reception problem

BobbyZa

Member

Please excuse the total n00b and helpless beginners question. (I did have a look around to see if this question had been answered before)

I have had Sky digital for about 1½ years. Things have worked fine up until recently. During heavy rain the signal has always been intermittent which, I believe, is normal. However, since the latest storms I have had intermittent signals on normal days. It happens once or twice a day. My (novice) theory tells me that the dish needs adjustment. Could this be the case?

If yes, then I could call Sky and have them fix it but something tells me it would be the most expensive option. I didn't sign up for extended warranty. (Just believe pretty much all extended warranties on products are bad deals) Who to call instead? Can I fix it myself? or what is the best approach?

B

BobbyZa

Member

Once or twice every evening I get blocking and distorted sounds. Sometimes it goes away by itself, other times it will freeze the picture. I have found that quickly changing channel and then back again seems to "clear" the problem.

This is particular annoying when being out one evening and recording something. Obviously it is not possible to change channels then.

geordy21

Member

hello can anybody help I have simmilar problem with picture bfakeup using strong 4375 receiver and xcam The analogue is clear with strong signal but the digital on hotbird breaksup even with 90percent strength I also noticed ive lost absat no signal?

twag42

Regular Member

location=where abouts are you, signal received=what is the signal strength you are receiving,software=the version numbers of the box that you are using.all this information can be found in the services menu of your digibox. if it was a sky install then the chances are your gonna have to re-adjust the dish yourself to improve reception.sky are well known for just finding a signal and leaving it at that.good on clear days with no wind or rain.not much good in the european climate.

TWAG

Topper

Amo Amas Amant Admin

IDD CI24 ECONO MM Penta 1.20 Galaxy II 1.2Mtr Polar MTG yes it has been on the arc for 25 years and is now fixed on 13 East using two pairs of rusty molegrips. Unlike me they never groan but always perform.