PRINCIPAL ACCOUNTABILITIES: Lead Order Office team to manage sales order transactions in line with best practices and company policies Keep CRO’s updated on developments in FMN that affect sales transactions: price changes, promotions, new products, payment policies etc Provide more

PRINCIPAL ACCOUNTABILITIES: The person must be able to plan daily work schedules for call centre staff Develop and train operatives to attain professional standards in executing their assigned tasks Monitor operatives to ensure full compliance with company policies and procedures more