*Please keep your receipt. We may need you to provide payment proof if we need further verification of your payment.

Delivery Service

We ship out all items by using Pos Laju courier service except if there is any special request from customer.

After you have successfully placed your order, our Customer Service team will conduct a verification process and update you as soon as possible by email.

Once the payment is settled and confirmed we will ship out the items as soon as possible and you can expect to receive your order within:

Ready Stocks: 1-2 working days and for East Malaysia within 2-4 working days.

Pre-order: 7-12 working days.

We charge minimum RM 6.00for west Malaysia and RM9.00for east Malaysia (Sabah and Sarawak) as postage fee for every single order.

Postage fee will increase with quantity and weight of the products to be shipped.

Combine Shipping

We offer combine shipping if buyer's purchase multiple items from our store.Courier charges for combine shipping is calculated based on the actual weight of the total products purchased.System will automatically calculate the combine shipping fee and show on the check out page.Free delivery offer is only available for certain items as mentioned.

Slight delay might happen for rural area in Sabah and Sarawak or during the peak time.In case,

the item not delivered in stipulated time frame,please let us know via email or whatsapp:

Customers can track their parcel on the official website of the courier (Pos Laju) using the tracking number provided by us once the parcel is shipped out.

We will send you the tracking number by mail and sms.When receiving the parcel, customers are to check the parcel before signing and receiving it.

If the item is broken or faulty, please do not accept it and please contact us immediately.We are not responsible if the product is lost once you have signed the parcel.

Poslaju parcel tracking page : http://www.poslaju.com.my/

Product Information

DOUBLECROXX have made every effort to display as accurately as possible the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

DOUBLECROXX has done their utmost to ensure that the measurements for products furnished on the website are best calculated to accuracy and true to its dimensions in cm /inches; however, due to the fact that certain fabrics are stretchable, actual measurements of individual items might vary slightly.

All merchandise displayed for sale on this website are constructed of man-made materials otherwise stated.

Policy

We will examine the condition of each product before shipping out to make sure it is in good condition. However, if there is problems with the items you received, we do accept return or exchange following our policy written below.

Items are returnable or exchangable within 2 days from the date of receiving. Please make sure it complies with our policy below before making request for a return or exchange.

Important Notes :

- Items must be return in the original condition including taps, tag, or packages. Any of these missing, the return request will not be entertained.

- Customers need to submit the request within 2 days from the date of receiving, any request later than 2 days will not be entertained.

- Request must be submitted together with photo showing the problems of the item.

- Items must be sent out from customers side within 3 days upon successful request.

- Postage of return and replacement will be borne by DOUBLECROXX for the items with reason stated at "Returnable/Exchangeable" Section.

- Items can be exchanged with the same design and color only.

- If customers received damaged/stained items, and request to change to different designs or colors, postage of return and replacement will be borne by customers.

DOUBLECROXX' Best Seller

DOUBLECROXX' Items

Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.