Two weeks have passed since Microsoft launched Windows 10, and those who upgraded from Windows 7, 8 and 8.1 started installing the first updates. All things were good until they’ve “met” the KB3081424 update, which should have enhanced the functionality of the new operating system. Unfortunately, the over-the-air update is sending some computers into an endless boot cycle.

According to some reports, many users complained that the KB3081424 update, which was launched last week, forced their computers into an endless loop or crashes, after reaching a certain percentage. At that point, instead of continuing with the installation, the update freezes and the users see a message saying “We couldn’t complete the updates, undoing the changes”.

The error causes the computer to reboot endlessly, rolling back the update to the beginning and starting the installation once again. It’s an endless cycle which can’t be prevented and it’s very frustrating. One user wrote on the Microsoft Community forum the following: “Downloads, reboot to install. Gets to 30% and reboots. Gets to 59% and reboots. Gets to 59% again and then states something went wrong so uninstalling the update … This happens without fail, every single time”. More users added that they’ve had enough of this problem and they’re hoping that Microsoft will fix the issue in short time.

Unfortunately, the solution hasn’t come from Microsoft, but from other users that are very active on the company’s forums, and they said that the only way to fix this problem is by going to the Windows Registry to delete a file that controls the Settings and Programs.

If you’re not an expert, you shouldn’t try to play the doctor, because you might mess up your computer’s Registry and damage your system. And you won’t have any other option but to reinstall the previous Windows version, then upgrade again to Windows 10.

The new OS came with a new user interface, it introduced the Microsoft Edge browser and brought back the Start button, which was removed in Windows 8. The users will be able to upgrade for free until July 29, 2016, but the condition is to have a license for Windows 7, 8 or 8.1.