IT Officer at Danish Refugee Council (DRC)

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The Danish Refugee Council (DRC) is a private, independent, humanitarian organization working on all aspects of the refugee cause in more than 30 countries throughout the world. The aim of DRC is to protect refugees and internally displaced persons (IDPs) against persecution and to promote durable solutions to the problems of forced migration, on the basis of humanitarian principles and human rights. DRC works in accordance with the UN Conventions on Refugees and the Code of Conduct for the ICRC and NGOs in Disaster Relief.

Works under the direction of the Logistics Manager; the position is responsible of the oversight of all the ICT function of DRC Borno and Yobe state

This position requires excellent customer service and organizational skills to support administrative personnel, program managers, staff, and field staff; requires the ability to function successfully in both team and independent work environments.

Key Roles

Planning, designing, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications and domains.

Monitor the internet connection and bandwidth ensuring that Service Level Agreements are adhered to for Borno and Yobe State.

Safeguard DRC data by use of security policies and procedures and implement a backup and recovery procedure.

Implement capacity building plan, including budget, in participatory way, which should include various methodologies, including mentoring, training and advice.

Monitors, plans, and coordinates the distribution of client/server software and service packs.

Makes recommendations for new equipment and services to purchase and works with various vendors for procurement liaising with the procurement and logistics manager.

Assist in the organization and inventory of all hardware and software resources.

Maintains excellent communication with staff in all field offices on support related to Internet

Creates and maintains good technical documentation.

Advice on new technologies and draw plans for implementation.

Performs other duties as assigned.

Key Requirements Education:

National Degree in Information Technology, Computer Systems, or a related field

Essential:

2 to 3 years of experience in similar positions

Excellent computer skills.

Fluency in written and spoken English.

Must have strong reporting and communication skills

Desirables:

Flexible & willing to work in a remote setting & to travel to other field locations.

Ability to work under pressure to deadlines and stress.

Ability to work independently on his or her own initiative with problems solving skills

Strong team and interpersonal skills

Conditions

Availability: ASAP

Salary and conditions: In accordance with Danish Refugee Council’s Terms of Employment;

The income will be subject to statutory deductions as per applicable Nigeria laws. The employee is responsible for the tax returns.

CV and Cover Letter indicating and explaining the suitability to the position applied.

Provide contact details (name, position, email address and tel. no.) of 3 professional non-related references, whereas 1 must be for the latest employer. Please do not attach any written recommendations.

Applications should be addressed to: “Protection Coordinator”.

Note

The position title must be written in the subject line of the email otherwise will not be considered.

Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered. CV-only applications will not be considered.

The position is for Nigerian National only.

Applications sent/received after the deadline will not be considered.

Only short-listed applicants will be invited for written test and oral interview.

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