FAQ’s

FREQUENTLY ASKED QUESTIONS

Although the Town is mostly designed for infants and children up to nine years old, because of the different themes our rooms have, sometimes even older children seem to enjoy playing here. There is no age limit. Each of the buildings in the Town is full height so even adults can go in to play and enjoy!

Tiny Town Vaughan’s cafe offers a variety of hot or cold beverages and a wide range of food and desserts. We understand the range of dietary needs, allergies and food preferences in young children so during a ‘Drop in and Play’ visit you are welcome to bring your own peanut free snacks. No outside food or deliveries are permitted with the exception of snacks from your home.

In order to keep Tiny Town Vaughan as germ-free as possible we ask both kids and adults to wear socks or slippers. Outdoor foot-ware is not permitted past the Coat Room. We do offer socks for sale if you happen to have forgotten to bring a pair.

All of our hassle-free party packages include everything you will need for your party. We have a full range of balloon decor that you can order from us. You may bring in your own décor or event specialist but the following items are NOT permitted: pinatas, confetti, popcorn, sticky candy & gum. PLEASE DO NOT TAPE ANYTHING ON THE WALLS. You may tape banners on the tables and countertops. If tape is used on the walls a $25 damage/clean up fee will be applied.

All food, party themes and balloon orders must be finalized at least 1 week prior to your event. We do have TVs (USB access for slide-shows) and independent music systems in each room. Please be sure to provide us with the party confirmation details at least 3 days prior to your party if you would like us to have those services available to you.

The 50% deposit is non-refundable but it is transferable to a new date if the cancellation is made 3 weeks prior to your booked event. If less than 3 weeks is given, half of the deposit will be transferable to a new date. If a cancelation is made less than 7 days prior to the party the full deposit will be lost. Parties can be rescheduled for a later date (up to 2 months of the original date).

During our Drop-in-and-play days, Monday to Friday (except holidays), 2 adult admissions are included per paid child. On weekends and holidays, ONE adult admission is included with each child. There is a charge of $6.20 plus tax for each additional adult.