I called lenovo Premium services yesterday to determine what level of support I needed to fix my issue. I was assured that if I were to purchase the premium service for 200 dollars for the year, that my problem would be solved. After buying the package and spending...

We purchased Lenovo Premium Support at $19.99/month to try to fix our Lenovo. The tech was totally incompetent. After several hours, my husband fixed the computer himself, and then called Lenovo Premium Support back the same day to cancel and request our money back...