[narrating] The truth is painful. Deep down, nobody wants to hear it, especially when it hits close to home. Sometimes we tell the truth because the truth is all we have to give. Sometimes we tell the truth because we need to say it out loud to hear it for ourselves. And sometimes we tell the truth because we just can't help ourselves. Sometimes, we tell them because we owe them at least that much.

[narrating] Doctors give patients a number of thing. We give them medicine, we give them advice and, most of the time, we give them our undivided attention. But, by far, the hardest thing you can give a patient is the truth. The truth is hard. The truth is awkward and very often the truth hurts. I mean, people think they want the truth. But do they really?