No, because Bestbuy is full of idiots who can't get anything done. We called corporate Bestbuy to see if they could get anything done, but instead they turned it around and called it our fault. So my dad wrote a letter to the CEO of Bestbuy, and if that doesn't get anything done we are having a lawyer letter written, and if THAT doesn't get anything done, we are taking them to small claims court. I'll get something out of this, damnit!