Mohammed sets up Higher Committee for Dubai Smart City

His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President
and Prime Minister of the UAE and Ruler of Dubai, has tasked Sheikh
Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince to oversee the
implementation of the Dubai Smart City project.
He also ordered the setting up of a Higher Committee for the
implementation of the Dubai Smart City project to be chaired by Mohammed
bin Abdullah Al Gergawi, head of the Sheikh Mohammed Executive Office.
The committee will include nine other members representing the public and private sectors.
Sheikh Hamdan said that "Dubai is currently experiencing huge urban
development associated with high ambitions and opportunities for future
and welfare.
“The current generation of youth are lucky to be at the centre of
such a transformation and development to efficiently and actively
contribute to the process of building a better future."
The Dubai Crown Prince stressed Sheikh Mohammed’s keenness on empowering emiratis, especially the youth.

Sheikh Hamdan underlined that the implementation of the Dubai Smart City
project will be unique in its nature given the largest partnership of
its kind between Dubai’s public and private sectors.
The Higher Committee board chaired by Gergawi, includes Sami Dahen Al
Qamzi, Director General of Dubai’s Department of Economic Development,
Major General Khamis Mattar Al Mazeina, Acting Chief of Dubai Police,
Ahmad bin Humaidan, Director General of Dubai eGovernment, Helal Saeed
Al Merri, Director General of Dubai’s Department of Tourism and Commerce
Marketing, Abdullah Abdul Rahman Al Sheibani, Secretary General of
Dubai Executive Council, Ahmad bin Bayat, Chairman of du, Awad bin Hader
Al Muhairi, Ahmad Julfar, CEO of etisalat, and Dr Amina Al Rostamani,
Group CEO of Tecom Investments.Race against time
His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President
and Prime Minister of the UAE and Ruler of Dubai, has said that Dubai is
in a race against time to get to what is needed to become a smart city,
to make people happy, provide them with an easy life, aid communication
with each other and enable government agencies to facilitate processes
and reduce the burden of movement between government departments for
service.

Sheikh Mohammed made his remarks during a tour of Gitex Technology Week
which was inaugurated by him on Sunday at the Dubai World Trade Centre.

Sheikh Mohammed said, "Dubai is in transition to a fully smart city,”
expressing his confidence in the imminent transformation of the UAE to a
smart country in the foreseeable future, to provide maximum facilities
to citizens and residents of the country.Dubai Smart City launched
Sheikh Mohammed in Rashid has announced the launch of a new project to transform Dubai into a smart city.

On his Twitter page, Sheikh Mohammed said: “We have launched a new
project to transform Dubai into a smart city. Education, healthcare and
general security will be managed via smart systems.”

“The project aims to provide all Dubai residents with high speed
internet in public places and ‘live’ services and information,” Sheikh
Mohammed said.

He added that through the new project "We aim to harness the technology
so as to better living conditions and new form of development," noting
that the fibre optic network and high-speed wireless internet will form
the backbone of a new life in the city of Dubai.

Sheikh Mohammed underlined that the project intends to extend better
services to children, youth, businesspersons and tourists to avail a new
form of quality life to all, adding that the modern cities require new
tools and innovations.

The Smart City project will enable public to transact with public
departments using the smart phones any time, any day of the year.Immediate implementation

Sheikh Hamdan bin Mohammed said the directives by Sheikh Mohammed called
for immediate implementation of the project to complement the smart
government project.

He noted that the population would be core of the current project
through the provision of advanced infrastructure and the fibre optic
network and high-speed wireless internet.

The Dubai Crown Prince said all the initiatives launched by Sheikh
Mohammed over the last 10 years regarding the technology and the
internet, ushered in different services and new form of life in Dubai.

He added that Dubai will become one of the biggest world laboratories for interactive and government applications.

The new project will also provide new information on weather, traffic,
transport, health and education smart services, as well as entertainment
and tourist services such as aviation services, restaurants and others.mDubai App launched at Gitex
Under the slogan ‘Together for your Happiness’, Dubai Smart
Government (DSG) is participating with an array of distinguished
activities and smartphone applications to be announced for the first
time at the 33rd edition of Gitex Technology Week 2013 which opens today
at Dubai International Convention and Exhibition Centre and continue
until October 24.
DSG's participation is aimed at familiarising the public, business
sector, visitors, government entities and concerned people with the new
eServices and smart applications provided by DSG directly on its stand.
DSG is also offering for the first time activities through its social
networking sites of Twitter and Instagram including contests for the
public for which valuable prizes have been allocated.
Ahmad bin Humaidan, Director General of Dubai Smart Government (DSG),
said, "This year's edition of Gitex is distinguished for the excellent
array of smartphone applications, which come in line with the smart
government initiative launched by His Highness Sheikh Mohammed bin
Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and
Ruler of Dubai and in implementation of the directives of Sheikh Hamdan
bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman
of Dubai Executive Council, for prompt shift to smart government."

Visit the stand
He added: "Visitors of our 2,700 plus square metre stand at the
Sheikh Saeed Hall 3 will have a valuable chance to be familiar with the
latest unprecedented smartphone services and applications, which our
working teams have diligently implemented as soon as transformation to
smart government has been announced.
“These services and applications will contribute to changing Dubai
into an integrated, knowledge-based city in the 21st century based on
our belief that we should achieve results that will comply with the
leadership's aspirations and hopes to ease the life of people and make
them happy."
He pointed out that DSG is enhancing these achievements with
awareness and media campaigns to raise the adoption rate of electronic
and smart services and render them the first choice of the public with
the aim of saving their time and effort.
The DSG stand will witness the launch of a range of new smart
applications and initiatives including the mobile gateway app mDubai.

mDubai
This free app is the most comprehensive for communicating with Dubai
government departments and entities for real-time news and activities
and contact details. It can be accessed under mDubai from App Store for
iPhone users.
The app offers several features including: Viewing the most used
eServices; accessing location maps of more than 1,600 locations of
important service providers in Dubai such as pharmacies, hospitals,
schools, police stations, shopping malls, tourist areas, clinics, public
parks, banks and submitting feedback and complaints.
Users can receive notifications of interesting news happening in Dubai and search for any government service under ‘How To’.

mPay app
This is a free app that can be accessed under mPay from App Store for
iPhone users and from Google Play Store for Android users. Four
government and semi-government entities; namely, Dubai Police, Dubai
Electricity and Water Authority (Dewa), Roads and Transport Authority
(RTA) and Etisalat are on the app, which allows five most used
government services to be implemented in one step.
These include paying Dewa bills, topping up Salik and Nol cards,
paying traffic fines and settling subscription bills in any or all of 5
Etisalat services at the customer's discretion, these being the GSM
bill, broadband Internet bill, e-Vision bill, dial-up Internet bill and
landline phone bill.

HR self-service app
This app available on Apple and Android devices provides easy and
prompt services for all staff of the departments of human resources,
allowing them to inquire about their job data and submit their requests
to accomplish a set of personal requirements related to human resources,
such as providing requests for a certificate, leave, and salary
details, or making inquiries about human resources, job evaluation,
salary changes, ticket details, and changes of the PIN.
The app also provides a comprehensive and smart attendance calendar
and is regarded as a means to keep abreast of the news of colleagues and
work team members.

Suggestions and Complaints app

This app enables customers residing inside or outside the emirate to
provide their comments, suggestions, and complaints about the services
provided to them by Dubai government entities without any barriers and
with the possibility to track their complaints.

MyID
MyID, the first stage of which will be launched during Gitex,
provides a unified and secure electronic identity that allows customers
to access all electronic and smart services provided by Dubai government
entities on smartphones or the Internet through single sign-on access,
using the Emirates ID card.
This unified access to Dubai government eliminates the need for
registering in each government entity separately by optimising the
feature of the national ID card, this being the official document for
verifying the identities of individuals.

iProc Mobile App
This app allows users at government entities to request materials from stores using Apple and Android smart phones.
It helps users in selecting the stores they want to request items from,
adding frequently used items to Favorites List for later quick selection
and submitting requisitions for management approval.

GRP gateway
This gateway has been designed to provide GRP users at Dubai
government entities with easy and fast access to all the services
related to these systems in one place. Through this gateway, users can
view the government entities participating in the systems and the
training services available in PDF format on videos that users can
process at any time and can also download and store as a reference for
use in self-training.
The gateway allows users to submit applications for support services
for GRP systems, join GRPS debate forum and view business intelligence
reports.

Business Intelligence
This is a set of methodologies, processes and technologies that
transform raw data into meaningful and useful information for business
purposes to help decision-makers at government entities take better
decisions.
This system to be announced during Gitex will be applicable to all
government departments and entities using GRP systems and eServices. It
incorporates performance indices and reports on finance systems, asset
management, supply chain systems, HR systems, payroll systems and
eServices systems.

More than 35 presentations and lectures will be given on the DSG stand
over the 5 days of the exhibition. These presentations and lectures will
throw light on the DSG methodology in providing shared electronic and
smart services, which include the latest smartphone applications, GRP
systems, messaging and collaboration services and government information
network. DSG has allocated around 100 smart devices for the visitors of
its stand who will take part in surveys on its services.

To allow a chance for those interested in tracking the activities of the
stand and getting familiar with the latest eServices and smartphone
applications to be unveiled during the days of the event, DSG hereby
invites the public to watch its daily TV programme dubai.ae on Sama
Dubai channel transmitted live at 8:40pm.

DSG has also allocated a website on gite.dubai.ae, which includes adequate information on the stand and its activities.
The media team of the smart government will publish its activities and
news of the stand successively on the social networking sites of
Facebook on dubaismartgovernment, Twitter on @SmartGov_Dubai and
Instagram on dubaismartgov.

Dubai Smart Government is a pioneering initiative in the region to
provide government online services across the spectrum of corporate and
community life in the emirate. Dubai Smart Government officially directs
and supervises the implementation of the process of e-Transformation in
over 30 government entities and is one of the world's only governments
to have established an official eGovernment branch in the capacity of an
independent department.Dubai Silicon Oasis Authority launches five mobile applications

Dubai Silicon Oasis Authority, the regulatory body for Dubai Silicon
Oasis integrated free zone technology park, on Sunday announced that it
has finalised developing five smart mobile services applications
launched during Gitex Technology Week 2013 as part of the smart
m-Government initiative of His Highness Sheikh Mohammed bin Rashid Al
Maktoum, Vice President and Prime Minister of the UAE and Ruler of
Dubai.

The new applications, developed in-house, have been enabled to provide
all m-Government services to DSOA customers on their smart devices. DSO
tenants will be able to apply for various online documents through these
applications. The entire process, which can be completed online, will
issue an e-certificate with an automatically generated intelligent quick
response, or QR code that is accessible by external government agencies
through DSO’s website for further verification.

Dr. Mohammad Al Zaroouni, Vice Chairman and CEO at DSOA, said, "The new
mobile service will enhance our customer service offerings, allowing our
community members to use their smartphones or other devices to apply
for m-Government services, such as all types of visas, work permits,
cancelations, IT services and IT telephony amongst many others. In
short, the mobile services applications offer 91 government services
that DSO provides.

"Moreover, the new e-certification will allow our customers to benefit
from speedy services while reducing the man-hours of our staff. This
will additionally help us utilise the resources more effectively as we
generate over 100 certificates a day."

In parallel, DSO has upgraded its existing website that is now fully
responsive on mobility devices and features an interface that fits on
all smart devices.

On the sidelines of the launch of the applications, the DSO unveiled its
bi-monthly online magazine, currently available in the Apple Store.
Dubai Healthcare Authority displays IT initiatives at Gitex

Essa Al Maidoor, Director-General of the Dubai Health Authority, making a
statement on the occasion of Gitex Technology Week, has highlighted
that the DHA will soon be introducing several IT initiatives in line
with its move towards the implementation of "total information
technology" solutions in the health sector.

He said, "In line with the Smart Government initiative launched by His
Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime
Minister of the UAE and Ruler of Dubai, the DHA has chalked out a
roadmap towards total IT solutions that will significantly enhance not
only customer experience but also the manner in which healthcare is
delivered and managed. Our plan includes the use of IT services, every
step of the way."

Al Maidoor said that incorporating smart IT services is the "need of the
hour", given how technologically aware customers are. He said that
smart services will help provide high levels of customer satisfaction
which are at the heart of the Dubai Health Strategy 2013-2025.

Ahmed Al Omari, Acting head of Information Technology at the DHA said,
"DHA has several useful applications that can be downloaded using a
smartphone, and that the apps are compatible with all platforms. He said
that the authority has added several new features to the existing apps
to further enhance customer experience.

Among the several initiatives are apps that allow customers to view
prescriptions and get prescription alerts. The apps also provide details
about healthcare packages available to the public, including women’s
health, smoking packages and diabetes packages. Parents can even
synchronise their children's vaccination schedules to get timely alerts.Dubai Customs showcases transformation into a fully smart department

Dubai Customs is presenting its transformation into the first 100 per
cent smart department at Gitex 2013, after launching a package of smart
services early in October.

Within the framework of a comprehensive development process, Dubai
Customs made all necessary changes, not only to offer exclusive services
to mobile users, but also to make all the necessary changes to receive
requests for services from customers on a 24/7 basis, and deliver those
services promptly.

For these purposes, a smart follow-up system was internally developed to
allow concerned employees to receive customer requests on their smart
phones and process them immediately. All services offered by Dubai
Customs are now available for smart phone users and are aligned with the
new system.

Using smart display technologies, visitors at Gitex are introduced to
the achievements of Dubai Customs, and a separate pavilion in a special
location has been set up for Dubai Customs to display the smart
government services via these technologies. Dubai Customs also has a
platform within the Dubai Smart Government’s pavilion inside the
showrooms.Dewa showcases latest smart services

Dubai Electricity and Water Authority (Dewa)’s stand at GITEX 2013 is
displaying its latest smart services as part of the ‘Smart Government’
initiative adopted by the Government of Dubai.

DEWA also announced the launch of its new smartphone and tablet
application, which features new services and features such as moving in
or out, requests for final settlements, requests for temporary
connections for weddings and events, water and electricity distribution
locations services, and quotes from His Highness Sheikh Mohammed bin
Rashid Al Maktoum, Vice President and Prime Minister of the UAE and
Ruler of Dubai, in his memoirs ‘Flashes of Thoughts’ and ‘My Vision,’
whose wise words are a benchmark for Dewa.

The application will also include links to Sheikh Mohammed’s official
website, Facebook, Twitter, and Instagram. Dewa also presented the
latest application for the Samsung Galaxy Gear Smart Watch, Smart Cars,
and the new ‘Ouya’ gaming console, making it the first government
organisation to launch an application that also works on a home gaming
console.

The new range of services allows customers to complete their
transactions, pay their bills, follows the latest news from Dewa, as
well as many other services, in the convenience of their own homes.

“Dewa is providing an opportunity for its customers to test the new
applications at our stand during Gitex,” said Saeed Mohammed Al Tayer,
MD and CEO of Dewa.

“Dewa will showcase its latest applications that run on most smart
phones and devices at its ‘smart’ stand at Gitex 2013. Dewa’s customers
and visitors can try the new applications, which have been developed to
include new features, such as locating the nearest service centres,
using the highly sought-after Augmented Reality technology, the monthly
bill viewing plan, in addition to 150 new features,” said Marwan bin
Haider, Vice President of IT and CIO of DEWA.

Dewa has also announced a grand draw which offers customers the
opportunity to win a smart and environmentally-friendly car. To
participate, customers must complete their transactions using Dewa’s
e-services at www.dewa.gov.ae, using the smart services for their
electricity and water bills (ePay), or via their smartphones through
mPay.

Customers will also be eligible to enter the competition upon requesting
for their final invoice (Move-Out), Driver Service (Move-In), or
activate the automatic payment feature. DEWA’s automatic payment feature
is designed to equip dealers to qualify for the draw by requesting a
three-month consecutive payment, from October to December 2013.

Dewa’s services are part of the Dubai Smart Government stand (S2-B21) at Gitex.Ministry of Labour activates ID card for digital signature

The UAE Ministry of Labour has announced that it is showcasing its
project aimed at adopting the ID card issued by the Emirates Identity
Authority for digital signature during Gitex 2013 where the ministry is
participating with a stand within the federal government booth.

The ministry said that the project comes within the framework of its
cooperation with Emirates ID. It allows MOL’s customers to use their ID
card to complete applications, replacing the e-signature currently used
through the ministry’s systems.

It is also planning to announce a number of new projects including the
Smart Inspection System, that will ensure quick and precise inspection
of registered companies. "This will be done through benefiting from the
data and information embedded in the smart chip of the ID card that
allows verification of cardholder identities by matching their
fingerprints with the ones saved on the e-chip," the ministry said on
its website.Abu Dhabi e-Govt showcases advanced e-services

Gitex 2013 witnessed on Sunday the combined participation from 12 Abu
Dhabi entities under the Abu Dhabi e-Government umbrella. The stand is
hosted by Abu Dhabi Systems and Information Centre (ADSIC), the
government entity in charge of Abu Dhabi’s ICT agenda, and showcases the
emirate’s futuristic e-services and initiatives.

Rashed Lahej Al Mansoori, Director General at ADSIC said, “Our
participation under a single umbrella is a result of Abu Dhabi
government’s commitment to integrate on all levels in order to improve
the quality of how we interact with our citizens, residents and
businesses. Gitex is the region’s leading IT event and therefore, is an
ideal platform for us to display as well as promote Abu Dhabi
e-government to visitors at the stand.”

The inaugural day of Abu Dhabi e-Government’s participation at Gitex was
marked by visits from government officials and important dignitaries
including Dr. Humaid Mohammad Obaid Al Qutami, the UAE Minister of
Education, who learnt about the diverse initiatives and e-services
developed by Abu Dhabi e-Government.

In addition to the benefits of CityGuard mobile app as a means to use
technology to encourage public participation proactively, Al Mazrouei
outlined other interactive user-friendly channels developed to engage
with the emirate’s residents, business and visitors electronically.

Jobs Abu Dhabi portal (JAD) is Abu Dhabi’s leading job search engine and
portal that can be used by jobseekers around the world to connect with
employers from the emirate’s government and private sectors, while Abu
Dhabi Government Contact Centre – 800 555, launched in 2008 allows easy
access to government-related information 24 hours and seven days a week.

Participating at the Abu Dhabi e-Government pavilion this year, Abu
Dhabi Department of Economic Development (ADDED) demonstrates its Abu
Dhabi Business Centre e-linkages online initiative. The Abu Dhabi
Business Centre allows business people and investors to electronically
issue or renew commercial licenses from the various governmental
entities which the ADDED is currently linked to.

The electronic transition is considered to be a great time saver and is
aimed to help businesses and investors seeking to obtain commercial
licenses. ADDED is also demonstrating its e-inspection initiative,
developed to enable inspectors to enter all the required data during
their inspection onto their iPad, in real time, to finalise the
licensing.

Abu Dhabi Education Council (ADEC), a participant at the stand,
showcases this year its electronic Student Information System ‘eSIS’
that archives all information related to students in both public and
private schools across the Emirate of Abu Dhabi.

The system is linked with students’ Emirates ID and records information
of students from the very beginning and enables parents to follow up on
various issues pertaining to their children such as health conditions,
attendance, behaviour, academic performance and bus routes.

Also showcased at the event, ADEC’s Schools Master Plan is a program
developed to identify the demand and supply gaps in public and private
schools in the Emirate of Abu Dhabi. It represents a 10 year students
forecast in line with the UAE national and expatriate population growth
across different regions in the Emirate. It provides a road map to build
new public and private schools coherent to the foreseeable demand
ensuring a sustainable development in the education sector.

The Schools Master Plan is a tool for policy makers to develop
strategies and plans in public schools development, and creating
potential opportunities in the private education sector.

Demonstrating its mapping system, Al Ain Municipality showcases its
Mobile LiDAR Mapping System at the Abu Dhabi e-Government stand. The
system is a cost-effective means for survey which updates spatial data
for the Eastern Region of Abu Dhabi Emirate. It provides high quality
services to all municipality departments including Town Planning and
survey and Road and Infrastructure Sectors.

The Ministry of Health of the UAE will be demonstrating an innovative
new service at Gitex Technology Week that is designed to improve medical
services to citizens.

At the Ministry of Health stand, visitors can experience healthcare
professionals demonstrating how advanced Unified Communications and
Collaboration, in combination with Mobile Communications, are envisaged
to be used for remote medical consultations, diagnostics and e-Care. The
new methods are part of the federal government’s strategy to make
e-Services available for all citizens at any location.

The e-Service will be supported by agents at a central medical call
centre that will be the initial contact point with citizens calling in.
At Gitex this process will be demonstrated with a patient calling in
from a portable device, an agent opening up audio and video channels,
and a medical specialist following up with a video conferencing
consultation.

Ali Al Ajami, Director of Information Technology in the Ministry of
Health, said, "These new solutions will improve the quality of medical
care tremendously, lowering the threshold for many citizens in seeking
medical care and advice. Tele-consultations can reduce the number of
doctor visits and hospital stays, and will also stimulate early
diagnosis. All of which help to reduce costs and improve quality of
care".Etisalat announces record energy savings for HCT

Etisalat on Monday announced at Gitex record savings on its Emirates
Energy Star (EES) programme for its customer, Higher Colleges of
Technology.

The Higher Colleges of Technology recorded a saving of 2,431 tonnes of
CO2 in four months since implementation, resulting in energy savings of
4,120Mwh to September 2013.

HCT was the first educational institution to implement the EES programme
in six of its colleges, including Abu Dhabi Women’s College, Al Ain
Men’s College, Al Ain Women’s College, Dubai Men’s College, Dubai
Women’s College and Khalifa City Campus.

The Emirates Energy Star programme, launched in partnership with Pacific
Controls two years ago, has already registered energy savings of 43.8m
Kwh.

Many buildings in the U.A.E., particularly older office facilities, are
extremely energy inefficient and contribute heavily to the country's
carbon footprint. The Emirates Energy Star programme involves
retrofitting such existing buildings with machine-to-machine (M2M)
sensors and Managed Energy Monitoring Services to help reduce energy
consumption and the overall carbon footprint of the UAE.. So far,
Etisalat has helped save 5,588 trees by helping enterprises eliminate
more than 26,025 tonnes of unnecessary CO2 emissions solely through 24/7
monitoring, streamlining and reducing energy usage of heating,
ventilation, and air conditioning (HVAC) equipment in the facilities.

The EES programme aims to reduce 20 per cent energy consumed and 20 per
cent of the carbon footprint of buildings under its purview by 2015. The
programme is close to achieving this much before the deadline as it has
already registered 17 per cent average energy savings across all its
facilities.

"Our early investment in machine-to-machine (M2M) technology has helped
reap rich dividends for the country and the sector. The Emirates Energy
Star programme is one of our initial M2M deployments and its early
success is a clear indicator that we are moving in the right direction,"
said Saleh Al Abdooli, Chief Executive Officer, Etisalat.

"The successful partnership with HCT will help us work in line with the
strategic objectives of harnessing the immense potential of this
technology to enable smart government and create a smarter ecosystem,"
he continued.

Dr. Tayeb A. Kamali, Vice Chancellor, Higher Colleges of Technology,
said, "Joining hands with an integrated solutions provider like Etisalat
will help us take the next step in contributing towards the development
of a sustainable future. As the first educational institution to adopt
the EES programme, we hope that our decision to adopt the EES program
will serve as an inspiration internally and externally - to our students
and other institutions - to understand how they can make a difference."

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