Laptop Startup

I have a friend who is a Silver surfer, he is experiencing problems when switching on his computer, this may seem strange but when he pushes the power button nothing happens,he then switches the whole system off at the mains pushes the power button and on it comes, I believed it was the way he was switching the computer on by accidentally pushing two buttons at the same time, as I had his computer for a week while he was away and had no problem at all, his brother in-law has also tried and seems to get the same problem any suggestions please would be most grateful

One of you should spend an hour and show him how to do it. (Next week the other one does the same) Make him sit in the control seat - mouse, keyboard etc. (Bite your tongue and talk him through it!) Otherwise, he will lose interest and you will forever be going round to sort it out.