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Katie Camardo of Vermont Teddy Bear to Speak at Operations Summit

MEMPHIS, TENN. –Katie Camardo, vice president of operations for The Vermont Teddy Bear Company, will be speaking at the Multichannel Merchant’s first ever Operations Summit May 1 to 4 in Memphis.

Camardo, whose seasonal workforce explodes from 170 to 1,400 employees during Christmas and Valentine’s Day peak periods, will discuss how her business manages seasonal growth in employee count and order volume at The Highs and Lows of Managing a Seasonal Business speaker session program on May 2 at the Operations Summit.

Attendees at the Operations Summit will also have the opportunity hear from experts in the areas of direct-to-customer shipping & delivery, transportation, contact center, customer service, fulfillment, warehouse, general operations, hiring and training, systems integration, materials handling, and order management during speaker engagements and roundtable group sessions.

This is the perfect chance to discuss new ideas and trends in the operations and fulfillment industry.

Other speakers attending the Operations Summit include representatives from some of the best merchants in the industry including Rue La La, Zazzle, Calendar Club, Backcountry.com, Replacements, Levenger, Eckler’s, Benchmark Brands/FootSmart, Moosejaw Mountaineering, Bare Necessities, Vermont Country Store, Carolina Biological Supply, and CustomInk.

But the Operations Summit is not just about discussing direct-to-customer Operations and Fulfillment. Attendees can also get a behind the scenes look into some of the world’s most fascinating distribution plants including FedEx, Medtronic, Ingram Micro Advanced Logistics Center, Mallory Group and Benchmark Brands/FootSmart.

Click here or call 1-303.998.9464 to register today! Group Rates for three or more employees from the same company.

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Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?