SimpleHelp Integration

SimpleHelp is a remote support software option. The Watchman Monitoring Server has a field to store the direct connect URL. Once stored, the direct connect URL will be display in the Server interface and will be included on issue and alert emails for the machine.

Adding SimpleHelp Direct Connect URLs to a Computer Record

While viewing a Computer Overview, click the Edit tab.

Scroll down to Remote Access Integrations

Enter the Simple Help URL in the Simple Help URL field.

Learn more about SimpleHelp's direct connect URLs to enable remote access to a specific machine with just a click.

Save Settings

Click Save to save any settings changes made to the Computer Record. Navigating away from the page will also confirm leaving the page, if settings changes have not been saved.