IMPORTANT

Your Maintenance and Support contract with LMKR will expire in day(s), to avoid any service interruption and access to support portal, please contact cos@lmkr.com or your account manager for M&S renewal at the following link: http://www.lmkr.com/contact-us/

IN FOCUS

SPOTLIGHT

WHY MAINTENANCE & SUPPORT

TESTIMONIALS

When we run low on ideas, it seems like you guys are just getting started. Great support and a lot of fun to work with.

Case ID - 00594180

I am extremely satisfied with the support I have received. Top notch!

Case ID - 00594496

"I appreciate the time he took to help me with multiple questions for a project I am working on. He was very patient and thorough with the steps I needed to take. It was excellent customer support, I am very impressed.
Thank you Thank you!!"

Case ID - 00594673

Had a license file issue on updating to 2016.1.2 . Geographix support had the issue resolved in 10 minutes. Thanks for you always prompt and friendly service.

Case ID - 00594721

With all the flexability in the system, I sometimes forget where all the knobs are hiding. Glad to have a little help now and again.

Case ID - 00594996

He was extremely helpful and taught me how to approach the task in the future!

Case ID - 00594665

Very helpful, did all the work for me. Greatly appreciate the assistance.

Case ID - 00594744

LMKR support continues in the tradition of GGX support. They are the best in the industry. Support was easy to get through to and very knowledgeable as usual. There are other software packages that rival Geographix, but none have the expert support I have come to expect from LMKR Geographix.

Case ID - 00594766

Awesome Support!

Case ID - 00584607

Outstanding support.

Case ID - 00584508

Great job as always! Fast, quick resolution!

Case ID - 00584657

The support analyst provided a quick work-around which solved my problem.

Case ID - 00584799

Excellent as always! Thank you.

Case ID - 00585237

Very quick, very knowledgeable, no wasted time, very impressed.

Case ID - 00585263

Your people are dedicated to solving problems and hard working. They work very hard to find the answers if they aren't obvious at first.

Case ID - 00583572

Thank you so much for taking all the time you did to help me! Your tech support folks are the greatest!

Case ID - 00584307

The GGX support team provides top-tier support and knowledge solutions in a fast-paced environment.

Case ID - 00584443

I appreciate working with innovators. I believe that's exactly what the LMKR support team is.

Case ID - 00583857

We are always impressed at the knowledge and solutions from the support team. Great work!

Case ID - 00583540

Excellent customer service. I am a beginner when it comes to using the SeisVision software, and slowly but surely, with your help, I am becoming more proficient.

Case ID - 00582550

The time and effort supplied was excellent, and the workability check afterwards to make sure all was working is appreciated.

Case ID - 00582498

The response was very quick as was the help needed to fix my problem. I am very happy that it all happened so quickly.

Case ID - 00582531

Very helpful in solving my problem. Also sent additional memo to help with this problem if it happens again.

Case ID - 00582608

As usual the GeoGraphix support team is the best in the industry. I have been using GeoGraphix since GES97 and have found the support staff to be knowledgeable and professional. Support is one of the reasons I continue to use GeoGraphix.

Case ID - 00582609

Phenomenal customer support and knowledge, as always.

Case ID - 00582670

The Support Team always is able to quickly assist me! I would rate the LMKR Support Team a 10 out of 10!

Case ID - 00582670

Quick turnaround for a solution to the problem. Thanks!

Case ID - 00582966

Always taking the software to the next level in any way possible. We're lucky to have the support and dedication from LMKR on our side.

Case ID - 00582950

Truly the experience was amazing. I've dealt with many other companies as we all have, such as your smartphone, internet provider etc. LMKR blows them away. GeoGraphix is a very powerful tool. It won't be mastered overnight. The support portal and your technical support analysts are truly the best.

Case ID - 00582072

The remote client support is great.

Case ID - 00581824

More and more impressed on how GGX support has improved over the recent years...please keep it up!

Case ID - 00581876

You're the best!

Case ID - 00581882

I always appreciate the time and knowledge of the support team. I enjoy working with the professional and respectful support team who is always glad to assist me. I always feel like a valued customer when I call the support line.

Case ID - 00581939

Quickly resolved my issue.

Case ID - 00581986

Exceptional technical support. The LMKR team provided superior technical resolution of problems with clear and concise communications. Well done.

Case ID - 00581996

GREAT JOB! Thank you for all of your help!

Case ID - 00582093

Expert knowledge, and resolved my issue quickly.

Case ID - 00581853

I really appreciated the quick response and the excellent way in which my problem was resolved

Case ID - 00582126

I received a quick response, the information was very helpful and solved my issue!

Case ID - 00582204

Very quick over the phone as well as remote help. Thanks

Case ID - 00582184

Our problem was corrected almost immediately.

Case ID - 00582296

Fast service and a good solution were provided.

Case ID - 00574634

Excellent support.

Case ID - 00582136

Very fast response to my problem. I appreciate it.

Case ID - 00581132

Awesome experience! The solution was provided quite easily and professionally through the LMKR remote support client.

Case ID - 00581183

Support analysts were very helpful and patient. They looked at different ways to solve the problem. Great work!

Case ID - 00580550

Support was helpful at all times. We solved the problem that had been nagging me for days.

Case ID - 00581033

Outstanding technical support.

Case ID - 00581044

The problem was solved in no time. Thank you for your great work & professionalism.

Case ID - 00581364

Very prompt and intelligent support. Much appreciated.

Case ID - 00581398

Very diligent in trying to find a solution to problem. Got it fixed. Good work.

Case ID - 00581413

In the season of Thanksgiving, Christmas and New Years... I'm thankful for the best support team, it brings me joy that I get to work with great software and the new year is limitless with you all on our team. Thank you! Happy Holidays, Merry Christmas.

Case ID - 00581636

The support team is always very helpful. Thank you.

Case ID - 00581728

Very quick and thorough. Thanks

Case ID - 00581670

Customer support from LMKR GeoGraphix is one of the best. They constantly called me to make sure my issue was solved. Great job!!

Case ID - 00578574

Support was excellent all around.

Case ID - 00578955

Prompt response and effective support was provided. The issue has been resolved and now Seisvision is working fine.

Case ID - 00578997

Thank you for the support and monitoring of the case.

Case ID - 00579123

If every company could have customer support that was as easy to get a hold of as LMKR GeoGraphix, the world would be a lot less stressful.

Case ID - 00579200

Everything was handled quickly and was easy to understand, no changes.

Case ID - 00579218

The Support group was able to resolve my question in a very timely manner and could relay the information to me in terms that I could understand.