Client Review

OK this is not an experience for me per se, but I just went into the branch on Madison downtown Chicago. They were having an issue with their system and an African American woman was in line waiting on her transaction. For some reason the system went down during her transaction. They said very loudly how much she was taking out, how much she had left and kept telling me sorry for your wait. OK now this lady has $747 left in her account and was trying to take $340 ouot. They were very very loud and I couldn't believe it. I could have followed her to the currency change they sent her to to pay her light bill and robbed her if that was something I wanted to do. Were they serious???? Just plain tacky. I will report them.