Description

Simone DevelopmentSimone Development is a full-service real estate company specializing in office, healthcare, retail and industrial properties in the New York tri-state area. Headquartered in the Bronx, this privately held company owns and manages more than 5 million square feet at more than 100 properties.

Responsibilities –

Manages the activities of the Tenant Services Coordinator

Assists the Property Managers in activities and tasks to a assure that the properties are maintained and operated at a level that A) causes Tenants to be highly satisfied and inclined to want to continue as Tenants beyond Lease expiration; B) causes potential Tenants to be positively impressed; and C) adds to the good reputation of the property and its Owners.

Understands whether the responsibility for repair/maintenance is the responsibility of the Landlord or the Tenant, and communicates to the Tenant when repair/maintenance is not the Landlord’s responsibility. When work is performed, follows up to be sure the complaint is resolved and that the cost is billed back if it is the Tenant’s responsibility.

Assures that all Property Management reports are completed accurately and in a timely manner.

Monitors the completion and notification of all Tenant service requests.

Monitors the billable tracking for maintenance requests and ensures signed forms are received and billed back accordingly.

Assures that the shuttle bus staffing is covered.

Coordinates all equipment annual/semi-annual testing – including, but not limited to, elevators, RPZ devices, boilers, cooling towers and sprinklers and has responsibility for the paperwork associated with the testing and the resolution of any deficiencies.

Monitors and tracks TCOs (Temporary Certificates of Occupancy), Public Assembly Permits, Purchase Orders, Violations, Purchase Order spreadsheets related to use of attorneys, and notes where Tenant bill back allocation is applicable.

Obtains Estoppel Certificates and other documents from Tenants when requested by the Legal Department.