Answer :The Minimum Connecting Time (MCT) for Domestic to International flight or International to Domestic flight or International to International flight is 90 minutes to 12 hours. For more information click LION CONNECT

Answer :You have to be at the check in counter at least 1.30 hours prior to scheduled departure time for domestic flights and at least 2.00 hours prior to scheduled departure time for international flights.

Answer :Our check-in counter will be close 45 minutes before departure time for domestic flight. For Chongqing (CKG) and Chengdu (CTU): 2 hours before the scheduled flight departure time. For other China airports: 1 hours 30 minutes before the scheduled time of departure. For other international airports: 1 hour before the scheduled time of departure.

Answer :Yes, but you are only permitted to bring sufficient amount for the duration of the journey. Also, please take note of the restrictions imposed on liquids, gels and aerosols by the airport authorities. THAI LION AIR has no restrictions on hand carry of expressed breast milk. However, different airports have different levels of security screening and breast milk will be solely up to discretion of the security officer to allow or restrict entry.

Answer :Thai adults are required to produce their original identity cards for domestic flights and passports for all international flights. Thai children may be required to produce their original birth certificates before they are allowed to board. For international routes, all guests travelling on international routes must possess valid passports with at least 6 months' validity and the applicable valid visas. Such guests shall also possess a return on an onward journey ticket.

Answer :You may be required to have a visa subject to nationality and departure/arrival conditions of the countries' laws and regulations. Please refer to your Embassy, High Commission or Immigration Department.

Answer :You may pre-book one at least 48 hours prior to departure via our Call Centre at +66 2 529 9999 or write an email to info@lionairthai.com. However, please be informed that our agents can put a Special Remark and payment need to be made at Airport Ticketing Offices.

Answer :Pregnant mother who intent to fly on Thai Lion Air airplane are required to conform to the following rules:

Pregnancy up to 28 weeks (inclusive): passenger is required to sign a Release and Indemnity Form to be allowed carriage.

Pregnancy 28 weeks to 35 weeks (inclusive): Passenger shall produce a doctor's letter confirming that she is fit to travel and the date the certificate is issued shall not be more than seven (7) days from the scheduled flight departure date. The passenger will be required to sign a Release and Indemnity Form.

Answer :Your name should be identical to the name in your passport, visa and other travel documents as appropriate identification at check-in, which also meets the entry requirements of the destination.

Answer :According to International Travel Standards, you may not carry the following articles into the security restricted area and on board an aircraft:

Any Guns, Firearms & Weapons;

Pointed/edged Weapons & Sharp Objects;

Blunt Instruments;

Explosives and flammable substances;

Chemical and toxic substances;

This list is not exhaustive and other items may be included. Our crew reserves the right to confiscate any item deemed as a threat to the safety of our guests. Apart from items on the International Travel Standards list, some airports may have added restrictions. To ensure you comply by the rules always check with the airport before you fly.

Baggage Information

Answer :Economy Class Each passenger is allowed (1) one piece of cabin baggage AND 1 laptop bag OR 1 handbag on-board. The main cabin baggage shall not exceed 40 x 30 x 20 cm and must not weigh more than 7kg.

Answer :No. We do not allow any plants potted in soil, plants with roots, seeds or plants' product on our International flights whether as check-in baggage or hand carry, with or without Phytosanitary Certificate from Ministry Of Agriculture or any other government bodies.

Answer :Only hand-held bouquets are allowed in our cabin. Ensure the stem or ends of the bouquet are properly wrapped to avoid spillage of water that they are placed in. Water may cause damage to our aircraft and to other carry-on items belonging to other passengers should the bouquet be stored in the overhead locker.

Answer :Small instruments e.g. a guitar, violin, saxophone, these items can be taken on board as hand carry (subject to hand carry limitations on size and weight). If the instrument is bulky and heavy, these items will be placed under LIMITED RELEASE TAG with fragile labels and be checked-in as checked baggage. All efforts will be taken to ensure the item is handled with care, however, for extra protection and precaution, passengers are highly recommended to purchase Travel Insurance coverage in the event the item is damaged.

Answer :You are allowed to carry one piece of cabin bag, not exceeding 7kg (verified by Thai Lion Air staff) and/or 1 laptop bag or 1 handbag onboard, each of which should not exceed the size dimensions. Our overhead compartments in the aircraft cabin are built to hold a certain size and weight of baggage. Anything exceeding these dimensions put our guests at risk of injury from falling objects should there be turbulence mid-air.

Answer :There a several conditions for a PNR to be ready for check-in via web:

Web Check-in is open 24 hours to 4 hours prior to departure time

No changes in itinerary is allowed after web check-in

Passengers traveling with an INFANT and has a WHEELCHAIR remarks reflecting in your booking will NOT be able to perform a Web check-In due to seating and security restrictions.

If you are unable to check-in for your second air segment, please be advised that you would need to use the first segment. Once you have flown the first air segment, then you may be able to do web-check-in for the return segment however please note that web check-in window of 48 hours to 4 hours prior to departure condition still applied.