[Infographic] The 4 Stages of Scaling Customer Success

It's never too early to be thinking about Customer Success at scale. From Day 1, a truly customer-centric company should ensure that Customer Success Operations are engrained in its DNA.

As your SaaS company matures and goes through the different stages of growth, Customer Success should be evolving rapidly. From the size of the Customer Success team to its priorities and technology stack, you should always be re-evaluating the processes you've put in place.