MY NET CONNECTION ISSUE WAS SOLVED BY YOUR TECHNICIAN OVER PHONE. BUT IT HAS TAKEN 11 MINUTES. WHICH COST ME RS,12/- AS I CALLED YOUR HELPLINE NO.02240629629. YOUR TOLL FREE LINE WAS BUSY . THERE SHOULD BE SOME OTHER ALTERNATE NO. TO RESOLVE SUCH ISSUES. CUSTOMER SHOULD NOT FINANCIALLY SUFFER AS WE ARE ALREADY PAYING THE BILL. \