Frequently Asked Questions

A: Hard drive encryption is automatic and invisible to you. You will see an encryption login screen every time you startup your
computer. This login gives you secure access to your encrypted system.

Q: Can I still work on my PC while it's encrypting?

A: Yes, use your PC as you normally do. The encryption process runs in the background and is transparent to you.

Q: How long does the initial encryption take?

A: The time varies based on the size of your hard drive and amount of data stored. For example, 20 GB of data would take about
1 hour to encrypt white running silently in the background.

Q: Will encryption slow down my laptop?

A: No. Your individual files are encrypted and decrypted "on the fly" as they are accessed, with no noticeable impact on
the performance.

Q: Can a thief access my files by booting off a CD?

A: No. Though booting off a CD could easily bypass Windows password protection, the encrypted disk requires additional login that cannot be bypassed, making all your files unreadable to a laptop thief.

Q: What happens if I forget my password?

A: You can contact ZoneAlarm Customer Support by phone to reset your password. The support number is displayed on your
login page.

Q: What Operating Systems are supported?

A: Windows® XP, Vista and Windows 7 are supported.

Q: Do I need to renew my purchase of the hard drive encryption feature each year?

A: No, when you renew your ZoneAlarm Extreme Security product there is no additional charge to continue using Hard Drive
Encryption. If you choose not to renew your ZoneAlarm Extreme Security product, you will still be able to use the Hard Drive
Encryption feature.

Q: Why should I trust ZoneAlarm's hard drive encryption?

A: Hard Drive Encryption for Laptops is powered by the same technology used in Check Point Hard Drive Encryption. This technology is proven in enterprises, businesses and government agencies around the world, providing the highest level of data security for laptops and PCs through a combination of pre-boot authentication and strong encryption algorithms.

ZoneAlarm Datalock

On average, a laptop computer is stolen every 53 seconds.1

Protect your private data, even if your computer
is lost or stolen.

Get ZoneAlarm® DataLock

ZoneAlarm Datalock is powered by the same technology used
in Check Point Hard Drive Encryption solution. This technology is proven by
over 14 million users in businesses and government agencies of all sizes, around the world.