Legal

Customer Privacy Policy

Introduction

Tesla, Inc. and its affiliates (“Tesla”) respect your concerns about privacy. This Privacy Policy explains Tesla’s policies and procedures regarding information we collect from or about our customers and their use of our products and services. Tesla intends to provide you with a level of comfort and confidence in how we collect, use, share, and safeguard information that we collect. This Privacy Policy also explains how you can contact us if you have any questions or concerns. By providing information to us or by using our products or services, you agree to the terms and conditions of this Privacy Policy.

Information We May Collect

We collect three main types of information related to you or your use of our products and services: (1) information from or about you or your devices; (2) information from or about your Tesla vehicle; and (3) information from or about your Tesla energy products. Depending on the Tesla products and services you request, own, or use, not all of these types of information may be applicable to you.

From or about you or your devices

We may collect information from or about you (such as your name, address, phone number, e-mail, payment or financial information, information about your family, etc.) or your devices in a variety of ways, including:

Through the Services: We may collect information from or about you through our websites, software applications, social media pages, e-mail messages, or other digital services (the “Services”), e.g., when you sign up for a newsletter, make a purchase, or register your product with us.

From other sources: We also may receive information about you from other sources, such as public databases, joint marketing partners, certified installers, third-party vehicle repair or service centres, and social media platforms. We also may receive information about you, members of your family, persons with whom you have financial arrangements (e.g. joint account) or business partners from you or from credit reference and fraud prevention agencies (who may search the electoral register). This includes information that other organisations give us, when you apply for an account, or which we or they learn from the way you use and manage your account(s). If you give us information about someone else, you are responsible for ensuring that the information is accurate and that these persons have been informed about and agree to the processing of their information as described in this Privacy Policy, including assessing your collective financial situation.

My Tesla: Customers who purchase certain Tesla products will receive a My Tesla account, which is hosted on our website. We may collect and process the following types of data for your My Tesla account that you elect to provide to us: your customer registration information; the status of your order; warranty and other documentation for your Tesla products; and general information about your Tesla products (including, for example, vehicle identification number or other product serial number, service plan information, or connectivity package), insurance forms, driver’s licenses, financing agreements, and similar information. You can access your My Tesla account to update the information from or about you in that account at any time.

Offline: We may collect information from or about you offline, such as when you visit a Tesla store or repair facility, attend one of our events, sign up for a test drive, place an order over the phone, or contact our customer services or sales department.

Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the name and version of the Services (such as the Tesla App) you are using. We use this information to ensure that the Services function properly.

When you visit our website or otherwise use our Services, we may use cookies, pixel tags, analytics tools, and other similar technologies to help provide and improve our Services, and as detailed below:

Cookies: Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other web traffic data. Our service providers and we use the information for security purposes, to facilitate online navigation, to display information more effectively, to personalize your experience while using the Services, and to otherwise analyse user activity. We can recognize your computer to assist your use of the Services. We also gather statistical information about the usage of the Services in order to continually improve their design and functionality, understand how the Services are used, and assist us with resolving questions regarding the Services. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and to display them to you. We may also use cookies in online advertising to see how you interact with our advertisements, and we may use cookies or other files to understand your use of other websites.

If you do not want information collected through the use of cookies when using your My Tesla account or our website, there is a simple procedure in most browsers that allows you to automatically decline cookies or gives you the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. However, if you do not accept these cookies, you may experience some inconvenience in your use of the Services. For example, we may not be able to recognize your computer, and you may need to log in every time you visit the applicable Services.

Pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Services to, among other things, track the actions of users of the Services (including e-mail recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Services and response rates.

Analytics tools: We use website and application analytics services provided by third parties that use cookies and other similar technologies to collect information about website or application use and to report trends, without identifying individual visitors. The third parties that provide us with these services may also collect information about your use of third-party websites.

You can learn about Google’s practices in connection with this information collection and how to opt out of it by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

From or about your Tesla vehicle

We may collect a variety of information from or about your Tesla vehicle, including:

Telematics log data: To improve our vehicles and services for you, we may collect certain telematics data regarding the performance, usage, operation, and condition of your Tesla vehicle, including the following: e.g., vehicle identification number; speed information; odometer readings; battery use management information; battery charging history; electrical system functions; software version information; infotainment system data; safety-related data and camera images (including, e.g., information regarding the vehicle’s SRS systems, braking and acceleration, security, e-brake, and accidents); short video clips of accidents; information regarding the use and operation of Autopilot, Summon, and other features; and other data to assist in identifying issues and analysing the performance of the vehicle. We may collect such information either in person (such as during a service appointment) or via remote access.

Remote analysis data: We may be able to dynamically connect to your Tesla vehicle to diagnose and resolve issues with it, and this process may result in access to personal settings in the vehicle (such as contacts, browsing history, navigation history, and radio listening history). This dynamic connection also enables us to view the current location of your vehicle, but such access is restricted to a limited number of personnel within Tesla.

Other vehicle data: In order to help improve our products and services, we may collect and store other vehicle data, such as: data about accidents involving your Tesla vehicle (e.g., air bag deployment and other recent sensor data); data about remote services (e.g., remote lock/unlock, start/stop charge, and honk-the-horn commands); a data report to confirm that your vehicle is online together with information about the current software version and certain telematics data; vehicle connectivity information; data about any issues that could materially impair operation of your vehicle; data about any safety-critical issues; and data about each software and firmware update. We may collect such information either in person (e.g., during a service appointment) or via remote access.

Service history: In order to facilitate the servicing of your car, we may collect and process data about the service history of each Tesla vehicle, including, e.g., the customer’s name, vehicle identification number, repair history, any outstanding recalls, any bills due, any customer complaints, and any other information related to its service history.

Charging station information: We may collect information regarding the charge rate and charging stations used by you (including outlets) in order to, e.g., analyse which charging stations are being utilized, how long and efficient battery charges are, and where additional charging stations are needed.

Advanced features:

We may provide you with features in your Tesla vehicle, such as the real-time traffic feature, Autopilot, Summon, or other features which make use of the road segment data of your vehicle, and we may share this data with partners that contribute similar data to help us provide the service. We also may collect similar data in connection with other features and may share it with business partners where necessary to provide the feature to you, but we will only collect and share the data in a way that does not personally identify you. We also only collect and share this data if these features are enabled in your vehicle, though your vehicle may send this data to Tesla and its partners even if you are not actively using a feature that needs this information. You can enable or disable the collection and sharing of this data at any time via the “DATA SHARING” setting in Controls > Settings > Safety & Security.

To further help develop and improve autonomous safety features, we may collect short video clips using the car’s external cameras to learn how to recognize things like lane lines, street signs, and traffic light positions. These short video clips are not linked to your vehicle identification number and we have ensured that there is no way to search our system for clips that are associated with a specific car. You can enable or disable the collection of these clips any time via the “DATA SHARING” setting in Controls > Settings > Safety & Security.

If you no longer wish us to collect Telematics Log Data or any other data from your Tesla vehicle, please contact us as indicated in the “How to Contact Us” section below. Please note that, if you opt out from the collection of Telematics Log Data or any other data from your Tesla vehicle (with the exception of the Data Sharing setting detailed above), we will not be able to notify you of issues applicable to your vehicle in real time, and this may result in your vehicle suffering from reduced functionality, serious damage, or inoperability, and it may also disable many features of your vehicle including periodic software and firmware updates, remote services, and interactivity with mobile applications and in-car features such as location search, Internet radio, voice commands, and web browser functionality.

From or about your Tesla energy products

We may collect a variety of information from or about your Tesla energy products from you, via a certified installer or from the installed products (directly or via paired equipment, such as an inverter), including:

We may collect information about your product, such as your installation date, number of products installed, and serial number(s).

In order to provide and improve our energy products and services, we may collect data regarding where your product is installed and how it is configured, data related to the product’s use and performance, data regarding your aggregate home energy consumption, and other data relevant to diagnose issues.

If you no longer wish us to collect performance data or any other data from your Tesla energy product, please contact us as indicated in the “How to Contact Us” section below. Please note that if you opt out from the collection of performance data from your Tesla energy product, we will not be able to notify you of issues applicable to your energy product in real time, and this may result in your energy product suffering from reduced functionality, serious damage, or inoperability, and it may also disable many features of your energy product including periodic software and firmware updates.

How We May Use Information We Collect

We may use information we collect to communicate with you, to provide and improve our products and services, and for other purposes. Examples of how we use information for these purposes are provided below.

To communicate with you

We may use information we collect to communicate with you, such as:

To respond to your inquiries and fulfil your requests, such as to send you newsletters or product information, information alerts, or brochures.

To advise you of important safety-related information or to notify first responders in the event of an accident involving your vehicle.

To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.

To present products and offers tailored to you and to enhance our lists with information from other sources.

To allow you to participate in contests and similar promotions and to administer these activities.

To facilitate social sharing and communications functionality.

Your communication choices:

Receiving electronic communications from us or our affiliates: If you no longer want to receive marketing-related e-mails from us or our affiliates, you may opt out of receiving them by following the opt-out instructions in any e-mail received from us or by contacting us at the address below. Please note that we may still send you important administrative and safety messages even if you opt out of receiving marketing e-mails.

Receiving marketing-related calls from us: If you receive a marketing-related call from us and do not want to receive similar calls in the future, simply ask to be placed on our “do not call” list. Please note that we may still call you regarding administrative, safety, or product service issues even if you opt out of receiving marketing calls.

To provide and improve our products and services

We may use information we collect to provide and improve our products and services, such as:

To complete and fulfil your purchase, e.g., to process your payments, have your order delivered to you, communicate with you regarding your purchase, and provide you with related customer service.

To provide service to your Tesla product, such as to contact you with service recommendations and to deliver over-the-air updates to your product.

To develop and promote new products and services, and to improve or modify our existing products and services.

To analyse and improve the safety and security of our products and services.

To deliver any other services you have requested.

For other purposes

We also may use information we collect for other purposes, such as:

For our business purposes, such as: data analysis; audits; fraud monitoring and prevention; identifying usage trends; determining the effectiveness of our promotional campaigns; and operating and expanding our business activities.

For credit reference and fraud prevention purposes, such as: to check and manage your eligibility for credit, your details, application and account(s); to carry out assessment, testing, including for credit and behaviour scoring, statistical, market and product analysis; to check information relating to members of your family, persons with whom you have financial arrangements, or business partners; to meet our regulatory obligations, prevent, detect, and prosecute money laundering, fraud, or other similar crimes; to locate you and recover any debts you owe; to cross-check details on proposals or claims for all types of insurance; and to process and collect charges.

Except as described above and below, Tesla may use or share information that does not personally identify you for any purpose, such as for operational or research purposes, for industry analysis, to improve or modify our products and services, to better tailor our products and services to your needs, and where legally required.

Paperless Direct Debit

When claiming a payment from the customer’s bank account, the name Tesla Financial Services Limited will appear on the customer’s statement along with the payment due.

The Service User Number of Tesla Financial Services Limited is 504729.

The Reference number is the 6 figure RN number assigned by Tesla to the customer when the vehicle is ordered.

Direct Debit Guarantee

Letter of Confirmation

The Direct Debit Instruction will be confirmed to the customer along with the advance notice and will be sent via the email address provided by the customer no later than 10 (number of working days in accordance with advance notice period) working days prior to the first collection date.

Tesla Limited is authorised and regulated by the Financial Conduct Authority for credit broking. Firm registration number 677768.

We may share information we collect with our service providers and business partners, with other third parties you authorize, with other third parties when required by law, and in other circumstances. Examples of how we share information with these parties and under these circumstances are provided below.

With our service providers and business partners

We may share information with our service providers and business partners when necessary to perform services on our or on your behalf, such as in the following circumstances:

With Tesla affiliates for the purposes described in this Privacy Policy. Tesla affiliates are companies that are owned or controlled by Tesla, Inc. and companies in which Tesla, Inc. has a substantial ownership interest.

With other third party business partners to the extent that they are involved in your purchase or the service of your Tesla products. We share limited information from or about you to allow you to take advantage of those services if you elect to utilize them, with such partners as finance, leasing, registration, and title companies.

With other third parties you authorize

We may share information with other third parties you authorize, such as in the following circumstances:

With our certified installers to facilitate the provision of energy products to you that you have requested.

With third party service centres or providers, if you choose to utilize them. Note that some information about you is stored on certain Tesla products and may be accessible directly to the third party service centres or providers that you choose to utilize to diagnose or service your Tesla product.

With third-party sponsors of contests and similar promotions, if you elect to participate.

With your social media account provider, if you connect your Services account and your social media account. If you do so, you authorize us to share information with your social media account provider and you understand that the use of the information we share will be governed by the social media account provider’s privacy policy.

With other third parties when required by law

Tesla may transfer and disclose information, including information that may or may not personally identify you, to third parties to comply with a legal obligation (including, but not limited to, subpoenas); when we believe in good faith that the law requires it; in response to a lawful request by governmental authorities conducting an investigation, including to comply with law enforcement requirements; to verify or enforce our policies and procedures; to respond to an emergency; to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable; or to protect the rights, property, safety, or security of the Services, Tesla, third parties, visitors to our Services, or the public, as determined by us in our sole discretion.

With credit reference and fraud prevention agencies

Tesla may share your information with credit reference agencies to make enquiries when you ask for any lending products or to assist us with checking credit eligibility, and with fraud prevention agencies when we suspect you have given us false or inaccurate information, or if we suspect fraud or other crimes. The agencies may keep a record of our enquiries about you and link these records with those associated with you. An enquiry at a credit reference agency may be assessed with reference to any associated records. The agencies may use and provide this information to other organisations (including other lenders, insurers, and law enforcement) using their services in the UK and other countries for the purposes of checking your credit eligibility, preventing and detecting fraud, crimes and money laundering, and related purposes. Examples of circumstances when we would share your information or information about your relatives include checking details on applications for credit and credit-related or other facilities, managing credit and credit related accounts and facilities recovering debt, checking details on proposals and claims for all types of insurance, checking details of job applications and employees. Please contact us if you would like details of those agencies from whom we obtain and to whom we pass information about you.

In other circumstances

We may share information in other circumstances, such as:

With your employer or other fleet operator or the owner of the Tesla product, if you do not directly own it and as authorized under applicable law.

With a third party in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

We do not share information that personally identifies you with unaffiliated third parties for their marketing purposes unless you opt in to that sharing.

If you wish to opt out of any processing of information for which you have provided your prior explicit opt-in consent, you may do so by contacting us as indicated in the “How to Contact Us” section below.

Cross Border Transfers

The Services are controlled and operated from the United States. Information from or about you or your use of our products or the Services may be stored and processed in any country where we have facilities or in which we engage service providers. Those countries may not have the same data protection laws as the country in which you initially provided that information. When we transfer information from or about you or your use of our products or the Services to other countries, we will protect it as described in this Privacy Policy. By using our products, the Services, or otherwise providing information to us, you consent to the transfer of information from or about you or your use of our products or the Services to countries outside of your country of residence, including the United States.

If you are located in the EEA or Switzerland, we comply with applicable legal requirements providing adequate protection for the transfer of personal information to countries outside of the EEA or Switzerland. Tesla has certified its adherence to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the Department of Commerce with respect to the processing of certain personal information transferred from the EEA and Switzerland to Tesla and its wholly-owned U.S. subsidiaries. Tesla’s Privacy Shield Policy is available here.

Rights and Choices

As detailed in the sections above, we give you many choices regarding our collection, use, and sharing of information from or about you or your use of our products or the Services. Subject to applicable law, in certain jurisdictions you may also have the rights to request access to and receive information about certain information we maintain about you, update and correct inaccuracies in that information, and have the information blocked or deleted, as appropriate. These rights may be limited in some circumstances by local law. We give you several methods to access, correct, update, or request blocking or deletion of information from or about you including:

You can access your My Tesla account to update the information from or about you in that account at any time.

If you would like to review, correct, update, suppress, or delete information from or about you that has been previously provided to us by you, you may contact us at the address below.

In your request, please make clear what information you would like to have changed, whether you would like to have the information that you have provided to us suppressed from our database, or otherwise let us know what limitations you would like to put on our use of the information that you have provided to us. For your protection, we may only implement requests with respect to the information associated with the particular e-mail address that you use to send us your request, and we may need to verify your identity before implementing your request.

We will comply with your request(s) to exercise these rights and choices as soon as reasonably practicable.

Please note that we may need to retain certain information for recordkeeping or legal compliance purposes and/or to complete any transactions that you began prior to requesting such change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the information provided until after the completion of such purchase or promotion). There may also be residual information that will remain within our databases and other records, which will not be removed.

Security

We seek to use reasonable organizational, technical, and administrative measures to protect information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “How to Contact Us” section below.

If you sell or transfer your Tesla product to another person, please notify us so that we can determine whether additional steps are required to help safeguard information from or about you from disclosure to the purchaser or transferee of the Tesla product.

Retention Period

We will retain information we collect from or about our customers, our products, and the Services for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Minors

The Services are not directed to individuals under the age of sixteen (16), and we request that these individuals not provide any information to Tesla.

Links

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates, nor does it imply an affiliation with the third party.

Please note that we are not responsible for the collection, use, or disclosure policies and practices (including the data security practices) of other organizations, such as any other app developer, app provider, social media platform provider, operating system provider, or wireless service provider, including any information you disclose to other organizations through or in connection with our software applications or social media pages.

Updates to this Policy

We may change this Privacy Policy. Please take a look at the “Last Updated” legend at the bottom of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Services. By using our products, the Services, or otherwise providing information to us following these changes, you accept the revised Privacy Policy.

How to Contact Us

To contact us with a question or comment or to opt out from certain services, please contact us:

Please note that e-mail communications are not always secure, so please do not include credit card information or sensitive information in your e-mails to us.

If you are located in the EEA or Switzerland, your local Tesla affiliate may be the entity responsible for processing your personal information.

Last Updated August 2017

Privacy Shield Policy

Tesla, Inc. and its wholly-owned U.S. subsidiaries (collectively, “Tesla U.S.”) have subscribed to and will comply with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (the “Frameworks”) as set forth by the U.S. Department of Commerce regarding the processing of Personal Information (as defined below) that is transferred from the European Economic Area (“EEA”) and Switzerland to the United States, respectively. Tesla U.S. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles (the “Principles”). If there is any conflict between this Policy and the Principles, the Principles will govern. To learn more about the Frameworks, and to view our certification, please visit www.privacyshield.gov.

This Privacy Shield Policy supplements our Customer Privacy Policy. Capitalized terms used in this Privacy Shield Policy have the meaning given to them by our Customer Privacy Policy, unless specifically defined in this Policy. This Privacy Shield Policy applies to Tesla U.S., which is subject to the investigatory and enforcement powers of the Federal Trade Commission.

Personal Information Received from the European Economic Area and Switzerland

Tesla U.S. may receive from the EEA and Switzerland some or all of the information listed in our Customer Privacy Policy. Some of that information may qualify as “personal information” or “personal data” (collectively, “Personal Information”) as defined in the Principles. To the extent that Tesla U.S. receives Personal Information from the EEA and Switzerland in reliance on the Frameworks, Tesla U.S. will handle such Personal Information in accordance with the Principles.

Data Integrity and Purpose Limitation

Tesla U.S. may use the Personal Information it receives from the EEA and Switzerland for the purposes set forth in our Customer Privacy Policy or as you may otherwise be notified. We take reasonable steps to ensure that the Personal Information we process is reliable for its intended use, accurate, complete, and current to the extent necessary for the purposes for which we use the Personal Information. We will not process Personal Information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by you. We will adhere to the Principles for as long as we retain the Personal Information collected under the Frameworks.

Onward Transfers

Our Customer Privacy Policy describes the circumstances in which we may disclose your information to third parties. We remain responsible for the processing of Personal Information received under the Frameworks and subsequently transferred to a third party acting as an agent if the agent processes such Personal Information in a manner inconsistent with the Principles, unless we prove that we are not responsible for the event giving rise to the damage.

We may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Data Security

We use reasonable and appropriate measures to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

Choice

We will give you an opportunity to choose whether your Personal Information may be used for a purpose that is materially different from the purposes for which it was originally collected or subsequently authorized by you, or if we intend to disclose it to a third party acting as a data controller that we have not previously disclosed to you. In such circumstances, we will notify you and offer you the opportunity to opt out of such uses and/or disclosures where non-sensitive Personal Information is involved, and to opt in where sensitive Personal Information is involved.

Access to Personal Information

Our Customer Privacy Policy sets forth methods by which you may access and/or submit requests to review, correct, update, suppress, or delete information from or about you. Tesla U.S. will comply with the Principles in its handling of such requests with respect to Personal Information.

Recourse and Enforcement

If you have any questions or concerns, please write to us at the address listed below. We will investigate and attempt to resolve any complaints and disputes regarding our use and disclosure of Personal Information in accordance with the Principles.

If an issue cannot be resolved through Tesla’s internal dispute resolution mechanism, you may submit a complaint, at no cost, to JAMS, which serves as Tesla’s third-party alternative dispute resolution provider. For claimed violations of the Principles not resolved by these mechanisms, you may be able to invoke binding arbitration as detailed in the Principles.

Contact Information

If you have questions, concerns, or complaints about this Privacy Shield Policy or Tesla’s privacy practices, please contact us by email at privacy@tesla.com or write to us at the following address:

This Policy may be changed from time to time, consistent with the requirements of the Frameworks. You can determine when this Policy was last revised by referring to the “Last Updated” legend at the bottom of this Policy. Any changes to this Policy will become effective when posted to our website.

Last Updated August 2017

Tesla Updates

Tesla Updates are emails that provide more information on Tesla products, services, and regional events. We are requesting this consent on our own behalf and that of our regional subsidiaries. You can withdraw your consent to receive commercial electronic messages at any time by clicking "unsubscribe" at the bottom of these emails. Some emails directly related to a Tesla purchase cannot be opted out of.

Patent Pledge

On June 12, 2014, Tesla announced that it will not initiate patent lawsuits against anyone who, in good faith, wants to use its technology. Tesla was created to accelerate the advent of sustainable transport, and this policy is intended to encourage the advancement of a common, rapidly-evolving platform for electric vehicles, thereby benefiting Tesla, other companies making electric vehicles, and the world. These guidelines provide further detail as to how we are implementing this policy.

Tesla’s Pledge

Tesla irrevocably pledges that it will not initiate a lawsuit against any party for infringing a Tesla Patent through activity relating to electric vehicles or related equipment for so long as such party is acting in good faith. Key terms of the Pledge are explained below.

Definition of Key Terms

"Tesla Patents" means all patents owned now or in the future by Tesla (other than a patent owned jointly with a third party or any patent that Tesla later acquires that comes with an encumbrance that prevents it from being subject to this Pledge). A list of Tesla Patents subject to the Pledge will be maintained at the following URL: https://www.tesla.com/about/legal#patent-list.

A party is "acting in good faith" for so long as such party and its related or affiliated companies have not:

asserted, helped others assert or had a financial stake in any assertion of (i) any patent or other intellectual property right against Tesla or (ii) any patent right against a third party for its use of technologies relating to electric vehicles or related equipment;

challenged, helped others challenge, or had a financial stake in any challenge to any Tesla patent; or

marketed or sold any knock-off product (e.g., a product created by imitating or copying the design or appearance of a Tesla product or which suggests an association with or endorsement by Tesla) or provided any material assistance to another party doing so.

Transfer of Tesla Patents

Should Tesla ever transfer a Tesla Patent to a third party, it will do so only to a party that agrees, by means of a public declaration intended to be binding on such party, to provide the same protection that Tesla provided under the Pledge and to place the same requirement on any subsequent transferee.

Legal Effect

The Pledge, which is irrevocable and legally binding on Tesla and its successors, is a "standstill," meaning that it is a forbearance of enforcement of Tesla’s remedies against any party for claims of infringement for so long as such party is acting in good faith. In order for Tesla to preserve its ability to enforce the Tesla Patents against any party not acting in good faith, the Pledge is not a waiver of any patent claims (including claims for damages for past acts of infringement) and is not a license, covenant not to sue, or authorization to engage in patented activities or a limitation on remedies, damages or claims. Except as expressly stated in the Pledge, no rights shall be deemed granted, waived or received by implication, exhaustion, estoppel or otherwise. Finally, the Pledge is not an indication of the value of an arms-length, negotiated license or a reasonable royalty.

What this pledge means is that as long as someone uses our patents for electric vehicles and doesn’t do bad things, such as knocking off our products or using our patents and then suing us for intellectual property infringement, they should have no fear of Tesla asserting its patents against them.

Patent List

AU 2008276398

Battery charging based on cost and life

CA 2608448

Method and apparatus for mounting, cooling, connecting and protecting batteries

CA 2645056

Battery pack and method for protecting batteries

CA 2655210

System and method for an efficient rotor for an electric motor

CA 2729480

Selective cure of adhesive in modular assemblies

CA 2736341

Thermal management system with dual mode coolant loops

CN ZL200880107602.X

Battery charging based on cost and life

CN ZL200880107604.9

Battery charging

CN ZL201110059278.2

Selective cure of adhesive in modular assemblies

CN ZL201110132287.X

Thermal management system with dual mode coolant loops

CN ZL201110111299.4

Trickle charger for high-energy storage systems

DE 602006031107.9

Method and apparatus for mounting, cooling, connecting and protecting batteries

DE 602008028434.4

Mitigation of propagation of thermal runaway in a multi-cell battery pack

DE 602008042184.8

Method and apparatus for identifying and disconnecting short-circuited battery cells within a battery pack

DE 602009003179.1

Varying flux versus torque for maximum efficiency

DE 602009005983.1

Improved heat dissipation for large battery packs

DE 602009013381.0

All wheel drive electric vehicle power assist drive system

DE 602009031035.6

Induction motor with improved torque density

DE 602009033635

Flux controlled motor management

DE 602010027662.7

Battery pack temperature optimization control system

DE 602010000742.1

User configurable vehicle user interface

DE 602010008000.5

Adaptive soft buttons for a vehicle user interface

DE 602010020070.1

Active thermal runaway mitigation system for use within a battery pack

DE 602010021211.4

Battery Pack Enclosure with Controlled Thermal Runaway Release System

DE 602010029456.0

Electric motor

DE 602010029457.9

Manufacturing method utilizing a dual layer winding pattern

DE 602010010295.5

Adaptive audible feedback cues for a vehicle user interface

DE 602011000601.0

Battery pack with cell-level fusing and method of using same

DE 602011007513.6

AC current control of mobile battery chargers

DE 602012000199.2

Charging efficiency using selectable isolation

DE 602012003275.8

Battery pack gas exhaust system

DE 602013000622.9

Park lock for narrow transmission

DE 602013002174.0

Host initiated state control of remote client in communications system

EP 1880433

Method and apparatus for mounting, cooling, connecting and protecting batteries

EP 2171824

Method and apparatus for identifying and disconnecting short-circuited battery cells within a battery pack

EP 2177390

Flux controlled motor management

EP 2181481

Mitigation of propagation of thermal runaway in a multi-cell battery pack

EP 2202871

Induction motor with improved torque density

EP 2213494

All wheel drive electric vehicle power assist drive system

EP 2226870

Improved heat dissipation for large battery packs

EP 2239811

Battery pack temperature optimization control system

EP 2244318

Battery pack enclosure with controlled thermal runaway release system

EP 2266201

Varying flux versus torque for maximum efficiency

EP 2302727

Active thermal runaway mitigation system for use within a battery pack

EP 2305506

Adaptive soft buttons for a vehicle user interface

EP 2305508

User configurable vehicle user interface

EP 2308713

Adaptive audible feedback cues for a vehicle user interface

EP 2388894

Electric motor

EP 2388895

Manufacturing method utilizing a dual layer winding pattern

EP 2416405

Battery pack with cell-level fusing and method of using same

EP 2498370

Charging efficiency using selectable isolation

EP 2506336

Battery pack gas exhaust system

EP 2587583

AC current control of mobile battery chargers

EP 2660112

Park lock for narrow transmission

EP 2663028

Host initiated state control of remote client in communications system

FR 2181481

Mitigation of propagation of thermal runaway in a multi-cell battery pack

FR 2202871

Induction motor with improved torque density

FR 2226870

Improved heat dissipation for large battery packs

FR 2266201

Varying flux versus torque for maximum efficiency

FR 2302727

Active thermal runaway mitigation system for use within a battery pack

FR 2305506

Adaptive soft buttons for a vehicle user interface

FR 2305508

User configurable vehicle user interface

FR 2308713

Adaptive audible feedback cues for a vehicle user interface

FR 2416405

Battery pack with cell-level fusing and method of using same

FR 2498370

Charging efficiency using selectable isolation

FR 2506336

Battery pack gas exhaust system

FR 2244318

Battery pack enclosure with controlled thermal runaway release system

FR 2660112

Park lock for narrow transmission

FR 2587583

AC current control of mobile battery chargers

GB 2181481

Mitigation of propagation of thermal runaway in a multi-cell battery pack

GB 2202871

Induction motor with improved torque density

GB 2266201

Varying flux versus torque for maximum efficiency

GB 2226870

Improved heat dissipation for large battery packs

GB 2305506

Adaptive soft buttons for a vehicle user interface

GB 2305508

User configurable vehicle user interface

GB 2308713

Adaptive audible feedback cues for a vehicle user interface

GB 2416405

Battery pack with cell-level fusing and method of using same

GB 2498370

Charging efficiency using selectable isolation

GB 2506336

Battery pack gas exhaust system

GB 2587583

AC current control of mobile battery chargers

GB 2244318

Battery pack enclosure with controlled thermal runaway release system

GB 2302727

Active thermal runaway mitigation system for use within a battery pack

GB 2660112

Park lock for narrow transmission

HK 1191160

Host initiated state control of remote client in communications system

JP 4915969

Battery pack temperature optimization control system

JP 4931161

Battery charging

JP 4972176

Intelligent temperature control system for extending battery pack life

Active thermal runaway mitigation system for use within a battery pack

US 9103143

Door handle apparatus for vehicles

US 9151089

Controller apparatus and sensors for a vehicle door handle

US 9153990

Steady state detection of an exceptional charge event in a series connected battery element

US 9162586

Control system for an all-wheel drive electric vehicle

US 9182438

Wire break detection in redundant communications

US 9197091

Charge rate optimization

US 9209631

Charge rate modulation of metal-air cells as a function of ambient oxygen concentration

US 9221343

Pyrotechnic high voltage battery disconnect

US 9225197

Charging efficiency using variable isolation

US 9250020

Active louver system for controlled airflow in a multi-function automotive radiator and condenser system

US 9252400

Battery cap assembly with high efficiency vent

US 9257729

Response to over-current in a battery

US 9257825

Power electronics interconnection for electric motor drives

US 9263901

Secondary service port for high voltage battery packs

US 9272595

Controlling a compressor for air suspension of electric vehicle

US 9278607

Air outlet directional flow controller with integrated shut-off door

US 9293792

Self-activated drain system

US D660219

Vehicle wheel front face

US D660767

Vehicle wheel front face

US D669008

Vehicle wheel front face

US D672307

Vehicle integrated display and mount

US D673393

Vehicle seat mount

US D678154

Vehicle door

US D683268

Vehicle

US D694188

Vehicle charge connector

US D724031

Vehicle charge inlet

US D735660

Electric-vehicle connector post

US D749503

Electric-vehicle connector post

US RE44994

Augmented vehicle seat mount

Terms of Use

Copyrights

Copyright 2002-2017 Tesla, Inc. All Rights Reserved. The text, images, graphics, sound files, animation files, video files and their arrangement on Tesla, Inc. internet sites are all subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted. Some Tesla, Inc. internet sites also contain material that is subject to the copyright rights of their providers.

Prices

All prices specified are recommended retail prices. Prices are current at the time of publication and subject to change without notice.

Trademarks

Unless otherwise indicated, all marks displayed on Tesla, Inc. internet sites are subject to the trademark rights of Tesla, Inc., including, but not limited to, model name plates and corporate logos and emblems.

No Licenses

Tesla, Inc. strives to achieve innovative and informative internet sites. Tesla, Inc. hopes that you will be as enthusiastic as we are about this creative effort. However, Tesla, Inc. must protect its intellectual property, including its patents, trademarks and copyrights. Accordingly, please be on notice that neither these internet sites, nor any material contained therein shall in any way grant or be taken to grant any person a license to Tesla, Inc.'s intellectual property.

Cautions Regarding Forward-Looking Statements

Internet pages, investor relations releases, outlooks, presentations, audio and video files of events (live or recorded) and other documents on these internet sites contain among other things forward-looking statements that reflect management's current views with respect to future events. The words "anticipate", "assume", "believe", "estimate", "expect", "intend", "may", "plan", "project" and "should" and similar expressions identify forward-looking statements. Such statements are subject to risks and uncertainties, including, but not limited to: changes in currency exchange rates, interest rates and in raw material prices; introduction of competing products; increased sales incentives; and decline in resale prices of used vehicles.

No Warranties Or Representations

THE INFORMATION ON THESE INTERNET SITES IS PROVIDED BY TESLA, INC. "AS IS" AND TO THE EXTENT PERMITTED BY LAW, IS PROVIDED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON INFRINGEMENT. WHILE THE INFORMATION PROVIDED IS BELIEVED TO BE ACCURATE, IT MAY INCLUDE ERRORS OR INACCURACIES.

THESE INTERNET SITES MAY CONTAIN LINKS TO EXTERNAL SITES WHICH ARE NOT UNDER THE CONTROL OF TESLA, INC. THEREFORE WE ARE NOT RESPONSIBLE FOR THE CONTENT OF ANY LINKED SITE. TESLA, INC. IS PROVIDING THESE LINKS TO YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT BY TESLA, INC. OF THE LINKED SITE.

Payment Terms for Services

These Terms of Service describe your agreement to pay for future services and charges. Tesla may amend these terms and any changes are effective when posted to this page.

The services or charges described below may result in charges to you, even if someone else is using your vehicle. Tesla may collect payment from you, including by using the credit card saved in your MyTesla account. Charges may include taxes as required by law. You will be able to review a summary of transactions in your MyTesla account. If we are unable to collect payment, we may contact you based on your information on file, or may request payment when we are performing services for you. If you do not pay past due amounts, despite our efforts to contact you, we may limit or block your vehicle’s ability to use the related services until payment issues are resolved. For information on how we handle your credit card information, please see our Privacy Policy.

Idle Fee

In consideration of others who need to use a Supercharger, we ask that you move your vehicle when it is finished charging. To encourage this, you will incur an idle fee for the time your car remains parked in a charging stall after it is finished charging. We will waive the idle fee if your car is moved within five minutes after it is finished charging, and the idle fee will not accumulate while less than half of the charging stalls at your location are occupied. All vehicles are subject to idle fees, regardless of when your vehicle was purchased. To avoid idle fees, we recommend you monitor your vehicle while using a Supercharger and encourage you to use the Tesla mobile app to track your vehicle’s charge status.

Idle fees are incurred on a per minute basis. The idle fee rate for each location may change from time to time, and the latest information is provided in the map pin pop-up (accessible through the navigation application on your vehicle touchscreen) or on a sign at the Supercharger location, and on our webpage. For additional information, please see our idle fee support page and address other inquiries to ServiceHelpEU@tesla.com.

Pay Per Use

All vehicles ordered after January 15, 2017, and vehicles ordered by January 15, 2017 but built after April 15, 2017, are enabled for Supercharging on a pay per use basis. Any credits for free Supercharging that are given with the purchase of a vehicle, including any annual renewal of credits, expire upon the sale or transfer of the vehicle and are not transferable to any subsequent vehicle owner, or to any other vehicle. Credits for Supercharging expire after a set period of time and do not rollover into future periods.

Pay per use billing is on a per kilowatt hour basis in jurisdictions where this is feasible, and as a service fee on a per minute basis in other jurisdictions. The pay per use billing unit and rate for each location may change from time to time, and the latest information is provided in the map pin pop-up (accessible through the navigation application on your vehicle touchscreen) or on a sign at the Supercharger location, and on our webpage. For additional information, please see our Supercharger support page and address other inquiries to ServiceHelpEU@tesla.com.

Recall

Tesla’s Supplier Code of Conduct

Human Rights And Conflict Minerals Policy

Tesla expects our suppliers to conduct their worldwide operations in responsible manner in adherence of this policy and the principles enumerated herein. Tesla works collaboratively with our suppliers to encourage compliance with the following principles:

Legal And Regulatory Compliance

Tesla suppliers are to ensure their operations and the products and services supplied to Tesla comply with all national and other applicable laws and regulations.

Conflict Minerals

Tesla's suppliers are expected to use reasonable efforts to ensure that parts and products supplied to Tesla are DRC "conflict-free," meaning that such conflict minerals do not benefit armed groups in the Democratic Republic of the Congo. Conflict-free means such parts and supplies do not contain metals derived from "conflict minerals" which are defined as:

(i)

columbite-tantalite (tantalum);

(ii)

cassiterite (tin);

(iii)

gold;

(iv)

wolframite (tungsten); and

(v)

any derivatives of the above.

The goal of this policy is to ensure that Tesla's products do not directly or indirectly finance or benefit armed groups through mining or mineral trading in the DRC and adjoining countries. Tesla requires its suppliers to establish policies, due diligence frameworks, and management systems, consistent with the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas, that are designed to accomplish this goal. Tesla expects its suppliers to stay up-to-date with and to use validated conflict free smelters and refiners assessed by the Conflict-Free Sourcing Initiative and similar organizations. Tesla performs ongoing due diligence and files annual reports with the U.S. Securities and Exchange Commission in accordance with the Dodd-Frank Wall Street Reform and Consumer Protection Act.

Human Rights

Tesla is committed to ensuring that its suppliers do not use slave or child labor or engage in human trafficking. Tesla does not, and will not, tolerate the use of slave or child labor in the manufacture of its products and does not, and will not, accept products or services from suppliers that engage in human trafficking in any form. Human trafficking, child labor and slavery are crimes under state, federal and international law. These crimes exist in countries throughout the world.

Supplier Compliance

Tesla will do the following to ensure compliance by its suppliers with this policy as required by law and as needed:

Require direct suppliers to certify that materials incorporated into Tesla products comply with the laws regarding conflict minerals, slavery, child labor and human trafficking of the country or countries in which they are doing business;

Discipline employees or contractors, including potential termination of contract, who fail to meet Tesla's Human Rights and Conflict Minerals Policy;

Investigate if Tesla has a reasonable basis to believe that a Tesla supplier is engaging in human trafficking, slave or child labor, or use of conflict minerals; and

Transition away from purchasing goods or services from any supplier that is believed to be engaging in human trafficking, slave or child labor, or use of conflict minerals if the supplier does not take corrective actions within a reasonable period of time.

Grievance Mechanism

You may contact Tesla's Board of Directors to provide comments or to report concerns. Please write to:

Corporate Secretary Tesla 3500 Deer Creek Rd. Palo Alto, CA 94304

You may submit your concern anonymously or confidentially by postal mail. You may also indicate whether you are a shareholder, customer, supplier, or other interested party.

You may also provide comments or report concerns by email to: legal@tesla.com.

Tesla Conflict Minerals Report

* This report has been filed to comply with the reporting period for the year ended December 31, 2016.

Tesla's mission

The goal of Tesla is to accelerate world’s transition to sustainable energy.

Our products use thousands of purchased parts which we source globally from hundreds of suppliers.

Tesla is committed to only sourcing responsibly produced materials. Tesla has a Human Rights and Conflict Minerals policy that outlines our expectations to all suppliers and partners that work with us. We strictly follow all U.S. and foreign law, and require our supply chain to do the same. All of our contracts require suppliers to adhere to our human rights policy and environmental and safety requirements. Tesla is committed to making working conditions in Tesla’s supply chain safe and humane, ensuring that workers are treated with respect and dignity, and that manufacturing processes are environmentally responsible. Tesla suppliers are required to provide evidence of the existence of policies that address these social, environmental, and sustainability issues as well as responsible sourcing.

Our complex supply chain is a unique hybrid of the traditional automotive and high tech industries and encompasses suppliers from around the world. Many of our Tier 1 suppliers (i.e., direct suppliers) do not purchase all their raw materials directly and instead obtain them from downstream suppliers and sub-suppliers. Therefore, reliably determining the origin is a difficult task.

Our Tier 1 suppliers are required to register and complete the domestic and international material compliance requirements in the International Material Data System (“IMDS”) to meet European Union and other international material and environmental related regulations. This requirement is mandated for all suppliers who supply their products or raw materials to us as part of our production part approval process.

As part of ensuring supplier compliance to conflict minerals due diligence, we released a human rights and conflict minerals policy in 2013 and updated it in 2015. Tesla is committed to sourcing responsibly and considers mining activities that fuel conflict as unacceptable. Tesla’s suppliers are expected to use reasonable efforts to ensure that parts and products supplied to Tesla are DRC “conflict-free,” meaning that such conflict minerals do not benefit armed groups in the Democratic Republic of the Congo. Conflict-free means such parts and supplies do not contain metals derived from "conflict minerals" which are defined as:

(i)

columbite-tantalite (tantalum);

(ii)

cassiterite (tin);

(iii)

gold;

(iv)

wolframite (tungsten); and

(v)

any derivatives of the above.

The goal of this policy is to ensure that Tesla's products do not directly or indirectly finance or benefit armed groups through mining or mineral trading in the DRC and adjoining countries. Tesla requires its suppliers to establish policies, due diligence frameworks, and management systems consistent with the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas. Tesla expects its suppliers to stay up-to-date with and to use validated conflict free smelters and refiners assessed by the Conflict-Free Sourcing Initiative and similar organizations. Tesla performs ongoing due diligence and files annual reports with the U.S. Securities and Exchange Commission in accordance with the Dodd-Frank Wall Street Reform and Consumer Protection Act. For more information regarding Tesla’s Human Rights and Conflict Minerals Policy, visit http://www.tesla.com/about/legal.

Tesla’s Conflicts Mineral Policy also includes a grievance mechanism where concerned parties may contact Tesla’s Board of Directors and provide comments about Conflict Minerals and other sourcing matters.

The Recognized Framework used to develop Due Diligence Framework

Our conflict minerals process and policy are designed to conform in all material respects with the Organization for Economic Co-operation and Development Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas (“OECD Guidance”).

Description of Due Diligence Performed on the Source and Chain of Custody of those Conflict Minerals

Step 1: Establish strong company management systems

As noted above, Tesla has adopted a human rights and conflict minerals policy. The policy was reviewed and updated in December 2015. Our supplier manuals also address conflict minerals and state our expectation that all Tesla suppliers are accountable for performing due diligence on their mineral supply chains in accordance with the OECD Guidance. Our contractual terms with suppliers (i.e., General Terms and Conditions) include verbiage that provides the expectation that all Tesla suppliers are accountable for performing conflict minerals due diligence aligned with the OECD Guidance as required by Section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Act.

We maintain a small team within our supply chain personnel to lead the due diligence efforts. Our internal cross-functional “Steering Committee” composed of Tesla management from Supply Chain, Accounting and Legal oversees the due diligence efforts and potential risks and issues within our supply base. We use the Conflict-Free Sourcing Initiative (“CFSI”) Reporting Template (“CMRT”) to query at risk Tier 1 suppliers to identify smelters in congruence with the OECD Guidance.

We are using the automotive industry standard International Material Data System (“IMDS”) to help determine which suppliers are at risk for conflict minerals for all Tesla products. From that database, we review the existing supplier base annually to include newly added suppliers and existing suppliers who provide products to Tesla, to determine which Tier 1 suppliers are likely to supply a product with Gold, Tantalum, Tin, Tungsten, or “3TG”. For any Tier 1 supplier which has products that are determined to be highly unlikely to provide 3TG, we do not pursue additional conflict minerals due diligence and do not include that supplier in the Reasonable Country of Origin Inquiry (“RCOI”).

Step 2: Identify and assess risk in the supply chain

We sent out an inquiry letter to the Tier 1 suppliers which have products not determined to be “highly unlikely” to provide 3TG based on our data analysis from IMDS. Suppliers were given approximately one month to respond to this letter and submit their CMRT. Any suppliers that did not respond were queried again. We continually reached out to in-scope suppliers on a monthly basis towards the end of 2016 to receive the most up-to-date report.

Any concerns with supplier responses throughout data collection were brought to the attention of a member of, or the entire, Tesla Motors Conflict Minerals Steering Committee for further review and action. Suppliers who did not respond were brought to the attention of a Steering Committee member for escalation.

In addition, we continued to engage with other manufacturing companies in Silicon Valley to discuss conflict minerals activities across multiple industries. This Silicon Valley Conflict Minerals Forum has been instrumental in developing an aligned strategy and approach to the conflict minerals due diligence challenge. Tesla regularly participates, hosts gatherings, and encourages participation.

Step 3: Design and implement a strategy to respond to identified risks

We performed risk-based assessments on all Tier 1 and potential Tier 1 suppliers as part of our sourcing process and through IMDS we identified which direct suppliers were highly likely to supply products that contain 3TG. Based on this supplier list, we conducted a supply chain survey using the CMRT, requesting Tier 1 suppliers to identify smelters and refiners and country of origin of the conflict minerals. Using the CMRT, we received reports back on Tier 1 supplier progress and collected the determined list of smelters used in the supply chain. We followed up with suppliers that did not respond to the original request for information.

We performed documentation review of the smelters and refiners identified by the Tier 1 suppliers using the CMRT and made further inquiries to suppliers if we needed more clarification. We developed an in-house template to track the progress and response rate to determine next steps and escalation as necessary.

Step 4: Carry out independent third-party audit of supply chain due diligence at identified points in the supply chain

We support the CFSI’s outreach efforts and Conflict-Free Smelter Program’s (“CFSP”) smelter audits through our membership. We reserve the right to ask any high risk Tier 1 supplier to audit their supply chain conflict minerals due diligence using a 3rd party independent auditor.

As outlined in the OECD Guidance, the internationally recognized standard on which our company’s system is based, we support an industry initiative that audits smelters’ and refiners’ due diligence activities. That industry initiative is the EICC and GeSI’s Conflict-Free Sourcing Initiative. The data on which we relied for certain statements in this declaration was obtained through our membership in the CFSI, using the Reasonable Country of Origin Inquiry report for member TSLA.

Step 5: Report on supply chain due diligence

We report on our due diligence efforts as required by law.

Steps Tesla Plans to Take to Mitigate the Risk that Necessary Conflict Minerals Benefit Armed Groups, Including Any Steps to Improve Tesla’s Due Diligence – 2017 focus

In 2017, we plan to continue our inquiry method and utilize the CFSI’s CMRT to collect and report on due diligence activities with our supply base. We will perform another review of our suppliers who are determined to be highly likely to source 3TG. We plan to continue participation in our Silicon Valley Conflict Minerals Forum and work together with our industry peers to better understand the developments from our joint due diligence efforts. Supplier education is important to our efforts to collect reliable feedback, and we plan to better provide details on our conflict minerals due diligence efforts to our Tier 1 suppliers through distributing information about the CFSI’s efforts and encouraging participation in the CFSI. With our new membership to the Electronics Industry Citizenship Coalition (“EICC”), we will be able to better implement a strategy to address supplier education for not only conflict minerals but other responsible sourcing issues. As a continuous improvement effort, we plan to monitor our due diligence progress over the year as we receive supplier responses to our inquiries and target 100% response rate. We expect to participate in more CFSI smelter engagement outreach efforts and provide feedback to our own supply chain to improve the quality of the responses from our suppliers.

Reasonable Country of Origin Inquiry of the Necessary Conflict Minerals in Tesla’s Products

Tesla has not yet been able to fully identify countries of origin of 3TG and the smelters and refiners used to process the necessary conflict minerals in Tesla’s products.

We identified 182 suppliers who supply 3TG in their products and required all of these suppliers to perform and report on their supply chain due diligence through the use of the CMRT. More than half of these identified suppliers in scope were new to our supply chain in 2016. We received 77 supplier responses with 3,525 unique smelters and refiners reported comprehensively. Due to our rapid growth and ramp in vehicle production, the number of smelters also more than doubled from the previous year. Tesla’s increase in product volume made it necessary to work with many new and different suppliers starting in calendar year 2016. As a member of the CFSI, we have become better educated about the requirements to conflict free due diligence from the CFSI’s work through conferences, weekly calls, and updates from different working groups within the CFSI. We recognize the importance of working with industry peers and organizations and believe that a consolidated effort to determine reasonable country of origin is the most efficient method. Through our involvement in the CFSI, we contributed information to help identify the current status of many of our smelters. To help determine reasonable country of origin, we continue to monitor and rely upon the CFSI’s progress in dispositioning smelters and refiners. Additionally, we continuously compare the updated list of facilities that are certified by the CFSI as conflict-free smelters or refiners against our own CMRT results throughout the year.

Our Tier 1 suppliers are highly dependent on the information provided to them by their suppliers. Determining the countries of origin of each and every 3TG mineral continues to be a challenge that will take years to complete. While the CFSI has made substantial progress in identifying and assessing smelters and refiners globally, there is still a lot more that can be done.

At the end of 2016, Tesla acquired SolarCity. This late addition to Tesla’s product line and supply chain scope necessitated an intense effort to understand SolarCity’s responsible sourcing policies and due diligence processes. Tesla has been working with SolarCity very closely to identify suppliers in scope for calendar year 2017. Tesla will incorporate SolarCity 3TG due diligence in our report for calendar year 2017.

Based on the information provided by Tesla’s suppliers as well as the CFSI, Tesla believes that the countries of origin of the 3TG contained in its products include the countries listed below in Annex I as well as scrap and recycled sources. This list of countries as well as the smelter and refiner list (Annex II) is based off of CFSI’s RCOI data from March 3, 2017, and Tesla’s 2016 supplier CMRT submissions.

Other Responsible Sourcing Efforts and Engagement in 2016

In addition to global laws and regulations that focus on 3TG due diligence, there is increased scrutiny and interest from non-governmental organizations and investors on other minerals and responsible sourcing issues.

In 2016, Tesla was engaged and proactive on addressing a variety of responsible sourcing risks on numerous occasions. In recognition of the importance of responsible sourcing, Tesla joined EICC in early 2017 as a Supporter Member after vetting multiple global organizations.

Much of Tesla’s due diligence effort in 2016 was concentrated on improving our overall responsible sourcing policy and addressing concerns with certain minerals and regions at risk outside the scope of 3TG. Tesla was proactive in engaging direct suppliers and partners to address these other minerals. Similar to our efforts for 3TG, Tesla sent letters to suppliers and requested immediate feedback on any risks associated with mineral sourcing.

Of particular interest has been the sourcing of raw materials contained in the battery cells used in Tesla’s products since battery cells are a major component of our business. Tesla has built strong partnerships with our direct battery cell suppliers. We work closely together to identify and engage with raw materials suppliers that support cell production, which does not typically include 3TG. We request and receive certificates of origin for raw materials, documentation and descriptions of risk management and mitigation policies at these suppliers, and as necessary visit production sites to observe, review, and discuss these risks and how they are addressed. We also check third party audits and evaluations to ensure our direct battery suppliers are complying with all relevant laws and their own corporate policies against child labor, human rights abuses, and other issues that affect responsible sourcing.

Tesla also reviews the requirements that our direct suppliers have with their sub-suppliers. Most importantly, Tesla visits these sub-suppliers when possible to observe and review their processes and risk mitigation techniques. During these visits we look for potential human rights risks, as well as safety or environmental risks, and discuss mitigation efforts directly with the operators. This engagement by Tesla sometimes extends all the way back to the mining stages, where producers are typically a tier 4 supplier to Tesla.

The following list of facilities are certified by the CFSI as conflict-free smelters or refiners who have completed the CFSP and are CFSI compliant and believed to be in Tesla’s supply chain. We publish this list to hold these smelters and refiners accountable and to give credit for their continued participation in the CFSP. In addition, we hope that this encourages the remaining smelters and refiners in our supply to accelerate their efforts to become conflict free through the CFSP.

UK Modern Slavery Act Transparency Statement

This statement is made on behalf of Tesla, Inc. and its subsidiaries (“Tesla”). We are publishing this statement under the UK Modern Slavery Act 2015 as a demonstration of our commitment to anti-slavery practices and an affirmation of the values we hold and adopt across our business.

At Tesla, we are committed to ensuring that the way we conduct our business and dealings with our suppliers reflects our values and our belief that everyone should be treated with dignity and respect. Tesla is committed to ensuring that its suppliers do not use slave or child labour or engage in human trafficking. Tesla does not, and will not, tolerate the use of slave or child labour in the manufacture of its products and does not, and will not, accept products or services from suppliers that engage in human trafficking in any form. Human trafficking, child labour and slavery are crimes under state, federal and international law. These crimes exist in countries throughout the world. Our commitment is summarized in the Tesla Supplier Code of Conduct, and we are working to ensure that our suppliers uphold the principles in this statement.

Our organisational structure and our business
Tesla's mission is to accelerate the world’s transition to sustainable energy. We design, develop, manufacture and sell high-performance fully electric vehicles, and energy storage systems, as well as install, operate and maintain solar and energy storage products. We have established our own network of EV sales and service centres and Supercharger stations globally. We have operationally structured our business in a manner that we believe will enable us to rapidly develop and launch advanced electric vehicles and technologies.

Tesla is headquartered in California, USA. We operate, however, and have subsidiaries across the world, including in the UK.

Our employees and those who work for our suppliers
At Tesla, we hire the world's best and brightest people to help us achieve our mission and so people are one of our key focuses. We are committed to creating safe and secure workplaces and working environments.

All recruitment procedures comply with the relevant local regulations and standards; we adopt a fair and equitable approach when scouting for talent; and all wages are compliant with local laws and regulations.

Tesla also advocates freedom of employment, which means all work should be done voluntarily. No employee should be forced to work against their will. Our employees may terminate their employment by giving the required contractual or statutory notice. Child labour and the employment of children below the minimum legal age is strictly forbidden at Tesla.

Tesla maintains a Human Rights and Conflict Minerals Policy that sets out our approach to this matter and is strictly applied throughout the company and across our supply chain. Tesla employees must adhere to its Code of Business Conduct and Ethics adopted by the Board of Directors on May 20, 2010. Additionally, we expect our suppliers to adhere to our Supplier Code of Conduct and comply with all applicable local and national laws.

Our supply chain
Tesla purchases thousands of parts which we source globally from hundreds of suppliers. We have developed close relationships with several key suppliers, particularly in the procurement of battery cells and certain other key system parts.

Our complex supply chain is a unique hybrid of the traditional automotive and high tech industries and encompasses suppliers from around the world. Many of our Tier 1 suppliers (i.e., direct suppliers) do not purchase all their raw materials directly and instead must obtain them from downstream suppliers and sub-suppliers. Therefore, our suppliers are highly dependent on the information provided to them by their suppliers and sub-suppliers.

Tesla is a Supporter Member of the Electronics Industry Citizenship Coalition (EICC). Tesla supports the EICC’s mission and vision to create sustainable value through stakeholder collaboration to improve working and environmental conditions through leading standards and practices.

Assessing and managing riskTesla undertakes the following actions to ensure compliance by our suppliers with our Human Rights and Conflict Minerals Policy:

investigate if we have a reasonable basis to believe that one of our suppliers is engaging in human trafficking or use of slave or child labour; and

transition away from purchasing goods or services from any supplier that is believed to be engaging in human trafficking or use of slave or child labour.

Training
It is important to us that our employees are aware of the issues surrounding modern slavery and support our values and to train employees who work with suppliers on the issues of human trafficking and slavery, particularly with respect to mitigating risks within our supply chain. Where necessary, we implement appropriate disciplinary action, including potential termination of contract, for those who do not comply with our Human Rights and Conflict Minerals Policy.

This statement is given on behalf of Tesla, Inc. and its subsidiaries for the financial year ending 31 December 2016. It sets out the steps taken during the financial year to prevent modern slavery and human trafficking in our business and supply chains.

By: /s/ Todd A. MaronTodd A. MaronGeneral Counsel

Security Vulnerability Reporting Policy

Tesla values the work done by security researchers in improving the security of our products and service offerings. We are committed to working with this community to verify, reproduce, and respond to legitimate reported vulnerabilities. We encourage the community to participate in our responsible reporting process.

If you are a security researcher and would like to report a security vulnerability, please send an email to: vulnerability@tesla.com. Please provide your name, contact information, and company name (if applicable) with each report. Priority will be granted to encrypted reports – please include your PGP public key with such reports.

We will investigate legitimate reports and make every effort to quickly correct any vulnerability. To encourage responsible reporting, we commit that we will not take legal action against you or ask law enforcement to investigate you if you comply with the following Responsible Disclosure Guidelines:

Provide details of the vulnerability, including information needed to reproduce and validate the vulnerability and a Proof of Concept (POC)

Make a good faith effort to avoid privacy violations, destruction of data and interruption or degradation of our services

Do not modify or access data that does not belong to you

Give us a reasonable time to correct the issue before making any information public

We will attempt to respond to your report within 1-2 business days.

Tesla Security Researcher Hall of Fame

Tesla appreciates and wants to recognize the contributions of security researchers. If you are the first researcher to report a confirmed vulnerability, we will list your name in our Hall of Fame (unless you would prefer to remain anonymous). You may also be considered for an award if you are the first researcher to report one of the top 3 confirmed vulnerabilities in a calendar quarter. You must comply with our Responsible Disclosure Guidelines (above) to be considered for our Hall of Fame and top 3 awards.