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How do I get email - comcast.net on my new computer. Want Outlook Express

I had to replace my old computer which had my email account p-dickerb6124@comjcast.net. I bought a new computer (Acer) and I can't get Outlook Express hooked up - I can't find out how to do it. I've tried all Comcast sites and no luck. Maybe it is because I am 87. Help.

Your new machine has Windows 7 and you will also find window live mail just create an account there and you will be all set. the POP server and SMTP server are mail.comcast.net or you can go to www.comcast.net and sign in and get your email that way.

Commercial service and installation technician, been with the company 8 years doing technical troubleshooting and installations for residential and commercial accounts. Im a front line tech and get to see more information of problems than people sitting behind a desk using scripts to help you... Follow me i can help.

I have an MCSA cert. I have been in the IT/internet area for over 9 years. I have had many experiences in the IT field and have been in many different areas of the field. I am no longer a Comcast employee and will gladly tell it like it is to anyone. If you are not happy with your service, there are many other providers out there.

What I would suggest and what will honestly be easiest for you is to go directly to www.comcast.net, click email and then sign in with your comcast username and password. Your new computer is not going to be set up with outlook express, nor would outlook express be able to run properly on this new machine. If you found my answer helpful, please, mark it as best.

Billing to tech support, I'm your chick! I've been with the company for over 7 years and I am a REAL, LIVE Comcast Employee. I'm not a vendor and I'm not an old employee. I'm now...in the moment. Let me help!

Weescotsman's link for setting up Outlook Express is correct. However, on a newer computer, it is likely that you have Windows Live Mail which is practically the same program. It just looks a little different and has a new name. More than likely though, the first time you open that program, it should start a wizard to help it set up. You know your email address and password but you will also need to know your incoming mail server name which is mail.comcast.net and your outgoing mail server name which is smtp.comcast.net

If you have any further questions, feel free to message me privately or call 800-266-2278 for assistance. We would be happy to help you set it up.

Have a great week and please remember to mark my answer as helpful if I was able to assist you!

well windows 7 does not have Outlook Express any longer...you will have to use Windows Mail to get your mail...after reading your question...i notice that you put the "j" in @comjcast.net ...maybe it was mistake on here but make sure you are putting … more »it as p-dickerb6124@comcast.net on Windows Mail...it should automatically set up the account for you after entering in your email address but just in case it doesn't here is some advanced information: incoming mail server is mail.comcast.net and the outgoing mail server is smtp.comcast.net you might need the port numbers as well...the incoming port number is 110 and the outgoing port number is 25... this will definitely get you in the right direction

1 Private Answer

Ms. Ivon T.

Comcast
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I've been involved with comcast for over 13 years and was on all call center departments.
I deal with tech support and I'm well trained on all boxes from Adapters to X1 boxes modems comcast routers.
I will give you my best advice to help you resolve your tech issues.
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