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The staff were fantastic! Very accommodating. The breakfast buffet needs to be updated though - it's a bit tired and lacking in variety. Maybe even having a barista to serve fresh coffee in the morning may help.
View from room was amazing. We were able to watch the firework display from the CBD from our balcony.
Bathroom could use an...

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Thank Anna S

Management response:

Dear Anna, Thank you for the generous comments regarding our hotel staff, view and location, following your most recent stay with us at Metro Hotel Perth. We also appreciate your opinion about breakfast buffet and bathroom. Your feedback is important to us as it helps us to improve. Once again thank you for taking time to share your thoughts and...

Staff are very professional and couldn't be more accomodating! Great river and city views. Enjoyed our stay. Groupon was excellent value for money.
Food and facilities were good... relaxing vibe and great location
Highly recommend!

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Thank sharongough

Management response:

Dear Sharon, Thank you for the kind comments following your most recent stay with us at Metro Hotel Perth. I am pleased that we have met your accommodation expectations. We look forward to welcoming you back again soon. Kind Regards Agnieszka Morrison, Front Office Manager

Superior King - River view Room
First stay for many years , and there have been great improvements.
Check-in staff very friendly.
Room had exactly what we booked.
Great view, smallish balcony, but fit for purpose.
Room was spacious and well fitted out.
Bed was extremely comfortable and there were good blackout curtains on the window.
Great bathroom with a...

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Thank famwood

Management response:

Dear famwood, Thank you for the kind comments following your most recent stay with us at Metro Hotel Perth. I am pleased we can continue to meet your accommodation needs. I would very much like to discuss your experience in regards to your vehicle incident as your feedback is important to as it helps us to improve. Once again thank...

On arrival to this hotel it did seem more like a bar for 65+ year olds (or for the Aussies - it was like an RSL) than a hotel but the staff were friendly and check in was smooth.
My room was nice, neat and modern. Though I must say it was quite small and the noise of the air...

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Thank Julie P

Management response:

Dear Julie,
Thank you for providing us with feedback on your stay with the Metro Hotel Perth. I am disappointed to see that you have experienced few inconveniences during your stay. I would very much like to discuss your breakfast experience, as our breakfast cost is $18 for continental and $27 for full buffet. Please feel free to contact me...

We looked for a hotel which was close to my friends wedding reception venue and this hotel popped up.better still we got it on groupon deal which reduced the cost of the room.as we just wanted a bed for the night we did not care so much that this hotel needs a major make over and everything needs updating.3 star...

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Thank perthminxy

Management response:

Dear perthminxy,
Thank you for taking the time to share your feedback following your recent stay with us at Metro Perth. I am disappointed to see that you were dissatisfied with your experience during your last visit with us and for this I would like to apologize. We are always appreciate feedback on the hotel service. Whilst we cannot turn...

I was part of a large group of 60 and 70 year old cricketers so your experience may be different. I took a cab to the Metro in South Perth. It’s a bit of a drive. It’s also not near pubs etc if you are without transport. There is a limited grocery outlet within a k down Millpoint Rd. Check-in...

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1Thank cyclops69

Management response:

Thank you for sharing your thoughts regarding your stay with us at Metro. I am disappointed to hear that during your stay you have experienced a few let downs.
You have mentioned that the check-in process was slow, I do apologize for that. We are always trying to provide best possible service to our guests. Please be advised that I...

I recently stayed here while I was in Perth for work. The hotel is on a main road but the noise wasn't to bad. The rooms look to have been recently updated so they are nice & clean. It's not 5 star by any stretch of the imagination but it's clean, comfortable & central. I ate in the restaurant and...

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Thank Simon J

Management response:

Dear Simon, Thank you for sharing your feedback and thank you for the kind comments following your most recent stay with us at Metro Hotel Perth. I am pleased to see that overall your time with us met your expectations and we hope we can welcome you back again soon. Kind Regards, Agnieszka Morrison, Front Office Manager

We stayed at this hotel on Friday and Saturday night (4th & 5th Nov) as a convenient base for attending the World Masters Half Marathon and received an unexpected but pleasant surprise. We were met by friendly staff both at reception and in the dining room where we dined on both evenings and thoroughly enjoyed it. Our room was immaculate,...

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Thank Joe M

Management response:

Dear Joe, Thank you for the generous comments following your most recent stay with us at Metro Hotel Perth. I am happy that your stay with was was pleasant and we look forward to welcoming you back again soon. Kind Regards, Agnieszka Morrison, Front Office Manager

We booked on their website and got a gorgeous city view room for less than $140 for 2 adults & 2 children including buffet breakfast - very rare! Our room had a king bed & a single so we asked for a trundle bed and within 5 mins were moved to a room with two kings. Bottle of red thrown...

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Thank Sarah M

Management response:

Dear Sarah, Thank you for the generous comments following your most recent stay with us at Metro Hotel Perth. I am pleased that we have met your accommodation needs and we are look forward to welcoming you back again soon. Kind Regards, Agnieszka Morrison, Front Office Manager

The recent renovations have made a huge difference. Not as dingy as it used to be.
We had a riverview room which was clean and tidy and quite spacious. The only letdown we had was the shower. Quite grotty to be honest. The only part of the room that was not renovated by the look of it. Plenty of free...

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Thank bm6233

Management response:

Dear bm6233, Thank you for sharing your thoughts regarding your recent stay with us at Metro Hotel Perth. We always appreciate feedback on the hotel service and facilities. I am pleased to see the overall your time with us was a pleasant one and we hope we can welcome you back again soon. Kind Regards, Agnieszka Morrison, Front Office Manager

We welcome you to the Metro Hotel Perth. We are part of the Metro Hospitality Group, which is the longest 100% Australian owned and managed hotel chain in Australia. Our hotel in South Perth is located a few minutes' walk from the picturesque Swan River foreshore and only 10 minutes from the CBD of Perth. We are the only hotel in Perth to command sweeping views of the Swan River foreshore in the daytime and the city skyline in the evening....more less

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