Southern Heart Gallery takes great care in accurately representing and carefully shipping its products, and promises to give you outstanding customer service before and after your purchase. If for any reason your order does not meet your expectations, simply contact us within 7 days at returns@folk-art.com or call us at 985-882-1190 for a return merchandise authorization (RMA) number, and then return your order for a prompt refund or, if you wish, an exchange.

Damaged items...

Southern Heart Gallery will refund your purchase price, your return shipping charge, and your original shipping charge. Be sure to contact us for an RMA number before returning any item.

Important...

To obtain a refund of shipping charges for items damaged in transit, you must retain the box and packing material in case the shipper needs to inspect them for insurance purposes. On all returns, please use the original box and packing material. Southern Heart Gallery is not responsible for items lost or damaged in transit which do not have an RMA number. Contact us at returns@folk-art.com or at 985-882-1190 for a return merchandise authorization (RMA) number before you return any item.