Tag TED

Image by LiminalMike via Flickr Is the world becoming less friendly? Some people might lead you to think so. “People don’t help out their neighbours like they used to”, they might say, “I’d never ask a stranger to help me”. It might be true that in some areas, especially in highly urban communities, people are

Image by ullrich.c via Flickr Sometimes, if not most times, the best solution is also the simplest one. Why develop a complex device to connect two irregularly sized shapes when a bit of sellotape will do? Why ask people a series of complex questions about improving your product when what you really want to know

Image by nickwheeleroz via Flickr We posted last week about how customers sometimes do not know what they want. About how they cannot always articulate what they think, or how they are not always aware of what the opportunities and options might be. There is a third reason why it can be difficult to work

There’s a lot of talk about Twitter at the moment in the press and across the web. From how brands should be using Twitter, to the impact that mass adoption is having. Twitter is the fastest growing social network, and as we have discussed before this growth is causing Twitter to change and evolve. As