Diane said she did not rate her overall experience with this business higher, because they forgot to perform a very important service, and oil change. She had to return to them to change the oil, which was inconvenient. Diane is always completely satisfied with her service advisor, she's pleased they're open on Saturdays for service, and she's happy this business takes American Express. This business could serve her better by not forgetting to put the next oil change sticker on her vehicle, which they forgot to do on her most recent service visit. She mentioned they've forgotten to put the oil sticker mileage on her vehicle on other visits too.

Category:
Service

Service Date:
07/06/2011

Review Created:
07/13/2011

This review was collected via phone interview by Customer Research Inc.