Crisis Line Volunteer

Volunteer opportunity description

Established in 1971, National Runaway Safeline’s mission is to keep America's runaway, homeless, and at-risk youth safe and off the streets. Our NRS crisis line volunteers (liners) provide crisis intervention services through 1-800-RUNAWAY hotline or 1800runaway.org online services.

We train our liners to provide solution-focused crisis intervention and empowering, non-judgmental support for callers and online chatters. Using our national resource database, liners connect at-risk youth to shelter, food, and mental health services as needed. Our training program consists of 41.5 hours of instruction, discussion, role-plays, and on-the-job education. Upon completion of training, we ask that volunteers commit 2 to 4 hours per week for at least one year. Liners must be at least 16 years of age, and they must be comfortable using computers.

We schedule liners from 8am - midnight daily, including weekends. Because we understand that home/work/school/health are primary responsibilities, we try to offer flexible scheduling. We’re passionate about helping vulnerable youth find safety and security, and we hope that you’ll join us.

Apply here: https://www.1800runaway.org/volunteer-application/

Requirements

Complete 40 hours of training. Must abide by our philosophy: non-judgemental, non-directive, honest and empowering. Must have computer literacy.