First print-out time is the time from when the printer receives a
start printing signal in "READY" state until one sheet of paper is
printed and delivered. These times are subject to a number of variables
including: attachment type, duplex printing, communication line speed,
page complexity, etc. Duplex printing will approximately double the
"first print out" time.

From the time power is turned on until "READY" state is reached is
approximately 60 seconds.

Note: (1) Duplex is not supported in the auxiliary tray

The maximum rated engine speeds are as follows (Impressions Per
Minute). Tray 2 or 3 could be a 2,000 Sheet Input Drawer and will have
the same times.

Two of the same optional interfaces cannot be installed in the
printer at the same time.

Print Quality

The resolution of the print engine is 600 DPI

1200 DPI resolution is supported with controller emulation

IPDS does not support 1200 DPI resolution

Edge-smoothing technology

Eliminates "stair-steps" or "jaggies"

The printer will convert 300 DPI IPDS and SCS to 600 DPI

Printable Area

"Edge-to-edge" printing is permitted for all data streams. For paper
ledger size (11 x 17 in.) and smaller, print quality is guaranteed to
only within 4 mm of the border. For paper larger than ledger size, print
quality is guaranteed only within 4 mm of the short (leading/trailing
edge) borders and within 5 mm on each side. For best print quality,
edge-to-edge printing is not recommended.

TonerMiser

TonerMiser can increase the yield of the toner cartridge up to two
times by reducing the amount of toner placed on the printed page.
TonerMiser will produce a slight decrease in print quality.

Up to 128 levels of gray (Minimum of 64) for PCL and PostScript

IPDS has up to 32 levels of gray supported

Non-specified media and "Full Bleed" capability only out of auxiliary
tray.

Notes: (1) Some print media, although they may conform to size and weight specifications, may still function poorly in your printer. Print quality, jam rates, fuser life and output stacking can be affected by the printing environment (temperature and humidity) and characteristics of the paper (structure, moisture content, smoothness or thickness); refer to IBM Document G544-3915 for exact paper specifications. IBM STRONGLY RECOMMENDS YOU TEST SMALL AMOUNTS OF PRINT MEDIA USING YOUR PRINTING APPLICATION BEFORE PURCHASING LARGE QUANTITIES OF THE MEDIA OR RUNNING LARGE PRINT VOLUMES.

(2) 18.5 mm maximum stack height. Up to 150 sheets copier/xerographic paper (20lb.). Up to 75 postcards. Up to 10 envelopes. Up to 30 transparencies. Up to 30 label sheets.

(3) 54 mm maximum stack height. Up to 500 sheets of copier/xerographic paper (20lb). A5 and B5-JIS supported only when under Europe/Japan IML. Statement and Executive supported only under U.S. IML.

(4) Up to 75 envelopes supported.

The following paper sizes are supported in the output trays (see note
1 above):

Letter paper is recognized in both short-edge and long-edge feed
orientations

A4 paper is recognized in long-edge feed orientation only

Executive and statement paper are recognized

B5-JIS and A5 paper are not recognized

Europe/Japan Settings

A4 paper is recognized in both short-edge and long-edge feed
orientations

Letter paper is recognized in long-edge feed orientation only

Executive and Statement paper are not recognized

B5-JIS and A5 paper are recognized

Paper Handling Options

Paper Drawer with 500-Sheet Tray (A4/Letter)

May add up to two additional paper drawers, with 500-sheet trays, for
a maximum of two additional drawers per printer.

May add up to two additional paper drawers, with 500-sheet trays.

500-sheet paper tray(A3/Ledger)

See the table of supported paper sizes in the input trays on previous
pages.

500-sheet paper tray (A4/Letter)

This is the standard paper tray shipped with the printer with the
exception of AP which ships an A3/Ledger tray with the printer. Order
this option to replace the original Letter/A4 Tray, or to stock extra
trays. See the table of supported paper sizes in the input trays on
previous pages.

Duplex

Optional duplex that also provides offset stacking function.

Envelope tray

Up to 75 envelope capacity. The envelope tray can be installed in any
of the paper drawers, after the standard paper tray has been removed.
See the table of supported paper sizes in the input trays on previous
pages.

2,000-Sheet Input Drawer

One bin, with capacity of up to 2,000 sheets, may be installed as one
of the additional paper drawers. See the table of supported paper sizes
in the input trays on previous pages.

AFP/IPDS Feature Enhancement for Infoprint 20

This feature offers the following new function: AFP/IPDS (Advanced
Function Presentation/Intelligent Printer Data Stream) Outline Fonts, 240
PEL Raster Fonts and Font Resource Capture. The current AFP/IPDS option
part numbers are not changing for Infoprint 20.

In addition to the AFP/IPDS enhancements, a new Hard Disk Drive (HDD)
is available with preloaded Double Byte Character Set (DBCS) Outline Font
Resources. This is important for applications that use double byte
characters. This feature requires the AFP/IPDS feature (feature number
4820) described above be installed as a pre-requisite.

Operator Display

The Operator Panel consists of 8 keys, 4 LED status indicators, and a
2 x 16 character display.

Enable/disable network protocols, including the use of Bootp and DHCP
in TCP/IP networks.

Memory

Standard DRAM memory is 8 MB

Maximum DRAM of 96 MB, expandable in 4/8/16/32 MB increments

Three DRAM slots capable of supporting 8 MB to 32 MB each

Optional hard drive

PCL fonts, PCL macros, PostScript fonts, and PostScript macros may be
downloaded and permanently stored on the hard drive using the Network
Printer Resource Utility (See Software Requirements sections). Fonts and
macros may be individually deleted from the hard drive.

PCL fonts, PCL macros, PostScript fonts and PostScript macros may be
downloaded and permanently stored on the Flash memory using the Network
Printer Resource Utility (See Software Requirements). Fonts and macros
may be individually deleted from the flash memory.

The IPDS option requires additional memory (see the table below)

Approximate Memory requirements are as follows (supports both SBCS
and DBCS):

Page Protect is an operator panel setting in the PCL menu and PS
menu. It comes up on the operator panel as "PAGEPROT". The default
setting is "AUTO". In "AUTO" mode, the printer has the intelligence to
know if there is a potential memory shortage. If there is not enough
memory to print a page, the printer will then use compression algorithms.
These algorithms will provide the printer with the ability to print the
page even though there is not enough memory. An impact to print
performance and print quality can be experienced.

If "PAGEPROT" is set to "ON", the compression algorithms will not be
used. If a print job requires more memory, the printer will not print
the page and will post a "30 MEMORY OVERFLOW".

In the operator panel memory configuration menu there are two items
called "PCL SAVE" and "PS SAVE". For both of these items the default
setting is "OFF". This setting provides the capability to save PCL or
PostScript data stream resources while switching between PCL or
PostScript emulations. The default setting does not provide the saving
capability. When "PCL SAVE" or "PS SAVE" is "ON", resources that were
downloaded for the given emulation will be preserved between emulation
switching. Downloaded resources are: fonts, overlays, and macros.

The "XX/XX MB" format indicates the memory requirements for context
saving turned "OFF/ON". When context saving is "ON"; fonts, macros and
user defined patterns are saved when switching between PCL and
PostScript.

IPDS does not support printing resolution beyond 600 DPI and will
cause slower printing if the printer is set in 1,200 DPI mode.
Therefore, 1,200 DPI is not recommended for IPDS printing.

Size and Weight

All base models are table-top. However, the addition of the 2,000
sheet input drawer makes it a floor-standing model.

Drivers are shipped on CD-ROM with the printer. Drivers are also
available from the IBM Printing Systems Company Home Page at:

https://www.printers.ibm.com

Refer to SBCS/DBCS Drivers screen text for translation information.

Network Printer Resource Utility (NPRU)

NPRU is an application that provides a repository (resource inventory)
for fonts and overlays (macros) on a workstation with access to an IBM
network printer. Once a font or overlay has been added to the NPRU
inventory, it can be downloaded to temporary or permanent RAM on the
printer or to a Flash or Hard Drive option if available.

The font formats supported are PCL Intellifonts, TrueType and
PostScript Type 1. Fonts and overlays that are downloaded are available
to workstation applications when the network printer drivers are
selected. NPRU is a separate program that uses the printer drivers to
download. It is supported for:

Network utilities will be shipped on CD-ROM with the printer. Network
Utilities are also available from the IBM Printing Systems Company Home
Page at:

https://www.printers.ibm.com

Notes: (1) The LAN Server Printer Utility redirects as many as 16 printer queues to IBM Network Printers installed on your network using TCP/IP or NetBIOS protocols. To use the LAN Server Printer Utility with the TCP/IP protocol, you need to have TCP/IP enabled on your server. No additional software is required to use the NetBIOS protocol.

(2) Novell workstations require the TES terminal emulation program and Kermit to permit remote logon to an IBM printer NIC.

TES is a terminate-and-stay-resident (TSR) program that can be loaded from the DOS prompt or from the AUTOEXEC.BAT file. TES must be loaded before the Kermit program can be started.

Kermit is a terminal emulator program that works with TES to let a DOS workstation communicate with an IBM NIC, so commands can be used to configure the IBM NIC.

(3) Using PConsole or NWAdmin in a NetWare 4.x environment, the printer NICs can be configured to run bindery emulation in a bindery context in the NDS tree.

TCP/IP Network Port Monitor Utility

The IBM TCP/IP Network Port Monitor provides bi-directional printer
and job status for the InfoPrint 20. It runs only on Windows NT 4.0.
However, clients on the following systems can benefit from the port
monitor if they use a printer that was defined on a Window NT 4.0 machine
and shared to the network:

Windows NT 4.0

Windows 95

Windows for Workgroups

Some of the benefits of the TCP/IP Network Port Monitor are:

Display the status of a printer before printing to it.

When a job disappears from the printer's queue view, it means the job
has completed printing and is ready for pickup.

The status column of the queue provides detailed status of a job on
the printer such as "printing page 3 of 7" or" copy 2 of 5".

Cancel print jobs on the actual printer and not just your
workstation.

The IBM TCP/IP Network Port Monitor will be shipped on the CD-ROM
beginning 5/1/98 and is available from the IBM Printing Systems Company
Home Page at:

Load Font Format 1 (LF1) is supported using outline font technology.
This printer will create the LF1 "raster" fonts from the resident
outlines. Under native mode, all printer-resident IPDS fonts are
accessible to PSF.

To support the BCOCA tower for printing of bar codes, the OCR-A and
OCR-B fonts and their corresponding codes pages (892 and 893) must be
resident in the printer. These are supported as shown in the "4028
Compatibility IPDS Resident Font Set" table. Code page 1303 is also
resident to be used for 128 bar codes.

SCS Data Stream Font Mapping

The coax or twinax interface uses PCL fonts when operating with a
non-IPDS host data stream. Imbedding of PCL and PJL commands in the SCS
data stream is possible. The printer selects and uses these PCL fonts
differently depending on whether the attachment is coaxial or twinaxial.
With the coaxial attachment, fonts can only be selected by specifying
characters-per-inch (CPI). With the twinaxial attachment, fonts can be
selected by specifying either CPI or an FGID (Font Global Identifier).

EBCDIC Attachment Language Support

The language and associated code page support below is based on the
current SAA Core Interchange Resident Code Page Support and 4028
Compatibility Resident Code Page Set. Only EBCDIC code pages are listed.

The IBM InfoPrint 20 is designed as Customer Setup (CSU). The
customer is responsible for:

Adequate site, system and other vendor preparation

Receipt at the customer's receiving dock and placement of the printer

Installation and configuration of the printer by following the
installation instructions

Installing and maintaining cables

Ordering and replacing supplies

Loading print media and clearing jams.

Cable Orders

A U.S. line cord is provided with the 120-volt printer (Model 001).

World Trade line cords must be ordered. Refer to the World Trade
Section for a line cord list. Other attachment cables are not provided
with the printer, and must be provided by the customer.

IBM PC Parallel Cable #63H2804 (feature number 4180) is recommended
when attaching the printer to a parallel port.

World Trade Considerations

Printer Resident Font Support

PAGES 1 PCL PS IPDS ESC/P(9) --- -- ---- --------Group 1 Languages Japanese DBCS No Yes No Yes German Yes Yes Yes No French Yes Yes Yes No Simp. Chin.(DBCS)(8) Yes No No No Italian Yes Yes Yes No Spanish Yes Yes Yes No Brazilian Portug. Yes Yes Yes No Trad. Chin.(DBCS)(8) Yes No No No Korean No No No No U.S. English Yes Yes Yes No

Feature Exchanges

None.

Supplies

The InfoPrint 20 is shipped with one toner cartridge. It is the
customer's responsibility to ensure the availability of the necessary
supply items for operation of the InfoPrint 20 Printer, and to order and
maintain an adequate stock of supplies. The components of the Usage Kit
are part of the base printer. The following replacement supplies are
available:

Notes: (1) Approximate average yield has been established with a coverage of 5%. An "impression" is defined as one printed side of a sheet. A duplex sheet would consist of two impressions. TonerMiser may increase the yield of the toner cartridge up to two times (28K at 5%).

(2) Includes a fuser, bias transfer roller (BTR) assembly. Significant use of heavy paper stock may impact fuser life.

The above items are considered supplies and, as such, are not
available through the parts system or included in the warranty or
maintenance service agreement.

The approximate average yields are not a warranty or guarantee of
minimum life, and are provided to assist in initial supplies planning.
Actual usage should be used to establish the supply's life in the end
user's application. Many factors (for example, print coverage per page,
machine settings, paper type and size, and environmental conditions) can
affect supply life.

Supply warranties are only for defects in materials and workmanship at
the time of shipment/installation. They are not for print count life or
normal wear and tear, nor for any print count minimum. Contact your
place of purchase for warranty return instructions.

IBM is committed to environmentally conscious programs for printer
supplies. A collection program for used printer cartridges has been
established and return instructions are included in the supply item
packaging, with free return shipping.

Printing supplies can be ordered through your IBM authorized printer
or supplies reseller. If you have no reseller, you can be directed to
the closest one in your area by contacting:
IBM Printing Systems Company Supplies at 1-888-IBM-PRINT.

Supplemental Media

Not applicable.

Trademarks

(R), (TM), * Trademark or registered trademark of International
Business Machines Corporation.

** Company, product, or service name may be a trademark or service
mark of others.

Windows is a trademark of Microsoft Corporation.

UNIX is a registered trademark in the United States and other
countries licensed exclusively through X/Open Company Limited.
IBM Corporation 2008.