"Convenient location. The hotel was clean. The check-in clerk was super friendly and helpful with directions and suggestions about things to do. 2016-07-08"

"It was over 90 degrees when we got to the hotel, and the AC in our room wasn't working. It took two calls to the front desk to get someone to come fix it, and it didn't work properly until midnight. Not worth the price or the trouble.2015-09-08"

"Hotel room was clean, and the decor was amazing. The AC didn't work for a while, but the maintenance worker was courteous and fun to talk to. Front desk staff and valets were helpful and friendly throughout my stay. I'll definitely stay again.2015-04-08"

"We were given a handicap room, and the beds weren't queen-sized as expected. Couldn't get the room to a comfortable temperature. The people in the adjoining room were nocturnal and had gatherings each night at 2 AM. Breakfast food wasn't replenished, and the coffee pots were always empty. We used to love this hotel, and were disappointed by the dramatic change of atmosphere.2015-02-17"

"Located downtown near the lake, SummerFest, and other activities. The hotel was great; it was a little pricey, but well worth it. Our double queen room was spacious, and the beds were comfortable. Good shower. All the employees were pleasant and helpful. Stay and enjoy.2017-07-10"

"Convenient to the river walk, lakefront, and summer fest grounds. An elegant, older hotel that has been nicely renovated. Excellent service throughout. The higher floors have great views of the lake.2016-07-09"

"Bartender provided the highest level of service - everything was great.2011-12-01"

"We were wowed by the fine architecture. The king bed was comfortable. Decent view of the third ward. Nice Keurig coffee maker. The bathroom was large, and we liked the soap. Check-in was quick, and we were greeted with complimentary glasses of champagne. The breakfast buffet topped off our stay, and had everything we could have wanted. Parking was expensive, but a better option than paying $22 at a garage a block away. I'd definitely stay at this hotel again.2016-05-09"

"Close to Summerfest, and the hotel had a free shuttle. Nice customer service.2015-07-11"

"The room was clean and spacious, but there were no luggage stands. Needed more counter space and better lighting in the bathroom. The employees were pleasant and helpful. No complimentary breakfast, but free water was available. The rates were high, and the hotel charged for parking.2017-09-26"

"Convenient downtown location. The hotel room was clean but very small. Nice staff. The pool room was small but did the trick. No continental breakfast. Not the best choice if you have kids.2016-07-02"

"Close to restaurants - good value - nice place to stay.2010-08-01"

"Front desk staff was friendly - restaurant staff was rude, and the food was overpriced - had to pay for parking.2009-11-01"

"The hotel room was clean and spacious. The bathroom had an odd layout, with the edge of the sink jutting into the shower area; I had to be careful not to bang my hip on it while showering. The lighting was odd, too; some parts of the bathroom were well-lit and others were dimly lit. I appreciated the outdoor smoking patio that had been shoveled and salted. The room service menu was small, but delivery was quick and the food was tasty and hot. Parking was handy and easy.2018-01-18"

"I really liked the old-style building, and the hotel staff was friendly. It did get a little noisy in the morning because of the cafe, which had good food.2016-01-06"

"Great location and top-notch accommodations. A little pricey during Summerfest. The hotel was a bit old and had some quirks, but I liked the old architecture and character. The room was really nice. If you're looking for a modern hotel, look elsewhere.2015-07-09"

"Great location for walking Wisconsin Avenue and touring. The room was thoroughly vacuumed, and the bed was comfortable. The hotel staff wasn't particularly helpful. The restaurant was closed for renovation. No coffee or snacks available. There was nothing special about this place.2016-11-09"

"There were metal bars sticking out of the bed, and I kept hitting my ankles on them. The hotel wireless Internet didn't work. We moved to another room, but it still didn't work, and the manager never contacted me as promised. Terrible customer service; I'll never stay here again.2017-07-04"

"I've stayed at this hotel many times in the past. I waited 45 minutes to check in, and there were only 6 people in front of me. I was pleased with how nice the room looked, but the comforter was dirty. I was happy it was warm enough that I didn't need to use it.2015-07-27"

"I could hear everything going on inside and outside due to poor soundproofing. On the up side, the bed was comfortable and the front desk clerk was friendly. Parking was in the back of the hotel, but the entrance was in front. Restaurant service was slow. Spend the extra money and stay somewhere else.2015-02-19"

"This hotel was horrible from the start. There was nowhere to park when we arrived, so we had to park on the street a few blocks away. Our room seemed nice, but the toilet and sink were dirty, there was very little water pressure, and no temperature control. On the bright side, the beds were nice. We could hear everything in the room next door, and despite calling the front desk to complain, we were kept awake until 4 AM. At checkout, the clerk answered a phone call and spent the next 10 minutes on the phone instead of finishing our checkout. A kitchen worker ended up coming over and giving us the bill to sign so we could leave. Don't stay here.2016-10-30"

"Located in a questionable part of town. I arrived at 9:45 PM, and there was a party going on in the adjoining room. People repeatedly tried to open the door to my room. I called the front desk to ask for a room change; the clerk said she'd call me back but never did. I only got 3 hours of sleep. Don't stay at this hotel.2016-07-18"

"The hotel was in an awful neighborhood and had security to prevent car theft. Don't stay here.2016-07-14"

"The hotel room was small, dirty, and had a strong musty odor. There was an old coffee filter in our coffee pot. I was disappointed.2016-07-04"

"Good value. The hotel room was clean, and the beds were comfortable. I enjoyed breakfast, and the free shuttle to downtown was convenient. I had a lovely stay. 2015-10-28"

Note: You must be 21 years of age or older to reserve a room at this hotel.

Most Recent HotelGuides Review

"Close to the Harley Davidson Museum and the river. The hotel was sleek, industrial, and edgy, with a nod to the historic Third Ward. Nice decor and finishes. The room was comfortable and well-stocked with snacks and beverages. Friendly, welcoming staff. Valet parking was a must, and well worth it. We'll stay again.2017-07-11"

"This was one of the best hotels we've stayed in. The valet greeted us at the front door, took care of our car, and answered our questions with ease. The front desk clerk was delightful, helpful, and let us check in early. Great meals, and the servers were wonderful. We forgot toothpaste and were able to get some at the front desk. This hotel is a must-stay.2016-07-13"

"Clean hotel room with comfortable beds and lots of pillows. Good breakfast. Parking was a little tight with our full-sized truck. Our only complaint was that the kids upstairs were jumping and running around early in the morning.2018-04-01"

"Nice hotel near the VA center. The interior and amenities were unexpected and highly appreciated. All the employees were welcoming and easy to talk to. Great place to stay.2017-10-17"

"I had a wonderful hotel stay. The staff was friendly and helpful. Book it.2017-09-24"

"The hotel room was comfortable and neat, and the staff was friendly. Great bar on the 1st floor.2017-09-15"

"We arrived at the hotel at about 1 AM and were told we'd have to wait in the lobby for a half hour due to an audit. We weren't able to pay with cash. The vending machine had drinks but no snacks. Breakfast wasn't organized and was bad. A horrible experience.2016-11-02"

"We loved our stay at this hotel. We had 4 rooms and were pleased with the clean accommodations and responsiveness of the courteous staff. Breakfast needed more hot selections, but the eating area was very clean. Stay here.2015-10-07"

"The hotel was comfortable and clean, and the employees were nice. I used the free shuttle multiple times, though it wasn't always available. There was grit in the salad. No lunch or dinner available on Sunday, but there was a McDonald's just a parking lot away.2018-03-25"

"The hotel room was comfortable. Nice workout room and good breakfast.2018-03-17"

"The hotel was nice and clean. There was no microwave in my room, and the closet door was hard to open and close. I couldn't close the curtains all the way because they were by the heater. The bathroom was spacious. There was a shuttle that went within a 3-mile radius. Good breakfast.2018-02-19"

"The hotel staff was nice and helpful; they went out of their way to make sure I had everything I needed. I recommend staying here.2017-06-01"

"Excellent hotel stay. The entire place was extremely clean. The staff was awesome. Breakfast was delicious. I couldn't have been more pleased.2016-12-15"