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New BMW No-Cost Maintenance Program Information

BMW No Cost Maintenance Program Updates

The BMW No-Cost Maintenance Program will no longer be transferable beginning with all MY15 vehicles retailed on or after July 1, 2014

This transferability change allows BMW to continue to offer our industry leading No-Cost Maintenance Program to new car customers where the value resonates most. At the same time, it strengthens the exclusivity of the BMW network and creates a fertile new profit opportunity for BMW dealers in the Pre- Owned space.

What It Means:

From July 1, 2014, all BMW customers who purchase or lease a new MY15 BMW will continue to enjoy all the benefits of the Program as it is currently configured for up to 4 years/50K miles. However, the Program will no longer be transferable to the subsequent owner(s).

IMPORTANT NOTES:

Program vehicles (retired service loaners, company vehicles and demos) will remain unaffected by this change. They will be treated as "new vehicles" as the first retail to a customer for purposes of transferability.

A "household" exception exists to allow customers to transfer vehicles within their families without terminating the Program.

All model year 2017 BMW vehicles and newer sold or
leased by an authorized BMW center come with BMW Ultimate Care standard
for the first 3 years or 36,000 miles whichever comes first. Only the following
maintenance items are included with BMW Ultimate Care when they are performed as
outlined in the vehicle's Maintenance booklet:

For model year 2015 or
2016 vehicles sold or leased by an authorized BMW center on or after July 1,
2014, the BMW Maintenance Program is provided for the first 4 years or
50,000 miles whichever comes first. These maintenance programs cover all factory
recommended maintenance as outlined in the vehicle's Service and Warranty
Booklet. Additional specific items that need replacement due to normal wear and
tear and that are not covered by the original New Vehicle Limited Warranty -
such as brake pads, brake rotors, and wiper blade inserts - are included
provided wear and tear exceeds BMW wear limits. Any applicable adjustments
required due to normal operating conditions are also included.Exclusions from
coverage are:

• Vehicle safety inspection and emissions test• Oxygen
Sensor replacement(s)• Maintenance service tasks performed on a vehicle with
an ineligible/inactive/expired maintenance program• Repairs covered under
the New Vehicle Limited Warranty for Passenger Cars and Light Trucks•
Covered maintenance services performed by service facilities other than an
authorized BMW center in the United States or Puerto Rico• Engine oil
services and other covered maintenance services including those combined with
engine oil services that are performed before they qualify or that are performed
more frequently than indicated• Gasoline and diesel fuel• Gasoline and
diesel fuel additives• Gasoline engine fuel filter• Diesel glow
plugs• Diesel particulate filter• DMTL and NVLD system filters•
Topping off low fluids (e.g., engine oil, coolant system antifreeze, washer
fluid) except when done in conjunction with a covered scheduled maintenance
service as outlined in the customized maintenance checklist printout• Diesel
Exhaust Fluid (DEF) top-ups except when done in conjunction with a covered
scheduled maintenance as outlined in the customized maintenance checklist
printout• Tires and wheels/rims• Wheel alignment, tire balancing and
rotation• Parking brake shoes/linings• Tire Pressure Monitor (TPM) reset
except when done in conjunction with a covered scheduled maintenance service as
outlined in the customized maintenance checklist printout• Wear and tear of
soft trim items such as: seats, carpets, moldings, headliner, door panels and
all chrome trim• Damage, including consequential, which results from
negligence, improper operation of the vehicle, wear and tear or deterioration
due to driving habits or conditions, improper repair, environmental influences,
flood, accident or fire damage,road salt corrosion, alteration, installation of
non-genuine BMW accessories, or use of improper, poor quality or contaminated
fuel• Altered or unreadable Vehicle Identification Number (VIN) or odometer
irregularities or vehicles where the true mileage cannot be
determined

NON-TRANSFERABILITYThese maintenance programs are
available to the exclusive benefit of the initial purchaser, owner, or lessee of
a new vehicle, sales demonstrator vehicle, Aftersales Mobility Program vehicle,
or BMW Group company vehicle from an authorized BMW center in the United States
(including Puerto Rico). Coverage is not transferable to subsequent purchasers,
owners, or lessees. The sole exception to the non-transferability of coverage is
that household transfers - transfers within the United States (including Puerto
Rico) to members of the household of the initial purchaser, owner, or lessee of
a BMW vehicle from an authorized BMW center - will not terminate coverage.
Household transfers are limited solely to transfers to a current or former
spouse or spousal equivalent, child, sibling, parent, grandparent, or grandchild
from the initial purchaser, owner, or lessee of a vehicle. In the event of a
household transfer, purchasers, owners, or lessees of a BMW vehicle should
promptly advise their authorized BMW center to document and confirm the
household transfer for purposes of coverage. The payoff of a loan on a vehicle
by the initial purchaser and the purchase of a leased vehicle by the initial
lessee are not considered transfers for purposes of
coverage.