Video-Onz

What is Video-Onz?

Video-Onz is a service that lets you stream video from most popular video services without using your rate plan data. You can also upload video to Facebook Live and Twitter without using your rate plan data.

The list of partners that you can stream using Video-Onz are

YouTube

Facebook Live*

Twitter**

Dailymotion

Youku Tudou

unifi playTV app

iflix

Lingcod TV

Viu

tonton

Astro-on-the-Go

NJOI Now

dimsum

MOX

KOOCAN

ErosNow

HeroTalkies

YuppTV

Crunchyroll

Viki

BFM

The Edge TV

Pocketimes

OnFM

Starlive

* Applicable for Facebook Live and videos hosted on Facebook (for both uploading and streaming) ** Applicable for videos hosted on Twitter (for both uploading and streaming)

Video-Onz service is offered for free to eligible Postpaid and Prepaid customers. The free data for video streaming promo is offered until further notice.

With Video-Onz, the videos you stream are optimized at standard definition video resolution. Our Video-Onz partners will adjust the video resolution for optimum video streaming experience on your mobile device.

How Video-Onz works?

Customers will be given a separate data allocation for all Video-Onz streaming. All video streaming from our partners will be deducted from this Video-Onz data. Different rate plan will get different allocation of Video-Onz data.

You can check via MyUMobile app or by dialing *118# from your mobile. Click here for steps to check :Postpaid / Prepaid

What will happen once my Video-Onz data has been completely consumed?

Once your Video-Onz data has been used, further streaming from our streaming partners will be deducted from your rate plan data.

Is Video-Onz data shareable between Postpaid principal and Share 50 and Share 20 member lines?

Unlimited HERO P79 and P99 principal plan will enjoys Unlimited Video-Onz. This Video-Onz is not shareable with its Share 20 member lines.

Effective 1st August 2016, Video-Onz data for all other eligible Postpaid plans are not shareable between principal and Share 50/ Share 20 member lines.

Can I use Video-Onz when roaming outside Malaysia?

No, Video-Onz is not applicable when you are roaming outside of Malaysia. Standard roaming charges apply.

Does Video-Onz cover video streaming from app, mobile browser and PC browser for all the partners?

For most partners, Video-Onz covers video streaming from partner’s app, mobile browser* and PC browser. Please refer to the table below for exceptions:

Video Service

Phone

PC or Laptop

App

Browser*

YouTube

Yes

Yes

Yes

unifi playTV app

Yes

Not available

Yes

Viu

Yes

Yes

Yes

iflix

Yes

Not available

Yes

Lingcod TV

Yes

Not available

Not available

Youku

Yes

Yes

Yes

Astro on the Go

Yes

Not available

Yes

NJOI Now

Yes

Not available

Yes

dimsum

Yes

Not available

Yes

MOX

Yes

Not available

Yes

KOOCAN **

Yes

No

No

tonton

Yes

Not available

Yes

Dailymotion

Yes

Yes

Yes

Viki

Yes

Yes

No

Crunchyroll

Yes

Not available

No

Eros Now

Yes

Yes

Yes

HeroTalkies

Yes

Yes

Yes

YuppTV

Yes

Not available

Yes

Youtube Gaming

Yes

Yes

Yes

Youtube Kids

Yes

Yes

Yes

BFM

Yes

Yes

Yes

The Edge TV

Yes

Yes

Yes

ONFM

Yes

Yes

No

StarLive

Yes

Yes

Yes

Pocketimes

Yes

Yes

Yes

Facebook Live

Yes

Yes

Yes

Twitter

Yes

Yes

Yes

* Not available for browsers that perform compression on web pages such as Opera Mini.

** Note: Not available for live TV channel streaming on KOOCAN.

Will there be a SMS Notification when my Video-Onz data is depleted?

You will receive an SMS notification when your Video-Onz data usage reaches 100%

Can I opt-out from Video-Onz service?

Yes, you may opt-out from Video-Onz service. You can send an SMS to 28118 with the message OFF VIDEOONZ. Please note that Video-Onz opt-out option is not available for certain rate plans such as Unlimited HERO P79 and P99.

Postpaid subscribers who have opted-out from Video-Onz and want to opt-in again, can do so by sending an SMS to 28118 with the message ON VIDEOONZ. The Video-Onz data will then be assigned back in the following month.

Prepaid subscribers who disabled Video-Onz do not need to enable again as they will receive the Video-Onz data when they purchase UMI or MB subscription.