FAQ's

Q: What forms of payment do you accept?

A: We accept all major Credit Cards. We also accept PayPal.

Q: Can I change or cancel my order?

A: No, but we do offer free returns and exchanges.

Q: How do I know if my order has been shipped?

A: When your order ships you will receive an email with a tracking number to follow the progress of your shipment.

Q: Can I return or exchange something if I am not satisfied?

A: Certainly. BodyFly wants you to be completely satisfied with your purchase. You can exchange your item or return it for a full refund within 30 days of purchase. Just email your request, including the order number or other proof of purchase, to info@bodyflyusa.com and we will email you back a prepaid UPS return label. Print the label, pack the item securely (in the original packaging if possible), affix the label and take the package to your nearest UPS location. We suggest that you obtain proof of shipping for your records.

Q.If an item is found to be defective or damaged within 30 days of purchase, please follow the above procedure for exchange/refund.

For any questions about returns or exchanges, please contact info@bodyflyusa.com.