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Customers can purchase state parks passes at self-service kiosks

Posted
Monday, July 9, 2018 8:28 am

Staff report

Colorado State Parks has rolled out new self-serve kiosks that allow customers to purchase daily and annual state parks passes.

The kiosks replace or augment existing systems that require customers to place cash in envelopes when staff members are not available. The machines take credit cards and are more weather-resistant than the envelope system. They are more convenient for customers who do not carry cash and require less employee time to collect payment.

“Not a lot of people have exactly seven dollars (for a daily park pass) in their pockets,” Kirk Teklits, parks and wildlife statewide business operations coordinator, said in a news release. “As far as customer service goes, being able to pay by credit card is definitely a desirable service option.”

Customers who purchase an annual pass from the kiosk will get a printed receipt that they can then take into a parks and wildlife office to redeem. Teklits said 15 stations are installed at nine parks and more will be coming later this summer.

“Most of the kiosks run on solar power, provide multiple sales channels to our customers, and help our staff with money collection and counting,” Teklits said. “It also helps our law enforcement officers quickly determine who has bought a pass and who hasn’t.”

Teklits said more than 800 daily passes and 55 annual passes have been sold through the kiosks since the first ones were installed June 13. The kiosks accept Visa, Mastercard and Discover cards.

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