@carmine.dichiara I'm so happy your ticket was attended and solved. <3@SotheX An agent will reach out to you shortly! 🤗@CNovak86 This should have been addressed for you. <3 Can you check the latest reply you've received? @squartin I'm super happy to hear your case was solved! <3 @CatBallou An agent will reach out to you shortly! 🤗@lucyannkelleher@gmail.com Have you had yet a chance to reach out to us through the in-game Options - Customer Care menu? When you do, copy-paste here the 8 digits ticket ID, please. 🤗@SotheX We're on it! An agent will get in touch with you asap.🤗

Joy

Always use common sense and don’t do anything to another member that you wouldn't want them to do to you. It’s the Golden Rule!

If you're using vulgarities, your post will be edited into one adorable/cute & lovely one!

@Joy: I received Timon today. It seems like my first ticket got either lost or was straight up ignored. I am still upset, that I cannot get Banzai now due to the short time left. I hope we will find a solution there.

Just wanted to post here, see if I can get the support team's attention... ID #18653909, I lost the Nala and all the tokens of other characters because the Windows application crashed. Upon entering the game again I had lost my game progress for 3 days. I went back to play to try to get the Nala again. Would love this reestablishes sooner than later, as we are at a timed event.