* * Online requests for upgrades must be made at least 24 hours before the flight. If you wish to request an upgrade closer to departure time and the airline you are travelling with allows it, please contact the Victoria Service Centre to make your request. .

Am I eligible for a Star Alliance Upgrade?

Airlines

Upgrade from Economy to Business

Upgrade from Economy to First**

Upgrade from Business to First

Adria

Y, B

-

-

Aegen Airlines

-

-

Air Canada

-

-

Air China

-

C, D

Air India

-

C, D

Air New Zealand

-

-

ANA

-

C, D

Asiana Airlines

-

C, D

Austrian

-

-

Avianca Taca

-

-

Brussels Airlines

-

-

Copa Airlines

-

-

Croatia

-

-

Egyptair

-

C, D

Ethiopian Airlines

-

-

Eva Air

-

-

LOT

-

-

Lufthansa

-

C, D

Scandinavian Airlines

-

-

Shenzhen Airlines

Y, B

-

Singapore

-

C, D

South African

-

-

SWISS

-

C, D

Thai Airlines

-

C, D

Turkish Airlines

-

-

United Airlines

Y, B

C, D

** Available when Aircraft has only 2 Cabins (Economy & First)﻿.

Terms and conditions

Upgrades are only available in certain booking classes and may vary by carrier.

US Airways' partnership has ended on 16 January 2015.

Upgrades cannot be combined with other awards.

The same number of miles is required for upgrades, whether the passengers are adults or children.

Same conditions as original ticket apply. You collect Status Miles based on the original ticket.

Mileage requirement stated is per flight segment.

For cancellation and rebooking please contact the operating carrier directly.

The seat availability varies according to the destination and time of year. The number of seats is limited even if flights are not fully booked. These awards may not be available on all flights. Please contact your Victoria Service Centre.

Scandinavian does not allow Star Alliance Upgrade Awards on domestic or European flights.﻿