EE: Unlimited Broadband + Calls

Is EE broadband any good?

EE (www.ee.co.uk) is known for its super speedy and wide-reaching 4G, but it delivers speedy broadband right into our home too - at prices that won’t break the bank. Read on to find out what it’s got to offer.

What can I get from EE broadband?

Broadband and line rental

There are three broadband packages available from EE, each with a different download speed:

Fibre Plus - Up to 76Mb. Ideal for a large household, full of people who want to use the web.

All packages come with unlimited downloads, so you can browse and stream as much as you want without hitting a usage cap, and an EE Bright Box router. You’ll also get a year’s free trial of Norton Online Security to keep your devices safe.

You’ll also get EE line rental included too, which you can upgrade to a proper home phone package. Here your options are:

Weekend calls only - The standard line rental from EE, which comes with inclusive weekend calls to UK landlines.

Whatever broadband and landline options you choose, a few extras are thrown in as well. There’s the chance to win tickets to events at Wembley Stadium - and access to fast 4G while you’re there - and up to £100 to help with early termination fees from your current provider if you’re switching.

Broadband customers can also get EE TV included too. With an EE TV box on your telly, you’ll get 70 free channels - 13 of which are HD - and you can pause, rewind, and record up to 600 hours. It’s also got apps for a bunch of on demand services, including BBC iPlayer, Demand 5, NOW TV, YouTube, and Wuaki.tv.

Mobile

EE offers a huge range of mobile services. There are SIM-only deals, pay as you go plans, data-only SIMs for tablets, and of course a broad selection of handsets to choose from - including some of the latest flagships like the iPhone 6s or LG G4. 4G plans from EE are particularly useful, given that the network is known for its fast speeds and wide coverage.

Plus, if you get broadband from EE, the provider will give you an extra 5GB of data on your mobile plan too.

Why do we need your postcode?

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Frequently Asked Questions

The process of changing your broadband provider is actually pretty straightforward. First, you put your postcode into our impartial comparison tool. We’ll display the broadband, phone and TV deals available where you live, and then you can use our search filters to narrow down the options and find the perfect package for your household. Finally, you sign up with your new provider online. They’ll contact your existing provider and take care of everything else for you (unless you're switching to or from Virgin Media).

The actual switch should be virtually seamless, and in the vast majority of cases it is. Your new broadband provider will send you all the stuff you need to get set up, like a new wireless router and/or TV set-top box.

The great thing about bundling your services i.e. getting two or more of your home communications services from the same provider, is that it can potentially make your life both easier AND cheaper. Certain bundles can mean savings of up to a few hundred pounds when compared with certain separate deals. Plus, you'll only have to deal with one supplier rather than getting two or three separate bills each month, and even worse, having to contact several different call centres if you have problems with your services.

However, think carefully before you bundle. If you don’t plan on using one of the services then unless having it is cheaper than not, it’s not worth getting.

No. You can continue using your current service to the day your new provider activates your connection.

With some providers, the only downtime you may experience is a couple of hours on the day the switch actually happens. However, you should be able to plan ahead if you provider has an order-tracking system.

Fibre optic broadband is much faster and much more reliable than broadband through the phone line, but it’s not essential for everyone. If you just want to browse the web, check email, Facebook, Twitter etc, you’ll be fine with standard broadband through the phone line.

However, if you stream a lot of video, download music, films and games, and other such activities, you will likely find a fibre connection hugely beneficial.

It’s also a boon for large households, especially ones with lots of gadgets like smartphones, tablets, and computers connected up most of the time. The more people using a connection, the slower it will be, so if you have a big family where lots of people want to connect to the web at the same time, for example, a fibre connection will ensure everyone can get a good experience.

Traffic management - also known as traffic shaping - is a technique used by broadband providers to prioritise, ration and even restrict how networks and connections are used by customers like you. This is done to ensure a smooth-running service, even when a lot of are people using the internet at the same time.

Think of broadband as a motorway. When the ‘motorway’ gets congested, traffic management is like a priority lane that keeps certain types of traffic moving. The kind of traffic that’s prioritised differs from provider to provider, but in general things like streaming video content - watching EastEnders on BBC iPlayer, for example - are given right of way to keep it from buffering or cutting out.

Traffic that doesn’t necessarily need to get anywhere quickly, like downloading movies and music, is usually kept to the regular lanes during peak times - rush hour if you will - as is light traffic like emails, which can get to its destination without needing a lot of space on the road, kind of like a motorbike.

These days, most major broadband providers do not practise traffic management. Still, always check out your chosen provider's policy before taking out a plan with them, just in case it'll affect you.

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Contains public sector information licensed under the Open Government Licence v3.0.