CX is a Team Sport

Usermind works with leading Management Consultancies, CX Strategists and Technology partners to accelerate Customer Experience and Digital transformation initiatives. Together, we’re building a partner ecosystem that’s leading the way in helping enterprises give their customers experiences they love.

Consulting Partner

Our customers rely on expert consulting from a variety of CX and management consultancies for CX and digital transformation. Whether you need help journey mapping, conducting research, designing experiences or launching a great CX practice, we have the right partners for you.‍Interested in working with one of our consulting firms on your next journey project? Let us help you find a great partner to improve your results.

Build the CX community

Connecting practitioners with thought leadership, best practices, and guidance

Accelerate time-to-impact

Delivering tangible business results by combining strategy with technology

Leverage a data-driven strategy

Founded in 2009, Elixirr has grown to a team of 130 people across the US, Europe and Africa. Their consulting business provides expert advice to large corporates across the end-to-end value chain, including outsourcing and contract advisory, operating models, complex program execution, strategy, innovation, new market entry, and bringing new, customer validated products to market...quickly.

Heart of the Customer is a global customer experience thought leader, with a deep expertise in customer journey mapping. They work with you to uncover and chart your customer’s journey and drive measurable top- and bottom-line value. Their team of journey mappers work with companies of all sizes to evaluate and improve their customers’ experience.

CX Solutions leverages more than 40 years of Customer Experience research and consulting experience to help companies design and optimize their CX programs, maximizing the ROI of CX investments and Technology.

Experience Catalysts

About

About

Established in 2011, Experience Catalysts is at the forefront of customer and employee experience, offering deep expertise in customer strategy, innovation and organizational alignment. They are a boutique consultancy helping organizations develop customer and employee experience competencies. Their holistic approach to complex business challenges draws upon the power of the real-world experience so you can more quickly achieve your goals.

About

About

Innovative CX Solutions is led by Bob Azman, Founder and CXO. They are a Customer Experience Consulting firm specializing in CX Design and Execution, Sales and Service Experience Design and Talent Development. He also serves as the Chairman of the Board of the Customer Experience Professional Association (CXPA.org).

Skookum is a diverse team of software engineers, designers and strategists passionate about solving complex problems. Partnering with local and global brands across multiple industries, they create digital products and experiences that improve lives and transform businesses.

McorpCX is independently recognized as a global customer experience (CX) consulting and digital customer strategy leader. They help fast growth and Fortune 100 companies design and deliver great customer experiences, and prove ROI on their CX investments. With over 15 years of CX-focused experience, their proven tools, frameworks and methodologies help clients build best-in-class customer experience management capabilities, and deliver measurable business results.

Technology Integration Partners

Usermind integrates with a wide variety of technologies, from home grown, legacy systems to common SaaS products. The intent with these integrations is to gain access and drive relevant actions using the critical data silos and systems that are required to deliver amazing experiences. No matter what POS, CRM, ERP, ESP, VOC or other platform acronym you use, we either already integrate with it or can add it with our enterprise integration SDK.

Enhance the stack you already have

With Usermind and our partners, you don’t have to rip and replace your existing tech investments, instead you can make them work even better together

Leverage customer context

Each system you have has a piece of your customer information. With Usermind, you can break down silos and build contextually relevant experiences for your clients

Activate data in real-time

Our partners believe in a real-time ecosystem to share data. No matter where you store your data, you can leverage that data to make business critical decisions and drive improved customer experiences

Interesting in partnering with Usermind?

Our partner program is growing everyday and we’d love to hear from you. Complete the form and a member of our partner team will reach out to you shortly.