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The system has been rolled out to 85,000 users already, but Kelsey says there have been issues with the card validators on buses.

“[It’s] one of the areas that we’re focusing on,” said Kelsey. “So much of the system is working very nicely for us.”

The company that provides the Compass card system, Cubic Transportation Systems, is the target of several lawsuits in the U.S. alleging that users were charged multiple times for a single trip. None of the allegations have been proven in court.