Frequently Asked Questions

About CareerOne TopResume Services

We offer resume-writing services and expert career advice that helps you stand out in today’s crowded job market.

We are the world’s largest resume-writing service. Our team of experts have reviewed millions of resumes and helped over 400,000 professionals land more interviews and get hired faster.

We are committed to helping professionals identify and best articulate their personal brands.

What’s CareerOne TopResume Services’s relationship with job boards?

Job boards show you the job vacancies, we help you land the job. We work with all the leading job boards to help jobseekers. Our focus is on you. We hone our strategies based on feedback from recruiters, hiring managers and other industry experts, ensuring that each jobseeker has the best resume for their job search.

What do your customers and clients have to say?

You can find testimonials from real CareerOne TopResume Services customers here, as well as recent CareerOne TopResume Services clients on TrustPilot and SiteJabber.

About Our Services

What is the free resume review?

CareerOne TopResume Services knows what hiring managers and recruiters are looking for and how to best present yourself on paper to maximise opportunities. We will review your resume for free, to provide:

Free, confidential, personalised evaluation from trusted experts

Objective feedback on layout, language and how well your resume communicates your skills and expertise

Personalised recommendations on how to make your resume stronger

Upload your resume for a free review now and you'll receive your personalised expert review within 2 business days.
(Don’t worry, it's free with no fine print, if you like what we find we can talk more, but absolutely no pressure.)

Does every job seeker need professional resume-writing services?

No, not everyone needs professional help with their resume. That’s why our resume experts will review your resume; to determine whether it’s formatted correctly and successfully showcases your skills. If your resume is already in good shape, we will be sure to let you know!

Upload your resume for a free review now and you'll receive your personalised expert review within 2 business days. (Don’t worry, it's free with no fine print, if you like what we find we can talk more, but absolutely no pressure.)

How much does a professionally written resume cost?

We offer multiple resume-writing packages, so whether you’re an entry-level employee or a C-level executive looking to change careers, we have what you need.

CareerOne TopResume Services uses the expert knowledge of our resume writers, combined with feedback from resume-scanning software called applicant tracking systems (ATS). ATS filters applicants based on keywords and formatting, and CareerOne TopResume Services analyses your resume using similar technology. Our expert writers break down this analysis to figure out how to make your resume more effective.

Your writer will collaborate with you to create a job-winning resume, specific to your industry. Once your writer reviews all of your information, they will create a first draft for you to review, you can suggest edits, ask your writer to elaborate on certain points etc. We give you the control, to get the best resume. In total the process typically takes one to two weeks to get your perfect resume.

In addition to resumes, we professionally write cover letters and LinkedIn profiles.

You can check out our blog for all things resume and career advice. Learn more here.

About Our Writers

Does CareerOne TopResume Services have writers in my industry and region?

Our network of over 1,200 writers has experience in over 65 industries. We connect you with a resume-writing expert for your industry.

Our resume writers with expert knowledge of your industry are qualified in showcasing your accomplishments by using the same terminology, that hiring managers look for in your field. This means that important keywords, along with your skills and achievements, will stand out to hiring managers and satisfy all electronic screening tools.

What qualifications do CareerOne TopResume Services writers have?

We have a network of over 1,200 writers, including certified career coaches, former and current hiring managers, HR professionals, recruiters and professionals with specialised experience in over 65 industries. This ensures we can match each client with an expert who is a strong match for their needs. CareerOne TopResume Services recruits and vets our writers based upon the value they can bring to our clients.

How will you get my information?

We’ve designed our introductory questionnaire to get a sense of your past experience and current goals while allowing you the opportunity to communicate what matters most to you. The questionnaire should only take a few minutes to complete and your answers will help inform the approach your writer takes in restructuring and rewriting your resume. While a previous resume is not required to kickstart the resume writing process, it can save you and your writer time covering the basics.

How do I collaborate with my resume writer?

You can collaborate with your writer through the CareerOne TopResume Services platform - that way you will be able to view drafts of your resume, and communicate with your writer to suggest changes.

Our resume-writing process is collaborative between the writer and the client. Your writer will use your old resume as a primary source of information. If you don’t have a resume, don’t worry, your writer will send you a brief questionnaire that will provide all the information that we need to get started. Once this has been provided, your new resume will be delivered to you for you to review and offer edit suggestions.

Help & Support

How do I get started?

If you’re ready to have us professionally write your resume, you can find more information on our resume packages here.

We have written over 400,000 resumes, we know what works! So, if you are not receiving two times more job interviews within 60 days of receiving your resume, we will write it again, free-of-charge. (You must notify us in writing within 180 days of receiving your final copy. Only certain packages are eligible for our guarantee.)

What is your refund policy?

All sales are final, but there will be multiple drafts and revisions to ensure your satisfaction. CareerOne TopResume Services's writers will work with you throughout the revision period until you are satisfied with your resume.

Have a question about career advice?

We have a blog that covers all things career advice, from interview tips to networking to resume writing. Check it out here.

Still need help? Reach out.

Got questions? CareerOne TopResume Services has answers.

Please take the time to check out our FAQs page for answers to your common questions.

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