Georgetown: (512) 869-7310

Killeen: (512) 869-7310​

What to expect before your visit

Please plan ahead before your visit to Dr. Hansen's office for your initial visit. This will help make your experience as effective and efficient as possible. It is important that you bring with you all of the information needed (medical records, medication lists, previous surgery information, etc.), so that we can gain the best understanding of your problem, determine the factors that may influence your treatment and formulate the best treatment plan for you.

What time should you arrive for the Appointment?

Please arrive 15 minutes before your first appointment so that you can fill out our office forms and questionnaires.

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What do I need to bring with me on my first visit?

X-ray, MRI, CT, & Arthrogram Films and Reports. If you have a CD please be sure to bring it with you.

Medical Records and List of Your Current Medications and Allergies

Office Notes along with prior Surgical/Operative Report and Intraoperative Pictures if you have them

Referral – Name and address of the physician that referred you to our office

Insurance Card and Information

Photo ID (Driver’s License or Passport)

Which hospital are you affiliated with?

Seton Williamson County

St David's Surgical Hospital Round Rock

Metroplex Health Systems

Seton Harker Heights

Rollinsbrook Lampassas

Temple Surgery Center

Surgery Center of Killeen

What are your office hours?

What type of insurance do you take?

Please call for information, we take most major insurance carriers

What do I do in case of an emergency?Dr. Hansen is available for emergencies 24 hours a day, 7 days a week. If a medical emergency arises after business hours, please call our office. The answering service will page the doctor and he will return your call as quickly as possible.

During and After your visit.

It is very important for you to completely understand your injury and the treatment plan after your first visit. You are encouraged to ask questions throughout the process and to contact our office at any time.

Review the material you were given in the office and the treatment plan.

Make a list of questions that you did not ask during your visit. You may ask them at your next visit or call our office at any time.

Follow the instructions (physical therapy protocol, post injection protocol, activity modification, etc.) given in the office. Take all medication as prescribed for the full course. If you have an adverse side effect from the medication, please call us and let us know so that we can change your medication.

Take notes while you are at your appointment and ask questions. Ask for handouts that you can review at a later time or visit www.roberthansenmd.com to obtain more information about your condition. Our office will help you verify that the surgery is covered by your insurance policy before proceeding to booking the surgery.

We want this experience to be 100% about YOU and our goal is to give you the best treatment options (conservative or surgical) to improve your function, decrease your pain, and get you back to your pre-injury activity level.