Long-term care

The Ministry of Health and Long-Term Care

Date:
12/21/2010

The Ministry of Health and Long-Term Care incorporated the Ombudsman’s suggestions in its ongoing upgrade of its monitoring of long-term care facilities after he identified serious systemic problems. Since the Ministry’s efforts are “a work in progress,” in lieu of a report, the Ombudsman released a summary of his findings and the Ministry’s responses to date.

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Thank you again, for doing such a commendable and excellent job sticking up for the misrepresented.

– Complainant

Thank you to André Marin and his co-workers for the excellent job they have been doing for the past few years. In an age where it’s difficult to find people who back up their convictions with actions, your office is a bright light – at the end of some very long, dark tunnels.

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In a perfect world, we wouldn't need positions like yours. However, that not being the case, as far as I am concerned, the people of Ontario are certainly well served by your office and staff.

– Complainant

You people are truly workers for the little guy (and girls).

– Complainant

Ontario is fortunate to have an Ombudsman like Mr. Marin. His passion for fairness and accountability compounded by his no-nonsense approach, make him a leader in the international Ombudsman world.

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There is no doubt in my mind that I would be still be fighting for the money owed had it not been for the Ombudsman of Ontario Office’s involvement…Your work is needed and appreciated.

– Complainant

Thank you for all of your hard work for the marginalized people of Ontario.

– Margaret Capes

Great job in 2013! You have been busy. You have been relevant. You have brought transparency and accountability.