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1: Local Area Satisfaction
Headline: 87% satisfied with local area
Key Points
Over 90% of people in Areas 1 and 7 are satisfied with their local area.
Satisfaction is highest amongst the oldest and youngest age groups, and those who own their housing.
The lowest levels of satisfaction are amongst people who are unemployed and those in social rented housing
2: Cleanliness of Local Area
Headline: 75% satisfied with cleanliness of their local area
Key Points
Satisfaction was highest in Area 7 and lowest in Area 5
Satisfaction is highest amongst the oldest and youngest age groups and those in full time education.
The lowest levels of satisfaction are amongst the unemployed and women are less likely to be satisfied than men with the cleanliness of their local area.
3: Cleanliness of the City Centre
Headline: 82% satisfied with cleanliness of the City Centre
Key Points
Satisfaction was highest in Area 4 and lowest in Areas 3 and 7.
Satisfaction is highest amongst people in full time education and BME groups.
People with a disability or long term illness are least likely to be satisfied with the cleanliness of the City Centre
4: Local Area Cohesion
Headline: Cohesion remains high at 90%
Key Points
The proportion of respondents who agree that, in their local area, people from different backgrounds tend to get on well has again stayed around 90% for the fifth consecutive year.
White British and BME groups are equally likely to agree that people from different backgrounds get on well.
Retired people were most likely to agree and unemployed people were least likely to agree.
5: Ability to influence local decisions
Headline: 51% feel they can influence decisions
Key Points
Area 7 has the highest proportion of people who agree they can influence decisions that affect the local area
Areas 1 and 3 have the lowest proportions. The difference between different Areas of the City is larger than the difference between different groups of people
BME groups and people who own their housing are the most likely to agree that they can influence decisions.
6: Opportunity to be involved in local decisions
Headline: 54% agree they have the opportunity to be involved
Key Points
Area 7 had the highest proportion of people who felt they could get involved in local decisions. Area 3 had the lowest proportion.
The 16-24 age group are less likely to agree than older age groups.
Retired people were most likely to agree and those in full time education least likely.
7: Ability to rely on local people
Headline: 88% of people agree they can rely on friends, family or neighbours
Key Points
In Areas 1 and 7, more than 90% of respondents agreed they could rely on local people. The lowest proportion was in Area 2.
People who owned their housing and the over 65s were most likely to agree they could rely on local people.
The unemployed were the least likely to agree.
8: Ability to rely on local groups
Headline: 70% of people agree they can rely on local groups for help
Key Points
More than 80% of respondents in Area 4 agreed they could rely on local groups for help.
The highest proportions were in people in full time education and those aged over 65.
Unemployed people and those living in social housing were least likely to agree they could rely on local groups.
9: Would contact a councillor for help or advice
Headline: 75% agree they would contact their local councillor for help or advice
Key Points
Areas 1 and 5 have the highest proportions of people who would contact their local councillor
There is more variation based on where people live in the City than between different groups of people
People aged 16-24 are the least likely to contact a local councillor
10: Fair services
Headline: 90% think that local services treat all people fairly
Key Points
In every area, more than 85% of respondents think local services treat all people fairly. Area 7 has the highest percentage
People in full time education are most likely to agree .
People who live in social rented accommodation, who are unemployed or have a disability or long term illness are least likely to agree.
11: Contacting the Council
Headline: 42% have contacted the Council
Key Points
Area 3 had the largest proportion of respondents who contacted the Council, Area.7 had the smallest proportion
People in Social Rented Housing and those otherwise not in paid work are most likely to contact the Council.
People in full time education are least likely to contact the Council.
12: Satisfaction with handling of a query
Headline: 74% satisfied with the handling of their query
Key Points
Satisfaction with how the Council handles queries has improved from 64.9% in 2012 to 74.5% in 2014
Those who own their accommodation and people with a disability or long term illness were least likely to be satisfied.
More than three quarters of respondents in the Central Locality were satisfied with how their query was handled.
13: Politeness of person handling a query
Headline: 95% agreed the person handling their query was polite
Key Points
There is very little variation between different parts of the City and between different groups.
In every group and every locality, more than 93% agreed that the person who handled their query was polite
The highest levels of agreement were from the 16-24 age groups (100%), people in private rented housing and women.
The percentage who agreed has steadily increased from 91.8% in 2012 to 94.9% in 2014
14: Delivery of promises relating to a query
Headline: 77% agreed the person handling their query delivered what they promised
Key Points
People in the South Locality were most likely to agree that the person handling their query delivered on their promises.
People aged 16-24 were most likely to agree (87.3%) and people with a disability or long term illness were least likely to agree (69.4%)
The percentage of people who agreed increased from 68.3% in 2012 to 73.4% in 2013 and to 76.7% in 2014.
18.1% of people definitely disagreed, but this proportion fell from 20.9% in 2013.
15: Query handled in reasonable time
Headline: 74% agreed that their query was handled in a reasonable length of time
Key Points
People in the South Locality were most likely to agree that their query was handled in a reasonable length of time.
People aged 16-24 were most likely to agree and those with a disability or long term illness were least likely.
People without children were more likely to agree than those with a child in their household.
The percentage of people who agreed (73.6%) was largely unchanged from the 2013 figure but higher than the 66.5% in 2012.
16: Information about services and benefits
Headline: 78% feel well informed about Council services and benefits
Key Points
More than 80% of people in Area 8 feel informed about Council services and benefits.
Retired people are most likely to feel informed, while people in full-time education and the unemployed are least likely.
White British ethnic groups are more likely to feel informed than BME groups.
17: Easy to understand information
Headline: 89% think the information the Council provides is easy to understand all or most of the time
Key Points
More than 85% of respondents in every areas find the Councils information easy to understand.
People in Areas 1 and 6 are most likely to find the information easy to understand
Unemployed people are least likely to find the information easy to understand all or most of the time despite a high proportion finding it easy all of the time.
18: Value for money
Headline: 65% think the Council provides value for money
Key Points
65% of respondents said the Council provides value for money; this is an increase from 2013. The figure is not comparable to the 2012 and 2011 survey but is higher than any previous year.
People in full time education were most likely to agree the Council provides value for money.
The lowest proportions were amongst the 45-64 age group and unemployed people.
19: Council Satisfaction
Headline: 73% are satisfied with the Council
Key Points
Area 4 has the highest levels of satisfaction with the Council.
People in full time education and households with children were most likely to be satisfied with the Council.
The 45-64 age group, the unemployed and people with a disability or long term illness were least likely to be satisfied with the Council.
20: Feelings about Nottingham
Headline: Headline: 79% would speak highly about Nottingham
Key Points
More than 80% of people in Areas 4,6,7 and 8 would speak highly of Nottingham .
16-24 year olds and the over 65s are most likely to speak highly about the City
People who are unemployed or otherwise not in paid work are least likely to speak highly of Nottingham
21: Recommend Nottingham as a place to live
Headline: 92% would recommend Nottingham as a place to live
Key Points
In 7 of the 8 Areas, more than 90% of respondents would recommend Nottingham as a place to live. Area 8 has the highest proportion (95.7 %) and Area 2 the lowest (88.6%)
The over 65s are most likely to recommend Nottingham as a place to live along with people in private rented housing.
People who live in social rented accommodation or who are unemployed are least likely to recommend the City.
22: Recommend Nottingham as a place to study
Headline: 96% would recommend Nottingham as a place to study
Key Points
In all Areas and for all groups of people, more than 90% of respondents would recommend Nottingham as a place to study
In Area 5 and Area 7, and for people in full time education or living in private rented housing, more than 98% would recommend Nottingham as a place to study
People who live in social rented accommodation or who are unemployed are least likely to recommend the City.
23: Recommend Nottingham as a place to visit
Headline: 88% would recommend Nottingham as a place to visit
Key Points
In Areas 1 and 6 more than 90% of respondents would recommend Nottingham as a place to visit.
The proportion of people who would recommend visiting Nottingham increases with age, with the 16-24 age group having the lowest proportion and the over 65s the highest.
White British groups are more likely to recommend the City as a place to visit than BME groups.
24: Recommend Nottingham as a place to work
Headline: 86% would recommend Nottingham as a place to work
Key Points
More than 90% of respondents in Area 6 would recommend Nottingham as a place to work.
The highest proportions who would recommend the city as a place to work are the over 65s and retired people.
People who are unemployed are the only group where less than 80% of respondents would recommend Nottingham as a place to work.
25: Media accessed regularly
Headline: 69% watch local TV news regularly
Key Points
69.3% of respondents watch at least one local television programme or station with BBC East Midlands news being the most popular (55.5%)
Local TV is the most popular option in 7 of the 8 Areas and is watched by 81.8% of respondents in Area 3.
Social media is the most popular option for Area 4 where 72.9% of people view at least one social media site regularly with Facebook the most popular site.
Social media is the most popular option for the 16-24 and 25-44 age groups, for BME groups, unemployed people, people in full time education and people in private rented accommodation. For all other groups, local TV is the most popular.
Retired people are most likely to read the local press (72.2%), people aged 25-44 are most likely to visit local websites.
26: Preferences for receiving Council information
Headline: 67% prefer to receive leaflets or booklets such as the Arrow
Key Points
66.7% of respondents preferred to receive leaflets or booklets to provide information from the Council. This was the preferred option for all areas and rises to 76.0% in Area 5
People in full time education were the only group who preferred other methods of receiving information with email newsletters and social media being more popular options for this group.
Preferences varied strongly between age groups. The over 65s strongly preferred leaflets, TV/radio and local newspapers whereas younger groups favoured email and social media, although leaflets remained the most popular option.
People who used the City Council website were most likely to be those in full time education and least likely to be retired; aged over 65; or to have a disability or long term illness.
27: Keeping up with bills
Headline: 31.3% struggling or not keeping up with bills
Key Points
In Areas 1, 2 and 5, more than 2% of respondents had fallen behind with bills. Areas 3 and 1 had the smallest proportions of respondents who had no difficulties keeping up with bills.
5.5% of unemployed people had fallen behind with bills and a further 48.5% struggled to keep up.
High proportions of people Otherwise not in paid work or with a disability or long term illness had difficulties keeping up with bills
28: Changes made due to economic climate
Headline: 61.3% have made changes due to the economic climate
Key Points
61.3% of people had made at least one change as a result of the economic climate
People were most likely to have made a change in Area 2 and least likely in Area 8
People who had made at least one change, made two changes on average
Spending less on transport and spending savings or selling possessions were the most frequently made changes.
The over 65s were least likely to have made a change.
More than 40% of unemployed people had unsuccessfully applied for a job and/or spent less on transport as a result of the economic climate.
66.6% of households with children had made at least one change with spending less on transport and borrowing money the most frequent actions.
29: Finding work, more work or better work
Headline: 31% want a job, more work or better work
Key Points
Area 3 and Area 4 have the highest proportions of people who are looking for work or for more work or better work.
69% of unemployed people want a job, 32% of people in employment want more or better work.
45% of people in private rented accommodation are interested in finding work or more or better work.
30: Help finding work
Headline: 40.7% need more flexible work
Key Points
40.7% of respondents identified flexible work as the thing most likely to help them find new, more or better work.
People in the North Locality however identified training as the most helpful 46.1% as did unemployed people.
Men identified more secure jobs while women identified flexible work as the most helpful. Training, affordable childcare and affordable transport were all much more important to women than to men.
16.5% of people identified affordable childcare as helpful. Although, this is the sixth ranked choice, there is significant variation between groups. More than a third of people with children identified it as an issue as did more than a quarter of people in social rented housing.
Unemployed people, people with children and women were most likely to identify multiple answers.
31: Smoking
Headline: 27% of respondents smoke
Key Points
Areas 3 and 6 have the highest proportions of smokers. Area 7 has the lowest proportion.
Nearly 50% of unemployed people smoke. People who live in social rented housing also had high smoking rates.
The lowest rates are amongst the over 65s although 30% of this age group are former smokers who have given up. People in full time education are most likely to have never smoked.
32: What people smoke
Headline: 66.8% of smokers, smoke cigarettes
Key Points
In all localities and for all groups, smokers are most likely to use cigarettes (66.8%) followed by roll-ups (37.7%) and E-cigarettes (6.9%)
79.5% of smokers who own their own accommodation use cigarettes compared to just 57.3% of people in privately rented accommodation.
The highest proportions of smokers who smoke roll-ups are in the 16-24 age group (47.7%) and in private rented accommodation (46.5%).
10.4% of smokers in employment use e-cigarettes as do 10.3% who own their accommodation.
Only 1.2% of smokers aged 16-24 use e-cigarettes although this increases to 9.7% of smokers aged 25-44.
33: Alcohol Drinking
Headline: 54.2% drink alcoholic drinks
Key Points
54.2% of respondents drink alcoholic drinks
Alcohol drinking is highest in Areas 7 and 4 where more than 60% of respondents drink alcohol
Fewer than half of respondents in Areas 3, 5 and 8 drink alcohol
Alcohol drinking is highest amongst people who are unemployed and the 16-24 age group
People who are Otherwise not in paid employment, those with under 18s in their household and BME groups are least likely to drink alcohol.
Men are more likely to drink alcohol than women.
People who have a disability or long term illness are less likely to drink alcohol than people who do not.
34: Alcohol Risk Categories
Headline: 9% of people who drink alcoholic drinks are at higher or increasing risk of developing alcohol related health problems
Key Points
Area 4 has the highest proportion of alcohol drinkers at risk of developing related health problems and Area 2 the lowest
The most at risk groups are people in full time education, those aged 16-24 and those aged 45-64.
More people from the White British ethnic group are at increasing or higher risk of developing alcohol related health problems than BME groups
35: Binge drinking
Headline: 19% of alcohol drinkers binge drink
Key Points
Area 4 has the highest proportion of alcohol drinkers who binge drink.
People in full time education, those aged 16-24 and people in private rented accommodation are most likely to binge drink.
The over 65s are least likely to binge drink
36: Mental Wellbeing Categories (1 of 2)
Headline: Average mental wellbeing score is very similar to last year
Key Points
The average score for Nottingham (52.2) is slightly higher than the England average (51.6; 2013 Health Survey for England)
Areas 4 and 8 have the highest average levels of mental wellbeing. Areas 6, 3 and 1 have the lowest.
Mental wellbeing is lowest amongst people with a disability or long term illness, and those otherwise not in paid work
36: Mental Wellbeing Categories (2 of 2)
Headline: There is variation in mental wellbeing across different groups and areas
Key Points
Area 3 has the highest proportion of respondents with poor mental wellbeing scores. In Areas 1, 2, 5 and 6 around 1 in 8 respondents also had a poor mental wellbeing score
The proportion of people with a poor wellbeing score has fallen by a small amount. More than 70% of respondents now have a score in the average range (42-60).
The highest proportions of people with poor mental wellbeing scores are those who have a disability or long term illness, people who are unemployed or otherwise not in paid work and those in social rented housing.
37: Loneliness
Headline: 7% of respondents feel lonely
Key Points
Area 1 has the highest proportion of people who feel lonely often or all of the time.
The highest rates are for people otherwise not in paid work or people with a disability or long term illness.
People who own their housing or who are in employment are least likely to feel lonely.
38: Trust other people
Headline: 41% of respondents trust other people
Key Points
More than 50% of people in Area 8 feel they can trust other people. This figure falls to 29% in Area 1.
The over 65s and people in full time education are most likely to say they can trust other people.
People who are unemployed, Otherwise not in paid work, have children in their household or live in social housing are least likely to say they can trust other people.
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