29

0

18926

Firefox has begun opening very [very!] slowly, as well as crashing and freezing during use. This is happening on all of my three machines, two running Win 7 and one Win 8… (read more)

Firefox has begun opening very [very!] slowly, as well as crashing and freezing during use. This is happening on all of my three machines, two running Win 7 and one Win 8.
I have tried refreshing and disabling hardware acceleration, but to no avail.
Now it seems to freeze on opening and takes a minute or two even to become responsive, if at all.
When I look at Task Manager during a freeze I see the Firefox process is using 35-50% of memory [i have 8GB, 12GB and 16GB] and up to 50% of processsor resources.
All has been fine until the last couple of weeks.
As an adjunct, in the last month I have noticed an almost permanent error message on the status bar - "Sync encountered an error while synchronising: Unknown error. Sync will automatically retry this action."

28

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1978

Hmm, somehow I am unable to sign into Sync over the past few days or perhaps a week even, idk. At first I got an "Email just returned" error upon trying to sign in, and n… (read more)

Hmm, somehow I am unable to sign into Sync over the past few days or perhaps a week even, idk. At first I got an "Email just returned" error upon trying to sign in, and now I end up with an "Unexpected error". Entering about:sync-log doesn't show any entries from the present day relating to the error.

And to make sure that this has nothing to do with the plugins I have on my installation, I tried signing in on a clean Firefox config to no avail.

27

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6011

Since none of my devices have a "manage account" selection under Sync (or Sync set up), there's no way to get or reset my recovery key. I only see "Set up Firefox sync" a… (read more)

Since none of my devices have a "manage account" selection under Sync (or Sync set up), there's no way to get or reset my recovery key. I only see "Set up Firefox sync" and "Pair a device". Everything else leads to a dead end without access to a recovery key or being able to manage the account.

25

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8860

Hi all, I just noticed that there was an update to Firefox’s sync service and it seems that my old sync details no longer work so I need to move to the new system. Since … (read more)

Hi all, I just noticed that there was an update to Firefox’s sync service and it seems that my old sync details no longer work so I need to move to the new system. Since I do so much of my work and I keep so much highly personal information in Firefox, I just wanted to know how I can check if this new Firefox sync service is safe. Is my personal information safe? Can my personal information be shared with others? Can the Mozilla people access my personal information? I didn’t want to use Firefox Sync until I was 100% certain that it was safe and nobody could access my personal information such as the Mozilla people or anyone else.

24

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337

Everything was hunky dory until the awful v48 update. With no other changes to the system, bookmarks are now annoyingly slow to use. If I try to bookmark this page for ex… (read more)

Everything was hunky dory until the awful v48 update. With no other changes to the system, bookmarks are now annoyingly slow to use. If I try to bookmark this page for example, FF has to think for 2-5 seconds before I can enter tags. After saving the bookmark it freezes for another 1-3 seconds before I can do anything else. This is an awful downgrade.

There were absolutely no other changes to my setup except for the update. I didn't change any preference, install an addon, or the like. In any case, I performed a safe mode test and this makes the pauses even worse.

22

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793

it gives me "Primary account email required for sign-in" when I'm trying to enter the confirmation code from the email I get after entering my password, even though I've … (read more)

it gives me "Primary account email required for sign-in" when I'm trying to enter the confirmation code from the email I get after entering my password, even though I've been using my primary email all along

21

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810

Disconnected my account on sync page and when I tried to sync again it just says "working" endlessly...Tried to reset computer and ff with nothing happening. Every time I… (read more)

Disconnected my account on sync page and when I tried to sync again it just says "working" endlessly...Tried to reset computer and ff with nothing happening. Every time I try to sync again, the result is the same.

110

This is a waste of my time. What is the point of "signing in" if I have to then re-type my details to log into my email account just to click a button that says "Confirm"… (read more)

This is a waste of my time. What is the point of "signing in" if I have to then re-type my details to log into my email account just to click a button that says "Confirm". Surely it was confirmed when I signed im? Why are you making me go through this process twice? What does it have to do with my email account? WHY CAN'T I SIMPLY SIGN IN/ Why the extra steps? Please answer.

21

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204

I am trying to sync my Windows Firefox to my mobile phone Firefox.
I have set up sync on the mobile.
But I can't enter my mobile phone number on the Windows Firefox.
I ge… (read more)

I am trying to sync my Windows Firefox to my mobile phone Firefox.
I have set up sync on the mobile.
But I can't enter my mobile phone number on the Windows Firefox.
I get "invalid phone number" whenever I enter my UK mobile number.
I have tried it with the leading zero.
I have tried it with +44 followed by the number without the zero.
I have tried it with 044 followed by the number without the zero.
I have tried it with 0044 followed by the number without the zero.
I have run out of ideas.
Can anyone help?

20

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118

I just can't get sync to work under FF 4 OpenSuse 11.4. It works on other versions (FF 3.x) Windows & OpenSuse 11.2 & 11.3). It worked the first time I set it up,… (read more)

I just can't get sync to work under FF 4 OpenSuse 11.4. It works on other versions (FF 3.x) Windows & OpenSuse 11.2 & 11.3). It worked the first time I set it up, and stopped. Even tried to create a new acct to test, also failed saying : Sync Encountered an error ... : Unknown error...

19

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50

I'm using FF63.0.3 and a Mac with OS 10.11.6. Firefox works generically well EXCEPT sometimes when I try to save bookmarks, all hell breaks loose. I save them, they LOOK … (read more)

I'm using FF63.0.3 and a Mac with OS 10.11.6. Firefox works generically well EXCEPT sometimes when I try to save bookmarks, all hell breaks loose. I save them, they LOOK like they're saved, and I try to sync. The sync goes off in never-never land, and never finishes. Aaargh, I say, and I restart Firefox, whereby my new bookmarks are GONE! No memory of them. No record of being at them in my History. Now I should say that when I kill Firefox in this circumstance, I get an "Application not responding" error, so clearly something has already been hosed.

I should say that this happens occasionally. Not always. But it's pretty exasperating when it does, trying to recover those lost bookmarks. Normally, when I sync, it just takes a few seconds, and everything is keen.

Insights abut why, or how to prevent this? This has been going on for months, surviving re-downloading Firefox, and reboots.

18

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2210

I first downloaded Firefox Syn to my iPhone a couple of years ago and now I have an iPad and I'm trying to set it up for that I remembered why I never managed to set it u… (read more)

I first downloaded Firefox Syn to my iPhone a couple of years ago and now I have an iPad and I'm trying to set it up for that I remembered why I never managed to set it up on my phone. IT'S IMPOSSIBLE! I just go round and round in this idiotic circle for pairing a device. First it took a long time to just get my iPad to give me the option of entering the numbers from my laptop, for the longest time all I could get it to do was give me another set of numbers to enter on my laptop (useless since that same page on my laptop was giving me numbers to enter on my iPad. Huh?) After I finally managed to get my iPad to allow me to enter the pairing numbers from my laptop, it then asks for the recovery key. THIS IS IMPOSSIBLE TO FIND! I have no "manage account" option under preferences on my laptop. All I have on my Mac under Firefox/Preferences/Sync is set up or pair a device. When I set up it asks me "create an account" or "have an account". Every time I chose have an account it takes me back to pair a device. I tried "create an account" but when I entered my email address it tells me I already have an account (I have a password as well). I'm just going round and round in circles and this is just the MOST IDIOTIC SET UP EVER. And judging by the hours I've spent trawling all the help forums and myriad postings on this I'm not the only one in this position.

How the hell do I get my recovery key?

How on earth do I get to the "manage accounts" option?

FYI I have the same problem with my iPhone. The only option I have there is "send me instructions" or "I have a sync account". When I select that I have an account it just gives me the 3 sets of numbers to enter on my other device and tells me to select "add a device" on the other device. But on the other device (my Mac) I I can't get past pair a device. There is no add a device option. There is no manage accounts option. Nothing but this endless circular hell that has me wanting to smash something. I'm not dumb, I'm relatively tech savvy, but I'm stumped.

I'm on a Mac OS X, Firefox 27. Both iPhone and iPad are on iOS7. Using Firefox Virtual Browser on the iPad, Firefox Home on the iPhone.