If you don't find the right manual or spare parts catalog, than send e-mail and ask. Maybe we have it. Please give as much as possible information about you engine model - save yours and ours time!

How I can receive Service Manual and and Spare parts catalog?
You can buy Instructions and Code books very simple to make the following steps:

1) Send e-mail to us with your inquiry. Specify engine model, serial number, year of building etc. Give all information about the machine that you know. It helps us to check our possibilities and give you the correct offer. Please use the following address brovertek@gmail.com

2) We check your inquiry and send the offer and ways of payment to you.

3) If you decide to order you need to make a payment. Your payment is your order.

4) We prepare your manuals and put PDF file(s) in the Internet for downloading and send links to you. You will be able to download them from Internet. If your order has a big data level we will write CD(s) or DVD(s) and send disk(s) by courier (DHL or UPS - depends upon you).

02. Manuals FORM (image)
All catalogs and manuals are printable PDF file without any protection (basically with bookmarks for your convenience).
Basically our customers prefer to download file(s) from our server. But sometimes (very big volume of information - the order not less $1500) we write and send CD. It costs around $70 additional. We have never send hard copy. It is very expensive for customer because of heavy parcel. It is much cheaper to print pdf files in your place.

03. Downloading
We don't keep files on the server. All manuals from order are uploaded after payment (PDF or ZIP file). The link(s) will be send to you and you can download these files.
Sometimes (very rear) the site is out of order short time. Of cause in this case you cannot download the files. Please be patient. We solve the problem within 0,5-4 hours. Nobody complains of this reason for many years.
Sometimes the customer writes "When I try to download file I see page Error". The reason is - we have already deleted file(s) from server.
The system marks when somebody tries to download file. I see that and delete file.
This happens when you interrupt the download (need to leave urgent, etc.) or you tried to download a very big file on your mobile phone etc.
Today I keep file on the server within 2-3 days after file marked.
Don't worry. Write a letter. We'll upload file(s) again and send link.
See sample letter from customer: "Hi Victor, I just went to download the service bulletins link and it says error. I stupidly didn't download them with the other two a few weeks back, is there any chance you could activate the link again for me. The engine manuals have been a great reference by the way, thanks!"
Our reply is "YES".

04. Can I pay by credit card to you directly?
NO. We don't want to accept and keep any your payment data. We can't provide high level safety like PayPal. We'll send all way of payment in our offer letter. It's enough in 99,8% cases. If we'll find new safely way of payment we add it. Offer your way of payment. We'll check if this way is acceptable for us. It will be help from your side.

05. The manuals title (name)
Different companies call their instruction differently. This sometimes leads to confusion. People do not always understand what they really need. This is one of the reasons why we do not set the online payment from the website. You and I have to clear understand what manual will be helpful for you. Please see the brief explanation with small remarks.

Operation manual = Operation and Maintenance Manual = Operation and Service manual etc.
Manual contains the technical guidance to operate and routine service (like changing the oil, oil and air filters, greasing elements etc.) your machine or diesel. Sometimes the manual is included troubleshooting guide.

Parts catalog = Spare parts Catalog = Spare parts book = Parts List = Components Manual
The book contains identification system of the machine parts. The book helps to find and order spare parts for your equipment or diesel engine.

Sometimes Instruction contains Operation, Service (repair) and even parts catalog. This is one big PDF file (book).

06. Service letters = Service bulletins = Technical information bulletins (letters).
This is important information contain data about operation and repair your machine. Service letter has priority over the instruction. For example, if Service letter indicates a change of tightening force you need to use the data from the Service letter and not from Instruction.

07. Spare parts catalog for specific serial number
Some companies (MAN Nutzfahrzeuge, Deutz ...) give catalog for specific serial number.
You can use this catalog for the engine with other serial number. But we can't guaranty that it exactly corresponds to your engine. Decision is up to you (check content and drawings).

08. GENERAL (STRUCTURED) Spare parts Catalog or Service Manual
The General spare parts catalog are included all drawings for specified engine model or for all engine models sometimes.
There are some examples from our library:
General parts catalog for MAN D2842 LXE/LYE/LZE/LE400/401/402/406/408 engines (1233 pages)
General parts catalog for MAK 25 engine.
Structured parts catalog for all Wichmann 28 engines.

09. UNIQUE (SINGULAR) Parts Catalog or Service Manual
That means that only one or several our customers have this catalog or manual or set manuals.
This document was made by us and nobody in the world has it.
For instance these are Structured parts catalog for Wartsila 64 engines or Structured Spare parts catalog with Addendum for all models Wichmann 28 engines and Wichmann 28 Service Manual.