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PSN update: Sony isn’t sure your credit card data is safe

Sony has released another update about the PlayStation Network outage, …

Sony isn't saying much about the PlayStation Network outage, but a new update doesn't give us much hope for a speedy resolution. Even worse is the fact the company doesn't seem to know if your financial data has been compromised. Sleep tight!

Satoshi Fukuoka, a spokesman for Sony Computer Entertainment in Tokyo, spoke with PCWorld and claimed the company "has not yet determined if the personal information or credit card numbers of users have been compromised, but that Sony would promptly inform users if it found that was the case."

Luckily, Sony's Patrick Seybold has yet another update to let us all know that Sony doesn't have much of a clue about when this mess will get fixed. "Unfortunately, I don't have an update or timeframe to share at this point in time," he wrote. "As we previously noted, this is a time intensive process and we're working to get them back online quickly. Will keep you updated with information as it becomes available. We once again thank you for your patience."

Since you can't play your games online, why not use that extra time to double-check your credit and debit card records?

282 Reader Comments

Because, as with all the other prior firmware updates, they were all required to continue to access PSN.

So any firmware update is fine with you, regardless of what it does. We got that part.

Now can you understand why some people may not necessarily be fine with it? Can you see why some people may object to a firmware update that forces them to choose which function, in a device they paid for, to give up?

One is a feature, a software function. The other is a service that was never promised to have perpetual support in the first place.

PC gamers have been dealing with these issues for a loooong time. Do I keep an older OS installed to play my current games or update the OS to play the newer releases even though it won't run my old games any more. It's not exactly the same as a general purpose PC can dual boot to get around these sorts of problems. The PS3 is not a general purpose PC here, and so the options are more restricted. If you want options, buy a system that is designed to give them to you. A PS3 is a purpose-built device, not a general purpose PC.

Is it a shitty choice? Sure. But it's still a choice. You also have the choice to sell your PS3 if it no longer suits your needs. There's a good resale market for fat models with PS2 game compatibility. You might even make money on the deal.

They also have the right to be pissed at Sony for forcing them to make that choice and express this online.

Absolutely. I just feel that it's disingenuous to pretend like this is the first time this sort of thing has happened. Of course, that doesn't make it right. I also find it odd that people act like sony has left them with an expensive doorstop as a result.