Class Registration

How can I register for more than the maximum units allowed per semester?

Please see your advisor as your college will need to increase the maximum number of units you may enroll in.

If I skip a Fall or Spring semester do I have to apply for re-admission?

Do you qualify for Back2UA? If so, you do not need to apply for re-admission. If you are a domestic undergraduate student who has missed no more than two consecutive terms (fall/spring), you may return without applying for readmission. To qualify, you must be in good academic standing, having exited the UA with a GPA of 2.0 or higher.

If you believe you qualify, the first step is to contact your academic advisor. He or she will help you assess your previous coursework and develop a plan to jump right back in. After meeting, your advisor can release the advising hold that will allow you to register along with your class during priority and open registration.

Graduation

If you have already begun the graduation process, you should send your transcripts to your Graduation Services Advisor. If you are currently enrolled, but have not yet started the graduation process, send your transcripts to:

If service is available, transcripts can be sent electronically, via secure third-party vendors such as eScrip-Safe, Credentials Solutions, etc., to the following email: REG-transcripts@email.arizona.edu

I am taking my final course at another school. How long do I have to get my transcript in and still graduate on time?

It is recommended that you submit your transcript as soon as possible, preferably within one month of your graduation date. Your degree can not be awarded until your transcript from the other school is received.

If I take a Winter Session course, can I still graduate in the December class?

No, not if the course is required for your degree. All requirements for a December graduation must be completed by the day before the graduation date. There is a Winter conferral of degrees each January for students who complete their course work during Winter Session.

If I take a Summer Session course, can I still graduate in the May class?

No, not if the course is required for your degree. All requirements for a May graduation must be completed by the day before the graduation date.

If I take a Summer Session course and plan to graduate in August, will my name be in the May commencement booklet?

August degree candidate names will be included in the May commencement booklet. August candidates who do not apply for graduation by the deadline to have their name appear in the May booklet will not be placed in the booklet. Check with your Graduation Services Advisor for further information.

I want to be sure that the course I take at a different school will be accepted at the U of A. How can I be certain of this?

If you plan to take a course at an Arizona Community College, you should refer to the Course Equivalency Guide which is part of a statewide collaboration called AZTransfer, to ensure that the courses will apply appropriately to your degree program. Community college courses listed in AZTransfer with direct UA equivalencies do not need apreapproval to transfer to the UA. If you are taking the course at an Arizona four-year school or an out-of-state school, please visit Transfer Credit Preapproval for more information and instructions.

May I postpone the awarding of my degree even though all of my requirements are complete?

You can, but if it is a required course you will have to change your degree date to the next one available. All requirements for a degree must be complete on the day before the graduation date. Taking an incomplete in a course in your final semester means that you did not finish all requirements in time for your degree date.

Can I take an incomplete in a course during my final semester that I was just taking for enjoyment?

Yes. Your degree will be posted with the Incomplete grade still showing. Please be advised that if you later finish this course, the grade will not be calculated into your graduation GPA, since the requirements for the course were not finished in time for your degree date.

The GPA in my degree statement is different from the cumulative GPA on my transcript. Why is that?

This situation occurs if you complete courses after your degree has been posted. Your degree is posted as of a fixed date and is not changed. If you later finish incompletes in elective courses, or take further coursework which changes your cumulative GPA, your degree GPA will not be changed. The only exception is when a professor sends in a change of grade indicating there was a miscalculation resulting in the wrong grade being awarded (in a course completed before your degree was awarded). In this case, the degree GPA will be changed to reflect the corrected grade.

My degree was posted last year, but now I have completed 20 more units of Spanish coursework. Can I have a Spanish minor retroactively added to my degree?

No. Degrees are awarded as of a fixed date. Majors or minors may not be retroactively added to them.

Proposition 300

Proposition 300 is a referendum approved by Arizona voters in November 2006. Proposition 300 provides that university students who are not U.S. citizens or permanent residents, or who do not have lawful immigration status, are not eligible for in-state tuition status or financial aid that is funded or subsidized by state monies.

Does Proposition 300 apply to me?

If you (a) do not receive in-state tuition status, and (b) do not receive financial aid funded by state monies (Arizona), then you are NOT affected by Proposition 300. If you (a) receive in-state tuition status, or (b) receive financial aid that is supported by state monies (Arizona), then you are affected by Proposition 300.

If Proposition 300 applies to me, what do I have to do?

With rare exceptions, students in the following groups will NOT have to provide further documentation of lawful presence.

Students who have completed a FAFSA (Free Application for Federal Student Aid) will have already verified lawful presence in the U.S. and will not need to provide further information.

Students who have unexpired student visas that have been verified by the Office of International Students.

Student workers who have provided I-9 verification after 1986 to the University Office of Human Resources.

Students who seek neither financial aid nor resident tuition status.

If you do not fall into any of the groups above, and you wish to apply for in-state tuition or financial aid supported by state monies, then you must provide documentation of

Students must upload Lawful Presence documents in Student Self Service:

Use the Demographics quick link located on the bottom left of the page in Student Self Service

At the Personal Information page, use the Lawful Presence tab on top of the page, or the Go to VLP link located on bottom left of the page

Choose Complete Now and Attach Document to access drop down menu with instructions

Click on SUBMIT DOCUMENTS to complete the process

Some students are verified automatically through the following means.

If you have submitted a FAFSA to the Financial Aid Office, your Prop 300 verification will be automatically entered into our system and you do not need to do anything else. The FAFSA contains information that certifies lawful presence in the US.

To check and see if your lawful verification has already been provided, login to UAccess Student . Choose the “Academic” tab, then “Profile”. If your documentation is already on file, you will see the word “verified” for the Lawful Presence entry.

International students should contact an International Student Advisor at the Office of International Student Programs and Services at 915 N Tyndall Ave. They will assist you in verifying your status and updating your University of Arizona student record. If you have questions, call (520) 621-4627.

Outreach College/Distance Learning Students: Outreach College/Distance Learning students should contact the UA Outreach College at University Services Building Room 322, 888 N Euclid. They will assist you in verifying your status and updating your University of Arizona record. If you have questions, call (520) 626-3327.

Students Transferring from Pima Community College (PCC): Starting in June, 2008 if you have already supplied verification of lawful presence while enrolled at Pima Community College, you will not need to re-verify when you enroll at the University of Arizona. The University will obtain verification from PCC.

All students: If you fail to provide documentation, you will be required to pay non-resident tuition and cannot receive scholarships or other financial aid from state monies. Failure to provide documentation in a timely fashion may result in billing confusion and delay disbursement of financial aid.

How often must I provide documentation?

Once proof of residency status is determined; it will be updated only when receipt of new information is submitted by the student and reviewed by the appropriate UA Office. For example, when a visa expires it must be renewed if state supported aid is to be provided.

Does Proposition 300 deny students without lawful presence admission to the UA?

No. Proposition 300 does not restrict who may apply and be admitted to the UA.

Does Proposition 300 prohibit all financial aid to students who cannot show lawful presence?

No. Proposition 300 does not restrict eligibility for scholarships funded by non-state sources (including private-donor scholarships administered by the UA), as long as the student meets all other scholarship criteria (i.e., major, college, etc.).

Does Proposition 300 require the UA to report students without lawful presence enrolled at the UA?

Residency

The rules and regulations regarding residency for tuition purposes are established by the Arizona Board of Regents.

Where can I get a copy of these rules and regulations?

You can view the Arizona Board of Regents policies by going to their website.

I am a Deferred Action for Childhood Arrivals (DACA) student. Am I eligible for residency?

A DACA student with a valid EAD card or an approved I-797 form is eligible for residency if all of the general requirements can be met. See General Residency Guidelines for information on the general requirements. Newly admitted or re-admitted students need to fill out a domicile affidavit and attach a copy of a valid EAD card or an approved I-797 form and submit it to our office. Continuing students need to fill out the continuing student petition and attach a copy of a valid EAD card or an approved I-797 form and submit it to our office. Full information for DACA students can be viewed onthis page.

I have been classified as a non-resident, but I will be here 1 year before classes begin. Can I be classified as a resident?

Being in Arizona for 1 year does not necessarily make you a resident for tuition purposes. You will need to meet all of the requirements: one year showing physical presence, intent beyond the circumstance of being a student, and evidence of 2 years of financial independence, unless you meet one of the exceptions.

Students who are already attending UA as a non-resident, would need to submit a Petition to Change Residency (during the petition period) for a change of residency classification for tuition.

Newly admitted students who feel they have been misclassified, would complete a Domicile Affidavit and submit to the Residency Classification Office for further review of their residency classification.

What do you mean by “financial independence”?

Objective evidence of financial independence means a student’s ability to meet his or her own expenses. Indicators of financial independence include: 1) Place of employment and proof of earnings 2) Other sources of support 3) Proof of filing an Arizona state income tax return 4) Residence claimed on federal income tax returns of applicant and/or parents 5) Veteran status 6) Whether claimed as a dependent for income tax purposes by a parent or any other individual for two years immediately preceding the request for residency classification. A student will generally be considered financially independent if he/she:

is a veteran of the U.S. Armed Forces - OR -

was not claimed as an income tax deduction by his/her parents or any other individual for the two years immediately preceding the request for residency classification, and has demonstrated objective evidence of self-support for two years. The two years used to demonstrate self-support are the two tax years immediately preceding the request for residency classification.

I am a continuing student. Will my residency automatically change after 1 year?

No—there is no set amount of time after which a student attending as a non-resident will automatically be changed to a resident. A student wanting to be reclassified must initiate the process by submitting a Petition to Change Residency by the appropriate deadline.

I/my parent(s) own property/pay taxes in Arizona; doesn’t that make me a resident?

No—owning property in Arizona doesn’t automatically qualify you as a resident for tuition purposes. If you are trying to establish residency in Arizona, paying taxes in Arizona is an indicator of your intent to become an Arizona resident. However, you must meet all the residency criteria to be eligible for residency for tuition purposes.

My parents live out-of-state, but I attend an Arizona high school. Will I be considered a resident if I graduate from an Arizona high school?

No—ABOR policy states that the home of an unemancipated minor is that of the parent(s). However, Arizona high school graduates who have spent at least 3 of their high school years in Arizona, may qualify for a reduced tuition rate. Click Here for more information.

I am a research assistant, teaching assistant, or graduate assistant, and I have been paying resident tuition. Am I a resident?

No—assistantships may receive a non-resident tuition waiver from their department but this waiver does not reclassify the student as a resident for tuition purposes.

Are there any hardship exceptions?

No—any person requesting reclassification as a resident for tuition purposes must prove they meet the residency requirement or that they meet one of the approved exceptions.

I am currently attending UA as a resident, but my parents will be moving to another state. Will I still be classified as an Arizona resident?

Once a student is classified as a resident for tuition purposes, their status will not change through the completion of one degree program, provided that the student remains continuously enrolled (meaning, enrolled each fall and spring semester). If you apply for a second degree program (i.e., graduate or professional school), your residency will be reviewed and you will have to meet the residency criteria on your own.

Is it possible that I am not a resident for tuition and fee purposes anywhere?

Yes. The information provided here only applies to residency for tuition and fee purposes at the University of Arizona. Different rules may apply to determine residency in your home state or for other schools. It is possible to be a person without a state residence for tuition and fee purposes.

Room and Course Scheduling-Event Requests

I just submitted an event request- when will I know what room I’ve been assigned?

Depending on how many requests we have received from academic departments and other clubs, the answer can be anything from a few hours to a few days. This is one reason why we require the request to be submitted at least two weeks in advance- at busy times, it can sometimes take a week or more to process your request.

Why didn’t I get the room I asked for on my event request?

There are a few possible answers for this question. One reason this might happen is because the room already has a course or an event scheduled for that time. Another possibility is that you asked for a room that was too large or too small for the size of your event. We always look for available rooms that are the right size to hold the number of people you are planning for.

My event will include a multimedia presentation; where should I indicate that on the request?

You can let us know in the “Additional Information” box at the bottom of the request that you will need a high tech room. Once you receive confirmation of your reservation, you are responsible for contacting Classroom Technology Services (CTS) at (520) 621-3852. They will take care of unlocking the equipment in the room to make it available for your use. CTS may charge for the use of equipment; these fees are not included in any invoice sent by Room and Course Scheduling, and should be paid to CTS.

Can I reserve more than one room per week, or multiple rooms at the same time?

There is no set limit to the number of rooms you may reserve in a week, although it is contingent upon the number of rooms scheduled for classes and other events. However, only one large room (51+ seats) or two small rooms (50 or fewer seats) per week may be reserved free of charge. If you choose to reserve more rooms during a one-week period, the first large room or the first two small rooms will be free of charge and the rest of the rooms will incur a rental fee.

If your club chooses to utilize two small rooms per week free of charge, the rooms must be scheduled on different days.

I don’t know if my club is recognized by ASUA. How can I find out?

ASUA has a listing of approved clubs and their Presidents on their website. If you don’t see your club on that list, or if you have other questions that cannot be answered by that list, you can call ASUA at (520) 621-2782.

Can I reserve a room for a student organization?

Student organizations (clubs) should schedule their own events following the approved process and guidelines. Departments should not reserve centrally scheduled rooms for student organizations.

Schedule of Classes

How do I register for a class that is full and has a message like: Total Seats: 35 Seats Available: 0?

Continue to check the Schedule of Classes, as a seat may open up.

To add a class that is full, you need to have the instructor’s approval. In the past this has been done using a Change of Schedule (drop/add) form. Today, instructors can enter a student ID number in their Instructor Center to give you electronic permission to enroll. You complete the enrollment process in your UAccess Student Center prior to the permission expiration date. Student Permissions can replace the Change of Schedule (drop/add) form.

Consult with the offering department and/or instructor about adding the class or being placed on a waiting list. A department administrator can also create a permission number that will allow you to enroll.

This is a restricted entry class, and is usually accompanied with this statement: “Contact department (dept abbreviation) for registration.“ Click on the department abbreviation for contact information.

Second Start

Undergraduate students who have not completed an undergraduate degree at UA must be returning to the university after an absence of at least three years. If accepted by the college and the University, students are also accepted into the Second Start Program.

If the student did a complete withdrawal from their last term of attendance, is the student considered to have been in attendance that semester?

Yes. There must be a three-year absence from the university after that complete withdrawal term for the student to be eligible for Second Start.

What criteria must students meet to qualify for Second Start?

Students must complete 12 or more regularly graded units of A, B, C, D, or E in the first 12 months after their return to UA, with a GPA of 2.500 or better.

When will the student’s record be evaluated to see if the criteria for Second Start have been met?

The record will be evaluated at the end of the student’s first major term back. If the student completed 12 units that term, then the GPA will be evaluated for the minimum 2.500 required. If the student did not complete 12 units that term, then the record will be evaluated again after the next major term.

What is the difference between completed units and earned units and which one is evaluated for Second Start?

Completed units are the total number of units the student finishes in the term. Earned units are the total number of units the students successfully completes in the term. Completed units are evaluated for the 12 units required.

Ex: If the student attempted four classes (12 units) and received grades of A, B, B, and E, then the student earned only 9 units, but the student completed 12 units. This record will be evaluated for the 2.500 GPA required.

Ex: If the student attempted four classes and received grades of A, C, B, and W, then the student earned 9 units. The student also completed only 9 units. This record will not be evaluated for the 2.500 GPA required until the end of the next term, if the student has completed 12 units by that time.

What are regularly graded units?

Regular grades are A, B, C, D, and E. Classes with grades of S, P, F, W, O, and WC do not count toward the 12 completed units needed to qualify for Second Start since they have no GPA value.

What if the student completes more than 12 units? Which units are used to calculate the 2.500 GPA required?

All units completed will be used to calculate the GPA.

Ex: The student completed five classes (15 units) with grades of C, C, B, A, E in her first term back so she earned a GPA of 2.200. She does not qualify for Second Start. Without the grade of E, this student’s GPA would have been 2.750.

What if the student completes a course in their first term back, which is a repeat of an earlier attempt, so it is not earning credit?

Repeated courses, which are not earning credit, will count toward the 12 units needed because they are completed units.

What happens if a Second Start student receives an Incomplete grade on one or more of their courses upon their return?

If an Incomplete grade is received, the Registrar’s Office will evaluate the worst-case scenario. An E grade will be assumed for the incomplete and the GPA will be calculated. If the resulting GPA is over 2.500, the student will have met the criteria for Second Start.

If the resulting GPA is less than 2.500, the record will be evaluated again after the final grade is posted.

Which units are included in the 30 units required to satisfy the residency requirement of students who enact Second Start?

All units earned beginning with the first term back are included in the 30 units required to meet the residency requirement after Second Start is enacted.

What if the student enacts Second Start and then withdraws from all their classes in their first term back?

Students have 12 months to meet the criteria for Second Start. The term of enactment is not moved forward; students do not get to restart the 12-month clock.

What if the student fails to meet the criteria for Second Start, can they apply again?

No. Second Start may be granted only once in a student’s career.

What if the student has been absent for less than three years, can they submit a General Petition?

No. General Petitions requesting a shorter absence for Second Start will not be reviewed.

Transcripts Ordering

An official transcript is a student’s academic record at the University of Arizona and is available only through the office of Registration and Transcripts.

Where can I have my transcript sent?

You can send your transcript to whomever you authorize.

What if I need the transcript in a sealed envelope with a signature across the seal?

All official transcripts are mailed in a sealed envelope. To have the registrar signature placed across the seal, you will have to choose the attachment option when submitting your online order. The system will provide you with a cover sheet. Write “Registrar signature across envelope seal” on the cover sheet and fax to the number provided.

What if I need a seal and signature on the transcript?

All official transcripts provide the university seal and the registrar’s signature.

Can a third party order my transcript?

We only accept third party requests from institutions. Otherwise a student must place an online request and have the transcript sent directly to the third party.

When ordering transcripts for an application service, check the attachment option and include your ID number in lieu of attachment form. The option to include an attachment form is selective based on the application service chosen and the image may be uploaded directly to Credentials Solutions Self-Service Portal.

I took a NADSAP (Navy Alcohol, Drug, and Substance Abuse Program) course. Where do I order transcripts?

For courses in which you received continuing education units (such as NADSAP, court reporting, etc.) contact University Outreach College at 520-621-7724.

Can I still order a transcript online if I do not have an active NetID and password?

Computers are available for public use at most public libraries and some community organizations. An exception by a supervisor may be made under certain circumstances. We provide computers in the Registration and Transcript office lobby. Please contact our office at 520-621-3113 for more information.

What if I don’t have a credit or debit card?

An exception by a supervisor may be made for those who have no access to online services or credit/debit cards. Please contact our office at 520-621-3113 for more information.

What kind of identification can I use if I do not have a social security number on file with the University?

You may use your student ID number or matriculation number. In some cases, we will use alternative forms of information to verify a person’s identity.

Can I pick up my transcript?

Transcripts ordered online are available for pick up within 24 hours at the Administration Building, Room 210, during normal business hours. You will be notified by Credentials Solutions via email or text once your order has been completed. Transcripts are also available for purchase on a walk-in basis.

Can I designate someone to pick up my transcript?

Yes. Orders must be placed online and you may designate a third party to pick up your transcript. Picture ID is required.

Where do I pick up my transcript?

Transcripts may be picked up at the Office of Registration and Transcripts, Administration Building, Room 210. Photo identification is required.

What is the turnaround time when I order my transcript?

Walk in customers will receive their transcript almost immediately. Transcripts stored on microfilm may take more time. Online orders are processed 1-3 business days after we receive a student’s signature authorization form. However, during busy times, all online transcript processing may take up to 10 business days.

Will I be notified when my transcript has been processed?

Yes. Credentials Solutions will notify you via email or text message with the status of your transcript order.

Will you let me know if there is a problem in processing my transcript?

Yes. You will be notified via email if your transcript is being delayed and will be given the name of a contact person and email address for follow up.

My grades and/or diploma are still pending. When can I order my transcript?

Check UAccess Student Center to see if all grades/degrees have been posted prior to placing a transcript order.

What happens if my record has a “hold” on it?

All restrictive holds on a student’s record must be cleared before a transcript is released. If a transcript request is submitted while a restrictive hold is on the record, you will be contacted by email to clear the hold before processing can continue.

Can I request express delivery?

Yes. If you enter a physical street address for delivery, the system will offer express delivery as an option. We utilize Federal Express for all express shipping.

How do I get an unofficial transcript of my records?

For students attending after 1988: If you have an active NetID and password, you may sign in to UAccess Student Center and print an unofficial transcript. For students attending prior to 1988: Unofficial transcripts are only available on a walk-in basis from the Office of Registration and Transcripts.

I forgot my student ID, NetID, pin number or password. How do I access my records?

Contact our office at 520-621-3113 option 4, during office hours. We will verify your identity and provide you with the necessary information to reset your student account to access University of Arizona online services.

Where can I find my “Student ID?”

A student ID is available on your Student Center and on a transcript. If you have forgotten your student ID. You may contact the office of Registration and Transcripts at 520-621-3113.

UAccess Instructor Center

UAccess Instructor Center is the system of record for class rosters and grading. You will automatically have access to this area if you are an instructor of record for a class. Training is not required to start using your Instructor Center.

Use the search screen to look up the class to edit. A term must be entered, but additional information should also be entered in order to reduce the number of results returned.

Under the Meetings tab, in the Instructors for Meeting Pattern section, click the View All link (if available) to see all instructors.

Under the Assignment add a row by clicking the plus sign (+).

Enter the person’s EmplID. If you do not know the EmplID, click the lookup icon and search using the Name field(s).

Note: If the name is not in the list, you must contact Room & Course Scheduling to have it added.

Select the appropriate Instructor Role and Access from the drop down lists.

If you do not want this name to appear on the schedule of classes, uncheck the Print box.

Click Save.

How do I mark Honors Contract students on the grade roster?

From the grade roster click the Requirement Designation tab.

In the Roster RD Grade column, select Satisfied or Not Satisfied.

Can I import from D2L?

Once your grades are prepared correctly in D2L, simply click the Import Grades From D2L button. This process overwrites any grades already listed on the Instructor Center grade roster in the Roster Grade column.

Can I import grades from a file?

Click the Import Grade From File button to import a comma separated value (.csv) file. This process overwrites any grades already listed on the Instructor Center grade roster in the Roster Grade column.

The format of the csv file must be:

ID,Grade

ID,Grade

ID,Grade

What if my course is honors or cross-listed?

For Spring 2010 instructors will have multiple grade rosters for honors and cross listed courses.

Starting Fall 2010, honors and cross listed courses will appear on the same roster.

How do I change a grade?

Changing a Final Grade after the Open Grading Period

Instructors may change a final grade if an error was made in computation. This change must be due to a miscalculation, submitted within one (1) year of the awarding of the grade, and goes through a Workflow Approval path, which may include the department head and/or dean and Registrar.

3. You are now on the Grade Change Request page. Find the student whose grade you need to change and click the MISCALCULATION button.

Note: A W grade cannot be changed so there is no Miscalculation button for those students.

Is there a way to view classes with no instructor listed and those with unposted grades?

On the UAccess login page (uaccess.arizona.edu), under UAccess Analytics, click the Analytics/Reporting link.

At the top of the page, click on Student > Class Enrollment to open the Class Enrollment dashboard, then select the Grading tab.

This report is currently set up to show a predefined semester and subject area. Click on the dashboard prompt fields at the top of the screen to filter to the appropriate term and subject area.

Do not click the select all icon if you are not sure how many records this will return, as this could run a large query.

For more information on basic navigating in UAccess Analytics, sign up for Working with Dashboards: Shared Reports at a Glance Dashboards Brown Bag Session at uits.arizona.edu/workshops.

How do I navigate Student Engagement on the Grade Roster?

When an engagement component has been approved for the class two additional fields required input. The student must complete satisfactory work showing grades of S=Superior, P=Pass or C or better in order for these two fields to appear:

Use the ‘General Petition’ form for all other requests to waive University Academic Policy.

How long does this process take?

There is no set length of time. Once the petition is received in the General Petitions Office, it will be reviewed to make sure that all the necessary documentation is attached (Is the petition form signed? Are all the required instructor statement forms included, did the Dean’s Office sign the petition, etc.). If anything is missing the student will be contacted. Other departments or offices at the University may be contacted for additional information if the student mentions them but does not include any information for the Committee (e.g. If the student says in his/her statement, “My advisor told me not to drop the course during the semester,” the advisor might be contacted to verify this or provide additional information.)

Once the petition seems complete, it is routed to each Committee member, individually, for his/her review and vote. The committee member can request additional information if they have questions. A petition needs 3 of 5 agreeing votes for there to be a final decision. Each reader takes a different amount of time depending, in part, on how many petitions they are reviewing at once, time of the semester, etc.

Medical retroactive withdrawal requests are first routed to Campus Health for review of the medical documentation. The petition is then forwarded to the Committee, without the medical documentation, for voting.

What is the purpose of the Instructor Statement form?

For a retroactive withdrawal petition, the Instructor Statement form is not a letter of support for the student’s request. Part of the Committee’s decision process involves needing to know if/when the student stopped attending class, what his/her grade was at that time, and if he/she took the final exam - facts that need to come from the course instructor. This information indicates for the Committee if the student was eligible to withdraw from the class at the time they stopped attending and if they completed all the work in the class. Incomplete information on the instructor form may be considered as missing documentation.

If the student’s medical documentation will come from Campus Health, does it need to be submitted with the petition?

No, but please attach a note to the petition saying that medical documentation is with Campus Health.

What if a student is going to submit the same request for multiple semesters?

Students should fill out a separate petition form for each semester. They do not need to send duplicate copies of documentation that applies to all the semesters. For instance, if the request is for retroactive withdrawals from two different semesters, the student should include a petition form for each semester, instructor statements for each of the courses they were enrolled in during those semesters, but only include one set of any documentation or personal statement that applies to both semesters.

Why was this petition denied?

While many student petitions have some merit, University policy, precedent, or a lack of convincing evidence might justify denying the request. The following are some of the factors that influence Committee decisions:

The student is ultimately responsible for knowing and following University policies and procedures.

The student has the responsibility to meet deadlines and to check for errors in course registration in a timely fashion. Demonstrating that this responsibility has been satisfied, or alternatively, that the petitioner could not possibly satisfy the responsibility, weighs heavily with the committee.

The committee rarely intervenes in situations where individual Colleges can act to remedy a situation.

The committee will act on the basis of the materials presented. In some cases, the committee cannot grant the request because of missing materials.

If your petition is denied, you may make an appointment to meet with the co-chair of the Committee for additional explanation or clarification of the petition decision. After meeting with the co-chair, petitions may be resubmitted for reconsideration but this is not likely to result in a changed verdict unless the student has something new to add or new documentation that the committee has not seen and should take into account. New information must be submitted in order for a petition to be reconsidered. Meeting with the co-chair does not mean the decision will be overturned.

Can a student request a retroactive withdrawal past the one-year deadline?

In order for the Committee to agree to review any retroactive withdrawal request past the one-year deadline, the student will need to clearly explain and fully document why they could not comply with filing a petition within the one-year deadline. Not knowing there was a deadline or not being on campus is not a persuasive argument.

How do I submit a petition for retroactive withdrawal from a University course, when my reason for making the request is equity-based?

Veteran Services

The Veteran Services Office will start submitting enrollment certifications in the order they are received to the VA Regional Office in Muskogee, Oklahoma 30 days prior to the start of the term.

What address will the VA use to send me mail?

The address we submit to the VA is your mailing address in UAccess. In order to make a change to this you must update the info in UAccess Student Center.

How long will it take for the VA to process my certification?

The VA generally takes 6 to 8 weeks to process enrollment certifications AFTER they are sent FROM our office.

What might delay my benefits from being processed?

Your classes do not meet a degree requirement or they are hybrid or online remedial. Meet with your advisor ahead of time to be certain your classes will qualify. The VA won’t pay for courses that are NOT required for your degree plan and won’t pay for hybrid or online remedial courses.

Your enrollment has changed since the initial certification request was submitted. All enrollment should be final prior to submitting your certification request. Changes to enrollment may cause a considerable delay in certification processing. Notify the Veterans Services office ASAP at veterans@email.arizona.edu to update your certification request.

The amount of benefits you will receive is determined by the Department of Veterans Affairs and is based on the start and end dates of your classes and the number of units for which you are enrolled. UA staff do not have access to your detailed benefit information. Questions about housing allowance or book stipend payments can be answered by the Muskogee VA Office at 1-888-442-4551 .

How do I apply for a book deferment?

On step 3 of the Veterans Academic Certification process, check the box to request a book and materials deferment for use at the Main UA Bookstore.

I applied for a book deferment but didn’t get it, why?

Book deferments are not available to students with a past due bursar balance.

I won’t be able to pay my tuition by the due date. Can I get a tuition payment deferment?

Tuition Deferments are available for Chapters 30, 35, 1606 and 1607 (the deferment is not available for Chapter 33 students). Qualifying students may request a tuition deferment on step 3 of their veteran academic certification submission.

Why haven’t I received my grant or loan money yet?

If you are using Chapter 33, financial aid (grants, loans, etc.) will pay towards any balance you currently show due. When the VA makes a payment you will be refunded the difference (depending on your eligibility % and scholarships, it may be all of it or a partial amount). VA funds are not dispersed until after the refund period. To ensure your funds arrive as close to that date as possible, meet with your advisor, enroll as early as possible and submit your certification request immediately thereafter.

I’m using Chapter 33 and I won’t be able to pay my tuition by the deadline. Will I be assessed late fees?

Before tuition is due or after you submit your Veteran Academic Certification request, a Positive Service Indicator (red star at top of page in UAccess Student) that says “CH 33 VETERAN” will be placed on your account to block late charges for tuition. The University of Arizona waits for the VA to make a tuition and fees payment to your Bursar’s account. You will continue to receive invoices from the Bursar until your balance is paid off.

How will I know when the VA has placed money on my student account?

When you receive the VA payment to your Bursar’s account, it will show as “Federal Veterans Payment” If you are using the Yellow Ribbon Program (not applicable for UA South students), the Yellow Ribbon Tuition Scholarship will be applied once the VA Yellow Ribbon funds are received.

I am paying out of state tuition and using the GI Bill. Why didn’t I get Yellow Ribbon?

The VA has only approved Yellow Ribbon for students who receive the Chapter 33 Post 9/11 GI Bill at the 100% rate.

Do I have to verify my enrollment with the VA every month?

If you are using Chapter 1606, 1607 or 30, you must verify your enrollment at the end of every month to initiate payments. Log into the Web Automated Verification of Enrollment system (www.gibill.va.gov/wave ) or access this system through your eBenefits account. Questions should be directed to the VA at 1-877-823-2378 .