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PC freezes [Solved]

DonaukinderliebeMarija

Posted 05 December 2015 - 09:09 AM

DonaukinderliebeMarija

New Member

Member

5 posts

Hello. My PC freezes from time to time while i am at desktop, playing a game or just browsing internet. The red led lamp is solid on my tower pc for a minute, and nothing is responding, total freeze. then after 1 or two minutes it continues as normal.
hope u can figure something up, what may be causing it. thanks, Paul

This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:

On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.

This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:

On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.

Your computer will be rebooted automatically. A text file will open after the restart.

Please post the content of that logfile with your next answer.

You can find the logfile at C:\AdwCleaner[S0].txt as well.

FINALLY

Download aswMBR.exe ( 4.5mb ) to your desktop.Double click the aswMBR.exe to run it.You may be offered the option of using virtualisation, accept thatWhen it offers to download the virus database allow that as wellClick the "Scan" button to start scan

On completion of the scan click save log, save it to your desktop and post in your next reply

DonaukinderliebeMarija

Posted 05 December 2015 - 12:09 PM

DonaukinderliebeMarija

New Member

Topic Starter

Member

5 posts

Hello Essexboy.
Thanks for your fast and detailed help. It is too soon for me to tell you if this have helped, because my PC sometimes go for 1 or 2 days without problems, then in one day, boom, 10x freezes. I have done everything as you said, and i will post my "results" below. I had 2 scans with ADW, so i will be posting 2 results one after another, not sure if anything changed there. Anyway, i thank you again and i will post in the next few days if my pc shows no sign of the problem. If I do encounter again the same problem, i will post here as it happens.

DonaukinderliebeMarija

Posted 06 December 2015 - 12:06 PM

DonaukinderliebeMarija

New Member

Topic Starter

Member

5 posts

Hello Essexboy.
Im pleased to say that i had no problems whatsoever since yesterday, so i believe that your solution did remedy my problem. I want to thank you again. Will consider donating to your site when i get my paycheck next month.

If you do need to keep Java then download JavaRa Run the programme and select Remove Java Runtime. Uninstall all versions of Java presentOnce done then run it again and select Update Java runtime > Download and install Latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

Click on the link above to be taken to Unchecky.comclick the very large Download button.click SaveClick Open folderRight click on the Unchecky_setup and choose to Run as AdministratorOnce open click the Install button.Then click on FinishUnchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe

DonaukinderliebeMarija

Posted 06 December 2015 - 02:42 PM

DonaukinderliebeMarija

New Member

Topic Starter

Member

5 posts

Wow, this service is even better then the one i get from my close friends. I will keep an eye for any further problems but so far so good. I have done what you said, + i had antimalw. before, im using it regulary so nothing new there for me All the best mate. Cheers.