Las Ventanas al Paraíso (translated to English: Windows to Paradise) in Cabo is my new favorite place to stay in Mexico. Probably my favorite hotel in all of Mexico. Celebrated father’s day with my daughter, Joanna. In this picture, I’m seated in the patio area of my room which overlooked the Sea of Cortez. They […]

(notes from my trip to Cuba) Shortly after WW II, Lucky Luciano was paroled from prison on the condition that he permanently return to Italy. However, Luciano secretly moved to Cuba and resided here at this hotel. In December of 1946, Meyer Lansky, under the pretense that he was there to watch Frank Sinatra perform […]

Added value is an important aspect to the customer experience. The clients perception of the value your company provides will determine how satisfied they are with your services. First research what they want and look at things from their perspective My clients want my sales knowledge and insights. But how I share or deliver […]