ICT Infrastructure Officer at Law Union & Rock Insurance Plc

Law Union & Rock is one of the first generation Insurance Companies to open office in Nigeria six decades ago. We began operations in Nigeria in 1951 as a Chief Agency when the late Sir Mobolaji Bank-Anthony held the power of Attorney for Royal International Insurance Holding, a U.K leading Insurance Company [the first Nigerian to have such authority].Job Title: ICT Infrastructure Officer

Ensure a robust service provision that is in accordance with key performance indicators, and Service Level Agreements (SLA) as defined within LUR ICT Policy and Procedural manual to continually improve the performance of IT operations.

Ensure that comprehensive Disaster Recovery Architecture is maintained and operations are in place to ensure compliance with required Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs) during business continuity events (emphasizing but not limited to storage area networks and redundant, highly-available server and network architectures).

Maintain a cohesive work relationship with the ICT team and all relevant stakeholders to define, manage and support the entire operations infrastructure for the organization.

Establish and maintain strong and strategic partnerships with vendors and service suppliers.

Develop Request for Proposals (RFPs) or Request for Information (RFI), assisting in product evaluations, co-ordination and service selections,

Provide well-considered counsel to the Head of ICT and other business service leaders on:

Emerging infrastructure and End-User-Computing (EUC) services and technologies having characteristics likely to provide benefit to the efficiency or capabilities of the organization’s infrastructure.

Opportunities to apply new technologies or other solutions to challenges facing our operations and business services

Changes or emerging risks in supplier or product status and capabilities, standards and protocols, or other industry, market, or technology factors that may influence or impact IT systems and processes.

3. Strong leadership and management abilities. Ability to lead cross functional project teams in implementing projects of a complex nature.

Demonstrated critical thinking and planning at a strategic, global level. Ability to translate strategic plans into specific objectives, and to create and execute project plans to achieve objectives.

A deep understanding of the interdependent relationship between infrastructure, information security and the applications/services they enable as well as the criticality of maintaining strong connections between the respective teams within the ICT.

Persuasive, professional communication style. Capable of communicating complex, technical topics to a wide variety of audiences.

Flexibility to adapt to rapidly changing conditions and priorities, and to redirect teams toward new objectives.

Excellent understanding of multi-disciplinary nature of ICT solutions

Ability to see the "big picture" across such areas as private and public hosted infrastructure and services, identity management, security, telecommunications, enterprise storage and big data opportunities, end user experience, and training/education.

Functional understanding of project management principles and their application to Infrastructure projects and teams.

Demonstrated ability to apply technology solutions to business problems.

Must have strong organizational skills and multi-tasking capabilities and excellent written and spoken communication skills.

Knowledge of applicable laws and regulations as they relate to technology issues important.