Debt recovery service

A good cash flow system is essential for the success of any business. That’s why we think you deserve to get paid on time, and not have to make a great effort chasing payment from a customer. With a proven track record for recovering the debts of our clients in a timely manner, you can put your trust in the team of debt law solicitors at Talbots Law to assist you with the collection of your payments.

Running your business successfully means receiving payments on time. At Talbots Law, our debt recovery solicitors know when and how to put pressure on your customers to pay their bill without alienating them from your company.

Talbots Law debt recovery solicitors offer competitive fixed fees for sending initial letters before action and issuing court proceedings. We can issue your letter on the same day if you send us the instructions before 12 noon.

At Talbots Law we don't always follow a standard debt recovery process, but will advise you as to the appropriate method.

Free downloads:

Credit Control Timeline

Free letter before action

Instructions sheet to complete and send to us

Why choose Talbots debt recovery solicitors?

Though we may be qualified as debt recovery lawyers, we’re business people first. With experience spanning across a range of industries, we know that if one thing can interrupt the core progression of a business, it’s unreliable customers who don’t pay on time. That’s why we’ll always do everything in our power to ensure our clients receive their well-deserved payment: pursuing the debt tactfully, but firmly. We do this because we believe that if there’s a way we can reduce stress in your working day, we should find it every time. Once we have recovered the debt for you; your dedicated solicitor will always be a phone call away if you need advice on how to set up a clear system that your clients commit to when paying you.

Debt recovery FAQ

What is the debt recovery procedure?The first step is to write a formal letter to the debtor requesting payment by a certain date, stating that if the payment is not made by this date, you will take legal action. We’ll take care of the letter, sending it directly from Talbots Law to reinforce the urgency to your customer.

It’s also a good idea to have evidence of their original agreement of payment - this could be a signed contract, or even a purchase order. If you can also provide evidence of the terms and conditions that they agreed to before entering into the agreement, even better. We also recommend that you find proof of the completed service or product that they received.

If we can assist in recovering debt from your customer outside of court, we will. Our team of debt recovery solicitors have a diplomatic but direct approach, allowing you and your customer to discuss the situation openly while encouraging the debtor to make the payment. We try to keep things simple - after all, we know you don’t want to be involved in a long-running legal battle. Through firm negotiation, our debt law solicitors succeed in collecting late payments for our clients, giving them one less thing to worry about.

What if my debtor refuses to pay?If you debtor refuses to pay their bill due to a disagreement about the quality of service or product you provided, our debt recovery solicitors will encourage direct contact with the customer and actively offer suggestions that satisfy you as well as them, working together to find compromise.

If the debtor fails to cooperate and still refuses to pay, this will at least aid in strengthening your position if the case goes to court.

If your customer refuses to pay because they claim they cannot afford to, we’ll advise you based on the sum owed what we see as the best way to proceed. Compromise could still be found, or a system of repayment agreed on.

If you’re spending too long chasing debts from your customer or you’re involved in a dispute regarding their unpaid bills, get in touch with one of the debt recovery solicitors at Talbots Law today on 0800 118 1500.

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At Talbots, we like to keep things simple but there are times when even we have to observe certain legal niceties. For your information, we’re authorised and regulated by the Solicitors Regulation Authority (no. 596234). And our trading name is Talbots Law Limited, company number 8058015, registered office 25/27 Hagley Road, Stourbridge DY8 1QH. A list of directors is available from any office, and finally, we do not accept service by email. If we contracted online, and fall into dispute, you can use the EU Online Dispute Resolution Platform. Our email address is info@talbotslaw.co.uk. Legal niceties over.

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