Complaints.com is one of the more civilized complaint sites online. It is run by a U.S.-based company in Chicago called Sagacity Corporation. To be “sagacious” is to have good judgment, be knowledgeable and shrewd. Like most complaint sites, Complaints.com enables anyone to post whatever they want but it fairly clearly spells out that it wants truthful complaints. We can remove Complaints.com complaints but recommend that you follow its procedures too – because the site at least has meaningful removal policies.

Complaints.com wants its complaints to be, among other things:

An actual, firsthand experience of a consumer

Written by the actual consumer

G-rated, so it is suitable for family audiences.

Constructive, so not just a bash.

They want the complaint author to be attempting to get some sort of resolution.