Customer Advisory

We hereby wish to notify that the measuring point “Kaub“ on the Rhine river has fallen in the end of last week below 30cm, which caused an operational stand still, most of the barges operated on the Rhine river were no longer abl…

Dear ZIM Customer, In light of the continuous balancing challenges at Turkey ports, and in order to maintain our high service levels, please be advised that ZIM has decided to implement Emergency Imbalance Surcharge of $55 per Co…

Dear ZIM Customers, ZIM is pleased to announce a significant upgrade of ZIM’s India-Med Express Line (IMX). Starting September, the port rotation of ZIM’s Express service to India will change, and the transit time will be shorten…

We would like to inform our customers that due to the prolonged drought in Europe, water levels on the Rhine River are lowering, restricting the amounts of cargo loaded to barges. As a result, barge owners are imposing Low Water…

Update of EBS (Emergency Bunker Surcharge) Dear ZIM Customer, Due to the continued surge in bunker prices, and in order to continue our good and reliable service, it was decided to update the EBS (Emergency Bunker Surcharge)…

Call Center

ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. ZIM operates a modern fleet and a network of shipping lines offering cargo transportation services on all major global trade routes, supported by the company's local offices and representatives around the world.