Renew your library items

Help logging in

If you have any difficulties logging in or need help using the catalogue, please contact us by email:ask.library@derbyshire.gov.uk or tel: 01629 533444.

Accessing your library account online

Use the link in the information on other websites section to access your library account online:

If you have a purple library card, just type the number into the user ID box.

b_line and Gold Cards need to be activated at your local library in order to be used as library cards.

PIN

Your PIN is the first two digits and the last two digits of your date of birth. So, if you were born on 3 February 1970, your PIN would be 0370. You may change your PIN once you are logged into My Account by using the Change PIN option.

Renewals

Books and CDs can be renewed for three weeks.

All DVDs, with the exception of new features, can be renewed twice. An additional charge applies.

Audio books can be renewed for a further three weeks. An additional charge applies.

Requests

Items can be requested by visiting any Derbyshire library, by using our catalogue or by ringing the Library Information Service on 01629 533 444.

A request charge of 80p (50p concessionary) is charged for books and audio books. If we do not have the item in stock it can still be requested. A further charge of £5 will apply if we borrow the item from another library service in the UK or abroad.

Children receive free requests up to the age of 18.

All Derbyshire DVDs with the exception of new features, can be requested free of charge.