Caller id not showing date & time of incoming calls

Caller id not showing date & time of incoming calls

On an incoming call the the caller ID shows the party calling and their phone number, but does not display the date and time of the call. It used to, but it stopped doing it after the last outage we had. The date & time is set on my phone, it just does not show up on the caller id, there are just dashes like this: --:-- & --/-- for the date & time for incoming calls. I have a Motorola NVG510 if that helps at all. It doesn't make sense why it worked for about 8 months & then just stopped a few days ago.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Caller id not showing date & time of incoming calls

What you need to do is:-

1) Power OFF the Phones.2) Factory Reset your Router. (To perform a Factory Reset, please "Press" and "Hold" the RESET button at the back of your Main Router for 25 seconds. The Router will start automatically.)3) Turn the Phones ON.

Re: Caller id not showing date & time of incoming calls

I promise I've been catching [word filter avoidance] ever since the day I switched to Uverse. The area I live in wasn't equipped for it in the beginning and I was fine with Dsl but now they claim that it was mandatory because they were doing away with everything except Uverse all together. Well what a crock of bull!!! My home phone is never working, the bill is always elevated, the voice mail is different, tje calling features of my complete choice package is incomplete now and any and everyone can call my home because my private number was deactivated with Uverse, my iPad is slow to load, my cell won't get service without the wifi,Omgeee you guys. This service has completed changed my outlook on at&amp;t providers. I really wish they would bring the old bellsouth back because automated services and Uverse stinks. Signed, distraught, dissatisfied, longtime customer !!!!

Welcome to the AT&T TV Hub!We have some helpful articles located under TV Hot Topics.On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.