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Please open a terminal and change to your download directory and start the installer.

me@blackium:~> cd ~/Downloads
@blackium:~/Downloads> sh eduroam-linux-JUBg.sh
This installer has been prepared for Jacobs University Bremen gGmbH
More information and comments:
EMAIL: itsupport@jacobs-university.de
WWW: https://teamwork.jacobs-university.de/x/sQM_Aw
Installer created with software from the GEANT project.
This installer will only work properly if you are a member of Jacobs University Bremen gGmbH.
Continue Y/N? [N]: Y

Enter your username as a combination of your Jacobs username and the domain "@jacobs-university.de". The user "John Doe" would typically have the Jacobs user name "jdoe", hence the eduroam username should be "jdoe@jacobs-university.de". Please also enter your regular Jacobs password as reply to the password requests.

Note, that the username is NOT your Email address! You email address has a dot in it, your Jacobs username does not!

Please note, that the password typed is visible, so make sure, nobody is looking over your shoulder!

I tried this installer on Linux Mint 19.1., but it does not work. Even though it returns that the installation was succesful, I cannot connect to eduroam (if I try to connect, it does essentially nothing; not even asking for the password again).

I also tried to setup the connection manually, but somehow I failed (even though it worked on my previous laptop ... don't know what I miss this time). Could you maybe provide me with the details regarding the manual connection setup? Especially: Modus (Client/Hotspot/Ad-Hoc), identity and domain.