Industry Reports

The 2017 ERP Report

The 2017 ERP Report summarizes Panorama’s independent research into the experiences of software customers with regard to enterprise systems, vendors, consultants and overall implementations. Polling for the 2016 Report was conducted on Panorama’s website during a recent twelve-month period (March 2016 – February 2017). A total of 342 respondents completed the surveys upon which this data is based. Click to download the 2017 ERP Report.

Panorama’s independent analysis of the four titans of the Tier I ERP market presents data from recent implementations to determine benchmarks such as average market share, selection rate, project duration, project cost and benefits realization for each vendor. Click to download Clash of the Titans 2017.

The 2016 ERP Report

The 2016 ERP Report summarizes Panorama’s independent research into the experiences of software customers with regard to enterprise systems, vendors, consultants and overall implementations. Polling for the 2016 Report was conducted on Panorama’s website during a recent twelve-month period (March 2015 – February 2016). A total of 215 respondents completed the surveys upon which this data is based. Click to download the 2016 ERP Report.

Clash of the Titans 2016: An Independent Comparison of SAP, Oracle, Microsoft Dynamics and Infor

Panorama’s annual independent analysis of the titans of the Tier I ERP market – SAP, Oracle, Microsoft Dynamics and Infor – presents data from recent implementations to determine market share, selection rates, implementation durations and costs, operational disruption rates and lengths, specific benefits realized and time to project payback. The report represents data from more than 500 respondents who have recently implemented enterprise software from one of the four vendors. Click to Download Clash of the Titans 2016.

The 2015 Manufacturing ERP Report

Manufacturing organizations encounter unique complexities and risks during their ERP implementations. In fact, timeline overruns and unexpected costs are even more apparent in the manufacturing industry than in all industries as a whole. Panorama’s research into the ERP implementation results of manufacturing organizations provides an in-depth look at the unique challenges the manufacturing industry faces in regard to implementation cost, budget overruns, ERP customization and more. Click to download the 2015 Manufacturing ERP Report.

The 2015 ERP Report

The 2015 ERP Report is Panorama’s latest iteration of its annual analysis of trends in ERP software selection, implementation, deployment, satisfaction and benefits realization. Based on data collected in partnership with Mint Jutras from over 500 respondents, the report is an unbiased review of the ERP industry (and market) at large. Click to download the 2015 ERP Report.

The 2014 ERP Report: Organizational Change Management

The2014 ERP Report: Organizational Change Management is a supplemental report on the important role that organizational change management plays in ERP implementations. Similar to the 2014 ERP Report, data is based on nearly 200 ERP implementations from around the world. The report is an unbiased review of the ERP industry (and market) at large. Click to download the 2014 ERP Report: Organizational Change Management.

The 2014 ERP Report

The 2014 ERP Report is Panorama’s latest iteration of its annual analysis of trends in ERP software selection, implementation, deployment, satisfaction and benefits realization. Based on data from nearly 200 ERP implementations from around the world, the report is an unbiased review of the ERP industry (and market) at large. Click to download the 2014 ERP Report.

The 2014 Manufacturing ERP Report

Although ERP software was originally designed for the manufacturing industry, manufacturing firms have no clear advantage over other industries when it comes to realizing benefits and planning for realistic implementation costs. Panorama’s research into the ERP implementation results of manufacturing organizations provides an in-depth look at the unique challenges the manufacturing industry faces in regard to implementation cost, budget overruns, ERP customization and more. Click to download The 2014 Manufacturing ERP Report.

Clash of the Titans 2014: An Independent Comparison of SAP, Oracle and Microsoft Dynamics

Organizations in the market for Tier I ERP software are increasingly familiar with the marketing spin and sales pitches of SAP, Oracle and Microsoft Dynamics. Understandably, each compares itself favorably to the others in practiced and artful demos, presentations and case studies . . . but how do they compare when the rubber meets the road in actual implementations? Panorama’s groundbreaking research into more than 500 Tier I ERP implementations analyzes independent data about selection rates, project schedules and budgets, payback periods and benefits realized, and more to give organizations the straight skinny on the SAP vs. Oracle vs. Microsoft Dynamics showdown. Click to download Clash of the Titans 2014: An Independent Comparison of SAP, Oracle and Microsoft Dynamics.

The 2013 ERP Report: Organizational Change and Business Process Management

The 2013 ERP Report: Organizational Change and Business Process Management is a supplemental report on the important role that both organizational change management and business process management / improvement play in ERP implementations. Similar to the 2013 ERP Report, below, this analysis is gleaned from data on nearly 200 ERP implementations from around the world, the report is an unbiased review of the ERP industry (and market) at large. Click to download the 2013 ERP Report: Organizational Change and Business Process Management.

The 2013 ERP Report

The 2013 ERP Report is Panorama’s latest iteration of its annual analysis of trends in ERP software selection, implementation, deployment, satisfaction and benefits realization. Based on data from nearly 200 ERP implementations from around the world, the report is an unbiased review of the ERP industry (and market) at large. Click to download the 2013 ERP Report.

The 2013 Organizational Change Management Report

The 2013 Organizational Change Management Report focuses on key areas that can benefit from well-orchestrated change management efforts, including employee and stakeholder communications, organizational change design, business process reengineering, business case development, executive commitment and support and benefits realization. It also offers tips for effective OCM, including operational standardization, tasking change agents at each office, and sharing quantitative performance measures to boost buy-in and improve results. Click to download the 2013 Organizational Change Management Report.

Clash of the Titans 2012: An Independent Comparison of SAP, Oracle and Microsoft Dynamics

There is no question that SAP, Oracle and Microsoft Dynamics dominate the Tier I ERP market. But how do the titans compare to each other when it comes to actual ERP implementations? Panorama’s independent research into SAP, Oracle and Microsoft Dynamics implementations compares selection rates, durations, budgets, benefits realized and a host of other data to help organizations benchmark their own experiences (or implementation plans) against other Tier I customers. Click to download Clash of the Titans 2012: An Independent Comparison of SAP, Oracle and Microsoft Dynamics.

The 2012 ERP Report

With data culled from 246 ERP implementations worldwide and expert analysis from Panorama’s team of independent ERP consultants, the 2012 ERP Report examines duration times, costs and benefits realized as well as trends in deployment, organizational change management and implementation approach. Click to download the 2012 ERP Report.

Clash of the Titans 2011: An Independent Comparison of SAP, Oracle and Microsoft Dynamics

The 2011 Guide to ERP Systems and Vendors

With research culled from more than 1,600 responses over five years, the 2011 Guide to ERP Systems and Vendors offers comparative information about ERP implementation durations, costs, payback periods and benefits across all tiers of vendors and presents metrics regarding vendor market share and sales by industry. Click to download the 2011 Guide to ERP Systems and Vendors.

The 2011 ERP Report

The latest installation of Panorama’s ERP Report examines the effects of the economic downturn on ERP implementations. Topics addressed included costs, durations, payback periods and business benefits realized as well as selection rates for vendors and findings about implementation strategies. Click to download the 2011 ERP Report.

The 2010 ERP Vendor Analysis Report

The 2010 ERP Vendor Analysis Report provides findings on detailed project factors such as implementation costs, durations, and payback periods summarized by vendor. Metrics on satisfaction and benefits realization based on vendor interaction are included to illustrate the market results by vendor. Click to download the 2010 ERP Vendor Analysis Report.

The 2010 ERP Report

The 2010 ERP Report is based on research by Panorama Consulting Solutions via online polling and was supplemented with qualitative data gathered from focus group interviews with a sample of survey respondents. Information was collected from December 2005 to December 2009. The 1,600 participants represent global organizations that have implemented ERP within the last four years. Click to download the 2010 ERP Report.

The 2009 ERP Report

2009 ERP Report: Aerospace This part of Panorama’s ERP Report outlines the use of ERP software at companies in the aerospace industry, including a comparison of ERP results to other industries. This study includes ERP implementation results surrounding average budget, duration, and actual costs, and implementation variables such as the level of customization and ERP modules deployed. Click to download the 2009 ERP Report: Aerospace. 2009 ERP Report: Hospitality and Entertainment This part of Panorama’s ERP Report outlines the use of ERP software at companies in the hospitality and entertainment industry, including a comparison of ERP results to other industries. This study includes ERP implementation results surrounding average budget, duration, and actual costs, and implementation variables such as the level of customization and ERP modules deployed. Click to download the 2009 ERP Report: Hospitality and Entertainment.