A passion for metals

Privacy Statement

Privacy Statement

METALLUM Group (Switzerland) Ltd data protection declaration

The METALLUM Group (Switzerland) Ltd (METALLUM) takes data privacy and the safeguarding of your personal data very seriously, which is why we take great care to handle your personal data in accordance with all legal requirements.

This data protection declaration explains what data we collect when you visit our web pages, how we do this and what exactly we do with it.

Data holder

For purposes of data protection law, data is considered to be held by:

As a rule, our webpages may be accessed without you, the user, having to disclose any personal data. In line with common practice, certain data, such as IP addresses and other user information, is automatically collected by our web analysis software for anonymous evaluation and processing. By using our website, you consent to the collection, use and disclosure of such information in accordance with the provisions of this data protection declaration.

More specifically, when you access our website, our system stores the following data in log files: IP address, date, time, browser request, and general information on your operating system and browser. This user data forms the basis for anonymous statistical evaluations that we use to optimise our webpages.

Purpose of data collection and how data is used

Collecting this sort of data helps us to optimise our webpages and target our services. We use the data we collect for the following purposes:

To establish a connection and allow you access to our website.

To manage our website internally, e.g. technical administration and maintenance of system security.

To improve the user experience based on the statistics we collect regarding user behaviour on our webpages.

To prevent fraud and improve website security.

Other purposes subject to contractual agreement and the applicable terms of participation or general terms and conditions.

Should you contact us through the website and/or register as a user of the site, METALLUM will also process your personal data as far as this is necessary for the fulfilment of the existing contract between you and METALLUM, the implementation of preparatory measures in regard to a contract or, in specific cases, for the purposes to which you have consented.

Data protection

Any data we collect and store is treated in strict confidence and protected against theft, manipulation or unauthorised access using appropriate technological and organisational measures.

Our website may contain links to other digital providers (websites or online services, for instance) that are outside of our control and therefore not covered by this data protection declaration. If you do access other digital providers through the links provided on our site, be aware that the operators of these digital services may collect information from you that they use in accordance with their own data protection declaration, which may differ from our own.

Cookies

Our webpages make use of cookies. A cookie is generally a small text file sent to your computer by a website and stored in your web browser while you are browsing that website.

If you return to the website, the data stored in the cookie can be read by the website as a way to keep track of your prior activity.

This data protection declaration explains how METALLUM uses cookies and associated technologies on its website. If you visit our website and have your browser set to accept cookies, we will consider that as explicit consent from you that you agree to the use of cookies by METALLUM.

However, we do recommend that you delete cookies and your browsing history from your browser. That way, any user after you will not be able to see your browsing activity.

This is how you can activate or deactivate cookies in your web browser:

Check which web browser you currently use, and select the relevant link from the list below. On the page you are directed to, you will find instructions on how to activate or deactivate cookies for your specific web browser.

If you decide not to accept cookies from our website or cookies and tools of our partner companies, you will be unable to see certain information on our website and unable to use some of the functions that might improve your visit.

Should you contact us via the contact form or via email, the data and information you provide will be stored to allow us to process your enquiry in compliance with the applicable legal provisions. If you wish to contact us by e-mail, please note that e-mails are not encrypted and are therefore exposed to the usual security risks of this means of communication.

This website uses Google Analytics, a web analysis tool from Google Inc. (“Google”). Google Analytics uses cookies – text files saved to your computer – to analyse your browsing behaviour. Generally, the information generated by the cookie on your user behaviour on a website is then sent to a Google server in the U.S. for storage. However, if the website has IP anonymisation activated, Google will abbreviate your IP address beforehand within the member states of the European Union or in other countries party to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the U.S. and abbreviated there. Google then uses the information to evaluate your usage of the website, generating website activity reports for the website operator and providing other services relating to website activity and internet usage. Google will sometimes pass on this information to third parties if this is required by law or if third parties are processing the data on Google’s behalf. More information can be found here: Google Analytics

You can deactivate the storage of such cookies by changing the relevant settings in your browser (see section on “Cookies”).

Our webpages use the Google Maps API to display our company locations for you on a map. When using Google Maps, Google also processes data relating to how website visitors use map functions. For more information on how Google processes data, please consult the Google Privacy Policy.

Your right to your information, to contest data, correct it, or delete it

You have the right to ask us to provide you with the personal data we hold on you at any time. You also have the right to make corrections to your personal data, and to have it deleted. If we are not permitted to delete this data for legal or contractual reasons, or because of commercial or fiscal laws, notably legally binding retention periods, the data will be blocked instead of deleted in accordance with the relevant legal provisions.

If you would like access to your data, or would like to correct, delete, or contest it, please write to our data protection officers enclosing a copy of your passport or ID document. You will find the relevant contact details at the end of this data protection declaration.

Changes to the data protection declaration

It may be necessary to make changes to this data protection declaration from time to time, due to the further development of our webpages or legal changes, for instance. METALLUM therefore reserves the right to alter this data protection declaration at any time with effect from a future date. As a result, we recommend you consult this data protection declaration regularly.

This data protection declaration was last updated on: 16 May 2018

Questions and further information

If you have any questions on the processing of your data, you can reach us at the following address: