Safety & Emergencies

In Jakarta, it is most advisable to contact or even go directly to your embassy when things go badly wrong, before filing a report with the police. Please keep in mind that local police response may be slow, with the possibility that “fees” may be requested to facilitate the processing of your case. Also, be aware that in cases of sexual assault, victim blaming is likely. Your embassy can provide guidance on local laws, and help you navigate the process of filing a police report. The following contacts for local assistance may be helpful too:

Police

The Indonesian National Police Emergency Switchboard number is 110. This central switchboard will transfer your emergency request for assistance to the nearest local police precinct. Please note that not all operators are able to assist in English. Also, response may not be prompt.

Women’s Resources

Besides your embassy, the following organisations may be able to provide information, counselling, and possible assistance through legal processes.

International SOS Medika

This is one of the world’s largest remote medical and security assistance companies, with two Medika clinics in Jakarta. Both provide 24-hour service, English-speaking staff and doctors, medical insurance, and emergency evacuation service.

Global Doctor Indonesia

Global Doctor Medical Center was established more than 12 years ago as a medical provider serving expatriates, locals, and travellers. It provides facilities for medical evacuations and repatriations of patients from across Indonesia to the world.

Medic One operates 24/7 and specialises in EMS (Emergency Medical Service). It has accreditation from the Australian Registry of Emergency Medical Technicians, the American Heart Association, and the Association of Public Safety Communications Officers (APCO).

Margaret, or Maggie, as her colleagues and friends call her, is originally from the United States, but has set her roots firmly in Indonesian soil; taking citizenship there in 2009. A journalist, translator, women's rights activist, and art lover, Maggie spends her days variously caring for her cat, working on freelance projects, training cub reporters, journalling, walking and drawing in the garden, swimming, and hanging out with friends.