1. instead of clicking on the link in the email, are you able to copy the link and paste it directly into the browser address bar? It could be the click-through that is causing the problem. Just a thought.

@simple-man BP’s default style for the Member and Group widget avatars have been superseded by your theme’s style where it changed the avatar’s width to auto in one area and in another area, changed it to max-width: 100%. You can add the following to the stylesheet of your child theme