I am trying to simplify my tool bars.
I have followed system under help

Tools>Customize>Menu
Typed in CUSTOMIZE and hit enter

I have then dragged unwanted tool from toolbar this then turns into a standalone tool ( which can be closed)
I have also set level to beginner and unchecked Intermediate and
advanced.
All with no avail
The tools I am trying to disable or remove are the zoom, namely Dynamic, In, Out,
Any thought please

Sorry we cannot reproduce your problem. As said before, be sure that you have the "Toolbars" tab open while you drag icons from the toolbar into the draw area for removal. This places the progeCAD toolbar interface into "edit" mode as shown below:

Be sure that the icon displays a small black "X" on it as you are dragging it off the toolbar - as shown above (see the cursor in the image).

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