Ever receive a product or service that you just weren’t satisfied with? This week, Tara looks at the do’s and don'ts of responding to bad reviews for businesses. We won’t say that the customer is always right, but there is always a way to improve their experience. Learn how to go from 1 star to 5 stars by watching this.

Are you more like the wind or the sun?

Stranger Things 2 takes over our timelines

If you spent last weekend binge watching the new season of Stranger Things on Netflix, you’re not alone. The spooky series came out just in time for Halloween and to get into the spirit, Snapchat and Netflix partnered up to create a 3D Snapchat lens of the Byers’ living room, Christmas lights and all.

We'll pass on the 3D Demogorgon, thank you very much.

It's not too late to be a meme

For those still struggling to find a last-minute Halloween costume that doesn’t involve cat ears, fear not! As always, the internet has come to the rescue. This Twitter moment of people dressed up as the “distracted boyfriend” meme went viral. All you need is a white paper and a marker.

No sewing necessary.

Snapchat loses out on specs

Since the announcement of Snapchat Spectacles first came out in 2016, the company has seen a steep decline in interest. This decline can be blamed on poor rollout, usability, and the lack of top Snapchat users and influencers to promote its features.

How we feel about Snapchat's latest "L"

Apple leak goes viral... and they're not happy about it

When Brooke Amelia Peterson went to visit her dad, an Apple engineer, at work, she documented sensitive information about the iPhone X including codenames of unreleased Apple products that went absolutely viral. Unfortunately, filming on the Apple Campus is prohibited, costing her father his job. Looks like Apple may have to rethink the whole “bring your kid to work" day.

You can't stop viral content once it's out there.

Bonus: Here’s Netflix CEO Reed Hastings wearing a Stranger Things-themed Christmas jumper. The question is: Where do we get one?