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McAfee Product & Technology Support Lifecycle

Version Support & EOL Archive

Product Version Support Policies

General Software Version Support Policies:

The provision of Support is limited to (i) the current version and (ii) the immediately preceding version of the Product. Notwithstanding the foregoing, Support is subject to McAfee’s End-of-Life Policy.

New virus signature files - DATs - (released weekly) and Engine upgrades are tested for compatibility with supported products. Once products have reached their End of Support or End of life dates they are not tested for compatibility with new DATs or Engine upgrades. If you run a new Engine with a product not included in the supported product matrix, you are running an unsupported configuration.

HotFixes (short-term 'fixes' for known product issues) and service packs are provided for the current product release only. Once End-of-Life for a product or platform or the End of Support date for a software version is announced, no further HotFixes or service packs will be released unless specifically included in the EOL plan. However, DAT and Engine support is provided until EOL/EOS.

SEE KB51560 for the Patch and HotFix release and support policy for McAfee Agent, McAfee ePolicy Orchestrator, McAfee Host Intrusion Prevention, and McAfee VirusScan Enteprise.

Service Packs

When a service pack is released for a product, the product without the service pack is supported for six (6) months. After six months, only the product with the service pack is supported.

When a service pack is released for a product, new virus signature files are tested on the original release without the service pack for six months, as well as on the product with the service pack. After six months, compatibility testing is performed only on the product with the service pack.

McAfee EOL Archive

Product Name/Version Number

Release Date

End of Support /End of Life

Comments

McAfee Anti-Spam SDK (Daily updates)

4.1

25-Apr-2006

30-Nov-2008

4.0

19-Sep-2006

30-Jun-2008

McAfee Anti-Spyware Enterprise

7.7

31-Aug-2005

01-Nov-2008

7.1

31-Dec-2007

McAfee Deep Defender

1.6

31-Jan-2016

Complete product EOL is January 31, 2016.

1.5

Dec-2012

01-Jan-2014

Deep Defender version 1.5 will enter End of Life on January 1, 2014 and will no longer be available from the download site. We recommend that customers currently running Deep Defender 1.5 plan to upgrade to 1.6 as soon as possible to maintain the best possible protection from Deep Defender and DeepSAFE platform technology. McAfee Deep Defender 1.6, product and documentation, is available on the product download site: http://www.mcafee.com/us/downloads/downloads.aspx

1.0.1

23-Jul-2012

01-Jun-2013

McAfee Desktop Firewall

All versions

31-Oct-2003

Desktop Firewall has been integrated into McAfee Host IPS.

McAfee Entercept

All versions

30-Apr-2008

Entercept has been upgraded to McAfee Host IPS.

McAfee Foundstone Enterprise

4.2

03-Aug-2007

McAfee GroupShield for Lotus Domino on AIX & Solaris

Microsoft Exchange 5.5 is EOL and no longer supported

5.0

30-Nov-2004

McAfee GroupShield for Lotus Domino on Windows

5.2.1

17-Mar-2003

31-Mar-2008

5.2

31-Mar-2004

5.0a

31-Oct-2003

McAfee GroupShield for Microsoft Exchange

6.0.1

31-Mar-2006

6.0

31-Jan-2005

McAfee GroupShield for Microsoft Exchange 5.5

5.0SP2

31-Dec-2005

5.0 (no SP1)

31-Mar-2003

4.5SP1

31-Mar-2003

4.04

31-Mar-2003

McAfee GTI Proxy

All versions

11-Jan-2013

31-Dec-2015

For McAfee customers who would like to provide the benefits of GTI Cloud protection to systems without direct Internet connectivity, McAfee recommends using Threat Intelligence Exchange going forward.

McAfee Hercules

Now sold as McAfee Policy Auditor and McAfee Remediation Manager

3.5.1

01-Aug-2007

Instant Messenger Filter

Last Order

End of Life

Supported platforms

Instant Messenger Filter 4.0

Nov-2005

Jan-2008

WIN 2000 or 2003

McAfee Installation Designer

8.7

8.5

29.-Nov-2009

8.2

22-Dec-2005

Same as EOL for VirusScan Enterprise v8.0i

McAfee IntruShield Manager

3.1x

04-Nov-2005

31-Dec-2008

2.1

30-Jun-2007

1.8 & 1.9

01-Feb-2007

McAfee LinuxShield

1.1

06-Jun-2006

1.0

31-Mar-2005

McAfee Managed Mail Protection

n/a

22-Nov-2005

McAfee Managed Mail Protection End of Support is November 22, 2005, and optionally migrate customers to McAfee Secure Messaging Service.VirusScreen is EOL as of March 15, 2005 for McAfee customers. Partners hosting VirusScreen need to EOL the product, and optionally migrate their customers to McAfee Managed Mail Protection. Managed Mail is not available for hosting by partners

VirusScreen is EOL as of March 15, 2005 for McAfee customers. Partners hosting VirusScreen need to EOL the product, and optionally migrate their customers to McAfee Managed Mail Protection. Managed Mail is not available for hosting by partners

McAfee Vulnerability Manager (formerly Foundstone Enterprise)

5.0

26-Jul-2006

31-Dec-2008

McAfee WebShield for Solaris

Product End of Life

18-Oct-2004

End of Life

McAfee WebShield SMTP

4.5 MR1a (English)

28-Feb-2006

4.5 MR1A (Japanese)

30-Apr-2006

McAfee Wireless Security for Small Business (formerly McAfee Wireless Guard)

End of Sale: June 30, 2007 Customers will be supported through the end of their current subscriptions.