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Reviews

Took in daughters computer which would not turn on. Thought we would have to purchase a new computer, but David and Brent were able to get it working and restored documents at a fraction of the cost. Loved this place! Very knowledgeable and fast service. Was able to get the computer back the same day.

Facebook User

Guys here are very knowledgeable, and create a very comfortable and productive environment. Great prices for great work! Definitely recommend.

Facebook User

Facebook User

David is a Mac & Apple expert who really knows his stuff. He has been for an long time. If you need anything done with your Mac, iPhone or Apple Product, why not go to the best. He places a high premium on quality service too. You'll be happy he helped you!

Facebook User

Excellent experience. Outstanding service from start to finish. Thank you to all the people who got my Ipad fixed and back to me!!!

Facebook User

My MacBook Pro is revved up with a major RAM boost from Experimac. What a relief. The service here is highly knowledgeable and easy to understand even if you are not a gear head. If you are in a creative business, you should come here for service and upgrades, trade ins and new equipment.

Yelp User

Great service!

Facebook User

I'm ashamed to admit I was once ripped off to the tune of $800 buying a used Mac laptop on Craigslist. I bought my next one brand new from Apple because I was too afraid to even LOOK at eBay, Craigslist, and local Facebook buy & sell groups after that! I winced when I visited Experimac this weekend and saw the low prices on used, beautiful, thoroughly tested and serviced laptops that sparkled and looked brand new. And what I shame that I chunked the rip-off laptop because chances are Experimac could have fixed it! Ugh! Very expensive lesson learned. The next time I need a computer, phone or iPad, or want to repair or sell one I already own, I know exactly where to go.

Facebook User

I bought a MacBook Pro for my son for school. I called in early Friday because I knew we would be short for time on Saturday. We knew what we needed and the Experimac crew also made some nice recommendations (which we heeded). We walked in, grabbed the laptop and went on about our very busy day. Thanks so much for the wicked friendly, quick and thorough service. These people are absolutely brilliant!!

Facebook User

So helpful to get real service and know how with reasonable pricing. Plus, the memory upgrade was fast! Beautiful store.

Facebook User

I just got my MacBook Pro back from Experimac. I consulted with the owner David on upgrade options and decided on maxing out the ram, replacing the primary HD w/ an SSD drive, and replacing the SuperDrive w/ another SSD. I've now got a screaming machine w/ 1.5TB of internal storage (and no moving parts), 16gb ram, and a portable USB SuperDrive. Turnaround on this service was quick and the price was exactly as quoted, and reasonable. I will definitely use Experimac again. Curious what they can do w/ an older model iMac. I highly recommend this new establishment in west Houston.

Yelp User

They replaced my iPhone 6's screen while I waited - in and out in less than 30 minutes and a fair price. Very smart and friendly staff and lots of good deals it seems on gently used mac hardware.

Facebook User

The time it takes to get a phone screen repaired is fantastic. Other places take two hours but here it takes around ten fifteen minutes and the customer service is great.

Facebook User

David was so helpful! Very knowledgable and was able to transfer everything from my MacBook that was non responsive due to irreparable water damage, onto the MacBook that I purchased from Experimac. Very professional and I will be referring everyone I know to them!

Facebook User

Very knowledgeable! Fantastic service! They repaired my "vintage" MacBook while I waited, gave expert advice, and offered superb hospitality!

Facebook User

These guys are awesome-they find out your needs before suggesting options. They're raving fans of Apple first so not only do I like them immediately based on this but they know what they're talking about. They're geeky techies and they were just awesome to do business with!! Call. Go by. Message them. Just don't buy until you talk to them. What you think you want may not be what's best for you.

Facebook User

I went there to specifically to purchase a charger for my iPhone. They checked out the issue and determined my phone needed repair instead of a new charger and suggested I go to AT&T. Thank you David and the gang for your help and making my day by not forcing me to spend money on that new charger.

Facebook User

I recently got my MacBook Pro back from Experimac. I consulted with the owner David on upgrade options and decided on maxing out the ram, replacing the primary HD w/ an SSD drive, and replacing the SuperDrive w/ another SSD. I've now got a screaming machine w/ 1.5TB of internal storage (and no moving parts), 16gb ram, and a portable USB SuperDrive. Turnaround on this service was quick and the price was exactly as quoted, and reasonable. I will definitely use Experimac again. Curious what they can do w/ an older model iMac. I highly recommend this new establishment in west Houston.

Google User

We had a great experience at Experimac W. Houston. Bought a pre-owned Ipad for much less than a new one. I would highly recommend this store for all your Apple needs. C.M Houston

Facebook User

Could not be happier with our experience at Experimac! Knowledgeable hands-on owner David Scarbrough took great care to make sure my daughter had exactly what she needed for her new computer and gave her a generous allowance/trade-in on her old Mac and iPhone. You'll love this new store. It's also a very attractive space and has a big screen TV for your viewing pleasure. Football this afternoon. Check it out!

Facebook User

David Scarborough and gang are the bomb. They talk geek with you but don't talk over your head - sharing ideas and educating you on products without 'selling, selling, selling'. I've upgraded by Macbook to an older model with them - because in the long run, it's better FOR ME. I can replace components as needed instead of having to repurchase a whole new machine. I really enjoy going here and feel good about recommending his shop for anything Apple or Mac. I drive all of the way from The Woodlands to come see them because I trust them head and shoulders above everyone else. Highly recommend....

Google User

David hooked me up with a RAM boost that saved me from having to rush out to buy a new MacBook Pro. Very convenient location, knowledgeable staff, personalized service, fast and cost-effective. Thank you, Experimac!

Google User

My son's iPhone screen was cracked and the Experimac team replaced it while we waited and it was just as good as the Apple Store, minus the crowds, the wait of several hours and the pain of parking. They have an impressive line up of pre-owned Macs and plentiful accessories. The owner is one of the top Apple experts in town so if you're looking for advice on when to repair versus upgrade, stop by and ask the actual geniuses.

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.