Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!

Iván García R. - 12.09.2016

Today I bought an Electric Guitar at Niederlenz (Lenzburg). I came a few minutes before to the closing time and the dealer stayed with me until 17.30h. He tested the guitar I wanted to buy with different amplifiers and advised me about which one was better. He was very close and kindly. Nice man. Congrats!!

Ali A. - 15.09.2015

I received the headphones today, it took me 5 second to make the decision to keep them, they are amazing.
Once again you provide the best, even better than what I had in mind. Thanks!

Leonel B. - 08.01.2016

Excellent. Thank you very much for your support.
Best regards,
Leonel Bego

Kevin A. - 21.12.2015

thanks for your help, speaker arrived Saturday morning as
expected and worked great that evening. Payment already made electronically
to reach your account tomorrow. Great service, thanks

Daniel d. - 14.09.2015

Thank you for your help, and for letting me know that the originally ordered case was not the right option. That has certainly spared me the trouble of having to contact MusiX for a return and exchange.

Alexandre B. - 25.10.2016

Thanks again for your dedication and professionalism

David W. - 10.02.2014

Many thanks for the great service provided late on Saturday afternoon and for preparing all ordered goods. Saturday evening the kit was up and running, I'm impressed.

Maria P. - 22.07.2016

I have to compliment Alberto Cusenza. I had some issues with the payment and everything, and he was super patient and answered my emails pretty quick. I'll wait for my order, but until now I really like how your store have so many options of instruments (I'm from Brazil and for me it's even weird that some cities such as Interlaken doesn't have any store as Musix)
Your e-commerce was super helpful as well as your team.
Have a nice evening!

Kevin L. - 02.02.2011

Thanks - It was a pleasure to do business with you. I appreciate all the extra help on your part. I certainly will look at your sight for anything more I may need.

I have to compliment Alberto Cusenza. I had some issues with the payment and everything, and he was super patient and answered my emails pretty quick. I'll wait for my order, but until now I really like how your store have so many options of instruments (I'm from Brazil and for me it's even weird that some cities such as Interlaken doesn't have any store as Musix)
Your e-commerce was super helpful as well as your team.
Have a nice evening!

Alexandre B. - 25.10.2016

Thanks again for your dedication and professionalism

Ali A. - 10.04.2015

I can't thank you enough for your advices and follow up, and I'm recommending Musix to my friends here, I will also put a nice word in the piano forum I have been checking :)

Leonel B. - 08.01.2016

Excellent. Thank you very much for your support.
Best regards,
Leonel Bego

Mark S. - 26.08.2016

We have all of the order delivered already !! That was fantastic service thank you so much.
The boys (and myself) are very happy with both the guitars and are looking forward to their first lesson tomorrow.

Merijn v. - 09.02.2015

package has arrived! all good
thank you for all the help

Ali A. - 15.09.2015

I received the headphones today, it took me 5 second to make the decision to keep them, they are amazing.
Once again you provide the best, even better than what I had in mind. Thanks!

Andreas M. - 01.10.2013

Thank you. I found your service excellent - if I can write a review or rating online for you please let me know.

Fernando K. - 23.11.2016

I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me.
But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping.
Thank you !

Manuel P. - 25.05.2016

Thanks for your reply and help on this matter,
The seriousness of your follow -up and fast reply are a great sign of service :-)
Congratulations. Continue this way.
Yes there are always way to improve. And I am glad I could contribute to that .
At least , you have won my sympathy again... :-)
I am looking forward to receiving the Guitar