ServiceNow ITSM Solutions

Powerful, Streamlined ServiceNow ITSM Implementations

ServiceNow ITSM Solutions

Powerful, Streamlined ServiceNow ITSM Implementations

ServiceNow ITSM for Better Everything.

ServiceNow IT Service Management (ITSM) helps you accelerate your digital transformation by enabling services for your end-users wherever they are, whenever they need it, and from any device they have.

Gone are the days of IT teams relying on fragmented tools, legacy systems, and manual processes.

With ServiceNow ITSM you can:

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Fully automate service management processes

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Give your entire IT team real-time visibility into your service management processes

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Increase productivity with built-in dashboards, analytics and a consumer-like, mobile-ready service portal

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Prove IT’s value to executive leaders by providing hyper-responsive, 5-star service with the data to back it up

“[Organizations using ServiceNow] reduced IT work by 66% for their monthly volume of service and incident requests.”*

[guide] Get the Most Out of your ServiceNow Investment

Your platform is only as good as the data and processes around it. So, if you aren’t seeing the ROI you were expecting, you may need to revisit a few business processes around your technology stack.

Download our Guide to Improving ServiceNow ROI and learn about the things you can do to easily increase the value of your ServiceNow Platform.

ServiceNow ITSM for Better Everything.

ServiceNow IT Service Management (ITSM) helps you accelerate your digital transformation by enabling services for your end-users wherever they are, whenever they need it, and from any device they have.

Gone are the days of IT teams relying on fragmented tools, legacy systems, and manual processes.

With ServiceNow ITSM you can:

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Fully automate service management processes

wtfdivi014-url24

Increase productivity with built-in dashboards, analytics and a consumer-like, mobile-ready service portal

wtfdivi014-url24

Give your entire IT team real-time visibility into your service management processes

wtfdivi014-url24

Prove IT’s value to executive leaders by providing hyper-responsive, 5-star service with the data to back it up

“[Organizations using ServiceNow] reduced IT work by 66% for their monthly volume of service and incident requests.”*

[guide] Get the Most Out of your ServiceNow Investment

Your platform is only as good as the data and processes around it. So, if you aren’t seeing the ROI you were expecting, you may need to revisit a few business processes around your technology stack.Download our Guide to Improving ServiceNow ROI and learn about the things you can do to easily increase the value of your ServiceNow Platform.

Performance Analytics

Continual Improvement Management

The CIM lets your team create and manage improvement initiatives based on their data and experiences. This solution lets you track progress and show an ROI on your continual improvement efforts.

We’re Not Just a ServiceNow Implementation Consultant.

We Run our Business on it.

As a leading provider of outsourced IT managed services, Virteva faces the same challenges our customers do every single day. So like our customers, we must have the tools, processes, and capabilities to deliver best in class IT service – all the time, everywhere.

Since implementing ServiceNow over four years ago, we’ve invested thousands of hours to develop numerous best practices, third-party integrations, and analytics capabilities to support the entire spectrum of customer needs, and battle tested them across hundreds of clients. We bring this depth of expertise and experience to every deployment project.

ServiceNow SysAdmins & Implementation Specialists

Custom Platform Modifications

ServiceNow Accreditations + Certifications

6 Month Average CSAT Score

Virteva is proud to be a Gold Services Partner with ServiceNow. With over 750 seats, hundreds of clients, and excellent customer satisfaction scores, we have earned our status as a preferred partner.

ServiceNow SysAdmins & Implementation Specialists

Custom Platform Modifications

ServiceNow Accreditations + Certifications

6 Month Average CSAT Score

Virteva is proud to be a Gold Services Partner with ServiceNow. With over 750 seats, hundreds of clients, and excellent customer satisfaction scores, we have earned our status as a preferred partner.

ServiceNow Deployments and Integrations

Find Your Path to ServiceNow Success

Deployments

A path to IT maturity for everyone

Whether you’re starting with just a few ITSM modules or planning for a full-scale transformation, our battle-tested deployment methodology will ensure you find success with ServiceNow. Our deployments range from fully templated to fully custom, all designed to suit your organization’s unique needs and expectations.

Integrations

Create your Ideal Application Environment

ServiceNow supports integrations with third-party applications to enable a single source of truth while transferring data between applications. As a ServiceNow Gold Services Partner for more than a year, we have developed deep expertise for integrating ServiceNow with a plethora of 3rd party applications.

ServiceNow Deployments and Integrations

Find Your Path to ServiceNow Success

Deployments

A path to IT maturity for everyone

Whether you’re starting with just a few ITSM modules or planning for a full-scale transformation, our battle-tested deployment methodology will ensure you find success with ServiceNow. Our deployments range from fully templated to fully custom, all designed to suit your organization’s unique needs and expectations.

Integrations

Create your Ideal Application Environment

ServiceNow supports integrations with third-party applications to enable a single source of truth while transferring data between applications. As a ServiceNow Gold Services Partner for more than a year, we have developed deep expertise for integrating ServiceNow with a plethora of 3rd party applications.

The ServiceNow Platform is broad and powerful.

But once you’ve implemented it, what should you do next?

We analyzed over 500 demands submitted across our entire customer base of ServiceNow users during the past six months to identify the most common use cases and provide insights and ideas to other ServiceNow users.

Download The Next Steps On Your ServiceNow Journey eBook and let us help you decide which step to take on your ServiceNow Journey.

What Makes Virteva Different?

Virteva offers a unique set of capabilities to maximize the value of your ServiceNow instance.

Properly utilizing self-service can reduce incident volume by over 50%.As you scale your business, incident volumes will inevitably increase. Implementing self-service will help you preemptively address this challenge.

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Properly utilizing self-service can reduce incident volume by over 50%.As you scale your business, incident volumes will inevitably increase. Implementing self-service will help you preemptively address this challenge.