“We are moving to a patient-centric environment, where veteran health information can
be shared more easily…. [So] no matter where the veteran goes, the access to his or her
medical information is very easy, to the point where it can actually be accessed by other
government agencies.”

"We’re one of the few developed countries that doesn’t have a set of key outcome indicators so that we
can understand the nation’s position and progress across a wide range of social, demographic, and other
key policy areas. We believe that those would help decision makers know how we are doing….”

Over the past year, the IBM Center for The Business of Government has been preparing materials to help smooth the transition for the next administration. This blog has been part of that preparation. But today is the grand unveiling!
Bookmark this link...

Candidate Barack Obama laid out his vision for his performance management approach while on the campaign trail in September: "As President, I will go through the entire federal budget, page by page, line by line, and I will eliminate the programs that don't work and aren't needed."

Over the last 15 years federal government managers have relied on a much broader and more diverse set of personnel for carrying out agency missions, with private sector contractors assuming a much greater role than in the past. A key question is what...

Technology makes it almost too easy to collect performance information. In fact, a major complaint in many government agencies is information overload. The real challenge is: how do you make sense out of it all?

Wells discusses how SSA is assessing and planning for the pending retirement wave. He describes some of the solutions to the retirement problem that SSA is considering, including workforce transition planning, succession planning, and new recruitment...