Meet ourHubbers

In this space you will be able to find all of our fellow hubbers' profiles who are part of this growing community. You can filter your hubber search by their role in the industry and participation level to make things easier.

MESSAGES

The Colombian Coffee Growers’ Federation (FNC) was founded in 1927. This non for profit organization represents more than 500 thousand coffee growing families whose average plantation size is 1.6 ha. Thus, our work as a non for profit organization revolves around the coffee growers and their families, ensuring Colombian Coffee is grown in a sustainable manner, strengthening common interests within coffee-growing communities while positioning Colombian Coffee as a high quality product.Working in sustainability also includes research and development, technical assistance, development of quality practices and implementing a purchase guarantee to ensure transparent prices for the grower among others. These and many other programs are part of the FNC’s www.SustainabilityThatMatters.org programsAdditionally, in our effort to ensure the growers a higher income for their coffee, we develop communication and promotion efforts to share with different audiences what’s behind Colombian Coffee. The Colombian Coffee Hub is part of these initiatives and responds to the need to establish a direct link with coffee professionals (i.e. baristas, roasters, traders, coffee growers, etc) in order to share in depth coffee knowledge acquired by FNC throughout its history, direct from the source.We are confident that the CCH will open spaces for discussion and will foster the creation of new knowledge around coffee and the people that participate in its value chain: from the grower to the barista and ultimately the consumer.If you wish to learn more about the FNC and Colombian Coffee, please visit www.cafedecolombia.com

help faq

WHAT IS THE COLOMBIAN COFFEE HUB?
The Colombian Coffee Hub is a site specialized on the specialty coffee industry for users to share and receive information, videos and images directly from the source and between the registered users.
HOW CAN I BECOME A MEMBER OF THE COLOMBIAN COFFEE HUB?
Click on the "Sign up" button and fill in the register form with your personal info. Wait for the confirmation e-mail and you`re ready to experience the hub.
IF I AM NOT A MEMBER, WHAT CAN I DO AT THE COLOMBIAN COFFEE HUB?
You can see what is happening in the site, check public videos, see users comments and see public information, but you cannot take part of what is going on in the Colombian Coffee Hub nor see the private information "just for hubbers". It is much better to be a member, as you can see.
IF I AM A MEMBER, WHAT CAN I DO ON THE COLOMBIAN COFFEE HUB?
You will be able to access privileged origin information directly from the source. You can comment, follow and share with other users in the site. Add posts, videos, images and any coffee related information. You will be creating a coffee lover network with interests on origin information which will give you a bigger picture of your passion and will be constantly nurturing with detailed relevant origin information.
WHAT DOES BEING A "HUBBER" MEAN?
Being a "Hubber" means you are registered in the community and have the privilege to access private information in the Colombian Coffee Hub. Will receive special communications on origin info., take part of the different contests to win amazing origin trips and share with fellow coffee lovers around the world.
WHAT HAPPENS IF MY USER NAME OR PASSWORD IS REJECTED DURING THE REGISTRATION?
f this happens, verify:
Your name and last name are written and spelled correctly.
Your name and last name doesn´t have any numbers, symbols or punctuation marks.
I GET A MESSAGE SAYING MY E-MAIL ADDRESS IS NOT VALID, WHAT CAN I DO?
Check your e-mail address is typed correctly and also that the mail isn´t a generic mail such as info@, webmaster@ etc.
HOW DO I MAKE MY PASSWORD SECURE?
Make sure your password is longer than 6 characters and alphanumeric.
HOW DO I CHANGE MY E-MAIL ADDRESS OR ANY OTHER PROFILE INFORMATION?
Just go to "Edit Profile" and change any information you need on your profile.
CAN I ACCESS THE COLOMBIAN COFFEE HUB WITH MY SMART PHONE?
Of course you can! The Colombian Coffee Hub will be continuously flowing with origin information, tips and experiences on the coffee industry which will be at hand anyplace, anytime.
I FORGOT MY USER NAME AND/OR PASSWORD, WHAT SHOULD I DO?
Go to "I forgot my password" button and restore your password or user name after receiving a temporal password from the Colombian Coffee Hub.
I´VE SENT THE E-MAIL TO RECOVER MY PASSWORD, BUT HAVEN´T RECEIVED ANY CONFIRMATION
It might happen that the confirmation mail goes directly to the spam folder or that you have an alternative e-mail you used to register at the Colombian Coffee Hub.
WHAT DO THE HASHTAGS IN THE HOMEPAGE MEAN AND WHO IS SENDING THEM?
These hashtags are being sent by members of the community through their Twitter accounts. They make reference to the users status, information and comments in real time.
DO I NEED TO HAVE AN ACTIVE TWITTER ACCOUNT TO BROWSE THE COLOMBIAN COFFEE HUB?
It is not required to have it. But the experience will be richer as you will get to follow up to date information @colcoffeehub, and share in real time all the experiences with fellow members.
WHAT IS "MY PROFILE"?
In "My profile" you will be able to see all the posts, comments and any type of activity you have on the Colombian Coffee Hub. It will work as a kind of log book for you to share and keep track of previous posts you might need for further information.
WHAT IS THE TIMELINE FOR?
In the timeline you will find the activity you have had on the past days, showing posts, other users comments, images and videos. There is a timeline for each user to let other users interact with your Colombian Coffee Hub accounts.

privacy policy

1. TYPES OF INFORMATION THAT MAY BE COLLECTED
The following are the types of information we may collect:
Information You Provide Us In the course of using the Website, we may ask you to provide us with certain information, including contact information, such as your name, mailing address, email address, phone number, or fax number; unique identifiers, such as your user ID, or user password; demographic information, such as your date of birth or age.
at communications you have selected to receive or not to receive. If you would like to opt-out of receiving such emails, please click on the "unsubscribe" link in the email and follow the instructions.
Information from Other Sources We may receive information about you (e.g., missing street number) from other sources and add it to your personal information.
2. HOW INFORMATION MAY BE COLLECTED
We may collect information from you in several different areas on the Website, including but not limited to those described below:
Registration You may be asked to complete a registration form and provide personally identifiable information; you may also be asked to choose a user ID and password in order to take advantage of certain features the Website may choose to offer, such as newsletters or contests. Your decision to register is voluntary and you will have the opportunity to decide whether or not to disclose information to us and what communications you would like to receive; however, please be advised that many products and services available on the Website require registration and if you elect not to provide such information, you will not be able to take advantage of those products and services.
Contests or Sweepstakes We periodically operate contests and sweepstakes through the Website that will require registration or the submission of personal information. Your personally identifiable information may be used to contact you for winner notification, prize delivery confirmation or other related purposes (see the rules of each contest for details about how your personal information will be used, including postings to the Website).
Surveys or Voting From time-to-time we may request personally identifiable information from you in conjunction with a survey or voting poll. Participation is voluntary, and you will have the opportunity to decide whether or not to disclose information to the Website. At times, you may have to register to vote or to take part in a survey.
Cookies As with many websites, the Website uses a technology called "cookies." A cookie is a collection of information that gets stored on the hard drive of your computer when browsing the Internet. These small bits of code automatically identify your browser to the Website whenever your computer is used to visit the Website. Cookies also let us know how many people visit the Website and where visitors go on the Website. In addition, cookies can let us know non-personally identifiable information, like how many times a user has been on certain pages. For registered users, cookies can make using the Website easier for you by saving information such as your passwords or preferences. By tracking how and when you use the Website, cookies help us determine which areas are popular and which are not. Many improvements and updates to the Website are based on data obtained from cookies. Accepting cookies allows you, among other things, to personalize your experience on the Website. Cookies may also allow the Website to present to you advertising which may be of interest to you. If you do not want information collected through the use of cookies, your browser should contain an option that allows you to disable or delete cookie data at any time. Some areas of the Website, however, may not provide you with a personalized experience if you have disabled the use of cookies.
Flash LSOs We use local shared objects, also known as Flash cookies, to store your preferences such as volume control or display content based upon what you view on our site to personalize your visit. Third Parties, with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies.
Web Beacons and Other Tracking Technology The Website uses a variety of technical methods for tracking purposes, including Web beacons. Web beacons are small pieces of data that are embedded in images on the pages of web sites. We also use these technical methods to analyze the traffic patterns on the Website, such as the frequency with which our users visit various parts of the Website. These technical methods may involve the transmission of information either directly to us or to another party authorized by us to collect information on our behalf. We also use these technical methods in HTML e-mails that we send to determine whether the recipients have opened those e-mails and/or clicked on links in those e-mails. The information from use of these technical methods may be collected in a form that is personally identifiable.
IP Addresses and Click-Stream Data We may collect IP addresses and/or click-stream data. An IP address is a number associated with the service through which you access the Internet, like your ISP (Internet service provider), your company, or your university. Standing alone, your IP address is not personally identifiable. At times, we also use IP addresses for purposes of system administration and to report aggregate information to our advertisers and sponsors, for example regarding the frequency with which our guests visit various parts of the Website. We may combine this information with personally identifiable information we obtain from you directly on the Website or any other of our other websites, or from third parties.
Click-stream data is information collected by our computers when you request pages from the Website. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analyzed, this data helps us analyze how visitors arrive at the Website, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.
3. HOW WE USE THE INFORMATION COLLECTED
We own the information collected on or through the Website. As applicable, the information you provide to us may be used to:
contact you about the Website;
provide you with services or information you have requested or products or services you have ordered, such as subscription plans or other products and services
contact you relating to your membership status;
confirm or fulfill an order you have made;
inform you of a prize you may have won;
monitor or improve the use of the Website;
customize the advertising and content you see;
monitor compliance with our terms and conditions of use of the Website; and send you promotional material or special offers on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties.
4. WITH WHOM THE INFORMATION MAY BE SHARED
At times, as described below, we may share your personal information with others for various purposes:
Agents: We employ other businesses, (E.G.: Proximity Colombia S.A) certain services and individuals to perform functions on our behalf. Examples include fulfilling orders, providing the Subscription Products, sending e-mail, removing repetitive information from customer lists, Website analysis, analyzing data, providing marketing assistance, , and providing customer service. They may have access to personally identifiable information needed to perform their functions, but may not use or disclose it for other purposes, like sending you marketing offers about their products.
Aggregate Information: We may share aggregate information, such as demographics and Website usage statistics, with advertisers, sponsors or other organizations. When this type of information is shared, the other parties do not have access to your personally identifiable information.
Opt-in to Receive Third Party Offers: Throughout the Website you may be presented with an opportunity to receive information sent from third party(s). Opt-in opportunities will ask you if you would like your personally identifiable information to be shared with such third party(s) as necessary to receive such information or marketing offers. If you do not elect to "opt-in" to having your personally identifiable information shared, your personally identifiable information will not be shared with such third party(s). If you do choose to have your personally identifiable information shared, your personally identifiable information will be transferred to such third party(s) solely for the purpose of permitting such third party(s) to provide you with such information and marketing offers. Such third party(s) is/are not authorized by us to disclose your personally identifiable information to any other third parties. Please be advised that if you elect to provide your personally identifiable information in response to such third party(s) marketing offers or otherwise, all information you disclose to such third party(s) will be subject to the privacy policy and practices of such third party(s). We are not responsible for the privacy practices and policies of such third party(s) and, therefore, you should review the privacy practices and policies of such third party(s) prior to providing your personally identifiable information to such third party(s).
Products or Services Offered in Partnership with Third-Party(s):Certain services available on the Website are provided to you in partnership with third party(s) and may require you to disclose personally identifiable information in order to register for and access such products and/or services. Such products and/or services shall identify the third party partners at the point of registration. If you elect to register for such products and/or services your personally identifiable information will be transferred to such third party(s) and will be subject to the privacy policy and practices of such third party(s). We are not responsible for the privacy practices and policies of such third party(s) and, therefore, you should review the privacy practices and policies of such third party(s) prior to providing your personally identifiable information in connection with such products and/or services.
Subsidiaries and Affiliates: We may share your information (including, without limitation, personally identifiable information) with all members of the Colombian Coffee Hub Family, including, without limitation, our subsidiaries and affiliates (e.g., Café de Colombia, Federación Nacional de Cafeteros de Colombia).
Third-Party Ad Serving and Audience and Traffic Measurement Services: We may use a third-party network advertiser to serve the advertisements on the Website or may use a traffic measurement service to analyze the traffic on the Website. Network advertisers are third parties that display advertisements based on your visits to this Website and other websites you have visited. Third-party ad serving enables us to target advertisements to you for products or websites you might be interested in. Audience and Traffic Measurement Services allow us to collect anonymous traffic and behavior information from the Website by monitoring anonymous visitor activity. Although advertisers or other companies do not have access to the Website cookies, the Website's advertisers, sponsors and/or traffic measurement services may themselves set and access their own cookies on your computer if you choose to have your cookies enabled in your browser. Cookies allow third-party advertisers to show you advertisements or content you might be interested in. Note that any images (or any other parts of a web page) served by third parties in association with third-party cookies may serve as web beacons, which enable third parties to carry out the previously described activities. Other companies' uses of their cookies are subject to their own privacy policies, not this one.
Administrative or Legal Process: We or others may disclose your personal information to third parties without notice to you in order to comply with applicable law, law enforcement agencies, to protect our or third parties' rights, or to protect the rights of other users of the Website.
5. LINKS TO OTHER WEBSITES
You should be aware that when you are on the Website you could be directed to other websites beyond our control. For example, if you "click" on a banner advertisement, the "click" may take you off the Website onto a different website. This includes links from sponsors and marketing partners that may use the Website's logo as part of a co-branding agreement. These other websites may send their own cookies to you, independently collect data or solicit personal information and may or may not have their own published privacy policies. If you visit a website that is linked to the Website, you should consult that website's privacy policy before providing any personal information.
6. SECURITY
The Website incorporates reasonable safeguards to protect the security, integrity, completeness, accuracy and privacy of the personal information that we may collect and we have put into place reasonable precautions to protect such information from loss, misuse and alteration. Your personally identifiable information is transferred to our computers utilizing encryption software. Only those employees who need access to your information in order to do their jobs are allowed access. Our security policies are reviewed periodically and revised as required.
7. DATA RETENTION
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at contact@cafedecomolombia.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. CHAT ROOMS, FORUMS, AND MESSAGE BOARDS
The Website and the Colombian Coffee Hub may make chat rooms, forums, commenting and message boards available to you and other users. You are not required to provide any personal information when using these areas but you may choose to do so. If you post personal information online, it will be publicly available and you may receive unsolicited messages from other parties. We cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas. To request removal of your personal information from our blog or community forum, contact us at info@colombiancoffeehub.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
9. NO INFORMATION FROM CHILDREN UNDER AGE 18.
If you are under age 18, please do not attempt to register for Colombian Coffee Hub or provide any personal information about yourself to us. Please be aware that the Website is not intended or designed for the use of children under the age of 18. We do not collect personally identifiable information from any person we suspect to be a child under the age of 18. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible.
10. YOUR ACCEPTANCE OF THE PRIVACY POLICY AND NOTIFICATION OF CHANGES TO THE PRIVACY POLICY
By using the Website, you signify your agreement to the terms of this Privacy Policy. We may amend this Privacy Policy at any time. If we make a material change to the way in which we collect, use, and/or share your personal information, we will post a notice on the Website and / or send an email to users who have provided an email address. We will assume that you have given your permission for your information to be used under the terms of the Privacy Policy, as modified, if you do not respond to our email within thirty days or continue to use the Website thirty days after a notice is posted. Please note that you should always update your personal information to provide us with a current email address.
11. CORRECTING/UPDATING PERSONAL INFORMATION
If your personally identifiable information changes (such as your email address or zip code), or if you no longer desire to have access to the Website, we will endeavor to provide a way to correct, update or remove the personal data you have provided to us.
12. QUESTIONS ABOUT THIS PRIVACY POLICY
If you have any questions about this Privacy Policy or the privacy practices of this Website, please contact us by email at info@colombiancoffeehub.com

CONTACT US

Got any comments, questions or suggestions about the hub? We would like to hear from you so drop us a line and we'll contact you shortly.