HOSPITALS

AWARD CATEGORIES

The Exceptional Patient Experience Award will be given to one individual who demonstrates the finer ideals of caring through extraordinary service to patients, families, physicians and co-workers. The awards recognises an individual who exhibits a deep understanding and compassion for people, promotes cohesive teamwork and goes above and beyond the expectations of his/her assigned role. The individual must strive to empower others to achieve their potential and consistently deliver the “Exceptional Patient Experience”. Nominees must provide evidence and/or examples of living the behaviours as outlined in Values in Action.

The Quality Improvement Award will be given to an individual or team whose efforts supported UL Hospitals Groups goals of quality. This individual / team must have collaborated towards a common quality improvement goal and contributed to the success of the organisation. The award recognises a person or team whose quality improvement has improved patient / staff safety; patient care and experience; or quality of service in line with Group’s values.

Either an individual or a team may be nominated for this award. A team is comprised of three or more team members, including the Team Leader and can be cross functional or work-unit based. If nominating a team, one person on the team must be designate as Team Leader.Nominees must provide evidence and/or examples of living the behaviours as outlined in Values in Action.

The UL Hospitals Group Staff Recognition Award for Excellence in Education and Training will be presented in recognition of outstanding training in the hospital group. This award is open to either individual or team nominations. Consideration will be given to those nominees who have demonstrated outstanding training prowess and who have served as role models and mentors to any members of staff. Either an individual or a team may be nominated for this award.
A team is comprised of three or more team members, including the Team Leader and can be cross functional or work-unit based. If nominating a team, one person on the team must be designated as Team Leader.Nominees must provide evidience and/or examples of living the behaviours as as outlined in Values in Action.

The Best Team Award will be given to a team whose efforts supported the organisational goals of quality, the patient experience and/ or financial performance. This team must have collaborated towards a common goal and contributed to the success of the organisation. The team must consist of at least three members including the team leader and can consist of members working in the same or different disciplines, e.g. Nurse, Porter, Doctor, HCA etc.

A team is comprised of three or more team members, including the Team Leader and can be cross functional or work-unit based. One person on the team must be designated as Team Leader.Nominees must provide evidience and/or examples of living the behaviours as as outlined in Values in Action.

The Innovation – Non-Clinical Area Award will be given to an individual or team in a non-clinical area who demonstrates an innovative way of thinking. The award recognises the efforts of a new or improved process, program or initiative with a demonstrated improvement in quality, service, financial operations and/or safety. The results must be measurable and show positive outcomes. Either an individual or a team may be nominated for this award. A team is comprised of three or more team members, including the Team Leader and can be cross functional or work-unit based, but within a non-clinical area. If nominating a team, one person on the team must be designate as Team Leader.Nominees must provide evidience and/or examples of living the behaviours as as outlined in Values in Action.

The advancement of healthcare is a key goal of the hospital group. While state of the art care is delivered to patients, there is also a need to develop new approaches to help patients with conditions of unmet medical need. The Research Award will be given to one individual or team who have made a substantive contribution to research within the UL Hospital’s Group. The award recognises a person or team whose research and findings have improved patient / staff safety; patient care and experience; or quality of service in line with the Group’s Guiding Values. Either an individual or a team may be nominated for this award. A team is comprised of three or more team members, including the Team Leader and can be cross functional or work-unit based. If nominating a team, one person on the team must be designate as Team Leader.Nominees must provide evidience and/or examples of living the behaviours as as outlined in Values in Action.

The Innovation – Clinical Area Award will be given to an individual or team in a clinical area who demonstrates an innovative way of thinking. The award recognises the efforts of a new or improved process, program or initiate with a demonstrated improvement in quality, service, financial operations and/or safety. The results must be measurable and show positive outcomes. Either an individual or a team may be nominated for this award. A team is comprised of three or more team members, including the Team Leader and can be cross functional or work-unit based, but within a clinical area. If nominating a team, one person on the team must be designate as Team Leader. Nominees must provide evidence and/or examples of living the behaviours as as outlined in Values in Action.

The Unsung Hero Award will be given to one individual who demonstrates exceptional service to the patients or the organisation above and beyond the normal expectations placed upon them.

They will have gone ‘the extra mile’ to either ensure patient safety, patient satisfaction or the delivery of a particular corporate objective.Nominees much provide evidence and/or examples of living the behaviours as as outlined in Values in Action.

CLOSING DATE FOR NOMINATIONS IS

MONDAY, 3rd December 2018

AT 6pm

THE JUDGES

CAROLINE BYRNE

Caroline joined the Global Diagnostics Irish team in October 2013. She is an experienced healthcare manager with 14 years of diverse practical experiences gained in clinical business management and project management roles. Caroline previously worked as a project manager for our Primary Care division in Centric Health, managing primary care development builds both in green field sites and upgrade building works on existing primary care facilities in Centric Health.

She has extensive experience in medical facility design and layout, workflow, process mapping and change management, regulatory compliance, accreditation, patient safety and risk management and has an MSc in Quality & Safety in Healthcare Management from the RCSI.

Caroline was appointed managing director of Global Diagnostics Ireland and Global Vision in April 2018.

JASON KENNY

Jason Kenny has spent over 20 years working in Hospitals, the last 7 of which as the Operations Manager for the Cork University Hospital Group where he was a member of the Hospitals Executive Management Board and was responsible for the efficient and effective operational delivery of a wide range of Hospital services within an operating budget of circa €390m. Previous to this role Jason was the General Manager and Deputy General Manager at University Hospital Kerry having come from the position of Head of Procurement at the Mercy University Hospital.

MARIA GODLEY

Prior to this, Maria spent 19 years working in Pathology in Dublin and County Kerry as a Medical Scientist in a number of different departments before being appointed as Laboratory Manager in 2011.

In 2013, Maria was appointed as Deputy General Manager/Operations Manager for University Hospital Kerry, a 300 bed Trauma Level 3 hospital in the South/South West Hospital Group before serving as General Manager of the hospital until 2017.

Maria holds a Diploma in Biomedical Science, a BSc in Applied Science and a postgraduate MSc with distinction in Haematology/Immunology
Outside Alliance Medical, Maria is an Athletics Ireland Level III (IAAF Level IV) coach, specialising in Long Jump and Triple Jump.

GRAHAM KNOWLES

Graham originally trained as a Registered Mental Health Nurse in the U.K. He held a variety of operational management, executive and strategic roles in the NHS. He has an M.Sc in Care Policy and Management from London Guildhall University and M.B.A (Health Executive) from Keele University. He is a former CEO of the Royal Hospital Donnybrook.

Graham chairs the Board of ULHG, is a member of the Council of the Pharmaceutical Society of Ireland and also chairs Health Committees of Inquiry for CORU – The Health and Social Care Professionals Council.

PROFESSOR RACHEL MSETFI

Rachel Msetfi is Executive of Dean of the Faculty of Education and Health Sciences and Associate Professor in the Department of Psychology. Prior to taking up the role of Dean, Rachel served as Assistant Dean, Research in the Faculty, and Head of the Department of Psychology.

Rachel’s research interests lie in the area of computational psychopathology. In particular, she studies attention, learning and behaviour in healthy people and vulnerable groups, in order to better understand risk and aetiology, and inform prevention and intervention. The aim of this work to better understand human empowerment, self-determination and autonomy and the factors that influence individual perceptions of control.

Dr James Ring

Dr James Ring has 12 years’ experience in senior leadership roles across the public, private and not for profit sectors. Experienced in change leadership, stratagy development and tactical implemintation. Heades numerous initiatives and developments in leadership and people coaching. BSc In Environmental Science, MBA and PhD in Analytical Chemistry.

THE VENUE

STRAND HOTEL LIMERICK, ENNIS ROAD, LIMERICK, V94 03F2

ABOUT US

Staff are our greatest asset but are often unrecognised for the excellent work they do. UL Hospitals Group Staff Recognition Awards looks to address this and improve morale, promote a sense of pride and establish our organisation as an excellent place to work.

UL Hospitals Group Staff Recognition Awards will provide an opportunity to recognise the contribution of all staff through a number of awards and celebrate their achievements in such areas as Patient Care, Education and Research.

This is an internal staff event only. The awards will be open to all staff in all hospitals across the Group. It will be supported by a clear and transparent process, independently judged and will culminate in the Awards Ceremony. This is a much anticipated annual event and this is our fourth year holding the awards.

The UL Hospitals Group Staff Recognition Awards will be held on Friday 8th February 2019.

The evening starts at 6:00pm with a drinks reception and finishes at 12:30am. Don’t forget to bring those dancing shoes. Dress for the event is ‘smart’ (lounge suits and not black tie) and cocktail dresses for the girls.

The Awards Dinner provides the perfect opportunity to informally meet and network with the individuals driving innovation in Irish Healthcare (and to have a good night out!).