Neiman Marcus UX Case Study

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Neiman Marcus’ Product Page UX

This is a usability benchmark of the product page experience of Neiman Marcus and 59 other sites. The overall performance of Neiman Marcus is acceptable.

Notably, Neiman Marcus’ product page performance is hampered by mediocre Product Video & 360-View and Auxiliary Content, although this is helped somewhat by state of the art Shipping, Returns, and Gifting and Product Page Layout.

On this page there’s 2 highlights (pro only) outlining what Neiman Marcus’ are doing right and wrong.

Tip: Navigate using the arrows on the left and right of the page.

Industry Comparison: Apparel & Accessories

Overall Neiman Marcus ranks 14 when comparing their product page design and UX performance against the 59 other major e-commerce sites in the benchmark, and ranks 2 in the Apparel & Accessories industry.