Customer Sales Associate at Chevron – USA

Chevron is one of the world’s leading energy companies, with approximately 60,000 employees working in countries around the world. We explore, produce and transport crude oil and natural gas; refine, market and distribute fuels and other energy products; manufacture and sell petrochemical products; generate power; and develop future energy resources, including biofuels and geothermal energy.

Job Details:

Job title: Customer Sales Associate

Location: Louisville, Kentucky, United States

Chevron is accepting online applications for the position of Customer Sales Associate located in Louisville, Kentucky through December 23, 2016 at 11:59 p.m. (Eastern Standard Time). .

Responsibilities for this position may include but are not limited to:

Provides customers practical business solutions over the phone through experience, networking and good problem-solving techniques.

Works in a team of 6-8 Customer Sales Associates supporting the business of the Global Lubricant’s business unit.

Meets customer expectations within the established operating guidelines of the business.

Responsible for building and maintaining strong relationships with customers while executing financial transactions in the areas of pricing and billing.

Monitors tracking and measurement systems for selective discount programs and recommends actions to Sales Managers as a result of data analysis on pricing, profitability, product availability and customer profitability.

Manages billing process and exceptions for all products and solutions, including clearing all pre-processor edits through SAP and supporting systems.

Proactively monitors and audits billing documents for accuracy and timeliness.

Teams with credit and receivables group on outstanding receivables.

Manages cancel and rebill process to minimize number of rebills, evaluating alternatives to find least expensive way to get the product to the customer.

Advises customer on margin.

Manages buyback processes for appropriate market channels. Ensures direct and marketer customers are in alignment throughout the buyback process to minimize revenue leaks.