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Transform IT Enters Execution Phase with Campus Engagement Project

February marks the transition of Transform IT from the planning phase to the execution phase of the program. During the last 8 months, significant work occurred behind the scenes. Jessie Minton, chief information officer, announced in July 2018 that Transform IT would shift to a service-based approach. Since that July announcement, staff working on Transform IT have assembled a program team, collected data from past consulting engagements, developed templates, held an IT governance workshop, and designed an IT governance structure. In addition, program managers have aligned the Campus Engagement project with the UO Service Portal’s data gathering requirements so that data gathered by this project can be used efficiently for both Transform IT and the UO Service Portal deployment project.

As Transform IT enters the execution phase, it is launching its first project, the Campus Engagement project. The Campus Engagement project will inventory IT services provided across the university, determine service delivery costs, validate existing information about those services, identify the staff, skills, and knowledge necessary to provide those services. (NOTE: since this article was published, determining service delivery costs and staff skills have been removed from the scope of the Campus Engagement project.)

During the planning phase, staff developed templates for validating existing information from past consulting engagements and gathering missing information. The Campus Engagement project will first engage five units: School of Music and Dance, the College of Design, the School of Journalism and Communications, Information Services, and UO Libraries. This project will be completed by the end of September 2018.

Campus Engagement project list

Campus Engagement project schedule

As the Campus Engagement project starts gathering and validating information about IT services, the Transform IT program managers will begin developing the next project, which will analyze all the IT service data gathered and propose service changes where sensible.

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