I 'm driving the 2nd Ford Edge that I've purchased from Kayser Ford (Rick Baxter) and I've had all of my service preformed at Kayser's. This includes tires, wiper blades, filters, etc. I've always been treated with respect and appreciation. Dennis Gullickson

I recently purchased my second Subaru Forester from Don Miller East (Madison). I found the vehicle on-line and my questions were quickly answered by the Internet Sales Manager. The Sales Representative and Finance Manager treated me with respect and assisted in completing the deal with humor and in a hassle-free manner. The ending price was exactly as that quoted by the Internet Sales Manager - there were no hidden costs. I drove off the lot with a smile on my face and a low-cost monthly payment. The qualities of the vehicle and of the staff have made me a life-long customer.

I live in Illinois and was searching for a jeep wrangler. I looked all over and found a jeep at the Used Car Factory. Contacted the dealership and talked to Joe and set up a time to look at it. Everything was there as Joe said and ready for me. Joe was very helpful and let me take my time and didn't give any pressure at all. I ended up leaving that day, contacted the dealership again and talked to Jay, Joe's brother. I set up a time to come and take the car to an outside mechanic for a 3rd party review. Jay was totally agreeable and was easy to work with as well. I feel I was treated very fairly and Joe, Jay and Dean (Dean is another member of the team) all were very open an honest. Buying a used car means there will be some issues with the car, after all it is used, but I feel very confident in recommending the Used Car Factory. Joe, Jay and Dean all work as a team and are all straight shooters. Bottom line is they seem to work by the golden rule, Do unto others as you would have them do to you. They will treat you fairly.

I was treated courteously and quickly. This is an absolutely great service group. The people are friendly, helpful, and knowledgeable. If they don't have the answer they will find it. They are always willing to go above and beyond the call!! Vehicle was in and out sooner than expected and done properly. I have the greatest regard for Service Rep. Alisha, Manager Sean and Scot the OPS manager. They all go the extra mile.

I have bought a lot of cars so far in my life. It's a process one usually does not look forward to. Bait and switch, taking the whole day to do the transaction, waiting and waiting.
Not so at Schoepp East! I saw online a Ram I might be interested in, stopped in, it was there, I met Randy Sosinski who appeared to be a straight talker. I drove the Ram, liked it, and said I'd return with my wife, since she would be the driver. He stashed the truck aside, we arrived 3 days later as scheduled, she drove the truck, she loved it, we bought it, we got financing thru Schoepp, and we were heading home with it not an hour and a half later!
VERY easy process, very nice cars, and a heck of a good deal on a Ram!
Thank you Randy and crew for a painless car buying process! We WILL be back!

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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