since a nas is designed to be put away from the user's ear (like in another room), manufactures dont really care about resonance/noise.it would probably be impossible to decouple the drive from the nas body since it supports hot swap, and the guide rails directly contact the drive's body - transferring the rotational vibration directly to the chasis and amplifying it like a acoustic guitar body.

i would probably look for a nas that can accommodate drive suspension/decoupling, or move the nas out of earshot. sometimes putting the nas on some foam/gel/neoprene can minimize noise somewhat, by decoupling the whole nas from resonating the shelf or desk its on...but it wont truly silence it.

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I'll second the "removal" idea. In case you can't insulate something (probably very difficult in the confines of a premade NAS), isolate it! I moved my noisy Buffalo NAS first into the wardrobe, then to the entrance hall. The fan sounds and HDD buzz, all gone.

Pinning the unit down with something heavy to increase mass and rigidity might help with drive vibrations, same as decoupling with suitable material, but silence essentially starts with quiet components. I haven't tried the AV drives, but regular greens (all EARS) have been pleasant.

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