Outcome-oriented change and continuous transformation

Kanban training with a difference! This 1-day hands-on workshop explores not just the mechanics of kanban systems but also the change management philosophy that sustains lasting Lean-Agile transformation. It is led by Agendashift founder Mike Burrows, author of the definitive book Kanban from the Inside and creator of Featureban, the popular Kanban simulation game.

You will be working with this leading practitioner towards these key outcomes:

Hands-on experience with kanban systems and the Kanban Method

Establishing a platform of common understanding for your Lean-Agile transformation

Learning how to understand, manage, and evolve your product development and service delivery systems, applying modern hypothesis-driven techniques

Exploring the values, principles, and paradigms of Lean, Agile, Kanban, and Scrum and how to integrate them successfully

Practical tips and techniques you can apply right away, whatever your role

Free and without obligation, every participant will receive the opportunity to survey their team using the full version of the Agendashift values-based delivery assessment. This may be used as pre-work for the Agendashift debrief/action workshop; discounts apply if the two workshops are ordered together.

Who is it for?

This workshop has proven effective with mixed audiences – IT & business, managers & staff, experienced & novice. If you’re going to use Kanban or be involved in any way in a Lean-Agile transformation, you’ll find it valuable.

Workshop overview

Making it flow: Hands-on with kanban systems (Featureban)

Visual management

New work management policies

Metrics

Larger-scale organisational issues

Changing for the better: Hypothesis-driven change (Agendashift)

Agreeing opportunities for change

Framing hypotheses, outcomes & measures

Identifying assumptions, dependencies & risks

Involving the right people

Ensuring follow-through

Putting it together: Integrating and contextualising Lean, Agile, and Kanban

Lean, Agile, and Kanban & friends

Integrating through values

Exploring core assumptions

Digging deeper: How to improve existing systems (Reverse STATIK)

Improve the service experience

Manage the knowledge discovery process

Balance demand & capability

Identify sources of dissatisfaction and other motivations for change

Pursue fitness for purpose

Customisation

Optionally (and recommended for senior audiences), we can augment the “Changing for the better” module to make room for these key elements from the Agendashift debrief/action workshop:

Clean Language: using this coaching tool to explore outcomes

Cynefin: organising outcomes using the complexity framework and sensemaking tool

Conversely, when training is scheduled to precede an Agendashift debrief/action workshop we can dial down the change aspects and spend more time on practical techniques in the “Digging deeper” module.