Targeted Disabilities

As of September 30, 2009, SSA employed 1,346 (1.99%) Individuals with Targeted Disabilities (IWTD). In order to have met the federal 2% participation rate goal, 1,353 IWTD were needed. This represents an increase of 57 employees over FY 2008 and a decrease of 45 employees since FY 2005. The participation rate for FY 2008 was 2.01% and for FY 2005 was 2.10%. Over the 5-year period SSA had a net decrease of 0.11% in employees with targeted disabilities.

III. Complaint Processing Times

Of the 509 completed investigations, 36% were timely. SSA's average time for completing an investigation was 259 days. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority had the lowest average of 100 days.

SSA's average processing time for all complaint closures decreased from 507 days in FY 2008 to 448 days in FY 2009. The government-wide average was 344 days.

IV. Costs

SSA agreed to pay $9,530 for 79 pre-complaint settlements, of which 4 were monetary settlements averaging $2,383. SSA expended a total of $1,549,971 for 509 complaint investigations, for an average expenditure of $3,045.

SSA agreed to pay a total of $235,969 plus other benefits for 52 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with monetary benefits, the average award was $4,538.

Outcome of Counselings Completed in FY 2009

Pre-Complaint Counseling Outcomes

Completed by EEO Counselor

Completed Using ADR

All Completed Counselings

#

%

#

%

#

%

Pre-Complaint Counselings:

562

351

913

Settlements

22

3.9%

57

16.2%

79

8.7%

Withdrawals or No Complaints Filed

310

55.2%

30

8.6%

340

37.2%

Complaints Filed*

463

50.7%

Decision to File Complaint Pending at End of Fiscal Year

31

3.4%

*Includes only complaints filed in FY 2009 where counseling was also completed during FY 2009.

Agency Use of ADR for EEO Dispute Resolution in FY 2009

Counseling

Complaint

Completed/Ended Counselings/Complaint Closures

913

423

Total Number Offered ADR

775

292

ADR Offer Rate*

84.9%

69%

ADR Participation Rate*

38.4%

9.9%

Total ADR Settlements

57

6

Total ADR Settlements Amount

$2,830.40

$0.00

* EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006.