Product

Why does the US Assistent have 600watt and the European 1500watt?

The reason for the wattage difference is because of the different voltages used in Europe and the USA. However, the strenght of the machine is no different. Even on the fastest speed the european machine does not turn any faster than in the US. The Ankarsrum is NOT a gear powered motor and has very few moving parts on the inside. This makes it amazingly efficient. It has a belt driven, worm gear transmission which is an amazing design. And unlike your vacuum that has a belt, the Ankarsrum belt does not have anything putting tension on it so it will not wear out or burn up like on your vacuum cleaner.

The reason for the wattage difference is because of the different voltages used in Europe and the USA. However the strenght of the machine is no different

Are all materials approved for contact with foodstuffs?

Why does the machine keep stopping?

Response for 1500w: This may be because the digital overload protection has been triggered. Set the machine to “Off” and then start the machine up again. If the machine is subjected to heavy loads, one way to deal with this is to increase the speed slightly.

Response for 600w: This may be because the digital overload protection has been triggered. Set the machine to “Off” and then start the machine up again. If the machine is subjected to heavy loads, one way to deal with this is to increase the speed slightly. The machine can also switch itself off if the thermal cutout is triggered by the motor getting too hot. The machine then needs to rest a while before it can be used again. If you have been running large volumes in it, with quite a lot of resistance, you need to switch the machine off and wait for a few minutes.

The machine switched off. Why?

1500w: This may be because the digital overload protection has been triggered. Set the machine to “Off” and then start the machine up again. If the machine is subjected to heavy loads, one way to deal with this is to increase the speed slightly.

600w: This may be because the digital overload protection has been triggered. Set the machine to “Off” and then start the machine up again. If the machine is subjected to heavy loads, one way to deal with this is to increase the speed slightly. The machine can also switch itself off if the heat sensor detects that the motor has got too hot. The machine then needs to rest a while before it can be used again. If you have been running large volumes in it, with quite a lot of resistance, you need to switch the machine off and wait for a few minutes.

How does the motor cool down? Does it need to “rest”?

1500w, 220v: The motor cools down through air intakes and air outlets in the base of the machine. It is important that these are kept free. The machine can switch itself off if it is subjected to a very high load. The digital overload protection switches it off. This is controlled by a digital motor control with speed feedback. Set the machine to “Off”, and start again. If the machine is subjected to heavy loads, one way to deal with this is to increase the speed slightly.

600w, 120v: The motor cools down through air intakes and air outlets in the base of the machine. It is important that these are kept free. The machine can switch itself off if it is subjected to a very high load. The digital overload protection switches it off. This is controlled by a digital motor control with speed feedback. Set the machine to “Off”, and start again. If the machine is subjected to heavy loads, one way to deal with this is to increase the speed slightly.
The machine can also switch itself off if the heat sensor detects that the motor has got too hot. The machine then needs to rest a while before it can be used again. If you have been running large volumes in it, with quite a lot of resistance, you need to switch the machine off and wait for a few minutes.

What is included in the basic package and in the deluxe package?

The basic package is what we call the package you buy that contains the Assistent Original machine. In addition to an Assistent Original, it includes a 7-litre bowl, dough roller, dough hook, dough knife, spatula, proving lid, 3.5-litre whisking bowl, balloon whisks and pastry whisks. You also get our excellent recipe book, containing brilliant recipes, inspiration and handy hints. The deluxe package includes our most popular accessories for the Assistent Original. Mincer with feeder tray and plunger, along with four discs (2.5/4/6/8 mm) and three sausage horns (15/20/25 mm), four pasta discs, cookie press, grater attachment, strainer, citrus press and blender jug You can find out more about the different packages here (Link to AKM-basic and deluxe packages)

How should I store the different parts so that they last as long as the machine?

Avoid storing plastic parts in sunlight. This can dry the material out and shorten the part’s service life. Although many accessories and parts are dishwasher-safe, washing them by hand and wiping them dry afterwards is gentler on them.

Avoid storing plastic parts in sunlight. This can dry the material out and shorten the part’s service life. Although many accessories and parts are dishwasher-safe washing them by hand and wiping them dry afterwards is gentler on them…

What is the RPM range for the blender?

Why are there two power outlets?

The power outlet that is used most is connected to the extremely efficient gearbox, making the machine extremely powerful. To this you can attach the bowl, the mincer and the vegetable cutter. This power outlet has a rotational range of approximately 40-140 (40-190, 120v) revolutions per minute. The power outlet on the side of the machine is for the blender jug when you lay the machine on its side. It is powered directly from the motor, and rotates at between 3,500 and 12,000 (16,000, 120v) revolutions per minute.

The power outlet that is used most is connected to the extremely efficient gearbox making the machine extremely powerful. To this you can attach the bowl the mincer and the vegetable cutter