Policies

GENERAL POLICIES

During the booking process, please place any request, preference or comment regarding the booking itself in Notes and Special Requests. Our team will make every efforts to comply with your wishes, however, please note that all requests are dependent on availability on the day of arrival.

Meals

The Buffet Breakfast (Breakfast) is included for all its occupants in the price of all rooms available for booking, except for rooms or apartments in “ ROOM ONLY” regime or Special Promotions that indicate the opposite. However, you may select your breakfast as an extra, if you prefer.

Maximum Capacity of Rooms-Apartments

It is explained in the description of each room their respective maximum capacity. Please check them before booking.

Schedule

Check-in: 15:00 – 20:00 *

Check out: Until 12h00h

Breakfast: 8:30 – 10:30

* Want to arrive later? Contact us!

Please note that the reception from October to May is open from 08:00AM to 8:00PM and from June to September open from 8:00AM to 0:00PM. If you arrive after hours please let us know.

Extra Beds and Crib – BEDROOMS

– A child under 3 years old will stay free of charge in a crib. Free!

– One child from 3 to 12 years are charged 15% the value of the room stay per night in an extra bed.

– An older child (s) or adult (s) will be charged 30% the value of the room rate per night in an extra bed.