Quality Thoughts

Mission : compliance or quality? I was recently reading a magazine on quality management. As of this writing, the new ISO9001:2015 is about to be realized to the world. Some people are excited : It has been 7 years since the last version and the world has changed tremendously in this period. They can’t wait […]

CHANGE CONTROL It strucked me a few days ago. I had never thought about it this way. I needed to take a step back to see the horrible reality. CHANGE CONTROL…..as if CHANGE could be controlled! I needed a frank conversation with a colleague to see it all. Suddenly. Sooo clearly. The main problem with […]

Quality fractals Fractals are amazing. Infinitely complex and present in nature in various form they are a reminder of eternity. From Wikipedia A fractal is a natural phenomenon or a mathematical set that exhibits a repeating pattern that displays at every scale. If the replication is exactly the same at every scale, it is called […]

Magical interactions in the intelligent organization? The intelligent organization? In our world where rigid organizational structures prevent personal and professional initiatives? … Magical…gulp…interactions? In our world where organizational fear reigns supreme? How can a team respond quickly to its environment and market demands … through magical interactions? Magic? Did you say magic? In collaboration with […]

“If you don’t do it right the first time, do you think you will have the time to do it right the second time?” Wow ! Coming from a grand-mother, decades ago, this is probably the strongest argument in favor of Contemporary quality that I have heard…ever ! (Yvonne Simmons Howze, Quality Progress December 2014). […]

During the last World War (hopefully the last), Winston Churchill had tough decisions to make as British Prime Minister and commander of the war efforts. During one meeting about the reallocation of resources, one of his well-intentioned aid suggested diverting the Culture money to the defence ministry. Churchill then apparently raised one of his aging […]

Attending formal training sessions is fun and interesting. As long as the learner applies the new concepts and methods afterwards. Formal training is usually delivered for a specific reason : improve performance and productivity. Attending training “conferences” by experts is way more interesting…if there is learning involved afterwards. But then, what is learning coming from […]