1800GotJunk

1-800-Got-Junk

1-800-Got-Junk is a full-service junk removal company. The company offers services for home or business including offices, retail locations, construction sites, and more. 1-800-Got-Junk ensures that junk gets recycled, donated or disposed of responsibly.

The Challenge

Rick Galliher is a franchise owner of the Virginia North location. This particular franchise operates six trucks with 15 employees. Before Rick introduced Litmos into his franchise, employees did not have access to access comprehensive training resources, other than a few short documents. 1-800-Got-Junk headquarters did not have a method in place to track training completion or distribute materials in an effective way.

The Solution

After creating some initial training content, Rick looked at LMS options that could be used by other franchises in addition to his own company. Since all of the 167 franchises under the 1800-Got-Junk brand had very similar training needs, he needed an LMS that could easily be used by all of them. Some of the required criteria included:

Easy user interface for learners and administrators

The ability to easily upload content and build courses

Cost-effective pricing

The Results

Using Litmos, 1-800-Got-Junk gained a trusted technology partner in executing their strategy and realized significant benefits as outlined below:

Global Reach

The company was thrilled with the results, so Rick introduced it to several other franchise owners so they too could utilize the Litmos LMS for online training. 16 additional franchise locations decided to implement Litmos and they are now actively growing their user base to 1,000, and are looking to expand company-wide in the near future.

Cost Savings

After implementing Litmos, the Virginia North franchise for 1-800-Got-Junk was able to train and onboard new employees much more efficiently and even generated a cost savings of $2,000 per year in workers compensation insurance.