Moving Tenant Backups to Another Cloud Repository

The SP may need to move tenant data to another cloud repository, for example, if the initial cloud repository is running out of space.

There are two scenarios of moving tenant data:

Scenario 1: replacing the cloud repository. The SP may want to replace the initial cloud repository with a new cloud repository, for example, with a cloud repository that has more storage capacity. This scenario does not require any actions on tenant's side.

Scenario 2: adding a new cloud repository. The SP may want to configure a new cloud repository in addition to the initial cloud repository and move tenant data to it. This scenario requires addition actions on tenant's side.

Note:

The procedure of moving tenant data to another cloud repository is intended only for regular backup repositories exposed as cloud repositories. You cannot use this procedure to move tenant backups to a cloud repository that has a scale-out backup repository as a back end. If you need to move tenant data to such repository, please submit a support ticket at www.veeam.com/support.html.

Scenario 1. Replacing Cloud Repository

The SP must complete the following tasks:

Configure a new backup repository that you plan to use as a cloud repository.

Disable the tenant account:

Open the Cloud Connect view.

In the inventory pane, click Tenants.

In the working area, right-click the tenant account and select Disable.

Copy a folder with tenant backup files from the initial cloud repository to the new cloud repository.

Change resource allocation settings for the tenant on the initial cloud repository:

Open the Cloud Connect view.

In the inventory pane, click Tenants.

In the working area, right-click the tenant account and select Properties.

At the Backup Resources step of the wizard, select the initial cloud repository in the list and click Edit.

In the Edit Quota window, change the underlying backup repository for the initial cloud repository: from the Backup repository list, select the newly configured backup repository.

If necessary, you can increase or decrease the tenant quota.

Save changes.

Enable the tenant account:

Open the Cloud Connect view.

In the inventory pane, click Tenants.

In the working area, right-click the tenant account and select Disable.

If you have changed the tenant quota, the new quota will be visible to the tenant after the tenant performs a rescan operation for the service provider or cloud repository on his/her backup server, or after the next job run.

Scenario 2. Adding New Cloud Repository

The SP must complete the following tasks:

Configure a new backup repository that you plan to use as a cloud repository.

On a newly configured cloud repository, allocate resources to the tenant:

Open the Cloud Connect view.

In the inventory pane, click Tenants.

In the working area, right-click the tenant account and select Properties.

At the Backup Resources step of the wizard, click Add and allocate resources on the new cloud repository to the tenant.

Save changes.

Disable the tenant account:

Open the Cloud Connect view.

In the inventory pane, click Tenants.

In the working area, right-click the tenant account and select Disable.

Copy a folder with tenant backup files from the initial cloud repository to the new cloud repository.

Enable the tenant account:

Open the Cloud Connect view.

In the inventory pane, click Tenants.

In the working area, right-click the tenant account and select Disable.

Rescan the new cloud repository:

In the SP Veeam Backup & Replication console, open the Backup Infrastructure view.

In the inventory pane, click Backup Repositories.

In the working area, right-click the backup repository that is exposed as a new cloud repository and select Rescan.

Important!

Do not delete backup files on the initial cloud repository at this moment. It is strongly recommended that you delete backup files after the tenant completes the data migration procedure on his/her backup server and ensures no data is lost.

The tenant must complete the following tasks:

Rescan the service provider:

In the tenant Veeam Backup & Replication console, open the Backup Infrastructure view.

In the inventory pane, click Service Providers.

In the working area, right-click the service provider and select Rescan.