Uber Partners with Taxis to Expand in Burma

The Uber logo seen on an iPad / Reuters

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By Reuters 11 May 2017

RANGOON — Uber Technologies Inc is only hiring government-accredited taxi drivers in Burma, a regional executive said, a move that allows it to avoid the legal hurdles that have dogged it across Asia in one of the region’s last frontier markets.

This partnership with local taxi drivers and their unions is unique to Burma, Sam Bool, Uber’s expansion general manager for South East Asia, told Reuters as services began on Thursday in the small but potentially lucrative market where Southeast Asian rival Grab Taxi and local service providers are already going strong.

“Having the government support from day one is pretty powerful,” Bool said. “Drivers know we are fully compliant with existing regulations. That does grease the wheels.”

Uber, which in many parts of the world signs on any one with a car as a driver, appears to be following Grab’s operating model in Burma, a country of more than 50 million people emerging from decades of military rule.

During its March launch, Grab said it was working with a small group of taxi drivers in Rangoon and would increase its scale gradually.

Uber has long had a reputation as an aggressive and unapologetic startup. The San Francisco-based firm is in conflict with the taxi industry all over the world, and its services have been halted in several countries over a raft of regulatory concerns.

While Indonesia is Southeast Asia’s biggest ride services market, the growth in Burma’s mobile services market is too good to ignore. Internet penetration has exploded from next to nothing a few years ago to nearly 90 percent now, with more people turning to apps and mobile services.

Competition is also strong: in addition to Grab, there are at least two ride-hailing start-ups – Hello Cabs and Oway Ride.

Many people in Burma still do not have credit cards, so to get around that, Bool said Uber drivers would accept cash or local bank transfers. In many other markets, Uber users pay via a credit card linked to the app.

Bool declined to say how much Uber was investing or what it hoped to make in Burma, but said the company could help the government upgrade Rangoon’s 70,000 taxis, many of which are not equipped with seat belts or do not have air conditioning.

“We can move millions of people in Rangoon without adding a single car,” he added.

Uber’s expansion into Burma coincides with a push by the authorities work to revamp public transport, starting with the bus network in Rangoon.

Uber was working with the Rangoon government to integrate its services to the bus network, Bool said, with plans to provide services to commuters in areas where public transport is not well-developed.