Moments of Impact

How to design strategic conversations that accelerate change

Explore Content

Co-authored by Deloitte Consulting LLP's Chris Ertel, Moments of Impact helps to "crack the code" on what it takes to design strategic conversations that soar rather than sink. Drawing on decades of experience — and supported by leading-edge social science research, dozens of real-life examples, and interviews with well over 100 thought leaders, executives and practitioners — Moments of Impact unveils a simple, creative process that leaders and their teams can use to craft solutions to their most vexing issues.

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.