Terminal 2 at Heathrow Airport runs with state-of-the-art network

"Fujitsu acted as a beacon of good behaviour in the way it approached the tasks in hand. It demonstrated how best to co-ordinate and was a model IT supplier."

Bally Grewal,
Director of IT Delivery, Heathrow Airport

The customer

Heathrow Airport is a major international airport located in West London, and is the busiest in Europe by passenger traffic. It is also the third busiest airport in the world in total passenger traffic, processing more international passengers than any other. The airport consists of five terminals which collectively handle over 70 million passengers flying to 170 destinations worldwide with 90 different airlines. It is constantly striving to improve its facilities within the framework of a ten year ‘masterplan’, which represents an investment of £11bn.

The challenge

Heathrow Airport invested £2.5bn in a comprehensive rebuilding of its second terminal. It needed a partner that could deliver a high-speed, robust and flexible network that would underpin all of the new terminal’s critical operations.