Blog 2017

Peter is the Manager of the Documentation and Training Team within Global Client Support Services. His team’s primary concern is providing great educational services to our clients on how to use our software.

Serials Solutions supported The South Dakota Library Association (SDLA) Annual Conference (October 3-5) and made it possible for Joe Raiola to attend as a keynote speaker. He brought the first amendment to life and discussed the most debated issues of freedom of speech in his workshop, “The Joy of Censorship.”

Serials Solutions® has announced the addition of Hyweb Technology content to the Summon® web-scale discovery service. Hyweb has more than 900 journals which represent 90% of Taiwanese journal published.

Serials Solutions announced at the Frankfurt Book Fair content from AskZad, ciando GmbH, the European Patent Office (EPO) and Wydawnictwo Naukowe PWN SA will be indexed in the Summon discovery service.

In last week’s Intota post, we reported on a recent survey of libraries that exposed the shortcomings of their current ILS’s, and desires for a new system. One overriding concern is the desire for more unified workflows.

Last week we welcomed Jeff Daniels, Head of Knowledge Access & Resource Management Services, of Grand Valley State University (GVSU), to our Seattle office where he addressed our entire staff about the integration of value of Serials Solutions services to the GVSU library.

It’s very important that we understand exactly what pain libraries are experiencing with their current technology. And, as we develop Intota, our new web-scale collection management solution, we also need to understand the primary drivers for migration to a new system.