Call Log Tallies

3. A high level description of the product or feature being requestedWe would like to see a tally for the total number of calls when querying the Call Log. The tally should at least indicate the total calls for what was queried, but it would also be very welcome to be able to group totals by other fields, such as extension.

4. A typical use case scenario explaining how your business would use the featureOne of the stats our call center managers use is the total number of calls. Grouping totals by extension would mean we could query the call log to see the total number of calls an extension made for the selected time period

5. Benefit of such featureIncluding this feature in the call log itself would mean that the call log would not need to be exported to Excel and manipulated in order to obtain totals information.

6. Include any related case number if applicablen/a

7. Number of Users and/or Digital Lines22, with 24 new extensions on the way