If you can't force restart your iPod (5th generation), set your device on a table and try again. This time, when you press the Center button, don't touch the Click Wheel. And when you press Menu, press near the outside of the Click Wheel instead of near the center.

Force restart your iPod shuffle

Force restart your iPod classic

Put the Hold switch firmly in the unlocked position.

Press and hold the Menu and Center (or Select) buttons for 8 seconds, or until you see the Apple logo.

Still need help?

Set your iPod on a desk or table and try again. This time, when you press the Center button, don't touch the Click Wheel. And when you press the Menu button, press it near the outside of the Click Wheel instead of near the center.