Guest post from Basir Syed, Product Marketing Manager, IBM Business Analytics
Follow Basir on Twitter: @basir5283
There is a German proverb that says, “The eyes believe themselves. The ears believe other people.”
Londoners are taking this proverb very serious. The London Eye... [Continue Reading]

Guest post from Kevin Gray, product marketing manager, Varicent, IBM Business Analytics
Although there are many diverse and wide-ranging definitions of Sales Performance Management (SPM) that include business processes, people, and best practices from a software and technology perspective, SPM is... [Continue Reading]

Guest post from Pedro Masetto, Senior Risk Specialist to North America, IBM Risk Analytics
Financial institutions and regulators around the world believed they were on the brink of discovering the “ holy grail ” to integrated risk management with the adoption of the Basel III guidelines after most of the G20... [Continue Reading]

Guest post from Anuj Marfatia, Senior Market Manager, IBM Predictive Analytics Solutions
Usually when traveling for work or vacation and right after takeoff, I undoubtedly begin to panic, much like the mother in Home Alone . I constantly worry that I left the garage door open, the iron on, my kids... [Continue Reading]

Guest post from Edward Burek, Product Marketing Manager, IBM Social Analytics, and his Extreme Blue team members
One of my favorite quotes about “real world” experience and one my grandfather was fond of came from Mark Twain, “A man who carries a cat by the tail learns something he can learn in no other way.”... [Continue Reading]

Guest post from Dr. Michael Zerbs, Vice President, IBM Risk Analytics
This month we at Algorithmics, an IBM Company, released the June issue of TH!NK , our semi-annual magazine exploring the world of financial risk management with an editorial focus on the space between inspiration and... [Continue Reading]

Guest post from Kurt Peckman, Program Director, IBM Predictive Analytics
Follow Kurt on Twitter: @KurtPeckman
Last Sunday was Father’s Day. This is a paradoxical “holiday” in the U.S., as it is a day to honor fathers with gifts and food, but they are still required to work in the yard, fix stuff,... [Continue Reading]

There was an article in The New Yorker last week entitled, “Why Smart People are Stupid.”
Its premise stated, “ When people face an uncertain situation, they don’t carefully evaluate the information or look up relevant statistics. Instead, their decisions depend on a long list of mental... [Continue Reading]

Guest post from Haytham Yassine, Software Engineer, IBM Social Media Analytics
I’m back with the redesign of the call center complaint process. Click here for part 1.
Before I share, here are some key areas such a process should focus on regardless of implementation:
... [Continue Reading]

Guest post from Kurt Peckman, Program Director, IBM Predictive Analytics
Last Friday I took a different train into my office here in Chicago.
This particular station has a diner located right next door and within steps of where I would be catching my train.... [Continue Reading]

Guest post from Haytham Yassine, Software Engineer, IBM Social Media Analytics
Social media is not only a growing aspect of our daily personal lives, but also a key dimension for many successful business processes.
As a software... [Continue Reading]

Guest post from Kurt Peckman, Program Director, IBM Predictive Analytics
About a month ago I moved.
I closed after lunch on a Friday afternoon. The only reason that is relevant to this story is the timing: my cable provider called me the next day – Saturday morning... [Continue Reading]

Guest post from Kurt Peckman, Program Director, IBM Predictive Analytics
Rules are meant to be broken.
No one likes restrictions, to be controlled or be told what to do. In reality, however, rules are broken so better, stronger, and more appropriate rules can be... [Continue Reading]

On day one of IBM Vision 2012 , a panel of IBM customers discussed some of the latest trends happening in the IT industry and how those trends are specifically affecting their organizations.
Moderated by Gartner analyst John Hagerty, the panel included Exelon, McCormick & Company, Inc. and American Express.
... [Continue Reading]

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