go to this page: http://support.creative.com/ and in the upper right hand corner, choose your region of the world... on the next page, choose your country and language. This is important as some models are only sold in certain countries, so be sure to select the country where you bought the cam.

once you are in the support page, click on the cams section and see if your cam appears on that page.... if not, and you need help to figure out what exactly to look for on the site (there is quite a lot) use the link to help you 'identify your cam' in the upper right corner above the photos of all the cams.

after that, use the link at the bottom to find your cam in the lists provided on the next page.... once you select something from the list, you have to click the 'next' button at the bottom.... that should take you to the page where you can download your driver, and possibly other software and a manual if you need those things too.

be sure you select the driver for your operating system, and keep in mind that some older cams don't work on newer systems, like windows vista.

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