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Inventory Services Administrator 11/20/2018 12:00:00 AM

Salary: £0Location: Basingstoke

Inventory Services Administrator. Basingstoke.
Owing to continued ambition, my client, a pioneering FinTech business with a global presence, are actively seeking an Inventory Services Administrator. This will be a challenging role with a broad scope and requires candidates with excellent organisational and people skills.
Purpose of the Job
As a global business with myriad business units and customers, the overarching purpose of this role is to administrate requests to fulfil orders and replenish inventory, ensuring that requests are registered, acknowledged prioritised and expedited from initial receipt through fulfillment and invoicing.
Snapshot of responsibilities
- Provide quotations, delivery times and part number assistance
- Ensure timely processing of customer orders and the efficient resolution of customer queries.
- Execute order placement (including recommendation for action if customer is on credit hold, or coordination of pre-payment activity, order acknowledgement
- Reserve stock against Orders and issue Picks and provide list of Picks to the warehouse
- Archive key order details (PO, SOA, customer supporting paperwork such as emails, FOC and Warranty details) such as to provide auditors with clarity on all issues
- Oversee and ensure compliance with customers’ Letters of Credit.
- Track issues with deliveries and provide support to both the customer and freight agent to ensure all freight and customs clearance requirements are met
- Work closely with the warehouse to ensure that all stock/shipping issues are resolved in a timely manner
- Provide administrative support to the field-based sales force.
- Invoice customer orders (Spares Orders) and work with accounts department and the customer to resolve invoicing issues
Qualifications and Experience
- Demonstrable experience of sales order processing ideally in a manufacturing environment
- Excel Data Manipulation
- Excellent English communication skills
- Strong multitasking skills
- Strong organisation skills
Desirable:
- Previous systems experience working with MS Dynamics NAV
- Fluency in a second language (French, Dutch, Spanish, Arabic, Russian)
The Package
The successful candidate can expect a very competitive salary and a suite of excellent benefits which includes, 34 days holiday, double matched pension contributions, health insurance and life insurance. Also available are ‘soft benefits’ such as flexible working hours and free on-site parking. The company are also very big on training plans for newcomers and ensure further career progression opportunities through regular reviews.