You can track your order by providing your email address and
order number. Please note: You can check the status of orders placed
online within the last 30 days. Any tracking information will not be
provided until after midnight ET of the day your package ships.

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Cold Weather Products and Slippers One Year Limited Warranty

isotoner cold weather products are constructed with the finest materials to ensure a consistently high level of quality. If this product does not perform due to a defect in materials or workmanship, we will replace it with a similar product of equal value for a period up to one year. The warranty does not cover normal wear and tear of items.

How to exercise your cold weather product and slippers warranty:

1. Return the slippers or cold weather item along with an explanation of the product defect and $5.00 (per product) for partial postage and handling to: