Audit Commission (UK) Focuses on a full range of local and district services in England and Wales provided by authorities for general local government, housing, education, health, and criminal justice, including comparisons across local authorities; resources include:

Effective Community Governance Provides a model of effective governance focused on measurable results and engaged citizens, case studies of the model in action, information on how to use the model, and new collaborative strategic improvement approaches such as community balanced scorecards. Includes information on the book Results That Matter(Epstein, Coates, & Wray, 2006).

The Finance Project Focuses on children, families, and communities; includes publications on performance management; many are at the Economic Success Clearinghouse Managing for Results page, such as:

IBM Center for the Business of Government Downloadable “Publications” – catalog of the over 150 reports and 16 books produced by the IBM Center for The Business of Government from 1998 to 2006. These include “Using Performance Management,” “Engaging Citizens,” and “Using Networks and Partnerships.”

The International Center for Performance Auditing was founded in 2009 to strengthen the capacity of performance audit organizations to deliver on the promise of effective democratic governance and enhanced citizen trust in government.

Strategy Aligned Management – Local Government An on-line “Community of Practice” featuring webinars on strategic performance management, including balanced scorecards from organizations and communities, with viewable recordings of past webinars.