Report on Mobile & Social

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​Lights out? Let us know! You can quickly and easily report your outage via text message, mobile app, ComEd Facebook app, or by calling customer service at 1-800-Edison-1. The online services and phone number are available 24 hours a day, 7 days a week. You may also visit
Check My Outage Status or
View Outage Map.

Mobile Device: Text "OUT"

Subscribers to Outage Alerts can quickly report an outage by texting "OUT" to 26633 (COMED). You will also receive notifications when an outage has been reported at your address, and get ongoing updates as the status of your outage changes.

Report: Report your outage by texting ‘OUT’ to 26633. You will receive a text to confirm if you have a PARTIAL outage (i.e. flickering lights) or a FULL outage. After you confirm your outage is PARTIAL or FULL, your outage is reported.

Check Status: Receive your outage status on demand at any time by texting ‘STAT’ to 26633.

Unsubscribe: You may unsubscribe from Outage Alerts at any time by texting ‘STOP’ to 26633.

Mobile Device: Report in App

Use the free
ComEd Mobile App to quickly report an outage from an Apple® or Android™ device. The app will also provide notifications as the outage status is updated.

Twitter: Tweet #OUT to @ComEd

Sign up for Twitter Outage Reporting and you can tweet your real-time power outages. Log in to your Twitter account and tweet #OUT to @ComEd and follow the prompts to register your account number to your twitter handle. Or use our
online form to register.

Once registered, you can also receive your outage status anytime by tweeting #STAT to @ComEd.

Facebook: Report in App and Messenger

Residential and commercial customers, stay connected with us on our Facebook page for outage details and restoration updates during major storms. Report your outage directly from our Facebook Outage App at any time or send us a private message after normal business hours (Monday-Friday 7pm–7am and weekends) and our chatbot will process this request.