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Get a world-class education with the solid Christian foundation you’re looking for at Liberty University. Here, you’ll gain the values, knowledge, and skills you’ll need for success in every aspect of life.

Tickets & Merchandise

Whether you are looking for a bachelor's, master's, or doctoral degree, find out everything you need to know about getting into the program you want and how much it will cost for tuition and other fees

Spiritual Guidance

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Release Notes - Blackboard Known Issues

Friday, July 29, 2016

Assignment Grading Buttons Cover Links and Feedback Area

Problem Description:
Issue for Service Pack: October 2014 (9.1.2014.10.160373)

On the Assignment Grading page, when you click on the down arrow to load the Feedback to Learn text box, it loads the Cancel, Save Draft and Submit button with a gray background that blocks the Add Notes and content editor options for the text box.

Solution/Work Around:
Scroll down the page first before clicking on the arrow to load the feedback text box.

Discussions Board Reverts Back to List View

When viewing discussion boards, the tree view option does not stick once you navigate away from the page. When going into a thread and back out, you have to select tree view again. The default view is list view.

Video Everywhere - Record from Webcam

End of Support for YouTube Webcam Recording

Google has announced that the record from webcam capture feature will not be available on YouTube after January 16, 2016. This will have an impact on Blackboard’s Video Everywhere Tool, which uses YouTube’s webcam capture feature.

Users will still be able to choose recorded videos from their YouTube libraries and add them within the Content Editor after launching the Record from Webcam tool. To do so, they should click on the “Browse” tab. YouTube videos already embedded into a content item with the tool are unaffected by this change. This change affects only the Record from Webcam tool in the Content Editor; the YouTube Mashup tool is not affected. Blackboard is investigating additional solutions to address this change.

Missing Courses - My Courses list:

Problem Description:

We understand that some of you with enrollments over 100 courses are not seeing all of your courses on the myBlackboard tab inside Blackboard. This mainly pertains to Instructional Mentors, Faculty Support Coordinators and Online Chairs.

SafeAssign Reports Missing on Assignments

SafeAssign Reports not generated for students on a SafeAssignment. When checking Course Tools > SafeAssign > SafeAssignments no reports or report percentages shown.

Cause:

During Course Content copy - Some SafeAssignments are corrupted and not fully connected to the SafeAssign Server.

Solution/Work Around:

Three work around options for Instructors:

If no student has submitted to the Assignment yet: Edit Assignment > Sections 4. > Submission Details > Make sure to "Check submissions for plagiarism using SafeAssign" and "Allow students to view SafeAssign originality report for their attempts" > Submit. SA link should now work as intended.

If students need to see their Originality Score and students have already begun to submit to the assignment:
In the Assignments folder where broken SafeAssignment is located - Create new Assignment: Click Assessments (button at top) > Assignment > Sections 4. > Submission Details > Make sure to check "Check submissions for plagiarism using SafeAssign" and "Allow students to view SafeAssign originality report for their attempts". Have students resubmit their papers to this link. If this is a DRAFT paper and a Final Submission will need to be submitted later then also check the "Exclude submissions from the Institutional and Global References Databases"

Once a student has submitted to SafeAssigment - Instructors can download assignments files from the GradeCenter: Column Header - drop down menu > Assignment File "Download" > Check all boxes next to submissions > Download Submissions Now > Save to Desktop with the shorter filename. > Due to how SafeAssign checks all the files in the .zip folder, you will need to delete the .txt files. >Open the .zip folder you saved > Click on Type at the top of the list of items in the folder > Select all of the .txt documents and hit Delete on your keyboard. > Close the .zip folder.

We understand that some of you with enrollments over 100 courses are not seeing all of your courses on the myBlackboard tab inside Blackboard. This mainly pertains to Instructional Mentors, Faculty Support Coordinators and Online Chairs.

A student submits an assignment with an attachment that has an apostrophe in the filename. When attempting to view the submission within the inline grading viewer "Loading... Please wait while we render this file" appears. The “error” remains on the page and does not render the file, even though it is a supported file type.

Solution/Work Around:

Users should avoid including special characters in file names. However, when clicking the file's name under Submission on the right side of the inline grading screen, the file will render. Instructors will have to either clear the students attempt and have them rename the filename and resubmit, or they will need to download the file and post the grade as an override grade. The apostrophe disables the ability to post the grade on the Inline Grading Page.

Reply Text is not Visible in Discussion Board

Problem Description:

At times, when viewing a thread in the Discussion Board the subsequent replies will not display correctly, the text does not display.

Solution/Work Around:

To view all the replies properly, users must manually collect the threads. To collect the threads, expand the posts that need to be viewed, check all boxes next to them, and click collect. The replies will display correctly and you will be able to reply to the posts.

Unable to Download Documents in Internet Explorer

A "Blocked Popup" bar appearsacross the top of Internet Explorer 8 (IE8) when a Microsoft document (Word, Excel, PowerPoint, Visio, etc.) is clicked for download. Once the download (Right Click on pop-up bar and select "Download File") is "allowed", Blackboard will take you back to the entry point of the course. Once you return to the same download, it will download appropriately.

Cause:

The Download mechanism used by Blackboard causes IE8 to treat the download as a pop-up that IE8 automatically blocks.

Resolution/Workaround:

Work Around #1:

1) Right-Click on document.

2) Select "Save Target As...".

This avoids the pop-up from occuring but will have to be done each time. Work Around #2 provides a one-time solution.

Work Around #2:

1) Open Internet Explorer

2) Go to the "Tools" Menu

3) Click "Pop-up Blocker"

4) Click "Pop-up Blocker Settings" (Sub-menu of the "Pop-up Blocker")

5) In the "Name of website to allow" box type: bb7.liberty.eduand click the "Add" button.

6) Click the "Close" button to close the window and return to IE8. You should now be able to open documents.