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Community Careers & Compensation 2015

Demographic Information

Thanks for checking out The Community Careers & Compensation 2015 survey.

The survey looks at key roles, skills and compensation in the community domain. You can participate if you work with communities in any capacity - from a volunteer moderator role to a VP of Community - and anywhere in between. The results will inform the discussion of communities and community professionals across all industries and use cases, and provide value for you as a community professional.

The survey should take no longer than 10 minutes to complete - average has actually been about 6 minutes. We appreciate your time and participation - and look forward to publishing the research findings this fall!

If you have any questions about the survey - please contact us at research@communityroundtable.com, and to learn more about the Community Careers & Compensation research and view the 2014 Community Manager Salary Survey, visit communityroundtable.com.

1. Contact information *This question is required.We collect this information so we can verify your responses if needed and to share research results. None of the data you give us will be shared in any personally identifiable way, and raw data will not be shared outside the research team. Ever. (Note: If you wish not to disclose your city and state for privacy reasons, please just use the nearest metropolitan area.)

First Name

Last Name

Email Address

Job Title

Company Name

City

State/Province

Country

First, we want to ask you about your role, your community, and where you fit within your organization.

2. What job title most closely matches your own? *This question is required.

3. What best describes your status with your organization? *This question is required.

7. To what level of your organization do you report? *This question is required.

C-level

Senior Vice President

Vice President

Director

Other (please specify)Please enter an 'other' value for this selection.

8. What department are you a part of in your organization? *This question is required.

Customer support

External communications

Human resources

Internal communications

Information technology

Marketing

Product management

Community is an independent department

Other (please specify)Please enter an 'other' value for this selection.

9. Do you work remotely? *This question is required.

10. What best describes your community's functional purpose? *This question is required.For the purposes of this question, external communities are those that primarily serve people outside of the organization, and internal communities are those that primarily serve employees.

Other (please explain)Please enter an 'other' value for this selection. * This question is required.

11. How many members are in your community? *This question is required.

0-499

500-999

1,000-9,999

10,000-49,999

50,000-99,999

100,000-999,999

1 million or more

12. In FTE terms, how large is the team that works on your community?

Full-time staff work in the community department full-time.

Part-time staff include part-time community professionals and others who spend hours of paid time in support of community.

Also, how many volunteers, including uncompensated staff, work on your community. Please use numbers only.*This question is required.

Full-time staff

Part-time staff

Volunteers/Unpaid

13. What community platform(s) do you use to host your community? Check all that apply. *This question is required.

Atlassian Confluence

DNN

Drupal and/or Acquia

Higher Logic

IBM Connections

Jive

Lithium

Salesforce/Chatter

SharePoint

Sitrion

Small World Labs

SocialCast

Tibbr

Yammer

Zimbra

Custom-built or homegrown community platform

Facebook

G+

LinkedIn

Twitter

Other Community Platform (Please specify)Please enter an 'other' value for this selection. * This question is required.

Other Social Media (Please specify)Please enter an 'other' value for this selection. * This question is required.

For this next section, we are going to ask about your experience as a community professional, and the skills you find most valuable in your current role. We'll also ask you about the areas in which you would most benefit from training and professional development.

14. How many years of work experience do you have? *This question is required.This question requires a valid number format.

15. How many years of community management experience do you have? *This question is required.This question requires a valid number format.

16. How many years have you been in your current role? *This question is required.This question requires a valid number format.

17. What most directly led you to your current role? *This question is required.

Here, we will list a number of skills in five "skill families." Rank each still from 1 (not valuable) to 5 (most valuable) for how valuable it is for you in your current role. Roll over any of the skill names without clicking and a skill definition will pop up.

18. How valuable do you consider each of these engagement skills in your current community role?
(1=Least valuable to 5=Most valuable) Hover on a skill name for a definition of the skill.*This question is required.

19. In which engagement skill do you feel you could benefit the most from additional training? *This question is required.

20. How valuable do you consider each of these strategic skills in your current community role?
(1=Least valuable to 5=Most valuable) Hover on a skill name for a definition of the skill. *This question is required.

21. In which strategic skill do you feel you could benefit the most from additional training? *This question is required.

22. How valuable do you consider each of these business skills in your current community role?
(1=Least valuable to 5=Most valuable) Hover on a skill name for a definition of the skill.*This question is required.

23. In which business skill do you feel you could benefit the most from additional training? *This question is required.

24. How valuable do you consider each of these content skills in your current community role?
(1=Least valuable to 5=Most valuable) Hover on a skill name for a definition of the skill.*This question is required.

25. In which content skill do you feel you could benefit the most from additional training? *This question is required.

26. How valuable do you consider each of these technical skills in your current community role?
(1=Least valuable to 5=Most valuable) Hover on a skill name for a definition of the skill.*This question is required.

27. In which technical skill do you feel you could benefit the most from additional training? *This question is required.

28. Please rank these skill sets overall in order of importance for your role, with 1 being most important, and 5 least important. Note: for the following table each column is restricted to a single answer across all rows.