Antivirus Configuration: Exclusions/Exceptions

Making sure all Nx Witness processes and resources are running uninterrupted is essential for a trouble-free experience. Unfortunately some antiviruses may incorrectly block a process or resource being used by the Nx Witness application. Follow the instructions below to prevent your antivirus from conflicting with Nx Witness software.

Adding Nx Witness folders to an Antivirus Exceptions/Exclusions list:

Launch your antivirus application and find the setting called Exclusions or Exceptions. This will allow you to choose specific files and folders to exclude from scans, preventing potential conflict between your antivirus and the Nx Witness software.

Add an exception or exclusion for each of the folder paths below:

C:\Program Files\Network Optix\

C:\Users\%USERNAME%\AppData\Local\Network Optix\

C:\Users\%USERNAME%\Videos\HD Witness Media

C:\Windows\System32\config\systemprofile\AppData\Local\Network Optix\

D:\HD Witness Media\ (or any other storage location you set for video archives).