Payment Methods

We accept the following cards on our site:Visa, Visa Electron, Delta, Mastercard, Maestro, Solo and American Express.

The security of your information is protected during transmission by Secure Sockets Layer (SSL) software, which encrypts information you provide to us as part of the sales transaction.

Always keep your account information private confidential. If you use a shared computer to access this website and to purchase products, you should always make sure you sign out of your account once you have finished on the site.

We do not take any money from your account for Physical items until your order has been dispatched from our warehouse unless you have chosen to pay using PayPal where payment is taken at point of order placement. We do however take payment from your account immediately when placing an order for digital items.

If you have both physical and digital items in your basket, we will take payment as per the above.

Paying with Paypal

PayPal is a safe and simple way to make online payments.

You can pay with money held in your PayPal account balance, or use PayPal to access another payment method, such as a credit card, debit card or your bank account.

For further information, or to set up a PayPal account, please refer to www.paypal.co.uk
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Pre-Ordering Details

We aim to dispatch newly released items a few days prior to their release date, so our customers receive them on the day of release. Occasionally, prices for a pre-order may come down before the dispatch date. If the price for your pre-order is reduced before we dispatch the order, we will charge you the lower price.

We do not take any money from your account for Physical items until your order has been dispatched form our warehouse unless you have chosen to pay using PayPal where payment is taken at point of order placement.

VAT and international taxes

International deliveries may be subject to local import duties and taxes in the country of destination. Universal Music has no control over this, and any such charges are the sole responsibility of the purchaser and/or the recipient. We recommend that you check with your local customs officials or post office for more information regarding local importation taxes/duties that may be applicable to your order.