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Date of this Version

6-2-2018

Abstract

Libraries need to change rapidly in response to advances in technology, expectations of users, funding, and other pressures from both inside and outside the library. Often library administration/management reorganizes personnel, duties, and departments to accomplish new goals and to shift focus of library services. Both during and after a reorganization, employees respond to the changes in a wide variety of ways, ranging from acceptance and positivity to anger and resistance. Fortunately, administrators and managers have a variety of tools available to help employees deal with change and to move them toward success. There are many books and articles on the art of implementing and managing change, dealing with resistance to change, and having difficult conversations with those affected and disaffected by change. This article will explore the application of these various tools, including examples that illustrate how any manager or supervisor can use them immediately without extra costs or resources.

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