ROLE - Business Development Associate: As a Business Development Associate at Magic Crate, you will be joining the core team responsible for helping to shape the company’s growth narrative. Working closely with the Team Lead’s your role will be to help deliver sales growth by developing and executing sales strategy developed.

The perfect candidate will be systematic and organized, a proven closer of any sales in any sector, with a flair for creatively communicating innovative new services which benefit a wide variety of customers, who are parents of children of different age groups.

About Company

Magic Crate is an innovative early childhood learning company that is a pioneer and market leader in the area of discovery kits for young children. Magic Crate was set up in early 2014 by young parents from IIT, IIM, NID and Georgia Tech as a subscription service that delivers activity boxes based on fresh new themes to their customer’s doorsteps each month. The activities, based on science, arts, games & role play, are designed by a multidisciplinary team of early childhood experts and specialist designers. The carefully curated activities cleverly merge educational outcomes with hours of fun and laughter for young children.

Website: For further details you can visit our website - www.magiccrate.in

Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.

Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.

New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases