Fair
5.3/10

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Rock Haven Terrace Motel

This Asheville, North Carolina motel is 3 minutes' walk from Malvern Hills Park and 3.2 km from Interstate 240. Free Wi-Fi is provided. The Biltmore Estate and Winery is 17 minutes' drive away.A flat-screen cable TV, microwave, and small refrigerator are provided in each Rock Tavern Terrace Motel.

A dining area is also included for added convenience.A 24-hour reception and launderette are available at Rock Haven Terrace Motel. Other facilities include a vending machine and free parking.Asheville city centre is 5.7 km away.

The Bender Gallery and Ashville Museum of Art are 3.6 km away.

Check-in: 15:00

Check-out: 11:00

Top Amenities

Free Internet Available

Free Internet Access

Free Internet In Public Areas

Free Parking

Accessible

No Smoking Rooms/Facilities

Pets Allowed

Laundry

Parking

Air Conditioning

24-Hour Front Desk

Internet services

Heating

Fax/photocopying

WiFi

On-site parking

Facilities for Disabled Guests

Family Rooms

Non-smoking Rooms

Vending Machine (Drinks)

WiFi available in all areas

Free WiFi

Policies

Hotel Pets PolicyPets are allowed. Charges may be applicable.

Photo PolicyThe reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Hotel Internet PolicyWiFi is available in all areas and is free of charge.

Children PolicyAll children are welcome. Up to two children under 2 years stay free of charge when using existing beds.All further older children or adults are charged USD 15 per night when using existing beds.There is no capacity for extra beds in the room.

Hotel Summary Excluded Policy 7 % Tax, 6 % City tax

Hotel Extra Charges PolicyUSD 9.10 tax per room is excluded from the rate.

Hotel Parking PolicyFree public parking is possible on site (reservation is not needed).

Pre Pay PolicyYour credit card will be used to guarantee the reservation. The hotel will charge you directly for room and tax. No deposit will be charged. The hotel reserves the right to authorize your credit card prior to check-in.If you dont check-in to the hotel on the first day of your reservation and you do not alert the hotel in advance, the hotel reserves the right to cancel your reservation and may charge you a penalty.

Hotel Occupancy PolicyAll rooms are booked for #START_OCCUPANCY#double occupancy#END_OCCUPANCY# (i.e. 2 adults) and accommodations for more than two adults are not guaranteed.

Guest Score and Reviews

2.5

By: Alexander

Poor

2017-10-25

Traveller Type: solo traveller : There was nothing enjoyable at this dump. : The first room (room 19) was located in the dark on the back of the building in the bushes. After the I notice the stains on the sheets I turned on the tv only to find out the sound didn't work.. After asking the manager/owner the 5th time to switch my room he did so, only to put me in a smoking room (room 18) that had cigarette ash still on the table, burnt window curtains and hair in the bed sheets and in the bathroom.. I slept in my clothes and if I had a large garage bag I would have used it as a sheet to lay on. This place was trash!! $70 in the sh¡thole literally!

5.8

By: Luz

Okay

2017-10-25

Traveller Type: young couple

3.8

By: Anonymous

Poor

2017-10-25

Traveller Type: family with young children : I didn't like it! : The staff was rude, the place was dirty and smelled of cigarette smoke. And I could hear every word from the room next door.

2.9

By: Kim

Poor

2017-10-23

Traveller Type: young couple : close parking to vehicle : The inside needs to be updated to match the outside of motel

2.9

By: Anonymous

Poor

2017-10-23

Traveller Type: review category group of friends : Nothing : Put a do not disturb sign up and they still came in room. Couldn't get ahold of front office at all when needed anything.

3.3

By: Anonymous

Poor

2017-10-23

Traveller Type: solo traveller : wifiが有るか電波が弱く繋がらなかった。

5.4

By: Anonymous

Fair

2017-10-30

Traveller Type: young couple : Great location, 10 minutes from downtown. Great chicken restaurant across the street. Easy to get on the interstate. : The walls are thin and you can hear people in the other rooms next to you.

2.5

By: Katlynn

Poor

2017-11-12

Traveller Type: young couple

2.5

By: Anonymous

Poor

2017-11-12

Traveller Type: young couple : Nothing : Dirty room, creepy two way mirror on the wall, bugs running around the walls, drug needle on the side walk outside our door, cigarette burns on the sheets

4.5

By: Bobby

Disappointing

2017-11-10

Traveller Type: young couple : We had to clean cobwebs off ceiling. Expectation of room from pictures not good for someone who has problem climbing stairs. Smoke/fire detector beeped constantly. Not worth the money we paid.

5.4

By: Jackie

Fair

2017-11-05

Traveller Type: young couple : Being close to downtown Asheville. : The walls where so thin you could hear the staff who obviously lived in front of motel talking and laughing till very late into the night. The toilet made a dripping sound, the dresser was so big between it and the bed in this tiny room you could barely walk through the room. I will not return to this motel.

7.5

By: Anonymous

Good

2017-11-06

Traveller Type: mature couple

2.5

By: Colter

Poor

2017-11-07

Traveller Type: young couple : The room was filthy and there was blood on the wall. Little to none hot water and the water pressure was poor.

9.9

By: Anonymous

Exceptional

2017-11-07

Traveller Type: mature couple

5.0

By: Anonymous

Fair

2017-11-13

Traveller Type: mature couple

5.0

By: Anonymous

Fair

2017-11-13

Traveller Type: mature couple

7.1

By: Santo

Good

2017-11-13

Traveller Type: review category group of friends : good location, clean for the most part, easy in and out of room : trashy outside, dated and worn rooms, as advertised- no frills. Needs updated HVAC