Couple of clients are having problems with opening one of my projects which is in CS4 , with CS6 .

Here are the clients issues:

“Hi, I’m having a problem with the files in CS6 – every time I open the composition, it works right up until I try to click on the main composition sequence to view it and then AE crashes. I’ve tried re-downloading the files from this site but I am not sure what else I should be doing. I’m quite new to AE, so any help would be great.”

“Hi, I’m having the same problem as child77: “

“Absolutely LOVE the video, but I’m having the same exact problem as well. I can open it fine, but then as soon as I click on the main composition, AE crashes. The error message simply says: “Adobe After Effects CS6 has stopped working” and then it closes. Is this an extremely power intensive project file to the point of crashing the system? I’ve tried on two computers now and both have the same issue. Thanks :)”

I had already some issues with CS6 . So here are some possible stuff that may be crashing on CS6 .

Shadow/Highlight effect. If you try opening up animation when there is adjusment layer with Shadow/Highlight effect, CS6 crashes. I don’t know how to solve this one except delete the Shadow/Highlight effect in CS4 ..

Curve effect. Sometimes it crashes and gives 0:42 crash code. That has amused me but it has something to do with drivers, in example if Dvix player is installed or some other video, playing/editing apps. So the only solution is to look up the newly installed apps and uninstall them. It has helped for my clients.

Closing composition tabs when there are so many compositions opened so that the sliding bar apears and you try to close the composition tab which is on the right, it suddenly crashes. NOTE : the project has to be originaly created in CS4 and opened in CS6 . Solution: First close the composition tabs which are on the left, starting from the first. Don’t know the cause of this crash.