As a developer I'm drawn to hosts where I can set up my own bash profiles and use ssh, so I can recreate the same workflow on many sites. Would appreciate the ability to do so here.
I'm in the habit of binding "rm" to "rm -i" for one thing, which is all of a sudden a very dangerous habit that I'm in.
I don't know the security risks very well to allowing profile creation, but I've seen many hosts allow it.

Whenever I click any customer support response link received on our email like this- http://tickets.cloudways.com/hc/requests/60596 , it first asks me to open and login 'Cloudways Console Platform' and then it opens the server dashboard, then I need to click help button on the top left, then 'create ticket' and then my activities to see my support tickets.

As there is tutorial to install PHPmyadmin on separate stack but it does not work witl all applications on that server. Therefore we have to install separate PHPmyadmin for every Application on that server.
It should be introduced to work as proper Addon and works with all applications in that server.

The current version of Pear on Digital Ocean servers is not compatible with PHP 7. Pear needs to be upgraded to 1.10. There are others which could be updated/added as well, such as php7.0-mbstring & php7.0-zip.
See https://tickets.cloudways.com/hc/en-us/requests/66271 for more info.

The apps lists currently shows all apps using a single column layout. That is all good when managing the account through a smartphone, but not so much when doing it via the desktop browser - even more so when there are tens of apps (my case; I run a small web hosting/web design service).

I suggest that the apps list should display apps in two or three column layouts. I believe it would be much easier to find whatever app I'm looking for. Also, a text search would not be that bad.

The apps lists currently shows all apps using a single column layout. That is all good when managing the account through a smartphone, but not so much when doing it via the desktop browser - even more so when there are tens of apps (my case; I run a small web hosting/web design service).

I suggest that the apps list should display apps in two or three column layouts. I believe it would be much easier to find whatever app I'm looking for. Also, a text search would not be that bad.

i know, i could login via ssh and edit the files in place, but both vi, vim and nano are 'messing up' with my source files. don't know why. some charecter encoding problem maybe. could find a solution yet.