Hotel regulations & cancellations

ARRIVAL AND DEPARTURE

Arrival from 2:00p.m., departure by 11:00 a.m.

Your package deal starts from 2:00 p.m. with the option of using the swimming area and moving into your room/suite. When you depart at 11:00 a.m. our hotel services finish. Should you want to use our swimming area after this time, we offer a special price of 7.50 for 3.5 hours. Should you be arriving after 6:00 p.m. we would ask that you please let us know. Please note that in the event of late arrival or early departure, the amount of your package will be charged in full. CANCELLATION CONDITIONS

up to 3 weeks before your booked date there is no charge.

2 weeks in advance, 50% of the total amount is charged

From 1 week to 0 days before, 100% of the total amount is charged

To avoid having to pay cancellation costs we recommend that you take out European hotel cancellation insurance. European travel insurance - Trust us with your Austrian holiday. Just calculate our premium and book.