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Recruiters always will have a place in business, but they have to adapt and evolve to stay in the game, Jennifer McClure writes. Human interaction remains at the heart of the industry, but an online and social-networking presence helps get the word out, she points out.

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A majority of employees prefer to receive 401(k) information electronically and summarized simply, according to a Transamerica Center for Retirement Studies survey. Workers also say it's difficult to understand plan fees; researchers recommend more education by employers.

A Defense Department project, the largest nonclassified AI project ever, is based on Microsoft's widely hated Clippy but seeks to be not so annoying. The project, slated for completion today, includes virtual assistants that are designed to learn from how people use them.

Laid-off workers are turning to jobs that are lower on the ladder than their previous positions, which means employers can get highly qualified employees at a discount. And even as job seekers downgrade their expectations, they're finding the competition fierce.

If you're a leader, you've got two equally important missions, writes Wally Bock: Build a successful company and take care of your people. Many bosses view the second job as a big-picture task, but Bock suggests protecting and developing workers needs to be an everyday concern.

Pressed for time, managers often give short shrift to employee evaluations. Here's how to avoid doing that: Write your review from scratch, not just by regurgitating a worker's self-review, and keep track of what employees are doing throughout the year so you have something to say.