Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Additional return information

My goal is 100% customer satisfaction! If you are in any way unhappy with your purchase, please let me know so I can remedy the situation. If you'd like a refund or exchange, please contact me within 2 weeks, and return the item in its original condition. Unfortunately, shipping charges are not refundable and return shipping is the buyer's responsibility.

I am quite happy to take custom orders; however, custom orders are not refundable.

Additional policies

Additional policies

My policies listed here are but guidelines; they are not set in stone. My objective is to have satisfied customers and to provide good customer service. Please let me know if there is anything I can do to improve your shopping experience.