WhatsApp tests business chat tools in search of revenue

Thursday, March 9, 2017, 5:56 PM

WhatsApp, the Facebook-owned messaging service, is testing a system that would let businesses talk directly to WhatsApp users for the first time. The tests, which are being conducted with a handful of companies that are part of the Y Combinator startup incubator, are an important signal of how WhatsApp plans to make money from its massively popular service.