On-Site Software Management, Training & Support Services

It's important that your employees have the most updated software (including the crucial security patches), that they are well-trained on the software productivity tools such as Microsoft Office applications and that your software licenses are current. Free yourself from this critical but mundane administrative work by letting SMaRT provide your desktop IT support.

Having Trouble Keeping All Systems Software Up-To-Date?

Today's computing environments include a wide variety of computing hardware, software and handheld mobile devices. At the same time, these IT systems are more crucial to your business success than ever before. Like many of our clients, you are probably challenged with how to effectively manage, support, and secure these environments to ensure productivity while driving down costs. That is where SMaRT can step in to help you achieve software nirvana.

SMaRT Experts Deliver Professional On-Site Desktop Support Services At Your Company

SMaRT offers 100% backup coverage for your deskside computer systems. We have high service level objectives and we guarantee our work. SMaRT remotely monitors your IT system 24/7 and takes proactive and reactive measures, so you can focus on running a successful business instead of on mundane elements like computer backup needs. If an emergency arises, SMaRT break/fix technicians can be at your location quickly, where we will be restoring your lost information. While on your premises, certified engineers will inspect vital IT systems, advise you on proper maintenance, and even manage updating and securing your system.

Desktop IT & Software Support Expertise That Delivers Real Results

SMaRT is there to ensure you entire IT infrastructure, including PC hardware, application software, peripherals and networking equipment are always up and running at an optimal level.

Preventive maintenance

Warranty service

Break/fix support

Deskside technician support

Remote support

We also provide ongoing install/move/ add/change (IMAC) activity. For operating system and application software, we distribute patches and upgrades both for onsite and remote end users.

SMaRT Desktop Support Services Save You Time And Money

SMaRT offers a plethora of deskside software and support services at a very cost-effective price, and we follow ITIL-based processes for the highest quality of service. We take care of everything from monitoring computer networks, managing hardware and software, and maintaining network security. We keep your IT systems up and we keep them safe, so you can focus your time and energy on running a successful business.

Call For The Best Desktop Support Service – It’s The SMaRT Choice

When you choose SMaRT, you're choosing 13+ years of experience, an extensive portfolio of desktop software and support services, and a history of successful, long-term client relationships. SMaRT wants to be your desktop IT support partner of choice. Call 312-612-8200 now to learn how SMaRT delivers exceptional services while saving you money.