Hardware :: Bluetooth Keyboard Acting Like Mouse / Keys Not Working

Nov 4, 2010

Ok, My roomate just got an apple keyboard to use with his blackbook. Its the new bluetooth aluminum one, without the numberpad.When connected to his computer, it acts like a mouse.... The "i" key clicks, i think it was 'G' moves the cursor, and will no type at all. The 'F' keys work, volume up, down, play pause.... those work. It will even eject, but will not type.

The funny thing? It works fine with my aluminum macbook....Both are 10.5.6

imac is acting as if keys on the keyboard are pressed down but they are not. So automatically when I try to type in a browser it will just keep repeating the number 7 or in email it will just keep scrolling down.

I'm using the thin aluminum USB external keyboard and suddenly my 8ik, diagonal of keys stopped working (now I'm using my laptop keyboard). Anyone know if this is typically a sign of a broken keyboard, or a user issue?

A friend of mine was cleaning out his garage and found a couple of apple aluminium bluetooth keyboards (the brand new ones that don't have the number pad; model A1255 I believe). After cleaning them up and connecting them, I was happy to note that both of the keyboards work - the only problem preventing their daily use is that two keys (the white parts) are missing. I was wondering if there was any way to purchase these keys separately and install them. If so, where should I look for them and is there a difference between these white keys and those for the white macbooks?

I recently received a bluetooth ultra-thin keyboard to use with my laptop while I have it hooked up to it's external monitor, the only trouble is that I can't seem to get the function keys to work properly. I've managed to go in and reset the dashboard control / brightness using the keyboard pane in the system settings, but I can't seem to set the volume / media control buttons. Any ideas how to get my keyboard working properly? If it matters at all, I'm running this on a 2.4 unibody MBP.

Installed a new bluetooth keyboard today. Now my volume controls and other features on the F1 - F12 Keys do not work.Went into Keyboard Preferences and selected and deselected the [ ] Use All F1, F2, F3 keys as standard function keys. Regardless of the setting, the volume controls do not work. Even when holding down the [Fn] Key. I can adjust volume with the mouse ( new Magic Mouse ) using the control on the menu bar.

I recently spilled a protein shake over my mb pro. It spilled on the right side, but I quickly cleaned it with a wet tissue and dried it up. The problem, now, is that the illuminated keyboard isn't working..only a few random keys are working and the rest aren't..

What should I do? I have a 1 year warranty left, but I'm not sure it'll be covered.

I am having a very 'strange' variant of the bluetooth keyboard and mouse disconnects.

I use the new thin Apple wireless keyboard and wireless mighty mouse. I have the lates Mac Mini 2Ghz, 4 GB RAM, Leopard 10.5.6

While I use the computer it can occur that the mouse and keyboard suddenly stop responding. The battery charge is full on both of them and the Keyboard or Mouse Disconnected Dialoge does not appear.

Turning the keyboard or mouse off and on again does not fix this. However, if I hit the power-switch on the Mac Mini to bring it into sleep mode, I can then hit a key on the bluetooth keyboard to wake it again, and all is fine.

What could be the problem?

Btw: I have never had this problem with my Macbook Pro 2nd Gen (2.33 Ghz C2D), Leopard 10.5.6.

I've found many different explanations to why bluetooth on my Macbook would 'overheat' and then disconnect from all devices, only to show 'Bluetooth Not Responding'.

I was wondering if anyone has found a fix to this problem. I'm current on all updates running Snow Leopard. Normally, the bluetooth keyboard and mouse works for up to 5 minutes or so, but then loses its connection until it 'cools down' and then this process just repeats. The laptop is currently on a cooling fan and rarely needs the internal fan to even kick on so not sure what else to do.

I loaded a linux iso on a usb. Loaded it on a reboot. It may have been corrupted or something, because it did not load correctly. I rebooted the computer again and now the bluetooth keyboard and mouse will not connect.

I was thinking of purchasing an Apple Wireless Keyboard, and an Apple Magic Mouse. I'm absolutely sure it'll be a wise investment, and an awesome Christmas gift. My current Mighty Mouse is quite horrible, I don't even have the ability to scroll up. Of course I don't bother to waste my time cleaning it. Oh well, they don't have a scroll bar for nothing.

The only problem is that I'm not sure if my Mac has the proper capabilities to enable usage for the wireless perpherials I'm planning to buy. This is somewhat how my Mac looks, though I'm running on Mac OS X Snow Leopard 10.6.3 (I purchased the disk). I believe my computer has Bluetooth, there's an Icon for it in System Preferences. In my System Profiler, it also has a Bluetooth tab (here's the information is shows, I just cropped out some info. at the top, and my name).

How do I know if my Mac is set for these two items?Looking forward to your responses.

I installed Windows 7 on iMac 20 inch. All went smoothly and after lot of trail and errors, was able to recognize my apple wireless keyboard and mouse. All well till here. Now the problem is that these two devices keeps disconnecting very very often. For mouse, atleast i can move around and after few clicks, it starts working, but keyboard just doesn't work at all. I have to switch off the keyboard and then switch it back on to get it working for few more minutes. Is there a way I can resolve this? I've installed Bluetooth drivers from bootcamp 2.1 update for vista.

I have a unibook macbook that I wanted to get a wireless keyboard and mouse for. I love the design of the wireless keyboard so I got that one, but I got the Microsoft bluetooth 5000 mouse instead of the mighty mouse due to a few of the poor reviews floating around.

Anyways, so they both arrived today and I set them up, but I am having the most aggravating problem. When they are both connected at the same time, the mouse is jerky, slow to respond and generally irritating to use due to its sloppy and jerky movement. I ran through lots of troubleshooting steps..

Using the latest MSFT drivers for the mouse=no help

using steermouse = no help

But then things got really weird, so the mouse works PERFECTLY if I disconnect the wireless keyboard from the mac. Not turn it off, just disconnected. So I installed both on another machine thinking that maybe its a bluetooth bandwidth issue, nope, both devices work perfectly on a vista machine. So I grabbed another older bluetooth mouse and paired that with the keyboard on the macbook, THAT mouse works perfectly.

So basically, every other single combination (mouse but no keyboard on the mac, older bluetooth mouse and keyboard on the mac, mouse and keyboard on the vista machine) work except for the one configuration I want (keyboard and new mouse on the macbook).

Software is up to date on the macbook as well. I am about to tear my hair out. My first instinct is just that the drivers are bad on the MSFT mouse for OSX, but remember it works perfectly on the macbook if the keyboard is not connected at the same time, (yet its not a bluetooth bandwidth issue bc it works perfectly with the keyboard on teh vista machine).

I know this affects iMac users than any other product so I thought it would be worth mentioning that Apple has released a Bluetooth firmware update found in Software Update: This update provides bug fixes and better compatibility with the Apple Wireless Mighty Mouse and Apple Wireless Keyboard. It installs on all Macintosh systems with Bluetooth based on the Broadcom chipset. Those who are having trouble, download and note any improvements for others who are having the same problem.

So after upgrading to a mbp as my main machine, I retired my old imac to the bedroom for media center duty. I've got things close to how I want them with front row and plex doing most of the dirty work. For my planned use, no keyboard or mouse are needed. A combo of the apple remote and snatch on my itouch are doing quite well. The problem is, if I turn the machine off, it sees no mouse or keyboard over usb, and attempts to find them over bluetooth. Does anyone know how I can get rid of this? I've tried just turning bluetooth off before shutdown, but this doesn't seem to solve it. This is REALLY annoying, as I'd prefer to keep the machine off more often rather than having is sleep all the time.

i woke up this morning and neither my mouse or keyboard will connect to my imac im now using a wireles mouse app on my ipod i tried restarting the computer but since doing that it says bluetooth not available.

when i click the bluetooth symbol in the top theres not even a bluetooth option in my system preferences folder.

I have the beta installed on my aluminum MacBook and most things are working okay. I can't get the eject button to work for some reason and I can't get my bluetooth apple keyboard or mighty mouse to connect. Is anyone else having bluetooth issues?

I've tried to run the wizard and it's not working for me. Either it fails right from the start or it says it connected but neither work. Anyone who has done it successfully please help. I'm using a new unibody MacBook.

My macbook pro has the most annoying problem. Sometimes, in a totally random fashion, my bluetooth mighty mouse and apple keyboard just freeze. Bluetooth shows them as connected but they do not respond. Sometimes redoing the ?set up a Bluetooth device? option works but other times the computer refuses to see the devices and only a restart, followed by the setup assistant will fix the problem. Am I the only one with this problem or is it common? Hardware or software? Any fixes?

btw, I think it started doing this since 10.5.7 so I would say it is software...

I've been trying to get Windows 7 (under Boot Camp) to recognize my Bluetooth Keyboard and Magic Mouse, and for some reason it's not working. I first tried it with the drivers that come on the disc, and those didn't work (found the mouse/keyboard but wouldn't work), then I tried the Bluetooth update that Apple released, and that didn't work either. The mouse and keyboard show up in the Bluetooth devices as 'Connected', but neither work.

When I restart the computer the mouse/keyboard work at the login screen, but once I login they stop working. If I boot into Mac OS, and then boot back into Windows, they work fully, but after about 5 minutes they stop working. Why is this happening? Did anyone else have this problem?

I managed to get my hands on my new baby last Friday, new MBP 17" i7 with anti-glare! My wife also has a 2009 uMBP 13", which I have been using since Xmas while waiting for Arrandale! I use a stand with a apple wireless keyboard and wireless magic mouse. I have been having problems with the new 17" machine - the mouse and kb work fine for about 30 mins then the mouse gets really slow and jerky and the keyboard gets slow as well and starts displaying double / triple keys when typing etc. The only way to resolve the problem is to reboot. If I unpair the mouse and keyboard and repair this doesnt fix it - only a reboot works. I phoned apple care and they instructed to create a new test user, which I did - same problems.

Reinstalled OSX (machine was only 2 days old though!), and this didnt fix it. So, I took the machine back to my Apple Retail store and swapped it for a new machine. Finally finished setting it up again yesterday, and the problem started AGAIN - So it would seem that unless I have had two faulty machines (highly unlikely) it must be software related? I have been trying to work out what might be causing it - but running the machine without Parallels, Little Snitch, 1 Password, things which I thought could have been related to the problem. I basically ran the same system on my wifes 13" before I got the new machine and I had no problems with the mouse and keyboard. I have also changed the batteries on both the mouse and keyboard.

All of a sudden my keyboard isn't working right. The caps lock doesn't work/the tab key isn't working and the escape key isn't working. Now this happened before and I fixed it and have no clue what i did. There is quite a few keys and tricks I don't know.

My cat slept on my MacBook last night and now the keyboard isn't working properly ... Some keys don't do anything at all and some keys do things they shouldn't... Any clues on how to fix this? I called the apple support line and we don't think it was anything to do with the settings in 'universal settings'. I'm not sure what else to do and this is one time I do wish I had a man in the house?! Or at least someone else who has half a clue! I rely haven't had many problems with my MacBook 'till now. I'm operating on Mac os x 10.6.8 Also, 2 cats free to good home. Or anyhome, it doesn't even need to be 'good'!

One of the keys on my keyboard are not working. The letter "b" isn't working for me.(I had to copy+paste the letter.) Is there any solution? I restarted my computer and even followed to apple instructions in hopes that it would work. However, the key still doesn't work.

firstly, i have recently got a new apple keyboard and the function keys on it have got messed up. it has the logos for things like pause, volume and brightness, but when i click them, they dont do what they say on the key. secondly, i have also recently got a magic mouse and you are meant to be able to swipe to scroll and thing like that, but that doesnt work either.

I just bought a MacBook Pro about a week ago, and installed WinXP SP2 through Boot Camp. Everything has worked fine up until this morning when my BT mouse suddenly stopped working on both Mac OS X and Windows.

I fixed the problem on the Mac OS X by trashing a preference file, and the mouse now works perfectly.

It still does not work on Windows, though. When I try to install it, it locates the mouse, connects, but the system tray displays the following message: "A problem occured during hardware installation. Your hardware might not work properly".

I have a feeling it is a software problem. I tried reinstalling the Boot Camp software, but it didn't work.

did a clean install of Snow Leopard on my 2007 Macbook, it appears all went well. However, my MS Bluetooth Notebook Mouse 5000 will not connect via Bluetooth. Based on a search elsewhere I installed the SL compatible MS Intellipoint software for the Mac but it will not work. It is "on" and "discoverable" but will not connect.

Anyone else have this mouse (or another BT notebook mouse, even) and get it working?