This is also a good place for corporate training scouts and project managers to test the waters.

The only internationally recognized QFD certificate programs authorized by the late Dr. Akao (founder of QFD), in this fast-paced, information-packed training, you will learn advanced techniques of Modern QFD, Comprehensive QFD, how to correctly create and use a House of Quality matrix, downstream deployments, how to expertly implement QFD with DFSS / DFLS, as well as advanced Quality Design and organizational methodologies such as Kansei Engineering, TRIZ, Hoshin, New Kano Model, ISO 16355, and Reverse QFD.

Why and how of replacing ordinal scale calculations with ratio scale calculations of customer needs priorities, sales point, competitive benchmarking, and matrix relationship weights, to improve the meaningfulness and accuracy of QFD in a Six Sigma world;

Course Materials:

ISO 16355 series bibliographic reference papers (1,000-page e-Book). (ISO copyright does not permit us to distribute the ISO 16355 standard, but links to purchase will be provide.)

Resulting Benefits

Mastery of generic Modern QFD tools and deployments and knowledge of how Comprehensive QFD and ISO 16355 standard work;

Knowledge of new-to-world methods in product development, quality and innovation, and how they can be incorporated into projects;

Knowledge of how to facilitate a QFD project team;

Provisional QFD Black Belt® Certificate.

Recommended Things To Bring

Laptop computer or tablet with MS Excel® and Adobe Acrobat®, as you will receive the Modern QFD templates and case studies on USB or by Email;

Relevant marketing and technical data for a small project or a part of a large project that you are currently working on or plan to work on in the future. IMPORTANT: There is no need to reveal any confidential data. The goal is to make the QFD exercises real and meaningful to you! If it is not feasible to bring such data, you may join others or use a generic or hobby project.→ Detailed instructions on this will be sent to you after your registration is complete.

(Optional) You may also enroll your project team and both learn and work on your real project. See Team Discounts.

Prerequisites for QFD Black Belt® course:

You have a full-status QFD Green Belt® or provisional QFD Green Belt® issued by the QFD Institute.

If your provisional QFD Green Belt® was earned more than 18 months ago, you may be required to refresh your skills in the QFD Green Belt® UPDATE before attending this advanced course. Please contact us.

Certificate

To assure the integrity of your certificate as demonstrated in application, full status QFD Black Belt® will be earned upon successful completion of:

Custom-tailored QFD process for your company, or Academic override;

Co-facilitating a QFD project along with the QFD Master Black Belt® or QFD Red Belt® by using your custom-tailored QFD process (apprentice); and

Facilitating by yourself a second QFD project using your custom-tailored QFD process and submitting your work for approval (journeyman).