Law Enforcement

SAVA has long been in the forefront of shaping the solutions that enable federal, state, local and international organizations to close intelligence gaps and perform as secure, effective, cohesive units. But as our nation’s adversaries quickly and continually develop new threats—including the most devastating imaginable “insider” threats—law enforcement is increasingly judged by how successfully it anticipates the unknown. This is a challenge that creates a greater-than-ever need for secure access to real-time information—not just via updates to your network and communications infrastructure, but from a combination of today’s most innovative and trusted intel, data analytics, advanced biometrics, information assurance and computer forensics services and solutions. This is a world in which SAVA thrives. It is the SAVA difference, and we prove it every day at the FBI, DEA, Department of Defense and other federal, state and local law enforcement agencies.

SAVA’s infrastructure team has installed and provisioned more than 5,000,000 square feet of guest wireless coverage in 57 buildings nation-wide, including all category 6 cable, fiber, and supporting network equipment.

DEA, a SAVA customer, consistently rates our contract performance at more than 90%. The project is evaluated and given a grade (percentage) every 6 months.

Information Technology 100% improvement in first call resolution

SAVA’s DEA Service Desk technicians have improved first call resolution from 30% to 60% over the previous contractor’s performance. Over the last 3 years SAVA has consistently achieved 60% first call resolution, which exceeds the requirements of the contract’s Service Level Agreement.

SAVA has more than 110 former federal investigators on staff providing solutions, training, and consulting in areas such as gang violence, organized crime, fraud, counterintelligence, and national security.