We appreciate your patience in this matter. According to our latest information, the Amazon Instant Video service is currently available on all of our 2011 Smart TV products, and as of the latest updates, has been added to all of our 2012 model SmartTV television. This function will be added soon to the 2012 Smart TV BD players, and the 2013 products. We will provide updates as soon as such are available.

Wanted to know if anyone had any experience with this? The bezel is about a 1/2" thick as opposed to 1mm or whatever it's supposed to be, and the base is different than the one they advertise. The base is the one featured on the 50la6900. Did I get the wrong tv? The company i ordered from is trying to give me the run around. Any help would be appreciated. Im pretty sure I received the 50la6900 that is featured on lg.com, not the 50la6970.

Answers

The LA6900 and the LA6970 are the same set with different cases. The 6970 is sold at Costco and Sam's Club so the case was changed to the glossier black design that I actually prefer to the slimmer metallic case. The service manuals are the same for these two sets. The internal components are the same; LED Plus edge lighting, dual core processor, etc. The difference is price however is considerable. The LA6900 sells for hundreds more because Costco was able to negotiate a better price by selling a slightly different looking model. If style is everything to you then choose the one that looks the best. I choose the LA6970 both for its looks and its low price.

We regret the inconvenience you have experienced with this television purchase. It is recommended to check the MODEL/SERIAL label, which is located on the back of the TV itself. This will be the only way to determine for certain what model has been received. If the model is incorrect, then it will be recommended to check the sales receipt and packing forms from the dealer. If the wrong model was received, then this would be a matter to take up with the dealer.

I purchased the 50 LA6970 in September....I like the set but it is two months old.All the cables are hooked correctly.....doesnt matter which port....still have sound so it is not power....i notice many folks are having the same issue and i dont see any responses...it also makdes no sense that the voice control does not work for channels if you use hdmi cables....why would you use anything else for an hdtv....Is there a recall on this now discontinued tv?This is really unacceptable.......

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Answer:

I had the same problem. I had to get the whole screen replaced. However, the TV was under the LG warranty and their technicians came out and took the TV to the shop for about two-three days. It's working great now.

We regret the inconvenience you have experienced with this television. If the picture has failed, and the audio still works, then there could be a problem with the display panel or one of the related components. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....

I am considering an LG Model NB3532A soundbar but it has only two optical cable inputs. This model TV does not have an optical output. So how do you connect the two. Duh, the soundbar is also LG. The manufacturer seems to have missed the boat!

Answers

Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The Part Number for this Remote Control is AGF76804201.

LG's LA6970 is a true entertainer. With LG Smart TV and the Magic Remote with Voice, it’s easy and fun to access the best of the Internet direct to your TV. From movies, videos, apps and games, this TV has it all. Want to share your media on the big screen? There are multiple ways to share content to your TV, to make it easy for you to share how you want to. And, with LED Plus and Full HD 1080p you are sure to be dazzled by the picture quality.

Disclaimer: *Internet connection & certain subscriptions required and sold separately. The Magic Remote does not come equipped with all LG Smart TV enabled TVs and a separate purchase may be required. Content and services vary by product and are subject to change without notice.

Design, features and specifications subject to change without notice. Screen images simulated and/or dramatized. Some features in videos may not be available on all models. Please refer to the TECHNICAL SPECIFICATIONS tab for a complete list of features by model.

Design, features and specifications subject to change without notice.

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LG's LA6970 is a true entertainer. With LG Smart TV and the Magic Remote with Voice, it’s easy and fun to access the best of the Internet direct to your TV. And, with LED Plus and Full HD 1080p you are sure to be dazzled by the picture quality. Disclaimer: *Internet connection & certain subscriptions required and sold separately. The Magic Remote does not come equipped with all LG Smart TV enabled TVs and a separate purchase may be required. Content and services vary by product and are subject to change without notice.