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Thursday, April 3, 2008

Malaysan car PROTON recalled for rear whell bearing problem

PROTON is recalling its PROTON Savvy cars to address a possible problem.

In line with PROTON's continuing commitment to quality, regular random checks are conducted on PROTON cars as part of its i.Care programme. The results from the most recent inspection brought to attention the possibility of water entry into the rear wheel-bearing which could lead to a malfunction of the affected components.

PROTON's Managing Director Dato' Syed Zainal Abidin Syed Mohamed Tahir said, "The safety and satisfaction of our customers is a primary concern. As a precautionary measure, we are recalling all Savvy's for inspection and repair. We do apologise to all the Savvy owners for any inconvenience".

The recall will affect a total of 34,000 Savvy cars and PROTON will conduct the necessary checks and replacements at no cost to the customer. All PROTON Savvy owners are advised to take their cars to the nearest PROTON EDAR or EON service branches for an inspection. This recall is purely a precautionary measure as the convenience and safety of its customers is PROTON's highest priority.

Customers are therefore encouraged to immediately contact the nearest Proton Edar or EON service branch for an appointment to have their cars inspected.

As an alternative, please call PROTON i-Care at 1-300-880-888. Our staff will be happy to answer any queries that you may have as well as assist in making an appointment with a service centre.

PROTON assures its customers that it appreciates the trust and confidence reposed by its customers in its products. PROTON sincerely regrets any inconvenience to its customers.

PROTON thanks all of its customers for their patience and understanding and their support.

View the full listing of Proton Edar Service Centres, EON Service Centres and our Authorised Service Dealers.

About PROTONPROTON, was established in 1983, and is Malaysia's 1st National manufacturer of automobiles. With operations in key market centers from UK and Western Europe to the Middle East, and across South-East Asia and Australasia, PROTON produces cars to suit a range of consumer demands and preferences. The offerings include versatile and reliable four-door family vehicles, two-door hatchbacks for the young-at-heart, luxurious and stylish executive sedans, as well as the world-renowned sports cars from Lotus.

PROTON’s inception as a key driver of national development has seen the brand accelerate its learning curve through technology transfer with strategic partnerships and technical collaborations. PROTON cars are now steadily on track to achieving the mission for the future, gearing up to achieve the promise of a marquee which builds cars with passion and soul; cars which are a delight to drive and a pleasure to own.