Most small to medium sized businesses are going into the new year without a marketing plan. Very large businesses would not overlook this most basic part of planning, but, oddly, smaller businesses rarely give even the slightest consideration to a marketing plan. I...

It’s nothing new but we need to start working on this: Office Politics. Operating a business is not a game show. It’s serious stuff. A business produces income that supports families. Business is the real life blood of the American economy, not oil. When...

Imagine this. You’re in line at the grocery store. The place is really busy. You wonder why they don’t open a couple more checkout counters. Finally, someone shows up at the register next to where you are obediently waiting (I purposely do not write...