Comments

Concerned Resident (not verified)

Thu, 2006-07-06 17:48

I was told that I could subscribe to Comcast services prior to moving in. I told the staff member who showed me the apartment that HDTV service was a must, and they told me that this was not a problem. Comcast does not service these apartments and the high speed internet service is priced equal to comcast, but three times slower. Media Works claim that they are much faster than DSL is totally unfounded. A 2 Megabit line is not much faster than than 1.5Megabit line. Media Works does not provide HDTV. I called and spoke to several staff members. Because I live on the bottom floor and cannot get a dish due to the trees. I explained the deception that took place and was told that nothing can be done. I'm moving out at the end of my 9 month lease if nothing is done soon. I would not trust anything that you are told when looking at these apartments. What a waste of time!

They have disconnected my service in error several times (apparently my box is tagged incorrectly), sometimes even putting notices on my door threatening to put me in jail for "stealing" cable. When I call the customer service office they acknowledge that I have never made a late payment in the 3 years I have lived there. Then I have to wait a week or more for a technician to come out and re-establish the service, AND THEY REFUSE TO REFUND ME FOR THE DAYS I WAS WITHOUT SERVICE! Although I'm not moving entirely because of MediaWorks, I'll be glad to have this company out of my life. They pay huge kickbacks to companies like Worthing to get them to switch their communities to their company. Of course Worthing doesn't care that MediaWorks has a horrible rating with the Better Business Bureau. They only care about their profit margin.

They suck the cable is always down and when you call they tell you what you already know, "the cable is out and there is a technition in route." Shit we already know its down that is nothing new. These guys are the worst.