NuMinds Enrichment's Success with Camp & Class Manager

NuMinds Enrichment in Frisco, Texas, founded by Ben Koch, M.Ed. and JustinVawter, M.Ed., is an educational enrichment company driven by passion and curiosity, designed to be an added layer of exploratory learning that traditional classrooms can’t typically provide.

NuMinds’ early attempts to find administrative tools to process registration, class management and payment were so frustrating that the program was at risk of folding if a streamlined system could not be found.

Clunky Software Deters Customers

In the first year of operations, NuMinds managed registration through a homegrown system and PayPal. Processing 150-200 kids through the first camp was such a logistical nightmare, the team vowed not to run another camp if they couldn’t find better tools.

In the second year, they tried a class management system that was so cumbersome and confusing for customers that some actually turned away from the camp. Staff spent 15-20 hours a week on customer service and technical trouble-shooting issues, rather than program focus.