MOL improves on six North America metrics in August

The liner carrier MOL said last week it met internal key performance indicators for North America customer service in August in all but three of the 13 areas it tracks on a monthly basis.
The three areas the KPI targets weren’t met were U.S.-to-Asia export missed vessel connections due to rail issues, Asia-to-U.S. documentation accuracy, and U.S. export bill of lading documentation completion rate. Of the 13 indicators, MOL improved from July in six categories, declined in four, and remained the same in three.
MOL (America) releases complete details on its KPIs monthly at www.CountOnMOL.com.