Frequently Asked Questions

Can I return or exchange my online purchase?

If for any reasons you are dissatisfied with your online purchase, we will happily refund or exchange any unopened, unused and unworn items within 30 days of purchase. Unfortunately and without exception, butter LONDON cannot accept returns or exchanges of any opened, used or worn items. Original shipping and handling fees will not be refunded. No cash refunds.

To return or exchange all or some of your order, simply ship via ground to the address below

butter LONDON549 South Dawson St Seattle, WA 98108

A customer service representative will contact you upon receipt of your package

How do I make an International order?

We are now accepting orders in the UK and USA. Please change your country flag in the upper right corner of our home page to the Union Jack flag for the UK or the Stars and Stripes for the USA and order away! We are delighted to have you as our bezzie mate!