Visiting Hours

At Nash Health Care, we welcome visitors. Because we recognize that visits from caring family and friends can be very important in the healing process, Nash Health Care has open visitation, which means that visitation is allowed 24 hours-a-day.

Equally beneficial to the recovery process is a patient’s need for a quiet and restful atmosphere. Our visitation guidelines are designed to balance the value of visits with the need for rest in a manner that aids recovery. In order to ensure quality patient care and safety, there may be some exceptions to our open visitation, depending upon the patient's condition and/or preferences. We encourage you to speak with the patient's nurse if you have any questions.

Your cooperation with these guidelines will benefit everyone:

Please be considerate of other patients and visitors by refraining from loud talking and laughter when in rooms and hallways.

Based on the patient’s clinical needs or the activity in the unit, the physician or nurse may limit the number of visitors and or the time spent in the patient’s room at one time.

Children under the age of 12 must be accompanied by an adult and at all times and may not enter isolation rooms.

For the health and safety of children under the age of 12, they must be accompanied by an adult other than the patient.

Persons who have recently been exposed to communicable diseases or have a fever, cold or rash should not visit patients.

Please make sure you wash your hands or use hand sanitizer prior to entering and leaving a patient’s room.

As a courtesy, cell phones should be placed on vibrate and conversations should take place in areas that will not affect other patients or interfere with patient care.

Because we wish to safeguard the privacy of our patients, pictures, videos and audio recordings may not be taken of other patients, visitors, hospital equipment, or hospital staff without specific written permission.

To respect confidentiality and the privacy of other patients, visitors should remain in their family member’s room or designated waiting area.

The hospital bed is reserved for the patient only.

Read all signs posted on the patient’s door and follow instructions. If you have any questions, please contact the patient’s nurse.

Nash Health Care is a tobacco-free campus, and visitors should refrain from using any tobacco products while on campus. We appreciate your cooperation.

Quiet Hours

We realize that a quiet and restful atmosphere is an important part of providing quality patient care, and we thank you for helping us maintain 2 p.m. to 3 p.m. and 10 p.m. to 6 a.m. as designated quiet hours to allow your family, friends, and loved ones a relaxing and peaceful environment to aid their recovery.

Cafeteria

The cafeteria is located on the ground floor of the hospital. Serving hours are:

Breakfast 6:15 a.m. – 10:15 a.m.

Lunch 11 a.m. – 2 p.m.

Dinner 4:30 p.m. – 6:15 p.m. and 12 a.m. to 3 a.m.

Vending machines are also available 24/7 in the Nash General Hospital cafeteria.

Montague's Deli

The deli is located on the first floor of Nash General Hospital, just off of the main lobby. Operating hours are:

Monday through Friday from 9 a.m. to 8:30 p.m. and from 9 a.m. to 8 p.m. on weekends.

Coffee Shop

A coffee shop is located in the atrium of Nash Day Hospital, and is open from 7:30 a.m. until noon, Monday - Friday.

Emergency Department

The Emergency Department is a secure environment with controlled access.The department will strive to meet the needs of our patients at all times, but visitation may be limited based on the activity of the department and the condition of the patient.

Visitors may be asked to step outside the patient’s room during procedures. To protect the safety and confidentiality of our patients, waiting is not allowed in the hallways. Visitors may wait in the lobby until the procedure is completed.

Nash Day Hospital

Family, friends, and / or significant others may accompany and visit patients before and after operative and invasive procedures that are performed at Nash Day Hospital.

Nash Health Care Mayo Surgery Pavilion Visitation Information

During daytime hours:

Surgery Pavilion visitors will be given a beeper by the information desk when waiting for their family member/significant other to have surgery.When the surgeon completes the surgery, the information desk will be notified and the family member/significant other will meet the surgeon in the consult room.The Pavilion waiting room is open Monday-Fridays except holidays, from 5:45 a.m. to 5:30 p.m.

After daytime hours:

There are some instances when surgery may extend past 5:30 p.m. If a patient has been assigned a room and is staying overnight, and the patient's surgery continues after 5:30 p.m., family members will be escorted to the Nash Heart Center waiting area.The Surgery Pavilion receptionist will inform the on-call recovery room nurse that the patient's family members are in the Nash Heart Center waiting area.The surgeon will contact the family after the procedure in that area.

If a family is requesting information about the patient, the family member may ask the Nash Heart Center receptionist for assistance.