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TripAdvisor Reviews

The worst!

on Nov 13, 2015

We stayed here only for a couple of hours before we went to airport. We have a very bad experience.
The hotel is very old. The room is small and smelly. The bathroom looks like there is a crime scene before we check in.
Anyway, you can find another hotel which is a way better than this.... More

Average Hotel !!

on Oct 8, 2015

Hotel is quite good in appearance, however the appearance leaves an expectation tag along with you inside. Staff is quite helpful but can not be considered worth for the price. The location is quite reachable and in the heart of the city.... More

Poor

on Jan 19, 2015

sometimes elevator and Wi-Fi not working. Staff play with my dry creaning fee, old guys and panjabi service are very poor.I have to call hot water every time. no toilet paper. A fridge and sofa broken.
I never know these case in Japan.... More

Just don't go here.

on Jan 5, 2013

Disgusting room.
Linen filthy.
Bathroom very dirty.
In a not so nice part of Delhi.
Staff not at all helpful. Asked about air conditioning and was pointed to a fan that was hanging out of a power point that looked like it hadnt seen an electrician for fifty years.
Was sent here as a part of a tour as an apparent "four star hotel". Try one star.... More

Very Good Hotel

on Nov 6, 2012

I read the reviews after I booked the hotel, and was very much concerned for my 3 nights stay in this hotel But when I arrived at the hotel, the whole picture was different. The rooms were very clean and spacious. The AC was working well. The bathroom was also very clean I went there as a group leader, and I booked 10 rooms. All the rooms were very good. my group enjoyed their stay over there. All the earlier reviews proved to be misguiding. The location is also vey convenient, very near to the metro station. Overall a very nice hotel. Am going to use it again.... More

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Overview

Providing Wi-Fi internet access, Royal Residency is located at 5 km from the Jama Masjid. This property in New Delhi is accessible from the New Delhi Train Station (4 km). This 3-story accommodation has 30 AC rooms with attached bathrooms. Each room has a TV and direct-dial phone. This accommodation in New Delhi has a restaurant on its premises. Guests can avail of laundry and room service. Royal Residency operates a travel counter and provides transportation to Indira Gandhi International Airport (15 km). The accommodation is located at 6 km from the Maharana Pratap ISBT Bus Stand. The Red Fort (7 km), the Raj Ghat (7 km), and the Shantivan (8 km) sre a few places that guests can visit.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies

Guest must be over 18 years of age to check-in to this hotel.

As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.

The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.

Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.

Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.

There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.

All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.

Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance

Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Booking Policies

The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.

The primary guest must be at least 18 years old to be able to check into this hotel.

The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

Child policy apply which may vary from hotel to hotel.

Failure to check into the hotel, will attract no show charges as per Hotel policies.

The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.

Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.

Note PAN Cards will not be accepted as a valid ID card.

All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.

In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.

Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.