"Ward 9"

My father in his last weeks begged us to get him home, we thought he was just being grumpy and difficult. He passed away at home. The following day my mother found herself in ward 9 and whilst the Doctors, consultants and most nurses were excellent, the staff nurse on night duty was appalling. Swearing, cursing for everyone to hear. One poor lady was buzzing.. and the nurse swore and refused to go.. we were told that the following day this poor lady had passed away alone. No dignity or respect for the elderly.. which now makes me question my fathers concerns.. maybe he wasn't grumpy at all.. I think he was scared and frightened. Its a shame that just one person can pull a whole place down.

Responses

Thank you for taking the time to comment on your experiences at King's Mill. Feedback is always important to us as we strive to provide the best possible care and we are sorry things were not up to the standard you expected. It would be most useful if you could contact our Patient Experience Team on 01623 672222 or email:pet@sfh-tr.nhs.uk