Apple Store
4+

Shopping designed around you

Screenshots

Description

The Apple Store app provides a more personal way to shop for the latest Apple products and accessories. Get recommendations based on the Apple products you already own. Find out which accessories are compatible with your devices. Easily upgrade to a new iPhone from your current one. Keep track of your orders wherever you go. And sign up for hands-on sessions in store. You can even use Apple Pay to check out from your iPhone when you visit a participating Apple Store.

Note that the Apple Store app and certain features are available only in select countries.

How your data is usedTo confirm compatibility and recommend products, the app will access both the services and the name, model, and part number of devices linked to your Apple ID. To turn off this feature, go to Account > Settings > My Devices and Services.

What's New

Version History

5.1.2

Nov 5, 2018

- Various improvements and performance enhancements.

5.1.1

Oct 2, 2018

iPhone Upgrade Program members can now use Siri Shortcuts for an even faster way to complete their iPhone XR pre-order on 10.19. Look for the ‘Add to Siri’ button while getting pre-approved, and record your own voice command, like “pre-order my iPhone.” Say your phrase when pre-order begins, and let Siri pull up your pre-approval in the Apple Store app so you can quickly complete your order.

5.1

Jul 26, 2018

Search has been updated with an enhanced design. And it’s now powered with speech recognition technology for better search results.

5.0

Mar 22, 2018

- Unlock a more personal, relevant in-store experience. Get product and session recommendations, see Favorites in stock, and scan and buy accessories right from your iPhone.- With the Sessions tab, find daily sessions on photography, music, and more to take your creativity further. You can also choose a session based on products you already own.- Manage your orders in more ways. Now view invoices, edit shipping details and engraving messages, or cancel an individual item in your order.- Get a better look at the savings that come with buying refurbished products.- Discover design updates and improvements throughout the app.

4.4

Dec 6, 2017

- iOS 11 enhancements- Scanner now available to easily add your credit card information at checkout- Customers now have the option to bypass pre-authorization and activate later on full price purchases of iPhones on AT&T, Verizon, or Sprint

4.3.1

Nov 1, 2017

- Various improvements and performance enhancements.

4.3

Jul 27, 2017

- It’s now easier than ever to see if the iPhone you want is available at an Apple Store near you.- You can use Touch ID to securely and conveniently pay for your order with your Apple ID, as well as make changes to account settings.

4.2

Mar 9, 2017

- If you’re enrolled in the iPhone Upgrade Program, you can now upgrade through the app and receive a Trade-in Kit to return your current iPhone.- Various improvements and performance enhancements.

4.1

Dec 2, 2016

- Apple Store app supports iOS 10 rich notifications for many activities.- Buy accessories from your favorites with a single tap on your Apple Watch using Apple Pay.- Various improvements and performance enhancements.

4.0.1

Aug 29, 2016

- Various improvements and performance enhancements.

4.0

Aug 4, 2016

• Get recommendations and shop for new products based on what works with the Apple devices you already own.• Manage your Apple account at a glance with the updated, easy-to-use Account tab.• Learn about helpful workshops and exciting events happening at your nearest Apple Store. • Stay on top of your in-store activities. Find out when your order is ready for pickup and see what time your reservation starts. • Scan a product at a participating Apple Store to get more information, make sure it’s compatible, and buy it from your iPhone.• Find out if a product you’ve added to Favorites is available when you visit a participating store.

Note that certain features are available only in select countries.

3.7.1

May 24, 2016

- Various improvements and performance enhancements.

3.7

Apr 21, 2016

- Adds 3D Touch support for applicable devices.- The Apple Store app is now available in Korea, Russia, and Thailand.- You can now apply for the iPhone Upgrade Program right from the Apple Store app.

3.6

Nov 16, 2015

- Various improvements and performance enhancements.

3.5

Sep 24, 2015

- iOS compatibility update- Adds support for iPhone 6s

3.4

Aug 11, 2015

- You can now make purchases with an Apple Store Gift Card. Use the built-in Camera to scan new Gift Cards or import existing Gift Cards from Passbook (except in Brazil, China, France, Germany, Malaysia, Mexico, Singapore, Switzerland, Taiwan and Turkey).

3.2.1

Apr 30, 2015

The convenience of the Apple Store App on your Apple Watch. Get real-time order status updates, quickly get your pick up order started, check in for Genius Bar reservations and discover nearby in-store events and workshops.

3.2

Feb 25, 2015

- Now you can change your country in the app and shop while you travel internationally.- Various improvements and performance enhancements.

3.1

3.0.2

Oct 6, 2014

- Various improvements and performance enhancements.

3.0.1

Oct 1, 2014

- iOS compatibility update- Adds support for iPhone 6

3.0

Sep 4, 2014

- Now start shopping on one device and finish on another, or even on your Mac or PC.- Find out about upcoming events and workshops at nearby Apple Retail Stores using the new Stores tab on your iPhone.- On iPhone and iPod touch, there’s an all-new design with more refined navigation and imagery.- On iPad, you can now make One to One reservations.

2.9.2

Mar 14, 2014

Improvements to In-Store Notifications, including ability to view notifications in the app as well as on Lock screen. (US only)

Various improvements and performance enhancements.

Nov 5, 2018

Version 5.1.2

- Various improvements and performance enhancements.

Ratings and Reviews

3.6 out of 5

13K Ratings

13K Ratings

Sea Pines Owner
09/06/2018

Excellent Customer Service

2 paraphrase the old cliche’, “U Can’t please ALL the people ALL the time”, but I confess I have nothing but praise for the numerous encounters I’ve personally experienced with Apple techs & sales reps, N stores, on the phone & on line chats. They have ALWAYS been able 2 identify my “problem”, provide a solution or at least a reasonable explanation why I can’t do what I want & more than once saved me money! I became a loyal Apple customer with my first IPhone (4); I ‘m now on my 3rd (7S+), plus my 2nd IPad a MacBook Pro & I’m about 2 acquire a Mac Mini! All after strenuously resisting the need for a smart phone! Now I can’t remember how I managed (obviously not nearly as well!) pre-Apple! Apple is the Nordstrom of technology. Please keep up the good work, courteous, informative customer service. THANK U!From a grateful geriatric (were I a millennial I probably wouldn’t need your patient service so much!)

Sea Pines Owner
09/06/2018

Excellent Customer Service

2 paraphrase the old cliche’, “U Can’t please ALL the people ALL the time”, but I confess I have nothing but praise for the numerous encounters I’ve personally experienced with Apple techs & sales reps, N stores, on the phone & on line chats. They have ALWAYS been able 2 identify my “problem”, provide a solution or at least a reasonable explanation why I can’t do what I want & more than once saved me money! I became a loyal Apple customer with my first IPhone (4); I ‘m now on my 3rd (7S+), plus my 2nd IPad a MacBook Pro & I’m about 2 acquire a Mac Mini! All after strenuously resisting the need for a smart phone! Now I can’t remember how I managed (obviously not nearly as well!) pre-Apple! Apple is the Nordstrom of technology. Please keep up the good work, courteous, informative customer service. THANK U!From a grateful geriatric (were I a millennial I probably wouldn’t need your patient service so much!)

Scrapper55
11/12/2018

Not user friendly

We buy a new phone on average every two years. I thought it would be fun to try to use the app to buy the new phone. I created an order for an iPhone 8, and twice during the process selected pick up in store. I was all done, I thought, hit place order, and the next thing I know I’m getting an email acknowledging my order will be shipped to me for delivery in three days. No, no, no! I immediately went to the store, asked for their help. They had me call AppleCare OK so I did. They canceled the order - in theory. Two hours later I get an email telling me my shipment is in process, complete with a tracking number, and I will receive it at the end of the day Tuesday. I called back again, confirmed that the order was actually cancelled, and now am waiting to see if the phone shows up and whether or not I actually have to return it. And I’m also waiting for my $750 to be refunded to my checking account! Which, even though the order was canceled within two hours, will take five business days to refund.

Scrapper55
11/12/2018

Not user friendly

We buy a new phone on average every two years. I thought it would be fun to try to use the app to buy the new phone. I created an order for an iPhone 8, and twice during the process selected pick up in store. I was all done, I thought, hit place order, and the next thing I know I’m getting an email acknowledging my order will be shipped to me for delivery in three days. No, no, no! I immediately went to the store, asked for their help. They had me call AppleCare OK so I did. They canceled the order - in theory. Two hours later I get an email telling me my shipment is in process, complete with a tracking number, and I will receive it at the end of the day Tuesday. I called back again, confirmed that the order was actually cancelled, and now am waiting to see if the phone shows up and whether or not I actually have to return it. And I’m also waiting for my $750 to be refunded to my checking account! Which, even though the order was canceled within two hours, will take five business days to refund.

Lady Pendragon
10/23/2017

An exceptional App for an Exceptional Store

I applaude Apple for not only personalized customer service (these people actually care!) but also for consistently striving to produce quality devices that I know I can depend on. No, not everything is perfect all the time, heck, I’m not! No one is. But Apple strives to make every experience for their customers a pleasure. I buy with no worries because I know I can depend on Apple to be there for me and they have. I have not experienced the same with other software/hardware companies who seem too busy trying to “best” the competition rather than care for the customer. I trust Apple. I also trust their judgement on what they post and for how long. I love the Apple Store app. I have found if something doesn’t work it’s usually 99% operator error. Apple puts fun back in technology!

Lady Pendragon
10/23/2017

An exceptional App for an Exceptional Store

I applaude Apple for not only personalized customer service (these people actually care!) but also for consistently striving to produce quality devices that I know I can depend on. No, not everything is perfect all the time, heck, I’m not! No one is. But Apple strives to make every experience for their customers a pleasure. I buy with no worries because I know I can depend on Apple to be there for me and they have. I have not experienced the same with other software/hardware companies who seem too busy trying to “best” the competition rather than care for the customer. I trust Apple. I also trust their judgement on what they post and for how long. I love the Apple Store app. I have found if something doesn’t work it’s usually 99% operator error. Apple puts fun back in technology!