Our Policy

PAYMENT

REFUND

If for any reason, you are not satisfied with your purchased products according to our Refund Policy, we will refund full amount. You will have 7 days to try out the product and make sure that it fits your needs. Except Non-Refundable packages (Start and Vip Support package).

PRODUCTS DELIVERY

After we have successfully received your payment, your TZ Membership information will be emailed to the email address you provided during the payment process. This may take up to 1 hour but usually happens within minutes. If you do not receive an email after this time period, contact us through this website. Upon logging in with the provided credentials, TZ Members will have instant access to all templates/themes and club forum.

For bankwire transfer, your account shall be activated as soon as you send us a copy of valid wire transfer receipt as described at registration page.

E-mail address must be valid as it will be used for communication purposes.

OWNERSHIP

You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of TemPlaza.com. Our products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

You can edit or remove our copyright information at your discretion under Developer membership across our Joomla clubs.

UNLIMITED PRODUCT USAGE

There is no limit on usage of our products by the active members during their membership period, but technical support is available only for limited domains as outlined under various membership plans.

UNAUTHORIZED USE

You may not place any of our products, modified or unmodified, on a diskette, CD, website or any other medium and offer them for redistribution or resale of any kind without prior written consent from our company.

SUPPORT

TemPlaza products are delivered ‘as is’, with no implied meaning that they will function exactly as you wish or with all 3rd party extensions/products. Further, we offer no support via email or otherwise for installation, customization, administration of Joomla, WordPress, etc. Exclusive support Ticket System are available for paid users to request for support.

Support scope is limited to bug fixes and helping users attain demo site alike display. Customization support is not part of the support and only Developer members are provided with limited customization support.

STOCK IMAGES AND 3RD PARTY EXTENSIONS

The images used in the demo are for representative purpose only and we strongly advise users against using them in their project and such stock images should be purchased by user separately to avoid legal hassles. We do not bundle commercial 3rd party extensions in our quickstart and only provide style support for them in our demo’s. Such commercial extensions needs to be purchased separately from the 3rd party developer site. We are committed to provide support for 3rd party extensions as long as the bug relates to our products (templates / extensions).

ASSIGNABILITY

Domains privileges are granted per user account only. They are not transferable to other users without prior written consent from our company.

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The Joomla! ® name and logo is used under a limited license from Open Source Matters in the United States and other countries.TemPlaza.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.