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"One day in Tyrwhitt Towers, we sat round a table and pondered one of life's eternal mysteries: 'How can we improve on the perfect pair of trousers?' Then it hit us: we'd take our tried and tested two-fold cotton chinos and add just a smattering of stretch to make them even comfier. Eureka."

I have now bought about 5 shirts and 3 pair of pants and now prefer to buy all my good clothes from you

5 months ago

Fits well and quality is A1

6 months ago

Same as the reason I gave above................... size was very different to what I expected

Response from Charles Tyrwhitt:

It is very odd that you have found our Chinos to be inconsistently sized across our range. There may be a slight discrepancy due to different suppliers but this would be subtle and certainly should not alter which size is needed. We thank you for taking the time to provide us with your feedback, as this allows us to assess our products and continue to improve. I have passed along your comments so that we can determine this inconsistency with our Non-Iron and Stretch Chino ranges. In regards to your exchange, we will of course inform you immediately via email when we have received your items, and also when your exchange order is despatched. I hope that your new trousers will be more suited to you, so that you can enjoy your new purchase.

6 months ago

Comfortable to wear and perfect fit.

10 months ago

They squeak when you walk

Response from Charles Tyrwhitt:

Oh dear, this doesn't sound right! If they continue to squeak once washed, please do let us know. Our stretch chinos are brand new this season so we are keen to receive any and all feedback regarding these. You are of course moer than welcome to return these to us within our generous 6 month returns policy.

I have now bought about 5 shirts and 3 pair of pants and now prefer to buy all my good clothes from you

5 months ago

Fits well and quality is A1

6 months ago

Same as the reason I gave above................... size was very different to what I expected

Response from Charles Tyrwhitt:

It is very odd that you have found our Chinos to be inconsistently sized across our range. There may be a slight discrepancy due to different suppliers but this would be subtle and certainly should not alter which size is needed. We thank you for taking the time to provide us with your feedback, as this allows us to assess our products and continue to improve. I have passed along your comments so that we can determine this inconsistency with our Non-Iron and Stretch Chino ranges. In regards to your exchange, we will of course inform you immediately via email when we have received your items, and also when your exchange order is despatched. I hope that your new trousers will be more suited to you, so that you can enjoy your new purchase.

6 months ago

Comfortable to wear and perfect fit.

10 months ago

They squeak when you walk

Response from Charles Tyrwhitt:

Oh dear, this doesn't sound right! If they continue to squeak once washed, please do let us know. Our stretch chinos are brand new this season so we are keen to receive any and all feedback regarding these. You are of course moer than welcome to return these to us within our generous 6 month returns policy.