Cincinnati's mayor said the city failed in its response to the 911 call from 16-year-old Kyle Plush, who was found dead in his family's minivan hours after calling 911 for help

Published at 8:30 AM PDT on May 14, 2018

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The father of a 16-year-old Ohio boy who died after being trapped in a minivan asked authorities Monday why responding officers didn't get out of their cruiser.

Ron Plush also asked at a Cincinnati City Council meeting whether exact GPS coordinates existed for his son's location.

Plush promised to help improve the city 911 system but also said he would be asking difficult questions.

Plush found the body of his son, Kyle Plush, on April 10 inside the 2004 Honda Odyssey in a parking lot near his school nearly six hours after Kyle's first 911 call. A coroner says he died of asphyxiation from his chest being compressed. It is suspected that the foldaway rear seat flipped over as he reached for tennis gear in the back.

"Kyle will give us the strength and guidance to get the job done," Ron Plush said.

Mayor John Cranley told Plush he would receive written responses to every question and called the police report on the case incomplete.

Cranley opened Monday's meeting by saying the city failed in its response to the 911 call.

"In all cases we can do better, we should do better, we must do better," Cranley said.

Cincinnati police chief Eliot Isaac presented the results of an internal investigation before the City Council's law and safety committee, providing details of the 911 call and the police response. Among those:

The city's computer assisted-dispatching system experienced difficulties throughout the call.

Kyle's phone was in his pocket as he called, and he was using "Siri" caller technology to call 911. Kyle was not able to give back and forth answers to a dispatcher, and the phone disconnected his call.

Officers initially believed they were searching for a woman locked in her vehicle needing help.