If you have questions about the exchange of your Lucent common stock for Alcatel-Lucent ADSs, please call JPMorgan Chase Bank N.A. at
1-866-701-1815 (within the U.S.)
or
1-651-453-2128 (outside the U.S. and Canada).

The Call center is open from 8:45 a.m. to 6:00 p.m., Paris time, Monday through Friday, except for Bank Holidays (your access code will be requested). The execution of transactions can be made over the phone (only French and English languages available) from 9:00 a.m to 5:30 p.m (your access code will be requested as well).