You can write a book review and share your experiences. Other readers will always be interested in your opinion of the books you've read. Whether you've loved the book or not, if you give your honest and detailed thoughts then people will find new books that are right for them.

How To Stop Worrying And Start Living
By
Dale Carnegie
~~~~
Copyright - 1948 / 1958 (This book)
First Printing - 1948
Library of Congress Catalog Number - Unknown
ISBN - Unknown
Scan Version : v 1.0
Format : Text with cover picture.
Date Scanned: Jan/15/2002
Posted to (Newsgroup): alt.binaries.e-book
-Salmun
~~~~
Contents
Sixteen Ways in Which This Book Will Help You
Preface - How This Book Was Written-and Why
Part One - Fundamental Facts You Should Know About Worry
1 - Live in "Day-tight Compartments"
2 - A Magic Formula for Solving Worry Situations
3 - What Worry May Do to You
Part Two - Basic Techniques In Analysing Worry
4 - How to Analyse and Solve Worry Problems
5 - How to Eliminate Fifty Per Cent of Your Business Worries
Nine Suggestions on How to Get the Most Out of This Book
Part Three - How To Break The Worry Habit Before It Breaks You
6 - How to Crowd Worry out of Your Mind
7 - Don't Let the Beetles Get You Down
8 - A Law That Will Outlaw Many of Your Worries
9 - Co-operate with the Inevitable
10 - Put a "Stop-Loss" Order on Your Worries
11 - Don't Try to Saw Sawdust
Part Four - Seven Ways To Cultivate A Mental Attitude That Will Bring You Peace And
Happiness
12 - Eight Words that Can Transform Your Life
13 - The High, Cost of Getting Even
14 - If You Do This, You Will Never Worry About Ingratitude
15 - Would You Take a Million Dollars for What You Have?
16 - Find Yourself and Be Yourself: Remember There Is No One Else on Earth Like You
17 - If You Have a Lemon, Make a Lemonade
18 - How to Cure Melancholy in Fourteen Days
Part Five - The Golden Rule For Conquering Worry
19 - How My Mother and Father Conquered Worry
Part Six - How To Keep From Worrying About Criticism
20 - Remember That No One Ever Kicks a Dead Dog
21 - Do This-and Criticism Can't Hurt You
22 - Fool Things I Have Done
Part Seven - Six Ways To Prevent Fatigue And Worry And Keep Your Energy And Spirits
High
23 - How to Add One Hour a Day; to Your Waking Life
24 - What Makes You Tired-and What You Can Do About It
25 - How the Housewife Can Avoid Fatigue-and Keep Looking Young
26 - Four Good Working Habits That Will Help Prevent Fatigue and Worry
27 - How to Banish the Boredom That Produces Fatigue, Worry, and Resentment
28 - How to Keep from Worrying About Insomnia
Part Eight - How To Find The Kind Of Work In Which You May Be Happy And Successful
29 - The Major Decision of Your Life
Part Nine - How To Lessen Your Financial Worries
30 - "Seventy Per Cent of All Our Worries ..."
Part Ten - "How I Conquered Worry" (32 True Stories)
• "Six Major Troubles Hit Me All At Once" By C.I. Blackwood
• "I Can Turn Myself into a Shouting Optimist Within an Hour" By Roger W. Babson
• "How I Got Rid of an Inferiority Complex" By Elmer Thomas
• "I Lived in the Garden of Allah" BY R.V.C. Bodley
• "Five Methods I Use to Banish Worry" By Professor William Lyon Phelps
• "I Stood Yesterday. I Can Stand Today" By Dorothy Dix
• "I Did Not Expect to Live to See the Dawn" BY J.C. Penney
• "I Go to the Gym to Punch the Bag or Take a Hike Outdoors" By Colonel Eddie Eagan
• "I Was 'The Worrying Wreck from Virginia Tech'" By Jim Birdsall
• "I Have Lived by This Sentence" By Dr. Joseph R. Sizoo
• "I Hit Bottom and Survived" By Ted Ericksen
• "I Used to Be One of the World's Biggest Jackasses" By Percy H. Whiting
• "I Have Always Tried to Keep My Line of Supplies Open" By Gene Autry
• "I Heard a Voice in India" BY E. Stanley Jones
• "When the Sheriff Came in My Front Door" By Homer Croy
• "The Toughest Opponent I Ever Fought Was Worry" By Jack Dempsey
• "I Prayed to God to Keep Me Out of an Orphan's Home" By Kathleen Halter
• "I Was Acting Like an Hysterical Woman" By Cameron Shipp
• "I Learned to Stop Worrying by Watching My Wife Wash Dishes" By Rev. William Wood
• "I Found the Answer-Keep Busy!" By Del Hughes
• "Time Solves a Lot of Things" By Louis T. Montant, Jr.
• "I Was Warned Not to Try to Speak or to Move Even a Finger" By Joseph L. Ryan
• "I Am a Great Dismisser" By Ordway Tead
• "If I Had Not Stopped Worrying, I Would Have Been in My Grave Long Ago" By Connie
Mack
• "One at a Time, Gentlemen, One at a Time" By John Homer Miller
• "I Now Look for the Green Light" By Joseph M. Cotter
• How John D. Rockefeller Lived on Borrowed Time for Forty-five Years
• "Reading a Book on Sex Prevented My Marriage from Going on the Rocks" BY B.R.W.
• "I Was Committing Slow Suicide Because I Didn't Know How to Relax" By Paul Sampson
• "A Real Miracle Happened to Me" By Mrs. John Burger
• "Setbacks" BY Ferenc Molnar
• "I Was So Worried I Didn't Eat a Bite of Solid Food for Eighteen Days" By Kathryne
Holcombe Farmer
------------------------------
Sixteen Ways in Which This Book Will Help You
1. Gives you a number of practical, tested formulas for solving worry situations.
2. Shows you how to eliminate fifty per cent of your business worries immediately.
3. Brings you seven ways to cultivate a mental attitude that will bring you peace and
happiness.
4. Shows you how to lessen financial worries.
5. Explains a law that will outlaw many of your worries.
6. Tells you how to turn criticism to your advantage.
7. Shows how the housewife can avoid fatigue-and keep looking young.
8. Gives four working habits that will help prevent fatigue and worry.
9. Tells you how to add one hour a day to your working life.
10. Shows you how to avoid emotional upsets.
11. Gives you the stories of scores of everyday men and women, who tell you in their
own words how they stopped worrying and started living.
12. Gives you Alfred Adler's prescription for curing melancholia in fourteen days.
13. Gives you the 21 words that enabled the world-famous physician, Sir William Osier,
to banish worry.
14. Explains the three magic steps that Willis H. Carrier, founder of the air-conditioning
industry, uses to conquer worry.
15. Shows you how to use what William James called "the sovereign cure for worry".
16. Gives you details of how many famous men conquered worry-men like Arthur Hays
Sulzberger, publisher of the New York Times; Herbert E. Hawkes, former Dean of
Columbia University; Ordway Tead, Chairman of the Board of Higher Education, New
York City; Jack Dempsey; Connie Mack; Roger W. Babson; Admiral Byrd; Henry Ford;
Gene Autry; J.C. Penney; and John D. Rockefeller.
------------------------------
Preface
How This Book Was Written-and Why
Thirty-Five years ago, I was one of the unhappiest lads in New York. I was selling motor-
trucks for a living. I didn't know what made a motor-truck run. That wasn't all: I didn't
want to know. I despised my job. I despised living in a cheap furnished room on West
Fifty-sixth Street-a room infested with cockroaches. I still remember that I had a bunch
of neckties hanging on the walls; and when I reached out of a morning to get a fresh
necktie, the cockroaches scattered in all directions. I despised having to eat in cheap,
dirty restaurants that were also probably infested with cockroaches.
I came home to my lonely room each night with a sick headache-a headache bred and
fed by disappointment, worry, bitterness, and rebellion. I was rebelling because the
dreams I had nourished back in my college days had turned into nightmares. Was this
life? Was this the vital adventure to which I had looked forward so eagerly? Was this all
life would ever mean to me-working at a job I despised, living with cockroaches, eating
vile food-and with no hope for the future? ... I longed for leisure to read, and to write
the books I had dreamed of writing back in my college days.
I knew I had everything to gain and nothing to lose by giving up the job I despised. I
wasn't interested in making a lot of money, but I was interested in making a lot of
living. In short, I had come to the Rubicon-to that moment of decision which faces most
young people when they start out in life. So I made my decision-and that decision
completely altered my future. It has made the last thirty-five years happy and
rewarding beyond my most Utopian aspirations.
My decision was this: I would give up the work I loathed; and, since I had spent four
years studying in the State Teachers' College at Warrensburg, Missouri, preparing to
teach, I would make my living teaching adult classes in night schools. Then I would have
my days free to read books, prepare lectures, write novels and short stories. I wanted
"to live to write and write to live".
What subject should I teach to adults at night? As I looked back and evaluated my own
college training, I saw that the training and experience I had had in public speaking had
been of more practical value to me in business-and in life-than everything else I had
studied in college all put together. Why? Because it had wiped out my timidity and lack
of confidence and given me the courage and assurance to deal with people. It had also
made clear that leadership usually gravitates to the man who can get up and say what
he thinks
I applied for a position teaching public speaking in the night extension courses both at
Columbia University and New York University, but these universities decided they could
struggle along somehow without my help.
I was disappointed then-but I now thank God that they did turn me down, because I
started teaching in Y.M.C.A. night schools, where I had to show concrete results and
show them quickly. What a challenge that was! These adults didn't come to my classes
because they wanted college credits or social prestige. They came for one reason only:
they wanted to solve their problems. They wanted to be able to stand up on their own
feet and say a few words at a business meeting without fainting from fright. Salesmen
wanted to be able to call on a tough customer without having to walk around the block
three times to get up courage. They wanted to develop poise and self-confidence. They
wanted to get ahead in business. They wanted to have more money for their families.
And since they were paying their tuition on an installment basis-and they stopped paying
if they didn't get results-and since I was being paid, not a salary, but a percentage of
the profits, I had to be practical if I wanted to eat.
I felt at the time that I was teaching under a handicap, but I realise now that I was
getting priceless training. I had to motivate my students. I had to help them solve their
problems.
I had to make each session so inspiring that they wanted to continue coming.
It was exciting work. I loved it. I was astounded at how quickly these business men
developed self-confidence and how quickly many of them secured promotions and
increased pay. The classes were succeeding far beyond my most optimistic hopes.
Within three seasons, the Y.M.C.A.s, which had refused to pay me five dollars a night in
salary, were paying me thirty dollars a night on a percentage basis. At first, I taught
only public speaking, but, as the years went by, I saw that these adults also needed the
ability to win friends and influence people. Since I couldn't find an adequate textbook
on human relations, I wrote one myself. It was written-no, it wasn't written in the usual
way. It grew and evolved out of the experiences of the adults in these classes. I called it
How to Win Friends and Influence People.
Since it was written solely as a textbook for my own adult classes, and since I had
written four other books that no one had ever heard of, I never dreamed that it would
have a large sale: I am probably one of the most astonished authors now living.
As the years went by, I realised that another one of the biggest problems of these adults
was worry. A large majority of my students were business men-executives, salesmen,
engineers, accountants: a cross section of all the trades and professions-and most of
them had problems! There were women in the classes-business women and housewives.
They, too, had problems! Clearly, what I needed was a textbook on how to conquer
worry-so again I tried to find one. I went to New York's great public library at Fifth
Avenue and Forty-second Street and discovered to my astonishment that this library had
only twenty-two books listed under the title WORRY. I also noticed, to my amusement,
that it had one hundred and eighty-nine books listed under WORMS. Almost nine times
as many books about worms as about worry! Astounding, isn't it? Since worry is one of
the biggest problems facing mankind, you would think, wouldn't you, that every high
school and college in the land would give a course on "How to Stop Worrying"?
Yet, if there is even one course on that subject in any college in the land, I have never
heard of it. No wonder David Seabury said in his book How to Worry Successfully: "We
come to maturity with as little preparation for the pressures of experience as a
bookworm asked to do a ballet."
The result? More than half of our hospital beds are occupied by people with nervous and
emotional troubles.
I looked over those twenty-two books on worry reposing on the shelves of the New York
Public Library. In addition, I purchased all the books on worry I could find; yet I couldn't
discover even one that I could use as a text in my course for adults. So I resolved to
write one myself.
I began preparing myself to write this book seven years ago. How? By reading what the
philosophers of all ages have said about worry. I also read hundreds of biographies, all
the way from Confucius to Churchill. I also interviewed scores of prominent people in
many walks of life, such as Jack Dempsey, General Omar Bradley, General Mark Clark,
Henry Ford, Eleanor Roosevelt, and Dorothy Dix. But that was only a beginning.
I also did something else that was far more important than the interviews and the
reading. I worked for five years in a laboratory for conquering worry-a laboratory
conducted in our own adult classes. As far as I know, it is the first and only laboratory of
its kind in the world. This is what we did. We gave students a set of rules on how to stop
worrying and asked them to apply these rules in their own lives and then talk to the
class on the results they had obtained. Others reported on techniques they had used in
the past.
As a result of this experience, I presume I have listened to more talks on "How I
Conquered Worry" than has any other individual who ever walked this earth. In addition,
I read hundreds of other talks on "How I Conquered Worry" talks that were sent to me by
mail-talks that had won prizes in our classes that are held in more than a hundred and
seventy cities throughout the United States and Canada. So this book didn't come out of
an ivory tower. Neither is it an academic preachment on how worry might be
conquered. Instead, I have tried to write a fast-moving, concise, documented report on
how worry has been conquered by thousands of adults. One thing is certain: this book is
practical. You can set your teeth in it.
I am happy to say that you won't find in this book stories about an imaginary "Mr. B--" or
a vague "Mary and John|' whom no one can identify. Except in a few rare cases, this
book names names and gives street addresses. It is authentic. It is documented. It is
vouched for-and certified.
"Science," said the French philosopher Valery, "is a collection of successful recipes."
That is what this book is, a collection of successful and time-tested recipes to rid our
lives of worry. However, let me warn you: you won't find anything new in it, but you will
find much that is not generally applied. And when it comes to that, you and I don't need
to be told anything new. We already know enough to lead perfect lives. We have all
read the golden rule and the Sermon on the Mount. Our trouble is not ignorance, but
inaction. The purpose of this book is to restate, illustrate, streamline, air-condition, and
glorify a lot of ancient and basic truths-and kick you in the shins and make you do
something about applying them.
You didn't pick up this book to read about how it was written. You are looking for
action. All right, let's go. Please read the first forty-four pages of this book-and if by
that time you don't feel that you have acquired a new power and a new inspiration to
stop worry and enjoy life-then toss this book into the dust-bin. It is no good for you.
DALE CARNEGIE
--------------------------------
Part One - Fundamental Facts You Should Know About Worry
Chapter 1 - Live in "Day-tight Compartments"
In the spring of 1871, a young man picked up a book and read twenty-one words that
had a profound effect on his future. A medical student at the Montreal General
Hospital, he was worried about passing the final examination, worried about what to do,
where to go, how to build up a practice, how to make a living.
The twenty-one words that this young medical student read in 1871 helped him to
become the most famous physician of his generation. He organised the world-famous
Johns Hopkins School of Medicine. He became Regius Professor of Medicine at Oxford-
the highest honour that can be bestowed upon any medical man in the British Empire.
He was knighted by the King of England. When he died, two huge volumes containing
1,466 pages were required to tell the story of his life.
His name was Sir William Osier. Here are the twenty-one words that he read in the
spring of 1871-twenty-one words from Thomas Carlyle that helped him lead a life free
from worry: "Our main business is not to see what lies dimly at a distance, but to do
what lies clearly at hand."
Forty-two years later, on a soft spring night when the tulips were blooming on the
campus, this man, Sir William Osier, addressed the students of Yale University. He told
those Yale students that a man like himself who had been a professor in four universities
and had written a popular book was supposed to have "brains of a special quality". He
declared that that was untrue. He said that his intimate friends knew that his brains
were "of the most mediocre character".
What, then, was the secret of his success? He stated that it was owing to what he called
living in "day-tight compartments." What did he mean by that? A few months before he
spoke at Yale, Sir William Osier had crossed the Atlantic on a great ocean liner where
the captain standing on the bridge, could press a button and-presto!-there was a
clanging of machinery and various parts of the ship were immediately shut off from one
another-shut off into watertight compartments. "Now each one of you," Dr. Osier said to
those Yale students, "is a much more marvelous organisation than the great liner, and
bound on a longer voyage. What I urge is that you so learn to control the machinery as
to live with 'day-tight compartments' as the most certain way to ensure safety on the
voyage. Get on the bridge, and see that at least the great bulkheads are in working
order. Touch a button and hear, at every level of your life, the iron doors shutting out
the Past-the dead yesterdays. Touch another and shut off, with a metal curtain, the
Future -the unborn tomorrows. Then you are safe-safe for today! ... Shut off the past!
Let the dead past bury its dead. ... Shut out the yesterdays which have lighted fools the
way to dusty death. ... The load of tomorrow, added to that of yesterday, carried
today, makes the strongest falter. Shut off the future as tightly as the past. ... The
future is today. ... There is no tomorrow. The day of man's salvation is now. Waste of
energy, mental distress, nervous worries dog the steps of a man who is anxious about
the future. ... Shut close, then the great fore and aft bulkheads, and prepare to
cultivate the habit of life of 'day-tight compartments'."
Did Dr. Osier mean to say that we should not make any effort to prepare for tomorrow?
No. Not at all. But he did go on in that address to say that the best possible way to
prepare for tomorrow is to concentrate with all your intelligence, all your enthusiasm,
on doing today's work superbly today. That is the only possible way you can prepare for
the future.
Sir William Osier urged the students at Yale to begin the day with Christ's prayer: "Give
us this day our daily bread."
Remember that that prayer asks only for today's bread. It doesn't complain about the
stale bread we had to eat yesterday; and it doesn't say: "Oh, God, it has been pretty dry
out in the wheat belt lately and we may have another drought-and then how will I get
bread to eat next autumn-or suppose I lose my job-oh, God, how could I get bread
then?"
No, this prayer teaches us to ask for today's bread only. Today's bread is the only kind of
bread you can possibly eat.
Years ago, a penniless philosopher was wandering through a stony country where the
people had a hard time making a living. One day a crowd gathered about him on a hill,
and he gave what is probably the most-quoted speech ever delivered anywhere at any
time. This speech contains twenty-six words that have gone ringing down across the
centuries: "Take therefore no thought for the morrow; for the morrow shall take
thought for the things of itself. Sufficient unto the day is the evil thereof."
Many men have rejected those words of Jesus: "Take no thought for the morrow." They
have rejected those words as a counsel of perfection, as a bit of Oriental mysticism. "I
must take thought for the morrow," they say. "I must take out insurance to protect my
family. I must lay aside money for my old age. I must plan and prepare to get ahead."
Right! Of course you must. The truth is that those words of Jesus, translated over three
hundred years ago, don't mean today what they meant during the reign of King James.
Three hundred years ago the word thought frequently meant anxiety. Modern versions of
the Bible quote Jesus more accurately as saying: "Have no anxiety for the tomorrow."
By all means take thought for the tomorrow, yes, careful thought and planning and
preparation. But have no anxiety.
During the war, our military leaders planned for the morrow, but they could not afford
to have any anxiety. "I have supplied the best men with the best equipment we have,"
said Admiral Ernest J. King, who directed the United States Navy, "and have given them
what seems to be the wisest mission. That is all I can do."
"If a ship has been sunk," Admiral King went on, "I can't bring it up. If it is going to be
sunk, I can't stop it. I can use my time much better working on tomorrow's problem than
by fretting about yesterday's. Besides, if I let those things get me, I wouldn't last long."
Whether in war or peace, the chief difference between good thinking and bad thinking
is this: good thinking deals with causes and effects and leads to logical, constructive
planning; bad thinking frequently leads to tension and nervous breakdowns.
I recently had the privilege of interviewing Arthur Hays Sulzberger, publisher of one of
the most famous newspapers in the world, The New York Times. Mr. Sulzberger told me
that when the Second World War flamed across Europe, he was so stunned, so worried
about the future, that he found it almost impossible to sleep. He would frequently get
out of bed in the middle of the night, take some canvas and tubes of paint, look in the
mirror, and try to paint a portrait of himself. He didn't know anything about painting,
but he painted anyway, to get his mind off his worries. Mr. Sulzberger told me that he
was never able to banish his worries and find peace until he had adopted as his motto
five words from a church hymn: One step enough for me.
Lead, kindly Light ...
Keep thou my feet: I do not ask to see
The distant scene; one step enough for me.
At about the same time, a young man in uniform-somewhere in Europe-was learning the
same lesson. His name was Ted Bengermino, of 5716 Newholme Road, Baltimore,
Maryland-and he had worried himself into a first-class case of combat fatigue.
"In April, 1945," writes Ted Bengermino, "I had worried until I had developed what
doctors call a 'spasmodic transverse colon'-a condition that produced intense pain. If the
war hadn't ended when it did, I am sure I would have had a complete physical
breakdown.
"I was utterly exhausted. I was a Graves Registration, Noncommissioned Officer for the
94th Infantry Division. My work was to help set up and maintain records of all men killed
in action, missing in action, and hospitalised. I also had to help disinter the bodies of
both Allied and enemy soldiers who had been killed and hastily buried in shallow graves
during the pitch of battle. I had to gather up the personal effects of these men and see
that they were sent back to parents or closest relatives who would prize these personal
effects so much. I was constantly worried for fear we might be making embarrassing and
serious mistakes. I was worried about whether or not I would come through all this. I
was worried about whether I would live to hold my only child in my arms-a son of
sixteen months, whom I had never seen. I was so worried and exhausted that I lost
thirty-four pounds. I was so frantic that I was almost out of my mind. I looked at my
hands. They were hardly more than skin and bones. I was terrified at the thought of
going home a physical wreck. I broke down and sobbed like a child. I was so shaken that
tears welled up every time I was alone. There was one period soon after the Battle of
the Bulge started that I wept so often that I almost gave up hope of ever being a normal
human being again.
"I ended up in an Army dispensary. An Army doctor gave me some advice which has
completely changed my life. After giving me a thorough physical examination, he
informed me that my troubles were mental. 'Ted', he said, 'I want you to think of your
life as an hourglass. You know there are thousands of grains of sand in the top of the
hourglass; and they all pass slowly and evenly through the narrow neck in the middle.
Nothing you or I could do would make more than one grain of sand pass through this
narrow neck without impairing the hourglass. You and I and everyone else are like this
hourglass. When we start in the morning, there are hundreds of tasks which we feel that
we must accomplish that day, but if we do not take them one at a time and let them
pass through the day slowly and evenly, as do the grains of sand passing through the
narrow neck of the hourglass, then we are bound to break our own physical or mental
structure.'
"I have practised that philosophy ever since that memorable day that an Army doctor
gave it to me. 'One grain of sand at a time. ... One task at a time.' That advice saved me
physically and mentally during the war; and it has also helped me in my present position
in business. I am a Stock Control Clerk for the Commercial Credit Company in Baltimore.
I found the same problems arising in business that had arisen during the war: a score of
things had to be done at once-and there was little time to do them. We were low in
stocks. We had new forms to handle, new stock arrangements, changes of address,
opening and closing offices, and so on. Instead of getting taut and nervous, I
remembered what the doctor had told me. 'One grain of sand at a time. One task at a
time.' By repeating those words to myself over and over, I accomplished my tasks in a
more efficient manner and I did my work without the confused and jumbled feeling that
had almost wrecked me on the battlefield."
One of the most appalling comments on our present way of life is that half of all the
beds in our hospitals are reserved for patients with nervous and mental troubles,
patients who have collapsed under the crushing burden of accumulated yesterdays and
fearful tomorrows. Yet a vast majority of those people would be walking the streets
today, leading happy, useful lives, if they had only heeded the words of Jesus: "Have no
anxiety about the morrow"; or the words of Sir William Osier: "Live in day-tight
compartments."
You and I are standing this very second at the meeting-place of two eternities: the vast
past that has endured for ever, and the future that is plunging on to the last syllable of
recorded time. We can't possibly live in either of those eternities-no, not even for one
split second. But, by trying to do so, we can wreck both our bodies and our minds. So
let's be content to live the only time we can possibly live: from now until bedtime.
"Anyone can carry his burden, however hard, until nightfall," wrote Robert Louis
Stevenson. "Anyone can do his work, however hard, for one day. Anyone can live
sweetly, patiently, lovingly, purely, till the sun goes down. And this is all that life really
means."
Yes, that is all that life requires of us; but Mrs. E. K. Shields, 815, Court Street,
Saginaw, Michigan, was driven to despair- even to the brink of suicide-before she
learned to live just till bedtime. "In 1937, I lost my husband," Mrs. Shields said as she
told me her story. "I was very depressed-and almost penniless. I wrote my former
employer, Mr. Leon Roach, of the Roach-Fowler Company of Kansas City, and got my old
job back. I had formerly made my living selling books to rural and town school boards. I
had sold my car two years previously when my husband became ill; but I managed to
scrape together enough money to put a down payment on a used car and started out to
sell books again.
"I had thought that getting back on the road would help relieve my depression; but
driving alone and eating alone was almost more than I could take. Some of the territory
was not very productive, and I found it hard to make those car payments, small as they
were.
"In the spring of 1938, I was working out from Versailles, Missouri. The schools were
poor, the roads bad; I was so lonely and discouraged that at one time I even considered
suicide. It seemed that success was impossible. I had nothing to live for. I dreaded
getting up each morning and facing life. I was afraid of everything: afraid I could not
meet the car payments; afraid I could not pay my room rent; afraid I would not have
enough to eat. I was afraid my health was failing and I had no money for a doctor. All
that kept me from suicide were the thoughts that my sister would be deeply grieved,
and that I did not have enough money to pay my funeral expenses.
"Then one day I read an article that lifted me out of my despondence and gave me the
courage to go on living. I shall never cease to be grateful for one inspiring sentence in
that article. It said: 'Every day is a new life to a wise man.' I typed that sentence out
and pasted it on the windshield of my car, where I saw it every minute I was driving. I
found it wasn't so hard to live only one day at a time. I learned to forget the yesterdays
and to not-think of the tomorrows. Each morning I said to myself: 'Today is a new life.'
"I have succeeded in overcoming my fear of loneliness, my fear of want. I am happy and
fairly successful now and have a lot of enthusiasm and love for life. I know now that I
shall never again be afraid, regardless of what life hands me. I know now that I don't
have to fear the future. I know now that I can live one day at a time-and that 'Every day
is a new life to a wise man.'"
Who do you suppose wrote this verse:
Happy the man, and happy he alone,
He, who can call to-day his own:
He who, secure within, can say:
"To-morrow, do thy worst, for I have liv'd to-day."
Those words sound modern, don't they? Yet they were written thirty years before Christ
was born, by the Roman poet Horace.
One of the most tragic things I know about human nature is that all of us tend to put off
living. We are all dreaming of some magical rose garden over the horizon-instead of
enjoying the roses that are blooming outside our windows today.
Why are we such fools-such tragic fools?
"How strange it is, our little procession of life I" wrote Stephen Leacock. "The child says:
'When I am a big boy.' But what is that? The big boy says: 'When I grow up.' And then,
grown up, he says: 'When I get married.' But to be married, what is that after all? The
thought changes to 'When I'm able to retire." And then, when retirement comes, he
looks back over the landscape traversed; a cold wind seems to sweep over it; somehow
he has missed it all, and it is gone. Life, we learn too late, is in the living, in the tissue
of every day and hour."
The late Edward S. Evans of Detroit almost killed himself with worry before he learned
that life "is in the living, in the tissue of every day and hour." Brought up in poverty,
Edward Evans made his first money by selling newspapers, then worked as a grocer's
clerk. Later, with seven people dependent upon him for bread and butter, he got a job
as an assistant librarian. Small as the pay was, he was afraid to quit. Eight years passed
before he could summon up the courage to start out on his own. But once he started, he
built up an original investment of fifty-five borrowed dollars into a business of his own
that made him twenty thousand dollars a year. Then came a frost, a killing frost. He
endorsed a big note for a friend-and the friend went bankrupt.
Quickly on top of that disaster came another: the bank in which he had all his money
collapsed. He not only lost every cent he had, but was plunged into debt for sixteen
thousand dollars. His nerves couldn't take it. "I couldn't sleep or eat," he told me. "I
became strangely ill. Worry and nothing but worry," he said, "brought on this illness.
One day as I was walking down the street, I fainted and fell on the sidewalk. I was no
longer able to walk. I was put to bed and my body broke out in boils. These boils turned
inward until just lying in bed was agony. I grew weaker every day. Finally my doctor
told me that I had only two more weeks to live. I was shocked. I drew up my will, and
then lay back in bed to await my end. No use now to struggle or worry. I gave up,
relaxed, and went to sleep. I hadn't slept two hours in succession for weeks; but now
with my earthly problems drawing to an end, I slept like a baby. My exhausting
weariness began to disappear. My appetite returned. I gained weight.
"A few weeks later, I was able to walk with crutches. Six weeks later, I was able to go
back to work. I had been making twenty thousand dollars a year; but I was glad now to
get a job for thirty dollars a week. I got a job selling blocks to put behind the wheels of
automobiles when they are shipped by freight. I had learned my lesson now. No more
worry for me-no more regret about what had happened in the past- no more dread of
the future. I concentrated all my time, energy, and enthusiasm into selling those
blocks."
Edward S. Evans shot up fast now. In a few years, he was president of the company. His
company-the Evans Product Company-has been listed on the New York Stock Exchange
for years. When Edward S. Evans died in 1945, he was one of the most progressive
business men in the United States. If you ever fly over Greenland, you may land on Evans
Field - a flying-field named in his honour.
Here is the point of the story: Edward S. Evans would never have had the thrill of achieving
these victories in business and in living if he hadn't seen the folly of worrying if he hadn't
learned to live in day-tight compartments.
Five hundred years before Christ was born, the Greek philosopher Heraclitus told his students
that "everything changes except the law of change". He said: "You cannot step in the same
river twice." The river changes every second; and so does the man who stepped in it. Life is
a ceaseless change. The only certainty is today. Why mar the beauty of living today by trying
to solve the problems of a future that is shrouded in ceaseless change and uncertainty -
a future that no one can possibly foretell?
The old Romans had a word for it. In fact, they had two words for it. Carpe diem. "Enjoy
the day. " Or, "Seize the day." Yes, seize the day, and make the most of it.
That is the philosophy of Lowell Thomas. I recently spent a week-end at his farm; and I
noticed that he had these words from Psalm CXVIII framed and hanging on the walls of his
broadcasting studio where he would see them often:
"This is the day which the Lord hath made; we will rejoice and be glad in it."
John Ruskin had on his desk a simple piece of stone on which was carved one word: TODAY.
And while I haven't a piece of stone on my desk, I do have a poem pasted on my mirror where I
can see it when I shave every morning-a poem that Sir William Osier always kept on his desk -
a poem written by the famous Indian dramatist, Kalidasa:
Salutation To The Dawn
Look to this day!
For it is life, the very life of life.
In its brief course
Lie all the verities and realities of your existence:
The bliss of growth
The glory of action
The splendour of achievement.
For yesterday is but a dream
And tomorrow is only a vision,
But today well lived makes yesterday a dream of happiness
And every tomorrow a vision of hope.
Look well, therefore, to this day!
Such is the salutation to the dawn.
So, the first thing you should know about worry is this: if you want to keep it out of your
life, do what Sir William Osier did -
1. Shut the iron doors on the past and the future. Live in Day-tight Compartments
Why not ask yourself these questions, and write down the answers?
1. Do I tend to put off living in the present in order to worry about the future, or to
yearn for some "magical rose garden over the horizon"?
2. Do I sometimes embitter the present by regretting things that happened in the past-
that are over and done with?
3. Do I get up in the morning determined to "Seize the day"-to get the utmost out of
these twenty-four hours?
4. Can I get more out of life by "living in day-tight compartments" ?
5. When shall I start to do this? Next week? .. Tomorrow? ... Today?
~~~~~~~~~~~~~~~
Chapter 2 - A Magic Formula For Solving Worry Situations
Would you like a quick, sure-fire recipe for handling worry situations-a technique you
can start using right away, before you go any further in reading this book?
Then let me tell you about the method worked out by Willis H. Carrier, the brilliant
engineer who launched the air-conditioning industry, and who is now head of the world-
famous Carrier Corporation in Syracuse, New York. It is one of the best techniques I ever
heard of for solving worry problems, and I got it from Mr. Carrier personally when we
were having lunch together one day at the Engineers' Club in New York.
"When I was a young man," Mr. Carrier said, "I worked for the Buffalo Forge Company in
Buffalo, New York. I was handed the assignment of installing a gas-cleaning device in a
plant of the Pittsburgh Plate Glass Company at Crystal City, Missouri-a plant costing
millions of dollars. The purpose of this installation was to remove the impurities from
the gas so it could be burned without injuring the engines. This method of cleaning gas
was new. It had been tried only once before- and under different conditions. In my work
at Crystal City, Missouri, unforeseen difficulties arose. It worked after a fashion -but not
well enough to meet the guarantee we had made.
"I was stunned by my failure. It was almost as if someone had struck me a blow on the
head. My stomach, my insides, began to twist and turn. For a while I was so worried I
couldn't sleep.
"Finally, common sense reminded me that worry wasn't getting me anywhere; so I
figured out a way to handle my problem without worrying. It worked superbly. I have
been using this same anti-worry technique for more than thirty years.
It is simple. Anyone can use it. It consists of three steps:
"Step I. I analysed the situation fearlessly and honestly and figured out what was the
worst that could possibly happen as a result of this failure. No one was going to jail me
or shoot me. That was certain. True, there was a chance that I would lose my position;
and there was also a chance that my employers would have to remove the machinery
and lose the twenty thousand dollars we had invested.
"Step II. After figuring out what was the worst that could possibly happen, I reconciled
myself to accepting it, if necessary. I said to myself: This failure will be a blow to my
record, and it might possibly mean the loss of my job; but if it does, I can always get
another position. Conditions could be much worse; and as far as my employers are
concerned- well, they realise that we are experimenting with a new method of cleaning
gas, and if this experience costs them twenty thousand dollars, they can stand it. They
can charge it up to research, for it is an experiment.
"After discovering the worst that could possibly happen and reconciling myself to
accepting it, if necessary, an extremely important thing happened: I immediately
relaxed and felt a sense of peace that I hadn't experienced in days.
"Step III. From that time on, I calmly devoted my time and energy to trying to improve
upon the worst which I had already accepted mentally.
"I now tried to figure out ways and means by which I might reduce the loss of twenty
thousand dollars that we faced. I made several tests and finally figured out that if we
spent another five thousand for additional equipment, our problem would be solved. We
did this, and instead of the firm losing twenty thousand, we made fifteen thousand.
"I probably would never have been able to do this if I had kept on worrying, because one
of the worst features about worrying is that it destroys our ability to concentrate. When
we worry, our minds jump here and there and everywhere, and we lose all power of
decision. However, when we force ourselves to face the worst and accept it mentally,
we then eliminate all those vague imaginings and put ourselves in a position in which we
are able to concentrate on our problem.
"This incident that I have related occurred many years ago. It worked so superbly that I
have been using it ever since; and, as a result, my life has been almost completely free
from worry."
Now, why is Willis H. Carrier's magic formula so valuable and so practical,
psychologically speaking? Because it yanks us down out of the great grey clouds in which
we fumble around when we are blinded by worry. It plants our feet good and solid on
the earth. We know where we stand. And if we haven't solid ground under us, how in
creation can we ever hope to think anything through?
Professor William James, the father of applied psychology, has been dead for thirty-
eight years. But if he were alive today, and could hear his formula for facing the worst,
he would heartily approve it. How do I know that? Because he told his own students: "Be
willing to have it so ... .Be willing to have it so," he said, because "... Acceptance of
what has happened is the first step in overcoming the consequences of any misfortune."
The same idea was expressed by Lin Yutang in his widely read book, The Importance of
Living. "True peace of mind," said this Chinese philosopher, "comes from accepting the
worst. Psychologically, I think, it means a release of energy."
That's it, exactly! Psychologically, it means a new release of energy! When we have
accepted the worst, we have nothing more to lose. And that automatically means-we
have everything to gain! "After facing the worst," Willis H. Carrier reported, "I
immediately relaxed and felt a sense of peace that I hadn't experienced in days. From
that time on, I was able to think."
Makes sense, doesn't it? Yet millions of people have wrecked their lives in angry turmoil,
because they refused to accept the worst; refused to try to improve upon it; refused to
salvage what they could from the wreck. Instead of trying to reconstruct their fortunes,
they engaged in a bitter and "violent contest with experience"-and ended up victims of
that brooding fixation known as melancholia.
Would you like to see how someone else adopted Willis H. Carrier's magic formula and
applied it to his own problem? Well, here is one example, from a New York oil dealer
who was a student in my classes.
"I was being blackmailed!" this student began. "I didn't believe it was possible-I didn't
believe it could happen outside of the movies-but I was actually being blackmailed!
What happened was this: the oil company of which I was the head had a number of
delivery trucks and a number of drivers. At that time, OPA regulations were strictly in
force, and we were rationed on the amount of oil we could deliver to any one of our
customers. I didn't know it, but it seems that certain of our drivers had been delivering
oil short to our regular customers, and then reselling the surplus to customers of their
own.
"The first inkling I had of these illegitimate transactions was when a man who claimed to
be a government inspector came to see me one day and demanded hush money. He had
got documentary proof of what our drivers had been doing, and he threatened to turn
this proof over to the District Attorney's office if I didn't cough up.
"I knew, of course, that I had nothing to worry about-personally, at least. But I also
knew that the law says a firm is responsible for the actions of its employees. What's
more, I knew that if the case came to court, and it was aired in the newspapers, the
bad publicity would ruin my business. And I was proud of my business-it had been
founded by my father twenty-four years before.
"I was so worried I was sick! I didn't eat or sleep for three days and nights. I kept going
around in crazy circles. Should I pay the money-five thousand dollars-or should I tell this
man to go ahead and do his damnedest? Either way I tried to make up my mind, it ended
in nightmare.
"Then, on Sunday night, I happened to pick up the booklet on How to Stop Worrying
which I had been given in my Carnegie class in public speaking. I started to read it, and
came across the story of Willis H. Carrier. 'Face the worst', it said. So I asked myself:
'What is the worst that can happen if I refuse to pay up, and these blackmailers turn
their records over to the District Attorney?'
"The answer to that was: The ruin of my business-that's the worst that can happen. I
can't go to jail. All that can happen is that I shall be ruined by the publicity.'
"I then said to myself: 'All right, the business is ruined. I accept that mentally. What
happens next?'
"Well, with my business ruined, I would probably have to look for a job. That wasn't bad.
I knew a lot about oil- there were several firms that might be glad to employ me. ... I
began to feel better. The blue funk I had been in for three days and nights began to lift
a little. My emotions calmed down. ... And to my astonishment, I was able to think.
"I was clear-headed enough now to face Step III-improve on the worst. As I thought of
solutions, an entirely new angle presented itself to me. If I told my attorney the whole
situation, he might find a way out which I hadn't thought of. I know it sounds stupid to
say that this hadn't even occurred to me before-but of course I hadn't been thinking, I
had only been worrying! I immediately made up my mind that I would see my attorney
first thing in the morning-and then I went to bed and slept like a log!
"How did it end? Well, the next morning my lawyer told me to go and see the District
Attorney and tell him the truth. I did precisely that. When I finished I was astonished to
hear the D.A. say that this blackmail racket had been going on for months and that the
man who claimed to be a 'government agent' was a crook wanted by the police. What a
relief to hear all this after I had tormented myself for three days and nights wondering
whether I should hand over five thousand dollars to this professional swindler!
"This experience taught me a lasting lesson. Now, whenever I face a pressing problem
that threatens to worry me, I give it what I call 'the old Willis H. Carrier formula'."
At just about the same time Willis H. Carrier was worrying over the gas-cleaning
equipment he was installing in a plant in Crystal City, Missouri, a chap from Broken Bow,
Nebraska, was making out his will. His name was Earl P. Haney, and he had duodenal
ulcers. Three doctors, including a celebrated ulcer specialist, had pronounced Mr.
Haney an "incurable case". They had told him not to eat this or that, and not to worry or
fret-to keep perfectly calm. They also told him to make out his will!
These ulcers had already forced Earl P. Haney to give up a fine and highly paid position.
So now he had nothing to do, nothing to look forward to except a lingering death.
Then he made a decision: a rare and superb decision. "Since I have only a little while to
live," he said, "I may as well make the most of it. I have always wanted to travel around
the world before I die. If I am ever going to do it, I'll have to do it now." So he bought
his ticket.
The doctors were appalled. "We must warn you," they said to Mr. Haney, "that if you do
take this trip, you will be buried at sea."
"No, I won't," he replied. "I have promised my relatives that I will be buried in the family
plot at Broken Bow, Nebraska. So I am going to buy a casket and take it with me."
He purchased a casket, put it aboard ship, and then made arrangements with the
steamship company-in the event of his death-to put his corpse in a freezing
compartment and keep it there till the liner returned home. He set out on his trip,
imbued with the spirit of old Omar:
Ah, make the most of what we yet may spend,
Before we too into the Dust descend;
Dust into Dust, and under Dust, to lie,
Sans Wine, sans Song, sans Singer, and-sans End!
However, he didn't make the trip "sans wine". "I drank highballs, and smoked long cigars
on that trip," Mr. Haney says in a letter that I have before me now. "I ate all kinds of
foods-even strange native foods which were guaranteed to kill me. I enjoyed myself
more than I had in years! We ran into monsoons and typhoons which should have put me
in my casket, if only from fright-but I got an enormous kick out of all this adventure.
"I played games aboard the ship, sang songs, made new friends, stayed up half the
night. When we reached China and India, I realised that the business troubles and cares
that I had faced back home were paradise compared to the poverty and hunger in the
Orient. I stopped all my senseless worrying and felt fine. When I got back to America, I
had gained ninety pounds. I had almost forgotten I had ever had a stomach ulcer. I had
never felt better in my life. I promptly sold the casket back to the undertaker, and went
back to business. I haven't been ill a day since."
At the time this happened, Earl P. Haney had never even heard of Willis H. Carrier and
his technique for handling worry. "But I realise now," he told me quite recently, "that I
was unconsciously using the selfsame principle. I reconciled myself to the worst that
could happen-in my case, dying. And then I improved upon it by trying to get the utmost
enjoyment out of life for the time I had left. ... If," he continued, "if I had gone on
worrying after boarding that ship, I have no doubt that I would have made the return
voyage inside of that coffin. But I relaxed-I forgot it. And this calmness of mind gave me
a new birth of energy which actually saved my life." (Earl P. Haney is now living at 52
Wedgemere Ave., Winchester, Mass.)
Now, if Willis H. Carrier could save a twenty-thousand-dollar contract, if a New York
business man could save himself from blackmail, if Earl P. Haney could actually save his
life, by using this magic formula, then isn't it possible that it may be the answer to some
of your troubles? Isn't it possible that it may even solve some problems you thought were
unsolvable?
So, Rule 2 is: If you have a worry problem, apply the magic formula of Willis H. Carrier
by doing these three things-
1. Ask yourself,' 'What is the worst that can possibly happen?"
2. Prepare to accept it if you have to.
3. Then calmly proceed to improve on the worst.
~~~~~~~~~~~~~~~
Chapter 3 - What Worry May Do To You
~~~~
Business men who do not know how to fight worry
die young.
-DR. Alexis Carrel.
~~~~
Some time ago, a neighbour rang my doorbell one evening and urged me and my family
to be vaccinated against smallpox. He was only one of thousands of volunteers who were
ringing doorbells all over New York City. Frightened people stood in lines for hours at a
time to be vaccinated. Vaccination stations were opened not only in all hospitals, but
also in fire-houses, police precincts, and in large industrial plants. More than two
thousand doctors and nurses worked feverishly day and night, vaccinating crowds. The
cause of all this excitement? Eight people in New York City had smallpox-and two had
died. Two deaths out of a population of almost eight million.
Now, I have lived in New York for over thirty-seven years, and no one has ever yet rung
my doorbell to warn me against the emotional sickness of worry-an illness that, during
the last thirty-seven years, has caused ten thousand times more damage than smallpox.
No doorbell ringer has ever warned me that one person out of ten now living in these
United States will have a nervous breakdown-induced in the vast majority of cases by
worry and emotional conflicts. So I am writing this chapter to ring your doorbell and
warn you.
The great Nobel prizewinner in medicine, Dr. Alexis Carrel, said: "Business men who do
not know how to fight worry die young." And so do housewives and horse doctors and
bricklayers.
A few years ago, I spent my vacation motoring through Texas and New Mexico with Dr.
O. F. Gober-one of the medical executives of the Santa Fe railway. His exact title was
chief physician of the Gulf, Colorado and Santa Fe Hospital Association. We got to
talking about the effects of worry, and he said: Seventy per cent of all patients who
come to physicians could cure themselves if they only got rid of their fears and worries.
Don't think for a moment that I mean that their ills are imaginary," he said. "Their ills
are as real as a throbbing toothache and sometimes a hundred times more serious. I
refer to such illnesses as nervous indigestion, some stomach ulcers, heart disturbances,
insomnia, some headaches, and some types of paralysis.
"These illnesses are real. I know what I am talking about," said Dr. Gober, "for I myself
suffered from a stomach ulcer for twelve years.
"Fear causes worry. Worry makes you tense and nervous and affects the nerves of your
stomach and actually changes the gastric juices of your stomach from normal to
abnormal and often leads to stomach ulcers."
Dr. Joseph F. Montague, author of the book Nervous Stomach Trouble, says much the
same thing. He says: "You do not get stomach ulcers from what you eat. You get ulcers
from what is eating you."
Dr. W.C. Alvarez, of the Mayo Clinic, said "Ulcers frequently flare up or subside
according to the hills and valleys of emotional stress."
That statement was backed up by a study of 15,000 patients treated for stomach
disorders at the Mayo Clinic. Four out of five had no physical basis whatever for their
stomach illnesses. Fear, worry, hate, supreme selfishness, and the inability to adjust
themselves to the world of reality-these were largely the causes of their stomach
illnesses and stomach ulcers. ... Stomach ulcers can kill you. According to Life
magazine, they now stand tenth in our list of fatal diseases.
I recently had some correspondence with Dr. Harold C. Habein of the Mayo Clinic. He
read a paper at the annual meeting of the American Association of Industrial Physicians
and Surgeons, saying that he had made a study of 176 business executives whose
average age was 44.3 years. He reported that slightly more than a third of these
executives suffered from one of three ailments peculiar to high-tension living-heart
disease, digestive-tract ulcers, and high blood pressure. Think of it- a third of our
business executives are wrecking their bodies with heart disease, ulcers, and high blood
pressure before they even reach forty-five. What price success! And they aren't even
buying success! Can any man possibly be a success who is paying for business
advancement with stomach ulcers and heart trouble? What shall it profit a man if he
gains the whole world-and loses his health? Even if he owned the whole world, he could
sleep in only one bed at a time and eat only three meals a day. Even a ditch-digger can
do that-and probably sleep more soundly and enjoy his food more than a high-powered
executive. Frankly, I would rather be a share-cropper down in Alabama with a banjo on
my knee than wreck my health at forty-five by trying to run a railroad or a cigarette
company.
And speaking of cigarettes-the best-known cigarette manufacturer in the world recently
dropped dead from heart failure while trying to take a little recreation in the Canadian
woods. He amassed millions-and fell dead at sixty-one. He probably traded years of his
life for what is called "business success".
In my estimation, this cigarette executive with all his millions was not half as successful
as my father-a Missouri farmer- who died at eighty-nine without a dollar.
The famous Mayo brothers declared that more than half of our hospital beds are
occupied by people with nervous troubles. Yet, when the nerves of these people are
studied under a high-powered microscope in a post-mortem examination, their nerves in
most cases are apparently as healthy as the nerves of Jack Dempsey. Their "nervous
troubles" are caused not by a physical deterioration of the nerves, but by emotions of
futility, frustration, anxiety, worry, fear, defeat, despair. Plato said that "the greatest
mistake physicians make is that they attempt to cure the body without attempting to
cure the mind; yet the mind and body are one and should not be treated separately!"
It took medical science twenty-three hundred years to recognise this great truth. We
are just now beginning to develop a new kind of medicine called psychosomatic
medicine-a medicine that treats both the mind and the body. It is high time we were
doing that, for medical science has largely wiped out the terrible diseases caused by
physical germs--diseases such as smallpox, cholera, yellow fever, and scores of other
scourges that swept untold millions into untimely graves. But medical science has been
unable to cope with the mental and physical wrecks caused, not by germs, but by
emotions of worry, fear, hate, frustration, and despair. Casualties caused by these
emotional diseases are mounting and spreading with catastrophic rapidity.
Doctors figure that one American in every twenty now alive will spend a part of his life
in an institution for the mentally ill. One out of every six of our young men called up by
the draft in the Second World War was rejected as mentally diseased or defective.
What causes insanity? No one knows all the answers. But it is highly probable that in
many cases fear and worry are contributing factors. The anxious and harassed individual
who is unable to cope with the harsh world of reality breaks off all contact with his
environment and retreats into a private dream world of his own making, and this solves
his worry problems.
As I write I have on my desk a book by Dr. Edward Podolsky entitled Stop Worrying and
Get Well. Here are some of the chapter titles in that book:
What Worry Does To The Heart
High Blood Pressure Is Fed By Worry
Rheumatism Can Be Caused By Worry
Worry Less For Your Stomach's Sake
How Worry Can Cause A Cold
Worry And The Thyroid
The Worrying Diabetic
Another illuminating book about worry is lion Against Himself, by Dr. Karl Menninger,
one of the "Mayo brothers of psychiatry." Dr. Menninger's book is a startling revelation of
what you do to yourself when you permit destructive emotions to dominate your life. If
you want to stop working against yourself, get this book. Read it. Give it to your friends.
It costs four dollars-and is one of the best investments you can make in this life.
Worry can make even the most stolid person ill. General Grant discovered that during
the closing days of the Civil War. The story goes like this: Grant had been besieging
Richmond for nine months. General Lee's troops, ragged and hungry, were beaten.
Entire regiments were deserting at a time. Others were holding prayer meetings in their
tents-shouting, weeping, seeing visions. The end was close. Lee's men set fire to the
cotton and tobacco warehouses in Richmond, burned the arsenal, and fled from the city
at night while towering flames roared up into darkness. Grant was in hot pursuit,
banging away at the Confederates from both sides and the rear, while Sheridan's cavalry
was heading them off in front, tearing up railway lines and capturing supply trains.
Grant, half blind with a violent sick headache, fell behind his army and stopped at a
farmhouse. "I spent the night," he records in his Memoirs, "in bathing my feet in hot
water and mustard, and putting mustard plasters on my wrists and the back part of my
neck, hoping to be cured by morning."
The next morning, he was cured instantaneously. And the tiling that cured him was not
a mustard plaster, but a horseman galloping down the road with a letter from Lee,
saying he wanted to surrender.
"When the officer [bearing the message] reached me," Grant wrote, "I was still suffering
with the sick headache, but the instant I saw the contents of the note, I was cured."
Obviously it was Grant's worries, tensions, and emotions that made him ill. He was cured
instantly the moment his emotions took on the hue of confidence, achievement, and
victory.
Seventy years later, Henry Morgenthau, Jr., Secretary of the Treasury in Franklin D.
Roosevelt's cabinet, discovered that worry could make him so ill that he was dizzy. He
records in his diary that he was terribly worried when the President, in order to raise
the price of wheat, bought 4,400,000 bushels in one day. He says in his diary: "I felt
literally dizzy while the thing was going on. I went home and went to bed for two hours
after lunch."
If I want to see what worry does to people, I don't have to go to a library or a physician.
I can look out of the window of my home where I am writing this book; and I can see,
within one block, one house where worry caused a nervous breakdown-and another
house where a man worried himself into diabetes. When the stock market went down,
the sugar in his blood and urine went up.
When Montaigne, the illustrious French philosopher, was elected Mayor of his home
town-Bordeaux-he said to his fellow citizens: "I am willing to take your affairs into my
hands but not into my liver and lungs."
This neighbour of mine took the affairs of the stock market into the blood stream-and
almost killed himself.
Worry can put you into a wheel chair with rheumatism and arthritis. Dr. Russell L. Cecil,
of the Cornell University Medical School, is a world-recognised authority on arthritis;
and he has listed four of the commonest conditions that bring on arthritis:
1. Marital shipwreck.
2. Financial disaster and grief.
3. Loneliness and worry.
4. Long-cherished resentments.
Naturally, these four emotional situations are far from being the only causes of arthritis.
There are many different kinds of arthritis-due to various causes. But, to repeat, the
commonest conditions that bring on arthritis are the four listed by Dr. Russell L. Cecil.
For example, a friend of mine was so hard bit during the depression that the gas
company shut off the gas and the bank foreclosed the mortgage on the house. His wife
suddenly had a painful attack of arthritis-and, in spite of medicine and diets, the
arthritis continued until their financial situation improved.
Worry can even cause tooth decay. Dr. William I.L. McGonigle said in an address before
the American Dental Association that "unpleasant emotions such as those caused by
worry, fear, nagging ... may upset the body's calcium balance and cause tooth decay".
Dr. McGonigle told of a patient of his who had always had a perfect set of teeth until he
began to worry over his wife's sudden illness. During the three weeks she was in the
hospital, he developed nine cavities- cavities brought on by worry.
Have you ever seen a person with an acutely over-active thyroid? I have, and I can tell
you they tremble; they shake; they look like someone half scared to death-and that's
about what it amounts to. The thyroid gland, the gland that regulates the body, has
been thrown out of kilter. It speeds up the heart -the whole body is roaring away at full
blast like a furnace with all its draughts wide open. And if this isn't checked, by
operation or treatment, the victim may die, may "burn himself out".
A short time ago I went to Philadelphia with a friend of mine who has this disease. We
went to see a famous specialist, a doctor who has been treating this type of ailment for
thirty-eight years. And what sort of advice do you suppose he had hanging on the wall of
his waiting-room-painted on a large wooden sign so all his patients could see it? Here it
is. I copied it down on the back of an envelope while I was waiting:
Relaxation and Recreation
The most relaxing recreating forces are a healthy
religion, sleep, music, and laughter.
Have faith in God-learn to sleep well-
Love good music-see the funny side of life-
And health and happiness will be yours.
The first question he asked this friend of mine was: "What emotional disturbance
brought on this condition?" He warned my friend that, if he didn't stop worrying, he
could get other complications: heart trouble, stomach ulcers, or diabetes. "All of these
diseases," said that eminent doctor, "are cousins, first cousins." Sure, they're first
cousins-they're all worry diseases!
When I interviewed Merle Oberon, she told me that she refused to worry because she
knew that worry would destroy her chief asset on the motion-picture screen: her good
looks.
"When I first tried to break into the movies," she told me, "I was worried and scared. I
had just come from India, and I didn't know anyone in London, where I was trying to get
a job. I saw a few producers, but none of them hired me; and the little money I had
began to give out. For two weeks I lived on nothing but crackers and water. I was not
only worried now. I was hungry. I said to myself: 'Maybe you're a fool. Maybe you will
neuer break into the movies. After all, you have no experience, you've never acted at
all-what have you to offer but a rather pretty face?'
"I went to the mirror. And when I looked in that mirror, I saw what worry was doing to
my looks! I saw the lines it was forming. I saw the anxious expression. So I said to
myself: 'You've got to stop this at once! You can't afford to worry. The only thing you
have to offer at all is your looks, and worry will ruin them I'"
Few things can age and sour a woman and destroy her looks as quickly as worry. Worry
curdles the expression. It makes us clench our jaws and lines our faces with wrinkles. It
forms a permanent scowl. It may turn the hair grey, and in some cases, even make it
fall out. It can ruin the complexion- it can bring on all kinds of skin rashes, eruptions,
and pimples.
Heart disease, is the number-one killer in America today. During the Second World War,
almost a third of a million men were killed in combat; but during that same period,
heart disease killed two million civilians-and one million of those casualties were caused
by the kind of heart disease that is brought on by worry and high-tension living. Yes,
heart disease is one of the chief reasons why Dr. Alexis Carrel said: "Business men who
do not know how to fight worry die young."
The Negroes down south and the Chinese rarely have the kind of heart disease brought
on by worry, because they take things calmly. Twenty times as many doctors as farm
workers die from heart failure. The doctors lead tense lives-and pay the penalty.
"The Lord may forgive us our sins," said William James, "but the nervous system never
does."
Here is a startling and almost incredible fact: more Americans commit suicide each year
than die from the five most common communicable diseases.
Why? The answer is largely: "Worry."
When the cruel Chinese war lords wanted to torture their prisoners, they would tie their
prisoners hand and foot and put them under a bag of water that constantly dripped ...
dripped ... dripped ... day and night. These drops of water constantly falling on the
head finally became like the sound of hammer blows-and drove men insane. This same
method of torture was used during the Spanish Inquisition and in German concentration
camps under Hitler.
Worry is like the constant drip, drip, drip of water; and the constant drip, drip, drip of
worry often drives men to insanity and suicide.
When I was a country lad in Missouri, I was half scared to death by listening to Billy
Sunday describe the hell-fires of the next world. But he never ever mentioned the hell-
fires of physical agony that worriers may have here and now. For example, if you are a
chronic worrier, you may be stricken some day with one of the most excruciating pains
ever endured by man: angina pectoris.
Boy, if that ever hits you, you will scream with agony. Your screams will make the
sounds in Dante's Inferno sound like Babes in Toyland. You will say to yourself then: "Oh,
God, oh, God, if I can ever get over this, I will never worry about anything-ever." (If you
think I am exaggerating, ask your family physician.)
Do you love life? Do you want to live long and enjoy good health? Here is how you can do
it. I am quoting Dr. Alexis Carrel again. He said: "Those who keep the peace of their
inner selves in the midst of the tumult of the modern city are immune from nervous
diseases."
Can you keep the peace of your inner self in the midst of the tumult of a modem city? If
you are a normal person, the answer is "yes". "Emphatically yes." Most of us are stronger
than we realise. We have inner resources that we have probably never tapped. As
Thoreau said in his immortal book, Walden:
"I know of no more encouraging fact than the unquestionable ability of man to elevate
his life by a conscious endeavour. ... If one advances confidently in the direction of his
dreams, and endeavours to live the life he has imagined, he will meet with a success
unexpected in common hours."
Surely, many of the readers of this book have as much will power and as many inner
resources as Olga K. Jarvey has. Her address is Box 892, Coeur d'Alene, Idaho. She
discovered that under the most tragic circumstances she could banish worry. I firmly
believe that you and I can also-if we apply the old, old truths discussed in this volume.
Here is Olga K. Jarvey's story as she wrote it for me: "Eight and a half years ago, I was
condemned to die-a slow, agonising death-of cancer. The best medical brains of the
country, the Mayo brothers, confirmed the sentence. I was at a dead-end street, the
ultimate gaped at me! I was young. I did not want to die! In my desperation, I phoned to
my doctor at Kellogg and cried out to him the despair in my heart. Rather impatiently
he upbraided me: 'What's the matter, Olga, haven't you any fight in you? Sure, you will
die if you keep on crying. Yes, the worst has overtaken you. O.K.-face the facts! Quit
worrying 1 And then do something about it!' Right then and there I took an oath, an oath
so solemn that the nails sank deep into my flesh and cold chills ran down my spine: 'I am
not going to worry! I am not going to cry! And if there is anything to mind over matter, I
am going to win! I am going to LIVE!'
"The usual amount of X-ray in such advanced cases, where they cannot apply radium, is
10 1/2 minutes a day for 30 days. They gave me X-ray for 14 1/2 minutes a day for 49
days; and although my bones stuck out of my emaciated body like rocks on a barren
hillside, and although my feet were like lead, I did not worry! Not once did I cry! I
smiled! Yes, I actually forced myself to smile.
"I am not so foolish as to imagine that merely smiling can cure cancer. But I do believe
that a cheerful mental attitude helps the body fight disease. At any rate, I experienced
one of the miracle cures of cancer. I have never been healthier than in the last few
years, thanks to those challenging, fighting words of Dr. McCaffery: 'Face the facts:
Quite worrying; then do something about it!'"
I am going to close this chapter by repeating its title: the words of Dr. Alexis Carrel:
"Business men who do not know how to fight worry die young."
The fanatical followers of the prophet Mohammed often had verses from the Koran
tattooed on their breasts. I would like to have the title of this chapter tattooed on the
breast of every reader of this book: "Business men who do not know how to fight worry
die young."
Was Dr. Carrel speaking of you?
Could be.
~~~~~~~
Part One In A Nutshell
RULE 1: If you want to avoid worry, do what Sir William Osier did: Live in "day-tight
compartments". Don't stew about the future. Just live each day until bedtime.
RULE 2: The next time Trouble-with a capital T- comes gunning for you and backs you up
in a corner, try the magic formula of Willis H. Carrier:
a. Ask yourself, "What is the worst that can possibly happen if I can't solve my problem?"
b. Prepare yourself mentally to accept the worst-if necessary.
c. Then calmly try to improve upon the worst-which you have already mentally • agreed
to accept.
RULE 3: Remind yourself of the exorbitant price you can pay for worry in terms of your
health. "Business men who do not know how to fight worry die young."
--------------------------------
Part Two - Basic Techniques In Analysing Worry
Chapter 4 - How To Analyse And Solve Worry Problems
----
I keep six honest serving-men
(They taught me all I knew):
Their names are What and Why and When
And How and Where and Who.
-Rudyard Kipling
----
Will the magic formula of Willis H. Carrier, described in Part One, Chapter 2, solve all
worry problems? No, of course not. Then what is the answer? The answer is that we
must equip ourselves to deal with different kinds of worries by learning the three basic
steps of problem analysis. The three steps are:
1. Get the facts.
2. Analyse the facts.
3. Arrive at a decision-and then act on that decision.
Obvious stuff? Yes, Aristotle taught it-and used it. And you and I must use it too if we
are going to solve the problems that are harassing us and turning our days and nights
into veritable hells.
Let's take the first rule: Get the facts. Why is it so important to get the facts? Because
unless we have the facts we can't possibly even attempt to solve our problem
intelligently. Without the facts, all we can do is stew around in confusion. My idea? No,
that was the idea of the late Herbert E. Hawkes, Dean of Columbia College, Columbia
University, for twenty-two years. He had helped two hundred thousand students solve
their worry problems; and he told me that "confusion is the chief cause of worry". He
put it this way-he said: "Half the worry in the world is caused by people trying to make
decisions before they have sufficient knowledge on which to base a decision. For
example," he said, "if I have a problem which has to be faced at three o'clock next
Tuesday, I refuse even to try to make a decision about it until next Tuesday arrives. In
the meantime, I concentrate on getting all the facts that bear on the problem. I don't
worry," he said, "I don't agonise over my problem. I don't lose any sleep. I simply
concentrate on getting the facts. And by the time Tuesday rolls around, if I've got all
the facts, the problem usually solves itself!"
I asked Dean Hawkes if this meant he had licked worry entirely. "Yes," he said, "I think I
can honestly say that my live is now almost totally devoid of worry. I have found," he
went on, "that if a man will devote his time to securing facts in an impartial, objective
way, his worries usually evaporate in the light of knowledge."
Let me repeat that: "If a man will devote his time to securing facts in an impartial,
objective way, his worries will usually evaporate in the light of knowledge."
But what do most of us do ? If we bother with facts at all- and Thomas Edison said in all
seriousness: "There is no expedient to which a man will not resort to avoid the labour of
thinking"-if we bother with facts at all, we hunt like bird dogs after the facts that
bolster up what we already think-and ignore all the others! We want only the facts that
justify our acts-the facts that fit in conveniently with our wishful thinking and justify
our preconceived prejudices!
As Andre Maurois put it: "Everything that is in agreement with our personal desires
seems true. Everything that is not puts us into a rage."
Is it any wonder, then, that we find it so hard to get at the answers to our problems?
Wouldn't we have the same trouble trying to solve a second-grade arithmetic problem, if
we went ahead on the assumption that two plus two equals five? Yet there are a lot of
people in this world who make life a hell for themselves and others by insisting that two
plus two equals five-or maybe five hundred!
What can we do about it? We have to keep our emotions out of our thinking; and, as
Dean Hawkes put it, we must secure the facts in "an impartial, objective" manner.
That is not an easy task when we are worried. When we are worried, our emotions are
riding high. But here are two ideas that I have found helpful when trying to step aside
from my problems, in order to see the facts in a clear, objective manner.
1. When trying to get the facts, I pretend that I am collecting this information not for
myself, but for some other person. This helps me to take a cold, impartial view of the
evidence. This helps me eliminate my emotions.
2. While trying to collect the facts about the problem that is worrying me, I sometimes
pretend that I am a lawyer preparing to argue the other side of the issue. In other
words, I try to get all the facts against myself-all the facts that are damaging to my
wishes, all the facts I don't like to face.
Then I write down both my side of the case and the other side of the case-and I
generally find that the truth lies somewhere in between these two extremities.
Here is the point I am trying to make. Neither you nor I nor Einstein nor the Supreme
Court of the United States is brilliant enough to reach an intelligent decision on any
problem without first getting the facts. Thomas Edison knew that. At the time of his
death, he had two thousand five hundred notebooks filled with facts about the problems
he was facing.
So Rule 1 for solving our problems is: Get the facts. Let's do what Dean Hawkes did: let's
not even attempt to solve our problems without first collecting all the facts in an
impartial manner.
However, getting all the facts in the world won't do us any good until we analyse them
and interpret them.
I have found from costly experience that it is much easier to analyse the facts after
writing them Sown. In fact, merely writing the facts on a piece of paper and stating our
problem clearly goes a long way toward helping us to reach a sensible decision. As
Charles Kettering puts it: "A problem well stated is a problem half solved."
Let me show you all this as it works out in practice. Since the Chinese say one picture is
worth ten thousand words, suppose I show you a picture of how one man put exactly
what we are talking about into concrete action.
Let's take the case of Galen Litchfield-a man I have known for several years; one of the
most successful American business men in the Far East. Mr. Litchfield was in China in
1942, when the Japanese invaded Shanghai. And here is his story as he told it to me
while a guest in my home:
"Shortly after the Japs took Pearl Harbour," Galen Litchfield began, "they came
swarming into Shanghai. I was the manager of the Asia Life Insurance Company in
Shanghai. They sent us an 'army liquidator'-he was really an admiral- and gave me orders
to assist this man in liquidating our assets. I didn't have any choice in the matter. I could
co-operate-or else. And the 'or else' was certain death.
"I went through the motions of doing what I was told, because I had no alternative. But
there was one block of securities, worth $750,000, which I left off the list I gave to the
admiral. I left that block of securities off the list because they belonged to our Hong
Kong organisation and had nothing to do with the Shanghai assets. All the same, I feared
I might be in hot water if the Japs found out what I had done. And they soon found out.
"I wasn't in the office when the discovery was made, but my head accountant was there.
He told me that the Jap admiral flew into a rage, and stamped and swore, and called
me a thief and a traitor! I had defied the Japanese Army! I knew what that meant. I
would be thrown into the Bridge house!
"The Bridge house 1 The torture chamber of the Japanese Gestapo! I had had personal
friends who had killed themselves rather than be taken to that prison. I had had other
friends who had died in that place after ten days of questioning and torture. Now I was
slated for the Bridge house myself!
"What did I do? I heard the news on Sunday afternoon. I suppose I should have been
terrified. And I would have been terrified if I hadn't had a definite technique for solving
my problems. For years, whenever I was worried I had always gone to my typewriter and
written down two questions-and the answers to these questions:
"1. What am I worrying about?
"2. What can I do about it?
"I used to try to answer those questions without writing them down. But I stopped that
years ago. I found that writing down both the questions and the answers clarifies my
thinking.
So, that Sunday afternoon, I went directly to my room at the Shanghai Y.M.C.A. and got
out my typewriter. I wrote: "I. What am I worrying about?
I am afraid I will be thrown into the Bridge house tomorrow morning.
"Then I typed out the second question:
"2. What can I do about it?
"I spent hours thinking out and writing down the four courses of action I could take-and
what the probable consequence of each action would be.
1. I can try to explain to the Japanese admiral. But he "no speak English". If I try to
explain to him through an interpreter, I may stir him up again. That might mean death,
for he is cruel, would rather dump me in the Bridge house than bother talking about it.
2. I can try to escape. Impossible. They keep track of me all the time. I have to check in
and out of my room at the Y.M.C.A. If I try to escape, I'll probably be captured and shot.
3. I can stay here in my room and not go near the office again. If I do, the Japanese
admiral will be suspicion, will probably send soldiers to get me and throw me into the
Bridge-house without giving me a chance to say a word.
4. I can go down to the office as usual on Monday morning. If I do, there is a chance that
the Japanese admiral may be so busy that he will not think of what I did. Even if he
does think of it, he may have cooled off and may not bother me. If this happens, I am
all right. Even if he does bother me, I'll still have a chance to try to explain to him. So,
going down to the office as usual on Monday morning, and acting as if nothing had gone
wrong gives me two chances to escape the Bridge-house.
"As soon as I thought it all out and decided to accept the fourth plan-to go down to the
office as usual on Monday morning-I felt immensely relieved.
"When I entered the office the next morning, the Japanese admiral sat there with a
cigarette dangling from his mouth. He glared at me as he always did; and said nothing.
Six weeks later-thank God-he went back to Tokyo and my worries were ended.
"As I have already said, I probably saved my life by sitting down that Sunday afternoon
and writing out all the various steps I could take and then writing down the probable
consequences of each step and calmly coming to a decision. If I hadn't done that, I
might have floundered and hesitated and done the wrong thing on the spur of the
moment. If I hadn't thought out my problem and come to a decision, I would have been
frantic with worry all Sunday afternoon. I wouldn't have slept that night. I would have
gone down to the office Monday morning with a harassed and worried look; and that
alone might have aroused the suspicion of the Japanese admiral and spurred him to act.
"Experience has proved to me, time after time, the enormous value of arriving at a
decision. It is the failure to arrive at a fixed purpose, the inability to stop going round
and round in maddening circles, that drives men to nervous breakdowns and living hells.
I find that fifty per cent of my worries vanishes once I arrive at a clear, definite
decision; and another forty per cent usually vanishes once I start to carry out that
decision.
"So I banish about ninety per cent of my worries by taking these four steps:
"1. Writing down precisely what I am worrying about.
"2. Writing down what I can do about it.
"3. Deciding what to do.
"4. Starting immediately to carry out that decision."
Galen Litchfield is now the Far Eastern Director for Starr, Park and Freeman, Inc., III
John Street, New York, representing large insurance and financial interests.
In fact, as I said before, Galen Litchfield today is one of the most important American
business men in Asia; and he confesses to me that he owes a large part of his success to
this method of analysing worry and meeting it head-on.
Why is his method so superb? Because it is efficient, concrete, and goes directly to the
heart of the problem. On top of all that, it is climaxed by the third and indispensable
rule: Do something about it. Unless we carry out our action, all our fact-finding and
analysis is whistling upwind-it's a sheer waste of energy.
William James said this: "When once a decision is reached and execution is the order of
the day, dismiss absolutely all responsibility and care about the outcome." In this case,
William James undoubtedly used the word "care" as a synonym for "anxiety".) He meant-
once you have made a careful decision based on facts, go into action. Don't stop to
reconsider. Don't begin to hesitate worry and retrace your steps. Don't lose yourself in
self-doubting which begets other doubts. Don't keep looking back over your shoulder.
I once asked Waite Phillips, one of Oklahoma's most prominent oil men, how he carried
out decisions. He replied: "I find that to keep thinking about our problems beyond a
certain point is bound to create confusion and worry. There comes a time when any
more investigation and thinking are harmful. There comes a time when we must decide
and act and never look back."
Why don't you employ Galen Litchfield's technique to one of your worries right now?
Here is question No. 1 -What am I worrying about? (Please pencil the answer to that
question in the space below.)
Question No. 2 -What can I do about it? (Please write your answer to that question in
the space below.)
Question No. 3 -Here is what I am going to do about it.
Question No. 4 -When am I going to start doing it?
~~~~~~~~~~~~~~~
Chapter 5 - How to Eliminate Fifty Per Cent of Tour Business Worries
IF you are a business man, you are probably saying to yourself right now: "The title of
this chapter is ridiculous. I have been running my business for nineteen years; and I
certainly know the answers if anybody does. The idea of anybody trying to tell me how I
can eliminate fifty per cent of my business worries-it's absurd I"
Fair enough-I would have felt exactly the same way myself a few years ago if I had seen
this title on a chapter. It promises a lot-and promises are cheap.
Let's be very frank about it: maybe I won't be able to help you eliminate fifty per cent
of your business worries. In the last analysis, no one can do that, except yourself. But
what I can do is to show you how other people have done it-and leave the rest to you!
You may recall that on page 25 of this book I quoted the world-famous Dr. Alexis Carrel
as saying: "Business men who do not know how to fight worry die young."
Since worry is that serious, wouldn't you be satisfied if I could help you eliminate even
ten per cent of your worries? ... Yes? ... Good! Well, I am going to show you how one
business executive eliminated not fifty per cent of his worries, but seventy-five per cent
of all the time he formerly spent in conferences, trying to solve business problems.
Furthermore, I am not going to tell you this story about a "Mr. Jones" or a "Mr. X" or "or a
man I know in Ohio"- vague stories that you can't check up on. It concerns a very real
person-Leon Shimkin, a partner and general manager of one of the foremost publishing
houses in the United States: Simon and Schuster, Rockefeller Centre, New York 20, New
York.
Here is Leon Shimkin's experience in his own words:
"For fifteen years I spent almost half of every business day holding conferences,
discussing problems. Should we do this or that-do nothing at all? We would get tense;
twist in our chairs; walk the floor; argue and go around in circles. When night came, I
would be utterly exhausted. I fully expected to go on doing this sort of thing for the rest
of my life. I had been doing it for fifteen years, and it never occurred to me that there
was a better way of doing it. If anyone had told me that I could eliminate three-fourths
of all the time I spent in those worried conferences, and three-fourths of my nervous
strain-I would have thought he was a wild-eyed, slap-happy, armchair optimist. Yet I
devised a plan that did just that. I have been using this plan for eight years. It has
performed wonders for my efficiency, my health, and my happiness.
"It sounds like magic-but like all magic tricks, it is extremely simple when you see how it
is done.
"Here is the secret: First, I immediately stopped the procedure I had been using in my
conferences for fifteen years-a procedure that began with my troubled associates
reciting all the details of what had gone wrong, and ending up by asking: 'What shall we
do?' Second, I made a new rule-a rule that everyone who wishes to present a problem to
me must first prepare and submit a memorandum answering these four questions:
"Question 1: What is the problem?
("In the old days we used to spend an hour or two in a worried conference without
anyone's knowing specifically and concretely what the real problem was. We used to
work ourselves into a lather discussing our troubles without ever troubling to write out
specifically what our problem was.)
"Question 2: What is the cause of the problem?
("As I look back over my career, I am appalled at the wasted hours I have spent in
worried conferences without ever trying to find out clearly the conditions which lay at
the root of the problem.)
"Question 3: What are all possible solutions of the problem?
("In the old days, one man in the conference would suggest one solution. Someone else
would argue with him. Tempers would flare. We would often get clear off the subject,
and at the end of the conference no one would have written down all the various things
we could do to attack the problem.)
"Question 4: What solution do you suggest?
("I used to go into a conference with a man who had spent hours worrying about a
situation and going around in circles without ever once thinking through all possible
solutions and then writing down: 'This is the solution I recommend.')
"My associates rarely come to me now with their problems. Why? Because they have
discovered that in order to answer these four questions they have to get all the facts
and think their problems through. And after they have done that they find, in three-
fourths of the cases, they don't have to consult me at all, because the proper solution
has popped out like a piece of bread popping out from an electric toaster. Even in those
cases where consultation is necessary, the discussion takes about one-third the time
formerly required, because it proceeds along an orderly, logical path to a reasoned
conclusion.
"Much less time is now consumed in the house of Simon and Schuster in worrying and
talking about what is wrong; and a lot more action is obtained toward making those
things right."
My friend, Frank Bettger, one of the top insurance men in America, tells me he not only
reduced his business worries, but nearly doubled his income, by a similar method.
"Years ago," says Frank Bettger, "when I first started to sell insurance, I was filled with a
boundless enthusiasm and love for my work. Then something happened. I became so
discouraged that I despised my work and thought of giving it up. I think I would have
quit-if I hadn't got the idea, one Saturday morning, of sitting down and trying to get at
the root of my worries.
"1. I asked myself first: 'Just what is the problem?.' The problem was: that I was not
getting high enough returns for the staggering amount of calls I was making. I seemed to
do pretty well at selling a prospect, until the moment came for closing a sale. Then the
customer would say: 'Well, I'll think it over, Mr. Bettger. Come and see me again.' It was
the time I wasted on these follow-up calls that was causing my depression.
"2. I asked myself: 'What are the possible solutions?' But to get the answer to that one, I
had to study the facts. I got out my record book for the last twelve months and studied
the figures.
"I made an astounding discovery! Right there in black and white, I discovered that
seventy per cent of my sales had been closed on the very first interview! Twenty-three
per cent of my sales had been closed on the second interview! And only seven per cent
of my sales had been closed on those third, fourth, fifth, etc., interviews, which were
running me ragged and taking up my time. In other words, I was wasting fully one half of
my working day on a part of my business which was responsible for only seven per cent
of my sales!
"3. 'What is the answer?' The answer was obvious. I immediately cut out all visits beyond
the second interview, and spent the extra time building up new prospects. The results
were unbelievable. In a very short time, I had almost doubled the cash value of every
visit I made from a call!"
As I said, Frank Bettger is now one of the best-known life-insurance salesmen in
America. He is with Fidelity Mutual of Philadelphia, and writes a million dollars' worth of
policies a year. But he was on the point of giving up. He was on the point of admitting
failure-until analysing the problem gave him a boost on the road to success.
Can you apply these questions to your business problems? To repeat my challenge-they
can reduce your worries by fifty per cent. Here they are again:
1. What is the problem?
2. What is the CAUSE of the problem?
3. What are all possible solutions to the problem?
4. What solution do you suggest?
~~~~~~~
Part Two In A Nutshell
RULE 1: Get the facts. Remember that Dean Hawkes of Columbia University said that "
half the worry in the world is caused by people trying to make decisions before they
have sufficient knowledge on which to base a decision."
RULE 2: After carefully weighing all the facts, come to a decision.
RULE 3: Once a decision is carefully reached, act! Get busy carrying out your decision-
and dismiss all anxiety about the outcome.
RULE 4: When you, or any of your associates are tempted to worry about a problem,
write out and answer the following questions:
a. What is the problem?
b. What is the cause of the problem?
c. What are all possible solutions?
d. What is the best solution?
~~~~~~~~~~
Nine Suggestions on How to Get the Most Out of This Book
1. If you wish to get the most out of this book, there is one indispensable requirement,
one essential infinitely more important than any rules or technique. Unless you have this
one fundamental requisite a thousand rules on how to study will avail little. And if you
do have this cardinal endowment, then you can achieve wonders without reading any
suggestions for getting the most out of a book.
What is this magic requirement? Just this: a deep, driving desire to learn, a vigorous
determination to stop worrying and start living.
How can you develop such an urge? By constantly reminding yourself of how important
these principles are to you. Picture to yourself how their mastery will aid you in living a
richer, happier life. Say to yourself over and over: "My peace of mind, my happiness, my
health, and perhaps even my income will, in the long run, depend largely on applying
the old, obvious, and eternal truths taught in this book."
2. Read each chapter rapidly at first to get a bird's-eye view of it. You will probably be
tempted then to rush on to the next one. But don't. Unless you are reading merely for
entertainment. But if you are reading because you want to stop worrying and start
living, then go back and re-read each chapter thoroughly. In the long run, this will mean
saving time and getting results.
3. Stop frequently in your reading to think over what you are reading. Ask yourself just
how and when you can apply each suggestion. That kind of reading will aid you far more
than racing ahead like a whippet chasing a rabbit.
4. Read with a red crayon, pencil, or fountain-pen in your hand; and when you come
across a suggestion that you feel you can use, draw a line beside it. If it is a four-star
suggestion, then underscore every sentence, or mark it with "XXXX". Marking and
underscoring a book make it more interesting, and far easier to review rapidly.
5. I know a man who has been office manager for a large insurance concern for fifteen
years. He reads every month all the insurance contracts his company issues. Yes, he
reads the same contracts over month after month, year after year. Why? Because
experience has taught him that that is the only way he can keep their provisions clearly
in mind.
I once spent almost two years writing a book on public speaking; and yet I find I have to
keep going back over it from time to time in order to remember what I wrote in my own
book. The rapidity with which we forget is astonishing.
So, if you want to get a real, lasting benefit out of this book, don't imagine that
skimming through it once will suffice. After reading it thoroughly, you ought to spend a
few hours reviewing it every month. Keep it on your desk in front of you every day.
Glance through it often. Keep constantly impressing yourself with the rich possibilities
for improvement that still lie in the offing. Remember that the use of these principles
can be made habitual and unconscious only by a constant and vigorous campaign of
review and application. There is no other way.
6. Bernard Shaw once remarked: "If you teach a man anything, he will never learn."
Shaw was right. Learning is an active process. We learn by doing. So, if you desire to
master the principles you are studying in this book, do something about them. Apply
these rules at every opportunity. If you don't you will forget them quickly. Only
knowledge that is used sticks in your mind.
You will probably find it difficult to apply these suggestions all the time. I know,
because I wrote this book, and yet frequently I find it difficult to apply everything I
have advocated here. So, as you read this book, remember that you are not merely
trying to acquire information. You are attempting to form new habits. Ah yes, you are
attempting a new way of life. That will require time and persistence and daily
application.
So refer to these pages often. Regard this as a working handbook on conquering worry;
and when you are confronted with some trying problem-don't get all stirred up. Don't do
the natural thing, the impulsive thing. That is usually wrong.
Instead, turn to these pages and review the paragraphs you have underscored. Then try
these new ways and watch, them achieve magic for you.
7. Offer your wife a shilling every time she catches you violating one of the principles
advocated in this book. She will break you!
8. Please turn to pages 193-4 of this book and read how the Wall Street banker, H.P.
Howell, and old Ben Franklin corrected their mistakes. Why don't you use the Howell
and Franklin techniques to check up on your application of the principles discussed in
this book? If you do, two things will result.
First, you will find yourself engaged in an educational process that is both intriguing and
priceless.
Second, you will find that your ability to stop worrying and start living will grow and
spread like a green bay tree.
9. Keep a diary-a diary in which you ought to record your triumphs in the application of
these principles. Be specific. Give names, dates, results. Keeping such a record will
inspire you to greater efforts; and how fascinating these entries will be when you
chance upon them some evening, years from now!
~~~~~~~
In A Nutshell
1. Develop a deep, driving desire to master the principle