The best way to thaw out the line ius with a light buld or hair drier. and to clean out the line i would run a stiff wire thru it to break up the blockage and the poru possibly bleach to kill all the mold and crud the grows in there. hope this solves the problems that your having and MERRY CHRISTMAS

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Sounds very common. Without seeing your refrigerator I can only imagine that you have a drain pan leak below refrigerator, defrost condensate drain line loose or missing the drain pan, frozen over drain opening inside rear wall of freezer or the defrost condensate line is blocked somewhere along its route to the condensate collection tray below refrigerator. I am not finished so plaes don't rate me until I complete. Sea Breeze

The drain in the freezer is clogging. When the defrost switches on, the backed-up ice thaws and starts dripping down into the fridge area.

Easiest is probably to turn off the fridge, let it thaw, then check the freezer drain to see if you can unclog it.

Otherwise, you have to pull out the bottom and back parts in the freezer (which will probably have some sort of ice frozen to them). Once you see the drain pan, get a turkey baster and flat head screw driver. You'll have to make a hole in the ice above the drain and squirt hot water until you hear it start draining. The drain hole is off center to the right in the drain pan.

Good day,The first step is to defrost the machine completely. The second step is to clean the drain properly. Service techs use compressed air to blow the lines clean. This is followed by pouring extremely hot water onto the drain pan below the evaporator. mixed with a little bleach, to flush any junk left over.The reason for the extended shut down, is ice will build up under the pan below the evaporator coil, and if not melted and dried out will cause the problem to re-appear in a short while.Shut down (unplugged) should be a minimum of 12 hours. 24 better.A real pain, but is the best long term solution.

Your drain line is frozen. Ice thawed by the heater in the freezer normally drains down a tube into a pan on top of the compressor, where it evaporates from compressor heat. If the drain freezes the water runs into the freezer bottom instead of the tube then into your fridge. To solve this remove everything from your freezer and remove the access panel in the back or bottom depending on your model of fridge. Turn off or unplug the appliance. Upon removing the panel(s). you will likely see that the bottom of the freezer is full of ice. Use a hair dryer or heat gun to thaw ice and remove. In the very back bottom you will uncover the drainhole. I usually use very hot water and a shop vac to thaw the drain hole. When you finally clear it you will hear water running into the pan on top of the compressor. Somethimes it takes a lot of hot water to clear the drain. Hope this helps!

Your defrost drain hole is frozen over. It must be thawed out.
You can turn the fridge off and let it sit off for 2 days and it will thaw. Or, you can disassemble the freezer panels and use a hair dryer to defrost the drain line at the rear of the freezer compartment. Takes about 2 hours.

GO TO THE FREEZER PORTION OF THE FRIG.YOU NEED TO TAKE THE ICEMAKER OUT AND REMOVE THE BACK PANEL WHERE THE EVAPORATER FAN IS .RIGHT UNDER THE COIL YOU WILL SEE A DRAIN ,WHEN YOUR FREEZER GOES ON DEFROST THE WATER GOES DOWN THE DRAIN AND INTO A PAN THAT SITS ON TOP OF THE COMPRESSOR.THE HEAT FROM THE COMPRESSOR EVAPORATES THE WATER.THE DRAIN IN THE FREEZER IS PROBABLY CLOGGED OR FROZEN OVER WITH ICE AND THATS WHY THE WATER IS GOING ELSEWARE.REMOVE ALL THE ICE FROM AROUND THE DRAIN.IF THERES A ROD THAT GOES DOWN THE DRAIN FROM THE DEFROST ELEMENT THATS SUPPOSED TO KEEP THE DRAIN FROM ICING UP ,IN ANY CASE THE DRAIN IS CLOGGED OR ICED UP.UNCLOG THE GRAIN AND YOU WILL BE GOOD TO GO.

If the freezer is on top then empty out the freezer and remove the bottom and back liner of the freezer compartment usually phillips screws. In the back you will see the freezer coils along with a defrost element. Below these two items u will see a drip tray that collects water from the coils on defrost cycle, in the center of the pan will be a drain hole that connects to a hose that leads to a pan under the refrigerator.Normally the water is collected there and evaporated. The hole in the tray in the freezer is clogged. Thaw it and clean it until you can pour water in it and it goes to the pan down below. please rate mealgae, bread ties andf other thing mysteriously get in there and clogg it

Hi!!!Your drain line is frozen and plugged.Try to remove the cover of the evaporator and you should see a small hole on the base of the evaporator thats yout drain line hole. Blow it away and your problem is gone..Good luckk..Plugged drain line..

if the drain line is frozen or clogged then you have to remove the back freezer panel and with a hair dryer at the bttom of the evaperator coil thaw the ice that is built up in the evaperator pan ouce you have it thawed you can pour water into the evaperator pan and it will run into the drainpan if you pour water into the pan and it does not run into the pan keep thawing