Increased brand exposure

Social Networks Guests share on Facebook reviews, postcards, places, check-ins and more under your brand name. They may leave a review about your property on Trip Advisor.

Trip Journal Clients can share their great experiences with pictures and notes on a webpage on your domain name. By sharing it with their friends on various social networks, they send traffic to your property website.

FREQUENTLY ASKED QUESTIONS

What does the price for the Hotel mobile solution include?

A one-time setup fee covers:

Creation of the mobile application for iOS and Android based on your requirements

Application testing & validation

App Store and Google Play submission

Cloud-based CMS training for your staff

A reasonable monthly license fee is charged depending on the size and number of properties.

Feel free to contact us at sales@mtrip.com to get a quote for your project.

What is the implementation flow?

You will have a dedicated project manager who will guide you through the entire process. He will send you all the required resources for branding your app (app icon, welcome screen, app color scheme) and app meta data (app name, description, keywords, etc.).

To maximize your brand’s visibility, the app is published under your name, therefore you will need to create an iTunes Connect and a Google Play account.

The project manager will do a one-hour training session on the cloud-based CMS to show you how easy it is to add and update your property’s information.

The final steps are, for us to send you a test app to validate your app and then we publish your app on the App Store and Google Play.

Feel free to contact us at sales@mtrip.com if you have additional questions about implementation.

How long does it take to have an app up and running?

Approximately 3 weeks depending on your time frame.

What do I have to provide in order to launch an app?

You will have to provide us with branding elements (app icon, welcome screen, app color scheme) and your app’s meta data (app name, description, keywords, etc.). You will add information about your hotel in the cloud-based CMS and you are ready to go!

How does it integrate in my day-to-day operations?

You can access the cloud-based CMS at anytime to update your property’s information (restaurant’s menu, special offers, prices, etc. ). The updated information is then sent to all mobile app users.

How will your guests get your mobile application?

You can promote your mobile application online (website, social networks, confirmation emails, etc.) and within your property (front desk, room, restaurant, etc.) to get awareness from your guests. They will be able to download your app directly from the Apple App Store or Google Play by doing a search or scanning a barcode.

What kind of reporting tools do we provide?

We integrate Google Analytics in the mobile app, which will provide you detailed information about your guests (country, language, devices, etc.) and how they use the app (number of downloads, number of sessions, sessions duration, popularity of the different app screens, sharing events, etc.).

Where does the travel guide content come from? What is the coverage? What does it include?

The travel guides we provide include a large number of places (attractions, restaurants, bars, shopping, etc.). The content is a mix of editorial content, user generated content and creative commons content. We cover many destinations and can add additional destinations on request.

Feel free to contact us at sales@mtrip.com for additional information about the travel content.

How flexible is the app in terms of branding, features and additional requests?

The welcome screen, icon and logos are customized for every mobile app. The part of the app covering your property is fully customizable in both design and content. If you need additional branding or other features, please feel free to contact us at sales@mtrip.com to discuss your requirements.