Get an ear examination from a licensed physician. Be wary of advertisements for hearing aids that dismiss the need for an exam – the seller may be promoting an inadequate product.

Before selling a hearing aid, Hearing Aid Specialists must recommend that the consumer obtain a written statement from a licensed physician indicating a medical evaluation of hearing loss within the past six months. Hearing Aid Specialists are prohibited from actively encouraging a consumer to waive a medical exam.

Hearing Aid Specialists must perform testing before and after fittings for a hearing aid. These evaluations will help ensure the best hearing aid type and fit for your individual needs.

State regulations require that consumers get at least a 30-day trial period for hearing aids.

Insist on a detailed purchase agreement or contract, including information on service, maintenance, and warranty terms.

Do not rely on verbal promises. Get all explanations in writing.

Do not feel pressured into buying a hearing aid. Ask for more information or a second opinion.

Door-to-door salespersons must provide a disclosure form with information on service and maintenance.

Buying a hearing aid through the mail is risky, because it is hard to get a proper fit, and service and repair may not be readily available.