Resident retention is important for any property manager. Whether you manage a single property or a large multi-unit community, retaining your residents means lots of work for you. Every property manager needs a strategy and needs to follow through with that strategy. The cornerstone of any retention program is communication. Here are some ways to increase your communication with your residents...

Researching frequently promoted tips for rental housing owners brought up a plethora of topics related to the functioning and financial survival of properties. Ultimately I want to narrow in on three different factors that I feel make the biggest impact on a smoothly operated building. Three business mannerisms which have been around forever but are now requiring methods of modern improvement are...

As we celebrate Apartment Careers Month this month, NAAEI is reaching out to high school and college students to make them aware of the exciting job opportunities we offer and to advise about working in the industry. You may have heard that our theme this year is “The Apartment Industry is Home to Many Successful Careers!”My early jobs in high school taught me the importance of good customer...

I randomly asked a coworker what ‘gladiator’ means to her and she replied Russell Crowe.
Photo courtesy of DreamWorks PicturesIt took me a minute as that is not what I was expecting. I was thinking more of the "gladiator in suit" a la Scandal.
Courtesy of ABC StudiosBut it got me thinking, what’s the difference? Just because one wears protective armor and the other in a well dressed suit, they...