WhiskyCompanion for Android TM

Frequently Asked Questions

The following FAQ's should answer most of the questions related
to purchasing, installing, operating and maintaining the app.

Purchasing WhiskyCompanion

Q: How do I purchase the app? Are there
any other ways to purchase the app than using Android market?
A: The only way to purchase the app is through Android Market. In
order to purchase apps on the Market, you need a Gmail-account and a
registered credit card at Google. Using Android market will ensure
the following:

If you are uninstalling the app, you can download and
re-install it at a later point in time without extra costs.

Q: If I have questions about my
purchase, who should I contact?
A: Send an email to support(^.at.^)whiskycompanion(^.dot.^)com and
we will look into your question to see if this is something to be
handled by us or by Google.

Installing (and de-installing)
WhiskyCompanion

Q: How is WhiskyCompanion installed?
A: When the app is purchased, the download of the app should start
immediately. The downloaded app is typically 500KB and it installs
automatically. When the app is started the first time, it will
display the copyright notice and then explain how to download the
database.

The database is currently 35MB, and it should be downloaded over
a Wi-Fi connection. The database you will download at install-time
will always be the latest version and it will not be necessary to
apply database updates.

When the database is installed, you are ready to start using the
app.

Please see the FAQ concerning backup of the database to ensure
that you are not losing valuable data.

Q: Where is the app and the database
installed? Phone or SD-card?
A: If you are running Android 2.0/2.1 both the app and the database are
installed on the phone. In 2.0/2.1 is it currently not possible to move
the app from the phone to the SD-card.

If you are running Android 2.2 or later, the installation process
will try to put both the app and the database on the SD-card. For a
successful installation on the card you will need a SD-card
(obviously), the SD card must be mounted, there must be enough free
space on the SD-card.

Q: If I de-install the app, will the
database be gone?
A: If you are running Android 2.0/2.1 the database is located on the
phone together with the app, and YES, the database will be deleted
as part of the de-installation. WhiskyCompanion 1.07 and later have
a function for copying the database from
the phone to the SD-card. This is a feature for users upgrading from
Android 2.0/2.1 to 2.2. When the database
is on the SD-card, the user is strongly advised to take backup (copy
the database file) on a regular basis if personal notes and ratings
are registered in the database.

If you are running Android 2.2 or later, the database is most likely
located on the SD-card together with the app, and YES, the database
will be deleted as part of the de-installation if the default
installation location is used. When the database is on the SD-card,
the user is strongly advised to take backup (copy the database file)
on a regular basis if personal notes and ratings are registered in
the database.

Using WhiskyCompanion

Q: How do I add a new distillery
A: From the main menu, select Countries and then Region where you
like to have the distillery. Notice the (M) in the title indicating
that there is a menu available. Click the Menu button, and then Add
Distillery. Fill in all relevant info on the distillery and hit the
Save button on the bottom of the screen. At a later point in time,
you might edit the information on the distillery.

Q: How do I edit a distillery
A: From the main menu select Countries -> Regions -> Distilleries or
Distilleries and scroll through the list until you find the
distillery you like to edit. Click on the distillery in the list and
you will enter the distillery detail window. Notice the (M) in the
title indicating that there is a menu available. Click the Menu
button, and then Edit Distillery. Fill in or change all relevant
info on the distillery and hit the Save button on the bottom of the
screen.

Using the FAQ

Most issues related to installing and using the app are
described in the FAQ.

If you have any questions that are not answered in the FAQ,
please contact support by email, and we are happy to help you.