Recently, my director requested that the two librarians on her staff each prepare a 20-minute update to present to the Executive Board at our law firm. We got off to a late start, and my colleague, who presented first, ran a little long. I was about three quarters through my slides when my director asked, "How much longer will you be?" I was blindsided. Not only should she have known how much I had left because we had just completed a dry run, but she scolded me as though I were in grade school. I was humiliated. As we walked back to our offices after the meeting, I was so angry that I couldn't bring myself to speak. What should I do?
By Susan Catterall
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