Upgraded from one Tracfone (LG440g) to another (LG530g) which I thought would be effortless. Did the walk-through online. Looks like the new phone is the current active phone. I did try to put the old SIM card in the new phone, which is why there are SIM cards--so that you can transfer all the contact data and not have to re-enter it. Otherwise why have a portable card at all? Why not just hard solder it in? I was just trying to do the logical thing here. Now I read that you can't change SIMs from one Tracfone to another (see the previous rhetorical questions). OK, so now even if I have the factory SIM card in that came with the new phone, I still get the "Sim Card Rejected" message on screen and can't get past it. So I haven't had phone service for the last four hours. Not the end of the world but it would be nice to have a phone.

Hi danielno. My name is TracFone Felice. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. If you are new to this Forum, please participate in any thread by creating at least five posts to enable your private messaging feature. Thank you.

Hi nate6012. My name is TracFone Louise. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.