Communication Clinical Topics

A teaching module geared to health care clinicians about
elements of cross cultural-medicine and how to work effectively with an
interpreter. Specific topics include:
cultural competence, cultural humility, patient-centeredness and modes of
interpreting. Module length to complete would be approximately 30-45 minutes.

Phrases of Courtesy in Nine Languages: A Tool for Medical ProvidersThis language learning tool is intended to help providers develop rapport during the interpreted visit. It features videos of native speakers saying phrases of courtesy in nine languages. These phrases of greeting, introduction, acknowledgment, departure and for emergency situations might be used in a clinical setting.

Interpreting Pearls: Pre-sessionA series of video clips meant to illustrate some best practices in working with medical interpreters. These two role-play scenarios and their subsequent discussion videos focus on the importance of providing contextual information to the interpreter.