Frequently Asked Questions

The All in One Bundle is the New Digicel product that gives you the options to purchase Voice, SMS and Data Bundles all for one price. This can be done by dialing *141# SEND

This is a special offer customermized dependent on individual user needs

How can I buy this bundle?

Dial *141# SEND and select “Daily All in One” or "Weekly All in One" Option from the menu.

Is this available in the USSD Menu *141# SEND?

Yes. Choose ‘Daily All in One’’ or "Weekly All in One", select Opt In and then select bundle of your choice.

What are the expiry periods?

Expiry is 24 hours for the Daily All in One" plan and 7 days for the "Weekly All in One" plan, from the time of purchase for ALL BUNDLES. Just dial *141# and select Buy option to renew your existing bundle or choose Buy with Auto renew option for bundles to auto renew.

Why are the bundles available to me, different to my friend/family?

The bundles are personalized to your individual usage. You will normally see 3 bundles on your Menu for the Daily All in One Plan or 2 bundles for the Weekly All in One which you can opt in.

Are the bundles for Digicel to Digicel Calls and Texts only?

The Voice Minutes and SMS can only be used to call & SMS local Digicel numbers.

Can I purchase other data bundles on top of this?

Yes. Additional data bundles will be added on top of your combo data balance.

Which data bundle will be used first?

The bundle that expires first will be used first, e.g. if you purchase the 75MB for $3.14 bundle (valid for 24 hours) at 10am and then you purchase the Combo bundle at 11am, the 75MB for $3.14 bundle will be used first as it was purchased first.

What if I purchase a new SIM will this offer be available to me?

Yes. You will be given the below offers for the Daily All in One:

All in One $4

All in One $6

All in One $18

and you will be given the below offers for the Weekly All in One:

All In One $25

All In One $30

Is data rollover applicable with All in One Plans?

Data rollover is only applicable with Buy with Auto renew plans.

I am seeing different set of bundles now?

The All in One Plans will be refreshed every 1-3 month’s, so the offers made available to you on purchase will likely change within 3 months.

There would be additional benefit with All in One Plans on My Digicel App. Stay tuned for updates.

Can I opt in All in Plans from My Digicel App?

Yes you can opt in Buy Only plans from My Digicel Plans. There would additional benefit with All in One Plans on My Digicel App. Stay tuned for updates.

For Free Facebook and Instagram Offered on the Weekly All In One Bundle on the My Digicel App, is there a restriction?

Yes, there is a Fair Usage Policy that applies, please contact Customer Care on 124 for more Information.