x32 Signal Drops - HELP

x32 Signal Drops - HELP

HI everyone,

We have had some signal drops over the last couple of weeks with our x32 and two s16 boxes. We still see signal input on the board but the PA and IEMs lose audio for a second. It comes right back and has been difficult to track down the root issue.

__________________________________________________ _______________________For additional help please refer to the X32 wiki pages for updated and current documentation about the X32.

For official technical and warranty support for your product you should contact the support team through their CARE department. You can contact CARE by phone at (+1) 702-800-8290 for the US and Canada and (+44) 1562 732290 in Europe.

You can also contact CARE via email at CARECREA@music-group.com. They strive to respond to emails within 24-48 hours during normal business hours, but please be patient if it takes longer due to the volume of emails they receive.

On page 62, there is
/‐stat/tape/rtime
which can provide a recording dropout count (returns a negative integer)
Also the new X-Live card has similar error reporting OSC commands (page 68).

__________________________________________________ _______________________For additional help please refer to the X32 wiki pages for updated and current documentation about the X32.

For official technical and warranty support for your product you should contact the support team through their CARE department. You can contact CARE by phone at (+1) 702-800-8290 for the US and Canada and (+44) 1562 732290 in Europe.

You can also contact CARE via email at CARECREA@music-group.com. They strive to respond to emails within 24-48 hours during normal business hours, but please be patient if it takes longer due to the volume of emails they receive.

For official technical and warranty support for your product you should contact the support team through their CARE department. You can contact CARE by phone at (+1) 702-963-1300 for the US and Canada and (+44) 1562 732290 in Europe.

You can also contact CARE support via email at CARECREA@music-group.com. They strive to respond to emails within 24-48 hours during normal business hours, but please be patient if it takes longer due to the volume of emails they receive.