NOTE: Space for this workshop is limited – REGISTRATION DEADLINE IS TUESDAY, FEBRUARY 26th

Presenter:

SUSAN MELLOTT, PH.D., RN, CPHQ, FNAHQ

Susan Mellott is well known in the field of healthcare quality as a consultant and educator. Dr. Mellott has authored numerous publications and is a nationally-recognized speaker. Susan is a Certified Professional in Healthcare Quality (CPHQ) and is also a Fellow of the National Association for Healthcare Quality. She currently serves on the Advisory Panel of the Healthcare Associated Infections (HAI) and Preventable Adverse Events (PAE) under the Texas Department of State Health Services. She is also a DNV Accreditation surveyor. Dr. Mellott has extensive experience with the survey process, especially with The Joint Commission standards and surveys. Dr. Mellott has focused on healthcare quality in multiple settings, including hospitals, long term care centers, home health settings, clinics, and networks. She has experience in decreasing costs, improving patient / customer satisfaction and quality, while involving teams from the facility, including physicians and administrative staff. Dr. Mellott also addresses groups around the country regarding performance and quality improvement in healthcare.

This two-day intensive didactic Workshop…

provides current, principle-based information for healthcare quality professionals seeking an integrated overview of the field, preparing for the Certified Professional in Healthcare Quality (CPHQ) Examination, or desiring continuing education.

Covers up-to-date field information and key CPHQ Exam Content Outline topic areas in a focused walk through The Healthcare Quality Handbook, the required text, including discussion of many Study Questions.

Continuing Education

This program is approved by the California Board of Registered Nursing, provider number CEP03370, for 16.8 contact hours and by the National Association for Healthcare Quality for CPHQs for 14 contact hours. Certificates of Attendance may be submitted for continuing education for all associations accepting healthcare quality content.

Parking

Self-parking (visitors) is available in the main parking lot in front of SVMC PrimeCare Ryan Ranch.

Disclaimer and Note: Attending the Workshop does not guarantee that you will pass the CPHQ Examination. The only Exam information available to the author/presenter is the same Content Outline provided in the CPHQ Candidate Handbook

Recording and Laptops: Individual recording of the Workshop is not permitted.

CPHQ Examination: For information, CLICK HERE to visit the National Association for Healthcare Quality (NAHQ). PLEASE NOTE: NAHQ is no longer affiliated with the California Association for Healthcare Quality (CAHQ).

CAHQ reserves the right to substitute faculty or rearrange the program due to unforeseen circumstances.