Several users experiencing workstation crashes on two new staging environments since both were updated with v2.9 patch 131. No problems were experienced whilst both these environments were on patch 118.

When it occurs the user's machine resets and they are brought back to a network login screen although there has been at least one instance of a Blue Screen error (BSOD).

Article
Number:61557

Products:

Blackbaud_CRM

Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.