Configuring the Smoothwall Filter and Firewall to Allow Access to WhatsApp

If the WhatsApp application doesn't work through a Smoothwall Filter and Firewall that's Decrypting & Inspecting, you need to configure the Smoothwall Filter and Firewall to allow access to it.

WhatsApp needs to communicate over certain ports, so the relevant Firewall Rules need to be put in place as well as a Guardian and HTTPS Policy.

Note: Since decrypt and inspect will be disabled for WhatsApp, there will be no web filtering applied to WhatsApp traffic. A more securely monitored method, but less convenient, is to have users access WhatsApp features by logging on the WhatsApp web site and use the interface there instead.