Dear guest .
Thank you very much for this kind participation. We were pleased with your beautiful and positive words about our Property and the services provided, which have won your admiration and satisfaction. We hope to see you again soon. You have all our respect and appreciation.

回复日期：2018年5月18日

佩特拉塞拉酒店

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10.0

神享受

MOHAMED（来自新加坡）

亲子家庭(少儿)

豪华三人房

入住了1晚（2018年11月）

Friendly & helpful hotel staff”

Stay for one night. Hotel location just 5min drive to PETRA entrance. Hotel are clean & the bed are very comfortable.
Hotel staff & hotel front manager are very helpful & serve us with full of dedication. We were late for our breakfast, & the breakfast buffet had close. but the hotel front manager ( Naheth Nawafleh) instruct the hotel kitchen to serve us breakfast. Yes just the three of us at the breakfast table. I’m so delighted with the up standards customer service show by the hotel. Will definitely come back.

点评日期: 2018年12月8日

Dear guest
Thank you very much for this kind participation. We were pleased with your beautiful and positive words about our Property and the services provided, which have won your admiration and satisfaction. We hope to see you again soon. You have all our respect and appreciation.

回复日期：2019年1月1日

佩特拉塞拉酒店

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4.8

Claudia（来自爱尔兰）

好友组队

豪华房(双床)

入住了2晚（2018年10月）

Beware of manager ”

I had booked and prepaid for a double room which I later ammended to a triple room with written confirmation from the hotel. Upon arriving, we were told they actually didn’t have a room after admitting they had confirmed they did, and we would have to move to another hotel which was not as nice and a room of much lower quality (despite the staff being much nicer there). We explained how unhappy we were and that I should have been informed in advance of arriving. The manager kept shouting at us and argued that it was our fault for being annoyed and that we never had a booking in the first place (despite me paying Agoda already and the hotel confirming this multiple times). It is clear that he has had no customer service training or respect for his guests, telling us we could find our own hotel elsewhere. I would not recommend having to deal with him to anyone visiting that hotel. The breakfast was also an extortionate price with hardly any food available when we arrived.

点评日期: 2018年11月5日

Dear Guest
Greetings from petra sella hotel . I would like to start by thanking you for your time in sharing your recent experience at the hotel.
Please accept my sincere apologies We sincerely hope that you will reconsider and stay with us again, in order to demonstrate to you the improvements we have made as a result of your valuable comments. Thank you again
If you wish to make any further comments, please feel free to contact me direct at the hotel when I will reply to your thoughts.

回复日期：2019年1月1日

佩特拉塞拉酒店

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5.6

Timothy（来自美国）

好友组队

豪华房(特大床)

入住了2晚（2018年10月）

Use this hotel only as a back-up option.”

We had two couples traveling and booked this hotel because other higher quality hotels near the ancient city of Petra were fully booked. We booked two rooms with king size beds, but one of the rooms received upon check-in was a small room with two single beds. We immediately requested the room we reserved, but a desk clerk said they were fully booked and that if we were unhappy we should cancel our reservation and book elsewhere (which we knew was not an option since the other hotels were booked). I asked to speak with a manager and was told “he was out of the country “. I then asked if I could speak to a manager on the phone. Within a few minutes another room with a king size bed was made available. Needless to say our initial experience with the service of the hotel was poor. Later during our stay, other staff were helpful and professional. Most of the rooms seen were very small with cramped bathrooms. Needs better maintenance, had some A/C and plumbing problems.

点评日期: 2018年10月21日

Dear Guest
Greetings from petra sella hotel . I would like to start by thanking you for your time in sharing your recent experience at the hotel.
Please accept my sincere apologies We sincerely hope that you will reconsider and stay with us again, in order to demonstrate to you the improvements we have made as a result of your valuable comments. Thank you again
If you wish to make any further comments, please feel free to contact me direct at the hotel when I will reply to your thoughts.

回复日期：2019年1月1日

佩特拉塞拉酒店

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9.6

神享受

Shabir（来自英国）

二人结伴

豪华房(双床)

入住了1晚（2018年10月）

神享受”

I got there very late but was well received, nothing was a problem for the staff, The place is clean staff were friendly and location is just great. There is also a restaurant just across the road which serves good food at a reasonable price

点评日期: 2018年10月18日

Dear guest
We thank you for taking the time in sharing your feedback about your stay at Petra sella hotel . We are glad that you enjoyed your time and that found everything to your liking.
Please visit us again. The team and I will be delighted to welcome you back. You always have a home at Petra sella hotel

回复日期：2019年1月1日

佩特拉塞拉酒店

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10.0

神享受

Stephanie（来自美国）

独行侠

豪华房(双床)

入住了1晚（2018年10月）

神享受”

The hotel staff were seriously so accommodating and friendly. We arrived WAY early before check in and they did their best to get us a room quick. The room was exceptionally clean and had a beautiful view overlooking the city

点评日期: 2018年10月5日

Dear guest
We thank you for taking the time in sharing your feedback about your stay at Petra sella hotel . We are glad that you enjoyed your time and that found everything to your liking.
Please visit us again. The team and I will be delighted to welcome you back. You always have a home at Petra sella hotel

回复日期：2019年1月1日

佩特拉塞拉酒店

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10.0

神享受

MUHAMMAD（来自新加坡）

二人结伴

豪华房(特大床)

入住了3晚（2018年7月）

Amazing Hotel”

Hotel was amazing and staff was very helpful and friendly.

点评日期: 2018年8月31日

Dear guest
We thank you for taking the time in sharing your feedback about your stay at Petra sella hotel . We are glad that you enjoyed your time and that found everything to your liking.
Please visit us again. The team and I will be delighted to welcome you back. You always have a home at Petra sella hotel

回复日期：2019年1月1日

佩特拉塞拉酒店

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7.2

棒棒哒

Janine（来自新西兰）

二人结伴

豪华房(特大床)

入住了3晚（2018年8月）

Clean and comfortable ”

Good room, no view from the first floor, very clean and comfortable. Great air conditioning. Staff very pushy on arrival to sell tours and extras which was a bit uncomfortable but then left us alone for the rest of our stay. Quite a long walk from the Petra gates, Wadi Musa is very hilly and taxis can get costly. Everything is downhill from here which means everything is uphill on return., otherwise a quiet and comfortable place to stay.

点评日期: 2018年8月8日

Dear guest
We thank you for taking the time in sharing your feedback about your stay at Petra sella hotel . We are glad that you enjoyed your time and that found everything to your liking.
Please visit us again. The team and I will be delighted to welcome you back. You always have a home at Petra sella hotel

回复日期：2019年1月1日

佩特拉塞拉酒店

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9.6

神享受

Gita（来自英国）

二人结伴

豪华房(特大床)

入住了2晚（2018年5月）

True 4*”

Friendly and helpful staff from the reception to the driver (Shadi). Only 5 minute drive to Petra visiting centre, costing 5JD by taxi. The hotel offers a packed lunch for 10JD that you can take into Petra. 15 JD dinner buffet or you can walk near by for dinner. Rooms were very clean and nice. Our room had a nice city view. Definitely reccomend this hotel. From Mit and Gita.

点评日期: 2018年5月7日

Dear guest Mit Gita.
Thank you very much for this kind participation. We were pleased with your beautiful and positive words about our Property and the services provided, which have won your admiration and satisfaction. We hope to see you again soon. You have all our respect and appreciation.

回复日期：2018年5月18日

佩特拉塞拉酒店

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9.6

神享受

Margaret（来自美国）

独行侠

单人房

入住了1晚（2018年3月）

神享受”

All staff very helpful and pleasant especially Bashar at reception. Welcome Rose drink was amazing. Clean, quiet and comfortable hotel.

点评日期: 2018年3月24日

Dear guest
We thank you for taking the time in sharing your feedback about your stay at Petra sella hotel . We are glad that you enjoyed your time and that found everything to your liking.
Please visit us again. The team and I will be delighted to welcome you back. You always have a home at Petra sella hotel

回复日期：2018年5月2日

佩特拉塞拉酒店

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6.4

不错哦

Bhavik（来自阿拉伯联合酋长国）

二人结伴

豪华房(双床)

入住了1晚（2018年3月）

Decent stay ”

Pros: nice & clean place. Friendly staff.
Cons: what’s mentioned as free is not free. There is an expectation to pay money as gratuity like pick and drop services to Tourist location.

点评日期: 2018年3月17日

Dear guest
We thank you for taking the time in sharing your feedback about your stay at Petra sella hotel . We are glad that you enjoyed your time and that found everything to your liking.
Please visit us again. The team and I will be delighted to welcome you back. You always have a home at Petra sella hotel

回复日期：2018年5月2日

佩特拉塞拉酒店

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10.0

神享受

Preetham（来自阿拉伯联合酋长国）

独行侠

单人房

入住了1晚（2018年1月）

Great hotel”

Great hotel with great staff always available when needed. The hotel is perfectly located for sightseeing and only a few steps from the down town so you can find a lot of restaurants and atm quickly. My experience staying at sella had been great.
I must thank naheb for being a great host, tour guide, friend and a brother.
Thanks for the hospitality, love and care.

点评日期: 2018年1月28日

回复日期：2018年2月23日

佩特拉塞拉酒店

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10.0

神享受

Riyad（来自沙特阿拉伯）

二人结伴

豪华房(双床)

入住了2晚（2017年12月）

GREAT..!!”

The hotel staff were sooo friendly and professional. The location is 5 mins away from Petra driving. The room is super clean and comfy beds, very needed after long day hiking in Petra. I highly recommend this place and definitely will check-in again if I came back to Petra.

点评日期: 2018年1月10日

Dear Our Guest HansCoppens, Greetings from Petra Sella Hotel. Thank you for your kind words and for taking the time to review our Property. We're happy to welcome you back again anytime. far from home but we do our best to let you feel at home with us naheth

回复日期：2018年3月7日

佩特拉塞拉酒店

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9.0

神享受

Riaz（来自卡塔尔）

亲子家庭(少儿)

家庭房

入住了1晚（2015年12月）

Comfortable place with very helpful manager”

Room was very clean, Manager was extremely helpful and provided information for a tourist, Quiet place to stay

Hotel management was very helpful. Mohammed provided us with detailed information and arranged for a dinner at Bedouin tent and even drove us there. We enjoyed our stay, since we had a connected room. Hotel provided us with extra blankets, towels and wardrobe. Breakfast was good. Easy to catch a ride to Petra. I will definitely recommend it.

点评日期: 2015年12月31日

Dear Our Guest HansCoppens, Greetings from Petra Sella Hotel. Thank you for your kind words and for taking the time to review our Property. We're happy to welcome you back again anytime. far from home but we do our best to let you feel at home with us naheth

回复日期：2018年3月7日

佩特拉塞拉酒店

1位游客觉得此点评有用，您呢？|

9.3

神享受

Jaewoong（来自韩国）

亲子家庭(少儿)

家庭房

入住了1晚（2015年4月）

better than outside looking”

kind staffs, clean room, good location

Much better than outside looking. We used two connected tooms as family room and it was very good. Staffs were all kind. Breakfast was little bit disappointed but other things were better than rate.

点评日期: 2015年4月12日

Dear Our Guest HansCoppens, Greetings from Petra Sella Hotel. Thank you for your kind words and for taking the time to review our Property. We're happy to welcome you back again anytime. far from home but we do our best to let you feel at home with us naheth

回复日期：2018年3月7日

佩特拉塞拉酒店

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9.0

神享受

Janet（来自美国）

好友组队

家庭房

入住了2晚（2015年3月）

Great Find”

The rooms were lovely with comfortable beds. The staff was helpful and provided us with adjoining rooms, which made our stay more enjoyable. The hotel also offers free wifi to guests.

We fully enjoyed our stay at Petra Sella. The hotel is about a mile away from the Petra site entrance, so travellers may want transportation available. The staff was friendly and helpful. The only "issue" we had was the restaurant was chilly, but it was colder than normal outside, so could have just been our timing. The heat in the rooms was adjustable and cozy. We would definitely stay again.

点评日期: 2015年4月9日

Dear Our Guest HansCoppens, Greetings from Petra Sella Hotel. Thank you for your kind words and for taking the time to review our Property. We're happy to welcome you back again anytime. far from home but we do our best to let you feel at home with us naheth

回复日期：2018年3月7日

佩特拉塞拉酒店

1位游客觉得此点评有用，您呢？|

8.0

超级赞

ujjaval（来自印度）

好友组队

豪华三人房

入住了1晚（2015年2月）

Sort and sweet stay”

Friendly Staff, nice break fast & easily accisible

Did not stay here for long as we reached late night and left early morning, No Complains at all. Hotel is on main Road, the staff was helpful, rooms were clear and Cozy. Nice breakfast early morning.

点评日期: 2015年2月22日

Dear Our Guest HansCoppens, Greetings from Petra Sella Hotel. Thank you for your kind words and for taking the time to review our Property. We're happy to welcome you back again anytime. far from home but we do our best to let you feel at home with us naheth

回复日期：2018年3月7日

佩特拉塞拉酒店

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9.3

神享受

Kevin（来自美国）

亲子家庭(婴幼儿)

家庭房

入住了6晚（2014年12月）

Great service and hotel”

very responsive and friendly staff, excellent breakfast, very clean and nice rooms

The staff was very friendly and accommodating to our family (two adults and four children under 12). We are from the US but live in the UAE and the staff at this hotel were every bit as welcoming as we've come to expect; very nice. Hotel was clean and quite with spacious rooms.

点评日期: 2015年1月12日

Dear Our Guest HansCoppens, Greetings from Petra Sella Hotel. Thank you for your kind words and for taking the time to review our Property. We're happy to welcome you back again anytime. far from home but we do our best to let you feel at home with us naheth

My husband took me to Jordan for my birthday this past weekend and we spent two nights in the Petra Sella Hotel. It was absolutely perfect. We arrived a little bit late to the hotel on the first night. When we got there they offered us a welcome drink, checked us in and asked if we were hungry. The kitchen was closed already, but they opened it up just for us so we could try some local food. It was amazing. After a delicious meal we went to bed. The room was really clean and cozy. The bed was so comfortable I feel right to sleep. The next morning we were up early to go to the Petra Historical Site. Breakfast ready for us when we went downstairs (which was included in the room price). The food was so good each day and there was plenty of it as well. We had a rental car so going to do sightseeing and going the main part of town was really easy. The staff were extremely helpful. They offered us directions and suggestions of places to go. I would highly recommend someone stay at this hotel on their next trip to Jordan. :)

点评日期: 2014年11月3日

Dear Our Guest HansCoppens, Greetings from Petra Sella Hotel. Thank you for your kind words and for taking the time to review our Property. We're happy to welcome you back again anytime. far from home but we do our best to let you feel at home with us naheth