Non-fluency features - pauses, hesitations, and repititions that occur in speech

Initiation/Response/Feedback (IRF) - a structure in speech that allows the first speaker to feed back on the response of a second speaker such as: Hi, how are you?, "Fine, thank you! You?", "Yeah, pretty good".

Adjacency pairs - two utterances by different speakers which have a natural link together. Such as: "How are you?" "Fine thanks".

Exchange structure - a series of turns between speakers

Turn-taking - the sharing of speaking roles

Topic management - the control of the conversation in terms of speaking and topic

Transition relevance point - a point at which it is natural for another speaker to take a turn.