1600 51st St NE,
Cedar Rapids,
IA52402

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1-10 of 297 reviews

5.0 out of 5.0

Excellent Customer Service

by Terrell from Cedar Rapids, IA | July 22, 2015

had lost my car key and fob and paid over $260 to get them replaced the first week of June. Found out later I had access to a program to get this done for free. Colin took care of it and I will get reimbursed for this. Very thankful.

Pat McGrath Chevyland responded to this review

July 29, 2015

Thank you for your review, Terrell. We're glad to have Colin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!
Best,
Gavin McGrath | General Sales Manager | gmcgrath@mcgrathauto.com

Pat McGrath Chevyland responded to this review

July 22, 2015

Cynthia, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review!
Best,
Gavin McGrath | General Sales Manager | gmcgrath@mcgrathauto.com

Pat McGrath Chevyland responded to this review

July 17, 2015

Hi David and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again!
Best,
Gavin McGrath | General Sales Manager | gmcgrath@mcgrathauto.com

Pat McGrath Chevyland responded to this review

July 17, 2015

We appreciate your input, Fred. Glad to hear that you are consistently impressed with the service we offer here at Pat McGrath Chevyland. If there is anything more we can do for you please come back and see us any time! Take care!
Best,
Gavin McGrath | General Sales Manager | gmcgrath@mcgrathauto.com

Great Service

by Norm from Shellsburg, IA | July 13, 2015

We came in with an overheated car. It was diagnosed and fixed in a timely manner. We had to use a loaner car for one day but could pick our car up the next day. The loaner car was awesome! All in all, the experience was great as always. We have a brand new thermostat!

Pat McGrath Chevyland responded to this review

July 17, 2015

Norm, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care!
Best,
Gavin McGrath | General Sales Manager | gmcgrath@mcgrathauto.com

Well Cared For At Pat McGrath Chevyland

by Duane from Cedar Rapids, Iowa | July 10, 2015

This was a return trip of my Equinox for a troubling fuel gage, which would not work, and would trigger the check engine light. I can't say enough good things for Chris Morahan & Adam Bilsland, who bent over backwards to take care of my needs. My wife and I were leaving for Chicago the next day to spend the 4th with our daughter and her family, who we hadn't seen in four months. They put us in a very nice Malibu for the trip, and when we got back that weekend, our Equinox was ready, and it has worked fine since. It was a tricky fix, too complicated to explain here, but the technicians who worked on it should also receive special recognition for their efforts. I have always been well cared for at Pat McGrath Chevyland.

Pat McGrath Chevyland responded to this review

July 15, 2015

What an enjoyable review to read, Duane! Thank you for writing about your visit with us! I am happy to hear that Chris and Adam were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Take care!
Best,
Gavin McGrath | General Sales Manager | gmcgrath@mcgrathauto.com

Great service. Would recommend to anyone looking

by Brandon from Cedar Rapids, Iowa | July 9, 2015

I worked with Rick Miller and TJ Thomason. I have purchased from Rick before and have gone to many places swatching for the right truck. TJ by far was the best sales manager I have ever delt with. I should not need another vehicle for awhile but I will definitely send anyone who ask me there. Most places give you the run around or why there price is what it is. I told Rick and TJ what I wanted and they worked me a deal. I will definitely be back again someday.

Pat McGrath Chevyland responded to this review

July 15, 2015

Thank you for taking the time to write about your experience with us, Brandon! At Pat McGrath Chevyland, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Rick and TJ were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Take care!
Best,
Gavin McGrath | General Sales Manager | gmcgrath@mcgrathauto.com

great service

by Jesus from cedar rapids, IA | July 9, 2015

great service and waiting time was low. I think the wash of the vehicle at the end of the service is great but it could use some improvement, like make sure the vehicle is actually wash in the out side and not spots of clean and spots that are not clean

Pat McGrath Chevyland responded to this review

July 12, 2015

Jesus, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Pat McGrath Chevyland! If there is anything else we can do for you just give us a call!
Best,
Gavin McGrath | General Sales Manager | gmcgrath@mcgrathauto.com

Pat McGrath Chevyland responded to this review

July 15, 2015

Connie, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. We look forward to working with you again!
Best,
Gavin McGrath | General Sales Manager | gmcgrath@mcgrathauto.com