Claims processing designed for
speed

Appraisals

We've crowdsourced the knowledge and expertise of the largest nationwide independent network of damage appraisal companies. The "boots on the ground" appraisal.

Photo Estimating

Sometimes, it just makes sense to have the customer take the photos and send them back. We make it really easy with our industry leading Self(ie)™ web app. Added bonus – No apps to download!

Desk Reviews

Already have photos or have a DRP network that you'd like to manage? With Collision Select™ we can communicate with any shop, anytime. Fast, easy and transparent.

At ACD, our mission is to shorten the claims process and drive customer satisfaction by utilizing technology and expert human capital.

Process Claims Fast

We process all claims through AutoLink® - our unified platform that flexes to your specific business needs. AutoLink® is the digital hub of the entire claims workflow, optimizing the entire process from beginning to end, containing costs and providing consistency.

“ACD feels the need for speed and does not disappoint with its offering. Moreover, ACD has built a robust data offering that drives quicker decisions.”

Awarded 2017 "Best in Process"

Modern Technology Powers The Process

AutoLink® is an all-inclusive unified platform that successfully contains costs and manages industry trends through on-demand multi-channel inspections. Our powerful API can integrate with any third party software and we're fully compatible with all major estimating platforms.

Speedy Supplements

MobileSup™ is a fast and convenient online method for submitting documentation to ACD. Photos and attachments are placed right into the file.

The AutoLink®Difference

Whether you have 50 claims or 50,000, AutoLink® is fully scalable and is ready to handle your volume.Full integrations with NADA Guides, leading parts and salvage providers, national recall data, insurer core systems, historical weather information and more.AutoReport™ is our built-in comprehensive reporting feature that tracks every key data point and delivers it to you in a convenient online report. Reports include severity, cycle time, parts usage, total loss and much more.We ensure full compliance to your preferred guidelines with our built-in quality assurance EMS scrub we call SmartAudit™ .Robust communication tools offer transparency into the claims process and allow for constant communication between our team and yours.

Our award-winning mobile self-service application is designed for digitally empowered insurance customers who want a hands on claims experience. Simply capture photos of the damaged vehicle on a smart device and receive and estimate in record time.

We’ve designed our mobile app to easily brand with your carrier’s logo and messaging creating a seamless user experience.Our user interface is designed to be intuitive for your customer, walking them through each step in the process.No downloads ever! Self(ie)™ is designed to work on all modern smartphones and works right inside the built-in browser. Fully secure, our web app makes the process simple.

All Over The Map

We believe in on-demand appraisals. That’s why we offer nationwide, real-time dispatching. Right at the click of a mouse.