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Friday, August 29, 2014

The Trouble with Kindle Select

If you are traditionally published you delude yourself that your publisher will honour the contract. If you are self-published you delude yourself that you are in control of the contract. I'll say this for Kindle Select--it has a way of disabusing authors of the notion that we are anything but in control.

A Case Study:

On Thu, Aug 28, 2014 at 11:06 PM, Kindle Direct Publishing wrote:

Hello,
We found the following book(s) you've published doesn’t meet the KDP Select content guidelines. Books enrolled in KDP Select must be exclusive to Amazon in digital format during the entirety of their enrollment in the program.
Iced Under (Gatineau Hills Mystery Book 1) (ASIN: B00JR9ZSAW) is available on: http://www.nook.com/gb/ebooks/iced-under-by-nadine-doolittle/2940045818025

Our records indicate that we previously informed you that submitting non-exclusive content to KDP Select is not acceptable and may result in loss of KDP Select benefits.
As a result of repeat violations of the KDP Select exclusivity requirement, we have removed all of your books from the KDP Select program. Your titles remain available in the Kindle Store.
Please note that repeat violations of the program’s exclusivity requirement may result in loss of KDP Select benefits, including participation in the Kindle Owners’ Lending Library (KOLL), Kindle Unlimited, and the usage of free promotion days. To ensure KDP Select benefits are not revoked, please be sure that all of your KDP Select-enrolled books are exclusive to Amazon in digital format at the time of enrollment.
Check out this page to learn more about the KDP Select guidelines:
https://kdp.amazon.com/self-publishing/help?topicId=200798990#eligibility
For all other KDP questions visit: kdp.amazon.com/self-publishing/contact-us

Best regards,
Kindle Direct Publishing
http://kdp.amazon.com

MY RESPONSE:

How is this even possible! I closed my account with Smashwords months ago which was the only distributor I used for these ebooks. I unpublished them long before that. I fully understand Select's requirements and I have adhered to them. You say there have been repeat violations:

1) The Grey Lady found at iBooks (for which it was removed from Select) was not even the same ISBN! I emailed Apple immediately to remove this previously published edition; the book was removed immediately. I was still penalized.

2) Lie For Me was removed Select although the product page at Kobo clearly indicated the book was not available for sale until after the term ended. I queried before I listed it there and was informed pre-orders were okay. Apparently not.
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3) I did everything in my power long before enrolling Iced Under in Select to remove all digital copies. It wasn't enough. Apparently ebook distributors are just as irresponsible as traditional publishers.

Finally, because this is the third time I have experienced trouble "adhering to the guidelines" it is perhaps best if I don't participate in the program. If a backlist book has been published anywhere in the world, the author has no hope of finding every digital copy that has been distributed. I did my very best to make sure I was following the rules and it wasn't good enough.

I give up.

Sincerely,
Nadine Doolittle

I know I did what was legally and ethically required of me to remove my ebooks from all channels before enrolling them in Select. But it wasn't enough because the guy at the other end did not do all that was legally and ethically required of him to remove the ebooks from all channels.