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I recieved the same error, running Windows Vista 64-bit. Tried the microsoft download, didn't work. Any other ideas? Or anything I could be doing wrong?
Have tried uninstalling, reinstalling as admin, running as admin, etc.
Thanks

I've googled, and tried many different things. I'm hesitant to try a registry cleaner as this is not my computer - I'm installing this for a patient who needs to be able to control their home theater by computer (can not manipulate a standard remote control due to an injury). They are anxious to get their computer back, I've purchased the software, and now am unable to get it to install! This is Windows Vista Ultimate, I don't know if that will make a difference. Any other ideas?

Thanks Ron. I tried to start Girder, got the error, looked in the task manager processes and nothing jumped out at me that was related to Girder/Proximis. I renamed the plugins folder to plugins2, tried to restart and again got the error.
Would it make a difference to change the folder name before I open it for the first time?