Can't receive email in iCloud

macrumors 6502

I migrated my expired mobileme account to iCloud. I am able to send email, but not able to receive.

When I try to send myself an email from my gmail, I get the following message:

"your email was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 unknown or illegal alias:"

Does anyone else have this problem and can you help. Could it be because my mobileme address had expired? If so, can it be reactivated and, if so, how?

macrumors regular

This is pissing me off, myself, my sister & my girlfriend made our me.com accounts from the GM last week and they have been fine. Now mine and my girlfriends are not receiving (but are sending) mail while my sisters account is. All identically setup, we both get a password error message. It happens on iCloud.com too.

macrumors member

My test messages to my newly created (an hour ago) @me.com address are all bouncing back with the following errors and I can't authenticate to the SMTP server. Hopefully this is fixed soon. What with RIM and Apple mail down, what's next?

Attached Files:

macrumors 68000

Im also getting an illegal alias error when sending a test to my @me account. Strangely I can send an email FROM the @me account TO the @me account and I get it both in Mail and in iCloud.com

I was hoping to finally get an email address I wanted from a good web based service and I got my first choice... which has never happened.

Has anybody tried signing up for an @me email and been rejected because the name was in use? Im worried that these are not real email addresses and we can choose whatever we want, if so then I don't understand the purpose. I also don't recall setting up a password...

macrumors 68000

macrumors member

I'm getting this error as well, although, only concerning my latest email alias. I can send mail from the alias account (both in Mail and online), but I cannot receive (in Mail or online). When sending to the aforementioned alias, I get this when sending online (postmaster reply type message with details):

Quote

Diagnostic-code: smtp;550 5.1.1 unknown or illegal alias

Click to expand...

When sending to the alias from Mail, I get a dialog box instead of an actual postmaster failure delivery message (I do NOT get a postmaster error reply at all, until logging on to my account online):

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