Our site uses cookies to improve your experiences of certain areas of the site and to allow the use of specific functionality like social media page sharing. You may delete and block all cookies from this site, but as a result parts of the site may not work as intended. By clicking any link of this page you are giving your consent.

Smart Energy GB response to Which? letter to Secretary of State Ed Davey

“We are pleased that Which? recognises that smart meters will transform the way people buy gas and electricity and that the national roll-out is of critical importance.

We know that the Department of Energy & Climate Change has consulted extensively on the design and detail of the smart meter programme, including with a range of consumer representatives, such as Which?, Citizens Advice and charities representing communities across Great Britain. This range of views has already shaped much of the way in which the national smart meter programme is being delivered, including the extensive consumer protections already in place.

Everyone involved in the national smart meter roll-out takes very seriously the shared responsibility to ensure that the benefits of smart meters are delivered, that no one is left out and that the programme, which is one of the largest ever upgrades to our nation’s energy infrastructure, is delivered as efficiently as possible.

With nearly half a million smart meters already in homes, we are already seeing how they give households more control over their gas and electricity use, with real time information about what they are spending on energy, more accurate bills and better information to help them choose the best deal.”
Notes to editors:

Smart Energy GB can organise interviews with case studies who are using smart meters in their homes, on request. Images of smart meters in use around the home are available on our website