About the Charges and Credits on Your Statement

Water & Sewer Billing Rates

1 water unit = 100 cubic feet or about 748 gallons. For each unit used, there is a charge of $3.53 per unit of water and $3.68 per unit of sewer. A monthly fixed charge is billed for both water and sewer based on meter size. See Rates The sewer rate includes the operational and maintenance costs for the sanitary sewer system.

Water Meter Codes

Estimated Bills

When an actual meter reading is not obtained for your account, an estimated bill is calculated based on how much water was used at the property in the past. The department attempts to read the meter at least once every 3 months or whenever there is a change in customers. Water service may be turned off if the department is prevented from reading your meter at least once every 3 months.

If the read code on your bill is "EST," call (612) 673-1114 to schedule meter service.

QUICK LINKS

Accessibility: For reasonable accommodations or alternative formats, contact 311. People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000. TTY users can call 612-673-2157 or 612-673-2626.