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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

Which browsers supported by browser security

Am running the latest 2010 version, and at introduction off the CheckPoint browser security, I was kind of shocked. You have a toolbar appearing, but only in IE. Downloads in IE compatible browsers don't work anymore but instead trigger a browser shutdown (e.g. Maxthon), and also FF is not supported. IE is on the very bottom of my list of useful browsers, and it kind of pisses me off that I am now being forced to use IE whenever I want to download something. Nothing on this subject is to find in the help file.
I do have to admit that the intercept of a download is a great feature, and saves time.

Questions:
which browsers are supported?
When will FF and Maxthon be on the list?
How do I disable this download protection?

And interesting, the "contact support" in the toolbar settings does not function.

Re: Which browsers supported by browser security

Hi George!
your ForceField should support Firefox 3.5 and Internet Explorer 8. You may need to reset Firefox to allow the toolbar to work or may be you have an add-on in Firefox that conflicts with ForceField. Sorry, I am not using ZAPRO.

You may want to try to contact ZA technical support during the week (they are closed on weekends). Link in my signature.

Re: Which browsers supported by browser security

Hey Fax,

Thanks. I appreciate it.
Are IE and FF the only supported browsers? Do you have any idea how the forcefield is linked into IE?
Maxthon is a super upgrade of IE, much faster and stable, and it uses all IE settings and additions, does not create its own. For this reason I have a problem understanding why Forcefield does not seem to connect to Maxthon, and above all, why the "save as" causes a window to pop up, asking if I want to shut down the browser.
I assume that for FF the plugin would show if I do a right click, but there is no sign of ZA.

Is there no simple email address to contact the tech support? That would make things so much easier.

Re: Which browsers supported by browser security

Originally Posted by gvittman

Hey Fax,

Thanks. I appreciate it.
Are IE and FF the only supported browsers? Do you have any idea how the forcefield is linked into IE?
Maxthon is a super upgrade of IE, much faster and stable, and it uses all IE settings and additions, does not create its own. For this reason I have a problem understanding why Forcefield does not seem to connect to Maxthon, and above all, why the "save as" causes a window to pop up, asking if I want to shut down the browser.
I assume that for FF the plugin would show if I do a right click, but there is no sign of ZA.

Is there no simple email address to contact the tech support? That would make things so much easier.

Thanks again,
George

Hi George;

The Live Text Chat line when it is On-line is the Prefered contact point..

However, here is a Web-link to the full range of Support Contacts for ZoneAlarm..