FAQs

1, How many hair extensions do I need for full head?

Hair weave weft and clip in hair extensions: normally one packet is enough for full head.

Pre bonded hair extensions: you should need about 150 strands.

Micro loop hair extensions: we suggest you using 120 strands or so for full head. If a hairdresser is doing your hair it is advisable to check with them how much you require for the hairstyle.

2, When can I receive my order?

Every order placed before 2pm will be dispatched on the same working day. Otherwise we will dispatch your order on the next working day. (Weekends and Bank/Public Holidays are not classed as working days).

There are 4 ways for UK delivery:

Royal mail first class recorded: Normally take 1 working day for delivery, but sometimes it may take a bit longer for some area.

DPD next working day delivery: You will receive your orders on the next working day after we despatch them. This service is not available for the delivery addresses either in Northern Irelandor Highland of Scotland.

Royal mail special delivery by 1pm: It guarantees delivery to 99% of the UK before 1pm the next working day by Royal Mail.

Royal mail special delivery by 1pm with Saturday guarantee: This option is specifically for the customers who place the orders before 2pm on Friday and want to receive the orders on Saturday.

For customers from Ireland and Northern Ireland, it will take TWO working days to deliver your orders. For the rest of the world, it will take around 3-7 working days to deliver your orders via Royal mail International signed.

3, Can you help me to match the colour?

Yes, please simply send a clear photo with your hair colour or a small strand of your natural hair to us. We will do our best to help you choosing the colour.

Use a comb to separate the hair into four workable sections: two in the front and two in the back. Hold your remaining hair up with clips.

Separate your hair across the back into very small sections ensuring you make a clean straight line. Starting with one of the back sections.

Pick up a small section of your own hair (about the same volume as one strand of stick tip hair extensions) and a micro loop/bead. Put this section of hair through the micro loop/bead by using a wooden loop needle.

Move the extension strand and micro loop/bead together towards your scalp, but don not make it too close. Please leave enough to give a little free swing. Take a pair of pliers to flatten the micro loop/bead firmly. Make sure the bead lies flat against your head.

Then repeat above Steps on the remaining sections of your own hair until you have applied all of the extensions. Furthermore, To make the hair look completely natural and cover up the micro loops/beads, remember leave a small section in the front undone. You will have enough your own hair left around the hair line to cover the micro beads if you wish to wear your hair up.

Use a comb to separate the hair into four workable sections: two in the front and two in the back. Hold your remaining hair up with clips.

Separate your hair across the back into very small sections ensuring you make a clean straight line. Starting with one of the back sections. Pick up a small section of your own hair (about the same volume as one strand of Micro Loop Hair Extensions) and twist it to make it easy to handle. Take one strand of Micro Ring Hair Extensions and slide your own hair through the white plastic loop.

Making sure to work closely to the scalp, pull the plastic loop tab from the bottom and keep pulling until your own hair pass through the micro bead. The white loop should now be completely free from the micro bead.

Move the extension strand towards your scalp, but don not make it too close. Please leave enough to give a little free swing. Put the extension hair downward and take a pair of pliers to flatten the micro bead firmly. Make sure the bead lies flat against your head.

Then repeat above Steps on the remaining sections of your own hair until you have applied all of the extensions. Furthermore, To make the hair look completely natural and cover up the micro rings, remember leave a small section in the front undone. You will have enough your own hair left around the hair line to cover the micro beads if you wish to wear your hair up.

2, Next, Divide the hair into some small sections. Use a comb to make one section of hair on top of the head to horseshoe shape, encompassing all the hair in the bangs and crown area. Using clips to Twist the hair and clip it out. Then, pin sideburns in front of the ears.

3, Around the nape of the neck, make a clear hairline by Leaving a 1.5cm section of loose hair. Above this loose hair, divide the rest hair into some rows of hair on which you would like to apply your pre bonded hair extension.

4, Select strands of hair in sections that are roughly equal to half the size of the glue tip. Then position it underneath the hair you have separated, about 1 cm below the scalp. Put extension bond into the groove of the heat connector. Close the heat connector and hold for a few seconds to melt the glue into your hair strands.

5, Remove the heat connector, then gently roll the fused glue tip around the hair strand to make a cylinder as it become cool.

6, Finally, repeat the application down the row by selecting sections of hair strands. Make the extensions around 1 inch apart from one another. Once complete, unclip the next row of hair. Then continue adding the extensions to the hair by repeating above steps, until all rows are completed.

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next day delivery available on orders placed before 2pm Monday - Thursday