Pages

Friday, March 9, 2012

Free Shipping + New Search Feature

Free Shipping:

Free Shipping is back, but this time it's even better! From Friday, March 9th - Sunday 11th, get free ground shipping on any order over $100 of used gear from KEH (applies to the contiguous (48) United States, but international customers, see below).

Want to upgrade your shipping to 2-day or next day air? We will credit you $9.99 towards the upgrade!

Are you an international customer? We will also credit you the $9.99 towards your shipping costs!

New Search Feature on KEH.com:

Our new search feature includes predictive text! When you type in something in the search bar, our smart search feature will pick up any of the listings you may be searching for that are in stock and will list them below, so that it's easier to find a product directly. Our old search feature had some problems
with product recognition which prevented you from accessing the items
you were looking for. It took awhile, but the new search is certain to
help you better navigate the site.

This feature just launched last week, so it's still a work in progress. We are continually adding products and making adjustments to it, but it will continue to get better and be much easier for you to find what you're looking for. The advanced search option is still available for more targeted searching, as is the shop for gear tab where you can browse an entire category if you like.

P.S.- A little update regarding our recent cyber attack on keh.com. The site is up and running smoothly again. The
type of attack that occurred is called a DDoS (distributed denial-of-service). It is typically an attack which sends traffic or hits to the
chosen site with such frequency and quantity that it overloads all
incoming channels trying to give you access to the website. As this
type of attack essentially keeps traffic out of the site, there was no breach in security with any customer data nor with any part of the site itself. So rest assured, all of your information and credit card numbers have been kept completely safe and there is no need to worry. We thank you again for your patience during the few days we were dealing with this.