Connecting Social Channels

If you're a new member, you'll be prompted to connect to a social channel as soon as you log in. Click on the channel you want to connect and follow the prompts.

If you want to connect additional channels to your brand after logging in, there are two ways to do that:

Go to the Home tab. Under Brand Health and next to Add more channels, click the grayed-out icon of the social channel you wish to connect to and follow the prompts.

Go to Setup and select Social Channels. Click Connect next to the icon of the social channel you wish to connect to and follow the prompts.

Please do note that we do not support Facebook profiles due to their API restrictions.

Once you connect your channels to Zoho Social, you will be able to directly post/schedule content on these channels. The following table lists out the features that are available on each channel supported by Zoho Social: