Refund Policy

1. The Client has the right to close his/her account at any time he/she wishes to. The Traders Domain will approve the account closure if there are not active investments placed.

2. If there are no charges applied to the account, Traders Domain FX Ltd. has to close the account by the Client's demand.

3. If the account of the Client has been suspended due to the violation of the current Terms of Services or due to any other abuse detected by the Client, the refund is not provided under any circumstances.

4. The Company does not have to provide any type of refund in case the loss was caused due to any reason either foreseen or unforeseen.

5. A refund request can be made in cases in which the account had been deposited into, but no orders were executed by the client.

6. In this case, the same method of payment used for the deposit will be used for the refund. The refund will be for the full amount, unless other arrangements have been made.

7. Processing of refund requests can take up to one week.

8. All other requests will be treated as WITHDRAWALS and will be processed using those methods and procedures.

9. Withdrawals from trading accounts which have never had any active trades on them, will be charged at a 15% fee to cover the processing costs.

Risk Disclosure

Trading Forex and Derivatives carries a high level of risk. CFD investors do not own, or have any rights to, the underlying assets. It involves the potential for profit as well as the risk of loss which may vastly exceed the amount of your initial investment and is not suitable for all investors. Please ensure that you fully understand the risks involved, and seek independent advice if necessary.

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The Traders Domain does not accept applications from residents of the U.S, and Islamic Republic of Iran. The information on this site is not directed at residents in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

The Traders Domain does not issue or sell cryptocurrencies nor is it a digital currency exchange service provider.

Risk Warning : Trading Derivatives carries a high level of risk to your capital and you should only trade with money you can afford to lose. Trading Derivatives may not be suitable for all investors, so please ensure that you fully understand the risks involved, and seek independent advice if necessary. A Product Disclosure Statement (PDS) can be obtained either from this website or on request from our offices and should be considered before entering into a transaction with us. ECN accounts offer spreads from 0.0 pips with a commission charge of USD $3.50 per 100k traded based on the USD notional value. Standard account offer spreads from 1 pips with no additional commission charges. The information on this site is not directed at residents in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.