We’re excited to announce that you now have a “direct line” of communication to the Development Team, Staff & Owners of Bid-Ninja! (video demonstration below)

We want to make absolutely sure that every user has an excellent experience using Bid-Ninja. The thing is that we know that when you’re playing in an auction, that it isn’t always possible to “step away from the action” to report a problem…which means that some problems either go unreported, or reported later after relevant information has been forgotten.

So what we’ve done to make sure that any & all wrinkles (if any) are ironed out, is incorporated this new “trouble report” button within the Bid-Ninja software.

It allows you to report a problem without even having to leave the auction you’re playing in! In addition, it provides to us the valuable information we need about the auction you’re in, like a link to it, your browser type, your username and so on.

So we hope you utilize this new feature to make sure that you have a 100% positive experience while using Bid-Ninja to win more auctions! Check out the video below to see how you can utilize this new feature: