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Spent 4 nights for my birthday at Occidental Grand and it was a great time. The staff were all friendly. The open air lobby is beautiful. The hotel has wifi for I think $25 total for 7 days. It's cheap, get it, but the network is spotty in the rooms and certain parts of the resort.. However the lobby wifi is much faster than the room however it's good to pay for the internet.
The rooms were comfortable the bathroom/shower was nice. The AC worked perfect and was very cold.
The buffet restaurant was cool. The breakfast there was delicious every day, try to get there early because it gets busy. The lunch and dinner buffet spread had a lot of options. The a la carte restaurants needs reservations but they're both worth it. The Italian restaurant and the Mexican restaurants, I can't remember the names but the service and food was superb.
The swimming pool was ok, the adult pool is not too big but just the right size and much more quiet than the kids' pool.
The resort grounds are very well taken care of and the sunsets make some of the most picturesque views.
You can also get all of your Puerto Vallarta excursions from an area within the hotel, just as the front desk. Vallarta Adventures have an number of exceptional excursions.
Overall, it was an amazing time, a great hotel for value, and the staff was excellent! Carlos at the pool bar is the man!!!

Traveller from Washington DC

Well-situated in the Nuevo Vallarta community with access to miles of beach along Banderas Bay, this all-inclusive resort is …More