Online Counselling

Online Counselling Now Available:

At Mindful Living and Wellbeing we aim to offer services that are flexible and tailored to your needs. We offer online e-therapy services as part of our flexible service delivery options.

Online E-therapy may be suitable where you find it difficult to attend in person, are short on time or you just prefer some flexibility in how you access services.

Accessing Our E-therapy Services:

If you are interested in accessing our services online, please contact us to discuss your needs and to book an appointment. We are happy to answer your questions and ensure that you have what you need to make the most of e-therapy.

Medicare Rebates and other funding for Online Counselling:

Medicare rebates are available for online counselling services in certain circumstances, and where you have a valid G.P referral. Medicare rules require that you attend the first session in person and up to 7 other sessions can be offered online. Eligibility for online e-therapy services funded by Medicare is also based on your location, so please contact us if you are interested in online e-therapy.

If you are not eligible for Medicare rebates, we can offer online e-therapy in a private fee for service arrangement.

Please note that VVCS, TAC, Worksafe and some other funders do not provide funding for online services.

Technology Requirements for Online E-therapy:

To access our online services you will need an internet connection capable of video calls. We will provide you with an online meeting appointment with a link to an online “room” that we use to meet. You are advised to consider using headphones with a microphone, to reduce background noise and to promote privacy. It is recommended that you locate yourself in a room with a closed door so you can get the most from your session.

You will meet with your counsellor online and we can also share with you documents and diagrams as needed. At our end, we will ensure your privacy by utilising secure technology, headphones and a private room. We can provide basic guidance in using our online meeting space and we can point you in the direction of technical support if needed.