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Blue screens, wonky Malwarebytes, AVG was deleted.... [Solved]

NC-Native

Posted 12 July 2015 - 12:00 PM

NC-Native

Member

Member

30 posts

Working on this pc again for a friend. I put AVG, Malwarebytes and Spybot on here a few years ago. Somehow AVG was either removed or disabled and Malwarebytes keeps opening up on it's on every few minutes. I've re-installed AVG and ran a virus scan, it did find quite a few problems and corrected them but the system still seems buggy to me. I've done all I can with the knowledge I have (thanks to what you guys have taught me in the past). But I haven't kept up with the malware removal stuff in years now so I'm hoping you guys can help me again!

Description: The program mbam.exe version 2.3.55.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Posted 16 July 2015 - 10:44 AM

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.

Select additions at the bottom

Press Scan button.

It will produce a log called FRST.txt in the same directory the tool is run from.

Description: The program mbam.exe version 2.3.55.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

Notes:1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now