NJ.com member reviews
(1)

Stay away!

This post does not apply to everyone who works at JFK Hartwyck.

Please do not leave your loved ones here. I can't express how poorly patients are treated by the staff. During my visits I see the nurses/assistants aggressively snatching the elderly patients up from their seats. These patients are on walkers. A friend of mine is under hospice care at JFK Hartwyck and she has lost her ability to feed herself. The nurses place her food under her face and walk away. We go in as often as we can to feed her. Many times she has food all over herself and is really dehydrated. A few patients told us she was not being fed and they were concerned. The nurse threatened to move one of the patients if she kept complaining to us. I personally have witnessed how nasty and rude the staff is here. They are clearly there to only collect a paycheck. They don't sympathize, they don't feel, they don't care. I will not stop at this review and will move forward with a formal complaint to the state. This is unfair treatment, it is unjust and something will be done.