Now Browsing: Claims Processing

It seems like everything I read talks about how life insurers need to innovate to achieve organic growth. They need to overhaul legacy systems and ditch the manual processes. They need to adjust to their demanding customer-base: millennials.

Millennials make up almost 25% of the entire U.S. population. They’re known for always being connected and they yield tremendous spending power at approximately $200 billion per year. As an insurer, how can you grow organically and win the businesses of this...

Out of the 23 top global insurers, 19 use IBM Enterprise Content Management (ECM) software to manage content. These insurers have a wide range of applications, and content with varying degrees of complexity. It is no surprise then, that so many turn to IBM and its...

In part four, experts discuss how insurers are able to capture, protect, activate, analyze and engage their content for smarter claims processing and how Great American Insurance Group is using it today.

Your claims reps are only as good as the tools provided to them. That’s why it’s the institution’s job to empower them by providing them with a variety of tools and tactics to successfully and efficiently process a claim.