Wednesday, January 30, 2013

Resolution Update, 1:00 PM: It appears that all of our incoming and outgoing telephone calling problems have been fixed. If you experience any telephone difficulties, please call or email Kelly Borke (borke@macalester.edu, 651-696-6566).

Update, 10:50 AM: If people try to call your Macalester phone from off-campus, their call is not completed, and that is evident to the caller. Callers are unable to leave voicemail for you, and that is clear to callers as well. If you are expecting an important call during our current Macalester telephone problems, please reach out to your contact another way. Rest assured, people trying to call you will realize there is a problem and should try again until they reach you.

Original message, 10:00 AM: Currently Macalester telephones can only make and receive calls on
campus. These phones cannot dial off-campus numbers, locally or
long-distance, nor can we receive off-campus calls on Macalester phones.
We are actively working with the vendor to correct these problems as
quickly as possible.

Thank you for your patience. We will send more information when the issue is resolved.

Monday, January 28, 2013

Losing a laptop at
any time is a painful experience. Never leave yours visible and unattended
even “for just a minute.” Backup
everything you don’t want to lose or recreate (e.g., to a CD/DVD or external
hard drive) – because losing a laptop can take all of the fun out of a term.

If you do lose it,
your chances of recovery are much better if you can readily provide law enforcement
with identifying information (e.g., make, model, serial number). Use the
Google Docs tool My Inventory at Macalesterto record and
immediately access this information, anytime, anyplace.

Also, consider installing
laptop tracking software such as Prey, available FREE at preyproject.com.

Finally, when in public places,
secure your laptop with a cable lock (available on loan at the Library and
Campus Center).

Wednesday, January 9, 2013

With Macalester's new Email and Google Apps Login page, you may need to update your Email or Google Apps browser bookmark to reflect the new web link: mail.google.com. Locate your computer's operating system and browser from the list below. Follow the relevant instructions to update your bookmark. If you need assistance with bookmarks, contact the ITS Help Desk at helpdesk@macalester.edu or 651.696.6525.

Connections to email via mobile devices remain unchanged. However, if you log into email using a mobile web browser, use one of the two new ways. Current links to access Google Apps will continue to work, too.