*** We are seeking German speaking UX Researchers with remote-testing experience who want to work on a range of interesting research projects for a huge global fintech and innovation organisation with an extensive list of big name B2B and B2C brands! ***

What we're looking for:

Passion for understanding people and their needs

Skill in choosing user research methods to elicit insights (both qualitative and quantitative)

Skill in communicating the value of user research to stakeholders

Skill in communicating insights to stakeholders through a variety of methods

Exceptional organisation and coordination skills

Experience using remote moderated and unmoderated research tools

Experience executing user research processes independently

Preferable:

Msc or Bsc in Human-Computer Interaction, Ergonomics or Psychology

Proficiency in German language

Experience in managing user research projects internationally across multiple brands products and languages

Experience in research for B2C, B2B and internal products & services

Knowledge of service design

Knowledge of user experience design

Responsibilities:

Manage user research projects from start to finish

Support Product Designers and Product teams with qualitative design research

Support customer experience strategy and service design initiatives with user research

Produce quantitative benchmarks of ecommerce user experiences

Present insight to stakeholders about our customer experience

Supporting business stakeholders with user research for new propositions

Develop capabilities to conduct user research across all of the clients markets (with an initial focus on UK, Germany and Japan)