If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard DeliveryOrders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold DeliveryThreshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home DeliveryIn-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery Express orders received by 4 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:

Swatch ShippingBallard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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A Sunlit Stroll Stretched Canvas is rated
5.0 out of
5 by
17.

Rated 5 out of
5 by
Alov from
Beautiful pictureI have been looking for a pieceful and sunny landscape art to put in my living room. This is even better than pictured online. I've already purchased another painting from these series to put in the dining area. Can't get enough of these beautiful scenes!

Date published: 2017-07-26

Rated 5 out of
5 by
GracieLulu from
Love the "light"!This is a beautiful piece of art. It truly has "light" coming through. I find myself just looking at this piece and thinking I am walking on this path. Very peaceful! I am thrilled with this purchase.

Date published: 2016-08-14

Rated 5 out of
5 by
Wendiewill from
Everything I hoped it would be!I've been looking for something to fill my large stairwell wall, and specifically something that reminded me of our family cabin. This had the view and colors I wanted so I decided to go BIG! I worried, as the 67x43 canvas made its way to my home, that it would be too large. It arrived yesterday and it's just perfect. Everything I hoped it would be and more. Great vibrant colors, nice texture and I don't regret the size one bit!

Date published: 2016-10-06

Rated 5 out of
5 by
Artinheart from
Stunning!I purchases this artwork to brighten a dark corner of my living room, and it did not disappoint! Now the corner is a focal point of light and energy!
I have admired the work of this talented artist on Ballard's website for over a year. The colors are true to what I observed on my monitor; lots of green and warm ambers. This could be appropriate for summer or autumn.This painting draws me in just as if I had actually stepped onto the sunlit pathway...Perfect and I highly recommend. Well packaged and shipped quickly.

With its fashion-forward palette of citron, dusky lavender, putty and black, this
transitional floral still life blooms with sophisticated style. The bouquet's colors are echoed in the background, creating a calming harmony. Anemones at Dusk Stretched Canvas features: Fine art ...

This modern version of whimsical inspired poppies is bound to brighten any
space, from front entry to family room. The interplay between cheery pops of coral, red and gold and layers of quick, bold brushstrokes of white gives vibrant energy ...

Exclusive Ballard Artist, Lisa Moore, merges realism and abstraction to create a
still life bursting with color. Thickly applied smudges and brushstrokes in blush, pale yellow and green form a flower-filled vase on a table set against a backdrop of ...