Understanding Lean

Lean is a methodology proven to drive outstanding business performance by improving processes and enhancing customer value through systemically eliminating waste.

PMI’s Lean methodology ties together a number of Lean tools into a system for business improvement. These include Standardisation; 5S, Removal of 8 Wastes, Vale Stream Mapping, Just-in-Time Delivery and Jidoka (the ability to detect and stop abnormalities before defects occur). Lean is based on process thinking, the Plan-Do-Study-Act cycle and most importantly developing flexible and motivated team members.

In this article on quality improvement, Susannah Clarke attests that trust and respect are the glue that holds relationships together. When they exist, so does integrity. And where integrity exists for the skilled and dedicated quality professional, success also resides.

In this blog, PMI’s Head of Skills & Capability Practice Susannah Clarke, asserts that common wisdom on leadership attributes often overlooks the most important element essential for consistent success, a process approach.