getting agendus pro to sync with outlook

help with my new agendus pro program. i can not get the program to sync with outlook. i am not getting any where and i need some hand holding tech support to get this going. it worked in the demo but not with the full program. i dont understand.
this is my hot sync log
HotSync operation started for Roxanne on 01/14/06 12:04:26

- Installed file: C:\Program Files\HandSpring\Roxann\Install\agenduspro_ota_en[1].prc
OK Install
OK Quick Install
-- KeyContacts 3.5.0.0
KeyContacts trial period expires in less than 20 day(s). - To purchase the full version, go to www.chapura.com/products.php
OK Contacts - Synchronized
OK Tasks
OK Media
OK Memos
-- KeyDates 3.5.0.0
KeyDates trial period expires in less than 20 day(s). - To purchase the full version, go to www.chapura.com/products.php
OK Calendar - Synchronized
-- KeyTasks 3.5.0.0
KeyTasks trial period expires in less than 20 day(s). - To purchase the full version, go to www.chapura.com/products.php
OK Tasks - Synchronized
-- KeyNotes 3.5.0.0
KeyNotes trial period expires in less than 20 day(s). - To purchase the full version, go to www.chapura.com/products.php
OK Notes - Synchronized
OK Calendar
OK Contacts
-- Call Log+ 1.0.1.0
Call Log+ trial period expires in less than 20 day(s). - To purchase the full version, go to www.chapura.com/products.php
OK Call Log+ 1.0.1.0 - Fast synchronization
-- Backing up CarrierProfiles2 to C:\Program Files\HandSpring\Roxann\Backup\CarrierProfiles2.PDB
-- Backing up TextPlusDB to C:\Program Files\HandSpring\Roxann\Backup\TextPlusDB.PDB
-- Backing up ANData-IAMBIC to C:\Program Files\HandSpring\Roxann\Backup\ANData-IAMBIC.PDB
-- Backing up KeySuite Favorites CpFv to C:\Program Files\HandSpring\Roxann\Backup\KeySuite_Favorites_CpFv.PDB
-- Backing up HSTraceDatabase to C:\Program Files\HandSpring\Roxann\Backup\HSTraceDatabase.PDB
-- Backing up NetworkProfiles2 to C:\Program Files\HandSpring\Roxann\Backup\NetworkProfiles2.PDB
-- Backing up SMS Msg Database to C:\Program Files\HandSpring\Roxann\Backup\SMS_Msg_Database.PDB
-- Backing up SMS Quicklist to C:\Program Files\HandSpring\Roxann\Backup\SMS_Quicklist.PDB
-- Backing up SavedViews-IAMBIC to C:\Program Files\HandSpring\Roxann\Backup\SavedViews-IAMBIC.PDB
-- Backing up SyncMail to C:\Program Files\HandSpring\Roxann\Backup\SyncMail.PRC
-- Backing up PowerRUN to C:\Program Files\HandSpring\Roxann\Backup\PowerRUN.PRC
-- Backing up TextPlus to C:\Program Files\HandSpring\Roxann\Backup\TextPlus.PRC
-- Backing up PhoneCallDB to C:\Program Files\HandSpring\Roxann\Backup\PhoneCallDB.PDB
-- Backing up UninstallManagerData to C:\Program Files\HandSpring\Roxann\Backup\UninstallManagerData.PDB
-- Backing up PhoneFavorites2DB to C:\Program Files\HandSpring\Roxann\Backup\PhoneFavorites2DB.PDB
-- Backing up psysLaunchDB to C:\Program Files\HandSpring\Roxann\Backup\psysLaunchDB.PDB
-- Backing up CpKDLocationsDB to C:\Program Files\HandSpring\Roxann\Backup\CpKDLocationsDB.PDB
-- Backing up Graffiti ShortCuts to C:\Program Files\HandSpring\Roxann\Backup\Graffiti_ShortCuts_.PRC
-- Backing up Saved Preferences to C:\Program Files\HandSpring\Roxann\Backup\Saved_Preferences.PRC
-- Backing up Queries to C:\Program Files\HandSpring\Roxann\Backup\Queries.PDB
-- Backing up FrameworkDB to C:\Program Files\HandSpring\Roxann\Backup\FrameworkDB.PDB
-- Backing up 2dial profiles to C:\Program Files\HandSpring\Roxann\Backup\2dial_profiles.PDB
-- The database for AgendusTour.PRC was deleted on the handheld. Moving the backup to the Archive folder.
-- The database for AgendusTourStub.PRC was deleted on the handheld. Moving the backup to the Archive folder.
-- The database for dbScan.PRC was deleted on the handheld. Moving the backup to the Archive folder.
-- The database for iambicMobileStore.PRC was deleted on the handheld. Moving the backup to the Archive folder.
-- The database for Snapper-MsgContent-Snpm.PDB was deleted on the handheld. Moving the backup to the Archive folder.
-- The database for Snapper-MsgList-Snpm.PDB was deleted on the handheld. Moving the backup to the Archive folder.
-- The database for Snapper-MsgMime-Snpm.PDB was deleted on the handheld. Moving the backup to the Archive folder.
-- The database for Snapper-Prefs-Snpm.PDB was deleted on the handheld. Moving the backup to the Archive folder.
-- The database for SnapperMail.PRC was deleted on the handheld. Moving the backup to the Archive folder.
OK Backup