Compaq c700 vista os frozen

This laptop boots up normally and after about 1-3 minutes it freezes completely. Only way out is to hold power button. I am able to start in safe mode and it does not freeze while in safe mode. Tried system restore without any luck.

Thank you for your reply. I didn't install anything new - I can't figure it out - was going to try calling MS again. ugh.Thank you for your reply. I didn't install anything new - I can't figure it out - was going to try calling MS again. ugh.

That means your base system is working just fine but your other software is not.try to remember what type of software did u install b4 or on the first day u know your laptop frozen.....fyi, some system cannot work on vista..

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See if it will run a bit longer in safemode
tap F8 as it boots - then choose "safemode with networking" - see if that works
If it does - then try doing a clean boot - details here
http://support.microsoft.com/kb/331796
Now if it works when booted normally - you will need to go back into the configuration tool and find out which program is causing the issue - reply here if that's the case, and I can work you through the detail

If this solutions solves you problem, please do not forget to rate my solution.

Dear sir, I purchased a new laptop compaq presario c700. When I tried to install os it is booting from cd but it is not recognising harddisk. I checked in BIOS but I didn't find the option where to find harddisk. So please provivide the solution