Training

YES, Ben Schorr is available to come to your firm and train you and/or your staff on Outlook. It can also be done remotely. Class schedules and plans to fit most budgets. 808-782-6306 or e-mail mattir@rolandschorr.com for more information.

Sometimes when we talk to people about Outlook we use names or terms that they don't understand. Or perhaps they're asking a question and their not sure what something's name is. In this series of articles we'll try to clear those issues up. First...the Inbox.

Microsoft Office 2007 Service Pack 3 Has Been Released

If you're an Office 2007 user you'll want to know about SP3. There are a few fixes and upgrades for Outlook included. Read more...

Clean Up Ignored Conversations

Creating Canned Replies in Outlook

Tired of typing the same message over and over? Now you can automate the repetitive elements of your e-mail messages to save time and effort. Read More...

Where Did My Messages Go?

An article to help you solve the mystery of the missing messages. Read More...

The Navigation Pane

Wondering about the wonders of the Wunderbar? (that's what the Navigation Pane was originally called). This article offers a few tips to get the best out of it. Read More...

Syncing Outlook and Android?

There aren't a lot of great solutions for syncing Outlook with your Android device unless you have Exchange Server. For those of you who don't have Exchange, most of the solutions involve 3rd party products like CompanionLink.

Outlook 2007 and KB2412171

Some users are reporting performance and functionality issues in Outlook 2007 after installing update KB2412171. If you're one of those users, this article is for you...

Do You Use The Journal?

If so, e-mail me at bens@rolandschorr.com and tell me how you're using it. Interested in collecting stories of folks making use of the Journal for tasks big or small.

It's Not What You Know...

Here's the start of a new article all about the Outlook Address books. Wondering what that "Suggested Contacts" folder is? Read on....

Oh Dear, What Did I Say?!

Need a safety net to protect yourself from sending off hasty e-mails? Create a delay send rule that holds outgoing messages in your Outbox for a couple of minutes so you have a chance to stop it or edit it before it goes. More...

Outlook Social Connector (Beta) Ships for Outlook 2003, 2007 and 2010

Microsoft has shipped a beta of the Outlook Social Connector (OSC) for the above versions of Outlook (32-bit only, for the moment) and there is now providers available for SharePoint and LinkedIn. More information here. Note - make sure you uninstall the old version of the OSC before installing the new one...

Hotmail Forbidden?!

A number of users are discovering, the hard way, that Hotmail (and Live.com) via the old WebDAV method (which has been support in Outlook) no longer works. That's because Hotmail/Live.com has stopped supporting it. You can still get your mail using POP3 or the Outlook Connector. For more information check out these articles:

The Lawyer's Guide to Microsoft Outlook 2007 - ORDER NOW!

In this book you'll learn how to take better control of your Inbox, how to use the Calendar to manage appointments and schedules, maintain your address book, do mail merges with Word, use the Journal to track calls and meetings and use the Notes folder for...well...there's really not much you can use the Notes folder for, but the rest of it is really useful and cool.

Sites

Outlook AppIns - a site with some useful addins for Microsoft Outlook, including tools for finding and removing duplicate items.

Standss - They make some handy add-ins for Outlook to let you do things like improve your message filing and also auto-picking signatures.

Forums

Microsoft offers a nice collection of free support forums for Microsoft Outlook. You can post questions, read answers or even answer some questions yourself if you like. They're free and easy and just a click away.

How to Ask a Question: When posting a question to a newsgroup please be sure to indicate what software you're using, what version of the software you're using, what SPECIFICALLY you are trying to do and what happens when you try to do that (especially any error messages you may be receiving). It is also helpful if you tell us what you have already tried in an effort to fix it so that we don't waste time telling you to try things you've already attempted.

What's an MVP?

An MVP or "Most Valuable Professional" is a volunteer who has been recognized by Microsoft as an expert on a particular technology. You'll commonly find them in the Microsoft Support Newsgroups, but they can sometimes be found in other forums or lists. They can be very helpful but keep in mind that they are only volunteers providing assistance in their spare time.