Support News

Courses that are designated as cross-listed, or "meets with", are not being combined properly within Canvas. Technologists are currently investigating the integration between Canvas and UW-Madison's SIS to determine the issue's cause.

The vendor, Kaltura, plans to perform scheduled maintenance to improve and extend network capacity starting at 10:00 p.m. on Thursday, December 20, through 10:00 a.m. on Tuesday, December 25, 2018. All traffic will be rerouted to a redundant data center during this timeframe. A brief interruption in the live streaming service is expected to occur when the traffic is switched.

The UW-Madison Office 365 team, in collaboration with the Office of Cybersecurity, will rollout Domain-based Message Authentication, Reporting & Conformance (DMARC) to campus to help protect your email marketing campaigns and your recipients from spam, spoofing, and phishing in July 2019. You are encouraged to proactively implement DMARC policy for your department’s subdomain before this date. Learn more about the UW-Madison DMARC project.

Blackboard plans to deploy a maintenance release to Collaborate Ultra from 1:00 a.m. to 5:00 a.m. on Thursday, December 20, 2018, during which the service may be intermittently disrupted. This release includes fixes to known issues to improve the user experience and no new features will be deployed.