After a software update the following error message is shown: E70 EXT IR SENSOR. After pressing [START] first error E60 EXT IR SENSOR is shown, followed by error E50.

Ensure you have also updated the Receiver board software - this is part of the update package. Perform the complete update again, following the updating instructions supplied with the update package.If the problem persists, the receiverboard may be defect and needs to be replaced. Please apply for RMA or contact Safescan support.