Focus on last mile delivery for inclusion: RBI panel to banks

In order to promote financial inclusion, banks should look beyond traditional business model and go for mobile technology for 'last mile' service delivery, a Reserve Bank panel said. The report said that given the predominance of individual account holdings, a unique biometric identifier such as Aadhaar should be linked to each individual credit account and the information shared with credit information companies to enhance the stability of the credit system and improve access.