JR-WEST Free Wi-Fi Service

SIM cards on sale

SIM cards are available for purchase aboard the Sanyo Shinkansen (some trains excluded between Shin-Osaka and Hakata) and at certain stores inside the station (7-Eleven Heart・in).

Accessibility

At JR-WEST, it is our aim to offer railway services with confidence to all of our patrons, including those who may be physically challenged. We strive to maintain our accessibility features and offer sincere support at all times. This web site offers information on how patrons with disabilities can use our stations and trains in addition to information on the development of barrier-free and other accessibility features JR-WEST actively promotes.

Etiquette at stations and on trains

Travel insurance for visitors

If an insurance holder falls ill or is injured while travelling as a tourist in Japan, then this insurance compensates the insured for the following:
(1) Cost of medical treatment
(2) Cost of necessary services such as arranging for a medical institution, interpreting on his/her behalf in either English, Chinese, and Korean during medical consultation/treatment
(3) Cost of cashless treatment
Provided that they receive such treatment and services in Japan.