Our terms

In our online store you can shop in a safe, secure and easy way. We are an authorized dealer of the brands we carry, which means that we are an authorized dealer.

There is a 2 year international guarantee from the date of purchase on all our goods, unless otherwise stated. This warranty covers manufacturing defects or defects, but does not cover normal wear and tear on the product.

As a customer of our online store, you also have a 14-day right of withdrawal in accordance with the Right of Access Act. We offer free shipping on all orders shipped to Norway and the goods will be delivered via Posten. International orders are securely shipped at the cost of NOK 990.00

All prices are in Norwegian kroner. The VAT is included in the price. We do our best to ensure that all information on our website is correct, but we make reservations about errors or omissions in product descriptions, prices or other information that appears on our website.

Images of the products cannot be guaranteed to show the exact appearance of the product. Colors are often difficult to display correctly on different displays.

To be able to shop in our online store you must have turned 18 years of age.

Your order

When we receive your order we will confirm the order and you will receive an order confirmation. Please read the order confirmation carefully when you receive it and check that it is in accordance with the order.

Furthermore, we reserve the right to cancel your order or part of it if the product is sold out. In that case, we will notify you.

Prices are constantly changing and we therefore reserve the right to change prices as a result of changed prices from our suppliers.

2 years warranty

There are two years of international warranty on all products from the date of purchase, unless otherwise stated. This warranty applies to all authorized dealers around the world.

This warranty covers manufacturing defects or defects, but does not cover normal wear and tear of the product.

Secure payment

When you shop in our online store you will have the opportunity to choose from several secure payment options. These are the choices you have:

Delivery

Normally you will receive the item 1-3 weeks after we have received the order. Should it prove to take longer, we will contact you as soon as possible. Delivery time will be somewhat longer during holidays and public holidays, and when ordering a clock from Brellum.

We offer free shipping within Norway and you choose which address you want the item to be delivered to. A receipt and an application form will be sent with the item. The product can be returned to the online store according to. The Act.

There is free shipping on all orders shipped to Norway and the item is sent via Posten. If you want to get the goods delivered outside Norway, we charge NOK 990.00 for shipping with insurance.

Return and exchange

14 days cancellation right

When you shop in our online store, you should always feel completely safe, and we relate to the Consumer Purchase Act and the Exclusion Act.

You have the right to undo your purchase. The right of cancellation applies to purchases of goods and certain services over the internet without giving any reason, by notifying within 14 days of receipt of the goods and withdrawal form. Notification of use of the right of cancellation must be sent to us before the expiry of the deadline, and may be given in any way.

You have no right of withdrawal on engraved goods. In order for the right of cancellation to be made applicable, the product must be delivered to us in the approximate amount and condition that you received it (read more under "Return of goods").

If you have questions about the Right of Access Act, the Consumer Purchase Act or other rules that concern you as a consumer, you can contact the Consumer Council in your home county. Information can be found at forbrukerradet.no.

Return of goods

If you have received a defective item or an item that you do not wish to keep, you can return the item to us within 14 days of receiving the item. Then look at the right of withdrawal form that came with the item. This form must always accompany the product when you return it. Goods can be returned to us if there is a defect in the item, you received the wrong item, received goods you did not order, or that you regret the purchase. You can undo your order within 14 days of receiving the goods.

When the item is returned, it must be unused and shipped in its original packaging with all labels on it. Protective plastic, price and tags should also not be removed. Any return shipment must be paid by you.