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Category Archive for "Keynotes&quot

A week ago Monday, I had the privilege of delivering the keynote to the IBM Watson Customer Engagement organization at the Bellagio in Las Vegas. There were 2,000 people in attendance which included 1,500 sellers (sales reps) and 500 IBM leaders and partners. It was very gratifying knowing that we really touched a whole lot […]

As this series of columns winds down (one more column left,) I must confess that not unlike what takes place during the keynotes and workshops that I share with audiences, we have one piece of unfinished business. During the past 11 months, we have discussed each discipline of The Leadership Pledge and the 10 Truths […]

I am often asked whether loyalty truly passes the litmus test as the third leg of the stool in defining personal accountability. Before I attempt to answer that, let’s revisit “The Leadership Pledge” and the five disciplines that define the behavior-driven model in my book. The code of conduct starts with recruiting and hiring people […]

As I share in my book, “10 Truths About Leadership … It’s Not Just About Winning,” successful relationships, whether personal or professional, are heavily dependent on recognition that each of us is responsible for managing our half of a relationship, and our half only. I’m convinced the true value of both understanding The Leadership Pledge […]

Last month I devoted the column to the final step of The Leadership Pledge, “accepting accountability and responsibility for individual performance.” Personal accountability is a subject that has been written about and debated since Adam and Eve. Some would argue, and with good reason, that it is at the heart of the economic nightmare we […]

First, I’d like to thank everyone I’ve heard from regarding this column. From CEOs to small-business owners to stay-at-home moms, the feedback you’ve shared as to how the columns have benefitted you has been generous and kind. During the past seven months, in the context of this monthly column, I’ve introduced The Leadership Pledge. This […]

As Wall Street has unraveled, I’m more convinced than ever that focusing on behavior needs to be the foundation of every organization and at the top of every leader’s list. Because if creating an environment where employees feel valued, respected and part of something special is secondary to winning at all cost — as the […]

In our last column, the focus was on setting standards as highlighted in Truth No. 4 in 10 Truths About Leadership…..It’s Not Just About Winning: “Rules are for the Weak, Uncompromised Standards of Excellence are for the Strong.” I closed by asking the question, does everyone in your organizations have a clear understanding of their […]

As we developed the “Leadership Pledge,” the mid-term results made us realize that we were on the right path. Simultaneously, a specific progression, links in the chain of change, became apparent. As detailed in pervious columns, it’s clear that once we brought people into the business who had a high probability of being successful (Step […]

In recent columns, we examined the subjects of motivation, character, and caring. These are crucial factors in success, and as detailed in “The Ten Truths About Leadership … It’s Not Just About Winning,” they comprise the necessary first steps to understand what it takes to lead others in a business, as coach of a team, […]