Tag Archives: PTCL

For the convenience of its customers, Pakistan Telecommunication Company Limited (PTCL) launched various services. Among a lot of services of PTCL, one is online complaint submission and checking system. With the PTCL Online Complain Registering system, one can easy complain online instead of visiting any of PTCL Customer Care Center. The applicants are given a timeframe for the solution of their issue and informed by PTCL via its Online Complaints Status system. With the PTCL Online and SMS complaint system, now it becomes easy to get the issues resolved in no time. Either you are facing slow internet connection speed, slow browsing, no internet connection. Call setting issues, dial tone issues, no connection, voice breakup or any other issue related …

PTCL Live Chat Support is entirely different from the PTCL Online Complaint Registration and PTCL SMS Complaint system. The aim of any live chat support is to provide the users with real time assistance regarding any matter or query asked by the customers. The online live chat support system is the web based customer care service of the PTCL that is launched with the aim of providing the real-time customer information and support to the PTCL clients and customers. The aim of providing online live chat support service is to provide the customer better care and get the customer satisfaction in response. PTCL offering the online live chat support service in order to get the objectives of resolving the queries …

PTCL CharJi EVO Cloud is the best option for those people who want to enjoy WiFi by paying the price of one device and one package only. The EVO and WiFi related products are gradually declining the demand for LAN and DSL internet. People are moving towards mobile hotspot devices and those devices that connect more than one WiFi gadgets at once. PTCL CharJi EVO Cloud is also such kind of single model mobile hotspot devices that connect up to ten WiFi devices at once. The CharJi EVO of PTCL is for those internet users who want to enjoy the internet for all-purpose at blazing fast speed. It is simply the advanced form of 3G networks, and you will get …

1. Check Tone Sound in Phone Line If the line is dead, you most probably won’t have the Internet or any Telephony services. You should check the internal wiring in the house. It should be connected and not broken. Sometimes line cable is broken outside the premises due to some large vehicle passing outside your place, which breaks the wire resulting into the no tone sound. 2. Check Noise Level in PTCL Line You should check the level of noise of your PTCL connection. Use telephone headset to determine the level of noise. If you find noise in the line, connect directly and change your internal wiring in the house. If the issue still persists call 1218 to make complain …

Years back the facility of online games was not very well entertained by the PTCL and other sources, but now there is a complete platform named ‘PTCL Gaming Lounge’ which ensures the best for the gamers. As we know that the games like DOTA 2 and Counter Strike Requires high graphics and the lower pings at the same time. The question arises that how one can reduce the ping to enjoy the game and other services to the fullest. One point through which you can reduce the ping is to reset to default and to change the modulation of the router when u gets high ping. At the same time, one also needs to check the snr margin of your …

Online gaming is now the world of billions. Each year gamers around the world are earning millions of dollars playing these online games and taking part in the online competition. Just read the recent case study of Simail Hasan who earned almost Rs. 25 crore is playing these online games. Now the people in Pakistan can enjoy these online games and can take part in the worldwide competition as well. PTCL has launched a dedicated gaming lounge that is the premier online state of the art gaming service in Pakistan. Now the game lovers living in Pakistan can play the games like COD, CS, Battlefield and much more. All they need to create the account first and then start exploring …

PTCL and iflix joined hands together to give unlimited entertainment to the PTCL users. In an agreement between iflix and PTCL, now the PTCL SmartTV and Broadband internet users with 4Mbps and above packages will be able to enjoy unlimited entertaining stuff from the iflix. The wait is over, #PTCLSmartTV is proud to partner with iflix. Now entertainment is unlimited and always a click away. #ptclifix pic.twitter.com/CxIgzL4eI6 — PTCL (@PTCLOfficial) April 8, 2017 Here are the services that will be offered by the iflix to the PTCL SmartTV and Broadband internet users: Huge library of top rated TV shows and movies Quality viewing on any device Download & watch offline No ads and no contracts Availability of new content with …

Who doesn’t want to enjoy the rocket speed internet? Yes everyone wants to have an internet speed that offers the best downloading, uploading and browsing speed. Don’t worries if you are a PTCL Broadband user then you can double your internet speed for Rs. 99 per month only. PTCL has shared the package via its official Twitter and Facebook account. According to the offer of the PTCL, the users of PTCL can double their internet speed from 1Mbps to 2Mbps and 2Mbps to 4Mbps for paying Rs. 99 extra per month only. There is no need to go for any special package at all. This offer of PTCL is for all of its existing users of 1Mbps and 2Mbps internet. …

PTCL internet services went down on Monday nationwide due to the cable cuts. At first people were confused about this major fiasco, although sooner PTCL authorities apologized to their customers and restored the internet services after hours of suffering PTCL issued the following statement when the internet services went offline nationwide: “We are currently facing major outage on our network due to which internet service to some of our customers is impacted. Our teams are working on-ground to restore the service as soon as possible. We sincerely regret the inconvenience caused.” However, after restoring the internet services completely, PTCL in a statement told the reason of this major fiasco: “Pakistan Telecommunication Company Limited has restored internet services disrupted due to …

To catch up the speed of fast moving world, PTCL is also increasing its services in order to entertain and facilitate its customer to the best. Whether its availability of fast internet or other solutions, PTCL has become gateway to easiness. If the customer misplaces or didn’t receives the bill on time, than he/she can easily check the bill or get a duplicate copy online rather than paying the physical visits to PTCl offices and asking them for the copy of the Bill. Now one can check the PTCL bill online while resting in comfort of their houses. Step 1: Go the official website of PTCL Step 2: Look for “Print Bill” and click it. Step 3: Here you will …

Online Gamers in Pakistan have not many opportunities or platforms to showcase their skills. The most prominent and the first online gaming service and community in Pakistan is Pakistan Gaming Lounge (PGL), which is an initiative upheld by PTCL. To enhance the fun of online gamers, PGL has launched more online multiplayers games and up the latest they have also relaunched Counter-Strike: Global Offensive which will surely be an interesting news for all the CO:GO gamers out nationwide. PGL has also been showing its physical presence by setting different gaming contest and events in different cities in which the winner is also awarded as cash price. All such opportunities will motivate the online gamers to do more in the field which …

Before the merger of Warid and Mobilink, there were six mobile operators in Pakistan. At present, there are now five mobile operators in Pakistan that are Mobilink & Warid, Telenor, Ufone, Zong and Special Communication Organization (SCO). (SOC is working in Gilgit-Baltistan and Azad Jammu & Kashmir under the supervision of Pakistan Army and Ministry of Information and Technology). Providing 24/7 customer service is very important for every organization for business point of view. Customer care center either in the shape of helpline or helpdesk is the best way to know about the grievances of the customers. It is only through which the organisation comes to know the value of their services in the shape of customer feedback either positive …

On this Quaid-e-Azam Day PTCL has brought an eye-opening offer for its customers, as the people are commemorating Quaid’s role in setting a free nation, on the other hand, PTCL has launched its offer in honor of Quaid’s 139th Birth anniversary, which will surely be boosting every of the patriot out there. The offer which is limited time offer as PTCL tells that this offer would be applicable over first 2500 buyers. The PTCL EVO Tab costs you Rs.2500 in this offer and moreover brings you several other benefits which would be surely making it a handy package for every of the user. PTCL EVO Tab-Specs! Screen Size & Type: 6.98″” High Definition Display (720 X 1280) • Operating System: …

To celebrate the day of the Father of Nation, Quaid e Azam, PTCL brings a new offer in the shape of free internet for once in a lifetime. This offer is for the new buyers of CharJi EVO LTE Tablet. This offer is on the basis of first come, first served. The first 2500 customers will be given the internet for free for life. For those who want to purchase CharJi EVO LET Tablet can get it from Daraz.pk, Yayvo.com, Umall.pk or at official stores of the PTCL. What is being offered in the scheme? 3 GB of internet per month for 3 years Additional 5 GB data for Rs. 500 Free 15,000 Ufone to Ufone minutes for 3 months …

In the recent drive to get on the higher security standards, PTCl has announced biometric verification of the internet devices, namely EVO, Charji, and Nitro devices before 31st December. Sources claim that this drive is the second phase of BVS under National Action Plan (NAP). As earlier this year SIM’s were verified using the biometric verification system and the SIM’s which weren’t verified were later blocked by the PTA. Earlier, it was sought as a difficult or strenuous work to successfully get the verification of SIM’s in Pakistan, but after the strict orders and mutual coordination it was made applicable, which brought out positive results. And now the Pakistan Telecommunication Company limited announced the BVS verification of their internet devices, …

Although it is little difficult to hack the WiFi from the recent modems and WiFi devices of PTCL as they required to first-time direct connection with computer or laptop that want to use WiFi from the modem. But the old modem and WiFi devices of PTCL are still facing the problem of getting hacked by the other users to enjoy the free WiFi service. But now the users can change their passwords any time and as many times they want to secure their WiFi from being hacked. Whenever the user faced any kind of low speed and have doubt that anyone is hacking the WiFi password then the user can easily change the WiFi password anytime. The process of changing …

The winter is knocking at the door and here PTCL brings some good news for the internet users, naming it as’ Broadband Winter Promotion’. To be straight on the topic, PTCL has come up with winter offer 2015 for its broadband customers. The limited time offer hits the charts on October 14th, the introductory promo raised much anticipation among its customer, which was unveiled via PTCL’s Twitter account on October 12. The winter offer with some appealing features is available for 2 Mbps and 4 Mbps broadband customers. PTCL Winter offer 2015 for 2 Mbps broadband customers: DSL-2 Mbps Unlimited Features: Package charges: Rs. 1299/- per month Free WiFi modem Free Smart TV (No Monthly Subscription Charges) PTCL Winter offer …

Internet users in Pakistani now a days found complaining about low internet speed. They are accusing Pakistan Telecommunication Company Limited (PTCL) for all this. But the fact is that the internet services in Pakistan has been interrupted due to fault in submarine cable named SEA-ME-WE 4 that connects the Pakistan with the international internet. Currently the data arrives from the western side of the international internet is facing the disruption as cleared by the PTCL. Due to recent problems, 3G users are also facing the same problem. PTCL has already notified the users: “The international submarine cable SEA-ME-WE 4 has experienced a fault in Arabian Sea, impacting services in the region including Pakistan.” PTCL in its recent tweet informed the PTCL …

Around the world, the cost to connect to the World Wide Web varies with every country, depending on many factors such as taxation, external costs, telecommunication costs etc. So, how does Pakistan compare with other countries when it comes to the price of Internet? The average monthly cost of internet (10Mbps. Unlimited Data, Cable/DSL) in Pakistan is calculated to be around $35.81. This amount, although it may seem like a lot, is somewhat considerably low as compared to most countries, especially of the West, with United States and Canada both going over $40, as calculated on a monthly basis.

The history of internet in Pakistan started when Imran-Net introduced the first email service in the country in 1992-93. A special project named Sustainable Development Networking Programme (SDNPK) by the UNDP was launched in Islamabad to provide dial-up and UUCP based email service to citizens of Pakistan and supports the project related to educational, NGOs communication, sustainable development and many others. We are aware about the fact that Pakistanis are paying higher price for the internet. But do you know where Pakistan stands in term of internet price in world, Asia, central Asia, eastern Asia, southern Asia, south-eastern Asia or western Asia. At present Pakistan is at number 76 position providing internet at the rate of $25.82 per month (10 …

As we stated before, Pakistan Telecommunication Company Limited (PTCL) at this time officially declared the availability of the latest packages for its new and also existing CharJi and EVO 9.3 consumers through ‘EVO Limitless Packages’. Through this latest offer, PTCL clients can experience high-speed wireless broadband connectivity at even more reasonable rates with higher data volumes. Clients can get this offer by buying or even upgrading to CharJi EVO or EVO Wingle 9.3 gadgets before 31st October 2015.

As recognising the competitors in market as the internet providers in the country are increasing day by day, PTCL well known as the ‘backbone’ of the country’s telecommunication infrastructure, comes up with limitless packages for CharJI and EVO customers. Read: NADRA Join Hands with InfoTech to Enhance Online CNIC Services PTCL, in recent-past also introduced ‘EVO Luck Patti Offer’, which awards Rs. 100,000 daily to many of its customers, concluded as giving the bumper prize of Rs. 5,000,000 on the eve of Independence Day 14th August. As PTCL is the Hub of telecommunication structure,’ knowing the need of hour’ company introduces packages which will surely be making the customer satisfy, as company introducing the new package with the aim of ‘low-cost …

PTCL has announced a new set of packages for Evo, Nitro and Charji Services with improved prices and extra download restrictions. The significant and very good news is that even though a significant increase in taxation, prices have been decreased and the bandwidth limits have been increased. Also read: Steps to Change PTCL Modem WiFi Password Also read: New PTCL DSL Packages up to 100Mbps Also read: PTCL introduces first CharJi EVO LTE TAB in Pakistan with 36Mbps speed The new bundles were to some degree fundamental and gives off an impression of being a move from PTCL that is constrained by how the business sector is developing. The developing piece of the overall industry of 3G and 4G endorsers implies that PTCL …