Faq

Choosing A Therapist

Counselling sessions normally last 50 to 60 minutes for face to face and telephone. Even if you are late, the appointment must end on time. If you are delayed, however, I still suggest that you attend your appointment. Sessions are usually held once a week. Payments can either be taken by cash or via bank transfer. However, first session is by cash only. Payment is taken 1 day in advance if paying by bank transfer.

Yes. Please call me, and I will contact you within 24 hrs to reschedule to a mutually convenient time. Please note that cancelling an appointment with less than 24 hours notice will mean incurring a full session fee.

When you need to talk to someone in between sessions, you can either make an earlier appointment with me, or look at the Useful Links page for other services that may be able to help you.

As previously stated I abide by the BACP Code of Ethics and everything you tell me is confidential unless I need to break this (refer to BACP Code of Ethics). I am in regular supervision and I discuss my cases with my supervisor without reference to personal details.

I do make very brief notes after a session using a unique client reference (rather than personal details). The notes are kept separately to personal details and are secured on a password protected laptop.

If you don’t hear from me then most likely there has been a technical failure, so either resend an email or please do try to call me again. Please do leave your details (name and phone number) and I will return your call. If I am unable to take phone calls or respond to emails there will be a message on this site.

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Sessions

My sessions last 50 to 60 minutes, in a garden room – detached from the house. It’s warm, inviting, cosy and a very relaxed space that is just for you !