Privacy Policy

Brenda Seaborn Complementary Health Practitioner is a trading name for Brenda Seaborn. We are a registered data controller with the ICO.

Your privacy is really important to us and the privacy policy below explains how we use any personal information we collect about you, when you use this website.

Topics:

What information do we collect about you?

How will we use the information about you?

Marketing

Access to your information and correction

Cookies

Other websites

Changes to our privacy policy

How to contact us

What information do we collect about you?

What information do we collect about you?

We collect information about you when you use our contact form to ask a question, to make an appointment or sign up to receive our newsletter. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies. We also collect sensitive information from you during your consultation within the practice. This is never shared unless with your express written consent to other practitioners or healthcare professionals, directly involved with your case

How will we use the information about you?

We collect information about you to process your query, book your appointment and, if you agree, to email you about other products and services we think may be of interest to you via our newsletter if you sign up to receive that.

We use your information collected from the website to improve your repeat visits to our website.

The information you supply when contacting us via our website will be stored securely within the UK, for your paper documentation this will be also stored in a secure location within the UK.

Your information will only be used for the purpose for which you gave it to us.

We will not share your information for marketing purposes with any other companies.

Marketing

We would like to send you further information about our services. If you have consented to receive marketing via our newsletter, you may opt out or back in, at any time. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please call us on 01206512280 or email please remove me from your mailing list

Access to your information and correction

You have the right to access the information that we hold about you. If you would like to access a copy of the data we keep electronically you will need to allow us one month to process this for you. If you wish to have a copy of your medical records you can attend the practice in person to collect them, at a time that is convenient to the running of the practice; or we can send them to you via post or email. We ask that you allow us 28 days to process your request. We want to make sure that your personal information is accurate and up to date so please notify us or any changes in your personal data in writing via email to notification of changes to personal data. You may also write to us at: 44 Finchingfield Way, Colchester, CO2 0AZ and ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information e.g. how long visitors stay on our website. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.google.com/policies/technologies/cookies. You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to Brenda Seaborn Complementary Health Practitioner’s website so when you link to other websites, you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 28 March 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: