Alarm Monitoring

Peace of mind is knowing that your alarms are being monitored 24 hours a day.

Providing peace of mind for your home and your business, our monitoring services take your security to a whole new level. We offer standard monitoring, part managed and full managed options to suit your needs and your budget. Arc Security also offer free online access to your alarm system, enabling you to effectively self-monitor your premises at any time. The team at ARC Security is committed to providing immediate response time for any and all events triggered by activated alarms, unlogged entries, late alarm activations, unscheduled deactivations and more.

How Alarm Monitoring Works

Your alarm is connected to a telephone line or wireless network, which allows your alarm to send signals from your control panel to the monitoring station (using a freephone number).

Operators can then see what type of event is occurring, and are able to call keyholders, security guards or the police as required.

Your alarm will also send signals of all arming and disarming, as well as a daily test signal.

THESE CALLS ARE ALL FREE TO YOU.

Services Provided

Service Package

Description

Standard

Alarm Activations, Fail to Test and Fault Signals responded to, plus Open / Close Signals monitored and logged to history but not responded to.

Alarm Activations, Fail to Test and Fault Signals responded to, plus Scheduled Open / Close all checked against schedule.

ARC Security Solutions will provide free online access, allowing you to monitor your alarm history via the internet and giving you a login to check your alarm system from anywhere, at any time.

Other Services

CCTV or video cameras can also be connected to monitoring, which will allow operators and clients to view monitored property during an event. Operators have the ability to capture images for later viewing, or for forwarding to the proper authorities. Operators and clients are also able to randomly access cameras during periods when a monitored area is vacated and by using the pan, tilt and zoom functions of your camera system, determine whether all is as it should be. This service is called ‘Cyber Tour’.