By opting for an Authority to Leave without a signature, you accept that we cannot be held responsible for your order if any parcel tracking shows that the parcel has been delivered. Your parcel will typically only be left if there is a place deemed to be safe to leave the parcel. Unfortunately, we cannot control this process as this is dependent on both the carrier and the circumstances for each individual delivery.

Returns

We’re not happy if you’re not happy. 100% guaranteed return or replacement.

Please retain any product and/or packaging for return to us at our expense.

Please inform us of any damage and/or incorrect items delivered on the day of receiving the goods.