E-Commerce Express : customer experiencehttp://www.websitemagazine.com/content/blogs/ecommerce/archive/tags/customer+experience/default.aspxTags: customer experienceenCommunityServer 2008 SP2 (Build: 31104.93)The Customer Experience is a Focal Point in 2015http://www.websitemagazine.com/content/blogs/ecommerce/archive/2015/02/03/the-customer-experience-is-a-focal-point-in-2015.aspxTue, 03 Feb 2015 17:45:00 GMT1e469e21-c924-44fa-a132-47b5d0a8ad47:40705'Net Features : wm-ecommerce0http://www.websitemagazine.com/content/blogs/ecommerce/rsscomments.aspx?PostID=40705http://www.websitemagazine.com/content/blogs/ecommerce/archive/2015/02/03/the-customer-experience-is-a-focal-point-in-2015.aspx#commentsThe customer experience will be a focal point of 2015, as new research from SDL and Econsultancy reveals that more than 80 percent of retailers plan to increase their spending in this area this year. The &ldquo; Retailer&rsquo;s Imperative: A Strategic...(<a href="http://www.websitemagazine.com/content/blogs/ecommerce/archive/2015/02/03/the-customer-experience-is-a-focal-point-in-2015.aspx">read more</a>)<img src="http://www.websitemagazine.com/content/aggbug.aspx?PostID=40705" width="1" height="1">wm-ecommercecustomer experienceeconsultancysdlDeliver Relevant Digital Experiences Across the Globehttp://www.websitemagazine.com/content/blogs/ecommerce/archive/2015/01/30/deliver-relevant-digital-experiences-across-the-globe.aspxFri, 30 Jan 2015 17:45:00 GMT1e469e21-c924-44fa-a132-47b5d0a8ad47:40629'Net Features : wm-ecommerce0http://www.websitemagazine.com/content/blogs/ecommerce/rsscomments.aspx?PostID=40629http://www.websitemagazine.com/content/blogs/ecommerce/archive/2015/01/30/deliver-relevant-digital-experiences-across-the-globe.aspx#commentsSDL has unveiled version 2.0 of its SDL Customer Experience Cloud (CXC), which aims to provide companies with more insights into customer behavior and preferences so that they can increase engagement throughout the entire customer journey. The unified...(<a href="http://www.websitemagazine.com/content/blogs/ecommerce/archive/2015/01/30/deliver-relevant-digital-experiences-across-the-globe.aspx">read more</a>)<img src="http://www.websitemagazine.com/content/aggbug.aspx?PostID=40629" width="1" height="1">wm-ecommercecustomer experiencecxcsdlE-Commerce in 2024: 3 Future-Proof Retailershttp://www.websitemagazine.com/content/blogs/ecommerce/archive/2014/07/28/e-commerce-in-2024-3-future-proof-retailers.aspxMon, 28 Jul 2014 16:30:00 GMT1e469e21-c924-44fa-a132-47b5d0a8ad47:35670'Net Features : wm-ecommerce0http://www.websitemagazine.com/content/blogs/ecommerce/rsscomments.aspx?PostID=35670http://www.websitemagazine.com/content/blogs/ecommerce/archive/2014/07/28/e-commerce-in-2024-3-future-proof-retailers.aspx#commentsBy James Keller, Vee24 Shoppers, now more than ever, are craving a personalized shopping experience that goes far beyond what they currently receive in store or online. It is no surprise that Accenture&rsquo;s &lsquo; The Rise of Me-tail &rsquo; study...(<a href="http://www.websitemagazine.com/content/blogs/ecommerce/archive/2014/07/28/e-commerce-in-2024-3-future-proof-retailers.aspx">read more</a>)<img src="http://www.websitemagazine.com/content/aggbug.aspx?PostID=35670" width="1" height="1">wmfeaturewm-ecommercecustomer experienceomnichannel tipse-commerce predictionsJames KellerVee24Customer Experience & the Importance of Supporthttp://www.websitemagazine.com/content/blogs/ecommerce/archive/2012/12/17/customer-experience-amp-the-importance-of-support.aspxMon, 17 Dec 2012 17:15:00 GMT1e469e21-c924-44fa-a132-47b5d0a8ad47:22487'Net Features : wm-ecommerce1http://www.websitemagazine.com/content/blogs/ecommerce/rsscomments.aspx?PostID=22487http://www.websitemagazine.com/content/blogs/ecommerce/archive/2012/12/17/customer-experience-amp-the-importance-of-support.aspx#commentsResearch released last week from Oracle reveals just how essential customer experience is for driving revenue growth and differentiating a brand in a globalized economy. The report revealed that 81% of consumers are willing to pay more for superior customer...(<a href="http://www.websitemagazine.com/content/blogs/ecommerce/archive/2012/12/17/customer-experience-amp-the-importance-of-support.aspx">read more</a>)<img src="http://www.websitemagazine.com/content/aggbug.aspx?PostID=22487" width="1" height="1">wmfeaturewm-ecommercecustomer experienceoraclesupport