Important Information - Direct RMA Service on Tagan Power Supplies - On top of the of all the exciting new features that our Tagan PSU's introduced, Tagan is committed in bringing the product support services to the next level by launching a new initiative called Direct RMA Request services to OcUK Tagan Customers. Therefore all warranty claims including returns and replacement are handled direct by Tagan.RMA Procedure - This service is available via email and if you have a faulty Tagan PSU you email service@nanopoint.co.uk who will arrange RMA for faulty PSU only and ship you a replacement identical product.