Personalized Collaboration Solutions for your Cisco Environment

Solutions

Meeting Solutions for Cisco WebEx

Our Cisco Webex experts will design and implement solutions for internal and external meetings, training sessions, and webinars. We’ll recommend the optimal use of available collaboration features, security levels, and hardware that meets your business’s needs and scale as you grow.

Managing your network environment is complicated and puts high demands on your organization’s infrastructure and the people who support it. As with any powerful technology, network infrastructures are continually evolving, making it difficult to stay current with the latest emerging technologies.

We’ll analyze your contact center processes and identify and simplify common tasks your teams struggle with using Cisco Contact Center solutions. Our wallboard displays real-time metrics including queue and agent. These boards also display any Cisco UCCX and 3rd party data to help your call centers work more efficiently.

Stack8 has partnered with BroadSoft to offer, BroadSoft UC-One (Telephony) and BroadSoft CC-One (Contact Center) Cloud Telephony. We can develop and implement a customized Cloud migration plan to help you identify opportunities with Cisco – BroadSoft solutions

What our customer say about Stack8

Pierre Rochette
Director, TelecommunicationsGroup Desjardins

“The SMACS tool is easy to use and empowers our team in getting changes done in real-time, allowing us to realize efficiency gains and significantly increase our customer satisfaction.”

Thomas Blanchet
Director, IT Infrastructure Architecture PMPHarman

“We are really impressed with the Call Center work that has been carried out, the dedication over weekends that they all showed and the insane response time that they all have: within 15 minutes of a request someone is reaching out to us.”

Clifford Richstone
General Manager, ATM DivisionStanley Security

“Stack8’s on-going service is equally as impressive as the service they delivered on our initial project, as a result we have consolidated all of our business with Stack8.”

Yves Lamarre
Network EngineerPratt & Whitney

“SMACS is very easy to use, so the training required is minimal. We no longer have to bear the costs and inconvenience of having our technical staff attend long and costly training sessions in order to replace someone who is on vacation.”