CAPRI

TITLE:

Phone Customer Service Representative

TENURE:

3 Years

Describe Your Role with The GG and how does your position make The GG a better company?
I am a phone customer service representative. I am the friendly voice on the other end of the phone that takes your order. My position makes the GG a better company because I am the direct link between the customers and our food stations. I am able to offer them recommendations on our amazing food and give them peace of mind knowing all of their needs are taken care of.

What's your favorite part of working for The GG?
My favorite part of working for the GG is working with my second family (aka my co-workers). It's great to work so closely with so many amazing people :)

What's your one moment of glory since you've been working for The GG?
My moment of glory was when I was trained to work on all of the stations in the deli. It is nice to be able to help out wherever, whenever - kind of like a human Swiss Army Knife. ;)

What's your favorite food that The GG has served?
The eggplant parmesan is my favorite!

What kind of trends are you seeing for this upcoming season?
With so much growth in the Hampton Roads area, I see more people becoming loyal Gourmet Gang customers!

What do you do for fun?
I love doing anything outdoors, going out to eat with friends, and playing with my pup.

What's a funny story about The GG?
One day our drivers were very busy and needed some assistance. I ended up going to deliver food to my old high school. I couldn't find anyone in the office and after wandering around for a while I walked right into the middle of a school-wide faculty meeting. I ended up reuniting with some of my favorite teachers that day, all thanks to the GG!

What else do you want our readers to know about you?
I am a crazy dog lady, I have an unhealthy obsession with pizza, and I am a lefty in a world made for right handed people.