Do Not Pre-judge Candidates with Stereotypes, Treat Them with Respect

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Han Wei, had gone for a walk-in interview for a production operator position. He was in a queue with other job applicants when a staff member observed that he was hearing-impaired. The staff member pulled Han Wei out of the line and then waved and signalled that he should leave the premises. There was no explanation, and Han Wei felt humiliated as he had to endure the many curious stares of the other job applicants in the queue. With Han Wei’s consent, TAFEP approached the employer to find out what happened.

On hearing from TAFEP, the management of the firm was apologetic over Han Wei’s experience. They explained that the staff at the walk-in application area had not been adequately trained and had unfortunately taken it upon himself to remove applicants who appeared unsuitable. Although they were unable to consider Han Wei as he lacked the experience and skills for their jobs, they understood the importance of fair employment and treating all job applicants with respect. The firm said they would remind their staff to be courteous and respectful of all job applicants who respond and make the effort to attend their invitation for walk-in interviews.