i got a mail which says: thank you for your ID Card. But we also need a proof of address.
This can be a electricity bill, gas bill or tennancy agreement.Please no
ID
We sincerely apologize for any inconvenience caused to you.

i'm 18 and i live with my grandparents i go to school every day and where the hell i'm suppost to take this bill when i don't pay them. No offence, but this is kinda sick i have to do all that when other people don't have to send even a ID.