Overview of ArkCase - Before You Begin

The pages that you see within the ArkCase User Guide are written for anyone who will be using ArkCase. Before you start, we recommend that you read Before You Begin (this page) and review the Getting Around ArkCase pages. These sections will give you fundamental product information that will be helpful during your initial use.
Before you start, be sure you know
• Who to contact for questions and access issues
• How many login attempts you can make before lock-out
• How long the application can be idle before an active session ends (log in again)
• How to log out
• How to change your password
• How to update your profile
• How to personalize your dashboard
• How to set preferences for viewing case pages