Resume:

• Expert logistical operations manager with a track record for developing high performing cross-functional teams, designing and implementing systems to improve work flow and stabilizing chaotic or disorganized environments.

• Seasoned professional with successful experience as a business owner, in office administration, customer service, sales, communications, and logistical support within diverse, high productivity settings.

• Strong analytical and relationship building skills; developing and garnering trust and support at all organizational levels, establishing strategic partners and enhancing customer relationships.

• Provided leadership, training, guidance and supervision of all staff, finessing the nuances of bureaucracy and managing change.

• Assured compliance of all company and military SOP and SOW.

• Liaison between Host Nations, Force Protection, Directorate of Installation Services and Deputy Director to ensure authorized off-post tours are coordinated and implemented out of all six US military camps in the country. Business Impact

• Successfully led the logistics movements of over 40+ military personnel daily without incident.

• Achieved demobilization of department with 100% employee retention and good employee morale.

• Secured jobs for the entire staff (15) and left a well-documented continuity book for the incoming organization. Guide – Tours and Travel

Conducted off-post local tours of the area for U.S military. Assured all directives, objectives and instructions were known, followed and familiar to all personnel.

• Communicated with senior military officials, soldiers, drivers and local Kuwaiti authorities regarding work instructions, maps, locations, facilities, safe havens, company and military standard operating procedures. Promoted understanding of all customs, locations, cultural and historical sites in Kuwait. Business Impact

• Successfully escorted 4000 US personnel out of US Military base into the city and back without any incidents requiring attention from command.

• Generated over $8,000 per month of additional profit, introducing over 10 new product lines per quarter that resulted in a 25% increase in sales.

• Sold planograms (product displays) for several franchise stores resulting in increase in SKU’s and sales of 15% per store.

SELL-THRU SERVICES – Tampa, FL 2000 – 2007

Sales Representative

Ensured seamless operations with the Kraft Foods, Con-Agra and other company accounts to enhance consumer awareness and improve sales; introduced new product programs, and new accounts. Business Impact