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Front Office Associate - PRNInsight Health Corp.

THIS JOB HAS EXPIRED

Center for Diagnostic Imaging (CDI), headquartered in Minneapolis, Minnesota for more than three decades, merged with Insight Imaging in 2012 to create one of the nation?s largest radiology providers for fixed site and mobile diagnostic imaging and interventional services. Together we have 116 retail imaging centers, 128 mobile units and operate in more than thirty states. Our organization will serve nearly a million patients in 2013, offering a wide range of screening, diagnostic and interventional procedures that complement each community?s needs, in collaboration with radiologists, healthcare providers, hospitals and health systems.

We are currently seeking a Per Diem Front Office Associate for our Northern VA centers.

Position will provide services to patients and referring physicians over the phone and in person, effectively communicating and explaining the exam requirements, center location and directions, as well as scheduling appointments and answering questions. Will cheerfully greet and register patients upon arrival; communicate with and assist the technologists with patient

ESSENTIAL DUTIES AND RESPONSIBLITIES:

? Champions the values and builds the culture to support the goals of CDI while fostering an environment where customer service is a priority

? Answers phones and handles calls in an efficient and friendly manner

? Pre-certifies all exams with patient?s insurance company

? Waivers-knowledge of insurance carriers for example; Medicare, and procedures that require waivers and obtaining authorization if needed prior to appointment. Responsible to have the patient sign, or explain to the patient, and to forward the waiver to the business office for processing

? Supports technologists in order to ensure highest patient satisfaction. Act as liaison between technologists and the patients waiting for exams. Must relay messages regarding scanner status and other clinic information

? Maintains an up-to-date and accurate database on all current and potential referring physicians

? Fields calls appropriately for center associates

? Arranges transportation and hotel accommodations for patients when appropriate

? Maintains front office lobby area such as straightening magazines, organizing coffee supplies, and general office clean up

? Must have the ability to get up from desk approximately 20 times a day

? Must be able to help patients who need a wheelchair, may include lifting

CDI/Insight Imaging is an equal opportunity employer; applicants are considered without discrimination with regard to race, color, religion, sex, national origin, age, disability or other statuses protected by state, local or other applicable laws. This policy extends to all aspects of employment, including recruitment and hiring.

CDI/Insight Imaging and its associates have an employment relationship, which is known as employment-at-will. This means that either CDI/Insight Imaging or an associate has the right to terminate the employment relationship at any time, for any reason with or without cause or prior notice.