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FAQs

How do I enable 100% LED brightness?

At CORSAIR we wanted to deliver the amazing capabilities of our wired keyboards while offering excellent wireless battery life, but understand that some customers may want maximum backlighting regardless of power consumption. The 100% LED brightness setting can be enabled via CUE, but will noticeably reduce battery life.

Why is a USB 3.0 or USB 3.1 (Type-A) port a minimum system requirement?

To ensure that the K63 Wireless Keyboard charges as quickly as possible it requires more power than a USB 2.0 port can provide.

How do I extend my battery life?

CORSAIR recommends using the low (33%) brightness setting to achieve the best combination of vibrant illumination and long battery life (up to 25 hours). Turning backlighting off will greatly extend battery life up to 75 hours.

How can I test my memory

A defective memory module(s) can cause various issues on your computer. These are just a few of the possible issues you may encounter. It is important to remember the issues below can also be caused by more than just defective memory.

Computer doesn't boot and/or you get a beep code. Check your motherboard manual for the error code if you are unsure what it means.

How can we be sure that the memory is defective before starting the RMA exchange process?

There are programs available that are designed to test the computer's memory. We recommend Memtest86+ to test your computer's memory.

Please visit this link to download and install Memtest86+ for an ISO image or USB Drive: Link

To make a bootable Floppy from with in Windows, First you would download the memtest utility to your HDD, then using www.winzip.com extract it to the same directory. Please then get a floppy and do a fresh full format on it, and if there are any bad sectors just throw it away and get a new one. Then click on the install.bat file in the directory where you downloaded and extracted the files and follow the on screen prompts.

To make a Bootable CD from within windows you would download the ISO image that has a .zip extension. .tar would be for UNIX.Memtest.ISO Then use www.winzip.com to extract the ISO image to the same directory that you downloaded it to. Then using CD-R software you will burn the image to CD. Note: Do not copy the image; there is usually an option under file or burner to burn image.

Note: If you have recently added any new memory into the computer, we suggest you temporarily remove it to make sure it is not the cause of your issue before testing with Memtest. Please make sure you back up all the data from the USB drive before Memtest86+ installation as it will require a format.

Using Link with a Corsair AXi Digital Power Supply

The Corsair AXi Series PSUs have a lot of premium features. They use a digital signal processor for better performance, they're fully modular, and have a zero RPM fan mode at low loads. But one of the coolest things about the AXi power supplies, is their compatibility with the new Corsair Link software. Today, we take a look at the Corsair Link 2 software, or just "Link" for short, and more specifically how it gives you the ability to monitor AC input, DC output, the temperature and the fan speed of an AXi power supply.

The first thing I want to do is open up the "Graph" tab and set what I want to monitor in the "Config Panel" of this tab...

Above, you can see that I've checked boxes asking to have my two graphics cards' temperatures and fans graphed, as well as my CPU's temperature, the temperature of my AX860i power supply, as well as the AX860i's fan speed. I'm also monitoring the temperature of the coolant in the Hydro Series H100 that is cooling the CPU and the RPMs of the two fans cooling the H100's radiator.

While the system is idle, we can see that temperatures are relatively low. The AX860i is just barely over room temperature and therefore, the fan is not spinning.

Over on the "Power" tab, we see that the AX860i is only producing 107.3W as I sit here watching the Link software. It's pulling 117.8W from the wall, so our efficiency is 91%.

On this tab, we can also monitor our voltages, including the voltage of our AC mains, as well as current for each of our +12V outputs.

There are also check boxes that allow you to turn OCP on for the 8-pin +12V outputs (labeled "PCIe") on the power supply. OCP stands for "over current protection" and will shut down the power supply if too much current is delivered on any of these outputs.

Finally, we see the AX860i's temperature and the fan RPM on this tab. This is the same information we saw on the "Graph" tab, but in a different format. The fan is still not spinning because the temperatures are still low, but if we wanted to increase the airflow within our chassis just a bit, we can manually turn the fan speed up.

We start on the "System" tab...

On this tab, we can see everything that Corsair Link 2 monitors, but if we click on the "AX860i Fan" icon on the left, a configuration panel opens up on the right. By default, we can see the fan mode is set to "quiet" which means the fan isn't going to spin at low loads. Changing this is easy...

The lowest setting is 40%, which equates to about 784 RPM. I can keep it like this and still not hear the fan. And the fan will still ramp up even faster automatically if needed. Let's turn it up even more to find out where I can start hearing the fan...

At 76%, the fan is spinning 1508 RPM. I can definitely hear that now. Well, that's enough of that. Let's put the PSU fan back into "quiet" mode, fire up Prime95 and Furmark and see what kind of power we produce and let the fan spin up all on its own...

Almost immediately, the temperatures of the CPU and graphics cards increase. Under this load, we start to see the power supply fan ramp up as well.

After some time under load, we see our temperatures level out, an increase in the graphics cards' fan's RPMs and the PSU's fan leveling off just over 500 RPM.

When we switch back over to the "Power" tab, we can see that our load has increased to 473.4W. We're now pulling 502.9W from the wall and our efficiency is increased to 94%. We can see that the amperage delivered on all of our +12V connectors has increased, the AX860i's temperature has increased very slightly, from 26.5 to 28.8°C, and the fan is now spinning at 556 RPM.

Of course, when you're gaming you're probably not going to be able to watch your load, temperatures and fan speeds while you're playing. For this reason, Corsair Link allows you to log whatever information you'd like to keep track of in a CSV file. Simply check the boxes of the components you want to monitor, browse to where you want to save the file and give the file a name and click "start logging".

Does DDR4 have XMP?

Yes! We have been working hard with all major motherboard vendors to ensure compatibility with our high speed DDR4 memory, and that includes XMP. DDR4 employs a new specification, XMP 2.0, while DDR3 remains on XMP 1.3.

Dolby Headphone is responsible for accurately reproducing positional audio. If you're playing a multi-channel game or watching a movie with surround sound, Dolby Headphone takes the multi-channel signal delivered to the headset and applies advanced HRTF and other algorithms to deliver it the way the audio designer intended. There's no up mixing or adding of additional channels: if your enemy is behind you and to the left, that's where you'll hear him.

Dolby Headphone also applies audio processing to give you the feeling of listening to audio from speakers in a room, reducing the "in your head" effect that can lead to ear fatigue. It's a key part of the comfort equation that helps you play for hours and think about the game, and not the headset.

Dolby ProLogic IIx is an optional feature that allows for up mixing of stereo and 5.1 sources into simulated 7.1 surround sound. It's a technology that originated with home theater systems, and many people like to enable it on their home theater systems when listening to stereo music, so that the music is delivered to all the speakers. On a headset, it's not necessary when you're playing a game or watching a video with multi-channel audio. You may enjoy it with stereo sources as well, but if not, you can simply leave it turned off.

2) How should I clean my Corsair Gaming headset?

The foam pads are made with open cell foam, so they should not be immersed in water. You can use the sticky side of tape or a lint removal tool to clean the ear pads, or a gentle wipe with a damp cloth on the fabric would also be fine

3) Why didn?t you include a certain feature found in more expensive headsets?

Our goal is to create a great product in the $99 price range. We?ve done this by talking to customers about what they want and how they use their headsets, and creating a simple, durable product that focuses on what?s important: audio quality, comfort, and reliability.

In our evaluation of the gaming headset market, we?ve found several products which emphasize features at the expense of material quality, so the end result is a plasticky-feeling product that may not be as comfortable as it could be, or which is liable to wear out sooner than it should. We?ve designed the HS1 to last the active enthusiast through years of use and abuse.

4) Will a more expensive gaming headset sound better?

Our goal was not to create the best-sounding $99 gaming headset on the market, or even to create a gaming headset that?s as good as $150 models. Our goal is to create the best-sounding gaming headset on the market. This is an endeavor which has influenced everything from the choice to use 50mm drivers, to our obsessive focus on baffle orientation and geometry, and even our selection of padding and fabric materials.

But, hearing is believing. We invite you to compare the HS1 to the finest gaming headset you can find, and tell us what you think.

5) What is the exact benefit of 50mm drivers, vs. the 40mm drivers found in most other gaming headsets?

Big drivers sound better than small drivers. This is immediately understood who?s listened to the same music on large home audio speakers and a portable iPod dock. But explaining why and how they sound better requires a little more detail.

A 50mm driver has 56% more surface area than a 40mm driver (thanks to the ?A = ?r2? formula we learned in elementary school). It also has a proportional increase in what audio scientists call ?volume velocity,? or ?acoustic impedance.? This translates into a measurement that the same scientists refer to as ?acoustic power? or ?sound power.? A 50mm driver has an increased sound power of 143%. You can look up these terms on Wikipedia for more details on how they?re calculated.

The additional sound power allows the driver to reproduce audio that?s much more detailed. If your audio source has a lot of things going on at once ? a 24-track musical ?wall of sound,? for instance, or a boss level in a game where you have way too many enemies firing way too many types of weapons your way ? a driver with more sound power can recreate each of these more accurately, while a smaller driver is more liable to lose details in the noise.

This means that listening is more enjoyable, with less distortion ? whether it?s distortion that you can immediately notice, or if it?s the continuous, low-grade distortion that irritates you on a subconscious level, contributes to ear fatigue and makes you want to stop listening.

Beyond enjoyment, there?s a practical advantage when playing games ? you need to hear the voices of your teammates during the massively insane firefights. While this won?t be an issue 90% of the time (a good game audio designer will test on various types of speakers and headphones), it?s that 10% that counts.

6) How does Dolby Headphone provide surround sound using just two drivers?

The first question to answer is ?how do humans detect sounds all around them, when we have just two ears??

The answer is that we?ve learned to determine the position of a sound based on the subtle changes to the sound depending on how it reaches our ears. For instance, a sound wave that travels over the back of your ear before reaching your ear canal will be slightly modified in a way that?s different than the modification that takes place with sounds that come at you from the front. We figure this out subconsciously, and it?s not a skill we?re born with ? we learn how to do this as infants.

Audio scientists have been studying these effects for decades, and they have a name for these position-based changes: head-related transfer functions or HRTFs. Scientists have learned how to apply these functions to sounds to make them appear to come from any direction. In other words, the functions simulate the effect of the sounds coming from front or behind you. The HS1 provides surround sound using HRTF technology developed by the experts at Dolby. A key to the effectiveness of this technology is the design of the headset itself, and we have found competitive products that have licensed the same Dolby technology, but lack the proper response curve for effective HRTF. So, if you?ve tried other surround sound headsets which use HRTFs and have not been impressed, please give the HS1 a serious evaluation.

That being said, there is a certain percentage of the population for which HRTFs aren?t effective. A lot of acoustic science has gone into developing this technology, but it can?t accommodate for everybody?s unique head and ear shape. If you fall into this category, you can be assured that you?ll still enjoy great-sounding stereo audio with the HS1.

7) What does Dolby Headphone do besides provide surround sound?

Dolby Headphone also incorporates Dolby ProLogic IIx technology, which up-mixes stereo and 5.1 audio sources into 7.1 audio. It can create a feeling of spaciousness and depth that you don?t hear in the original source. It?s the same technology that?s ubiquitous in home audio. However, if it?s not to your liking for whatever reason, you?ll be happy to know that it?s optional.

Dolby Headphone also applies processing to simulate the effect of listening to speakers in a room. It doesn?t attempt to make the instruments and musicians appear to be placed far away; rather, it makes the audio source sound much as it would if you were in your living room listening to music on your audio system, rather than wearing headphones. This reduces the effect of audio appearing to come from ?in your head? and can greatly reduce what is known as ?headphone fatigue,? the syndrome where you get tired of music that appears to emanate from your skull.

In our testing, we?ve noted that Dolby Headphone works great for most audio sources, but there are some types of recordings where the effect adds a little too much processing. That?s why Dolby Headphone, like Dolby ProLogic IIx, is an optional setting. We recommend that you try it with a variety of audio sources, and play with the configuration options that allow you to choose the simulated room size. We think that you?ll find that for many types of audio, it adds a sense of realism that you can?t get with ordinary stereo headsets.

8) What has Corsair done to make the audio sound so great, besides using 50mm drivers?

The choice to use 50mm drivers, rather than the industry-standard 40mm drivers, was just the first step of the journey. There?s much more to creating a great headset beyond investing in the right high-quality components. Our audio engineering team looked at every parameter that affects accurate audio reproduction, including driver design and alignment, baffle geometry and angle, and the acoustic tuning of the materials chosen for the ear-pads and liner material.

9) Does my content need to be specially encoded to take advantage of Dolby Headphone? Do I need to look for PC games with the Dolby logo?

No. Dolby Headphone works with any stereo, 5.1, or 7.1 audio streams.

10) What is the benefit of a circumaural, closed-back design? What do those terms mean?

?Circumaural? means ?around the ear.? The other type of commonly used earcup design is ?supra-aural,? resting on the ears.

Circumaural ear cups provide superior noise isolation. Noise isolation is important for LAN parties and other noisy, high-distraction environments ? you want to get your head into your game (or your movie, or your music) without noise filtering in, and others around you may not want to hear what you?re listening to.

When designing a Circumaural headset, the key to comfort is relatively light weight, without creating pinch points or touching the ears. We?ve accomplished this by using extra-large ear cups that we tested on people who sport some of the largest ears we could find. Our use of memory foam allows a firm, uniform seal, without exerting too much pressure on the head. The fabric covering allows for less slip than imitation leather, and reduces the excess moisture that leather-like materials can cause.

Closed-back ear cups are sealed against sound leaving or entering the ear cup. Compare this to open-back ear cups, which have perforations, slots or another type of opening in the ear cups that allow some environmental sound in, and allow some of the audio from the ear cups to escape. Open-back designs do not allow for adequate noise isolation.

Corsair H60 H80 H100 Hydro Series CPU Cooler FAQ

1) WATCH: How do I attach the cables on the Hydro Series H60?

The cable leading from the fan should connect to the CPU FAN header on your motherboard. The power cable that leads from the pump should be connected to the POWER FAN or CHASSIS FAN header on the motherboard. Video Link

2) Will the Hydro Series Coolers work with Intel's Ivy Bridge CPUs? Intel's Ivy Bridge CPUs use the same socket as the 2nd generation Sandybridge-E CPUs, the 1155. This socket is fully supported by all of Corsair's Hydro Series CPU coolers.

3) WATCH: Should I remove the plastic sheet found on the backplate of my Hydro Series CPU cooler?

The plastic sheet is there as insulation to prevent any metal on metal contact between the backplate of the CPU and your motherboard. You will want to leave the plastic sheet in place. Video Link

4) Where can I find replacement parts for my Corsair CPU cooler?

Please submit a case through Corsair Customer Portal, and let us know which cooler you have and what parts you need.

Hydro Series Coolers from Corsair are high performance liquid CPU cooler. They are designed with a self-contained water-cooling loop with integrated pump and reservoir, and require no maintenance.

7) Will I need to fill the unit with water? Do I have to perform any maintenance?

Our Hydro Series CPU coolers are designed to be a closed-loop solution with no maintenance required at all. The units come pre-filled and feature proprietary hoses that virtually eliminate evaporation of water. The expected lifespan of the average unit is significantly longer than the warranty period.

8) What kind of liquid is used inside the Hydro Series CPU coolers?

The liquid inside our Hydro Series CPU coolers is a mixture of distilled water with Propylene Glycol added to prevent corrosion and organic build-up.

9) I want to run push/pull with my Hydro Series Cooler, what screws will I need for a second fan?

Corsair SP2500 and SP2200 Gaming Speaker

The most common cause for these issues is due to lose connections on the rear of the subwoofer. Please ensure that the connections on the rear of the subwoofer are securely connected by using one hand to hold the subwoofer in place and firmly pressing on the connections to make sure that the cords are fully plugged in.

Yes, the speakers and subwoofer are tested with a variety of soundcards, consoles, professional sound systems, audio precision, CLIO, LEAP, and SOUNDCHECK.

4) What is the intended use for these speakers? Games, high volume, accurate sound?

The SP2500 can work on a desk, bookshelf, or stand. Their response can be adjusted via the use of the built in DSP for reference, games, movies, music, entertainment and party (karaoke, club/theatre/stadium) response. The most accurate sound is attained using CLASSICAL EQ with ?NONE? program mode. We are working on other configurations that will be available for update via DSP.

5) Why did Corsair use class D amplifiers for the midrange and tweeters on the SP2500?

The Class D amplifiers in the SP2500 use a common architecture for all modulation and drive stages. The modulators are integrated with our DSP cores and the drive stages are customized to drive the precise amount of power required for each loudspeaker driver unit. The drive stages for the Midrange and Tweeters have significant headroom, meaning that the amplifiers could theoretically blast those midrange or tweeters into thermal oblivion [and we did blow a few in the lab during development - the tweeter in particular was suped-up to use Ferro fluid cooling so that we could drive high power out to 20kHz]. The headroom allowed us to get the lowest distortion of any product in this class.This philosophy allowed us to increase the power of the system on the first day of production. We started the line up and found that we were exceeding our target of 220W on every single unit tested with wide margin, so we reprinted the boxes to show the actual 232W of power that the units actually put out.

6) Why bridge two 60W amplifiers for subwoofer when you could have used only one 120W on the SP2500?

Two 60W amplifiers in a bridge configuration provided much lower distortion than one 120W unit and allowed us to use the 60W design like a cookie cutter to decrease design complexity and lower cost. This is one of the many design choices we made to keep the cost low while providing the highest performance possible, and turned out to be a win-win decision.

7) What types of inputs are available on the SP2200?

There are 3 inputs available. On the Subwoofer you will find a single 3.5mm stereo jack along with an RCA stereo auxiliary input for gaming systems. There is also an additional 3.5mm stereo auxiliary input on the right satellite for MP3 players and other devices.

8) What controls are found on the right satellite speaker?

The right speaker has independent controls for Volume and Subwoofer Volume. There is also an auxiliary 3.5mm jack for plugging in an MP3 player, and a separate headphone jack for convenience.

9) How do I navigate the menus on the SP2500?

To navigate the menus on the remote, first press the middle "Menu" button on the remote. Use the dial on the remote to scroll through the items within the menu and then press down on the dial to select a menu option. Once selected you can scroll through the different options for each menu item and then press down on the dial to select your option.

10) Is there any way to extend the remote cable length on the SP2500?

Our remote on the SP2500 uses an SVGA connection which is found on some monitors. You can use a standard SVGA extension cable to extend the length of the remote, as long as it has both male and female connectors. Make sure you get the SVGA cable, because a standard VGA cable will not allow the speakers to transmit the audio signal.

11) What is the maximum recommended volume level for the SP2500?

We designed the SP2500 to have a fully usable range of volume. This means that you can turn the speakers all the way up to the max without worrying about sound quality deteriorating or wearing out your speakers prematurely. These speakers are rated to run at maximum volume for up to 48 hours, turn them up as loud as you (or your neighbors) can stand!

12) Why isn't there sound coming out of my SP2500 speakers?

First make sure that the speakers are not muted. To mute/unmute the system select the volume button on the bottom left corner of the remote, and then press down on the volume control dial. To unmute the system you can also simply twist the volume dial and your selected volume will override and disable mute.The SP2500 has 3 different inputs; you will want to be sure that you have selected the proper input on the remote. "Line In" is the input that should be selected if you want to listen to a device that you have connected to the RCA jacks on the rear of the subwoofer. "AUX1" should be selected if you are looking for the device connected to the 3.5mm jack on the rear of the subwoofer. "AUX2" should be selected if you want to hear the device that is connected to the 3.5mm jack on the top of the remote.

13) Why isn't the subwoofer working on the SP2500?

The SP2500 gives you the ability to independently control subwoofer volume, and in addition to this, the subwoofer also has its own mute option. To check to see if your subwoofer is muted, press the subwoofer button on the bottom right corner of the remote then make sure the volume is turned up to the desired level. While on the subwoofer volume menu you can press down on the round selector dial to toggle mute/unmute. When the subwoofer is muted, the subwoofer icon on the remote's display will be grayed out.

Corsair SSD Toolbox

Corsair proudly brings you the Corsair SSD Toolbox. This helpful utility provides users with several powerful and useful tools for use with Corsair SSDs. Let's take a look. Download the Corsair SSD Toolbox HERE.

The Corsair SSD Toolbox will run on:

XP SP3 (32-bit)...(64-bit version not supported)

Vista 32-bit w/ latest SP (all functions)

Vista 64-bit w/ latest SP (all functions)

Win 7 32-bit w/ latest SP (all functions)

Win 7 64-bit w/ latest SP (all functions)

Win 8 32-bit (TRIM is not supported, all others functions are)

Win 8 64-bit (TRIM is not supported, all others functions are)

We have provided a detailed help file which can be accessed by clicking on the question mark symbol shown here circled in red on the upper left side of the screen.

This help file gives detailed information on each function of the SSD toolbox. Clicking the question mark will open the help file in a browser.

Your main screen at launch shows the drive information of single drives attached to the system. Other drives will appear in the drive information window but core functionality is restricted to authorized Corsair SSDs. RAID volumes will not be seen as single drives as the tool cannot address them individually. The "i" symbol will show you the toolbox version number and license agreement. The circular arrows will refresh the tool.

Individual drive information is shown in the center of the main window. When your SSD controller is in AHCI mode, you can update your SSD firmware from this page using the button circled in red below. The firmware update requires AHCI mode. AMD/nVidia chipset systems may require different storage drivers for proper operation. USB connected SSD drives must use SAT-capable cables/enclosures that support ATA/SAT-pass-through.

After you select firmware update the tool will scan your drive and check for firmware updates. If there is an update available, the dialogue will prompt you to update the firmware or cancel the operation.

Note: Firmware updates can only be executed when the SSD controller is in AHCI mode. Firmware updating via this toolbox is enabled for The Corsair Series Force 3, Force Series GT, Force Series GS, Neutron Series, and Neutron Series GTX SSDs. Earlier and EOL Corsair drives with firmware updates can be updated manually using the tools supplied on our website.

The next screen will prompt you to backup your data before updating your firmware. The updates are intended to be non-destructive but we strongly encourage users to back up any critical data before performance a firmware update. If you wish to continue, press Apply.

Once your drive is updated, close the toolbox window using the close button.

Note: Corsair recommends that users update their OS drive as attached storage when possible. Some systems will require the SSD to be disconnected briefly before the new firmware version will appear in the Drive Information window.

Additional functions can be activated with the column of buttons down the left side of the toolbox. Corsair is now producing SSDs that do not have factory overprovisioning. For users that desire to manually overprovision their drives, we have provided a function for this. Overprovisioning your drive can contribute to maintaining better performance and adding longevity to your SSD.

We have a disk cloning feature under development. At the time of this article, this feature is not complete but it is expected along very soon. For now as you can see, it's under construction. This feature will allow users to easily clone to and from their Corsair SSDs.

Users have asked for a feature to allow them to manually send a TRIM command to their drives and to also schedule a TRIM operation so that they can optimize their SSD's performance.

SSD users also occasionally have need to perform a secure erase operation. The tool allows for this in one easy step.

The Corsair SSD Toolbox is extremely useful and versatile. We're confident that our customers will find it very useful and see it as an added value to a superb Corsair SSD.

Corsair Memory Compatibility with AMD Platform

There have been many questions about over clocking and or running at memory frequencies above DDR1333 and AMD has addressed this to some extent on DDR3 Memory Frequency Guide for example this chart is a great reference for how to set your memory frequency on an AMD based system and may help to better understand the basic limitations of your specific CPU and how high you can safely run the memory frequency.

How to find your lot code

Lot codes for Corsair products can generally be found in the follow locations. For more specific information, please view the Corsair knowledge base Lot Code article for a particular product series.

Audio:

Headset: code is located on the earcup?s arm.

Speakers: code is located on the back of the subwoofer.

Case: the code is located on the case?s back panel.

Cooling: the code is located on the radiator.

Flash: the code is located on the unit?s packaging, near UPC barcode.

Flash SSD: the code is located on the label on top of the SSD.

HID:

Mice: the code is located on the label taped next to the USB connector.

Keyboard: the code is located on the packaging near the UPC barcode.

Memory: the code is on the memory module?s label. PSU: The code is on the PSU?s label, next to the serial number.

Upgrading the DARK CORE RGB Mouse firmware

A profile represents the overall preferences you have created for your keyboard for both macros and lighting. A profile is also what is saved to the keyboard that contains a list of your modes, actions, and lighting you assigned to your key(s). One of the most important features of your profile is the ability to assign it to a specific program (by the .exe file). This means that if you create different profiles that contain separate actions and lighting setups for different programs, your profile will change automatically based on the application detected on the foreground.

A mode is different lighting and action setups within the same profile. This allows you to keep a single profile for a certain application, but allow you to create different setups depending on the mode you configured without having to change the profile. For example, if your profile was designed for the game Battlefield 4, you can have different modes configured for different classes in the game (Soldier, Medic, Sniper, etc.) under the same BF4 profile. Our software will allow you to change to different modes with a button assignment without having the need to change the profile (which ideally should be linked to an application).

To assign a button on the K70 to switch profiles or modes, simply go to PROFILES -> ASSIGNMENTS and right click any of the keys to configure Profile or Mode Select.

Warranty FAQ

How do I make a warranty claim?

Prior to submitting your warranty claim, we recommend checking the Corsair knowledge base at https://support.corsair.com/ first, where you can find answers to commonly-asked questions. You can also receive troubleshooting assistance by clicking Ask a Question or proceed with product replacement by clicking Request an RMA.

Valid warranty claims should be processed through the retailer where the item was purchased during the first thirty (30) days after purchase. This period may vary depending on where you purchased your product; please verify the return policy with the retailer where you purchased your product. Any warranty claims that cannot be processed through your original point our purchased should be submitted to Corsair at https://support.corsair.com/

What are Corsairs replacement options?

Corsair offers the following Warranty fulfillment options:

Standard Replacement:

Through Corsairs Standard Replacement process, Corsair will issue an approved RMA number for the return and replacement of your defective product(s). Our Standard Replacement processing time from receipt of your product(s) to the replacement product(s) shipment is 1-3 business days plus transit time.

Express Replacement:

At Corsair, we understand the need to be up and running at all times! To minimize down time, we offer an Express Replacement RMA process. Through this process Corsair will ship your replacement product(s) prior to receiving your defective product(s). This process requires a valid Credit Card where a holding fee will be applied for the cost of the product until the returning product(s) are received by Corsair. To avoid being fully charged for the Express Replacement product(s), the defective product(s) must be received by Corsair within 10 business days from the date your Express Replacement order is shipped.

Accessory Product Request:

Experiencing a problem with a Corsair Component Product? Many of Corsair products have easy to install replacement accessories which will resolve the issue and prevent the need to return the entire product for replacement.

Where do I ship my items?

Corsair operates multiple RMA receiving locations worldwide. Your RMA confirmation will specify the specific return address you must use when sending your RMA package. This will be your standard return location and should not be changed without prior approval from Corsair. Any packages received at an unauthorized location may be refused and returned to the sender at the senders expense.

How to install 600T Fan controller

Our Graphite Series? 600T mid-tower case is equipped with an easily accessable fan controller on the exterior of the case. This short guide will show you how to properly connect this fan controller to the fans in your new case.

Locating the Fan Controller Cables

The fan controller knob is on the top of the case, and is pictured below. This knob controls the speed of the fans connected to the fan controller. Turning the knob to the left lowers the fan speed, while turning the knob to the right raises the speed.

Remove the side panel from the 600T behind the motherboard tray. The fan controller cables are strapped to the case, as shown below. Release the cables by cutting the zip tie.

Understanding Each Cable

There are a total of six cables shown below

Cables highlighted in red are the power fan connector cables, which are used to connect up to four fans

The cable highlighted in green connects to a 4-pin Molex cable from your power supply, providing power to the fan controller knob and the four fan connector cables

The cable highlighted in yellow is the top 200mm fan connector

The other 200mm fan cable can be located backside bottom left of the case (not shown in picture below)

Using the Fan Controller

To connect a fan to the fan controller, the protective cap must first be removed. Removing the cap is simple, grab a hold of the cap (enclosed in red) and pull down from the fan power connector (enclosed in yellow). The cap will easily slide off.

Once the cap is removed, two pins are revealed, allowing you to connect the two 200mm case fans.

Locate the two 200mm case fans power cables on the back of the case. When located, plug the 2-pin fan controller cable to each 200mm case fan.

Once the 2-pin fan controller power cables are connected to the 200mm case fans, installation is complete.

Note that you still have two additional 2-pin fan controller power cables if you desire to add more case fans.

Introduction to the Voyager Air Portable Wireless Storage Device

The Voyager Air? portable wireless storage is an amazingly flexible and innovative drive. The list of compatibilities and features is extremely impressive and makes this drive the ultimate in portable storage. There is an almost endless variety of ways to utilize a Voyager Air drive.

The Voyager Air comes equipped with an AC wall charger and a car charging adapter. It also has a very large capacity battery onboard for super long life on the go. This means that there is virtually no limit to the number of places you can use your Voyager Air drive. In fact, a single user can stream audio or video for up to 7 hours.

The Voyager Air comes in 500GB and 1TB capacities giving you plenty of storage space to carry the media and data you need. The 1TB drive is big enough to hold a treasure trove of music, movies, pictures, documents, and more. It can store up to 800 high-definition movies or 380,000 MP3 files. You?d have to take a mighty long road trip to exhaust that supply. And, you can access this content using your device's WiFi connection and you won't consume any content via your data plan since you won't be streaming using 3G/4G.

The Voyager Air functions as a standard portable hard drive and utilizes a super fast USB 3.0 port which is also backwards compatible with USB 2.0. This interface is very convenient and useful for quickly putting your data onto your Voyager Air drive. The Voyager Air comes formatted NTFS but can be reformatted to HFS+ for use with MACs and the MAC OS Time Machine® function. It looks really cool too.

Voyager Air supports the use of multiple partitions also. This can be useful in several ways. The drive can be divided into partitions for each member of the family can have their own content on a separate partition. Additionally, you can have both an NTFS and HFS+ partition on the same drive for use with MAC computers and PCs running either Windows or Linux based OSs. There's more of that flexibility we spoke of!

Here's a quick glance at some of the features and specifications for the Voyager Air:

The additional connectivity is what makes these drives really interesting and versatile. The Voyager Air has wireless capability that allows users of smart phones, tablets, notebooks, MACs, and PCs to connect via a wireless network broadcast by the drive.

Smart phone and tablet users can utilize the Voyager Air app available free from online app providers. This feature-filled app allows you to access and navigate your stored content. In wireless mode the Voyager Air can accommodate up to 8 users streaming music or up to 5 users streaming video.

The app is very intuitive and easy to use. We'll have a full tour of the app available very soon and here is a teaser shot:

PC and MAC users can connect wirelessly or by USB and do not need any software to interface with the drive. Although USB is the preferred method for manipulating your data on your Voyager Air, you can do so wirelessly.

The drive also functions as a wireless hub with internet pass through capability. This means that while you are connected to the Voyager Air drive via your wireless connection, you can also still access the internet by connecting the Voyager Air to a wireless network with internet access. You can initiate this pass through via a simple web interface or the app, depending of course on what type of device you are using.

The Voyager Air takes its connectivity a step farther by adding an Ethernet port. The Voyager Air can be connected to a network switch or router and utilized as network attached storage or NAS for short. It can then be accessed by multiple users on any networked Windows®, OS X®, or Linux® system to stream media or for file storage, media consolidation, and backup. The Voyager Air is the only device of its kind with this capability.

In the time that I have spent testing the Voyager Air, it?s been a wonderful device. I?ve used it on a couple of long road trips, in my home both as a wireless and as a NAS device, at a relative?s home for access to my media, sharing a movie on an airplane?the list goes on and on.

My Voyager Air makes trips in the family vehicle so much more pleasurable. The Voyager Air and my iPod Touch combined with the Pioneer AppRadio? give me enough songs for a drive to Mars and back. I also have video monitors in the head rests for the rear passengers so they can use their phones, tablets, portable computer, or a DVD player to utilize content from the Voyager Air. If you are into mobile media, the Voyager Air is a must have.

The Voyager Air can put a smile on your face and help make any journey more pleasurable. If nothing else, it should help minimize the number of times you hear "are we there yet?".

Quite often, I think I represent a prototypical Voyager Air user. BMX bike and helmet? Check. Corsair energy drink? Check. Boom box with iPod input? Check. Pioneer App radio and iPod Touch? Check. Corsair Voyager Air loaded with music to get me through my ride? Check!

I have an HTPC in my living room and it?s connected to my stereo system and my Panasonic G15 television. Having the Voyager Air as a NAS device greatly expands my library as the HTPC has only a 120GB SSD for quiet efficient operation.

Connecting to the Voyager Air with compatible devices is a snap!

In addition to the HTPC, I have one of the newer ?smart? Blu-ray players, a Panasonic DMP-BDT220. It allows me to navigate my network and use the media stored on the Voyager Air connected as a NAS device. The DMP-BDT220 can connect to the Voyager Air utilizing Windows SMB compatible shares. This functionality can also be utilized via ?smart? televisions that allow communication with networked NAS drives and wireless drives having Windows SMB shares.

Over the 2012 holiday season, we visited family about 3 hours drive away from us. 3 hours is an eternity to a 13 year old girl. The Voyager Air provided a great source of entertainment for my wife and daughter while traveling and at the house. They watched quite a few movies from it while mobile and using my Google Nexus 10 tablet and a micro HDMI to HDMI cable to connect to a television.

For some odd reason, they don?t enjoy watching (American NFL) football with me and my father. So the Voyager Air contributed greatly to peace, tranquility, and our enjoyment of the holiday season?and football season! This isn't my wife but her smile due to her relief at not being forced to watch football looked a lot like this.

Perhaps the most unique usage of the Voyager Air so far occurred earlier this year when I flew from my home in Georgia, USA to the Corsair HQ in California, USA. The Wi-Fi service on our plane was out of commission but, luckily this apparently did not affect the flight controls. A fellow across the aisle from me was very disappointed that he did not have wireless access and seemed pretty bummed about it. My Voyager Air prototype was already powered on so I told him to browse available networks and see if he could see it. He found the Voyager Air, connected to it, and enjoyed the Kurt Russell classic, Tombstone on the flight. Needless to say, I saved him from a long boring flight using the Voyager Air.

Perhaps you will be the next person to rescue someone from boredom by sharing the content of your Voyager Air via their phone or tablet?

You too can amaze your friends and colleagues simply by having the most innovative and feature filled portable wireless drive available today. The more I use the Voyager Air portable wireless drive, the more uses and situations I find for it.

Guide How to Install H100i Hydro Cooler

The Hydro Series H100i is a high performance all in one liquid CPU cooler from Corsair. The H100i is similar to other Hydro Series CPU coolers from with a few exceptions, the main one being that the H100i uses a longer 240mm radiator. Luckily most Corsair PC cases will support the H100i and this blog will serve to illustrate the installation process. In this artice I will be installing the cooler into a Vengeance Series C70 case.

First, it's a good idea to lay out your components and make sure you have everything you will need for your particular CPU socket. The H100i supports the following CPU sockets right out of the box:

Intel: LGA, 115x, 1366, 2011

AMD: AM2, AM3, FM1, FM2

In this installation we will be attaching the H100i to an Asus P9X79 motherboard which uses the LGA 2011 socket. The H100i ships with two different mounting brackets one for Intel sockets, and one for AMD. Both of the brackets attach to the cooling unit magnetically, so just slide the correct bracket over the cooling unit and it should ?snap? into place.

The backplate for the H100i is adjustable and can be configured for any of the supported socket types. Just slide the pins on the bracket so that they align with the holes on the motherboard and then use the double-sided mounting bolts to secure it into place. With Corsair?s PC cases, there is a CPU backplate cutout so you can apply the bracket without having to remove the motherboard from the case. If your case does not have a backplate cutout to access the rear of the motherboard, then you will want to mount the backplate before installing the motherboard into your case.

If you are using a motherboard with socket LGA 2011, or any AMD based motherboard, then no backplate is required. With these sockets you can use the backplate that is already attached to the board.

The mounting bolts serve two purposes, one is to secure the backplate to the motherboard, and the other is to give you a mounting point for the CPU cooling unit and its bracket. Since our motherboard uses the LGA 2011 socket, we do not need to use the included H100i backplate.

There are two sets of double sided mounting bolts, one set has equal length threads on each side of the bolt and are used when the supplied Corsair backplate is being used. For LGA 2011, you will want to use the other set of double sided mounting bolts, the set which has one short threaded side and one longer. The short sided threads screw directly into the LGA 2011 Intel bracket that is already attached to the board. You can see in the picture below that all four double sided mounting bolts have been screwed in directly to the standard LGA 2011 socket.

Now that the backplate and double sided mounting bolts are installed, we will mount the radiator. It will be easier to mount the radiator first, and then the CPU cooling unit, rather than the other way around. In most cases you will need to install the H100i in the top of the case, but if you have a large case with multiple installation points that support 240mm radiators, then feel free to experiment by mounting the H100i in a different area.

The correct order for securing the radiator is Screw > Washer > Case > Radiator.

The fan installation can be done in multiple ways, but by default we would recommend having the fans mounted on the bottom of the unit exhausting air up through the radiator towards the outside of the case. If your system is already set up to have sufficient exhaust, then you can experiment with mounting the fans on top of the radiator where they can push cooler air from outside of the case down through the radiator. If you mount the radiator with the fans on the bottom, then it might be easiest to mount the fans to the radiator before installing the radiator into the case, which is what I did for this installation.

With the fans mounted below the radiator you will want to use the 8x 10mm screws (the shorter set of screws) to secure the radiator to the case. If you are going to set up a push pull configuration (fans mounted on both sides of the radiator), or you are mounting the fans on top of the radiator then you will want to use the longer mounting screws in the following order: Screw > Washer > Case > Fan > Radiator.

Once the radiator, fans and backplate are mounted, it is time to mount the CPU cooling unit. Simply line up the pins with the holes on the CPU bracket and tighten it down with the supplied thumb screws. The H100i comes with thermal material already applied to the CPU cooling unit, so when you are ready to mount the CPU cooling unit, remove the plastic shielding that covers the thermal material and use the 4x thumbscrews to secure it to the mounting bolts that we screwed directly to the Intel 2011 socket earlier.

Now that the unit is mounted, we will want to plug in power cables for both of the fans and the pump. The H100i has an integrated 4-fan hub which is where you will want to plug in your H100i fans. You will find two ports on top of the cooling unit, where you can plug in the included fan power adapter cables. Each adapter will support two fans, and by plugging the fans directly into the fan power adapter cable and into the cooling unit, you will be able to monitor and control the H100i fans through the Corsair Link V2 software.

The cooling unit itself has two cables to plug in, a SATA power connector, and a pump sensor cable. The SATA power connector should be connected directly to an available SATA power cable from your PSU, and the 3 pin (with only a single sensor wire) fan connector should be plugged into your CPU fan header on the motherboard. The sensor cable relays pump RPM information to both the BIOS and to the Corsair Link V2 software, and lets your motherboard know that you have a CPU cooler installed.

Now that the unit is installed, there are two more things to take note of. On the side of the cooling unit you will find two different sockets, one is for the included USB cable and it connects the H100i to a spare internal USB 2.0 header on your motherboard and allows the cooler to communicate with the Corsair Link software. The other connector is a Corsair Link expansion port. The expansion port can be used if you have multiple Corsair Link devices in your system. This is useful if you do not want to use up all of your internal USB 2.0 headers on the motherboard. For example, if you have an AXi PSU, then instead of connecting it directly to the motherboards USB header, you can simply plug it into the cooling block on the H100i, where it will interface with Corsair Link through the H100i. The expansion port can also be connected directly to the stand alone Corsair Link kit which comes with the Corsair Link Commander unit. This is to minimize the amount of cables that need to be connected directly to the motherboard.

Now that the hardware is completely installed, you will want to power up your system and download the latest version of the Corsair Link V2 software. You can find this download on the H100i product page.

Click on the ?Downloads? tab and you will find the latest firmware update and Corsair Link V2 software version.

My Corsair PSU FAN doesnt work

Many Corsair PSUs feature a “Zero RPM” fan mode. At low loads, the PSU runs cool enough as to not require active cooling. So, in an effort to significantly reduce PSU noise, the fan controller is programmed not to spin the fan. At higher loads and higher temperatures, the fan will start at it’s lowest RPM and gradually ramp up to faster speeds as needed.

In a LINK enabled PSU (RMi, HXi and AXi, for example), one can turn this Zero RPM mode off using the LINK software.

If you want to make sure your Corsair PSU with Zero RPM fan mode has a properly functioning fan, simply watch the fan as you power on the PC. The fan should do one, small “test spin” before coming to a complete stop.

Vengeance 2000 Wireless Gaming Headset

1) How many antennae does the Vengeance 2000 wireless gaming headset use?

The Vengeance 2000 has a total of four antennae: two in the wireless USB adapter, and two in the headset.

2) What does a solid amber light on the charging port indicate on the Vengeance 2000?

Solid amber indicates that the charging cable is connected and that it?s ready to charge. It changes to pulsing amber once charging begins, or turns off if the Vengeance 2000 is already fully charged.

3) How does microphone loop back work on the Vengeance 2000 wireless headset?

Microphone loop back relays your microphone's input into the headphones. It helps you verify that your microphone is working, and helps keep you from speaking too loudly or too softly.Loop back is enabled automatically. It's automatically disabled when the microphone boom is rotated up to mute the microphone.

4) Will the Vengeance 2000 wireless headset work with Mac OS X?

Multi-channel audio support on the Vengeance 2000 requires software, which is available for Windows only. Vengeance 2000 will function as a stereo headset in Mac OS X, but it will not provide multi-channel positional audio.

5) Will the Vengeance 2000 wireless headset work on a Sony PlayStation PS3?

USB headsets, other than Sony?s official USB headset for the PS3, will only function as communication devices on the PS3. You?ll be able to chat with other players, but you will not hear game audio.

6) Will the Vengeance 2000 wireless headset work on an Xbox 360?

No. The Xbox 360 does not support USB headsets.

7) How do I pair the Vengeance 2000 with the wireless USB receiver?

Under normal circumstances, you will never need to manually "pair" the Vengeance 2000 with the included wireless USB adapter ("dongle"). However, if the status indicator on the dongle does not stop blinking, you can try pairing the dongle and the headset.Here's how to do it:

Turn the headset off by pressing the power button until the blue indicator light below the power button goes out.

Insert the wireless adapter into your PC's USB port.

With the end of an unfolded paper clip, press the recessed pairing button on the wireless adapter.

After about ten seconds, the indicator light on the wireless adapter will blink rapidly.

Press and hold the power button on the headset for about ten seconds, until the headset indicator light blinks rapidly.

The light on the wireless adapter will go solid blue, and the light on the headset will flash slowly (about two seconds between each flash)

The headset and wireless USB adapter are now paired.

Vengeance K60 Spare Parts List

CH-8970009K60/K70/K90/K95 Tilt Legs set replacement

CH-8970005Corsair Vengeance K60 replacement key caps

CH-8970001Corsair Vengeance FPS Wrist Rest

Understanding the Corsair AXi Series Digital Power Supplies

Replacing commonly used ICs with a digital signal processor in the Corsair AXi Series PSUs has many benefits. Today, I'm going to explain the functions of the components that are replaced within the Corsair Digital power supplies and how these changes benefit the end user.

The parts of the Corsair AXi Digital Power Supply that makes them unique when compared to other desktop power supplies is the absence of a PFC/PWM controller IC (integrated circuit) on the power supply's primary side and a supervisor IC on the power supply's secondary side. Both of these parts have been replaced with DSP, which stands for "Digital Signal Processor".

AXi PSUs still use what's called a "resonant mode" topology like a lot of modern day super-efficient power supplies, but typically in other resonant mode PSUs a PWM controller IC changes the power supply's switching frequency based on an analog signal derived from the load measured at the transformer. This makes the power supply more efficient at a wider range of loads compared to other power supply topologies, but doing this alone can affect ripple and noise and voltage regulation.

The resonant mode controller, shown above, is just about the only IC you'll find in an AXi power supply that you may also see in other high end power supplies.

The supervisor IC is the heart of the power supply's safety functions. Functions like OCP (over current protection, which is protection from any one output drawing too much current), OPP (over-power protection, which prevents overloading), OVP (over-voltage protection, which measures if voltage goes too high), UVP (under-voltage protection), and SCP (short circuit protection). Temperatures are also measured within the power supply and this is reported to the IC's OTP (over-temperature protection). If any value programmed into the IC is exceeded, the IC is instructed to shut down the power supply.

Above is a supervisor IC found in a Corsair GS800 power supply.

In an effort to improve voltage regulation (drops in voltage as loads increase), the information concerning the power supply's output voltage is sent back to the PWM controller via an analog signal. This information moves relatively slow when compared to the ever-varying loads of your typical PC, so voltage regulation is still not as good as it can be.

Above is the PWM/PFC controller from a Corsair GS800 power supply.

AXi power supplies improve on this analog system by using the DSP. Like a supervisor IC, the DSP measures all of the pertinent information on the secondary side, as well as taking the same measurements on the primary side as your typical PFC/PWM controller IC. This information is also analyzed by the DSP's microprocessor and adjustments are made to the different components of the power supply in an effort to improve efficiency while maintaining very tight voltage regulation and minimizing ripple and noise. Because the signals are digital instead of analog and an inherently homogeneous DSP system is used to analyze the information as opposed to multiple ICs, adjustments can be made much faster than can be made with the typical set of ICs found in other desktop power supplies. And since the DSP is analyzing all of the same outputs (and then some!), the DSP still has the ability to act as a supervisor IC and shut down the power supply if any values exceed what is considered "safe" for the power supply or your computer.

Here is an AX860i removed from the housing. This one PCB has all of the chips that are part of the DSP system.

Let's zoom in on some of the chips on this PCB. Shall we?

Above is a picture of the Freescale Digital Signal Controller found in the AXi series of power supplies. This chip handles what goes on on the primary side of the power supply.

This guy is responsible for the PFC (power factor correction) control, the PMW (pulse width modulation) control, monitoring of the AC input's voltage, current and wattage and logical on/off control, like shutting down for inrush, brownouts, etc.

Above we see two more ICs found inside an AXi series power supply. The chip on the bottom is the main MCU, or "MCU I". The chip on the top is a USB MCU, or "MCU II". These guys handle what goes on on the secondary side of the power supply.

The MCU I does what we call "housekeeping". It has a lot of the same functions as a supervisor IC in an analog controlled PSU. Things like OCP, OPP, OVP, etc. are all monitored by this chip. This chip also handles the PMBus (power management bus) and thermal monitoring and fan control. The MCU I also monitors the power on (soft on/off) and power good signals coming from the motherboard. On top of all of this, the MCU I also monitors the DC output for voltage drop, ripple and noise and communicates back to the DSP to address any issues that may come up.

The MCU II is the chip that allows the user to turn on/off the single/multiple +12V rail capability of an AXi PSU via the Corsair Link software. The self test function is also controlled by this chip.

Since the DSP accumulates all of this information about the power supply, and does so in real time, we can deliver it to the end user via our Corsair Link software. Power supplies have attempted to deliver similar information about the power supply to the end user in the past; either via software or displayed on a 5.25" bay LCD. But since the information about the power supply in these older units was accumulated via the PFC/PWM controller and supervisor IC, the information had to be converted to a digital signal before being displayed. This adds a good deal of cost and prevents the information from being delivered as close to real time as possible.

Using Corsair Link, we can monitor everything from AC input voltage, output wattage... even the current being delivered to each graphics card's PCIe controller! Above you can see I've enabled OCP on each modular connector (essentially making the AXi a multiple +12V rail power supply) and turned all of the limits down to 20A.

We can also keep track of the temperature inside the power supply and how fast the fan is spinning:

All in all, AXi Digital Power Supplies are so much more than your average desktop PSU on so many levels. By utilizing a DSP, Corsair offers improved efficiency while maintaining stable voltage output and minimizing unwanted ripple and noise. And because all of this information is maintained in a digital format, and output to the Corsair Link software interface is practically seamless!

Obsidian Series 650 800D 700D and Graphite Series 600T FAQ

1) WATCH: How do I use the fan controller on the 600T case?

The Carbide Series cases come with both USB 3.0 and USB 2.0 support. If your motherboard does not have a USB 3.0 header, then you can use the supplied 3.0 to 2.0 USB adapter which comes with the case. Check out the video below showing you how it?s done: Link

2) How many fans can be controlled by the integrated fan controller on the 650D?

The fan controller can control up to 4 different fans in your system.

3) Will my graphics card fit in the 650D?

This case will fit any graphics card currently on the market, and even if larger cards are released in the future, our HDD cage is removable and can be relocated to the bottom of the case if you require more space.

4) Does the 650D support USB 3.0?

Yes! The 650D has a front USB 3.0 port which will support your USB 3.0 devices.

5) What size motherboards will the 650D support?

The 650D will support ATX and mATX motherboard form factors.

6) Do the HDD cradles in the 650D support SSDs and other 2.5in form factor drives?

Yes, the hard drive cradles in the 650D are able to secure a 2.5in HDD, SSD or any standard 3.5in drive.

7) How many fans come with the 650D?

The 650D comes with 2x 200mm fans and 1x 120mm fan.

8) Can I fit 3x graphics cards in the 650D?

The 650D has 8 expansion slots and we have test fit our 650D with triple video card configurations without any problems. You should have plenty of room for this configuration.

9) WATCH: How do I connect the USB 3.0 front panel connector on the Carbide Series cases to my motherboard?

The Carbide Series cases come with both USB 3.0 and USB 2.0 support. If your motherboard does not have a USB 3.0 header, then you can use the supplied 3.0 to 2.0 USB adapter which comes with the case. Check out the video below showing you how it?s done: Link

10) Will the Carbide Series cases support an internal 240mm radiator?

Yes! The Carbide Series cases are designed to accommodate 240mm radiators.

11) Will the Carbide (400R/500R) Series cases support 3-way SLI/Crossfire?

The Carbide Series cases have 8 PCI expansion slots, which will allow the support of 3-way SLI/Crossfire.

12) How many fans come with the Carbide Series 400R? How many fans will it support?

The Carbide Series 400R comes with 3x 120mm fans. There are a total of 10 fan mounting points in the case. 6 of these mounting points will accept either 120mm or 140mm fans, and the remaining 4 will only accept 120mm fans.

13) Will my graphics card fit in the Carbide Series cases?

The Carbide Series cases have 316mm of space for graphics cards, which should be enough for just about any card!

14) How many fans can be controlled by the integrated fan controller on the 600T?

The fan controller can control up to 4 different fans in your system. For more information about the configuration and features of the fan controller please check out this blog post.

15) Can I fit 3x graphics cards in the 600T?

The 600T has 8 expansion slots and we have test fit our 600T with triple video card configurations without any problems. You should have plenty of room for this configuration.

16) Will my graphics card fit in the 600T?

This case will fit any graphics card currently on the market, and even if larger cards are released in the future, our HDD cage is removable and can be relocated to the bottom of the case if you require more space.

17) Are there any alternative side panels or accessories for the 600T?

Alternative side panels and accessories for the 600T can be purchased separately in the case accessories section of our website.

18) Does the 600T support USB 3.0?

Yes! The 600T has a front USB 3.0 port which will support your USB 3.0 devices.

19) What size motherboards will the 600T support?

The 600T will support ATX and mATX motherboard form factors.

20) Do the HDD cradles in the 600T support SSDs and other 2.5in form factor drives?

Yes, the hard drive cradles in the 600T are able to secure a 2.5in HDD, SSD or any standard 3.5in drive.

21) What size radiator will fit in the top of the 600T?

The case is designed to accommodate most a 2x 120mm (240mm) radiator at the top of the case. In order to use a radiator you will need to remove the 200mm fan at the top of the case.

22) What are the specifications for the 200mm fans included in the 600T?

RPM = 800CFM Max = 76dBA Max = 24

23) How many fans come with the 600T?

The 600T comes with 2x 200mm fans with white LED lights and 1x 120mm fan.

24) Do the hot swappable HDD cradles in the 800D support SSDs and other 2.5in form factor drives?

Yes, using the screw holes on the bottom of the cradle (rather than the sides, which are used for standard 3.5in drives) you can secure a 2.5in HDD or SSD.

25) A part on my case has been damaged; do I need to have my whole case replaced?

In most instances you do not need to have the whole case replaced, we can replace the damaged part individually. Please use Corsair Customer Portal to submit a request.

26) If I decide to mount fans on the top of the 800D, should they be used for exhaust or intake?

In most systems we would suspect that exhaust fans would make the most sense to be mounted on the top of the case. Every system is going to be slightly different so there is definitely some room to experiment.

Newly purchased 800D already support USB 3.0. If you have an older 800D then you can purchase an upgrade kit by going to this Link

29) What size motherboards will the 800D support?

They will support mATX, ATX, eATX.

30) What size radiator will fit in the top of the 800D?

The cases are designed to accommodate most 3x 120mm (360mm) radiators with enough space to support push/pull configurations. Measured from edge to edge of the mounting holes on the top of the case there is 10 mm of space between mounting holes.

31) I would like to use a 120mm fan on the rear fan mounting area or the 800D, is that possible?

The rear fan mounting location will support either a 140mm OR 120mm fan.

32) What are the specifications for the 140mm fans included in the 800D?

RPM = 900 +-150CFM Max = 69dBA Max = 17.9

33) How many fans come with the 800D?

The 800D comes with 3x 140mm fans, and the case will support and additional 4x 120mm fans.

34) How do I remove the 5 1/4 plastic drive bay covers on the 800D?

The aluminum face plate on the front of the case is removable and it will need to be removed before you have access to remove the drive bay covers. You will want to hold the top of the case with one hand and then pull outward from the bottom of the face plate. The aluminum face plate should come right off and once you remove the necessary drive bay covers you can simply line up the face plate and snap it back into place.

PSU Paper Clip Test

Testing our power supply without the use of your motherboard is generally pretty simple. Below we will show you how to test all our PSU's.

To start off you will need the following:

Corsair power supply

Power cord

ATX 20-24 pin PSU connector and 4 Pin Peripheral Connector

Paperclip

One or more case fans

2/3 pin case fan connector to Molex adapter if needed

Step 1: ( Step for AX/HX series only)

Connect both the 20-24 pin (AX Series) and the 4-pin Molex (AX/HX series) connector to the PSU. Make sure to use the cables provided with power supply. Note that on many of our PSUs, these cables are permanently connected.

Step 2:

Attach the case fan to the Molex connector. If you're case fan only has a 2/3 pin connector, use a 2/3 pin case fan connector to Molex adapter. The PSU does have a built in fan, but depending on the series, it might not spin without a certain amount of load or reaches a certain temperature. See picture below

Step 3:

Bend the Paper clip into a u-shape.

Step 4:

Use the paper clip to connect it to the 20/24 pin connecter. Usually the wires are color coded (one green wire and mutiplie black wires), but with our AX version they are all black. To bridge the correct pins face the cable the exact same way shown in the picture below. Locate the pin which is indicated in Green (your green wire) and yellow (your black wire) on the picture below and bridge the two using the paperclip. One way to help make sure you have the correct pins, locate the missing pin on the 20/24 connector (boxed in blue) as it should be on the same row with the bridged pins (all our PSU series have a missing pin).

Final Step:

Make sure the switch on the back of the PSU is set to ( O ) before plugging each side of the power cable to the power supply and the wall outlet. Once the power cord is plugged into both the wall and power supply, make sure to check if all connections are good. Once complete, turn the switch on the back of the power supply to ( I ) and see if the case fan spins. If so, the PSU is functional!

Why do we need DDR4?

There are four major reasons why DDR4 is set to replace DDR3: it's capable of hitting faster speeds, it's capable of hitting higher densities (16GB DIMMs are expected in 2015), it has improved error correction built into the baseline specification, and it consumes less power for equivalent or better performance than DDR3. In short, while DDR3 is butting up against its limitations today, DDR4 still has a tremendous amount of room to scale.

I notice some of my colors on the keyboard are lighter/darker than they appear in comparison to other keys. Why is that happening?

The keyboard with its multiple layers of lighting is capable of applying one lighting layer over another. If you see some keys that are darker or lighter than others, ensure that you did not configure two colors over the same keys through different groups.

How many keys are programmable with your Corsair Utility Engine software?

Every key on the keyboard except the volume scroll wheel is assignable with an action of your choosing. Each and every individual key can also be customized to be any color you like (up to 16.8 million options) in addition to an action being assigned.

I created a new profile but my changes are not applied to the keyboard. How do I apply it?

After you select your new profile, click on the box next to the pulldown menu and select “Set as Default Profile.”

What is Type Lighting (aka Reactive Typing) and how do I set that up?

Type Lighting is also known as Reactive Typing on the Vengeance K70 non-RGB. This is a type of lighting that will actuate based on an individual key press. Unlike the original Vengeance K70, our software now has two different types of Type Lighting:

Single Lighting – Configure a single key to display a gradient of color(s) upon key press.

Multiple Lighting – Configure a single key to create a ripple of color(s) across multiple keys upon key press.

Type Lighting will work with both Foreground and Background Lighting simultaneously upon key press.

There are two USB plugs for my keyboard. Which one should I connect?

For USB 3.0:Use one connector (the one with the keyboard icon) when connecting via USB 3.0

Connecting via USB 2.0Use both connectors when using USB 2.0. Plug in the connector with the two arrows icon first, and the connector with the keyboard icon second.

What is 104-Key Rollover?

Rollover refers to the number of simultaneous key presses that will register to the system. If a keyboard has 6-Key Rollover, that means the maximum of keys that can be pressed together and display properly is six (6).

Our Corsair Vengeance K70 RGB can detect up to 104-keys which means that if you simultaneously pressed every standard key on our keyboard. All 104 keys will be registered correctly. This is important in games where improper detection of keystrokes can make the difference between victory and defeat.

CC-8930315Carbide Series Air 240 Right Solid Side Panel w/o Dust Filter, Black

CC-8930321Carbide Series Air 240 Side Panel Dust Filter

CC-8930322Carbide Series Air 240 HDD Cage with x3 HDD Trays

CC-8930323Carbide Series Air 240 SSD Cage with x3 SSD Trays

CC-8930324Carbide Series Air 240 HDD Backplate

CC-8930325Carbide Series Air 240 Front I/O Panel

CC-8930326Carbide Series Air 240 Replacement Rubber Case Feet

Carbide Air 540 Silver Spare Parts List

CC-8930158Carbide Series Air 540 Silver Right Solid Side Panel

CC-8930160Carbide Series Air 540 Silver Front I/O Panel

Where can I download the Corsair Utility Engine Software and Firmware for the keyboard?

You will find download links for the software in multiple locations on our webpage but the most reliable location is: corsair.com/downloads and selecting “Gaming Keyboards” from the droplist.)

There is no separate file for the firmware update as you will update any applicable firmware for your keyboard through the Software under Settings -> Update.

I'm running at the default 2133MHz speed, but my system still isn't stable.

Double-check to see which memory slots your DDR4 is installed in against your motherboard’s instruction manual. We’ve found that you have to install your DIMMs in the primary set of memory channels first, in order, to ensure stability. If this checks out, please contact our tech support.

Corsair Voyager Air - Passwords and Positioning for Performance and Security

The Corsair Voyager Air wireless portable storage drive is a device of convenience. It allows users to wirelessly access the stored data without the need for any wired connection to the device. However, this convenience can allow access to your data from unwanted users if your drive is not password protected. For this reason, Corsair strongly recommends that users enable the wireless password when using their Voyager Air in any location where unwanted users could attempt to wirelessly connect to the Voyager Air.

The process of enabling the password is very simple. The user can enable, disable, and change their Voyager Air password via the basic web interface (for PCs and for MACs) or via the app (for smartphones and tablets). The steps are the same in the web interface and in the app. The password controls are on the landing page of the web interface. In the app, they are under the Settings tab as pictured below.

Selecting the Enable button will activate the password function.

If you have not already set a password or if this is a first time setup, you will be prompted to create a new password as seen below. Enter a password (and re-enter it ensure it?s what you want). The password needs to be 8 to 63 characters long, with no spaces or special characters.That password will then be required to make a wireless connection to the drive.

We have also included a feature to help protect from allowing wireless users to modify, add, or delete any data. Using the EDIT Lockout feature will help in keeping your data intact. The EDIT Lockout options are ON and OFF.

Using both the wireless Password and the Edit Lockout functions will help you keep your Voyager Air content exactly where you want it. It will be convenient for you and your approved users with whom you share your password. We've also included the ability to reset the password in case you forget it. If you do reset your password in this fashion, we suggest that you reenable the password function and create a new password.

Resetting the Wi-Fi Password

If you have enabled a Wi-Fi password but do not remember it, you can follow these steps to reset the password:

Make sure the Voyager Air drive is turned on.

Turn the drive over and locate the small hole on the bottom (near one of the feet).

Insert a paper clip into the hole, press and release. This will reset the Wi-Fi password.

NOTE: This reset will not affect anything stored on the drive.

Our testing shows that some of the same basic tips that apply to locating a wireless router in a home or office also apply to the Voyager Air. Please take these points into consideration when placing your Voyager Air.

1. Position your Voyager Air in a central locationWhen possible, place your Voyager Air in a central location in your home or office. If your drive is against an outside wall of your home, the signal will be weak on the other side of your home. If your drive is on the first floor and your client device (tablet, smartphone, laptop or desktop) is on the second floor, try to place the drive high on a shelf in the room where it is located.

2. Move the Voyager Air away from walls and metal objects like file cabinetsMetal objects, walls, and floors will interfere with your drive?s wireless signals. The closer your drive is to these obstructions, the more severe the interference, and the weaker your connection will be.

3. Change the orientation of the Voyager Air driveThere are two internal antennas on the Voyager Air, one located on each side of the drive, and wireless signals are often directional. Try rotating the Voyager Air clockwise or counter-clockwise to improve wireless reception.

4. Change your wireless channelThe Voyager Air can broadcast on different wireless channels, similar to the way radio stations use different channels. Just as you'll sometimes hear interference on one radio station while another is perfectly clear, sometimes one wireless channel is clearer than others. Use the Voyager Air app to change the wireless channel.

5. Reduce wireless interferenceThe wireless networking built into Voyager Air operates at a frequency of 2.4 gigahertz (GHz). Many cordless phones, microwave ovens, baby monitors, garage door openers, and other wireless electronics also use this frequency. If you use these wireless devices in your home, your client device (tablet, smartphone, laptop or desktop) might not be able to "hear" your Voyager Air over this interference.

Corsair SSDs with Zero Overprovisioning Space

Much has been written about overprovisioning and its implementation on SSDs. In short, overprovisioning, or OP, is a portion of storage space on an SSD that is reserved for use only by the SSD controller. The three most common uses for this space are wear leveling, the replacement of bad blocks, and read-modify-writes. Overprovisioning serves to help increase both the longevity and performance of SSDs and it is a very common practice among SSD manufacturers.

However, some users would like to be able to buy their SSDs without the built in overprovisioning and make the decision to OP, or not to OP for themselves. They prefer the flexibility of deciding for themselves when to OP and how much space to use based on their specific needs. Corsair has announced and is now offering SSDs without this overprovisioned space.

Corsair SSDs with overprovisioning space typically have used 7% of the total SSD storage capacity. This means that users now have a choice with these new drives to use them with or without overprovisioning. Users can manually overprovision the drives if they wish or, they can leave them at their full capacity with no overprovisioning and enjoy the extra space.

For users of 256GB SSDs, this means they can have an extra 16GB of storage capacity on their drive over the equivalent 240GB overprovisioned SSD. Of course, RAID users will benefit even more as the number of drives is increased.

Corsair Vengeance 1500 and HS1 Gaming Headset

2) The HS1 has a frequency response curve that?s engineered to give great performance for games, movies, and music. Does this mean that it?s not as good for action games as a headset which is designed solely for gaming?

The HS1 renders all audio accurately, even explosions and the fire of large caliber weaponry. We?ve strived to create a product that reproduces audio exactly as the audio engineer or designer intended it, whether it?s a first-person shooter, an audio recording, or an action movie.

Gaming headsets with an over boosted low-end might create a good first impression, but, fall apart in the mid-band so you can?t hear ?com-chatter? when your partner warns you of the zombie approaching on your blind spot, and can?t localize with the high frequency sound details the sound designers put in the game mix. Also, when you want to listen to other types of audio it?s best to retain as much dynamic range across the whole audio band. Of course, if you want to crank up the low end on the HS1 to get a similar effect when you?ve launched an FPS game, you can do that too ? see the previous question.

3) What is the best way to use the EQ to boost bass levels on the HS1?

EQ can be used to trim response at particular frequencies, but cannot effectively be used to boost response ? you can?t boost what?s not there. If you take an ?explosion-optimized? gaming headset and use software EQ to try to boost the midrange where the frequency response dips, you?ll end up with distortion and run out of dynamic headroom ? that is, you?ll lose the effect of games and music with wide range of volume in the midrange band? which describes most music and games. You?ve already boosted your midrange, and it can?t be boost much more.

But since EQ can be used to trim response, if you want to emphasize the low end on the HS1, you can lower the EQ for the midrange and high ends while keeping the low end EQ at the default. This will create a ?bass shelf? and mimic the effect of an ?explosion-optimized? headset. The HS1 gives you the best of both worlds.

Corsair Vengeance 2000 Wireless Gaming Headset

1) How many antenna does the Vengeance 2000 wireless gaming headset use?

The Vengeance 2000 has a total of four antennae: two in the wireless USB adapter, and two in the headset.

2) What does a solid amber light on the charging port indicate on the Vengeance 2000?

Solid amber indicates that the charging cable is connected and that it?s ready to charge. It changes to pulsing amber once charging begins, or turns off if the Vengeance 2000 is already fully charged.

3) How does microphone loop back work on the Vengeance 2000 wireless headset?

Microphone loop back relays your microphone's input into the headphones. It helps you verify that your microphone is working, and helps keep you from speaking too loudly or too softly.Loop back is enabled automatically. It's automatically disabled when the microphone boom is rotated up to mute the microphone.

4) Will the Vengeance 2000 wireless headset work with Mac OS X?

Multi-channel audio support on the Vengeance 2000 requires software, which is available for Windows only. Vengeance 2000 will function as a stereo headset in Mac OS X, but it will not provide multi-channel positional audio.

5) Will the Vengeance 2000 wireless headset work on a Sony PlayStation PS3?

USB headsets, other than Sony?s official USB headset for the PS3, will only function as communication devices on the PS3. You?ll be able to chat with other players, but you will not hear game audio.

6) Will the Vengeance 2000 wireless headset work on an Xbox 360?

No. The Xbox 360 does not support USB headsets.

7) How do I pair the Vengeance 2000 with the wireless USB receiver?

Under normal circumstances, you will never need to manually "pair" the Vengeance 2000 with the included wireless USB adapter ("dongle"). However, if the status indicator on the dongle does not stop blinking, you can try pairing the dongle and the headset.Here's how to do it:

Turn the headset off by pressing the power button until the blue indicator light below the power button goes out.

Insert the wireless adapter into your PC's USB port.

With the end of an unfolded paper clip, press the recessed pairing button on the wireless adapter.

After about ten seconds, the indicator light on the wireless adapter will blink rapidly.

Press and hold the power button on the headset for about ten seconds, until the headset indicator light blinks rapidly.

The light on the wireless adapter will go solid blue, and the light on the headset will flash slowly (about two seconds between each flash)

The headset and wireless USB adapter are now paired.

Corsair H80i H100i Hydro CPU Cooler Series

My H80i/H100i is making a low "buzzing" noise when the fans are running at low RPM, how do I get rid of it?

Please make sure that you have the latest version of the Corsair Link software. You will also want to make sure that you update your H80i/H100i to the latest available firmware. Please click the links below to get to the product page for your cooler, and then click on the "Downloads" tab to get a direct link to the latest software and firmware. H80iH100iCorsair Link

I need help installing my H80i/H100i. Do you have any installation guide available?

Please visit this link for the introduction of H80i and H100i Hydro Cooling Series: Link

Why am I encountering stability issues with XMP?

While we've been working around the clock with motherboard vendors to maximize compatibility and performance, these technologies are all very new. If you have trouble with stability using either XMP profile, we recommend either manually entering the speed and timings the DDR4 is rated for or running your memory at its default speeds until your motherboard vendor provides a BIOS update to improve stability.

Is DDR4 slower than DDR3?

Because DDR4 uses looser latencies than DDR3 does, it can be slightly slower than DDR3 at the same clock speeds. What makes DDR4 important is that it can easily make up for that deficit by hitting higher clock speeds than DDR3 can. Getting DDR3 to run at 2666MHz or higher requires very careful binning of memory chips and can be very expensive, while 2666MHz is the lowest speed we�re launching DDR4 at.

Corsair Airflow Pro Installation Guide

Why does my scroll lock button flash when I enable BIOS mode?

The scroll lock, caps lock, and num lock will all flash to signal you have set the keyboard to BIOS mode. The notification is to remind you that you're in BIOS mode (104 Key Mode, Media Keys, Windows Key, and Software Functions are disabled).

Corsair Memory Capacity Limitation of Windows 7

The amount of memory which is usable by Windows 7 depends on your specific version. Here is a link to Microsoft's explanation: Link

Version

Limit on X86

Limit on X64

Windows 7 Ultimate

4 GB

192 GB

Windows 7 Enterprise

4 GB

192 GB

Windows 7 Professional

4 GB

192 GB

Windows 7 Home Premium

4 GB

16 GB

Windows 7 Home Basic

4 GB

8 GB

Windows 7 Starter

2 GB

2 GB

Bulldog Compatibility List

Version

Updated May 27, 2016.

Motherboards

Bulldog supports Mini-ITX motherboards only.

Intel LGA115x

All motherboards should be compatible, excluding ASUS Maximus Impact boards or other boards that feature risers.

Memory

Bulldog CS-9000001 kits are compatible with DDR4 only. For all other kits, please refer to the included motherboard’s specifications for type of memory (DDR3/DDR3L/DDR4).

The Hydro Series H5 SF liquid cooler imposes a limit on the height of DRAM modules. DRAM that is above half-height or standard is not compatible with Bulldog. For your reference we’ve provided a list of DRAM families we offer that are compatible with Bulldog.

DDR4

ValueSelect Vengeance LPX

DDR3/DDR3L

ValueSelect XMS3 Vengeance LP

CPU

Bulldog CS-9000001 kits are compatible with Intel LGA1151 CPUs only. For all other kits, please refer to the included motherboard’s specifications.

Simple Audio Contact

CORSAIR ONE Limited Warranty

Corsair provides a non-transferable warranty to the purchaser of CORSAIR ONE product purchased from an authorized Corsair reseller. Corsair warrants that the product will be free from defects in material and workmanship for a specified period commencing on the date of purchase. The warranty period for CORSAIR ONE is 2 years, as identified in your user documentation, on the product package. In the event, any of these warranty periods differ, the longest specified warranty period will apply.

Except where prohibited by applicable local law, this warranty is limited to the original purchaser and is non-transferable. This warranty provides you with specific legal rights, and you may have additional rights that vary under local laws.

In general, this warranty means your CORSAIR ONE product will operate in accordance with published technical specifications, as specified by its datasheet, and in the operating environment for which it was intended for the length of the warranty period.

Remedies

Corsair's entire liability and your exclusive remedy for CORSAIR ONE product that is not operating in accordance with its published technical specifications is at Corsair's discretion: 1) to repair or replace the product at Corsair's expense, or 2) to refund the price paid less a usage fee of 10% of the purchase price for each year since the date of purchase. This warranty obligation is conditioned upon the hardware being returned to the original place of purchase, or another place as directed by Corsair, with the original sales receipt attached. You may be required to pay shipping and handling charges, as well as any applicable tariffs, duties, taxes, or other fees. Corsair may, at its discretion, provide new or equivalent-to-new refurbished parts in good working condition, or repair or replace the hardware returned to Corsair.

Any repaired CORSAIR ONE will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is greater, or for the period of time required by local statute.

Obsolete or Discontinued Products

An obsolete or discontinued product will be replaced with the same product if available. If Corsair is unable to replace your obsolete or discontinued CORSAIR ONE product with the same product, Corsair will replace the obsolete or discontinued CORSAIR ONE product, in its sole discretion, with a CORSAIR ONE product having similar function and capacity.

Exclusions

CORSAIR ONE is not user-serviceable. This warranty does not cover problems or damage resulting from, but not limited to, any of the following:

Any improper operation, including any use not in accordance with any supplied product instructions.

Connection to any improper voltage supply.

Any other cause which does not relate to a product defect in materials or workmanship.

Also, excluded from this warranty are counterfeit CORSAIR ONE products; that is, products that Corsair, at its sole discretion, determines were not manufactured by Corsair or any of its authorized manufacturing partners.

Limitation of Liability

CORSAIR SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF CORSAIR HAS BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES. Some local laws do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so this limitation or exclusion may not apply in your jurisdiction.

Exclusion of Implied Warranties

EXCEPT AS PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS HARDWARE PRODUCT IS EXPRESSLY DISCLAIMED Some local laws do not allow limitations on how long an implied warranty may last, so this limitation may not apply in your jurisdiction.

Data Recovery

In the event of data loss using CORSAIR ONE product. Corsair is not responsible for backing up or recovering any data that you may have lost.

No Other Warranties

No Corsair employee, dealer, or other agent is authorized to make any modification, extension, or addition to this warranty.

How to Make a Warranty Claim

Before submitting a warranty claim, please contact our technical support group and visit https://support.corsair.com/ and review the support section for technical assistance.

Customer Service and Technical Phone Support is available: 24/7

Phone Numbers
USA: 1-844-348-8999
International: 800 700 22700

Returning Your Product for Repair

You can submit your RMA request on-line at https://support.corsair.com/. Upon repair authorization of your CORSAIR ONE, by Corsair Technical Support, we will provide you with a Return Merchandise Authorization Number (RMA#) as well as return instructions. A valid proof of purchase is required for RMA processing (i.e. receipt, invoice, copy of credit card statement).

Do not return your product without prior approval from Corsair. Any product returned without a valid, unique RMA# will be refused and returned to the sender at the sender's expense. To avoid problems at the time of receipt, clearly write your RMA# on the outside of the package and include a copy of your RMA confirmation e-mail within the package.

Preparing your system for shipment:

Prior to shipping the system for repair, back up all data and remove all confidential, proprietary and personal information from the unit. Remove any external add-on equipment or removable media such as, flash drives, CDs, etc.

Corsair is not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

If your system is password protected, please kindly disable the password prior to shipping your device.

As a part of the repair process, all software on the system will be reset to original specifications. CORSAIR is not responsible for loss suffered by you because of any data left on your system that is shipped to CORSAIR for repair, and CORSAIR will not be responsible for restoration or reinstallation of any programs or data.

CORSAIR ONE RMA Return Addresses

We have multiple RMA Repair locations worldwide. Your CORSAIR ONE RMA confirmation will specify the specific return address you must use when sending your RMA package. This will be your standard return location and should not be changed without prior approval from Corsair. Any packages received at an unauthorized location may be refused and returned to the sender at the sender's expense.

CORSAIR ONE Return Shipping

At no cost, Corsair will mail to you a return shipping package with a return shipping label. The packaging material includes a box, protective foam and a polyethylene bag. Detailed packaging instructions are provided.

A Corsair logistics partner will provide shipping of the product from you to the repair center and back to you at no cost.

All packages that arrive with any external damage and appear will be assessed during the repair process. Corsair is not responsible for damage incurred during shipping to our RMA receiving locations if the unit is not properly packed.

Corsair Warranty Periods

CORSAIR ONE comes with a 2-year hardware warranty

Corsair offers a 1 year hardware warranty for certified refurbished CORSAIR ONE products.

How to install CORSAIR AMD Bracket

Find out which cables are compatible with your PSU

To help decide which cables will work with your CORSAIR modular power supply, we’ve assembled the chart below.

Socket 2011 Hydro Series CPU Cooler Mounting Guide

The new Intel® Socket 2011, used on the new X79 motherboards and the new 2nd generation Intel Core Sandy Bridge-E CPUs, has changed significantly from Socket 1366. As you can see below there are no longer the traditional holes through the PCB. There is now a metal bracket that has been tapped to accept M4 screws. Because of this the Corsair

Hydro Series H70, H80 and H100 CPU coolers all come with separate screws to mount on Socket 2011 boards.

Hydro Series H80 and H100

Included with the H80 and H100 are four standoffs that have a shorter wider end. These are for socket 2011, the shorter end screws into the metal mounting plate on the motherboard.

Install all four of the standoffs as shown below.

After installing and tightening down all four standoffs, the CPU cooler is ready to be installed.

Next the thumb nuts are installed. Tighten these in an X pattern to ensure the pressure is even, resulting in a good mount on the CPU.

Hydro Series H70 Core

The H70 Core uses the same bracket for socket 1155, 1156, 1366, and 2011. Again socket 2011 uses larger M4 screws and does not need the backplate. Make sure all of the holes on the retention ring are towards the outside (as seen below). Then install the M4 screws through these holes.

The retention ring should then be put on the H70 Core. The H70 Core cooling unit and retention ring can then be installed on the motherboard. The M4 screws will screw right into the mounting holes on the motherboard. Again tighten these in an X pattern to ensure the pressure is even resulting in a good mount on the CPU.

What does the flashing light mean next to the USB connection on my AX1500i unit?

All the red/green LED is showing is that there’s USB communication. If the light goes solid red that means it lost communication with the motherboard. The fact that its alternating green/red actually means it’s working properly.

Vengeance K90 Spare Parts List

CH-8970009K60/K70/K90/K95 Tilt Legs set replacement

CH-8970002Corsair Vengeance K90 and K95 replacement Wrist Rest

VOID Gaming Headset FAQ

1.What wireless frequency does VOID Wireless use?

All VOID Wireless headsets use the 2.4GHz frequency.

2.What kind of drivers do the VOID headsets use?

All VOID headsets use custom tuned 50mm neodymium powered drivers.

3.How does Void differ from the V1500/H2100?

VOID headsets are an upgrade from the H2100 and H1500 series headsets in virtually every aspect. Starting with the mechanical design, VOID is built from the ground up to redefine comfort and enable marathon gaming sessions with a revolutionary new ear cup shape and top of the line microfiber fabrics and memory foam. On the wireless versions, battery life has also been improved from 10-12 hours to about 16, a very healthy improvement. This is thanks in part to the new 2.4GHz chipset that the VOID Wireless uses a brand new design that enables low power consumption but has a much greater "polling rate", for virtually zero dropouts and much more robust signal lock.

All of the VOID variants enjoy an improved unidirectional microphone (and the convenience of instant feedback with InfoMic on the wireless and USB models), and acoustic tuning is vastly improved thanks to a new driver that is combined with the digital signal processing (DSP) power of the Corsair Utility Engine (or CUE, for short). Using CUE also enables users to deploy a single software suite to command and control all of their peripheral devices (including RGB color, another feature that is unique to the VOID Wireless and USB headsets), instead of using separate software packages.

4.Does VOID have programmable buttons/G-keys?

The VOID user interface (UI) has been greatly simplified to offer expansive control right from the headset itself without the need for multiple confusing and complex buttons. With the powerful CUE Control dial, you will enjoy instant control of your audio experience not possible with any other headset. In addition to volume control, a short key press (SKP) of the CUE Control will cycle through the EQ presets. A long key press (LKP) enables and disables Dolby 7.1 right from the headset itself without having to interrupt your game.

The mute button has dual functionality as well: naturally, a short key press (SKP) will mute/unmute the microphone, but a long key press will enable/disable the microphone's "Side Tone" feature.

The power button turns the headset on or off with a short key press (SKP), but a very long key press (VLKP, about 8 seconds or longer) will put the headset into "pairing mode". The VOID Wireless headset comes pre-paired from the factory, so this process usually isn't necessary for most users. (see #16 for information about how to pair your headset to the USB receiver, if necessary).

5. What is "Side Tone"?

Side Tone will add a little bit of your voice back into your audio output this enables you to self-modulate your speaking volume because you hear how loud your own voice sounds.

6.Is the mic flexible?

Yes! All of the VOID headset microphones use Thermoplastic Elastomers (TPE) AKA thermoplastic rubbers, enabling the microphone to be very flexible and keep its structural integrity. In fact, we recommend bending the mic closer to your face for better mic performance. (see the photo at #7, below)

7.How much of an improvement will I see if I bend the mic closer?

Adjusting the mic could potentially increase mic sensitivity by 10dB (or about twice as loud). The image below shows the optimal placement of the mic for the best performance.

Your new VOID Headset features a high performance "uniderctional" microphone designed to reject noise other than your voice, but it must be pointed directly at your mouth to function correctly.

Bend the flexible microphone boom to best fit near to the left corner of your mouth

The microphone should be about 1.5 inches / 4cm away from your mouth for best performance.

We've found that about a 30 degree bend is a good place to start, but feel free to increase or decrease this if your mic is too loud or too soft.

8.How can I change my EQ settings?

EQ settings can be edited by using Corsair Utility Engine (CUE). You can create new EQ profiles, hide ones you don't use, as well as sort them in the order that CUE Control cycles through.

9.What else can be done using CUE?

The VOID headset can be easily customized using CUE. Each ear cup is equipped with RGB LEDs and just like with our other RGB devices, you may customize colors and lighting patterns. With CUE Link lighting may be synchronized across all of our other RGB devices.

10.Does my content need to be in specially encoded to take advantage of Dolby Headphone? Do I need to look for PC games with the Dolby logo?

No. Dolby Headphone works with any stereo, 5.1, or 7.1 audio stream.

11.Is it possible to use the headset without any software installation?

Yes. This means you will not be able to customize any lighting effects, or use any of the EQ settings and Dolby. The firmware will also need to be updated on the headset as well.

12.How do I know my headset is charging?

While charging, the LEDs on InfoMic will light up. Depending on the battery levels the LED will light up different colors red: low battery, amber: 20% or higher, green: fully charged

13.I've plugged my headset in to charge but it doesn't appear to be charging and doesn't turn on. What's wrong with it?

The headset may have inadvertently been placed in "bootloader mode". When in bootloader mode, the headset will disable all audio and lighting, in other words it will appear to be off. Bootloader mode is our failsafe protocol that prevents the headset from becoming unresponsive, which typically happens if the headset is improperly disconnected during a firmware update.

14.I never disconnected my headset during a firmware update. Why is it in bootloader mode?

If a button is held down inadvertently while plugging the headset in to charge, it may go into bootloader mode.

15.Is there any way to recover the headset from bootloader mode?

Yes. If you re-flash the firmware the headset will return to normal. You can do this by going into CUE's Settings, under Settings, there will be an "Update Firmware" button. Click the "Update firmware" button and use "Force update from the server" option. Once the headset is recovered, it will need to be paired with wireless adapter.

16.How do I pair my headset to the wireless adapter?

First you will need to use a paper clip to insert to the small hole under the white LED on the wireless adapter. Press and hold it for a few seconds and the white LED will begin rapidly flashing. Then on the headset press and hold the power button (while the headset is off) for 8 seconds, if done correctly the LEDs on InfoMic will begin flashing green and red. Once the headset is paired, InfoMic will indicate that it is paired by pulsing green and the adapter will no longer rapidly flash.

17.My headset lights up but I don't hear any audio. How do I get audio working?

Make sure that under your Windows setting that the VOID headset is set as your Default Playback device.

18.Does VOID Wireless have an auto shutoff function?

Yes. VOID Wireless will begin the automatically shut off process if it does not detect audio for 10 minutes. After the 10 minutes, users will be prompt that automatic shut off started and given 60 seconds to cancel if needed.

Obsidian 650D Spare Parts List

CC650D-FOOTObsidian Series 650D plastic feet, front and back

CC650D-GROMMETSObsidian Series 650D full grommet set including watercooling grommets

VIDEO TUTORIAL: Adjusting DPI Settings on the M65 RGB and Sabre RGB

Obsidian 900D Spare Parts List

CC-8930190Obsidian Series 900D Left & Right Radiator Mounting Bracket & Left & Right Fan mounting Bracket

How does the self-test function work?

The self-test will only function if there are no cables installed. If modular cables are installed, the self-test will not function. The user will hear a click sound from within the PSU and the fan will spin. This, in conjunction with a green LED, means that the PSU is functioning properly.

Is it possible to share Profiles/Actions/Lighting with other users?

Yes, simply export your profile and send the .PRF file to the other user. You can also import/export ACTIONS with a .ACT file and import/export LIGHTING with a .LGHT file in the situation that you don’t want to share your complete profile. Here is our community forum to download and share profiles:

How do I update the firmware?

First, you must install the CUE software. Then bring it up and go to SETTINGS and click on the DEVICE tab.

Click Update Firmware and then click the link in the pop-up window:

Save the .zip somewhere on your PC for easy access and then click open.

Proceed to click Update and let the software proceed with the firmware update. You will notice the keyboard power down and power up as it reboots internally. If the keyboard is not detected after the firmware update, we recommend restarting the PC and bringing the software back up.

What is the difference between Foreground Lighting and Background Lighting?

Background Lighting refers to the keyboard’s LED colors at a static state (when nothing is happening to the keyboard or if the keyboard is idle). This lighting is what you are accustomed to when purchasing a normal LED backlit keyboard as the LED simply stays on with no animation or pattern being played.

Foreground Lighting refers to the animation you have configured that plays on top of the Background Lighting. This is the lighting pattern you configured as SOLID, GRADIENT, RIPPLE, or WAVE that will either play automatically upon key press, an action, or from mode being selected.

The Vengeance K70 RGB is designed to offer multiple layers of lighting so users like yourself can configure complex lighting sequences that work together with Background, Foreground, and Type Lighting configurations. You can have all four (4) animations of SOLID, GRADIENT, RIPPLE, and WAVE exist on top of one another to create complex and unique patterns. The only limit is your imagination.

What is the difference between a Profile and a Mode?

A profile represents the overall preferences you have created for your keyboard for both macros and lighting. A profile is also what is saved to the keyboard that contains a list of your modes, actions, and lighting you assigned to your key(s). One of the most important features of your profile is the ability to assign it to a specific program (by the .exe file). This means that if you create different profiles that contain separate actions and lighting setups for different programs, your profile will change automatically based on the application detected on the foreground.

A mode is different lighting and action setups within the same profile. This allows you to keep a single profile for a certain application, but allow you to create different setups depending on the mode you configured without having to change the profile. For example, if your profile was designed for the game Battlefield 4, you can have different modes configured for different classes in the game (Soldier, Medic, Sniper, etc.) under the same BF4 profile. Our software will allow you to change to different modes with a button assignment without having the need to change the profile (which ideally should be linked to an application).

To assign a button on the K70 to switch profiles or modes, simply go to PROFILES -> ASSIGNMENTS and right click any of the keys to configure Profile or Mode Select.

Carbide SPEC-03 Spare Parts List

CC-8930243Carbide SPEC 03 Front Panel (No bay covers)

CC-8930244Carbide SPEC 03 ODD Bay Cover 2x

CC-8930245Carbide SPEC 03 Front I/O Connectors

CC-8930232Carbide SPEC 02-03 Window Side Panel

CC-8930233Carbide SPEC 02-03 Solid Side Panel

CC-8930234Carbide SPEC 02-03 Case Feets 4x

CC-8930235Carbide SPEC 02-03 Top & Bottom Mesh Cover

CC-8930236Carbide SPEC 02-03 HDD/SSD Cage

Where can I learn more about DDR4?

We’ve authored a whitepaper that provides a much more detailed examination of this new memory technology. You can find it here.

What can we expect from DDR4 in the future?

We're launching DDR4 at up to 3000MHz speeds and 8GB per stick densities, but that's just this year alone. DDR4 is expected to hit 16GB densities in 2015, allowing your X99 motherboard to support a staggering 128GB of memory (provided it has eight memory slots). In short, it's gonna get bigger, and it's gonna get faster.

Corsair Memory Understanding Computer Memory Basics

Q: First of all, what does DDR stand for?

A: "DDR" stands for "Double Data Rate".

Q: So what exactly is being doubled?

A: With DDR, under optimal conditions twice as much data can be obtained from the memory subsystem during the same amount of time.

Q: How does it do this?

A: In most modern PCs, memory data is provided to the processor in "synchronous" fashion. This means that data arrives rhythmically, to the beat of a drum (a tick of a clock, in fact...). The memory clock is actually an electrical signal that bounces between two voltage levels, and shown in the picture to the right.

With standard SDRAM, data is transferred from the memory to the processor when the clock signal bounces from LOW to HIGH. With DDR, data is transferred not only when the clock signal goes from LOW to HIGH, but also when the clock signal goes from HIGH to LOW. Voila! Twice as much data on each tick of the clock!

Q: I'm having a hard time visualizing this...

A: The Ram Guy has been scratching his head for a week trying to think of a real world analogy to make "double data rate" easy to understand. A sharp stone and the resulting flat tire brought this one to light...

The Ram Guy likes road biking and mountain biking, and gets lots of flat tires because he weighs too much. Fortunately, he has a DDR tire pump that makes repairs easier! Where the old technology tire pumps put air in the tire only when you push the pump's plunger DOWN, the Ram Guy's new DDR pump puts air in the tire BOTH when you push the plunger DOWN, and also when you pull the plunger back UP. Twice as much air in each pumping cycle, meeting the inflation demands of today's high tech tires! Now do you get it?

Q: I've heard of PC6400 and PC8500. What does this mean, and what is the difference?

A: Well, this number reflects the memory module bandwidth. Since DDR DIMMs are eight bytes wide, the designation becomes PC800*8 = PC6400 and PC1066*8 = PC8500. So, to repeat, PC6400 uses both edges of a 800MHz clock, and PC8500 uses both edges of a 1066MHz clock.

Well, I think this is about it. At least, it's about all I know! But, as new stuff comes up, I will be updating this bulletin. So, bookmark this page and check back often!

What, exactly, is TWINX?

Q: What are TWINX Matched Module Pairs?

A: TWINX matched module pairs are kits of two XMS low latency modules which have been specially tested together in a dual channel test environment.

Q: How is this extra testing done?

A: Here?s an example: To build the TWIN2X2048-6400, two fully tested and qualified CM2X1024-6400 modules are tested together in a dual channel motherboard at 400MHz/DDR800. If the modules pass the test, they can be sold as a TWINX pair. If they fail, they may not be sold as TWINX. Immediately following test, they are physically paired together, and packaged for shipment to the customer.

Q: By the way, what are ?dual channel boards??

A: Dual channel boards are motherboards based on chip sets that use two independent memory channels. These boards have two independent 64-bit channels to main memory to increase available bandwidth. Since the boards have two channels, for optimum memory performance modules should be used in identically configured pairs.

Q: Does TWINX guarantee higher performance in dual channel boards?

A: TWINX testing provides more of a reliability benefit than a performance benefit when compared with two off-the-shelf XMS Low Latency parts, by ensuring that the parts are of similar performance. But, TWINX does provide a large performance benefit to the ?novice? enthusiast ? it ensures that this user configures their dual channel system with a pair of modules rather than with a single module.

Q: Who is will benefit from selecting TWINX modules?

A: Novice? enthusiasts are drawn to TWINX because it is a solution that is specifically targeted to their motherboard, and eliminates questions about module matching. More experienced users appreciate the fact that the modules are tested as a pair in a demanding dual-channel environment.

CAS Latency: What Is It, and How Does It Impact Performance?

This is the question the RAM Guy gets asked more than any other question. So, I figured I'd put together a bulletin containing my $0.02 worth!

Q: First of all, what is CAS?

A: "CAS" is short for "Column Address Strobe". A DRAM memory can be thought of as a matrix, kind of like a spreadsheet with memory cells instead of numbers and formulas. Like the spreadsheet, each cell has a row address and a column address (like "AA57" or "R23C34" in the spreadsheet). As you might have guessed, there is also a RAS signal, which is shorthand for "Row Address Strobe".

Q: And, what do you mean by "latency"?

A: Latency refers to the time that you are waiting to get what you need. Merriam-Webster dictionary defines it as "the interval between stimulus and response".

Q: Now, how does CAS work?

A: To understand this let's walk through a simplified version of how the memory controller actually reads the memory. First, the chip set accesses the ROW of the memory matrix by putting an address on the memory's address pins and activating the RAS signal. Then, we have to wait a few clock cycles (known as RAS-to-CAS Delay). Then, the column address is put on the address pins, and the CAS signal is activated, to access the correct COLUMN of the memory matrix. Then, we wait a few clock cycles -- THIS IS KNOWN AS CAS LATENCY! -- and then the data appears on the pins of the RAM.

A: There are a LOT of other factors in the memory performance. Here are a few of the main ones:

Sometimes you have to move to a different row in memory. This means activating RAS, waiting RAS-to-CAS delay, then doing the CAS latency thing. Other times, you do a "burst" read, when you pull in a lot of data in one big block. In that case, CAS is only activated ONCE, at the beginning of the burst. Also, don't forget the most important thing: processors have big caches! The cache is where the processor stores recently accessed instructions and data. The cache "hit rate", i.e., the percentage of times the processor finds the information it needs in its own cache, is typically greater than 95%! OK, OK, so what's the bottom line?

So, the bottom line is, moving from CAS-5 to CAS-4 will offer a percentage performance increase in the low single digits for most applications. Programs which are known to be memory intensive (you gamers might know of some...) will see the best improvement.

ECC: What Is It, and Why Would I Pay Extra For It?

This is the question #2 for the Ram Guy. So, let me try to clear things up a little...

Q: First of all, what does ECC stand for?

A: "ECC" stands for "Error Checking and Correction".

Q: And, what is "Error Checking and Correction"?

A: Error Checking and Correction refers to a technology which allows a computer system to operate even if a memory error occurs.

Q: Why do ECC modules cost more than modules without ECC?

A: In order to check and correct the memory, additional RAMs are required. A non-ECC module which has eight RAMs would need to have a ninth RAM added; a sixteen RAM module would generally need to have TWO additional RAMs added. Obviously, the additional RAMs make the module more expensive.

Q: So it's kind of like the old parity modules, right?

A: Well, kind of, but ECC is a WHOLE LOT more useful. The ECC technology used on most x86-architecture PCs and servers is capable of correcting errors, where parity can only detect errors. If you've ever had an error "detected" on your system, you know the result - the blue screen of DEATH! Really useful, huh... With ECC you would sail right through, without crashing or even interrupting normal operation. Much more useful!

HOLIDAY SHIPPING

Due to the high volume of sales during the holidays, CORSAIR will be guaranteeing standard delivery of select in stock items before December 25th if purchased by 12:00 pm on December 18th.

You may wish to purchase UPS Second Day Air on select items within our webstore at an additional cost (costs vary by product and shipping location). We recommend purchasing UPS Second Day Air for delivery by December 24th no later than Tuesday, December 19th by 12:00 pm. Please note that not all products are eligible for UPS Second Day Air Shipping. These include - but are not limited to - memory, storage, and CORSAIR ONE gaming systems.

Which cable kit works for the AX1500i?

The AX1500i uses the same cables as all of the other AXi Series power supply units.

Why does a better power supply mean a better computing experience

So how does a better PSU equate to a better computing experience? Consider this: If your power supply isn't doing a good job of regulating voltage and filtering ripple, what is?

The computer power supply essentially converts AC to DC. Older or more basic computer power supplies convert AC to multiple DC voltages (+12V, +5V, +3.3V) at the same time. Newer, more advanced power supplies, convert AC to +12VDC, while smaller DC to DC power supplies within the power supply's housing convert the +12V to lesser used +3.3V and +5V. The latter is more efficient because lesser used voltages are not converted unless they're required and converting DC to DC itself is more efficient than converting AC to DC as it requires fewer and smaller components.

After that voltage is converted, it's filtered with inductors and capacitors.

On the secondary side of this HX1050, we see a very large inductor and a handful of different sized capacitors.

So now we have two critical things to look at when looking at the output of this power supply: How well is the output voltage regulated and does this power output have minimal ripple?

I just used two words you hear a lot when people talk about computer power supplies: Regulation and ripple.

Computer power supplies use a "switching" technology to convert the AC to DC. And while the rectifier is switching on and off, it's producing DC that pulses in rhythm with whatever frequency the AC input is (60 Hz, for example, is your typical North American AC frequency) regardless of the frequency the rectifier is switching at. This is called noise. First, the voltage goes through an inductor, or a choke. This smooths out the waveform and lowers the frequency of the noise. Then you have your capacitors. Capacitors store electrical charges and can then output an electrical charge without the noise. If the voltage going into a capacitor raises or lowers with the switching frequency, the charge of the capacitor raises or lowers. This change in the capacitor's charge is much slower than the frequency of the switched power that's charging the capacitor. While this is how it filters the noise, this also creates ripple (small peaks and valleys in the DC output voltage). This is when larger capacitors, or capacitors in series, can help, because the slower the change between the lowest and highest voltages, the more stable the output voltage and ripple is reduced. But the engineers designing these power supplies have to be careful. If you use too many capacitors, too large of a capacitor or even too large of an inductor, you reduce your power supply's efficiency. Every part of a circuit that power goes through has some loss of power and the capacitors dissipate that filtered noise as heat, and that heat is lost power!

This is a screenshot of an oscilloscope measuring ripple on a power supply that does not do a very good job of filtering.

When a power supply does a better job of filtering ripple, it will look like this on an oscilloscope.

Regulation is how well a power supply responds to load changes. Say the power supply is putting out +12VDC with a 2A load. Let's say that load increases to 5A, 10A.. or even 15A. Just as I explained with the CPU voltage regulators, Ohm's law comes into play. As current increases, resistance increases. As resistance increases, voltages drop. A quality power supply should be able to compensate for this. Usually the monitoring is done internally by a "supervisor IC". The supervisor IC can tell the PWM (pulse width modulation) controller that it needs the rectifier to switch at a different frequency to adjust the output voltage accordingly. Sometimes, a "sense wire" senses the drop in voltage at the load and communicates this back to the IC. This gives the IC a little bit of a head start in telling the PWM controller to compensate. "Digital power supplies" like the Corsair AXi Series PSUs use a digital signal processor to monitor voltages and tell the rectifier directly to switch at different frequencies. Since the monitoring and control is all digital, the compensation is handled much quicker (more on how digital power supplies work can be found here.)

So how does a better PSU equate to a better computing experience? Consider this: If your power supply isn't doing a good job of regulating voltage and filtering ripple, what is?

While computer power supplies output multiple DC voltages (+12V, +3.3V and +5V) these are not all of the voltages a computer requires to run.

Take the CPU, for example. CPUs used to operate on voltages derived directly from the power supply. Originally, +5VDC. Eventually, this voltage was reduced to +3.3VDC. In an effort to make CPUs more and more power efficient, voltage continued to drop and voltage regulators on the motherboard were required to take either +3.3VDC or +5VDC from the power supply and reduce these voltages to even lower voltages. Naturally, one would think that converting one voltage to another would be more efficient if the before and after voltages were closer together. But as CPU's became faster, they required more power, but at lower voltages. The CPUs themselves were more efficient, but not the process of converting that power. More power (watts) at lower voltages require more current. Higher current, without increasing wire and trace gauge, increases resistance. Resistance then decreases voltage and creates heat, which is counterproductive to the reason CPU core voltages were being lowered in the first place! The solution was the ATX12V standard. A 4-pin power connector that delivers +12VDC, which was then upgraded to an 8-pin power connector that could deliver even more current, was added to the power supply. With the increase of voltage to the CPU's VRMs (Voltage Regulation Modules), less current is required to deliver power to the motherboard. Of course, with this greater delta in voltages (between the +12VDC and the CPU's core voltage), more robust voltage regulation on the motherboard is required.

This motherboard uses heatsinks to passively cool components of the voltage regulation circuit.

With the new "Haswell" CPU coming from Intel, we'll start to see voltage regulation on the CPU itself. This will reduce power current on the pins that move power from the motherboard's traces to the CPU core and therefore reduce the pin-count required to deliver that power. This will also allow the CPU to dynamically scale the voltage of the CPU more efficiently than ever before. The voltage regulators in Haswell are certainly no slouch when it comes to efficiently converting voltages, but this still does not completely replace the motherboard's duty of converting, and filtering, the +12V from the power supply to a lower voltage as Haswell has an input voltage of 2.4VDC.

The same is true with your graphics cards. GPUs really are just small CPUs. Heck, in some cases with GPUs running as fast as 1GHz, they're more powerful than some CPUs! PCIe power connectors coming off of the power supply deliver +12V to the graphics card where voltage regulators drop the voltage down to what the GPU needs.

Two PCIe power connectors deliver +12V to this graphics card's PSU, but the GPU doesn't use +12V. It has to convert it to a lower voltage first.

The ATX specification says that the power supply is allowed to output voltage with regulation and ripple within a certain tolerance. The ripple can be as much as 1% and still be within specification. That means you can have as much as ±120mV of ripple on the +12V. Your voltage regulation can be as much as ± 5%. That means you +12VDC can be as high as +12.6V or as low as +11.4V and it is still within ATX specification. Likewise, your motherboard or graphics card's voltage regulator would have a similar tolerance for input voltage. In other words, if you have a VRM that is made to convert +12VSC to +2.4VDC, that VRM should be able to take in voltages as high as +12.6VDC or as low as +11.4VDC and still be effectively able to product +2.4VDC. The VRM has an added tolerance for slew rate. Slew rate is essentially the rate at which voltages change from one to another. If voltage drops from +12VDC to +11.99VDC within a microsecond, your slew rate is 10mV/µs. To help maintain these tolerances, your motherboard, graphics cards and other components also has some inductors and capacitors to filter voltages between the power supply and the VRM.

So, if everything is within specification, there's no problem, right?

Well, not so much. You see, as these components regulate voltage, and the harder they have to work to do so, they get hot. This heat is not only wasted energy, but also shortens the life of the components. And while voltage regulator's MOSFETs are often passively cooled with heatsinks (at least they are on high-end motherboards), capacitors are not. And if the MOSFETs are not passively cooled or there are fewer of them (which would be a VRM with "less phases"), then they will have to work harder to regulate voltage and run even hotter. Heat isn't good for a computer's components, so any way we can address the problem is a plus. Another problem with proper voltage regulation and filtering is that they take up space on a PCB. Like I said with the power supply: If you want to have less ripple, you need to have a larger or more capacitors. The same is true with voltage regulation circuits on motherboards and graphics cards. And the same is true with the MOSFETs too. You can have more phases for cleaner power, but if the MOSFETs aren't capable of more current, the extra phases will not do you any good. But higher power MOSFETs, more phases, larger and more capacitors all take up space. We don't always have enough space on a motherboard or graphics card to give up as real estate for near-perfect on-board voltage regulation.

And then there are the effects of ripple on overclocking. While your VRMs may be able to regulate voltages well, they won't be able to get rid of every bit of ripple and that gets passed right through to your CPU or GPU. Those of you that overclock know that you typically have to increase the CPU or GPUs Vcore voltage. This is because, as the transistors in the processing unit cycle, the regulators can't switch on and off at the higher speed required to keep the transistor energized at the required voltage. Increasing the voltage actually gives the CPU more than it needs, but allows the regulators to give the CPU what it needs more quickly than when it needs it. The unfortunate by-product of this is heat (everything keeps coming back to heat, doesn't it?). If you have any ripple in that Vcore voltage, it's going to prevent the VRMs from delivering exactly whatever voltage is needed when the CPU's transistors are operating at whatever clock speed you're trying to operate them at. The solution for this problem is to operate the CPU with an even higher Vcore voltage than what is actually needed. The downside of this is... wait for it.... higher CPU temperatures.

So, to summarize, a better power supply actually gives you longer motherboard and graphics card life, better overclocking and even longer life of your CPU and GPU. It's a win-win situation!

Is it possible to use the keyboard without any software installation?

Yes. This means you will not be able to customize any lighting effects or assign any type of action to the keys. The firmware will also need to be updated on the keyboard as well.

Is it possible to use the new Corsair Utility Engine software with older Corsair Keyboards like the K90/K95 and regular M60/M65/M95?

Unfortunately, due to the firmware and hardware differences with the new RGB peripherals, the new Corsair Utility Engine is not compatible with the older products that use the Vengeance Gaming software.

Where can I download the complete manual as a PDF for the Corsair Utility Engine Software?

What do numbers means on the BIOS Switch?

The BIOS switch both adjusts the polling rate and allows you to turn off advanced keyboard features for compatibility with certain legacy motherboards. Settings of 1, 2, 4, and 8 are millisecond polling rates (1ms = 1000hz). Switching to BIOS reduces the polling rate and turns off other features for maximum compatibility. By default we ship at 1ms (1000Hz) and most gamers will prefer to just use the setting.

CC-8930320Carbide Series Air 240 Right Solid Side Panel w/o Dust Filter, White

CC-8930321Carbide Series Air 240 Side Panel Dust Filter

CC-8930322Carbide Series Air 240 HDD Cage with x3 HDD Trays

CC-8930323Carbide Series Air 240 SSD Cage with x3 SSD Trays

CC-8930324Carbide Series Air 240 HDD Backplate

CC-8930325Carbide Series Air 240 Front I/O Panel

CC-8930326Carbide Series Air 240 Replacement Rubber Case Feet

How does XMP work on DDR4?

Very similarly to DDR3, but with some caveats. For starters, Haswell-E tops out at a 2666MHz memory strap, which is very low for what DDR4 can do. Since XMP specifies speeds in excess of 2666MHz, your motherboard BIOS has to compensate somehow. Typically, when XMP tells the motherboard to use a higher memory speed than 2666MHz, the motherboard BIOS will bump the BClk strap from 100MHz to 125MHz. That's normal, but that change will also increase the clock speed of the CPU itself; a well-designed BIOS will compensate and bring the CPU clock speed in line.

Why are there two XMP profiles on my Corsair DDR4?

We include a pair of XMP profiles instead of just one for users who want to control how much power is consumed by the memory. The first XMP profile runs the DDR4 at its specification of 1.2V, while the second offers a higher speed at the cost of bumping the voltage to 1.35V. The first profile, then, is officially supported, while the second is not and instead offers a baseline of what the memory should be able to achieve.

Is DDR4 backwards compatible with DDR3?

No. DDR4 and DDR3 have key notches in different places on the DIMM to prevent them from being mixed up, and Haswell-E and X99 are DDR4 only.

Connecting an RM Series PSU to Corsair Link

Because the RM series uses an analog signal to send information about the fan speed and +12V rail’s load to the “C-Link” connector on the unit’s modular interface, an optional Corsair Digital Bridge or a Corsair Link Cooling Node is required in order to convert the analog signal to a digital signal.

The Digital Bridge consists of two pieces. Connect the four pin connector to the “C-Link” port on the RM Series’ modular interface. This is the cable that is included with the RM power supply.

The other half of the cable comes with the option Corsair Digital Bridge. It connects to the first cable with a 2-pin and 3-pin connector.

After connecting the two parts of the C-Link cable, take the entire assembly and plug the other end into any available internal USB port.

Within Link, you should see both “RM PSU 12V A Current”, which is the measurement of the +12V load on the power supply, and “RM PSU Fan”, which is the speed the fan within the power supply is spinning. These can be logged under the “options” tab as well. The PSU fan speed can be graphed with the other fans in your system under the “graph” tab.

If another Link compatible power supply was in used prior to the installation of the RM Series unit, an incorrect reading may show up. If this happens, simply delete the current profile, set to default and create a new profile.

If a USB port is unavailable, the RM power supply can plug into a Corsair Link Cooling Node. Using only the first half of the cable included with the RM power supply, plug the 2-pin and 3-pin connectors into the Cooling Node as you would a temperature probe and fan connector.

Since the signals are still analog, Link will see the +12V current measurement as a temperature. Simply right click on the “temperature” being reported, select “open config panel” and change “temperature” to “12V Rail Current sense”. It is suggested that you then rename the reading so it is easier to identify within Link.

Since the fan does not send a signal until it is spinning, it will not show up in Link initially if connected to the Cooling Node. In order to initially position and name the RM’s fan in Link, you may want to run a benchmark or burn-in program like Furmark to get the fan moving.

The Phenom II CPU is designed for the AMD AM3 Socket and supports dual channel DDR3 memory configurations. You can find memory designed and tested to run with the AMD Phenom II here, or you can look up your motherboard on our Memory Configurator to get specific memory recommendations for your motherboard.

3) Can I use a triple channel memory kit on a dual channel system?

Absolutely, but we can?t make any guarantees as to the performance of tri-channel modules in a dual channel system as they?re not tested in this manner.

4) I have an X58 motherboard and my memory is not being fully detected, what?s going on?

The first thing to check is to make sure each memory module is detected properly when installed individually in the system. If you only have detection problems when using more than a single module then you may need to make some adjustments to the settings in the BIOS. Here is a link to our forum which should help you resolve the issue.

5) What is XMP?

XMP is a feature of most current motherboards using an Intel chipset (X58, P55, etc.) which allows for simple overclocking of your memory. Overclocked memory modules often must be manually configured in your BIOS in order to achieve the overclocked settings. A memory module which supports XMP (eXtreme Memory Profile) allows you to simply enable XMP mode in the BIOS which would then automatically configure your memory settings for the correct voltage, speed and latency values. Please contact your motherboard manufacturer to see if your motherboard supports XMP.

6) Which Corsair Memory modules will work with my existing modules?

We strongly recommend matching the module part number as closely as possible in order to ensure the greatest chance of compatibility. Even if you match part numbers properly, we can?t make guarantees as to their performance as the modules weren?t tested together. Also be aware that when using two kits of memory together, you may need to reduce the speed of the memory due to motherboard chipset limitations.

7) I have 4GB of Corsair Memory (or more) installed on my machine but I see less than that in my operating system.

This is a limitation of a 32-bit operating system. In Windows, the Windows memory manager is limited to a 4 GB physical address space. Most of that address space is filled with RAM, but not all of it. Memory-mapped devices (such as your video card) will use some of that physical address space, as will the BIOS ROMs. After all the non-memory devices have had their say, there will be less than 4GB of address space available for RAM below the 4GB physical address boundary.

MacOS X Tiger and Leopard are both 64-bit operating systems and will not experience this problem. Neither will 64-bit versions of Windows XP or Vista or Windows 7.

8) The fan that came with my memory has started making noise, can I replace the fan under the warranty without sending my memory?

Yes, the 3x 40mm fan part number is CMXAF1 and the 2x 60mm fan is CMXAF2.

9) I purchased a set of memory and I noticed the timings set in the modules SPD is not set the tested spec of the modules; why not?

The tested settings of any given part would normally need to be set manually and the modules SPD will be set to JEDEC standard for the specific part so they will post on any system with default voltage.

10) Which memory should I use with my Intel Core i3 CPU?

The Intel Core i3 CPU is designed for Intel Socket LGA1156 and supports dual channel DDR3 memory configurations. You can find memory designed and tested to run with the Core i3 here, or you can look up your motherboard on our Memory Configurator to get specific memory recommendations for your motherboard.

11) Which memory should I use with my Intel Core i5 CPU?

The Intel Core i5 CPU is designed for Intel Socket LGA1156 and supports dual channel DDR3 memory configurations. You can find memory designed and tested to run with the Core i5 here, or you can look up your motherboard on our Memory Configurator to get specific memory recommendations for your motherboard.

12) Which Corsair Memory modules will be compatible with my computer/motherboard/laptop?

You can look up your system or motherboard compatibility by using our Memory Configurator. Click here to use this utility.

13) What are the settings for my Corsair Memory modules?

The timings, voltage and speed for your modules can be found on directly on the memory label, or on our website under the "Tech Specs" tab for your type of memory.

14) I have two Corsair Memory modules that work fine together but when I add two more modules of the matching part number, they won?t work.

Each kit of Corsair Memory is tested to run at its advertised settings in the configuration in which they are sold. If you purchase a 4GB kit (2x2GB), then we can only guarantee its performance and compatibility when using it as a single kit. To ensure the best results with more than two memory modules installed in the same system, it is best to get a kit which has been tested to run in that configuration.While it is definitely possible that two kits would run together in the same system, there is a chance that you may need to reduce the speed of the memory due to motherboard chipset limitations when populating more than one memory module per channel on the board. If you have problems mixing sets, it is suggested to manually lower the frequency of the memory.

15) How do I properly install my Corsair Dominator Airflow fan?

We have an excellent video illustrating the step by step process for installing the Dominator Airflow Fan on our Youtube page.

16) Why won't multiple GTX modules run at their rated speed when running in dual or triple channel?

These modules are sold as single modules and are only tested and guaranteed as single modules at the rated speeds. You can purchase more than one and use them in a dual or tri channel configuration's but in most cases you would need to lower the memory frequency to keep the system stable. The more memory modules you have installed on any motherboard, the lower your overclocking results will be, due to the increased loading on the board.

17) How do I use memtest?

There?s a readme.txt file included in the package you download from memtest.org which will explain how to setup the program. We recommend using the default test on each module for two to three passes. This will take a while but it gives the modules the best opportunity to fail. For more information on how to use Memtest86, please view this How To Use Memtest86 presentation.

Please make sure your modules are set up properly in BIOS. You can find speed, latency and voltage settings directly on the memory label, or on our website under the "Tech Specs" tab for your type of memory.

If your modules are still giving you problems after setting voltage, timings and speed manually, you will need to test the modules one at a time using memtest from www.memtest.org.For more information on how to use Memtest86, please view this How To Use Memtest86 presentation.

19) Which memory should I use with my Intel Core i7 CPU?

The Intel Core i7 CPU has two different versions. The is the i7-800 series and the i7-900 series. The i7-800 series is designed for Intel Socket 1156 and supports dual channel memory configurations. The i7-900 series is designed for Intel Socket LGA1366 and supports dual and triple channel DDR3 memory configurations. You can find memory designed and tested to run with the Core i7 here, or you can look up your motherboard on our Memory Configurator to get specific memory recommendations for your motherboard.

The Corsair Voyager Air Connectivity Guide

We at Corsair believe the old mantra that a picture is worth a thousand words. We've got some great pictures that are worth quite a few thousand words here. The new Voyager Air drives are designed to be simple to use with smartphones, tablets, PCs, and MAC computers. Whatever type of device you are using, we'll show you how to connect.

Although the fundamentals are the same, the interface of each type of device looks slightly different when you are connecting wirelessly with it. We've taken 4 commonly used devices and provided screenshots here detailing how to connect to the Voyager Air.

Let's take a look at how you'd wirelessly connect with a 3rd gen iPod Touch using Apple iOS 1.1.6. The first step is to connect the iPod (or iPhone) to the Voyager Air network using the settings function.

Enter your settings and select Wi-Fi settings.

Connect to your Voyager Air.

After you are connected to the Voyager Air, go back to your home screen and open the Voyager Air app.

You are now connected to your Voyager Air and ready to use your app. You can verify your settings and make modifications from the Voyager Air Settings tab.

Now let's take a look at the same procedure on a Google Nexus 10 running Android 4.2.1 Jellybean. The first step is the same. You'll need to use your Wi-Fi connections manager and connect wirelessly to the Voyager Air network.

Once you are connected, return to your home screen and launch the Voyager Air app.

Once your app is running, you can view your settings and make changes to them using the Settings tab in the app.

Note: Not all smartphone and tablet OS's have the ability to browse devices on a wired network. Users that wish to connect to their Voyager Air as a NAS device may need to use an app or 3rd party browser to navigate wired devices on their network.

Connecting to a Voyager Air wirelessly with PC using Windows 7 is a bit different in appearance but again, the fundamentals are the same. The PC procedure assumes that DHCP is enabled on the router, or residential gateway. For more information on networking terminology such as DHCP, HERE is a good source of information.

The first step is to find and connect with the Voyager Air network.

Next, open Windows Explorer. When your Network discovery and file sharing is disabled as seen below, you will see the message in Windows Explorer. You will not be able to automatically locate your Voyager Air in this event.

Note: Corsair recommends that you enable Network discovery and file sharing however, it is not a requirement and you can easily use your Voyager Air if your preferences or security policies dictate that you do not enable this setting.

If your Network discovery and file sharing is disabled, you will need to manually locate and navigate to the Voyager Air. Open the Search Programs and Files in the Start menu and type in either the exact name or the I.P. address of your Voyager Air preceeded by 2 backslashes as seen in the 2 examples below. The default wireless I.P. address for the Voyager air is 192.168.77.1 as seen here. In either example, clicking the search result will take you to your Voyager Air drive.

After you are connected to your Voyager Air either wirelessly or as a NAS device, use Windows Explorer to view your network. At this point, your Voyager Air is accessible and if you wish to map a network drive, right click on the Voyager Air icon and you'll see the menu below. Mapping a network drive is most useful to those with Network discovery and file sharing disabled and will eliminate the need to manually locate the drive each time you connect to it. Mapping a network drive is of course, optional.

If you chose to map a network drive, the process is simple. Assign a drive letter to the drive, and select Reconnect at logon and select Finish. Once this is set, your system will map and show the Voyager Air automatically each time you connect.

Your Voyager Air is now ready for use wirelessly with your PC.

Note: If you are connecting to your Voyager Air as a NAS device using a PC, the Search programs and files step from above applies to finding the device on your network.

As a NAS device your Voyager Air will be assigned an I.P. address by the router. In this case, you may search for the Voyager Air device using the device name if you do not know the I.P. address. If you know the name of your Voyager Air device and you need to know the I.P. address, from the Start menu, open a command line by typing CMD and pressing Enter. Once you have a command prompt, type the following syntax and press Enter; ping (drive name) as seen in the example below.

MAC computer users go through a very similar process and again, with slightly different terminology. Here are some screenshots of how to connect wirelessly to a Voyager Air on a MAC using OS X 10.7.5.

First, locate your wireless icon at the top of your screen and select the Turn Wi-Fi On option.

Once Wi-Fi is enabled, a list of available networks will populate below the Wi-Fi controls. Select the Voyager Air.

You are now connected wirelessly to the Voyager Air.

Move to the Go tab and select Network.

Once your Network options are shown, you can select the Voyager Air and select the navigation options as seen below.

You are now using your Voyager Air wirelessly with your MAC.

We hope this guide is useful in helping you get the most out of your Voyager Air.

The power cord for the AX1500i looks different than other PSU power cords I have seen. Why is this?

The AX1500i uses a C19 power cord, which is typically only found in higher wattage PSUs and server units. Compared to the typically used C14 power cord, the C19 supports higher current.

What is the second port under the USB connector for on my AX1500i?

The second port is a separate Corsair Link Digital connector for connecting to a Corsair Link hub unit (Commander, Commander Mini, or H80i/H1100i units). This gives you the option of connecting directly from USB or through the Corsair Link Digital connection. You can only use one at a time. There is a specific cable shipped with your AXi unit that will plug into the Corsair Link Digital connector on the previously mentioned units. This allows for connection using only one internal USB motherboard header instead of two for the different products.

Warranty FAQ

How do I make a warranty claim?

Prior to submitting your warranty claim, we recommend checking the Corsair knowledge base at https://support.corsair.com/ first, where you can find answers to commonly-asked questions. You can also receive troubleshooting assistance by clicking Ask a Question or proceed with product replacement by clicking Request an RMA.

Valid warranty claims should be processed through the retailer where the item was purchased during the first thirty (30) days after purchase. This period may vary depending on where you purchased your product; please verify the return policy with the retailer where you purchased your product. Any warranty claims that cannot be processed through your original point our purchased should be submitted to Corsair at https://support.corsair.com/

What are Corsairs replacement options?

Corsair offers the following Warranty fulfillment options:

Standard Replacement:

Through Corsairs Standard Replacement process, Corsair will issue an approved RMA number for the return and replacement of your defective product(s). Our Standard Replacement processing time from receipt of your product(s) to the replacement product(s) shipment is 1-3 business days plus transit time.

Express Replacement:

At Corsair, we understand the need to be up and running at all times! To minimize down time, we offer an Express Replacement RMA process. Through this process Corsair will ship your replacement product(s) prior to receiving your defective product(s). This process requires a valid Credit Card where a holding fee will be applied for the cost of the product until the returning product(s) are received by Corsair. To avoid being fully charged for the Express Replacement product(s), the defective product(s) must be received by Corsair within 10 business days from the date your Express Replacement order is shipped.

Accessory Product Request:

Experiencing a problem with a Corsair Component Product? Many of Corsair products have easy to install replacement accessories which will resolve the issue and prevent the need to return the entire product for replacement.

Where do I ship my items?

Corsair operates multiple RMA receiving locations worldwide. Your RMA confirmation will specify the specific return address you must use when sending your RMA package. This will be your standard return location and should not be changed without prior approval from Corsair. Any packages received at an unauthorized location may be refused and returned to the sender at the senders expense.

How to find your lot code

Lot codes for Corsair products can generally be found in the follow locations. For more specific information, please view the Corsair knowledge base Lot Code article for a particular product series.

Headsets: The code is located on the earcups arm.

Speakers: The code is located on the back of the subwoofer.

Case: The code is located on the back panel.

Cooling: The code is located on the radiator.

Flash: The code is located on the units packaging, near UPC barcode.

SSD: The code is located on the label on top of the SSD.

Mice: The code is located on the label taped next to the USB connector.

Keyboard: The code is located on the packaging near the UPC barcode.

Memory: The code is on the memory modules label.

PSU: The code is on the PSU label, next to the serial number.

VOID Gaming Headset FAQ

1. What wireless frequency does VOID Wireless use?

All VOID Wireless headsets use the 2.4GHz frequency.

2. What kind of drivers do the VOID headsets use?

All VOID headsets use custom tuned 50mm neodymium powered drivers.

3. How does Void differ from the V1500/H2100?

VOID headsets are an upgrade from the H2100 and H1500 series headsets in virtually every aspect. Starting with the mechanical design, VOID is built from the ground up to redefine comfort and enable marathon gaming sessions with a revolutionary new ear cup shape and top of the line microfiber fabrics and memory foam. On the wireless versions, battery life has also been improved from 10-12 hours to about 16, a very healthy improvement. This is thanks in part to the new 2.4GHz chipset that the VOID Wireless uses — a brand new design that enables low power consumption but has a much greater "polling rate", for virtually zero dropouts and much more robust signal lock. /p>

All of the VOID variants enjoy an improved unidirectional microphone (and the convenience of instant feedback with InfoMic on the wireless and USB models), and acoustic tuning is vastly improved thanks to a new driver that is combined with the digital signal processing (DSP) power of the Corsair Utility Engine (or CUE, for short). Using CUE also enables users to deploy a single software suite to command and control all of their peripheral devices (including RGB color, another feature that is unique to the VOID Wireless and USB headsets), instead of using separate software packages.

4. Does VOID have programmable buttons/G-keys?

The VOID user interface (UI) has been greatly simplified to offer expansive control right from the headset itself without the need for multiple confusing and complex buttons. With the powerful CUE Control dial, you will enjoy instant control of your audio experience not possible with any other headset. In addition to volume control, a short key press (SKP) of the CUE Control will cycle through the EQ presets. A long key press (LKP) enables and disables Dolby 7.1 right from the headset itself without having to interrupt your game.

The mute button has dual functionality as well: naturally, a short key press (SKP) will mute/unmute the microphone, but a long key press will enable/disable the microphones "Side Tone" feature.

The power button turns the headset on or off with a short key press (SKP), but a very long key press (VLKP, about 8 seconds or longer) will put the headset into "pairing mode". The VOID Wireless headset comes pre-paired from the factory, so this process usually isnt necessary for most users. (see No.16 for information about how to pair your headset to the USB receiver, if necessary).

5. What is "Side Tone"?

Side Tone will add a little bit of your voice back into your audio output — this enables you to self-modulate your speaking volume because you hear how loud your own voice sounds.

6. Is the mic flexible?

Yes! All of the VOID headset microphones use Thermoplastic Elastomers (TPE) AKA thermoplastic rubbers, enabling the microphone to be very flexible and keep its structural integrity. In fact, we recommend bending the mic closer to your face for better mic performance. (see the photo at No.7, below)

7. How much of an improvement will I see if I bend the mic closer?

Adjusting the mic could potentially increase mic sensitivity by 10dB (or about twice as loud). The image below shows the optimal placement of the mic for the best performance.

Your new VOID Headset features a high performance "uniderctional" microphone designed to reject noise other than your voice, but it must be pointed directly at your mouth to function correctly.

Bend the flexible microphone boom to best fit near to the left corner of your mouth

The microphone should be about 1.5 inches / 4cm away from your mouth for best performance.

Weve found that about a 30 degree bend is a good place to start, but feel free to increase or decrease this if your mic is too loud or too soft.

8. How can I change my EQ settings?

EQ settings can be edited by using Corsair Utility Engine (CUE). You can create new EQ profiles, hide ones you dont use, as well as sort them in the order that CUE Control cycles through.

9. What else can be done using CUE?

The VOID headset can be easily customized using CUE. Each ear cup is equipped with RGB LEDs and just like with our other RGB devices, you may customize colors and lighting patterns. With CUE Link lighting may be synchronized across all of our other RGB devices.

10. Does my content need to be in specially encoded to take advantage of Dolby Headphone? Do I need to look for PC games with the Dolby logo?

No. Dolby Headphone works with any stereo, 5.1, or 7.1 audio stream.

11. Is it possible to use the headset without any software installation?

Yes. This means you will not be able to customize any lighting effects, or use any of the EQ settings and Dolby. The firmware will also need to be updated on the headset as well.

12. How do I know my headset is charging?

While charging, the LEDs on InfoMic will light up. Depending on the battery levels the LED will light up different colors – red: low battery, amber: 20% or higher, green: fully charged

13. Ive plugged my headset in to charge but it doesnt appear to be charging and doesnt turn on. Whats wrong with it?

The headset may have inadvertently been placed in "bootloader mode". When in bootloader mode, the headset will disable all audio and lighting, in other words it will appear to be off. Bootloader mode is our failsafe protocol that prevents the headset from becoming unresponsive, which typically happens if the headset is improperly disconnected during a firmware update.

14. I never disconnected my headset during a firmware update. Why is it in bootloader mode?

If a button is held down inadvertently while plugging the headset in to charge, it may go into bootloader mode.

15. Is there any way to recover the headset from bootloader mode?

Yes. If you re-flash the firmware the headset will return to normal. You can do this by going into CUEs Settings, under Settings, there will be an "Update Firmware" button. Click the "Update firmware" button and use "Force update from the server" option. Once the headset is recovered, it will need to be paired with wireless adapter.

16. How do I pair my headset to the wireless adapter?

First you will need to use a paper clip to insert to the small hole under the white LED on the wireless adapter. Press and hold it for a few seconds and the white LED will begin rapidly flashing. Then on the headset press and hold the power button (while the headset is off) for 8 seconds, if done correctly the LEDs on InfoMic will begin flashing green and red. Once the headset is paired, InfoMic will indicate that it is paired by pulsing green and the adapter will no longer rapidly flash.

17. My headset lights up but I dont hear any audio. How do I get audio working?

Make sure that under your Windows setting that the VOID headset is set as your Default Playback device.

18. Does VOID Wireless have an auto shutoff function?

Yes. VOID Wireless will begin the automatically shut off process if it does not detect audio for 10 minutes. After the 10 minutes, users will be prompt that automatic shut off started and given 60 seconds to cancel if needed.

Does Windows 7 have Bluetooth wireless connectivity?

In Microsoft Windows 7 and earlier, Bluetooth wireless adapter manufacturers developed their own unique drivers for connectivity. While the CORSAIR K63 Wireless Keyboard has been validated in Windows 7 with the included USB wireless receiver (2.4GHz wireless mode) and USB data / charging cable (wired mode), the variability in manufacturer Bluetooth wireless drivers may cause some users to experience Bluetooth connectivity issues.