Supporting Feedback and Complaints and Duty of Candour Incidents across health and social care - Glasgow

Wednesday 21 March 2018

Doubletree by Hilton Glasgow

Deadline for registering: Wednesday 14 February 2018

Supporting Feedback and Complaints and Duty of Candour Incidents across health and social care - Glasgow
Wednesday 21 March 2018

Registration for this Event is now closed, for further details please contact the NES Conference Team on 0131 656 3215/3216/4378 or events@nes.scot.nhs.uk

Working in partnership, the Scottish Government, NHS Education for Scotland, Scottish Social Services Council, Scottish Public Services Ombudsman, the Care Inspectorate and Healthcare Improvement Scotland are delivering 4 conferences across the country for all relevant health and social care staff including independent contractors and care providers.

The focus of the events is to provide staff with the skills, knowledge and confidence to implement the model Complaints Handling Procedures for the NHS and Social Work which were introduced in April 2017, as well as understand the social care complaints process. The events will also enable staff to prepare themselves and their teams for the introduction of the new Duty of Candour, which will come into force on 1 April 2018.

Please note that there is no charge for this event but registration is required.

KEY DATESPlease be aware of the important dates below.

Online booking opens:Now!

Registration Closes: Wednesday 14 February 2018

You will be notified by Monday 19 February if you have been successful in securing a place. Places will be allocated to ensure a fair distribution of places across health and social care and areas of work.