This article describes known issues for running NeoOffice on macOS 10.12 Sierra and 10.13 High Sierra. Follow us on Twitter [http://twitter.com/NeoOffice @NeoOffice] to get notified when we fix any Sierra or High Sierra issues.

This article describes known issues for running NeoOffice on macOS 10.12 Sierra and 10.13 High Sierra. Follow us on Twitter [http://twitter.com/NeoOffice @NeoOffice] to get notified when we fix any Sierra or High Sierra issues.

If NeoOffice does not launch or NeoOffice Viewer launches, we recommend that you try these steps.

Step 2 - If NeoOffice crashes or does not save, try these steps

The following steps will force NeoOffice to create new user preference files with default values:

Quit NeoOffice

NeoOffice Professional Edition:

In the Finder, select the Go > Go to Folder menu item, copy the following path into the dialog that appears, and press the Go button:~/Library/Preferences/NeoOffice-4.0

Drag the selected NeoOffice-4.0 folder to the Trash

In the Finder, select the Go > Go to Folder menu item, copy the following path into the dialog that appears, and press the Go button:~/Library/Preferences/NeoOffice-3.0

Drag the selected NeoOffice-4.0 folder to the Trash

NeoOffice Mac App Store:

In the Finder, select the Go > Go to Folder menu item, copy the following path into the dialog that appears, and press the Go button:~/Library/Containers/org.neooffice.NeoOfficeSecureEdition/Data/Library/Preferences/NeoOfficeSecureEdition-4.0

Drag the selected NeoOfficeSecureEdition-4.0 folder to the Trash

In the Finder, select the Go > Go to Folder menu item, copy the following path into the dialog that appears, and press the Go button:~/Library/Containers/org.neooffice.NeoOfficeSecureEdition/Data/Library/Preferences/NeoOfficeSecureEdition

Drag the selected NeoOfficeSecureEdition-4.0 folder to the Trash

Launch NeoOffice

Step 3 - If NeoOffice still has problems, try these steps

Quit NeoOffice

In the Finder, go to the /Applications/Utilities folder and launch the Terminal application

Copy the following commands into the Terminal window and press the Return key:defaults delete org.neooffice.NeoOfficedefaults delete org.neooffice.NeoOfficeSecureEdition

Launch NeoOffice

Fixed bugs

NeoOffice would crash after closing a Calc document after copying cells containing a comment

When running on macOS High Sierra, the default file name would always be set to "Untitled" when exporting as PDF

When running on macOS High Sierra, emojis would be replaced by rectangles when exporting to PDF

When running on macOS High Sierra, NeoOffice would fail to open files on a remote SMB volume

NeoOffice would fail to open a file on a remote AFP volume when the file was open in NeoOffice on another machine

When running in full screen mode, exiting the versions browser would not repaint all of the document

When running on macOS High Sierra in full screen mode, exiting the versions browser would resize the window to be slightly shorter than the screen height

When running on macOS High Sierra in full screen mode, selecting the View > Full Screen menu item would set the window height to zero

When running a slideshow immediately after moving the presentation window to a different monitor, NeoOffice would display the slideshow underneath the presentation controller

When the font size combobox's arrow was clicked, NeoOffice would display the popup menu over part of the combobox

When selecting multiple lines of text within a cell in a Calc document, NeoOffice would fail to draw native highlighting over some of the selected text

NeoOffice would not save files if the "Always save as" preference had been changed to .docx, .xlsx, or .pptx before upgrading to NeoOffice 2017

When exporting as PDF, NeoOffice would use the incorrect symbol font in the PDF file