Good design

Healthcare is not a machine to be oiled. It is not something that can be shaved, and tweaked, and optimized to a point of lean flawlessness.

Rather, healthcare is a complex-adaptive system. As such, it’s models for safety and efficiency cannot (indeed must not) rely on the “retrospectoscope” of hindsight. And it certainly, must not name-blame-shame-and-train when handling error or inefficiency. Resilience Engineering may well be the cutting edge of patient safety science. Here’s how you can participate… More

We see them every day… Or do we? All around us, in every nook and cranny of healthcare, there are opportunities for improvement and opportunities for outright innovation.

It may not be a new device, gadget or widget, however. More likely, it will come in the form of a simple design element. And there’s no one better than you to bring it about. After all, you live it every day.More