Cassette Management – Paper & Polymer

There is a lot of focus on the new polymer cash cassettes and Bishopsgate are in the right position to help with a tailored service to meet your client’s requirements

Track and Trace

All paper or polymer cash cassettes are scanned into our warehouse management system by product code. They will be placed in a designated area with full viewing rights available on our Iportal. Place an order online for 1, 4, 12 or a pallet load of cassettes and we will ensure cost effective delivery

Paper Cassettes – Refurbishment and Repair

Once the workshop receive a request to work on the cassette, they will check it over using a designated procedure/document, the engineers will then complete a Pre-check assessment document defining what is required. Once this has been established and/or authorisation received work can commence on the repair.

Reconfiguration

Given the information we are able to offer the facility to change the set up of individual cassettes, by adjusting the magnet settings dependent upon the type required and also the guide rails and lid for note spacing.

Spraying

Some customers require new cassettes to be sprayed either totally or partially. This is so that they can easily be identified. In these circumstances all spraying will be undertaken by dedicated personnel within our own spray bay at our location in Manchester; all references to the colours will be provided by the customer, either a RAL number or a colour match, so there will be no misunderstanding.

Relabelling

After the cassette has been clean a new set of labels, will be placed on the unit in the positions designated by the customer.

Testing

After any work has been undertaken all cash cassettes will be tested within an ATM. This will enable the engineers to see if there are any faults i.e. shutter failure and/or sensor failure. Each cassette will be tested on a continuous loop so that around 50 notes have been passed through

Environmental Disposal

If the assessment deems that the cassette is beyond economical repair, this will be passed on to the customer who will then authorise for this cassette to be stripped down into its component parts for environmental disposal.

I just wanted to express my appreciation to Bishopsgate and all it’s management, back office staff, warehouse personnel and driving crews for all their work and effort on behalf of the UK Schneider ITB and our end customers since taking us on as a customer in May.

Under difficult circumstances and tight time frames you have met and indeed exceeded our expectations. read more

Schneider ElectricCyril Flynn
UKL & IEL Logistics Manager

I just wanted to say how very grateful I am to the team who attended my delivery today in Leeds. They went above and beyond to ensure that the delivery went right first time. They were fantastic and I think I would have been in tears without their help.

Christine Sommerville

Can you please send our thanks for the excellent help and assistance we received yesterday from The driver Rick and Aaron on the delivery of the 6 machines delivered to BSkyB Harlequin building.

They were so helpful.
Many thanks

Apogee International LtdIan Kirkman
Joint Managing Director

I would like to take this opportunity to pass on my appreciation for the hard and professional services received from Robert Greenaway and Hugh Rodgers today. Their helpfulness and hard-working attitude are a credit to your company.

Atos Origin UKL.Lavery

I’ve been with Draeger for 10 years and Bishopsgate are by far the most professional logistics company I’ve dealt with!

Just a quick note to ask you to pass on my thanks to your drivers Tony Seager & Chris Hopkins for the excellent job they did with the delivery of 20 large pallets of equipment to Nottingham City Hospital. They did a sterling job and made things much easier for my engineers.

Draeger MedicalSteve Brunskill
Regional Service Manager

I am writing to praise your two delivery drivers who delivered the new cooker into our showroom this morning. They took great care and consideration in unwrapping it, taking it through the showroom and into its space. Too many times we receive deliveries and the drivers just don’t bother. It was very much appreciated!! Many thanks again!!

Creative ClassicsDavid Coughtrie

A totally professional job from the call to the final placement of the goods. Superb. As a former truck driver with 25 years experience I know how jobs like this should be done. I have to say I could not been happier with my delivery today. A totally professional job from the call to say they were on their way to ensuring I was happy with the placement of the goods. Superb

The Tea RoomChristopher May

This is by far the best stock audit I have ever attended! I would just like to take this opportunity to that not only you guys but also all the warehouse guys involved – what a great “team” effort this was that I would like you to pass my thanks onto them all personally. read more