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Ask George-Allsorts Your Own Question

George-Allsorts, Senior Appliance Technicial Manager

Category: Appliance

Satisfied Customers: 1448

Experience: A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair

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We have a whirlpool dishwasher which now seems to run through

Customer Question

Hi we have a whirlpool dishwasher which now seems to run through the wash cycle but when finished the tablet is still in its compartment, the door to the tablet is open but about 90% of it is still there rather than dissolved and the dishes not washed properly. Any ideas?Mike

Hello Mike, my name is George..Check that the holes in the rotors of the dishwasher are not blocked.. If they are blocked the water will not be directed towards the tablet.Kindly be patient whilst awaiting any responses from me as I'm not constantly available.

George - apologies for delay in responding, I ran the dishwasher, a little better but same problem.. I'm guessing it's the water temperature control unit (from what I've read) and it's probably cheaper to get new dishwasher? Any last thoughts? Mike

Then water temperature wont be causing the issue Mike..Run a cleaner through the dishwasherand Check the rotors again..The cause of this problem is usually one or more of a few things:Blockage in rotors (even a slight one)Clogged water flow systemWear in wash pump

George sorry for the delay.. I've run washer through. If I put tablet in cutlery cage it gets dissolved and washes fine, if I put in its compartment in the door - same problem as before.. I'm a bit stumped to be honest..?

The reason I ask is that in the middle of 2013 there was a modification to the spray arms (rotors) to overcome the exact problem you are experiencing.The original upper rotor has a small hole at the rear on the top and a slit in front of that..This has been modified. You can try replacing the upper rotor with the modified version..Other causes are blockages, weak wash pump, insufficient water.Please rate the assistance so far

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