Line2 Support Center

How can we help?

How do I block unwanted calls and texts?

Subscribers to any of our paid service plans can block unwanted calls and texts by adding the offending phone number to their Block Contacts list from one of our mobile apps or their online Dashboard (line2.com/uc).

From the Line2 app on iOS:

From the iOS client go to the Calls tab, make sure you are in Recents

Find the caller you want to block, Swipe to the left

You will see the options to Block (represented by the "no" symbol) or Delete

Tap Block, the caller is now blocked

The caller will now be grayed out and have a no symbol to the left of their name/number. To unblock follow the same steps as above but click Unblock.

From the Line2 app on Android:

From the Android client go to the Calls tab

Find the caller you want to block, press and hold

You will see the options to Block (represented by the "no" symbol) or Delete

Tap Block

A box will pop up confirming block, click Block

The caller will now be grayed out and have a no symbol to the left of their name/number. To unblock follow the same steps as above but click Unblock.

From the Windows client

From the Line2 client on the left menu go to Activity

Click on Calls

Find the caller you want to block and select them

Their information will be displayed on the right, click Block

A box will pop up confirming the block, click Block

The caller will now be grayed out and have a no symbol to the left of their name/number. To unblock follow the same steps as above but click Unblock.

From the MacOS client

From the Line2 client on the left menu go to Activity

Click on Calls

Find the caller you want to block and select them

Their information will be displayed on the right, click Block

A box will pop up confirming the block, click Block

The caller will now be grayed out and have a no symbol to the left of their name/number. To unblock follow the same steps as above but click Unblock.

From the Dashboard at line2.com:

Sign into your account at line2.com

Click Contacts

Click Blocked

Click Add and enter the info for the caller you want to block

Once the number has been added to the Block Contacts list, calls will be intercepted by an out of service number and SMS delivery from that number will be blocked (no error message will be sent to the sender).

For more info on managing contacts for call screening, please click here.