Customer Care Center

We provide most of our customer service at our branches. You can walk in and complete the simplest transaction or spend time with a loan officer or tax specialists. But the truth is, you probably do much of your banking online. Deposits, payments, balance inquiries . . . you can handle these things from your computer or phone. But when you need more help, don’t hesitate calling the bank to speak to a specialist from our Customer Care Center. Or, if you prefer, you can email our Customer Care Center using the contact form below.

If you're having trouble finding what you need – call us at217-747-5500or1-877-771-2316or complete the form below and we can help you in any way.

Remember: Never send personal account information via email. If you choose this method of contact, please include a phone number and the best time we can reach you.

First Name

Last Name

How would you like to be contacted?TelephoneEmail

Email Address

Daytime Phone

Subject

Comments or Questions

We also offer some direct links to resources to assure you get what you need quickly. Please follow the links below to find a nearby branch location or ATM or to report a lost or stolen debit card.

INB is regulated by the Office of the Comptroller of the Currency.Our website contains links that will take you from the Illinois National Bank website. These sites are not operated by the Bank. INB does not provide and is not responsible for the content of the linked sites. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of our website. We encourage you to read and evaluate the privacy and security policies of the linked site, which may be different than ours.

Third Party Site Disclaimer

You are leaving Illinois National Bank's website. Illinois National Bank is not responsible for the content of the linked site. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of our website. We encourage you to read and evaluate the privacy and security policies of the linked site, which may be different than ours. Please confirm that you would like to continue.