We would love to work on your custom design. Please provide ALL of the
following information so that we can quote price for a custom
piece/pendant:

1) Dimension: length, width and height of
the product to be made.

2) A drawing/logo of the idea or example
or font choices for pendant design(visit http://www.dafont.com/ to find
the right font) needs to be emailed (custom@tvjohnny.net) or faxed to
us (832-436-1706). Or you can visit http://www.tvjohnny.net/-c-105.html
and find one of our previously made custom jewelry and modify that
according to preference.

3) Please specify whether you would like
any diamonds, gemstones or cubic zirconias on the piece. Specify color
(if applicable)

4) Since prices of custom jewelry can
vary dramatically depending on the color, size and clarity of diamonds
used, as well as the dimension, metal type, thickness/weight, the best
practice is to let us know your budget which would allow us to come up
with a more accurate clarity/size/karat recommendation. We try our best
to work with almost any budget.

We also have a specialized custom jewelry form that you can fill out
and submit. The form can be downloaded by clicking
http://www.tvjohnny.net/custom-jewelry-order-form.pdf

Please visit http://grillz.tvjohnny.net and let us know the model
number of the type of grill that you would like to order from us so
that we can quote the most accurate price. Please also specify number
of teeth, teeth level (top or bottom) and gold type.

Do
I have to be in Houston to purchase a grill from you?

We sell and ship grills throughout the U.S. and all over the world. Our
mold kits allow us to make grills for customers who are hundreds and
even thousands of miles away. Our mold kits come with step by step
instructions and allow you to send a perfect impression of your teeth.
We use that impression to produce a grill that flawlessly fits your
teeth.

Mold Kit /
mailing mold

ALL OF OUR GRILLZ are made using molds from our clients. A dental mold,
which shows us an exact impression of customers’ teeth, allows us to
make both permanent and removable/pull out grills that perfectly clings
to customers teeth. You can purchase a mold kit separately or during
the time you place the order for a grill. We will mail you the mold kit
and wait for it to be returned. Then we will start working on your
grill.

You can also mail us a mold or if you do not already have a mold, you
can add a mold kit while placing your order. Before mailing us your
mold, please check our website at www.tvjohnny.net and print out an
image of the grill that you would want to purchase or write the model
number of the grill and the number of teeth, as well as the type of
gold and diamonds you would like. All prices should be listed on the
same page as the product. You may specify any changes that you would
like to make to our design. Any form of upgrade may increase the price.

Permanent caps

We make permanents with or without diamonds in the caps. Please let us
know a model number from our site so that we can quote that model in
permanents. Permanents need to be done in 18k gold. We will be able to
make the grill using a dental mold from your dentist, using our molding
kit or you also have the option to go to one of our locations in
Houston, TX to get the mold done and have permanents put in by our
dentist. You can also order the caps for local installation.

The approximate time for the production and customization of a grill is
about 3-4 business days, depending on the complexity of the grill.
Invisible hand set grills take up to 7 business days of production time
due to the complexity. But
we need to get your mold prior to that.

We are able to expedite orders in extraordinary circumstances. However,
production and customization of grills is a labor intensive process.
Thus, we recommend not to expedite orders unless extremely necessary.

Crooked Teeth /Gap

You can get a grill even if you do not have perfectly straight teeth.
The molds we get from our customers allow us to custom make a grill
that fits their teeth and doesn’t really matter whether those teeth are
crooked or chipped.

We can even make the grill straight so that your teeth look straight.
However, customers need to mention that they want the grills made
straight when placing order. We would recommend using the Comment
section of the online order form to specify your customization when
placing your order. There may be some additional charges if
we need to use extra gold to make that tooth look straight.

We can manufacture your grill in a way so that it will hide any kind of
imperfection including gaps/missing tooth. There are two options
available to cover up gaps between teeth. You can either get a small
filler in the middle or have the two teeth a little bit larger to cover
the gap. Please specify this when placing your order and we will call
to discuss options. We recommend using the Comment section of the
online order form to specify this. There may be some additional charges
if we need to use extra gold to cover up the gaps between teeth.

FedEx International Priority(R)- 2-3 business days to most countries-
$59.99-$74.99 (varies by location)
FedEx International Economy(R) - 4-7 business days to most countries-
$49.99

PLEASE NOTE: MOLDING KIT (if applicable) shipping charge is $24.99 in
addition to the grill shipping charge. We also recommend sending a
dental mold from your local dentist if that is an option.

Installment
and Financing options:

Installments:

We currently do not have an installment payment option. You can,
however, use Paypal Credit to make payment. More details can be found
here https://www.paypal.com/webapps/mpp/paypal-credit

The only payment plan we currently have requires a 50% deposit. We will
manufacture the jewelry ordered and send it out once full payment is
received.

We do not have a traditional payment/finance plan for online/phone
orders. Financing is available to clients who are physically present at
one of our retail locations.

Clients can also purchase a product (both in stock as well as custom
made products) and start making payment on the product. And the product
will be shipped out once all payments have completed.

Finance option:

We have financing available through Paypal (Please visit link for
details: https://www.paypal.com/us/webapps/mpp/paypal-credit#A12 )and
our retail locations also offer financing for walk in clients.

Layaway Terms

Custom designed products (including grills, chains, bracelet, earrings,
rings, watches and pendants): Requires 1/6th of order total to get
started and customers can take up to 12 months to complete payment
before an order is made (We will start on the order once 50-60% is
received).

In Stock products: We will be able to put orders on layaway for up to
3-5 months depending on the total of your order.

Concerned
about ordering online.

We completely understand your concern about buying online. There are
far more “less than reputable" online dealers that one can imagine. Not
all websites are genuine and some are involved in fraudulent activity.
Many dealers offering the killer low prices are invariably the ones
that tend to be involved in customer fraud.

We will recommend that you do a bit of research about us both online
and by calling our customer service line. The Better Business Bureaus
(www.bbb.org) is also a good place to search for company rating for
U.S. companies. We are listed as TV Jewelry. It is also a good idea to
purchase from companies with a physical address and phone number listed
on their sites.

We can assure you complete safety and satisfaction but that assurance
is as good as our words till you actually get the product in your hand.
We hope this information will assist you making your decision.