Our own, Phillip Myers, sat down with the SmileBack team to discuss the purpose of the Captain's Chair dashboard and how our newest integration with their software can help MSP partners to better display their value to clients. Che...

February 23, 2020
Transforming Your Customer’s Experience

By Captain's Chair

If you're a managed service provider (MSP), you know the importance of communication and engagement to ensure a good customer experience. When touch points with your clients are few and far between, your quarterly business reviews (QBR) may be your main opportunity to m...

February 24, 2020
Captain’s Chair v2.4 Release Notes

By Captain's Chair

As cybersecurity and threat protection becomes more pertinent to small and medium businesses, we realized there is a need for our managed services partners to share threat data with their clients. We are excited to release a new integration with Webroot AntiVirus to pro...