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WOW! A LOT of wonderful content has been filtering through developerWorks Rational over the past two weeks, and it seems we've been a bit remiss in passing it on to you all! Please accept our heartfelt apologies in the form of this week's Live on developerWorks post highlighting the items that went live on developerWorks Rational over the past two weeks: Clustering algorithms help find similar Rational Team Concert change requests By: Luis Quintela (lquintela@us.ibm.com), Solution Architect, IBM By using clustering algorithms to... [More]

These are the top 20 technotes across all Rational products that were reused during August to help solve your PMRs. Last month the following technotes were the most heavily reused when closing PMRs opened by you, our clients. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution: Doc ID Subject Product 1250403 How to obtain license keys for IBM Rational products Rational License Key Server 1131335 Utility to collect ClearCase... [More]

From us in IBM Rational Client Support, we wish you all a very happy New Year and hope the future brings you all the successes and joy you can handle! For now, though, don't mind me, I'm just gonna dig into my big bowl of Hoppin' John and make sure I get some of that good luck hidden within... Country Bacon, Collards, and Black-Eyed Peas image credit: (cc) Some rights reserved by kthread

Can't get enough Rational Support news? Did you know we're on Twitter? What will you find there? Links to new and updated technical support content ... as it happens! We also tweet about relevant developerWorks articles, industry news, education modules, videos, and support events like our open mic series. We cover events like Innovate 2010, developerWorks briefings, and Voice of the Customer events. We also pass on interesting events and content from others, if it will help you be successful with your IBM and Rational products... from sources... [More]

DevOps helps establish easier, quicker handoffs from planning and development to deployment and other siloed areas. In this complimentary series of webcasts, we’ll discuss this collaborative approach for continuous software delivery, and how IBM integrated development and operations tools and processes can help optimize the entire lifecycle of your applications. Join us to learn about the DevOps architecture and how the IBM suite of development and operations products reduce the hops and... [More]