Skills

For any industry, any use case

Our clients are able to automate up to 80 percent of all chat conversations within a month of deployment, while the Jenny SmartLayer provides live agents with intelligent suggested answers enabling significantly faster response times.

“Working with the GetJenny team and solution has been very flexible. With the help of their solution we have been able to offer a 24/7 first contact service fully automating 40% of incoming questions. We are happy with the results and are excited to expand our collaboration in 2018 with added skills and integrations.”

Ove Uljas

“Using the Jenny chatbot solution, which we named Emma, we have been able to automate above 60% of repetitive customer service questions. Using the Jenny Web User Interface our agents are able to easily update and maintain the chatbot as needed.”

Asko Mustonen

Head of Robotics, If

“With only 6 weeks from kick-off to go-live we were able to automate over 60% of chat conversations in Slush 2017 using the GetJenny technology. Chat conversations handled by our staff reduced by 51% while overall chat volumes increased by 55% compared to previous year, thanks to being able to offer a 24/7 service”

Venla Väkeväinen

Operations, Slush

“Ourchatbot, Helmi, answers the most important questions automatically allowing our customer service agents to focus on more demanding tasks.”

Riitta Pulkka

Customer Relations Director, HOAS

Ready to let Jenny help your team?

GetJenny helps customer service people focus on tasks that require life experience by enabling companies to quickly and easily teach, deploy, and maintain human-directed AI to instant messaging on live chat platforms.