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Things are changing in learning and development – from the expectations of learners to the more rapid flow of information the role of the learning and development (L&D) professional is very different to what it was 10 or even 5 years ago. As a result the role of L&D itself has to move from its traditional focus on the individual to look more holistically at organizational learning and the systems that support it. Above all, it has to shift from being the provider of information to being the facilitator of conversations.

In this thought-provoking, interactive webinar chairman of the Learning and Performance Institute Donald H Taylor explores how to ensure that L&D continues to make a difference to both individuals and organizations. The catch, says Donald: it won’t necessarily be painless or easy.

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