Telemedicine Facts

We have partnered with MDLIVE® to provide you with a faster way to receive non-urgent healthcare – telemedicine. Visit with a US Board-certified doctor by video conference or phone call right from your home, office or on the go for non-emergency medical conditions.

What is Telemedicine?

Telemedicine (also referred to as “telehealth” or “e-health”) allows a patient to contact and receive healthcare guidance from a doctor in real time using a smartphone, tablet, or computer. To access telemedicine, you'll need an online account. If you don't have one yet, register now.

When to Use Telemedicine Benefits

If your primary care doctor is not available

Instead of going to the ER or an urgent care center (for a non-emergency medical issue)

Cost of a Telemedicine Visit

Payment by credit card or your health savings (HSA) card will be required

Your visit will cost no more than $40 if you have access to our telemedicine program

There will be a $49 visit charge if you don't have access to our telemedicine program

Co-payment responsibility varies by group and plan

Our telemedicine service partner MDLIVE®, will know your co-payment amount when you contact them

Common Conditions Treated

Allergies

Asthma

Bronchitis

Cold & Flu

Constipation

Diarrhea

Ear Infections

Fever

Headache

Infections

Insect Bites

Joint Aches

Nausea

Pink Eye

Rashes

Respiratory Infections

Sinus Infections

Skin Infections

Sore Throat

Urinary Tract Infections

And More!

How to Register for MDLIVE®

How to Use MDLIVE®

Whether you have access to our telemedicine program through MDLIVE® will depend on the type of health plan you have. When you log into your Univera Healthcare online account, a “Telemedicine Visit” button/link will appear on the upper right corner of your screen. Click on the button/link to see if you have access to the program.