Customer Retention

[dropcap style=”font-size: 60px; color: #4c1970;”] B [/dropcap]uying gifts in the corporate arena can be a little challenging at times. Usually, the goal is to impress your recipient in a small way, if anything, with just the fact that they are... Continue reading →

“It is always better to give than to receive.” This is an old adage that has been used through out out history to encourage us to give freely to each other. For the most part I’d have to agree. I... Continue reading →

So this year you’ve decided that you really want to make an impression with your holiday gifts! That’s great! Giving holiday gifts to clients or employees will always show them how much you value and appreciate them. Here are a... Continue reading →

We’ve all heard the saying, “It’s the thought that counts”. Well, it’s not entirely true. The fact is that if you want to make a lasting impression on your clients or employees, you really should give it some forethought. To... Continue reading →

“In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.” -Doug Warner Recently I read an article about a popular customer service guru’s experience with a well known company. Apparently, this... Continue reading →

Longevity and uniqueness in the business world is almost a lost art form. Trying to separate your brand from the masses of other businesses can be exasperating. A half a century ago, business was fairly simple- you would get together... Continue reading →