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Bunny Inc.’s mission is to shape the future of outsourcing. To achieve this, it’s critical that we create and maintain the highest standard of product and service excellence. It follows by implication that “what” we create is as important as “how” we create it. You will be responsible for the “how”. As leader of the engineering team, your main goal will be to facilitate the achievement of our ambitious 100% YoY growth while enabling us to become more creative, more efficient, and better learners.

Bunny Inc. is an online service that allows you to get ready-to-use voiceovers, written content, translations, and dubbing. Our services include VoiceBunny, WritingBunny, TranslationBunny, and many more. Bunny Inc.'s platforms help you fulfill creative projects easily and efficiently. Our mission is to shape the future of the outsourcing industry.

Are you up for the challenge?

Requerimientos del cargo

As our Quality Control Lead, your mission will be to guarantee a timely and rigorous quality control process for all VoiceBunny deliverables and samples.

Are you up for the challenge?

RESPONSIBILITIES

Lead a distributed team of QC agents based around the world.

Maintain and improve the quality of the deliverables for VoiceBunny on a quarterly basis.

Maintain and improve the turnaround time of the quality control process for VoiceBunny on a quarterly basis.

Track weekly, monthly and quarterly KPIs and other indicators.

Volunteer suggestions to improve the platform and service using data gathered as part of your daily responsibilities.

Proactively seek the continuous improvement of internal processes.

Lead any recruitment process needed for the VoiceBunny QC unit.

Have a data-driven mindset and learn SQL to be data-autonomous.

CHALLENGES

Research, write and deliver a document that explains the quality control process for VoiceBunny samples.

Continue quality-assessing the VoiceBunny Pros.

Perform the sixth quality control sweep of voice samples on our platform and analyze the results by the end of the first quarter.

Analyze the application process of talents and its metrics and deliver a document with improvements to follow during 2019.

REQUIREMENTS

Ability to work in a highly diverse and multicultural team.

Keen attention to detail.

Strong problem-solving skills.

Minimum C1 English certification. Other languages are a plus.

Ability to respond creatively to unexpected situations and turn problems into opportunities.

A certificate and proven experience related to audio engineering/production.

Entrepreneurial and proactive attitude.

Ability to adapt to a fast-paced environment.

Strong problem-solving skills and familiarity with web technology.

Ability to collect and analyze information, as well as make data-based decisions.

Knowledge of SQL.

Experience in the voiceover industry is a plus.

CAREER PATH

You will be expected to remain in this role for 3 years. The knowledge and experience you'll gain may then enable you to perform any of the following roles, either at Bunny Inc. or somewhere else:

Head of Production Management

Head of Operations

Head of Quality Control

Launcher of a new business unit

Right after you join, we’ll agree on your Tour of Duty. This is an agreement that defines a successful employer-employee partnership. You will give us your time and energy and, in return, we will invest in your personal and professional growth. We will provide you with the right tools, experiences, and networks necessary for ongoing success.

TEAM STRUCTURE

Your leader will be the Head of Operations at Bunny Inc. You will be working alongside the Quality Control team for all our categories, as well as other Operations units.

Some of the benefits of working with us

WORKING REMOTELY AND TIME ZONE DIFFERENCES

We are used to working in a distributed manner, so this role is open to professionals globally. While you can work from home, you can also work from a co-working space of your choice (and we'll pay for it).

COMPENSATION

We value transparency. Your compensation will be around USD 31,900 per year depending on your performance during our selection process, as well as your knowledge and experience level.