Tag: shopping

Long queues, confusing store layouts, ‘unexpected item in the bagging area’… shopping for groceries can really be a chore at times. What irritates you the most about supermarket shopping?
(more about supermarket bugbears...)

Online supermarket shopping is the most convenient thing since sliced bread. But that's until your sliced bread is replaced with a doughnut. Our recent survey highlights some of the strangest substitutions...
(more about online grocery substitutions...)

Have you bought a laptop from Currys or PC World and been asked to pay an extra £35 for a set-up service? Did you know about this 'Knowhow' service before buying? Read what Currys has to say about this.
(more about Currys and PC World...)

With mince pies still settling in stomachs and a mass of Christmas packaging overflowing in recycling bins, it’s now officially Christmas sales time. But how can you be sure you’re getting a real bargain?
(more about sales...)

In the market for a new TV? Or maybe a camera for Christmas? Watch out for dodgy offers on electrical goods that might not always be as attractive as they seem. In some cases these deals don't deliver any savings.
(more about special offers...)

Black Friday saw millions head to high street and online retailers to top up their Christmas gifts. Shop floor staff certainly know how to sell, but do they know your rights when it comes to returning faulty goods?
(more about faulty goods...)

Retailers are keen to advertise 0% interest ‘buy now, pay later’ offers in the run-up to Christmas. While these deals can provide useful financial relief for hard-up families, are they really as helpful as they appear?
(more about BNPL deals...)

Ever had the displeasure of late or damaged deliveries? As we launch our campaign to stamp out dodgy deliveries, our chief exec writes that there’s no excuse for keeping customers in the dark about delivery times.
(more about dodgy deliveries...)

Disposable battery prices vary a huge amount. Plump for a big brand and a four-pack could set you back over £5. Walk into a discount store and a packet of 12 could be yours for just £1. But are you tempted by them?
(more about the discount batteries...)

Phones 4U, which went into administration earlier this month, has confirmed that those who pre-ordered the iPhone 6 will not have their deposit refunded. So what can you do if you’re left out of pocket?
(more about Phones4U pre-orders...)

We’re currently undertaking a major piece of analysis to better understand how consumer spending has changed over the last 10 years. What do you spend your money on now that you didn’t a decade ago?
(more about spending...)

A delivery being left outside without your consent is bad enough, but what about when your parcel is left in your recycling bin or thrown over the fence? Or even worse, thrown on to your roof?
(more about deliveries...)

2 for 1, free prescription sunglasses, 25% off for over-60s, free anti-reflection treatment… there are 16 special offers on Specsavers' website this morning. But do they offer value for money or just confusion?
(more about glasses...)

Six out of seven customers who haggle on their mobile contract get a better deal. And you can knock almost £200 off your summer holiday by negotiating with a travel agent. But should we have to turn to haggling?
(more about haggling...)

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Comment of the Week

Legacymjr

“I think that with fewer players there may be an opportunity for Ofcom to address the real problem with mobile and that is the truly appalling patchy coverage on all networks. I am talking about in major built up areas - lord knows what it is like in rural areas...”