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Hey everyone. On my uconnect 5.0, the voice command won't work when I try to change songs or artists when using any of the available sources (aux, USB, bluetooth) for music. It works when I request a change of source, ie. switching to sat. radio, USB or whatever. Dealer and Chrysler says it's a formatting issue with itunes/apple, but that's obviously BS. Any ideas?

Is there a limit to the number of songs the uconnect can handle? I do have 4500 tunes on either a 32gig flash drive or an iPod. If I load a flash drive with only 10 songs then voice command does work for those functions. That's why I think it might be the quantity of songs that's too much for it to handle.

I thought the manual said it should be a maximum 16GB flash drive, but it's been a while since I read a '13 owners manual. I can't say about the ipod, I've never had the opportunity to throw mine in one of the '13s at work yet.

Our '13 has the 8.4AN, and we have been using a 2TB WD My Passport. It is plugged into the USB port in the center console. It is set how it comes from WD, has 2TB capacity, and works just fine. What I have not tried, however, is putting more than 32GB of music onto it.

Could portable HDs have a secondary limit, which is higher than the limit for media cards?

I've occasionally used my 64 gb thumb drive as well as a 64 gb micro SD without issues just to see if they would work. I did have to change the default formatting of the SD card though for my Ram to read it. I currently have a 32 gb micro SD with about 4200 songs. I initially had about 400 songs that didn't have any mp3 tag info. I found out that the songs I bought from I-Tunes wouldn't show the tag info, so I had to enter it manually for every song. A few others didn't encode right also, but they were more isolated. In any event, I haven't reached an upper limit for the number of songs my Ram can access.

A few (2% maybe) of the songs on my flash-drive are in .aac format which is the default for itunes (right?). So could those songs be the cause of the voice command failure for all the rest of the songs - following what Rob said about itunes formatting being a problem?