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Tardiness is the #1 complaint against Crawfordsville Cable Tv Providers

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Over 632 reviews forCrawfordsville Cable Tv Providers from people just like you.

A

"He was there as we were moving into the site when moved from one location to another 18 miles away.

showed up right on time and had us up" ...More and running in 5 minutes. At the last location he did the hook up too fast and friendly, on time and very professional. That is why we stayed with the company when we moved.

-Joey J.

A

"The afternoon of the day I called, Anatoly came to my home and quickly diagnosed that the power supply had blown - even had me look at the blackened board where" ...More a resistor/transistor (I dunno) had blown away. He had the replacement power supply in his truck, swapped it out and all was well. He then helped me carry the TV upstairs & offered to get it working with my DirecTV.
He got the job done quickly and well below his telephone estimate.
If you're in the Jacksonville area, you'd be nuts to call anyone else. He knows his stuff & comes prepared.
Another great example of the value of Angie's List.

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

It sounds like you'll need the services of a handyman. After you've signed in to www.angieslist.com, try searching "Handymen" using the "Search the List" tab in the main green navigation bar.

If you would like to see some Angie's List search results for handymen in your area in this forum, please let me know by responding in line with this Q&A by submitting a new answer.

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Cable Tv Service reviews in Crawfordsville

A

Rating

“

Very professional crew; extremely meticulous. Did a great job on the work and walked me through all the decisions I needed to make. I felt they pushed the up-charges hard, but otherwise I was extremely happy with the experience and end product.”

- Tim G.

C

Rating

“

We bought a new house and requested that

come out and install both cable TV and internet. On the date of install a man came out and stated he could not install and it would take approximately 2 weeks to 6 months to get our services installed. We scheduled another appt and the same thing happened again. This went on for nearly ...More 4 months. Finally after fighting with them for an install and endless excuses for why they couldn't install, and offensive comments on the part of their customer service we decided to go with another provider. The day after the other provider installed they called and said they were coming out to install. Eventually, the other provider quit offering the services we required at the price we were wanting so we went to

again. They were able to install but the man was unprofessional and talked negatively about

. He even made us install part of our services ourself because he was "running out of time". Eventually we had to have another tech come out to fix what he neglected to do. We have frequent outages of our cable and internet and they "can't figure out why". Not very customer oriented”

- Emily C.

B

Rating

“

Internet offers the best service that I can find. Cable TV is a monopoly. Landline phone is the cheapest but doesn't operate when power is out. I may end landline at some point. To the extent I have needed it, their repair service has been excellent. As there are few alternates where I live, I would recommend them over Verizon DSL and landline.”

- William K.

A

Rating

“

they were on time (2 hour window ) even a bit earlier but they called first.,they did the installation and tested all the equipment ( tv, phone internet, dvr , remote controls. ALL in the 2 hour window”

- Andre S.

F

Rating

“

In September my bill was $156, the next month it went up to $184, then I called and they were supposed to reduce the amount because I was "a loyal customer." My bill today, in February, and they upped my charge again. They also keep charging me for 6 TVs - I do not have 6 TV's. I called the main office and they have not yet gotten ...More my bill corrected. The local company is not very helpful only the main office.”

- Ellen W.

B

Rating

“

I was trying to decide who to go with and Angie’s List didn’t have a lot of good information. In fact nobody did. I just went with whoever had the fastest internet available. The service call was free, but the service itself costs about $145 monthly and that includes internet and premium services also. Their customer service is fine. ...More They solved the problem itself. They come when they say they’re going to on a certain day within a window of time. The people are good but the system isn’t that great. They are way too expensive.”

- Theodore S.

D

Rating

“

The installer was fine at his job (but wanted me to call him directly instead of calling

in case of trouble in the future. I get it. I know why he would want that. But no). Everything else, every other customer service interaction, has been exactly as bad as

's abysmal and well-deserved terrible reputation ...More would lead you to expect. They love passing the customer from one agent to the next: I got hung up on and/or transferred by two separate people before I finally got someone to do what was needed one of the many times I've had to call to get something fixed. Just got my first bill, which included $140 for a service I cancelled weeks ago and never used. The latest customer service guy I spoke to claims he's removed it, but a lot of claims from

agents have proved to be false in the past month (We spelled your name wrong on your initial order? Too bad, you have to go in person to a

office to have it changed. The next week, a different agent I speak to on the phone fixes it on the spot. And that's just one example of many).
In short, incompetent staff that doesn't care (and I imagine they're paid nowhere near enough to care at all). If you are stuck with

, never, ever, EVER use their online chat service, is my advice. Like, ever. You may get tossed around from agent to agent on the phone, but it'll still be better than "

" the know-nothing agent at the other end of the chat.
I have no other option for cable or Internet in my current location. Otherwise I never would have chosen

, which is exactly as useless as I expected. The only reason I don't give them flat-out across-the-board F's is that the actual cable and Internet service seems to be good. I indicated I'd use them again, but that's because, again, sometimes you have no other option. If I did, the answer would be H***, NO.”

- Karen F.

B

Rating

“

I changed the TV service because of increasing prices, but I kept the land line phone and Internet. Even when they dropped the price, they dropped it from the raised price, not the previous one.”