Great customer service. Attentive, supportive, thorough and detailed explanation of my condition. Dr. took enough time to attend to my needs and respond to my questions. Professional, highly knowledgeable and courteous at all times. Staff went above and beyond to ensure my satisfaction.

Highly recommend Dr. Taylor and his friendly staff. They are always kind and ready to help. He genuinely cares about his patients welfare and is never in a rush to get you out the door. I would rate them a 10 if I could.

Unlike most doctor appointments, I was seen within a few minutes of my appointment time. All staff members were courteous and professional. Dr. Taylor listened to my concerns and gave me options to address them. He’s been my eye doctor for several years. My exam was thorough. I appreciate the reminders about the appointment being text to my phone. My insurance was promptly filed, along with options to order my contacts via phone when I was ready to order. It simply couldn’t be easier. Great experience.

I was glad to return to Doc. Taylor J. office to be evaluated on my eyes after a auto accident. I had some concerns that were addressed and explain to me. I was able to been seen on a short time frame. Thanks for a great visit.

Everyone at this office was welcomed me with smiles and greetings. The atmosphere was pleasant. My questions were welcomed and answered. I really enjoyed going here. They explained what they were doing and what would come next, which made me feel at ease. Thank you all!
I enjoyed browsing their selections of glasses. They had different styles and colors along with basic/ neutral frames. My husband found frames he likes there also. They informed us of the special they were offering, which saved us money. Overall a great experience.

Great staff!! N doctor !! Love how they make u fell welcomed and friendly too and helpful I like when dr Taylor brought me to the eye specialist n she helped me pick out aglasses that I liked ty keep up the good work

I had an injury to my eye and Dr Taylor fitted me into his schedule immediately. He spent a considerable amount of time examining my eye and explaining what was wrong and how to treat it. Thank you so much, Dr. Taylor!

Dr.Taylor, Stephanie and Cameron were thorough in their examinations (Dr. Taylor, Stephanie) and follow through (Cameron), as always. I know when I come for an appointment that I will simply be given the best care and service possible.

Everyone was so nice ! They even helped me pick the right frames for my face and took their time. Didn't feel rushed or anything. I also love the fact that they were very prompt. I had an appointment at 2 and sure enough I was taken back and started my exam at 2. Absolutely love that. Highly recommend!

I couldn't help but to give a title in the melody of a song, because receiving the service I ALWAYS RECEIVE makes me sing & dance. I always look forward to coming to having my eyes examining, but beside the great service I receive I love the staff. Their personality is warm and embracing, so I look forward to my next exam

Thank you for your compassion, concern, and professionalism.
I very much appreciated hearing the personal opinions and guidance from the staff and from Dr. Taylor, as you all are the subject matter experts and I am only well meaning but inexperienced and uninformed consumer.

This is a wonderful business.
I find everyone to be pleasant and sociable. They are very accommodating and professional. Dr. Taylor is knowledgeable yet personable. The ladies out front well I just can't say enough kind things about them. I am glad I started going to this eye doctor.

Staff was very polite from the minute I walked through the door. I had arrived around 15 minutes early for my appointment, but I got to get my exam done right away. All of the staff members were so kind and helpful, along with the doctor who carefully answered all questions and concerns. Overall, I’d say the service is exceptional, and I would strongly recommend this place to anyone seeking an eye care center in Jacksonville!

I am extremely satisfied with the service received. All employees are knowledgeable, polite and helpful. The appointment was quick and I left with a complete understanding of the status of my vision. Even though I had not been to see the doctor in two years, he remembered the intricate details of my optometry history.