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Topic Review (Newest First)

02-27-2015 10:30 AM

skramblr

Just anecdotal, but I was at my dealership two days ago and my Mustang is waiting on a part (pinion gear). Was talking with the service manager about the part being back-ordered and he mentioned they've been replacing a lot of clutches on the Focus. They had several in the ship waiting on clutches. This, in a city of 12k people. Does not seem normal to me.

02-26-2015 08:22 PM

BeastMD

Quote:

Originally Posted by Damieboo

My brother works at a Ford collision center and he says he replaces clutches on 2012 focuses "a couple times a week", in his own words. Sounds like it's every 2012 ford focus. They try to make it sound like it's an isolated problem in a few cars but it's a defective product.

Well my 3rd cousin works at a chevy dealer and knows a ford tech who says he only fixes them once a month...

See what I did there? While there is no arguing that the DCT is more problematic than probably should be. Making blanket statements like that are wrong and really provide ZERO insight. Ford sells roughly 20000 focus's a month. If the problem were so widespread you would see a lot more action on it. My company uses mainly focus's for its fleet since 2012 and still buys tons today. So I do have a valid data set to look at and when I asked my fleet guy about them he said that the Focus in his experience is only slightly more problematic than the vehicles he has used in the past and only slightly higher than some of the C-maxs we have too. These are cars driven hundreds of miles a day and are constantly being pushed and stopped and started...

02-25-2015 12:40 PM

Damieboo

My brother works at a Ford collision center and he says he replaces clutches on 2012 focuses "a couple times a week", in his own words. Sounds like it's every 2012 ford focus. They try to make it sound like it's an isolated problem in a few cars but it's a defective product.

02-25-2015 05:44 AM

mr_cassandra

Quote:

Originally Posted by Damieboo

Hello all. Where to start...we bought a used 2012 Ford Focus SE at a dealership about a year ago. It had 36k miles. Drove pretty nice. I've never driven a new car and definitely not a Ford so I didn't notice anything out of the ordinary. We did mostly highway driving for the first 9 months and it shifted a little funny now and then, nothing intolerable. I noticed when trying to accelerate slowly, specifically in parking lots, the car would jump forward on its own and I'd have to hit the brakes to avoid hitting someone. A lot of stop-and-go and I was very embarassed because people would stare at me like I didn't know how to drive.

Fast forward to today. Now at 62k miles. Around 50k we started having the jerking, shuddering, shakey acceleration. It drives like it's on its last legs. When I heard about the clutch service bulletin, I took it in and right away the techs said it was problematic and would order the part. Of course there was a 3 month backorder on it. So 3 long months later, I finally call them up one day and they say they have the part and ask me for a day that works. I say Monday. I call a day in advance to double check that I have an appointment and the service guy says "Oh you know what, we're totally booked for Monday. How does Thursday sound?" After telling me Monday DEFINITELY worked. Okay. Well Thursday doesn't work because my husband is military and needs the car to drive on base and get through the gate. So the guy says "Friday I can definitely get you in." So Friday comes, I get up at 4am to drive my husband to work, sleep for an hour, and drive half an hour to Ford. Wait 20 mins and the service guy says "Oh...we might have to keep the car for the weekend, I couldn't get you in for an appointment." At this point I'm about to say F it. Do these people know how appointments work? I'm 90% sure they're just screwing around until I get sick of playing cat & mouse and give up. So now I have an appointment 2 weeks after the part came in for Monday and I will refuse to leave until this damn car gets fixed. We're in an upside down loan for a lemon car and I honestly don't know what to do at this point.

To the most recent poster, I have heard good things about this clutch replacement. It's about 50/50 whether it will work or not. A couple people had my exact same issues and had the clutch replaced and they say it drives like a dream now. No shudder, shaking,etc. Fingers crossed mine goes as well, if I ever get my car in.

I have read many posts about long backorder times , makes you wonder just how many people out there have problems.

02-25-2015 05:43 AM

mr_cassandra

Quote:

Originally Posted by kraff

I purchased a 2012 Ford Focus from a dealer with 59900 miles. For some reason I didn't notice the shutter right away but within day two I realized there was a problem. I took it back to the dealer and they were very nice about it and took it over to the Ford dealer where they got it "fixed". I was told they ran the computer program on the transmission but that most likely it wont last and I'll have to have the clutch replaced and then they said I shouldn't have any more problems. BUT...that is not what I'm reading and seeing on these threads.

I would just really like to know if there is anyone out there who has had their clutch replaced and not had another problem after driving 20k-50k miles?

They tried to assure me that once the clutch is replaced, I should be fine but I'm just not believing it. We have discussed trading the focus for another car in their inventory but their really isn't anything I liked nearly as much as this car. I'd really like to keep it but not if I'm going to be driving over to the dealer every few thousand miles.

I have seen posts about a revision "F" fix where people seemed happy

02-24-2015 05:12 PM

Damieboo

Welp...after a ton of hassle and getting to test drive a loaner 2015 ford focus because my car wasn't done when they said it would be, my clutch has been replaced. The notes on my paperwork initially stated there was a shudder on take off. Then on the road test, there was a very noticeable shudder on slow take offs, they updated the software and the shudder was still there. Then they did the clutch assembly and seals and performed a "clutch relearn test." My first time driving it, boy was it a change. I kept expecting the shudder and there was none. First gear is still a little boggy to get out of but don't get me wrong, it is a MAJOR improvement. It has a lot more horsepower than before and shifts noticeably, but smoothly, if you will. No more jerking, and acceleration is slower so I'm not jumping forward in stop and go traffic. It also coasts for much longer. I'm gonna go ahead and assume the gas mileage has improved because it was steadily dropping over the last few months as the clutch got worse and worse. We'll see how this goes in the long run. If I have any problems, I'll update this thread.

02-20-2015 12:57 PM

Damieboo

Hello all. Where to start...we bought a used 2012 Ford Focus SE at a dealership about a year ago. It had 36k miles. Drove pretty nice. I've never driven a new car and definitely not a Ford so I didn't notice anything out of the ordinary. We did mostly highway driving for the first 9 months and it shifted a little funny now and then, nothing intolerable. I noticed when trying to accelerate slowly, specifically in parking lots, the car would jump forward on its own and I'd have to hit the brakes to avoid hitting someone. A lot of stop-and-go and I was very embarassed because people would stare at me like I didn't know how to drive.

Fast forward to today. Now at 62k miles. Around 50k we started having the jerking, shuddering, shakey acceleration. It drives like it's on its last legs. When I heard about the clutch service bulletin, I took it in and right away the techs said it was problematic and would order the part. Of course there was a 3 month backorder on it. So 3 long months later, I finally call them up one day and they say they have the part and ask me for a day that works. I say Monday. I call a day in advance to double check that I have an appointment and the service guy says "Oh you know what, we're totally booked for Monday. How does Thursday sound?" After telling me Monday DEFINITELY worked. Okay. Well Thursday doesn't work because my husband is military and needs the car to drive on base and get through the gate. So the guy says "Friday I can definitely get you in." So Friday comes, I get up at 4am to drive my husband to work, sleep for an hour, and drive half an hour to Ford. Wait 20 mins and the service guy says "Oh...we might have to keep the car for the weekend, I couldn't get you in for an appointment." At this point I'm about to say F it. Do these people know how appointments work? I'm 90% sure they're just screwing around until I get sick of playing cat & mouse and give up. So now I have an appointment 2 weeks after the part came in for Monday and I will refuse to leave until this damn car gets fixed. We're in an upside down loan for a lemon car and I honestly don't know what to do at this point.

To the most recent poster, I have heard good things about this clutch replacement. It's about 50/50 whether it will work or not. A couple people had my exact same issues and had the clutch replaced and they say it drives like a dream now. No shudder, shaking,etc. Fingers crossed mine goes as well, if I ever get my car in.

02-11-2015 05:14 PM

kraff

I purchased a 2012 Ford Focus from a dealer with 59900 miles. For some reason I didn't notice the shutter right away but within day two I realized there was a problem. I took it back to the dealer and they were very nice about it and took it over to the Ford dealer where they got it "fixed". I was told they ran the computer program on the transmission but that most likely it wont last and I'll have to have the clutch replaced and then they said I shouldn't have any more problems. BUT...that is not what I'm reading and seeing on these threads.

I would just really like to know if there is anyone out there who has had their clutch replaced and not had another problem after driving 20k-50k miles?

They tried to assure me that once the clutch is replaced, I should be fine but I'm just not believing it. We have discussed trading the focus for another car in their inventory but their really isn't anything I liked nearly as much as this car. I'd really like to keep it but not if I'm going to be driving over to the dealer every few thousand miles.

02-08-2015 08:16 AM

weazer

Ford service I've had my focus since 2012 it will be 3 years in JulyIit is now in shop cause of transmission I have to pay a 1000 just to break it down to see what the problem is my opinion it's the gear shifter not shifting gears right or going into the right gear just like every has explained u rsstoppedand when u go forward it acts like it wants to stall like u shifting into 1st and u left the clutch out a little to fast i think it shouldn'tcost me money to see what's wrong with it when itthe ttransmission the lite even went on i feel that Iit was caused by the shuttering if u have a manual and u don't know how to drive it that means when u change gears and Iit almost stalls cause u pulling the clutch out to fast it will damage the transmission so with this shuttering all the time acting the way we all decibel it then Iit will mess the Transmission up

02-05-2015 12:39 PM

BeastMD

Quote:

Originally Posted by weazer

I have a Ford2012 Iit sucks i drive a manual shift I love them and get a smooth ride if u know how to shift so this crap on a dual shifter how it's oOK to shutters no a car should not do this mine feels like I' a beginner driving a manual i took it in and they said nothing is wrong with it my husband said they said it would shutter I said this is not right I received letters on recalls so I called and told them about the letter they took my Vin number and told me that my car was not one of the recall but i explained how my car was doing all the stuff on the letter then I called the lawyer and they said I would have to have the problem fixed a couple times then they could proceed so I'vebeen telling them something wrong now I have it in the shop and it'smy Transmission funny I told my husband that it was that. Told him my tires were low his response is that the light would show it did after I felt all these things the transmission light went on after the fact Iit felt likethe tranny dropped on the ground I had to race engine up so it would kick in to gear to move again then it ran smooth but when I stopped it did it again so how i that not the clutch and there telling me that ford eextended a warranty for clutch but there saying it'snot my clutch this is the worse car I ever got and I liked ford I loved my 2010 manual ford focus only traded up for my husband only got on here looking for a way ford to pay for the damage cause it was never right they should be responsible for it

Holy run-on sentence Batman! Dude no offense by your post is very difficult to read due to lack of punctuation.

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