True, my business acct was a bit busy and i didn't notice it. But i think it's easy for them to verify that those licenses were never registered or used. It's also easy for them to verify i've renewed 2 lics a year with them for 4 or 5 years, so i do have customer loyalty.

Just a little disappointed, especially when it appears as two separate charges. I clearly did not submit two orders, i remember pressing back and removing the ESS lics before processing my order, but it appears as two separate charges on my checking acct.