How can we help you?

How do I know that the tickets I have purchased are valid?

Unfortunately we cannot fully guarantee the intentions of our sellers but it is highly unlikely that tickets purchased through Twickets are not valid. We actively monitor buyer and seller behaviour and have the ability to ban any accounts that display suspicious behaviour. Furthermore, you are protected by our guarantee:

If your tickets aren’t as described, you’ll be covered for the full amount of the item. Where PayPal is used, you’re covered by PayPal’s Buyer Protection policy.