Call 866-211-6588 to register for a Mass General Medical Record Number

Request an Appointment

Request an appointment by calling our access nurse at 617-643-5580 or by completing the online form. As a first step, the nurse will assess the needs of every new patient and schedule a visit.

Register for a Massachusetts General Hospital Medical Record Number

If you are new to Mass General, please register for a Mass General Medical Record Number (MRN) before making an appointment. You can register for an MRN by calling the Mass General Registration and Referral Center at 800-211-6588. The center is open Monday through Thursday, 8:00 am to 6:00 pm and on Friday from 8:00 am to 5:00 pm. Please have the following information available:

Name

Address

Date of birth

Social security number

Insurance information

Emergency contact information

Preparing for Your Appointment

Before Your Appointment

Contact your health insurance provider to verify coverage. Call the Registration and Referral Center at 866-489-4046 with any questions about managed care referrals

Register for an MRN by calling the Registration and Referral Center at 866-211-6588. The center is open Monday through Thursday, 8:00 am to 6:00 pm and on Friday from 8:00 am to 5:00 pm

At the Appointment

You will receive a thorough and sensitive evaluation by members of our multidisciplinary care team of pelvic health specialists. If further tests are needed, they can usually be scheduled for a single day.

Once the team reviews all results, you will receive a recommendation for an individualized course of care that includes follow-up and monitoring.