Location

Located in Phoenix, Holiday Inn Express Hotel and Suites Phoenix-Airport is near the airport and close to Diablo Stadium and Pueblo Grande Museum and Archaeological Park. Other area points of interest include Arizona State Capitol and Chase Field.

Why Stay Here

Outdoor Pool

Fitness Room

Business Center

Room Service is Available

Free Breakfast

No Parking Fees

Resort Details

Recreational amenities include an outdoor pool, a spa tub, and a fitness facility. This hotel has a business center and offers secretarial services, limo/town car service, and audio-visual equipment. Complimentary wireless Internet access is available in public areas. Room service is available. The hotel serves a complimentary breakfast. The property has a complimentary airport shuttle (available 24 hours). Guest parking is complimentary. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands.

IMPORTANT INFORMATION

Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation. The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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My husband and I arrived very late and were greeted by a very friendly night auditor (we were stupid tired, I don't remember her name but we chatted briefly about Michigan as she had the state as a pendant), who recommended the Waffle House next door as we had a very long, very stressful day. Definitely a better idea than pizza, she was 100% right.
The following morning, I crept down to breakfast to grab something and bring I back for the hubby since he was still out cold. As soon as I walked ...
My husband and I arrived very late and were greeted by a very friendly night auditor (we were stupid tired, I don't remember her name but we chatted briefly about Michigan as she had the state as a pendant), who recommended the Waffle House next door as we had a very long, very stressful day. Definitely a better idea than pizza, she was 100% right.
The following morning, I crept down to breakfast to grab something and bring I back for the hubby since he was still out cold. As soon as I walked up to the breakfast bar area, Warren introduced himself and let me know he was available if I needed anything. I asked him about trays so I could bring food back to the room and he actually offered to help me carry everything back and even grabbed juice for us. Talk about above and beyond! He is truly a very valuable member of their team.
I agree with a previous review that the carpet on the floors could use an update but the elevator was actually nicely tiled. Bathroom is very up to date looking and the room itself was spotlessly clean. We didn't get a chance to use the pool but it looked very inviting. We're very glad we chose this location and would certainly recommend it to others.
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Close to the airport with a shuttle every 30 minutes. Friendly staff when we arrived and left. Clean room with comfortable beds. Printer with computer for printing boarding passes free. Very pleased with our stay.

Stayed just one night...up to a week free parking and airport shuttle. Older property but clean and friendly helpful staff. Close to many restaurants. The hotel also has a very complete breakfast offering. Would definitely come back, and wouldn't hesitate to recommend.

We have stayed here many times, and it is a really nice hotel. It is very clean, very quiet and I have never ran into a rude employee, there is just nothing in the area. If you don't mind driving to eat or do anything, this is the hotel. We are here on business, so it is perfect for us. Also from the airport, so very close. So again this is a wonderful hotel, just not a lot around (there is a waffle shop), but that is it. will we stay here again, yes, yes, yes.... it is perfect for what we ...
We have stayed here many times, and it is a really nice hotel. It is very clean, very quiet and I have never ran into a rude employee, there is just nothing in the area. If you don't mind driving to eat or do anything, this is the hotel. We are here on business, so it is perfect for us. Also from the airport, so very close. So again this is a wonderful hotel, just not a lot around (there is a waffle shop), but that is it. will we stay here again, yes, yes, yes.... it is perfect for what we are here for.
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Holiday Inn Express Hotel & Suites Phoenix-AirportHoliday Inn Phoenix

DobsnDougo
from Central Coast NSW

Submitted on 23-05-2016

My wife and I stayed here for 4 nights in April. Upon a late check in (12am) we had a few hiccups that was out of our control and had to sort it out. The young lady on the desk was an amazing help. Her name is Amanda and in all our travels we have never had such an amazing experience with an employee. Note to owner she needs a massive pay rise. After we checked in we found the hotel very comfortable. our room was Clean and a good size, comfy bed, dark curtains and a good shower and clean bathro...
My wife and I stayed here for 4 nights in April. Upon a late check in (12am) we had a few hiccups that was out of our control and had to sort it out. The young lady on the desk was an amazing help. Her name is Amanda and in all our travels we have never had such an amazing experience with an employee. Note to owner she needs a massive pay rise. After we checked in we found the hotel very comfortable. our room was Clean and a good size, comfy bed, dark curtains and a good shower and clean bathrom. Good amenities with a larger fridge and big tv. The free breakfast was adequate and free WIFI was great. Location was also central for our visit.the only minor blemish was the rooms are run down a little but that's being picky. Overall we loved our stay and would stay again.
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I really liked this one! It also had a pool and it's actually very cheap! Very comfortable pillows and the view is also very nice! Still need a car to get around Phoenix but it's not too far away either.

Holiday Inn Express Hotel & Suites Phoenix-AirportGreat place to stay

Jen A
from Yuma, Arizona

Submitted on 09-06-2016

We have stayed here before. When we need to fly, we use the hotel's airport parking and take their shuttle to and from the airport. Check in is always fast and correct. The room is clean and well maintained. Breakfast is a complete hot breakfast with pancakes, cooked eggs, turkey patties, biscuits and gravy, muffins, cereal, chocolate milk, etc. I appreciate they also have sugar free syrup for the pancakes. The staff has always been friendly and helpful. This hotel is great for the price.

Staff friendly and helpful, beds and pillows comfortable, room clean and nicely decorated, service good, breakfast by Susie was delish, check out a breeze. Would stay there again.
Not much to do, around the hotel...that we could find (re. shopping, fast food,etc.)
Hotel parking difficult to find
No hot tub...or we didn't find it, but we didn't ask.

The hotel was beginning upgrades, which I will say is very much needed, but staff was over and beyond in accommodating our check in and stay. I want to give big kudos to Bree. She helped me with my early car rental return. Then when I returned to the hotel Warren (I believe that was his name) greeted me so warmly. He even baked cookies for me. Lol. If the hotel was completed with their renovations, I would give a 5. But I give staff a big 5!!!!

Holiday Inn Express Hotel & Suites Phoenix-AirportDisgusting

Jclaire1
from

Submitted on 23-06-2016

We stayed here for one night before heading to Sedona. I read the reviews before hand, and thought it sounded decent. I don't need fancy. I need clean. We stayed on the 5th floor, and the carpets in the hallway were stained every two feet. The room wasn't much better. There was a huge stain in the white curtain which I assume was from the air conditioner blowing on it. I was so skeeved the whole time I was there and couldn't wait to leave.

The hotel is conveniently just off of I-10, near PHX. But, it's in an industrial park area offf the east side of PHX, and a 5 mile drive to restaurants.
Another Surprise on arrival, the hotel is under heavy remodel with the lobby in total dissaray. If I'd been advised of this at booking or before arrival, I'd have booked different IHG property. The property eill be very nice when completed, from the plans we saw.
Having said this, the staff was totally friendly, courteous and helpful.

Holiday Inn Express Hotel & Suites Phoenix-AirportVery clean

lizzie_vargas8
from Los Angeles, California

Submitted on 27-06-2016

It is very nice and quiet . People who stay here are usually on business so you have the pool pretty much to yourselves . We went here with 3 kids . The kids loved the breakfast ! It truly lived up to our standards. Will be coming back soon .

I really like the Holiday In Express hotel, and it was the reason that I booked this one. The problem is that the hotel is remodeling so you can imagine the mass that I faced when I arrived . At 8am they started working and making noise. When I tried to get the elevator, it was full of trash and I couldn't get into. If I had known that they were under construction I hadn't made made the reservation .

We brought a group of 21 college students to this hotel the night be fore flying home. The check-in process was extremely smooth and the staff were very friendly and accommodating. The location is quiet despite the airport proximity...although at the time of our visit it was undergoing renovations. We needed to use a meeting room for the class and the staff went out of their way to help us. A special acknowledgement and thanks to Rosalen Salib and Warren.

Holiday Inn Express Hotel & Suites Phoenix-AirportNever disappointed

stephanieptx
from

Submitted on 06-07-2016

We checked in super late,passing thru to CA. Manager was super sweet and attentive check in took all but 3 minutes. Defiantly staying again on our was back to TX. Breakfast was more than I expected. Rooms were extremely clean.

There was pretty major renovation work going on during our stay in June. When we were there it was happening right next to the reception area, hence it didn't create a very pleasant impression on arrival. That said, the reception staff were very pleasant and the room itself was fine but nothing spectacular....altho the room rate was very reasonable, so we couldn't expect too much. Breakfast was okay but the presentation of it was somewhat affected also by the renovation work that was going on. ...
There was pretty major renovation work going on during our stay in June. When we were there it was happening right next to the reception area, hence it didn't create a very pleasant impression on arrival. That said, the reception staff were very pleasant and the room itself was fine but nothing spectacular....altho the room rate was very reasonable, so we couldn't expect too much. Breakfast was okay but the presentation of it was somewhat affected also by the renovation work that was going on. We couldn't help but notice the terrible state of the carpet in hallway outside the room.....hopefully they'll be getting replaced soon.
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Holiday Inn Express Hotel & Suites Phoenix-AirportGood for a stopover

surfsup2
from Glasgow, United Kingdom

Submitted on 10-07-2016

Stayed for 1 night after a long journey called the hotel when we had picked up our cases and they told us we're to wait for the shuttle bus.
No problem bus appeared 5 mins later driver was really friendly .
Check in Guy was also very nice and we were in our room within 10-15 mins.
Room was nice clean and typical holiday inn.
We went down to the bar to get something to eat.
We got chicken strips and mini burgers (sliders) as only needed a snack after horrible airline food.
They have a swimming po...
Stayed for 1 night after a long journey called the hotel when we had picked up our cases and they told us we're to wait for the shuttle bus.
No problem bus appeared 5 mins later driver was really friendly .
Check in Guy was also very nice and we were in our room within 10-15 mins.
Room was nice clean and typical holiday inn.
We went down to the bar to get something to eat.
We got chicken strips and mini burgers (sliders) as only needed a snack after horrible airline food.
They have a swimming pool there were a few ppl with kids enjoying a splash about before going to bed.
Check out was quick and the airport bus dropped us off back at the nearest terminal to go pick up our hire car again the driver was lovely .
Will def come back to this hotel when back in Phx.
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The hotel lobby and front desk were in the process of being renovated during our one night stay on 7/3/16. It was quite messy and did not make a great impression. However, the staff was very friendly and accommodating. The room was on the 1st floor and was a little old. I'm hoping that the whole property is getting a "refresh" and this will be a lovely property once complete. The side door at the end of the hall had rocks outside the door where some guests had propped the door open instead ...
The hotel lobby and front desk were in the process of being renovated during our one night stay on 7/3/16. It was quite messy and did not make a great impression. However, the staff was very friendly and accommodating. The room was on the 1st floor and was a little old. I'm hoping that the whole property is getting a "refresh" and this will be a lovely property once complete. The side door at the end of the hall had rocks outside the door where some guests had propped the door open instead of using their key to access that door. The door to the pool did not lock at all so anyone could enter the building from the back parking lot. The a/c unit in our room was very loud, but I think that may have had something to do with the excessive heat outside. The poor a/c unit probably couldn't keep up! Breakfast area was relocated to a meeting room and while it was small, there weren't that many guests taking advantage of the breakfast that morning. All in all it was a great one night stay.
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Hotel was being renovated, but the staff was amazing. We loved the location as it is right by the airport. Loved the pool and our room...hotel was very quiet. I would be excited to see the hotel after the renovations are complete. Staff could not have been more accommodating.

Holiday Inn Express Hotel & Suites Phoenix-AirportBeing renovated

ButterflyBusy
from Little River

Submitted on 10-08-2016

Had to book a last minute room and got a King suite, which was absolutely beautiful. Hotel is being renovated and when done will be very nice and modern. My room had already been done and was extremely comfortable and very reasonably price. Hotel offers a shuttle to and from the airport.

Their Web site says they are under construction, but it doesn't say there may be serious issues. They gave me a newly renovated room, and it looked beautiful. But I discovered that the shower had no hot water. The maintenance man came up and pulled it all apart, then said he had to call his supervisor. Meanwhile, its 8pm at night and I have an early flight the next morning. So they finally moved me to a different room, where the shower had hot water but the spray was hard. Then the next morning,...
Their Web site says they are under construction, but it doesn't say there may be serious issues. They gave me a newly renovated room, and it looked beautiful. But I discovered that the shower had no hot water. The maintenance man came up and pulled it all apart, then said he had to call his supervisor. Meanwhile, its 8pm at night and I have an early flight the next morning. So they finally moved me to a different room, where the shower had hot water but the spray was hard. Then the next morning, I discovered that the sink in the new room had no hot water. I complained, but the front desk just said it was due to renovations, and made no attempt to compensate me for the issue. At the very least, a hotel should have reliable hot water. I won't be back.
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My family celebrated my father's 90th Birthday at this facility. It was AWESOME!
First off, the Sales Department, headed by Rosalen Salib, was super helpful to a newbie Event Planner (me). We planned a room block for people coming from out of town, which gave us a great rate. Her assistant, Warren, recommended a restaurant for the evening before the party, and the shuttle even took us there. Warren and Rosalen "stopped by" the restaurant to make everything was fine. Talk about feeling like...
My family celebrated my father's 90th Birthday at this facility. It was AWESOME!
First off, the Sales Department, headed by Rosalen Salib, was super helpful to a newbie Event Planner (me). We planned a room block for people coming from out of town, which gave us a great rate. Her assistant, Warren, recommended a restaurant for the evening before the party, and the shuttle even took us there. Warren and Rosalen "stopped by" the restaurant to make everything was fine. Talk about feeling like a VIP!
The party itself was in an event facility across the parking lot, which was nice, since we had music and dancing and singing! The dinner by Chef Jorge was impressive, and many guests commented on how good it was. Our servers, Beatrice and Somi, kept on top of every need, and went out of their way to help with many little details. (Thanks, Beatrice, for setting up the gift table, which I'd neglected to plan for!!) Our bartender for the event, Mitch, genuinely seemed to enjoy being there and serving us.
The hotel was in the middle of a remodel, which was the only thing that was not "perfect". Most of us were in remodeled rooms, which were very nice, with wonderfully comfy beds. Ray, one of the front desk people, was apologetic that the lobby remodel was behind schedule and not completed, but he helped with so much, we didn't mind! The biggest problem was the construction noise for someone who wanted to nap between 8 and 5.
The breakfast buffet was definitely a highlight for me! Real food! Biscuits, gravy, eggs, pancakes, cereals, yogurts, etc, etc. One of the best I've ever seen.
I will stay here again when back in the Phoenix area!!!
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Holiday Inn Express Hotel & Suites Phoenix-AirportBirthday Party

GuillermoSerrano
from Mexico City, Mexico

Submitted on 08-09-2016

I attended a Birthday Party at the Holiday Inn Express and it was FABULOUS!
All the staff were helpful and attentive, but I wanted to especially mention:
Chef Jorge
Just a note: the lobby was unfinished but doesn't matter it was family time just on breakfast tables.

Holiday Inn Express Hotel & Suites Phoenix-AirportOK for a night

MSP-Mike
from Metro Minneapolis-Saint Paul, Minnesota

Submitted on 09-09-2016

Stayed here for 1 night with family. Hotel was being remodeled so things were in a little disarray. Office center was not available as it was being remodeled, had to go to the hotel next door to use theirs as it is a sister property. Room was remodeled to the new "Millennial design" which I do not care for as it feels like a dorm room especially with the small size of the rooms at this property. Room was however fresh and clean with new beds, breakfast was decent standard HIE items. Hotel i...
Stayed here for 1 night with family. Hotel was being remodeled so things were in a little disarray. Office center was not available as it was being remodeled, had to go to the hotel next door to use theirs as it is a sister property. Room was remodeled to the new "Millennial design" which I do not care for as it feels like a dorm room especially with the small size of the rooms at this property. Room was however fresh and clean with new beds, breakfast was decent standard HIE items. Hotel is only about a 10 min trip to rental car facility which made the morning trip to PHX much easier.
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Yes, the hotel is under renovation, but that didn't effect us. The room was clean, fresh smelling, quiet and cool.
Close to the rental car facility, we were able to leave the car, and use shuttles to get to the hotel for our night before flying out, and then back to the airport for our early flight.
The evening front desk clerk was friendly and helpful, and patient with guests on the phone looking for the shuttle. We've stayed before, and will stay again.

We use this hotel often for park and stay when flying out of Phoenix. Stayed in a renovated room which features very comfortable beds, quiet air and heat controls and a wonderful shower with glass doors.
Excellent breakfast buffet and airport shuttle service.

This hotel is being renovated, and we got a brand-new room, with a modern, spa-like look. The bed and big pillows looked very inviting, and the bathroom was a glass and tile modern beauty, complete with lovely toiletries. We had asked for a quiet room, and I heard no external noise whatsoever. Sadly, the wall AC unit was so loud that we finally had to just turn it off (not ideal in Phoenix), and the refrigerator had such a vibrating hum that I unplugged it in the middle of the night. Those huge ...
This hotel is being renovated, and we got a brand-new room, with a modern, spa-like look. The bed and big pillows looked very inviting, and the bathroom was a glass and tile modern beauty, complete with lovely toiletries. We had asked for a quiet room, and I heard no external noise whatsoever. Sadly, the wall AC unit was so loud that we finally had to just turn it off (not ideal in Phoenix), and the refrigerator had such a vibrating hum that I unplugged it in the middle of the night. Those huge pillows look great, but they're very unwieldy compared to standard length ones. There was a fancy up-light above the whole headboard of the bed that wouldn't completely turn off. Had to throw clothing over the TV to cover a piercing red light on the power button. Little details...the designer should sleep in these rooms a few nights. A night's rest in such a beautiful property shouldn't be spoiled by fixable annoyances.
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Holiday Inn Express Hotel & Suites Phoenix-AirportUseful As A Hotel Near The Airport

Karl F
from Ohio

Submitted on 26-09-2016

First - the hotel is under renovation and it was a bit of a mess when we stayed. The lobby and common areas were dusty and filled with work equipment, plastic sheeting, and the like. We stayed on the first floor and clearly our room had yet to be renovated. It was tired old Holiday Inn.
Where they did shine was in making it easy for us to get to the airport. We dropped our car the night before our flight and took their shuttle to the hotel. (NOTE: The next-door Hilton Gardens was actually the n...
First - the hotel is under renovation and it was a bit of a mess when we stayed. The lobby and common areas were dusty and filled with work equipment, plastic sheeting, and the like. We stayed on the first floor and clearly our room had yet to be renovated. It was tired old Holiday Inn.
Where they did shine was in making it easy for us to get to the airport. We dropped our car the night before our flight and took their shuttle to the hotel. (NOTE: The next-door Hilton Gardens was actually the name on the limo we rode in). We had a ridiculous 5AM flight the next day and needed a reliable shuttle to leave the hotel at 3:30AM! We hit the lobby right at 3:30 and the shuttle was there! It took less than 15 minutes to reach our terminal.
When remodeled - this will be a very good airport location hotel.
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Holiday Inn Express Hotel & Suites Phoenix-AirportOk for one night

Roger A
from Newbury, United Kingdom

Submitted on 27-09-2016

We need a hotel close to the airport which this one is circa 10 minutes away.The hotel is basic with a comfortable bed and a good shower. However , the air- conditioning was noisy and unable to cope with the 37C temperature! The hotel was undergoing a refit on the floor below which caused dust in places. There is shuttle to and from the airport. The breakfast was a basic buffet but overall given the price it was not bad value.

Is under renovation, but the desk gentleman was awesome. Moved us to a room closer to our car, had 2 great recommendations for restaurants. And, when I forgot something and called here (same guy at the desk) after 5pm, he went to housekeeping himself to find it and i was able to swing by to get it. It would've been so easy so say "Sorry, Housekeeping's gone for the day", as most places do, but not this guy!

Holiday Inn Express Hotel & Suites Phoenix-AirportGreat stay!

Deborah H
from Honolulu, Hawaii

Submitted on 17-10-2016

This place is a great bargain. The room was spotless. The staff was very friendly and helpful. Breakfast was awesome. The new renovations are really gorgeous. We will definitely be staying here again!

Holiday Inn Express Hotel & Suites Phoenix-AirportPrepare to fly

MichiganCathy
from Michigan

Submitted on 17-10-2016

This is a nice place where you can leave your car while you are away on a trip (we flew from Phoenix to kauai). They are in the process of remodeling so ask for a redone room which is very nice. The hotel shuttle goes to the sky Habor airport every half hour. It takes about 5-8 minutes to get there and everyone at the hotel is courteous and their full, free, hot breakfast is very good.

This hotel is currenty in middle of a remodel. We were here for two night in one of the new rooms. The rooms are a bit cramp but everything is new. New beds, furniture, carpet, lighting and beds. The breakfast was good, the usual Holiday Inn Express breakfast. The front desk staff and the driver for the shuttle were fantastic. I only had two complaines. One, the shower in our room did not drain well. Two, the water was not that hot. We did not complain. It was really not a big deal and...
This hotel is currenty in middle of a remodel. We were here for two night in one of the new rooms. The rooms are a bit cramp but everything is new. New beds, furniture, carpet, lighting and beds. The breakfast was good, the usual Holiday Inn Express breakfast. The front desk staff and the driver for the shuttle were fantastic. I only had two complaines. One, the shower in our room did not drain well. Two, the water was not that hot. We did not complain. It was really not a big deal and not a deal braker.
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This hotel is currently under renovation, but you would have never known. I was gone during the day for a convention and back by 5pm. There was no noise in the morning or evening and it was construction dust free. My room was spotless. This is a very busy property, but the front desk person handled it well for all the people checking in a the same time after arriving by shuttle. I am not too keen on the new Holiday Inn Express look. I have seen this design at other hotels and it is not coz...
This hotel is currently under renovation, but you would have never known. I was gone during the day for a convention and back by 5pm. There was no noise in the morning or evening and it was construction dust free. My room was spotless. This is a very busy property, but the front desk person handled it well for all the people checking in a the same time after arriving by shuttle. I am not too keen on the new Holiday Inn Express look. I have seen this design at other hotels and it is not cozy and comfy to me. Other than that, I had a perfect stay.
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Holiday Inn Express Hotel & Suites Phoenix-AirportNight before flight

Margaret J
from

Submitted on 01-11-2016

Newly renovated room on third floor. Very nicely done with comfy king bed and lovely bathroom. We chose this hotel because it was close to the airport and rental car return for an early morning flight the following day. It was a very good choice.

Holiday Inn Express Hotel & Suites Phoenix-AirportNice remodel

sueprc
from prescott,arizona

Submitted on 06-11-2016

We have stayed here on several previous occasions, but not since remodel was completed (well almost). We stayed here in October on 2 occasions at start and completion of a 2+ week trip. Motel allows one to leave a car (for a fee) and has a convenient airport shuttle. Rooms are furnished in a very very contemporary fashion; clean room and bathroom, comfortable beds and quiet. Desk staff helpful and pleasant. Will stay again.

Picked hotel based on proximity to airport. OK property, had to leave before breakfast, but got a banana. If you want a beer, go next door to HGI. Room newly remodeled and one of the shower doors not mounted on rails. Pretty quite.

Holiday Inn Express Hotel & Suites Phoenix-AirportEverything You Need

JackArkadelphiaARUSA
from Arkadelphia AR USA

Submitted on 14-11-2016

Located near Sky Harbor Airport, free shuttle to/from the airport, excellent breakfast with large variety of food, large rooms, WIFI, clean, modern. There was some construction going on during our stay but it was scheduled so as to not bother the guests. I would certainly stay there again.

We booked a room for an overnight layover at Phoenix airport. The airport transportation was very convenient. In the morning it leaves the hotel on the half-hour for the airport. One tip I would give is ask the hotel how to recognize their van when you call for a ride. We got on a van for the wrong Holiday Inn (the mistake was ours).
The air-conditioner was set at 61 degrees when we got into the room -- super cold for us and our infant son, not to mention wasteful. But once we got the temperatu...
We booked a room for an overnight layover at Phoenix airport. The airport transportation was very convenient. In the morning it leaves the hotel on the half-hour for the airport. One tip I would give is ask the hotel how to recognize their van when you call for a ride. We got on a van for the wrong Holiday Inn (the mistake was ours).
The air-conditioner was set at 61 degrees when we got into the room -- super cold for us and our infant son, not to mention wasteful. But once we got the temperature right, it was very comfortable. The shower water temperature was hard to adjust, but maybe renovations in progress will fix this.
The hotel was very comfortable. There is no on-site restaurant, but we were able to get something to eat at the nearby Waffle House. The hotel next door also has a restaurant. The free breakfast was excellent.
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I love Holiday Inn Express at the Phoenix Airport on University Drive. I come in about twice a year for work at the University of Phoenix and I love staying here. So close I can even walk to the office. There is even a Waffle House practically on the property! I love eating there. We don't have one back home. The upgrades are sweet! They have a Keurig coffee maker in each room. They have a nice big color TV flatscreen that you can stretch out from the wall. The bathroom is nice and big ...
I love Holiday Inn Express at the Phoenix Airport on University Drive. I come in about twice a year for work at the University of Phoenix and I love staying here. So close I can even walk to the office. There is even a Waffle House practically on the property! I love eating there. We don't have one back home. The upgrades are sweet! They have a Keurig coffee maker in each room. They have a nice big color TV flatscreen that you can stretch out from the wall. The bathroom is nice and big with a shower that heats up quickly. I love the breakfast prepared each morning. They should have a little tip jar or something for the personnel. They definitely deserve it. I love this place!
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This was a good room to stay in the night before we flew out to New York. Clean room - good size - close to PHX airport. Staff were friendly. Good parking. Best Western next door has restaurant if needed.

The photos on the Hotels.com website are misleading. I wondered what this hotel looked like prior to renovations. It has that cheap furniture feel - the "dining area" is pretty much inside the front door - room decor, while clean, was very stark and bland. There is no place for lunch or dinner. We had to go to the Waffle House next door - menu is limited and not even as good as an IHOP. I would skip this place and go another block to the Drury Inns. We sat in the lobby at the Drury until it was ...
The photos on the Hotels.com website are misleading. I wondered what this hotel looked like prior to renovations. It has that cheap furniture feel - the "dining area" is pretty much inside the front door - room decor, while clean, was very stark and bland. There is no place for lunch or dinner. We had to go to the Waffle House next door - menu is limited and not even as good as an IHOP. I would skip this place and go another block to the Drury Inns. We sat in the lobby at the Drury until it was time to go to bed - then we returned to the Holiday Inn. Very disappointed. The staff, however, were very helpful.
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