Managed Services

The challenge of adapting to evolving technologies coupled with rising cost and limited scalability restrict organizations to spend essential time on product enhancement. IT teams are under constant pressure to deliver efficient output within the deadline; hence, it leaves little scope for newer ideas and innovation. A trusted support provider offers you the necessary time to innovate through improvement in the overall business operations and flexibility. Jade Global offers comprehensive IT Support solutions designed to help CIOs build next generation IT organizations. Through our complete managed services, CIOs are not preoccupied with IT support issues, so they can focus on business enablers through innovative IT solutions. Jade Global Managed Services have helped many of our clients experience up to a 40% reduction in support costs while improving their customer satisfaction ratings by 25% in just one year.

Our clients leverage our expertise in ITIL process framework to create a more efficient business operations. Our support methodology is based on continuous improvement and feedback, incorporating a preventative, corrective and adaptive approach to support operations allowing the IT organizations to become more efficient, leading to better customer support.

Cloud Applications Support

With Jade Global’s Managed Services cloud application support, your IT teams can streamline and optimize the operations of critical IT projects. Due to the rise in the use of cloud based application, we offer you a complete cloud application support.

We understand the complexities involved in managing different cloud applications, so, our IT teams make sure to offer you a seamless support for efficient and secure platform. Our proficiency rest in our automatic test suite that runs testing on all the application at a faster speed and helps to address any issue instantly. With it we help you to increase the product uptime, improve the accuracy, increase the test frequency, reduce the maintenance cost and mitigate risks. Xenon, our automated testing tool, runs test across all the applications, and gives you results on numerous frameworks.