What if I forgot my password?

You can not retrieve your password, but you can set a new one by following a link sent to you by email. You also have the option of setting a new password by answering your secret question.

On the Login screen, you will see a link "Forgot your Password" at the bottom.Click on that link and you will be taken to a screen where it will ask you for your username or email address.

If you want to be sent an email with the link on how to set a new password, follow these directions: 1) Type in your email address and click on Send 2) You will be sent an email shortly. Follow the link and directions to set a new password.

If you want to set a new password by answering your question that you enter when registering: 1) Type in your username 2) Put a check mark in the box next to "Ask me my question", and click on "Send" 3) You will be taken to a new screen that will show your question. Type in your answer and then type in a new password. 4) Then click on Save. You have now created a new password.