Thanks for granting Support Access. I logged in your site and created a test event to regenerate the issue. I created a video screencast of the full thing: http://take.ms/mEfWx

Can you please check this and let us know if you followed these steps and still got that issue? If you did something else which didn't match with the process I followed, please let us know. We will try to do that and will try to regenerate this thing. We can work on the problem if we can regenerate.

I'm looking forward to hearing from you and resolving this issue as soon as possible.

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