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en-usTechdirt. Stories about "kakaotalk"https://ii.techdirt.com/s/t/i/td-88x31.gifhttps://www.techdirt.com/Mon, 17 Nov 2014 14:29:48 PSTTo Avoid Government Surveillance, South Koreans Abandon Local Software And Flock To German Chat AppGlyn Moodyhttps://www.techdirt.com/articles/20141112/13281229123/to-avoid-government-surveillance-south-koreans-abandon-local-software-flock-to-german-chat-app.shtml
https://www.techdirt.com/articles/20141112/13281229123/to-avoid-government-surveillance-south-koreans-abandon-local-software-flock-to-german-chat-app.shtmlonline users are subject to high levels of surveillance and control, as the site Bandwidth Place explains:

Under the watchful eye of the Korea Communications Standards Commission (KCSC), Internet use, web page creation, and even mapping data are all regulated. As noted recently by the Malaysian Digest, children under 16 are not permitted to participate in online gaming between midnight and 6 a.m. -- accessing the Internet requires users to enter their government-issued ID numbers. In addition, South Korean map data isn't allowed to leave the country, meaning Google Maps can't provide driving directions, and last year the KCSC blocked users from accessing 63,000 web pages. While it's possible to get around these restrictions using a virtual private network (VPN), those found violating the nation’s Internet rules are subject to large fines or even jail time.

Many users have switched [from the hugely-popular home-grown product KakaoTalk] to a German chat app called Telegram. It had 50,000 users in early September. Now 2 million people have signed up.

That's a useful reminder that fast Internet speeds on their own are not enough to keep people happy, and that even companies holding 90% of a market, as Kakao does in South Korea, can suffer badly once they lose the trust of their users by seeming too pliable to government demands for private information about their customers.

This seems like the type of lesson that the giant US internet companies and the NSA (along with its defenders) should be learning.

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]]>loss-of-trusthttps://www.techdirt.com/comment_rss.php?sid=20141112/13281229123Thu, 12 Jul 2012 20:29:00 PDTSouth Korea Gives Mobile Operators Permission To Ignore Net Neutrality By Surcharging Or Blocking VOIP ServicesGlyn Moodyhttps://www.techdirt.com/blog/wireless/articles/20120709/11412719631/south-korea-gives-mobile-operators-permission-to-ignore-net-neutrality-surcharging-blocking-voip-services.shtml
https://www.techdirt.com/blog/wireless/articles/20120709/11412719631/south-korea-gives-mobile-operators-permission-to-ignore-net-neutrality-surcharging-blocking-voip-services.shtmlNet neutrality arguments are often couched in rather theoretical terms, and many people can't really see what all the fuss is about. A recent decision in South Korea gives a handy example of what the loss of net neutrality means in practice:

In a move that has critics crying that it is ignoring net neutrality principles, the Korea Communications Commission said last week that it will let three local mobile operators, SK Telecom, KT and LG U+, charge users extra fees for VOIP [voice over IP] applications or block their use entirely.

KakaoTalk has 36 million Korean users and 9.2 million international users. More than half of 50 million Korean cell phone owners use smartphones, according to the Korea Communications Commission.

In other words, thanks to this latest ruling, tens of millions of KakaoTalk users in South Korea will either be forced to pay more, or may even find the service blocked completely. It's hard to see why the South Korean telecom authority decided this kind of tilted playing field was a good idea: the only ones to benefit are the mobile operators who get to attack new entrants that threatened to disrupt their market, while huge numbers of Korean citizens will be worse off as a result. You could hardly hope for a better demonstration of why net neutrality matters, and is not some purely theoretical concern.