Service Uptime Guarantee

The service uptime is oftentimes dismissed by many people when they are looking for a new cloud website hosting provider, but it can often be far more important than the actual plan features. It will not matter how good a plan is if the websites hosted in the account are unavailable for long time periods. This type of downtimes in many cases are penalized by search engines like google, not mentioning the fact that site visitors will most likely not go back to a web site they encounter problems with. For that reason, you must always check the stability of the web hosting service before getting a new account to be sure that the success of your sites will not depend upon third-party factors, but entirely on their content and on your marketing and advertising campaigns.

All of our cloud website hosting packages come with a 99.9% service uptime guarantee. We are able to achieve that by using a cutting-edge cloud hosting platform where every service (files, e-mails, databases, and so forth.) has its own set of servers. We do not run everything on a single server as most providers do, so we have pretty much eradicated the downtime of any service and even in peak times we can balance the load between servers for the greatest possible performance of your sites. If one server fails, the other ones inside the cluster will take over to guarantee the uninterrupted functioning of the web sites. To prevent infrastructural challenges, our web server facilities use highly effective diesel backup generators as well as several independent Internet providers as to make sure that visitors will be able to reach your internet sites no matter what. We also have a team of knowledgeable professionals keeping track of the servers 24/7/365.

We guarantee 99.9% uptime for every single semi-dedicated server plan acquired through our company. You can forget about your Internet site being unavailable for some reason because we employ a top-notch cloud internet hosting platform with a custom-built load balancing system. As opposed to handling everything on one server and risking one service to take everything down, we have now distributed the numerous services among their own sets of servers. Put simply, your files, database, email messages, stats, and so on, are handled by separate clusters, therefore the failure of one machine will have no effect on the overall service or on your Internet sites. Multiple backbone Internet providers and diesel backup generators guarantee that infrastructural problems will not affect your Internet sites either. We've got hardware and software firewalls and a competent team of administrators to keep track of the incoming and outgoing traffic and to respond to each software issue 24/7.

If you get a Virtual Private Server through us, we warrant that the physical server your account is created on will be operational no less than 99.9% of the time. While we cannot control what you will do with your VPS and what you install on it, we'll ensure that the main machine will work 24/7 without any interruptions. Our facilities have a number of Internet providers and backup generators to ensure the continuous work of all machines accommodated there. If there's a problem with any virtual server on the physical one, we've got a crew of expert professionals to resolve it in a very timely manner and to ensure that the other virtual private server accounts in that hosting server won't be affected. We use only new, carefully tested hardware components for all the servers where new virtual accounts are set up.

While we are unable to control what you do with your dedicated server, the types of offline software or script-driven apps you set up on it or how frequently you restart it, we can guarantee that it'll be accessible a minimum of 99.9% of the time. Your hosting server will be located in our state-of-the-art facility in the central district of Chicago and its uptime and accessibility is going to be ensured by powerful diesel backup generators and several Internet providers, so no blackouts or other infrastructural challenges shall affect the proper operation of your websites at any time. Our skilled group of system administrators will make sure that if your server stops for some reason, it'll be restarted promptly. To avoid any probability of malfunctions, we're going to give you a hosting server with new and carefully tested hardware components to be certain that all of your Internet sites are going to be operational no matter what.