NRHA's product knowledge training
programs for employees are designed
to give store associates the information they need to be productive right from the
start. We offer training programs in core hardware and building materials categories
and it's free to all NRHA members.

Ace Hardware Appoints New Chief Operating Officer

Venhuizen has spent nearly two decades with Ace and most recently served as executive vice president of supply chain, information technology (IT) and international. In this position, he was instrumental both in significantly growing the number of Ace stores around the world and in creating a variety of successful support and incentive programs for retailers.

“John possesses deep knowledge of our company and truly understands our retailers and the needs of their businesses,” said Ray Griffith, president and chief executive officer for Ace Hardware. “With his almost 20 years of experience at Ace, John has been a leading voice in the development of our global growth strategy and has shown an incredible dedication to customer service. He will continue to play a key role in the expansion and evolution of the Ace brand.”

Venhuizen joined Ace in 1992 and has served in a variety of regional and corporate-based marketing, merchandising, advertising and business development positions. As COO, he will report directly to Griffith.

"It is a privilege to work for our enthusiastic, entrepreneurial retailers who embody the small business heartbeat of America," said Venhuizen. "Ace has a legendary reputation for superior customer service and the highest quality of goods. I look forward to working with our Ace owners to further accentuate Ace as the most helpful hardware stores on the planet."