NationWide Pharmacies offers a confidential online doctor service for a range of prescription treatments.

Our confidential online doctor consultation services are discreet and supervised by a UK (GMC) registered doctor. We provide a range of treatments for sensitive conditions including pain relief, erectile dysfunction (impotence), hair loss, the contraceptive pill, weight loss and malaria allowing our customers to order from the comfort of their own homes.

NationWide Pharmacies provides a range of over the counter products for vitamins & supplements, hair care, pain relief, cold & flu, nicotine replacement products as well as a range of test kits for home diagnosis.

What are GP online services?

GP online services will help you to take greater control of your health and wellbeing by increasing online access to services. You have been telling us that you want to be offered more convenience, choice, and control in how you access GP services. Increasingly, you also want to be informed and involved in decisions about care and treatment. Evidence shows that patients who are informed and involved in their own care have better health outcomes and are less likely to be admitted to hospital.

Making sure everybody is included

We recognise that computers, tablets, and smartphones are not a substitute for visiting or phoning your surgery and health services and that many people do not have access to computers or services.

To help address this, NHS England is delivering a national programme of training in digital skills and access to technology, aimed at people who might otherwise not be able to use online.

Problems acessing your GP Surgey's online services?

Please contact your GP who will be able to assist you.

Register with a letter

Ask your practice for a Patient Access registration letter. When you collect the letter from your practice, you'll need to take proof of identity (e.g. your driving license or passport) with you. When you have a registration letter, use the steps below to set up your Patient Access account:

Below the question 'Have you received a registration letter from your practice', select Yes.

Complete the details, using the information from the registration letter.

TIP: You should only enter your NHS number if it is included in the registration letter. Leave the field blank if it is not. Type your personal details, create a password (this should be longer than six characters and contain at least one number and one letter), and then complete the security questions. If you complete the security questions, you'll be able to reset your own password if you forget it in the future.

If you don't complete them, you'll need to ask your practice to reset your account. Make a note of the user ID that's generated for you, as you'll use this to sign in to Patient Access from now on. Register online If you live in England, you can register for Patient Access without a letter, using the steps below to create a basic Patient Access account. To complete the registration and get a fully active account, you need to take proof of identity to your practice and ask them to complete your registration.

Below the question 'Have you received a registration letter from your practice', select No.

Follow the instructions to find your GP practice. Type your personal details, create a password (this should be longer than six characters and contain at least one number and one letter), and then complete the security questions.

If you complete the security questions, you'll be able to reset your own password if you forget it in the future. If you don't complete them, you'll need to ask your practice to reset your account. Make a note of the user ID that's generated for you, as you'll use this to sign in to Patient Access from now on. To complete the registration and get a fully active Patient Access account, take proof of identity to your practice and ask them to complete your registration. IMPORTANT: Tickets can only be raised for Medical practices in England. If your practice is outside England, please raise your query directly with your Medical practice.