Categories

(Toolkit :: Blocklist Policy Requests, defect)

The Mozilla Toolkit is a set of APIs, built on top of Gecko, which provide advanced services to XUL applications. These services include Profile Management, Chrome Registration, Browsing History, Extension and Theme Management, Application Update Service, and Safe Mode. (More info)

This is another IAC property, so it's probably similar to things like the Ask.com toolbar extension, and won't get updated regularly. It'll probably need a block to resolve, as a lot of the installers that put this on people's systems are fire-and-forget. I'll ask my contacts at Ask if this SW is maintained any more by Mindspark. Either way, if it's a significant crasher, it should probably make its way to the blocklist.

So, colour me embarassed, as I was totally wrong here. Mindspark was very responsive, and is aware of the bug and what needs to be done. They're working on a fix now, and hope to deploy it as soon as they can. They do have the capability to update, and are hopeful they can push a change reasonably quickly. They'll have an update tomorrow on a fix and expected uptake rates. I'll update the bug then, and have asked them to participate here as well. More to come.

(In reply to comment #5)
> They'll have an update tomorrow on a fix and expected uptake rates.
> I'll update the bug then, and have asked them to participate here as well. More
> to come.
It's been 2 weeks -- have they said anything?

chofmann asked me to try to reproduce this. I installed the toolbar and confirmed the version, and have been performing different operations in FrontierVille such as sending gift requests but so far no crash. I am testing in a WinXP VM. Will try a few other machines.

Just got off the phone with the product team, and they understand we may still blocklist, but are having problems replicating errors. They'd like some assistance from the QA/CrashKill team; who can I do an intro with?