Phase One

Within 24 hours of placing an account, the following will happen:

The first of four letters is sent to the debtor via US Mail. Your case will be placed into the workload of one of our on staff collectors. Our collector will attempt to contact the debtor and produce a resolution to the matter. Expect our collector to place daily phone calls, the first 14 to 21 days, in an attempt to contact the debtor. If all attempts to reach a conclusion to the account fail, we go to Phase Two where we immediately forward the case to one of our affiliated attorneys, located within the debtor’s jurisdiction.

Phase Two

Upon our office sending your case to one of our affiliated attorneys, you can expect the following:

The receiving attorney or one of his staff members will immediately start attempting to contact the debtor via the phone, in addition to the series of letters. If all attempts to reach a conclusion to the account continue to fail, we will send you a letter explaining the issues surrounding the case and what we recommend for the next and final step.

Phase Three

Our recommendation will be one of two things.

If after a thorough investigation of the facts surrounding the case and of the debtors assets, we determine the possibility of recovery is not likely we will recommend closure of the case. You will owe nothing to our firm or our affiliated attorney for these results.

If our recommendation is litigation you will have a decision to make. If you decide not to proceed with legal action we will drop the case and you will owe our firm or our affiliated attorney nothing. If you decide to proceed with legal action, you will be required to pay the upfront legal costs such as court costs, filing fees, etc., these fees vary depending on the debtor’s jurisdiction. Upon payment of these funds, our affiliated attorney will file a lawsuit on your behalf for all monies owed including but not limited to the cost to file this action.

If our attempts to collect via litigation fail, the case will be closed. You will owe nothing to our firm or our affiliated attorney.