Salesman Tim Eubanks was friendly, knowledgeable & helpful to me in my
visit to Dick Genthe. His understanding of the vehicles and how it applies to
my planned utilization was very high level. Tim and manager Doug (?) were
prompt & straightforward in explaining the options available to me. I would
highly recommend Dick Genthe Chevy and Tim Eubanks to folks needing a
good car at a great price!!

I found a potential vehicle on this dealer's lot. My main concern before wasting anyone's time was price. So I contacted the dealer to inquire about it. I received the initial email thanking me for my interest but, no price. I've received 4 or 5 more emails asking me to come down for a test drive and, still no price. I've since moved on to another dealer who had a price listed. I went into this with a ton of online research, knowing how much I could spend and what I wanted my monthly payments to be. All I wanted to know when I contacted this dealer was how much they wanted for this vehicle. I've since bought from another dealer and have been enjoying my new purchase for over two weeks now.

Contacted dealer and made an appointment to see the vehicle but when I
got there the vehicle was not available. I called to confirm before I got there
and to let them know I was running a couple of minutes late. I spoke to
Holly and she said she was sorry and that sometimes happens. I think she
was just too lazy to check to confirm that the vehicle was available before I
made the trip there. Would not do business with them in the future.

The dealer was very helpful at first. Never sent me photos of the X-90? In a
second request for photos they said I was to far away and they only deal
with customers who are within there own area... I told them my reasons for
seeing the photos; if satisfied I would pay shipping chargers to have it
shipped to my address... as I really WANTED the car. No photos, or
replies...

This dealership responded to my email on a used truck and setup a time to
come and look at the vehicle. We never felt pressure from our sales rep
Dave. We test drove the truck. He answered our questions. We made an
offer and they accepted. Had truck ready and clean for us on the day of
purchase. Paperwork was real easy and explained. We had a Great buying
experience from Dick Genthe - Thank You Dave .

This was the most wonderful car buying experience of my life. Jamie
Conley went above and beyond. My Lucerne was a steal and everyone
was so kind and responsive and helpful . The process took less than 2
days , and my car was spotless and Jamie even had a door ding and nick
repaired for me. I have purchased 7 cars, but I am a forever customer to
Dick Genthe Chevrolet for the rest of my life . It was a no pressure ,
respectful yet light and humorous interaction . You should go look at the
Used car lot, they have some beauties at great prices !!!!

Dealer was extremely rude and disrespectful, they told me over the phone
the car was in perfect condition and they were flexible with the price but
when I arrived, the car had NO WORKING GAUGES, torn up seats and a
botched remote job that messed up all the electrical and it had lights on the
dash for the breaks, ABS and traction system. After a FOUR HOUR drive to
check out the car helaughed at my offer and rejected it flat out and said his
origional offer was firm. After an hour of talking he sent me home without as
much as a counteroffer, right before I left the parking lot the manager came
out and made me an offer and I ended up getting it for low enough to make
the trip still worth it. After only 3 days of driving, the car died while at full
highway speed and both the breaks and steering systems failed to work. The
car has sense been towed to a dealer and it's been several days and they
still don't know even know where to start with the repairs. I have contacted
the dealer and they refuse to help with anything and said that it was my
responsibilty and they won't talk to me.

very poor communication after many contacts they say they responded but I could not find anything even searched in my spam folder. I drove 3 hours thinking they had the car only to be greeted with blank faces. I even sent an email the doy saying I was on my way and left phone # with no response.

a minimal effort was made that lacked sufficient details. It seems some dealers do not get internet sales. They are hours away, and I as a customer am not going to make a long trip without a reasonable belief that the vehicle is worth the time.

I got a response pretty quick to my on line request and very timely
follow up. I set my appointment for test drive. The car lot was quite
a distant from my home,when I there found the car was sold the
night before. I was very disappointed that I was nor made aware
before I made the drive. The salesmen however were vwry friendly
and polite.

I did go and ckeck the truck out and it was worth the hour drive for me.Dave in the used car department was GREAT.I did buy the truck and dave delievered the truck to my work and we took care of the paper work in my work office.It is worth the drive from anywhere.Thank-You......