FAQ

Can I use the Fast Charge USB C port for my iPhone?

Yes, Apple sells a USB C to Lightning cable, but currently, they do not allow any third party brands to sell this type of cable. Note that while our FASTCHARGE technology ensures your iPhone charges at the fastest possible speed, the iPhone itself limits the charging speed to 1.5A (normal iPhone chargers are only 1A, so you will notice our PowerPack is faster than your standard wall charger.)

Does PowerPack come with a USB C cable?

Yes, it comes with a USB A to USB C Cable, so you can charge it up from any USB A port. Please note, USB A is limited to 2.4A (which is still very fast), but to get the full 3.0A input, you need to use a USB C to USB C cable with a compatible USB C wall charger. For example, the one shipped with the 12" Macbook is compatible, as well as the USB C wall plugs shipped with most higher-end Androids today.

Ultra Rugged

PowerPack is designed with a shell made out of a durable, polycarbonate frame. Built with the renowned mortise and tenon joint, the PowerPack is ultra rugged and ready for all of your adventures.

High-Powered
Portable Charging

Future-proofed with two fast-charging 3.0A compatible USB C ports; one for charging the pack itself and one for charging your stuff. We also included a legacy USB A port that's compatible with all your current charging cables.

Lost and Found

The Tile App allows you to anonymously enlist the help of the entire Tile community in your search. If anyone running the Tile app comes near your PowerPack, it will alert your phone of PowerPack's location. And now that the Tile network extends to 200 countries and over 8 million Tile’s in the wild, the community-find feature is huge and its reach is still growing daily.

Dual Power Sources

The Tile module runs off the Powerpack 9000mAh rechargeable main battery, which will power the Tile for years. In the event that the Powerpack is at 0% charge, we added a backup cell that will power the Tile for an extra 2 years. This will keep your Powerpack found for many years.

Sleep Better

We created AmbientIQ, a technology that measures the ambient light levels and then adjusts the LED status lights to be easily viewable in bright sun. But more importantly, they dim significantly in dark rooms.