Security and Ethics

PowerLoungeCasino is well-known for its outstanding reputation in the industry and among the customers as we value most of all the honesty and reliability when it comes to online entertainment. We maintain a transparent, secure and fair gaming environment, and enjoy long-lasting relationships with our players through our commitment to the excellence in customer service and support.

Whether you are looking to play for fun or for real money – PowerLoungeCasino is one of the safest and most stable online gaming solutions.

Our outstanding security and ethics level is achieved through the following factors:

1 Compliance

PowerLoungeCasino abides by the laws and regulations of the jurisdiction where it does business.

2 Certification

PowerLoungeCasino operates under gaming license 8048/JAZ issued by the government of Curaçao.

3 Accountability

In order to constantly improve customer confidence in the soundness of our gaming system, PowerLoungeCasino makes its systems, algorithms and practices accessible for inspection and review by any legitimate gaming commission or government authority.

4 Confidentiality

Player accounts, transactions and other historical information of all customers are confidential and will under no circumstances be made available to any third party unless the account holder agrees. The games are server executed to prevent fraud and tampering. All events (such as debits and credits to your account) are saved in a highly protected database to prevent loss of data should the Internet connection go down or if a client's computer for some reason enters into a failure state.

5 Integrity in Advertising

PowerLoungeCasino is always honest in all advertising and promotional efforts, and also publishes only accurate information about its processes. Gaming and wagering rules and registration procedures are made available to the public online. Additionally we follow a Code of Regulations in the administration of games and support for our customers.

6 Limiting Access by Minors

PowerLoungeCasino ensures to prohibit minors from accessing its gaming system by following the "know-your-customer" rules. These controls necessitate customers to declare that they are of lawful age and PowerLoungeCasino establishes reasonable measures to verify this information.

7 Controlling Compulsive Gambling

PowerLoungeCasino is a committed company at detecting and preventing compulsive gambling. Our procedures include fulfilling our customers' requests to suspend or close their player accounts at any time, establishing payment limits and analyzing gambling patterns.

8 Banking and Transaction Processing

PowerLoungeCasino performs its financial dealings in accordance with the accepted standards of internationally recognized financial institutions. PowerLoungeCasino adheres to all of the jurisdictional laws pertaining to financial reporting.

9 Payouts

PowerLoungeCasino preserves customer balances in cash, or cash equivalent. In addition, PowerLoungeCasino is dedicated to prompt payment of all customer payouts.

If there is an issue not addressed here, or if you require any clarification regarding the above points, please do not hesitate to contact us at any time.