Exchanges/ShippingWe only replace items if they are defective or damaged. To return your product or exchange it for a similar item, please email orders@wghsparentsclub.org.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Turnaround TimeWe will do our best to ship or deliver in-stock items within 5 business days. For out-of-stock items or special order items, it may take up to two weeks. Please be patient with us…we are volunteers! Thanks.