Synergy SIP Trunks

Synergy UC

Latest Critical Alerts

Supplier Planned Maintenance – Sovereign House London Data Centre

Service Affected

Data Centres

Reference

Start Time

July 3rd 2018 8:00 am

End Time

July 5th 2018 6:00 pm

Description

Each day between 08:00 and 18:00 from Tuesday 3rd to Thursday 5th July our data centre partner, Digital Realty, will be performing routine maintenance work on the uninterruptible power supply (DRUPS) system as part of their planned preventative maintenance programme.

The works will involve isolating one DRUPS unit at a time to allow the servicing and testing of all DRUPS modules, so we do not anticipate any impact to services. Our engineering teams will be monitoring services closely while this work is carried out.

In the unlikely event that we do experience any disruptions during the maintenance period, updates will be posted on our status page at http://status.timico.co.uk. As a subscriber to the alert service you will be notified if there are any unforeseen issues.

If you experience any service degradation during the maintenance window, please contact your technical support team.