Formed in 1989, West Country Recruitment are the longest-established recruitment agency in Newton Abbot, Devon and have built a reputation for providing their clients, candidates and temping staff the highest levels of service. With business, as opposed to recruitment backgrounds, their team recruited many staff themselves prior to starting West Country Recruitment and, as a result, bring a different approach to their recruiting practices. Working in partnership with their clients to match their requirements, the team focus on the vacancy and the business as a whole to ensure candidates fit both the job and the company business culture.

Keen to update their software, refresh their extensive database of candidate information and provide their consultants with technology designed to engender best practice, the West Country Recruitment team, headed-up by Managing Director Sophie Howe, began reviewing AdaptUX. Howe previously used a version of Adapt when working with a multinational recruitment company and was keen to see how the system had progressed; and asses the levels of functionality contained within the OnDemand version available to smaller recruitment businesses. Permanent, Temporary and Contract recruitment cycle workflows, powerful candidate searching tools and seamless integration with their third-party payroll software topped their requirements list; with the emphasis on streamlining their time-tested recruitment processes and boosting business growth. As their review concluded, the team selected AdaptUX on the strength of its user interface, logical recruitment workflows, versatile candidate searching options and Sage integration. Their OnDemand system also features-

Cloud/SaaS (Software as a Service) – Bond OnDemand enables users to log-in and use AdaptUX wherever they have internet access

Adapt Studio – enabling users to choose from in-built recruitment dashboards or design their own based upon their preferred working methods

Sophie Howe, Managing Director, West Country Recruitment, comments, “Having used an earlier version of Adapt, I was interested to see how Bond had improved the software and, especially, how the features I imagined only big companies would be able to benefit from would translate to their OnDemand service for smaller businesses. I was very pleased to find that the technology had taken a big leap with AdaptUX and the all-important, business development-centric features I hoped would be included, absolutely were. The system is easy to use, the recruitment workflows have clearly been carefully thought-out and refined over time …and it simply works. Features such as the InTouch mobile app, which certainly helps because we’re on call 6am to 8pm, and the smooth export to Sage are the ‘icing on the top’ of a solid, dependable system we highly recommend. AdaptUX really is a ‘no-brainer’.”

Toby Conibear, Global Sales Director, Bond International Software, comments, “West Country Recruitment have been successful for many years through providing an admirable, ethical and professional service. Their list of affiliations, accreditations and client and candidate testimonials is impressive, to say the least. With a decades-long legacy of in-depth consultancy and solid placements, West Country Recruitment are also a great example of why it’s so important to implement the right recruitment-specific CRM within every agency looking to grow, whilst also retaining the processes upon which their business was built. At Bond, we go to great lengths to listen to and meet the needs of our clients and we’re always proud to partner with those whose work speaks to the principles the industry should strive to uphold. We are delighted they have chosen AdaptUX and we look forward to providing their OnDemand services.”