The title of today’s blog is a question the MeloTel team gets on a regular basis. Even though we’ve been offering Commercial Phone Services that make use of Voice over Internet Protocol since our company’s inception in January of 2009, there are still many North American business owners who are unaware of VoIP’s benefits.

To put it simply, with VoIP, you no longer need a
traditional landline in order to use the phone. An internet connection and a
receiver is all that is necessary to connect with colleagues, clients and
customers all over the world. Furthermore, VoIP telephony provides you with a
myriad of features that companies offering old school telephone services can
only dream of.

What features come with MeloTel’s VoIP-based phone services?

Calling features include, Call Waiting, Caller ID, Conference
Calling, Call Transfers, Incoming Call Routing, Custom Hold Music, Out of
Office Options, the MeloTel VoIP Panel and Voicemail to your Email. That last
one is something that continues to amaze our clients. It sends all of your voicemails
to your email inbox as mp3 files. That way, it’s virtually impossible to
overlook an important message!

Don’t underestimate the importance of Custom Hold Music either. As we’ve highlighted in a previous blog, it’s one of the top ways to keep customers from hanging up when they’re on hold. According to Ion Mae on MyVoipProvider.com, “for organizations with a business VoIP phone system, using the Custom Hold Music feature is an excellent way to keep callers connected and entertained. Soft soothing music can make a potentially aggravated customer more patient.”

VoIP allows you to take your business with you wherever you go!

With MeloTel’s Commercial Phone Services, you have
free access to a softphone app for PCs, Androids and iPhones. It allows you to
make and receive calls from anywhere in the world! The app is perfect for any
user who needs great quality calling on the go. The best part is that you don’t
have give out your cell phone number anymore. With the same business phone number
you use in your office, your mobile device can be used to conduct your
business.

“A great feature of VoIP is the fact that you can use your system anywhere there’s data, using softphone applications,” explains Emer Farrell of IP Telecom, “This means that if you have employees who travel a lot, such as engineers in site or field sales employees, they’ll be able to use the in-house VoIP system.”

MeloTel’s phone services also give you free phones!

Our Free Polycom Rental program is designed to make
your switch to hosted phone services easy and cost-effective. Instead of
investing hundreds or even thousands of dollars on new telecom equipment,
MeloTel will provide you with Polycom phones as free phone rentals for as long
as you are our customer. There are no setup, activation or shipping charges
either!

Make the switch to VoIP today! MeloTel isn’t just intent on providing you with top-of-the-line phone services. We’re committed to building better relationships with our customers. We are much more than just an alternative to “the other guys”. For information about our Commercial Phone Services, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!

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The service we are provided by the team at MeloTel is amazing. After two failed attempts with two other web design companies we were stuck with a web page that didn’t showcase what we did. We were looking to create a colorful and eye catching web site which MeloTel made happen. The team at MeloTel listened to what I wanted and took it to the next level. The web site we have now far exceeds what I had expected and the whole process was seamless. Thank You John for everything you and your team did. Bonnita Calhoun Stellar Signs & Graphicsread more

The staff at Melotel are always professional and polite. Whether I am calling about my phone service or website hosting they are always accommodating and help to find solutions to any issues. They have a full suite of services I can't wait to take advantage of. Best Phone and technology company I have ever had the experience to work with. Keep up the good work.read more

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The service we are provided by the team at MeloTel is amazing. After two failed attempts with two other web design companies we were stuck with a web page that didn’t showcase what we did. We were looking to create a colorful and eye catching web site which MeloTel made happen. The team at MeloTel listened to what I wanted and took it to the next level. The web site we have now far exceeds what I had expected and the whole process was seamless. Thank You John for everything you and your team did. Bonnita Calhoun Stellar Signs & Graphicsread more

The staff at Melotel are always professional and polite. Whether I am calling about my phone service or website hosting they are always accommodating and help to find solutions to any issues. They have a full suite of services I can't wait to take advantage of. Best Phone and technology company I have ever had the experience to work with. Keep up the good work.read more