TripAdvisor Traveler Rating:

4.05Cleanliness

5.05Location

3.05Rooms

3.05Service

3.05SleepQuality

3.05Value

2.05

“Disappointed”

Sep 04, 2013Peggy H, Little Canada

Booked rooms 5 months in advance. Two week before going we checked online and one of the rooms had been canceled, We got that straightened out on the phone. Booked as seniors, We were put on the second floor with no elevator. the air conditioning would not cool the rooms and the key cards would not work in one of the doors, We talked to them and there moved us to the NEW building. much better. But one day our key cards would not work on both rooms. A maid let us into the rooms with no ID. And we got new key cards with no ID just our word that they were our rooms. Anyone could have gotten into our rooms!!