Conditions of Sale

(applies to all purchases made online or offline from Summation Technology)

By purchasing product(s) from Summation Technology, Customers (Buyers) agree to be bound by the terms and conditions listed below. Any attempt to alter, supplement, modify or amend these terms and conditions by the customer will be considered as material alteration of this agreement and, therefore, are void with/without customer's acknowledgement.

TECHNICAL SUPPORT

The Customer (buyer) shall contact the original manufacturer for any technical support questions beyond Summation's support capabilities. Summation provides aTechnical Support page listing support contact information for all the manufacturers it represents.

PRODUCT SPECIFICATIONS

Summation makes a reasonable effort to maintain accurate specifications and system requirements. Summation does not take any responsibility for the accuracy of manufacturer's specifications. If specifications and system requirements are in question, the Customers (buyers) shall contact the original manufacturer for clarification.

RETURN POLICY

Summation Technology will not accept any product for return, exchange, or warranty service without prior authorization and an RMA number. Contact Summation Technology for RMA authorization and procedures. All returns are subject to a 20% restocking fee on non-defective items. Shipping & C.O.D. fees are non-refundable. Damaged or incomplete returns will be refused. NO credit or refund authorized after 30 days of invoice date. Store credits expire if not used within one year.

WARRANTIES

Products purchased from Summation Technology are covered by the original manufacturer's warranty, service, and support policy. Summation Technology is not responsible for any manufacturer warranty information and/or dispute.

ORDER PROCESSING

All orders are subject to product availability. Orders may ship out the same or next business day after being processed. If Summation Technology feels it is necessary to contact Customer (Buyer) prior to processing the order, but the Customer (Buyer) is unable to be contacted, the order may be put on hold. If billing, shipping, and payment information cannot be verified, the order will be put on hold. Summation Technology does not take any responsibility for delayed shipments caused by an order being placed on hold. It is the Customers (Buyers) responsibility to ensure the accuracy of their billing, shipping, payment and contact information. In addition, it is the Customers (Buyers) responsibility to review their order confirmation and, if necessary, inform Summation Technology of any errors prior to shipment.

SHIPPING: LOST OR DAMAGE

All orders ship F.O.B. Origin. All orders will ship uninsured unless the Customer (Buyer) requests shipping insurance at time of order. Additional insurance charges will then apply. All hardware orders ship "Signature Required". SUMMATION TECHNOLOGY DOES NOT SHIP ON HOLIDAYS & WEEKENDS.

CANCELLATION OF ORDERS

To cancel an order, Customer (Buyer) must contact Summation Technology and request the cancellation prior to shipment. If the order has already been shipped additional shipping fees and restocking fees may apply.