Virgin Atlantic Flying Club Double Miles

Virgin Atlantic Flying Club DOUBLE MILES: 16-23 DECEMBER 2018

Terms & Conditions

The following terms and conditions (“Terms”) apply to the offer of ‘Virgin Atlantic Flying Club Miles’ to customers of Value Retail who are also members of Virgin Atlantic Flying Club loyalty programme with the Participating Partners (“Customers”).

Bonus Virgin Atlantic Flying Club Miles

Any Virgin Atlantic Flying Club members who present their (i) membership card and (ii) receipts for goods purchased (including food and beverage but excluding gift cards) during the 16-23 December 2018 inclusive (the “Qualifying Purchases”), to the Bicester Village Visitors Centre or Information Hub shall be entitled to receive double (2) Virgin Atlantic Flying Club Miles for every one (1) pound spent on Qualifying Purchases. This offer is only valid on purchases made at Bicester Village and excludes any of Value Retails other Villages.

Claims for the Virgin Atlantic Flying Club Miles may only be made on the date the Qualifying Purchases are made. No retroactive claims will be permitted in connection with the bonus ‘Virgin Atlantic Flying Club Miles’.

iii. ‘Virgin Atlantic Flying Club Miles’ may only be redeemed once per participant.

How to participate

To receive ‘Virgin Atlantic Flying Club Miles’ under the loyalty programme, Customers:

1.1 must present their membership card together with their receipts for goods, including food and beverages (“Qualifying Purchases”) purchased by the customer, to the Bicester Village Visitors Centre or Information Hub, and

1.2 acknowledge that Value Retail will need to collect and process the Customer’s personal data (which may include their name, membership card number (or a part thereof), transactional spend, place of residence, gender, date of birth, email address, land and/or mobile numbers and other contact details as may be required by Participating Partners) for the purposes of awarding ‘Virgin Atlantic Flying Club Miles’ to Customers and for the purposes of tracking the levels of Customers spend with a Participating Partner to assess whether certain annual spend thresholds have been met (see paragraphs 4-7below). All collection and processing of such personal data by Value retail will be conducted in accordance with Value Retail’s Privacy Policy, which can be accessed here.

Claims for ‘bonus Virgin Atlantic Flying Club Miles’ can only be made on the same date that the Qualifying Purchases are made and no retroactive claims for ‘bonus Virgin Atlantic Flying Club Miles’ will be permitted.

No ‘Virgin Atlantic Flying Club Miles’ will be awarded for Qualifying Purchases purchased by anyone other than the Customer. The Customer may be required to provide evidence (including, but not limited to, proof of identification and proof of purchase), to Value Retail’s reasonable satisfaction, that it was the purchaser of the Qualifying Purchases before any ‘Virgin Atlantic Flying Club Miles’ are awarded.

The Annual Threshold

Where a Customer has applied for ‘Virgin Atlantic Flying Club Miles’ with a Participating Partner and, at any point within a calendar year, the Customer’s collective annual spend during that year associated with such applications for ‘Virgin Atlantic Flying Club Miles; at any or a number of the Value Retail Villages is equal to, or exceeds the Annual Threshold (defined below in paragraph 5) then the rate at which the ‘Virgin Atlantic Flying Club Miles’ are awarded with such Participating Partner for the remainder of that year will be the “Reduced Earn Rate” set out in paragraph 8 below.

The annual threshold shall be €30,000, save for 2018 when the annual threshold will be prorated to €12,500 with an ‘Annual Threshold Effective Date’ of 1 August 2018 (collectively the “Annual Threshold”).

In addition to the foregoing ‘bonus Virgin Atlantic Flying Club Miles’ will not be awarded to a customer who has met or exceeded the Annual Threshold, for the remainder of the year in which the Customer has met or exceeded the Annual Threshold.

Where a Customer applies for ‘Virgin Atlantic Flying Club Miles’ with receipts from Value Retail Villages that are in a currency other than € then the following exchange rates shall be used to calculate whether the Customer has reached or exceeded the Annual Threshold to trigger the reduced rate awards of ‘Virgin Atlantic Flying Club Miles’:

GBP£1 = €1.13

The Earn Rates

The rates at which Virgin Atlantic Flying Club will award ‘Virgin Atlantic Flying Club Miles’ including the reductions in rates where a Customer has met or exceeded the Annual Threshold, are set out in the following table. Where a quarter, half or three-quarter ‘Virgin Atlantic Flying Club Miles’ is awarded to a Customer, Value retail reserves the right to round such percentage up to the nearest full ‘Virgin Atlantic Flying Club Miles’. Two (2) Virgin Atlantic Flying Club Miles will be awarded for every GBP1 spent during the promotional period of 16-23 December 2018 inclusive :

Value Retail reserves the right to refuse to award any ‘Virgin Atlantic Flying Club Miles’ in cases of actual or suspected fraud.

For the avoidance of doubt, Customers who comply with the above conditions shall only be entitled to an award of ‘Virgin Atlantic Flying Club Miles’ in respect of Virgin Atlantic Flying Club per Qualifying Purchase receipt. Any attempt to claim ‘Virgin Atlantic Flying Club Miles’ in respect of multiple Participating Partner using the same Qualifying Purchase receipt(s) shall be refused.

A Customer’s use of the offer to accrue ‘Virgin Atlantic Flying Club Miles’ in the Value Retail Bicester Village indicated the Customer’s agreement to be bound by these terms and conditions, and their acceptance of Value Retail’s privacy policy and terms and conditions found at www.TheBicesterVillageShoppingCollection.com/en/legal/privacy-policy.

General

The right to participate in the offer to receive ‘Virgin Atlantic Flying Club Miles’ in the Value Retail Bicester Village is personal to the Customer and/or the recipient of an invitation, as applicable, and may not be transferred. An Invitation may not be copied, reproduced or distributed in any form, or by any means for use by a person other than the original recipient.

The right to receive ‘Virgin Atlantic Flying Club Miles’ in Bicester Village may not be used in conjunction with any other special offer, coupon or other voucher and the ‘Virgin Atlantic Flying Club Miles’ cannot be exchanged at any of the Value Retail Villages for cash.

Value Retail reserves the right to withdraw, reduce or cancel the ability to accrue ‘Virgin Atlantic Flying Club Miles’ with a Participating Partner for any reason at any time.

Value Retail reserves the right to change, alter or amend these terms and conditions, including the level of the Annual Threshold or the exchange rates referred to in paragraphs 4,5 and 7 above, at any time by publishing the updated terms and conditions on The Bicester Village Shopping Collection website.

Value Retail reserves the right to withdraw, alter or amend the double ‘Virgin Atlantic Flying Club Miles’ terms and conditions, including but not restricted to the validity dates of the offer.

Value Retail’s decision in all matters shall be final and Value Retail will not be liable to the Customer for any financial loss arising out of refusal, cancellation or withdrawal of its participation in the ‘Virgin Atlantic Flying Club Miles’ scheme, or any failure or inability of the Customer to take advantage of the offer.