Welcome to RGS Financial, Inc.

RGS is proud of its ability to exceed clients’ expectations by providing an array of solutions—solutions for both clients and their customers. As a recognized industry expert in the BPO and ARM industries, RGS strives to always offer superior solutions to clients, their customers, and to our valuable RGS employees.

RGS is a leading nationwide provider of call center solutions. RGS provides the highest levels of customer service through advanced call center technology and exceptional business compliance practices. RGS understands the importance of protecting our client's image and brand; therefore we endeavor to treat each customer ethically and with the upmost respect.

RGS has zero tolerance for unethical and impolite business practices. RGS takes great strides to ensure that company ethical and compliance standards are consistently met. RGS' reputation, innovation, and experience allow us to consistently offer the best outsource solutions possible.

RGS is committed to:

Clients whom we service

Clients’ customers with whom we engage one-on-one

Valued employees

Data security, privacy regulations, and compliance

RGS was founded in 2005. Corporate offices are located in Richardson, Texas, a suburb of Dallas.

RGS is certified as a State of Texas Historically Underutilized Woman-Owned Business.

“I want to give kudos to Tracy who was so great handling my account. He allowed our office gal to explain that it is hard to reach me. When I asked him to not call me at work he readily apologized and meant it sincerely. I realize he has a job to do . . . and it made it much easier for me to get this debt resolved. People like Tracy are definitely an asset in this type of field. I am a corrections officer and I know a professional when I talk to one. Thank you for not making me feel like a low-life because I had an outstanding debt.”

A Satisfied Customer

“Tasha is a kind, compassionate and lovely person whose intelligence provided me with enough confidence that I just committed to over $300, that had she not called me, I would not have paid. I would have filed bankruptcy, but I can’t let Tasha down. Please give her a bonus, because if you don’t, someone else might. I don’t know her personally; I’m just another number on the list, but, she should be recognized.”

Lisa B., a Satisfied Consumer

“We have been working with RGS on our overdrawn deposit accounts for over two years. RGS has retained almost half of the accounts we send them. Their efforts have been instrumental in helping us significantly reduce our charge-off dollars.”

Dennis Schenk, Vice President of Operations, Associated Banks

“RGS promotes an environment of excellence and hard work. They are a great blending of the loyalty and appreciation you'd experience in family-owned business combined with the professional standards and practices of a corporate environment. I am grateful to be a part of the RGS team.”

Lani

“Thank you so much! I can't tell you how much that means to me and my family. You and RGS Financial have changed my perspective on debt collection agencies. Your prompt, professional responses and willingness to look at me as an individual show that you guys actually care about consumers and not just making money. Again, thank you so much.”