Difficult people :- Increased absenteeism Decreased motivation Decreased productivity Creates dissension in the work team

WHAT TO DO?1. Develop constructive confrontation skill Learn how to relax Identify the source of the problem Assess the effects upon you and your work:arrow; Plan your approach – your words and your behavior Anticipate the other person’s responses Choose carefully the time and place for your approach Following the discussion, review your performance Consult a counselor or a psychologist for assistance if difficulties continues with the problem person.

2. Enhance problem solving Treat the other person with respect Arrange an appropriate time to discuss the problem Prepare thoroughly for the meeting Be positive during the discussion Follow up the decision from the meeting.

3. Increasing your own likeability….only then you can influence change. Be pleasant Be interested in others Be thoughtful Be generous Be open about yourself :arrow:Be willing to spend time with others:arrow:Be willing to read resource books:arrow:Be prepare to study more about communication

4. Pray Never underestimate the power of prayer ….if you really wish for the difficult person to change always pray for the person and that person knows about it.

5.Get help Refers the difficult person to a counselor or psychologist with or outside your organization