OUR SERVICES

Full Maintenance Agreements

Our innovative Full Maintenance Agreements offers you absolute peace of mind when it comes to controlling your maintenance costs at a minimal cost per month.It becomes a lot easier to decide on the unit once studying the total cost of ownership.

Equipment Training

Should we be favoured with your valued business, we undertake to train staff in the correct handling and maintenance of our products. We also provide free follow-up training should it be required.

For our industrial equipment such and industrial vacuum systems, road sweepers and ride-on units we follow the following procedures:

Service & Repairs

One call to ITS Simply Clean will dispatch an area technician, and when he arrives he will diagnose the issue, find the problem, and make the repair. Your cleaning equipment can typically be serviced in just one visit, and you will never pay more than one service call charge – even if we have to return later to complete the repair.

And you don’t have to worry about who will show up because ITS Simply Clean does not rely on sub-contractors or third party service companies. A dedicated ITS Simply Clean technician means you will receive prompt professional service at the most competitive rates.

We will repair, replace or refund the price of products which you notify us are defective within the time limits set out in the clauses below.

You must notify any defect to us as soon as possible and in any event: (a) within 28 days of receipt of the relevant product; or (b) if later, within 28 days of the date on which the defect becomes apparent.