Claimed Returned Policy

Any item which you believe has been
returned to the Libraries, but is still shown on
your Library account can be marked as "Claimed Returned."

To request that an item be marked as “Claimed
Returned,” please contact the Circulation Department at (806)
742-2265 or
libraries.circulation@ttu.edu.

Once the item is marked as “Claimed Returned”
in the Libraries' system, it will be queued for several intensive
searches over the course of four weeks. When the
claimed returned searches have been completed, you will be notified
of the results.

If the item is not located after the claimed
returned searches, you may choose to begin the
appealing process.

Contact Us

For more information regarding the claimed
returned process, please contact the Circulation Department at
(806)742-2265 or
libraries.circulation@ttu.edu.