To ensure high utilization of software licenses, PTM coordinated and came up with a Time Table for the software that required network license. For Example, the usage of Matlab Software for Faculty of Computer Science & Information Technology, Faculty of Engineering and Institute of Science and Mathematics, Faculty of Science. With a proper and right scheduling, the usage was scheduled so that the use of licenses were fully optimized. The Time Table of Matlab Usage for the year 2006 is in Attachment 1. (http://software.um.edu.my/matlab.htm)

To improve the university’s distance learning facilities, the management had approved to upgrade a lecture hall to be equipped with video conferencing equipment. The C1 Seminar Room, Faculty of Science had been chosen for this purpose.

The project was started on April 12, 2006, there were a series of discussion and meetings to determine the design and equipment required for the hall.

The project was completed in August 27, 2006 in time for the targeted date on August 28, 2006, which was visit by delegates form Kyoto and TsingHua Universities

E-Lecture is a collaborative project among 3 universities; they are Kyoto University of Japan, Tsinghua University of China and University of Malaya. Lecturers form each university took turns to provide lectures on Environment Science, the topics included Air, Water and Solid Polution, Management and Control of Environment (The method used to share lecture was by using video conferencing technology).

Each university party has the Video Conferencing set which used internet for connectivity.

The e-lecture was conducted successfully for two (2) semesters.

On August 28, 2006, two delegacies from Japan, Kyoto University and China, Tsinghua University visited University of Malaya, KL. The main purpose of the visit is to discuss and to enhance the e-lecture project among these three countries

i. Video Conferences Between Academy of Islamic Studies (API) with its branch campus in Nilampuri, Kelantan.

- API, KL conducted meetings, discussions and classes with its branch Nilampuri, Kelantan by using video conferencing. PTM had provided a video conferencing set for them to establish the connection with Nilampuri branch.

- PTM provided consultation and technical support for video conferencing with Nilampuri. PTM also trained technical staff to use the equipment .

ii. Discussion of Asia-Link Project (MUCED)

- There were two sessions of video conferencing for the Discussion of Asia-Link Project (MUCED), on Sept 9, 2006 and Oct 6, 2006. The conferencing were among MUCED, UM, Delft University of Technology, Holland and Denmark University of Technology.

- PTM’s role is to support video conferencing sessions and to make sure the events run smoothly without any interruption.

PTM monitored the access to Internet from the UM network during office hours. The objective quality committed by PTM is the Internet availability should be 95% for each month. The followings are the availability for the respective months: • January 2006 – 97.6%
• February – 100%
• March – 99.7%
• April – 99.8%
• May – 99.8%
• June – 99.5%
• July – 98.1%
• August – 99.3%
• September – 99%
• October – 94%
• November – 98.7%
• December – 97.3%

a. HPC Machine With 1.5 Teraflops Project Planning PTM has collaborated with the committee of High Performance Computing (HPC), Faculty of Science to come out with a proposal to procure a HPC machine with the power of 1.5 Teraflops for research. Several discussions and meetings came out by this committee to get data, information and feedback from UM’s researchers.

The project was planned to take place in early of 2007 when receiving fund from targeted sources. Currently PTM has taken an initiative to understand all the applications used by the researchers by installing them on small cluster develop by PTM staff.

b. UM Cluster & E-Grid Listing

There are several Cluster & E-Grid Computer that has been develop around the campus:

Webcasting as a Medium of Live Broadcasting in Campus Webcasting technique is a new technology that was implemented in University of Malaya recently, the technology has been used by the people through out the world as a medium to show video in streaming mode to people in the internet.

In term of costs, it is very cheap and easy to maintain. Webcasting only need the encoder, decoder, video camera, connection to internet and a person to monitor the streaming processes. The best part is everybody in the campus can watch live broadcasting event using their own PC in their offices.

The Webcasting project was started at the end of year 2005; the first broadcasting on the internet was on January 12, 2006 with QAMU’s event “Urusan Dokumen”.

Universiti Malaya had implemented enterprise-wide antivirus software for personal computers, servers and portable computers throughout the campus in the year 2002. Nevertheless the antivirus software had many weaknesses and constraints. Because of this, in the year 2006, Universiti Malaya had purchased two new antivirus products, McAfee VirusScan Enterprise + Anti-Spyware and Symantec Antivirus Corporate Edition to replace the existing antivirus software. A total of 9,000 computers were involved in which 4,500 computers were installed with the first product and the other 4,500 computers were installed with the latter. The locations of the computers involved in the exercise were as follows:

Virus threats posed the biggest security risk in Universiti Malaya. To alleviate from the increasing menace of this security threat, PTM had develop a procedure to automatically trace computers which had been infected with virus. This procedure was urgently needed because computer users were ignorant or unaware of dangerous virus infections. The method to trace viruses was by using Network Viruswall.

In year 2006, PTM had installed additional 5 Network Viruswall, amounting to 10 Network Viruswall installed throughout the campus. The equipment was effective in blocking the spread of the viruses from one segment to another segment of the network and to ensure that computers and UM networks were secure. Because a computer infected with viruses had potential to be abused by third party to launch attacks on others. Data and confidential information could be at risk, compromised or exploited. These incidents could result in loss and jeopardize University’s reputation. The following were the locations installed with Network Viruswall.

As the results from the “virus tracing“ by Viruswall, lists of computers which had been infected with viruses were sent weekly to Wakil IT in various PTj via letters and emails (uminfo) for clean up purpose. To support activities to trace infected computers, an IP and user database was developed. The database was very usefull in finding the identity of users and computers. Up to the end of December 2006, 44.2% of the infected computers were clean of viruses.

To support ICT services provided, PTM had prepared 8 rules, 4 policies and one guideline on ICT security. All the policies, rules and guidelines could be obtained from the web site: http://ictsecurity.um.edu.my. The following were the list of policies, rules and guideline.

In support of policy development plans related to document security and secrecy, a briefing on Buku Arahan Keselamatan was held on October 12, 2006. The briefing was presented by Mr. P. Terence Selvakumar, Ketua Bahagian Keselamatan Perlindungan ICT, Pejabat Ketua Pegawai Keselamatan Kerajaan Malaysia, Jabatan Perdana Menteri, Putrajaya. Senior offices from UM and heads of PTM attended the briefing. The purpose of the briefing was to provide a better understanding of the ICT security and the contents of Buku Arahan Keselamatan. All because PTM was in the process of developing ICT security policies related to document security based on Buku Arahan Keselamatan published by Pejabat Keselamtan Kerajaan Malaysia.

Convocation Ceremony is a very meaningful event for graduates and their parents. Now, the recorded telecast of the ceremony in DVD format can be owned by graduates who want to keep the DVD as a valued personal collection.

This DVD Convocation Project was started in 2005 by Pusat Teknologi Maklumat (PTM) to provide the recorded video of the ceremony in DVD format as a good deed and service to UM staffs and students especially for graduates. The recorded video will cover the convocation ceremony based on the sessions of the graduation.

In the DVD pioneer project in 2005, the production of the DVD convocation was done by a vendor while PTM played a role in promotion and sales of the DVD. The experience from the DVD pioneer project gave confidence to PTM to be in charge of all the process in the 2006 DVD Convocation project : from the production of the DVD itself thru the promotion and sales of the DVD.

The DVD Convocation project which reached its second year wouldn’t be a success without partcipation and cooperation from PTM staff and staff from Bahan Penerbitan Media, Fakulti Bahasa & Linguistik, Universiti Malaya.

Two types of sales approach was introduced: 1) by reservation and 2) by direct sales from PTM booth during the convocation ceremony. The planning, promotion and publicity that was distributed through letters, brochure, banner, poster, bunting and announcement through emails contributed to the success of the DVD Convocation project.

Total of 1,902 from 2,096 units of the DVD was sold during the 2006 Convocation ceremony. The sales accomplishment of 97.4 percent proved that UM graduates gave full support to this project

UMMail/PerdanaMail is a web based email application system that has been used by the UM members (staff and student) since 2002.UMMail/PerdanaMail's administration and maintenance activities in 2006 involved both technical staff from Collaborative and Communicative Application Division (BAKK, PTM)and staff from Data Centre Management Division (BPPD, PTM).
The maintenance and monitoring activities by both parties mentioned above include the following :

1) Upgrading user's quota
a. Professional and Management Staff - from 20MB up to 50MB
b. Special Accounts - from 20MB up to 50MB
c. Support Staff - from 10MB up to 20MB
d. Postgraduate Student - from 2MB up to 10MB<
e. Undergraduate Student - remain 2MB

The upgrading of the UM Website project was initiated in 10th October 2006. A special web committee was formed consisting of the Dean of FSKTM, Dean of IPS, 3 Deputy VCs', representative of ICR, representatives of PTM and 2 lecturers from FSKTM. The committee was headed by the VC. Motionworks Sdn Bhd was designated as the consultant for the project. Representatives of the faculties and responsibility Centres consisting of the Deputy Deans and officers were also appointed to participate in the information gathering exercises.

The main objective of the project was to improve on the UM branding especially with regards to the international viewers. Henceforth, taking the objective into consideration, the consultant proposed 3 project implementation phases consisting of :

Initial information uploading becomes total reponsiblity of the designated consultant. PTM' role during this processes is more of information transfer intermediaries. This is expected to continue until all the phases have been completed by the consultant. Information gathering process for phase 1 was completed in early January 2007 . This has contributed to the initial success of launching the new UM Website on the 14th Janury 2007. The project is now in the stage of information gathering for phase 2.
Beside acting as the information intermediaries between the consultant and other UM entity, PTM is currently developing modules to enable seamless integration between the new website and other system such as the HRIS(Lecturers CV) , the UMPortal(telephone directory) and video streaming. Such integration will enable dynamic information from existing system to be published directly on the web with minimum manual intervention.

Research Management Information System (RMIS) was initiated in 2005 after recognising the need to systematically record and manage all facet of information gathered under UM research arm (IPPP).

Phase 1 development covering the area of consultation,patent and exhibition have been completed in 2006. The PTM team involved has started the development of phase 2 which will cover the modules such as Permohonan Penyertaan Pameran Online, Permohonan paten online, Permohonan geran online and Pemantauan projek penyelidik.

UM E-Learning was first introduced to selected lecturers in UM in June 2005 after undergoing phase 1 customizations which include full integration features with existing Student Information System (SIS). Up to November 2006, 322 lecturers from 12 faculties and 4101 students are involve using the system.It is a web based Learning Management application system with the capabilities to manage learning content.

The Phase 2 UM ELearning development project was carried out in 2006. The phase enablke integration processes of the Create Course module and Student Registration function with the SIS.The upgraded version was then officially open to all UM's community (staffs and students) in December 2006.

Postgraduate Diploma in Biosafety Programme is jointly organised by CEBAR, University Malaya together with United Nation Industrial Development Organization (UNIDO). The programme is the first offered in Asia.The first session has started in September 2006 and scheduled to end in June 2007. The course faculty members comprises of 3 International Biosafety experts and 3 UM's Academicians whilst 6 foreign students and 5 local students have registered for the first session.

PTM involvement in this project cover matters such as :

Support UNIDO to monitor BINAS-UNIDO Elearning usage and website content
Ensure the network connection availability throughout the Programme is conducted
Monitor and study the usage of the current application system and infrastructure used to support the current distance learning operation

UMPortal was first implemented in 2002 with the objective of separating the information to be viewed by the staff and information that is intended for public viewing. UMPortal at that point of time was developed using customized PHPNuke application ( with PHP as its language and MySql as the database).

The upgrading project started in September 2006. It covers better and more fleksible framework for administration of enterprise sized portal, new user interface and more fleksible method of viewing assignment. The new version was completed in Disember 2006 and successfully launched on the 16th January 2007.

CAMS or Centralized Authentication Management System is the system that provides single sign on services to the staffs and students of University of Malaya. Since its inception, more than 4,000 staffs and 30,000 students are using the system to authenticate themselves to various systems in University Malaya. Some of the systems include UMPortal, UMISISWEB for undergraduates, UMISISWEB for postgraduates and IAMS.

In phase 2, CAMS development will concentrate on redundancy and replication. This will include capability of handling enormous concurrent authentications and concurrent accesses from many applications to CAMS, ensuring increase in availability of CAMS with automatic failover and replication of LDAP and Kerberos in real time.

The Online fees payment facility project was requested by Bendahari Universiti Malaya. It was developed by PTM with the help of MEPS and Bank Islam. It was successfully implemented in September 2006. The facility provides an online function for the student to settle back logged payment of more then RM10 value. Less than RM10, the student will have to pay a the Counter in Pejabat Bendahari.

This system which was originally developed in PHP & PostgreSQL was transferred into TCL/TK platform. The development which was started in Jun 2006 are temporarily held back as the development team had to concentrate on completing the e-Sebutharga for JPPHB. The pending jobs will be continued in middle of May.

E-Sebutharga uses TCL/Tk as its language on AOL platform and PostgreSql as its database.

This development started in September 2006. Similar to the one developed for JPPHB, the function include capability to capture all the transactions involved in creating a "sebutharga" or tender in Bahagian Perolehan. It also generates all kind of related letters and notices throughout the tendering/purchasing process.

Selected Vendor to complete the digitization project for Faculty of Dentistry in November 2006. This project was divided into two parts, scanning of patient documents and x-rays, and development of an application system to manage and retrieve the scanned documents and x-rays. As of now, the vendor has completed the digitization part and is at present embarking on the indexing process.

Sistem Permohonan Pelekat dan Pendaftaran Kenderaan Online enables online registration and application for car stickers . It was initially requested by Pejabat Keselamatan in early 2005. It went into operation in July 2005 to handle vehicle registrations systematically for staff and September 2005 for students. To date, there are approximately 5894 staff vehicles and 2967 student vehicles registered in the system

The system was upgraded upon request from Pejabat Keselamatan in July 2006. New feature included was additional function to ease the user record updating process.

The upgrading of the Laman web QAMU project was started in the year 2004. The project includes development of additional modules such as Dokumen SPK, Semakan Dokumen SPK, Audit, Diari ,Minit Mesyuarat, Auditor Dalaman, visitor statistic, Statistik 20 Dokumen SPK Terlaris, E-Aduan, E-Survey and Reporting. 90% of the development processes have been completed in 2006 and being tested.

The purpose of this system is to allow lecturers from FSSS to upload articles and notes on Malaysian Civilization collaboratively. The system will enable the users to access these articles and notes either via internet or intranet.

This system is developed to manage stocks in PTj. The development of this project started in January 2005 following a request from BPOP. Other similar request from other PTj was then identified to ensure enhancement for bigger scope. A more comprehensive stock system will enable the administration to track and monitor usage of whatever in stock productively.

1. E-application (Online Higher Degree Admission Application) view details...
E-application is a web-based application system which can be used to apply for admission to higher programs. This application was implemented on 17th January 2007 for semester 1 session 2007/2008.

2. Convocation Ceremony Invitation System
This new system is able to help BPOP in the convocation ceremony invitation exercise. -This system records names and address of guests for the ceremony comprising of UM staf and VVIPs. It can print out address labels for sending out invitations.

3. Vehicle Disposal System
This new system provides a means for PTjs to request for their vehicles to be disposed.

4. Examination Attendance System (EXAS)
EXAS is a system which can record student examination attendance using PDA and the student’s smart card. Development of this system started in 2005. It was developed to assist the Examination Section to record examination attendance. EXAS will be implemented in the semester 1 session 2006/2009 examination.

5. Door Access System (DAS).
DAS is a system which controls access to rooms or areas required. This system reads the smart card of staff and allows or disallows access depending on the staff access rights. It has a web interface and is easy to maintain. Currently the Academic Division and Faculty of Computer Science and Information Technology are using the system.

6. Test on Human Resource Information System (HRIS) Upgrade view details...
A trial upgrade of the HRIS to the current version was done. The components involved were PowerBuilder, EAServer (Jaguar) Oracle database.

1. Integrated Student Information System (ISIS) – Registration and Examination Modules for Faculty of Medicine Higher Degree view details...
These new modules will be able to help Faculty of Medicine in the registration and examination processes. It will be able to record useful information on the faculty’ s students.

2. Integrated Student Information System (ISIS) – Registration and Examination Modules for Faculty of Dentistry view details...
These new modules will be able to help Faculty of Dentistry in the registration and examination processes. It will be able to record useful information on the faculty’ s students

3. Lift and Dumbwaiter Information System view details...
This system is for Mechanical Division, JPPHB to record campus wide information on all lifts and dumbwaiters. This system is still under development.

4. Class Attendance System (CLAS) view details...
CLAS is an application which can record students lecture attendance by touching the students campus card on a PDA and reader. Development of this system started in 2006 and it is still under development.