Empathic Communication, based on Marshall Rosenberg's Non-Violent Communication, involves engaging with our own and the other's feelings and needs. The day will include the basis and background of Empathic Communication, how it can be useful in our own lives, and its use as a tool for working with clients. This is a hands-on day, with lots of opportunity to practise.

Jennie Osborne

Jennie facilitated workshops for the Alternatives to Violence Project for many years before training as a counsellor with Heartwood, and has also studied and practised Rosenberg's work. She uses these techniques to enhance her counselling work, especially with clients experiencing issues of anger and powerlessness, or difficulty in communicating effectively.