Customer Service

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IB offers 24-hour weekday customer service via regional Customer Service Centers located through-out America, Europe and Asia. While there's an agent always available to assist with your inquiries, answers can oftentimes be found quickest and without a phone call directly from IB's website and Knowledge Base. The list of Quick Tips below contains responses to the most common questions and answers to others can be found by entering keywords associated with your inquiry into the search engine above.

Select your local time zone from the drop-down list below to determine which Service Center is currently available to take your call. Calls received by a given Service Center outside local operating hours will be automatically routed to an available agent at another Service Center.

Calls to Interactive Brokers' Service Desks may be recorded for quality control purposes.

IBSM, InteractiveBrokers.com ®, IB Universal AccountSM, Interactive Analytics ®, IB Options AnalyticsSM, IB SmartRoutingSM and IB Trader WorkstationSM are service marks and/or trademarks of Interactive Brokers LLC. Supporting documentation for any claims and statistical information will be provided upon request. Any trading symbols displayed are for illustrative purposes only and are not intended to portray recommendations.

The risk of loss in online trading of stocks, options, futures, forex, foreign equities, and bonds can be substantial. Options are not suitable for all investors.

For more information read the "Characteristics and Risks of Standardized Options". For a copy visit http://www.theocc.com/about/publications/character-risks.jsp. Before trading, clients must read the relevant risk disclosure statements on our Warnings and Disclaimers page - http://www.interactivebrokers.com/disclosure. Trading on margin is only for sophisticated investors with high risk tolerance. You may lose more than your initial investment. For additional information regarding margin loan rates, see http://www.interactivebrokers.com/interest. Security futures involve a high degree of risk and are not suitable for all investors. The amount you may lose may be greater than your initial investment. Before trading security futures, please read the Security Futures Risk Disclosure Statement. For a copy visit http://www.interactivebrokers.com/disclosure. There is a substantial risk of loss in foreign exchange trading. The settlement date of foreign exchange trades can vary due to time zone differences and bank holidays. When trading across foreign exchange markets, this may necessitate borrowing funds to settle foreign exchange trades. The interest rate on borrowed funds must be considered when computing the cost of trades across multiple markets.