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Carnival Cruise Lines apologizes for stranding 4,200 passengers

In case the project you’re working on is a beast, consider Carnival Cruise Lines. More than 4,200 of its passengers are stranded in the Gulf of Mexico.

An engine fire on Sunday left the ship without air conditioning or “widespread use of toilets,” according to Business Insider. Tugboats are expected to bring the ship to land in Mobile, Ala., by Thursday.

Carnival’s CEO Gerry Cahill apologized on Tuesday:

“No one here from Carnival is happy about the conditions on board the ship and we obviously are very, very sorry about what's taken place. There's no question that conditions on board the ship are very challenging. I can assure you that everyone on board in the Carnival team and everyone shoreside is doing everything they can to make our guests as comfortable as possible.”

The incident has prompted Carnival to reserve 1,500 hotel rooms in New Orleans and Mobile, along with 20 charter flights to Houston on Friday.

The company continually updating its more than 2 million fans via its Facebook page. Under the circumstances, they’re also doing a decent job of responding to the dozens of comments on their page from irate fans. After all, the company has experience in this sort of thing. In 2010, a Carnival cruise liner was stranded for four days in an incident the media dubbed “vacation from hell.”