Frequently Asked Questions

Getting Started

Oranum is the world’s largest spiritual community, and the only live webcam platform that allows users to video chat with psychics and spiritual advisors live and in the comfort of their own home. Though recognized worldwide for its psychics, anyone with a spiritual message or skill (ranging from horoscope, dream interpretation, Reiki healing, tarot card reading, meditation, clairvoyance, to even spell casting) can use Oranum. Oranum’s mission is to help connect, inspire and empower the world’s spiritual community by bringing ancient knowledge to the digital age.

Giving out another individual's personal information, including but not limited to E-mail addresses, phone numbers, and home addresses is forbidden. We also strongly recommend that you keep your own personal information private.

No copyright infringement

Oranum is committed to protecting the rights of copyright holders and seeks to comply with all applicable laws regarding the protection of intellectual property. Unauthorized copying, distribution, modification, public display or public performance of copyrighted works constitute copyright infringement, and Oranum will undertake appropriate steps against repeat copyright offenders. For more information, check out Oranum's general Terms of Use.

Oranum takes extraordinary measures to protect your private data. Our billing platform absolutely meets the international requirements of (1)PCI DSS, and our company is regularly validated by (2)McAfee and VeriSign as well. We ensure that your data is always secure, so you don’t have to be concerned while on Oranum.

By displaying the McAfee Secure Trustmark, consumers can be sure that the website has been rigorously scanned and tested for vulnerabilities that may pose a threat to sensitive customer information. VeriSign specializes in data. encryption and e-commerce and is the most widely utilized firm in the industry to certify that websites are secure and encrypted.

Psychics

In your Psychic Center go to your Fan Club. Here you can upload and manage photos, videos and notes for both the Free and Premium Content of your Fan Club. Members need to subscribe to your Premium Content in order to access it.

Premium content is content that you make available only to the fans that click Subscribe to your Fan Club. They can access your premium content for one month and you’re in control of how much they pay to unlock the feature.

Once you upload the minimum amount of Premium Content needed and your uploaded content gets approved by our team, a Price Settings dropdown will show up on the upper right corner on your Premium Content page.

Go to Psychic Center, then click on Content and choose what kind of Content you want to upload: Free or Premium. From there go to Video Albums. Either create a new video album or go to an existing one to add more videos.

Go to Psychic Center, then click on Content and choose what kind of Content you want to upload: Free or Premium. From there go to Photo Albums. Either create a new photo album or go to an existing one to add more photos.

You are advised to use the DoclerCam software if you want better quality Full HD video up to 1080p on your streams. DoclerCam is only available for Windows® 7, Windows® 8 and Windows® 10 and Mac users at the moment.

No, but it is highly recommended. You can stream using your web browser only, although the video quality is limited to 480p. After clicking Go Live allow Oranum.com to access your camera and microphone to begin your live broadcast.

Free content can be accessed by anyone. In order to access Premium Content you must subscribe to a Psychic's Fan Club that has uploaded Premium Content. The cost options are set up by the Psychic and you will either pay:

If you Follow a Psychic, they will be saved in your Favorites list. Anyone can follow a Psychic.

In order to Subscribe to a Psychic, they need to have Premium Content uploaded to their Fan Club. Subscribing to Premium Content costs a certain amount of credits / month that is set by the Fan Club owner.