High Value Data

We have prioritized our first two sets of digital content to be repurposed via an Application Programming Interface, or API, to improve the delivery of our eServices. While API may be a foreign term to some, anyone who has ever shared a photo from Instagram to Facebook, embedded a Slideshare presentation in LinkedIn, or put a YouTube video on a blog, has taken advantage of an API.

We actively engaged with customers to make this selection, by collecting feedback from them both directly and indirectly on the services we provide. This information was and continues to be collected on an ongoing basis using many different methods. In the past, we've used open participation surveys, via various GSA websites, for public evaluations of communications, products, and services. Currently, customer satisfaction survey tools capture feedback from customers regarding our online services. In addition, Data.gov and other GSA website web metrics data provide further action-based insight into what data and services are of most value to, or most highly sought by, our customers.

GSA will continue to make existing and new data and services available via web services. Teams have also begun to consume the public APIs for internal workflows, ensuring greater efficiencies and more integrated processes.