×
We are aware of an issue with notifications and video recordings that is impacting some customers. Our team is actively investigating this and will provide an update as soon as possible. We appreciate your patience and apologize for the inconvenience. You may check on the current status of Arlo’s systems anytime by visiting: https://status.arlo.com/ Thank you, Arlo Team

×
We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..

×
We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..

Re: Arlo doorbell counts against 5 devices?

Cloud Storage

You read that right. Although the Audio Doorbell isn’t camera-equipped, Arlo offers cloud storage for it…well, cloudaudiostorage. Calls made through the audio doorbell are recorded and saved to the cloud for 7 days. You can listen to past recordings using the Arlo app. Unfortunately, this also means that adding a doorbell will count against your 5 camera limit. While Arlo offers free cloud storage, the offer is limited to 5 cameras per account."

Brian

If you look at their source, that tweet has the real limit for a basic plan.

Yes, they do not count towards your camera limit on your plan. For example, on a basic plan you can have up to 5 cameras, 2 doorbells and five chimes.

Re: Arlo doorbell counts against 5 devices?

Cloud Storage

You read that right. Although the Audio Doorbell isn’t camera-equipped, Arlo offers cloud storage for it…well, cloudaudiostorage. Calls made through the audio doorbell are recorded and saved to the cloud for 7 days. You can listen to past recordings using the Arlo app. Unfortunately, this also means that adding a doorbell will count against your 5 camera limit. While Arlo offers free cloud storage, the offer is limited to 5 cameras per account."

Re: Arlo doorbell counts against 5 devices?

Cloud Storage

You read that right. Although the Audio Doorbell isn’t camera-equipped, Arlo offers cloud storage for it…well, cloudaudiostorage. Calls made through the audio doorbell are recorded and saved to the cloud for 7 days. You can listen to past recordings using the Arlo app. Unfortunately, this also means that adding a doorbell will count against your 5 camera limit. While Arlo offers free cloud storage, the offer is limited to 5 cameras per account."

Brian

If you look at their source, that tweet has the real limit for a basic plan.

Yes, they do not count towards your camera limit on your plan. For example, on a basic plan you can have up to 5 cameras, 2 doorbells and five chimes.