Troubleshooting for annotations

Tools on the Annotation ribbon are not enabled

The Annotation ribbon in the Image View window contains buttons that you can use to add annotations, notes, and other objects, such as highlighting marks and arrows, to your PDF and image items.

On PDF and PaperPort Image (.max) files, annotations are editable, meaning that you can reposition, change, or remove them — or edit textual content — whenever you want.

On other types of image items, such as JPEG and Windows Bitmap files, annotations become a permanent part of the image when you save the item.

For item types, such as text items, that cannot accept annotations, PaperPort automatically disables the annotation buttons to indicate that annotations are not possible.

Note

PDF files created or edited outside of PaperPort can contain annotations types that are not supported by PaperPort. Although PaperPort displays these annotation types as part of the PDF item, such annotations cannot be repositioned, modified, or removed.

Tips

If you want to use PaperPort’s annotation buttons on an item for which the buttons are not available, you will need to convert the item to a PaperPort Image (.max) or PDF Image file. Use Duplicate as PaperPort Image to create a .max file, or Duplicate as PDF Item to create a PDF file.

PDF files of all flavors are better annotated in PDF Viewer Plus or PDF Converter Professional, where the annotation tools are customized for use with PDF files. The professional product offers a wider range of tools, and also allows the real PDF content (text or objects) to be edited.

Unable to move or modify annotations on a PDF file

Some PDF files created or edited outside of PaperPort can contain annotations types that are not supported by PaperPort.

Although PaperPort displays these annotation types as part of the PDF item, they cannot be repositioned, modified, or removed.

If you want to use PaperPort’s annotation tools on an item for which the buttons are not available, you will need to convert the item to a PaperPort Image (.max) or PDF Image file.

Use Duplicate as PaperPort Image to create a .max file, or Duplicate as PDF Item to create a PDF Image.

Tools in the SET Tools command groups are not enabled

Image editing buttons work only with image items. This means all buttons will be disabled when you view a text document in the Image View window.

Note also that certain image editing operations are valid only for particular item types. To indicate that an operation is not available, PaperPort automatically disables the appropriate button on the SET Tools command groups.