Making Decisions, Rebuilding Trust and Delivering Results After a Crisis

by Shaun O'Callaghan

Shaun O'Callaghan pinpoints five areas of leadership expertise that need to be mastered to recover after a crisis brought on by changes in technology or a company-specific issue such as a product failure or new competition in the marketplace. Learn the warning signs of an impending crisis and how to rebuild a business after a crisis has hit.

Speed Up Sales and Win More Business with Today's Frazzled Customers

by Jill Konrath

In SNAP Selling, Jill Konrath alerts us to the fact that we are on the edge of a new age in selling — it’s no longer a numbers game. Today, you actually will be more successful if you make fewer calls, meetings and presentations. Konrath offers four SNAP rules to win more sales, and she teaches us that sales is an outcome not a goal.

The multi-generations that will make up the workforce in 2020 will place new demands on employers who will be challenged to manage employees who have vastly different values, beliefs and expectations. The 2020 Workplace can be a useful guide to help you and your organization create tomorrow’s workplace of choice.

Solving the One Business Problem that Makes Solving All Other Problems Easier

What Companies and Individuals Can Do to Go Beyond Making a Profit to Making a Difference

by Tim Sanders

A "Responsibility Revolution" is shaking up corporate America. In this provocative and insightful book, bestselling author Tim Sanders reveals why companies must go beyond making a profit and start making a difference and offers concrete suggestions on how all of us can help our companies join the Responsibility Revolution.

How to Identify the Sources of Growth and Drive Enduring Company Performance

by Patrick Viguerie, Sven Smit, Mehrdad Baghai

While growth is a top priority for companies of all sizes, it can be extremely difficult to maintain — especially in today's competitive business environment. In order to achieve this goal, you need to think through the growth challenges your organization faces and follow a detailed approach to uncover, understand and capture potential growth opportunities.