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Since the automatic update on our google calendar, we have…

Customer Question

Since the automatic update...

Since the automatic update on our google calendar, we have had problems. This a.m. I was trying to add appointment and was not able to do that. Then it just jumped back to home page. This is the first time I wasn't able to add appointment, but not first time for it to jump out and go to home page. HELP - my boss isn't happy.

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Web browser. We have a gmail account, but that isn't our email provider we use for our company. That is Allstream, formerly Integra. We have used this calendar for four years and worked fine until the update.

Technician's Assistant: What troubleshooting have you tried?

Basically, just closed down all programs and logged off. My computer tech didn't have any suggestions. I just checked with boss and it is same for him.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.