I would like to help a charity situation who has a Toshiba SD-H400 with a bad hard drive. Does anyone perhaps have a WinMFS image for that model they could let me have so I can recreate a hard drive for this person.
Thanks so much in advance!

If you still have a copy of a single drive image of a Toshiba SD-H400 it would be greatly appreciated. I found an image that must have been made from a unit with an external storage unit attached to it. After restoring the .bak file and reinstalling the drive, the tivo starts up but after a short while goes to a screen called "External Storage Missing" It says I can either attach the external and reboot the tivo or if I no longer want the external to press "clear" on the remote. I pressed clear, it reboots and goes right back to the same screen. I'm pretty sure plain .bak while do the trick. ANY help would be greatly apprecited!!!

If you still have a copy of a single drive image of a Toshiba SD-H400 it would be greatly appreciated. I found an image that must have been made from a unit with an external storage unit attached to it. After restoring the .bak file and reinstalling the drive, the tivo starts up but after a short while goes to a screen called "External Storage Missing" It says I can either attach the external and reboot the tivo or if I no longer want the external to press "clear" on the remote. I pressed clear, it reboots and goes right back to the same screen. I'm pretty sure plain .bak while do the trick. ANY help would be greatly apprecited!!!

Unless by external storage they mean the DVD deck, it sounds like you got hold of an image from some other , newer, model that has an eSATA port.

That's the error a Series 2 gives if it has two (internal) hard drives and one of them isn't detected during startup. The image you used was probably from a dual-drive upgrade.

Pressing clear should theoretically remove the phantom device, but for whatever reason isn't working. It's probably easier to find a different image and start over.

The weird part is that I don't think any DVD-equipped TiVo ever had two hard drives and nobody ever made dual-drive upgrade kits for them. I guess I could be wrong. I assume you don't have the DVD drive connected to the same IDE bus as the hard drive.

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That's the error a Series 2 gives if it has two (internal) hard drives and one of them isn't detected during startup. The image you used was probably from a dual-drive upgrade.

Pressing clear should theoretically remove the phantom device, but for whatever reason isn't working. It's probably easier to find a different image and start over.

The weird part is that I don't think any DVD-equipped TiVo ever had two hard drives and nobody ever made dual-drive upgrade kits for them. I guess I could be wrong. I assume you don't have the DVD drive connected to the same IDE bus as the hard drive.

Since TiVos started out as IDE, with provisions on the chassis (room for 2 brackets, extra Molex connector on the power lead, and an extra empty connector on the ribbon cable) for running one or two internal drives on the single IDE controller, depending on model (which is how a lot of single drive models got "hacked" with a second internal drive), it's odd they'd have code that calls the second drive external storage, unless this was something they started playing with when they developed the S2s, but didn't implement until the S3s.

I wonder if anybody outside of TiVo knows if the various DVD versions had 2 separate IDE controllers, or just two 40 pin headers paralleled by some non-obvious traces on the motherboard.

I'm pretty sure somebody here a while back said they used a separate ribbon cable, but that doesn't guarantee a second IDE controller.

Hello, does anybody still have the WinMFS image for this model? My harddrive is out of service and I would like to make an image to repair. Appreciate all the help. I tried the link from Unitron but did not work. I am a novice and any help would be appreciated.

Hello, does anybody still have the WinMFS image for this model? My harddrive is out of service and I would like to make an image to repair. Appreciate all the help. I tried the link from Unitron but did not work. I am a novice and any help would be appreciated.

Do you mean you tried unsuccessfully to download it, or that after successfully downloading you were unable to use the file?

If the latter rather than the former is the case, it might be because it's a compressed file, as indicated by the .zip file name extension, and has to be uncompressed to recover the original. In this case the original was actually 3 files, the kernel backup, the bootpage backup, and the entire drive truncated backup, which has a .tbk extension and is the file you need.

I've unzipped it in my DropBox public folder, and just the .tbk file is now available at

In addition to whatever work you do on the HD I would suggest vacuuming out the inside as well. My SD-H400 was refusing to boot and I fixed it by vacuuming out the dust inside which was apparently causing a short-circuit.