Boarding and Disembarking

At Marine Atlantic, our priority is to ensure a safe and comfortable
journey. During boarding, sailing and disembarking, please contact a
member of our crew if you have any questions or concerns.

Boarding

For efficient loading, do not remove your vehicle from the lot once you are checked-in.

If you are travelling with a pet, please review our pet policy prior to boarding.

The vehicle line-up can be occasionally long, and we thank you for your patience as we assist in bringing you aboard.

Please note: All passengers sailing from Newfoundland
and Labrador are reminded that plant material or produce may not be
transported from the province. The Canadian Food Inspection Agency will
inspect vehicles prior to boarding and all plant material will be
confiscated. The department may also wash vehicles prior to boarding to
prevent the transport of soil.

Loading the Vessel

During the loading process, please follow the directions of terminal staff and crew carefully.

For safety and vessel stability, loading of passengers might not occur in the order you arrive.

You should be ready to leave your vehicle in as timely a manner
as possible once loaded. All carry-on items should be ready prior to
boarding.

Remember warm clothing, medications, and other items you may need during your voyage.

Please turn off cell phones during loading.

Leaving Your Vehicle

For safety and security reasons, passengers are not permitted to return to the vehicle deck once the vessel leaves port.

Smoking is not permitted on vehicle decks and is only allowed in designated areas on outside decks.

Please watch your step around the vessel for raised thresholds.

Disembarking

Towards the end of the voyage, an announcement will be made updating you of the vessel’s proximity to the destination port.

Pets should not be removed from the kennel stowage area until the announcement is made to do so.

For safety reasons, upon arrival the vessel must be properly
secured to the dock and vehicle ramps must be engaged. These adjustments
may take some time depending on tidal conditions in the destination
port. We thank you for your patience in waiting to disembark, as this
process is necessary before it is safe for customers to begin exiting
the vessel.

When disembarkation is about to commence, an announcement will
be made directing passengers to the vehicle deck. A separate
announcement will be made for walk-on passengers.

For the health of our employees assisting you on the vehicle deck, do not start your engine until directed to do so.