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Exceptional
is
the
expectation:
Are
you
delivering?
Colleen
Burns,
IBM,
Influencer
Relations
@colleeni
What
does
it
mean
to
deliver
an
exceptional
digital
experience?
Certainly
it’s
not
something
most
of
your
customers
think
about
–
but
it
IS
something
they
expect.
Customers
only
care
if
you
mess
up
Maybe
that's
not
completely
true,
but
think
... [ + Read more ]

A
Smarter
Workforce
is
a
social
workforce:
A
revolutionary
way
to
think
about
business
and
your
workforce
By
Larry
Bowden,
Vice
President,
Portal
and
Web
Experience
It’s
never
been
more
crucial
to
leverage
the
collective
intelligence
of
an
organization’s
workforce.
And
it’s
never
been
more
important
to
unlock
human
potential
and
unleash
... [ + Read more ]

IBM
Worklight
Solutions:
Helping
Clients
Make
the
Most
of
Existing
Web
and
Mobile
Apps
By
Larry
Bowden,
Vice
President,
Portal
and
Web
Experience
Your
clients,
partners
and
employees
are
more
mobile
than
ever
before.
They
now
demand
access
to
your
company
information
and
applications
from
any
location,
at
any
time,
using
... [ + Read more ]

Demonstrating
the
value
of
IBM's
Exceptional
Web
Experience
By
Larry
Bowden,
Vice
President,
Portals
and
Web
Experience
Software
In
July,
I
wrote
about
an
Italian
company,
Amadori,
who
was
able
to
connect
with
their
employees
and
customers
much
more
effectively
by
working
with
the
IBM
Customer
Experience
Suite.
That
was
... [ + Read more ]

Essential
to
Exceptional:
Transforming
the
online
experience
By
Larry
Bowden,
Vice
President,
Portals
and
Web
Experience
Software Back
in
May
we
kicked
off
a
blog
series
about
our
Exceptional
Web
Experience
Software.
We
invited
some
of
our
business
partners
like
Perficient
and
Sogeti
to
share
some
of
their
best
practices
around
... [ + Read more ]

Five
Minutes
with…
Larry
Bowden
By
Colleen
Burns,
Influencer
Relations
Five
Minutes
With…
is
a
new
blog
series
that
is
the
equivalent
of
the
old
elevator
pitch.
Sure,
it
would
have
to
be
a
tall
building,
but
the
ride
is
worth
it!I
had
the
pleasure
of
chatting
with
Larry
Bowden,
Vice
... [ + Read more ]