Quality

In a competitive environment where players constantly need to re-assess their position, the world’s leading producer of steel abrasives has a duty to provide innovative abrasive and services that are of impeccable quality.

The company is thus committed to four major areas of action:

1-PLAN:

Identify customers' needs and expectations in order to increase their satisfaction.

Define a precise quality policy and objectives.

Commit resources that match its status as world leader

2-DO:

Make and sell shots and propose an innovative service which meets the needs and expectations of our customers,and is in line with the LGF plan

Supply innovative products and services that meet the needs and expectations of our customers: optimisation of delivery times, strict management of production and sales balances, constant reduction of production costs and regular assessment of customer satisfaction.

Improve our ability to anticipate customers’ needs and offer them the most efficient solutions.