Privacy policy

This Privacy Policy describes how Emirates Hospital Day Surgery and Medical Center (“Emirates Hospital Day Surgery and Medical Center”) Engage mobile application for clients (our “Application”) uses, stores and transmits information and data. By using our Application to connect to a healthcare provider (“Provider”), you consent to this Privacy Policy. Emirates Hospital Day Surgery and Medical Center may modify this Privacy Policy at any time effective upon its posting. Your continued use of our Application constitutes your acceptance of this Privacy Policy and any updates. Your use of our Application is subject to the Engage License Terms and Conditions located at http://emirateshospitalmc.ae/about-us/. If you have any questions about our privacy policy, please email us at motorcity@emirateshospital.ae. PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY DOWNLOADING AND/OR USING OUR APPLICATION, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY ALL OF THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT DOWNLOAD OR ACCESS THE APPLICATION

Your Health Providers

Your use of our Application is subject to your Provider’s privacy policy. You understand that while connected, or attempting to connect, to your Provider’s system, your Provider may collect, store, process, maintain, upload, sync, transmit, share, disclose and use certain data and related information, including but not limited to information or data regarding the characteristics or usage of your device, system and application software, and peripherals as well as your Personal Information, location data and other content. Please contact your Provider if you have any questions about its policies or terms.

Other Third Parties

You understand that third parties, including Apple Inc., Google Inc. and/or any of their affiliates, may collect, use and/or disclose your Personal Information while using the Application (i.e. iOS or Android Smartphone) or other software and that such collection, use and/or disclosure is subject to such third parties’ privacy policy.

Non-Identifiable Information

The Application may automatically collect certain non-identifiable information regarding Application users (NII), such as the serial number of your personal digital assistant (i.e. iOS or Android Device), geographic location, activity tracking data, medication adherence data and other non-personally identifiable information. Emirates Hospital Day Surgery and Medical Center may use your NII to monitor Application user trends, demographics, and to improve the Application services and usability. Emirates Hospital Day Surgery and Medical Center may also aggregate NII to create reports that monitor the outcome of care and/or recovery.

Your Personal Information

During your use of the Application, you may be asked to voluntarily provide certain Personal Information (such as your gender, weight, height, date of birth, ethnicity and other data for to use certain special features of the Application). Your Personal Information is stored by the Application into your iOS or Android Smartphone and/or on Emirates Hospital Day Surgery and Medical Center hosted Server. Your Personal Information is not stored in the Apple iCloud, DropBox, or Google Drive. Prior to providing your Personal Information to Emirates Hospital Day Surgery and Medical Center via the Application, you will be given the opportunity to “opt out” of having your Personal Information stored on Emirates Hospital Day Surgery and Medical Center Server and only stored on your Device. Emirates Hospital Day Surgery and Medical Center may store and process your Personal Information for the period of time during which your account remains active and for a period of six months after you delete your account, or until such time as you withdraw your consent as provided below. After which time Emirates Hospital Day Surgery and Medical Center will delete your stored Personal Information.

Disclosure of Your Personal Information

Emirates Hospital Day Surgery and Medical Center does not sell or license any Personal Information that it may collect from you from using our Application. Except as stated below, we will use your email address and other Personal Information only to confirm your affiliation with your Provider. Emirates Hospital Day Surgery and Medical Center may transfer or otherwise disclose your Personal Information to its employees, agents and consultants if the disclosure will enable these parties to perform business, professional or technical support functions for Emirates Hospital Day Surgery and Medical Center. Such parties will be subject to the same obligations as Emirates Hospital Day Surgery and Medical Center under this Policy. Emirates Hospital Day Surgery and Medical Center may disclose your Personal Information to a government institution that has asserted its lawful authority to obtain the information or where Emirates Hospital Day Surgery and Medical Center has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to protect Emirates Hospital Day Surgery and Medical Center rights and property. Emirates Hospital Day Surgery and Medical Center may be involved in the sale or transfer of some or all of its assets or other transactions. As part of that transaction, Emirates Hospital Day Surgery and Medical Center may disclose your Personal Information to the acquiring organization or other organization involved in the transaction, to the extent permitted by law, but will require such organization to agree to protect the privacy of your Personal Information in a manner that is consistent with this Policy and applicable law.

How We Protect Your Personal Information

The security of your information and data while using our Application is very important to us. Our Application employs a variety of technical safeguards to protect the confidentiality, integrity, and availability of your Personal Information including supporting Transport Layer Security (TLS)/Secure Sockets Layer (SSL) certificate technology and encryption. Nevertheless, due to the nature of the Internet and Internet technologies, security and privacy risks cannot be fully eliminated and Emirates Hospital Day Surgery and Medical Center cannot fully guarantee that your Personal Information will not be accessed in ways not otherwise contemplated in this Policy. In addition, Providers with whom you connect may use a variety of physical, administrative and technical OUR.

Measures to protect your Personal Information

You may request access to your Personal Information and information about Emirates Hospital Day Surgery and Medical Center collection, use and disclosure of that information by contacting Emirates Hospital Day Surgery and Medical Center at motorcity@emirateshospital.ae. Subject to certain exceptions prescribed by law, you will be given reasonable access to your Personal Information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You can help Emirates Hospital Day Surgery and Medical Center maintain the accuracy of your information by notifying Emirates Hospital Day Surgery and Medical Center of any changes to your Personal Information by writing to motorcity@emirateshospital.ae.

Withdrawal of Consent

You may withdraw your consent to the use of Personal Information about you at any time. To do this, please contact Emirates Hospital Day Surgery and Medical Center at motorcity@emirateshospital.ae

Not Suitable for Children Under the Age of 13

The Application is intended to be used by the general public and is suitable for use by adults and may be used for personal, educational, informational and convenience purposes only. The Application is not suitable for children under the age of 13. In the event that Emirates Hospital Day Surgery and Medical Center is notified or becomes aware that the Application has been used by a child under the age of 13 to store information of that child without parental consent, Emirates Hospital Day Surgery and Medical Center shall and is authorized to delete, in its entirety, any of the information stored by the child under the age of 13. Emirates Hospital Day Surgery and Medical Center also reserves the right to revoke any license to use a copy of the Application which is being used by a child under the age of 13.

Last updated Dec 10, 2015

MOBILE APPLICATION TERMS AND CONDITIONS

The Engage for iPhone mobile application (the “Application”), as made available through the Apple, Inc. (“Apple”) App Store is licensed, not sold, to you. As used herein, “You” and “Your” refer to the individual or entity that wishes to use the Application. Your license to this Application is subject to your prior acceptance of these Mobile Application Terms and Conditions (“Terms and Conditions”) and you agree that these Terms and Conditions will apply to this Application. Your license to this Application under these Terms and conditions is granted by Emirates Hospital Day Surgery and Medical Center. (“Licensor”). Licensor reserves all ownership and intellectual property rights in and to the Application. This Application supports the iPhone (the “Apple Devices”), and enables users to access, review and use certain data (and perform certain actions with such data) where such data is provided by a connection to an instance of the Licensor’s Engage software (the “Engage Software”), an application licensed by a third party medical provider (“Your Provider”) under a separate agreement with Licensor.

SCOPE OF LICENSE

This license granted to you for the Application by Licensor is limited to a non-exclusive, non-transferable, non-sub licensable, revocable limited license to run the Application on your Apple Devices solely for the purpose of performing those functions and tasks available to you as an end user of the Application who: (a) connects to a properly licensed version of the Engage Software; and (b) is using any Apple Device that you own or control and as permitted by the Usage Rules set forth in Section 9.b. of the App Store Terms and Conditions (the “Usage Rules”). This license does not allow you to use the Application on any Apple Device that you do not own or control, and you may not distribute or make the Application available over a network where it could be used by multiple devices at the same time. You may not rent, lease, lend, sell, redistribute or sublicense the Application. You may not copy (except as expressly permitted by this license and the Usage Rules), decompile, reverse engineer, disassemble, attempt to derive the source code of, modify or create derivative works of the Application, any updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law. Any attempt to do so is a violation of the rights of the Licensor. If you breach this restriction, you may be subject to prosecution and damages. You are not permitted to use the Application for any purpose other than as expressly permitted under these Terms and Conditions. You acknowledge that the Licensor may audit your use of the Application.

CONSENT TO USE OF DATA

You agree that Licensor and Your Provider may collect, store, process, maintain, upload, sync, transmit, share, disclose and use certain data and information, including but not limited to information or data regarding the characteristics or usage of your Apple Device, system and application software, and peripherals, as well as personal information, user location data and user content (collectively, “User Data”) to facilitate the provision of the services or functionality of the Application, including but not limited to authentication, performance optimization, software updates, product support and other services to you related to the Application or to otherwise improve Licensor’s ability to provide other services (if any) to you related to the Application. You acknowledge that use of the Application may result in User Data being transmitted between your Apple Device and a database service designated by Your Provider and/or transmitted or disclosed to or accessed by Licensor. Without limiting the foregoing, you acknowledge that: (a) information regarding the hardware model and the IOS version of the Apple Device on which you are running the Application may be collected, transmitted to and stored on a database server designated by Your Provider, may be transmitted to Licensor and may be used to make changes, updates or improvements to or optimize the performance of the Application or to otherwise inform future development; and (b) audit logs reflecting your logins, logouts and the activities you have accessed through your use of the Application may be generated in connection with your use of the Application may be collected, transmitted and stored on a database server designated by Your Provider. Your User Data may also be made available to Licensor for troubleshooting. BY CLICKING THE “ACCEPT” BUTTON, YOU EXPRESSLY CONSENT TO THE FOREGOING COLLECTION, STORAGE, PROCESSING, MAINTENANCE, UPLOADING, SYNCING, TRANSMITTING, SHARING, OR DISCLOSURE OF USER DATA. By continuing to use the Application, you indicate your continued consent to such collection, storage, processing maintenance, uploading, syncing, transmitting, sharing, or disclosure of User Data as well as collection, storage, transmission and use of data of the type and in the manner described in the Licensor’s Privacy Policy located at http://www.emiraeshosptial.ae/about-us/privacy-policy.

PURPOSE

This Application is provided to educate you on health care and medical issues that may affect your daily lives. The Application allows you to view health-related information and arrange for clinical services and access additional services through Your Provider. This Application does not constitute the practice of any medical, nursing or other professional health care advice, diagnosis or treatment.
THIS APPLICATION DOES NOT PROVIDE MEDICAL ADVICE.

The contents of the Application, such as text, graphics, images, data, graphs, audio, videos, computer programs and other material and information (collectively the “Content”), are for informational purposes only. THE CONTENT PROVIDED IN THIS APPLICATION IS NOT A SUBSTITUTE FOR THE ADVICE OF YOUR PROFESSIONAL PHYSICIAN OR OTHER QUALIFIED HEALTH CARE PROFESSIONAL. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH CARE PROFESSIONAL WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL SYMPTOM OR A MEDICAL CONDITION. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ OR SEEN IN THIS APPLICATION. IF YOU THINK YOU HAVE A MEDICAL OR PSYCHIATRIC EMERGENCY, CALL 998 OR GO TO THE NEAREST HOSPITAL.

CHANGES AND UPDATES

LICENSOR may revise the information in this Application, or otherwise change or update the Application including these Terms and Conditions, without notice to you. Licensor may also make improvements and/or changes in services and functionalities or add new features at any time without notice. We encourage you to periodically read these Terms and Conditions to see if there have been any changes to our policies that may affect you. Your continued use of this Application will signify your continued agreement to these Terms and Conditions as they may be revised.

LINKS TO THIRD PARTY APPLICATIONS

The Application provides links to other websites, applications, or content that are not owned or controlled by the Licensor, including Your Provider (“Third Party Providers”). These links are intended to connect you easily to additional sources ofhealth information or third party services that may be of interest to you. We may not have any business relationship with the Third Party Provider that controls this type of content and such links are offered only as a convenience to you. Licensor is not responsible for the content, security or the privacy practices of Third Party Providers. Please review the privacy statement and any terms of use of each Third Party Providers you use. Unless we specifically advise you otherwise, links to Third Party Providers do not constitute or imply endorsement by the Licensor of those sites, the information they contain or any products or services they describe. Licensor does not receive payment or other remuneration in exchange for you linking to or using any information provided by a Third Party Provider.

PASSWORDS

Licensor has several tools that allow you to record and store information. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to the Application password or account. It is your sole responsibility to (a) control the disclosure and use of your activation codes and password; (b) authorize, monitor, and control access to and use of the Application account and password; and (c) promptly inform the Licensor of any need to deactivate a password.

SECURITY AND CONFIDENTIALITY

We afford the same degree of confidentiality to medical information stored on the Application as is given to health information stored by Licensor in any other medium. Licensor is committed to protecting the confidentiality of your health information. We limit our employees’ access and ability to enter or view health information based upon their role in your care. We have taken steps to make all health information we receive as secure as possible against unauthorized access, use, or disclosure.

DISCLAIMER : YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE APPLICATION AND YOUR RELIANCE ON THE OPERATION, OUTPUT OR RESULTS OF THE APPLICATION IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATIFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLICATION AND ANY SERVICES PERFORMED OR PROVIDED BY THE APPLICATION (THE “APPLICATION SERVICES”) ARE PORVIDED “AS IS” AND “AS “AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND LICENSOR HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REPSECT TO THE APPLICATION AND ANY APPLICATION SERVICES, EITHER EXPRESS, IMPLIED OR STAUTTORY, INCLUDING BUT NOT LIMITED TO, THE IMPIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. LICENSOR DOES NOT
WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE APPLICATION, THAT THE FUNCTIONS CONTAINED IN, OR APPLICATION SERVICES PERFORMED OR PROVIDED BY, THE APPLICATION WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE APPLICATION OR APPLICATION SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE APPLICATION OR APPLICATION SERVICES WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR , ITS AUTHORIZED REPRESENTATIVE, OR YOUR PROVIDER SHALL CREATE A WARRANTY. SHOULD THE APPLICATION OR APPLICATION SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALLNECESSARY SERVICING, REPAIR, OR CORRECTION. SOME JURISCTIIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU. IN THE EVENT OF ANY FAILURE OF THE APPLICATION TO CONFORM TO ANY APPLICABLE WARRANTY, YOU MAY NOTIFY APPLE, AND APPLE WILL REFUND THE PURCHASE PRICE FOR THE APPLICATION TO YOU IF ANY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APPLE WILL HAVE NO OTHER WARRANTY OBLIGATION WHATSOEVER WITH RESPECT TO THE APPLICATION. APPLE SHALL HAVE NO OBLIGATION TO ADDRESS ANY OF YOUR CLAIMS OR CLAIMS OF ANY THIRD PARTY RELATING TO THE APPLICATION OR YOUR POSSESSION AND/OR USE OF THE APPLICATION, INCLUDING BUT NOT LIMITED TO (A) PRODUCT LIABILITY CLAIMS; (B) ANY CLAIM THAT THE APPLICATION FAILS TO CONFORM TO ANY APPLICABLE LEGAL OR REGULATORY REQUIREMENT; OR (C) CLAIMS ARISING UNDER CONSUMER PROTECTION OR SIMILAR LEGISLATION.

LIMITATION ON LIABILITY. LICENSOR, ITS AFFILIATES, AND SUPPLIERS ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THE APPLICATION, SITE-RELATED SERVICES AND PRODUCTS, CONTENT OR INFORMATION CONTAINED WITHIN THE APPLICATION, AND/OR ANY THIRD PARTY WEB SITE, WHETHER BASED ON WARRANTY,
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THIS APPLICATION, APPLICATION SERVICES, AND/OR THIRD PARTY WEB SITES IS TO STOP USING THE APPLICATION AND/OR THOSE SERVICES. THESE TERMS AND CONDITIONS ARE GOVERNED BY CALIFORNIA LAW WITHOUT REGARD TO ITS PRINCIPLES OF CONFLICTS OF LAW. IF ANY VERSION OF THE UNIFORM COMPUTER INFORMATION TRANSACTIONS ACT (UCITA) IS ENACTED AS PART OF THE LAW OF CALIFORNIA, THAT STATUTE SHALL NOT GOVERN ANY ASPECT OF THESE TERMS AND CONDITIONS.

PROHIBITED ACTIVITY

You agree that you will not upload or transmit any communications or content of any type (including secure messaging) that infringe upon, misappropriate or violate any rights of any party. In consideration of being allowed to use the Application, you agree that the following actions shall constitute a material breach of these Terms and Conditions: (a) signing on as or pretending to be another person; (b) using secure messaging for any purpose in violation of local, state, national, international laws or posted Licensor policies; (c) transmitting material that infringes or violates the intellectual property rights of others or the privacy or publicity rights of others; (d) transmitting material that is unlawful, obscene, defamatory, predatory of minors, threatening, harassing, abusive, slanderous, or hateful to any person (including Licensor personnel) or entity as determined by Licensor in its sole discretion; (e) using interactive services in a way that is intended to harm, or a reasonable person would understand would likely result in harm, to the user or others; (f) collecting information about others, including e-mail addresses; (g) intentionally distributing viruses or other harmful computer code; and (i) Licensor expressly reserves the right, in its sole discretion, to terminate a User’s access to the Application due to any act delineated above, or any act that would constitute a violation of these Terms and Conditions.

TERMINATION

These Terms and Conditions are effective until terminated by you or Licensor. Your rights under these Terms and Conditions will terminate automatically without notice from Licensor if you fail to comply with any of these Terms and Conditions. Upontermination, you shall cease all use of the Application, and destroy all copies, full or partial, of the Application.

COPYRIGHTS

Except as otherwise indicated, all content on the Application, including text, graphics, logos, button icons, photos, images,forms, audio, video, questionnaires, and software, is the property of Licensor or its licensors and is protected by United Arab Emirates and international copyright laws. Licensor allows you to view or download a single copy of the material on the Application solely for your personal, non-commercial use. The compilation of all content on the Application is the exclusive property of Licensor or its licensors and is protected by United Arab Emirates and international copyright laws. Unless specifically authorized in writing by Licensor, any use of these materials, or of any materials contributed to the Application by entities other than Licensor, on any other Web site or networked computer environment for any purpose is prohibited.

TRADEMARKS AND SERVICE MARKS

Other proprietary marks of Licensor or third parties may be designated as such from time to time on the Application through use of the TM, SM, or ® symbols. Application Users are not authorized to make any use of the Marks or the proprietary marks of third parties, including but not limited to, as meta tags or in any other fashion that may create a false or misleading impression of affiliation or sponsorship with or by Licensor or the applicable third party.

EXPORT RESTRICTIONS

You may not use or otherwise export or re-export the Application except as authorized by United Arab Emirates law and the laws of the jurisdiction in which the Application was obtained. In particular, but without limitation, the Application may not be exported or re-exported (a) into any U.A.E. embargoed countries or (b) to anyone on the U.A.E. Treasury Department’s list of Specially Designated Nationals or the U.A.E. Department of Commerce Denied Person’s List or Entity List. By using the Application, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use the Application for any purpose prohibited by United Arab Emirates law, including without limitation, the development, design, manufacture or production of nuclear, missiles or chemical or biological weapons.

PROHIBITED ACTIVITY

You agree that you will not upload or transmit any communications or content of any type (including secure messaging) that infringe upon, misappropriate or violate any rights of any party. In consideration of being allowed to use the Application, you agree that the following actions shall constitute a material breach of these Terms and Conditions: (a) signing on as or pretending to be another person; (b) using secure messaging for any purpose in violation of local, state, national, international laws or posted Licensor policies; (c) transmitting material that infringes or violates the intellectual property rights of others or the privacy or publicity rights of others; (d) transmitting material that is unlawful, obscene, defamatory, predatory of minors, threatening, harassing, abusive, slanderous, or hateful to any person (including Licensor personnel) or entity as determined by Licensor in its sole discretion; (e) using interactive services in a way that is intended to harm, or a reasonable person would understand would likely result in harm, to the user or others; (f) collecting information about others, including e-mail addresses; (g) intentionally distributing viruses or other harmful computer code; and (i) Licensor expressly reserves the right, in its sole discretion, to terminate a User’s access to the Application due to any act delineated above, or any act that would constitute a violation of these Terms and Conditions.

TERMINATION

These Terms and Conditions are effective until terminated by you or Licensor. Your rights under these Terms and Conditions will terminate automatically without notice from Licensor if you fail to comply with any of these Terms and Conditions. Upon termination, you shall cease all use of the Application, and destroy all copies, full or partial, of the Application.

COPYRIGHTS

Except as otherwise indicated, all content on the Application, including text, graphics, logos, button icons, photos, images, forms, audio, video, questionnaires, and software, is the property of Licensor or its licensors and is protected by United Arab Emirates and international copyright laws. Licensor allows you to view or download a single copy of the material on the Application solely for your personal, non-commercial use. The compilation of all content on the Application is the exclusive property of Licensor or its licensors and is protected by United Arab Emirates and international copyright laws. Unless specifically authorized in writing by Licensor, any use of these materials, or of any materials contributed to the Application by entities other than Licensor, on any other Web site or networked computer environment for any purpose is prohibited.

TRADEMARKS AND SERVICE MARKS

Other proprietary marks of Licensor or third parties may be designated as such from time to time on the Application through use of the TM, SM, or ® symbols. Application Users are not authorized to make any use of the Marks or the proprietary marks of third parties, including but not limited to, as meta tags or in any other fashion that may create a false or misleading impression of affiliation or sponsorship with or by Licensor or the applicable third party.

EXPORT RESTRICTIONS

You may not use or otherwise export or re-export the Application except as authorized by United Arab Emirates law and the laws of the jurisdiction in which the Application was obtained. In particular, but without limitation, the Application may not beexported or re-exported (a) into any U.A.E. embargoed countries or (b) to anyone on the U.A.E. Treasury Department’s list of Specially Designated Nationals or the U.A.E. Department of Commerce Denied Person’s List or Entity List. By using the Application, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use the Application for any purpose prohibited by United Arab Emirates law, including without limitation, the development, design, manufacture or production of nuclear, missiles or chemical or biological weapons.

Last updated: Dec, 10 2017

MOBILE APPLICATION TERMS AND CONDITIONS

The Engage for Android mobile application (the “Application”), as made available through the Google Play store and is licensed, not sold, to you. As used herein, “You” and “Your” refer to the individual or entity that wishes to use the Application. Your license to this Application is subject to your prior acceptance of these Mobile Application Terms and Conditions (“Terms and Conditions”). In addition to the standard user terms and Program Policies applicable to use of the Google Play store, found here; https://play.google.com/intl/en_us/about/play-terms.html and here; https://play.google.com/about/android-developer-policies.html and you agree that all of these Terms and Conditions will apply to this Application. Your license to this Application under these Terms and conditions is granted by Emirates Hospital Day Surgery and Medical Center Solutions (“Licensor”), not Google. Licensor reserves all ownership and intellectual property rights in and to the Application. This Application supports Android smart phone devices (the “Android Devices”), and enables users to access, review and use certain data (and perform certain actions with such data) where such data is provided by a connection to an instance of the Licensor’s Engage software (the “Engage Software”), an application licensed by a third party medical provider (“Your Provider”) under a separate agreement with Licensor

1. SCOPE OF LICENSE

This license granted to you for the Application by Licensor is limited to a non-exclusive, non-transferable, non-sub licensable, revocable limited license to run the Application on your Android Devices solely for the purpose of performing those functions and tasks available to you as an end user of the Application who: (a) connects to a properly licensed version of the Engage Software; and (b) is using any Android Device that you own or control. This license does not allow you to use the Application on any Android Device that you do not own or control, and you may not distribute or make the Application available over a network where it could be used by multiple devices at the same time. You may not rent, lease, lend, sell, redistribute or sublicense the Application. You may not copy (except as expressly permitted by this license and the Usage Rules), decompile, reverse engineer, disassemble, attempt to derive the source code of, modify or create derivative works of the Application, any updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law. Any attempt to do so is a violation of the rights of the Licensor. If you breach this restriction, you may be subject to prosecution and damages. You are not permitted to use the Application for any purpose other than as expressly permitted under these Terms and Conditions. You acknowledge that the Licensor may audit your use of the Application

2. CONSENT TO USE OF DATA

You agree that Licensor and Your Provider may collect, store, process, maintain, upload, sync, transmit, share, disclose and use certain data and information, including but not limited to information or data regarding the characteristics or usage of your Android Device, system and application software, and peripherals, as well as personal information, user location data and user content (collectively, “User Data”) to facilitate the provision of the services or functionality of the Application, including but not limited to authentication, performance optimization, software updates, product support and other services to you related to the Application or to otherwise improve Licensor’s ability to provide other services (if any) to you related to the Application. You acknowledge that use of the Application may result in User Data being transmitted between your Android Device and a database service designated by Your Provider and/or transmitted or disclosed to or accessed by Licensor. Without limiting the foregoing, you acknowledge that: (a) information regarding the hardware model and the Android version of the Android Device on which you are running the Application may be collected, transmitted to and stored on a database server designated by Your Provider, may be transmitted to Licensor and may be used to make changes, updates or improvements to or optimize the performance of the Application or to otherwise inform future development; and (b) audit logs reflecting your logins, logouts and the activities you have accessed through your use of the Application may be generated in connection with your use of the Application may be collected, transmitted and stored on a database server designated by Your Provider. Your User Data may also be made available to Licensor for troubleshooting. BY CLICKING THE “ACCEPT” BUTTON, YOU EXPRESSLY CONSENT TO THE FOREGOING COLLECTION, STORAGE, PROCESSING, MAINTENANCE, UPLOADING, SYNCING, TRANSMITTING, SHARING, OR DISCLOSURE OF USER DATA. By continuing to use the Application, you indicate your continued consent to such collection, storage, processing maintenance, uploading, syncing, transmitting, sharing, or disclosure of User Data as well as collection, storage, transmission and use of data of the type and in the manner described in the Licensor’s Privacy Policy located at http://www.emriateshospital.ae/about-us/privacy-policy.

3. PURPOSE

This Application is provided to educate you on health care and medical issues that may affect your daily lives. The Application allows you to view health-related information and arrange for clinical services and access additional services through Your Provider. This Application does not constitute the practice of any medical, nursing or other professional health care advice, diagnosis or treatment.

4. THIS APPLICATION DOES NOT PROVIDE MEDICAL ADVICE

The contents of the Application, such as text, graphics, images, data, graphs, audio, videos, computer programs and other material and information (collectively the “Content”), are for informational purposes only. THE CONTENT PROVIDED IN THIS APPLICATION IS NOT A SUBSTITUTE FOR THE ADVICE OF YOUR PROFESSIONAL PHYSICIAN OR OTHER QUALIFIED HEALTH CARE PROFESSIONAL. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH CARE PROFESSIONAL WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL SYMPTOM OR A MEDICAL CONDITION. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ OR SEEN IN THIS APPLICATION. IF YOU THINK YOU HAVE A MEDICAL OR PSYCHIATRIC EMERGENCY, CALL 998 OR GO TO THE NEAREST HOSPITAL.

5. CHANGES AND UPDATES

LICENSOR may revise the information in this Application, or otherwise change or update the Application including these Terms and Conditions, without notice to you. Licensor may also make improvements and/or changes in services and functionalities or add new features at any time without notice. We encourage you to periodically read these Terms and Conditions to see if there have been any changes to our policies that may affect you. Your continued use of this Application will signify your continued agreement to these Terms and Conditions as they may be revised.

6. LINKS TO THIRD PARTY APPLICATIONS

The Application provides links to other websites, applications, or content that are not owned or controlled by the Licensor, including Your Provider (“Third Party Providers”). These links are intended to connect you easily to additional sources of health information or third party services that may be of interest to you. We may not have any business relationship with the Third Party Provider that controls this type of content and such links are offered only as a convenience to you. Licensor is not responsible for the content, security or the privacy practices of Third Party Providers. Please review the privacy statement and any terms of use of each Third Party Providers you use. Unless we specifically advise you otherwise, links to Third Party Providers do not constitute or imply endorsement by the Licensor of those sites, the information they contain or any products or services they describe. Licensor does not receive payment or other remuneration in exchange for you linking to or using any information provided by a Third Party Provider.

7. PASSWORDS

Licensor has several tools that allow you to record and store information. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to the Application password or account. It is your sole responsibility to (a) control the disclosure and use of your activation codes and password; (b) authorize, monitor, and control access to and use of the Application account and password; and (c) promptly inform the Licensor of any need to deactivate a password.

8. SECURITY AND CONFIDENTIALITY

We afford the same degree of confidentiality to medical information stored on the Application as is given to health information stored by Licensor in any other medium. Licensor is committed to protecting the confidentiality of your health information. We limit our employees’ access and ability to enter or view health information based upon their role in your care. We have taken steps to make all health information we receive as secure as possible against unauthorized access, use, or disclosure.

9. DISCLAIMER : YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE APPLICATION AND YOUR RELIANCE ON THE OPERATION, OUTPUT OR RESULTS OF THE APPLICATION IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATIFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLICATION AND ANY SERVICES PERFORMED OR PROVIDED BY THE APPLICATION (THE “APPLICATION SERVICES”) ARE PORVIDED “AS IS” AND “AS “AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND LICENSOR HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REPSECT TO THE APPLICATION AND ANY APPLICATION SERVICES, EITHER EXPRESS, IMPLIED OR STAUTTORY, INCLUDING BUT NOT LIMITED TO, THE IMPIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. LICENSOR DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE APPLICATION, THAT THE FUNCTIONS CONTAINED IN, OR APPLICATION SERVICES PERFORMED OR PROVIDED BY, THE APPLICATION WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE APPLICATION OR APPLICATION SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE APPLICATION OR APPLICATION SERVICES WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR , ITS AUTHORIZED REPRESENTATIVE, OR YOUR PROVIDER SHALL CREATE A WARRANTY. SHOULD THE APPLICATION OR APPLICATION SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. SOME JURISCTIIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.

10. LIMITATION ON LIABILITY : LICENSOR, ITS AFFILIATES, AND SUPPLIERS ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THE APPLICATION, SITE-RELATED SERVICES AND PRODUCTS, CONTENT OR INFORMATION CONTAINED WITHIN THE APPLICATION, AND/OR ANY THIRD PARTY WEB SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THIS APPLICATION, APPLICATION SERVICES, AND/OR THIRD PARTY WEB SITES IS TO STOP USING THE APPLICATION AND/OR THOSE SERVICES. THESE TERMS AND CONDITIONS ARE GOVERNED BY CALIFORNIA LAW WITHOUT REGARD TO ITS PRINCIPLES OF CONFLICTS OF LAW. IF ANY VERSION OF THE UNIFORM COMPUTER INFORMATION TRANSACTIONS ACT (UCITA) IS ENACTED AS PART OF THE LAW OF CALIFORNIA, THAT STATUTE SHALL NOT GOVERN ANY ASPECT OF THESE TERMS AND CONDITIONS.

11. PROHIBITED ACTIVITY

You agree that you will not upload or transmit any communications or content of any type (including secure messaging) that infringe upon, misappropriate or violate any rights of any party. In consideration of being allowed to use the Application, you agree that the following actions shall constitute a material breach of these Terms and Conditions: (a) signing on as or pretending to be another person; (b) using secure messaging for any purpose in violation of local, state, national, international laws or posted Licensor policies; (c) transmitting material that infringes or violates the intellectual property rights of others or the privacy or publicity rights of others; (d) transmitting material that is unlawful, obscene, defamatory, predatory of minors, threatening, harassing, abusive, slanderous, or hateful to any person (including Licensor personnel) or entity as determined by Licensor in its sole discretion; (e) using interactive services in a way that is intended to harm, or a reasonable person would understand would likely result in harm, to the user or others; (f) collecting information about others, including e-mail addresses; (g) intentionally distributing viruses or other harmful computer code; and (i) Licensor expressly reserves the right, in its sole discretion, to terminate a User’s access to the Application due to any act delineated above, or any act that would constitute a violation of these Terms and Conditions.

12. TERMINATION

These Terms and Conditions are effective until terminated by you or Licensor. Your rights under these Terms and Conditions will terminate automatically without notice from Licensor if you fail to comply with any of these Terms and Conditions. Upon termination, you shall cease all use of the Application, and destroy all copies, full or partial, of the Application.

13. COPYRIGHTS : Except as otherwise indicated, all content on the Application, including text, graphics, logos, button icons, photos, images, forms, audio, video, questionnaires, and software, is the property of Licensor or its licensors and is protected by United Arab Emirates and international copyright laws. Licensor allows you to view or download a single copy of the material on the Application solely for your personal, non-commercial use. The compilation of all content on the Application is the exclusive property of Licensor or its licensors and is protected by United Arab Emirates and international copyright laws. Unless specifically authorized in writing by Licensor, any use of these materials, or of any materials contributed to the Application by entities other than Licensor, on any other Web site or networked computer environment for any purpose is prohibited.

14. TRADEMARKS AND SERVICE MARKS

Other proprietary marks of Licensor or third parties may be designated as such from time to time on the Application through use of the TM, SM, or ® symbols. Application Users are not authorized to make any use of the Marks or the proprietary marks of third parties, including but not limited to, as meta tags or in any other fashion that may create a false or misleading impression of affiliation or sponsorship with or by Licensor or the applicable third party.

15. EXPORT RESTRICTIONS

You may not use or otherwise export or re-export the Application except as authorized by United Arab Emirates law and the laws of the jurisdiction in which the Application was obtained. In particular, but without limitation, the Application may not be exported or re-exported (a) into any U.A.E. embargoed countries or (b) to anyone on the U.A.E. Treasury Department’s list of Specially Designated Nationals or the U.A.E. Department of Commerce Denied Person’s List or Entity List. By using the Application, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use the Application for any purpose prohibited by United Arab Emirates law, including without limitation, the development, design, manufacture or production of nuclear, missiles or chemical or biological weapons.

16. LICENSOR

The Licensor of the Application is Emirates Hospital Day Surgery and Medical Center and is located at Jumeirah Beach Road, opposite Jumeirah Park, P.O.Box 73663, Dubai, UAE. If you have any questions about the Application, please send an email to motorcity@emirateshospital.ae.

17. THIRD PARTY BENEFICIARY

You acknowledge and agree that Google and its subsidiaries are third party beneficiaries to these Terms and Conditions and that upon your acceptance of these Terms and Conditions, Google will have the right (and will deemed to have accepted the right) to enforce these Terms and Conditions against you as a third party beneficiary thereof.