Noticeboard

Care Data

The roll-out of NHS England’s patient data sharing scheme is to delayed until the autumn. This is to allow time for a clearer explanation of the scheme. You can read more about Care Data and if you would like to opt out of the scheme you will need to complete the opt-out form. Please return this to the surgery.

Repeat Prescriptions

Repeats prescriptions can be requested by filling out our online form. First you will need to get a unique user name and password from Reception. For more details click here.

Booking Appointments

We have a team of specialist doctors and nurses at the practice. Please give a description of your symptoms to the receptionist so that we can help you more efficiently.

Cancelling Appointment

If you need to cancel your appointment please remember to let us know by telephone or use the cancel form.

Electronic Prescribing Service

With effect from 13 September repeat prescriptions will be sent electronically to a Pharmacy of your choice.

Prior to this date please ensure you have signed a nomination form in the Pharmacy that you wish your repeat scripts to be sent to. Also please check with the surgery that we have the correct nominated Pharmacy on our system (even if you currently collect your script from us)

IT IS THE PATIENT'S RESPONSIBILITY TO ENSURE THAT THE ABOVE IS IN PLACE BEFORE 13 SEPTEMBER IN ORDER TO AVOID DELAYS IN MEDICATION

Repeat Prescriptions

For those of you who have repeat prescriptions (also known as scripts), we aim to do this as quickly as we can, without compromising safety. Scripts can be requested either by post, online or by dropping the request into the repeat prescription box located in the entrance area.

If you wish to use our online form you will first need to get your unique user name and password from Reception.

We can either post the script back to you if you enclose a stamped addressed envelope, or you can collect it from Reception.

Your repeat prescription will take 72 HOURS (excluding weekends and bank holidays) to process and will be ready for collection after 5pm. Please do not telephone to check if your script is ready as this clogs up our switchboard and makes it more difficult for patients to get through.

Weekend prescriptions will be processed on the following Monday (excluding Bank Holidays) and ready for collecton 72 hours later, after 5pm.

To avoid mistakes being made, we only accept the right hand side of your prescription when re-ordering a script. When ordering medication not on repeat you will need to complete a form which can be obtained in the surgery. If you are ordering online, check the spelling and dosage of the medication very carefully. If you are requesting medication earlier than the due date we need to know why, for example, whether you have lost your tablets, are taking more tablets than usual, or are going on holiday. We need to monitor this closely to prevent waste and to avoid the misuse of medications.

We do not accept prescriptions requests by telephone. However, if you have a query about your medication, the please speak to our Prescription Manager by telephoning 01256 464151 after 11 am.

Reducing Waste

In order to reduce wastage for the NHS, please note that with immediate effect we will no longer provide repeat prescriptions of more than 56 days in length.

Medication Reviews

For safety reasons your doctor needs to regularly review your list of medications and ensure that the necessary monitoring tests such as regular blood pressure checks and blood tests are undertaken. Sometimes this can be done by telephone, at other times you will need to come into the surgery. Occasionally, we will not issue scripts if these checks have not been done or will only issue one week’s tablets in an emergency.

You will normally be reminded on your repeat prescription slip that you need to come into the surgery to have your medication reviewed. If you have not been seen by your doctor recently it is important that you attend.

Prescriptions Charges and Exemptions

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.