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Overview

This USB-C™ multiport adapter for laptops changes the way you work when you’re on the move. It lets you create a workstation when you travel, and it’s one of the first multiport adapters to integrate a USB Type-C™ host connection. Now, you can create a permanent or temporary workstation virtually anywhere you go.

Take advantage of the USB-C port on your laptop

This multiport adapter features an integrated and easy-to-use USB Type-C connector. To take full advantage of USB-C and DP alt mode, the adapter converts the video and data capabilities of your laptop’s USB-C port into four individual ports. You can save money and use the adapter with your existing peripherals, and with its built-in cable, there’s no need to carry around a separate host cable.

The adapter’s USB-C connector is small and reversible, which makes connecting it to your laptop faster and easier. Now, you can spend more time working, and less time setting up your workstation. Plus, you can connect the plug with either side facing up, so there’s less risk of damaging your laptop port. And because it uses USB-C, the adapter is Thunderbolt™ 3 data port compatible, so you can connect it to your Thunderbolt 3 equipped laptop.

With a range of convenient features, the travel adapter is ideal for quick setups in conference rooms or boardrooms.

Bus-powered, for more portability and less aggravation

For maximum portability, the combo adapter consolidates multiple ports into a single, lightweight casing. Because the ports are combined into one convenient travel adapter, you can leave your individual single-function adapters at home or at the office.

Plus, the adapter is bus powered, so there’s no need to carry around a separate bulky power adapter. With USB-powered performance, you can travel lighter, more efficiently, and with less hassle.

All the ports you need, including 4K Ultra HD

This versatile USB-C multiport adapter for laptops makes it easy to create a mobile workstation when you need it most. It features HDMI® (with audio) and VGA ports, so you can easily connect a 4K HDMI or a standard-definition VGA monitor. The adapter gives you an easy way to connect an external display or a projector to your laptop.

Installation is fast and simple, with native support in most operating systems. Plus, the adapter integrates a Gigabit Ethernet port and an additional USB 3.0 port (USB 3.0 is also known as USB 3.1 Gen 1), so you can access a wired network, or connect an additional USB peripheral to your laptop.

The DKT30CHV is backed by a StarTech.com 3-year warranty and free lifetime technical support.

Notes:

For MacBook host systems using macOS 10.12, version 10.12.6 or later is required to support this product.

Your USB-C equipped host laptop must support video (DP alt mode) to work with this adapter. The adapter does not support USB Power Delivery.

Applications

Leverage the USB-C port on your laptop or Ultrabook™ to expand your connectivity to other interfaces, such as HDMI and Gigabit Ethernet

Connect your laptop to a projector and enjoy multimedia content at home, or display engaging presentations in boardrooms and classrooms

Use an HDMI port-equipped television in a hotel room as an external display when traveling

Connect your laptop to wired Gigabit Internet, in locations where Wi-Fi® isn't available

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers.

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How to

In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it. For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

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To confirm that the Mac OS detects your USB device, complete the following:

Click the Apple icon.

Click About This Mac.

Click More Info or System Report.

Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device. To do so, press Command + R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

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Troubleshooting

If the display connected through your USB display adapter does not wake up after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.

Windows 8 / 10

On your keyboard, press the Windows key + X and select Control Panel.

Click Hardware and Sound, then click Power Options.

Click Change plan settings for the plan you want to change.

Click Change advanced power settings.

Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.

Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows 7 / Vista

Click the Start button and select Control Panel.

Click Hardware and Sound, then click Power Options.

Click Change plan settings for the plan you want to change.

Click Change advanced power settings.

Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.

Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

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When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

Video cables

Video source

Video destination

Laptop Docking Station

USB peripherals

Ethernet Connection

To test your setup components, try the following:

Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

Test each cable individually.

Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

If the device is listed with an error, reinstall the drivers following the instructions on the website.

Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.