How do I manage emergency user accounts?

In ENA, an emergency user profile allows you to log in to an Entuity server that is configured for external LDAP authentication. When enabled, the emergency user account is always available, but would usually be used when ENA cannot communicate with an LDAP server.

To create or amend an emergency user account:

Navigate to entuity_home\bin. On the command line, enter:

./authtool passwd

Enter the name of a local administrator user:

admin

Enter the local administrator's password, e.g.:

admin

Enter the name of the emergency user, e.g.:

eUser

Enter the emergency user's password, e.g.:

Grty3KN

Re-enter the emergency user's password, e.g.:

Grty3KN

ENA confirms the creation, or amendment, of the emergency user profile:

Emergency access is enabled in the security config file. Password set for the user 'eUser'

To enable or disable an emergency user account:

There are two ways in which you can enable or disable emergency user access:

Via the UI:

In the Main Menu, click Administration.

Click Account Management.

Under the LDAP Settings tab, tick or untick the Enable Emergency User box as appropriate.

Via the command line:

Navigate to entuity_home\etc\security.cfg.xml.

Under the module Authentication, set the value of the attribute allowSuperUserAccess to true or false as appropriate.

To delete an emergency user account:

The authtool delete user function allows you to delete emergency users from the security database.

Navigate to entuity_home\bin. On the command line, enter:

./authtool passwd

Enter the name of the emergency user, e.g.:

eUser

ENA prompts you to confirm the deletion of the emergency user. Enter Yes. ENA confirms the deletion of the profile: