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hi
contact your jeep dealer as there was a recall for the grand cherokee heated seat pads as some of them heated to much and set the seat on fire... they will replace them free off charge.
hope this helps

It could be a fuse or possibly a burnt element altho Ive never really heard of one doing it on both sides at once when it was an element.There is a reset button on some under the hood on the drivers side I believe.

I had the same issue with my 2004 XUV on the drivers side. Noticed that a "spot" was hooter than normal right before it quit. The seat heaters are basically a simple wire coil that is laid between the upholstery and the padding. The back and seat units are independent but operate off the same switch. If you are somewhat mechanically inclined, this is not a difficult fix, you just have to be patient and careful. Mine was a year ago and I think the replacement part from GM Parts Direct was less than 50 bucks. The dealer wanted over $300 to fix it. If you want me to walk you thru it let me know.

Likely, the heating element in the seat has failed. The reason is simply that the drivers seat is in use more than any other seat in the vehicle. You can check continuity of the element with an ohmeter across the seat side of the heater connector. Check for power at the harness side with a volt meter. If there is power but no continuity, heater element has failed. Personally, I'd probably just live with it but you can either attempt to install a new heater element or if you can find a similar seat in a salvage yard, just buy it and put it in! (whole seat probably costs less than the element!!!