endTB Business Analyst (Temporary Full Time Position)

Organizational Profile:

Doctors Without Borders/Médecins Sans Frontières (MSF) is an internationally recognized non-profit organization whose mission is to provide aid to people whose survival is threatened by violence, neglect, or catastrophe, primarily due to armed conflict, epidemics, malnutrition, exclusion from health care, or natural disasters. MSF provides independent, impartial assistance to those most in need. MSF reserves the right to speak out to bring attention to neglected crises, to challenge inadequacies or abuse of the aid system, and to advocate for improved medical treatments and protocols.

MSF currently operates activities in 35 countries with a wide spectrum of programs. The Medical Project Unit in MSF New York is part of the Medical Department of Operational Cell – Paris and provides technical support for: Tropical Medicine, Infectious Diseases, Environmental and Surgical Epidemiology as well as eHealth/Medical Informatics. The eHealth team is being newly organized to provide an effective mechanism for rapid system analysis and development decisions that can efficiently bring to scale cross-MSF integrated health information platforms. Through this process, the eHealth team aims to strengthen programs, support quality improvement and program evaluation, and improve the care we deliver to our patients, in addition to contributing to “temoignage” and scientific research.

Purpose of the Job:

Médecins Sans Frontières (MSF), in collaboration with Partners in Health and Interactive Research & Development, is engaged in the "Expand New Drug Markets for TB" project, or "endTB" project. This is a 4 year project that will treat 3200 patients in 17 different countries for drug-resistant TB with novel drugs and regimens.

The endTB Business Analyst will head up the analytical aspects of requirements gathering for MSF in the development of scalable and adaptable TB medical record system for use in endTB projects. The endTB Business Analyst will work with the TB Working Group (WG) focal point on data system and three operational sections (Paris, Amsterdam and Geneva) as well as liaise with endTB consortium partners, specifically the Boston-based PIH’s Medical Informatics team who will lead the development of the medical record system. The endTB Business Analyst will work with end users, program coordinators, technical advisors, and the TB WG focal point on data system to collect and consolidate functional requirements for the development of the medical record system. He/she will be the primary point of contact between the MSF and endTB Medical Informatics counterparts, and will be responsible for effectively communicating these requirements to the Boston-based PIH Business Analyst and software development team.

Essential Functions and Responsibilities:

The endTB Business Analyst position requires an individual who is able to collect business requirements from multiple sources, and then critically evaluate information gathered, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying business needs. This individual interprets business needs and translates them into application and operational requirements; collaborates with the endTB software development team and subject matter experts to establish the vision and analyzes tradeoffs between usability and performance needs.

SPECIFIC RESPONSIBLITIES:

Work with clinical and non-clinical staff in MSF projects and Headquarters (Paris, Geneva and Amsterdam/London) and more specifically with the TB WG focal point on data system to identify requirements for data collection, reporting and use

Travel frequently to implementation sites to map workflows and processes for the dedicated electronic registry and related Informatics systems at clinics, laboratories, pharmacies, warehouses and other such facilities (approximately 35-50%)

Create high-level functional requirements based on the results of user interviews, process documentation and other business analysis

Generate mockups, wireframes and workflow diagrams to support functional requirements

Work with the Informatics software development and implementation teams to translate functional requirements and mockups into actionable release plans; curate electronic issue tracking systems to keep functional requirements up to date

Work with site-based Informatics staff to test prototypes of systems under development, travelling to the sites as necessary, then synthesizing feedback into actionable items for the software development team

Support the Implementation Coordinator in the creation of user documentation and training materials for the use of new and related in-place systems at the implementation sites

QUALIFICATIONS

Education: Graduate from an accredited university with a bachelor’s degree.

Experience: MSF field experience in TB focused missions is required.

Three to five years of work experience in business analysis or health informatics or a related field is desired.

Experience with clinical or health-related information systems, including OpenMRS, District Health Information System (DHIS) is desired

Language: English level IV (fluent) reading/writing/speaking is required, working knowledge of French is preferred

An in-depth knowledge of the range of programs, policies, regulations and precedents applicable to development and administration of national/international public health program is required.

Skills and Abilities:

Highly organized and time efficient; able to work with disperse and decentralized co-workers

Excellent oral and written communications skills to develop and maintain effective, sustainable working relationships with transnational offices and users are required.

The incumbent will be expected to exercise considerable ingenuity and tact in applying guidelines to unique and different settings, as the work is highly complex

Considerable innovation will be required to facilitate the adoption and use of new tools Incumbent is also required to have broad computer skills and the ability to use office software packages, including word processing, spreadsheets, and statistical packages.

Experience with project management and/or product management a plus

Innovative and creative; able to think big picture while paying attention to details

Collaborative problem solver; unafraid to take responsibility where needed and appropriate but comfortable as a team member

Comfortable traveling to resource-poor setting with ability to take initiative and work with minimal supervision.

Payroll Manager

I. Purpose of the Job

In close coordination with the HR Managers for Domestic and International Staff who provides salary and benefits information, prepares payroll for submission to payroll vendor. Ensures the payroll and deductions comply with employee wishes and regulations. Payroll must be absolutely reflective of staff salaries and hours and any discrepancies are identified and corrected.

Maintains payroll related benefit schedules such as 401K, flexible spending, and transit. Uploads these schedules to the appropriate vendors’ websites on a regular basis and in a timely manner. Works with vendor to identify and repair any discrepancies in deductions for these benefits.

Is knowledgeable in all areas of payroll processing including advanced payroll concepts and tax reporting. Remains up-to-date in any changes to federal and state law affecting payroll, benefits administration, and taxation.

II. Essential Functions and Responsibilities

Payroll (80%)

Manage and ensure disbursement of domestic and international payroll, including garnishments, benefits and taxes for about 500 employees consistent with federal and state wage and hour laws.

In coordination with HR, ensure the processing of new hires, temporary staff, transfers, promotions and terminations is accurate and timely.

Critically review and analyze current payroll, benefits and tax procedures in order to recommend and implement changes leading to best-practice operations.

Attends regularly scheduled staff meetings and several annual office-wide debates to participate in information sharing across all departments, and stay informed on important MSF topics so as to be able to contribute to the organization’s ongoing development.

Conducts orientations of new staff to help them learn finance department procedures.

Other duties, as assigned.

III. Fiscal Responsibility

Responsible for reviewing payroll-related invoices for accuracy of coding, proper authorization, and compliance with fiscal procedures and rules. Prepares funding requirements for payroll submits for review and release by signatory.

Supports development of the MSF-USA budget..

Has access to all financial data of MSF USA through use of accounting software and on-line banking, as well as confidential HR information (e.g. payroll).

IIII. Extent of Public Contact

Regularly makes inquiries with vendors regarding invoices. Works with staff of all departments in performing daily activities. Works with local auditors.

IV. Physical Demands

While performing the duties of this job, the employee is required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within the context of a moderately noisy office with many interruptions. Must be able to proofread own work accurately so that only minor corrections are needed on an infrequent basis.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

V. Working Conditions, Travel and Environment

The duties of the job require regular attendance 5 days/week for a minimum of 35 hours. Must be available to work before 9:00 am, after 5:00 pm or on weekends, as required. Some travel will be required.

VI. Qualifications:

Required:

2-5 years experience managing a complex payroll department, including staff.

Salary – Low to Mid 70's commensurate with experience and great benefits. Generous paid time off. A friendly, supportive environment with growth potential.

Web Developer

Doctors Without Borders/Médecins Sans Frontières (MSF) provides assistance to populations in distress, to victims of natural or manmade disasters, and to victims of armed conflict, irrespective of race, religion, creed or political convictions. When medical assistance is not enough to save lives, MSF will speak out against human rights abuses and violations of humanitarian law its teams witness while providing medical relief.

MSF is currently seeking a Drupal Web Developer for a fulltime six month contract role, with the possibility of transitioning into a full time staff position (with full benefits) after the contract period. The Web Developer will work as a part of the MSF Web Team, an international distributed team responsible for MSF’s Web presence and overseen by management (Director of Communications and Web Project Manager) at MSF's New York office. This position requires regular onsite presence, based in any one of MSF's country offices in North America or Europe, but for the right candidate could transition into a primarily remote position after the initial contract period.

Responsibilities:

DRUPAL DEVELOPMENT AND DRUPAL SITE BUILDING (70%)

Working as a member of the MSF Web Team, the Web Developer is responsible for the maintenance, ongoing growth, expansion of functionality, and support of the MSF Drupal content management system and international country site Web platform, MSF Association multisite Web platform, and a host of other smaller internal and external MSF Web sites.