Re: Quitting USAA

Sadly, that is the common policy of all insurance carriers. I had hoped to hear that USAA would be different. I was refused coverage by State Farm, whom I had been with for 11 years and filed 1 claim for theft, when I bought a new home. I had to go with a higher cost, no-name insurance company until the cooling off period had expired. It doesn't matter which company you are with, insurance companies are only interested in collecting money, not paying it out.

I recommend that you do thorough research into the other companies, and have a policy in force before dumping USAA. You may find that the others will refuse your coverage as well.

Re: Quitting USAA

I am very sorry to hear of your recent experience with us. We truly value your 15 year membership. While I cannot change what has already happened, we would like a second chance to see if there is anything we can do to help you. If you would like, you can complete this form. We look forward to hearing from you.

Re: Quitting USAA

I'm sure most of the membership would be interested in what Ms. Hartzell's "help" might consist of and if POed is willing and able to benefit.Please show us any results that are available. I, for one, have always been completely satisfied with the services of USAA, but am also interested in other members difficulties and resolution thereof.