Mail Flow Monitor FAQ's

How does the system work?

Having taken some simple details here and run through the wizard we’ll be able to send test emails every 5 mins. If your mail server rejects an email or it takes too long to come back to us it will trigger an email to your alternate email account and a text to the number you provide. This will allow you to know about the problem and fix the issue fast.

Do I need to be an EveryCloud Email Filtering customer to use the service?

No. Anybody can sign up to the service.

Why do I have to open my firewall to your ranges?

Only if you chose the direct to mail server path. Here we connect directly to your mail server to make sure our test emails are not filtered or rejected and we can test your inbound mail flow in it’s purest form. If you’re concerned about security, we’re a global email filtering provider and you can read more about us here.

I'm an MSP. Can I use the service for my customers?

Yes! Just select 'Partner' on the sign-up form and you'll be able to use the service for as many of your customers as you wish.

How do I get started?

Completed this quick form and you'll get instructions on how to log-in. You'll then need to run through a quick wizard and you'll be all set.