Why o WHY is documentation all over the place? I spend more time looking for the MS approved documentation that I do actually setting things up and then I run into unknown steps that still need to be followed.

So now I have O365 admin portal I need to use to get my job done, OK.Then I needed Azure portal because ADFS DirSync is being retired um OK.Now I need Intune portal um OK but WTF MS.

Go to the cloud they say, it's less of a headache because no more on-prem boxes to worry about. BS I'd rather have On-Prem back but it's too late to pull back now.

Why o WHY is documentation all over the place? I spend more time looking for the MS approved documentation that I do actually setting things up and then I run into unknown steps that still need to be followed.

So now I have O365 admin portal I need to use to get my job done, OK.Then I needed Azure portal because ADFS DirSync is being retired um OK.Now I need Intune portal um OK but WTF MS.

Go to the cloud they say, it's less of a headache because no more on-prem boxes to worry about. BS I'd rather have On-Prem back but it's too late to pull back now.

</rant>

"Now I need Intune portal um OK but WTF MS." But what if you are not subscribing to Intune or OMS..? Oh,,, that throws in some more wrenches into the mix...

They have this notion that a pile of disparate, often-incomplete blog posts stuffed on a GitHub is documentation.

It's like having a book without a table of contents and whose index is called "Google."

Jeezus, if a vendor five years ago said, "you need docs for the product you're paying us for? Google it," then most of us would have said, "um, same to you, AND the horse you rode in on."I'm okay kind of with "agile" code. I'm not okay with having to play treasure hunt for the docs on it.__________________May I ask that everyone please populate the first name and last name in your user account profile. Thanks!

I've been trying to figure out WHAT I can say here because they make you promise not to talk about the contents of the exams. So I am hoping it's safe for me to at least say that studying for the O365 exams is a nightmare. What Mark just said ... they expect you to use search to find what you think you might need, and hope you found the most current\relevant\accurate content.

True all that. Once it set up it is quite stable though, it's a temporary pain (Except for people who make a living out of it like me)The fact that really kills me is that they still did not make Office 365 one experience from a user perspective. I have an attachment in outlook web access, what do i need to do to save it in Sharepoint? Right, download it and put it in the same portal again in another place...__________________Have SpaceSuit, Will Travel

Best documented solution by Microsoft ever, is what they are proudest of.But yes, its a nightmare.

Personally I love it when Hybrids just break, for no reason, and mail backs up.Odd how MS support are always super fast responding.__________________Have you tried turning it off and walking away? The next person can fix it!New to the forum? Read this

So I guess we all feel the same pain here. What can we do about it? I mean our livelihoods depend on us knowing MS products inside and out but they are making our lives so hard. I wish I have the luxury to be concentrating on one MS product so I would know where the latest and greatest info on that one particular product is.... I don't. I support everything from smart phone all the way to Hyper-V as I'm sure most of us do. It's a full time job just keeping up never mind when you run into a problem. Want us to continue to roll out and support your products?, work on making things easier for us your customers MS or we will find another solution.

Originally Posted by InfradeployWait until you wrestle with the alternatives out there.Try scripting your way in to Google Apps..

Eat more chocolate, drink some a lot of red bull, stay up for 42 hours, then read the help file.It will make sense then __________________Have you tried turning it off and walking away? The next person can fix it!New to the forum? Read this

I agree with that statement too. The people at the top don't care. The only way that they will care is if they see a decrease in profits or if you can rattle their cages another way. There were times when I found ways to contact people who would rather have people like us to go through the normal channels. They would ask me, how did you get my name or how did you get my #. That was a secret.

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