How and When Do Features Become Available?

Some features in Summer ’16 affect all users
immediately after the release goes live. Consider communicating these changes to your users
beforehand so they are prepared. Other features require direct action by an administrator
before users can benefit from the new functionality.

Lightning Experience is a completely reimagined interface. Even better, it’s built on our UI platform, so the experience can grow and evolve with your needs. Check out the new features and considerations in this release.

Look out world—here comes an upgraded Financial Services Cloud. Convert leads to clients, create opportunities, and deliver service with an even more personalized touch. We’ve added support for multiple currencies, new locales and languages, and Salesforce Shield capabilities including Platform Encryption.

We’ve been hard at work translating Health Cloud into six new languages and ensuring that protected health information (PHI) data is secure and protected. And in our spare time, we’ve thrown in a few usability improvements that will make customizing Health Cloud and managing your patients even easier.

Help marketing and sales teams drive more business to your company. Get sales reps to zero in on activity that needs their attention. And help your sales teams increase their sales productivity in Lightning Experience.

Empower your field-service agents with Knowledge articles and milestones on work orders. Set up Service Cloud features in a few clicks with Launch Pad templates. And enable Social Customer Service faster and leverage its extended breadth.

Give your field sales teams a boost with more intelligence built into Salesforce1. Reps and managers can drive business through meaningful insights, from top news stories about customers and competition to lively, interactive charts for tracking critical details. Is delivering first class support to customers on the go your mission? Help your agents see exactly what’s going on and resolve cases faster than ever with two-way video and live camera feeds from the SOS SDK for iOS and Android.

Greater control, more flexibility, and enhanced customizations—that’s what you see throughout Communities in Summer ’16. With pre-moderation, community managers can approve posts before they’re published and freeze members who post inappropriate content. Profile-driven page visibility in Community Builder lets admins target community pages to members with specific profiles. And global search makes it easy for community members to search all the records available to them through the community. The list goes on...

Enjoy Chatter’s improved look and feel in Lightning Experience, access group activity information in a handy tab, and upload bigger, high-resolution photos to your groups and profile. There are several other improvements to feeds, groups, and more.

More key Data.com features are available in Lightning Experience. Data.com Prospector users can check out critical information on companies associated with their opportunities. They can prospect for new companies right from the Accounts page, and access company and industry insights from an account or opportunity. Data.com Premium Clean customers automatically enrich leads with critical company information such as revenue, employee count, and industry. Data.com is available in Salesforce Classic and Lightning Experience.

What new point-and-click powers have we unleashed this time? Let us count the ways! Lightning page admins can edit not only record pages but the Home page, too. Get stunning Wave visualizations of your org’s activities, like who’s logging in from where. And if automation is your game, your processes don’t have to stop after an action group is executed–they can keep going like the little process that could.

We’ve improved two-factor authentication management, provided more security measures around identity verification, and now require the HTTPS protocol to log in. Encryption now supports Lightning Experience, protects more fields, and secures data in even more apps. Also, your users can easily switch between orgs with the user switcher.