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Great Hotel for Business Trip - Review of Hotel Basel

Great Hotel for Business Trip

Best location. Easy access to everything, and to experience the charm of Basel. Hotel staff very friendly. It's nice to her able to find a good restaurant within a few minutes walk. Try Pinar in the University district - my favorite in Basel!More

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Stayed: May 2014, travelled on business

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Ask jerseysteves about Hotel Basel

Thank jerseysteves

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 3 June 2014

Dear jerseystevesThank you that you took the time to rate us. It is great to hear that you liked your stay. We are looking Forward to welcoming you soon again.Best regardsYour Hotel Basel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Hotel was well located in old town but also very close to Marktplatz square and bridge (10 min walk to convention center). Hotel staff were great, very nice, very helpful, and even made me an espresso when the cafe was closed. Rooms were comfortable, very well designed, quiet, good wifi.

Stayed: May 2014, travelled on business

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Ask shane35446 about Hotel Basel

Thank shane35446

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 3 June 2014

Dear shane35446Thank you for your nice comment. We and future guests appreciate that verry much!Best regardsYour Hotel Basel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Close to the central square but far enough away from the noise of the square. We had a large room on the top floor. It had a nice sitting area with a tv of it's own. The hotel was very clean, the room was well appointed and service was excellent. It is not a luxury hotel but niether is the price. We considered staying at the Les Trois Rois, but after the fact were glad we made this choice.

Stayed: April 2014, travelled as a couple

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Ask 11jimtravel about Hotel Basel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 3 June 2014

Dear 11jimtravelThank you for your nice comment. We do appreciate that verry much.Looking Forward to your next stay!Your Hotel Basel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Basel Hotel is decent enough hotel. Its location is great, in the centre of the historic old town, close to shops. Its staff is courteous. Its adjoining restaurant serves good (if expensive) food and its breakfast is sizeable and delicious. However, when I booked two rooms - for two people per room, the standard room turned out to really be for one single traveller.

The room's size was astonishingly small, its bathroom was minuscule and the bed was really for one person only. We managed to fit in simply because I was a mother travelling with a young child. I felt a little cheated with this - we were told we could get a bigger room if we upgraded at about 70 USD. But I found this unfair considering we were sold the room as a double in the first place.

The other, superior room was a good size - my parents stayed in it and were happy. For 70 more dollars of course they got a better (and more honest) deal.

I'm going to give this hotel an average score based on the fact that it is not a bad hotel, but its advertising can do with some more truthfulness.

Room Tip: If travelling as a double unit make sure to get a room with a good size double or twin beds as the standard rooms are really only for a single traveller. Unless you like lots of cuddling and tiny bathrooms.

Stayed: April 2014, travelled with family

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Ask lonnybom about Hotel Basel

3 Thank lonnybom

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 15 May 2014

Dear lonnybornThank you verry much that you took the time and rated our hotel.We are verry sorry that you found your double room not adaquat. As we are situated in the historical part of old town space is limited. But we do indicate the size of the beds on any plattform to avoid disappointments like that. And you have the possibility to book a larger room. As earlier you book as better is the rate. If you might like to come again please contact us directly so we can provide personel advice for the size of the room and bed. We really regret that you did not like your room this time.Thank you again for telling us and best regardsYour Hotel Basel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Hotel Basel has a great location, friendly service and nice breakfast BUT very poor room designs. Rooms are a bit small and poorly designed. Other than that, it's very nice. I would advise to check the rooms before booking, or worst case, do not be shy to ask to change your room.

Room Tip: Try to see the rooms before you book because some of them are very small

Stayed: July 2013, travelled on business

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Ask YassElmasry about Hotel Basel

3 Thank YassElmasry

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 29 April 2014

Dear YassElmasryThank you that you took the time to rate our hotel. We do appreciate that very much!We are sorry that you found our room design only average. Please contact us to tell us how we could improve. Only if we know what was missing we can work on it.Thank you and best regardsYour Hotel Basel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Stayed here for one night over Easter. The hotel is right in the heart of the city (note, you can't actually drive to it as the area is pedestrianised) and surrounded by lots of shops, bakeries and bars. It's ideally located for walking around and seeing the sights of Basel.

Staff were very friendly and welcoming. A very nice touch was getting a travel card that allows you to use the buses and trams for free during your visit. We also found two chocolate Easter bunnies waiting for us in the room.

The room was spacious and had a massive bed, but it did lack tea / coffee making facilities.

Stayed: April 2014, travelled as a couple

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Ask Bilbodotcom about Hotel Basel

3 Thank Bilbodotcom

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 29 April 2014

Dear BilbodotcomThank you that you took the time to rate our Hotel. We do appreciate that very much! Please note that hotel guests are ALWAYS allowed to drive in front of the hotel - no matter it is pedestrian area!!!!We do offer tea/coffee making facilities - just ask for it at reception. Best regardsYour Hotel Basel Team

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC