311 Open Data

311 Open Data is part of the Open City initiative which guides the development of innovative solutions to connect Edmontonians to information, programs, services and engagement opportunities.

311 Requests

311 responds to approximately 2 million inquiries a year.

Data sets provide the volume of requests for various services and displays which services are more popular in specific neighbourhoods and wards. All types of service and information requests are displayed over 3 years. Data is refreshed twice daily.

Open status means the service request has been received and assigned to the appropriate City area for review and action. Response times are dependent on several factors including weather conditions, availability of resources and assessed priority of the work required.