FREQUENTLY ASKED QUESTIONS

Do you need my credit card details during the free trial?

No credit card is required to start a trial, just register and get started straight away. If you like our software, you can subscribe to any of our plans after your free trial period.

Can I get some help from you?

Absolutely! Just send an email to [email protected] and one of our friendly Customer Success Managers will be in touch to help you get going with eSwap.

How does the free trial plan work?

On the 14 day trial you have access to all the features we offer to our Premium users. Use this time to determine which features are useful for your business now and as well later when you will grow. After ending your trial our software will recommend the plan for you to choose based on your interactions in last 14 days. Then you can select which eSwap plan fits your business.

Is my data secure on your servers?

Yes, for 100%. All your data is completely secure and we protect your account with 256-bit SSL Encryption. Our technical team constantly run security vulnerability scans and tests to make sure everything is safe and secure. We keep all sensitive information connected with your account with strong hashes.

Are there any hidden charges?

No, our setup is completely free for our customers plus you will receive 2 hours of free on-boarding or free transfer of your data into eSwap from other similar softwares.

Do you have plan for more than 10 integration?

Yes, we do provide more than 10 integrations. We provide unlimited integration for our Enterprise customers. Contact us at [email protected] for more information.

Can you help us with transferring our data into eSwap?

Yes, we do provide free transfer from another order management softwares into eSwap and still can provide you for free 14 days trial to estimate and choose the best software for your business. For transfer requests please contact us at [email protected]

Can I cancel my subscription?

Absolutely, while we’d hate to see you go, you can cancel the subscription at anytime.

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