Moreover, our products support customers in meeting their obligation to comply with the Americans with Disabilities Act (ADA) by providing access to learning technology programs for users with disabilities.

The following information provides tips and answers to frequently asked questions for those using assistive technologies to access the Business MyLab products. As product accessibility evolves continuously, please email our Accessibility Team at disability.support@pearson.com for the most up-to-date information.

Using a Screen Reader

Users with low, or no, vision can use screen-reader software for the html portions of the site. Screen readers such as JAWS and Window-Eyes can read the Calendar, Results, Announcements, Study Plan topics, and list of available assignments to you.

The questions in assignments (homework, quizzes, and tests) and in the Study Plan, are rendered in our Question Player. Business MyLabs support the JAWS screen reader** in selected single and multiple answer multiple-choice and free response questions. For free response questions, a text equivalent of math notation and symbols (command line language) can be entered using the keyboard.

Enhancements to the assignment manager now allow instructors to easily identify and select accessible questions for textbooks with copyright 2012 and later. Screen reader accessible questions have a "blue ear" icon next to them and include the alternative text description, "Question is screen reader accessible."

Screen Resolution

You may find that lowering your screen resolution will magnify the HTML site pages and help you see text and images more easily. As a start, try a resolution of 600 x 800 (in Windows) and see how that works for you.

operating system

How to change your screen resolution

Windows

Windows 7 & 8

From the Start menu, go to the Control Panel

Select "Appearance and Personalization"

Select “Adjust screen resolution”

Windows 10

From the Start menu, go to Settings

Select “System” and “Advanced Display Settings

Select “Resolution Menu”

Mac

From the Apple menu, select "System Preferences"

Select "Display" from the Hardware section

Select the resolution from the Display view

Using the Browser Zoom Function

While you are working, you may want to magnify certain areas of the site. Use the zoom-in hotkeys available in most browsers.

operating system

How to change your screen resolution

Windows

Press the "CTRL" + "+" keys at the same time to magnify

Keep pressing the "+" keys to continue magnifying

Use the "CTRL" + "-" keys to undo the magnification

Mac

Press the Apple Command button + "+" keys to magnify

Press Apple Command + "–" keys to undo the magnification

Using Magnification Tools

Users who have low-vision and need to magnify the page may find that using magnification programs works better for them as there are more options for magnification strength and other display settings.

Magnification Tool

Tips

ZoomText

For some computer configurations, the XFont setting needs to be turned off. If so, select None or Standard for your Font Enhancements setting.

In ZoomText 10:

Select "Magnifier" from the main menu

Select Font Enhancements from the Magnifier menu

Select Settings and then for Enhancement Type, choose None or Standard

Microsoft Magnifier

Magnifier is a tool that comes with the Windows Operating Systems. You can magnify and apply color contrast to your page using this tool. A known limitation with Magnifier is that you cannot interact with the page in the Magnifier window.

Mac OS X

Use the Control button + mouse scrollbar to control the level of magnification.

Mouse with magnifier

Magnification is available with several computer mice including:

Microsoft Comfort Optical Mouse

Microsoft Optical Mouse 3000

By using a button on the mouse, magnification can be turned on and off. The magnification level and size of the magnification window can be selected.

SuperNova

For some computer configurations, the TrueFonts setting needs to be turned off. If so, select None for your Font Smoothing setting.

In SuperNova 13:

Select "Visual" from the main menu

Select "Advanced Options" from the Visual menu

Select "Magnifier" and then for Font Smoothing, choose "None"

Specifying Contrast Settings

Some users need higher or a different color contrast to see content on pages. For example, you may find it easier to see light text on a dark background, dark text on a light background, or in grayscale.

Operating system

How to change your contrast scheme

Windows

ZoomText

Choose from several color and contrast schemes using the software product ZoomText.

Select "Color" from the menu

For lighter color text on a dark background select Invert Brightness.

Or try different schemes until you find the one that helps you most.

Windows

Choose a contrast scheme from the operating system's display settings.

From the Control Panel (Windows 7 and 8) or Settings (Windows 10) select "Ease of Access Center."

Select "Set up High Contrast."

Select "Choose a High Contrast Theme." For black text on a light background, use High Contrast Black. For white text on a dark background, use High Contrast White. Or try different contrast schemes until you find the one that helps you most.

Note that this tool is limited and it will not apply the color scheme to the Player.

Mac OS X

Choose a contrast scheme from the operating system's display settings.

From the Apple menu select "System Preferences"

From System Preferences select "Universal Access"

Select the "Seeing" tab

For black text on a light background select "Black on White" from the Display options. For white text on a dark background select "White on Black" from the Display options. Or try the Enhance contrast option for other contrast schemes.

Note that this tool is limited and it will not apply the color scheme to the Player.

If you find seeing in grayscale more helpful, you can change the display setting on your Mac operating system to grayscale. In Windows, you will have to use additional software to see the site pages in grayscale.

Open your browser, go to the site page and select "grayscale" from the Color option

A limitation with this software is you need to perform this action for each page you visit.

Mac OS X

From the Apple menu select "System Preferences"

From System Preferences select "Universal Access"

Select the "Seeing" tab

Select "Use grayscale" from the Display options

Closed Captioning

For hearing-impaired students, closed-captioned videos are available.

Navigating with a Keyboard

If you have difficulty using your mouse because of motility impairment, you may find using your keyboard easier. Low-vision users may also find using the keyboard easier as it may be difficult to see the mouse pointer and its location on the screen.

You can use the Tab key to visit all links, buttons, and form controls.

You can interact with form controls using keystrokes on your keyboard. For example, use the Tab key to navigate to an edit field on a site page and then use the alphanumeric keys to enter in your information. Once you have completed entering in your information, use the TAB key to leave the control.

The keyboard shortcuts are provided in the online help.

Obtaining Digital Textbooks in an Accessible Format

Accessible HTML eBooks are provided for some titles that still include the first generation eText. Students can access the accessible version in the Multimedia Library of their Business MyLab course.

To use Pearson print media for low-vision or blind students, we provide PDFs of the textbook or eText, student solutions manuals, graphing calculator manuals, and other ancillaries, that can be used with screen readers or Braille displays. You may also convert these files into other formats, such as printed Braille books. These materials can be requested by the campus Disabilities Services Office using the Pearson accessibility request form.

Accessibility Documentation

A Voluntary Product Accessibility Template (VPAT) is used to assist Federal contracting officials, agencies and buyers in making preliminary assessments regarding the availability of accessibility support in products like MyLab products. A VPAT for Business MyLab products is available upon request by emailing disability.support@pearson.com.