experienced customer service representative

Philippines
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Last active: 2 days ago
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Tests: 4

I have worked as a customer service representative for almost 10 years. I started doing outbound calls with upselling for Orchard Bank, Household Bank, Chase and HSBC then inbound calls for AOL and Greyhound. In 2007, I joined Sitel, Phils as a CSR and eventually as a senior fraud specialist for one of the leading credit card companies in the US (Capital One).
Initially, I handled manual card activation with upselling. My ability to build rapport and genuinely empathize with my customers' feelings/concerns made me a consistent top seller/top performer (ranked #1 in overall metrics for the site in 2011). As a senior fraud specialist, my calls were also consistently being chosen as Executive Wow Calls by Capital One.
I retired last September 2014. The desire to be productive and useful still remains. I hope and pray that O Desk can help me achieve this

Experienced customer service representative

Philippines
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Last active: 22 hours ago
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Tests: 3

I am an enthusiastic individual with excellent self motivation and time management skills along with the ability to provide excellent customer service. I possess a solid background in sales, taking incoming calls and providing information to customers in the minimum of time. I have the ability to connect to people and I believe that my enthusiasm is the key factor why I'm able to convince people and gain their trust. I can work on a fast pace environment with less supervision. Moreover, I have the ability to assure quality in each call as I worked as Assistant Team Lead from my previous company where we mostly evaluate calls for quality assurance. I am confident that my six years of experience with call center industry would make a significant contribution with your company.

Experienced Customer Service Representative

Philippines
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Last active: 2 days ago
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Tests: 4

I have been in the Call Center Industry for almost 10 years. My experience give me a lot of knowledge handling different types of customer.
I have a good verbal and written interpersonal skills, people oriented person, friendly, team player, cooperating, listener, respectful, honest, empathetic, flexible, tolerant, caring and ready to help and always go the extra mile to help out.
I am willing to learn new skills and knowledge, make a positive effort to accept changes, able to work and communicate effectively with diverse people, willing to work in different environments and willing to attempt new tasks.

Sales & customer service representative

Malaysia
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Last active: 22 hours ago

Hi I am a customer service support agent and I have specialized in customer service, 3 years of experience providing customer support in busy call center environments for public utility.
An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.
3 years experience of sales and customer services selling Japanese used cars over live chat and oversea calls . Working at SBT Japan.

Experienced Customer Service Associate

United States
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Last active: 1 day ago
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Tests: 4
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Portfolio: 1

Hi! My name is Kristiann.
My main focus has always been in the Retail Administration area. I was responsible for the scheduling and timely processing of product as well as the book-keeping of the sales.
Over the last 3 years I have been responsible for tracking and recording over $5,000 daily at Hobby Lobby. I was the go-to person for any customer or product related complaint and helped to resolve any interoffice dispute that came up.
My main strengths are:
-Dedicated Worker
-Unparalleled telephone communication skills
-Superb administrative efficiency
-Proficient with Microsoft Office

Customer Service/Web Researcher

United States
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Last active: 30 days ago
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Tests: 3

I have almost 10 years of customer service experience, both face to face and inbound call center. I am very much a people person and can easily initiate and engage in conversation with a stranger. I grew up with computers and have evolved with the ever changing technology which allows me to be very comfortable at navigating my way around the inter webs and computer programs themselves.
I have military experience which has taught me to have great attention to detail. It also taught me to be able to think outside the box and to work smarter, not harder.
My work gets done in an efficient yet professional manner.
I look forward to assisting you in the future!

Experienced Customer Service Representative

Philippines
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Last active: 20 days ago
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Tests: 1

I am an experienced Customer Service and Sales Representative in US and Australia for more than 5 years now, I was trained by most of the largest Call Centers in the Philippines and also served as an Assistant Team Leader for more than a year.
I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. I am a full-time freelancer and can work Australian or U.S. business hours.
i am a quick learner and a great team player. i can do any work and always deliver exceptional results, i fit in and will be a great addition to a team. i possess a combination of skills and experience that makes me stand out from the others.

Experienced Customer Service Representative

Philippines
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Last active: 2 days ago
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Tests: 1

Hand selected, personally trained, tested, and selected to be part of Property M.O.B.’s Virtual Assistant team. I’ve show commitment to work by being committed to the 60+ hours of training that’s required, and have shown up ON TIME, EVERY day for work. I’ve demonstrated dedication to my job. If you’ve thought about hiring a real estate virtual assistant, then you’re probably very excited right now to see my resume.
I have a thorough understanding of the real estate investing business, specifically wholesaling, and have been given a thorough overview of the entire business.
I’ve passed multiple tests to demonstrate my understanding of the real estate investor business.
As a graduate of Property M.O.B.’s Virtual Assistant Training Academy, I’m enrolled in continuous education with ongoing monthly training to stay updated on latest technology, marketing methods, and use of technology to help you grow and organize your business.
Here’s a look at the training Modules that I’ve completed and can assist you with:
https://docs.google.com/document/d/1mhS0IkROkin1lavArZ9rKExVdV6iwNBmPpfbiqlyJAo/edit?usp=sharing
I’m ready and available to work U.S. Hours (8 am EST - 4 pm EST) and am excited for the opportunity to work with you in your real estate investing business!

Experienced Customer Service Representative

Philippines
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Last active: 22 hours ago
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Tests: 3

I have been a customer service representative for the past 3 years and I would like to continue to deliver the kind of service that every customer needs. I am also a graduate of Bachelor of Science in Nursing but I believe my passion is to make people happy and making it sure that I'm the right person to look for if they have problems. Good communication skills, confidence and having proper rapport are some of my customer service skills. I also have knowledge on email support.

Experienced Customer Service Representative.

Philippines
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Last active: 5 months ago
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Tests: 2

I am hard working, reliable and fast learner. I have experienced working in BPO as a CSR for almost 4 years. My main goal is find work at home where my knowledge and skills can be applied to help out clients who's looking for goal oriented person that can work under minimum supervision. I have worked as an Analyst Reviewer and an Activation Specialist for 3 years and been up skilled as a Receivables Management Representative last February 2013, we've been assisting clients for their billing concerns and some basic trouble shooting. I am seeking for new job opportunities here in oDesk.