Do you assemble the cribs?Yes. The person who delivers your equipment will also assemble the crib when they get there and then disassemble the crib when they return for the pick up. Clients are not allowed to assemble or disassemble cribs. If you will not be available at the drop off location when delivery is done please establish where the crib is to be built prior to the delivery date.

What is your delivery policy?Depending on your destination city there is generally a 2 - 3 hour time window needed for all deliveries and pick ups of baby equipment.

What are the delivery rates?Delivery rates can range between $25 - $45 and are based on the distance traveled to your destination . All rates include delivery, pick up and any necessary assembly of equipment.

Are your products clean and safe?Safety is a primary concern when renting baby equipment. All Products are up-to-date and meet all the current federal safety standards. Products are checked after use and replaced as needed with a focus on the changing baby industry. All equipment is properly cleaned and sanitized using non toxic products before delivery.

Can you install car seats?Sorry but we do not install car seats. Information on installing car seats are posted on the car seats themselves. Local fire stations can also install car seats.

Can I pick up my own equipment?Some locations allow you to pick up and drop off your own equipment (with the exception off full size cribs). If this is available in your destination city the option will appear above. We will work with you on timing your pick up and drop off as it coincides with your travel schedule and our availability. When submitting your reservation request, you can add in the comments form certain time options and you will be contacted via email to arrange a final time along with contact information.

Do you deliver to airports?Service can be provided to car rental agencies either in or around major airports. With the exception of full size cribs, items can be delivered to you directly at the same time you are picking up your rental vehicle. Please provide your flight and car rental information on your reservation form along with an estimated time of arrival to the car rental agency. On some occasions the car rental agency can hold the equipment if you are running late and cannot meet the delivery person but this is the exception to the rule. Extra charges may apply in some areas for airport deliveries or time delays.

What about damages/ lost or stolen products?Unfortunately we cannot insure any rental equipment against damages, theft or loss. With the exception of high chairs it is highly recommended that no food or leaky bottles be given to children while using the equipment. Products must be returned in the condition received or a fee to be assessed at the time of return will apply to the credit card on file. The renter is responsible for loss or theft of rental equipment and agrees to pay for any replacements needed. Products must be returned with all accessories and parts intact and in proper working order. Any excess damage to rental equipment aside from normal wear will be repaired or replaced (depending on the condition) at the expense of the renter. Any additional fees resulting from loss, theft, repair or replacement will apply to the credit card on file.

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