Help & Customer Service

Need to access mobile and tablet apps?

All subscribers must re-link their subscription on our new website.

1. Ensure the login page is the most up-to-date.

Android users, please clear the app's data and cache to ensure the login page is the most up-to-date. A delete and reinstall of the android app may not clear the app cache in some cases. So Clearing the app data and cache is a must.

2. Before you can log in you will need an account with www.gameinformer.com using the email address you used to register for your subscription.

3. Once you have a gameinformer.com account, go to /subscription/management to link your subscription with your account. The only required fields to look up your subscription are your last name and zip code (5 digit or 5 digit+4 format). If linking is established, you will see the current status of your subscription. Make sure your subscription is "Digital", not "Print".

4. Return to the app, go to the My Account tab, and use your gameinformer.com username (do not use your email) and password to log in. The new login page should look like this: