SafeDeposits Scotland Blog

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Most tenants claim their deposits back after they move out, but, as hard as it is to believe, a surprising number don't. We decided to dig deeper into our figures and have discovered that renters in some cities are more forgetful than others. The top five cities in Scotland for unclaimed deposits are:
Edinburgh City: 919 deposits, worth £219,559.34
Glasgow City: 417 deposits, worth £113,422.99
Aberdeen City: 246 deposits, worth £73,023.66
Fife: 245 deposits, worth...Read More

If your deposit is held by SafeDeposits, you need to follow the repayment steps below to claim your deposit back. Your deposit will not be repaid automatically.
If you would prefer to watch a video, the repayment steps are also explained on our YouTube channel.
Before you begin
We sent you a welcome email or letter when your deposit was first transferred to us, which confirms:
The deposit account number (DAN) for your deposit
You share this reference with your landlord, letting...Read More

This month we're celebrating five years since the launch of tenancy deposit schemes in Scotland. The new requirement to protect tenancy deposits was introduced by the Scottish Government and we opened for business from our Glasgow city centre office on 2nd July 2012. Five years later, we're delighted to have become the country's leading tenancy deposit scheme, protecting almost 60% of the market, more than all the other schemes combined. We've recently reached a further...Read More

The adjudication digest takes a recent decision by a SafeDeposits adjudicator and sets out the reasons behind it. We hope that you will find these digests informative in understanding how we reach our adjudication decisions.
This blog post is for guidance only – it is not intended to guarantee when an award will be made.
Each dispute is different and the actual award made will be based on our interpretation of the specific evidence presented to us.
Plumbing the...Read More

The adjudication digest takes a recent decision by a SafeDeposits adjudicator and sets out the reasons behind it. We hope that you will find these digests informative in understanding how we reach our adjudication decisions.
This blog post is for guidance only – it is not intended to guarantee when an award will be made.
Each dispute is different and the actual award made will be based on our interpretation of the specific evidence presented to us.
Oil on troubled...Read More

The adjudication digest takes a recent decision by a SafeDeposits adjudicator and sets out the reasons behind it. We hope that you will find these digests informative in understanding how we reach our adjudication decisions.
This blog post is for guidance only – it is not intended to guarantee when an award will be made.
Each dispute is different and the actual award made will be based on our interpretation of the specific evidence presented to us.
When cleaners don't...Read More