Describe your business model and how you make money:

It’s very simple; we sell our professional cleaning and maintenance services to domestic and commercial property owners.

What challenges have you faced and how have you overcome them?

Competition has been the biggest challenge as the market is fiercely competitive but we overcame this by offering a superior service in terms of quality of cleaning. Another issue has been managing cashflow but getting guidance from friends who are accountants and talking to other entrepreneurs (and watching Dragons’ Den) has helped.

What was your first big breakthrough?

Our first big breakthrough was landing our first big contracts with several leading London estate agents.

What advice would you give to budding entrepreneurs?

Go for it! Don’t let the research, numbers and business plans overwhelm you. Even if you write a five page business plan to start with and only do a 12 month forecast, you can always update them as your business grows and as you need more funding.

Also don’t be afraid to ask other entrepreneurs for advice – most businesses owners love to talk about their successes (and failures!).

Where do you want to be in five years’ time?

In five year’s time we want Twinkle Clean to be London’s leading cleaning and property maintenance company with franchises all over the UK.

Showing 5 comments

Roberto has been no help obtaining a refund from his company. Currently proceeding with legal action against twinkle clean/PNP cleaning services, and we will not stop until we have been refunded in full. Avoid his company at all costs, they will take your money, leave your house in a disgusting state then cut all contact. Shame on you and Polina Petrova.

I admire this man! It is very hard to start from scratch but he proves that if someone is ambitious and hard working, his efforts will pay off! I am in the cleaning business too and I know how rough competition can be. Keep up the good work!!!