Cloud Professional Services

Cloud Professional Services

Dynamics Customer Engagement Solution with the optional integration of a professional services solution that has been tailored to the needs of the Professional Services Industry. It is a platform, using D365, that provides industry-specific foundations to build on & extend.

Do you want to maximise the experience for customers?

Do you want a better understanding of customer insights and trend analysis?

Do you want to increase the lifetime value of a customer through cross-selling and upselling?

Do you want the ability to manage and engage customer touchpoints through multiple channels?

Do you want to maximise the experience for customers?

Do you want a better understanding of customer insights and trend analysis?

Do you want to increase the lifetime value of a customer through cross-selling and upselling?

Do you want the ability to manage and engage customer touchpoints through multiple channels?

Do you want to maximise the experience for customers?

Do you want a better understanding of customer insights and trend analysis?

Do you want to increase the lifetime value of a customer through cross-selling and upselling?

Do you want the ability to manage and engage customer touchpoints through multiple channels?

Client-Centricity

Seamless delivery following client win

Successful and timely project delivery

E-Signature document

Contract and document management

Engaged Employees

Automate quote and proposal process

Clear and accurate reporting

Opportunity management

Automated lead nurturing

Resource-Driven

Easy scheduling of resources

Timesheet management

Planning

Project profitability

Project communication and collaboration

Resource Tracking

Client-Centricity

Seamless delivery following client win

Successful and timely project delivery

E-Signature document

Contract and document management

Engaged Employees

Automate quote and proposal process

Clear and accurate reporting

Opportunity management

Automated lead nurturing

Resource-Driven

Easy scheduling of resources

Timesheet management

Planning

Project profitability

Project communication and collaboration

Resource Tracking

Want To Fast Track?

Want to make a quick start? Cloud9 have developed a licensed framework as a quick start developed customer engagement CRM tailored with Best practice framework. This is free to Membership Support customers and will reduce the project life cycle.

“We’re delighted with the work carried out by Cloud9. They understood he needs of Caesarstone UK clearly in our aspiration to deliver best-in-class customer service, and have delivered a CRM platform and framework that allows us to continue our strong growth in this emerging market for the brand.”