Peoples Bank Ratings & Reviews

Peoples Bank

Who is Peoples Bank?

At Peoples Bank, we are very proud of the thousands of ‘Raving Fans’ we have created with our high-level Guest Service. Our Peoples Promise is to put your needs first and do everything we can to make your financial dream a reality. Why should you choose...

Awards

Customer Reviews

Thank You

Thank you both for assisting with my home purchase.
I will definitely send any mortgage leads I encounter from friends and coworkers your way.

By: everykissbeginswithkay (Crown Point, IN)Reviewed On:July 20, 2015

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Not People Friendly

I closed on a refi loan with People's in March 2015. There a comedy of errors involved in this loan and People's NEVER apologized or right the wrongs. Due to delays not caused by us, our closing costs increased and then our payoff was made late. People's advised us not to pay our mortgage for the month; when the loan closed (after the payment due date), my credit was dinged and I have NEVER made a late payment before (always pay early). I attempted to obtain help from the branch manager and he did not return calls or emails. I would NOT recommend this company.

By: Donna (Austin, TX)Reviewed On:July 17, 2015

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Great Service

Yes, I recommend this lender

Travis , Mary , and Stephanie were all Great and Helpful throughout the entire process. Quick response to questions that arose and very friendly any time i asked a question. If you have doubts about refinancing with an out of state company, don't. These people were great !!!!

By: MarkP (Minneapolis, MN)Reviewed On:July 11, 2015

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Thanks for you help!

Yes, I recommend this lender

You were just awesome. You went out of your way to assist us with all that was needed in completing our mortgage. Thank you for your outstanding work.

By: BigDPete (Danbury, CT)Reviewed On:June 25, 2015

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Extra Mile!

Yes, I recommend this lender

Jon and his staff were terrific! The refi wasn’t fast, but it was pretty painless AND they went the extra mile for us. We had no idea that there was an erroneous foreclosure on our record (we had BOUGHT a foreclosed property, not been foreclosed upon), but they found it, researched it, and corrected it! The terms of our loan were very good, and they kept us apprised of the status at every stage. They were wonderful!

By: bigwoodliz (Vallejo, CA)Reviewed On:June 16, 2015

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(3) (1)

Your Customer Service Will Be Remembered

Yes, I recommend this lender

All the hard work you did to help my family and I close on our home is greatly appreciated. You made the process so simple and easy. A process many stated was a headache ended up being the simplest loan process I have encountered. This is all due to your overwhelming knowledge and outstanding customer service. I want to commend you on your great customer service. Whenever I had a question you had an answer in a timely matter. Always returned my calls and was totally professional at all times. It is hard to get this type of customer service these days. I wanted you and People’s Bank to know that my family and I could not have done this without your assistance. I will be referring you to every veteran and individual that I can that needs a mortgage. Once again thanks for the great customer service it will always be remembered.

By: bitzybaby (Terre Haute, IN)Reviewed On:June 9, 2015

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Tackled Every Obstacle For Us!

Yes, I recommend this lender

Marka was a phenomenal asset to our “complicated” loan. We threw every obstacle imaginable at her and she responded beautifully. I cannot express enough my family’s gratitude for her tireless work at making this loan happen. Our insurance agent even commented that Marka was one of the best mortgage agents he has ever worked with. It was reassuring having someone like Marka in our corner, fighting for us. Job well done!

By: realliveace (Howell, NJ)Reviewed On:June 8, 2015

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THANK YOU!!!

Yes, I recommend this lender

Tyler, Mindy and Mat, Good Evening, Kim and I wanted to take a moment to just say Thank You for everything you have done for us in the purchase of our home. Each of you have played a critical part in the process as well as the challenges you faced in getting information from those who should have been representing us. Your professionalism has been nothing short of amazing. We have recommended you to several family and friends and cannot speak more highly of you. The only word that comes to mind is WOW! We wish we could only meet you all in person to Thank You but if you don't hear it, each of you truly have the customer in mind and do what it takes to get results. If there is anything we can do to further promote you and Peoples Bank, we are eagerly available. Once again, thank you for everything and have a great weekend

By: kimmyd (Norwalk, IA)Reviewed On:June 1, 2015

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(5) (3)

Slowest and Rudest lender on the market

We've waited 5 weeks for People's to finish our loan. They work when they want, if they want and it makes no difference if your whole world depends on moving in on a certain time - they decide to work (the little they do) and if your loan is next, they'll delay it even more if you write them to check in. The whole process took 5 weeks when it should have taken 2. Every call in to the underwriter yielded a "he's at lunch right now". How on earth can someone take 4 lunches a day? Worst service in history. Buying a home should be a wonderful thing and People's made it the worst experience in history.

By: NewYork212 (New York, NY)Reviewed On:May 26, 2015

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(5) (0)

Pleasure working with you!

At Peoples Bank, we are very proud of the thousands of ‘Raving Fans’ we have created with our high-level Guest Service. Our Peoples Promise is to put your needs first and do everything we can to make your financial dream a reality. Why should you choose Peoples? We’re quick and convenient! All of our loans are processed, underwritten and funded in-house. What does that mean for you? It means you benefit from a shorter turn-around time. We always know the status of your loan from start to finish and we’re here for you along every step of the way. Our rates are low and we’re competitively priced! We are Mortgage Specialists, but we are also a Bank. This unique combination gives us the opportunity to shop a variety of products to make sure you are getting the best product to reach your financial goals. Our decades of experience in the Mortgage Industry provide a wealth of knowledge which we pass on to you in savings.