Call Center and Contact Center softwarefor your company

(from £25 per user/month)

CONTACT CENTER AND CALL CENTER SOFTWARE

Firmao is integrated with Simplicity and Otelafrica services. It is perfect solution for call centers and contact centers. That is an ideal solution for business interested in online CRM registering and management.

IMMEDIATE NUMBER RECOGNITION

Fast detailed customer data viewing in case of incoming call - it enables us to assess who is calling and which category of case it is. Fully integrated calling system gives an opportunity to see register of every call with its recording - you can listen to past calls of your workers and clients.

ONE CLICK CALL

Initiating call with chosen customer by one click on phone number saved in Firmao software - using your web browser. Clear calls history in high quality. Set up individual phone greetings (IVR) for incoming calls.

EASY AND CLEAR

Using notes directly after calls for sure we will do not forget about significant customer requests. By one click we can check history of conversations, emails and calls with every customer. Assign phone numbers to employees, clients, offices, group of workers.

VIRTUAL VoIP switchboard

Virtual VoIP switchboard is available immediately without spending money on hardware

Virtual sales department or contact center ready to work in few minutes

Free and fast transition of actual phone numbers

Wide range of easy to remember numbers from any country or area code

Highest quality of connection with Voice HD technology

Easy to setup internal tone dialling system IVR

Awaiting call queues and conference calls

Firmao by the numbers

Try Firmao CRM for free

By registering you accept Terms and Conditions of Firmao.
Pricing specification.
Registration does not result in any financial commitment and is totally free.
Firmao CRM can be implemented on your own company servers customized to your individual requests on your demand.