You know Activision, if you kept the players of your game informed on the problems that arise, you would find that you have ALOT less pissed off people spamming these forums. JUST KEEP US INFORMED, THATS ALL WE ASK. IF YOU HAVE A PROBLEM, JUST TELL US. According to your site, all servers are operational. REALLY!? If I treated the customers of my business like this, I would have been out of business a long time ago.

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-- It's very hard to keep conditions PERFECT 100% of the time. Multiple Servers are running at the same time and things happen. I understand you are angry, but this is no time to blame us. We do a great job keeping the Servers up and running good for the most part. But just like everyone else we are human and things happen, these errors don't happen every day!

We understand that you are human, and mistakes can be made. But it's the manner of how you communicate with us when these mistakes happen. We had a lot going on during this weekend: Double XP Weekend, Clan Wars, and launch of Diamond Division Clan Wars so of course your consumers (the people that buy your products) will be frustrated when we're expecting things to be functional and they are not. We will be annoyed when suddenly we're planning and scheduling things with other players to be on at a certain time to make a final push in Clan Wars, and then suddenly servers won't work. We'll be upset when the Ghosts app on my Android or iPhone won't work all of a sudden (again) when we just had this not working just yesterday.

The issue is not the mistakes that humans make but the AMOUNT OF MISTAKES and issues, and errors, and maintenance you have put your consumers through which were though to be resolved already but keeps happening it seems every Clan Wars.

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I appreciate your comment, and I totally understand! We do work on informing people when things like this happen, but we didn't know it happened until multiple Consumers have reported it. We are not sure at the moment what the problem is and we are currently working on fixing it. I understand your anger and frustration but in this specific situation there is no way we could of informed you guys about the problem if we didn't know happened before hand. So like I said we are currently working on getting it up by tonight I have listed some times that we think we will have the servers fixed earlier in this post.

what I would like to know is while looking at the app some people that we are playing against in clan wars are on and scoring right now and my whole clan is locked out of online servers will there be an extension on clan wars?

And by it's NOT affecting everyone they mean once again XBOX goes unscathed. They get DLC first and they apparently get better servers. OH wait the PS4 servers are down too and they ALSO pay for PS Plus? Shocking

Are you extending the Clan Wars hours to compensate the loss of time that effected a lot of people? How will you be able to make Clan Wars "fair" for those that are able to contribute getting points when they were able to get online versus those that weren't able to contribute points because they were effected by server issues?

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I will take a look at who posted it and I had somebody say that I mentioned in a reply that it was indeed a scheduled maintenance. I will take a look like I said but if I did say that, I apologize and it was a typo this isn't a scheduled maintenance .

An extension makes NO sense. Many people can't afford time for this during the early work week. That unfair to them. What SHOULD have happened was clan wars put on freeze IMMEDIATELY when an issue was apparent & XBOX took the lead over many PS3 clans like mine. It took them almost all of the 2+ hours to surpass our score but nonetheless they did. We got hosed.

this is dead at the beginning of Diamond Division clan wars and its obviously affecting ENOUGH people that it isn't just a SMALL problem. WHAT IS ERROR CODE 32 im LOCATED IN tEXAS san Antonio.

And will we be compensated for Diamond division. We were going head to head with another clan about to take the lead today. BUT CANT GET ON. And my clan (clanKILLAS elite [CKLR]) members who could get on located in Nevada said they won and it didn't count so yes again will we be compensated i.e. (warcry AND body count) again this is DIAMOND DIVISION the other clan we were goin head to head with was PureSkille [xPSx] thanks again

I'm not angry, but i am annoyed that you don't inform us of problems. You let the players spam the forums for 2 hours and then you may say something. Its not hard to keep us in the loop, just put a post stating that you have a problem and that you are working on it, don't leave us in the dark. We are the ones that pay your paycheck and pay billions of dollars every year for your game. Please treat us with respect. I am a mature gamer that has been playing all the way back to PS1, I am just posting this on my daughters account. I have owned almost all COD games and this has been going on for years. You wouldn't be a multi-billion dollar company without us. Remember that. I look forward to your reply..

(We apologize for the inconvenience, and appreciate your feedback! Please be patient!)

As I listed in the reply below, we try to notify our Consumers ASAP when errors like this occur. But we did not know this error was happening until the Consumer reported it, so we just recently found out about this problem and are currently trying to fix it right now. I have listed times in the forum earlier that we think the servers should be up by. This maintenance was not scheduled and is only affecting the Servers that are having errors. Some consumer's connection to the game's server is perfect at the moment. So not everyone is having this problem but A LOT of people are. So we are doing our best!

Thanks again for responding to my post. Now that i have your ear, it's not just this issue that gets us ticked off, I understand that problems come up, but we also deal with hacking and boosting everytime we play. This forum is filled with your consumers that have legimate complaints about hacking and boosting and it is overlooked time and time again. 1 out of every 4 lobbies on the average have at least one person hacking, do you even respond to the people that have complaints about this? i personally have been posting about this issue all the way back to mw3 and never a response. You may think that by banning these people your sales will suffer, but you are going to lose a lot more of the honest players if you do nothing. This game has only been out for 4 months and hackers or modders are everywhere. When you threaten to report them they laugh at you because nothing is ever done, I dont know of anyone that has ever been banned for hacking, if you say that you do ban these people what evidence do WE have of this.

I appreciate your complaint, and I cannot say that people don't look over them. All I can say is that we are aware of modding and that the next you post a thread about modifying the game just list their username on that console, the date you saw them and try being specific as possible. There's not a whole lot I can do my self because that's not my job to go and ban people for modding or anything so there's not a whole lot I can say on that. I do wanna let you know that we are busy dealing with problems everyday and that it's not that it's always getting overlooked it's that it's not getting look at at all due to complaints with other clients. Maybe you should try getting in a chat with an employee or call an employee. You might get a better result there.

If you get on twitter they have been tweeting about the crash and how everyone will be treated fairly. they can tell what has happend and will fix it or make it right. i can only look to the positive and hope they will fix it quick and make everyone happy.

ya now on my app the clan war is showing completed and it should still have 2 hours. IDK oh and im Diamond Division don't know if its the same for regular clan wars. thanks and im going to check the twitter now

Please express that extending the clan wars is unfair bc people plan in advance to schedule time for their group. This will not allow MANY clans to compete on an even plane. It would be highly unfair and disadvantageous.