Returns

Our Guarantee: If you are not completely satisfied with the quality of the merchandise you are entitled to a full replacement or refund, except for the cost of shipping to the customer and the return shipping which is at the customer's expense. Items equipment such as a rotocasters and vacuum chambers, pumps, etc., cannot be returned unless they are malfunctioning. In those cases due to their size and expense we will offer you a replacement part at no cost to resolve the issue.

To return a portion of your order, we ask that you our Customer Service Department within 30 days so that the exchange, refund, or credit transaction can be arranged to your satisfaction.

You must include the packing slip or a copy of your invoice and a note advising us of the reason for the return. If you do not have either the packing slip or invoice, or if the return must be sent by truck, please our customer service department for return authorization and instructions, and we will arrange for the return.

Merchandise returned as a result of a customer order error will be subject to a 20% restocking charge.

About

EnvironMolds specializes in mold making and casting materials that are environmentally safe. Many our of our materials will actually nourish the soil when discarded. You can always count on EnvironMolds for healthier, safer art supplies every time. www.artmolds.com the website and EnvironMolds is located in Summit, New Jersey, USA. The site is first and foremost about lifecasting, the art of taking molds directly from the human body and creating artistic casts. Ed McCormick, a lifecasting artist and lifecasting author in 1997, founded EnvironMolds. Since that time EnvironMolds and Life-casting.com has introduced hundreds of artists around the world to lifecasting.