August 16, 2013

IOA Ombuds Training Returns to Baltimore

The
International Ombudsman Association returns to Baltimore to provide several training sessions
for new and experienced Ombuds, October 21-25, 2013. The programs include "Foundations of Organizational Ombudsman
Practice," "The Next Step for New or Growing Programs," and a specialized course, "Working With Leadership."

Foundations of Organizational Ombudsman Practice (formerly
Organizational Ombudsman 101), October 21-23This 2½-day course that covers
the fundamentals of the Organizational Ombuds role. It provides basic
information and training for the Organizational Ombudsman by emphasizing
the principles of confidentiality, neutrality, independence, and
informality.

The Next Step for New or Growing Programs (formerly
Organizational Ombudsman 101 PLUS), October 24Taught by Wendy E. Friede, CO-OP, this course will concentrate on how to communicate the
value and benefits of an Ombudsman function internally to management who
are considering starting an Ombudsman Office, and from the outside if
you are an entrepreneur. (Foundations of Organizational Ombudsman Practice is a prerequisite.)

Specialized Course #1, October 24Details not yet available

Working With Leadership, July 20Taught by Francine Montemurro, University Ombuds, Boston University, and Kevin Jessar, Director of the Corporate Ombudsman Office, American Red Cross, this one-day specialized course will will focus on the many ways in which Ombuds offices may choose to work effectively with leadership while maintaining the independence, neutrality, and informality of the function. (Foundations of Organizational Ombudsman Practice is a prerequisite.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

About Me

I am a University Ombudsperson, Mediator, and Attorney. The material in this blog does not reflect on any matters I have handled or am currently handling. This information should not be construed as legal, medical or psychological advice; readers should consult their own professionals for advice.
(I can be contacted at Tom [dot] Kosakowski [at_sign] gmail [dot] com.)