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Monday, March 30, 2009

Online Banking

Online banking is a quick and easy way for me to pay my bills. I can keep track of my expenses with just the click of a button. Yesterday I noticed that a transaction that I se tup last Thursday did not post. I know I remember making a bank to bank transfer, but I forgot to write down the reference number. I checked upcoming transactions, but it was not listed. I know I was doing something else at the same time, so it is possible that I did not confirm the transaction. I set up another transfer and made note of the reference number.

I decided to call the bank...big mistake. It took fifteen minutes for me to speak to someone. He said that he could not help me and that the reference number was useless. I just checked my account and both transfers went through. I am not happy. When I was on the phone with the bank, I checked upcoming transactions and neither payment was listed. I will have to be more careful in the future. Tomorrow I will go shopping and spend the money that was overpaid on the account. I have to get something out of this mess.

1 comment:

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