Website Mangement

Keep your WordPress website up to date.

Let Us Manage Your Website

website management Plans: Creating a WordPress website doesn’t end at design and development. After a WordPress website has been “launched,” it still needs to be maintained. In the evolving world wide web, it’s important that your website be maintained on a regular basis. Websites require regular updates, security checks, performance optimization, and regular troubleshooting. So if you have invested in a website, why not trust your investment with the folks who know websites inside and out.

SECURITY

Most website exploits take advantage of out-dated themes, plugins, or WordPress. By keeping everything up to date and by implementing a few extra security measures, we can help reduce the risk of your website being compromised

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PERFORMANCE

If your website is running slow, it can potentially lower sales, reduce your search engine rankings and even lose customers/visitors. Outdated or unsupported plugins can play a big role in hindering your website’s performance.

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SAVINGS

You have a business to manage and it takes a lot of time and effort to keep your site running smoothly. By hiring us to help you maintain your website, the chances of your site being down or needing major repairs are greatly reduced.

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WP WILL CONTINUE TO EVOLVE

The folks who are responsible for the WordPress framework have made it clear that they will continue to focus on making WP better which is awesome. But it also means many more updates to come (and potential conflicts or bugs). So let us help you protect your investment.

How often do you run updates?

We will run standard updates once per month. If there is an important update to prevent security issues, we will address those right away. We often wait a week or two before implementing major updates so that all the bugs get ironed out first.

Do you offer 24/7 support?

No we do not. Our support hours are 9AM – 6PM Monday through Saturday.

What if my plugin is no longer supported?

The plugin is still monitored for issues as before. If no breaking changes or other issues are presented, it remains on the site. We frequently encounter plugins with a variety of issues; in such cases, the customer is notified of better (and up-to-date) alternatives.

What is your cancellation policy?

No contracts. You are in full control of your subscription, and you can cancel at any time.

What if my site is already broken? Can you fix it?

Yes we can. We will take a look and see whats wrong and do our best to give you an approximate estimate as to what needs to be done and how long it will take to fix it.

What if I have not updated anything in months?

We will log into your website and perform a free audit before you spend a dime. We will look out for potential problems and conflicts so that they can be addressed up front. In some cases, websites may not have been updated in months and may require some major fixes before upgrading to the latest version’s. We will provide you a report and an estimate to get things fixed up before we sign you up for a maintenance plan.

What if an update breaks my site?

The site is immediately rolled-back to the backup state taken prior to performing the update. The methods for this vary in some cases. From there, you’ll be notified of the issue. The majority of issues are addressed free of cost, however, custom plugins, issues introduced by users, or especially time-consuming issues may be billable. We will notify you before charging anything to your account.

Do you offer a guarantee?

Yes we offer a 30 day money back guarantee. If at any time you feel like you haven’t received the service you signed up for, you will get your money back. This only goes back 30 days. We do not offer refunds for prior month’s services.

Getting Started.

In order to bring you best service possible, we will log into your website and perform a free review of your website before you spend any money. We will look out for potential problems and conflicts so that they can be addressed up front.

In some cases, websites may not have been updated in months and may require some major fixes before upgrading to the latest version’s of WordPress, themes and all the applicable plugins.

You will be asked to provide us administrator credentials so that we can log in and review all installations and any customization that may have been done on the website.