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Russell H., Computer Support Specialist

Category: Software

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Experience: Proud to have been getting computer technicalities into working order since 1988.

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I am attempting to port Medisoft V7 network edition from SBS

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I am attempting to port Medisoft V7 network edition from SBS 2003 to XP. I have moved the Medidata folder and installed ADS. When I start it up, it sees the practices but says there is no data. Can you help?

Submitted: 1 year ago.

Category: Software

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Customer:replied 1 year ago.

Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

The answer depends upon some factors to consider carefully and find out about:

1. where is it looking for, for data, when you start it up?

2. does it need to be pointed to a specific location that you specify, in order to actually 'see' the data that is there?

3. is there data there, indeed (wherever 'there' is) ? is there tables of data, is there files containing the data and in the right format, as well as in the right place (according to (1) and (2)...) ?

1) C:\Medidata2) I can't imagine how it would work otherwise3) I copied the entire Medidata folder from a working system - it must be seeing something from that folder since it sees the practice namesDo you have any experience with Medisoft and the Advantage Database Server (ADS)?

Do you know how to set a system so that hidden and system files are visible? if so, please do so (on the system that the old Medidata folder is coming from, not necessary on the new system though it wouldn't hurt), repeat the copy from the old Medidata folder, to the new folder, and see if it then sees the data as being actually present.