Customers are demanding more from their satellite networks, and service providers are delivering it – but at a cost in terms of greater complexity and higher risk. As a service provider, how do you better manage your network operations to offer higher levels of service and improve the customer experience?

Live Webcast: 5 Ways to Deliver Quality of Service for Your Customers – Faster and SmarterCustomers are demanding more from their satellite networks, and service providers are delivering it – but at a cost in terms of greater complexity and higher risk. As a service provider, how do you better manage your network operations to offer higher levels of service and improve the customer experience?

Hear how managing these complex network services effectively, efficiently and with superb customer service is becoming a major competitive differentiator, if not a matter of survival for service providers both big and small, in every market. Learn how a Service Quality Management (SQM) approach can help you:

Prioritize customer service issues based on the greatest impact on the bottom line

Predict service problems ahead of customer impact

Implement intelligent service rules to reduce MTTR

Minimize disruptions to high value customer services

Reduce costly SLA violations in highest profit services

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Date: Tuesday, November 10, 2015

Time: 2:00pm ET; 11:00am PT

Duration: 1 Hour

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