Customer Relations : List of Awards

Two of Panasonic's Activities Commended at the 2nd ACAP Consumer-Oriented Activities Awards

On February 10, 2017, at the 2017 Consumer-Oriented Management Seminar—jointly sponsored by the Association of Consumer Affairs Professionals (ACAP), KEIDANREN, and the Consumer Affairs Agency—Panasonic received the 2nd ACAP Consumer-Oriented Activities Award for two of its initiatives: Improving customer point-of-contact by encouraging a culture of consumer-oriented management, and improving the audio manual for learning operation procedures for the Operations Manual for the Visually Impaired.

*ACAP: The Association of Consumer Affairs Professionals is a Public Interest Incorporated Association, as recognized by the Prime Minister, that has as its members managers from the consumer affairs departments of corporations and trade associations. It aims to build trust with consumers and makes various efforts in its mission to realize consumer-oriented management.

*The Consumer-Oriented Activities Awards: Established in 2015, this awards structure is the ACAP's way of commending the activities of corporations, organizations, and individuals that merit praise for their promotion and support of consumer-oriented management.