What do I do with my Lotus Notes archive files? Are they being migrated to Microsoft
Office 365?

Archive files will be migrated to Office 365. We are working on our procedure for
migrating these files and how they will be accessed in Office 365. Until then, you
will still be able to use the Lotus Notes client on your computer to access your archive
files.

Contacts will not migrate well, so you will want to review your Ferris related contacts
and delete any addresses that have a "/FSU" in them. Before your migration date, you
will need to synchronize your contacts. See the instructions.

Then, after migration, you will have to export your contacts from the Lotus Notes
client and import your contacts into Outlook yourself. view the instructions.

Office 2013 Information

When I try to launch Outlook for the first time, I get an error message: "Cannot start
Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened.
Your profile is not configured."

You will need to remove the default mail account on your computer. See the instructions here.

For Windows 7 users, first go to All Programs in the start menu. Go to the Microsoft
Office 2013 folder and click Outlook 2013. Remember, you can right click or select "Send To" to add Outlook 2013 to your task bar or
start menu.

Can people with another Office version open documents I create with Office 2013?

Yes. Office 2007, Office 2010, Office 365 and Office 2013 users can open documents
created using the latest release of Office applications without any additional action,
with the exception of Access databases.

1. If, when you log into your Apple computer, the id you use is your ShortID, (like
your MyFSuID format), and your password that you use to login to your desktop/laptop is the same as your Active
Directory (MyFSU) password, see further instructions.

Mobile Information

Will there be a way to access Office 365 through the web for those users that don’t
use the client installed on a computer?

Office 365 is a cloud-based service that syncs with a locally installed client on
a workstation. Because of this, you will able to work with your email, calendar, Word,
PowerPoint, and Excel files through your web browser. You will need to go to http://Office.ferris.edu to login.

Is there a cost to access email/calendar items from a mobile device or tablet?

There will no longer be a cost to have your email, calendar, and contacts synced to
your mobile device or tablet. We have further information on how to setup your device
or tablet to sync this information on the Mobile Office Page.

Will there be a way to access Office 365 from a mobile device or tablet with an application
or web browser?

There is a native application that can be installed on Apple iOS devices (iPhone,
iPad, etc.) to access your mail, calendar, and contacts, as well as Lync. You can
also go to the web address URL and access your mail, calendar, and contacts as well.
See more info on the Mobile Office Page.

General Office 365 Information

Will Office 365 require constant updates from Microsoft?

Office 365 specifically will not have updates that will need to be applied to products.
Office 365 is a suite of products from Microsoft that enhances your productivity and
collaboration. Those individual products will be upgraded/patched, if needed, on Microsoft’s
regularly scheduled monthly patch day.

Is there a way to request time off in Microsoft Office 365 like there was in Lotus
Notes?

We are currently working with vendors to implement a time off request application
built into Office 365. Continue to use the Lotus Notes client to put in your time
off like before and watch for announcements about the new system.

You will be able to login to Office 365 applications with your current MyFSU password.
When you change your password, there may be up to a five minute delay before the password
synchronizes with the Office 365 servers.

What training options will be available to learn the new applications in Microsoft
Office 365?

You will have several training options available to you to learn all about Office
365. The training options consist of on-site instructor-led classes, online live instructor-led
classes, Web-based classes, recorded class sessions via the web, access to the entire
Lynda.com training library, and Microsoft-related tutorials and videos. To access
these training options, please visit the Office 365 Webinars page.

Email Information

Are there any size limitations for working with email and sending attachments?

The maximum message size limit is 25 MB, including attachments. Note: An email client
may limit the size of an individual file attachment to a value much less than the
message size limit. For example, in Outlook Web App, the maximum individual file attachment
is 10 MB.

If you are looking in your Outlook mailbox before you received notice that your account's
migration was completed, please wait until you get the official notice.

If it was an older message, the system automatically puts messages over two years
old in your online archive. In Outlook, on the left hand side, below the list of your
folders, you might see an item that is titled Online Archive, with your email address
after it. Note that items in folders older than two years will be there, too.

If your folders were marked as hidden or private in Lotus Notes, those would not have
migrated.

I'm not getting email from some people or companies outside of Ferris.

Outlook has a very good spam mail/junk mail filter, and will move email into your
Junk Mail folder.

Depending on the Junk Email filter protection level that is set, some legitimate email
messages might be moved to the Junk Email folder.

Tip: We recommend that you periodically review messages that are moved to the Junk Email folder to ensure that you aren't missing any legitimate messages.

To mark a message as not junk, do the following:

In Mail, click the Junk Email folder in the Folder Pane (Folder Pane: The column on the left side of the Outlook
window that contains folders for each view, such as Mail or Calendar. Click a folder
to show the items in the folder. Formerly the Navigation Pane in earlier releases).

Tip: To avoid seeing objectionable content in the Junk Email folder, you can turn the Reading Pane off for only that folder.

In the message list (message list: The middle part of the main Outlook window that
displays the contents of the selected folder), click any message that you want to
mark as not junk.

Click Home.

In the Delete group, click Not Junk.

Keyboard shortcut: To mark a message as not junk, select the message, and then press
Ctrl+Alt+J.

A message that is marked as not junk is moved back to its original folder, usually
the Inbox. When you mark a message as not junk, you can add the sender or the mailing list
name to the Safe Senders List or Safe Recipients List.

Any message viewed in the Junk Email folder appears in plain text format and any links that it contains are disabled.
When a message is moved out of the Junk Email folder, its original message format is restored, and links are enabled. Any links
considered suspicious remain disabled.

I keep getting "undeliverable mail" messages when I try to send email to some Ferris
employees.

The most likely reason is that you have a contact in your personal address book with
the old Lotus Notes formatting, usually one with the /FSU. When you start typing the
person's name in the address line of your email or meeting invite, and you see multiple
options show up, click on the X next to the one with the /FSU in it. If this is happening,
go into your contacts list and review the contact information, and get rid of the
email addresses with the /FSU in them.

If you are still having problems, use the person's shortid@ferris.edu to send the
message to them. You can look up their address in the Ferris Phone Book.

When I am looking for an email, the older ones are not in my inbox or folders.

The system automatically puts messages over two years old in your online archive.
In Outlook, on the left hand side, below the list of your folders, you might see an
item that is titled Online Archive with your email address after it. Note that items
older than two years that were in folders will be there, too.

Also, if you are a Lotus Notes user emailing someone who has already been migrated
to Office 365, it is best for you to use that person's "shortname." Use the web online
phone directory to look up the person's email address, which is still username@ferris.edu. Once we have migrated everyone over to Office 365, we will change these email addresses
to preferredfirstnamelastname@ferris.edu.

On a meeting I am the chair of, I cannot see who has accepted and who has not.

During the migration, the links to the responses from the participants were lost.
This is expected, as Lotus Notes has its own proprietary way for doing the linking
that cannot be relinked. So, as the chair, you will want to open the meeting, click
on Scheduling Assistant in the toolbar, click on Invite Attendees, and verify the people and location. Click on Send. They will then respond to the invite with their acceptances or declines.

Also, if you are a Lotus Notes user emailing someone who has already been migrated
to Office 365, it is best for you to use that person's "shortname." Use the web online
phone directory to look up the person's email address, which is still username@ferris.edu. Once we have migrated everyone over to Office 365, we will change these email addresses
to preferredfirstnamelastname@ferris.edu.

OneDrive/SkyDrive

Will I be able to use OneDrive/SkyDrive? If so, is there a size limitation?

You will get a 25 GB OneDrive/SkyDrive account in addition to your mailbox size of
50 GB. Remember, since items you put on OneDrive/SkyDrive are accessible via an Internet
connection, do not store any protected, sensitive, or confidential information on
it.

Also, if you are a Lotus Notes user emailing someone who has already been migrated
to Office 365, it is best for you to use that person's "shortname." Use the web online
phone directory to look up the person's email address, which is still username@ferris.edu. Once we have migrated everyone over to Office 365, we will change these email addresses
to preferredfirstnamelastname@ferris.edu.

Make sure the address book is up to date by running Sync. Instructions on how to do
this can be found on the Updating Your Address Book page.

Then, look them up by their last name by following these steps:

Go to the Address book (Ctrl + Shift + B).

Click on Advanced Find.

Type the person’s last name in the Last Name box, and click OK.

You should see all people with that last name. If you're still not sure if you have
the right person, you can review the other attributes, such as title or department,
to ensure you have the correct person.