Free Technical Support

At Abt, we pride ourselves on stellar customer service. Our work with our customers doesn’t end when the sale is completed. We want to make sure you are satisfied, even beyond the sale. By offering technical support, we continue to be by your side, whenever you need us. Abt stands by every product we carry and sell. If it doesn’t perform the way it was intended to, Abt will work with you to resolve the issue. Please note free tech support excludes computer and home automation products as well as systems. These categories have technical support available for a fee.

Toll-free tech support: 14 hours a day - 7 days a week

Abt customers can contact our highly-trained techs support staff 7 days a week. Call 847-967-8830 and ask for tech support (have your order number handy for quick access). You can speak directly with one of our professional electronic or appliance experts who can guide you through your issue, every step of the way.

Repairing Existing Abt Products

As one of the few remaining retailers with a service shop inside of our retail store, we employ hundreds of technicians and are an authorized repair service center for most of the brands we carry. Our customers don’t have to worry about us shipping their merchandise to outsourced service centers. When applicable, most of the service is done in-house with expert technicians.

Additional Support

Don't See The Accessory You Need? We can order it for you.

Abt customers can contact our knowledgeable sales team to help find that perfect accessory they need. Call 847-967-8830 and ask to speak to one of our sales specialists or visit Abt.com for a full list of accessories.

Computer Tech Support

Computer troubleshooting can be frustration. Luckily, we offer a variety of options to get you to better understand your computer and other electronic items. We offer free in-house classes that help you figure out your new camera, computer or more. Check out our Electronics Class Schedule for a full itinerary.

If there is a computer issue that can’t be solved over the phone, we can run an easy diagnostic test for $50 which will determine what needs to be done to fix your computer. From there we will go over several different options available to get your computer back to good. Visit our Connect Store for full details and options or call us at 888-228-5800.