I have received your email. After I carefully checked the invoice I found the order is not placed on our website.

Please pay attention our website address is auto-tool-shop.com. Other websites like autotool-shop.com autotools-shop.com are not our company and you can contact their website owners for order processing.

carioca wrote:what "pending" means on order status? How long before i received tracking number?

Most of customers do not visit our website to check the shipping status and we will not update the status of shipping status in our website. Instead we will send the track number to you by email within 1 or 2 days after order.