How many ways are there to say 'I'm sorry?' Well, it depends on your
language of apology. Just as you have a different love language, you
also hear and express the words and gestures of apology in a different
language. Best-selling author Gary Chapman has teamed with counselor
Jennifer Thomas to explore the different languages of apology and reach
a whole new audience with this easy to follow and quickly applicable
communication tool.

From The Five Languages of ApologyWhen our granddaughter Davy Grace was five years old, her mother
and father allowed her to spend a special week with her grandparents.
Karolyn and I were elated. The week was great fun. But one experience is
indelibly printed in my memory. Karolyn has a special drawer where she
keeps “stickers” for the grandchildren. Davy Grace, of course, knew
about this special drawer and asked her grandmother if she could have
some stickers. Karolyn told her that she could have three; any three she
chose.
An hour or two later, we began to see stickers all over the house. Davy
Grace had taken the entire sheet of stickers and placed them randomly.
Karolyn said to her, “I thought I told you to take only three stickers,
but you have taken the whole sheet.”
Davy Grace stood in silence as her grandmother continued. “You disobeyed
Grandmother.”
Tears cascaded down Davy Grace’s face as she said, “I need somebody to
forgive me.”
I shall never forget those words nor the pain which I saw in her young
face. My tears joined her tears as I embraced her and said, “Honey, all
of us need somebody to forgive us.”