ibis Cognac Hotel

Economy hotel for business and leisure

The hotel is located in the city center, surrounded by the main Cognac houses and just 547 yds (500 m) from the SNCF train station. Place Francois 1er, the "Espace 3000" exhibition center, the theater district and the Blues Passion festival are a short walk away. The hotel offers 39 air-conditioned rooms, some of which overlook the garden.

The hotel is situated in the heart of the town close to the Cognac distilleries.The town is famous for its blues festival.

Our rooms

6 photos

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

Featuring the new Sweet Bed by ibis bedding, this practical and inviting ibis room has everything you need to enjoy your stay: a double bed, desk, Internet, TV with all the main channels and a bathroom

Our guest reviews for ibis Cognac

This hotel is in a good location for the town and many of the distillerys

TripAdvisor review

Couples - 17/01/2018

« Cognac »

The Ibis in Cognac is a basic hotel but clean and looks recently refurbished. It is very central to the town and all the distilleries etc. Parking is very easy as there is a large car park opposite the hotel and you can park in the road outside for free

Our hotel has responded to the review

Our hotel has responded to the review

We would like to thank you for this comment which delights us.
Sincelery,

AccorHotels certified review

AnonymousCouples - 31/12/2017

« A good short stay! »

Very helpful and friendly staff as usual. Refurbished rooms, small but good. Handy location.

AccorHotels certified review

Al G.Solo - 23/09/2017

« Nice stay - for the most part »

Exceptionally located right in the heart of Cognac with very easy access to the SNCF train station (15 minute walk). All the big cognac houses (for visits) are also within very easy walking distance. No in-house dinning, but again its right in city center with excellent dining options all around and a very good supermarket within1 minute walk.
Only drawback I had was that in this particular stay, the aiconditioning in your room (as it was explained to me) is set by the management (not the guest). So there is summer setting (you can cool your room but not heat it) or winter setting (you can heat your room but not cool it). At the time of my visit in September it was set to winter setting so only heating - no cooling. Well, as climate change would have it, in September it is now 23C outside. In the room, the temperature soared to almost 30C. When I mentioned to the front desk that my preference for getting a good nights sleep was in the 19 to 20C range (air conditioning temperatures), I was told that the only thing that could be done was to open the window and see if it were more comfortable then. Basically, I got no sleep.
There is a card in the room that says there is a 15 minute guarantee that you are happy with your stay or your stay is on the house......
Anyway, beautiful city (one of the best I have visited), lovely people and had a great time.

Our hotel has responded to the review

Our hotel has responded to the review

Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
F. BRUN

TripAdvisor review

Couples - 21/09/2017

« All things hygienic? »

I cannot understand how a hotel can still be using a separate toilet with no washing facilities! One has to come through and close 3 ! doors to reach a wash basin after use of the toilet! Is this still allowed in France today?

Our hotel has responded to the review

Our hotel has responded to the review

Sir,
Thank you for taking the time to write to us as a result of your stay at ibis Cognac.
We are sorry that the service and delivery were not up to your expectations, and please accept our most sincere apologies.
Ibis hotels are eager to offer you the best quality of service for your stay; Therefore, your opinion is very valuable.
Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Again, we thank you for your comments and hope to regain your trust during a future stay.
Waiting to see soon you, we pray you to believe, Sir, in expressing our feelings the best.

AccorHotels certified review

R.c.Couples - 20/09/2017

one negative point - cognac is in one of the worlds biggest wine areas but the ibis bar was unable to supply a glass of white wine of any kind! Why?

AccorHotels certified review

JonathanFriends - 19/09/2017

« Good hotel »

Good hotel, great staff, great location.

AccorHotels certified review

Teresa F.Couples - 02/08/2017

« Great hotel »

Simple yet perfect.

AccorHotels certified review

ChrisCouples - 28/07/2017

Everything except the air conditioning was great. The staff were great. The main daytime guy was awesome!

Dear A P.,
Thank you for taking the time to tell us about your experience at the ibis Cognac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
F. BRUN

AccorHotels certified review

Y.w.Couples - 18/07/2017

We stay at this hotel every time we travel to the South West of France. The staff are always friendly and welcoming. The rooms are always clean and comfortable.

AccorHotels certified review

TrevorzBusiness - 03/07/2017

« Pleasant night for a business trip »

Room was nice, clean and quiet. Internet connection was good. Staff was friendly.
Walking distance from the city centre.
And like all IBIS, the bed was really comfortable.

AccorHotels certified review

David W.Couples - 09/06/2017

« Ibis at Cognac »

It was okay. Hotel was is need of update; this was on-going

AccorHotels certified review

AnonymousCouples - 23/04/2017

Central location but rather pricey. Work going on at the hotel made service a bit chaotic. Also the breakfast was an extra charge as compared with Holiday Inn Express.

TripAdvisor review

Couples - 23/04/2017

« Central location »

Cognac centre is within 5 minutes walk. Visiting the distilleries is a pleasant morning's occupation. There is also a good choice of restaurants within easy walking distance from the hotel. Our only grouse is the extra cost for breakfast.

Our hotel has responded to the review

Our hotel has responded to the review

We are very touched by this comment, and thank you very much for sharing it.
Sincerely.

TripAdvisor review

Family - 05/04/2017

« unfair »

smell of 'fresh' paint in halls and room . Yes , hotels need to paint from time to time , alas my timing was poor but hotel could have served its clients by advising in advance . Yes they may lose some business short term and that risk was more important to management than considering impact on customers. Terrible for then trying to experience aromas ,and flavours of Cognac. the hotel did a disservice to the Cognac industry.

Our hotel has responded to the review

Our hotel has responded to the review

We thank you for taking the time to give your opinion as a result of your stay in our establishment.
We are sorry that the service and services did not live up to your expectations.
However, the necessary measures during renovation are implemented in order to improve the quality of the services.
Again, thank you for your comments and hope to regain your confidence in a future stay.

TripAdvisor review

Business - 23/03/2017

« Businnes stop over »

Usual Ibis standard, clean, comfortable no fuss. You know what to expect and that is what you get. Always good value and good service. Nothing fancy and ideal for 2 or 3 nights. Location of this hotel is excellent.

Our hotel has responded to the review

Our hotel has responded to the review

We thank you for your opinion and remarks.
best regards

AccorHotels certified review

AnonymousBusiness - 15/02/2017

Air conditioning in new rooms are extremely noise at night. Even when they are switched off

AccorHotels certified review

AnonymousCouples - 23/10/2016

The room was lovely and clean the staff were very pleasant and very helpful, it would have been nice to have had another English Channel on the TV or subtitles. Having free wi fi is very good. We would recommend ibis hotels to our friends. We will use ibis hotels again.

AccorHotels certified review

AnonymousFamilies - 01/10/2016

Horrible dates room, grubby and stained carpet. Air conditioning that didn't work. Room 108 . Impossible to sleep because of constant banging of doors, thumping up stairs and moving furniture-- by your staff. I Emailed a complaint at almost midnight and it was not responded to- and still has not been. Dreadful stay. Will certainly be leaving extremely negative feedback on tripadvisor

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Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.