Well-known member

Sorry for the delay in response. We have fixed both the issues, they were related to configuration settings at our end. Yahoo was blocking the domain which we have changed on the same day itself.
And, bounce forwarding was dependent on a custom envelope which is now set and working fine.

We have observed that you have removed the CNAME record for your sub domain. I completely apologize for the bad experience you had with our services. We are always open for the feedbacks and want to keep improving our services. Could you please restore the sub-domain settings and give Pepipost a try. I have emailed you my skype-id, so that we can chat in real time for any issues for faster resolution.

As Pepipost deals with the sending of a brand's business critical emails i.e. Transactional and Triggered, hence we have made it a policy under our data privacy guidelines to not store the content/subject of the email on our server.

While I appreciated your feedback, but because of the above reason we will be unable to take up this feature. But, there is a workaround, wherein you can store the copy of each emails on your server using our Bcc feature.

Well-known member

As Pepipost deals with the sending of a brand's business critical emails i.e. Transactional and Triggered, hence we have made it a policy under our data privacy guidelines to not store the content/subject of the email on our server.

While I appreciated your feedback, but because of the above reason we will be unable to take up this feature. But, there is a workaround, wherein you can store the copy of each emails on your server using our Bcc feature.

Member

As discussed, there was some configuration problem at your end because of which you were not receiving the email. As there is no provision to resend the confirmation emails, our technical team has now activated both of your accounts from backend. Apologies for the inconvenience.

Active member

As discussed, there was some configuration problem at your end because of which you were not receiving the email. As there is no provision to resend the confirmation emails, our technical team has now activated both of your accounts from backend. Apologies for the inconvenience.

Member

Well-known member

I just wanted to leave feedback as we have been using Pepipost for around a month or so now.

There are serious quality control issues with Pepipost. The support is responsive and do help resolve issues but somethings in the Dashboard simply do not work. We have to request basic things such as setting up individual domain click tracking and that even got messed up which caused all links in notification emails to break.

I hope the quality control issues can be resolved. The Dashboard needs serious work, which I am told is in the works.

Email delivery seems to be good now. Issues related to that were fixed.

We are still going to stick with them a bit longer and hope that the quality control improves.