Vista blamed for Windows revenue drop

Microsoft revealed last Thursday that Windows revenues during the first three months of 2008 were down nearly 24 percent from the same period last year.

By
Gregg Keizer, Computerworld (US online)
| Apr 28, 2008

| IDG News Service

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Microsoft revealed last Thursday that Windows revenues during the first three months of 2008 were down nearly 24 percent from the same period last year.

One analyst argued that the decline is more evidence that the company is having trouble convincing users of Windows Vista's value. "More than a year has passed since the rollout of Vista to both the business and consumer markets, and experiencing revenue declines so early in the product lifecycle is not a positive sign," said Allan Krans, an analyst with Technology Business Research.

Krans also compared the 23.7 percent drop in revenues of Microsoft's Client group - the division responsible for Windows - with a decrease of less than half of one percent for the last quarter of 2002, the period a year after the debut of Windows XP.

Microsoft tempered the 2008 revenue drop by noting that after it accounted for the free Vista upgrades it gave to PC buyers in late 2006 and early 2007, the decline was only 2 percent.

In an earnings conference call Thursday afternoon with financial analysts, Chris Liddell, Microsoft's CFO, blamed the decrease year-to-year on Vista's strong sales in the first quarter of 2007, and higher-than-expected rates of Windows piracy in the first three months of 2008.

Liddell called the comparison with last year "tough" because of the solid numbers Vista's launch added to revenues in 2007. "[And] we believe there was an increase in shipments of unlicensed PCs, particularly in Asia," he said.

Krans also pointed out that along with soft revenue figures, Microsoft continues to face perception problems regarding Vista. He ticked off several - ranging from calls by users to extend the availability of Windows XP - which is slated to start its retirement on 30 June - to analysts' pegging Vista as "bloated" to the ongoing "Vista Capable" class-action lawsuit.

Microsoft denied that there is any connection between the lower revenues and Windows Vista. "There's really no Vista-related issues at all," argued Liddell.

"In terms of the impacts, firstly [with] the overall PC market, [there are] unlicensed PCs, which is not a Vista issue. Emerging markets growing faster than mature markets, that's not really a Vista issue," he said. "[And] a bit of a channel shift to larger OEMs, again [that's] not a Vista issue.

"The only Vista impact really is the launch last year and the very strong comparables that we have, but that's not really a comment about this quarter, it's more a comment on the year-ago quarter and the comparable," Liddell added.

Michael Silver of Gartner isn't sure any comparisons with XP are fair. "Because XP made the holiday season in 2001, everything is really just a bit off," said Silver in an email.

Windows XP was launched near the end of October 2007; meanwhile, Microsoft rolled out Vista to volume licensing customers in late November 2006, but didn't push it into wide distribution until the end of January 2007. For the quarter that ended 31 December, 2002 - a year after XP's launch - Microsoft posted a decline in Client division revenues of four-tenths of one percent, about one-fourth the decrease of the adjusted revenues in the one-year-after-Vista quarter just reported.

Rather than put the blame on Vista, Silver said the weak Windows revenues could instead be linked to lackluster PC sales in developed countries, where higher-priced versions dominate.

"Since Microsoft will sell more premium SKUs in developed countries and fewer premium SKUs and even Starter Edition - which all get less revenue - in emerging countries, stronger PC sales in emerging countries don't make up for flagging PC sales in developed markets," he said.

According to Microsoft, it has sold 140 million Vista licences so far.