Thomas from Canastota

"Ordered all my furniture through Direct Factory. It is quality furniture at a reasonable price. Shop around and the price quotes will speak for themselves, but you won't get the care and hometown feeling from the big fellas in 'cuse and utica. Shop here, stay here!"

February 25th, 2019

mike

"Very Professional excellent services, prices , and delivery "

October 18th, 2018

Wayne and Lisa

"These folks really work with you! What impresses me most is their support after the sale. Any issue I have ever had they have gone above and beyond to help out, including something that was out of warranty. These folks are a genuine pleasure to deal with and stand behind the products they sell. I...

"These folks really work with you! What impresses me most is their support after the sale. Any issue I have ever had they have gone above and beyond to help out, including something that was out of warranty. These folks are a genuine pleasure to deal with and stand behind the products they sell. I have shopped there for more than a decade and have yet to be disappointed. Tony, Andy and the staff are attentive to the needs of the customer and you never feel rushed. You may have to wait to speak to someone, but that is because they are thorough and you will appreciate that when it is your turn. The delivery guys are friendly and competent. They even help by moving the old stuff to the garage! I mean seriously folks....this is how a business should operate. Customer satisfaction!!!!!!!!!!!! "