nebstress, kudos to luis for being upfront about possible delays. most places would keep on taking orders that might not get filled for a month or more. i have 3 of these guys frames & despite being in canada i ordered 2 from lewis & 1 from eric. both these guys are some of the best on this site. the service & quality are top notch from either . these frames are a real work of art & well worth the wait imho... thanks again eric & luis...rob m

From tracking it looks like it left the US on 14th Sep. after that we cannot track it any further.

It would have been nice to let me know earlier ..that you where still waiting..for it.

Here is what I would like to do..

1. I just got off the phone with the USPS ..( usually they are not much help) but I just wanted to get a quote from them.. as its been a while since anything got delayed. ( they quoted me 2week up to a 2 Months for delivery of first class mail)

2. Some History and performance.. ( yes on average it take 10days for me to ship most places in the world..say ( France, UK.. AU.. longer to some other places)

3. More detail history.. in 2years.. I have only had 2 packages delayed that long. One was held here locally by local post and only after I contact them did it start to show tracking info even thought they claim they did not have it. One was France.. and I ship a second frame and it finally show up buyer getting the new one same week as the old one :-(

4. Refund.

So I understand that you have already purchased a second frame, again it would have been nice to have been given more heads up.. on the problem.

Not sure if you did and I totally missed it as the last few weeks have been crazy for me.

But given the USPS quote on delivery .. will you agree to a refund less shipping.. 7 days from now?

I know you have been waiting for a long time..I would give you full refund if I had not shipped anything.. but currently our problem is with Delivery service. I can offer you that as solution.. Hope it is except-able to you.

Thanks.

I think this must be directed to me?

Thank you for getting back to me today, I did send an email (info@myrcbuild) at the beginning of last week but after not getting a response for almost a week & having already waited so long I just wanted to get back flying asap so ordered a frame from here in the UK on Saturday (13th).

I am concerned that you want me to wait that length of time for a refund as that would take it right up to the time limit for a PayPal claim

Refund less postage; I understand that this in not your fault & that you kindly shipped it out very quickly & in good faith but its not my fault either & I am not happy about having to loose money that I paid in good faith for an item & service that I have not received.
However I will take the hit of losing the shipping but only if the refund is made before Thursday this week (18th Oct), to alleviate my concern about the PayPal claim period.

OK I will wait the 7 days in good faith & next Monday I will post back here.