Angela Rippon, Gloria Hunniford and Julia Somerville meet
people who have all found ways to reduce what they had previously paid -
including a man so shocked by how much he's been able to knock off his
water bills that he's determined to help his neighbours do the same. The
team also look at the serial switchers whose latest supplier's credit
checks had unexpected consequences and one family's battle to claim back
the care costs that they may never have needed to pay.