After all, what happens when you don’t get that presentation ready by Monday morning because your remote access software was unavailable all weekend?

What would be the consequences to both your revenues and your reputation if you were unable to fulfil orders because the server that housed vital customer data crashed long after your regular IT team had gone home for the evening?

It doesn’t bare thinking about, does it?

Do Your Customers Access Any Part of Your Business at Evenings or Weekends?

Here’s a major problem facing scores of modern businesses:

Over the last decade, customers have been trained by huge online giants like Amazon and Netflix to have access to the things they want, whenever they want them, regardless as to what time of day it may be.

That’s great for customers.

It’s even great for those huge businesses who can afford the infrastructure to offer those services round-the-clock with no loss of quality.

For your small business however?

It’s a challenge.

Unfortunately, it’s a challenge that you’re going to have to overcome if you’re going to succeed in this on-demand economy.

What it boils down to is this:

If your business is to stand any chance of long-term success in such a market, you’re going to have to give customers what they want, when they want it.

OK, so we’re not suggesting that you and your employees need necessarily be on site 24 hours a day.

That would cost you too much, rendering the whole point useless.

But, at the very least, customers should be able to order products from your website, send in an enquiry, or request a call back.

To do that, you need to be sure that your website is online and performing at its best day and night, week in, week out.

Should your web servers fail late on a Friday night, that could mean that they don’t get fixed until your business IT specialists return to work on Monday morning, leaving you with the loss of two whole days’ revenue.

Is Maintaining Your IT Infrastructure Costing You Too Much Money?

From the desktop machines used by your front office staff to the high performance cloud servers running all your vital apps and storing your data, your entire business is driven by technology.

So, when things break down, crash, or simply become so old as to be obsolete, you’re left with no choice but to pay costly for repair bills or, worse, expensive replacements.

What if there was a way you could avoid many of the issues that cause those hardware and software failures in the first place?

With out-of-hours IT support, there is:

It’s called 24/7 monitoring, and it does exactly what it says on the label.

In other words, it monitors your network right around the clock to check for potential issues and alerts your business IT specialist so that they can fix those issues before they damage your system.

The result?

Your vital technology works better for longer.

What’s more, is that with the relatively small cost of monitoring more than offset by the huge savings you’ll make by reducing the number of repairs and replacements you need to make to your IT infrastructure.

To find out more about investing in 24/7 IT support from Pacific Infotech, contact us online to arrange your free, no-obligation consultation. Alternatively, to speak to one of our team, call now on 020 313 76707.