Industry report reveals the role of technology in the ‘hyper-convenience revolution’

New research by OnePoll in collaboration with Nestlé Professional® ​has found that 42% of respondents now use technology when eating and drinking out of home1​.

The survey, confirms convenience is king, with take-away apps proving the most popular form of technology, especially among millennials (41% say they use them).

It also shows that the trend for on-demand food and drink remains strong, with over half of all respondents (60%) having eaten breakfast, brunch, lunch or dinner on the go. What’s more, 70% of those surveyed said they spend 10 minutes or less on breakfast and a staggering 95% spare less than 30 minutes to enjoy lunch.

“In today’s 24/7 culture, fast paced technologies such as take-away apps, touch screen vending, smart ordering and contactless payment are driving a convenience revolution that is changing the way we eat and drink.

“To stay relevant, products and services must seamlessly fit into people’s busy and complex lives and provide a consumer experience that is straightforward and fuss free.