If your recycling was missed and is being reported after 5:00 PM on the scheduled day of collection or the following day, an online service request may be submitted by clicking the “Create Request” button below or you may contact Customer Service at 404-546-0311.

NOTE: If it is before 5:00 PM on your scheduled collection day and you would like to report a missed pick-up online, please search the ATL311.com web portal for the article “Missed Collections Day of Scheduled Service”.