The staff is sorry to say that we are no longer retrieving lost accounts. For more information about this, refer to the latest Policy Regarding Lost Accounts. You may still follow the guide below to keep your account safe.

Losing Account Prevention1) Do not give your password away to ANYONE.Admins, global moderators, and/or moderators will never ask for your passwords in order to become a moderator, fixing a bug, progress in the game etc.2) Have a real and your own e-mail assigned to the account.3) Hide your e-mail in the profile (use Control Panel on Naruto-Arena)4) Don't change your e-mail to another if someone is telling you to do so.5) Do not use common names as a password, like your username, "naruto", "qwerty", "12345".6) Do not have the same password for both the account and the e-mail.7) Use strong passwords (for BOTH account and e-mail password). Check out Google to find out what strong password is.In short, have a decent length password composed of letters, capital letters, numbers, and symbols (such as !, #, _ or $). Example of a strong password: S!t4e_5R1Sz4#8) Note your password somewhere safe in case you forget it.9) Use anti-virus software and watch what you download.

Without a strong password, you are keeping doors to your home wide open. Without a secure and real e-mail, you are locking the doors but leaving a key in the lock. Without an anti-virus protection, the key is hidden but the window is open.

Examples of scammingMethod 1: Cheats/Glitch/BugBadMan123 says: I have a cheat that will make you a sannin! Just pm me your user and password and I'll make you one.EvilGuy6 says: I found this awesome bug where I can unlock anyone I want. Anyone want me to do it for you?

Method 2: ImpersonationsH4x says: Hi, I'm a mod on naruto-boards. I need "etc, etc, etc"G4metester says: Gametester here, I was just wondering if "etc, etc, etc"NB_Staff_accont: you seem your very good at this game would you want to be moderator, i need your pass to put it, and im gametesters right hand man and i look if some1 spam or something against rules so do you want. it takes only 20 min

At this point, they'll say they need your password for some odd reason. Whether it be "something wrong with your account", or "would you like to be a mod". Just by noticing that their names aren't what they're supposed to be, or checking their profile is a dead giveaway, but sometimes it's not so easy to spot. They can even pose as Moderator on MSN. It's easy to use a fake name/display picture/avatar/etc, so just be extremely cautious.

Method 3: PromisesBigJerk3 says: I'll rank up your account to anbu for you.KicksKittens4Fun says: I can unlock all the shippuden for you.

Then of course, they'll ask for your password. Not everyone who offers help is a scammer, but think before you trust anyone with your hard worked account.

This one is a bit more tricky. By changing your email to the one they give, they can use the "Recover password" option and get your password. They will then use this to login and steal your account. There's honestly no need to ever change your email, so don't do it if asked randomly.

Naruto-Boards Lost/Hacked Account PolicyWe regret to inform you that the number of lost and/or hacked accounts that we are asked to help with has reached a point where it is overloading the staff and we cannot feel obligated to assist with such issues any longer. Your accounts are your own responsibility and it is up to each and every one of you to make sure that you have a secure account.We apologize for the inconvenience, but returning lost accounts distracts us from more important duties and ends up taking up a majority of our time.

Credits:Topic made as a compilation of many topics about that matter.Betrayer - Losing Account Prevention part, Naruto-Boards Lost/Hacked Account Policy partKross - Losing Account Prevention part, Examples part, I've lost my account. What should I do now? partLeychance - Losing Account Prevention part, Examples partSlavik-sensei -m I've lost my account. What should I do now? part