How do I ship you my books?

Step One: Pack your textbooks in a strong, sturdy box suitable for
shipping. Fill the empty spaces with a clean filler. Remember, the received
condition determines the final value of your shipment. Be sure you have
packaged your shipment well to protect your investment.

Step Two: Please print and enclose your packing list. If you do not include
the packing list with your books, you may not be credited for the buyback. Keep a
copy for yourself.

Tape the box securely using appropriate shipping or box tape.

Step Three: Once you complete your quote you will receive an email with a
link to your pre-paid UPS Shipping Label. Please print the label and follow the
instructions regarding mailing your package. Securely attach the label to the
top of the box. Make sure there is only one mailing label on the box you are using.
Then, ship us your books. Note that the postage paid UPS label does not insure your
package. Should you desire to insure your package, we suggest you purchase those
services from UPS at your expense. We are not responsible for lost, stolen or
damaged books.

If I have questions, who do I contact?

For more information or help with your sale, please contact MBS Textbook Exchange
who is facilitating this process for the bookstore. You can reach MBS by completing
the Contact Us form or by calling them at (877) 292-6441.
Their hours of operation are:

You will not receive payment for books that do not meet our minimum standards
of quality. If you are unsure of whether or not your book is acceptable, simply ask
yourself if you would be satisfied if we sold it back to you.

Do you buy back Course Manuals?

What happens if I send materials with no buyback value?

Books submitted to us for buyback that do not meet our minimum standards of
quality will either be discarded or returned to you at your expense. If there is no
value on your items, you will receive notification in the form of a letter or email.
You have 1 week to request to have the materials returned to you. Please note that
books of no value are grouped together and we cannot guarantee that you will receive
the exact book you submitted. The returned book will however be the same title and
edition.

I have a few extra books that are not on my buyback quote. Can I send them
to you in case you need or want them?

Do I need to send you the original CD that came with my textbook?

Although we prefer to receive the software that originally came with your
textbook, it is often not required. Our system has different prices for books with
and without software. Please refer to your buyback quote for details. If the item
listed has "w/CD", "w/Study Guide", "w/Companion", etc., please include the
supplemental materials in your shipment.

My buyback quote includes the package I ordered and one of the items
contained in the package is listed separately. Will I receive payment for each item?

We often buy back books either as the text only or as a package. We list
both items on your buyback quote to give you an opportunity to sell back just
the text in case you have discarded or used the supplemental items that the
package originally included. The price paid is for either the textbook by itself
OR the package.

How do you determine buyback values?

Buyback values are based on anticipated future demand for a book and
current stock level. Since the bookstore is partnering with MBS Textbook
Exchange we are able to buy back more books since the demand is based on
thousands of colleges and universities throughout the nation.

What is an ISBN number?

ISBN stands for International Standard Book Number. It is a unique
identification number assigned to every book sold anywhere in the world. The
ISBN allows a title to be located quickly and accurately, wherever it is sold.

Where do I find a book's ISBN number?

What paperwork do I need to include in my package?

Be sure to include a copy of your packing list with every shipment. If you
are sending multiple boxes, please place a copy of the packing list in each
box. We are not able to provide payment for shipments that lack all required
paperwork.

Do I have to pay for shipping?

No! When you sell your books through this site we provide you with a
pre-paid UPS shipping label that you will receive via email after you
generate a quote. When you receive the email containing the link to your
packing list, be sure to click the link to your complimentary shipping
label. Print the UPS label and affix it to the package containing your
books and then simply drop your package off at the nearest UPS shipping
location. Please Note: The postage paid UPS label does not insure your
package. We are not responsible for lost, stolen or damaged books.