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CustomTech brings the sweet taste of SugarCRM to Australia

09 March, 2005 12:23

<p></p><center><b>Custom Technology is distributing SugarCRM, the premier CustomerRelationship Management (CRM) solution on Linux.</b></center><p>SYDNEY, Australia -- 9 March 2005 -- Custom Technology todayannounceda distribution partnership with SugarCRM Inc. to bring SugarCRM to theAustralian &amp; New Zealand market.</p><p>"Open Source is now extending beyond the core operating system andnetworking", said Gordon Hubbard,Managing Director, Custom Technology. "SugarCRM is an example of abusiness application that leverages a Commercial Open Sourcedevelopment model, and the result is a customer relationship managementapplication that competes withproprietary and expensive applications from established CRM softwareand hosting providers."</p><p>SugarCRM represents a new generation of commercial grade CRMapplications built for and optimized to run on a pure Linux, Apache,MySQL and PHP (LAMP) open source software platform. Made availableunder an open source software license, SugarCRM was developedleveraging the combined ideas and contributed code of CRM developersworldwide.<br/></p><p>"SugarCRMis proud to have CustomTech as a partner." says Cameron Jackson,Director of Alliances at SugarCRM. "CustomTech has been a pioneerin the delivery of business-class commercial open source applicationsin Australia and we look forward to working with them to expandsupport for SugarCRM end users and resellers in Australia".</p><p></p><p style="font-weight: bold;">Sugar Professional</p><p>Sugar Professional is an enterprise class, production level CRMapplication for managing mission-critical interactions related tosales, marketing, services and support. <br/><br/>Sugar Professional is a visible source CRM application that is asuperset of Sugar Open Source. Comparing the two, Sugar Professionalprovides enhanced application functionality with optimized performanceand is supported by the SugarCRM staff. When you buy Sugar Professionalyou get the software, ongoing support and upgrades for one year. SugarProfessional is the best solution for companies that need assurancethattheir business-critical application is working flawlessly on along-term basis. Additional features that give larger organizations adefinite business advantage include: end-user access and data securitymanagement, quotes module, reports, and advanced wireless devicecompatibility.<br/></p><p></p><p style="font-weight: bold;">Sugar Open Source</p><p>Sugar Open Source is an enterprise class CRM application formanaging mission-critical interactions related to sales, marketing,services and support. Sugar Open Source is the perfect solution forcompanies that desire an effective core CRM solution that offers noprofessional support, or would like to evaluate Sugar Suite beforeacquiring Sugar Professional.<br/></p><p><b>Availability</b></p><p>The Sugar Open Source Edition 2.51 is available under an open sourcesoftware license at <a href="http://www.SourceForge.net">http://www.SourceForge.net</a>.Sugar Professional Edition 2.51 is available under commercial licensefrom <a href="http://www.CustomTech.com.au">http://www.CustomTech.com.au</a>for an annual fee of A$344.30 (incl GST) per user per year withdiscounts for volume and includes 12 months of Sugar Professionalpatches and upgrades, installation and maintenance support, and accessto the premium knowledge base support and developer forums. SugarProfessional is also available as a hosted version, Sugar On-Demand.Sugar On-Demand eliminates in-house software installation andmaintenance.<br/></p><p></p><center>###<p></p></center><b>About Custom Technology Australia</b><p>Custom Technology Australia Pty Ltd provides value added productdistribution,technical support, integration and development services for <i>OpenSystems</i>including Linux and UNIX. Our vision is to deliver <i>Open Systems</i>that provide real competitive advantage to our business partners.CustomTechnology is the SugarCRM distributor for ANZ, Scalix distributor, theSamsung SDS CertifiedDistributor for Samsung Contact, SmoothWall Security Centre, an IBMBusiness Partner and a Sun iForcePartner. Visit Custom Technology at <a href="http://www.customtech.com.au">http://www.customtech.com.au</a></p><p><b>About SugarCRM</b></p><p>SugarCRM provides commercial open source customer relationshipmanagement applications for companies of all sizes worldwide. SugarCRMwas founded in 2004 by three Silicon Valley CRM professionals with overtwenty years of experience spanning marketing, application design andengineering. The company is headquartered in Cupertino, California andcan be reached by visiting <a href="http://www.sugarcrm.com">http://www.sugarcrm.com</a>.</p><p><b>Press Contact</b></p><p>Gordon Hubbard<br/>Managing Director<br/>gordon@customtech.com.au<br/>Tel: 02 9659 9590<br/>Fax: 02 9659 9510</p><p></p><center>###<p></p></center>® Microsoft Exchange and Microsoft Outlook are registeredtrademarksof the Microsoft Corporation. ® Linux is a registered trademark ofLinus Torvalds. ® Unix is used as a generic term covering allversionsof the UNIX® operating system. UNIX is a registered trademark intheUnited States and other countries, licensed exclusively through TheOpenGroup. All other products, brands or company names herein may betrademarksor registered trademarks of their respective owners.

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