Patient Center

What to Expect

Initial Evaluation

You will receive a one on one assessment with a doctor physical therapy who will perform a thorough multi-system evaluation. Based on the findings of your evaluation your therapist will work with you to develop a plan of care to best achieve your goals and help you embark on your journey to better.

Your First Visit

Bring along any reports, X-rays, MRIs, CT scans, list of medications and any other relevant information.

Please arrive 15 minutes early for your appointment for registration. If you like you, can also print and complete our online forms and bring those along to speed up registration.

Wear loose-fitting, comfortable clothes.

If your condition is work-related, please bring your case information, including name and contact information of the case manager.

Make a list of questions that you wish to discuss with the therapist.

Please call our office to verify your insurance benefits. We will verify your benefits and help you navigate the insurance process so that you can focus on your recovery.

Average treatment time is 45-60 minutes and will vary based on your condition.

Patient Promise

We will educate and empower you throughout your recovery.

We will listen to your needs and respond accordingly while practicing respect and compassion. We offer a welcoming environment and trusting relationships. You are instrumental in your recovery.

Simply, we want you to succeed. Your journey to better starts here.

Discovery Session

Is there a persistent physical problem stopping you from being as active as you desire? Are you unsure of what to expect from physical therapy?

Our professional staff is available to speak with you, perform a short 15-20 minute physical screening, answer any questions, and then offer options to alleviate the problems. We can assist in reaching your physician should this be necessary to schedule a full physical therapy initial evaluation. To secure your discovery session please fill out this quick form or call one of our locations. The more we know about you, the better we can help you.

Dizzy & Balance Patient Intake Form

Insurance Information

Verifying Benefits:

It is our policy to confirm the eligibility and benefits of all of our patients and inform them of their particular benefits prior to their first appointment. This will hopefully, eliminate any surprises concerning your personal responsibility for payment. In addition, we will work with your insurance company to obtain authorization for therapy when it is required. Lastly, we will submit your clams directly to your insurance company and assist you in monitoring your claims.

We Accept the Following Insurances:

We participate with many PPO’S, workers’ compensation carriers, and private insurance companies. We are also members of PTPN, a national network of contracting companies, which grants us access to hundreds of other health plans not listed below.

This list is not exhaustiveand only represents a few of the insurance companies we are in network with. If you do not see your insurance company listed, please call us directly to discuss further.

Aetna

BlueCross BlueShield PPO

Blue Choice PPO

Blue Select PPO

Cigna

Humana

Medicare

United Healthcare PPO

Work Comp

Some Medicare Advantage Plans (dependent on the specific plan)

Co-payment:

Co-payment amounts are the patient’s responsibility and are collected at the time of visit. Payment plans are available if arranged for prior to treatment. We accept debit cards; cash; personal check; Discover, MasterCard, and Visa.

Cash Payments:

For patients without insurance or for those who choose not to use insurance, we will ask for payment of services at the time of your visit.

Have More Questions?

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