Central Government

Creating citizen-centric public services

Creating a digital future for government

There is immense scope and potential for technology to improve almost every aspect of public services and change the way we live.Digitisation is making the previously impossible, possible

Citizens now expect government to provide more joined-up and easy-to-use services available via any device. At the same time, financial pressures on government organisations are intensifying. Data-sharing, analytics, shared services, self-service tools, Cloud and other digital technologies offer new opportunities to deliver services differently and more efficiently.

Atos is a trusted partner working collaboratively with the UK’s public sector to respond evolving citizen demands, save money and transform service delivery. We work with and provide services for major government departments including Ministry of Justice, NHS Scotland, Home Office, Department of Health and HM Revenue and Customs.

We also recognise the importance of working as part of a wider partner ecosystem. Our SME Harbour ensures that major public sector enterprises can benefit from innovative solutions from niche vendors.

of citizens expect to vote for a political party online in the next three years

Transformation for Digital Government

We believe that successful change comes from ‘doing the right thing’. This means putting you and the needs of the citizen first, above all else. By working collaboratively, we are helping the UK’s public sector provide citizen-centric services that will transform lives within the UK and drive huge efficiencies.

Citizen Experience

Re-designing citizen experience and engagement and putting citizens at the heart of service design.Customer Experience (Maximum word count 30 words)

Operational excellence

Assuring the excellence, efficiency and resilience of business operations.

Business Transformation

Developing existing business models to take advantage of new, agile digital skills and innovations.

Trust and compliance

Ensuring infrastructure, staff and citizens are secure and compliant with industry standards.

Making NS&I easy to do business with – Case Study

“We had huge expectations. A complete overhaul of our operations bringing us into the 21st century with one of the best equipped operations in the UK financial services market. The level and complexity of the change was much greater than we anticipated at the outset but we have done it. Most importantly we have made this quantum shift without any significant customer related problems.”

Solutions

We deliver a number of digital transformation solutions and services to central government. We focus on practical outcomes that promote new ways of working and more transparent, effective and responsive public services.

Contact: Andrew Kozlowski, Tel: +44 (0) 207 830 4444

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