I am pleased to announce that I will be moderating a very interesting presentation at the NAA Education Conference & Exposition in San Diego. The presentation, titled Creating Desirable Green Apartments Renters Will Pay More for and Demand, will feature Gretchen Ponts of Strata Research, DeeAnne McClanahan of Greystar Residential, and Steve Sadler of Post Apartment Homes, L.P. on Friday, June...

In this world of mediocre service or automated do-it-yourself options, there are a special few service providers that have my unwavering loyalty. On the short list:
My dentist – The staff is friendly, welcoming and reassuring, the office is immaculately clean, the receptionist always asks about my spouse and kids by name, and they give me a little lavender-scented towelette at the end of my...

Let's face it: multifamily revenue management has a lot more to it than merely the software-assisted pricing of apartment units. Yes, we're still all about the application of algorithms to availability, trends in supply and demand, exposure and expirations (not to mention how all of the above is getting crunched by our comps) in order to generate optimal lease rates and terms. As the only...

My first job was helping my dad landscape in the summers, and although he violated many a child labor law (totally kidding Child Protective Services—I was 16, able-bodied and got a free lunch every day), he allowed me to wear whatever I wanted. A t-shirt and shorts? Don’t mind if I do.
During my stint as a waitress, I wore khaki pants and a black shirt. The shirt was great, but the khakis were a...