NMR Time Cancellation Fee Policy

Within the cancellation window, the full NMR rate will be applied up to 24 hours of reserved time

If a only a fraction of the reserved time is used, the unused time will be treated according to the rules above

Example: A user reserves 5 days, but uses only the first 2 days before cancelling the remainder of their session (days 3-5). The user is charged 24 hours of the remaining time.

If reserved time cannot be used by a user (e.g. because of sample preparation issues), the user must cancel their reservation and the new user (must be trained and have approved CCIC NMR FOM acccount) reserve the time in order to ensure proper billing and reporting for the instruments.

The cancellation fee applies regardless of whether the reserved NMR can be taken up by another user (unless he/she is from the same lab)

A grace period applies for a lab’s first offense: a notification will be sent to the PI but no charge is applied

Cancellation policy will be monitored and will be adjusted as necessary