Key Features

Automated Discovery

More than 180 out-of-the-box discovery patterns to offer reduced time to value and increased efficiency for your IT processes.

Single Point of Entry

Analyze data on all core IT processes through a single interface. The Universal CMDB Browser provides an easily accessible and high quality experience on tablets and all web browsers.

Configuration Management

See what's going on with your system configuration. HP Universal CMDB Configuration Manager (UCMDB CM) makes it easy for you to find out if change requests were accurately carried out and identify IT waste or standards drift.

Automated Services Modeling

Bring together all the data you need to support your CMS initiative. More than 30 out-of-the-box integrations can pull data from a variety of vendors to help you create a comprehensive solution.

Integrated CMS Solution

Increase service quality across your entire service management lifecycle with this integrated HP portfolio of CMS software plus worldwide services, enablement, and support.

Compliance

Ensure compliance with regulations and guidelines such as Sarbanes-Oxley by using Improved configuration management controls.

Understanding Configuration Management System

Integrate all elements of your system using a wide choice of out-of-the-box integrations for a comprehensive configuration management environment.

Get timely and up-to-date data about software, infrastructure, and applications configuration and their relationships across your systems.

Increase your efficiency by getting all the discovery information you need in one clean, easy-to-use interface.

Gartner: Critical Capabilities for Configuration Management Database

Gartner: Critical Capabilities for Configuration Management Database

Considering or investigating a configuration repository, a Configuration Management Database (CMDB), or IT service views? Read this Gartner report to understand what CMDB capabilities you need to build and maintain an accurate and current view of applications or IT services.

Looking for a Faster and Easier Way to Build Business Service Maps?

Leverage a comprehensive set of tools to collect, store, manage, update, and present data about IT services configuration items and their relationships. It includes Universal Discovery (UD) and a federated configuration management database (CMDB).

CMS Components

Reconcile data from multiple discovered and federated sources into one data set, and transform data into actionable information by using UCMDB Configuration Manager. Acquire and maintain application and IT infrastructure data for UCMDB by using Universal Discovery (UD) software and its rich, constantly updated content.

Use Automated Service Modeling—based on an entry point such as a URL—to invoke top down discovery of your service models. Store, control, and manage software and infrastructure components to simplify change control and avoid costly service disruptions.

After setting itself the goal of becoming the best IT-enabled bank, this European financial institution turned to IT Performance Suite to improve transparency, service quality, and time-to-market. It also mitigated risk, lowered costs, and ensured business continuity.

The HP solution enabled retailer Migros to support exceptional growth while maintaining high customer satisfaction levels by raising IT service quality. The company improved its service partner collaboration and reduced downtime of its in-store assets.