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I ordered the largest size print of this piece as a donation for a charity auction. I am familiar with the original as a friend purchased it from an exhibition in London a couple of years ago and I was extremely pleased with the quality of the reproduction of the fine detail which is so much a feature of Eleanor's art. I was on a bit of a tight schedule and it was delivered on time and safely packaged. I am extremely pleased to say that this print raised £350 for the charity. saving up to buy one for myself!!!

Payments

Returns & exchanges

Although I make every effort to accurately portray my prints, images may have slight colour variances and as such, refunds are only possible in extreme circumstances.

I will gladly replace any damaged prints. Please let us know your order number and picture of the damaged print and I will despatch a replacement immediately.

Shipping policies

I aim to despatch all orders within one to two working days from the date of order; weekends excluded. All items are delivered from the EU ` delivery time to the US, Canada, Australia and the Far East can take up to 21 days from sending.

If you require them for a specific date or event, please let me know and we can arrange faster shipping. Please note that express deliveries cost extra and are not included in standard shipping rates

SHIPPING & RETURNS

Most orders will ship within 2-3 business days. If I am running a bit late, I will contact you directly. My prints are wrapped in tissue and packaged in a sturdy poster tube with sealed ends for safe transit. In the rare event your print arrives damaged, simply send me a picture and I will send a replacement immediately.

UK --- Shipping to the UK is via Royal Mail First Class. Most items arrive next day unless it is during the holiday season.

Europe --- Shipping to Europe is via Royal Mail and can take 7 to 21 days depending on the country. For standard shipping, I am unable to provide tracking information. I offer tracked delivery which can be purchased via shipping upgrades for $20.00 or express courier delivery for $68.00. Tracked items usually arrive within 5 - 7 business days, Express items arrive in 2 - 5 business days. Express mail items are sent via Parcelforce Worldwide which hands over to Fedex, TNT, UPS or DHL in your country.

USA & Canada --- Shipping to North America is via Royal Mail and can take 7 to 21 days. For standard shipping, I am unable to provide tracking information. I offer tracked delivery which can be purchased via shipping upgrades for $20.00 or express courier delivery for $68.00. Tracked items usually arrive within 7-10 business days, Express items arrive in 3-5 business days. Express mail items are sent via Parcelforce Worldwide which hands over to Fedex, TNT, UPS or DHL in your country.

Rest of World --- Shipping to international destinations is via Royal Mail and can take 7 to 21 days. For standard shipping, I am unable to provide tracking information. I offer tracked delivery which can be purchased via shipping upgrades for $20.00 or express courier delivery for $68.00. Tracked items usually arrive within 7-10 business days, Express items arrive in 3 - 7 business days. Express mail items are sent via Parcelforce Worldwide which hands over to Fedex, TNT, UPS or DHL in your country.

Shipping time depends on how long the postal system in your country holds an item at customs for inspection. I reserve the right to refund and cancel transactions if the shipping country is not advisable.

I will do my best to make sure you are happy with your purchase. If you are not happy with your print, send me a message and I will do my best to work things out. All refunds are minus shipping costs unless the error is my fault. If this is the case I will refund the original shipping costs to send it back and obviously will cover replacement shipping costs.

I aim to despatch all orders within one to two working days from the date of order; weekends excluded. All items are delivered from the EU ` delivery time to the US, Canada, Australia and the Far East can take up to 21 days from sending.

If you require them for a specific date or event, please let me know and we can arrange faster shipping. Please note that express deliveries cost extra and are not included in standard shipping rates

SHIPPING & RETURNS

Most orders will ship within 2-3 business days. If I am running a bit late, I will contact you directly. My prints are wrapped in tissue and packaged in a sturdy poster tube with sealed ends for safe transit. In the rare event your print arrives damaged, simply send me a picture and I will send a replacement immediately.

UK --- Shipping to the UK is via Royal Mail First Class. Most items arrive next day unless it is during the holiday season.

Europe --- Shipping to Europe is via Royal Mail and can take 7 to 21 days depending on the country. For standard shipping, I am unable to provide tracking information. I offer tracked delivery which can be purchased via shipping upgrades for $20.00 or express courier delivery for $68.00. Tracked items usually arrive within 5 - 7 business days, Express items arrive in 2 - 5 business days. Express mail items are sent via Parcelforce Worldwide which hands over to Fedex, TNT, UPS or DHL in your country.

USA & Canada --- Shipping to North America is via Royal Mail and can take 7 to 21 days. For standard shipping, I am unable to provide tracking information. I offer tracked delivery which can be purchased via shipping upgrades for $20.00 or express courier delivery for $68.00. Tracked items usually arrive within 7-10 business days, Express items arrive in 3-5 business days. Express mail items are sent via Parcelforce Worldwide which hands over to Fedex, TNT, UPS or DHL in your country.

Rest of World --- Shipping to international destinations is via Royal Mail and can take 7 to 21 days. For standard shipping, I am unable to provide tracking information. I offer tracked delivery which can be purchased via shipping upgrades for $20.00 or express courier delivery for $68.00. Tracked items usually arrive within 7-10 business days, Express items arrive in 3 - 7 business days. Express mail items are sent via Parcelforce Worldwide which hands over to Fedex, TNT, UPS or DHL in your country.

Shipping time depends on how long the postal system in your country holds an item at customs for inspection. I reserve the right to refund and cancel transactions if the shipping country is not advisable.

I will do my best to make sure you are happy with your purchase. If you are not happy with your print, send me a message and I will do my best to work things out. All refunds are minus shipping costs unless the error is my fault. If this is the case I will refund the original shipping costs to send it back and obviously will cover replacement shipping costs.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.