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Passenger Choice Awards Finalists Announced for 2014

Wednesday, August 13, 2014

(NEW YORK) – The passengers have spoken! The 2013-2014 cycle of the Passenger Choice Awards officially ended in June, and the finalists have been selected. The winners will be honored at the Airline Passenger Experience Association (APEX) Awards Ceremony, 15 September in Anaheim, California, USA.

The Passenger Choice Awards comprise 13 individual categories and were created to give the flying public a voice in the passenger experience. The survey is open each May and June at www.passengerchoiceawards.com, and passengers are encouraged to rate every flight they’ve taken.

“The Passenger Choice Awards is this industry’s way of finding out who’s exceeding passenger expectations, but it’s more than that; airlines can use the data and comments from each completed survey and use that information to actually improve the passenger experience,” said Dominic Green, chair of the APEX Awards Task Force. “We’re excited to find out who will take home the top honors at next month’s ceremony in California!”

In addition to the Passenger Choice Awards, the APEX Awards Ceremony will recognize industry innovation and contribution to the industry as part of the Avion Awards.

Additionally, the APEX Awards Ceremony will recognize both personal achievement and industry innovation. Receiving the Lifetime Achievement Awards for 2014 are Lee Casey, Lumexis Corporation, and Mark Horton, Paramount Pictures. And the Avion Awards are given for specific company achievements in innovation. The finalists are below:

Best Single Achievement in Passenger Experience (recognizing a specific achievement – rather than a general improvement – which an airline has successfully implemented)
Air Canada: Air Canada 787 GUI
Air France KLM: IFE upgrade with next generation GUI
Delta Air Lines: Delta Air Lines ’80s and Holiday Safety Videos
Norwegian: Interactive ‘Geotainment’ moving map
Virgin America: The NEW Safety Video

While voting for the 2014 Passenger Choice Awards campaign ended on 30 June, the 2015 awards cycle will begin next May. To take the survey, visit www.passengerchoiceawards.com.

To learn more about the awards, please click here. Stay updated by liking the Passenger Choice Awards on Facebook and by following us on Twitter.

About the Passenger Choice Awards

The Passenger Choice Awards were created to give voice to airline passengers. For an opportunity to “Choose Who’s in First,” for 2014, visit www.passengerchoiceawards.com to vote and be sure to visit the Passenger Choice Awards fan pages on Facebook and Twitter.