Mr.Cooper Hiring Senior Data Analyst

Lead the Reporting & Analytics team and work across functional areas, including business and technology operations, Human Resources and Finance in developing an integrated business intelligence platform that provides information to help business make proactive decisions, resulting in improved performance in meeting service delivery requirements, reduced time and efforts spent individual by operational groups on reporting. This will entail gathering and documenting the requirements to develop enterprise platform to house all pertinent information related to service delivery requirements, including people, process, and technology alignments and supporting with data capture and reporting for effective governance of service delivery management functions. This will involve systematically and logically identifying, and capturing specific data points across a spectrum of services currently and potentially delivered so the data can be normalized and efficiently be reported on for a variety of purpose with consistency and efficiency.

Responsibilities

Manage directs reports

Capture all critical data point for new scope of work from onboarding to ongoing management, including, but not limited to key governance and control management functions, (Transition, Knowledge &Training, Change, Demand, Performance, Issue, Compliance, and Financial)