How to be a Superhero Vendor Manager?

Imagine you receive a new translation request, into your company’s local language. Who would you assign this project to? Write the name of the translator that you would contact first.

That’s the task we all received during my vendor management training over 10 years ago in Rome. There were 15 participants together with me, sitting at a huge U-shaped table. Each of us wrote down one name and then we read it out loud one after another to the whole group. It was easy, we did it quickly and we were all happy we did a good job.