Director of Housekeeping

A partnership between investor Ron Burkle and founder Andrew Zobler, the Sydell Group is the creator and manager of unique hotels deeply rooted both in location as well as architecture. The Sydell Group's core expertise lies in an ability to collaborate with and bring together original talent - within the worlds of design, food and beverage, and retail – to create compelling new hotels that engage the communities from which they derive. Sydell Group’s diverse portfolio of award-winning properties include: The NoMad in New York, The Line Hotel in Los Angeles, Freehand Miami and Freehand Chicago, as well as newer properties in Los Angeles, Washington, DC, New York, and London.

Opening in early 2018 in Manhattan’s Gramercy Park neighborhood, Freehand New York will be housed in the former George Washington Hotel, once home to many writers, musicians, and artists. Reimagined in collaboration with celebrated design firm Roman and Williams, the hotel will feature 396 rooms and abundant public spaces. The restaurant and bar will be led by acclaimed restaurateur Gabriel Stulman's Happy Cooking Hospitality, best-known for their family of West Village restaurants which include: Joseph Leonard, Jeffrey’s Grocery, Fedora, Perla Café, and Bar Sardine. For guests on the go, Matt Kliegman, Carlos Quirarte, and Melia Marden will open a takeout outpost of their popular Noho-centric café, The Smile. Gabriel Orta and Elad Zvi of Bar Lab will bring the James Beard-nominated Broken Shaker bar – already with outposts in Miami, Chicago and Los Angeles - to the hotel’s rooftop.

Freehand New York will also launch The Freehand Fellowship in partnership with Live Arts Bard, Bard College’s artist residency and commission program, as well as the Bard MFA program, in which selected artists will have the opportunity to live, work, and exhibit at the hotel.

We are currently seeking an experienced Director of Housekeeping. You’ll see a job description below, but that’s just the beginning. We expect all our Associates to be approachable, professional, creative, enthusiastic, and most importantly-passionate about taking care of every guest that walks through our doors. Every Associate is empowered to transform our guests visit from an ordinary hotel stay, into an experience that they will talk about long after they’ve checked out. We not only allow that, we expect it.

JOB OVERVIEW:

You will inspire the housekeeping team to pay attention to details- big and small- and ensure that our guests have a flawless hotel and welcoming room when they arrive. You have full responsibility of managing, directing and coordinating all functions of the department, such as budgeting, scheduling, payroll, inventory and ordering.

DUTIES AND RESPONSIBILITIES:

Work closely with the Managing Director and support him/her in all departmental initiatives

Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas

Inspect guest rooms, public areas, & heart of the house for cleanliness

Train, motivate, coach, counsel staff members

Help maintain a regularly scheduled cleaning program

Be on the floors throughout the day / this is not a desk job!

Ensure housekeeping requests from guests or management are addressed in a timely, efficient, & friendly manner.

Must be courteous and gracious, maintaining a professional demeanor at all times.

Maintain high standards of personal appearance and grooming, which includes adhering to the proper dress code when working.

Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel

Inspect all VIP rooms daily.

Monitor guest’s complaints accordingly and take corrective action when necessary.

Maintain accurate payroll information for the Housekeeping Department and control of same in accordance with plan.

To ensure that all Systems and Controls, Loss Prevention, and Energy Conservation guidelines are on line.

Understand all fire/safety procedures and provide necessary assistance to guests in the event of an emergency.

Maintain all cleaning equipment and materials in a safe and sanitary working condition

Participate in scheduled departmental meetings as requested.

Perform any other duty or function that may be required- there’s no such thing as “that’s not my job” here.

Requirements

Schedule- Must be available for a flexible schedule including AM, PM and Mid Shifts, Weekends and Holidays.

Excellent reading, writing and oral proficiency in the English Language.

Previous housekeeping experience required. At least 4 years in a management role.

NYC Union experience required

Bi/Multi-Lingual a plus

Excellent organizational skills

Excellent attention to detail

Ability to multitask and work efficiently

Work well under pressure, requires being a team player.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

About Us

Created for a new Generation of Travelers

Freehand is a collection of eclectic hotels that merge innovative design, award-winning restaurants & bars and the very best of local culture. With hotels in Miami, Chicago and Downtown Los Angeles, we offer comfortable hotel and shared accommodations in a down-to-earth communal atmosphere.

Job Info

Ny, NY

Freehand NY

Posted on:
08/01/2017

Position Available: October 2017

Bonus Plan: Yes

Work Permit:
Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: Yes

Description

A partnership between investor Ron Burkle and founder Andrew Zobler, the Sydell Group is the creator and manager of unique hotels deeply rooted both in location as well as architecture. The Sydell Group's core expertise lies in an ability to collaborate with and bring together original talent - within the worlds of design, food and beverage, and retail – to create compelling new hotels that engage the communities from which they derive. Sydell Group’s diverse portfolio of award-winning properties include: The NoMad in New York, The Line Hotel in Los Angeles, Freehand Miami and Freehand Chicago, as well as newer properties in Los Angeles, Washington, DC, New York, and London.

Opening in early 2018 in Manhattan’s Gramercy Park neighborhood, Freehand New York will be housed in the former George Washington Hotel, once home to many writers, musicians, and artists. Reimagined in collaboration with celebrated design firm Roman and Williams, the hotel will feature 396 rooms and abundant public spaces. The restaurant and bar will be led by acclaimed restaurateur Gabriel Stulman's Happy Cooking Hospitality, best-known for their family of West Village restaurants which include: Joseph Leonard, Jeffrey’s Grocery, Fedora, Perla Café, and Bar Sardine. For guests on the go, Matt Kliegman, Carlos Quirarte, and Melia Marden will open a takeout outpost of their popular Noho-centric café, The Smile. Gabriel Orta and Elad Zvi of Bar Lab will bring the James Beard-nominated Broken Shaker bar – already with outposts in Miami, Chicago and Los Angeles - to the hotel’s rooftop.

Freehand New York will also launch The Freehand Fellowship in partnership with Live Arts Bard, Bard College’s artist residency and commission program, as well as the Bard MFA program, in which selected artists will have the opportunity to live, work, and exhibit at the hotel.

We are currently seeking an experienced Director of Housekeeping. You’ll see a job description below, but that’s just the beginning. We expect all our Associates to be approachable, professional, creative, enthusiastic, and most importantly-passionate about taking care of every guest that walks through our doors. Every Associate is empowered to transform our guests visit from an ordinary hotel stay, into an experience that they will talk about long after they’ve checked out. We not only allow that, we expect it.

JOB OVERVIEW:

You will inspire the housekeeping team to pay attention to details- big and small- and ensure that our guests have a flawless hotel and welcoming room when they arrive. You have full responsibility of managing, directing and coordinating all functions of the department, such as budgeting, scheduling, payroll, inventory and ordering.

DUTIES AND RESPONSIBILITIES:

Work closely with the Managing Director and support him/her in all departmental initiatives

Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas

Inspect guest rooms, public areas, & heart of the house for cleanliness

Train, motivate, coach, counsel staff members

Help maintain a regularly scheduled cleaning program

Be on the floors throughout the day / this is not a desk job!

Ensure housekeeping requests from guests or management are addressed in a timely, efficient, & friendly manner.

Must be courteous and gracious, maintaining a professional demeanor at all times.

Maintain high standards of personal appearance and grooming, which includes adhering to the proper dress code when working.

Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel

Inspect all VIP rooms daily.

Monitor guest’s complaints accordingly and take corrective action when necessary.

Maintain accurate payroll information for the Housekeeping Department and control of same in accordance with plan.

To ensure that all Systems and Controls, Loss Prevention, and Energy Conservation guidelines are on line.

Understand all fire/safety procedures and provide necessary assistance to guests in the event of an emergency.

Maintain all cleaning equipment and materials in a safe and sanitary working condition

Participate in scheduled departmental meetings as requested.

Perform any other duty or function that may be required- there’s no such thing as “that’s not my job” here.

Requirements

Schedule- Must be available for a flexible schedule including AM, PM and Mid Shifts, Weekends and Holidays.

Excellent reading, writing and oral proficiency in the English Language.

Previous housekeeping experience required. At least 4 years in a management role.

NYC Union experience required

Bi/Multi-Lingual a plus

Excellent organizational skills

Excellent attention to detail

Ability to multitask and work efficiently

Work well under pressure, requires being a team player.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

About Us

Created for a new Generation of Travelers

Freehand is a collection of eclectic hotels that merge innovative design, award-winning restaurants & bars and the very best of local culture. With hotels in Miami, Chicago and Downtown Los Angeles, we offer comfortable hotel and shared accommodations in a down-to-earth communal atmosphere.