NKD wrote on Aug 10, 2012, 06:31:This has nothing to do with just hijacking accounts, bug exploits, keylogging people, or any of the excuses dreamed up by incompetent users. It's an actual unauthorized access of their databases that occurred on or around August 4th. Nasty bit of business.

That's really the problem though, no one knows. The FAQ says they detected the intrusion on August 4 but that means nothing, it could have been done pre-launch Diablo 3 for all we know. The bottom line is that it's really difficult (now more than ever) to blame users when Blizzard itself has very serious security problems. They just leaked their north american customer database to the world, the liability issues could be problematic.

On a personal note I'm interested in how exactly this was accomplished. Post Sony hack, most networks at large companies these days are segregated enough that you can't simply hack a web server to obtain access to an internal database server. I doubt we'll ever hear the details but it would be really neat to hear how this was accomplished.