Glossary Terms

Infrastructure as a Service. A cloud access to infrastructure e.g. computing power, storage and network offered by a service provider on an on-demand basis through the service portal.

ISV

Independent Software Vendor

ITIL

The Information Technology Infrastructure Library. Describes a practical approach to service management particularly do what works, and adopt a common framework of practices that works.

PaaS

Platform as a Service. The customer's capability held on the cloud infrastructure, with available, acquired or created using programming languages applications, services, and tools supported by the provider. The consumer does not manage or control the underlying cloud infrastructure including network, servers, operating systems, or storage, but has control over the deployed applications and possibly configuration settings for the applications.

RPO

Recovery Point Objective

RTO

Recovery Time Objective

SaaS

Software as a Service. Referred to as "on-demand software" provided by ISVs or ASPs, is a software delivery model whereby software and data are located on the cloud machine.

Glossary & Definitions

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