Book your holiday in the Dolomites: it’s risk-free!

About to book your holiday in the Dolomites? Then we suggest you take out trip cancellation insurance! This way you will be covered in case you need to modify your reservation and you can enjoy a carefree holiday in the Dolomites. The trip cancellation insurance protects you against financial loss in the event of an early departure or late arrival, as well as in case of cancellation due to poor health or serious personal reasons.

We at the Hotel Pinei rely on Hogast. Below you will find all information about your trip cancellation insurance:

Trip cancellation insurance Hotel Cancellation Plus

in collaboration with

HOTEL PANIDERSATTEL - CASTELROTTO

[202155]

Dear guest,

occasionally, something can happen before the start of a trip. With our cancellation insurance you are financially protected. Secure yourself and take out this trip cancellation insurance Hotel Cancellation Plus right now.

The insurance must be taken out at the same time as the journey is booked.
If the insurances is not taken out at the same time as the journey is booked, cover for trip cancellation benefits does not start until the 10th day following conclusion of insurance.

unexpectedly occurring serious illness*, serious physical injury caused by an accident or death (including suicide) of a family member, making your presence absolutely necessary;

pregnancy, if the pregnancy is determined after booking the journey, or severe pregnancy complications up to the 35th week of pregnancy inclusive*;

serious damage to your property at the place of residence as a result of acts of God (e.g. flood, storm), fire, burst water pipes or criminal act of a third party, making your presence absolutely necessary;

loss of job without fault, as a result of notice of termination issued by the employer;

call-up to basic military service or alternative civilian service;

submission of an action for divorce to the competent court or, in the case of registered life partnerships, the submission of a petition for dissolution before the trip to be taken jointly by the married couple/civil partners;

dissolution of the relationship of two partners living together (who have had the same registered address for at least 6 months) by the giving up of the joint residence immediately before the trip to be undertaken jointly by the partners concerned;

failure to pass the school-leaving certificate examination, or a similar final examination for a course of school education lasting at least 3 years;

receipt of an unexpectet judical summons.

* In the event of sickness/accident please have a detailed medical certificate made out by the treating doctor.

No cover is provided, for example, if the reason for trip cancellation or trip interruption

already existed or was foreseeable;

is connected with an existing illness of the insured person or a person who represents a cancellation risk (e.g. family member), which has been treated

on an outpatient basis in the last 6 months or

on an inpatient basis in the last 9 months

before the policy is taken out (in the case of trip cancellation) or before the start of the trip (in the case of trip interruption) (except for check up examinations).

The contractual basis are the EUROPÄISCHE travel insurance conditions (Hotel Industry) 2012 (ERV-RVB Hotel Industry 2012). Please note: The official text is the German version „EUROPÄISCHE Reiseversicherungsbedingungen Hotellerie 2012 (ERV-RVB Hotellerie 2012)”. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes.

Calculation premium:

cost of booked journey:

€

Premium:

Maximum insurable travel cost € 10.000,00

With participation of a single person the maximum travel price amounts 3,500 €.

With participation of several person the maximum travel price amounts 7,500 €

Cancellation package:

No. of persons:

Name(s) of the insured person(s):

Surname:

Forename:

Arrival:

Departure:

Cover applies in respect of one trip of up to 31 days.

Cover applies in respect of one trip of up to 31 days in Europe. Please note that the maximum sum insured for trip cancellation per booking/event insured is € 10,000.-.

The insured event shall apply to the insured person concerned and additionally for the following co-travelling persons with equivalent insurance:

family members of the insured person concerned;

per insured event a maximum of three further persons.

Family members shall be the spouse (or registered life partner or live-in partner in a joint household), the children (stepchildren, children-in-law, grandchildren,
foster children), the parents (step parents, parents-in-law, grandparents, foster parents), the siblings and brothers-in-law and sisters-in-law of the insured person; in the case of registered life partner or live-in partner in a joint household also their children, parents and siblings.

The insurance cover for trip cancellation benefits shall commence upon payment of premium. The insurance must be taken out at the same time as the journey is booked.
If the premium is not paid at the same time as the journey is booked, cover for trip cancellation benefits does not start until the 10th day following conclusion of insurance. (except in cases of accident, death or act of God).

1. Trip Cancellation:
Reimursement of cancellation costs if trip not started up to selected trip price (no excess)

Please IMMEDIATELY inform your accommodation provider (hotel) and your insurer. In the event of a cancellation for health reasons, we also need a detailed medical certificate (legible, containing a precise diagnosis) from the doctor who is treating you. You can request the form for this from your accommodation provider or you can download it HERE. Please send the medical certificate to hogast (Claims department, Fax: +39/0471/978118 or email it to: erv@hogast.it).

If the curtailment of your trip is due to sickness or an accident, we need a medical certificate from the local doctor who is treating you!

3. Delayed arrival:
Reimbursement of additional costs of overnight accommodation and meals during the outward journey up to € 400.-

4. Involuntary extension of holiday:
Reimbursement of additional costs of overnight accommodation and meals at the holiday destination up to € 2,000.-

Send the documentation concerning the costs of accommodation and meals that have arisen together with confirmation of the reason (medical certificate, official confirmation of road block, accident, breakdown etc.) to hogast.

5. Search and rescue costs:
in the event of an accident or in the event of distress in the mountains or at sea up to € 7,500.- (incl. helicopter rescue)

If an insured event occurs, inform hogast immediately by telephone, stating the facts

Information letter within the meaning of Legislative Decree no. 196 of 30.06.2003 "Data Protection Code” As provided in Art. 13 of Legislative Decree no. 196 of 30 June 2003 we INFORM you that the personal ordinary (and in exceptional cases also sensitive) data collected in the context of the present travel cancellation cover will be used by our association hogast Italien exclusively for the processing and management of insurance services, and will subsequently be passed on to Europäische Reiseversicherung AG, Kratochwjlestrasse 4, A-1220 Vienna) and to the hotel booked by you. Our association guarantees, within the framework of the statutory requirements, that the processing of personal data is subject to consideration of the fundamental rights, freedoms and dignity of the person affected, with special reference to secrecy, personal identity and the right to the protection of personal data. We would draw your attention to the fact that full information regarding such data processing and the rights of the person affected is available on our website www.hogast.it.

Cancellation policy

In case of unforeseen events please note: Up to 3 months before the date of arrival, you can cancel your reservation free of charge. For cancellations notified between 3 months and 4 weeks before the date of arrival, we charge an equivalent to 3 days of the holiday price. For cancellations notified within the last 4 weeks before the intended date of arrival, the cancellation charge is of 70% of the total price.

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