Call Trace Procedure

University *57 Call Trace Procedure

Instructions by Phone Type.

Student Residence Phones.

Please note that the call must be in progress to complete the trace. You cannot trace a call that has been disconnected.

Pick up the telephone.

Ensure call is on the line.

Press flash switch hook quickly and release.

Press *57 immediately.

Caller will come back on the line.

Hang-up on caller.

LOG CALL (time, date, what was said, background noises, etc.)

Call GMU Police to report call and verify trace (703-993-2810)

Faculty, Staff and Administrative Phones.

For single line phones WITHOUT link key; call must be in progress.

Pick up the telephone.

Ensure call is on the line.

Press flash switch hook quickly and release.

Press *57 immediately.

Caller will come back on the line.

Hang-up on caller.

LOG CALL (time, date, what was said, background noises, etc.)

Call GMU Police to report call and verify trace (703-993-2810)

NOTE: After flash hook has been completed, caller will automatically be placed on hold until *57 has been completed.

For single phones WITH link key; call must be in progress.

Press link key.

Press *57 immediately.

Hang-up on caller.

LOG CALL (time, date, what was said, background noises, etc.)

Call GMU Police to report call and verify trace (703-993-2810)

NOTE: After link key has been completed, caller will automatically be placed on hold until *57 has been completed.

For multi-line phone WITHOUT link key; call must be in progress.

Press link key.

Press *57 immediately.

Hang-up on caller.

LOG CALL (time, date, what was said, background noises, etc.)

Call GMU Police to report call and verify trace (703-993-2810)

For multi-phone lines WITH trace key; call must be in progress.

Press trace key.

Hang-up.

LOG CALL (time, date, what was said, background noises, etc.)

Call GMU Police to report call and verify trace (703-993-2810)

NOTE: After transfer has been completed, caller will automatically be placed on hold until *57 has been completed.

If you have any questions or concerns about the these procedures, feel free to contact the George Mason Police Department at 703-993-2810. For calls that are continuing in nature, please start a phone log of the calls to include date, time, and what was said.

Crime Solvers

Anonymous tips have led to recovered stolen property and the arrest of various suspects. Crime Solvers has paid cash rewards to the tipster that lead to successful captures of suspects. To supply any information regarding a crime or suspicious activity call (703)-993-4111, or online.