I saw Vince Gill in concert. First time. I was pretty sure I’d enjoy the music, but I had no idea I’d walk away having learned something from a country music celeb about being a Trusted Advisor.

The concert was magical. Sure, the music was good (if you like country, and I will confess I do). Vince is talented, as is his entourage. But he created something with his band and his audience that turned a good concert into an extraordinary experience of community and connectedness. How? By how he was being: humble, self-deprecating, intimate, vulnerable, and totally transparent.

There were several bands listed on the playbill that night, presumably warm-ups for the Big Guy. At curtain time, a lone man appeared on stage, dressed in blue jeans and a T-shirt, and simply started playing guitar and singing.

I kept looking at the program, trying to figure out who he was. I also wondered why this guy was playing a song I recognized as Vince’s when the star himself would be on stage in an hour or so. Turned out it was Vince. All by his lonesome. No fanfare, no glitz – just showed up and started doing what he does best.

At one point he traded his guitar (for which he is known) for a fiddle. I don’t remember the song as much as I remember what he said as soon as it ended: “Boy, am I glad that’s over!” Everyone laughed, and he shared with us how he is a novice with the fiddle and always nervous about playing it on stage – especially in the company of one of his band-members who is very accomplished with the instrument. He told us that he hates how, due to some recent weight gain, it gives him a triple-chin.

Later, he introduced a song he wrote after his father’s death with a story about his father. He knows how to weave a good story, so that made a difference. But what really drew us in was the authentic and loving way he shared about the trials and tribulations of their relationship. We could all relate. There wasn’t a dry eye in the house at the end of the song.

I will remember this concert for years to come. Why? Because this country music expert created something magical for me and several thousand of my closest friends because of how he was being. And I, and you, and every other expert in the corporate world have available to us the ability to have the same kind of impact.

Forget about your decades of experience and advanced degrees – just for a moment. Put aside your To Do list. What possibilities are you going to create for your clients today out of how you are being?

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