She also plugged in her ear buds and they sounded like Mono Instead of Stereo.

I Tested another Headset my Turtle Beach P11 Headset(This Headset plugs into the USB Port) The Sound is Perfect it sounds like Stereo and not like Mono.

However when i talked into the Microphone i could hear my voice coming through the Headset Speakers (Basically hearing myself talk)-------------------------------------------------------------------------------------------Microsoft's High Definition Audio Drivers:

These Drivers Work Great so if you just want to use these Drivers:

Uninstall IDT Sound DriverRestart your ComputerNext Adjust Volume and other settingRight Click your Volume Icon in the right hand CornerorRight Click Start (the White Windows Icon located at the Bottom left hand of your screen)Click on Control PanelClick on Hardware and SoundClick on SoundRight Click on the Second Device Speakers (or whichever your's are called)Click on PropertiesNow just go through each Tab and change what you want to change.

I only Click on the Advanced Tab and change the Default Format to 16 bit, 48000 Hz (DVD Quality)Because that's what the Default Format was on Windows 8.1I Also Click on Recording and change the setting on the 2 Microphone's Listed.

The Speakers built into the Laptop: They Sound OK but not like they did in Windows 8.1

I've already Tested out the Following:Played Music (Sounded OK)Played a Youtube Video (Sounded OK)Played a Video i have saved on my PC (Sounded OK)Played a Show or Movie on Netflix (Sounded OK)

The Microphone Built into the Laptop Seems to be Working Fine.

Turtle Beach Z11 Headset:

I've already Tested out the Following:Played Music (Sounded Great)Played a Youtube Video (Sounded Great)Played a video i have saved on my PC (Sounded Great)Played a Show or Movie on Netflix (Sounded Great)

The Headset Microphone Seems to be Working Fine.

Still Notice Mono sound with your Headset ?

Try This:Plug in your HeadsetRight Click your Volume Icon in the right hand CornerorRight Click Start (the White Windows Icon located at the Bottom left hand of your screen)Click on Control PanelClick on Hardware and SoundClick on SoundRight Click on the Second Device Speakers (or whichever your's are called)Click on DisableRight Click on the Second Device Speakers (or whichever your's are called)Click on EnableNow Your sound will Sound like Stereo instead of Mono.

--------------------------------------------------------------------------------------------I tried fixing the sound here is what i tried:

I Uninstalled IDT Sound Driver I went into control panel and uninstalled The IDT Audio Driver.

I then restarted my computer and i reinstalled the Windows 8.1 Drivers from HP.

After Restarting my computer again i checked to see if everything was back to normal but it wasn't everything still sounded the same.

When i right Clicked on the Speaker Icon and then choose Playback devices Here is what was Displayed:The Top Device is called:Digital Display Audio (AMD High Definition Audio Device) Not plugged inOK this Device is Normal.

The Middle Device is called:Speaker / HP (IDT High Definition Audio Codec) Default DeviceOK this Device is Also Normal.

The Bottom Device is called:Communications Headphones (IDT High Definition Audio Codec) Default Communications DeviceOK in Windows 8.1 this Device was Disabled by Default but in Windows 10 it's Enabled and listed as Default Communications Device.

So i figured if i just disabled it my Turtle Beach P11 Headset would go back to normal but it didn't it still sounded the same i even Restarted my Computer.

OK so i tried setting Communications Headphones as the Default Device but when i right Clicked and choose Set as Default Device it wouldn't let me.

I then Disabled Speaker / HP and tried to Set as Default Device it wouldn't let me.

When i Disabled Speaker / HP Groove Music said it couldn't Detect a Audio Device so i enable Speaker / HP and DisabledCommunications Headphones.---------------------------------------------------------------------------------------My Computer is a HP Pavilion g7-2251dx

Audio Hardware ID's:

Built in Laptop Speakers:HDAUDIO\FUNC_01&VEN_111D&DEV_76D9&SUBSYS_103C184B&REV_1001HDAUDIO\FUNC_01&VEN_111D&DEV_76D9&SUBSYS_103C184B

Turtle Beach z11 Headset 3.5 mm Jack:Sorry no Audio Hardware ID's for this one it uses the same as above i think.

Thanks for reading all of this i hope there is a Solution soon.------------------------------------------------------------------------------------------A Temporary Solution:

So after reading through countless posts trying every fix which none of them resolved the issue i went into Control Panel and took a look the the Dolby Advanced Audio Control Panel Now I've never messed with this before until now but i was able to fix the Audio Issues Here's Exactly what i did:

When using your Speakers built into the Laptop or Possibly any other Speakers:Right Click Start (the White Windows Icon located at the Bottom left hand of your screen)Click on Control PanelClick on Hardware and SoundClick on Dolby Advanced AudioClick on listening experienceCheck the box next to Dolby Advanced Audio

I've already Tested out the Following:Played Music (Sounded Great)Played a Youtube Video (Sounded Great)Played a video i have saved on my PC (Sounded Great)Played a Show or Movie on Netflix (Sounded Great)

When using your Turtle Beach Z11 Headset or Possibly any other Headset:Right Click Start (the White Windows Icon located at the Bottom left hand of your screen)Click on Control PanelClick on Hardware and SoundClick on Dolby Advanced AudioClick on listening experienceUncheck the box next to Dolby Advanced Audio Now your Headset should Sound like Stereo and Loud Instead of Sounding like Mono and crappy.

I've already Tested out the Following:Played Music (Sounded Great)Played a Youtube Video (Sounded Great)Played a video i have saved on my PC (Sounded Great)Played a Show or Movie on Netflix (Sounded Great)

You'll have to keep the Box Checked when you're going to use your Speakers built into the Laptop otherwise they will Sound like Mono and crappy.

So Basically when you Plug in your Headset uncheck the Box.

So Basically when you Unplug your Headset check the Box.

If you have messed with any of the setting and want to go back to Default:Click on advanced settingsClick on Reset

Try This:Plug in your HeadsetRight Click your Volume Icon in the right hand CornerorRight Click Start (the White Windows Icon located at the Bottom left hand of your screen)Click on Control PanelClick on Hardware and SoundClick on SoundRight Click on the Middle Device Speakers / HP (or whichever yours are called)Click on DisableRight Click on the Middle Device Speakers / HP (or whichever yours are called)Click on EnableNow Your sound will Sound like Stereo instead of Mono.

Try This:Plug in your HeadsetRight Click your Volume Icon in the right hand CornerorRight Click Start (the White Windows Icon located at the Bottom left hand of your screen)Click on Control PanelClick on Hardware and SoundClick on SoundRight Click on the Second Device Speakers (or whichever your's are called)Click on DisableRight Click on the Second Device Speakers (or whichever your's are called)Click on EnableNow Your sound will Sound like Stereo instead of Mono----------------------------------------------------------------------------------------I'm currently testing all of My games to make sure the Games Work and the Sound Works.

I'm using My Temporary Solution to test all of the Games.

After Resetting My PC the Sound worked Great with My Temporary Solution.

Castlevania: Lord of Shadow Ultimate Edition:

The Sound was Great on My Turtle Beach Z11 Headset.

Castlevania: Lord of Shadow 2:

The Sound was Great on My Turtle Beach Z11 Headset.

Darksiders Franchise Pack:Darksiders II:

The Sound was Great on My Turtle Beach Z11 Headset.

Darksiders:

The Sound was Great on My Turtle Beach Z11 Headset.

Deus Ex Human Revolution - Director's Cut:

Still downloading can't test yet.

The Elder Scrolls IV: Oblivion Game of the Year Edition:

The Sound was Great on My Turtle Beach Z11 Headset.

The Elder Scrolls V: Skyrim Legendary Edition:

The Sound was Great but Even with My Temporary Solution the sound on My Turtle Beach Z11 Headset was low i actually had to put the Volume Slider almost to the Maximum just in order to hear Everything Properly.

The Sound was Great on My Turtle Beach Z11 Headset.------------------------------------------------------------------------------------------I wasn't able to Downgrade to Windows 8.1 because it said the files where deleted even though windows.old was still there so i just did a Reset instead.

Thanks to My Temporary Solution the Audio Issues are Gone But Hopefully HP Releases New Drivers so i don't have to use My Temporary Solution.

Also i Hope HP or Microsoft Releases New Drivers for The Synaptics TouchPad so that people can Save their settings.

Look for a key in that Install folder called DeleteUserSettingsOnUpgrade

Double click and change the value to 0

Now go back to the Synaptics control panel, set everything how you like, and reboot.

Anyways if anyone has Issues with Windows 10 Post here and I'll see if i can help you But i Recommend Resetting your PC in the Recovery Menu so that most Issues will be resolved Then i would install all of my Drivers from the Manufacturer.

I'm currently using Window 8.1 Drivers from HP and 1 Driver from AMD.-------------------------------------------------------------------------------------------------This may not work for everyone but if you have the same Laptop and Headset i do then it should work.

Windows 10 IDT High Definition Audio Driver Bug Report.

‎08-07-201505:10 PM

I am having a different issue. I recently upgraded from Windows 7 to Windows 10 and when I listen to music while sufring the web I hear popping and crackling sounds. The audio driver under Device Manager it says I use is IDT High Defintion Audio CODEC. I really am stumped and don't know how to fix this..I think this is relevant to this thread.

Windows 10 IDT High Definition Audio Driver Bug Report.

OK have you tried all of the Fixes and Temporary Solution i Posted Above ?

Try these Fixes and let me know if that Resolved your Issue:

Try this First:

I tried fixing the sound here is what i tried:

I Uninstalled IDT Sound Driver: I went into control panel and uninstalled The IDT Audio Driver.

I then restarted my computer and i reinstalled the Windows 8.1 Drivers from HP.

After Restarting my computer again i checked to see if everything was back to normal but it wasn't everything still sounded the same.

A Temporary Solution:

So after reading through countless posts trying every fix which none of them resolved the issue i went into Control Panel and took a look the the Dolby Advanced Audio Control Panel Now I've never messed with this before until now but i was able to fix the Audio Issues Here's Exactly what i did:

When using your Speakers built into the Laptop or Possibly any other Speakers:Right Click Start (the White Windows Icon located at the Bottom left hand of your screen)Click on Control PanelClick on Hardware and SoundClick on Dolby Advanced AudioClick on listening experienceCheck the box next to Dolby Advanced Audio

When using your Turtle Beach Z11 Headset or Possibly any other Headset:Right Click Start (the White Windows Icon located at the Bottom left hand of your screen)Click on Control PanelClick on Hardware and SoundClick on Dolby Advanced AudioClick on listening experienceUncheck the box next to Dolby Advanced Audio Now your Headset should Sound like Stereo and Loud Instead of Sounding like Mono and crappy.

Try This Second:

Try using Microsoft's Drivers:

Microsoft's High Definition Audio Drivers:These Drivers Work Great so if you just want to use these DriversUninstall IDT Sound DriverRestart your ComputerNext Adjust Volume and other settingRight Click your Volume Icon in the right hand CornerorRight Click Start (the White Windows Icon located at the Bottom left hand of your screen)Click on Control PanelClick on Hardware and SoundClick on SoundRight Click on the Second Device Speakers (or whichever your's are called)Click on PropertiesNow just go through each Tab and change what you want to changeI only Click on the Advanced Tab and change the Default Format to 16 bit, 48000 Hz (DVD Quality)Because that's what the Default Format was on Windows 8.1I Also Click on Recording and change the setting on the 2 Microphone's Listed.------------------------------------------------------------------------------------------If your not sure how to download your Drivers:

Once the Download is Complete it will Install the IDT High-Definition (HD) Audio Driver.

It will probably ask you to Restart your Computer so please do that.

If you choose to Manually Download and Install:

Double Click on the Setup File Example: sp59620

Install the IDT High-Definition (HD) Audio Driver

It will probably ask you to Restart your Computer so please do that.-----------------------------------------------------------------------------If none of my Fixes worked you could either go back to your Previous Operating System:

Back to Windows 7 or Windows 8.1:Click Start (the White Windows Icon located at the Bottom left hand of your screen)Click SettingsClick Update and SecurityClick RecoveryIn the Middle it Should Say Go Back (Your OS Here)Click Get StartedIf it says you can't go back then Nevermind.

or

You could Reset Your Computer:

My Suggestion only if nothing else works:Backup Everything on your Computer:My Method is i plug in my Seagate External Hard Drive and Drag and Drop Everything i want to backup on there Please note everything is Organized in Folders:FilesGaming ProgramsProgramsSteamTemp

What else is on your Seagate External Hard Drive ?A Folder called Program Installers with all the Programs i use all Updated to the Newest Yes there all Organized in there own Folders.

Z Stored Files: These are files I'll probably never use again but i store them just in case.

Reset Windows:First i would Backup everything you don't want to Lose. Unregister your computer on accounts such as Itunes.Click Start (the White Windows Icon located at the Bottom left hand of your screen)Click SettingsClick Update and SecurityClick RecoveryUp at the top it says Rest this PC click Get Started and follow the steps.

or

Wait for a New Driver to be released by HP and hopefully that resolves your Problem.

To note, I have checked LatencyMon and there does seem to be a real problem. I get very high latency results and many spikes. I have not tried anything you've said yet but do plan to do so though I do not know if your problem and solutions will be relevant to mine.

If doing a factory reset on this computer is what I need to do to fix this problem, at this point I will be willing to do it.