Track/Return Order

You can track or manage your order through the phone number which you used for placing the order or reference no.

Email Id*

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Reference No*

Please enter a reference no.

Mobile No*

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OTP

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Click here to track your order with the 16-digit reference number.

Buyer Protection

We are committed to ensure 100% Buyer Protection for customers by offering genuine products, secure payments and easy returns for products bought on hottrendz

Customer Support

Our Customer Support is here to help you with all your orders, payments, delivery or refund related queries at any time.

Payments

Secure Payments

We take your security very seriously, therefore your details are safe with us

You can use any of the payment options listed below to pay for your order:

Cash on Delivery

Paytm

Debit Card

Credit Card

NetBanking

Shipping

We deliver to all pin codes in India through reputed delivery partners. Most orders are delivered within 3-5 working days from the time the order is placed. However, in case of International or made to order products it may take up to 2-3 weeks to deliver the order. After placing your order, you will receive a link where you can track your order. A flat shipping charge of Rs 39 per product is applicable to all orders.

Returns and Exchanges

We offer a no-questions-asked return/exchange policy. Customers can return/exchange products in most categories within 5 days from the date of delivery of your order. Please ensure that the product is in original condition and unused with all the tags intact to enable your request to be processed.

Privacy

We understand that you care about how information about you is used and shared; and we appreciate your trust in us to do that carefully and sensibly. Your privacy is important to us and we work to keep your information secure.