This free online course provides a more detailed view of what SAP Leonardo design-led innovation actually means. With the help of a case study inspired by real customer projects, you’ll gain a basic understanding of how design thinking and doing is practiced during the different phases of an SAP Leonardo engagement.

Course information

Course Summary

This course is the follow-up to the SAP Leonardo Design-Led Engagements Demystified course.
With the help of a case study inspired by real customer projects, you’ll gain an in-depth understanding of the different phases of an SAP Leonardo engagement.
You’ll discover methods and activities to run with your customers or end users that fully leverage the potential of the SAP Leonardo design-led development process, from exploring transformational business opportunities in the early phases, to creating a highly-functional proof of concept on reference architecture.

In this course, you’ll:

Discover the different types of SAP Leonardo engagements

Learn about the jobs to be done throughout an SAP Leonardo engagement

See the outcomes, activities, and goals of the four different phases of the SAP Leonardo design-led innovation process

This course is the second step of a learning journey for anyone interested in SAP Leonardo design-led engagements.
Together with some additional training, it gives you the skills you need to act as a leader or designer in SAP Leonardo customer design engagements.

Course Structure

This nutshell course differs from other openSAP courses in that it’ll take only 3 hours to complete, and all the content will be available to you at the start of the course.

We know you have a hectic schedule, so we’ve created short modules that cover need-to-know information about SAP Leonardo design-led engagements. The modules contain:

Videos (approx. 5 minutes each) that cover the key topic

Self-test questions to check your understanding of the videos

Additional resources to continue building your knowledge

After you’ve worked through all the sections, you can do a course assignment and earn points towards a record of achievement (minimum score of 50% required).

You don’t need to complete the course in one sitting. Feel free to dip in whenever you have some time.

Course Prerequisites

Course contents

1. Introduction to the Course

2. SAP Leonardo Engagements Tracks

3. Jobs to Be Done

4. The Explore Phase

5. The Discover Phase

6. The Design & Prototype Phase

7. The Deliver Phase

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Course Assignment

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If you have purchased an openSAP, course reactivation option from the SAP Store, enter the reactivation code below. Once you redeem the reactivation code, you will have 8 weeks to complete the requirements to earn a Record of Achievement.

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This course is offered by

Andrea is a veteran of Design Thinking in software. With more than 10 years of practicing and teaching design thinking, she has applied the approach to software solutions, product strategy and services.

Andrea has been instrumental in leading the organizational transformation of SAP into an organization that practices Design Thinking throughout the world.

Hailey is a design-thinking coach and instructional designer at SAP. She applies and teaches the approach to customers, partners, and within the SAP community, instilling confidence in others to adopt and scale design thinking and business model innovation. Her background in storytelling and information technology fuels her passion for understanding, defining, and solving complex challenges, and giving people the tools to explore and solve them together.

Julian Vanderhost is an instructional designer on the SAP Design team. His focus is to enable the SAP ecosystem on the SAP Leonardo design-led development process. Julian joined SAP in 2015, and has held various positions as a project and product manager. Some of his previous projects include the HanaHaus chatbot and Project Propel empowered by SAP.

Sylvie Charpentier is a senior Design Thinking coach and instructional course designer at SAP. With more than 10 years of experience managing software development and quality assurance teams , she is passionate about practicing and teaching Design Thinking, especially applied to the software industry. As a professional business coach, Sylvie’s main goal is always to help people grow and develop their skills.

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openSAP provides free Massive Open Online Courses (MOOCs) to everyone interested in learning about SAP’s latest innovations and how to survive in the digital economy. openSAP Enterprise MOOCs leverage tried and trusted classroom concepts, including gamification, and discussion forums to interact with peers and experts.