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Managing Director, Charter School Development
Type: Full Time Min. Experience: Senior to Executive Level
ABOUT GOOD REASON HOUSTON
Good Reason Houston’s vision is that every child, in every neighborhood, excels in a world-class public school and thrives in the Houston of tomorrow. The organization partners with school districts, community leaders, families, and educators to achieve its mission of increasing the number of students learning in a high-performing school. To grow more great schools in every neighborhood in Houston, the organization focuses on four key strategic levers: Driving System Innovation, Developing Game-changing Educators, Advancing Equitable Access, and Engaging the Community.
ABOUT THE ROLE
Good Reason Houston is seeking a Managing Director, Charter School Development who is a proven leader in the recruitment, selection, development, and scaling of new schools and/or school networks, is results-oriented and passionate about the role high-quality charter schools play in a robust ecosystem, and excited about working in a start-up environment.
The Managing Director will have the unique opportunity to impact Houston’s charter school landscape, and ultimately influence student outcomes at a city-wide level. The role will drive partnerships with existing CMOs, facilitate the expansion, launch, and/or improvement of small charter networks and single site schools, and provide supports and expertise to new (first-year) schools and leaders. This role will build partnerships with National, state, and local leaders and community partners seeking to start new charter schools and liaise with the Texas Education Association. Finally, this role will lead conversations with school districts to accelerate the creation of charter district/partnerships and increase access to high quality charters that are responsive to parent demand in new communities.
This position reports to the Chief Program Officer and will play a vital role in ensuring that Good Reason Houston realizes its vision that every child, in every neighborhood, excels in a world-class public school and thrives in the Houston of tomorrow.
RESPONSIBILITIES
This role will evolve to meet the needs of the Good Reason Strategy and as the education landscape in the state and region shifts. Current responsibilities include:
Strategy Setting and Leadership of the Good Reason Houston charter school seats plan:
Execute against the current Good Reason Houston charter school seats plan, and develop, maintain, and create new strategies to ensure the its success.
Build and maintain strategic relationships with CMO, small network and single-site leadership across the city.
Build and maintain a strong relationship with the TEA Charter Schools Division, forging a relationship that benefits Houston and encourages high-quality charter school growth.
Provide technical assistance to all partners, and recruit a suite of technical assistance support partners, per our charter school strategy.
Define additional opportunities along the development pipeline to support growth of a high-quality sector, including the use and execution of our quality school deserts.
Determine and coordinate outreach and parent engagement as necessary, and in partnership with charter advocates, to support policies and practices that benefit the health and growth the sector.
Engaging large CMOs and supporting their growth plans:
Build and maintain strategic relationships with CMO leadership.
Support the launch of new mature network campuses.
Support the creation and strengthening of bench depth for assistant principals and principals and the development and recruitment of teachers into Houston, ensuring CMO growth strategies are executed.
Support the development of parent engagement capacity and advocacy trainings, through professional learning communities.
Actively and strategically support new schools and small charter networks to ensure their growth plans are met, and that they have access to the technical assistance they need to be successful, including:
Curate a suite of resources, delivered by proven experts that can provide facilities, growth planning, and admin systems/scaling support while leaders focus on growth.
Build a professional learning community focused on the development of community and family engagement at the school and network level.
Provide small networks with the central office development support the need to be successful in their growth.
Utilize the Good Reason Houston school desert analysis to understand growth opportunities, and support networks in their decision making.
Invest in community engagement and entry strategies for supported operators, ensuring their success in years zero and one.
Recruiting new, innovative models to the Urban Core of Houston, based on parent demand, and ensuring authorization approval with the TEA, buy-in local stakeholders.
Recruit and source new school model providers and school leaders for school creation and school turnaround
Identify, vet, cultivate new partners that can provide comprehensive leadership training and coaching
Fulfilling the required responsibilities of being a senior leader on the Good Reason Houston Team requires:
Strong organizational skills – Utilizes logical, systematic and orderly procedures to meet objectives. Demonstrates ability to manage multiple projects and work streams independently.
Flexibility – Agility in adapting to change, thrives in a dynamic and ever-changing environment; creativity and innovative thinking skills to respond to emerging needs.
Strategic mindset – competently creates strategies that lead to impact. Manages multiple short-term and detailed projects, committees, and initiatives seamlessly, while staying focused on the long-term objectives.
People orientation – The job demands a positive and constructive view of working with others. There will be a high percentage of time spent listening to, understanding and successfully working with a wide range of people from diverse backgrounds to achieve “win-win” outcomes.
Sense of Humor- someone who is honest, transparent and does not take themselves too seriously.
Effective Decision-making – Demonstrates ability to consistently make sound decisions.
Empathy in Leadership – Deep care and concern for being a conscientious and effective manager of others
QUALIFICATIONS
We’re seeking candidates who excel in relationship-building, are results-oriented, and have strong project management skills. You should have:
A track record of developing and maintaining strong relationships with and among a diverse group of stakeholders.
Excellent organizational skills, with a demonstrated commitment to meeting a high bar and a history of getting things done even in the face of obstacles and ambiguity. As Good Reason Houston is in “start-up mode,” we look for candidates who can be flexible in changing environments.
A data and research orientation – including a curiosity and urgency around data collection and analysis, and its ability to inform decision making.
Experience managing multiple projects and the ability to manage teammates and stakeholders on short-term projects.
Passion about the mission, vision, and goals of Good Reason Houston and how this position contributes to the organization’s success.
Knowledge of the charter school development and start-up process, preferably as a practitioner in a prior role; experience working with charter schools is required.

City Year Dallas is seeking a dynamic and experienced Donor Relations Manager who will contribute to the site’s growth and impact by ensuring an exceptional donor and prospect experience that deepens relationships and expands our base of support through stewardship, special events, and effective communication. Reporting to the Development Director and working closely with the Executive Director and board members, the Donor Relations Manager is responsible for ensuring site meets quarterly and annual revenue goals by maintaining development operations, leading donor stewardship, and managing events and communications. This position will play a critical role by assisting the Development Director in the creation and successful execution of a substantial and sustainable development program, by facilitating beneficial corporate and individual relationships, increasing effectiveness of volunteer engagement and recruitment, The ideal candidate must take a creative approach to donor engagement opportunities and have a hunger to build relationships. Paramount to this position is exceptional organizational skills, the ability to work with a high degree of independence, and juggle various projects at once, while maintaining a clear view of how each project supports the organization’s mission and fulfills the donor’s expectations.
Job Description
Oversee and Manage Development Operations: Maintain donor and revenue databases, manage gift transmittal forms, participate in national gift processing calls and webinars, create weekly progress and analysis reports pertaining to revenue, records and campaigns, create campaign and donation pages in collaboration with HQ, ensure accurate donor records for events, mailings, donors, etc., and coordinate and support weekly development team meetings and monthly pipeline meetings.
Donor Stewardship, Recognition, and Ongoing Engagement: Successfully retain at least 90% of current City Year Dallas donors by managing appropriate frequency of outreach, reporting, communication, appreciation and involvement. Implement customer relationship management process, support ongoing stewardship and grant deliverables of Team Sponsors, Lead Partners, Program Sponsors, Red Jacket Society members, create pledge agreements, invoices and reminders, and craft gift acknowledgement letters.
Events: Lead the development team to leverage City Year Dallas events to increase donor engagement, such as Opening Day, MLK Day, Graduation and school visits. Create and oversee corporate sponsor events during the 2019-2020 school year aimed at engaging volunteers as potential individual donors. Serve as Event Producer for all development related events, including specialty market events, and oversee all event logistics, including planning, vendors, look & feel, staffing and day of logistics. Lead event committee meetings and drive work plan. Prepare event lists and processes, including Save the Dates, invitations, reminders, and thank you's. Manage Salesforce events module.
Marketing and Communications: Support the marketing and communications efforts of the City Year brand by serving as site Brand Manager, and designing and creating publications and email communications as well as localizing communications from City Year National Office. Create and manage site website event collateral, including digital. Utilize social media to increase visibility and brand awareness of City Year’s work in the local Dallas area.
Community Representation: Represent City Year at community functions to establish and deepen potential and current donor relationships. Interact authentically with prospects at events to establish and deepen potential and current donor relationships.
Additional Site and Team Support: Support with AmeriCorps member development and trainings for donor-facing engagements such as school meet and greets and events. Partner with City Year Dallas departments and staff, stakeholder engagement, event and service day participation and cross-departmental committees as needed to ensure site-wide goals are met.
Qualifications Needed
· Minimum two years professional work experience: prior experience in a database management as well as knowledge of CRM database required; SalesForce experience preferred
· BA/BS degree
· Proven track record building relationships with corporations and/or high net worth donors.
· Strong networking and relationship management skills.
· Strong initiative and ability to work independently to achieve goals.
· Experience planning and executing successful individual donor cultivation and retention events.
· Excellent written, oral, and digital communication skills that are effective with a diverse range of audiences including board members, volunteers, internal staff, donors, executives, potential funding partners and all constituencies.
· Efficient time management skills: ability to meet deadlines and prioritize multiple projects.
· Demonstrate a willingness to work in a collaborative and strong team-based organization.
· Ability to convey a high degree of commitment and passion for mission of City Year
· The knowledge and ability to create, execute and/or support, and oversee a comprehensive donor acknowledgement and recognition plan, including advising on complex and carefully orchestrated cultivation events and programs for the major donors.
Compensation and Benefits
Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.
City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems.
POSITION OVERVIEW: The Customer Service Representative III reports directly to the division director and serves in a critical role as the first point of contact between educators and the agency. This energetic and highly motivated individual pulls from a repertoire of outstanding customer service skills to respond daily to a significant volume of telephone calls, email inquiries, and Help Desk tickets in a positive, accurate, and efficient manner. The Customer Service Representative assists individuals with creation of online educator accounts and assists others with locating key information related to educator preparation, testing, and certification. Applicants who are strongly being considered for employment must submit to a national criminal history background check. Additionally, please be sure to respond to the short answer prompts found in the supplemental questions. These responses should be attached to application submission.
ESSENTIAL FUNCTIONS
Answers a high volume of telephone calls and supports educators in the creation and maintenance of TEA online accounts
Responds to numerous email inquiries and help desk tickets and performs follow-up as needed
Processes demographic changes to educator records (e.g., name, date of birth)
Accesses multiple certification databases using a personal computer to communicate and assist customers
Accurately documents details of customer interaction and records status via notes in the agency systems
Qualifications
MINIMUM QUALIFICATIONS: Education: High School Diploma or GED
Experience: At least 2 years of experience in customer service work including support of web applications.
Substitutions: Experience and education may be substituted for one another.
OTHER QUALIFICATIONS:
Excellent verbal and written communication that transcends across a variety of audiences
Meticulous attention to detail with an ability to produce quality work in a fast-paced environment
Effective and appropriate use of technology, including web application software using standard browsers and Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)
Strong prioritization, time management, and organizational skills
Documented history of regular, punctual work attendance and acceptance of the Monday through Friday 8:00am to 5:00pm work schedule
A positive attitude and professional demeanor to support colleagues in achieving division goals
Highly skilled in developing and maintaining effective working relationships with a variety of individuals and groups, internal and external to TEA
Flexible, adaptable to change, and able to work under stressful conditions, including interruptions and short deadlines
A desire to self-reflect, give/receive feedback, and continuously improve
Ability to work both independently and engage in a collaborative, results-oriented team environment
No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted.
As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, age, sex, disability, or veteran status, unless an applicant is entitled to the veteran’s preference.
Additional Military Crosswalk (occupational specialty code) information can be accessed here .
This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency.

Background: Today’s college student has changed; they’re now 74% post-traditional - older than 24, working 30+ hours, or caring for a dependent - but only 16% ever graduate. This means 45 million Americans started college but have not yet earned a degree. These students need an option that’s flexible and supportive, but the traditional higher education system wasn’t designed to meet their needs.
At PelotonU, we redesigned the college experience to ensure it’s built for ALL of today’s students by combining high quality, self-paced online education with relational support. We spent the past seven years proving the model ; now, we’re launching an innovation lab to both test new iterations of our model and grow the national community of practitioners. We will serve 4,000 students by 2021 - 3,500 through new organizations we help start, and 500 through our work in Austin.
That’s where you come in. As our first Chief of Staff, you’ll lead our team from nimble start-up to strategic, focused non-profit. While we double in size over two years, you’ll think about the big picture, shepherd projects that overlap across programs, and see obstacles around the corner before we get there. You’ll start by working with the COO on logistics and execution and grow into leading Austin strategy. Responsibilities include managing special projects, optimizing and running operations, and coordinating hiring and talent development.
You are a leader who can oversee both strategy and implementation.You’re focused on the right things but can also roll with the punches. You’ve managed teams and projects, are happiest with numbers and data, and think booking travel for someone is an act of service. You always look for ways to improve - be it yourself, a student survey, or an internal system. Your organizational systems are the envy of your colleagues. Sound like you? More details below.
In the First 6 Months, You’ll Spend Your Time:
Serving as a thought partner to the COO as she plans through 2021
Aiding the ED with major donor communication, reporting, and gratitude
Manage part-time student support staff
Drafting key communications, agendas, and documents for the Exec team
Executing key operational routines like payroll, basic finance, and invoicing
Coordinating hiring and conducting initial screens
Executing staff meetings and staff culture events
Over Time, You’ll Start To:
Lead organization-wide projects, like overhauling Salesforce and our data systems
Collaborate with the COO to optimize organizational and system design, prioritize what PelotonU needs most, and marshal the necessary resources
Own the student experience through to graduation
Lead staff meetings, plan professional development, and foster a healthy staff culture
Facilitate annual goal-setting and planning for our Austin-based work; oversee program data, and propose and execute new strategies
Manage through others to achieve extraordinary results; opportunity to manage staff directly
Oversee hiring and talent development need
A few good reasons to join the team
Prepares you for senior leadership position at PelotonU or elsewhere
Autonomy to shape the role and influence the direction of the organization
Compensation from $60,000 based on experience
Work from coffee shops when you need to and take vacations when you can. We’re all about #selfcare
Shape the future of 21st century higher education
Things We’d like to See
Ready to commit for at least 2 years
At least 6 years experience in a related field
Prior experience in project management, hiring, and managing a team
Comfort with financial statements and models
High data analysis skills with Salesforce experience
A track record of getting stuff done - you regularly create order from chaos

Manager, Talent &amp; School Improvement
Type: Full Time Min. Experience: Mid Level
ABOUT GOOD REASON HOUSTON
Good Reason Houston’s vision is that every child, in every neighborhood, excels in a world-class public school and thrives in the Houston of tomorrow. The organization partners with school districts, community leaders, families, and educators to achieve its mission of increasing the number of students learning in a high-performing school. To grow more great schools in every neighborhood in Houston, the organization focuses on four key strategic levers: Driving System Innovation, Developing Game-changing Educators, Advancing Equitable Access, and Engaging the Community.
ABOUT THE ROLE
Good Reason Houston is seeking a Manager of Talent &amp; School Improvement who is results-oriented, passionate about educator recruitment, development, and retention, and excited about working in a start-up environment. The Manager will have the unprecedented opportunity to impact Houston’s educator workforce and ultimately influence student outcomes at a city-wide level. The role will drive partnerships with higher education, school districts, and community stakeholders to accelerate access to high quality preparation programs and elevate statewide perceptions of teaching. This position reports to the Senior Manager of Talent and School Improvement and will play a key role in ensuring that Good Reason Houston realizes its vision that every child, in every neighborhood, excels in a world-class public school and thrives in the Houston of tomorrow. RESPONSIBILITIES
This role will evolve as the needs of the team evolve and as the education landscape in the state and region shifts. Responsibilities include: 1. Accelerate city-wide teacher recruitment efforts:
Build and maintain strategic relationships with higher education, alternative preparation programs, and school districts to increase the number of applicants enrolling in high quality teacher preparation programs.
Provide technical assistance to partners to engage more strategically with recruits, school district partners, and community college partners.
Collect and monitor teacher recruitment and attrition data across all partners.
Define additional opportunities along the preparation pipeline to support teacher enrollment in high quality preparation programs, such as pre-teaching opportunities for community college students, undergrads, and high school students.
Determine and coordinate outreach opportunities for teacher recruitment, including job fairs, radio, etc.
2. Champion the regional and state vision for elevating the profession of teaching through strategic business, community, and school district partnerships:
Work with local businesses and community partners to execute city-wide events, discounts/offers, and sponsorships.
Coordinate with the Good Reason Houston Communications Team to highlight authentic, diverse voices telling the story of teaching and teacher impact in Houston.
Manage the Good Reason Houston team to prepare for and execute events.
3. Support the hiring, development, and retention of educators in Good Reason partnership schools and programs, including the ACE (Accelerating Campus Excellence) model and the launch of new school models.
Work with school districts and school leaders on leader and teacher hiring.
Support districts in excellent professional development.
Coordinate appreciation events and culture boosts for staff. QUALIFICATIONS
We’re seeking candidates who excel in relationship-building, are results-oriented, and have strong project management skills. You should have:
A track record of developing and maintaining strong relationships with and among a diverse group of stakeholders.
Excellent organizational skills, with a demonstrated commitment to meeting a high bar and a history of getting things done even in the face of obstacles and ambiguity. As Good Reason Houston is in “start-up mode”, we look for candidates who can be flexible in changing environments.
A data and research orientation – including a curiosity and urgency around data collection and analysis.
Experience managing multiple projects and ability to manage teammates, volunteers, and stakeholders on short-term projects.
Passion about the mission, vision, and goals of Good Reason Houston and how this position contributes to the organization’s success.
Knowledge of teacher recruitment, development, and retention and prior experience in education are preferred but are not requirements.

Family Success Specialist
ABOUT FAMILIES EMPOWERED
Families Empowered is a community-based, women- and minority-led non-profit parent service organization that envisions, one day, all families will have access to schools that work, for them. With a leadership team and staff comprised of multiple first-generation college graduates, we deeply understand the importance of empowered parents, and the positive impact they can have on Texas communities. Each year we reach out to tens of thousands of families in Houston, San Antonio, and Austin through in-person events, our bi-lingual call center, text, and social media, and provide them with free personalized support to help them navigate their many great K-12 school options.
OUR GUIDING PRINCIPLES
Integrity: Conduct all affairs with parents, partners, staff, and donors with integrity and transparency. We are scrupulous and brutally honest about performance data, and courageous in sharing “lessons learned” with those who might benefit fr om our missteps, or help us correct them.
Value Creation: Ensure that all our actions focus on creating maximum value for families we serve and are oriented toward empowering others to improve their lives. Hold yourself and others accountable.
Empathy: Honor each other and lead with understanding; although we work at scale to solve an urgent problem, we strive for quality, personalized interactions with our customers and each other.
Humility: Exemplify humility and intellectual honesty. Constantly seek to understand and constructively deal with reality.
Optimism: Face questions and challenges with hopefulness and confidence. Maintain a sense of possibility when serving families and each other.
Listening: Seek input from our customers as frequently as possible in order to deepen and broaden our relevancy and impact.
Collaboration: Understand that we alone cannot provide everything that families need to access excellent schools; we initiate and maintain strategic partnerships and collaborations with like-minded organizations.
ROLE OVERVIEW
NOTE: APPLICANTS FOR THIS POSITION MUST SPEAK AND WRITE FLUENTLY IN ENGLISH AND SPANISH. This position requires the willingness and ability to speak with parents in English and Spanish most of the time. A one (1) month contract will initially be offered to the successful candidate, with the possibility for a full-time offer after one month.
In order to support parents of K-12 children in Austin, San Antonio, and Houston who are struggling with finding the right school for their child, Families Empowered relies on Family Success Specialists as a critical part of our team. These specialists are charged with providing direct phone outreach to parents, and to handle inbound calls with an exceptional level of customer service, maturity, and desire to help families.
The Family Success Specialist will deliver the highest standard of customer service.
This is an hourly ($14/hour), paid opportunity.
PRIMARY RESPONSIBILITIES
• Person-to-Person Calling Campaigns • Calls parents to inform them about immediate school enrollment opportunities for their child. • Updates customer record in Salesforce database, as needed. • Works with communications team to reach calling campaign goals; recognizes team support opportunities and appropriate solutions. • Ability to troubleshoot technical issues as they arise. • Communications and Marketing Support, including but not limited to: • Call parents for other calling campaigns or purposes. • Monitoring and responding to incoming phone calls for the Families Empowered organization; routing callers to the correct teammate. • Translation support (written) for parent-facing communications (including emails, flyers, website, and other design collateral). • Staff the Families Empowered table at events (during work hours, in the evenings, and on weekends, as needed). • Other tasks, as directed by the Operations Manager.
FUNCTIONAL SKILLS REQUIRED
Ability to communicate with parents in Spanish verbally and in writing, without assistance.
Exceptional level of self-motivation, detail orientation, customer driven focus, and time management skills is non-negotiable.
Highly relational: strong communication skills with a focus on speaking to diverse audiences.
Minimum competence in computer software, such as Microsoft Office.
A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation.
Passion for making a difference in education and believes that all children should have access to an excellent education, regardless of income.
FUNCTIONAL SKILLS PREFERRED
Some degree of experience with working directly with parents, ideally in an education setting (either volunteering at school/s, working for schools, or for another service-based organization or non-profit)
Familiarity with working with a customer database (ex: Salesforce)
CHARACTER SKILLS REQUIRED
• Impeccable integrity, honesty, and punctuality. • Flexibility in roles, responsibilities, and procedures. • Ability to work within a team to accomplish project goals. • Intolerance for mediocrity, strives for excellence in all aspects of work. • Ability to have fun and keep a positive attitude in performing repetitive tasks. • Self-starter who takes initiative, is able to work independently and has willingness to take on any task.
Passion for the Families Empowered mission.
TRAVEL : Requires up to 15% travel within the Houston metro area and the occasional trip to Austin and/or San Antonio. Mileage will be reimbursed for required travel between the office and event sites. Requires a valid driver license.
Work Conditions : Work is performed in an office setting, with some participation in outdoor activities required.
BENEFITS
Families Empowered offers the following:
Health insurance (employee covered at 60%)
Short Term Disability coverage (100% employer paid)
Voluntary dental, vision, life insurance, and long-term disability insurance.
20 PTO days and 15 Paid Holidays annually, once offered full time employment.

What do you do all day?
At NMSI, our people mean everything to us, they are the lifeblood of the organization. Without our staff, NMSI is just an idea. As a key member of the Human Capital Team, the Coordinator, Talent Acquisition will play a critical role in supporting the functions that enable our organization to successfully recruit, hire and onboard top talent. Specifically, the Coordinator, Talent Acquisition will support critical work streams like talent acquisition, new staff onboarding, and workforce management.
The Coordinator, Talent Acquisition reports to the Manager, Talent Acquisition. This full-time role is based out of Dallas, Texas.
What are the details?
Support internal and external hiring processes for full-time and part-time staff vacancies aligned to our team’s recruitment workplan , including candidate communication and cultivation
Manage the administrative functions of our organization’s onboarding program
Assist with the hiring of temporary staff and independent contractors, as needed
Manage the candidate flow through the applicant tracking system
Schedule candidate interviews and travel accommodations for full-time staff vacancies
Manage the team’s shared inboxes and responding to folks promptly
Support pre-employment screening for regular, seasonal, and temporary staff
Practice confidentiality and professional behavior in all formal and informal interactions with staff and personal data
Maintain a basic level of knowledge of relevant employment laws and talent acquisition best practices
Model inclusive behaviors and embrace all dimensions of diversity in the organization
Complete other duties as assigned
What are we looking for?
Education & Experience – You have a bachelor’s degree and have worked in a professional capacity for at least three years; recruitment experience is a plus
Inclusive – You can work effectively with people regardless of their age, gender, race, sexual orientation, ethnicity, religion or job type—or any other factor that makes us unique!
Organized & Productive – You are a master at planning your day and not letting distractions come in between meeting your goals
Reliable – You can work effectively with minimal supervision, but you also know when to ask for help
Flexible – You are comfortable working in an ambiguous environment with competing priorities; you’re willing to travel a few times throughout the year when necessary
Growth Mindset – You learn from failure and crave feedback because you know that it makes you better; you are also not afraid to give feedback to your manager or colleagues
Tech Savvy – You embrace technology as a tool to enhance your work effectiveness but not a tool to replace hard work
Sense of Humor – You don’t take yourself too seriously; work hard play hard is your mantra
Want to learn more?
The National Math and Science Initiative is a national nonprofit organization dedicated to transforming math and science education in today’s classrooms and ensuring that all students have the knowledge and skills to thrive in the global economy of the 21st century. Founded in 2007, NMSI began by dramatically improving student participation and success in rigorous Advanced Placement math, science and English courses in 85 courses across seven states. Today, NMSI has scaled its proven program to serve more than 1.5 million students, 50,000 teachers, 1,000 high schools and 45 universities across 40 states, and is having a demonstrable and lasting impact on student outcomes.
NMSI Next , our five-year strategic plan, deepens our commitment to transform our current programs. In doing so, we will also launch a bold approach to partnering with school systems that drives outcomes not only at the student and school system levels, but also at the regional and national levels. NMSI Next is anchored on the concept that the whole will be greater than the sum of the parts and that our teamwork and program work go hand in hand. Additionally, we believe that our impact at the school system, regional, and national levels will reinforce itself to ensure population level outcomes.
We believe STEM education is the greatest lever to accessing opportunity, and is unmatched in unlocking student potential.
Specifically, NMSI Next will implement the following strategic levers so that all students, especially those furthest from opportunity, thrive and reach their highest potential as problem solvers and lifelong learners, pursue their passions and tackle the world’s toughest challenges.
Catalyze bold thinking and enduring solutions for all students nationally
Collaborate with regional stakeholders to drive sustainable changes
Provide school systems a world class K-12 solution set
Build a strong, sustainable, and nimble organization positioning us to deliver exponential impact
The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
National Math + Science Initiative (NMSI) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NMSI complies with applicable state and local laws governing non-discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Site Social Worker/Counselor is responsible for designing and implementing a mental health support program for City Year San Antonio. The Site Counselor will provide direct services to AmeriCorps members as well as coordinate groups and training workshops for staff and corps. The ideal candidate is a strong and proactive independent worker with an excellent track record, strong organizational, communication and facilitation skills. This is a 9-month contract position (September-May).
Job Description
In order to be successful in this role, the Site Social Worker/Counselor will:
1.) Facilitate individual sessions or interventions with Corps Members for individual socio-emotional support or crisis intervention.
2.) ​Provide mental health services within the NASW code of ethics, the Mental Health Act and the ACS Code of Ethics.
Assess client needs, risks and strengths with accuracy
Plan, implement and evaluate effective interventions and service plans by helping clients to identify problems and possible solutions
Use effective therapeutic communication skills (active listening, open-ended questions, non-judgmental, client-centered, empathy, conflict resolution, and de-escalation)
Document clinical services in accordance with AmeriCorps guidelines and professional standards
Create a termination of services plan with client and/or group upon the end of services received
3.) Develop and implement the communication system to interact and schedule with corps members.
4.) Design and facilitate social work groups and training workshops for staff and corps members.
In order to succeed in this role, the Site Social Worker/Counselor must be able to:
Manage Relationships: Strong interpersonal, mediation, negotiation and conflict resolution skills.
Communicate: Understand the purpose of communication and use appropriate method of communication for the situation. Display active listening skills. Respond to phone and email messages from City Year staff and corps members in a timely manner. Use discretion when sharing information. Establish a system for information sharing and follow-up.
Qualifications
Master’s degree in Social Work; LCSW
Master’s degree in Counseling; MACI or LPC
Sensitivity to private information and ability to maintain professional boundaries
Experience in working with 17-24 year olds
Ability to work with individuals and groups from diverse backgrounds
Flexibility, resourcefulness, enthusiasm and high energy
Ability to work scheduled evenings
Criminal background check required
Compensation and Benefits:
Compensation commensurate with experience. This is a 9 month contract position.
City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year Dallas is seeking a dynamic Individual Giving Manager who will be responsible for leading efforts to steward and recommit $85,000 from current individual donors and identify and secure at least $160,000 in new gifts in the 2019-2020 school year. As a key member of the site’s development team, the Individual Giving Manager will work in partnership with the Executive Director, Director of Development, and local Advisory Board to increase overall private sector investments in City Year Dallas. The Individual Giving Manager maintains a sophisticated and nuanced understanding of current and prospective donors' and members' interests, enthusiasms, connections, and relationships with City Year Dallas, in order to advance successful engagement, cultivation, and stewardship strategies. The ideal candidate must take a creative approach to opportunities and have a hunger to build relationships. Exceptional organizational and written and verbal communication skills are necessary for this position, as is the ability to multitask, meet deadlines and achieve results in a team environment.
Job Description
Individual Donor Acquisition Strategy: Manage a pipeline of individual giving prospects and increase by 20% annually, with a goal of securing at least $245,000 in individual and/or family foundation support. Identify current donors with increased giving potential and collaborate with team on strategy to increase gifts. Research prospects by scanning annual reports, gala sponsorships, etc. Take lead on soliciting leadership gifts and multi-year investments and collaborate with corporate team to leverage individual support from corporate partners. Donor Recognition and Ongoing
Engagement: Successfully retain at least 90% of current City Year Dallas individual donor relationships, managing appropriate frequency of outreach, communication, appreciation and involvement. Recommend new engagement opportunities and implement best practices for current and future donors. Create opportunities that enable current champions to engage their networks and expand our community. Cultivate and engage new individual prospects weekly. Ensure proper and timely recognition of donors and ongoing stewardship. Maintain accurate records and donor information in database.
Events: Work with the development team to leverage City Year Dallas events to increase individual giving, such as Opening Day, corporate team sponsor service days, and school visits. Create and oversee at least one individual donor cultivation event during the 2019-2020 school year aimed at engaging potential individual donors. Senior Staff and
Volunteer Partnership: Leverage the Executive Director, other senior City Year staff locally and nationally, and the City Year Dallas Board and Development Committee to deepen and solidify individual donor relationships. Marketing and
Communications: Support the marketing and communications efforts of the City Year brand by designing and creating publications and email communications as well as localizing City Year is committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply. communications from City Year National Office. Utilize social media to increase visibility and brand awareness of City Year’s work in the local Dallas area.
Community Representation: Represent City Year at corporate and community functions to establish and deepen potential and current donor relationships. Interact authentically with prospects at events to establish and deepen potential and current donor relationships. Additional Site and Team Support: Support with AmeriCorps member development and trainings for donor-facing engagements such as school meet and greets and events. Partner with City Year Dallas departments and staff, stakeholder engagement, event and service day participation and cross-departmental committees as needed to ensure site-wide goals are met.
Basic Qualifications:
Minimum five years professional work experience:strong knowledge base of all aspects of fundraising with a strong emphasis on individual giving/major gifts program
Proven track record building relationships with high net worth donors.
Strong networking and relationship management skills.
Strong initiative and ability to work independently to achieve goals.
Experience planning and executing successful individual donor cultivation and retention events.
Strong research skills—ability to identify and research individual donor prospects.
The ability to lead and motivate a diverse team of volunteers to meet fundraising goals
Systems capability to ensure accurate maintenance of records to track donors, evaluate progress to goals and generate reports
Bachelor's degree required
Additional Qualities Needed:
Knowledge of the Dallas/Fort Worth area high net worth community via local business, civic, and cultural networks desirable.
Efficient time management skills: ability to meet deadlines and prioritize multiple projects.
Demonstrate excellent written, oral, and organizational skills; highly detail oriented.
Demonstrate a willingness to work in a collaborative and strong team-based organization.
Sets high expectations for self and others s/he is leading and holds self and team accountable for performance goals.
Ability to manage and motivate a community to achieve goals.
Passion for education and youth development.
Thrives in diverse, youthful, high energy, entrepreneurial environment.
Compensation and Benefits
Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.
City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Operations Manager will support the day-to-day operations of the site, playing a critical role in ensuring staff and corps have the necessary tools and resources to drive student impact and operational excellence. Reporting to the Chief of Staff, the Operations Manager will be responsible for the management of all-office related issues including: budget and expense tracking (including processing of accounts payable and receivable), uniform management, vendor relations, and facilities. The Operations Manager will also serve as the technical support representative of all Information Technology concerns (computers, mobile hotspots and web-based systems), human resource support to staff hiring and professional development, and site event programmatic support as led by the Chief of Staff. The Operations Manager ensures that the City Year San Antonio (CYSA) office is a place of civic engagement, functions smoothly in general operations, and represents the City Year mission.
Responsibilities
In partnership with the Chief of Staff, the Operations Manager will support the site through the support of:
Office & Site Operations
Maintain relationships with building management and vendors to proactively address issues in a timely manner
Manage policies and procedures of site and communal office space to ensure consistent organization and cleanliness
Manage the organization and inventory of the CYSA storage shed
Establish or improve operational processes and procedures to ensure the site runs smoothly and efficiently
Manage assets, space and inventory and ensure policies are implemented and followed. The Ops manager will serve as site administrator of all computer hardware and work with the National information technology staff to assure high quality of customer service to users
Target and assess IT issues and needs at the site-level
Manage site-wide calendar and ensure the site calendar is consistently up to date
Maintain adequate office supplies and materials
Serve as lead for phone coverage during office hours for CYSA’s main line
Serve as additional support to the Executive Director as needed
Write and distribute site's Week Ahead newsletter
People Strategy
In partnership with the Chief of Staff, the Operations Manager will:
Coordinate applicant interviews and hiring process for open positions
Work with hiring managers on processing of all new hire processes for staff
Serve as a resource to staff and corps regarding insurance and payroll questions
Support Chief of Staff in planning and executing staff meetings and retreats
Site Events and Program Support
Attend and support the production of special site-wide events, including: Opening Day, Graduation Day, Kingdom for Kids Playground Builds, MLK Day Initiatives, and 18 Minute Networking.
Manage Kingdom for Kids Playground Build Committee
Provide programmatic and logistical support to the Chief of Staff and Development Team to ensure whole-site preparation and readiness for event execution
Oversee all non-Specialty Market Event venue reservations and catering orders
Budget & Finance Management
Serve as the site staff point for fulfilling supplies/order requests (e.g. Staples, Amazon)
Administer site financial processes including Walmart/Sam’s card receipts, petty cash reimbursements, supplier requests, invoices, etc
Train and support staff in purchasing systems and structures
Coordinate travel arrangements for staff and corps travel
Manage the budget tracking process for CYSA departments, including school teams
Manage the operations department budget and work in partnership with the Chief of Staff to ensure fiscal responsibility across the site
Support the Chief of Staff during the annual site budget planning process
AmeriCorps Member Experience and Engagement In partnership with the Chief of Staff, support the Impact team on key aspects of AmeriCorps Member (ACM) Experience:
Collaborate with the Recruitment & Admissions team and Chief of Staff to engage confirmed AmeriCorps members
Support registration and onboarding of new AmeriCorps members
Manage uniform and nametag ordering and distribution of uniform parts to corps and staff, including monogramming team sponsor jackets.]
Coordinate the fingerprinting process for ACMs
Coordinate ACM annual bus passes with VIA Metropolitan Transit
Review any flyers, letters, or other information created by ACMs for school-wide events in accordance with City Year’s Brand Management policies
Occasional support of school team in-kind pick-ups as requested
Participate in Organizational Initiatives :
Devote up to 10 days a year to AmeriCorps and/or staff member recruitment process.
Attend and help mobilize staff for site-wide events like Opening Day, Power of Women Luncheon, Martin Luther King, Jr. Day, Annual Ripples of Hope Celebration Dinner, Graduation, and other site-wide events.
Take lead on at least one extracurricular ACM/staff service experience (e.g. Corps Council, Playground Build, Spring Break, MLK Service, etc.)
Other duties as assigned: The Operations Manager will assume other tasks as delegated by their supervisor.
Required Qualifications
BS/BA degree or adequate years of relevant experience
2-3 years of administrative or project management experience
Extremely organized and superb attention to detail
Experience working in teams to achieve common goals
Experience building successful partnerships to achieve mutually beneficial outcomes
Excellent communication skills including professional demeanor in communicating in person, email, or via phone
Excellent interpersonal skills and demonstrated active listening skills
Passion for providing support for both peers and senior leadership
Positive can-do attitude
Professional work ethic and ability to manage information and confidentiality
A demonstrated ability to work independently, meet concurrent deadlines, organize time and priorities, and work well as a dedicated member of a team
Proficient of all Microsoft Office applications, especially Outlook, Word, Excel, and PowerPoint
Ability to work long hours and some evenings and weekends as needed
Strong connection to City Year’s Values and mission
Possess a valid driver’s license and vehicle
Compensation and Benefits
Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.
City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Responsibilities • Assist the Chief Strategy and Development Officer in the planning, coordination, and preparation of state grant applications and budgets, including Title I, Title II, School Improvement Grant, and other state and federal grants. • Execute with exceptional fidelity PLA’s proven resource allocation process. • Ensure grant budgets are aligned with network ’s strategic plan, and in compliance with all state and federal requirements. • Write applications for competitive government grant opportunities. • Research, identify and qualify funding opportunities from government sources. • Develop a deep understanding of the PLA platform to ensure integrity and quality of applications and budgets. • Coordinate efforts with internal departments and outside agencies to effectively secure and renew state and federal funds. • Ensure timely submission of projects, amendments, reports, etc. • Assist with the preparation for partner/donor site visits. • Provide technical assistance for key stakeholders as assigned. • Remain up-to-date on changing laws and requirements. • Willingness and ability to work some evenings and weekends. • Light travel to training, conferences and meetings as required. • Perform all assigned tasks in a timely and efficient manner. Qualifications • Bachelor or higher degree from an accredited university, preferably Education and Business related field. • 2-4 years of budgeting, grant writing/administration experience in K-12. Successful experience in fast-paced entrepreneurial environments preferred. • Superior writing, research, and project management skills. • Ability to develop, maintain, and analyze budgets. • Knowledge of federal and state grant guidelines. Proficiency in interpreting federal law and state rules. • High proficiency with Excel. Knowledge of productivity software including but not limited to Word, spreadsheets, and web-based applications. • Must be able to simultaneously execute multiple assignments with quality and follow through on all aspects of the position. • Adhere to the highest ethical standards. Demonstrate empathetic disposition and good judgment. • Capacity to listen to management direction and solicit feedback to improve performance. • Dependability, humility, sense of humor, and strong commitment to PLA’s mission and the communities we serve.
Home Office The Grant Writer is a remote, home office position. A quiet working environment with high-speed internet is required . Employees supply their own cell phone and computer . Please note that only candidates capable of working in the US Pacific and Mountain Time Zones are currently considered .

Summary
The Grant Writer is a full-time position primarily responsible for the writing and development of response to RFPs; government grant application; and foundation proposals and reports.
Background
Entrepreneurial Ventures in Education is a non-profit organization working to improve the educational performance and life opportunities of children who live in underserved communities. Our flagship program, Phalen Leadership Academies, is a school turnaround operator that works to transform underperforming schools into high-quality schools that children need and deserve.
Founded in 2013, PLA is currently serving over 5,000 children across 14 schools. Over 90% of PLA scholars are eligible for free school meals. We have developed a model that has successfully partnered with public schools and districts to raise student achievement, consistently transforming underperforming schools into A-rated schools. Our scholars experience significantly higher academic growth both at the local level and nationwide. Core pillars of the PLA model include rigorous curriculum; a coaching cycle that grows educators; daily enrichment opportunities; and authentic partnership with families.
At PLA, we believe that with the right education, all children can fulfill their tremendous innate potential.
Position Overview The Grant Writer will help maximize financial support to Phalen Leadership Academies by developing compelling responses to operator management opportunities, and seeking foundation and government grants that can increase the margin of excellence at our schools.
Working under the supervision of the Chief Strategy and Development Officer, the Grant Writer will support the achievement of ambitious business development goals through research, analysis, writing, and editing for a broad range of audiences. The Grant Writer should exemplify intelligence, logic, empathy, tenacity, authenticity, and optimism. Ideally, you enjoy utilizing the writing process to go beyond a superficial response and do not quit until you find real substance. You are suspicious of answers that seem too easy and always want to know more. You are an optimist and hold a genuine belief in the potential of our students and communities that never falters.
While the combination of a background in public education and large-scale grant writing experience is not a requirement, you should ideally have a solid track record in one of the two areas; have worked in a fast-paced, high performing environment; and be prepared for a steep learning curve.
Essential Responsibilities · Write RFI responses for school management opportunities, as well as government and foundation grant proposals. · Develop interim and final grant reports. · Prepare project budgets and write budget narratives. · Research, identify and qualify funding opportunities from foundation, and government sources. · Initiate ongoing communication with key staff to analyze funding needs, gaps and opportunities. · Execute with exceptional fidelity PLA’s proven business development process. · Develop a deep understanding of program content to ensure integrity and quality of proposal writing. · Collect and synthesize information about PLA programs as needed to make strongest case for support. · Manage efficient operational system to ensure accurate records and timely communication with funders; oversee grants calendar and maintain up-to-date database records for institutional partners. · Support fundraising for PLA’s summer learning and STEM programs. · Develop materials showing progress of PLA programs for donor updates and ongoing communications. · Perform other duties as assigned.
Qualifications
· Bachelor’s Degree required. · Broad knowledge of the principles and practices of writing winning proposals. · Combination of a background in public education and large-scale grant writing is highly preferred. Interested applicants should have a proven track record in at least one of the two domains and be prepared for a steep learning curve. · Successful work experience in fast-paced entrepreneurial environments. · 3-4 years of professional writing and project management experience, with a record of strong and creative problem solving. · Demonstrated superior writing, research, project management and organizational skills. · Must be able to simultaneously execute multiple assignments with quality and handle complex tasks in a fast-paced environment. · Adheres to the highest ethical standards, demonstrates empathetic disposition and good judgment. · Ability to understand the needs and interests of public agencies and foundations in order to communicate the short and long-term goals and priorities of PLA in a manner that is aligned . · Ability to handle problems as they occur, and follow through on all aspects of the position. · Ability to analyze and synthesize data and information from multiple sources and develop comprehensive recommendations. · Willingness and ability to work some evenings and weekends. · Knowledge of office and productivity software sufficient to function smoothly in a highly technology-based environment ( including but not limited to word processing, spreadsheet , database, email, and web-based applications ) . · Dependability, humility, sense of humor, and strong commitment to PLA’s mission and the communities we serve.
Home Office The Grant Writer is a remote, home office position. A quiet working environment with high-speed internet is required . Employees supply their own cell phone and computer .
Please note that only candidates capable of working in the US Pacific and Mountain Time Zones are currently considered .

Longing to work for a forward-thinking, fast-paced tech company? Catapult your career by joining CSC Corptax, the market leader in business process and automation solutions for corporate tax. Our cloud-based applications set the trend for financial technology and attract tech-savvy individuals who get an adrenaline rush from creative success. You'll hang with some of the brightest tax technology minds in Plano and improve business processes for the world's most recognizable companies. Our casual, high-energy setting fosters independent thinking and new ideas. A solid salary and benefits package to complement your professional growth for a new level of job satisfaction. We are seeking highly motivated, enthusiastic individuals to join CSC Corptax in our Plano, TX office. Visit our website at: . Position: Training Coordinator The Training Coordinator is involved with all administrative functions and requirements related to Education Services events. The purpose of such sessions is to increase the users understanding and utilization of our products. The Training Coordinator will play an integral role in ensuring the trainers remain focused on learning objectives not the administrative coordination efforts. Experience: 3-5 years administrative experience in a corporate environment; High School diploma, Associates degree preferred Desired Skills: Proficiency with Microsoft Office tools is desirable. Strong Microsoft Excel skills preferred Experience with Learning Management Systems, Oracle NetSuite and WebEx is preferred. Business Skills: Event coordination such as, but not limited to, issuing the official session confirmation/cancellation, processing of training requests, training center security card access (as applicable), scheduling of room setup, catering, creation of session documents (sign-in sheets, evaluations), staging of necessary files for group internet-based sessions Manage the tracking, imaging and shipping process for the training laptops Manage the learning management systems to monitor and update offerings, billing related activities, reports and communications Manage the NASBA CPE compliance process and issuance of certificates Maintain the evaluation summaries by event for department and company review Work closely with other Training Coordinators and the Manager, Training Coordination to ensure processes and procedures are understood and followed for coverage and sharing of duties Ability to work effectively in a fast paced, deadline-oriented environment Work environment includes utilizing personal computers and related software applications, with frequent use of keyboard and mouse. Utilizes general office equipment. Frequently sits while performing duties. Lift up to 30 lbs. regularly to included copy paper boxes and laptop boxes Assist others with procedures and projects and seek guidance when necessary Communication: Express ideas clearly and succinctly Prepare clear and concise written communications Develop effective presentation skills Conduct and facilitate meetings Listen attentively and understand the implications of what is said Demonstrate professional conduct in business situations Develop positive, collegial relationships with peers, SMEs, technical support, and managers Demonstrate a positive attitude and eagerness to volunteer for new projects Leadership Effectiveness: Promote skills development across the department Perform effectively as a team member Support team goals and develop your own goals Foster an environment where every level offers ideas to improve any aspect of the team (eg, efficiency, process, morale) Promote teamwork across the organization Provide peers with assistance Read business and professional publications and shares knowledge, innovations and approaches with others Management Effectiveness: Adapt to change in projects and the organization Provide improvement recommendations to support excellence Communicate issues or risks to project leads Provide team members with honest, constructive, and timely feedback, and be able to accept constructive feedback with a positive attitude and honest reflection Seek guidance to achieve the goals of the plan Service Excellence: Ensure quality information is developed for our customers Develop information to support customer needs Seek to understand customer business needs Search proactively for opportunities to exceed customer expectations Back Share Apply Now

Longing to work for a forward-thinking, fast-paced tech company? Catapult your career by joining CSC Corptax, the market leader in business process and automation solutions for corporate tax. Our cloud-based applications set the trend for financial technology and attract tech-savvy individuals who get an adrenaline rush from creative success. You'll hang with some of the brightest tax technology minds in Plano and improve business processes for the world's most recognizable companies. Our casual, high-energy setting fosters independent thinking and new ideas. A solid salary and benefits package to complement your professional growth for a new level of job satisfaction. We are seeking highly motivated, enthusiastic individuals to join CSC Corptax in our Plano, TX office. Visit our website at: . Position: Training Coordinator The Training Coordinator is involved with all administrative functions and requirements related to Education Services events. The purpose of such sessions is to increase the users understanding and utilization of our products. The Training Coordinator will play an integral role in ensuring the trainers remain focused on learning objectives not the administrative coordination efforts. Experience: 3-5 years administrative experience in a corporate environment; High School diploma, Associates degree preferred Desired Skills: Proficiency with Microsoft Office tools is desirable. Strong Microsoft Excel skills preferred Experience with Learning Management Systems, Oracle NetSuite and WebEx is preferred. Business Skills: Event coordination such as, but not limited to, issuing the official session confirmation/cancellation, processing of training requests, training center security card access (as applicable), scheduling of room setup, catering, creation of session documents (sign-in sheets, evaluations), staging of necessary files for group internet-based sessions Manage the tracking, imaging and shipping process for the training laptops Manage the learning management systems to monitor and update offerings, billing related activities, reports and communications Manage the NASBA CPE compliance process and issuance of certificates Maintain the evaluation summaries by event for department and company review Work closely with other Training Coordinators and the Manager, Training Coordination to ensure processes and procedures are understood and followed for coverage and sharing of duties Ability to work effectively in a fast paced, deadline-oriented environment Work environment includes utilizing personal computers and related software applications, with frequent use of keyboard and mouse. Utilizes general office equipment. Frequently sits while performing duties. Lift up to 30 lbs. regularly to included copy paper boxes and laptop boxes Assist others with procedures and projects and seek guidance when necessary Communication: Express ideas clearly and succinctly Prepare clear and concise written communications Develop effective presentation skills Conduct and facilitate meetings Listen attentively and understand the implications of what is said Demonstrate professional conduct in business situations Develop positive, collegial relationships with peers, SMEs, technical support, and managers Demonstrate a positive attitude and eagerness to volunteer for new projects Leadership Effectiveness: Promote skills development across the department Perform effectively as a team member Support team goals and develop your own goals Foster an environment where every level offers ideas to improve any aspect of the team (eg, efficiency, process, morale) Promote teamwork across the organization Provide peers with assistance Read business and professional publications and shares knowledge, innovations and approaches with others Management Effectiveness: Adapt to change in projects and the organization Provide improvement recommendations to support excellence Communicate issues or risks to project leads Provide team members with honest, constructive, and timely feedback, and be able to accept constructive feedback with a positive attitude and honest reflection Seek guidance to achieve the goals of the plan Service Excellence: Ensure quality information is developed for our customers Develop information to support customer needs Seek to understand customer business needs Search proactively for opportunities to exceed customer expectations Back Share Apply Now