Industry accolades and awards

As seen in

Frequently asked questions

I’ve never done this before! How can I implement the training and incentivize my staff?

We’re here to make employee training easy! Our content library is organized by broad subjects (dogs, breeds, customer service, etc.), and proceeds from basic information to more advanced material. Each module builds on the information given in the preceding module, so your staff won’t feel overwhelmed and will be more inclined to learn. And, as pet care business owners and former employees ourselves, we have lots of ways to help you incentivize your staff while they learn. Check out this blog post by Cara Armour that lays out ways to easily incentivize FetchFind for your business.

What kind of material is in the content library? What happens once we’ve watched everything?

Our content covers all sorts of topics, from canine and feline behavior to customer service to business development. We add new content every week, so there is always something new to learn. We also let you control who has access to the different types of content, so that you can help your staff focus on the training that makes the most sense for their job duties.

Can I add my own content?

Yes, you can! Just send us your material; we can upload it “as is” to your Premium subscription, or we can help you organize and digitize it to accommodate employee quizzes and admin tracking.

Is there a way to ensure my staff has watched the videos?

The FetchFind learning management system includes an admin dashboard where you can see the progress and check the quiz scores of all of your employees. Not only can you see who has finished the material, you can see who might need a little extra help incorporating key knowledge into their training. This blog post by Erin Schneider explains the Heat Maps reporting feature.

Can I try before I buy?

We can set you up with a live demo with an opportunity for Q&A with one of our customer service professionals; if you want to learn more after the demo we can set you up with a trial subscription. Click here to get in touch and learn more today.