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7 zip 9.20 will not leave my computer.

I have been trying to remove this 7 zip because ever since it was downloaded i have had viral problems. I have looked up many ways to remove this and nothing is working. It simply says unable to remove or most cases acts like i did not press uninstall. tried the website should I remove it with the same results. please help I do not like ad ware or anything that just pops up. I am fairly computer savy yet no master at all. I also have malware bytes and cannot get it to update even as a paid subscriber. any help woul dbe appreciated as I have looked into other forum resposes and it seems that each response is to what is on each computer so they do not help me much. Thank you in advance. sean

Edited by Queen-Evie, 05 August 2014 - 11:34 AM.moved from Windows 8 to the appropriate forum

BC AdBot (Login to Remove)

RKill is an easy to use tool that kills known processes and removes Windows Registry entries that stop a user from using their normal security applications. These settings will remain until the computer is rebooted, for this reason you must run the security application before the computer is rebooted.

When RKill is run it will display a console screen similar to the one below:

When RKill has finished running a log will be displayed showing all of the processes that were terminated by RKill.

Attention: At this time you need to run your security applications.

While RKill is running you may see a message from the malware stating that the program could not be run because it is a virus or is infected. This is the malware trying to protect itself. Two methods that you can try to get past this and allow RKill to run are:

1) Rename Rkill so that it has a .com extension.

2) Download a version that is already renamed as files that are commonly white-listed by malware. The main Rkill download page contains individual links to renamed versions.

After the application has run successfully you should reboot the computer to restore the processes and Windows Registry entries.