Some 1st Gen Fires had a known issue with the charging port becoming loose. Amazon has been replacing them, basically adding 3 months to the warranty. Those that are past the 15 months mark aren't being replaced, according to posts made here by other customers.

Amazon will sometimes offer a discount on a replacement.

However, any cell phone repair or computer repair shop should be able to help you. If the USB port is not damaged (only loose), all they have to do is open the Fire and re-solder the USB port. It's a repair that should cost around $40. I would recommend taking it to a shop that specializes in this type of repair and not a store such as Best Buy. They generally have no clue about Kindles.

There are also people offering this type of repair service on eBay for around $25-$35 dollars. Just search for "Kindle Fire repair".

Click on the big orange 'CONTACT US' button to the right or use this link:https://www.amazon.com/gp/help/contact-us/kindle-help.htmlYou may have to sign in. I recommend you use the PHONE or CHAT options.Do NOT use e-Mail.CALL ME under the PHONE tab is great if available.They will call you within minutes.

Here are the eBay auctions for repair services that are getting good reviews for repairing Kindles.

What makes you think we care whether you buy another, or not? Go buy a Nook, or whatever. See how long they last. Personally, I rarely buy an initial release of any product. I usually wait until the third generation, so the market has time to shake out the bugs, and fix the defects. I bought a Model 3 E-Ink Kindle (The Keyboard), and had no problems. I just bought a third generation Fire (the HDX), and have no problems. I have a 3 year old Kindle that is still going strong, but I expect that it will break down one of these days. When it does, I will move on. I have gotten my use out of it. If Kindles cost like MacBooks, I might expect a longer life out of them, but they don't, so I don't.