As one of the coaches on the Forbes Council, I was asked to share my thoughts about what is an important trait a business could instill in a new salesperson.

My answer was published and I’m happy to share it with you here. “Promise what you know you can deliver and deliver more than you promised! This creates a salesperson who is remembered for going above and beyond. If you know you can't deliver what the client needs, tell them the truth.”

For me, this answer felt authentic and came from my heart, as this is how I practice living my life with my spouse, my kids and my clients.

As I read the responses from the other coaches in the article, I spent time thinking about how important each one of the traits is to any relationship, personal or professional.

I’m sharing the title for each of the 13 answers so you can take a moment and reflect on what role these traits may be playing in your relationships:

Quality over quantity

Integrity

Providing value

A consultative mindset

Active listening

Knowing their boundaries

Trust not thrust

Authenticity

Empathy

Customers are assets, not resources

Importance of relationship

Curiosity

Focusing on the experience

These traits could serve as a quick checklist of what may be missing in a relationship when it is feeling a bit rocky.

I find life is all about relationships. When I’m working with my clients, it is always about the relationship and being truly present with each other when in conversation.

Creating space to listen and recognize we are more alike than we are different no matter where we are from or what we do.

In a hectic work environment, creating the space without distraction can be a challenge. One tiny tip that has helped many of my clients is simply turning off their computer monitor when someone comes to talk with them. It allows both people to be more present and has changed the quality of the interaction for them.

I was recently chosen to contribute to an article: 11 Ways to Rectify A Hiring Mistake

Tip #10: Learn from the experience

Remember, there’s no shame when a job isn’t a good fit for someone. It doesn’t mean they’re faulty or broken. It simply means the two pieces of the puzzle don’t go smoothly together. Learn from the experience and ask yourself, “What can I do differently to create a better result next time?” – Kris McCrea, PCC, McCreaCoaching.com