Delivery & Returns

Please read the below information regarding your delivery. If you have any questions regarding delivery please don’t hesitate to contact us on either 01215011111 or sales@skatehut.co.uk.

UK Delivery Charges

Order Value Under £30

Order Value £30 - £70

Order Value over £70

Royal Mail Tracked 2-3 - £1.99

Royal Mail Tracked 2-3 - FREE

Royal Mail Tracked 2-3 - FREE

Interlink Next Day Delivery - £4.99

Interlink Next Day Delivery - £3.99

Interlink Next Day Delivery - FREE

Interlink Saturday Delivery - £9.99

Interlink Saturday Delivery - £9.99

Interlink Sunday Delivery - £5.99

Interlink Sunday Delivery - £5.99

UK Delivery Options Explained

Below is a breakdown of the delivery options we offer.

Royal Mail Tracked 2-3 Day

When ordered before 3pm on this service your order will be dispatched on the same day. This is a tracked service so you can check your delivery is on the way. This would usually be within two days, inclusive of Saturdays. Orders placed after 3pm will be dispatched on the next working day.

Interlink Next Working Day Delivery

When ordered before 7pm on this service your order will be dispatched on the same day. This is a tracked service so you can check the progress of your package. On the day of delivery you will also receive a text/email notifying you of an estimated one hour delivery window. This service does not include Saturday, Sunday or Bank Holidays. This service is only available for UK Mainland customers.

Interlink Saturday Delivery - £9.99

When ordered before 7pm on Friday your order will be dispatched via Interlink. This is a tracked service so you can check on the progress of your package. You will also receive a text/email notifying you of dispatch and an estimated hour delivery window. This service is only available for UK Mainland customers.

Interlink Sunday Delivery - £5.99

When ordered before 3pm on Saturday your order will be dispatched via Interlink. This is a tracked service so you can check on the progress of your package. You will also receive a text/email notifying you of dispatch and an estimated hour delivery window. This service is only available for UK Mainland customers.

Unfortunately we cannot offer next day service to the following UK Postcodes;

If you reside within one of the above postcodes your delivery options will automatically be presented when checking out.

International Delivery Costs

DPD Europe (2-4 Days)

Delivery of Heelys is FREE to the countries below.

Orders under £30 £9.95

Orders over £30 £4.95

DPD Europe Zone 2

£14.95

(3-5 Days)

DPD Europe Zone 3

£24.95

(4-6 Days)

Rest of World

£29.95

(5-7 Days)

Austria

Estonia

Bulgaria

Australia

Belgium

Finland

Malta

Turkey

Czech Republic

Slovakia

Greece

Denmark

Latvia

Romania

France

Lithuania

Germany

Hungary

Italy

Luxembourg

Netherlands

Poland

Portugal

Slovenia

Spain

Sweden

Please note Skate Hut Ltd is not responsible for any duty or import charges for goods shipped. Please check with the customs in your country regarding any charges that may occur from purchasing goods from overseas.

The orders will be sent via Interlink Air and the Prices quoted above is for packages up to 5kg. If your order is over 5kg we may contact you to take extra payment for carriage.

If your country is not listed above please email sales@skatehut.co.uk and we will be able to provide a quote for delivery.

USA Delivery

Deliveries to the USA are NEXT DAY providing they are ordered before 12 Noon (GMT), however on some occasions packages can be held at customs, this can typically take 2-3 days to clear and cannot be prevented, therefore Skate Hut can't be held responsible if this happens.

Items under 2 Kg and of a smaller size typically cost £12 to deliver

Items of a larger size and weight can be £20 upwards

The small print

All delivery costs are present at the 'My Basket' screen once the shipping destination is chosen, before any money is taken.

Please be aware with abnormally heavy or Bulky items a Skate Hut representative may contact you before shipment if this transaction cannot be performed.

The service is next WORKING day (provided you order before 7pm) and will require someone to sign for the goods. Please note next working day delivery does not include Saturday, Sunday or Bank Holidays.

Please note for UK Next Working Day Service if you place an order between 7pm on a Thursday and 3pm on a Sunday your order will be dispatched for delivery on Monday unless Saturday/Sunday delivery option is selected at checkout. Orders placed after 3pm on Sunday will be dispatched on Monday for delivery on Tuesday.

Saturday delivery is available for orders placed before 7pm on Friday as long as Saturday Delivery is selected at checkout. If you request that the package is left somewhere without a signature, this will only be done at the discretion of the delivery driver. If you do request an item is left without a signature, you assume responsibility for any loss or damage to the package.

Post and Economy orders placed after 3pm will be dispatched on the next working day.

Can't be home for delivery? Don't worry - Skate Hut can ship to any UK address so you can have your order delivered to your place of work, to a friend, a relative or neighbour. Simply enter your preferred delivery address when checking out.

If for any reason there is a delay in shipping your order a Skate Hut representative will contact you as soon as possible to inform you of any issue.

Comments

Reviews (68)

People have rated this product 100%
(Based on 68 reviews)

4out of 5

30th Jun, 2015

I do wish young children's skates did not have laces!

4out of 5

11th Jun, 2015

4out of 5

25th May, 2015

Not been used yet as they are a birthday present, they look great though

4out of 5

11th May, 2015

Good

5out of 5

27th Apr, 2015

sturdy, adjustable. good starter skate.

5out of 5

13th Apr, 2015

Great skates, easy to adjust. My grandson (11) loves them.

5out of 5

20th Mar, 2015

Perfect.

5out of 5

16th Mar, 2015

My nephew loves them .

5out of 5

2nd Feb, 2015

5out of 5

30th Jan, 2015

wonderful product. Excellent price value. have now purchase a number of products through Skatehut.

5out of 5

7th Jan, 2015

Good quality at a reasonable price, son is delighted.

out of 5

5th Jan, 2015

Look good but have not been used yet

5out of 5

29th Dec, 2014

5out of 5

22nd Dec, 2014

Grandson delighted -Christmas present opened at family gathering. Excellent quality

out of 5

12th Dec, 2014

5out of 5

8th Dec, 2014

5out of 5

8th Dec, 2014

excellent quality... look pro....

5out of 5

8th Dec, 2014

Ordered for my son for Christmas, have had a quick look at them and all looks good.

Great quality skates. Comfortable and easy to use. Laces can be tucked in once adjusted for foot size. 4 foot-size settings 12-13-1-2 so should last a couple of years. Wheels are easily rearranged to reduce wearing or replaced eventually. My 8 year old girl loves them (hates pink!), much better quality than cheap quad skates we had previously, and give a smoother and more fun ride. RECOMMENDED

5out of 5

17th May, 2014

out of 5

1st May, 2014

5out of 5

19th Apr, 2014

My son was over the moon to get these. He is 7 so has a bit of trouble putting them on himself, particularly the laces, but overall excellent product!

5out of 5

19th Mar, 2014

good quality

out of 5

16th Feb, 2014

birthday present for 23rd Feb. Looks very good though.

5out of 5

15th Feb, 2014

5out of 5

30th Dec, 2013

These were the first skates our 8 year old son has had and he loves them. Easy to put on and he finds them very easy to use. Very impressed.

5out of 5

28th Dec, 2013

Spot on brill inliners

5out of 5

27th Dec, 2013

My grandson is happy with them so I'm happy!

5out of 5

27th Dec, 2013

Grand daughter is totally overwhelmed by the skates

5out of 5

22nd Dec, 2013

4out of 5

16th Dec, 2013

unopened b O.K.but looks

out of 5

12th Dec, 2013

Not known yet asthey are a Christmas present for my 6year old grandson. They look fine

4out of 5

10th Dec, 2013

5out of 5

5th Dec, 2013

4out of 5

4th Dec, 2013

out of 5

1st Dec, 2013

out of 5

24th Nov, 2013

Ace. He doesn;t have them yet but based on past product, pretty sure they'll be fine.

5out of 5

25th Oct, 2013

5out of 5

26th Sep, 2013

The skates are much easier to put on than his old ones, they fit better The softer wheels give better grip

5out of 5

20th Sep, 2013

Lovely skates, all my kids have them!!!!

5out of 5

11th Sep, 2013

Comfortable. Easy to adjust. Good quality. Big though for example size 1 shoes fits the smaller. Size 2.5 fits the smaller with loads of room for growth. Size 3 shoe size fits 3-6 size on the smallest adjustment and still roomy. Size 6 shoe about mid way on adjustment.

5out of 5

27th Aug, 2013

5out of 5

29th Jul, 2013

my 10 years old doughter loves it, they go very fast she toleds me. Good fastenning, in all very pleased with the purchase.

4out of 5

22nd Jul, 2013

well packed and look really cool. good quality item.

5out of 5

17th Jul, 2013

My lad was very happy with the skate

5out of 5

29th Jun, 2013

Fast and reliable service thank you :) great skates!

5out of 5

25th Jun, 2013

Perfect! Just what I wanted and my son is very happy!

5out of 5

24th Jun, 2013

Fab skates

5out of 5

12th May, 2013

My grand-daughter picked these skates because they are a different colour from her sister's and is delighted with them - She says they are very nice""

5out of 5

1st Apr, 2013

My boys skates are great, nicest one's I've saw and very well made.

5out of 5

17th Mar, 2013

Skates look fab, my son loves them...exactly as described

5out of 5

12th Mar, 2013

4out of 5

2nd Jan, 2013

5out of 5

15th Dec, 2012

Christmas present for my 9 year old son. I love them, really smart and cool for his age