SHIPPING AND DELIVERY POLICY

Last Update: 9/28/07

Merchandise ordered from the Vagabundos del Mar (VDM) online
store in stock will be shipped within one week. For items not in stock notification
by email, fax or phone of the delay, expected delivery time and opportunity
to cancel the order will be provided. If VDM is not able to fulfill
the order for merchandise within 30 days, the order will be cancelled. Notification
will be provided by fax, email or phone and prompt refund will be made. Overnight
orders will ship the same day ordered if the order is received by
11:00 am Pacific Standard Time. If the order is
made after
11:00 am Pacific Standard Time, the order will ship the next business day.
Business days are Monday through Friday, excluding holidays.

Normal delivery of items purchased online will be made by the U.S.
Postal Service or Federal Express (Fedex). The
order will ship by the means that the purchaser has chosen. Delivery
charges and schedules will be subject to each carrier’s existing rates, delivery
schedules and the zone to which the delivery is being made.

Mexican vehicle insurance policies purchased online may be downloaded and
printed by the purchaser of the policy from the website at the time of purchase.
Policies ordered by phone by calling 800-474-2252 or 707-374-5511, or by
mailing to VDM at 190 Main Street, Rio Vista, California 94571, or faxing
an application to 707-374-6843, may be delivered by fax from the
VDM Headquarters Office to a fax number selected by the purchaser; by email,
if an email address has been provided, or by U. S. Mail,
UPS or Fedex, depending upon the insured’s choice. There
will be no charge for standard U.S. Mail. For
faster shipping, rates charged by Express Mail, Fedex,
UPS , or another carrier of choice will apply and will be dependent upon
the location of receipt. Delivery time will be dependent on the timetable
selected by the insured and the schedule of the carrier.

VDM is allowed to issue to Members the following items from the Mexican
Government: FMT’s (tourist visas), Fishing Licenses
and Boat Permits. The charge for these will be at the rate the Mexican Government
charges plus a small handling fee. Delivery will be made by U.S. Mail at
no charge. For faster shipping, rates charged by Express Mail, Fedex,
UPS , or another carrier of choice will apply and will be dependent upon
the location of receipt. Delivery time will be dependent on the timetable
selected by the insured and the schedule of the carrier.

When ordering Mexican vehicle insurance policies and Mexican permits from
the VDM office, it is recommended that purchasers consider the date required
for those items to be delivered to them – such as their date of departure,
the method of delivery and the time of year. For example, U.S. Postal
Service deliveries during holidays and peak periods such as around April
15 tax filing time may not be at their normal scheduled delivery times. Delivery
insurance for lost items in transit for Mexican permits is the responsibility
of the purchaser.

Payment Methods

Changes to this Policy

If we decide to change this Policy, we will post those changes on the website
homepage and other places we deem appropriate so that you are aware of what
information we collect, how we use it, and under what circumstances, if any,
we disclose it.

We reserve the right to modify this Statement at any time, so please review
it frequently. If we make material changes, we will notify you by E-mail
or a notice on our homepage.

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please Contact Us