Camera uploads pauses if no change in location is detected after a certain amount of time

Can I change the destination of my photos to a different folder?

If you’re using camera uploads, your photos will always go to your Camera Uploads folder. You can’t change the destination of your photos to a different folder. However, you can move photos to a different folder after they’ve been uploaded to your Camera Uploads folder.

Why did camera uploads use all of my battery power?

Camera uploads can use a large amount of battery power during its first sync with your Dropbox account. After the photos on your phone upload, battery usage should return to normal.

By default, the Dropbox app stops auto-uploading when your battery is low to save battery life.

Why is camera uploads missing some of my files?

To prevent duplicates, camera uploads checks if a photo or video was previously uploaded. Photos and videos already imported using camera uploads don’t upload again, even if you deleted the files from your account.

If you’d like to add photos and videos to your camera uploads folder that were previously uploaded, you can upload them manually to your Camera Uploads folder.

Why am I seeing someone else’s photos in my Camera Uploads folder?

If you’re seeing someone else’s photos in your Camera Uploads folder, you have a couple of options:

You can view any devices that are linked to your account and unlink any that are unfamiliar to you on the Security page

You can view who uploaded the photos, which might help you figure out how they got there

How did these photos get there in the first place?

When you connect a phone or tablet to a computer with the Dropbox desktop application, a pop-up asks if you want to use camera uploads. So, for example, if someone used your computer to charge their phone, they may have clicked OK to that pop-up without realizing it.

How to find who uploaded photos to your account

You can check to see who the photos belong to, which might help you figure out how they got there. To do so: