The terms "you", "your" and "yours" when used in these Terms and Conditions
mean any user of this website or references to the person ordering services from us.
Should you have any questions about these Terms or wish to contact us for any reason whatsoever,
please use the contact details set out below:

About your privacy
We are committed to safeguarding the privacy of our website visitors whilst providing the highest possible
quality of service. We will only use the information that we collect about you lawfully in accordance
with the UK Data Protection Act 1998.

If you have any questions concerning your personal information or regarding our
practices, please contact us by mail, phone or email at the communication addresses shown in the section
'Definitions' above.

Collection of personal data
We collect information from details you give us when you use our website and from any email messages
you may send to us. When you use this website to register to receive additional information or support
from us, we ask you for contact information like your name, job title, company details, telephone number
and email address.
We may also collect email addresses via marketing events such as trade shows and
exhibitions. In such cases, we assume that people providing their email addresses are opting in to receive
email messages from us. Therefore, we do not include an email opt-out mechanism when collecting event
leads.
If, at any time, you wish to opt out of receiving information from us via email,
please contact us in writing, by telephone or email.

Anonymous data collected through this website
We may also use software tools to collect information automatically about your visit to our website.
The information obtained in this way, which includes demographic data and browsing patterns, is only
used in aggregate form and, as such, cannot be used to identify you personally. Such aggregate information
helps us to audit usage of our website and improve the service provided.

Cookies
In order to manage your details or account, we may use "cookies". A cookie is a small piece of information which is commonly used by websites, sent to your browser by websites or emails and stored temporarily on your computer’s hard drive. A cookie will not damage your computer.

We use cookies to collect the names of users and the dates and times they visit our website to enable certain user-specific pages. The cookies are functional only for this purpose and are programmed to expire after 100 days.
You can set your internet browser to notify you when you receive cookies and if you prefer, you may disable them. However, you will not be able to open certain pages and a number of special website areas will no be available to you.

Linking to third-party websites such as Facebook or Google Analytics may also require the use of cookies and users should be aware of this.

The 2012 EU Directive on Privacy and Electronic Communications decrees that website owners must request the user’s permission before using cookies which are not considered necessary for a website to function or needed for shopping carts and the like.

Use of personal data
We process your personal data only for specific and limited purposes. We ask only for data that is adequate,
relevant and not excessive for those purposes. When we ask you for personal data, we tell you the purposes
for which we will process that data. Some of these purposes include:

Providing you with information about our products or services, special offers
and events or articles and case studies we think will be of interest to you

Sending you regular newsletters by email or by post

Providing you with product or service information and promotional material that
you have specifically requested

Processing any other requests that you make

To summarise usage behaviour for advertisers and partners, and to describe our
service and performance. This is not based on individual behaviour, but is generic

Conducting marketing research.

Disclosure of your personal data
We do not share, sell or distribute your personal data with unrelated third parties, except under the
following limited circumstances:

Personal data may occasionally be transferred to third parties who act for or
on behalf of
Bourne Valley Nursery Group Ltd, or in connection with the business of
Bourne Valley Nurseries Ltd,
for further processing in accordance with the purposes to which you have subsequently consented.

We may share or transfer the information in our databases to comply with a legal
requirement, for the administration of justice, to protect your vital interest, to protect the security
or integrity of our databases or this website, to take precautions against legal liability, or in the
event of a corporate sale, merger, reorganisation, dissolution or similar event.

Data integrity and security
We keep your personal data only for as long as reasonably necessary for the purposes for which it was
collected or to comply with any applicable legal or ethical reporting or document retention requirements.
In order to prevent unauthorised access or disclosure, we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our servers and our databases are protected by industry standard security technology, such as industry
standard firewalls and password protection.

The employees who have access to personal data have been trained to handle such
data properly and in accordance with our security protocols and strict standards of confidentiality.
Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction
of data, we try to prevent such unfortunate occurrences.

Data access and corrections
We will disclose to you the personal data we hold about you upon receipt of your written request addressed
to the address given above. We will also correct, amend or delete any personal data that is inaccurate
and notify any third party recipients of the necessary changes.

Links to other websites
This Privacy Policy applies only to
www.bourne-valley-nursery.co.uk
This websites contain hyperlinks to websites that are not operated by us. These hyperlinks are provided
for your reference and convenience only and you should note that we do not have any control over these
other websites. We cannot, therefore, be responsible for the protection and privacy of any data which
you provide whilst visiting such sites and such sites are not governed by this privacy statement. You
should exercise caution and review the privacy statement posted on any site you visit before using the
site or providing any personal data about yourself.

Updates and changes to privacy policy
We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy
Policy, simply by posting such change, update or modification on this website. Any such change, update
or modification will be effective immediately upon posting on the site.

Governing law
This Privacy Policy forms part of our website Terms and Conditions and as such shall be governed by and
construed in accordance with the laws of England. You agree to submit any dispute arising out of your
use of this website to the exclusive jurisdiction of the courts of England.