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Tyler Z., Appliance Doc

Category: Appliance

Satisfied Customers: 61893

Experience: 9+ years being an appliance technician with factory training.

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We have a Maytag Neptune washer (model# XXXXX) which makes

Customer Question

We have a Maytag Neptune washer (model# XXXXX) which makes a very loud "whirling" sound during the spin cycle. No other symptons have been noted. It started about 2-3 months ago.What are the probable reaosns for the sound?Thanks,Jay

Hello, and thank you for using this service. I'll be helping you with your problem today.

If the noise is only happening when the unit goes into high speed spin, it means that your main tub bearing is starting to fail. Now this is actually quite a major repair because it requires the entire outer tub to be replaced as well as the shaft that supports the inner basket which goes through the bearing. The cost of repair would be about $500-700 so most people just replace the washer when the problem gets too bad, but it's completely up to you whether you repair the washer or replace it.

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When the bearing completely fails, the noise will be much louder and you'll have water coming out the back of the tub where the shaft goes through the bearing. The water will eventually short out the control board or motor as it drips down.

I really can't think of anything else that would cause a howling, roaring, or jet like noise when the washer goes into high speed spin.

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