"Thanks for this opportunity. It was not my shoes that were repaired, but afabulous handbag that holds many special memories and is unique. The boyswere wonderful and helpful with their suggestions. I am thrilled with theresult and would have no hesitation to r﻿efer both patients and friends toyou Central Parade store."Kind Regards Raylene Smalley - Morgan Clinic

"Very pleased with your work. My hubby couldn't believe that they were the same boots. Said that they would see him out! Yes, we would definitely refer people to you. You and your worker/partner were both very friendly and ever so helpful."

"I would certainly rate your store 10+ for workmanship, service and will happily recommend you to friends, family and colleagues. I found your service extremely helpful by discussing options and the extent of repairs.

Job well done, repairs completed in record time and excellent communication by text message and emails."Thank you!

"Hi Shane, collected my boots. They look great, however I have not road tested them asyet, but I'm sure they will hold up to the pressure of it all :) and your service was perfect. You even gave me good news on my very much loved green boots that you can re-sole them. So stay tuned you will see me again soon

"Yes I was thrilled with my new swish boots! Thanks. And yes, I have to say that I went home and raved about how pleasant you and your staff were. What a refreshing surprise. Friendly, helpful and charming. I left your store and went into the butchery next door. Same reponse; I walked out quite buoyant. I was beginning to think "is this a Mount thing?" However, next two shops (vege, dairy) not so flash. The latter, no eye contact even! But then Bake Shack... again...couldn't do enough for me. That is what customer service is all about. Not robotic supermarket lines, inpersonal pre-rehearsed phrases or ho hum attitudes and the likes. So thank you. Your store is fabulous. Ticks all the boxes. I will pass this on and have already."Happy weekend.Kate G. - Mt Maunganui

"I love your follow up. It sets the scene for your business. Your service is impeccable. It is truly wonderful to be able to take my repairs to you with utmost confidence that they will be returned exactly how I wanted them.Thank you." Cheers Vivienne - Tauranga

"You have done a supa job.Flew down to Nelson on that Thursday so needed the shoes a little earlier.You certainly accommodated as I collected them on the Wednesday at 3.45pm. Have a great nite"Helen - Mt Maunganui