Sixth iteration of Apple iPhone, announced on September 12, 2012. Repair of this device is similar to the previous models, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Black or White.

iPhone 5 stuck on recovery mode error (9).

My iPhone 5 will not restore, shows a strange graphic under restore (See video), and shows "the iPhone could not be restored. An unknown error occurred (9)," and goes back to restore mode. The phone has never been opened and no parts were replaced before this issue.

TinyUmbrella was no good, resetting hosts file to default was no good, DFU mode is a no go... It seems like a hardware issue, and I could really use some tips, especially in component-level repair.

Actually, most iPhone stuck in recovery mode because the software issue. And you can easily solve it by connecting your iPhone to you computer and iTunes will solve this problem for you. I think error 9 is a hardware issue and you need to go to the Apple Store to ask for help.

Thanks nebraskasack! You almost saved my life!!!! I was so bored waiting for the recovery mode. I finaly updated my ipad4 with IOS 9. For others trying to fix the "preparing ipad for recovery mode"... please try this, it works!:

This one works for my iPhone 5s: make sure the battery is full. Open iTunes in your PC, connect your iPhone in DFU mode. Click "restore", it will restore and update your device. The apple logo and progress bar will now appear in your phone. At 60% level, the phone will suddenly black out and the connection in your iTune will seem lost. Wait. The apple logo will reappear and will continue. It's all restored. Hope it will help.

Hello, I think you can try to use the iOS Data Recovery or iOS Recovery for Mac, which provides three simple ways for any iPhone iPad iPod users to directly restore the lost and deleted data including contacts, messaging, photos, videos, call history, notes, calendars, reminder, Messenger, Safari bookmark, etc., or extract the lost data from iTunes or iCloud backup with ease. So, you can restore iPhone messages after upgrading to iOS 10/9.3.3/9.3.2/9.2.1/iOS 9 with the help of this software. Besides, you are allowed to get iPhone out of DFU mode/white Apple logo screen/recovery mode/black screen and so on with a click.

The iphone has a malfunction on the lcd screen. You need to disconnect the lcd screen. And repeat the same as you did in the video... I know... It is strange but it works. For help check youtube how to disassemble the screen. Its realy easy. Good luck

17 Answers

This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

Thank you oldT but all the suggestions above unfortunately did not help, also when i change a USB port on my imac i get error (2006), I changed battery and got error (2004) everything that i change i get different error what should it mean, what controls the errors?

Yes, it solved my problem too. Error (9) basically means there is a non original hardware installed, and the phone simply wont accept that and generates error 9. So what I did was turned it off, disconnected the LCD screen, home button and restored from iTunes with those two devices disconnected. It worked great, I disconnected both because I had replaced both devices and they were generic.

In most cases, recovery mode for an iPhone or iPad should be used when the following situations occur:

– Install an iOS system update and the iPhone or iPad becomes stuck or is in a continual restart loop. This typically is the result of a poor communication connection or fault with the software update or if the battery is very low during the software update installation.

– Upgrade from a beta version of the iOS and a bug is present in the update.

– See the Apple logo or connect to iTunes and the icon is on your screen for a few minutes without any change (screen is stuck).

One of the best iOS Recovery tools is iOS System Recovery from FORecovery which allows you to resolve common bugs and software issues with iOS devices without losing your valuable data. There are multiple situations when using iOS System Recovery is a smart idea such as:

The usual causes for error on most devices are when it is related to software issues. The thing here is that hardware, no matter how solid they are supposed to be, also contribute to the downfall of your iOS device’s functionality. Here are the common causes for this error to occur.

Your iOS device is jailbroken.

Security software on your computer is causing communication blockages between you and Apple update servers.

Your firewall, either on Windows or Mac, is blocking communication between you and the Apple servers.

There has been a network setting error or it has been corrupted in some way.

In conjunction with the 4th cause - Your own computer has been known to hack or jailbreak another iOS device which caused confusion in device recognition.

The USB cable caused an interruption in the update or restoration process.

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