Tuesday, April 30, 2013

RHB Bank, please get your act right....

every month i'm a frequent visitor of this Bank's branch at the IOI Boulevard and its been the same thing for the past 6-7 months..their service had been deteriorating over the period...in fact i still remember they'd fixed the survey machine in front of their cashiers for the customers to key in their input...it was still tolerable during those days but right after they dismantled the survey machines, their service especiallly the queue management had turned for the worst...today was my longest waiting time....i.e. 1 hour plus just to make my car installment payment.....get your act right....people are paying your monthly installments, not asking money from you...morons!!!!!