Quality

Quality

GETO has developed a series of management procedures and approaches to assure the product delivery meets the customers' requirements through the whole product realization from the selection of the suppliers, WIP inspection, and outgoing inspection to the customer service. Here are some of the examples:

Contract Review

Before accepting an order, GETO shall review and verify customer's requirements to make sure that GETO has the capability to satisfy customers' requirements including specification, delivery and other demands.

Preparation, Review and Control of Manufacturing Instruction

GETO will evaluate all the requirements after receiving the customers' design data and related document. Then, transform the design datum into manufacturing datum by CAM. Finally, a Manufacturing Instruction (MI) which incorporates the manufacturing datum will be formulated according to GETO’s real manufacturing process and technologies. MI must be reviewed after preparation by independent engineers. Before the MI is issued, it must be reviewed by QA engineers and get approved. Drilling and routing datum must be confirmed by first article inspection before issued. In a word, GETO makes ways to guarantee that the manufacturing documentation is right and valid.

Incoming Inspection

In GETO, all materials must be verified and approved before going to the warehouse. GETO establishes strict verifying procedures and working instructions to control the incoming. Furthermore, GETO owns various precise inspection instruments and equipment to guarantee the capability to rightly judge whether the verified material is good or not. GETO applies a computer system to manage materials, which guarantees that materials are used by first-in-first-out. When one material gets close to expiry date, the system will issue a warning, which ensures that materials are used up before expiry or verified before use.

Process Controls of Fabrication

Right Manufacturing Instruction (MI), total equipment management and maintenance, strict Work in Process (WIP) inspection and monitoring as well as working instructions, all these make the whole production process totally controlled. Various precise inspection equipments including the AOI inspection system as well as perfect WIP inspection instructions and control plan, all these guarantee that semi-products and final products, all reach the requirements of customers' spec.

Final Inspection

In GETO, all PCBs must go through the open and short test as well as visual inspection after passed the relative physical tests. GETO owns various advanced test equipments including AOI Testing, X-ray inspection and In-Circuit Testing for finished PCB assembly.

Outgoing Audit and Approval

GETO sets up a special function, Final Quality Audit (FQA) to inspect the products according to the customer's specifications and requirements by sampling. Products must be approved before packing. Before delivered, FQA must 100% audit every shipment for the fabrication part number, customer's part number, quantity, destination address and packing list etc.

Customer Service

GETO sets up a professional customer service team to proactively communicate with customers and timely deal with the customers' feedback. If necessary, they will cooperate with the customers to solve the relative problems on the customers' site. GETO is highly concerned about customers' needs and periodically surveys customers to learn about their requirements. Then GETO will timely adjust the customer service and make the products meet customers' needs.