This seminar will present the best Knowledge Management (KM) practices in Europe and demonstrate how to ensure that knowledge is truly transferred.

With many baby boomers now reaching retirement age, we need to be doing everything necessary to bring the next generation of government leaders on board and preserve the current managers’ expert knowledge. It is especially important for public sector organisations to plan an intervention that deals with this current wave of retirement. Thankfully, the discipline of KM has for some time now offered tools and methodologies that help organisations to resolve these types of issues, with knowledge transfer programmes in particular being one of the most efficient ways of ensuring the transfer of critical knowledge between generations. There are countless benefits to these programmes, one of the most important being the continuity of effective governance in public administrations and the resulting positive perception of the public sector among citizens.

Who will benefit most?
This seminar is aimed at public officials from all levels of government, especially those responsible for human resources or training or those working on KM initiatives. The seminar will equip them with the knowledge and practical tools to design training programmes and interventions that can offer a solution to the challenge of generational knowledge transfer.