Blog: Brand-as-Business Bites™

9 Different Types of Brands

Here’s a hypothesis: There are essentially nine different types of brands and you can jumpstart the development of your brand strategy by identifying the one that’s right for you.

I’ve developed this hypothesis after working on brands for over 25 years. I’ve come to realize that there is a finite number of brand types or ways that brands compete and are positioned, and after quite a bit of research and analysis, I’ve been able to identify nine. (I also got a lot of input from my community when I asked them for feedback earlier this year — thank you if you were one of the super smart people who helped me!)

These nine brand types differ from brand archetypes, which classify brands according to storytelling character types like the Hero, the Joker, and the Innocent. I have relied on brand archetypes in past brand strategy development work — and will continue to do so — but at times, I’ve found the typology too abstract for some of my clients to grasp or too oriented to communicating the brand vs. operationalizing it.

In my research, I also came across some helpful sources on other ways to classify brands, including this piece by Mark di Somma that lists 21 different types of brands based on the role they play (e.g., corporate vs. product brand, ingredient brand, and employer brand.)

But I want to focus on the different strategies or stances that brands take to shape their identity and positioning. I want to help you identify the general type of brand you want to build, so that you can more clearly and easily pinpoint the specific brand identity and positioning you aspire to.

I also want to reinforce the need for a single, focused, different brand idea. Too many people develop brand strategies, and therefore brands, that are generic, vague, or ambiguous. By selecting one type for your brand, you’re more likely to end up with a powerful brand strategy.

So here are the nine types, labeled by what characterizes or differentiates them the most:

Disruptive Brand — Challenges the current ways of doing things and introduces new concepts that substantively change the market

Conscious Brand — Is on a mission to make a positive social or environmental impact or enhance people’s quality of life

Service Brand — Consistently delivers high-quality customer care and service

Style Brand — Is differentiated through the way its products or services look and feel, as much as or more than what they do

Experience Brand — Is differentiated through the experience it provides, as much as or more than the product or service

Please note these important points about the nine different types of brands and this approach to classifying brands:

Some characteristics are — or should be — embraced by all brands. All brands should offer good service, for example — but a brand that falls into the Service brand type makes it the top priority to consistently deliver high-quality customer care and service. Its strategies, operations, and ultimately customer value propositions are all centered around service first.

Although two or three brand types might seem relevant to your brand — and there’s certainly overlap between them — you should identify a primary one. Your primary brand type should be the one that aligns best with your overarching purpose, resonates most with your organization, and gives you the most impact with your customers.

Across the life of your brand, it might evolve from one type to another as customers, competitors, and culture changes. But if you’re just starting out, I recommend selecting the one that seems most evergreen or sustainable.

For many brands, there is a difference between how you’re currently perceived and how you want to be. It’s possible to change your brand type, but make sure your aspirations are realistic — e.g., a value brand is unlikely to become a luxury one or a style one.

Each brand type offers a wide range of options for establishing a unique brand identity and a precise brand positioning for your brand. Consider the differences in purpose, scope, target customer, and personality between three different performance brands: BMW, FedEX, and American Express.

The following chart provides more information about each of the nine brand types:

I hope this post has been helpful — and I’m eager to hear your feedback. Comments are open!

related:

Ban These Five Words From Your Brand StrategyScale Up Your Brand WorkbookWhat Is Brand Essence — And Brand Essence Exercises

This is such a clear and compelling article. I’m wondering how major consulting firms like McKinsey & BCG align with one of these 9 types. It often seems like client-service agencies have a difficult time conveying their brand to the public. Perhaps because I’m sort of new to the space, but their brand identity/image tends to come off nebulous to an outsider. But I suppose, to their market niche, they know exactly what they’re promising.

deniseleeyohn

thanks, christopher — i suppose that those firms would probably align with the service or innovative brand types — but they then need to establish a unique identity and positioning within that type and that’s where they often struggle. a distinct world view, purpose, or personality would help them differentiate and resonate more clearly with customers. thanks again. — denise

Jyllene

I’ve read this article several times and continue to find it a useful way to think about my strategy but even more so a great way to discuss brand strategy with those stakeholders who don’t understand brand and the complexities of it. I can’t get down to just one primary tho, I continue to want two.

deniseleeyohn

jyllene — glad you’ve found the classification useful. if you really can’t narrow it down, i suggest you pick a lead brand type and a secondary — develop your unique brand identity based on the lead and then incorporate some supporting attributes from the secondary type. best wishes! — denise

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