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Pricing FAQs

How does the '/user' pricing work? Is it the same as paying '/mailbox'?

One user corresponds to one mailbox of 5, 10, 15 or 25 GB based on the base plan you choose. However, a user can have many email or domain aliases (ie. different email addresses), with all emails accumulated in the exclusive mailbox assigned to the user.

When I move from the Free plan to a paid plan, how many users should I pay for?

The Free plan comes with 10 free users or mailboxes of 5GB storage each. When you are in need of more than 10 users, you'll have to upgrade to a paid plan wherein, all user mailboxes will be upgraded to the higher, paid plan storage along with additional features. So, you will have to pay for all users, including the 10 existing users.

What methods of payment can I use?

What happens if I do not wish to renew a paid plan?

Your account will be downgraded to the Free plan with 10 active email users. The other user accounts (all but the first 10 mailboxes created) will be deactivated. The email data will be available for export for a limited time period.

How secure is my data?

Data security and protection is our number one priority. We have a comprehensive set of practices, technology and policies in place to ensure that your data is secure. Read more.