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Guest Services

Guest Services

Los Angeles Visitor Information Center

The Visitor Information Center is located on level 2 between Dolby Theatre and Starline Tours and is your one-stop shop for visitor assistance including destination information, directions, public transportation questions, restaurant recommendations, sightseeing options and the purchase of discounted tickets to area attractions and events. Multilingual agents from the Los Angeles Tourism & Convention Board staff the Visitor Information Center, which also offers a variety of travel guides and maps. For more information about things to do and where to stay, go to discoverLosAngeles.com, or follow the tourism board on Facebook at Facebook.com/LosAngelesFan or on Twitter, Instagram and Pinterest at @discoverLA.

Hours of Operation: 9:00a.m. – 10:00p.m. Monday – Saturday 10:00a.m.-7:00p.m. Sunday Closed on Thanksgiving Day, Christmas Day and the day before and the day of the Academy Awards

Go Metro to Hollywood!

The Metro Red Line is conveniently located directly below Hollywood & Highland, in the heart of Hollywood. And with the Metro Trip Planner, it’s easier than ever to find your way!

Step outside Hollywood/Highland station and you’re on the Walk of Fame, just steps away from world-class shopping and dining, Dolby Theatre, and the best view of the Hollywood Sign – all at Hollywood & Highland. From sightseeing with the family to happy hour drinks with the gals, from movie premieres and awards ceremonies to hot nightclubs, you’ll discover the best of Hollywood begins here.

Electric Vehicle Charging Stations

Hollywood & Highland offers 20 EV charging stations, available on parking level P2. Charging is complimentary for four hours, afterwards you may relocate vehicle to regular parking or valet. Parking rates still apply.

Dolby Theatre Box Office

(323) 308-6300 Dolby Theatre is the crown jewel of Hollywood & Highland Center. The world-renowned theatre is best known as the permanent home of the Academy Awards®

Dolby Theatre Tour

(323) 308-6300 The 3,332 seat Dolby Theatre, located in the heart of Hollywood & Highland Center, opened in November 2001 and soon thereafter became known to more than one billion people across the globe as the first permanent home of the glamorous Academy Awards®. As a first class live entertainment venue, Dolby Theatre has hosted a wide range of prestigious artists and events including Celine Dion, Prince, Elvis Costello, Stevie Wonder, American Ballet Theatre and various touring Broadway productions.

Chinese Theatres Box Office

Foreign Currency Exchange

Phone (323) 463-3333Currency exchange services are available at the Starline Tours booth located in the forecourt of the TCL Chinese Theatre IMAX (where the celebrity hand and footprints are located). 7 Days a week, from 8am to 5pm, while funds are available. Small fees apply.

Starline Tours

(323) 467-6412

STARLINE TOURS is the oldest and largest sightseeing tour company in Los Angeles, California, offering Hollywood Tours, Los Angeles Tours and celebrity tours of homes. Having pioneered the famous Movie Stars Homes Tour in 1935 – over 75 years ago!

Starline offers a full range of sightseeing tours, with Hollywood Tours and Los Angeles Tours including the Grand City Tour of L.A. and the Hop-on, Hop-off Double Decker City Tour from Downtown L.A. City to the beaches of Santa Monica and tours to major attractions including Universal Studios, Disneyland, J.Paul Getty Center, Knott’s Berry Farm, Sea World, and many others!

Starline Tours picks up and drops off from most hotels in the greater L.A. city tour area. Starline’s Los Angeles tours and Hollywood tours are fully commented by professional guides, in comfortable air conditioned coaches or mini-buses. The only exception being the CitySightseeing Hop-On Hop-Off Tour which is guided by GPS pre-recorded professional commentary while riding on an open-top double decker bus.