Responding to Significant Software Events

Responding to Significant Software Events

Volume 4: Quality Software Series

- brimming with simple techniques & examples of their application –Computing Rev. - required reading for anyone who cares about project success—N. Karten - enlightening, practical, humorous, and enormously inspiring—Yourdon - a must for all sentient software line and project managers—S/W Quality World

About the Book

A Sticky Minds reviewer wrote: "This book focuses on an issue of huge importance to software managers: how to respond appropriately to people (clients, bosses, team members) in difficult, emotionally charged situations."

"The author uses simple but effective models to explain human behavior. He includes examples from the software engineering industry to put these models in contexts familiar to software developers. The models can help all software professionals to understand and deal with conflicts more effectively, using the insights gained from this book every day with software development teams, clients, employees, and personal interactions."

"As the author has pointed out, one of the main questions in software engineering is 'Why do people so often do things wrong when they know how to do them right?' As this book shows, to do the right thing often requires that in a moment of confrontation, you must interact with all points of view, with the needs and fears and personalities of all parties to the issue. The insights, examples, and tools Weinberg provides here can help you become much more effective in working with others. I strongly recommend this book, and the rest of the set, to people who lead software projects and lead project managers themselves."

Reviewer Keith Collyer wrote that he "didn't see how anyone can consider themselves interested in software quality without having some of Gerald Weinberg's books on their shelves (preferably well-thumbed). While I don't always agree with everything that Weinberg says, he does force you to THINK. My only real quibble is that the title of the series limits the perceived coverage to software. In my opinion, the material in these books is applicable in any development activity."

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About the Author

I've always been interested in helping smart people be happy and productive. To that end, I've published books on human behavior, including Weinberg on Writing: The Fieldstone Method, The Psychology of Computer Programming, Perfect Software and Other Fallacies, and an Introduction to General Systems Thinking. I've also written books on leadership including Becoming a Technical Leader, The Secrets of Consulting (Foreword by Virginia Satir), More Secrets of Consulting, and the nine-volume Quality Software series.

I try to incorporate my knowledge of science, engineering, and human behavior into all of my writing and consulting work (with writers, hi-tech researchers, software engineers, and people whose life-situation could require the use of a service dog). I write novels about such people, including The Aremac Project, Aremac Power, Jigglers, First Stringers, Second Stringers, The Hands of God, Freshman Murders, Where There's a Will There's a Murder, Earth's Endless Effort, and Mistress of Molecules—all about how my brilliant protagonists produce quality work and learn to be happy. My books that are not yet on Leanpub may be found as eBooks at <http://www.smashwords.com/profile/view/JerryWeinberg>; on Amazon at http://www.amazon.com/-/e/B000AP8TZ8; and at Barnes and Noble bookstore: http://tinyurl.com/4eudqk5.

Early in my career, I was the architect for the Project Mercury's space tracking network and designer of the world's first multiprogrammed operating system. I won the Warnier Prize, the Stevens Award, and the first Software Testing Professionals' Luminary Award, all for my writing on software quality. I was also elected a charter member of the Computing Hall of Fame in San Diego and chosen for the University of Nebraska Hall of Fame.

But the "award" I'm most proud of is the book, The Gift of Time (Fiona Charles, ed.) written by my student and readers for my 75th birthday. Their stories make me feel that I've been at least partially successful at helping smart people be happy.

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