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Work with Salesforce records directly in your email application with the Gmail integration.

Boost productivity by bringing the power of the Salesforce Platform to Gmail. The Gmail integration lets you experience Salesforce right in your Gmail and Google Calendar, with the ability to:
- View all contacts, leads, accounts, opportunities, and cases associated to emails and appointments without switching between Salesforce and Gmail; your Salesforce data appears directly in Gmail
- Search and browse Salesforce records inside Gmail
- Create new Salesforce records, including Custom Object records, directly in Gmail
- Add emails and appointments to Salesforce records in one click, even when composing emails
- Quickly craft emails with Salesforce Templates
- Manage Salesforce Tasks right from Gmail
- Use the Lightning App Builder in Salesforce Setup to tailor the extension layout, choose features according to your business needs, and assign them to specific user profiles
Users with a premium Inbox license get Inbox features in the Gmail integration to:
- Schedule appointments more efficiently
- Know when recipients open emails and interact with content
- Schedule emails to send at the best time
- Save and insert common phrases with ease using text shortcuts
- View custom object records relevant to the email selected in Gmail
Notes
- Works in Chrome with G-Suite corporate email accounts only
- Works with both Salesforce Lightning Experience and Salesforce Classic UI
- Requires a subscription to Salesforce
- Setup directions and system requirements: https://help.salesforce.com/articleView?id=lightning_for_gmail_user_overview.htm&type=5
The Gmail integration's Terms of Use can be found here: https://c1.sfdcstatic.com/content/dam/web/en_us/www/documents/legal/Agreements/software-order-form-supplements/gmail-integration-order-form-supplement.pdf