Repeat Prescriptions

Repeat prescriptions will not be issued other than those that your doctor wishes you to take regularly. For all other medication you will need to see or speak to your doctor first.

Please use the printed re-order form provided with your prescription. Either deliver it to the surgery, post it with a stamped, addressed envelope or speak to your local chemist who may offer a ‘request and collection’ service.

Please do not try to order prescriptions by phone. We ask you to use the re-order slip because it avoids mistakes and also leaves the phone lines free for people calling for appointments or visits. If you have mislaid your repeat prescription to request your medication you can either come down to surgery and we can print your re-order form off for you or you can put your request in writing.

Your prescription will be available within 48 hours (excluding weekends).

Order Repeat Prescriptions Online

Did you know you can request your repeat prescription online?

The easiest, safest and quickest way to order your repeat prescription is online. There is no need to make a phone call or visit us; instead computer, smartphone or tablet users can request repeat prescriptions anywhere - 24 hours a day, seven days a week. You can also check what medication you should be taking and when.

If you are not already registered for GP online services please let a member of the practice team know you would like to use this service.

Bowthorpe Health Centre

If you would like your prescriptions to be sent to our local chemists, Boots in Bowthorpe or Costessey Pharmacy, Norwich Road, Roundwell and One Pharmacy you will need to allow 72 hours (excluding weekends) for them to have received it.

Trinity Street Surgery

If you would like your prescriptions to be sent to our local chemists, Hurns, Unthank Road or Vauxhall Street Pharmacy, Suffolk Square, you will need to allow 72 hours (excluding weekends) for them to have received it.

One Pharmacy

This practice jointly owns One Pharmacy.

One Pharmacy is the online Pharmacy based in Norwich dispensing NHS & Private prescriptions. One Pharmacy will deliver your prescription to your doctor, at home or at your workplace, quickly and FREE.

One Pharmacy will work with you to find a convenient time to deliver your prescription.

If you would like One Pharmacy to deliver prescriptions direct to you register online, call the pharmacy or talk to your Doctor or Prescribing Team.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescriptions Charges and Exemptions

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS Prescription Charges from 1st April 2018

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

The current prescription charge is £8.80 per item (£17.60 per pair of elastic hosiery).

A three monthly PPC is £29.10 and could save you money if you need more than three prescribed items in three months.

A 12-month certificate is £104.00 and could save you money if you need more than 12 prescribed items in a year.

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website

Electronic Prescription Service

We offer the Electronic Prescription Service, which allows you to choose or "nominate" a pharmacy to get your medicines or appliances from. Your GP then sends your prescription electronically to the place you nominated, this means:

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long as your repeat prescription could be prepared before you arrive.