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Once they kicked us out at night from the "Hanoi Wing Hotel" 'cause we didn't book a tour to Halong bay with them, we found this hotel right across the street.
We checked in and they were really nice with us, they gave us a nice room with A/C and it was comfortable, in my opinion.
Of course they tried...
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I found this palace by acdient the room is big but not clean the staff is good from beginning but after they offer me the trip i did not book from them they chance the face! Totaly its ok for price you can not wish better!

It was an over all bad experience.
I hardly slept because of the worst matress I had during 8 months of travelling. As if this was not enough, we awoke early because of incredible noises as if there was a whole playground. Additionally our room was air and lightless and the staff wasn't really friendly.
Don't spoil your hanoi experience...
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Unfriendly staff, they tried to rip us off on the laundry price, and sulked when we didn't book an expensive tour with them!
The room had mould on the wall, and cockroaches in the bathroom. The building is quiet old and infected by mosquitoes!
Avoid!

Terrible staff. When we checked in, we refused to give away our passports. It's common cheap hotels ask for your passport as they say... in case the police comes and checks your visa. This is NOT true. They only want to be sure you'll pay. We refused to give out our passports and got them back. After 2 nights, a...
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We stayed here on our last night as Violet Hotel was full.
We stayed in a double for $10 a night that had a TV with a bad picture, a bar fridge and aircon but no remote. When we asked for the remote, they firstly told us we had to pay extra but after they found out we were sent...
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i recently posted a review about the Violet Hotel and this is the review for the hotel they transferred us to.
In the previous review i stated how the Violet Hotel was unavailable to meet our booking and transferred us to their other hotel 'Hanoi Ocean'.
We had semi high hopes seeing as we had basically paid $12 and we...
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We got a lot of promisses but nothing kn reality. The room was dirty and weird, the window was right above the kitchen so it was always loud, but most of all- the service was terrible. The english level of the stuff was really low, every one was rude. We were promised breakfast, but after they discovered we booked our...
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Apparently the hotel has rooms in different levels, be aware that if you choose a cheap room, it's a disaster. We have been staying for same price in different hotels all over Vietnam and the quality was excellent so maybe this is just because is Hanoi. We only stayed there one night, got a very dirty room, mold on walls,...
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In my opinion the people here were really nice, total relaxation after a bad hotel experience!
Great sweet staff, included breakfast..(fresh roll with omelette..pretty ok) Really just same hotel rooms youre used to in Vietnam..also booked a tour to Halong Bay here.. was cheap and supergreat.. we had the most beautiful boat. We took the slightly cheaper tour over the...
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Amenities

Highlights

Restaurant

Room Service

Free Internet

Free Parking

Bar/Lounge

Free Breakfast

About the property

Wheelchair access

Pets Allowed ( Dog / Pet Friendly )

Things to do

Restaurant

Bar/Lounge

Room types

Suites

Kitchenette

Non-Smoking Rooms

Family Rooms

Internet

Free Internet

Services

Shuttle Bus Service

Room Service

Free Parking

Free Breakfast

Dry Cleaning

Official Description (provided by the hotel)

Located in the Old quarter, short distance to the famous tourist attractions such as Hoan Kiem Lake, Hanoi Opera House, Thang Long Water Puppet Theatre, the Old Quarter of Hanoi, the Catholic Church ... All the rooms in the Hanoi Ocean Hotel are equipped with air conditioning, cable TV, internet 24H, wifi, mini bar, bathroom with bathtub, hair dryer and other amenities. You will be satisfy when staying in our hotel....more less

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