Guam

Sixt Rent a Car Guam terms

The renter and the driver have to be in possession of a valid driving license.

The driver has to be in possession of a valid driving license for at least 1 year.

Driving license printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc) must be complemented by an International driving license.

For driving licenses from countries not part of the Geneva/ Vienna Convention on Road Traffic (e.g. China), an official translation of the license in English must be presented with the original license.

Special rental information by booking of Prepaid rates

Changing booking

A booking can be changed up to 48 hours before the start of the rental (on availability) in return for an alteration charge of 27.00 USD. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this alteration leads to a lesser rental cost.

(Rebooking = RF)

Cancellation

A booking can be cancelled before the rental begins. In the event of cancellation, the payment in advance already made towards the rental shall be paid back subject to a cancellation charge, which will be withheld and shall be in the amount of the rental charge (including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to:

Pacific Auto Group, Inc.

AP Plaza unit 7B

160 N. Marine Corps Dr.

Tamuning, 96913

Guam, USA

Tel: +1 (671) 648-7498

Fax: +1 (671) 648-7500

e-mail: reservations@sixtguam.com

(Cancellation = CL)

No-show

In the event that the booked vehicle is not collected or not collected at the agreed time the rental charge already paid shall be withheld in full.

Age Restrictions

Minimum age in Guam is 18.

A Young Driver Surcharge of USD 6.00 per day and USD 90.00 per month applies for drivers under 21 years.

(Young Driver Surcharge = AE)

Conditions of Payment

Flexi Tariff

We accept all credit cards from internationally recognized credit card companies - such as American Express, Eurocard/Mastercard, Visa.

Diners Club is not accepted.

We do not accept any prepaid cards or debit cards (Visa Electron).

Sixt Express Service cards are only accepted in combination with a valid credit card.

Prepaid Tariff

The following credit cards are accepted: all credit cards from internationally recognized credit card companies - such as American Express, Eurocard/Mastercard and Visa. Diners Club is not accepted.

We do not accept any prepaid cards or debit cards (Visa Electron).

The renter must be the owner of the indicated credit card. The authorized driver details and method of payment will be confirmed at reservation stage and cannot be amended. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card.

By booking of a prepaid rate, the credit card will be charged before the start of rental, directly with the estimated total amount of rental. The amount that will be charged on your credit card comprises the price of rental as well as all additional extra fees.

The rental charge (plus any other charges agreed such as, e.g. exemptions from liability, delivery charges, airport charges etc.) plus value added tax in the statutory amount applicable from time to time must, as a matter of principle, be paid in full for the agreed rental period, i.e. if the vehicle is collected late or returned early there shall be no refund.

Generally an advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.

Please note, that payments with credit card may require the PIN of the credit card.

General Protection Conditions

Third Party Insurance (TI)

Third Party Insurance is included in the LDW insurance (see below). Upon purchasing LDW insurance, the customer's third party liability will be limited to the amount of the LDW deductible.

If LDW is not accepted, the customer will not have a third party liability protection.

Protection coverage for the vehicle rented includes Third Party Liability with a maximum cover of 500,000 USD.

(Personal injury up to 100.000 USD per person / property damage up to 300.000 USD).

Loss Damage Waiver (LDW)

Loss Damage Waiver removes the drivers responsibility to a part of the vehicle in case of damage or theft:

Tire and Glass Coverage provides cover against the consequences of damages on tires and windscreen.

The cost of TG is as follows: see table

If TG is not accepted the customer will be held liable for the full value of damages on tires and windscreen.

If TG is accepted, customer is only responsible for the following amounts: 0.00 USD.

CRS Code Tire and Glass Coverage

USD/Day USD/Month

all groups 6.00 150.00

(Tire and Glass Coverage = TG)

Road Side Assistance

The Road Side Assistance covers assistance with tire repairs, refueling of vehicles on the road, loss or misplacing of keys and break downs. Spare parts, fuel and tires themselves are not included.

CRS Code Road Side Assistance

USD/Day USD/Month

all groups3.0060.00

(Road Side Assistance = BC)

Delivery & Collection

Delivery/Collection Service is on request. Please contact the local rental station.

Delivery/Collection Service to/from hotels and airports is free of charge.

(Delivery = DL

Collection = CO)

One-Way Rentals

National

One-Way Rentals within Sixt locations on Guam are free of charge.

International

International One-Way Rentals are not allowed.

Cross Border Rentals & Territorial Restrictions

Cross Border Rentals are not allowed.

Premium Location Fee

No Premium Location Fee for rentals at airport stations applies.

(Premium Location Fee = Y)

Extras

Accessory USD/DayMax. USD/Month

Baby Seat (guaranteed)

(0-13kg)7.00120.00

Child Seat (guaranteed)

(9-18kg)7.00120.00

Booster Seat (guaranteed)

(15-36kg)7.00120.00

Navigation system7.00180.00

Accessories are bookable without obligation and subject to availability.

Additional Driver

An Additional Driver Surcharge of USD 5.00 per day and USD 75.00 per month applies.

(Additional Driver = AD)

Refuelling Charge

All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise our current refuelling charges will apply.

(Fuel = FC)

Other Fees and Taxes

Administration Fee For Fine

The renter is liable for payment of all traffic/parking fines occurring during the rental.

The customer is obliged of informing Sixt about any parking and traffic violations.

If the renter has a traffic/parking fine during the rental, the renter will be charged an Administration Fee of 50.00 USD.

(Administration Fee For Fine = "FI")

Service Charge

5%

All rates include tax/VAT (if incurred).

For partner with individual agreements alternative prices and regulations can apply.

(subject to change)

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

Branches

- Guam International Airport

Address

160 North Marine Corp Drive
Tamuning
, GU

Information

Your way to Sixt/Shuttle Service:

Upon exiting Customs, please exit towards the West Arrival and a Sixt agent will be there to bring you to our shuttle bus, which will you transfer to our Sixt branch at Unit 7B AP Plaza 160 North Marine Corp Drive, Tamuning GU 96913. Our branch is approx. 1km away from the airport.

Return information:

The return of the Sixt vehicle is at Unit 7B AP Plaza 160 North Marine Corp Drive, Tamuning GU 96913. Our shuttle bus will transfer you directly to the airport within 3 minutes. Please arrive 15 minutes prior to the time you would like to be at your terminal.

Information

Your way to Sixt:

By car:

Upon exiting the airport head southwest on Route 10A until you reach the intersection of Route 1. Then make a right turn and our Sixt branch will be approximately 50 meters on the right hand side.

- Guam Hagatna/Autospot

Address

South Marine Corp Drive
Hagatna
, GU

Information

Your way to Sixt:

Our Sixt branch is located in Lot 2002 255 South Marine Corp Drive, Hagatna, Guam 96910 and is approximately 6km from the airport.

By car:

Upon exiting the airport, head southwest on Route 10A for 1.5km. Turn left on the intersection onto South Marine Corp Drive for 4.4km and our Sixt branch will be located on the right hand side inside the Guam Auto Spot GMC/Buick Service Department.