A-1 Appliance Service

Customer Reviews

Glenn Gordon

April 19, 2019 at 01:52 AM

(5)

A1 Appliance is the best! We have been using them for years. I had to give them a review after todays experience with 24 yr old Kitchenaide Refrigerator repair. First serviceman said if initial repair didnt last, just call back & they will send senior tech. Couple weeks later, when temp started to drop, we called back & they sent James right out. Not only did he fix our Fridge, but he took time to help us understand the problem. He spent couple of hours & No Charge for follow up! This is a great company with outstanding professionals! That's why we've have been using them for years for both our home & rental properties. I would recommend them to anyone! Special thanks to James!

Bryan Pasetti

February 20, 2019 at 19:29 PM

(1)

I have used a1 appliances before as I am in management for a large corporation that uses them and they have been ok. This time I needed them for personal use for my noisy dryer. One Saturday a tech was scheduled and no one showed up. When a tech did come he diagnosed the wrong part. $195 later the dryer makes more noise than it originally did. They determined that it wasn’t that part we originally replaced but in fact the motor. They said they would send me a refund check minus the service call fee. I called 3 times and was told different dates the check was mailed out to me. I never received it. Finally I drove down to the store and they wrote me a check. I won’t be using them again for personal or business use.