Regarding unpolished business in the railroads

The ex state owned railroads company VR (or Valtion Rautatiet) is having a badwinter in 2009-2010. The company has faced many challenges, and the latestbeing an accident where 4 passenger cars crashed into a hotel building ata speed of approximately 20-30 km/h in downtown Helsinki (Rautatientori). In addition the company is decreasing some lines, with the expectedeffect that customer satisfaction will decrease also. It seems like therehas been some strategic errors in technology selection, or the daily operationsare underplanned. In plain English, VR is now in a sorry state.

It comes in conjunction with Finnair’s (Finnish airline) latest big mess with luggagedelivery. So, if you are traveling within or to or from Finland, expect somedelays and fuss. Otherwise, I think you are in safe hands.