We had a problem with rooms following our reservation. The service immediately took charge and found a solution to make our stay a perfect one and we really want to thank them again. The team is listening, pleasant and dynamic! Superb nice hostel!

Alice

Évaluation 8%

Good reception and good stay in Clink78. Small room of 4 where you must not be modest or want too much privacy. Bar area, very friendly kitchen and welcoming staff. Sanitary rudimentary, but enough for the stay.

Clement

Évaluation 7%

I spent 3 nights in this hostel and I have no negative remark to make: the places are clean, the staff is nice and attentive, the travelers were respectful too, the decor is nice, the bar is very good. is just as much. I recommend.

emerick

Évaluation 8%

In the top

Thomas

Évaluation 8%

I stay here every time I goes to London, and I won't change this

Anais

Évaluation 6%

We were four and booked a room with its private bathroom. Besides the fact that the room is very poorly insulated (a lot of outside noise), the window panes were broken, and the cold air was ubiquitous (positive point for the duvets that were really hot). The shower in the private bathroom was absolutely not practical, too small, and we had to get in because the jet was directed outside the cabin - however we had to wait a long time under the shower. chilled water until it warms up. In the end, we went to shower in the shared showers (relatively dirty, but at least we had directly hot water). The common areas were very nice by cons, there is a good atmosphere, the morning breakfast is a really interesting option for not too expensive, and the bar in the evening is a big plus. It still remains a very decent price compared to what you can find in London, but for an extended stay, this is not necessarily the place I will recommend.

Well located hostel, close to train and metro stations (10 minutes walk). Shops nearby, open very late. Nice building, good reception. Quiet environment, possibility of sleeping without much traffic noise or other. Breakfast extra (£ 2 per person) but plentiful and perfectly adequate. No padlock to close the storage boxes. The luck must be with you for the allocation of rooms! Unfortunately we have not been one of those. Our room for 4 was worthy of a broom closet at the level of the dimensions, without possibility to open the tiny window .... claustrophobes abstain !! Obligation to leave the door open to be comfortable and dispel the bad smell. At night, the room became a real oven. Unable to sleep properly, the morning we were soaked with sweat and condensation was deposited on the ground. When we reported the problem, we were told that security rules forbid opening the windows and we were given a fan. Obligation to make it work all night (with the noise that implies) but the 2 people in height did not even feel it. At the end of the second night, the fan let go and we asked to change rooms, which was done without much argument. The problem had to be known for a long time !!! Knowing the conditions, it is still inadmissible to continue to rent this or these rooms. The following nights spent in a larger room, equipped with storage space worthy of the name, and especially a large window that opened allowed us to recover and fully appreciate our stay. It is still scandalous that after our report, this room was attributed to other travelers ... sorry for them!

elisa

Évaluation 7%

One downside, on the temperature of the rooms which were very high.

Jean

Évaluation 5%

Bedroom shoe box for 4 people, floor showers 3 non functional. Disappointment for this accommodation, only the location is top.

I would not stay at this hostel again. Most: The staff is very friendly and gives all the information. The area is quiet, very pretty and it is close to St Pancras station and KingCross, so subway. As a young woman, I was not worried about going home alone at night. Housekeeping was done and I enjoyed the lockers big enough for suitcases in the room (think about bringing a padlock!). The building is visually pleasing, and the common rooms (reception and refectory) are pleasant. There is a nightclub in the basement, I did not feel embarrassed by this animation, even if we heard a little. Cons: In the room, the ladders of the bunk beds are not practical (see dangerous), there were no shutters in the room. We are awake by the light of day, it is inadmissible! The bathroom is tiny. I booked in a room with private bathroom so higher price which is not up to the expected comfort. The breakfast was not included. Before having the room, if you want to leave your stuff in baguagerie, there is no surveillance, we can steal them at any time or you have to pay for a secure locker (provided that our business fits in) . This is not the case for all the youth hostels I have come across. It would be nice to post a reminder to other guests: when they come home at night, they have the courtesy not to turn on the light and speak loudly if their roommates sleep. Obviously some have a lack of good manners, which is certainly not the fault of the hostel but it could contribute to better living conditions for its residents, reminding them of these rules of life as other hostels. do. Having known better, I am thinking of going to another establishment next time.

Titouan

Évaluation 7%

The overall atmosphere is nice, but the room I was in was not as expected: Any small, not enough places to store everyone's suitcases with a very small window overlooking a courtyard, very low brightness

Friendly welcome, very competent and helpful staff, decent hotel for London (small room), many services offered (not used), friendly atmosphere, clean, quiet and very well placed. We stayed at one night in a room of four with two very discreet unknowns. Prepared beds on arrival, cassiers (no padlocks), towels available (2.5 pounds), check-in and check-out very simple. Very well placed for Euston station (direction Harry Potter Studios) 15min walk.

katia

Évaluation 10%

We had a good stay in the hostel. The places are well appointed, decorated and well maintained. The staff is available and friendly. The rooms are functional and clean.

Agathe

Évaluation 8%

We enjoyed returning to the hostel in the evening despite the fact that we had sacred roommates ... But this is in no way the fault of the staff. The staff from elsewhere who is very nice and attentive to the customers. The atmosphere is very nice. The bathrooms are very clean

Laurie

Évaluation 8%

This hostel in London in close to the public transportation. Staff friendly and the dorms are clean.

Max

Évaluation 8%

This hostel in London is great and well located. Clean and safe. I recommend.

Cool Place to stay in,It's located in the center,the staff are Friendly and helpful, the breakfast was good and I like the Cinema hall and the music of the bar.

Customer

Évaluation 8%

Clean
great staff.

Customer

Évaluation 9%

location was great

Customer

Évaluation 9%

Great position and great place to stay for a relatively cheap price.

Customer

Évaluation 9%

Free breakfast, good location, helpful staff.

YOU

Évaluation 10%

very nice hostel, definately will lodge again. breakfasts were very nice, and there's big flat block between each beds. Staffs were very friendly also.

Henrique

Évaluation 8%

Localization

Customer

Évaluation 9%

Good location, very close to tube for a great price! It also had a fun bar where it was easy to meet people.

Customer

Évaluation 9%

It's was a great location and a friendly and fun atmosphere.

Customer

Évaluation 8%

It was very clean and the beds comfy.

céline

Évaluation 5%

Ne vaut pas son prix

Customer

Évaluation 7%

The ambience is really nice and feels like a youth cafe atleast in common areas.
As long you are social you will meet interesting people from all parts of the world.Good complimentary breakfast menu to get you started for the day.

SEKSAF

Évaluation 6%

Super

Catherine

Évaluation 10%

I stayed in a private room and it was clean &amp; spacious with bedding and towels included. The staff were very friendly and made an effort to connect with you. The breakfast was nice with a choice of cereal or toast along with tea, coffee, hot chocolate or orange juice.

Marco

Évaluation 9%

It has all the essentials, if you're a party traveler this is your place cuz it has its own disco.

YENA

Évaluation 9%

facilities, restaurant

Customer

Évaluation 10%

Location

sarah

Évaluation 10%

The staff are keen and friendly. Plenty of options available.

Anne

Évaluation 8%

Génial !

Customer

Évaluation 5%

Not much

Customer

Évaluation 7%

I stayed in a room with only 3 other people with an ensuite, which was a nice change from bigger hostel rooms. It was fairly quiet.

The staff were incredibly on top of things, even as hordes of people swarmed the desk during check-in/out times. One staff member even helped me right away when a laundry machine stole my money. I really appreciated it!
The humble breakfast is also nice, and, if nothing else, you can marvel at the massive amount of toast that people can consume.

Customer

Évaluation 4%

Not much.

seomary

Évaluation 7%

The breakfast and the location is pretty good

Customer

Évaluation 7%

Very fun environment

Emilie

Évaluation 10%

Super Auberge

Yoann

Évaluation 7%

Bien mais cher pour le service minimaliste dans la chambre

Eva

Évaluation 4%

Décevant

CECILE

Évaluation 8%

Auberge confortable bien située

carlo

Évaluation 5%

Very good..

isabelle

Évaluation 10%

super

Marie

Évaluation 7%

Bon emplacement

melchor

Évaluation 10%

FANTASTICO

David

Évaluation 9%

original et sympathique

véronique

Évaluation 7%

bon accueil auberge sympa

Kevin

Évaluation 7%

roseline

Évaluation 9%

Nino

Évaluation 9%

Laurie

Évaluation 8%

Luc

Évaluation 9%

CLAIRE

Évaluation 8%

samira

Évaluation 8%

Mathilde

Évaluation 9%

Sarah

Évaluation 9%

EMILIE

Évaluation 7%

Marie-Eve

Évaluation 8%

Great location!

Dominique

Évaluation 6%

Staff Welcoming, very nice, smiling from the entrance to the kitchen. The information on the operation is well transmitted, the establishment is clean, calm. I would put a damper on the baggage deposit (super useful) that it is not well maintained and that users do not respect. Hostel ideally placed for your arrival in London.

Romain

Évaluation 9%

First experience in hostel and everything went well. Unbeatable price / quality ratio for this location in London!

Alexi

Évaluation 9%

Great hostel with great staff. Plus a bonus: close to the St Pancras train station.

Anais

Évaluation 8%

Clean, safe and close to Kings Cross station. I recommend this hostel.

jean-pierre

Évaluation 8%

petit etablissement d'une propreté exemplaire

sandra

Évaluation 8%

very well

bazin

Évaluation 7%

Welcoming, clean, well located, functional

cedric

Évaluation 6%

very nice !

Anne-Cécile

Évaluation 9%

Warm welcome, clean, well placed, small, noisy at night

Customer

Évaluation 9%

Pretty solid generally, decent price for London and Kings Cross is one of the best stations connections-wise. Not the most exciting area to live but also pretty safe so can't complain. Breakfast was great, particularly impressed with fresh orange juice given the watery concentrate stuff that usually gets dished out at hostels. Nice one!

Ideally close to Kings Cross (5min walk) and Euston (10/15min walk). Nice and clean, helpful staff, all you need from a hostel really!

Gabriela

Évaluation 8%

Good bedrooms, individual lights, great kitchen, nice staff, very clean, great location!

Delaney

Évaluation 9%

The location was perfect - very close to many things

Customer

Évaluation 9%

clean and comfortable, considering the amount of people in the hostel (i travelled during summer).

Customer

Évaluation 8%

This could be one of the cheapest hostels in London, but it doesn't feel cheap. Sure the beds aren't supremely comfortable and the 18 bunk dorm is pretty squishy but it's very close to the action (5 mins walk from Kings Cross) and the breakfasts are excellent.

Darcy

Évaluation 10%

good location and room layout. easy to find and get around london from this location..

Noémie

Évaluation 6%

Personnel accueillant et auberge propre. Le séjour fut agréable.

Customer

Évaluation 10%

location

Customer

Évaluation 8%

Friendly staff...especially that spanish girl
Good location near KingsCross, with a lot of cheaper restaurants around.
Breakfast was good

Christopher

Évaluation 9%

Excellent location close to transport links, staff very friendly and helpful. Good breakfast included for the price.

Casey

Évaluation 5%

It had a very spacious kitchen/hang out area/

Clare

Évaluation 9%

I really liked the sense of community with the close proximity to other guests. I liked the basement with the food and sitting areas. I also liked that a bar was offered to meet other people.

Michaelena

Évaluation 9%

Excellent price for a great location (about two minutes' walk from King's Cross Station). Great kitchen facilities. All beds have built-in charging outlets and lights. The hostel has a funky, young vibe. Also, the duvets were nice and thick.

Customer

Évaluation 7%

-Hyv & auml; location. Traveling with the Oyster card (travel card) is cheaper in the center because the crossing of the zones will cost more if it gets longer. The net works as a star on a cell phone. From the hostel there was at 10 o'clock a guided tour of the city, which was very good. -Location was good. -Wifi connection works. -Walking tour was good.

Customer

Évaluation 10%

Good beds and breakfast, friendly staff and nice atmosphere.

Lucile

Évaluation 8%

Je recommande !

Customer

Évaluation 9%

Great location

Jérémy

Évaluation 6%

Sympathique

Sabine

Évaluation 9%

Communal areas were all very spacious, kitchen facilities were fantastic. The beds were comfortable and private (even though the top bunks were a bit of a challenge to get into!)

Convenient location near King's Cross. Good price for facilities available

Customer

Évaluation 9%

I really enjoyed the people. The employees were overall very helpful and nice, and the other people staying in the hostel were friendly and it was easy to meet people. The hostel was kept clean and orderly, which I appreciated. The kitchen facilities were more than expected, and the location was fantastic since it was so close to King's Cross. Also appreciated the showers, which always had hot water.

Customer

Évaluation 9%

I liked the beds, the bathroom, free breakfast, free wifi, how the hostel looked, the 24 hour reception and the location.

Melissa

Évaluation 9%

Great location, only 5 mins from kings cross at pancras for all trains/tube links, nearby tesco and fast food. Rooms were clean and not too small, with lockers underneath (bring own lock) and with own socket/reading light. Free breakfast was good, standard tea/coffee with cereal/toast, and bathrooms were clean. Friendly helpful staff.

This establishment has a special atmosphere, a warm place where you are really immersed in the heart of an English bar with undeniable charm. Admittedly, the establishment is not brand new but is still maintained! The night-shift young guy was particulary nice! Thank you Queen Elizabeth Pub team

Pierre

Évaluation 5%

Fortunately the staff is very friendly (Anthony) to put a little sun in this establishment. Special mention to managers of this establishment who are neither welcoming nor understanding.

Adrian

Évaluation 8%

The boys of the staff are very good: very welcoming and helpful, especially Joe, a Neapolitan boy who, with absolute sincerity. he is the true soul of the hostel. Go and see that it is as I say. Except the manager of the hostel who treated me poorly, the rest was fine.

Alexandre

Évaluation 8%

Friendly hostel with very friendly staff.

David

Évaluation 3%

Zoe

Évaluation 5%

Room not clean, I found a dirty underclothes behind the bed. The heater only worked for one day or it was very cold. For breakfast, the cereal boxes are full of grime, the dishes are half done. The only good thing is the staff is friendly and available. I think you can find much better for the same price!

Jorge

Évaluation 6%

I love the treatment of employees, they are very attentive and helpful, other friendly, but the hostel itself has poor facilities and little cleaning, the bathrooms are very bad.

Gaelle

Évaluation 6%

I booked 4months in advance and paid a pittance for a week for 2. In the hostel is at the height of the price, I would not have liked to pay more than 35-40 € the week by nobody for the place. The staff is quite nice but do not wait for very warm welcome! Same for questions, it will take the front and ask. The shower is very very scary! But she's pretty clean, she's just worn out. I oense that a good stroke of paint (more neat than now) would do good at this place. There is a breakfast service for £ 2! We eat at will (but it will not hesitate to ask for products that would not come out ..) If not the place is suitable for roof on the head. Do not expect a miracle when you pay 70 € The week for 2! Great location in passing, you can visit a very beautiful suburb of London, the metro to the hostel.

Lucia

Évaluation 4%

The workers are very friendly, the breakfast is great For 2 pounds you have what you want, although more dirty and poorly maintained rooms and the disgusting shower gets stuck and well connected to the subway

The hostel is quite dirty, the owners are very rude. They told me when I arrived that the price on the website is wrong and I had to pay £ 12 instead of £ 7. I had to choose between sleeping outside or paying more. This is unacceptable. I do not recommend going to this hostel

Chloe

Évaluation 7%

Correct hostel for its price, friendly staff, efficient, welcoming and available. The beds were comfortable, the room clean. The hostel deserves a little refreshment, a few brushstrokes and some small amenities. The cleaning is done. Well equipped kitchen and good breakfast. The left of the travelers present (that day anyway) leaves him to be desired; garbage next to the trash in the bathroom, in the kitchen; waste not thrown on the tables and tables not washed, window of the bathroom never open (humidity stagnant hello) etc ... if everyone was attentive the common areas will be better and this may relieve d 'a weight the employees. Nice general atmosphere, other travelers too, ditto for the customers of the pub. Good experience despite the small negative points mentioned, good value for money, I will definitely return if I return to London.

Tessa

Évaluation 7%

Good value for money

Vincent

Évaluation 9%

Very good hostel

Maëlys

Évaluation 10%

Perfect Hostel

Jérôme

Évaluation 6%

Cheap hostel for young people tolerant to cleanliness

Marcin

Évaluation 9%

The first impression is the most important and it decided for my good opinion. The girl at the front desk (Velta) is very nice and with a smile on her face told me all about the hostel, showed me a room and all facilities. I stayed in a cheapest dorm room (15 beds), but I felt very convinient with comfortable linen and quiet guests. Most of them were using that room only for sleep puproses what I really liked and because of that I was more sure none of my wothless belongings could be stolen. The hostel offers lockers, but you've got to have your own padlock (if you don't want to overprice for the ones they offer). Ground floor (the bar) is nicely adorned, part for hostel guests is clearly separated from public area, the hostel itself is a quite place, I felt safe there. Staff were very helpful when I wanted to reach certain places, there not only gave me directions but also were happy to show me on their computer the map with actual place's localization.
What I loved the most in the hostel was localization. It is just 30 minutes walk from my job, that's why I so much regret I couldn't stay there longer than two weeks. They have plenty of showers in a very good condition, I never had to wait in a queue. There's many guests in the hostel so sometimes the floors are wet, but the staff are doing their best to keep it clean and tidy. They deserve some kind of award of cleanliness ;)
There is no real kitchen in that hostel but they have kettle and microwave oven so you can make your porridge for the breakfast and maybe sandwiches for the lunch. I wish they could have a toaster for everyday use, because bread in UK is a crap to be honest (even wholemeal is not a wholemeal bread). If you're too lazy to buy cereals and milk you can use buffet for 1.50 gbp which is not that bad if you have money to spend. They have not only bunch of cereals but also toasts with cheese or jam but of course no eggs :( (why not boil them in the kettle? hehehe).
Okay, enough of it. For me this hostel is great and I trulely recommend it to y'all. I spent there very nice time and if it would be possible I'd stay there longer. Great people, great localization and comfortable, soft and warm linen. Keep it up guys! Jesteście kochani!

Customer

Évaluation 5%

nothing.

Customer

Évaluation 3%

Supermarkets nearby

Customer

Évaluation 9%

The staff was amazing!

Lucile

Évaluation 9%

Perfect for young people

Sylvain

Évaluation 9%

Great youth hostel !!!

Grégory

Évaluation 10%

Great London moment

Ivan

Évaluation 10%

Very nice place

Customer

Évaluation 9%

The position is great, the price is unbeatable, the staff is friendly and helpfull. The common area is a pub at the first floor, with a small kitchen and many tables and sofas to relax on. In the 6 beds rooms there are two triple bunk beds, a solution that leave more free space in the room than other hostels with regular bunk beds. Lockers are in the room.

Customer

Évaluation 9%

Excellent value for money, nice atmosphere, clean room, good location near the Underground.

Robert

Évaluation 7%

There was a bar just downstairs and the guys running at are really friendly.

Customer

Évaluation 10%

Very friendly staff, cosy and peaceful atmosphere, perfect location very close to the city centre.

Customer

Évaluation 7%

Cheap, good location

Alice

Évaluation 6%

Well, not too far from central london.

georgina

Évaluation 10%

I've stayed in many hostels over the years travelling and rate this the best for customer service and general positive vibes, super central and the bedding was fresh and clean along with the rest of the property. The staff are super friendly and most people i have met here have extended their stay.

Customer

Évaluation 8%

Enjoyed my stay. The bed and the facilities were comfortable for the price paid. I would recommend this place.

Meng

Évaluation 9%

Great staff and super friendly atmosphere. The hostel was a little far off from city center but only a 10 minute walk away from the underground train statoin. It was great to do sightseeing for a day, come back, and have a couple of beers in the bar area of the hostel.

Customer

Évaluation 7%

I felt safe and slept well. I got what I paid for. Not expensive hostel.

Customer

Évaluation 2%

Very bad

Sarah

Évaluation 8%

The Breakfast was cheap and good; cereals, bread for toast and vegemite spread! bananas and juice/coffee/tea. Quiet place. Staff helped with my suitcase up the stairs :)

Customer

Évaluation 8%

The price is right for a place in west london.

Customer

Évaluation 6%

Cleanliness and good value for money

Customer

Évaluation 10%

Evelyn Justin AND rOBERT

Customer

Évaluation 10%

Big Bad Aengus

Customer

Évaluation 10%

Justina dn Robert

CHLOE

Évaluation 4%

I will not recommend it

Customer

Évaluation 7%

Staff were really nice and friendly

Customer

Évaluation 8%

Price is great for what you get. Has a good vibe with common area being combined with public bar. Mattresses very comfortable and rooms very quiet. Great for sleeping. Also location is in a quiet part of London but close to cute little street of shops. Awesome Starbucks near by. And close to public transport to get to centre on London.

James

Évaluation 6%

Bar

Customer

Évaluation 10%

Aengus, Justin and Piotr

Eric

Évaluation 4%

welcome but the rest is catastrophic ....

Valérie

Évaluation 5%

not great...

Mathieu

Évaluation 8%

Very good reception, comfortable bed, hearty breakfast.

BEnjamin

Évaluation 7%

a big correction from A to Z ...

antoine

Évaluation 10%

perfect

ANNE

Évaluation 9%

Ideal youth hostel

Antoine

Évaluation 8%

Very good week

David

Évaluation 8%

Very beautiful

Robin

Évaluation 7%

Good value for money, you get what you pay for

Blanca

Évaluation 5%

excellent price and location

Michelle

Évaluation 8%

Nice environment

Juan

Évaluation 8%

Perfect for young travellers

Anne-Lise

Évaluation 8%

Quiet, welcoming and warm

Soizic

Évaluation 8%

Sophie

Évaluation 9%

Christophe

Évaluation 2%

issam

Évaluation 10%

Mallory

Évaluation 9%

Guest

Évaluation 0%

Guest

Évaluation 0%

JEANNE

Évaluation 7%

Very clean.

Viktor

Évaluation 7%

Well located accommodation in London, close to public transport (bus, metro ..). The neighborhood is vibrant and shops within 400 meters of the hostel. Correct breakfast but limited choice of products. Only small downside to the level of cleanliness of the room (humidity, dirty bathroom), despite this the beds are comfortable and the room quite large; the window did not close, fortunately it was very hot inside. I will recommend this accommodation for a short stay without a fuss!

Auriane

Évaluation 9%

Clean, affordable hostel with careful and useful staffs. There is a joyful atmosphere and it is well located. I had an amazing time at Astor ! Shared rooms are spacious enough and mine had an ensuite bathroom. They have useful facilities such as free lockers, a luggage storage.

Messaline

Évaluation 10%

Great hostel, very friendly staff, well placed, quiet area, I recommend :)

Victor

Évaluation 9%

Perfect place to stay in London, quiet neighbourhood and great location !

I stayed in the hostel with a friend for a week-end and we had a great moment, it was clean and our room had just been renovated. The location is also great - alongside Hyde Park - and 2 minutes walking from the nearest Underground station (Queensway). Also, people at the reception were lovely to us !

Hoel

Évaluation 8%

Very good stay of two nights in this hostel, great friendliness and warmth of staff as spaces. As they say, very good value for money, with what more is a rather full breakfast. Would recommend it as a good base for discovering the great English metropolis.

Patrick

Évaluation 6%

OK overall, well located

Solene

Évaluation 8%

Very good experience on this hostel. Good reception, staff available and smiling, quiet and very clean hostel. Also very well placed. Only downside: wifi not always very powerful. But the rooms have large lockers where you can easily put everything in!

Paul

Évaluation 7%

Rather clean, welcoming staff but far too noisy especially as our room was on the ground floor right next to the toilet where everyone was going. We sometimes felt like people were coming back to our room because it was so insecure.

Celia

Évaluation 9%

The hostel is well located, between Paddington Station and Hyde Park. The staff is friendly and at our disposal. We had a pleasant stay.

Ellie

Évaluation 6%

Staff members were super friendly, always kind and smiling. Hostel street and the parallel one are full with hostels but there's a great and calm atmosphere, in a gorgeous area. The place was not the cleanest in the world, but it was acceptable. My room door was giving me problems and my key-card didn't work, so I had to keep knocking so my roommates would open. The toilets are separate from the showers. In the room there's a sink with a mirror, next to the bunk-beds. The only negative thing would be the noise from the same hostel, although it was not too loud, and the general messyness. Also, there was only one socket in the bedroom for 5 people.

Louise

Évaluation 8%

I like this hostel because this is close to Hyde park and it has a good vibe.

Alexandra

Évaluation 8%

This hostel is well located and the staff is fantastic.

Daniel

Évaluation 9%

Great staff who seemed to be really knowledgeable about London and all their advice was spot on!

Raclot

Évaluation 7%

good atmosphere, close to the city center

Customer

Évaluation 8%

Great customer service by the staff, very helpful in providing useful tips. Also great location.

Customer

Évaluation 9%

Nice staffs and great location!

Nga

Évaluation 9%

I really love the location and the staff are helpful.
There is a lockable drawer under each bed for us, and it is very considerate and useful. It helps in a great deal when we pack and especially I lived for a few days.

Jessica

Évaluation 8%

Clean and safe property, well located nearby MRT and many good eateries.

Barbara

Évaluation 9%

The Tube (Queensway and Baywater stations) were literally around the corner and the bus stop was at the end of the street as well. furthermore it was just across the street from Kensington Gardens.
The property itself was lovely, quiet (although it was full as expected in London in July) and the staff was very nice)

Customer

Évaluation 9%

Good location and very helpful staff. I had to cancel a night one night of my booking and they were completely flexible and lovely about it.

Joshua

Évaluation 10%

Great value for money

Customer

Évaluation 9%

This hostel provides an amazing social atmosphere due to its large common rooms and nightly social activities. The staff was really helpful and friendly as well, I can't wait to come back in the near future!

Customer

Évaluation 10%

Relatively good breakfast including freshly baked buns. Decent pans to cook. And for the rest it is like any good hostel.

Customer

Évaluation 9%

The staff is very nice, they help you all the time. The breackfast it is perfect.

Customer

Évaluation 9%

Very helpful staff and nice building. Our room was pretty small, but it's okay. After all, it is a hostel.

Robin

Évaluation 10%

very nice staff, common room

Krasimir

Évaluation 9%

Location, silent, calm atmosphere, nice people

Bianca

Évaluation 7%

Nice staff clean room

Frans

Évaluation 8%

Great location nearby Hyde park and main metro lines

Sarah

Évaluation 8%

You were actually able to open the windows!!! And the rooms were bigger than other hostels (I was in a room for 8 people).
The staff were amazing!!! So kind and helpfull. It was like meeting friends!
I've stayed at a lot of hostels in London, and this was the greatest!! I will be back for sure!

Zsolt

Évaluation 9%

good value for money

Customer

Évaluation 10%

Staff are awesome. location is great so easy to get around London. Kitchen facilities are the best I have come across for a hostel

Customer

Évaluation 9%

The staff is very friendly anf helpful, nice location

Customer

Évaluation 9%

Lock up facilities for luggage and secure stuff eg passport. They had recycling bins.

Customer

Évaluation 9%

well organized and the staffs are very nice. Dining room is also good to use.

Mehmet

Évaluation 8%

very good location and cheap.

Marius

Évaluation 4%

Ok, location, that is about it.

Customer

Évaluation 9%

Really friendly staff and great atmospere. There were basically no extra charges for anything, and they would help you with everything they could. Started feeling like a second home after just a few days!

Good reception, enough cleanliness, Lounge bar very nice, good breakfast

Martine

Évaluation 8%

I have just spent a few days and was very well received and accompanied throughout my stay. A bus stop is right in front. I really enjoyed being able to rest at night in the living room. Nice place

Agnes

Évaluation 5%

Dormitory for 6 people with shower and toilet clean and with the minimum comfort but practical. On the other hand, noise in the corridor throughout the night due to a group of children and young people visibly poorly supervised and despite our complaint at the reception. The living rooms much smaller in reality than in the photos and often full. While the wifi does not go into the rooms ..

VIRGINIE

Évaluation 8%

The hostel is clean and the beds are comfortable. The curtains allow to have a little privacy which is nice. The weak points: few showers and a noisy area. Remember to take earplugs if you want to sleep. Good value for breakfast.

Emilie

Évaluation 8%

Very good hostel. Very clean. Nice staff and near the subway

Florence

Évaluation 8%

Modern decoration, sober and practical Lack worn coat and towels Lift broken often

I came 4 years ago, with two classes of 10 year olds. I came back with my husband and my daughters and I have no regrets. Very good value for money, clean and pleasant. Happy to have found someone in the staff who spoke French. Too bad we have seen the last day you were eating at night.

I like the individual washrooms and the huge lockers under the beds. The curtains on each bed also gave you privacy and helped to block out the overhead light.

chul

Évaluation 9%

3rd time I went back to this hostel, no doubt one of best hostel in London. each best has your own curtain so you get more privacy compare to ordinary hostels.

Brittany

Évaluation 7%

I really enjoyed the design of the place, clean-ish, I think I would preferred if they mopped the floor in the dorms everyday. Showers and bathrooms were clean. It seems like a sketchy area, but I was not hassled. Easy access to the airport. Total time takes about an hour if you don't take the express train. Take Heathrow to Piccadilly Circus, change to the bakerloo line that is going towards elephant and castle. Just a 5 min walk to Elephant and Castle underground, there's also a bus stop right outside as well. Staff was friendly, for the most part!

Anne

Évaluation 9%

Nice hostel in such a cool location.

Ilya

Évaluation 9%

Clean. Comfort.

Customer

Évaluation 8%

Very nice location. Nice and helpful staff.

Izabela

Évaluation 10%

Friendly staff, very comfortable bed, clean hostel, nice common area

Vanamoorthy

Évaluation 7%

Was neat and Tidy, Secure as well.

Antti

Évaluation 8%

The staff, the rooms.

Johannes

Évaluation 7%

safe, Area where its located

Customer

Évaluation 9%

Nice, and clean.

Chris

Évaluation 10%

Good location, only a few minutes walk from Elephant and Castle underground station and bus stops outside which go to most of the city. Hostel is really nice inside, very clean and trendy looking. Lots of space to chill out comfortably. Rooms were clean and quiet. Bathrooms were really clean and lots of space. Was given a voucher for a free drink when I arrived too!

Customer

Évaluation 9%

Very helpfull and friendly staff. The bed got curtains, so if the light is on it didn't disturb you during your sleep.
It is a very good location, 5 minutes walk from the underground station. There are many restaurants/snack bar's around the hostel.

Customer

Évaluation 10%

Friendly staff, clean, large rooms and beds with curtains. Probably the best hostel I have stayed

Customer

Évaluation 10%

The place is extremely nice for a hostel and is more of a mix of hostel/hotel. The only difference between this and a 4 star hotel are the 8 person rooms. The staff was helpful and friendly and they have a complementary breakfast and bar/lounge area downstairs. In the 8 person rooms, each bed has a curtain for privacy. It was very close to the metro, which can take you anywhere in London.

Guest

Évaluation 9%

Recomendado sin duda

Customer

Évaluation 10%

Very clean, great value for money, continental breakfast included in the price

michael

Évaluation 9%

Everything I needed for an overnight stay ;helpful and easy check in ,spotlessly clean room ,comfortable bed which actually had curtains I could pull round ,nice continental breakfast and great all round facilities .loved it here .

Gaia

Évaluation 9%

new hostel, clean and modern

Customer

Évaluation 9%

The atmosphere was really nice especially staff's kindness.

Rafael

Évaluation 10%

That's for sure an amazing hostel!

Customer

Évaluation 9%

The bar is awesome

Sally

Évaluation 9%

clean, secure, quiet , private , good looking inside and out - suited our family group just fine.

We arrived at night (29/10/17) due to the schedule of our flight. The two people who greeted us were very rude, not warm at all as we arrived with 5 tired children. Moreover, on the site of "hostel" we can not specify the number of children and we do not have the possibility to reserve a complete room. I booked 7 places so I could detail the reservation. On arrival we are told that it is not possible: that people have been dispatched and as they are children it is not possible to put them with other adults than parents. Is. very good, that's for sure, but I thought we were not separating the groups. But the booking site was not suitable? (To do !!!!) and in the meantime it was 1am .... In short, they finally found us a dirty and wet room ss élecricité. Good the next day they caught up: a room for us 7 (while at night they told us that we should find accommodation elsewhere !! (and I was tt settled by internet) In short, not a chic welcome at all but a good catching up which is certainly the manager, otherwise the place is very nice, the dining area pleasant, the lil bit perfect and the population heteroclytes and friendly.Another negative point: the baggage deposit is completely insecure (all the world has access to the code !!) and very dirty, I think we will not come back, but no regrets.

Severine

Évaluation 10%

An excellent address to discover London!

Amelie

Évaluation 1%

Disgusting hostel there are no other words, rooms, beds, showers, toilets are extremely dirty. I paid for 4j 110 € for me and my friend, I stayed only one night (besides after 2mins in the bed I scratched everywhere because of fleas). I asked for the refund he did not want. I had to find another place to sleep because it was impossible to sleep one more night. This place should close. I put 1 star because we can not even put 0.

Fanny

Évaluation 7%

Very attractive prices, pleasant multi-nationality atmosphere and warm welcome from the staff. The hostel is relatively well placed and it is easy to get to transport (metro, bus) or even start the day on foot! Possibility to leave luggage before check-in and after check out (for 2p symbolic). The beds are not new and creak a little but with earplugs it is largely bearable. However, even if you do not expect a luxurious stay, some things make you wince: cleanliness, stale air at the entrance and especially in the dormitories, a humidity that sullies the scores and bath towels that in addition to not dry maintain the musty smell ... Very limited ventilation possibilities, especially in a room on the 1st floor whose windows open only 1cm at most ... A cool shot would not be too much!

Manon

Évaluation 8%

Good hostel, nice staff. The beds are comfortable, but the bathrooms a little small. A logistical problem made me lose personal belongings that I found only in part, because everything went well.

Lucile

Évaluation 7%

Clemence

Évaluation 4%

Hostel extremely well placed, friendly welcome, I was able to leave my stuff in a safe locker (remember to bring a padlock), and breakfast ok for £ 2 that I advise. But room room and smell so nauseating ... 1 night, but no more for me!

Zita

Évaluation 4%

I arrived to the place without doing a reservation online, so they asked me to do it in order to get the room, they explained me it was important to have my credit card information. The thing is, I didn´t really want it to use my credit card. They also asked me for a 10 pounds deposit for the key room, again, they charged it to my credit card. We had a small discussion, but it end it up okay, we both apologized. They offered me a free beer in the bar. After the second night I woke up with bites in my body, I thought it wasn´t that bad, but I notice during the day it was getting worse, I had bites from my head until my feet and it was really inconfortable to wear the clothes. I complained and they gave my money back. I thought a lot to write this review or not, cause at the end the staff was nice with me and I don´t want to injure them, but then I think about my self and I don´t want no body else to live this, it was really bad. I went there more than one month and a half ago and I still have the marks in my body and definately that situation defined a lot of my trip.

I had a great day in London and had a great time at the hostel. The negatives are that it is a bit rustic, not very clean in some places, including windows, lockers too small, no hot plate, and it is even bring his padlock, I had to buy one to the hostel for £ 4. But hey, I still have a good memory.

Clémentine

Évaluation 9%

This hostel / pub is really amazing! Very well placed (Baker Street, Regent Park and Hyde Park within walking distance, close to metro and bus), the hostel is run by a top team always ready to help you. Pub noise is not a problem, dorms have a sort of airlock, and other dormitory occupants are generally careful. The inn offers breakfast at will for 2lbs, and also allows you to drop off your luggage after leaving glazed room. Whether you are in London to party, or just to visit, I can only recommend The Phoenix Hotel! :)

Clémentine

Évaluation 9%

This hostel / pub is really amazing! Very well placed (Baker Street, Regent Park and Hyde Park within walking distance, close to metro and bus), the hostel is run by a top team always ready to help you. Pub noise is not a problem, dorms have a sort of airlock, and other dormitory occupants are generally careful. The inn offers breakfast at will for 2lbs, and also allows you to drop off your luggage after leaving glazed room. Whether you are in London to party, or just to visit, I can only recommend The Phoenix Hotel! :)

I loved my stay in this inn very warm and cozy! It feels like home, the young people who take care of it are adorable, and the unlimited breakfast for £ 2 is top notch. Just missing a little better equipped kitchen area, but it's a detail. I recommend with pleasure!

Charles

Évaluation 7%

This hostel is good value for money, the dorms are small and sanitary simple and outdated. Hostel quite far from the monuments

The staff was very friendly. The beds were comfortable and the sheets clean. The tables in the common area need to be cleaned, my plate got stuck to the table! The breakfast is worth 2£. It's a good place for a good price.

Pierre

Évaluation 9%

I recommend this hostel. Prices are low. The hostel is well located (zone 1) in London, close to Oxford Street.

Marlene

Évaluation 9%

Good atmosphere, good environment, cool people ...

Mathilda

Évaluation 5%

Not too badly placed to access the historic center and the great monuments on foot, breakfast service and instructions but practical rooms with too many people, old furniture and sanitary just ok.

evene

Évaluation 4%

we came back from this hostel infested with bedbugs, a nightmare.

therese

Évaluation 9%

very welcoming people, whatever the time of day or night establishment very well placed ,. Nice building. Nice little corner with smoking tables outside, almost a personal garden a note: the beds at the top are really all at the top, namely

marina

Évaluation 9%

Positive points: Good reception, nice staff, there is everything on the ground floor (cutlery, cup, fridge, microwave, ...), rooms and showers / toilets clean, ... Negative: For those who like to visit on foot it is badly located (but there is the metro next door), no plugs in the rooms (or well hidden) and only 2 or 3 at the bar.

laetitia

Évaluation 7%

The hostel is in a nice neighborhood and about twenty minutes walk from oxford street. the staff and other travelers put you at ease and the amenities are nickel!

Julie

Évaluation 7%

Very friendly staff, good location and attractive price

Estelle

Évaluation 7%

Good place but not to have parties

Chloé

Évaluation 6%

not so bad

Roel

Évaluation 8%

Experience at very good level

Aurore

Évaluation 1%

Very very very disappointed ...

Jacqueline

Évaluation 8%

We had a great time at the Phoenix!
Staff was great, helpful and funny.
We liked the cosy atmosphere in the &quot;Lobby&quot;-area - and the great deals at the bar!
Thank you a lot.

Anne

Évaluation 4%

Well located but unsuitable for couples

Customer

Évaluation 8%

Had a nice pub downstairs

Craig

Évaluation 9%

I like the location and staff. Drink prices are good for london. bed tags/ labels are a good idea

Quentin

Évaluation 7%

satisfied with this hostel for a first experience

Customer

Évaluation 9%

The location of the hostel was really good. It is a 5 minute walk away from Marylebone station and a 20 minute walk from oxford street and hyde park. There is also a tesco express nearby which was very convenient for us! Accommodation in london is generally very expensive, so for the location and free wifi, the hostel was pretty value for money. *disclaimer: the rooms are small, abit dim, and for the 6 bedroom dorm, there are two triple deckers.

Customer

Évaluation 5%

They were nice enough to plug in my android as I HAD LEFT MY CORD @ A hostel in East Ham I return to in 2 days.