My Repair & Advice

My GE side-by-side fridge was only making crushed ice, so I googled the problem and found the likely culprit was a failed solenoid. A little more searching and I found the part and video at AppliancePartsPros.com. The video alone was incentive for me to order the part there and then, it arrived a couple of days later, and the part was installed in about 30 minutes.
The video really helped, and the only problem I had was removing the pin that holds the arm to the plastic. I initially though it was an Allen screw, so went back and watched the entire video and realized the pin had to be driven out with a small hammer and suitable driver. Tapping that pin out was a little fiddly, and it helps to have a means to stabilize the part, with a hole underneath to allow the pin to come out. Once that as sorted we were back in business and a successful fix, which was celebrated with a drink with uncrushed ice! Thanks AppliancePartsPros.com and kudos on the super-helpful video!

Repair Video

How to Replace Solenoid and Arm Assembly #WR62X58

Step by step instructions on how to replace a Solenoid and Arm Assembly #WR62X58 for Refrigerator made by GE, Kenmore. Note: This video is intended to give you the general idea of the part replacement procedure. Your appliance may differ depending on the manufacturer and model.

AnswerHello Mark. You will need to test and see if your getting power to the auger motor WR60X10258. To test this, you will need to hold the door switch closed and press the dispenser button to activate the motor. If there is no power there, you may have a bad main board assembly WR55X10942. Hope this helps.

AnswerHello Mike. You can test the water valve WR57X10032 and see if your getting power to it. If there is power there, then you will need to replace the valve. If there is no power there, then you may have a bad main board. Hope this helps.

AnswerHello Les,
While it is not recommended to lubricate the solenoid since it could possibly find it's way into your drinks, it does help to lightly coat the steel arm with a food grade lubricant to displace moisture and prevent rust.

AnswerJerry,
Based on the description of the part you are needing, it sounds like you have gotten the wrong solenoid. The one that you received is for the crush/cube part of dispensing. It sounds like you are needing the dispenser solenoid which is part number WR62X10055.