Description

What is ElevateCX?

ElevateCX is the premier event for customer support and customer experience professionals. There’s more to customer support than just answering an email really fast, and ElevateCX is where people who take customer experience seriously can find deep, engaging education that they can use to train their teams. Our attendees are customer support agents, managers, team leads, and others who are on the front lines of customer experience each day.

What's the schedule like?

ElevateCX is three days of education, community, and perfectly planned social events for 200 customer experience leaders in beautiful Sonoma County. You’ll learn from your industry peers about trends in CX, hear thoughtful advice on growing and scaling teams, and get insight into how legacy brands are evolving their customer support solutions. We carefully plan our agenda to include lots of curated social time as well, so you’ll be able to meet new contacts and build lasting, genuine relationships.

Not only do we bring experts to the stage to teach and train, we’ve always focused on building a lasting community for our attendees. Most of our audience has been to 3 or more of our events, and many past speakers return again as attendees. We carefully plan a lot of social time so you can meet speakers, network a bit, or go take a nap without missing a good talk. (We’ve thought about everything!)

Who goes to ElevateCX?

ElevateCX attendees are Customer Support Managers, Directors of CX, Heads of Support, Customer Advocates, and even QA and Documentation Specialists. You’ll be in good company all weekend!