Pretty good overall experience. I bought a nice used car. The salesman was friendly and went with me on a test drive. My first initial contact was online via email. We set up an appointment at my convenience. When I arrived the salesman had the car pulled out and parked up front and ready for me to examine and test drive. The only thing I would complain about it is that it took quite a long time to get to the finance manager's office to complete the sale because they were having slow internet/computer problems, which caused me to wait a considerable amount of time. They were very apologetic and made every effort to try to get me going as soon as they could. I would return to this dealership in the future.

Consumer Review

Best car I have ever owned!

by Stephanie C. from Hickory, NC

December 19, 2018

This car meets all of my needs. It has excellence gas mileage, smooth riding, the exterior and interior is excellent. It has plenty of leg room in the front and back

I never bought a used car before for fear
of getting a lemon! I have no idea if the
previous owner did oil changes on time
and other routune maintenance....so i was always afraid of getting burned.
Fast Lane has a warranty program that simply works,in my case i bought a 2017
Dodge Caravan with 48,000 on it......they
did me a great deal on it but what i left
feeling was the same kinda peace of mind
you have in a new car knowing all is covered for 3 years 36k miles.....they custom priced me a warranty for the next
25k miles i drive....in my case about 3 years worth......it covers all major functions but not wear items like brakes
and hoses etc.....i never buy warranties
In anything,but this made too much sense to me! It is a Dodge dealer recognized warranty,ok i paid 1300 bucks
for it but they wrapped it into my loan for
about 9 dollars a month.....if engine or transmission goes its covered,if i breakdown they tow me,pay car rental,
brung gas etc......i came all the way from Rockville......and my Grand Caravan SXT
2017 is selling here for 19k and higher......
new they are about 29k.......Melanie was
able to get my price down to 15,100 !!!!!!
I had the room to buy warranty and peace
of mind.....i love their honest approach....
The best thing i can say for them is I would buy from them again with no hesitation! Thanks Melanie,and Tom,and Tim for explaining the warranty!

Consumer Review

Great car for the investment

by Thom2154 from Santa Rosa CA,

January 11, 2019

Nice design, great mileage from a reasonably priced, nice size sedan. The c ar lives up to its reputation and provides a good styling, comfortable ride with great economics. Up to 40 MPG on the road and average in the high 20s around town.

Melanie and the staff was amazing w was turned down by so many people and they gave us hope and they worked with us and my wife and I are very greatful for them WE HIGHLY RECOMMEND THEM

Consumer Review

This is my 3'rd Kia Optima an they are great cars.

by Joe C. from Thornhill, Ontario

January 10, 2019

I would highly recommend this car based on performance, comfort and safety. It is very reliable in all kinds of weather and is really a pleasure to drive. It has all the features of the more expensive cars and is always very reliable. I believe that it is an excellent value.

Our salesman, Micah Youngbar, once again gave us impressive and responsive customer service. (We are repeat customers). He came in twice on his days off to make sure that we were happy and taken care of. I have yet to visit a friendlier and more responsive dealership than Hagerstown Honda and I visited or contacted four area Honda dealers before purchasing our new 2018 Honda CRV LX. Ian Smith was also responsive with all of my internet inquiries before my on-site visit to the dealership.

Consumer Review

Best value for the money

by Dthompson from San Tan valley, Az

January 4, 2019

The vehicle is great offers style comfort and performance all in oneVehicle also offers a lot of options by far best value for the money

Sharrett is top notch. The people are great and the facilities and selections are tough to beat. I worked with Max and he was extremely friendly and knowledgeable and was able to help me find what I was looking for. He was able to help me with comparisons as well as answer questions and concerns I had effortlessly. I would highly recommend both Max and Sharrett to anyone who is looking to start the car buying process!

Consumer Review

Great Car, reliable, good gas mileage!

by MsSusiebelle from Atlanta, Georgia

December 28, 2018

This car replaced my beloved Toyota Camry that had a fatal argument with a utility pole! I was sceptical at first, but the quality convinced me, I was ok. Roomy, comfortable for little old ladies, easy to get in and out, feels sturdy, good handling, great sound, quiet ride. I'm picky, and hard to convince, so take the word of a Southern belle, this is a great car to drive and own!

Ms. S! service. Courteous and professional. My niece referred us to this dealer and they sent her a $100 check for the referral. Sales is very responsive to my calls. If he does not know the answer he will get it and call me bgaithersburg, MD.!

Consumer Review

GREAT BUY!

by GeovanyV. from Gainesville, Ga

January 4, 2019

Great car to drive, super smooth and looks great. Met all my needs (lot of room and comfortable) had a couple of recalls but nothing that cannot be fixed, this car turned out to be an excelent choice and a GREAT BUY!

Skylar was our salesman, what a nice, courteous young man and very helpful. Jason Vaughn, the manager, he was very courteous as well and answered all our questions. We bought a car from this dealership 2008 and we were very pleased with the whole process and the car was a great car. We decided to revisit this dealership and were once again, very pleased. My husband and I highly recommend this dealership and ask for Skylar. Thanks to Jason for all his help as well.

Consumer Review

Most Reliable vehicle I have ever owned

by Samuel Reid from Cheyenne wy

January 4, 2019

This car is amazing from front to the back side to side inside and outside..really nice seats that hold you in place while the Turbo kicks in

Stopped in to kyners auto sales inc. and was so impressed with the car I looked at, as well as the way I was treated by the staff, I purchase the car. The car was exactly as it was described, beautiful and phil, my salesman, was excellent. Phil, along with all the other employees I came in contact with, were all very kind, respectful and professional. I highly recommend kyners auto sale inc. the next time you are in the market for a used car.

Consumer Review

Kia should be the new Mercedes

by Joel from Pasco Washington

January 3, 2019

It performs phenomenal drive like u are hovering on clouds picks up quick and inside or lord it’s like I’m driving something foriegn and the pano moon roof oh it’s to die for heated steering wheel I just wish it had remote start that would be the real cherry on top

The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!

Consumer Review

Very Reliable

by Gabby from Durham,NC

January 14, 2019

This car is great. It does so much ,and it does so much more than you expect a 2013 car to do. Also, it was already used and works as if it were brand new.

I followed Mike here when he came from another dealership. We clicked like white on rice. He's knowledgeable, kind, KNOWS his cars. Which you might like and warns you which ones to steer clear of. I will always use him as MY "car guy". That's important. You need a car guy. I trust him and that says something.

Consumer Review

Money pit.

by Jan E from Grand Blanc, Mi

January 11, 2019

One thing after another...rear camera went bad, had to spend over $200 for a headlight, now rusted bolt caused a turbo failure...quoted $3000 to fix...car cost $32000...developed rust on side of car in under 5 years and Kia refused to cover it...called it a paint issue that was only warranteed for 3 years...every month, its something .else

awesome choices, easy to deal with & straight forward from the get go. I got my new Eclipse cross at great price & payment. Was worth the 2 hour drive. I recommend this dealership and their staff. Thank you Renn Kirby Mitsubishi

Consumer Review

A fantastic vehicle so far, would highly recommend

by Polly C from Barrie

December 13, 2018

A very comfortable and safe ride, really nice luxury features. The only downside is opening the trunk after a big snowfall. If you're lazy like me and don't brush off the trunk first, you will have piles of snow land in the trunk due to the sloping body design at the rear of the vehicle.

I would like to say this was my first car experience and it could not have been any better. Sade was awesome to work with. She knew what she was doing, she knew what I was looking for and worked to get that vehicle for me. I would recommend her. She is very motivated and you can tell she loves her job.

Consumer Review

BEST CAR for Comfort, Style and Amenities

by BIRK1334 from San Marcos, TX

December 28, 2018

KIA is amazing, this is my 2nd one and the OPTIMA meets all of my wants and needs. Great CAR! I’ll recommend this vehicle to all!

Car max was great the sales lady was awesome Maria an the finance guy ( JD ) was great, could not have gone any better an I love the car, I'll be taking someone there tomorrow to buy a nother car, thanks Maria an JD

Consumer Review

Absolutely love it

by CfromGA from Stone Mountain, GA

January 1, 2019

Bought the LX turbo new in March 2016, had custom leather seats done at the dealer and still came in under $25k car has been fun to drive has needed no repairs and had only one recall for a radio antenna. Been a great experience! I did learn she does run best on premium even though the dealer recommended regular there’s a noticeable difference in performance and even the sound of the engine.

I was in the process of looking for a first official car for myself. Came to Carmax once and the Sales Associate (Louis Dean) was very helpful, walking me around the lot and showing me cars within my price range that he thought I would like. I ended up taking one for a test drive but wasn't sure if it was the car for me. I came back a couple days later to check out some more and Louis was more than willing to take me for another two test drives. He was very helpful explaining the pros and con's of each car and really make my car buying experience smooth and easy. I walked of the dealership the second time with the keys in hand!

Consumer Review

Excellent Vehicle!!

by KarenB from Mount Morris, MI

December 17, 2018

My new Kia Optima is my dream car! It is excellent on gas mileage, drives very well, has an awesome sound system, which is very important to me. I would highly recommend this vehicle for future purchases.

I traveled over 2 hours to this dealership. I called before I left and asked them to hold a vehicle I wanted. They did. It was very clean, ready to test drive. I bought the car from a very courteous salesman without pressure. He knew all about the car and was very easy to talk to. The paperwork was fast and easy. Overall a GREAT car buying experience. Thank you Tate Auto.

Consumer Review

Loved it

by ReneeSmith69 from North attleboro mass

December 16, 2018

Excellent car ,fast reliable lots of options speed comfort fun style. I would highly recommend buying this car. It does not disappoint guaranteed. Love it

Lots of variety and flexible financing options available if your looking for a vehicle. Sales man was knowledgeable and not too pushy. Next time I am loking for a car I will stop by here again.

Consumer Review

I had high hopes, so dissapointed

by L.Barbs from Seattle, WA

October 29, 2018

Bought this car with 7K miles. It's a good looking car but that's about it. In the time I've had it (21K miles now) the tan cloth seats have a tint of blue from people jeans (never seen this happen), the steering wheel has 3 specks of white, (the black covering came off) and the transmission has deteriorated. It used to be pretty smooth and now it has more lurch when shifting gears. Also the car did something VERY DANGEROUS, as I was driving on the freeway the side mirrors folded themselves up. This made them useless, they were basically pointed inside the car and when I turned on my indicators they would flash right next to my face. I pulled over and cycled the the car in park, reverse, drive twice and they didn't move back to normal. When I got home I unfolded them by hand and turned off the folding function. Its ridiculous and dangerous that this could even be possible. If the car is going 60mph or any mph there is no reason for my mirrors to be folded. If anyone works for Kia I have video proof

First I need to say that my Eco Diesel was a bust BUST but when I traded that in and got my 4th Dodge Ram 1500 gas engine this experience had to be the best one ever. Keith Morris worked out one heck of a deal!! Eric Del Rosario was one of the best salesman I have EVER dealt with (before, during AND after), and Jason Headley went above and beyond with my credit. He even stayed late. I've never had an issue with the dealership (even when dealing with the ecodiesel, but that's why they quit making them in 2017.
Keith didn't have to do all he did, but he really helped us out because of all the things we dealt with. Eric texted me and kept me in the loop no matter what was happening since he knew my work schedule was so crazy! And like I said before Jason stayed late to work out THE best possible deal for my family. I couldn't be happier with what all they did for us!

Consumer Review

Kia Got the Optima RIght

by Highway Traveler in Asheboro from Asheboro, NC

December 27, 2018

I wrote a review here previously on my 2013 Kia Optima EX at 150K Miles in which I found the car to have great styling and reliability and the only primary fault I had with it was that I averaged 30 MPG on a car that is rated to get 35 MPG on the sticker. I must provide an update at 225K miles on an event that happened this past year. As I mentioned previously, I had zero mechanical issues at 150K miles but at 199,300 miles, the engine essentially self-destructed failing victim to a defect involving the connecting rod bearing in which there is an active recall campaign. Though initially very disappointed, what happened next has likely made me a KIA customer for life. After having the car towed to Battleground KIA in Greensboro, I received a phone call from their service department apologizing for the inconvenience and that a new engine was on the way, and would be replaced free of charge within the week. No arguing, no fuss, no calling KIA corporate or anything. The manner in which KIA and the dealer responded to this was incredibly courteous and professional. I honestly did not expect this on a car which was 100K miles PAST the warranty. From what I understand, this defect that has prompted the voluntary recall impacts a relatively small number of vehicles. Only 2-3% will experience this issue, but KIA is absolutely standing behind their product at great expense to them. I also understand that this applies even if the car is bought used. Several years ago, at 160K miles, the transmission went out on our Japanese brand minivan known for their "Quality" and the response by the dealer in that case was "Wow, you made it to 160K miles, you must have got a good one". To this day that response still unsettles me. No effort was ever made in that case to remedy or to help as the car was well past its warranty. To use their own marketing rhetoric against them..."Don't settle for anything less than a KIA, I didn't" ...and I am happy about that.

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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