At Alt Hotels, we march to a different beat by giving guests the best of what they want without any extra fluff. Located in Winnipeg, Toronto, Ottawa, Montreal, Brossard, Quebec City, Halifax, St. John’s and soon Calgary and Saskatoon, all of our properties are carefully crafted to combine eco-friendly comfort within sleek urban spaces – all designed with guests in mind.

Alt+ is a loft-style boutique hotel where guests will instantly feel right at home. The studio-inspired rooms equipped with a kitchenette feature a vibrant design to be enjoyed to the fullest, while the lobby is ideal for relaxing and socializing. Strategically located at Quartier DIX30, on Montreal’s South Shore, the hotel is close to shops, restaurants, concert halls and recreation centres, making it the perfect location for business and leisure travellers.

Media room

Christiane Germain, co-president of Group Germain Hotels, named one of Women’s Executive Network 2018 Canada's Most Powerful Women: Top 100 Award Winner
This marks the third year in a row that Mrs. Germain received this honour.

Alt Hotel Ottawa

Job Summary: Under the supervision of the Food and Beverage Manager, the Conference porter primary responsibility is to prepare and serve all beverages while providing professional knowledgeable and friendly service.

Monitor and maintain cleanliness, sanitation and organization of bar-top, service areas anticipate guest's needs,
respond promptly and acknowledge guests even when busy

To prepare the conference & banqueting rooms ready for service, ensuring that all tasks are completed to the
correct standard according to business levels as requested by your supervisor;

To become fully conversant with all aspects of the conference & banqueting department. This is to include;
conference standards, function sheet translation, room set ups, conference service, banqueting service and
conference & banqueting preparation;

To ensure all equipment and rooms are set-up and prepared to hotel standards. To comply with all health &
safety regulations as laid down by the hotel and law;

To ensure that all equipment is stored in the correct manner, in line with all food and beverage/conference and
banqueting requirements and health & safety legislation. To notify a senior member of staff of any incident that is
beyond your control and is not covering the above laws;

Reporting to the Guest Service Manager, the Guest Service Supervisor is responsible for
ensuring the highest level of guest service and that standards are maintained for all positions within the Front
Desk, Reservations, Concierge, Bell/Valet, and Night Audit while on duty. The Guest Service Supervisor also
serves as a resource to the Front Office operations by providing assistance and direction as needed.

Description of main tasks

Responsible for the Front Desk, Reservations, Concierge, Bell/Valet, and Night Audit while on duty ensuring a smooth operation and the highest level of guest satisfaction.

Under the supervision of the Front Office Manager or in his absence, under the supervision of the Front Office Supervisor, the Night Auditor is responsible for the processing of arrivals and departures, registering the day’s transactions and corrects all errors. The Night Auditor is responsible for all emergency situations during his work shift. In addition the night auditor takes care of all front desk agent responsibilities occurring during the night shift.

Clean assigned guest rooms according to the company's standards, including the daily changing of bed linens, replacing towels, cleaning the bathroom, dusting, vacuuming carpets and the removal of garbage and recyclables.

Ensure all corridors, housekeeping closets and public areas are cleaned to company standard.

Complete daily assignment sheets and document any mechanical problems in the guest rooms.

Reporting to the Guest Services Manager , and under the supervision of the Manager on Duty, the Bell/Door/Valet is responsible for the hotel lobby, hotel entrance, valet parking and baggage handling. The Bell/Door/Valet is also responsible to greet guests coming into the hotel as well as being available for guests as needed.

Description of principle tasks

Door Service

Greet guests on arrival, open doors and inform them about parking procedures. Help guests with baggage and special requests.

Control incoming and outgoing hotel traffic.

Coordinate taxi and limousine service.

Keep all public areas clean and tidy.

Ensure that the sidewalk and hotel entrance are clean and safe (specially in winter).

Clean assigned guest rooms according to the company's standards, including the daily changing of bed linens, replacing towels, cleaning the bathroom, dusting, vacuuming carpets and the removal of garbage and recyclables.

Ensure all corridors, housekeeping closets and public areas are cleaned to company standard.

Complete daily assignment sheets and document any mechanical problems in the guest rooms.

Le Germain Hotel Ottawa

Reporting to the Food and Beverage Supervisor, the bartender’s primary responsibility is to prepare and serve all beverages while providing professional knowledgeable and friendly service. Such position requires great skills in work organization, proven ability to solve problems and excellent communication skills (written and oral).

Reporting to the Guest Services Manager, and under the supervision of the Manager on Duty, the Bell/Door/Valet is responsible for the hotel lobby, hotel entrance, valet parking and baggage handling. The Bell/Door/Valet is responsible to greet guests coming into the hotel as well as being available for guests as needed.

Description of main responsibilities:

Greet guests on arrival, open doors and inform them about parking procedures. Help guests with baggage and special requests.

Control incoming and outgoing hotel traffic.

Ensure that the sidewalk and hotel entrance are clean and safe (especially in winter).

Reporting to the Guest Service Manager, the Guest Service Supervisor is responsible for
ensuring the highest level of guest service and that standards are maintained for all positions within the Front
Desk, Reservations, Concierge, Bell/Valet, and Night Audit while on duty. The Guest Service Supervisor also
serves as a resource to the Front Office operations by providing assistance and direction as needed.

Description of main tasks

Responsible for the Front Desk, Reservations, Concierge, Bell/Valet, and Night Audit while on duty ensuring a smooth operation and the highest level of guest satisfaction.

Under the supervision of the Food & Beverage Manager, the Server's primary responsibility is to prepare and serve all food and beverages at the Norca Restaurant while providing professional knowledgeable and friendly service. Such position requires great skills in work organization, proven ability to solve problems and excellent communication skills (written and oral).

Prepare the conference & banqueting rooms ready for service, ensuring that all tasks are completed to the correct standard according to business levels as requested by your supervisor;

Ensure all equipment and rooms are set-up and prepared to hotel standards. To comply with all health & safety regulations as laid down by the hotel and law;

Ensure that all equipment is stored in the correct manner, in line with all food and beverage/conference and banqueting requirements and health & safety legislation. To notify a senior member of staff of any incident that is beyond your control and is not covering the above laws;

All other duties as required.

Requirements of the position:

Minimum 2 years of serving experience in a reputable establishment

Smart Serve Certified

Professional, enthusiastic, energetic, a people person

Ability to provide top notch customer service in a fast-paced environment.

A positive attitude and ability work well under pressure with all restaurant staff.

Alt Hotel Calgary East Village

Under the supervision of the Food and Beverage Manager, the Conference Porter's responsibility is to provide professional, knowledgeable, genuinely friendly, food and beverage service in a timely manner and deliver the ultimate guest experience (banquets, catering). Such position requires great skills in work organization, proven ability to solve problems and excellent communication skills (written and oral).

Description of main responsibilities:

Prepare and serve all food and beverages for banquets

Adhere to all liquor laws and regulations

Perform related maintenance/cleaning of equipment

Monitor and maintain cleanliness, sanitation and organization of bar-top, service areas

Prepare the conference & banqueting rooms ready for service, ensuring that all tasks are completed to the correct standard according to business levels as requested by your supervisor;

Become fully conversant with all aspects of the conference & banqueting department. This is to include; conference standards, function sheet translation, room set ups, conference service, banqueting service and conference & banqueting preparation;

Ensure all equipment and rooms are set-up and prepared to hotel standards.

Ensure all equipment is stored in the correct manner, in line with all food and beverage/conference and banqueting requirements and health & safety legislation.

Requirements of the position:

Previous server experience

Professional, enthusiastic, energetic, a people person

Able to work and communicate well

Able to accommodate a flexible work schedule (morning, afternoons, evenings, weekends)

Under the supervision of the Director of Operations and Housekeeping Supervisor, the room attendant is responsible to ensure high standards of cleanliness and excellent condition of hotel rooms, linen rooms and guest floors.

Responsibilities include:

Clean assigned guest rooms according to the company's standards, including the daily changing of bed linens, replacing towels, cleaning the bathroom, dusting, vacuuming carpets and the removal of garbage and recyclables.

Ensure all corridors, housekeeping closets and public areas are cleaned to company standard.

Complete daily assignment sheets and document any mechanical problems in the guest rooms.

Requirements of the position:

Good physical condition

Experience in Housekeeping or Housekeeping Certificate an advantage

High standards of cleanliness

Proven guest service ability with an attention to detail.

Working hours: Shift work based on weekly schedules (day, evening, weekdays and weekends)

Le Germain Charlevoix Hotel & Spa

Provide professional skin care and body treatments to customers. Have expertise in certain massage techniques. Have good communication skills and keep up to date on the latest products and services in order to meet customer expectations. Be responsible for any other task necessary in order to ensure the smooth functioning of operations at Le Germain Hotel Charlevoix. Be cheerful and passionate about sales!

Job Requirements:

Holds a valid license and/or certification relating to their qualifications and the type of care that they provide.

Fluent in French and English

Punctual

Enjoys working with the public and prioritizes a friendly approach

Understanding of certain technologies or the ability to learn them

Discretion and respect for confidentiality

Qualifications

Have at least 3 years experience in the industry.

Secondary studies and/or other diplomas required for the position; for therapists, proof of membership in either the Federation or another recognized association, as well as a degree from a recognized school.

The cook, reporting to the sous chef, is responsible for providing customers with quality products by carrying out the implementation, preparation and assembly of the dishes served.

Responsibilities and Tasks

Ensure both the taste and visual quality of the food served

Prepare, cook, transform food according to both simple and specialized methods and techniques;

Perform the selecting, peeling, washing and cutting of food;

Perform the segmentation, assembly and packaging of food;

Perform the implementation, preparation and assembly of dishes served;

Assign tasks and / or assist the kitchen staff with the completion of their tasks

Various

See to the cleanliness of the equipment and furniture in their work area;

Ensure the rotation and proper storage of food;

Comply with hygiene laws and regulations;

Meet the standards of quality established in his sector/area;

The above mentioned tasks are not exhaustive; other tasks connected or conforming with this role, if needed, may be assigned.

Prevention and Safety

Ensure the application of established safety rules;

Adopt safe work practices and the wearing of all required safety equipment.

Training:

Diploma in professional cooking

Certificate in hygiene and food safety

This section is an indication of the types of training that an individual applying for this job should have. It is also highly possible that other combinations of "training / experience" would allow an individual to fill the position adequately.

The general support clerk is responsible for, among other things: Participating in welcoming clients and informing them about the different products and services offered by the hotel and in the region, arrange the doorman and porter services for customers, perform hotel errands with the vehicle provided for this purpose and execute all other tasks necessary in order to ensure the smooth functioning of the hotel’s activities.

Job Requirements:

Fluent in French and English

Good knowledge of the region and activities offered

Possess a valid driver’s license

Excellent organizational skills and the ability to work well under pressure

The reception/reservations agent is responsible for, among other thing: Processing arrivals/departures, taking reservations, informing and advising customers. He/she must show versatility, possess excellent customer service skills, inform customers about the different products and services offered and perform any other tasks necessary for the smooth functioning of the hotel in order to meet objectives linked to standards on a daily basis.

Job Requirements:

Be bilingual (French/English)

One year of customer service experience

Good knowledge of the region and activities offered

Excellent organizational skills, sense of responsibility and attention to detail

Ability to work in a team and demonstrate a positive attitude, calm and trustworthy

Alt Hotel Saskatoon

Under the supervision of the Food and Beverage Manager, the Conference Porter's responsibility is to provide professional, knowledgeable, genuinely friendly, food and beverage service in a timely manner and deliver the ultimate guest experience (banquets, catering). Such position requires great skills in work organization, proven ability to solve problems and excellent communication skills (written and oral).

Description of main responsibilities:

Prepare and serve all food and beverages for banquets

Adhere to all liquor laws and regulations

Perform related maintenance/cleaning of equipment

Monitor and maintain cleanliness, sanitation and organization of bar-top, service areas

Prepare the conference & banqueting rooms ready for service, ensuring that all tasks are completed to the correct standard according to business levels as requested by your supervisor;

Become fully conversant with all aspects of the conference & banqueting department. This is to include; conference standards, function sheet translation, room set ups, conference service, banqueting service and conference & banqueting preparation;

Ensure all equipment and rooms are set-up and prepared to hotel standards.

Ensure all equipment is stored in the correct manner, in line with all food and beverage/conference and banqueting requirements and health & safety legislation.

Requirements of the position:

Previous server experience

Professional, enthusiastic, energetic, a people person

Able to work and communicate well

Able to accommodate a flexible work schedule (morning, afternoons, evenings, weekends)

You don’t need to have previous experience in the hotel industry to join the Alt Hotels team (but we'll be extra-excited if you do!). We’re currently searching for shining personalities who can bring something special to the following positions:

Under the supervision of the Guest Service Manager or, in his absence, under the supervision of the Guest Service Supervisor, the Night Auditor is responsible for the processing of arrivals and departures, registering the day’s transactions and corrects all errors. The Night Auditor is responsible for all emergency situations during his work shift. In addition the Night Auditor takes care of all Guest Service Agent responsibilities occurring during the night shift.

Reporting to the General Manager, the Sales Coordinator will provide support for both the Business Development Manager and the Meeting and Banquet Manager.

Description of main responsibilities:

Handle all sales inquiries and quotes on group and catering business when business development managers are unavailable

Actively participate to achieve budget objectives in terms of occupancy and meeting room including Food & Beverage and other banquet revenues

Coordination of all signed back contracts and contacts clients for rooming list and any final details and presence on major events (available evenings and weekends)

Maintain and file signed negotiated corporate agreement and loads all corporate rates into Opera and the Excel sheet including FIT contracts.

Finalize the requirements of confirmed bookings while maximizing revenue potential through up-selling and ensuring effective communication both written (resumes, BEO, RL, daily reports) and personal contact with all departments for the success of the event.

Coordinate activities according to contracts in collaboration with all other departments

Liaise with catering partners to ensure all customer requests are delivered up to satisfaction

Maximize meeting rooms booking and revenues

Follow up on all related invoicing with accounting

Update all internal daily communication reports.

Keep track of all corporate production and provides information to RDOS.

Handle media request and photo shoots in collaboration with RDOS and GM.

Support sales team members with execution of Fam Trips, client events, trade shows and travel.