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Seeking medical advice or treatment? Questions about your claims?

Please call the number indicated on your Globalites Service Card to contact your personal Globalite. They will recommend doctors and hospitals, make appointments or procure medication and will help you regarding all claims related issues. Lines are open 24 hours a day, 7 days a week

Questions about your contract or premium?

For all contract or premium related questions please dial the following number:

General Contact

General Contact

For all other enquiries please dial: +352 270 444 – 1000

Feedback Management

Your feedback is important

At Globality Health, we always welcome feedback from our clients. If you have any suggestions or ideas as to how we may improve our products and services, then please do not hesitate to let us know. You can send your feedback to our dedicated email address: feedback@globality-health.com

Equally however, it is important for us to know if you are not satisfied, as this gives us the opportunity to put matters right for you and implement improvements if necessary.

If for any reason therefore you have experienced any problems or difficulties and do wish to make a complaint, our Making a Complaint document will guide you through the process. We take all complaints very seriously and will do our best to resolve matters as quickly as possible.