As mentioned in my previous post, we had a quick city break when my Husband did a lecture in Bristol a few weekends ago. We stayed over at the Premier Inn on King St which has the perfect location for us since it’s very central and most importantly close to The Old Duke, even though I didn’t really get a chance to drop by (we walked by it though), the husband did manage to join some of his colleagues after reading to T, for a pint or so.

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The hotel wasn’t anything fantastic. The room we had actually very basic. The bed I thought was too small for the three of us, but luckily it actually was bigger than it really was. We all had a lovely good sleep. I jokingly looked for slippers and bathrobes and those little bottles of toiletries we all love to nick, but didn’t find any.

Like I mentioned, the room was just a place to sleep-in and when you’re there for just a night, what else would one need right?

The next morning, the man behind the desk kindly took our luggage for safe-keeping before we headed out and spent the whole day walking and mooching around Bristol. T was absolutely knackered by the end of the day and tearful. Truth to be told, the tears were not just because she was exhausted but we promised her a side-trip to Toys R Us, since she brought the contents of her piggy bank with her, hoping to buy a toy with it. But we realised it was just out-of-the-way and we didn’t want to get stuck in the weekend traffic before driving all the way back to Cornwall.

Being little T (emotional and all), her tears silently fell all the way from Mackenzie cafe, over the bridge, and back to the hotel. She sat on the armchair crestfallen with a tear-stained face. The lovely woman behind the counter asked after her. My husband explained the situation and when she came back from collecting our bags in the storage, she had something behind her back.

The kind Premier Inn staff asked T for her name. She whispered it back, not even looking at the woman. The next thing we knew, she was handling this big white teddy bear to T. My husband and I were really surprised.

It’s lovely when staff go out of their way to make their customers feel really special, isn’t it? While my husband and I weren’t impressed with the room, we said “Oh we’re definitely coming back to stay at this hotel!” I’m just really annoyed with myself for not asking her name.

To the lady behind the counter at the Premier Inn in King Street, Bristol, thank you so much! T named him Eddie. We tried to convince her to name him Lennny, but she prefers Eddie. He sleeps with her every night and is a very much-loved Teddy. Thank you for being a lovely person.

To Premier Inn, I hope you cherish this employee of yours and treat her well, the way she treated us.