To
customers before complain
Please be fair and look around, We are busy or not
busy,
full of people or not full.
And if you happy to complain,
We will be happy with you as well so that you are
happy.

...................................

We
are satisfied and pleased about all reviews on
TripAdvisor which are the truth and positive about
our restaurant. All food is prepared from the main
basic ingredients from scratch when the customers
order their meal, which is why sometimes the
customers have to wait a while longer for their meal
to come if it is busy or many groups come that
night.

We
are dissatisfied about the negative reviews on
TripAdvisor because like this our business goes
slightly down because from reading one or two bad
comments people already decide not to come. They
don‘t give the restaurant a chance to try the food
for themselves. Some people are always dissatisfied
and will always complain about something, even if
nothing happened or something didn‘t go as they
liked. Even though these negative comments are just
a few they get more noticed because they are
negative. People normally focus more on the
negative, which makes potential customers not trust
us, even though we are really good.

Ban Thai restaurant has
received the „best Thai food“ award from a
local newspaper for many years now (every years),
also Banthai got top ten
for the best restaurants in Iceland (DV.
Newspaper 17.06.11) so these negative comments disappoint us and that some potential
customers judge the TripAdvisor comments too harshly
by not coming to us.

Our
menunearly 200items to choose

We offer
a very widerange of dishesand everyone can findsomething to their liking,
whether it is strong ormild, but the
dishes areall markedwith a
chili-signs
so that you cansee the
strength.

The
one to three chili strength dishes are clearly
labelled and are mostly well accepted, but the four
to five chili strength is only for those that are
really used to eating spicy food. This is always
said when the customers order the stronger chili
dishes, just as a warning, to make sure they can eat
them, because we don‘t like our food to get thrown
away. This goes similar to changing the dishes.
We
do not change the dishes to milder or stronger
because it can change the taste and we don‘t know
how strong the customer can tolerate the strength if
the dish would be made stronger.

It‘s just best to keep the dish as it is.

In
the 27 years of being located at the same place and
being under the same owners the restaurant has built
itself a name and many customers come here
regularily so it is disappointing to see

Our
restaurant in comparison to most in Iceland, ours
tend to be cheaper.Given by our entire food ingredient products
are sent from Thailand, we make it more convenient
to the average price range when it should be higher.

Ban Thai
is either way not received as a “fast food”
conditioned restaurant, but more as a "casual / fine
dining".

ATTENTION
:

The
food and service will be slower when there‘s
a full house Our food is made fresh from scratch, it‘s
not pre-made.

BANTHAI 28 YEARS

Thai food is rapidly becoming popular in Iceland and
perhaps would have been more widely accepted had there not been
this stigma that everything is mind blowingly hot. This is not the case, thai food is popular for its subtle
blending of flavours particularly using herbs and roots such as
lemon grass, basil, galangal, krachai, coriander, etc.In our menu, only those dishes marked
, ,
contain chili and all these dishes can be adjusted to your own
tolerance level of chili.Thai food has similarities to both Chinese and Indian foods so if
you like either of these you will like Thai food.

BanThai

BANTHAI IS FINEST THAI RESTAURANT IN ICELAND,WHAT WE GOT ?

The best Thai food 2009, 2010, 2011,
2012, 2013, 2014, 2015, 2016, 2017 and 2018.
Top Ten of the best restaurants in Iceland. dv.
17.06.11and many more...Ban Thai is many famous peple from Iceland and other
country have visited.