The System Administrator is to help build out, maintain, and troubleshoot our infrastructure, both local and on the cloud. 01 Systems has a diverse and complex environment which requires a highly independent and enthusiastic person to lead on managing, monitoring and improving on the current environment.

• Communicate effectively (in oral and written form) with a variety of individuals; author design documents with the assistance of a project leader; work well within small and large team environments; and analyze problems and resolve issues with both short-term workarounds and long-term solutions.

About Company

Based in Bahrain, 01 Systems WLL is a market-leading Enterprise Content Management solution provider with customers (mostly banks, both commercial and Islamic) spread over 55 countries and is currently seeking proactive, dynamic and self motivated IT professionals who possess strong programming, systems analysis, testing, interpersonal, and business skills to be part of its dynamic organization that rewards performing individuals. The company is experiencing high level of interest in its solutions and is consequently expanding its team. It offers a variety of exciting opportunities in software engineering field.

Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.

Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.

New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases