Tips for Surviving the Angry Office

Failure to address these situations effectively can result in significant repercussions, up to and including job loss.

Finish it

If it was determined that a legitimate issue was the cause of the scenario, then apologize for the error, and outline the steps that will be taken to resolve the problem. Just keep it moving in a positive direction.

If the instigator is just being antagonistic, then a different approach is warranted. For example, after receiving an inflammatory email or memo that does not contain a true issue, moving the energy to a positive tone can be done by starting the response with an expression of gratitude, such as – "Thank you for your suggestions, however…" – and then proceed from there.

Tips for Surviving the Angry Office

Finish it

If it was determined that a legitimate issue was the cause of the scenario, then apologize for the error, and outline the steps that will be taken to resolve the problem. Just keep it moving in a positive direction.

If the instigator is just being antagonistic, then a different approach is warranted. For example, after receiving an inflammatory email or memo that does not contain a true issue, moving the energy to a positive tone can be done by starting the response with an expression of gratitude, such as – "Thank you for your suggestions, however…" – and then proceed from there.

Just about everyone is familiar with the topic of anger management in the abstract, psychological sense.

However, the topic takes on an entirely different spin in the business world, and many professionals today are unprepared to deal with it effectively. What most fail to realize is that not only does a professional have to control their own anger, but also the anger and negativity directed at them by other individuals in their environment, particularly from managers with a seemingly perpetual axe to grind, clients with a vendetta, or co-workers just out to cause trouble.

Failure to address these situations effectively can result in significant repercussions, up to and including job loss. Even worse, a person who ignores these issues can ultimately become the perpetual target of anger and unfair treatment by their peers and/or managers, resulting in high levels of stress and animosity within the environment. Quite simply, the corporate world is a dog-eat-dog environment and if you do not take proper action, no one will do it for you.

So what can be done? Brian Ray, business and management consultant and author of Revelations Incorporated, has identified a series of steps to deal with anger in the office.

Brian Ray is a business and management consultant with over 20 years of experience. He has worked with several of the largest companies in the world on multiple projects and assignments, from the basic project level to the executive level. These companies include General Motors, Hewlett-Packard (HP), Delphi, and several others. In addition to possessing a business degree with a major in Technology Management, he has continued his business education in various disciplines, IT applications, and business concepts.

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