tax credits

What to do when things go wrong with tax credits

See our factsheet, Tax credits: challenging decisions for more detail on how to identify what decision has been made on your tax credits. If you have been overpaid, the first thing to do is to check whether the decision which created the overpayment is correct. See our factsheet, Tax credit overpaymentsfor more detail on overpayments.

We want to contribute to a reduction in the number of families living in poverty in Scotland by maximizing the potential income available to them through the social security system. As the system moves from tax credits to universal credit over the next few years, our focus is on the families who rely on this vital support, with a particular emphasis on vulnerable families including: