Job Description:

Banquet Revenue Manager
Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont San Francisco a truly memorable affair As Banquet Revenue Manager, you will liaise between multiple departments to ensure the success of every group function and model exceptional service and leadership skills among your team

Hotel Overview

Since 1907, The Fairmont has served as the San Francisco residence for US presidents, world leaders and entertainment stars The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the citys most popular attractions Fairmont San Francisco is located atop Nob Hill at 950 Mason Street

Requirements

Reporting to the Director of Banquets, It is the responsibility of the Banquet Revenue Manager to assist the Director of Banquets in the day to day operations of the Banquet Department as a liaison between operating departments and accounting

Approach all encounters with guests and employees in a friendly, service oriented manner
Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel
Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations
Ring in all checks for the day and set up the consumption checks that have to be completed in the evening, create tip sheet for the following day
Ring in tips via Evention, troubleshoot any discrepancies & hours
Fill out tip sheets, banquet check recap sheets, schedules, bid
Fill out setup sheet for the next day and give this information with pertinent BEOs
Prepare am & pm houseman to do sheet
Handle payroll accounting questions, time edits, referring them to a manager when needed
Maintain weekly pars of supplies for the banquet department
Handle all event preparation, including linen, signage, and supplies
Ensure proper staffing of all functions and collect information from union extra employees so that they can be entered into payroll systems
Manage setup and detailing of events
Answer the telephone and pass on pertinent information to appropriate person(s) or handle yourself if possible Return calls as needed
Organize and maintain the office; files, supplies, etc
Handle storeroom requisitions and daily linen inventory
File daily BEO in the binder, change log and distribute server copy
Set up BEOs daily in the binder, track down and obtain missing BEOs, read through all to determine areas to be double checked or questioned at daily BEO meetings
Supervise BEO controls through guarantees and enter information to maximize revenues
Make menu cards for functions and special holiday events, buffet labels and box lunch labels
Fill out linen pulls for the next day; give this information to the laundry
Maintain high standards of personal appearance and grooming, which include wearing the proper business and name tag while working
Pick up and drop off invoices and POs
Weekly and monthly forecasting, and staffing according to business needs
Update daily revenue sheets and provide an analysis daily and weekly of revenue, covers and hours

Qualifications

Overtime eligible
Previous Administrative experience required
At least one year of supervisory experience in Banquets or equivalent related experience preferred
Previous luxury hotel experience strongly preferred
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful, high pressure situations
Bachelor degree in related discipline preferred

Visa Requirements Must have proof of eligibility to work in the United States

APPLY TODAY Whether youre launching your career or seeking meaningful employment, we invite you to visit http//wwwfairmontcareerscom/ to learn more about Fairmont Hotels & Resortsand the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

Fairmont Hotels & Resorts is where occasions are celebrated and history is made Landmark hotels with unrivalled presence, authentic experiences and unforgettable moments have attracted visitors to Fairmont and its destinations since 1907 The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs and Fairmont Peace Hotel in Shanghai are but a few of these iconic luxury hotels, forever linked to the special places where they reside Famous for its engaging service, grand public spaces, locally inspired cuisine and celebrated bars and lounges, Fairmont promises a special brand of thoughtful luxury that will be remembered long after any visit With a worldwide portfolio of more than 75 hotels, Fairmont also takes great pride in its deep community roots and leadership in sustainability Fairmont is part of AccorHotels, a world-leading travel and lifestyle group which invites travelers to feel welcome at more than 4,600 hotels, resorts and residences, along with some 10,000 of the finest private homes around the globe

Fairmont is proud to be an Equal Opportunity Employer Feel free to visit our website at http//wwwfairmontcom/ to find out more about our company