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Feedback

You are here because of your recent visit to LIBRARY and we would love to hear from you!*

We are constantly looking for ways to improve our service and your feedback will help us make future visits even more pleasant.
The questions below will take no more than 3 minutes and you may choose to be anonymous or not.

We are pleased that you chose us for your visit and we look forward to welcoming you back.
NB* - Each month we will select a random participant to receive a complimentary nights stay in our Achebe Penthouse Suite with dinner and drinks for two in our restaurant - St Luke's Kitchen and LIBRARY bar

1. Overall, how friendly were all the staff? *Extremely FriendlyQuite FriendlyFriendlySlightlyNot at all

Please name a member of staff, if relevant

Someone who either made your visit exceptional or less than pleasant and why...

2. Overall, how professional were all of the staff? *Extremely professionalQuiteModeratelySlightlyNot at all

3. How quickly were you seen to? *Extremely QuickQuiteModeratelySlightlyNot at all

4. How clean were our facilities? *Extremely CleanQuiteModeratelySlightlyNot at all

5. How helpful were the staff throughout your visit? *Extremely HelpfulQuiteModeratelySlightlyNot at all

6. How comfortable was your visit? *Extremely comfortableQuiteModeratelySlightlyNot at all

7. How was our drink service during your visit? *Extremely GoodQuiet GoodGoodSlightlyNot at allDid not drink

8. How was our food service during your visit? *Extremely GoodQuiet GoodGoodSlightlyNot at allDid not eat

9. How good was our breakfast service? *Extremely GoodQuiet GoodGoodSlightlyNot at allDid not have breakfast

10. How did you find our facilities? *Extremely GoodQuiteModeratelySlightlyNot at all

11. How affordable was your visit? *Extremely AffordableQuiteModeratelySlightlyNot at all