Sophos Mobile Control has been setup with the profiles for our devices. I successfully installed the SMC Device Management Profile on my iPhone 6S. I am communicating successfully with the SMC and I see the company profile in the mail app however I am unable to pull mail onto the phone. I receive the message " Cannot Get Mail. The connection to the server failed."

It sounds like we are having an issue communicating with our Exchange server but I am not sure what it would be. I do not see any errors in the event log of our Exchange server or our server that is running the EAS Proxy server.

Does anyone have any suggestions on what needs to be done to get mail to pull onto the device?

It may be time to open a support ticket with Sophos or your Sophos partner (if it provides support). I suspect a configuration issue in the profile or the EAS Proxy, but I'll leave the troubleshooting to the experts.