Installation Instructions for all zazen Products

Need some help to setup or install your zazen Water Product? Then this is the right place – just find your product below!

If you need additional assistance or have any other questions, please view all our Frequently Asked Questions on our Contact page or callAU:1300 78 24 25and one of our team will assist you over the phone. Our office hours are 9am to 5pm Brisbane time, Monday to Friday (excluding public holidays).

Water System Replacement Parts

Submerge the Multi-Stage Filter Cartridge fully for 1 minute or until the air bubbles have stopped coming out of the filter.

Take the filter out of the jug and hold over the sink.

Pour about 2.5 litres of clean cold water slowly through the top of the filter. Make sure the water starts to run out the bottom. Knock the filter firmly against your hand several times during this rinse cycle to help clear any air bubbles, then continue to pour water through the filter.

Remove your old Multi-Stage Filter Cartridge from the Cartridge Connector by unscrewing and place in your rubbish bin (do not recycle your old filter as toxins are trapped in the filter media).

Screw your new Multi-Stage Filter Cartridge with O-Ring into the Cartridge Connector and place back into your system.

With the zazen Ceramic Filter, gently wipe the new filter with a soft cloth under cold water.

Remove your old Ceramic Filter and place in your recycle bin

Gently place the new Ceramic Filter into the top tank. Put seal and nut on the underside of the top tank and tighten.

Cleaning a zazen Ceramic Filter

It’s best to clean your Ceramic Filter on a weekly basis, or as required depending on your water quality. Just very gently rub it clean with a soft cloth under cold running water to remove any orange/black/slimy residue that may have built up. You can use lemon juice or vinegar if you wish to whiten it – but NO detergents please.

Pick out the used Silver Stones (RED/BROWN), in your existing bottom tank and recycle in the garden or pond. In some systems, these may be in a plastic container. The BLUE/GREY stones are your Mineral Stones which last 5 years, simply leave these in your system. If you are replacing both your stones together – see below for instructions on replacing both sets of stones.

Give the bottom tank a clean by removing the Mineral Stones (and Alkalinity Enhancers balls if you have them) and then filling with hot water and wiping with a soft cloth.

Soak in a bowl of water for 48 hours, rinsing out and replacing the water in the bowl several times over this period. This helps to reduce the ‘minerally’ taste of the new stones in your system.

Pick out the BLUE Mineral Stones in your existing bottom tank and recycle in the garden or pond. The RED stones are your Silver Stones which last 12 months. If you are replacing both your stones together – see below for instructions on replacing both sets of stones.

Give your bottom tank a clean by removing the Silver Stones (RED stones) and Alkalinity Enhancer balls if you have them, and then filling with hot water and wiping with a soft cloth.

Put the new soaked Mineral Stones and your existing Silver Stones back into your bottom tank and enjoy!

Rinse your new Silver & Mineral Stones under cold water to remove any dust.

Soak all the stones in a bowl of water for 48 hours, rinsing out and replacing the water in the bowl several times over this period. This helps to reduce the ‘minerally’ taste of the new stones in your system.

Pick out all the existing Silver & Mineral Stones in your bottom tank and recycle in the garden or pond.

It’s a good time to give your bottom tank a clean by filling with hot water and wiping with a soft cloth.

Instructions for replacing the filter cartridge on aRaindrop Shower Filter: Note: you will need a screwdriver to disassemble it.

Unscrew the 6 screws in the holes evenly spaced around the showerhead using a screwdriver.

Remove the existing cartridge – to do this gently push the cartridge to the side and it should lift out of place. Remove the stickers from the top and bottom of the new filter cartridge and put it into position.

Ensure the black seal (already in the showerhead) is in place and gently secure the front and back of the showerhead together.

The front piece of the showerhead will lock into place against the back piece of the showerhead. When you feel this lock, the screw holes are perfectly aligned. Now screw the 6 screws back together using the screwdriver.

Run water through the Raindrop Shower Filter for 30 seconds to flush it and it is ready to use.

You can recycle the old Shower Filter Cartridge as it is 100% recyclable.