How to Buy

Orderingthrough the websiteindependently

As in aclassicalstore,first you need tofind a producton the websiteyou wishto order. Thenyou chooseyour desired sizeand quantity ofshoes. Once you've completedthesesteps, click Add to Cart. A window will opento confirmitems You chose. If Youwantto go backand buymoreproducts,clickContinue shopping. Ifyou have finishedselectingproducts, click on Order. You will beredirected to theShopping cart,whereyou can viewall the productsin your shopping list. There Youcan change theamountof shoesyou orderedand cancel theitemthatyou do not want. Ifyou are finishedwith the changes, or you have nothingto change, click onSubscribe.

Registration

Linktakes you to theregistration page. If youhaveorderedon our website previouslyyou only needto clickon the right sideAlready have an account?andenteryouremailandpassword. If youare orderingfor the first time, it is necessary toregisteron our websiteby filling outall fields. Wheneverythingis completed properly,click on theRegister.Ifyour shipping detailsdoes not match theaddress you already tipped in,pleaseselect theEnternew shipping addressand enterotherrelevant information if necessary.

Concludeordering

Double-checkyour orderwhen you're sureit's okay- Select thepayment methodand usethe Comments fieldto enteradditionalinformation if needed. Last step for making order is click on Sendingorder. Orderswillreceivedirectlyon yourmail. In the priceof each itemVAT is includedanddelivery is free. Orderby phone

Over theaccount afteryouplace your order, you will receiveall the necessary informationforpayment throughinvoice.It is necessarythat the amountofyour orderis paid on accountof the companySafranLtd. -BankIntesa160-325537-61. The purpose ofthe paymentis - Internetshop online. Delivery willbe madeonly afterpayment is confirmedby the bank, and we see the money on our account.

Delivery andReturns

Delivery costsare not includedin the product priceand they are free of charge.Delivery inSerbia(excluding Kosovo) is performed by ourpartnercourier agency AKS.Delivery timeis3-5working days. Ifit happens thatdelivery is delayed, please notifyusas soon as possible. If you do notbelong tothe territory of theshippingcompanyAKS, please contact usto agreeon how to send your package, butthenyou pay shipping costs.

Ifyou find thatthe number ofordered shoesdoesn’t fit You, we can send areplacement. Replacement or shoes is free of charge if you comply with previous conditions, also if it is first replacement and if shoes are not both on during promo actions. Replacement or shoes is free of chargeif youcomply withpreviousconditions.

Complaints

Ifafter acertain period of time, up to 6 monthsof usingshoesthatyou bought throughshop.safran.rsnoticeconsiderable damage(shoes have to be usedinaccordancewith the label declaration), and isunder guarantee, pleasecontact011/2013-998and011/2013-997. Defective product, underthese conditions, will be replaced withthe same model orin the eventthat we are unableto replaceit, given the state ofthe stock, you canchooseanothermodel, and if it ismore expensive, you have to pay the differencein amount. Pleasebe sure tokeepthe fiscalaccountthrough duration of theguaranteeperiod, becausewithout ityou will notbe able togetthe requirementsfor reclamation. In the event that we are unable to replace item, we will refund you to yourbank account.