Closed WINPALACE

I just noticed today they have no comp points...Does anyone know why not? I have played there alot and just noticed today LOL... $30 Free from WinPalace casino Get $30 Free, no deposit required and try them out, bonus code: WP10NDF, must be NEW player. WINPALACE IS AN <a href="http://www.usacasinobonus.com/Real-Time-Gaming-casinos.html" >RTG CASINO </a> which accepts all 50 states and Canadian players. To redeem your $30 Free Bonus just follow these three steps: • Register at <a href="http://www.winpalace.com/?affid=11035&lp=12&bc=wp30ndf" >WinPalace</a> for a Real Money Account. • Click on the Redeem Coupon button on the cashier's tool bar• Enter Bonus Code: WP30NDF and click Redeem -- Edited by belgamo on Wednesday 13th of January 2010 07:04:19 PM

I have comp points krystalkitty but I have noticed that I do not accumulate any when I play with a bonus. I have deposited there without taking a bonus and that's when I got the comps."
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Have you always taken a bonus when you played there?

i was told comp points are only from playing table games. i still think that is very stupid and unfair. maybe if enough people complain about that they will change it. i almost stopped playing there because of that but they gave me a free bonus so i forgot about it and still play there because they always have good deposit bonuses.

That's strange mixx, that they would tell you that table games only accumulate comp points because I have never played a table game at any casino! All slots here!"
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And yes they do have great deposit bonuses on a continuous basis, is why I play there too.

This is what they told me:General InfoChat start time Oct 21, 2009 8:48:33 AM ESTChat end time Oct 21, 2009 9:00:01 AM ESTDuration (actual chatting time) 00:11:28Operator Casino SupportChat Transcriptinfo: Please wait for a site operator to respond.info: You are now chatting with 'Casino Support'Casino Support: Welcome to Win Palace, how may I assist you?you: hi is the manager there?Casino Support: is there something I ca assist you with?you: i was hoping to get a comp bonus?Casino Support: May I have your username?you: mixxCasino Support: we don't give comp bonusCasino Support: I can offer you a match deposit bonusyou: well earlier i spoke to casino support and they said i deserved one but couldnt give it out and had to wait for the manageryou: only the manager can give comp bonusyou: is what i was toldCasino Support: the comp points are only for table gamesyou: that's not fairCasino Support: sorryyou: support said they would put in a word to the manager for meCasino Support: but this are the rules of the asinoCasino Support: I know but he did not approve ityou: is jordan there?Casino Support: the rules of our casino say that you can get comp points only for table gamesyou: so no comps for me then i guess!Casino Support: no, sorryyou: i would appreciate it if you can close my account pleaseCasino Support: you need to send a request to support@winpalace.comCasino Support: and we will do this for youyou: ok thanksinfo: Your chat transcript will be sent to miccdogg500@live.com at the end of your chat.After I sent the email to close my account, I got a reply saying I had a bonus in account. It was from Jordan. He's a really cool support guy who is a bigger sports fan than me!

So I am assuming you did not close your account after all, mixx? It's nice to see a casino care about player retention. WTG Jordan!"
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But I would not suggest to you all to go that route for now."
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Let's see what Belgamo's answer is from the manager.

No i didn't close my account. I went all-in with a 7 2 off suit. Just kidding. I agree that is not the route to go. I wouldn't do it again if I had the chance. I really ;ike Winpalace Casino now, comps or no comps. Especially after the chat party at this forum! I still want to see what they tell Bel about the comps. Should be interesting!

p.s- I'm not putting them down either, but have to say that their comp rules suck. The casino is great and so is support. I'm still going to play there so comps would be lovely for a slut player like me. Thanks for refreshing my memory Michele!

Just talked with sean, they are going to revamp there comp point system and it will debut soon. I also mentioned to him the wimpy comp points you get at RTG's and told him if they made it better, meaning faster accumulation it would be a BIG plus. So now we wait and see what they come up with.

krystalkitty wrote: krystalkitty And am NO WAY putting them down!! Sorry I brought this up LOL I think it is great that you brought this up. You are the person who may have initiated a change in the casinos terms for the GOOD!And the way the casino and Sean are handling this shows that they care about us, the players!! That is always nice to see instead of all the negative all the time.I think that they are an upstanding casino and will continue to play there whether or not the comp point situation is changed at all.The 3 usernames posted have been sent to Sean who is in a totally different time zone so don't expect anything to happen right away. Meaning, don't PM me asking where are your comps!!! ROFL!!

WinPalace Casino has revamped their comp point program!! "
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Here is how the comp points are calculated........"
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$1 in comps for every $900 wagered and $1 in comps for every $800 wagered to VIP players "
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Win Palace is giving out a higher rate of accumulation than any other RTG casino! (That's per the casino rep)"
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Accounts should have been corrected to reflect the new comp point system with actual comp points in their account. The usernames I submitted (the 3 who posted in this thread) may have received a bonus also. I'm not too sure about that."
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Win Palace Rocks!!! They are my favorite RTG! "
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i had a very good experience there. i did do my first deposit at Winpalace and used the Bonus. I lost all but then i got a nice surprise from Jordan, he did send my an email to tell my that a 20 no deposit bonus are waiting in my account. "
I think this is a relly nice way to show players that they take care of them. and I"
will deposit there again, they offer ukash deposits