The male receptionist had either a bad understanding of English or simply did not care enough for guests. On the first day of check in when I repeatedly asked him to confirm whether breakfast was included the next morning, he repeatedly answered "yes". However, at the end of my 2 days stay, I was asked to pay a total of 20 euros for the 2 days of breakfast. He insists that he already told me no on the first day.
Also, on the first day of my stay, I asked him to recommend a trip, that I wanted one that included touring the lavender fields. He called one and booked for me after my consent. Again, I repeatedly asked him, “there will be lavender to see?" He replied multiple times, "lavender, yes. You see lavender." The next day, the closest I got to the lavender field was on a post card.
Yes there is more, on the last night of my stay, I asked him for the location of the shuttle bus to take to travel to the TGV gare. Again he was very impatient in answering all my questions. I asked him for the name of the bus, how I will be able to know which bus to take at the station, how to differentiate one bus from another? He told me "you go to station. Yes it goes to TGV. You go. Only 1 bus. You go." When I walked to the shuttle station the next day, there were 11 shuttle stops all along the street. Meaning, there were 11 different bus lines that leave for different locations.
As I said in the beginning, the male receptionist either have a bad understanding of English, or simply have an attitude problem.