Library Archive 2017

Like practically everything else, it feels like marketing—especially advertising—is changing at lightning speed. Print is out, digital is in.

Broadcast no, Social yes. Mass messaging is passé, microtargeting is the new black. Traditional processes? Nah, give me agile please, and let’s add in some programmatic advertising. Right or wrong, these seem to be the prevailing attitudes as technology advances and consumer behavior changes.more

Marketing research is about gathering, analyzing, and interpreting information to help accomplish that as effectively and successfully as possible.

In marketing, there’s almost always a need for research—a need for information to help identify or assess challenges and opportunities, or to guide decisions and actions. There are also all kinds of questions that might be asked and the most important questions in marketing are always about “why.”more

Today we’re going to talk about simulation, and how simulation is used to measure the return on investment of media activity.

As we mentioned in an earlier episode, media mix modeling produces an equation and that equation has inputs and outputs. And the inputs are the units of activity for TV advertising and other types of advertising.more

With the proliferation of products, the rise of store brands, the role of online shopping, and increasingly discriminating consumers, the task of putting your “best face forward” is more difficult—and more crucial—than ever.more

In today’s world, what role do retail stores and establishments play in the consumer’s purchase journey?

What are your customers actually doing inside your retail store or establishment when they purchase a product or service? As a retailer, how do your “brick and mortar” establishments fit into the consumer’s purchase journey, compared to online shopping?more

Let’s say management has determined that your company needs to evaluate how Millennials currently impact your business and how they will impact your business in years to come. How can you design innovative products and services for Millennials?more

Today we’re going to talk about the equation that’s used for media mix modeling.

To begin the discussion, we should understand that what we’re doing is building on top of the demand equation, and as you remember from your Economics 101 class, a change in price causes a movement along the demand curve.more

Apple is perceived by technology professionals to be the “most technologically advanced" company worldwide, according to a September survey by Decision Analyst, a leading marketing research and analytical consulting firm.

Decision Analyst recently surveyed more than 1,000 technology professionals worldwide—a group that includes engineers, scientists, computer programmers, and other technology executives.more

Will people like it? Will they buy it? Will they tell others about it? Will they give positive ratings and reviews? Will they buy it a second time? And a third? Will we make a profit on it? How quickly?more

Today we’re going to talk about the modeling method used in media mix modeling.

To begin with, it’s very important to decompose the time-series variation, the across-time variation from the cross-sectional variation, that would be across brands, across markets, across regions, for example.more

Will people like it? Will they buy it? Will they tell others about it? Will they give positive ratings and reviews? Will they buy it a second time? And a third? Will we make a profit on it? How quickly?more

Market researchers, almost by definition, constantly deal with certainty and uncertainty. If there was no uncertainty in the world of marketing—if everything were reasonably known or certain—there wouldn’t be much need for market researchers.

But, in fact, the world of marketing is full of uncertainty—things not known, not understood, not ever tried, or not even ever imagined. If what we know in the world of marketing would fill a cup, what we don’t know would fill an ocean.more

Cryptocurrencies such as Bitcoin have captured the public’s imagination and investors’ fancy as a new pathway to wealth. Bitcoins traded as high as $4,000 last week (August 2017), but as recently as 2010 you could have purchased a Bitcoin for a few pennies.

We might think of Bitcoin as a type of artificial currency, an imaginary currency, or even a counterfeit currency, but, of course, it goes by the moniker “cryptocurrency.”more

How much of your brand narrative do you control? The answer is probably “less than you think.”

Way back when, marketers sent forth advertising messages, and consumers received them. We all knew that there was such a thing as “word of mouth,” and that it could be powerful. Honestly though, your typical consumer didn’t spend a lot of time talking to her neighbor about what toilet paper they preferred. Companies were content that they, for the most part, controlled their brand narrative.more

Throughout history, we have looked toward the horizon to see what is before us as we chart our ways through the seas.

We are trying to find the smoothest course or, at the very least, trying to avoid the hidden reefs. In business, we too often look inward within our “ships” (or companies or organizations) and focus on the here and now, rather than what may be a ways off, out on the horizon. It is not that these internally focused efforts are unnecessary, but it is critical that our organizations also continue to keep an eye looking outward in order to keep watch for paths forward, small areas of turbulence, or for gale-force storms.more

Today we’re going to talk about the term “attribution.” Attribution is used by pundits of marketing analytics to talk about how much of a sale is attributable to different causes.

And the first type of, there’s, the word “attribution” used in two ways. In the first way, it is used to measure, for example, the amount of additional unit sales that might be attributable to a kind of marketing activity.more

Whether we work in a corporate environment or for an agency, we are all looking for ways to discover and provide better insights to our clients (either internal or external) so that they can excel in this highly competitive environment.

The first step is to work on your relationships with your clients. They should feel comfortable discussing all the aspects around the business issues with you, whether they are “the good, the bad or the ugly.” Your past performance on previous client projects is the foundation of your relationship with them.more

The Decision Analyst U.S. Economic Index stood at 115 in June 2017, a 1-point increase from its May 2017 level of 114 and a 6-point increase from its June 2016 level of 109.

The overall slope of the Economic Index over the past 12 months is generally upwards, reaffirming that the U.S. economy is likely to expand throughout 2017. The Economic Index tends to lead U.S. economic activity by 6 to 12 months. The overall slope of the Economic Index over the past 12 months is generally upwards, reaffirming that the U.S. economy is likely to expand throughout 2017. more

The world is awash in data from surveys of all types. The rise of low-cost, do-it-yourself survey tools has added to the flood of survey data.

We can scarcely buy a toothpick without a follow-on survey to measure how happy we are with the toothpick. All of these surveys and the data they generate (often using relatively large samples, n > 1,000) tend to create a false sense of accuracy, based on the calculated standard error. The standard error is a widely accepted measure of sampling error, and it is typically the basis for the footnote “the accuracy of this survey is 5 percentage points, plus or minus, at a 95% level of confidence” found in research reports or survey research results in newspapers, magazines, or websites.more

The Decision Analyst U.S. Economic Index stood at 114 in May 2017, a 3-point increase from its April 2017 level of 111.

This increase reverses a four-month decline in the Index. The overall pattern of the Economic Index over the past 12 months is clearly upward, reaffirming that the U.S. economy is likely to expand throughout 2017, assuming events in Washington, D.C., do not deflect the U.S. economy from its upward momentum.more

Replicating actual market decisions in a survey choice task is an important design goal. However, given that survey respondents have moved to devices with smaller screens, it has become increasingly difficult to accomplish the goal of realism.

For this reason, a summary of the most important elements of realism becomes critical, so that the choice task design can focus on incorporating only these most important elements. Where space is limited, the design must be focused on what is most important to producing realistic choice model outputs.more

I-we explained that media mix modeling uses historical data to measure the ROI of media activities, such as, digital marketing, or TV advertising. I also explained that econometric modeling is the primary traditional approach used in media mix modeling.

Today we will discuss the key strengths and weaknesses of econometric modeling when used for media mix modeling.more

Originated by the Stanford University Institute of Design, this is a development pathway that was devised for use by designers and innovation specialists. Essentially, Design Thinking is a process in which various steps are knitted together to help guide innovation in virtually any area of discipline. That is, the process helps develop new products and services, new advertising or promotions, new package functionality or presentation, etc.more

It often happens that a perfectly designed sampling plan ends up with too many women and not enough men completing the survey, or too many old people and not enough young people.

In these cases, data weighting might make sense, if you want totals that accurately reflect the whole population. The term "data weighting" in most survey-related instances refers to respondent weighting (which in turn weights the data or weights the answers). That is, instead of a respondent counting as one (1) in the cross-tabulations, that respondent might count as 1.25 respondents, or .75 respondents. Here are some best practices to keep in mind when you are thinking about weighting survey data.more

The Decision Analyst U.S. Economic Index stood at 111 in April 2017, a decrease from its December 2016-January 2017 level of 114.

This four-month decline in the Index may only be a statistical aberration—and nothing to worry about. Or, the recent decline in the Index could be a harbinger of a coming economic downturn. It will take another couple of months to know for sure what the Index’s decline means.more

Recently, I saw a spirited discussion on LinkedIn about issues that client-side market researchers sometimes have with research suppliers’ business development efforts.

That LinkedIn post and subsequent discussion apparently touched a nerve, as it rapidly sparked hundreds of comments and suggestions from client researchers as well as suppliers. It generated follow-up discussions within our office (a research firm), as I’m sure it did in other research firms and client companies. Even as some time has passed, I’ve found myself continuing to think about it, so thought I’d share a few thoughts.more

The Decision Analyst U.S. Economic Index stood at 113 in March 2017, a 5-point increase from March 2016.

This year-over-year strengthening in the U.S. Economic Index signals continued U.S. economic growth for the remaining months of 2017. The Economic Index tends to lead U.S. economic activity by 6 to 12 months. Below is the past-10-year history of the U.S. Economic Index.more

Lately, there have been a number of articles written about whether a company should aim to be truly frictionless, or if perhaps the ability to offer the consumer a memorable experience is somehow at odds with being frictionless.

In other words, does being frictionless equate to being invisible? I am going to argue no to that notion. Come on! Friction is what gets on our last remaining frayed nerve, so let’s have less of that, please!more

Market segmentation as a practice has been around for a while now, and companies and organizations around the world are using segmentation to identify those groups of customers who have similar wants and needs and to then try to fulfill those needs.

As segmentation has evolved, many types of segmentation schemes have been developed; there are segments by product or service needs, sensitivity to price, geographic area, demographic segment, or psychographics and lifestyles. Each of these segmentation types can have their benefits or place.more

Now that U.S. travel restrictions have been eased, Americans are joining the mix of Canadians and Europeans who visit Cuba every year.

The most obvious opportunity is the one for companies in the travel and tourism industries to serve customers eager to visit Cuba for the first time. Cuba’s proximity to the U.S., its natural beauty, and the ideal weather make it a great destination. The country has much more to offer that will appeal to American travelers: beaches, diverse architecture, baseball, cigars, rum, unique dining experiences, and exciting nightlife.more

Over the past several decades, Marketing Mix Modeling has been an important tool to assist firms in optimizing the allocation of budget to various types of media, such as television, radio, print, outdoor, and digital.

In recent years, the digital component has grown out of proportion to more traditional media channels. As a result, digital advertising and the use of influential messaging has grown, and marketers are considering allocating new levels of spending on digital media.more

Prior to rolling out these free-standing digital fixtures, management wanted to test the overall impact of their digital display screen content, as well as the effectiveness and operations of display orientation, sound, and interactivity.more

Planet Earth’s life in its many forms has survived and thrived over a period of at least three billion years.

During this time, living organisms have survived the most incredible extremes, from worldwide warmth to bitterly cold ice ages, from heavy rainfall to extreme drought. Somehow, through all of these monumental changes and life-threatening events, life in all its glory and beauty has flourished. Might life (or nature, or the natural world) have some lessons to teach us about strategy?more

We often put the cart before the horse when evaluating new product ideas. How many times have you been in the midst of a new product development (NPD) effort when the conversation turned to the target market?

Then that conversation seemed to take on a life of its own. I’m convinced that, for some in corporate America, the lens is focused so intensely on the target market that the product idea itself gets pushed into the periphery.more

Curiosity is one of the most powerful forces in the world, and asking questions is one of our most powerful tools.

Asking questions is critical for virtually all learning and understanding. For all improvement and growth. For innovation. For identifying and solving problems. For evaluating options and making decisions. For prioritizing attention and resources.more