Here you can read answers on the most frequently asked questions when it comes to Paintless Dent Repair, and our services.

What is PDR (Paintless Dent Repair)

Paintless Dent Repair (PDR) is the process of removing minor dents, dings, and hail damage without sanding, priming, and painting. Special tools are used to massage the backside of the metal to restore the panel to it's original condition without effecting the factory finish. PDR is the only auto body process that can return your vehicle to true factory condition.

Can all dents be fixed with PDR?

Most non-collision dents can be repaired with paintless dent repair, however there are some situations that can interfere. Dents that are on the edge of the panel may not be able to be repaired. Some panel edges are seamed together with another sheet of metal making it impossible to gain access. If the paint is cracked or damaged, a complete repair is not possible using the PDR method. Paintless Dent Repair is best on later modeled vehicles with factory paint. Vehicles before 1985 may have lacquer based paint which is not flexible as the automotive paint used today.

Will my dents come back?

Absolutely not! Paintless Dent Repair is a permanent repair for minor dents, dings, and hail damage. D&D guarantees our work for as long as you own your vehicle.

Will my paint be damaged?

No, Paintless Dent Repair will not damage your paint (as long as performed properly). The factory paint on today's vehicles is very flexible and will not be damaged from the PDR process. It is important to make sure you only use a qualified PDR technician for your repairs

How is PDR performed?

PDR (Paintless Dent Repair) is performed by accessing the backside of the panel and meticulously massaging the back of the damage with special rods and tools. A tennis ball sized dent can sometimes take over a hundred small pushes to repair the dent. Special lights are used to see the details of the damage. The dents do not just "pop" out and there is no dry ice or suction used in the repair process. PDR is a specialty trade that can take years to master.

Why should I choose PDR for my repair?

There are many reasons to choose the PDR process for your repair.

Paintless Dent Repair is the only repair process that allows you to keep your factory finish. Repainting the damage not only has the possibility of the color not matching, it also diminishes the value of the vehicle.

Repair time is a major plus using the PDR method. Most dents can be repaired while you wait versus 3 to 5 days in the shop.

Cost of the repair is another reason to choose PDR. A small, coin-sized doording on your vehicle would typically cost you between $400-$750, depending on location and color. That same dent repaired with PDR will cost you between $75-$150.

Will my insurance pay for PDR repair?

Absolutely! Paintless Dent Repair is the insurance industry's preferred method of hail damage repair. Minor dents and doordings typically cost less than most deductibles, in those cases it may be best to not even file a claim. In the cases of larger damage where there is no paint damage, D&D will be glad to work with you and your insurance company on what the best option is for your repair.

I got several dents, is there a discount?

Yes, we will work with you on the pricing for multiple dents. If there are more than one dent on the same panel, we will repair the rest of them for very little extra.If you have multiple dents on different panels of the vehicle, we will come up with a package discount to repair the entire car (this excludes hail damage).

How long can I expect the process to take?

Most work is completed in 30 minutes to 2 hours - depending on the degree of difficulty. Appointments are scheduled at the customer's convenience, usually within a few days of your initial call.

What do I do if I'm not satisfied?

The D&D guarantee is that if you are not completely satisfied with the work, you do not have to pay.