DISCOUNTS: We have already provided a 10% discount for RV sites to our published low rates.

DEPOSIT - RV SITES: Reservations are not confirmed until a prepaid minimum deposit of 1 night stay is received. If the reservation date is less than 30 days away, a minimum of 50% deposit is required. Make your reservation online or by calling us at 512-793-4746. We allow up to 2 guests and children ages 5 and under per RV site. Additional guests are $5 per person, per night.

DEPOSIT - CABINS: Reservations are not confirmed until a prepaid minimum deposit of 1 night stay is received. If the reservation date is less than 30 days away, we require payment in full at time of reservation. Make your reservation online or by calling us at 512-793-4746. We allow up to 4 people per one-bedroom cabin and up to 6 people per two-bedroom cabin.

FINAL PAYMENT: The balance is due as follows: RV Sites- if you have not paid in full within 7 days of arrival, we will charge your credit card for the unpaid balance 7 days prior to your arrival. For Cabins, we require payment in full at least 30 days prior to arrival. If you have not paid in full within 30 days of arrival, we will charge your credit card for the unpaid balance 30 days prior to your arrival. If for any reason you must leave before your scheduled departure date, no credit or refund will be provided.

REFUNDS/CANCELLATIONS - RV SITES: There are no refunds. If you have an RV site reserved and must cancel your reservation, you must notify Big Chief of your cancellation in writing via email at least 7 days before your scheduled check in date. With the exception of Holidays and Special Events, if you notify Big Chief in writing at least 7 days before your scheduled check in day, you will receive a full credit for the amount that you have paid. The credit is good for 3 months (90 days) on a space available basis and cannot be used on any holidays or special event dates. On all cancellations received 7 days or less before your scheduled check in day, Big Chief is not required to provide any credit.

REFUNDS/CANCELLATIONS - CABINS:There are no refunds. If you have a Cabin reserved and must cancel your reservation, you must notify Big Chief of your cancellation in writing via email at least 7 days before your scheduled check in date. With the exception of Holidays and Special Events, if you notify Big Chief in writing at least 7 days before your scheduled check in day, you will receive a full credit for the amount that you have paid. The credit is good for 3 months (90 days) on a space available basis and cannot be used on any holidays or special event dates. On all cancellations received 7 days or less before your scheduled check in day, Big Chief is not required to provide any credit.

HOLIDAYS AND SPECIAL EVENTS: If the Holiday or Special event is less than 30 days away, reservations must be paid in full at time of reservation. For reservations made more than 30 days in advance, a 1 night deposit is required. No credit for cancellation or no-shows on Holidays and Special Events for any reason.

CREDIT: Unless arranged in writing by the office, any customer credit is non-transferable and must be used within 3 months (90 days).

NO SHOWS: If you are going to be late arriving for your reservation, you must notify us during business hours on the day of your scheduled arrival. If we do not hear from you to make arrangements for a late arrival, your reservation will cancel 24 hours after your scheduled arrival date and you will not receive any credit.

CHECK IN: 12 pm for RV’s, 3 pm for Cabins. Check out time for all is 11 am. There is no early check in and no late check out available. Due to other guests that may be checking in, our staff is ready to clean your cabin or site at 11am. If you are not completely out of your RV site or cabin by 11am you will be charged a $10 late check out fee for the first 30 minutes. If you vacate your cabin or site after 12:00pm, you will be charged a full day and you still may be required to vacate the site or cabin due to pending reservations. So PLEASE, check out by 11am on your last day with us. Thank you!

UPON ARRIVAL: During business hours, stop at the STOP sign, please come in to the office, sign in and pick up your arrival pack. Your arrival pack includes a resort map and directions to your site.

LATE ARRIVALS: If you are arriving after 5 pm, please call us before 3 pm on your day of arrival and tell us your expected arrival time. Then on arrival, stop at the Stop sign and look in Late Arrivals Box just outside our office door and collect the arrival pack that has your name on it. Your arrival pack will include directions to your site. You must come in to the office and sign in by 11am the following morning.

SITE NUMBERS: Never guaranteed but we do our best to give you the site you ask for.

ALCOHOL: If we believe you are intoxicated and your behavior infringes on other guests or we feel you may present a safety issue, we reserve the right to terminate your stay immediately without refund or credit of any kind.

SWIMMING POOL/HOT TUB Rules/Policy:

Hours are from 10am to 10:00pm. Use is for registered guests only. All persons using the pool/hot tub do so at their own risk. Inside the fenced swimming pool area, the following rules apply:

No Children under 16 unless accompanied by Parent or Guardian from their party that is with them inside the fenced swimming pool area.

No climbing on or jumping from rocks or rock wall!

No Diving, jumping or aggressive behavior that may cause injury to or scare another guest.

No Coolers of any kind- Leave your coolers and personal items on the Deck that overlooks the pool area.

No Food of any kind or “squeezy”, sugary drinks are ever allowed in pool area. Use deck that overlooks the pool area.

No Glass Containers! Plastic containers or aluminum cans only (use trash can inside fenced area to dispose of your trash)!

No Smoking, Tobacco products or Vaping.

No Pets.

No bubbles, other liquids or powders are ever allowed to be put in the pool or hot tub.

PRIVATE RAMP, BOAT LAUNCH & PARKING: Boat ramp hours are from 8 AM to 8 PM. All persons using boat launch or parking on Big Chief property must check in at our office and receive a parking Tag or will be subject to being towed at owner’s expense. No exceptions.

Upon checking in at office, you will receive a Parking tag that must be displayed from your windshield or dashboard while you are on Big Chief property.

There is a $5 launch fee. If you want to park on Big Chief property, there is a $10 daily parking fee. Our designated parking area is between the blue dumpsters and the concrete wall behind the waterfront cabins. Do not park anywhere else or you are subject to being towed.

Before/After Office Hours: If you are using the launch area before or after Office hours, we have an Honesty Box at the Stop Sign next to Office and one by our office door. Please fill out the launch form/envelope and place it AND your launch fee INSIDE the Honesty Box.

Do NOT block the boat dock or the launch ramp/launching area at any time. If you block the dock or park on the launch areas or in other No Parking Areas, your vehicle will be towed at the owner’s expense.

ANNUAL BOAT LAUNCH PERMIT: For One Tow vehicle and One Trailer is $150

GOLF CARTS: Big Chief does NOT allow the use of Golf Carts, ATVs or UTV of any kind.

QUIET HOURS: 10 pm until 8 am

SIZE OF PARTY: We allow up to 2 guests and children ages 5 and under per RV site. Additional guests are $5 per person, per night.

SHADE/AWNINGS: Are allowed. However, NO STAKES ARE ALLOWED! Stakes can cause damage to underground waterlines. You may use other means of “anchoring” your shade/awning (cinder blocks, etc). There is a $50 non-refundable fee to use an awning if you use stakes. If your stakes damage an underground line, Big Chief will take a photo of the damage and send it via email within 7 days of departure. If your stakes do not damage a waterline, you will have a $50 credit towards a future stay at Big Chief to be used within 6 months.

PETS: If you are bringing any dog including a service animal, you must notify Big Chief at the time of making your reservation including pet’s name, breed, sex and age. Do NOT show up with a dog unless you have confirmed with the office in writing that you will be bringing the dog(s). If you show up with a dog and you did not have written confirmation from the office, Big Chief reserves the right to cancel your stay. No refunds or credit will be provided.

PETS in CABINS: Cabins 7 & 9 are our only Pet Friendly Cabins. There is a non-refundable fee of $20 per night per dog, up to two dogs. A party is never allowed a dog of over 35 pounds without the written permission by Big Chief at the time of making your initial reservation. You must bring a plastic or metal dog crate or kennel for you dog for when you are away from the cabin. Pets must ALWAYS be secured inside the crate or kennel when the cabin is unoccupied. If your Cabin is unoccupied and your dog is not secured in a plastic or metal crate or kennel, your stay is subject to being terminated immediately without refund or credit of any kind and you will be charged an additional cleaning fee. Guest is fully responsible for any/all damages to cabin.

PETS in RV SITES: If you are bringing a dog/pet/service animal, you must notify Big Chief at the time of making your reservation including pet’s name, breed, sex and age. Do NOT show up with a dog unless you have confirmed with the office in writing that you will be bringing the dog(s). If you show up with a pet including service animal and you did not have written confirmation from the office, Big Chief reserves the right to cancel your stay. No refunds or credit will be provided.

RVers are allowed one dog per site as long as it is under 35 pounds. If the pet is over 35 pounds, there is $5 per night fee. A second pet is allowed for an additional $5 per night no matter its weight. A party is never allowed more than 2 dogs without the written permission by Big Chief at the time of making your initial reservation. Pets must be on leashes at all times and you must pick up after them. Dogs are never allowed in any buildings.

POOP POLICY: All guests MUST pick up their pet’s poop immediately and dispose of it in one of our dumpsters. If you violate our Pet Policy, if your pet is too vocal, if we believe that your pet may be a danger or nuisance to others or if you do not immediately pick up your pet’s poop, we reserve the right to terminate your stay immediately without a refund or credit of any kind.

Plastic bags are available in the office at no charge. This POOP POLICY has been imposed due to irresponsible, lazy pet owners. Please help us to keep Big Chief “Poop Free”.

Guests are responsible for all property damages and/or personal injuries resulting from their pet. Guests agree to indemnify and hold harmless the resort, its owners and its operator from all liability and damage suffered as a result of the guest’s pet. The resort reserves the right to charge guest’s account commensurate to the cost of such damages and/or repairs.

DAMAGES TO CABINS: Normal and reasonable use of cabin furnishings and fixtures is expected. If any damages occur including vomit, spills, blood, urine, pet hair, feces, etc, Guest understands that they will be charged for such damages, repairs or replacement of damaged furnishings, fixtures or other cabin contents that are missing or damaged or reasonable cleaning fees that may be assessed.

NOT ALLOWED: Clotheslines, kiddie pools, washing of cars/boats, campfires (except in designated areas), fireworks, no smoking or vaping is allowed in any building including cabins and pool area, no generators. No skateboards, scooters, roller skates, roller blades, ATV’s and Four-Wheeler Bikes. No cleaning or frying of fish in or within 15 feet of any cabin or RV site. All oil and/or fish guts must be disposed of in the blue dumpsters. Otherwise, we will charge a minimum $150 cleaning fee.

BICYCLES: Bicycles may be ridden on gravel roads ONLY! Do NOT ride a bicycle on an asphalt or paved road, period. If you ride a bicycle on the asphalt for any reason, you will receive one warning. The second time you will be subject to being evicted from Big Chief without refund or credit of any kind.