Page 164

My Products 2018

GENERAL INFORMATION: Badges & Signs
162 Prices effective January 1, 2017 BADGES
& SIGNS
Art Charges
One hour of artwork touch up is included per order. Additional time will be
billed at $45.00 (V). You will be notified if your artwork needs more than one
hour prior to work being started.
Changes or Cancellations
Changes to orders in progress may require additional charges and/or time.
Cancellations for orders in progress will require payment for the order.
Color Matching
Digital full color and engraving processes cannot guarantee a PMS match.
Drop Ship
Additional $2.50 (Z) for each location requested other than the address that is
on the account.
Engraving
We use laser engraving for our engraving processes. There is no set up charge
for engraved items.
Handling Fee
A handling fee of $2.50 (Z) will be added to each order that is not submitted
on our website or through other electronic processing systems.
Over/Underruns
There is no charge for exact quantity requests. You will only be billed for the
quantity on your purchase order.
Production Times
Production times are stated for each item on their catalog page. Quantities
over the last column pricing may require additional production time. A
customer service representative will contact you within one business day to
discuss production time and delivery options.
Proofs
• Virtual Proof Email: Add 2 working days to the item production when
requesting a PDF proof. First proof is FREE of charge. Additional proofs
are $15.00 (R). Production time begins after receipt of complete order
including proof approval
• Speculative Sample Proof for Catalog Items: Speculative sample proofs
are available and production time is as stated in the catalog.
• Speculative Sample Proof for Custom Items: Speculative sample proofs
for non-catalog items or custom products will be charged the price of the
quoted product and an additional fee of $25.00 (R) for each unique item
produced.
Quantity Price Breaks
Prices listed at various quantity breaks assumes the same standard logo or
design on the items and includes variable data personalization such as a name,
phone number, or address changes.
Random Samples
Random samples are FREE of charge and shipping is NO CHARGE. We will
do our best to meet requests for specific colors of imprint or vertical market
imagery as available.
Rush Orders
Rush orders will be accepted as production schedule allows and must be preapproved.
Rush charges and production time are based on the complexity of
the order and color match requirements. Minimum charge is $25.00 (R).
Third Party Shipping
No additional charges apply if you provide us with a valid shipper number.
Rights to Promotion
We reserve the right to use all products in our advertising and displays unless
specified in writing at the time of order.
Artwork—Creating and Saving Files
Full Color Process
Digital full color products are full color CYMK process. Every element of the
file must be colored with process CMYK colors. If RGB or other non-CYMK
colors are used in your files the necessary conversions to CYMK will change
the appearance of the colors when printed, sometimes dramatically. Create full
color process item files with Adobe® Acrobat PDF files. Create one item sized
correctly per document. Artwork must be at least 300 dpi. For highest quality
output, 600 dpi is recommended. Requested file formats should be TIFFs,
PDFs, or Illustrator Files with the fonts embedded in the file. Do not include any
punctuation in the PDF file name and please keep it short as possible.
Engraving
Include typestyle, upper case, lower case or both along with the position of
the engraving on the item on your order. If no logo will be utilized, providing
artwork is not necessary. Artwork must be at least 300 dpi. For highest quality
output, 600 dpi is recommended. Requested file formats should be TIFFs,
PDFs, or Illustrator Files with the fonts embedded in the file.
General Ordering Information
Guaranteed Happy Buyer Service
If for any reason you are not satisfied with your order, our team will do whatever
it takes to make it right for you. Happy Buyers Guaranteed.