Fix USB Hub Not Working in Windows 7 / 8 / 8.1 (Solved)

How to Fix USB Hubs Not Working in Windows 7, 8, 8.1, XP and Vista (Solved): USB hubs can be a great way to extend the USB connectivity ports on any laptop or desktop. Different USB hubs comes with different numbers of ports, and are usually available in two versions – USB 2.0 and USB 3.0, and you can insert such a hub in any working port of your computer or laptop, and extend that into several ports. It’s one of the accessories that comes in handy for all the computer users who have the habit of using lots of USB powered devices on their computer systems.

USB Hub

Anyway, in relevant to the discussion here – I recently bought a Transcend TS-HUB3K USB 3.0 powered USB hub that comes up with 4 high speed ports, of which one can be used as a power source to charge your smartphone or other mobile devices as it provides an output current of 2A. I’ve been using it without any issues for quite sometime now, but today – when I tried plugging in my gaming controller to it, it was not working and the LED light was also not working. And I’ve read in many computer forums about many users facing the same issue with their USB hub devices. So, I tried all the things I could to get it right and finally fixed it. So, if you’re facing the same problem with your USB hub, then read on – one of these solutions might work out for you:

Fix USB Hub Not Working Issue (Solved)

(1) It often occurs if the USB hub is not provided with the sufficient amount of power it requires. So, if your USB hub comes with a power adapter, then try connecting the hub to power – it might work for you. Additionally, you can try removing any plugged devices from the hub to see if it is an issue of low power. If your USB doesn’t have a power adapter, maybe you can try connecting your laptop to power – this might work for you as well.

(2) USB driver not installed or outdated: This might happen if you don’t have the required driver installed on your PC or laptop. So, if your USB hub came with a driver CD, then make sure to install the driver first, and if it doesn’t have a driver CD, then search for the appropriate driver along with the model name of the devices. Get it installed, it might get mixed. And again, you try updating the driver of the the device. To do so, go to – Control Panel >> Device Manager >> Universal Serial Bus Controllers and then right click on the device (usually labeled as “Generic USB Hub”) and then click on “Update Driver Software“. That’s it, if it works for you, let us know in the comments.

(3) And the last method you can try, and the the one that fixed the problem for me is to make sure if you haven’t allowed the computer to save power by turning off the USB hub. To do that, go to Device Manager like you did in the second method, right click on the “Generic USB Hub” option, and then go to “Properties”, select “Power Management” from the menu tab, and make sure that the “Allow the computer to turn off this device to save power” is not selected. If it is, then unselect it and save the changes. That’s it, let us know if it worked for you!

If none of the above methods worked for you, then it is possible that your USB hub has probably been damaged. Or if you know any other method that worked for you to fix this issue, then please let us know in the comment section below so that it can be beneficial for our readers and the users facing this problem with their USB hubs. And please share this post with your friends and on your social profiles if it helped you! 🙂

I'm Bhargav, a complete tech savvy and a gadget lover. I'm an Android and a Windows user. I love exploring the world of technology, and often write tech & software related posts that helps other users. I also administrate this blog and make sure that everything posted on this site helps the readers. Keep reading :)