Grant Visio Services with Read-Only Operator Permissions on the RMS

In order for Visio Services to refresh the diagrams that are published and connected to Operations Manager data, the Visio Services service application must be configured with credentials that have access to the RMS. This is because the Visio Services service application is executing the data provider that is responsible for returning the updated dataset from the RMS.

The easiest way to configure this is to make the account that Visio Services is running as a Read-Only Operator on the RMS.

If you need to determine the account that is configured for Visio Services, use SharePoint’s Central Administration:

Open the Central Administration site.

In the Security section, click Configure Service Accounts.

In the list of Service Accounts, select Service Application Pool – SharePoint Web Services Default.

The account is listed in the Select an account for this component field.

To grant the Visio Services account Read-Only Operator access to the RMS

In the Operations console, open the Administration view.

In the Administration pane, expand Administration, expand Security, and then click User Roles.

In the User Roles pane, right-click Read-Only Operator, and then click Properties.

In the Operations Manager Read-Only Operators – User Role Properties dialog box, on the General Properties page, click Add.

On the Select User or Groups page, enter the account that is configured for Service Application Pool, and then click OK.

Click Apply, and then click OK to close the Operations Manager Read-Only Operators -User Role Properties dialog box.