RoomsMake yourself at home in one of the 120 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

AmenitiesDon't miss out on recreational opportunities including an outdoor pool and a fitness center.

DiningGrab a bite to eat at the hotel's restaurant, which features a bar and a pool view. You can also stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other AmenitiesFeatured amenities include complimentary high-speed (wired) Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Metz? This hotel has 3552 square feet (330 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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National RatingThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Know Before You Go

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for buffet breakfast: EUR 16.50 for adults and EUR 0 for children (approximately)

Self parking fee: EUR 12 per night

Pet fee: EUR 6.00 per pet, per night

Late check-out fee: EUR 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 16 years of age.

Tourism fee: EUR 0.17 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:

24-Hour Front Desk

Coffee Shop

Conference Rooms

Dry Cleaning Service

Elevator / Lift

Express Check-Out

Fitness Facility

Lounge/Bar

Multilingual Staff

Outdoor Pool

Room Service

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

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Based on 789 reviews
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Novotel Metz CentreDisabled ... so what?

Margret_H_B
from Weston super Mare, United Kingdom

Submitted on 01-02-2016

On our way from England to Italy we stayed here.
While the room was ok,
well exept to far from reception and dining room and on the top floor which is bad when you are disabled ...
everything else was not.
The carpets etc in the hallways were filthy. The staff were not very helpful, when our key didn't work we had to return to reception twice for re-programing and when it still didn't work we were gratefull that a fellow traveller took the key and then insited that one of the staff came upst...
On our way from England to Italy we stayed here.
While the room was ok,
well exept to far from reception and dining room and on the top floor which is bad when you are disabled ...
everything else was not.
The carpets etc in the hallways were filthy. The staff were not very helpful, when our key didn't work we had to return to reception twice for re-programing and when it still didn't work we were gratefull that a fellow traveller took the key and then insited that one of the staff came upstairs to help us.
We both have mobility issues and were very disapointed that there did not seem to be any way to get to the buffet style breakfast without having to negotiate steps. And there was nobody there to help us out. Angain it was only thanks tk fellow trabellers that we got any food.
Don't think we'll stay here again
Read more

Novotel Metz CentreBase for tvisiting Verdun Battlefields

Carol B
from Newark-on-Trent, United Kingdom

Submitted on 24-02-2016

Hotel right in the heart of Metz, although it was over an hour away from Verdun. Friendly staff, all of whom spoke good English. Very comfortable, modern rooms with all the usual facilities. Plenty of choice at breakfast time and we dined in the hotel every night where there was an excellent menu and every meal was thoroughly enjoyed. Only complaint was the lift because we were a coach party that arrived late at night, there was no porterage and only one small lift!

Novotel Metz CentreNeeds a good clean up

Wox A
from

Submitted on 04-05-2016

I stayed for 3 weeks in this hotel in March. The rooms are spacious but the carpets are filthy. The room was not properly cleaned a few times during my stay (they didn't empty the trash, renew shampoo or mini bar supplies). There is a disgusting smell in the corridors of the third floor.
The restaurant serves excellent food, unfortunately the service is very bad. It will take them forever to come take your order, and even longer to bring you the bill.

Novotel Metz Centreclean and accesable for the city but not the best

beltz14
from Skegness, United Kingdom

Submitted on 25-05-2016

we stayed one night due to a trip, we were on our motorcycles, the hotel was pretty much centre but the parking was terrible for accessing, we had all our motorcycle gear and had to carry approx. half mile, not the best, it was clean in the hotel but the bar was ridiculous prices, would pick there to stay again even through the room price was reasonable.

Novotel Metz CentreThe Glass Half Full/Half Empty

ulysses4
from Westfield, Massachusetts

Submitted on 25-05-2016

The best thing about this hotel is its bull's eye location in the heart of Metz. It has some rather good features and quite a few failings. First: the good things: there is a substantial parking garage underneath the hotel-assuming you can get to it, and the hotel offers a slightly discounted rate for parking there. The breakfast buffet is slightly above average, although they might try another brand of coffee beans. Rooms are quite large, and we had a partial view of the magnificent cathedral. ...
The best thing about this hotel is its bull's eye location in the heart of Metz. It has some rather good features and quite a few failings. First: the good things: there is a substantial parking garage underneath the hotel-assuming you can get to it, and the hotel offers a slightly discounted rate for parking there. The breakfast buffet is slightly above average, although they might try another brand of coffee beans. Rooms are quite large, and we had a partial view of the magnificent cathedral. The rooms were relatively quiet, although there were some boisterous people out in the shopping center courtyard-beyond the hotel's control. The bed was quite comfortable, and the bathroom had excellent lighting and a nice walk in shower.
Our problems started with finding the hotel. Coming into town, it would be desirable to have more than two small signs-comparable to the lowest line on the eye chart. When you come down to the square where the hotel is situated, again a small sign easy to miss, and we had to make three passes to approach hotel property. The sign for the hotel access to the parking lot is small and hard to see. I had to go up to the lobby and confirm where we were to park-annoying when your car is damn close to busy traffic.
There is not much the hotel can do about the fact that it's architecture is depressing-it looks like a public hospital. The room halls and rooms appear designed for a third class university dormitory. While we found the carpeting on the second floor and in our room clean, the chairs were either worn and/or dirty. It is time to take the dorm room furniture out and make it look like a proper hotel. Four star? Not by a long shot. It looks like construction and furniture were done on the cheap.
On balance, we would probably stay here again-but the physical plant is nothing to make Accor proud. The pool, meeting rooms, gym and other facilities, which might have given it that star rating, were irrelevant to us. We were looking for a smart, safe and good value property in the center of town. Hotels get a lot of wear and tear. This one is due for a substantial renovation-assuming Accor cares about its reputation.
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Novotel Metz CentreStay somewhere else

Peter_D934
from Huntington Beach, California

Submitted on 11-06-2016

Location of the hotel is very good since it is located pretty much in the city center of Metz but this is pretty much the only positive thing we noticed. It seems the entire hotel needs a refurbishment. Room was NOT clean (dust, hairs) - which is a no-go. Value/Price range is bad.

Novotel Metz CentreGreat stay in Metz

Paul M
from Aberdeen, United Kingdom

Submitted on 15-06-2016

A very relaxing hotel with great amenities including excellent wifi , choice of tv channels in the room , fitness centre and pool. Staff were superb in dealing with any requests and the hotel is situated in perfect central area without being noisy at night. All in all a great stay in a lovely city. Merci Becoup

Novotel Metz Centrea modern city hotel

micheldemilie1957
from Knokke-Heist, Belgium

Submitted on 27-06-2016

the hotel was ok, friendly people, swimming pool, bar restaurant & lounge are an open space. room is correct, not too small. public parking under the hotel, with a special entrance to the hotel. near the old centre of metz

Novotel Metz CentreGood hotel

DR_Chrischi
from Damme, Germany

Submitted on 05-07-2016

I stayed here two nights after negative experience with other hotels in the region.
So I was prepared to find something below average standard and surprised in a positive way. The room looked good, not dirty or worn out. Breakfast was okay. The shopping center close to the Hotel looks a little dodgy but if you leave it you are right in the middle of Metz.
Parking is tricky, first I did not find in and then not out. The ticket machine did not provide a receipt - problem for my travel expenses...
I stayed here two nights after negative experience with other hotels in the region.
So I was prepared to find something below average standard and surprised in a positive way. The room looked good, not dirty or worn out. Breakfast was okay. The shopping center close to the Hotel looks a little dodgy but if you leave it you are right in the middle of Metz.
Parking is tricky, first I did not find in and then not out. The ticket machine did not provide a receipt - problem for my travel expenses report.
Staff at the front desk did not all speak English which is a No-Go from my point of view.
Bottom line it is okay and on my next trip to Metz I will probably chose this Hotel again
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Novotel Metz CentreNovotel Hotel Centre

Annette H
from Monmouth, United Kingdom

Submitted on 11-07-2016

There was limited lifts to the hotel reception, when you have a group of elderly people they cannot use the stairs. The stairs were not lit and on arrival the door was locked so anyone able to walk had to wait for them to unlock.
The staff were rude and dinner was basic and no one was happy there.
WOULD NOT GO THERE AGAIN BY CHOICE.

Novotel Metz CentreVery nice Novotel

AlexJacobsen
from Copenhagen, Denmark

Submitted on 12-07-2016

Just coming from Novotel MÃ¼nchen, they know their way around customer satisfaction in Metz. Very, very friendly and service minded. The rooms are great, so is the location and so is the price. I would come back

Novotel Metz CentreGreat location

prague98
from Amsterdam, The Netherlands

Submitted on 26-07-2016

The location of this hotel is excellent. A couple of minutes stroll to a huge selection of wonderful restaurants on the doorstep. The swimming pool is a bonus but does get crowded when the weather is good. The bar staff were very pleasant too.

Novotel Metz CentreGood hotel

Ed L
from Ringwood, United Kingdom

Submitted on 10-08-2016

We have stayed here before, some years ago, friendly staff. Reception is in the first floor and car parking is next door in the complex. You can access the hotel from the car park. We enjoyed the food in the evening and the beds are very comfortable. We stayed on the third floor and found the room very quite. We would stay here again.

Novotel Metz CentreArrogant and unfriendly receptionists

DaveHRichards
from Cardiff, United Kingdom

Submitted on 15-08-2016

Not by choice we had an overnight stop at this hotel on the way home from a week in Austria. The hotel was pre booked by our tour operator who informed the hotel that both myself and my wife had mobility problems.
Where was our room? On the 2nd floor, with no lift! I went to reception and explained our mobility problems. She (the receptionist) walked away, came back a while later and bluntly said, 'give me your room card!'
She then tossed another room card into the desk and said, 'here is your n...
Not by choice we had an overnight stop at this hotel on the way home from a week in Austria. The hotel was pre booked by our tour operator who informed the hotel that both myself and my wife had mobility problems.
Where was our room? On the 2nd floor, with no lift! I went to reception and explained our mobility problems. She (the receptionist) walked away, came back a while later and bluntly said, 'give me your room card!'
She then tossed another room card into the desk and said, 'here is your new room 400, there is a lift to it!' The lift was at the end of a very, very long corridor which we had to negotiate each time we went to the bar or restaurant. Understandably, my wife who is elderly was upset by the whole episode.
I have complained to our tour company and told them that under no conditions will we ever stay at this disgrace of a hotel again!
The only positive thing about this hotel was the quality of the set evening meal - it could not be faulted.
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Novotel Metz CentreAvoid at all cost

inky999
from Ipswich, United Kingdom

Submitted on 27-08-2016

Dirty hotel, staff very rude, asked them to help with AC not working they cut off call at reception went to reception no help.
The room was hot and suffocating, family room had two very small sofa beds most uncomfortable night.

Novotel Metz CentreDirty rooms

Batman2727
from Leicester, United Kingdom

Submitted on 14-09-2016

Floor in the room looked very dirty and carpets and furniture have stain. Though the room were clean it looked very dirty and actually don't feel like your in 4* hotel.
Breakfast is ok , people in the reception were helpful.

Novotel Metz CentreExcellent hotel

Britfr0g
from Grenoble, France

Submitted on 28-10-2016

I was a bit apprehensive after reading some of the reviews about the hotel but realised very quickly that my fears were unfounded. The hotel staff was extremely pleasant and polite and the standard of accommodation and service was in line with Novotel hotels in general. The breakfast was excellent and the rooms very clean even if in need of a "refresh". A very central location in Metz makes it an ideal choice for visitors.

Novotel Metz CentrePerfect location and service

bahaj_abou
from Paris, France

Submitted on 10-11-2016

The hotel perfectly located not far from the pedestrian center of Metz.
What really surprised me, is not the room but the restaurant!!!!
We were in room 334 and we order Room service, the quality of the food was really amazing for a Novotel InRoom dining...and last but not least, the restaurant.
Yes, the restaurant was not a high level decoration but the food was really amazing.
The full staff from the breakfast to front desk via dinner were really helpful, professional and finally smiling...wh...
The hotel perfectly located not far from the pedestrian center of Metz.
What really surprised me, is not the room but the restaurant!!!!
We were in room 334 and we order Room service, the quality of the food was really amazing for a Novotel InRoom dining...and last but not least, the restaurant.
Yes, the restaurant was not a high level decoration but the food was really amazing.
The full staff from the breakfast to front desk via dinner were really helpful, professional and finally smiling...when outside it was very cold, a smile warms you up
Read more