Administrative Penalties (AMP) are an approach to dealing with minor by-law infractions including parking by-laws. This approach has been adopted by numerous municipalities, the province and the federal government.

The AMP system of enforcement transfers by-law disputes from the courtroom as a judicial process to the municipality as an administrative process.This approach aids in reducing congestion in the courts, as well as providing a more local and accessible dispute resolution system. The new AMP system started November 1, 2013.

Penalty Notice

A Penalty Notice will now be issued for an offence in contravention of the “Parking By-law” rather than a Parking Infraction.A Penalty Notice is the same as a “ticket” except that it requires payment of a penalty instead of a fine. The Penalty Notice is issued by a Municipal Law Enforcement Officer when a contravention to the Parking By-law has been committed.

Parking Enforcement Officers can issue a Penalty Notice for a Parking violation by affixing it to the motor vehicle, serving it personally upon the driver at the time of the contravention, or delivering by Canada Post to the registered owner as soon as reasonably practicable.

A person will have 30 days to either pay the penalty or request a review of the penalty by a screening officer.

Notice: The owner of the vehicle must be provided with reasonable notice that an administrative penalty is payable (LPN – Late Payment Notice).

Review of Penalty Notice

There is no fee for review of a Penalty Notice.

The registered owner of the vehicle or acting agent to which the Penalty Notice was issued may request an initial review ("Screening") of the Penalty Notice by a Screening Officer by submitting the Request for Screening form. The Screening Officer may affirm, reduce or cancel the penalty.

If a person is not satisfied with the decision of the Screening Officer, they may request a review of the penalty by a Hearing Officer by filling out the Request for Hearing form.The Hearing Officer may affirm, reduce or cancel the decision of the Screening Officer. The decision of the Hearing Officer is final. There is no option to go to court. It is important to note that you may only appeal the Screening Officer's decision.

Failure to pay a Penalty Notice not only results in additional administrative fees, but for parking penalties, the notice will be sent to the Service Ontario / Ministry of Transportation who will deny the renewal of existing, or the issuance of new vehicle licence plates until debt is paid.

Online (VISA, MasterCard) Please note that it may take up 72 hours to process your payment. Payment date is the date received in our office, not the date of online payment.

By mail (cheque) to the Parking Enforcement Office. Please write the Penalty Notice number on the cheque. Payment date is the date received in our office, not the date of mailing.

Customer Care Centres. Please be sure to bring any notice/documentation tp support the parking infraction, as these locations are for payment only and no information regardingparking infractions is accessible.