Senior Operations Jobs in Austin

Pricing Director

The Role:
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to

Head of Acquisitions

Oversee the Acquisition department’s underwriting and acquisition of single-family properties for both internal and investor portfolios.
Work with partners in Acquisition Management, Construction, and Property Management to move newly acquired houses into stabilized rentals as quickly as possible.
Build repeatable processes for successfully identifying and underwriting properties in a supply chain fashion.
Constantly working with your management team to identify efficiencies to purchase a substantial number of homes on a monthly basis.
Assessing and analyzing property and market fundamentals for new property acquisitions, managing due diligence, drafting offering memorandums & investment summaries along with company exec summary, and also get involved in assisting with closing transactions.
Seeking out and conducting underwriting on new potential Multifamily & CRE acquisitions.
Performing asset-level valuations, ROI & IRR analyses for value-add & core asset acquisitions.

Customer Success Engineer

SpyCloud is the leader in account takeover (ATO) prevention, protecting billions of consumer and employee accounts either directly or through product integrations. Our award-winning solutions proactively defeat fraud attempts and disrupt the criminals' ability to profit from stolen information.
We are in search of an experienced Customer Success Engineer to join our team. Reporting directly to the Head of Product Strategy and Customer Success,

Client Success Manager, Financial Services

ActiveProspect is seeking a Client Success Manager for our Financial Services vertical to be directly responsible for managing a portfolio of enterprise customers, including on-boarding, technical trouble-shooting, upselling, relationship-building and retention. Successful candidates will be able to manage relationships end-to-end including value-proposition selling, on-boarding, and upselling. At ActiveProspect, we take a vertical based approach to obtaining and retaining customers. This approach includes a collaborative team-based structure wherein each vertical is comprised of a Sales Director, Client Success Manager, and technical support who are all jointly responsible for achieving the overall company objectives of that vertical.

Manager, IT Network Engineering

The CrowdStrike Information Technology team is looking for a Manager, IT Network Engineering to join our team. This position plays a critical role in helping lead the team that is responsible for designing and supporting daily network operations for all CrowdStrike team members. This position will have a hands-on approach, working closely with business management and key personnel to identify and prioritize key initiatives. Ensuring those initiatives enable agility in growing our network through proven design, optimization, and implementation skill sets. The successful candidate will provide leadership and mentorship to junior personnel within the Network Engineering Team, as well as formally present solutions to the team as part of our collaboration effort.

IT Asset Manager

Executive Director, Customer Operations

We are searching for an Executive Director focused on post-sales customer operations, who will partner closely with Vista company Chief Customer Officers / Chief Operations Officers; their lieutenants in Services, Support, and Customer Success; and CEOs to drive successful transformations in coordination with the company's wider executive suite.
This leader will work in tandem with experts across the Vista Consulting Group to ensure portfolio companies are aligned on both the strategy and execution tactics of the CEO's goals and targets, ultimately supporting powerful growth.
The ideal candidate will have prior experience leading services, support, and customer success organizations, bringing a deep understanding of how to create effortless experiences that drive value for existing customers, in support of long-term customer growth. Experience in consulting or advisory roles is an added plus.

Senior Manager, Digital Experience Optimization

The Optimization Senior Manager/Manager is a key member of Optimizely’s fast-growing On-Demand Services offering. You’ll be in a unique position and on the front lines of some of the world’s most innovative company’s digital experimentation programs. You’ll help your clients decide what to test and what the best approach would be for testing a given hypothesis. You’ll subsequently be managing the execution cycle of the test by working with our team of designers, developers, and QA analysts. Eventually, you’ll review the results of an experiment with your client and help them uncover any business learnings.

Director of Professional Services

The Director of Professional Services is responsible for the development and management of a range of client success engagement strategies, tactics, to support the company’s strategic growth and drive the value of Personify products and tools for customers. Provides a well-rounded client experience background with excellent leadership skills, and a good working understanding and proven track record in client interactions. Demonstrates excellent consulting and mentoring skills and is masterful at understanding the importance of balancing the sales, delivery and customer satisfaction. This role can be located in Austin, Chicago or DC.

Customer Success Manager

We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

Director, Customer Success - Onboarding & Adop…

At Blackbaud, we see customers as the heroes in the social good movement. We invest to understand them, always do what's right for them, go out of our way for them, and consider ourselves an extension of their team. Customer Success is absolutely vital to our customers. We will not be successful unless our customers are receiving clear value from our products and services. As such, we are searching for Director, Customer Success for being responsible for driving success for our customers through adoption, retention and tech touch programs and solution onboarding.

Continual Service Improvement Manager

Senior Systems Engineer,

Lean Six Sigma Black Belt / Master Black Belt

Cyber Security Architect

VP of Professional Services

Strategic Peer-to-Peer Fundraising Adviser

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Manager, IT Change Management

Team Lead, System & Network Operations Center

Load 7 more jobs11 jobs at Blackbaud

Senior Procurement Operations Manager

The Senior Procurement Operations Manager will work with many audiences including internal Business Units, Accounts Payable, Legal, Security and FP&A to ensure accurate tracking of expenses throughout various approval flows. This role will also be responsible for supplier onboarding and internal employee training on how employees are to use the procurement system.

Director Enablement and Training

Develop enablement and education programs for sales, on-boarding, customer success, and customer support(revenue organization), design and implement action plans, solicit feedback and measure program effectiveness.
Lead and evolve the new hire on-boarding programs for the revenue organization.
Develop, manage, and update all value & technical sales training content.
Manage and curate sales content and ensure that all information is easily and readily accessible at the point of need.
Create written, video, audio content to educate the sales teams and advance deals such as case studies, competitive information fact sheets, product collateral, and custom work.
Coordinate with the leadership to deliver ongoing training sessions.
Build a method to qualify employee understanding and comprehension of content.
Shadow calls and demos within the revenue organization to identify gaps where sales processes can be improved.
Field ad hoc content and support requests from the revenue team.
Define, track and report on key metrics that indicate sales effectiveness improvements and skill development traction.
Partner with Revenue Operations to ensure proper adoption and usage of our tools.
Define and map sales processes.

Manager, Customer Success

The Role:
Our Customer Success team values our customer relationships above all else and we back that statement up with our Net Promoter score of 80+!! The Manager, Customer Success will bring leadership and mentorship to their team of CSMs. This is the first level of management to be added to our team and will report directly to the VP, Customer Success. You will manage the team’s performance, metrics, and day-to-day operations. The right

Pricing Director

The Role:
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to

Real Estate Manager

We have an exciting opportunity to support our rapid expansion in new markets across the country! Reporting to our Director of Real Estate, our Real Estate Manager will positively represent the brand while delivering an amazing experience to cross functional partners at our Home Office. This role combines the need for proven real estate negotiation lifecycle experience and exceptional relationship management skills to successfully achieve strategic retail planning objectives.

Executive Assistant

The Executive Assistant will be responsible for providing high-level, administrative support to the Managing Director of the Talent Practice: Including, but not limited to, managing their schedule, meetings and travel. This position requires that you are highly organized, can juggle many tasks at once, are not easily overwhelmed, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. The Executive Assistant maintains and protects highly confidential corporate information, is the first point of contact in person and on calls for executives from internal departments and external clients and works independently with minimal supervision or direction. The Executive Assistant is a trusted and effective partner to the Executive team and a helpful and willing contributor to the Administrative team.

Director of Strategic Planning

As a key member of the Merchandising team, this planning leader and critical team member will develop, own and lead the creation and execution of inventory and demand plans that meet the financial goals and business objectives of Tecovas. This role is highly cross-functional in nature and will partner closely with Finance, Operations, Marketing, and Retail leadership. Ultimately, this planning leader is accountable for owning our overall investment in inventory by making sure our on-hand balances are healthy, by ensuring that our inventory is turning at the right pace, by planning SKU balance and velocity targets across all categories, and in the end, by delivering a healthy gross margin return on our inventory investment.

Customer Success Manager

You're looking for a team where you can drive decisions, be challenged, investigate and explain complex problems for our clients. You want to collaborate with smart, creative, and energetic people. You're comfortable with being uncomfortable. You look for projects where you can learn new technologies and techniques. You're comfortable working with data, synthesizing information from a variety of sources, and communicating your findings to decision makers. If this sounds like you, you sound like someone we want on our team.

Director, Technology Consulting

Understanding product and technology maturity and their ability to support the investment thesis is critical to success and long-term value creation. The Director of Technology Consulting will partner with other team members to advise portfolio companies to achieve transformational success, by improving or changing their technology organization, stack and processes aligned with the value creation plan. In addition, this individual will partner with other members of the Product and Technology practice to provide acquisition guidance, market and technical due diligence, technology roadmap assessments and technology and organizational integration planning.

Executive Assistant to Vice President of Operation…

Provide high-level administrative support to the Keller Williams Vice President of Operations. You will communicate with various stakeholders across the company on behalf of the Executive and quickly establish yourself as a resource to the organization.

Head of Acquisitions

Oversee the Acquisition department’s underwriting and acquisition of single-family properties for both internal and investor portfolios.
Work with partners in Acquisition Management, Construction, and Property Management to move newly acquired houses into stabilized rentals as quickly as possible.
Build repeatable processes for successfully identifying and underwriting properties in a supply chain fashion.
Constantly working with your management team to identify efficiencies to purchase a substantial number of homes on a monthly basis.
Assessing and analyzing property and market fundamentals for new property acquisitions, managing due diligence, drafting offering memorandums & investment summaries along with company exec summary, and also get involved in assisting with closing transactions.
Seeking out and conducting underwriting on new potential Multifamily & CRE acquisitions.
Performing asset-level valuations, ROI & IRR analyses for value-add & core asset acquisitions.

IT Security Engineer

We are looking for an IT Security Engineer to join our team and be responsible for all technical aspects of security. You will work closely with Cloud and Procore Product, Network, Security Operation, and IT teams in designing solutions, providing security oversight and driving security projects to reduce the risk to Procore and Procore's Business System. This is a technical role with the expectation that you are fluent in security automation, system security, network security, compliance and incident response.