Wheelhouse provides reliable and cost-effective business telephone systems sales and service. We’ll work with you to design a business telephone system that will meet your needs now, and provide for future growth and flexibility.

Wheelhouse Solutions will perform a comprehensive review of your current telecommunications needs, at no cost to you, and present you with ways to reduce your costs and increase your overall reliability.

Contact us today for a free audit and review of your telecommunications services and to learn how our expertise in the telecom industry can benefit your organization.

Healthcare is evolving, and you need the technology team to help your organization evolve with it. At Wheelhouse Solutions, we’ll assist you at every stage – from HIPAA-compliant infrastructure, including mobile solutions, to real-time access to patient information. Our healthcare IT Solutions, Cloud Services and Managed Services ensure compliance and flexibility, throughout your organization.

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If you are experiencing a service issue and do not have a Client Portal account, please call us at (636) 866-0484 / (800) 750-4880. Ask your account manager about your free access to the Client Portal.

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Pros and Cons of VoIP Systems for Business

The Voice over IP technology is becoming increasingly popular and it represents a viable choice for businesses when it comes to reduced costs when compared to regular phone services.

With VoIP, you will benefit from a very affordable, comfortable and functional service, especially in a day and age when the Internet is available almost everywhere. Because unlike traditional phone systems, VOIP is using a different technology, i.e. the internet, for voice/data transfers so Internet availability is a must have if you intend to use this service in the future.

Like in any other technological product, there are benefits and hazards when using a VOIP system, so let’s take a look at the pros and cons, shall we?

The Pros of Using VOIP Systems

The price is dirt cheap (even free of charge when it comes to calls from one PC to another, anywhere in the world) when compared to traditional methods of telecommunication(mobile phones/landlines). The “free of charge” feature is the determining factor in leading people to switch to the voice over IP If you want to make calls from your PC to a mobile phone/landline, you will have to pay, but even in this situation, the price is much lower than your usual phone service.

There are no hidden fees from the VOIP providers, no extra charges, you pay exactly what’s owed, no more, no less.

There are lots of features available in VOIP systems, like call forwarding, call waiting, video-conference options, you can transmit messages and data in parallel with your conversation and much more. Obviously, you will have to pay for a high-speed internet connection if you want to benefit from all the advantages of VOIP

You don’t need additional equipment, all you need is a PC/laptop/tablet and an internet connection.

Mobility is another great feature of voice over IP systems, for example, if you’re moving to another house(or another country for that matter) you don’t have to change your phone number; VOIP is not dependent on your physical location, as it uses the World Wide Web. Cool, huh?

The same goes for electricity: no power (you can’t use your computer)->no phone, unlike regular land-lines.

Your location can’t be tracked when using VoIP services by the police, firefighters and the like, so many people are concerned about using voice over IP when it comes to 911 calls and the like.

Issues with the voice quality may appear if you don’t have a reliable/broadband internet connection.

Keep in mind that Internet and technology are evolving very fast, the technical issues will become a thing of the past in no time if you ask me. Choose wisely.

WheelHouse Solutions will conduct a VoIP assessment to understand your business needs. This review will determine your current situation and inventory your current equipment to determine if you are a great candidate for VoIP. Once you pass our initial review, the team at WheelHouse Solutions will provide you with a free estimate so you can compare providers. We shop the carriers saving you time and money. We have helped hundreds of companies nationwide save thousands of dollars on their monthly telecommunications bills through VoIP. Use your Internet connection now to contact us.