Annual Report 2017

It is our pleasure to submit to you once more a business report which not only describes the full range of our products and services as well as the outstanding commitment and skills of our nearly 4,000 employees worldwide but also, as in previous years, portrays a financially successful business year in numbers.

The foundation for this success is, above all, the trust our customers place in us. We are experiencing strong growth in the innovative services we offer existing customers with whom we develop individual solutions together – thus effectively reinforcing our close cooperative relationship. At the same time, our numerous trade fair participations and excellent reputation in the industry enable us to build up new customer relationships just as regularly. The decisive factors here are the flexibility and speed of our team, combined with a highly appreciated ability to deliver on our commitments and a wide product range which is always readily available. Of course, we are also benefited from the generally positive economic situation, which generated growth for most of our customers in the 2017 business year.

Last year, HANSA-FLEX increased its focus on digitalisation even further and established a number of pioneering projects. This is not just for the purpose of making processes more productive behind the scenes, but also in order to create new service offers which generate benefits and facilitate business operations for our customers across a range of industries. Internally, these projects take up significant capacities, but in a highly competitive market environment they represent a good investment and will, in future too, ensure the high level of fulfilment expertise which all customers expect of their suppliers.

Our company has continued to grow organically, both in Germany and abroad. A number of our national organisations have experienced outstanding development and expanded their local market leadership position further. However, there are of course also a number of countries where we are not yet exploiting the potential of the market sufficiently. We are growing faster abroad than we are within Germany: in 2017, England got off to a particularly good start, and we are currently establishing new companies in Ireland and India.

Within Germany, we have improved the coordination of processes between our production of special fittings and the two pipe bending centres, while in 2018 an additional operational building will increase productivity in this area even further. We have also succeeded in growing our Industrial Service significantly and, accordingly, have effectively expanded our services and active customer base in this segment.

Our thanks go, of course, to our customers for their confidence in us and we also expressly wish to thank the entire, highly motivated HANSA-FLEX team, without whose commitment and customer focus we would not have been able to achieve these successful results.

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