New York's Bravest from Engine 66 Ladder 61 detailed the moments as they searched for survivors inside the apartment on Baychester Avenue in Co-Op City after it filled with smoke and the family was inside.

"I had to do everything by feel. Imagine walking through your house by feel, but it's not even your house," says Captain Theodore Conroy.

Neighbor Mitchell Mills says the family was shouting out of the windows.