“Quality of product is great and as described / illustrated. Despatch time wasn't quick but it was despatched on the stated day. TNT were the let-down, delivering 4 days late, while service disruption is understandable in the current situation, there was zero communication from TNT regarding this, tracking was unavailable and I felt annoyed that I'd dedicated days to waiting for the delivery...”

“Absolutely superb price! Deliver was really quick, and I really felt that this company have got their act together... I’m looking for another small piece of flooring for another room, I won’t use anyone else now!
It’s brilliant to see a company defy the odds and still being value for money and quick to deliver at the moment, thank you”

“Sent a sensible size sample, clearly labelled in a proper envelope, and quickly. Would have been happy to deal with this company on the current showing, but have chosen a different design from elsewhere.
No reflection on the service given. Just a matter of taste.”

Posted 1 day ago

Hi Vanessa,
Thank you for taking the time to leave feedback on your sample request.

We are really happy to hear that you appreciate the the size of the sample and proper envelopes that we use.

I'm sorry that the design was not what you were looking for but hopefully our products will be of interest on a future flooring project.