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1. So what have you done since passing the Bar, Mr. Glenn?
After passing the State Bar examination in 1978, I worked initially at Dun & Bradstreet as an account manager. In 1979, I opened my own office in downtown Los Angeles. In 1980 I joined Jacoby & Meyers as an associate attorney at their personal injury/civil litigation office, also in Los Angeles. I was in charge of over 100 files at any given time generally handling all matters including discovery and law & motion, but we did have a trial attorney to handle just the trials. Eventually the office went independent and moved to Beverly Hills. In 1985 I moved to San Diego to run our branch office as the supervising litigation attorney. At the time, our firm was called Cadwell & Glenn. Again, I was involved in all aspects of the cases from beginning to end including participation in trials, although not necessarily as lead counsel. In 1990 the firm broke up and I opened the current office as a sole practitioner where I have handled all litigation matters myself, including trial.
2. Are there any limits on what percentage an attorney can charge as a contingency fee?
The Courts will not enforce fee agreements they consider to be "unconscionable." An "unconscionable" fee is usually so excessive that it "shocks" the conscience of the Court and is, thus, unenforceable. Fees must be "reasonable." In determining whether a fee is "unconscionable" or "unreasonable," the Courts will usually look at the customary fees charged by other attorneys in the same community for similar services. Certain types of injury cases have statutory limitations on the fees, generally in medical malpractice cases and workers compensation cases.
3. What fee do you charge, Mr. Glenn?
Generally speaking, I charge a standard 33 1/3% of the gross recovery of the injury claim. The fee goes up if we get within three weeks of an arbitration or trial. A 25% fee is charged for cases involving minors (children under age 18). If you wish to discuss any element of the fee charged at your free consultation, I will be happy to elaborate. [Legacy info. I no longer handle personal injury matters.]
4. What do I need to do to retain your services, Mr. Glenn?
Make an appointment for a free consultation. Call me at (858) 997-6415. I will be happy to arrange a mutually convenient appointment for you.
5. Do you make house calls, Mr. Glenn?
I can meet you at your home or any other convenient venue.
6. What are your office hours, Mr. Glenn?
My office is open Monday through Friday, from 9:00 a.m. to 5:00 p.m. except for certain holidays. Weekends and other hours are available by appointment.
7. Sometime when I call your office during normal business hours, your voice mail picks up. Why is that?
I wish I could answer every call that comes in, but sometimes it is physically impossible to do it. If I am on another call, or at an outside appointment, I have to let the answering machine pick up. Usually, if I am out during regular hours, I forward the calls to my cell phone, but, depending on the area in town I am in, the cell phone may be out of range and not ring, in which case the voice mail picks up. If I am in Court, I must turn the phone off since cell phones are not permitted in the court room. Please be sure to leave a message. I do try very hard to return the calls the same day, or the next day at the latest.