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Trouble activating iPhone 6s

I bought a refurbished iPhone 6s from the Apple online store, and a new Sprint sim card. I tried to activate through the Freedompop BYOD page and couldn't get past the EMEI - it said to call a number which rang and rang but no one answered. Can I get help activating the device here?

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I bought a refurbished iPhone 6s from the Apple online store, and a new Sprint sim card. I tried to activate through the Freedompop BYOD page and couldn't get past the EMEI - it said to call a number which rang and rang but no one answered. Can I get help activating the device here?

Normally when you get a phone from Apple, the phone will come unlocked. Unlocked phone will not activate using BYOD. The phone needs have been activated on Sprint or a Sprint MNVO at one time or another. Pre-paids for 12 months. I may know a trick to get it to activate, but its 50/50. Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

Thanksnj

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