Seafarer Doug Hiner and His Cuban Medical Supply Runs

A couple acquaintances introduced me to Doug Hiner and he immediately got on my radar as someone I’d like to profile when I learned he regularly sailed down to Cuba on missions that were partly about delivering medical supplies and partly about secreting back contraband, as in cigars. Hiner is a wheeler-dealer type who denied the illegal trafficking at the time I interviewed him, then expressing upset at my story’s suggestion that he engaged in anything like that, but subsequent events confirmed his smuggling activity because he got caught in the act down in Florida and faced serious federal charges. He pleaded guilty to one count and received 36 months probation.

Aside from the intrigue, which occurred after my story appeared, his story is really a classic tale about his taste for adventure and his passion for all things Cuban. A version of the following story appeared in The Reader (www.thereader.com).

More than any other country, Cuba both seduces and vexes Americans. This island of paradoxes is at once a natural paradise fulfilled and a socialist promise unrealized. In a place where bare necessities do not go for want, chronic shortages make hustlers out of peasant and professional alike. Within a closed society and controlled economy, anything, for a price, is a black market possibility.

Fidel Castro may or may not own Cubans’ hearts and minds, but the land and culture definitely hold residents and exiles transfixed.

Social/economic problems don’t change the fact that Cuba, at least geographically, is a tropical island idyll. Sun, ocean, jungle, mountains — much of it pristine. Politicians/bureaucrats aside, the people embrace life with a live-and-let-live Latino insouciance. Music, dance, food, art, love, sun, surf. Fun prevails, if not for all, for tourists.

Omahan Doug Hiner sees the schizoid nature of Cuba every time he sails there on his 53-foot cutter, the Vitamin Sea. He captains the Tampa-docked boat on voyages that transport medical equipment to hospitals and clinics on the island. He’s been making runs like this to Cuba for seven years, a period when official American policy toward that intransigent Caribbean nation has gone from rigid to ultra hard-line. Embargoes of one kind or another have limited trade with Cuba and, in some cases, denied aid.

Doug Hiner

With Fidel’s recent stomach surgery making his mortality and his grip on power a renewed subject of world interest, Hiner prepared for a late December sail to bring in another boatload of supplies. But the gringo’s boat blew an engine, pushing the trip back until this month. He arrived February 10 in Havana, where the gear still sits, waiting for the red tape to be cut so he can move stuff inland.His artist wife, Christina Narwicz, usually joins him on these maritime adventures but she wasn’t feeling up to it when he shoved off this time around.

The Man and the Sea
Hiner, 67, is a former hair dresser and a retired real estate developer and landlord. He made and lost a fortune. He’s not oblivious to the political realities that hold Cuba hostage in a state of suspended animation. Far from it. He has strong views on what Cuba and its paternalistic neighbor to the north should do to ease restrictions and tensions. His awareness of Cuban medical needs drives his missionary trips there, even as he brings in and takes back his share of contraband.

His journeys go well beyond idol curiosity. Hiner and his wife feel they have a fair handle on Cuba by virtue of not only having traveled there several times — it’s 15 trips and counting for him and about the same for her — but their stays usually last weeks or months at a time. They get around to different parts of the island and really immerse themselves in the place.

“We’re not tourists, we’re travelers,” Hiner said. “A tourist wants to have MacDonald’s no matter where he’s at. We like to enjoy the cultures of different countries and not live like Americans. We try to blend and be friendly with the people, and that’s all it really takes to be accepted. They love Americans, especially if you’re friendly to them. They don’t like the ugly-American types.”

Whatever motivates him, he ultimately makes these journeys because they put him in touch with three of his favorite things — sailing, the sea and people.

Though he grew up in landlocked South Dakota and Nebraska, Hiner long ago felt the call of the open sea.

“I’ve always been fascinated by the sea,” he said, “and I’ve always had this dream of having a boat to sail around the world.”

Years ago he and Christina “were planning to do a sail around the world …” when his “business fortunes changed,” making such a trip “impractical.” Circumnavigating the globe is not such a passion now, not with the expanse of warm southern waters to explore. “You can spend your whole life in an area like that and never see everything,” he said. “The Caribbean is a whole chain of islands. We’ve never been to Colombia or Central America, so eventually I’d like to do that.”

Besides, it’s the carefree, unrestricted, port-of-call lifestyle he enjoys, more than the challenge of seeing how far Hiner can push his sailing skills.

“A boat is like your home. You’ve got everything on it. You’re totally self-sustaining … It’s a real nice feeling,” he said. “You can anchor anywhere you want for nothing. We spent a couple New Years Eve’s anchored off of Key West, one of the liveliest New Years places in the world.”

Still, the allure of cruising wave and wind is like the call of the sirens — hard to resist. Half the challenge is dealing with weather and the other half comes with the inevitable mishaps.

“Weather on the high seas — that’s your biggest danger,” Hiner said. “We’ve gone through some pretty turbulent stuff, some accidentally, some on purpose because we had to. But it’s never been a safety issue. You’re never really out of ear shot of weather” reports via radio/radar.

Nature-related or not, things do go wrong.Take the couple’s 1999 trip to Cuba for instance.

“Going down on the second trip we blew out the sail. We ran into some bad weather. We had to have it repaired. It’s usually mechanical problems. It’s like, not if it’s going to break, but when it’s going to break. The last time we left Cuba the autopilot failed and we had to hand steer for 40 hours. Oh, and coming back from Cuba once we lost our fresh water pump, so we had no engine. There was no wind and we drifted for a day-and-a-half or two days before we finally got close enough to Key West to get a boat to tow us in.

“Our boat is about 20 years old and it needs extensive rewiring and stuff and I really haven’t been able to afford that, so we just kind of patch things together. It’s safe but it’s always a little bit of an adventure.”

Sea-faring is an apt avocation for an inveterate beach bum who, whether inland or coastal, enjoys kicking it with friends over drinks in the Old Market, where he developed some of the first condos, or partying on his boat.

He enjoys the simple, well-done pleasures of good food, good drink and good company. His wife’s the same. The residence they fashioned from an old brick-faced bar and parking lot on South 13th Street reflect their shared interests. The grounds’ richly decorated Great Wall that fronts 13th Street has a gated entry whose mammoth door opens onto a large courtyard filled with her plantings.

Hiner’s no stranger to graceful living, as he once owned a Fairacres mansion “back,” as he likes to say, “when I was rich and famous.” He made big bucks and moved in tony circles in the ’70s and ’80s. Then it all crashed. He alludes to a business partner running his development company into the ground.

The house, featured in the Spring 2000 edition of Renovation Style magazine, is designed with walkouts along the length of the courtyard that connect to a wood deck, creating a veranda. The interior opens up to a loft master bedroom and guest quarters, revealing a 32-foot-high ceiling and a bank of large windows that stream light in. At one end of the property is a screened-in porch. At the back of the lot is Christina’s well-lit studio. It all works toward a cozy hacienda feel.

As soon as he laid eyes on the spot he knew “it was exactly what I had in mind.” When he bought the former Glass Front Bar it was only a shell. But, he said, “I had this vision.” He designed the place himself. The work fit neatly into his years of “retrofitting old buildings. I’ve always had a knack for design and style and just living comfortably.” The result, he said, adheres to “the European concept of zero lot lines…where you basically use the whole property. We don’t have a back yard or front yard or side yard — we have a court yard. The same with our house. We utilize the whole house. We don’t have formal spaces. It’s just more practical and creative in my estimation. It’s just a feeling of well-being.”His passion for this getaway within the city dovetails neatly with his ardor for Cuba. It always comes back to communing with people.

“It’s just a wonderful country. The people are so friendly and so caring and loving,” he said. “It’s hard to explain. I’ve traveled all over the world and I don’t think I’ve ever been to a country that is so warm and safe. There’s virtually no crime in Cuba. It’s true there’s a policeman on almost every corner, but the people there are so law-abiding. They’ll steal, but their attitude is, ‘If you don’t lock your bicycle up with a chain or padlock, then you must not want it.’ I’ve never had anything stolen off my boat in the marina and I can’t say that in almost any other country.”

Years living under the thumb of a dictatorship has its palliative effects.

“If a policeman on the corner points to a driver and signals him to stop,” Hiner said, “he’ll almost come to a panic stop to obey the order. They wouldn’t even think of not [stopping]. A police chase over there would be unheard of.”

Back to the contradictions bound up there, he said Cuba can seem chaste one minute and carnal the next. “It’s a real straight-laced island. Pornography is totally illegal. Drugs — zero tolerance. One marijuana cigarette would throw you in jail for a week before you’d be expelled from the country and told never to come back.” On the other hand, he said, “Cuba’s a very sexually open country. Even though prostitution is illegal…a lot of people are shocked by the young women that are readily available for sexual encounters. One, there’s a serious lack of men on the island. And two, their culture is not uptight about sex at all. I mean, geez, if some foreigner wants to give you twenty bucks, that’s even better.”

Besides, he said, “Cuba’s all extended families — there’s four-five generations that live under the same roof, and so it’s everybody’s responsibility to help support the family group.”

While Cuba prides itself on a system that accounts for citizens’ basic needs, rampant poverty compels most everyone to be on the make.

“You see very little begging, yet the young Cuban kids and the old folks are out hustling for the family,” Hiner said. “Everybody is sort of doing whatever needs to be done to provide extras. They have to have some access to dollars to really have any quality of life.”

Amid all this naked human need, Cuba takes great pains to put on a good face. “They sweep each block of Havana every day. If you don’t have anything to do, they’ll put a broom in your hands,” he said.

By Western standards, he said, Cubans lack everything we take for granted. He tries to give friends there some creature comforts otherwise unavailable to them.

“I’ve taken personal things down for people, like a microwave oven or VCR or DVD player, because all that stuff is illegal. Everything’s illegal in Cuba. Mainly, if it plugs into the wall, it’s illegal. They have an energy problem and they’re just trying to keep people’s lives basic.”

Even more basic than that, he said, he brings items like toothbrushes and razor blades that are “not a big deal here, but are a big deal there.”

He’s also brought back, on consignment, works by Cuban artists he and Christina sold in Old Market art shows, the proceeds going toward supplies for the artists.

Beat the Bushes, ‘Bend a Few Rules’He’s sympathetic to the plight of the Cuban people, whose deprivation goes deeper than a lack of material things, to essential services. Sure, Cuba provides free health care, but many clinics and hospitals lack equipment and technology that can not only improve care but save lives. And while average Cubans and natives of nearby Latin American countries have access to free care, some medical centers are reserved for the elite. It’s why he got involved as a medical supplier in the first place. His awareness began on his inaugural visit to Cuba in 1998. The marina in Havana introduced him to fellow travelers, including many Americans, some of whom became a model.

“I met a lot of people that first time. A lot of just normal people. Some were bringing medical equipment on their boats down there,” he said. He soon discovered an informal network of doctors and suppliers. “As I met people in the marina and friends of theirs I was put in touch with various doctors and got lists of things they needed.”

Over the next year Hiner beat the bushes and made contact with “various organizations” that run aid into Cuba.” He cultivated the names of key suppliers, like Jack Oswald in Chicago, and key recipients, like surgeon Gilberto Fleites in Havana. When Oswald, who works with a group called Caribbean Medical Transport, ran a check on Hiner’s then-fledgling medical mission activities he was duly impressed.

“The medical equipment he gets is a cut above most of the stuff humanitarian aid groups get and I’ve been doing this a long time. His stuff is absolutely flawless,” Oswald said. “I went with him on his last trip because he was packing some really heavy equipment…I came from Chicago to help him figure out a way to put some of this stuff on the boat without it sinking. We put thousands of pounds on the bow…and you no longer could see to navigate…so we had to have somebody at the front of the boat calling instructions out to the captain just to avoid the reefs and boats and weather we came across on our way to Cuba. It got a little adventurous here and there.

“I’ll tell you, the guy’s fearless, he really is. He’s mission-oriented, there’s no question about it. Almost militaristically I might add. He doesn’t really let anything get in his way. Some of the stuff he does is a bit risky. And sometimes he doesn’t have the money, the equipment or even the plan…but he just keeps doing it. I think both sides are willing to let him operate, maybe even bend a few rules here and there…because they know what he’s doing is valuable.”

Joining Oswald, Hiner and his wife Christina on the voyage was a Cuban American physician who brought medical supplies to a cousin physician in Cuba. The Americans also brought art supplies for an artists collective there. Oswald said of Hiner and Narwicz, “They just know a whole lot of people and they just really enjoy Cuba. The folks I met that know them are like family.”

On Hiner’s first supply run in 2000 he was introduced to Dr. Fleites. “I met Gilberto and his wife Teresa and they were really neat people and we became really close friends and we had a really wonderful time there,” Hiner said.

Hiner calls Dr. Fleites “a bit of a renegade. He ran the national cancer institute in Havana. He was on the Cuban ethics board. He tried to get some doctors removed from practice because he thought they were killing more people than they were saving,” Hiner said. “But his superiors kicked him off the board because he wasn’t ‘a team player.’ He still performs surgeries … but only on important people because they know he’s very, very good. He’s sort of like freelance. It’s kind of a bizarre situation.”

The Omahan’s “become sort of an emissary” to Dr. Fleites. “I get lists of stuff from him” the Cuban medical community “needs,” he said, “and come back and hustle my friends. I know a lot of doctors from when I used to be rich and famous.” As Hiner’s refined his networking, tons of things get donated — once, an entire operating suite. Omaha’s Children’s Hospital donated an anesthesia machine. He works with established humanitarian nonprofits that authorize him use of their license for delivering free medical goods abroad. Much of what he takes there goes to Pedro Kouri Institute of Tropical Medicine, an AIDS hospital directed by Dr. Jorge Perez. It’s not an impersonal process for Hiner, who’s visited there and other sites he’s supplied. He’s impressed by Cuba’s “incredible medical system.”

What began as annual trips became twice-a-year voyages. Their last trip, in 2005, they were in Cuba four months.

He’s transported medical gear worth hundreds of thousands of dollars, including mechanical operating tables and surgical instruments ranging from forceps to retractors to endoscopic devices. The goods ship to a central location and, when there’s enough for a full haul, he loads a truck and drives it to his boat in Tampa. After everything is securely stored and lashed aboard, he rigs his boat and sails for Cuba. Once there everything must be checked and approved by customs officials, a process that can take weeks. Various government stamps and seals are needed. From start to end, a single supply mission can take months.

He cuts what red tape he can with “gifts” to marina workers and ministry officials.

For the current trip, he amassed a large inventory that includes an entire delivery room donated by a hospital, complete with delivery table, incubators and monitors. So large is the haul he left half the load in Florida for a return trip next month.Donations have never been better, but he said navigating the bureaucratic waters to get them to Cuba has become more problematic. He blames the Bush administration for “tightening travel restrictions,” especially since 9/11. He said the feds have made it harder for the nonprofits he works with to obtain or renew licenses. The main clearance he needs is from the U.S. Coast Guard that grants free passage through “an imaginary security zone between Key West and Havana that no one can define.” Without the permit, he said, “they can seize your boat, fine you $250,000 and put you in jail for 10 years.” When things were more “more relaxed,” he could slide by. Not now.

There are also new Commerce Department and Council of Foreign Currency Control approvals needed.

Cuba’s hardly immune from bureaucracy, but the tropics make the paperwork and graft more bearable. Besides, as “well accepted” as Hiner is there, he can play Lord Jim. He hopes a meeting he’s been angling for with Fidel, whom he admires, happens one day. He knows just what he’d say to the dictator. “I would tell him he needs to make more opportunities. The people there are very industrious but he keeps stifling any kind of private enterprise,” Hiner said. “He’s getting old and overly restrictive. I would tell Fidel, ‘You’ve got to loosen up. If you were a young man today you’d start a revolution against yourself.’”

To Cuba with LoveIronically, Hiner’s romance with Cuba may never have happened if not for an accident. It was late 1998. Doug and Christina were on one of their Caribbean sailing jags and had put into port in Jamaica. There, Christina took a fall and broke her ankle, putting her in a cast. He hired a young Jamaican boy to help him crew. The trio sailed to the Camyan islands, where Christina’s pain worsened. Doug sent her home by plane. That left Doug and the boy. The idea was to make for Florida, but Doug knew the boy would be denied entry without papers.

“So, we decided to go to Mexico,” Hiner said. “I got in big trouble there because, unbeknownst to me, a Jamaican needs a visa to get into Mexico. They almost threw us in jail. I talked my way out of that.”

Next, Hiner set his sights on Key West, but learned that, too, was off-limits. Desperate, he asked officials, “Where can we go?’ ‘Cuba,’ they told him. “So, the next morning off we went to Cuba. That was my first time. We were there almost 10 days before I was able to get a plane to fly him out to Montego Bay. And while in Cuba I just loved the country. When I got back home I told Christina, ‘I loved it so much we need to go back there.’” Go back they did.

Hello….I am actually looking for Doug Hiner….Mon Capitan! I have heard nothing from him since his probationary exile in Florida…he should be done with his stint..for the state…..I wonder if he might read this…and contact me! I would like to sail with him to Cuba again…with yet more medical supplies for Dr Gilberto Fleites!! Doug…are you out there!?? Do you have another boat??? Salud Jack Oswald One World Medical Transport Chicago PS Drew says hello! [he just sailed to Haiti with more medical supplies aboard a cool “tall ship” ]

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Author-journalist-blogger Leo Adam Biga resides in his hometown of Omaha, Nebraska. He writes newspaper-magazine stories about people, their passions, and their magnificent obsessions. He's the author of the books "Crossing Bridges: A Priest's Uplifting Life Among the Downtrodden," "Alexander Payne: His Journey in Film" (a compilation of his journalism about the acclaimed filmmaker) "Open Wide" a biography of Mark Manhart. Biga co-edited "Memories of the Jewish Midwest: Mom and Pop Grocery Stores." His popular blog, Leo Adam Biga's My Inside Stories at leoadambiga.com, is an online gallery of his work. The blog feeds into his Facebook page, My Inside Stories, as well as his Twitter, Google, LinkedIn, Tumblr, About.Me and other social media platform pages.