keeping general practice
at the heart of patient
care in Cornwall...

Cornwall 111 Integrated Urgent Care Service

Cornwall 111
Integrated Urgent Care Service(IUCS) launched 30th December 2017.
Cornwall 111 IUCS is managed by Kernow Health CIC in partnership with Royal
Cornwall Hospital NHS Trust and Vocare. Kernow Health CIC is owned and managed
by the General Practices of Cornwall and therefore is uniquely positioned to
deliver a coherent in and out of hours offer for Cornish patients. Because our
shareholders and practice staff work within primary care during the day they
are best placed to deliver primary care in the out of hours period. Many of our
Board members work for us in the Out of Hours period as GPs. We are the
first service in the country to offer this model of service where our
shareholders and Directors manage and work in the service to provide real on
the ground clinical leadership and guidance.

Cornwall
111 IUCS is based on a new model of urgent care enabling patients
to get the right care at the right time from the right person. We offer access
to urgent health services 24 hours a day, 7 days a week, simply by
making a free call to NHS 111. We understand the need for certain people
to have earlier access to a clinician so we ensure that clinicians speak to you
at the most appropriate time for your condition. We offer appropriate
appointments at local treatment centres and home visits for those patients
whose condition requires urgent medical intervention in a home
environment.

What does that
mean to you?

Improved access
to urgent healthcare services 24/7

No need to
repeat yourself every time you speak to someone about your call

A seamless and
safer service

A complete,
continuous patient journey

Quicker, easier
access to urgent and emergency care

Improved patient
experience and outcomes

We are an urgent
care service and therefore we do not deal with routine GP appointments or
routine enquiries. We are set up to enable urgent care for patients who
genuinely cannot wait until their GP is open and their condition is or will get
worse if they do not have medical intervention.

We do not deal
with

Routine GP appointments

Routine enquiries

Routine medication dispensing

If you require any of the above service then
please contact your own GP during office hours.

If you wish to contact us regarding how well we
have done or where you believe we need to improve then please Click Here