I have been having some difficulties with auto-updating not working correctly. Clamwin is currently set to download updates from the internet each day at 0130. However, when I check the log, no update has been downloaded since the last time I manually did the update.

I believe this behavior began when I upgraded to the latest version of clamwin. I have since uninstalled and reinstalled the application with no change to this behavior. I would say that manually updating works fine, but at this very moment I can't connect to any of the servers. However, I manually updated 5 days ago and it worked fine.

Scheduled virus scans are also not working correctly but I posted those details in the other forum (see http://forums.clamwin.com/viewtopic.php?t=1940 for details). Any help on this problem would be greatly appreciated. Thanks.

-Pete

alch

Site Admin

Joined: 27 Nov 2005

Posts: 1751

Posted: Thu Sep 04, 2008 11:56 pm

can you please wait for the update time and then paste %tmp%\clamwin1.log contents here (don't open clamwin after the update as it will overwrite the log ?

Updating Trouble

meden199

Joined: 05 Sep 2008

Posts: 1

Posted: Fri Sep 05, 2008 2:01 pm

I'm having the same problem.
With IE i cannot reacht: http://database.clamav.net/main.cvd
I do not use a proxy.

I run it on a windows 2003 server, and it never updates by itself, no user is logged on, could that be the problem? The problem is on 0.93 and 0.94

alch

Site Admin

Joined: 27 Nov 2005

Posts: 1751

Posted: Mon Oct 20, 2008 10:57 am

a user needs to be logged on with clamtray.exe running for clamwin scheduler to work

bytemind

Joined: 20 Oct 2008

Posts: 2

Posted: Mon Oct 20, 2008 11:04 am

Then... i am no longer a user of clamwin

alch

Site Admin

Joined: 27 Nov 2005

Posts: 1751

Posted: Mon Oct 20, 2008 1:06 pm

you can always use windows task scheduler and freshclam.exe
It has been discussed in this forum.

Recurring failure of the ClamWin updater

ClamWinPaul

Joined: 28 Jul 2008

Posts: 7

Posted: Tue Dec 02, 2008 4:05 pm

When I first installed ClamWin a few versions ago, I could not get the program to collect updates -- even from the installer which prompts to get them during the installation. After much hair-pulling, I got it to work; but only from another workstation and using a batch file with the line:

Then I upgraded to v0.94 and the updating failed again. Now I've upgraded to 0.94.1 and still it refuses to update. I've even tried reverting to the original 2-line Freshclam.conf file with no success.

What happens is the updating window appears, reporting the time of the start of the update but nothing further happens regardless of how long I wait (10-15 minutes). The log file contains only that line as well. No clues as to the problem.
FWIW, these are W98SE machines on a home LAN.

What am I missing?

Paul

kit

Joined: 08 Jun 2009

Posts: 1

Posted: Mon Jun 08, 2009 11:56 am

Hi,

Im using XP home and for a long time I used to manually update the database no probs... then suddenly I started to get all the errors pasted on the forum here. Havent been able to update for months, uninstalled the prog, downloaded the latest version and I couldnt even download the database with the new installation from the clamwin site. Surely the developers must know this is happening to loads of people??? or have I missed the solution???

Best Kit

mazonemayu

Joined: 14 Jun 2009

Posts: 2

Posted: Sun Jun 14, 2009 8:09 am

hey,

since a day or 3 I'm getting the following error when I try to update my db:

I read the FAQ & tried going to the clamav address in the message, but firefox just gives a blank page & says there's nothing there (so does IE btw)

thx

GuitarBob

Joined: 09 Jul 2006

Posts: 4392

Location: USA

Posted: Sun Jun 14, 2009 1:41 pm

You might uninstall ClamWin and then reinstall it. If you use another antivirus, run a scan with it before you reinstall. See if you get the signature databases (both of them) after the reinstall. Please get back here with results.

Regards,

mazonemayu

Joined: 14 Jun 2009

Posts: 2

Posted: Thu Jun 18, 2009 6:59 pm

ok, so I reinstalled, it updated once & now it won't update (yet) again
god, I hate vista; it all started when got this new laptop with that shitty OS
I've allowed it in my firewwall settings & all...

GuitarBob

Joined: 09 Jul 2006

Posts: 4392

Location: USA

Posted: Thu Jun 18, 2009 10:52 pm

Make sure you have configured ClamWin for automatic updates in its Preferences - Internet Updates. If it's already configured, do some searching/FAQ reviewing for a similar problem on the ClamWin site.

Regards,

auto update and manually updates will not work

tgood

Joined: 25 Jun 2009

Posts: 1

Posted: Fri Jun 26, 2009 5:22 am

I have windows XP Professional 2002 Service Pack 2; my auto updates keeps giving me an error report. Any suggestions please be descriptive I am not a computer whiz.