I know this is long, but it needs to be shared. At first everything was fine. I had a consultation and thought they were nice. But then the work began. The fun began when the dental assistant kept getting angry at me for breathing out of my mouth and fogging up her little mirror. I have major structural damage to my sinuses that make it almost impossible for me to breathe through my nose. I have never had another dentist have a problem with my breathing, but this woman was very upset about it and kept snapping at me and angrily slamming her instruments around. The dental assistant kept complaining that I ??wouldn??t? breathe through my nose even though I had apologized and explained my situation to her multiple times. I cannot overemphasize how incredibly rough the dental assistant is when putting in crowns. She pushes so hard it??s actually a struggle to keep your head on the chair. She literally puts all of her arm strength and her upper body weight into pushing the tooth into place. I can??t fathom why she thinks it??s necessary or acceptable to apply that kind of force to a sensitive part of a human, but it??s very painful and completely ridiculous. The temporary crown hurt from the moment she rammed it into place, and it never stopped hurting. After a week of taking pain killers and icing my mouth to fall asleep, the pain was getting worse instead of better. I looked online and found that temporary crowns will do this when not seated properly, which seemed logical considering she might as well have put it in with a hammer. I called the dentist??s office and it took them 3 days to get me in. I was hoping they would remove the temporary and replace it a little more carefully, but without even looking in my mouth they decided I needed a root canal. This is one thing I do NOT tolerate from any medical professional. If you??re going to make a decision without even looking at me then we might as well have done it over the phone. It was obvious they were going to say root canal no matter what. They agreed to take an x-ray, but they had filled out the referral for the root canal before the x-ray was even printed. In the end, I got a root canal. I go back 2 weeks later for the crown. After 2 full hours of the dentist drilling on me trying to get the crown in, he explains that it just won??t fit and I??ll have to take new impressions for a new crown. This crown? which was custom made for my tooth, sent to a lab that specializes in making crowns, with a process that is accurate to the thousandths of an inch? wouldn??t fit. They clearly had no idea what they were doing. The temporary crown they put in fell out after a week. I called them to have them put it back in and they couldn??t get me in. They told me if I came in one day at a certain time and sat around waiting they would ??try really hard? to squeeze me in. I never got the temporary taken care of. I just held out until my next appointment. When I went in for the second try at the crown, I had already decided it was my last time in that office. I was ready for the worst, and they didn??t disappoint. They put a crown in me that was so far off that when I closed my mouth it was the only tooth that connected. In the first attempt to place it the dental assistant caught my cheek in the crown. As mentioned above, she pushes hard enough that she was able to get it on even with a piece of my cheek stuck in it. Didn??t feel good. Once they finally got it placed, they sat me up and were about to send me out the door when I started telling them it wasn??t right. They said they could adjust the bite but it should be fine. I knew that was ridiculous. It was so oversized that I couldn??t touch any other teeth together! They took an x-ray and realized that I was right. It was so far off they couldn??t even pretend, which was clearly what they were going to do if I didn??t speak up. So they tell me I have to come back in 2 weeks? AGAIN! I was incredibly mad but I didn??t say anything because I didn??t want to get in a brawl over something that didn??t matter. I wasn??t coming back and I knew it. They said they would ask the lab to put a rush on the new crown and they would call me to schedule an appointment for their third try. I??m never letting them in my mouth again, I went to another dentist to finish the job. I was dreading the awkward conversation when they called me to schedule the appointment, but it turned out that I didn??t have anything to worry about, because they never called. In summary, the people were nice enough, aside from the dental assistant who is a temperamental gorilla, but they have absolutely no idea what they??re doing. They really, honestly, truly, have no idea what the hell they??re doing. And when something goes wrong, and something WILL go wrong, they will inevitably blame someone else. There are a lot of dental practices out there filled with nice people who work hard to be good at what they do. This isn??t one of them. If you find yourself in this dental office, run!

I know this is long, but it needs to be shared. At first everything was fine. I had a consultation and thought they were nice. But then the work began. The fun began when the dental assistant kept getting angry at me for breathing out of my mouth and fogging up her little mirror. I have major structural damage to my sinuses that make it almost impossible for me to breathe through my nose. I have never had another dentist have a problem with my breathing, but this woman was very upset about it and kept snapping at me and angrily slamming her instruments around. The dental assistant kept complaining that I ??wouldn??t? breathe through my nose even though I had apologized and explained my situation to her multiple times. I cannot overemphasize how incredibly rough the dental assistant is when putting in crowns. She pushes so hard it??s actually a struggle to keep your head on the chair. She literally puts all of her arm strength and her upper body weight into pushing the tooth into place. I can??t fathom why she thinks it??s necessary or acceptable to apply that kind of force to a sensitive part of a human, but it??s very painful and completely ridiculous. The temporary crown hurt from the moment she rammed it into place, and it never stopped hurting. After a week of taking pain killers and icing my mouth to fall asleep, the pain was getting worse instead of better. I looked online and found that temporary crowns will do this when not seated properly, which seemed logical considering she might as well have put it in with a hammer. I called the dentist??s office and it took them 3 days to get me in. I was hoping they would remove the temporary and replace it a little more carefully, but without even looking in my mouth they decided I needed a root canal. This is one thing I do NOT tolerate from any medical professional. If you??re going to make a decision without even looking at me then we might as well have done it over the phone. It was obvious they were going to say root canal no matter what. They agreed to take an x-ray, but they had filled out the referral for the root canal before the x-ray was even printed. In the end, I got a root canal. I go back 2 weeks later for the crown. After 2 full hours of the dentist drilling on me trying to get the crown in, he explains that it just won??t fit and I??ll have to take new impressions for a new crown. This crown? which was custom made for my tooth, sent to a lab that specializes in making crowns, with a process that is accurate to the thousandths of an inch? wouldn??t fit. They clearly had no idea what they were doing. The temporary crown they put in fell out after a week. I called them to have them put it back in and they couldn??t get me in. They told me if I came in one day at a certain time and sat around waiting they would ??try really hard? to squeeze me in. I never got the temporary taken care of. I just held out until my next appointment. When I went in for the second try at the crown, I had already decided it was my last time in that office. I was ready for the worst, and they didn??t disappoint. They put a crown in me that was so far off that when I closed my mouth it was the only tooth that connected. In the first attempt to place it the dental assistant caught my cheek in the crown. As mentioned above, she pushes hard enough that she was able to get it on even with a piece of my cheek stuck in it. Didn??t feel good. Once they finally got it placed, they sat me up and were about to send me out the door when I started telling them it wasn??t right. They said they could adjust the bite but it should be fine. I knew that was ridiculous. It was so oversized that I couldn??t touch any other teeth together! They took an x-ray and realized that I was right. It was so far off they couldn??t even pretend, which was clearly what they were going to do if I didn??t speak up. So they tell me I have to come back in 2 weeks? AGAIN! I was incredibly mad but I didn??t say anything because I didn??t want to get in a brawl over something that didn??t matter. I wasn??t coming back and I knew it. They said they would ask the lab to put a rush on the new crown and they would call me to schedule an appointment for their third try. I??m never letting them in my mouth again, I went to another dentist to finish the job. I was dreading the awkward conversation when they called me to schedule the appointment, but it turned out that I didn??t have anything to worry about, because they never called. In summary, the people were nice enough, aside from the dental assistant who is a temperamental gorilla, but they have absolutely no idea what they??re doing. They really, honestly, truly, have no idea what the hell they??re doing. And when something goes wrong, and something WILL go wrong, they will inevitably blame someone else. There are a lot of dental practices out there filled with nice people who work hard to be good at what they do. This isn??t one of them. If you find yourself in this dental office, run!

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