tag:support.flying-sphinx.com,2011-01-05:/discussions/problems/29815-cannot-get-fs-workingFlying Sphinx: Discussion 2018-04-26T04:12:11Ztag:support.flying-sphinx.com,2011-01-05:Comment/451654862018-04-24T21:14:12Z2018-04-24T21:14:13ZCannot get FS working<div><p>I just set up the FS addon.</p>
<p>When I tried to <code>heroku run rake ts:index</code> I got <code>ThinkingSphinx::ConnectionError: Error connecting to Sphinx via the MySQL protocol. Lost connection to My SQL server at 'reading authorization packet'</code>. Reading some of the discussions here I tried <code>heroku run flying-sphinx start</code> and got <code>Action timed out. If this is happening regularly, please contact Flying Sphinx support: http://support.flying-sphinx.com</code></p>
<p>I have tried these each a few times.</p>
<p>I am a little stuck. Please advise.</p></div>Toddtag:support.flying-sphinx.com,2011-01-05:Comment/451654862018-04-24T23:44:20Z2018-04-24T23:44:20ZCannot get FS working<div><p>Hi Todd,</p>
<p>Sorry to hear things haven&#8217;t been working for you. Can you let me know what the name of your Heroku app is, and also which versions of the thinking-sphinx and flying-sphinx gems you&#8217;re using? That&#8217;ll help me debug further.</p>
<p>Kind regards,</p>
<p>&#8212; Pat</p></div>Pat Allantag:support.flying-sphinx.com,2011-01-05:Comment/451654862018-04-25T17:58:53Z2018-04-25T17:58:56ZCannot get FS working<div><p>Things seem to me working for me now. The 'View Log' links in the Dashboard yesterday was coming up blank for some reason, but today I am see I missed the configure step so my bad.</p>
<p>Thank you for your response!</p>
<p>Todd</p></div>Toddtag:support.flying-sphinx.com,2011-01-05:Comment/451654862018-04-26T04:12:11Z2018-04-26T04:12:11ZCannot get FS working<div><p>Ah, that was due to a fix I made yesterday - I&#8217;d noticed the errors, glad the information&#8217;s now getting through and the logs are useful :)</p>
<p>Do get in touch if anything else isn&#8217;t working as expected!</p>
<p>Cheers,</p>
<p>&#8212; Pat</p></div>Pat Allan