direct email access to customer service

Hi:

I am writing for a multiply disabled client. He would like to email ANYONE in customer service about a private issue. Your Live Chat will not work for him because he cannot speak clearly enough to understand. With his specialized computer he can write a nice email message.

Re: direct email access to customer service -Live Chat

Actually Live Chat is not a voice recognition software/ process - it is 'real time' written/ typed conversation with a 'real customer service person' using your regular keyboard (or special); if you can type/ email on a pc, you can have a 'live chat.'
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Re: direct email access to customer service -Live Chat

Actually Live Chat is not a voice recognition software/ process - it is 'real time' written/ typed conversation with a 'real customer service person' using your regular keyboard (or special); if you can type/ email on a pc, you can have a 'live chat.'
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