Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

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FAQ for NO.1 D5+ Smartwatch Phone

Can the strap be replaced?

NO.1 D5+ has built-in antenna at strap connection part, if you wanna replace the strap, you need professional skill.

Does it support multi-touch?

NO.1 D5+ only supports single touch.

What is the waterproof level?

IP65.

Will heart rate monitor continuously?

It only test heart rate when pressing the button.

How long the strap of NO.1 D5+ smartwatch?

About 20cm.

Does it support upgrade firmware?

NO.1 D5+ smartwatch supports upgrade firmware.

Does NO.1 D5+ support Google play?

It supports Google play.

Can I download other themes or interfaces to my watch?

Yes, you can.

Why NO.1 D5 + can not make / answer Bluetooth calling?

Android smartwatch are different from our other Bluetooth smartwatch, they can't make a call without a sim card, but it will notify you when there is an incoming call.

Customer Questions & Answers

Hi,
İ would love to buy the watch ın black color but its unfortunately out of stock. Will you get the watch again, and if yes, when?

By Bayram Sep-24/2017 11:09:18

A

Hello Bayram, We are sorry this item is out of stock.

Q

He is water aprova?

By Pedro Sep-11/2017 03:09:31

A

Hello Pedro, It doesn't supports waterproof.

Q

DO YOU HAVE THIS PRODUCT IN STOCK ?

By THANOS Sep-09/2017 09:09:08

A

Hello THANOS,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

Please feel free to order it.

Q

I've found many kinds of faces and files like ".swatch" or ".vxp"...
What kind of faces can i download and install on this watch?

By Helder Sep-06/2017 10:09:06

A

Hello Helder, You can download from google playstore.

Q

Can I take a bath with the watch?

By Thiago Sep-02/2017 12:09:54

A

Hello Thiago, It doesn't supports waterproof. We are sorry you can.

Q

Hello, does this product read pdf files?

By Ioannis Aug-20/2017 02:08:05

A

Hello Ioannis, We are sorry it can't.

Q

Is it currently in stock in the EU warehouse?

By George Jun-27/2017 10:06:14

A

Hello George, We are sorry this item in stock in CN warehouse now.

Q

Hello, Is this version with DDR2 or DDR3 memory. My question is because I found info on sites:
http://www.chinawatchs.com/new-version-in-no-1-d5-plus/
and
http://en.001phone.cn/download-53.html
Thx in advanced
Johny

By Johny Jun-24/2017 12:06:19

A

Hello Johny,

This version is with DDR3 memory.

Thank you for your inquiry.

Q

Hello,
On network field as the Bluetooth line it is described this watch has Bluetooth 4.0 + 3.0, while on advertising images show Bluetooth 4.0.
Is it Bluetooth connection 4.0 + 3.0 or just Bluetooth connection 4.0?
Regards

By Elvis T.Santos Jun-19/2017 11:06:48

A

Hello Elvis, Thank you for your inquiry.

Please rest assured that the smartwatch is Bluetooth Version: V3.0,V4.0.

I've found many kinds of faces and files like ".swatch" or ".vxp"...
What kind of faces can i download and install on this watch?

By Helder Sep-06/2017 10:09:06

A

Hello Helder, You can download from google playstore.

Q

Can I take a bath with the watch?

By Thiago Sep-02/2017 12:09:54

A

Hello Thiago, It doesn't supports waterproof. We are sorry you can.

Q

Hello, does this product read pdf files?

By Ioannis Aug-20/2017 02:08:05

A

Hello Ioannis, We are sorry it can't.

Q

Hello, Is this version with DDR2 or DDR3 memory. My question is because I found info on sites:
http://www.chinawatchs.com/new-version-in-no-1-d5-plus/
and
http://en.001phone.cn/download-53.html
Thx in advanced
Johny

By Johny Jun-24/2017 12:06:19

A

Hello Johny,

This version is with DDR3 memory.

Thank you for your inquiry.

Q

Hello,
On network field as the Bluetooth line it is described this watch has Bluetooth 4.0 + 3.0, while on advertising images show Bluetooth 4.0.
Is it Bluetooth connection 4.0 + 3.0 or just Bluetooth connection 4.0?
Regards

By Elvis T.Santos Jun-19/2017 11:06:48

A

Hello Elvis, Thank you for your inquiry.

Please rest assured that the smartwatch is Bluetooth Version: V3.0,V4.0.

Let me know if you need any help.

Q

is it work with iphone?

By Eder Jun-14/2017 08:06:51

A

Hello Eder,

It can not work with your iphone.

Its compatible OS is Android.

Q

Is this watch water resistent?

By Jão May-31/2017 10:05:06

A

Hello Jão,

It doesn't supports waterproof.

Q

I have 2 SIM cards. Can i connect the smartwatch via bluetooth to my Iphone 6 and also use a SIM card simultaneously.?
Will i be able to receive the calls of both the SIM on my watch? How does it work on such scenario.

By Pradeep May-06/2017 12:05:45

A

Hello Pradeep,

The function you describe is unable to be realized on this item.

Q

With the connected Bluetooth device is able to make calls or answer a call without sim?

Excuse me frandes
Can i get steel strap with this smart watch?
Also , Can i install a smart watch face maker ?

By Murad Jan-07/2017 12:01:24

A

Hello Murad, Sorry,there is no steel strap for this item.you can not install face maker .

Q

I BOUGHT IT BUT CELLULAR NETWORK IS NOT WORKING I AM FROM INDIA WHAT TO DO?

By amar Nov-05/2016 07:11:28

A

Hello amar,For after sales issue, please go to our Support Center here: http://support.gearbest.com/For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Can it works with iPhone Apple ? All functions ? Tks

By Marco Sep-29/2016 02:09:57

A

Hello Marco,

This watch phone doesn't work with iPhone Apple. Thanks for your attention.

Pros:- a very good construction, with well-worked precious materials - a powerful hardware supported by a battery with acceptable autonomy (1 full day of use) - a wonderful display, the right balance between a perfect vision in every circumstance and battery useCons:- the software is not yet well developed for user. I think that the full Android 5.1 os is ot yet ready for use in low resolution displays: developers don\'t scale the apps till this size so, for example,

Shipping & Payment

Shipping

There are two key factors which will affect the time you receive your items.

1

Item processing time

After confirming your payment, we usually ship products out within 24 business hours. However, sometimes due to large transaction volumes or other order issues, we may require up to 3 working days to process orders. You will receive a notification email as soon as your product(s) have been dispatched.

2

Shipping methods

China Warehouse:

Shipping Type

Country or Region

Arrive within 1-7 Days

Arrive within 8-15 Days

Arrive within 16-30 Days

Arrive within 31-45 Days

Average Time (Days)

Unregistered Air Mail or Registered Air Mail

United States

0.52%

23.78%

69.62%

5.87%

25.63

Spain, United Kingdom, Italy, Germany, France & Portugal

1.58%

35.8%

56.84%

5.57%

26.39

Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic

5.59%

24.44%

55.84%

13.00%

27

Russia

0%

0.04%

64.94%

30.02%

39.53

Japan, Korea

0%

21.30%

68.80%

9.66%

23

Brazil

0%

0%

23.91%

72.09%

38.6

Turkey

0.06%

61.80%

37.68%

0.45%

23.52

Thailand, Singapore & Malaysia

0%

18.38%

54.27%

25.34%

19.03

Other countries

0.7%

38.79%

47.94%

8.56%

23.57

Priority Line

United States

0.43%

33.18%

65.07%

0.5%

16.43

Spain, United Kingdom, Italy, Germany, France & Portugal

2.55%

18.21%

35.65%

34.27%

26.31

Russia

0%

0%

32.6%

65.4%

36.07

Brazil

0%

0.26%

41.22%

58.17%

36.67

Turkey

0.1%

51.37%

47%

0.47%

14.47

Australia

7.67%

86.60%

5.68%

0%

11

Korea

35.54%

44.45%

19.32%

0%

11.65

Japan

95.80%

2.09%

0%

0%

6.84

Thailand, Singapore & Malaysia

58.96%

41.04%

0%

0%

8.45

Other countries

22.33%

30.8%

27.62%

17.64%

18.65

Expedited Shipping

ALL countries(EMS)

3.8%

46.8%

26%

15%

14.8

ALL countries(DHL)

65.8%

25.75%

3.86%

0.37%

6.72

GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.

USA Warehouse:Generally, 3-7 days to a USA address.

ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.

Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.

Note:The above shipping time are calculated by using calendar days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Paypal

Wire transfer

For orders which exceed $1,500,please contact us at support@gearbest.com.Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3

Western Union

Please contact us at support@gearbest.com for details.Note: please email us the following information after you have paid via Westem Union: · Control Number(10 digits)· The exact amount sent along with the currency· Name of sender.· Address of sender

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Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.

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At Gearbest we work hard to ensure we can offer our customers high quality products at the lowest possible price. If you purchase a Gearbest product and find that the price has dropped within 72 hours of paying the order, we will refund the difference - no questions asked. Simply contact our Customer Service team at our Support Center with the details. Please note that our 72 hours Price Protection Program does not apply to Flash Deal products.

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