The best feature of the Warwick was the staff. Chantal at the front desk was very helpful (kayak had reserved the wrong room type)
and a great ambassador for the hotel. Anson in the executive lounge was welcoming and always looking to enhance our experience. The location was good. We enjoyed a dinner at Tavern 17 in the hotel. The free wi-fi was dependable and bed very comfortable. We would definitely stay at the Warwick if we return to Philadelphia.

The best feature of the Warwick was the staff. Chantal at the front desk was very helpful (kayak had reserved the wrong room type)
and a great ambassador for the hotel. Anson in the executive lounge was welcoming and always looking to enhance our experience. The location was good. We enjoyed a dinner at Tavern 17 in the hotel. The free wi-fi was dependable and bed very comfortable. We would definitely stay at the Warwick if we return to Philadelphia.

Unorganized. Didn't have us on the maids schedule so she thought the room was vacant. They lost track of our car (valet parked) and took 45 min to get it. Messed up our dates so that they checked us out a day earlier than we had scheduled. They fixed all of these things graciously. The valet parking attendants on one (of three) days were very annoyed to be doing their job. The room was tired, but clean enough. The refrigerator didn't work so we had to keep ice buckets to keep my son's milk cool.

Unorganized. Didn't have us on the maids schedule so she thought the room was vacant. They lost track of our car (valet parked) and took 45 min to get it. Messed up our dates so that they checked us out a day earlier than we had scheduled. They fixed all of these things graciously. The valet parking attendants on one (of three) days were very annoyed to be doing their job. The room was tired, but clean enough. The refrigerator didn't work so we had to keep ice buckets to keep my son's milk cool.

Well first things first, the room smelled overwhelmingly like cigars, and i know because i smoke them. Second, they never advised me that parking was not included with the room. Had they let me know i would have parked it on the street because it was only going to be parked for about 8hrs(got there at 2am and left at 10am). Instead they charged me 80$ for two nights of parking(again i was there for only 8 hours) and then to add insult to injury they damaged my car which i didnt realize until after i left because i was in a hurry to make a meeting. I have called them 6 times and left them 3 separate messages to return my phone call to no avail. I have never been to a hotel that looked so great but preformed so poorly on all accounts. I would have rather stayed at a holiday in express.

Great location
Stylish design

Well first things first, the room smelled overwhelmingly like cigars, and i know because i smoke them. Second, they never advised me that parking was not included with the room. Had they let me know i would have parked it on the street because it was only going to be parked for about 8hrs(got there at 2am and left at 10am). Instead they charged me 80$ for two nights of parking(again i was there for only 8 hours) and then to add insult to injury they damaged my car which i didnt realize until after i left because i was in a hurry to make a meeting. I have called them 6 times and left them 3 separate messages to return my phone call to no avail. I have never been to a hotel that looked so great but preformed so poorly on all accounts. I would have rather stayed at a holiday in express.

The proximity to Rittenhouse Square, the shops on Walnut Street, and the many many restaurants in that area is fantastic. The hotel was very clean. Found a great price online. Would stay here again.

We checked in at 4pm. Hotel check in time is 3pm. The desk clerk told me our room wasn't quite ready and that we could wait or upgrade to a better room. Here is my summary of the conversation:
Clerk: "Sorry, you're room isn't cleaned quite yet. You may wait about 20-30 minutes or we can upgrade your room"
Me: "It's past 3pm, right? (I look at my watch). Yes it's 4pm. Check in time is 3pm, right?"
Clerk: "Yes. We had a lot of check outs today and our cleaning staff is doing their best"
Me: "Is the upgrade free?"
Clerk: "No, it is $30"
Me: "So, I reserved a room but it's not ready after your hotel's published check in time, and you want ME to pay YOU so I can check into a room now?"
Clerk: "Hmmm. Let me look again, maybe something else is available. Oh yes, there is an open room. I'll check you in now".
How many people would have paid the extra $30? Probably many would have. Seemed shady to me that she was able to find an available room after I declined the upgrade. I felt like I was in that Seinfeld episode where Jerry reserved a rental car and they don't have his car available.
Other than this interaction, which unfortunately was my very first interaction at the hotel, our stay was great. Would stay here again, pending they reserve, and hold, a clean room for me to stay in.

The proximity to Rittenhouse Square, the shops on Walnut Street, and the many many restaurants in that area is fantastic. The hotel was very clean. Found a great price online. Would stay here again.

We checked in at 4pm. Hotel check in time is 3pm. The desk clerk told me our room wasn't quite ready and that we could wait or upgrade to a better room. Here is my summary of the conversation:
Clerk: "Sorry, you're room isn't cleaned quite yet. You may wait about 20-30 minutes or we can upgrade your room"
Me: "It's past 3pm, right? (I look at my watch). Yes it's 4pm. Check in time is 3pm, right?"
Clerk: "Yes. We had a lot of check outs today and our cleaning staff is doing their best"
Me: "Is the upgrade free?"
Clerk: "No, it is $30"
Me: "So, I reserved a room but it's not ready after your hotel's published check in time, and you want ME to pay YOU so I can check into a room now?"
Clerk: "Hmmm. Let me look again, maybe something else is available. Oh yes, there is an open room. I'll check you in now".
How many people would have paid the extra $30? Probably many would have. Seemed shady to me that she was able to find an available room after I declined the upgrade. I felt like I was in that Seinfeld episode where Jerry reserved a rental car and they don't have his car available.
Other than this interaction, which unfortunately was my very first interaction at the hotel, our stay was great. Would stay here again, pending they reserve, and hold, a clean room for me to stay in.

My wife is from the Philly suburbs and we like to take a trip down to Philly for a night each year in January to have something to look forward to after the holidays are over. We've previously stayed at the Sofitel and enjoyed it, but the Radisson Blu Warwick was considerably less expensive for a one-night stay this go-round so we decided to switch it up. We had a really nice experience. Our room was comfortable, though did not have a view at all except for the run-down building directly adjacent to the hotel. That's to be expected when booking through a third-party vendor, I suppose. Beyond that, we enjoyed the place quite a bit. Nice lobby, nice staff, decent beers on draught at the hotel bar and they even gave us a couple of toothbrushes and toothpastes when we realized we lost ours. We'd definitely stay again!

The shower took a considerable amount of time to heat up to a comfortable temperature, so just keep that in mind before you jump in and rush through a lukewarm shower. The in-room refrigerator was a nice touch but it actually wasn't set to cool, which we didn't realize until our leftovers spent the night in it. Our room was about 40 feet down the hall from the elevator bank, but we could hear the ding they make when the elevator arrives pretty clearly.

My wife is from the Philly suburbs and we like to take a trip down to Philly for a night each year in January to have something to look forward to after the holidays are over. We've previously stayed at the Sofitel and enjoyed it, but the Radisson Blu Warwick was considerably less expensive for a one-night stay this go-round so we decided to switch it up. We had a really nice experience. Our room was comfortable, though did not have a view at all except for the run-down building directly adjacent to the hotel. That's to be expected when booking through a third-party vendor, I suppose. Beyond that, we enjoyed the place quite a bit. Nice lobby, nice staff, decent beers on draught at the hotel bar and they even gave us a couple of toothbrushes and toothpastes when we realized we lost ours. We'd definitely stay again!

The shower took a considerable amount of time to heat up to a comfortable temperature, so just keep that in mind before you jump in and rush through a lukewarm shower. The in-room refrigerator was a nice touch but it actually wasn't set to cool, which we didn't realize until our leftovers spent the night in it. Our room was about 40 feet down the hall from the elevator bank, but we could hear the ding they make when the elevator arrives pretty clearly.

I have stayed at the Raddison Blu several times. It has become my first choice of hotels in Philadelphia. The location in the city is great with Rittenhouse square and many great restaurants around the corner. Our room was very comfortable, quiet, and clean. The staff are friendly and helpful. We also stayed here for my husband's 70th birthday last June. The staff were so kind and attentive, making sure he had a really special celebration

On my last visit in December, 2014, I found the bathroom did not fully meet my cleanliness standards (splashes of something on the toilet tank and some finger prints on the door frame). Some of the paint in the room was chipped and looked in need of some maintenance.

I have stayed at the Raddison Blu several times. It has become my first choice of hotels in Philadelphia. The location in the city is great with Rittenhouse square and many great restaurants around the corner. Our room was very comfortable, quiet, and clean. The staff are friendly and helpful. We also stayed here for my husband's 70th birthday last June. The staff were so kind and attentive, making sure he had a really special celebration

On my last visit in December, 2014, I found the bathroom did not fully meet my cleanliness standards (splashes of something on the toilet tank and some finger prints on the door frame). Some of the paint in the room was chipped and looked in need of some maintenance.

The last night there was a group of drunk people outside my room. They were fist fighting and screaming from 3am-5:30am. Eventually, security had to come a haul them to the police station. It was very violent and scary. One young man was begging everyone (security included) to beat him to death.
Quite frankly, I will not use Kayak to book rooms unless they reimburse me for a night.

The last night there was a group of drunk people outside my room. They were fist fighting and screaming from 3am-5:30am. Eventually, security had to come a haul them to the police station. It was very violent and scary. One young man was begging everyone (security included) to beat him to death.
Quite frankly, I will not use Kayak to book rooms unless they reimburse me for a night.