Disappointing. Tv limited channels. Bathroom sewage system terrible. Water not running properly. Having shower with two feet soaking in bathing water, cloaging.

Recenserad 08 februari 2015

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7,0

Silvany från Indonesien

Familj med små barn

Juniorsvit

Bodde i 2 nätter i januari 2015

Not to bad”

Just good location

We stayed for 3 nights, 2 nights in junior suite and 1 night on deluxe room. There was no different fasilities. AC was not cold in junior suite.

Recenserad 13 januari 2015

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8,3

anton från Indonesien

Par

Superior

Bodde en natt i juli 2014

best location”

best location. valuable for money. and simple room?

This hotel have best location..believe mee

Recenserad 12 september 2014

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5,7

Samira från Indonesien

Par

Deluxe

Bodde en natt i september 2014

Good Location - That's it.”

location, location, location

Recenserad 08 september 2014

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6,0

Zulkifli från Malaysia

Ensamresenär

Superior

Bodde en natt i november 2013

nice”

clean,location,staff

Recenserad 31 augusti 2014

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8,0

Charles från Nederländerna

Ensamresenär

Juniorsvit

Bodde i 5 nätter i oktober 2013

good place to be...”

clean, staff, location...

i had a good time, check-in was bit problematic but after all okay..i will return to this hotel...

Recenserad 10 augusti 2014

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5,0

Klemen från Slovenien

Par

Superior

Bodde en natt i juli 2014

Stayed only one night, there are better options”

Came here and first room was dirty, they upgraded us, but the room was smelly (toilet). breakfast very basic and you had to eat it on +30. we had 2 nights but ended staying only for one night. the staff however is really nice but bad language skills.

Recenserad 19 juli 2014

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8,0

CHINPING från Taiwan

Ensamresenär

Superior

Bodde en natt i juni 2014

Good place to stay overnight ”

Good staff, location, clean room

Staff are friendly and love to answer my questions, the room is clean; There are some local restaurant nearby.
The restaurant is in high floor has city view but the food and the service in restaurant need to be improved.

Recenserad 08 juli 2014

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7,3

ALFON från Indonesien

Grupp

Superior

Bodde en natt i juni 2014

This hotel has a good location, ”

Location, Fair budget.

Good

Recenserad 28 juni 2014

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8,0

Sucipto från Indonesien

Par

Deluxe

Bodde i 2 nätter i juni 2014

Comfortable Budget Hotel”

Location, Affordable Price and Clean

Recenserad 23 juni 2014

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4,7

Budihutomo från Indonesien

Familj med äldre barn

Deluxe

Bodde i 3 nätter i juni 2014

Unpleasant and unhygienic ”

Wifi

Found and killed 8 cockroaches crawling on the bed and floor. The staff was helpful to hunts cockroaches and spray used "Baygon".

Recenserad 22 juni 2014

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6,7

Jamri från Singapore

Par

Deluxe

Bodde i 3 nätter i maj 2014

Good location, near to Gubeng Train Station.”

1-Staff very polite and friendly 2-Room quite big and look new 3-Location-Good

Good and Satisfied

Recenserad 04 juni 2014

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6,0

ida från Indonesien

Affärsresenär

Superior

Bodde en natt i maj 2014

Good hotel and nice people there”

Nice hotel, very helpfull people, and the hotel is clean

Recenserad 23 maj 2014

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5,3

anton från Indonesien

Par

Superior

Bodde en natt i mars 2014

budget hotel”

budget hotel, good oom but problem ac

Air conditioner not cool, we were move room until get room which ac on

Recenserad 10 maj 2014

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7,7

ali från Pakistan

Familj med små barn

Superior

Bodde en natt i april 2014

Location”

Location

Nice hotel. Ac was not working but they promptly changed the room on complaint. Breakfast was lousy no egg and limited menu. Staff was helpful and courteous. we only stayed here as we we had an overnight stop at surabaya for onward travel to banyuwangi...so served our purpose. PS there is a nice eating place just outside the hotel. good food there

Recenserad 30 april 2014

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6,0

PAULUS från Indonesien

Ensamresenär

Deluxe

Bodde i 2 nätter i april 2014

less secure hotel”

direct room access

Pleasant

Recenserad 30 april 2014

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5,7

Andi från Indonesien

Ensamresenär

Superior

Bodde i 2 nätter i april 2014

Cheap, but not too comfortable.”

Location, parking access, price

I took this hotel for it's convenient location. At first glance, this hotel is pretty decent, with its location, parking access, and low price. So, it turned out okay, with several notes.
This hotel is sharing building with a karaoke. So expect extra noises at night.
The parking access is easy, even with karaoke guests in and out.
The location is almost perfect, exactly in the one of the oldest business block in Surabaya, and also near Surabaya's govenrment center.

Recenserad 13 april 2014

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8,3

ASHLEY från Malaysia

Par

Deluxe

Bodde i 4 nätter i februari 2014

Comfortable and Great Value for Money”

Comfort, Clean, Friendly Staff

The hotel is very clean and enterprising. The specialty of these hotel they have very friendly and courteous staffs. Indeed all of them are very helpful throughout our stay. Another plus point of this hotel was they have their own bar lounge on the top where it is very calming and nice to see the view of Surabaya city at night with the soothing music and a glass of wine. You can also find lots of local delicacies once you exit the entrance of the hotel. The street and restaurant food along the hotel seems to be tasty and delicious especially the Ayam Bakar Wong Solo. Besides that, this hotel is strategically located whereby just a stroll away you can get to the Grand City Mall it is branded shopping place, you also can find nice cafe and cinema to get rid of your stress day. It takes 10 min walk to Grand City and about 20 min to Tunjungan Plaza the shoppers paradise. I would highly recommend this hotel to anyone who comes with family, couples or even friends. Great Value of Money...

Recenserad 12 mars 2014

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8,0

ABED från Indonesien

Ensamresenär

Superior

Bodde i 4 nätter i oktober 2013

Small hotel in town”

Narrow parking area, Karaoke Studio, Friendly Staff

This hotel is located in surabaya centre and it has great location to reach from anyside of surabaya. Near big malls and it also has karaoke studio so you can have a great time singing with your friends or spouse.

overall was ok, nothing special about this hotel, except the location, fast check in and check out, surround by many restaurant, thats all

Recenserad 27 februari 2014

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7,0

Stanley från Malaysia

Ensamresenär

Deluxe

Bodde i 3 nätter i januari 2014

Nice hassle free vacation”

Location, Price, Location

Only problem was it had a strong stench emitting from the bathroom, however it does not happen all the time.

Recenserad 11 februari 2014

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8,0

Jeremy från USA

Affärsresenär

Deluxe

Bodde en natt i januari 2014

Clean, comfortable budget hotel”

1) Great value

Recenserad 27 januari 2014

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6,0

Rizki från Indonesien

Affärsresenär

Superior

Bodde i 2 nätter i november 2013

NIce Hotel with a Nice Budget”

Budget, Simple, Quite

I was stayed at Maumu for a bussiness trip with my friend. We stayed for 2 nights in there. Its a valuable hotel with a budget price. a nice room but pretty unclean, because i met a millipede on the floor. The bathroom wasnt clean at all. But with a cheap fee, what else we could ask? :)

Recenserad 09 december 2013

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8,7

geoffrey från Australien

Ensamresenär

Deluxe

Bodde i 4 nätter i oktober 2013

Large room-close to many shopping malls”

The Lounge on top floor,The location close to shopping,Free parking

When you arrive at the hotel you just see an elevator on the ground floor-which confused me at first.
The reception is on 4th floor.
I had deluxe room which was not much extra $ and it was large and comfortable.
The lounge on the top floor is open all day for snacks(some free) and dining.It is nice for relaxing and guests are free to use it anytime even without purchase.There is a lovely city view from there.
The staff are very nice and although limited English they did everything to help.
The buffet breakfast is limited but quite nice and great at these prices.
The windows in room open and so smoking is allowed.

Recenserad 02 december 2013

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9,0

John från Australien

Par

Superior

Bodde en natt i november 2013

PLeasant and very affordable”

Price, Amenities

Very good overall. Efficient staff and a good restaurant.
Close to a pleasant Mall and the centre of Surabaya.

Recenserad 01 december 2013

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6,0

Carlos från Spanien

Affärsresenär

Superior

Bodde i 7 nätter i november 2013

No clear description of the rooms ”

Nice dine on its roof top restaurant. Nice location. Nice food

Besides having good things, this hotel disappointed since the very first moment. There is no ground floor lobby, and where the car drops you is a dark and unhealthy kind of tunnel and extremely heated by dozens of air conditioning outdoor units, not really nice entrance. After that I was supposed to be given a room WITHOUT WINDOW which in my opinion for a hotel of that price is absolutely crazy. If I wanted to upgrade to a room with window, I should pay more, which made nonsense and was leading the price to a level that of course doesn't deserve. I felt scammed as they don't say in any place that you are renting a windowless room (for me. A The WHO it seems to be important maybe for them is an extra).
As I felt scammed, I couldn't cancel my reservation even when I was completely unsatisfied with what I was watching. After long time negotiations, I was given a room with window for free which made things better but I would have preferred to cancel and look for other place.
After this incident, the rest of things were average, food was good and the roof top restaurant is really nice in the night time but extremely uncomfortable frying hot for the breakfast...
I won't be back there...

In general, we have a very enjoyable stays at the Maumu Hotel. In order to maintain the regular guests, the hotal has maintain its best standards such as : room amenities, aor condition and has to improve the qyality of the front office staff

Recenserad 06 november 2013

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5,3

Clarissa från Indonesien

Ensamresenär

Deluxe

Bodde en natt i oktober 2013

Clean and affordable hotel”

Clean room, cheap, quite

At first I thought the AC was spoilt because I read in Agoda a lot of ppl complained about it. I couldn't feel the AC even though I set it at the lowest temperature, but after I called the staff, he came by to my room and changed something in the remote control and it finally worked. The rest is ok, the room is clean and bed was quite comfy, breakfast is very simple one (only fried rice and bread) but it was everything you can expect from a 2 star-hotel.

Recenserad 04 november 2013

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8,7

M från Indonesien

Par

Deluxe

Bodde i 2 nätter i oktober 2013

Nice location and room is clean”

Close to every where, lot of local restaurant close by and clean

Everything are great and comfortable except the Air Condition was not cold enough for the room, need to clean frequently.

Recenserad 30 oktober 2013

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3,7

bruno från Nederländerna

Par

Deluxe

Bodde en natt i oktober 2013

disappointing hotel in surabaya”

location, nothing else

the hotel entrance is through the garage. The room we got was large, but the airco too small to cool the room. Corridor was full of people, very noisy, and breakfast was Indonesian food only, Western choice very poor. Restaurant was smoke-clogged. We won't be coming back here.

Recenserad 27 oktober 2013

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7,3

Abdul från Singapore

Par

Juniorsvit

Bodde en natt i oktober 2013

Large clean room”

large room, clean, fast internet

large room, clean, fast internet.
Due to large room, aircon may be not very cold..

Recenserad 22 oktober 2013

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8,0

Liza från Indonesien

Grupp

Superior

Bodde i 3 nätter i november 2012

it was a nice stay at the hotel”

The staff was really nice, the room was clean and comfortable, the location was good

Recenserad 18 oktober 2013

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7,0

Hj från Brunei

Par

Superior

Bodde i 2 nätter i september 2013

Good value for money, reasonable price.”

Friendly and responsible staff, honest and clean.

Comfortable room, except a/c system needs improvement. The staff were honest and responsible at one occasion I accidentally left a brand new shirt which I just bought from nearby Mall. Few days later after I checked out and realized that I have left the shirt in the hotel, immediately call the hotel and the staff said they will call back if they have found the item. Minutes later they called and said the item was found and in safe keeping.2 weeks later I went back to the hotel and collect the item,I am impressed by their honesty and trust.Well done to the staff concerned and keep up the good job.

Recenserad 16 oktober 2013

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7,3

Kwok från Singapore

Affärsresenär

Superior

Bodde i 3 nätter i september 2013

Clean budget hotel with friendly services.”

Friendly services, clean room, good wifi.

The room is clean, wifi working great, good staff services. Hope they can improve their understanding of English.

Recenserad 02 oktober 2013

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10,0

Andy från Indonesien

Affärsresenär

Superior

Bodde i 2 nätter i september 2013

the best hotel”

best hotel city

very good,expensive food, very clean,and good job service room,thank you,....

Recenserad 23 september 2013

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10,0

Kho från Malaysia

Ensamresenär

Superior

Bodde i 2 nätter i september 2013

Great Value for money , highly recommended !”

Huge bed, Super friendly staffs and location!

As promise i had return to this lovely hotel after my trip to mt.bromo and kawah ijen. well will definitely recommended our my friends !!!

Recenserad 18 september 2013

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8,0

Suryaningsih från Indonesien

Affärsresenär

Svit Executive

Bodde en natt i september 2013

Centrally located just in front of the balai kota ”

Clean, budget, free wifi

Centrally located, parking is limited (but free valet), just above nav2 karaoke, in front of balai kota surabaya. must try the wonton noodle and wrapped steam rice (lemper) in pangsit mie 168 just in front of the hotel. also try Depot Anda for traditional food and atmostfer, 5 minute walk.

Recenserad 13 september 2013

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10,0

Kho från Malaysia

Ensamresenär

Superior

Bodde en natt i september 2013

Superd !Good value for money.”

Very friendly staff , huge bed and nice location.

Well overall are good value for money, highly recommended ! Awesome heartfelt service staff with clean room and huge bed. Rooftop restaurant with superd city view and reasonably priced. 2rd floor got KTV or 10mins walk to Grand City mall , if you want goto Tanjungan Plaza is abt 18mins walking distance ( by cad is less den 15000rp or us1.20 , Remember only take the reliable and honest "blue bird taxi" ) .The only downside was the weak air-conditioned make the room feel quite warm. If you are local souvenir lover den highly recommend you go for MINOTA at jln sulawasi , bring extra $ will shop untill you drop ! Will definitely stay here again :)

Recenserad 11 september 2013

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7,3

William från Singapore

Ensamresenär

Superior

Bodde en natt i augusti 2013

Great Location”

Location, large room. lots of food options around. There is famous sate stall infront of the hotel

Walking distance to grand city mall and a few other attractions. Has lots of food options around.

Recenserad 31 augusti 2013

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8,0

Aditya från Indonesien

Affärsresenär

Superior

Bodde en natt i augusti 2013

Near Shopping Area”

Centrally located, near shopping area, Friendly staff

The hotel location is very easy to access, near tunjungan plaza.
The staff is very friendly and the room is clean and nice.

Recenserad 14 augusti 2013

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7,3

Wiryawan från Indonesien

Grupp

Superior

Bodde en natt i juni 2013

nice at all”

nice, comfortabe, located at the center of the city

nice
comfortable and located at the center of the city hips..

Recenserad 10 augusti 2013

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10,0

Rahmada från Indonesien

Ensamresenär

Svit Executive

Bodde en natt i juli 2013

Good location in center of city Surabaya”

Easy access public transport to every where destination in Surabaya, near mall, near cullinary.

overall is valuable to money, standard comfort & easy to go every where.
when I try to charge my cellular batterry it can not fully charge, I think voltage in room not stable.

Recenserad 31 juli 2013

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9,7

MA från Kina

Ensamresenär

Superior

Bodde en natt i juli 2013

Rather a good hotel than i expected”

Every thing is good!!

Big bathing room, Bed is big. Kindly staff
the hotel is very good for everyting!

nice and comfort room..warm staff service and fast Internet connection

Recenserad 16 juli 2013

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8,3

atik från Indonesien

Par

Superior

Bodde en natt i juli 2013

Great location with reasonble price”

Location, friendly staff, price

When we called the staff for pick us from gubeng station we must pay 50.000 idr , and ask about transfer airport we must pay extra about 150.000idr. Why we must give extra money while list at hotel facilities are included.

Recenserad 16 juli 2013

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8,0

SHIH från Malaysia

Affärsresenär

Svit Executive

Bodde i 4 nätter i juli 2013

Value for Money”

Cleanliness, Comfort, Value for Money

The hotel's facilities very good and complete. The cleanliness in the room I would rate 8/10. This hotel has a very comfort room with a budget price. I would stay there again for my next visit to Surabaya. Cheers.

Recenserad 09 juli 2013

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8,0

Linan från Indonesien

Affärsresenär

Superior

Bodde en natt i juni 2013

Good Value for money at a centrally located Hotel”

Good Food, Close to Local Eateries, Friendly Staff

Recenserad 03 juli 2013

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7,3

Wahyu från Indonesien

Par

Juniorsvit

Bodde en natt i mars 2013

Good Hotel for business traveller”

Nice room, clean, simplicity

Recenserad 30 juni 2013

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6,3

ROSNADIA från Indonesien

Par

Superior

Bodde en natt i juni 2013

Strategic Hotel”

middle of city ; room is small ; strategic location

This hotel is really strategic. We can easily access because in the middle of city. The room is small but comfort. However the room is not completed by window so we should work with electricity to lighten the room. No go green mission.