For organisations requiring adherence to ISO standards, the design of the corporate intranet can be a critical strategic advantage. Patrick C. Walsh relates his experience in designing a corporate intranet that both engages users and provides quick, transparent access to ISO-related documentation.

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For organisations requiring adherence to ISO standards, the design of the corporate intranet can be a critical strategic advantage. Patrick C. Walsh relates his experience in designing a corporate intranet that both engages users and provides quick, transparent access to ISO-related documentation.

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In order to improve their intranets some organisations have employed web designers to redesign them using an approach tempered in the cauldron of the Internet. If an Internet user finds a website ugly, clunky and they cannot easily find what they want they are likely to ‘vote with their fingers’ and go to another website that serves their purpose better.” Read, print, save or forward this article now.