On Thursday 25 June, the first section of the new south-west mall was opened at Pacific Fair on the Gold Coast. This stage opening, included the relocated Coles and a number of new and relocated specialty stores, as well as the new 700-space car park.

The Inspiring Moments program was introduced with the simple objective of engaging, empowering and inspiring everyone who works in our shopping centres and has been successful in improving our team culture and our ability to attract and have access to the best contract staff. Coming into its 4th year, the program has been a successful in driving our customer focused culture and sharing the great initiatives of our staff.

Nader Naeimi, Head of Dynamic Asset Allocation and Portfolio Manager of Dynamic Markets Fund, discusses how markets finished in 2014 and how they effected Fund performance. In addition to this he talks to the key investment themes that his team will be watching in 2015.

Congratulations to our 20 finalists in the 2014 National Inspiring Moment of the Year Award and all the heroes of the 120 stories submitted across the shopping centre portfolio over the past 12 months. Their examples of dedication and quick thinking in making our customers feel at home in our shopping centres have inspired many of us to create our own inspiring moments.

Brad Matthews, Head of Investment Strategy interviews Nick Schoenmaker, Senior Manager, Fixed Income about fixed income as an asset class, the objective of the Corporate Bond Fund and how it can be blended with other fixed income funds.

AMP Capital has opened the final stage of its $108 million, two-year development of Ocean Keys Shopping Centre in Perth, more than three weeks ahead of schedule. The centre now measures over 37,000sqm in size.

A behind the scenes look at AMP Capital's $440 million redevelopment of the new Macquarie Centre in Sydney. Growing to over 138,000sqm in size, it is now the largest suburban shopping centre in Sydney and home to the most large-format international high street fashion brands of any Australian shopping centre including H&M, UNIQLO, Gap and Zara.

Michael Price, Co-Head Fundamental Australian Equities, pitches theAustralian Equity Income Fund to the ‘Guardians’ as part of the ‘No More Practice Investment Series’. The ‘No More Practice Investment Series’ is a documentary based TV programme that goes inside the world of professional money management to create a greater level of interest, understanding and transparency around investments.

Jeff Brunton, Head of Credit Markets, pitches theAMP Capital Corporate Bond Fund to the ‘Guardians’ as part of the ‘No More Practice Investment Series’. The ‘No More Practice Investment Series’ is a documentary based TV programme that goes inside the world of professional money management to create a greater level of interest, understanding and transparency around investments.

The success at Dapto Mall – video 1 of 4, features Kimberley Christlo (Inspiring Moments Customer Champion of the Year 2013) explores the centre’s participation in all aspects of the Inspiring Moments program.

Pacific Fair is located in the heart of Queensland’s Gold Coast – Australia’s number one tourism destination, which attracts more than 11.5 million visitors each year. AMP Capital Shopping Centres has commenced the $670 million redevelopment of Pacific Fair, which will see the centre transformed into a world-class shopping destination.

Deputy Head of Global Listed Real Estate James Maydew and Head of Global Listed Infrastructure Tim Humphreys discuss some of the key themes and return outlook for global listed property and infrastructure in 2014.

A special dinner event for retailers was hosted at Macquarie Ice Rink, Macquarie Centre on the 7th of August 2013. The event was held for approximately 100 guests, that included retailers and industry media. The dinner was a great opportunity to bring together the people that help shape our business, at the iconic Macquarie Ice Rink and hear about the transformation of Macquarie Centre.

The evening included a 3 course dinner, with the menu designed by Maurice Terzini Icebergs Dining Room and Bar, a special performance by Iva Davies from Icehouse, in addition to ice dancers performing on the ice.

As part of the sustained focus on the customer’s experience, ideas to improve service are solicited continuously from all staff. In August 2011, AMP Capital Shopping Centres introduced the Inspiring Moments customer service initiative, with the simple objective of: To engage, empower and inspire all visitors to create memorable customer experiences.

The program was established to involve all centre management teams as well as cleaning, security and maintenance teams, alongside the customer service desk teams, to understand the importance of their roles in taking care of our visitors and how communication is the key.

We are proud to inform you that to date, over 210 AMP Capital staff and contractors have been recognised in Australia and New Zealand by the Inspiring Moments program. We hope you enjoy watching.

The AMP Diversified Options (the Options) have shown very strong performance following the enhancements made in 2012. Our significantly improved performance follows our decision to refocus our asset allocation process and appoint Gary Burke as co-portfolio manager. This video covers the changes made to the Options, discusses their advantages and best ideas and also the current positioning of the Options.

Ocean Keys is a major shopping destination for the Clarkson area. This is also one of Perth’s fastest growing residential areas. This expansion will make grocery shopping more convenient with an expanded fresh food offer, while also providing expanded retail opportunities through the addition of a second discount department store and over 45 additional specialty stores.

Dr Shane Oliver, Head of Investment Strategy and Chief Economist, talks about the recent ECB announcement that it will begin buying stricken bonds, the prospects for QE3 in the United States, and what all this means for investors.

Dr Shane Oliver, Head of Investment Strategy and Chief Economist, talks about the mining boom, how we are doing in the world economy, and answers the question - can Australia can remain a lucky country?

Karin Halliday, Manager, Corporate Governance, looks at the new Two Strike Rule in its second year. She talks about the effect of the rule, and the likelihood that boards that scored one strike last year will be spilled this year.

Following two research trips to China to study the retail supply chain, Måns Sweeny, ESG Research Analyst, Sustainable Funds, asks if Australian retailers pass the sustainability test? Is chasing cheap labour around the world the answer? What are the real risks for investors when sustainability is not important?

Dr. Shane Oliver, Head of Investment Strategy and Chief Economist, talks about the search for yield in a world of falling interest rates. He takes a look at what this means for bank deposits, alternative sources of yield, sticking to your investment strategy, and what it all means for investors.

Dr Shane Oliver, Head of Investment Strategy and Chief Economist, discusses the rollercoaster of investor emotions and how investor psychology works over the market cycle. He demonstrates how managing your thinking can make investors clearer minded in avoiding the risks and finding the opportunities.

AMP Capital

AMP Capital is a leading investment house with a heritage and strength in property and infrastructure, and specialist expertise in fixed income, equities and multi-asset solutions. We provide insights into ever-changing markets through our experience and leadership across different asset classes.

Since we started life as the investment management arm of AMP Society in 1849, delivering outstanding investment outcomes for our clients has been at the heart of everything we do. By truly understanding our clients’ needs we’ve been able to create great investment opportunities as well as achieving a range of ‘firsts’ on our clients behalf.

Sharing a heritage that spans over 160 years, AMP Capital is one of the largest investment managers in the Asia Pacific region. A home strength in Australia and New Zealand has enabled AMP Capital to grow internationally, and operations are now established in Bahrain, China, Hong Kong, India, Japan, Luxembourg, the United Kingdom and the United States.

AMP Capital collaborates with a network of global investment partners, leveraging insights to provide greater access to new investment opportunities. With more than $140billion* in assets under management, our story is more about our clients’ success than our own.

Our global network and expertise across asset classes enables us to analyse markets and companies from multiple perspectives, meaning we are at the forefront of developing contemporary investment solutions for clients.