Pax Crisis Response Services

Whether you are a business, school, university or faith based organization, our team of specially trained crisis response consultants is available immediately in the time of crisis.

We’re available via phone, video conference or in person/on the ground support for your organization to help leadership, employees and those your serve deal with unforeseen traumatic events such as workplace accidents, the death or suicide of a co-worker or student, robberies, violence, natural disasters and more.

Crisis Consultation

Skilled crisis response consultants can be available immediately telephonically, via video live-feed, or on-site to support the organization’s leadership as critical, time-sensitive decisions are made and communicated.

Delivery of competent compassion goes a long way toward facilitating resilience. Selecting from a continuum of structured critical incident response group and individual interventions, the PAX consultant provides a safe, directed environment to:

Consult with leadership to shape the response effectively

Position leadership favorably through shared messaging

Allow people to talk if they wish to do so

Identify and normalize acute traumatic stress reactions so that those impacted by them do not panic about them

TeleCare

When the critical incident impacts a small number (1-3 individuals), a proactive, individualized response can be cost-effectively indicated. PAX consultants make immediate, proactive outbound telephone calls to individuals identified by the impacted organization’s leadership.

The supportive call:

Acknowledges the incident

Expresses care on behalf of the organization

Allows for sharing of what occurred

Normalizes reactions

Provides psycho-educational resiliency suggestions.

Those involved may call back for additional support as much as needed 24/7 for ten days. On the tenth day an additional outbound call will be made to assess status and discuss any additional recovery strategies.

Crisis Response Training

Spiritual/Psychological First Aid

Christian universities provide leadership opportunities by implementing peer-to-peer student life leadership roles and sponsoring short-term mission trips for student groups. This course will provide information and practice opportunities regarding how to effectively respond to those experiencing tragedy and loss. The training includes elements such as:

The individual and organizational impacts of crisis and loss

Spiritual/Psychological first aid skills

What to say and what not to say

Knowing when you’re in over your head and how to refer

Self and team resilience care

Please call us at 616.281.6305 today to learn more about Pax Crisis Response Services.