Frequently Asked Questions

Can you accommodate International customers?

Yes, better than anyone else in the industry. We have production facilities, installation crews, and customer service teams in the US and Europe. We also have extensive international cultural experience, which makes us a better, easier partner to work with.

What are the capital requirements to open a business?

On average, our clients are raising 1.0 to $1.5 million to open their parks.

What is the minimal ceiling height?

ASTM F2970 requires 17 feet of clearance from the floor to the lowest obstruction.

What is the minimum population size to open a trampoline park?

While each park owner must focus due diligence on the unique demographics of their intended population center, the standard target for 20k ft2 buildings is 500k people.

What is the minimum and maximum building sizes I should consider for an indoor trampoline park?

Our smallest build was 12,000 square feet with a 1,000 square foot mezzanine, while our largest build was 40,000 square feet. Both business have been successful from inception.

What is the optimal building size?

The average building is in the 25,000 square feet, and we feel the optimal size is 20,000 to 30,000 square foot range.

What is the optimal trampoline to building ratio?

Many people feel that they need to “maximize” their floor space. This is not true, but an operator does need to achieve the highest revenue per square foot, as a retail operator. We have seen build ratios ranging from 45% on he low end to 60% on the high end. Both extreme were successful, but their approaches to the business were very different. Please contact TUI for more information.

What is the time frame for trampoline equipment delivery?

Depending on the size of the park, production typically takes 2-3 weeks. From that point, we can rush shipment to a park, store the park for a short period of time, or stage shipments.

Do you offer installation management?

Yes, a TUI Professional Supervisor will be on-site for the duration of your install.

How long does it take to install trampolines?

12,000 square feet of trampolines takes 20 days.

Does your company offer a final inspection if we install your equipment?

Yes. Every trampoline park is provided with a Document Library that includes all the documentation you will need for your park – certifications, final inspection, manuals,warranty, contract, etc.

Can you help us in training our staff?

Yes. We provide a maintenance manual and training on-site at the end of an install. We also offer risk management and operational manuals and training services.

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