Purchase, download and install your Sailfish X now

Today, we are proud to announce that Sailfish X is available for purchase and download through our webshop!

After a bevy of ups and downs throughout these challenging months of work behind Sailfish X and porting it to a completely new 64-bit hardware, we are now ready to release the downloadable image to the Sailfish community and fans. As of today, you will be able to purchase Sailfish X, and install it on your Sony Xperia™ X to enjoy our beautiful, safe and secure operating system on a fantastically crafted hardware from our friends at Sony.

Software downloads & flashing instructions

Also today, we are starting the software download process, meaning that you will be able to download the software package immediately after the purchase. Please follow the instructions on this page to learn how to download and install. Today, we are presenting you with installation instructions for Windows, but as we have been listening to your concerns, we are working on making the instructions available for Linux and macOS later. So please stay tuned for those.

If you have questions or comments, please first see our FAQ here or check the discussion in TJC.

We hope you enjoy Sailfish X on your great Sony Xperia X device!

On behalf of the whole Jolla Team,
James

James Noori

Community Manager at Jolla. Gadget geek. Open source supporter and advocate. Long time Jolla blogger in a third party blog. Ready to change the world with unique and unusual alternatives!

451 Comments

Dave999
on October 11, 2017 at 6:44 pm

Finally! Good job! Hope you can focus on Oct refund now. Still up for 15th?

James, Dave is physically incapable of making a post here without mentioning the refunds in some shape or form.

For at least the last 1.5 years it’s been more or less guaranteed that whenever a new post goes up on the Jolla blog or an existing one is updated, Dave will have put up a comment mentioning the refund within half an hour. Stealth bans were invented to deal with people exactly like Dave.

Hey man, I appreciate your comment, but we don’t ban anyone actually. It’s against the openness and transparency that we vouch for! The only banned comments on this blog are the spam comments that are from bots and you never get to see them because I hunt them down 😀 Dave is our friend just like everyone else is!

Hope you all at Jolla celebrated the start of SFOS X last night.
I managed to install the software on my Xperia X and it is running quit perfect on it.
Before I started I’ve made an upgrade of my Jolla C to 2.1.2.3 and made a full phone backup on the SD-card.
Unfortunately some data are missing in this backup, like contacts, email account, phone settings and ambiances.
Can anybody confirm this issue?
Are there some terminal commands to create a backup without using the Sailfish tool?
Any help will be much appreciate. 😉

on my side, I only failed to import contacts. The all.vcard was present in the bavkup archive but not used. I had to extract this file manually to the root of my sdcard and finaly import contacts from contact application settings

Thanks for your reply.
In the meantime I’ve had a look on the TJC and there are a lot of such issues, but it always depending on the SFOS version.
As for the contacts there are command line solutions, should be fixable. I’m afraid the phone settings are more difficult to restore.

I personally celebrated it by sleeping properly as I needed it since I could not get much of it before the launch, but it was a nice celebration 😉

Alright so about the backups, unfortunately that is a known issue. Not everything gets backed up and we are going to improve that in the coming updates. Some stuff needs to be moved along manually. Sorry for the inconvenience caused by this issue.

Yeah, if they’d just sell to the Canadian market I could finally actually use SailfishOS on a device I carry with me. Kindof surprising to not—it’s not like with hardware, where there’s certification and shipping concerns.

Is a debit card also an unacceptable option or do you consider that a credit card too? Because just about everything sold on the internet, specially digital goods you can’t send with a paper invoice, is sold using credit/debit cards.

Depends on what you mean, when you say debit card, as to the best of my knowledge there are some differences in different countries.
In Germany the MaestroCard that is always implemented alongside German girocards is probably the most widely used debit card system and I wouldn’t have any problem with that, but as far as I can see that’s not an option.

As for other acceptable payment options… well, it depends…
An often used type of transaction in Germany is the “Elektronisches Lastschriftverfahren” (ELV, to the best of my knowledge the english expression would be “direct debit”), however I do not know whether that would be feasible with international transactions.
Another type I would agree with, would be a simple payment by bank transfer. I would just need to transfer the money to some jolla IBAN and everyone would be happy (wouldn’t mind, waiting a few days until the transactions has been checked, before I could download)… that of course could be made faster by using systems like the Swedish Klarna (which is supported in Germany through SOFORT AG, I don’t know about other countries).
And then there are of course the obvious choices for online transactions like PayPal or Amazon Payments (and please spare me lectures about how “bad” they are, as if Visa or MasterCard were any better – if you don’t want ot use them, nobody forces you, but having a choice would be really nice).

Until now, I have always found an alternative to credit card payment… and I have always found the alternatives better than either paying my bank additional fees just to own one of those or having to sign up to yet another institute to get one for free (which usually is not a credit card in the original sense of the word anyway).

Germany eh? That makes sense seeing how you’re commonly known to be 20 years behind the rest of europe in terms of electronic payments. I’ve had to deal with ordering parts from German companies and finding out that they only take cash upon delivery

Accidentally pressed “Submit Comment” when I was in the middle of writing the comment. Seeing how I can’t delete that or edit it, here’s the full comment:

Germany eh? That makes sense seeing how you’re commonly known to be 20 years behind the rest of europe in terms of electronic payments. I’ve had to deal with ordering parts from German companies and how they only take bank transfers, which they’ve screwed for me up more than once, or cash upon delivery (even thou the delivery is in Finland).

Seriously thou, unlike business-to-business transactions setting up traditional billing for consumers is a pretty major hassle and it’s pretty inconvenient compared to the usual credit/debit card option. As for Klarna, that’s for traditional retail use, not online stores. Not sure about Amazon Payments, but with PayPal you still need a credit/debit card to pay for things as cash transfers to PayPal accounts are only available in the U.S (as far as I’m aware).

Nope, PayPal in Germany uses the ELV payment method (that is, you have to give your bank account info and they will simply transfer the money from your bank account and pay in whatever way on the other side), so that would work brilliantly…
And… I don’t understand the Klarna thing at all, as I have already used SOFORT banking for an online transaction once (and as I mentioned, they belong to Klarna).
And just on a side note: The credit card system in and of itself is completetly outdated in my opinion.

And I just had a funny thought: Jolla could just as well accept Bitcoin XD

Ok, so it sounds like PayPal is probably the way to go with the minority of customers who don’t have a credit or debit card at their disposal.

As for Sofort, that seems to be a germany-only thing meant for people who want to avoid using a debit or credit card. It’s not the same thing as klarna even if it’s owned by the company.

Credit and debit cards most definitely still serve a purpose and they’re pretty secure for in-person purchases and online as well if the issuers implement it correctly. Saying that credit cards are somehow outdated is like saying that cars are outdated.

Also, if Jolla is going to start accepting bitcoin they may as well start accepting actual monopoly money while they’re at it.

Said as a Swiss – where we have “LSV” (comming from the same German word) – which is not compatible with France’s “Authorisation de débit” just across the border.

…bitcoins come as another idea that could work (There are a few payment processors working in Europe).
But I don’t know if they have conditions (delayed payment, background checks) that Jolla cannot afford.

Thank you, that’s (almost) all I wanted to hear… would have been nice to get soome sort of time frame and maybe what other payment methods could be expected…
In the mean time I tried using the credit card of a friend of mine, but that didn’t work, because reasons… (I got redirected to the bank and got a message saying that the card wasn’t available for online banking stuff, even though my friend calimed to have already used it online…)
Anyway, thank you for your time and your work and I hope that I will soon enough be able to download SFX.

We are working on adding new payment methods as we speak. It is now a bit of a waiting game to get everything in place as we are waiting for our payment partner to make more methods available to us. You will be informed as soon as we deploy them. Thank you for being patient!

That pretty much is how geo-tagging works I think 😀 You definitely need to have your DNS in Europe in order to be able to download it. If you are still experiencing such an issue, please write to us on Zendesk so we can help you out. ( https://jolla.zendesk.com/hc/en-us ) Thanks!

Thank you both for your comments about the F5321 model. That is something that, as far as I know, our community is working on and we are looking into supporting it too. No promises are yet made but I am letting you know that we listen to our community carefully 😉

If you wait a few days, we will come out with Linux instructions which potentially eliminates the need of a Windows system if you have your device fully updated to the latest version of Android before unlocking the bootloader.

I just a a few questions:
If I buy a license will it be locked to my account or can I transfer (eg. in the event of selling my device)?
If I buy a license but get a new phone can I then transfer it to the new phone? 🙂

Thank you for your comment.
The license is tied to your account, but is definitely transferable if you write to us on Zendesk before you sell your device so we can help you out. And yes, if you get a new phone, it is definitely possible to transfer Sailfish X to it as it is tied to your Jolla account.

Hello Charly,
it is possible to flash via Linux/MacOS, the only limiting factor is the EMMA tool from Sony which is only available for Windows. If you have no need for EMMA, then you can flash via Linux if you want to.
BR

Many many thanks to the Jolla team and it’s community developers. Great work. All works smooth and well. Photo/Video Camera, BT Call/Phonebook, syncing Caldav / Android support. All your promises working pretty good and…you keep the deadline. Thumbup! Have a nice Party for your success.

This is a big milestone for us, the first installable Sailfish OS for our community officially supported by us! We are extremely happy that our hard work paid off and everything is working as it should. Enjoy your time with Sailfish X!

I am really looking forward to purchase, but I also do not own a credit card besides 2 business credit cards I am not allowed to use for private purposes.
Why is it not possible to add other possibilities like PayPal?
I could freak out that I waited for that long just to find out I am supposed to pay at least 60€/a for a reasonable credit card!

We apologise for the inconvenience caused by our payment methods. This currently is what our payment partner provides to us, but we are certainly looking into expanding the possibilities with more payment options available to our community.

Hi, I think Emma tool just needs to update the software, in case you did not update OTA. In my case it was not necessary. Check if the build version matches with the suggested one(34.3.A.0.228 or higher).

You basically need to update your phone to the latest version of Android before flashing Sailfish OS. Emma tool shall help you out with that. Following its instructions essentially means that you should perform the update using Emma tool which is fairly simple procedure to follow through.

in together.jolla.com some one in the community got it working with the single sim flash, but only a single sim works, someone else said they were working on a hack so that hte sd card and second sim would work.
there is a screen cap of 2 sim cartes.

Sorry a quick search I can’t find it but I’ve been on the PC/phones for 14 hours now, going to bed.

You are welcome! That is totally your call. I can’t promise you any date for the F5122 image (and if it ever happens officially or not) but if you are willing to take the risk for entering those command lines, I can’t stop you 😉

Congrats for this important milestone! We should appreciate and support Jolla’s and other similar companies work if we do not want to end having the same 2 operating systems for mobile devices out there 😉 Waiting for my device to arrive so that I can install SailfishX.

If you still are experiencing payment issues, please write to us on Zendesk ( https://jolla.zendesk.com/hc/en-us ) so we can help you out with the technical details. We apologise if this has caused you any inconvenience.

I am able to pair my JBL Everest 700 bluetooth headset with Sailfish X and then play music through it with the official android Spotify app. But its probably just using some system sound output and not bluetooth directly

Yes that is the case. If the app itself needs Bluetooth, like an app to connect your Smartwatch to, or if your headphone has an Android equalizer app, then it will not work. But thanks for your feedback!

I was hitting refresh all day yesterday.I think I bought it 5 minutes after it was released (and before the mail came in).I was pleasantly surprised by how smooth it was working.For me it was like the N9 which never arrived(or arrived too late anyway).Back in the days I was the proud owner of a Nokia N900 (having previously only bought Nokia phones) and was waiting for the N9 which kept getting delayed.In the end I got frustrated and went to the dark side(Android). Time to repent 🙂

It is not really surprising how many people are joining us from the N9/N900 days! I myself am one of those people 😉 We are very happy that it went smoothly for you and you are enjoying your experience with Sailfish X!

I’m wondering about the wording here:
“5. How long are the software updates running for me? A year starting from when?
We offer updates and customer service for a year from the software delivery start, which is in October. ”

Does this mean that someone buying 6 months from now will only get 6 months of costumer service? This sounds cracy, but that’s what it says. 😛

Software updates will follow for at least a year from now. does not matter when you purchase the device. But please note that we say “at least a year” which also could mean that we will expand it. We won’t let you stranded of course.

Disappointed that it was not made clear during the announcements over the last few months no mention was made regarding limited geographic availability. I now have a phone which is of little value to me. Any ETA for Australia? Thank you.

Just dropping word to say I’m loving Sailfish X. The Android apps are more integrated/reliable than ever, and everything else is just as smooth as on my old Jolla phone. But with some nice hardware upgrades. Also, my bluetooth headphones are working fine.

There are a lot of Sony/Android hoops, but none of that is on you. All in all, great work, thank you.

Thank you for this comment and your feedback! We are glad that everything is working as it should, since we really put a lot of blood and sweat into this over the past weeks to get everything to working condition. Hope you can enjoy it as much as we are enjoying our time with it. Oh and expect everything to only get better with each update of course!

Dave, I’m sorry but it does not work like that. I understand your intention for this but these are kinda unrelated programs. Plus, we are not really making that much on top of Sailfish X sales. What you are paying is mostly going to license fees and other costs that this case carries. We are more than happy to receive support, but can’t really trade it like this. Let the refund program be refund program on its own.

Thanks for the offer, Dave. By the way, if you use your tablet refund voucher and let go of the rest of your refund, there will be a big chance for another person to get their refund earlier… but I assume that’s not really what you meant, was it? 😀

It’s just a little bit frustrating.
I guess i’ll find somebody, who has one of the accepted cards.
In germany, ceditcards are probably one of the or even THE less used payment option/s.
In statistics, which i googled a few minutes ago (no joke!, i wanted to know that), creditcards make 0,1% of all non-cash payments the whole year 2015….
just to give you an idea. 😀

@DeZett: Do these statistics focus on online business or do they include all kinds of non-cash payments, like paying with Maestro in a shop? The latter would make it 100% useless in our current context. Jolla does not operate a gas station in Köln where people pay for a Twix and a Coke with Maestro NFC.

What we’re looking for here is online trade. And I don’t know any online shop – German or not – that doesn’t have credit cards as primary payment option.

For example, the Android API (and with that, Android apps) offers what? Paypal and credit cards. It’s hard to believe that customers don’t use payment options in their Android apps.

The question is not, how many shops offer it as an option. The point is, as long as they have an alternative, germans don’t use creditcards, even IF they own one (mostly as some kind of giveaway/present by their bank due to contract changings to their account).
Any further discussions about the reasons for their ongoing promotion tend to be quite political and don’t belong here, i would say.

Hi ossi1967, according to your username you might be born in 1967 (no offence ;)). But for me I’m around 30 and for me and my friends “creditcards only” purchases are often showstoppers. Sure CC is everwhere shown up in payment methods. But to be honest I only have one friend who is ordering a lot of stuff from US who is using the creditcard frequently. Every one else is using paypal or amazon (if international) and national “sofort überweisung”. In the recent years 5-10 I only had to use a creditcard twice for flights but thats it. Don’t know if jolla is making some statistics about purchases in Germany but I’m sure their might be some more potential for sales.

Bottom line your are right the statistic doesn’t focus on web only purchases but my experience is the same that dezett mentioned.

@CochainComplex Yep, I’m in my 50s now – and I don’t take that as an offense. Quite on the contrary, I just think I’m 30 years ahead of you. SCNR

Anecdotal evidence such as “I don’t know anyone who…” just isn’t worth a thing here. The facts are: Credit Cards work everywhere. If you do financial transactions on the internet, life without a CC just won’t work in the long run.

Yes, PayPal is an option if you don’t invest too much time into thinking of the political consequences of the system. (In short: It’s bad.) I’m a lazy guy and sometimes bypass the 2-factor-auth used by many CC driven shops through PayPal’s much easier “email/passwort” login. But I feel bad each time I do so. In the end, PayPal will just charge my credit card, so from that point on it doesn’t make a difference.

I don’t know why your friends regard CC only payment as a “showstopper”, but sometimes you just have to accept the world as it is. Don’t blame Jolla for it. You don’t want to use a CC in a CC-only environment? Well, you don’t get the product you want.

(BTW, I find it quite fascinating that while DeZett hints at some obscure “political agenda” for not using CC, nobody seems to see any problems with PayPal, Amazon, Bitcoin,… Those are the really dangerous villains. Why is that? Are people at 30 still trying to be what we used to call ‘cool’ by following the mainstream?)

In the end, it’ll be great if Jolla manages to offer as much payment options as possible. To each his own. I just find it strange if somebody asks them to do so because “None of my friends uses Credit Cards”.

BTW: Do people actually *use* bank transfers in online shops? Sometimes I see that as an additional offer for small amounts in online shops that are somehow affiliated with the government, but the procedure is almost physically painful. I’ve never seen the option in a purely private consumer environment.

@ossi1967 at somepoint you are right. I used my empirical data (experience) to extrapolate this to a larger group. From the statistical point of view this is not a valid practice.
Two reason why I did this approach. First of all – all statistics Ive found are in german so most probably only usefull for both of us and dezett. (googletranslate is not able to do a proper job with statista). So but for the sake of statistics

Second thing – which is too obvious for me but I haven’t mentioned much information about it to emphasize the argument.
I consider my self as an average nerd: physics background working at a particle accelerator institute. (My name might be a hint) …So my peer group is a “sales target” for this kind of software product. And yes we (friends and colleagues) are also debating alot about CC, paypal and this to an extend of implemented backdoors like intel ME – and how we get rid of it.

Bottom line Ive never blamed Jolla for not implementing Paypal – But for me (and a lot of my representive peers) a Credit Card is not necessary – even if I’m ordering a lot from e.g. mouser. A creditcard would be an additional way for companies to gather informations (in my case).
Jolla could implement Bitcoins (allready mentioned somewhere) then it would be “cooler” and even more independed.

At the moment I’m complaining that only CC Payment is provided. The easiest way to get around the political issues of CC’s and Paypal might be an envelope with hardcash or check. Or they could just give us the IBAN.

Once you are using a e-cash payment method there is allways some political issues involved….however

Due to a lack of 5121 here, I will need to source one somewhere else. I will be in the US shortly. Is the US version of the phone the same as the Euro version? (ie. will Sailfish work on it?) Or do I need to wait until I get to Europe again at Christmas?

Also, what is the issue with the 5222. I don’t care if the second SIM doesn’t work, as long as the primary works.

As long as you have F5121, it doesn’t matter where you get it. Just make sure it is carrier unlocked and the bootloader is unlockable and you are set. Please remember to download the software before you leave for US since it is unavailable to download over there.

Bit of a nightmare to flash but got there eventually.
First impression was quite good but after playing around with it their are a few problems. Pulley down to answer phone doesn’t always work. White blobs to go backwards and forwards through the screens seems a bit hit and miss. Although bluetooth says it is connected to my watch (Pebble2) non of the apps will connect. Installed Tweetian and Sailbook both of which seem jerky in operation. F-Droid seems to work OK once I turned on start at bootup. Fennec (Firefox clone) work OK. OSM Scout maps is much better than on Jolla 1 and picks up location quickly.

How long is the voucher for the tablet backers valid to be converted to a Sailfish X license? Are there plans that to voucher could be used for further things (e.g. buy more support or licenses for additional devices?)

There actually isn’t a real time limit as long as we are selling this software, and it’s not a limited edition software so you can use it whenever you like. However, you can most likely not use this voucher for any other program if/when we offer it. If it is still in the context of Sailfish X (though for other devices) that is a different case. We shall however most likely issue you another voucher. It is yet to be decided.

Have been using Sailfish on a Nexus5 as my daily driver for the last few years. Flashed SailfishX on my new XperiaX yesterday without any issues. Nice to finally have a supported device with android support. Love the clean interface and native support for CalDAV, CardDAV, XMPP and OpenVPN!

It runs nicely. I’m happy, that I can replace my Jolla1 from now on. Thank you very much!
The instructions need more information about the fastboot-stuff. If do exactly what is written there, it wont work. You need to get the information from more than one part of tjc to get it work.

If you mean the part where you have to copy the usb driver to the android sdk etc.. folder? Gave me also some puzzling.
Had also some struggle with fastboot. So the tutorial said to enter “fastboot devices” which didn’t work. Got a big error,and suggestion to change it to “.\fastboot devices” which worked and also the next line to unlock had to be preceeded by .\ .At first i was withholding but nevertheless followed that instruction. But that’s more Sony’s part of the tutorial.

Just remember that enabling double-tap can introduce some bugs such as battery life drain and touch screen unresponsiveness at times. It’s really hit or miss, that’s why it was disabled. Hopefully it works well for you!

James, where will you announce the comming expansion of payment options?
Jolla’s current choice of payment service provider, which seem to be using …secure access and verified by.., this blocks payment access for some. Please provide working alternatives soon, thanks.

Yes that’s helpful thank. But you should make it even more detailed for less experimented users, like your #2 which is well detailed. What I would put:

– skip chapter “A”, instead, download the latest platform-tools and unzip it
– follow chapter “B”, except point 3.a, as you already done this in chapter 2. For point 4, go in the platform-tools directory that you’ve unzipped above

Hi Sthocs. I have finally managed to get these unzipped. Sont Instructions:
1 Turn Off Xperia X – Done
2 Connect a USB Cable to your computer – Done
3 Connect to PC while holding the Volume up botton – Done (blue light appear beside camera)
3a Ignored.
4. When device is connected open command window on your computer and go to the platforms tool folder – How do I go about doing this? I have the files saved in a “Jolla” folder on my desktop.

Update: Command line figured out thanks to Startpage 🙂
I open the command (cmd)
and copy over the command Fastboot devices and surprise surprise I get an error
fastboot is not recognised as an internal or external command operation program or batch file.

Hi Sthocs
Just to clarify. Lat night when I did this I had the cmd tool pointing at
cd C:\Users\your_username\Desktop\Jolla\platform-tool but that it. I was not directing it specifically to fastboot.exe. I have attempted the same again just now pointing it to the folder “Platform Tools and not to the fastboot.exe file –> same error as before

Hi seannyboy. If you are in a cmd, in the platform-tools folder (where there is the fastboot.exe file), and enter the command “fastboot”, it will for sure do something else than an error.
(From cmd you can see what is in the current folder with the command “dir”)

Hi Sthocs. Good news and bad news. I found the directory through CMD. Typed in fastboot devices It found a device CB512E…. Fastboot (looking good so far)
Then I tried fastboot -i 0x0fce oem unlock 0xFB4xxxxxxx
OKAY [0.250s]
Finished. total time: 0.250s
(I assumed this was it completed. So I went back to the Jolla instruction again to follow chapter 5 (done) and the 6. 6.1 to 6.5. 6.6 sounds straighforward. double click flash-on-windows.
Error: This device has not been unlocked for flashing.
I then tried the unlocking process again.Failed (Surely this indicates its unlocked. (when I turn the device on i get a message warning me the device is not safe as it has been unlocked. so after booting into Android I then turned the device off again and started chapter 6 again. I got the same error. so is this unlocked or is there another problem. cheers Sean

Sthocs
on October 17, 2017 at 12:03 am

Hey great, you’re almost there, I think you just need to complete the setup of Android before doing chapter 6.

seannyboy
on October 17, 2017 at 1:44 am

Update: I have connected to EMMA many times and updated the device 8 times (so far) I am now on build version 34.0.A.1.277 when I connect to my PC with the vol up button i get this error when using the flash-on-windows.bat file. “this devise has not been unlocked for flashing” BUT….. when I reboot the devise I get a message saying device unlocked and is unsafe. and the fact it connects to EMMA indicates its unlocked. Im now at this for 3 hours and stuck. please advise 🙂 .. By the way formal jolla instructions need to be completely updated.

Sthocs
on October 17, 2017 at 10:08 am

You need to be on version 34.3.A.0.228 or higher, that’s clearly stated in Jolla’s instructions.

seannyboy
on October 17, 2017 at 11:12 pm

Complete the android setup? I have switched it on and done basic setup (skipping most settigs). Turned up devloper mode / use debugging. And thats really it. Have I missed anything

seannyboy
on October 17, 2017 at 7:51 pm

Hi Sthocs I appreciate the version needs to be at 34.3.A.0.228 or higher. I have been connecting to EMMA many times today. Connect the device while holding the Vol down button. EMMA picks up the device immediately and offers one update at a time. Hoever it seems to be offering the same update all day. My build number has not change all day my software verson has also not changed. EMMA show this information for each download.
Running F5121 34.0.A.1.277 customised NOBA 1302 – 3140 R7A user-live COM
Software 1300 – 4911 34.0.A.1.277
Customisation CDF 1302 – 3140 R7A
Can somebody please advise how I can get the update required to bring this to the correct build version.

Problem solved. Seems EMMA didnt like the PC I was using.
I now have the system up at the required build level 34.3.A.0.228. But what should be the home stretch turned out to be a small problem
“The devise has not been unlocked for flashing” How can this be. It is unlocked I get a message when I power the device on telling me it is unlocked and insecure. Any Advise?

Hi James. Update in #4 helps a lot but not 100%. If part A (Sony Document) is invalid as it was covered in detail on the Jolla instructions “Install the fastboot driver” Then we move to part B “Connect to Fastboot” “a. Windows users: When asked for a driver, open the Devices and Printers directory, click on the fastboot driver and press Update ==> Is this not what we did earlier with the Jolla instructions?
Browse and point towards the location of the new android_winbus.inf file ==> How?
4. When your device is connected, open a command window on your computer and go to the platform-tools folder within the Android SDK folder. ==> Is this asking to access a program I dont seem to be able to access this, although I accept I may be doing this wrong.

fastboot devices ==> Command not found

This is a real learning curve for me and loving it. But cant wait to have SF on my sony phone. Any help you can offer will be GREAT 🙂

Hi James
Can I ask the jolla team to re write step 4 without refering people to the Sony developer site. This site makes the assumption you are a developer and know in detail what you are doing however from my perspective I am not a developer just a Jolla / Sailfish OS fan and want to continue using it. Can you please post step by step instructions on how to do step 4 (with screen shots if possible) All other Jolla notes are perfectly written for the non techys in the community but sony’s information is not so clear cut. Please help as I really want to get my Sony Xperia X up and running with this excellent OS.
Slan anois – Sean

I had some problems installing SFX but after some trial and horror I managed to solve them and set Sailfish successfully up. The key was reading the instructions CAREFULLY, understanding them and doing exactly as the guide says. Some problems were caused by my Windows which is in Finnish language so the menus/selection texts differ from the guide. Getting the right choices in points 2.3 —2.16 in installing the correct Windows drivers was the key to success. The rest was easy and straightforward.

Hi klemolap. I have gone through the Jolla steps 1 by 1 and as you said reading it CAREFULLY and slowly it all makes perfect sense. The jolla instructions are well written. Section 4 though / Sonys instructions is where it goes wrong.

Agreed. As a non-techie I had zero problems with Jolla’s instructions but for unlocking the bootloader I had to rely on youtube. After many shitty videos I found this one helpful: https://www.youtube.com/watch?v=jWPYicb8_-Q

Hi fstrahlm. I agree of all the youtube videos out there this on is one of the better ones. But still didnt work for me. I followed her instructions to the letter. Went to the “Get just the command line tools” section downloaded the windows file “sdk-tools-windows-3859397.zip” unzipped it and got a file call “tools” no installer file inside but the video shows an installer file called Installer XXXXX for windows. In what I downloaded this file does not exist.

Yes, that is the impression I got as well. I took a quick glance over the windows batch script that does the actual install. Looks to me like the same could easily be done manually from a Linux system. From a quick glance I think it just runs some tools that come with the Android SDK, so if you have that installed under Linux, you should be able to reproduce the process.

Hello Seannyboy,
In step I think I just did:
-I first updated the Android to 34.3.A.0.228
-connect the phone with USB, pressing volume up and wait for the blue LED
-go to the Sailfish installation folder in win command prompt, you should find fastboot.exe there
-enter “.\fastboot devices” should show your phone
-enter the command “.\fastboot -i 0x0fce oem unlock 0x7BD05DF034E01AB2” from the Sony instructions just as it is on their website. The unlock code is not unique to each device or at least I got the same unlock code which is in the instructions
-wait a while for reply from fastboot and continue with step 5, no Emma tool needed for the unlocking or flashing
remember, trial and horror …

Dear Jolla team,
for a long time i’ve been observing your posts and progresses you’ve made. I was worried for a long time if you could manage to deliver sailfish to the ‘masses’ and thus giving others the opportunity to enjoy this os. I was worried you would share the same faith with firefox os and ubuntu phone.

finally I am glad to see that you have mastered it. With sailfish x you gave many people the chance to buy/use their sony device and put sailfish on it.

I’m proudly writing now from sailfish X and enjoy it like I enjoyed my nokia 9000 in the past.

I finally can start developing some ideas/apps for this platform that i have since some time and I will massively recommend you to friends and colleagues.

I never thought this day would come but I’m completely discouraged. The complaints here about vagueness back when the tablet mess was unfolding were completely unfair to Jolla because publicly criticizing a supplier who was already uncooperative and possibly unethical was going to make a bad situation even worse. Everybody should have understood that. Now however, as a Canadian, all I know is that you would apparently like to sell the X software here but we’ll see. I can not imagine what the obstacles are nor why they need to be secret. I’ve bought things from every continent online with my credit card with never any difficulty. This atmosphere of mystery doesn’t make sense to me and it’s hard to maintain faith in a company that does things that seem a little crazy. Honestly, I’ve given up and I’m very sad and disappointed.

I can understand your frustrations as I would feel the same way.
I was thinking about this the other day and it can’t be about payments…my personal OPINION is that Europe is the test bed to see how everything pans out. If things go well then eventually N, S America and Asia will open up.
I’ve waited 4 yrs for a Sailfish device…your time will come.

I’m sure a company – any company – would prefer to sell more of its products. And I’m sure the handful of developers at Jolla who got this working would also like their hard work to be useful. We don’t know what goes on in backrooms in corporate meetings with a cabal of lawyers present. It might very well be that beyond the limitations of being a small company and having limited resources, Jolla itself doesn’t get to choose all of the conditions surrounding suppliers and legal requirements. I’m not saying you’re not entitled to feel some frustration, but I think there are some even at Jolla who share that frustration.

Got it working last night! Downgraded, got keys out (I think), upgraded again OTA, flashed Sailfish X and rebooted. No Windows needed.

Exchange supported and text prediction didn’t install properly, some problem with the store last night?

Moved my btrfs formatted memory card from Jolla 1 to Xperia X, doesn’t work. I think btrfs is not compiled into the kernel, I don’t see it in /proc/filesystems. There does seem to be f2fs. Any official word on missing btrfs or should we rely on f2fs being supported?

Apart from those issues, the system feels pretty snappy and seems stable so far. Good job!

So I finally installed Sailfish on the Xperia X last night. So everyone knows, I did the whole thing via linux without any hassles or issues. HOWEVER, you should be comfortable with using the command line and have understanding of what you’re reading when the shell outputs messages.
This is my first taste of Sailfish on any device…I used the predecessor of Sailfish, Harmattan, and I must say I’m very, very pleased with what I’m seeing. Sailfish is such a refreshing change from IOS and Android. The only thing that ever came close was BB OS10.
Just wanted to say thanks to the Jolla team and Sailfish devs…you’ve done a fantastic job and the wait has been more than worth it.

Hey James and Jolla Team, good job and congratulations on release a new Sailfish on new devices, personally I really hope that it will eventually release on other than Sony devices, as it is really difficult to bought a second hand Xperia X device on my country. I am a fans of Jolla since it first release, I tried iOS, Pure/Stock Android, Windows 10 Mobile, BlackBerry 10 and even Tizen, which none is my liking, really hope one day I can get another Sailfish OS phone in hand again. 😀

We definitely are planning some kind of expansion on this program. Details are not yet concrete therefore nothing can be revealed but keep your eyes peeled here so we can update you as soon as we have something to announce 🙂

Glad noticing that the flashing is a success. I have to wait for an easy instruction for flashing with Mac/Linux. Hope it will come soon, because the pictures that my Jolla 1 produces are of a low quality and the speaker of this Jolla is really bad.

If you haven’t unlocked your boot loader, you can upgrade “OTA” – just keep checking for updates and apply all of them. The Emma tool just allows you to jump straight to the latest Android version; you don’t need it if you can update to the latest Android version the regular way.

I downgraded and extracted my DRM keys, but I’m not sure it’s even possible to restore them so you probably shouldn’t even bother. It’s a lot simpler if you don’t.

Once you have the latest version of Android, just follow the official instructions, but run the equivalent Linux commands instead. Skip the whole FastBoot drivers part, that’s for Windows. Install the Android tools for Linux (there are packages in Debian and Arch Linux at least). Unlock the bootloader with fastboot, extract the SailfishX zip, add that Sony AOSP blob to the same directory, then run the flash script included in the Jolla package. You probably need root access.

Thank you. But I have unlocked the bootloader already. Took me some effort. DRM also removed. My Xperia is just waiting for an easy instruction with Mac/Linux. I am not a developer and perhaps twice or even three times the age of most people here.
I certainly will have a look at the link you suggested.

No Desmo, I have a Mac and so have all my friends. I could install Linux with or without virtual box. But I haven’t the courage to experiment without a good directory. But if you know a proper way to flash it It would be nice to share it here, because I am sure that more people are waiting for it. Thanks.

I had started preparing to install Linux as dual boot on my laptop. I didn’t bother but in the end. Installing Linux would probably would have been easier and quicker than using the Windows process outlined on the Sony site.

At the moment I’m still setting the phone up. So far I’ve set up my email accounts and transferred my contacts from my Jolla C via Bluetooth.

Next is to get all the Apps I have on the Jolla C onto the Xperia. The App I use very regularly is Here (WeG0). I can see it in the Store on the Jolla C but I cannot see it on the Xperia. WHAT’S HAPPENED????? I really need this otherwise the Xperia becomes limited in it’s use to me.

One nice surprise is the Sony cover still works in the respect opening and closing the cover wakes and sleeps the phone.

I’m really missing the double tap to wake up. I guess I’ve got so used to using it, my old N9, Jolla C and Nokia N1 tablet all do it.

I dont know of these apps, but i downloaded one from net with .apk and transferred it to phone download. And with file browser went there and click that .apk file and pull from above out “install”. It works fine, some features may require to boot to get them work. I have no idea if this is secure, so if you try it, please at your own risk. Dont know how gps works. Im novice. Maybe someone can tell more, if it could be found on some store.

HERE WeGo:
I have downloaded HERE WeGo (2.0.11709) via apkpure.com (use this app for almost all Android stuff). However: I still need to verify whether this version is working on X, since on C we had to downgrade to 2.0.11424). Let’s see how it goes this afternoon.

I was testing it last weekend and it is definitely working on Xperia X. Just just need to know that it is waiting for GPS when you are not moving. This however isn’t an issue since it immediately gets GPS when you are moving a bit. I had the maps running in offline mode since I don’t have a sim card inserted at the moment.

Here Wego does not work anymore on my Jolla since the latest update of Here. So it is probably not due to the flashing that you don’t see it on your Xperia. You could try Scout, the openstreetmap satnav instead.

We are happy that you made it! Too bad that your BT headset isn’t recognised… I think you are the first case of problem with this. But unfortunately there is not promise for a fix any time soon as we have repeatedly said that BT is not an officially supported component by Jolla yet.

Hi james. It’s the 15th today? time for the monthly refund mails. I can also inform you that I backed sail x in the hops that this will get 50 dollar to some backer. Still waiting for my last piece of cake. Installation was easy but how you can charge money for an installation is beyond me. sail x is fast than on jPhone 1. But to many services isn’t working or completely missing. try to scroll to the last comment in this page takes forever with snailfish an many pages simply not work in the browser. But in the end, happy to see you sell something that could potentially speed up the refunds.

Hi Dave, we are on it. First of all, yesterday was Sunday and I personally was taking a well-deserved rest. Secondly, we will send those emails out as soon as we are ready to pay out the money. It will happen shortly and we will update you.

Thirdly, what we are charging you is not really for installation, we (Jolla) are hardly making any profit from the sales of Sailfish X. What you are paying is actually mostly the license fees for Alien Dalvik, Predictive Text input and Microsoft Exchange.

some how it must affect the refund since jolla have a bunch of many for different project. anyhow. Regarding the exchange. Do you have any knoledge at jolla how exchange works. some use cases like respond to meeting request. accept/tentative/reject since this isnt working. exchange integration is basically useless since you cant work with it. can I suggests that jolla looking at the feature provided and asking what is minimal juse cases to be able ro work with a feature, like exchenge.

did that once. Its a waste of time. just want to highlight the importance about how geatures are used in real life. this was just a small example how exchenge is unusble for many businessusers which are likely the onlyones that actually wants/forces to use exchange.

Thank you guys so much for making this happen. You can’t imagine how great it felt to finally wipe that filthy Android off my phone and watch it boot a clean, sane and usable operating system for the first time. 4th day of Sailfish X now and it just feels beautiful. It actually works better than promised, the performance is great, the FHD display is just gorgeus, and I finally have enough RAM to run everything I need. Best of luck to the company. You guys are giving me back some piece of mind.

Yesterday, I finally installed Sailfish on my Xperia X. The installation took quite some time but all went well. It is absolutely amasing to run Sailfish on the Xperia! The performance of Sailfish on an up-to-date device is awesome, the display is stunning. It seems you are more than back on track, congrats to the team!

As for Bluetooth, we have not yet had any complaints regarding connectivity issues. So it should be pretty safe for almost anyone. Unless you have an accessory which won’t work with the current software stack. That is hard to tell.

As for the rest of your question, there is not word yet, but we will update you as soon as we have something to announce!

I guess you’re using Rockpool as the app for the Pebble 2. It’s my understanding that Rockpool doesn’t currently support Pebbles BTLE protocol. This may be part of your problem. I couldn’t get my Pebble 2 to work with my Jolla C either, though the Pebble Steel works perfectly.

Does Sailfish X have Aegis-like restrictions on updating system components?

I am holding off on my order in anticipation of some Mer (and Sailfish) package updates, but I won’t wait if I can package and install git master of wpa_supplicant today.

Like many others I am over Android vendors failing to release critical security updates on time, and preventing me from patching my own devices while waiting. I would love to switch to a mobile OS which lets me keep my device secure (even if that means dealing with anything I break myself).

Hey James, now the Sailfish X is out and your new software shop system is up and running – let’s get back to my suggestion for a official FairFish image 😉 – @mal seems to get near a new release with the new kernel and basen on the latest Sailfish for his community port – wouldn’t it be great to release a fully working image for the Fairphone2 including the propriety stuff through Jolla Store just a month after the release of Sailfish X – I still didn’t download my purchased Sailfish X image because in case I can get an official FairFish soon I would sell the Xperia and keep going with my Jolla1 for a few more weeks …

Can somebody please advise how to proceed here. Device is unlocked and has been updated using EMMA to the latest build version 34.3.A.0.228. I have followed the instructions (with help on how to unlock the device) I am now ready to go. Everything is ready but when I try the final step – Double click on flash-on-windows.bat I get an error message telling me the device it locked for flashing. When I turn the device on I get this message “Your device has been unlocked and cant be trustefigurationd”when I go to the dial pad and type *#*#7378423#*#* – configuration – Rooting Status: Bootloader Unlocked : Yes
Build Number: 34.3.A.0.228
Android Version: 7.1.1
Please advise how to proceed here

Please look for fixing mobile internet. It disconnects pretty often and it always resets settings made on reboot.

I’d also love to see some improvement for the keyboard, e.g. longpress on letter gives you additional characters like numbers or often used symbols like a slash. Then a bit more of personalization, e.g. the symbols in app launcher are rediculosly big and a pity that the patch from coderus does not work on sf x and i think the switches for eg mobile internet should be made better reachable. Im coming from jolla 1 (with some weeks android on the x which was a nightmare) with patched switches to evrntsview so switches were just one swipe away. The only thing i miss from the few weeks of using droid is opera mini, i liked it when i used it on n8. There should be more settings for the browser like not loading images and a text view for emails.

then of course fm radio is missing 🙁 luckyly i own an mp3 player

but all in all im pretty happy with sf x and thank god i got rid of the crappy sw from google.

Well no but its possible. With stockbrowser the option to not load images is missing but you could ask for the scrollbar. It is also missing in another app, so go ask for it on tjc. Dont forget to ask for refunds as well 😉

Hi James
You and your colleagues make my life different again, it’s amazing. But I have an issue when going to another place, because GPS is not working properly on android apps. I want to use Sailfish X as my main device, Can you guys fix it in the coming updates, please. It’s indispensable to me.

So you only need another person to pay, should be possible. Nrw is my home Bundesland would be nice to be back. Did you already ask someone for his cc? Family or friends. I’d help but it could be kind of complicated

Still in progress. Tried one already… girlfriend’s card, didn’t even know she has one, but didn’t work due to a lack of configuration in the security-checks.. she never used it.
i’ll wait until next week.
perhaps a friend has to to help, or i even thought about, getting a card by myself.
Who knows, perhaps they add other options for payment within the next days.
my jolla one is still in duty and works fine, so…. no hurry.
till then i watch strange 3D-dinosaurs on my desk with my new android phone. 😛

OK. While I am waiting to get a device, I have been reviewing and researching. Apparently I should back up the DRM keys/partition before I install SFOS. Fine, so while researching this, I found the following.

“Sony Xperia devices are known for their excellent Sony camera sensors and implemented software technologies like Bravia Engine and X-Reality display modes. These features noticeably increase screen colors and camera quality. Everything is sharper and photos taken in low light conditions look just great.

All these features are made possible thanks to the DRM keys. But when you root your Xperia phone, the DRM keys get lost as well as all the features. The camera doesn’t perform as well and photos in low light look just terrible. The screen is not as vivid and colors are washed out.”

So, is this bogus or real, and what is the state of Sailfish’s access to the Bravia and X-Reality engine gardware, quality wise and so on?

Am I the only one who came across this?

I looked at a 5122 and I admit it looks pretty sharp, so I thought the question was worth asking.

Yeah we know, and this is real unfortunately. Low quality photo is decreasing:
– Android with DRM: Excellent.
– Android with bootloader unlocked: grain, not very sharp, but still lightly
– Sailfish OS: dark. Sharper than on Jolla 1, but almost darker :/

Latest version 2.0.11709 can be downloaded from Aptoide Store or from Apkpure Store.

I was testing it last weekend and it is definitely working on Xperia X. You just need to know that it is “waiting for GPS” when you are not moving. This however isn’t an issue since it immediately gets GPS when you are moving a bit. I had the maps running in offline mode since I don’t have a sim card inserted at the moment.

On Jolla C currently working is 2.0.11424 which you also can get in Aptoide or Apkpure store.

I have noticed here WeGo on iOS is the same when running offline. Every time one stops at a traffic light it “gets lost” and as soon as it gets a bearing, it’s likely to send you the wrong way – so always remember what it said last, before pulling out from the stop light.

Yes, I got it running by using Send Anywhere to transfer the version I had on my Jolla C. I see there is an update being offered on the APKPure Store. I haven’t tried that yet.

I’m currently trying to get the latest version of Sports Tracker to work. It’s recording activities OK but when I go to upload the activity I get a “No Internet Connection” message. However I know it is connected as I’ve gone in on another devices and changed the description on a previously uploaded activity from the Jollas C and the description updates on the Xperia. So it’s talking to the server. I may try installing the older version I have on the Jolla C.

For people who are not good with instructions, you could add: “Please follow the instructions in the exact order they are presented” 🙂 Sounds obvious, but somehow I got myself trying to install Android SDK with Sony’s instructions which contained an error and got very frustrated.

Also, I accidentally closed the page with Sony’s instructions and could not find it again (with google or from history) without starting the Sony’s process from beginning. Not very smooth.

It seems similar with either option Alan, but in practical use, the system works fine, I completed a couple of car runs, (In offline mode,) and Here maps ran perfectly, (even stopping in traffic, didn’t seem to lose gps.)

Hi Dave, tis may take a few more days. We are held back as we are waiting for the money to arrive to our PayPal and it is taking an unusually long amount of time. We are currently investigating what is taking so long…

@James Noori: Can you implement a Dave999 filter for this blog as a refund option for the tablet -would save me from some useless scrolling up and down while trying to read the actual content. Anyone else interested in this refund option? 😉

Why do I need to make a google account and install an google app and on my jolla phone to buy a jolla operating system? It is needed to pay with kredit card. There is no other option to buy. This is aconfession of failure …

The Linux instructions are almost ready and will be published later today (hopefully, if everything goes well). New payment methods however, do need a little bit more time as we are waiting for our payment partner to make more solutions available to us. Thank you for your patience, Kea!

Thank you for your reply, James. I will wait. I have read the new instruction for flashing Sailfish with Linux. It says that if you don’t have the latest Android, you will have to use the Emma tool with Windows. ??? Does that mean you still have to use a windows computer?

Why did they not tell us this before we unlocked our Xperia’s ? Nobody said that we had to update before the unnlocking process.So, what is it, do I need the Emma tool or not if my device is unlocked and if it has the pre-latest Android?
I am willing to wait for a proper instruction, but this is very confusing. It is amateuristic, too experimental. I like Sailfish very much, but I absolutely do not like the chaotic procedures as shown here.
My conclusion is, that Sailfish is only for the tech savvy priviliged and if it stays this way, it will not become a serious third option. To my regret.

Wel, I must have missed this and I am sure I am not the only one. Do you probably know if we also will need the Emma tool with windows in our case (pre-latest Android) when the instruction for Mac arrives?
I still think it would have been better when Jolla had tested out its procedures in a small group before bringing it to the community/public. Unlocking the bootloader was also chaotic. I feel sorry for all the people like Seannyboy who struggled so much.

You didn’t miss it, you just wanted to be prepared for the release, and unlocked your bootloader in advance with community’s help. You didn’t wait for official instructions.

Yes, it looks like Jolla will stick to the official Sony tool in their official instructions. So I suggest you to once again use community’s help to finalize your Sailfish X installation.

You managed to unlock the bootloader without Jolla’s detailed instructions, I think that was the hard part. Now if you simply follow this tutorial you will have Sailfish X in no time 😉 http://talk.maemo.org/showthread.php?t=99952 (take care to use the MacOs commands and not the Linux ones)
The instructions are quite the same than Jolla’s official instructions for Linux, you can compare.

Yeah no luck for Seannyboy, it looks like he did everything right, I don’t know why the final step doesn’t work for him.

So now the possibility to use the Jolla instruction for Mac is lost. I wished I had known this before. I certainly would have preferred waiting.
The instruction by Jakibaki is complicated for me. Flashtool: under ‘downloads’? The previous release of the newest? Where comes Sailfish in? Do I first need to buy Sailfish, begore starting the flashing, or during the flashing? What about the links to Cyanogen and Mega?

This topic has most definitely been looked at by us. We need to evaluate our capacity and make the Xperia X experience as good as it can be first before attempting to release new software for new phones. It is on our agenda and we will update you accordingly. Unfortunately I can’t give you a date on when yet.

I tried to read and understand the Linux instructions before actually doing anything to my device/wallet. But I stumbled on step 4.4 in https://jolla.com/sailfishx-linux-instructions/ . Where can I found the Sony C1 command? Maybe it will flash by when I’ll get my unlock key. But I’m not feeling confident about this. Also it feels a bit contradicting to say that I don’t need to use Sony’s guide and then refer to “Sony instructions”.

To be able to unlock the bootloader you need to type a command that looks like :

fastboot oem unlock 0x

The actual hexadecimal number is specific to your phone.

You need first to register on the Sony OpenDevices website (you can do it with a throw-away e-mail too), then provide the IMEI of your phone, and then Sony OpenDevices will give you back the hexadecimal key, together with a small “howto” explanation page.

On the section C1 of that small howto page, there’s a ready-to-copy-paste copy of the command with your key.

It has nothing to do with Sony’s Guide, it’s just the website that is displayed when you ask for an unlock code.

—-

NOTE: The unlock will also kill the DRM keys contained in the TA-partition in the same step – check on together.jolla.com if you want a work around to save a dump of the TA partition first.

Thanx. Good hint. Maybe the instructions should contain this. The trick is to hold the button in while inserting the cable, and release it a few milliseconds before you see the green light. Otherwise it is too late. And don’t release it too early either.

But I still got the same error message. However, it help to run the command with sudo. Now I got:
…
OKAY [ 2.842s]
finished. total time: 2.842s

It’s indicated in the instructions: step B3 of Sony’s instructions, and again step 6.4 of Jolla’s instructions.
You don’t need to release it at a precise timing, just keep holding until the led is blue.

That was what I did the first time. I tried it many times and for me the light turned blue only if I released it as I described above. I even tried it on another computer and on different USB ports. Now, I regard myself as an expert on this topic. 🙂

Regarding the instructions, Jolla said explicitly that I should only get the unlock key from Sony, and then also do the Sony’s C1 step. I.e. not their B3 step. And it is not clear to me that step 6.4 also applies to step 4.4.

I think the instructions could easily be clearer. Just copy the blue light notice from 6.4 to 4.4.

Ah ok, you’re using Linux instructions. Well, then I find Jolla’s step 4.3 pretty explicit about the need to press “Vol up”. It’s basically copied from step 6.4. Maybe they should have let the sentence about the blue led but otherwise…
About the fact that you need a perfect timing, unfortunately I think it’s specific to your phone 😕

Hello,
i received a “Jolla Tablet Refund information” on October the 4th.
I’m still waiting for total refund, option that i choosed.
I don’t care about Jolla. I just want my money back. I don’t trust you since weeks.

Dear @Atomfurz. You’re right.
Dear Jolla, could you please give my money back. I trusted you. But you disappointed me a lot. I read all your posts silently. I’m just done today.
Be sure you will not here about me again and i will talk all french community the way you care about your customers and clients !

I did it! Finaly! I spent more than 3 hrs for unlocking and flashing. Totaly worth it! I’m realy glad that i can avoid Android and iOS for (hopefully) many more years.
Thank you Jolla that you are offering a good working and beautiful alternative! After using the Jolla 1 the performence, the camera and the display appear realy gorgeous to me.
Also the patches and programms I used on my Jolla 1 work totaly fine on the Xperia. Honestly, I didn’t expect that ;).

I hope that you will survive in the “fight” with the big players and that no one will ever board your ship of open source and independency! And hopefully many other phones to flash SFOS with will follow.

But I did have some troubles and I’m not sure if it is my bad understanding in english…
I had troubles in unlocking my Xperia but you already specified the steps (tap 7 times “Build no” and the “usb debuging” thing)…

Also I had troubles in “6. Flashing Sailfish X to your Xperia”
When I followd the steps as discribed I allways did get an error. What worked was to first start the “flash-on-windows.bat” and THEN connect the Xperia the discribed way.

How about the camera? What is your experience? Have read some comments like: “The missing DRM-keys knock the resolution down from 23Mpix to 16Mpix, but that doesn’t explain the lack of sharpness in the pictures.” “Somehow the autofocus simply doesn’t work as it should.”Jolla should pay somebody afap to get all the camproblems fixed. IMO its the biggest show stopper for sailfish. Ever wondered if its just the hardware which is crap or also the software. in the case of Xperia X its the software for sure…”
Has anyone used some android cam app?

Taking a picture is ultra fast, under droid it was.totally slow. Image quality is worse than under droid bulk but outside its pretty ok, took some pictures with native app and also a vid. The vid was oitside with clowdy sky but quality was good. Pictures are sometimes good sometimes bad. If you watch first you get more good than bad images

On YouTube, there is a video of a German bloke flashing Sailfish to his Xperia X with Linux. If possible, for computer illiterate folks like I, could someone do a video of flashing Sailfish with Windows?

Yes, and a video of Flashing with a Mac too, the method of Jakibaki, that would be nice. Although I don’t like Youtube, and there is text already, it can be very helpful for the non-techsavvy like me. I am afraid doing something that damages the whole thing.

Dear Jolla team, flashing new Sony Xperia X with Sailfish X went absolutely fine. All works toally fine. I even activated “double tab on lock screen”.

You made an excellent and great job!!!! (Why not earlier?) Jolla is my world. I enjoy very much. I absolutely appreciate Sailfish on Xperia and I’m looking forward to enjoying further developments and improvements.

I’m feeling betrayed… James Noori, I asked if this would work on the US version of the Sony Xperia X and explained that I was very excited to finally be able to use Sailfish OS because I live in the US. Here is what you told me:
“As long as you have a phone which is not locked by any carrier this should work flawlessly. The only issue at the moment is that we are figuring out USA and Canadian payment systems which should be solved soon enough for you to be able to purchase your software with ease. More on that later, please stay tuned!”
But now you’re saying that you have no plans to enter the American market anytime soon! I see people telling others to just use a VPN in Opera to say they’re in Germany. But I see that purchasing the image from an unauthorized country is against the terms of service. Would you really terminate someone’s account because of this? You TOLD me that I would be able to purchase the software! You TOLD me! And if you don’t have any plans to let me purchase software that you TOLD me I would be able to purchase, you are a dishonest company and I won’t support you even if you ever DO decide to enter the American market!

Hello James, I want to buy Sailfish X, but the flashing method is too complicated for me. The alternative method, that I have to use because I unlocked the bootloader before the official unlocking method came out, does not work on my Mac. I am afraid I have to sell my Xperia.

Hello Kea, it is really sad to hear that you are going to sell your device. I wish I could help you personally but without having the device in my hand I can’t do anything. You could technically send your device to me so I can flash it for you however. If that’s something you would like to do, send me an email on james.noori [at] jolla [dot] com so we can chat.

Install went smoothly, a lot of things work very well. BUT:
– Tethering not working, hope this is a work in progress.
– Major problem for migration, I can’t get my sms and mms to transfert from android to Sailfish os. There is no information about it anywhere, is it normal? It’s an issue to lost all the text communication…

thanks for making this third way for us. I quit android because of the ads pressure. I felt constantly under very very agressive surveillance with Android. I hope to find peace with your software.

Glad that everything went smoothly. Yes, thethering is a work in progress and is progressing nicely. About migrating your SMS and MMS to Sailfish X, that is a known issue and our engineers are working on it. It is however not a priority at the moment so there is no guarantee when you will be able to use that feature fully.

Thank YOU for adopting Sailfish OS! We are a proud bunch to see users like you migrate from Android to Sailfish OS!

Hi James, I have a second F5121 device. Do I need to download the SailfishX image again? Or rephrased, is it allowed to install the image on two devices? Effectively only myself uses the devices. I want to play with some FOSS software and start develop some applications and the second device will have the tool chain installed to compile new stuff … (architectural plattform / cross compiling will the next step).