The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.

4.8

Overall Rating

(260 Reviews)

After Sales

4.7

Sales

5.0

After Sales

4.7

5 stars

79%

4 stars

15%

3 stars

3%

2 stars

1%

1 star

3%

Sales

5.0

5 stars

97%

4 stars

2%

3 stars

1%

2 stars

0%

1 star

0%

All Reviews

Tom Murphy Volkswagen

After Sales

After Sales

3/14/2019

Had no issues with visit

Tom Murphy Volkswagen

Sales

Sales

3/13/2019

great salesman really knew his stuff, responded promptly to all my emails, very nice to deal with.

Tom Murphy Volkswagen

Sales

Sales

3/12/2019

From start to finish I found everyone in [...] to be very professional and excellent to deal with. They
were very friendly and welcoming and nothing was too much. Great people to deal with
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Tom Murphy Volkswagen

Sales

Sales

3/11/2019

[...] was quick and easy, all information given was thorough and easy to understand. Staff were friendly
and helpful at all times. Advice received from staff was relevant to me.
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Tom Murphy Volkswagen

Sales

Sales

3/11/2019

Very nice, helpful and efficient overall

Tom Murphy Volkswagen

Sales

Sales

3/1/2019

The service was excellent The sales person i dealth with was great very helpful positive and
never anything to much to ask just great service all around
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Tom Murphy Volkswagen

After Sales

After Sales

3/1/2019

From start to finish they were a pleasure to deal with. Very professional and very frendly etc. Customer
service was second to none. 5 star.
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Tom Murphy Volkswagen

After Sales

After Sales

2/28/2019

Very welcoming, helpful and friendly staff

Tom Murphy Volkswagen

After Sales

After Sales

2/27/2019

Overall a great experience !

Tom Murphy Volkswagen

After Sales

After Sales

2/20/2019

I will have had to make 3 trips to the garage (150km) to have all of the items completed that should
have been done on the first visit. I am seriously considering using another VW dealership in future. Please see my answer in the previous section. My car was booked in for a pre paid service, warranty work in relation to the fuel filler cap and to have recall work completed re the sunroof lighting. When I collected the car the warranty work had not been completed, the recall work had not been completed and when I got home I noticed the ‘oil service’ warning was displayed on the dashboard. At considerable inconvenience I had to return the car the following week. Once again when I got home I noticed the ‘oil service’ warning was displayed on the dashboard. when I contacted the service the department I was told to return to the garage to have the oil service warning reset.I am not happy.
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