Job Description

Our client, a major player in the payments industry, has the opportunity for a Senior Applications Services Specialist on a permanent basis. you will be bases out of thier offices in Dunstable, Bedfordshire.

MAIN PURPOSE OF ROLE

The role is to work within a technical team providing technical services on Live Clearing & SettlementApplications. Responsibilities include:-

* Troubleshooting Incidents* Providing pro-active technical analysis* Identify, develop workarounds and/or fixes for deployment into Live.* Support implementation and deployment of new releases into Live.* Provide 24 * 7 * 365 technical services cover as part of an on-call/shift rota.* Provide technical leadership to other members of the support team.

KEY ACCOUNTABILITIES & DUTIES

* Provide 2nd Line Triage Recovery Support (rotation basis)* Provide 3rd Line Technical Services* Follow internal and external processes and procedures* Recover service either by workaround or root cause fix within SLA* Troubleshoot problems with the application working with development and test teams where/whenrequired

KNOWLEDGE & EXPERTISE NEEDED

Essential

* Proven development experience on Java/JEE using frameworks such as Spring, Struts, Hibernate, JSP, JSF * Good working knowledge and experience with Oracle 10g or later with Oracle RAC * Knowledge/experience of XML, XSL, XSLT * Strong and proven experience of PL/SQL * Experience in a senior role, mentoring junior team members and offering technical leadership * Must be able to work individually or within a team to ensure internal and external SLA's are met * Experience with a track record in supporting large and complex applications within high availability/high volume environments * Excellent communication and interpersonal skills are also required for this role

Desirable

* Knowledge of BEA WebLogic 10.x and above * Knowledge of Oracle Reports Developer or BI Publisher for creating reports. * Experience with functional programming languages * Experience with build tools such as Maven and Gradle * Experience in supporting applications using different languages and/or character sets. * Experience within payments processing systems or finance/banking industry * Ideally you will also have experience of working within process driven environments - ITIL