Based on the comments and questions received from the original blog post, we are publishing this updated version of the blog post that includes additional information and a list of affected products. To improve the performance of our hosted applications for...

IBM Platform Computing now offers a Live Chat with technical support professional for Service Request from IBM Support Portal . All you need is a common web browser, IBM account and entitlement to receive chat support on...

To improve the performance of our hosted applications for our clients, we will be migrating to a new IBM data center during July 6-7, 2015 . IBM will ensure the other, non-affected data centers will be fully operational during the migration window to...

A new YouTube video has been released Maximo 7.5 Creating a new Start Center in Maximo This video demonstrates how to create and configure a new Start Center You can view the video here - https://youtu.be/Ebk4j5Rq2EI

A new YouTube video has been released Maximo 7.5 Generate request page for a report This video demonstrates how to generate a request page for a report to make it available for use. You can view the video here https://youtu.be/HQPLUYJy_so

A new YouTube video has been released Maximo 7.5 Using the WorkLight Config Tool to deploy AnywhereWorkManager.war to WebSphere This video demonstrates how to deploy the war file using the workLight Config Tool You can view the video here - ...

A new YouTube video has been released Maximo 7.5 Adding a record image This video demonstrates how to introduce a photo into the person records. You can view the video here - https://youtu.be/ydwh0Bzscbc

A new YouTube video has been released Maximo 7.5 Change the Font List This video demonstrates how to change the font selection list for rich text entry You can view the video here - https://youtu.be/Zw3gIYmR4wk

A new youtube video has been released Maximo 7.5 Setting up Doclinks for Maximo and WebSphere on a single server This video demonstrates how to configure DOCLINKS within WebSphere and Maximo. You can view the video here - https://youtu.be/rcX2I2pLMTU

IBM recognizes the growing adoption of mobile devices by our customers and support POWER8 servers using Quick Response Codes. All POWER8 servers are shipped with a QR Code fixed to the server. In Addition to the use of QR...

You have probably noticed changes in the last few months on Fix Central. Pop up notices, sign-in requirement, e-mail verification, and accepting Terms and Conditions. I'm here to talk to you about entitlement changes and what to do if you encounter errors...

You've asked for it, and we've delivered! FLRT continues to provide update and upgrade recommendations based on your input level, usually your current level, for Power firmware, HMC, AIX, VIOS and many more products. Now, in addition to the...

In the new, simplified IBM Support Portal, Search received a prominent location on the page to make it easier for you to start looking for the specific content you need, whether it is installation instructions, firmware updates, or solutions to known problems....

The IBM Electronic Support user experience team is currently recruiting clients to help drive requirements for the future. We are looking for frequent visitors of our websites and online tools to help us identify areas for improvement and to review...

The IBM Systems Workload Estimator (WLE) is the perfect tool to use to size a new system, to size an upgrade to an existing system, or to size a consolidation of several systems. This web-based sizing tool can be used for IBM Power System,...

In the new IBM Support Portal, looking up a product is easier than ever! In addition to making the product search more prominent, browsing for a product is streamlined, too. Now, you can see a broader list of products immediately when you click Browse...

Need to see what type of disk controller, or network adapter shipped with your box so you can find updates for them. Perhaps you want to know how many or what type of processors or hard drives it shipped with. The Systems support site has two ways to...

No, it isn't just a Halloween costume! The IBM Support Portal has a new look! The simplified design presents the most important content for your product to help you find the information you need, when you need it. After selecting a product from the top of...

Have you ever wondered if there is something available without an additional charge that would make your task quicker or easier? At the end of October, the new Support Portal will provide you with a quick way to find the answer. ...

Navigating in the newly redesigned Support Portal is now even easier! On the homepage, after you have selected a product, it's easy to browse content and then return to the homepage. Just use the "breadcrumbs" or navigation...

Julie Craft and Perry Dykes have arrived in Orlando for the sold out Enterprise2013 conference!! It's going to be a heck of a show!! We'll be in the Solution Center in booth 134. Come check us out and get a cool Smarter Planet hat for...

When you visit the Support Portal to read the latest Flashes and alerts, you are accustomed to looking in the Flashes and alerts module as outlined in red below. To see all of the items, you would select More , indicated by the green arrow. ...

After 19 unplanned outages that totalled 2750 minutes in duration, a large wireless company asked us to help them to understand the causes. We found that 50% of the downtime was a result of two avoidable causes . We want to share the...