learning

Measurable and relatively permanent change in behavior through experience, instruction, or study. Whereas individual learning is selective, group learning is essentially political its outcomes depend largely on power playing in the group. Learning itself cannot be measured, but its results can be. In the words of Harvard Business School psychologist Chris Argyris, learning is "detection and correction of error" where an error means "any mismatch between our intentions and what actually happens."

Notable Quotable

The Fool and the Wise Person

"A wise person can learn from a fool but a fool cannot learn from a wise person. When considering mistakes and lessons in business, be the wise person that learns from a fool's mistakes instead of being the fool who is unable to learn from any mistakes."