EXCHANGE POLICY

Wedding Cards or any other products ordered from our website cannot be exchanged on the pretext that they are not liked. Repalcement is possible if the cards are completely damaged and you launch a complain with the courier company at the time of receipt of the goods. Complain details with the order number should be immediately mailed to us so that we can follow up and do the needful. If a complaint is not launched at the time of taking the delivery, then we will not entertain replacement on ground of goods received in damaged condition.

We do our best to provide with good quality cards and providing best quality products and gain satisfied customers is our utmost priority.

RETURN POLICY

Wedding Cards or any other products ordered from our website cannot be returned on the pretext that they are not liked. In such circumstances only exchange requests as per our `exchange policies’ shall be entertained.
Colors displayed on your monitor may vary from the actual printed card. Handmade paper tends to vary both in gsm (grams per square meter) and color. A variation of ±10% is an acceptable norm worldwide. There might be minor variations in paper of other grades too. Screen printing is done in the wedding cards and 1% colour variation is possible.
Though we try our best to supply cards of the same size as specified on our website, there can be circumstances when the size of the printed card may vary slightly from the sizes mentioned therein. In our endeavor to provide you with the best cards, we reserve our rights to make slight alterations in their size. Cards once supplied shall not be taken back on grounds of alterations from the samples displayed online. Products will be returned only if there is a gross variation from the online sample.
In case you want to return the cards, please send an email to sales@indiancardmall.com along with details of why the cards should be returned. If our team is satisfied that cards are returned because of a fault from our team, money will be refunded.
In such case, unused packs of invitation supplies may be returned for a refund within 7 days of receiving the material. Shipping cost incurred in sending the cards to you are non-refundable. All items must be returned in their original packaging along with a copy of the invoice and these must be packed together in a secure, tamper-proof box. We do not accept partial or used packs of supplies or items returned in envelopes.
Mail to: 105, Shitiratna Building, Besides Hotel Radisson Blu, Near Panchvati Circle, C.G. Road, Ahmedabad.

Kindly send via couriers with tracking facilities. Do not send via certified or registered mail.
7 working days are required from the date of receipt of goods to process the refund order.