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If the phone is totally unresponsive, even after a reboot, then try the following methods.

2) While the phone is turned off, press and hold the Volume Up and Volume Down buttons together. Then, while holding these, press and release the Power button (keep holding the volume buttons). The phone should turn on and a menu will appear. Press the Volume down button to navigate to the Recovery option. Press the Volume Up to select (if that doesn’t work, use the Power button to select). A yellow triangle and an Android logo will appear. Press the Volume Down and Volume Up button together and a recovery menu should appear. Use the Volume buttons to move to the Wipe data/Factory reset option and then press Power to select. Again, use the Volume Down key to choose Yes and press the Power button again to select.

3) While the phone is turned off, press and hold the Volume Down button. Then, while holding, press and release the Power button. A menu should appear. Use the Volume down key to go to Clear Storage. Use the Power button to select the option. Then when asked to confirm, press Volume Up for Yes.

4) While the phone is off, press and hold down Volume Up + Home + Power buttons at the same time. Then release the buttons when you see the Logo. Use the Volume Down button to go down and the Home or Power key to select. Choose the Wipe data/Factory reset option. Then Select Yes to delete all user data. Then choose to reboot the phone.

5) A final method is to enter the code into your phone’s dialler: *2767*3855# This method will not give you an option to reverse the process, so be careful! This method will only work if you can boot into your phone.

Depending on how your phone is set up, sometimes you will see lag when swiping between homescreens. There are a number of things you can try to fix this, as follows:

First, try restarting your phone. This will fix many problems.

If that doesn’t work, then remove any Widgets that pull data to the phone, such as Twitter, Weather widgets etc.

If you have Live wallpapers turned on, then try turning them off by going to Settings – Wallpaper, then changing to a different Wallpaper.

Go to Settings – System – Developer options – Window Animation Scale and Transition Animation Scale. Try changing these to 0.5x (or even 0).
(you will need to unlock Developer options if you can’t find this. Use the search form on this site).

Sometimes the problem can be with the phone or operators skin or launcher, so try going to the Play Store and downloading a third party launcher such as Nova launcher or Go LauncherEx. Note: you will need to re-create your homescreen shortcuts, but they are both great launchers.

Another tip is to always press the Back key instead of the Home key when leaving Apps. The Back key will often close the App properly, while the Home key can leave it running in the background.

There are a number of solutions to this error. Go through the following steps:

Go to Settings – Applications – Application manager. Then swipe right to left to go to All (along the top). Then find the App called Media Storage. Click on that and select Force Close. Then select Clear Data. (warning: this will delete the cache for your media player so you may lose things such as recently played, most played etc. But you will not lose your music).

Next, go back to list of Apps and find Music Player. Again, press Force Close and then Clear Data.

Once that’s done, go to the Play Store and download an App called Re Scan Media and run it. Wait 5 minutes for the device to re-scan your media.

If you still cannot play your music, then try turning your phone off and removing your SDCard / memory card (if you have one). Then turn the phone on without the card. Then turn it off again and reinsert the card. Finally turn it on again with the card back in.

If you still can’t play music, then some users have said that there may be a conflict with the Twitter App. Try uninstalling this and see if the error persists.

You can also try downloading some new media player from Play Store and try running media on this new player.

If you are browsing YouTube videos on your phone and they appear blurry, then this is usually because of your connection speed.

If you are using 3G / 4G and you’re in an area of low signal strength, then YouTube will sometimes automatically reduce the quality of the video. Unfortunately this can make the video very pixelated and of poor quality.

If you are using the standard Android browser, then when the video is in full screen, press the back button. Then press HQ and start playing it again.

If you are using another browser, then press the Settings icon on the bottom right of the YouTube video. Then change the quality.

This may improve the quality, but it may also lead to buffering issues.

If you are browsing and have zoomed in or out and the column you’re reading doesn’t fit the screen properly, you can pinch to zoom in. Then double tap on the column. The column will then be reformatted to fit the screen width.