Accolade

Engagement Technology Group Intern

I worked with Engagement Technology Group at Accolade for the summer of 2015. My team used Scrum to create both client- and business-facing software for the company in a high-paced environment. Read more about Accolade and its mission here.

Here are some of my accomplishments:

Created process-improving tools that run database sync jobs and grant access to services for new members of the team

Wrote automated testing suites using Selenium WebDriver and REST Assured that catch bugs before they affect clients

Decreased outbound customer support calls by 20% by improving the client portal’s help form