Support Center

Consistent crashes with OneDrive and OneDrive for Business

Gary
Aug 12, 2018 12:17PM PDT

I get repeatable app crashes when I try to open notebooks in OneNote format stored in OneDrive or OneDrive for Business. The behavior is repeatable across iMac, MacBook Pro, iPad, and iPhone. I've uninstalled the apps and reinstalled on each device. I've signed out of OneDrive and OneDrive for Business on each device and signed back in. Can't find anything that lets me open a OneNote notebook without the app crashing.

Indeed, due to several MS updates a few issues with OneDrive appeared.Our devs have already fixed them and right now we are polishing the update with a fix for OneDrive. It will be released as soon as possible.

Hey Luis, thanks for contacting us.Could yo perhaps give some more information about those crashes? If it happens on Mojave, we are already working on fixing the bug. Hotfix update comes soon. Stay tuned!