When people ask me what Tivoli does or what is service management, my first impulse is to launch into this:

IBM Service Management represents an evolutionary leap forward in managing services. IBM Service Management provides the integrated Visibility, Control and Automation™ that you need across business and technology assets to help overcome roadblocks to innovation. It enables you to better achieve your business objectives and maximize the value from all of the assets that support your operation.

But its even easier than that. We do what any good business must: save customers time and money, while enabling them to delight their own customers. For instance, the gecko and the hairdo keep telling you every day of your life how easy it is to save with them. What they don't tell you is that those savings would be impossible without loads of data housed in systems run on software that organizes chaos to help make business sense. That's what we do. Of course, there is a lot more to the story and we hope you'll come to Pulse for the rest.

Here's a little something to dance in your head while you score holiday gifts online this season:

At Pulse, we're going to showcase what we do best. We're also going to bring brand new solutions, roadmaps for forthcoming development, sessions with domain experts and real human clients, and solution demos that show you how to save money and keep customers coming back to you.

We'll have some fun too. I'll tell you more about that later.

Pulse 2012 is March 4-7 at the MGM Grand Hotel in Las Vegas, Nevada. Early Bird registrationcan save you up to $700 but the offer expires on December 16.

As physical and digital
assets converge, the planet is getting smarter. Cities are more instrumented,
interconnected and intelligent, using sensors to monitor, manage and increase
efficiency of traffic and energy systems, conserving water and power, and
creating renewable energy resources.

Some of these
implementations are already a present day reality, while others are on track to
make impact within 5 years:

At Pulse 2010, over 300 IBM
clients representing every industry will show you how they are adapting these agents of change head on with the help of integrated service management from
IBM.

Here are a few sessions on
these topics.Sign up for any of these sessions today (requires only an IBM.com password - you do NOT have to be a Pulse registered attendee to create a Pulse schedule online)!

Thanks to the Pulse Japan team and attendees for making Pulse Japan on April 15 at the Grand Prince Hotel Akasaka such a wonderful success! Over 1200 IT Managers, System Administrators, CIOs, LOBs, Facilities Managers, and IBM Business Partners, and IBM employees attended the event to participate in the following activities:

Keynote: Outclass Your Business with "Dynamic Infrastructure"

by Kazuo Iwano, COO, Future Value Creation Team, IBM Japan, Ltd.

Keynote: Service Management for Surviving Against Severe Business Environment - Approach for "Cost Reduction" and "Enhancement of Competitiveness"