Problems connecting to a Location (Virtual Location) can be caused by cache and data file issues. So clearing them often times resolves these issues. Clearing the cache deletes temporary files, while clearing the data removes all of your settings including log-in data. To do this, first, reboot your device, then follow these steps:

If the issue persists, this can be due to interaction with other programs. Therefore, we also recommend clearing data from the following applications:

Google Play Store

Google Play Services

Your preferred Web Browser App (Chrome, Opera, Firefox, etc)

The app you are having problems with (Netflix, Hulu, etc)

Keep in mind that clearing the app's data will remove any custom options and settings. Clearing the app's data is the same as uninstalling and reinstalling the app. If you still experience inconveniences with accessing content, please turn off "Location Services" from your device by following these steps: