This isn't a justification for some of Uber's awful practices, but it is a fascinating argument in favour of the much maligned gig economy.

Highlights:

'the most elegant feature of this now ubiquitous, high growth global service — no driver-partner is ever told where or when to work. This is quite remarkable — an entire global network miraculously “level loads” on its own.'

'There is another incredible driver-partner benefit of the Uber system that is radically different from traditional work types. Uber pays the driver their money immediately when earned [...] up to 5 times a day.'

'47 percent of Americans “can’t pay for an unexpected $400 expense through savings or credit cards, without selling something or borrowing money.”'