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My wife and I had the couples massage and booked the sauna. It was the best day ever. The massage was so great that I actually fell asleep. I would recommend this place to anyone. The staff went out of there way to be nice...More

Ask Kittylvr about New Moon Spa

1 Thank Kittylvr

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

SpahhhLady, Manager at New Moon Spa, responded to this reviewResponded 4 days ago

Thank you so much for the great review!
We are so glad you enjoyed your experience with us and hope you return on your next visit to Eureka Springs.
~Kimberly Roberts
Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We had pedicures one day and came back for massage and body treatment the next!!! The staff was great and very thoughtful of the services they gave and made you feel comfortable in all situations!! Will be back again!

Ask mxd2713 about New Moon Spa

1 Thank mxd2713

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

SpahhhLady, Manager at New Moon Spa, responded to this reviewResponded 1 week ago

We are so happy you enjoyed your services with us.
We appreciate you taking the time to write us a great review!
We hope to see you again on your next visit to Eureka Springs,
Kimberly Roberts
Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

New Moon Spa was beautiful, all the employees were very professional, and polite. all the services were on time and very relaxing . Our Couples Message was Awesome Our Therapist was GREAT !!! the stress fix messages moved all the knots from my back and...More

Ask mybeautifulexpre2017 about New Moon Spa

2 Thank mybeautifulexpre2017

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

SpahhhLady, Manager at New Moon Spa, responded to this reviewResponded 2 weeks ago

Thank you for choosing the New Moon Spa & Salon for your services during your recent vacation.
We are so happy you enjoyed your experience with us and hope you will return on your next visit to Eureka Springs.
Thank you,
Kimberly Roberts
Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

I had a fantastic 90 minute massage from a wonderful gentleman. I am sorry I do not remember his name. He was very professional and worked out all the kinks from a 2500 mile motorcycle ride. The spa was just fine, hot tub was not...More

Ask sowwendy about New Moon Spa

Thank sowwendy

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

SpahhhLady, Manager at New Moon Spa, responded to this reviewResponded 1 January 2018

Thank you for your feedback. We will use this as a learning opportunity for our team.
I apologize you weren't explained the "Host Fee" correctly. Perhaps our Spa Coordinators were busy and one of the Service Providers helped check you in. The Host Fee is...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

New Moon offers a wide range of facials, massages, body treatments, and beauty services. The massage rooms are tucked away from the bustling salon area for a quiet, relaxing massage of your choosing. Great customer service, reasonable prices, and beautiful scenery.

Ask Chelsea S about New Moon Spa

Thank Chelsea S

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

SpahhhLady, Manager at New Moon Spa, responded to this reviewResponded 6 October 2017

Thank you for your kind words and taking the time to write a wonderful review.
We appreciate you and hope to see you again on your next visit!
Thank you for choosing the New Moon Spa & Salon,
Kimberly
Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We were staying at the Crescent's sister hotel, Basin Park, but their spa had no openings so I booked a facial at the New Moon Spa. I have no complaints about the facial itself. The esthetician was only 1 year into the business, but he...More

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Ask jayares2015 about New Moon Spa

Thank jayares2015

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

SpahhhLady, Manager at New Moon Spa, responded to this reviewResponded 5 October 2017

Thank you for your feedback.
We are happy you enjoyed your facial with us on your recent visit and wish your full experience would've have exceeded your expectations.
We will review your comments in regards to the overall experience from your first impression, your check-in...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

I called ahead on the way to tell them that we may be late for our appointment and they were understanding and got us back to our rooms very quickly. The hostess took the time to know our names and find out exactly what our...More

Ask Junia M about New Moon Spa

Thank Junia M

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

SpahhhLady, Manager at New Moon Spa, responded to this reviewResponded 18 July 2017

Thank you for calling ahead to alert us you may be running late. We do our best to accommodate all of our guests needs and for everyone to enjoy their full Spa & Salon experience with us.
We hope you come back to visit us...More

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC