Are you sure that is true for the NEC Electra Professional Level I Phone? I have not been able to find any mention on the Internet of a caller id card for the Level I phone. I see references for the Level II phone. We've had this system since 2000, just when caller id was being introduced. Thanks.

Are you sure that is true for the NEC Electra Professional Level I Phone? I have not been able to find any mention on the Internet of a caller id card for the Level I phone. I see references for the Level II phone. We've had this system since 2000, just when caller id was being introduced. Thanks.

I am sorry, I keep referring to the NEC Electra Professional Level I as a phone, I mean, of course, the KSU. Does the KSU have the capability to accept a card which provides caller id for the system of phones? The phones are D term Series E phones, and they have a three line display.

I am sorry, I keep referring to the NEC Electra Professional Level I as a phone, I mean, of course, the KSU. Does the KSU have the capability to accept a card which provides caller id for the system of phones? The phones are D term Series E phones, and they have a three line display.

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I have a PRI and am asking the same question. I do know that you do have to go into programming to set this up. You also have to have a COIB card installed for this to work for standard Direct Inward Dial lines.

You can pull the card out hot. The KMM chip is IC6 toward the connector at the back of the card. The other requirement, if you have the KMM chip, is that Caller ID be enabled for your MIFM card. It is done through system programming. You can turn it on by these key sequences. Follow this EXACTLY from a display phone (start idle):
<Feature>, #0*8974, press <Line 7> button, press <Line 3> button, press *, 4,01, <Transfer><Speaker>. Test again. One other item, MIFM firmware 5.0 is required for 50 call storage. If firmware level is lower, you will only get 10 call storage. If all the above fails, you will need to call a certified NEC technician to check it out.

To redisplay the Caller Id Number, press the Line button again.Caller ID Scrolling is possible if you have a MIF-F(C)-10 card in the system and you have a Scroll key programmed on the phone. If you need further assistance, let me know.

I am making the assumption that only line 1 has caller-ID. Both of my suggestions require services on the phone lines themselves, and not thru the phone system.

Line 1 needs features on the line to allow three-way calling. Then you would hit the Recall key after answering to send a Flash to the Central Office to dial the 2nd number. This takes the transfer away from the phone system and puts it on the CO. This requires more time and effort on the staff answering phones, and if a calls comes in while this is in progress, it's going to roll over to another number in the hunt sequence anyway.