142 Customer Ratings

37 Customer Reviews

4.8 out of 5 stars

By Earl

Lumberton, TX

June 23, 2016

good people

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gladys

Lumberton, TX

April 21, 2016

The storage in Lumberton Texas area was the sweetest ladies there ever. Everytime i went they were sweet and very helpful. We still have 1 storage there and they are sweet in giving us credit from moving out it and putting it towards our one we have still.
thank you ladies so so much for everything
you ladies went above and beyond in helping me and family finding a temp place to live til we can get in our home thank you

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jolene

Lumberton, TX

March 18, 2016

I have been helped by both Tracey and Katie at this store and both have been so helpful-above and beyond great service-thanks

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Linda

Beaumont, TX

January 11, 2016

Tracy was helpful and friendly. She showed me both of the units that I ended up renting. While walking in the hallway of the second unit (building D) I did smell a bad smell (like mildew). Other than that moving in was as good as it could be. FYI - the carts were a great help.

Staff

4.7

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Jola

Lumberton, TX

November 25, 2015

I am treated very courteous even when I have a late payment. The workers are very positive every time I speak with them on the phone or in person. They provided a great service to everyone who stores at Uncle Bob's!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.2 out of 5 stars

By Mark

Silsbee, TX

November 23, 2015

The prices went up more than a couple of times during my rental;
The burnt out lights near my unit were never replaced. They are probably still out (as well as a light inside the unit);
It was hit and miss finding the one employee that was on staff.

Staff

3.5

Cleanliness

3.3

Expectations

3.0

Satisfaction

3.0

Recommend

3.0

4.5 out of 5 stars

By Lee

Lumberton, TX

September 24, 2015

I like the security.

Staff

4.5

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Montour, IA

August 27, 2015

You need a dumpster bin for you customer to use.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cecile

Lumberton, TX

August 20, 2015

Great experience.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Susan

Silsbee, TX

August 9, 2015

Employees were very sweet and knowledgable. Help with deciding what size space we needed.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Raymond

Village Mills, TX

July 28, 2015

Your product is on the upper end of some of the other places I looked at, however I left feeling like I was getting what I paid for.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Marsha

Dallas, TX

June 26, 2015

The manager at the Lumberton TX storage is OUTSTANDING and aims to please always. She gives her very best to the customer to make the stay the most accommodating and enjoyable.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Leslie

Woodville, TX

May 6, 2015

Great personal attention - I received a call shortly after leaving the facility telling me I left my unit unlocked. It was very much appreciated.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rebecca

Lumberton, TX

April 27, 2015

I always have a great experience at Uncle Bob's, that's why I keep coming back.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Allen

Lumberton, TX

January 28, 2015

home town people

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rebecca

Jasper, TX

December 31, 2014

Sarah was awesome! I've rented storage units at other sites in the past but she made this so easy!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Alicia

Silsbee, TX

September 23, 2014

lower prices

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jola

Silsbee, TX

August 30, 2014

The staff has always been very courteous and helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Sue

Beaumont, TX

July 26, 2014

It was same as usual. I've use Uncle Bobs many times.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Chris

Lumberton, TX

June 27, 2014

Excellent service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Patti

Beaumont, TX

May 29, 2014

everything was great !!! the second unit I was told was 79 dollars a month and was charged 86 dollars but tonya did say she would look into that and the truck we rented the pull out ramp did not work took us hours to fix it but than again tonya gave us a discount

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Susan

Lumberton, TX

May 24, 2014

The management and staff at the Lumberton location are top notch! Very friendly and helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Terry

Beaumont, TX

May 23, 2014

prices could be a bit lower otherwise it is a very nice storage fascility

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

4.8 out of 5 stars

By Lupe

Lumberton, TX

April 6, 2014

Very nice and friendly

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Hunter

Lumberton, TX

March 26, 2014

I expected the facility to be neat and well kept and the facility met that expectation.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Amber

Lumberton, TX

March 25, 2014

In going thru my divorce everything has been a chore. It was a breath of fresh air that this was one of the easiest tasks I performed in my transition. Tonya was courteous, helpful, and friendly. Obtaining my unit was a breeze!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Angie

Sour Lake, TX

March 23, 2014

I was extremely satisfied with my experience at Uncle Bob's. It left me feeling that I didn't have to worry about my possessions at all while they were there at the storage facility. That was a load off of my mind in a time of extreme stress. I was also happy with being able to pay my bill online each month.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Donna

Port Arthur, TX

February 28, 2014

Tonya in Lumberton, TX does an excellent job. She is very friendly and very professional. I have been renting there since July 2012 and have never had a complaint.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tonja

Lumberton, TX

February 27, 2014

Tonya Sweat is an awesome manager at the Lumberton location.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Charla

Buna, TX

February 27, 2014

I loved the ability to pay online.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.0 out of 5 stars

By Todd

Lumberton, TX

February 27, 2014

Later hours to access my storage unit, because I work out of town.

Staff

4.2

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.6 out of 5 stars

By Marla

Kountze, TX

February 26, 2014

Appreciate there is a moving truck you can rent. Just wish it came with a dolly. :-)

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Marcelle

Lumberton, TX

February 4, 2014

She was quick, kind, and professional.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kate

Liberty, TX

December 1, 2013

Thank you for providing me with a place to store my house that was secure and well-priced. If we ever need storage again we will defiantly go to uncle bob's.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Pam

Lumberton, TX

October 3, 2013

It is very seldom that you are treated with respect and guided through the process at a service oriented facility.
Very impressed with the attention we received and the attention to detail of the Manager.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Hugo

Hou., TX

September 23, 2013

Getting a call from your office staff, that my lock had been left off, after one of my visits was very refreshing, and comforting,and gave us a greater sence of security.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

Lumberton, TX

September 5, 2013

The clerk was very professional and helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Lumberton

After a weekend of camping or hiking at Village Creek State Park, you'll need a safe place to store all your gear. Uncle Bob's Self Storage on South LHS Drive, near US 96, can provide that place for you. We offer climate controlled storage units, along with lighting, fencing, and surveillance cameras to give you peace of mind about the safety of your belongings.

Serving the Communities of:

Rose Hill Acres, Beaumont
77708, 77615, 77656

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Send us a message now!