Seat 1 A is a standard Economy Plus seat. This seat may have extra legroom due to the positioning of the bulkhead. The tray table is in the armrest, making the armrest immovable and slightly reducing seat width. The proximity to the lavatory may be bothersome.

1 B

None

No Power

Seat 1 B is a standard Economy Plus seat. This seat may have extra legroom due to the positioning of the bulkhead. The tray table is in the armrest, making the armrest immovable and slightly reducing seat width. The proximity to the lavatory may be bothersome.

10 A

None

No Power

Seat 10 A is a standard Economy Class seat. However, this seat has an obstructed view due to the wing and propeller engine.

10 B

None

No Power

Seat 10 B is a standard Economy Class seat.

10 C

None

No Power

Seat 10 C is a standard Economy Class seat.

10 D

None

No Power

Seat 10 D is a standard Economy Class seat. However, this seat has an obstructed view due to the wing and propeller engine.

11 A

None

No Power

Seat 11 A is missing a window. If you like having a view, choose another seat.

11 B

None

No Power

Seat 11 B is a standard Economy Class seat.

11 C

None

No Power

Seat 11 C is a standard Economy Class seat.

11 D

None

No Power

Seat 11 D is missing a window. If you like having a view, choose another seat.

12 A

None

No Power

Seat 12 A is a standard Economy Class seat. However, this seat has an obstructed view due to the wing and propeller engine.

12 B

None

No Power

Seat 12 B is a standard Economy Class seat.

12 C

None

No Power

Seat 12 C is a standard Economy Class seat.

12 D

None

No Power

Seat 12 D is a standard Economy Class seat. However, this seat has an obstructed view due to the wing and propeller engine.

13 A

None

No Power

Seat 13 A is a standard Economy Class seat. However, this seat has an obstructed view due to the wing and propeller engine.

13 B

None

No Power

Seat 13 B is a standard Economy Class seat.

13 C

None

No Power

Seat 13 C is a standard Economy Class seat.

13 D

None

No Power

Seat 13 D is a standard Economy Class seat. However, this seat has an obstructed view due to the wing and propeller engine.

14 A

None

No Power

Seat 14 A is a standard Economy Class seat. However, this seat has an obstructed view due to the wing and propeller engine.

14 B

None

No Power

Seat 14 B is a standard Economy Class seat.

14 C

None

No Power

Seat 14 C is a standard Economy Class seat.

14 D

None

No Power

Seat 14 D is a standard Economy Class seat. However, this seat has an obstructed view due to the wing and propeller engine.

15 A

None

No Power

Seat 15 A is a standard Economy Class seat. However, this seat has an obstructed view due to the wing and propeller engine.

15 B

None

No Power

Seat 15 B is a standard Economy Class seat.

15 C

None

No Power

Seat 15 C is a standard Economy Class seat.

15 D

None

No Power

Seat 15 D is a standard Economy Class seat. However, this seat has an obstructed view due to the wing and propeller engine.

16 A

None

No Power

Seat 16 A is a standard Economy Class seat.

16 B

None

No Power

Seat 16 B is a standard Economy Class seat.

16 C

None

No Power

Seat 16 C is a standard Economy Class seat.

16 D

None

No Power

Seat 16 D is a standard Economy Class seat.

17 A

None

No Power

Seat 17 A is a standard Economy Class seat.

17 B

None

No Power

Seat 17 B is a standard Economy Class seat.

17 C

None

No Power

Seat 17 C is a standard Economy Class seat.

17 D

None

No Power

Seat 17 D is a standard Economy Class seat.

18 A

None

No Power

Seat 18 A is a standard Economy Class seat.

18 B

None

No Power

Seat 18 B is a standard Economy Class seat.

18 C

None

No Power

Seat 18 C is a standard Economy Class seat.

18 D

None

No Power

Seat 18 D is a standard Economy Class seat.

19 A

None

No Power

Seat 19 A is a standard Economy Class seat. The seats in the last two rows are generally more quiet since they are farthest from the propellers.

19 B

None

No Power

Seat 19 B is a standard Economy Class seat. The seats in the last two rows are generally more quiet since they are farthest from the propellers.

19 C

None

No Power

Seat 19 C is a standard Economy Class seat. The seats in the last two rows are generally more quiet since they are farthest from the propellers.

19 D

None

No Power

Seat 19 D is a standard Economy Class seat. The seats in the last two rows are generally more quiet since they are farthest from the propellers.

2 A

None

No Power

Seat 2 A is a standard Economy Plus seat.

2 B

None

No Power

Seat 2 B is a standard Economy Plus seat.

2 C

None

No Power

Seat 2 C is a standard Economy Plus seat. This seat may have extra legroom due to the positioning of the bulkhead. The tray table is in the armrest, making the armrest immovable and slightly reducing seat width.

2 D

None

No Power

Seat 2 D is a standard Economy Plus seat. This seat may have extra legroom due to the positioning of the bulkhead. The tray table is in the armrest, making the armrest immovable and slightly reducing seat width.

20 A

None

No Power

Seat 20 A is in the last row of the plane. The proximity to the galley may be bothersome. The seats in the last two rows are generally more quiet since they are farthest from the propellers.

20 B

None

No Power

Seat 20 B is in the last row of the plane. The proximity to the galley may be bothersome. The seats in the last two rows are generally more quiet since they are farthest from the propellers.

20 C

None

No Power

Seat 20 C is in the last row of the plane. The proximity to the galley may be bothersome. The seats in the last two rows are generally more quiet since they are farthest from the propellers.

20 D

None

No Power

Seat 20 D is in the last row of the plane. The proximity to the galley may be bothersome. The seats in the last two rows are generally more quiet since they are farthest from the propellers.

3 A

None

No Power

Seat 3 A is a standard Economy Plus seat.

3 B

None

No Power

Seat 3 B is a standard Economy Plus seat.

3 C

None

No Power

Seat 3 C is a standard Economy Plus seat.

3 D

None

No Power

Seat 3 D is a standard Economy Plus seat.

4 A

None

No Power

Seat 4 A is a standard Economy Class seat.

4 B

None

No Power

Seat 4 B is a standard Economy Class seat.

4 C

None

No Power

Seat 4 C is a standard Economy Class seat.

4 D

None

No Power

Seat 4 D is a standard Economy Class seat.

5 A

None

No Power

Seat 5 A is a standard Economy Class seat.

5 B

None

No Power

Seat 5 B is a standard Economy Class seat.

5 C

None

No Power

Seat 5 C is a standard Economy Class seat.

5 D

None

No Power

Seat 5 D is a standard Economy Class seat.

6 A

None

No Power

Seat 6 A is a standard Economy Class seat.

6 B

None

No Power

Seat 6 B is a standard Economy Class seat.

6 C

None

No Power

Seat 6 C is a standard Economy Class seat.

6 D

None

No Power

Seat 6 D is a standard Economy Class seat.

7 A

None

No Power

Seat 7 A is a standard Economy Class seat. However, this seat has an obstructed view due to the turboprop engine. The noise from the propellers may be bothersome.

7 B

None

No Power

Seat 7 B is a standard Economy Class seat. However, the noise from the propellers may be bothersome.

7 C

None

No Power

Seat 7 C is a standard Economy Class seat. However, the noise from the propellers may be bothersome.

7 D

None

No Power

Seat 7 D is a standard Economy Class seat. However, this seat has an obstructed view due to the turboprop engine. The noise from the propellers may be bothersome.

8 A

None

No Power

Seat 8 A is a standard Economy Class seat. However, this seat has an obstructed view due to the turboprop engine. The noise from the propellers may be bothersome.

8 B

None

No Power

Seat 8 B is a standard Economy Class seat. However, the noise from the propellers may be bothersome.

8 C

None

No Power

Seat 8 C is a standard Economy Class seat. However, the noise from the propellers may be bothersome.

8 D

None

No Power

Seat 8 D is a standard Economy Class seat. However, this seat has an obstructed view due to the turboprop engine. The noise from the propellers may be bothersome.

9 A

None

No Power

Seat 9 A is a standard Economy Class seat. However, this seat has an obstructed view due to the turboprop engine. The noise from the propellers may be bothersome.

9 B

None

No Power

Seat 9 B is a standard Economy Class seat. However, the noise from the propellers may be bothersome.

9 C

None

No Power

Seat 9 C is a standard Economy Class seat. However, the noise from the propellers may be bothersome.

9 D

None

No Power

Seat 9 D is a standard Economy Class seat. However, this seat has an obstructed view due to the turboprop engine. The noise from the propellers may be bothersome.

Traveler photos (2)

On all flights over 70 minutes, WestJet is offering a complimentary beverage service which includes soft drinks, juice, coffee or tea, as well as passengers' choice of a sweet or salty snack.

On most flights over 1 hour and 40 minutes, snacks can be purchased through Westjet's Buy on Board program. View Menu

Overview

The Q400 is a twin-engined turboprop aircraft manufactured by the Canadian company Bombardier. The "Q" in the name stands for "quiet", because the noise and vibration suppression system (NVS) neutralises a large proportion interior and exterior noise, making the aircraft one of the quietest in its class. This aircraft type is also environmentally friendly because of its fuel economy and much lower CO2 emissions than comparable jets. WestJet added the Q400 to its fleet in June 2013.

The Plus section is located in the first three rows of the aircraft. Passengers seated in Plus will get advance boarding, first access to overhead bins, and complimentary food and beverages (selections vary). In addition, the Plus fare offers passengers the ability to change or cancel flights for no fee.

The WestJet Q400 is a single class aircraft that operates on short-haul flights. This version is configured in a 2-2 format and is flying with 78 seats of Economy Class.

Featured user comments

Read user reviews for WestJet Bombardier Q400

Submitted by
SeatGuru User on
2018/11/10 for Seat 1A

This seat was listed as "Economy Plus". I have never had a more uncomfortable flight, and I fly regularly to offshore rigs in a helicopter. There was no extra leg room. If anything it was more cramped. The seat was extremely narrow, and I had to squeeze myself in between the armrests and use a seatbelt extension. This added to the fact that I am tall (6'3") and had to lean toward the poor passenger in the seat next to me in order to follow the contour of the cabin. The leg room was also reduced due to the same curvature of the cabin. This flight was ridiculously cramped, and I am not small by any means, but I fly regularly in all types of aircraft, including Air Canada's Q400s, without any of these issues. My first and last trip on a West Jet Q400.

Submitted by
SeatGuru User on
2018/09/11 for Seat 18D

This seat is good, comfortable and reasonably quiet. I transferred off a Westjet 737-700 aircraft, and this seat was more comfortable that the 737. For the recline, the seat slides forward a bit as the back reclines, so it feels more comfortable, and it does not encroach as much on the person behind you. The seats are thin, which means that at 30" pitch, they seem better that the same pitch in the 737 with thicker seats. It is narrow at 17", but that seems to be the normal now. My flight was all of 35 minutes, so the seat was comfortable for that length of flight. I also took the Westjet Link Saab 340b on the way home, and I don't think you realize how quiet this Q400 plane is until you try an aircraft that sounds like industry machinery. Sit near the back, away from the prop engines, and you'll enjoy the quiet. This is the best prop plane I have flown. I do agree with one of the other comments, in that the Air Canada version of this plane has good seats too, with an inch more pitch.

Submitted by
SeatGuru User on
2018/05/19 for Seat 11D

The Q400 is a great evolution of the Dash 8 designs, safe and efficient.
However, Westjet has configured these planes so tightly, that unless you are 5'4" sitting in the window seat will be a claustrophobic event. For some reason, the seats also recline, so if that happens you have about 4" for your head. Forget opening the seat back tray.
Avoid if you can.

Submitted by
SeatGuru User on
2018/03/12 for Seat 1D

This seat did not have extra legroom due to the proximity of the bulkhead. If anything I had less legroom than other seats.

Submitted by
SeatGuru User on
2018/02/06 for Seat 6a

Faster and quieter than older Dash 8's, but WestJet uses awful seats in their Q400's. Air Canada's are much better.

Submitted by
SeatGuru User on
2018/01/05 for Seat 4A

These planes are best avoided if you want a comfortable flight. Had really hoped that Bombardier could revamp the old Dash 8 which was notorious for noise and rattles. The Q400 is brighter with LED lighting but the seats are worse, and the prop noise remains. The seats would appear to have 1/2" or less padding, and feels like sitting on a plastic stacking chair. I used to book Westjet to get the 737 and avoid these planes, but WestJet has now stooped to these as well, so it adds an extra dimension to route planning. If you wanted to experience the airline equivalent of subway car travel - you have found it! :)

Submitted by
SeatGuru User on
2017/08/26 for Seat 19D

I had the window seat near the end of the plane. The seats in the rear are quieter than the seats at the front, and don't have the issues of a lavatory right there (I can't see how WJ can sell "plus" seats at the front when its noisier). We were served drinks very early in the flight due to the carts being in the rear (another unpaid plus). I found it much quieter and than other Dash 8 style aircraft I've been on before (AC Q300 comes to mind, a shaky, noisy mess). Only issue was the curve at the window seat that limited foot space, as well as the vibrations while taxiing. My legs were begin to ache after only a 55 minute flight.

Submitted by
SeatGuru User on
2017/06/27 for Seat 3C

The seats in this bird are terribly narrow. Taxiing is bumpy at best. The interior trim is quite nice, however, if you're not skinny, these seats fit like a bad pair of leather pants!
On the bright side, service was great as always!

Submitted by
SeatGuru User on
2017/03/09 for Seat 17A

This was my first and last time flying in a prop plane! I was flying from Kelowna to YVR and was originally in seat 6a. I moved voluntarily as they needed more weight distribution and I'm glad I did in a way as I was next to the props. Just behind the wing and right by the landing gear was my new seat and, it wasn't too loud and the seats were fine for a short flight. The plane itself was so bouncy when taxing and we had quite a bit of turbulence and you felt every jolt, drop, and jostle. We were safe, no doubt but I had to keep my eyes closed most of the time just to avoid motion sickness and silent prayers ha ha!

Submitted by
SeatGuru User on
2017/02/12 for Seat 3D

The Bombardier Q400 is the most uncomfortable plane I've ever had to take. I travel quite frequently and used to plan my trips in order to avoid this pkane. Now its the only one offered on this flight. I paid extra for pkys but the seats are no different from any of the others. The seats have no cushion and are terribly uncomfortable. The pkane is loud and looks like its constructed of plastic. I love you Westjet, but I have come to loath Bombardier and will consider alternative providers to get to Calgary. It's that bad
Regards, Annie Szentner

Submitted by
SeatGuru User on
2017/01/02 for Seat 2d

Good legroom but no window as window is in exit door ahead of seat. Also, view from windows is better in even numbered rows. Not a quiet plane.

Submitted by
Cody H on
2016/12/20 for Seat 3a

I spent the money on for the westjet premium seating, there is no additional space between the seats and the center armrest is only an inch and a quarter wide. The foot room for the window seat is also impeded by the rail that attaches the seats, reduced leg and storage room.

Submitted by
SeatGuru User on
2016/09/26 for Seat 5C

Excellent seat. great view.
overhead bins are quite small as is the space underneath. it is worth reserving seat for $5.

First time on the Q400. Disappointed in leg room on rows 6 to back of aircraft. 30" pitch claim rivals Air Canada rouge's 29" in steerage. Rows 4 & 5 offer
the same legroom as Rows 1 to 3, which are premium priced. The Westjet daily Q400 linking Sydney and Halifax is welcome. But I think even the cabin attendants were embarrassed to offer guests the standard fare on this route: Water (without ice) and a cracker Polly says I want more, even on a short flight.

Submitted by
SeatGuru User on
2015/08/03 for Seat 1B

Seat 1B is the best seat on this aircraft. Lots of legroom. It is close to the Lav. but on shorter flights

Submitted by
SeatGuru User on
2015/05/14 for Seat 16C

Very poor seat design, a shame for a new aircraft. I cannot sit comfortably in any window seat in this aircraft because of the curvature of the wall where it meets the floor does not leave much flat floor area to put your feet. I fly frequently on other small planes and they are more comfortable. The Saab 340 and Beech 1900D come to mind. On my last flight I changed to an aisle seat - it was much better.

Submitted by
SeatGuru User on
2014/12/07 for Seat 20B

This is a terrible aircraft. Upon entering the aircraft I banged my head on the top of the door. I am only 5ft 8 inches. When the aircraft was taxiing at VVR you could feel every bump. I do not think that this plane has shocks. The seats have the feel of sitting on a piece of 3/4 inch plywood with no cushion. It is so noisy that you cannot carry on a conversation with the person beside you. Westjet needs to issue passengers earplugs to prevent hearing loss. it is so noisy that you cannot hear the announcements on the PA. I thought that the plane was going to shake itself apart. Never again. I will avoid this aircraft at all costs.

Submitted by
SeatGuru User on
2013/11/05 for Seat 1B

While these seats may be at the front of the plane, they can get get quite chilly as they are right next to the emergency exit. Since these planes don't use jetways to board, it gets cold really fast since you sitting next to an open door waiting for everyone to board

Seat map key

Good seat

Be Aware - See comments

Bad seat

Mixed Review

Standard seat

Blocked seat

Premium seat

Crew seat

Power port

Emergency exit

Galley

Lavatory

Closet

Bassinet

WestJet flies 1 versions of Bombardier Q400.

Please choose the correct version from the list:

Bombardier Q400

(Most Common)

Standard Plus (Rows 1-3)

Standard Economy (Rows 4-20)

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SeatGuru was created to help travelers choose the best seats and in-flight amenities.