MSUM is a member of NC-SARA (National Council for State Authorization Reciprocity Agreements), which means we share a reciprocity agreement with all states who are part of the NC-SARA group.

To find out if you live in a state that has joined this consortium, check out the NC-SARA map here. If you don’t see your state listed as NC-SARA approved, more states are coming on board quickly, and soon we anticipate that most states will be participating.

Minnesota State University, Mankato has been approved by the State of Minnesota to participate
in the National Council for State Authorization Reciprocity Agreements. NC-SARA is a voluntary, regional approach
to state oversight of postsecondary distance education.

Student Consumer Complaint Process

Pursuant to the United States Department of Education’s Program Integrity Rule, institutions providing online education are required to provide all prospective and current students contact information of the state agency or agencies that handle complaints against postsecondary education institutions offering distance learning within that state.

We encourage you to seek resolution to any concerns by discussing them informally with a staff member at the University. If a complaint cannot be handled informally, MSU students are encouraged to use our University’s complaint process, outlined in the Student Handbook .