AmyJohnson1492's review of Beko WME8227W

This has just happened to us, on saturday morning, our washing machine got louder and louder making a 'thudding' noise, as my mum walked over to it asking whats that noise, and as it got much louder she pressed the power button and held it in and the power went off, then a massive bang! the glass exploded all over our floor even reaching the other end of the room and hitting the ceiling! luckily with only a couple of scratches on my arm, my mum wasnt hurt, but it was bad enough! the clothes inside are mostly ruined! BEKO said that if we have the reciept they can send a repair person to come and check the damage and the parts will be replaced but WE have to pay for the labour...surely this isnt our fault? what on earth can cause any washing machine to do this? We'd never seen anything like it, but when i started looking online, it became clear that this isnt too rare! ESPECIALLY as its the same model that ive heard about! If anyone has advice please reply!

Ease of Use

Durability

Style

Service & Support

Value For Money

Kimberleyboyd88's Response to AmyJohnson1492's Review

Written on: 28/12/2012

Unfortunately the same problem happened to me. Luckily my machine was on during the night so no one was hurt, but I awoke to hear to spin cycle getting louder and louder and then a crashing banging noise. I went downstairs to find the glass of my machine door shattered all over the kitchen floor. I am no impressed as I have only had the machine for 1 1/2 years. I am disgusted that a dangerous product like this has not been recalled.