2 Years of Remote Monitoring Service for (1) Node

WRMS2YR1N-01

Description: A 7x24 monitoring service that acts as a primary or secondary support function. Trained technicians will monitor the health status of the physical infrastructure to help diagnose, notify and resolve problems before they become critical.

WRMS2YR1N-01 Features

2 Years of Remote Monitoring Service for (1) Node

24-hour monitoring

Experienced remote monitoring professionals work non-stop to provide 24-hour monitoring of the company's physical infrastructure. As a second set of eyes, they help to diagnose problems before they become critical.

Enables the customer to easily view changes in their physical infrastructure, thereby optimizing availability within the datacenter. Includes graphical and data export functionality, and shows the corresponding relationship of related data points.

Remote Monitoring Services Features & Benefits

Availability

24x7 expert monitoring

Device experts provide 24-hour monitoring of the physical infrastructure, alleviating the strain on internal support resources.

Alarm notification

Customers are notified in real-time via phone or e-mail as critical events occur, allowing them to reduce mean time to recovery, improve efficiency and maximize uptime.

Convenience

Proactive service response

Physical infrastructure threats can be anticipated, identified and resolved quickly and accurately.

Web portal

Offers a central repository of system information with a dashboard view of system status.

Agility

Multi-device support

Manage an extensive range of APC devices including: single-phase and three-phase UPSs, power distribution units, cooling and environmental devices as well as other InfraStruXure® Manager Appliances.

Trending analysis

Enables the customer to easily view changes in their physical infrastructure, thereby optimizing availability within the datacenter. Includes graphical and data export functionality, and shows the corresponding relationship of related data points.