Training and Support

Help is Always There

We offer a full range of training and support options for Oases users. In addition to online set up and training, we provide services through the OasesHelp Center.

Configuration

During your initial training, our staff will ask you questions about your operation to ensure that Oases is optimized for you.

Training

For Oases training we provide:

FREE training on sign up.

Online Video Tutorials.

Written Tutorials in the Help Center.

Support

To support your Oases operation we provide various support tools and services:

Initial personal support when you sign-up up for Oases.

The Oases FAQ (Frequently Asked Questions) Knowledge Base.

Unlimited ticket support through the Support Ticket System for your admins to ask questions, request additional training and log and report any system issues.

Concierge

We offer a paid Concierge Service for additional training, personalized support, import assistance and scenario problem solving or advice.

Ongoing

We are always happy to hear your ideas on how we can improve the Oases system. If the feature requested is of general use to the Oases community then we’ll schedule it in our development plans and it’ll be added to a future release of the system. If you’d like the feature added quickly or it’s very specific (or even if you’d like it to be exclusive) to your operation then you can request a quote to develop the specific improvement.

So what’s next?

On the right side of this page you will find a demonstration request form and links to the many other features of Oases.

We would love to show you how Oases can streamline your business so fill out the form and we will get back to you or call us on 866.327.0035.