West Hartford Health & Rehabilitation...

Press Release

West Hartford, CT, July 04, 2014 --(PR.com)-- West Hartford Health & Rehabilitation Center Receives Silver National Quality Award. Center recognized by national program for best practices in quality care

West Hartford Health & Rehabilitation Center has been selected as a 2014 recipient of the Silver – Achievement in Quality for its outstanding performance in the health care profession. The award is one of three distinct awards possible through the National Quality Award Program, presented by the American Health Care Association and the National Center for Assisted Living (AHCA/NCAL). The competitive award program highlights select centers across the nation that serve as models of excellence in providing high-quality long term care.

“I am proud that West Hartford Health & Rehabilitation Center is standing among the ranks of other centers that are delivering quality care,” said Mark Parkinson, President and CEO of AHCA/NCAL. “Our profession is stronger through the work and dedication of these centers.”

West Hartford Health & Rehabilitation Center was one of 77 centers nationwide and the only facility in Connecticut to receive the Silver-level award this year.

Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.

The program has three levels: Bronze, Silver, and Gold. Centers begin the quality improvement process at the Bronze level and must receive an award at each level before proceeding to the next. As a recipient of the Silver – Achievement in Quality Award, West Hartford Health & Rehabilitation Center has demonstrated systematic advancements in quality, plans for continual improvement, and sustainable organizational goals. West Hartford Health & Rehabilitation Center may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Gold – Excellence in Quality Award, which requires them to address the Baldrige Health Care Criteria for Performance Excellence in its entirety.

“West Hartford Health & Rehabilitation Center has achieved a significant milestone on its quality journey by successfully applying the rigorous standards of this program,” said Ed McMahon, Ph.D., Chair of the AHCA/NCAL National Quality Award Board of Overseers. “I commend West Hartford Health & Rehabilitation Center for this achievement.”