flat product

freight

Support

Steps

If you need any support with your extension then please raise
a ticket in your account dashboard. Please be as detailed as possible
when describing your issue as this will help us to better support you.
Please send us:

Order Name & Number

Explanation of the issue

Screenshots describing the issue

Magento version number

FTP & Magento admin access if this is appropriate.

The CSV file that you are using if this is appropriate

We will generally answer you within one business day; we are based in the UK so are on GMT.