In-app branding

Setup and installation was &lsqb;very simple&rsqb;… It has eliminated paperwork and provided electronic trails that can be easily accessed. Tech support has been prompt and extremely helpful when it was needed.

– Daniel Schrader, Yahoo!

The setup process was a dream… Once loaded we were ready to go in an instant. Visitors are very impressed with the look and ease of use, and it also helps if we have a temporary member of staff on our reception desk as they don't need to know everyone's name.

– Mark Collins, Regional Office Experience Manager EMEA, TripAdvisor

I really enjoy using The Receptionist. It is very easy to use. The support staff is VERY helpful and knowledgeable, also making this a very easy going experience. I highly recommend this product and staff when looking for a digital receptionist.

The iPad is primarily used by your visitors to check-in. There are currently also a few additional settings that are accessible only from the iPad. To access them, touch the grey “Settings” icon on your iPad’s home screen, and then scroll the list of applications on the left until you find “The Receptionist” and select it. Settings like renaming screen headers, changing your privacy settings for visitors, and more will now appear on the right!

The website is used to manage your account, billing information, employee contacts, and visitor log details. You will also use the website to customize the visual appearance of the iPad application. Things like your logo, welcome message, and the available buttons can be configured there.

No way! We recently wrote a detailed response to this very question. In short, we want to be your receptionist’s most valuable asset! We are certain there are other things going on in your office, and being tied to a desk is no one’s favorite responsibility. The Receptionist for iPad gives your Office Manager, Front Desk Person, Welcoming Committee, or “The Person Nearest the Door” freedom to tackle other tasks while we keep your entry area running smoothly.

Easy! Simply login using the email address and password you created when you signed up. Use the “Settings” menu at the top right of the screen to find all you need to change the time zone for your account, update billing information, and much much more!

It’s up to you! We have the ability to notify your contacts when visitors arrive via email, SMS message, and even Slack. You can set up delays with each messaging preference, like, “Send me a text message immediately, but then an email 15 seconds later if I don’t respond.” You can even set up what we call “back up notifications” to other employees in case you’re away from your desk or out of the office.

You know it is! We want to show you how much we care, and the best way to do that is to be here when you need us. We believe that we have the easiest, fastest set up on the market. To prove it, we offer free unlimited support (even during your free trial) to answer any questions you have.