Are you passionate about delivering sales and great customer service with an outgoing, fun, friendly and professional personality? We are seeking a dedicated person with excellent interpersonal skills and an entrepreneurial approach to give our customers the best possible experience.

About us:

We are the UK and Ireland's leading distributor of planed strength graded softwood and engineered wood products with over 40 staff and a turnover of nearly £150m. We are part of Södra Group, the largest forest-owner association in Sweden.

We have won many awards for our products and services and pride ourselves on our professional and personal approach. Our operations are based on responsible forestry and on industries where we convert the raw material into sawn timber, paper and dissolving pulp, and green energy.

Working for us:

We offer an excellent benefits and remuneration package including 25 days annual leave, a generous pension scheme, bonus opportunities and health and dental cover.

The Sales Account Executive Role:

Reporting to the Internal Sales Manager the Sales Account Executive will work in a team of Internal Sales Executives and External Sales Managers to deliver sales budgets for all softwood products.

Role Accountablities:

+ Making regular contact with customers and analysing the sales data on a daily basis to be up to speed with sales for each customer.
+ Processing sales orders onto our system and other data entry tasks
+ Contacting customers who are behind trend to try to gain more orders.
+ Dealing with any customer complaints in a timely and acceptable fashion.
+ Understanding the ISO Quality system
+ Reporting back to the Internal Sales Manager of any queries or information that is necessary and to seek any help or guidance.
+ General tasks as needed across the department and business

About Your Skills & Experience:

+ Proven sales skills over the phone and face to face
+ Previous customer service experience, ideally in a sales environment
+ Excellent administration and processing skills
+ Good experience of Microsoft Office
+ Passionate about sales and customer service
+ Microsoft Office (Outlook / Excel / Word) to a good intermediate level.
+ Excellent attention to detail
+ Strong team player
+ Good level of mathematical understanding.
+ Good organisational skills
+ Good sense of humour
+ Self-motivated
+ Love to build customer relationships on the phone
+ Excellent time management skills
+ A positive “can do” attitude even under pressure

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.