Names, brands, writing, and the language of commerce.

September 20, 2018

Mountain Dew, the neon-yellow-green soft drink brand owned by PepsiCo, evidently failed to consult anyone in Scotland before it introduced its new ad slogan, “Epic thrills start with a chug.” If it had, it would have learned that chug is Scottish slang for masturbate. (Jelisa Castrodale for Vice, via Language Log)

That word: It does not mean what you think it means. Not in Scotland, anyway. (Via @jaysebro)

March 23, 2017

I’m generally skeptical of corporate-storytelling advice, but Andy Raskin’s “How to Design Your Company Story” is just wacky enough – its hypothetical company is called FairyGodmothers.com – to win me over.

June 17, 2015

The headline is inaccurate and inadequate— “words” don’t “become startups”—and I take issue with the snarky attitude, but this list of short “real” (dictionary) words used as names of startups is worth a look. And the way they’re organized is downright poetic. (Hat tip: Karen Wise.)

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Speaking of poetic, the New Yorker’s Rebecca Mead consideredthe favorite words of some writers (mostly British and Irish)—Hilary Mantel loves nesh, Taiye Selasi celebrates the Ghanaian colloquialism chale—and added a favorite of her own.

July 17, 2014

The leaves of Citrus hystrix are used in many South and Southeast Asian cuisines; they’re sometimes called by their Thai name, makrut, but in many English-speaking countries they’ve long been called kaffir lime.That’s changing thanks to a protest “against the racial and religious slur of ‘kaffir’,” writes Tiffany Do in SF Weekly(“Citrus-Based Racism Leads Market to Change Product Names”). “Kaffir,” which comes from an Arabic word meaning “unbeliever,” was appropriated by English colonizers in South Africa, where it was used as a slur and a term of abuse against blacks. “What’s most surprising in this whole controversy is that the issue hasn't been addressed – and remedied – before now,” writes SF Weekly’s Do. Most markets are switching to the neutral “lime leaves.”

Who decides what makes a word “real”? Anne Curzan, a language historian and member of the American Heritage Dictionary’s usage panel, explains why she finds language change “not worrisome but fun and fascinating.” (TEDxUofM talk; video and transcript.)

In the early to mid-1960s, Mad magazine carried on a “glorious” and “fearless” anti-smoking campaign through parody ads that “closely resembled the real ones that ran on television and in magazines,” writes David Margolick in the New Yorker’s Culture Desk blog. The ads attacked tobacco companies, ad agencies, and smokers with equal-opportunity opprobrium. Mad has always been ad-free, and—unusual for the 1960s—its offices were “largely smoke free” as well: the magazine’s publisher, William Gaines, “was fanatically opposed to the habit,” writes Margolick.

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It’s not every day that a name developer has the chance to name a radically new technology. Anthony Shore had such a chance when the makers of a “cinematic virtual reality” device hired him. Read about how Jaunt got its name.

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“Machines don't need names, but we feel the need to name them,” writes Adrienne LaFrance in The Atlantic (“Why People Give Human Names to Machines”). The urge has long been with us, or at least some of us: a siege engine was named “Domina Gunilda” (“Lady Gunild”) in an Anglo-Norman document of 1330-1.

(My favorite submission comes from Erica Friedman, who once worked for an ad agency whose conference rooms were named Ideation, Creation, Dream, Coopetition [sic], and Resonate. “It was horrible and miserable and it still makes me shudder,” she writes. Erica and I are not related, but we are definitely soulmates.)

Leave it to the inventive and enterprising Mignon Fogarty, aka Grammar Girl, to turn language peeves (“literally,” “could care less,” “very unique,” et al.) into a card game in which the object is “to annoy your opponent to death.” She’s raising money for Peeve Wars through Fund Anything; contribute now to claim your own card set or another nifty reward.

Some people peeve about new, “unnecessary” words. But language blogger Stan Carey defends them: “Avoiding new and ‘needless’ words in formal contexts is all well and good, but what’s wrong with a grand superfluity elsewhere? Will the language look untidy if words float around not filling vital gaps? Will they gum up the works?”

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“We think first / Of vague words that are synonyms for progress / And pair them with footage of a high-speed train.” This Is a Generic Brand Video, from McSweeney’s, of course.

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Orenitram, a drug for pulmonary arterial hypertension, is an ananym: The name was created by reverse-spelling the first eight letters of the name of the drug company’s CEO, Martine Rothblatt. But that’s just the beginning of a truly remarkable name story, reported by Catchword.

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The new BuzzFeed style guide answers the really tough spelling and usage questions: Is bitchface one word or two? (One.) Is there an E in chocolaty? (No.) What’s the proper abbreviation of douchebag? (d-bag.) What’s the difference between wack and whack? (Look it up; it’s in there.) And, FYI, the word is spelled whoa. Don’t make us repeat ourselves.

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“Writing and editing are linked but distinct enterprises, and distinct temperaments are involved. Very few people can move smoothly from the one enterprise to the other.” – John McIntyre, one of the few.

Who names the color of the year? Professional namers, that’s who. The Boston Globe interviewed Bay Area name developer Anthony Shore for his insights into color naming; the article is headlined—care to guess?—“What’s in a Name?” (I tackled the subject of color names myself for a 2011 Visual Thesaurus column.)

April 29, 2013

Slow TV: Television dramas whose gradual, deliberate pacing and literary structure – “unrushed, atmospheric narratives,” as Salon’s Matt Zoller Seitz described them – demand patience and engagement on the part of the viewer. Current or recent examples include the Danish series “The Killing”; the BBC’s “The Hour”; and the American shows “Mad Men,” “Game of Thrones,” and “The Wire.”

Critic-turned-opinion-writer Frank Bruni, of the New York Times, observed in early April:

Slow TV pushes back at the instant gratification and empty calories of too many elimination contests, too many reality shows, too many efficient, literal-minded forensic dramas that perhaps keep certain plot threads dangling but tie up the episode’s main mystery by the hour’s end.

The descriptor “Slow TV” began appearing in the U.S. press around 2010. In a June 2010 review of “Memphis Beat,” Times TV critic Alessandra Stanley placed Slow TV in context:

Slow Food, a movement that began in Italy in the 1980s as a protest against agribusiness and fast food, promotes organic farming and regional cooking. That cult of less-is-more parochialism spread to other fields, including tourism (Slow Travel) and investment (Slow Money).

Now there is Slow Television.

In November 2010, the Hollywood Reporter’s Tim Goodman included “Rubicon” and “In Treatment” in the category:

These shows are the ultimate examples of what can best be described as Slow TV. It’s not quite a fad or a revolution — and given the dismal ratings, no one involved should feel comfortable about their futures — but you can’t give HBO and AMC enough credit for making shows like this in the first place.

Earlier citations for “slow television” come from Scandinavia, where the term referred to marathon, non-narrative coverage of an ordinary event. In 2009, for example, the Norwegian Broadcasting Corporation (NRK) aired the complete seven-hour train trip from Bergen to Oslo – and then topped that feat with live coverage of a 134-hour voyage by ship from Bergen to Kirkenes. Both programs were popular successes. In February 2013 NRK aired a 12-hour broadcast about firewood, described as “slow but noble television.”

But the earliest citations I found are from Australia. David Dale, writing in February 2005 for the Sydney Morning Herald, presaged the current meaning of “slow TV” in a column about the slow-paced “Who Wants to Be a Millionaire?” and “Desperate Housewives”:

It was reminiscent of the marketing campaign for the new Orient Express train in the 1980s: “In a world where everything is fast and cheap, we are very slow and very expensive.” Then in the ’90s came the slow food movement, which argues that human beings are healthier and happier if they take time to appreciate what they are eating. Perhaps we are about to see a “slow television” movement.

(SlowTV is also the name of an Australian Internet channel that delivers “interviews, debates, conversations and public lectures about Australia’s key political, social and cultural issues.”)

In a November 2011 article for the BBC News Magazine, reporter Jon Kelly looked into the rise of slow TV. The growing popularity of the boxed set, which allows viewers to watch long-running programs on their own schedule, accounts for part of it. In addition:

[T]he pace of slow TV invites viewers to actively engage with the programme, rather than their normal treatment as passive, argues Dr Amy Holdsworth, lecturer in film and television studies at the University of Glasgow and an expert in small-screen history.

“Part of the appeal is working things out for yourself,” Dr Holdsworth adds. “They allow the space for viewers to invest in them and make connections for themselves.

“These days there is definitely more of an appreciation of what you can do with TV as a form - you can have so much more character depth in 80 hours than you can in a two-hour film.”

September 14, 2012

New York City gangs take their names very, very seriously, according to “Gang ‘Slang’ers,” in the New York Post. “It took us about a month to come up with our name,” said Piff Montana, a member of the Get Touched Boyz of Jamaica, Queens. … We wanted a name that would make an impact.” The full list of 300 or so gang names reveals a preoccupation with numbers and precinctspercentages: there are gangs called 5 Precinct Percent, 10 Precinct Percent, 40 Precinct Percent, and so on up to 122 Precinct Percent. (Hat tip: NameFlash. And thanks to Dave for correcting me on "precinct.")

Before she founded the online dictionary Wordnik, Erin McKean worked on the Oxford American Writer’s Thesaurus,a reference that isn’t just for writers but is also by writers—i.e., various writers were invited to contribute notes on words that interested them. One of the writers assigned to McKean was the late David Foster Wallace, who, she writes, approached the copyediting phase as if “someone invited him to an all-day grammar seminar (with celebrity photo signings and vendor's expo hall), combined with a debating society picnic, where the topic was ‘RESOLVED: This Comma Should Be Removed.’ (You're not surprised, are you?)” Read the whole delightful account at “It was wonderful, marvelous, magnificent, superb, glorious, sublime, lovely, delightful ...”

In brand naming, many clients panic if a name is more than five letters long. According to Baby Name Wizard, there’s a contrary trend in baby-boy naming, at least in the US: fear of short names. Finn becomes Finnegan, Quinn becomes Quinlan, and—most boggling of all—Levi becomes Leviathan (“the twisted serpent to be killed at the end of time”) or Leviticus (the third book of the Old Testament, notable mostly for its litany of laws about skin diseases, sacrifices, and genital discharges).

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Fellow name developer Chris Johnson (aka The Name Inspector) has created my new favorite Pinterest board: the Wall of Namifying, “logos of companies whose names end with -ify (or, in one case, -efy).” As you probably know, I share his obsession. (And speaking of Pinterest, I’m trying my hand at a similar project: cataloguing the many, many -ly names and logos.)

Speaking of jaundiced, there’s nothing like a Condescending Corporate Brand Page to say “We're a big corporate brand using Facebook. So look out for us asking you to like and share our stuff in a faintly embarrassing and awkward way.” Read more about the CCBP in Fast Company. (Note: the CCBP is British in origin—its URL contains “corporate bollocks”—but the themes are, alas, universal.)

I attended the Brand New Conference last year, when it was held in San Francisco, but couldn’t make it to New York for this year’s conference. Thankfully, organizer Armin Vit has compiled the best quotes and tweets from the event. Here’s a provocative opinion from UK designer Miles Newlin: “Stories have an end, and unless you want to think of your brand as having an end, then forget the storytelling idea, and forget people who talk about brand storytelling.”

August 15, 2012

Crowdsourcing a name for a new apple-flavored Mountain Dew beverage seemed like such a good idea. What could possibly go wrong? Oh, plenty. “Suddenly, its gallery of suggestions featured such winners as ‘Gushing Granny,’ ‘Diabeetus,’ and my personal favorite, ‘Fapple’.” Mountain Dew now says the campaign was created by a local customer, not the company; the “offensive content”—created by unknown pranksters—has been scrubbed from the “Dub the Dew” website.

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My two posts about the origins of the expression “the whole nine yards” (here and here) continue to be among the most-searched entries on this blog. But the story isn’t finished: New research has unearthed a couple of citations that go back to the 1950s, a full decade earlier than previously assumed. Read Ben Zimmer’s Word Routes column about the new findings, “Stretching Out ‘The Whole Nine Yards’.”

Love logos? Love data? Check out Emblemetric, a new blog by James I. Bowie about trends in logo design. No seat-of-the-pants stuff, this: Bowie bases his reports on more than 1.2 million logos in the U.S. Patent and Trademark Office database. Sample finding: “The use of two stars as a design element in US logos increased by 170 percent in 2011 over the preceding five-year period. Looking back over time, we can see that, following a pronounced dip in the 1970s, logos with two stars have been claiming an increasing share of new trademark filings for the last three decades.” Be still, my geekish heart.

Lexicographer Kory Stamper on color definitions in Webster’s Third International Dictionary: “You could spend an hour alone getting lost in ‘cerise’ (‘a moderate red that is slightly darker than claret (sense 3a), slightly lighter than Harvard crimson (sense 1), very slightly bluer and duller than average strawberry (sense 2a), and bluer and very slightly lighter than Turkey red’). No doubt people did. That may explain why we don’t define colors this way anymore.”

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I want a wall-size poster of this Is the New diagram, which documents “every instance of the phrase ‘is the new’ encountered from various sources in 2005.” Samples: “October is the new December,” “staying in is the new going out,” and “flat is the new round.” (Via Diane Fischler.)

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“Ms. and Mrs.,” a small personal-care-products company, was constantly being misidentified, usually as “Mr. and Mrs.” So the founders hired professionals to come up with a new name. Smart move. (Via @alanbrew.)

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A wonderful list of paradoxes from virtually every discipline. I’m still pondering the Service Recovery Paradox: “Successfully fixing a problem with a defective product may lead to higher consumer satisfaction than in the case where no problem occurred at all.” (Via @operativewords.)

From the New Yorker’s Page-Turner blog, Mary Norris on “Semicolons; So Tricky”: “I thought semicolons were just inflated commas, and I realized that I had no idea how to use them, and was afraid it was too late to learn, so I decided to do without them. I stuck with what I knew: the common comma, the ignorant question mark, the occasional colon, the proletarian period.”

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From the New York Times’s Opinionator blog, Ben Yagoda on “The Point of Exclamation”: “A friend’s 12-year-old daughter once said that in her view, a single exclamation point is fine, as is three, but never two. My friend asked her where this rule came from and the girl said, ‘Nowhere. It’s just something you learn.’”

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Helen Gurley Brown, author of Sex and the Single Girl and transformative editor of Cosmopolitan, died Monday. From the New York Times front-page obit: “She was 90, though parts of her were considerably younger.” Ouch. It’s easy to mock Brown, and Cosmo, but let’s not forget that in the early years of Brown’s editorship the magazine published work by Patricia Highsmith, John Fowles, and Tom Wolfe, as these covers from the 1960s attest. And brava to Brown for saying this in 1964:

I personally don’t feel that the world is going to the dogs or that young people are inferior to their counterparts of a previous generation. Our moral codes have changed slightly, but what we have now is a lot better than the days of stricter moral codes when there was child labor, no equality for women, no federal aid for destitute people, plenty of robber barons and lynching.

June 14, 2012

Goodwill Industries, known for its job-training programs and bare-bones thrift stores, is trying something new: a trendy, one-of-a-kind boutique in San Anselmo (Marin County). But don’t look for a Goodwill sign on the storefront: the shop will be called Georgi & Willow.

The new store will sell men’s and women’s clothing and housewares “curated” (vogue word alert!) from other Goodwill stores in the Bay Area. A message on an interior wall will let shoppers in on the store’s connection to the parent organization.

Of course, the initials of “Georgi & Willow” are another clue. But there’s more to the name story, according to the San Anselmo-Fairfax Patch:

The boutique’s title [sic] combines the names of two fictional Marin County women. … Organizers have developed an elaborate Georgi and Willow backstory, with details including how the two characters met - they became friends at a young age and went to Sir Francis Drake High School.

Georgi is sophisticated, well-traveled, with a dressy personal style while Willow is a natural, practical, trail lover!

The boutique concept is new, but this isn’t Goodwill’s first foray into creative naming. Back in 2007, I wrote about William Good, a joint venture between Goodwill and Nick Graham, founder of the men’s-underwear company Joe Boxer. That collaboration—which didn’t involve brick-and-mortar stores—seems to have quietly dissolved.

Georgi is the glossy, sophisticated, well-traveled, beautiful woman who, frankly, other women are a little jealous of from afar, but when they meet her she's so personal [sic] she makes them feel like they're the only person in the room and they really come to lover her. She's a real people person. She cares very much about giving people second chances, which is why she is supporting the local Goodwill chapter through George & Willow.

Willow, on the other hand, is that very practical, earthy Marin County woman who would rather be hiking on Mount Tam [Tamalpais] and gardening than doing anything else. She has her hair pulled back in a ponytail, she doesn't wear any makeup or fingernail polish, and what she really cares about is the environment.