Terms & Conditions

Russian River Adventures Policies

Thank you for your interest in Russian River Adventures. As you plan your trip, we think it's important you know Russian River Adventures policies & procedures. We encourage you to read our cancellation policy. We want you to understand your rights and privileges as our guest. If you have questions regarding our policies, you can contact us during our business hours at (707) 433-5599.

From your initial reservation through the time of your departure, Russian River Adventures holds space for you & your group on that specific date. Our reservation is confirmed by receipt of payment, we consider you booked for that trip. At that time, we turn away other potential clients in order to reserve your space. This is why we must enforce our cancellation policy.

Reservation and Payment PolicyFull payment ( Visa or Mastercard ) is required at the time of reservation to secure your trip. If other arrangements have been made with our office that include established payment deadlines, & the deadlines are missed, Russian River Adventures reserves the right to cancel a reservation.

Individual Cancellation policyFor Monday - Friday reservations, full refunds are possible if cancellation is made before 5pm the day before the reservation date.

For weekend reservations, full refunds are possible if cancellation is made before 5pm on Thursday before the coming weekend.

We require cancellations be made by visiting the cancellation section of our reservation system. This site is mobile friendly & will give both you & Russian River Adventures confirmation of the cancellation(s).

Group cancellation policy The benefit of booking as a group is that you are eligible for quantity discounts, however you are also subject to a different cancellation policy. Any party receiving a group discount is subject to the following cancellation policy: Cancellations must be made 5 days prior to your departure, cancellations made less than 5 days prior will be subject to a 50% cancellation fee.

Bad weatherIn case of rain or bad weather, there will be no refunds. We will issue you a rain check for a later date of your choosing.

No showsIf you book a reservation & you or someone in your group do not show up & do not cancel, there will be no refund.