Please allow a tolerance of .5" in either direction (smaller or larger) on all garments.

DOMESTIC US: Upon placing an order, you will receive an order confirmation email to the email address that you provide at the time of purchase. Once the package has been processed, you will receive an email from your chosen shipping carrier with a tracking number that will allow you to track your package online. Delivery time is dependent upon your chosen shipping option and destination.

PLEASE NOTE: Some address are not accepted by the USPS database, often there are problems delivering to university dorms. Please be aware that you are responsible for providing an address that our shipping carriers can deliver to. If the Item is returned as "undeliverable" you are responsible for any additional shipping charges to resend the package to a different "deliverable" address.

WORLDWIDE: USPS International priority this usually takes 6-9 business days to major cities in the world, but up to 15-30 days, depending on the country. When your item has been shipped you will receive a tracking number from USPS to the email address that you provide at the time of Purchase. This will allow you to track the package online.

2nd Day Air and 3 Day Select Services, are applied to the orders once the order is shipped, processing time is normally 48 hours, so please consider the processing time when you calculate the expected delivery time for those orders.

We ship from San Francisco CA USA, most of the orders within California will arrive the day after the order is shipped if UPS Ground is selected as the shipping method.

INTERNATIONAL ORDERS

Upon placing an order, you will receive an order confirmation email to the email address that you provide at the time of purchase. Once the package has been processed, you will receive an email from your chosen shipping carrier with a tracking number that will allow you to track your package online. Delivery time is dependent upon your chosen shipping option and destination.

USPS International takes 15-30 days for delivery, please be aware that USPS does not provide any Information until the package has been signed off by customs on the destination country.

It is also important for you to know that your package may be subject to customs/duties charges. Imaginary Foundation is not responsible for customs/duties charges as these costs are determined by your local customs office. Imaginary Foundation cannot determine, in advance, what these fees will be, but we do try to minimize these charges by listing the wholesale cost of your package on the commercial invoice rather than the retail value. This provides the customs agents with a true, legal value, while minimizing your costs. We cannot mark International orders as a “gift” in order to bypass or reduce any customs fees – this is an illegal practice and as an established business we will not do this. For more information on customs and duties charges, please contact your local customs office.