Enhance your management skills through this course for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included). By the end of the course we will have you managing like a pro - quickly and with confidence.

Unit 2
Employee Engagement
-Motivating and engaging employees to get the job done
-Tools and techniques to increase employee buy-in and commitment
-How to communicate with employees and get them involved and engaged in their own performance evaluations

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.

How the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

Participate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.

What you will do

For each Unit, you will:

Have the option of accessing the online readings

Listen to the audio presentation for the Unit and view the slides

Have the option of taking a self-quiz to see how much you have learned

Engage in written online discussion with your instructor and other participants

For best learning, you should make one or more comments at 2-3 different times each day, since it is a week long course.

The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.

Discussion

The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each day to maximize your learning and enjoyment of the course.

The instructor, Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. She has experience teaching this program face-to-face for Riverside Community College.

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.

This program has been approved for 24 HR (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

What some students say:

"It was great to reconnect with the DiSC. I also appreciated better understanding the basics of job descriptions and how to best work with your staff to assess their work. Thanks Sally!" - Patricia Williams

"This course has given me some great tools and insight that I believe will help in my new manager position. Thanks Sally!" - Becky Avila

Course objectives

Understand how job expectations drive job performance.

Learn how to evaluate job performance.

Learn how to motivate and engage employees.

Understand different types of motivation and rewards.

Understand your behavioral tendencies.

Understand the impact of your behavior on others.

Understand how you perceive others.

Recognize how others perceive you.

-mprove your communication with others.

Course outcomes

Understand how to improve performance through clear job expectations.

Learn how to identify and determine job expectations.

Understand how to evaluate and identify skill gaps with job performance.

Understand how to create accountability for job performance.

Learn how to motivate and engage employees in ways other than pay.

Understand how to link employee behaviors to the job performance you need.