My fixed phone plan is currently Voice Ultimate which I assume to be the default plan given to me by Telstra several years ago when home phone plans changed. Telstra has been charging me $89.90 per month for Voice Ultimate plus extra fees (connection ...

My connection has still not been reinstated despite an order in for the last 4 days to have the restrictions removed. I have 4 mobile plans on my account and two of those were reinstated immediately. I have attempted to discuss the issue at great le ...

Got this in my inbox, pasted below, the link tool me to say.telstra.com.au. Just wondering if this is legit????
Thank in advance
We've identified an issue that meant that data usage notifications for your Mobile Broadband service under account w ...

3 years ago I was over charged by nearly $2000. At the time I was told there is no way that Telstra has made a mistake. My account was put in default and a black mark against my name and I had to pay the bill. My home loan was declined due to this de ...

Why is my Telstra bill no longer emailed to me? Have been in touch with Telstra on a monthly basis for the last 4 months. Always assured the problem is fixed, but sure enough, no emailed bill the next month. I have not changed email address. Telstra ...

My connection has still not been reinstated despite an order in for the last 4 days to have the restrictions removed. I have 4 mobile plans on my account and two of those were reinstated immediately. I have attempted to discuss the issue at great le ...

Why does it take such a long time for a bill payment to show up on My Telstra account page. I paid my current bill at about 2am on Saturday the 31st and over 30 hours later my bill on your website is still not showing up as paid (even though I know I ...

Hi, I used to be able to add a roaming international browse plus pack before i switched to pre-paid max pre-paid plan. Now i cannot seem to purchase any plus packs at all. On the website it just says that I need credit. "You need more recharge credit ...

I cancelled my home internet account at the start of this year. Twice since this cancellation I received ongoing bills for the account, and both times I called up and explained the account was cancelled and thus the bill was cancelled. I have now bee ...

I receive bills for my two Telstra accounts via email each month. Both are PDF documents. One bill prints satisfactorily the other bill gives me a PDL error and wont print. It is not an Adobe problem nor is it a Fuji Xerox printer problem it is a Tel ...

Hi Approximately 13 months ago I signed up for the Google Pixel 2 XL $0 handset repayment on the $59 (-$10 port in credit). In my app I was given a banner to upgrade my plan and saw the $69 BYO plan (-$20 for promo credit). I checked online prior to ...

I terminated my contact one month early of a 24 month contract with a Samsung s8+ lease deal which means I now have to pay for the phone at fair market value. I have rung Telstra but they can’t seem to tell me what that figure will be.Any idea how th ...

Have contacted Telstra numerous times over the past 2 years about getting another persons account.......without success
So here's an idea for Telstra//............................get yr accounts in order.
The account I get is copied hereunder....get ...

Receiving email allegedly from Telstra (of course this is false as I don't have a direct debit) so I'm warning others who do have a direct debit set up that this email from Telstra although looking like it is for Telstra, isn't. The email goes as fol ...

AirG recently started charging me 95cents a day. I never subscribed and they never sent me any messages.So much for industry guidelines and government regulation and Telsta's apology. I've cancelled it now, but only after getting telsta to provide th ...

Seeing as I pay $12/month it would be good to get value for that. Having internet down all day only to be told there are no problems in my area and it must be a fault with my computer or connections, etc. a number of times THEN told to call a 13 num ...