Ashley Arbuckle

Ashley Arbuckle, Cisco’s VP/GM, Global Security Customer Experience, is responsible for the company’s security services portfolio, designed to accelerate customers’ success and deliver an exceptional customer experience. With over 20 years of security and customer success experience, Arbuckle has a long record of accomplishments that span security consulting, enterprise security operations, product management and general manager responsibilities. Arbuckle started his career in security consulting at PwC working with Fortune 500 customers. After PwC he joined PepsiCo, where he led enterprise security and the strategic planning process for PepsiCo’s IT budget of over $2 billion. He has a BBA in MIS and Accounting from the Rawls College of Business at Texas Tech University, is a CPA, and holds a CISSP and CISM.

Whether you work with in-house security resources or outside consultants, you must make sure you involve the right people with the right skill sets from the start, so you can capitalize on the value of security DevOps to your security architecture.

Customer Experience (CX) is becoming a key driver of success in the security industry, not just for companies that deliver superior customer experiences but – more importantly – for the organizations and security professionals they serve.

We’ve seen an evolution from more traditional simulation exercises that use a Red Team to identify vulnerabilities and launch mock attacks and a Blue Team to detect and respond to attacks, to Purple Teaming exercises.

Edna Conway, Cisco’s Chief Security Officer, Global Value Chain, discusses mitigating third-party security risk across an ecosystem that includes tens of thousands of partners located around the globe.

Visibility, segmentation, and threat defense are foundational elements to any security strategy allowing you to reduce risk while creating new opportunities to deliver value to your customers, partners, and the organization.