Leaders of our team—and of your success.

The ability to lead others is a unique quality in a person. Some say you’re born with it, others think it’s learned. We believe great leaders have a little of both—nature and nurture—and that they can tell the difference between the two.

The leadership at NobelBiz has demonstrated its abilities time after time. They have used their positions to provide perspective and direction to the people on our team who follow them. We contribute to our industry organizations as active members and as thought leaders.

Together, we have built a company well prepared to serve our clients in every capacity.

With 30 years of experience in product management, software development, sales, and professional services, Karl is responsible for all product management and professional services operations for both carrier and contact center solutions. As a Product Management Executive, Karl was responsible for a $100 million dollar Unified Communications Contact Center product line.

Tim TinnelChief Information Officer

Tim has over 20 years of experience developing and executing full spectrum IT services applying technology to solve business problems. He was recruited into NobelBiz to transform the organization from a premier Telco provider to a world-class software company.

Andy HsuChief Technical Officer

Andy joined the Nobel team in 2002 as the Director of Technology, leading network management. He was responsible for architecting and building the technology infrastructure for Nobel’s first major European operation center in Bucharest, Romania.

Colleen GuffeyChief Compliance Officer

As CCO, Colleen is responsible for the design and execution of the operations department processes and procedures, the creation and analysis of reporting that monitors and measures customer performance, profitability and growth, management of customer provisioning, and solution deployment.

Ted FortezzoEVP

Ted joined Nobelbiz in March 2017. He has worked in the Contact Center industry since 1993. Ted’s knowledge and experience spans Unified Communications, Interactive Services, and IB/OB/E Agents as well as a seasoned provider of Domestic, Nearshore, Offshore and Home-Based Environments.

Christian MontesExecutive Director of Sales

Christian leads the implementation of the sales effort, directly managing the components, people, and strategies therein. He is articulate, highly disciplined, and deeply engaged into our product sets, client base, and outcomes. In addition, he is uniquely involved in doing analysis of pricing scenarios before presentation to a prospect/client.