The solution for error: To complete NetTV sign-in, please switch your TV sett off and on again"

Insert a USB stick in your TV. Then press home-button on your remote control> go to Setup > Update software (choose USB!). Follow the instructions on the screen to install the software-update. Note: You might already have this software version, but that doesn't matter; simply reinstall the same software version to make it work again.
After reinstallation of the software NetTV should work again (it will not change your personal settings).
Good luck! Manuel

Same on BDP5100/12

I had not tried using NetTV for a while, but now when I try I seem to be hitting the problem described in this thread.
I am using a BDP5100/12.
Firmware: 1.62 (but same thing happened when I was on 1.53)
NetTV SW: 16.04
Model: BDP5100/12
Serial number: SM1A1027005069
MAC ADDRESS: 00-1C-50-2F-4D-30

Through several attempts at deleting the NetTV memory, changing NetTV country, once this happened:
When I tried to connect it flashed up "Testing connection to the internet", then for half a second "Connected to Philips Server", then for a second "Signing On..." and then "Unable to connect to Philips Server. Please try again later."... with the progress bar continuously flashing.
If I try it again a few minutes later straight away after "Testing connection" it gives me the "Unable to connect to Philips Server. Please try again later." message, again with the progress bar continuously flashing.
If I then again clear the NetTV memory, and try again, it goes back to a quick "Testing connection to the internet" and then "Signing On..." until it times out again.

But still no closer to accessing NetTV or seeing what the newer interface is all about!

Today, the strange problem described in this thread occured on my 37PFL7605H/12. NetTV worked since long time (e.g. yesterday I watched something in the german ARD Mediathek), but today it only showed "To complete NetTV sign-in, please switch your TV set off and on again". :-(

Hello, i'm new here and ii have a 52" 8000series flat tv from phillips and i'm unable to connect to net tv either.

Here is my MAC address in case that helps, 18:8e:d5:0d:8a:cf

I've done an internet settings full wipe, also a full tv re-installation, i've downloaded and installed (twice) the last fw from your servers, unregistered the tv from my phillips account and try to connect without registering the tv model...nothing seems to correct the message "to complete nettv sign in, please switch your tv set off and on again" while 3 months ago i was able to successfully connect every day without connection issues.

Please, i insist that either you give us a solution or point us to the right path to clear this out, i dont acept loosing net tv just because you cant point the error ( which im pretty sure it is in your servers )

Last post on this thread was may, lets see how the summer goes on till you find the answer

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