The Illinois Department of Public Health | Terms and Conditions

Terms and Conditions

All Illinois Department Of Public Health’s (IDPH) Short Message Service (SMS) programs,”Text 2 Survive” promoting HIV testing, run on the short code 36363. IDPH will not charge you to use this service; however your Wireless Service Provider may charge for sending and/or receiving messages and for air-time.

Service Terms:

1. IDPH provides several SMS (text messages) programs, including a location search SMS service, On Demand Event Notifications, Testing Center Locator, subscription alerts service(collectively, the ‘Service’). Note: To process your SMS requests for the IDPH Service, you may be charged a fee to send and receive SMS messages, based on the terms of your Wireless Service Plan. All charges are billed by and payable to your Wireless Service Provider. Check with your Wireless Service Provider if you have questions about your Wireless Service Plan. Msg&Data rates may apply. FOR HELP, please text HELP to short code 36363. TO STOP, please text STOP to short code 36363.

2. IDPH is not liable for delays in the receipt of SMS message, as delivery is subject to effective transmission from your Wireless Service Provider/Network Operator.

Medicaid

Rip Road works for several clients with at-risk, hard to reach populations. Using SMS messaging, we develop HIV clinic locator programs for State Health departments, we enable Partners Healthcare clinics to reach minority and immigrant mothers-to-be, and we help Columbia University reach an urban, low-income pediatric and adolescent population through our influenza program.
Contact us at 877.RIPROAD to find out how to increase Medicaid patient engagement.Learn More

Medicaid

RipRoad has designed a Medicaid education program (for a major Medicaid plan), to inform their members about local non-ER emergency care options and benefits via SMS.

SMS presents a low-cost, high-reach channel to communicate with Medicaid patient populations. When you couple the SMS delivery method with the Rip Road platform and its intelligent algorithms, you get a Medicaid program that can cost-effectively reach the target patient population, creating positive health outcomes.

Contact us at 877.RIPROAD to find out how to increase Medicaid patient engagement.