If you choose to fax or email your application and photo in advance
to start the application process, you must mail the ORIGINAL
physician's certification to the address listed above within 3 business days.
For additional information, please visit the Reduced Fare
ID Card FAQ page.

PLEASE NOTE: ALL REQUESTS FOR A REDUCED FARE ID (TO INCLUDE NEW APPLICATIONS AND RENEWALS) MUST NOW GO BEFORE A REVIEW PANEL FOR CONSIDERATION
AND APPROVAL. ACCORDINGLY, PROCESSING TIME FOR ALL REQUESTS IS AN ESTIMATED TWO TO THREE WEEKS FROM THE DATE ALL NECESSARY DOCUMENTATION IS
PROVIDED AND IN THE ORDER THAT THEY ARE RECEIVED. SUBMISSIONS FOR REDUCED FARE ID’S HAS INCREASED CONSIDERABLY IN THE LAST FEW MONTHS WHICH,
UNFORTUNATELY, IS DELAYING THE PROCESS FURTHER. WE APPRECIATE YOUR PATIENCE AND UNDERSTANDING.

How much is the discount?

The discount is 50% off the cost of a regular priced VRE ticket, with the
exception of the VRE-TLC
ticket. Visit our reduced-fares page
to view all discounted ticket prices.

Once you have obtained your VRE Reduced Fare ID or Medicare card,
carry it with you when you board the train. Conductors have the right
to examine the ID used to purchase discounted tickets.

Does VRE offer a disabled attendant pass?

Passengers who require assistance from their origination station
to their destination station may have a certified assistant ride
with them for free. A disabled attendant pass is available for those
persons needing an attendant to help them navigate the VRE system.
This pass is valid for any single attendant assisting a rider holding
a valid VRE ticket.

How do I Apply for a Disabled Attendant Pass?

To apply for a disabled attendant pass, the following must be
submitted to VRE:

A request letter from the disabled rider that includes their name,
address, daytime telephone number and their current boarding and
alighting stations.

A letter from the disabled person's physician on his or her official
letterhead explaining the nature of the disability and why special
assistance is needed for commuting on VRE trains.

The letter must be mailed to Virginia Railway Express
at the address below:

Upon receipt and verification, VRE will create a special fare exempt
flash pass for an attendant. This process usually takes 10 working
days from receipt.

An attendant fare exempt pass may be used only when the attendant
is riding with the disabled person using a valid ticket. The attendant
cannot have a disabling injury that negates the benefit of their being
an attendant. The pass will be valid through the calendar year and
can only be renewed at the request of the disabled patron. All passes
expire on December 31 of each year. To renew a pass for the next year
a new letter and request must be received by VRE no later than November
15 to avoid delays in processing.

What Do You Do When You Get To The Station?

After you have purchased your discounted ticket and arrived at the
station you are planning to depart from, make sure that you validate
your ticket in the validating machine on the platform. If
you require the use of the on-board wheel chair lift, board at the far
North end of the platform where you see the accessibility logo as the
rail car equipped with the chair lift will stop there. The conductors
will operate the chair lift. VRE also has visual public address systems
at every station. If you need any further assistance, our conductors
are always very helpful and available. Just make them aware of your
need.