Privacy and Security

Privacy

We are committed to protecting your privacy. We NEVER share our customers' personal information with anyone. Read our Privacy Policy.

Security

We use Secure Sockets Layer (SSL) software to protect the security of online transactions. SSL is the industry standard for providing the most reliable protection of consumer information. All of your personal information is encrypted (and therefore unreadable) by SSL as it travels over the Internet, including your credit card number, name and address.

Ordering

Online Orders

In order to place your first order online, simply add the items you wish to order to your shopping cart. When you are finished, click the checkout button and proceed to complete the order. We highly recommend registering before you begin shopping- this way you can see both the front and back cover images for each product you're interested in purchasing.

Phone Orders

You may place an order over the phone from 9:00 am - 6:00 pm Pacific Time Monday through Friday, and from 9:00 am - 5:00 pm Saturdays and Sundays. A customer service representative will assist you in placing your order.

To place an order by phone, dial 1 (833) 232-2352. International customers can call 001 415 549-9988

Please be prepared to order when you call; although our Customer Service representatives are happy to answer any question you have about our products, we are unable to advise you exactly which items you should order.

Mail or Fax Your Order

We want you to get your order as quickly as possible, and therefore we strongly encourage all of our customers to place orders online or via telephone.

If you have a circumstance that prevents you from doing this, and you need to mail or fax your order, please contact Customer Service for instructions on ordering by mail.

Payment Methods

Credit Card

We accept each of the cards listed below.

Your credit card information is 100% secure. All information included with your order is encrypted for privacy while in transit. Credit card charges will be processed by GLE Services Limited and will show on your credit card statement as "Game Link."

Currencies Accepted

Once you have completed adding items into your shopping cart, you will be prompted to chose your preferred payment type.

Check or Money Order

We also accept personal checks and money orders as long as the funds are drawn in USD, Pound Sterling or Euros. If you choose to pay by personal check, please be aware that we wait three weeks before we ship your order to ensure that your check clears. When placing an order via check or money order, we suggest creating an account on our site and adding the items to your online shopping cart so that the order is ready to process once the funds have cleared.

Managing Stored Payment Data

If you have or create an account with us, for your convenience we store information about the card so that it is available to you for subsequent purchases. If you do not wish to have this information saved for future use you can easily delete it. Simply click on the "Account" icon in the top right of the screen and click on the "Change" button in the payment information section. You will be taken to a page that allows you to remove credit cards you may have on file. For your protection we do not actually store your credit card number, but rather a unique token identifier that can only be used by us to specify your card with our payment processor. With this token we also store the card type, last four digits of the card and expiration date for your reference. Again, this applies only to purchases made via credit card where you have an account with us. None of these data are stored if you have only made payments via Paypal or guest checkout.

Shipping

Discreet Shipping

All of our packages are shipped discreetly, in a plain box or envelope, displaying the sender's name as Eline LP.

Worldwide Shipping

Shop Doc Johnson ships products to over 250 countries worldwide. Due to international regulations, Packages shipped to some countries may have excess product packaging. Toys and intimate apparel may be removed from their packaging. For full information on our worldwide shipping options, click here

International Shipping Information***

Country code

Sell VOD

Ship VHS toys and apparel

Ship DVDs

Full product packaging included

International Airmail* (not insured)

International Insured** (FedEx or UPS)

Delivery within 1-6 weeks***

Delivery within 5-12 business days***

Afghanistan

af

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Albania

al

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Algeria

dz

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

American Samoa

as

Yes

Yes

Yes

Yes

$4.95 (first 1 lb.) Add'l $1.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Andorra

ad

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Angola

ao

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Anguilla

ai

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Antarctica

aq

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Antigua and Barbuda

ag

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Argentina

ar

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Armed Forces (all regions)

Yes

Yes

Yes

Yes

See USA shipping information

See USA shipping information

Armenia

am

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Aruba

aw

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Australia

au

Yes

Yes

Yes

Yes

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Austria

at

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Azerbaijan

az

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Bahamas

bs

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Bahrain

bh

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Bangladesh

bd

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Barbados

bb

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Belarus

by

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Belgium

be

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Belize

bz

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Benin

bj

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Bermuda

bm

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Bhutan

bt

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Bolivia

bo

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Bosnia-Herzegovina

ba

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Botswana

bw

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Bouvet Island

bv

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Brazil

br

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

British Indian Ocean Territory

io

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Brunei Darussalam

bn

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Bulgaria

bg

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Burkina Faso

bf

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Burundi

bi

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Cambodia

kh

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Cameroon

cm

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Canada

ca

Yes

Yes

Yes

Yes

$9.95 (first 1 lb.) Add'l $1.00 per lb.

$24.95 (first 1 lb.) Add'l $5.00 per lb.

Cape Verde

cv

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Cayman Islands

ky

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Central African Republic

cf

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Chad

td

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Chile

cl

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

China

cn

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Christmas Island

cx

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Cocos (Keeling) Islands

cc

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Colombia

co

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Comoros

km

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Congo

cg

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Cook Islands

ck

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Costa Rica

cr

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Cote D'Ivoire (Ivory Coast)

ci

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Croatia (Hrvatska)

hr

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Cuba

cu

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Cyprus

cy

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Czech Republic

cz

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Denmark

dk

Yes

Yes

Yes

Yes

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Djibouti

dj

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Dominica

dm

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Dominican Republic

do

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

East Timor

tp

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Ecuador

ec

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Egypt

eg

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

El Salvador

sv

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Equatorial Guinea

gq

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Eritrea

er

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Estonia

ee

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Ethiopia

et

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Falkland Islands

fk

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Faroe Islands

fo

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Fiji

fj

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Finland

fi

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

France

fr

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

French Guiana

gf

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

French Polynesia

pf

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

French Southern Territories

tf

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Gabon

ga

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Gambia

gm

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Georgia

ge

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Germany

de

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Ghana

gh

Yes

No

No

No

No

No

Gibraltar

gi

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Great Britain (UK)

gb

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Greece

gr

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Greenland

gl

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Grenada

gd

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Guadeloupe (French)

gp

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Guam (USA)

gu

Yes

Yes

Yes

Yes

$4.95 (first 1 lb.) Add'l $1.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Guatemala

gt

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Guinea

gn

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Guinea Bissau

gw

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Guyana

gy

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Haiti

ht

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Heard and McDonald Islands

hm

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Honduras

hn

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Hong Kong

hk

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Hungary

hu

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Iceland

is

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

India

in

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Indonesia

id

Yes

No

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Iran

ir

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Iraq

iq

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Ireland

ie

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Israel

il

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Italy

it

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Jamaica

jm

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Japan

jp

Yes

No

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Jordan

jo

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Kazakhstan

kz

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Kenya

ke

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Kiribati

ki

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Korea (North)

kp

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Korea (South)

kr

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Kuwait

kw

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Kyrgyzstan

kg

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Laos

la

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Latvia

lv

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Lebanon

lb

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Lesotho

ls

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Liberia

lr

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Libya

ly

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Liechtenstein

li

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Lithuania

lt

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Luxembourg

lu

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Macau

mo

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Macedonia

mk

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Madagascar

mg

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Malawi

mw

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Malaysia

my

Yes

No

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Maldives

mv

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Mali

ml

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Malta

mt

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Marshall Islands

mh

Yes

Yes

Yes

Yes

$4.95 (first 1 lb.) Add'l $1.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Martinique (French)

mq

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Mauritania

mr

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Mauritius

mu

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Mayotte

yt

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Mexico

mx

Yes

No

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Micronesia

fm

Yes

Yes

Yes

Yes

$4.95 (first 1 lb.) Add'l $1.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Moldova

md

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Monaco

mc

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Mongolia

mn

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Montenegro

yu1

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Montserrat

ms

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Morocco

ma

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Mozambique

mz

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Myanmar

mm

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Namibia

na

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Nauru

nr

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Nepal

np

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Netherlands

nl

Yes

Yes

Yes

Yes

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Netherlands Antilles

an

Yes

Yes

Yes

Yes

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Neutral Zone

nt

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

New Caledonia

nc

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

New Zealand (Aotearoa)

nz

Yes

Yes

Yes

Yes

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Nicaragua

ni

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Niger

ne

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Nigeria

ng

Yes

No

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Niue

nu

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Norfolk Island

nf

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Northern Mariana Islands

mp

Yes

Yes

Yes

Yes

$4.95 (first 1 lb.) Add'l $1.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Norway

no

Yes

Yes

Yes

Yes

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Oman

om

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Pakistan

pk

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Palau

pw

Yes

Yes

Yes

Yes

$4.95 (first 1 lb.) Add'l $1.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Panama

pa

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Papua New Guinea

pg

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Paraguay

py

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Peru

pe

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Philippines

ph

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Pitcairn

pn

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Poland

pl

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Portugal

pt

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Puerto Rico

pr

Yes

Yes

Yes

Yes

$4.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Qatar

qa

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Reunion

re

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Romania

ro

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Russian Federation

ru

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Rwanda

rw

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

S. Georgia & S. Sandwich Isls.

gs

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Saint Kitts & Nevis

kn

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Saint Lucia

lc

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Saint Vincent & the Grenadines

vc

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Samoa

ws

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

San Marino

sm

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Sao Tome and Principe

st

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Saudi Arabia

sa

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Senegal

sn

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Serbia

yu2

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Seychelles

sc

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Sierra Leone

sl

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Singapore

sg

Yes

No

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Slovak Republic

sk

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Slovenia

si

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Solomon Islands

sb

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Somalia

so

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

South Africa

za

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Spain

es

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Sri Lanka

lk

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

St. Helena

sh

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

St. Pierre and Miquelon

pm

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Sudan

sd

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Suriname

sr

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Svalbard and Jan Mayen Islands

sj

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Swaziland

sz

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Sweden

se

Yes

Yes

Yes

Yes

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Switzerland

ch

Yes

Yes

Yes

Yes

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Syria

sy

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Taiwan

tw

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Tajikistan

tj

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Tanzania

tz

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Thailand

th

Yes

No

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Togo

tg

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Tokelau

tk

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Tonga

to

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Trinidad and Tobago

tt

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Tunisia

tn

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Turkey

tr

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

Turkmenistan

tm

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Turks and Caicos Islands

tc

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Tuvalu

tv

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Uganda

ug

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Ukraine

ua

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

United Arab Emirates

ae

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

No

United Kingdom

uk

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

United States

us

Yes

Yes

Yes

Yes

See USA shipping information

See USA shipping information

Uruguay

uy

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

USA Minor Outlying Islands

um

Yes

Yes

Yes

Yes

$4.95 (first 1 lb.) Add'l $1.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

USSR (Former)

su

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Uzbekistan

uz

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Vanuatu

vu

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Vatican City State (Holy See)

va

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Venezuela

ve

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Viet Nam

vn

Yes

No

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Virgin Islands (British)

vg

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Virgin Islands (U.S.)

vi

Yes

Yes

Yes

Yes

$4.95 (first 1 lb.) Add'l $1.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Wallis and Futuna Islands

wf

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Western Sahara

eh

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Yemen

ye

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Zaire

zr

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Zambia

zm

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Zimbabwe

zw

Yes

Yes

Yes

No

$9.95 (first 1 lb.) Add'l $5.00 per lb.

$29.95 (first 1 lb.) Add'l $6.00 per lb.

Updated July 31, 2008

* International Air Mail may be delivered by USPS or any of it's partners (Deutsche Poste etc.) at our choice.

** International Insured may be shipped by FedEx International or UPS International.

*** Delivery estimates do NOT include customs delays which may vary widely. Customer remains responsible for complying with their country's laws, customs regulations, taxes and duties.

Free shipping and shipping upgrades

Free shipping offers valid for the USA are valid for the 50 US states, and include shipments to US Armed Forces (AFO/FPO addresses.) They are not valid for shipping to US Territories. A discounted trackable and insured shipping upgrade to Domestic Ground (our choice of FedEx or UPS) may be offered where available.

International Customers and Shipping Choices

Buyers are fully responsible for complying with their country's laws, Customs regulations, taxes, and duties. Shop Doc Johnson is not responsible for packages delayed or detained in Customs.

We offer Global Air Mail shipping, and International FedEx. Prices may vary depending on weight and size of the order.

We recommend the International FedEx option where available, as these packages are insured and traceable door-to-door. If your parcel is shipped by an insured or traceable method, we will replace or refund any shipments that are lost in shipment (not held in Customs.) Shop Doc Johnson is not liable for lost or damaged packages shipped using an uninsured shipping method (Global Air Mail.)

Shipping Methods within the USA

We use the United States Postal Service (USPS), UPS, and Federal Express to ship our orders. For full information on our shipping methods within the USA, click here.

USA*** shipping information

Domestic Mail (not tracked or insured)

Domestic Ground using our choice of FedEx or UPS (tracked & insured)

Domestic Ground UPS only (tracked & insured)

Domestic Ground FedEx only (tracked & insured)

2nd Day Delivery FedEx only (tracked & insured)*

Overnight Delivery FedEx only (tracked & insured)*

Delivery within 4-7 business days

Delivery within 5-7 business days

Delivery within 5-7 business days

Delivery within 5-7 business days

Delivery within 2 business days

Delivery next business day

48 contiguous states**

$5.95 (first 1 lb.) Add'l $1.00 per lb.

$8.45 (first 1 lb.) Add'l $1.00 per lb.

$9.25 (first 1 lb.) Add'l $.60 per lb.

$9.25 (first 1 lb.) Add'l $.60 per lb.

$12.95 (first 1 lb.) Add'l $5.00 per lb.

$19.95 (first 1 lb.) Add'l $5.00 per lb.

Alaska and Hawaii

$5.95 (first 1 lb.) Add'l $1.00 per lb.

N/A

N/A

N/A

$17.95 (first 1 lb.) Add'l $5.00 per lb.

$21.95 (first 1 lb.) Add'l $10.00 per lb.

APO/FPO -- Armed Forces (all regions)

$5.95 (first 1 lb.) Add'l $1.00 per lb.

N/A

N/A

N/A

N/A

N/A

Packages shipped using UPS and Federal Express are trackable and insured. If your parcel is not delivered as promised, we can issue a replacement or refund for you.

Unfortunately, we are not able to insure packages shipped through the United States Postal Service (USPS), and we will not be liable for loss or damage of orders shipped via USPS (including all orders shipped to APO, FPO & PO Box addresses).

Shipping Costs

The charge for shipping your order is determined by the weight of the products ordered and the shipping method you choose. Our automated system calculates your shipping charge and displays it for you at the time you choose your shipping method.

Shipping Options

When you place your order you will be given two choices for shipping:

Ship all items in as few shipments as possible (lowest shipping charges): If all items are in stock, they'll all be shipped at once, and you'll pay a single shipping charge.

If some items are in stock and some are backordered, shipment of the in-stock items may be delayed in order to ship with the backordered items. At our discretion, we may send the order in multiple shipments, but in either case, you only pay a single shipping charge however the items are actually sent to you.

Ship items as they become available (fastest delivery): If all items are in stock, they'll all be shipped at once, and you'll pay a single shipping charge.

If some items are in stock and some are backordered, the in-stock items will be sent immediately. As the backordered items arrive, they will also be sent immediately. Each shipment will incur shipping charges.

Order Fulfillment Time

Domestic orders are usually delivered within 4-10 business days from the day the order was completed. International orders generally take 1-6 weeks for delivery. Delivery time may differ based on variables such as the delivery method chosen, your location, delays in Customs, etc.

Overnight and Second-Day Shipping

When calculating timeframes for overnight or second-day delivery, be aware that our shipping warehouse is open Monday through Friday and is closed on Saturday and Sunday. Overnight and Second-Day Shipping orders placed before noon Pacific Time, Monday through Friday, will ship that same day. Orders placed after noon will ship the next business day. Overnight and Second-Day Shipping orders placed after noon on Friday will ship on Monday (the next business day). Examples:

Overnight: If your order is placed at 2 pm PT on Friday with overnight shipping, it will be shipped Monday, and will arrive on Tuesday.

Second-Day: If your order is placed at 2 pm PT on Friday with second-day shipping, it will be shipped Monday, and will arrive on Wednesday.

Backorder Items

We stock a large inventory of product to ensure prompt delivery of orders. In addition to regularly stocked items, our warehouse receives several deliveries a day. Unfortunately, there are cases in which items need to be ordered from the studio or manufacturer, resulting in a backorder situation. Backordered items usually take 3-10 business days to arrive in our warehouse. Product availability is displayed on the product description page on the website. For example, an item that is in stock will show the following availability message on the product description web page:

Availability: Usually ships same day (orders placed before noon, Pacific Time)

Shipping Address

In order to avoid shipping adult materials to minors or third parties, the shipping address must be the address of the person placing the order.

Ship to prisons

We do not ship to prisons

Undeliverable Packages

If your order is returned to us as undeliverable (due to an incorrect address, missing apartment number, nobody available to receive a parcel, etc.) we will notify you by email.

If the delivery problem is determined to be due to an error on the part of Shop Doc Johnson or of the delivery service, then Shop Doc Johnson will either replace the order for you or refund all charges, at your choice.

Order Status

Pending Delivery: Your item is in the warehouse and is assigned to your oder. We expect it to ship shortly. Depending upon the shipping method selected, for domestic orders please allow up to 7 business days for your package to arrive. For international orders, please allow 1 to 6 weeks.

Order shipped: Your order has shipped. For more information on our shipping methods and the method you have chosen, click here.

Returns

Defective Products

Any defective item will be replaced with an identical working item, or can be exchanged for store credit to select an alternate item if we do not have a working replacement item in stock. Shipping charges are waived on any replacement items.

Before sending any item back to Shop Doc Johnson, please contact Customer Service within 60 days of purchase to start the exchange process and obtain a return authorization number (RA#).

Defective toys and apparel

Defective toys and intimate apparel will be replaced with identical working items, or can be exchanged for store credit if we do not have a replacement in stock. To protect the health of our employees and our customers, we do not accept returns of any toys or intimate apparel. Please contact customer service within 60 days of purchase to start the replacement process.

Incorrect Item Shipped

If there is a mistake in the item shipped to you, please let us know so we can replace it for you. Before sending any item back to Shop Doc Johnson within 60 days of purchase to start the exchange process, please obtain a return authorization number (RA#).

Before sending any item back to Shop Doc Johnson, please contact Customer Service within 60 days of purchase to start the exchange process and obtain a return authorization number (RA#).

Incorrect Size Ordered

We will replace apparel with an alternate size if the apparel has not been worn, and is still in a sellable state. To protect the health of our employees and customers, we cannot exchange toys or intimate apparel (such as lingerie, thongs, massagers, etc.) It is the responsibility of the customer to ensure that they are ordering the correct size adult apparel.

Content Dissatisfaction

If you believe that the information on the website misrepresents the title you purchased, we would like to know about it. We will happily update the information on our website and provide an exchange for an alternate title.

Before sending any item back to Shop Doc Johnson, please contact Customer Service within 60 days of purchase to report the issue, start the exchange process and obtain a return authorization number (RA#). The return process should be started within 60 days of the original purchase.

Change of Mind

Shop Doc Johnson's sales are final. Items purchased, once opened, may not be returned or exchanged, unless they are defective.

Before sending any defective item back to Shop Doc Johnson, please contact Customer Service within 60 days of purchase to start the exchange process and obtain a return authorization number (RA#.) The exchange process must be started within 60 days of the original purchase.

Store Credit

Canceling an Order

If you wish to cancel an order, please contact Customer Service. Customer Service representatives are also available by phone from 9:00 am - 6:00 pm Pacific Time Monday through Friday, and from 9:00 am - 5:00 pm Saturdays and Sundays.

Customer Service can be reached at 1 (833) 232-2352 (U.S and Canada) and 001 415 549-9988 (International).

You can send an email to Customer Service 24 hours a day, 7 days a week. Customer Service will respond to your email within 24 hours.

Unfortunately, we are unable to make any additions, changes or quantity adjustments on orders which have already been processed. Due to the large volume of packages, we are unable to retrieve your package to prevent shipping. If you decide you do not want your order, please do not open this shipment, mark the package: "Refused - Return to Sender" and return it to us. We will issue a credit card refund upon receipt of the package, you will still be responsible for the shipping charges.

Email List

Our Email List

How Do We Ensure Your Selections?

For your own protection we will send you an email to confirm that you wish to subscribe to the selected mailing list. You will then need to confirm your choice. We require this "double opt-in" to ensure that you are getting the email that you want to the correct email address.

Unsubscribing from Email Lists

Click here to unsubscribe from Shop Doc Johnson promotional email lists. You can also unsubscribe by clicking on the unsubscribe link located at the top and bottom of each promotional email.

You will receive a final email confirming that your address has been removed from our lists. Please allow up to 48 hours for this to take effect. You may receive one or two promotional emails between the time you request to be removed from a list and the time that we are able to physically remove you from our database. We thank you for your patience.

To ensure that you are getting order confirmation emails, customer service replies and the emails that you subscribe to, be sure to add us to your address book. Some internet providers have spam filters which will inadvertently block email unless the sender is in your address book. To ensure that our special offers and information get to you, please add: game@www.shopdocjohnson.com and cs@shopdocjohnson.com to your address book.

Coupons

How to Redeem Coupons

Unless otherwise specified, email coupons are automatically applied to your order when you click through on the email and shop. You must meet the criteria outlined in the email (i.e. minimum order requirement) or the coupon will not be applied.

Printed coupons have a coupon code associated with them. You may need to enter the code on your order form or mention it when you place an order by phone.

Always read the instructions that accompany your coupon for the most accurate and up-to-date information before redeeming.

Coupon Restrictions

Most coupon offers will have an expiration date, and many may not be combined with other special offers. Some coupons may have criteria associated with the offer, such as a minimum purchase required. Always read the details included with your coupon to be as informed as possible about any restrictions.

My Account

How to Change Your Account Information

You can change your account information at any time. Log on with your user name and password and click the My Account link located at the top of every page. Each section displayed on your account page has an edit link that allows you to change the information contained within that section. Customers may change the following information: Username, Email, Password, Billing & Shipping Addresses, Currency and Player Preference. To change other information, you will need to contact customer service.

Creating an Alias

Why we have aliases

We offer a variety of ways in which you can participate in our online community, such as creating product reviews. For those purposes, we ask you to create an "alias" to appear on the page instead of your username. That way, if we publish your review and display your alias on our site, your privacy is guaranteed.

Setting up an alias

You can create an alias either on your My Account page or from the user review creation page. Your alias cannot exceed 20 characters (total of letters, numbers and spaces). In addition, our editorial staff reserves the right to not publish material associated with an offensive-sounding alias.

Changing your alias

You can change it at any time, either from the review creation page, or from your My Account page. We'll verify that the new alias is not already in use, and "retire" your old alias. Note that any reviews you've written under your old alias will be re-associated with your new alias.

Removing Items from Your Cart

Ratings

You are welcome to rate any item in our store that you feel strongly about, even if it's not an item you purchased from us. Look for the "Rate It" box on the item's product pages, and select one of the following ratings:

I hate it

I don't like

It's OK

I like it

I Love It

Your personal ratings are private. Ratings are aggregated per item and we only display the average customer ratings. You can change your ratings at any time. Our recommendations to you will change when you rate new items. By marking a recommendation as "not interested", we stop recommending the item to you.

Writing Product Reviews

Reviewer guidelines

The most important guideline is: Write about what you liked (or didn't like) and why. Other users care about your opinion. Your review can be up to 1000 words in length. It's best to focus most of your comments on the product you're reviewing, but selectively comparing it to related items is sometimes helpful, too. Finally, even though you're reviewing adult material, try not to use offensive language in your review.

Review posting

All user reviews are evaluated by our editorial staff. We reserve the right to publish submitted reviews in full, in part or not at all. Please allow approximately five business days for approved reviews to be posted on the site.

Once approved, reviews will be displayed on the product description page for the product that you reviewed. Reviews may also be made available to visitors and customers in other forms.

Review usage terms

We reserve the right to edit reviews for appropriateness and accuracy. The posting of reviews on our site is done without any promise of present or future acknowledgement or compensation. All posted reviews become our nonexclusive property, with limited republishing rights retained by the author. By submitting a review, you are granting us a license to use, reproduce, revise or display such postings

Dispute Resolution

By using this web site, viewing its contents or ordering from us, you agree to resolve any disputes with us by first contacting us via email. If you are not able to obtain resolution of your dispute via email, you agree that it will then be resolved by dispute resolution located in Los Angeles, California, U.S.A.

18 U.S.C. §2257 Statement

Sales Tax and VAT

For US orders, a sales tax of 8.75% will be charged on all physical items being shipped to addresses within the state of California.

For non-US orders, VAT may be applied for both physical, as well as digital goods. If VAT is applied, it will be charged in accordance with local legislation in each country. For full information on VAT rates, click here.

Store Credit

Any store credit will be automatically applied to your order during checkout. We will only request your credit card information if there is a remaining amount. Please note that all store credit expires after one year of inactivity.