SteadyShot Function Doesn't Work

The SteadyShot® function may not work properly when the camera has just been powered on, right after you point the camera towards a subject, or when the shutter button has been pressed down fully without stopping halfway to allow the camera to achieve focus properly. Follow the steps below if it still doesn't work:

Make sure that the SteadyShot function is set to On.

On the camera, press the MENU button.

Select (Camera Settings).

Select SteadyShot.

Select On.

Make sure to update the firmware to the latest version. Follow these steps to check the firmware version of the camera:

Select the focal length from 8 mm to 1000 mm to match the lens you are using.

Note: If the attached lens has on OSS switch, make sure the it is switched to the On position. The SteadyShot function of the lens overrides the SteadyShot function of the camera body.

If the issue still occurs, the device may need repair.

For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.

For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.