FAQs

Iceland is situated in the midway of North America and mainland Europe. Frequent flights are available to reach in Iceland. Get more details.

Q.2How cold is it in Iceland?

Iceland enjoys a moderate climate; cool in summer and quite mild in winter. However, the weather is unpredictable and the travelers should carry enough warm clothes and accessories to face the unexpected. It’s all advisable to go through the website www.weather.com or http://en.vedur.is/ for latest weather related condition before venturing out for sightseeing.

Q.3How easy to exchange currency in Iceland?

The country has the facility to exchange all major currencies at the Airport, Banks, and Currency Exchange Office. Visa and MasterCard are easily acceptable at majority of places and Travelers/Postal checks in foreign denominations can be exchanged for Icelandic currency with a very small commission. ATMs are very easy to find.

Q.4What should I do if I suddenly require urgent medical help in Iceland?

If you are suffering from any chronic illness then we recommend that you consult your physician before you venture on your trip. But if you suffer from sudden illness due to travelling, there are hospitals, medical centers, and pharmacies called “Apótek” in all major cities and towns of Iceland. They can provide adequate medical services. Your local champion at Dream Iceland will provide you all the help you require. In case of any emergencies like accidents, you can call 112 for help.

Q.5How do I register with Dream Iceland?

It’s very easy to register with us. You just have to click on the “Register Link” on the top of the menu and complete the form.

Q.6How do I Book my tour with Dream Iceland?

Once you click the “Book Now” Section from any of the dream packages, one of our tour planners will immediately contact you for all the details. You can manually complete the process as well.

Q.7How is Dream Iceland different from others?

Dream Iceland is involved in the entire planning process to make sure your trip runs smooth. We provide you with a “Local Champion” who will help you see Iceland “through the eyes of the local” and also guide you through the extreme weather conditions in Iceland. The champion will ensure that you don’t face any mishaps during your sightseeing in Iceland. That’s why we proudly say “nobody does it like we do”.

Q.8Will Dream Iceland help in booking my tickets and visa?

Our tour planner will help you in booking your tickets and visa.

Q.9How will I know if my booking is confirmed?

After you pay 10% of the amount your booking is confirmed. Our Dream Team will update you with all the details and once your booking is confirmed, you can start with the visa process, which again our Dream team can assist you with. You would need to pay the entire amount three weeks before your travel.

Q.10Suppose my visa gets rejected??

Excluding the processing charges, your money will be refunded if your visa gets rejected. We recommend you to apply for the visa well ahead of your tour to avoid extra cancellation charges.

Q.11If I want to cancel my trip due to some reasons then will I get a refund?

In case of cancellation, you have to inform us before 45 days before your trip. We cancel your trip and refund your amount after some nominal processing charges. Please read our cancellation policy and terms for more information.

Q.12Any additional facilities offered by Dream Iceland?

We will arrange Hotels/Houses and vehicles for you. Our Champion will guide you the moment you land at the Keflavik international airport. You can also approach us if you need local SIM Cards or internet connection

Q.13Can I speak to your Customer Support for more enquiries?

Dream Iceland offers you with 24x7 customer support and you can call us at our toll free number +(1) 347-688-7586. You can also send a mail to our customer support team and they will revert back to you immediately