Software Screenshots

If you want to install and use the Uber Eats: Food Delivery app on your PC or Mac, you will need to download and install a Desktop App emulator for your computer. We have worked diligently to help you understand how to use this app for your computer in 4 simple steps below:

Step 1: Download an Android emulator for PC and Mac

Ok. First things first. If you want to use the application on your computer, first visit the Mac store or Windows AppStore and search for either the Bluestacks app or the Nox App . Most of the tutorials on the web recommends the Bluestacks app and I might be tempted to recommend it too, because you are more likely to easily find solutions online if you have trouble using the Bluestacks application on your computer. You can download the Bluestacks Pc or Mac software here .

Step 2: Install the emulator on your PC or Mac

Now that you have downloaded the emulator of your choice, go to the Downloads folder on your computer to locate the emulator or Bluestacks application.
Once you have found it, click it to install the application or exe on your PC or Mac computer.
Now click Next to accept the license agreement.
Follow the on screen directives in order to install the application properly.
If you do the above correctly, the Emulator app will be successfully installed.

Step 3: for PC - Windows 7/8 / 8.1 / 10

Now, open the Emulator application you have installed and look for its search bar. Once you found it, type Uber Eats: Food Delivery in the search bar and press Search. Click on Uber Eats: Food Deliveryapplication icon. A window of Uber Eats: Food Delivery on the Play Store or the app store will open and it will display the Store in your emulator application. Now, press the Install button and like on an iPhone or Android device, your application will start downloading. Now we are all done.
You will see an icon called "All Apps".
Click on it and it will take you to a page containing all your installed applications.
You should see the icon. Click on it and start using the application.

Step 4: for Mac OS

Hi. Mac user!
The steps to use Uber Eats: Food Delivery for Mac are exactly like the ones for Windows OS above. All you need to do is install the Nox Application Emulator or Bluestack on your Macintosh. The links are provided in step one

Top Reviews

Glitchy App Costs Money

by Maverick1x

I recently had the most horrific experiences with this app that has made me change to using other meal delivery services, such as DoorDash. This Ubereats app tricked me into ordering from a restaurant with no delivery fee as part of their promotional offer. When I had used the option it turned into a financial nightmare. Not only did they not charged me a delivery fee, but the app was so glitchy that it ended up charging me twice with two different amounts for a breakfast that was supposed to cost about $30 ended up costing me $85 after all fees were accounted for in error. To add insult to injury, they added my delivery to a joint deliver and would take over an hour to to arrive. To even add further insults, they delivery driver gave me the wrong food item and gave my breakfast to someone else. So I ended up with nothing at the end but a bill for $85 in the end.
However that wasn’t the end. When I had emailed their customer service over the app, they had no clue what was going on or why I was charged twice but for two different amounts. We had an ongoing back and forth email with screen shots going back and forth for the entire day before they could figure out what was wrong and promised to return my money. However when the money was finally refunded I discovered that the refunded amount was short changed of $5. I still have not received that $5 back to this day.
Horrible app and horrible services all around on all ends.

How does this app have good reviews!?

by Patatana726

One time a driver literally threw my food at the door when he got here. It was everywhere, all over my porch. The guy knocked a single time and before I could get up to answer; he threw my food. Months later; I tried again...my order took an hour and a half before...wait for it; it was cancelled! I’m a mother of a newborn and now I don’t get to eat today. It took an hour and a half for them to cancel my order because evidently they didn’t have available drivers. So I don’t get to eat. Shame on this company and I recorded the convo with Leonard as well as his supervisor. I will be playing that call for my followers on social media. DO NOT SUPPORT this company! They do not care about their clientele. I’m truly disgusted with how they’ve handled things. Thank god for DoorDash and Favor!! I’ve had nothing but problems with them, but gave them additional chances because, hey! I’m a nice gal. These people shouldn’t be in business. Notice the app says age 4 and up can use??? Why are you people allowing five year olds to order from you without their parents consent! I’m making it a mission to turn as many people away from this company as possible.

Not always Uber’s fault

by b.phli

I understand the frustration with ordering & waiting for food and then there’s something missing! However, most of the time, missing items are not the Uber driver’s fault. The driver’s app is limited in what is displayed regarding the customer’s order and sometimes drinks do not even show up. The restaurant workers, who have full access to the order details, will often prepare the order and seal it or tie it up by the time the driver comes to pick it up and we’re basically going on their word that the order is complete. And over time we learn to ask if there are any drinks with the order because the driver’s app often leaves them off and the restaurant workers might forget. Sometimes there is a long wait at the restaurant to pick up the order because the customer’s food is not ready and some drivers might cancel due to excessive wait times because they are losing money while waiting 20 minutes for a customer’s order to be prepared (and that is a very patient driver!). I cannot speak on the technological issues on the customer’s end, but drivers have their own share. However, I can say that Uber is constantly making updates and improvements on the drivers’ end. As with anything, there will be issues, but overall, Uber is doing a great job at resolving the ongoing problems with the app.

MUST READ TO SAVE MONEY!!!!!!

by Real Person Like You

Would not recommend unless deliver options were limited , Uber is super fast to take your money and super slow to refund .
I was a consistent user of this app but the quality of their food service is not good. The restaurants WILL miss up your order your carrier WILL be late and your food WILL arrive cold and you’re paying top dollar for places that are 1-3 miles away yes a short distance and drive able but if you’re looking at the app you clearly don’t want to leave your home . When their is a problem with your food they expect you to write a full report about what items were missing or incorrect and instead of giving you a refund they claim they’re looking into it if I didn’t continue to pursue a refund I would have never got it .
In addition to weak customer service and lack of communication between courier restaurant and user when they refund they do NOT refund US dollars instead it’s Uber credits which is just a scam to keep the app the Uber money is as useless as it sounds you can only use it when ordering Uber eats or an Uber and the credits are only applied if you remember to check the box that charges your Uber credits.
Funny thing about the Uber credits is it means nothing it’s still your money it just makes your money less expendable and you can only use it for Uber only thing good I can say about it is it MIGHT be a good feature for little kids and parent controls but oh wait minors cant use Uber legally you must be 18+ .

Terrible App

by ch.steph

The Uber app is not bad so I did not expect anything less from UberEats. I cannot speak for the UberEats service in other locations but in I’ve had the worst experience in Philly. I wanted to give the app a try because they offered me a $20 credit for inviting a friend. Besides the fact that I still had to cover another $20 for a discounted $10 meal ($30 - $20 credit) my food took almost an hour and a half to arrive. Time stated 45 - 55 mins, and at the hour mark the time estimated was extended twice. A few friends had the same situation happen. I’ve had Ubers rises that drove me from my house into center city faster with traffic than how long it took food deliveries from a restaurant 5 mins from my house to get to me.
The map on the app is not accurate either. It would say the driver is down the block, and the indicated driver would be there for a good 20 mins sitting down the block. It would say 0 mins to arrival or at my location to then it changing to tell me its 15 minutes away.
The UberEats experiences for me was terrible. I did not have a purpose for it because I do not see the need to pay extra service fees when I can pick up my own food in the area (kudos to those who want to spend the extra few for service and delivery fees). But if I was in the pool of customers that UberEats is targeting then I would be highly disappointed. Normally I would get this food myself, and I should have. If I wasn’t baited with this offer I would not have wasted my time.

Great application, climbing prices

by MistaWondaBread

The application itself works great and has many great choices in my area.
Unfortunately, I will no longer be using the (eats) service due to the rising booking fees. I could understand the fees based on distance for standalone companies hiring their own drivers. Uber has drivers who are intending to drive these distances for pay and can continue with more rides after leaving the destination (home) rather than having to drive back to the starting destination (restaurant). A pizza delivery through the pizza company 5 minutes away has a 50% lower delivery cost than Uber does for a restaurant in the same general area (within .2 miles). This is unacceptable. I guarantee you will continue to lose customers, as I already know of several other who are moving to your competitors for this very reason. I’m disappointed I will not be ordering my favorite tonight through Uber eats because it is $9 for a 10 minute drive. The restaurants are already inflating their prices from their in store prices. Don’t add to the problem.
Update: 2 days go by since the initial review. I opened the app out of curiosity and was welcomed by a notification touting lowered booking fees. From what I noticed (based on my ordering history) there have been no lowered prices. I’m glad I’m not wasting my money on this any longer. I used to order regularly from Uber eats but this has gotten out of control. Fix yourself, Uber.

Tried to fixed my own problem, but instead got punished for it - thieves.

by IDK Jonny

So I used to use Postmates and Door Dash until I noticed how they didn’t care for customer service, and if anything happened with you’re experience with them then you’re SOL. I used UberEats and I do love how if the restaurant makes a mistake they’re willing to help you out, but I had the worst experience just because I made a mistake and tried to fix the issue myself. If I would’ve been able to cancel my order within the 5 seconds that I placed it, the the restaurant would have never made it and I could’ve re-ordered; however, I like several others have had to deal with waiting on the line just to get horrendous customer service from representatives that transfer you without consent and have to explain to the next unhelpful person. I’ve never had to deal with something like this and feel like I shouldn’t have to especially if I tried to fix my own mistake without needing my money back. If your company is going to allow this type of behavior and service over a petty few dollars, then I’m willing to scoop down to your level and actually dispute the charges and be done with your app because when someone doesn’t give you your money you cancel their accounts so I heard. And to anyone reading this don’t make the same mistake I did, make sure that you are 100% certain that’s what you want, or else you’ll go through the same ordeal as I did trying to get it resolved.

Ridiculous customer service!

by txuhvkdkuxgjdkyd

My husband and I placed an order at 6:25 pm with an expected delivery time for 7:11 pm. It was 7:30 pm and we hadn’t heard anything from anyone, so I had submitted a complaint saying I hadn’t received my order. Next thing I know, I find out that the order has been cancelled and I didn’t receive a single phone call as to why. I submitted another complaint and received no response again. I called customer service only to receive scripted responses and repeated sentences. As it turned out, the driver just cancelled the order claiming to not be able to find my apartment because I didn’t list the number, which isn’t true. And even if it was, I would’ve received a phone call or a message of some kind, but I didn’t. I asked to speak to a supervisor and the representative kept saying that I would only get the same answer from his supervisor. After asking her for some form of compensation for the two hours I wasted in waiting to get the food, she only told me to re-order the food for the same price. I had mentioned to her that other places we’ve had issues with had given us some form of compensation, reduced delivery fee, or $5 off the next order. She then said, “We’ll respect your decision”
As far as customer service goes, Uber eats is the worst I’ve ever dealt with. If you want to keep a customer, you should at least offer something as compensation for a mistake that was made on YOUR end.
Never ordering from them again.

Horrible customer service

by Slot addict 2013

I’m deleting this app and never using this service again. I was adding items into my cart when plans changed and I decided to meet friends elsewhere. As I started deleting the carted items, I must’ve hit “Complete Order”, as that’s what happened. This app is set up so that one cannot cancel an order. Oh yes...there’s a way to stop delivery of the food....but you’re still paying for it. You have to go to the help screen, select cancel order, then be told to go to the receipts icon on the app main page, tap it, select cancel order, be shown a cookie that states that once a restaurant has “accepted” the order, canceling is impossible. Then you can choose to either keep the order, or call a number, which places you on hold for 5 minutes, after which you are connected to a less-than-helpful person who, after listening to your complaint informs you that since the order has been accepted and being prepared, there’s “nothing we can do”. This is totally unacceptable to me, and I hope it is to the rest of you, so here is how you ACTUALLY get you’re charge reversed:
Call your bank/credit card company, dispute the charge, explain it’s because of bad/untimely customer service with no product/services received, wait 12 hours or so...and voila. Charges reversed. To ensure this never happens again, go to your Uber eats app, delete it, and go back to Grubhub like I did. Problem solved. Bad Form, Uber eats...you just lost another customer.

Terrible customer service

by Haojun Xu

I had an order with McDonald’s, which was cancelled by UberEats. Later, I received a phone call from one of their representatives, who claim that the restaurant was having technical difficulties which did not allow them to see any items from orders and thus cancelled my order. The lady also claimed that the restaurant was going to close due to such issue. However, as I then called the restaurant directly by myself, they said that there’s nothing wrong with them and they are not going to close until their regular closing time. Why did the representative just lie to a customer like twice? Was she making things up to just avoid responsibility? This had never happened to me before so I called the customer care line right after. This time the representative apologized to me and promise to look into the case. However, he told me to try re-order, after I have already wasted 30min in the late night, feeling hungry. But what happened next shocked me, the app marked the restaurant as “unavailable”.
I sent this case via email to the customer care again, and the response I received was such a joke. They replied to me promising that they are not going to charge me on the order and explained to me how the refund work. But I mentioned nothing about the money at all... All I complained about was the unprofessional service I received which they didn't even bother to apologize for.
Thanks UberEats for showing me the bottom line of customer service.