Business Intelligence Analyst

Job Locations
US-MA-Cambridge

Category

IT/Technology Management

Overview

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

About This Role:

This is an exciting time to join Forrester’s business intelligence team, as Forrester is expanding the use and usability of its BI platforms. This position will be a critical part of that expansion, as you will work with corporate business and technology leaders to improve business insights. It requires great business acumen, an understanding of traditional business intelligence tools and techniques, and the desire to expand your skills by learning how to incorporate into Salesforce reporting. The ideal candidate is self-motivated and possesses a passion for leveraging data to deliver business value and drive efficiencies, an affinity for technology, and a creative approach to problem solving.

Responsibilities

Manage requests from business stakeholders for both the data warehouse and Salesforce reporting.

Build and maintain reports, views, and dashboards for a wide audience of business users (sales, finance, marketing, client services) in Salesforce.

Provide premium support for power users on reporting systems.

Proactively identify business reporting challenges, and work with technology partners to devise and deliver solutions.

Play a critical role in the implementation of and transition to the next generation of BI tools at Forrester.