If you are not completely satisfied with your first time use of any product purchased from Return 2 Health ** Excluding Books & DVD's **, call (+64 9 360 5264) or email (returns@return2health.net) within 60 days from your initial purchase date to arrange for an exchange or store credit (Excluding shipping charges) for returned product.

You must call or email Return 2 Health Ltd before returning any product for a Product Return Authorisation Number.

To expedite the return, the original invoice and/or a copy of your order confirmation email should be included with the returned products sent to the Company (this includes all empty packaging for products you wish to receive a refund for).

After receiving the returned goods, the Return 2 Health Ltd will process an exchange or store credit. Please allow 7 days for the exchange or credit to be processed.

Damaged goods/ Lost in transit.

We will replace any damaged goods on the return of the product. All products are insured against loss or damage and you may be required to complete documentation for insurance purposes. The delivery service is extremely reliable and we have very few (if any) problems with delivery.