Gary Shaffer, Ph.D

Gary Shaffer, Ph.D

Gary Shaffer, Ph.D. serves as the head of the Library and Information Science program at the Marshall School of Business at the University of Southern California and Assistant Dean of USC Libraries, as well as director of the Center for Library Leadership and Management in Los Angeles. He is the former chief executive officer of the Tulsa City-County Library, a 24 location public library system, with over 405 employees located in Northeastern Oklahoma.

Shaffer received his Ph.D. in Managerial Leadership in the Information Professions from Simmons College in Boston. For his dissertation, Leading Through Triple Bottom Line Sustainability: Five Companies Show Public Libraries the Way, he interviewed sustainability practitioners at Fortune Most Admired Companies and library leaders at many Library Journal Libraries of The Year. The research from that study informs this book.

In addition to his doctorate, Shaffer holds a Master’s in Library and Information Science from the Pratt Institute in New York City, a Master’s of Professional Writing from the University of Southern California in Los Angeles, and a Master of Laws in Intellectual Property from the University of Turin School of Law in Turin, Italy. He previously served for four years on the board of the Public Library Association. In 2006, he was named a Library Journal Mover & Shaker: One of 50 people shaping the future of libraries. Prior to working in libraries, Shaffer supervised Fortune 500 accounts for various advertising agencies.

Candidacy status is an indication that University of Southern California and the Master of Management in Library and Information Science program have voluntarily committed to participate in the ALA accreditation process and is actively seeking accreditation. Candidacy does not indicate that the program is accredited nor does it guarantee eventual accreditation of the program by ALA. A decision will be made in 2017.

The University of Southern California (USC) is regionally accredited by the Western Association of Schools and Colleges (WASC). Accreditation for the Master of Management in Library and Information Science online program was awarded in 2012. WASC, a 501(c)(3) organization, is recognized as one of six regional associations that accredit public and private schools, colleges, and universities in the United States.
The Western region covers institutions in California and Hawaii, the territories of Guam, American Samoa, Federated States of Micronesia, Republic of Palau, Commonwealth of the Northern Marianas Islands, the Pacific Basin, and East Asia, and areas of the Pacific and East Asia where American/international schools or colleges may apply to it for service.
The WASC Accrediting Commission for Senior Colleges and Universities can be contacted at:
985 Atlantic Avenue, Suite 100
Alameda, CA 94501
Office: 510-748-9001, FAX: 510-748-9797
http://www.wascsenior.org/

The Marshall School of Business is accredited by the Association to Advance Collegiate Schools of Business (AACSB).

About AACSB International
AACSB International (The Association to Advance Collegiate Schools of Business), founded in 1916, is an association of more than 694 educational institutions, businesses, and other organizations in 45 countries and territories. AACSB's mission is to advance quality management education worldwide through accreditation, thought leadership, and value-added services. As the premier accreditation body for institutions offering undergraduate, master's, and doctorate degrees in business and accounting, the association also conducts a wide array of conferences and seminar programs at locations throughout the world. AACSB's global headquarters is in Tampa, Florida, USA and its Asia Pacific headquarters is in Singapore.

U.S. News and World Report ranks USC #23 in its 2016 national university rankings.

Privacy Policy
University of Southern California

Pearson Embanet is the online education partner of the University of Southern California. This Privacy Statement discloses how Pearson Embanet collects, uses and safeguards the personal information you provide to us. We reserve the right to append or modify this Privacy Statement at anytime. We ask that you revisit our Privacy Statement to check for updates or changes.

In order to enhance our site to meet our visitors' needs, we collect various types of information through cookies and information gathered through the submission forms.

What your browser sends us:
Your browser sends us a variety of information such as IP (Internet Protocol) Address, browser session, SSL Encryption, and URL (Uniform Resource Locator). This information lets us know how you’re finding our sites, and which pages you’ve visited most often. All of this is used to improve the navigation of the site and make it more useful for our visitors.

The information that you voluntarily provide us:
In addition to the information automatically collected by your browser, we also collect information that you voluntarily provide to us when you fill out an information request for one of the programs featured on any of our sites.

This site provides users the opportunity to request information for the University of Southern California’s Master of Management in Library and Information Science online program. The submission forms require participants to provide the school with contact information. The contact information provided by the participant is used by us for phone/mail/email communication about your program of interest, or the college/university for which you inquired.

Analyzing website traffic:
Google Analytics is used to analyze traffic to this site. Google Analytics does not create individual profiles for visitors. Google Analytics is software that provides business insight and marketing trends without compromising the privacy of users on the Web.

We do not sell or rent your personal information:
We do not sell or rent any personal data submitted by visitors to any of our websites to any third parties. We abide by all applicable laws concerning the release of your personal information. Occasionally, we may use the information that we have collected to send you information about other products and services offered by the University of Southern California, and updated information that might interest you. We respect your wishes. If you tell us that you do not want to have this information used as a basis for further contact then you will not receive any further information.

We will not share personal information with outside parties:
We will not share your personal information with anyone else, except as required by law. We may share comprehensive data about our viewers with our affiliates, advertisers, sponsors, institutional partners, and other third parties.

Hello, my name is Ken Haycock. I’m director of the new online master of management in library and information science program here, at the University of Southern California. I’d like to tell you just a little bit about our approach to learning outcomes for this new program. The MMLIS degree is based on competencies, including those competencies identified by the American Library Association. However, we’ve taken approach of identifying five intelligences that all of our student will demonstrate on graduation. The first is general intelligence which, of course, you have in achieving admittance to graduate school. We believe that this should include an interest in continuing to learn throughout your career. The second intelligence is business. This is the core of librarianship or library and information science, where we learn about libraries and information, its collection, organization, retrieval, dissemination and so on.

The third is organizational intelligence. This is how our unit fits into the larger organization and helps to advance its mission. This is critical because so many libraries and librarians get into difficulty because they aren’t aligned with the larger organization. Some, indeed, have closed for this reason, according to studies. The fourth intelligence is strategic intelligence. How do we make meaning of the many choices that we have for the future and choose the best option for us? What’s the cost benefit analysis? What’s cost effectiveness? What is best for our user group in our communities? The fifth and final intelligence is probably the most important, actually – people intelligence. Sixty percent of the jobs in our field are not advertised, so how do we develop a network? How do we take a positive approach to developing relationships? How do we demonstrate interpersonal communication skills and work effectively in teams?

All critical to success in our organizations. At the conclusion of the program, our graduates have an opportunity to demonstrate these intelligences in a culminating experience or electronic portfolio. So we identify what you need to know throughout our program, in terms of knowledge, skills and aptitudes and attitudes, and then we provide you with an opportunity to demonstrate it at the conclusion of the program – quality assurance.

Transcripts

There’s always a lot of interest in pursuing careers in academic libraries in colleges and universities. In part, it’s because of our own experience, finding libraries as places of retreat, of learning, of discovery. Today, however, you’re not going to find so many librarians sitting behind a reference desk, as they will be teaching individuals and groups of students how to access, evaluate and use information effectively. They’re going to be dealing with vendors. They’re going to be negotiating site licenses for those specialized databases. They’re also going to be spread throughout the campus and embedded with research teams, providing support, embedded with faculty departments, supporting teaching and learning and research productivity. We also need to show return on investment, how we affect student learning, how we affect retention, how we affect research grants and scholarship.

This is a wonderful time to be connecting people with information and ideas in the academy, and at USC, we’re offering more courses in collaboration and partnership, education and training and measuring impact. This is a wonderful time to be an academic librarian or a librarian working in the academy.