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RESEARCH TRIANGLE PARK, N.C.–(BUSINESS WIRE)– ChannelAdvisor Corporation (NYSE: ECOM), a leading provider of cloud-based e-commerce solutions that enable retailers and manufacturers to increase global sales, today announced its financial results for the quarter ended September 30, 2015.

“Revenue in the third quarter was above the high end of our expectations at $24.4 million, an increase of 16% from the year-ago period, or 19% on a constant currency basis,” said David Spitz, CEO of ChannelAdvisor. “Our revenue upside combined with improved operational efficiency to produce positive adjusted EBITDA and operating cash flow for the quarter, enabling us to reach those milestones earlier than anticipated. These strong results validate our strategy to focus on generating top-line growth while maintaining a roughly break-even adjusted EBITDA. We are seeing success from emphasizing larger retailer and brand customers and believe our strategy positions us to continue to scale as we progress toward our goals of enhancing market leadership and delivering consistent profitable growth.”

Third Quarter 2015 Financial Results

Total revenue of $24.4 million for the third quarter of 2015 increased 16 percent compared with total revenue of $21.0 million for the third quarter of 2014.

GAAP net loss was $(4.8) million compared with a net loss of $(9.0) million in the third quarter of 2014. GAAP net loss per share was $(0.19), based on 25.1 million weighted average shares outstanding, compared with a net loss per share of $(0.36), based on 24.8 million weighted average shares outstanding in the year-ago period.

Non-GAAP net loss, which excludes the impact of non-cash stock-based compensation, was $(1.7) million for the third quarter of 2015 compared with non-GAAP net loss of $(6.5) million for the third quarter of 2014. Non-GAAP net loss per share was $(0.07) for the third quarter of 2015 compared with a non-GAAP net loss per share of $(0.26) for the third quarter of 2014.

Adjusted EBITDA, a non-GAAP measure, was $0.7 million for the third quarter of 2015 compared with $(4.7) million for the third quarter of 2014. Adjusted EBITDA excludes depreciation, amortization, income tax expense, interest and stock-based compensation expense.

Cash at quarter end totaled $59.0 million, compared with $57.7 million at the end of the second quarter.

Recent Business Highlights

Total customer count was 2,910 at the end of the third quarter, an increase of 5 percent from 2,781 customers at the end of the third quarter of 2014.

Average revenue per customer, calculated on a trailing twelve-month basis, increased 4 percent to $32,748 for the twelve months ended September 30, 2015, compared with $31,375 for the twelve months ended September 30, 2014.

Fixed subscription fees were 80 percent of total revenue and variable subscription fees were 20 percent of total revenue for the third quarter of 2015. This compares to 79 percent and 21 percent, respectively, for the third quarter of 2014.

Subscription dollar retention rate, the primary metric that we use to measure customer retention, exceeded 100 percent for the quarter, consistent with recent performance.

Key Operating Metrics

Number of customers includes all customers who subscribe to at least one of our solutions, but excludes customers who subscribe only to one of our legacy product offerings from prior to 2008 that are focused on solutions for lower-volume eBay sellers.

Average revenue per customer is revenue divided by the average monthly number of customers during the period.

Subscription dollar retention rate is calculated for a particular period by establishing the cohort of customers that had active contracts as of the end of the prior period. We then calculate our subscription dollar retention rate by taking the amount of fixed subscription revenue we recognized for the cohort in the period for which we are reporting the rate and dividing it by the fixed subscription revenue we recognized for the same cohort in the prior period. For this purpose any variable subscription fees paid by our customers or any implementation fees.

Non-GAAP Financial Measures

ChannelAdvisor believes that these non-GAAP measures of financial results provide useful information to management and investors relating to ChannelAdvisor’s financial condition and results of operations. The company’s management uses these non-GAAP measures to compare the company’s performance to that of prior periods for trend analyses, and for budgeting and planning purposes. The company believes that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing the company’s financial measures with other software companies, many of which present similar non-GAAP financial measures to investors, and that it allows for greater transparency with respect to key metrics used by management in its financial and operational decision-making.

Management of the company does not consider these non-GAAP measures in isolation or as an alternative to financial measures determined in accordance with GAAP. The principal limitation of these non-GAAP financial measures is that they exclude significant expenses that are required by GAAP to be recorded in the company’s financial statements. In order to compensate for these limitations, management presents non-GAAP financial measures together with GAAP results. Non-GAAP measures should be considered in addition to results and guidance prepared in accordance with GAAP, but should not be considered a substitute for, or superior to, GAAP results. Reconciliation tables of the most comparable GAAP financial measures to the non-GAAP financial measures used in this press release are included with the financial tables at the end of this release. ChannelAdvisor urges investors to review the reconciliation and not to rely on any single financial measure to evaluate the company’s business. In addition, other companies, including companies in our industry, may calculate similarly named non-GAAP measures differently than we do, which limits their usefulness in comparing our financial results with theirs. With respect to our expectations under “Financial Outlook” above, reconciliation of non-GAAP Adjusted EBITDA guidance to the closest corresponding GAAP measure is not available without unreasonable efforts on a forward-looking basis due to the high variability, complexity and low visibility with respect to the charges excluded from this non-GAAP measure. We expect the variability of the above charges to have a significant, and potentially unpredictable, impact on our future GAAP financial results.

About ChannelAdvisor

ChannelAdvisor (NYSE: ECOM) is a leading provider of cloud-based e-commerce solutions that enable online retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more. Through automation, analytics and optimization, ChannelAdvisor customers can leverage a single inventory feed to more efficiently list and advertise products online, and connect with shoppers to increase sales. Billions of dollars in merchandise value are driven through ChannelAdvisor’s platform every year, and thousands of customers use ChannelAdvisor’s solutions to help grow their businesses. For more information, visit www.channeladvisor.com.

Cautionary Language Concerning Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements regarding our financial outlook and guidance and expectations regarding our growth and that of the e-commerce industry. These forward-looking statements are made as of the date of this release and are based on current expectations, estimates, forecasts and projections, as well as the current beliefs and assumptions of management. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond ChannelAdvisor’s control. ChannelAdvisor’s actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to, risks detailed in ChannelAdvisor’s Annual Report on Form 10-K for the year ended December 31, 2014 and its Quarterly Report on Form 10-Q that will be filed for the quarter ended September 30, 2015, as well as other documents that may be filed by the company from time to time with the Securities and Exchange Commission. These documents are available on the ‘SEC Filings’ section of the Investor Relations page of our website at http://ir.channeladvisor.com. In particular, the following factors, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements: our reliance for a significant portion of our revenue on sales by our customers on the Amazon and eBay marketplaces and through advertisements on Google; our ability to respond to rapid changes in channel technologies or requirements; our ability to compete successfully against current and future competitors, which could include the channels themselves; our reliance in part on a pricing model under which a portion of the subscription fees we receive from customers is variable, based upon the amount of transaction volume that those customers process through our platform; our reliance on non-redundant data centers and cloud computing providers to deliver our SaaS solutions; the potential that the e-commerce market does not grow, or grows more slowly than we expect, particularly on the channels that our solutions support; challenges and risks associated with our increasing international operations; and security or privacy breaches. The forward-looking statements included in this press release represent ChannelAdvisor’s views as of the date of this press release. ChannelAdvisor undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Accordingly, these forward-looking statements should not be relied upon as representing ChannelAdvisor’s views as of any date subsequent to the date of this press release.

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About ChannelAdvisor

ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For nearly two decades, ChannelAdvisor has helped brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers around the world, optimizing their operations for peak performance, and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Walmart, and hundreds more. For more information, visit www.channeladvisor.com.