We are fully licensed by the Ohio Public Utilities Commision.
Our work is fully insured and ALL of our employees are covered by the state of Ohio workers compensation bureau. We retain all the necessary permits and we can make them available upon request to our customers..

Why can't you give me an exact price before you arrive?

Pricing is based on volume and nature of the material. We can't give you an exact price until we are able to see your junk. We will book an appointment with you, and review the range of prices for you based on the amount of junk you tell us you have. Then the truck team will verify pricing on arrival.

When should I book an appointment?

Contact us as soon possible as time slots fill up quickly. We can usually make same day or next day pick-ups depending on how busy that we are.

Why are appointments booked in two-hour timeslots?

Truck Teams will usually call you 15 to 30 minutes before your appointment time and give firm arrival times. This allows them to deal with unforeseen circumstances, such as traffic or jobs that were larger than expected.

Can you do the job for me if I am not on site?

If we have access to your junk, we can complete your pickup even if you are not on site.
We will voice verify that you agree to our terms over the phone.
We will complete your pickup, and we can send you photos of the completed job, and take a credit card payment.

I really need this job done but it can only be after hours. Can you do that?

Contact us and we'll be happy to discuss your options. It is unsafe for our drivers to do jobs when it is dark. Special arrangements can be made if required.

What do you do with the junk?

It depends on what you have. Our first priority is to recycle or reuse as much as possible.
We donate re-useable items and materials to local not for profit organizations such as habitat for humanity and the salvation army that can find a new home for some of your old junk. We also recycle as much wood, plastic, metal, and other materials as much as possible. Whatever is left over, we will take to a landfill or transfer station for safe and proper disposal.

How long has Haul-My-Mess.com been in business.

Since 2008 we have been hauling and removing unwanted stuff from residents and businesses throughout Greater Cleveland and the surrounding areas.
We are a family run locally owned business. It is our pleasure to offer our individual service to your family and friends or business.