09) Option to set up Card wise limits for ATM/POS transactions.

10) Option to set up limits for Mobile/Internet banking facilities.

12) Complete Statement of Account to be provided at the time of closure of account.

13) In case a bank account is opened as incidental to other bank services i.e disbursement of Loan etc, no Average Balance to be insisted.

14) In case, charges are to levied for Branch Transactions, Tokens to be issued with time-stamp. This will aid in monitoring the service levels are within the time-lines, for that particular transaction.

15) In case of change in classification of account i.e Salary account to non-salary account, no penalty to be levied, if account closed within 3 months of the change. Information to customer regarding change in classification of account and the applicable service charges in the Saving Bank account.

16) A comparison tool to be made available on the Self-regulator’s website.