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How your myCard works

How your myCard works

Your myCard is the best and fastest way to pay for college essentials and services at all Centennial Campuses. You can load General Dollars with Visa, MasterCard, AMEX, Discover or Interac, check your account balance and view your transaction history online.

1

Adding Funds

Cardholders, parents, guardians, friends and family can all add funds to a Centennial College myCard account at any time, day or night, by logging on to the secure Centennial College myCard website. Funds can be added to a card online using Visa, MasterCard, AMEX, Discover or Interac online. The minimum deposit is $5.00. All myCard account funds are in Canadian dollars.

2

General Dollars

General Dollars are for anyone on campus, including students, employees and campus partners. They’re the flexible alternative to carrying cash. Fast and convenient, all you need to do is tap 'n' go. It works the same as a debit card, but without transaction costs and monthly fees. You can add General Dollars to your card at any time all year. General Dollars are accepted at all campus myCard locations and are the only method of payment for printing and photocopying services on campus.

3

Managing your Account

You can access your account history and print statements at any time from the myCard website at mycard.centennialcollege.ca. You can also print myCard receipts when using your card to make purchases, and if you’re not sure what your balance is while paying for something, you can ask for an account inquiry at any on-campus retail or food service location that accepts the myCard. Cardholders have access to features on mycard.centennialcollege.ca that include:

Log Out - Cardholders who have logged in to use the site should log out when transactions are completed.

Deactivate Card - To protect funds on your account, use this feature to deactivate your ID card so that no one can use your card for purchases. If found, your card can be reactivated on the website or by contacting the myCard Office at the Progress Campus – Student Hub, C Block – Second Floor, Room C-203. If your card remains lost, a replacement card can be obtained by visiting the myCard Office Progress Campus – Student Hub, C Block – Second Floor, Room C-203, or Enrolment Services (Morningside, Ashtonbee and Story Arts Centre).

Parental Deposit - Parents can visit mycard.centennialcollege.ca to access the myCard site, then click the "Parental Deposit" link in the left-side menu to deposit General Dollars to your student's myCards using Visa, MasterCard, AMEX, Discover or Interac Debit. Parents do not need to log in first. Parents will require a student number and the student’s date of birth to deposit funds. Parents do not have access to financial statements, card balances or transaction history. They can only deposit funds. Upon successful completion of a deposit, a receipt will be emailed to the email address entered on the payment page.

5

Refunds and Disputes

All users must abide by the Centennial College myCard Terms and Conditions. For refunds or any disputes relating to your myCard account, visit the College’s myCard Office in person, by phone or by email at mycard@centennialcollege.ca

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Do's and Don'ts for myCard

Your Centennial College myCard is built to last the entire time you are at Centennial. However, stress and torque on the card can affect the antennae, wiring, or chips that are embedded into the card, so take these steps to protect your card, since there’s a fee to replace it.

Do:

Keep your myCard safe.

Clean your myCard with a soft, non-scratching cloth and water.

Don't:

Lend your myCard to others. Your card is to be used only by you.

Punch a hole in your myCard.

Place your myCard near a magnetic field, computer or cell phone.

Expose your myCard to electrostatic discharge (static electricity).

Leave your myCard in direct sunlight, such as on the dash of a car.

Expose your Centennial College myCard to extreme heat or open flame, like a clothes dryer.

Machine-wash your myCard.

Use your Centennial College myCard as an ice scraper or scraping tool.