ENG2: Using Insight and Employee Voice to Build the Best Team at Lloyds Banking Group

Using Insight and Employee Voice to Build the Best Team at Lloyds Banking Group

Lloyds Banking Group’s vision is to be the best bank for its customers. And it knows this can only be achieved by building the best team, where colleagues are inspired, engaged and enabled. So the bank made a major change in the way leaders respond to engagement survey data and connect with their colleagues to support action planning and continuous improvement. Hear how Lloyd’s initiative to offer all employees the opportunity to share their views is helping shape the future of its business. Lloyd’s now uses data from its annual surveys to support team conversations and inform action planning; improve overall employee engagement; and create a measurement and insights strategy to impact the bank through insight-driven decision making. You’ll leave knowing how to better utilize survey data to drive meaningful engagement and positive outcomes for your organization.