Warranty Info

Warranty Coverage

Bumper-to-Bumper (including tires):

Coverage is for the first 3 years or 36,000 miles, whichever comes first.

Powertrain:

Coverage is for the first 5 years or 100,000 miles, whichever comes first.

Sheet Metal:

Corrosion coverage is for the first 3 years or 36,000 miles, whichever comes first.

Rust-through coverage is for the first 6 years or 100,000 miles, whichever comes first.

Covered for 3 years/36,000 Miles

GM is committed to ensuring satisfaction with your new vehicle. Your dealer also wants you to be completely satisfied and invites you to return for all your service needs, both during and after the warranty period. To help keep things in proper working order, Chevrolet will warrant each 2012 model year Chevrolet passenger car, light-duty truck, crossover or van for 3 years or 36,000 miles (whichever comes first; see dealer for details) with no deductible, from the original in-service date of the vehicle, for warrantable repairs that are required as a result of defects due to material and/or workmanship to the powertrain components.

Powertrain Coverage

In addition to the 3-year/36,000 mile protection, many of your powertrain components are protected even further with coverage extending to 5 years or 100,000 miles, whichever comes first.

- For trucks equipped with a 6.6L Duramax diesel engine, the diesel engine, except those items listed under “What Is Not Covered” later in this section, is covered for 5 years or 100,000 miles, whichever comes first.

Transmission/Transaxle

Transmission and transaxle coverage includes all internally lubricated parts, case, torque converter, mounts, seals and gaskets, as well as any electrical components internal to the transmission/transaxle. Also covered are any actuators directly connected to the transmission (slave cylinder, etc.). Exclusions: Exclusions from the powertrain coverage include cooling lines, hoses, radiator, sensors, wiring, and electrical connectors. Also excluded are the clutch and pressure plate, as well as any Transmission Control Module and/or module programming.

Transfer Case

Transfer case coverage includes all internally lubricated parts, case, mounts, seals and gaskets, as well as any electrical components internal to the transfer case. Also covered are any actuators directly connected to the transfer case, as well as the encoder motor. Exclusions: Excluded from the powertrain coverage are transfer case cooling lines, hoses, radiator, sensors, wiring, and electrical connectors, as well as the transfer case control module and/or module programming.

Drive Systems

Drive system coverage includes all internally lubricated parts, final drive housings, axle shafts and bearings, constant velocity joints, propeller shafts and universal joints. All mounts, supports, seals, and gaskets, as well as any electrical components internal to the drive axle. Also covered are any actuators directly connected to the drive axle (e.g., front differential actuator). Exclusions: Excluded from the powertrain coverage are all wheel bearings, drive wheel front and rear hub bearings, locking hubs, drive system cooling, lines, hoses, radiator, sensors, wiring, and electrical connectors related to drive systems, as well as any drive system control module and/or module programming.

Sheet Metal

GM vehicles are designed and built to resist corrosion. All body and sheet metal components are warranted against corrosion for 3 years or 36,000 miles, whichever comes first. Plus you’re protected even further from rust-through corrosion for a minimum of 6 years/100,000 miles (whichever comes first). Application of additional rust-inhibiting materials is not required under the corrosion coverage and none is recommended. See your GM dealer for terms of this limited warranty.

Emission Control Systems

Defects and performance for car and light-duty truck emission control systems are covered for the first 2 years or 24,000 miles, whichever comes first. From the first 2 years or 24,000 miles to 3 years or 36,000 miles defects in material or workmanship continue to be covered under the New Vehicle Limited Bumper-to-Bumper Warranty coverage. Specified major components are covered for the first 8 years or 80,000 miles, whichever comes first. Defects and performance for heavy duty truck emission control systems including those found in 6.6L Duramax® Diesel Engines are covered for the first 5 years or 50,000 miles, whichever comes first.

Tires

The tires supplied with your vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper Limited Warranty coverage. Wear-out is not considered a defect, and it may occur before the vehicle warranty expires. In this case, the owner is responsible for purchasing replacement tires, or seeking coverage solely from the tire manufacturer. For vehicles within the Bumper-to-Bumper Limited Warranty coverage, defective tires will be replaced on a prorated adjustment basis according to the mileage-based schedule in your Warranty and Owner Assistance Information booklet. After your New-Vehicle Limited Warranty expires, you may still have prorated warranty coverage on your original equipment tires by the tire manufacturer.

Towing

Towing is covered to the nearest Chevrolet dealer if your vehicle cannot be driven because of a warranted defect.

Additional Coverage

Courtesy Transportation Program

If your vehicle requires warranty repairs during the 5-year/100,000-mile coverage period (8 years/100,000 miles for the Volt, Tahoe Hybrid, and the Silverado Hybrid vehicles), alternate transportation and/or reimbursement of certain transportation expenses may be available under the Courtesy Transportation Program. Several transportation options are available. Consult your dealer or refer to the Owner’s Manual for details. Courtesy Transportation is not part of or included in the coverage provided by the New-Vehicle Limited Warranty. General Motors reserves the right to make any changes or discontinue the Courtesy Transportation program at any time without notification.

Roadside Assistance Program

Chevrolet is proud to offer the response, security and convenience of the 24-Hour Roadside Assistance Program for a period of 5 years or 100,000 miles, whichever comes first. The program provides you with the following services during the New-Vehicle Limited Warranty period:

What Is Not Covered

All the above items are not covered for damage due to accident, misuse, alteration, insufficient or improper maintenance, contaminated or poor-quality fuel or environmental and chemical exposure. Medium-duty trucks, including the C4500, are excluded from this powertrain coverage. For complete details, refer to your Warranty and Owner Assistance Information booklet.

This is a supplement to the express conditions and warranties described in the Warranty and Owner Assistance Information booklet. Other coverages are not extended or altered due to this supplement.

Passenger car, light-duty truck, crossover and van owners requiring a more comprehensive coverage than what is provided with the New-Vehicle Limited Warranty are encouraged to consider an authorized GM service contract (GM Protection Plan). This plan is available through your dealer/retailer. This is the only plan recommended by General Motors. See your dealer/retailer for details.

AN IMPORTANT NOTE ABOUT ALTERATIONS AND WARRANTIES. Installations or alterations to the original GM-equipped vehicle (or chassis) are not covered by the General Motors New Vehicle Limited Warranty. The special body company, assembler, equipment installer or upfitter is solely responsible for warranties on the body or equipment and any alterations (or any effect of the alterations) to any of the parts, components, systems or assemblies installed by GM. General Motors is not responsible for the safety or quality of design features, materials or workmanship of any alterations by such suppliers.

The Voltec Warranty

In addition to the Bumper-to-Bumper Coverage, General Motors will warrant certain Voltec components for each Chevrolet Volt (hereafter referred to as Voltec) for 8 years or 100,000 miles, whichever comes first from the original in-service date of the vehicle, against warrantable repairs to the specific Voltec components of the vehicle. For complete details, refer to your Warranty and Owner Assistance Information booklet.

For Chevrolet Volt owners requiring more comprehensive coverage than that provided under this Voltec warranty, a GM Protection Plan may be available. See your Chevrolet dealer for more details.

What Is Covered

This Voltec warranty covers repairs to correct any Voltec component defect related to materials or workmanship occurring during the 8-year/100,000 mile term for the following:

Propulsion Battery Warranty Policy

Like all batteries, the amount of energy that the high-voltage “propulsion” battery can store will decrease with time and miles driven. Depending on use, the battery may degrade as little as 10 percent to as much as 30 percent of capacity over the warranty period. A dealer service technician will determine if the battery energy capacity (kWh storage) is within the proper limit, given the age and mileage of the vehicle. Your Volt battery warranty replacement may not return your vehicle to “as-new” condition, but it will make your Volt fully operational appropriate to its age and mileage.

Brakes

In addition to the coverages above, the brake modulator assembly is also covered by the 8-year/100,000-mile Voltec warranty.

Electric Drive Unit

A number of electric drive unit assembly and internal components are covered by the Voltec warranty, including the auxiliary fluid pump, auxiliary pump controller, and 3-phase cables.

Towing

During the 8-year /100,000-mile Voltec warranty period, towing is covered to the nearest Chevrolet servicing dealer if your vehicle cannot be driven because of a warranted Voltec-specific defect. Contact the Chevrolet Roadside Assistance Center for towing. Refer to the Owner’s Manual for details.

What Is Not Covered

In addition to what is not covered by the New-Vehicle Limited Warranty, there are a few additional items that are not covered by the Voltec warranty including wear-items such as brake linings or regular maintenance. For complete details, refer to your Warranty and Owner Assistance Information booklet.

Chevrolet Tahoe/Silverado Hybrid Warranty

In addition to the Bumper-to-Bumper coverage described previously, General Motors will warrant certain Hybrid components for each Chevrolet Silverado Hybrid and Chevrolet Tahoe Hybrid (hereafter referred to as Hybrid) for 8 years or 100,000 miles, whichever comes first, from the original in-service date of the vehicle, against warrantable repairs to the specific Hybrid components of the vehicle. For Hybrid owners requiring more comprehensive coverage than that provided under this Hybrid warranty, a GM Protection Plan may be available. See your Chevrolet dealer for more details.

What Is Covered

This Hybrid warranty covers repairs to correct any Hybrid component defect related to materials or workmanship occurring during the 8-year/100,000-mile term for the following:

Transmission

Brakes

The brake modulator assembly is covered by the 8-year/100,000-mile warranty.

Towing

During the 8-year/100,000-mile Hybrid warranty period, towing is covered to the nearest Chevrolet servicing dealer if your vehicle cannot be driven because of a warranted Hybrid-specific defect. Contact the Chevrolet Roadside Assistance Center for towing. Refer to the Owner’s Manual for details.

Other Hybrid Components

The Hybrid battery and the 300-volt electrical system including hybrid high voltage wiring, hybrid control modules, Traction Power Inverter Module (TPIM) and the Accessory Power Module (APM), are covered under this warranty.

What Is Not Covered

In addition to what is not covered by the New-Vehicle Limited Warranty, there are a few additional items that are not covered by the Hybrid warranty, including wear-items such as brake linings or regular maintenance. For complete details, refer to your Warranty and Owner Assistance Information booklet.