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How much does it cost for organisers to use Eventbrite?

Updated:
28/01/15

It's free for organisers to use Eventbrite as long as you're not charging for tickets! There are no monthly charges, enrollment costs, or setup fees—and Eventbrite gives you access to powerful reporting and promotional tools, mobile sales and box office features, and 24/7 customer support. If you're charging for ticket sales on Eventbrite, we charge 2.5% of the ticket price plus 0,75€ per ticket, plus a 3.5% payment processing fee in euros.

Understanding the 2 fee components

Fees only kick in when you actually make a sale, and it's important to make sure your payment processor is set up before that first ticket sells. There are 2 types of fees you'll want to know about:

- Eventbrite service fee: We charge 2.5% of the ticket cost plus 0,75€ per ticket sold in euros. No matter how much you're charging, we cap the Eventbrite service fee at 7,50€.

- Payment processing fee: If you're using Eventbrite Payment Processing, the fee for processing online payments in euros is 3.5% of the ticket cost. Eventbrite Payment Processing is the default way to accept payments when you set up a paid event, and in most cases the cheapest and smoothest option for organisers and attendees. There is no cap on the Eventbrite Payment Processing fee.

If you use PayPal or Authorize.Net to collect payments, the Eventbrite service fee is the same and you pay the fees set by these payment processors.

You can see a breakdown of your fees by hovering over the icon next to Buyer Total next to each ticket type on Step 2 of your Edit page. If you're using PayPal or another payment processor to collect payments, this icon only shows the Eventbrite service fee—not the payment processing fee these companies charge themselves.

If you've already started selling tickets, you can see any fees to date from your event invoice.

Example: The Opera House charges 150€ per ticket for their annual charity gala. They use Eventbrite Payment Processing to collect the money which costs 5,25€ per ticket. The Eventbrite service fee is 4,50€ per ticket. The Opera House chooses to pay both fees instead of passing them on to their buyers, so they will receive 140,25€ per ticket sold from Eventbrite.

More resources

We know it's really important to understand all the finances around your event. Here are some additional resources that might help answer any questions you may still have.