Customer Promises

You're our priority. Delivering an outstanding service to you is our number one goal.

This is why we have set out 5 Customer Promises. They focus our attention on the activities you believe are important to ensure we strive to deliver a Customer Experience that exceeds your expectation.

Our 5 Pledges To You

We promise to source and supply the highest quality packaging solutions to protect and showcase your products.

We promise to strive for a level of service that exceeds your expectations – we are committed to getting 1% better at what we do every single day.

We promise to keep things simple and to make dealing with us straightforward and hassle free – we want you to keep coming back.

We promise that our team will have the knowledge and expertise to offer the ideal packaging solutions for your business.

We promise that by working together we will ensure that your products are in stock and ready to deliver – we are the first to guarantee this.

To find out more about any of our Customer Promises, please ask any member of our team. We wish to tell you all about the improvements we have been making and how these led to us being recognised and ultimately wining the E3 Business Award for Customer Service Excellence.

INVOPAK® Is a registered trading name of Involvement Packaging Ltd with whom all contractual arrangements are made. The information on this website is for general guidance only. Our policy is one of continuous improvement and we reserve the right to change specifications without notice. Calls to the telephone number on this website may be recorded for quality and training purposes. It is the responsibility of the user to ascertain the suitabilities of products supplied by INVOPAK® for their application, product and purpose. No warranties, guarantees or other undertakings whether given or implied are intended. No employee of the Company has the authority, either verbally or in writing, to give or imply a change to these conditions