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How Does Cox Digital Telephone Work?

Home telephone service in the digital age means much more than an old copper-line telephone signal. You want features, portability, easy management and most of all, reliability. Cox Digital Telephone is the best of both worlds: all the ease of traditional phone service, with the digital advantage of Cox’s free Phone Tools.

Cox Digital Telephone uses a special modem, called an eMTA, to process signals from your home or business. Once you’re set up, just place a call and the eMTA converts your conversation to a digital signal, which is relayed across Cox’s private network. You get crystal-clear reception and digital call quality, but that’s only the beginning.

Our Internet gurus have given you complete online access to your phone service and settings with Phone Tools on Cox.com. Just sign in, click My Connection and then click “Phone.” You can listen to voice mails, manage settings, forward your calls to a different number, change your voicemail greeting, monitor incoming and outgoing calls, and more.

Best of all, you can access Phone Tools from any internet-connected computer anywhere. Did you forward your home phone to your cell for vacation but forgot your charger? Just sign in and change the forwarding to your spouse’s cell phone. Wondering if your babysitter spends the whole evening on the phone with her friends? Use the Call History feature to find out if you need to hire a different neighbor’s kid.

And in an emergency, you can trust the eMTA to keep you connected to the world. A battery backup ensures you’ll have signal even during a power failure, and your address is hard-coded into the device to help first responders should you ever need to dial 911.

Cox Digital Telephone works with you, whether it’s never missing an important call again, checking voicemail from your office desk or checking on your neighbors after the big storm.