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With AZAR’s Digilink™, Customer Service Representatives can quickly access and interpret information about each subscriber and converter in seconds, allowing the cable operator to respond to specific needs and inquiries about the new digital environment. AZAR’s Digilink™ provides the following capabilities:
32 Bit Multi-tasking capabilities (i.e. multiple views into the system at one time)
Multiple set tops refreshed with one keystroke
Addressable commands processed now or scheduled for a later date
Create Global addressable transactions in one easy step
Automatic disabling of set tops; also supports ‘soft disconnects’
Tracking of converters from the warehouse, to inventory, to truck, to the subscriber’s home
Addressable transactions automatically sent to the controller without user intervention