Customer Suggestion Box

The wooden box with a slot in the top is no longer going to be the single source of truth for companies. Companies have always had some type of customer suggestion box at their place of business. Nowadays, with the rise of social media, these little boxes almost seem silly: does anyone fill these out anymore? With IdeaScale, you can implement a customer suggestion box within minutes and start collecting suggestions from your customers in an instant. These suggestions can also be solicited from employees and subscribers and be used to improve and optimize a business for success.

Learn more from your customers

Collect ideas from your customers, give them a platform to vote, the most important ideas bubble to the top.

Idea Submission

Within IdeaScale, anyone can submit ideas and their supporting details to campaigns and challenges.

Idea Merge

During idea submission, the idea form uses predictive word search to consolidate similar ideas. Administrators can also merge like-ideas.

Voting and Commenting

The community discusses and votes on great ideas. The best ideas bubble up to the top.

Gamification

Incentivize your community by distributing points and badges based on the participation of members.

UGC Translation

IdeaScale allows for real-time, verifiable translation of all user-generated content in more than 30 languages.

Social Media Integration

Every community can integrate directly with social platforms so that ideas and activity can be shared.

“The simplicity of the IdeaScale product truly lowered the barriers to participation. We enjoyed high levels of engagement and one of the reasons for this was because the solution was so intuitive for members to use.”