More about Mountain Resort

10.0

Exceptional

"Staff are very friend and supportive, you just need to ask t..."

Chee F.

|

December 30, 2018

An overview

Tucked away on the tranquil island of Lipe, Mountain Resort offers accommodations with simplistic designs that provide the ultimate luxury of being in the embrace of unspoiled nature. Stay in a part of the Tarutao National Marine Park and appreciate the peaceful Andaman Sea on this tropical paradise. Activities on the island include some fun in the sun with diving trips and a visit to neighboring islands and their natural attractions. After a long day amidst pure nature, relax in the comfort of the guestrooms and treat yourself to a good night's sleep at Mountain Resort.

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What they offer

7.2

Very good

"I knew all the beachs in Ko Lipe so Ithink where Mountain Re..."

carina

|

January 8, 2019

Popular facilities

Garden

Swimming pool [outdoor]

Restaurants

Languages spoken

English

Thai

Internet access

Free Wi-Fi in all rooms!

Wi-Fi in public areas

Things to do, ways to relax

Fishing

Private beach

Tours

Garden

Swimming pool [outdoor]

Water sports (non-motorized)

Dining, drinking, and snacking

Bar

Restaurants

Services and conveniences

Concierge

Dry cleaning

Luggage storage

Currency exchange

Laundromat

Safety deposit boxes

Daily housekeeping

Laundry service

Smoking area

For the kids

Family room

Swimming pool [kids]

Access

Elevator

Pets allowed

Wheelchair accessible

Getting around

Car park [on-site]

Shuttle service

Available in all rooms

Air conditioning

Hair dryer

Satellite/cable channels

Balcony/terrace

Mini bar

Shower

Free bottled water

Refrigerator

Wi-Fi [free]

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Nearest essentials

Airports

Langkawi International Airport (LGK) - Malaysia

50.0 km

Trang Airport (TST) - Thailand

117.5 km

Hospital or clinic

Koh Lipe Health Promoting Hospital

400 m

Convenience store

7 Eleven

820 m

Cash withdrawal

ATM

820 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

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What's nearby

Popular landmarks

Karma Beach - 40 m

Sunrise Beach - 720 m

Sunset Beach - 730 m

Koh Lipe Ferry Terminal - 950 m

Walking Street - 950 m

Pattaya Beach - 1.08 km

Sanom Beach - 1.42 km

Koh Adang - 5.33 km

Koh Sawang - 9.9 km

Koh Hin Son - 13.73 km

Nearby landmarks

Karma Beach - 40 m

Koh Lipe Health Promoting Hospital - 400 m

Happy Vibe Bar - 600 m

Adang Sea Divers - 660 m

Sunrise Beach - 720 m

Koh Hin Ngam - 720 m

Sunset Beach - 730 m

Koh Kla - 780 m

Maya Bar - 810 m

Koh Lipe Ferry Terminal - 950 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

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Property's guest policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 0 year(s).

Guest's age

Extra bed

Infant 0-1 year(s)

Stay for free if using existing bedding.

Baby cot/crib may be requested directly from the property.

Children 2-4 year(s)

Stay for free if using existing bedding.

If you need an extra bed, it will incur an additional charge.

Guests 5 years and older are considered as adults

Must use an extra bed which will incur an additional charge.

Others

The swimming pool is available from 08:00 AM to 07:00 PM.

Extra bed is a mattress and is subject to availability.

When booking more than 5 rooms, different policies and additional supplements may apply.

Bungalows, pool, breakfast, location were all great. There’s excellent snorkeling right from the beach. The beach in front is better than anywhere else on the island and it’s not busy. We took the free shuttle to walking street every night. It was very easy and convenient. I wouldn’t hesitate to book this resort.

Reviewed March 06, 2019

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9.2

Exceptional

Evangeline from Canada

Couple

Deluxe Garden

Stayed 5 nights in February 2019

Exceptional”

My Wife and I think this is probably the best resort on the island. The staff here is friendly, good buffet breakfast, and good lunch and dinner menu at reasonable prices. The view of the beach and sandbar from the dining area is amazing. “50 shades of blue.” The cabin we were in was comfortable and offered a nice view of the ocean as well. Whether you want to walk on the beach, watch the sunrise or sunset, you can do it here. We spent hours snorkeling on the reef in front of the hotel. Amazing sea life here. We will come back again.

Reviewed February 27, 2019

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2.4

Jessica from Thailand

Family with teens

Family Bungalow

Stayed 3 nights in February 2019

Not worth the money.”

The hotel is old and tired. The restaraunt staff were unfriendly and seemed to be not used to dealing with customers. The pictures on agoda should be updated as the photos aren't accurate. The rooms are now very tired and old. Food in the restaurant was ok. Location was ok, close to a big mall luckily as no other cafes or restaurants in the area.

Reviewed February 22, 2019

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8.4

Excellent

Christin from Germany

Group

Grand Garden

Stayed 4 nights in January 2019

Excellent”

It’s a really really nice location and the resort has a load of potential! It would be nice to have more sun beds at the beach and especially more toppings for them! Keep developing and you will be amazing!

Reviewed January 31, 2019

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8.4

Excellent

HEW from Singapore

Couple

Deluxe Garden

Stayed 1 night in December 2018

Nice beach ”

To my pleasant surprise the hotel picked me up from the jetty and also send me to the next hotel free of charge. Also love the transfer to n fro walking street but beware of the bumpy ride.
Beach is perfect

Reviewed January 02, 2019

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9.6

Exceptional

Silvia from Czech Republic

Couple

Deluxe Garden

Stayed 2 nights in December 2018

Great location, facilities and staff”

It is a nice resort on the top of the island with amazing view from the restauran, nuce beach with clean crystal water, food is excellent, it is a but further from walking street but hotel provides shuttle every day between 6pm and 10pm so it is easy to get there pr you can take tuk tuk! I would definetelycome back to this resort again!

Reviewed December 30, 2018

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9.6

Exceptional

Vincent from Malaysia

Group

Deluxe Garden

Stayed 2 nights in December 2018

Nice resort”

Excellent view, nice beach, strolling distance sunrise beach, staff was friendly and helpful. Wifi was not working in the room, need to traverse to lobby/cafeteria for wifi. Remotely distances from walking street

Reviewed December 20, 2018

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6.0

Joanne from Canada

Couple

Deluxe Garden

Stayed 7 nights in January 2019

Spectacular beach...”

Absolutely a beautiful beach......Amazing sunsets!
Hotel.......well, lacking the basics for the price they are charging.
Cleanliness....in a week, we had to chase down the cleaning staff. There were days the staff were hiding and consumed with their cell phones.
Bathroom wasn’t cleaned at all!
If this was a cheap hotel, maybe it would be tolerable, but it’s not a low end hotel.
NO wifi in the rooms, and wifi was weak in the lobby.
Breakfast- only one coffee machine and it was displaying a ‘clean me’ message. It wasn’t until the machine totally shut down, during breakfast, that it was taken apart and cleaned.
The hotel was extremely busy with out of control kids running around and screaming in the restaurant.
Try the Wapi Resort on Sunrise Beach.

Reviewed February 20, 2019

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8.4

Excellent

YILIN from China

Family with teens

Grand Garden

Stayed 5 nights in January 2019

Comfortable stay”

We as three families, include an aged couple and a 6 yrs kid, spent 5 nights here. Best view best beach best snorkeling spots, not luxury decoration but very big room. it’s not at a convenient location, but considering we are here for relaxing, once a day going to the main streets are more than enough.
Only two points I’d to point out here:
1) no telephone inside the room, so if you need any assistance from front desk, you have to go there by yourselves. Most time it’s not a problem, but if there is any emergency, then it’s a pain in the ass.
2) on the day we left, one wired old couple (white people) took away my brother’s myopia glasses on purpose while he was swimming. I cannot say if they are racist or some weirdo, but there was no CCTV or supervisor by the pool, so we had no way to found it even though we asked every staff and checked the pool surroundings many times, which caused great inconvenience to my brother on the trip back to China. In general, the facilities and services need to improve promptly.

Reviewed February 06, 2019

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8.0

Excellent

Megha from Thailand

Family with young children

Deluxe Beachfront Bungalow

Stayed 2 nights in May 2018

Nice beach front bungalow ”

Nice beach front bungalow right infront of the beach with beautiful view but not recommend for people who have a knee problems as need to go up/down the stairs long way to the reception and breakfast hall. The bungalow is quite old but according to the price you pay its excellent value of money.

My 4th time at this resort I think its the best on the island with best beach and facilities.
Good breakfast, friendly efficient staff and nice room.
Will stay again, well done Mountain team and thanks for a nice holiday!

Best location best views, warmly stuff, delicious breakfast . There’s shuttle bus between resort and city. But the internet is unconvinced.

Reviewed February 06, 2019

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6.8

Good

Juraj

Couple

Deluxe Garden

Stayed 2 nights in January 2019

Just review about the Mountain Resort”

Minuses:
No wifi in the room
Little deck chairs on the beach
No personal on the beach
Resort need reconstruction
Pluses:
Best beach on the island
Beautiful view from resort
Good breakfast
Free shuttle bus to the city from 6-9pm

Reviewed January 25, 2019

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3.6

Pat from United Kingdom

Family with young children

Family Bungalow

Stayed 4 nights in December 2018

Extremely Disappointing”

After an amazing week at the Asara resort on sunset beach where the customer service was top notch and room was super clean, Mountain resort was a big disappointment.
The view is spectacular but everything else a complete let down. Difficult to surmise but it just felt that on the whole the staff aren't interested or that engaged which is a strange experience in Thailand as customer service is usually very high.
The restaurant is poor both in terms of quality of food and speed of service , the Wifi non-existent apart from the reception area and they charge for hire of kayaks and snorkels which are free in most other resorts?
The final straw was the cockroaches in the room - Big and small ones etc.
I've travelled in Asia extensively so happy to take the rough with the smooth with Mother Nature but you really don't expect this in a premium resort charging premium prices?
Koh Lipe is a lovely Island and we will definitely return but not to the Mountain resort.

Reviewed January 06, 2019

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2.8

Yi-Hsuan from Thailand

Couple

Deluxe Garden

Stayed 2 nights in January 2019

the worest service on Lipe”

we booked it because its wonderful location, but we didn't expect that horrible service.
when we arrived, recepition arranged twin bed without telling us, when we rejected, the front desk said there is no guarantee of the bed from Agoda, but which is not true. because I had the screenshot that I should be a double bed.
so in the end, they arrange king bed.
also, the safety box was locked by previous customers, we wait another half hour then finally staff came to fix. it's super horrible experience. if you don't want to ruin your holiday mood. don't stay at this hotel

Reviewed January 03, 2019

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6.8

Good

John from Germany

Couple

Deluxe Garden

Stayed 3 nights in December 2018

very little service and less value for the money”

Pro:
The location is awesome, especially the view from the restaurant. Nice beach with great coral reef right at the hotel.
contra:
Too expansive for what you get. More then 100 $ per night for a Bungalow full of bugs. It's also not as shown on the pictures. it's quiet small and very old.
the have new and old bungalows (deluxe bungalow). If you lucky, maybe you will get one of the newer ones.
We stay there for three nights and after 2 nights without cleaning the room and not changing towels I complained. Then they make up the room...

Staff are very friend and supportive, you just need to ask them if you need help. I stayed in Deluxe Garden, room is spacious even after added extra bed. Breakfast menu changes everyday and many choices, I stayed 4 days there and enjoy the breakfast everyday. Quiet and clean beach, safe for kids to swim, not many boats passing thus you can have fresh air while you are sunbathing or snorkelling there. You can get very nice sunrise view as well.

Reviewed December 30, 2018

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6.0

KEVIN from Thailand

Couple

Deluxe Garden

Stayed 3 nights in December 2018

Stunning resort. Abysmal service. ”

After a long flight/van/boat combo, we arrived to find our room wasn't ready yet. We were told to wait several times, even though the 2pm check-in time had already passed. We waited around half an hour before being shown to our rooms. Grateful to receive an upgrade for the frustrating delay.
Sadly, our frustrations continued. Following morning, we requested our room to be cleaned. Once via the tag, another time via calling reception. And a third time, by asking the maid (in clear Thai). After coming back around 6pm, nothing had been done. We let it pass.
Following morning, repeat. Hung the tag out. Called reception, asked the maid. Nothing. We had to go down and ask reception why our room hadn't been cleaned since arrival despite many requests. Their response was that they were short on staff. I can't get my head round how one can pay 14,000 baht for a 3-night stay and not have their room cleaned.
Finally, upon checking out we had to wait 20 minutes for them to check the room and provide us with our change. We almost missed our boat heading back to the mainland.
The resort itself is beautiful, with stunning views and a calm setting at the tip of Sunset Beach. Sadly, the bare minimal services are severely lacking. Setting and service are one giant oxymoron.
To top it off, we were placed at this resort to carry out a paid review. It's laughable how slow and unresponsive the staff were throughout our stay.

Reviewed December 28, 2018

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10.0

Exceptional

Stephanie from Malaysia

Couple

Deluxe Garden

Stayed 2 nights in December 2018

Overly friendly and helpful staffs”

I would 101% recommend this hotel. It's the perfect location to kayak and to see the sunset. FREE shutter bus to Walking Street from 7pm-10pm which would save you 50 baht/person each trip and FREE hotel transfer as well!
What impressed me most is their customer service. After I've checked out to stay at another hotel, I realized I've misplaced my belongings which included locks, keys and a mobile phone. I've emailed them first and called them. They informed me that they have PERSONALLY SENT it to the receptionist of my second hotel, saving me the effort and the trip back to the resort. They even emailed me back after talking on the phone, this shows that they do not leave any emails unanswered.
They really went the distance (no puns intended) to meet their customers' urgency even when I've already checked out. Kudos to the staffs working in Mountain Resort!!

This hotel has a very superb view from the mountain oversee the oceans. Snorkeling can be done just at the sea near hotel....we even see nemo n many other nice coral fish there. Hotel provide free two way transfer to pier which is good and also free shuttle in the evening to the walking street. The only down side is that need the climb the slope and staircase frequently because it’s a mountain resort. The extra bed that we add for my girl was extremely uncomfortable and end up we have to squeeze on the double bed. The tile below our bed also start to popping out need maintenance.