You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so , join our community today!

If you have any problems with the registration process or your account login, please contact us.

I have a problem restoring my back up files using the Back up and restore file center.

Just to give some backround, I originaly backed up my files using the vista back up and restore center to an external hard drive through a usb port.

When I plug the usb port in...windows recognizes the drive and I can see the backup files in a folder.

However, when I do the file restore (using Advanced Restore)

A Restore Files screen pops up...gives me only one option to restore (files from a backup made from a different computer) I click NEXT and another screen pops up prompting me to select the location of the back up restore. I have the drop down menue where I can select the drive. When I select the drive I can see my backup files. Once I choose the backupfiles..another screen pops up and states that "back up location is not available"

Please help, I have tried changing the security options, I have full admin rights. I even checked the format of the drive and it is in NTFS format.