TripAdvisor Traveler Rating:

3.05Cleanliness

2.05Location

3.05Rooms

3.05Service

2.05SleepQuality

3.05Value

3.05

“OK for the price”

Aug 01, 2013Catherine F, Troy

Hiotel was very difficult to find from main highway. Hidden away and weird road to take to get to it. We checked in before our concert but got in at 1:15 am from the concert. We were awakened at 7 am by screaming children in room 321. When I mentioned it to the front desk they said they will be checking out today. We were also leaving that day so that was of no comfort to us. Might I suggest they place guests with small children at the end of a floor or all in one location so they don't disturb other guests (when possible). The gentlemen at check-in let my granddaughter print her tickets to concerts as they didn't have a guest computer and printer to use or it was out of order so we were grateful for his hospitality. The room was clean. We had 4 guests in our room and only 1 bar of shower soap so I had to ask for more towels and soap. The pull-up button on the bathtup/shower didn't work properly. I don't travel frequently so this room was probably worth what I paid for it. Wanted to use the pool before we left the next morning but it opened late because they put chlorine in it and it didn't open on time.