FAQ

What is included with my solid waste service?

Your residential collection services include garbage collection and recycle once per week and yard waste collection once per week. Miscellaneous Household Items are collected on Fridays by request only. Please call 850-833-9655 before 3 p.m. on Thursdays to schedule a miscellaneous household pickup.

Only use the container(s) provided by the City. All garbage must be placed inside your container, and all yard waste placed curbside.

When should I place my garbage container and yard waste at the curbside?

Containers and yard waste must be placed curbside after 7:00 p.m. on the evening before collection day to ensure pickup and removed no later then 7:00 p.m. on the evening of collection. Never rely on “usual” collection times to put container curbside. Routes are not always run by the same driver or in the same order.

Place containers within three (3) feet of the curb with the handle facing towards your home, or away from the curb. Be sure to place your container at least four (4) feet away from any other container, mailboxes or other obstructions.

Any item that will fit inside the container (small appliances, small furniture items, etc.) should be placed inside the container

Do not place hazardous materials (paints, motor oil, household chemicals and electronics such as televisions and computers) inside the containers

How can I dispose of large, bulky items such as furniture or large appliances?

Call 850-833-9655 before Thursday at 3 p.m. to schedule a Friday pick – up. Place large items at the curb (at least four feet away from containers) Thursday evening.

My container has been lost/damaged/stolen. What should I do?

To report damaged, lost or stolen containers, call 850-833-9655. The City of Fort Walton Beach Sanitation Division will replace or repair containers free of charge. Please make sure to empty, wash and place the container at curbside for repairs or replacement.

Do you collect on holidays?

The City of Fort Walton Beach observes the following holidays. Services are collected accordingly:

The courtesy notices are used by the drivers to help inform customers about the Collection Rules. The tags are used as reminders about how to place containers and other debris at the curb for ease of collection.

The Website for the City of Fort Walton Beach is currently under renovation to ensure accessibility by any disabled individual. Please contact Tarey Franxman, HR Director at tfranxman@fwb.org (850-833-9506) to advise what, if any, inaccessible feature you may have encountered, or otherwise in order to provide the requested information in an alternative means, until such time as the website renovation is completed.