News Release

Five9 Named As One of The Highest-Rated Public Cloud Computing Companies to Work For

List Showcases Public Cloud Companies with the Highest Levels of Employee Satisfaction

SAN RAMON, Calif. – May 8, 2018 – Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact center software for the digital enterprise, was recognized as one of the 25 Highest Rated Public Cloud Computing Companies To Work For in a new list released by Battery Ventures, a global investment firm, and Glassdoor, one of the world’s largest job and recruiting sites. The list highlights 25 publicly traded companies—all business-to-business cloud companies--where employees report the highest levels of satisfaction at work, according to employee feedback shared on Glassdoor.

The distinction placed Five9 at number 16 with an overall company rating of 4.2. The broader average across Glassdoor is 3.4. Five9 has a 78 percent positive business-outlook rating, based on feedback shared by employees, while the broader Glassdoor average is 48%.

“Since we first partnered with Glassdoor to compile this list in 2016, the cloud has only grown in influence and market power,” said Neeraj Agrawal, a Battery general partner who specializes in cloud investing. “It was also significantly tougher to make the list this year, with companies requiring a higher Glassdoor rating to make the cut—showing that companies can’t rest when it comes to focusing on culture and employee happiness.”

“At Five9, one of our strategic imperatives is employee culture, which is measured a number of ways, one being Glassdoor reviews,” says Tricia Yankovich, Vice President Human Resources, Five9. “We are honored by the recognition for the level of employee satisfaction amongst our fellow cloud computing companies.”

Glassdoor noted that employees at these highly rated companies commonly mention in online reviews that they enjoy working for mission-driven companies with strong and unique company cultures; employers that promote transparency; and companies with experienced senior leaders who regularly and clearly communicate with employees.

About Five9Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences.

Battery strives to invest in cutting-edge, category-defining businesses in markets including software and services, Web infrastructure, consumer Internet, mobile and industrial technologies. Founded in 1983, the firm backs companies at stages ranging from seed to private equity and invests globally from offices in Boston, the San Francisco Bay Area, London and Israel. Follow the firm on Twitter @BatteryVentures, visit our website at www.battery.com and find a full list of Battery's portfolio companies here.

About CloudNY

CloudNY is the premier, invite-only conference for the CEOs of breakout cloud and SaaS (software-as-a-service) companies. Co-hosted by Battery Ventures and FirstMark, CloudNY is focused on offering founders and CEOs of private companies battle-tested advice to help them scale their teams and grow revenues to $100 million and beyond. This year’s event will be held May 3 in New York. Current and past speakers at CloudNY include founders and CEOs from MongoDB, Coupa*, Zendesk, Twillio, Splunk*, Stripe, Netsuite, Veeva and other high-profile cloud enterprises. For more information, please visit www.cloudny.com.

*By a company name, denotes a Battery investment. For a full list of all Battery investments and exits, please click here.