Sara_p supports this item

4250 comments found.

I have posted here 6 days a go, my issue is still not solved. Please give the ticket 36948 some attention. I have replied in support forum on Friday. You mentioned my credentials for FTP access are incorrect, but I have used them to log in myself with no problems, so I don’t understand why this is taking so long to solve.

I have a question about the menu. I’ve set up my menu using the video tutorial. It was super helpful, so thank you. I’m running into a problem that I can’t seem to find the solution to.

Say I have a category called Archlights™. And under that category as a sub category I have a category called, “Archlights™ Light Bases.” And then under that category I have any variation of the Archlights Light Base show up. So ideally it’d look like this:

will this theme be updated for woo commerce 2.1.0 and I really need those hooks for thumbnails for S3 plugin, there are over 100,000 users of the plugin and that is a big market for you if only 10,000 bought your theme.

Hello! Love the Maya theme quite a bit. Is it possible for the thumbnails on a Gallery page to link to a different page instead of the Gallery picture? I’d like to make a product categories page with thumbnails that link to categories, not products – and the portfolio template doesn’t seem designed for this, either.

I encounter the following problems with your theme:
In the administration of a product, I insert related products. But when I’m in the catalog (front), related products displayed are not the ones that I took. Other products are displayed randomly.

I have switched my home page to be a static page but my header will not show up. I have uploaded a picture in Appearance > Header and also set my theme options to static picture but it is not showing up. Am I able to have a header when I set my home page to a static page? If so, what is mine not showing up?

Hi, just a couple of questions before I decide to purchase or not.
1. Can I use the ‘home VI corporate, no shop’ option as a front page – brochure style, to introduce the business, but still have the shop installed and operational and accessible just via the top menus?
2. Are there any additional charges in the backend setup for the payment gateways? if so can you direct me to more information on this please?
3. Using the Layout Theme Changer (on my large monitor – 24”) the default demo background breaks near the bottom of the page and restarts the pattern, is this intentional or is something not working correctly? one of the other backgrounds does the same.
4. And again using the Layout Theme Changer, none of the pattern background options work?

2. In woo commerce you can use paypal, bank transfer, google checkout and cash on delivery with no charges. But if you need additional payment gateways, you have to purchase the woo commerce extensions:

In addition, in my fresh installation, I only have background images for numbers; 8,15,19 and 32. Also there are no options for background patterns. Why is this?

I also have a support ticket in regarding your: yith-woocommerce-zoom-magnifier plugin. I installed it and activated it, but it crashed my wordpress installation. I had to manually remove the plugin from the wp-content directory on the server in order to recover. After researching, I see it has only been tested up to wordpress 3.8.3 and I want clarification as to whether or not it is compatible with the latest wordpress version 3.9.1 before I reinstall and reactivate?

then in the theme options panel set “custom” and upload the background you want to use. The theme is 100% compatible with wp 3.8 but no issues also with the 3.9. Anyway in the next days we will send an update to add the 3.9 compatibility to the description.

Hi,
This is the second time when I bought the maya shop theme. When I first bought it, the support was great, I got answers to all my questions. Now, I don’t get a solution to any of my problems!!! Each time I ask something, I get a question back, or a useless screenshot. It feels like I’m talking to a machine or something… Can you tell me what happened? The other thing is, that I answered something back (Request #37538), and it still says, “awaiting your response”. Why is it awaiting my response, if I have already answered? That means, that I will never get an answer to my question?? Thanks.

Hello, I need help with my twiter API integration. I have my app set up and it is entered correctly but not showing on the tool bar. I have tried to generate my code to sign into yithemes.com but I am not able to get the access code to authorize my account.

WPML is not necessary to translate the theme, you need wpml if you want a multilanguage site. To translate the theme you need the poedit software, is free. We explain how to translate the theme in the documentation