Airport Travel Stats to Know Before You Go [Infographic]

Have you ever wondered why so many flights get delayed? Or how much luggage is lost at airports each year? Find the answers to those questions and more in our infographic that highlights the most common airport problems you may encounter before take-off.

Hover your mouse over the green icons below to see the surprising stats

Airport Obstacles — By The Numbers

Nowadays, creating a travel itinerary is the easy part. Getting to your destination on time is still up in the air.

Ticket Desk

Airline fees can add up

Flight change

$150

Unaccompanied minor

$25 – $150

Second bag

$15 – $50

Seat selection

$5 – $15

Waiting Area 1

Flight delays

1/4 of US flights are delayed

Time matters in the likelihood of a delay:

6am – 12% of flights delayed

6pm – 30% of flights delayed

Waiting Area 2

Top causes of delays

Late Arriving Aircraft

35.8%

Air Carrier Delay

27%

Weather

20.2%

Volume

8%

Cancelled Flight

5.3%

Diverted Flight

1.3%

Closed Runway

1.3%

Other

1.1%

Customer Service

Top causes for complaints

Flight Problems

40.5%

Baggage

13.5%

Customer Service

11.3%

Ticketing & Boarding

9.3%

Fares

8.2%

Luggage Claim

Lost luggage

2,000,000 Mishandled baggage reports are filed each year

Empty Runway

Flight cancellations

120,000 Flights are cancelled per year

Cancellations have increased due to shortage in pilots and large tarmac delay fines for airlines

Top reasons for cancellations:

Mechanical

Crew’s duty time expired

Extreme weather

Lack of aircraft

Boarding Gate

Denied boarding

500,000 Passengers were denied boarding last year

Least likely to get bumped:

Business class travelers

Frequent fliers

Travelers who check in first

Online check-ins

Most likely to get bumped:

Discounted fliers

Travelers who check in last

No matter how well-planned your trip is, unexpected incidents can prevent you from taking flight. Don’t let lost luggage or cancelled flights get in the way of a great holiday – let Nationwide help you stay on course.