Inbound Call Tracking for Salesforce

Your best leads are calling. Are you ready to close more of them?

Discover which Marketing Efforts Drive the Most Valuable Calls

Inbound calls are consistently rated as the most valuable lead channel. RingDNA tells you which marketing sources drive the best calls, and helps you get more leads, opportunities and revenue from all your marketing efforts.

Convert More Inbound Calls into Customers

RingDNA empowers your sales reps to close more deals by automatically routing callers to the most available or skilled rep, along with intelligent prospect data that shows your reps who’s calling, what they want, and what to say to them.

Call Analytics that Are Predictive and Prescriptive

RingDNA offers dozens of brilliant call intelligence dashboards that populate in real time, offering the intelligence you need to invest in the most efficient marketing campaigns, minimize customer hold times and ensure that sales-ready phone leads never slip through the cracks.

Instantly Create Local, Toll-Free and International Phone Numbers

Creating new call tracking numbers and associating them with call routing ows, campaigns or marketing sources has never been easier. Provision a local or toll-free number with just one click. You can even provision international numbers from dozens of countries on the fly.

Become a Google AdWords Genius

RingDNA fully integrates with Google AdWords, enabling you to make far smarter investments. View online and offline conversion data in real time. Know which paid search keywords are winners. And spend more on ads and keywords that are proven to drive the most leads, opportunities and revenue.

RingDNA is essential to our sales and marketing engine, speeding our sales cycles and giving marketing visibility into the investments that deliver ROI.

Andrea MasseySenior Vice President

Works with

Inbound Call Tracking Features

Feature

Description

Automatic Call Distribution (ACD)

Route calls to reps automatically based on sophisticated rules.

Available Rep Lead Distribution

Automatically route calls to available reps.

Buyer Intent Data

Know which promotions caused leads to call and what they want to buy.

Call Recording

Record 100% of inbound calls.

CTI & Enhanced Caller ID

Inbound call alert with contextual data about inbound callers.

Drag-and-Drop Call Flows

Quickly create sophisticated routing rules without hardware or IT.

Dynamic Sales Scripts

Deliver relevant talking points and promotions with every inbound call.

Featured Customers

RingDNA’s call tracking for Salesforce offers the ability to determine which inbound marketing efforts are driving the best calls. Track calls from virtually any online or offline effort including organic, social, television, radio and more. And our Google AdWords call tracking integration makes it easy to track calls from paid search. Best of all, RingDNA’s call tracking product links the marketing cloud to the sales cloud by providing reps with marketing data in the context of calls via CTI.