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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

For others who need to know, when I tried to uninstall the ZA Security Suite it gave me the option of either uninstalling it OR moving to ZA basic (free) and retain my settings. Selecting that second option made it uninstall certain elements and apparently move to ZA free.

Except no ZA icon appeared in the task bar! Maybe because I have XP's firewall on? Don't know.

<BLOCKQUOTE><HR>malkajef wrote:
Thank you for your hand holding. I appreciate it.
<HR></BLOCKQUOTE>You're welcome!
<BLOCKQUOTE><HR>malkajef wrote:
Finally it did but not cleanly as it left its name entry in XP's Add/Remove panel. Pretty ugly.
<HR></BLOCKQUOTE>Not normal, never seen this before... at this point you should have:1. Run the ZA removal tool:http://download.zonealarm.com/bin/fr...cpes_clean.exe2. Run ccleanerand clean the system, registry and remove the ZA entry in XP add/remove (ccleaner --&gt; tools --&gt; Uninstall --&gt; Delete entry)3. Only now installing back ZAfree

<BLOCKQUOTE><HR>malkajef wrote:
(after disabling XP's firewall).
<HR></BLOCKQUOTE>There should be no need of turning off XP firewall, ZA should turn it off automatically. XP firewall should be OFF if ZA is installed.
<BLOCKQUOTE><HR>malkajef wrote:
Incidentally, where are the settings kept? I have backups that could be helpful.
<HR></BLOCKQUOTE>ZA settings are stored here: C:\Windows\Internet LogsBut you can't use the xml backup file. ZAfree cannot restore nor backup the settings.Cheers,Fax