Support Services

Complex environments require true enterprise-class support

The enterprise landscape is evolving at a fast pace, and the pressure to introduce new technologies into your IT environment has never been greater. Managing maintenance costs, vendor requirements and system stability demands requires time and expertise — but doing so results in substantial business benefits.

Dell Support Services makes it easy to respond to IT demands and complexities. We will provide you with expert assistance, tools and technologies that will keep your users up and productive, allowing you to focus on business growth and stay competitive. Find out more about our industry-leading IT support options for your hardware and software systems.

Resources

Dell introduces the most complete support for PCs and tablets – ProSupport Plus. It’s the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.

This data sheet provides a list of all software products that we troubleshoot and support. Our ProSupport Suite and Premium Support services cover software installed on server, networking and storage hardware as well as end-user desktops, notebooks, thin clients and tablets..

Pricing, specifications, availability and terms of offers may change without notice. Prices on this page are in U.S. dollars and exclude taxes and duties. Freights will be included in final price. Dell will not be responsible for any additional charge from your credit card. Promotions can only be combined according to specific rules on each page. Promotions from different sources, such as, printed materials, newspaper, radio, TV or special programs, cannot be combined. Limit of 5 systems per customer. No entitlement for distributors/resellers. Due to security reasons for you and Dell, it necessary at delivery to show official ID of the credit card holder used in the purchase. Dell Systems with 4GB of memory may show less memory in Microsoft Windows. Windows Vista® automatically allocates a certain amount of memory for system use. The amount varies depending on the devices that are installed on the computer but is at least 1 MB and can be as such as 1 GB. Only the unallocated memory is reported by Vista.