Product Support

Support for A2

FAQ

Please refer to detailed instructions in the user manual. Start Assistant to check if the control joystick on your transmitter can reach its full range, and whether moving directions shown in the software and in reality are equivalent. Please unplug the USB when testing.

Make sure mechanical setup was successful and that the aircraft can hover stably in Atti mode. The GPS must be mounted correctly, face forward and be away from any source of interference. Wait for a GPS signal until the red flash ceases, then switch to GPS mode.

Connect the main controller with Assistant to check the error prompts upon connection and then refer to the corresponding solutions according the tip on the prompt window and also that in the user manual.

Make sure that the GPS module is connected to CAN 1 of the main controller. Then, check if GPS its firmware is outdated. Lastly, check whether IOC mode can be switched in Assistant. This will prove that the GPS module is working.

If you fail to adjust the gain value in Assistant, please follow these steps: 1. Make sure the Main Control Unit is connected and can communicate with Assistant. 2. Make sure the Receiver is properly connected to the Main Control Unit. 3. Make sure you have selected the correct Receiver type in Assistant

Please check the following items: a). Is the aircraft or motor overloaded? b). Is battery power is sufficient? A low voltage will trigger the low voltage protection function; c). Is aircraft vibration excessive? Check the motors and propeller balance to avoid vibration;

This is the Home-Point indication. When a Home-Point has been recorded before takeoff, every time the main controller is connected to more than 6 satellites (i.e. no red flashing), and you are not in manual mode, the LED will flash 6 purple LED’s periodically to indicate that the aircraft is less than 8km from the Home-Point. When the aircraft is outside the 8km radius, the LED’s will cease blinking. If you are using the IOC function, every time you edit the Home-Point, the purple lights will flash.

LED blinking yellow and green alternately means compass errors or interference: 1.Long time yellow and green blinking: compass calibration is required. 2. Temporary yellow and green blinking: e.g. LED blinks several times when the aircraft flies over an area. Or an aircraft calibrated inside a house is taken outside. In these cases the compass is ok and has no issues. Compass calibration is not required. When compass data becomes abnormal (LED blinks yellow and green) during flying. For safety reasons, the autopilot system will change the control mode automatically. However in Atti and Manual Modes it will not react. In any other control modes, the autopilot system will enter into Atti. Mode automatically (the mode shown on the status bar will be “Atti.” if you connect the autopilot to Assistant). Once the compass data go back to normal, the autopilot system will regain the original control mode.