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What is the Request Money feature of Interac e-Transfer?

Request Money is a feature of Interac e-Transfer® that allows you to request money from a person or a business with an email address or a valid Canadian mobile number, and an eligible bank account with a participating Canadian financial institution.

To request money using the Interac e-Transfer service, the account number of the recipient does not need to be known – only their email address or mobile number is required.

If your recipient accepts your request for money, you'll receive an email and/or text message from Interac notifying you that the funds have been deposited into your account.

For business customers, you have the option to include an invoice number in your money request. Remember that the invoice number field in the money request is not a replacement for the actual invoice for a customer – it's only used to reference your original invoices.

Speed

When you request money using Interac e-Transfer, an email or text message is sent to the recipient typically within 1 minute, though some notifications may take up to 30 minutes. If you used the recipient's email address and your recipient doesn't receive the email from Interac, have them check their email 'Junk' folder.

The request will automatically expire after 30 days if the recipient hasn't accepted or declined it.

Fees

There is no fee to request money with the following accounts:

Personal Accounts:

TD Student Chequing Account

TD Every Day Chequing Account

TD Unlimited Chequing Account

TD All-Inclusive Banking Plan

TD Wealth Private Banking Account

Business Accounts:

TD Unlimited Business Plan

For all other accounts, the following fees will apply if the request is accepted by the recipient:

Personal Accounts:

Up to $100: $0.50 per accepted request

Over $100: $1.00 per accepted request

Business Accounts1:

Every Day A, Every Day B, and Every Day C: 2 free monthly transfers (send or receive), $1.50 per accepted request thereafter

All other business accounts: $1.50 per accepted request

The Request Money transfer fee, if applicable, is charged only to the requestor when the recipient has agreed to complete the transaction. There is no transfer fee to receive a request and accept it1.

Cancellation fees

It's free to cancel a Request Money transaction.

1 Business account deposit fees may also apply.

Limits

Request limits:

Per request: $3,000

Please note: your recipient can only accept your request if the amount you request is within their sending limits set by their financial institution.

Institutions supporting money requests

Only certain financial institutions currently support Interac e-Transfer Request Money. For a complete list, visit the Interac website.