Chris Skog: What services should we integrate to the social media?

With the explosion of social media usage, we are feeling extreme pressure to be where our customers are. Most of our social media activity involves inviting customers to our home pages with links and such and we are also recruiting Facebook and Twitter followers. At the same time the customers are far more pragmatic and want value to their time, attention and data. It is time to get involved to understand our customer needs to reach their hearts and provide them with better services. So how do we provide value in our solutions?

Cycling for libraries is an annual international advocacy tour and an unconference for cycling librarians and library lovers since 2011 — "Cycling and Libraries with Love and Passion!" Follow #cyc4lib tweets

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Cycling for libraries is a library publicity campaign organized by the International Association for Library Advocacy.