Establishes parameters and protocol for ensuring closed caption is provided for ETSU
instructional materials and technologies. Provides information about services available
to faculty using video recordings in online courses.

Policy

The Information Technology Services (ITS) Digital Media Services department captions
videos recorded at ETSU for use in online courses (including those for which a development
Memorandum of Understanding has been completed). Most captions are completed within
two business days of the release of newly recorded material, but times vary according
to the number of other projects already submitted. Online instructors will be notified
if we exceed this limit so they may make adjustments to tests or assignments where
needed. It is important to contact the office in advance of any captioning requests.

Online instructors should not purchase supplementary videos that are not closed captioned.
If special caption assistance is required for supplemental materials used in an online
class, a historic video clip for example, ITS will assist.