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SmartSense Support

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Description (details)

SmartSense: Site Navigation

Dashboard

The SmartSense dashboard offers you a summary view into important information and tasks such as due checklists, high severity incidents, assets, and their status.

Navigate to the dashboard tab to get started.

Manage the Region and Site you are viewing with this group/level selection menu

Manage the Region and Site you are viewing using the dropdown menu

List of your due Checklists for the current day are listed here (you may also navigate to future checklists)

Incidents with a severity of High or Highest, and those that need your immediate attention, are listed here

Your Assets and their current status are listed here

Use the Sort by dropdown to sort incidents and assets

Use the View as dropdown to sort incidents and assets

Select your username in the upper right corner to access your profile settings

You may change your First Name and Last Name in the fields provided

You may change your Password in the field provided

The Preferable Unit of Measure dropdown allows you to display temperatures in either Fahrenheit or Celsius

You may change your Email, Sms Number (text message), and Phone Number in the fields provided

Assets

Assets are where you can view and manage your temperature monitoring equipment. Navigate to the assets tab to get started.

Manage the Region and Site you are viewing with this dropdown

Filters can be applied and saved here to help narrow your search when looking for a specific asset or assets

A list of your monitored assets appear here

A list of your assets' names appear here

Location lists the regions and sites your assets reside in

Any Active Alarms associated with you assets appear here

Last Reading lists the latest temperature readings from your assets

Current lists your assets' current temperature readings

24 Hours lists your assets' highest and lowest recorded temperatures in the last 24 hours

Clicking on an asset will take you to an interactive graph detailing the asset's recorded temperatures

Asset History displays a list of previous incidents that have occurred

Sensor Name refers to the name you've assigned the sensor

The Device ID refers to the unique ID number associated with each sensor

Type describes the type of sensor (B Sensor, Z Sensor, etc.)

Last Calibration displays the date this sensor was last calibrated

Alarms Configured details the alarms configured to the asset

Incidents

The Incidents tab allows you to monitor and resolve system alerts and notifications. Navigate to the incidents tab to get started.

Manage the Region and Site you are viewing with this dropdown

Filters can be applied and saved here to help narrow your search when looking for a specific asset or assets

Select the Sort by dropdown to sort Incidents by Incident ID, Asset Name, or Severity

Incidents with a severity of High or Highest, and those that need your immediate attention, are listed here

Selecting a High Severity Incident allows you to Acknowledge the incident

Assign to a user

Change the status of the incident

View any Corrective Actions that have been taken in response to the incident

Selecting View Incident Details will direct you to a page that contains the incident history, asset information, and an interactive graph (this information is also accessible by selecting any incident from the All Incidents list)

All Incidents, including high severity, are listed here

The Asset name associated with the incident is listed here

The Location associated with the incident is listed here

The Incident number is listed here

Current Alarms list the reason for the triggered incident

The Severity of the incident is listed here (the bars from left to right indicate severities of lowest, low, medium, high, and highest)

The Triggered Time list the time and date the incident was triggered

The incident's current Status is listed here (Active, On Hold, or Closed)

Who the incident is Assigned To is listed here (if no user is listed, the Assign to... link allows you to associate a user to the incident)

Checklists

The Checklists tab allows you to monitor, create, and assign checklists and tasks. Navigate to the checklists tab to get started.

Checklist Management is available through the Admin tab

Manage the Region and Site your are viewing with this dropdown

All of your checklists are listed under the checklists tab

The Name of each checklist is listed here

The Type of checklist is listed here (Audit, Ad Hoc, or Scheduled)

The Frequency with which checklists should be completed are listed here

Start Time lists the time each checklist is able to be started

Time Available lists the duration, in hours and minutes, that the checklist will be available to complete

Select the + icon to create a New Checklist

Individual Tasks that make up a checklist are listed under the Tasks tab