OTHER PRODUCTS

Online Membership System

The value of your membership database lies in its accuracy. Giving members the ability to view and maintain selected personal data maximises that accuracy and the timeliness of data edits. Enter our member portal, i-GCS.

The GCS Member Portal (i-GCS) is a module that forms part of the club's Web presence, and allows members to login and view and edit selected membership details. The information presented to the member is directly controlled by the club via a module that allows selection of member data fields to display, and of those, which may be edited by the member.

The look and feel of iGCS can be tailored to the look and feel of the club's existing Web site, providing seamless and consistent presentation of data and image.

Overview

Edited data is passed back to the club based Membership Management System (MMS) and is held pending approval by a staff member. The approval process is very simple, requiring acceptance or rejection of items submitted for change by members. Once accepted the data writes to the main database, so requires no re-input by staff. Optionally an email can be sent to the member advising that the change has been accepted at the Club and committed to file. Similarly, rejections can also be advised via automated email.

Mailing list subscription can be managed from within i-GCS, allowing members to opt in to mailing lists that have been made available for online selection. Members can nominate to which address any selected mailing list is to be sent, including their email address.

Marketing categories and associated marketing interests can be made available for online member selection. This becomes a valuable resource in assisting with profiling the club's membership and identifying sub-groups for communications purposes. As with mailing lists, contact to marketing groups can be by post or email.

Member accounts can be viewed online within i-GCS. Members can view account balances across each of the ledgers associated with their account, and then view transactions against any ledger in any selected accounting period. Transactions can be expanded down to item level, so an invoice can be expanded to see the individual items invoiced. A POS transaction can be expanded to show the items purchased at a point of sale terminal. The aim is to reduce member inquiry to the club on such account related matters, and experience indicates that this is very well achieved.

A further feature is paperless invoicing. Subscription notices can be produced and passed to member accounts. The system will then email members to advise that they can view and optionally print their own subscription invoice via the accounts section of the online portal. This offers significant savings in postage.

Members can also print statements of account over user-selected accounting periods, again with full drill-down to item level.

Account payments can be made through the member portal and will receipt automatically to the member’s account. This removes the need for staff to process these receipts, resulting in further time and cost savings.

Online Membership Facts

Edited data is passed back to the club based Membership Management System

Members can view account balances, and then view transactions in any selected accounting period

Allows members to login and view selected membership details

A POS transaction can be expanded to show the items purchased

Mailing list opt in feature to member's preferred address

Marketing interests opt in features

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