Some of your personal information including your password for your Members area account can be changed from within the “Security” section of Members area. If however you want to change information which is not listed within the “Security” section then please contact our Customer Support team who will advise you on how you can request for this information to be changed.

Proof of identity – passport, national identity card or driving license If the identification document you have provided states your correct residential address then an additional proof of address document may not be required.

Proof of address – bank/card statement or utility bill

Proof of Identity: Please note that you must submit a color copy of your valid ID document.

Proof of address: Please note that this should be a color copy, and must have been issued no longer than 12 months ago. Examples of documents which can be provided are:

Once the documents have been submitted, we can have the account approved within 6 hours during working hours. If you would like to check the status of your documents, please contact us via Live Chat and we can offer you immediate assistance. If any further documents are required, we will send you an email informing you.

CONTACT US

RISK DISCLOSURE

Futures, CFDs and Forex are leveraged products with a high degree of risk to your capital. Such products may not be suitable for all investors and therefore you need fully understand the risks associated with them.