3 Program Overview 3 What is the GSI program? The Guarantee Standard Issue (GSI ) program is individual disability or critical illness coverage that can complement group insurance. By helping address employees coverage concerns, it can contribute to employee productivity and help save employers money. Our GSI program is designed to meet the unique and changing needs of Canadian businesses, providing a full range of products and services for your clients. It s a unique approach that offers funding flexibility and employer cost stability while meeting the needs of a business or certain qualified employees. Which products are available under the program? Income Protection The Professional Series Foundation Series Bridge Series Retirement Protector Provides non-cancellable coverage that includes a combination of total disability with built-in residual and long-term partial disability benefits Provides non-cancellable coverage with a combination of total disability and/or short- or longterm partial disability benefit riders Provides guaranteed renewable coverage with a combination of total disability and/or short- or long-term partial disability benefit riders policy has an integration of benefits provision and some limitations Is designed to allow an individual who is totally disabled to continue making contributions to their retirement savings Lifestyle Protection Critical Illness Recovery Plan Guaranteed Renewable Term to 65/Term to 75 Is designed to address the financial and non-financial needs that an individual may be faced with should they suffer a severe injury or catastrophic illness such as cancer, a heart attack or a stroke Please note that business protection products, The Fundamental Series and Simplified CI are not available with GSI.

4 4 Guarantee Standard Issue

5 Program Overview 5 Program facts and advantages GSI program facts: n A simplified application process is used n Full medical underwriting is not required n Qualified employees are each issued an individual policy n The amount of coverage offered is dependent on: the number of participants and their salaries (Disability only) whether the coverage is voluntary or mandatory (Critical Illness) n Premiums paid by an employer are typically taxdeductible n When premiums are paid by the employee or paid by the employer and added to their income as a taxable benefit any benefits that become payable directly to the employee are received tax-free* * Benefits received from disability arrangements funded by the employer are typically taxable when received by the employees. You may wish to consult with your tax advisor for specific advice. GSI program advantages: For Employers n Cost savings through features such as premium discounts, long-term rate stability (compared to group coverage) n Competitive benefits offering to help attract and retain qualified employees needed to grow a business n Fills coverage gaps in benefits, especially for key employees n Meets the changing needs of a diverse workforce n Makes the dollars spent on employee benefits go further n Integrated billing in conjunction with RBC Group Benefit Solutions with blended group rates For Employees n High-quality income and lifestyle protection with strong coverage guarantees n Pricing stable rates at substantial discounts depending on products selected n Portability allows employees to take their policy with them if they leave the employer n Longevity conversion to long-term care insurance without medical underwriting

6 6 Guarantee Standard Issue Selecting coverage under the GSI program GSI DI plan types: There are four different plans available. Standalone GSIs Combination (Top-up to Group LTD) After Tax Income Replacement After Tax Income Replacement After Tax Income Replacement After Tax Income Replacement After Tax Income Replacement After Tax In % 5% % 35% 64% 5% % 35% 25, 81% 3, % 81% 25, 3, , 3, 7% 59% 25, 3, 25, 3, 69% 4 2 IDI GSI Benefit Uninsured IDI GSI Benefit Uninsured Group LTD IDI GSI BenefitGroup Uninsured LTD IDI GSI Benefit Uninsured IDI GSI Benefit Group LTDIDI GSI Unins Bene n Standalone GSI can be offered when there is no Group Long Term Disability (LTD) in place n Offered on a mandatory or voluntary basis n Under this plan, the Group LTD coverage makes up the bottom portion, or base, of the overall plan design and the individual disability income GSI coverage tops up the plan n Offered on a mandatory or voluntary basis

7 Program Overview 7 Reverse Combination Sandwich (Reverse Combination with Top-up) Income ent Replacement After Tax Income Replacement After Tax Income Replacement After Tax Income Replacement After Tax Income Replacement % 69% 69% % 59% 7% 59% , 25, 3, 25, 5, 75, 3, 57% 5% 25, 3, 5, 75, 57% 5% Uninsured IDI GSI Benefit UninsuredIDI GSI Benefit Group IDI GSI LTD Benefit Uninsured Group LTD Uninsured IDI GSI Benefit Group IDI GSI LTD Benefit IDI Benefit Group LTD IDI Benefit n Under this plan, the individual disability income GSI coverage makes up the bottom portion, or base, of the overall plan design n The Group LTD makes up the top portion (or remainder) of the plan n Offered on a mandatory or voluntary basis n Under this plan, the individual disability income GSI coverage makes up the bottom portion, or base, of the overall plan design n The Group LTD makes up the middle portion of the plan n An additional top-up of individual disability income GSI coverage makes up the top portion (or remainder) of the plan n Offered on a mandatory or voluntary basis GSI CI plan types: There are two different plan types. Mandatory n At least 1 participants with 1% participation from the group Voluntary n At least 2 participants with 5% participation from the group Wage Loss Replacement Plan (WLRP): What is a WLRP? n An arrangement made between an employer and two or more employees to provide disability income protection for the employees n Individual disability insurance policies are used to fund the benefits and are grouped under a common plan or arrangement n Grouped arrangements qualify as group sickness or accident insurance plans for income tax purposes n Transforms a personal expense for the employee into a tax-deductible business expense for the employer What is the ideal WLRP target market under a GSI arrangement? n Ideally suited for successful small to mid-sized companies where: LTD does not adequately cover executives the business is not eligible for Group LTD the business needs to stabilize disability costs n There is a minimum of 1 employees in an identifiable class n May be used in conjunction with group insurance programs to address broader benefit requirements of certain employee groups n Often implemented for management classes that the employer has identified as key to the success of the business n Often employer owned and funded

9 Program Overview 9 Underwriting information What are the key underwriting considerations? Eligibility n Available to common employer groups only to ensure participation and persistency requirements are met n Minimum number of lives for consideration in a GSI group is 1 (mandatory participation) Basic Requirements n Completion of a Request to Quote form n Three year s experience Group Premium/Booklet Details of open and closed claims Complete Census to include names, dates of birth, hiring dates, occupations and income of applicants What is a Pre-Existing Condition Amendment? GSI policies contain a Pre-Existing Condition Amendment. n For standalone, top-up GSI and CI GSI, a 24/24 Pre- Existing Condition Amendment is typically applied. n For Reverse Combo plans the Pre-Existing Condition Amendment matches the Group LTD Plan Pre-Existing Condition Amendment. If you are replacing the coverage, the Amendment is grandfathered. Under a 24/24 Pre-Existing Condition Amendment, claims are excluded from coverage when all of the following are true: n The insured had a pre-existing condition within the 24 months prior to coverage (This is the first number in 24/24 ) n The disability is related to a pre-existing condition n The disability begins within the 24 months after the coverage is in effect (This is the second number in 24/24 ) The claims are NOT excluded from coverage by the Pre-Existing Condition Amendment in the following cases: n The disability begins after coverage has been continuously in effect for 24 months, regardless of whether there is a related pre-existing condition(s) n The disability begins within the first 24 months of the coverage being in effect, but there was no pre-existing condition during the 24 months prior to coverage

10 1 Guarantee Standard Issue n The disability begins within the first 24 months of the coverage being in effect and there was a pre-existing condition(s) within the 24 months prior to coverage, but the disability is not related to that pre-existing condition(s) The Pre-Existing Condition Amendment works similarly for Critical Illness GSI, except the reference is to the actual critical illness instead of the disability. Pre-Existing Condition Amendments are a necessary and occasionally complicated provision for GSI business. Please contact your insurance advisor if you have further questions. protection against over-insurance should the individual or group as a whole move carriers. This may entitle them to more group long-term disability coverage. Thus, the Group Offset Amendment is placed on the policy to ensure that coverage from all sources falls within the RBC Insurance individual Issue and Participation Limits. In the event that this combination exceeds the published Issue and Participation Limits, this amendment will be applied to only the excess portion as specified in your client s policy. What is a Group/Association Offset Amendment? GSI policies may be issued with a Group Offset Amendment. If your client has group and/or association coverage in force or pending, this amendment allows RBC Insurance to offer additional individual coverage where income limits may prohibit any more coverage. A Group Offset Amendment is placed on the policy as a

11 Program Overview 11 Integrated Benefit Solutions What is Integrated Benefit Solutions? RBC Insurance provides a full range of group and individual insurance products, designed to work together to best serve the income and lifestyle protection needs of your employees, while protecting the current and future price stability of a plan. Customize a complete benefit package for your employees with individual income and lifestyle protection obtained through the GSI program coupled with RBC Insurance Group Benefit Solutions: Group Life and Accidental Death & Dismemberment, Group Long Term Disability and Group Health & Dental. Note: Selecting a non-cancellable individual disability plan ensures the price cannot change for the life of the plan, stabilizing prices within the benefit package. Advantages of integrated benefits: n Executives who are under-insured due to their high income, LTD caps and increasing percentages of incentive compensation receive coverage n Provides important LTD rate containment and stabilization, both today and in the future n Ensures there are effective return to work initiatives in place including early intervention, proactive claims management and contract features that help employees to get back to work n Provides benefit flexibility to accommodate the differing needs within an organization n Makes it easier for executives to move around and, thus, easier for businesses to attract and retain talent n Provides important savings associated with integrated employee assistance programs n Offers protection that maximizes the value associated with every dollar invested n Obtain coverage under a GSI program at a blended rate per employee like group insurance (also known as composite billing) n Receive ONE BILL for integrated benefits with RBC Insurance n Premiums for RBC Insurance group benefits and individual disability income protection insurance can be conveniently paid with one cheque This guide is meant to provide a general framework for the GSI program. The requirements for GSI case submissions are subject to Underwriting approval.

12 RBC Insurance, through its operating entities, provides a wide range of travel, life, health, home, auto, wealth and reinsurance products and solutions, as well as creditor and business insurance services, to individual and group clients. RBC Insurance has more than five million clients in Canada, the U.S. and internationally. We are the largest Canadian bank-owned insurance group of companies, and among the fastest growing insurance organizations in the country. We have a significant presence in life and health markets with offerings that include various life, critical illness, disability and long term care insurance solutions, as well as group benefits. Our wealth management solutions include segregated funds and payout annuities. For more information, please visit Underwritten by RBC Life Insurance Company. / TM Trademark(s) of Royal Bank of Canada. Used under licence. All plan designs are subject to underwriting approval. Limitations and exclusions apply. Benefit features and maximums may vary based on group size. Any modification of this document without our prior consent is prohibited. VPS (6/214)

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