Your Contact

Michael Diegelmann

Shipping & Payment Methods

Terms of payment

The customer has only the following payment options: advance bank transfer, invoice on delivery, payment service provider (PayPal), credit card. Other payment methods are not offered and will be rejected. The invoice amount is to be transferred in advance after receipt of the invoice, which contains all details for the transfer and is sent by e-mail to the account indicated there. The invoice amount is to be transferred in advance after receipt of the invoice, which contains all details for the transfer and is sent with the delivery to the account indicated there in advance. If a trustee/payment service provider is used, it enables the provider and customer to process the payment between themselves. The trustee/payment service provider forwards the customer’s payment to the provider. Further information can be found on the website of the respective trustee/payment service provider. When paying by credit card, the customer must be the cardholder. The credit card will be charged after the goods have been dispatched. Within 14 days after receipt of the invoice, the customer is obliged to pay or transfer the stated amount to the account indicated on the invoice. Payment is due without deduction from the invoice date. After expiry of the payment period, which is thus determined according to the calendar, the customer shall also be in default without reminder. The customer’s right of retention, which is not based on the same contractual relationship, is excluded. Offsetting against claims of the customer is excluded unless they are undisputed or legally established.

Delivery terms

The goods will be dispatched immediately after receipt of the order. The dispatch takes place on average after 3 days at the latest. The company entity undertakes to deliver on the 5th day after receipt of the order. The standard delivery time is 3 days unless otherwise stated in the item description. The supplier will either ship the order from its own warehouse as soon as the entire order is in stock there or the order will be shipped by the manufacturer as soon as the entire order is in stock there.