NetSuite Software

NetSuite is a business management software suite offered as a service that performs enterprise resource planning (ERP) and customer relationship management (CRM) functions. It is a horizontal package designed for an extensive range of industries. The NetSuite Financials system can integrate with a company’s back-office, sales and service processes.

NetSuite Financials includes applications for financial accounting, financial reporting and analytics, payment management, order and billing management, supply chain management and inventory management. Financial information through NetSuite can be accessed through a Web browser or mobile device. The system undergoes automatic upgrades and comes with various customization options.

NetSuite is Web-based and runs on a range of Internet browsers. It supports data export into IIF or CSV files. Data security is ensured through NetSuite’s data center and the built-in security controls of the suite itself.

A decent and accurate cloud based tool with powerful user intergration.

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Pros

It is really easy to integrate this tool with other software. Accessibility of cloud usage is really great for us. It maintains the accuracy of the data being stored that could be easily audited along with additional other accounting tools.

Cons

By far, its the most complex tool with lots of additional features that are somehow difficult to access and use. It is a decent tool but there's lots of many other options available in the market which offers huge other options.

NetSuite Is A Powerhouse!

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N/A

Pros

Unbelievably powerful having NetSuite in our organization! It's been amazing to help us reach newer levels of scaling growth as we are able to maintain extremely organized accounting reports for our sales team. Highly recommended!

Cons

We tried a few times to save our expense receipts directly into the platform but have not been able to successfully do so. I do believe this is an option with the software and we will find out how to do it soon. Otherwise no complaints here!

Netsuite review

Ease-of-use

Functionality

Product Quality

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Value for Money

Pros

This product is very useful for our organization. As it is very useful and highly customizable. customer service also works great!

Cons

Maybe try to improve the help section, as it is indicated, it really doesn't help so well. and a little pricey.

Review Source

laura from JM Family
Specialty: Other
Number of employees: 1,001-5,000 employeesEmployees number: 1,001-5,000 employees

April 2018

April 2018

Went live on Global Financial in January 2018. It was a challenging project but a lot of that was our complex integrations

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I would like to see the CSV uploads made more user friendly to create a better user experience foe data entry. The system is pretty easy to use and the access to data is great.

Pros

Search and queries capabilities are very useful. System is easy to learn. It seems to be very configurable too.

Cons

Some controls from a standard accounting perspective are lacking. Such as, an invoice GL entry can be zeroed out after posting if canceled within the period. We have daily balancing processes and automated matching and we cannot have an entry that was previously reconciled just change to zero. There should be a reversing entry for an audit trail and better controls when this happens. Also should be able to cancel invoice from prior month. We have had to create a workaround in netsuite for this. Also, date fields need improvement. Such as, effective date for invoice GL activity is the effective date of the invoice. The GL entry post to the oldest open period. This does not allow you to use effective date effectively because it may not relate to the period it is posted to. There should be a date the GL is effective form a posting period perspective. to have to use the posting period field is not the best. Also we have batch interfaces that come in through the night but even if they come in after 12 am they are part of the prior day activity. To be able to reconcile and control what has impacted GL with a batch day we had to add a custom batch date field which is triggered to change when our batch cycle jobs end.

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Pros

Easy to use. Highly customizable. Powerful dashboard. I like that it integrates with our HR system to define supervisor structure to setup auto-approval workflow.

Cons

Customization can cause a lot of headache and inflexibility. Subsidiary cannot be updated after employee record created. Our integration partner set the vendor ach into the address record forcing us to have to make addresses unique by having address line 1 us change address line 1 to many different form (e.g. road, rd. rd). why is external id not displayed on the inquiry screen - user has to use saved search to look for external id.

Netsuite is an intuitive, easy-to-use, ERP software for all.

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Functionality

Product Quality

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Value for Money

Pros

Netsuite's functions, both for front office and back office individuals is intuitive. A minimal amount of support / help menus is necessary to be able to access and utilize the features of Netsuite. I enjoy and appreciate how customize-able Netsuite is with minimal IT or programming experience - it is an ERP software for really everyone. Netsuite is constantly coming up with new features to enhance my experience, and increase the efficiency and effectiveness of the ERP.

Cons

I wish that there were a better help menu / functionality - it is good that Netsuite is so easy to use, because the "help" function is often times not helpful. I also wish that customer service were more customer-oriented, it is often times confusing as to who I should contact (whether it be Netsuite directly, or my Netsuite sales / account rep). I also wish that the new features (such as the verticals) had more demos available online, so that it'd be easier to see and know what kinds of additional functionality they have to offer.