You'll be spending quality time with Father Christmas and his cheeky Elves. With festive songs, games, and a little magic along the way, experience a unique Christmas event this year.

Tickets are only £11.95 per child and £2.50 per adult, plus a small booking fee.

If you'd like to visit the UK's largest indoor play centre, Riverside Hub, before or after your Christmas Experience, show your online ticket at reception and your whole family can get Half Price Admission on the day of the Christmas Experience.

Tickets are extremely limited for these events, so early booking is recommended.

"My son absolutely loved the Christmas experience yesterday! It was so lovely and magical. The elves and Santa were fantastic and definitely worth the money. Highly recommend!" Lucy Rhiannon B. Facebook.

FAQs

Can I take my own photographs?

Yes, you are welcome to take photos and video throughout the event. Please do not photograph or film other people's children.

Who can I contact with any questions?

For any queries e-mail Riverside Hub's director, Ellis Potter at ellis@riversidehub.com or telephone us on 01604403003

Is my registration/ticket transferrable?

Tickets can be transferred to a different date or time, subject to availability for a fee of £2. To do this, you need to log into your Eventbrite account and follow the instructions.

Do I have to bring my printed ticket to the event?

You don't need to print out your ticket, you can simply show your e-ticket to us on your phone if you prefer.

Do you charge for babies?

Under 1's are free if accompanied by an older sibling. You do not need to book a ticket for a baby if they are not participating. If you do need a ticket for a baby that has no siblings, then a children's ticket is required for them.

Why do you charge for adults?

Adults receive a cup of coffee or tea and mince pies on arrival. All adults can join in the full experience along with their children. We limit the numbers of people at each experience to ensure everyone has a great time.

Does my ticket allow me entry to Riverside Hub to play as well?

The Magical Christmas Experience is a separate event from our play offering, so does not allow entry into the play centre. However, if you show your Magical Christmas e-ticket at Hub reception (on the day of your visit), your whole group can get half price entry to Riverside Hub.

Can I buy my tickets by telephone or at Riverside Hub?

We operate an online-only ticketing system. It does incur a small booking fee, but enables us to far better handle the whole booking process, and deliver our customers a much easier booking experience.