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Cloud management service Loggly has released Generation 2 of its cloud-based log management platform, which lets developers and technical operations teams solve problems faster. Also, it has raised $10.5 million in new capital from Cisco and Data Collective Venture Capital, bringing its total venture financing to $20.9 million.

Cloud management service Loggly announced on Tuesday it has released Generation 2 of its cloud-based log management platform, which lets developers and technical operations teams solve problems faster.

In a separate announcement, Loggly said it raised $10.5 million in new capital from Cisco and Data Collective Venture Capital, bringing its total venture financing in Loggly to $20.9 million. The company’s incumbent investors include Trinity Ventures, True Ventures and Matrix Partners. Loggly’s business has grown by 500 percent over the last year.

The new platform features a new user interface, new analytical tools and a scale-out architecture to accommodate large customer volumes.

New capabilities include point-and-click trend graphs from any data, automated event parsing, powerful search and filtering capabilities, a spreadsheet-like grid view option, integrated alerting, customizable dashboards and persistent workspaces that allow users to continue where they left off even if they restart their browser or switch to another device.

Perhaps the most significant capability is the simplification of the process of getting logs to Loggly.

The company has also launched a new website and added new pricing plans to accommodate a diverse customer base.

Loggly targets “cloud-centric organizations.” These include both pure-play Internet companies as well as divisions of large diversified businesses, who conduct their business primarily over the Internet including e-commerce, gaming, social-media, mobile, digital advertising, SaaS and the like. Whether they build their infrastructure “on-premises” or in the cloud, because they do business over the ‘net they eagerly embrace cloud-based services for many of their important needs. By clearly identifying whom it serves, Loggly is able to tune its product offerings to very specific needs.

With Loggly Gen2, the company is looking to embark on a new path in log management known as Responsive Log Management, which are built around the principles of simplicity, scalability and stories (“visual representations that provide insights in and of themselves as well as provide fine-pitch guidance as to where to focus further investigative effort”).

The SaaS offering provides customers with the reliability of an always-on redundant platform and rapid functional advancement, and ensures that hey do not have to manage large analysis clusters or maintain software updates.

“Our new generation represents an entirely unique approach to log management,” said Jim Nisbet, VP of engineering and CTO at Loggly. “Cloud-centric organizations are demanding a rock-solid architecture so they always have real-time access to critical truths in the logs, regardless of their location or origin.”