Ask your question in our community based support system.Hopefully you will get a faster answer here, and maybe some creative suggestions.Feature suggestions can also be discussed here, in that way we can collect opinions and more suggestions.

Contact our support.If you are in need of an answer from Project-GC you should use this option. For example if it's about payments.

Make sure that you don't forget to add your geocaching name if you want us to look into anything related to your profile.

Make sure to include as much data as possible if you want help. If you for example have issues with a streak. Tell us on which date it's broken and which caches you have logged on that date.

Sadly not all mails are answered within the timeframe they deserve anymore, there just are too many support mails and we can't keep up. But everything is read and we try our best to prioritize. Remember that Project-GC is a small project with only one full-time employee.

The support crew mainly understands two languages, English and Swedish, but we also have some understanding for German. It's really preferred that you write in one of those. If you can't, rather write in your native language than use Google Translate.

Captcha answer:

Email:

Profile name:

Question:

Support ticket created

Unknown error

If you need to attach a file (a screenshot for example), you can use anonfiles to upload it to the Internet and then send us the link.

Open tickets in the support system: 113

Terms of Service

1. Terms

By accessing the website at http://project-gc.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Ground Zero Communications AB's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

modify or copy the materials;

use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

remove any copyright or other proprietary notations from the materials; or

transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Ground Zero Communications AB at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Ground Zero Communications AB's website are provided on an 'as is' basis. Ground Zero Communications AB makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Ground Zero Communications AB does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Ground Zero Communications AB or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Ground Zero Communications AB's website, even if Ground Zero Communications AB or a Ground Zero Communications AB authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on Ground Zero Communications AB's website could include technical, typographical, or photographic errors. Ground Zero Communications AB does not warrant that any of the materials on its website are accurate, complete or current. Ground Zero Communications AB may make changes to the materials contained on its website at any time without notice. However Ground Zero Communications AB does not make any commitment to update the materials.

6. Links

Ground Zero Communications AB has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Ground Zero Communications AB of the site. Use of any such linked website is at the user's own risk.

7. Modifications

Ground Zero Communications AB may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Sweden and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

This policy is effective as of 25 May 2018.

Privacy Policy

This Privacy Policy governs the manner in which Ground Zero Communications AB collects, uses, maintains and discloses information collected from users (each, a "User") of the http://project-gc.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Ground Zero Communications AB.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Ground Zero Communications AB may collect and use Users personal information for the following purposes:

To run and operate our Site
We may need your information display content on the Site correctly.

To send periodic emails
We do not automatically require the User to add their email address.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may share or sell information with third parties for marketing or other purposes.

This Privacy Policy governs the manner in which Ground Zero Communications AB collects, uses, maintains and discloses information collected from users (each, a "User") of the http://project-gc.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Ground Zero Communications AB.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Geocaching data

Project-GC is a Geocaching related site and we get most of our data from Geocaching.com, managed by Groundspeak Inc. To opt-out from us retrieving personal data from this third pary, the User needs to contact this third party.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers. You may learn more about opting out of major ad networks at https://websitebuilders.com/tools/advertiser-opt-out/.

Google Adsense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

Changes to this privacy policy

Ground Zero Communications AB has the discretion to update this privacy policy at any time. When we do, the date below will be updated. If the changes are significant, Users will be forced to authenticate again. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

You are actually not sending your login information to this site, when you press the Authenticate button below you are redirected to Geocaching.com where you will be asked to authenticate this site. When you press the Allow button, you will allow Project-GC to fetch some of the information bound to your Geocaching.com account. For example, your home coordinates. This data will be used in accordance with the Geocaching.com API License Agreement.

The authentication used by the Geocaching Live API is based on a standard called OAuth2. This is the same technology that is used by Facebook and Twitter to allow other sites/applications to access accounts. Read more about OAuth2 here, or check out the Wikipedia page for easier reading.

Powered by the Geocaching API. Made possible through the support of Geocaching Premium Memberships, the API program gives third-party developers the opportunity to work with Geocaching HQ on a full suite of integrated products and services for the community. API developer applications are designed to work with the core services of geocaching.com and provide additional features to the geocaching community.