Shipping Rates

Orders shipped to Alaska, Hawaii, Puerto Rico and outside the United States will have additional shipping charges. We will contact you via email or phone with a Freight Quote once you have placed submitted your online order.

Delivery Time

All orders except for Custom Products orders typically ship within 2 business days. Orders generally take 5 to 7 business days to reach the customer.

Custom Products take an average of 2 to 3 weeks to reach the customer.

If you need your order in a shorter period of time please contact our customer service at 1-800- 918-7433 and ask for an expedited service. Extra charges may apply, and it is not available on all items.

You will be notified of any shipping delays or back-orders, with the reason of the delay. You can either cancel the order or wait for the shipment.

Delivery Services

Curbside Delivery: This is our Standard Delivery Service for all orders placed online. The freight company will drop the order at the front door of your home.

White Glove Service:

Our premium delivery is our White Glove Service, available for larger products. The manufacturer will provide you with the contact information of an in-home set up technician.

The freight company will deliver your order inside your home. Once delivered, you may contact the technician and arrange to have him unpack, and remove the box, install the batteries, or position your lift chair or bed where you want it. This service is available for an additional charge, and specified upon checkout.

Delivery Signature

Most orders shipped with Motor Freight Lines, FedEx or UPS require an adult signature upon delivery.

For larger items, the freight company will contact you when your order has arrived at your local terminal to schedule a specific delivery time convenient for you.

If there is any minor damage to the packaging, please note the damage on the paper when you are asked to sign.

If the damage seems extensive, please do not sign for the order, refuse it and contact us immediately.

In the event that we cannot reach you to make a delivery, we will reattempt to deliver 3 times, for up to one week, at which time we will return the order, and charge you a 10% restocking fee.

Looking to Sell or Trade-Inyour Vehicle?

No Dealer Fees

certified used-wheelchair vans with a warranty

24/7 support line

Mrs. Olson

``

I am pleased to advise you of the excellent service that Andrew has provided to me in my search for a used Handicap Van. He was very attentive to my special needs as well as understand the importance of my independence. I love the van he sold me!

``

Mrs. Longano

``

I would like to commend you for having the foresight of having Paul Bankovich in your Largo store. I was fortunate to speak to Paul on the phone and in person. My husband was resistant to buying a mobility scooter but Paul put him at ease and made the process easier for him. Paul was professional, knowledgeable, compassionate and made the whole process easier for us. We had a pleasant buying experience and will reccommend your business and Paul to everyone we know. Thank you.

``

Mrs. Zody

``

Our daughter just returned home to Indiana after a short visit. She absolutely loved the chairlift. It not only allowed her to go to the beach more than once a day, it also allowed her to use our outdoor shower rather than to have to get in and out of our bathtub shower which was becoming almost impossible for her. We cannot thank you enough for your prompt and reasonably priced product and service.

``

Mr. Watkins

``

When it was time to trade in our old ramp van for a new model, my wife and I chose Mobility Express, the largest ramp van dealer in the Tampa Bay area. They offered the best price, a friendly, no pressure approach, a focus on customer needs and value, and because of their size, they were able to arrange quick delivery of the newly converted van. Our sales agent, David Rached, thoroughly explained each step in the process, tracked every detail, kept us well informed and was a pleasure to work with. Everyone at Mobility Express was very knowledgeable and provided the best in customer service.