Hi there DSTM. Thanks for the reply. Well, that's just it, I don't know what program it is in. I searched all in my programs and went to uninstall but it is not a stand alone program. I even downloaded and used a program called "Should I remove it" which was supposed to get rid of it but I see its just an app evaluation program and didn't do the job because I can't find the malware. The browsers I use are: Chrome, Firefox, Slim Browser, Microsoft Explorer and Epic. Also, whenever I do a search on "how to remove css infospace", you guessed it, I get redirected to css infospace. Drives me crazy. Thanks a lot.

Starbuck, I used all three cleaners. I did a search on all of my browsers. None showed the css infospace. But, one of my browsers would not do a search at all,
Epic browser. So I removed Epic and installed a fresh program. Bingo, css infospace appeared again. Epic began working but always redirected to css infospace. Epic was the only program I downloaded since the clean. So far css infospace has not appeared on my other browsers. I think if I uninstall Epic that will do it. I reran all the cleaners again except JRT, it will no longer pull up and work.

Hi Dave. Please don't uninstall/install any program, unless Starbuck asks you to while he is cleaning your computer.
Starbuck is not finished yet. Starbuck works and will be back soon with further instructions.
Thanks.

DSTM is right about installing /uninstalling programs until we have finished. (unless we ask you to )
This is because if you run required scans and then install/uninstall programs.... the reports generated don't give a true picture of your system.
This can then lead to confusion.

That's a nice big chunk of Adware removed.

I think if I uninstall Epic that will do it

Click to expand...

Well it's not a browser that i would ever use.
If you want to have a higher assurance of privacy, you shouldn’t use Epic Browser as it's supported by essentially a form of advertising.
I recommend you uninstall it.

Step 1
It is not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:
1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.
Therefore please go to add/remove in the control panel and remove either Microsoft Security Essentials or Avast.The choice is yours.

Step 2
Unfortunately the main FRST report was cut off.... i can't see the whole report.
Instead of posting the report again, please run another scan using FRST.
This will give us an up to date look at your system after the removals.

The Addition.txt is only produced by default on a first run..... so to get the extra report make sure that you put a tick against Addition.txt before clicking the scan button.
Then post both of the new reports when completed.

Error: (12/12/2013 04:07:46 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (12/12/2013 04:07:46 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (12/12/2013 04:07:46 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (12/12/2013 04:07:46 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (12/12/2013 04:07:46 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (12/12/2013 04:07:46 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (12/12/2013 04:07:46 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Was this after you ran a fresh scan with FRST?i still see MSSE in the reports

Step 1
Please download the attached fixlist.txt file and save it to Downloads.NOTE.
It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine.
Running this on another machine may cause damage to your operating system

Re-run FRST/FRST64 and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post this in your next reply.

Step 2
The report is showing that you have TFC on your system.
If it's still there.....

Please double-click TFC.exe to run it. (Note: If you are running on Vista/Win7, right-click on the file and choose Run As Administrator).

It will close all programs when run, so make sure you have saved all your work before you begin.

Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.

Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Attached Files:

Hello Starbuck, Yes, I uninstalled ms ess the very day I got ur ok which was after I ran the report. It should no longer be there.
I checked the system out by running an avast root scan. The scan found an infection called Bleah-D. It is in C:\hiberfil.sys. But avast reported that "Cannot open, share access flags incompatible". I ran malwarebites and it found a few pups but did not pick up on Bleah-D. So that's the status of my system now. I don't know how to remove Bleah-D. Thanks.

Hello Starbuck, You asked me how the machine is running now. As I said, Avast found the Bleah-D infection when I ran root scan. I ran root scan again and the infection is gone so whatever cleaner I ran apparently did get it. I also ran my duplicate file cleaner and it found over 54,000 duplicate files. I cannot send you the report because it is too big to download. I will not delete anything since I don't know what I'm doing. I know that other files sometimes use those dups and I do not want to mess anything up. At the same time though I don't want dup files on my pc. Would it be better for me to just use my os7 disks and use a new copy of win7? Would that take care of the dups? Thanks.