Major Appliance Repair

Mobil Service- We Pick It Up

This company is a complete rip off. I had a ""technician"" come to my home to repair my washing machine. He was in my house for 25 minutes - made 1 phone call and received two other calls. He quickly replaced a part and charged me $225 in labor costs alone.\n\n My husband called the owner the next day, who said he could care less when we said we would be writing a review on this website. This is the type of operation that should be reported to the Better Business Bureau.\nStay away from this company.

0

by reneeardis at Citysearch
November 02, 20111Express Repair Group

Stay away

★☆☆☆☆

This company is a complete rip off. I had a ""technician"" come to my home to repair my washing machine. He was in my house for 25 minutes - made 1 phone call and received two other calls. He quickly replaced a part and charged me $225 in labor costs alone.\n\n My husband called the owner the next day, who said he could care less when we said we would be writing a review on this website. This is the type of operation that should be reported to the Better Business Bureau.\nStay away from this company.

Very disappointing service. Trashed the analysis done by the Gas Company employee. Showed me a part (obviously used) which cost $600 and $800 with installation. Charged me $100 for doing essentially nothing purporting he had done a callibration which was hard to believe. Will never use this company again!!!

Very disappointing service. Trashed the analysis done by the Gas Company employee. Showed me a part (obviously used) which cost $600 and $800 with installation. Charged me $100 for doing essentially nothing purporting he had done a callibration which was hard to believe. Will never use this company again!!!

Although the repairman was prompt when he came the first time to repair our refrigerator, it seemed that he was in a rush so he quickly made a diagnosis. It sounded lilke he knew what he was doing, so we told him to go ahead with the repair. Well, it seemed to help the refrigerator get a little better, but it was obvious that he didn't completely solve the problem. We called and had him come out again a day later, and he did, but he quickly reviewed the situation and said there were no other problems. We had to get a second company out here to fix the second problem, which completely fixed the refrigerator. I would never use this company again!

Although the repairman was prompt when he came the first time to repair our refrigerator, it seemed that he was in a rush so he quickly made a diagnosis. It sounded lilke he knew what he was doing, so we told him to go ahead with the repair. Well, it seemed to help the refrigerator get a little better, but it was obvious that he didn't completely solve the problem. We called and had him come out again a day later, and he did, but he quickly reviewed the situation and said there were no other problems. We had to get a second company out here to fix the second problem, which completely fixed the refrigerator. I would never use this company again!

Was this review helpful to you?

Message from Express Repair Group

Since 1992, Express Appliance Group has been raising the bar for appliance and HVAC service. No matter what kind of appliance issue you are having, you will get the best repairs from a team that will save your time and money. When you choose us, you will get outstanding prices for superior work throughout Los Angeles, Ventura, and Santa Clarita counties. Express Appliance Group is open 7 days a week, including evenings and weekends.