With implementation beginning in September 2015, the full offering will be live later this month, allowing the company to improve how it services its 200,000 plus customer base, through improved track interactions, management of workflows and security of customer information.

“The Bank needed a solution that could integrate information from the previously-siloed systems across every customer touchpoint to deliver a single view of the customer,” Beyond Bank CIO, Robert Aitken, said.

“The solution also needed to integrate with the bank’s core banking system to simplify workloads to leverage potential opportunities faster.”

Aitken said the Microsoft solution delivered by UXC Eclipse gives Beyond Bank’s 600 employees a “360-degree view of the customer,” streamlining processes so the bank can leverage opportunities to up sell and cross sell more successfully.

“This is one of the most significant projects Beyond Bank has undertaken in 10 years,” he added.

UXC Eclipse’s service offering includes applications business consulting and project management, applications development, corporate performance management, and business process management.

"These overblown solutions were necessary in the past, but with the advent of local data centres, Beyond Bank was able to reduce its cost of ownership substantially by choosing the Microsoft Stack delivered in the Cloud by UXC Eclipse.”

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Slideshows

Opening ice breaker sessions set the scene for EDGE 2017

​EDGE 2017 kicked off with an opening ice breaker session, providing a structured environment for channel executives to form and foster new relationships and business opportunities. Photos by Maria Stefina.​

ARN returns to Melbourne for second running of After Hours

Partners, vendors and distributors came together for the second running of After Hours in Melbourne, designed to further unite the Australian channel through a series of invite-only social events in Victoria. Photos by Raymond Korn.​

A bumper crowd of partners turned out in force for Synnex Alliance 2017 in Melbourne, uncovering the key channel strategies required to deliver on the potential of digital transformation in Australia. An evening of keynote speakers, panel discussions and technology exhibitions assessed the opportunities and challenges of digital at Melbourne Olympic Park, with Sydney next up on August 16. Photos by Raymond Korn.

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