As human beings, we are complex and remarkable. Our intellect and physicality have led us to create amazing businesses, pursue technological advances, innovate medicine and achieve physical feats that many cannot even imagine. An integral part of all those achievements is the emotional drive that fuels our pursuits. We are emotional beings. How can you use those emotions to drive you in a more positive direction?

You do not have to look too far to find examples of heightened emotionality. Emotionality is defined as the observable behavior that accompanies emotions and it demonstrates a person’s emotional reactivity. That reactivity can be observed as laughter, tears, celebration, throwing things, yelling and cursing or emotional rants on social media, both positive and negative.

Emotionality can often be seen in competitive environments like professional [Read more…]

It can be easy to feel overwhelmed by the constant focus on the negative events happening in the world. If you are like me, you are growing weary of turning on the news today as it can be downright depressing. Yesterday was a tough one with another bombing, this time in Brussels. Thoughts and prayers to all who were impacted. And the barrage of election coverage can seem overwhelming. Despite some of the hideous things going on in the world, there is more good than bad. And that is why I am choosing to highlight some of the good happening all around that few of us get to hear about.

Given all of the hand waving we see going on recently, it seemed like a good time to republish an article I wrote a few years ago before the holidays. I would love to hear your thoughts.

On a recent flight, I observed an interesting dynamic between a passenger and a flight attendant.The flight attendant was picking up the trash after the initial snack and beverage service.As she interacted with the passengers a few rows in front of me, I saw her responding to a particular passenger. All I saw of the passenger’s response was a finger waving wildly back and forth (never a good sign) and the flight attendant doing her best to address the passenger’s concern.Apparently, the passenger was having none of what the flight attendant offered in the way of a response.I was able to observe the flight attendant managing her outer expression as she took the dressing down from this passenger and then move on to serve the others on the plane.As she came to me and collected my items I said to her, [Read more…]

People have all sorts of approaches to success. For some, it is work harder than anyone and I’ll get there. For others, it is work smarter than anyone and I’ll get there. Perhaps it could be the combination of both, work harder and smarter and I’ll get there. What is your viewpoint about success? The fact is your perspective may be having more of an impact on your performance than you realize.

In the last few weeks I became aware of the story of Brian Banks. Ten years ago, he was a senior in high school, a star athlete, who had just received a scholarship to attend college and play football for USC. He was 17 years old, and was also being accused of [Read more…]

What is it that causes us to act out impulsively? And what are the ultimate costs of those impulses? It seems almost common place these days that I see people getting caught up in their emotions and acting on their impulses with behavior that does little to help them get what they want. Recently, I heard the story of the young lady in Florida reacting impulsively in front of a judge. Due to her lack of emotional awareness and self-management, she flipped the judge off [Read more…]

Recently, the singer Adele was accepting an award in London after her amazing success at the Grammys. During her speech she became irritated at the “suits,” as she called them, and displayed a vulgar gesture. Adele has been soaring at the award shows, essentially cleaning up on awards. Her explanation for what happened.., “Sorry if I offended anyone, but the suits offended me.” Will her fans turn away from her because she flipped someone off? That is doubtful. It seems she may have been hi-jacked by her emotions due to being offended that the “suits” were trying to cut her acceptance speech short. This type of display is a classic lack of impulse control. Society seems to have gotten used to and perhaps accepts this type of behavior from entertainers or sports figures. We have seen it displayed on the tennis court, football field and the stage. [Read more…]

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