Synapse Developer Hub

Welcome to the Synapse Developer Hub. Here you will find comprehensive guides and documentation to help you start working with the Synapse API as quickly as possible. If you need any assistance, we are always here to help!

Subscribe to Webhooks

Things to Monitor:

Negative Balances: Balances can go negative due to returns, chargebacks and offline authorization for cards. When this happens, please prompt the user to fund their account. Please be aware that we reconcile open negative balances from your reserve account once a month during billing.

Low Balances: If you need this account to maintain a minimum balance, you can monitor the balance and send automatic reminders to your users to fund the account when it needs to be topped up.

Account Status: Webhooks will alert you when a sub-account’s status changes. This is helpful if a user’s sub-account is locked or updated.