Catégorie : coût documentation

Don’t hire a technical writer to fill in a typist’s position Dear recruitment agency , do me a favour (and make your agency save money): do a proper job. Don’t be a fool: make the difference between a typist and a technical writer A typist is « A person who types especially as a job ». You… Lire la suite …

Documentation can be extremely costly… because it does not exist! Sometimes documentation exists, … and still is costly because it is useless. Useless because it does not help the user reach his goal. Let’s take the example of a medical handle. It shows two forms of ineffective information, both as text and as illustrations. Ineffective… Lire la suite …