Identity verification and onboarding are traditionally based on paper processes. They aren’t secure enough and can lead to identity fraud through data counterfeiting or disclosure.

In the US in 2016, the cost of identity theft for banks and corporations reached the incredible sum of US$56 billion. And, the estimated amount of money laundered globally each year is between $800 billion and $2 trillion. Confronted by these issues, governments are issuing legal constraints in an effort to minimize security breaches created by digital processes.

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There is a growing need in service sectors ranging from Mobile Network Operators to banking and insurance, to set up identification procedures as part of the customer registration process. Requirements generally include a picture ID document to check the subscriber’s identity. These KYC procedures need to be kept on a secure, dedicated mobile device to protect the integrity of such sensitive data while preserving a smooth customer experience.

eGovernment

On a government level, the adoption of robust identification procedures is an important step in the fight against money laundering, crime and terrorism. Regulatory obligations are being imposed on service providers to increase traceability and transparency globally.

For example, India is developing a broad biometric program, Aadhar, aimed at merchants, institutions, and banks. It works as an identification database usable for payment, and services. Merchants need a tool that can securely collect a client’s biometric information, connect to the database and process the transaction.

Access Control

Controlling access, for most companies, usually implies complex hardware installations. Increased security means processes need to be rolled-out with secure mobile solutions. When the environment doesn’t allow heavy infrastructures to be installed, because control is made on a random basis, or because the need is temporary; businesses need to find solutions that are handheld and flexible.

Current solutions are either paper-based (costly and time-consuming to process), or reliant on smartphones or tablets. A retailer registering customers for new services scans their ID document with a smartphone or tablet that stores the data. This creates problems related to device theft or damage, and it’s easy for the retailer to retrieve locally stored data, which causes obvious security issues. It also goes against the GDPR regulation being launch all over Europe.

This represents a huge safety issue, as anyone can sign up for new services with a fake identity and perform malicious actions without being identifiable afterwards. There is a need for a system that automatically validates an ID’s authenticity and prevents its disclosure. Mobile Network Operators (MNOs) and Banks are leading the way in digitizing these processes and they need integrated compliance solutions.