FAQs: TRS-ActiveCare Billing Cycle

When will districts be billed and when will premiums be due?

Effective September 2014, WellSystems will generate each participating district/entity's billing summary on the 1st of each month. If the 1st is not a business day, the bill will be produced on the first business day after the 1st. Payment will be due by the 15th of the month. If the 15th of the month is not a business day, payment is due by the last business day prior to the 15th.

The chart below shows the billing generation and due dates through the end of the 2014-2015 plan year. The cells represent the new billing cycle and payment due dates beginning in September.

For transactions effective this month...

Billing will generate on...

And payment will be due by...

08/2014

08/1/2014

08/15/2014

09/2014

09/2/2014

09/15/2014

10/2014

10/1/2014

10/15/2014

11/2014

11/1/2014

11/14/2014

12/2014

12/1/2014

12/15/2014

01/2015

01/2/2015

01/15/2015

02/2015

02/2/2015

02/13/2015

03/2015

03/2/2015

03/13/2015

04/2015

04/1/2015

04/15/2015

05/2015

05/1/2015

05/15/2015

06/2015

06/1/2015

06/15/2015

07/2015

07/1/2015

07/15/2015

08/2015

08/1/2015

08/14/2015

09/2015

09/1/2015

09/15/2015

10/2015

10/1/2015

10/15/2015

11/2015

11/2/2015

11/13/2015

12/2015

12/1/2015

12/15/2015

01/2016

01/4/2016

01/15/2016

Why is the September invoice not available until September 2nd?

Because September 1st is a federal holiday, the bill for September will not generate until Tuesday September 2nd.

Will districts continue to submit their premium payments through TEXNET?

Yes, payments will continue to be submitted via TEXNET.

Can districts call WellSystems to request copies of a bill?

Districts can call their designated Enrollment Coordinator at WellSystems to request copies of their monthly bills.