Dell Streak and AT&T

Talked to a director at Dell. Android 2.2 is pretty much at the mercy of AT&T. Check AT&T records of rolling out updates to Android devices. It looks like AT&T has sold their souls to the devil/Apple. Android phones get very little marketing campaign. I wonder what AT&T will be like post the iPhone/Apple.

Also, Dell asked for it by demanding that they own Dell Streak's marketing and sales. AT&T's unfortunate response is the denial of the existence of Dell Streak. I have asked a half dozen AT&T sales reps/scum of earth about Dell Streak, they swore that they never heard of it. WOW, a blatant lie of course!! No surprise AT&T Sales Training 101.

I have a team of 5 people who own the Dell Streak and all of us got the same answer from AT&T reps that they have never heard of it. I am just having a hard time believing that they all have not heard about such a unique phone. I would think cell phone sale reps are motivated professionals who would keep up with what is on the market or offered under AT&T contracts.. Seems suspicious..

Nothing suspicious. AT&T does not sell the DEll Streak. There are many devices available direct from manufacturers that are not sold by AT&T. A passing knowledge of such devices may be of some value, but such knowledge is of minimal use if we cannot sell it. A smart salesperson would not recommend a device that he cannot sell, and would cost him any opportunity at a salw.

Well, I am neither a sales rep for AT&T nor scum of the earth, I am however AT&T customer service and we do get from time to time those douchey customers that expect us to know about the Dell Streak despite us not even having any device tutorials for the thing and REFUSE to believe the fact that we have no support information for the device because WE DO NOT SELL IT! It comes down to this, we provide the service, not device support

Hey, we are scum of the earth and you know it. We don't know about the streak so we must be evil. We should brush up in it and also the HTC EVO incase he wants to know about it too. He might need help with his unlocked phone.