To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans

(4.57 out of 5)

based on 24,675 ratings and reviews.

98% of customers would recommend these plans to a friend or a relative.

Next time I go on an international trip, I will recommend the HCC Medical Insurance Services Atlas plan to my traveling companions. I did not file a claim, but several of the people traveling with me got sick and did not have the coverage they needed.

I purchased insurance from HCC Medical Insurance Services several times in the past. This was the first time I filed a claim. I contacted the company right after I had an incident which resulted in a short hospital visit. The representative of the insurance company told me I should fill out the claim documentation and send it in the mail. I sent the expense report from the hospital, together with the form to the claims department address. After waiting for a while, I checked with a representative of the company over "live chat" if everything was okay and he told me he couldn't give me any information since the case was under review.

I had to exchange a few emails and contact customer service a few times to get some information on the claim status, but in the end I received the check via mail. You need to have patience, but all of the medical expenses were paid.

Travelex did cover a large amount of our claim and were responsive to requests for clarification. That said, the process was very cumbersome. We filled out pages and pages of paperwork to process the claim, which took months, and then they mailed us a check with no explanation. The process was certainly not easy, nor simple, after experiencing an incredible trauma on vacation.

Thank you for your feedback on the policy. We are pleased to learn that the large majority of your claim was covered. However, we are sorry to learn that you were dissatisfied with the claims process. Typically, Travelex claims department has a reputation for being fair and prompt. In the future, please reach out to InsureMyTrip and request a customer advocate. Our customer advocates can assist customers with submitting claim documentation, and can attempt to expedite the claims process.

Best money spent for something you hope you never use! The last 2 cruises we have been on, a passenger has had a heart attack, and was taken off the ship prior to returning to the original port. One evacuation was performed by ambulance, the other by helicopter. I can't imagine the costs involved. Hope they had trip insurance.

The first Allianz representative I spoke to told me there was no record of my policy when I provided my name, email, and phone number. Once I reached someone who knew what they were doing, the service was great.