There is a 100% craftsmanship guarantee for 12 months from the date of purchase for all Vanchi products. Please keep your receipt. If you’re having any problems with your product, please don’t hesitate to contact us. We’ll be glad to help in any way we can. Please note this guarantee does not cover damages caused by improper care, accidents or natural breakdown of the materials over extended time and use. All products returned will be evaluated by Vanchi and will be repaired or replaced at their discretion.About Vanchi:Vanchi is the cumulative result of two genuine dilemmas faced by its founder Sarah Van Bentum in 2005, when she discovered she was expecting twin boys. First came the growing realisation that the life of her family of four was about to be turned upside down, including her carefully plotted career in teaching, followed closely by the ensuing and epic quest to find the perfect nappy bag!

Vanchi’s beginnings were humble, yet exhilarating!

Vanchi aspires to create distinctive pieces of luxury for today’s mum. They take pride in producing unique and versatile nappy bag designs – their collection includes genuine and faux leather options, a range of sizes, colours and styles to suit every taste.

Submited By: Liz O'Donoghue on 17/06/2014This nappy bag is everything I wanted. You can definitely fit everything you need inside and it looks like a designer handbag instead of a toddler's backpack like most out there. Both handles/straps are very comfortable to use. All pockets inside are functional and useful. Very happy!!