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Not
only
am
I
an
IBM’er
working
in
the
Retail
sector,
I’m
also
a
busy
consumer,
and
last
weekend
my
two
worlds
collided
when
I
entered
my
favorite
beauty
product
store
to
pick
up
a
bottle
of
shampoo.
First,
I
won
the
coupon
lottery.
Before
going
to
the
mall,
I
... [ + Read more ]

I
was
going
to
blog
this
week
about
“bad
decision
management”
or,
more
accurately,
the
management
of
bad
decisions
vs.
the
bad
management
of
decisions.
But
before
I
do
that
in
an
upcoming
post,
we
need
to
talk
about
decision
inventory
or
decision
mining
because
it’s
unlikely
we’re
even
aware
of
our
bad
decisions
... [ + Read more ]

There
is
a
common
refrain
heard
in
the
United
States
about
waste
and
inefficiency
in
how
the
government
operates
at
every
level.
But
is
it
true
that
the
private
sector
always
operates
more
efficiently
than
the
public
sector?
While
this
question
could
lead
to
many
interesting
and
passionate
viewpoints,
... [ + Read more ]

Maneeza
Malik,
Industry
Practice
Leader
for
Insurance,
is
another
guest
blogger
this
week.
Enjoy
her
post
here.IMPACT
2011
was
a
great
forum
for
companies
across
industries
and
geographies
to
share
their
experiences
and
lessons
learned.
One
presentation,
in
particular,
stood
out
for
me
--
Versicherungskammer
Bayern
(VKB
Insurance),
a
leading
German
Insurance
Company.
It
... [ + Read more ]