EV OWA Web.config Issue

Hello,
We got this problem since we have updated our Exchange server 2007 sp3 rollup
6. Now i have updated all CAS Server Exchange 2007 with EV plugin
10.0.1316 but still all Vault clients ( outlook2010 + XP and 7) don’t works.

Just to clarify, how would the EV OWA extensions affect users using Outlook on the client machines? EV OWA and Outlook do not relate to each other, EV OWA would only affect users access their vault using Exchange OWA. If you have users having issues with Outlook client then it wouldn't be related to the EV OWA exteionson on the exchange CAS servers. You would need to check the user's outlook client add-in and various other basic troubleshooting.

Back to the EV OWA issue, did you say you installed the EV plugin on the CAS servesr? Do you mean you reinstalled the EV OWA extensions for exchange 2007 on your CAS servers? You need to clarify exactly what you have installed on your CAS servers and what is status of your web.config on your CAS servers. Was EV OWA working before the exchange updates? If it did then you need to check the backed up web.config.

To perform enterprise vault functionality within outlook you need to install Ev outlook add-in on the client machine. Only when you have a user enable for archiving and oultook add-in install user can see the Ev icon in the tool bar and he can perform enterprise vault related task like store in vault , restore from vault , Ev serach and archive explorer etc.

Seems like you may have resolved this issue since there are no updates. Can you please let us know how and mark the appropaitate posting (even if it is your own) as the solution? This helps others know what solved your issue (in case they are having a similiar issue) and this also prevents people who are tryint to help from reviewing issues where no assistance is needed.