Emenac Call Center Services provides offshore live chat support services that allow for 24/7 support to those looking up how and where to acquire property for purchase or rent online. Our offshore call center services immediately address any and all buyer questions regarding your online real estate establishment and the real estate on offer. With highly trained live chat support offshore agents and customer service providers, Emenac Call Center Services has established itself as a provider of a state-of-the-art live chat help desk that is perfectly suited to solve your conundrums.

Why online realtor need to have live chat support and how Emenac Call Center Services can help?

A recent study found that many online real estate buyers and sellers want help from a live person while they are looking up for property online. In fact, 44% of online users say that having questions answered by a live person while in the middle of an online transaction is one of the most important features a website can offer. Emenac’s offshore live chat support can bring out the following

• Lead Generation

Many a time potential investors have questions prior to making a choice as to what real estate they want to purchase or rent. In such circumstances, an online realtor can lose several possible sales when the said queries and questions are left unaddressed. Queries could be about the best homes available for certain sized family, latest property pricing and good office spaces for medium-small businesses etc. In such times it is ideal to have live chat support in place, one that can immediately hear out any issues and queries, and effectively address them. If left unheard, the potential investor would move on to alternative real estate websites and a customer might be lost.

Emenac’s offshore live chat service provides potential buyers with immediate access to help. Wait times for website visitors are very short, and those looking to purchase real estate can easily multi-task and verify the information they get while waiting for their answers. This leaves an online real estate business with a good image and increased leads, which may end up in huge investments.

• Live Chat Increases Sales

The general trend among users in marketing forums and on blogs is that live chat can generally lead to improved sales numbers for online realtors. The key is that people looking to buy or rent property and real estate online have someone who can immediately walk them through the details of what they want if they become confused or have a question. Questions such as those related to pricing, estate sizes and conformations of new sanitary fittings can come up.

These need not discourage a possible sale, and Emenac’s offshore live chat services can have these questions be addressed immediately and the sale secured. Live chat helps eliminate bounces away from online realtors. This way, sales of real estate increase and profitability grows.

• Higher Customer Retention

Renters or investors who have already bought or rented a house or a property may return due to problems such as dirty tap water, undone sanitary fitting, old kitchen fittings not replaced and many other issues. Someone has to be there to help them or else, they would return angry. Eventually, a bad image would be spread about the online real estate business and neither the customer retention would be high nor sales will grow appreciably.

In order to avoid such situations, Emenac Call Center Services can be offshore outsourced with live chat support and investors and renters given all support that they may need. This way, inventors and renters will be perfectly satisfied and retention would be high. Also, a good company image will spread resulting in increased clientele and profitability.

Other benefits accrued from employing Emenac’s specialized offshore live chat support services are:

• Emenac’s offshore live chat support can and does increase sales numbers. The average online renter or buyer is a busy one and he certainly doesn’t want to spend a lot of time trying to find something on a website. If someone is on such a website, and they can be seen moving from page to page, they are looking for something, but aren’t sure what. If they can’t find it quickly, they will move onto another online realtor. By engaging with such confused buyers, Emenac Call Center Services will help them figure out what they want, guide them towards it, and assist them until they make the transaction with the online realtor in question. Simultaneously, our offshore agents will up-sell other properties and opportunities since our aim is to maximize the sales that our partners make.

• Online buyers are looking to get the best premium property in the most convenient manner possible. Emenac offshore call center services saves a website visitor’s time by answering questions instead of letting them roam the website looking for answers. Considerable time is saved by providing the information they need when they need it. This leads to a marked improvement in the sales graph and profit spread.

• A canned response is the live support version of answering a frequently asked question. Emenac Call Center Services prepares a specialized list of pre-composed responses that online realtors can use when needed. This saves them the time and effort of typing the same response over and over, or repeatedly suffering at the hands of the same issues.

• With Emenac’s online chat support offshore services, online real estate companies and property dealers can see what pages potential investors are on and how long they stay. They can quickly, through our expertise, visualize the path that buyers take through their websites without having to view Google Analytics data or server logs.

Enjoying the benefits listed above and various others is not tough. All that is needed is one phone call. Contact Emenac Call Center Services at +1.888.909.2207 and before you know it you will have one of the best, if not the best team of live chat agents, working round the clock for your satisfaction.