FAQs

What makes your products different from other businesses?All of our items are handmade with care. We pride ourselves in quality work, ensuring consistency with the size and shape of each letter. We take the extra time to ensure the lettering on our hangers are straight and clearly legible. The wire is carefully inserted into the hanger to ensure that the end of the wire doesn’t snag your dress.

Do you offer wholesale opportunities?Wholesale opportunities are available however there is a minimum purchase amount. Please contact for further details.

What is your return/refund policy?Please click here to see our return/refund policy.

What is your turn around time?Our current turn around time is up to 2 weeks. If you have placed your order during one of our sales (i.e. BOGO Free or 40% off) the turn around time may be extended to 3 weeks. This does not include shipping times. Shipping times to Canada and the United States is approximately 3-5 business days. Please ensure you leave ample time for your order to be made and delivered to you.

Are discounts available if I order a large number of hangers?Yes, discounts are available for purchases of 5 or more hangers. Please contact us for your coupon code. Don’t forget to keep checking our social media pages as promotions may change.

What methods of payment are accepted?Currently, we accept all major credit cards as well as PayPal. If you are picking up your order we accept cash, Visa, MasterCard or E-mail money transfers.

I tried contacting you through your website and haven’t heard back yet.All inquiries will be responded to within 2 business days. If you have not heard back from us, please check your junk mail folder.

Where are you located? Can I pick my hanger up instead of having it shipped?We are located in Greenwood, Ontario (Hwy 7 and Salem area). You are welcome to pick up your order. Please contact us for pick-up hours.