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Ecole hôtelière de Lausanne

The hotel room of the future is likely to be a combination of the high-tech and high-touch. EHL’s YU Virtual video highlights the former, with virtual reality creating the ambiance we want in our hotel room. And what then of artificial intelligence (AI) and robots? What role will they…

Attend a hotel conference these days and the issue of the sharing economy is likely to raise its head, in particular competition from short-term rental services via the internet. Airbnb is a classic example of the sharing economy, as the online business brings together homeowners and renters. It’s clear…