Mercatus and DoorDash Partner to Bring Enhanced Delivery Options to Grocers and Retailers

November 14, 2018

TORONTO--(BUSINESS WIRE)--Nov 14, 2018--Mercatus, a leading provider in digital solutions for grocery, today announced that it has partnered with DoorDash, a leader in last-mile logistics, to offer a wider range of delivery capabilities to grocers and retailers. Coupled with DoorDash, Mercatus Dispatch, Mercatus’s white label delivery solution, will empower retailers to not only deliver core grocery items, but also open new delivery use cases for hot & fresh meals to-go, snack & meal catering for larger groups, alcohol, and retail goods.

The partnership will enable retailers to utilize a turnkey solution that offers reliable last-mile delivery while maintaining control of their own branding throughout the customer buying process. Once orders are processed and paid for on the Mercatus platform, DoorDash Drive, the company’s white-label fulfillment platform, will receive order details and dispatch an independent contractor to complete delivery. The delivery experience all occurs under the retailer’s brand to create a consistent purchasing experience for shoppers – delivery can be completed in less than an hour from when the order is placed.

“DoorDash is thrilled to partner with Mercatus to offer end-to-end white-label fulfillment for Grocers,” said Casey North, Head of DoorDash Drive. “Both Mercatus and DoorDash have recognized the power that effective off-premise offerings can give Grocers in competing for new customers and continuing to excite and retain existing shoppers. We look forward to continuing to drive innovation for our shared clients.”

Mercatus-equipped retailers will be able to offer reliable delivery without investing human and technology resources towards implementing their own infrastructure. The seamless experience across the retailer’s digital properties will allow for access to more customer data and improved shopper loyalty.

“As shopper expectations evolve, retailers are seeking new ways to expand their offerings and create a diversified shopping experience,” said Sylvain Perrier, president and CEO, Mercatus. “With DoorDash joining the Mercatus Dispatch network, our retailers will be able to offer new opportunities for delivery of bulk items, alcohol and especially the rapidly growing market of hot & fresh meals to-go. We look forward to working with DoorDash to create the simplified and rewarding online grocery experience that shoppers expect.”

Mercatus is redefining the digital experience within grocery. The company’s purpose is to empower grocers to create best-in-breed shopping experiences for their customers, and it is dedicated to revolutionizing the way grocers approach digital. Mercatus helps leading North American grocers integrate with multiple technology partners to deliver exceptional in-store and online shopping experiences.

About DoorDash

Founded in 2013, DoorDash is a technology company passionate about transforming local businesses and dedicated to enabling new ways of working, earning, and living. Today, DoorDash connects customers with their favorite local and national restaurants in more than 1,800 cities across the United States and Canada. By building intelligent, last mile delivery infrastructure for cities, DoorDash aims to connect people with the things they care about—one dash at a time. Read more on the DoorDash blog or at www.doordash.com.