BPM and IT Cost Reduction: A Well-timed Challenge

BPM and IT Cost Reduction: A Well-timed Challenge
Diego Passadore and Eugenio Garcia discuss BPM as a tool for IT cost reduction by exploring a specific case involving a license management process at a leading knowledge-based software development tool provider. The company had recently established new bases of operation in several locations and decided to automate what had previously been a manual operation. Read about their successful BPM initiative and the resulting cost reduction benefits.

Diego G. Passadore

Diego G. Passadore is a seasoned IT executive, with over 30 years of experience working in six Latin American countries. He has been an International Consultant for the World Bank, a consultant for national and international projects at IDBank, and Technical Advisor at Central Bank of Uruguay, as well as IT Consulting Director at a large-scale banking institution. At present, he is the CEO of the management & systems consulting firm Lighthouse. Passadore has lectured at multiple conferences since 1985, at seminars and universities, and he is the author of articles in several specialized magazines in Europe, the U.S. and Uruguay. He is a graduate of Computer Science Engineering from the University of the Republic of Uruguay, and he has also attended several post-graduate courses, including BAI Graduate School of Bank Operations and Technology of the Bank Administration Institute at Vanderbilt University. He is an active member of the Uruguayan Engineers Association since 1981, and he currently resides in the city of Montevideo. His interests include BPM, business rule systems, IT management & strategy, and the business value of IT initiatives.