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Everyone has heard about SaaS and now the all the buzz is the Cloud. We may have our own opinions but here is how the National Institute of Standards and Technology defines the Cloud. What are the advantages of the Cloud model over SaaS? Cloud platforms can offer elastic scalability and secure platforms...

If you get the message "cannot login non-admin" when trying to open the Application Architect you will need to make a change to the usersecurity table. Open the table in SQL Server Management Studio and find the type field in the Admin user row. Change the value to "W" to allow the...

If a SalesLogix 7.5.1 Web Client user is unable to access a particular type of page, (Account, Contact, or Opportunity pages for example) even when the SalesLogix login is performed at different workstations, and other users do not experience the same problem, it probably is due to some contaminated...

SLX 7.5 Web Client Setup Guidelines.txt Larry Halsrud has written a thorough guide for setting up Web Clients. I would recommend it to anyone setting up a SalesLogix Web system. The below guidelines must be followed for proper functioning of the SalesLogix 7.5 Web Client on a Windows workstation. 1.Your...

We had a web client user successfully using Mail Merge on a test web installation but after production was put into place Mail Merge failed. With a little digging we discovered the initial download to install the Active Mail components places a .dll, Slxemailnotifier.dll, in the Windows\system32 dir...

In SalesLogix 7.5.1 Web client on a SQL2005 database there is a known defect where null values in the activity table prevent users from seeing activities in the Activities View. We have used scripts to correct the issue but those scripts must be run every time the issue reappears. Here is a trigger that...

There are times when the Attachments on the SalesLogix Lan and Web clients start to open slowly and the Attachments grid under the Accounts, Contacts, Opportunities, and Tickets take an eternity to open. Today we will explore methods to decrease that lag and keep your Documents folder under control....

Here is a tip for SalesLogix web Admins. If your customers do not see their tickets in the Customer Portal you will need to change the default content page in Internet Information Services. Open IIS and select the Customer Portal Application from the SalesLogix Web Site. RMB and select Properties then...

Duplicates will appear in the "Group Manager" list view of groups when there are multiple releases of a group. Those duplicate listings cannot be removed unless you go into Architect and modify the release scheme. For example, if groups are released to Everyone as well as being released to...

This is a really handy function that generally works great. However there have been some users that have run into issues during the Export or when saving the export file to a local hard drive. In my testing in Mozilla Firefox version 3.5, IE8, IE7, and IE6 this functionality worked consistently but those...