WorkSite Support has released a critical update for WorkSite Communication Server (WCSE) 9.0 SP1. CSAR-2021v2: WCSE 9.0 SP1 Update 1 Applying this patch is strongly recommended for all customers who are using WCSE 9.0 SP 1 Update 1, with or without any intervening CSARs. The critical issue addressed by this patch is NT-46061: potential data loss or corruption of…

Top Feature in Update 5 for FileSite, DeskSite The WorkSite desktop clients Update 5 provides a particular new feature which has been requested in several DMS deployments we’ve done: the ability to pre-set, and remember, any tab on the Document Preview Pane. Why is this useful? Regardless of training, I’ve found that people who are new to DMS never…

Adapt your testing Look for families of bugs Is the fix worth the risk? Adapt your testing Revise the thoroughness of testing up or down depending on the actual quality being delivered. If every revision reveals a new problem, or breaks something that worked earlier, you must be very diligent in testing top to bottom…

Now for something rather different – video blog via our partner ii3: why you should plan your upgrade to WorkSite 8.5 or WorkSite 9.0. Verity (and Vivisimo) are reaching end-of-life as far as iManage is concerned. No support for some new acrobat formats. The time has come to upgrade. 8.5 requires a reinstall of your…