Guidance on getting the best out of ePortfolios

General information on NHS ePortfolio

The NHS ePortfolio has a YouTube channel which offers guidance on completing sections - these are useful starting points for trainees whose Colleges use the NHS ePortfolio, but can be of use for others looking for general guidance. The following Colleges and Faculties use the ePortfolio.

Guidance on Improving Feedback and Reflection to Improve Learning

The Academy of Medical Royal Colleges has produced this guidance for trainees and trainers which will be helpful in completing your ePortfolio and in giving feedback to colleagues. It is a really practical and useful guide and well worth a view.

Advice on using e-Portfolios

1. Keep reflective notes, as fully anonymised as possible. Other practitioners, patients, parents and staff should not be named or be readily identifiable from the information you provide. For example, instead of referring to patient Jane Smith, refer to them as patient X. Never include the patient ID number or name. Avoid including date of birth (if necessary refer to the patient’s approximate age), addresses or any unique condition or circumstance of that patient which may allow someone to identify them when used in conjunction with other information they have access to. Occasionally it will be unavoidable as the condition of a particular patient will be unique, but try and minimise the patient identifiable information that you provide.

2. Word the reflective notes in terms of:

Brief Description: what are you reflecting on? Outline the circumstance in general terms. Ensure that you anonymise data. You can describe a situation without including identifiable data. For example use ‘patient x’ or ‘Dr S’ instead of names or patient numbers.

Feelings: what were your reactions or feelings to the event in general? Try not to be judgemental, both to yourself and others, particularly when your reactions and feelings are still raw.

Evaluation: what was the outcome? What was good and could have been done differently about the event?

Analysis: what have you learnt? What steps will you now take on the basis of what you have learnt? – This is the most important section and will allow the other sections to be brief, generic and unidentifiable. This section will demonstrate both the learning outcome and reflection.

Take advice from a senior, experienced colleague when writing reflection about cases that may be contentious or result in an investigation

3. Most importantly, e-Portfolios are an educational tool and not a medical record. It is important that trainees and trainers continue to participate openly and meaningfully with the appraisal process by continuing to use e-Portfolios for genuine and detailed reflection that adds value to learning. However, this should be done without including patient identifiable or personal data.

In the event you are referred to the GMC (a rare event, but more likely than a criminal prosecution), they will want to see evidence of reflection. Good reflective learning will support you. The GMC requires you to practice reflection in Good Medical Practice. If you are unfortunate enough to be involved in an incident with a serious outcome, it is helpful to set out the narrative on paper immediately so that the events are recorded while still fresh in your mind , but formally documented reflection is probably better done after some consideration.

Over emotional reflections, written in the heat of the moment should be avoided, as should criticism of others or discussion of personal differences.