1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

CC5595 – Lagan CRM Support and Maintence

2.2

Description of the goods or services required

West Lothian Council are seeking to procure the services of a suitably experienced organisation to provide a support and maintenance contract for their Lagan Enterprise Case Management Customer Relationship Management System.

NOTE: The buyer is using PCS-Tender to carry out this procurement process. Please note this is a separate website and if you are not already registered, registration will be required.

To access PCS-Tender, record your interest in this notice and access the tender documentation please visit https://www.publictendersscotland.publiccontractsscotland.gov.uk and search for project Code 4143 under ITTs Open to All Suppliers. Please use the Search/Filter function, then select Project Code from the dropdown. Please note that once you have expressed interest in the ITT it will move to your My ITTs area.

For further information on using PCS-Tender, please read the Supplier Response Guide: https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/supplierhelppage/PCS-TSupplierResponseGuide.pdf

If you have already registered on Public Contracts Scotland and PCS-Tender and paired your accounts you can access PCS-Tender through your Public Contracts Scotland Control Panel.

2.3

Notice Coding and Classification

a) Commodity Codes

Code

Description

271300

Maintenance – Information Communication Technology

b) Delivery Location/Area

Code

Location

160

Edinburgh & Lothians

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

Single stage – Any candidate may submit a tender.

4.2

Reference number attributed to the notice by the contracting authority

CC5595

4.3

Time Limits

a) Time-limit for obtaining documentation

b) Time-limit for receipt of completed tenders
11-06-2015 Time 14:00

c) Estimated award date 19-06-2015

4.5

Language or languages in which tenders or requests to participate can be drawn up