Terms and Conditions of Sale

The Terms and Conditions set out below do not conflict with our policy of supplying equipment of first class quality, design, material and workmanship. They are chiefly intended to be protection against unreasonable claims. No report, representation or statement made by any of our representatives shall be binding, this document alone evidencing terms of our offer. The contract of sales is to be construed in accordance with the law of the Republic of Ireland and shall not be assignable without our written consent.

For the purposes of these Terms and Conditions, Office Technology (Irl) Limited shall be referred to as the company.

GENERAL

No representation by any member of staff in relation to price or otherwise, nor any claim, drawings, illustrations, specification or price given in any quotation written or oral, in any advertising or in any promotional literature of the Company shall form part of the contract unless specifically stated in the accepted order or specification of the Goods.

1. ACCEPTANCE OF QUOTATION AND CONTRACT: Unless previously withdrawn any quotation is open for acceptance within 30 days from the date thereon. The purchasers written acceptance of a quotation must be accompanied by sufficient information to enable us to proceed with the order. Each quotation is based on an assumption as to the requirements of the purchaser. Should the supplies information show such assumptions as to be invalid we shall not be bound by the order unless it is confirmed on a revised quotation by us. In the event of the purchasers order form containing specially printed conditions, the purchasers order will only be accepted on the understanding that its conditionsare not at variance with our own or if there is any variance, that such variance has been waived by the purchaser. All quotations are made and orders accepted subject to the goods being available.

The Prices for Goods shall be those ruling at the date of the dispatch and the Company reserves the right to amend its quoted prices at any time prior to that date.

2.DELIVERY: The delivery period will date from the actual receipt by us of the purchasers written order and such information as may enable us to proceed. Purchasers will be fully responsible for any goods delivered by us or on our behalf to their premises even though they have not been introduced to the third party supplier. We will do our utmost to ensure prompt delivery of goods ordered but will not be held responsible for any claims for inconvenience or loss on the part of the customer caused by delays in delivery from whatever cause, nor is any specific delivery date to be considered an essential part of the contract, unless so stated on the contract as accepted by us. Damaged or missing goods must be reported in writing to us within ten days of advice of dispatch; otherwise we will be entitled to refuse compensation.

2.1 All orders received by the Company are subject to delivery charges, unless otherwise agreed by the Company. The Company shall enter into a contract for delivery of the order to the address of the Buyer unless otherwise advised.

2.2 Should expedited delivery be agreed an extra amount may be charged to cover any extra overtime or any other additional costs involved.

2.3 PASSING OF RISK AND TITLE:

(a) Risk in the Goods shall pass to the Customer on delivery.

(b) Title of Goods shall remain with Office Technology (Irl) Ltd. until payment in full thereof has been made by the Customer.

(c) If payment in full is not made in accordance with the Companys standard conditions of sale, the Company may require the Customer to return The Goods forthwith and if the requirement is not immediately complied with The Company shall be entitled at any time and without notice to retake possession of the whole or any part of The Goods (and for that purpose to enter the premises occupied by the Customer and sever the Goods from anything they are attached to without being responsible for any damage thereby caused without prejudice to any other remedy that may be available to the Company.

3. CLOSING READING: In the event of the machine being traded in, the customer is responsible for the closing reading on the machine, in order to finalise accounts. Failure to submit a closing reading will mean the customer is liable to pay the full amount of any outstanding invoices relating to copy charges/service contract.

3.1 RETURN OF EQUIPMENT: The Goods will not be accepted by the Company until a Return number is obtained. All Goods must be returned in their original undamaged packaging with the returns number clearly displayed on the outside of the box. The Goods returned must be in good condition and together with all parts and instruction manuals pertaining to The Goods which are being returned.

3.2 RETURNS: All approved returns carry a restock fee of a minimum of 15% of the invoice price, subject to terms and conditions.

4. UNNECCESSARY CALLS: Any call deemed to be an unnecessary service call will be charged at our standard call out charge.

5. PRICES: All prices quoted are subject to revision if increases in the cost of materials, labour, freight, revaluation of currencies, import duties or other circumstances arising before completion of the order, render such action necessary. All goods will be invoiced at prices current on a day of delivery. Where prices quoted do not include taxes it is understood that the consumer will be required to pay any taxes applicable at the rate in force at the date of the invoice.

5.1 ASSIGNMENT: The Company may subcontract, assign or transfer its obligations or rights to a competent third party whether in whole or in part. The Buyer may not assign or transfer any of its obligations.

6. RELOCATION: Machines being relocated are not covered by service contract and are subject to a charge depending on model and distance to be moved.

7. PAYMENT TERMS: Payment is due immediately on delivery of the equipment, and may not be refused or delayed because of any faults in the goods, which we undertake to correct under the terms of our service contract or guarantee. Any fault must be have been notified to us in writing within 30 days of delivery. The company reserves the right to withhold services should your account be out of credit terms.

7.1 If any cheque presented in payment of an invoice or account by a Buyer is returned for whatever reason or if an agreed order or direct debit arrangement fails to operate there will be a charge of 50.00 debited to the Buyers account.

7.2 If the Purchaser defaults in payment of any invoice when due, the Purchaser shall indemnify the Company from and against all the Companys debt recovery and/or legal costs and disbursements for collection or attempted collection of the defaulted amount calculated on a solicitor and own client basis.

Interest on overdue invoices shall accrue from the date when payment becomes due daily until the date of payment at a rate of 2.5% per calendar month and such interest shall compound monthly at such a rate after as well as before any judgement

8. MAINTENANCE AGREEMENTS: It is a condition of sale that consumables, spare parts and service will be provided under the terms of the service agreement, at the Copy Charge rates appropriate for the multifunctional printer being purchased. A copy of the service agreement is to be signed at the time of installation. Thereafter, any increases in Copy Charge rates will be notified to the customer in writing. Service Agreements must be signed for all other products, the cost of which will be automatically invoiced on the expiry of the initial period.

9. LOSS OR DAMAGE: Save as herein expressly provided we shall not be liable for any consequential or other loss, damage, injury or expenses whatsoever arising out of the use of goods or programs or documentation necessary for the inception of specially written programs or for or rising out of faults (if any) therein, and the purchaser shall indemnify us against such and every claim by any party in respect thereof.

10. FORCE MAJEURE: Every effort will be made to carry out the contract, but its due performance is subject to cancellation by us or to such variation as we may find necessary as a result of inability to secure labour, materials or supplies as a result of any act of God, War, Strike, Lockout or other labour dispute, fire, flood, drought, legislation or such other cause (whether of the foregoing class or not) as may be agreed by the customer.

11. CANCELLATION: Orders accepted by us cannot be cancelled by the purchaser except upon terms, which will indemnify us against any actual or anticipated loss and expense.

What Customers Say

MLI International Schools: “Office Technology’s service is very helpful.”

Schindler: “Office Technology’s service is excellent.”

Sandyford Motor Centre: “Office Technology is great company to work with!”

Pneumatics: “Office Technology’s service is fantastic.”

Ardmore Lodge Nursing Home: “Office Technology’s service is great.”

T.J. O’Connor & Associates: “Office Technology’s service is very good.”

d’Amico Dry: “Office Technology’s service is very effective and extremely friendly.”

Woodlands Academy: “Office Technology’s service is very good.”

K & K Produce: “Office Technology’s service is brilliant.”

PJ Hegarty & Sons: “Office Technology’s service is excellent.”

J Coffey Construction: Office Technology’s service is perfect.

South Dublin County Partnership: Office Technology’s service is very helpful.

Children’s Medical & Research Foundation: Office Technology’s service is excellent.

Thanks for organising the new Canon printer for me last week. It is already paying dividends in terms of increased productivity which is great.

Outstanding customer service received from Office Technology.

I’ve just taken delivery of 4 toners for our photocopier, I presume that’s from the order placed this morning? If it is, that’s exceptionally fast and impressive.

All calls dealt with in a professional manner, friendly staff.

Excellent Service, Staff are very Helpful & Friendly.

Nothing but a Positive Experience with Office Technology.

Service is excellent, Technicians very Knowledgeable, Always get a Quick Response.

Fast Service, Same Day Repair.

Technicians are Always Prompt to Respond.

Deliveries Always on time, Technicians Always very Helpful.

Fast Response Time, Reliable Service.

Technicians are Knowledgeable & Always Obliging.

Efficiency is priority to Office Technology.

Ballymun Youth Action

You deal with the best with Office Technology.

Kevin Flanigan Estate Agents

Friendly Service, Technicians are Very Knowledgeable.

Excellent Customer Service, Very Helpful with any Issues.

Reliable & Knowledgeable Service.

Friendly Service, Turn around time is Excellent 

Overall Positive Experience, Communication is Excellent.

Technicians are a pleasure to deal with, no issue too small!

Staff are very knowledgeable; we have Confidence in the service.

A combination of helpful office staff and an assigned technician keeps us copying and printing.

Excellent Customer Service, Always very Helpful.

Good on Knowledge, Good on Care. Understand our products, that shows you care.

Efficiency and Urgency is always the priority at Office Technology.

Friendly efficient and knowledgeable staff, very pleased with products and service.

No comment required as the service speaks for itself.

Probably one of the friendliest service providers we have had at the IHF.

I wouldnt use anyone else for our computer and IT requirements, and strongly suggest that businesses talk to Eamonn about their technical needs, preferably before something blows up in their office and they lose potentially vital information

“Ive found the remote access support works really well for me as Im often on the road and need my system sorted on the spot. Its easy to just log on, make the call, and get it sorted immediately.”