Product Feature & Benefit Icons

Product Features and Benefits

The following set of icons visually communicate in an easy to understand way the key features of our products. Find out more about the features associated with the products you are reviewing by hovering your mouse over the relevant icons.

NZ Designed

Heirloom Towel Warmers are proudly designed and marketed in Australasia by Heirloom International, a 100% New Zealand owned company.

NZ Test Laboratory Approval

Heirloom Towel Warmers are designed in New Zealand specifically for the Australasian market. They are tested and certified by a world class New Zealand based testing laborartory to meet stringent Australasian product standards.

IP45

The IP rating is one of the most important features of a towel warmer. The IP rating of a towel warmer determines how close it can be located to the nearest water source (Tap, Shower, Bath etc). The highest rating specified by the Australia and NZ joint standard for towel warmers is IP45. All Heirloom towel warmers have an IP45 rating giving you the assurance of the greatest flexibility in determining where the towel warmer can be mounted. IP45 warmers can be installed in Zone 1.
For confidence and safety, always ensure the towel warmer you purchase has an IP45 rating and has been tested in a New Zealand laboratory.

Heirloom ESP

Heirloom ESP (Registered Trademark) is the Energy Saver Pulse controller available on selected towel warmers. The controller is built into the towel warmer and is operated by a touch sensitive pad. The controller pulses the power off and on to halve power usage but with the option to have a full power boost after which the towel warmer will automatically return to economy mode. The benefit of ESP over other timers is that your towel warmer is always warm and you can instigate a full power boost whenever you need it by a simple press of a button. ESP units cannot be retrospectively installed.

Dual Wired Towel Warmer

Heirloom's unique design which increases the flexibility of our stainless steel towel warmers by allowing them to be installed with the wiring entering the towel warmer on either the left or right hand side. Heirloom's Dual wired system has been tested to comply with the joint Australia and NZ standard and embodies many special technical design features to make it safe and easy for adapt to your installation. Heirloom stainless steel towel warmers can be installed with either left or right hand electric cable entry AND with the option of a concealed or exposed electrical flex. (Remember that the concealed wiring option can only be utilised when there is access to the wall cavity before the wall cladding is applied.)

Swivel Towel Warmers

Swivel towel warmers are the perfect towel warmer for ease of use and installation. Easy to install because they only require one stud behind the wall for the two fixing points. The warmer can also be postioned at right angles to the wall to fit in a confined space such as the space between a vanity and bath/shower. The swivel warmer is easy to use because it can be moved into a convenient position from which to access and place your towel and additionally you simply drape your towel over the warmer without having to thread it into place.

Timekeeper Towel Warmer Timer

The Heirloom Timekeeper allows you to reduce your power consumption and your power bill.
The timekeeper turns your towel warmer on and off twice per day with a continuous repeating cycle where the towel warmer is on 4 hours and then off 8 hours. The Timekeeper can be retrospectively fitted on exisitng towel warmers as it fits behind the face plate of its power switch.
To change the cycle you turn the towel warmer off and then turn it on again when you wish the new "on" cycle to commence.
Do not install with and ESP towel warmer

High Polish Stainless Steel

Stainless steel is the perfect material for the bathroom and high polished stainless steel provides a beautiful and durable finish

Chrome on Stainless Steel

The lustre of bright chrome on stainless steel for the ultimate in quality and style.

Chrome Finish

Enjoy the lustre that is specific to a bright chrome finish. Chrome provides an extermely hard and long lasting surface. Chrome products should be cleaned periodically with a soft cloth and do not use ammoniated or harsh cleaning products.
(Chrome towel warmers must be left turned on continuously but can operate with a towel warmer timer.)

White Epoxy Resin

Hard wearing white epoxy resin is an alternative surface finish to chrome or stainless steel . Durable and hard wearing requiring periodic cleaning with a soft cloth. Do not use ammoniated or harsh cleaners.

Evo Water Efficient Technology

EVO is the water efficient flushing system available with Heirloom toilets. Providing a 3 Litre half flush and a 4.5 litre full flush the EVO system is WELS (Water Efficiency Labelling) 4 star compliant

WELS 4 Star Compliant

The WELS (Water Efficiency Labelling Scheme) is designed to provide information, through labelling at the point of sale, to consumers buying products that use water.
The purpose of the label is to help consumers choose products that use less water but still provide a satisfactory level of quality and performance.
The WELS 4 star rating applies to 4.5 Litre full flush/3 Litre half flush toilets

WELS 3 Star Compliant

The WELS (Water Efficiency Labelling Scheme) is designed to provide information, through labelling at the point of sale, to consumers buying products that use water.
The purpose of the label is to help consumers choose products that use less water but still provide a satisfactory level of quality and performance.
The WELS 3 star rating applies to 6 Litre full flush/3 Litre half flush toilets

Care Standard Compliant

These products meet the New Zealand (NZS 4121) and Australian (AS1428.1) product standards. In some limited cases products are only compliant with one of these standards and this will be noted in the brochure as will any special installation requirements.

Care Range: Aluminium Reinforced Grab Rails

Heirloom Modular grab rail sections are reinforced with an aluminium core. This may not meet NZS 4121 or AS14281.1 in which case enquire about stainless steel reinforced rail sections.

Care Range: Anti Bacterial Protection

Soft Touch and modular grab rails are made from ABS which has been infused with anti bacterial agents to provide anti bacterial protection for an extended period of time

Care: Stainless Steel Reinforced Grab Rails

For extra strength and to comply with NZS4121 and AS1428.1 ABS grab rails can be specified with a stainless steel core. Extended lead times and minimum order quantities may apply.

Care: UV Resistant

Cost effective renovation

Heirloom has selected products cost effective and easy to install which makes them ideal for renovation work.

1 Year Warranty

This product or product component is covered by a 12 month warranty from date of purchase for faulty workmanship or materials subject to correct installation by a qualified plumber, electrician, or relevant trade and normal operation and use, in compliance with product instructions and information. Warranty does not extend to product removal or re-installation.

12 Month Sanitaryware Warranty

Flushing valves, Flush Buttons, Seat Hinges, and Seats are covered by a 12 month warranty from date of purcahse for faulty workmanship provided the product is installed by a licensed plumber. Warranty does not extend to product removal or re-installation.

12 Month ESP Warranty

ESP controllers carry a 12 month Warranty. Warranty does not extend to product removal or re-installation.

3 Year Warranty

This product or product component is covered by a 3 Year warranty from date of purchase for faulty workmanship or materials subject to correct installation by a qualified plumber, electrician, or relevant trade and normal operation and use, in compliance with product instructions and information. Warranty does not extend to product removal or re-installation.

5 Year Warranty

This product or product component is covered by a 5 Year warranty from date of purchase for faulty workmanship or materials subject to correct installation by a qualified plumber, electrician, or relevant trade and normal operation and use, in compliance with product instructions and information. Warranty does not extend to product removal or re-installation.

Sanitaryware 10 Year Warranty

This product is covered by a 10 year warranty from date of purchase for defects in materials and workmanship provided they are installed by a licensed plumber (Internal mechanisms, flush buttons, seat hinges and seats excluded) Warranty does not extend to product removal or re-installation.

25 Year Warranty

This product or product component is covered by a 25 Year warranty from date of purchase for faulty workmanship or materials subject to correct installation by a qualified plumber, electrician, or relevant trade and normal operation and use, in compliance with product instructions and information. Warranty does not extend to product removal or re-installation.

10 Year Warranty

This product or product component is covered by a 10 Year warranty from date of purchase for faulty workmanship or materials subject to correct installation by a qualified plumber, electrician, or relevant trade and normal operation and use, in compliance with product instructions and information. Warranty does not extend to product removal or re-installation.

Zone 1 Installation

All IP45 rated towel warmers are able to be installed in Zone 1, the area above a bath or next to a shower. (This can be compromised if there are water sources that can be directed on to the towel warmer e.g. showers above baths etc. The installing electrician will be able to advise you as to what is possible.)

Black Soft Touch

Black Epoxy Resin

Hard wearing black epoxy resin is an alternative surface finish to chrome or stainless steel . Durable and hard wearing requiring periodic cleaning with a soft cloth. Do not use ammoniated or harsh cleaners.

12 Volt

IP47 Icon

The IP rating is one of the most important features of a towel warmer. The IP rating of a towel warmer determines how close it can be located to the nearest water source (Tap, Shower, Bath etc). The highest rating specified by the Australia and NZ joint standard for towel warmers is IP45. All Heirloom STRATA towel warmers bars have an IP47 rating giving you the assurance of the greatest flexibility in determining where the towel warmer can be mounted. IP45 and IP 47 warmers can be installed in Zone 1.
For confidence and safety, always ensure the towel warmer you purchase has at least an IP45 rating and has been tested in a New Zealand laboratory.