blog

10. 17. 2018

Time to forget about pushing products and sending irrelevant, random offers to customers. Cross-selling in the digital age is all about personalisation: using data for understanding what clients need and new ways of communication for deepening customer relationships. We’ve put together five approaches and use cases to crank up your cross-selling revenues.

blog

09. 28. 2018

While it’s yet to be seen whether Amazon will really break into mainstream banking, the tech giant can count on high demand, a new survey reveals. So who’s likely to bank with them? Here’s all you need to know about what their future customer base would look like.

blog

09. 20. 2018

Many banks in Central and Eastern Europe see themselves as digital disruptors but a fresh report on digital transformation in the region paints quite a different picture. One fifth of CEE financial institutions still haven’t addressed how to go digital and only about a third of them have dedicated teams working on it.

blog

09. 11. 2018

New data regulations and drastically changing customer attitudes to data protection require banks to meet stronger-than-ever privacy standards – but not all of them are succeeding. Here are three key challenges to look out for.

blog

09. 07. 2018

From day one, digital-only banks have been taking a new approach to boost user numbers and overtake traditional financial institutions in innovation. And setting up new partnerships seems to be the next big thing on their agenda.