Florida Information

Stories of illustrious families, like that of the Counts of San Ignacio and Casa More, and of opulent businessmen enshroud the building that Hotel Florida now occupies, inaugurated in 1885. Adapted to the tastes of the American and European markets, it became one of the most renowned hotels in Cuba's capital. This building that served as a hotel until 1952 also housed Havana's British Club in the 1930s.

The best hotel that I stayed at on my three visits to Havana during my Cuban adventure.
Extremely friendly,polite and helpful staff.I was upgraded to a corner suite room on arrival, well three rooms actually all with balcony!.The hotel exudes colonial charm and sits on one of the main pedestrian throughfares,Obispo, in Old Havana. It really makes you feel part of your surroundings...you can smell the history!
Believe me if you can forego the use of a swimming pool then you will not do better than to book yourself into this hotel.
For your information the other hotels I stayed at were the Raquel and the Parque Central which were both good hotels in their own right but were always runners up to the Florida when it came to service and all round charm and appeal.

Lovely large rooms with beamed ceilings and big bathrooms, simple elegant furniture. Charming inner courtyard. The location is great, right on the busy Calle Obispo.
Breakfast was disappointing. Overall the hotel is a little expensive.
Our room was unavailable when we arrived which seems to be a recurring problem in Cuba.....
We checked out several other hotels while in Habana and would also reccommend Raquel, Santa Isabel, Ambos Mundos (slightly scruffier but fun), Telegrafo and Sevilla if you want a pool. Don't reccommend Nacional or Parque Central. Much better to stay in old or central Havana if you are on a short stay.

The hotel with most enchantment that I know, elegant without being arrogant, cosy and very romantic. The ideal situation. The restaurant is very well. The personnel very well also. You beat: The conditioned air cannot be regulated and you have to request rooms with light, but they put to you in the rooms that they give to a skylight. If you go with your couple request a double bed, and you will see what a pretty room you get.

A few weeks ago, I ate at this Hotel and it was really charming. I’m not sure what the rooms are like, but I can say that the service in the restaurant was excellent and very reasonable prices. The mojitos are the best I have tried in Cuba.

I have visited though not stayed at the Florida several times. Its a beautiful little hotel, colonial architecture with a welcoming lobby. Great staff at the internet cafe. Great little club where you can watch authentic Cuban lounge lizards preen their feathers (lizards with feathers you ask?) and make their middle-aged tourstas shine as they salsa up a storm. Never stayed in the rooms - but for location and charm this place is hard to beat.

The Hotel Florida is a beautiful colonial hotel conveniently located on the Calle Obispo in Havana Vieja. We had booked 2 rooms for our family vacation as a treat during our stay in Havana (approximately CUC 180 per room per night). The rooms were spacious and clean. Unfortunately, the service at the hotel did not reflect the standards one might expect of a hotel of this stature.

The front desk staff varied from indifferent to snotty (attitude). We had reconfirmed our rooms several days in advance (pre-paid) and a very helpful person arranged the specific room requirements for us. When we arrived for check in, it was as if these arrangements had not been made.

On our final day, we needed to catch an early taxi (730) for travel arrangements. Breakfast was served from 7 am, but when we arrived, none of the food was set up and we had to wait. I went to the front desk to check out, but was told that I could not check out until all of the luggage was removed from the room - the maid needed to check the room when it was empty. The breakfast was still not totally set up by 730, so we went with a few pieces of bread and fruit (not what we paid for). The front desk clerk told me that the breakfast should have been ready, and to write my complaint in the "book" - we clearly did not have time to do that, thus this review. We were also charged for items from the mini bar that we did not use, but because of the time crunch, we did not have an opportunity to dispute.

Overall, a wonderful old hotel with service levels that do not reflect the quality of the hotel or the price charged for the rooms.