Weekly Full-site and Daily Database Backups
Once a week we backup your site and your database to Amazon S3.

WordPress Core Updates
We make sure that your site stays updated to the latest version of WordPress making it more secure.

Site Protection
We continually monitor your site and install necessary plugins to maintain site?s security and provide protection.

Security Scan
Once a month we scan your website looking for security weaknesses such as malicious code, backdoors, and known patterns of infections. We can not guarantee that any site is 100% safe but we will do our best to keep your site safe.

Uptime Monitoring
We monitor your site to make sure it is up and running. If your website goes offline, we get notified and start working on it.

Small Jobs
We provide two small jobs for your WordPress site each month. We define a small job as a task that can be completed in 15 minutes or under. Typically things like theme or plugin installations, small tweaks to your site such as updating colors or fonts, adding new plugins, menu changes, and so on.
To help make sure we can keep all of our customers happy, we only do small fixes and jobs. This means that 15-minute tasks are in scope and larger, more complex projects are out of scope.

Email Support
The Professional Package includes email support. In many cases we can answer your questions via email without having to log into your site. Please understand that some support cases may be considered a small job or even out of scope items.

Each support plan is for one website
Our plans are billed monthly so you can signup for one month of support and end your plan at any time.
After you sign up we will log in and take a closer look at your site. In some cases where sites were not updated for a long time, we may need to charge a onetime setup fee to get your site up to speed.