Pros:
The flight was fuss free. No food or ents included for such a short flight. Purchasable drinks and snacks are decent enough.

DSA

JER

Excellent 10.0

Pros:
Crew where lovely

EXT

MAN

Excellent 10.0

Cons:
Great flight and great checking in

EDI

CWL

Mediocre 2.0

Pros:
Staff did what they could.

Cons:
Delayed by over an hour. Aircraft arrived and further delayed disembarking incoming passengers. Full cabin baggage lockers with bags clearly bigger than allowed by the airline to those who followed the guidelines detriment.

EXT

MAN

Excellent 9.5

Pros:
On time,Keen to get away and arrive as fast as possible.Own little staircase so quick to disembark

Cons:
Lack of overhead storage as nearly everyone had only handluggage. some of these cases were too big.

Cons:
- boarding was late
- did not get actual notice that plane IS GOING to be slightly delayed (only email that it MIGHT happen)

GDN

STN

Mediocre 2.6

Pros:
Got us from a to b.

Cons:
No announcements or apology for lateness of slight by 1hr 15 mins
No tunnels direct to plane from gate.
Long flights of stairs from gate to tarmac.
10 minutes queuing on tarmac to board plane.
No priority for those like us with child under 3 yrs we were always in the back of the queue.
Coach from plane to terminal twice overfull and nowhere to sit with 2 year old child with slippery and wet floors.
Lack of seating room uncomfortable journey.
Vastly overpriced food and drinks on plane, not priced in £s so unable to pay.

PRG

KRK

Mediocre 2.0

Pros:
The price of the ticket was cheap...

Cons:
But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing.

Cons:
Your app - I had checked in and downloaded our check in information and barcode. When I went to the airport they were no longer visible. I needed my booking reference to go back in. They were not accessible on my phone only on my laptop at home, Normally I would have printed them but unfortunately our printer was not working. As I had thought they were downloaded on to the app I had not been too concerned. However it didn't work. Fortunately we were able to check in via the service help desk though that was stressful timewise.

JER

CWL

Mediocre 2.0

Pros:
Getting home after 4 hours in a queue to be told your ain't going anywhee

Cons:
Having our flight cancelled because of fog when the sky was blue because they stole our plane to use on a more profitable route

Cons:
But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing.

Pros:
Why dont you ask if it was on time? This flight was on time.
The bags were delivered quickly after arrival
All good.

EDI

BHD

Mediocre 2.0

Pros:
N/A

Cons:
The Flybe counter staff at the Edinburgh airport were not very helpful when we missed the flight (which was entirely our fault). They could have been more helpful in assessing our options to get to Belfast after we missed the flight. Another airline counter was much more helpful, we will check their flights first the next time.

ABZ

MAN

OK 4.6

Pros:
The fact the pilot seemed to put his foot down and made up the delay in taking off

Cons:
Paying extra for adjoining seats when the plane is half empty.

CWL

DUS

Excellent 8.0

Pros:
We left on time and arrived earlier than expected.

Cons:
Nothing. It was great. The only reason that I gave 1 star for entertainment is because tgere waan't any entertainment on board. But that was fine. I had a book to read.

CDG

MAN

OK 5.3

Pros:
Boarding was self boarding all at once which was great!

Cons:
No snacks, and barely interacted with the crew who seemed like they didn’t want to be there.

Pros:
The crew was very good, really polite and nice and helpful. Pilots or the plane's auto landing system did a good touch down in a hard windy condition at Ohare.

Cons:
Cramped seating as usual in economy, but BA's is better than others in most cases. A few extra inches of leg and knee room would make all the difference in the world. Our worst experience is the over zealous highly inefficient very slow tedious carry on bag security system at Heathrow terminal 5.

FCO

LHR

Excellent 8.4

Pros:
Seat was comfortable

Cons:
Time

LHR

JNB

Excellent 10.0

Pros:
New Years flight... very special. Great staff and grear entertainment on board

Cons:
The flight data was not showing... could have been interesting especially on a New Years flight

LHR

VCE

Excellent 8.5

Pros:
Crew was very good, seats were ok

Cons:
Everything Good

LAS

LHR

OK 4.0

Pros:
Seats were nice

Cons:
Complementary water... It was a decently long fly not to offer anything.

Cons:
Check in was horrific. We weren’t able to print our boarding passes earlier. Not easy to do in Morocco. We were hassled at Marrakech airport. Had to wait in separate line for boarding pass-backed up for a half hour. They HAND WROTE BOARDING PASS. And charged us an additional 100 Euros. Inappropriate

EDI

LIS

OK 5.3

Cons:
the heat in the cabin was unbearable

GDN

STN

Mediocre 2.6

Pros:
Got us from a to b.

Cons:
No announcements or apology for lateness of slight by 1hr 15 mins
No tunnels direct to plane from gate.
Long flights of stairs from gate to tarmac.
10 minutes queuing on tarmac to board plane.
No priority for those like us with child under 3 yrs we were always in the back of the queue.
Coach from plane to terminal twice overfull and nowhere to sit with 2 year old child with slippery and wet floors.
Lack of seating room uncomfortable journey.
Vastly overpriced food and drinks on plane, not priced in £s so unable to pay.

Cons:
I’m surprised by now that British airways don’t provide any food for children onboard. A cheese and mushroom toastier is not exactly child friendly

ATH

LHR

Excellent 10.0

Pros:
This was a long flight for us but the entertainment and food options were great and kept us comfortable the whole time.

Cons:
Nothing really. It was a great flight.

FCO

LHR

Good 6.6

Cons:
Food

LGW

AMS

Excellent 10.0

Cons:
British Airways just get the basics right. One carry on one personal item. Friendly staff. Comfy seats. Honestly I don’t know what more I could ask for outside of USB ports.

NCL

LHR

OK 5.0

Pros:
We were kept informed

Cons:
I felt stressed due to an ill passenger holding up the plane. Plane returned to gate from runway. High potential of missing connecting flight. Landed on tarmac at Heathrow. Waited for bus. Took to faraway terminal. No info monitors so stood in long queue to find out in wrong terminal.

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