Service Mode Explanation

The “COPY TO CLIPBOARD” button copies all available info from the log file to Windows
clipboard. It allows you to copy all required information to any *.txt file or
messenger window.

The “SAVE LOG TO FILE” button is used to save operation logs of the Pegasus software
to *.txt files. Log files are saved in the “LOGS” subfolder of the Pegasus
installation folder. Files are automatically named as “Brandname dd.mm.yyyy. hh_mm_ss.log”.
You may use this button to save the log information and send it to the Support Team
if you encounter any technical problems.

The “CLEAR LOG” button erases all data from the log window.

The “CLOSE MODULE WINDOW” button closes active module window. Please note that all
active procedures will be terminated if the module closes.

The “COM PORT” drop-down list is used to select an operation port. Pegasus software
communicates through any interface that can create a virtual COM port on a PC. Native
COM1 and USB operation is also supported.

The “BAUDRATE” drop-down menu is used to select operation speed. The higher speed
is selected, the faster will the flashing procedure be.

The
“IMEI” button reads IMEI number of the phone. It is an active window.

The “SN” button reads serial number of the handset. It is an active window.

The “CONNECT TO PHONE” button is used to start boot sequence and put the phone into
the appropriate mode for servicing operations.

The “Switch to Slave” button switches between Master and Slave phone modes. This
option is active for DUOS handsets, only.

The “Rebuild IMEI” button is used to restore IMEI numbers. In order to Rebuild IMEI,
type the required IMEI number in the Active IMEI field and press the button. If the
“Rebuild IMEI” button is disabled it can be activated by the Ctrl+I key combination.

The
“UNOCK PHONE” button is used to unlock the connected phone.
Please note that COM port and phone model have to match connected handset.

The
“FACTORY RESET” button resets phone settings to the defaults that were set to the
phone at the factory.

The
“REPAIR EMPTY BOARD” button is used to repair “illegal trial” error, IMEI 00000000000000
that can’t be repaired in a usual way etc. You should type handset serial number in
the input field. You can get serial number from the factory sticker. Example on image
below:

The
“RELOCK PHONE” button will lock your phone for the next inserted SIM card.

The
“WRITE FLASH” button starts the flashing procedure. Before flashing, mark the file parts that should be written. Gray (inactive) checkboxes mean that flash image does not contain corresponding flash
parts. It is recommended to flash all flash parts to avoid handset software malfunction.

The “READ FLASH” button is used to dump handset flash memory into a .FLB file. This
file format is used for debugging procedures. Please don’t send us backup files
each time you have a problem, use this function upon our request only.

The “ERASE FLASH” button is used to erase firmware of a phone, including
user data.

The
”Read Codes” button is used for reading unlock codes from the pnx490x based
phone models in the flash mode.