Our Company

Join America’s newest and most advanced weight loss company. Profile
by Sanford is a wholly owned subsidiary of Sanford Health, one of the
nation’s leading, not-for-profit health care systems with locations
in 126 communities in nine states.

Position Summary

The Profile Coach provides 1:1 coaching to the members of the Profile Weight
Management Program. The Profile Coach will deliver evidence-based protocols
as designed by the Clinical Advisory Board while coaching Profile members
through the phases of the Profile program at Profile Centers or employer
sites. The coach will be skilled in developing trust and rapport with
current and/or potential members while supporting an environment free
of discrimination and bias. The qualities of the Profile coach are excellence
in building relationships, customer service, enthusiasm, compassion, team
work, and empathy.

Understanding the complexity of elevated BMI, and the medical risks associated,
is paramount to helping members appreciate the health benefits of the
Profile program. Motivational interviewing skills are necessary to maintain
member retention, assist members with healthy lifestyle modification and
weight maintenance. The Profile Coach will reinforce the value of using
meal replacement products for weight loss and weight maintenance. The
Profile Coach will have advanced understanding of technology that is offered
and its usefulness in maintaining weight loss. Each coach will assist
with KOS (Key Operating Statistics), business development, evaluating
program effectiveness, and process improvement. The Profile Coach is expected
to participate in scheduled staff meetings (at least monthly) and continued
education to keep abreast of Profile best practices.

All job duties will be carried out using a high level of customer service
while promoting and participating in the team concepts at the Profile
Center. Profile Coaches are expected to promote health and wellness both
personally and professionally. Profile Coaches are expected to respect
confidential information of Profile members and Profile business statistics.
In regard to specific scope of the Profile Coach, refer to the Profile
Coach Code of Ethics in the Profile Program Training Manual.

Computer skills to include use of Microsoft Word, Excel, Outlook and web
navigation, especially the Profile Member and Coach App. Additionally,
the Profile Coach will operate Point of Sale, member management, and phone systems.