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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

I have just returned from a two night stay. I went with my family and we booked three rooms, all of which were on the third floor and all lovely spacious rooms and well decorated . We were upgraded and this room was especially spacious...More

This hotel is in a great location. The staff are lovely, the ambience is great but it desperately needs a refurb. We've stayed several times and the property is getting increasingly tatty - chipped paintwork, tatty carpets, tired bathrooms. It's such a shame because it's...More

2 Thank GuildfordJellyfish

Response from Laurence_Beere, Owner at Queensberry HotelResponded 14 March 2015

Dea GuildfordJellyfish,
Thank you for the very positive comments that you made in your recent review of The Queensberry. We are always delighted to know that our guests enjoy the service the team provide and the character of our hotel.
With regard to the upkeep...More

We stayed at the Queensberry on the 28th of Feb for two nights.
My mother and I have remained loyal to this hotel for the last five years and have spent around £6000 on one and two night stays over that period.
As usual we...More

5 Thank LondonHoneysuckle

Response from Laurence_Beere, Owner at Queensberry HotelResponded 14 March 2015

LondonHoneysuckle,
Thank you for taking the time to write the above review. Whilst we fully understand that your mother was upset at the damage that was caused to her car I feel that your comments are unfair and do not reflect what happened.
First of...More

Very stylish and comfortable room with all you need plus a great bathroom with large bath and rainfall shower. I had a 'classic' double room which was fantastic with a great view of the city. The staff were all incredibly friendly and attentive and the...More

I stayed here with my daughter for a short break. Parking was simple and we were welcomed and shown our lovely room. Enjoyed a glass of wine in the pleasant garden before eating out in the evenings. Well positioned to walk to main attractions. Recommend.

Dear Charlotte,
We offer valet parking at a cost of £14 per night. When you arrive, double park in front of the hotel with you warnings on and we will come to help you with bags and take care of the car.
The Queensberry team