This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.
By the end of this course, you’ll be able to:
● understand how the binary system works.
● assemble a computer from scratch.
● choose and install an operating system on a computer.
● understand what the Internet is, how it works, and the impact it has in the modern world.
● learn how applications are created and how they work under the hood of a computer.
● utilize common problem-solving methodologies and soft skills in an Information Technology setting.

DP

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

FK

Mar 10, 2018

Filled StarFilled StarFilled StarFilled StarFilled Star

An excellent introductory course. The all around material was well presented, the instructors are doing a great job passing on their knowledge. The weekly assignments were interesting and fun to take.

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Operating System

In the third week of this course, we'll learn about operating systems. We'll discuss the common operating systems that are used today and understand how they work with the computer hardware. We'll learn about the "boot process" of an operating system and show you how to install Windows, Linux and Mac OSX operating systems from scratch. By the end of this module, you'll use the Qwiklabs environment to interact directly with the Windows and Linux operating systems.

講師

Google

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The IT world is not that scary. So let me give a little example of where I'm from. So I'm from an underprivileged family who immigrated here to the U.S.. So I had a language barrier. Access to technology was also a barrier. I mean, back in the day I didn't have access to it and I worked hard to deal with all these obstacles. And right now I think people are quite lucky because there are economic opportunities. There is technological resources out there that are available on the Internet. A lot of them are in formats that people are more than willing to share their opinion, and share their solutions, and share their knowledge. So I think everyone's fortunate to have these resources available to them now. And I think that opens up opportunities to all of you. I think that it's okay to make mistakes. We're all human. It's okay to fail and then learn from those failures and not to give up. For example, when I launched a web page for my first job, there were a lot of errors that were showing up in the JavaScripts that I had written and everybody was able to see that you. I fixed them very quickly and in the end, I was able to produce something good and I was able to learn about troubleshooting and how to fix bugs on a webpage. And it was really quite beneficial.