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"Jetku" wrote:
> I begin to install vista, and it is proceeding well, then when it tries to
> reboot the computer, it gives me an error message saying the computer could
> not restart, and to exit the installation
>
> any ideas?

I have the same problem going from XP to the Home Premium upgrade. It stops
after gathering files and he message says it can't reboot.

I've uninstalled and prepared everything according to the Advisor
application. I hope we can get an answer soon to proceed.

Thank You,
VinnyH

"Jetku" wrote:
> I begin to install vista, and it is proceeding well, then when it tries to
> reboot the computer, it gives me an error message saying the computer could
> not restart, and to exit the installation
>
> any ideas?

I, too, have the same problem, i am trying to install Vista Ultimate over XP
Pro SP2.

PLEASE reply MS.

"VinnyH" wrote:
> I have the same problem going from XP to the Home Premium upgrade. It stops
> after gathering files and he message says it can't reboot.
>
> I've uninstalled and prepared everything according to the Advisor
> application. I hope we can get an answer soon to proceed.
>
> Thank You,
> VinnyH
>
> "Jetku" wrote:
>
> > I begin to install vista, and it is proceeding well, then when it tries to
> > reboot the computer, it gives me an error message saying the computer could
> > not restart, and to exit the installation
> >
> > any ideas?

This site in not monitored by Microsoft. Some employees may visit the site
on their own time to monitor certain items applicable to their areas, but
this is NOT a site to contact Microsoft with your problems. Call your
computer tech support if it is OEM or Microsoft support if it is Retail.

"MarkB" <MarkB@discussions.microsoft.com> wrote in message
news:C0AC22CA-FE5B-405A-83CA-CC4E4679476A@microsoft.com...
> I, too, have the same problem, i am trying to install Vista Ultimate over
> XP
> Pro SP2.
>
> PLEASE reply MS.
>
> "VinnyH" wrote:
>
>> I have the same problem going from XP to the Home Premium upgrade. It
>> stops
>> after gathering files and he message says it can't reboot.
>>
>> I've uninstalled and prepared everything according to the Advisor
>> application. I hope we can get an answer soon to proceed.
>>
>> Thank You,
>> VinnyH
>>
>> "Jetku" wrote:
>>
>> > I begin to install vista, and it is proceeding well, then when it tries
>> > to
>> > reboot the computer, it gives me an error message saying the computer
>> > could
>> > not restart, and to exit the installation
>> >
>> > any ideas?

It happened to me. Expanded files to 21% and then up came a box " can't
reboot etc ".
A search through Google didn't provide any solution that worked.

To overcome the problem I reformated the drive and installed the original XP
using the Restore Disk that came with the laptop.
I removed a couple of programs that I knew Vista didn't like and . voila ,
the Vista instal ran perfectly.

It's been a bit of a drag putting the lost data back on but I'm glad I took
the plunge to reformat.