2019 Membership order is placed by the mid November cut-off date, your pack should arrive before Christmas.

06. How do I redeem my Membership Voucher?

You will be able to redeem your Membership voucher by presenting it at Concord Oval RoarStore or at Wests Tigers Home matches and selected Away matches. You can also redeem online by entering the Voucher code at https://www.roarstore.com.au/

Communication

01. How do I stay up to date with important Wests Tigers information and news?

All 2019 Wests Tigers Members will be kept up to date and informed with current Wests Tigers news and event updates via the following methods:

Email

Members receive news and updates via the weekly Wests Tigers Newsletter. To avoid missing out on exclusive offers and breaking news, please ensure your email details are up to date.

Website

The Wests Tigers website is utilised as our primary source of communication for Members. Be sure to visit www.weststigers.com.au for all Wests Tigers information.

Mail

With the increasing use of technology it is rare that we will do a direct mail campaign to advise of the latest news and Member updates. An email address will be the primary point of communication, and it is preferred if all Members supply an email address.

Membership Enquiries

01. Why a Merchandise Voucher?

The feedback that we received from our Members was that Members wanted a higher degree of flexibility and quality of content in comparison to the traditional Members pack (hat, scarf, lanyard etc). This is why we have opted with a Membership voucher, which ultimately gives you the flexibility to choose what you want.

A holder of a Department of Social Services Card, Pensioner Concession Card, or a current full-time student card. Proof of eligibility must be provided to the Wests Tigers office within 14 days following the purchase, or at any point as requested by Wests Tigers and venue staff.

Family

2 Adults & 2, 3 or 4 Children (depending on the specific Family Membership purchased.)

04. Are there any policies I need to abide by?

By becoming a Wests Tigers Member you are agreeing to abide by the Wests Tigers Code of Conduct, Terms & Conditions and the policies of all stadiums both home and away. For more information please see http://tigers.memberlink.net.au

05. Is my Membership card transferable?

Membership cards are transferable, provided that they are transferred to a person of equal or lesser status. I.e. an adult cannot gain entry on a child or concession pass.

06. How do I update my contact details?

It is very important that you advise the Club should your address, email, or any other contact details change. The easiest way to update your contact details is by logging into your Members Account http://tigers.memberlink.net.au.

07. If I have multiple Memberships with the same contact details, do I have to fill in a separate renewal/application form for each?

No. You will simply need to change the name and contact details for all Memberships upon application if applicable.

Seating

01. I am a new Member; how do I know if I will get my seat preference?

Seating is allocated on a first-come first-served basis with preference given to existing Members. If your seating request is not available we will contact you with alternative options.

02. When is seating allocated, and when will I be made aware of my seats?

Seating allocations will begin following the renewal period deadline on the 26th October, 2018. Seating will be allocated on a first-come-first-served basis, with preference given to renewing Members. Your specific seating allocation will be communicated to you within one week following your Membership application being processed should you request it. Otherwise, all seating allocation will be indicated on the reverse side of your Membership Card.

03. In what circumstances can I request a seat change?

Seat change requests can only be made AFTER the first Home game applicable to your specific Membership package. All requests must be submitted in writing and will incur a $25.00 card reprint fee.

04. Can groups sit together?

If you wish to sit with a group of friends or family, be sure to purchase Memberships in one transaction.

05. How do I complete a seating request?

All seating requests must be done during the process of purchasing/renewing your Membership. Requests made after that time are not guaranteed, and must be submitted in writing to be considered.

Online: You will have the opportunity to provide a seating request upon check outs.

Email & Phone: Add seating request either to email, or discuss with Wests Tigers Staff member over the phone.

Game Day: Add your seating request to your Membership application form where indicated.

06. How do I retain my same seating each year?

To ensure that your seating is the same for the following season, you must renew by the appointed renewal date. The renewal deadline for the 2019 Season is 26th October 2018.

Paying by instalments includes an administration fee of $5.00 and a 3.09% surcharge on the total value of the Membership purchase.

For further information, click here to see Debit Success Terms and Conditions.

03. Servicing and Handling fee

A service and handling fee of $3.95 applies to all purchases that are made by credit card, debit card or cash.

Rolling Renewal Program

01. What is the 'Rolling Renewal' Program?

The Wests Tigers 'Rolling Renewal' Program is designed to make your Membership renewal from season to season simple and convenient.

02. How does it work?

All Members will be opted into the 'Rolling Renewal' Program, your Membership and/or seat will be renewed automatically each season at the updated and relevant price.

Members will be sent a communication prior to the Membership renewal period, giving them a 14-day timeframe in which they have the option to â€œOpt Outâ€ from automatically renewing for the following season, or change/upgrade their package for the following season.

Rolling Renewal Monthly Instalments

01. How does it work?

The full amount of your Membership purchase will be divided into a maximum of 10 monthly instalments commencing 1st November 2018 and concluding in 1 st August 2019. All monthly instalments are debited by Debit Success. If you sign-up after November, the number of instalments will be decreased in order to finish by 1st August 2019 (e.g. Signing up in December will split into 9 payments, January 8 payments, and so on).

The first monthly instalment of your Membership purchase will include all initial set up fees. All subsequent payments will be of an equal amount.

02. What are the additional fees?

Debit success will add a 3.09% administration fee to each instalment. There will also be a $5.00 set-up fee that must be paid directly to Debit-success upon selecting the instalment option. Members should be aware that additional fees apply for cancellations and missed payments. Please see Debit-success terms and conditions below for further information.

03. How many instalments can I make?

The number of instalments will depend on when you join, with a maximum of ten monthly instalments possible, commencing in November, 2018. If you sign-up after November, the number of instalments will be decreased in order to finish by 1st August 2019 (e.g. Signing up in December will split into 9 payments, January 8 payments, and so on). Regardless of when you join all Memberships must be paid in full by 1st August 2019.

04. How do I take advantage of this option?

Simply select the 'Partial Payment' option when indicating your preferred method of payment and provide your payment details where prompted. This will set up your payments automatically.

Alternatively, you can select the instalment option when you join or renew online at www.weststigersMembership.com.au You will receive a letter from debit-success to confirm your payment amounts and length of contract once your application has been processed.

05. What are the fees if I miss a payment?

There is an automatic $10.00 fee for any missed payments, charged by debit success, not the Wests Tigers. Please ensure you always have the required amount available in your nominated account each month. If you have any issues please contact debit success prior to the payment date to arrange an alternate option

06. Which payment methods can I use to pay by instalments?

You can choose to use a credit card/credit debit card, or to have payments taken directly debited from a savings account.

07. Can I select when the payments come out?

Yes, you can change your payment date to suit your situation. Payments are automatically set-up on the 1st of each month, but this can be changed by calling debit-success on 1800 148 848. Please note: When arranging your own instalment date that all payments are to be made by 1st August, 2019.

Match Day

01. How do I access a match or redeem my Membership discounts and benefits if I have not yet received my Membership card?

If you have not yet received your Membership card, you will still have access to all matches inclusive in your Membership. To gain access to the grounds and to redeem your Membership discounts and benefits, please contact the Membership Team at membership@weststigers.com.au. You will be issued an electronic ticket, which can then be printed and used as a paper copy of your Membership card. The electronic ticket will state that you are a Member.

02. Am I able to purchase discounted tickets for Wests Tigers home matches?

All Wests Tigers Members can purchase General Admission 'Flexi Tickets', which can be used at any 2019 Wests Tigers home game (Western Sydney Stadium, Leichhardt Oval and Campbelltown Sports Stadium) and include seating within Wests Tigers Members General Admission bays. These can be purchased over the phone, online or on the day of a game. Please note: If purchased 'Flexi Tickets' online or over the phone, they will be left at the main entrance of the game you wish to attend.

03. What are Wests Tigers Members General Admission bays?

Members General Admission bays are designated seating bays at each home ground that can only be accessed by Wests Tigers Members. The location of the bays will be communicated to Members throughout the 2019 season.

Members General Admission bays ensure you are seated with other Wests Tigers Members and helps build an electric atmosphere to cheer on your team.

To book disabled parking, please contact the Club starting Monday 9.00AM the week leading into the match at (02) 8741 3300.

Availability is limited, and will be given on a first-come-first-served basis.

04. What do I do if I forget my card?

In the event that you arrive to the stadium on match day without your Membership card, please visit us at the corresponding Wests Tigers Membership Marquee. A one strike policy has been implemented in that for one occasion only, you will be provided with an entry ticket for a charge of $10.00 per ticket. You will be required to present photographic ID.

05. What do I do if I have lost my card?

If you lose your Membership card it will need to be cancelled and replaced. You must notify the Membership Team so that the barcode on your card can be disabled immediately. A $25.00 fee to replace your card will be charged, payable prior to distribution.

To organise your replacement card, please contact the Membership Team on (02) 8741 3300. Delivery time for your new Membership card is approximately 5-10 business days.

06. Where can I find the Ticket Collection Windows at each Wests Tigers home game?

Membership Enquiries

Phone

Email

Website

Post

P.O Box 169, North Strathfield, NSW 2137

Office

Concord Oval, Loftus Street, Concord, NSW 2137

Group Bookings

With our group ticket bundles, not only will you receive discounted tickets, but you may also be eligible for exclusive group activities on game-day. Group tickets are perfect for local sports clubs, businesses, birthdays or simply a day out at the footy with your mates. Working with a dedicated consultant, you will be able to create a unique experience that everyone is sure to love. Group ticket bundles start at $200 (10 people). For further information: