Services

About Us

About FJAproducts.com

Founded in 1998, FJAproducts.com has quickly become a premier imaging supply
retailer. Standing strongly behind these five business practices has helped us
emerge as a premier retailer of laser toner cartridges, inkjet cartridges,
thermal fax supplies and printer ribbons:

Offer great quality cartridges and back those cartridges with our
unprecedented 100% quality guarantee, which simply states: If you
have a problem with it, we’ll replace it—period.

Make ordering and reordering convenient by having multiple order
channels available to our customers.

Save our customers as much money as possible by giving them many as
many options as available when it comes time for them to make their
purchase.

Deliver orders as fast as possible and provide tracking information
for each order.

Provide high-level customer service, something a number of companies
have forgotten how to do—we’ve taken a personal approach to e-business.

If you're looking to cut your imaging supply costs or just looking for
a convenient way to ensure you have the products you need, when you
need them, FJAproducts.com can meet your needs. We carry four types
of cartridges (Original Equipment Manufacturer, or OEM, Remanufactured,
Generic, and Compatible), which give our customers the opportunity to
save money, and rest easy with our 100% quality guarantee. Our large
inventory, multiple supply channels and same day shipping will ensure
you have your order when you need it. No more "quick trips"
to your local office superstore.

How can I contact FJAProducts.com?

FJAproducts.com is committed to providing you with world-class customer service. Our professional customer service representatives are available six days a week to answer all of your questions.

What are our customers saying about us?

These are independently obtained comments from FJAproducts.com customers.

I recently purchased a DeskJet cartridge online at about 5:30 EST on 5/20/02. I received immediate automated response indicating confirmation of my order. Within minutes I also got a phone call confirming the shipping address because it was different than the billing address. The order was sent out that day and received by 5/22/02.
It is great to have an online merchant takes credit card security serious with a follow-up phone call.
I will definitely buy from FJAproducts again!

Fantastic on-time delivery and product as advertised.

I love ordering from FJAproducts, it is fast and easy and fits into my schedule and I don't have to wait for the next available operator or someone waiting on another valued customer. I get the feeling from FJAproducts that at the time of my order that I am the most valved customer at that time. Shipping my order out the same day I is why I use this company. I am extremely pleased with their product and service and with my last order recommended them to a friend who was equally pleased with their service on their order

Ordered exactly what I needed within 5 mins, no need to search over and over I needed the ease and speed of getting the cartridge here as quickly as possible.

I had been looking for information on a hard to find and very expensive ribbon, their staff was very fast and helpful and their price for what I purchased was also a big plus. I WILL BE BACK and I would recommend this site to anyone.

I'm not at all patient, and if a web site is difficult to follow or slow, I will just close out and try another. This site was very easy to use, and took just a couple of minutes from start to finish to put in my order.

Not only do they have printer supplies at drastically reduced prices, but they've got the best customer service I think I've ever experienced. Both product quality and customer service are incredibly important to me, as I'm a business consultant, and I'm blown away by FJA Products. Their customer service was so refreshing - they've elevated my mood and made my day - no kidding. Thank you!

The product, customer support, shipping & tracking info, and web-site was EXCELLENT and not only will I be back but I will also recommend this site to my customers also. Thank you

FJA Products is wonderful! Excellent, and I mean truly outstanding, customer service, good site, quick delivery, great products and low prices. Everything I could want in a retailer online or off. From the bottom of my heart, thank you!

FJAproducts carries a large selection of printer cartridges at a reasonable price!

I searched many sites and found you to have the best prices on ink jet cartridges. When the time comes, I will definitely check your site before I buy. Thank You

Thanks for the continued excellent service; I'll continue to come back as long as your customer service shines!

Excellent selection--offers refurbished cartridges for almost half of a new one. Offers money back guarantee, so I thought I'd give their refurbished items a try.

First experience with FJAproducts was a good one.

Thank you very much for stocking the cartridge for the Epson Stylus color 300 (cart. #S020138). You were the only one out of 13 sites I looked into that actually carried it!!!!!!!!

Great company. Never had any problem with them. Did have one bad cartridge but they immediately replaced it.

My order arrived in 3 days! Have used the ink jet cartridges and the printing is as good if not better than the original! The "special" that was offered was a terrific price. I will be ordering again!

I am thoroughly satisfied with my purchase..Quality is great..Prices are terrific. Delivery was even faster than expected. Will definetely be back. Highly recommend to anyone looking to save money and still get quality for the price.

Cool site - great selection and product info. Great prices!

I was very pleased with this company & their products. I have recommended them to several clubs and personal friends.

I received my cartridge several days before I expected to receive it!

I was very impressed with how quickly I received the products that I ordered. It was very convenient for me.

OVERALL I WAS ESTREMELY HAPPY WITH MY ORDER. IT WAS DELIVERED QUICKLY AND I AM VERY PLEASED WITH MY PURCHASE. I WROTE AN E-MAIL ABOUT THE SERVICE I RECEIVED AND RECEIVED A PROMPT REPLY. AGAIN I'LL SAY IT...I WON'T HESITATE TO RECOMEND YOUR COMPANY TO FRIENDS AND FAMILY. THANKS YOU FOR THE PLEASANT EXPERIENCE.....

I have never gotten printer ink so cheaply, quickly, and accurately as I did from FJAproducts.com. The service was so fast that I hadn't even started watching for the parcel yet, the ink performs flawlessly, as if it were a name brand costing at least twice as much, and the prices are unbelievable. Incomparable, I'd say.

GRRRRRRREAT Company.! I will be back and I will tell my family what a great service and product you provide

Last time I ordered I had a problem with my order. I called toll free and wow did I get action! It was a non-event and the merchandise arrived on time. But the staff was so very responsive and prompt on calling me back. I'll always go here first. Price was right, selection great.

FJA Products service was superb. The items I ordered came in ahead of time and were followed up by an email from FJA. Excellent service, support, and product.

Ease of product search & ordering, and reasonable pricing is exactly what I look for. I am on the go almost all the time. The "times" requires smart spending, and my time is extremely valuable to me. Thanks!!

What a great company! You guys set the standard in customer service!

fast, easy, reliable, cheap. What every e-commerce site should strive for

Very pleased with discount, free shipping tracking of shipment. Overall a good experience. Oh yeah good product too.

Many years ago I made a purchase, satisfactorily handled, from FJA. I have a magnetic "Memory Tickler" from them which was the cause of the current contact.

I found FJAProducts.com to be reliable, friendly and fast. I will return to the online merchant for all of my inkjet needs. They are a wonderful, customer-service based company. I will definitely refer all of my friends, family and co-workers. Their prices are unbelievably low, which is so convenient. The exceeded my expectations!!!

I was very pleased with every aspect of service from FJA. The website was easy to use, the customer service department went out of their way to call me and make sure they were sending items as per my wishes, and offered me a better alternative, the merchandise arrived on time, was exactly as ordered, and the price was good. And finally, xxxxxxxxx of FJA was very helpful and a pleasure to do business with. Needless to say, I will be purchasing more items in the future

Fantastic on-time delivery and product as advertised.

I love ordering from FJAproducts, it is fast and easy and fits into my schedule and I don't have to wait for the next available operator or someone waiting on another valued customer. I get the feeling from FJAproducts that at the time of my order that I am the most valved customer at that time. Shipping my order out the same day I is why I use this company. I am extremely pleased with their product and service and with my last order recommended them to a friend who was equally pleased with their service on their order

Ordered exactly what I needed within 5 mins, no need to search over and over I needed the ease and speed of getting the cartridge here as quickly as possible.

I had been looking for information on a hard to find and very expensive ribbon, their staff was very fast and helpful and their price for what I purchased was also a big plus. I WILL BE BACK and I would recommend this site to anyone.

I'm not at all patient, and if a web site is difficult to follow or slow, I will just close out and try another. This site was very easy to use, and took just a couple of minutes from start to finish to put in my order.

Not only do they have printer supplies at drastically reduced prices, but they've got the best customer service I think I've ever experienced. Both product quality and customer service are incredibly important to me, as I'm a business consultant, and I'm blown away by FJA Products. Their customer service was so refreshing - they've elevated my mood and made my day - no kidding. Thank you!

The product, customer support, shipping & tracking info, and web-site was EXCELLENT and not only will I be back but I will also recommend this site to my customers also. Thank you

FJA Products is wonderful! Excellent, and I mean truly outstanding, customer service, good site, quick delivery, great products and low prices. Everything I could want in a retailer online or off. From the bottom of my heart, thank you!

FJAproducts carries a large selection of printer cartridges at a reasonable price!

I searched many sites and found you to have the best prices on ink jet cartridges. When the time comes, I will definitely check your site before I buy. Thank You

Thanks for the continued excellent service; I'll continue to come back as long as your customer service shines!

Excellent selection--offers refurbished cartridges for almost half of a new one. Offers money back guarantee, so I thought I'd give their refurbished items a try.

First experience with FJAproducts was a good one.

Thank you very much for stocking the cartridge for the Epson Stylus color 300 (cart. #S020138). You were the only one out of 13 sites I looked into that actually carried it!!!!!!!!

Great company. Never had any problem with them. Did have one bad cartridge but they immediately replaced it.

My order arrived in 3 days! Have used the ink jet cartridges and the printing is as good if not better than the original! The "special" that was offered was a terrific price. I will be ordering again!

I am thoroughly satisfied with my purchase..Quality is great..Prices are terrific. Delivery was even faster than expected. Will definetely be back. Highly recommend to anyone looking to save money and still get quality for the price.

Cool site - great selection and product info. Great prices!

I was very pleased with this company & their products. I have recommended them to several clubs and personal friends.

I received my cartridge several days before I expected to receive it!

I was very impressed with how quickly I received the products that I ordered. It was very convenient for me.

OVERALL I WAS ESTREMELY HAPPY WITH MY ORDER. IT WAS DELIVERED QUICKLY AND I AM VERY PLEASED WITH MY PURCHASE. I WROTE AN E-MAIL ABOUT THE SERVICE I RECEIVED AND RECEIVED A PROMPT REPLY. AGAIN I'LL SAY IT...I WON'T HESITATE TO RECOMEND YOUR COMPANY TO FRIENDS AND FAMILY. THANKS YOU FOR THE PLEASANT EXPERIENCE.....

I have never gotten printer ink so cheaply, quickly, and accurately as I did from FJAproducts.com. The service was so fast that I hadn't even started watching for the parcel yet, the ink performs flawlessly, as if it were a name brand costing at least twice as much, and the prices are unbelievable. Incomparable, I'd say.

GRRRRRRREAT Company.! I will be back and I will tell my family what a great service and product you provide

Last time I ordered I had a problem with my order. I called toll free and wow did I get action! It was a non-event and the merchandise arrived on time. But the staff was so very responsive and prompt on calling me back. I'll always go here first. Price was right, selection great.

FJA Products service was superb. The items I ordered came in ahead of time and were followed up by an email from FJA. Excellent service, support, and product.

Ease of product search & ordering, and reasonable pricing is exactly what I look for. I am on the go almost all the time. The "times" requires smart spending, and my time is extremely valuable to me. Thanks!!

What a great company! You guys set the standard in customer service!

fast, easy, reliable, cheap. What every e-commerce site should strive for

Very pleased with discount, free shipping tracking of shipment. Overall a good experience. Oh yeah good product too.

Many years ago I made a purchase, satisfactorily handled, from FJA. I have a magnetic "Memory Tickler" from them which was the cause of the current contact.

I found FJAProducts.com to be reliable, friendly and fast. I will return to the online merchant for all of my inkjet needs. They are a wonderful, customer-service based company. I will definitely refer all of my friends, family and co-workers. Their prices are unbelievably low, which is so convenient. The exceeded my expectations!!!