Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium

The discount generator is broken for the last 12 day I have the same discount and many other the same. I have created a ticket 9 times and no response from Plarium at all.

This is so unfair some players have 80% off crystals for 12 days now while others have skin's.

Where else can I find help?

I've had the same discount a few times in a row, never 12 though. I guess if it gets stuck on a discount you don't like then submit a ticket to support. If it keeps giving you one you like then lucky you.

Any opinions expressed by me are my own and do not necessarily represent the opinions of or constitute official statements by Plarium.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium

The discount generator is broken for the last 12 day I have the same discount and many other the same. I have created a ticket 9 times and no response from Plarium at all.

This is so unfair some players have 80% off crystals for 12 days now while others have skin's.

Where else can I find help?

dont understand why there is this forum ,as you can see warwas has made 9 tickets to our lovely and helpfull support team and got no respons and still you keep telling us to make tickets ...yeah sure.

let the support team read the forum maybe than this forum wil ad something to the game and we get better help.

You'd have to take that up with plarium leadership, nothing we can do about it here. Many people have asked why the devs don't ever go on the forums, only answer I've seen was that they're too busy.

I still have no reply from Plarium or response. I was not asking Moderators to do anything just asking if we have another place to report issue's regarding Plarium? as this ticket system clearly does not work!

I have been very patient regarding this issue and yet all this time later 0 help from Plarium. I have all the proof of the ticket's and lack of reply from Plarium I just need to know who or where to send it all to?

In the hope of some kind of support/help leaving issue's like this unresolved is wrong.

The discount generator is broken for the last 12 day I have the same discount and many other the same. I have created a ticket 9 times and no response from Plarium at all.

This is so unfair some players have 80% off crystals for 12 days now while others have skin's.

Where else can I find help?

dont understand why there is this forum ,as you can see warwas has made 9 tickets to our lovely and helpfull support team and got no respons and still you keep telling us to make tickets ...yeah sure.

let the support team read the forum maybe than this forum wil ad something to the game and we get better help.

You'd have to take that up with plarium leadership, nothing we can do about it here. Many people have asked why the devs don't ever go on the forums, only answer I've seen was that they're too busy.

I still have no reply from Plarium or response. I was not asking Moderators to do anything just asking if we have another place to report issue's regarding Plarium? as this ticket system clearly does not work!

I have been very patient regarding this issue and yet all this time later 0 help from Plarium. I have all the proof of the ticket's and lack of reply from Plarium I just need to know who or where to send it all to?

In the hope of some kind of support/help leaving issue's like this unresolved is wrong.

As far as I'm aware there's nobody above support for you to contact. I've told the CMs about the discount generator issue though, so it should be in the list of things to fix.

Any opinions expressed by me are my own and do not necessarily represent the opinions of or constitute official statements by Plarium.

The discount generator is broken for the last 12 day I have the same discount and many other the same. I have created a ticket 9 times and no response from Plarium at all.

This is so unfair some players have 80% off crystals for 12 days now while others have skin's.

Where else can I find help?

dont understand why there is this forum ,as you can see warwas has made 9 tickets to our lovely and helpfull support team and got no respons and still you keep telling us to make tickets ...yeah sure.

let the support team read the forum maybe than this forum wil ad something to the game and we get better help.

You'd have to take that up with plarium leadership, nothing we can do about it here. Many people have asked why the devs don't ever go on the forums, only answer I've seen was that they're too busy.

I still have no reply from Plarium or response. I was not asking Moderators to do anything just asking if we have another place to report issue's regarding Plarium? as this ticket system clearly does not work!

I have been very patient regarding this issue and yet all this time later 0 help from Plarium. I have all the proof of the ticket's and lack of reply from Plarium I just need to know who or where to send it all to?

In the hope of some kind of support/help leaving issue's like this unresolved is wrong.

As far as I'm aware there's nobody above support for you to contact. I've told the CMs about the discount generator issue though, so it should be in the list of things to fix.

Should be?

All this time later a simple issue takes how long to fix I wonder?

Still not working and is breaking fair play rules as some players are benefiting while other's are not.

Some player's have this discount generator stuck on 75% off troops while other's are stuck on useless one's like skin's so it's clear some are gaining from this bug while other's are at a loss.

From the start of this thread I have reported the bug to plarium weeks ago as of yet no reply no word of a fix nothing.

As a long serving player I feel plarium should at the very least reply or the support ticket system is also not working?

Still not working and is breaking fair play rules as some players are benefiting while other's are not.

Some player's have this discount generator stuck on 75% off troops while other's are stuck on useless one's like skin's so it's clear some are gaining from this bug while other's are at a loss.

From the start of this thread I have reported the bug to plarium weeks ago as of yet no reply no word of a fix nothing.

As a long serving player I feel plarium should at the very least reply or the support ticket system is also not working?

Unfortunately, I don't have any information on how it will take to fix this issue. However, the only way to do it is to contact Support. They will check your account information and pass the necessary details to our devs.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium

Still not working and is breaking fair play rules as some players are benefiting while other's are not.

Some player's have this discount generator stuck on 75% off troops while other's are stuck on useless one's like skin's so it's clear some are gaining from this bug while other's are at a loss.

From the start of this thread I have reported the bug to plarium weeks ago as of yet no reply no word of a fix nothing.

As a long serving player I feel plarium should at the very least reply or the support ticket system is also not working?

Unfortunately, I don't have any information on how it will take to fix this issue. However, the only way to do it is to contact Support. They will check your account information and pass the necessary details to our devs.

PLEASE READ BEFORE YOU MAKE A REPLY!!!

I HAVE MADE ALREADY 9 TICKETS TO SUPPORT FROM THE START OF THIS THREAD

I HAVE MADE ALREADY 9 TICKETS TO SUPPORT FROM THE START OF THIS THREAD

NOT HARD TO READ AND ALSO CHECK YOUR SPELLING.

If your ticket was in BUG reports category, you should have received a letter saying that the ticket will be closed and the info will be tested. If they need more details from you, they'll contact you. There's no need to create additional tickets for the same issue.

Also, on Forum we are unable to help with technical issues. We can only assist you with gameplay questions. We are not technical Support, and if you need technical help, you need to contact them directly: https://plariumsupport.zendesk.com/hc/en-us/requests/new. Unfortunately, they don't read threads on Forum.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium