Performance Driven IT Management: Five Practical Steps to Business Success

Federal information technology departments waste billions of dollars each year buying the latest hardware and software with little regard for whether all the bells and whistles will make a difference. This book argues that a new approach is needed.Introducing a novel five-step process called Performance Driven Management (PDM), author Ira Sachs explains in detail how IT equipment can be used effectively and efficiently. This book walks through the five steps PDM process: _ conducting a high-level strategic review of what an organization does, who it serves, what it wants to do, and how it is going to do it, _ identifying and implementing the projects most likely to succeed, _ instituting performance measures that ensure success in these projects, _ comparing completed successful projects to determine what practices are effective, and _ establishing these best practices in a way that they can be followed to achieve successful results in the future. This is an essential tool for all IT and business managers in government and contractors doing business with the government, and it also has much useful and actionable information for anyone who is interested in helping their business save money and take on effective, successful practices.