Our previous posting was the first installment of this series on building an “engaged” workforce. In that posting, we talked about vision, values, mission, and culture being foundational to a truly engaged workforce. After all, we argued, employees need to know what the organization does, why it does what it does, what outcomes it hopes

In our last posting, we talked about the need for, and the benefits that flow from, an “engaged” workforce . . . that is, employees who are energized by their work and committed to supporting the company’s goals. In that posting, intended to be an introduction to a series on workforce engagement, we described what