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5.11
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Privacy & Cookie Policy. Do you accept these cookies and the processing of personal data involved?

You can always change your preference by visiting the "Cookie Settings" at the bottom of the page. View
Privacy & Cookie Policy for full details.

Your Cookie Settings

Functional

These cookies are required for basic site functionality and are therefore always enabled. These include
cookies that allow you to be remembered as you explore the site within a single session or, if you
request, from session to session. They help make the shopping cart and checkout process possible
as well as assist in security issues and conforming to regulations.

Performance

These cookies allow us to improve the site's functionality by tracking usage on this website. In some
cases these cookies improve the speed with which we can process your request, allow us to remember
site preferences you've selected. De-selecting these cookies may result in poorly-tailored recommendations
and slow site performance.

Social Media and Advertising

Social media cookies offer the possibility to connect you to your social networks and share content from
our website through social media. Advertising cookies (of third parties) collect information to help
better tailor advertising to your interests, both within and beyond 5.11 Tactical websites. In some cases,
these cookies involve the processing of your personal data. For more information about this processing
of personal data, check our
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Returns & Exchanges

What Is Your Return & Exchange Policy?

You may return your eligible merchandise to 5.11 for a refund or exchange within 45 days from the date of purchase. Shipping and handling fees will not be refunded. Refunds will be applied to the original credit card used at the time of purchase. Purchases made online at 511Tactical.com may also be returned at a 5.11-owned retail location (please see our website for a list of these locations) so long as you provide proof of purchase and have the original payment method (e.g., the same credit card you used to purchase the product). Please allow five to ten business days from receipt of your returned item(s) for your refund to post. For more information on returns and exchanges, please review the policies listed below.

How Do I Make An Online Return?

3.) Attach the label to the outside of your box and drop off at any USPS location.

May I Return or Exchange A 5.11 Product Purcahsed At A Non-5.11 Owned Retail Location?

We only accept returns of eligible products purchased at 5.11-owned retail locations and online at 511Tactical.com. We have a strong relationship with our authorized retailer partners, however, so if you choose to make a return on a product purchased from one of our authorized retailer partners, please contact the retailer partner directly for information regarding its return policy. You may find a list of both 5.11-owned locations and independently-owned authorized retailers on our website at 511Tactical.com.

What Items Are Eligible For Returns and Excahnges?

Please be sure to follow washing and handling instructions carefully, as 5.11 does not offer returns or exchanges due to the mis-washing of products. Returned items will be inspected and must be returned in unopened and original condition.