BILLDESK util Complaint - Recharge issue

Sir/Madam
On (March31,2017) around 10:18 AM I was trying to recharge my Jio number 8209197220 with RS 303 using My Jio app. During that process I opted to pay with Paytm.This amount was deducted from my paytm wallet and was paid to ' BILKDESKutil' but my recharge isn't done yet. Please solve the issue or help me/direct me to solve it soon best will be if you refund the amount to my paytm wallet. Look at the Screenshot.
Transaction ID - 8419262798
BILLDESKutil Order - #IPT25241379649