I am not sure if I am posting in the right forum so admins, please feel free to move the thread to a more appropriate place, if necessary.

I was gifted a Night Owl 4-camera (bullet) system with a 1TB 8-channel DVR. Two cameras are up and running but I have not hooked anything to my wifi yet (it has to be wired to my router). Pretty good performance so far though I have two issues I can't seem to figure out.

First, I noticed that the wired cameras are missing action when I set it to only record on motion. I set the sensitivity very high and tried settings 1, 6, 7, and 8 and I also tried setting the alarm area (all done on the DVR). The cameras record frequently for insect activity but they are missing cars driving past in my driveway! Sometimes the action is farther away and sometimes it is right under the nose of the camera. It would be missing at least 15 seconds of action when a car comes up the driveway and passes the first camera, depending on how fast the car goes by. The second camera, with identical settings, picks up the vehicle but there is no recording of it passing the first camera.

Second, I cannot seem to figure out how to save a clip from the video. I go in to view and choose the "clip" button and select the period I want but then when I go in to save it there are no directories to choose and no way to type anything in.

The FAQ and troubleshooting on the Night Owl site don't seem to cover these issues. I sent them a support request but haven't heard back yet.

I am not sure if I am posting in the right forum so admins, please feel free to move the thread to a more appropriate place, if necessary.

I was gifted a Night Owl 4-camera (bullet) system with a 1TB 8-channel DVR. Two cameras are up and running but I have not hooked anything to my wifi yet (it has to be wired to my router). Pretty good performance so far though I have two issues I can't seem to figure out.

First, I noticed that the wired cameras are missing action when I set it to only record on motion. I set the sensitivity very high and tried settings 1, 6, 7, and 8 and I also tried setting the alarm area (all done on the DVR). The cameras record frequently for insect activity but they are missing cars driving past in my driveway! Sometimes the action is farther away and sometimes it is right under the nose of the camera. It would be missing at least 15 seconds of action when a car comes up the driveway and passes the first camera, depending on how fast the car goes by. The second camera, with identical settings, picks up the vehicle but there is no recording of it passing the first camera.

Second, I cannot seem to figure out how to save a clip from the video. I go in to view and choose the "clip" button and select the period I want but then when I go in to save it there are no directories to choose and no way to type anything in.

The FAQ and troubleshooting on the Night Owl site don't seem to cover these issues. I sent them a support request but haven't heard back yet.

Who is online

Users browsing this forum: No registered users and 2 guests

You cannot post new topics in this forumYou cannot reply to topics in this forumYou cannot edit your posts in this forumYou cannot delete your posts in this forumYou cannot post attachments in this forum