Fatal: Unable to process request

I am trying to redeem a code for a game and when I do the initial password input it pops up with that saying that it is unable to process the request try again later with the option of cancel or retry. Has anybody seen anything like this? This is the first time that I have received this. I have logged out and even reset password and now I can't even log back in. I am on 5s with 7.0.4

Last edited by Lt_Solorna; 12-05-2013 at 09:26 AM.
Reason: added new info