FAQ

How am I billed?

Pay me when you select your package, using credit card or PayPal.

Do we need to meet in person?

Thanks to modern technology, meeting in person isn’t necessary. However, I’d love to hear from you via email or phone. Of course, if you’re ever in my neck of the woods, I’d love to meet your for lunch or a cup of coffee.

How do I hire you?

Hiring me is as easy as an email or a phone call.

What’s the best way to contact you?

Feel free to call me during our working hours – 9 a.m. to 6 p.m. PST. Please leave a message if I don’t answer and I’ll return your call ASAP. Otherwise, email me anytime. We respond to emails within 24 hours during the work week – usually sooner.

What credit cards do you accept?

You can pay with Visa, MasterCard, American Express or with your PayPal account.

Do you accept PayPal?

Sure thing!

What if I don’t like the article?

I’ll fix it, or I’ll write another one you like better. If you still don’t like it, just let me know and I’ll refund your money, no questions asked. (But I get to keep the rejected article.)

What is the ideal length for an article or blog post?

Content is always about quality over quantity. In other words, a well-written informative article of 250 words is trumps a bloated 2,000-word article. Having said that, 300 words if the norm, but I think 400 to 600 words is the sweet spot. Longer is only better if you need more words to get your point across.

Do you offer SEO services?

I do a keyword search before I write every article, and I incorporate those keywords and phrases into the text. I know that using keywords, when appropriate, makes it easier for search engines to find you. However, I am a writer, not an SEO expert. I don’t offer extensive advice on SEO strategy.

Do I own the blog posts I purchase?

Yes, they are completely yours, forever and ever, to use any way you like. Put them on Facebook, Twitter or LinkedIn. Include them in a newsletter. Send them to your Mom! You can place your name on the top and take full credit for your great work!

Do you post to Facebook or other social media?

Not at this time, but we’re working on it. Let me know if you would be interested in this service.

Will you post the blog to my website?

Sorry, this part is up to you. I don’t offer this service at this time.

As long as you have an email address and a credit card, I can send articles anywhere in the world.

Are your photos legal?

Yes, always. I respect the work of fellow artists. I look for the best, clearest, most colorful photos. If your topic is highly unusual, I may not find an exact match, but I’ll always include a photo. (Blogs with images get at least 90 percent more views than posts without images!)

What is a Fact Sheet?

A fact sheet is a one-page, informational document with brief but useful articles about your topic of choice. They include a photograph and your logo. Fact sheets can be used as blog posts, but they make great handouts. Your customers will love them!

Do you work on weekends?

Sorry, but no.

Questions about Newsletters?

Are newsletters mobile-phone friendly?

Absolutely!

How often should I publish a newsletter?

The answer is whatever works for you and your schedule. Some “experts” say that once a month is perfect – that publishing less frequently allows too much time to lapse, while publishing more often may overwhelm your readers and prompt them to unsubscribe. Others think bi-monthly newsletters draw the most readers. Whatever you decide, the key is to be consistent.

How long should my newsletter be?

This is totally up to you and depends on what you wish to convey to your readers. You can feature one prominent article, or you can include three or four shorter articles. The key is to provide helpful, readable content for current or potential clients.

What is the best day and time to publish my newsletter?

Again, there are no set answers. Many people like to publish on weekday mornings when people are likely to be at their desks, checking their emails. Mondays usually aren’t the best because people are in catch-up mode, while Fridays are for winding things up for the weekend. Saturdays are generally no good. Many people (believe it or not), have good luck on Sundays, when people tend to be emailing friends, shopping online or hanging out on Facebook.

My email list is short. How do I build a bigger list?

Publish great content that people will enjoy and find useful; otherwise, people won’t share the newsletter with friends, family or colleagues. Here are a few tips for growing your list:
Put a sign-up sheet on your front desk.
Post a sign-up button on your social media pages.
Place a link on your website or blog. (We can help with this.)
Include information on your business cards.
Get your employees on board. Ask them to sign up and share, share, share.
Include a link as part of your email signature (both business and personal).
Remember, word of mouth still works!