This article offers a leadership. It offers a leadership model for enhancing service delivery within local government. Applying modernist qualitative methodology, particularly a combination of casing and grounded theory, ...

The ever-growing number of women in the contemporary workforce is presenting numerous challenges to organisations, employees and their families. The aim of this study was therefore twofold, namely, to explore how 21st ...

The primary aim of the study is to describe an initiative to effect organisational change at a previously disadvantaged school in South Africa’s Gauteng Province. Qualitative methods were used to collect and analyse data ...

The social construction of frontline employees’ client service plays a major role in organisational success. This study illuminated why frontline personnel are reluctant to accept organisational change which is in line ...

A are opportunity presented itself to undertake an explorative qualitative study of the perceptions and experiences
of an authentic lesbian who was for some time an employee of the South African Department of Defence ...

This article is a follow-up on the autobiographical sketch, of a lesbian entitled: Fleet of Hope and offers social science comments on this “insider” account. After the South African Department of Defense’s Policy on the ...

Since the dawn of the new democracy in South Africa, the media has been fraught with episodes of dissatisfaction among stakeholders about the service delivery record of municipalities. The aim of this study is, therefore, ...

The purpose of this study was to explore how a small group of white South African men going through menopause attached meaning to this major event in their lives, and also how it affected the decisions they took as leaders ...

This introduction to this special edition of the Journal dealing with recent qualitative work undertaken by local industrial
psychologists, sketch the nature of qualitative research globally, its position in South Africa, ...

Many companies that have implemented an Enterprise Resource Planning (ERP) system do not reap the intended benefits of the potential inherent in these systems despite their exorbitant implementation cost. The reasons for ...

As with each living organism, it is proposed that an organisation possesses a genetic code. In the fast-changing business environment it would be invaluable to know what constitutes organisational growth and success in ...

The literature on synergy suggests that synergy is systemic and hence should be viewed in the context of processes, but that an integrative definition of this phenomenon does not exist. Against this background the article ...