New strategies for dealing with change, difficult people and difficult situations

How to get the magic back after employees fall into a rut

How to conduct a killer interview

How to speak, write and listen like a leader

And much more

Sharpen your skills with fresh, new insights and innovative tools! As a manager or supervisor, you never know what new challenges each day will bring. You have to counsel employees, manage conflicts, deal with problem workers, delegate assignments and much more. This exciting conference puts your professional development at the forefront with field-proven strategies and techniques in core areas absolutely essential to your success, including how to build high-performance teams, how to inspire and motivate people, how to be a more powerful leader, and much, much more.

Our conference is set up in a convenient track format with 10 exciting sessions to choose from. Attend one track from start to finish, or mix and match the sessions to customize the conference to your own particular needs.

Agenda:

TRACK ONE: How to Inspire People to Do Their Best

SESSION 1: The best of 1,001 ways to spark passion in your employees

How to inspire people to go the extra mile

How to make sure your team gets the kudos it deserves

How to bring people together and build team spirit

“Jamming”—a supremely efficient way to run a meeting

One eye-opening reason to make sure you are practicing favoritism

SESSION 2: When employees fall into a rut ... how to get the magic back

The symptoms of on-the-job boredom—deciding when it becomes your problem

One important thing employees in a rut need that you can easily give them

The first step toward getting a burned-out employee back on track

Identifying new tasks and challenges so employees fall in love with their jobs all over again

Cross-training—how it can inject fresh energy into daily job performance

SESSION 3: Delegation skills that will help you accomplish more in less time

What makes a good delegator

A simple method guaranteed to stop reverse delegation

Empowerment by delegation ... as easy as 1-2-3

How to set employees free to perform without losing control

The 3 most common problems you’ll encounter when delegating and how to break through them

SESSION 4: Turn conflict into opportunity

The 6-step approach to win-win conflict resolution

8 critical mistakes successful conflict managers never make

How to quickly de-escalate an emotional confrontation with an employee, boss or co-worker

Expressing yourself without accusation, hostility or sarcasm

Accepting responsibility for your anger: You become angry, no one makes you angry

How to address a chronic disagreement and arrive at a mutually acceptable action plan for resolution

SESSION 5: How to handle difficult employees and bad attitudes with ease

NO EVENTS SHOWING IN YOUR AREA? We can bring this training to you! We can tailor this (or any) program to meet your organization’s exact needs. Call one of our training consultants today at 1-800-344-4613 for more information!

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