Wikitude

How can we help you today?

Instant Tracking Unity Sample Crash on iOS 9.x

M

Margaret Martin

started a topic
about 2 years ago

We can produce a crash consistently with the Wikitude SDK 6.0 library Instant Tracking Sample for Unity on iOS 9.x on an iPad Air Gen 1. Upgrading to 10.x resolves the issue (although over 15% of users are still on 9.x).

The procedure is as follows:

1. run sample app

2. select Instant scene

3. initialize tracking

4. lose tracking

5. turn device screen off (using power button) and back on (swipe)

Please let us know if this issue be resolved in a future update.

1 Comment

Wikitude Support

said
about 2 years ago

Hello Margaret,

Unfortunately we do not have an iPad Air 1st generation with iOS 9 in order to reproduce this issue but I did test with an iPad 3 with iOS 9 and I was not able to reproduce the issue. Could you please send us a video demonstrating the steps you are taking and the crash?