Philosophy

Our customer is always at the center of our business universe, where we have b.i.g.-Group employees, motivated and committed to achieve common success together with our customer. Since 1994, b.i.g.-Group implements corporate policy with values, which are the foundational base and philosophy for all group companies and 3,000 b.i.g. employees.

Company Principles

Satisfied customers through high quality, reliability, and constant service

Motivated, engaged, successful employees

Work efficiently to earn profits

Always be better than others

Protect jobs

Constant training and continuing education, quality assurance

Search for, develop, and implement innovative techniques and services

Transparent organisational structure

b.i.g. was founded by entrepreneurs Gisela and Bernd Bechtold and has developed to a complex service provider since 1981. In this time b.i.g. has grown continuously independent of broader economic ups and downs. The foundation for this success is found in the unique traits that distinguish the b.i.g.-Group from its competitors in key points.

Uniqueness

What makes the b.i.g.-Group unique for you as our customer?

b.i.g. – all services from a single source

You have just one contact partner, but can rely on several specialists within the b.i.g. – Group.

This assures you get uniform quality in all services.

b.i.g. – innovative and creative solutions

Enter your services package into our think tank.

We will create the optimal package for you meeting your requests and exploiting all synergy effects.

b.i.g. – Your Partner

We will take care of you personally

We are there for you 24 hours a day

b.i.g. – dedicated employees

Our employees perform at a high level

b.i.g. works for them [goes to the line for them?]

b.i.g. – meets your requests

We take care of you holistically

We think our way into your problem and make sensible offers b.i.g. – Responsibility for your values

We identify with the work

We think about how to protect your values

b.i.g. – Skill

Each individual company in the b.i.g.-Group has qualified personnel with experience in the respective industry

In the Group our know-how is therefore mutually re-enforcing

b.i.g. – good price-performance ratio

We optimise your order always in your interest

We offer actively more favourable prices if there are new techniques or synergies