Price isn't the only thing that matters. If you take a little time to read the information we provide on this page, we help you to avoid pitfalls and guide you to the best car rental deal in Bassano del Grappa so you can book a car with confidence.

At least check this top 5 car rent pitfalls to avoid the most common problems:

Cars For Less was our customers' most popular broker for Bassano del Grappa during the last 12 months. We have pre-selected their search form below. Also check the other 3 brokers (click on their logos/tabs and their search form appears) to see who offers the cheapest car in Bassano del Grappa that meets your needs today. Don't forget to compare their rental conditions and service.

Our car rental brokersCars For Less, Atlas Choice, Car Del Mar and VIP Cars negotiate the best deals with all international and local car rental companies in Bassano del Grappa. Every broker has his own search form to check available rental cars.

Renting a car via our brokers is cheap and without unpleasant surprises: unlimited mileage, local taxes, airport delivery and almost all insurances are included in the quoted price. Compare their rental conditions.

The only extra insurance you may want is a No Risk Warranty to cover excess plus damage to tires, windows, roof and undercarriage. All brokers (except VIP Cars) offer this insurance for a fair price: much cheaper than at the pick-up desk of the car rental company!
When you rent via Car Del Mar a No Risk Warranty is included in the quoted price.

Excess insurance is mandatory because your own risk may already be covered by your travel insurance (including some credit card travel insurances).

Rent a car in Bassano del Grappa with confidence

Make a well-informed choice, avoid pitfalls and rent a car hassle-free.

Compare the rental conditions of our brokers (insurances, cancellation costs etc). Other conditions (like fuel policy, extra drivers fee) depend on the rental company: there's a link to these conditions next to every price quote you get after you submitted a search form.

Customer experience car rent Italy

Check what our customers have to say about car rent in Italy.

There are 44 reviews from customers who rented a car in Italy. At the top right you see how 768 customers rate our brokers and 44 rate rental companies in Italy.

When you rent a car in Bassano del Grappa, Italy the lowest price is important. But just as important are service and rental conditions. Below is an overview of the general rental conditions of our brokers. Some rental conditions depend on location (local legislation) and/or car rental company (fuell policy, deposit, one way surcharge etc.). So also check the rental conditions for a specific car in Bassano del Grappa. All our brokers give detailed information about the exact rental conditions for every car in Bassano del Grappa. After you selected a car, but before you complete a reservation. (back to search forms)

100% would rent a car from Winrent again.100% would rent a car from Thrifty again.100% would rent a car from Europcar again.100% would rent a car from Target Rent again.100% would rent a car from Sixt again.100% would rent a car from Maggiore again.75% would rent a car from Locauto Rent again.75% would rent a car from Budget again.75% would rent a car from Auto Europa again.71% would rent a car from Dollar again.50% would rent a car from Sicily by car again.100% would rent a car from Hertz again.50% would rent a car from Goldcar again.60% would rent a car from Firefly again.66% would rent a car from Avis again.

= Poor = Fair = Good = Very Good = Excellent

Last 25 customer reviews car rent Italy

Gordon McKi from Nottinghamshire (Great Britain) rented a car (intermediate) in Treviso from Winrent and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Winrent a 5 (Excellent). Gordon McKi would use the service from CarTrawler again and would rent a car from Winrent again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Winrent:
How clear were the directions on the voucher from CarTrawler:

The staff at the pick-up office of Winrent was friendly and helpfull:
Comment about other issues when picking up the car: The guy was very helpful, explained about a few dents / scratches and that we should note down any we found before setting off / take photos etc.

Dropping off the car

The staff at the drop off office from Winrent was friendly and helpfull:

General judgement

Value for money:
Comment: It wasn't the cheapest but very good service.

The service Winrent delivered:
We would rent a car from Winrent again.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Value for money

Danijel Mahulja from Rijeka (Croatia) rented a car (SUV) in Venice from Sicily by car and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Sicily by car a 1 (Poor). Danijel Mahulja would use the service from CarTrawler again but wouldn't rent a car from Sicily by car again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:
Comment: Information on your site is clear, but Sicily By Car deceives

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Comment: Information on your woucher is clear, but Sicily By Car deceives

Picking up the car

How easy was it to find the rental office/service desk from Sicily by car:
How clear were the directions on the voucher from CarTrawler:

Sicily by car offered extra insurances.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
Comment: She refused to give me a car until I found the information about the future flight on the day of the car's return. In the office there is no wireless internet, so I really had a long and complicated job finding information about the future flight.

The staff at the pick-up office of Sicily by car was friendly and helpfull:
Comment about other issues when picking up the car: An insolent, arrogant and rude staffa t office desk.

Dropping off the car

The staff at the drop off office from Sicily by car was friendly and helpfull:

General judgement

Value for money:

The service Sicily by car delivered:
We wouldn't rent a car from Sicily by car again.
Comment: A terrible and unpleasant experience at the front desk

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Value for money

Theodulus van Leeuwen from Haarlem (Netherlands) rented a car (SUV) in Palermo from Thrifty and used the service of broker CarTrawler. CarTrawler gets a 3 (Good) and Thrifty a 5 (Excellent). Theodulus van Leeuwen would use the service from CarTrawler again and would rent a car from Thrifty again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Thrifty:
How clear were the directions on the voucher from CarTrawler:

Thrifty offered extra insurances.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
Comment: I asked for extra insurance myself. Although expensive, I'm happy I took full insurance.

The staff at the pick-up office of Thrifty was friendly and helpfull:
Comment about other issues when picking up the car: Excellent service, brand new car (600 km) of the type I asked for.

Dropping off the car

There were some issues when dropping of the car at Thrifty: hard to find a gas station.... The way Thrifty solved this is rated:
Comment: It was best to return the car with a topped up tank, but it was very hard to find a gas station nearby the airport. That could be a good thing to point out at pickup: simple directions for nearby gas-stations.

The staff at the drop off office from Thrifty was friendly and helpfull:

General judgement

Value for money:
Comment: Insurance was very expensive, in fact more then the rental costs. Useful to cover all risks though, streets are very narrow in the old towns, roads may be bumpy, traffic hectic: it's very easy to obtain dents or scratches in Sicily. Eventually I did not have any damage whatsoever, but I felt at easy knowing that there would be no additional claims or costs.

The service Thrifty delivered:
We would rent a car from Thrifty again.
Comment: Good car, excellent service, well spoken in may languages, sharp price.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Value for money

CEZARY ZAHORSKI from Poland rented a car (economy) in Bari from Goldcar and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Goldcar a 4 (Very Good). CEZARY ZAHORSKI would use the service from CarTrawler again and would rent a car from Goldcar again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Goldcar:
How clear were the directions on the voucher from CarTrawler:

Goldcar offered extra insurances.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:

The staff at the pick-up office of Goldcar was friendly and helpfull:

Dropping off the car

The staff at the drop off office from Goldcar was friendly and helpfull:

General judgement

Value for money:

The service Goldcar delivered:
We would rent a car from Goldcar again.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Someone from St.Petersburg (Russia) rented a car (intermediate) in Milan from Sicily by car and used the service of broker CarTrawler. CarTrawler gets a 3 (Good) and Sicily by car a 5 (Excellent). Someone would use the service from CarTrawler again and would rent a car from Sicily by car again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:
Comment: I was misleaded by information on the Car Trawler web site. They made me believe that their additional liability waver insurance will insure me from liability payment. When I got a car at Sicily by car they said it does not, and I will have to pay in case of accident, and THEN later figure it out with the insurance company that sold me a Waver thing. That means that they (car trawler) has misleading info on the site, in order to press people to buy insurance and then receive a commission. I did not have any accidents, but this was VERY unpleasant and I had a feeling that I have been er... used. DO NOT BUY A WAVER THROUGH THEM!!! Buy it at the rental company when you come for a car, THEN it will work!

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Sicily by car:
How clear were the directions on the voucher from CarTrawler:

The staff at the pick-up office of Sicily by car was friendly and helpfull:
Comment about other issues when picking up the car: Stuff was stellar! I really loved people there.

Dropping off the car

The staff at the drop off office from Sicily by car was friendly and helpfull:

General judgement

Value for money:
Comment: Overal, service is great, a car is very good, I am satisfied.

The service Sicily by car delivered:
We would rent a car from Sicily by car again.
Comment: I have only one issue with Sicily by car. When I dropped of a car, I did not have any damages so they released a security deposit of 1200 Euros. HOWEVER, something in the procedure of releasing is technically wrong and I have ended up with 1200 frozen for a month! My bank can not help me, saying that technically they did not correctly released it, and that funds will automatically be released in a month. This is pretty disturbing.

The service CarTrawler delivered:
We would use the service of CarTrawler again.
Comment: I may but I will never buy into their b/s about accident liability waver.

[note from the editor: CarTrawler (and also we from CompareCarRent.com) explain exactly how insurances for excess (own risk) work. If you buy your excess insurance via CarTrawler you are the contract partner and the insurance pays to you if necessary. The rental company blocks the amount of excess on your credit card during the rental period, so they are sure you will pay them in case of any damage. If you buy your excess insurance via the rental company that company is the contract partner and the insurance pays out to the rental company, so in this case they don't block the amount of excess on your credit card. However: when you buy your insurance at the rental desk you will pay a lot more for the same excess insurance and renting a car becomes a lot more expensive.]

Value for money

Lucian Volar from Spain rented a car (compact) in Bergamo from Firefly and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Firefly a 5 (Excellent). Lucian Volar would use the service from CarTrawler again and would rent a car from Firefly again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Firefly:
How clear were the directions on the voucher from CarTrawler:

Firefly offered extra insurances.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:

The staff at the pick-up office of Firefly was friendly and helpfull:

Dropping off the car

The staff at the drop off office from Firefly was friendly and helpfull:

General judgement

Value for money:

The service Firefly delivered:
We would rent a car from Firefly again.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Value for money

Ivo Pastucha from Czech Republic rented a car (economy) in Cagliari from Dollar and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Dollar a 5 (Excellent). Ivo Pastucha would use the service from CarTrawler again and would rent a car from Dollar again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Dollar:
How clear were the directions on the voucher from CarTrawler:

The staff at the pick-up office of Dollar was friendly and helpfull:

Dropping off the car

The staff at the drop off office from Dollar was friendly and helpfull:

General judgement

Value for money:

The service Dollar delivered:
We would rent a car from Dollar again.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Value for money

Khachatur Khadishyan from Armenia rented a car (compact) in Milan from Europcar and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Europcar a 5 (Excellent). Khachatur Khadishyan would use the service from CarTrawler again and would rent a car from Europcar again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:
Comment: It will be better to show the prices already including 22% VAT, Deposit amount remains blocked during 10 days, it is not good

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Europcar:
How clear were the directions on the voucher from CarTrawler:

Europcar offered extra insurances.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:

The staff at the pick-up office of Europcar was friendly and helpfull:

Dropping off the car

The staff at the drop off office from Europcar was friendly and helpfull:

General judgement

Value for money:

The service Europcar delivered:
We would rent a car from Europcar again.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Mariza Skvarc from Nova Gorica (Slovenia) rented a car (economy) in Trapani from Europcar and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Europcar a 4 (Very Good). Mariza Skvarc would use the service from CarTrawler again and would rent a car from Europcar again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Europcar:
How clear were the directions on the voucher from CarTrawler:

The staff at the pick-up office of Europcar was friendly and helpfull:

Dropping off the car

The staff at the drop off office from Europcar was friendly and helpfull:

General judgement

Value for money:

The service Europcar delivered:
We would rent a car from Europcar again.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Value for money

karel jurriens from Netherlands rented a car (economy) in Trapani from Firefly and used the service of broker CarTrawler. CarTrawler gets a 3 (Good) and Firefly a 4 (Very Good). karel jurriens would use the service from CarTrawler again and would rent a car from Firefly again.

Booking the car

The website of CarTrawler did not give enough information or the information is not correct:
There was a problem with this information: not at the airport.

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Before picking up the car there has been contact with CarTrawler (by mail, phone, live chat). How helpfull and friendly they were is rated:

Picking up the car

How easy was it to find the rental office/service desk from Firefly:
How clear were the directions on the voucher from CarTrawler:

Firefly offered extra insurances.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:

The staff at the pick-up office of Firefly was friendly and helpfull:

Dropping off the car

The staff at the drop off office from Firefly was friendly and helpfull:

General judgement

Value for money:

The service Firefly delivered:
We would rent a car from Firefly again.
Comment: See clear you have a shuttle to the office from the airport , already by the booking

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Value for money

Peter Audooren from Belgium rented a car (compact) in Alghero from Firefly and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Firefly a 4 (Very Good). Peter Audooren would use the service from CarTrawler again and would rent a car from Firefly again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Comment: Instructions about how to get to the rental company where vague and confusing and turned out to be erroneous ('wait on the sidewalk of the second lane accross from the airport exit doors'). Walking about the airport and car rental companies did not help. Eventually I phoned the car rental company, who gave different instructions from the ones on the confirmation: 'walk up toe Hertz rental desk on the rental car park and wait there for the van transferring you to Firefly' ...

Picking up the car

How easy was it to find the rental office/service desk from Firefly:
How clear were the directions on the voucher from CarTrawler:

We did not get type of car that we booked (or similar) from Firefly but: free upgrade.
Comment: It's probably the local culture ... It took ages to figure out that no more cars of the requested type were available. We then got a larger car (Ford C-Max) at no extra (rental) cost. In Italy, driving a larger car is not necessarily a plus (narrow streets and shortage of parking space). Overall we were OK with the solution though. Only a pitty it took over half an hour to sort the problem.

The car was not clean. Firefly did not solve this problem immediately.
Comment: The windshield was covered with a thin film or waze: especially in the evenings with a low standing sun this resulted in very poor visibility. With the winding (mountain) roads of Sardinia, this is even dangourous. We only noticed when far away from the rental desk.

The staff at the pick-up office of Firefly was friendly and helpfull:
Comment about other issues when picking up the car: Staff was reasonably friendly, however their command of English is very very poor. I speak 3 languages in addition to English with no aveal. Unfortunately, I don't speak Italian ... Eventually, it worked out though. Staff seemed to be nervous, related to lengthy and tough discussions with prior customers ... I can understand it, but I can't help it either ...

Dropping off the car

The staff at the drop off office from Firefly was friendly and helpfull:

General judgement

Value for money:

The service Firefly delivered:
We would rent a car from Firefly again.
Comment: Possibly. Must admit if I have the choice and the price difference is marginal, I may end up renting from one of the more well known brands again instead.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Value for money

viktor starkov from Russia rented a car (compact) in Venice from Dollar and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Dollar a 5 (Excellent). viktor starkov would use the service from CarTrawler again and would rent a car from Dollar again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Dollar:
How clear were the directions on the voucher from CarTrawler:

The staff at the pick-up office of Dollar was friendly and helpfull:

Dropping off the car

The staff at the drop off office from Dollar was friendly and helpfull:

General judgement

Value for money:

The service Dollar delivered:
We would rent a car from Dollar again.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Per Ola Norberg from Stockholm (Sweden) rented a car (mini van) in Palermo from Dollar and used the service of broker CarTrawler. CarTrawler gets a 3 (Good) and Dollar a 3 (Good). Per Ola Norberg would use the service from CarTrawler again and would rent a car from Dollar again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Dollar:
How clear were the directions on the voucher from CarTrawler:

The staff at the pick-up office of Dollar was friendly and helpfull:

Problems while on the road

This problem occured: One of the sliding back doors came loos and was not able to fix. Could not use it the last days.. The people from Dollar handled this adequately:
Comment: They had no possibility to 'solv it' until I turned the car back and by then there were no discussion about whos fault it was. I hope they had it fixed before the next person rented the car.

Dropping off the car

There were some issues when dropping of the car at Dollar: Information about how to do when returning it back.. The way Dollar solved this is rated:
Comment: There were NO information about how to do when returning the car, where to leave it etc. No queuing system. First queuing in one 'queue' to find out, after quite long time that you should first talk to another person checking the car, than queuing for that (but there were no queue). Than back queuing once more to return the documents and fix the paying. Took very long time! Really annoying when you have a flight to catch.

The staff at the drop off office from Dollar was friendly and helpfull:

General judgement

Value for money:
Comment: Except for the poor handeling when returning the car everything was OK. The car was nice and tidy. Picking it up was easy even if it was a bit complicated to find out that you has to take a shuttlebus to the car rental office.

The service Dollar delivered:
We would rent a car from Dollar again.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Value for money

Timothy Porter from Kensington Gardens (Australia) rented a car (compact) in Milan from Locauto Rent and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Locauto Rent a 4 (Very Good). Timothy Porter would use the service from CarTrawler again but wouldn't rent a car from Locauto Rent again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Comment: The voucher clearly stated that the one-way drop-off fee was included, but Locauto charged an extra 60 euro for this and have so far refused to refund it.

Picking up the car

How easy was it to find the rental office/service desk from Locauto Rent:
How clear were the directions on the voucher from CarTrawler:

The staff at the pick-up office of Locauto Rent was friendly and helpfull:

Dropping off the car

The staff at the drop off office from Locauto Rent was friendly and helpfull:

General judgement

Value for money:
Comment: See above re one-way fee

The service Locauto Rent delivered:
We wouldn't rent a car from Locauto Rent again.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Value for money

Peter Wallach from Weehawken, NJ (United States) rented a car (compact) in Milan from Dollar and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Dollar a 5 (Excellent). Peter Wallach would use the service from CarTrawler again and would rent a car from Dollar again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:
Comment: My complaint is that the car advertised did not hold the amount of luggage stated, and I needed to upgrade right there on the spot, and it cost me another $350.00.

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Before picking up the car there has been contact with CarTrawler (by mail, phone, live chat). How helpfull and friendly they were is rated:

Picking up the car

How easy was it to find the rental office/service desk from Dollar:
How clear were the directions on the voucher from CarTrawler:

The staff at the pick-up office of Dollar was friendly and helpfull:
Comment about other issues when picking up the car: As I said my only complaint was that the car was not big enough and it should have been.

General judgement

Value for money:
Comment: As I said my only complaint was that the car was not big enough and it should have been. I had to upgrade for a lot of money.

The service Dollar delivered:
We would rent a car from Dollar again.
Comment: As I said my only complaint was that the car was not big enough and it should have been. I had to upgrade for a lot of money.

The service CarTrawler delivered:
We would use the service of CarTrawler again.
Comment: As I said my only complaint was that the car was not big enough and it should have been. I had to upgrade for a lot of money.

Value for money

Ike Olivotto from Ancona (Italy) rented a car (economy) in Alghero from Dollar and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Dollar a 1 (Poor). Ike Olivotto would use the service from CarTrawler again but wouldn't rent a car from Dollar again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Dollar:
How clear were the directions on the voucher from CarTrawler:

There were credit card issues. The way Dollar solved this is rated:
Comment: They charged me a night pick up even if it was not dued. I tried to contact there for so many times without an answer and I m still waiting to be refounded. I stayed in the line for 2 hours before having the car even if my plane was on time. I now opened a claim with my credit card. Absolutely a NEGATIVE experience, never more!The informatie the CarTrawler provided about credit cards was sufficient and correct. Credit card information on the voucher is rated

The car was not clean. Dollar did not solve this problem immediately. This solution is rated:
Comment: the car was nesty and the gas was less of what declared.

The car had technical problems. Dollar did not solve this problem immediately. This solution is rated:
Comment: There was a big damage that was not declared when I signed the contract

The staff at the pick-up office of Dollar was friendly and helpfull:
Comment about other issues when picking up the car: They wanted me to charge a night pick up whan I was there since 10 o cloack. I refused to pay that and immediately after I went back home they chatged my CC, I m still waiting to have an answer from them even if I called thousends of times (never replyed) and sent out lot of emails.

Dropping off the car

There were some issues when dropping of the car at Dollar: Extra charge on CC. The way Dollar solved this is rated:
Comment: They told me that the night pick up was not going to be charged instead they did it in the evening as soon as I left

The staff at the drop off office from Dollar was friendly and helpfull:

General judgement

Value for money:
Comment: Absolutely unprofessional

The service Dollar delivered:
We wouldn't rent a car from Dollar again.
Comment: Never more

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Ekaterina Podgornaia from Kursk (Russia) rented a car (economy) in Genoa from Europcar and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Europcar a 5 (Excellent). Ekaterina Podgornaia would use the service from CarTrawler again and would rent a car from Europcar again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Europcar:
How clear were the directions on the voucher from CarTrawler:

The staff at the pick-up office of Europcar was friendly and helpfull:

Dropping off the car

The staff at the drop off office from Europcar was friendly and helpfull:

General judgement

Value for money:

The service Europcar delivered:
We would rent a car from Europcar again.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Value for money

Anonymous from Amsterdam (Netherlands) rented a car (economy) in Cagliari from Goldcar and used the service of broker CarTrawler. CarTrawler gets a 3 (Good) and Goldcar a 2 (Fair). Anonymous would use the service from CarTrawler again but wouldn't rent a car from Goldcar again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Goldcar:
How clear were the directions on the voucher from CarTrawler:

Goldcar offered extra insurances that were excessive.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:

The staff at the pick-up office of Goldcar was friendly and helpfull:
Comment about other issues when picking up the car: There are 3 staffs in the office but only one person takes care of the customers in spite of many customers waiting in queue. Another 2 staffs never care. We had to wait more than one hour. The lady who takes care is good though.

Dropping off the car

The staff at the drop off office from Goldcar was friendly and helpfull:

General judgement

Value for money:
Comment: Drop off office should be separately located in the parking place apart from pick up office.

The service Goldcar delivered:
We wouldn't rent a car from Goldcar again.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Value for money

Peter Bergambagt from Apeldoorn (Netherlands) rented a car (economy) in Alghero from Locauto Rent and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Locauto Rent a 4 (Very Good). Peter Bergambagt would use the service from CarTrawler again and would rent a car from Locauto Rent again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Locauto Rent:
How clear were the directions on the voucher from CarTrawler:

We did not get type of car that we booked (or similar) from Locauto Rent but: free upgrade.
Comment: perfect, a brand new car.

Locauto Rent offered extra insurances.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:

The staff at the pick-up office of Locauto Rent was friendly and helpfull:
Comment about other issues when picking up the car: there was only no one at parking place. So we had to walk in and back to the car.. It was on business hours.Just a tip: it was very difficult to find a gasstation near the airport. We had to drive all the way to Alghero. There is a station very close, but not on the mainroad. So leave a message in the car by pickup

Dropping off the car

The staff at the drop off office from Locauto Rent was friendly and helpfull:

General judgement

Value for money:
Comment: perfect. Much better as in Cagliairi

The service Locauto Rent delivered:
We would rent a car from Locauto Rent again.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Value for money

Gintaras Griskonis from Lithuania rented a car (mini van) in Cagliari from Locauto Rent and used the service of broker RentalCars. RentalCars gets a 5 (Excellent) and Locauto Rent a 5 (Excellent). Gintaras Griskonis would use the service from RentalCars again and would rent a car from Locauto Rent again.

Booking the car

The website of RentalCars gives enough information and this information is correct:

The voucher and the confirmation mail received from RentalCars after booking the car did not provide sufficient and correct information:
There was a problem with this information: insurances.

Picking up the car

How easy was it to find the rental office/service desk from Locauto Rent:
How clear were the directions on the voucher from RentalCars:

The staff at the pick-up office of Locauto Rent was friendly and helpfull:
Comment about other issues when picking up the car: Everything was fine

Dropping off the car

The staff at the drop off office from Locauto Rent was friendly and helpfull:

General judgement

Value for money:

The service Locauto Rent delivered:
We would rent a car from Locauto Rent again.

The service RentalCars delivered:
We would use the service of RentalCars again.

Bohumil Velikovský from Zlín (Czech republic) rented a car (economy) in Trapani from Budget and used the service of broker RentalCars. RentalCars gets a 2 (Fair) and Budget a 3 (Good). Bohumil Velikovský would use the service from RentalCars again but wouldn't rent a car from Budget again.

Booking the car

The website of RentalCars gives enough information and this information is correct:

The voucher and the confirmation mail received from RentalCars after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Budget:
How clear were the directions on the voucher from RentalCars:

The car was not clean. Budget did solve this problem immediately. This solution is rated:

The staff at the pick-up office of Budget was friendly and helpfull:

Dropping off the car

The staff at the drop off office from Budget was friendly and helpfull:

General judgement

Value for money:

The service Budget delivered:
We wouldn't rent a car from Budget again.
Comment: Distance from the office to pick-up place is very long.

The service RentalCars delivered:
We would use the service of RentalCars again.
Comment: OK

Value for money

Daniela Niculescu from Bucharest (Romania) rented a car (mini) in Catania from Auto Europa and used the service of broker RentalCars. RentalCars gets a 3 (Good) and Auto Europa a 2 (Fair). Daniela Niculescu would use the service from RentalCars again but wouldn't rent a car from Auto Europa again.

Booking the car

The website of RentalCars did not give enough information or the information is not correct:
There was a problem with this information: insurances.
Comment: Please mention any additional deposits or warranties that the car provider is charging for. 1500 euros as a deposit for a rented car is just out of any understanding

The voucher and the confirmation mail received from RentalCars after booking the car did not provide sufficient and correct information:
There was a problem with this information: insurances.
Comment: as above, to be mentioned any additional costs (deposit/warranty) as you might wake up without the possibility to take the car you paid for on internet.

Picking up the car

How easy was it to find the rental office/service desk from Auto Europa:
How clear were the directions on the voucher from RentalCars:

There were credit card issues. The way Auto Europa solved this is rated:
Comment: They wouldn't give me the car already payed on internet, without paying the 1500 euro as a deposit. And they are not suppose to charge more than 500 euros according to the rights of a civil man.The informatie the RentalCars provided about credit cards was not sufficient and correct. Credit card information on the voucher is rated

We did not get type of car that we booked (or similar) from Auto Europa but: they gave me a car that they said was simillar, but I cannot know that.
Comment: yes, to present prices for the car they were given, just to be sure that is according to the one rented on internet

Auto Europa offered extra insurances that were excessive.
The info the RentalCars provided on the voucher about not needing extra insurances was clear:
Comment: there were no info about any deposit

The staff at the pick-up office of Auto Europa was friendly and helpfull:

Dropping off the car

The staff at the drop off office from Auto Europa was friendly and helpfull:

General judgement

Value for money:
Comment: the deposit of 1500 euros was hudge

The service Auto Europa delivered:
We wouldn't rent a car from Auto Europa again.
Comment: depends

The service RentalCars delivered:
We would use the service of RentalCars again.
Comment: just to post any additional 'surprises' that might occur in the moment of picking up the car

Value for money

Lars Fiskbaek Pedersen from Copenhagen (Denmark) rented a car (standard) in Brindisi from Budget and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Budget a 5 (Excellent). Lars Fiskbaek Pedersen would use the service from CarTrawler again and would rent a car from Budget again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Budget:
How clear were the directions on the voucher from CarTrawler:

The staff at the pick-up office of Budget was friendly and helpfull:

Dropping off the car

The staff at the drop off office from Budget was friendly and helpfull:

General judgement

Value for money:

The service Budget delivered:
We would rent a car from Budget again.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

Value for money

Anonymous from Greece rented a car (mini) in Milan from Firefly and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Firefly a 1 (Poor). Anonymous would use the service from CarTrawler again but wouldn't rent a car from Firefly again.

Booking the car

The website of CarTrawler did not give enough information or the information is not correct:
There was a problem with this information: extra costs.
Comment: I DID NOT REALISE WHEN BOOKING THAT I WOULD HAVE TO PAY ONE HUNDRED (100) EURO FOR 40 LITERS OF GAS!!!!!!!!!

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Firefly:
How clear were the directions on the voucher from CarTrawler:

The car had technical problems. Firefly did not solve this problem immediately. This solution is rated:
Comment: THE TYRES WERE IN BAD CONDITION.

The staff at the pick-up office of Firefly was friendly and helpfull:
Comment about other issues when picking up the car: IT TOOK THEM 40 MINUTES TO PICK ME UP FROM AIRPORT.

Dropping off the car

The staff at the drop off office from Firefly was friendly and helpfull:

General judgement

Value for money:
Comment: YOU SHOULD RE EXAMINE THIS COOPERATION.

The service Firefly delivered:
We wouldn't rent a car from Firefly again.
Comment: THEY CHARGE GASOLINE 2 EURO PER LITER PLUS TAX!!!!

The service CarTrawler delivered:
We would use the service of CarTrawler again.
Comment: NO PROBLEM WITH CAR TRAWLER.

Ivor Knox from Brighton (Great Britain) rented a car (economy) in Olbia from Dollar and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Dollar a 2 (Fair). Ivor Knox would use the service from CarTrawler again but wouldn't rent a car from Dollar again.

Booking the car

The website of CarTrawler gives enough information and this information is correct:

The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:

Picking up the car

How easy was it to find the rental office/service desk from Dollar:
How clear were the directions on the voucher from CarTrawler:

The staff at the pick-up office of Dollar was friendly and helpfull:
Comment about other issues when picking up the car: It took us over an hour to queue up to get the car. Really really unacceptable

General judgement

Value for money:

The service Dollar delivered:
We wouldn't rent a car from Dollar again.

The service CarTrawler delivered:
We would use the service of CarTrawler again.

CompareCarRent.com is a car rental comparison site. Our mission is to make renting cars more transparent. By providing as much honest and independent information as possible we make it easy to compare prices and rental conditions, so our visitors can rent a car for the lowest price and with the best rental conditions, without surprises or hidden costs.