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Thanks for the heads up. This is strange. When I looked at my site before starting this second thread, it was still broken. Not sure if it was fixed by someone on y’all’s end or what, but it’s working again here too.

But because of this instability, I’m very concerned about support for this theme for my company’s B2B website. Is there any way to get faster support in the future? If there were a paid support subscription, I would be glad to do that.

As far as I know, I have only used the parent theme. I do not recall activating the child theme any time recently. (I know this is not best practice, and I do plan to configure the options on the child theme and activate it before my site goes live.)

–Additionally, activating the parent theme after editing / configuring options on the child theme should not cause the problem that is currently happening on my site (showing part of the header only, without the rest of the page displaying) — because the error would only happen when the child theme was activated.–

Thanks, Devin! I appreciate the advice. I was able to test, but it did not fix the problem.

However, I have talked to my host and found the issue. It’s so silly. The issue is that I had upgraded the max_input_vars from 1000 to 5000, but the site didn’t know it because it was still in the comments on the php.ini file. I hadn’t realized it because this file was only one long string of text and code, not formatted into lines.

Thanks for y’all’s patience! Hope this thread helps someone else if they find themselves in similar shoes.

I would like to try to deactivate Enfold to test whether I can reorder pages while using a different theme. If I do this, will I get my settings back when I reactivate?

My Enfold is highly customized (both styling and the other settings in Enfold). I am also using WPML, so there are many versions of Enfold on this main site. Consequently, I wanted to check first. (I’ll back everything up, but I’d rather not have to reinstall my site if possible.)

Hi Peter, suhosin does not appear to be run by Bluehost, so I think that this link and (Purchase code hidden if logged out) -canvas-theme”>this link are more applicable in my situation (re: max_input_vars and related code). Tried these, and they might have helped slightly but did not fix the problem.

Thank you for addressing my question about custom menu item limit, but unfortunately I am still having problems with the default menu. I will not need a custom menu if I can get the default menu to work properly.

Whether I am in All Pages or editing a specific page, I try to save a new parent / child location or a new menu ordering, but this does not save once I refresh the page. Therefore, I am unable to move pages, and I am unable reassign pages as parents / children. Please advise.

Thank you, I think you were onto something regarding the multiple tabs. I’ve been able to do this for all except one language, which I think is due to an unrelated WPML issue. (It dissociated one my frontpage translations, as a different page instead of a translation of the frontpage.)

Hey, Dude! I’ve been working on this a bit more but still can’t find a solution. Deactivating the plugins did not make a difference.

There are problems with both the default menu (ability to reorder pages) and with the custom menus. Here are some other menu errors that might be related:

I created a custom menu for Enfold, which I translated via WPML, but I can no longer assign this menu to a theme location. I would like to put it as the Enfold Main Menu, but I can’t. I check the box, save the settings, but when the Appearance > Menus page refreshes, the box is unchecked and the default menu shows. This is a problem because I’m unable to reassign pages to new parent / child locations, so the default menu is incorrect.

I’m also unable to remove the Blog link from my menu even though there is nothing there. I do not use the default Blog because I have three blogs and handle them as individual sites on my network. (My blogs have different settings than the rest of the site. For example, the blogs are not translated.)

The menu no longer lets me use the Mega Menu setting for some reason. I have Mega Menu checked, but the default dropdown menu displays. *On second thought, this may be because the default menu is showing instead of my custom menu. So let’s hold off on investigating this one.*

The custom menu only lets me add so many items. Actually, I added more items, but once I save and refresh, the last two content sections disappear from the list of pages on the Appearance > Menus page.

I do not believe these issues are caused by user error. I have used Mega Menu, assigned menus to theme locations, etc. in the past. I believe the theme is up to date, as is WP (3.8). Thank you!

This reply was modified 2 years, 10 months ago by MHM. Reason: Added note to the Mega Menu part

Thanks! I added the border you suggested to the left, right and bottom of the first item, and that looks much better. Still running into the other problems though.

Could you please take a look at my site from the private link that I posted earlier in this thread? Your second piece of code did not do anything, but don’t worry about looking at that code because the background color is not the cause of the problem. The dropdown menu is all white, so it’s not a problem that this piece of white space is there. The problem is that the border is about 10px inside of the default language item.

I also do not understand why a line is being created when you click the dropdown button. It pops up to the right of the dropdown menu just below social media navigation menu.

One other thing: The language dropdown menu is opening upon hover. I would prefer if it only opened upon click, so that it does not pop up to obscure the main menu when a visitor accidentally moves a mouse over it. Thank you.

Thanks again. Replacing all of the semicolons with !important; in the code that you and Ismael gave me has helped some. I have also tweaked the code to adjust padding, line-height, etc.

This code appears to be almost correct. However, I am still having a few problems:

When you click the dropdown button, the first item that pops up below the current is missing its left, right and bottom borders. (Top border is set to none in the code because it would overlap with the current item’s bottom border.) There is also a weird line that is tangential to the menu (to the top right of the first dropdown item).

The weird blank space to the left of the current item in the menu is still there. Upon closer look, I do not think it is a matter of color, so I removed the “background-color: inherit;” from the code. It appears that this one item is about 10px narrower than the rest of the items. I have tried to adjust the width, but this did not work. Trying to insert negative margin just moved the entire item, including this blank space.

Thanks for your response, Yigit. Unfortunately, this did not make any visible changes either. It made changes to the language switcher that was in the sidebar (i.e. the default one I was replacing) rather than this custom placement one we just added.

I am going to delete that default language menu from the sidebar in favor of the one in the social media nav ribbon.

Also — this one is less critical to function but does make a design impact — there are 10 px or so of white space to the left of the menu that I would like to get rid of because the background is not white. If you could help with that too, I’d appreciate it. Thanks again!

Just need a little help getting it styled:
* When you click the language switcher, the submenu jumps to the left. This makes it hard if you need to scroll to one of the languages toward the bottom of the list.
* I’d like to reduce the amount of space / padding above and below each language because it likewise makes the submenu longer and harder to click.
* Likewise, I’d like to reduce the amount of padding to the left and right of the language names, and maybe reduce the font by one point. The current design makes the submenu longer by pushing some of the language names to a second line.

I tried adjusting some of the pixels you mentioned above but did not see any changes.

Hi, Peter,
Unfortunately, I can’t share the link because my site is under development. Please let me know which file you’d like to review, and I’ll send you any CSS code relevant to WPML language styling.
Thanks. -MHM-