Caroline Jones

My privacy policy

I Caroline Jones am the data-controller of your personal information as it relates to my shop.

When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:

• With Folksy to comply with my obligations.

• With delivery companies to fulfil your order.

• To comply with legal or tax obligations.

I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.

You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.

About Caroline Jones Jewellery

Welcome to my Folksy shop - my name is Caroline and I make contemporary silver jewellery in the UK

My jewellery making began as a challenging and rewarding hobby at evening classes. I now design and make a range of jewellery using many traditional metalsmithing techniques from my home studio in East Sussex.

I work mainly in sterling silver and copper with occasional use of gold for embellishment. I also work with PMC (precious metal clay), a versatile medium that I use to create detailed fine silver charms from natural materials such as shells and seedpods. Gemstones, pearls and sea-glass add colour and interest to my designs in the form of beads and stone-setting.

Living by the Ashdown Forest offers me a constant source of natural beauty and inspiration. I also love to sail and spend time by the sea where hours of beach-combing have led to a large collection of sea-glass! I enjoy the process of turning a solid piece of silver into a fluid, organic and beautiful creation. It gives me great pleasure to create a piece of jewellery which is treasured by someone who is willing to invest in my work.

All of my jewellery is individually made by hand and therefore no two items will ever be exactly the same. Each piece is made with love, care and attention to detail. If you would like me to make something especially for you, I would be happy to discuss this with you.

My Folksy shop is a wonderful way for me to share my creations with you. Thank you for visiting - I hope you enjoy ❤️

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Buying from me

All my jewellery is made by hand to a high standard and is beautifully finished, however slight variations of the same item will naturally occur which adds to its charm and individuality.

Please contact me if you are interested in a custom order and I will be happy to discuss this with you.

Please note that for hygiene reasons, earrings cannot be returned or refunded.

The customer is responsible for any local customs, duties or fees.

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.