- Delivery will take place within 5 calendar days of the date of Dispatch Confirmation or such other time period as is agreed between us. We will give you an estimated delivery date when we send your Dispatch Confirmation.

-We will endeavour to fulfil your order by this estimated delivery date but we cannot guarantee this. If we do not deliver your product within these 5 calendar days or within the other time period agreed between us, you may cancel your order by contacting us using our Contact us form or sending us an email at ukteam@beddingindustrial.com.

-If you provide to us any instructions relating to the delivery of your order (including, without limitation, instructions to leave the products in a particular place, outhouse or with a neighbour), you are responsible for ensuring the accuracy of these instructions and we shall not be liable to you in relation to any loss of or damage to the product resulting from our following of your instructions.
Delivery will be complete when we deliver the product to the address you gave us or in accordance with your other instructions.

-You will own the product once we have received payment in full, including all applicable delivery charges.

FAULTY PRODUCTS

If you think that a product is defective or mis-described, please contact our Customer Service Team by using our Contact us form or send us an email at ukteam@beddingindustrial.com. One of our Customer Service Team will be able to advise you on how to return your goods.

All returns for potentially defective products will be examined once they have been received by us and we will notify you if you are entitled to a refund via email within a reasonable period of time. We will usually process any refund due to you as soon as possible and, in any case, within 14 calendar days of the day we notified you via email that you were entitled to a refund for these products. If it is the case that we notified you that you are entitled to a refund, you will receive a full refund of the price paid for the product, the original delivery charges and the cost of returning the product to us.

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RETURNS

We hope you are completely happy with your Bsensible products, however, if you aren’t, there’s no need to worry. You can return a product by post to Lemonpath Limited Unit 1B, Wanlip Road, Syston, Leicester LE71PD within 30 days of the date of dispatch (or 14 days of the date of dispatch for clearance items). The date of dispatch is displayed on the invoice contained in your original parcel. In each case please enclose the delivery note provided in your original parcel and complete the relevant sections for refunds/exchanges.

Please be sure to obtain a proof of posting from your Post Office, you might need this. Please note that we cannot be held responsible for any items which fail to reach us or for delays in your exchange/return reaching our warehouse.

If you return a product under our goodwill returns policy, you will receive a full refund of the price paid for the product, but you will not receive a refund of the original delivery charges or the cost of returning the product to us.

We will endeavour to process your refund and/or exchange with 14 calendar days of receiving the product back.

If you have purchased products as part of an offer or discount, the amount refunded will be adjusted accordingly to reflect any failure to meet the original requirements for the offer or discount as a result of returning the product.

Products must be returned in their original condition. We may reduce any refund due to you to reflect any reduction in the value of the product due to how you have handled it.

BSensible® bedding surface is made from 100% natural, sustainable, and eco-friendly fiber: the Tencel®.

ECOLOGICAL PRODUCTION

The unique closed loop process makes TENCEL® the fiber of the future since the solvent used is recycled by almost 100% in the closed loop process. This special process received the "European Award for the Environment" from the European Union.

FROM WOOD TO FIBER

Tencel® is the lyocell fiber from the house of Lenzing. It is of botanic origin, since it is extracted from the raw material wood. Fiber production itself is extremely ecofriendly, due to the closed loop system. On the day that the fiber TENCEL® was invented, a new chapter was written in the history of fibers. Textiles of TENCEL® are more absorbent than cotton, softer than silk and cooler than linen.

SOFTER THAN SILK

Compared to the fiber surfaces of cotton and wool, it is clear that TENCEL® is much smoother and softer on the skin.

BEST MOISTURE MANAGEMENT

TENCEL® deals with moisture like no other. Compared to synthetic fibers, the optimum moisture transportation of TENCEL® is unique as well as Compared to cotton, TENCEL® absorbs the moisture in a controlled and regular manner. With TENCEL® a 50 % improvement in moisture management was measured.* * Graphic is based on electromicroscopic studies by M. Abu Rous et al., AUTEX Textile World Conference, Slovenia, 2005

Unique

COSMETIC AND REGENERATIVE EFFECT ON THE SKIN

Prevents development of unpleasant odors

As the most prestigious brands of cosmetics, BSensible® sheets have now permanently incorporated the zinc oxide (ZnO). This is a worldwide and 100% natural exclusive innovation that contributes to cell regeneration and skin renewal.

The cosmetic effect remains active throughout the whole life of the product, even after repeated washing and drying.

Certified by the most important laboratories in the world of cosmetics, the new BSensible® sheet takes care of your skin while you are sleeping.

COSMETIC EFFECTS/SKIN CARE

WORLD EXCLUSIVITY

As the most prestigious brands of cosmetics, BSensible® sheets have permanently incorporated the ZnO.

Integration into the natural fiber allows the cosmetic effect to last throughout the whole life of the product, even after repeated washing and drying.

The cosmetic effect has been tested and certified in the most prestigious European laboratories.

FRESH EFFECT

Thanks to the properties of ZnO, we eliminate odor-causing bacteria.

BSensible® sheets are the first certified "All Night Fresh" by the prestigious Hohenstein Institute.

With this accreditation the BSensible® sheets are proven to last longer without bacteria providing long- lasting freshness and comfort.

Second skin membrane

THE ONLY MEMBRANE THAT ACTS LIKE A SECOND SKINTM

UNNOTICEABLE/SMOOTH

Dermofresh®is the new generation of technical textiles, specially conceived for bedding products. This system is the perfect fit to the smoothest natural fiber with an unnoticeable innovative second skin membraneTM.

WATERPROOFNESS & BREATHABILITY

The Dermofresh® membrane is a polyurethane hydrophilic membrane, having a solid structure that physically stops the water drops passing through the membrane. (see fig.1.A).

The hydrophilic membrane guarantees a higher long-term waterproofness in comparison with microporous membranes which are constructed from many small interconnecting pores. (see fig.1.B).

Regarding breathability, both membranes operate with a different mechanism: in the microporous membrane the water vapour molecules simply go through, whereas in the Dermofresh® membrane a “transportation” takes place.

This transportation occurs through the hydrophilic groups in the chemical structure of the membrane, that attract water vapour molecules as they are polar, moving these molecules from one group to the next (see fig.2), acting like an “elevator” that transports the molecules from one side to the other.

The different characteristics of both membranes target different uses: whereas the microporous membrane is much more suitable for garments as renders higher breathability values, the Dermofresh® membrane is the best option for bedding protection articles as yields the most adequate waterproofness/ breathability properties.

Easy care

MACHINE WASHABLE AND TUMBLE-DRYABLE

Saving in time, electrical power, water, detergent...

Our products contain TENCEL fibers and have been tested and certified by Lenzing AG. For further information, please visit www.lenzing.com.

Our products have been tested under Oekotex standard 100 and they have been classified class 1 and therefore suitable for babies and toddlers.

Our products contain Smartcel Sensitive fibers and have been tested and certified by Smartfiber AG. For further information, please visit www.smartfiber.info.

Our products contain Smartcel Sensitive fibers and therefore pharmaceutical grade zinc oxide. Because zinc is a component of skin regenerative enzymes, a positive cosmetic and regenerative effect on the skin is produced.

Our products have been tested by ECARF (European Centre for Allergy Research Foundation) and have been approved as anti dust-mite allergy bedding.
http://www.ecarf-siegel.org.

Our products have been tested by Hohenstein Institute and awarded the "All night fresh" seal thanks to their odour-reduction properties, providing long-lasting freshness and comfort.