Resources

Practices

Tony Brown

Principal / Corporate

Tony Brown is Director of Mergers & Acquisitions at PCG. He has 20 years of experience directing engagements related to PCG's core services, including federal revenue optimization/compliance, Medicaid third party liability (TPL), healthcare facilities management, Medicaid managed care, private health care recovery, and school-based reimbursement. He has spoken at numerous national TPL, Human Services Finance Officer (HSFO), and special education conferences. Mr. Brown earned his MBA from Fuqua School of Business at Duke University and his BS in Computer Science from NCSU.

Debra Clark

Corporate Facilities Director / Corporate | Facilities

With 25 years of experience at PCG, Ms. Clark has been instrumental in project operations for PCG clients of all sizes and projects of varying scope. Ms. Clark is responsible for compiling data, negotiating leases, touring buildings, working with/and overseeing contractors throughout the build-out process, and completing the entire office structure for more than 50 PCG satellite offices. She works closely with all elements of a project team inclusive of PCG ITS enterprise architects, brokers, owners, landlords, and property managers along with contract leads, account managers.

Ramona Cruz-Peters

Ms. Cruz-Peters joined Public Consulting Group in November of 2014 as the Manager of Corporate Technology Communications. In her role at PCG she leads communication efforts on behalf of the Office of the CIO, the CISO, and the internal IT departments. Prior to joining PCG, Ms. Cruz-Peters spent nearly four years in the non-profit behavioral healthcare sector as Senior Director of Marketing & Communications for Austin Recovery and The Council on Alcohol and Drugs Houston. Ms. Cruz-Peters was responsible for the organization's web and social media presence, helping lead the organization to a Statesman Social Media Award for the Austin American-Statesman, as well as public relations, branding, event planning, and both internal and external communications. For the five years prior to her time at Austin Recovery, Ms. Cruz-Peters worked for Myspace in Beverly Hills, California, where she gained valuable insight into the world of social media. At Myspace, Ms. Cruz-Peters had her hands in many projects, from managing internal communications and events, representing Myspace at conferences and trade shows, hosting recruiting functions, helping to establish the company's recruitment brand, and managing the company's philanthropic program. She graduated from University of California - Los Angeles with a degree in Sociology, and received field experience in broadcast news media through college internships. Ms. Cruz-Peters also speaks and presents workshops on social media marketing on a national level.

Edward Forth

Mr. Forth has more than 27 years of technology and management experience. He joined PCG in 2012 and currently provides transformational technology leadership for PCG's corporate services, including customer-facing technology products and services and connectivity to the firm's more than 40 U.S. and international offices. Mr. Forth began his career with BlueCross BlueShield of Tennessee in 1986 as an applications development engineer in the mainframe applications division, and left in 1990 to work as a functional manager of mainframe and client/server applications with Great Western CFG, a financial services company. After advancing to Director of Production Support and Applications Development, he left Great Western to become CIO at Comprehensive Care Corporation, a carve-out behavioral health care payer. Mr. Forth also served on the Board of Directors for Comprehensive Care's international operations doing business in South America. Mr. Forth spent nine years as a management consultant for PricewaterhouseCoopers, Probandi LLC, and Comdyn Inc., where he consulted for major customers such as Cigna, Pharmerica, BlueCross BlueShield of Tennessee, and the Blue Cross Association. Before joining PCG, he spent four years as CIO at HealthPlan Services, the nation's largest independent third-party administrator to the health and life insurance industry. Mr. Forth earned a BS in Computer Science at Tennessee Technological University and an MBA from Central Michigan University.

Steve Haverstock

Senior IT Director / Corporate | Information Technology Services

Mr. Haverstock has over 30 years' experience in information technology. His has significant experience building and managing large infrastructure environments. He was responsible for the delivery of computer and network services for an $8 billion national managed healthcare corporation where he managed staff of 300 professionals providing support for Enterprise Networking, Technical Services, Database Administration, LAN Administration, Computer Operations, Production Control, Help Desk, Desktop Services, Client Relationship Management and Voice Communications for more than 18,000 employees in 250 locations. He was responsible for strategic and tactical planning for the Computer Services organization and provided technical vision for large systems, wide-area networks, local-area networks and distributed servers. His previous experience includes time working with PCG's technology consulting division. While there he engaged in several technical Independent Verification and Validation (IV&V) projects for the State of California.

He has a Bachelor of Science degree in Computer Science from Iowa State University, and a MBA from California State University, Sacramento. He also has the ITIL Manager's Certificate in IT Service Management.

Dan Heaney

Chief Financial Officer / Corporate | Finance

Daniel T Heaney, MBA, is a financial professional with more than 20 years of experience in public and private companies. He has held senior financial management positions in operational and corporate finance, with responsibility for treasury management, international finance, mergers and acquisitions, control and audit. He joined PCG in 2003. Prior to PCG, he was CFO for Seniorlink, an elder care management company based in Boston, Ma. Mr. Heaney spent 19 years at Perkin Elmer (formerly EG&G Inc.), a global $1.5 billion Fortune 500 diversified technology company. He served as the company's corporate treasurer for four years, with earlier roles that included five years as controller of the Technical Services Group, one the firm's five strategic business units involved in commercial and government services. He currently serves on the boards of Raleigh, North Carolina based LobbyGuard LLC, a provider of visitor management systems and Development Alternatives, Inc., a Maryland based firm that provides international development services and aid in developing countries. Mr. Heaney holds a B.A. from Colby College and an MBA from the University of San Francisco.

Rich Maguire

Corporate Director / Corporate | International

Mr. Maguire's role includes strategic planning, client development, partnership creation, product development, and organizational development for PCG's global consulting services businesses that include PCG Polska, Sp.Zo.o with offices in Warsaw and Lodz, Poland and PCG Advisory Services LTD in London. He came to PCG from the University of Massachusetts Medical School , where he was Executive Director of Human Resources and Global Projects for the Commonwealth Medicine strategic business unit ,which provided clinical and consulting services to 33 states and 30 countries. He is a senior faculty member in the Master of Public Administration and Master of Science in Professional Communication Degree Programs at Clark University in Worcester, Massachusetts. Mr. Maguire formerly held a position of Dean of Continuing Education at Anna Maria College. He has 25 years of global organizational consulting experience with clients including EMC2, EMC2 Limited Bangalore India, Pfizer PGRD, Texas Instruments, The International Chiefs of Police Association, The Institute for Transitional Economies, The US Army, The US Navy, Electricite' de France, and Gaz de France. Mr. Maguire has participated in USAID-funded projects with delegations from Tanzania, Cote d'Ivoire, Russia, Uzbekistan, and China. He holds a Bachelor of Science Degree from Syracuse University, a Master of Arts Degree from Emerson College and has completed his doctoral course work in Adult and Human Resources Education and Training at The University of Connecticut.

Michael Marotta

Michael Marotta is PCG’s Governance, Risk and Compliance (GRC) Officer. He joined the firm in 2016 with extensive experience in risk management, corporate ethics and governance, regulatory compliance, internal audit, and strategic planning, both in the U.S. and abroad. Prior to joining PCG, Mr. Marotta was the Director of GRC at Crane Currency and had similar risk management and compliance positions at MassMutual Financial Group, Goldman Sachs and The Bank of New York. As the firm’s GRC Officer, Mr. Marotta reports to the CEO and is responsible for establishing and overseeing these functions at PCG. Mr. Marotta received a Bachelor’s Degree in Economics and Government from The University of Notre Dame and a Master’s Degree in International Political Economy from New York University.

Bill's career has centered on serving the fiscal and operational needs of the public sector. Upon graduating from Clark University in 1976, he first worked as Assistant Revenue Director for the Commonwealth of Massachusetts Department of Mental Health and Mental Retardation. In 1981, he left public service to become Director of Reimbursement for Harvard Community Health Plan's Parker Hill facility, a small public hospital located in Boston's Mission Hill neighborhood. Prior to forming PCG, Bill was a senior consultant with Touche Ross & Company now Deloitte & Touche, where he worked on expansive and comprehensive strategic planning projects for health and human services facilities across the country.

Bill founded PCG in 1986, combining his entrepreneurial business interests with a growing expertise in public sector fiscal and operational management. The firm quickly grew from a three-person operation to a highly successful company with roughly 2,000 employees, 50 offices, and nearly $350 million in gross annual sales. Today, PCG focuses on three major market areas: 1) enhancing operational and financial performance for state and local health and human services agencies; 2) providing consulting and technology applications to the K-12 education sector; and 3) developing and serving the national market for Third Party Administrator (TPA) services to support self-determination and consumer-directed care for chronically ill, frail and elderly, developmentally disabled, and other at-risk populations, through PCG's subsidiary company – Public Partnerships, Ltd.

Bill served as chairman of the Clark University Board of Trustees in Worcester, MA (2007-2011),where he and wife Jane also founded the Mosakowski Institute for Public Enterprise. Additionally, Bill serves as Board member of St. Mary's High School in Lynn, MA and as a member of the Board for the Massachusetts Association of Mental Health (MAMH).

Diane Santoro

Chief Human Resources Officer / Corporate | Human Resources

Ms. Santoro has more than 20 years of human resource management experience. Her areas of expertise include staffing, compensation management, training, employee relation, employment law, and the implementation and management of human resource operations. Prior to joining PCG, Ms. Santoro was Director of Human Resources at Harvard Medical School, where she was responsible for the development and implementation of the University's first compensation structure for professional staff. She also managed the recruiting function and provided skills training to hiring managers. Ms. Santoro has worked both in the non-profit and for-profit sectors. She has managed federally-funded independent living centers as well as provided direct case management services to adults with disabilities and their families. Ms. Santoro holds a Bachelor's Degree in Social Work & Sociology, as well as a Master's degree in Management.

Stephen Skinner

Principal, Director of Marketing / Corporate | Marketing

Stephen Skinner, a Principal with Public Consulting Group, Inc. (PCG), a management consulting firm, headquartered in Boston which provides operations, financial management, and technology solutions to state and local government clients throughout the US, Canada and the European Union. He is currently PCG’s Director of Marketing and Communications and also Chairs PCG’s Human Resources Committee. Mr. Skinner has 35 years of experience in consulting to, and working for, state and federal government entities and non-profit organizations. Over this time, Mr. Skinner has directed different PCG industry groups including Information Technology Innovations and Consulting in 2000 – 2003. He helped to found PCG’s education practice in 1990 and has also directed PCG’s Health and Human Services practice. Mr. Skinner has also directed numerous engagements involving health care provider rate setting and revenue enhancements.

Rich Talaber

Mr. Talaber is currently responsible for all PCG Infrastructure including Data Centers, Office Connectivity, PCG Cloud Infrastructure, Telecom, Email, and Personnel Productivity Tools. Mr. Talaber has 30 years of IT Experience that has included all IT disciplines and services. In addition to holding roles as CIO and CTO, Mr. Talaber has also been an entrepreneur, General Manager, Vice President of Professional Services and CEO. Throughout his career, he has been involved in M&A, Corporate Governance, Competitive Strategy, and Corporate Strategy in general. Mr. Talaber has served in the Nuclear program in the United States Navy as well as a Data Procession Officer in the United States Marine Corps. Prior to Joining PCG, Mr. Talaber was a Cloud Strategy and Transformation Consultant working with many large Cloud Providers and Cloud Consumers on product strategy and IT Transformational strategies. Prior to that, Mr. Talaber was the first CTO for VCE after serving in the CTO Office at VMware for four years.

Jonathan Taylor

Corporate PMO Manager / Technology Consulting

Mr. Taylor has more than 25 years of information technology (IT) experience spanning most IT disciplines and services. This has included being the lead project manager on many large scale and complex systems integration and implementation projects within the public and private sector. Most recently, Mr. Taylor managed the Project Management Office (PMO) for a $2 billion child support automation project and a $450 million offender management project. All of these automation efforts have included change management and process redesign components in addition to the technical aspects of the project.