No long ride...

Today, I sent a passenger to the hotel. He told me to wait for him because he was going to the airport. After he got in my car again, he created a long ride, but for 4 consecutive times, uber has always assigned him to others. Finally, he said: forget the uber and give you cash.
I remember that I haven't got a long ride for a long time. At night, I told my wife and try to make a long ride with Uber, Uber still took the ride request to other driver. I didn't get the ping.
I want to know why this is happening.

This has happened to me multiple times. I've had passengers literally standing outside of my car, requesting an Uber, and the ping goes to somebody else. Sometimes I will get it after they request two or three times, sometimes it takes even more. A couple of months ago, I had a lady try to request me about 5 times before I finally got her request. Who knows how their algorithm works. All I can say is that it does happen, and frequently.

This. Why wait at the hotel for free when you could at least get the per minute rate for waiting? Why end a trip with a passenger you KNOW is going further? Next time just tell them you'll keep the trip going while they get their stuff.

This has happened to me multiple times. I've had passengers literally standing outside of my car, requesting an Uber, and the ping goes to somebody else. Sometimes I will get it after they request two or three times, sometimes it takes even more. A couple of months ago, I had a lady try to request me about 5 times before I finally got her request. Who knows how their algorithm works. All I can say is that it does happen, and frequently.

Cash is awesome in my books. Cut out the middle wedge that is Uber. I’ve read somewhere that you have to have been online for at least three minutes to get a request from someone less than 10 feet away from you. I think it’s so someone that has been on longer who hasnt gotten a ping gets a pickup. Unless of course it’s extremely busy and everyone in the near vicinity gets a ride quickly and makes you go through the queue much quicker. It makes sense but I have no idea why this is the case, if it even is the case. Either way it’s hapened to me a lot as well.

First of all, what others said -- have him just change the destination to the airport, and DON'T END THE RIDE.

As to the ride request itself, he got other drivers because he was IN your car.

Uber is wise to that, and for whatever reason, they don't want customers selecting their drivers. If the rider is right next to you, the request will go elsewhere. It's a stupid policy that reduces system efficiency (which they say they are all about) and costs Uber money, but it's rideshare and it's not supposed to make sense.

If he'd been a few yards away from your vehicle, you would probably have gotten the ride.

Actually, if a person is standing next to your car, orders an Uber and gets another driver, it happens because Ubers are not considered a 'Hailed Service'.

In most major cities, in order to be a taxi you have to pay for a taxi medallion. Medallions give you the ride to legally pick up hailed fares. Ubers are not allowed to do that, so it will 100% of the time send it to another driver....thats why parking out front of a busy bar is usually detramental to making money.

Just because you are close does not mean,You will get the ride. If you have 100% acceptance rate, no cancellation, and close to 5.0 ratings, then you might come close to getting that ride
Algo has to have 100% trust in you to get that close ride, every time.

Few other drivers might be sitting with
Low hourly avg , so to bring it up, it could be routed to them

Just because you are close does not mean,You will get the ride. If you have 100% acceptance rate, no cancellation, and close to 5.0 ratings, then you might come close to getting that ride
Algo has to have 100% trust in you to get that close ride, every time.

Few other drivers might be sitting with
Low hourly avg , so to bring it up, it could be routed to them

Click to expand...

Another guy claiming to have the secrets to the Uber algorithm.

Please site your source for ratings and acceptance rates being a factor in determining who gets the ride.

Actually, if a person is standing next to your car, orders an Uber and gets another driver, it happens because Ubers are not considered a 'Hailed Service'.

In most major cities, in order to be a taxi you have to pay for a taxi medallion. Medallions give you the ride to legally pick up hailed fares. Ubers are not allowed to do that, so it will 100% of the time send it to another driver.....

The "only" time someone siting in my car didn't result in my getting the ping was during a crazy snowstorm when the system was overhwelmed with a 3.5X surge. It took 2 times for me to get the ping on my phone, and I had to ignore 2 others during that time.