Description

Pay rent, utilities, taxes and other payments, anytime from anywhere with PSN’s FREE app. If your business uses PSN (Payment Service Network), you can use your existing PSN user ID to:• Make an immediate payment• Schedule a payment• Change how you pay• Change your password• View your payment historyIf you have not yet registered on PSN’s website, you must do so before using this app. If you have questions, please email CustomerService@PaymentServiceNetwork.com or call 866-917-7368 (7am-8pm CST, weekdays; 8am-5pm CST, weekends).

Paying on-the-go is easy with PSN’s mobile, online and phone payments! Businesses that use PSN simplify their business day by channeling all payments into one system while expanding payment methods for their customers.

My review

Review from

Reviews

2.8

192 total

5 55

4 23

3 20

2 20

1 74

Kim Por

I cant add a checking account but my savings works? How the hell does that work if my savings info is the same as my checking. Fix this damn app. This app is a complete joke. Pretty sure whoever made this doesn't even care to fix it.

Greg Block

Garbage. It doesn't even let me log in on the app and their website isn't much better. Can't believe they're still in business.

Kory Morgan

Horrible app. Dont download. Cant do anything cuz cant add payment method. And they know n wont fix. No you still have not fixed. SSDD! Im going to village board n suggest they drop you as provider. My payment will be late because of your instabilities. Sad.

Jordan Netzband

How the hell am I suppose to pay my rent with this if I can't even apply a payment method and why the hell doesn't my payment method transfer over from the Internet to the mobile app? Fix your damn app!

Tyann Brewer

Would love to pay my water bill, but it wont let me add my payment method!!

Dan Lo Fat

Doesn't even use back button. You are morons at coding. Take a class.

User reviews

Kim Por September 3, 2017

I cant add a checking account but my savings works? How the hell does that work if my savings info is the same as my checking. Fix this damn app. This app is a complete joke. Pretty sure whoever made this doesn't even care to fix it.

Hello Greg, we would be glad to help you connect to the app. Would you be able to send more details to itsupport@paymentservicenetwork.com?

Kory Morgan September 12, 2017

Horrible app. Dont download. Cant do anything cuz cant add payment method. And they know n wont fix. No you still have not fixed. SSDD! Im going to village board n suggest they drop you as provider. My payment will be late because of your instabilities. Sad.

Hello Kory, we identified and issue where specific accounts would not allow payment methods to be displayed on the app, please try again. If you continue to have problems, would you be able to send details and information to itsupport@paymentservicenetwork.com?

Jordan Netzband June 28, 2017

How the hell am I suppose to pay my rent with this if I can't even apply a payment method and why the hell doesn't my payment method transfer over from the Internet to the mobile app? Fix your damn app!

Hello Jordan, we identified an issue where specific accounts would not allow payment methods to be displayed on the app, please try again. If you continue to have problems, would you be able to send details and information to itsupport@paymentservicenetwork.com?

Tyann Brewer July 15, 2017

Would love to pay my water bill, but it wont let me add my payment method!!

We identified an issue where specific accounts could not add payment methods, please try again. If you still have issues we would greatly appreciate more details sent to itsupport@paymentservicenetwork.com

Can't delete payment method Works pretty good. One problem, I have noticed that i can't delete payment methods. It gives you the delete symbol and goes through the motions, but still doesn't delete it. So I have two cards in for the same payment. One rejects and the other pays. A bit frustrating for the second time this has happened.

Give us more We need either the ability to see any pending payments or the option of confirmation e-mails sent OR BOTH. See, I'm pretty sure I set up a payment, but there's nowhere I can see that and for the exact date the monies will be removed from my account. This is exactly why I originally sent payment through my bank. That was all well and good until they didn't cash the check in time and I was assessed fees.

It would be nice to see the account balance before you are asked to enter a payment amount. It would be nice to see an estimated payment date. Typically payments through PSN take one to two days to post, but it would be nice to be notified if the payment is delayed .

Hello Tabitha, please try the app again. The balance displayed is what we received from the company you're paying. If you continue to experience freezes, please contact itsupport@paymentservicenetwork.com

Stu Kline August 31, 2016

To whom it may concern Seriously who is making this app? I've seen better coding and UI from teens learning to code. This app is a damn joke.

Can't use Visa as a payment method Whenever you try to put visa as a payment method it changes the input fields to routing and account numbers instead of asking for credit card information. It's like it thinks I'm trying to use a check.

Tried today for the first time. Panicked when it said my bill was due today, when I was just notified I had a new bill. Turns out the due date is wrong in the app. No thanks, I'll stick to the web portal!

Hello Anishia, please try the app again. Would you be able to send details if you continue to experience issues at itsupport@paymentservicenetwork.com?

Teea J April 11, 2017

Horrible App, got late fees and disconnect fees because it said my payment went through and it did not, now when I try to pay my bill it says my town is not accepting payments at this time, it's really quite ridiculous

Hello Josh, sorry for the inconvenience when you left us this review. If you would like to try our app again since we've made changes we would greatly appreciate it. If you continue to have issues please send details to itsupport@paymentservicenetwork.com

Hello Crystal, we apologise for the inconvenience. This issue has been fixed, would you be willing to try the app again? If you continue to experience issues, would you be able to provide details to itsupport@paymentservicenetwork.com?

Susan Bosell April 14, 2017

Cannot delete a payment method. Payment history doesn't show what method was used to make the payment.

Uninstalling I downloaded the app and as soon as I enter my user ID and password and hit login it immediately pops up, no internet connection. I mean it's instant, I definitely have internet. Obviously this app is not meant for me.

Greetings Jennifer,
Im sorry to hear you are having issues. However initial testing for your issue ("only able to enter whole dollar amounts"), have been unsuccessful. So that we can better troubleshoot your issue as well as maintain your account confidentiality please email customerservice@paymentservicenetwork.com.

Alex LiNK September 9, 2015

Too much blah blah blah Logged in cope couple of times. Made a payment for two months or so, but for passed two can't even schedule a payment. It says YOU CAN'T MAKE MOBILE PAYMENTS - what a joke

Doesn't work First online it says I need the app to pay so I get the app. Which once I log on it brings up an old service (4years) and doesn't let me change to my current service to pay that bill. So in other words this is pointless

Dylan,
We apologize for the confusion. when you get the popup that tells you you can download the app, if you click on "Close I'll download later" it takes you to your customer profile on the web.
Currently grouped profiles is not supported, only logging in with the primary profile. We are currently working on adding this functionality to the app.

dustin hall May 28, 2015

Samsung Note 4 Dose not load tab's correctly thus you can't select to make payments or change billing info. Tried to uninstall and reinstall and had no effect.

Convenient but Inconsistent with the Website I get email notifications when a new bill is ready. The balance is always available on the website immediately, but it sometimes takes days for the amount to show in the app. I almost always end up using the website because I get tired of waiting.

PSN Much better than previous version. Can now make payments as needed. Couple of more things needed to make this 5 stars... Please remember the login information so as not to enter it every time I start the app. Finally, please fix the ability to close the app when logged in. I cannot close it at all and have to force close it after pressing my home screen button. Thanks!

Jon,
Thanks for your feedback. Im glad to see you like the improvements. I have forwarded your improvements on to our developer for them to work on.
Edit: 11/5/14 Got word from our dev that the logoff button in the next update will also close the app out.

Kirsten Palfreyman December 5, 2014

Terrible I can access the website on my phone because it has a popup that forces me to download the app. I downloaded the app and the dates are 1900 and doesn't show ANY of my bills or payments. This is a major bug.

Kirsten,
We apologize for the confusion caused by the wording of the buttons. The "Close I'll download later" button closes the popup and takes you directly to your profile. The popup was added as the customer profile is not mean for mobile browsers. This will soon be changing. As far as the date issue, this is being addressed with the next update.

Raed AL Kubaisi October 26, 2015

Needs more work on it Hmmm, from the reviews and what've seen, I think you guys not doing well in developing the app and the web application. The web was showing only the services and amount so auto payment doesn't pay for the rent amount. Today fixed after I paid for both and I canceled the auto payment transaction, hope the cancele button did the job. For the app, the amount history is showing zeros and the app doesn't exit with two return, I have to use the middle button to close it.