So, a few years ago Dana Brunetti at Trigger Street Productions (Social Network and Captain Philips) got in touch with us after reading our book, REWORK. He loved the themes and the overall story of how our company came to be.
Some time passed and we hadn’t heard anything… Until a week ago. We’re super-excited to let you know that Netflix Originals has decided to take on the project and turn our little book into a feature film!
Martyn Burke was brought on to write the screenplay and Gwyneth Horder-Payton will direct. Filming is supposed to start sometime this spring and we just got these beautiful promo posters in the mail.

It’s rare that companies exercise options like the one they had on this book and we really can’t say how unbelievably excited and flattered we are to have our story told in a whole new way.

We’ve long believed in the value of transparency at 37signals. It’s why we write about how we work and why we provide real-time information about our customer happiness and uptime. We like being held to a high standard, and we think there’s no one better to do so than our customers.
Today we’re taking another step towards greater transparency with the launch of the 37signals Report Card.
This report card, which we’ll update monthly (April 2013 is available now; subscribe to be emailed the report each month), provides a high level overview of our performance in each month on the dimensions that our customers most directly experience: how available our applications are, how fast and successful their interactions with our support team were, and how fast the applications themselves were.

We’re starting a short list of good reads. We want to share with you the best of the web, right in your inbox.

Starting tomorrow, we’re sending out “Incoming Transmission” a once-a-month newsletter that compiles the latest can’t-miss posts from SvN, along with great finds across the web from the staff at 37signals. It’s a simple, perfect-for-your-phone list of must-reads and “made us look.”
If you downloaded your free copy of Getting Real, you’re already on the list. You can opt out quick and easy if you decide you don’t like it.
Sign up for Incoming Transmission here.

Today we’re introducing LinkedIn profiles in Highrise.
You can now add LinkedIn URLs to your contacts to see their profiles in Highrise instantly.
You’ll have easy access to all the specialties and qualifications listed in their LinkedIn profiles.

How to set it up

It’s simple: Just go to a contact, click the “Edit” link in the top right corner, then scroll down to the “Social media” section on the edit screen. Enter the person’s public LinkedIn profile URL and click save. Then you’ll see a “LinkedIn” tab at the top of their contact page. Click that link and you’ll have access to their LinkedIn profile.

To make the most of this feature you’ll need to have an account on LinkedIn.
Highrise uses your LinkedIn account to grab the latest profile each time you view one of your contacts.
This ensures the profile information you see is always up to date.

Integration with LinkedIn has been a popular customer request since we launched Highrise.
We’re pleased to make it a reality today and we hope it makes Highrise more useful to you everyday.

In addition to making customers happy, our fantastic team also answers questions fast. Across the last 500 new cases we’ve received during our normal hours, we’ve responded to 97% in less than hour, with the average case answered in 14 minutes and solved in 25 minutes.

Our team has been steadily improving at this too. Over the last few months, we’ve steadily cut down response times, all while maintaining or improving customer happiness.