Kuri is offline and having trouble connecting

Don't fret! If Kuri is having trouble connecting to Wi-Fi, we need to give him a helping hand by updating his Wi-Fi settings.

Open up the Kuri App.

Tap the Settings icon in the bottom right corner.

Tap Robot Settings.

Tap Update Wi-Fi.

If your Kuri is having connectivity issues, usually indicated by a "Kuri is Offline" message in the app when attempting to access Kuri Live, this should do the trick. If not, you'll want to reach out to our friendly neighborhood robot support team at support@heykuri.com.