79 Customer Ratings

13 Customer Reviews

Process to obtain a rental unit was faster and easier than i had anticipated, from starting online at your website through the on-property experience.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Veronica

Dallas, TX

August 30, 2014

When I first moved my items into storage it was wonderful. The associate was very pleasant in helping me.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Chad

Dallas, TX

July 25, 2014

Morris and Shelly were extremely nice and informative. This is definitely the most friendly team I have encountered at a storage rental facility.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.1 out of 5 stars

By Sally

Fort Worth, TX

July 24, 2014

Was very satisfied in past experiences with company until another client used their storage to performed his grinding business and caused saw dust to cover my property as though a major sand storm had hit the area. The manager and associate manager was made aware of the situation. They informed me that the person had to move. Before I can move most of my items the saw dust had to be cleaned off and restored

Staff

4.7

Cleanliness

3.7

Expectations

4.0

Satisfaction

3.0

Recommend

5.0

4.6 out of 5 stars

By Deborah

Plano, TX

July 9, 2014

I received everything I reserved online. Contract, property rules, etc were explained and reasonable.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Vicente

Dallas, TX

June 3, 2014

thaks for you help

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Carrie

Dallas, TX

May 30, 2014

Morris is the best!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Bonnie

Irving, TX

April 28, 2014

Great customer service, Shelley is always eager to help whenever I have questions or concerns.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rosie

Irving, TX

March 17, 2014

Was very easy to get a storage unit & got my phone calls returned when promised. Efficiency and friendliness a major plus.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Shannon

Dallas, TX

March 11, 2014

the employees that work at the storage unit where I rent are always the best!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Peter

Fort Worth, TX

February 20, 2014

Both associates with whom I dealt were courtious, knowledgable, and eager to help with all my concerns.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Michael

Dallas, TX

February 5, 2014

the people at the front desk have always been very friendly and courteous.its aways a treat to come and visit . keep up the great work!!! A+A A A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++AAA

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Walker

Austin, TX

January 23, 2014

First off, my experience was great, so thank you for that. I thought that Uncle Bob's was honestly above expectations on all demensions. The one thing that I would recommend is that you get an online platform to discontinue service. The fact that I had to have a fax machine was tough. I use email and so does the rest of the world. There are ways to take a picture of the form, email it and the other person can fill it out take a picture and email it back. Then you can print it out.
Other than that, I thought the experience was great.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Dallas

If your Texas home doesn't offer the luxury of a basement, rent a unit at Uncle Bob's Self Storage. When you rent one of our self storage units you'll also have access to a free truck rental for up to 25 miles. We're near the corner of Hargrove Drive and the Webb Chapel Extension, just a mile and a half away from the Bachman Lake Park Loop Trail.

Serving the Communities of:

Highland Park, University Park
75209, 75229, 75235

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!