Just had a call from someone looking for a price for a WAV. It is to go from an address in Syston, Leics to Leicester. A distance of 5.6 miles. We can't do it because firstly we don't have a WAV and secondly we wouldn't normally pick up from outside our area to go even further outside our area.The first quote they got from a company in the City was £100 and the second company said that because it was a wheelchair job, they could charge double.

Just had a call from someone looking for a price for a WAV. It is to go from an address in Syston, Leics to Leicester. A distance of 5.6 miles. We can't do it because firstly we don't have a WAV and secondly we wouldn't normally pick up from outside our area to go even further outside our area.The first quote they got from a company in the City was £100 and the second company said that because it was a wheelchair job, they could charge double.

Pity you did not point them towards the complaints procedure for the licensing area where they got those quotes as it is definitely overcharging,also it could be seen to be refusing a wheelchair job knowing full well that the prospective passenger would not accept that price.

Pity you did not point them towards the complaints procedure for the licensing area where they got those quotes as it is definitely overcharging,also it could be seen to be refusing a wheelchair job knowing full well that the prospective passenger would not accept that price.

Yes, and recall what the judge said in the recent case involving the London HC driver:

Quote:

Whilst this case related to a TfL licensed Black Cab driver, Knowles J noted that “I have focussed in this judgment on London taxis fitted with taximeters because this appeal concerns such a vehicle. However, I hope it will be of assistance if I say something about private hire vehicles (PHVs) in London, and taxis and PHVs outside London, all of which are also subject to s 165… I see no basis for reaching a different conclusion in relation to hackney carriages outside London as compared with those in London.

“Providing an inflated fare estimate to a disabled passenger would in my view infringe s 165(4)(a) even though there may be no liability on the passenger (who may refuse to accept the estimate). To amplify what I have already said about taxi drivers providing inflated fare estimates if, for example, a licensed private hire company had a poster in the window of its office to the effect that there was a £50 surcharge for a wheelchair user, then that would amount be a contingent additional charge caught by s 165(4)(b). If this were not so then private hire companies could avoid taking disabled passengers without consequence which, for the reasons I have already given, would be inconsistent with the entire purpose of s 165.”

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