Terms of Use

CrossRoads Medical Associates, LLC
Website Terms of Use

CrossRoads Medical Associates, LLC and its subsidiaries and affiliated companies, (collectively, “Crossroads Apothecary”), own, operate and/or control a network of websites and web pages, including www.crossroadsapothecary.com, www.wellnessatcrossroads.com, crossroadsmd.com, medicalskintherapeutics.com and its associated and/or successor URLs, websites, technical and functional capability, webpages, User Submissions, Licensed Content and other materials (collectively, the “Sites”). These Sites are provided to visitors and users of the Sites (collectively, “You” or “Your”) only if You agree to these Terms of Use unconditionally and without modification. Your use of any of the Sites constitutes Your acceptance and agreement to all these terms and conditions. Additional terms and conditions may apply to purchases of products or services and to specific portions or features of the Sites (such as sweepstakes, contests, public forums or other interactive portions of the Sites), all of which are incorporated into these Terms of Use. You will be bound by such additional terms should You use the specific features or portions of the particular Sites. If these additional terms conflict with these Terms of Use, the additional terms shall apply. PLEASE TAKE THE TIME TO READ ALL TERMS OF USE CAREFULLY BEFORE USING THE SITES. By accessing, registering on or otherwise using any of the Sites, You unconditionally agree to these Terms of Use whether or not You have read them. If you do not agree to these Terms of Use, You may not access, view or use the Sites.

1. Generally
You are free to browse the Sites to learn more about Crossroads Apothecary, its mission, philosophy and family of products. You may also visit the store, browse the product catalog and educational materials, submit questions, interact with other visitors to the Sites and participate in any contests, promotions, surveys, blogs, communities or other services (although many of these activities require that You register). The Sites and all material posted on the Sites or otherwise approved by Crossroads Apothecary (collectively, “Licensed Content”) may be used for the sole and limited purposes set forth in the Sites and these Terms of Use. You may view and print portions of the Licensed Content for Your own internal use but not for resale or other commercial exploitation and not for use other than as provided in these Terms of Use. Any other use of Licensed Content without Crossroads Apothecary’s prior written approval is strictly prohibited.

2. Product, Safety and Other Technical Information
While Crossroads Apothecary uses commercially reasonable efforts to provide accurate information, the industry of which Crossroads Apothecary is a part and the laws and regulations applicable to that industry do change. Therefore information contained on the Sites may not be current, accurate or complete. Because many factors go into the decision-making process of purchasing a given product and everyone’s particular circumstances and needs may differ, the Licensed Content is provided for informational purposes only. Crossroads Apothecary cannot ensure or guarantee and does not warrant that Your product selection will be accurate, meet Your particular needs or requirements or that the recommendations, advice or other information provided through the Sites is complete, accurate or current. Please read and follow all instructions contained in inserts or other materials provide with each product. Any claim or statement made by Crossroads Apothecary about the effectiveness of a particular product and/or comparing the effectiveness of products to that of others and all use of the Sites is expressly limited to the United States unless otherwise stated. If a product purchased through the Sites is not as described, Your sole remedy is to return it in its original, unused form and receive either a replacement of the product You purchased, a refund of the price You actually paid or other remedy provided pursuant to the manufacturer’s warranty. Please address all product complaints as provided in the manufacturer’s warranty and other materials provided on purchase. Do not make product complaints through the Sites. Product description and pricing is subject to correction and change. Crossroads Apothecary may refuse or cancel product orders placed at an incorrect price, or based upon erroneous promotion terms, whether or not the order has been confirmed. Crossroads Apothecary’s obligations, if any, with respect to its products and services are governed solely by the specific agreement through which they were provided. Sales made through the Sites, if any, are governed by Crossroads Apothecary’s Standard Terms and Conditions of Sale and/or Invoice-Terms and Conditions.

WARNING: Some of the information and advice on the Sites is provided by third parties who are not affiliated with Crossroads Apothecary. Crossroads Apothecary makes no representation as to the truth, thoroughness, or accuracy of such information or advice. Crossroads Apothecary does not offer medical advice or counseling through the Sites and nothing contained in the Licensed Content or on the Sites should be construed as offering such advice. You must read, understand, and adhere to the safety warnings and instructions pertaining to all products and services as well as the recommendations and advice of Your physician or other medical advisors.

3. Privacy and Data Security
Crossroads Apothecary values its relationship with visitors and customers and uses commercially available technology to safeguard any personal information collected through the Sites. Nevertheless, the internet is an open medium and no data transmission through the internet is completely secure. You transmit Your personal information at Your own risk. Crossroads Apothecary does not guaranty or warranty the security of information You transmit. Once received, Your personal information is stored in the United States. Crossroads Apothecary takes various precautions to safeguard Your personal information against loss, theft and misuse as well as unauthorized access, disclosure, alteration and destruction. For example, the Sites use Secure Sockets layer (SSL) encryption on all web pages where personal information is required. It is Your responsibility to preserve the confidentiality of and not share Your user ID and password. It is also Your responsibility to notify Crossroads Apothecary immediately when You believe Your account has been compromised. You are responsible for the actions of each individual to whom You have given access.

Information Collected: In general, You may visit the Sites without telling Crossroads Apothecary who You are or revealing personal information about Yourself. However, Crossroads Apothecary, its business partners and other companies providing services to or on behalf of Crossroads Apothecary (such as, for example, companies assisting with the operation or features of the Sites, advertising and promotional campaigns, surveys, contests and the like) may use various technologies (such as cookies, web beacons, pixel tags, click-through URL links) to collect non-personally identifiable information discernable as a result of Your visit. This may include, without limitation, Your IP address, web pages requested or viewed, date, time and domain type, demographic information and responses to surveys, promotions and advertisements. Information gleaned from Your browser is automatically received and recorded on server logs. As technology evolves, information may be gathered through other means as well. You may set Your browser either to notify You when You receive a cookie or to refuse to accept cookies. However, if you do so You may not be able to participate in certain of the Sites’ features.

Information that personally identifies You, such as Your name, address, e-mail address, telephone number as well as demographic data specific to You may also be collected from a variety of sources. You may provide personally identifiable information directly, it may be gleaned through the Sites or collected from other sources. For example, when You register on the Sites, You create a personal profile – providing Your name, telephone number, email address and in some cases Your mailing address or credit card information – and choose a password for security. The Sites save Your information so that the next time You place an order, You only need to enter Your unique ID and password. You cannot communicate with Crossroads Apothecary through the “Contact Us” or other service or customer support links on the Sites or via e-mail without providing personally identifiable information. If You contact Crossroads Apothecary or its service providers, a record of that session or correspondence will be maintained. Personally identifiable information is collected and stored when You set up an account, make a purchase, become a member, participate in special customer programs, public forums and other blogs, chat rooms, news groups or bulletin boards, ask questions, request literature and/or product information. If you use any interactive public areas of any of the Sites, any information You share is visible to other users. Personally identifiable information You submit to one of these forums can be read, collected, shared or used by other individuals, for example to send You unsolicited messages. Crossroads Apothecary is not responsible for personally identifiable information You choose to submit in these forums. If You do choose to make otherwise non-public information available by enabling certain user features, Crossroads Apothecary will collect that information from Your interaction and the information will become publicly available.
Information Use/Sharing: Crossroads Apothecary will not trade, sell or share Your personal information with third party marketers without Your consent unless required by law or as disclosed to You as provided in these Terms of Use or when the information is collected. Crossroads Apothecary may use any information gained through the Sites for any legal purpose. If You access the Sites outside the United States, Your connection is through and to servers located in the United States. Any personal information You provide will be processed and maintained in the United States on Crossroads Apothecary’s Sites’ servers and/or other network systems operated by or for Crossroads Apothecary’s benefit. If You access the Sites and/or reside outside of the United States, Your information may be stored, transmitted and shared in accordance with U.S. data privacy laws which may not be equivalent to those in effect in Your country. Crossroads Apothecary uses personal information You provide in a number of ways. When You register or set up an account, You create a member profile that enables You to choose to interact with Crossroads Apothecary in a variety of ways, including receiving emails and text messages. You may, at any time, limit Your interactions by updating Your member profile. Please note that You may continue to receive messages for a short time until Crossroads Apothecary’s records are updated. Personal information is required to fulfill Your requests for products, literature or other information, to answer questions, confirm appointments, correct problems with the Sites, to notify You of new or improved products or product uses, to enlist Your participation in email campaigns, surveys, promotions, sweepstakes or contests, to customize Licensed Content, improve customer support services, or conduct research, advertising, marketing and promotional campaigns, to provide anonymous reporting for internal use and to third parties. Information collected from any source may be combined to improve products and services and enable more targeted, tailored communications. It may also be aggregated and made available without identifying You to ascertain trends, products, security/privacy patterns and research, internal record keeping and reporting, measuring and reporting learning, performance and other statistical information concerning any aspect of the Sites.

Unless not permitted by law, information collected through all the Sites may be shared within the Crossroads Apothecary family and You may be contacted directly. Crossroads Apothecary may also share Your information with businesses that offer products that it believes may be of interest to You as well as those providing services to Crossroads Apothecary. These businesses may then contact You directly with product or sample offers that may be of interest to You, personalized offers and information or to ask for Your feedback on products and programs.

If Crossroads Apothecary were to merge with or be acquired by another company or if it were to cease operations, Your information may be transferred to the surviving or acquiring company and will then be subject to that company’s privacy policy which may be different from that of Crossroads Apothecary. Your personal information may be disclosed if there is reason to believe that disclosure is necessary to identify, contact or bring legal action to enforce any legal rights, including against You or a third party, for nonpayment, violation of any agreement, and to prevent injury to or interference with Crossroads Apothecary’s rights or property, the rights or property of users of other Sites or anyone else that could be harmed by such activities. Crossroads Apothecary may disclose or access account information when it believes, in good faith, that disclosure is required by law, for administrative and other purposes deemed necessary to ensure it is paid for products sold through the Sites and to protect its rights or property. By accessing and using the Sites, You agree that information You have provided may be used and disclosed as described above or as these Terms of Use may be modified from time to time.

To Update Your Information/Unsubscribe: You have choices as to how Crossroads Apothecary will communicate with You. The Sites allow You to choose to receive, or stop receiving communications from Crossroads Apothecary. You may update Your information or stop receiving promotional email or postal communications. Please click here to learn how to complete Your request.
Notice to California residents about your California privacy rights: In addition to the other rights described in this policy, if You are a customer residing in California, You have the right to request information regarding the third parties with whom Crossroads Apothecary has shared customer personal information for direct marketing purposes during the past year. You have the right to submit a request to Crossroads Apothecary at its designated address and receive the following information within 30 days of its receipt of that request: (1) the types of personal information disclosed to third parties during the immediately preceding calendar year, (2) the names and addresses of third parties that received the personal information, and (3) if the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of its products or services. You are entitled to receive a copy of this information in a standardized format. Information provided will not be specific to you individually. All such requests must be in writing and sent to Crossroads Apothecary’s designated address set forth in Section 14.

4. User Conduct
In general, Crossroads Apothecary expects visitors to interact with Crossroads Apothecary and other users of the Sites in a courteous manner and in compliance with all laws. Vandalism, obscene or abusive language, harassment, threats, or abuse of any nature or form on the Sites, including via e-mail, post or other transmission is strictly prohibited. Impersonation of others or misrepresenting Your affiliation with Crossroads Apothecary or another is prohibited. You may not upload to, distribute or otherwise publish through the Sites any material that you know is false, misleading, contains viruses or malicious code, defamatory, vulgar, obscene, threatening, libelous, infringes upon another’s proprietary rights is invasive of another’s privacy or publicity rights, hateful, racially or ethnically objectionable or which may constitute or encourage a criminal offense, violate any law or another’s rights or otherwise give rise to liability.

You agree not to forge headers or otherwise manipulate identifiers in order to disguise the origin of anything transmitted through the Sites, disclose proprietary or confidential information or otherwise infringe another’s patent, trademark, trade secret, copyright or other proprietary right (“Rights”). You may not upload chain letters, pyramid schemes, solicitations, or commercial material of any sort to the Sites, use the Sites to solicit others, advertise or promote anything. Framing, in-line linking or other means of associating the Sites, Marks or Licensed Content with another or with any material, link or information not originating with Crossroads Apothecary is expressly prohibited.

You may not probe, scan or test the vulnerability of the Sites or any networks. You many not use any “deep-link,” “page-scrape,” “robot,” “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process to access, acquire, copy or monitor any portion of the Sites or Licensed Content. You may not reproduce or circumvent the navigational structure or presentation of the Sites or any Licensed Content, circumvent the security features or attempt to access any materials or information through any means not purposely made available by Crossroads Apothecary through the Sites. Any attempt to interfere with or disrupt the Sites, its servers, networks, Software, equipment or database connected to the Sites, whether via malicious code, files or other means, or attempts to disassemble, reverse engineer or decompile any Software, trace the information of any other user or visitor, circumvent security features such as passwords, or take any action that compromises the privacy or security of the Sites, users or other visitors is strictly prohibited.

5. Social Media/Blogs/User Submissions
Certain more interactive portions of the Sites, such as the blogs and other social media forums require special mention. Crossroads Apothecary insists that all statements made about it and its products be accurate, not misleading and not contain unsubstantiated statements. Crossroads Apothecary adheres to and requires that its employees, service providers and others endorsing or otherwise acting on behalf of Crossroads Apothecary on a blog or other public forum all adhere to Federal Trade Commission (FTC) rules and guidelines governing endorsements and testimonials. The FTC requires that endorsers disclose a material connection with an advertiser, his/her affiliation with Crossroads Apothecary and if incentives, free products or gifts or other compensation was received from Crossroads Apothecary. Because Your opinions may be considered an “endorsement” and You an “endorser” under the FTC’s revised Endorsement and Testimonial Guide, it is important that You fully and completely understand what the FTC requires. You are responsible for complying with FTC requirements. For example, as an endorser, the FTC requires that You (i) let readers know if You received any free products or any other item of value from Crossroads Apothecary or if another material connection exists, and (ii) ensure that Your statements about and reviews of Crossroads Apothecary products reflect Your honest opinions, beliefs and findings. If You wish to learn more, You may access the most recent revisions to the FTC’s Endorsement and Testimonial Guides at http://www.ftc.gov/os/2009/10/091005revisedendorsementguides.pdf. If you suspect a blogger is not making the proper disclosures please click here.

Any comments, blogs, discussions, data, images, sounds, text, product ideas, suggestions or enhancements, as well as anything embedded therein, material, information or other communication You transmit, upload or post to the Sites, generally and through the public forums, or email to Crossroads Apothecary (collectively, “Communications”) are non-confidential and nonproprietary and become the property of Crossroads Apothecary. Crossroads Apothecary has no obligation to preserve the confidentiality of or refrain from disclosing any Communications. You recognize and acknowledge that Your submission of any suggestions, ideas, images, sounds, enhancements, data or other material is done on a non-confidential, non-proprietary basis, without expectation of compensation or attribution of any sort. Crossroads Apothecary has no liability for and will be free to copy, disclose, distribute, incorporate and otherwise use all or any part of any Communications for any and all commercial or noncommercial purposes in any medium whatsoever and without additional consent or approval from You. Please exercise caution and discretion in disclosing personal information through, including uploading photos to, any public forums.

You are solely responsible for Your Communications and Your activities on the Sites. Although Crossroads Apothecary will not, and has no obligation to, monitor Your Communications, it has the right not to post or publish Licensed Content and/or Your Communications and to delete, remove or edit any Licensed Content and or Communications at any time in its sole discretion without notice or liability of any notice or sort. Under no circumstances is or will Crossroads Apothecary or its affiliates be liable in any way for any Communications, Your or another’s use of the Sites or any Licensed Content, including but not limited to any errors or omissions in any Licensed Content, or for loss or damage of any kind incurred as a result of the use of any Licensed Content via the Sites. Product performance, capability or other claims made through public, interactive areas provided on the Sites have not undergone review, testing, or research by Crossroads Apothecary to substantiate such claims. Crossroads Apothecary cautions You not to use products for any purpose or in any manner other than as expressly set forth in the manufacturer’s warranty and product user manual.

6. Access by Children
Crossroads Apothecary recognizes that parents or other adults often purchase products for family use, including use by minors. However, Crossroads Apothecary does not target or market to, and the Sites are not intended for use by, children under age 13. Crossroads Apothecary does not knowingly and will not intentionally contact or request personal information from children under the age of 13 for marketing purposes. Crossroads Apothecary will not contact children under age 13 about promotions, for marketing or any other purpose without a parent’s permission, nor will it ask for more personal information than is reasonably necessary to participate in a given activity. If Crossroads Apothecary learns that a child under 13 has submitted its personal information, it will attempt to delete the information as soon as possible or seek parental consent. Upon receipt of parental consent, children under the age of 13 may access family accounts. However, the Sites do not filter ads or other material children may view through the Sites or linked sites, some of which may be inappropriate for children.

7. Indemnity
You agree to indemnify, defend, release and hold Crossroads Apothecary, its members, officers, directors, employees, suppliers, service providers, co-branders or other partners, agents and employees, and those of its affiliates, harmless from all claims, demand, damages, fees and costs of any nature, including reasonable fees of attorneys and other professionals, due to or arising out of anything You submit, transmit through or upload to the Sites, Your use of the Sites, Your connection to the Sites, Your violation of these Terms of Use, Crossroads Apothecary’s Standard Terms and Conditions of Sale and/or Invoice Terms and Conditions, or Your violation of any Rights. In the event You provide registration or other information that is untrue, inaccurate, fraudulent, or out of date, You agree to indemnify Crossroads Apothecary for and hold it harmless from and against any and all liability, damages, loss or expense (including reasonable fees of attorneys and other professionals) it may incur, including but not limited to loss of business profits, taxes, penalties or sanctions, interest, fees, costs and expenses of any nature arising from or related to any claim, demand, action or proceeding alleged or initiated against Crossroads Apothecary by any third party based upon the information You provide or Your use of the Sites.

8. Modifications to the Sites and these Terms of Use
From time to time Crossroads Apothecary may change the Licensed Content, the products and services offered, disable certain features of the Sites or expand the Sites’ capability. Crossroads Apothecary also reserves the right at any time and from time to time to modify these Terms of Use, the Sites, their functionality and capabilities and/or discontinue, temporarily or permanently, the Sites (or any part thereof) with or without notice. Crossroads Apothecary will post notice of any modifications on its home page and on the home page of the secure portions of the Sites when You log in. You will be bound by the modifications if You use the Sites after being given notice. You should also regularly review these Terms of Use. You agree that Crossroads Apothecary shall not be liable to You or to any third party in any way.

9. Termination
Crossroads Apothecary, in its sole discretion, may suspend or terminate Your access, registration/membership or use for any reason, but especially if Crossroads Apothecary believes that You have violated or acted inconsistently with the letter or spirit of these Terms of Use. Crossroads Apothecary may also, in its sole discretion and at any time, discontinue providing the Sites, or any part thereof, with or without notice. Crossroads Apothecary may suspend, terminate and/or bar further access to the Sites at any time without prior notice to You. Crossroads Apothecary shall not be liable to You or any third party for any suspension or termination of Your access to or use of the Sites.

10. Links
The Sites may contain links to other internet websites or resources. When You link to those sites, You leave the Sites. Crossroads Apothecary has no control over such sites, their content and resources or the business practices or policies of operators of such sites. The privacy terms set forth in these Terms of Use do not apply to the practices of any companies or individuals operating the linked sites. Please use caution and review the privacy policies of any sites that You visit to learn more about their information-gathering practices. Crossroads Apothecary expressly disclaims all responsibility or liability for the availability or accuracy of such external sites or resources or the content thereon, does not endorse and is not responsible or liable for any advertising, products or other materials on or available from such sites or resources. The inclusion of any link on the Sites does not imply that Crossroads Apothecary endorses the linked site. Your use of any links is at Your own risk. You further acknowledge and agree that Crossroads Apothecary shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with Your use of or reliance on any goods, services or materials available on or through any such link, site or resource.

11. Crossroads Apothecary’s Proprietary RightsEverything You see or read on the Sites, including the expression, coordination, selection, arrangement, collection, compilation, assembly and arrangement of the Sites and Licensed Content, is protected by all United States and international copyright and trademark laws, and may not be used except as provided in these Terms of Use without Crossroads Apothecary’s express written permission. The Sites and any necessary software or other technology used in connection with the Sites (“Software”), the collection, compilation, assembly and arrangement of Licensed Content, all images, photography, graphics, artwork, text, and other information and material found on the Sites, regardless of source, all Marks and other intellectual property relating thereto and all information and data collected through the Sites (all of which are included in and as the “Licensed Content”), is owned by Crossroads Apothecary and/or its subsidiaries, affiliates or other designee, its suppliers or partners, is used under license granted to Crossroads Apothecary and contains proprietary and confidential information that is protected by all applicable intellectual property and other laws. All trademarks, logos, trade names, trade dress, product and service marks, individually or combined with one another (collectively the “Marks”) and whether or not registered, are owned by and/or proprietary to Crossroads Apothecary and/or its subsidiaries, affiliates or other designees, or other third party owners who have granted Crossroads Apothecary the right and license to use its marks (“Third Party Marks”). You may not use or display the Marks or Third Party Marks in any manner without the prior written consent of the applicable owner. This includes use of the Sites address or Marks in page text, as key words, meta tags or any other “hidden text.” A list of Marks appears at the end of these Terms of Use. Other product or service names, logos, graphics, page headers, button icons and scripts are trademarks or trade dress of Crossroads Apothecary and/or its subsidiaries, affiliates or other designees and may not be used in connection with any other product or service in any manner, but especially not in a manner that is likely to cause confusion in the marketplace or in any matter that disparages or discredits Crossroads Apothecary or its affiliated companies. Crossroads Apothecary may use any such material in any