The recommended pathway for treatment is prescription of iopidine drops , administer 3x day to stimulate Muller muscle.This helps but is not correctable with further injections of toxin.We have policies and protocols in place to care for adverse events. Suggest you bring her in and look at her rather than assuming what she informs you is true.Assess carefully cause most of the time, the patients complain of this when in fact, there really isn't any problem.