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Business Situation

After rapid organic growth, combined with several acquisitions, this optical retailer struggled with disconnected financial and resource planning systems. As needs around finances and resources became more complex, the company’s siloed systems could not keep up.

The optical retailer envisioned a connected, comprehensive enterprise resource planning (ERP) system to help meet current and future needs.

Solution

Avanade recommended that the company consider using Microsoft Dynamics AX 2012 as its ERP platform. The retailer agreed. Avanade began by gathering requirements, feeding those into the AX 2012 platform and making customizations where business needs demanded them. Avanade worked side by side with the company’s CIO, chief accounting officer and vice president of strategy for IT—and end users—to ensure smooth deployment and knowledge transfer.

Results

With the new system in place, the optical retailer’s corporate financial team can access consistent financial data across the enterprise, gathered via a centralized reporting mechanism. The new system is cost effective and scalable—both priorities for a company that is undergoing rapid growth.

Equipped with one standard financial system, the optical retailer is now free to focus on what it does best: delivering outstanding services to customers while growing organically and through acquisitions. Financial professionals have a single, integrated view into the company’s financials and can build more comprehensive, flexible, detailed reports.