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Review, change, or cancel reservations made on Daysinn.com. If you need additional assistance, please call 1-800-225-3297 (1-888-709-4024 from Mexico).

The non-smoking room smelled of smoke/pet mixture and the pool area was very run down and cold. Breakfast was good as were the beds and shower. So, there were some posit...
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The non-smoking room smelled of smoke/pet mixture and the pool area was very run down and cold. Breakfast was good as were the beds and shower. So, there were some positives, but not enough for us to bother staying here again. It is hard to explain how horrible the room smelled.« less

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Management response from HospitalityMgr, Manager

If your room was not cleaned according to these standards, I hope you will accept our sincerest apologies for the oversight. Thank you again for sharing your experience. I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.
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Sadly, this was the only place we could find anywhere close to Madison, WI, that had a handicap-accessible room. Best of all, we had to take it "sight unseen"; if we had, I mi...
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Sadly, this was the only place we could find anywhere close to Madison, WI, that had a handicap-accessible room. Best of all, we had to take it "sight unseen"; if we had, I might've insisted that we keep going, but I was beyond exhausted at that point. The card reader didn't work on the back door, so I had to use a rock to prop open the door so I could get our bags into our room. The person at the front desk didn't seem overly concerned, or surprised, by this. The A/C was as old as the property itself, and sounded just terrible. In the morning, I wasn't too surprised to find this place in a rather run down part of town, but at night you're none the wiser. Surprisingly, the room's shower was one of the nicer ones I've seen; it had a raised edge, so that water wouldn't splash over onto the floor. The breakfast was on par with most Days Inns that I've been to, so not bad. I felt that $85 for this place, on a week day, was way too much, but it is what it is.« less

the worst thing was the vanity sink....it had a large area that was melted (eaten away) that was very unappetizing. I realize that it would cost a few hundred dollars to repl...
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the worst thing was the vanity sink....it had a large area that was melted (eaten away) that was very unappetizing. I realize that it would cost a few hundred dollars to replace, but it should have been done. Also aggravating was the lack of a coffee maker in the room and none in the lobby which was absolutely stark! The whole place had a slightly seedy air to it but not the price.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues right away. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
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The facility looked like it had new carpet and paint. The tub wouldn't drain and the front desk staff member that checked us in was by no means friendly or communicative. I ...
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The facility looked like it had new carpet and paint. The tub wouldn't drain and the front desk staff member that checked us in was by no means friendly or communicative. I would not stay here again.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

I deeply regret that our staff was unable to accommodate your needs and that you encountered housekeeping issues as well. Thank you so much for bringing this matter to our attention.
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Nice small town feel within easy driving distance of Verona. Very clean and the staff was friendly!
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Nice small town feel within easy driving distance of Verona. Very clean and the staff was friendly!« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. We are also very happy that you found our location to be convenient. We look forward to your next visit!
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My son and I stayed at this hotel for his soccer tournament, so it wasn't one I chose myself. If it weren't for the fact that most of the hotels in the area were booked, I wou...
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My son and I stayed at this hotel for his soccer tournament, so it wasn't one I chose myself. If it weren't for the fact that most of the hotels in the area were booked, I would have turned around and left after checking out the place.
I wasn't expecting much, since the price was reasonable, but I didn't expect this poor quality. The room reeked of smoke, even though the hotel advertised itself as non-smoking (we were informed, upon check-in, that we'd be charged extra if we smoked!). When I told the hotel clerk about the smell, she said, "You won't be charged for it. The management knows which rooms smell that way." My thought was, then why not do something about it?
Other issues: a serious lack of electrical outlets - none by the bed or the nightstand. I only found 1 free one in the entire room! The bathroom was tiny and cramped, with nowhere to put our clothes while taking a shower. Lumpy pillows, really nasty sheets/blankets/comforters, a door that didn't close properly, and furniture that was old and chipped. The "lobby" consisted of 2 chairs, and the breakfast room was tiny, with a limited selection of offerings (cold sausages, stale pastries).
I do a lot of budget traveling, so I don't expect much, but this was bad. I won't be coming back!« less

Read management response to this review.

Management response from HospitalityMgr, Manager

I regret to discover that you weren't thoroughly impressed with us and that you had difficulties during your most recent stay. It is our ultimate goal to give each guest the best value and most comfortable and convenient experience at the most affordable rate. For this reason, our rates are competitive within the area, and I sincerely apologize if you did not receive your money's worth in accommodations and hospitality. I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.
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room was nice. AC was on high and did not get very cold and room had faint smell of smoke but was fine otherwise.
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room was nice. AC was on high and did not get very cold and room had faint smell of smoke but was fine otherwise.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

We appreciate you giving your feedback about your recent experience in our hotel. Your satisfaction is very important to us. We hope that everything turned out all right and we are looking forward to seeing you again!
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