System Support

Support services

We provide technical and solution support services to our clients. All of our support services are individually tailored to the client needs. A consultant will be your first point of call, they will manage and coordinate any support requirements. We find that direct consultant liaison gives our clients the fastest resolution and the best possible service.

A Support helpdesk

We have phone and online issue management capabilities.

Service Level Agreement

We have a system of formal agreements with our clients regarding defined targets on waiting times and our response to varying critical issues

Remote Support

If our clients have the necessary capabilities we are more than happy to support remotely

See cloud solutions for more managed services across the cloud platform.