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I’ve just gotten a new iPhone. When I was trying to initiate…

I’ve just gotten a...

I’ve just gotten a new iPhone. When I was trying to initiate two step verification to get into my Gmail, I had to set up a new Gmail account because it kept sending the verification code to my old number which no longer works. Now I can’t get into the original Gmail accounts I have four of them 4 counting the the new one

Technician's Assistant: When did you last change your password ***** Apple ID?

Were you able to change your phone number in your gmail account on your computer?

Ask Your Own Smartphones Question

Customer reply replied 8 months ago

I was able to change it on the CatheyRBayless Gmail which is the new one. I was not able to change the phone number on the other older Gmail accounts three in number. So now I was not able to enter any of the older Gmail accounts. It keeps asking for the to step verification and it lists the old number.I have no money

Why do you keep rating negatively? It does not initiate a refund, it just looks bad on me, the expert, who is trying to HELP you. Do you want me to walk you through how to get everything working? You will have to revise your rating to 3-5 stars. We are here, because we know how to help with this stuff.

Ask Your Own Smartphones Question

Customer reply replied 8 months ago

IhaHave to I have to leave the house in half an hour I won’t be home till after 9 o’clock eastern time I will be going to church tomorrow morning and will be back by 4 PM Eastern time Sunday that would be the best time to talk to me thanks

I know I had said I'd be available yesterday after 6pm Eastern time, but I was too tired when I got home and could not think clearly about all the trouble I was having with Google and Gmail. I am fresh now. I will be available all day if you want to return my call. I may not be near my phone sometimes, so please leave a message if you don't get me right away. Thanks.

I have been working out of the office since Saturday. In the meantime, until we can connect, were you able to change your phone number in your Gmail account settings as per my instructions? Once you change your phone number in each account, you won't have this problem anymore.

Ask Your Own Smartphones Question

Customer reply replied 8 months ago

No, I was unable to change the phone number in the old emails. I can’t get into the old emails in order to follow the instructions. Every time it asks for two step verification it gives me the old phone number. And back up codes I don’t have anymore. And it says it doesn’t recognize me as the owner of the account.We could talk on the phone that would be easier. But the computer is downstairs, and I’m disabled, so it would be a couple minutes before I get there but if you could call me ...I’m downstairs in front of the computer. It’s booting up now. You can call me.Are you going to call me? It is past my bedtime. It’s it’s 10:21 here.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.