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Shipping & Returns

Order Processing

We try to ship every order either the same or next business day - orders received by 1PM will usually go out the same day. Saturday shipping: From May through mid-July and Jan though mid-February we ship on Saturdays at no extra cost to you. You will receive an email notification when we receive your order and another email notifying you when your order has shipped.

Shipping Options

We offer free shipping for all USPS orders. We also offer FedEx Priority Overnight. Generally, orders from states in Central and Eastern Time Zones ship from our Indiana warehouse. Orders from states in Mountain and Pacific Time Zones, as well as Alaska and Hawaii, ship from our California warehouse. Below are estimated delivery timelines beginning from the date your order is sent from our warehouse to USPS or FedEx.

Free USPS Priority Mail - 2-3 business days

FedEx Overnight - 1 business day (please note: FedEx does not deliver on Saturdays)

Returns

You can return your cards for a refund within 10 days after you receive your order by contacting us at support@criticalpass.com. Returns must be unopened and unused. You are responsible for shipping costs on the returned flashcards. We reserve the right to refuse any return. Unfortunately, we cannot refund shipping fees.