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This hotel is great!! Customer service great _room great _ location great
Only thing that could be better was the eggs at breakfast super watery they left a puddle on your plate
The room was quiet and the beds comfy. Resturants within walking distance and close to freeway and close to stores and other places that you might need ,cvs...
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Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property and the staff to meet your needs during your stay. We hope you come back and visit.
Warm Regards,
Kelly Herrington
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Stayed here for 4 nights while on a business trip. It is just off the interstate but I found it to be a quite location. Plenty of restaurants and convenience stores nearby. Hotel staff were always pleasant and courteous. Fitness room was adequate (although somewhat awkward to have the TV 12 inches from your face on the treadmill). I thought...
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Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

I'd like to take this opportunity to thank you for the review! Our team is committed to making our guests' stay both enjoyable and comfortable. We value your feedback, and are grateful for the recognition you placed on the staff. It was our pleasure to have you stay with us.
Warm regards,
Kelly Herrington
General Manager
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I stayed in this hotel when traveling on business. The area is very nice and the hotel is conveniently located right off the highway. The staff was friendly and the breakfast is excellent! The room seemed really dated however - stains on the carpet and walls and just an overall tired look. My standard Marriott complaint is that the "free"...
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Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank for taking the time write a review of your experience at my hotel on Trip Advisor. I want to apologize that the hotel was not up to par. I will follow through by sharing your comments with the appropriate departments to help improve our service levels in the affected areas for you and future guests. We hope to see...
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We chose this hotel, based on its location. Although it is located in northern San Diego, it was right in the middle of where our activities were going to be. I loved our first room! We had the space I was wanting; a separate sleeping area and an area with a couch, fridge, sink & microwave (the tv was shared...
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Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for your review regarding your recent stay with us. I apologize that your stay was not exceptional. We take great care in ensuring the complete satisfaction of all our guests.
We take feedback such as yours very seriously and will use this review to evaluate and issues or service discrepancies.
We strive to create a top notch experience...
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We visit San Diego frequently and were very pleased to find this gem of a hotel! The hotel is situated in a little circle which includes (within walking distance) a convenience store and gas station, a Yanni's restaurant, Chili's restaurant and a Wendy's. There is no charge for parking at the hotel!--a rarity in San Diego. The grounds and lobby...
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Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property and the staff to meet your needs during your stay. We hope you come back and visit.
Warm Regards,
Kelly Herrington
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Stayed at this hotel for two nights. Nice location not too far from many points of interest in the San Diego area. The rooms are clean and larger than expected. The front desk and service staff were very helpful and friendly. The hotel is also near fast food and other restaurants, and a drug store and grocery store are just...
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Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property and the staff to meet your needs during your stay here in San Diego. We look forward to your next trip back.
Warm Regards,
Kelly Herrington
General...
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Stayed here over a few days and greatly enjoyed my experience. The room was very spacious with both a sleeping & living area, and extremely clean. There were two TVs, a couch, mini fridge, microwave, sink & desk area included in a room adjoined to the usual bedroom & bathroom room (no wall in between). The staff was extremely friendly...
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Was this review helpful?Yes1

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Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property and the staff to meet your needs during your stay. We hope you come back and visit.
Warm Regards,
Kelly Herrington
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This hotel was really clean and very nice. The rooms were big and everything went well during our stay. The staff is very nice. One of the front desk agents named Laura was really helpful and friendly. Overall I liked this hotel a lot.

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Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for the review! We value your feedback and appreciate you taking the time to evaluate your stay. We are so pleased that you enjoyed your stay with us and that the staff took good care of you. We hope you come back and visit soon.
Warm Regards,
Kelly Herrington
General Manager
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Some things about this hotel were great and others were not so overall, it is average. I stayed here one night, using free promotion points, as I wanted to be near Scripps Green Hospital. Although it was only 12 miles from the hospital, it took me 45 minutes to drive there at 10:00 at night. There is just always traffic...
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Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank for taking the time write a review of your experience at my hotel on Trip Advisor. I want to apologize that the hotel was not up to par. I will follow through by sharing your comments with the appropriate departments to help improve our service levels in the affected areas for you and future guests. We hope to see...
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For our 5 days stay, the experience was well worth the money we spent. With 2 little ones (3 and 1), they were most accomdating in getting us what we needed. The breakfast was better than average even with limited selection. If you like swimming pools, this was very noisy since it was close to the freeway. This was great...
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Was this review helpful?Yes

Problem with this review?

Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property and the staff to meet your needs during your stay. We hope you come back and visit.
Warm Regards,
Kelly Herrington
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Amenities

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Highlights

Pool

Free Parking

Fitness Center with Gym / Workout Room

Restaurant

Free Breakfast

Free High Speed Internet ( WiFi )

GreenPartner
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Green Partners meet the program's minimum requirements for environmental activities, but have not yet qualified for a Green Leader badge. The set of requirements include having a towel and linen re-use program, using energy-efficient light bulbs, tracking energy usage, recycling, and educating staff and guests on green practices.

About the property

Wheelchair access

Non-Smoking Hotel

Things to do

Pool

Fitness Center with Gym / Workout Room

Restaurant

Hot Tub

Room types

Suites

Non-Smoking Rooms

Family Rooms

Kitchenette

In your room

Air Conditioning

Microwave

Refrigerator in room

Internet

Free Internet

Public Wifi

Free High Speed Internet ( WiFi )

Services

Business Center with Internet Access

Free Parking

Meeting Rooms

Free Breakfast

Dry Cleaning

Laundry Service

Self-Serve Laundry

Multilingual Staff

Conference Facilities

Official Description (provided by the hotel)

Our all-suite hotel offers 137 Marriott studio suites each with living, sleeping and a kitchen area with mini-refrigerators and microwaves. Our all-suite San Diego hotel offers wireless high-speed Internet, daily complimentary breakfast, outdoor pool and much more including the newly redesigned inspired lobby and public spaces.
We are located just minutes away from Rancho Bernardo, Poway, and San Diego business parks, and we are a short distance from southern California's beaches, Sea World, the San Diego Zoo, the San Diego Wild Animal Park, and other area attractions. When visiting San Diego, the Springhill Suites by Marriott - San Diego / Rancho Bernardo / Scripps-Poway is the perfect choice for you!...more less

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