Visitors to the CertifiedBackground site are now being redirected to CastleBranch.com. They anticipate the experience to be seamless. Here’s what you can expect:

For administrators, you will be automatically redirected to CastleBranch.com. Simply click SIGN IN on the home page, enter your same username and password and use the system as before.

For students, applicants or any other individual placing an order for the first time, they will be automatically redirected to CastleBranch.com, where they will click PLACE ORDER at the top of the page. They will then enter their package code to begin the order process as usual.

As always, their Customer Experience Team is at the ready. Please call them with any questions at 888.723.4263, ext.7194 – they’re happy to assist and answer any questions you may have.

In the next few weeks, they will be communicating several new initiatives designed to reinvigorate your user experience from start to finish. Of note is an improved turn-around-time for criminal background check reports.