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Improving Financial Confidence (IFC) is aimed at helping people become more confident in, and more aware of, how to take control of their finances.

Many people are unable to access or use basic financial services and products such as a bank account, credit card or affordable loan, which can make it difficult for people to manage their money, cope with financial pressures and plan for the future. It can also mean that everyday things such as household bills become more expensive.

Improving Financial Confidence will help people overcome these issues by giving them the confidence and skills to choose, access and use financial products and services suitable to their needs.

For our funding to make the biggest difference we focussed on areas of greatest need by targeting social housing residents, who are among the most likely to be financially excluded, living in target local authorty areas.

Listen to a podcast from the New Direction project who worked with Eileen Ranger, a resident of Liverpool, who received support and guidance from New Direction and her case worker, Joanne Gawthorne, to improve her financial confidence after becoming a widow.

Also listen to a podcast from the Sorted project, led by Coventry Citizens Advice bureau.