macrumors 6502a

I worked at a Best Buy. Customers would frequently have pricing discrepancies. They would always insist they saw that item cheaper at home even after the typical sales person tried to prove them wrong by pulling up BB.com in store. Pulling the website up on external wi-fi from the stores neighbors revealed different prices. Sucks for Best Buy, but it wasn't good business.

macrumors 65816

innnnnteresting. Every now and then I would get customers that said they found a different price online. I of course would check the BB website at the store and prove them wrong. Corporate already had admitted that the prices online are sometimes not in sync with retail, but didn't know it was like this. I don't think this was on purpose at all. Maybe the internal BB website is failing to update certain sale prices.

Sorry to hear BB screwed you over katie ta achoo, they should've kept the relationship at a business level.

macrumors 68020

I know there was a big bruhaha about newegg and similar sites that would offer different prices to different browsers/OS combos and the ruling was that it was not illegal since it didn't discriminate based on race/gender but on controllable factors.

If the price is so good online why not do in-store pickup and guarantee that you have the item at that price. Should cost the same and you don't end up driving to the store to simply find that the deal was so good that they sold out.

Don't take this as a defense of Best Buy or any other retailer, just some food for thought. I know any retailer is out there to make money and will find every and any way to extort as much money from me as they can in a legal manner.

macrumors 65816

Well just got back from work and it seems they've caught on pretty fast. They now have links on the company networked computers to a local bestbuy.com and a national bestbuy.com So at least that problem is solved.

macrumors 68040

I had this exact same thing happen to me. I saw a camera I liked online, and went in to pick it up. It was more expensive in the store so I asked the guy if you would match the website price. He checked it out, and showed me that it was the same price as the instore price. I thought maybe I had screwed up somehow, so I went home and checked again. The price was lower online, so I ordered it and used the instore pickup option. The guy was rather surprised to see me back within the hour to pick up the camera. I made sure to show him my web receipt too.

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