National Automotive Repair is an ASE Blue Seal certified repair shop, indicating that the majority of their service advisers and technicians are ASE certified. This family business has been serving the Phoenix area since 1997, three generations of the McLaughlin family are currently working there. Fixing it right the first time and excellent customer service are their top priorities.

Details

Auto Repair Experience

Randall McLaughlin, Manager

Established 1997

3 Auto Repair Mechanics on Staff

1 ASE Certified Auto Technicians

48 Years of Car Repair Experience

Specialties

AC/Heating

Alignment

Check Engine Light

Classic Car Repair/Restoration

Diagnosis

Muffler & Exhaust

Oil Change & Lube

Scheduled Maintenance

Service & Repair

Timing Belts

Transmission Repair

Amenities

Car Delivery

Car Pickup/Dropoff

Child Friendly

Coffee

Early Bird Dropoff

Heated Waiting Room

Parts/Accessories

Se Habla Espanol

Service Guarantee

Shopping Nearby

Shuttle

Towing

Warranty Accepted

Affiliations

Message from the Shop

Randy McLaughlin, owner, was recently recognized as the 2011 Phoenix NAPA/ASE Technician of the Year.

"I have enjoyed the many years of being a small business owner by building relationships with my customers and their families and making sure they are getting quality service. I know National Automotive Repair offers quality service with honesty along with my own personal integrity.

We all depend and rely heavily on each other; people we know, like and trust. Thank you from the bottom of my heart for allowing us the privilege of working on your vehicles for the past 13 years. One of the reasons we continue to stay in business is because you have been willing to put your own reputation on the line by sending your friends and family to us. I don't think words can express enough thanks for putting yourself out there like that for us."

A+ rating with the Better Business Bureau, ASA certified, recognized as an ASE Blue Seal of Excellence business.

Website

Overall Rating

The staff is friendly to work with. They get the job done when they say so. Good people to work with. Prices are fair.

by Gwen - Verified CustomerJune 29, 2012

I think they were fair. They were expedient. They were honest and friendly.

by Vicki - Verified CustomerJune 22, 2012

I was satisfied with the work. It took longer than they originally told me. That was annoying. It ended up being an all day thing, but the work was satisfactory. I think they are honest and that they do excellent work. I would recommend them highly.

by Verified CustomerJune 22, 2012

I moved in to my neighborhood about twelve years ago. Just because they are close by, I tried them. The owner Randy, and his foreman, Tom took good care of me. I have been using them for twelve years. They work on all my cars.

by Bill - Verified CustomerJune 22, 2012

Excellent. It was all done excellently. Top notch repair shop. Personally know the owner and most of the mechanics.

I've been going to them for years and they always treat me fairly. They do not pressure me for the repairs I don't need or repairs that I think I need but don't.

by Kaye - Verified CustomerJune 07, 2012

I've been with this organization for many years and I trust them. They are very trustworthy. They are very nice. Professionally, they are very nice. Personally, they are very nice. I beleive they are trustworthy. They go out of their way. I'm sure I'm not the only one on that. They go out of their way for any customer. On a personal note, I have been stranded more than once and they came to my rescue. There was no question about that.

by Christopher - Verified CustomerJune 06, 2012

I felt very welcome and it is a family based buisness. It was very appreciated as opposed to a dealer who is out to screw you. The mechanics were better than expected. Everyone from the receptionist to the mechanics. Also, the mechanic went out of his way to pick me up. He was the only one there. He came and picked me up.

by Cassandra - Verified CustomerJune 05, 2012

I did appreciate how quickly they did my repair, however I am concerned because my car recently broke down for something related to that. That is kind of up in the air, and I won't know for about a week or so, but everything was good on the initial repair. I appreciate that they have a service that could take you to a mall while you wait and you get a ride back again when you finish.

by Bob - Verified CustomerMay 26, 2012

We are very happy with the service, especially since I brought it in at ten o'clock with a broken radiator, and they had it done by five o'clock. I was very satisfied with the service and the price.