HelloFax Review

The Good

Excellent integration with cloud services

HelloFax feels like it was designed to simplify interactions with cloud services and consequently possesses industry-leading integration capabilities. In addition to products like Google Drive, Box, and Dropbox, HelloFax integrates with SkyDrive and Evernote. HelloFax also released a plug-in for Gmail that enables you to sign documents without ever leaving your email account. All of these features combined make your life easier and enable you to get more work done.

Multifunctional digitized signature tool

When you get a HelloFax account, you have the ability to use HelloSign. HelloSign not only enables you to add a digitized signature, but it also lets you include the date signed, add checkmarks to boxes, and insert a textbox. The interface is intuitive and the overall process is easy to learn. If you regularly work with contracts or other documents that need to be signed, HelloFax and HelloSign will make your life a lot easier.

Stylish and fresh design

When it comes to overall design, HelloFax is definitely an anomaly in the industry. HelloFax has a clean and intuitive design and a unique look and feel that will be appreciated by those accustomed to modern interfaces. In general, interfaces in the online fax services industry have a tendency to feel outdated and are not always the easiest to navigate. HelloFax takes a technology that has been around for years and transforms it with a modern spin, making for a pleasant user experience.

Informative blog

HelloFax regularly updates their blog with press releases, video tutorials, user guides, and other useful information. If you run into any problems or need a little extra help understanding an element of the product, you can use the blog’s search feature to find articles or other related content to help you resolve the problem. The blog is also a great supplementary training resource for new users.

The Bad

Limited contact management resources

HelloFax does enable you to import contacts, but only from your Gmail or Yahoo! email accounts. You also have the ability to manually enter contacts, but that’s about it. If you’re accustomed to uploading large CSV files with hundreds of contacts, HelloFax may not be the best product for you, as you’ll probably find their available import methods cumbersome and time-consuming.

Minimal support

If an issue arises, being able to easily reach out to a company by phone and get connected with a support representative is an important factor of the purchasing decision. The only way to contact the company is through an email/ticket system, which may not be quick enough for urgent matters. This may be more of a concern if you deal with highly time-sensitive documents

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