Hotel Dna Software Inc

The hotel a focus on Hotel Hero in August and noticed dramatic results. The data displayed was supplied to Hotel DNA by the property from their IHG customer surveys.

The hotel reduced their number of guests reporting problems because they were able to follow through on the reported issues. Issues were not lost, dropped, or forgotten. They were addressed by the staff and the guests noticed the difference and reported it on their surveys. For more information you can visit their website at www.hoteldna.com