Technical Assistance, like other areas, is constantly evolving and has undergone changes over time. For both technicians and managers, it is essential to restructure work methods and adapt them to new realities. In this article, we have gathered the main challenges of modernization of Technical Assistance.

An audit is performed to ensure that a particular product or service meets all established rules and standards. It is traditionally a complex and time consuming process, so all the help to simplify its planning, execution and analysis is welcome. With this in mind, we have gathered the main benefits of conducting an audit with an automation software.