They delayed our flight because the pilot couldn't show up, which is the most ridiculous reason I have ever heard. This is not something unexpected, it was not an early morning flight, there is no reason this should have happened.
Entertainment costs way too much and I didn't like the flight attendants.

It was absolutely freezing temperature-wise. They sold out of blankets and for those of us unlucky souls, we were stuck wrapping our bodies in anything we could find from our carry on luggage. They must've had an issue with the AC, but I slept like poo which I was counting on for my NYC to LAX cross-country early AM flight.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

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