How to Lodge Online Complaint

There are two ways you can lodge your Complaint Online (but we suggest, please first lodge your complaint offline with the post office and if you are not getting satisfactory answer then register your complaint online first with IndiaPost and then with National Savings Institute)
1- IndiaPost
2- National Savings Institute

Things you Take Care

1- Keep all original documents related to your complaint with yourself, till your complaint is not solved.
2- Complaint Number / Complaint code: For each registered complaint, a code is generated on the basis of the information provided. Keep this for future reference.
3- On the basis of Complaint Number/ Complaint Code you can check the status of your complaint online.