If you’re unhappy with a product for any reason, just ship it back to us for FREE and we will refund the purchase price or replace the item. It’s as simple as that.

Hassle Free Returns:

We offer FREE return shipping for any return within 30 days of the purchase date. You may print out a UPS label online by logging into your account. Only in the Continental U.S.

Holiday Return Policy:

Hartstrings knows how hectic the holiday can be so we have extended our return policy in order to make it easier for our customers. All orders placed between November 1st and December 24th will be accepted for return through January 25th of the following year. All regular return policies apply.
Excludes Clearance items – Final Sale