Differences of Promotional Flexible Tickets

No cancellation/refund transactions are conducted; only the taxes collected are refunded. (BSU* and fuel fees will not be included within the scope of tax refunds.)

If cancelled up to 12 hours before the flight, all charges except for the Ticketing Service Charge are refunded.

In the event that tickets are cancelled within 12 hours of the flight, the ticket (seat) charges are refunded with a 30% deduction. (Including taxes, excluding BSU)

No tickets are refunded after the flight. Only taxes are refunded.

Change

No change of reservation and bookings are permitted.

In the event that changes are made up to 12 hours before the flight (reissue) the price difference calculated is either collected or refunded.

In the event that changes are made within the last12 hours before the flight, 30% of the ticket price is collected and the price difference calculated for the reissue procedures is also collected or refunded.

Tickets cannot be reissued after the flight.

In the event that there is an increase in the reservation class and/or range group of the reissued tickets; a 10 TL Ticketing Service Charge will be collected in domestic flights.

Option Period

Tickets must be bought within a maximum of 24 hours before your flight.

Options are granted until a maximum of 12:00 on the 5th day before the flight, for all reservations made at least 6 days prior to the flight. Options are granted until a maximum of 12:00 on the next day, for all reservations made between 5-4 days prior to the flight. A maximum of 5 hours of options are granted for all reservations made between 3-2 days prior to the flight.