Production, support, and deployment of new projects for storage and Virtual Environment needs.

Network Support

Fulfills on-call duties for ITS emergencies outside of Firm business hours.

Maintains awareness of all ITS problem situations and informs ITS management when necessary.

Evaluates and recommends new software and network performance enhancements that will increase or improve the capabilities of the network in order to provide new levels of service to clients and end users in the office and also provides a competitive edge for the Firm.

Provides highest level of internal technical support and assistance to other firm-wide Information Technology Services personnel as part of the Finn problem escalation procedures.

Develops and keeps network and other network-related documentation current, accurate and available for use by other Information Technology Services personnel.

Develops proper documentation and recommends efficient procedures for use by Network Administration.

Provides updates to assigned supervisor and other ITS management on status of currently assigned and scheduled activities.

Completes other duties, responsibilities and technical projects as may be assigned by ITS management.

Professional Conduct

• Establishes and maintains effective working relationships with legal and administrative personnel though the firm as well as clients and outside vendors.

• Maintains high ethical standards and strict confidentiality of all information on the network.

• Recognizes the importance of effective client service and presents.

• The ability to work as a team player both within ITS, and with our customers in the rest of the Firm.

Expert level competence in the Operating systems in use by the Firm (Windows 7, Windows Server 2008- 2012).

Previous exposure to a law firm environment, with particular experience in a law firm IT support role.

BS in Computer Science or MIS.

CCNP certification with 10-15 years support experience with Cisco network infrastructure.

Position requires access to equipment, software, or technology that is subject to U.S. export controls. To be granted access pursuant to US Export Control laws, candidate must be either (a) a United States citizen or national; (b) a person lawfully admitted for permanent residence of the United States (i.e., “Green Card” holder); or (c) an INS-approved refugee or asylum holder who has applied for naturalization within six months of the date the individual first became eligible; and if not yet naturalized, is still actively pursuing naturalization if 2 years have passed since the date of application to be granted access pursuant to US Export Control laws. Candidates will be required to submit appropriate documentation to determine whether access can be granted before proceeding further through the application process.

As with all positions it will be required to perform other duties as deemed necessary and assigned by the ITS Director or Firm Management.