For long term association or to avoid any confusion it always good to know about urban raga policies.

Treat this school as Temple of Learning not Service Provider.

We take fees for maintenance/development of the school and teachers & staffs welfare

Child Safety: To ensure your child’s safety, please be sure to drop off and pick him/her up promptly after lesson/class time. Children are under supervision during their instruction time only. Neither instructors nor administrators are responsible for supervising children outside teaching time.

Activity Fees / Performance Fee: There will be an Activity Fees for participating for the event we organise. Fee will be collected separately whenever there is an event and students are performing in it.

2019 is going to be eventful year. Students will have more chances to perform and option to learn and face the audience. Contact your teacher and follow the calendar of events.

Events:

High Achievers Award

Monthly recitals

Department-Wise

Mixed Group - Participants list will be on Notice board. Only 12 participants

Quarterly Recitals

Annual / Music Manthan

Summer Festival

Guest Faculty / Faculty Performance/ Guest Artist

Workshops

Exam: Our School is an exam centre. Anyone can apply for it. You may please approach your teacher for more clarification about exams.

For existing students who drop out for a term, whatsoever be the reason, will be permitted to re-join as a fresh student and their original seat will not be held in reserve for them. Students who re-join will have to pay the fees again as their previous fees will not be carried forward.

Classes missed by students due to teacher's non-availability would be compensated.

New Syllabus/ Term Based course has fixed term music course. Please do not request for any changes as per your convenience. Doesn't matter whether you missed your class or on vacation or any other excuse. Students and teachers are accountable to complete the courses before the term. We will follow start and end date.

Absentees: Students absent more than month without informing will be out of semester. In case of absenteeism, student’s responsibility is to work with teacher and plan for makeup classes with in the period before assessment date.

Students will be not allowed to change batches, timing/ schedule, teacher in the middle of semesters.

Re-registration/ Activity Fee: Every student should pay fee of ₹500 for re-registration (renewal) after one term (foundation/semester/adult/kinder) only who joined in 2019. And this fund goes towards annual maintenance of equipment (headphone, keyboard etc.), infrastructure development (buying instruments), organising in-house recitals, internal assessments, master class and to meet lot of other developmental expenses.

Quarterly Fee: Students need to pay quarterly fee as per their schedule. Fee defaulters will not be allowed to take up classes (No fee- No class).

Fees non-refundable: - In case of discontinuation or irregular classes or in any case fee will not be refunded.

EXCLUSION ON ADJUSTMENT OF FEES AND COMPENSATORY CLASS

NO ADJUSTMENT OF FEES IF YOU: go on vacation, or miss class/classes due to family program or function and scheduled holidays as we also liable to close monthly liability JUST LIKE YOU. Student taking off for full month have to pay half month fee.

No class compensation if a student misses a class.

Classes missed by students due to teacher's non-availability would be made up.

For your missed classes, make up class or compensatory class: - We really want to help you and appreciate your interest, you can always plan your missed classes with your teacher’s help.

Fees paid by the student will not be refunded under any circumstances.

Late Fee: Students failing to pay their fees on time will attract an additional late fee charge of Rs. 200/- after 10th of every month. In case you are out of station and/or have informed the concerned then these charges are not applicable.

For any changes/request related to timing & batches, cancellation, extra classes, performance or exam related request /issues should be discussed with respective TEACHER.

In case a Teacher leaves or terminated by the institute, student will be assigned to another teacher immediately.

The school will remain closed on certain Public Holidays and 5th Week of every month. The fees are inclusive of all holidays on the list. Holiday list is given below. No compensatory classes will be given.

Urban Raga management reserves the right to change the batch of a student according to their advancement level or during the time of examinations.

Other activities like Workshops/Lectures/Demonstrations/Performances/ Examinations arranged occasionally for the benefit of students will be treated as "classes". Attendance at such "activities" is mandatory and will be counted in lieu of the regular scheduled classes.

Students should attend classes regularly. If a student stays absent for 4 consecutive classes without informing the staff at Urban Raga, his or her seat may stand cancelled.

The management reserves the right to terminate the lessons of students at any time, if work, application or discipline is found to be unsatisfactory.

Audition Test / Screening: We have a mechanism to understand students’ interest and mapping their subject accordingly. Student has to fulfil basic requirement of admission. Audition Test will be mandatory to understand the interest of any new admission.

Exam (ABRSM, LCM, Trinity): Students joining after Feb will not be allowed for summer session. Student joins after May will not be allowed for winter session.

Urban Raga reserves the right to send students for the Royal School of Music/ Trinity, London, Music Examination under the following conditions:

A minimum of 80% attendance required.

Based on the student's performance in the Internal Assessment.

Grade 3 level of exams & above, the student should own a Piano /Touch resp. Keyboard with Pedal for the purpose of regular practice.

If a student is unprepared for their examination due to poor attendance, insufficient practice or any other reason, Urban Raga can disallow the student from appearing for the examination. This can be decided even after a student has paid their examination fees and the form has been submitted. In this case, there will be no refund of examination fees.

Students should bring their own instrument for the exams.

Urban Raga allows its piano students to practice on the classroom pianos, subject to the availability of these pianos. This in only during the first quarter (3 months from the date of joining), however, this is not a formal commitment from Urban Raga.

During music classes, cell phones should be kept on silent mode. Phone calls should be taken outside the classroom.

Urban Raga is not liable to provide for parking or security of student's vehicle.

Though Urban Raga will take due care of its students while learning here; it will not be responsible for any accidents.

No XEROX COPIES allowed in class. Students have to buy lesson books/exam books.

Sexual Harassment. “Urban Raga is pledged to preserving a working environment free from sexual harassment. “Sexual harassment consists of unwelcome sexual advances, requests for sexual favours or unwanted sexual attention by anyone associated with the organisation, whether male or female.

In all matters, the decision of the Management Committee shall be final and irrevocable.

DISCONTINUANCE: - Urban Raga Music School reserves the right to dismiss any student for frequent absenteeism, disciplinary reasons, overdue tuition payments and/or non-compliance with school regulations. Students thus dismissed are not entitled to any refund of tuition fees. Fees once paid will not be refunded under any circumstances.

Thank You for Choosing "URBAN RAGA"

Our reputation for offering the best music tuition available is very important to us. If you a re ever less than completely satisfied with the Music class you receive, please contact the school office by email on [email protected] and we will get in touch with you.

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