Please note that this extension is provided as is. It is recommended to always backup your installation prior to use.

Overview

Points and Rewards by aheadWorks

Now you can greatly improve your Magento Community Edition store's functionality. With the Points & Rewards Magento extension, you get the expanded and improved reward points system which allows you to award your customers for their "good" behavior – buying products in your store, inviting their friends, etc.

Our new Magento module offers the points and rewards system implemented as well as the referral program. With Points & Rewards extension, you get one of the most powerful solutions for enhancing customers' loyalty, improving user experience, and increasing sales rates.

Rule Creation Abilities
Flexible Points & Rewards rules allow your customers to earn different number of points while buying products from various categories, with certain SKU, price, or any other item attribute.

Referral System
The Points & Rewards extension offers the built-in referral system with flexible settings, so that you can reward your customers for inviting their friends as well as for their referrals' purchases. Stimulate your customers to tell their freinds about your Magento store!

Advanced Notifications
Show your customers that you care about them - inform them about their points balance update immediately and notify of the points expiring date beforehand. The Points & Rewards extension allows tracking the transactions history exactly in the customers area. Moreover, your consumers can subscribe to balance update and get notifications about the points amount change by email.

Balance & Transactions Control
Your customers can always check their points balance right in the Account page of your store, and the current exchange rates keep them in the know how many poits can be redeemed for discounts.

The Points & Rewards extension allows tracking the transactions history exactly in the customers area. Moreover, your consumers can subscribe to balance update and get notifications about the points amount change by email.

Change Points Balance from Backend for:* Each customer individually
The Points & Rewards Magento module adds its own tab on the Customer Information page in the backend. Thus you can manage the points balance of every customer on individual basis - either increase or reduce. You can also subscribe\unsubscribe customers from points expiration and balance update notifications.

* A group of customers automatically
If you need to change the points balance of a group of customers at a time, you can easily use the high end extension's feature of the mass balance update. Just filter all your current customers in the way you need - by group, country, website, or however else, - and specify the points amount you want to add or subtract.

Other extension features:
* PE compatibility
* Easy 2-minute installation
* 100% open source
* 15 day money back – satisfaction guaranteed
* Lifetime bug free guarantee
* Meets Magento programming practices for most versions and customizations compatibility
* Free upgrades during support period
* Our excellent support team is waiting to hear from you each business day from 9:00 am to 5:00 pm GMT

Changelog v.1.7.6

+ Set up expiration date for points in manual transactions
+ Edit points expiration date per each transaction
* Inability to make a refund if a product was bought via points only
* Inability to add a transaction if "Reward points expire after, days" field was empty
* Errors were shown in System.log after points adding

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Answers

Hello,Basic support period is 90 days long and comes free of additional charges. You may also purchase 180 or 360 days of support, or extend the support period later, once it expires. While the support period is active you may turn to our team for technical support. The maximum response timeframe is 24 hours, however it usually takes much less time than that. Please also note, that our office hours are 7:00 to 15:00 GMT.More information regarding the support period can be found in the following article of the Knowledge Base at our website:"What is the Support Period, how does it work?"Thank you.

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Answers

we provide free updates for the duration of the product support period, which you select when purchasing the extension (90, 180 or 360 days).When your support period expires, new versions of the extension will not be available unless you prolong the support (this case be done at any time).If you need any further clarifications on the matter, feel free to contact our support service.Thank you.

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I am currently using web forms for my registraion, and when I integrated my newly purchased Points and Rewards Extension it seems that the registration points is not working, but when I removed the web forms on my registration page, the Points and Rewards Extensions Works and display the points in the Customer account.

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Answers

From your description, it indeed seems like there's is a conflict between our Points And Rewards extension and some 3rd-party module.We do not provide any guarantees on our extensions' compatibility with products from our developers, our modules are designed to work with the native Magento code base.However, there is a chance that this conflict can be removed via customization. Please, contact our support service, our techs will check if we can offer any solution.Thank you.

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Answers

Answer:

Hi,

The Points & Rewards extension can be integrated with Video Testimonials by aheadWorks. This integration provides a possibility to reward customers for video upload if only both Points & Rewards and Video Testimonials are installed on your store.

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I had read the description and the referal method is by email.The referal by email implies to know the friend's email adress.The customers can get there specificate link or referal code for the referal by share (facebook, forum share...) ?The friend add the code in his subscription and he and referal friend get points ?

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Answers

The Points And Rewards extension features referral system. It is possible for a customer to earn the points for inviting friends, and for their referral's orders. The personal Invitations can be sent from the special area in a customer account dashboard. Referring people is also possible via special broadcast link, which can be posted in public sources. In other words, you can share your broadcast link with your friends whatever way you like(e.g. Skype, Facebook, etc.), and if your friend follows that link and creates an account, they will be linked with you.

If you have any other questions regrading the extension feel free to contact our Helpdesk: http://ecommerce.aheadworks.com/contacts/

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About the Developer

Rated 4 out of 5 by leighwinte Great Customer Incentive Extension
We have multiple Aheadworks extensions and they all work as promised. The support is always top notch, Aheadworks always responds quickly and resolves your issues when within the scope of the extension. The points extension is just what we needed and is a fantastic extension. The only reason for a 4 star review (wish I could give 4.9) instead of a 5 star review is that we feel there should be a frequency controller for the amount of times customers get emails, like the Points Balance email. This small issue we had with it can be customized so once we perform that task, it will be absolutely perfect for our needs! Thanks again Aheadworks for the great extension and support!
October 16, 2015

Rated 5 out of 5 by redlake Great product
This is really good and Aheadworks provide second to none support. Well recommended.
August 24, 2015

Rated 5 out of 5 by goldenshlomi Worth its price
Easy to install, well-documented and does wonders with Market Segmentation Suite.
January 8, 2015

Rated 5 out of 5 by Robert_XC Amazing support and great extension
I can truly recoment this extension and the Ahead Works team as the support is flawless.
We had a conflict with another payment extension and they instantly created a patch thet fixed the issue.
The extension itself also works perfect
December 19, 2014

Rated 2 out of 5 by zhaozhenmin Extension conflicts
I have already bought this plug-in
but this extension conflicts with the onestepcheckout, ALL the customer points can't be used .
October 9, 2014

Rated 4 out of 5 by NeilA Flexible and evolving
This is one of the more affordable Rewards extensions, and while it doesn't have some of the ultimate flexibility, we have found it to work very well and very reliably.
It's good to see the code evolve with new releases, adding new features, etc.
We have found the support to be prompt and helpful, and had some customising done to work with our template and another extension, which was done promptly and at reasonable cost.
Recommended
October 8, 2014

Rated 4 out of 5 by a_abdelaziz Great Extension
Everything functions as promised, I had a few questions, and the technical support department helped me out real quick.
September 22, 2014

Rated 4 out of 5 by jordan1 issue
rules are not applying to each item rather per order - is this the intention?
does anyone else have this issue?
June 27, 2014

Rated 3 out of 5 by xueyuan Overall it's decent extension but support was slow.
I'm happy with this extension in general. It does most of my client wants. And I had lots of good experiences with Aheadworks before.
However there was a translation bug in the extension. So it's not fully multi-lingual out of box. And it took them more than a week to fix this bug. At the beginning, I had the feeling they refused to fix the issue because it might not be a big deal for them. Until I pointed out the exact file they should look into for fixing the bug.
I was disappointed in the technical support this time. They didn't provide any constructive advice other than clearing the cache.
Personally, I think support is more important than the product itself. Because even if there are issues or bugs, good supports fix them.
With 300 bucks, I expect more from the product and the team.
October 9, 2013

Rated 4 out of 5 by garrettperna Good Extension - Increased Sales and Return Customers
Good extension. More flexibility would be nice. My biggest qualm is: There should be very easy way, out of the box, to show the number of points that will be earned on the product page, for purchasing that product. if I am missing something, let me know. I cant imagine this was an oversight.
October 4, 2013

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