Failed Appointments

During 2016, 526 patients did not attend their appointments. This figure has halved since 2015 and was improved by the introduction of our text reminder system last year. If we do not have your mobile phone number but you would like us to send you text reminders please provide our receptionists with your details. Thank you to our patients who attend their appointments or cancel in good time, please continue to do so as this allows us to make the most use of our appointment capacity.