AT&T and T-Mobile might owe you money!

by Joey deVilla on December 31, 2014

In the telecom world, “cramming” takes place when a telco charges its customers for services they didn’t order or ask for, such as premium text messaging, ringtones, wallpapers, and subscriptions to services such as horoscopes and celebrity gossip. These services are typically offered by third parties through telcos, who collect about 30 to 40 percent of the charge. To keep users unaware of these charges, telcos have structured their bills so that it’s difficult for customers to tell that they’d be charged for services they didn’t ask for.

As a result of their cases, AT&T and T-Mobile have set aside a pool of funds — $80 million in AT&T’s case, $68 million in T-Mobile’s — which will be used to refund people whose accounts have been crammed. If you were a customer of either over the past five years, you may be eligible for a refund. Here are the steps you should take to see if they owe you money:

For T-Mobile refunds,visit their refund site or call 1-855-382-6403. The deadline for refund applications is April 30, 2015.