Social Recovery Environment

Social recovery includes access to quality housing, transport, education, health and community support services. Restoring social wellbeing is a holistic and collaborative process. Here is what we have to share.

Best practice guidelines for the prioritisation of vulnerable customers

Following the Canterbury earthquakes, the Human Rights Commission surveyed New Zealand insurers (state and private) in order to understand how the industry was responding to the insurance claims of vu...

Building social connectedness

Community-led activities build social connections. This case study summarises events that encouraged neighbourliness through community based activities. It describes the ways in which a recovery agenc...

Building the plane while flying it: The CERA experience

The CERA experience drew out a range of feelings among its employees. People joined CERA because it represented a unique life experience and career opportunity. It was exciting. It was a challenge. It...

CCDU Communications: Promoting the central city

In April 2012, the Government established the Christchurch Central Development Unit (CCDU), as part of CERA. CCDU’s role was to lead recovery of the central city. The Christchurch Central Recovery P...

CERA land zoning policy and the residential red zone

The New Zealand Government (the Crown) developed a set of policies in response to damaged residential land in greater Christchurch. This social policy initiative was directed at meeting the needs of p...

Canterbury earthquake social recovery services and support

This video series shows you how to support people’s wellbeing following a major natural disaster using an integrated system of psychosocial services and supports. Residents of greater Christchurch e...

We sat down with people who gained a lot of experience from working in recovery and together we identified five common themes. These themes help us understand the learning from the Canterbury recovery.