Kingston Hospital is well served by public transport, being very close to Norbiton Station and with good bus services into the surrounding areas. We strongly recommend that patients and visitors use public transport to get to the hospital.

We strongly recommend that patients and visitors use public transport to get to the hospital. The Trust is well served by both buses and trains.

If you wish to travel by car, please be aware that parking at the hospital site is very limited and you should allow yourself plenty of time to find a parking space. At busy times, there may be queues for spaces.

The camera-operated car parking system (ANPR) will record your car registration as soon as you enter and leave the hospital site. Please make sure if you have a blue badge that you have registered your car registration – details on how to do this are below.

ANPR (Automatic Number Plate Recognition)

ANPR records the exact time you drive into and out of the hospital site and compares this to the amount you have paid. If you stay longer than expected you must ‘top up’ by paying the additional amount before you leave.

The car parking system has a grace period designed to ensure that you are not unfairly charged for the time spent finding a parking space or if you are just quickly dropping off or collecting from the site. This grace period is 20 minutes. If you are entering and leaving the site within 20 minutes then no charges will be applicable, if you are on site for 1h 20 minutes you will need to pay for 1 hour etc.

The new system offers a number of payment options, allowing visitors and patients to Pay on Arrival or Pay on Exit:

Cash i.e. coins. N.B. No change is given from the parking machines and you can only pay with coins.

Credit card (the credit card machine is located inside the main entrance (Bernard Meade Wing)

Telephone (the first time you call you will need your credit card details and your car registration).

Download the app – paybyphone or text REG and your number plate to 65565 and follow the instructions.

The charging period for the public car parks are from 8:00am to 8:00pm, seven days a week. You can purchase additional time (if required) at the payment machines or by phone

The current minimum fee is £1.80 (for the first hour) and £1.50 for each hour thereafter (up to five hours).

Car Parking Tariffs at Kingston Hospital

Up to 1 hour £1.80

Up to 2 hours £3.30

Up to 3 hours £4.80

Up to 4 hours £6.30

Up to 5 hours £7.80

* Please note: parking tariffs have NOT increased and have stayed at the same rates.

Please click here for information about parking for disabled visitors at the hospital.

Please note that vehicles who park on site and do not make payment for the time parked on site will receive a Parking Charge Notice. The Parking Charge Notice fee is £100, reduced to £50 if paid within fourteen days. Full terms and conditions for usage of the car parks are displayed at the entrance to the public car parks.

How to use the new system:

You will need to know the time of your arrival and your vehicle registration. You can pay by:

Credit card (the credit card machine is located inside the main entrance (Bernard Meade Wing)

Telephone (the first time you call you will need your credit card details and your car registration).

Download the app – paybyphone or text REG and your number plate to 65565 and follow the instructions.

Enter your registration and money for the number of hours you have been onsite

Retain your ticket as proof of payment

To pay on arrival:

Visit one of the payment machines

Enter your registration and money for the number of hours you wish to be at the Hospital

Retain your ticket

If you exceed the time of your original ticket, visit one of the payment machines, enter your registration and then the number of hours you wish to “top up” for. Retain the second ticket

Blue badge holders

All blue badge holders will need to register their car registration with the new system to ensure you do not get a ticket. This can be done by asking one of the staff in the clinic, ward, A&E or at main reception to register it for you, by calling 020 8934 2003 or emailing your vehicle registration, blue badge number and its expiry date to carparking@kingstonhospital.nhs.uk. This can be done in advance or within 24 hours of parking on site. If you have received a Penalty Charge Notice and are a Blue Badge Holder please include the reference number of the fine in your e-mail so the Trust can resolve this for you. All blue badge holders can park in any visitor car parking space except staff parking areas.

Telephone line times to book an appointment and for further information:- 020 8974 9331