Specifications

Due to differences in monitor resolution, color intensity may vary from actual items

Bunches: 4

Stem length: 90cm

Bloom size: 6+cm

Each bunch contains: 25 Ecuadorian roses. Within each bunch, the roses are packed in two layers to ensure protection during shipping. From the top angle it will appear that you only have 12 stems in the bunch; however below this layer there is a second layer containing the remaining 13 stems

Bunch is wrapped in corrugated cardboard and sleeved to ensure protection during shipping.

Slight shade variations from actual picture may occur, but will be consistent within the bouquet.

Suggested delivery date of at least 2 days before your event

Bouquets/bunches are individually sleeved to ensure protection during shipping

Exposing roses to warmer environment will help the flower bloom, storing them in a cooler will slow down the opening process

Roses are shipped with guard petals in order to protect the blooms during & shipping. After your roses have hydrated, remove the protective packaging and then any brown or discolored guard petals if needed. It is not uncommon to remove an average of 5 to 10 petals per bloom and will not damage the flower

Slight shade variations from actual picture may occur, but will be consistent within the bouquet

Substitution Policy:
To assure optimum freshness, different varieties may be substituted based on availability. In making substitutions, we take great care to ensure that we exceed your expectations and that you will be satisfied with the flower quality and performance.Due to the nature of this particular item, time constraints may affect any possible replacement. These are special order items and take time to process. 24 hour replacement is not available.

Flower Care and Conditioning:

Bulk roses are shipped directly from flower farms in South America without water tubes. Before shipping your flowers, they are prepared for their journey with proper hydration methods. If your flowers appear sleepy and thirsty after their journey, it is absolutely NORMAL. Just follow these simple steps and the flowers will bloom beautifully.

Upon arrival, remove flowers from box by cutting any straps located on the outside and inside of the box.

Do not remove the corrugated cardboard sleeve or the rubber bands holding the flowers together in a bunch.

Fill clean containers with at least 4 inches of fresh, cool water.

Add floral food to prevent bacteria from forming in the water and to give added nutrients to the roses. If you do not have flower food, it can be purchased at any local florist.

Remove any leaves that fall below the water line. Not removing the leaves may cause bacteria to form and shorten the rose's life.

Using sharp scissors or a knife, cut stems diagonally approximately one inch under running water if possible.

Immediately after cutting, place stems in the prepared containers.

Allow flowers at least 4 hours to hydrate well. Roses may take up to 12 hours to properly hydrate. Leave the corrugated cardboard around the blooms for a minimum of 3 - 4 hours. This will allow the roses sufficient time to hydrate properly.

Keep flowers away from direct sunlight, drafts or excessive heat.

To keep the roses fresh: Please maintain an adequate amount of water in the container at all times. The flowers will drink a large amount of water especially upon arrival as they have been travelling some time without water. Change the water every 48 hours or when the water becomes cloudy.

Remember that exposing roses to warmer environments will help the flower bloom but excessive heat will hurt them. Storing your roses in a cooler environment will slow down the opening process but too cold such as a freezer will burn the roses.

Roses are available year round.

Roses feature one bloom per stem.

We ship our roses in bud form. Once the rose is hydrated, the bloom will open to a much larger size.

Your flowers will arrive looking thirsty and sleepy. This is absolutely NORMAL. Please refer to our Flower Care tab on this product page for a descriptive process on care and handling instructions.

Delivery dates and prices fluctuate with seasonal availability and demand.

Although your order takes 7 days to process, we suggest you place the order from 14 to 30 days in advance. Since flowers are perishable and affected by weather, please have someone present to receive the flowers between 8 a.m. and 12 noon if you live in a metropolitan area or 8 a.m. to 4:30 p.m. if you live in a suburban or rural area. This will ensure that your flowers are not left at the doorstep or sent back for next day delivery.

Additionally, shipments may be delayed by weather or other unforeseen circumstances resulting in shipping and/or delivery dates being modified.

Order Cancellation Information:
Please note that all requests to cancel a floral order must be made within 7 business days of the scheduled delivery date of the order.

For questions please contact us at samsclub@customerinfo.net

No deliveries to Puerto Rico.

Assembled Country

Ecuador

Component Country

Imported

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Shipping Information

Standard - 2 to 6 business days

This product ships to AK, and HI and all other 48 states.

This product does not ship to PR

Warranty Information

Sam's Club guarantees timely delivery of fresh, beautiful flowers. If you are not completely satisfied with your product please contact us immediately to request a refund or replacement. Requests for replacements must be received prior to 2:00 pm CST in order to have a replacement order sent out. Replacements will only be provided if the flowers arrive in poor condition. Images will be required for any replacement or refund and must be received within 48 hours after receiving the product. Refunds will not be given for circumstances resulting from negligence. Order cancellation requests must be received at least four days prior to the delivery date. Orders cancelled less than four days before the delivery date will not be refunded. Please call 888-746-7726 Option 3 and speak to a Member Service Representative.

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