Insurance

Making an insurance Claim

You can make an insurance claim if you believe that you have incurred damage to your property or yourself whilst using the footways or highways in Milton Keynes. Please remember that there is no automatic right to compensation as a result of an incident which has occurred on the footways or highways maintained by the Council.

In order for a claim to succeed it must be shown that the Council has acted negligently or failed in its statutory duty. The Council will have a statutory defence to a claim if it can prove that any defect, no matter how dangerous, did not exist through any fault on its part at the date of the accident. The question of fault will be determined by whether or not the Council had in place a reasonable system of inspection and repair.

What constitutes a reasonable frequency of inspections varies according to the particular character of the footways / highways and the amount of use.

Note: You don't have to provide your email address but if you do we can reply if you have a question.

Milton Keynes Council Data Protection Privacy Statement

We collect and use information about you so that we can provide you with web based feedback as a Public Duty. Full details about how we use this data and the rights you have around this can be found at www.milton-keynes.gov.uk/privacy. If you have any data protection queries, please contact the Data Protection Officer at data.protection@milton-keynes.gov.uk