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Like Fullmoon, Masami can also be childish at times but when it comes to work she is a great and unique manager. In the anime/manga, she is assigned to take Mitsuki's (Fullmoon's) interview in which she gets confused. Later on, it was explained by Mitsuki and Takuto (in his plush form) that Mitsuki can transform into Fullmoon. Wakaoji, Mitsuki's doctor, doesn't agree with the fact that Mitsuki can turn into a sixteen-year-old girl and wants to become a popstar/idol. On the other hand, Masami notices that Wakaoji was a member of ROUTE: L. However, she doesn't recognize Takuto for some reason when he is in his human form (in anime).

She is supportive and protective towards Mitsuki and she is like a mother, sister, and friend to her and cares dearly for her. She seemingly develops an affection towards Wakaoji though they further don't go on with their affection in any scene. In the anime, she was once mistaken to be Wakaoji's fiancée by Mitsuki's maid and had to compete with her for who is worthy to be Wakaoji's wife. Wakaoji and Mitsuki are rooting for her, despite the fact Masami isn't good enough to be handed a house to (alone).