Too often presented as mean-spirited parasites, they actually provide a vital support to authors.

Literary agents: so often regarded as the villains of the publishing world, they were skewered by scores of disgruntled writers this week in response to the Twitter gigglefest which was #queryfail, in which agents posted some of the worst pitches they'd received. No, #queryfail did not give a view into the most gallant side of agenting. But the vitriolic response is not, contrary to popular belief, evidence that agents are failing writers across the board. Rather, it demonstrates how little most people know about what literary agents actually do."