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Product Manager, Email DeliverabilityiContact

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Marketing Morrisville, NC, United States Vocus, Inc. is a leading provider of cloud marketing software that helps businesses reach and influence buyers across social networks, online and through media. Vocus provides an integrated suite that combines social marketing, search marketing, email marketing and publicity into a comprehensive solution to help businesses attract, engage and retain customers. Vocus software is used by more than 120,000 organizations worldwide and is available in seven languages. Vocus is based in Beltsville, MD with offices in North America, Europe and Asia. Find out more at http://www.whyworkatvocus.com and find us on Facebook at Vocus Careers.

Product Manager, Email Deliverability
As a Product Manager for Email Deliverability, you will provide strong leadership in the development of Vocus? content delivery systems for email. Working with customers, engineering, marketing, sales and support, you will be responsible for product management activities, which include:
Championing the developing of innovative features, products and services inside and outside the organization
Research and analysis of external customer requirements
Requirements definition
Regular field communications such as product roadmap updates and sales support
Sales training
Enhancement request management
User experience design and optimizations
Competitive analysis
Development of business cases for product enhancements
Support the creation of technical content such as documentation, white papers and presentations
Work is non-routine and complex, involving the application of advanced technical and business skills in a specialized product area. The successful candidate will have 3+ years of overall customer facing experience (Product Management, Consulting/System Integrators, Sales Support, Professional Services, Software Support, Senior IT or Senior Software Development) and 1+ years of product management experience.

Qualifications:
Strategic thinker who sees the big picture while still able to focus on the details
Able to effectively build consensus through well-articulated and researched strategy, business plans and justification
Self-starter who is able to independently carry out customer research and analysis
Excellent verbal and written communications skills
Outstanding analytical and problem-solving skills
Strong team player with good interpersonal skills
Detail oriented, with the ability to handle a diverse number of concurrent activities
Strong organizational and procedural skills
The ideal candidate will also have some or all of the following additional qualifications:
Exposure to email marketing or email deliverability
Experience with designing products and services for email marketing
Knowledge of web technology including Web 2.0, AJAX, Web Services