White Paper | October 19, 2010

When solution provider Tom King, business development executive at GGGroup in New York, made the transition to delivering cloud services and IT-as-a-Service, it quickly became apparent to him that a more sophisticated sales
process was required and that his HR composition would need to change. Just how does the allocation of sales and technical resources change when you move to cloud-based services? This white paper explores the deeper issues involved in properly staffing a remote managed IT service and addresses proven ways to overcome the challenges.

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