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Westfield Garages in Wolverhampton

4.75average rating

10,151 garages providing quotesto over 630,963 service and repair jobs

The whole experience with this garage has been nothing short of a disaster. First, poor contact - having dropped the car off for service and MOT I had heard nothing for several days, so had to chase them up how it was going. Oh, its all done they say. Exccept the MOT had failed due to a wiper. So why didn't they ring me and tell me that? So I tell them to replace the wiper and have it re-tested. I ask them to contact me next time which, give them credit, they did.
So I go to pick up the car, the service history book had not been stamped so I have to ask the only mechanic there to do that. And specifically ask again for the MOT certificate. I think the bloke was clearly a million miles away after coming back from his holidays.
Much more seriously, after the comedic handover I turn on the ignition in the garage and the Engine Management Light is on. And the engine sounds like a bag of spanners. So I ask the mechanic to have a look, which he does. He takes it for a quick spin and resets the warning light and gave me some story about the exhaust why it might sound rough.
Now I am not a mechanic. Thats why I pay to get it serviced. But it is now very clear the car is misfiring, and having read up for a few hours there's a few possible reasons. But I don't understand how a trained mechanic could work on that car and not pick up on it. Poor customer service and basic attention to detail - my theory is they're trying to do too many jobs in the least amount of time to make up for the fact they're cheap.
As they say, buy cheap buy twice, as I'm now having to get my car looked at again. And it definitely won't be at Aldermere Service Centre.

Fantastic service, car was collected early morning and bought back in the afternoon. Would use again certainly.

18.07.17

Anthony, Subaru Impreza

Best priced garage I could find. Excellent service. Travelled from Telford to have the work done as it was £70 cheaper than any other local garages. Cafe across the road does an excellent breakfast while you wait.

18.07.17

Gwyn, Vauxhall Vectra

VERY GOOD COMMUNICATION AND SERVICE, COLLECTED MY CAR AND RETURNED AS ARRANGED, CAR IS DRIVING BEAUTIFULLY NOW, VERY PLEASED, WOULD RECCOMEND

Excellent service by friendly staff will be using them again if I need too

22.05.17

John, Kia Ceed

Excellent service throughout.. Very reasonable quote (1/3 of the price quoted by the garage which failed the MOT) and a quality job. Advised of additional work needed and evidenced it, carried it out with minimal increase to original quote. Made an error in costing (in my favour) and honoured it despite my insistence I'd happily pay. I can't fault the guys at M8, they're honest and reliable and take pride in carrying out a top job.

Really impressed with service,mechanics turned up on time explained what they we're going to do with in an hour they fixed the problem,I would recommend to friends and family

29.07.17

Neil, Peugeot 206

Excellent will be using again thanks

22.07.17

Gary, Nissan Juke

they came they did the job they left very efficient

16.07.17

Paul , Vauxhall Vectra

Did a great job ,very friendly . Will use them again.

12.07.17

Kevin, Ford Focus

The two chaps are polite and friendly on the positive side, there were a few oil marks left on the car and there was no seat covers placed on the car seats when they sat in my vehicle. The major negative was that after they left I check the oil on my car and found that it was just above the minimum mark and had to put another litre of oil in, on the journey home my water warning light came on, I checked the car and there wasn't any water in the expansion, I called Mobifit and had no answer, I called Who Can fix my car and Rhys called back and said that he said that he should have made sure he had let the car warm up to allow the thermostat to kick in and apologised. I was then concerned if there were any air blocks in the engine
Overall I wasn't impressed with low engine oil and the water issue, thankfully my drive home isn't that far, also I asked him to stamp on service book which he said he'd run out of stamps and return the next morning and sorted it ! Guess what he never showed

Extremely good service! kept in touch all the way through the service. Diagnosed failure with tyre pressure sensor, quoted and detailed the price then fixed it in a snap! Earned themselves future customer!

09.06.17

Karol, Volkswagen Passat

Yes they did a good job.
However, i have already gave them a 5 star review but i keep receiving emails to review again!!! Please stop harassing me!

05.06.17

Aleksandra, Ford Ka

I cannot say enough good things about this garage. They are professional, clear, concise and fair. Best garage I have ever used.