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Editor's Note: In part two of this blog series, we take a deeper dive into the recent Forrester Report, "The State of Digital Banking, 2016.". In the blog, we discuss the premise of leaders vs. laggards in greater detail as well as thoughts on the origin of the digital disruption in the financial services industry.

Editor's Note: In this blog, we discuss Nassim Nicholas Taleb's book Antifragile and how it relates to the financial services industry. As consumers become more connected than ever before, it's crucial that banks and credit unions evaluate the industry deeply and create digital strategies for long-term success, not just using what's new.