Cookies and Privacy

Personal Data Protection Policy

Welcome to the website http://www.sa.total.com (hereinafter referred to as the “Website"). By connecting to the Website, you acknowledge that you have read, understood and accepted this Personal Data Protection Policy (herein after referred to as the “Policy”) without limitation or reservation along with our General Terms and Conditions of Use. Please note that other general terms and conditions and personal data protection policies apply to other websites of the Total group. It is recommended that you read them carefully.

This Policy is intended to inform you of the rights and freedoms that you can exercise with regard to our use of your personal data. It also describes the measures implemented to protect them.

Saudi TOTAL lubricants Company (referred to herein as the “Data Controller”) is responsible for processing personal data concerning the management of the Website. Said processing is implemented in accordance with applicable laws.

1. Purpose of processing and types of data collected

When visiting the Website, you may provide with personal data such as your surname and first name in order to benefit from the services offered.

We can in particular collect some of your personal data for external communication purposes, such as answering your requests for information and better understanding your expectations. In our online forms, compulsory fields are marked with an asterisk. If you do not answer the compulsory questions, the requested service(s) will not be provided.

Your personal data are not subsequently processed in any manner that is incompatible with the purpose described above or in the collection forms. They are only stored for the requisite amount of time needed to fulfill these purposes.

2. Data recipients

Your personal data may be disclosed solely to our specific departments tasked with processing or subsidiaries directly or indirectly owned or to specific partners, independent distributors or sub-contractors for analysis and survey purposes.

Furthermore, if you submit a comment intended to be posted online, we may publish some of your personal data on the Website. Given the characteristics of the Internet, i.e., free capture of broadcast information and the difficulty, or even the impossibility, of monitoring usage by third parties, be informed you that you can stop such distribution by contacting us, as indicated in article 5 below.

3. Security and confidentiality of your data

The Data Controller implements the appropriate measures to ensure the security and confidentiality of your personal data and in particular to prevent them from being altered, damaged or accessed by unauthorized third parties.

4. Management of cookies

When you visit the Website, a “cookie” may be installed in your computer. A cookie is a file that records information concerning your browsing of the Website from that computer (e.g., visited pages, date and time of browsing, viewed links) and will facilitate your visits by making it easier and faster for you to identify yourself to access your target pages. You can delete cookies installed on your computer at any time and prevent new cookies being saved and receive notification before installation of a new cookie by configuring your browser software. Please refer to the help section of your browser software for more information on how to activate and deactivate these functions and refer to the browser’s “cookie policy”. Please note that you may not benefit from some of the services if you uninstall a cookie or prevent cookies from being installed on your machine.

5. Your rights

You have a right to access, query, modify, rectify or delete your personal data. You can obtain disclosure of your personal data. You can also object to the processing and circulation of your personal data. The Company reserves the right to reject any request it deems inappropriate. In accordance with applicable law in force, you have a right of formal consent to sales canvassing via e-mail, fax or automatic caller.

If you wish to exercise these rights or obtain other information, please send your request by e-mail to aeep.communications-ksa@total.com or by post to the following address: