We understand you don’t have to give your personal details to anyone so we take our responsibility to hold your data incredibly seriously. For further details on we how collect, use and protect your private data, please see our privacy policy.

Coronavirus: visitor guidance

To support our residents, patients and staff during this period of uncertainty with coronavirus COVID-19, we are asking for your help and support as we are asking that we have no visitors, except healthcare professionals.

This is to ensure that we keep you and your loved ones as safe as possible as we know that this virus is very contagious. We will still ensure that vital medical visits are made ensuring that they wash their hands on entering and we will be asking all visitors to ensure they have no symptoms and will be taking their temperature.

All of our homes and hospitals have now been set up for Skype calling to enable you to keep in touch and we are confident that our staff will do all they can to ensure that life in our services remains as comfortable and sociable as possible as we support them with delivering interactive activities, whilst practicing physical distancing.

We understand that this is a worrying time for you, and we want to reassure you that we are doing everything we can to ensure that our residents, patients and staff are as safe as possible, and we are staying close to the advice from public health authorities.

If you have any questions please do not hesitate to contact us on our helpline on coronahelpline@Barchester.com and please call the home or hospital if you would like to speak to a loved one.