BMXAA7135E - The Boolean value of PMCOMSR.PLUSPADDRISCHANGED cannot be
retrieved. BMXAA4118E - Boolean field is blank and requires a value.

Technote (troubleshooting)

Problem(Abstract)

When creating a new process request the above error is displayed

Cause

When Person's Location in the Person application is filled in, this error occurs and there is no possibility to create process request. When a Person's Location is not filled in, it is possible to create new process request. This could be due to the CCMDB script V710_06 which is inserting the following class psdi.plusp.app.ticket.PlusPFldTicketLocation in PMCOMSR object

Diagnosing the problem

In Maxdemo BS 7118 + TSRM v7.2.1.1 the following class path is inserted psdi.app.ticket.FldTKLoc in PMCOMSR object against Location attribute.