Why is connecting Entourage to Exchange is so tricky sometimes? Mail might work but public folders don’t appear. Maybe the Global Address List (GAL) just doesn’t work. Or maybe getting new messages is just very slooow. The solutions to these problems lie with knowing when to use the right server, knowing how Entourage talks with Exchange and tweaking other software to reduce interference.

Recommended reading: Amir Haque’s blog post: How Does Entourage Work? The article explains how Entourage works with a mailbox on an Exchange Server. This blog article will encompass the currently supported versions of Entourage & Exchange Server, i.e. Entourage 2004 & 2008, and Exchange 2000, 2003 & 2007. Let’s list all the different features in Entourage for which it needs to talk to Exchange Server or any other server in a Windows Active Directory based . . .