Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order. Orders can be accepted from addresses within the UK only.

When you receive our confirmation of order, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

All prices include postage and packing to addresses within England & Wales. Customers living elsewhere in the UK please call 01579 363660.

Delivery Schedule

We will endeavour to process and despatch all orders within 2-5 working days.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders including VATable goods such as alcohol, 15% VAT is added. All other orders are VAT free.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. For returns please see the returns policy.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can phone or fax us on 01579 363660 or write to us at The Cornish Cheese Company Ltd, “Cheesewring”, Knowle Farm, Upton Cross, Liskeard, Cornwall PL14 5BG