Support for Generation 1 Models

As of July 2010, we have introduced a range of new technologies, renamed our product family, and rebranded our line with the release of our Generation 2 products.

A number of factors were behind our update:

We have made a range of incremental upgrades to components and sub-assemblies over the past 6 years, and it was time to reflect this in the formal launch of an updated product line that aggregates all the changes in to a new product variant.

We have added a range of new sizes to our line, and continue to review our shapes. We’ve also continued to develop our proprietary rod technology. As we've done this, we realised we needed to update our original naming convention. Historically our model numbers referred to the number of rods in each design, and that reflected a natural size progression from smallest to largest. As we continue to engineer the best bounce experience, the number of rods we use in each model is no longer directly proportional to its size or relative position in our model line. Our new names are based on the square footage of each models mat. This means our new “Gen 2” model names appropriately reflect the models relative order in ascending size. Makes sense right!

Rest assured - if you own one of our original SF Models, we will continue to provide full product support and spare parts for your trampoline. You bought it because it was the world’s safest, and we intend to keep it that way!

If you require spare parts for the following models, please call the number provided on our contact page: