Subtitled, Audio Described and Signed programming

Channel 4 is committed to providing a range of access services across our channels and programming

Subtitled programming

On our TV channels

This section provides details of our 2019 commitment to subtitled programming and what we achieved in 2018, in line with our yearly quota from Ofcom.

Domestic channels

Channel

2019 Ofcom requirement

C4's 2019 commitment

2018 Quota achieved

Channel 4

90%

100%

99.95%

E4

80%

100%

100%

Film4

80%

100%

100%

More4

80%

100%

100%

4seven

68.3%

100%

99.99%

Non-domestic channels

Channel

2019 Ofcom requirement

C4's 2019 Commitment

2018 Quota achieved

Channel 4

60%

100%

99.95%

E4

60%

100%

100%

Subtitling on All 4 - FAQs for our video on demand service

Subtitled content be found across our platforms. If subtitles are available an "S" button will be visible on the video player bar. Click on the "S" and the subtitles will load and display.

Subtitles are currently supported on the All4.com website, the iPhone/iPad app (for streaming), a number of Android mobile and tablet apps (for downloads and streaming), YouView, PS3, PS4, Amazon Fire, Freeview Play, Samsung devices and on our content available on Sky.

We take accessibility seriously and whilst we aim to subtitle as much content as possible, unfortunately, not everything on All 4 will carry subtitles. In particular, this could be some of our older content that was subtitled live on our linear services or where the version of a programme on All 4 differs to the one originally broadcast.

This FAQ was helpful

We take accessibility seriously and whilst we aim to subtitle as much content as possible, unfortunately, not everything on All 4 will carry subtitles. In particular, this could be some of our older content that was subtitled live on our linear services or where the version of a programme on All 4 differs to the one originally broadcast. Subtitles are supported on most of our platforms and we are committed to continuing to extend accessibility on All 4 where possible.

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Click on the "S" button in the video player (once the ads have played) and subtitles for the programme will load. If the "S" button is not displayed, this means that there are no subtitles for that programme available.

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Most of our recent content will have subtitles available, if subtitles are available, there will be a 'S' icon on the video. Subtitles are activated by selecting the subtitles icon.

Most of our recent content will have subtitles available, if subtitles are available, there will be a 'S' icon on the video. Subtitles are activated by selecting the subtitles icon with your remote control.

Audio settings can be adjusted via your TV /Monitor or PC settings.

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Audio Described programming

On our TV channels

This section provides details of our 2019 commitment to audio described programming and what we achieved in 2018, in line with our yearly quota from Ofcom.

Domestic channels - Audio Description

Channel

2019 Ofcom Requirement

C4's 2019 commitment

2018 Quota achieved

Channelv4

10%

20%

41.22%

E4

10%

20%

72.06%

Film4

10%

20%

34.96%

More4

10%

20%

42.64%

4seven

10%

20%

33.97%

Non-domestic channels - Audio Description

Channel

2018 Ofcom Requirement

C4's 2018 commitment

2017 Quota achieved

Channel 4

Technical exemption

20%

41.22%

E4

Technical exemption

20%

72.06%

Upcoming audio described programmes on our channels

Audio Description on All 4 – FAQs for our video on demand service

Audio description is currently available on some content on the All4.com website, represented by an 'AD' icon within the playback menu. This will allow audio feedback for visually impaired users giving extra description of what is happening on screen, sometimes during the dialogue. Select the logo to enable audio description. See the available audio described programming on All 4.

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Audio description is currently available on some content on the Android app, represented by an 'AD' icon within the playback menu. This will allow audio feedback for visually impaired users giving extra description of what is happening on screen, sometimes during the dialogue. Select the logo to enable audio description.

Unfortunately we are currently unable to support audio description on iOS devices but are working to include this functionality soon.

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Audio description is currently supported on the All4.com website, as well as a number of Android mobile and tablet apps (for streaming). We are looking to roll this service out on to more of our platforms as soon as possible.

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Signed programming

On our TV channels

This section provides details of our 2018 commitment to signed programming and what we achieved in 2017, in line with our yearly quota from Ofcom.

Domestic channels - Signing

Channel

2019 Ofcom requirement

C4's 2019 commitment

2018 Quota achieved

Channel 4

5%

5%

5.25%

E4

5%

5%

5.47%

Film4

BSLBT Contribution

BSLBT Contribution

BSLBT Contribution

More4

BSLBT Contribution

BSLBT Contribution

BSLBT Contribution

4seven

BSLBT Contribution

BSLBT Contribution

BSLBT Contribution

Upcoming signed programmes on our channels

BSL Zone

Channel 4 supports The British Sign Language Broadcasting Trust (BSLBT) who commission television programmes made in British Sign Language by Deaf people for Deaf people. For information on available programming go to the BSL Zone website (Opens in new window) for further details.

Signing on All 4 - our video on demand service

Any signed content on All 4 will carry the [BSL] icon. We also screen 1 x signed programme weekly on Film4 - for further details please have a look at the BSL Zone website (Opens in new window)

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IF YOU'D LIKE TO PROVIDE SOME FEEDBACK..

We hope you enjoy the programmes that we audio describe and sign and would welcome any feedback that you would like to provide:

By phone 0345 076 0191 (minicom 0345 073 0059)

Our opening hours are 9am to 9pm Monday to Friday and 10am to 7pm Saturday, Sunday and Bank/Public Holidays.