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FAQs

How do I buy a Kobo Plus subscription?

Currently, Kobo Plus subscriptions are exclusively available to residents of Belgium and the Netherlands.

On either kobo.com or a Kobo eReader, select Start Free Trial on the item details screen of an eligible Kobo Plus book, or from the end of its preview. If you’re shopping with us for the first time, you’ll be taken to checkout and asked to provide your credit card and billing information.

You won’t be charged for the first 30 days. After the free trial period, we’ll charge you €9.99 a month plus, unless you cancel. Your credit card will not be charged if you cancel before the trial period is over.

If you wish to pay for your subscription using iDeal or direct debit, you’ll need to purchase your subscription on bol.com.

Why do I need to add credit card information for a free trial?

Free trials are only offered as part of a subscription plan. We require your credit card information to cover your recurring subscription charges once the free trial is complete. Your credit card will not be charged if you cancel before the trial period is over.

Why do I need to provide my mailing address?

Your mailing address is required as part of your billing information so we can accurately charge sales tax based on where you live.

How do I find a Kobo Plus book to read with my subscription?

You can find Kobo Plus books to add to your subscription on kobo.com, on Kobo eReaders, and in the Kobo App for Android. Any time you see an eBook with the option Read with Kobo Plus, it’s available to read with your subscription.

The easiest way to get started is to visit our Kobo Plus page and start browsing.

How do I find the Kobo Plus books I’ve added to my subscription in my library?

On kobo.com, click My Account, then My Books. You’ll see everything in your Kobo library. Click Kobo Plus to see only the books you’ve added to your subscription.

On a Kobo eReader, tap My Books from the Home screen or the main menu. Then tap Show, and choose Kobo Plus to see only the books you’ve added to your subscription.

On the Kobo App for iOS, go to the Home screen, then tap Books at the bottom of the screen. Tap Sort by at the top of the screen, then scroll down and tap Kobo Plus.

On the Kobo App for Android, go to the Home screen, then tap the Menu icon at the top-left of the screen. Tap My Books, then tap Sort by at the top of the screen. Tap Kobo Plus.

Why are some eBooks unavailable to read with a Kobo Plus subscription?

Not every eBook from Kobo is available to read with a subscription. There are nearly 100,000 eBooks currently available through Kobo Plus, with more being added all the time.

Any time you see an eBook with the option Read with Kobo Plus, it’s available to read with your subscription.

How do I manage my Kobo Plus subscription?

On kobo.com, click My Account, then click My Subscriptions. You’ll see which books you’ve got access to, and the options to either renew or cancel your subscription.

On your Android Kobo app, go to the Home screen. Tap the Menu icon at the top of the screen. Tap Settings. Under Account, tap Kobo Plus Subscription to manage your subscription details.

Kobo Plus subscriptions cannot be managed on Kobo eReaders or in the Kobo App for iOS.

How do I cancel my Kobo Plus subscription?

If you purchased your subscription on kobo.com, click My Account, then My Subscriptions. You’ll see the option to cancel your subscription. Once you confirm your cancellation, you’ll no longer have access to your Kobo Plus books.

If you purchased your subscription on bol.com, you’ll need to sign in on bol.com to cancel your subscription.

If I bought my Kobo Plus subscription on bol.com, can I cancel it through Kobo?

No. If you purchased your subscription on bol.com, you’ll need to sign in on bol.com to cancel your subscription.

If I already have an eBook subscription through bol.com, do I need a Kobo Plus subscription?

No. If you already have an existing subscription through bol.com, you don’t need an additional Kobo Plus subscription, since both subscriptions offer the same selection of eBooks.

You’ll be billed once a month either by bol.com or Kobo, depending on whom you shop with.

Can I purchase a Kobo Plus subscription for someone else as a gift?

Yes, you can purchase up to two Kobo Plus subscriptions with the same credit card, but only the first will be eligible for the free 30-day trial period. The second subscription will be charged €9.99 upon activation, with the same charge recurring once a month.

Can I access Kobo Plus on a Sony Reader?

Kobo Plus books cannot be downloaded and imported to Sony Readers. However, you can still get a Kobo Plus subscription on kobo.com and access the catalogue from the free Kobo App for Android or iOS smartphones or tablets.

Can I read my Kobo Plus books offline, or do I need to be connected to a wireless network?

Many readers like to disconnect their devices from Wi Fi, either while travelling, or simply to save on battery life.You can read a maximum of 15 Kobo Plus books while offline over a 30-day period on a Kobo eReader or in the Kobo App.

Once you’ve opened 15 books, or reached the end of the 30-day period of offline reading, you’ll need to reconnect to Wi Fi and sync your eReader or app. You’ll then be able to open up to 15 Kobo Plus books for another 30 days.

I have a subscription and am moving to a country where Kobo Plus is not currently offered. What happens to my books?

Currently, Kobo Plus subscriptions are exclusively available to residents of Belgium and the Netherlands. If you change your billing address to another country while you have an active subscription, you’ll still have access to your Kobo Plus books until you reach the end of your current billing period, but you won’t be able to search for or add new Kobo Plus titles to your subscription.

Once your current billing period ends, your Kobo Plus subscription will be cancelled. You can always renew it if you move back to Belgium or the Netherlands.

Where can I get help and troubleshooting support for Kobo Plus?

You can get help and support for Kobo Plus, including step-by-step instructions on adding titles and managing your subscription, at the Kobo Plus Help site. Get help for Kobo Plus.