JD for CRM
– Primary role: One point contact for customers from the date of order finalization.
– To Co-ordinate with internal departments and post updates to customers
– Receive and respond to customers calls and mails on project/order status and timelines
– Maintain customer accounts and organize for collections as per terms
– Documentation on all the transaction from final design approval to completion including payments collection..
– Organize for handing over of interiors with relevant documents
– Attend to walk in customers and connect to sales

Company Profile:

Sobha Ltd – Division Interiors one of the backward integrated divisions of Sobha Ltd, is the leader and largest integrated wood-working and joinery unit in India. Sobha Ltd – Division Interiors has its manufacturing operations from a 3,75,000 sq ft factory in Bangalore, that promotes customized joinery work for large contractual projects in the interior fit-out solutions for corporate, hotels, door system for large real estate development and customised furniture solutions for residential clients.