Product Details

Vendor Details

simPRO Group

simprogroup.com/au

Founded 2002

Australia

About simPRO Enterprise

simPRO Enterprise is job management software designed for trade and service industry businesses managing complex project and maintenance jobs.
With extensive features for estimating, maintenance and project management, paired with smart, efficient scheduling, seamless field connectivity, on-site invoicing and payment and more, Enterprise will guide your business to provide exceptional service, and maximise your efficiency and profitability.

simPRO Enterprise Reviews
Recently Reviewed!

We have been very pleased with the performance and service provided by SimPro.

Jan 13, 2018

David Oliver

Solutions Team Leader

Valued

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Pros: An extremely customisable tool which can be tailored to fit each business¿s requirements. It¿s modular design means you can build in as little or as much as you need.

Cons: It is a complex tool to set up at the start but that¿s why SimPro always support your implementation in the first week as part of the package.

Great piece of software - recommended to several clients.

Jan 11, 2018

Tim Baum-Dixon

Senior Manager

Shorts

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: Allows businesses to track profitability by Job and links with accounting software like Xero.

However, real power is that it completely organises the business and deals with all the annoying admin. This allows a business to grow without adding the extra admin.

Overall: Need to be committed to change and get buy in from everyone involved to make the most of its functionality.

The best software I ever got, been using a year and has transformed my business.

Jan 11, 2018

Carl Vink

Managing Director

GA Electrical & Mechanical

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

Pros: I have tried all of them and this is truly cloud based, it keep all my suppliers, customers, employees and subcontractors details in one place and tracks all reminders like contracts and certificates and suppliers insurances and training need.
The quoting system is the best we have used and it produces great looking quotes very easily.
Once you have secured a project costing a job from labour to materials and subcontractors is effortless. We use it for jobs from £75 to £5m and everyone in our business loves it.
It give you complete visibility on profit and costs.
We also use it to create all purchase orders, subcontract orders and everyone in the business does there time sheet on it, my payroll now takes 60 minutes as opposed most of the day.

We have saved more than the cost of this software in admin costs alone, the pricing model is great as you can kick off for just £70 per month.

We all invoice and raise progress applications on it and do all our debt collection.

We also manage our vehicle fleet, plant and have clients who log in to give us work and also monitor their assets we maintain.

It has a task feature which is average and we don¿t use it for project management as there are much better free online soltuions for Gantt charts etc.

It is very powerful and so will seem daunting for smaller companies And technophobes, but in reality I taught my 10 year old to use it in 5 mins.

I used Trimble before this.

Cons: Word processing could be slicker but there is an easy Work around.

Rest of bugs they have resolved, it gets constant updates and upgrades.

Transformational. Easily the most impressive application I've come across in recent years.

Love that it enables a large 'estate' of technical (installed) assets / equipment (v high value) to be managed, and scheduled for an ongoing programme of maintenance - is a huge value add for a technical service contractor to be able to offer this to an 'end-customer', who often has no means of effectively managing own asset register / 'estate'.

Powerful MI to model, refine ' improve profitability job by job; by line of business.

A perfect job costing and project management system for trades and the construction industry

Jan 11, 2018

Guy Earnshaw

Sales manager

BlueHub

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: The project costings, scheduling and industry-specific features such as, CIS, supplier catalogs and asset management - makes it the ideal software for SMEs in this space. It's also the most comprehensive job costings app for Xero and QBO.

Overall: SimPro is a large feature-packed system, so the learning curve is quite steep - to SimPro's credit they have a very well designed extensive training process, which covered everything.

Fantastic, business has been able to grow with zero additional admin cost.

Jan 11, 2018

Verified Reviewer

11-50 employees

Used the software for: 2+ years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The system is user-friendly and very easy to navigate.

They have a great support team that are always available. An open API has allowed us to link the system with other software like Xero, Ground Plan and especially Allsaved Mobile.

Cons: The schedule needs work.

Overall: Too many benefits to outline. it has helped us streamline our business and really push forward. I cant recommend simPRO enough. Now that more features are being developed it is getting stronger and stronger,

NOT a project management software

Dec 21, 2017

Verified Reviewer

Construction, 11-50 employees

Used the software for: 6-12 months

Reviewer Source

Source: GetApp

1/5

Overall

1
/
5

Ease of Use

1
/
5

Features & Functionality

1
/
5

Customer Support

1
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Can not say we had any pro come from using simpro very much let down. Plenty of other software packages out there

Cons: Would not recommend to anyone to use. we operate as a commercial electrical company with 20 employees and it could not project manage our work.

Why do not publish negative reviews

Dec 19, 2017

Akbar Hasan

Accountant

IT

1-10 employees

Used the software for: 1-2 years

Reviewer Source

Source: Software Advice

1/5

Overall

1
/
5

Ease of Use

1
/
5

Features & Functionality

Comments: Rubbish, only recommend to my enemies!!

Cons: Brandish tiles such Profit and loss, COGS not that software support have any idea what any of it means, even the booking is way to complex

Great for tracking jobs

Nov 07, 2017

Paul Harty

Director

Laser Electrical Greensborough

Used the software for: 2+ years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: Easy to use lots of time-saving features , Staff learn very quickly .
Great for sending customers reports / photos

Cons: Some days it runs a bit slow have to wait for jobs to update ,need to have a good internet connection

We have been able to increase staffing numbers and turn over without increase admin

Nov 07, 2017

Andrea Lovell

Owner

Heron Plumbing

Used the software for: 2+ years

Reviewer Source

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

4
/
5

Value for Money

Pros: Its easy to use, our staff can use it on the road. we can invoice same day. We can import supplier invoices directly into our cost centre

Wonderful software, and even better support team!

Oct 23, 2017

Jaron Rogers

Safety Officer

Frontier Electric

Utilities, 1-10 employees

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The amount of time reduced by using SimPro was amazing. Very effective software. We use it pretty much every day now, and it has made communication between administration and field workers much more simple.

Overall: We reduced our invoice if time by a lot and the software has made it tremendously easier to schedule jobs and creat quotes. Having the ability to do most of the invoicing work on the job site is very helpful.

simPRO is a great tool.

Aug 17, 2017

Lisa Farrugia

Key Account Manager/Supply Chain Manager

DESIGNA Access Corporation

Information Technology and Services, 11-50 employees

Used the software for: 2+ years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I have found simPRO to be a very easy to use program. All our needs are looked after with the one product.

This product is transparent and very easy to use, so much support is available.

Jul 24, 2017

Pauline Message

Administration

Ampt Electrical

Electrical/Electronic Manufacturing, 11-50 employees

Used the software for: 1-2 years

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Every thing is traceable, if you make a mistake you can easily fix it, being able to import and export information via csv files is time saving, it is a great compliment to Xero software

Cons: I would like to be able to go back a screen by pressing the back arrow. It would be good to be able to copy & paste jobs and cost centres when scheduling staff timesheets

Overall: Being able to record, trace and update all invoices, stock movements and payments etc

Excellent!

Jul 14, 2017

Paul Christie

Owner

Casalite Electrics

Electrical/Electronic Manufacturing, 1-10 employees

Used the software for: 2+ years

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I'm a big fan of simPRO. Its flexibility allows me to complete quotes, invoices while I'm out of the office (which is often these days). It streamlined our operations, which reduced the need for additional office staff and ensures my technicians stay out on the road.

Cons: I heard they haven't brought simTRAC to the US yet but hopefully it'll happen soon enough. But I guess you can still track them when they get on-site etc so at least that's helpful.

Overall: I get to travel the world without worry about how my company is getting along back in Australia. It's streamlined my entire business, where-as before I felt glued to my office desk, now I have the freedom and still am able to manage my company back home.

Its Easy to use and great to update time sheets on.

Jun 21, 2017

Savannah Grine

Trainee

Novocastrian Electrical

Used the software for: Less than 6 months

Source: Capterra

5/5

Overall

3
/
5

Ease of Use

5
/
5

Features & Functionality

3
/
5

Customer Support

5
/
5

Value for Money

Pros: Easy to use, Able to update time sheets and look for jobs, I think that many companies will benefit from Simpro.

Cons: When it freezes up or doesn't load at all, its frustrating because i have to start all over again, simpro is overall a good website to use

Good support. Good functionality. Easy integration with Qbo

Jun 16, 2017

Megan Boswell

Owner

Lovely Landscapes

Used the software for: 6-12 months

Source: Capterra

4/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

4
/
5

Value for Money

Pros: Easy to schedule my Service jobs and recurring jobs. Invoicing takes no time at all. Quotes are easy.

Cons: Inventory management is difficult in my business. Also forgot to hit save a few times and lost my quote. Learnt that lesson!

Vendor Response

by simPRO Group
on June 18, 2017

Thanks for the feedback Megan! Please let us know if you'd like our Customer Success team to work with you to see if we can make inventory management smoother for your business.

Excellent - couldn't work without it

Feb 19, 2017

James Mahoney

Mahoney Plumbing

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: The system is fantastic - we were drowning in paper work previously. It's very easy once you get a handle on everything, which is easy with the training SimPRO provides. All my boys know exactly what jobs they need to do everyday and they can even pick up and parts they need while on the road. I'm no longer being ripped off by my suppliers either!

Vendor Response

by simPRO Group
on June 18, 2017

Hi James, thanks for the feedback! Glad to hear our software is working as intended.

Mixed

May 03, 2016

Damien sfetcopoulos

director

Auselec Pty Ltd

Source: Capterra

2/5

Overall

2
/
5

Ease of Use

1
/
5

Customer Support

Comments: Have been along term user after countless bugs and software update floors i am sad to say it time to move on as the product is no longer supported properly and only focused on new sale not maintaining the existing clientd

Vendor Response

by simPRO Group
on January 29, 2018

Hi Damien,
Thank you for your simPRO review. We appreciate your feedback. A simPRO representative will be in contact to discuss your feedback and to assist with the software requirements for your business.
Kind regards,
Belinda Kelly
PR & Communications Manager
simPRO Software