Background

Policy and Information Administrator in the Research Policy Intelligence and Ethics team

My duties include:

Carrying out timely and robust User Acceptance Testing (UAT) on the University’s research systems in particular MyImpact and NUProjects.

Advising System Developers on the outcome of testing and making recommendations regarding the development of the systems to Finance, Business & Research and relevant University Steering Groups.

Providing timely and responsive 2nd line user support for the systems following on from initial triage by the NUIT Service Desk. Dealing with the complex business and technical user queries.

Developing and maintaining user manuals, guides and training materials to ensure that information on University processes is easily accessible, comprehensive and up to date.

Supporting the administration and maintenance of web-based information systems and associated databases in order to ensure that systems remain fit for purpose.

Supporting the Policy and Information Officer and deputise as required in the monitoring and updating of core research and enterprise policies, ensuring approval via the correct channels.

Supporting the Policy and Information Officer and deputise as required in the on-going implementation of University governance and University policy.

Out of Work

I am a member of Northumberland National Park Mountain Rescue Team, a voluntary emergency service on call 24/7. As such I may be required to leave the office and respond to incidents at short notice - thank you for your understanding and patience when this occurs.

See what we do here: http://nnpmrt.org/

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