The main reasons for the change was the costs, and the fact Pentana would over-promise and under-deliver. Titan brings new products online and we don’t have to pay for it as it’s all included. We’ve saved money coming across to Titan. I wouldn’t hesitate to recommend Titan to anyone – we’re probably kicking ourselves that we didn’t do it sooner.

Titan DMS is a system that’s very simple to use. It integrates all departments so simply that from a Dealer Principal’s point of view, you can look at any department and get all that information in one place.
For those who aren’t using Titan DMS, get on it now!
Everything that you hear about Titan DMS is true. I would go to meetings and hear about Titan doing this or that. Titan is worth the money and is the best thing we’ve done in our dealership in a long time.

The old system was so difficult to use that our staff could easily change the system to suit their needs, which meant that we didn’t have our finger on the pulse. The most valuable thing for a DP, is the oversight of the business. It’s all there with Titan, and you can see it all, so it helps you manage the business better. The bottom line is everything to our business. The amount that we pay per month, the value equation is definitely there with Titan, far more so than there was for our previous DMS.

Titan is a well-honed, robust, really easy to navigate product. It provides me great visibility of my entire business - I can see everything that’s happening. I can work out where the problems are, and what needs my attention.

The monthly fees we commit to Titan, compared to others, are less than half of what other systems charge, and you get a lot more out of the Titan system.
We had only just switched DMS providers, so the costs involved in changing to a third DMS provider had to be justifiable – and it was. I should have changed to Titan much sooner.

Titan does everything you need it to do for a dealership – accounts, parts, services, everything. For my size dealership, or even if I was bigger, it’s perfect. I like the way it’s not complex, and very user friendly. When we went live, we had no business interruption whatsoever. I’m a realist so I was expecting things to break down, but they didn’t. The whole process was smooth and trouble-free. I can’t fault Titan and couldn’t ask for more.

Titan is very accurate and user friendly. You can run reports, so that every minute of every day you know exactly where your business is. It stops any possible leakage before it happens. There is very little room for human error with Titan DMS.

I've always wanted a DMS that was designed with a single view of an entity, with Vehicle, Service, or Parts transactions being the result of that entity dealing with us. Titan went back to the drawing board and reinvented what a DMS should be for now and in the future - a customer centric solution. We're a small rural dealer group now using a fully integrated and scalable solution which in the past only large dealers could afford to use and manage. Things that were once impossible for us, we now take for granted with Titan!

I can only say how good the Titan DMS has been for my business. Being one of the first dealers to make the investment I was a little apprehensive, however, in a very short time any doubt disappeared. My staff are still amazed at the ease of use and the relevant and comprehensive information available to run their individual departments and the dealership on the whole.

Titan DMS staff are motor industry people; not just I.T. people. The preparation prior to going live was all done weeks ahead of our changeover and this created a very smooth and hassle free change. The support given was fantastic and my staff embraced the change of management system without drama. Titan is new to the market but they do a fantastic job in all aspects and are really pushing the envelope in terms of DMS control in a dealership.

Scott Oehm

Dealer Principal - Jupiter Motors, NSW, Australia [Mazda]

This looks like being the best investment I've ever made.

Michael Rinkin

Dealer Principal - Muswellbrook Motors, NSW, Australia [Nissan]

Comparing install processes of our previous DMS provider with the Titan installation, is like comparing eating scraps out of a skip bin out the back of Macca’s to dining in a two Michelin starred restaurant. The difference is immense.

I moved from a competitor DMS to Titan in 2011 and can say with confidence that the dealership has directly profited as a result. The integration between departments, instant profit reporting, pre-delivery control and manufacturer interfaces provide real day to day benefits. I am a multi franchised rural dealer with three locations, so the cloud based nature of Titan adds to its strength. I would recommend Titan to dealers of any size without hesitation.

The team at Titan have under promised and over delivered! A system that ultimately saves you time and money and with the commitment to service and support from their dedicated staff, I believe the Titan system will soon be the industry benchmark.