DynaSpy Review + Feedback & Discussion

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 2 people rated the prices offered by the store a score of 6.31
How long did it take for you to get a reply from customer service? - 240 hours on average experienced by 2 people
hour(s)

User-Submitted Reviews of DynaSpy & Testimonials

This camera is amazing. I bought their World's Smallest camera and I use it ALL the time! Originally, I bought one for myself a couple of months ago and fell in love with it. I feel like a spy every time I take a picture of that sleeping, snoring passenger on the bus. I had so much fun with it, I bought another one as a gift for my best friend. The shipping was fast and the quality of the camera (for its tinyness) was wonderful. I would definitely recommend this one for a friend.

Bad rap?

I wasn't even looking for Dynaspy reviews but I stumbled on this page and was pretty shocked. I'm a business owner and part time P.I. and I've been a Dynaspy customer for years and always got my stuff quickly. Any company doing any respectable volume will have a few complaints here and there. If you look at the dates they are all far apart and span a few years, I don't think 10 complaints is extraordinary. What's more, I'm sure many more people run online to post a bad review when an order is delayed or someone doesn't call you right back as you guys mention. I think it's much less common for someone to post a good review, exactly why I felt the need to write this. I would also look at a more reputable review site, on here anyone can post anything about anyone, including competitors!! Bottom line, you cant't please everyone, but they've always been knowledgeable and good prices. Well I'm going back to place my order which is why I was searching for Dynaspy anyway! LOL

Due to some recurring problems with vandalism, I needed some security equipment. Bill was the sales person who assured me that I was getting a good deal. Although I received the equipment in timely manner, I was not given the DVR shown on the site. They sent me a much cheaper one that turned out to be defective. Although at the time Kentec, their manufacturer, swore that this was a better dvr. The nice ppl who took money, suddenly turned curt and used profanity when I had problems. They stopped answering my calls when I wanted a refund. The wholesaler they used, Kentec,also ignored my calls, and became irate with my requests for assistance with the repeatedly defective product. Then, they tried to send me another cheaper, model, than the $499, I paid. They also charged me $25/100ft cord, and would not take them back when I found out they were too long, and claimed that the price for a 50foot and 100ft cord were both $25 a piece. They also charged me separately for each camera, I believe $139/camera. I had to exchange emails for several months with the owner,Dan, and withstand several verbally abusive phone calls before they would give me a refund. I will never purchase anything from them again.

SCAMMERS

"THIS COMPANY SUCKS AND ARE JUST SCAM ARTISTS....DON'T THROW YOUR MONEY AWAY!! I ordered the Micro PI Spy Camstick PRO Recorder with Audio. Order ID #73131 in August 2013, A few days later it arrived. it would not charge and I tried it on a Laptop, Netbook, and a desktop computer and none of them charged the device. I called the company and got my RMA# and sent the product back. On September 18th I called the company and spoke to Andy who said that they had gotten a bad shipment and were waiting on a new shipment from manufacturer and it should be there that week. I waited and waited...On October 22 I called again and spoke to Dan (who I believe is the owner)he said they should be receiving a shipment within the week. And so I waited some more.....On December 2nd I began calling both the Florida and New York locations with no answer from either one. I still call weekly, have left many messages, have even tried their websites contact form...still NO RESPONSE nor has my payment been credited back to my card. I have filed a complaint with the BBB. next is the Division of Consumer Services and the Attorney General!! I RATE THIS COMPANY -10"

What customer service?

Waited a week and a half for an explanation as to why we had not received a DVR Car camera with display. After many many phone calls from our end, DynaScam still has not returned a phone call or sent an email explaining their inability to deliver what was sold. Ground shipping as the only option, and recurring vandalism as the reason to buy one of the websites products, we have been billed and given Zero explanation. We will never buy another product from them. The number of times they promised to call back within the hour.......is countless.

I wasn't even looking for Dynaspy reviews but I stumbled on this page and was pretty shocked. I've been a customer of theirs for years and always got my stuff quickly. Any company you look up will have a few complaints here and there if they've done any volume of business. What's more, I'm sure many more people run online to post a bad review when an order is delayed or someone doesn't call you right back as you guys mention. I think it's much less common for someone to post a good review, exactly why I felt the need to write this. Bottom line, you cant't please everyone, but they've always been knowedgable and good prices. I'm going back to place my order which is why I was searching for Dynaspy anyway! LOL

by Ronnie • 6 years ago

27 out of 49 people said 'YES'

136390

Posted by Joe (7 years ago)

Why don't you discount the fake reviews???

I am leaving a rating of "1" because I ordered two weeks ago and haven't heard a thing from them. Of course they use a NY address to make it look like everything is in stock, right here in the US. My problem with your site is that the person (who was posing as multiple reviewers) who left the "5" ratings was obviously a "pumper" who was working Dynaspy. Probably the owner of that p.o.s. company. So why do you count those ratings into the overall average?

They DO have a store in NY because I purchased from them in-store and they even gave me a 10% discount. I had no idea how to use the camera and they helped me over the phone. Maybe there was a problem for you but that doesn't mean you should be saying false accusations on them that they don't have a store when they do!

by FDR • 5 years ago

27 out of 49 people said 'YES'

126400

Posted by Eric (4 years ago)

TimeGuard order, Never Again. BAD Company.....

I ordered from them and i am still waiting for the equipment and still waiting on replies from emails and i haven't been able to get in contact with anyone by phone. I take that back, 1 of the 50 times i called a man answered and didn't speak english. That is just freaking great!!! This has got to be the worst company i have ever had to deal with. Where is my equipment? You billed my card and you didn't deliver. I will be reporting them to the BBB. And they have a 800 number for the customer service they are suppose to have, That Is a joke. What service. This website is a scam and i have already contacted the attorny generals office. I hope they feel the heat soon.. I will be also be contacting my credit card company and telling them i got scammed. hopefully i can get my money back. If i could rate them in the negative i would.. my rating is a -10. this company gives good online companies a bad rap. Oh and DYNASPY, GO To Hell!!!

Selling junk, false advertising, poor communication

I ordered, and paid for their DS-503STD 5.8GHz wireless spy camera. It took several phone calls, including calls that were not returned and the same with emails to get the camera and extra attachments that I PAID for. The advertisement says that the camera will broadcast a minimum of 200' through walls, at the MOST I could get 15, through a stucco wall. I ordered two of the 18hr triple 9V clips, I received none, I ordered a/c adapters for both the camera and receiver, I received two of the same adapters only one of which I could use. From start to finish an extremely bad transaction. I can't believe people like this stay in business. I'm sending their poorly advertised equipment back, AND I WILL receive a refund in a VERY timely manner. DO NOT BUY FROM THIS COMPANY!!!!

Bought: DS-503STD

Order Date: 2013-07-24

Date Received: 2013-08-24

Pros:

None

Cons:

No where near

ABSOLUTELY no where near the quality advertised. Slow to ship

poor communication. They're selling over rated junk at inflated prices. I should've read more reviews before I spent my money

Dishonest Business Practices

This is a fraudulent company. For those who have had a good experience, if they are genuine customers, well great for you. They deserve a minus rating. I purchase a spy cam from Dynaspy for $79, it arrived and did not work at all. I returned the item since APril 2013, and am yet to receive a refund. I reported them to the BBB and they had the nerve to tell BBB that they never received the returned item. Please people, report them to BBB, they need to be out of business instead of defrauding customers.

Ripped Off

I ordered a spy clock (Order #73513) on Feb. 28, 2014 and as of June 05, 2014 HAVE NOT RECEIVED IT, BUT MY CREDIT CARD WAS CHARGED $199.98. I called dynaspy over 40 times and left voices, and emailed dynaspy over 60 times requesting my order be cancelled and asked for a full refund.

DYNASPY DID NOT RESPOND. I filed a complaint with the Better Business Bureau. The BBB said dynaspy didn't respond. I also filed a complaint with the Florida Attorney General and they are still waiting for dynaspy's response.

Worst, most untrusted business I have ever dealt with, and was cheated out of $200.

Caught myself a cheater!

I've been suspecting my husband of cheating for a few months since he took this new job and has his new "secretary" around all the time. I put a GPS tracker on the car and was able to see him going to other places besides work. It turned out it wasn't the secretary but someone else that I never met or saw prior. I wanted a camera for the car but the GPS tracker was even better.

Obvious pumping

I've been shopping around for some less obvious cams, and I happened to notice something in one of their weekly sales Keith | 11/10/2011 Two words: KEYCHAIN DVR !!!!@ This is... ------------------ Followed by ------------------ Matthew | 05/26/2011 I agree with you, Keith!! I bought a keychain spy.... Note the dates and times the reviews were submitted Don't believe any of the reviews on their site, blatant, obvious pumping. Stick to purchasing off of amazon for a quarter of the price. When they say 'made in America' they mean the company, their goods still come from China. Sure it's still a crap shoot with these things, high chance of getting defective, but it's better to spend 20$ for a broken item them 100$ for a broken item.

Great experience shopping here

First off, I must say that these gadgets are incredible. I got this spy camera pen and it is really cool for impromptu office records. I work for an insurance company and more than once have been sexually harassed. Now I'm ready to collect evidence and wage war!!

The pen writes just like a real one. You unscrew it at the middle to reveal the USB plug. Plug it into the computer and the files pop up in a window. Couldn't be easier. I highly recommend one of these because you never know when you're going to need it!!

Awesome place to shop

I visited their spy shop in fort lauderdale while I was on vacation. I never in a million years would imagine the things they hide cameras in these days. I definitely am more paranoid now but I guess that's a good thing sort of. Cool place though with some amazing gadgets. Go check it out if you're in the neighborhood.

I have bought two cameras from these guys at two differant times. The first one didn't work and I sent it back and upgraded for a better camera. I still haven't gotten my money ack for the first camera and it has been two months. He (Daniel Lacono, the only employ of this "company". It's funny because when you call sales you get Daniel and when you call Tech support you get Daniel but when you ask for the manager or owner you get he isn't here) then proceeded to send me software with the second camera that I didn't even need and won't refund my money for it. This company is unreliable and misleading, save yourself the trouble and buy from a more reputable camera company.

Great customer service

I bought a spy cam that I really didn't understand but I was able to call and Dynaspy helped me using it. I was able to capture a thief in the first day using it. The alarm clock hidden camera is perfect because it looks like it belongs on my desk and doesn't raise suspicion.

Truly awesome store!!

I went to Dyna spy store to get a gift for my son's birthday but wow I was impressed by all the cool stuff in there! He was thrilled when he opened it and made his day. I suggest anyone to stop in if you're in the neighborhood and look at their spy gear.

Reviews on their own web site don't jive!

Found this web site after distrusting posts on their site.

They mis-dated some of their 'positive' posts, where on 5/26/2011, Matthew posted a positive review in response to Keith's 11/10/2011 review. Hmmmm. I had to read it multiple times to make sure it wasn't me.

Pros:

None to give

Cons:

Site seems to provide false information. Found many other negative posts. Be cautious.

Poor customer service

Placed order a few weeks ago and its still in processing. Submitted ticket asking for an update..no response. I may still get the product...some day...when ever they feel like sending it. They had no problem charging me right away though. Web site shows everything is in stock. Don't believe it. Don't count on your order coming in on time if you place an order with them.

I placed an order awhile back and they have not responded and I have not recieved my products. Did you ever get yours?

by Tim • 6 years ago

12 out of 16 people said 'NO'

125830

Posted by Keith (9 years ago)

Two words: KEYCHAIN DVR !!!!@ This is the coolest spy camera ever! Move over James Bond! I just bought 1 from dynaspy.com and I can't put it down. Check it out they have videos and stuff so u can see how good the video is. Awesome spy camera for anyone to own... Already ordered 2 more as gifts for my nephews!

I agree with you, Keith!! I bought a keychain spy camera dvr from another company but it didn't work..they sent a replacement and that one was only half the resolution!! Dynaspy has the best ones that I have seen with REAL 640x480...AND I got it the day after I order it! I definitely recommend www.dynaspy.com for your spy camera needs!!!!

I do not know

I do not know why rating of dynaspy is down here - It might be competitors intention to degrade dynaspy product. My name is Fiona Mack Manager purchase of New york Refinery of edible oil and i bought 39 items from dynaspy.com My address is 16 W 46th St # 12, New York, NY 10036 I high recommend to people to buy products from dynaspy

DynaSpy site is a fraud. I would not suggest buying anything from them. I bought a wireless spy camera which didn't perform as promised. I returned it. It been over a year now and still no money back. Impossible to contact them. They even closed my account, so I am unable to access them through it.

Very poor customer service. I submitted an order and over 2 weeks passed with no activity. I sent in an email requesting information with no response. I called sales and was told the Tsunami in Japan caused a delay in shipping. Hard to believe since my order was submitted two weeks before the earthquake. And, no updates regarding "back order" or anyting on the invoice. When I said I wanted to cancel my order--miraculously the sales rep "found" a warehouse stock for the item. I doubt they'll ever really ship it, but the story is not over yet.

Their $129 DS-503MICRO "smallest" 5.8Ghz cam is utter garbage. Find it elsewhere as the CM205 for ~$39. Dyna says it's color, IT'S BLACK AND WHITE (which the other sellers are honest about). Dyna says range is 300' in the clear, i couldn't get 10' until adding my own 6 inch antenna. Dyna says the FOV is 72, the product's box says 54. Dyna's power supply info is ALL wrong. 50+ dead pixels. UTTER GARBAGE! Just another distributor of alibaba or chinavision novelty items.

Daniel said he wouldn't ship a camera that he described on his website as "wireless" even though it wasn't. He shipped the camera anyway, didn't refund me, then refused the package when I shipped it back (I should have refused it when it came, rather than ship it back). I'm disputing the charge with PNC and should win because I contacted them early and have all my tracking numbers, but its just incredible how he is abusing the system to try and take my money. (Order X7819, PA, USA)

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