I've just activated a new straight talk phone, and I'm trying to set up an online account. Everytime I try to login it asks me to reset my password, and when I reset my password, it gives me an error "There was An error retrieveing Account Information". I'm unable to see my account information or airtime balance. Any help would be appreciated. Thanks.

Hi Will. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.