Pay for travel with an AT HOP card

Pay for the bus with cash

All buses accept cash for payment of fares. When boarding the bus, have your fare ready to give to the bus driver. Exact change is appreciated, but small notes can usually be accepted, and change given.

Pay for the train with cash

No tickets are sold onboard trains. Auckland trains operate on a pre-pay system, you have to have a valid ticket before boarding a train. Purchase single-trip paper tickets from the ticket and top-up machine or Customer service centre at all stations before you board the train.

Single-trip paper tickets must be used within 2 hours of purchasing your ticket from the ticket and top-up machine.

The origin and destination on the ticket must match your physical trip as you need to have a valid, pre-purchased ticket before boarding the train or you will be required to purchase the penalty fare. The penalty fare is the penalty for not pre-purchasing a ticket or tagging on an AT HOP card before boarding the train.

Group train travel

Group travel passes are available to schools, institutions and organisations wishing to travel by train. To purchase, email us at GroupTrainBooking@at.govt.nz two weeks prior with the following information:

Ticket conditons of carriage

Pay for the ferry with cash

All ferries accept cash payment for fares. Eftpos and credit card facilities are also available. Tickets and passes can be purchased from ticket agents and in some cases on the ferry itself. Outside ticket office hours you will be able to buy most ticket types on board.