“A few months ago we engaged Caffeine Communications to do some Social Networking stuff for us. We did not really know what we wanted or how it would work so we agreed a relatively small monthly sum and asked her to show us what she could do.

Well, this week we offered to increase this small sum and gave Caffeine a list of other services we now feel we now cannot live without. Social Networking has arrived at Royal Tunbridge Wells Skin & Laser Clinic big time and our clients and the staff have just sucked it up.

Why are we so late on the scene? Blindness to opportunity on my part is probably the biggest reason. I pride myself on being farsighted on marketing but this is a new phenomenon far too valuable to ignore and I did not see it, to my cost.

ROI for the period, conservatively more than 10.1 not bad in the longest recession in UK history. The future looks bright!”