Our overall experience...

The ports were WONDERFUL, the ship was beautiful & decorated for Christmas. But the food was mediocre at best. We stayed on the 9th floor in a state room and had the pleasure of smelling sewer down our hallway the entire 9 days. There was one customer service rep at the CS desk that caused me alot of grief! I will think twice before booking with them again. I had higher expectations of them. I rented 2 room's so for what it cost me, I was disappointed! :/

Category Ratings

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Cabin / Stateroom

Only 2 plug outlets, both side by side by the mirror. None by the bed or in the bathroom. Could only charge 2 items at once. Not 4 like we had.

Embarkation and Disembarkation

It was a chaotic zoo!

Ship Quality

Sewer smell was awful!

Destinations and Excursions

Excursions were cheaper if you booked when you got there. I had people doing the exact same thing as us for half the price. :(

Onboard Activities

Entertainment

Service and Staff

Room attendant was wonderful! The guest service desk is what soured it for me. One person in particular. Rudolf.

If planning an excursion and not using the ships offers, keep in mind the time change difference. We booked one and had to cancel because we would have missed the boat if we did it due to time difference.

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