Helping leaders make organisations thrive

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What is the Vanguard Method?

The Vanguard Method help leaders of service organisations create ground-breaking and sustainable change which makes their organisations thrive

Who we are and what we do.

We work with progressive leaders who have become disillusioned by the inability of traditional methods of change, promulgated by consulting firms, to create any significant sustainable improvements.

We work in an unconventional way. We reject report-writing, ‘sending in the suits’, and change by tools, training, and projects; common consulting practices which fail to achieve sustainable change. Instead, we work alongside an organisation, providing a unique perspective and method, such that it’s capable of doing better things on its own.

For our private sector clients, this results in increased sales, higher levels of customer satisfaction, and reduced costs. For our public and third sector clients it creates a better experience for each human being, a great work environment, large financial savings and releases capacity.

Profound improvements are achieved without the risks associated with traditional change programs or expensive investment in technology. Sustainable change happens in months, not years.

Our Services.

Every service has a unique context, creating specific opportunities and challenges.

We have deep expertise in many different private sector industries and people centred services, which allows us to provide you with a completely different lens to your service, making visible to you the previously unseen opportunities for change and improvement.

The current narrative is that change takes time and involves large, expensive programmes of work, and expensive investment in technology.However, once understood, you will see that the issues are not complicated, the solutions are straightforward, and the resulting improvements will amaze you.

We are currently active and working with progressive leaders in nine countries, and have recently started working with Australian clients. Hear from some of them below.

Improved customer service and financial performance at IOOF Holdings Limited