After working nearly 30 years in television syndication selling off-network reruns and first-run TV shows, Paul Danylik made a bold shift.
He sought out a new career and a franchise to take on, knowing that comfort food was a good bet for long-term success. A longtime fan of Handel’s Ice Cream...

It’s fair to say that 2014 has been as eventful a year for quick-service restaurants as the industry has seen in quite a while. Changing demographics and sharper competition have sparked a variety of innovations, but also exposed some weaknesses. And the unrelenting march of technology is changing...

As the executive pastry chef at the White House during George W. Bush’s second term, Thaddeus DuBois cooked for world leaders, dignitaries, celebrities, and political powerbrokers. Now the award-winning culinary artisan is dishing up tasty treats for the masses at the Borgata Baking Company located...

After 39 years in the quick-serve industry, I still find it a privilege to do what I do. This is such a rewarding business for those who are willing to put in the time and the effort. I remember working at Mike’s Subs, the local sub shop on the Jersey Shore, when I was 14 years old. After about...

This summer, Canadian coffee chain Tim Hortons made quite the splash: The brand covered one of its Québec locations in blackout materials to promote its new dark roast coffee. Equipped with night-vision goggles, employees handed guests samples of the brew, and the action was all captured in two-...

On July 1, 2013, the Center for Science in the Public Interest (CSPI), a nonprofit consumer advocate organization that conducts research on health and nutrition, issued a statement declaring the “worst restaurant meal in America.” The meal in question, it said, included 33 grams of trans fat, 19...

For New Yorkers and nostalgists of a certain age, the term egg cream conjures a host of pleasant associations: hot summer afternoons, classic American drugstore soda fountains, and bygone youth.
For the uninitiated, let’s get the basics out of the way: The classic egg cream contains neither eggs...

While families around the U.S. gather this year for Thanksgiving Day dinner, a casual game of touch football, and the annual parade, some Austin, Texas, residents will sport their running gear for the annual ThunderCloud Subs Thanksgiving Day Turkey Trot. Since its inception in 1991, the 5K...

Taco Bueno broke ground today on the first of three new restaurants planned to open in Colorado Springs, Colorado, this year. In total, the three locations are anticipated to add more than 100 jobs in the community while offering consumers an authentic Tex-Mex dining experience.

On March 16, Popeyes Louisiana Kitchen unveiled its new Red Stick Chicken and a corresponding mobile game at the South by Southwest Festival in Austin. The newest limited-time offer continues the brand’s storytelling mission with a Louisiana emphasis.

Hot sauce is hot right now, according to the NPD Group, a leading global information company. Fifty-six percent of households have hot sauce on hand in their kitchens, and sriracha, a relatively new Asian hot sauce, is already stocked in 9 percent of total U.S. households and 16 percent of...

After years of trial and error, Panda Express introduced its new Chinese Spare Ribs last week. Slow-cooked, bone-in ribs are rare within the limited-service sector, and Panda Express's rendition will be available through July 28.

Fast-casual goers who have a gluten intolerance or wish to reduce the amount of gluten in their diet, have a new reason to celebrate. Culver's will be able to ensure that all guests can enjoy the full Culver's experience—from ButterBurgers to Grilled Chicken Sandwiches—with a new gluten-free bun...

Brian Niccol is a man on a mission. In the nearly two years since Niccol was tabbed as Taco Bell’s president, and in the three months since he became chief executive, the Mexican-inspired quick-service restaurant chain has been an innovation engine for its parent company, Yum! Brands.

World-class celebrity chefs dish out their culinary expertise at the World Culinary Showcase at this year’s 2015 National Restaurant Association Restaurant, Hotel-Motel Show,and BAR at the NRA Show (Beverage Alcohol for Restaurants), taking place at Chicago’s McCormick Place on May 16-19. Guest...

The Krystal Company, known for its iconic square burgers, announced a new agency lineup to support the brand’s marketing efforts: 22squared was named creative agency of record, NewFire Media as digital agency of record, Ink Link Marketing as PR and promotions agency of record, and the Johnson...

While the fast-casual category continues to be the fastest-growing industry sector, the road in 2015 will be bumpy. We will see constant change and challenges around every corner. For industry leaders, there are issues that will keep even the most seasoned executive awake at night.
Here is my top...

What can I possibly tell you about potatoes, dear quick-serve industry professional, that you don’t already know? It’s not as though you’re unacquainted with America’s favorite starch. You may even know that it’s the world’s fourth-largest food crop, trailing behind only rice, corn, and wheat,...

When Lori Newcomb found out she had stage III ovarian cancer last year, she made it her mission to learn more about the disease and help other women fighting the same battle. She sat down with her husband, Chris Newcomb, cofounder and CEO of Southern quick-service chain Newk’s Eatery, and together...

Like much of the rest of the economy, the 2008 economic meltdown brought a massive slow-down to the quick-service franchise industry. The combination of tightfisted money lenders and general economic uncertainty put franchise businesses in a near impossible position when it came to accessing...

What can I possibly tell you about potatoes, dear quick-serve industry professional, that you don’t already know? It’s not as though you’re unacquainted with America’s favorite starch. You may even know that it’s the world’s fourth-largest food crop, trailing behind only rice, corn, and wheat,...

Having started as a sandwich maker with Subway when he was 18 years old, Gurpreet Singh has spent nearly half his life in the quick-service industry. Now a Checkers franchisee, Singh has spent time in every quick-serve job imaginable: line worker, manager, general manager, and, today, franchisee....