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Fiery VUE 1.3.C. Update has been released and is available for download and installation via System Update found on the tool bar under "Help". This release, which updates Fiery VUE 1.3.C, corrects some issues reported in the earlier versions. The update also includes additional printer to the...

When trying to add a powerpoint file from office 365 to Vue, I get the following error: "The office component for this type of file is not installed"
I am using Windows 7 with a fully updated Office 365. Any idea? The only way I can use Vue is to open the file in Powerpoint and then go to the...

After updating to Vue v1.4 to allow Vue to recognize the Xerox C70 machine as a valid fiery product, while the booklet function is listed in the Machine window, in the Vue main window, the only options for booklets are manual fold. Switching to a different fiery model allows stapled booklets. ...

I was able to inspire a customer for Fiery VUE. After I installed the software on his computer to for a DEMO, I noticed that VUE does not support a Xerox C60 with embedded Fiery - FS200 (greyed out - not certified). I was surprised that I had the software installed on my computer and knew it was...

VUE 1.5.6 shows greyed out finishing options,... via driver/CWS finishing options are working
Printing System 15 and the printer model are listed as certified printers,..
What can be wrong? Update planned?
Best regards

Our Xerox 550 was recently replaced with a Xerox C60. When using Fiery Vue we no longer have the option to do the Booklet making we had with the 550. There was one user with Fiery Vue version 1.4.A that was able to do the booklet making until Vue was updated to 1.5.4 and the options disappeared. Is...

When my customer is using Fiery Vue and import some documents that are PDF's, it shut down Fiery Vue. I am assuming this is a version conflict. Can you please confirm that and let me know if there are any updates coming soon. They are using Win 7 x64 with Fiery Vue Version 1.3.I.
The docs...

I have a 8 page portrait letter size PDF that I would like to make a booklet in VUE. My printer shows that the booklet and staple options are available but they are greyed out and unselectable in VUE. Any ideas? I'm using 1.4.A on Windows 10

I have a customer with the latest Fiery Vue. Everything was working fine until recently. Now at least one computer is having problems.
With PDF documents the options for Booklet, staple, and similar items don't show up when we add those file types.
With the same printer selected as above,...

I have a pdf document with both color and non-color images. When I print this document in VUE, color enabled, the B&W images come out very distorted. When I try to print with “Print Back and White” in the color selection tab, nothing happens; it will not print B&W. I’ve tried this on two separate...

We are trying to use Fiery Vue with a Ricoh pro C5110S and it is certified as per Vue test but when we launch Vue we get a Fiery Not Certified Error message. The Fiery system software is up to date.
Any thoughts on what we can try?
Regards
Dave Moffat

Here are the pop ups I am getting out at a customer this started happening when we tried to update Vue on their Win 7 x64 PC's. We have tried to remove the printer, print server properties it will not let us update vue, remove or even use vue.

We are having consistent issues on one workstation when sending anywhere from 60 to 400 documents from Fiery Vue to Fiery Vue Command Workstation. The following error occurs on a fairly regular basis, according to the user who is having the issue, it has only affected them since switching...

Since VUE has limitations on feature use... is there any way I could send to HOLD to make additional settings for the jobs sent. Whenever I use the print function the file is delivered directly to the printer.

Upgraded to vue 1.3.a after doing this I am unable to use my finishing options on a Xerox J75. It shows the options under "capabilities" when adding the printer. When I add a file to VUE the options are grayed out. Version 1.3.8 still works on another PC to the same machine with all the...