What's New

WBS29.13

In-meeting audio
prompts

English language
audio prompts have been updated to improve consistency of prompt tone and voice
quality.

Features

WebEx Audio (hybrid
audio)

WebEx Audio (hybrid
audio) provides flexibility for the attendees to join an audio conference using
their computer (VoIP) or a phone. There are no meeting-level options to enable
or disable this feature; it is available at all times that the WebEx audio is
available within a WebEx meeting. Features such as muting and un-muting, icons,
and active-talker notification operate identically for attendees. Attendees may
transition at any time from using their computer to phone or vice a versa.
Attendee status and the mode that they are using to connect to the conference
can be seen in the Participant list.

WebEx Audio (hybrid
audio) is supported on the following services and platforms:

Support for WebEx Audio
(Hybrid Audio)

Windows

Macintosh

Linux/Solaris

Solaris Meeting Center

Yes

Yes

Yes

Training Center

Yes

Yes

Yes

Event Center

No

No

No

Support Center

No

No

No

Frequently Asked
Questions

Q. What's the capacity for
WebEx Audio?

A. WebEx Audio
capacity is 1000 attendees for all supported WebEx services with 500 attendees
on telephony and 500 on WebEx integrated VoIP.

Q. What are the known issues and limitations for CMR Hybrid
(WebEx-enabled TelePresence) and CMR Cloud meetings that use telephony service
provider (TSP) audio?

A. For some telephony service provider (TSP) audio accounts, if a host
with a TSP account schedules two adjacent CMR Hybrid or CMR Cloud meetings,
with the second one scheduled to start immediately after the first one ends,
and if the TelePresence scheduling system automatically extends the first
meeting past the scheduled end, the second meeting will end automatically
because the same TSP audio account and host access code cannot be used for both
meetings at the same time.

To work around this problem, hosts can set up two different TSP audio
accounts with different host access codes, and use one account for the first
meeting and the other account for the second meeting. Another option is for the
administrator to turn off the option for the TelePresence systems to
automatically extend the meeting.

This audio
option is integrated into your WebEx online session. Choose from these options:

Call in: WebEx provides a
toll or toll-free phone number to call when joining a session (global numbers
are also available).

Call back: When you join a
session, enter your phone number and WebEx calls you.

Yes

Yes

No

Yes

Audio
broadcast

One-way
audio, for meetings where attendees only listen. A host speaks by using a
microphone connected to their computer.

No

Yes

No

No

Integrated
Voice-over-IP (VoIP) Audio

Instead of
using a telephone, use your computer to send the audio over the Internet.

Yes

Windows
only

Yes

Windows
only

Personal
Conferencing

Personal
Conferencing allows you to start an audio conference and then optionally expand
the meeting to include an online meeting including video conferencing.

A Personal
Conferencing account can have up to three sets of access numbers (host and
attendee access codes). To sign up for a Personal Conferencing account, go to
the My WebEx tab and select
Personal Conferencing.