With Hands-on practice on latest Lightning version

With our Salesforce training in Singapore, you’ll gain hands-on expertise in managing and developing apps for one of the most popular CRM products in the world. Our Salesforce training and certification will prepare you to pass the two Salesforce exams, and teach you the core administrative features of CRM. You’ll learn analytics and customization skills to tailor the system for your specific implementation and master the declarative capabilities of the Force.com platform to create new applications

Key features

MONEY BACK GUARANTEE

How this works :

At Simplilearn, we greatly value the trust of our patrons. Our courses are designed to deliver an effective learning experience, and have helped over half a million find their professional calling. But if you feel your course is not to your liking, we offer a 7-day money-back guarantee. Just send us a refund request within 7 days of purchase, and we will refund 100% of your payment, no questions asked!

For Self-Paced Learning :

Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content.

For Instructor Led Training :

Raise refund request within 7 days of commencement of the first batch you are eligible to attend. Money back guarantee is void if the participant has accessed more than 25% content of an e-learning course or has attended Online Classrooms for more than 1 day.

Course description

What are the objectives of the Salesforce certification course?

This Salesforce certification training course in Singapore is designed to ensure that you learn and master the concepts of being a Salesforce Administrator and a Salesforce Platform App builder. Our Salesforce training in Singapore will help you learn how to configure Salesforce, so you are able to collect, analyze and retrieve all of the vital information associated with your customer base. Moreover, you will use Force.com fundamentals to understand Salesforce online application development and the deployment of next-generation cloud apps. We offer practical hands-on learning that will ensure your job success, as well as the theoretical knowledge needed to pass both Salesforce certification exams.

What skills will you learn from Salesforce certification training in Singapore?

By the end of this Salesforce Administrator and Platform App Builder certification training course in Singapore, you will be able to:

Configure and manage Sales and Service Cloud

Gain insight into each of the functional user groups (Inside Sales, Outside Sales, Marketing, Customer Support and Management)

Develop new applications using the declarative interface and Force.com fundamentals

Configure the user interface

Who should take this Salesforce course in Singapore?

This Salesforce certification training course in Singapore is suitable for individuals looking to build a career in Salesforce, particularly:

App Builders

Developers

System Administrators

Sales Representatives

IT Managers

Product Managers

What projects will I work on as part of the course?

Simplilearn’s Salesforce Administrator and App Builder training in Singapore offers participants the opportunity to work on live industry-based projects that span across unique industry needs.

Project 1: Implementing an end-to-end Recruitment Process

Project Scenario:
A placement company based in the United States wants to use Salesforce for implementing an end-to-end recruitment process. A team will be formed and you will use your practical knowledge from the course to track the jobs posted by recruiters as well as candidate responses.

Further goals of the team involve tracking the information on the candidates, capturing their experience details and work preferences. Most importantly, you will use Salesforce concepts in order to create an effective system, while also incorporating some automated business rules to ease the process.

Project 2: Implementing a Student Performance Tracking System for College Instructors

Project Scenario:
An Australia-based college wants to track the performance of its students and have it automatically update the instructor to alert the instructor if a student has a failing grade. With Salesforce’s Lightning platform feature, the college wants to use the Lightning Process Builder for tracking students’ performance. The end goal is that once the student information is created or updated, an alert message will be displayed on the instructor’s record connected to each student.

Project 3: Implementing Customer Service Process Management

Project Scenario:
A UK-based mobile company needs an application to help boost the service provided for its millions of customers. The company wants to track customers who have reported problems with their mobile phones along with the types of issues. Based on these findings, the company wants to streamline the process to give its customers quicker solutions. You will use your Salesforce knowledge to implement an efficient system that also provides more customer satisfaction.

Project 4: Implementing a Business Process to capture details of transactions, discounting and tracking business entries for a company

Project Scenario:
A US-based mobile company wants to use Salesforce to implement a process for discounting and tracking previous entries in Salesforce. The company has decided to track various business entries posted by clients/users using charts on the Salesforce mobile app. Leveraging the benefits of the Salesforce mobile platform, the company wants to capture the details of the transaction in the Salesforce system. Additionally, it wants to track various business entries by charts that can be provided to field-level users on mobile.

Salesforce proficiency is one of the most desirable skills in today’s market, and the market is expected to grow for the foreseeable future. Salesforce is one of the primary technologies used by eCommerce businesses, and its applications make it a very valuable solution for digital marketing departments and a fundamental automation tool for sales teams. Salesforce administrator, Salesforce developer, Salesforce integration developer, Salesforce lightning developer, and SFDC developer are some of the jobs that require Salesforce Admin and Developer Certification.

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How do I become a Certified Salesforce Administrator and Developer in Singapore?

To become a Certified Salesforce Administrator and Developer in Singapore, you must pass the Salesforce Administrator Exam (ADM 201) and the Salesforce App Builder (DEV 402) Exam. This can be achieved by following the following easy steps.

What are the prerequisites for Salesforce certification in Singapore?

What do I need to do to earn my Simplilearn certificate?

You need to attend one complete batch of Salesforce certification training in Singapore.

Complete one project and one simulation test with a minimum score of 60 percent.

Online Self-learning:

Complete 85 percent of the course.

Complete one project and one simulation test with a minimum score of 60 percent.

What are the career benefits of this Salesforce training course in Singapore?

According to Glassdoor, Salesforce jobs are increasing at a speed 1.3 times faster than similar roles, and there were 300,000+ Salesforce jobs available from July 2015 to June 2016. Salesforce Certified Administrators earn an annual average salary of $67,000 but can go as high as $120,000 depending on their knowledge, skills, and experience.

The Salesforce Administrator exam is a 90-minute long exam comprising 60 single or multiple choice questions. The passing score for the exam is 65% (i.e you must answer 39 questions correctly).

Is this live Salesforce training, or will I watch pre-recorded videos?

If you enroll for self-paced e-learning, you will have access to pre-recorded videos. If you enroll for the online classroom Flexi Pass, you will have access to live training conducted online as well as the pre-recorded videos.

What if I miss a class?

Simplilearn provides recordings of each class so you can review them as needed before the next session. With Flexi-pass, Simplilearn gives you access to all classes for 90 days so that you have the flexibility to choose sessions as per your convenience.

Reviews

Toniya Katsarov BCRF | New York, Houston

Excellent style of teaching with a lot of real-world scenarios, and interaction with the students. The trainer was very knowledgeable, patient, and every question was answered completely.
The course has a good learning pace and is very detailed. We also have access to real-world scenarios and the response to questions is excellent.
Thank you Simplilearn.

Ragunath Gunasekaran Team lead at NTT DATA, Houston

Amazing training! I am very happy with the format of classes that includes quizzes, lectures, breaks, and Q & A. The assignments are also good. All our doubts are getting cleared while keeping up with the Agenda. Kudos to Simplilearn.

Damo Achaiyan OBIEE Consultant, Atlanta

The training is becoming more and more engaging and interactive. I have to convey that you have an excellent choice of tutors. Though I have prior experience in the field, I am learning a lot more from this course!

Tyler Roehmholdt Senior Marketing Technologist, Houston

Simplilearn is best for an online course. Its course material is very comprehensive. Faculties and the support staff are really prompt in resolving the queries.The trainer is highly qualified and has great knowledge about the course. In class, each topic is explained with a live example. For working people, it’s very helpful since the trainees can attend the classes on the weekends also. Overall it was a great experience. Thank you Simplilearn.

Rob Dolber Supervisory Analyst at Bank of America, Bangalore

The interactive WebEx learning session tracking the Salesforce study guide has provided a well-defined roadmap for learning the certification subject-matter. Frequent, repetitive review of key subject-matter has been useful to burn key concepts into memory. Interaction with other classmates has been enjoyable.

FAQs

Salesforce is one of the most popular cloud-based customer relationship management (CRM) tools used to automate sales, customer service, and digital marketing activities. It was founded in March 1999, by Marc Benioff and has its headquarter at San Francisco. Salesforce enables people in the sales role to track their sales, reach out to customers to solve sales queries, and companies to manage cases and tasks.

What is LVC? Is it classroom training?

LVC or Live Virtual Classroom training for Salesforce is a live training conducted online via live streaming of a class. LVC is run by a Salesforce certified trainer with over 10 years of work experience that you can interact with during the sessions. In our Salesforce online training, you can raise questions or start discussions at any point during a class session. Moreover, the global audience in attendance can enrich your learning experience and career. Sessions attended by you and your classmates will be recorded and you will receive unlimited access to them for your own future reference.

What tools do I need to attend the Salesforce training sessions in Singapore?

The tools you’ll need to attend Salesforce training in Singapore are:

Windows: Windows XP SP3 or higher

Mac: OSX 10.6 or higher

Internet speed: Preferably 512 Kbps or higher

Headset, speakers, and microphone: You’ll need headphones or speakers to hear instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and microphone.

Yes, Our Salesforce Administrator and App Builder training course is designed to guarantee you’ll pass both the exams on your first attempt. With a hands-on learning approach, the training not only gives you the confidence to pass the exams but also helps you retain knowledge beyond the exams.

Can I cancel my enrollment? Will I get a refund?

Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, view our Refund Policy.

Who are the instructors and how are they selected?

All of our highly-qualified CS-Salesforce Administrator and App Builder trainers are Salesforce certified, with more than 15 years of experience in training and working professionally in the field. Each of them has gone through a rigorous selection process that includes profile screening, technical evaluation and live training demonstration before they are certified to train for us. We also ensure that only those trainers who maintain a high alumni rating continue to train for us.

What is Global Teaching Assistance?

Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

What is covered under the 24/7 Support promise?

We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.

I’d like to learn more about this training program. Whom should I contact?

Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives will be happy to give you more details.