New York State Department of Motor Vehicles Online Help at dmv.ny.gov - Info & Stats

Help desk address

http://dmv.ny.gov/contact-us/contact-us

Call-back available

NO

Department you interact with

Customer Service

Help desk hours

24 hours, 7 days

What is the busiest time for help

10:15am

Average turnaround time

21

Rank amongst all ways to reach them

2

Other means of communication

phone, web

Communication customer rating

85%

Quality of help rating

72%

Votes for online help

26

When this was last updated

Sat Aug 11 2018 08:00:00 GMT+0000 (UTC)

Best phone number

718-477-4820

New York State Department of Motor Vehicles Help Pages: What to Know

This is the New York State Department of Motor Vehicles help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for New York State Department of Motor Vehicles's best customer help page or faq or forum, this is the best entry point according to 3,204 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (718-477-4820) which we show above. Sometimes when you dig through the various help topics and volumes on dmv.ny.gov, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from New York State Department of Motor Vehicles agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting New York State Department of Motor Vehicles: General Information

New York State Department of Motor Vehicles has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with New York State Department of Motor Vehicles using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 718-477-4820 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like New York State Department of Motor Vehicles.