Two examples of SETA feedback reports addressing learning programme approval and a free alignment matrix tool. Skills providers can avoid common errors by referring to precedents and ensuring they are correctly prepared.

Submitting Content for Programme Approval?

Examples of reports from SASETA and SSETA, show what they look for and the direction provided for successful remediation:

Reports detail why the two providers weren’t recommended for accreditation

how SETAs advise on resolving compliance issues.

SETA reports list actions to be taken by providers based on the 8-core criteria.

SETA Role, Education Ethos and Conventions

SETAs play a developmental role – key to this role is to add value to providers and facilitate their effective entry into the capacitation of the respective SETA sector.

SETAs are often criticised for being extremely difficult and pedantic to deal with. We find conflicting instructions, delays and poorly trained SETA staff who fail to understand the legislation and industry challenges faced by providers.

However, SETAs must assume that prospective training providers possess an inherent knowledge of education and it’s conventions. Where gaps are evident, their role is to ensure providers address these gaps. SETAs cannot show leniency of licensing (accreditation) and allow the market to mistrust the quality of training.

SETAs protect the public from unqualified opportunistic providers. If your learning material was rejected because the content did not include a moderators guide -the SETAs role is to point that out and ensure you are clear on it’s function and value.

As skills provider, the responsibility is to develop the guide. Although the SETA will explain why this guide is essential – their responsibility is not to provide you with step by step instructions on how to construct the guide. As provider, you should understand that moderation is a logical learning value chain feature.

SETAs are inundated with applications from opportunists. The development role doesn’t extend to hand holding potential market players, but in servicing reputable providers who understand market constraints and learning principles.

No member of the public should attend training by a provider who was given easy entry.

Not all organisations who want to become accredited – will be accredited.

As more providers enter the skills market, so standards must be raised in order to improve quality of delivery. This fosters positive market expectations. Providers must be accountable to the people they service.

Education systems will crumble if no return on investment is evident over time. When this occurs, training organisations have to resort to expensive and time-consuming marketing strategies in order to constantly appeal to a new market as they have no satisfied returning clients.

Read the SETA reports below to avoid making the same mistakes.

What does a typical SETA Accreditation Report Cover?

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SETA Feedback and Remediation

Reports are snag lists specifying exactly what must be corrected to meet quality assurance requirements.

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Comments (9)

This 7Sundays website may be the most useful tool in South Africa for finding one’s way around the NQF and its associated systems – because it pulls generic info onto one site; it’s attractive & user-friendly too.