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The wifi signal was great
The mini fridge in the... - Review of Aloft Harlem

I stayed at the Aloft Harlem from September 5th to September 8th 2013 with my husband.We went to NYC to attend the Triton music festival which took place at the Irving Plaza which is all the way down where Union Square is. I was worried that the hotel might be too far but the subway ride is super fast, especially if you take the express train. The subway station is a 2 minute walk from the hotel which is perfect. They get an A+ for that!

The hotel is very clean and modern. I loved the large windows in the room. The size of the room was perfect for 2 people and larger than the usual NYC hotel room. I’m just going the list the details that stood out to me:

The shower has shampoo and body wash dispensers so you don’t need to pack your own little bottles. The wifi signal was greatThe mini fridge in the room came in handy You get 2 free bottles of water in the roomI really liked the service they offered where if you declined housekeeping service the hotel gives you a $5.00 voucher that you can use downstairs at the bar or in the little snack shop.Modern décorComfortable beds, I slept well every night

I would definitely stay here again and recommend the Aloft Harlem to anyone looking for a different part of town to stay in.

Stayed September 2013, traveled as a couple

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I have nothing bad to say about Aloft Harlem. They accommodated our early check-in time, the room had everything we needed, and service was amazing. I know some people are skeptical about the area, but everyone we encountered was extremely friendly. The only reason I gave it 4 stars and not 5 is because it's not right in the centre of Manhattan which is what most people want, but even by subway it's less than ten minutes away. The subway is only a couple minutes away by walking too. My friend and I came back on most nights around 11:30 PM and even 4 AM one morning and never really felt uncomfortable walking the streets at night. I would 100% come back here the next time I'm in New York.

Stayed August 2013

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Bertrand N, Manager at Aloft Harlem, responded to this review,
September 18, 2013

Wow! Thanks for the rave review. We are so pleased that you enjoyed your stay at the Aloft Harlem. Although not in the center of Manhattan, Harlem is growing and slowly changing skeptics minds. We look forward to having you back with us. Thank you for taking the time to write this review.

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My wife and I recently needed a hotel close to Columbia University as we were dropping our son off for college. I looked for hotels close to the school and booked a room at the ALOFT in Harlem as it is very close to the campus. I have to say that we made an EXCELLENT CHOICE when we booked this hotel. The staff was courteous, the facility was spotless, and the overall experience at the ALOFT was one of the best hotel stays that I can remember. When we arrived we were pleased with the layout of the room and the newness of the decor. The contemporary feel of this hotel is bright and cheerful. The breakfast bar in the morning was excellent and the $ 5.00 vouchers that the hotel offers if you opt out on the maid service came in handy too. This hotel is in my opinion is a really great value and is far superior to many of the hotels in the area charging comparable rates. I know this because we spoke with other parents dropping off their kids at school that did not have good "hotel experiences". If you are in the Harlem area and want a nice, clean, room with great amenities, exercise room, fun bar, stay at the ALOFT, you will have a good stay.

Stayed August 2013, traveled with family

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Bertrand N, Manager at Aloft Harlem, responded to this review,
September 18, 2013

Thank you for the review. It's so nice to hear that you had an enjoyable experince at the Aloft Harlem. We hope this will become your place to stay in NYC.

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Our sons live nearby, stayed here for a few nights to visit them. The layout of the room is quite different than most hotels, but it works. Bed was very comfortable. Bar downstairs was quit loud in the evenings, but we didn't hear it at all in our room (4th floor). Everything was clean. Got a $5 voucher for every night we didn't require housekeeping which we could use at the breakfast bar. The only real issue is that the air conditioner for the room was rather loud, although it certainly kept the room comfortable. A good place to stay in this part of Manhattan.

Our family stayed at the Aloft when my nephew was getting married (my mother in law for two nights, our family for one.) The Aloft is a modern hotel with an Asian feel. The staff was extremely accommodating. They kept an eye on my elderly mother-in-law and actually locked her room when she forgot to (rushing off to the wedding). I had called in advance and told them we needed to change before going to the wedding, and we were able to get into the room early. The room had two double beds and was much larger than other Manhattan hotel rooms I've stayed in.

The room had no dressers, so we left our clothes in an open suitcase. There was a small closet, enough for us to hang our "dress up clothes." Free bottled water, good coffee and a small refrigerator (located under the sink outside the bathroom) were all nice touches. The A/C worked well and was fairly quiet. They had a "grab and go" food area in the lobby which was handy. (There is a deli on the corner but you couldn't beat the convenience of staying in the hotel to eat breakfast.) Breakfasts were cooked to order and quickly brought out to you.

There are many restaurants in easy walking distance to the hotel. We had dinner at Lido, an Italian restaurant on 117 st., on Friday night. Good food and reasonable prices. If you want to sight see, there are many subways in the area. The hotel will call a car service for you if you need one or cannot get a cab for some reason.

There is also the XYZ Lounge in the lobby, where we had a nightcap after the wedding. The drinks were strong and they also offered a light menu of snacks.

Minor gripes--the carpet had stains on it (Iooked like someone had spilled their coffee). The room had no tub, only a shower, but it was spacious and had good water pressure. The room lights were controlled by switches which turned on lights in "zones"--one for bathroom, another bedroom and the third was labeled "master" (it would turn off all the lights in the room.) Since my husband doesn't see well, we generally like to leave a light on in a hotel bathroom but we couldn't in the Aloft--the "bathroom" switch turned on a light near the door, the light in the bathroom and a light in the hall outside the bathroom. That made the room too bright for my son.

These are all minor issues. We really enjoyed our stay at the Aloft and would highly recommend it to anyone who is visiting Columbia University or wants to stay at a hotel that doesn't have teeny-tiny rooms. You'll love the staff and the hotel.

Bertrand N, Manager at Aloft Harlem, responded to this review,
September 18, 2013

Thank you for writing such a detailed review of the hotel. I'm glad your family enjoyed the stay at the Aloft Harlem. We appreicate hearing the good, but also honest criticism which can help us make your stay an even more enjoyable one next time. It is great to hear that the staff was attentive and accomodating. Hope to have you back soon.

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The hotel was very trendy and current. It was almost like a Soho experience. Pets of any size are welcome for no extra charge. Nice! The staff was friendly and accommodating. The room was clean and very comfortable. Having a small fridge was quite convenient. Would have loved a microwave too. Every restaurant/eatery was within walking distance as well as shopping, movie theatre, and cultural experiences. Would have liked a continental breakfast for the price and the ice is all the way in the lobby. But the lobby bar was cool. There was a dj playing dance music giving it a club like atmosphere. Finally, there was plenty of parking on the street. Overall, a great hotel, especially for younger adults.

Room Tip: Higher rooms have less external noise but the AC is pretty loud.

Whatever your reason to be way uptown- visiting colleges (ours), business- this is the hotel to be at - comfortable, cool rooms- great beds (in one now)- close to a slew of fine bistros and restaurants. Staff is very warm and accommodating- this is our 3rd time here and will be our place to stay visiting our daughter in college-

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Bertrand N, Manager at Aloft Harlem, responded to this review,
September 18, 2013

Thank you for the review. We are happy that you enjoyed your stay at the Aloft. As you pointed out Harlem is changing. Restaurants, shopping, bistros. Plus convenient subway to Midtown.We look forward to having you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Aloft Harlem Hotel New York City

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