Executive Briefing Center (EBC)

Customer briefings at Dell are built on a foundation of trust, as well as Dell’s commitment to solving your complex business challenges. You will have an opportunity to participate in a customized program based on your current IT environment — and the issues on your horizon. The briefing is attended by your Dell account team members, peers, technologists, subject matter experts and executives.

Customized Experience

Innovation at Dell is driven by you. Before and during your briefing, we listen intently to you to help direct future products and solutions. Dell has an unwavering commitment to delivering new and better solutions that directly address your needs.

These briefings enable an exchange of insights and ideas that add value to your business. Subject matter experts share best practices and facilitate in-depth discussions of effective strategies and IT solutions to help your business become more successful and competitive in the market. Our goal is to facilitate a collaborative discussion to help you win.

Solutions Focused

Our Briefing Centers help customers address a wide range of IT topics. Dell is focused on reducing IT complexity and increasing efficiency through end-to-end solutions. When planning your briefing, we’ll consider questions like this:

What are your top pain points?

What problems are you trying to solve?

What are your top business initiatives during the next 3–5 years?

What keeps you awake at night?

When your IT managers and decision makers need a more hands-on approach to finding a specific solution, we call on our partners in Dell Solution Centers (DSC) around the world. Together, we’ll find solutions and answers.

Our world-class facilities are designed to enable collaborative, solution–focused discussions between customers, IT thought leaders and technologists.

We have nine global Executive Briefing Centers:

Round Rock, TX (Global Headquarters)

Plano, TX

Santa Clara, CA

Washington, DC

Nashua, NH

Bracknell, UK

Beijing, China

Shanghai, China

Xiamen, China

ABPM Awards

The Dell Executive Briefing Center teams are committed to your success and deliver the highest standards of quality in EBC programs to ensure your visit exceeds expectations. In fact, Dell Executive Briefing Centers have been recognized six times by the Association of Briefing Program Managers for achieving world-class standards in the areas of Planning, Marketing, Management and Measurement.