Open Source Training

This is a brief summary of the simplified version of the SAP Customer Master that has been discussed in the class. A more detailed SAP Customer Master is also available and will be discussed in another class with more examples. Learn more about SAP SD Training here and other SAP Training modules like SAP CRM Training or SAP HR Training here.

Summary : We have discussed the 3 views of the Customer master and discussed the most important fields in the SAP Customer Master.

General View

Name

Search Term

Address

Sales View

Shipping Conditions

Tax Classification

Different Partner Functions

Payment Terms

Company Code View

We have also discussed that the data in the company code view will be filled up either by the SAP FICO Consultants or by you based on the data given to you by the SAP FICO Consultant.

Scenario 1: You are a Sales employee at ABC Computers Inc. A customer just called and inquired about a computer and asked for a quotation. As part of the Sales Process, you have collected the following information. His name is John Smith and his address is 1000 Denise Dr, Edison , NJ. He typically likes the computers to be shipped immediately and he is ordering on behalf of a non-profit organization. He wishes to pay within 60 days. He also mentioned that Dominik Adam ( One of our Field Sales employee ) has told him about this ABC Company and requested to place an order.

Question 1 : Create a Customer Master using the details mentioned above. Use the Sales Organization, Distribution Channel and Division of 1000/10/00 and the company code as 1000.

Customer number 35 is created under comp code 1000 and sales area 1000/10/00. But I have question:

What is the difference between terms of payment in “payment transactions” of company code data and “billing documents” of Sales area data? I was able to give 2 different values in each of them. 0004 in payment transactions and 0005 in billing documents.
Could you pls clarify?

Perfect Navdeep. Good job. Only, the Company code data is not created. If you can do it , the customer is good to go. You can use it to create orders.

You have interpreted all the requirements in the scenario correctly. Let’s discuss this in the class tomorrow for the benefit of other folks as well. Once again – good job !! keep the enthusiasm going.

Scenario 1: You are a Sales employee at ABC Computers Inc. A customer just called and inquired about a computer and asked for a quotation. As part of the Sales Process, you have collected the following information. His name is John Smith and his address is 2301 Woodland Park Dr, Houston ,TX 77077 He typically likes the computers to be shipped immediately and he is ordering on behalf of a non-profit organization. He wishes to pay within 60 days. He also mentioned that Dominik Adam ( One of our Field Sales employee ) has told him about this ABC Company and requested to place an order.

Question 1 : Create a Customer Master using the details mentioned above. Use the Sales Organization, Distribution Channel and Division of 1000/10/00 and the company code as 1000.

Q :
1. When creating the Material Master Data where can I add the price of the material. I entered the Standard Price of 5000 in MMR but when I create an Inquiry using this material, it doesnt show the Total Price.
2. The currency for Material Master with Plant 1000 and Sales Org 1000 is default EUR. How can that be changed to USD
3. When trying to create an order using Inquiry #14166 as reference its producing an error. I had to create a separate Order.

1. Explain in your own words when you would use a new Price List Category?
Answer: I would use a new Price List Category when some customer or group of customer needs to give special pricing. Ex-Wholesale customer and retail customer assigning it to different price list
2. Create a new Price List Category Zx* and give it a description of “Agency Customer”
Answer: Created a new Price List Category ZM
3. Create a new SAP Customer Master and give the customer Number here.
Answer: Created New Customer 9742.
4. Assign the newly created price list category Zx to the customer master created in Step . 3 above
Answer: Assign price List Category to Customer 9745

Somebody would have deleted it. You can recreate it. I just checked it though. Order Type OR does exist and item category TAN also exist. Can you explain in more detail where you are going wrong ? I am suspecting this could be a problem with Item Category Determination.

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