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In order to install your media player, you need to remove norton. The disk does not have a trojan virus in it. This is a common warning for Norton and it says the same thing for TurboTax software if you try and install the desktop version.

Go to your control panel and find programs & installations. Then remove both parts of norton antivirus software and reboot your pc.

Make sure you remove live updates and both parts of the anti virus software or you will be wasting your time.

Then try and install your drivers for the media player. Once installed, reboot your pc again and reinstall Norton if you wish to keep it as your choice for anti virus software.

THIS is a very faulty anti-virus...so ...if yo want all to be the same ...just reinstall the operating system ...rebuild the drivers and programs ...to be sure that you get rid of all the features from that anti-virus...I recomand to use a free AVG8.5..its reliable and easy to use.. and free I have never had any problems with it ...

Norton Anti-Virus 2008 was made to not be uninstalled. It had integrated itself into your system files preventing Windows Installer from removing the anti-virus machine. Symantec has made this tool available to remove the product. However believe me when I say traces of Norton will remain until the hard-drive is reformatted.