Frequently Asked Questions

Will the colours look the same as the ones showed?

They will look almost the same but don’t forget images on screen look different from the real glass as Contrast and Brightness settings of a monitor could be different.We recommend seeing a printed colour chart instead.

Will my colour coated splashback be see-through?

You will not be able to see through it when it is affixed to the wall.Glass is completely opaque.

What tools do I need?

Just a tape measure and a silicone gun.

How will my splashback be fixed to the wall?

Generally coated glass is attached to the wall using a special adhesive that will not react to the coating. We recommend clear silicone adhesive. Please check HOW TO INSTALL section.

Is my glass safe?

Our toughened glass complies with BS EN 12150.

Can I use coated glass in other areas of the home?

Yes you certainly can. They look great in any position that traditional wall tiles might have been used such as bathroom or as internal glass and DIY projects for living rooms and bedrooms.

Is the glass heat resistant?

Yes, our toughened glass the glass is heat resistant, and can withstand temperatures of up to 400 oC.

Is the glass moisture resistant?

Yes, All colours can be used in environments where moisture is present but it cannot be immersed in water. Care should also be taken to avoid water infiltration on the reverse of the glass.

Can I obtain actual samples of the coloured glass?

As we do more than 20k colours most of our samples are bespoke and chargeable.

What is your return policy?

Unfortunately, we cannot offer a return service for bespoke items.

How do I pay for My Coloured Glass?

We accept payments via credit/debit cards, BACS or PayPal.

Do you offer a survey and or installation service?

We can offer survey, supply and fit service but it depends on where you are based.

Can I have holes or cut-outs in the panels?

Yes. We can be cut sockets, drill holes or cut out for cooker hoods. The accuracy of these is vital because we cut prior to toughening and once glass is toughened no changes can be made.

I was extending a kitchen in a property we had recently moved into and needed an additional splash-back to match the existing one. Not knowing who did the original my builder put me in touch with MCG at Wembley. They came out within two days, measured for my requirements, provided an accurate colour match and gave me a quotation which I accepted. The splash-back itself was relatively complex being 3 metres long with four cut outs for electrical points all of which was accomplished using one piece of glass. It took just over two weeks for the piece to be delivered but the installation took place in less than half an hour. The installer was the same person who measured for the template making sure all measurements were accurate. The end result was perfect. The colour was spot on and the cut out work on the glass was smooth allowing the electrical sockets to fit perfectly.

Such splash-backs are not cheap but the appearance and ease of maintenance are well worth the expense. I did have some contact with other installers but the builder's advice turned out to be the way to go and I am thankful to him for that. In summary MCG are a good port of call for all types of household glass requirements

Nen was extremely helpful throughout the purchase. I elected to collect the splashback from Wembley and although I did not see any signposting from Poplar view a quick phone call confirmed that I was very close and enabled me to find the workshop easily. I am very satisfied with their product.

Great service, and speedy turnaround - thank you very much. The splashback is a perfect match for our kitchen walls, and I appreciate your patience with my seemingly endless questions/changes of dimensions!

5 Stars all the way from me. From the quote to ordering, it couldn't have been easier thanks to Nen. I placed my order on a Wednesday with detailed drawings via email, I added to the order on Friday. The order was then delivered the following Friday securely packaged. Sizes were as my drawings, which included cut outs, and the colour was spot on. All in all a great service and I wouldn't hesitate to recommend. Oh, and one last thing, it was half the price that my kitchen supplier had quoted.