Average delivery time is 10 working days, provided that the Thai custom office doesn`t process the parcel. In case the Thai Customs process the parcel, it may happen that it takes up to 24 additional days to arrive. Regrettably it is like that, but we know from experience that only about 5 % of our parcels are processed by customs.

In case you wish to send more than one parcels, please enumerate each parcel and describe the content indicating its number.

After that you will receive our bank details or the Danach erhalten Sie die Überweisungsdaten oder eine Zahlungsaufforderung per PAYPAL.

Once we have received your payment, we will send you for each parcel a prepaid shipping label and a customs declaration form as PDF files.

The shipping labels have to be printed and sticked on the parcel(s).

Please insert the customs declaration in a clear plastic display pocket and affix it on the parcel(s).

After having prepared your parcel(s) in this way, you can deposit it (or them) in any post office or give it (or them) directly to your postman / postwoman. You will get a receipt where figures the shipping number which you should note and keep safe, because it will be indispensable to track your parcel(s). Once your parcel has arrived in the destination country, you will find a direct link to the web site of the Thai postal services (http://track.thailandpost.co.th), together with an additional (local) tracking number. This local tracking number will allow you to track your parcel(s) within Thailand. You just have to insert the local tracking mumber in the designated field and afterwards you can click there with your mouse and move the appearing arrow to the right, and now the search of your parcel(s) begins.