Hello, I have the same model. And though it is three years old, starting from the last month, it does not clean anything anymore. Cannot even pick up one single thing from the floor. Every dirt gets stuck in the hose. I cleaned the hose and cleaned the filters but it still does not pick anything up. Is three years its normal lifetime or do I have the change the filters, instead of cleaning them? Thanks.

Answers :

I know bissell vacuums are very cheap but they should last more than 3 years. there should be two parts to the dirt cup. remove the dirt cup and above it there should be a round plastic part. unscrew it and check that filter.

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