Enzo was professional and knowledgeable from start to finish. He went above and beyond to get me a mortgage that suited me. Infact, he managed to secure me a mortgage when I didn't even think it would be possible. Enzo really knows his products ... read full review

We put an offer in on a house, our offer wasn't even put to the vendor for 24 hours. When I rang up to chase we were told only a branch partner can submit offers and he was out of the office. We were also ... read full review

We first contacted courteney in connells oldbury to help us find a rental property in the area. We were very happy to hear such a lovely voice at the start of our conversation. What an asset to her manager Charlotte and the connells group. We ... read full review

Very pleased with the overall sale of my property with Connells Estate Agents. Ella was fantastic, excellent customer service, co -ordination and communication especially as I am living and working abroad in different areas of the world.
I was very pleased with Ella's work ... read full review

Dealt initially with Amy then Ella Flint took over. Ella was very polite and extremely patient with me, especially when I was expressing my frustration on the delay. Kept me informed with updates twice a week on Tuesday/Friday. Ella was extremely professional.... read full review

Comment on agent fees

Was shown the fees which I thought was reasonable, unfortunately I was not shown the vat at the time. So it cost me more than I originally thought.

Connells have managed to make a mistake and return our letting deposit to the landlord instead of us and now tell us we must wait until the landlord returns the money. Unbelievebly poor and incompetent service.
You would think they would be apologetic and embarrassed ... read full review

“ Excellent, efficient Service... ”

As a landlord with three properties being maintained by your Property Maintenance Department at Leighton Buzzard, I really must single out Clodagh Matthews as being a real asset. She is efficient, informative, ever helpful, friendly and polite. She really is excellent at her job. She ... read full review

Jason personally dealt with the sale of our property in Werrington ensuring the sale progress was monitored and swiftly concluded. His weekly updates were much appreciated and the communication at other times was accurate and informative. If Jason was not available Liam was helpful and ... read full review

I have had nothing but problems from the beginning. Told us that there were problems with the referencing 30 minutes before collecting our keys; didn't send the tenancy agreement till 2 days after we collected the keys; tenancy agreement had loads of errors (deposit amount, when ... read full review

Comment on agent fees

Terrible as they will take extra money for the deposit despite what the documents tell us.

Would NOT recommend for letting. Furthermore I am still waiting of the invoice. They promise a lot of things, but that were not kept. Wrong settlements were made which led the consequence that the credit institution was turned on to collect the money. She confirmed ... read full review

Purchased house marketed by connells. Vendor was equity release firm so typically estate agent is probably instructed to push sale along hard and use all means to get highest price. Connells continued to market the house even after offer was accepted, were very rude and ... read full review

Selling my family home has been an emotionally roller coaster, however it has been made easier and less painful by these members of staff. The viewings were arranged for me and communication has been constant. Thank you very much Chris and Bridget.... read full review

Fantastic end to end service from all at Oxley Park Connells, from the initial process with Edward Percival right through to completion with Charlotte Fiume the service was customer centric with a warm and professional approach at all times. A++++ recommended... read full review

Comment on agent fees

Hi Mr and Mrs Bride,
Thank you for your comments and it was an absolute pleasure to work with you . I hope in the future you will return back to Connells and we will most certainly be happy to help you both again.
Kind Regards ...

Hazel was an absolute pleasure to deal with!
I like to now all the details when I am dealing with agents managing my property - Hazel always explained clearly and with a very warm and understanding tone. The whole process was very quick, Hazel kept ... read full review

Comment on agent fees

I feel you get what you pay for in life, the fees were fair for the level of service I received.

I have had a very bad experience dealing with incompetent staff, no-one knows whats going on. I was charged twice for everything 2 months in a row so have been chasing refunds non-stop. I also had to pay a court fee of £100 because they didn't ... read full review

I have been working with Connells Lettings team for a few years now and have had fantastic service notably from Emma Marriot and more recently from her colleague Emma Ter Harr - who work between the Grantham and Melton Mowbray offices.
Despite working across the ... read full review

After a long period of time trying to sell our house we decided to try a different agent. We spoke to Nicola at Connells in Blaby and was immediately impressed with her enthusiasm and knowledge regarding the housing market. Nicola marketed the property in a ... read full review

Since maintenance issues were transferred to Leighton Buzzard and Clodagh Matthews has been dealing with the maintenance on my property all the repair's have been dealt with swiftly so that the tenant's are satisfied. Any issues and question' that I might have are ... read full review

Diana was very friendly and informative with respect to the letting process. She kept us up to date on prospective tenant appointments and was always available to contact for any questions. Ultimately she helped to secure us new tenants within a couple of weeks - ... read full review

Just thought I would write a review to compliment Brandon on his service with regards to a property transaction completed recently.
Whist Brandon didn't represent me I had many contacts with him during the sale of my property. I found him extremely professional and ... read full review

Diana and Simon really helped me find a new home from start to finish they called and emailed to help everything run smoothly. They responded very quickly to my emails and calls and we sealed the deal. Very nice people.
Thank you both... read full review

Excellent, professional and Speedy service from Diana and Simon! They are both always polite and happy to go above and beyond what is expected. Would highly recommend them and the team at Connells Watford!... read full review

Comment on agent fees

Fee's are reasonable. The only comment I could make would be that for return business there may be could be a discount applied

After having months of non communication with the Dunstable branch and the people managing my property, I was introduced to Yasmine Degmenlibey whom I must say done more for me in a few days than anyone. All my concerns were addressed and were dealt with ... read full review

Comment on agent fees

Yasmine dealt with my concerns within a matter of days. Daily updates which were appreciated. Very professional and gets the job done.

Daniella has been fantastic in dealing with the issues that I have been having with the property I was a tenant of. She is efficient and answers emails quickly. She has given me brilliant advice and I would definitely recommend her.... read full review

Diana has gone out of her way to make sure we were satisfied with the place presenting us to the landlord as well. She not only handed over the keys but also helped setup our utility bills after moving in.... read full review