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Glitches Mar Jay-Z Album Release

7/9/2013 11:12AM

The free exclusive release last week of Jay-Z’s new album through an app on Samsung smartphones was marred by technical glitches and user complaints about privacy. John Jurgensen joins MoneyBeat. Photo: Getty Images.

This transcript has been automatically generated and may not be 100% accurate.

... ay ay mm mm ... I ... three ... and then she ... goes out ... if ... J D become almost as well known for being with dad is unwrapping feel ... when you're really a promotional version of the new album via an app on Samsung phones it seemed like another smart move ... but technical glitches and interest of demands more the release ... John Jurgensen joins MoneyBeat this morning to break down what one right what went wrong ... more this experiment is headed I love that the forty nine a guy in the commercial ... book is that you and ... that's been proven producer extraordinary military legendary hip hop producer yet who actually was not involved with the outlook but there is the car smuggler it looks pretty good and Expedia ... talk about this that this really was was the prettiest thing with a dealer idea ... like ... that in the commercial cut the album ... dropping into happy picking up and since I mean get it ... right ... what what ... well it as you said to me he's the first major artists release an album due out this way so all eyes were on the way this is going beyond folded and rolled out ... um as what happened was that you can download the app onJune twenty fourth and then the album would be released around midnight on July fourth ... and technically what was was to happen is you get that out when you open the app the album would go down in your in your app and you'd be a little Assn the music ... what happened was that he will were able to get the album right away there were some from the downloading and then it was a comet de Aswath at that point in the servers backed up and had to scramble to get more servers online ... so I was the first was that happens on people just be you get this out but they were promised that every one million copies of the alum ... and then people started running in the Proms with the app the next day or when insert listing things ... a lot of requests for personal information that seem cut of excessive ... were suspicious about that matter or of course of the pore fine with getting that information in exchange for free album ... that no one else had ... but but there were some question marks on the last and other people had promised to be at crashing ... and to stop functioning review and a beautiful smooth the way they might've been directed from someone like that yes indeed you talk about though the start of the with the way people were ... they couldn't get it so they get that together they have yet to integrate its feedback than average in the Stock Market new orders and they don't go through and they have with the Facebook IPO has pile up ... now in JC kind of sort of responding to it ... via Twitter which is interesting yet yet there is simply to said now will what would be a bit of the exact words were socks must do better in other words ... you know we kind of screwed this one on in in in in in the offing and next morning trying to better ... always interesting to me of what I've got out of the interviews was that the of this whole thing came together so quickly they signed the deal with Samsung lunch and fourteen ... by June twenty four of the app is available that partially sub was up two days after they signed the deal while ... I'm in the end the app was no doubt was still being finished so everything was just moved out really quickly and I think what's going happen is ... I think in the long run this is going to still be seen as a smart move for him and he knew was that was a landmark deal ... but he likes to be first in these spaces and I think accounts for a lot ... I think in a lot more people might forget the fact that it was little the rockin' way out ... um but you know this this kind of deal is really useful economy them the way for for a lot of artists allow people to look to this as as a model maybe what to do what made you what not to deal ... with this meeting of the music world where things are coming from last-minute and on off the cuff ... the technology world with a you rely on innovation and testing ... I'm so mad when those two worlds come together it's a bit of ... see it I mean despite the glitches the problem you can see how this will work yet ... an Audi used in years for other artists are looking at this site in law and the God and is looking to continue the same thing ... at this for a good move for me Jay-Z Avi CQG write ... this play something that im lesser known bands can use to it another ... way for them just to distribute to me this is true although there's a big competition and the fact that most artists don't have free The free reign over their own music ... he does he owns all his own music ... he concluded that the way he wants ... most artists are side record labels and and and the rights to their music is not completely or going down so they have to do things for labels ... um but labels are really trying to innovate in the space to do and it's it's all about kale ... fine menu Hagel has been explored to get a little bit of attention as as with the the Jay-Z app ... I mean tons of free press time the free market ... founded more than one you know ... taking a big deal but will you know what you deserve in many cases but if you if you can find that new angle to exploit them and accounts for so much today where is very credit for that matter the car the Holy Grail is the album John Ferguson is the reporter thank very much welcome