Integration Framework – RightAnswers integrates seamlessly with all other systems in your environment, such as your CRM and ITSM, meaning fewer clicks to attach solutions to tickets.

Multichannel Access – a single source powering all your channels – live agents, web self-service, mobile self-service, social communities, chat, and so on – ensures the right answers are delivered over every channel.

Knowledge is Power—Gather Yours

Every company has knowledge. And it’s stored all over the place:

Internal network drives and cloud drives

Applications such as SharePoint, Salesforce, ServiceNow and Office 365