Our group of six (two adults and four teenage boys) had a great time. Everyone got into solving the puzzles, which ranged from fairly simple to extremely tricky. But the staff guide was there to help us along with hints. The Heist environment was well done, with lots of clues (real or not) and plenty of atmosphere. We came within seconds of beating the room, and the excitement in the last couple of minutes was huge. Both staff on duty were friendly and helpful, clearly explaining the rules and answering any questions. The waiting area is nicely done too. We're certainly interested in coming back when the next room is ready.

While we enjoyed the experience overall, the game itself seemed a bit 'dis-jionted'. There didn't seem to be a logical flow to the tasks to be completed and as a result it could get frustrating. Otherwise, the staff was great. Thanks for a memorable experience.