Category User Experience Design

User Experience Design (UXD) is more than design. It’s a process of improving the user satisfaction of a product by improving the accessibility, usability and the pleasure of interacting with it and, as such, much broader than just design. In this category, we have collected the articles addressing the extended aspects of UXD.

Sketching is inherent within our industry; be that as a UX designer or a UX developer. It’s a medium in which to jot ideas, visually, either for your own reference or as an indication to others. I sketch everyday and use it to problem-solve issues. It is the first step in a brainstorming exercise (with… continue reading

We all know that investing in UX makes things easier for the user, but is it worth the money you put into it? What is the Return on Investment (ROI) of UX? It may be difficult to quantify the added value of a great experience, but there are a variety of other benefits from investing… continue reading

Contextual UX is the use of context-aware technologies that allow us to design and build experiences that are personalized to meet unique needs of the individual user based on specific situation or context of use. Before we start, let’s look at two of the primary concepts that define the user experience from a human-computer interaction… continue reading

Empathy – the capacity to recognize emotions that are being experienced by another person – is one of the many ‘soft’ skills a great UX designer should possess. Empathising with users leads to a genuine understanding of how to solve their problem and ultimately building better products. Many great authors have written about the subject.… continue reading

A couple of weeks ago I implemented Qualaroo on my blog. Qualaroo, formerly known as KISSinsights, is a survey tool made by the creators of Crazy Egg and KISSmetrics, which allows you to interact with your visitors. Running a UX blog, I wanted to find out one thing: what does UX mean to you all. In this article I share… continue reading