HP Helps Serco ASP Deliver High Quality Shared Services

Leading NHS shared service provider boosts IT efficiency with HP Converged Cloud

LONDON, UK, Oct 17, 2012 – HP today announced that Serco’s Anglia Support Partnership (Serco ASP), one of the UK's leading shared services providers, has selected HP to help improve the quality and efficiency of its healthcare services.

Serco ASP provides a wide range of shared services to the NHS and other health-oriented organisations in the East of England, including recruitment, payroll, pensions, purchasing and financial services. The company currently produces 42,000 payslips per month on behalf of its customers from its integrated service centre in Huntingdon, and operates four primary care support centres in Cambridge, Ipswich, Witham and Norwich.

“Serco ASP needed a high performance, future-proof IT platform to support business growth, both geographically and into other market sectors,” said Mark Smith, Head of IT at Serco ASP. “At every step of the selection process, HP was able to demonstrate market leadership across all of the major technology components. HP was able to deliver a full private cloud platform, built at our location to our specification and ready in a very short time-frame for us to host our client services. In HP, we have a technology partner to help us deliver our business plan and objectives. The virtualised HP platform will meet our needs today and allow us to add services and capacity as our business expands.”

HP CloudSystem will provide a geographically resilient dual data center solution to support Serco ASP’s multi tenancy shared services platform. The centralised infrastructure-as-a-service (IaaS) platform based on an open, common architecture will enable Serco ASP’s IT team to provision complex infrastructure and applications in minutes instead of months. Resources can be easily allocated across the physical and virtual environments to ensure predictable delivery and service levels.

Consolidating Serco ASP’s data storage resources with flexible, scalable HP 3PAR V400 Storage will boost IT performance and availability. HP 3PAR Thin Provisioning Software, fully integrated with the HP CloudSystem for on-demand provisioning, will reduce costs by enabling Serco ASP to purchase only the disk capacity they actually need, as they need it. To keep Serco ASP’s Clinical Governance Team compliant, an HP StoreOnce B6200 Backup system will deliver fast, disk-based data protection while reducing backup times by more than 5 hours each day.

“HP will enable Serco ASP to move to the cloud, unleashing the full performance, stability and manageability benefits of their virtualised IT platform,” says Michael Clifford, HP Director, Cloud Computing, UK &I. “Serco ASP will be able to offer service availability at a price point the NHS is unlikely to have realised in the past.”

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