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HP Designjet L25500 Printer Series - Service information

Service information

The printer can produce on request a list of many aspects of its current status, some of which may be useful to a service engineer trying to fix a problem. There are two different ways to request this list:

In the Embedded Web Server, select the Support tab and then Troubleshooting > Printer information.

From any computer with Internet access, enter the URL of your printer into a Web browser, followed by /hp/device/webAccess/allServicePlot.htm. For instance, if the URL of your printer is http://123.123.123.123, enter http://123.123.123.123/hp/device/webAccess/allServicePlot.htm.

You can request the whole list, which takes a significant time to generate; or you can request specific parts of it. If in doubt, you are recommended to request the whole list (select All pages).

If you need to send the list by e-mail, you can save the page as a file from your Web browser, and later send the file. Alternatively, from Internet Explorer you can send the page directly: select File > Send > Page by E-mail.