How can I open Todoist in all my plug-ins?

J

Joy

Asked on Jul 17, 2014 - 01:05 UTC

Hello,

I've discovered a small bug with my Todoist plug-ins. Anytime I close the window, which is usually by accident whether in gmail, Firefox, or on my desktop, I cannot get Todoist to open back up AT ALL. I have to restart my computer if I want to have access to it. Did I do something wrong when installing it? I would love to figure out how to fix this!

All responses

Brendon Wadey staff

Replied on Jul 17, 2014 - 01:12 UTC

Hi Joy,

You are saying the same thing happens with the desktop app, and within the browser? This is uncommon. I'd suggest disabling all browser extensions to see if that is the cause, I'd clear cache and offline data as well.

Regards,
Brendon.

J

Joy

Replied on Jul 17, 2014 - 17:02 UTC

Sorry, technologically challenged. How do that for Firefox and my desktop? I won't lose information when I do that right?

Brendon Wadey staff

Replied on Jul 17, 2014 - 17:03 UTC

Joy,

Before doing so, I need confirmation of what you mean by not being able to re-open it. Can you send a screenshot of the Firefox extension, and what happens when this occurs?