Technical Support Specialist

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Honkamp Krueger & Co., P.C. (HK) is a Top 100 CPA and business consulting firm in the U.S. and largest Iowa-based CPA firm (Accounting Today, 2018). Our headquarters are located in Dubuque, Iowa with branch locations in Cedar Rapids and Davenport, IA and Madison and Platteville, Wis. HK is a five-time recipient of the Top Workplace in Iowa award by the Des Moines Register and has been named Employer of the Year by the Dubuque Area Chamber of Commerce.

HK and HKP serve clients in all 50 states with value-added, forward-thinking, effective, and timely solutions across more than 40 service lines. For over 70 years, privately-held organizations, Fortune 500 multi-nationals, franchisor organizations, individuals and nonprofits have experienced the HK Family of Companies’ promise of world-class customer service and innovative solutions.

In addition to HK and HKP, the HK Family of Companies also includes our wealth management affiliate, HK Financial Services (HKFS), and Kabel Business Services, a division of HKP.

HKP, the workforce management affiliate of Honkamp Krueger & Co., P.C. is seeking a workforce application specialist to join the payroll team. The workforce application specialist will be responsible for supporting and maintaining HR/Benefit aspects of the workforce application. This position will also assist in supporting various software products used internally for managing and processing client payroll.

Key responsibilities:

Application implementation, troubleshooting and technical support

Diagnosing and resolving technical hardware and software issues

Training, assisting and advising clients in the utilization of payroll software

We offer a competitive wage and benefits package that includes health/dental/vision insurance and 401k Plan. Our benefits package includes a minimum of 11 days of paid time off, birthday PTO, 8 observed holidays, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer: