Has anyone else been having problems with My Heritage Family Tree Building being unstable? Several time a week it will just quite working, the screen goes light-colored and nothing but shutting down my computer and re-booting will help. I've tried waiting over an hour and I'm still getting the message that the program is "not responding".

In addition to that, I have to leave the program open and running all the time. If it gets closed (or it goes to the "not responding" situation and I have to close it on purpose) and I use the icon on my desktop to open it up, then I can't make any edits to most of the pages. So this causes me to Uninstall and reinstall it just about every other day - which doesn't take that much time but IS A REAL PAIN!

I'm just curious if anyone else is having this problem. I've brought it up to the Tech team previously, and their solutions didn't help at all . . . I still had to Uninstall/reinstall and leave it open 24/7.

When I try to open my family tree in My Heritage homepage, it seems like the page is just spinning for a while. Then it comes up with a little box in the middle of the screen saying it can't upload because of problems with the pictures with a little red warning sign. And then nothing more is happening, it all stops there.

I have never seen this message before so I don't know why it comes up now.

I imported a GEDCOM file from another genealogy program to Family Tree Builder. In the file there's a lot of RESI tags. In the family web page in myHeritage I can see the information from the RESI tags in Contact info in the Profile for a person. I can however not figure ot how to see (or edit or add or delete) that type of information in Family Tree Builder. The data must be there somewhere since it's exported from FTB to the web page.

After some experimenting I found that when I open the Source usage window for a source I can see that the source is used in a "Residence fact" for a person (see attached picture). When I press the view button I'm transfered to the facts tab in the Edit Details dialog, but there's no Residence fact visible.

"Hey! Does anybody have a solution to the Following problem: I'm being asked to log on to MyHeritage at each page change. After seventeen logins in 30 minutes, I'll have've become quite tired of this issue. Grateful for the help Angela Brooks "

I have been trying to build my family tree, and have a connection that is deceased and their sibling married their widowed wife. I have the marriage as it should; however, how do I show the sibling connection?
Also, the options under the Link to Existing they have one to link to parent, partner, or child. However, I believe it would be helpful to have a link to sibling. Would that be a possible addition to the software?

I've been doing some work of my genealogy tree, then the program crashed. When I reopened it, and tried to load the project, I got the message that lets you load a backed up version of the same project, as usual, since I couldn't save it. When I selected "Yes" I get an error message:

"The genealogy project could not be loaded due to an error. Click 'Back' to load another Genealogy Project, or click 'Finish' to exit the wizard."

As I think, You are working with the FTB. There are auto backup versions of Your project(s), but if You use the sync with Your online family tree(s), it could be a little bit tricky to restore a backup up version and then sync. It could produce a data salad between Your FTB project and the online tree.

So, it is better to contact the support. I'm sure, they will help You.