TripAdvisor Traveler Rating:

5.05Cleanliness

5.05Location

4.05Rooms

5.05Service

4.05SleepQuality

5.05Value

4.05

“I had 3 rooms booked, first 3 drivers were satisfied, but...”

Mar 04, 2014Ronnie H, Manchester

I had 3 rooms booked, first 3 drivers were satisfied, but they returned the keys to front desk, when second drivers went to get them, they had to pay for another room. It was my drivers fault as much as the hotels. But they( front desk) should have told drivers to keep the room keys, for next drivers
Paul Cheeseman / Cheeseman Coaches Inc.

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your review. It is our policy that only people on the reservation unless previously specified are allowed keys from the front desk. Anytime there are special circumstances please contact the front desk ahead of time so arrangements can be made.
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