· Membership dues and fees: Refunds of membership dues and fees will occur in accordance with the laws of the state of Maryland. Please refer to your individual Membership Agreement for the specific terms applicable to Maryland.

· Pre-paid or packaged services: You shall be entitled to a pro-rated refund of the amount of any pre-paid but unused services in the event of an injury or medical issue that prevents you from utilizing said services.

· Individual services: If you are in any way unhappy or dissatisfied with the quality of services rendered, you may request a full refund at any time.

· Products: You shall be entitled to a refund of the full purchase price of any unused, unopened or defective products upon presentation of the product and your receipt within thirty days of the date of purchase.