A year after Amazon takeover, Whole Foods still hasn’t shed its pricey status

By Christian HetrickThe Philadelphia Inquirer

Fri., Aug. 24, 2018

Amazon’s blockbuster deal to buy Whole Foods Market for $13.7 billion last August was met with much fanfare about lower prices.

The internet giant, which has dominated the retail industry by undercutting its rivals, immediately slashed prices of some items after acquiring the notoriously expensive grocery chain. The cost of organic Fuji apples, for example, fell 43 per cent on the first day of Amazon’s ownership.

Amazon Prime members get perks at Whole Foods, but its items are still relatively costly for the average consumer, according to analysis from Morgan Stanley. (Chris O'Meara / AP)

The quick cuts prompted some observers to assert that Whole Foods had officially shed its pricey reputation.

“The days of ‘Whole paycheck’ are over,” declared the Washington Post, the newspaper that has the same owner as the grocery, billionaire Jeff Bezos.

One year later, though, shopping at Whole Foods will still cost you much of your paycheque — unless you’re an Amazon Prime member. Whole Foods prices have fallen modestly overall, and the grocery is still more expensive than much of its competition, research shows.

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Whole Foods prices fell 2 per cent year-over-year in July, according to Morgan Stanley. A basket of 60 items including fresh and processed goods cost $195, roughly 13 per cent more — or $22.49 — than at a typical conventional grocery store. Driving that premium were the grocery’s protein products — eggs, chicken and beef — which were 28 per cent costlier than the competition’s, Morgan Stanley’s analysts found.

An earlier study by Gordon Haskett Research Advisors found that prices were effectively flat from November to March at a Whole Foods store in Princeton. The price of 108 items fell 0.1 per cent, or 40 cents, from $408.23 to $407.83, during the four-month period.

“When Amazon bought Whole Foods, everyone thought ... ‘Now I’m going to be able to buy quality stuff at Whole Foods at Amazon prices,’” said Kevin Brasler, executive editor of Consumers’ Checkbook, which recently conducted its own grocery price study in the Philadelphia area. “They’ve lowered prices based on our most recent research, but not a lot.”

A Whole Foods spokesperson did not respond to requests for comment. The chain, with 467 U.S. stores including nine in Southeastern Pennsylvania and three in South Jersey, recently rolled out new perks for Prime members that will give Amazon’s loyal customers special discounts. Consumers who pay $119 per year for Prime can save 10 per cent off sale items and some other products at Whole Foods.

Prime members can also receive 5 per cent cash back on Whole Foods purchases when using an Amazon-branded Visa rewards card. And Amazon included Whole Foods in its Prime Day festivities last month, giving Prime members a $10 Amazon.com account credit if they spent $10 in the store.

Some industry analysts say linking Whole Foods to Prime could be a game-changer as Amazon looks to snag a larger share of the $800 billion grocery market. Whole Foods has less than a 2 per cent share of the fragmented food retail market.

“We believe that the inclusion of Whole Foods in Prime Day was a watershed event, driving Prime members to shop at Whole Foods with prices that were even below some supermarkets, and driving Whole Foods shoppers back to Amazon to participate in Prime Day,” Wolfe Research analyst Scott Mushkin wrote in July.

That survey also found that Whole Foods hasn’t shaken its “Whole paycheque” reputation since the Amazon takeover. About 70 per cent of people who don’t shop at Whole Foods say it’s too expensive.

Brasler, the Consumers’ Checkbook editor, said Whole Foods is still the most expensive supermarket chain in greater Philadelphia. The non-profit publication plans to release all of its findings on regional grocery prices after Labor Day.

Brasler said Amazon has lowered prices at area Whole Foods stores, especially in the produce department, where it’s now competitive against major chains like Acme.

But Whole Foods still has a long way to go before competing against the likes of Wegmans, which Brasler said gives consumers “the best of both worlds” — low prices and high-quality food.

“When you start off 40 to 45 per cent more expensive than Wegmans, to lower your prices even by a double-digit number doesn’t do much for you if you’re a shopper,” Brasler said of Whole Foods’ recent price cuts.

Brasler said the best way for consumers to save money on groceries is to shop at cheaper stores or wholesale clubs like BJ’s or Costco, if you don’t waste the larger quantities of food.