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For travelers who need wifi, DO NOT stay in this hotel. It will never work, and they charge $15 a day. Hotel staff cannot help as they do not even attempt to assist or follow up. They will transfer you to their external provider and expect you to work it out with them. Service, what service? No warmth at all. They do not use your name, call you by your room number, do not greet, do not smile, and do not offer help. If you attempt to ask them a question or address an issue, all you get is foul looks from them. I guess at least I know they are not fake.Room needs severe maintenance although room is very spacious and comfortable. There are so many points I can add on to this review, but I cannot be bothered with a hotel that does not even try. Pros: Location and spacious roomCons: Everything else

Room Tip: You will never get a quiet room. I had a corner room but corridor is narrow and staff talk so loud...

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Stayed July 2013, traveled with friends

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3Thank truthbetold87

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Thank you for taking the time to share your impressions of our Midtown Hotel. It is thoroughly disappointing to learn when a guests' stay does not live up to their expectations in all ways and, despite the change on guestroom accommodations, you were not impressed at every turn. It is always our hope that our guests have the best stay possible and we apologize if we did not achieve that for you.

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I especially liked this hotel because of the room. Its a boutique hotel but you can see that they utilize the space very wisely and designed it very well. There was a living room and bedroom which was nice for a 1 week stay. The bathroom was a bit small. Very modern and trendy feelings without it being overwhelming. I would definitely stay here again.

Stayed January 2013, traveled as a couple

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Thank Sarissa R

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A trip abroad to New York City can be such an exciting experience! Thank you for sharing details regarding your stay with us at The Wyndham 45 Hotel. From your guestroom accommodations to our perfect midtown location and spectacular views, we couldn’t be happier to know you enjoyed your stay. Our associates strive to provide a memorable experience. It would be our pleasure to welcome you back again.

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My friends and I decided to take in a show on Broadway and after reading some of the reviews, I was a little skeptical, about the Wyndham Midtown 45 located at 205 West 35th Street (between 7th Ave & 8th Ave). We opted for the penthouse suite and I was pleasantly surprised by how nice the room was along with the views of Midtown Manhattan.

This hotel is in a Great location! One block from Macy's, a short walk to Times Square, and conveniently located near NY Penn Station. There is one king bed in each room but plenty of space for a NYC hotel, and breakfast was included. The room was clean and comfortable. The staff was extremely pleasant and if you need anything just ask for Ivo, he is a gem!

Stayed June 2013, traveled with friends

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Thank CityGirl614

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Our staff's focus is personalized service and it is wonderful to know that you found our concierge to be so helpful. Many of our guests are always pleased to discover so many area attractions are within walking distance. Thank you so much for letting us know we met your expectations and we would love to welcome you back!

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We had a horrible experience checking in, which made the whole experience that much worse. It took us an hour and a half to check in because somehow the front desk lost our pre-payment information. They were trying to get me to pay for a room I already paid for. Also, they had me down as staying for 1 night, when I booked for 2 nights. This caused quite a hassle and since the front desk people were completely incompetent and seemed to be under the influence they kept forgetting that we were waiting for them to solve our problems. It was unheard of that they could keep forgetting about us because we were sitting 10 feet in front of them and no one else was in the lobby. At some point we went up to them to see if they had resolved the issues and they said they thought they already checked us in, which was ridiculous because they didn't and it took them atleast 40 more minutes to check us in.

The room was really nice. It had 3 TVs - bedroom, living room bathroom. It came with plates, utensils, etc. It was like a small, furnished apartment.

Stayed June 2013, traveled as a couple

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2Thank joydivisyon

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Thank you for taking the time to share your impressions of our Midtown Hotel. It is thoroughly disappointing to learn when a guests' stay does not live up to their expectations. It's always our hope that our guests have the best stay possible and we apologize if we did not achieve that for you. We appreciate your candor.

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This was a great little surprise booked over Hotels.com and is a hotel I will use again. Located just a block from Grand Central station which was extremely convenient for my week of business meetings. Spacious room, comfortable bed, very nice and helpful staff - a real bonus there. The shower was unusually laid out floor level with french doors that open into the bathroom, and the two glass doors did not ever fully come together properly so water always spilled out onto the bathroom floor making it slippery. I ate in the restaurant three times and was very pleased with the quality and freshness of the food and the service every time. Concierge and doormen were very helpful at every opportunity as well as front desk.

Stayed June 2013, traveled on business

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1Thank L0vett

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Thank you so much for sharing your feedback as well as your high recommendations, we are thrilled you had such a positive experience at The Wyndham 45 Hotel. All of our guestrooms and suites are designed with our guests’ ultimate comfort and convenience in mind and our locations is indeed just a brief stroll from Grand Central Terminal and so much more! It would be our pleasure to welcome you back again, and hope it is soon.

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We booked a 2 bedroom suite in late May. The second bedroom was quite cramped. But a very comfortable bed and lovely and clean.The position was great to get around NYC and cabs were always available. The suite had a small kitchen but No coffee machine or kettle in the room. We had one delivered the next day. For NYC this hotel was great value for money. There is an excellent Deli just a short walk away and a bottle shop also a small convience store and an ATM and a Bank. There are several restaurants close by that were quite reasonably priced by New York standards. There is no free wi fi . This hotel is a little tired in places but the staff were friendly and helpful.

Room Tip: We had a corner suite on a high floor that was quiet.

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Stayed May 2013, traveled with friends

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Truly unique amongst New York City hotels, The Wyndham Hotel offers a stylish retreat in the heart of the city. Choose from suites with apartment style amenities including fully equipped kitchens and Manhattan skyline views. Located in Midtown Manhattan East neighborhood, just one block from Grand Central Station and within walking distance to the United Nations, Park, Madison and Fifth Avenues. The Wyndham Midtown 45 was designed by residential architect Costas Kondylis, with custom designed furniture by David Rockwell and state-of-the-art amenities throughout. The Wyndham is perfect for those looking to explore NYC!...more less

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Also Known As:

Alex Hotel New York City

The Alex

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