Shipping & Delivery

We know you it's hard to wait for your new Noonday! Once your order is placed, you can expect
it to ship within 1-10 business days. Shipping is always a $6.95 flat rate, so feel free to snap up
that extra necklace you've got your eye on. Most packages are shipped via DHL with the final delivery
handled by USPS, and typically arrive within 5 business days. APO, Alaska and Hawaii orders are shipped via USPS.

The Lifecycle of an Order

The Details

Does Noonday ship internationally?

We've got big dreams for the future, but for now we ship to the US and US APO/FPO addresses only.

I want everything! Will I pay more in shipping if I order more?

Nope! You will pay a flat-rate shipping fee of $6.95 on each order, regardless of how large your order is.

How will Noonday ship my order?

After you place your order, you can expect your package to ship within 1-10 business days of the order placement date.
Your order will be packaged with tender loving care and shipped via DHL, FedEx, or USPS First Class or Priority mail, depending on the ship to address on the order.
When your order ships, you will receive an email from us containing your tracking number and a link to track your order. Once your package leaves our Austin office,
it should find its way to your door within 3-5 business days!
You will typically be notified that your order has shipped within 10 business days and receive your order within 15 business days of the order placement date.

Will my card be charged at the time of purchase, or when my order ships?

Your card will be charged in full at the time your order is placed.

Will I be charged sales tax on my order?

It all depends on where your items are headed. Under current laws, items shipped to most states are subject to sales tax.
If your item is shipped to Delaware, Montana, Oregon or New Hampshire, you will not be charged sales tax.

My item is backordered. What should I expect?

We've got some spreadsheet-loving team members who do an amazing job of forecasting how many of each piece we'll need
here in the Home Office. But once in awhile, an item will take off like a rocket and end up temporarily out of stock. We
think this is a good problem to have, but we know you're eager to receive your new goodies!

If an item becomes backordered after you place your order, we will reach out to you via email to let you know when you can expect to receive it. But don't
fret—all of the other available items in your order will be shipped to you right away! Once your backordered item comes back in stock, we'll ship it out to
you ASAP at no extra shipping cost to you.