TripAdvisor Traveler Rating:

5.05Cleanliness

5.05Location

5.05Rooms

5.05Service

5.05SleepQuality

5.05Value

5.05

“Amazing hotel....watch the vending machines....”

Apr 24, 2013Nicole T, Alamo

We came to this hotel for a bachelorette party, they upgraded us for free!Loved every minute.We will be back! However, I purchased a drink from a vending machine at the hotel and the drink was out of date and had mold growing in it. I did not realize this until I was a few sips into the drink. I had a very bad allergic reaction to the mold in the drink. I contacted the hotel manager and they immediately unplugged the machine and called the vendor. I was very impressed that the hotel reacted so quickly. I was not offered any compensation from the hotel but was given the contact information for the vendor. Staff was very apologetic and respectful.

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for taking a few minutes to post your experiences with our hotel. So please you and your group had a great time! Also thank you for letting us know about the soda machine - our vender who owns the vending company should be contacting you in regards to this.Thank you so much!
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