Compliant Modems on Charter's Network

General Information

Charter Internet customers are required to use a compliant device in order to use the Charter network without interruption and receive optimal service performance. Devices identified as not compliant may be subject to intermittent or no service.

Compliant Modems

As a Charter Internet customer, you are offered a compliant modem without any additional charge when you subscribe to a New Pricing and Packaging service tier. You may also choose to buy a modem that is certified by Charter to work with your Internet service.

Below are the modems that are compliant with all current Charter Internet tiers.

Vendor

Model

ARRIS

TM802G

ARRIS

TM804G

ARRIS

TM822A

ARRIS

TM822G

ARRIS

TM902A

ARRIS

TM1602A

CISCO SYSTEMS

DPC3008

CISCO SYSTEMS

DPC3010

CISCO SYSTEMS

DPC3208

CISCO SYSTEMS

DPC3216

CISCO SYSTEMS

DPC3825

MOTOROLA

SB6141

MOTOROLA

SBG6580

NETGEAR

CG3000D

NETGEAR

CM400

UBEE

DDW3612

Below are the modems that are compliant with Charter Internet tiers up to 60Mbps