Tools

Reporting tools

All our surveys are accounted for in our unique system BeOnline. We would even claim that this system is the centre of our operations. Through this tool, our clients always have their results handy and can easily withdraw the intel they desire. As our client, you will have all of the features at your fingertips. BeOnline provides you with an easy-comprehensible view of data in regards to the customer’s path as well as chosen focus areas. There is also the option of displaying diagrams for trends, rankings, NPS-analysis, commentary analysis, correlation analysis, improvement-potential and finally a media-portal that offers pictures from the shopper’s visit.

We can now also offer you action plans, which is an automatically generated report of the deviations that have been set prior to the study. This is a useful tool that can be implemented when one wishes to quickly tend to potential problems and to ensure a quick feedback-process.

In our system we keep the base of shoppers who have all registered themselves with an individual profile. This is where we match up potential shoppers to the image of the average customer with our clients. We also audit all reports in the very same system.

We have developed BeOnline for it to meet the demands we have set and the needs of our clients. This gives that the system is unique to us and developed to always deliver reports of the highest quality in an easy and synoptically good fashion.