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I use and love your service since a lot of months, but since about one to two weeks I have problems with the .ru-Server.
I can connect to the iceland, .fr-server ... but not to the .ru-server. I can ping it, but I can not connect.
I used it the last 6 month with my router. But since about a week I can not connect.
I tried windows with your soft with the same result: No connection to the .ru-server.

Are there problems at the moment? Do you need additional infos?

(I contacted support via E-Mail but did not get any answer the last 2 - 3 days)

thank you for your fast answer. But with UDP my performance drops by 80 % to 20 % of the TCP speed, because I chain VPNs from different providers and this is my 2nd part of the chain. So this is not really an option. For the time being fixed, I use another country.

I'm not at liberty to share details yet, but given the frustrating delays you've had it seems fair to at least say something.

The problem you're seeing isn't... conventional. Nor is it unique to our Leningrad offramp. I know the others are working some long hours to get a published explanation ready.

But the good stuff is the solution we might have in hand for this. If that holds up under fast track testing, it's a game changer.

And I'm really sorry but we can't say more than that right now. When the embargo lifts any day now, it's easy to see why we had to wait - all good, nothing but.

Meanwhile clean pcap session captures of these... incidents are really helpful. And I'm sorry to sound like a politician ducking questions here. It's not that at all. But more is less wrt details beyond that. For a few more days at least.

Thanks for being patient, from all us here - it's likely to be more than worth it when the dust settles.