Envoy Software

Envoy is a cloud-based visitor management and registration solution that serves small and medium businesses across various industries. It is compatible with iPads running iOS 8 or later versions.

Core features include visitor registration, automated user notifications, digital document signing, badge printing and visitor pre-registration. It provides a real-time view of visitors present in a building. Users can also set up multiple admin accounts, view analytics, and extract audit and compliance reports.

Envoy is available with monthly and annual subscription pricing. Customer support is provided over the phone, via email, live chat and online help articles. It is available globally and supports various languages such as Chinese, Danish, Dutch, English and French.

Essentially a robot secretary

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Envoy very well might replace your traditional secretary. Notify employees when a guest arrives? Check. Create temporary badges with photos? Check. Let the UPS or FedEx guy sign in? Check. Envoy does all of the above and uses a simple Ipad interface and wifi printer to take over several of the traditional roles of a secretary, either as a replacement or as a supplement so that your secretary can focus on other tasks.

Cons

Ipads are tremendously expensive and great targets for theft. It would be great is Envoy supported a cheap Samsung tablet or similar lower end tablet device. Also, the recommended wifi label printer is surprisingly expensive, it would be much better if a simpler cheaper device could be used.

Gives my organization a professional and organized look.

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Envoy has saved my organization man power and vital productive hours,as there has been less and less need to have multiple people manning the reception.

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I like how easy it is easy to sign in guests to our office and automatically print out a name tag for them.It notifies me whenever I have a visitor waiting for me ,without anyone needing to inform me in person.

A mile ahead of anything else in the space

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I was blown away by how easy Envoy was to set up and start using (literally minutes), and it worked fantastically even though we were probably only using 10% of the features we had available to us. It hits the mark both on ease of use and comprehensive options, which is pretty rare in B2B software.

Cons

There's really not much I can mention for dislikes; Envoy does everything well. It's a bit pricy, but there's nothing else on the market even close so I'm happy they haven't raised their prices even higher.

Envoy review

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I honestly love Envoy! It is so easy to use and makes notifying the host of the visitor very easy. It is also very user friendly for whoever is using it and entering in information.

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I really can't think of anything negative about this software. I wish more companies used it and I can see the moving towards it.

Review Source: Capterra

David from Aboitiz Group of CompaniesNumber of employees: 201-500 employeesEmployees number: 201-500 employees

November 2018

November 2018

Pretty Impressive for our visitors

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Envoy adds an amazing WoW factor for your visitors. Suggest it to your office and you'll never look back to pen&paper registration mode ever again.

Pros

All my visitors are very impressed, especially those first time visitors in the office. They are presented with an easy to use Visitor registration app via an iPad, and just a few clicks, they're done.

Notifications --- I love being notified ahead of time before my visitors show up at the office door. I get an sms about my visitor, an email (with photo!), as well as via Slack. So I never really miss out whenever I do have a visitor.

Invites --- another feature that is impressive is whenever I setup a big meeting with external project team members, I send them an invite (by bulk) using envoy, and they get an email+calendar invite, and their registration upon arrival at our receptionist is very much well facilitated.

Cons

Nothing really, I love everything about it as a user.

Review Source: Capterra

November 2018

November 2018

Excellent Visitor Management

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User friendly interface, easy to use, which is great for guest users as they fill out their details on the device, efficient at tracking visitors.

Cons

The free trial is very limited when you compare it to the premium features and capabilities of this software. However, it still serves as a good introduction if you wish to try it out.

Review Source: Capterra

November 2018

November 2018

A Visitor Management Software that Excels on What it is Designed to Do

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The pre-registration feature of the app lets us sign up visitors remotely and send customs e-mails on their scheduled visit. This solves heavy workflow and procrastinating on the day of the visit itself.

Pros

The software is convenient and user friendly in terms of the sign up system and document signing feature. The whole process is quick and hassle-free which gives the impression of an efficient, well-made software.

Cons

No issues encountered at the moment, some lags that we experience are mostly on our devices.

Review Source: Capterra

November 2018

November 2018

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I had a positive experience on all fronts it was easy to setup and use for me and others.

Pros

I used envoy at a previous job both to enter the campus as well as to bring other people on campus. It was easy to setup, and easy to use. It made the process of both entering the campus and bringing others on very straightforward.

Cons

There really wasn't anything that I had trouble with on Envoy.

Review Source: Capterra

Jason from University of Asia and the PacificNumber of employees: 201-500 employeesEmployees number: 201-500 employees

October 2018

October 2018

Envoy has eased visitor management a lot

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Envoy is easy to use, and is very flexible. We have a small campus with three entrances/exits, and we've been able to configure Envoy to work well across all three entry and exit points. The data we capture has really allowed us to improve our policies and workflows, and the email/SMS notification in real time has improved the experience tremendously for both visitors and hosts.

Cons

It's cloud-based so on a few, rare times infra issues (on our part) have brought the service down; also, you will have to invest in an iPad for each entry/exit point.

Review Source: Capterra

October 2018

October 2018

Self service check in

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So easy to use and setup. No effort require for the visitor to check in.

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I am an executive admin and I use this tool to communicate with our front desk receptionist on incoming deliveries and outside guests to meet with executives. I love how it notifies me when my guest has arrived and it saves us a lot of time getting them registered as a visitor.

Most easy to use of all I tested

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We had no real procedure for on-site visitors if an incident arose such as an evacuation, now we know exactly who is on site.

Pros

Very quick and easy to set-up. Good customisation options including Welcome screen, Signed-in screen, logo and i could also add remove questions. I receive an email when a visitor arrives and also a text message using the optional passport app!

Five star with a 1.2.3 simplicity

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We have been old school - guest book at the lobby. This will now make it more confidential and not expose who has been in the office, notification to host goes out automatically, have data to reference to as needed.

Very clean and professional - love it!

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Extremely efficient and easy to use/set up. Not to mention how knowledgeable, professional and easy going representatives are. Really embrace customers and provide what is being lost "True Customer Service!"