Over priced breakfast, terrible food, not the room that I ordered, hard uncomfortable beds, room so small hard to move.

Comment from Hotel Management

Oct 16, 2017 by Kim - Front desk, Hotel Management

Dear William,
We are sorry that the stay was not up to your expectations. Know that the reception team is there to make sure that you have a great time at our hotel. You should not hesitate to address your dissatisfactions during the stay.
It is true that since the renovations, we opted for bigger beds, what reduces the space of in the room. Mattresses are new, maybe it is the reason you find them too firm.
Best regards,

4 out of 5

by Bernard Hannon

St Malo

Posted Sep 24, 2017 on Hotels

We were in a superior double room, it was very cramped.
The hotel was good, except for the chaos at breakfast on the first and second days.
The bacon and scrambled eggs were cold until I pointed it out to the manager, and he put this right.

Comment from Hotel Management

Oct 16, 2017

Dear Mr Hannon,
Thank you very much for taking your time to give us a comment on your stay at Escale Oceania*** Saint Malo. If you have the chance to visit Saint Malo again, we recommend that you book a Prestige Room, wich is larger and has bow windows for a great view on the old town and the sillon beach. Best regards, Kim - Front desk

5 out of 5

by Jean

Posted Sep 21, 2017 on Hotels

Great location. Good value for area.

Comment from Hotel Management

Oct 16, 2017

Dear Joan, We are more than delighted to read you've enjoyed your stay and, will certainly look forward to welcoming you again.
A bientôt, Kim (Front Desk)

5 out of 5

by Jeanine

Posted Aug 29, 2017 on Hotels

Very nice location close to the city. The hotel is very clean and comfortable, the bed was very large which made the room a little small. The staff was wonderful.

Comment from Hotel Management

Oct 16, 2017

Dear Jeanine,
We would like to thank you for your recent stay with us, and for taking the time to tell us about your experience
It is always a pleasure to read that our guests have enjoyed their time with us.
We are all looking forward to welcoming you back.
Kind regards, Kim - Front desk

5 out of 5

Recommended
for Everyone

by A verified traveler

Posted Aug 24, 2017

Fantastic location, great staff and yummy breakfast. Really recommended. Nice furniture in the lobby and rooms.

Cons: More shelves for packing clothes in the lower level room, English news channel on TV

Location: location by the beach, 15-min walk from the old town

Our experience with regard to the hotel and the staff was overwhelmingly positive.

Comment from Hotel Management

Aug 25, 2017 by Lauranne - Front desk, Hotel Management

Dear guest,
Thank you for sharing your experience about your stay in our hotel.
We are glad that you enjoyed your stay with us and would be happy to welcome you again.
Best regards,

4 out of 5

by Simone

This traveler left a rating score only
Posted Aug 12, 2017 on Hotels

5 out of 5

Recommended
for Families

by A verified traveler from London

What an idyllic location!

Posted Aug 11, 2017

Pros: Staff, facilities, cleanliness, location opposite the beach and closeness to amenities. It is within a few minutes' drive of the ferry terminal too.

Cons: Can't think of anything!

Location: For a one night stay, being opposite the beach meant grandchildren could easily expend excess energy! Our favourite restaurant was a short walk away.

Having stayed at Escale Oceania, St. Malo, last year we knew what to expect and were not disappointed! We were there just for one night before catching the ferry back to England but it was, again, superb. On arrival, we asked to change our room because having 2 adjoining was not practical with my 2 very small grandchildren. The change to a two-tier family room was effected quickly, with friendliness and understanding.
The renovation/decoration work that has been carried out is most pleasing. The very sensible idea of having open shelving instead of drawers is excellent and will avoid our experience of last year when we accidentally left a very sentimental item in a drawer! (Needless to say, the staff packaged this and forwarded it by secure mail upon receiving our call!)

Comment from Hotel Management

Aug 12, 2017 by Lauranne - Front desk, Hotel Management

Dear Gill,
Thank you very much for your fantastic review ! It is very much appreciated.
We are glad to hear that you enjoyed your stay in our renovated hotel and would be happy to welcome you once again next year.
Best Regards,

4 out of 5

Recommended
for Everyone

by A verified traveler from UK

St Malo stop over

Posted Aug 3, 2017

Pros: Cleam with nice comfortable rooms - although a bit minimalist

Location: Plenty to see within the old town which is a 10 minute walk away

Good hotel for those who want to explore St Malo or waiting for the next day's ferry. Although there is no main restaurant this is not a problem as there are plenty within walking distance. If you are in a car make sure you book hotel parking as parking on the street is nearly impossible

Comment from Hotel Management

Aug 4, 2017 by Lauranne - Front desk, Hotel Management

Dear guets,
Thank you very much for your kind review. You are entirely right. There are plenty restaurants within a few minutes walking and it is also better to book a parking space before the check in especially in high season.
Best regards,

5 out of 5

by KAREN

Perfect for a short family stay

Posted Aug 3, 2017 on Hotels

We enjoyed a one night family stay at the Escale Oceania. The family room was compact, but it was clean and had everything that we needed for our short stay. Staff were really friendly and helpful. Just a 10 minute walk from the walls of St Malo and across the road from the beach. Good parking facilities too. I would recommend this hotel for a short break stay.