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Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/

I just purchased an HDMI to VGA adapter from you. I cannot get it to work. I have two raspberrys and both work when connected to my TV, but neither displays on my 21" VGA monitor. my PC works fine with this monitor, in fact that is what I'm using to type this post. There is a hole on one side of the adapter, do I need to make some adjustment?

We tried this out with a Raspberry Pi and an old VGA monitor we had and found the display output to be very crisp and vivid. For use with a Raspberry Pi we suggest editing config.txt to set "hdmi_safe=1" output for best results (otherwise, the Pi may not 'recognize' the HDMI display and revert to composite output)

I had a VGA adapter working before and made the mistake of removing the VGA connector with power still on. It killed it,but I made no changes, I just ordered another. When I got it, I just reconnected things. This is where I am now.

we certainly tested the adapters with two different VGA monitors, both worked...

can we do one last experiment? boot the pi with the display going to your HDMI TV. make sure you see stuff on the TV, Then disconnect the TV and without rebooting the Pi, connect the HDMI->VGA and connect the VGA to your monitor

if that doesnt work, email support@adafruit and we'll arrange a refund. not sure a replacement would work, sorry :(