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We only stayed one night before we continued our journey. We asked for hotel transport via this website and to confirm via email. They never did and we eventually called them the day itself to confirm, arriving at the airport there was nobody there so we called again. They said they didnt have my phonenumber but they had the flightnumber and arrival time so that only excuse. The price of 100k for it was also very expensive for a 10min drive.
The room was ok, clean and big enough but it could use more plugs to charge a phone. Only 1 at one side of the bed and one at the sink that wasnt working. The sink in the room was leaking but not working for some reason.
The bathroom was not that good, a bit diry, almost no pressure on the sink for water and hot water took forever to heat up. The bathroom needs renovation.
No fridge in the room but that was ok for only one night. The aircon was very noisy and not really cooling the room, at full fan speed and coldest temperature it was still not cooling down. Even at lowest fan speed it was still very noisy.
The staff was very friendly though, they did their best to help us where we needed to.
It was ok for us to just have a cheap place to sleep not to far from airport and kuta beach.

Staff was friendly, but basicly didnt know any answer to my questions about the town. No maps in hotel.
No food, only free coffee, drinking water((you could refill your bottle all the time) and tea.
Rooms were clean and the area was pretty quiet.