Products & Services

Overall rating
from
6 customers

Rang office quoted £45 to leeds Bradford airport on approach driver wanted to drop me off on road near airport
Wanted a extra £3 to take me to airport
Travelling on my own at 5.ooam found this intimidating

One star just so I can write the review. Now back from my holiday, the one I nearly didn't have thanks to you. Booked an airport pick up a few weeks before. Checked the booking at the office two days before and still nobody turned up! 6am on a Bank Holiday Sunday morning trying to deal with the guy in your office who kept telling me he was trying to wake someone up/speak to someone/sort it/call me back. I kept having to ring him back. Finally you sent Action cars to do the job (I understand this has happened several tomes) and we set off an HOUR late. Luckily I book pick ups to arrive at airport three hours before my flight to allow for accidents otherwise I would have been several thousand pounds out of pocket. I will be writing a formal complaint and I expect a full explanation of what happened. You caused untold stress for me and exacerbated an existing health condition with your shameful, shoddy service. I would strongly recommend others give your company a wide berth.