Attributes

"Excellent door"

My husband is handicapped and it is easier for the dog to get in and out. We can also lock the door so the dog stays in during the night. It has an unlock feature so he can go in and out as he pleases. Automatic setting is used by the smart key. However, our dog has lost 2 of these so far and I just ordered another 3, wish the company could find a more secure way for the dogs not to lose them like a GPS locator or homing device. As at 20 bucks a pop this adds up. First time we installed the door got the wood around it too tight & door wouldn't work. They have an excellent customer service team for this product. They sent us another one quickly.My cats stay inside & they don't get out. The only thing is if the people know the dog & our small enough they can get in your home through the dog door, like my youngest grandson who tries to follow our dog through it. Our dog has lost weight and it is nice for the dog getting in & out if you work or go on vacation to accomplish their toileting needs.