Michael
Coins Ltd cannot be liable for any losses or damage caused by the postal services

or the
customs services.

Reads
CLAIMS
(below)

Michael
Coins Ltd can send to MOST countries in the world with the exception of

CANADA;CHINA & United
States of AMERICA

The
reason for NOT sending to Canada - please see at the bottom of this page
!

The
reason for NOT sending to U. S. A. - please see at the bottom of this page
!

****************************************

NOTE:
As of 1 April 2014 the post office has reduced the level of

compensation
for loss or damage to items sent World Wide

DOWN
from a maximum of£500.00to
now ONLY £250.00**

See
details further below

************************************

TO
ORDER: If you find anything
of interest on any of our lists you will need to check that it is still in stock.

To do
this you will need to:

(1)
By e-mail
to michael@michael-coins.co.uk. Emails will be read and answered when I at home and on the computer - that
is as long
as our server is not having problems delivering them or our computer is playing
up - as it is does from time to time ! As I am no longer in London I
regret that my internet signal is flaky at the best of times !

(3)
Or by telephone on
07986336110. Please
telephone at sensible
hours Monday
to Friday 9:00
am to 6:00 pm. I
am out and about much of the time as
I am semi-retired and NOT
tied to an office anymore.So
there might be times you cannot reach
me! Email will still be the easiest way for me to correspond with you and it
means we both have a record of your query or order.

****************************************

The
HOLDING of Coins, Banknotes, etc.

As
soon as we confirm that the coins, items, etc. are available to you and that you
require them - the item(s) will be held for you. The item(s) will
still remain visible on the web site
-

But
the item(s) will now appear boxed in red.

The
item(s) will be held for a couple of days whilst we await payment. On receiving
payment the item(s) will disappear from our list. However, if we do not receive
payment within what we consider a reasonable time for your posting payment and
our receiving it - the red
[HOLD] will come off and the
item(s) will again be available for sale.

Please
- Anyone
who does not send payment - will NOT have item(s) HELD
for them in future.

£££££££££££££££££££££££

PAYMENT:ALL
transaction have to be paid
for in advance in British Pounds Sterling or whatever currency has been agreed with us, at that time.

~~~~~~~~~~~~~~~~~~~~~~~~~

UK:

We accept:

Bank
to Bank transfers (known as BACS).
Our preferred optionas
it saves a long journey into Reading !

Can be done online from your computer; by telephone or

by going into your branch. We would give you our account

details if you wish to make a BACS payment.

U.K.
Bank cheques. Cheques should be made payable to -
Michael
Coins Ltd Please be aware
that it

can
take 7 days (5 working days) from the time we receive the cheque (with the post
these days that couple be a couple of days, minimum) and then our need to take
it to a bank in Reading. So not the fastest option.

Cash.
If sending cash by post - please
use 'Special delivery' - It is the safest option and one can get

compensation from the Royal Mail if lost !

PayPal.
We regret but for UK clients
we don't accept PayPal payments as we have had, in the past, an

unfortunate con trick by someone saying that they did not receive the coin even
though it was

sent by special deliver and a signature proof of acceptance. PayPal accepted the
client's version

that he had not
received the coin and refunded him the money leaving us with no 'coin' and no

payment ! I am sure that 99% of people are honest. It took just one person to
spoil that.

I am also a member of the IBNS (International Bank Note Society) and on their
forum there have

Clients in the UK I regret need to use either BACS or cheque (cash - as last
resort !).

~~~~~~~~~~~~~~~~~~~~~~~~~

Europe
& Overseas:

There are
several methods of payment:

1.
A (£) Pound
Sterling "Bank draft or money order" drawn on a British Bank is the
most acceptable and made payable to - Michael
Coins Ltd.

2.
An alternative
is a Bank transfer: This isfrom your bank directly to our bank -
that is as long as you pay ALL of the
charges involved - your end and my end - it could be FREE or up to £12.00 + depending on banks and the system used - BACS or CHAPS.

*
I
have been advised that - BACS (Approximately 3 working day for a transfer) and are the cheapest way to transfer money and are
normally free……CHAPS are (possible) same day transfers however ALWAYS
incurs a charge of between £15 - £25 or more.

3.
Payment via 'Paypal' - is our least preferred method of payment
and will only be accepted for small

However,
payment using 'Paypal' will involve a small
cost to the client (you).

For
International transactions (i.e. Europe, USA & Rest of the World)

PayPal
have a sliding scale depending where in the world you are !

The
rate commence at 3.9% and
climb to 6.5%
commission, plus 20 pence,
per transaction.

The
U.S.A. at present is 4.4% plus20 pence, per transaction.

PayPal
have now messed around with its cross border fees page that it difficult to
understand what exactly their charges are !?

So
for us to receive the correct amount (or a close as possible), after the
'PayPal' charges we need to add to that amount to any order:

Some clients ask why we add these fees to the final cost: -

Simple
answer - that way everyone pays the SAME price for the items we supply !

When
we make out an invoice for say £50.00 we expect £50.00 and anyone paying by
cash or cheque pays that £50.00. We also accept bank transfer, as shown above,
as long as the client pays the bank charges and we receive the £50.00.
Therefore it would be unfair to all those other people that pay in that way if
we were to accept £46.50 from people that want to pay by PayPal and it would
certainly mess up our accounts !

This
way EVERYONE pays the same price for the same goods. So please do not ask us to
absorb the PayPal fees now that the reason why they are added is made clear !

Yes,
we know that several other companies absorb the costs - the reason being that
they normally charge more than we do of the goods in the first place (there is
no such thing as FREE - it all has to be paid somehow) !

We
are accepting to use PayPal as a payment system to help those people abroad that
can find it complicated and / or expensive to pay us in any other way. For amounts under
£50.00 it could be more advantageous to use PayPal than paying bank charges on a bank
transfer.

~~~~~~~~~~~~~~~~~~~~~~~~

£$£$£$£$£$£$£$£$£$

Sorry
- We do not accept card payment.

The
reason:TOO expensive and we will
not load our prices just to line the pockets of the card companies.

$$$$$$$$$$$$$$$$$$

APPROVAL: All
item(s) except books
that are considered unsatisfactory may be returned within seven days of receipt for
a full refund on condition that the item(s) are returned in the same condition
that they were sent.

~~~~~~~~~~~~~

POSTAGE:U.K. inland -
For coins & Banknotes. As of 1
April 2014

We
advise using Special
Delivery for all items
sent that have a value of OVER £50.00

(1) Special
Delivery:

Up to
100gms £7.50
(Insured to £500.00)

Up to
100gms £8.50
(Insured to £1000.00)

Up to
100gms £10.00
(Insured to £2500.00)

*************************************************

Up to
500gms £8.50
(Insured to £500.00)

Up to
500gms £9.50
(Insured to £1000.00)

Up to
500gms £11.00
(Insured to £2500.00)

*************************************************

Up to
1000gms £9.50
(Insured to £500.00)

Up to
1000gms £10.00 (Insured
to £1000.00)

Up to
1000gms £12.50
(Insured to £2500.00)

**************************************************

Up to
2000gms £12.00
(Insured to £500.00)

Up to
2000gms £13.00 (Insured
to £1000.00)

Up to
2000gms £15.00
(Insured to £2500.00)

**************************************************

The
weight limit is up to 10 Kilos and the prices get high !

So
if the weight is under 4 kilos it would be cheaper to do as 2 parcels, if
possible.

~~~~~~~~~~~~~~~~~~~~~~~~~~~

We
suggest that items UP TO £50.00 in value can be sent by 'Signed
for'
post.

The
Post Office have made changes to the postal rate and size of items over 25 mm
thick !

This
is so complex that it will depend on the size and weigh and we will only be able
to quote once we have taken the parcel to the post office ! (MORE WORK !!)

Please
read this part carefully :-

CLAIMS:
UK

At present we
can only insure items up to £2,500.00*.

WE send all
items out using the Royal Mail - If
any claim for compensation arises due to any loss or damage we will ONLY
pay out after and if the claim is successful.

Also we will only pay out what
monies we can recover from the post office.

E.g.
If you ask us to send you a 'packet' is worth £3,500.00 and it is posted to a UK address we can
ONLY claim up to
£2,500.00 from the post office (and hopefully recover that amount from them).

I
understand that may seem unfair as you are not to blame for this loss but then
nor are we.

We
will advise you of this risk BEFORE you purchase anything worth over £2,500.00

* If at all possible we would suggest
sending the items if valued at OVER £2,500.00 in several packets if they can be
split up to keep under the £2,500.00 level - but if it is only one coin
that is worth well over £2,500.00 then that becomes impossible !

CLAIMS:
World Wide

NOTE:
As of 1 April 2014 the post office has reduced the level of

compensation
for loss or damage to items sent World Wide

DOWN
from a maximum of£500.00to
now ONLY £250.00**

If
any claim for compensation arises due to any loss or damage we will ONLY
pay out after and if the claim is successful. Also we will only pay out what
monies we can recover from the post office.

E.g.
If the packet is worth more than £250.00 and posted to a address World wide
(other than the UK) we can ONLY claim up to £250.00 from the post office (and hopefully recover that amount from them).

Any
extra monies: i.e. if an items is sent worth £350.00 then we CANNOT pay out the
extra £100.00 (or whatever amount over £250.00). That amount would be as your
risk.

I
understand that may seem unfair as you are not to blame for this loss but then
nor are we.

We
will advise you of this risk BEFORE you purchase anything worth over £250.00

** If at all possible we would suggest
sending the items if valued at OVER £250.00 in several packets if they can be
split up to keep under the £250.00 level - but if it is only one coin
that is worth well over £250.00 then that becomes impossible !

For
Clients in the UK that wish to pay by PayPal
please note my comments after POSTING
ABROAD.

POSTING ABROAD:

New postal prices as of 1 April
2014

Again
a total change in post office pricing structure.

Anything
other than a pure LETTER is now deemed a "small parcel" !!!

There
is now a ONE price blanket rate for any packet up to 100 grams.

So
even if it is only 1 coin at 20 grams it would still cost at this rate.

For
clients that pay us by PayPal we are obliged to send items by insured post.

The level
of insurance you want us to use is up to you ! However, we have to obtain a signature
for any item(s) sent by post - we regret we CANNOT send any items by ordinary post
because if it or they go missing we cannot claim any monies and the client can
still get a FULL refund as there is no proof of the client receiving the packet.

We
can therefore end up with NOTHING ! So sorry we are OBLIGED to send ALL
items by a postal system - that require a signature from the recipient.

~~~~~~~~~~~~~~~~~~~~~~~

With
regret we will not send items to the

United
States of America (Dec. 2016)

I
regret but due to on going problems with the US mail

for
NO longer tracking International Signed for
packets

once
it reaches the USA to one of its

International
Service Centers

We
cannot guarantee delivery or compensation

once
the packet leaves the UK !!

For
that reason it is with deep regret we

feel
that we can no longer
send items to the

United States of America

until
the US postal system resumes the tracking

of
UK packets once it is the USA system.

Claiming
for packets that go missing (non-arrivals)

at
their destination causes problems to our clients

and
problems to ourselves !

~~~~~~~~~~~~~~~~~~~~

With
regret we will not send items to

CANADA

We
regret but due to several problems with Canadian Customs

over
the last couple of years we are now unwilling to send any items

of
coins or banknotes - to Canada

A
set of gold coins was stopped and opened by the Canadian Customs

and
due to mishandling the case and a coin was slightly damaged.

The
client rejected the set and it was returned to the UK.

*(I
believe that the client also rejected to pay an import tax that was liable !?)

That
part I cannot verify.

Another
case in question was a couple of George VI British pennies.

were sent out, they too were rejected

and
returned with a very clear label stating

"NOT
ADMITTED TO CANADA".

The
client asked both the post office and the customs why -

both
denied responsibility and suggested - try again.

The
parcel was sent again, from the UK, with the same result -

it
was again returned - with the same label !?

On
the 3rd time the coins were sent - uninsured (clients risk) as a

simple
letter - no customs form, etc. and these did arrived safely.

***

Therefore
I regret by I can do without these problems.

Until Canada Customs & Canada Post

get
their act together we regret that we cannot supply to

anyone
that has an address within Canada ! - Sorry

***

Letter
from a potential Canadian client (November 2010)

It is an unfortunate
situation with the Canadian customs / postal system, one which I do not
understand either!

I have heard so many
horror stories about coins being returned and extra charges being levied on the
recipient, it just doesn't make any sense. I am a client of a British Coin
Company (Name given but for several reason will not list) and I guess he
must have had some issues in the past with Canada as he sends me coins (a method
is given - again which I will not show so as not to compromise the method,
client or sender) and they generally make it !

Even so a
couple of packages have been mauled by customs and poorly taped back together
again, I understand your frustration with the system.

~~~~~~~~~~~

Letter
from a Canadian client that bought my book (December 2010)

I received my coins
from the Workman Part II sale and got clobbered for import duty at 6.5 % + GST
for the retail value of the coins! Not a happy camper but what do I do in
that situation, send them back to England?

To me it is just
another way that a Government can make an easy buck!

Letter
from a potential Canadian client (February 2011)

Hi,
sorry not to get back to you as I have been checking the Canada Customs issue
with coins.

What
you have advised on your web site is 100% accurate in that Customs are
damaging coins and taking no responsibility for their actions. However I
know that one collector has initiated a law suit against Customs for
damaging a very rare coin.........I am not sure of the details however.