FAQ

What does Wynd filter?

Wynd's medical grade filter traps particulates such as pollen, pet dander, bacteria, as well as industrial pollution particulates from sources such as traffic, factories, and power plants

How long do the filters last?

The filter typically lasts for 3 months in a polluted environment (with an average AQI of 200). In a less polluted environment (such as most of the U.S.), it lasts between 3 and 6 months.
We can actually calculate the filter life for you: By tracking how polluted the air is around the filter—as well as Wynd’s airflow level and usage duration—we can tell you how used up the filter is and alert you when it’s time to order a replacement. You can opt into subscribing to automatic replacement filter shipments.

How loud is it?

How long does the Wynd Purifier's battery last without a charge?

When it's not plugged in, Wynd (the purifier and tracker combined) lasts for about 8 hours on normal use (continuously running at a medium purification level).

How long will the Wynd Air Quality Tracker's battery last?

When it's not docked into the purifier or plugged in, the tracker can last for over a week if it senses every hour.

Is the Wynd Air Quality Tracker totally independent from the purifier?

You can use the tracker completely independently. If you purchase the tracker by itself, it will come with its own charger.

I want to distribute Wynd! Who do I talk to?

Send us a note at distribution@hellowynd.com.

Can I get Wynd customized for myself or my company?

Yes you can! Just reach out to us at sales@hellowynd.com. We have minimum order quantities and charge an extra fee for customization.

What is your shipping policy?

Our mission is to bring clean air to our customers as soon as possible. We do our best to ship as many orders out on the same day as much as we could. However, due to shipping carrier's cutoff time, we cannot guarantee same-day fulfillment of orders placed after 12pm Pacific Time and they will be fulfilled the next business day.