This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Program terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Program terms and conditions- opens in a new window or tab

Alison's designs are full of life, are true to type, and invariably produce a smile or a chuckle! Although Alison specialises in dogs of all breeds, the range of animals in the range includes cats, hens, horses and ponies, donkeys, and even hamsters.

Payment

We only accept PayPal on eBay, this means you can rest assured your order will be with you ASAP after your purchase.

For your security we only despatch your order to the address you provide us via PayPal.

Delivery

UK Delivery is Free!
and international delivery from £8.00
.

Express delivery options are available for faster delivery and these are at the top of this page on the Postage and Payments tab.

UK Delivery normally takes 3-4 days and international deliveries can take 7-12 days depending upon your location. An ETA will be provided in your My eBay section of eBay.

Communication

As soon as you pay, eBay & PayPal will email you to let you know it's been received and as soon as we've shipped your order, we'll let you know by email that it has been despatched and the tracking number if applicable.

Any Questions?
Please check this listing page carefully as the answer is usually there. If not, let us know and we'll try our hardest to reply within one working day.

Returns

"We want you to be 100% happy with your purchase and offer a 14 day "no quibble" guarantee"

If you change your mind, or the purchase is not suitable, you may notify us to cancel the contract within 14 days after the day of receipt of item(s) and you have a duty to take reasonable care of the item(s) until we receive the item(s) back. Return posting costs will be at your expense.

Business seller information

Return policy

Item must be returned within

14 days after the buyer receives it

The buyer is responsible for return postage costs.

Return policy details

We have a no quibble, hassle-free, returns policy so you can buy in confidence every time you shop with us. To arrange a return, please contact us first either by phone or email with your reason for the return and include your full name, order number and email address.
CHANGE OF MIND/UNSUITABLE/UNWANTED/DON’T LIKE
You have 14 days from receipt of the item (the delivery day) to notify us that you wish to return the item. It must be returned to us within 7 days of our acceptance acknowledgement and you have a duty to take reasonable care of the item.
You will be responsible for the return delivery costs and for the safety of the item until we receive it. We advise you to package the item adequately for safe transit and to acquire a proof of posting.
Upon receipt, we will refund you as promptly as possible, but usually within 5 working days of the goods being received by us. You will receive email confirmation of the refund. We will refund the total amount originally paid to us at time of purchase excluding the cost of additional services such as expedited delivery or gift wrapping. The refund will be applied to the original funding source.
EXCHANGE
Alternatively, you may wish to exchange your item for something more suitable, in which case, the above applies but instead of refunding your order, we will credit the amount you paid towards the cost of the replacement item. If there is a difference in price, we will either refund if the replacement is cheaper or ask you to pay the extra if it is more expensive than your original purchase. In any case, we will only issue a refund or process an exchange when we are in receipt of the returned item.
DAMAGED/FAULTY ITEMS
If, by chance, you receive a damaged or faulty item, we will replace or refund. You are required to contact us first for further assistance. We realise that returning damaged or faulty items is a hassle for customers so, where at all possible, we prefer photographic evidence of damaged or faulty items to avoid this. In the case of items that have arrived broken, we also need a photo of the packaging so we can make a claim to the courier. If we decide that a damaged or faulty item needs to be returned to us, we will provide you with a freepost returns label (we will advise you of this beforehand).
We will replace the item or if a refund is required, we will refund the total amount originally paid to us at time of purchase excluding the cost of additional services such as expedited delivery or gift wrapping. The refund will be applied to the original funding source. If the item is delivered to you damaged, please instruct the delivery driver to make a record of this on their paperwork (where applicable) and notify us within 7 days from receipt of the item (the delivery day).
If the item develops a fault after this deadline and within the first 6 months, please let us know in writing as you may be entitled to a refund, replacement or repair. If the item needs to be returned to us, we will provide you with a freepost returns label (we will advise you of this beforehand).
WRONG ITEMS
If, by chance, you receive a wrong item you are required to notify us within 7 days from receipt of the item (the delivery day). We will despatch your correct item to you straight away at our cost and we will provide you with a freepost returns label so you can return the incorrect item at your convenience within 7 days of our acknowledgement.
NOTE: If a refund is required then we require you to use the eBay resolution centre to process the return and refund. The 'Return this item' link is displayed on the View Item page and in My eBay ('Won' view).

Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns - opens in a new window or tab.

Place bid

By clicking Confirm bid, you commit to buy this item from the seller if you're the winning bidder.

By clicking Confirm bid, you are committing to buy this item from the seller if you are the winning bidder and have read and agreed to the Global Shipping Program terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase you maximum bid amount.