Overview

What is the drop-off procedure?

A fully insured driver will meet you on the designated area of the forecourt and will identify you by your car registration.

What is the pick-up procedure?

Once you collected your luggage and cleared customs, call the free phone number provided to you.

What security measures does the car park have?

Cars are parked in a 24 hour secured compound with CCTV and electric gates.

Address:

Thorney Business Park, Thorney Lane, Iver, Bucks, SL0 9HF

Reviews

Very efficient drop off and pick up, would use againBryan Henderson - 10 Mar 2015 12:09:23

Having arrived at Heathrow on the arranged date and time I was informed by your representative on the telephone that I owed Â£45 for late arrival. I told him that I had a copy of your contract with me and that if my car was not delivered as per the terms of the contract you would be hearing from our legal department. Surprisingly the car was delivered as per the contract and at the prepaid price.C J Tattersall - 08 Mar 2015 17:18:15

The service was good, we only had to wait a few minutes at drop off for the driver to come and he was courteous and helpful. On our return the car was waiting for us, the driver arrived with keys and paperwork after a few minutes and it was a quick process to leave. Communication by text was helpful and it was easy to call on the day. we would definitely use the service again as it made a long-haul trip with children easier and was very good value. Thank you.Steph - 23 Feb 2015 10:10:32

Great service at a great price. I forgot to call the number as I approached Heathrow but the representative was there to meet me within 5 mins. Upon our return the flight was early (who'd have thought?) but the car was already on site and waiting for us. The experience ewas faultless.Simon Collins - 27 Jan 2015 21:47:44

As I stated earlier, an old cliche, they did what it says on the tin. Perfect. My flight was cancelled and I was back 12 hours late, the car was waiting for me. After 26 hours of travelling, boy was I pleased. First class.Clive Edwards - 25 Dec 2014 20:47:11

Excellent service and prompt pick up and drop off . Would definitely recommend to friends etc29 Sep 2014 20:38:39

Map and Directions

Address:

Thorney Business Park, Thorney Lane, Iver, Bucks, SL0 9HF

Directions for Star Parking - Meet & Greet

For all terminals - Please call 20 minutes before arrival - the number on your confirmation 5 then press 1 for operations.
On arrival We have a 10 minute window to collect customers' vehicles from this area, so timing is essential, if you are arriving early or late you must inform us and we will advise if it is ok to arrive at the alternative time.
Height restrictions apply - minimum height is 2.05m, terminal 3/5 car parks do have a high sided vehicle entrances on the ground floors.

Terminal 1 - TW6 1AP
Exit the tunnel, follow signs for Terminal 1 Departures. Go up ramp to departure level, keep in left lane until you drop down to the lower deck of departures which then opens out into 4 set down lanes - park up. You will be met by a Chauffeur who will identify themselves with Star Parking paperwork.

Terminal 2 - TW6 1EW
Follow signs for Terminal 2, stay in the right lane, go up the ramp, keep to the right following signs for short stay 2, DO NOT follow ramp to upper level. Go to any of the 3 left hand barriers, take a ticket and enter - turn LEFT, go down the spiral to Level 2. At Level 2, exit spiral, turn left - follow one way arrows around car park perimeter tofar end, closest to the terminal buildings to rows A and B where your chauffeur will be waiting.

Terminal 3- TW6 3QG
Exit the tunnel, follow the signs for Terminal 3 Departures. Keep in the right hand lane , furthest lane away from the Terminal and find a place to park up. You will be met by a Chauffeur who will identify themselves with Star Parking paperwork.

Terminal 4- TW6 3XA Follow the signs for Terminal 4 Departures, as you approach the Terminal take the ramp up to the Departure level. There are 3 lanes stay in the third lane which is the furthest lane away from the Terminal and find a place to park up. You will be met by a Chauffeur who will identify themselves with Star Parking paperwork.

Terminal 5- TW6 2GA Drive up the ramp towards Departures, bear right at sign for "Short Stay and Passenger Pick Up". Drive under the height restriction arm, keep left and follow sign for "Fast Track". At the entrance barrier take a ticket. Once inside follow arrows on road to "Rows R & S". You will be met by a Chauffeur who will identify themselves with Star Parking paperwork.

On Return - Vehicles are returned once you have called us, after collection of your luggage. We will validate your ticket as soon as we arrive in the car park which gives you 15 minutes to collect your car, any parking charges after this time will be your responsibility.

T1 Return
Collect your vehicle on the ground level of the Terminal 1 short stay car park "Row D". The designated area of the car park will be signposted.
T2 Return
Collect your vehicle on level 2.
T3 Return
Collect your vehicle Level 3 of the Terminal 3 short stay car park. Once in the arrivals terminal turn left and proceed to the lifts, take this lift to level 1 where you will find a covered bridge which takes you to the car park lifts, enter the lift and go to level 3. The designated area of the car park is by these lifts and you should be able to see you vehicle and driver.
T4 Return
Collect your vehicle in the Terminal 4 short stay car park. From arrivals exit the terminal building using the exit next to WH Smith, cross the first four lanes, then turn left pass the payment machine, and then turn right your vehicle will be delivered to you in the furthest lane from the terminal.
T5 Return
From arrivals make your way out of the building to the covered walk way go through the covered walkway to the lifts, then make your way back to level 4 "Rows R & S" of the short stay car park to where you dropped off your vehicle.

All the Short Stay Car Parks have a height limit. These are as follows: