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The room was big. A refrig & microwave in each room was great. Breakfast was ok. Not much to choose from. Wish they had a waffle maker. It took all day for our room to be cleaned. I didn't complain because it really didn't matter to me. There are restaurants within walking distance. Dave & Buster's is there too for the kids.

I am so sorry that your stay with us was less than satisfactory. We do offer a hot breakfast each morning which includes biscuits and sausage gravy, eggs, bacon and warm cinnamon rolls. We are working right now to add a pancake maker to mix as well. We are always open to suggestions to improve our breakfast bar. We greatly appreciate your feedback, as it helps us to improve and provide a better experience for all of our guests. We hope that you will give us another opportunity to serve you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Nice, clean hotel but don't stay unless you are a heavy sleeper. We stayed 10/27/12 and got no sleep as you can hear everything in the rooms beside and above you. Couldn't have the heat on in the room as the heater was also so loud. Not worth the money when you can't sleep.

Stayed October 2012

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Ask Julie R about Holiday Inn Express Hotel & Suites Detroit-Utica

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

I would like to thank you for taking the time to bring these matters to my attention, as it is only through receiving comments such as yours that I am able to constantly monitor the service and standards offered to the guests at our hotel.

It was, however, frustrating to hear of the issues you experienced regarding noise disturbance from neighboring guests, for which I would like to offer my sincerest apologies. Please be assured that we do try to ensure that all guests behave in an appropriate and considerate manner while staying with us. The front desk is always available to handle these types of complaints when they are informed of them. I have also informed out maintenance department about the issue with your heater so that this problem will be resolved immediately.

It is disappointing that you did not experience a perfect stay with us during your last visit. We would be delighted to welcome you back in the near future when I am confident we can re-establish your faith in us.

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Hotel was clean,staff treated us great , room was very clean, pool was very good , workout area was great . The breakfast that was included was great , each morning was great to get up and eat nice warm breakfast , different variety every morning eggs sausage what ever you wanted it was there , juice milk coffee fruit no complaints on this part. would stay there again

Room Tip: the room we had was on the 4th floor which is what we like not so close to elevator

The staff and I would like to thank you for submitting this wonderful review. We are so glad that you were able to partake in our breakfast each morning. We continuously try to improve it to ensure that our guests are delighted with our breakfast selections. We hope to see you again soon!

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When we arrived they put me in a regular room even though I booked a suite. The front desk quickly rectified the situation though. The room was clean and comfortable. Perfect for two adults and a child on the pull out sofa. Breakfast buffet exceeded our expectations. Eggs, sausage, warm cinnamon rolls, muffins, biscuits & gravy, bagels, yogurt, cereal, something for everyone. Pool was heavy on the chlorine and a bit cold. Overall its a nice, clean hotel for the money.

Stayed June 2012, traveled with family

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Ask PlayinHard about Holiday Inn Express Hotel & Suites Detroit-Utica

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I am very sorry to hear that you had an issue with your reservation when you arrived at the hotel. However, I am glad that the reservation was quickly corrected so that you could have comfortable stay with us! We are so pleased that your family enjoyed our breakfast buffet in the morning. We are constantly trying to improve it to satisfy all of our guests. I will have maintenance look into the pool issue so that future guests are not affected by the amount of chemicals. We do use a salt water system, so I am not sure what would have caused the chlorine issue.

Thank you very much for taking the time to complete this review! We hope to see you again soon.

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I travel at least 3 nights a week. I love the staff in utica, Mary, Karianne and Matt make the long day worth while. The rooms are very clean and accommodating, everything you need to relax and get a great nights sleep. Everyone is friendly and you always feel welcomed. This hotel is centrally located near dining, shopping and just about anything else that you could want or need. I travel several states for work and I rate this location a 9.5 out of 10. The only thing that would make it a 10, would be if they had a resturant and bar.

Stayed June 2012, traveled on business

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Ask Sandy T about Holiday Inn Express Hotel & Suites Detroit-Utica

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Thank you for your recent review! We greatly appreciate your recognition of our front desk employees and I have posted a copy of your kudos for the entire staff. It is wonderful to hear from our valued repeat customers and appreciate your continued patronage. We look forward to seeing you during your next visit!

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We stayed here one night in April for a shopping excursion. This was our second trip to this HI Express. The hotel was very clean and the guy at the front desk was very friendly. We booked a suite, as it was the only room left with 2 double beds. The room was huge, but was right above the front entrance, and right by the elevator. You heard everyone who came and went from the hotel, and everyone who entered and exited the elevator. Normally, we would have asked for another room, but it was late and we were tired from a long day of cross-border shopping!

Location is great; close to Lakeside Mall and every store you could imagine!

We will definitely stay here again, but will make sure we are nowhere near the elevator or front entrance.

Room Tip: Do not stay near elevator or above lobby.

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Stayed April 2012, traveled with friends

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Ask canada2412 about Holiday Inn Express Hotel & Suites Detroit-Utica

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The staff and I truly appreciate your recent review of our property. We pride ourselves in outstanding customer service and are very pleased that the front desk representative was able to take care of all of your needs during your stay with us. I am sorry to hear that there was an issue with noise during your stay here. We will look into finding a way to resolve this for our future guests. Hopefully we will have the chance to serve you again soon!

Partridge Creek Mall is also an excellent option to suit all of your shopping needs.

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The nature of my work requires that I sometimes arrive late in the evening (sometimes after 1:00) and leave again by 7:30 . . . not all the time so don’t think I need to find different work but that’s not the point of this review! This was a night when I arrived at 1:00 a.m. Parking was great, right near the entrance even at that hour! I was amazed to see how wide the hallway was AND that my room was still very large. I fell into bed exhausted and didn’t hear a peep all night. I woke up and enjoyed the French Roast (I like my coffee flavor more on the dark side) and, because of my own schedule, couldn’t wait for more eggs to be brought out. The staff was friendly and the one crazy night of this trip was made less crazy because my lodging was wonderful. The room was so comfortable, clean, and up-to-date I wish I could have lingered! If you are like me and travel with lots of electronics, you will appreciate the abundance of easily accessed outlets near the desk.

Room Tip: My room was facing the parking lot and entrance but I heard NOTHING.

Thank you very much for completing this outstanding review of our hotel. We know you are very busy and we appreciate that you took the time to recognize us online. Hopefully in the future you will be able to stay with us longer so that you can take advantage of our other amenities.

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Enjoy comfortable accommodations near Detroit at the Holiday Inn Express Hotel & Suites Detroit-Utica. Our Michigan hotel is just a short drive from the Motor City and its activities.Your family will love staying at our hotel in Utica, Michigan, which is located just off Highway 59 with easy access to numerous area attractions. Nearby sights & activities include Stony Creek Metropark, the Palace of Auburn Hills - home of the Detroit Pistons downtown Rochester Hills, the casinos of Detroit and shopping at the Lakeside Shopping Center and Partridge Creek Mall.Business travelers will be impressed by the convenience of our accommodations near Detroit. Situated in the suburbs of Utica, MI, our hotel offers close proximity to many area businesses. Some of these companies include DaimlerChrysler, Ford Motor Company, St. Gobain Sekurit, Inc., Delphi, Selfridge Air Force Base and the General Motors Technical Center. While lodging in Utica, Michigan use our Business Center with a fax machine, copier, printer, available computer and free high-speed, wireless Internet access for all your business needs.Treat yourself right when you visit Utica, Michigan. Our hotel offers amenities including a heated, indoor pool, a modern Fitness Center and our famous complimentary hot breakfast bar. Book your reservations now to enjoy our great Utica, Michigan hotel deals and rates....more less

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Holiday Inn Express Hotel And Suites Detroit-Utica

Holiday Inn Utica

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