Model identification guide

Choose an appliance

Kettle

Before attempting to locate your model number please check that the kettle is switched off and at a cool temperature and that it is empty of any liquid.
Pick the kettle up off its power base.
The data plate sticker is located on the base of the kettle.
From the data plate we need the model number which is the MOD field.
We also require the UID or full serial number which is 20 digits long. On the data plate this is the "Full S/N".

Toaster

Before attempting to locate your model number ensure the toaster is switched off and at a cool temperature and that it is empty of any food.
The data plate sticker is located on the base of the toaster.
From the data plate we need the model number which is the MOD field.
We also require the UID or full serial number which is 20 digits long. On the data plate this is the "UID" or "Full S/N".

Stand Mixer

Before attempting to locate your model number ensure the stand mixer is switched off and that the mixing bowl has been removed.
The data plate sticker is located on the base of the stand mixer.
From the data plate we need the model number which is the MOD field.
We also require the UID or full serial number which is 20 digits long. On the data plate this is the "Full S/N".