The Telecommunications Users Association of New Zealand exists to inform, educate and advocate. We don't represent an industry, we represent those who use ICT services, which is just about every company, organisation and individual in New Zealand.

We are a non-for-profit membership association with 30 years of positive telecommunications change in our history. We have been instrumental in getting connectivity to the top of the political agenda. Now we must prepare our members and the wider community to take full advantage of the opportunities provided. We intend to play a leading role in creating and promoting the vision of a New Zealand transformed by ultra fast connectivity. Why not join us on the journey?

Have you ended up here on our page because you're having a dispute with your service provider? You shouldn't put up with shoddy service, underperforming broadband speeds or lack of response from your provider.

Head over to our Complaints & Disputes page where you'll find tips on what to do next including links to the Telecommunications Disputes Resolution Service.

What can you get?

Want to know what broadband is available at your place? Then use the National Broadband Map to find out - simply enter your address in the widget below. Or you can see more information on our Tools & Resources Page.

DIGITAL JOURNEY Tool

We are pleased to launch the TUANZ Digital Journey Tool

The tool takes only 10 minutes to complete and enables you to quickly see how well you are currently using on-line technology and provides a personalised action plan to help improve your use of online services, online presence and technology.