It allows users to ask preliminary questions about a potential breach to determine whether their organisation falls under the new notification regime.

A data breach has occurred, according to the new law, when there has been "unauthorised access to, or unauthorised disclosure of, personal information about one or more individuals, or where such information is lost in circumstances that are likely to give rise to unauthorised access or unauthorised disclosure".

The chatbot takes users through their organisation's obligations and the steps they should take depending on the type of breach.

The bot is still learning - for questions it cannot answer it will ask the user if they want to speak to a supervisor, and direct them to a form to fill out for a call-back from a privacy lawyer.

Parker appears to be open to all users on Norton Rose Fulbright's website.

The firm is using the chatbot to upsell users onto its privacy packages.

From February 22 next year, organisations that suffer a data breach will need to notify the Australian Information Commissioner and affected customers "as soon as practicable".

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