Buyer will be Happy to know this , more safe more guaranteed Increased claim periodOur Buyer Protection claim period for tangible items will be extended from 45 days to 180 days, which is now inline with credit card chargeback schemes. This means your customers will have more time to make a claim, giving them more confidence in shopping with you. Non-genuine itemsIf a customer has received an item that is confirmed counterfeit, they may not be required to return the item to receive a full refund. Custom made ordersOur Buyer Protection policy covers custom made orders, if the item is not received by the buyer.

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