FAQs

How do I make a reservation? Use the form on the Contact page to submit your reservation request. We will reply with the mailing address for you to send your 50% deposit check.

What is your payment policy? 50% to confirm reservation. Balance due 60 days prior to travel.

What are acceptable forms of payment? Credit Card, Check, or Bank Transfer.

Do you have suggestions for tours in Belize? Our caretaker, Victor, is a lifelong resident of Belize and knows which tours offer the best experience and value. See the Tour page for more information about having Victor book tours for you. We encourage you to utilize his expertise.

Are refunds available in case of a hurricane? No, we suggest that you purchase travel insurance.

Is there maid service? Yes.

Is someone available to cook? Yes, cooking staff is available.

Are towels and linens provided? Yes.

Are security deposits required? Yes. Credit card authorization is required but your card is only charged if there is damage to the property.

Who is responsible to clean the villa at departure time? Our caretaker cleans the villa. You’re on vacation!