Why Us?

At Anderson, we know that the purchase of a home comfort system only happens once or twice in a lifetime. It’s a big decision. When you are ready to make that decision, we hope you will consider Anderson as your partner in comfort. Here's why:

Our People »

Exceptional Customer ServiceWhether you're scheduling an appointment, reviewing payment options, or following up on services already provided, we go out of our way to make everything as convenient as possible for you.

Highly-Qualified Technicians
We provide ongoing training and certification for service technicians. Our technicians are also factory trained, and qualified on all brands of heating, air conditioning, indoor air quality and refrigeration equipment.

Punctuality & Professionalism
From emergency service to routine maintenance and service calls, our technicians will arrive promptly and get the project completed in a timely and efficient manner.

Safety, Security & Cleanliness
The safety and security of your family and your possessions is our highest priority. All employees receive a background check before hiring. Our service technicians and installers carry cover clothes and vacuums to make sure your home remains clean.

Our Expertise »

Over 25,000 customers have chosen Anderson. 75% of those are from referrals!

We have been in business over 30 years.

We specialize in residential comfort systems.

We are recognized as the best by city inspectors.

We offer emergency service to help you when you need us most.

We perform load calculations prior to any sale, ensuring that we have selected the right unit for your home.

Our Guarantees »

Exclusive "No Lemon" GuaranteeIf the compressor in your air conditioner or heat exchanger in your furnace fails twice in the first five years, we will install a complete and new unit at no cost to you.

24-Hour Service Guarantee
We are available to service your furnace and/or air conditioner 365 days a year, day and night. We don’t take vacations. Since we are a service company, we have a staff of highly trained service professionals on call and ready for you when you need us most.

Better Than We Found It GuaranteeWe guarantee that we will leave your home in a condition that is AS GOOD or BETTER than we found it.

Installation Workmanship Guarantee
Our installation technicians are the best in skill, attitude, and workmanship, have undergone extensive pre-employment criminal background checks and participate in random drug testing. They’ll care for your home and complete the job with speed and precision. They clean up when they are finished, and take personal responsibility for your complete satisfaction.

Priority Service Guarantee
We are a service company, not a sales company. We prioritize our service; we provide service to our Comfort Club customers first. “Yes!” you heard that correctly. Our Comfort Club customers always get “front of the line” privileges. It means that when you need us, you’ve got us.

100% Satisfaction Guaranteed!Anderson is committed to providing the highest level of service and installation in the industry. We provide a written Guarantee for 100% Satisfaction on all services and equipment installations.

Our Technology »

As the largest Lennox dealer in your market and a Lennox Premier dealer, we offer the best price on our products and priority access to rebates and special pricing. Our full portfolio includes a wide range of capabilities to meet your home’s comfort requirements from cutting edge air quality options to units powered by alternative energy sources.

All Lennox products are backed by up to a 10 year parts warranty with the Good Housekeeping seal of approval.

Our local Lennox office & warehouse in Cleveland means parts and resources are close; ensuring we have tools needed to complete your job in 1 day or less.

We are fully trained on all Lennox products we install and have a local technical support representative on call for us.