Purchase Order Requirements

Purchase orders must clearly include:Bill to address Ship to addressName and address of recipientAAMI Member ID# (required for member discount items)Purchase order numberProduct code and quantity orderedShipping costs

Digital items (PDFs) and subscriptions ordered via PO are not fulfilled until receipt of payment.

There are further requirements for large orders or anything shipping outside the U.S. ordered via a purchase order.

Return Policy

Any print publication listed in this catalog may be returned within 30 days of receipt for a refund or exchange.

Once delivered, digital products are not eligible for a refund.

Shipping fees are not refundable.

Please insure your return package against loss in transit.

Items must be returned along with our invoice and letter of explanation to:

AAMI Products—ReturnP.O. Box 0211Annapolis Junction, MD 20701-0211

Questions?

To inquire about:

Tracking an order

Submitting a wire transfer payment

Obtaining a price quotation

Call AAMI Customer Service at 877-249-8226 or 240-646-7031 Monday–Friday from 8:30 am to 5 pm ET. Or, send us an email at: customerservice@aami.org.