Privacy Policy

Welcome to Hellow Festival website/mobile app. The following privacy notice contains details regarding how we use the personal information of our users.

Note: This privacy notice does not apply to information collected by third parties. For example, platforms that sell tickets.

Please take a moment to review the privacy policies of third parties before providing personal information, as HELLOW CREATIVE AGENCY is not responsible for how the information provided may be used.

About Us

HELLOW CREATIVE AGENCY, based in the San Pedro Garza García, in Nuevo León, Mexico it is responsible for the use and protection of your personal data, and in this regard we inform you the following:

We collect personal information and other information when using any of our digital services. Personal information offer details and the identity of our users (name, email address, age, state of residence).

How do we use your information?

The collected personal data will be used for the following purposes, which are necessary for the solicited service. Advertising activities: subscriptions to newsletters to share information about concerts and / or events that our company, partners or sponsors considered to be of interest to the user. By providing your e-mail address we have your consent to provide you this type of information.

Third Party Services

Third-party providers used by us will only collect, use and disclose your information to the extent necessary to enable you to perform the services we provide.

For these providers, we recommend reading the privacy policies to understand how personal information will be handled.

In particular, remember that some providers may be located or have facilities that are located in a jurisdiction other than yours or ours. If you wish to proceed with a transaction that involves the services of a supplier of third parties, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.

Once you leave the Hellow Festival website or are redirected to a third party site or application, you are no longer being regulated by HELLOW AGENCIA CREATIVA's Privacy Policy.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that there is no inappropriate loss, misuse, access, disclosure, alteration or destruction of the information.

Changes to this Privacy Policy

We reserve the right to change this privacy policy at any time please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and / or disclose it.

In case you do not want your personal data to be processed, or if you have doubts and / or comments, you can contact us through the following mechanism: opiniones@hellowfestival.com

The refusal to use your personal data for these purposes can not be a reason for us to deny the services and products you request or contract with us.