In many cases, the end of the year gives you time to step back and take stock of the last 12 months. This is when many of us take a hard look at what worked and what did not, complete performance reviews, and formulate plans for the coming year. For me, it is all of those things plus a time when I u...

ServiceNow (NYSE: NOW),
the enterprise IT cloud company, and Hitachi Solutions, Ltd. today
announced that Hitachi Solutions has become the first business partner
in Japan to provide ServiceNow software-as-a-service (SaaS) to the
Japanese market to automate enterprise IT operations. Hitachi Solutions
will resell the ServiceNow Service Automation applications and the
ServiceNow Service Automation Platform. Hitachi Solutions will also
provide implementation, training and first-level support for Japanese
customers.

According to Keiho Akiyama, vice president and executive officer,
Hitachi Solutions, Ltd., “Hitachi Solutions, as a system integrator,
provides various IT services to a number of global companies in Japan
and across the Asian region. I am quite confident that ServiceNow is one
of the best cloud services for helping customers implement business
process automation and standardization as well as for driving service
consolidation among widely-spread operational sites. Along with the
delivery of ServiceNow, we utilize our extensive experience and
expertise to further address our customers' challenges and contribute to
their success.”

ServiceNow enables enterprise IT organizations to consolidate
operational applications and data with a single system of record to
integrate what typically involves a wide variety of systems and
applications. The ServiceNow SaaS includes a full suite of integrated
applications as well as a platform for customizing those applications
and creating entirely new ones. With ServiceNow, companies can create
self-service environments and automate business processes for speed,
cost savings and agility. ServiceNow has over 1,500 customers, including
some of the world’s largest financial companies, retailers,
manufacturers and healthcare organizations.

“As a leading cloud platform for enterprise IT, we partner with some of
the world’s leading companies to best serve the needs of each market. We
believe Hitachi Solutions provides the catalyst we need to drive IT
transformation in Japan,” said David Schneider, senior vice president of
sales, ServiceNow. “Together, we’re committed to helping IT achieve
innovation, efficiencies and competitiveness across the entire
enterprise.”

About Hitachi Solutions, Ltd.

Hitachi Solutions, Ltd., headquartered in Tokyo, Japan, provides
value-driven services throughout the IT life cycle from systems planning
to systems integration, operation and maintenance. Hitachi Solutions
delivers products and services of superior value to customers worldwide
through key subsidiaries in China, the United States and Europe. The
flagship company in the Hitachi Group's information and communication
system solutions business, Hitachi Solutions also offers solutions for
social innovation such as smart cities. For more information on Hitachi
Solutions, please visit: http://www.hitachi-solutions.com.

About ServiceNow

ServiceNow is the enterprise IT cloud company. We focus on transforming
enterprise IT by automating and standardizing business processes and
consolidating IT across the global enterprise. Organizations deploy our
service to create a single system of record for enterprise IT, lower
operational costs and enhance efficiency. Additionally, our customers
use our extensible platform to build custom applications for automating
activities unique to their business requirements. For more information
visit http://www.servicenow.com.

ServiceNow and the ServiceNow logo are trademarks of ServiceNow. All
other brand and product names are trademarks or registered trademarks of
their respective holders.

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