Wowhead Server Migration Complete

We had some site downtime today and we wanted to share with everyone why that was--and don't worry, it's good news!

In short, we have just completed migrating servers and getting Wowhead stabilized on its new home. This change will allow us to have better uptime, faster load times, and allow us to create more awesome features in the future.

It will also fix a couple of notorious issues people have been having with our site. Many of you probably remember an issue where pages were not loading correctly. While we fixed it for many people, it was a reoccurring problem for a few regions despite our best efforts. You'll be relieved to hear that this should be fixed by our server migration.

The next few hours are crucial for us so be sure to report any issues you find in the comments here so we can investigate them thoroughly. Moving a site as huge as Wowhead is not without its difficulties, but this will alleviate the server issues we've been having over the past month and bring greater stability to our users in the future. Thanks for your patience, you guys!

Edit: If you are still experiencing issues, please check out this thread. We've fixed some critical bugs like Russian Wowhead and uploading images not working properly, and have a known list of issues we're still addressing.

I did read through the entire thread, and I see mentions of blank pages on Firefox, and mentions of AdBlock, but that didn't fix the issue. I am on Chrome, and I have had AdBlock disabled for this site since I installed the add on. Google searches work fine, so there seems to be an issue with the search? attribute.

I did read through the entire thread, and I see mentions of blank pages on Firefox, and mentions of AdBlock, but that didn't fix the issue. I am on Chrome, and I have had AdBlock disabled for this site since I installed the add on. Google searches work fine, so there seems to be an issue with the search? attribute.

Just search on google.com for the time being.

ie googlesearch: wowhead jade spirit

Comment by perculia

on Wed, 19 Jun 2013 08:53:01 -0500

We're working on the Client fix currently, and have search, item comparison, and image uploads ticketed as high priority to fix.

The Profiler is temporarily going to a 404 because we're planning to launch an updated version of the tool when the site is stable, and had to disable the old version for the server move.

Comment by Fausty666

on Wed, 19 Jun 2013 09:53:02 -0500

Is this why the client wasn't uploading? :D

Comment by Harrowing

on Wed, 19 Jun 2013 10:46:40 -0500

I'm finding WoWHead extremely slow at times now, I tried opening a page on my phone (Connected via WiFi to a 100Mbps Fiber connection) and it tooks 4 retries when the loading bar kept freezing on the phone. It would only get 2/4th's of the page before the connection appeared to completely stop. What is going on? I'm having nothing but problems with WoWHead now, but it was FINE before yesterday.

Traceroute is showing packet loss occurring at Rackspace for me, but I do not see how a little packet loss would cause a TCP connection to completely fail. The last time I had a issue like this with a site, it was caused by them running a Transaprent Caching Proxy server infront of Apache, they did not use Squid and they paid a heavy price (Literally) for the Proxy Software which ended up having a serious bug with GZIP browser compression and no fix available.

Either way I'm now find WoWHead unusable at times, 3 minutes to load a item details page to see the Average Buyout price on a Samsung Galaxy S4 connected to a 100Mbps Fiber connection is not good :( (Dial-up is faster than that!)

Comment by perculia

on Wed, 19 Jun 2013 10:48:52 -0500

The Client should be fixed now, as well as the times on posts going forward now.

Wowhead is running slow because we just finished a huge server migration--it's a complicated process and there are many unexpected bugs that come up. The migration was yesterday, which would explain why Wowhead was running fine before that for you.

Comment by gunstarr

on Wed, 19 Jun 2013 11:55:39 -0500

If i click on anything in latest comments, my computer just clocks and then crashes the browser.. Useing IE9 its all I have access to at work

Comment by perculia

on Wed, 19 Jun 2013 12:37:09 -0500

Screenshot submissions are now working again. Back to more fixes :)

Comment by CalaelenDT

on Wed, 19 Jun 2013 14:09:30 -0500

The Battle Pet maps aren't displaying anything for me (Firefox).

Comment by perculia

on Wed, 19 Jun 2013 15:16:02 -0500

Thanks, we're investigating the issue now.

Comment by lankybrit

on Wed, 19 Jun 2013 16:20:39 -0500

Why is it when I go to wowhead.com it says it's down for maintenance? But when I access the forums wowhead.com/forums?board=0 it's fine?

Cheers.

Comment by perculia

on Wed, 19 Jun 2013 16:29:02 -0500

It's probably a cache issue--we had to pull the site briefly down for maintenance yesterday.

Comment by lankybrit

on Wed, 19 Jun 2013 16:30:57 -0500

Ahh .. thanks. A shift-reload made it fine. Damn, here was me thinking that wowhead was down all day today :(

Cheers.

Comment by TeeKay421

on Thu, 20 Jun 2013 04:12:01 -0500

It seems that since the migration my Wowhead looter wont upload.

Comment by Mike

on Thu, 20 Jun 2013 04:17:01 -0500

It seems that since the migration my Wowhead looter wont upload.

Known issue. It needs to be updated. Just wait a little bit longer.

Comment by Nooska

on Fri, 21 Jun 2013 00:49:42 -0500

One issue I've run into, while not strictly speaking technical, is progress lost on the consecutive logins. I got error messages all day* yesterday - 503 errors I believe, though I'm not certain (I didn't bother to write it down, thought I could easily remember it).It is really annoying to lose progress due to the site being unavailable for several hours - though it seems a bit weird to me that I can see people writing in this topic, apparently just before I tried logging on for the first time yesterday (above post by Mike is dated "yesterday at 11:15 AM"), and Ashelias post is dated "2 days ago" (at 01:04 - am I guess - on mouseover), though I didn't see this topic when I was here 2 days ago at ~11:15 am.

In general something feels weird, and very unsatisfying in regards to this.

* from 11.30am CET to ~4.30 pm CET where I had to go to meetings that lasted till well after midnight. Also, not continuously trying to log on - did so sporadically over the course of the day while preparing for said meetings.

Comment by Sas148

on Fri, 21 Jun 2013 02:21:03 -0500

Nooska, send a message to and we may be able to help in this situation due to the errors you were receiving. I can't promise anything but that would be your best shot in this case for a concession.

Comment by tr1gger

on Fri, 21 Jun 2013 03:00:54 -0500

Get rid of po.st for your social sharing utility...

I know you are making money off of it, but you are wowhead, build something better. I used it on my websites and all of our users hated it.

Just my .02

Comment by Sas148

on Fri, 21 Jun 2013 03:09:32 -0500

Strange... I've used it a few times and really liked the layout of it. Quite simple. I hadn't even really noticed ads were displayed before you just mentioned it. lol