Dear Ubuntu: I Have Some Concerns

Dear Ubuntu:

For the last couple years, life has been good. Every time I’ve shown you to a friend or family member, they’ve compared you to what they’re familiar with – Windows XP or Vista, mostly – and by comparison you’ve looked brilliant. Yeah, your ugly brown color scheme was a bit off-putting at first, but once people saw how secure, simple, and reliable you were, the response was almost universally positive.

But recently, things have changed. Your last version – 9.10 – was an unmitigated disaster. At first I thought I was the only user having issues with it (random freezes and reboots), but guess what? Tons of people had a horrible experience with you. My comment box is overflowing with comment after comment after comment about how you made their life difficult with your 9.10 release, and thirty seconds on any major search engine will show loads more comments to this same effect.

Normally all this would be semi-acceptable since you still provide a great alternative to Vista.