Overview

The Yatra SMART choice property comes with a promise of 8 assured amenities, money-back guarantee and priority helpline support. You also get free cancellation and standardized prices through the year.Hiland Inn is located at a distance of 22 km from Belur Math Shrine and 13 km from Kolkata Railway Station.

This hotel in Kolkata offers free Wi-Fi access to its guests.It comprises of 14 air-conditioned and spacious rooms spread across 3 floors. Rooms are well-equipped with amenities like makeup mirror, television, wardrobe and bottled drinking water.

It has an [an]attached bathroom with hot and cold running water and toiletries.This hotel in Kolkata has luggage storage and power backup generator facility. This property offers laundry and doctor on call, 24-hour front desk and room service.Hiland Inn is 20 km away from Netaji Subhash Chandra Bose International Airport and 15 km from Khudiram Bose Sarani Bus Stand.

Some of the tourist attractions are Victoria Memorial Hall (8 km) and Eden Gardens (12 km).

Very Good!

Overall Rating

"Hiland Inn"2.5

(based on 12 reviews)

Traveller Rating

Terrible5

Poor2

Average2

Very Good3

Excellent0

Not as expected

by Hemanthcbe
on July 23, 2018

Very bad location for family people very next to bar , rooms very very small . Bath towels were dirty and old . I booked through ibibo for executive room , the amenities given by them didn't match . Overall not happy.

good location but poor maintenance

by Anirban19812015
on August 18, 2017

I stayed this hotel 4-5 times in past 2 years, & overall the hotel is a good location, very near to EM Bypass & Ruby Hospital. But the hotel is not properly maintained as the rooms need many repair works. Lift is also required repair works. Service persons need to be more polite as per my experience. Sometimes I experienced bad smell from the fish in my diner.

Nice Low Budget hotel in Posh Area of Kolkata

by Sukumar D
on March 19, 2017

Stayed in this hotel during weekend in March this year. If you are looking for low cost budget hotel in Ballygunge Posh Area , this is good one. But Rooms are small , so 1 night stay is ok here. well connected place. Near by Hiland International is there but bit costly compared to Hiland Inn. Overall good experience. Recommended for budget travellers.

Bad service leading to overall very bad experience

by soumyadev s
on December 19, 2016

Hotel's only advantage is convenient location, i had booked a room through makemytrip, the room given to me on arrival was on the ground floor adjacent to the reception. With disturbance all the time, catching a good sleep was out of question. Room itself was very small with a pillar right in the middle. Bathroom was okayish. The person at reception was bad mannered and not at all cooperative. Breakfast offered was in a congested place, with rocky tables and chairs, an no one was bothered to look into it. while checking out the reception fellow lied that their card machines are not working and that i have to pay cash. There was no mention of it at the time of check in. On repeatedly insisting that i have an important meeting to catch up, they sent an errand boy along with me to hunt for ATM's with cash(demonetisation effect). After finding none and threatening of complaining to police, the shady hotel, took out the machine hidden from plain sight. Attempts were then made to fool, by pulling out the telephone wire and not swiping card properly and trying to blame it on the machine. After much commotion and me taking the machine into hands and swiping the card, payment was made. To give a bill, again it was told printer is out of ink. Overall it was a very bad experience. Shady hotels given a renovation but attitude stays the same..fleece customer to make a quick buck

Great location but Poor Management

by Rajeebg
on October 12, 2016

Poor management n mistrust between staff makes this hotel poor in over all service. Stayed for 3-4 days, rooms not fit for 3+ 1 familiies. OK for bachelors. Inner staff distrust also is a cause of concern here as they do not talk well for their own peers. Manager Tanmay is a nice guy but his folks are not upto mark. All that he promised were never kept in line to our expectations.

Cancellation/prepayment

The primary guest must be at least 18 years of age to check into this hotel.

As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.

Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.

All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.

In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.