Learn to Become the Office Mediator – NYC Classes

What happens when two star employees don’t get along? For a business owner, this conflict in the workforce can lead to lower productivity, bad morale and even additional HR costs.

Elizabeth Clemants knows this better than anyone.

As the CEO of Planning Change – Clemants spends a large portion of her time resolving conflict between employees and managers. She observed how most managers don’t deal with conflict as it arises between employees, and as a result, the situation escalates over time.

“Most CEOs are great at running their business, but when it comes to conflict with employees, they don’t like getting involved, especially when it involves two crucial players,” Clemants said.

A recent survey showed the number one skillset most CEOs want to develop is conflict resolution.

The demand for this type of training is so high that Clemants has now developed her own conflict resolution training course for CEOs, managers, HR executives and employees that want to further develop their interpersonal communication skills.

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