In business as in life, it is important to adapt and improve, but you do not have to reinvent the wheel in order to so it. In order to improve and grow you must look deep before you leap and move forward with a plan. Think of the goal not as finding a new way to catch mice, but as building a better mouse trap.

Customer service can be a deciding factor in business operations. No matter what your business type, blog, medical office, law firm, library, school district or corner, you must be concerned with customer service if you want to be the best and most profitable it can be.