Management

I spend a lot of time in meetings where health-care-specific terms are the norm. Bench to bedside, coordination of care, population health and medical destination all come to mind. While people in the industry may know what these phrases mean, it’s entirely possible that crucial staff members who are less involved in communicating the business(...)

Though the concept of “employee engagement” is sometimes dismissed by people who see it as empty corporate jargon, it can be so much more than that. With my team at Johns Hopkins, I make it about caring for and respecting my colleagues first. I focus on their unique contributions and talents, with the aim of(...)