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♥Photographs are larger than the actual item please refer to the measurements above for size accuracy.

♥ Please note: A 16 inches necklace length can be too short for some.To get your right size necklace please measure your favorite necklace that you already own or use a piece of string to measure your desired length.

To save on shipping cost your jewelry will be sent out sent out by Australia Post without Tracking.

♥JEWELRY CARE:Always remove your jewelry before exercising, taking a bath or showering.Avoid applying lotions, hairspray or perfume when you have your jewelry on. The chemicals in many products stain and discolored your jewelry. Please store your jewelry in a box or drawer or in a ziplock bag when not in use. Keeping it away from light and air will prevent tarnishing.

♥Photographs are larger than the actual item please refer to the measurements above for size accuracy.

♥ Please note: A 16 inches necklace length can be too short for some.To get your right size necklace please measure your favorite necklace that you already own or use a piece of string to measure your desired length.

To save on shipping cost your jewelry will be sent out sent out by Australia Post without Tracking.

♥JEWELRY CARE:Always remove your jewelry before exercising, taking a bath or showering.Avoid applying lotions, hairspray or perfume when you have your jewelry on. The chemicals in many products stain and discolored your jewelry. Please store your jewelry in a box or drawer or in a ziplock bag when not in use. Keeping it away from light and air will prevent tarnishing.

While the chain and charm are very pretty on the tiny moon necklace, and the packaging was very nice, I am very disappointed that the moon does not lay flat on the neck.

I had searched for a moon for my daughter for her birthday for months and was so happy when I finally made this purchase but am disappointed and think the seller could have included an extra eyelet to make it sit flat as you cant even tell what it is when she wears it!! It will cost too much for me to have a jeweler take it apart to do this now.

This is the second one I bought as my sister saw me wearing the necklace and wanted one for herself! So I gave her the first one I bought and purchased a second.I get lots of compliments when I wear this necklace. It looks lovely on and so is well-made.

If you prefer to use PayPal, remember to tick the box at checkout, otherwise it defaults to DC. Both are easy to use!

Payment in FULL is required prior to my beginning work on custom orders. Ready to ship items will usually be shipped within 2-3 business days.

All orders will be shipped out to the address designated in your Etsy account. Please make sure that your address is correct before checking out!

Returns & exchanges

I gladly accept returns

Contact me within: 3 days of delivery

Ship items back within: 7 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Intimate items (for health/hygiene reasons)

Returns and exchange details

Each item is carefully packed before shipping. If your item is damaged during shipping please contact me as soon as possible so we can discuss how to put this right.

If for any reason you are dissatisfied with your purchase it may be returned and refunded for the full purchase price minus the cost of shipping. Note that this does not include custom, personalized or intimate items such as earrings.

The item cannot be damaged and must be in it's original condition.

Please contact me through Etsy if you would like to return your item.

After I receive the item, I will issue you a refund EXCLUDING the original shipping charge.

BUYER IS RESPONSIBLE FOR THE RETURN SHIPPING COST.

Shipping policies

AUSTRALIAN ORDERS WILL BE SHIPPED by EXPRESS POST and a Tracking number will be provided with your shipping notification (1-3 Business Days). Please provide Seller your mobile number (Post Office requirement).

For INTERNATIONAL orders from Australia the following options are available during checkout:
- STANDARD AIRMAIL that does not include any form of tracking.
- INTERNATIONAL WITH TRACKING where a tracking number will be provided with your shipping notification.

INTERNATIONAL shipping times:
- 10 to 20 Business Days for Standard Airmail without tracking noting that Canada can sometimes take longer outside major metropolitan areas.
- 6 to 12 Business Days for International with Tracking.

We cannot be held responsible for lost or packages delays once they have been turned over to the postal carrier.

Please note that items entering your country might be subject to customs inspection and duties and taxes may be incurred. Buyer is responsible for all duties and taxes incurred.

Additional policies

♥MISSING PACKAGES♥

Shipping times can vary greatly. Please contact me if you haven't received your package in Australia within 1 to 2 weeks and within 6 weeks for International packages.

Though it does not usually take this long, packages can on rare occasions take a while to get to you.

Each item is carefully packaged before shipping and using bubble gift envelope.
If your item is damaged during shipping please contact me as soon as possible.

For AUSTRALIA all items will be sent out as EXPRESS POST (1-3 Business days guaranteed) and a tracking number will be provided.
Please provide your mobile number on the Notes to Seller during checkout.

For International Shipping from Australia I don't use tracking to save on shipping costs.
If you would like a shipping upgrade with tracking numbers, please use the option With Tracking during check out.

As a guide it will take 7 to 15 Business days (no guarantee) for Regular/Standard Air Mail to the US, UK and other European Countries.
Please note: Canada can take longer based on recent experience.

I am happy to work with you on a customized creation!
Please send me a message with your thoughts and turnaround time.

GOLD FILLED
Gold filled jewelry contain 100 times more real gold than gold plated. It is very durable and tarnish resistant. It can be worn by people with sensitive skin.
Gold filled jewelry is a beautiful and affordable alternative to solid gold.

STERLING SILVER
We like to use 925 Sterling Silver.
Sterling silver jewelry requires polishing from time to time from oxidation. Oxidation of sterling silver after some time is a normal process.
You can easily clean it using a polishing cloth for extra shine.

GOLD VERMEIL (pronounced “ver-may”)
925 Sterling Silver which is plated with Gold. Vermeil is a combination of Sterling Silver and Gold.

Every piece of silver jewelry develops a black coating on its surface after some time.
This tarnish is a result of a chemical reaction that occurs when silver comes into contact with air and various substances.

Oils from your skin accumulate on the surface of silver and can predispose it to oxidization.

Tarnishing is a natural process that cannot be prevented, it can be slowed down, but you will still need to clean the tarnished layer at some point with anti tarnish cloth.

Minimize contact of your silver jewelry with substances that can cause tarnishing. This means that you shouldn’t wear your silver when washing up or taking a bath.

And don’t forget to put on your jewelry only after you have applied makeup and perfume.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.