My TWC®

ASO Score & Checklist

Titles weight a lot in the App Store algorithm. Try to add your strongest keywords in your title. This will increase your app discoverability. Use our Keywords Tool to find the best keywords for your app.

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App Description

The length of your description looks great.
1866 characters
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You have 1866 characters. Don’t forget to add important and relevant keywords in your description to improve your iTunes app page and optimize your SEO.

It is recommended to use all 5 available slots and to use optimized screen dimensions for each device. Make sure to include some text to describe your app on each screenshot. Don’t forget showcase your best features on the first two screenshots as they will be displayed in the Search Results on the App Store.

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Versions

Your last version was released more than 3 months ago. Update your app with new features and/or some bug fixing.
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Version 6.4 released on May 04, 2017Minor enhancements & bug fixes

Version 6.3 released on March 02, 2017- Optimizations for phones with larger screens (iOS App Store only)
- Updates to Contact Us and Talk to TWC
- Minor enhancements and bug fixes

Version 6.3.10 released on March 17, 2017• This release resolves issues causing the app to crash for a small number of users on iOS 9.x.

Version 6.3.9 released on March 13, 2017- This release resolves issues causing the app to crash for a small number of users on iOS 9.x.

App Description

Charter Communications, Time Warner Cable and Bright House Networks are now one company, and soon you’ll get to know us by the name Spectrum. This app is for customers in the former Time Warner Cable service area.
Use My TWC® mobile app to manage your account and services, including review and pay your bill, get detailed billing information, and troubleshoot equipment for service issues, manage your existing service appointments and access Phone voicemail.
Billing
- View your bill summary, payment history, recent activity and last 6-month statements
- Pay your bill using a credit card, debit card, checking account or savings account *
- Schedule a future payment without waiting for a due date
- Setup recurring payments using AutoPay and paperless billing preferences
Troubleshooting
- Activate your new set-top-box, modem & Digital Adapter
- Check equipment connection status and troubleshoot service issues by reauthorizing equipment
Services
- Check your full list of existing services and equipment
- Add or upgrade TWC services from the app
Appointments
- View/reschedule/cancel your existing service appointments
- Manage your appointment notification preferences for existing appointments
VoiceZone®
- Receive notifications for new phone voicemails
- Listen to and manage your phone voicemail
- Use Call Forwarding to forward your phone when you¹re on the go
Contact Us
- Use Virtual Assistant to get answers about your services.
- Schedule a call-back using Talk to TWC. You don¹t need to wait on hold, we¹ll connect you with an agent when you’re available.
- Chat lets you text chat with a live representative for help on all your service questions.
Other Features
- Find TWC WiFi® Hotspots near you
- Find TWC Stores near you
- Access the TWC Channel Guide
*Hawaii customers cannot make payments with checking and savings accounts

App Screenshots

My TWC®
Ranking History
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Productivity

My TWC®
daily app ranking in
Productivity
category for the last 30 days.

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