I find myself agreeing with Jacob regarding the lack of empathy and making you feel that the surgery has your best interests at heart, ever since Dr Sharp went down to two day's a week due to other commitments to the community and health service, this surgery and one Dr have lost my trust and trust in any Dr is earn't by how you are treated, unfortunately the partner seems more concerned with saving money by seeking the cheapest medications and denying you the medication and treatments you need now, not weeks or months later, he actually came out and said no I'm not giving you supplementary dietary requirements until i have seen a dietician, I'm 52 5'8" and my weight is nine stone as i have no appetite and find it painful when I can eat due to the fact that i have no bottom teeth in which to chew food and he must be aware as i had a 360 scan done on my teeth and bone density. Pure arrogance or ignorance i do not know, but what i do know is that i have no confidence in Dr Ioannidis as he must have some type of language communication barrier, as he states that i asked by name for a medication that i am allergic to that lead me to suffer severe complications, when i fact my words were "anything other than as that medication only gave me severe headaches". I had no choice other than to call an ambulance after hours of sweats and laboured breathing, these wonderful people spent over three hours to bring my breathing and profuce sweating under control. Not once did i see this Dr check my records prior to prescribing Zolpidem. My neighbour has issues regarding communication with this Dr too. If you have any kind of substance misuse or smoke, then pick another Dr! Within this surgery as there are more competent Dr's to choose from.

Speaking as relatively a new patient, having joined some 5-6 months ago, I am happy to find both staff and doctors both helpful and friendly.
Whilst not forgetting the length of time waiting for appointments. Which, -as long as you’re prepared to wait between 2 plus weeks for a normal or standard appointment, then I’ve found the Center well organised and efficient.
-Although having said a normal appointment can take some time, if it’s an urgent appointment, then it’s a different matter..
Which, providing you start early from 8.30am or before 9am, then personally I’ve always been seen, or had a phone appointment from say 11.30 on, in the same morning..
-It’s a shame that not enough money is going into the NHS, because I suspect that has quite a bearing on how quickly patients are seen. As well the balance between patients and ALL the skilled workers who are part of this fundamental and valuable function.

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.

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