Refund policy

Name Contests Refund Policy

You can get a full refund of the paid money, until the first entry is added to your contest. Remember, that all name contests have a prize guaranteed - when the contest is launched and there is a first entry, the money cannot be withdrawn.

Design Contests Refund Policy

As the official organizer of the contest you have the right to choose whether you want to guarantee the winner selection and full payment or to keep the possibility of returning the money allocated for the winning design.

Option No. 1: Guaranteed prize

PROS: Desingers are more likely to participate in contests where the prize is guaranteed. You will receive more entries, from better graphic designers.

CONS: If you choose this option, you won't be able to withdraw the money after the contest is launched.

Option No. 2: Contest without a guaranteed prize

PROS: If none of the submitted designs meet your expectations, we will refund you the money allocated for the prize.

CONS: Designers will be less interested in your contests compared to those with guaranteed prize.

Additional information:

if you decide to cancel the service before your contest starts - we will give you all your money back.

After the contest starts it is not possible to refund the percentage commission for the service. (why? because we have to pay fees associated with the maintenance and development of our platform to ensure a consistent, high standard of services)