RingCentral Fax

Overview

Provides an online fax service that allows you to experience a simple, flexible, and affordable faxing. It features faxing through email, secure faxing, fax alerts, edits and signatures, online account, fax logs, and more. It offers third-party integrations with Google Drive, Box, and Dropbox, which allows you to send faxes directly from your cloud storage.

Detailed Review

Pros

Cons

It’s a complete online phone solution and hence the interface can sometimes be ‘too much’ for fax only users, the entry level plan does not have phone support.

Overall

RingCentral offers multiple internet fax plans based upon the number of pages. You can either choose to have a common fax number for all your employees or go for a dedicated fax number for each one of them.

Review

Having started its operations in 2003, RingCentral today serves more
than 300,000 customers. Apart from online fax services, they also offer
complete VOIP solutions for voice and text for conferencing, online
meeting, etc. delivered on their state of the art cloud infrastructure.
The company is headquartered in San Mateo, CA.

Handling Fax the Email Way

Sending
and receiving faxes through RingCentral is as easy as handing your
email account. Your efax account is synced with your personal contacts
as well as your corporate directory, thus enabling you to send a fax to
any of your contacts or colleagues with just a few clicks. You can also
send a fax to multiple recipients at one go. The faxes that you receive
will be stored in your email account and you can access them just like
an email attachment. Apart from the online account, you can also send
and receive fax through the RingCentral Mobile App or Softphone (if you
are on your personal computer).

Awesome Integration Capability

RingCentral
fax comes integrated with popular cloud storage tools and services like
Google Drive, Box and Dropbox. This allows you to fax the documents
stored on these services using your PC or a mobile device. You can also
integrate your online fax account with Microsoft Outlook for easy
access.

Secure Connection

RingCentral uses encrypted
connection to transmit faxes. You can also password protect your online
account that you use to keep your received faxes.

Caller ID Management

You
can choose to have an 866 toll free number or a local number. You can
also go for a fancy number for a one-time fee. Should you need
additional numbers, you can get that as well for an additional monthly
fee. Irrespective of the type of fax number you opt for, you get
complete flexibility to manage your caller ID, incoming as well as
outgoing. You can also choose to display your business name while making
calls.

Preview, Edit and Annotate

RingCentral account
allows you to preview and edit your faxes before you send them out. You
can also add annotations to your faxes. The scheduling feature enables
you to send a fax on a preset date in future. You can also print your
faxes and design your own custom cover sheets for this purpose.

Mobile Alerts

Though
you get an online account and have detailed fax logs therein, you may
miss to go through an important fax unless and until you login to your
account. In order to avoid such situations, you can make use of mobile
alert facility so that you get a message on your mobile phone whenever
you receive a new fax.

Web and Phone Support

Except for
the entry level plan that comes with web support only, all other plans
offer web and phone support. Online web resources include an extensive
learning center, webinars, and user guides. They also have various
community channels like blog, YouTube, Twitter, Facebook, and
Slideshare.

Advanced Features for Power Users

RingCentral
power users are entitled to some advanced features like switching
between PDF and TIFF format for sending faxes, sending out faxes to
pre-created groups of contacts, blocking incoming faxes from numbers not
having caller ID, etc.

Conclusion

RingCentral internet
fax service is suitable for small, medium and big businesses alike. They
have all the enterprise level features you can expect from an online
fax service. You can choose an appropriate plan depending upon your
estimated monthly pages to be faxed. All plans offer a certain number of
free pages after which you will be charged on per page basis.