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Every business will be forced to confront some sort of transition, especially when you have the clarity of a grounded business plan. Transitions are either planned or reacted to and yes they bring emotional distress that leaders must confront. Businesses that fail to prepare for the worse case scenarios are setting themselves up for lots of heartaches, and many such bad scenarios are easily fathomed. Here is a simple jarring example, if you are going to build a growing Real Estate Office with the goal of 15 to 25 agents doing 150 to 250 transactions a year you will not be able to do it with a part-time administrator. You may try the route of multiple part-time administrators to keep cost down, but all you are doing is deflecting accountability and creating the conditions for one to blame the other for projects not handled well. If you have the courage to write an activity-based business plan you will easily discern your worse case scenarios and prepare for them as a leader.