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If Windows XP - Disable your Windows Firewall service or add an exception for the Alarms.exe file (other Insight program files will need to be added as well to prevent other problems). Reboot.

If another OS or above doesn't work - Check your destinations in the System Profile application under the System menu. Make sure the Insight server and any client are in the list and the checkboxes for "Display on Alarms Screen" (or something like that) are checked.

If Windows XP - Disable your Windows Firewall service or add an exception for the Alarms.exe file (other Insight program files will need to be added as well to prevent other problems). Reboot.

If another OS or above doesn't work - Check your destinations in the System Profile application under the System menu. Make sure the Insight server and any client are in the list and the checkboxes for "Display on Alarms Screen" (or something like that) are checked.

Yes, I am using window XP. Window firewall service is disable already. I don't know how to add an exception for the Alarm.exe. can you explain me more detail?

And the destination in system of system profile, don't have somewhere to check.

If Windows XP - Disable your Windows Firewall service or add an exception for the Alarms.exe file (other Insight program files will need to be added as well to prevent other problems). Reboot.

If another OS or above doesn't work - Check your destinations in the System Profile application under the System menu. Make sure the Insight server and any client are in the list and the checkboxes for "Display on Alarms Screen" (or something like that) are checked.