Industry Leading 90-Day Return Policy

We go to great lengths to ensure that your upgrade works perfectly, but just in case something doesn't work out, you can have real peace of mind knowing that every memory module we sell is backed by an industry leading 90-Day return policy

For small accessories, hard drives and SSD's, we offer a 14-day return policy.

Lifetime Warranty Gives you Peace of Mind

We are so confident of the quality of our memory products, that the majority of the memory modules we sell are backed by a lifetime warranty against faults and defects, with the exception of some gaming memory.

Warranties for flash memory, solid state drives, hard drives and other accessories vary up to 5 years. Please see the specific product page in our catalogue for more information.

Memory spec terms

If you're not sure if a module or kit is right for your system, use the RamCity Upgrade Finder for a list of guaranteed compatible modules.

MT/s — refers to MegaTransfers per second and is the proper term for measuring all forms of DDR memory. Sometimes memory speeds are referred to as say "2133MHz", but this is incorrect, as the actual frequency in this instance is 1066.6MHz, since DDR memory does two operations per cycle. Note, that some system interrogation software will report the actual MHz speed of your installed memory, so don't be surprised if it appears to be half of what it 'should' be. It's because the software is reporting MHz, not MT/s.

DDR2 / DDR3 / DDR3L / DDR4 — refers to the general memory technology of the module.
'DDR' is short for 'Double Data Rate'. The 'L' in DDR3L refers to Low Voltage, meaning the module is capable of operating at a lower voltage of 1.35V rather than the standard 1.5V (if the system supports it). The 'L' in PC3L refers to Low Voltage, meaning the module is capable of operating at a lower voltage of 1.35V rather than the standard 1.5V (if the system supports it). You can read more about different memory types here.

PC2 / PC3 / PC3L / PC4 — is another way of expressing the RAM module speed and type. DDR3-xxx denotes data transfer rate, and describes DDR chips, whereas PC3-xxxx denotes theoretical bandwidth (with the last two digits truncated), and is used to describe assembled DIMMs.

ECC/Parity — ECC or parity modules look for errors in data and correct the more common types of internal data corruption. Modules with this feature are most often found in servers and workstations with high value applications that require maximum uptime.

Unbuffered — Most consumer PCs and workstations use unbuffered memory which is faster than registered memory.

Registered/Buffered — Registered or buffered modules delay all information transferred to the module by one clock cycle. This type of memory is primarily used in servers where there is a need for scalability and stability.

Fully Buffered — Fully buffered modules feature an advanced architecture that became popular with DDR2 modules and does not have the same overhead associated with Registered modules.

CL — CAS (column address strobe) latency, which is the delay between when a command is issued by the memory controller and the moment the data is available, usually expressed in the number of clock cycles it takes. Lower CL is faster. Modules with a different CL can be mixed on the same system, but all modules will only run at the highest (slowest) CL.

Component configuration — (For example: 16-chip 128Mx8, 2048Meg x4, or x8 based) Indicates the quantity, capacity and configuration of the memory chip components on the module. For server memory, mixing x4 or x8 modules is generally ok but refer to the technical owners manual for details on the features supported.

Voltage — For example 1.5V. Indicates the power used by the module. A lower number means less power usage. Some modules support standard and low voltage, if the system supports it, such as 1.35V / 1.5V.

Ranks — A memory Rank is, simply put, a block or area of data that is created using some, or all, of the memory chips on a module. A Rank is a data block that is 64 bits wide. On systems that support Error Correction Code (ECC) an additional 8 bits are added, which makes the data block 72 bits wide. Depending on how a memory module is engineered, it may have one, two, or four blocks of 64-bit wide data areas (or 72-bit wide in the case of ECC modules.) This is referred to as Single Rank, Dual Rank, and Quad Rank.

Standard Courier - $9.90 Usually arrives in 2-3 business days. If delivery is to a physical address, your order will be sent via a standard off-peak courier service, fully insured with online tracking. Not for PO Boxes or Parcel Lockers (use Express Post method instead).Express Courier - $12.90 Usually arrives in 1-2 business days. Need it fast? Upgrade to Express Courier to have your order prioritised and dispatched as soon as possible via an overnight air freight service, fully insured with online tracking. (Not valid for PO Boxes or Parcel Lockers).

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Order in-stock Items by 2pm AEST for Shipment the Same Day, Monday-Friday excluding Public Holidays.

Lifetime Warranty

Many RAM upgrades include a Lifetime warranty, with the exception of some gaming memory kits. SSD’s and HDD’s also come with generous warranties. All warranty periods are stated in the product description.

Guaranteed compatible

Simply use our RamCity Upgrade Finder or obtain a recommendation from a RamCity Team Member and we guarantee the memory or storage upgrade you purchase will be compatible with your system.

Aussie owned

Call +61 2 8320 0598 for Support and Questions. We love to talk upgrades!

This RAM module also operates at a standard voltage of 1.8V and is designed to allow you to run more applications simultaneously, switch between them faster, and provide a smoother computing experience.

Technical Specifications

Part No.

CDG

Capacity

2GB (1x 2GB)

Brand

Gigaram

Speed

DDR2-800 - 800MT/s - PC2-6400

Voltage

1.8V

Technology

DDR2

Error Correction

ECC

Signal Processing

Fully Buffered

Form Factor

240-pin FB-DIMM

Ranks

Dual rank

Configuration

36-chip 128Mx4

Pieces in Kit

1

Compatibility

You can verify the compatibility of this RAM module in a number of ways:

Use the RamCity Finder to see all guaranteed compatible RAM upgrades for your brand and model system or motherboard

Search online to see if this product is on the QVL (Qualified Vendor List) for your system or motherboard

Why is the speed of this RAM module shown as 800 MT/s instead of 800 Mhz?

When it comes to measuring DDR RAM speed, MT/s and MHz are used interchangeably, which is not actually correct.

DDR stands for double data rate which means data is transfers on both the rising and falling edges of the clock signal. Meaning that the transfer rate is roughly twice the speed of the I/O bus clock. This RAM module runs at 400MHz per second, but the effective rate is 800 megatransfers per second (MT/s) because there are 400 million rising edges per second and 400 million falling edges per second of a clock signal running at 400 MHz.

Save 25% and more over buying a pre-configured server or workstation

Memory and storage account for over half of a typical server’s bill of materials (BOM) cost. Your CTO wants to keep a lid on spending but you need hardware that delivers the performance that your users need. By purchasing servers or workstations with minimal preinstalled components and then installing Gigaram server memory, you can save 25% or more on your RAM costs – and maintain your OEM server warranties.

But don't I need to buy RAM and Storage components from my OEM to maintain the warranty?

Similar to how you can upgrade a system’s preinstalled processor or graphics card and choose whichever brand you want, you can also do the same with memory and storage. Laws in Australia, U.S. and all over the world protect comsumers and businesses so that you can swap out manufacturer pre-installed components for more cost-effective third-party components and still retain your product’s warranty. In practical terms, this means you can upgrade to Gigaram brand memory without voiding your system’s original warranty. Don’t just take our word for it though, here’s what the manufacturer warranties say:

Which carriers do you use?

Need some help with your purchase?

If it's faulty, we'll replace or refund it. If you change your mind, you can return unused and resaleable memory products within 90 days for a refund on the product price (commercial quantities or special order items are excepted). For other products that have been unopened, you have 14 days to return them for a refund. For Microsoft software license products, commercial quantities and special order items there are no returns or refunds if you change your mind.

Our Returns Policy includes, and does not seek to exclude or limit, the rights you have under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The warranties and product support that we offer and provide pursuant to our Terms and Conditions are in addition to the consumer warranties and guarantees under the Australian Consumer Law.

Please read the following important information before sending anything back to us.

We have one of the most generous and hassle-free returns policies in the industry, but wait, did you know that most of the memory modules and SSD's returned to us are not actually defective? These simple troubleshooting solutions help most of our customers solve any problems they run in to.

Types of Returns

Returns generally fall into two categories. Select below the one that best suits your situation for more information:

Submitting a return request does not guarantee its acceptance and must be reviewed by our returns team before an RMA (Return Merchandise Authority) will be issued.

To qualify for a refund:

For memory module(s) you must ensure:

The module(s) must have been purchased less than days from the date of your refund request.

The module(s) must include the original undamaged packaging and any included software CDs.

The packaging must be in saleable condition (undamaged) Note: Modules with damaged or opened packaging may be returned within 90 days, but a restocking fee of 15% or $15AUD (whichever is the greater) applies. See the full details of our our full Terms and Conditions of Sale.

For accessories

The products must have been purchased from ramcity.com.au

The product must have been purchased less than 14 days from the date of your refund request.

The product must include the original undamaged packaging and any included software CDs.

The packaging must be in saleable condition (undamaged) Note: Modules with damaged or opened packaging may be returned within 90 days, but a restocking fee of 15% or $15AUD (whichever is the greater) applies. See the full details of our our full Terms and Conditions of Sale.

For hard drives and SSD's and other Storage Devices, your return will fall into one of the two below categories

If you simply have a change of mind and wish to return the product for refund, you must ensure:

The products must have been purchased from ramcity.com.au

The products must be unused with no data written

The item has been purchased less than 14 days of submitting your request

Be in its original unopened packaging and any included software CD's.

The packaging must be in saleable condition (undamaged)

For Microsoft software license products there are no returns or refunds

If you have incorrectly purchased the item, you must submit a request to be reviewed. Before submitting a request, you must ensure:

The products must have been purchased from ramcity.com.au

The item has been purchased less than 14 days of submitting your request

Be in its original unopened packaging and any included software CD's.

The packaging must be in saleable condition (undamaged)

Note: Hard drives, SSD's or other storage devices that have not been used (not powered on or had data written to them) with damaged or opened packaging may be returned within 14 days, but a restocking fee of 15% or $15AUD (whichever is the greater) applies.

Note: Should an item be used in an incorrect manner or abused in any way, RamCity is not required to refund the items should they fail due to this misuse. Regardless of the 14 day policy advised above.

If you purchased memory modules more than days ago, or other products more than 14 days ago

The product cannot be returned for a refund. However, if there is a problem you can still request a warranty replacement.

This RAM module also operates at a standard voltage of 1.8V and is designed to allow you to run more applications simultaneously, switch between them faster, and provide a smoother computing experience.

Technical Specifications

Part No.

CDG

Capacity

2GB (1x 2GB)

Brand

Gigaram

Speed

DDR2-800 - 800MT/s - PC2-6400

Voltage

1.8V

Technology

DDR2

Error Correction

ECC

Signal Processing

Fully Buffered

Form Factor

240-pin FB-DIMM

Ranks

Dual rank

Configuration

36-chip 128Mx4

Pieces in Kit

1

Compatibility

You can verify the compatibility of this RAM module in a number of ways:

Use the RamCity Finder to see all guaranteed compatible RAM upgrades for your brand and model system or motherboard

Search online to see if this product is on the QVL (Qualified Vendor List) for your system or motherboard

Why is the speed of this RAM module shown as 800 MT/s instead of 800 Mhz?

When it comes to measuring DDR RAM speed, MT/s and MHz are used interchangeably, which is not actually correct.

DDR stands for double data rate which means data is transfers on both the rising and falling edges of the clock signal. Meaning that the transfer rate is roughly twice the speed of the I/O bus clock. This RAM module runs at 400MHz per second, but the effective rate is 800 megatransfers per second (MT/s) because there are 400 million rising edges per second and 400 million falling edges per second of a clock signal running at 400 MHz.

Save 25% and more over buying a pre-configured server or workstation

Memory and storage account for over half of a typical server’s bill of materials (BOM) cost. Your CTO wants to keep a lid on spending but you need hardware that delivers the performance that your users need. By purchasing servers or workstations with minimal preinstalled components and then installing Gigaram server memory, you can save 25% or more on your RAM costs – and maintain your OEM server warranties.

But don't I need to buy RAM and Storage components from my OEM to maintain the warranty?

Similar to how you can upgrade a system’s preinstalled processor or graphics card and choose whichever brand you want, you can also do the same with memory and storage. Laws in Australia, U.S. and all over the world protect comsumers and businesses so that you can swap out manufacturer pre-installed components for more cost-effective third-party components and still retain your product’s warranty. In practical terms, this means you can upgrade to Gigaram brand memory without voiding your system’s original warranty. Don’t just take our word for it though, here’s what the manufacturer warranties say:

Which carriers do you use?

Need some help with your purchase?

If it's faulty, we'll replace or refund it. If you change your mind, you can return unused and resaleable memory products within 90 days for a refund on the product price (commercial quantities or special order items are excepted). For other products that have been unopened, you have 14 days to return them for a refund. For Microsoft software license products, commercial quantities and special order items there are no returns or refunds if you change your mind.

Our Returns Policy includes, and does not seek to exclude or limit, the rights you have under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The warranties and product support that we offer and provide pursuant to our Terms and Conditions are in addition to the consumer warranties and guarantees under the Australian Consumer Law.

Please read the following important information before sending anything back to us.

We have one of the most generous and hassle-free returns policies in the industry, but wait, did you know that most of the memory modules and SSD's returned to us are not actually defective? These simple troubleshooting solutions help most of our customers solve any problems they run in to.

Types of Returns

Returns generally fall into two categories. Select below the one that best suits your situation for more information:

Submitting a return request does not guarantee its acceptance and must be reviewed by our returns team before an RMA (Return Merchandise Authority) will be issued.

To qualify for a refund:

For memory module(s) you must ensure:

The module(s) must have been purchased less than days from the date of your refund request.

The module(s) must include the original undamaged packaging and any included software CDs.

The packaging must be in saleable condition (undamaged) Note: Modules with damaged or opened packaging may be returned within 90 days, but a restocking fee of 15% or $15AUD (whichever is the greater) applies. See the full details of our our full Terms and Conditions of Sale.

For accessories

The products must have been purchased from ramcity.com.au

The product must have been purchased less than 14 days from the date of your refund request.

The product must include the original undamaged packaging and any included software CDs.

The packaging must be in saleable condition (undamaged) Note: Modules with damaged or opened packaging may be returned within 90 days, but a restocking fee of 15% or $15AUD (whichever is the greater) applies. See the full details of our our full Terms and Conditions of Sale.

For hard drives and SSD's and other Storage Devices, your return will fall into one of the two below categories

If you simply have a change of mind and wish to return the product for refund, you must ensure:

The products must have been purchased from ramcity.com.au

The products must be unused with no data written

The item has been purchased less than 14 days of submitting your request

Be in its original unopened packaging and any included software CD's.

The packaging must be in saleable condition (undamaged)

For Microsoft software license products there are no returns or refunds

If you have incorrectly purchased the item, you must submit a request to be reviewed. Before submitting a request, you must ensure:

The products must have been purchased from ramcity.com.au

The item has been purchased less than 14 days of submitting your request

Be in its original unopened packaging and any included software CD's.

The packaging must be in saleable condition (undamaged)

Note: Hard drives, SSD's or other storage devices that have not been used (not powered on or had data written to them) with damaged or opened packaging may be returned within 14 days, but a restocking fee of 15% or $15AUD (whichever is the greater) applies.

Note: Should an item be used in an incorrect manner or abused in any way, RamCity is not required to refund the items should they fail due to this misuse. Regardless of the 14 day policy advised above.

If you purchased memory modules more than days ago, or other products more than 14 days ago

The product cannot be returned for a refund. However, if there is a problem you can still request a warranty replacement.

Here at RamCity we only sell and recommend memory and data storage products from the biggest brand names in memory and storage such as Crucial (made by Micron), Hynix, Samsung, Mushkin, Transcend, and Western Digital

100% of our memory modules are extensively factory tested for proper function and compatibility in the target system, be it an Apple computer, PC or high-end server.

That's why we are the only memory supplier (that we know of) to offer a full 90-day money-back guarantee on every memory module we sell (14 days on other accessories and storage components)

Using the RamCity Upgrade Finder is the surest way to ensure that the upgrade you purchase has been lab tested to ensure 100% compatibility. 100% guaranteed. Or your money back.

Easy payment by splitting the order total into 4 equal payments over a period of 8 weeks, one each fortnight. Absolutely no fees are payable, so long as you make your payments on time.

For new Afterpay users, the first instalment is generally required at the time of purchase. For existing users, the Afterpay system will let you know if you need to make an initial payment right away. For orders over $500, the first payment is always required at the time of purchase.

Automatically make your payments each fortnight from your existing debit or credit card. Afterpay will remind you by TXT and email a few days before your payment is due.

Each order that you pay for with Afterpay is completely separate with it's own repayment schedule.

Note: Available for orders valued up to $1,200. Please be sure to have sufficient cleared funds available to make your first payment ready on your card as a deposit.

Zip offers two reusable account types, Zip Pay and Zip Money. Zip Pay doesn't require an initial deposit to get instant credit with a limit up to $1000 and you can choose a weekly, fortnightly or monthly repayment schedule and is always interest free.

Zip Money offers account limits from $1000 up and can be used for those big ticket items you have had your eye on but may want to pay back over a longer period. It requires a one-off set up fee, which is determined by your credit limit. Zip Money accounts also incur interest from 19.9% p.a. after an initial 3-month interest-free period.

For both Zip Pay and Zip Money, a minimum monthly payment of $40 is required.

You will receive your statement on the first day of the month following your purchase (which is why you get "up to 60 days" fee free). After this date, a $6 monthly fee will be added to your outstanding balance.

Repay from your existing debit card or by BPAY at whatever schedule suits you. To avoid the $6 monthly fee you need to pay off your purchase by the end of the month you receive your statement.

Each order that you pay for with Zip Pay or Zip Money uses the credit from your Zip account, so in total you can never have more than your account limit outstanding on Zip.