Taglish Call Center

A taglish call center is a call center company which renders its contact services in English and in Tagalog or a combination of both known as Taglish. This makes it a more sought after call center especially among Filipinos who are not well verse in talking in straight English. Call center companies that offer Taglish services are mostly local companies that provides call center services for the local market.

For instance, the Pizza Hut delivery has a local Taglish call center that takes order from Filipino consumers and hence uses English, Tagalog or Taglish which ever is more convenient to the customer. Another example of Taglish call center are the call centers of most telcos like Smart, Globe and Sun. Agents both for customer support service and tech support are allowed to communicate in Taglish to facilitate service to its local clientele.

Aside from these big companies, there are also call center companies that handle local account that allows Taglish communication. For instance, One Contact Center Inc. hires Taglish speaking call center agents to provide service to local clients. Pacific Hub, which is one of the fastest growing multi-channel BPO companies, also handles local accounts that may require Taglish agents.

Itch Global Business Solutions, which is located in JG Summit also has Taglish accounts for its customer-interfacing voice services. Depending on the company, the qualifications for a Taglish call center agent may vary. In most cases, at least a Vocational Diploma or Short Course Certificate would be sufficient. However, the willingness to work on graveyard shift and holidays would almost always a requirement.

hi guys… ive been browsing and looking for other local call center accounts…
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. i came across teleperformance makati infront of RCBC tower.. as of now they are ramping up a mass hiring for GLOBE TELECOM local account…
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. mass hiring will last until next week April 17… don’t miss it.. good luck and have fun guys.. 😀
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. ofc if you want to make sure give them a ring first before you proceed to their site..

Good day’ Im really interested to apply and be part of this growing industry may i know if sa po pwede mag apply.. im from caloocan.. 25 years old i dont have a first hand call center experience and im looking to work for one thanks…

,,hi,,can i ask if u have a vancany for taglish call center im 30 im willing to work day or night shift im have no exprnce,,but if u give me a chance to work in your company i do my best,,from laguna tnx,,,

ive already experience work at collection agency, am holding smart postpaid plan..the company where ive been worked last december 2012 is cmms account service which is the nature of business is law firm….but as of now am planing to work at smart tower main..i hope they are hiring..and am willing and interested to apply.thanks

Agents are not allowed to talk in foreign language except english if you are working for an international account that’s why. I had this experience as well.. I applied in a call center and my friend failed the english communication skills assessment just by using “ahhmm” and “po”…

Being a Customer Service Representative / associate even you are not good in English communication skills as long as you know what you are applying for then the interviewer or the employer might be hire you and give you a chance, just like me they give me a chance to be part of their company even though i am not proficient in English Speaking but then i am thankfully that my dream company that i want to work with is real now, i’ll become one of their asset and if you are desire to be a CSR or even a TSR you must need to review first and check what is all about so that you can tackle into the interviewer about that matter because one of the questions that they ask to you is What is CSR? then that’s the time that will know if you are knowledgeable or aware of what you are applying for. Don’t lose hope you just need to believe in your self that you can do it . 🙂 One tip to the applicants assuming that you are selling your self to them because you want to land a job right so be natural, be true to your self and BE CONFIDENT. Thank you hope that i can help you for the concerns that you have in the BPO INDUSTRY 🙂

Being an interested applicant in your company TagLish call center i would like to ask, to where will be that located Call Ceter company… I am willing to apply even though part time job only or full time, graveyard shift or day shift. I am 43 of age and willing to apply in your company. I am Living now in Davao City … kindly help me . Thanks.