Party star did not respond to my original venue hire query on time, however when I notified them of it they were most obliging to fix it. Genuine concern and interest in customer satisfaction, probably just need a better system.

Website was easy to use, I like it!
Venue did not respond to my enquiry, and I notified Partystar. They promptly replied, and I received a response from the venue that same day.
Perhaps it would help if the contact details for the person at the venue that manages partystar bookings were provided so you can make contact with them directly after the partystar enquiry?

The website listed a whole range of venues( unfortunately the one I picked was undergoing renovation). It's easy to navigate through the site and saved me s a lot off time finding individual venues. If venue should don't get back to you within 4 days, PartyStar follows up. Very happy with there service!!

The website listed a whole range of venues with up-to-date and accurate information. Easy to navigate around the website and after some venues didn't get back to me within the 4 day period, PartyStar were responsive and quick to follow up. Very happy with their website and customer service. SO happy this is a free service and you can get bonuses through booking via PartyStar! Would definitely recommend