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Over 44 reviews forDothan Tailors from people just like you.

A

"The wedding dress and the evening gown alterations took only one appointment for the initial fitting. The both looked their very best. As father of the bride I can" ...More appreciate working with a professional who can get the job done right.

-MARK R.

C

"Both my pants and dress came back too long after being hemmed. The pants I figured I could fix on my own but I thought the dress was beyond my capabilities so I" ...More brought it back. The older lady there insisted that it was hemmed to where they measured it (which is funny, because she wasn't even there when I dropped it off) and then the other lady (

, I presume) said no problem, they could fix it. So I tried it on again and they insisted it wasn't "actually" touching the ground it was only touching when I looked down at it because I leaned a little. Well, it's splitting hairs if you ask me. I didn't want the dress touching the ground, period, which is what I had said in my initial visit. So they pinned it up and said it would be ready in a week.
I went back today, a week later and initially they couldn't find the dress and insisted that they did not tell me it would be done by today, because they would "never schedule a pickup for today" and that they "must" have said two weeks, not one. Well they eventually found the dress (actually, I spotted it hanging up and pointed it out to them) and turns out it was done. However, the hem job was TERRIBLE. I could have done better on my cheap tiny sowing machine at home that I barely know how to use. My husband asked if I let my four year old son hem it. I only wish I could post photos here for proof, but I would be embarrassed if a hem job looking like that left my shop. It is very loose in spots, completely uneven, and very poorly done. I suspect they were mad that I brought the dress back. I'm grateful that I didn't bring the pants back as well.
I'm disappointed because I wanted to love this place, given their reviews, but as I keep looking at the dress I know I can't go back there and I can't recommend that anybody else does either. I can't be bothered driving back there to have it redone, waiting at least another week, and frankly I'd be afraid the dress would come out with worse than a terrible hem at this point. They clearly don't take kindly to "returns."

Complaint Resolution

Local Articles in Dothan

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Angie's Answers

You would have to have a shoe repair shop evaluate them - some heels are hollow except at the tip so you might not be able to shorten them and retain the necessary strength - others are solid, so he would have to look at them. Might be able to just remove heel cap, cut down, and put heel cap back on.

Bear in mind that cutting the heels down will rock the shoe "backwards", so you will be walking on sole further back on the shoe - if the unthickened sole part betweenthe heel and the ball of the foot would be walked on because of this, you might have to pay him to add leather there to, which might mean resoling the entire shoe - could get pricey, if these are not worth hundreds of $.

As for evaluating a shoe repai place - only thing I can think is if these are pricey shoes, call store and see if they recommend a particular place. Otherwise Search Angies List for sheo repair places and reviews.

This is Kyle K from Member Care. Thanks for your question. I'm happy to help!

While Angie’s List covers just about everything for your home, yard, car, and even medical listings, we do not currently offer information on retail stores including internet retail, restaurants, hotels, attorneys, or airlines. Our members will occasionally submit reviews on these services under our ‘Uncategorized Services', but we don't currently have designated fields for these.

I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help!

that he had given it to my daughter the previous day. I do not have a daughter. My husband and I assisted the

looking through the entire store for my outfit. The

called the other Dry Cleaning store to see if they had it. The

had me speak with the woman at the other store who said that it wasn't at her store. I asked the

to take my number down and call me with an update on the status of my outfit as I now had to go and buy another outfit for the wedding. Several hours later the

called me to say that they had located my outfit at the other store and I could pick it up the following morning at 8am. When I went to pick up the outfit, the owner told me that he did not have it at the store and I needed to return to pick it up later in the day.
When I returned to pick up the outfit, the owner did not apologize and charged me full price.

”

- Joseph K.

N

Rating

“

I have used R EMPIRE for a couple of years now and I absolutely love heir work! They have usually done some shirts for my personnel and they recently did some caps too and WOW they are perfect! Highly recommend

and Saida, they have always been so helpful and professional with their work. Thank you !”

- Danna Z.

A

Rating

“

Well I can't buy pants that fit in the length, I was glad to find

!
He does a great job fast and a fair price...
Thank you

”

- Roland I.

A

Rating

“

suggested best length or the dress when asked. She did a good job. The dress was ready on time as promised.”

- Sylvia H.

A

Rating

“

It was a bit pricy, BUT the job was well done and both items are like new. It was well worth the money. The job was done in 3 days and I am happy with it. Will definitely go back in he future.”

- Kathleen M.

A

Rating

“

I've used G&L a few times, and have always been satisfied. The dress I brought in is sleeveless. I tried the dress on, and the seamstress put a few pins in the dress. When I picked up the dress, I tried it on, and it fit like it was custom made for me. The seams were also finished out well.”

- Lisa B.

F

Rating

“

You are welcome to walk in, no appointment necessary.

(the owner) was in Mexico. The woman who did the pinning was very kind although she did not speak English.
When I picked up my designer

and $1000 virgin wool/silk pants, they were both ruined.
They cut off the decorative trim on the designer

...More and used a thick brown thread to hem the pants. It is the ugliest hem I've ever seen, PLUS they were too short!
On my $1,000 ROW trousers, she took in the hip instead of the seat, losing the unique shape of these wide leg high wasted trousers. They are ruined, and too tight.
Sorry, but I can not go back there, and it's a shame because they are friendly and easy to work with.”

- Randi R.

A

Rating

“

Dress fit great. Studio was nice and the owner was nice, professional and did a great job in the time frame she promised. ”