It askse to reopen and a keep getting the flashing choice to don't open or reopen but nothing happens keeps flashing

Customer:replied 1 year ago.

Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.

ok, if you do not know your password, then thats why the previous instructions and this one is not working.,

You need to try to reset your password ***** doing the following.

Instructions can be tricky but if you cannot do them then we need to reinstall the mac

e instructions below to reset your password:- Insert the Mac OS Install disc in the Mac and restart the Mac- When you hear the startup beep, hold down the C key until you see a spinning gear.- Choose Utilities > Reset password- Follow the on screen instructions to reset your password.

Restart the computer.

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If you do NOT have an Installation CD/DVD, you can reset your password ***** following the instructions below: