Tuesday, October 08, 2013

Are Your Emails Getting Delivered?

Here’s something we don’t talk about often at Mail2World…are your emails landing in your Spam folder or getting lost in cyberspace? Usually, we love writing about how to filter, block, and censor spam and phishing emails from your Inbox! We love showing off our email interface tools & settings but we certainly hate it when we’re expecting an email from a friend, work, or contact and it lands in the Spam folder!! So, what’s going on?

There are three places your email messages are going:

Inbox – Where we hope to see the emails we want to go.

Spam/Junk/Bulk Folder – Hopefully because we’re using filters or rules and junk mail is the only email that is automatically being sent there.

Missing in Cyberspace – According to Returnpath, 16% of all email goes missing. It gets stuck in the server, it doesn’t get to the inbox, it doesn’t get to the Spam folder. Some of it bounces back or gets lost in cyberspace.

“So really, what does happen to my email?” Technically, most email address bounce back for any number of reasons such as IP address issues, bad URL in the message, content block, bad email address, etc. We’ve discussed these in many blog articles at Mail2World, but keep reading for solutions.

Here’s what to do:

#1. When your email lands in the Spam/Junk/Bulk Folder; make sure you add the email address to your white or secure list. Most new recipients get sent to the Spam folder because the recipient is not in your contact list or there are too many variables in the message to make it look like Spam.

#2. Are you following the email rules? Check your content, language, large attachments, did you type the email address correctly. Many emails are bounced back because of badly typed email addresses. Sending large attachments are also big culprits to bouncebacks. Do keep within the specific file sizes.

#3. Make sure your email server settings are correct. This can get pretty complicated, but make sure you have your contact setup correctly and that you review the settings on your email service so that it’s not overkill. Check for names or companies of who you might have blocked accidentally in your filters.

#4. Check your IP address. Some IP addresses get blacklisted. Be sure to check with your email service provider to make sure that you’re not blocked or have been a recent victim of phishing.

#5. Lastly, check with your service provider. Yes, sometimes there’s a backlog on delivery. It’s very unusual but it can happen. Most likely your message is on its way. Check the header section of your email message to see where and when your email was sent and what server created a delay.

Really, it’s easy. Pay attention to your inbox and messages and isolate any problems to solve them. Email is a very important communication tool and we should keep proper maintenance to ensure we don’t have any interruptions.

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Mail2World is a world-class email hosting provider. We offer business email, mobile email, reseller email hosting, and private-label email services. With the richest feature set in the industry, Mail2World's customer base includes hundreds of reputable brands and prominent organizations from around the world, including publicity-traded corporations, telecom carriers, mobile operators, and some of the most-recognized universities and online social portals. Solutions include business email, mobile email, reseller email hosting, email security, email encryption and FailSafe Protection.