This is a VERY good question. I think we always assume that not being able to get our money out is an isolated thing that is just me, or a few. Perhaps it is much more widespread! I have not. I have emailed every day (almost) and nothing. If I start a new request they just combine it with my old request and still nothing. I went 15 days without even being able to SEE my account. Now I can see it and see my money and see my BTC but cannot get any of it out. So close, and yet so far.

+1 to the question: can anyone actually get their $ and/or BTC out?

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This is impossible. You can't move! mtgox has the most volume and you will thus be stuck with enduring mtgox wraith foreverz. Very few (if any) users are willing to make use of any other exchange primarily because of the lack of volume at other exchanges*, thus, even with exchanges with 0% transaction fee and much better security, stability, reliability, you're stuck with continuing to provide additional revenue to mtgox simply because you have to! Everyone's doing it!</sarcasm>

Please be aware that due to the sudden increase in AML requests, processing of submitted documentation has become slightly delayed. We thank our users for their continued patience and support as we adjust to the requirements which have been obligated upon Mt.Gox.

Around that time many accounts seem to have been put on hold, mine included. Despite my sending in the requested documentation the account is still frozen for withdrawls (I can still trade however).

Have you been able to withdraw USD or BTC from your MtGox account?

Have you been able to get it unfrozen, if it was frozen at this time?

So, they keep blocking people's account to then require ID information? Do they at least say they may do such a thing when the account is created? They can't just block your money and then go requiring stuff to release it, if this is not part of the initial contract.

And if you don't want to identify yourself, then what, they just keep your money forever?

Watch out people. Next thing they'll be gladly reporting all your transaction data to the IRS-equivalent of your country...

Around that time many accounts seem to have been put on hold, mine included. Despite my sending in the requested documentation the account is still frozen for withdrawls (I can still trade however).

Have you been able to withdraw USD or BTC from your MtGox account?

Have you been able to get it unfrozen, if it was frozen at this time?

So, they keep blocking people's account to then require ID information? Do they at least say they may do such a thing when the account is created? They can't just block your money and then go requiring stuff to release it, if this is not part of the initial contract.

And if you don't want to identify yourself, then what, they just keep your money forever?

Watch out people. Next thing they'll be gladly reporting all your transaction data to the IRS-equivalent of your country...

As you may be aware, a number of user accounts have been suspended as a result of recently implemented tightened security measures which have identified these accounts as showing suspicious activity. These measures have been brought into place at the insistence of a number of banking and policing entities after an increase in the incidence of fraud, phishing attacks and money laundering being carried out using bitcoins to mask illegal transactions.

As you may be aware, a number of user accounts have been suspended as a result of recently implemented tightened security measures which have identified these accounts as showing suspicious activity. These measures have been brought into place at the insistence of a number of banking and policing entities after an increase in the incidence of fraud, phishing attacks and money laundering being carried out using bitcoins to mask illegal transactions.

Wait, let's try to understand this better. I hope you can answer the following questions:

Do you warn your costumers, before they join (+ an e-mail to all those who joined before such policy change), that they may be required to provide identification in order to use your services?

In case not everyone has agreed upon this rule of "you may need provide IDs", what will you do to somebody's frozen account if the owner rightfully denies to provide you his IDs?

Are you giving the information you collect to third party entities? If yes, have you prevented the concerned costumers, telling which third parties are receiving their data? Have they previously agreed on that?