If you need support from Yola please contact us via support@yola.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!

Could you please try an alternate browser or try clearing your cache? You can also check to see that you are running current versions of Flash and Java. If that doesn't work, please let us know your website address and we'll investigate further.

I'm afraid you won't be able to renew via telephone, but online following the checkout process. Can you please give me your domain name or login e-mail (no password)? Then I'll be able to track your Yola account in our system in order to look into this issue in your account directly. Thanks.