Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Infants do not qualify for Voyager miles.

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

South African Airways declared the most on time airline in the world

Johannesburg, 15 July 2013. South African Airways (SAA), the most awarded airline on the African continent, has been declared the most on-time airline in the world. This follows the release of the June 2013 Airline and Airport On-time Performance Report by FlightStats, Inc., the leader in global flight and airport information services. The report covers airlines and airports in the following categories, namely, major international airlines, north America, Europe and Asia.

According to the report, major international airlines on average delivered 75.85% of their flights to the arrival gate within 15 minutes of schedule in June, down from May’s 80.70%. Cancellations for the group were 1.39%, up a fraction from 1.09% last month. Only six major international carriers delivered over 90% of their flights on time; with SAA topping the list with 93.33%, outperforming several reputable carriers from across the world.

“It is very gratifying to note that for the last five (5) months, SAA has managed to achieve over 90% on-time performance; and remarkably topping the list of the most on-time airlines in the world on three occasions during the same period. This speaks volumes about the commitment and determination that our staff put into their duties in order to consistently provide a professional and reliable service to our valued customers,” said Ms Zuks Ramasia, SAA’s General Manager for Operations.

SAA, South Africa’s national carrier, has direct flights to six of the world’s seven continents. With its current fleet of 54 aircraft, the airline operates 53 000 flights per annum, ferrying 7 million passengers to over 1300 destinations in 194 countries worldwide. This is done through its own network and partnerships with other airlines. As an economic catalyst, SAA contributes R17 billion in direct revenue and R11 billion to the country’s Gross Domestic Product (GDP).

“SAA will remain indebted to its workforce who, despite all the challenges the airline is currently facing, have chosen to focus on the work at hand, which is to Bring the World to Africa, and take Africa to the World. With close to 30 different accolades collected between 2012 and this month, our staff are clearly doing something right. Nonetheless, we are cognisant of the fact that there is room for improvement,” said Ramasia.

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About SAA
South African Airways (SAA) is the leading carrier in Africa, serving 26 destinations across the continent, as well as major destinations within South Africa and internationally from its Johannesburg hub. It is a member of the largest international airline network, Star Alliance. SAA’s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its four wholly owned subsidiaries: SAA Technical; Mango its low cost carrier; Air Chefs, the catering entity of SAA and South African Travel Centre (SATC). SAA is the winner of the 'Best Airline in Africa’ Award in the regional category for eleven consecutive years. Mango and SAA hold the number one and number two successive spots as South Africa’s most on-time airlines.