We did not like anything- we had a missed connection due to mechanical delays and were unable to stay, but I did contact the hotel several times and got conflicting information.

Although I was able to call, email, and message they were completely unwilling to budge and allow even a portion of a refund. At first they said it should not be a problem, then backtracked and said it was impossible to offer a change of date, refund, partial refund, credit for future stay, Anything. Paid $300 for a 1 night stay that we were unable to utilize.

Good

Sep 2018

7.7

Excellent location just across from the airport

Over priced for what it offers when compared to other hotels. It's obviously priced high because of its convenient airport location.

Excellent

Jun 2018

10.0

Great location

Clean room with updated decor

Excellent

Jun 2018

8.2

A little pricey

Good location, nice rooms and friendly staff

Price

Excellent

Dec 2017

10.0

Rydges Sydney hotel

Very comfortable. Food in the restaurant was very good I only stayed overnight between connection to Alice springs and then when I returned to USA but if the ocassion arose again I would stay there.

Excellent

Nov 2017

9.4

A convenient hotel and value for money when in transit

The bed.
Ease of check-in and check-out.
Location.

Nothing specifically comes to mind.

Excellent

Oct 2017

10.0

So convienent

The hotel is literally across the street from the international terminal .

Excellent

Apr 2017

10.0

Great Airport Hotel-Clean, Close and Good Value

Location to International terminal
Clean and Modern
Good Value

Nothing

Excellent

Jan 2017

10.0

International Airport Access

Short walk from International departures area. Can't beat the location! Quiet rooms, modern and clean.

Good

Nov 2016

7.1

Poor room

Location

The lighting was simply awful. There wasn't one area that was adequate. It was impossible to see to put makeup on. Besides that a bulb was burned out in one of the lights on the desk. This situation is totally unacceptable.
The drain was clogged so water flooded the floor. I had to use towels to mop it up.

Poor

Oct 2016

2.0

I tried to cancel due to travel conflicts and coul

That I called the day before and told them I could not make it and they gave no refund of any sort . Very disappointed in the feedback and lack,of customer focus . Will not stay at this group ever .

Good

Apr 2016

8.0

Location

Ease of booking snd location. Friendly and helpful staff

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About

Overview

Rydges Sydney Airport Hotel is a step above your typical airport hotel, providing luxurious, modern accommodations for leisure and business travelers alike. This hotel is located in the international terminal at Sydney Airport, only 181 steps away from the international check-in counter. Guests enjoy free transfers to domestic terminals when they stay at this hotel. This is the only hotel in the airport, making it a prime choice for busy travelers. Rydges Sydney Airport Hotel is also accessible to the CBD and many nearby area attractions, including the Taronga Zoo, Bondi Beach and Sydney Harbour. The hotel caters to the odd hours of air travel, accommodating guests with 24-hour services that include a fitness center, check in desk and concierge service, business center, and room service. These are available at any time of night and day, offering convenience for travelers coming through the airport. The hotel also includes its own restaurant and rooftop bar, as well as 9 different event rooms for conferences and special events. The Touch&Go Cafe is open daily starting at 4 AM, and provides live flight information streamed right into the cafe. The guest rooms and suites at the Rydges Hotel are well-appointed with Rydges Dream Beds for a restful night’s sleep. All rooms also have blackout curtains, LCD TVs, workstations, and modern furnishings. Airport view rooms provide a chance to watch planes taking off and landing throughout the day, along with the scenic Sydney skyline in the background. Family rooms are available, as well.

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