License Types

Independent Adjuster

Arizona does license Independent Adjusters. The license is issued for Individuals and
Business Entites.

Public Adjuster

A public adjuster is a person hired to adjust, investigate or negotiate insurance claim settlements on behalf of the insured.
Individual or Business Entity must be an Arizona-licensed adjuster in order to act as an adjuster or to hold himself/itself out to act as an adjuster unless the scope of the activities is limited to one or more of the conditions specified in ARS § 20-321

Staff Adjuster

Arizona does not licence staff adjusters.

Emergency

Arizona Revised Statutes (ARS) § 20-321.01(E) allows an insurance company to send to Arizona a person who is licensed or permitted to act as an adjuster in the adjuster’s home state to investigate or adjust a particular loss under an insurance policy or a series of losses resulting from a catastrophe common to all those losses. The following answers a few frequently asked questions regarding this law.

Arizona does not issue emergency adjuster licenses. Furthermore, neither the insurer nor the adjuster needs to notify the ADOI when the insurer sends the adjuster to Arizona to adjust claims on the insurer’s behalf. Only a company adjuster (an employee of an insurer) or an independent adjuster (an independent contractor utilized by an insurer) may adjust catastrophe claims without an Arizona insurance adjuster license. A public adjuster (acting on behalf of an insured) cannot.

Exclusions

You do not require an adjuster's licence, if:

You are a licensed attorney qualified to practice law in Arizona;

You are a salaried employee of an insurer or managing general agent whose compensation is not contingent on the outcome of a claim determination;

You are an Arizona-licensed insurance producer and you only perform adjuster activities for losses under policies you sold;

You are an independent contractor retained by an adjuster to provide technical assistance in connection with a claim, such as photography, estimation, engineering, private detection, handwriting evaluation, etc.

Both of the following two conditions apply: ◦
(1) You are licensed or otherwise permitted to act as an adjuster in your domicile state, AND (2) An insurer sends you to Arizona to investigate or adjust a particular loss under an insurance policy or a series of losses resulting from a catastrophe common to all those losses. ARS § 20-321.01(D).

Licensing Requirements

Requirements

To obtain the Arizona adjuster license, residents and non-residents who are not licensed in their resident state or who live in non-licensing states, must take the Arizona state exam administered by Prometric. Arizona does grant reciprocity if you hold a license in your resident state. There are no continuing education requirements for licensed Arizona adjusters.

To become a licensed Arizona insurance adjuster, individuals must:

Be 18 years of age.

Pass the state adjuster exam unless you are licensed in your resident state.
Have and maintain an office in Arizona, which is accessible to the public and contains records of all transactions made in Arizona.

Arizona defines an adjuster as "an individual or business that is paid to adjust, investigate or negotiate insurance claim settlements on behalf of an insurance company or insured."
Arizona law limits you to four attempts to pass an exam for a particular line of authority within a one-year period. After a fourth unsuccessful attempt, you will have to wait one year from the date of the last attempt to retake the exam. Arizona law treats failing an examination that covers more than one line of license authority the same as failing the examination for each individual line of license authority. ARS §20-284(H).

Reciprocity and Non Residents

Arizona grants reciprocity for those who are licensed in their resident state. You do not need to pass an examination if the state where you reside issues adjuster licenses and you are licensed in good standing in that state.

Reciprocity with Texas license

Reciprocal with Texas License? No. This license is not reciprocal with any other state’s license.

Pre Licensing Education

To obtain the Arizona adjuster license, residents and non-residents who are not licensed in their resident state or who live in non-licensing states, must take the Arizona state exam administered by Prometric. Arizona does grant reciprocity if you hold a license in your resident state. There are no continuing education requirements for licensed Arizona adjusters.

How to Apply

Residents:

Pass state exam. (Applying to the state must take place within one year of passing the exam.)