TripAdvisor Traveler Rating:

3.05Cleanliness

3.05Location

1.05Rooms

4.05Service

1.05SleepQuality

1.05Value

1.05

“Extremely Dissappointed”

Jul 16, 2013Carolyn R, Pendergrass

Ramada Corp. Needs to do a surprise visit to this particular hotel. I couldn't believe this was a Ramada. Every time I've stayed in a Ramada, it was a pleasant stay. I was scared to death here! Felt very dirty due to the extremely old and damaged furniture. Ex: table was old and full of scatches! Chairs old and had stains with what appeared to be cigarette burns. This was supposed to be a non-smoking room but smelled like smoke. We went out and bought air freshener to spray. Tub full of scratches and old. The headboard was obviously for a king bed originally and replaced the mattress with a queen which left a big open space of headboard with no mattress. The lights on each side of the bed did not work. The room's carpet looked like it had been there from the 70's. The room made you feel like you didn't want to sit down even though the room had been cleaned. The lobby needs to have the ceiling so as the old pipes are not showing. It appears it was painted white to try and cover up. Luckily our plans changed and we had to leave the next morning. We will never stay here again and will certainly let our family and friends know they should choose another hotel. Ramada has always provided a great place to stay but this Ramada Antioch, California hotel is a sad example of your hotels!