Re: WIFI issues on z5 premium.

Hej.

Yes it happens Always! At home i Have 2 Asus routers (1000Mbit fiber) and full reception, and it happens when screen is on, when im sitting surfing, facebooking or wordfeuding. Suddenly i get an exclamation mark over the wifi bar, and i have to turn off and then on the wifi to get it to work again.

And it is not one or two times, It happens constantly.. EXTREMELY ANNOYING. :-(

Re: WIFI issues on z5 premium.

Sorry, i meant to write Chrome in your phone. When you have the exclamation mark on the WiFi-symbol and internet in the phone is not working, are you able to reach the router configuration if you go to the router IP from Chrome in the phone?

What you are describing is not related to battery saving when it happens while you have the display on. It sounds like you still are connected to WiFi but the connection stops working for some reason. The exclamation mark is displayed when Android is unable to reach the Google servers.

- Official Sony Xperia Support Staff

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The phone should connect automatically if you turn on the display when you're home. Z5 will however not scan for and connect to WiFi networks automatically when it's in sleep mode (display off) so when you turn on the display, it might take a short while before you see the WiFi-icon.

- Official Sony Xperia Support Staff

If you're new to our forums make sure that you have read ourDiscussion guidelines.If you want to get in touch with the local support team for your country please visit ourcontact page.