We spent a week on Fantasia and an overall experience was positive except few remarks.
NO SMILE policy is something you notice in a day or two. As an ex crew member on a bigger cruise line i know how important a guest satisfaction was, even if we only talk about greetings.
English is not mandatory, so the more languages you speak, the better for you to get around.
This doesnt count for crew on higher position, but does for the other 2500 crew members.
The food in general could be better, thers no much variation, so after a week you kinda wanna get off and eat something good!
Entertainment team is great and very professional. It still stays amazing how they have a show on 5 languages!
So to summarize, id say you can have a pretty good experience on-board. If you dont compare it to the big fish like RCCL or Celebrity, you gonna be fine with some patience. The food is...nah....but its clean. Its very kitschy and not everyone is gonna understand you all the time, but hey...you came for vacation, so ....relax......

Report Inappropriate Content

We spent a week on Fantasia and an overall experience was positive except few remarks.

NO SMILE policy is something you notice in a day or two. As an ex crew member on a bigger cruise line i know how important a guest satisfaction was, even if we only talk about greetings.

English is not mandatory, so the more languages you speak, the better for you to get around.

This doesnt count for crew on higher position, but does for the other 2500 crew members.

The food in general could be better, thers no much variation, so after a week you kinda wanna get off and eat something good!

Entertainment team is great and very professional. It still stays amazing how they have a show on 5 languages!

So to summarize, id say you can have a pretty good experience on-board. If you dont compare it to the big fish like RCCL or Celebrity, you gonna be fine with some patience. The food is...nah....but its clean. Its very kitschy and not everyone is gonna understand you all the time, but hey...you came for vacation, so ....relax......