Learners, course teams, researchers, developers: the edX community includes
groups with a range of reasons for using the platform and objectives to
accomplish. To help members of each group learn about what edX offers, reach
goals, and solve problems, edX provides a variety of information resources.

To help you find what you need, browse the edX offerings in the following
categories.

All members of the edX community are encouraged to make use of the
resources described in this preface. We welcome your feedback on these edX
information resources. Contact the edX documentation team at docs@edx.org.

The edX Help Center for Learners includes topics to help you understand how
to use the edX learning management system. The Help Center is also available
when you select Help while you are in a course, and from your edX dashboard.

If you have a question about something you encounter in an edX course, try
these options for getting an answer.

Note

If you find an error or mistake in a course, contact the course staff by
adding a post in the course discussions.

Check the Course page in the course. Course teams use this page to post
updates about the course, which can include explanations about course
content, reminders about when graded assignments are due, or announcements
for upcoming events or milestones.

Look for an “Introduction”, “Overview”, or “Welcome” section in the course
content. In the first section in the course, course teams often include
general information about how the course works and what you can expect, and
also what they expect from you, in the first section in the course.

Participate in the course discussions. Other learners
might be able to answer your question, or might have the same question
themselves. If you encounter an unfamiliar word, phrase, or abbreviation,
such as “finger exercise” or “board work”, search for it on the
Discussion page, or post a question about it yourself. Your comments and
questions give the course team useful feedback for improving the course.

Investigate other resources. Some courses have a wiki,
which can be a good source of information. Outside of the course, a
course-specific Facebook page or Twitter feed might be available for
learners to share information.

The edX Partner Portal is the destination for partners to learn, connect,
and collaborate with one another. Partners can explore rich resources and share
success stories and best practices while staying up-to-date with important news
and updates.

To use the edX Partner Portal, you must register and request verification as an
edX partner. If you are an edX partner and have not used the edX Partner
Portal, follow these steps.

EdX partner course teams can get technical support in the edX Partner
Portal. To access technical support, submit a support ticket, or review any
support tickets you have created, go to partners.edx.org and select Course
Staff Support at the top of the page. This option is available on every page
in the Partner Portal.

The Open edX Portal is the destination for learning about hosting an Open
edX instance, extending the edX platform, and contributing to Open edX. In
addition, the Open edX Portal provides product announcements and other
community resources.

All users can view content on the Open edX Portal without creating an account
and logging in.

To comment on blog posts or the edX roadmap, or subscribe to email updates, you
must create an account and log in. If you do not have an account, follow these
steps.

The edX101 course is designed to provide a high-level overview of the course
creation and delivery process using Studio and the edX LMS. It also highlights
the extensive capabilities of the edX platform.

After you complete edX101, StudioX provides more detail about using Studio
to create a course, add different types of content, and configure your course
to provide an optimal online learning experience.

VideoX presents strategies for creating videos for course content and course
marketing. The course provides step-by-step instructions for every stage of
video creation, and includes links to exemplary sample videos created by edX
partner institutions.

Documentation for course teams is available from the docs.edx.org web page.

Building and Running an edX Course is a comprehensive guide with
concepts and procedures to help you build a course in Studio and then
use the Learning Management System (LMS) to run a course.

You can access this guide by selecting Help in Studio or from the
instructor dashboard in the LMS.

Using edX Insights describes the metrics, visualizations, and downloadable
.csv files that course teams can use to gain information about student
background and activity.

These guides open in your web browser. The left side of each page includes a
Search docs field and links to the contents of that guide. To open or save
a PDF version, select v: latest at the lower right of the page, then select
PDF.

Note

If you use the Safari browser, be aware that it does not support the
search feature for the HTML versions of the edX guides. This is a known
limitation.

At each partner institution, the data czar is the primary point of contact
for information about edX data. To set up a data czar for your institution,
contact your edX partner manager.

Data for the courses on edx.org and edX Edge is available to the data czars
at our partner institutions, and then used by database experts, statisticians,
educational investigators, and others for educational research.

Resources are also available for members of the Open edX community who are
collecting data about courses running on their sites and conducting research
projects.

The edX Research Guide is available on the docs.edx.org web page. Although
it is written primarily for data czars and researchers at partner institutions,
this guide can also be a useful reference for members of the Open edX
community.

The edX Research Guide opens in your web browser, with a Search docs
field and links to sections and topics on the left side of each page. To open
or save a PDF version, select v: latest at the lower right of the page, and
then select PDF.

Note

If you use the Safari browser, be aware that it does not support the
search feature for the HTML versions of the edX guides. This is a known
limitation.

Hosting providers, platform extenders, core contributors, and course staff all
use Open edX. EdX provides release-specific documentation, as well as the
latest version of all guides, for Open edX users. See the Open edX documentation
page for a list of the documentation that is available.