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The staff was helpful and the restaurant was... - Review of Hilton Garden Inn Columbia

We spent three nights there and were satisfied with the room which was spacious especially since we had a king-size bed which made room for a seating area. The staff was helpful and the restaurant was quite good. We found it a bit expensive for the type of hotel it is, but were happy with it overall.

Stayed February 2014, traveled with family

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Convenient to shopping, BWI airport and easy to get to most places south of the city. Nice and quiet. Full service breakfast is available with a McDonalds right across the parking lot as well. Next to a quick shop/gas station in case you need junk food.

Stayed February 2014, traveled with family

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The hotel was beautiful, clean and staff while there was friendly. BUT I left my Nook in the room and after 4 phone calls still could not get anyone to call me back. The follow up is horrible and therefore makes my very unhappy with this hotel. It wasn't a new Nook but it was still something that I used daily and now need to purchase another one all because someone can't return a phone call or it was because the cleaner did not turn it in when cleaning the room.

Stayed February 2014, traveled on business

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Great hotel to stay at. Excellent breakfast ( Chef ) was a very nice person, and extremely help. Manager with very polite. Desk staff very professional. Room was better than expected. Cleaning staff very polite.

Stayed January 2014, traveled on business

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Thank Donald P

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Four of us (family) were passing through the area looking for an overnight stay. Hotel is relatively new and clean, and reasonably close to highway. Double beds proved problematic for sharing! Pillows were very soft and thin. Decent amenities in bathroom. Room was frightfully cold but warmed quickly. Breakfast at 10.95 per person seemed high, along with $2 charge per cup for Keurig coffee in room. Trouble at check in as I had booked through another online site, made a change to reservation, but hotel had not received updated info so check in took 40 minutes. Front desk was seemed quite disinterested in helping address situation. Next time will absolutely choose similar options in area that offer queen beds and are closer to shopping and more meal options.

The room had a lot of light and a nice view! The internet service was fast. The pool was big enough for four of us to enjoy. The room was ready and clean. Supplies are of quality. Beware that breakfast is not included in the price though.

Stayed January 2014, traveled with family

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In addition to the overcharging for breakfast, the heater/cooler was loud and had a mild mildew smell when we used it as a cooler (which was only once), we turned the refrigerator all the way up and it still wasn't very cold, room was not impeccably clean (mostly the carpet--dust bunnies) which is certainly what I expect from a Hilton, the entry doors slammed shut, both lamps were very difficult to turn off/on, and, lastly, I'm pretty sure my opal necklace with diamonds was taken. The last time I saw it it was on the dresser. Had I remembered it was out on the one day we had housekeeping come in I would have put it away. And, had I realized it was missing before we checked out I would have reported it missing. On the positive side, staff was very polite and helpful, the bed was comfortable, the bathroom was spotless, the hallway always smelled wonderfully clean, the lobby was very nice. But I would rather have a really nice room than a really nice lobby as my room is where I spent 99% of my hotel time.

Stayed December 2013, traveled as a couple

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Thank Sharon R

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Also Known As:

Hilton Garden Inn Columbia Hotel Columbia

Columbia Hilton Garden Inn

Hilton Columbia

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