Style Manager Does Not Show Preview

Hello I have a two fold problem and I sure could use some help to fix it, The preview does not show or work on my site so I really can't style anything, The layouts is the second one, I have deleted all of the default layouts with the first child theme so that I could start with a clean slate, but now I have another child that has the setup that I wanted to create, but when I upload a new theme the layout do not load for the new theme is there anything that I can do?

I've tried uploading the lates style manager and Builder but nothing works.
does anyone have any advice?
Thanks

please sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the Stylemanager support forum,

To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.

When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.

Color changes for links are not showing in the preview windowMake sure you are changing these in the correct section.Links can be styled in these sections:

Links

Post/Page Content Styling

Module Sidebars -> Widgets

Widget Bar Module -> Widgets

Changes don't appear in Preview although it shows the generated code in CSS PreviewThis is most probably due to a more specific CSS being applied to the element of interest via child theme's style.css.To illustrate this, please see http://screencast.com/t/z8btUdLahHtXEven though the text color for widgets of widget bar module has been set to be white in Style Manager, text in the preview window (and on the site) is not white.

please sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the Stylemanager support forum,

To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.

When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.

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