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Bungie.net Forum-Bug Submission

Have you found something on bungie.net that doesn't look quite right? Give Bungie Feedback on improving their website by filing a "Bungie Bug Forum Submission" [u][b]as a new thread[/b][/u] in [b][url=http://www.bungie.net/en/Forum/Topics/0/Popularity/None/Help]#Help.[/url][/b]
Shown below is HOW to post a Bug Forum Submission. Please use the format for either [b]Web Browser[/b] or [b]Mobile App[/b].
[quote][u][b]WEB BROWSER EXAMPLE[/b][/u]
[spoiler][b]Thread Title[/b] (A short title that accurately represents the issue):
When clicking a topic link in a users activity feed, the link results in a bad URL
[b]Description[/b] (Be as descriptive as you can):
When I log into my account, and go to my profile and click a topic link for my recent activity, it takes me to a bad URL.
[b]Reproduction Steps[/b] (Only the necessary steps):
1.) Open Google Chrome v. 25.0.1364.97 m
2.) Navigate to http://www.bungie.net/
3.) Log into X account
4.) Create a forum post
5.) Have someone reply to that post
6.) Go to your profile
7.) In recent activity, click the link to the topic that was replied to
8.) Observe
[b]Results[/b] (What happened):
The user is taken to a bad URL of (http://www.bungie.net/7_finfihlman/en-us/view/profile/%3CREPLACE%3E)
Expected Results (what you thought should have happened):
The user is taken to the topic they clicked on
Notes(other info that may be pertinent):
[b]Platform Information[/b] - What you're currently using to access bungie.net
[b]OS[/b]: Windows 7
[b]Browser[/b]: Google Chrome v. 25.0.1364.97 m
[b]Are you running add-ons/plug-ins?[/b]: None[/spoiler]
[u][b]WEB BROWSER TEMPLATE[/b][/u]
-Click the spoiler and copy/paste when submitting a BROWSER Bug Submission.
[spoiler]Title:
Description:
Repro Steps:
1.)
2.)
3.)
Result:
Expected Result:
Notes:
OS:
Browser:
Are you running add-ons/plug-ins?:
[/spoiler]And don't forget to tag your post with #bnetbugs in the tag field. When attaching a screenshot, please use [url=http://imgur.com/]Imgur[/url][/quote]
[quote][u][b]MOBILE APP EXAMPLE[/b][/u]
[spoiler][b]Title[/b] (A short title that accurately represents the issue, please include what OS you're on [iOS or Andriod]):
When clicking on news, nothing is loading.
[b]Description[/b] (Be as descriptive as you can):
When I log into the app with my Google account, and navigate to Destiny > News, nothing is loading.
[b]Reproduction Steps[/b] (Only the necessary steps):
1.) Open android App
2.) Sign into Google account
3.) Press Destiny
4.) Swipe to news (to the right) and observe
[b]Results[/b] (What happened):
The news page does not load
[b]Expected Results[/b] (what you thought should have happened):
The News page loads content
[b]Notes[/b] (other info that may be pertinent):
Make: (please be as specific as you can. eg, "Motorola, iOS, Nexus")
Model: (please be as specific as you can. eg, "Atrix, iPhone 5s, Galaxy S4")
Operation System: (Version number)
Are you using WIFI?: (yes or no)
If not: Carrier and data rate (edge, 3g, 4g, &tc.)
Device memory/memory available: (You can find this out in android > Settings > Manage Applications. For iOS plug into iTunes
Version of the app: (in "about" and scroll to the bottom)[/spoiler]
[u][b]MOBILE APP TEMPLATE[/b][/u]
-Click the spoiler and copy/paste when submitting a MOBILE Bug Submission.
[spoiler]Title:
Description:
Repro Steps:
1.)
2.)
3.)
Result:
Expected Result:
Notes:
Make:
Model:
Operation System:
Are you using WIFI?:
If not: Carrier and data rate (edge, 3g, 4g, &tc.)
Device memory/memory available:
Version of the app:[/spoiler]And don't forget to tag your post with #bnetbugs in the tag field. When attaching a screenshot, please use [url=http://imgur.com/]Imgur[/url][/quote]
For more tips and general information on bungie.net check out the [b][url=http://www.bungie.net/en/Clan/Post/18405/59855003/0/0]Bungie.net Community FAQ[/url][/b] or use the navigation below to our other #Support threads.
[quote][b][url=http://www.bungie.net/en/Clan/Post/18405/65303361/0/0]Bungie.net Information Desk[/url][/b]
See The above thread for more information and helpful threads.[/quote]

We've been doing some restructuring preparing #Support threads for Destiny's beta. For fellow supporters, if you could please redirect folks to this network of threads for correct information on these various topics, it would be appreciated.

[b][u]this isn't a question just thoughtful comments on how i think the game would be better for me and a bunch of other players.[/u][/b]
1. change the damage indicator to better determine where you are getting shot from.
2. decrease the ammo use cool down time to 3 and a half minutes from 5 minutes
3. add a damage indicator for the vehicles used in "the crucible"
4. put in a basic tutorial for upgrading the weapons (elemental damage)
5. being able to rotate the weapons/transport when checking detail with triangle
[i]!!!don't know where to put this so if anyone reads it please post in correct forum and add onto it with your ideas/concerns.!!! [/i]

After the first Alpha mission when you return to the tower, I have been booted three times trying to get to the person who sells ships and hover bikes.
I also had network problems while trying to do an impromptu mission on Earth. Something about my fireteam being reset due to network issues.

Not sure if this is a bug, but there are some chests in skywatch in the building that leads to the terrestrial complex that can easily be farmed for 2 items and 140 glimmer pretty much over and over. I did it for about 10 mins before stopping to make sure it wasn't a fluke.

Title: I can not add my battle cry in the "Display Settings".
Description: Right after the Update happened the week of the Beta release, I went to update my group and add all of the new stuff. I added the Playstation, and Xbox clans with no problems, I updated my mission statement with no problems as well.
Under the Clan name for instance my clan name is "Annihilation Nation". Under the "A" there was two quotation marks, for the battle cry. I went to enter something in there and it was entered twice for some reason. I deleted one of the copies and then saved and it did not fix the issue. I deleted the whole battle cry and then I saved. I went back into the "Display Settings and the quotation marks were gone.
Reproduction Steps:
1.) Log into a Bungie.net Account.
2.) Click "Groups".
3.) Go to "Groups I have Founded".
4.) Open the group.
5.) Click on "Display Settings"
6.) Type a battle cry in between the two quotation marks.
7.) Save settings.
8.) Re-open "Display Settings.
9.) Delete the battle cry.
10.) Save settings.
11.) Open up "Display Settings" and the quotation marks should have disappeared.
Results: The quotation marks disappeared, resulting in me not being able to enter a battle cry for my group.
Expected Results: The quotation marks would have reappeared allowing me to enter a battle cry.
Thank you for reading and God bless!

EDIT: I'm just dumb. They work fine!
Title: Cannot add tags into threads
Description: Any tags I add into a thread will be discarded after reloading the page.
Repro Steps:
1.) Create or edit an existing thread.
2.) Add in tags.
3.) Save the changes.
4.) Reload the page.
5.) Tags are gone.
Result:
The only tag on my threads is the one depicting which main forum it will appear in.
Expected Result:
It should contain every tag I applied to it.
OS: Windows 7 64-bit
Browser: Firefox Version 30.0
Are you running add-ons/plug-ins?: Nope
Dark/Light Theme?: Too soon.

Title: Page Indices Not Working in Group (Member List)
Description: The page indices when looking at your list of members in a group does not work. The buttons simply don't do anything.
Repro Steps:
1.) Go to your group Admin Tools.
2.) Click on Members.
3.) Try to traverse to another page of members at the bottom.
4.) Links should be dead
Result: Links to other pages are dead.
Expected Result: You should see the next page of members.
Notes: I included a screenshot in my post.
OS: Windows 7 64-bit
Browser: Firefox 31.0
Are you running add-ons/plug-ins?: No

Please fix the group/clan page and APP. I have had many problems to include:
1. The admin tab in my clans group is blank I can't accept or boot anyone from the clan.
2. Only the founder has rights to adjust clan members.
3. Cant change pictures, battle crys as an admin.
4. APP takes ages to update when we add content like conversations or group topics.
5. Only says I have 1 member on home page. Doesn't represent the true about of clan members.

**WE WANT YOU**Join my cult of gaurdians we screen every one before we accept so bare with us, if yu are interested in rolling around with a crew of titans, hunters and warlocks that only dress in black gear. I suggest joining https://www.bungie.net/en/Clan/Forum/158922 begin every match with our original catch phrase [u]SHOTS FIRED[/u] and ofcourse spend the entire match laughing and having a good time. ALLBLACK EVERYTHING [b]JOIN NOW^^^[/b]

Title: Error 669 preventing me from creating a group
Description: I've tried making a group for the past couple of days now and everytime I get the Error 669 message. I've tried changing the groups name and ID as well as searching the names to make sure they weren't taken and I've had no luck.
Repro Steps:
1.) Try to create a group.
2.) Fill out all necessary information.
3.) Try to create the group.
4.) Error 669 message should pop up
Result: Unable to create a new group.
Expected Result: You should be able to create a new group
OS: Windows 7 64-bit
Browser: Google Chrome
Are you running add-ons/plug-ins?: No

I ve tried to make a clan for the last several days and keep getting this error code.
Title: Error 669 preventing me from creating a group
Description: I've tried making a group for the past couple of days now and everytime I get the Error 669 message. I've tried changing the groups name and ID as well as searching the names to make sure they weren't taken and I've had no luck.
Repro Steps:
1.) Try to create a group.
2.) Fill out all necessary information.
3.) Try to create the group.
4.) Error 669 message should pop up
Result: Unable to create a new clan/group.
Expected Result: You should be able to create a new clan/group
OS: Windows 8
Browser: firefox, safari, and internet explorer
Are you running add-ons/plug-ins?: No

Title: Error turning Group into Clan
Description: I've tried making my group into a clan for the past couple of days now and every time I get an error message. I've tried changing the desired clan name and ID as well as searching the names to make sure they weren't taken and I've had no luck.
Repro Steps:
1.) Go to Admin Tools
2.) Got to Settings on the left hand side of the screen
3.) Type desired Clan ID in the window
4.) Click either the playstation or xbox enabling options
5.) Receive the error message, "the provided clan name or clan tag could not be validated due to an unexpected error, please try again"
6.) Then I start over
Result: Error message above
Expected Result: Should be able to reactivate my group as a Clan.
Notes: I was able to make it work during the Alpha, I have Twitch footage of me playing with my Clan name below my PSNID. However with the update for the Beta, my Clan returned to just being a Group.
OS: OS X version 10.9.4
Browser: Google Chrome UPDATE: also Safari and Firefox
Are you running add-ons/plug-ins?: No

Title: Error 669 preventing me from creating a group
Description: I've tried making a group for the past couple of days now and everytime I get the Error 669 message. I've tried changing the groups name and ID as well as searching the names to make sure they weren't taken and I've had no luck.
Repro Steps:
1.) Try to create a group.
2.) Fill out all necessary information.
3.) Try to create the group.
4.) Error 669 message should pop up
Result: Unable to create a new clan/group.
Expected Result: Should be able to create a new clan/group
OS: Windows 8
Browser: internet explorer
Are you running add-ons/plug-ins?: No

Title:Preventing clan activation in [b]EXISTING[/b] Group
Description:
When activating Clan for either PSN or XBL, I receive an error message.
Repro Steps:
1.)Group Page
2.)Admin Tools
3.)Settings
4.)Xbox Live OR Playstation Network, Click to Enable
Result:
Message appears:
The provided clan name or clan tag could not be validated due to an unexpected error, please try again.
Expected Result:
Xbox Live and Playstation Network activated
Notes:
Playstation NETWORK used to be activated, is Now deactivated and cannot re-activate?
I have plenty group members that are waiting to join into clan, and I definitely do NOT wish to make a new one
OS: Windows XP, MAC OS X Mavericks
Browser:Chrome, Safari
Are you running add-ons/plug-ins?: No

Two things spawn.
Might I suggest emphasizing 'make a new thread about it' a little more? With what you have, that really should be enough- you're right. But based on the responses to this thread... yeah.
:P
Secondly... the instructions weren't clear enough and my hand is caught in the window. Help?