Test drive Seat Yourself’s GateKeeper for scanning QR codes

What you will need to test QR code scanning:

an iPhone, iPad, Android smartphone, or an Android tablet with rear camera.
You need to have cookies enabled for Gatekeeper to work.

a location with good cell coverage. Wi-fi is better, but not necessary.
Scanning will not work in locations with poor cell coverage and no wi-fi.

an application that scans QR codes.
We are using an inexpensive application from
scan.me
which is available for both brands of devices.

a separate password to be used with the restricted
gate login to your account.
You can set that password yourself, via the
Dashboard.
Click on
this link
to get to the dashboard.
Then click on the
Gate user password button in the
Administration panel of the dashboard
to set the gate login password.

What you have to do to prepare:

Click on the
scansScanned tickets for current event button in the
Reports panel of the dashboard.
The link will take you to the rsvns report
for the soonest upcoming event (or if there are no future events, the most recent past event).
The middle navigation bar near the top of the report lets you know whether the page is showing or hiding
gate scans. Click on the Show scans icon if they aren't
showing.

To print a receipt, click on the
rcpt button on a reservation line.

Click on the Print receipt
button at the top of the receipt to bring up
your browser’s print dialog, and then print the receipt.

Click back on the report tab of your browser so you can print more receipts.

(Optional:)
Set up a platform so that the device can be stationary,
and the receipts are passed by it.
I used a $12 music stand with the top set parallel to the
floor and the grate from my toaster oven.
Photography bugs can use a tripod attachment for their phones.
I find hand scanning, where I hold the phone and point it
at the QR code, slower.

To start:

Open the scan.me (or other scanning) application on your device.

Scan a receipt.

A browser will come up asking you to log into
[your account]/gate.

Type in the password and say OK.
The device should remember that password going forward,
and you will not have to log in again.

Touch the Admit these amounts button.

On the iPhone and iPad, there is a
Done button to touch so that
you can go on to the next scan.
On Android devices, you have to touch the device’s App switcher or
Recent apps button.

Repeat with the rest of the receipts.

Further testing:

Go back to the
rsvns report
and scroll to the bottom.

Click the Reset all button.

This time, do not accept all the tickets on the receipt as you
see them, but use the dropdown to specify how many of the party
are entering in the current group.

The Gate User Password

The GateKeeper feature has its own password,
so that you can let ushers use their own phones and tablets to scan patrons at the door
without giving these ushers full access to all the Seat Yourself manager pages.
Click on the Gate user password
link in the Administration panel of the dashboard to set the password.

Ticket Printing Policy

You can ask us to configure your account in any one of 3 ticket-printing settings:

print one sheet per order (the current default)

print one sheet per event.

print one sheet per seat, just like traditional tickets

The policy in force is displayed in the
Ticket printing policy line in the
Administration panel of the dashboard.

We think the default setting of one sheet per order is adequate when scanning QR codes,
GateKeeper
can admit the entire party with a single scan, and will keep
track of which performance the party was admitted to. That means
the same sheet can be used again the next night.
If the parties to a reservation arrive in separate groups,
the system will keep track of how many have been admitted,
even though each group arrives with the identical QR code.
Moreover, GateKeeper will scan QR codes in emails on smartphones,
so that there is no longer a pressing need to print the receipt at all.