Last time I was in the lounge one of the loud talking types was discussing with, I presume his marketing department, which website addresses would be needed to launch their new product. After what seemed like hours of listening to this guy bellowing into his headset my colleague had finally had enough and opened his laptop and registered the 3 addresses in question. Sadly we left before hearing the fallout.

My hero

Why can staff not direct people to private rooms or back into the main terminal? Why can staff not tell families to keep it down? Staff can enforce all of this but refuse.