Welcome to Your IT Department

At Your IT Department, we are here to ensure that your IT systems are working as they should at all times. We know that a system failure in any business can have severe consequences, that’s why we’re on hand to provide our expert assistance when you need us.

Since 2009 we have provided a low cost, fixed price service for our customers, with remote IT support and on-site engineers troubleshooting critical issues alongside a package of regular maintenance and monitoring to ensure that issues are prevented before they cause problems to your business.

Our IT support services are tailored to help you – we don’t just offer generic solutions to all IT issues, we make sure that the work we provide is the best, most appropriate service for your business.

Whether you have an issue that requires us to work together with your own IT team, or you need us to take full control of the service, we have the skills, the people and the passion for providing whatever you need.

Why Outsource IT Support

Reducing Costs

According to a recent survey by Samsung issues with IT systems lead to an average of 2 hours of lost working time every week. That’s a cost of around £1,600 per employee, per year. The average salary for an IT Manager is £38,449 which doesn’t take into account recruitment costs, insurance, training, and tax. Managed IT Support provides a low priced, fixed cost solution and can save your business thousands.

More Time To Run Your Business

If you’re managing everyday IT issues yourself that’s time you are NOT spending running your business. Letting somebody else assist your staff means you can concentrate on growing your business.

Take Advantage of The Latest Technology

Whilst you may understand a thing or two about computers a Managed IT Support Provider lives and breathes new technology each day. Access to the latest hardware and software can provide a real competitive advantage for your business.

Increased Productivity

With the business owner free to concentrate on driving the business forward, the latest technology installed and functioning to its full potential and niggling IT issues a thing of the past your staff will be more productive, and a lot happier!

Why Your IT Department

Your IT Department was formed by Directors Lee Hewson and Simon Cox in Nottingham back in 2009. Lee and Simon had a simple vision; to provide a customer focused, efficient and high-quality IT Support service to businesses. Although the business has grown the vision remains the same.

Our Core Values are focused on providing the best service to our customers

Partnership – understanding your business

Flexibility – no long-term contracts

Service – fast, efficient and friendly

Development – asking for feedback and acting on it

Customer satisfaction is at the heart of what we do, our satisfaction rates for 2017 & 2018 to date can be seen below:

When describing our service this is what our customers say:

Our customer retention rate stands at 94.2%.

And here’s some recent feedback from our customers:

“Your IT support rang exactly when they said they would and dealt with my query effectively and efficiently – Thank you” Bev, Radford Care Group, Nottingham

Your IT also provide support with business telephony needs providing hosted VoIP business telephone systems, line and call packages and flexible sim only business mobile services.

We have satisfied customers in Nottingham, Derby, Leicester, Sheffield, Leeds, London and Birmingham. If you would like to know more, get in touch with our Nottingham head office today on 0115 7980 704 and we will be happy to help.

Quick contact Enter your details below and we'll be in touch

Happy Customers Video Testimonials

Your IT news From our blog

We’ve spent the past few months trying to explain that GDPR is not an IT issue. But we still get emails from customers that say things like “Can you explain how you will make us GDPR compliant please?” (not a direct quote but pretty close!). Firstly, to reiterate GDPR is NOT an IT issue,…