Uber
4+

Know the cost before riding.

Screenshots

Description

Uber is a ridesharing app for fast, reliable rides in minutes – day or night. There’s no need to park or wait for a taxi or bus. With Uber, you just tap to request a ride, and it’s easy to pay with credit card or cash (in selected cities only).

Whether you’re going to the airport or across town, there’s an Uber for every occasion. Uber is available in more than 500 cities worldwide – download the app and take your first trip today.

Requesting your Uber is easy – here’s how it works:- Just open the app and tell us where you want to go.- The app uses your location so your driver knows where to pick you up.- You’ll see your driver’s picture and vehicle details, and can track their arrival on the map.- Payment can be made by credit card, cash (in selected cities only), Apple Pay, PayPal and more.- After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. You’ll also get a receipt by email.

Need a simple way to get from A to B quickly? Take uberX, our most affordable option for individual travel.

Want to save money on your ride? Take uberPOOL – you’ll travel with other riders heading in the same direction, and enjoy a lower fare.

Want a more exclusive experience? Take a high-end vehicle with UberBLACK. And there are even more options – whether you’re travelling with a big group or need a vehicle with accessibility features.

See if Uber is available in your city at https://www.uber.com/citiesFollow us on Twitter at https://twitter.com/uberLike us on Facebook at https://www.facebook.com/uber

Got a question? Visit uber.com/help.

Note: continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Sep 9, 2019

Version 3.368.10004

We update the Uber app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:

- Improvements to the airport experience- Updates to make requesting scheduled rides an even smoother experience

Love the app? Rate us! Your feedback keeps the Uber engine running.Have a question? Tap Help in the Uber app or visit help.uber.com.

Ratings and Reviews

4.7 out of 5

1.1M Ratings

1.1M Ratings

Editors’ Notes

When we need to get somewhere quickly and cheaply, this popular ride-sharing app motors to our rescue. We appreciate the variety in our vehicle choices—from budget-friendly carpools to swanky SUVs—as much as we love knowing when our ride is arriving and exactly how much it’ll cost. Heck, now we even use it as a verb: “We’re going to Uber to your place. Be right there!”

BluntfistNova
, 06/26/2019

A necessary app with frustrating problems

I love Uber. I don’t own a car, so using Uber is my go-to for getting around. For the most part, the drivers are excellent and there’s no issue. However the GPS and time estimations can be incredibly frustrating. The pick up and drop off pins don’t take many offroads and parking lots into account, which has caused many drivers to get lost when trying to find me. Many drivers use a third-party navigation system such as Google Maps, Apple Maps, and Waze, which give a much more accurate location, but some don’t and that’s when I'm most likely to get a call from the driver asking where I am. Drivers shouldn’t have to rely on third party apps to find me! I don’t believe Uber’s map takes traffic into account, either. Twice today my trips have been delayed by traffic, which could have been saved by the app suggesting a faster route. Uber sends me a notification just saying sorry for the delay and gives me a new ETA, which annoys me because it feels like a fake apology. I would feel more confident in the system if it allowed me to write a review about the trip/delay so at least my frustration could be used to improve the system.

Overall Uber is a great service and I will continue to use it, there’s just a few gripes I’ve noticed that are keeping Uber from its full potential that I wish they would put more consideration into.

nick 1112
, 09/02/2019

The Uber GPS needs work

I used to be a big fan of Uber because I use it 8 to 10 times a week and it was a big help considering I am unable to drive. But for the past five months or so I’ve been having major issues connecting with my driver in the correct pick up location. For some reason the GPS sends the driver to the wrong pick up location when trying to pick me up for my ride. I live in a condominium complex with about six other condominium buildings so it’s a little confusing if you are not sent to the correct address via the Uber GPS. This causes problems and tension between the rider and the driver because the driver thinks he’s in the right spot but he is clearly at the wrong address and I have to explain to them every single time that this happens all the time with the driver and it’s not their fault. This also causes me to be late to my class every time they pick me up because I either have to walk or wait for them to turn around and come back to the right place. I use the UberX option so there should be no reason for me to walk. I have sent this information to Uber through the app but they have yet to fix it I don’t even get a response from them even though I am a gold rewards member, so I am resorting to leaving a three star rating along with this lengthy written review. I’m hoping someone sees this and and it’s brought to the attention of someone who is able to fix this issue because it is very annoying. Someone please help!!

Sincerely, Loyal Uber Rider

Developer Response
, 09/04/2019

Hi Nick! We appreciate you writing in. We are sorry to hear about the trouble you have regarding the pick up location and the GPS. Thank you for bringing this to our notice. We request you to force close the app, re-open and try again. If the same doesn't work, reach out to us at t.uber.com/contact and we'll look into it for you.

Editors’ Notes

When we need to get somewhere quickly and cheaply, this popular ride-sharing app motors to our rescue. We appreciate the variety in our vehicle choices—from budget-friendly carpools to swanky SUVs—as much as we love knowing when our ride is arriving and exactly how much it’ll cost. Heck, now we even use it as a verb: “We’re going to Uber to your place. Be right there!”