Marc Eisenstadt, of the Get Real blog, shares some numbers and lessons learned about e-mail. It turns out that e-mail isn't really a very good way to communicate.

Between erroneous e-mails and spam you're digging through quite a bit of crap everyday. I'll throw in that I often misplace e-mail and there are times when it simply doesn't come through.

All of this paints a very very bad picture. Sure, if you're "in the business" like we are, then that's the price you pay. But the pace is quickening (I've just tallied what we already knew intuitively), and I have little faith or trust right now in intelligent agents being able to solve my overload problems.

Relying on e-mail is a tricky business. It might be time to look for alternatives for the important stuff.