Do You Know Really Know – What Your Members Want?

Are members demanding more ROI for their investments? What do they expect from you and how can you exceed those expectations?

Maintaining a vibrant and thriving organization requires the need for you to constantly evolve to meet the expectations of your membership. When membership is flat, most likely you’re having a hard time communicating what you offer (i.e., the value of membership).

The good news is that, while you may have a lot of competition and not a lot of resources, you can increase recruitment and retention rates.

Meet Members’ Demands and Fulfill Them Successfully
Hight Performance Group helps you explore ways to deliver more value. Cathi Hight, the Retention Specialist, understands that simply maintaining your market share can be a challenge. She shows you not only how to maintain it, but to increase it.

With access to a team of experts, we can handle your project whether it’s large or small. Contact Cathi Hight and schedule a complimentary introductory call to determine how she may best help you assess and strategically convey your value to members.

Get Your Cathi On!

Are you interested in booking Cathi to speak at an upcoming event? Start today - fill out our form.