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Industry: Hospitality

“It works perfectly for what I was looking for. I love the system. It does everything I would like it to do. Our employees are more aware and efficient. They can serve our customers more quickly. It’s definitely sped up service for sure.”

-Jesse Clark, Owner

Profile:

Pets R People 2, a 24-hour cageless doggie daycare and boarding facility in Knoxville, Tennessee, offers a home away from home for family pets. The large 5,000 square foot indoor facility and additional 5,000 square foot outdoor area gives animals ample room to roam and play. With the help of a silent paging system, staff members are able to devote all of their attention to their furry guests.

The Product:

The Challenge:

Owner Jesse Clark describes his doggie daycare as a home away from home for his four-legged guests. The large concrete and steel facility with an indoor and outdoor play area accommodates up to 80 dogs on any given day. When it came time for owners to come pick up their dogs, their arrival would sound off a loud bell that would put the animals in a frenzy. “We used to have a doorbell, but it didn’t work out well. It would get the dogs overexcited and it causes behavioral problems. I’ve tried other systems but [the signals] don’t penetrate throughout the building,” said Clark. The challenge Clark faced was finding a silent way to alert staff wherever they were in the 10,000 square foot facility that customers have arrived to pick up their furry family members…continue reading