Categories

*Sure Jewelry is currently producing for wholesale (business) only. *We produce every order, all fresh, all new! (No ready or old stocks). *Required “minimum order quantities” (MOQ) per item / size / appears in the description of each model. *”Minimum order value” (MOV) is 99$ not includes the freight charge. *Both MOQ & MOV are requiring for order production confirmation.

Delivery time

Delivery time for wholesale orders: 1month ~ 1.1month. But it as well may depend on domestic national holidays, design complexity, quantity. Best delivery time will be checked at order confirmation stage. Delivery on confirmed time or earlier is our high priority!!!

Prices

Get all prices by sending price inquiry & we will email a quotation. All is done via our website’s convenience: 1-Log in to your account (or register new account). 2-scroll categories, click on desired model which will open new tab, tic the size, or color and “ask for Quote”. At this stage the code & size inquired will appear pending in “All quotes” (top of page). 3-Tic other sizes of same code or close the tab to choose another model’s code. 4-When completed; go to “All quotes”, click “View list”, edit the list or drop us massage and “Submit now”. 5-Congrats your price inquiry had been email to us; expect email massage to confirm this. We will review your inquiry and reply wholesale quotation email ASAP.

*Price Bargain, be welcome to ask for better prices (Bargain), after we had email the quotation. Everybody want fair price! we do all we can to provide it, so we decided to use few production cost fluctuations factors that may allow us extra room for price reduction accordingly at bargain’s date, for the benefit and joy of our clients.

- Very important: we are not quoting high prices to begin with just because the bargain option. *It may be impossible to reduce an item price by bargain, we'll check and confirm.

*We reserve the right to adjust prices, modify or cancel discounts & promotions, and or any other details on this website without prior notice and at any require time.

Return policy

It is possible to return any item you assume different than what you had ordered, and or what confirmed in order; we will replace it with a similar item free of charge. In such case please email us the PO# (Purchase order number), the item code & return quantity, describing the problem in details & the reason of return. We will check and confirm by email the acceptance of this return item.*(Please do not ship back any return item without our acceptance by confirmation email).

Ship return item to us within 2 weeks since shipment received, and in the original packaging.

* Please make certain to return item in protected padded envelope for avoiding farther damage during the shipment back to us.

We are not responsible for return packages that had been lost or damaged on the way back to us; it is recommended to use forwarder with tracking option on return shipment. Next we receive the return item, check and verify it, and ship you back the corrected new item ASAP; We produce every item therefore it will be shipped to you as soon as completed. In case of a return, the client will carry return shipping cost, new replacement shipping cost, includes additional duties charges if there are. We reserve the right to accept or reject (not accept) a return (each case will be thoroughly examine). Any returned item will not be sold again, it’s a lost, and therefore we will do our most to provide you with perfect item in the first place.

*Return policy does not apply to items which has been stated so in their description. **We produce organic handmade items; there are few important informative issues which return policy does not apply to:

- Organic handmade jewelry will never appear 100% identical even between pairs; therefore we perform matching, getting pairs to look as identical as possible.

- Differences can appear such as the raw material color, different shade, wood structure, - While doing our best to produce finish item to match image, the differences usually cannot be seen with the naked eye; but as we depends on natural organic raw materials and handmade process, 100% consistency in look & similarity cannot be guaranteed.

- We do guarantee top grade raw materials, skilled carvings finish,, correct inlay, accurate sizes (subject to 1mm + -); in most of the cases the finish items will appear identical to the catalogue image.

Ex Works terms:

All pricing, delivery and products being offered by Sure Jewelry are according Ex Works terms; Any misuse of our products, lost or damage caused by or through the products personally, publicly or to property or else, and or products damaged after they had been collected by the freight forwarder or cargo from our premises for delivery, will not be by any way under sure jewelry responsibility, and cannot held against us in any way. Sure Jewelry will deliver top quality finish products as we do for over 10 years now, according to order, professionally high standard packed with complete & correct shipping documents for shipping by the freight forwarder (chosen by client) to deliver at client’s address and in accordance to the delivery schedule in the expected high quality.

Sizes:

All organic items sizes are in MM, in case of inquiry or order in Gauges, or inches we will convert them to MM for production, and they will appear in sales order for confirmation as MM. Converted gauges to MM will be rounded closest according to MM. Please refer to our size conversion chart, we are also able to show you and confirm first. As we are producing handmade it is not yet possible to guarantee 100% size accuracy, we guarantee the sizes 1mm + - (accuracy by the mm).