If you change your mind, no problem - you can return any purchase except pierced jewellery or gift cards for a refund within 28 days of the despatch note provided it is in fully re-saleable condition.

Items purchased as gifts can be exchanged for either goods or a TK Maxx/Homesense gift card to the same value from Saturday 14th October and covers purchases up to and including Sunday 21st January 2018.

The quickest and easiest way to return something is to your local store, just remember to take the despatch note with you.

For returns by post, the delivery charge is not refundable unless the item is faulty or does not conform to your order.

Important: We can currently only accept certain jewellery returns or exchanges in a store which has a designated jewellery counter. For more information read our full Returns Policy.

For items classified as 'Pre-loved' please see the 'Returning pre-loved items' section of our Returns Policy.