10Panda Cloud Antivirus Free Edition 2.0 : Panda SafeDisk

11Panda Cloud Antivirus Free Edition 2.0 : PScan Tool

When all else failed, Panda tech support supplied the PScan tool, a kind of slow-motion remote control cleaner. Technicians can remotely instruct PScan to run scans, collect logs, and execute threat-specific actions, continuing until the system is clean.

12Panda Cloud Antivirus Free Edition 2.0 : Real-time Protection

The real-time protection component scans files on access and wipes out any malicious ones it finds. When there are multiple detections to report, it stacks them all in a single transient popup notification window.

13Panda Cloud Antivirus Free Edition 2.0 : Restart to Neutralize

In some cases, the real-time component detected an active threat and asked for a reboot to finish cleanup. In this particular case the cleanup always failed, so the antivirus asked to reboot again and again.

14Panda Cloud Antivirus Free Edition 2.0 : Step by Step

I thought at first that the step-by-step guide described in this notification would offer threat-specific manual removal instructions. What it actually does is recommend a standard set of actions for when the antivirus can't fully remove a threat.