Banking royal commission: False witnessing at NAB a 'common practice'

The actions of a rogue NAB financial planner who forged the initials of customers on a superannuation document set off a chain of events that uncovered an entrenched practice of false witnessing of documents by hundreds of NAB staff, the Hayne Royal Commission has heard.

The examination of just how widespread the practice was has arrived at a horror time for the bank following allegations of a fraud ring operating out of its western Sydney branches, poor mortgage system controls and an illegal kickbacks scam involving senior NAB staff.