BPO, Operations & Engineering Courses, Certification & Training

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Our classroom, instructor-led and online courses offerings in BPO, Operations and Engineering is ideal for professionals looking to grow their career and manage operations, processes, quality and logistics in large organisations. Six sigma and quality management courses and certifications are highly valued in BPO industry. The training pedagogy includes industry specific courses, case studies and project work to give hands on expertise to experienced professionals.

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Quality Manager

Quality Managers are responsible for maintaining the quality of products or services provided by an organisation. These professionals check if a produ...

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Quality Expert professionals are responsible for evaluating and controlling the quality of the processes associated with any products or services. This Certified Quality Expert course is a combo of Six Sigma Master Black Belt certification, Six Sigma Black Belt certification and Six Sigma Green Belt certification trainings | It will help the candidates to have the requisite skills and knowledge to perform the activities associated with a senior quality expert | The first part, Six Sigma Green Belt course, will help learners to gain the understanding of the methodology, techniques and tools related to it | The second part, Six Sigma Black Belt course, will impart advanced Six Sigma skills to the candidates | The third part, Six Sigma Master Black Belt course, helps candidates to develop exceptional skills and expertise in the industry, with greater appreciation and understanding of DMAIC | With best-in-the-industry online content, this course has been designed by experts to help candidates be job ready

Quality Expert professionals are responsible for evaluating and controlling the quality of the processes associated with any products or services. This Certified Quality Expert course is a combo of Six Sigma Black Belt certification and Six Sigma Green Belt certification trainings. It will help the candidates to have the requisite skills and knowledge to perform the activities associated with a quality expert. The first part, Six Sigma Green Belt course, will help learners to gain the understanding of the methodology, techniques and tools related to it | The second part, Six Sigma Black Belt course, will impart advanced Six Sigma skills to the candidates | With best-in-the-industry online content, this course has been designed by experts to help candidates be job ready

Six Sigma is a data-driven and disciplined methodology consisting of certain techniques skills for process improvement. It was started in Motorola in 1986 and has got different levels of certification — White Belt, Yellow Belt, Green Belt, Black Belt and Master Black Belt. This Certified Six Sigma Black Belt course has been specifically designed to train candidates on the Six Sigma methodology. The candidates are trained on advanced Six Sigma skills and knowledge which will help them to prepare for the Black Belt certification. Offering best-in-the-industry online content, this course offers training on various topics on Six Sigma methodology, and the techniques and tools associated with it.

Six Sigma is a data-driven and disciplined methodology consisting of certain techniques skills for process improvement. It was started in Motorola in 1986 and has got different levels of certification — White Belt, Yellow Belt, Green Belt, Black Belt and Master Black Belt. This course imparts the best-in-the-industry training to candidates who are looking to prepare for the Six Sigma Green Belt certification examination. With good online content, this course covers various topics like six sigma projects, project identification, management and planning tools, measurement system analysis, hypothesis testing, and other related areas. This course is aligned with the ASQ Body of Knowledge.

Six Sigma is a data-driven and disciplined methodology consisting of certain techniques skills for process improvement. It was started in Motorola in 1986 and has got different levels of certification — White Belt, Yellow Belt, Green Belt, Black Belt and Master Black Belt. This Certified Six Sigma Yellow Belt course has been specifically designed to train candidates on the Six Sigma methodology. It also provides skills on various tools and techniques; and how to integrate with Six Sigma. Aligned with ASQ Body of Knowledge, the course covers various areas like quality tools, metrics, identifying 6σ projects, and other related areas. This course will help candidates to prepare for the Six Sigma yellow Belt Certification.

The program is offered by IACT & augments comprehension of philosophies & principles of Six Sigma including DMAIC model, supporting systems and tools. A Six Sigma Black Belt professional contributes as a leader, owns complete understanding of the methodologies, team dynamics and suitable task allocation to members.Course fee includes INR 300 as courier charges for study material.

Six Sigma is a business management strategy that was originally developed by Motorola. Six Sigma seeks to identify and remove the causes of defects and errors in manufacturing and business processes. Six Sigma strategy enjoys widespread application in varied industries. It has become a training of choice for Quality professionals in varied industries ranging from Automotive to Banking-Finance to IT-Software. The Green belt course provides a detailed understanding of six sigma DMAIC Methodology. DMAIC is the acronym for the five phased approach used i.e. Define, Measure, Analyse, Improve, Control. This program combines concepts, assignments, tips, case studies, and exams. The course price includes INR 300 for Courier charges of study material.

Despite its origin in manufacturing, Six Sigma isnt about widgets the focus is on processes. When applied to IT operations, Six Sigma aims to measure and improve both internal processes, such as network speed and reliability, and line-of-business processes in which IT has a role, such as how well an online ordering system is working."IT is a big user of processes: testing and hardware implementation and software development," says Doug Debrecht, vice president and CIO at Raytheon Aircraft, where the entire IT workforce has had some form of Six Sigma training. Six Sigma has provided a good toolset that can be use consistently and repeatedly to analyze how things has been set up and running. Six Sigma analysis tends to begin with the formulation of a problem statement. One Six Sigma team, for example, was charged with analyzing why the division had "an ungodly number" of servers? 350. They needed to figure out a way to consolidate and be smarter in how we deployed our servers.

Six Sigma is a term that has become a buzzword in business today. There are a growing number of companies who have made Six Sigma an integral part of their hiring and other HR practices. This presents a common language that will transcend department and functional borders and allow everyone to measure and understand improvements. Human resources is no different than any other aspect of a business in being able to deliver Six Sigma projects with significant financial benefits to the company. Projects are directed toward the internal customer by conducting human resources functions faster and more efficiently, or toward the external customer by contributing to the ongoing transformation of the company toward achievement of a well functioning Six Sigma program.

Six Sigma is a business management strategy, originally developed by Motorola that today enjoys widespread application in many sectors of industry. Six Sigma seeks to identify and remove the causes of defects and errors in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization ("Green Belts, Black Belts" etc.) who are experts in these methods. The DMAIC methodology can be put to good use in the banking industry as well. The DMAIC methodology can be put to good use in the banking industry as well. Six Sigma isnt just a manufacturing thing. It can be applied to the financial services industry very effectively," says Doug Sutton, president of Fidelity Wide Processing, where the methodology is delivering cost reductions and quality improvements in the range of 20 percent to 50 percent across the board. Some big banks like Bank of America, Citibank, Bank of South

This course helps you learn Six Sigma philosophies and principles encompassing techniques and supporting systems. It enables candidates to implement methods in distinct phases of a business to enrich goods and services, robust partnerships, satisfaction and client loyalty. It is an amalgamated certification of Six Sigma and Lean tendered to experts who successfully qualify the LSSBB exam. It is an approach that is used to enhance services on time while removing defects and leading towards perfection. This is one of the most sought after certifications helping organization in achieving their process excellence initiatives and delivering profits. Once the training is complete, you will be able to design, measure and control DMAIC using statistical tools.

The course offers a robust comprehension of Six Sigma tools and techniques having high utilization frequency. Six Sigma Black Belts professionals can be fundamentally understood as Leaders, Communicators, Business Strategist and Change Agents. This certification provides an insight of DMAIC model as per the Six Sigma principles. The basic aim of the certification is to equip professionals with leadership qualities as they usually carry out duties like measuring, structuring and analyzing performance issues along with performing Six Sigma roles to provide project leadership.

Designed to make certain that you pass the exam in the first attempt, Lean Six Sigma Green Belt emphasizes on putting on an accumulative team effort to improve performance through waste minimization. It is perfect for all those who are aiming to build careers in quality management as they need profound knowledge of various phases of DMAIC. Additionally, you will be able to understand how to implement, apply and perform lean six sigma at a high level of proficiency. One can also gain practical deployment knowledge for innovation as well as lean. The course also solves quality issues and is included in quality improvement projects.

Designed to make certain that you clear the exam in the first attempt, Six Sigma Green belt certification helps candidates in establishing a career in quality management and it includes introductory comprehension of methods and tools that are needed to contribute towards DMAIC improvement projects. This course also provides in-depth knowledge on real life applications on an array of industry used cases. It also assists aspirants when it comes to project management, analysis and data inspection. Additionally, you will do hypothesis training and data analysis in the analyze phase. The course also include different levels for inputs and outputs in the control phase.

Six sigma green belt, black belt and master belt are professionals responsible for the employment in the company. This training was created so that the knowledge would lead to higher level of focusing on the elements with six sigma projects. This course will include training and exams. They support improvement activities in all domains of the companies. Moreover, support black belts, green belts and teams to employ a variety of tools to an issue. These belts are tasked with delivering high projects that aid the company reach its overall strategic objectives.

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