WORK

St. Jude

UX Assessment & Design

the CHALLENGE

Managing chronic illness can be a full time job and often takes a team working together to overcome it. St. Jude Medical recognized the need for a mobile app to help patients better manage their congestive heart failure. The solution needed to better facilitate communication between the patient and his or her care coordination team as well as provide a more disciplined tool for patient medication adherence. St. Jude needed to a team that could combine deep healthcare knowledge with strong UX design and mobile expertise.

the SOLUTION

Worry Free Labs began the mobile app engagement with a Strategy and Design phase that included a week-long in-depth strategy session to identify the needed improvements to the mobile UI workflow, proposed screens, style guide, and overall design. Worry Free subsequently provided on-going UX design and support as well as Mobile Architecture and Consulting services throughout the build of the product.

the RESULTS

Worry Free Labs partnered with St. Jude to efficiently deliver a mobile application to help manage congestive heart failure, while leveraging SJM’s Merlin.net backend system. The app also syncs with the CardioMEMS HF System, which is the first and only FDA-approved heart failure (HF) monitor proven to significantly reduce HF hospital admissions and improve quality of life.