All purchases made through MISSLILY SHOP are final and there are no returns/refunds. Customers may however make an exchange, no questions asked, within 7 days from arrival of package. All products must be presented in their original packaging, not used, in saleable condition accompanied by the original receipt or a printed email receipt.

If your exchanged items is of greater value than the original item, you will be charged for the difference. However, if your exchanged item is of lesser value, no refunds will be credited for the difference.

Unfortunately, we could n’t take responsibility for the shipping costs incurred to return exchange items to us through mail.