Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum helps protect more than 25 million working people and their families in the event of illness or injury.

Headquartered in Chattanooga Tennessee, Unum has significant U.S. operations in Portland, Maine, Worcester, Massachusetts and Glendale, California with 35 field offices nationwide.

Unum offers world-class training and development, generous compensation and benefits packages, and a culture built on employee ideas.

Principal Duties and Responsibilities

Ensure that departmental standards pertaining to production, quality, timeliness and customer service are met

Accurate identification and management of those files appropriate for further investigation or referral to other areas within Special Benefits including Settlements, Financial Management, Comprehensive Claims Unit, Core Claims Unit, DBS, etc.