Privacy Policy

This Privacy Policy governs the manner in which South Willow Animal Hospital collects, uses, maintains and discloses information collected from Users (each, a “User”) of thehttp://www.southwillowah.com website (“Site”). This privacy policy applies to this Site only.Personal identification informationWe may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.Non-personal identification informationWe may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about a User’s means of connection to our Site, such as the operating system and the Internet service providers’ utilized and other similar information.Web browser cookiesOur Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.How we use collected informationSouth Willow Animal Hospital may collect and use a User’s personal information for the following purposes:

To communicate voluntary information with website Users and partners

To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently

To improve our Site. We may use feedback you provide to improve our products and services

To send periodic emails. We may use the User’s email address to respond to their inquiries, questions and/or other requests

How we protect your informationWe adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.Our Site is in compliance with PCI vulnerability standards in order to create the most secure environment as possible for Users.Sharing your personal informationWe do not sell, trade or rent a User’s personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above.Third party websitesUsers may find advertising or other content on our Site that links to the Sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these Sites or services, including their content and links, may be constantly changing. These Sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.Changes to this privacy policySouth Willow Animal Hospital has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.Your acceptance of these termsBy using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.QuestionsIf you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us, and we will be happy to assist you.This document was last updated on August 4, 2015.