Best Western Hotel Los Condes -
Madrid

Free Wi-Fi and guest rooms with Egyptian cotton sheets are among the extra touches that make for a comfortable stay at this family-friendly hotel in Madrid which is situated in the area of Gran Via. Best Western Hotel Los Condes is also in the entertainment district.

You can enjoy a meal at the onsite restaurant at this 3 star Madrid hotel. There is also a bar/lounge where guests can enjoy drinks after a long day. Planning a meeting? This hotel has a meeting room, as well as a business center.

Whether you're waiting for friends or your partner, the lobby has a TV and free newspapers to keep you company. Multilingual staff at the 24-hour front desk can provide tour/ticket assistance. Other amenities include dry cleaning/laundry, an elevator (lift), laundry facilities and a computer station.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in: after 12:30 PM.

Check-out: before noon.

Guests who have booked a room with the airport transfer included must contact the nearest Aero City Airport Shuttle desk on arrival at the airport or alternatively call the hotel using the contact information found on the booking confirmation.

Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Hotel Los Condes reviews

Perfect!!! highly recommended for price, location, cleanliness, breakfast, staff and facilities including the free transfer from and to the airport.

7.0 Good

November 2014

Venere Guest

Couple

Belgium

if you mind the noise and/or will open the window, ask for an internal room - the area is very noisy throughout the night.

9.3 Wonderful!

March 2014

Venere Guest

Not Specified

Israel

the hotel has a good location, there is a shuttle from the airport, friendly staff, varied breakfast

1.9

April 2011

Venere Guest

Single traveller

United Kingdom

Arrival was ok, shuttle from the airport ok €12.00c
The room was outragous, so small you could lay on the bed one side and reach out and touch the wall, same on the other side of the bed. As soon as you entered the room you started shuffling. You had to have the light on the whole time you stayed in the room. The window looked out onto a while wall about 6 feet away and the only light was daylight filtering down the white wall and bouncing into the room.
No one should be offered this room 112, and why can't the web sites say "no direct daylight" I had to go to meetings, how are you supose to get dressed in conditions like this.
Forget the breakfast, I am not a fan of McD's however for €2.95c their breakafst roll and coffee was fine just round the corner on Gran Via. When you walk from the hotel to Grand Via the young guy running the news stand is an angel and so helpful. The room is so depressing and the WiFi breaks down.
Just don't stay there, I did ask if they had larger rooms and they said this is what you get with a single room, no effort to help at all. I realise now why rooms in older hotels in big cities are like this. No one building hotels these days would include "single" rooms.
I think the reason these rooms are so small is that when these buildings were build maybe sometime before the war even, there was maybe 2 bathrooms PER FLOOR, nothing en-suite. And when customers were demanding en-suite it was not possible to ADD to the rooms so they reduced the size by building the bathroom and toilet in the space in the room they had available. Do check other hotels out this Hotel should never be called a Best Western Hotel. It is a disaster.
RICHARD

8.9 Excellent

February 2011

Venere Guest

Couple

United Kingdom

Hotel in great central location on a quiet street. Friendly and helpful staff and pleasant room.

6.0 Fair

February 2011

Venere Guest

Single traveller

Singapore

My room was perpetually dark; and although clean, felt more like a glorified backroom than a hotel. There was only a tiny window which looked out into nothing, and could not latch completely. In-room music could not be entirely switched off, and the breakfast is dismal and overpriced.

9.2 Wonderful!

September 2010

Venere Guest

Family with older children

Sweden

We had a very nice stay at Los Condes, the rooms where clean and the hotel is very nicely located.

8.7 Excellent

July 2010

Venere Guest

Not Specified

Italy

Very good hotel for location an rooms. Good relationship between price/quality

9.9 Outstanding!

December 2009

Venere Guest

Couple

USA

Excellent for subway and theater access.

9.4 Outstanding!

October 2009

Venere Guest

Couple

Canada

Perfect location, 1 minute walk from Grand Via and 2 minutes from subway. This area is perfect you can walk everywhere. The hotel is on the left side up the street, tucked behind a bend. Very clean, spacious, big windows and nice decor. OUr shower head was loose so we got creative and tied it! Internet in the lounge didn't work one day...no big deal, we're on vacation anyways. Staff were very helpful and informative and spoke English very well. Also very secure, there is a security guard that lets you in when you return in the wee hours of the night! Fell in love with Madrid!

6.9 Fair

October 2009

Venere Guest

Family with older children

United Kingdom

typical cheap hotel, though pretending to be better than it is.
location is good.
if you want something very basic -- you'll be happy there.

7.9 Good

October 2009

Venere Guest

Couple

Brazil

It was very pleasant to stay at Los Condes

8.5 Excellent

September 2009

Venere Guest

Family with older children

Israel

Stayed one night with my family, location of the hotel is excellent and the price is right

5.2 Ordinary

September 2009

Venere Guest

Not Specified

Japan

nothing special

6.5 Fair

September 2009

Venere Guest

Single traveller

Italy

Unfortunately, the room was extremely small (ca. 8 sqm bath included) and the air conditioning worked rather badly.

9.8 Outstanding!

September 2009

Venere Guest

Family with older children

Portugal

It´s a very solid solution to stay central in Madrid. We have restaurants and cofffes(including MacDonalds) and a lot of car parking (including long stay parking) that can be pointed by the hotel staff.

Hotel was in a great location close to the Gran Via. Staff were most helpful with directions, recommendations for restaurants etc. Very reasonably priced.

9.3 Wonderful!

February 2009

Venere Guest

Family with young children

Italy

I follow Venere web instructions to reach the hotel and We easly arrive using the local underground metro (2 Euro per person)in about 40 minutes from the airport. The hotel is about 100 metres from Callao station and 50 metres from Gran Via. We staied 3 days in Madrid and they are enough to visit the principal point of interest. Gently personnel in the hotel and quiet atmosphere. Very satisfied.

7.2 Good

October 2008

Venere Guest

Couple

United Kingdom

Some reception staff, though helpful, were rather glum. Comfy bed and room generally quiet, though disturbed by night staff's loud talking one night. Limited choice at breakfast. Rather dingy back-street location though very convenient for Metro and restaurants. Tea/coffee availablbe only from reception in evening 0 no facilities in room as claimed. Slightly disappointing for a Bewt Western hotel.

4.7 Ordinary

October 2008

Venere Guest

Couple

Australia

we stayed 4 nights our room was at street level very noisey. it was right in the middle of everything though and close to metro. we did not get a double room as booked and did not find the reception that friendly but andre who del our tea each night(not supplied in room)was great.

8.2 Very Good

September 2008

Venere Guest

Couple

Russia

The location is very good. A few steps from GRAN VIA, 10 min walking from Plaza del Sol and Plaza Mayor. Right relation price/quality. Very nice hotel, clean and quiet.

6.8 Fair

September 2008

Venere Guest

Single traveller

Australia

I stayed for one night as a solo female traveller, and the hotel was perfectly adequate for my needs. They have internet access on the ground floor but only one computer (wireless is available but extremely expensive). The rooms are very small, but this is to be expected in any major European city! I had ample space for myself, but two people would have been a squeeze! Breakfast is not included, but there are plenty of cafes in the area. The hotel is in one of the side streets off the busy Gran Via; it was hard to find at first and the street looks a little on the dodgy side, but I did not run into any problems (but having said that, I didn't go out at night). It is within easy walking distance to major tourist attractions. Overall, reasonable value for money.

7.5 Good

September 2008

Venere Guest

Couple

Italy

A quiet and comfortable hotel, placed between Callao and Plaza d'Espana. The staff was very kind and helpful. No breakfast but it's very easy to find good bars nearby

7.5 Good

August 2008

Venere Guest

Italy

The location is very good. A few steps from GRAN VIA, 10 min walking from Plaza del Sol and Plaza Mayor. Right relation price/quality.
Thanks to one italian speaking employee at the reception who gave us informations and an hotel gift!

9.0 Wonderful!

June 2008

Venere Guest

Couple

United Kingdom

Staff were helpful, friendly and efficient. Our room was reasonably well spaced, clean - and the air con worked. We were on the top floor so heard next to no noise from inside the hotel. Breakfast was not included in our booking so we are unable to comment on the quality of this. This hotel is situated in an excellent central location, on a quiet street off the Gran Via.

8.3 Very Good

June 2008

Venere Guest

Couple

Uruguay

Very nice hotel, clean and quiet, nice staff, very well located, walking distance from Plaza Mayor and Puerta del Sol. If I return to Madrid I will stay in this hotel again. Breakfast was not included but there are many places on the sorroundings with low prices and nice food.

9.0 Wonderful!

July 2013

Venere Guest

Single traveller

Spain

8.7 Excellent

September 2011

Venere Guest

Single traveller

Spain

6.7 Fair

December 2009

Venere Guest

Not Specified

Italy

9.8 Outstanding!

December 2009

Venere Guest

Couple

USA

8.3 Very Good

October 2009

Venere Guest

Family with older children

Italy

9.6 Outstanding!

September 2009

Venere Guest

Not Specified

Portugal

8.6 Excellent

May 2009

Venere Guest

Couple

USA

8.1 Very Good

May 2009

Venere Guest

Couple

Italy

8.7 Excellent

March 2009

Venere Guest

Couple

Italy

4.2 Ordinary

November 2008

Venere Guest

Couple

Luxembourg

6.8 Fair

October 2008

Venere Guest

Couple

USA

5.8 Ordinary

July 2008

Venere Guest

Family with older children

Germany

7.0 Good

July 2008

Venere Guest

Couple

Australia

9.9 Outstanding!

July 2008

Venere Guest

Not Specified

Brazil

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Reviews in other languages

6.4 Fair

September 2013

Venere Guest

Couple

Argentina

8.0 Very Good

September 2013

Venere Guest

Family with older children

Mexico

7.2 Good

August 2013

Venere Guest

Couple

Venezuela

9.0 Wonderful!

August 2012

Venere Guest

Couple

Argentina

9.7 Outstanding!

December 2011

Venere Guest

Couple

Venezuela

9.3 Wonderful!

April 2010

Venere Guest

Couple

Argentina

10 Outstanding!

June 2008

Venere Guest

Couple

Venezuela

8.6 Excellent

February 2015

Venere Guest

Couple

Italy

9.7 Outstanding!

October 2013

Venere Guest

Couple

Italy

9.2 Wonderful!

October 2013

Venere Guest

Couple

Italy

6.2 Fair

August 2013

Venere Guest

Single traveller

Italy

9.5 Outstanding!

July 2013

Venere Guest

Family with older children

Italy

8.7 Excellent

October 2012

Venere Guest

Couple

Italy

7.1 Good

June 2012

Venere Guest

Single traveller

Spain

8.7 Excellent

January 2012

Venere Guest

Group

USA

8.0 Very Good

November 2011

Venere Guest

Group

Italy

8.8 Excellent

October 2011

Venere Guest

Couple

Italy

8.9 Excellent

March 2011

Venere Guest

Group

Italy

8.4 Very Good

January 2011

Venere Guest

Not Specified

Italy

8.0 Very Good

October 2010

Venere Guest

Single traveller

Italy

9.7 Outstanding!

October 2010

Venere Guest

Brazil

4.8 Ordinary

May 2010

Venere Guest

Couple

Italy

7.9 Good

April 2010

Venere Guest

Couple

Italy

8.3 Very Good

January 2010

Venere Guest

Group

Italy

7.2 Good

October 2009

Venere Guest

Couple

Italy

9.2 Wonderful!

April 2009

Venere Guest

Not Specified

Italy

7.4 Good

February 2009

Venere Guest

Family with older children

Italy

6.0 Fair

February 2009

Venere Guest

Italy

5.4 Ordinary

January 2009

Venere Guest

Couple

Italy

7.9 Good

October 2008

Venere Guest

Couple

Italy

0.7

February 2013

Venere Guest

Single traveller

Algeria

5.3 Ordinary

September 2012

Venere Guest

Couple

France

10 Outstanding!

March 2012

Venere Guest

Couple

France

6.4 Fair

May 2010

Venere Guest

Couple

Argentina

7.7 Good

March 2009

Venere Guest

Couple

France

9.6 Outstanding!

October 2008

Venere Guest

Group

France

7.5 Good

June 2008

Venere Guest

Single traveller

France

9.0 Wonderful!

May 2008

Venere Guest

Group

France

8.0 Very Good

July 2011

Venere Guest

Couple

Spain

8.0 Very Good

January 2009

Venere Guest

Not Specified

Venezuela

9.5 Outstanding!

August 2008

Venere Guest

Group

Spain

3.3

February 2008

Venere Guest

Single traveller

Russia

8.7 Excellent

January 2013

Venere Guest

Not Specified

Spain

6.3 Fair

February 2012

Venere Guest

Couple

Italy

9.0 Wonderful!

May 2010

Venere Guest

Couple

Italy

6.7 Fair

February 2009

Venere Guest

Single traveller

Italy

Hotel Los Condes reviews by TripAdvisor

Venere.com hotel reviews

Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Book your family-friendly accommodation at Best Western Hotel Los Condes, offering 68 guest rooms with Egyptian cotton sheets and climate control. Guests can kick back at the end of a busy day and enjoy 22-inch flat-screen televisions with satellite channels. Business travelers visiting the Gran Via area will have access to free wireless high-speed Internet access as well as desks and complimentary newspapers.

A good night's sleep in comfortable beds with premium bedding will have visitors waking up refreshed and well-rested throughout their vacation or business trip. Private bathrooms are outfitted with bathtubs, hair dryers and complimentary toiletries. Irons/ironing boards, minibars and coffee/tea makers can be found in each room to accommodate basic traveling needs. Additional guest comforts include soundproofing, air conditioning and safes.

How to reach Best Western Hotel Los Condes

By airplane From Madrid Barajas International Airport: Take line 8 to Nuevos Ministerios, transfer to line 10 to Plaza de España, and then switch to line 3 and get off at Callao station. Take Calle Gran Vía street towards Plaza de España square and then the 3rd street on your right, Calle de los Libreros, where the hotel is located.