Preventative Care

Considering that four or more years have passed since your Rolex was serviced, in that time, your watch has kept count of 1460 days, 35,040 hours and 2,102,400 minutes or more. Reward all of that effort with a Preventative Maintenance evaluation. Though a watch may look undamaged and keep time, it is what’s inside that matters. The watch to the right is a case in point. Lint, dirt and rust are evident. If left unattended, the performance and value of the watch will be compromised, resulting in a major restoration within a short period of time. We recommend servicing your vintage watch every four to five years for optimum performance.

We can provide a personalized consultation that ensures your watch’s performance and life expectancy. Contact Us

We would enjoy the opportunity to discuss your Rolex and develop a service plan that meets your goals; current and future. Please call Monday through Friday between 9:00 and 5:00 CST or email bobridley@watchmakers.com and let us know when it is convenient to contact you.

To ship your watch to us, let us make the process as seamless as possible. We have two options to ship your watch safely and quickly to us.

We can schedule a pick up at the location, day and time of your choice or

You can take the package to your nearest Federal Express or UPS shipping center.

In either case, we will provide an Overnight shipping label insured for the value of your watch.
We recommend double-boxing the watch, attaching the provided labels and shipping Monday through Thursday.

Upon receipt of your watch, we will email a confirmation that your watch has arrived. Within four business days your watch will be evaluated and at that time, we will schedule a call so that Bob can discuss the watch service needs with you.

”I am more than a little impressed with you and your company’s customer service.”

Certified Watchmakers for the 21st Century

The American Watch and Clockers Institute in cooperation with some of the leading watch manufacturers developed a certification test to determine if a watchmaker possesses the skills and knowledge to service both quartz and mechanical watches. The designated title for those that pass the rigorous exam is CW21.
The four-day certification program comprises of a written examination and a service test on their watchmaking skills. The watchmakers are provided with four types of watches; a Chronograph: an autowind, a quartz and a mechanical watch. A service issue has been introduced into each of the watches and the watchmaker has to locate the problem and service the watch to its factory specifications.
Since its inception in 2004, there are currently 420 CW21 out of approximately 12,000 watchmakers working within the United States.