How do I order a new card to use in the card-reader?

Debit card

If you use your debit card with your card-reader and you need to order a new debit card please contact telephone banking webchat.

Online Banking card

To undertake certain actions on the Online Banking service you may have been provided with a Online Banking card to use. This can only be used in your card-reader on the Online Banking service and cannot be used in shops or for making payments on the internet.

If you need to order a new Online Banking card please contact our Online Banking helpdesk.