What to expect when you visit us
If you are visiting us for the first time, or we are looking at a new problem, when you attend your appointment, we will carry out a thorough assessment. We will discuss your medical history and your present health condition, taking into account all your symptoms and their possible causes. Your assessment will also include a clinical examination of the painful or injured part of your body. This will be done gently and with the utmost care. It is really important that we carry out a thorough examination so that we can get to the root of the problem and tailor the treatment to suit your particular needs. We will discuss our findings with you and work with you to achieve the best possible outcome, allowing you to feel better, sooner.

We allow plenty of time to ensure that you are relaxed and comfortable. You can be accompanied during your appointment if you wish. Please be advised that children under the age of 16 must be accompanied by a parent or guardian.

Flexible appointment times are available to suit you.
Appointments are also available on Saturdays and Sundays by advanced booking only.
To make an appointment, please call 07866 464 385.
Outside of office hours, there is an answer phone.Please give us at least 24 hours notice when cancelling your appointment so that we can offer it to someone else. By doing so, we can ensure that every patient is seen as soon as possible.

Private Health Insurance
We are registered with, and regularly work with major insurance companies and medical intermediaries. Treatment from a Chartered and State Registered Physiotherapist is accepted by health insurance companies so if you have a current healthcare cash plan, please use it to fund your treatment with us.

Some health insurance companies require you to obtain a doctor's referral for physiotherapy treatment, before any reimbursements can be processed. This differs from company to company. Please contact your health insurance company to check their requirements, your level of cover and the timeframe in which it can be used. Some companies pay us directly upon receipt of your invoice. On the other hand, some companies require that you pay us first, then claim the money back from them.