If you have forgotten your password, go to this link https://pharmacy.shaws.com/shweb//#/forgotPassword and just enter your email address. We will send you an email with a link that you can use to reset your password. Alternatively, you can also use the ‘Forgot password?’ option on the sign in page of the mobile app.

We may have just upgraded your app, in which case, you’ll need to go through a one-time process to update your account. Please enter your username and we’ll send you a link to a web page to create a new password.

While nearly all prescriptions can be filled through the Mobile App, there are a few that cannot due to various state regulations. If you try to refill one of these prescriptions, the Mobile app will inform you that it cannot be refilled. If you have any questions about these prescriptions, please contact the pharmacy.

You can easily manage a number of preferences in the Account Page of your mobile app. These include:

Time zone

Phone number and email address

Hiding and showing prescriptions in your prescription list

Language (if available)

To manage the timing and frequency of your notifications, go to the Reminders area of your mobile application.

Mobile app features

The pharmacy mobile app goes beyond the text experience and provides you with more functionality and control. With the mobile app, you can order refills from a list, refill by scan, view Rx history, transfer scripts, , manage reminders and much more.

Refill from Prescription List

This screen displays the all your medications along with the prescription number, pharmacy where it was last filled, fills left and when it was last filled. You can refill a prescription by selecting it from the list. This will display the Drug details page where you can click the Order refill button to request a refill.

Refill by Typing Prescription Number

You can refill your prescriptions without signing in to the app by typing in your prescription information.

Transfer Prescriptions from other Pharmacies

You can easily transfer your prescriptions from non-mscripts pharmacies to a mscripts pharmacy.

Find a Pharmacy

This feature allows you to search for your nearest mscripts pharmacy or look for mscripts pharmacies elsewhere. You can also get directions, see the pharmacy hours, and contact the pharmacy (with click-to-call functionality).

Manage Doctor Information

My Doctors allows you to organize your doctor/patient relationship. You can see your healthcare provider's contact information and call or fax the doctor directly.

Manage Account Information

You can use this feature to manage your notification and prescription display preferences, change your time zone, and more.