Paper Jam videos

If you have a paper jam, the following videos will give you the HP accepted solutions for fixing a jam. The videos do not explain how to bypass broken parts that may be causing a jam, but they do explain (and show) the best way to resolve a paper jam.

This first video is for the HP PSC 1210. The steps are the same for all videos in the HP PSC 1200 series.

This video is for the HP Deskjet D1660 printer.

This video is for the HP Laserjet M1319f.

This video is for the HP Laserjet P1005.

This video was created for the HP Photosmart C5580 All-in-One. The steps are the same for the following printers.

Re: Paper Jam videos

I have watched the video on the C7200's. I have a C7250 and all of a sudden the paper begins to jam, I have followed all directions to clear and everything is fine. The funny thing is the test page will print properly but not the page I try to print from Word. The paper is jamming on the left hand corner when looking inside the printer. Any other suggestions. I tried to take it to Best Buy which was listed as a repair station but they told me they don't return printers out of warranty and that it would cost me as much as a new printer. Any suggestions?? I need help. The printer is only 2 years old.

Re: Paper Jam videos

Printers usually have different paper pick torque levels depending on the paper type it is trying to print on. Check the print properties to make sure that the paper type chosen is the correct one for the type you are printing on. As a test, load some plain paper in the input tray, open a MS Document, click print, click print properties, go to the Features tab, change the paper type to plain and then press Apply. Print out the document and hopefully this time it does not jam.

Re: Paper Jam videos

I have a HP Officejet J3680 all in one , I had it for a year,stored in my living room in the box it came in, unopened. I installed it in Dec and have been having trouble with so called PAPER JAMS. It printed two or three times and that was it. when it starts it is so noisy clanking and banging its terrible. I chatted witha tech and went through the process with him to no avail. still is doing the same thing. I wasn't offered a repair,but a trade in for 70.99 including 2 yrs warranty., I paid 89. for this and it worked twice. I know it is out of warranty, but don't you think something could be done?

Are there any suggestions out there or do I just dropit on the floor. Can you tell that I am very frustrated???????????

Any help is most welcome thanks.................... I am running Windows vista, I had an HP 360 before, but it wasn't compatible for scanning with vista, so that is why I got this one.............