• Student Assurance Services, Inc. partners with the U.S. Bank Payment Accelerator program
powered by InstaMed to provide payments and claim information electronically. To learn more or register
for this service, please select the link:
Payment Accelerator Program

• We do not guarantee or verify benefits, payments, or student eligibility. Benefits
eligibility are determined when the claim is submitted to us. You may review or obtain a copy of
the plan benefits from the student or on our website:
- on the Home page, select "Find My School";
- then select the state where the school is located;
- then search and select the school name from the
drop-down box;
- the school webpage provides the plan summary,
claim form, and policy identification form.

• Students and school administrators (if the accident occurs at school) must complete a company claim
form and send the claim form to us prior to or along with itemized bills. Only one claim form needs to be
submitted for each accident.

• Our accident plans provide coverage on a secondary/excess basis. If the student has other insurance coverage,
the student must send the bills to the primary insurance plan first. We will consider benefits after receiving the primary
insurance plan's explanation of benefits (EOB). We cannot consider benefits without this information.

• All bills must include: name of doctor, doctor's complete mailing address; telephone number; federal tax ID number
and NPI number; dates of service; procedure codes for each treatment or service provided; diagnosis codes; and itemized charges.
Balance due statements cannot be processed. We accept CMS1500, UB04 and standard dental insurance bills.

• Please allow thirty (30) days after submitting your bills before calling us to check on claim status.

• There is a timely filing deadline of one (1) year and ninety (90) days from the date of service to submit a claim.
Note timely filing requirements can vary based on the policy and state.

• We do not issue student ID cards for accident only plan coverage. If you need an ID number the date of birth may be used.