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I stayed at this hotel for a business meeting by myself. However, it would have been great to have my family along. The hotel was nice and clean. The swimming area is great! It has a large pool, two waterslides, and an area for small children. The bed and pillows were very nice and I had a great rest each...
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Great location. A better hotel choice in the heart of Lethbridge. Nice, clean, courteous front desk team, and always consistently same service. Great for business travellers. I can see a reason why families also enjoy their stay due to other hotel amenities available.

Dear Lyndon,
Thank you for taking the time to write a review about your recent stay with us. The hotel appreciates all feedback from our guests. I am happy to hear you enjoyed your time with us and find our service to be courteous. Thank you once again and I hope we have the honor of serving you again in...
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Great water park. Friendly efficient front desk. Interior access to restaurant and bar. Large bathroom.
Housekeeping rides guest elevators with carts in disarray. Property needs to invest in new pillows as they smell old and well, sweaty.

Dear diamondseeker,
Thank you for taking the time out of your schedule to write a review about our hotel. We appreciate all feedback from our guests. I am happy to hear you enjoyed your time with us and had the opportunity to use our water park facility. I will be speaking to our housekeeping manager about the concerns you raised...
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this hotel may cost a bit more then all the rest but you will find it worth the money. There is two water slides, hot tub and a wave pool. it also has a restaurant on the premisis. The hotel is super clean but the walls are not very sound proof.

Dear Tammy E,
Thank you for taking the time out of your schedule to write a review about our hotel. I am happy to hear you enjoyed your time with us and found our hotel was able to provide you value for your money. I will be sharing your comments with our team who appreciate the feedback. Thank you once...
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Really nice an clean.close to most shopping areas.. Easy to access. Good service.. The kids loved the pool an water slide... Pool is a pirate theme park.. Nice kiddo pool.. Mr mikes has good food.. All around a nice place.

Dear Jesse P,
Thank you for your review in regards to your recent stay with us. Our team at the hotel appreciate all feedback from our guests and I am happy to hear you enjoyed your time with us. Thank you once again for your comments and I hope we have the honor of serving you again in the future....
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We had a great experience at this hotel! The staff were all so friendly, everyone from the front desk clerks, to the pool lifeguards, and the restaurant waitresses!
The beds were extremely comfortable, had to check the mattress brand, because it was possibly the best sleep we've had! They were also very clean, and included a microwave, fridge, and LCD...
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Dear 83kitkat,
Thank you for taking the time to write a review in regards to your recent stay with us. I am happy to hear you enjoyed your time with us and found the service of our staff to be friendly. The Water Park is all ways a huge source of entertainment for families. Thank you once again for your...
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Fair price for what is supplied.rooms are clean and service is decent.
Parking is decent on the back side of the building.
Meals served are good with a taste of quality served fast and on time.
I suggest this place for the family traveler.

Dear kitman2012,
Thank you for taking the time to write a review in regards to your recent stay with us. I am happy to hear you enjoyed your time with us and I hope we have the honor of serving you again in the future.
Sincerely,
Tiffany
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We have arrived Nov 21 late. We booked a family suite with 3 beds and a couch. Bed in the main room was not comfortable at all. Bed was way to soft. When we woke up in the morning I saw lots of stains on the sheets on all 3 beds. There was old sock found under the bed. I...
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Dear Smalaniuk,
Thank you for your comments in regards to your recent stay with us. Any feedback form guests is important to us. I have given a copy of your comments to our housekeeping manager who will address the concerns you have raised. Thank you once again.
Sincerely,
Tiffany
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rented a large 3 king (was actually maybe a queen) family suite. there wasn't anything wrong in particular, but it was just ok. they could have been cleaner and paid closer attention to smaller details, like the toilet didn't flush and there was almost no toilet paper. when i walked in the coffee table was standing up right. weird. we...
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Dear kkroe77,
Thank you for taking the time out of your day to write about your recent stay with us. All feedback is important to us and I have shared your comments with our team. Thank you once again and I hope we have the honor of serving you again in the future.
Sincerely,
Tiffany
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I stayed in Lethbridge for business, but this Holiday Inn made it feel like a vacation. It is very clean, modern and nicely decorated. The front staff was very helpful, very cheerful and great to work with. My room was modern and well appointed. The flatscreen tv was great and functioned well. (Could someone explain to Canada that ESPN has...
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Dear Jean S
Thank you for taking the time out of your day to write about your recent stay with us. I am happy to hear you enjoyed your time with us and had the opportunity to experience some of our facilities. I hope you give us the honor to serve you again should your travel bring you back to...
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