Connecting Slack

You'll be taken to the Slack website to select your account and approve the integration. Once complete, you'll be redirected back to Jell where you can manage the integration settings.

Slack Settings

To modify your Slack settings, go to your organization settings page and click Edit Settings next to the Slack logo.

From here, you can select the channels where activity for each team is published:

If you setup the original Slack integration, you'll be able to see a list of all public Slack channels on your account, as well as any private channels you have access to. If you did not setup the integration, you'll only be able to select public channels.

If you're not seeing a recent Slack channel in the selection list, click the Re-sync Channels link at the bottom of the list.

To configure what messages get posted to Slack, click Edit Settings next to your organization or team and select all the items you want posted:

Troubleshooting

If there are errors with the Slack integration, organization admins should receive an email with the nature of the error.

The most common problem we encounter is that a Slack admin has disconnected the integration from the Slack app or website, so Jell encounters a token_revoked error.

To fix, simply reauthorize the Jell app with your Slack account:

Disconnecting Slack

To remove Slack from Jell, click the Delete Integration link at the top of the settings page: