From the phone call regarding I needed service to the explanation of what needed to be done an what may need to be done in the future, everything was 5 star. Dylan was very professional.

Joseph Cormier

A Response from: Bill

Joseph, thanks so much for your kind feedback regarding your repair experience with Dylan. He is an exemplary technician, and we hope you will not hesitate to contact us should you need us again down the line.

The service techs that came out were extremely nice and and answered all my questions thoroughly. They explained the issue with the old opener and gave me several options for resolving the problem. They were quick and through installing the new door opener and explained the operation in detail. I am very pleased with the service and the new door opener.

Susan Bacsick

A Response from: Bill

Susan, thank you so much for taking the time to leave us this positive feedback. Always great to hear about Dylan taking excellent care of our customers. Please let us know should you require our services again in the future.

It doesn't get any better than this. I called the office and the service tech was here the same day within three hours. Dylan was very knowledgeable of the garage door industry and performed his task in a timely manner. He gave me prices on door openers that I will consider in the future. What a great team Precision Door has. Thank you

Joe Lawson

A Response from: Bill

Joe, thank you so much for taking the time to leave us this positive feedback. Always great to hear about Dylan taking excellent care of our customers. Please let us know should you require our services in the future.

Sterling, thank you so much for taking the time to leave this positive feedback. Always great to hear that Dylan is taking excellent care of our customers. Please let us know should you require our services again in the future.

Technician was on time in spite of a flat tire.We liked his work,his explanation of the problems.We would recommend your repair service to anyone needing it.And we would choose Precision for all our garage problems.

Larry Biuso

A Response from: Bill

Larry, thank you so much for taking the time to leave us this positive feedback. Always great to hear about Dylan taking excellent care of our customers - even in a bind! Please let us know should you require our services again in the future.

Technician Dylan called and arrived an hour early, he replaced both springs, all rollers, two cables and two reels, all at my request. He was extremely polite and professional and addressed all of my concerns. After he had fully reassembled everything he was not happy about the performance of one of the new springs, something I probably would not have noticed immediately, he replaced that spring with one of a slightly greater length and explained that in order for the door to raise and lower in a balanced manner the spring change was needed. Something I believe a less dedicated tech would have ignored. All of the parts were stamped or marked by the company name and were of a high quality, springs were powder coated. Upon completion he fully tested and lubricated every part. Five Stars!

Ed Conti

A Response from: Bill

Ed, thank you so much for leaving this kind and detailed feedback. Always great to hear about Dylan taking excellent care of our customers. Please let us know should you require our services again in the future.

Dylan was the technician. He explained in a very soft sell way why Precision door was superior to the one I had and why there was a difference in your price of $499 and $375. I felt it was worth the difference, especially with the quiet belt and the added features of the key pad. He's a good salesman. John was with him as his helper. He was also very nice to deal with. I got the senior discount also which was very thoughtful. I will definitely recommend you to our neighbors. Sincerely, Dolores