Why didn't Guesty handle my guest reviews?

Your booking review is added to a queue and our receptionists do it in the order it has arrived (among all our users). Since this is not a critical task and Airbnb gives you 14 days to do it, they receive this task only when there are no support tickets left, as those are more urgent.

If you need a specific guest review done urgently, please email us at service@guesty.com and we will gladly handle that right away!