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Beyond the software, our relationship with you is focused to insure you get the most out of your MNP experience

Our client services team has a wealth of expertise and knowledge that can add value to your ambitions. A critical part of getting the most out of a new system is for the supplier to engage with the users in a sincere and positive way. The quicker we get to know a business and understand its strategic objectives, the quicker we can advise where our system can provide opportunities for growth.

This is part of our core strategy to ensure continuous benefit is driven from the solutions we implement.

Experienced people from MNP meet regularly with our clients to discuss challenges, opportunities and business differentiation. We are always seeking to do more than solve immediate business issues using our experience and creativity that provide solutions to problems. This is where the true value of MNP is added as our team keep on making improvements specific to each business, guaranteeing that our platforms evolve as companies grow.

MNP’s Client Services team has very knowledgeable members who really understand omni channel retailing. We will:

provide updates on innovation within our industry

share, where applicable, client delivered projects that add value

provide information on the latest modules and services that are tried and tested for rapid deployment

receive feedback for the platform, support and services provided

follow up client engagement action points after EVERY meeting and measure progress for the next meeting.

give our on-going commitment to research and development incorporating the demands from our client base, and to future proof our solutions.