Custer / Mount Rushmore KOA

Directions

3 miles west of Custer on Hwy 16 on the way to Jewel Cave and Newcastle, WY.GPS reliability is inconsistent across brands and types and some campers have been misdirected when entering only our address.

Campground Reviews

Friendly staff, everything we needed was there. Stayed in a cabin. This was our second stay at this KOA. You always know what to expect. Really enjoyed our stay.

Aug 13, 2014

We really enjoyed our stay. A bit far from Custer to walk but it was nice and quiet. Staff were terrific! Polite and nice. The bathrooms were really nice. One of the best ones so far that we've been to yet!

Aug 13, 2014

well managed kampground

Aug 13, 2014

Great time every thing clean employees or courteous and helpful. Hope to see them in a couple more years. Kenny

Aug 13, 2014

Aug 12, 2014

The cabin was outstanding. The staff was always helpful and welcoming. Restrooms and showers were always clean. I will stay here again!

Aug 12, 2014

this campgrounds was great the staff was exceptional very friendly and always willing to help

Aug 12, 2014

We had problems with our 5th wheel as we arrived. Jim, the manager, helped us so much with getting the truck unhooked from the trailer. Thanks to him we were able to enjoy our days in South Dakota. Also, loved the breakfast available every morning. Yum!

Aug 12, 2014

Aug 12, 2014

Aug 12, 2014

People were friendly and it was nice and clean!

Aug 11, 2014

This was our third year staying with the Custer KOA. We feel quite "at home" staying here, and the staff is very friendly and accommodating. We have already booked for next year and thorougly enjoyed our stay and look forward to next year!

Aug 11, 2014

My father(70) and i (35) took a motorcycle trip ot west and stayed in a cabin at this KOA. Very comfortable, and the hosts were top notch.

Aug 11, 2014

Aug 11, 2014

A Great KOA, we stayed at the site during an extremely busy period and the staff kept it very clean and organized.

Aug 11, 2014

The rate would have been higher if our site was slightly wider. The staff was wonderful and allowed us to have our fire on a tent site across from ours. Breakfast was great, tour was great, but space too small.

Aug 11, 2014

We were stuck in the rain with a tent collapsed. Our host was wonderful and welcoming! Thanks to all for saving our vacation!

Aug 11, 2014

Super friendly desk staff. The cabin was very clean.

Aug 10, 2014

We had a very nice stay. The cabin was very functional and pleasant. The only problem we had was parking our bikes by the cabin because of the terrain. It was steep, unlevel and gravel. This was kind of difficult with heavy touring bikes, especially when packed for travel.

Aug 10, 2014

Good staff and good campground and loved the breakfast served. My only complaint is all the motorcycles but that's not the KOA's fault. Great 2 day stay.

Aug 09, 2014

The people who manage this KOA only care about their guests as long as they are taking money from them. A bad storm came thru the campground one evening when I was away and blew my tent completely off the pad. I had to stay at a motel that night as I could not put it up in the dark. No one offered to help me put it back up the next day, and refused to refund my money for that night. they dont care

Aug 09, 2014

nice clean restrooms just clean all over the camp

Aug 09, 2014

Jim, Debi,and Billie are Great!!! people and they are always very customer focused and wonderful to work with.

CAMPGROUND RESPONSE / COMMENTS:

It was great seeing you all again this year. Thank you for the nice comments. Look forward to your visit in 2015. Have a good and safe year!!

Aug 08, 2014

Best wi fi so far of KOAs. Super sweet hosts made for a great stay. Friendly staff and clean!

All the staff were absolutely fantastic! Our tent site was great and so was the breakfast! Couldn't have asked for a better place to stay!!!

Aug 04, 2014

Great camp site and helpful staff. It was clean and close to everything.

Aug 04, 2014

Hosts were really friendly and helpful but the site is on a busy road and in a tent it is not really restful.

Aug 04, 2014

Aug 04, 2014

Aug 04, 2014

We stayed here during our multi-state road trip. So, we were only here for one night. The staff made us feel very welcome and check-in was quick and easy. We really didn't spend much time here, but, from what we could see, the facility was clean and well maintained. It was a short drive to Custer State Park and Mt. Rushmore. We were very pleased!

Aug 04, 2014

Staff are extremely cooperative, friendly and accommodating and willing to help whenever possible. Grounds are kept very clean and everything works ! Special thanks to Jim for all his help !!

Aug 04, 2014

Tight sites. WIFI poor. Bathrooms/laundry very clean. Staff member yelled at my son in the camp store while another staff member shrugged it off. Management dealt with this swiftly and were great. Thanks to Billy too for going above and beyond. Overall a good stay in the Black Hills.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the matter with our staff and your children. The employees in this matter are no longer with us. We are constantly improving sites & services but this takes time & mother nature's cooperation in the off season. You will see even more improvements on your next visit. Travel Safe!

Aug 04, 2014

If they had fencing around the dog walk area that would allow me to let my little dogs run free I would give them 5 stars!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comment. Fencing is in our plans for the near future. Hope to have it in by your next visit. Safe travels

Aug 04, 2014

Friendly staff, clean and quiet by 10. Fire pit could be larger. The dug out hole was very small and too difficult to have a fire so we didn't try

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind remarks. As for the fire pits, we are improving more and more of them. You should notice a difference on your next visit. Good luck and safe travels!!

Aug 03, 2014

Aug 03, 2014

Aug 03, 2014

Very pleasant stay. Everyone very helpful. Kids loved the jump pillow. Any request taken care of very quickly.

Aug 03, 2014

Pleasant, helpful staff. Great laundry facilities were a real boon! Clean showers. Nice folks camping throughout! A great place to use an exploration base or a quick stop on your way.

Aug 03, 2014

So quiet for being near a major route. Great hospitality!

Aug 03, 2014

from the moment my family and I pulled into the campsite everyone was very friendly. This campsite was one of 4 that we stayed in and by far the best!! I appreciate being escorted to our site and also the help backing into our site by a staff member. The staff at the front desk was very nice and always greeted myself with a smile. I would liked to say the this KOA has the best staff!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your generous comments. We hope to see you again on your next visit. Enjoy the rest of your trip and safe travels!!

Aug 02, 2014

Wonderful. We had reserved 3 camping sites and 1 kampng cabin and everything was ready for us when we arrived. It was Great!

Aug 02, 2014

Aug 01, 2014

The staff are friendly and super helpful. Always there to help or give you ride to the office if you need one. Our RV had mechanical problems and they gave us good referrals plus accommodated our extra needs. Grassy pet area is huge and clean. Special thanks to Debi, Jim and Billy!