During last week’s Amazon AWS Summit, senior technology evangelist Simone Brunozzi gave attendees a history lesson by discussing how the Italian Abbey of Monte Cassino helps to illustrate the need for the five best practices on cloud backup.

In this podcast, SearchCRM News Director Mark Brunelli talks to Jack Vaughan about his recent trip to the SugarCon Conference, in particular how organizations can launch a successful social CRM initiative.

According to a recent report released by Gartner, cloud-based security systems will account for 10% of all enterprise IT security product market by 2015. The rise was driven by several factors including lack of in-house IT security staff, the need to reduce costs and compliance regulations.

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