Maintenance

Welcome to Reliant Realty, LLC

One of the main goals at Reliant Realty is to offer exceptional customer service to all of our owners and tenants. Below are some of the many benefits that we offer in order to do just that.

Attracting Tenants

In order to keep up with the technological world of today, most of our advertising is done via our website and other internet sites. We also place "For Rent" signs on our properties where allowed.

Showing the Property

Unlike some property management companies, we personally show each and every property to perspective tenants. We also show properties after normal business hours and on weekends in order to better serve perspective tenants with busy schedules.

Qualifying Tenants

A credit check, criminal background check, employment verification and past rental history are run for every perspective tenant. We require all college students to have cosigners.

Inspecting the Property

An initial inspection of your property will be made when you sign on with us. This is used to determine the optimum rental rate and if any repairs or upgrades are needed. We will also take pictures of your property for use in our advertising. Your tenants will be given a Move-In form when they sign a lease that they are required to return to our office within 10 days. At the time of their move-out, another inspection will be performed in order to determine what, if any, turn over repairs are needed to prepare the property for re-rental.

Maintenance & Repairs

We have a Maintenance Coordinator on staff that handles all maintenance and repair calls. When a maintenance request is received he will inspect your property to determine the right course of action. He will handle all small repairs at a discounted service rate. Any large repairs such as heating and air, plumbing or electrical will be handled by our trusted and licensed vendors. Except for emergencies, you will be notified of any repairs that will exceed $200.

Rent Collection

Rent is due on the first of each month and is considered late if received after midnight on the fifth. Tenants are charged a late fee equal to 5% of their monthly rent and are sent a late notice on the sixth. All late fees collected are paid to the homeowner. Any rent still unpaid by the close of business on the 15th of each month results in eviction papers being filed against the tenant.

Owner Payments & Statements

Payments and statements are mailed out by the 10th of each month. Any funds received from the tenant after this date will be mailed along with an updated statement prior to the end of the month. 1099 tax forms are mailed to homeowners and reported to the proper government agencies annually.

Fees

There are no start-up fees! Once your property is rented, we will retain 10% of the monthly rent collected from your tenant. That's it!