What Clients Can See and Do

When a client logs in, they'll see a project like your team does! The biggest difference is that they only see the items that have been made visible to them.

Clients can post comments, messages, events, to-dos, etc. like a regular/team user. For a full list of what clients can do, check out the page we have on Permissions in a Basecamp 3 account.

Here’s what's different for Client Users:

They don't see any badges or borders calling out client visibility

They don't see the visibility flags calling out items that are visible

They don't see Hill Charts

They can't create new projects

They can't add people to projects

They can't remove people from projects

They can't administrate a project

No editing a project's name, description, etc.

No modifying the Tools on a project

No setting up chatbots or webhooks on a project

No archiving or trashing a project

They don't see the HQ or the Teams section of the home screen

They can't be made Admins on the account

Note: Clients can't be added to your team and vice-versa. Once you've added someone to your team, you won't be able to use their email to add them as a client on another project. Likewise, if you've added someone to the client team, you won't be able to add them to your team on future projects.