Extensive Online Documentation

If you’ve never signed up for a web hosting account or you’ve switched companies and the new one uses an interface that you haven’t seen before, you may get perplexed about how to carry out a certain task in your account or on your PC. This is why, lots of providers have created a knowledge base, which presents the most common enquiries and problems related to their platform, instead of including only general details. This sort of knowledge base will permit you to find the necessary information swiftly and effortlessly, so you will not have to spend plenty of time and energy on issues that may require something as elementary as pressing a button or ticking a tickbox. In this way, not only can you get things done, but you can also discover a lot of new and beneficial details, both about the way you can administer your account and about the way the hosting service functions in general.

Our cloud web hosting plans come with an exhaustive knowledge base where you can find info about all the problems that you may possibly encounter and their resolutions. You can read how to create and manage a mailing list, how to use an .htaccess config file, or how to continue if the settings of your mail client are correct, but you’re unable to send email messages, for instance. We’ve done our utmost best to be as comprehensive as possible and to encompass all possible options in order to save you time and energy and to present you with different solutions for any problem. The knowledge base comprises educative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, while if you prefer to browse through the complete collection of articles, you should go to the Help section.

We’ve compiled an in-depth knowledge base for all our present and future clients, so in case you get a semi-dedicated server plan through us, you’ll be able to find any information that you are searching for at any time. We have heaps of informative articles, which will help you better understand what’s going on in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are only 2 instances. Our elaborate tutorials will help you accomplish anything you need – extract the contents of an archive, import a database, forward a domain, etc. Plus, we’ve also got troubleshooting instructions, which will enable you to find out what spurs a certain problem and the feasible solutions for it. If you’re not able to send e-mail messages or your domain name opens a 500 Internal Server Error message, for example, you can consult our knowledge base and recover the issue in no time. The articles can be accessed through each section of the Control Panel, as well as through the all-inclusive Help section.