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Laptop Certification

As a way to support the mobile initiative, the IS Department has developed a laptop certification program. The certification program will ensure the student’s laptop can connect to Westminster’s wireless network and Westminster Anywhere.

How does the program work?

Students will bring their laptop to the General Computer Lab located in the basement of the Giovale Library during normal library hours.

The student will need to visit with a technician at the help desk.

If the student has already connected to the wireless network and Westminster Anywhere, they will need to show their laptop to the help desk technician.

If the student needs instructions to connect to the wireless network and Westminster Anywhere, the help desk technician will have printed copies to give out.

If the student has tried to connect but has been unsuccessful, the technician can provide assistance.

The help desk technicians are trained to handle most technical problems, but if they are unsuccessful in solving the problem, the student will be asked to return to the lab during regular support hours (8 a.m. - 6 p.m., Monday-Friday) to meet with a full-time staff member.

If the staff member is unable to successfully connect to the wireless network and/or Wesminster Anywhere the student will be given suggestions on what is causing the connection problem along with recommendations on how to fix the problem.

Once the help desk technician has verified the student’s laptop is able to access the wireless network and Westminster Anywhere, it will be cerified.

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Stay Connected

As a way to support the mobile initiative, the IS Department has developed a laptop certification program. The certification program will ensure the student’s laptop can connect to Westminster’s wireless network and Westminster Anywhere.

How does the program work?

Students will bring their laptop to the General Computer Lab located in the basement of the Giovale Library during normal library hours.

The student will need to visit with a technician at the help desk.

If the student has already connected to the wireless network and Westminster Anywhere, they will need to show their laptop to the help desk technician.

If the student needs instructions to connect to the wireless network and Westminster Anywhere, the help desk technician will have printed copies to give out.

If the student has tried to connect but has been unsuccessful, the technician can provide assistance.

The help desk technicians are trained to handle most technical problems, but if they are unsuccessful in solving the problem, the student will be asked to return to the lab during regular support hours (8 a.m. - 6 p.m., Monday-Friday) to meet with a full-time staff member.

If the staff member is unable to successfully connect to the wireless network and/or Wesminster Anywhere the student will be given suggestions on what is causing the connection problem along with recommendations on how to fix the problem.

Once the help desk technician has verified the student’s laptop is able to access the wireless network and Westminster Anywhere, it will be cerified.