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measuring impact

OK, so your library is one of the 7 Wonders of the Modern World. Now how do you prove it to your funders and your community? Evaluations and metrics! Or maybe you’re a little more humble and you want a better sense of your library’s strengths and weaknesses, or you want to know whether you’ve done what you set out to do with a particular service or project. How do you find out? Evaluations and metrics!