This afternoon the resident idiot, in top form, emailed his/her resumé (from her work email address) to our general email inbox.Someone other than she was monitoring emails today, saw her resumé and asked her about it. She had a moment of sheer panic, then deleted all traces of the email (that she knows of).

customer is not able to send out faxes... but are able to send out faxes

Faxing? In what year was this trouble ticket made?

this month, this year. everything about the company I work for is (becoming) antiquated.POTS (plain old telephone service – i.e. copper 2 wire) lines, DSL, fax, e-fax, etc.most of our fax customers are medical offices that cannot use email due to HIPPA compliance.

Since I'm fresh out of idiots (man, work has been less stressful), I will share a bit of ironic humor about a customer, a Catholic church somewhere in the state.

The receptionist for the church office called, stating that she is getting reports of callers reaching a wrong number. It turns out that she was incorrectly entering the forwarding number incorrectly – there was a double digit that only registered as a single digit.The phone system tried to correct for this missed digit by adding a zero to the end of the number string to make it a seven digit number.

This slight difference meant that, when calls were forwarding to the Catholic church's "answering service", callers were instead reaching Child Protective Services for the same county.

Since I'm fresh out of idiots (man, work has been less stressful), I will share a bit of ironic humor about a customer, a Catholic church somewhere in the state.

The receptionist for the church office called, stating that she is getting reports of callers reaching a wrong number. It turns out that she was incorrectly entering the forwarding number incorrectly – there was a double digit that only registered as a single digit.The phone system tried to correct for this missed digit by adding a zero to the end of the number string to make it a seven digit number.

This slight difference meant that, when calls were forwarding to the Catholic church's "answering service", callers were instead reaching Child Protective Services for the same county.

this email makes me think the idiot started working for one of our customers...

Quote:

We have seemed to have not have the problem on the phones as where people are calling and we cant hear them or they can hear us. We now face a problem where if we put on hold and its longer than a minute they get hung up on and we can hear anybody nor can they hear us.

I had to call AT&T for an issue with call routing today. The customer service rep transferred me over to a tester. The tester was less than helpful, stating she was just a "li-on-zay" for the group that I needed assistance with.When she said it a second time, I challenged her, asking if she meant liaison. she replies, "however you want to say it – apples to apples; oranges to oranges; grapes to grapes."

I had to call AT&T for an issue with call routing today. The customer service rep transferred me over to a tester. The tester was less than helpful, stating she was just a "li-on-zay" for the group that I needed assistance with.When she said it a second time, I challenged her, asking if she meant liaison. she replies, "however you want to say it – apples to apples; oranges to oranges; grapes to grapes."

I had to call AT&T for an issue with call routing today. The customer service rep transferred me over to a tester. The tester was less than helpful, stating she was just a "li-on-zay" for the group that I needed assistance with.When she said it a second time, I challenged her, asking if she meant liaison. she replies, "however you want to say it – apples to apples; oranges to oranges; grapes to grapes."

Classic!

Let's call this whole thing off.

(I'd like to say I never mispronounced a word I'd only seen in print before. I'd like to say it, but it isn't true.)

I had to call AT&T for an issue with call routing today. The customer service rep transferred me over to a tester. The tester was less than helpful, stating she was just a "li-on-zay" for the group that I needed assistance with.When she said it a second time, I challenged her, asking if she meant liaison. she replies, "however you want to say it – apples to apples; oranges to oranges; grapes to grapes."

Classic!

Let's call this whole thing off.

(I'd like to say I never mispronounced a word I'd only seen in print before. I'd like to say it, but it isn't true.)

there's a difference in putting the em-PHA-sis on the wrong syl-LA-ble, and just switching them around completely. I understand what you mean, though.

I had to call AT&T for an issue with call routing today. The customer service rep transferred me over to a tester. The tester was less than helpful, stating she was just a "li-on-zay" for the group that I needed assistance with.When she said it a second time, I challenged her, asking if she meant liaison. she replies, "however you want to say it – apples to apples; oranges to oranges; grapes to grapes."

Classic!

Let's call this whole thing off.

(I'd like to say I never mispronounced a word I'd only seen in print before. I'd like to say it, but it isn't true.)

there's a difference in putting the em-PHA-sis on the wrong syl-LA-ble, and just switching them around completely. I understand what you mean, though.

When I was a teenager working at Chick-Fil-A, it always amazed me at just how many people asked for a "Chick-a-fil" sandwich. I mean, it's spelled out damn near phonetically. Also, it's a play on the word "filet".

I had to call AT&T for an issue with call routing today. The customer service rep transferred me over to a tester. The tester was less than helpful, stating she was just a "li-on-zay" for the group that I needed assistance with.When she said it a second time, I challenged her, asking if she meant liaison. she replies, "however you want to say it – apples to apples; oranges to oranges; grapes to grapes."

Classic!

Let's call this whole thing off.

(I'd like to say I never mispronounced a word I'd only seen in print before. I'd like to say it, but it isn't true.)

there's a difference in putting the em-PHA-sis on the wrong syl-LA-ble, and just switching them around completely. I understand what you mean, though.

When I was a teenager working at Chick-Fil-A, it always amazed me at just how many people asked for a "Chick-a-fil" sandwich. I mean, it's spelled out damn near phonetically. Also, it's a play on the word "filet".

I had to call AT&T for an issue with call routing today. The customer service rep transferred me over to a tester. The tester was less than helpful, stating she was just a "li-on-zay" for the group that I needed assistance with.When she said it a second time, I challenged her, asking if she meant liaison. she replies, "however you want to say it – apples to apples; oranges to oranges; grapes to grapes."

Classic!

Let's call this whole thing off.

(I'd like to say I never mispronounced a word I'd only seen in print before. I'd like to say it, but it isn't true.)

there's a difference in putting the em-PHA-sis on the wrong syl-LA-ble, and just switching them around completely. I understand what you mean, though.

When I was a teenager working at Chick-Fil-A, it always amazed me at just how many people asked for a "Chick-a-fil" sandwich. I mean, it's spelled out damn near phonetically. Also, it's a play on the word "filet".

That's amazing. Those damn French making words so difficult.

you were just a li-on-zay to their sandwich, CC.

For years my Father and sister called it Chick-uh-fill-uh... I have no idea how they thought that was how it was meant to be said.

_________________"I have to take a leak so bad I can taste it!" - Strange Brew

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