Financing with Dell Preferred Account

Dell Preferred Account is a revolving line of credit that gives you more purchasing power to acquire world-class technology. As an account holder, you will benefit from special financing offers on a variety of products, early access to sales and low monthly payments that fit your budget.

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Up to 6% back in rewards
Join for free and get up to 6% back in rewards* when you finance.^Join Dell Advantage

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Special Offers

6 months financing on Purchases $199 or more

Is a no interest if paid in full by August, 2019 financing promotion available at time of purchase from 12/27/2018 through 1/30/2019. Refurbished and/or used purchases do not qualify for promotions. Interest will be charged to your account from the transaction posting date if the purchase balance is not paid in full by your Payment due date in August, 2019. See terms and conditions.

12 months financing on Purchases $899 or more

Is a no interest if paid in full by February, 2020 financing promotion available at time of purchase from 12/27/2018 through 1/30/2019. Minimum monthly payments are required during the promotional period. Interest will be charged to your account from the transaction posting date if the purchase balance is not paid in full by your Payment due date in February, 2020. See terms and conditions.

12 months financing on 4K Smart TVs

Is a no interest if paid in full by February, 2020 financing promotion available at time of purchase from 12/27/2018 through 1/30/2019. Minimum monthly payments are required during the promotional period. Interest will be charged to your account from the transaction posting date if the purchase balance is not paid in full by your Payment due date in February, 2020. See terms and conditions.

FAQ & Resources

What is Dell Preferred Account (DPA) financing?Dell Preferred Account is a revolving line of credit which allows you to pay for your purchase all at once or gives you the flexibility to make monthly payments. This account is offered by WebBank and serviced by Dell Financial Services. With this account there is no prepayment penalty. You may also qualify for promotions and discounts on future purchases.

What is Zero % liability on unauthorized charges?As a Dell Preferred Account holder, you will not be held responsible for unauthorized purchase(s) on your Dell Preferred Account under the following conditions: You report the unauthorized purchase(s) within 90 days of the transaction appearing on your statement; and you cooperate with Dell Financial Services in the investigation of the fraudulent charges on your account. If you suspect unauthorized activity on your account, contact the Dell Financial Services Customer Service Team, toll-free, at 1- 800-283-2210 . Customer Service agents are available M-F, 7AM to 8PM (CT).

Is a minimum payment required?Yes, minimum monthly payments are required. Minimum monthly payments are $20 or 3% of your New Balance shown on your billing statement, whichever is greater. If your purchase qualified for a financing promotion, the required minimum monthly payments may not pay off your purchase in full by the end of the promotional period due to purchase amount, promotion length, additional purchases or allocation of payments in excess of the minimum payment.

How does the Dell Preferred Account promotion work?Interest will be charged to your account from the transaction posting date if the promotional balance is not paid in full by the end of the promotional period, or if you make a late payment. Minimum monthly payments are required but may not pay your promotional balance by the end of the promotional period due to purchase amount, promotion length, additional purchases or allocation of payments in excess of the minimum payment (see minimum payment question for additional information). If not paid by the end of the promotional period, account balance and new purchases will be subject to your Standard APR rate as found on your DPA Credit Agreement. Offers subject to credit approval and may be changed without notice. Minimum purchase amount may be required.

How are my payments applied to my promotional purchase?During the last two months of any promotional offer consisting of a No Interest if paid in full Credit Plan, amounts paid over the Minimum Payment Due will be applied to the remaining balance of the No Interest if paid in full Credit Plan about to expire.

Why didn't I receive the lowest annual percentage rate available or other special program features?Approval is based on creditworthiness, as determined by WebBank. Customers not eligible for the lowest available rate or a promotional financing feature may still be offered financing. Increasing the amount paid each month can reduce the total finance charges on your account.

Can I transfer the balances of my other credit cards to my Dell Preferred Account financing?No, we are unable to transfer balances to this account from other credit cards. The Dell Preferred Account is solely for purchases of products offered on dell.com or other Dell participating retailers For more information please see the information provided in response to “Where can I use my Dell Preferred Account?”.

Can I update my personal information, such as my phone number and address online?If you need to make any changes to the telephone numbers or home address we have on file, please log on to your account on www.dell.com/dfs and make the necessary changes.

How do I handle disputes on my Dell Preferred Account?If you think there is an error on your statement, write to us at:

Where can I learn more about the total cost of financing my purchase with a Dell Preferred Account?For your convenience, we have created a calculator to help estimate the total cost of your purchase. Click Here

Where can I use my Dell Preferred Account?You can use your Dell Preferred Account to shop online at Dell.com, including refurbished online at DFSDirectSales.com or DellOutlet.com and over the phone at 1-800-WWW-DELL and participating retailers. If you intend to use your Dell Preferred Account at a participating retailer, please be ready be ready to provide the last 4-digits of your SSN, last name and zip code.

Why will I receive up to 6% back in rewards?Dell greatly values its customer relationships, including those who choose to finance. At this time Dell Advantage rewards members will earn up to 6% back in rewards (excluding Bose products) when they choose to finance. All other items purchased with a Dell Advantage Rewards membership qualify for up to 3% back in rewards and free expedited delivery* on eligible items.

^DELL PREFERRED ACCOUNT (DPA): Offered to U.S. residents by WebBank, Member FDIC, who determines qualifications for and terms of credit. Taxes, shipping, and other charges are extra and vary. Payments equal 3% of the New Balance or $20, whichever is greater. Minimum Interest Charge is $2.00. Dell and the Dell logo are trademarks of Dell Inc.

12 MONTHS SPECIAL FINANCING is a no interest if paid in full by February, 2020 financing promotion available at time of purchase on all 4K Smart TVs and Purchases $899 or more from 12/27/2018 through 1/30/2019. Refurbished and/or used purchases do not qualify for promotions. Interest will be charged to your account from the transaction posting date if the purchase balance is not paid in full by your Payment due date in February, 2020.

6 MONTHS SPECIAL FINANCING is a no interest if paid in full by August, 2019 financing promotion available at time of purchase on Purchases $199 or more from 12/27/2018 through 1/30/2019. Refurbished and/or used purchases do not qualify for promotions. Interest will be charged to your account from the transaction posting date if the purchase balance is not paid in full by your Payment due date in August, 2019.

FOR ALL SPECIAL FINANCING PROMOTIONAL OFFERS: Minimum monthly payments are required, but may not pay your purchase in full by the end of the promotional period due to purchase amount, promotion length, additional purchases or allocation of payments in excess of the minimum payment. If not paid by end of promotional period, account balance and new purchases will be subject to the Standard APR rates, which range from 19.74% - 29.99% variable APR, as of 12/21/2018, depending on creditworthiness. Offers subject to credit approval and may be changed without notice. Minimum purchase amount may be required.

Add Rewards

You'll get free Dell Advantage Rewards, managed through your Dell Account - enroll to receive 10% back to use on future Dell purchases.

Yes, please register me for the Dell Advantage Rewards program. I will receive my promotional rewards and other communications about savings, offers and product announcements from Dell and Dell Advantage.

Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. U.S. Dell Home new purchases only. Dell reserves the right to cancel orders arising from pricing or other errors.

*Rewards are issued to your online Dell Advantage Loyalty Rewards Account (available via your Dell.com My Account) typically within 30 business days after your order’s ship date; Rewards expire in 90 days (except where prohibited by law). “Current rewards balance” amount may not reflect the most recent transactions. Check Dell.com My Account for your most up-to-date reward balance. Up to 6% rewards only on Dell Preferred Account purchases. Up to 3% reward on all other purchases. Bose products only eligible for up to 3% rewards. Total rewards earned may not exceed $2,000 within a 3-month period. Outlet purchases do not qualify for rewards. Expedited delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. See Dell.com/mpp/rewardsfaq.

Dell Promotional eGift Cards arrive via email within 20 days from ship date. Expires in 90 days (except where prohibited by law). Not valid for resellers. See dell.com/giftcard/promoterms.​​

^DELL PREFERRED ACCOUNT (DPA): Offered to U.S. residents by WebBank, Member FDIC, who determines qualifications for and terms of credit. Taxes, shipping, and other charges are extra and vary. Dell and the Dell logo are trademarks of Dell Inc.