Not sure Cisco MediaSense is right for you and your organization? The technical overview describes the basics: how to use, where it fits in the architecture, and some requirements.

Cisco MediaSense is an open standards, network-based platform that provides recording, playback, live streaming, and storage of media, including audio and video, with rich metadata to facilitate easy use. Cisco MediaSense provides an efficient, cost-effective foundation for capturing, preserving, and mining conversations..