I had a good experience here! Drew was kind and helpful, and worked with me to get the truck I wanted within my budget. While there was no response to my email through car gurus asking about availability, once I was on site everything was great. I do wish they had a little more knowledge about the specific features and how to use each vehicle. For example a few things we had questions on regarding "what does this button do?/what is this switch for" which they answered with, "I have no idea." - honest but not very helpful in that regard. I have only had the truck for less than a week, but so far I'm a happy customer.

Manager was great first day. Next day went with down payment, Sales
person was rude and impatient. Didn't know much about the car, got upset
when I requested a car fax and price on the car. Lied about the detailing of
the car, panel on seat bottom fell of but yet he claims it was just detailed.
Really wanted car for son. Didn't buy as no price was given or listed on the
car,

My Sales guy Luis was very patient with me buying experience.
He listened to my concerns and was very helpful and open
through the whole purchase process. Also, our Finance guy
Jose B, was very thorough in the documents and explained
everything. Overall, a great buying experience at Car Club in
Burien.