Xbox Video is now Microsoft Movies & TV

Frequently Asked Questions (FAQ)

Q: What is changing?

A: "Xbox Video" is now "Microsoft Movies & TV". Our new name speaks to the breadth of Microsoft devices that our customers use to watch movies & TV shows – from PCs, Tablets and Phones, to watching videos on their Xbox consoles or on the Web.

Q: What will happen to my previously-purchased movies, and TV shows?

A: If you previously purchased movies & TV shows from Xbox Video or the Zune Marketplace, your collection will still be available in the Movies & TV app. To view your previous collection, be sure to use the same the Microsoft account that was used to acquire the content.

Q: Where do I go to shop for new movies and TV shows in Windows 10?

A: On Windows 10, go to the Windows Store app in order to shop for the newest movies & commercial-free, next-day TV shows. Or shop on the web.*

Q: Where do I go to shop for new movies or TV shows on my Windows 8, Windows RT and Windows Phone 8 devices?

A: Users of Windows 8.X, Windows RT and Windows Phone 8.X will continue to use the Xbox Video apps on their devices to shop for the newest movies & commercial-free, next-day TV shows. Windows 8 users can also shop on the web.*

Q: Where do I go to shop for new movies or TV shows on my Xbox One or Xbox 360?

A: Users of Xbox One or Xbox 360 will continue to go to the Xbox Store to shop for the newest movies & commercial-free, next-day TV shows.

Q: Where do I go to shop for new movies or TV shows on my older Windows PC or Macintosh computer?

A: Customers using Windows XP/Vista/7.X/8.X/10.X and Macintosh computers can shop for the newest movies & commercial-free, next-day TV shows on the Web .*

Q: Can I shop for new movies or TV shows on my Windows Phone 10 device?

A: We are working hard on the Microsoft Movies & TV app for Window Phone 10, and plan to release it late 2015/early 2016.

A: Yes. A Microsoft account is required for you to purchase or rent movies from Microsoft. If you have used Microsoft services in the past — like Xbox, Outlook.com, OneDrive, Skype, or Windows Phone — you already have a Microsoft account. Make sure you use the same Microsoft account on all the devices you want to share with. To create a new Microsoft account, visit the sign up page . For help, visit the tutorial page.

Getting started with Microsoft Movies & TV

Step 1: Sign in

Sign into your Microsoft account. If you have used Microsoft services in the past — like Xbox, Outlook.com, OneDrive, Skype, or Windows Phone — you already have a Microsoft account. Make sure you use the same Microsoft account on all the devices you want to share with. To create a new Microsoft account, visit the sign up page. For help, visit the tutorial page.

Step 2: Search

Go to the Windows Store, the Xbox Store, or the Web and search, browse, rent or buy your favorite movies and TV shows.

Step 3: Enjoy

Watch with the Microsoft Movies & TV app on your device or on the Web. When you rent or buy from Microsoft, it's playable on Windows, Windows Phone, Xbox or the Web.

Availability: Microsoft Movies & TV is currently available in the following 21 countries: Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, the United States, and the United Kingdom. Available features vary by country and by device. Microsoft Movies & TV does not currently support Windows Phone in Japan, the purchase of TV shows is not currently supported in Belgium, and closed captioning is available in the U.S. only. Not all Movies and TV shows are available from all studios, in all languages, or in all countries. Free movie weekends are not available in all countries. On the Xbox One and the Microsoft Store, Microsoft Movies & TV is streaming only. Available Xbox, Kinect for Xbox One, and Kinect for Xbox 360 features vary by country. Xbox Live Rewards is not available in all countries.

Usage Restrictions: The Microsoft Movies & TV app allows you to watch movies and TV shows purchased from the Windows Store, the Xbox Store and the Microsoft Store, as well as movies & TV shows previously purchased on Xbox Video or Zune Marketplace. TV shows can only be purchased, not rented. If you rent a movie from Microsoft, in most cases you will have 14 days to start watching the movie. And once you start watching, in most cases you will have a 24-hour window to finish watching the movie. After the rental has been viewed, or the time limits have been reached, the movie will automatically disappear from your collection. Free movie weekends are typically only viewable for a three day period. For more service usage rules and restrictions, click here. For Xbox Live terms of service, click here. For Xbox Live rewards terms of service, click here.