We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify.

Please see following for the list of quality issues that are fully refundable for:

In order for your return or exchange to be accepted, please carefully follow our guide:

1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance)

2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and color etc.long sleeve backless dresses

3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.

4. The tracking number of the returned item must be provided together with the reference code issued.

5. If you prefer to exchange dresses, then a price difference will be charged if more expensive.

6. You are required to pay for the shipping fee to return or exchange the dress.

7. When you return the package to us, please pay attention to the following points, if not, customers should pay for the duty:

we put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship keep less return rate till now, but if there are our problems, we could return all your payment, for more details, please see our FAQ.

9, Custom taxes

Except Unite States, most buyers need to pay customs taxes, in order to save cost for you, we have marked around $30-40.00 on the invoice, then you just pay less taxes, please note that it's express help customs collect this payment, it is not shipping cost, as shipping cost has already paid before sending.

Our advantage:

We do long time dresses for some famous brands, we also make dresses for designers in European and USA client, please trust us, our strong team could make sure each dress will be your dream dresses.

If you choose Rush Delivery, delivery time is within 20 days or even earlier including weekend. Normal Order Delivery time: within 30-35 days(From Jan to May), within 30 days or even earlier(From June to Dec).

What is this store's return and exchange policy?

We can accept return of dresses standard size with picture color, please contact with us within 2 days when you get it.
For custom order(Color not as picture shown or Custom Size) and plus size (larger than US14), sorry we can't accept returning, please note this policy, because even you return them back, we can't sell them again in the future.
Please see following for the list of quality issues that are fully refundable for:
Wrong Size, Wrong Color, Wrong style, Damaged dress Which made by US- 100% Refund or remake one or return 50% payment to you, you keep the dress,
If you want to return, please carefully follow our guide:
1. Contact us within 2 days after you receive goods.
2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and color etc.
3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
4. The tracking number of the returned item must be provided together with the reference code issued.
5. If you prefer to exchange dresses, then a price difference will be charged if more expensive.
6. You are required to pay for the shipping fee to return or exchange the dress.
7. When you return the package to us, please pay attention to the following points, if not, customers should pay for the duty:
we put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship keep less return rate till now, but if there are our problems, we could return all your payment.
We will try to avoid mistake, we know each dress is so important for each girl, since all dresses made by handwork, there might be mistake, but if it is our problems, we will pay all the loss..

Q: What's Your Cancellation policy?

1, unpaid order: could be cancelled within 2-3 days;
2, paid less than 3 days, 50% cost of dress and shipping cost could be returned;
3, paid at 3-20 days, 30% cost of dress and shipping cost could be returned;
4, dress has sent, can't return the payment to you..

Q:How Can you make sure dress will be fit well?

Our dresses run true to size,
If dresses are standard size, we will put them into dummy to check before sending, only dresses fit dummy well, then we can send them well;
For custom size dresses, each dresses will be checked at least 4 times by 4 different workers before sending, we can control error less than 0.5''
So don't worry about measurement, there are seam allowance in both side of dresses, it could be 3'' taken in or out if measurement provided is not accurate.
There are no extra cost to do custom size and color here..

Q: Can I order this dress in a different style/fabric/length?

A: Yes, there are no extra cost to do custom size and color here, please contact with us before you place order.

Q: Will my dress exactly match the color I see on your website?

A: There might be a slight difference between the actual dress’s color and what you see in the photo depending on your computer monitor’s display settings.

Q:Can I order a custom dress?

A: Yes,we can make dresses according your color and size,just leave your custom information inthe notes, then we will know how to custom make it for you

Q:What is our advantage?

A: Our goal is to provide complete one-stop shopping for all brides, bridesmaids and all special occasion events. We strive to provide you with the most current selection, the most complete size range (Us size 2 to 24W, custom size), the best prices and the largest variety of styles. Please just assure it and we will make a perfect dress for your big event!

The dress can be made in standard size or custom size,if you order the dress in custom size,please fix the following measurements:

1) Bust:__________

2) Waist:_________

3) Hips:__________

4) Shoulder to hem:___________(Length from middle of shoulder over nipple to floor with shoes on)

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About

Looking for prom dresses, bridesmaid dresses? Check out our full selections of dresses, all are made of high quality! We make many different styles of prom dresses and could customize much dress for you. These dresses are fashion and popular, to make you the focus of the prom or wedding. Happy shopping here !!!