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Excellent stay!

Entire hotel staff was helpful and very courteous. Rooms are basic Marriott and are very well kept. Our room was near the elevator and ice machine which at first was a concern but turned out not to be a problem at all. Short 3 block walk to Market Street where all major transportation is.

Room Tip: Higher floors are quieter and have a better view.

Stayed: August 2014, travelled with family

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Ask Graceybay about Courtyard by Marriott San Francisco Downtown

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

My family and I go to San Francisco frequently. Generally we stay at the Marriott Marquis. However, we decided to try something different this time. Although, my expectations were not high, I was pleasantly surprised. This is still a very convenient location. Plus, the staff was friendly. The best part was the size of the room. Compared to the Marquis, or every other hotel in a large city, this room was gigantic! Plus everything was updated and fresh feeling.

Stayed: August 2014, travelled as a couple

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Ask Renee M about Courtyard by Marriott San Francisco Downtown

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Stayed for three nights in a one bed suite with my family. Location : good location in downtown 15 min from union stationProperty condition :very goodFurniture and room condition : very goodSofabed: available in the suite but not comfortable Laundry: public laundry room is available Parking: available for over $50 a nightSize of the suit if very good withe separated bedroom and living room.Starbucks is in the loby.

Stayed: August 2014, travelled with family

Ask Dubaitourist about Courtyard by Marriott San Francisco Downtown

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Loved the location, the bar, the outside fire pit, the friendliness of the staff. On checking in we encountered two significant problems that could have spoilt the end of our holiday. However the check in people (Susan in particular) and Marriott customer service worked hard to find solutions. Thirty minutes later we were in a very nice room with a positive experience of how this hotel deals with inevitable service issues. Only the small gym and pool stop me giving a 5 star rating.

Stayed: August 2014, travelled with family

Sleep Quality

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Ask StevenRobertson about Courtyard by Marriott San Francisco Downtown

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Not much to say here that hasn't already been said. This is a top-notch property, located minutes from the Montgomery Street BART/Muni station, but far away where noise isn't an issue.

Service was very friendly, and the room was impeccable. Free wifi was excellent, but in true Courtyard style, there was a $9.95 charge for "enhanced" internet (basically, anything beyond email or light surfing).

There is indeed a Starbucks in the libby, and there are a number of restaurants nearby within two or three blocks.

This property is a winner.

Stayed: August 2014, travelled with friends

Sleep Quality

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Ask texasbrian about Courtyard by Marriott San Francisco Downtown

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

This is the Courtyard for crying out loud, why do I have to pay a five star price for a three star hotel? The rooms are dated, the furniture is crappy, the sink drains slowly.

I have discovered that depending on which room you get, you of course get different amenities. Some rooms have an outlet on the bedside table with USB ports to charge your electronic devices such as a tablet or phone, other rooms do not.

On the other hand the staff is quite friendly and they are very accommodating. The bar is decent and their is an outdoor area with a fire pit. It is close to the ball park and an easy walk to BART, Union square or the embarcadero. I would give this more than a three rating if the prices were more reasonable but I am not impressed with what you get for the price. It is inconceivable to me that I should pay $500.00 for a hotel that I do not think is worth more than $250 per night, and that is being generous, at the same time this is San Francisco, the land of the overpriced hotel.

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Room Tip: Ask for a room away from the elevators, and a high floor. There is a large apartment building that blocks the view on the north-west side.

Stayed: August 2014, travelled on business

Sleep Quality

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Ask wes b about Courtyard by Marriott San Francisco Downtown

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Debbie B, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this reviewResponded 21 August 2014

Thank you for your recent review of the Courtyard San Francisco Downtown. I am sorry to hear you found the value for the price you paid to be lacking and that the room amenities did not meet your expectations. Marriott has the greatest concern and respect for every guest’s experience. Please be assured I have shared your comments regarding the dated condition of our guest rooms with Marriott leadership. Thank you again for taking the time to share your feedback. Debbie Bonafede, General Manager.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC