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I want to again thank you for really going the "extra mile" in taking care of all my concerns: I can't speak highly enough about the efforts you went through to fully address my situation.
I've already recommended you to a colleague of mine who I know has an interest in knives, and hopefully he will place an order with you in the future... and, as you can well imagine, I will certainly not hesitate to order with you again in the future, as well as recommend you to others.
Your efforts truly give many other companies something to aspire to in terms of customer service. I wish you the best of luck for your company's continued success, as all of you certainly deserve it! Many thanks again, and have a wonderful week!
Scott Y. from Cranbury, New Jersey