Had a fantastic dinner dance with approximately 70 attending. Every detail was perfect. Only wished that we had booked for the night. Thanks to all the staff. Extremely efficient and friendly.
Tom & Fi

chissy2016

15/11/2016
,
London, United Kingdom

2

« Wedding »

I was at my freands wedding the food was good the bar staff great but the food staff well where do I start under trained the guy running the wedding was so unorganised it was like someone on there first shift clearing tables that where not finished I no you wait till all ar finished staff all over the place hope the bride my friend didn't notice

jasper5079

13/11/2016
,
Harrogate, United Kingdom

5

« Great weekend wedding party »

Stayed for 2 nights for a family wedding, which was held here. Clean and well equipped rooms. Great breakfast, excellent choice and cooked to order. Wedding meal was delicious too. But the it was the staff that made the stay great. Nothing was too much trouble for any of them. Great service. Thanks.

MrsPaulaT

13/11/2016
,
Nottinghamshire, United Kingdom

5

« Friends Wedding Weekend »

We stayed for 2 nights for a friends and wedding. The hotel is a lovely mix of traditional and modern. Our room was lovely and clean, nice size and a brilliant rate £80 per night with full Scottish Breakfast for 2 of us. We had a meal on the Fri night in the bar which was excellent especially as we were a party of 10 and another party of 24 were in too. Service was good, food and drink were excellent. The wedding on the Sat was perfect with our needs catered for. We laughed, we sang and we danced. My only criticism of this hotel was 3 times I was stopped from walking from 1 bar to another once by 3 members of staff forming a sort of barricade. They may have thought they were being attentive but I found it quite aggressive and off putting to be challenged especially as 1 point I had nipped to the ladies and was returning for my coke with my husband.

07/11/2016

5

« A home from home »

What can I say about this quaint little hotel we stayed here for 9 days and have to say this has been our favourite hotel ever. The staff were excellent, the food was fantastic and the service was second to none. We were made feel part of the furniture. We will definitely be returning to this hotel, miss our wee Eaglesham family xx

Stephen W

06/11/2016
,
Darwen, United Kingdom

3

« Broken sleep »

I haven't stayed here for over a year but the hotel I wanted was fully booked. I had requested a quiet room and even asked at check in if the room was quiet and was told it should be but on entering you could hear the kitchen extractors, however I thought they would go off after the kitchens closed, but during the night I was woken by the sound of some equipment, possibly a freezer, going on and off, the second night I slept with earplugs. Dinner I both nights was good, steak the first and monkfish the second. Breakfast on the first morning was smoked poached haddock but it was a small piece of tough haddock, most disappointing, the second day scrambled egg and smoked salmon, excellent. Although I had booked a third night, two nights of broken sleep made me decide to leave early. I have stopped here on a number of occasions and quite like the hotel but not being being able to sleep, which is the reason I haven't stayed here for over a year as last time I had similar problems, does not encourage me to return.

StevenDownie

01/11/2016

5

« Great hotel, good value and a terrific full English breakfast »

Very clean room, tea and coffee and biscuits in room, nice free toiletries shower gel, shampoo and soap. Very comfortable bed and reasonable TV package
The staff were very pleasant and a nice clean bar area, prices were reasonable and will stay here when back in the area.
Try to get a room with a full window as back rooms have sky light window which is a bit dull in the summer.
Also ate in the restaurant and food was great, breakfast was also very good with plenty of choice and cooked to order

Deborah K

31/10/2016
,
birmingham, United Kingdom

5

« birthday party »

absolutely fantastic evening at the hotel. guests stayed over and could not speak highly enough of the cleanliness of the rooms and the kindness and helpfulness of the staff in the hotel. On the evening of the party, the bar staff were very attentive with Management team highly visible to all to ensure everything went well on the night. The buffet was excellent and the kitchen staff were very accommodating to all our requests for our guests.

PocketReviewer

28/10/2016
,
Glasgow

1

« Appalling food ! Terrible service. »

My parents had lunch here on Wednesday and it was truly terrible. My Dad's soup was cold and the sandwiches wet and limp. My Mum's chicken pie - the chicken was hard, the vegetables like something out of a packet and the chips burnt and soggy (quite an achievement)
Truly terrible - an experience not to be repeated.

Martin H

24/10/2016
,
Worksop, United Kingdom

5

« One of the friendliest Hotels »

Never used Best Western before- I hope all the other Best Western hotels practice the clean, well arranged rooms- excellent food and friendly spirit that Eglinton Arms demonstrated:) I used the hotel for business but am tempted to bring my good lady as the atmosphere was so relaxing.

Glasgow-hb

18/10/2016

5

« Wedding reception »

As the Eglinton Arms is the focal point of the village of Eaglesham - an area that we love, it was our first choice of venue for our wedding. We love the atmosphere in the hotel and are frequent diners there and have always enjoyed our experience so it was an easy decision for us to choose this hotel for our special day.
The set up for a wedding was exactly what we were looking for with an atmospheric banqueting suite leading into our own private bar. We were lucky enough to be married in the Earls Court marriage suite which is full of character. The food was excellent with a wide choice of menu to cater for every taste and amazingly even though they were catering for 80 guests, the quality was to the usual high standard which was commented on by many of our guests.
Carolyn could not be more helpful in the run up to the wedding and was always happy to meet up to discuss the finer details of the arrangements and was extremely helpful in moulding the package to meet our specific requirements - nothing seemed too much trouble.
Our man on the day was Barry and he was absolutely brilliant keeping everything together for us. It went like clockwork and he mixed really well with our guests who all enjoyed the craik with him.
Obviously a special mention to Carolyn and Barry but all the staff on the day were great and the service was first class.
Some real thought has gone in to making this hotel an ideal location for a wedding and we both feel they have got it absolutely right and would recommend the Eglinton Arms to anyone as a wedding venue.

l55mcd

15/10/2016
,
Larkhall, United Kingdom

5

« Birthday Lunch »

Delightful Birthday Lunch with my family. An excellent menu with something for everyone.
Loved the Creme brûlée.
Beautiful surroundings, the staff were attentive without being intrusive .
We will most certainly be back.

Kenneth M

15/10/2016
,
Glasgow, United Kingdom

5

« Excellent food at the Eglinton Arms »

We visited the hotel for dinner and were made to feel very welcome from the friendly staff. The food was excellent. The Angus steak pie is the best I've tasted. So lucky to have such a great hotel in Eaglesham.

hazyjane01

14/10/2016
,
Birmingham, United Kingdom

4

« Always a pleasure »

I've stayed at this hotel many times will working up in the area and it never disappoints. Upon arrival I was met by an extremely friendly, cheery receptionist who was happy to deal with any requirements for dinner etc.
Due to booking late I was only able to get a single room but the room was impeccably clean and extremely comfortable. I'd have no qualms about staying here again as the building is beautiful, the stay comfortable and the setting perfect.
Many thanks.

Margaret E

12/10/2016
,
Stornoway, United Kingdom

5

« Excellent Hotel »

I have stayed at this hotel many times over the past few years and have always been made to feel very welcome. All the staff are very courteous and friendly. The rooms are quite large (even the single rooms) with everything a traveller might need. The breakfast menu is excellent.

Simon M

12/10/2016
,
Sheffield, United Kingdom

5

« Brilliant »

Excellent as always you can's fault this hotel and its staff. the food is good although the menu doesn't change a great deal. Breakfast has a good selection. Location to Glasgow good only 20 min commute

GoldenGlasgow

11/10/2016
,
Glasgow

2

« Morning coffee »

My friend and I went in to the hotel last week .We sat down in the bar and were ignored by the guy at the bar.I had to go up and call on someone to serve us.The guy came over and we ordered coffee and scones.We were then told there were no scones or cakes in the hotel.We felt that we were an inconvenience and left.Very poor service.

Garry S

16/09/2016

5

« Fantastic Hotel »

We had my wife's 40th here and had a great time. The rooms and food are great and worthy of a 4 star. I stay away with work a lot and this hotel is very rarely beaten by many a 4 star hotel.
Book this hotel for a great night away. The village is very quiet with a Chinese restaurant in it, with a regular bus service into Glasgow. You are also only 20 mins into Glasgow from here as close to a main motorway junction. Taxi will be circa £25.

SilvestroPetrasancta

15/09/2016
,
Glasgow, United Kingdom

5

« Christening Party »

We had my grand-daughter's post-Christening Party there on Sunday. We began with Prosecco and then had a sumpuous afternoon tea for 24 people. Food, staff and surroundings were first class. Many thanks.

Jacky M

12/09/2016

5

« Excellent hotel - beautifully decorated with impeccable service »

We stayed for three nights in a superior twin room. Our reception on arrival was excellent. Our room and bathroom were very tastefully decorated and had everything we needed. The bathroom had a wonderful shower - once I had worked out how to turn it on!
The restaurant was also very stylish and the food and service were excellent. The menu was varied but not too large. We ate breakfast and dinner there all three days, and also met with some family members for lunch on the middle day. We particularly enjoyed the Cullen Skink and the Smoked Chicken salad as starters. I had a nightly special on our last night - Aromatic Spiced Monkfish Tail with braised puy lentils, citrus dressing and crisps pancetta with sautéed beans - delicious.
There is also a bar where you can also eat if you want to be more casual. There was also adequate on-site car parking. The village is also nice if you fancy a walk. I highly recommend this hotel.

18MichaelAC11

10/09/2016
,
Leeds

5

« Good Choice »

Wanted a overnight stay on our way further north and also wanted to feel our holiday had started. This hotel fit the bill,a very warm welcome and this continued when we went for dinner. Our room was excellent very well furnished to a high standard and the bathroom provided one of the best showers I have had. Both dinner and breakfast were very tasty with good choice. Our holiday had got off to a great start.

Anthony S

10/09/2016
,
Nottingham, United Kingdom

5

« Great quality hotel »

This is a very nice hotel and quite good value for money. Everything in the room worked fine, and furniture and fittings are high quality. Staff very friendly and helpful. No problems at all. Very nice breakfast.

CrazyUncleTerry

07/09/2016
,
Glasgow, United Kingdom

5

« Great venue, friendly staff, top quality accommodation. »

I attended a wedding here recently and had a wonderful time. From check-in to check-out I could not fault the Eglinton Arms. The reception area was quite informal and the staff were professional and friendly. The room was comfortable and modern with an en-suite I would be happy to have in my home. The restaurant, though having a small menu, produced excellent food on every course. We also enjoyed breakfast the following morning which was first class, arguably the best breakfast experience away from home. It was hot, fresh and very tasty.
I would recommend this place for a short break, business accommodation, for dinner or just for breakfast. It is reasonably priced in a quiet location but easy to get to from the main arteries and surrounding conurbations.

Alan A

06/09/2016

4

« Old Memories »

Returning to this establishment 50 years later was an astonishing occasion! The pub as I knew it has been transformed into a cosy hotel with an excellent restaurant. The bedroom we had, whilst small, was adequate for our needs. The drawbacks being, no view as the only light came from a Velux window in the roof and the TV affixed to the wall adjacent to ones neighbour. We were asked (politely) to turn down the volume at 9.15pm. It was already on a low setting so we had switch it off, never to be used again!!! Who on earth thought of fixing a TV to that wall must have had a brain storm! Other than that incident, a very pleasant stay.

duncanstang1

05/09/2016
,
Glasgow, United Kingdom

5

« We had booked 'The Egg' for a get together 'purvey' after my fathers funeral. »

Everything ran like absolute clockwork, from the booking to the fantastic service and dafternoon tea.
Special thanks must be given to 'Kathy' one of the waitresses, who on a difficult day, was very friendly, efficient and brought a smile to my face.

Nicola S

31/08/2016
,
manchester

5

« Excellent »

Lovely hotel, would highly recommend for anyone on business or pleasure. Nice scenery and the hotel itself is in very good conditions. Rooms are nice and clean Great food, great service local shop for all your commodities. Good access to motorway

katiesc00t

29/08/2016
,
East Kilbride, United Kingdom

5

« Wedding Magic »

Three weeks have passed since our fantasic Wedding on Friday 5th Aug 2016. Beautiful hotel, rooms, food, staff, location and just a wonderful place to have a wedding. From the very start of arranging our wedding, Carolyn, Barry, Angela, Frances and all other staff made our visits very welcoming. Nothing was any trouble. All our guests were so impressed with the hotel many said they would love to come back, even our Kiwi family. Would highly recommend dinner and overnight stay. Well be back ????

Pat A

29/08/2016
,
Nottingham, United Kingdom

5

« Still excellent »

Returned here, 3 years since our last visit, expecting a good meal and very comfortable night. We were not disappointed; indeed, the friendly and efficient service was even better than our previous visit. Well appointed, quiet room (despite the hotel hosting a wedding reception we were not disturbed). Excellent food (I enjoyed a superb tagine - highly recommended) and very helpful staff. We only stayed one night but arrived early enough for a walk round the attractive and interesting village - get a leaflet from reception; its well worth the walk.

arti_8

27/08/2016
,
Glasgow,Scotland

3

« Disappointed »

Just had a meal with 8 friends here. Food was fine/ average but the service was so slow. Had visited in May and service was also slow but not as bad as today. There was a wedding in the hotel and this may have affected the service.
As the meal was a treat for friends I did not make a fuss but informed the staff member when I paid. I was surprised that there had been no apology for the poor service at the end of the meal and none before we left.
The hotel itself is lovely but given the slow service I would probably think twice before returning.

Skottlandi

27/08/2016

4

« Decent Bar that serves Fish & Chips »

The rear bar is a nice place to sit have a drink and a bar meal. There is a decent selection of dishes and the fish and chips are good. Service is prompt and attentive. There is a car park. There is a good range of beers available.

Andrew C

25/08/2016

5

« Mr »

Excellent staff especially Cathy in restaurant reception staff helpful and bar staff friendly well worth a visit will definitely return and recommend it to others situated in a beautiful village setting

RAYKAV

24/08/2016
,
Wrexham Wales

4

« Very pleasent hotel »

Due to a mistake on my part, I booked the wrong dates, I arrived a day early and unfortunately there was accommodation available. The reception staff exceeded their duty and spent over half an hour on the phone and found me a bed for the night. I returned the following day and took my allocated room. The room was modern, comfortable and clean. The only downside was that a wedding party were celebrating that evening and the disco was noisy until 11.30. I understand that people will celebrate and it was just unfortunate that as I had an early start and went to bed early. otherwise there would be no problem.

Colin W

23/08/2016

3

« Decent food but... »

Reasonable menu and good service, but quite pricy. Not very big portions so £120 for meals for 4 with a soft drink seemed a bit expensive to me. Would probably go again, but only for a special occasion.

paulmW8050OF

22/08/2016
,
Liverpool

4

« The Elington Arms experience »

The hotel is easy to find, in a nice village setting with good access to Glasgow and outlying areas. The reception is nicely laid out and staff are friendly and efficient. The rooms are comfortable (but not large) all relevant facilities are available. Evening meal and breakfast were enjoyable and service was good

John and Anne D

16/08/2016
,
Evesham, United Kingdom

4

« Rural setting close to Glasgow »

We had business in Glasgow on a Friday so booked into this hotel because of its convenient location. We decided to stay until the Sunday, thereby giving ourselves a mini break. We are so glad we did. Eaglesham is a delightfully rural place with lovely walks and handy for not only Glasgow but also trips to places of interest. The bedroom was spotless, as was the bathroom The staff were all extremely friendly and helpful and the food was delicious. We would recommend this hotel to anyone.

Brian K

13/08/2016
,
Paisley, Scotland, United Kingdom

4

« Lunch »

Popped in here for a quick bite to eat and we were glad that we did . The service was good , nice and friendly .. We were only after something quick and easy and soup and a sandwich filled the bill .. The prices were reasonable and we will come back on another occasion to give the evening menu a try ..

Joanne F

08/08/2016
,
Glasgow, United Kingdom

5

« We had a fabulous wedding thank you Carolyn and the team. »

We got married here at the Eglinton Arms hotel on Friday 20th May 2016 and had a fabulous day. I must say the wedding packages and prices are excellent for such a beautiful modern hotel and we would recommend you guys to anyone looking for a wedding venue.
The hotel is lovely and we really liked it from the minute we first visited. We love the country feeling to the place even though its just outside East Kilbride and 30 minutes from Glasgow. The new ceremony room was the icing on the cake for us and we loved getting married here. The main room for the meal/ evening reception was very nice also and the honeymoon suite was fabulous. Having the ceremony room separate from the main room was great as we did not feel we had been stuck in the one area all day.
Carolyn is fabulous and a complete asset to the hotel. The day went without a single problem and all our guests also commented on how good the day way. Carolyn works extremely hard and we saw you personally keeping a close eye on things right till the end.
The food for our wedding meal was fabulous and I couldn't fault a thing- well done to the chef. Everyone was stuffed and commented on both the quality and quantity of the meal.
Only area for improvement is Barry as myself and a few guests did not appreciate his tone or manor.
Thanks again for a fabulous day.

Shaun K

06/08/2016

5

« Superb »

Only stayed here for two nights, the room was spot on and the breakfast very good.
The staff were very attentive and helpful too.
Would definitely try to be booked in here again if working anywhere near enough .

De-novo

02/08/2016
,
Glasgow, United Kingdom

4

« Pretty good »

A pleasant, cosy, not too large, not too small dining room on two levels. Friendly helpful service. An a-la-carte menu to suit most tastes, a lunch and dinner menu, separate chef's specials menu and a children's menu. The house wines are excellent and the food is well presented. One of our group opted for the steak and frits. The steak (a minute steak - and nothing wrong with that) had been cooked to a cinder! everything else was fine, but the steak should never have left the kitchen. Worth a visit.

bigjules

30/07/2016
,
United Kingdom

3

« Room 18 avoid at all times »

This room has no windows only roof velux openings. The extractor fan from the kitchens blows directly into the roof windows with debris and cooking smells into the room #Horrendous I'm informed by reception the extractor is turned off at 10pm. The room is stuffy and would benefit from some fresh air.

vincentburns

30/07/2016
,
Jarrow, United Kingdom

5

« Family wedding »

We stayed for 2nights midweek for a family wedding.all of the staff we met were very helpful and professional.thoroughly enjoyed the freshly prepared scottish breakfast which was served at the table, a pleasant change from buffet served in other hotels. pastries were a welcome extra also.the meal served at the wedding reception was up there with the best that i have had in any hotel.obviously prepared with great pride. perfectly cooked and presented.worth a visit for the food alone.

rmsheerins

25/07/2016
,
Kilmarnock, United Kingdom

4

« Eglinton Eaglesham »

One night stay at this local.
The room was small but well appointed. Very poor soundproofing from the room next door.
The food was nice and the staff very pleasant and helpful, especially Kathy in the restaurant. Gold star Kathy!

pulidogs

22/07/2016
,
llandeilo

5

« Fantastic! »

We stayed here on a poignant trip to my homeland. In fact I worked in this hotel in 1971. It has been extended and altered since then and WOW ! Beautiful decor, very friendly staff and delicious food. We went from here to Cameron House and I can honestly say ' The Egg ' is streets ahead in comfort and service. Thank you x

Bengra2014

18/07/2016
,
Strathaven, United Kingdom

4

« first time visit »

Booked lunch for four on Sunday. Was impressed by sample menu and previous customer reviews. Lovely setting, good service, lovely food with ample portions.Good value. Could become a regular lunch venue for us.

Reacher33

06/07/2016
,
Poulton Le Fylde, United Kingdom

5

« Top Quality with a WOW factor! »

This is a wonderful hotel and the best, Best Western we have ever stayed at. We stayed for one night and decided to treat ourselves by booking the Honeymoon Suite (Room 31); we were absolutely delighted with our choice. This is a fantastic large, sumptuous room, beautifully appointed with the WOW factor. It has everything you could possibly need and we really wished we had booked to stay longer. The staff are really friendly, helpful and attentive; nothing was too much trouble and the owner of this establishment should be proud of them. We had a sandwich lunch, evening meal and a full Scottish Breakfast and all our food was delicious. They really do have a good chef and kitchen staff. We would stay here again in a heartbeat and probably will!

jim t

03/07/2016
,
Glasgow, United Kingdom

4

« Wedding »

Attended a wedding and stayed overnight in double room wedding reception catered by attentive pleasant staff in lovely surroundings, room clean with comfortable bed, on suite modern with large walk in shower, breakfast good selection of cereal and pastries cooked choice freshly made on request good quality ingredients staff in attendance friendly and attentive. Overall the staff's friendly attitude throughout the hotel make for a very comfortable pleasant stay thank you. Jim.

JulieMIreland

29/06/2016
,
ireland

4

« A sky view from the bed. »

The Eglington Arms Hotel is in a nice quiet area but has quite a small carpark. I booked it because we wanted to be near to Glasgow but not in it so we could visit places my Husband knew when he was stationed nearby in his Navy days.
There was a wedding party taking place when we arrived but we never heard any noise when we settled down for the night which was good as I am quite a light sleeper.
On arrival I asked for a newspaper for each of the three days we were staying but only got the one on the sunday . The staff are friendly and helpful and give service with a smile.
Our room had a large shower but no bath and we had no view out but velux windows above the bed with blinds which opened using buttons on the table which we were glad of because there is no air conditioning although a fan was provided and during the day it was 24 degrees.The decor was quite dark but the bed was comfortable. Not a bad choice for my first visit to Scotland.

stevehughes6

29/06/2016
,
Leominster, United Kingdom

5

« Fantastic place, from entering front door, to leaving days later. »

Can highly recommend this hotel, staff very, very helpful and efficient. The rooms are sumptuous, and the food cannot be beaten. This probably one of the best hotels in GB., that I have ever stayed in. I cannot see me ever actually needing to visit this area again, but will look for any excuse to stay again. Very impressed all round.

douglasdrummond

27/06/2016
,
Glasgow, United Kingdom

4

« A pleasant surprise! »

Having had quite a varied experience of 'Best Western' - both in UK and USA - this was most definitely one of their best, with a lovely location adjacent to the village green. Well appointed, comfortable bar and restaurant, friendly efficient staff and good reasonably priced food. Our friends who we were visiting, were upgraded to the honeymoon suite which was exceptional!

Al M

22/06/2016
,
Cheadle

5

« Slightly out of my way but worth it. »

I have stayed here before and have fond memories of the place so I decided to revisit. The hotel has not disappointed rooms spotless and well decorated in my opinion. I did not sample the restaurant on this visit but in the past it has been excellent. Breakfast staff are attentive not in intrusive the full Scottish well worth a try.

Mark C

22/06/2016
,
Ferndale, United Kingdom

5

« Fantastic hotel »

One of the better hotels I have stayed in. The rooms are a good size, the hot water for the showers and baths abundant. The rooms very clean and tidy and modern. They offer a good breakfast and a full menu for food. The bar and service us really good all round.

conniebest

22/06/2016
,
Newfoundland, Canada

5

« My overall experience »

My friend and I spent the first 3 nights and the last night of our trip here. It was the best customer service experience I have every had. I work in the customer service industry and we could all learn a lot from the staff at this hotel. Thank you Ailsa, Massimo, Barry and the rest of the amazing staff for making our stay so great. Especially Ailsa, from letting me use your mobile phone to get onto facebook(when we couldn't get the hotel customer computer to work)to check in with my daughter. Especially the night we decided to come back for an extra night without a booking and couldn't get a room within our price range anywhere (Thank you Bruce Springsteen lol) You spent over an hour trying to get us a room. It was close to the end of your shift, and the only fustration you showed was not being able to get us a safe place to stay for the night. We decided with your help to stay at the airport. You kept our suitcases for us and in the morning you were so relieved to see that we had returned safe. You even made sure our room was ready soon as we got back(which was earlier than normal check in time)so we could rest and have our showers. Thank you guys so very much for making our trip that much more special. Carolyn you have an amazing staff.
Connie
Newfoundland, Canada

The brochure says a modern contemporary design, but entering the bedroom this meant brown and black everywhere. Lighting was very dim, and it was the first time I had stayed in a room without windows since a Tunisian cave hotel in 1985, but that had more light. There was a velux two-sided skylight high up in my room, but one of the blinds wouldn't open. To brighten it up there was a picture. Black & white photo of a row of terraced house on an empty road! The food was nice but not ample in the restaurant, but the waitress would not split the bill across the rooms when asked. There were problems with my checkout too. But if you get put into a bedroom with windows, and the staff are in a good mood, you could have a great comfortable stay, For me, after 6 hours of travelling the Eglinton wasn't what I needed on this occasion.

Andy M

08/06/2016
,
South Lanarkshire, United Kingdom

4

« Couldn't have asked for a better wedding! »

We had our wedding here on 15/04/16 and we couldn't have asked for a better day. The venue itself is extremely modern and clean and tidy, the honeymoon suite room is huge, it's almost like a studio apartment! The decor in the hotel is also very nice and you can tell it's had a lot of money spent on it recently, unlike other Best Western hotels in the area! All our guests loved their rooms and also the food, as did myself and my wife, and the hotel catered to the more fussy ones among us without any fuss. Carolyn was great on the day too and helped the day go by as smoothly as possible. We have stayed here before and also had numerous meal here as well as our wedding and we will be back again in the near future. We have already recommended it to many of our friends and work colleagues and will continue to do so. Thanks again for making our special day even more special!

seahorsenursery77

03/06/2016
,
London, United Kingdom

5

« Super Stay in Scotland »

Really comfy hotel with a good restaurant. The room was a good size with view of village. Road noise not a problem. Staff very helpful as no hot water in room so we had use of another room - we did not swop as we preferred our original room with the view. Best breakfast in years. Freshly cooked - recommend the smoked salmon and scrambled eggs. In conservation village so great walk after supper each night through the woods and onto the reservoir. Fantastic views. Very near to Burrell collection.

J2342YDrichardg

01/06/2016

5

« Beautiful village, lovely hotel. »

Very enjoyable stay. Friendly and helpful staff. Room on the small side but very comfortable. Dinner and breakfast were excellent. However, breakfast was quite expensive. Would recommend the hotel though.

Stephanie F

29/05/2016

5

« Excellent 5 Star »

Our wedding day on Friday 13th May was perfect and this was due to Eglinton Arms for providing the best service to us and our guests. The day was run smoothly and atmosphere was great. Food was delicious and was served at a great pace. Thanks so much again for all that you did especially to Barry and Carolyn and all staff behind the scene xxx

ejcunninghame

27/05/2016
,
Glasgow, United Kingdom

5

« Lovely lunch »

Had two course business lunch here. Both courses beautifully presented and delicious. Friendly and efficient service. Had seared trout which was delicious. Partner had beef. £12.50 each for two courses excellent value for quality of food. Would recommend and will visit again.

S B

16/05/2016
,
NOTTINGHAM, United Kingdom

5

« a good stay »

A very helpful caring team in a lovely hotel. An accessible hotel for those with mobility problems with an excellent wet room. The rooms were very well presented with everything needed. A lovely restaurant and dinner and breakfast were good. we found a parking space. An enjoyable stay thank you.

JohnDroogan

13/05/2016
,
Newport, United Kingdom

5

« Little gem to the south of Glasgow »

A clean, modern hotel in a great location on the outskirts of Glasgow. Lovely staff and well equipped rooms make it a great place to stay for business or pleasure. Check-in was quick and efficient and the room was spotless. The restaurant served a good range of quality food and again the service from the staff was perfect. A great night sleep in a very comfortable bed. Usual tea and coffee making facilities in the room along with a decent sized flat screen TV, The en-suite bathroom was small but had a lovely powerful and hot shower (a must for me in the morning to wake me up properly). Breakfast menu was again very comprehensive and the waiting staff just as attentive. Check-out was quick and simple. The hotel is located in a quiet village just to the west of East Kilbride and offers easy access to Glasgow and the west coast.

32tonyn

10/05/2016
,
Batley, United Kingdom

4

« Peaceful stay »

Up graded to a superior room on arrival which was beautifully furnished with nice wall coverings very comfortable bed a couple of leather chairs and a window seat warm lighting flat panel TV well appointed shower room ( the water took a while to come through hot which affected the shower too) really good Scottish breakfast not a drop of grease in site hot plates All staff friendly and helpful will return soon thank you for your hospitality

redarcs

08/05/2016
,
Renfrew

5

« Attended a Wedding »

We attended a Wedding here on 7/5/16 and from check in to check out the experience was excellent. The staff were superb, food great and overall we would return again.
Room was good and facilities good.
Organisation of the wedding was good(viewed as a guest) with attention to detail in evidence.

m_watson49

01/05/2016
,
glasgow

5

« Excellent »

Went for Sunday lunch really very high standard of food , pleasant surroundings and first rate service . Reasonable prices and good portions , all in all great value , will definitely go again . Good variety in the menu . Would highly recommend .

tomdenovan

01/05/2016

5

« Far better than 3*** »

Visited friends in local area and decided to book last moment. From booking to departure staff couldn't do enough for you!
Massimo, Megan and Daniel in particular were brilliant in their customer care.
Rooms were spotless, nicely equipped and quiet. We were going out in the evening and a wedding was taking place - and this didn't impact on the service & quality of food at lunchtime!
Was really impressed with the Eglinton Arms and will be back - well worth a 4 star rating.
Tom & Liz

benalder67

30/04/2016
,
Glasgow, United Kingdom

4

« FUNCTION »

I attended a celebration recently at the Eglinton arms hotel.. It was a great evening however I would like to add some constructive criticism for the manager of the hotel . When we asked for the cocktail menu the bar staff said that they do not do cocktails at all ever ! For such a lovely hotel which caters for private functions and weddings this just seems unbelievable.
You are catering to a wide variety of age groups yet you seem to be missing out here as other local hotels such as the Busby and the Torrance have cocktail menus and not solely exclusive to functions but in their bar area also for customers to enjoy .
Maybe something worth thinking about for the future.

HMBGlasgow

27/04/2016
,
GLASGOW

5

« An overnight stay »

Have had many wonderful dinners here. This was first overnight stay - as expected everyrhing was first class. Attention to detail is exceptional throughout. Comfy bed in delightfully designed room, overlooking the quaint village of Eaglesham. Friendly & efficient staff. Only 15 minutes from Glasgow city centre & not much more to Glasgow Airport. Perfect really.....

Dave E

27/04/2016
,
Aberdeen, United Kingdom

4

« great stop off point en-route to Troon »

enjoyed a leisurely and comfortable overnight stay on way to Royal Troon for golf, Our room, and especially the bed was extremely comfortable, although space between bathroom door and toilet pedestal was a little snug to say the least.
Breakfast was equally good

We stay here regularly as we have family close by. It's a great small hotel with tastefully decorated rooms and an excellent restaurant. It is also very popular for weddings. We always ask for a quiet room but on a recent stay, the somewhat unruly wedding guests were banging on door and making a noise well into the wee small hours! In contrast, our Friday night stay was very quiet! The hotel is well situated, in a historic village yet only half an hour from Glasgow city centre. A good spot for a short break.

Nikkinoop

17/04/2016

5

« Travel out of your way... »

To visit this superb slice of luxury and experience attentive service. You won't be disappointed. Had the pleasure of spending one night in the Honeymoon suite as a birthday treat and was blown away by a simply stunning suite with maximum attention to detail and comfort. Also had the pleasure of a fantastic meal in their restaurant where the whole experience was faultless and an absolute delight. The service, provided by the hotel namely Carolyn, Jacqueline and Norbert was exceptional and memorable for all the right reasons. Would highly recommend. Thank you Eglington Arms!

Norrie9032

17/04/2016

3

« Improving »

I had occasion to stay at this hotel again after only a few weeks as it was on a deal. Needless to say i was a bit dubious about going back after our first stay.
I only used the Hotel for a place to sleep this time and for a relaxing drink after a good evening out. I can say the friendliness of the staff front of house has improved and it appeared to be new staff who were prepared to engage in conversation, although at times customers did have to wait a wee while to be served at the bar.
The waiting staff at the restaurant appeared to be more attentive and smiling.
The receptionist on arrival was pleasant but i got the impression that she did not want to be there by here body language and mannerisms.
The room was again small but clean and tidy and this time i had a window which i could see out of. The only fault with the room was that a Light was not working on the bedside and the Kettle electrical safety Pat testing date was way out of date. I had an early book out due to work commitments but a very comfortable sleep. Still room for improvement on the attention to detail. Nice location, nice hotel . The free WiFi service is so slow it would have been quicker to use a reference book nothing to talk home about.

Scott S

12/04/2016
,
Prestonpans, United Kingdom

5

« Lovely, well presented building, great staff and food »

Stayed two nights for a friends wedding, and was suitably impressed from start to finish. Stayed in two different rooms both of which were spotless and well decorated. Breakfast was great, the staff were all lovely and every aspect of the wedding reception was well handled. Food in the adjoining restaurant was great too. Highly recommended!

scottmaxted

11/04/2016
,
Blackburn, United Kingdom

5

« Great Business Stay »

Fabulous hotel. Modern, friendly staff, superb food at dinner and breakfast. The pub attached to the hotel is also great and full of atmosphere. Rooms very modern and comfortable. Great nights sleep. Highly recommended for business or pleasure

Alison S

09/04/2016
,
Glasgow, Kentucky

1

« Scunnered »

Never in my life have I ever met a bunch of rude, aggressive and ignorant people in all of my life. I was attending a function at this location and on arrival everything was set beautifully. We were having a great night but I noticed the bar staff at this function were rude and really didn't look as if they wanted to be there at all. My review is more aimed at managers of the hotel. There was an issue with the main people of this function over something that evidently was not their fault. The managers could not have been more aggressive in pointing the blame at the people of the function. To which their attitude and aggression reduced many people to tears, literally. I will be conducting a letter of complaint to your head office about the managers in charge on this night. Disgusting.

Katherine J

31/03/2016
,
Sydney, Australia

5

« Wonderful location and unbelievable staff! »

After a less than enjoyable stay at nearby hotel, I was lucky to get a room at the Eglinton Arms, even though it was over a very busy Christmas & New Year period. The staff were very friendly and went out of their way to make me feel welcome.
I had the good fortune to be spending New Year's Eve at the hotel and the manager on duty went out of her way to make me feel part of the wonderful celebrations that were taking place in the hotel.
I would most highly recommend the Eglinton Arms to any and all travellers. The rooms, facilities, dining and entertainment was entirely first class and I can not speak highly enough of the staff.
I am looking forward to returning later this year!

MickSwots

26/03/2016
,
London, United Kingdom

4

« A wee gem »

Simply great. Yes the room was quite small but it's only for sleeping eh?. Great breakfast but couldn't handle the haggis with it... 20 mins to town by car and just over an hour to the highlands this is a good location in a pretty village with loads of history.

John M

23/03/2016
,
Scarborough, United Kingdom

5

« The Eglington Arms Best Western »

This is our third stay at the Eglington Arms, staff are relaxed and very friendly. the rooms are well appointed and spacious ( superior rooms) food very good well served by attentive waiting staff. We will be back, hopefully sooner than later

TheTravellers2009

18/03/2016
,
Berkhamsted,England

3

« No Complaints »

The rooms are a little small but comfortable, the restaurant is good as is the on site pub. My room didn't have a desk in it so not ideal for business users who need to work but aside from that it's a good hotel and the best around the East Kilbride area.

Ken R

16/03/2016
,
Glasgow, United Kingdom

5

« Fantastic Function »

I have been attending the Eaglesham Burns Supper the past 5 years and every one of these events has been fantastic
All of these functions have been a great success thanks to the wonderful venue and the skill and proffesionalisim of the management and staff of the hotel. When attending an event like a Burns Supper timing is everything and the management of the hotel have always got the meal served and finnished in, a polite and friendly manner, in the allocated time.
The meal has always been top quality and great value for money
I would have no hesitation in recommending this venue for a function or a wedding.

Tillie-may2015

12/03/2016
,
London, United Kingdom

4

« Family »

I stay in this hotel regularly, as I have family in Eaglesham. Always clean, friendly, food excellent & perfect location for me, the double rooms are small, but cover your needs. I only go back to sleep , so not a problem for me, but if you are going to spend any time in room, I would recommend a bigger room, some great deals on booking.com

Carol A

08/03/2016
,
Chester, United Kingdom

5

« Weekend away »

Could not fault the hotel, had a wonderful weekend from booking in to paying the bill to leave. Looking forward to returning for another weekend away, we were in room 15 overlooking the park at the back of the hotel. Breakfast was freshly cooked to order and even tried the Haggis. Restaurant was busy but we didn't have to wait long for a table as we hadn't booked for our evening meal.

PollyDundee

28/02/2016
,
Dundee

5

« Enjoyable Short Break »

We had a great 2 day break in the Eglinton Arms. We had a lovely room. Loved the fittings and fixtures and view over the park. Our bed was very comfortable. Breakfast on both mornings was excellently cooked and we'll presented. The serving staff, Kathy and Gavin were warm and friendly to ourselves and other guests giving one group of ladies instructions on how to get the local bus into Glasgow and where to get off for the Merchant City. Staff on reception were very welcoming and helpful too. Everyone was very nice and this made our return visit to the hotel very enjoyable.

steviebhoy1888

28/02/2016
,
GLASGOW

5

« LOVELY LUNCH AT THE EGG »

Not been for a couple of years and near to my home town East Kilbride so thought we would pop in for lunch.
First thing you notice is the lovely decor and we were shown to a table within entering the restaturant , and our drink order was soon making its way to our table and given our menus
Good choice of food for our little one although I thought the fish batter was a bit greasy but Olivia was not complaining and it was well finished
Myself and my partner had the prawns to start and these were excellent along with the two mains which was the fish and chips, fantastic again
Service was great and friendly and food quick to arrive and for two adults and a child with one bear , two cokes and two fruit shoots the bill was £52.00 so not bad for great food and service
So if in the area and in need of som good food please pop in

Norman W

21/02/2016

3

« Weekend Visit »

Stayed at this hotel in the lovely conservation town.
Hotel has lovely decor indoor and out.
Rooms clean and tidy
Food could be a little better.
Staff friendly but need to spend more attention to clients and spend less time talking amongst themselves.
Breakfast left bitter taste due to old oil being used.
Would stay again but not have a cooked breakfast.

westend1234

21/02/2016
,
Glasgow

1

« Bed bugs and other horrible things »

I'm so surprised to see no other bad ratings here. First time I stayed here I didn't sleep a wink as was being bitten all night, woke up and scrutinised the sheets and sure enough they were covered with mites - even took a video of them, very active! Spoke to the manager who was unperturbed, said he would take the drinks of my bill, he really expected to pay for the room! Everyone very defensive as if it was my fault the room was unclean, reception staff very frosty with me when I checked out - just a really bad experience. I wasn't going to post anything on here until I stayed there again this weekend (I had no choice). I checked in late with my 2 year old and decided to have a quick look at the bed before I got in it - an array of hairs (I don't need to go into detail but they weren't all from someone's head) and a rice krispie were waiting for me this time. I was so tired I had to get but it was not nice having to sleep on top of someone else's mess. In the morning, desperate for a wash, I tried to have a shower - no hot water - called reception and they laughingly told me you have to keep the shower going for 15 minutes before the hot water comes through - who has time for this!?! So I didn't shower. I can't fault the restaurant staff who all seem to work hard, but housekeeping and reception are certainly lacking as is the attitude of management. No-one cares. I won't be back and would strongly advise that if you do stay here you take a good look at the bed before you get in it. And don't expect hot water!

Neil H

18/02/2016
,
glasgow, United Kingdom

5

« Cheekie wee break »

Great wee hotel, Staff always very helpful and rooms clean and comfy. Hotel a bit out the way but if driving you are still well placed for Glasgow and east Kilbride, but if you are after some where to just go and chill out its a great wee spot, and have been a few times now and never disappoints

David A

15/02/2016
,
Glasgow, United Kingdom

5

« Excellent stay »

We were booked in for a one night stay, as part of a wedding celebration.
The whole experience from check in till checkout was a pleasure.
The staff were first class throughout the day and made the whole event a fantastic one.
Room for a the star rating was spotless with all the expected amenities and more, I have eaten as a non guest at this hotel and the food is amazing, the meal for the wedding was fantastic and a lovely cooked breakfast to see us on our way.
All in all fantastic value for money and it won't be long till we return for a meal again

J C

08/02/2016
,
Glasgow, United Kingdom

5

« Lovely warm cosy hotel »

visited here Feb 2016. The staff at this hotel are very professional, initially we had to cancel our reservation due to a family bereavement, they could not do enough to ensure our reservation was honoured...Lovely reception area, excellent decor throughout the hotel. great bar area, breakfast was lovely. We did not dine in the restaurant so I am unable to comment. Rooms could be bigger but were very comfortable as was the bed, we had a great sleep. Parking a bit tight but again not a real problem and should not deflect away from what is a charming place to stay.

Quingdao

03/02/2016
,
Stirling, United Kingdom

3

« Pretty reasonable »

The hotel was nicely decorated in a areas. I struggled to find a mirror in the bedroom. eventually found in the wardrobe but it was a bit dark to put makeup on.
Breakfast service was poor. A good few minutes before anyone noticed we had arrived. The apparently senior waitress appeared more interested in sending time in the kitchen and chatting to other staff. Our starter pla plates were not cleared, we were just expected to move them to the side so she could put the plates down. She also seemed put out when I asked for more coffee. original pot had less than 3 cups in it between 2 of us. Second pot came out half the size!
The apparently new waitress didn't know we could request Haggis with our breakfast. After showing her it on the menu she asked if we would like it instead of black pudding we declined as we like both. She then spoke to the Senior waitress who explained that ît was given in addition to breakfast if requested. neither of them asked if we would like it.
Otherwise cold and hot breakfast was tasty.

Phil G

28/01/2016
,
Leeds, United Kingdom

5

« Another amazing visit »

Staying in a nice hotel while away on business is a necessity, this is by far the best 'Best Western' hotel that I have stayed in! When visiting Glasgow forget staying Central, book the 'egg'.
Excellent staff, excellent rooms, excellent food.

Craneleigh

27/01/2016

4

« Pleasant »

Stayed here for 3 weeks during january..breakfast was ok....lunch and evening menu was excelent and reasonable, rooms are a bit small but clean and tidy,staff will bend over to help..not alot to do around the village so we stayed in most nights...

For a few years now I along with 4 friends have spent a night in January for a catch up on the Festive Season. In the evening we enjoy a few drinks and a meal with 4 of us then staying over. The feature of the "Eg",as we call it, is that it provides and maintains a very high standard in all departments which is constant and can be relied upon. It truly is one of the Best of BW hotels

JMcKerr

22/01/2016
,
Lurgan, United Kingdom

4

« Lovely people, lovely hotel. »

While I didn't stay for long, 1 night, it was enough for me to form a great opinion of hotel and staff. Lovely room, dark colours yet very modern, large shower in clean bathroom. Very friendly staff in breakfast room served with a smile and brought very tasty fare to the table. Thanks to you all, had a great stay albeit a very short one.

We had a nice night. We used to stay every time in this area. This was our first time here in the "egg" as the locals calling it, but we love this place. It's a great location and we had a very nice experience. The room was really neat and super comfortable. It's a modern fashioned place combined vintage and modern style. The restaurant was really busy but we felt quite relaxed and we enjoyed the dinner really much.
The staff were amazing. One man that was working on this evening (I think his name was Norbert from France) nothing was to much and he made us feel really special. He was polite, efficient and always smiling.
We'll definitely come back. Thank you.

Wifeandme

12/01/2016
,
Preston, United Kingdom

5

« Funeral wake and stay »

Stayed at the Arms, sadly, for a funeral wake. The arrangements were superb; staff friendly, helpful and kind - nothing was too much trouble.
Stayed the night before the wake and left the day after (2 nights). Had evening meal the first night which was excellent - sea bass; breakfast following morning was very good, even though we asked chef to make the fried meal quickly, because of having to rush for the ceremony. Maybe a little more fruit selection would be an idea.
Beds extremely comfortable - beware, they're on castors so might move if leaned on.
Room at front, overlooking main road, was warm and quiet, although we didn't open the window at night.
Overall, a comfortable and pleasant stay, despite the sad circumstances. Try it, you will be pleased. A final note: wife left expensive fashion boots and they were posted to her in just a few days, with their complements - more good service.

Irene S

11/01/2016

5

« Christmas Dinner 2015 »

All I can say is another fantastic Christmas Day dinner. This was our second year going here and we will continue to book. The food was fantastic! Can't thank the staff enough for giving up their Christmas Day with their families to serve us. My Partner's Mum still raves on about the dessert! It was called the Grand Dessert! It was absolutely delicious and something different. Even Santa paid a visit to our table, which went down really well! Please don't even hesitate to go here. Believe me you won't regret it! Have included a wee picture of our dessert.

Lesley M

08/01/2016
,
Isle of Man, United Kingdom

5

« A comfortable and very pleasant experience »

We stopped at the Eglington Arms for an excellent lunch last September and decided to break our journey north on Boxing day and stay the night.
Everything about the hotel was extremely good, our room was very comfortable with an amazing power shower in the ensuite bathroom, the staff were charming, very helpful and attentive. The food on the whole was delicious, my starter wasvery disappointing but my maincourse and breakfast could not be faulted. We will certainly stay there again

John D

07/01/2016
,
Glasgow, United Kingdom

5

« Wonderful Hogmanay »

Must recommend "The Eglinton Arms" for their excellent Hogmanay Ball. Excellent food, champagne reception, wonderful singer and reasonably priced. A really good night (for the third time)! Rooms were not expensive, but a wee bit on the small side, although did not lack for anything.

Andy D

01/01/2016
,
Aberdeen, United Kingdom

5

« Of good quality »

I have now stayed there three times.
I think it is a good quality hotel.
Staff are friendly and polite.
Everything is clean and tidy.
Nice décor.
Plenty of tea coffee and short bread in room
Comfortable bed.
Runs functions but bedroom nice and quiet.
Room cleaned every day.
Plenty of shower gel shampoo and conditioner provided.
Nice big walk in shower, with big new towels every day.
Nice hot cooked breakfast with toast included.
Continental breakfast things were included as well.
Set opposite a grassy square in a nice area.

geog48

01/01/2016
,
East Kilbride, United Kingdom

5

« Hogmanay »

We had booked to come here, in a family party, some months ago, after having a good lunch and the head waiter suggesting we should come for the Scottish 2015 Hogmanay.
Frankly, it was very excellent.
I am normally trepidatious about functions offering a set menu. In this case the choices were very good. I had Scottish scallops with Stornoway black pudding (lovely), followed by fillet steak cooked perfectly medium rare. The rest of our party similarly could not fault the food.
The evening itself was very enjoyable, excellent cabaret and a piper to bring in 2016.
How good the evening was, was evidenced by the number of people who have returned over several years.
All being well, I look forward to a repeat performance for 2017.
Happy New Year!

Lesley Anne F

30/12/2015
,
Buckinghamshire, United Kingdom

2

« Looking for Famous Scottish hospitality - you won't get it here ! »

I remember my 80 year old dad telling me that he stopped at a remote family run hotel in Glen Coe at 2.10pm one Saturday afternoon for lunch. Despite there being no one in the bar, the patrons told him that he had missed lunch which stopped serving at 2pm.
I was flabbergasted at the sheer lack of customer focus, flexibility etc. here and disappointed that in this day and age with such ferocious competition in the sector, that any proprietor could be so lacking in vision... I mean 10 minutes in the Highlands - where there is nowhere to eat for 20 miles around !
Needlesstosay no one I know has ever frequented that establishment since.
I empathised with my father entirely this morning when faced with a similar experience at the Eglinton Arms.
Breakfast is a sacred meal. Miss it at your peril, it largely dictates how the rest of your day will pan out. A decent, healthy breakfast will make you more productive - of that I am sure.
At the hotel last night, there were 5 guests staying in a hotel of c30 rooms - only 3 rooms occupied. My family of four ( including 2 children ) presented for breakfast at 10am this morning only to be told that breakfast finished at 9.30am ! What ?! I travel extensively and have never known a hotel to finish breakfast that early, particularly during Christmas holiday season....
The frustration of being told by a rather curt waitress that breakfast was finished was considerable, particularly when there was a howling gail outside and only one person ( presumably the only other guest in the hotel the prior night) in the restaurant. I said that this would be a considerable problem - thinking mainly about the fact that the rice crispies were in front of me ( and my children) and yet access to them was denied !
Decent customer service would have looked like an offer of a continental breakfast perhaps. Sadly that was not to be a despite paying for bed and breakfast, the corn flakes were locked away until tomorrow's 3 customers pitched up... That is presuming they were there at 7am !!
This alarmingly limited way of treating customers is sadly a feature of many clock watching inflexible Scottish hotels. This would simply never happen in the USA or in most hotels in the South East of England. They recognise the true value of the customer, particularly the family market.
I left feeling frustrated, hungry and resolute about not booking into this hotel again ( or any other Best Western for that matter)... To add insult to injury I ordered a poor coffee which they then charged me £2.35 for.....!
What we did after ? Got breakfast in a local cafe where they understand how to treat people and then told 10 people in the local area what a poor experience we had.
Get a grip Scotland - never send anyone ( particularly children) into a storm without a porridge .... Or risk your business being blown away !!!

DaveStrathaven

24/12/2015
,
Strathaven

4

« Very good dinner »

I dined here for the third time last night and had a great meal. The barbecued chicken was excellent and quite filling. The chef loves to serve rocket!! Sweet was 3 icecreams on mini shortbread, again nicely served and good although the honeycomb ice cream was sparse in honeycomb. The meal for 4 including soft drinks all round came in at £107 - probably par for the course. The restaurant was quite quiet although it can be noisy if busy.

lornalondon2015

19/12/2015
,
Greater London, United Kingdom

5

« Lovely Boutique Hotel on 'the Orry" »

I have just spent a short break in the village of Eaglesham which sits in the hills looking down over Glasgow. It us also very close to East Kilbride. The Eglinton Arms, or 'egg' as it is known by locals is a delightful boutique hotel. It is part of the Best Western chain but retains its own individuality, with large photographs of this historic village throughout the hotel. It is tastefully decorated throughout in warm browns and reds with a lovely fire in the lobby which is very welcoming on cold days.
There is both a Public and Lounge bar, both popular with locals and visitors. The restaurent provides an excellent breakfast menu and is open from 12 noon for lunch or dinner with a wide range of dishes to suit all tastes. Drinks or snacks are also served all day in the lower half of the restaurent or lobby where you can sit and look out over the village green.
The hotel akso provides excellent function facilities and is very popular for weddings.

Helen G

18/12/2015
,
Glasgow, United Kingdom

5

« Second Christmas Party Night »

I enjoyed yet another fantastic Christmas Party Night at this lovely hotel. The food was excellent, entertainment excellent and the staff were all very helpful and kind.
Carolyn the hotel manager goes the extra mile ensuring all guests are made to feel welcome. Thank you once again and see you next year.
Helen

damck37

16/12/2015
,
Oban, Argyll

5

« Teo night stay atr the Eglinton Arms »

Having stayed at the Eglinton before we had no hesitation in enjoying another stay. We find the staff efficient and relaxed in providing excellent friendly service. We will undoubtedly return. We have recommended the hotel to friends

fiftythousand

12/12/2015
,
Lincoln

4

« Another Excellent stay »

I arrived in the dark and rain and having been before, I knew where I wanted to be, there is a small car park at the back, and the main entrance to the hotel is off the drive to the side, there is also on street parking available which is unrestricted.
My room I had booked a superior room which was on the first floor, a lift was available if required, the room painted in a dark olive/brown colour it was a pleasant room overlooking the rear of the hotel. The 5' double bed had one of the largest and most solid headboards I have seen, complimented by a matching large wooden fitted desk and wardrobe, this is not a huge room but is finished to a high standard. Also in the room was a wall mounted flat screen TV. WiFi is free. The hospitality tray was in one of the desk drawers and included a tea pot, and Scottish shortbread everything again was immaculate. There was some background noise from the adjacent room, but not too obtrusive, obviously someone who likes there telly, was still on at 2am.
The en suite shower room was small but perfectly fitted with high quality fittings, fully tiled with a large mirror and a 1200mm shower tray.
During my stay I had an excellent meal from the house menu in the restaurant which was a pleasant and busy space, again fit and finish were excellent.
Breakfast was a buffet with the normal Cold self-service selection together with an efficient and friendly team bringing the cooked breakfasts to order, all very nice and plentiful.

Neil M

11/12/2015
,
Mazarron, Spain

5

« Top Class Again »

Stayed at the 'Egg' again for one night. All the times I have stayed there they have never let us down. As my partner was with me this time she insisted on breakfast. Superb choice from an extensive hot menu, definitely sets you up for the day. This hotel is in a beautiful rural setting but within easy reach of Glasgow due to a superb motorway network.

29/11/2015
,
Amsterdam, The Netherlands

5

« 90th birthday party »

The staff and management made this small family event a delight. Nothing was too much for them, Caroline took photos of the cake cutting, added a picture to a menu and we all signed it. A lovely personal touch. Food good, service excellent, couldn't ask for more

Northernlass13

29/11/2015
,
Dumfries, United Kingdom

4

« A lovely one night stay »

Stayed on a Saturday night while attending a gig in East Kilbride lovely welcome when we arrived, nice clean rooms with good shower,room had a velux window so it was nice & dark with the blind shut, didn't have breakfast or dinner as we were meeting friends, we are hoping to stay again in march but hopefully for 2 nights so we can spend some time in the hotel, nice friendly staff.

Emma C

29/11/2015
,
Glenegedale, United Kingdom

5

« Fantastic staff and great place »

Myself and my husband and our two children visit family in eaglesham about six times a year and stay about three nights each time. Each time we have stayed at the eglinton arms and have always been so impressed with the service of the reception (I am annoyed I don't know their names as they at brilliant) , reservations in particular Angela and the housekeepers are outstanding. All amazing again and could not do enough to help. The rooms are spotless and comfortable with everything you could need. I am not a great hotel sleeper but have never had an issue as it is so quiet and comfortable here. We left after our last stay again this morning (29th November). If there Is anything that you need help with the housekeeping and reception staff are always more than happy to help. What a credit to the hotel. We will no doubt see you in a month or so. Thank you all again for a great stay.

Bezza1965

24/11/2015
,
Warrington, United Kingdom

5

« Superb Hotel 3 stars don't do this place justice »

Stayed here on business for 3 nights
The hotel is extremely contemporary but retains its old world charm
Splendid makeover to avert high standard throughout
Good sized bar with decent range of beers and spirits
Excellent breakfasts too
Give it a go I'll certainly be back

Alexander F M

21/11/2015
,
Eaglesham, Scotland, United Kingdom

4

« Great venue »

My mum and her team held a ladies lunch at the hotel for Macmillan cancer support on the 6th of November with 110 ladies and 1 guest speaker in attendance. The food was very good and from what i was told the service was very good . I was behind the scenes with the taffle prizes and saw how brilliantly Barry , Joan and the rest of the staff worked to meet all the guests needs. Agreat day thank you.
I would certainly suggest this venue and my mum lo

ebjoseph

18/11/2015
,
Glasgow

5

« Great service »

From the moment my wife and I arrived at this hotel, the service was faultless. Although we didn't really make full use of the facilities, the bedroom, albeit a bit on the small size, was very clean and well decorated. In fact, despite a rather plain exterior, once inside you are greeted with a wonderfully stylish interior.

christine r

15/11/2015
,
Glasgow, United Kingdom

5

« Wedding 07/08/15 »

When my husband and I first walked in to the venue and were so happy with what was on offer, the decor, atmosphere, space, menus, drink prices everything was amazing.. We new it was the right place for us.
On the run up to the big day Carolyn and the staff couldn't have been more helpful.. Having a good part of the family staying over for 3 nights, the hotel made them feel right at home. Everything on the big day ran smoothly thanks to the team at the eg.. It was an amazing day, would do it all over again was so much fun.
If you are thinking of booking your wedding here I highly recommend.. You won't b disappointed ??

G S

12/11/2015
,
Northampton, United Kingdom

5

« Business trip »

I needed somewhere convenient to stay with access to East Kilbride and found the Eglinton Arms Hotel. Best Western is always my first choice when I am away and the Eglinton Arms was perfectly situated. Quiet, plenty of parking and easy accessible to East Kilbride. The room I was allocated was situated in the centre of the hotel and had no access to outside windows and at first I found this slightly annoying however the room was comfortable, extremely quiet which made for a sound sleep and slightly quirky feel with the decoration leaning to an Art Deco theme. Even though there were no windows the controls for opening and closing the velux windows and blinds was located on the desk which I found as a nice touch and more than made up for no windows. The restaurant service and food was superb and I found it hard to find anything negative about anything at the Eglinton Arms. I would definitely stay here again.

Simon M

04/11/2015
,
Sheffield, United Kingdom

5

« Excellant »

Stay here every 2 weeks on Business, excellent hotel cannot fault anything. (Wi-Fi needs improving in rooms). Breakfast / Evening meal very good, could do with a update to the menu as if you stay on a regular basis the menu seems limited.

Ross C

04/11/2015
,
Glasgow, United Kingdom

5

« Fundraising Dinner »

We held a fundraising dinner dance in the function room here, raising money both for our football team and also for the Beatson.
The 3 course meal was fantastic and were provided outstanding service throughout the night, friendly, approachable and attentive; nothing was too much to ask for. So Thank You to Carolyn and all her staff on the night for making us feel comfortable at all times.
Everything ran incredibly smoothly and would highly recommend to anyone looking to host a and sort of function night here at the Eglinton Arms.

P B

03/11/2015
,
gibraltar, Gibraltar

5

« good value for money »

great hotel great staff and great service every time we stay at this hotel it gets better and the new manager in the restaurant was what this hotel needed being veggies he gave us some great meals that where not on the menu so 10 out of 10 for ballant

Tom W

01/11/2015
,
Glasgow

4

« Good quality Sunday lunch »

Had a few hit and miss Sunday lunches, normally carvery style. Decided to go up a notch, read some good reviews, called ahead to check they did do Sunday lunch and was advised to book as they "were quite busy". Arrived at 4.30pm to be greeted by an almost empty restaurant. Seated immediately, the décor is classy and looks to have been done fairly recently, nice lighting gave a good atmosphere. Sunday roast has no choices - it was beef, ordered 1 of these and a steak pie (option of potatoes. fries or hand cut chips). Both meals arrived piping hot and both were very good, "proper" roast beef from a joint, roast potatoes and root veg, steak pie with chips and root veg. 2 very clean plates later we were both satisfied. 2 soft drinks brought the bill to £23 - good value for the quality of the food and surroundings. Only criticism - no check back from staff re satisfaction etc once food was served despite a few of them standing very close by the bar next to our table. Staff are friendly enough. Will probably go back for dinner one night.

lmcpherson64

01/11/2015
,
Tasmania, Australia

5

« Perfect »

Just loved our stay here. We were able to drop off our luggage to reception at 10 am and got out to a family gathering, returning at 9 pm to find our bags in our room. Nice to have considerate and helpful staff. Perfect room. Wish we had found this little gem earlier. Hope to return either next year or the year after. Eaglesham is a really nice quiet town just 7 minutes drive from Newton Mearns. The town square opposite is charming. Room was beautifully decorated and extremely clean. The Reception area and dining area is very stylish and welcoming

Morag C

30/10/2015
,
Glasgow, United Kingdom

5

« Morag C »

For the past couple of years we have been going for our Christmas lunch. ..food lovely. .staff very attentive. .good fun..would recommend. .We also have used the function room for staff training a few times

T3574NLmichaelo

30/10/2015
,
Bradford, United Kingdom

5

« Eginton Arms Hotel »

We had a very enjoyable stay. The staff were very helpful, polite and could not do enough for you. The food in the restaurant was very well presented. The menu was varied and catered for a wide range of tastes. The room was very comfortable, clean and the Wi-Fi connection in the rooms was very good.

Navonodfn

28/10/2015
,
Chester, United Kingdom

5

« Excellent little hotel »

Stayed here for 2 nights on business and it was excellent. The room was nice, spotlessly clean and well furnished. The restaurant and bar were both really nice and all the staff were very pleasant. I wouldn't hesitate to return again

Hughdlb

24/10/2015
,
London, United Kingdom

5

« Lovely hotel »

Great hotel. The staff make you feel at home and are very polite and pleasant. They have lots of events but there is no noise bleed. The breakfast is delicious. We stay regularly when visiting friends in Eaglesham. The village itself is very lovely too. Rooms are very well furnished and comfortable.

Greg O

23/10/2015
,
Oldham, United Kingdom

4

« Business trip overnight stay »

The staff were excellent as was the food in the restaurant and for breakfast. The internal décor of both hotel and the room I stayed in were fabulous. In addition the hotel was an ideal location for reaching Irvine & the cities of Glasgow & Edinburgh. I would definitely stay here again on my next business trip and for leisure.

Mary M

22/10/2015
,
Scotland, United Kingdom

5

« Celebratory Brunch »

From start to finish, the staff at this beautiful hotel excelled! We celebrated my niece's 21st birthday with a family brunch in the restaurant. The food and service were first class and enjoyed by everyone. The duty manager had even allocated a corner slightly removed from the main restaurant, while still being part of it, so as not to disrupt the other hotel guests. The staff were attentive to our every need, without being overbearing and even left a token gift for my niece. I cannot recommend this hotel highly enough, and will definitely return!

Scotland56

21/10/2015
,
Highlands

4

« Great hotel. friendly staff »

Although it was not a huge room we stayed in a very comfortable and clean room. Comfy bed, good shower, great breakfast and very friendly and chatty staff. Only sorry we couldn't have stayed longer but happy to return

Clan007

20/10/2015

5

« Excellent »

We have stayed in this hotel on several occasions and it has always been perfect.All staff are welcoming and friendly and the hotel is kept spotlessy clean,comfortable beds and powerful showers are all that make this hotel a pleasure to stay in. Although rated as 3 stars in my opinion it is more like a 4 star hotel that we will definitely return to when next visiting this area.

FayeBlyth

20/10/2015
,
Kilmarnock, United Kingdom

5

« Our Wedding 18.09.15 :) »

We had our wedding at "the Eg" in September this year and I simply can't put down in words just how amazing everything was! All of the staff were so helpful and nothing was a problem! We booked the hotel around two years before to ensure that our date was safe and all the way leading up to the wedding Carolyn kept us informed and up to date with any developments (the biggest being the conversion of the wine cellar into the Earls Hall, where we eventually decided to get married!). Throughout our planning, if we had any queries, Carolyn was always more than happy to help us at little to no notice!
The wedding itself wasn't massive - around 70 guests at the ceremony - but this was perfect for the Earls Hall. On the morning of the wedding, the check in couldn't have been smoother, the bridal suite was ready and waiting (we had asked if we could bring my dress etc up the night before to store in the suite, which wasn't a problem!). Thanks to Carolyn and Barry, the day went perfectly and smoothly.
All of the staff were so happy to help, nothing was a problem and were all happy to have a chat.
The sheer professionalism and dedication from all of the staff was just amazing (especially Aisla on reception who always seemed to get stuck with me yapping to her!!). We couldn't have chosen a better place to have our big day!!

Martin S

18/10/2015
,
Glasgow, United Kingdom

5

« Our Wedding - 19.09.15 »

From the moment we arrived to view the hotel last year, the professionalism, dedication and enthusiasm of all the staff shone through. In the lead up to the wedding Carolyn kept us updated, and was quick to respond to our queries, and couldn't be more helpful.
I stayed the night before the wedding with friends and we ate in the restaurant. It wasn't our first meal there, but as always the food and service was exceptional.
The day of our wedding went without a hitch (or if not, we certainly weren't aware!) The new ceremony room is stunning, and definitely has the wow factor. A brilliant addition to the hotel. The meal itself was outstanding, the portions were large, but it was all too good to leave any! The staff serving the meal again were courteous and helpful, doing their job without us even noticing. The bar staff were also fantastic, smiling the whole time and working hard to keep all our guests happy.
The evening reception, again, was perfect. The evening buffet of rolls with sausage and bacon was exactly what we needed, and the meat was of an incredibly high standard, and quite clearly freshly cooked.
The breakfast on both mornings, was exceptional. To get a freshly cooked breakfast makes a huge difference and is far preferable to picking from a buffet. The staff were also lovely, keeping me calm the morning of the wedding, and asking all about it the next day.
The rooms were amazing, impeccably clean, comfortable and decorated to a high standard. Everyone who stayed commented on how stylish and clean they were. The honeymoon suite is incredible and made a few guests quite jealous!
A huge to thanks to every single member of staff, who worked incredibly hard to make sure our day went without a hitch.
My review may seem too good to be true, but is completely justified for this outstanding hotel. Truly a hidden gem, and we will most definitely be back.

JanS1750

14/10/2015
,
Northampton, United Kingdom

5

« Friendly hotel »

The Eglington Arms is located in the heritage village of Eaglesham - well worth having a stroll around the common land where there are delightful cottages.
The hotel is very comfortable and a popular wedding venue (one both days I stayed and there have been when I stayed in the past). Facilities in the bedrooms were good, comfortable bed, very clean and plenty of toiletries. Breakfast is excellent, good Scottish fare served by friendly staff.
A good location - you would certainly never guess Glasgow is a mere stone's throw away.

Catriona M

13/10/2015
,
Port Glasgow, United Kingdom

5

« Our Wedding Day 17.07.15 »

We had our wedding in the Eglinton Arms in July this year and I cannot express how amazing our day was, how fantastic the hotel and staff are and how much I would recommend having your wedding there!
From day 1 meeting with Carolyn she was friendly, accommodating, not pushy, and had an aura of calmness around her that made me really trust her with our special day.
Our day couldn't have ran smoother (and if there were any hiccups I'm still completely unaware months on!) Carolyn and Barry were on hand all day ensuring everything was running to plan and time. All our guests were so surprised at this hidden gem of a hotel and how close to Glasgow we were - I'm from Rutherglen and didn't want my guests having to travel too far - a 15 minute journey from Rutherglen.
The drinks were very reasonable - another factor I looked at for my guests, I know how expensive weddings can be, the meal was superb, so many people commented about how good the food was a great portions - again what you need to fill up your guests!
The rooms are beautiful (the honeymoon suite actually sold it for me) so classy and traditional yet with modern grey colouring, the double shower and free standing bath is amazing!!
My husbands uncle works in Gleneagles and he agreed that the hotel was of an extremely high standard and was very impressed with the service, room, and breakfast the next morning.
The place is so well kept, when my mum and I were visiting one occasion Carolyn took us to see the honeymoon suite and there was a wee man painting away and re-wallpapering ensuring the place was up to a high standard. Likewise the outside and grounds are very well kept too!
Cant recommend this place enough - PLEASE go and see it. Although my parents paid mostly for our wedding I know my mum was very surprised/pleased at the total bill, very reasonable for the package we took.
Thanks again to all the staff at the Eglinton - you made our day unforgettable and one in a million <3 xxx

Mark W

01/10/2015
,
Belfast, Northern Ireland, United Kingdom

4

« Country Hide Away »

This is a 3 star hotel that gives a 4 star service. It's about a 20 minute from Glasgow city centre and is in a small country setting. The food is outstanding and the rooms are very modern and very comfortable . The hotel is also very handy for the boat back to Ireland from Cairnryan. I will be coming back again.. It also has free wifi in all areas of the hotel and free view television in the rooms,

David A

29/09/2015
,
Greater Manchester, United Kingdom

5

« Excellent »

My Partner and I were staying for 3 nights at this hotel as he was working in the area. We were shown to our room which was excellent, however as I was going to stay at the hotel whilst he worked, the room only had a roof window and I asked if there was any possibility to change for a room with a traditional window. Amanda Jayne telephoned reception on our behalf and immediatley took us to a different room to view which overlooked the green at the back and she helped us move. The second room was as good as the first and I have to say this is the cleanest hotel room I have ever stayed in. The bathroom looked as though it had been remodelled recently and I complemented housekeeping on their care and attention and was surprised that the rooms were renovated over three years ago. - Spotless
All the staff are friendly and helpful. Joan in the breakfast restaurant could not do enough to help us and make our stay memorable.
The reception staff helped us with advise and directions on where to eat if we went on a trip out in the evening and we ended up in Troon which was only about 20 miles away.
Im so glad we stayed at this hotel and would have no hesitation in returning.
Excellent effort - much appreciated.

Tyson1979

28/09/2015
,
Dumfries, United Kingdom

5

« Excellent! »

We have visited this hotel on a few different occasions and it never fails to impress. The rooms are spotless and decorated to a high standard ( especially like the room with the large skylights) The staff are all extremely friendly and the service can't be faulted. My husband always rates hotels on their breakfasts and this has got to be one of the best we've had. Cooked to perfection and lots to choose from. The dinner was also great we stayed on a Sunday and I had the roast beef, it was gorgeous and reasonably priced. The decor in the whole hotel is lovely and has been done to a high standard throughout. Eaglesham feels like a rural village, but is only 10 minutes from Glasgow. Would definitely recommend this hotel.

Lorna W

24/09/2015
,
Inverness, United Kingdom

5

« A truly wonderful experience »

my husband and I spent 2 weeks at this hotel while on holiday from Australia - from the moment we arrived until the moment we left I could not fault the service or any member of staff, indeed it was quite the opposite... The staff were welcoming, friendly and attended to us effortlessly throughout our stay. I cannot praise the hotel and the staff enough - the hotel, the food, the staff and our experience was wonderful. we were privileged to witness 2 different wedding parties during our stay and having had our own wedding reception in the original hotel over 30 years ago i would thoroughly recommend this charming hotel and village - Thank you so much, we hope to visit again one day.

Jamonty_001

24/09/2015
,
Uppsala, Sweden

5

« Beautiful hotel in a quaint Scottish village »

The Eglinton Arms is a beautifully kept two story hotel in the village of Eaglesham. The staff were extremely helpful and courteous in all matters. I would highly recommend this hotel and region as a place to relax when traveling in SW Scotland.