The Agile Difference for SCM

The authors describe what they believe are the root causes of key differences between agile and traditional development and how they change certain assumptions SCM has about software development.

Should I be Worried About Agile Development?Agile development practices can significantly impact software development practices. Of course, any significant process change is, ultimately, a change in the organization’s culture. Underlying any cultural change is a set of values and beliefs that define and sustain the change in behaviors and mindsets. How will such changes affect us as SCM professionals?

Should SCM professionals be worried about agile projects running out of control?

Should agile teams be worried about SCM cramping their style and entangling them in red tape?

We describe what we believe are the root causes of some key differences between agile and traditional development and how they change certain assumptions SCM has about software development.

Should I be Worried About Agile Development?Agile development practices can significantly impact software development practices. Of course, any significant process change is, ultimately, a change in the organization’s culture. Underlying any cultural change is a set of values and beliefs that define and sustain the change in behaviors and mindsets. How will such changes affect us as SCM professionals?

Should SCM professionals be worried about agile projects running out of control?

Should agile teams be worried about SCM cramping their style and entangling them in red tape?

Our answer, hopefully, is reassuring to both camps. Agile software advocates push for lean, people-oriented, adaptable development processes. At an XP conference in London recently, one of us met both the wild enthusiasts fired up with XP fervor. The more cautious people were trying to find out what it was all about and leave with some useful ideas.

This represents the real world: though there are increasing numbers of "pure" agile projects out there, there is a much larger number of projects and organizations that are looking to introduce agile packages to their current development processes. Some opt for a revolutionary approach to introduce agility into the workplace. More and more, though, are finding that an evolutionary approach to adopting methods from the agile camp is what is going to have the widest applicability and success.Agile Software Development: What’s the Big Deal?Led by the popularity and success of eXtreme Programming (XP), and espoused by the same respected experts who introduced software designers to patterns, agile methods like XP, Scrum, and FDD have gained increasing popularity and notoriety! Agile methods emphasize people, and a lean approach to process and documentation. James Highsmith writes:

Responding quickly and effectively to change is easiest when we can minimize the following:

The cost of high fidelity knowledge-transfer between individuals

The amount of knowledge that must be captured in intermediate artifacts

The duration of time between making a project decision, and exploring its results to learn the consequences of implementing that decision (feedback and learning latency period)

Achieving agility hinges on reducing the time and also cost of effective communication. It’s also important to learn about the creation, transfer, and codification of executable knowledge.

Agile Development CharacteristicsOn the surface, most agile development practices are not new. These include iterative development, pair programming, refactoring, test-driven development, and others that have all been around in some form or another for at least a couple decades. Referring again to Highsmith, “What is new about agile methods is not the practices they use, but their recognition of people as the primary drivers of project success, coupled with an intense focus on effectiveness and maneuverability.”

For this reason, agile methods focus on the strengths of people and teams more than rigorous processes or detailed documentation. Projects employing the methods founded upon these agile principles and values share the following key characteristics:

Adaptive: plans, designs, and processes are regularly tuned and adjusted to adapt to changing needs and requirements (as opposed to being predictive)

Goal-driven: focus on producing end-results (tangible working functionality) in order of highest business value/priority. Agile approaches plan features, not tasks, as their first priority because features are what customers understand.

Beneath the agile hype lies an extraordinary challenge to previously prevailing notions of software development and economics. By relying upon intense collaboration, hyper-frequent feedback, and the principles of lean production applied to software, the claim is that agile methods are the lever that allows us to "move the world" by streamlining the traditional high cost of change curve.

Around 1980, Barry Boehm published data showing how the cost of change and rework appears to increase approximately tenfold for each software development phase which requires “rework” activities as a result of the change. Around 20 years later, while describing Extreme Programming, Kent Beck proposed that the exponentially increasing cost of change curve could somehow be flattened. He further speculated how different software development would be if changes could be made inexpensively without hindering quality.

If changes could be made quickly and inexpensively without degrading quality, it would mean that changes in requirements, even late changes, would not necessarily strike fear into the hearts of project managers and software engineers. Instead, such changes could be accommodated quickly and easily. Furthermore, the ability to do so could become significant competitive advantage.

Subsequently, Alistair Cockburn and Scott Ambler dispelled the myth that agile methods truly do flatten the cost-of-change curve. It is still exponential, but if development cycles and feedback-loops are kept sufficiently short and frequent, we could then tolerate the early end of the curve where growth is still nearly linear. Even if we can’t truly make the curve go from "fat" to "flat", we could, instead, make it go from fat to lean by striving for the aforementioned agile development characteristics.

Thinking "Lean" About Knowledge-CreationMuch of eXtreme Programming and other agile methods are focused on practices intended to reduce the cost of making changes. They do this with a focus on executable end-results that strive to eliminate redundancy and waste, while streamlining all other intermediate artifacts and activities.

Lean software development applies the principles and techniques of lean production to software development. The focus is on eliminating waste to maximize the throughput of the value stream and, at the same time, minimize latency-time for feedback and learning. Eliminating waste, while optimizing the flow of value, implies being able to see the value stream and to identify where waste is present and also what form it takes. According to Mary and Tom Poppendieck, the seven forms of "muda” (waste) in lean production map point to the following seven forms of software waste:

Extra/unused features (overproduction)

Partially developed work not released to production (inventory)

Intermediate/unused artifacts (extra processing)

Seeking information (motion)

Escaped defects not caught by tests/reviews (defects)

Waiting (including customer waiting)

Handoffs (transportation)

Again, these are predominantly minimized by relying upon frequent feedback and close collaboration to create closed-loop learning-cycles at all levels of scale throughout the development lifecycle. All activities are aggressively time-boxed and streamlined to minimize cycle-time. This is also used to eliminate or minimize all forms of software waste. The result is the following:

Minimal deployable releases

Minimal manageable iterations

Minimal meaningful models

Minimal marketable features

Minimal malleable designs

Minimal mergeable change-tasks

Minimal testable modifications

Minimal perpetual peer-review

These are briefly described below:

Minimal Deployable Releases

Release content is minimized to balance the impact of deployment and installation/upgrade against the amount of business value delivered.

Minimal Manageable Iterations

Iterations are kept short in order to minimize the opportunity for changes to their scope, and rapidly enable customer-feedback on tangible working results in the shortest time-span

Minimal Meaningful Models

Models are made as simple as possible to minimize intermediate artifacts while conveying the essential system metaphors, domain abstractions, and their important relationships.

Features are decomposed into the smallest marketable units of useful deliverable business value, in order to fit within short iterations and ensure critical functionality is implemented first.

Minimal Malleable Designs

Code is structured and refactored to be as simple as possible to minimize over-engineering, redundancy, and dependencies, while maximizing clarity, modularity, and encapsulation.

Minimal Mergeable Change-Tasks

Changes are checked-in and committed to the codeline as task-level transactions representing the smallest-feasible unit of working/tested functionality that won’t break the build.

Minimal Testable Modifications

Classes/modules and their methods/functions are developed in the smallest feasible increments of testable functionality, and then tested prior to coding the next increment.

Minimal Perpetual Peer-Review

Work is reviewed in very-small increments as soon as feasible after it is written (possibly even as it is being written) to minimize error detection and rework, and enforce coding standards.

The following Saturn-like diagram depicts the various levels of feedback-loops in effect for the above:

The Agile Lifecycle, Feature Inventory and Set-Based DevelopmentEquating partially developed/tested features with inventory, as Poppendieck does, is a new way of thinking for many. If all untested code, unimplemented designs, and partially elaborated use-cases are inventory, then they are depreciable assets whose value decreases over time, the longer it takes them to reach the shelf. Hence, software development should ideally proceed in a depth-first delivery fashion, small feature-set by small feature-set (rather than breadth-first-delivery like the canonical waterfall model).

Features may require paring-down so they may be completed within the time frame for the iteration. As a result, large features are broken down into smaller ones, with the most critical functionality developed in earlier iterations, and non-critical or non-essential features deferred to later iterations. Each feature in an iteration’s feature-set would correspond to the smallest-possible marketable unit of deliverable business value (a minimal marketable feature).In Nonaka and Takeuchi’s The Knowledge-Creating Company (the book that inspired the agile method known as "Scrum"):

The breadth-first-delivery waterfall resembles a relay race where each phase-specific role passes the baton (in the form of intermediate artifacts) to the next role in the assembly-lane (right after clearing the end-of-phase review hurdle).

The depth-first-delivery iteration more closely resembles a rugby match where all roles collaborate closely throughout the event and must dynamically adjust and regroup after each short-term win (or loss).

They then propose that it is possible to combine the best-of-both approaches and liken the result to "American football".

In the agile methodology space, the methods of FDD and Dynamic Systems Development Method contain visible remnants of more traditional methods and could perhaps correspond to the "American football" approach to agile-development.

Hyper-Frequent Iterations and Special RelativityIf in-progress software features are inventory that increase engineering lead-time for our time-to-market, it would naturally make sense to employ evolutionary delivery with short iterations that realize discrete, tangible working subsets of the most highly-valued, yet independently useful and usable, functionality.

Of course, iterative development is not new and pre-dates agile methods by at least a decade. If we look at previously existing data and trends regarding traditional waterfall-based and iterative development, most projects still employ either the waterfall or "V" model as their predominant development lifecycle model. This is in spite of the increasing popularity of iterative/incremental and spiral development models during the hey day of object-oriented programming and design in the late 1980s and early 1990s.

For those who were doing iterative development, many had their iterations last at least as long as what had previously been their waterfall-based development phases. A typical iteration was several months or several weeks long, with the basic waterfall or "V" model still applied to the phases within an iteration.

In agile development, however, iterations are typically much shorter, typically lasting between 1-4 weeks. When iterations last several days or a few weeks, the experience is dramatically different from iterations that last several weeks or months. The time-box compression is 4X-5X shorter (e.g., from one month down to one week or from 3-4 months down to 3-4 weeks). Phases that previously were at least several weeks or a month are now only a few days or, at most, one week.

At this short time-span, the boundaries between phases become increasingly blurred as greater cross-phase collaboration is emphasized. It becomes less statistically significant to look at the individual phases within an iteration than it does to look at the iteration, itself, as a whole. Such phase compression and collaboration dilation is reminiscent of the time-dilation effect of special relativity in the sense that:

The phase-based frame of reference for the waterfall view breaks down in the collaborative set-based frame of reference for the highly iterative view. Each perceives the passing of time and cost of change due to rework very differently from one another. Trying to compare them side-by-side is like trying to compare apples and oranges.

This changes the rules for how to compute/measure and communicate/report our results (be they the rules of Newtonian mechanics for summing velocities, or the rules of phase containment and the cost of change curve for calculating rework costs).

Microscopic Incrementalism: Continuous Integration, TDD, TBD and TLC

The time box compression and collaboration-dilation effects of agile development don’t stop at iteration boundaries. The relative size and duration of development features and tasks becomes smaller, as well. This is particularly true in an environment where continuous integration is practiced and the granule of change for a task-level commit may shrink from weeks or days to, instead, days or hours (or, perhaps, even shorter). This is the effect of test-driven development or TDD, upon task-based development.

The test for a piece of code is written before the code itself is written

Developers write only just enough code to pass the next test, and then rebuild and retest their code before trying to make any further changes

To avoid becoming out-of-sync with the current configuration of the codeline, developers try to integrate their changes with the codeline as soon as each change is coded, correct, and consistent (using workspace update and/or task level commit)

Coding is Designing, not Construction

Another important way in which agile methods differ from traditional waterfall-based methods is in how they regard the activity of writing source code using a programming language:

Agile methods view programming source code as a design activity: it requires creativity and innovation, and is collaborative and unpredictable in scope/schedule.

Waterfall-based methods view programming source code as a construction activity: it requires translation and elaboration of detailed designs, and should be straightforward and predictable in scope/schedule if the designs are specified in enough detail.

In most agile methods, the construction portion of the development cycle actually begins with the build. This is where compilers, linkers, and code-generators literally construct what is executable. Programming languages have evolved enough in the past 2-3 decades that modern programming languages like C++, Java, C#, Ada, and even many popular scripting languages (to say nothing of their available libraries and frameworks) are a quantum leap more expressive than the likes of machine-language, assembler, FORTRAN, and C.

Even the pseudo-code that was once considered the detailed design of yesteryear is no longer as high-level as the more popular modern programming languages in use today. The power of interactive development environments in the last couple decades makes coding even that much more like a creative activity that affords rapid-feedback.

Tracking Versus Control, and Current Configuration

If coding is regarded as a creative design activity (rather than a predictable construction activity), the expectation is that such activities should be less rigorously controlled and constrained than construction-activities. This is because they require greater freedom, collaboration and innovation. Anything that stifles or interrupts the productive flow of creative, collaborative work adds a great deal of friction to the development process.

Because of this, heavyweight configuration management environments that make developers wait non-negligible periods of time are considered detrimental to the health of an agile development environment. These waiting periods can significantly draw out checkout-authorization, the length of time necessary to present and approve all files to be modified prior to coding, protracted build-and-test cycles, waiting for a new baseline to be promoted for use, etc. Tight controls would be relaxed considerably, so that sufficient tracking and auditing could still take place while still allowing for the rapid, full-cycle closed-loop feedback that agile development mandates. Development will typically want to use the most recent working and tested state of the codeline rather than wait for a formal build and baselining activity that takes as long to baseline as it takes to complete a multiple development tasks.

Agile development will require what it deems the true construction portion of software development (namely build and test) to be as automated and integrated as possible so it can be executed as frequently and as quickly as possible. Development would be able to use the current configuration (latest baseline plus approved changes) as the basis for each development task. Additionally, rigorous build/test criteria would be allowed prior to each task-level commit, in order to preserve codeline integrity and stability while still enabling rapid integration and test feedback.

Key Agile Practices and Their SCM Implications

What are some of the key agile practices that organizations look to introduce? In a recent article, Peter Schuh identified a number of ways to add some agile without going to extremes:

Automate and share the build process

Implement a test framework and start writing unit tests

Adopt a continuous integration process

Plan and deliver in short iterations and small releases

Identify and collaborate with your customer

Manage your test data, don’t let it manage you

Embrace collective ownership and share code

Let’s examine the impact that each of these has on SCM.

Automate and Share the Build ProcessThe build process is a core part of SCM. The fundamental SCM principles that apply are to always deliver a known reproducible build from a clean environment. This has a tendency to lead to a build master or build team producing the golden build and, thus, becoming a major bottleneck.The agile recommendation is to make it easy for everyone to build the system at the push of a button. This saves time:

It frees programmers from repetitive and mundane tasks

Reduces time spent chasing down compilation and convergence issues

Reduces dependencies and bottlenecks, as people won’t get called back to fix the build

Continuous Integration

A presentation and demonstration of a continuous integration framework at the recent BCS CMSG event demonstrated the advantages:

Improving quality due to much more immediate feedback of integration problems

Improved speed as it is done so often, problems don’t lurk unnoticed

Manage Your Test Data

There are various methods for doing this, including one called ObjectMother. If you have any form of database, then you will need to address this issue. The pain of updating a test database to reflect the production database tends to increase the likelihood that they will drift out of sync, thus leading to a variety of errors that really should be caught much earlier. The SCM implication is simply that test data and the resulting frameworks need to be version-controlled along with the code.

Embrace Collective OwnershipCollective ownership both reduces the risk of the key team member falling under the bus while also improving quality through practices such as paired programming. It diffuses knowledge throughout the team and avoids isolated silos of knowledge.

This may also encourage a matching SCM attitude that everybody does SCM on a project. Thus, the SCM person needs to become a focused contributor to the team rather than an enforcer. (S)He should not just do SCM, but also code, etc.

In our experience, this makes for a more enjoyable job, but we've come across quite a few SCM people who like to sit in their \dungeons making occasional forays out to frighten the natives a bit. Being "in the trenches" will also highlight the appropriate automation necessary to make things faster and easier.

Another related aspect of this is the need for the team to become fully conversant with SCM and comfortable with their tool and how to do things like branching and merging, which many are somewhat reluctant to do. Perhaps this is due to too many bad experiences in the past. This is where we can break down some of the barriers between SCM and development.SCM Concerns for Agile DevelopmentThere are some areas where agile proponents view SCM with suspicion, and consider the activities to be high ceremony and low value. Let us consider several of these of these.

What about the Cost of Deployment/Upgrade?The flattened cost-of-change curve is all well and good when dominated by the cost of making development changes. But what if it is dominated by the cost of deploying and upgrading a change? Let’s suppose that it’s easy to make the change, but expensive to deploy it to every applicable instance of the software stored on an end-user’s device? This might be the case if:

There are corresponding hardware changes required with the software change.

The system is a highly available one and there is an associated system down time where the system cannot be available for all or part of the upgrade.

The system is deeply tied to and/or used for significant business process workflow or decision-making support, and an upgrade/downtime requires new training to be developed and users to be re-trained.

In each of these cases, there are no easy answers. We can try to apply lean thinking and agile principles to mitigate the risk and rework for such events, but that may be the best we can do.

What About the Cost of Unforeseen Feature/Requirements Interactions?Working in microscopic increments may be swell! In theory, I can see that the smaller the change/ feature/iteration and the tighter the feedback loop, the smaller the rework associated with any such task/feature/iteration. There is no code that is more adaptable than no code (code that doesn’t exist yet).

Isn’t one of the main purposes of up-front requirements, analysis, and design, though, to be able to anticipate what would otherwise have been unanticipated impacts of certain requirements upon other requirements and also to avoid having to rework the architecture because of such last-minute discoveries? By developing features in business-value order rather than impact/risk-driven order, aren’t you basically rolling the dice that you won’t have to scrap something major and rework it all over from scratch?

In theory, the answer to the above question is yes. In practice, though, it is rare, provided that your team is very disciplined about doing aggressive refactoring and dependency management in even the smallest possible increments of change:

If refactoring and integration and testing are rigorously and ruthlessly performed at the fine-grained levels of minimal mergeable tasks, and minimal testable modifications, then you should be able to realize the benefits of emergent design.

If you don’t have enough discipline to do it so thoroughly and frequently, you may need to make a trade-off by doing a little bit more up-front requirements and design (which FDD does, for example).

In the agile world, developing a fully executing system is a holistic Gestalt approach in which the whole is greater than the sum of its parts. In the traditional SCM world, many of us have grown accustomed to a more separationist assembly view in which we believe that the whole is exactly the sum of its parts!

We like being able to separately isolate the changes for each feature, fix, and enhancement so that we can back it out if it breaks, or propagate (merge or reintroduce) it to one or more other projects or project variants, or to a remote geographical development site.

We may prefer to be the ones doing the building/merging rather than having developers attempt it themselves (particularly for a remote site). This is sometimes called an integrator-pull model of integration, as opposed to a developer-push model of integration.

We may prefer that each development task be based off the latest stable development baseline instead of the off the latest and greatest state of the codeline, which might not be baselined.

Fortunately, there are ways to accomplish the same objectives without requiring the same old methods, though some compromise and trade-offs will be necessary. Few people like having to do multi-project, multi-variant, or multi-sited development and having to support them concurrently. If you really and truly can get away with having only 1-3 codelines, then challenge yourself to do so. After, do whatever it takes to stay that way.

If you cannot avoid multi-project, multi-variant, or multi-site development, then:

Use the mainline pattern and maintain a codeline for each concurrent release that must be actively supported.

If time zones aren’t too far apart and WAN/LAN performance isn’t an issue, have remote sites use the same central repository rather than a replicated/mirrored repository. If they are too far apart or if network performance is a problem, then use a site-specific integration branch and have it merged to (and updated from) the master integration branch as frequently as feasible.

You can still use daily or nightly (or more frequently) automated builds to verify the stability, consistency, and reproducibility of the development codeline. This also works for site-specific codelines.

Use continuous update with private-branches or task-branches to group together multiple tasks for the same overall feature/fix so that they can still be easily propagated to other codelines while at the same time staying reasonably up-to-date. Don’t forget to propagate fixes from the older (least evolved) codelines that need them to the more recently (and more evolved) codelines.

Use task-level commit and task-based development (TLC and TBD) and appropriate pre-commit entry criteria to ensure that the tip of the codeline always corresponds to the current configuration (the last official baseline plus latest approved changes). Even if it’s not a baselined development configuration, if it is a true current configuration, then it’s good enough for development as long as it is still identifiable, correct, consistent, reproducible, and auditable.

Collaborate with the development team from the very beginning to ensure their builds are as clean, automated, and reproducible as possible, and that the codeline policy is enforced (preferably self-enforced).

Change Tracking and Story Cards

Tracking and reporting the status and content of requests and changes across many artifacts and activities can be extremely unwieldy. We often require sophisticated tools to assist us in this complex and tedious endeavor. Agile approaches strive to minimize the number and size of non-code artifacts that are created. Fewer artifacts and documents mean fewer items to tracked, with less effort and complexity to track them.

XP teams use physical story cards for project planning and status reporting, whereas in traditional software development, tools such as defect trackers are used to track defects electronically and provide workflow, etc. Tools bring the advantage that requirements/changes/defects can be tracked, reported and versioned rather easily to those not in the immediate physical proximity the information radiator (the wall or whiteboard showing the story-cards and progress charts).

In the case of XP, its proponents say index cards are preferred in favor of tools. Their physical limitations force developers and customers to keep things short and simple, and physically associate a request, its corresponding requirements, and its tests with the same physical artifact (in XP, the customer acceptance tests are the detailed requirements). Scrum and other agile methods appear to be less insistent upon the use of index cards and less resistant to the use of tools (such as spreadsheets or change/request tracking systems).

Most experienced change and configuration managers would gasp at the seemingly low-tech inefficiency of index cards as means to track and report conformance and status. At the same time, it is hard to combat the efficacy of index cards to engage customers in a more participative and collaborative dialogue for eliciting requirements and drawing simple diagrams.

And yet even the simplest of spreadsheets and tracking tools provides a mechanism for fast and easy reporting, querying, searching, sorting, as well as for real-time dissemination across the project’s organization and stakeholder-sites (not to mention affording more efficient and reliable storage, record retention, archival, and retrieval/recovery). Keeping stories in a tool also lets you apply a simple workflow see how the work is progressing.

The reality is that it doesn’t have to be an either/or choice. By keeping things as simple as possible and remembering to prefer face-to-face interaction over face-to-machine interaction, the right amount of process using a simple and smart tool can yield the best combination of increased productivity and better coordination. The bottom line is to do what you know works for you and to keep it as simple as possible, applying the principles of lean developmentevery step of the way.

What Happened to Traceability?Don’t you still need traceability? Even if you don’t use it to assist with impact analysis or estimation, don’t you still need traceability to ensure your software conforms to its promised functionality, or to ensure compliance with contractual or organizational standards that require traceability? Right you are! Even in a low-formality, high-discipline method like XP, traceability for specification conformance is ensured by having a mapping between story-cards and their corresponding customer acceptance tests. In the case of XP, the written customer acceptance test is the formal requirements specification, and is written on the back of the same index card as the user-story (high-level use case description) was. Plus, the story-card eventually indicates the estimate, the release and iteration, and completion date (so it is also used for status accounting).

For other agile-methods besides XP, it is more common to see the use of simple tracking tools. Here, too, it is very easy (and exceedingly common) to capture planning, estimation, and completion status. Plus, change-requests typically have a unique name/identifier associated with them that is easy to reference from a use-case and/or a test case (and vice-versa) as well as with a checkout/checkin in the version control repository.

Those are some basic ways of capturing request-level and task-level traceability that are minimally intrusive/invasive and impose low-friction on the development team. If more formal traceability is mandated by contractual, organizational, or industry-imposed standards, then keep in mind the following tips for making traceability and documentation as lean as possible:

Encapsulation and modularity: If we do a good job of applying encapsulation and modularity to achieve separation of concerns and minimize dependencies, then it becomes less necessary to trace to fine-grained levels of details because odds are that impacts will be localized at the encapsulation boundary of the use-case, package, or class: anything that impacts one element of a well-encapsulated entity will likely impact many elements internal that entity and little of no elements external to that entity. This means it can be sufficient to trace only to the coarse-grained level of features/use-cases and classes/modules instead of their individual requirements/routines.

Documentation and locality: The principle of locality of reference documentation states that, "The likelihood of keeping all or part of a software artifact consistent with any corresponding text that describes it is inversely proportional to the square of the cognitive distance between them." In other words, out of sight, out of mind! We can apply this principle to help minimize traceability and eliminate redundancy by using fewer artifacts and decrease the distance between related pieces of information in several commonly practiced ways:

We feel that the traditional and the agile camps need not fear each other. SCM can be relatively easily implemented in agile processes without removing the agility, while still providing that bedrock of security that more traditional methods prefer. This requires adapting of the methods implemented, while remaining true to the basic principles of SCM. We would define Agile SCM as the pragmatic application of sound CM principles and practices in accordance with agile values while using lean thinking to serve the needs of the business!

About the author

Brad Appleton is an Agile Development leader, coach (Scrum, XP, Kanban, DAD, SAFe, LeSS) and ALM/SCM/DevOps solution architect at a large Fortune 100 company. Currently he helps projects and teams scale. adopt and apply lean/agile development methods. and Agile ALM/SCM/DevOps practices and tools. He is coauthor of the book Software Configuration Management Patterns, a columnist for the CMCrossroads and AgileConnection communities at Techwell.com, and a former section editor for The C++ Report. You can read Brad's blog at blog.bradapp.net.

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About the author

Robert Cowham has long been interested in software configuration management while retaining the attitude of a generalist with experience and skills in many aspects of software development. A regular presenter at conferences, he authored the Agile SCM column within the CM Journal together with Brad Appleton and Steve Berczuk. His day job is as Services Director for Square Mile Systems whose main focus is on skills and techniques for infrastructure configuration management and DCIM (Data Center Infrastructure Management) - applying configuration management principles to hardware documentation and implementation as well as mapping ITIL services to the underlying layers.