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My room was in the new building, looks recently constructed/renovated, basic but decent size and décor, convenient and clean. Can not comment on rooms at the old building. Bathroom clean, but sparingly maintained - better leave a reminder if out of soap... No bathroom amenities expected from a 4 star hotel, only shower gel, bring your own shampoo and body...

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Thank M M

Kristina K, Assistant to the General Manager at arcona Hotel am Havelufer, responded to this review

Dear M M, thank you very much for staying with us at our arcona HOTEL AM HAVELUFER. We sincerely appreciate you taking the time to write your feedback about our Hotel. We look forward to welcoming you again on your next visit to Potsdam. Kind regards Your team of arcona HOTEL AM HAVELUFER

Very Bad room conditions. the toilet wasn't clean. Rooms are colds. wifi don't work. actually, I have been in so many hotels and 95% of them has wifi problems. so be prepared for this.
Receptionist were not experienced. I travel Potsdam for my job purpose, and it's always paid by my company. but only this hotel they said it is...

This hotel is nicely situated 25 minutes walk from the city center, close to the lake. It is a good place to stay if you have a car. The staff is helpful and friendly and the breakfast is nice. The rooms are a bit different, but functional and modern. I would say this hotel is well suited for leisure, but...

Stayed here for a week in April. Decor is minimalist chic - verging on slightly basic in the bedrooms I thought. Rough industrial quality carpet and pretty basic bathroom ( think Travellodge if you know this hotel chain). Lighting levels were really poor at night - not sure whether this is cost saving or trendy but I could barely see...

Dear Risottorules, thank you very much for staying with us at our arcona HOTEL AM HAVELUFER. We sincerely appreciate you taking the time to write your feedback about our Hotel. We look forward to welcoming you again on your next visit to Potsdam.
Kind regards
Your team of arcona HOTEL AM HAVELUFER

Stayed 3 nights at this hotel and overall had a good stay. Room and bathroom were decent size and clean. The location on the water is great for a relaxing walk and downtown is approx 15 min by foot. Only drawback with the room is the lack of overhead lighting in the bedroom. There were only small desk-like lamps protruding...

Dear Guest, thank you very much for staying with us at our arcona HOTEL AM HAVELUFER. We sincerely appreciate you taking the time to write your feedback about our Hotel. We look forward to welcoming you again on your next visit to Potsdam.
Kind regards
Your team of arcona HOTEL AM HAVELUFER

Have been a regular at the hotel for 6 months. Hotel is practical, clean but uninspiring. Location is perfect with 20 meter to the water and 5 walking minutes to the castle. The location offer good access to car free areas for runners and walkers.

Dear Guest,
thank you very much for staying with us at our arcona HOTEL AM HAVELUFER. We sincerely appreciate you taking the time to write your feedback about our Hotel. We look forward to welcoming you again on your next visit to Potsdam.
Kind regards
Your team of arcona HOTEL AM HAVELUFER

My room has a nice river view. The hospitality of receptions are impressed. This hotel has tram/bus stop at the hotel entrance. It takes about 15-25 min. to the main station and city center. Two supermarkets and small food courts are in walking distance. The restaurants in the hotel area also nice. The hotel provides rental bikes. Pier for water...

Minimalistic interior. Small rooms. Small bathroom. Internet connection a joke. Breakfast absolutely fantastic.
I would not recommend this hotel for business travel, but great for visitors. If you need Wifi, definitely find a different place.
The cleaning crew did not like to refill soap containers, tissues or toilet paper unless completely empty, which left us with 2 pieces of tissue...

Nice hotel close to the Havel. We got the Einstein Suite in the fourth floor with a terrace with a fantastic view of the Havel, but unfortunately the beds were a bit to hard. The problem was solved by the staff with a excellent result.

Dear guest,
thank you for your kind review to your stay at our hotel.
We changed all matrazes last autumn. Unfortunately it is not possible to strike everybodies taste.
But we are very glad that we could help you to sleep better.
Hoping to see you again
kind regards
the team of arcone HOTEL AM HAVELUFER

Recently stayed there during a conference, and was very frustrated by the internet connection, which often didn't work, and when it did, it was very slow. While internet may not be essential for many holidaymakers, in a world where many things are done online a business traveler really relies on it.
Other than that the place is decent though they...

Dear Sir,
thank you very much for your opinion to your stay at the arcona HOTEL AM HAVELUFER.
We are aware of the problem with the internet connection and tried to solve it during your stay.
Unfortunately it did not work out the way we hoped. It were to many people using the internet at the same time.
We appologize...

Right on the banks of the Havel. Peacefully situated, yet in the very heart of Potsdam, presents itself the Hotel am Havelufer. The hotel's unique location makes it an idealstarting point for your tours of discovery through the former residentialcity with its palaces, gardens and historic quarters....more less

Additional Information about arcona Hotel am Havelufer

Address: Zeppelinstr. 136, 14471 Potsdam, Brandenburg, Germany

Region:Germany > Brandenburg > Potsdam

Price Range:
RM243 - RM466 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — arcona Hotel am Havelufer 4*

Number of rooms: 123

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Hotel Style:

#15 Luxury Hotel in Potsdam

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