FAQ

When will my order be complete?

We do our very best to build your orders in a timely manner. Material availability and custom options occasionally have an effect on turnaround time.

We'd much rather be building your gear than answering phone calls, emails and social media messages, so please keep inquiries to a minimum as we are working hard to keep lead times to an industry minimum!

Lead time is always an estimate, as all of our products are hand-made and customized to your specifications.

Lead time is figured in BUSINESS DAYS (M-F)! We feel happy workers make better gear, so we allow weekends for friend and family time.

If you require faster turnaround, please email us with your requirements and we will see what we can do to get your order out faster. Military, Law Enforcement and First-Responders always get preference when it comes to rush orders. A RUSH FEE may be incurred based on the details of your situation.