Facilities

Parents & Children - We’ve got everything you need to enjoy a family shopping trip.

Baby changing facilities

Baby Changing facilities are available on the ground floor just off the Resort atrium (beside Las Iguanas), and in selected restaurants including Las Iguanas who also offer free baby food for their customers, along with bottle warming on request. Our parent and baby room provides a spacious private area for changing and feeding your little one. The Resort welcomes breastfeeding mothers.

Disabled Facilities

You’ll find disabled parking spaces on every level of our multi-storey car park and disabled toilets on the ground floor just off the Resort Atrium beside Las Iguanas.

Lifts to each level are located on the ground floor next to Las Iguanas.Mobility Scooters are available to hire free of charge on request from our Guest Services team, you’ll find them on the ground floor in our Atrium or you can call them on 0121 273 1230.

Parking

All information on getting to, parking and navigating yourself around the Resort can be found on the Getting Here section of this website or from any of the interactive information kiosks within the building.

Our multi-storey car park can accommodate vehicles up to 2.1m in height.

Dedicated spaces for disabled and Blue Badge drivers are located in all of our car parks which follow the Resorts World Birmingham parking tariff.

Electric Car Chargers are available on Level B of our multi-storey car park. There is no charge for using these chargers. Users will need to install an app on their phone in order to use them longer than 30 mins (emergency charge). More information is available via the links below: