Terms and conditions

UA NON-RETURNABLE DEPOSIT EQUAL TO 25% OF THE COST OF YOUR STAY IS REQUIRED FOR EACH BOOKING

If your booking is cancelled, Eden Ouest will retain the deposit.

CANCELLATION BEFORE THE START OF YOUR STAY

If you cancel more than 10 days before the start of your booking, Eden Ouest will retain the deposit.

SHORTENING YOUR STAY

The full cost of the accommodation must be paid.

CANCELLATION BY EDEN OUEST

If, before the start of your stay, Eden Ouest cancels your booking, it must inform you by letter or email. Without preventing any recourse to compensation for losses suffered, Eden Ouest will immediately refund all sums already paid in their entirety.

ARRIVAL/DEPARTURE

Check-in is between 5.30pm and 7.30pm. If arriving later, or if your arrival is delayed, you are asked to inform the Eden Ouest. Rooms must be vacated by 11am at the latest.

MEANS OF PAYMENT

Payment by cheque, in cash or by credit card only (we do not accept American Express).