Well, to be fair it's working, but always play songs in﻿ the exat same order. It's quite annoying, because what's the point of this option if it's not random?

I thought it'll change in some firmware update, but it doesn't, so I decide to report it.

I have the same problem. UK customer service told me there is no work around. They told me there are no plans to fix it. They told me it's "shuffle" mode, not "random", meaning the order gets shuffled once only, and is then set.

I have the same problem. UK customer service told me there is no work around.

I found way, however it's annoying...
To make list shuffle again you need to use "shuffle all", then return to list of all songs, and again use "shuffle all"- you can do it many times. But it's like going to another playlist, because no mater how many times you use that tick it will always shuffle songs with the same scheme.

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

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