Welcome. The Milford Valvoline Instant Oil Change is located approximately .10 miles east of The Lobster Hut near the intersection of Bridgeport Avenue and South Washington Avenue across from Stop & Shop.
Ronald Aridoux, Manager

COUPONS

Includes up to 5 qts. of oil (diesel qts. may vary; see store for details), filter (prem. extra), lube & maint. check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.

Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.

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TAKING CARE OF YOUR CAR IS EASIER THAN EVER

myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:

Notice of any open recalls for your vehicle

CARFAX vehicle service history

Alerts for upcoming recommended services

Address of your nearest Valvoline Instant Oil Change

RECOMMENDED SERVICES

FULL-SERVICE OIL CHANGE

TRANSMISSION SERVICE

FULL-SERVICE OIL CHANGE

Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:

Our skilled technicians are rigorously trained in an ASE-certified training program

For most of our services, you won’t even have to leave your car

On average, you’ll save up to 20%–50% on non-oil change services over the dealer1

FULL-SERVICE OIL CHANGE

TRANSMISSION SERVICE

RADIATOR SERVICE

FULL-SERVICE OIL CHANGE

Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

DID YOU KNOW?

Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.

CUSTOMER REVIEWS

Customer service was very nice snd the quickness of is great I didn’t even have to get out of my car.

Customer service was very nice snd the quickness of is great I didn’t even have to get out of my car.

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5

Agp

I only had to wait 10 minutes before the oil change, and the service was fast.

I only had to wait 10 minutes before the oil change, and the service was fast.

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5

Anthony

Very knowledgeable people

Very knowledgeable people

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5

Anonymous

Quick service , knowledgeable staff, no pressure sales but did suggest replacements.Excellent customer service!I'll be back!!

Quick service , knowledgeable staff, no pressure sales but did suggest replacements.Excellent customer service!I'll be back!!

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4

Eric W

too many additional services recommended without understanding of car history

too many additional services recommended without understanding of car history

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5

SD

Fast easy and freindly

Fast easy and freindly

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5

Brian G

Very clean, very professional

Very clean, very professional

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5

RandyGee

Fast and friendly service.

Fast and friendly service.

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5

Joann D.

I was immediately given service. All of the employees were very focused on providing my service and I appreciate that.

I was immediately given service. All of the employees were very focused on providing my service and I appreciate that.

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4

SteveC

Met all the guys. Wins, Kieth, ron, James and Tyrone down below. All were very friendly and they seemed to know what they wer ...

Met all the guys. Wins, Kieth, ron, James and Tyrone down below. All were very friendly and they seemed to know what they were doing. I was in and out in minutes. They were great. I do believe the price was a bit high.

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5

Itstom

Was fast curious, just a 20 minute oil change with good workers

Was fast curious, just a 20 minute oil change with good workers

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5

RobM

The job was done quickly. The staff was courteous and friendly.

The job was done quickly. The staff was courteous and friendly.

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5

Deb Fitz

I was able to eat my lunch while sitting in the car. The technicians checked everything...including my brake lights, indicators ...

I was able to eat my lunch while sitting in the car. The technicians checked everything...including my brake lights, indicators, high beams. tires, etc. etc. etc. It was my second time there and both times it was a good experience.

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5

sandig

I go to this location alot the guys there are super nice. I am very comfortable with this service!

I go to this location alot the guys there are super nice. I am very comfortable with this service!

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5

Nicole R

My first time at Valvoline and will absolutely be back. Service was great Speed of service was impressive. Mark Will and Wins ...

My first time at Valvoline and will absolutely be back. Service was great Speed of service was impressive. Mark Will and Wins were a great team. They were professional polite friendly social.

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5

Paul P

Quick and convenient

Quick and convenient

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5

Sandy

Very Professional

Very Professional

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5

Dan Milford

They were opened on a Sunday morning and I was in and out so fast I couldn’t believe it. I’ve been 3 times and they’re always g ...

They were opened on a Sunday morning and I was in and out so fast I couldn’t believe it. I’ve been 3 times and they’re always great!

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5

Erica

The two people who helped me were Ron and James. Both were extremely courteous, and helpful. The service was provided within goo ...

The two people who helped me were Ron and James. Both were extremely courteous, and helpful. The service was provided within good time, and there was communication through everything being worked on with my vehicle. Both men seemed very knowledgeable about what the task at hand. I am very pleased.

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5

Anonymous

Technicians were friendly and efficient.

Technicians were friendly and efficient.

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5

Joyce W.

The service men were very fast, efficient, friendly and explained the process. A great service checking head lights, brake light ...

The service men were very fast, efficient, friendly and explained the process. A great service checking head lights, brake lights and etc. Very surprised and pleased.

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5

Kevin F

A+ to staff on how professional and curtsies they were to me and my family while we waited in car. I will definitely found a new ...

A+ to staff on how professional and curtsies they were to me and my family while we waited in car. I will definitely found a new place to bring my vehicles for service.

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5

KathyC

The crew was friendly and I knew everything they were doing as they called out their steps. They even showed me the dip stick s ...

The crew was friendly and I knew everything they were doing as they called out their steps. They even showed me the dip stick showing me my car was full of clean oil. I will definitely go back to this location! My experience was great.

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5

Rav4

Prompt service was fantastic! All employees were responsive to all my questions and provided the best possible service. I did h ...

Prompt service was fantastic! All employees were responsive to all my questions and provided the best possible service. I did have a $5 discount, however the $5 seemed to be added for some other up charge to negate it!It just doesn’t feel like five dollars off. Otherwise very happy!

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4

John M

Satisfied. They are local and convenient.

Satisfied. They are local and convenient.

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5

MadelynM

Have been coming to this location for about 8 years. Customer service is always fantastic and the staff are awesome.

Have been coming to this location for about 8 years. Customer service is always fantastic and the staff are awesome.

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5

Hecto

I would recommend friends highly professional service from the staff impress thank you

I would recommend friends highly professional service from the staff impress thank you

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5

Adrianna R

James and the rest of the staff were very kind, knowledgeable and attentive.

James and the rest of the staff were very kind, knowledgeable and attentive.

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5

Matt L

Always a friendly staff, never unsatisfied with the work. Have kept my car running for years!

Always a friendly staff, never unsatisfied with the work. Have kept my car running for years!

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5

Joanne

Service was excellent and very professional

Service was excellent and very professional

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5

Lw2lisa

It was great to actually see the tech checking everything. There was no doubt everything was evaluated and inspected.

It was great to actually see the tech checking everything. There was no doubt everything was evaluated and inspected.

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5

Lisa P

Quick and easy

Quick and easy

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5

Dave D

Prompt courteous service

Prompt courteous service

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5

Ron A

Greeted warmly. Service explained. Filter shown, before and after installation. It was done very quickly and very professionally ...

Greeted warmly. Service explained. Filter shown, before and after installation. It was done very quickly and very professionally.

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5

Anonymous

I'm a repeat customer and have always been highly impressed with the service I have received>

I'm a repeat customer and have always been highly impressed with the service I have received>

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4

Alicia

Usually a staff greets me when I pull up outside and wait. No one came outside for about 15 minutes. It would have been nice f ...

Usually a staff greets me when I pull up outside and wait. No one came outside for about 15 minutes. It would have been nice for someone to come outside and let me know how long the wait would be.

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3

TP17

Paid much more then previous visits, was given the highest priced oil change. I’m not sure why they didn’t look at my previous ...

Paid much more then previous visits, was given the highest priced oil change. I’m not sure why they didn’t look at my previous records to see what type of oil I have been purchasing.

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5

Dawn L.

The customer service was outstanding!! Very nice and courteous!!

The customer service was outstanding!! Very nice and courteous!!

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5

Cindy

I was extremely satisfied with the service. I did not have to wait. The staff was extremely knowledgeable and curtesy I would de ...

I was extremely satisfied with the service. I did not have to wait. The staff was extremely knowledgeable and curtesy I would definitely recommend to someone else

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2

Anonymous

1 - The regular price was significantly higher than before seven with a $12 coupon, it was still more than I could have paid els ...

1 - The regular price was significantly higher than before seven with a $12 coupon, it was still more than I could have paid elsewhere.2 - The cost was explained to me, I questioned it and he simply repeated the info. He asked if I wanted to see the breakdown before the discount, I said "no" and went to hand him my card. He then started showing me the overly detailed breakdown before the discount. Finding this rather obnoxious and overly argumentative for no apparent reason, I interrupted and softly said "excuse me, sir, I said ok and I'm handing you my credit card". He apparently didn't like that and no longer spoke to me. Another man came over to finish the communications with me. It actually felt like a racial thing. My guess is that I've been labeled an "angry white man" even though I barely said anything. Not cool.

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4

DEAN S. SHELTON CT

JUST NEEDED TO GET MY OIL CHANGED AND IT WENT AS SMOOTH AND QUICK AS I THOUGHT IT WOULD .

JUST NEEDED TO GET MY OIL CHANGED AND IT WENT AS SMOOTH AND QUICK AS I THOUGHT IT WOULD .

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5

John M

The service at this particular location is always professional and top notch.

The service at this particular location is always professional and top notch.

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5

Michael

Keith and Tyrone did an excellent job. Friendly, professional, and knowledgeable.

Keith and Tyrone did an excellent job. Friendly, professional, and knowledgeable.

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5

AJ

All good. Friendly and helpful

All good. Friendly and helpful

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5

Louis

I recieve the same quality of respect and positive customer service every time I come and get my cars serviced.

I recieve the same quality of respect and positive customer service every time I come and get my cars serviced.

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5

mikec

courteous friendly staff

courteous friendly staff

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5

Jonathan B

I don’t bring my car anywhere else - great team at this location.

I don’t bring my car anywhere else - great team at this location.

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1

Shy

I was very much satisfied. James made recommendation in what i needed to do to correct problems i was having.

I was very much satisfied. James made recommendation in what i needed to do to correct problems i was having.

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2

JM

$96 for an oil change, no thanks. Paid $54 with a tire rotation at the dealer last time. I’ll find somewhere cheaper next time

$96 for an oil change, no thanks. Paid $54 with a tire rotation at the dealer last time. I’ll find somewhere cheaper next time

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5

George

I know some of the people there and go out of my way to go there

I know some of the people there and go out of my way to go there

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5

Freddy S

Quick service, in and out, good staff

Quick service, in and out, good staff

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5

Anonymous

the staff at Valvoline center on Bridgeport Ave in Milford , Ct were respectful,explained and showed us everything they were doi ...

the staff at Valvoline center on Bridgeport Ave in Milford , Ct were respectful,explained and showed us everything they were doing and ask to go ahead before doing anything. they were clear and precise

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5

MII

Staff is great, never a wait

Staff is great, never a wait

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5

Ken C

Ron was great. Had full synthetic oil change and a tire rotation. Fairly priced and completed in a reasonable time. Will go back ...

Ron was great. Had full synthetic oil change and a tire rotation. Fairly priced and completed in a reasonable time. Will go back after 50 miles for them to briefly check the tires again. New to area and will definitely be back as needed.

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5

Martin

Tyrone and Wes where amazing

Tyrone and Wes where amazing

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4

Anonymous

I had no problems everything went well

I had no problems everything went well

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5

Mario F.

The workers were very knowledgeable, friendly, courteous and professional. I asked their names (James, Winslord, William) becaus ...

The workers were very knowledgeable, friendly, courteous and professional. I asked their names (James, Winslord, William) because I wanted to acknowledge them. I work in a customer service environment and recognize when I receive exceptional service....especially when it is real. Job well done!!

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5

TrishyN

The friendliness of the staff, the speed of the service, the knowledge of the staff

The friendliness of the staff, the speed of the service, the knowledge of the staff

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5

Shawniepoo

It was quick and easy and even allowed to use a coupon for a discount on my oil change

It was quick and easy and even allowed to use a coupon for a discount on my oil change

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5

Emilio E.

No waiting time and done within 15 minutes. Time is the key component for me.

No waiting time and done within 15 minutes. Time is the key component for me.

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5

Airport Driver Tom

Kieth and Win are the best. I actually have fun when I get my oil changed!

Kieth and Win are the best. I actually have fun when I get my oil changed!

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5

Debbievalentine

The men were very professional and thorough

The men were very professional and thorough

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5

Bax

Quick response

Quick response

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5

Scott D

Great job here no complaints

Great job here no complaints

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5

Roger

Everyone there were so nice! Very very funny people!

Everyone there were so nice! Very very funny people!

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5

aggee p

The staff told me about other car care issues and gave me information on howthey could help with those problems.

The staff told me about other car care issues and gave me information on howthey could help with those problems.

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5

HotSauceAndSugarPizza

fast and friendly service. Great people working there. There's a reason why I always use this valvoline

fast and friendly service. Great people working there. There's a reason why I always use this valvoline

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2

Acadia

I was told gm recommends full synthetic. They don’t require full syntetic.Also, your prices are not competitive.

I was told gm recommends full synthetic. They don’t require full syntetic.Also, your prices are not competitive.

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5

Angie P

As a woman I didn't feel like I was being pressured into buying things I didn't need for my car. James was extremely informativ ...

As a woman I didn't feel like I was being pressured into buying things I didn't need for my car. James was extremely informative and had answers to all of the questions I asked of him. I will be returning there for my future oil changes.

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4

DebC

Everytime I visit the price for basic oil change goes up, the reason I go is the ease of service and the professionalism of staf ...

Everytime I visit the price for basic oil change goes up, the reason I go is the ease of service and the professionalism of staff but I am slowly vei g priced out of your service

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5

Mama M

I always like coming here. The guys are always kind and never pushy which means the world to me. It’s so convenient I can take m ...

I always like coming here. The guys are always kind and never pushy which means the world to me. It’s so convenient I can take my kids and stay in the car while I get something like this done. They always check everything too which makes me feel safer on the road. Last oil change they noticed I needed to have my radiator flushed and filled bc it was almost empty. Had they not caught that, I probably would have lost the engine bc I don’t know anything about them. I trust this Valvoline and it’s always quick.

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5

Joe

courteous, friendly and efficiently

courteous, friendly and efficiently

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5

Mrs. J. Horner

I've had to wait at the other Valvolines that I've gone to. The gentleman was nice and clear. I like that I didn't have to lea ...

I've had to wait at the other Valvolines that I've gone to. The gentleman was nice and clear. I like that I didn't have to leave my car. My son, Dexter Draughn, recommended this place and I'm glad he did.

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4

FrankM

It’s an OK service but it’s more expensive than Monroe or Walmart. One guy ( the one who placed all my info in the computer) is ...

It’s an OK service but it’s more expensive than Monroe or Walmart. One guy ( the one who placed all my info in the computer) is nice but the rest doesn’t even smile. I know it’s an auto shop and not a Spa!, but customer service goes along way!

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5

SammieG

The staff was courteous and respectful, the service was done properly and quickly, and the facilities were convenient to me.

The staff was courteous and respectful, the service was done properly and quickly, and the facilities were convenient to me.

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5

Courtney

Great customer service, the guys who work on my car always have my best interest in mind and are so friendly and informative. If ...

Great customer service, the guys who work on my car always have my best interest in mind and are so friendly and informative. If something new is needed, like an air filter, they always show me so I know why it needs replacing.

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5

lisa v

Fast, complete and thorough service with friendly techs.

Fast, complete and thorough service with friendly techs.

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5

Jaejae1066

Were able to do all service in a short amount of time

Were able to do all service in a short amount of time

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5

JennaM

The service was fast and I felt that the service men were fair and accurate with their recommendations for my car. They explaine ...

The service was fast and I felt that the service men were fair and accurate with their recommendations for my car. They explained why their recommendations were important for the benefit of my car.

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5

Anonymous

Fast couteous no-nonsense service

Fast couteous no-nonsense service

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5

Walt k

quick fast friendly service

quick fast friendly service

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5

Rich S

Nice friendly staff...quick service with good explanations

Nice friendly staff...quick service with good explanations

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5

Happy man

The people working on my car seemed trust worthy , James Robinson was very courteous and professional. The wait was not bad, Th ...

The people working on my car seemed trust worthy , James Robinson was very courteous and professional. The wait was not bad, They had just taken in 2 cars in front of me. They accepted a coupon I was sent via e-mail.

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5

Bill

Good technicians and good value

Good technicians and good value

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4

Malcolm W

Technician could have spoke up and more clearly. Had to keep repeating himself to me.

Technician could have spoke up and more clearly. Had to keep repeating himself to me.

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5

Ryan S

Job done, and friendly staff. Quick and easy!

Job done, and friendly staff. Quick and easy!

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5

Brian g

Very fast, very organized.

Very fast, very organized.

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3

GleS

The pricing is higher then going to the dealer and they would of rotated the tires as well for less money, 105.00 is allot (with ...

The pricing is higher then going to the dealer and they would of rotated the tires as well for less money, 105.00 is allot (with discount) which included the over priced (22.00) airfilter

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5

A LeBeau

Keith, was polite, knowledgeable and professional. I would definitely use this location again because with Keith’s assistance th ...

Keith, was polite, knowledgeable and professional. I would definitely use this location again because with Keith’s assistance the service went smooth and I was on my way quickly. Thank you for having such dedicated employees. It really is the determining factor on if and when to return. Thank you all. Please pass this along to Keith so he knows he’s appreciated. Thank you Anastasia DeLuca

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5

Leo P

Just that was able to get in and out quickly even with a couple off different task to be done

Just that was able to get in and out quickly even with a couple off different task to be done

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5

Chegui

The staff are always pleasant and friendly.

The staff are always pleasant and friendly.

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5

orourke23

Quick friendly service.

Quick friendly service.

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5

Tom F. Milford, CT

Win and the boys are tremendous!!I honestly have a great time when I go there. They answer all my questions, great customer serv ...

Win and the boys are tremendous!!I honestly have a great time when I go there. They answer all my questions, great customer service!!

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5

Edd

Service was done quickly and they were very thorough.

Service was done quickly and they were very thorough.

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4

Jimmy C.

The attendance we're good working people, But I felt there was a bit of jumping around and not sure if everyone really knew wha ...

The attendance we're good working people, But I felt there was a bit of jumping around and not sure if everyone really knew what they were doing.

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5

Garyf

The technicians were vey friendly and courteous and did not try to push any services not needed.

The technicians were vey friendly and courteous and did not try to push any services not needed.

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5

J Croft

Keith and his crew were great, I was in and out with my oil change complete much faster than I expected. Will definitely be a re ...

Keith and his crew were great, I was in and out with my oil change complete much faster than I expected. Will definitely be a repeat customer.

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5

KB

Everyone is friendly. The shop is clean. They all work well together. I was told what was going on during the process. I feel co ...

Everyone is friendly. The shop is clean. They all work well together. I was told what was going on during the process. I feel confident when they cross check the stages of doing the job right.

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5

Chris L

Your assistant manager is highly professional and very courteous.

Your assistant manager is highly professional and very courteous.

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5

VP224

Staff was friendly and explained everything. Did not have to wait once I arrived. Service was fast.

Staff was friendly and explained everything. Did not have to wait once I arrived. Service was fast.

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5

Rick J

very courteous people and done in a very timely manner

very courteous people and done in a very timely manner

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5

Louis L

The technician gave me advice to correct my engine sensor issue. This advice was to get a new gas cap "from the dealer not anyon ...

The technician gave me advice to correct my engine sensor issue. This advice was to get a new gas cap "from the dealer not anyone else" because the old one is probably leaking and not able to keep the pressure up in my gas tank.

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5

Bob C.

I have been going to Valvoline for years and have been taken care of. I have gotten to know the people that work there and trust ...

I have been going to Valvoline for years and have been taken care of. I have gotten to know the people that work there and trusted them.

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5

Eman1576

Staff was great knowledgeable and friendly went there twenty minutes before closing and they still took my vehicle highly recomm ...

Staff was great knowledgeable and friendly went there twenty minutes before closing and they still took my vehicle highly recommend this location

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5

Carol L

I love taking my car there. All the service people are friendly, efficient and I just sit in my car and let them do my thing. ...

I love taking my car there. All the service people are friendly, efficient and I just sit in my car and let them do my thing. They have all my records right there. I have always been bad about getting my oil changed as it was such a hassle. Here I just pull in at my convenience, sit in my car, they all work on servicing it and I drive out knowing my car has had its checkup.

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5

Jenny

They were very good at explaining what needed to be done & why so that to me is professionalism.

They were very good at explaining what needed to be done & why so that to me is professionalism.

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4

Matt S

They did a good job and were nice.

They did a good job and were nice.

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5

Paul P.

What I needed done and done good and quick

What I needed done and done good and quick

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5

JessicaK

They are nice and quick. I like the protocol used.

They are nice and quick. I like the protocol used.

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5

Happycrosstrek

Friendliness and love that the the staff tells me everything they are doing to my car

Friendliness and love that the the staff tells me everything they are doing to my car

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5

RW

The staff were friendly and professional. They accommodated me and explained every step and requirement clearly.

The staff were friendly and professional. They accommodated me and explained every step and requirement clearly.

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2

Petroma

Your services were much more expensive than the competition in the area (Walmart oil change $19.99) yours was $52. Had I realize ...

Your services were much more expensive than the competition in the area (Walmart oil change $19.99) yours was $52. Had I realized that when I pulled into the bay I would've pulled right back out and went elsewhere. Will only go a back with my 3 cars when prices drop back to a level I can afford. i.e. $19.99. Shame you lost a consistent customer with 3 vehicles that you worked on

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5

Anonymous

Professional service

Professional service

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5

Cap

No high pressure up sales. All are friendly. Always good to see familiar faces

No high pressure up sales. All are friendly. Always good to see familiar faces

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5

kmac

The staff are always extremely friendly, professional, and efficient.

The staff are always extremely friendly, professional, and efficient.

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5

Johnny Grapes

Professional, courteous service, staff proficiency!

Professional, courteous service, staff proficiency!

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5

Joann D

The employee who serviced me was professional and polite. He did not pressure me for any upsells.

The employee who serviced me was professional and polite. He did not pressure me for any upsells.

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5

Jane P

I was in and out quickly and the staff was very professional and friendly!

I was in and out quickly and the staff was very professional and friendly!

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5

Anonymous

Professional and no waiting time - quick oil change

Professional and no waiting time - quick oil change

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5

Kfir1A1

The service time was fast. Products were recommended for my older vehicle.

The service time was fast. Products were recommended for my older vehicle.

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5

megan001

The Valvoline in Milford CT is exceptional. What I like most is the friendliness of the staff. They work quickly and finished i ...

The Valvoline in Milford CT is exceptional. What I like most is the friendliness of the staff. They work quickly and finished in just about 10 minutes or so. They answer my questions and they are very respectful. I wouldn't go anywhere else just because they are super nice!

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5

Chegui T.

The staff is always very courteous and friendly.

The staff is always very courteous and friendly.

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5

Pauldanraw

Very professional and quick

Very professional and quick

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5

Rob F

William did a great job. He's a hard worker and a nice guy.

William did a great job. He's a hard worker and a nice guy.

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4

Lulu

It was a hot day and ithe techs were hot and so was I while I waited for the oil change to be done. You should have air conditi ...

It was a hot day and ithe techs were hot and so was I while I waited for the oil change to be done. You should have air conditioning

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5

Whitney E

Everyone was friendly and worked efficiently

Everyone was friendly and worked efficiently

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5

John G

The staff was courteous and knowledgeable. They were efficient in getting the services completed, and I felt like they wanted to ...

The staff was courteous and knowledgeable. They were efficient in getting the services completed, and I felt like they wanted to do the best job they could for me.

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5

Jameso321

Good service, people are friendly and professional

Good service, people are friendly and professional

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5

Paula

First time using this location & I was extremely impressed with the quick service, price & the guys that worked there could not ...

First time using this location & I was extremely impressed with the quick service, price & the guys that worked there could not have been nicer! Have always gone to Jiffy Lube & will now start using Valvoline & this location. Great experience!!

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5

Paula S

Excellent customer service. Friendly, courteous. Will highly recommend to family and friends.

Excellent customer service. Friendly, courteous. Will highly recommend to family and friends.

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3

Pt

Was told that not using synthetic would void warranty. Afterwards I looked in manual. This is not true. Honda is fine with regul ...

Was told that not using synthetic would void warranty. Afterwards I looked in manual. This is not true. Honda is fine with regular oil b

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5

George

I have been there before and don't trust many people with my car. As veteran I have met Webster before and is the reason I trave ...

I have been there before and don't trust many people with my car. As veteran I have met Webster before and is the reason I travel specifically to this one

Always fantastic customer service, even searched behind my glove box for a mouse I'd somehow gotten in the car. What better customer service is that!! Been coming here 10 years because of the techs that work here.

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5

HeatherM

Staff were very friendly and fast! I was pressed for time when I got there, but since I was only there about 15 minutes, I was a ...

Staff were very friendly and fast! I was pressed for time when I got there, but since I was only there about 15 minutes, I was ahead of my schedule when I left!

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4

Chip

I only give "highly satisfied" for exemplary work. They did the job well. Nothing outstanding. Geezzz, "highly" would have to ...

I only give "highly satisfied" for exemplary work. They did the job well. Nothing outstanding. Geezzz, "highly" would have to be in the top 2% of expectations. I give this trip a 90%.

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5

tm

great staff, courteous and explained everything

great staff, courteous and explained everything

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5

Dan

Everything went well including interaction with staff personel and the pricing was reasonable

Everything went well including interaction with staff personel and the pricing was reasonable

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5

JeremyM

Milford, CT - Assistant Manager, U.S. Navy Veteran / can't remember his name was fantastic to work with.

Milford, CT - Assistant Manager, U.S. Navy Veteran / can't remember his name was fantastic to work with.

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4

R C Pilot

Cost of service.

Cost of service.

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5

BoB F

better than I expected.

better than I expected.

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5

Anthony

The Assistant Manager was great, very informative and went above and beyond my expectations, let me know about an issue he found ...

The Assistant Manager was great, very informative and went above and beyond my expectations, let me know about an issue he found with my tire and the different options to resolve it.

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5

Dan M from Yankee

Winsloard is a great employee for Valvoline.I will continue to use Valvoline for his great service. Please email me my receipt f ...

Winsloard is a great employee for Valvoline.I will continue to use Valvoline for his great service. Please email me my receipt for my visit so I could forward it to my employer.

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5

BarbaraO

The service people are always courteous

The service people are always courteous

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5

Smg2018

The staff was very helpful and kind.

The staff was very helpful and kind.

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5

DanielD

The workers were friendly, and helpful. They helped to identify a broken headlight, and fixed it on the spot. It was also done i ...

The workers were friendly, and helpful. They helped to identify a broken headlight, and fixed it on the spot. It was also done in a professional and timely manner.

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5

Joe S

The associates are always so pleasant to deal with. They are courteous and thorough with the vehicle.

The associates are always so pleasant to deal with. They are courteous and thorough with the vehicle.

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5

Anonymous

Friendly and quick service.

Friendly and quick service.

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5

JS

everything was good

everything was good

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5

D DUHANCIK

Prompt courteous service professional staff

Prompt courteous service professional staff

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4

Harry

i am mildly handicapped and not having to get out of the car is a big plus for me.

i am mildly handicapped and not having to get out of the car is a big plus for me.

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5

Satisfied 1st time Customer

The employee, Wiz was very I formative and friendly. He introduced everyone else to me which assisted me in feeling comfortable ...

The employee, Wiz was very I formative and friendly. He introduced everyone else to me which assisted me in feeling comfortable at Valvolune. In the past, I never trusted facilities as this because of the horrible stories I heard. Yet, this team appeared very knowledgeable.

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5

Dan

No pressure to add ons

No pressure to add ons

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5

NB23

Staff were great and the checked everything. I realized the company i went to before did not check and volvoline did and replace ...

Staff were great and the checked everything. I realized the company i went to before did not check and volvoline did and replaced it

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5

JS

The assistant manager was incredibly personable

The assistant manager was incredibly personable

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5

David M .

I am highly satisfied with this oil change location, I will go back again for my next oil change. Thank you 👍

I am highly satisfied with this oil change location, I will go back again for my next oil change. Thank you 👍

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5

Daryl J

good service

good service

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5

Ron

The Asst Mgr was very knowledgeable and explained things to me. Good conversation. I prefer using coupons. My car takes 6 quart ...

The Asst Mgr was very knowledgeable and explained things to me. Good conversation. I prefer using coupons. My car takes 6 quarts and adding the cost of the extra quart adds to your regular price. I used a great coupon this time that brought the price down nicely.

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5

Jeff

I usually attend the Valvoline in Salisbury, MA, but needed an oil change while in CT. I went to your Milford CT location and th ...

I usually attend the Valvoline in Salisbury, MA, but needed an oil change while in CT. I went to your Milford CT location and the people were fantastic. Thank you!

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5

Joe C

Nice guys, thorough, very professional.

Nice guys, thorough, very professional.

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5

Joe O

Staff was very efficient and facility was clean!

Staff was very efficient and facility was clean!

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5

Mike R

Attendant was courteous, knowledgeable, and very professional

Attendant was courteous, knowledgeable, and very professional

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5

Erika R

The staff was very professional and fast and let me know of other things I would want to check on in the engine as well.

The staff was very professional and fast and let me know of other things I would want to check on in the engine as well.

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5

Holly.

Long wait but staff were very friendly and knowledgeable. Gave me a coupon

Long wait but staff were very friendly and knowledgeable. Gave me a coupon

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5

Tricia W.

The staff is friendly, clean and very professional

The staff is friendly, clean and very professional

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2

BG

Splash guard was not secured and fell off. Manager is in the process of replacing it.

Splash guard was not secured and fell off. Manager is in the process of replacing it.

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5

Pamela C

The employee was very polite and explained what he was doing. I felt no pressure to purchase anything extra although he did info ...

The employee was very polite and explained what he was doing. I felt no pressure to purchase anything extra although he did inform me of other options.

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4

Frank T

As a mechanic myself, its insulting to be shown my oil plug coated with sludge. It was clearly staged and shown to me. The sludg ...

As a mechanic myself, its insulting to be shown my oil plug coated with sludge. It was clearly staged and shown to me. The sludge was at think as toothpaste. No engine would run at all with sludge as thick as toothpaste in it. My oil is changed between 2800 - 3000 miles all of its life. I have changed the oil on it at least 10 times myself. I have never encountered the sludge like substance on my oil plug. Its an overly exaggerated presentation.

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5

Randoo

Quick service, pleasant knowledgeable staff, good value for cost

Quick service, pleasant knowledgeable staff, good value for cost

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5

Scott ncs wildlife solutions

Quick fast friendly and attentive...done in 13 mins

Quick fast friendly and attentive...done in 13 mins

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3

Tim F.

The guys were very nice and friendly. The pricing was high (not their fault) and while I know they were just doing their job, be ...

The guys were very nice and friendly. The pricing was high (not their fault) and while I know they were just doing their job, being asked to get add-ons was annoying. The pricing is posted but its vague starting price and doesn't really specify how much your vehicle will be. Additionally, you can't see it until you are in the bay.

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5

Carter J.

The staff was great, very polite and personable. Learned a little about things to look out for, was given some advice on things ...

The staff was great, very polite and personable. Learned a little about things to look out for, was given some advice on things that may need additional maintenance/replacement down the road, suggestions were in line with what I needed as much as they were making money, which is the balance I expect from a place like this, and anything I declined was happily accepted without the conversation getting "salesy".

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5

Mike L

Great service. Helped troubleshoot for leaking fluids.

Great service. Helped troubleshoot for leaking fluids.

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5

TWalsh

Valvoline has the best hiring practices of any oil change establishment I have used. The employees are always pleasant and do no ...

Valvoline has the best hiring practices of any oil change establishment I have used. The employees are always pleasant and do not pressure you for upgraded sales. They politely state what they recommend and leave it at that.

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5

Greg

Attendants were very knowledgeable and Kevin was Awrsome! :)

Attendants were very knowledgeable and Kevin was Awrsome! :)

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5

Jeff d

The staff is great and quick

The staff is great and quick

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5

Mike H

Professional and friendly

Professional and friendly

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5

SharonD

Webster took care of the oil change. He was very friendly and extremely knowledgeable. They checked everything and put no pres ...

Webster took care of the oil change. He was very friendly and extremely knowledgeable. They checked everything and put no pressure on to buy anything extra.

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5

Chris L

I was able to pull right into the bay and the staff was very friendly, and communicated everything very clearly to me as they pe ...

I was able to pull right into the bay and the staff was very friendly, and communicated everything very clearly to me as they performed the service. It was a great experience.

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5

Jim

Very professional and helpful - would recommend

Very professional and helpful - would recommend

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5

Theresa G

I was highly satisfied with Keith and Webster, they explained everything they were doing on my vehicle clearly. They made me fee ...

I was highly satisfied with Keith and Webster, they explained everything they were doing on my vehicle clearly. They made me feel very comfortable and there was no pressure on me to get recommended service at the time. William was in the pit and I never saw him, but he was part of the team that serviced my vehicle. I will highly recommend this place to all my friends.

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5

Tom s

I brought my Pathfinder in for the first to any fast oil change only because I had a groupon discount. The manager was great and ...

I brought my Pathfinder in for the first to any fast oil change only because I had a groupon discount. The manager was great and had a good experience so I trusted them to work on my 55 Chevy which I wouldn’t normally do. I’m a car guy and a senior who sits at a bar and now tells my story at Valvoline experience.I’ll be back!!! Itstom55@aol.com

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3

SteveY

The guy who took care of me was very rude. Tried to sell extra products even tho my car didn’t need them. Tried saying I was lyi ...

The guy who took care of me was very rude. Tried to sell extra products even tho my car didn’t need them. Tried saying I was lying to him about a recall on my vehicle. Will not go back. Milford CT location.

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5

Brad. R

They gave me a clear instruction on the best available choices for my vehicle. They also gave me additional advice that they did ...

They gave me a clear instruction on the best available choices for my vehicle. They also gave me additional advice that they didn’t have to. Very friendly and very helpful, will definitely be returning!

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5

Johnny T

The team there is always friendly and courteous. I’ve been going there for years and don’t really think I would go anywhere else

The team there is always friendly and courteous. I’ve been going there for years and don’t really think I would go anywhere else

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5

Emily

Best customer service

Best customer service

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5

Andrea

The folks were fantastic they are always happy professional and quick. Wintz is awesome!

The folks were fantastic they are always happy professional and quick. Wintz is awesome!

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5

DEAN S. FROM SHELTON CT

THEY WERE VERY QUICK AND EFFICIENT . TALKED TO ME WHILE THEY WERE DOING THE SERVICE .

THEY WERE VERY QUICK AND EFFICIENT . TALKED TO ME WHILE THEY WERE DOING THE SERVICE .

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5

Kim B

The whole team of employees at this milford location were very friendly and explained everything they were doing with our vehicl ...

The whole team of employees at this milford location were very friendly and explained everything they were doing with our vehicle. Very professional!!

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5

Becca L

Gino & Will serviced my car, did a great job. Gino explained options for service, but not in an aggressive, you-have-to-get-this ...

Gino & Will serviced my car, did a great job. Gino explained options for service, but not in an aggressive, you-have-to-get-this-right-now kind of way. Service was quick, price was great, let me use a coupon that had recently expired. Even had a treat for my dog! All in all a great experience.

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5

Evan

The assistant manager was great; he knew his stuff, trained the other staff members well, and diagnosed the main primary issues ...

The assistant manager was great; he knew his stuff, trained the other staff members well, and diagnosed the main primary issues I needed to fix on my car

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5

Thea W.

The service was immediate and done well.

The service was immediate and done well.

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5

Jeffc

The guys there were very professional from start to finish and even showed me where my cabin air filter is located.

The guys there were very professional from start to finish and even showed me where my cabin air filter is located.

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5

Emma

Great manager and staff. Friendly and efficient.

Great manager and staff. Friendly and efficient.

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5

Mike

The Staff was great

The Staff was great

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5

Jim C

I'm a regular customer to this facility and always found it satisfactory

I'm a regular customer to this facility and always found it satisfactory

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5

Lisa B

It's quick and thorough! They also answer all my questions!

It's quick and thorough! They also answer all my questions!

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5

Debbie

Couldn’t have been any easier. I could see everything 😀

Couldn’t have been any easier. I could see everything 😀

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5

Ironman33

The service rep Webster was very nice and knowledgeable

The service rep Webster was very nice and knowledgeable

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5

Joann Dunsing, Milford Ct Hypnotist

The staff were professional and courteous. They explained everything to me. They did not pressure me in any way. The service was ...

The staff were professional and courteous. They explained everything to me. They did not pressure me in any way. The service was quick!

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5

Anonymous

very friendly service!

very friendly service!

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4

Ron c

Everything was fine. Just getting a little expensive. I had a $10 coupon which had an expiration date of the day of the oil chan ...

Everything was fine. Just getting a little expensive. I had a $10 coupon which had an expiration date of the day of the oil change. Would not work Other than the price I was very happy

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4

Np

The service was great but the only thing I did not like was I pulled in to your establishment around 410 and the guy told me he’ ...

The service was great but the only thing I did not like was I pulled in to your establishment around 410 and the guy told me he’s going to try to service my vehicle I got a little frustrated because you close at five and I was there before you close so he should’ve not said he was going to try to service me and he should’ve taken me regardless because I was there before your closing hours

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5

Kevin B

Everyone was friendly and professional

Everyone was friendly and professional

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5

Anonymous

I forget the name of the manager there, but he was extremely helpful and friendly. He was honest in telling me what I needed and ...

I forget the name of the manager there, but he was extremely helpful and friendly. He was honest in telling me what I needed and what I didn't and I appreciate that. Very satisfied and will keep coming back

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5

Susan A

I was in and out very quickly and the only thing the said I should replace was my air filter, which I knew I needed.

I was in and out very quickly and the only thing the said I should replace was my air filter, which I knew I needed.

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5

Linda R

The workers were very friendly and explained what they were doing while they were working on my vehicle.

The workers were very friendly and explained what they were doing while they were working on my vehicle.

Knowledgeable and friendly staff, I felt as though my car was receiving great care

Knowledgeable and friendly staff, I felt as though my car was receiving great care

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5

LAM Ii

I like the honesty and the good customer service. I would like to receive more coupons By text

I like the honesty and the good customer service. I would like to receive more coupons By text

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5

Bob C

I have been a repeat customer and have always been treated well and my car taken care of without a long wait. I have had battery ...

I have been a repeat customer and have always been treated well and my car taken care of without a long wait. I have had battery changed, wipers, fluids flushed besides my regular oil changes. They know me there.

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5

Basem K

Good service

Good service

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5

Itstom S

First time experience at valvoline and was using a groupon which was easy and the time outside was to check on the groupon itsel ...

First time experience at valvoline and was using a groupon which was easy and the time outside was to check on the groupon itself. It was a good experience and the people were really nice. No waiting besides that . I'm doing this survey because I plan to go back and I'm on a fixed income as a senior..Thank you, Tom

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4

Anonymous2

I believe it could have been because it’s esrly in the morning, but usually the oil change takes about 10 minutes, it took about ...

I believe it could have been because it’s esrly in the morning, but usually the oil change takes about 10 minutes, it took about 30 minutes this time causing me to be late to work. I also usually come after work around 5:30 and don’t get bothered with buying more than just the oil change, but it was one thing after another.

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5

Sarama

Great guys! They stayed after hours for me.... such amazing people!

Great guys! They stayed after hours for me.... such amazing people!

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5

Charles

The way the employees behaved and treated me was excellent. They don't care how new or old your vehicle is and will give recomme ...

The way the employees behaved and treated me was excellent. They don't care how new or old your vehicle is and will give recommendations on what my vehicle needs and why.

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5

Joanne S.

service was very quick, also I was told of a oil leak and see repair man.

service was very quick, also I was told of a oil leak and see repair man.

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5

Coopydoop

The staff, the service, the staff knowledge, the speed, the accuracy, the complete system check, and so on

The staff, the service, the staff knowledge, the speed, the accuracy, the complete system check, and so on

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5

BobC

Fast,knowledgeable,smart and frendly

Fast,knowledgeable,smart and frendly

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5

Anonymous

The wait was no problem Ten minutes per car I was fourth in line. Polite staff

The wait was no problem Ten minutes per car I was fourth in line. Polite staff

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5

MK

Everyone was professional and was done quickly

Everyone was professional and was done quickly

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5

Anonymous

It's nice to sit in your car while the oil is changed. Never have to wait long to get serviced.

It's nice to sit in your car while the oil is changed. Never have to wait long to get serviced.

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5

MRT55

Very professional and prompt service

Very professional and prompt service

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5

Anonymous

The guys were very knowledgeable

The guys were very knowledgeable

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4

Karl E

The experience was satisfactory- staff wasn't overly friendly and just didn't seem to enthusiastic, but I was generally satisfi ...

The experience was satisfactory- staff wasn't overly friendly and just didn't seem to enthusiastic, but I was generally satisfied.

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5

AmandaT

The gentlemen who helped (all three) were knowledgeable, patient and very polite. Much happier with them than I ever was at ford ...

The gentlemen who helped (all three) were knowledgeable, patient and very polite. Much happier with them than I ever was at fords quicklane. (Where I usually get oil changes)

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5

Leo N

quick service and good costumer service

quick service and good costumer service

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5

Kravboy

It was a cool, quiet atmosphere in the shop, nice guys who communicate well

It was a cool, quiet atmosphere in the shop, nice guys who communicate well

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5

lou C

Very professional

Very professional

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5

George Y

I trust Webster to take care of everything

I trust Webster to take care of everything

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1

rmg

was great

was great

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5

Althea

Keith was extremely kind and patient with me- it’s a new car and he walked me through everything. I’ll definitely have my oil do ...

Keith was extremely kind and patient with me- it’s a new car and he walked me through everything. I’ll definitely have my oil done there from now on.

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4

Shannon D

The service was quick. At the time it was a typical experience that I have had before.

The service was quick. At the time it was a typical experience that I have had before.

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5

Mikeg

The people are very friendly and knowledgeable. I like going there to take care of issues sucha as filters, lights and wipers. I ...

The people are very friendly and knowledgeable. I like going there to take care of issues sucha as filters, lights and wipers. I wish the prices were not so high.

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5

JenD

The staff was great and very friendly and informative. It was very quick and painless.

The staff was great and very friendly and informative. It was very quick and painless.

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5

marc c.

quick, no waiting

quick, no waiting

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5

Anonymous

Representatives were friendly helpful.

Representatives were friendly helpful.

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5

Bm123

It was quick and easy. And as always not pressured to buy any extras and they are always friendly

It was quick and easy. And as always not pressured to buy any extras and they are always friendly

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5

Aadnane

Very quick service and very friendly staff

Very quick service and very friendly staff

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5

Anonymous

The Assistant Manager was very nice. He explained everything and was upfront about the pricing and recommendations made at the t ...

The Assistant Manager was very nice. He explained everything and was upfront about the pricing and recommendations made at the time of the visit.

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5

Jim W

The CSR, Winslord is always professional, engaging and upbeat. Great customer experience. Being a member of a HRO, I can appreci ...

The CSR, Winslord is always professional, engaging and upbeat. Great customer experience. Being a member of a HRO, I can appreciate the call out checklist that the team runs through. Each participating in the process and openly communicating as a team.

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5

Jason S

I called first I got the answers that I wanted I didn't wait service was professional and quick

I called first I got the answers that I wanted I didn't wait service was professional and quick

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5

Ben B

The manager answered questions for me about when my last services were and what is recommended at this time. Was also very frie ...

The manager answered questions for me about when my last services were and what is recommended at this time. Was also very friendly.

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5

Stan G

Keith, Willie and Webster took fast, professional care of my car. I have been a Valvoline customer for twenty years and I am al ...

Keith, Willie and Webster took fast, professional care of my car. I have been a Valvoline customer for twenty years and I am always pleased with the results.

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5

Larry Y

Service was efficient and technician was friendly and courteous. He kept me informed of work being performed.

Service was efficient and technician was friendly and courteous. He kept me informed of work being performed.

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5

Mark

Fast, efficient service.Team was professional and friendly.Thorough service.

Fast, efficient service.Team was professional and friendly.Thorough service.

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5

Madelyn M.

I have been bringing my car to this place for 8 years. They are always professional, honest and courteous.

I have been bringing my car to this place for 8 years. They are always professional, honest and courteous.

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5

Tanya M

Amazing customer service and communication!! I really feel like they had my vehicles best interest in mind. He even filled up ai ...

Amazing customer service and communication!! I really feel like they had my vehicles best interest in mind. He even filled up air in my spare tire. I was very impressed and this will be my go to oil change facility. I never felt pressured by upselling at any time.

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5

SarahD.

The men that worked there were knowledge and kind. They were very thorough in explaining what was happening and why it was happe ...

The men that worked there were knowledge and kind. They were very thorough in explaining what was happening and why it was happening.

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5

AJ

Staff was polite and friendly. Service was prompt. I had a busy Saturday ahead of me and was the first vehicle through the doors ...

Staff was polite and friendly. Service was prompt. I had a busy Saturday ahead of me and was the first vehicle through the doors. I was in and out quickly which I appreciate. The staff wasnt rude or annoyed when I was basically there as they unlocked the door.

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5

Fiesfort

The staff are consistently knowledgable and friendly.

The staff are consistently knowledgable and friendly.

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3

Headlockness

Wait for service kind of long. This past visit the pressure to buy other services was not as pronounced as my Valvoline oil cha ...

Wait for service kind of long. This past visit the pressure to buy other services was not as pronounced as my Valvoline oil change on previous visit.

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5

Dave D

Prompt courteous and efficient service

Prompt courteous and efficient service

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5

Trucky McPickup

They informed me of possible issues to keep an eye on and recommended fixes without being pushy or offended when I told them I'd ...

They informed me of possible issues to keep an eye on and recommended fixes without being pushy or offended when I told them I'd have to take care of them another time. The man who rang through the transaction was pleasant and well collected in his interactions and demeanor with me. Service was prompt and completed without a hitch.

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5

Will Blake

I send my son to have the oil changed in both our cars and the gentleman who work at that Valvoline are amazing! They explain e ...

I send my son to have the oil changed in both our cars and the gentleman who work at that Valvoline are amazing! They explain everything in detail. They have an incredible bedside manner ha ha they just explain everything with a smile on their face. They speak very well of the company they enjoy working for I love it there. I go out of my way to have my oil changed in Milford Connecticut.

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5

Anne M

The staff were courteous and fast. More importantly, they didn't try to up sell. I have been to this location before and they ...

The staff were courteous and fast. More importantly, they didn't try to up sell. I have been to this location before and they had recommended additional services at previous visits which I purchased and the the fact that they didn't do so this time makes me trust that when they do recommend something it is needed and not just an attempt to earn some sort of commission.

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5

JimC

I use this facility often. The techs are friendly and informative with no pressure to purchase other services.

I use this facility often. The techs are friendly and informative with no pressure to purchase other services.

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5

Joe C

Not only did I receive excellent and fast service for my oil change, the technician informed me of a potentially dangerous situa ...

Not only did I receive excellent and fast service for my oil change, the technician informed me of a potentially dangerous situation with my suspension (broken sway bar linkage). He was 100% correct.

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4

CARGIRL

TRIED TO SELL ME SOME FUEL INJECTION CLEANING, WIPER BLADES WHICH I JUST GOT

TRIED TO SELL ME SOME FUEL INJECTION CLEANING, WIPER BLADES WHICH I JUST GOT

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5

Ethanm

Great staff great service, the wait was only because it was busy and were still prompt I was in and out in ten minutes

Great staff great service, the wait was only because it was busy and were still prompt I was in and out in ten minutes

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5

ctfencemen

my oil change went quick, and the staff was very friendly and helpfull

my oil change went quick, and the staff was very friendly and helpfull

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5

Johnnyt78

I like Wins the manager and all the guys that work there. It’s a quick and painless experience. My only issue lately has been th ...

I like Wins the manager and all the guys that work there. It’s a quick and painless experience. My only issue lately has been the price. I think it’s a bit on the high side.

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4

Yb

Every time I come to change my oil, I feel like I’m at a used car lot. The pressure to always fix or upgrade something is annoyi ...

Every time I come to change my oil, I feel like I’m at a used car lot. The pressure to always fix or upgrade something is annoying. Plus the services are far overpriced for what is offered. Firestone is much more reasonable and they do more.

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5

PM

Everyone was very friendly, clear about what I was required to do, and the price was very reasonable

Everyone was very friendly, clear about what I was required to do, and the price was very reasonable

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4

ANO

Service was satisfactory, The technician was honest and explained the oil change was not necessary and that the synthetic oil la ...

Service was satisfactory, The technician was honest and explained the oil change was not necessary and that the synthetic oil lasted for 5,000 miles,Although the service sticker reminder noted a change for 3000 miles Shouldn't the service reminder be accurate to the service provide?

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4

Anonymous

The wait was longer than expected

The wait was longer than expected

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5

Dan D.

The gentleman who took care of me is very professional and courteous. There is no pressure to buy services or products not neede ...

The gentleman who took care of me is very professional and courteous. There is no pressure to buy services or products not needed or required. A while back I would go into this business and feel pressured to make purchases. This oil change was for my daughters car, I was in a few days earlier with my own car and had the service done by the same person. I would and will recommend Valvoline, and this facility to my friends and business associates. I would not loose the gentleman who serviced my cars, he is a huge asset to your organization!!

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4

David L

Very good experience. Not highly because I knew I could get the same work done for less expense, but I was in a hurry so I opte ...

Very good experience. Not highly because I knew I could get the same work done for less expense, but I was in a hurry so I opted for Valvoline. Lower your prices a tad & you'd be unbeatable!

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4

SD

Overall good service

Overall good service

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5

MrTVdub

The staff was very courteous in addition to being extremely efficient once my car was in the bay.

The staff was very courteous in addition to being extremely efficient once my car was in the bay.

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5

Collean T

It was all of about negative five degrees and only 45 minutes from closing but the service was impeccable. Questions were answer ...

It was all of about negative five degrees and only 45 minutes from closing but the service was impeccable. Questions were answered and they were willing to educate me on the various things I was asking. As a female, it can be intimidating to demonstrate lack of knowledge for fear of being taken advantage of and the men here were gentleman; I did not feel taken advantage of or pressured into any sales. I would highly recommend this location again and thank the employees for their service.

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5

Dawn M

Staff used to be at the Monroe Connecticut location they are the best employees they are quick friendly businesslike very profes ...

Staff used to be at the Monroe Connecticut location they are the best employees they are quick friendly businesslike very professional and very nice. The staff in the old location of Munro Connecticut is now very rude and snotty. I was very happy to find the staff in the Milford location to be the friendly faces I used to know in Monroe

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5

katruge

I pulled in and was immediately guided into the bay where i sat warmly in my car, Ronald was the nicest person as well as webste ...

I pulled in and was immediately guided into the bay where i sat warmly in my car, Ronald was the nicest person as well as webster who both took care of me. I told him how much money I had and he was able to get everything done that i needed just under what I had. They went above and beyond checking my whole car and resetting my warning lights. My car runs great and I will definitely be back. Thanks Ron and Webster for your hard work and friendly atmosphere. Kathryn Ruge

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5

RobynD74

It was all about customer service! Your employees at this location made me feel at ease and I trusted what they were doing to m ...

It was all about customer service! Your employees at this location made me feel at ease and I trusted what they were doing to my new car.

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5

Linda R

Everyone was so friendly , and did their jobs. Getting the oil change so fast, and not waiting.

Everyone was so friendly , and did their jobs. Getting the oil change so fast, and not waiting.

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5

james l.

fast and friendly!

fast and friendly!

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5

Anonymous

They were nice and friendly

They were nice and friendly

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4

Anonymous

I get coupons for oil changes for $19.99 .. I think you charge too much for yours

I get coupons for oil changes for $19.99 .. I think you charge too much for yours

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5

Brian C

The staff were professional and did everything that was asked of them

The staff were professional and did everything that was asked of them

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5

F150

They got to the point and did what was necessary.

They got to the point and did what was necessary.

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5

Bob C

fast and good

fast and good

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5

Judy L

They were efficient and friendly. Good combination.

They were efficient and friendly. Good combination.

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5

Valerie. O

They were very friendly and did the work quick

They were very friendly and did the work quick

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5

The General

Excellent customer service. Very thorough and professional.

Excellent customer service. Very thorough and professional.

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5

Cheryl

The staff is amazing!!

The staff is amazing!!

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2

Acevedo, E.

The staff acted like they were annoyed that I brought the vehicle there, they didn’t talk about prices or even offered the diff ...

The staff acted like they were annoyed that I brought the vehicle there, they didn’t talk about prices or even offered the different types of oils like in other stores. I asked for my tires pressure to be checked and they completely ignored my petition.

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5

MSchwartz

It was quick efficient, thorough.

It was quick efficient, thorough.

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5

Mish

Very friendly and knowledgeable

Very friendly and knowledgeable

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4

Michael Z

Well I pulled in sat in the car and tech asked me a few question and after all said and done I was charged over 61 dollars! I ev ...

Well I pulled in sat in the car and tech asked me a few question and after all said and done I was charged over 61 dollars! I even supplied my own oil filter. I later learned they used synthetic blend which is not oem for my car. But I was not told about the different oil prices. I mean I understand synthetic cost more but technician explained nothing to me about pricing or anything

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5

Amber N.

Everyone was friendly and helpful.

Everyone was friendly and helpful.

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5

Kim

All the guys were great and professional

All the guys were great and professional

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4

Pete H.

It's only been about 30 miles since the oil change. I can only assume everything is ok but, only time will tell. But over all, ...

It's only been about 30 miles since the oil change. I can only assume everything is ok but, only time will tell. But over all, I think they were very good.

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5

Chipper

The staff is great and my truck is now running like a top

The staff is great and my truck is now running like a top

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5

Josh

The man who did my oil change jumped my car after it wouldn’t start, gave me several recommendations for where to bring it, and ...

The man who did my oil change jumped my car after it wouldn’t start, gave me several recommendations for where to bring it, and checked my battery for free! He was amazing!

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5

brad r

work is done well in a timely fashion. the crew worked well together

work is done well in a timely fashion. the crew worked well together

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5

Electric

Service

Service

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5

GeoSheehy

Quick service, nice people and since I've been using Valvoline for a few years now, you have my service history and can make hel ...

Quick service, nice people and since I've been using Valvoline for a few years now, you have my service history and can make helpful recommendations on what my car needs.

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5

Superman

I noticed that everyone is safety conscious and communicate well with each other. I also appreciate them letting me know what t ...

I noticed that everyone is safety conscious and communicate well with each other. I also appreciate them letting me know what they are doing and showing me the oil at the end. The next time I will ask to see the oil filter because I am just curious.

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5

Geanb

Jose was so friendly and professional, I felt very comfortable with his recommendations. He was very efficient. The other gent ...

Jose was so friendly and professional, I felt very comfortable with his recommendations. He was very efficient. The other gentleman that worked with him also came by to say hello and was very friendly also. I just moved into the area and am so happy I found this Valvoline shop. I will be using it for all my car needs.

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5

Cap

The attendant explained all of the services they offered and made recommendations on other servicesThe car would need.

The attendant explained all of the services they offered and made recommendations on other servicesThe car would need.

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5

bd2348

Technician was great. He listened and offered all options not just the highest priced one!

Technician was great. He listened and offered all options not just the highest priced one!

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5

JEB

The staff was very friendly and courteous. They’re were quick, yet thorough in their inspection of my vehicle. I was recommended ...

The staff was very friendly and courteous. They’re were quick, yet thorough in their inspection of my vehicle. I was recommended services but the ones I declined were not forced upon me, which was much appreciated. The prices seemed fair for services rendered. Love the convenience of staying in my car while it is worked on. I already tell my friends how great it is to not have to sit in a waiting room forever, wondering when my car will be done when I go to Valvoline.

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5

American

Good service

Good service

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5

Happy customer

Folks were absolutely professional, courteous and expedient. In and out within 15 minutes.

Folks were absolutely professional, courteous and expedient. In and out within 15 minutes.

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5

SandyB

I have been using this Valvoline Instant Oil Change location for many years. I am always treated with respect and courtesy. Se ...

I have been using this Valvoline Instant Oil Change location for many years. I am always treated with respect and courtesy. Services are done quickly and are always affordable. They never pressure you to purchase more than you need. They always explain thoroughly just what you do need. It is a no-brainer to pull into Valvoline and speak with their educated staff before TRYING to get in to see a mechanic. I love this Milford, CT Valvoline storefront.

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5

MD

The employees were friendly and professional

The employees were friendly and professional

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5

Barbara Hyundai

The tech was fantastic, very professional and should be a manager or trainer

The tech was fantastic, very professional and should be a manager or trainer

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5

Carolyn O

Webster and his staff were courteous and informative. The visit was efficient and the time spent was great considering my busy ...

Webster and his staff were courteous and informative. The visit was efficient and the time spent was great considering my busy schedule. Thank you.

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5

MRT

Service was completed very quickly with minimal pressure to upsell considering my vehicle only has 14k miles.

Service was completed very quickly with minimal pressure to upsell considering my vehicle only has 14k miles.

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5

Joesteeler

Fast and friendly

Fast and friendly

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5

JB

Everyone was very friendly and personable. Jose and Jacob were great! Look forward to returning next time

Everyone was very friendly and personable. Jose and Jacob were great! Look forward to returning next time

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1

Anonymous

The representative told me that my receipt would be emailed to me (i believe this was done on purpose, so i could not dispute th ...

The representative told me that my receipt would be emailed to me (i believe this was done on purpose, so i could not dispute the charges if i had seen them right there). I had a coupon for $7 off the oil change, when it was all said and done, i had extra charges on the bill i was unfamiliar with, that made up the $7 discount. I was charged for extra oil (which i have been there before and never was charged, so not sure how this time i needed extra oil), a new plug and ring, which i was not told about and on the receipt it says they checked it and it was fine. And also charged for coolant top off, i knew nothing about. Its not the money - its only $7, but its that fact that your guy thinks he "got one over" on someone. Not the type i will do business with in the future

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5

marklar

fast, prompt service.

fast, prompt service.

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5

Matt G.

All employees were very friendly and helpful. This was my first time going to an Instant Oil Change, and was more than satisfie ...

All employees were very friendly and helpful. This was my first time going to an Instant Oil Change, and was more than satisfied with the service provided.

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4

TimmyU

Too expensive, $60 is way overdoing it for a synthetic blend oil change, firestone charged me $25 each time I needed an oil chan ...

Too expensive, $60 is way overdoing it for a synthetic blend oil change, firestone charged me $25 each time I needed an oil change, for the price valvoline charges I might as well just go to the dealership

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5

Anonymous

The experience of staying in my car is awsome

The experience of staying in my car is awsome

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4

Ring King

Technician reported and displayed bubbles on the transmission dip stick indicating that the transmission fluid should be changed ...

Technician reported and displayed bubbles on the transmission dip stick indicating that the transmission fluid should be changed using a "backflush method" on the filter. ($149.99)Checking the internet does not support the "bubbles on the dip stick" theory.I will feel uncomfortable returning there for another oil change because they will address the same issue with the transmission. I also have another vehicle that I was taking there for oil changes.I don't expect to pay hundreds of dollars when I take the vehicles for an oil changes.

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2

DMax

Air filter, tires pressure were not checked. Who know what else. I have been a customer in the past and it always gets done. Als ...

Air filter, tires pressure were not checked. Who know what else. I have been a customer in the past and it always gets done. Also I brought my other car to same location last week and was told email would be sent but never was. I asked about it today and they could not find me in the computer and seemed to care less

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5

Paul G.

Pricing (though VERY EXPENSIVE for the synthetic oil change), was fully explained prior to the servicing. The service provider w ...

Pricing (though VERY EXPENSIVE for the synthetic oil change), was fully explained prior to the servicing. The service provider was clear, concise, and personable. The other items were fairly priced. My only problem was the price of the synthetic oil change...should be $20 less. I’ve had synthetic oil changes done for greater than 50% less than the price charged by Valveoline.

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5

Pamg

I was satisfied because the staff was very polite and pleasant and I didn’t feel pressured into having things done that I didn’t ...

I was satisfied because the staff was very polite and pleasant and I didn’t feel pressured into having things done that I didn’t want done at the visit.

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5

brian g

The entire staff was great, and Jose in particular was very friendly and helpful.

The entire staff was great, and Jose in particular was very friendly and helpful.

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5

janeh

Staff very professional and pleasant.

Staff very professional and pleasant.

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5

brian h

Appreciated service and coutesy provided by Jose

Appreciated service and coutesy provided by Jose

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1

Teddy

I had to wait over 30 minutes I resulted in moving to the next lane because the car was behind was still there. When I was in ...

I had to wait over 30 minutes I resulted in moving to the next lane because the car was behind was still there. When I was in there I was told by the representative that I cannot put synthetic blend I have to put full Synthetic because of GMC rules which I called GMC and they assured me that I can put either Full synthetic or for synthetic blend. I Resulting in leaving and going somewhere else to do the OIL change because of astronomical charges over $90. I ended up getting the oil change for half the price. I always use Valvoline to get my oil changes for all my cars as of right now I will not be back at Valvoline anytime soon.

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5

Lee

Great overall visit

Great overall visit

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5

Debra

They explained everything to me as a women I appreciate that . Very friendly and efficient

They explained everything to me as a women I appreciate that . Very friendly and efficient

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3

Sheldon119

It seemed a bit off from previous visits. I pulled up and no one was around. The tech who finally came out just didn't have the ...

It seemed a bit off from previous visits. I pulled up and no one was around. The tech who finally came out just didn't have the usual level of spunk I'm used to. It also seemed I was in the bay for much longer than usual. Most of the time it's pretty quick.

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5

Megan T

The technician went out of his way to explain why my car idling high during startup was a problem and informed me the negative i ...

The technician went out of his way to explain why my car idling high during startup was a problem and informed me the negative impact this could have in the future.

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5

Tim O.

Jose made my experience very enjoyable. Great customer service: made my visit quick and easy.

Jose made my experience very enjoyable. Great customer service: made my visit quick and easy.

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5

Tony Garcia

it was fast and easy to get through. there was no wait, but after getting in the bay everything flowed very well and efficient.n ...

it was fast and easy to get through. there was no wait, but after getting in the bay everything flowed very well and efficient.nice job!!

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5

Mr. Kelly

Manquel was very professional very clean uniform very kind............i am impressed with his service and attitude.

Manquel was very professional very clean uniform very kind............i am impressed with his service and attitude.

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5

Tina Marie

Great service. Workers very helpful

Great service. Workers very helpful

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4

Johnny Grapes

Fair, Quick Cortesous & Professional!

Fair, Quick Cortesous & Professional!

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5

Anonymous

The guy that help me was very friendly. A better experience then the last time I visited. He made suggestions and told me why I ...

The guy that help me was very friendly. A better experience then the last time I visited. He made suggestions and told me why I should. He went above and beyond and suggested other thing I should do to me vehicle before my trip.

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5

k

The employees were extremely professional, as always.

The employees were extremely professional, as always.

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5

C Sullivan

People were great, service was great, I fully understood what was happening and why, and I left feeling much about the condition ...

People were great, service was great, I fully understood what was happening and why, and I left feeling much about the condition of my car that I expected.

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5

Tony

It went quickly and the staff was very friendly

It went quickly and the staff was very friendly

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5

Freddy

Great service

Great service

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4

Tina

Knowledge

Knowledge

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5

Jill K

The man who serviced my car was very knowledgeable and explained everything to me and I’m so glad because he let me know that my ...

The man who serviced my car was very knowledgeable and explained everything to me and I’m so glad because he let me know that my radiator fluid needed to be changed

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5

Kelley C

The service I receive from the individuals that work at the milford location 826 Bridgeport Ave goes above and beyond my expecta ...

The service I receive from the individuals that work at the milford location 826 Bridgeport Ave goes above and beyond my expectations of customer service. The guys there are extremely professional, polite, courteous and over all great individuals. They are always honest with you and make you feel like you are getting your car serviced by friends or family. I have been going to you guys for over 4 years now and will continue to always bring my car to the guys I can truly trust. Today the service I received from Jacob, Webster and William again was an example of what I wrote above. These individuals truly do make you feel like you are with family and the service the provided today went above and beyond my expectations. Thank you for continuing to make this experience so great.

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5

Andrew

In & Out

In & Out

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5

Nee

Excellent Staff!!!

Excellent Staff!!!

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5

John

They changed my oil, and oil plug... I didn't have to do it.

They changed my oil, and oil plug... I didn't have to do it.

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5

MP

The guys were awesome. Very friendly and informative. Didn't feel pressured or uncomfortable.

The guys were awesome. Very friendly and informative. Didn't feel pressured or uncomfortable.

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5

Mp

Fast, effecent, and friendly.

Fast, effecent, and friendly.

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5

Tricia W

Honest and knowledgeable

Honest and knowledgeable

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5

JRinCT

The staff were kind, prompt, and knowledgeable.

The staff were kind, prompt, and knowledgeable.

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5

llamapajama

Great service. Very fast

Great service. Very fast

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5

Debbie

The service guys were extremely friendly and professional! As a woman who hates anything to do with vehicle maintenance, I hones ...

The service guys were extremely friendly and professional! As a woman who hates anything to do with vehicle maintenance, I honestly enjoyed the experience! They made me laugh and also took care of my tire pressure, which I did not know was extremely low. All in all a very good experience!

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5

Catherine

Every time I come here, the guys are always really really nice, remember me, are laughing and joking around while still getting ...

Every time I come here, the guys are always really really nice, remember me, are laughing and joking around while still getting everything done in a very fast and professional manner, have never once made me feel uncomfortable or made suggestive comments or leered at me (awful experience-hard to find somewhere this doesn't happen, sadly), and always answer questions thoroughly. Miguel, Winslord, and William were great!

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5

JoyceP.

This crew was totally organized, double checked everything with me and knew what they were doing! I have been to some others (Va ...

This crew was totally organized, double checked everything with me and knew what they were doing! I have been to some others (Valvoline included) where this was not the case. I felt they were well-trained, efficient and friendly. I really am impressed.

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5

Madelyn M

They never try to oversell, they recommend and explain why, they are always professional which is why I've been coming to this p ...

They never try to oversell, they recommend and explain why, they are always professional which is why I've been coming to this particular store for well over 5 years.

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5

Janessa

Your worker Sam did my oil change 5/5 stars wonderful service

Your worker Sam did my oil change 5/5 stars wonderful service

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5

George R

Everyone was knowledgeable, quick, clean, and polite

Everyone was knowledgeable, quick, clean, and polite

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5

StephD

This is the second time I've had Miguel taking care of my car. He's great and super friendly!!

This is the second time I've had Miguel taking care of my car. He's great and super friendly!!

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5

Janelle

I've been to this location many times and the service is always great. The staff is very friendly and always a great help. I tru ...

I've been to this location many times and the service is always great. The staff is very friendly and always a great help. I trust the service of the staff and would recommend this site to anyone.

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4

BenB.

I was satisfied because I received my oil change quickly and was notified about needing a power steering fluid change, but didn' ...

I was satisfied because I received my oil change quickly and was notified about needing a power steering fluid change, but didn't feel like it was above and beyond service.

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5

Donovan

Very professional and timely service.Would definitely recommend to friends and family.

Very professional and timely service.Would definitely recommend to friends and family.

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5

Michael P

The staff was very professional, explained everything they were doing. Service was done quickly and everyone was friendly

The staff was very professional, explained everything they were doing. Service was done quickly and everyone was friendly

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5

Walt K

very quick and friendly service. the techs that worked on my car acted as a team and it seamed they truly enjoyed working togeth ...

very quick and friendly service. the techs that worked on my car acted as a team and it seamed they truly enjoyed working together. great customer service

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5

DonD

Courteous staffWell informed

Courteous staffWell informed

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5

R S

Smooth service, quick and very satisfactory.

Smooth service, quick and very satisfactory.

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3

Oil change John

Used a groupon which was apparently only good for 5qts so I had to pay more for "extra oil"

Used a groupon which was apparently only good for 5qts so I had to pay more for "extra oil"

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5

Erin H.

The men who helped me were absolutely fabulous and explained different things to me in a way I could understand, not having any ...

The men who helped me were absolutely fabulous and explained different things to me in a way I could understand, not having any knowledge in mechanics. They really made an effort to find what was best for my problems with my vehicle and get to know me as well. Very accommodating. I will highly recommend to friends and family in the area.

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5

Anonymous

Staff was courteous, efficient and professional

Staff was courteous, efficient and professional

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5

CreepyAssCracka

Always a great experience,never disappointed

Always a great experience,never disappointed

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4

Kcheech

I thought all fluids were checked.I opened hood today windshield wash was not filled

I thought all fluids were checked.I opened hood today windshield wash was not filled

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5

VWTrumbull

Seemed to follow a checklist

Seemed to follow a checklist

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5

Tiara

The guys that this location were amazing they made me feel comfortable and went way above and beyond so solve a problem they had ...

The guys that this location were amazing they made me feel comfortable and went way above and beyond so solve a problem they had nothing to do with Sam made it easy to understand what was wrong and what I needed to do and Miguel took the time to call a bunch of different places to help me these guys made sure I wasn't driving away unless my car was 100% they made me feel like they genuinely care and they will be the only ones doing my oil changes for as long as I'm in CT

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5

Stanthemainmanwithaplandrivinghisvan

Staff was courteous and nice and they were able to get the job done.

Staff was courteous and nice and they were able to get the job done.

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4

Chip

Service was provided as expected. That rates as a "5" out of 10. Average. I don't give above average marks for a job done as ...

Service was provided as expected. That rates as a "5" out of 10. Average. I don't give above average marks for a job done as it SHOULD be done. I mark down for inferior service, and mark up for better than average. Highly satisfied would mean that the service was WELL BEYOND EXPECTATION. Geezz, why do people need kudos for doing what they SHOULD do. That mentality is reducing the quality of work people are providing. Mediocrity is the opiate of the masses~!~!

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5

LilRiot

Once in the bay we received prompt and professional service.

Once in the bay we received prompt and professional service.

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5

GT

Miguel (manager) was very pleasant and knowledgeable. I felt very comfortable with him servicing my car and serving me. Thank yo ...

Miguel (manager) was very pleasant and knowledgeable. I felt very comfortable with him servicing my car and serving me. Thank you to Miguel and his team.

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5

KW

They were very professional and fast i will be a returning customer,Sam was very helpful and efficient my overall experience was ...

They were very professional and fast i will be a returning customer,Sam was very helpful and efficient my overall experience was great keep up the good work!

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5

Jay Dee

The staff worked as a team to get me in and out. Not rushed but efficent with questions and giving a heads up on things.

The staff worked as a team to get me in and out. Not rushed but efficent with questions and giving a heads up on things.

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5

Liz S

Quick, friendly accommodating staff.

Quick, friendly accommodating staff.

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5

Rachel Krizan

Miguel, William & Samuel were wonderful- I was greeted promptly- taken in within 5 minutes and out in less than 15! It is always ...

Miguel, William & Samuel were wonderful- I was greeted promptly- taken in within 5 minutes and out in less than 15! It is always such a pleasure at the Milford location- the only way I wouldn't use them is if I moved!! I couldn't recommend this professional fun team any more!!

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5

Rob

I'm always satisfied with them, and have been a customer for 3 years. I pay $100.00 w/coupon every time I visit because I use fu ...

I'm always satisfied with them, and have been a customer for 3 years. I pay $100.00 w/coupon every time I visit because I use full synthetic. However, I will be joining Monroe Muffler now because they charge $70.00 for same service. Thank You.

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4

AHB

Was surprised with the upcharge for the oil change for the filter and the additional oil.

Was surprised with the upcharge for the oil change for the filter and the additional oil.

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5

Chris P

Courtesy and professionalism

Courtesy and professionalism

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5

MikeB

Friendly, courteous and efficient staff.

Friendly, courteous and efficient staff.

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5

Julie J

Miguel, the manager, welcomed me warmly and was very friendly. He was informative but did not presssure me in anyway. The whole ...

Miguel, the manager, welcomed me warmly and was very friendly. He was informative but did not presssure me in anyway. The whole staff was friendly and appeared as though they really enjoyed their job. It was so nice to see and the customer service was excellent!

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5

Amazing Service!

This oil change visit was one of the best customer service experiences I have had in a very long time. The staff was profession ...

This oil change visit was one of the best customer service experiences I have had in a very long time. The staff was professional, courteous, informative and very pleasant. They also exhibited great team work. I posted them on social media and will definitely recommend them to anyone in the Milford, CT area.

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5

MartinS

Everything went smoothly, the staff were helpful without being pushy, I got some useful advice about other issues. It was a goo ...

Everything went smoothly, the staff were helpful without being pushy, I got some useful advice about other issues. It was a good experience.

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4

GingerW

I thought it was too expensive for a simple oil change.

I thought it was too expensive for a simple oil change.

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5

Jimbo D

Staff was fast courteous and professional

Staff was fast courteous and professional

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5

TrishL

staff was fantastic! Knowledgeable, not pushy. Love how they double check the work being done!

staff was fantastic! Knowledgeable, not pushy. Love how they double check the work being done!

Loved the convenience and the great customer service ! My only complaint would be that it was pretty expensive as far as oil cha ...

Loved the convenience and the great customer service ! My only complaint would be that it was pretty expensive as far as oil changes go. With a coupon and with tax, my oil change was almost $90. I did need a synthetic blend oil, but that's still pretty pricey! However, overall the service was very convenient.

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5

danielleb

Samuel was very informative and helpful, and the whole team were polite and quick. Thank you so much, and I will be back for my ...

Samuel was very informative and helpful, and the whole team were polite and quick. Thank you so much, and I will be back for my next oil change!

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5

ANNETTE B

WAS EXPECTING AN 45 MIN WAIT TIME, WAS IN AND OUT IN LESS THAN 15 MIN. SAM WAS VERY PLEASANT AND HELPFUL .

WAS EXPECTING AN 45 MIN WAIT TIME, WAS IN AND OUT IN LESS THAN 15 MIN. SAM WAS VERY PLEASANT AND HELPFUL .

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5

Annie D

The communication among staff as well as toward customers is commendable.

The communication among staff as well as toward customers is commendable.

This was my first time ever visiting a Valvoline. Miguel the manager was VERY helpful! He answered all of my questions in a wa ...

This was my first time ever visiting a Valvoline. Miguel the manager was VERY helpful! He answered all of my questions in a way that was easy to understand (I don't know much about cars) Miguel, Winslord & Jacob were all extremely friendly and courteous. I didn't feel pressured into getting any additional services done. Miguel even printed out my car's service history for me without me having to ask! I've been going to the same mechanic across town for years, but I will probably return to Valvoline for the other services that I need to have done. I also enjoyed the fact that you get to wait in your car while the service is being done.

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5

John A

Quick, reliable, and friendly staff

Quick, reliable, and friendly staff

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5

Jim C

Most of your service people are cheerful and engaging. Never had an issue with any oil change.

Most of your service people are cheerful and engaging. Never had an issue with any oil change.

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5

ANNE FROM BRIDGEPORT

Miguel (Manager at the Milford location) Took the time to tell me why I needed the services I had. He also took the extra time t ...

Miguel (Manager at the Milford location) Took the time to tell me why I needed the services I had. He also took the extra time to fix the locking feature/cable on my front hood. I have been to Valvoline a few times and employees like him are the reason i come back.Shout out to Jake and John as well!

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4

Carson C.

Service performed was fine.

Service performed was fine.

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5

Katie

The technicians were incredibly friendly and knowledgeable. My AC had just stopped working earlier in the week, and they got it ...

The technicians were incredibly friendly and knowledgeable. My AC had just stopped working earlier in the week, and they got it back working without me having to go to the dealership! Saved me a trip and a hot car in July.

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5

Jt

Quick in and out. No appointment

Quick in and out. No appointment

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5

Rob C

Winslow is the friendliest best rep you can have there at the milford ct valvoline, I able to send my kids with their cars and t ...

Winslow is the friendliest best rep you can have there at the milford ct valvoline, I able to send my kids with their cars and trust that they will be treated and the car serviced !!!!!! I will continue to take all my 4 of my cars there as long as Winslow is there !!!!! He's awesome!!!!Regards Robert M Ceballos

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5

Anonymous

Sam answered all my questions I had

Sam answered all my questions I had

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5

SandraF

Great customer service and fast

Great customer service and fast

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5

Greg D

The staff was professional and courteous. The facility was clean and well kept. I am very satisfied with the service.

The staff was professional and courteous. The facility was clean and well kept. I am very satisfied with the service.

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5

Kat K

Webster is the man! He greeted me with a smile and I got right in for my oil change. Webster, Jacob, and Johnathan did an awesom ...

Webster is the man! He greeted me with a smile and I got right in for my oil change. Webster, Jacob, and Johnathan did an awesome job, fast yet accurate. I love coming to this valvoline because every time I come I receive the best service and honestly so far have never waited more than a couple of minutes in line. Never once have I felt pressured into getting any other services here, I actually prefer to get needed items for my vehicle here. The staff here is always honest, polite, respectful, hard working, knowledgeable,and quick. I always recommend people to get their oil changed at this location. I only get my oil changed here and will continue to because the staff, prices, convince, and timeliness. Also the shop is always very clean.

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4

JK Sr.

This store did not have the equipment necessary to rotate the tires on my vehicle (2016 Ford Explorer). Manager claims they can ...

This store did not have the equipment necessary to rotate the tires on my vehicle (2016 Ford Explorer). Manager claims they can only do it for cars, not SUVs.

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2

Glenn C

I got a simple oil change and it cost me $65. The person I spoke with told me that synthetic oil was recommended for my car. I t ...

I got a simple oil change and it cost me $65. The person I spoke with told me that synthetic oil was recommended for my car. I took him at his word. When I checked my owners manual later it said specifically that it did not need synthetic oil. I assume they recommended synthetic oil because it cost more. Not very good business practice to lie to the customer so you can charge more.

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5

Rich M.

In and out quickly.....Jacob very efficient and friendly...good customer service!!!!

In and out quickly.....Jacob very efficient and friendly...good customer service!!!!

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5

Carlos P

the assistant Manager was very friendly and helpful. I have been to other places where all they want to do is sell , other produ ...

the assistant Manager was very friendly and helpful. I have been to other places where all they want to do is sell , other products other than an oil change.

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5

Kait

Great, fast, friendly service every time!

Great, fast, friendly service every time!

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5

Anonymous

Same excellent service I have received in the past

Same excellent service I have received in the past

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5

Jason D

Quick, easy and out. Friendly staff

Quick, easy and out. Friendly staff

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5

janeh

Samuel knew what he was talking about. They all worked well together, including Daniel, Miguel, and Webster. Great job!!!

Samuel knew what he was talking about. They all worked well together, including Daniel, Miguel, and Webster. Great job!!!

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5

Teeman

Very pofessonal

Very pofessonal

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5

C.M

Very experienced and as always very polite and friendly staff!

Very experienced and as always very polite and friendly staff!

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5

Bob C

Fast and good

Fast and good

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5

Anonymous

Your crew was great, they even showed me the dip stick with my clean oil when they were done.

Your crew was great, they even showed me the dip stick with my clean oil when they were done.

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5

cy71

Friendliness, expertise, and courteous manners of the staff.

Friendliness, expertise, and courteous manners of the staff.

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4

Theo T

It's supposed to be an instant oil change I was in there For 45 minutes. That's not acceptable.

It's supposed to be an instant oil change I was in there For 45 minutes. That's not acceptable.

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5

VicP-CT

Quick professional service

Quick professional service

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5

Lorraine h

professional and courteous staff

professional and courteous staff

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5

Joe O

Guys worked fast and were very efficient,Answered the few questions I had straight up were knowledgable.

Guys worked fast and were very efficient,Answered the few questions I had straight up were knowledgable.

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3

Feb2289

Employee started taking care of another customer that was behind me, while getting my oil changed, was there over an hour. I und ...

Employee started taking care of another customer that was behind me, while getting my oil changed, was there over an hour. I understand it can get busy however I was waiting substantially longer than the person behind me

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5

agnes p

Miguel explained the oil change service and other maintenance issues the carhad. The rest of the crew was very friendly and serv ...

Miguel explained the oil change service and other maintenance issues the carhad. The rest of the crew was very friendly and serviced the car promptly.

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5

Anonymous

It was easy and fast.

It was easy and fast.

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5

Dusty road

The crew was top notch and we had some laughs good group of techs. speaks highly of the shops leadership.

The crew was top notch and we had some laughs good group of techs. speaks highly of the shops leadership.

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5

augusta

I have always had excellent service and have been going to this Valvoline location for several years now. No matter who is on d ...

I have always had excellent service and have been going to this Valvoline location for several years now. No matter who is on duty, they are always professional, courteous, and prompt.

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5

Blaze870

Fast and helpful

Fast and helpful

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5

Pabbazia

The price was good. The staff was knowledgeable. Everyone was friendly. My car got taken care of quickly.

The price was good. The staff was knowledgeable. Everyone was friendly. My car got taken care of quickly.

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5

Andy Man

they where very knowledgeable and efficient worked well (like a well oiled machine) no pun intended

they where very knowledgeable and efficient worked well (like a well oiled machine) no pun intended

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5

Batt Chief

Courteous workers. Up front. Did not try to sell me things that were not needed.

Courteous workers. Up front. Did not try to sell me things that were not needed.

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5

Don D

Staff was very professional and attentive.

Staff was very professional and attentive.

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5

Mbrooks

Always very frustrating fly knowledgable staff

Always very frustrating fly knowledgable staff

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5

kat101

Very Professional service. Miguel Rojas introduced himself explained and answered my questions,courteous and did all that was ne ...

Very Professional service. Miguel Rojas introduced himself explained and answered my questions,courteous and did all that was needed in a very timely manner. The whole crew preformed like a well oiled machine (ha!).

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5

RAIDERS

THE NO WAIT AND THOROUGH FRIENDLY SERVICE

THE NO WAIT AND THOROUGH FRIENDLY SERVICE

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5

C.F

Excellent sophisticated most courtesy with the whole staff with the i will definitely return

Excellent sophisticated most courtesy with the whole staff with the i will definitely return