Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Unfortunatly I think we may have to get a subscription to the site we are downloading music from. I have a 30 day free trial membership with Rapsady and I have had to reconnect my Sansa to my computer and visit there site approx 3 times to re-synchronize. It seems to synchronize automaticaly when you are logged into the site and your membership/free trial is still good. Hope this helps.

The songs that are giving you this message are in WMA - the music service that was used to download them either has an expired subscription, or you have to resynchronize that player to that music service (whether it was Rhapsody or not). Also, the songs that are giving you this message might have had fixed-term licenses, and now the licenses have expired. Here are your options:1) Renew the music service subscription2) If it is renewed, then resynchronize your player to that music service3) Convert those songs to mp3 format (probably illegal)4) Remove the DRM encryption from those songs (definitely illegal)

it's asking that you verify the DRM status (i.e., that you bought it and it resides on YOUR computer.) It cannot play the file until you synchronize it with windows media player. You can delete them off of the MP3 player just by noting which songs don't play and deleting them through windows explorer when the player is connected.

1. go to the settings menu on your player
2. go to USB and change it to MTP
3. Plug it into your PC
4. Open My Computer and right click on your player
5. Click on format
6. open windows media player
7. click on library and start adding songs to your player
8. click on "sync" at the bottom of the playlist on the right
9. that should do it!

You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.