Drum Warranty

Drum Maintenance

All drums come with a Tuning & Care Guide. Your drum comes tuned and ready to play. Beware of tuning too much too soon. Each skin has a natural elasticity and needs to be “played in” – you’ll get the best sound and life-span out of your skin with proper care, tuning and patience.

What Isn’t Covered

What Isn’t Covered

Breakage caused by irresponsible use or accidental damage caused by the customer (eg Sharp object through the hide or dropping from height). If you’re unsure, send your drum in for an on the spot assessment.

Timber

All our shells are covered under a life-long warranty. Under normal-use conditions your djembe should last you forever! This includes drums which have been repaired – you can trust their structural integrity. If you notice any change in the timber of the shell, please contact us.

All of our African hand drums are covered under our 5 Month Graduated Warranty – this includes all djembes, dunun and kpalago.

Every skin has its day and will eventually break or pop. The life-span of each skin is unique; some last for 8 months, others 4 years. If a skin is going to go prematurely (usually owing to a skin imperfection that is not readily detectable) it will happen in the first 5 months. With this in mind, we provide a warranty on all of our drums, excluding pre-loved, to protect you as a customer.