Survey of Non-Group Health Insurance Enrollees, Wave 2: Findings

Non-group enrollees are able to purchase Marketplace plans through a health insurance broker or directly through an insurance company. In some states, large shares of non-group enrollees used a broker to enroll in a Marketplace plan

Those who’ve had their plans for fewer than 12 months were excluded from this analysis, since problems reported by these individuals may have occurred when they were uninsured or covered by a different plan.

Those who likely received a tax credit includes anyone with Marketplace coverage who says they received financial help from the government to pay their health insurance premium, as well as anyone who says their premium is based on their income.