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Places are searchable destinations in the Waze map. They are similar to the "Points of Interest" found in certain popular GPS devices.

Area Places appear as polygons in the Waze app. Too many of them can clutter the map, creating large gray zones that do not help Wazers orient themselves. Therefore, it is important to use area places only when they are distinctive and significant enough to orient drivers, Exceptions include gas stations, and parking lots which receive special handling.

Point Places don't appear on the Waze app map. They can be used to help Wazers find private homes and public places, especially when they are not already listed in the other destination search engines.

Some of the guidance for DBsooner/Places may have specific localized adjustments for your local area. Be sure to familiarize yourself with these differences through the Local vs national guidance page.

Point Place

In the Waze Map Editor, the appearance of a point place reflects its status:

Standard Point marker

Selected Point marker

Changed Point marker

Point Place with pending update

Point Location Details

The Point marker for a Place should be located on or nearest to the segment to which the driver should be navigated. The Point Marker is the stop point.

Area Place

The Area Place is a polygon. Use the geometry points to adjust the shape. Area Places are pink when not selected, blue-green when selected, and a reddish color when they have unsaved changes.

Area Location Details

The navigation stop point appears as a target in the editor.

The target stop point can be moved anywhere within and a short distance outside the polygon.

The stop point should be placed on or near the segment where the Wazer should stop.

Area Place size

Area places will show up in the Waze mobile app if they are large enough.

Some area places, such as the Pentagon building in Arlington, Virginia, have a single recognizable structure useful as a visual reference for Wazers. These can be drawn to approximate the structure's footprint or outline, as long as this is large enough to show in the mobile application.

Other area places, like University campuses and large shopping malls, include more than one component, such as one or more buildings, open areas, roads, and parking. In this case, it is often most useful to Wazers to map to the edges of the property. This will usually show the area and its label in the mobile app even when zoomed out.

Guidelines for drawing a few specific categories are more detailed and should be reviewed to become more familiar with them:

Area Places overlap

Sometimes a large Area Place has smaller Area Places within it. Examples include different medical buildings within a hospital campus or separate malls within a large shopping complex. Currently, Waze will show the labels of the smaller Area Place, but not the boundaries within the larger area. It may be a better approach for the time being to use Point Places for the components of a larger Area Place unless it is essential that the subset Place names be visible. Future versions of the Waze client may render overlapping Area Places more usefully. Qualifying Point Places may be converted to Area Places at that time.

Client rendering of Places

Most area Places will show in the Waze app and Live map as a shaded area. Extremely small area Places will not appear at all, even at maximum zoom.

Point Places are not shown in the Live map, or Waze app, but are searchable within the app. By default, a Waze Place search result should supersede others, even in the autofill list.

Setting the stop point for a Place

Point placement

Point Place marker placed at the front door of a business.

The Point Place should go on or very near to the segment to which the driver should be navigated. The Waze routing server will navigate the Wazer onto the segment which is physically closest to where the point is placed. The Point Marker is the stop point. Typically, if the Place is inside a building, the marker should be located at or near the location's front door. Think: where would a car stop to drop someone off for this location.

Moving a Point Place

To move a point Place, first click on the Place icon, which will turn into . Now you can click and drag the Place to the correct location.

Point placement examples

Some Examples

A building with one Point Place:

If there is only one door, place it at that door.

If there are multiple doors on the same side, (like a supermarket,) place it at the point equidistant from and collinear with the two front doors.

If there are multiple doors on different sides, (like some mall anchor stores,) if there's no "obvious" front door, place it either at the door facing the largest parking lot or at the door facing the street on which the street address for that location is.

A single building with multiple Point Places within:

At a strip mall, put each store's point at the store's "front door".

At a larger mall, put the stop points as close as possible to the actual location of the store. This way the user can get an idea where to go, and the routing server can pick the parking lot road nearest to that store.Warning make sure the closest road segment can actually be used to access the stop point. If the store is in the back of the building and the closest road segment is next door on the other side of a fence, use the front door rule. Otherwise, people will be routed to the road behind the building with no way to access the store.

For multi-story office buildings, use the front door rule since people will need to enter that way to get to all the offices.

Area placement

The icon is the adjustable stop point for Area Places.

Here is an example of an Area (a large park in this case) which has an entry road on the east side. The second image is zoomed in on the target to show how this type of Area should have its navigation stop point set.

Wme park place large.png

Wme park place zoom target.png

Area stop point distance limit

When you drag an area Place stop point outside the polygon, the editor will show a black boundary.

If you move the stop point outside of the boundary and try to save, you will get an error. Move the stop point inside the boundary and then save.

Moving an Area Place

To move an area place without changing its shape, click on the place to select it. Then, click and drag the move handle icon .

Place details

Every Place, whether Point or Area, should have as much detail completed as possible. This includes a name, proper categorization, and full street address, city, and state. If any Place does not have a City or Street, check the None checkbox.

General tab

The General tab for a Place is where you complete all of the basic information: categories, name, description, gas brand, residential/public, country, state, city, street and house number.

Places considered fundamental to the functioning of the Waze app, such as gas stations, should be locked at least to rank 2 to prevent possible loss of data due to automatic acceptance of submissions from trusted users. Other complex, intricate, or crucial Places such as Police Stations, Fire Departments, Airports, Parks, etc., should also be considered for locking to prevent loss of data.

Do not use the description field for notes to other editors. This field is visible in the Waze app and should only contain details pertinent to the place itself.

The content of the general tab is dynamic to the category selected. Here is an example of a gas station area with its details completed:

External providers

Initial view.

Options auto-complete as you type.

Unique identifier displayed after entry.

Waze allows you to connect places and POI from external providers. One of the providers is Google Maps. When a Place is linked, drivers can select any destination from search results in the app, whether the result is from Waze or Google, it will always lead you to the navigation stop point from Waze. This can also be linked to a street address point for the business if the address point exists in Google Maps.

Connect an external POI following this procedure:

Create / Select a Place.

Click on the link: Link this Waze Place to a Google Place.

Gradually as you type the name of the place in the drop-down list, recommended external POI names begin to appear.

Select the correct name.

Save your changes.

If the place has already been linked, you will see a box with the name and address of the external POI, and below this field is a unique identifier.

If you find that a site is linked to an improper external POI:

Delete link by clicking the X next to the POI field.

Save the changes.

Do not link the same external provider link to multiple Places.

Creating and editing links to External Provider POIs is allowed only by Rank 2 editors and above.

More Info tab

In the More Info tab is additional helpful information for the Place. Here you will add phone number, website, additional services, and hours of operation:

Services

Services help users decide if they should drive to a particular place. Here are descriptions of available services. Waze uses the same set of services for every place type. The service checkbox only has two states, 'yes' or 'no answered', thus there is no way to determine if a place either does not have a service or an editor hasn't added one yet.

Valet service The place has valet parking whereby drivers can valet their car, leaving it with an attendant who will park it for them. These services could be free or fee-based.

Drive-through The place has a drive-through window, which serves food or other items via a window that allows the driver not to leave their vehicle. Restaurants, banks, and pharmacies often have drive-through windows.

Wi-Fi The place has free Wi-Fi available for customers. Wi-Fi can be completely open, or accessible with a password that the place operator supplies the user.

Accepts credit cards The place accepts any type of credit card for payment of goods or services. At this time Waze does not differentiate between credit card types.

Reservations The place accepts reservations, i.e. a reserved time for dining in the place.

Outdoor seating The place allows diners to eat outside, weather permitting. Outdoor seating may be on the curb, sidewalk, or in a fenced in area on the premises.

Air conditioning The place has air conditioning, to cool and dehydrate the air when the ambient temperature considered to be warm or hot. This may be possible to infer by looking for air conditioning condensers or chillers on roofs or near buildings on aerial photography within the Waze Map Editor.

Parking for customers The place has parking for customers where they can leave their car, which could be free or for a fee, where the customer parks their own car and walks to the place.

DeliveriesAt this time this service is unclear. It could mean that the place either accepts deliveries, e.g. from UPS or FedEx, or makes deliveries of food or products to the customer, within a certain range.

Opening hours

The Opening hours section allows the editor to add or delete the hours of operation for Places, including unique times for each day of the week. The hours submitted in the editor may not overlap, or a save error will occur.

Photos tab

Any photos which drivers have added to a Place will appear in the Photos tab. In WME, we can only review and delete photos. Photos can only be uploaded from the Waze app. Click on a picture to view a larger version.

Deleting a Place photo

Take great care to make a well thought-out decision to delete a photo. Once a photo is deleted, it cannot be recovered. Delete only if the photo really is unclear, not helpful and/or inappropriate.

Any improper or inappropriate photos should be removed. Hover the mouse over a picture in the Place Photos tab, and click the X which appears at the top right of the photo.

Place Updates (Moderation)

The Place Update Request (PUR) marker shown to the left identify the location of a pending Place update, similar to an update request. The Place updates issue layer must be enabled to see these pending update request(s). When an untrusted driver submits a new Place or an update to an existing Place, these go into a moderation status.

Area with update marker

The Place update request markers will only appear if you have the "Place updates" layer enabled.

Point Places with pending updates will display with the icon even when the "Place updates" layer is disabled.

With the Place updates layer enabled, an Area Place will display with an update request marker at its center.

New Place

When you click on the Place update request marker, you will be presented with a panel which details the updates the Wazer has submitted. The exact content of the panel will differ depending on the type and amount of information input by the end user using the Waze app.

When you click on any Place which has a pending update, the following message will appear in the left tabs area of the editor screen. Clicking on it will display the update details just the same as clicking on the Place update marker.

Very long full Place update

Accept or reject?

The job of the Waze editor is to accept or reject Place updates sent by users from the Waze app. The general guideline to use to determine whether to Accept the update is,

"Is the majority of information provided in the update correct?"

A Place update, if the user completes ALL the information, can be extremely long (expand thumbnail to the right).

Even if some of the data is incorrect, or the photo included in the update improper and unhelpful to drivers, the editor can still remove the photo or update/delete the incorrect information after accepting the update. It is better, faster, and more honest to accept the good information from the driver, and fix the problems, rather than rejecting the entire update and filling in the info yourself.

Determining Acceptable Photos

Defining exactly what is an acceptable photo is difficult because of the huge variation in destinations. In general terms, the pictures of Places should be such that a driver could use the picture to help determine exactly which destination is the correct one. The system will try to show the arriving user the most relevant photo from their direction of arrival, time of day, etc.

Take great care to make a well thought-out decision to delete a photo. Once a photo is deleted, it cannot be recovered. Delete only if the photo really is unclear, not helpful and/or inappropriate.

The following are meant as guidelines both for the editor and for users taking pictures. Photos should:

Show the exterior of the Place

Be clear (not blurry, through rain-covered/dirty windows, not from moving vehicles/trains, etc)

Be well lit

Help differentiate the Place location from nearby Places

Photos could include images of, but not necessarily limited to:

Door of store

Front of Place with signage

An image of the front/side of Place (angled) to exemplify the correct building

Streetside signage of the Place

Daylight images

Night or evening images, as long as the image is clear and helps the driver identify the Place

Photos should not show:

People's faces - any photo with a fully identifiable face should be removed, or not approved

Car license plates - any photo with a fully identifiable license plate should be removed, or not approved

Anything which allows a viewer to tie a person to a specific location

Any pornographic content, nudity, sexual content or simulation, etc.

Examples of Good and Bad Place Photos

Good

Bad

Shows driver a sign naming the business.

Shows an oblique angle from a driveway, not the street.

Night shot with clear view of business name and front entrance.

Dark shot with nothing discernible.

New view of the entire building from the street.

Nondescript tree.

Clear view of entire building.

Closeup of nothing that would be seen from the street.

Night shot with clear view of business name and front entrance.

Oblique angle of building front with mostly a tree and sky showing.

Duplicate Places

When a user submits an update for a Place, but does not, or cannot, choose an existing Place in the app, it will show in the Waze Map Editor as a New Place. It could also happen that two users report a new Place at the same moment which results in two New Places.

At this time, there is no "merge updates" or "merge Places" functionality in the editor. You may have to manually copy new/updated information from the Place update to the existing Place. You cannot copy/move photos.

When you find a Place update which would duplicate an existing Place, or two New Place updates which are for the same place, if

The Place update contains more than just a photo, and

The Place update provides useful, updated information

Please follow these steps:

Accept the update

Save

Copy updated valuable information from the newly created Place to the previously-existing Place

Delete the Place just added from the Acceptance in step 1.

If the criteria cannot be met, then Reject the Place update.

Place update FAQs

Who can moderate places?

Users with Level 2 and higher can moderate within their editing areas.

What requires moderation?

For new places: every new place which is created by an untrusted level 1 editor requires an approval by an editor ranked 2 or greater.

For place updates: every update which is done for a place which is locked above the user’s rank will require a moderation by a sufficiently ranked user.

Flagged (Reported Problem): all flags (for potentially problematic images or places) need to be moderated by an editor ranked 2 or greater.

What is a trusted user?

Once a certain number of contributions by the same user (from the client app or rank 1 editors) have been reviewed positively by a moderator, we consider that user trusted. They can now add new places directly without any moderation. Updates to existing places would still require moderator approval if the place is locked at a level above the editor's rank. (Ex Place locked to L3 generates a PUR for editors L1 or L2 even if a trusted user.)

What kind of places should we approve?

Almost anything which represents a real place should probably be approved. If a Waze user would ever make benefit from knowing that this place exists, it’s worth it. Exceptions are places which include private user information, inappropriate content, or otherwise irrelevant.

If at least some of the details of a place are correct, you are encouraged to approve it and then edit it accordingly.

What kind of photos should we approve?

Any photo which helps the user understand what this place is like is great. Outside pictures are even better, and we have a system that will try to show the arriving user the most relevant photo from his direction of arrival, time of day, etc.
Inappropriate pictures or pictures which are not related to the place should be rejected.

Please remember - rejecting both places and photos will prevent the reporting user from getting points and might even get them blocked.

Can I partially reject an update?

Currently not. If a suggestion is only partially correct, it is recommended to approve it, save, and then edit the place to correct the wrong information.

Can I move a photo from one Place to another?

No. This function is not available in the editor

Can I move or merge any data from a duplicate Place update to an existing Place?

No. You will have to manually copy over updated information.

Can a user become blocked from adding new places?

Every user (trusted or not) can become blacklisted and banned from adding places once they have tried adding a certain amount of places or updates which have been rejected. We also track places that have been flagged and removed - if we see a pattern where a certain user-created many of these, they might be blacklisted. If this happens, the editor will no longer be able to add or edit places, or submit changes for places. When saving, the UI may say to try again. If this happens, contact your RC to find out why you may have been blocked.

Who gets the points for the new places created after an approval?

Users do not get points for pending places and updates until a moderator approves the suggestion. The moderator receives an edit point for either a rejection or an approval.

Do we get points for creating places from the client?

We grant the exact same number of points for the same edit whether it’s done from the client or the web editor.

Advertisers

If you find incorrect advertisement pins in the app for the location, name, or other details, they must be fixed by Waze staff. As of 2017[update], you have three options;

If the advertisement is associated with a locked Waze Place, make the adjustments to the place in WME (this will become a PUR regardless of your rank), and the Waze staff team will review it.

If the advertisement is not associated with a locked Waze Place, submit the Misplaced ad pins form. The Waze team monitors this so they can fix it or report it to advertisers.

If neither of the previous options resolve the issue in a reasonable amount of time, contact a Champ or your Regional Coordinator who can contact staff directly.

What is the Residential setting? Private and public places

Our main goal in this project is to improve the data our users can get about public places. Since adding places is fun and can be even somewhat addictive, we figured our users might want to add private places (their home, for instance) as well. We want to provide an outlet for that so we can avoid having private places wrongly listed as public.

Residential Point Places (RPPs) or Private Places will not be searchable, and we will not expose the identity of whoever created them or attached pictures to them. We will be using the pictures and exact locations to improve our house numbers database and show photos to people driving explicitly to that address.

The different attributes of a place

Most place attributes are quite self-explanatory. However, here are some points to consider:

Categories

We chose about 120 categories based on what Waze users currently search for. We aimed to have them as wide as possible, and we understand there might be a lot of places without an exactly suitable category. For these places, please use the categories that could contain the category they’re in.

Private / public

Public places can be turned into private places, but private places cannot be turned into public places. Use this to convert places mistakenly labeled as public into private. Private places only contain photos and an exact address, without all the other properties of a place.

Area-Point combinations

There are some situations where it will be appropriate to mix both Area and Point Places. For example, shopping centers and shopping malls where the mall itself could be considered a navigation destination, but there are also individual stores which are also valid for being marked.

A simple shopping center, when mapped in this manner, would look like this first image:

Combination naming

When naming Point Places which are contained within an Area Place in this way, it may be desirable to include the Area's name in the separate Point Place names. If this is desirable, name the Point Places with the specific name first, followed by a hyphen, followed by the Area name, as such:

Point Specific Name - Area General Name

For example, Yulman Stadium - Tulane University or Apple Store - Lakeside Shopping Center. There are two exceptions: airports and emergency rooms.

Multiple categories

A Place can be assigned to multiple categories

The Primary Category for a Place must be the first one you enter

The Primary Category is displayed in a darker shade of blue than the others

The Primary Category is used to determine whether to use a Point or Area for the Place

When to use Area or Point

Here is the global guidance on selecting Area or Point for Places in the Waze Map Editor. This list is based on the US Englishlanguage preference selection for WME. The default WME setting for standard English is slightly different for some entries.

The Primary Category for a Place is used to determine whether to use a Point or Area.

Many gas stations also have convenience stores and ATMs. Remember to use "gas station" as the primary category and the add any others which are relevant. Please see the Places/Gas station article.

Transportation

Airport

Area

Special-handling

Transportation

Bridge

Area

Use only to represent a named road bridge with local or navigational significance. This should be an official/locally-used name, preferably signed at each approach. Do not use for unnamed bridges signed only for the feature they cross. Bridge areas are normally not used if road segments crossing a bridge use the bridge's name. Non-road bridges (e.g. railroad, pedestrian, aqueduct) are normally not mapped.

Clinics, and Medical offices which do not offer urgent medical care for Walk-Ins should use the Doctor / Clinic, (and any other appropriate) category instead. See the Hospital wiki page for more details.

ONLY Fire Stations providing first response to nearby emergencies should use this category. All others should use a different category, such as Office. Administrative, training, and support facilities are not emergency locations.

These locations serve overnight or week-long guests and the area should cover all campsite/RV roads inside of the toll gate/payment booth on the entrance road (primary/main if multiple entrances). The navigation stop point should be placed on the primary entrance toll gate/payment booth. Trailer Parks and Mobile Home Parks (serving mainly long term residents over months or years at a time) should be treated as townhome complexes or apartments/condominiums and use the Residential Point Place as needed.

Lodging

Cottage / Cabin

Point

Lodging

Hostel

Point

Lodging

Hotel

Point

Outdoors

Beach

Area

Outdoors

Golf Course

Area

Outdoors

Park

Area

Outdoors

Playground

Point

Outdoors

Plaza

Point

Outdoors

Pool

Point

Outdoors

Promenade

Point

Unsure about mapping these at all

Outdoors

Rest Area / Scenic Overlook

Point

Outdoors

Ski Area

Area

Outdoors

Sports Court

Point

Natural Feature

Canal

Area

Natural Feature

Dam

Area

Natural Feature

Farm

NONE

Natural Feature

Forest / Grove

Area

Only map official state/national forests, not every stand of trees.

Natural Feature

Island

Area

Natural Feature

River / Stream

Area

Use only if water itself is visually obvious to drivers on nearby roads. Do not remap features already present in the built-in Waze water layer unless that layer is incomplete or inaccurate. Map only the typical extent of visible water, not adjacent open space, greenbelt, culvert, meadows, or flood plain. If the river/stream is too narrow to map conveniently with an Area Place, it should not be mapped at all.

Natural Feature

Sea / Lake / Pond

Area

Use only if water itself is visually obvious to drivers on nearby roads. Do not remap features already present in the built-in Waze water layer unless that layer is incomplete or inaccurate. Map only the typical extent of visible water, not adjacent beaches or land. If the feature is too small to map conveniently with an Area Place, it should not be mapped at all.

Natural Feature

Swamp / Marsh

Area

Landmarks

Any Place that functions as a landmark may be represented as an Area Place even if the table above indicates otherwise. A landmark Place is defined as a named, architecturally unique location, locally well known for its uncommon height or iconic exterior appearance, easily visible to and recognizable by passing drivers, that is visually and obviously unlike its immediate surroundings. Horizontal size alone, such as found in vast but nondescript office building complexes, does not qualify a location as a landmark. Nor does fame due to whatever goes on at or inside the location, especially if its exterior is unremarkable or poorly visible to passing drivers.

Landmarks are not to be confused with local references. A local reference is a location used for orientation by those who frequently pass near it. Every landmark is a local reference, but not every local reference is a landmark. For example, the Golden Gate Bridge is a landmark, while an ordinary tire shop with a big, brightly colored sign is a local reference.

Any location may be mapped as an Area Place if the table above allows it for its category, regardless of whether it qualifies as a landmark.

When creating an Area Place for a landmark, assign its primary category to reflect what makes it a landmark. This primary category may have little or nothing to do with the location's owner, operator, or tenants. For example, the Empire State Building is a landmark that also provides space for offices; the primary category of its Area Place is "Tourist Attraction / Historic Site" since that is what makes it a landmark, while its secondary category of "Offices" notes the offices within it. Another example is a small but uncommonly historic and visually distinctive retail building with several destination stores; the building would receive a "Tourist Attraction / Historic Site" Area Place, while the stores would receive Point Places within the building.

Retailers

Some retailers have built dedicated stores with such uncommon exterior design that they are unquestionably landmarks by the definition above. Marking such stores with Area Places may, however, puzzle unfamiliar drivers who will simply see the name of the retailer on their map. They may not understand its significance as a landmark and indeed may confuse the Area Place on their display with an advertisement. As of February 2015[update], it is not encouraged to map any structures built by and dedicated to single retailers as Area Places, regardless of how visually iconic.

Detailed guidance for select categories

The following categories have detailed guidance for how to set them up and organize the data in these places.

Moving

If a point place is moved more than 1046.59 feet (319 meters), the change cannot be saved in WME. Therefore, if a business or other public place has moved a short distance, move the associated point place to the correct location, update the address and delete any photos that are no longer accurate. However, if a business has moved a long distance, remove the place as permanently closed according to the following section and create a new place.

Closed

There are various reasons that a place may not be open for normal business in the long term:

It may be permanently closed or moved away.

It may be under long-term renovation or equipment overhaul, as is sometimes the case with shopping malls, hotels and gas stations.

It may still be under construction but already well known, as is the case with some large destination stores and attractions.

Whatever the reason, Waze users should not be routed without warning to places that are not open for normal business. However, because Waze includes third-party results in searches for places, without a linked Waze place, users may end up navigating to a third-party result with no way of knowing that the place is not open or does not even exist. Therefore, after confirming that a place is not open for business due to any of the above reasons, the following procedures should be used:

General Process Steps

Specific Process Steps

Permanently Closed

Temporarily Closed

Under Construction

1

Search in the Waze app for the name and location of the place.

<<

<<

<<

2

Search WME for the same location. If you see in the app:

a: only a Waze place:

Delete the place and stop.

Continue to the next step.

b: third-party place(s):

Create a Waze place (if not already present).Continue to the next step.

3

Add at the end of the name:

(permanently closed)

(closed until [date])

(opens [date])

4

Add a note in the description:

Reported closed [date]

Reported closed [date], reopens [date]

Opens [date]

5

Ensure the applicable third-party place(s) is linked to the Waze place.

<<

<<

<<

6

Change the open hours to one min/week at a time least likely to be viewed, such as 03:00-03:01 Monday morning.

<<

<<

<<

7

Submit third-party change.

Submit a correction, if possible, to the third-party source to show that the place is closed.

Submit a correction, if possible, to the third-party source and wait until reopening.

Wait until opening.

8

Final cleanup.

Delete the Waze place after the third-party place no longer appears in search results in the app.

Change the place back to normal after reopening.

Change the place to normal after opening.

Flagging

Waze users will frequently flag closed places for deletion, which generates a PUR with the options of ignoring the flag or deleting the place. If the place should be deleted immediately, delete it through the flag, which will send the user a message that the flag was reviewed and approved. If you need to wait to delete the place until third-party results are corrected, wait to handle the flag and then delete the place through the flag. If the place is still open or has just moved a short distance, hit "ignore" on the flag PUR.