Lost Oyster Card

At some point in your trip, you or someone you know will lose your Oyster card. While it is rather an inconvenient and expensive loss, it is not the end of the world.

Go to the TFL website as soon as possible to report your lost/stolen Oyster card. You can also call: +44 0845-331-9872.

After you report your lost/stolen card, your card is frozen so that no one else can use it. It costs 10 pounds to replace your card, but the money you had topped up previous to the loss is added on the new card. It takes about a week to receive a new Oyster card in the mail; however, it is well worth the wait.