Debit/ATM Cards

In our ongoing efforts to protect your debit card from potential fraudulent activity, certain restrictions have been placed on debit card transactions. These restrictions may cause your non-PIN debit card to be declined at certain merchant types in some states.

Should your debit card be declined, when performing a signature credit-type transaction, please retry the transaction using the Debit/PIN option.

If you need further assistance, please call us at 1-888-533-7537 ext 6550.

After business hours, please call 1-888-526-0404.

Keesler Federal’s MasterCard® Platinum Debit Card offers benefits that many other debit cards don’t ….It features value-added perks such as extended warranty, price protection and more. The debit card is the easy way to make purchases in person, by phone or online.

Get cash back whenever you use your Debit Card in a point-of-sale transaction.

Be sure to observe basic ATM safety tips when you use your Debit Card as an ATM card.

ATM Safety Tips

When using a Debit/ATM Card please observe the following safety tips:

Be aware of your surroundings. If you must use an ATM after dark, choose a well-lighted and busy location and take someone with you so you won't be alone.

Have your card and all materials ready before you get to the ATM.

Follow the ATM instructions carefully, especially at unfamiliar ATMs.

Stand directly in front of ATM to ensure privacy during your transaction.

Don't count your cash at the ATM. Take your cash, card and receipt and leave.

At drive-up ATMs, keep your doors locked and your engine running.

If you become suspicious for any reason while using the machine, either press the "Cancel" button and leave or, in the case of emergency, press the "911" button located on most U.S. Keesler Federal Credit Union ATMs.

Keep your Personal Identification Number or PIN separate from your Debit/ATM card. Don't write it down on your card or keep it in your wallet.

Never give any information about your card or account to strangers or over the phone unless you initiate the call.

If you are followed after using an ATM, go to a nearby police station. Otherwise go to a heavily populated, well-lighted area and call the police immediately.

Report all ATM related crimes to local police and your financial institution.

Get added security with transaction alerts by text for your debit card.

Help fight fraud with SMS Text Guardian ! Be notified quickly by text message when certain transactions are authorized, such as international transactions, transactions over $100 and more. It's free to enroll .

Remember, never give out your card number or personal pin number to anyone on the phone, through email or by text message.

Automated Teller Machines (ATMs)

In addition to the free ATMs located at our branches, at select retail locations and at select Murphy Gas stations, free ATMs for our members using their Keesler Federal Debit card can be found nationwide and in the United Kingdom. Visit our ATM Network Locator here.

Free ATMs for members using Keesler Debit cards:

Allpoint*

CU24 (CUHere)*

MoneyPass*

Members can also use their ATM or Debit cards at ATMs participating in the following networks. Please note that members will incur a surcharge fee and a Keesler Federal $1.50 ATM Network Fee.

Armed Forces Financial Network

Cirrus

PLUS

Pulse

Accel

*Members using an ATM card can use the CUHere and MoneyPass ATMs surcharge free, however a Keesler Federal $1.50 ATM Network Fee will be added. Members using an ATM card at an Allpoint ATM will incur a surcharge fee and a Keesler Federal $1.50 ATM Network Fee.

Tip: Ask for “cash back” when using your Debit or ATM card at point of sale terminals at many merchants.