Kounta User Reviews, Pricing & Popular Alternatives

Kounta is a cloud-based POS software geared towards the hospitality and events industries. It offers users with solutions for system customization, payment processing, production and delivery management, and more. We compiled available Kounta reviews online and found that it has generally positive ratings. We also compared the most popular pricing options available.

Quiz: Which POS Software is Best for You?

Question 1

What do you need a POS system for?

Restaurant

Retail

E-commerce

Retail + E-commerce

Question 2

Are you looking for a POS system for a physical location, online, or do you need a mobile POS system?

Physical, static location

Online

Mobile

Question 3

What’s your budget for a POS system?

$ - $ $

$ $ - $ $ $

$ $ $ - $ $ $ $

Question 4

How Tech savvy are you?

Not at all

Somewhat

Very

Summary of Kounta Reviews

What Kounta does well:

Users who gave Kounta positive reviews like that it is user friendly and is intuitive to use. They also like the responsive and reliable customer support.

What Kounta does not do well:

There weren’t a lot of negative Kounta reviews, but some users talked about how Kounta only works well when the business is small or less busy. They said that it may not be ideal for fast growing businesses. Some users also said that the system causes a hassle when it crashes or suddenly goes offline.

Most Helpful Positive User Review

A reviewer from Software Advice said that he likes how Kounta is user friendly, easy to use, and accessible — along with great support and great features. He shared that because of this, it made it easier for them to train their team members on how to use the system. He also said that the setup was quick, and they were able to generate sales with no glitches in no time.

Most Helpful Negative User Review

A reviewer from Software Advice said that Kounta has its occasional share of crashes. He complained that it can be frustrating for them to wait for the other devices to sync while they’re trying to process a transaction. According to him, the system downtimes causes lost sales.

Kounta Pricing

Kounta has four subscription options: Sell ($50/site/month), Manage ($100/site/month), Extend ($150/site/month), and Enterprise (custom priced). The main differences between the plans include the number of devices to be provided or accommodated, the inclusion of time tracking and table management features, as well as 24/7 phone support.

You can purchase a hardware bundle and individual devices here or continue using the current hardware that you have. A list of compatible hardware for iOS, Android, Windows, and Albert are available on the website.

Useful POS Software Resources

Best Small Business POS Systems – Read our buyer’s guide for a comparison of the top three POS software for small businesses. We compare Square POS vs. Lightspeed Retails vs. ShopKeep to give you an idea of which POS software will work best for your business needs.

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