Hi, my name is Robinson Scott, last week I discovered that I couldn’t login into my Fac...

GetHuman703354's customer service issue with Facebook from May 2018

Help with my Facebook issue

Tip from another customer

If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.

The issue in GetHuman703354's own words

Hi, my name is Robinson Scott, last week I discovered that I couldn’t login into my Facebook account and I was surprise because this has never happened to me before I have been using my Facebook account for more than * years now, so I thought maybe it was hacked or I don’t know what happened, I went to the help center and give all the required details including a copy of my drivers license I snapped with my phone but yet my account is not still active, please I lost my phone some days ago and my Facebook account is the only way I can reach my friends and families now please I will really need your help, Thanks in anticipation

GetHuman703354 did not yet indicate what Facebook should do to make this right.

I have an issue with Facebook too

How GetHuman703354 fixed the problem

We are waiting for GetHuman703354 to fix the problem and share the solution with the rest of us customers.

Please help with my Facebook issue

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.