The Account Shield Upgrade Program reminds you to utilize our Account Protection Services (aka Game Services) that we provide so our players can fully benefit from the protection service we provide.

HOW DO I USE THE ACCOUNT SHIELD UPGRADE PROGRAM?

Depending on how many Account Protection Services you have setup for your Knight Online account, your Account Shield Level will be assigned. You can claim Security Tokens according to your Account Shield Level. Security Tokens can be redeemed to receive FREE items for Knight Online.

WHERE DO I REDEEM MY SECURITY TOKENS TO RECEIVE FREE ITEMS?

Each Security Token earned will be sent via in-game mail. When you receive a Security Token, visit NPC [Security] Shield in Moradon to redeem your tokens for FREE items.

HOW DO I BOOST MY SHIELD LEVEL?

1. Log in to your NTTGame account.
2. Click on MY ACCOUNT at the top right corner and click on OVERVIEW.
3. Select GAME SERVICES from the left column.
4. Under GAME SERVICES, click on the Security Sync button.
5. Once you click Security Sync button, your Account Shield Level will be assigned.
6. Click on CLAIM TOKEN button. Token(s) will be sent to your account's in-game mailbox according to your current Account Shield Level.
(If you have not setup any Game Services, your Account Shield Level will be shown as 0. Please setup your Game Services and Sync your Security again)

GAME SERVICES

*1 token will be granted per Game Service requirement
*Maximum of 4 tokens are available per account
*Requirement rewards for Security Key & VIP Vault Key can only be completed 1 week after account creation

REWARDS

Tokens can be exchanged at NPC [Security] Shield in Moradon
*All tokens and rewards are non-tradable

FAQ
Frequently asked questions

Does my Account Shield Level decrease if I disable current Game Services such as OTP?

• No, you can only gain levels by setting Game Services. You won't lose any levels from disabling the Game Services.

How can I setup the Game Services?

• How do I setup SMS Verification?
• How do I setup ICS Services (OTP)?
• How do I setup Security Key?
• How do I setup/reset VIP Vault Key?

I've encountered a problem with Account Shield Level
I have completed the Game Services but cannot find the Security Sync button
• Please refresh the internet browser and try again. Sometimes it takes little time to update the Game Services.
I have not received the Security Tokens after I claimed my tokens
• Please re-login to the game and check the mailbox. Tokens will usually be sent within 1-2 minutes after claim.

If you still have an issue with Account Shield Level, please contact support.