Product Specialist

Posted Date
3 weeks ago(2/27/2018 10:54 AM)

Job ID

39775

# Positions

1

Location

US-NY-Watertown

Category

775 - Operations - Other

Summary

The Product Specialist is responsible for the customer experience in their department of the store and is the subject matter expert in their category. The Product Specialist will fully serve their customer base by connecting with them, assessing their needs, recommending products, and encouraging the sale. The Product Specialist will also help train sales associates on product knowledge, identify current trends within their industry, and be accountable for the merchandising standards of their department.

Responsibilities

Essential Functions:

Lead the department and set the example for product awareness and customer service.

Ensure the merchandising standars are adhered to and executed accurately.

Use the product and sales training as a lever to give industry-leading customer service.

Demonstrate safe practices and procedures in store by adhering to company standards.

Assist in all aspects of accounting, operations, compliance, and shrink and profitability through the highest standards of integrity and ethics in all departments.

Ensure federal, state and local compliance to protect the store’s FFL and adhere to company policy on the handling and inventory of firearms.

Non-Essential Functions:

Complete other duties as assigned.

Key Results Expected from this Position:

Sales Revenue: Deliver knowledgeable customer service to every customer. Participate in training to enhance overall business knowledge.