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I set up 3x XR15 Pro's yesterday (without reeflink) and programmed them via my laptops web browser. Everything is programmed fine, but today I tried to edit my settings and for some reason Ecosmart live says i'm in offline mode. USB is connected to one of the lights, the connection software has a tick next to both 'radion connected' and 'connected to ecosmart live'. I tried restarting my laptop as well but no luck. I tried Firefox and Chrome browsers but I still get the offline mode message.

Iím having same issue on my desktop Pc running on google chrome
Why is your software so buggy it works on one Pc and offline on another so not cable issue which is standard reply when I contacted support