Social Work Family Information Guide

Arkansas Children's Hospital (ACH) is one of the nation's leading children's hospitals. It is also one of the largest and most respected hospitals exclusively for children in the United States. Our staff and volunteers are specially trained to work with children with the goal of improving their health. Also, our goal is to treat all children, and their parents/caretakers, with care, compassion, and understanding. We are totally committed to improving the lives of children. We work with families to insure that each child gets the best possible care. We encourage you to:

ask questions and request the support you need;

let us know of your family's beliefs, traditions, and ways of coping;

tell us about your child and make suggestions to us about their care.

Since our hospital is large, it can also be confusing and even scary. This guide is intended to give you information about coming to the hospital, especially if this is your first time, and to answer questions about the hospital that will make your stay easier. Hopefully, this information will reduce normal stress and anxiety about coming to the hospital. If there is information you need which is not included in this guide, please call the Social Work Department at (501) 364-1406; or while in the hospital ask any of our staff, who will be wearing a badge. Interpreters are available, when needed at no charge to parents.