Appraisal

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I purchased a lovely engagement ring. STUNNING 14kt SOLID WHITE GOLD 2.50 CT DIAMONDS Round Engagement/Annv Ring it came with appraisal that stated under what I paid for the ring. Can you tell me if this appraisal company real or not or should I have it appraised by someone else. I live in rochester, NY and who would be qualified to give me appraisal and what would the cost be?

This is what is on the description of appraisal that Diamond & Gem Laboratories of America sent me.

one ladies 14kt white gold engagement ring featuring one brilliant cut lab diamonds with a total weight of 1.750cts. E color and VVS1 Clarity. The ring also features sixty brilliant cut diamond prong set with total approximately weight of 0.75cts E color and VSS1 clarity. The total gem weight of the ring is 2.50cts.

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Something is wrong here. There is no way that $350 is an appropriate retail value for replacement purposes even if the description is only correct in terms of weights and materials (and to be honest I doubt the grading of both colour and clarity of the centre stone, but grading from photographs is an impossible task).

I don't know the appraiser(s), but the first thing to do is to contact them and understand how they reached their conclusion, and/or whether the value is a typo or mistake.