Customer Service Representative

Land O'Lakes, Inc. - Trumann, AR

Job Description:

The agriculture and food industries are growing fast. With a variety of positions in a lot of different places, Land O’Lakes has just the job for you. Land O'Lakes, Inc., (www.landolakesinc.com) one of America's premier agribusiness and food companies, is a member-owned cooperative with industry-leading operations spanning the spectrum from agricultural production to consumer foods. With 2015 annual sales of $13 billion, we manage some of the most respected brands including LAND O LAKES® Dairy Foods, Purina Animal Nutrition and WinField Solutions. To all the big thinkers, the leaders, future leaders, change makers, hard workers and everyone with a passion for doing something meaningful—we want you on our team. Land O'Lakes is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. Land O’Lakes, Inc. enforces a policy of maintaining a drug-free workforce, including pre-employment substance abuse testing.

We want you to have a future – not just a job – with us. WinField United, a Land O’Lakes Inc. business, supplies agricultural inputs, expertise, and technology to our member-owners and other partners. Our business is growing. We want you to grow with us. We are looking for dependable, hard-working team members who want to contribute to our mission: feeding human progress.

Position Purpose:

Do you enjoy being the Go To person? Is total customer service satisfaction your passion?

If so, you m

ay enjoy being a CSR in our Agronomy Service Center.

Your focus would be general office, and administrative responsibilities related to the warehouse. Examples would be answering incoming phone calls, taking orders, resolving customer issues, identifying when to escalates issues, running reports, assisting the Manager with daily business processes including cycle counts and inventory reconciliation.

Experience-Education (Required):

High School Education or GED equivalent

and 1 year office experience.

Competencies-Skills (Required):

Complies with all safety policies and regulations.

High customer focus

Professional phone edict, good communication and organizational skills.

Willing to work overtime when necessary to achieve goals.

Must be able to thrive in a fast paced environment, while juggling priorities.

Comfortable with basic math skills and using computer databases.

Intermediate Excel knowledge.

Experience-Education (Preferred):

Post High School education. Two years of accounting or general office experience. Adequate knowledge of Microsoft Word, Outlook and data entry systems.

Company Profile:
Land O’Lakes, Inc. is one of America’s premiere member-owned cooperatives. We offer local cooperatives and agricultural producers across the nation an extensive line of agricultural supplies, as well as state-of-the-art production and business services. We also are a leading marketer of dairy-based food products for consumers, foodservice professionals and food manufacturers.