Changing Your Network Password Remotely Using Okta

LSC Staff can now change their network password using Okta Single Sign On. This guide will walk users through the process of changing their password remotely using Okta.

NOTE: In order to change your LSC network password using OKTA SSO, you need to have set up your security question and have provided an alternative email and cell phone number (if you want the option to receive the notifications via message.)

Open your browser and type the SSO URL into the browser address bar

The SSO URL is "LSC.OKTA.COM"

Hit the Enter key on your keyboard

When the SSO Logon screen (above) appears, user your cursor to click on the text that reads "I UNDERSTAND AND CONSENT..."

When you click on the text, three options will appear at the bottom of the dialog box

Select "Forgot Password" by clicking on the Forgot Password text

A Reset Password dialog box will open

Enter your LSC Email (typically lastNAMEfirstINITIAL@lsc.gov)

Select the method you want to use to access password reset

Reset via SMS - to use this option you need to have ALREADY entered your cell phone number into Okta under the Account Settings or during your setup

Reset via Voice Call - to use this option you need to have ALREADY entered your cell phone number into Okta under the Account Settings or during your setup

Finally, we encourage you to create a difficult-to-guess password, avoiding words like “password” or your daughter/son’s name (for example). And please don’t copy your password and place it somewhere that can be found by others.