Compliance Audit Lead is responsible for working with the Director of Audit and Billing Quality to identify compliance, financial, and operational risk, develop audit programs to assess that risk, and prepare audit reports. The Lead will also be a key communicator and liaison with Department leadership including Chairs and Billing Managers to assist and ensure billing compliance process improvements and education are effective. The Lead will serve as a mentor to the Compliance and Internal Auditors and work closely with the Director to ensure that the Audit services exceed customer expectations. Staff Internal Auditor Plans and performs financial, IT and operational audits. Audit processes include assessing the completeness and accuracy of account balances, evaluating the design and effectiveness of the management controls, and identifying areas for operational improvement. Conducts audits in accordance with the International Standards for the Professional Practice of Internal Auditing. Works directly with UPG management to communicate audit findings and to develop a remediation plan to address findings. Senior Internal Auditor Plans and supervises financial, IT and operational audits. Audit processes include assessing the completeness and accuracy of account balances, evaluating the design and effectiveness of the management controls, and identifying areas for operational improvement. Assists and works closely with the Director to perform the risk assessment and schedule the Audit Plan. Monitors the work of and provides guidance to the Internal Auditor. Conducts audits in accordance with the International Standards for the Professional Practice of Internal Auditing. Works directly with UPG management to communicate audit findings and to develop a remediation plan to address findings.