Ralph Peña of Allstate Insurance Wins the 2016 Five Star Home and Auto Insurance Professional Award

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Ralph Peña named one of Austin, San Antonio and Central Texas’ outstanding home and auto insurance professionals with fewer than 1 percent awarded.

I am honored to be recognized again this year. Our entire agency staff is committed and dedicated to providing our clients with service levels that exceed their expectations.

San Antonio, TX (PRWEB)April 07, 2016

Five Star Professional is pleased to announce Ralph Peña, Allstate Insurance, has been chosen as one of Austin, San Antonio and Central Texas’ Five Star Home and Auto Insurance Professionals for 2016.

Five Star Professional partnered with Texas Monthly to recognize a select group of Austin, San Antonio and Central Texas-region home and auto insurance professionals who provide quality services to their clients. Ralph Peña will be featured, along with other award winners, in a special section of the June issue.

“I am honored to be recognized again this year. Our entire agency staff is committed and dedicated to providing our clients with service levels that exceed their expectations. We know customers have many choices in selecting an agency, and we don’t take that relationship for granted. It’s our pleasure serving them,” says Ralph Peña of Allstate Insurance.

The Five Star Home and Auto Insurance Professional award program is conducted in more than 40 markets throughout North America. Professionals are measured using an objective, in-depth research methodology with significant focus on customer feedback and overall satisfaction.

“What distinguishes Five Star Home and Auto Insurance Professionals, beyond their experience and expertise, is their outstanding level of service and client care,” says Lynn Hargreaves, VP, Research and Services Operations, Five Star Professional.

About the research process:

Now entering its 13th year, Five Star Professional conducts in-depth, market-specific research in more than 45 markets across the United States and Canada to identify premium service professionals.

Five Star Professional contacts thousands of homebuyers to identify candidates and measure their client satisfaction. Phone, mail and online respondents rate their insurance professional on criteria such as overall satisfaction and referability. Candidates are also evaluated on objective criteria including experience, production levels and disciplinary and complaint history.