Hotel Overview

important appointment on Wed

My wife had an appointment the next day. We were within walking distance of the federal building.... See full review

J Alvin

Feb 20, 2015

My safe Buckeye Sugar Bowl trip

From the minute I arrived by way of the airport shuttle to the drop-off at the airport to come home... See full review

Deborah J.

Jan 6, 2015

An indispensable part of the rich Wyndham Hotels & Resorts brand, the Wyndham Garden Baronne Plaza Hotel in New Orleans houses a streamlined central atrium space, a nice contrast to the Art Deco-inspired granite façade. Get your morning off to a snappy start in the hotel café, with sweet croissants, fruit and a Starbucks coffee to fuel your day. During the evenings, the City Diner offers a packed menu, and fitness fanatics can burn off the calories with a weightlifting session inside the modern workout center. Built in 1931, the hotel offers history with a modern feel, and all suites come with a whirlpool bathtub.

Key facts

170 guestrooms

20 suites

5 floors

4 meeting rooms

Restaurants and cafes: City Diner and Sunrise Café

Gym

Free Wi-Fi

24-hour front desk

Neighborhood

The Wyndham Garden Baronne Plaza Hotel is located just two blocks from the French Quarter in the bustling Central Business District of New Orleans. Guests in the Big Easy can stroll to nearby attractions, including the Mercedes-Benz Superdome sports and entertainment complex, Canal Street, and the Mississippi River. For a literal taste of local flavor, stop at a quaint outdoor café for beignets and café au lait.

Hints and tips

A St. Charles Streetcar stop is located just one block from the hotel; guests can ride it all the way to lovely Audubon Park and Zoo, or get off in the picturesque Garden District and stroll among the extravagant mansions and vibrant flora.

When you're ready to check out, print your boarding pass in the business center and hop on the available airport shuttle for an easy ride to Louis Armstrong International (MSY).

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Dining

Hotel Policies

Check-in:

3:00 PM

Check-out:

12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

The Bad and the Ugly

The first thing you learn when checking into this hotel is that they do not have any street level parking--none. They do however have a parking garage that is the size of a sardine can that the hotel will graciously allow you to use for the small sum of $25.00 per day. When I say small I mean small. It was full when we checked in and had to park at a public parking garage a block and a half away. Imagine the fun of toting your belongings that distance in 95+ degree heat with about 80% humidity. We were able to park in the garage the next day but our bill for parking for 5 days was almost $150.00. That was a blow to the vacation fund. Check In was a lengthy process. There was only one person checking people in and we had to stand in line for about 30 minutes. The room itself was not bad but was cramped. The bed took up about 85% of the room. We also noticed that there seemed to be a problem with hot water. During your shower the water would mysteriously disappear for about 20-30 seconds and then come back on and we had to take several showers with luke warm water at best. One thing that would have made the room better would have been a small fridge. We like to carry soda's and snacks on our trips and had no way to keep them cool. We stayed on the top floor of the hotel and staying cool was not an issue in the room but the public hallways were a different story. The public areas on our floor were uncomfortably warm. This hotel was rated at 3 stars but I don't think we will be recommending this hotel to anyone. The one advantage of this hotel is that it is only 1 block from the French Quarter and within easy walking distance. The staff was friendly and helpful.

A roof over your head

My visit to New Orleans was entirely self-researched, so I have no one to blame for the decision. However, I knew from the time I entered the room, with a non-working TV, that the trip was going to be less than memorable. Staff were friendly, but not enough staff were on duty to help you when you needed it. The hotel provided me with a roof over my head and a place to be when not sight-seeing. There are a lot of nice hotels and B&B's in New Orleans. I will try another place on my next visit.

Hotel features (5 = best, 1 = worst):

Amenities:

1

Cleanliness:

1

Hotel staff:

1

Comfort:

1

Location:

1

Value:

1

Trip purpose:

Business

Sightseeing tip:
Short drive from hotel

Take the super city tour on your first day in the city, and find the sights you would like to see. It wii save you some time an money.

New Orleans

The hotel was very nice. Unfortunately for us, LSU and Florida state had a football game and all the college kids stayed in our hotel. Our check in time was pushed out until 5:30 because they were trying to get all the kids settled. The first two nights we got no sleep because the kids partied until 4am. The hotel did nothing to stop them even after our countless calls to the front desk.

Trip purpose:

Just a Facade! as they described ...

As the hotel says, it has an Art Deco facade. And a facade of comfort as well. The room had a window that looked out to a walkway and into another room, so I couldn't have the curtains open unless I wanted to be seen. It felt like a cave.
I later noticed that there was no fridge to keep drinks cool, no microwave, a small TV, the hallway was dark and not welcoming. When I arrived in the room I noticed wet towels on the bed and in the bathroom. The bed seemed half made. This may have been simply a miscommunication between housekeeping and front desk? However, the lack of a fridge in New Orleans, in summer, is truly a bad joke!! And the window.... so I cancelled my 4 nights and went up the street to The Hampton Inn, which was fabulous and cheaper and had a great breakfast.

Hotel features (5 = best, 1 = worst):

Amenities:

1

Cleanliness:

2

Hotel staff:

2

Comfort:

1

Location:

5

Value:

1

Trip purpose:

Business

Sightseeing tip:
Short drive from hotel

I loved Audubon Park and the zoo. And a streetcar ride along St, Charles is a must for every visitor to N.O

Would not go back if life depended on it

I'm going to make this short, sweet, and point form:
* They were doing construction in the hotel. Not construction on the hotel...but *in* the hotel. What kind of construction? They were making picture frames. In the hotel! Circular saws and staple guns...to make picture frames!
* The rooms look like they came out of the 1960s.
* My laptop got stolen from inside my room. Hotel staff did not care. In fact, they yelled at me and called me belligerent. Which, even if true (it wasn't), is inexcusable.
Do not go to this hotel. Trust me.

Don't Make The Mistake We Made

I should have listened to all that I had read in previous reviews. I thought that some construction in the lobby area was something I could overlook, and I was right. However, this hotel has too many other problems which affect hotel guests. After checking in, we discovered that the King room we had requested was not what we got. We had to go back downstairs, turn in the old keys, and go to a different room. When we went to this room, we found that it was not the exterior room we had been told we had when we called to confirm our reservation. We chose to overlook this and stay in the room. We quickly learned that the cold water faucet in the bathroom was really the hot, and the hot was really the cold. This didn't matter much since we had only luke warm water in the sink and shower. We had to have both of these fixed. Everything seemed okay until their wireless Internet access went down. Then of course there was the LOUD party in a room down the hall in the middle of the night. Despite calling the front desk and being told that it would be handled, it was not. The second night saw more of the same when we were awaken at 3:55am with the lould carrying on from another party in the same room. We called the front desk again and were told it would be handled. It of course was not. The noise continued up until 6:30am. From the appearance of things at this hotel, it looked more like a frat house based on the guests and the partying that was apparently allowed. The air conditioning vent points straight at the bed, blowing directly on you. We tried to move the vent slats, doing the best we could (not easy to do), and found they were filthy, as if they have never been cleaned. We also had to laugh at the $20 they charge to your card for "incidentals". What incidentals? There is no mini-bar...no pay per view. And we certainly weren't going to steal the small thin towels they give you for the shower. With the rooms supposedly being refurbished, I didn't expect to see cracks in the bathroom ceiling, and lumps under the carpet that you can easily trip on. When we called to confirm our reservation, my fiancee asked if there was a gym. She was told there was and given the hours. What they failed to tell her was that at least 3 machines had "out of order" signs on them. We should have listened to all the "don't stay here" reviews. We know better now, and will not be staying there on our next New Orleans trip. Maybe they will eventually get their act together, but it appears that is a long way off.

Baronne Plaza Hotel New Orleans

What a dump, and the staff was a joke. Dirty rooms, front desk sleeping, asked for a wake up call... sure no problem... but they did not give me one. Food was not fit for a dog. Loud and stinky. Parking garage is 25.00 a day but you have to get the staff to hand open the gate each time you leave and it can take 15 minutes! I have stayed in some rough areas in my day but this is by far the worst ever and I'm an ex Army Ranger. Do yourself a favor and do not stay here even if it's free! This place is a big ZERO!

Do Not Waste Your Money There!

Two of my girlfriends and I went to New Orleans from July 1st-July 5th. We picked the Baronne because of the location and due to the fact that we were going during the time of Essence Festival it was reasonably priced. After a horrible traveling experience we couldn't wait to arrive at the hotel and relax a bit. To our surprise when we got there we were greeted with a hotel that was under construction. The main entrance was blocked off, the sidewalk was being gutted, and we had to walk on the street to get into the hotels side entrance. When we walked in the hotel there was no lobby. The entire lobby was demolished. There were construction workers, paint, dirt, sut smoke everywhere! The only thing there was a reception desk. After the horrible flight experience I had that was not a pleasant welcome. I could barely breath in the smoke. I asked the receptionist how long have they been under construction and she replied for a year now. Really?!? If this is so why is it not posted on your website or on Orbitz website where I booked my room? She didn't have an answer for me. I checked in because I needed to relax and decided to call Orbitz when I got upstairs. When we got to the room, it was small, had one window but it was facing the inside of the hotel so there was no scenery or fresh air.
When I called Orbitz I told them about the construction and asked why isn't it posted on their website and they said they had no idea the hotel was under construction. The hotel never notified them about it. I told them that it's been under construction for a year and it should be posted as such. We asked if we could get a refund because the description of the hotel is misleading and we wanted to move to another hotel. When Orbitz called the hotel, they said that in order for that to happen we would of had to cancel within 30 days prior to arrival. How was that even possible if we didn't know what type of condition the hotel was in until we got there. They basically trap you into going there. We then asked if we could get a refund for the one night that we didn't stay there due to the fact that our flight was delayed that we didn't get in till the next morning. The hotel would not even do that much. The walls were thin so you heard everything going on in every room nearby. The staff was unhelpful. Called the desk for directions to a restaurant, a club, and for a cab on three different occasions and was told they would call us back on all occasions and never recieved a call back. Had to get a map and figure it out on our own. You can not get any phone signal in the room. Had to leave the hotel to make phone calls. Got disconnected from Orbitz three times when trying to call from room.
The only plus side is that the location of the hotel is great. Two blocks from Bourbon and walking distance to mostly everything. I would never stay there again though. I would stay some place within the area.

Hotel features (5 = best, 1 = worst):

Amenities:

2

Cleanliness:

3

Hotel staff:

1

Comfort:

3

Location:

4

Value:

1

Trip purpose:

Business

Dining tip:
Short walk from hotel

If in the need for great seafood go to Landry's which is on 400 N. Peter's street. The food there is to die for and all for a reasonable price.

Not recommended

No problems with the staff. They were friendly and helpful. However, many if not most of the rooms have NO EXTERIOR WINDOWS! Our room had a window facing THE HALLWAY. Not acceptable. Decor was tacky and not at all coordinated. A/C didn't work very well. Bathroom door was broken. Cigarette burns on the plastic bathtub, and so on... WAY over priced for the quality/features/lack of decor and windows