Supply Chain Success Stories

Professionals in supply chain management are essential to business as leaders in organizational strategy, and make impacts through their contribution to the overall success of the organization - beyond just reducing operating costs.

As part of SCMA's commitment to demonstrating the economic, social, and business impact of supply chain management, SCMA™ has and will continual to publish success stories that demonstrate the value that supply chain brings to their organizations.

Why supply chain evolution is essential to customer satisfaction and success at TELUS

New phone launches have become massive, coordinated global events. An incredible 13 million iPhones were sold around the world in the first three days after the iPhone 6 was launched in September 2015. At the heart of these product launches are companies like TELUS, who have to operate effective supply chain operations to make sure product launches go off with a bang.

Delivering fresh, safe and valued products to customers since 1866

Consumers have benefitted from Nestlé’s leadership in quality food products for 150 years. In 1866 Nestlé’s history began as the Anglo-Swiss Condensed Milk Company offering consumers a safe long-life alternative to fresh milk. The following year Henri Nestlé developed a breakthrough infant food to tackle high mortality rates for infants who could not be breastfed. Canned milk products imported from Europe first hit Canadian shelves in 1887. Manufacturing in Canada began in 1918 and four years later the company was incorporated as Nestlé’s Food Company of Canada Limited. Today the company has approximately 3,500 employees in over 20 manufacturing, sales, and distribution sites across Canada, with annual sales in 2014 of approximately $2.3 billion.

Supply chain innovation keeps EPL in top form after over a century in business

When it comes to raising the bar of excellence for public libraries, the Edmonton Public Library (EPL) has been leading the way for over 100 years. In fact, EPL was the first North American library to offer a bookmobile through a converted streetcar back in 1941 and also the first Canadian library to move to a computerized circulation system in 1979. Things haven’t slowed down since, as EPL was the first urban Canadian library to implement RFID technology back in 2007, and also the first in Canada to offer both a lending machine and a return chute off-site in 2010, and to develop its own iPhone app.

Persuading surgeons to recognize the benefits of supply chain management in the operating room is no easy task. But Martin Montanti has done it. As vice-president for corporate services at Southern Health-Santé Sud, one of Manitoba’s five regional health authorities, Mr. Montanti has overseen an ambitious project that aims to standardize not only supplies, but also procedures at several dozen hospitals, long-term care centres and other health-care facilities.

What began as a project to streamline office space for Edmonton’s municipal workers has ended up as an ambitious attempt to contribute to revitalizing the city’s downtown core – and shown just how much a bold and imaginative procurement process can accomplish.

Winnipeg-based Price Industries prides itself on being able to supply commercial air distribution products to North America and beyond.

And that’s not all. While standard delivery time is three weeks, the 70-year-old privately held company offers a premium service that guarantees shipment of urgently needed products within two days across North America.

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