Can I change my web hosting operating system?

Can I change my web hosting operating system?

Last updated on February 16, 2015

Yes, you can move your domain name from one operating system to another. To move your account from one OS to another, login to the Online Customer Care Center at https://order.aitcom.net/. There are options inside of the Online Customer Care Center to upgrade/downgrade your account, which include selecting an alternate operating system.

If you request to be moved from one OS to another, there are some important items to note.

AIT will not migrate your email accounts or your web data. For most OS moves, due to the fact that the data structure is different and scripting languages are different, AIT will not migrate your web and email data. You will be responsible for backing up your files before submitting the change request, and you will be responsible for uploading your data once the new account has been setup for you.

If you wish for AIT to migrate your data, please be aware there is a $100 per hour fee to do so.

Be aware that switching operating systems, in most cases, requires a setup fee. If you have questions about a change in OS and if a setup fee is required, please contact AIT's Customer Service Department via the Online Customer Care Center at https://order.aitcom.net/ or at 1-877-209-5184.