NET10 Wireless Forums

Whenever I try to text message using the phone I get the error code 97. I have done a factory reset on the phone and everything works but text messaging. I have noticed that called ID does not recognize any numbers, even those from my contact list.

Good day, Dmage121. We're sorry for the trouble. My name is Jessica Net and I'll be addressing your concern. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

Error Code 97 means that you need to renew your phone's airtime. It took me a couple days, but after going to my account on Net10.com, I found out that my phone was inactive. These days my phone's browser will send me to StraightTalk's website, even if my phone is with Net10. All of my apps will work but instead tell me that I have no connection. Your phone's 3G and "bars" will show up as white instead of green. Green means you have full service. White means only part of your service is working, or in the case of needing to renew your plan, not working at all.

I just added $50 unlimited month card. I have full green bars. But I am still getting Error code 97. It is getting rather annoying. It won't let me send hardly any text. I am close to just giving up on net10. I keep having problems with it.

Same exact problem as Dmage121 posted. I get "Service not available. Cause code 97."This has been going on everytime i try to text since i tried sending one at approximately 2am PST. Any message that wouldn't send is marked with a red exclamation within triangle (like the yellow post icon i used here).

Hi brinny412. My name is NET10 Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

Hi rainbowsryummy420. My name is NET10 Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.