17.
PRACTICAL PERFORMANCEEach of us creates our own uniqueview and experience of the world. If wewant to build rapport/bond/connect withothers it is essential to considertheir personal view of the worldand adapt accordingly.

37.
PRACTICAL PERFORMANCE“Hmm...interesting idea” “Are you mad?!!!”“You could say that” “I wouldn’t”“We shall certainly consider it” “We won’t do it”“I’m not quite with you on that “What a stupid idea!” one”“I agree with you to a point” “I disagree”

97.
REAP THE REWARDSPrioritize & follow up with those you metAdd people to your social networksShare experiences with colleaguesWhat to do with business cards?Review your performance and plan to implement what you learn