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Over 364 reviews forLongmeadow Tire Shops from people just like you.

F

"I brought the low tire in yesterday. The salesman said all of the tires looked good and proceeded to reseal the tire that had low air. It went flat again so my" ...More wife brought it back today. They told her all the tires were old, had no tread and needed to be replaced for $650. I wonder if I would have gone back today instead of my wife if I would have gotten the same story. They did find a nail today and eventually fix it for free.

-Dennis G.

A

"I made an appt. and went in at the appointed time. They checked me in and told me that it might take about an hour to complete the job. They called my cell phone" ...More (I shopped in the store while waiting) to let me know my car was ready. It took only 40 minutes. The gentlemen that I interacted with were friendly and helpful. I would use them again if we ever need tire service.
We also shop at

and are thrilled with the products that we purchase there. We gave up a

's Club membership for a location within a mile of our house and now drive about 3 miles to

because of the better selection, cleanliness of the store and quality of food products that they sell. I do miss some of the items that we were able to purchase at

In an effort to increase fuel efficiency, many manufacturers are eliminating the car spare tire from new vehicles. How much does it cost to add a spare tire?

Tire Buying And Repair reviews in Longmeadow

A

Rating

“

Our daughter drives a Jeep Wrangler. It was shaking when she drove it. The guys at

said it sounded like the "death wobble". They replaced the suspension bar. They worked hard to get the part and the job was done in a day and a half. The car is driving smoothly now. We are pleased and will return to

This high a level of specialty and service takes time. In my case it was about 6 months from initial order until the new engine was delivered, but the wait was well worth it. I am highly satisfied with the product.
This whole endeavor was a first experience for me, and there were aspects of the process that I didn't anticipate, such as: ...More what is included in a price quote for an engine build versus the build itself, the modification of my parts, and the testing services . A lack of knowledge on my part resulted in some consternation, and a some time lost. However, all's well that ends well. I recommend that anyone considering having a custom engine built for high performance or racing, should educate themselves in the process and ask lots of questions in the beginning to avoid misunderstandings.”

- Robert W.

A

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“

A pleasent exprerience. They spent time adjusting the frames till they were perfect. Turn around time was pretty good. The selection is quite limited, both in terms of styles and top name designers, but if you are not too picky you will pick up a nice frame for under $100.”

in my case) answers the phone and is able to give knowledgeable advice.

, after a tire rebate ...More they had available, was even the cheapest.
Rebates at

is painless because they copy the rebate forms so that they are large enough to write legibly in. They give you a copy of your rebate form and receipt and an addressed envelope with the rebate and receipt copy that you just have to put a stamp on and throw in the mail.
Also, they managed to fit me in, same day. That was not necessary in my case (the tires on my car were in bad shape but still functional) but was appreciated nonetheless.”

- Samantha S.

N

Rating

“

I recently purchased four Goodyear Assurance® All-Season tires from

, in Northern Kentucky. Without question, this has been the worst customer service experience in my lifetime, regardless of the product or service.
Tuesday 7/21
On Tuesday, 7/21, I agreed to have the tires installed with an alignment included ...More in the price. I elected to wait during this installation. Two and a half hours later I was informed that a bolt had broken for the rear alignment. I was told I would be contacted as soon as repairs could be made.
Wednesday 7/22
On Wednesday 7/22, I was informed that a "Left Rear Carrier" was damaged during the installation process and would require replacement.
Thursday 7/23
On Thursday 7/23, I was informed that the "Left Rear Wheel Speed Sensor" was damaged during the installation process and would require replacement.
Friday 7/24
On Friday 7/24, I was informed that I owed a total of $293.47 over my tire purchase price. The "new" figure included the tires, installation and parts necessary to repair the damage done to my vehicle.
Interestingly, these broken parts and "necessary" mystery repairs happened right after my Goodyear Credit Card application was approved with a robust balance. Perhaps the owner and his associates decided I could afford more. This series of events smacks of fraudulent activity.
I refused to pay the amount that included the unauthorized repairs, agreeing to pay ONLY the originally agreed upon $515. The Service Advisor, stated that I would have to wait till Monday 7/27, as no member of ownership was present. Oddly, I had just passed the owner at the front desk assisting another customer.
I addressed the issue with store owner, who has a dismissive and indifferent attitude toward his customers. I was escorted outside, with the Service Advisor, to have a consultation at a parking lot picnic table. I then wasted a half an hour of my time explaining what had occurred. I was treated in a most disrespectful manner, nearly as if on trial.
The owner stated that I would have to wait till Monday to discuss the issue with his sister and partner, as should had "heard" the conversation that I had with the Service Advisor via telephone.
He refused to release my vehicle unless I paid in full. He refused to accept the originally agreed upon payment for tires and installation. Effectively, my vehicle was held hostage and I was coerced into making an extortion payment, under duress to gain access to my property.
This location and these owners are unscrupulous at best and thieves at worst. Since the original owner has passed, this Brother and Sister ownership "team" clearly value profits, price gouging and predatory retail practices over ANY form of basic customer service. They have lost many good mechanics, some who had worked years for them, due to these practices. I had heard the rumors, and frankly didn't think it could be that bad. It's worse.
Surely the Goodyear Tire & Rubber Company values its customers and reputation more than allowing shysters like

to

their hard earned, good name. There are far too many consumer options available to allow this egregious conduct to continue.
Thank you for reading. If you never patronize this business, count yourself lucky.”

- Wayde S.

A

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“

Made an appointment for the repairs. Arrived on time and they had my car in the shop on the rack before I left (dropped off). The service mechanic made sure to call with findings, and garner approval for repair. No upselling. Front desk associate was friendly and offered ride home. They completed the work by mid afternoon. I was actually expecting ...More a higher charge for the work, but was satisfied with the amount charged and the work completed. The service person that was the contact at the garage was

and he was very well mannered and described the details in easy to understand and

terms.”

- Linda R.

N

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“

They were there on time and the job was completed in 1 hour. They did a great job and it was very convenient. I had purchased the tires from TireRack and they were rated first on their list. What I didn't realize is that they also sell tires and may have saved me a few $$, so I will give them a call for my next set of tires.