Here is the first of our videos from Sunday’s live event in San Francisco, our keynote conversation with Alan Gilbert, Music Director of the New York Philharmonic and Matthew VanBesien, Executive Director Designate of the New York Philharmonic.

Alan Gilbert says that his relationship with an audience is all about trust. It’s built over the long term, and it’s that trust that allows for exploration and risk-taking. In a world of immediate gratification, it can be hard to let go and let someone else choose what you hear and what is told to you — and it perhaps makes what happens in the concert hall even more important.