RingCentral Meetings Plugin for Microsoft Outlook

Article

Summary

How do I install the RingCentral Meetings Plugin for Microsoft Outlook? How do I use the RingCentral Meetings Plugin for Microsoft Outlook?

Details

The RingCentral Meetings Plug-in for Microsoft Outlook provides seamless integration with Microsoft Outlook on Mac and Windows. It allows users to to schedule an online meeting within Outlook and it automatically syncs with the RingCentral Meetings server. Users can also start an online meeting by clicking the RingCentral Meetings icon within Outlook.

NOTE: The plugin will still be installed successfully even without the RingCentral Meetings app installed on your system. However, when you attempt to schedule a meeting, or start a meeting, it will prompt users to download and install the RingCentral Meetings app to the latest version. Also, in order to start or schedule a meeting, the user has to be logged in to RingCentral Meetings.

Key Features and Benefits

• Boost productivity by starting a web meeting within Outlook.• Click to schedule a meeting with dial-in bridge and online meeting access within Oultook.• Automatically syncs meeting with the RingCentral Meetings App.• No need to copy and paste RingCentral Meetings details to your calendar.• Cancel a meeting in Outlook and the meeting is automatically removed from My Meetings list in the RingCentral Meetings app.

Follow the steps below to know how to download and install RingCentral Meetings Plug-in for Microsoft Outlook.

Step 1:

Click the Schedule a Meeting icon in your Outlook.

NOTE: If you have not signed in to your RingCentral Meetings app, you may be asked to sign in. Click Sign In and enter your credentials.

Step 2:

Fill in the required information on the meeting invite as you would normally do on Outlook. The RingCentral Meetings URL will be auto-generated in the Location field, which is also included in the default text in the body of the invite. Click Send when done.

NOTE: You can also configure the Location field for presenting the Meeting link.

The meeting will automatically synced with the RingCentral Meetings app.

NOTE: When a RingCentral Meeting is canceled from the Outlook calendar, it will be automatically removed from the RingCentral Meetings app. However, if the meeting is deleted from the RingCentral Meetings app, the changes will not impact the Outlook calendar.

Frequently Asked Questions

1. Where can I get the plugin?

Mac OS 10.7 or higherMicrosoft Outlook for Mac 2011 (14.4x or later)RingCentral Meetings v.3.7 or later

Windows

Windows 7 or higherMicrosoft Outlook 2010 or laterRingCentral Meetings v.3.7 or later

3. When I cancel a meeting from RingCentral Meetings, why does it not remove my meeting in Outlook Calendar?

Currently, the integration works only the other way around. When you delete a meeting from your Outlook Calendar the same meeting synced with RingCentral Cloud will be removed from My Meetings list in the RingCentral Meetings app.

If you delete a meeting from your RingCentral Meetings app, it will not remove the same meeting from your Outlook Calendar.

4. Do I need to have a RingCentral account in order to use the integration?

Yes. You will need to be on a RingCentral Office Standard, Premium, or Ultimate plan in order to start and schedule an online meeting from Outlook.