Fully integrated into your CRM

Install Kaizo within 2 minutes and start using it right away without leaving your CRM.

Loved by Customer Support

We have been working with Kaizo for about 6 months now and for me, the most important point is that our feedback is very quickly taken into consideration and adjustments are made often right after reviewing the requests with other customers too. The Kaizo team is very enthusiastic and passionate about their product. Kaizo supports our team leads and agents to understand their performance much better. Since the data is readily available, less time is spent on gathering reports and data (the data is visible for our agents too). We are also implementing the quality process in Kaizo to save us a lot of time building the 2020 excel sheets. All in all a great app!

Petra Hageman

Head of Customer Service

This App really helps us understand what our agents are doing. We not only see what each agent does, but we can also improve them on this, which can help upgrade our whole CS team. Great effort!

Bram Greijmans

Business Operations Specialist SendCloud

The Kaizo made sure I could throw all of our Excel-sheets in the 'trashcan'. It has already saved me a lot of time and will save me even more in the future. I also really like the look-and-feel, it's a well-thought-out app.

Ingmar Lodewijk

Quality Officer

The Kaizo has enabled us to see in real-time how engaged our agents are and helped us to monitor their productivity. This has lead to us being able to identify where agents need additional help, improving the quality of our tickets and to our customers! The app allows our management team to proactively see data quicker than other ZenDesk reporting, making it easier to manage agents both internally and remotely. We’re super excited to see the Kaizo game and cannot wait to see what results it brings to our teams. Definitely worth a download!

Kaizo helped us to increase the productivity of our agents and make their achievements visible. This led to quality improvements, time savings and our team are more motivated now. We're excited to see the Kaizo game.

Jan Brenneke

VP Operations Talixo

Case Study

How the NMBRS team saves 5 hours a week and increased their CSAT by 7% with Kaizo

Since implementing Kaizo, the NMBRS customer support team is able to do more with their time. Between increasing audit and feedback efficiency and eliminating manual processes, NMBRS is empowered to more effectively allocate their resources to operate more efficiently.

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