Sorry to hear this OP and that is one bad paint job. Keep us posted on how your insurance handle this. I give you props for not losing your cool and punching the guy in the face. Good luck and I hope you get everything clear out.

That is just afoul I cannot understand how your BMW dealer can recommend a shop like this.
It is definitely a mismatch in colour codes, if they do work like this then your BMW dealer should not recommend them in the first place.

Here in Canada we have certified body shops by BMW it simply means that some of the technicians are trained and certified by BMW to work on BMW's. Also the insurance company here make sure that work is done at a certified shop and the work is then guaranteed for as long as you drive the car. I don't know what the situation is in the USA. Small town dealerships may not have that option, I don't know. If I would live in a small US town and there was a BMW dealership I would inquire if they also do there body work at that body shop (if not I would take my car to the nearest larger city). Every BMW needs to do work one time or another on new cars, they do get bumped and scratched before delivery ... they just don't tell us about that.

I talked to my insurance today and they took a look at the car again and took pictures. They said they would talk to the bodyshop and that I should go tell BMW what happened too. So I left and told BMW and showed them and they also called the bodyshop and told them what happened and how bad it was. The GM at the bodyshop called me and told me that they can't "blend" it because it will be too much but they can try to repaint it. I told him id call him when I know what I want to do. Should I tell him that I want a different bodyshop?

I talked to my insurance today and they took a look at the car again and took pictures. They said they would talk to the bodyshop and that I should go tell BMW what happened too. So I left and told BMW and showed them and they also called the bodyshop and told them what happened and how bad it was. The GM at the bodyshop called me and told me that they can't "blend" it because it will be too much but they can try to repaint it. I told him id call him when I know what I want to do. Should I tell him that I want a different bodyshop?

Metallic colors, especially whites, are extremely hard to match. Combine that with the required flex additive for a bumper and it's definitely not easy.

DO NOT go back to the same shop. If worse comes to worse right now, you can get the bumper resprayed somewhere else... and if that gets goofed up, they can get a new bumper for you. If the shop blends it and it still looks bad (which given their attention to detail is rather likely) then you have bad paint all over your hood and fenders. Combine that with the obviously cold temperatures and high relative humidity -> good paint work is hard.

Find out if your insurance has a guarantee for shops they recommend. State Farm, AAA, Geico, etc, all have guarantees that if the paint isn't good, they'll fix it. Call the high end dealerships in town and find out who they use, and hope there is a consensus.

Not only is the collor not close but the applied the clear bra on fresh paint. That is a no no. The paint must cure fully before aplying the film... the rule of thumb is 30 days. I would not have installed the film because I know if it has to be removed chances are it will lift the paint with it. The body shop should know that as well as the clear bra installer.

Request for your money back and go to another shop. If they mess it up once, they might mess it up again. One time is enough to not trust them on their work.
What to say that they won't get angry and do some more damage to your car. Good luck OP.

Request for your money back and go to another shop. If they mess it up once, they might mess it up again. One time is enough to not trust them on their work.
What to say that they won't get angry and do some more damage to your car. Good luck OP.

SO, I had a similar situation happen to my Crystal white pearl Mazda SUV 2 years ago. This ISSUE here, is not the paint code or the prep work. The body shop "might" have done everything acording to spec. This issue here, is the actual MATCHING of the new paint to the color on your car. This is where the voodoo science and skills comes in. The bodyshop need to take the TIME and have the SKILLS to actually take the original paint code and color match it to the paint on your car. Most shops just take a easy way out and paint to the original color.

SO, I had a similar situation happen to my Crystal white pearl Mazda SUV 2 years ago. This ISSUE here, is not the paint code or the prep work. The body shop "might" have done everything acording to spec. This issue here, is the actual MATCHING of the new paint to the color on your car. This is where the voodoo science and skills comes in. The bodyshop need to take the TIME and have the SKILLS to actually take the original paint code and color match it to the paint on your car. Most shops just take a easy way out and paint to the original color.

My 0.02

Yeah that was probably the case. They just didn't give a crap and if they don't pay for my other body shop I might have to get a lawyer involved

you should wait 2 weeks before you apply the clear bra after a fresh paint. mineral white is a really hard to match especially from complains that it turns yellow. i suggest you to leave your car in the sunlight for 2 weeks when the paint settled in with the car then apply the clear bra.

Jesus OP, sorry you have to go through this. With how obvious it is how off it is i have faith the insurance company will help you get it right, or that there will be some sort of compensation from the previous body shop. This is way too far off for anyone to ignore and say they did their best.