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How does one update? I have version 9, build 2,259. Went to updates and it keeps asking me to register. Each time I do it states I am already registered and I cannot get past this point.

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This is a stab in the dark but I came across a similar problem yesterday. Can you see the 'Already Registered?' section over on the right hand side of the Registration screen? If not, you should scroll over to the RHS and Sign In. I can't reproduce it here but it's probably caused by your screen resolution and/or physical display area.

- Clarify whether your images verify as corrupted both when Acronis True Image 9.0 (build 2323) is running from under Windows and when your PC is booted from Bootable Rescue CD created using the latest build (2323) of Acronis True Image 9.0;

- Describe actions taken before the problem appears step-by-step.

Please submit a request for technical support. Attach the collected report.txt file and information to your request along with the link to this thread. We will investigate the problem and try to provide you with the solution.

If you still unable to download the latest build (2323) of Acronis True Image 9.0 for some reason then please submit a request for technical support. Provide the information confirming your purchase of Acronis True Image 9.0 (your serial number, where did you purchase our product, order number, e-mail, copy of invoice, scan copy of receipt, etc.) in your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will certainly try to help you.

...Tried using True Image today and backup said it was successful, yet when I tried to verify the backup I get a "corrupted" notice. (see attachment). Is this due to an older build?

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Yes, some of the older builds of Acronis True Image 9.0 verify actually non-corrupted images as corrupted. However, this problem has been already investigated and fixed.

If the problem still persists with the latest build (2323) of Acronis True Image 9.0 then please send us the information I have requested in my previous post addressed to dirkduplooy. We will certainly try to help you.

The Acronis replies re obtaining the update will have you going around in circles.

I said it was a stab in the dark, but I'm actually quite sure that your problem is simply that you can't see the part of the page where you can sign in if already registered. I have come across this problem several times before and it has always been solved by scrolling across and signing in. If you have forgotten either your password or registration email address, you can also get one of them in the Sign In area.