Category: iPhone

Have you ever forgot your phone somewhere? Being without the digital yellow pages or map in your pocket can make getting things done difficult. It can feel like it takes two extra steps to do anything. Jet City Device Repair wants to make your life easier. Not only do most of our repairs take less than an hour to fix, but we have also taken extra steps to make your repair experience as painless as possible. This includes our in-shop amenities and our technician’s local food and activities recommendations around town in Bellevue.

Visiting our Bellevue Shop

Let’s face it, waiting rooms can be boring. Our Bellevue shop wants to break the mold. For starters, we have hooked up free WiFi for every to use. This way you can bring in your laptop to get your work done. Our newest addition to the waiting area is our handheld Gameboy consoles. Give into the nerd nostalgia and play a game while you wait. There is also a collection of “How I Broke My Phone” stories which we have compiled from our customers. Get ready for a laugh. We also supply complimentary coffee and water for all of our customers too. Coffee (and water) is life.

Around Town in Bellevue

Not a waiting room person? Not a problem. Use your repair appointment as an opportunity to check out the Bellevue Area or grab a bite to eat. Our staff has been trained on checking in devices to prepare them for repairs. Feel free to enjoy some offline time. You deserve it. There are some fantastic places just steps away from our shop. Our technicians have picked out their favorite spots in the area to check out.

Our mission is to make our customer’s lives better. We don’t think that mission just has to stop at the repair counter. Check out our reviews if you don’t believe it! We think that planning for your repair can make your experience not only painless but enjoyable. You now have more information while around town in Bellevue. Let us know if you have any questions about your repair. We are always glad to help out!

Jet City Device Repair in Wallingford wants to make getting your phone repaired a breeze. This is why we think planning for your repair can make life that much easier. While we do offer some great amenities at our shop, the neighborhood itself has so much to offer. We decided to ask our technicians about their top 5 spots near our Wallingford shop.

At Our Shop.

Looking to have your phone repaired quickly and maybe catch up on some work while you wait? This is where we shine. We schedule appointments to get our customers back on their proverbial feet in no time. We want to go beyond only being quick. Our goal is to make getting your phone repair an enjoyable experience (don’t believe me? Check out these reviews). All of our locations have Free WiFi and coffee for you while you wait. We also have a hilarious list of “How My Phone Broke” stories from our past customers. There are some seriously funny ones in there. Seriously.

Hello Chicago! Are you thinking about having your phone fixed at our Loop shop? Our 30 minute iPhone repair time may not seem long but it can be quite a change of pace to be without your phone. Especially trying to navigate the city! Planning for your repair at our shop can make your experience even more seamless and hopefully enjoyable! Our customer’s come in during their work break, on their errand-run, or while they are just visiting Chicago. We wanted to put together a list of common activities our customers do while we are working on their device.

Our Amenities.

Are you stepping out from the office and still need to be online? We have your back. We have an awesome seated waiting area. There is free WiFi, power outlets, and coffee to drink to keep you going. Being without your phone, even 30 minutes, is not possible for most of the Chicago workforce. Not to worry, we have you covered.

Audio IC and Your iPhone 7 Speaker Problems

Another pervasive board-level issue is duping a growing number of Apple iPhone owners. In the past, users ran into iPhone 6+ touch issues which became known as Touch Disease. A surprising amount of iPhone 7 owners are now reporting problems with various audio functionalities. Users will first notice their microphone not working while making phone calls. The fault is known at the C12 pad on the audio integrated circuit chip. Technicians now commonly refer to it as the ‘Audio IC’ or ‘Loop disease’. It is unclear whether the issue is a manufacturer defect or due to regular wear of the device. Apple was recently hit with a class action lawsuit because of this particular issue. Fortunately, our technicians at Jet City Device Repair have the fix.

A common indicator of Audio IC disease is an error when using the voice memo app. Reports mention a grayed-out record button or an error message that reads ‘Recording Failed. No audio device found.’ Users also notice their microphone not working during phone calls. The speakerphone and Facetime icons also become grayed-out on your callscreen. Many users have also reported their iPhone won’t turn on. Others state very long boot up time when powering up their devices. An Apple icon will seem to hang for minutes on end before finally powering up all the way.

Audio IC Symptoms

Slow startup

Voice memo error

Grayed-out speakerphone

Videos don’t record audio

People can’t hear you on calls

The Fix

Disclaimer: This repair is not for the faint of heart. If you do not have any soldering experience, we recommend not attempting the repair. A small misstep could leave your phone permanently damaged. While the issue doesn’t directly affect your internal storage, we always recommend backing up any important data.

The problem exists not because of the IC chip itself, but with its connection to the logic board. First, we must desolder and remove the IC chip. Next, we clean the remaining pads and install a jumper to the C12 pad. The jumper creates a more reliable permanent repair because it makes a connection to where C12 runs to even if the pad can’t make that connection. Once installed, we must re-ball the IC-chip in order for it to fasten back to the logic board. The IC-chip must also be oriented and aligned accurately for all of the contacts to meet. This process helps to close the gap that causes all these audio issues.

The technique takes a trained hand and the proper tools to be successful. Jet City has the equipment and know-how to reverse this problematic issue. Contact us today and we can help return your phone back to normal.

Live or work in the Chicago Loop? Have a cracked iPhone screen? Super busy and wondering , “Is there an iPhone repair near me?”

Jet City Direct is the answer. If you have a broken iPhone and are in the Chicago Loop, one of our experienced & professional technicians will meet you at your office, a coffee shop, or any other public space and do the repair while you wait – usually in 30 minutes or less.

iPhone Repair that’s Really Easy

When you’re busy or Chicago weather is, well, Chicago weather, you don’t want to travel around the city to get your iPhone fixed. You want to stay in your office, meet at a local coffee shop, or some other nearby public space. You want someone to come to you and get the repair done quickly. And you want an affordable service.

This is the simplest iPhone repair you’ll ever have, and probably the easiest thing you’ll do all day.

iPhone Won’t Charge?

It’s all too common. A lifeless phone sits in limbo. It has been plugged in all night but your iPhone still won’t charge. Years of photos and contacts are now on the line. Questions and uncertainties can start piling up. When was the last data back up? Can this issue be solved today? Like every other electronic device, a cell phone’s battery can be replaced. Unfortunately, Apple hides the battery inside of its device. This makes accessing and testing them difficult without the proper tools and know-how. The days of swapping out a couple of double-A batteries on your Walkman are long gone.

That’s a common question this time of year. The newest phones are out and people want to trade-in their iPhone for the latest model. But what if it’s broken? You need to get it fixed first. Price may not be the only issue you care about, but it becomes much more important when you plan to get rid of your phone right away.

In past year we’ve spent a lot of time and effort developing a few of our technicians into experts at micro-soldering repairs. We’ve sent people to soldering classes, purchased high-end equipment, spent tons of time researching, done a bunch of practicing, and fixed a lot of real-world, broken devices. We’ve become very good at diagnosing and fixing board-level problems because of these investments.