Lead Support Worker

Senior Support WorkerPermanent Full Time 37.5 hours per weekSalary starts at GBP17,000 to GBP18,500 per annum pro rata rising to GBP23,000 per annum (pro rata) through performance.

It's a passion, not just a job!

Our great people help make us the best and through their true passion, commitment and enthusiasm, deliver aspirational support to our customers every day.

We are looking for an energised and passionate Project Worker like you (known internally by us as a Support Co-ordinator - Level 3) to join our service. Devon Enhanced Community Recovery Service is a registered domiciliary service for adults with a mental health diagnosis who require after care under Section 117 of the Mental Health Act 1983. The service provides a person centred support package to customers in their own homes to enable them to learn and develop life skills, manage their own risks and outcomes with the aim being for them to move on to more independent living.

As Lead Support Worker you will manage a caseload of customers, working closely with external agencies and our amazing team of Support Workers in delivering person centred support. Together you will really make a difference, empowering our customers to achieve their goals and aspirations as outlined in their support plans and develop the independent living skills they need to successfully move on with a positive future.

You will help shape our services, undertake risk assessments, support planning, goal setting and regular reviews. You'll also guide and allocate tasks to our Support Workers too. It's really important to us that you have time to what you are really passionate about; making a real difference to our customers lives. So to free up your time, you'll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system which means that you don't have to be in the office as you can complete support plans on the go. You'll also be paid between customer visit and for your mileage too.

A bit about you

We want someone like you, who strongly believes that providing support is more than just a job and can make every customer feel valued. To flourish in the role, you will be a like-minded dedicated person who can demonstrate compassion, empathy and creativity in your approach and use your unique skills in enabling customers to reach their full potential. With previous experience of working with vulnerable people in a support or care environment, you will have a great understanding of professional boundaries, safeguarding, risk assessment, confidentiality and be experienced in case management. It's also important that you can work in holistic way building partnerships with external agencies and that you have strong IT skills too.

As we provide 24-hour support to our customers every day, you'll work on a rota basis and take your turn working evening, weekends and bank holidays.

If you are successful, we need you to have an Enhanced Disclosure Check through the Disclosure and Barring Service which we'll pay for.

A bit about us

We're Home Group one of the UK's biggest providers of high quality housing and care and support services. We're also one of the largest developers of new homes and providers of houses for affordable rent.

Join us and be part of an organisation that changes thousands of vulnerable peoples' lives for the better every single day.

You'll be impressed with our fantastic rewards and benefits package. Click here and find out more...

Want to apply?

Great, all you need to do now is upload a covering letter and your CV. Please do include a covering letter with your CV as otherwise we won't be able to review your application. We really want to know more about what you will bring to the role, your experience and for you to tell us how you live our values every day. To help, we've created a template for both which you can download in the careers section of our website and if you are viewing the vacancy on our current vacancies page by clicking here .

You can also view the full job description for the role by visiting our vacancies page or if you are already on our site by clicking here .

Make yourself at Home

We have a big role to play in tackling prejudice and discrimination. We want you to be yourself at Home Group and we value everything that makes you unique. We recognise and celebrate your differences and together we make Home Group a special and great place to live and to work.