Helpful for…

We've partnered with Feefo, to help us collect genuine customer reviews. After you have received your order from us you will receive an email asking you for feedback about your purchase. Giving this feedback need take no more than 15 seconds.

Date

Score

Customer Comment

Our Response

Feefo100%

Heel That Pain Heel Seats XL

06-Mar-2018

Product:

Very comfortable to use and easy to clean.

Feefo100%

Heel That Pain Heel Seats XL

10-Feb-2018

Product:

Purchased for my husband who pronounced them very good, given that they were not what he had originally wanted (not in stock)

Feefo100%

Heel That Pain Heel Seats XL

21-Dec-2017

Product:

Very good for relieving pain in heel [plantar. Fasciitis]

Feefo100%

Heel That Pain Heel Seats M

18-Sep-2017

Product:

Fast service great products

Feefo100%

Heel That Pain Heel Seats L

16-Sep-2017

Product:

Fitted well and easied the pain

Feefo100%

Heel That Pain Heel Seats L

15-Sep-2017

Product:

I suffer from a condition called plantar fascitis. These heel inserts helped to receive the condition.

Feefo80%

Heel That Pain Heel Seats L

03-Sep-2017

Product:

need more time to assess efficacy

Feefo40%

Heel That Pain Heel Seats M

03-Sep-2017

Product:

I'm not sure this is going to help me yet.

Cosyfeet Response:

Thank you for your feedback.We can advise that we do offer a "No Quibble" guarantee, therefore you can return the item at anytime if you decide it is not suitable for you. Should yRead More.Thank you for your feedback.

We can advise that we do offer a "No Quibble" guarantee, therefore you can return the item at anytime if you decide it is not suitable for you.

Should you require any information or would like any advice on future orders, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you.

Feefo40%

Heel That Pain Heel Seats M

20-Aug-2017

Product:

My feet still really hurt using these. Sadly

Feefo100%

Heel That Pain Heel Seats L

16-Aug-2017

Product:

Did the job they promised

Feefo100%

Heel That Pain Heel Seats M

12-Aug-2017

Product:

They relieved the pain and I am more mobile!

Feefo80%

Heel That Pain Heel Seats S

10-Aug-2017

Product:

These are very good and easily transferred to other shoes

Feefo40%

Heel That Pain Heel Seats L

22-Jul-2017

Product:

Didn't stop my pain in my heels

Cosyfeet Response:

Thank you for your feedback. We are sorry to learn that the Heel That Pain Heel Seats proved to be unsuitable for you. We can advise that we do have an unlimited, no quibble returns policRead More.Thank you for your feedback.

We are sorry to learn that the Heel That Pain Heel Seats proved to be unsuitable for you. We can advise that we do have an unlimited, no quibble returns policy which is free to use through the Post Office.

Once we have received your order back we would be more than happy to process an exchange or a refund as requested.We hope this helps and for any further information please do not hesitate to contact us.

Feefo100%

Heel That Pain Heel Seats L

22-Jul-2017

Product:

Good good good good good good

Feefo80%

Heel That Pain Heel Seats XL

19-Jul-2017

Product:

Appear to be helping my heels. As said before,too expensive.

Feefo40%

Heel That Pain Heel Seats M

17-Jun-2017

Product:

I tried them and they did not work for me

Cosyfeet Response:

Thank you for your feedback. We are sorry to hear this particular product is unsuitable for you. We are happy to have them back for a refund or exchange. With the exception of some of our Read More.Thank you for your feedback.

We are sorry to hear this particular product is unsuitable for you. We are happy to have them back for a refund or exchange. With the exception of some of our electrical and mobility products, everything you buy from us is covered by our "No Quibble Money Back Guarantee." This means if you’re not 100% satisfied with any product, for any reason, at any time, you can return it to us for free within the UK for an immediate exchange or refund of the purchase price. This does not affect your Statutory Rights.

If you would like to discuss some alternative products that may be more suitable for you please contact our Customer Services Team and we will be happy to advise.

Once again, we thank you for taking the time to provide some feedback and should you require any further assistance in the future, please do not hesitate to contact us.

Feefo100%

Heel That Pain Heel Seats M

07-Jun-2017

Product:

Easy to order and they arrived quickly!

Feefo40%

Heel That Pain Heel Seats M

30-May-2017

Product:

not effective in easing the pain.

Cosyfeet Response:

Thank you for your feedback.We are sorry to hear that Heel That Pain Heel Seats are not providing you with relief of your condition. We do offer an unlimited, no quibble returns poRead More.Thank you for your feedback.

We are sorry to hear that Heel That Pain Heel Seats are not providing you with relief of your condition.

We do offer an unlimited, no quibble returns policy which is free to use through the Post Office. Therefore you can return the products if they are not suitable and we would be more than happy to process an exchange or a refund for the item.

Lots of customers come to our shop here in Street with a very common condition called Plantar Fasciitis which can be extremely painful when walking. These heel seats are designed to help cure the problem, not just relieve the pain. Please refer to the sizes in our catalogue and on our web site and not to those on the box as they are U.S. sizes.

Liz Quartley, Cosyfeet Shop Manager & Fitting Expert

Delivery of Heel that Pain™ Heel Seats…

Our standard delivery charge is £4.99 per order.

If the item is in stock we aim to despatch it within 24 hours although occasionally it may take up to 48 hours. We don’t despatch at weekends or on public holidays. Delivery is via Royal Mail and usually takes 1 to 4 working days from despatch.

Next Working Day, Convenient Collect and Overseas Delivery are available on this item. Please click here for details.

Returning Heel that Pain™ Heel Seats…

This product is covered by our “No Quibble Money Back Guarantee” so you can return it to us for free (within the UK) for an immediate exchange or refund. Please click here for further details.

Helpful for…

Lots of customers come to our shop here in Street with a very common condition called Plantar Fasciitis which can be extremely painful when walking. These heel seats are designed to help cure the problem, not just relieve the pain. Please refer to the sizes in our catalogue and on our web site and not to those on the box as they are U.S. sizes.

Liz Quartley, Cosyfeet Shop Manager & Fitting Expert

We've partnered with Feefo, to help us collect genuine customer reviews. After you have received your order from us you will receive an email asking you for feedback about your purchase. Giving this feedback need take no more than 15 seconds.

Date

Score

Customer Comment

Our Response

06-Mar-2018

Product:

Very comfortable to use and easy to clean.

10-Feb-2018

Product:

Purchased for my husband who pronounced them very good, given that they were not what he had originally wanted (not in stock)

21-Dec-2017

Product:

Very good for relieving pain in heel [plantar. Fasciitis]

18-Sep-2017

Product:

Fast service great products

16-Sep-2017

Product:

Fitted well and easied the pain

15-Sep-2017

Product:

I suffer from a condition called plantar fascitis. These heel inserts helped to receive the condition.

03-Sep-2017

Product:

need more time to assess efficacy

03-Sep-2017

Product:

I'm not sure this is going to help me yet.

Cosyfeet Response:

Thank you for your feedback.We can advise that we do offer a "No Quibble" guarantee, therefore you can return the item at anytime if you decide it is not suitable for you. Should yRead More.Thank you for your feedback.

We can advise that we do offer a "No Quibble" guarantee, therefore you can return the item at anytime if you decide it is not suitable for you.

Should you require any information or would like any advice on future orders, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you.

20-Aug-2017

Product:

My feet still really hurt using these. Sadly

16-Aug-2017

Product:

Did the job they promised

12-Aug-2017

Product:

They relieved the pain and I am more mobile!

10-Aug-2017

Product:

These are very good and easily transferred to other shoes

22-Jul-2017

Product:

Didn't stop my pain in my heels

Cosyfeet Response:

Thank you for your feedback. We are sorry to learn that the Heel That Pain Heel Seats proved to be unsuitable for you. We can advise that we do have an unlimited, no quibble returns policRead More.Thank you for your feedback.

We are sorry to learn that the Heel That Pain Heel Seats proved to be unsuitable for you. We can advise that we do have an unlimited, no quibble returns policy which is free to use through the Post Office.

Once we have received your order back we would be more than happy to process an exchange or a refund as requested.We hope this helps and for any further information please do not hesitate to contact us.

22-Jul-2017

Product:

Good good good good good good

19-Jul-2017

Product:

Appear to be helping my heels. As said before,too expensive.

17-Jun-2017

Product:

I tried them and they did not work for me

Cosyfeet Response:

Thank you for your feedback. We are sorry to hear this particular product is unsuitable for you. We are happy to have them back for a refund or exchange. With the exception of some of our Read More.Thank you for your feedback.

We are sorry to hear this particular product is unsuitable for you. We are happy to have them back for a refund or exchange. With the exception of some of our electrical and mobility products, everything you buy from us is covered by our "No Quibble Money Back Guarantee." This means if you’re not 100% satisfied with any product, for any reason, at any time, you can return it to us for free within the UK for an immediate exchange or refund of the purchase price. This does not affect your Statutory Rights.

If you would like to discuss some alternative products that may be more suitable for you please contact our Customer Services Team and we will be happy to advise.

Once again, we thank you for taking the time to provide some feedback and should you require any further assistance in the future, please do not hesitate to contact us.

07-Jun-2017

Product:

Easy to order and they arrived quickly!

30-May-2017

Product:

not effective in easing the pain.

Cosyfeet Response:

Thank you for your feedback.We are sorry to hear that Heel That Pain Heel Seats are not providing you with relief of your condition. We do offer an unlimited, no quibble returns poRead More.Thank you for your feedback.

We are sorry to hear that Heel That Pain Heel Seats are not providing you with relief of your condition.

We do offer an unlimited, no quibble returns policy which is free to use through the Post Office. Therefore you can return the products if they are not suitable and we would be more than happy to process an exchange or a refund for the item.

Delivery of Heel that Pain™ Heel Seats…

Our standard delivery charge is £4.99 per order.

If the item is in stock we aim to despatch it within 24 hours although occasionally it may take up to 48 hours. We don’t despatch at weekends or on public holidays. Delivery is via Royal Mail and usually takes 1 to 4 working days from despatch.

Next Working Day, Convenient Collect and Overseas Delivery are available on this item. Please click here for details.

Returning Heel that Pain™ Heel Seats…

This product is covered by our “No Quibble Money Back Guarantee” so you can return it to us for free (within the UK) for an immediate exchange or refund. Please click here for further details.