Wait 40 minutes for nothing!

Ordered half a grilled cheese and a tomato soup to be served after 40 minutes of waiting. a roll with some melted cheese and a soup that tastes straight from a can! Could have been served faster at half the price down the street. Not worth the wait! Not worth the unbelievably poor service or the unappetizing food! I've had subpar service at places before and never written a review. This is the first time the experience was so bad - I felt it was my duty to save others the trouble and frustration I just experienced!

'wichcraft

Posted by carol on 03/06/2010

Good Fast Food

A more expensive version of ABP or other airport spot. I like the pork but the sammies are very small for the price. Better than Subway I guess!

'wichcraft

Posted by culinary critic on 10/29/2009

Cheesy Goodness

This is my first try of 'witchcraft. I'm a fan of the t.v. show Top Chef on which Tom Colicchio is a judge so I decided to check out one of his restaurants. Looking at the menu these sandwiches seem to be a bit on the pricey side. Average prices are $9 - $10 bucks (vegetarian sandwiches are a little less at about $7 - $8). It's not even a huge hero size sandwich just your regular make it at home yourself size. But despite the price and the size you get for that price it was actually tasty. I had the grilled mozzarella & fontina. I was a bit worried that the tomato-olive preserves would be salty but thankfully that turned out not to be the case. The sandwich was well balanced with the right amount of cheese, a bit of sweetness from the preserves and nice crunchy bread that held up even after ordering for take out and eating about 15 minutes later. The space itself was fine and the staff was friendly enough. Order was taken quickly but it did take a while to get. Will go back again to try another option.

'wichcraft

Posted by Steve on 12/22/2008

How many times can you screw up an order

I like 'wichcraft. It's good. I'm even a fan of Colicchio's other restaurants. However, I've ordered from this place 3 times for work luncheons IN WRITING, and they screwed up each and every order. Most importantly, do not screw up the order of the guy who orders the food for a luncheon. It's not nice to make him go hungry. Given Chef Tom's supposed devotion to service, I gave him the benefit of the doubt each and every time. Still, service was the worst I've experienced in all my years in Midtown Manhattan. My only saving grace was that these were not client meetings. Still, I'm a busy guy and don't have time to take a second lunch. It's not that hard to make sure all the items that are on the list are in the bag.