Listen Now

Building Trust, Online

How social media has changed

Chris talks about his views on how social media has changed over the last 3 years. He shares that when he co-founded an event called Podcamp in 2006, he believed podcasting and video blogging were going to change the world.

You’ll hear Chris share what matters today in social media and how he feels podcasting has recently made a comeback. He explains that email marketing isn’t dead—it’s bad email marketing that’s dead. Instead we need to be more personable and relationship-minded. Chris describes how platforms have come and gone and why it’s community that really matters.

Listen to the show to find out why community has stayed the same since Chris started.

How to make your social media audiences count

Chris talks about why only having a Twitter feed is like living in a hotel room and thinking you’ve made it. He shares the reasons why we need a place to call our own.

Chris explains the importance of having a blog or a website. You need to have a “primary home base,” as it’s the ultimate centerpiece that you need to use any social platforms. If you don’t have one, you’re throwing away your opportunity for business and influence.

Listen to the show to find out how Chris’s blog has attracted business opportunities.

How to obtain “reach”

Chris shares how the larger structure of The Impact Equation is the idea that if you have really good goals, they will drive unique ideas. Next, you need a platform where people can see those ideas. You need a human element or a network of values. You need people who care about the information you share online. These are the components of social media success.

Chris explains his definitions of reach and exposure. He describes ways of achieving audience capture. When you have a basic website but don’t have an email newsletter, you have a passive connection to your audience. When you only have a Twitter account, you have a very passive connection with your audience. This is because people don’t know how to get back to the “meat” of what you’re saying.