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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (15)

87%
would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

Ian S

November 2016

A very enjoyable stay

This was the third time we have stayed at this hotel and the second in one of the sea view rooms.

Our room was on the top floor of the hotel with a great view over Swanage and the bay. It was just what we wanted, quiet and comfortable. We had dinner in the restaurant and the food was excellent, as was the breakfast the following morning. Can't really fault the hotel.

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Julie H

November 2016

Purbeck House Hotel & Louisa Lodge

Really comfortable stay.

Very grand right in the centre of town best locatoin ever.

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Marion L

October 2016

Interesting

Very interesting building with quirky garden.

Wifi very hit and miss

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Paul W

September 2016

Lovely weekend stay in Swanage

Lovely welcome, we even received a call to tell us our room was ready early.

Lovely Victorian Hotel, friendly staff. Large room with a view of the sea. Superb Dinner and Breakfast.

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Julie E

June 2016

Purbeck House Hotel & Louisa Lodge

We loved this hotel!.

The room was just lovely and the staff bent over backwards for us !. Highly recommend!!

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Linda P

May 2016

A short break

Lovely spot for a relaxing break.

Comfortable room, friendly staff. Louisa Lodge is in a secluded position set back behind the main hotel, very peaceful. Really enjoyed our one night break, shame it was not longer.

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I Perry

February 2016

Top quality accommodation

The Purbeck hotel is a great place to stay, very central to all amenities, all staff are more than helpful with nothing being to much trouble.

S Upton

July 2015

Not bad, but not brilliant either

Superbly located in the centre of Swanage and an imposing place to stay.

Parking was plentiful and easy to find, and guests have an easy walk to the beach, the Swanage Railway station and all the local shops.

Staff were by turns very helpful and at best indifferent; on arrival the receptionist couldn't have been more helpful or friendly. Sadly the younger staff serving breakfast and manning the bar couldn't have been more indifferent if they tried. We've all had bad days at work, but I didn't see some of the waiting staff crack a smile to any of the guests. The room itself was large, comfortable and initially felt well worth the money paid. Sadly the noise from an extractor fan mounted outside one of the windows put paid to a decent night's sleep - Swanage is very quiet at night so the noise was very noticeable. The smell of cigarette smoke making it's way through the windows in the morning turned out to be from staff having a smoke break. Breakfast was a rather lacklustre affair. The Purbeck House Hotel isn't alone in producing a rather low-key version of the Full English, but I can report that the fried bread was excellent (it's something I adore, and it's a holiday treat so finding somewhere that gets it right is a pleasure!). It's a pity that the bacon and sausages aren't the product of a local butcher: such things would add hugely to the quality and impression of the meal and thus the hotel. We brought both comments regarding the room to the attention of staff who assured us that it would be looked into; their attitude was professional and concerned. Next time I stay here (and I will be back), I will request a room in the newer Lodge accommodation to the rear of the main hotel.

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L mccarthy

June 2015

Great price in a great location

Great value for a last minute getaway.

The views are beautiful from all areas and staff were very friendly. The only one bad thing was the towels in the hotel room had small holes in.

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alex s

April 2015

lovely break

Really nice hotel lovely friendly staff only negative is would like to have been in hotel not the lodge and wasn't given a choice