Backpackers-Duesseldorf Reviews

Reviews & Ratings Explained

78%

Rating

1800 Total Reviews

75%Value For Money

80%Security

74%Location

80%Staff

77%Atmosphere

81%Cleanliness

76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is. Read our review guidelines »

I liked the location even though it was a 15-20 minute walk to the Altstadt area. It was a quiet area with plenty of coffee shops, bakeries, convenience stores near by. I liked that there were at least 3 separate congregation areas for guests to meet each other. The atmosphere was vibrant. I felt comfortable and secure during my two night stay.

Unfortunately not a nice place. Too hot and not very clean, smelly room and no recption/kitchen access from 10pm to 5am. No atmostphere, def no value for money. The reception guy was helpful, but not a nice stay. Not going back

Dear D.,
thanks for your review.
You stayed with us during the BOOT Trade fair. The hostel was packed and you decided to book an bed on a tenbed dormitory.
Why did you not opened the window, if it was too hot and smelly?
You knew when you booked the bed that our kitchen and reception is closed during the night, so I can´t see why you are complaining afterwords....kind regards - the helpful guy from the reception

86%

Very nice place and very helpful staff. Slightly higher rates than competitors and you have to pay for linens but overall a pleasant stay. Would recommend.

The + :
Rooms are clean, common places are nice.
Free Internet access, Wi-Fi.
Breakfast "all you can eat" included and pretty good.
The - :
The hostel is a bit far from the centre of the city.
Male showers are in the same room, only separated by a curtain.
Staff is not really friendly.

Great on the scope of hostels! Very worth the price and an enjoyable stay. We were going to arrive after hours and the staff was very helpful in an email so once we got there we got into our room and right to sleep!

I stayed for one night in a six bed mix dorm im the basement . It was cleaned. The sheets too. There is a big locker in the room.
Bad was the toilet next to the room was impossible bad smell all the time and dirty...
But it is possible to use the one next yo the entrance which was clean.
The personal was kind.
Breakfast ok for a hostel.

i was left there without any attendance neither telefone asistance at that time of a night without any idea at all where i coud go, only for 5-10 minutes later than reception hour after hell of work and time to find the hostel. ! ..... Fortunately, another customer let me to sleep on one of his 2 beds which he said that were made paid even for web-error(!?), with no sheets and pillow case! later after holidays i found i was charged thru my Visa for that night staying on that PAID bed!

Dear Guest, when we realized that you are too late we arranged your bed and everything for you to get in. We send you an email with all nessecary informations to get in and to find your bed. Sorry when you are so terrible confused in finding our hostel or to check your mail. We charged you, because you stayed with us. I guess that is absolutley correct. Don´t point on us when you are totally confused. - the management

The cleaner walked into our room while we were present and continued to clean it and opened the window which we found was rather strange. The bunk-beds need serious updating, I nearly broke my back on the upper bunk. There was a smelly pumpkin carved out into a skeletor in one of our presses, wonderful surprise to find.
I thought the living quarters were good. Showers/ toilets were clean and free internet and kiosk to surf. I think more concentration needed on the rooms.