Creative Zen Neon 2 stopped working

I put my Creative Zen Neon 2 on charge all night, then when i got it in the morning it wouldn't turn off, I reset it and as soon as it was off I turned the power back on it booted up the screen saying "Creative Zen" then it would just stay on that screen and would not go into Music etc.

i have the same problem but i have the creative zen v plus and when i put it on the charger the lights blinks but the screen doesn't show up and 2 min on the charger it comes on but stuck on the zen v plus screen what to do......i have the same problem but i have the creative zen v plus and when i put it on the charger the lights blinks but the screen doesn't show up and 2 min on the charger it comes on but stuck on the zen v plus screen what to do......

AnonymousJul 08, 2008

it just froze on the screen that says creative zen. The battery ran down and i charged same thing .it just froze on the screen that says creative zen. The battery ran down and i charged same thing .

AnonymousJul 08, 2008

My zen just froze and when i plug it in nothing happensMy zen just froze and when i plug it in nothing happens

Zen Neon 5 gb Will Charge, and illuminate screen but will not upload music or play music downloaded. Also was able to get radio service for 2 mins then it stopped and can not get it again.

Zen Neon 5 gb Will Charge, and illuminate screen but will not upload music or play music downloaded. Also was able to get radio service for 2 mins then it stopped and can not get it again.

AnonymousJan 11, 2009

i've got the same problem. i've got creative zen v plus. the reset button worked once, but when i turned my zen on again, and it froze, the reset button didn't work either! it has been frozen for two days now. i dunno what 2 do.

i've got the same problem. i've got creative zen v plus. the reset button worked once, but when i turned my zen on again, and it froze, the reset button didn't work either! it has been frozen for two days now. i dunno what 2 do.

2 Answers

I have a creative zen v plus and i've looked on youtube for a solution. it shows you how to dismantle your zen and disconnect the battery, then reconnect it. it didn't work for me and i'm still trying to find out how to fix it, but it might work for someone else. and it only takes 5-10 minutes, so, it's worth checking out.

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Related Questions:

Well, i didn't charge mine over night, was listening to it in the evening while doing some chores and all of a sudden it stopped playing, Blank screen and permanent Blue light. I tried to turn if off but it didn't respond so i left it. In the morning, it went off itself (guess the battery was low). So i connected to the computer and inserted the ZEN CD. As i was exploring the CD looking for a solution, then all of a sudden the screen came up with a note "Rebuilding..." after 5 secs it came on. With all my files intact!
I hope this wud be helpful, You could give it a shot, after all there's nothing to loose!

I had the same problem and before returning it I tried reseting the player (to press the reset button you have to put a needle or something similar in a small hole on the bottom right of the zen). Now it works again as if nothing ever happened!

i had the same problem. i asked creative labs and they said my battery was depleated. they said to plug it in and leave it for 6 hours, so i did tho i didnt think it would work cuz there wasnt any sign that it was charging at all but, i came back 6 hours later and it worked.