Breaking the Ice Episode #63: Our Ideal Day Off & Memorable Customer Service

It’s summer and we’re enjoying a little time off. In this episode, we talk about what our ideal day of looks like. We then share some of our more memorable customer service stories. Here are the questions for this episode:

Icebreaker Question: What’s your ideal day off?

Customer Service Question: What’s your most memorable customer service story?

Jeremy Watkin is the Director of Customer Experience at FCR, the premiere provider of outsourced call center and business process solutions. He has more than 17 years of experience as a customer service and experience professional. He is co-founder of the Customer Service Life blog and a regular contributor. Jeremy has been recognized many times for his thought leadership. Follow him on Twitter and LinkedIn for more awesome customer service and experience insights.