We (Swindon Borough Council) hold personal information about the people we provide services to.

What is a Privacy Notice?

In May 2018 the government introduced new laws for Data Protection. Data Protection is how organisations use your private information they have about you. Swindon Borough Council Adult Social Care holds private and confidential information about all our service users. This document tells you about how Swindon Borough Council uses your information.

Who is collecting and using your personal data?

We will talk to you about this so you know how we use this information.

Your personal data – what is it?

This information includes personal details such as your name, address and which services you use.

How do we process your personal data?

We try to make sure the information is right.

Why do we need your personal information?

We use this information to:

understand your care and support needs and arrange short and long term care solutions to meet those needs

give you the right information

work with you or your representative to create a Safeguarding Plan to keep you safe from harm

How the law allows us to use your information?

We will talk to you about who we are sharing your information with. You can say no, but it may mean you don't get all the services you need.

Who do we share your information with?

Many of our services are provided with other organisations.

This means we need to share information to make sure you get the support you need.