In most cases we can come to your
home/business same day or within 24 hours. This will depend on simple
supply and demand. Please call for current availability. See below
for emergency and after hour support.

Every
effort is made to accomodate customers seeking emergency, after hours and
holiday computer support.

Price
Point

Most of our competitors offer no
emergency, holiday or after hour response. The rates indicated below are
carefully set to insure our employees receive fair compensation for overtime and
on-call labor. Our prices are carefully compared and set and are
non-negotiable.

Day-to-Day

Regular priced appts are scheduled
to begin between 7am - 5pm M-Th, they are scheduled to begin between 11am - 5pm
Fri-Sun. Appointments requested to begin between 5pm-9pm will be available
on a limited basis and will be charged at 1.5 times our normal rates.
Appts requested to begin between 9pm and normal opening time will be available
on a limited basis and will be charged double our normal rates.

Emergency
Response

Every effort will be made to
accomodate customers with emergencies. These are typically customers
needing immediate response (either during normal office hours or after hours)
If we have an appt available you will be quoted our normal rate for a quick
response service call. If an off duty technician must be sent to your
location we will inform you of the option and the service call will be quoted at
double our normal rates.

Holiday
Computer Support

Support during festive holidays is
available on a limited basis. Out of respect for our employees, a limited
amount of service calls are available from 7am-10am during certain times late
November, December and early January. These service calls will be quoted
at double our normal rates.