7 PERFORMANCE PROFILE About the Fabasoft Group Fabasoft is a European software manufacturer and cloud provider with over 25 years of experience in document management. Fabasoft s software products ensure the consistent capture, process-oriented handling, secure storage and context-sensitive finding of all digital business documents. These functions are used in both on-premises installations in customer data processing centres, as well as SaaS and cloud services. Fabasoft digitalises and accelerates business processes in the course of informal collaborations and structured workflows both within companies and beyond organisational limits and national frontiers. Our customers benefit through access that is independent of both location and equipment, faster and more cost-efficient work completion, and improved compliance. Via an efficient and flexible development environment, special customer modifications, specialist applications and branch solutions are implemented on the basis of Fabasoft products. The Fabasoft egov-suite, which was developed in this manner, is the leading application for electronic records management in the public sector within the Germanspeaking region. The Group is represented by subsidiaries in Germany, Austria, Switzerland, Great Britain and the USA. Furthermore, it maintains sales and project partnerships in these and other countries. Fabasoft AG, with its headquarters in Linz, Austria, acts as the Group s administrative body. FABASOFT 3 MONTHS REPORT 14/15 7

9 Business Model The Fabasoft Group s business model includes distributing its own software and cloud services, as well as providing related services. Products, online services and other services are sold to both private customers and public sector customers. In the public sector, successful participation in tender procedures is an essential part of its distribution activities, especially in new business. The subject is typically electronic file and workflow management, as well as e-government solutions. In the private sector, the focus is on business-to-business collaboration, digital business processes and electronic records (e.g., personnel records). Fabasoft addresses the market both directly, through its own sales and service organisations, and in collaboration with sales and implementation partners. Its direct business is predominantly through own subsidiaries in Germany, Austria and Switzerland. These companies also have their own project organisations. Where required, these organisations assume the general contractorship for project implementation and implement additional and subsequent projects. In addition, the company seeks to establish and develop sales and implementation partnerships with local providers in new geographies. Based on the customers requirements profile, either the Fabasoft Group s enterprise products (Fabasoft Folio, Fabasoft egov-suite, Mindbreeze Enterprise Search and Fabasoft app.telemetry), or cloud services (Fabasoft Cloud, Mindbreeze InSite), or even hybrid models are selected. Enterprise products run either on the customer s systems, or as Software-as-a-Service (SaaS) services operated by Fabasoft or partners. Appliances are a new marketing model: Within this model, standardised turnkey systems (hardware and software) of various performance categories are preinstalled and made available to customers for use in their datacentres for an annual fee and a defined term. The first Fabasoft Group offering in this category is Mindbreeze InSpire. PRODUCT PORTFOLIO Enterprise Products Fabasoft Folio Fabasoft Folio is a European business software product for secure electronic content management, records management and case management for all digital data, and also for informal collaboration and the digitisation of workflow. Fabasoft Folio ensures greater transparency and traceability in fulfilling compliance requirements in digital business processes. Examples of solutions with Fabasoft Folio include digital personnel files, electronic incoming mail registration and digital contract management. Clients can choose between installing and running Fabasoft Folio on a Microsoft Windows platform or on an open source platform (Linux). Fabasoft Folio is particularly convincing thanks to the efficient modelling and implementation of individual, content-centric specialist applications and business processes on the broad performance spectrum of the standard product functionality with the greatest possible flexibility, speed and solution quality. Fabasoft egov-suite Fabasoft egov-suite is a proven product in a wide range of European countries and a leading product in the Germanspeaking world for electronic records management in the public sector. Documents are collated, processed, comprehensively documented and stored so that they are audit-proof, and forwarded using workflows. The product is used to increase the speed, efficiency and transparency of administrative processes in central administrations (federal ministries and federal administrations), and regional and local authorities. Fabasoft egov-suite is the backbone of citizen-oriented e-government processes. The product is based on international standards and has been evaluated and certified by administrative authorities in Germany, Austria and Switzerland. Fabasoft egov-suite is based on Fabasoft Folio. FABASOFT 3 MONTHS REPORT 14/15 9

11 Fabasoft app.telemetry Fabasoft app.telemetry measures the performance of transactions in distributed software applications and allows the analysis of this data in the context of the respective use cases. Fabasoft app.telemetry forwards user queries to servers and locations, and records detailed information via every instrumented application (service) involved. Such information includes, for example, execution time, the time spent within a service or query and the duration of a database query. In this process Fabasoft app.telemetry describes the appropriate path through the system, allowing application management, user support or the help desk to quickly and precisely locate the time-critical points and take appropriate action. Fabasoft Mindbreeze Enterprise Fabasoft Mindbreeze Enterprise offers a professional full-text search feature for fast retrieval of relevant facts. Connectors exist for Fabasoft Mindbreeze Enterprise to support indexing and searching of and in data sets from the Fabasoft egov-suite, Fabasoft Folio and the Fabasoft Cloud. Unified access to information presents correlations in a clearly and easily recognisable way. The existing user rights and the application context are always kept. Search tabs and facets structure the results and provide a quick overview. Actions can be performed against search results, allowing the user to continue working immediately with one match. Mindbreeze InSpire Mindbreeze InSpire is an appliance (hardware and preinstalled software) that provides a turnkey solution for secure enterprise information searching with a low configuration and installation overhead. The appliance can be integrated into the existing IT infrastructure with little effort. After configuring the connectors for all relevant business sources, such as systems, document management systems, archives, and specialist applications, Mindbreeze InSpire semantically analyses the data, generates links, and creates a search index to efficiently handle queries. In addition to the search feature, the editor developed by Mindbreeze, allows information from different areas found by search applications to be linked and viewed. Information on a specific topic is displayed directly, e.g., as a dashboard, and not as a hit list, unlike classical search queries. The view can be customised using the editor. The editor provides a selection of design elements (widgets) that can be arbitrarily combined without any programming knowledge. This means that varying needs in specialist departments can be met through individual search applications. In addition to this, Mindbreeze InSpire offers a complete set of interfaces, thus giving software manufacturers, software integrators and developers the ability to use proven Mindbreeze technology in their own products and solutions. Cloud Services Fabasoft Cloud Modern business works across all borders and all devices, making it essential to know where your data is, know who you are sharing it with and know every change made. In the Fabasoft Cloud business data is protected to the highest standards of European security (for example TÜV Rheinland Cloud Certificate ), giving companies the freedom to collaborate more efficiently and in an agile manner worldwide - wherever, however and with whomever they wish. Through the concept of cloud locations, the Fabasoft Cloud gives companies the freedom to select their data location and the assurance of knowing where their data is stored: in Germany, in Austria or in Switzerland. At each cloud location the Fabasoft Cloud keeps data synchronously saved in two geographically separated high-tech data centres. The service is based on a European cloud ecosystem using Fabasoft s own resources and doesn t rely on infrastructure services of third party providers. FABASOFT 3 MONTHS REPORT 14/15 11

13 The Fabasoft Cloud Teamrooms give companies the assurance who they are working with in the cloud and who is having access to their cloud data. A Teamroom is a secure, protected online work area that can be accessed only by explicitly authorised persons who have been invited to the collaboration. Two factor authentication, as well as the login via digital ID (new German ID card, SuisseID, or the Austrian mobile signature) sustainably protect business data in the cloud against unauthorised access. With the Fabasoft Cloud companies act as organisations in the cloud and not merely with individual, independent user accounts. This allows for the company-wide administration of cloud resources and security settings, as well as for the modelling of the company-specific organisation structure in the cloud. The Fabasoft Cloud gives you the assurance to know what is happening to your data in the cloud: complete versioning of editing statuses, auditing and dynamic watermarks for documents simplify the fulfillment of compliance requirements, also in collaboration across company and national borders. Example: A European agency uses the Fabasoft Cloud for the controlled delivery of safety-critical documents for companies and authorities in the European Union, as well as for the secure and overall collaboration in board meetings and working groups. One of Germany s largest industrial companies uses the Fabasoft Cloud to mobilise in-house business content (for example project documentation) and to make it accessible across company and national borders. Companies from the most various industries organise board and management meetings using the Fabasoft Cloud and give their management members secure, controlled and auditable access to important documents also on mobile devices. On top of this, the Fabasoft Cloud supports the modelling of business processes in line with the BPMN 2.0 standard. Business processes (workflows) that can be immediately implemented both internally and externally are generated from these process models. Mindbreeze InSite Mindbreeze InSite is a cloud-based website search feature that runs in the Fabasoft datacentres. To be able to use Mindbreeze InSite, users only need to add pre-configured embedded code to their web page and create a search index. To allow this to happen, Mindbreeze InSite performs semantic analysis of all information and documents from the information sources (websites, web portals, blogs, etc.), thus identifying information coherencies. Search applications make it possible to combine information from different domains and, for example, to display this as a newsflash that is automatically updated by Mindbreeze. The results are displayed directly on the page, and not as a hit list, unlike classical search queries. FABASOFT 3 MONTHS REPORT 14/15 13

15 MANAGEMENT REPORT Business status In the first three months of the fiscal year 2014/2015 (1 April 2014 to 30 June 2014) sales revenue amounted to EUR 5,996 tsd, which represented an increase of 5.5 % compared with the figures for the previous year (EUR 5,684 tsd). The operating result (EBIT) for the first three months of the fiscal year 2014/2015 decreased from EUR 112 tsd (previous corresponding period) to EUR 2 tsd. In the period under review EBITDA decreased from EUR 528 tsd (previous corresponding period) to EUR 372 tsd. On the interim-balance sheet date (30 June 2014) the company s equity ratio stood at 44.7 % (55.2 % as at 30 June 2013). The balance of cash and cash equivalents increased from EUR 12,672 tsd on 30 June 2013 to EUR 13,440 tsd on 30 June The Fabasoft Group employed a workforce of 197 on 30 June 2014 (198 employees on 30 June 2013). Events in the first Quarter Fabasoft at the 3rd Annual European Cloud Computing Conference in Brussels The 3rd Annual European Cloud Computing Conference took place in Brussels on 9 April The event focused on how cloud computing drives the realisation of the digital internal market. Some 200 experts from politics, the IT industry and science discussed the objective of European harmonisation of the cloud strategies of the individual member states, and cloud computing solutions as an innovation driver for the entire IT industry. Dipl.-Ing. Helmut Fallmann, member of the Fabasoft AG Managing board, provided an overview of the current situation in the scope of his keynote, titled Mirror, Mirror on the wall, where is your data after all? and discussed the next steps towards developing a common European market for cloud computing with the attendees. FABASOFT 3 MONTHS REPORT 14/15 15

17 Professional application developed for the Swiss community service implementation office ezivi is a professional application that was developed for the Swiss community service implementation office. The deployment of persons in community service and external partners is now coordinated using a web application. In the scope of the ezivi application, a new dedicated professional application domain by Fabasoft (GovData) for the Swiss department of Trade, Education and Research is being deployed for the first time. The platform will be used as a centralised data repository. The Community service implementation office (ZIVI) is broken down into the main department Implementation, and the departments Resources and Management; as an administrative office, it is part of the Swiss department of Trade, Education and Research. Fabasoft Cloud wins renowned Frost & Sullivan European innovation prize Frost & Sullivan awarded The Fabasoft Cloud the 2014 European Cloud Computing Product Innovation Leadership Award. The international consultancy is the initiator of the prize and justified the award as follows: As a high-security business cloud, the Fabasoft Cloud has become a benchmark in the ICT industry, created by Europeans, in Europe, for Europeans. Fabasoft offers reliable software for B2B collaboration, including excellent security measures this has helped the company to create a reliable cloud in compliance with European standards. The award ceremony took place on 14 May 2014 at the Royal Garden Hotel in Kensington, London. Frost & Sullivan is a global consultancy for market research, analysis and growth strategy advice. The company cooperates closely with its customers to develop visionary innovations that do justice to global challenges and growth opportunities. Fabasoft AG Annual General Meeting On 30 June 2014, the Fabasoft AG Annual General Meeting was held at the Courtyard by Marriott Hotel in Linz. In the scope of the presentation, the members of the Managing Board gave an overview of the most significant events and developments in the fiscal year 2013/2014. The items on the agenda were then discussed in detail. All resolutions were accepted with a large majority. At the Fabasoft AG Annual General Meeting held on 30 June 2014 it was agreed to pay out a dividend of EUR 0.42 per share entitled to dividend for the fiscal year 2013/2014. The dividend was paid less 25 % capital gains tax, unless there is a provision for tax exemption on 10 July 2014 in the form of a credit entry at the depositary bank. The Österreichische Kontrollbank AG acted as the paying office. The individual Fabasoft AG shares have been traded ex dividend from 3 July Events after the interim balance sheet date The Swiss Federal Administration, represented by the Federal Office for Buildings and Logistics, has entered into negotiations with Fabasoft Schweiz AG regarding the budgetary securitisation over several years of existing customer projects in respect of the use of Fabasoft egov-suite at the Swiss Federal Administration. This concerns in particular software maintenance, services and to a lesser extent new licences. A budgetary framework of up to CHF 40 million without call-off guarantee for the period up to is planned for this purpose. We have been notified that the Federal Office for Buildings and Logistics intends to announce the awarding of the respective contract on The awarding of the contract would become legally effective if no objection is raised within the period for objection of 20 days after notification. Otherwise there were no significant events in respect of this interim financial statement after 30 June FABASOFT 3 MONTHS REPORT 14/15 17

19 Products, Research and Development Fabasoft Folio One focus in the first quarter of the fiscal year 2014/2015 was on the development of a strategy and on implementing a basic technology for Scenario Based Rooms. They allow special team rooms to be created for specific use scenarios, e.g., a Scrum project, or a Human Resources file depository. Also, it is possible to create special security concepts with self-defined roles (e.g., Product Owner, Scrum Master, Scrum Team). Another focus was on on-going development of the digital personnel file as a solution for electronic personnel file management. The functionality for importing personnel file master data from an HR system (e.g., SAP HR) was optimised, and the functionality for creating personnel documents on the basis of templates using DocProperties was implemented. This means that metadata (e.g., first name, family name, social security no., etc.) can be automatically transferred to the documents, thus minimising the overhead for authoring these documents. In addition to countless improvements in use cases and browser integration, the user interface now supports Windows Phone 8.1. Update rollups for versions 2013 and 2014 with numerous improvements to detail were released. Fabasoft egov-suite In the first quarter of the fiscal year 2014/2015, the focus was on two areas. The first of these was work on the Fabasoft egov-suite versions 2013 and Customer feedback, and feedback from the Professional Services organisations was adopted, and additional, selected enhancements were released. The existing documentation was extended and the user manuals were made more concise. The second area involved development work on the Fabasoft egov-suite Bavaria for the upgrade to version Again customer feedback was adopted into the version. Beyond this, selected items of feedback were not only included in Fabasoft egov-suite Bavaria, but carried over into the entire Fabasoft egov-suite. This helped to improve quality through to the Fabasoft Folio basic product. In addition to development activities, upgrade projects to the 2012, 2013 and 2014 versions were implemented. Fabasoft app.telemetry In the first quarter of the fiscal year 2014/2015, the app.telemetry development team focused on extending and optimising the application options of Fabasoft app.telemetry based on customer feedback and lessons learned from Fabasoft SaaS Cloud operations. The focus here was on evaluating requests. Fabasoft app.telemetry analyses access and suggests options for improving performance based on a set of rules for Fabasoft software products. Fabasoft Cloud In the first quarter of the fiscal year 2014/2015, the Fabasoft Cloud saw numerous improvements regarding easy and barrier free use (usability and accessibility) and the secure use of the Fabasoft Cloud. This means that users can display or edit a detailed view of their file lists in the Fabasoft Cloud. This list view mode enables the user to display arbitrary columns, and to use multiple sorting and grouping options. Data can be entered directly in the columns like in a spreadsheet. Another view allows to display information in the form of a dashboard, such as information relevant for administrators in cloud organisations. The view and selection of tools was also optimised so that the most important actions for the displayed tools are provided at all times. Apart from the many accessibility and usability improvements in the Fabasoft Cloud web browser client, Fabasoft developed the Barrier-free Cloud guide which was published by EuroCloud Austria. This publication refers to organisational and engineering measures for creating barrier-free cloud services, pointing out the most important standards for implementation. The intent is for the guide to strengthen the awareness, and generate a sense of responsibility for persons with special needs among all cloud stakeholders on both the contractor and purchaser side. FABASOFT 3 MONTHS REPORT 14/15 19

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