This work-based qualification is aimed at learners who are working, or want to work, directly with clients in organisations providing advice and guidance services. This will provide a firsthand insight in to the principles and process of Advice and Guidance services and will aid career progression. It can provide more opportunities for employment at the Citizens Advice Bureau or within education, training or counselling.

Components

NVQ Certificate in Advice and Guidance Level 3

Awarding body

EDEXCEL

Overview

Industry recognised certification for experienced service providers

Duration

12 month minimum

Requirements

To complete this qualification, candidates must achieve 21 Credits from a choice of units specialising within your service sector.

To achieve the Advice and Guidance full Level 3 qualification, learners must complete a minimum of twenty-one credits. The learner must achieve twelve credits from units at level 3 or above; twelve credits must be completed from Group A Mandatory Units and the remaining nine credits from Groups B.

Group A - Mandatory Units

QCF level

Credit

Establish communication with clients for advice and guidance

3

3

Support clients to make use of the advice and guidance service

2

3

Review own contribution to the service

3

3

Understand the importance of legislation and procedures

3

3

Group B - Optional Units

QCF level

Credit

Develop interactions with advice and guidance clients

3

4

Interact with clients using a range of media

2

3

Assist advice and guidance clients to decide on a course of action

4

3

Prepare clients through advice and guidance for the implementation of a course of action

4

3

Assist clients through advice and guidance to review their achievement of a course of action

4

3

Negotiate on behalf of advice and guidance clients

5

5

Liaise with other services

3

3

Liaise with other services

3

3

Enable advice and guidance clients to access referral opportunities

3

3

Provide and maintain information materials for use in the service

4

3

Identify and promote the contribution of Careers Education Guidance (CEG) within the organisation

5

4

Promote Careers Education Guidance (CEG)

3

3

Facilitate learning in groups

4

3

Advocate on behalf of advice and guidance clients

5

6

Prepare to represent advice and guidance clients in formal proceedings