Data Center Term Licenses

Cloud Subscriptions

1. Where can I sign up for an evaluation?

Atlassian Cloud can be evaluated for free, please visit Try Atlassian Cloud to start an evaluation.

Already using Atlassian Cloud? Site Administrators can navigate to the new Site Administration section of your Cloud site through the menu and add or remove applications and/or add-ons as needed.

Please note: Removing applications or add-ons takes effect immediately and no credit or refund will be offered for removing applications or add-ons early.

2. What does a Jira Software Cloud subscription cost?

We offer a la carte pricing for Atlassian Cloud. Your subscription starts with Jira Core, Jira Software, Jira ServiceDesk, and/or Confluence as its foundation. From there, you can choose from available add-ons (e.g. Zephyr for Jira Software) and additional applications.

Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.

Monthly Pricing:

Number of Users

Price Per Month

Up to 10 users (users 1-10)*

$10 Flat

For more than 10 users (11-100 users)

$7.00/User

For the next 150 users (101-250 users)

$5.00/User

For each additional user (251-5,000 users)

$1.10/user

Annual Pricing:

Annual User Tier

年度价格

1 - 10 Users

100 美元

11 - 15 Users

$1,050

16 - 25 Users

$1,750

26 - 50 Users

$3,500

51 - 100 Users

$7,000

101 - 200 Users

$12,000

201 - 300 Users

$15,050

301 - 400 Users

$16,150

401 - 500 Users

$17,250

501 - 600 Users

$18,350

601 - 800 Users

$20,550

801 - 1,000 Users

$22,750

1,001 - 1,200 Users

$24,950

1,201 - 1,400 Users

$27,150

1,401 - 1,600 Users

$29,350

1,601 - 1,800 Users

$31,550

1,801 - 2,000 Users

$33,750

2,001 - 2,250 Users

$36,500

2,251 - 2,500 Users

$39,250

2,501 - 2,750 Users

$42,000

2,751 - 3,000 Users

$44,750

3,001 - 3,250 Users

$47,500

3,251 - 3,500 Users

$50,250

3,501 - 3,750 Users

$53,000

3,751 - 4,000 Users

$55,750

4,001 - 4,250 Users

$58,500

4,251 - 4,500 Users

$61,250

4,501 - 4,750 Users

$64,000

4,751 - 5,000 Users

$66,750

* All prices USD

Why the big jump in price from 10 users to 11 users? Our 10 user licenses offer introductory pricing for small teams. If you have more than 10 users (or more than 3 Jira Service Desk agents), regular pricing applies.

3. How can I purchase or request a quote for Atlassian Cloud?

The monthly payment plan can can only be paid with a credit card associated with the subscription (within the Billing Contact's My Atlassian account).

To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud URL (xxxxxxx.atlassian.net) or SEN (SEN-XXXXXX).

4. What is the minimum term of service?

The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.

6. Where can I find the Atlassian Terms of Service?

7. I have more questions about Atlassian Cloud

Server Licenses

1. What does a new Jira Software license cost?

We have designed Jira Software licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above.

Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details. You also have the option to set up auto-renewal through my.atlassian.com.

Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. If you intend to renew, we recommend renewing at least 30 days before expiration.

3. What is software maintenance?

Software maintenance, included in your first year of use*, gives you the following benefits:

Security patches

Critical bug fixes

New features & enhancements

Access to Atlassian's world-class Support team for technical troubleshooting

Developer license keys (lets you test the upgrades before committing!)

Potential to enroll to Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world class teams.

*Please note that 10-User Starter licenses are not eligible for Technical Support.

4. How do I request a quote?

Requesting an obligation-free quote is easy! You will just need to submit your request through our Atlassian Store. In the final step check "Get a Quote" and click submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.

5. How is Jira Software licensed?

A Jira Software commercial/academic/starter license entitles you to:

Install Jira Software on a single instance in a production environment on 1 server

Perpetual Jira Software use

Software maintenance for 12 months - including all updates and online support

6. What is the cost to upgrade my Jira Software license to a higher user tier?

You'll be pleased to know that you can upgrade Jira Software at any time. The upgrade process is very simple, and all your data is preserved. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

Please Note: The below prices* are applicable for licenses purchased after 12-Oct-2018. Pricing for licenses purchased prior to 12-Oct-2018 will be calculated using the original purchase price.

26-50 Users

51-100 Users

101-250 Users

251-500 Users

501-2000 Users

2001-10,000 Users

10,001+ Users

Commercial

From 1-10 Users Starter License

Starter Licenses can be upgraded to a higher tier for the price of a new license at the higher tier.

From 11-25 Users to

$3,250

$7,050

$15,250

$23,550

$29,150

$36,750

$44,250

From 26-50 Users to

$6,050

$14,250

$22,550

$28,150

$35,750

$43,250

From 51-100 Users to

$12,350

$20,650

$26,250

$33,850

$41,350

From 101-250 Users to

$16,550

$22,150

$29,750

$37,250

From 251-500 Users to

$18,000

$25,600

$33,100

From 501-2000 Users to

$22,800

$30,300

From 2001-10,000 Users to

$26,500

Academic

From 1-10 Users Starter License

Starter Licenses can be upgraded at the cost of a new license at the higher tier.

From 11-25 Users to

$1,625

$3,525

$7,625

$11,775

$14,575

$18,375

$22,125

From 26-50 Users to

$3,025

$7,125

$11,275

$14,075

$17,875

$21,625

From 51-100 Users to

$6,175

$10,325

$13,125

$16,925

$20,675

From 101-250 Users to

$8,275

$11,075

$14,875

$18,625

From 251-500 Users to

$9,000

$12,800

$16,550

From 501-2000 Users to

$11,400

$15,150

From 2001-10,000 Users to

$13,250

26-50 Users

51-100 Users

101-250 Users

251-500 Users

501-2000 Users

2001-10,000 Users

10,001+ Users

* All prices USD

7. How do I purchase a Server license upgrade?

There are two ways to generate a server license upgrade quote:

My.Atlassian Account

When the license's Billing Contact logs into their My.Atlassian account, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later.

Atlassian Store

Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later.

Data Center Term Licenses

1. What is Data Center?

Data Center is a deployment option providing high availability and performance at scale for your mission critical Atlassian applications. Our Data Center offering is available for Jira Software, Jira Service Desk, Confluence, and Bitbucket Server. See our Data Center information page for more details.