COVID-19 Update for Our Customers

March 24, 2020

In response to the rapidly evolving situation around COVID-19, we have implemented policies to help protect the communities we serve in Alaska. These include the following:

If you are facing financial hardship due to the pandemic, please reach out to your local Alaska Waste office. We can accommodate payment arrangements; and will work with you individually to meet your needs.

We will not discontinue service for any residents due to an inability to pay during this time.

For businesses, we can modify your service as needed. Again, please reach out to your local office if you need to make changes. We’re here to help.

We also want to assure our customers across Alaska that we have continuity plans in place so we can continue providing service as effectively as possible during this challenging time, and despite disruptions in daily life.

Our number one priority is the safety of our employees, customers, and the communities we serve. We are closely monitoring the current situation and are following guidance from the CDC, WHO, and our state and local public health officials. We appreciate your trust and understanding.

You can find contact information for your local office by clicking on “Service Areas" and choosing your location.