Most orders dispatched within 2-3 days of order.
Flat rate standard shipping $10 (2-6 days)
Express $15 (1-2 days)
Protecting our environment is a big deal to us, that’s why we’re proud to, where possible, use Sendle, Australia’s first carbon neutral delivery service partnering with Climate Friendly.
We use recycled packaging as much as possible.
Funny thing, we might be a shop but we’re not actually big on consumerism. We have a major aversion to today’s mass produced, disposable culture of built-in obsolescence and advertising convincing us to buy more stuff we don’t need. Instead, we value timeless quality, investing in heirloom pieces to last a lifetime, each item unique and handmade by a real person. We want you to love your purchase as much as us, so if for some reason it’s not exactly what you want, return it within 14 days and we’ll provide a full store credit on the purchase price (not including postage).
To return a product, email us at info@tribecastlemaine.com.au or call us on 03 54705458 during tribe opening hours within 14 days of purchase.
To be eligible, item must be unused, in original condition and packaging and accompanied by a receipt.
Once you’ve contacted us, package item securely and return to Tribe, 227 Barker St, Castlemaine VIC 3450.