Research suggests the cost of replacing a typical hourly worker is $2,000 to $7,000. We assume the average is $3,328.

A Center for American Progress study found that the average costs to replace an employee for high-turnover, low-paying jobs is roughly 16% of the annual salary. Assuming a package handler is making $9.50 to $14 an hour + benefits, and assuming a 6 to 8 hour day, let’s say that is $80 per day all in, and let us assume there are 260 working days in a year. That comes to $20,800 annually. 16% multiplied by $20,800 is $3,328.

“The costs of replacing a worker can be substantial. Across establishments, they average about $4,000 overall, about $2,000 for blue collar and manual labor workers, and as high as $7,000 for professional and managerial employees.”

“The survey also showed that turnover is one of the industry’s biggest workforce problems. Respondents reported the annual turnover rate for their hourly employees to be 49 percent, with an average cost of $4,969 per employee.”

“Warehousing jobs are among the top industry for employees to call it quits. As of April 2017, the BLS indicates that warehousing jobs experienced a year-over-year uptick in the number of ‘quits’ (versus layoffs, or terminations). From 2016, there were 25,000 more ‘quits’ in the industry.

Warehousing jobs are expensive to replace, too. The cost of turnover for warehouse workers can reach 25% of salary. Salary.com data pinpoints the average salary for warehouse workers at $28,000.00. This would mean employers spend about $7,000 to replace every warehouse worker that quits.”

“The highest annual turnover rates in Lambert’s study were in the transportation industry, among package handlers, where the average length of time in the job was at longest sixteen weeks for one employer, and only five to six weeks for another.”

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Reduce Hourly Employee Turnover
Qlicket helps enterprises and midsize businesses reduce turnover by giving frontline employees a voice. Qlicket’s kiosk feedback system bridges the communication gap between high turnover workers and company executives. By collecting employee sentiment more consistently and naturally than typical surveys, company leadership has insights necessary to create a happier and more productive workforce, and a healthier bottom line.