pet services

Pet Boarding

On-site pet boarding facilities are available through Now Boarding. Located on airport property, Now Boarding allows you to drop off your beloved pet(s), park at the facility and then take a complimentary shuttle ride to your terminal for your flight. When you return, Now Boarding will pick you up from the terminal and return you to your pet and vehicle - 24 hours a day!

You don't need to be an airline passenger to use their services, either. Whether you are traveling by plane, train or automobile, the pet-loving staff provides convenience and compassionate care for dogs, cats and many other household pets.

To learn more or to make a reservation, please visit their website at: www.nowboardingpets.com or call 612-454-4850.

Pet and Service Animal Relief Areas

The Minneapolis-St. Paul International Airport maintains pet and service animal relief areas at both terminals.

There are two Terminal 1-Lindbergh locations. Outside the secure area, the pet relief area is located outside Door 1 on the Baggage Claim Level. Follow the signs to your left. The area is fenced on three sides and has a woodchip base.

To gain access to the pet relief area inside the secure area at Terminal 1, visit the Information Booth located near the entrance to Concourse E in the Airport Mall.

At Terminal 2-Humphrey travelers should use the grassy area just outside and to the right of Door 8 on Level 1 near Baggage Claim.
Passengers traveling with a service animal can request an escort from their airline or Travelers Assistance to the pet relief area.

Pet and Animal Policies

All non-service animals must be kept kenneled while in the airport's facilities.