Pay a Bill

Pay a Bill

Your Embedded Electricity Network offers several payment options which can be found on the back of each WINConnect bill.

WINconnect is fully accredited for PCI/DSS (Payment Card Industry Data Security Standards) – these are a set of standards mandated by credit card companies to ensure that companies accept, process and transmit credit card information in a secure manner.

Direct Debit Authority

Automatic Payment or Direct Debit is an easy way to ensure your bills are paid on time.

WINenergy will issue your monthly (electricity) or bi-monthly (water) bill with 14 day payment terms. If payment is not received via any of the other payment methods (NB: please allow atleast 3 business days prior to the due date to avoid double payments) any balance remaining on your account is automatically deducted on the due date detailed on your bill from the nominated savings, cheque or credit card account.

Direct Debit is mandatory for residential accounts.

Download Direct Debit Authority for full terms and conditions and to set up or change your direct debit payment details.

Please be aware that the direct debit authority can only be sent back for processing via standard mail or fax.

Alternatively, please contact us 1300 791 970 and we can arrange this over the phone.

You can pay your WINenergy bill using the BPAY facility provided by your bank or financial institution. Payment can be made from cheque, savings, debit or transaction accounts. Further information is available at www.bpay.com.au.

If you receive multiple WINenergy bills for different addresses located in different complexes, the biller code and reference number may differ. Ensure you use the correct BPAY biller code and reference number to avoid any incorrect payment allocation.

The BPAY biller code and reference number details can be found on the back of your bill under payment options.