Please allow 7-9 days to receive a tracking number while your order is hand-crafted, packaged and shipped from our facility. Estimated shipping time is 2-4 weeks.

We pride ourselves in our unique, custom made products. This is why our products take a little longer to deliver but are worth the wait (Check out our reviews section). Some products may ship a lot faster depending on supply!

At onlinepresales.com we want you to be 100% satisfied with your purchase. If you are unhappy for any reason with your purchase, you can return it to us for an exchange or a full refund, minus the original shipping cost within 30 days of receiving your order.

Please visit the return policy for details.

You can also check out our "REVIEWS" section on our menu to see some of our 24,000 happy customers.

We truly believe we make some of the most amazing custom products in the world, and we want to make sure we back that up with a risk-free 30 days guarantee.
If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right.
We have 24/7/365 Ticket and Email Support (support@onlinepresales.com) and 1-800-998-7054 hot-line from 9am to 6PM PST Monday-Friday. Please contact us if you need assistance.