Credit / Debit card - We accept all VISA and MasterCard, both Indian and International. You will have to follow your credit card company’s process to make a payment

Net Banking – All major Indian banks. The process of payment is as per your banks procedure.

All credit card and net banking transactions are processed over a secure encrypted connection.

Offline Payment method:

·Cash on Delivery – you can choose to pay cash to our shipping partners at the time of actual delivery.

Requirements for COD

·Valid mobile numbers should be provided.

·There will be a verification call, once your phone number is verified you shall get a confirmation email and the order will be processed.

·You need to be present at the time of delivery or you need to leave behind the cash for the payment. Else the parcel will not be delivered.

Any hidden taxes and charges?

None at all. All taxes – VAT for products and service charges for deliveries and services are included in the rates mentioned. You can also see taxes paid in your invoice.

Returns & Cancellations Policy

At mumsnbabies.com our aim is to ensure that our customer is completely satisfied. If you are not 100% satisfied with your purchase we will gladly accept the return of packages within 15 days of the sale date and will issue a full refund. But please note that the product be returned unused and in the same condition as you received it, in its original box and packaging along with the brand tag. We reserve the right to reject any return request if the product package is opened or the product looks used. There are some products that we cannot take back if the company seal while packaging has been opened. This is for hygiene reasons. Example - inner wear, breast pumps, nipples or teats, food items, etc.

In case the product received is the incorrect product

In this case we would refund 100% of the product cost if intimated immediately or within 7 days on receipt of the product. We urge you not to accept a product in this case. We will also bear the return shipping for any incorrect product delivered.

Return method & payment

·We urge our customers not to accept an incorrect product, we will also bear the return shipping for any incorrect product delivered.

· Refunds for cash on delivery are not possible. We urge customers to inspect goods before they accept it in this case. In case of size issue, we will issue credit note only which can be used to purchase other products from the site.

· The refund will happen within 2 days of receipt and inspection of the returned goods.

Cancellations

If the customer chooses to cancel the order before the product is shipped, he will be entitled to a 100% refund. Incase the product is shipped then the policy as mentioned above will be applicable. Please contact us oncontact.mumsnbabies@gmail.comor speak with us at 09867573650 (between 11 AM – 5 PM) for any doubts and concerns.