Comfort and style come together for these Princetown slippers from Gucci. Lined with fur and finished with the label's signature horse-bit embellishment in a rich gold-tone effect, they are sure to become your most coveted pair this season in this emerald velvet design. Show off the fur trim by styling yours with cropped trousers.

If you have any questions, please call our customer care team at 400-120-3544

delivery & free returns

Go behind the scenes at mytheresa.com and follow your order as it embarks on its journey to you

All orders are shipped worldwide via our affiliate courier DHL. Please see the shipping method as well as shipping costs and delivery times for your destination here. ﻿

We gladly accept returns within 30 days of receipt free of charge. Read here.

SHIPPING METHODS

All orders are shipped worldwide via our affiliate courier DHL. All shipments that are sent by Mytheresa, are insured against theft and accidental damage. Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist.

Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.

We process and send orders during our main service hours, Monday to Friday, from 8:00 am till 8:00 pm CET and Saturday, from 9:00 am till 6:00 pm CET (with the exception of German public holidays). The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest.

Destination

Shipping method

Shipping costs

Delivery times

China

DHL Express

25.00 EUR

2-4 business days

SHIPPING COSTS AND DELIVERY TIMES

Please refer to the chart below for shipping methods as well as shipping costs and delivery times for your destination.

Please be aware that expected delivery time does not account for customs clearing.

MORE DELIVERY COUNTRIES

We deliver to over 130 countries all over the world. If you are looking for information on shipping options and shipping costs for a country that is not shown, please select your destination country here.

TRACK YOUR STATUS

As soon as we have shipped your order you will receive an email stating the DHL or FedEx tracking number. You can check the status of your order one to two hours after receiving the email via the link provided.

SHIPPING AND DELIVERY TO CHINA

For deliveries to China the price of the item already includes the sales tax (VAT), customs duties as well as handling and broker fees. In case of a return, customs duties and handling fees can be refunded only as a voucher. Shipping costs will not be refunded by Mytheresa in case of returns.

EXCHANGES FROM OUTSIDE THE EUROPEAN UNION

We hope that you are pleased with your order. If for any reason you are not fully satisfied, you can exchange any purchases (including reduced items) within 30 days of receipt.

HOW TO EXCHANGE AN ITEM OR AN ENTIRE ORDER

Step 1

Please contact our Customer Service team to reserve the new desired size

Step 2

Using the enclosed Exchange & Returns form, indicate which item(s) you wish to exchange and the reason why

Step 3

Insert the Exchange & Returns form with the item(s) you wish to exchange in the original packaging

Step 4

Fill in the Return Pro-Forma Invoice, insert 3 of the 4 copies in the see-through envelope and attach it to the package, without closing it

Step 5

Arrange a pick-up with the same delivery service that the order was sent with (DHL or UPS)

Step 6

After the driver has checked the return shipment, please close the package securely

Step 7

Once we have received the package, we will confirm receipt

Step 8

The previously reserved exchange item will be dispatched immediately

EXCHANGE CONDITIONS

• We can only exchange non-faulty items that are in their original condition, have not been worn, altered or washed, and have all tags still attached

• It is only possible to exchange the same item for a different size; we cannot exchange items for a different colour or a different item altogether

• Please be aware that we can only exchange the same item for a different size once

• Merchandise must be returned in one package – we reserve the right to refuse multiple returns from one order sent at different times

• Exchange shipments must be made using the same service as for the original delivery (DHL or UPS)

• We can only accept exchanges from the country to which an order was originally shipped, for example, orders delivered to China must be returned from China. Otherwise, the exchange is unfortunately not free of charge (import and shipping fees will be charged at your own expense)