This is the collar that helps to relieve neck tension using vibrating massage, electric stimulation, and heat therapy. Used by professional therapists, it is ideal for helping to relieve muscle pain and strain from driving, flying, or office work. Slipping around the neck comfortably and controlled from the included infrared remote, the massager’s six vibration modes promote relaxation. Twin metal conductors built into the collar send six intensity levels of harmless low-frequency electrical pulses into the neck's tissue that block pain signals passing through nerves to the brain, increasing blood flow to promote healing. Two elements built into the collar provide three levels of far-infrared heat up to 118° F that penetrates neck muscles for optimal relaxation. You can select sessions in 5-minute increments up to 30 minutes. Its rechargeable battery provides up to 2 1/2 hours of operation from a six-hour charge using the included AC adapter. 9 3/4" L x 9" W x 2 1/2" H. (1 1/4 lbs.)

Advisory

Not for use by those with pacemakers.

Reviews

Reviews

Lifetime Guarantee

The Heat Therapy Neck Massager comes with The Hammacher Schlemmer Lifetime Guarantee at no additional charge. If this product ever disappoints you, for any reason, you may return your Hammacher Schlemmer purchase for exchange, credit, or refund.

Should you have any questions, we are available 24 hours a day, seven days a week. Please call 1-800-321-1484 to speak with a product specialist or email us at customerservice@hammacher.com to receive a response within one hour.

I have had a serious problem with cracking my neck for about 8 months. This gadget's vibration massage has helped tremendously in relaxing my neck and, presumably, reducing inflammation. I also use the heat. I don't personally like the electrical stimulation on my neck, although I have used it in the past for other body parts. The manual is unfortunately not well-written, and I didn't figure out the various settings until I had used it for a while myself.

My wife finds when it applies the heat, it is too hot for her to comfortably keep using it, although it doesn't bother me that much.

We both find the electrical stimulation a bit weird and uncomfortable, and we couldn't tell any benefit from it.

Overall, neither of us noticed any marked improvement after using it, but partially because neither of our neck issues happen to be right in the spot that it targets on the neck... it isn't very adjustable for position.

It seems to me it would be better as a flexible pad than a hard plastic shape. Then you could mold it to your neck better, and you could even use it on other areas... say sore shoulders, or a bad back or a sore leg muscle.

I love to use this product every day before I sit down to watch TV. It helps eliminate the stresses of the day and improves my sleep each night. The change of vibrations and intensity means you never get used to one type of feeling. I would recommend this product to anyone who has frequent headaches or tension in the neck. It really helps a LOT. The price might be a little daunting, but the results far outweigh the cost.

It had intermittent operation. Sometimes when we turned it on to a particular mode, nothing would happen or it would take 1-3 minutes before it started working. Other times it started right up. We thought the intermittent operation had something to do with it not being fully charged, but we ruled that out after making sure it was fully charged on several different occasions. Because of the intermittent operation, which of course is very frustrating when trying to use a product, I could not recommend this product. However, I will say it worked pretty good when it was operating properly.

Bottom LineNo, I would not recommend this to a friend

Hammacher Schlemmer Response: Since 1848, we have held our product offerings and customer service to the highest standards - as should you. You should never expect to be any less than delighted with a purchase from Hammacher Schlemmer, because we stand behind our products with an unconditional lifetime guarantee of satisfaction. If you are ever disappointed with a product - for any reason - we request that you return it to us. Please call our 24-hour customer service hotline at 1-800-321-1484 and one of our representatives will be happy to assist you.