Frequently asked questions (FAQs)

If you can't find an answer to the question you're looking for, submit your question and email address and we'll endeavour to get back to you as soon as possible with the answer. (Monday to Friday, 9am to 6pm only)
Questions marked with an asterisk (*) are compulsory.

We use cookies to manage your application, report traffic statistics, track referrals of visitors, and target advertising. By using this site you are consenting to this. You may change these settings at any time. Please note - Our cookie policy changed on 5/1/2015.