Ice-Covered

New Poles

Two Rounds of Ice

After this week's widespread outages from two rounds of ice storms, crews are working a remaining 2500 outages. Click the Winter Storm Update to see specific restoration information for your location. Thank you for your patience as crews work to get your lights back on. http://enter.gy/61865GFA

Entergy Teamwork

Everyone at Entergy serves a storm role and sometimes sister utilities help our teams. Entergy Mississippi sent us senior engineer Glenn Nix and line supervisor Milton Bryant. With widespread damage, we divide our service networks into smaller sub-networks and here Glenn and Milton are serving the role of managing the dispatching to plan, schedule and execute work orders. It's an important role, especially when Entergy has brought in hundreds of additional workers. Thanks guys!

Entergy Teams

View of Ice-Related Damage

STUTTGART, ARKANSAS: This is the view where crews worked ice-related damage. Crews across our service territory have restored 40% of customer outages in the first 24-hour period since the peak Tues at 3 p.m. of 48,171.

Tree Crew Convoy

Contract Crews

MARION, ARKANSAS: Crittenden County suffered extensive damage during back to back storms. Restoration efforts were 65% complete Tuesday morning but outages totaling almost 17,000 customers over the region occured on Tuesday. Thankful to have over 500 workers in the area, including these contract crews helping us, pictured on James Mill Road today.

16-Hour Days

Working on power lines in back yards, as is often the case, can be slow going. It's necessary to climb the poles because buckets can't reach them. Case by case, workers will continue working 16-hour days repairing damage until the job is done. In addition to nearly 900 Entergy Arkansas workers and support personnel already working outages, the company is assembling a storm team of 1,450 more resources to assist in the power restoration effort.

Report Outages

This cardinal, photographed by a customer in Little Rock, Arkansas, is sitting pretty on a service line. Remember, if you see any power line down, report it to 800 9OUTAGE and treat it as though it is energized. Once reported, crews will get to your location.

Entergy Mississippi Assists

Ice-Laden Tree on Power Line

This is the kind of trouble crews are dealing with today. This scene is near Hot Springs, Arkansas, where an ice-laden tree has fallen onto power lines. Fortunately, in this case, nothing is broken. As soon as crews get the tree off the lines, they'll quickly move on to the next one.

Help from Entergy Mississippi

Ice Storm Damage

A Dangerous Job

Being a lineman is one of the world's most dangerous jobs. What looks like a winter wonderland day off from school for some is another day on the job for Entergy Arkansas linemen. Conditions like these in north central Arkansas require linemen to conduct necessary safety protocols and the work itself a little more slowly and methodically so they and the public are safe. Thanks for your patience as we have over 800 people working to get the lights back on.

Entergy Arkansas line crews continue to battle the aftermath of an ice storm that caused widespread damage in the Entergy Arkansas service territory over the past few days. Line crews are replacing 600 spans of wire and hundreds of broken poles, each requiring a four-man crew about four hours to complete.