Take Action Get Profits with Michele Scism and her guest Jennifer Lawrence & Michael Haines:

Jen Lawrence has been helping organizations improve performance and navigate change since 1994. Prior to joining Process Design Consultants, Lawrence was the Executive Director of a children's museum, a Director within the investment banking arm of a major Canadian bank, and a consultant for one of the "Big Four" consulting firms. She also ran the training and development department for the Canadian subsidiary of a Fortune 500 manufacturing company. Lawrence, who holds an MBA in Finance, has widely written and spoken on corporate culture, critical thinking, and strategic planning.

Michael Haines - I began a website called ACDirect.com back in 2001 that has become the oldest and most heavily visited e-commerce website in the air conditioning and heating industry. I've learned the in's and out's of the web on my own dime, not someone else's. I've generated almost 17,000,000 visitors and close to $40,000,000 in web sales through this and other sites I've begun and operated. I've been featured in trade magazines and have been told I possess an insightful way of communicating with different personalities. I've done local "Ask The Expert" type radio shows and was told by the host that I was the best guest they ever had. I've also hosted my own TV commercials as an on-camera read. I consult with small to medium size businesses now and can help a business owner understand (and more importantly, enact) the critical steps required for success on the web, t