EXCLUSIVE: Woman 'straddling her boyfriend' at airport claims she was 'sl—shamed'

A woman from Melbourne has been left feeling humiliated after she was questioned by multiple Jetstar staff in Sydney airport for sitting on her boyfriend's lap at the gate.

Serah Nathan, 33, was saying her final goodbyes to her Sydney-based boyfriend inside the departure gate of Sydney airport on Sunday November 3, when she was allegedly approached by an uniformed Jetstar employee.

"She came up to me and she said, 'you'll need to sit on a separate seat from him, there are children around' and she left," Nathan exclusively told 9Honey, adding that she was sitting on her boyfriend's lap facing him when they were approached.

This is what Serah Nathan, 33, was wearing when she was told she probably wouldn't be let on her flight. (Supplied)

"I was spoken to like I was a 16-year-old high school student."

A few seconds after the woman left, she returned with a second Jetstar representative with "team leader" on her name badge, who also told Nathan that she must sit on a separate seat as she was "disrespecting the parents around here by straddling your boyfriend."

Perplexed by the women, Nathan asked what airport rule she was seemingly breaking by sitting on her partners lap.

Nathan then claims that the Jetstar team leader took a hit at her appearance saying: "I doubt you will be allowed to board in the clothes you are wearing, dressed like that."

"There were men dressed in less that had come from the Gold Coast," Nathan claims.

To make the situation even more strange, Nathan wasn't even booked in a Jetstar flight, returning to Melbourne via Tiger airways.

"It was literal bullying," adds Nathan.

"She made me feel like absolute c—p." (Facebook)

Once she was home in Melbourne, Nathan attempted to contact Jetstar customer service to complain about the incident, when she was met with a whole new issue. Because the airline doesn't have a customer service number, customers are forced to chat through a live chat function, and after complaining and being told "we are sorry, we hope this won't happen again" Nathan probed further.

"When I probed further and asked, 'have you looked at the photo I was wearing to confirm if it was appropriate or inappropriate' they responded saying 'you look really beautiful in that photo your boyfriend is lucky to have you'."

Copies of messages from the live chat online. (Supplied)

"What the actual f---, I thought I was being punked," Nathan said in disbelief.

"This isn't the first time that Jetstar has slut-shamed or bullied customers.

"I want the conversation to continue publicly so people know what's going on.

"This is ridiculous. I'm really hurt as well.

"Women should feel safe in a public place, that they won't be criticised, bullied or publicly berated by a complete stranger."