Punta Cana Hotels

As other reviewers said, everything was great, except the food which was just ok. Everything was beautifully presented but just really was off on taste. For example, the pasta sauce tasted like it was from a jar. Things I really enjoyed: eggs (omelet man in front of main restaurant is spectacular), Bread, fruit, cheese, salad bars. I wish they would cook less things and really improve the quality. Avoid the beef--very, very tough and no flavor. They should really focus-instead of having 5 different kinds of fish, have 1 outstanding one. Juan, one of the restaurant floor managers went out of his way for us on many occasions. The other thing, I hope they pay this staff a lot cause they work their butts off for long hours.

"Overall pretty good for the price"
Reviewed by a Hotels.com guest on
Jan 13, 2015

“

Bahia Principe Esmeralda was a pleasant stay where the people are very helpful and attentive. They work very hard to keep the rooms looking clean and comfortable. Any issue they look to address it immediately. The grounds were great and they took great care in up-keeping the trees, the pool area, the brick walkways and the rooms. Drinks came immediately whenever ordered and were delicious. The only minor complaint was the food. It was quite good at times, but some meals left something to be desired. It's hard to please everyone when people are coming from all around the world and you have to please so many tastes, but I'm referring to my palate. It was good food, don't get me wrong, but it doesn't blow your socks off, even the specialty restaurants. The gym was something our group took part in because we were eating so much and that left something to be desired as well as far as equipment available and the gym space. It needs a few new machines and ones that work well.

Santo Domingo Hotels

"Lots of positives and negatives....."
Reviewed by a Hotels.com guest on
Jan 24, 2015

“

Loved the food and the servers in the dining area were very helpful and polite, the meals were well done, especially for dinner. The majority of the front desk staff too took a while to assist us, especially the person that was there when we checked in. Many of the staff didn't speak English and there was only one person at the front desk checking people in. Many of the staff did not understand English very well and none of the bellman understood us.
we were two people in a room and had only 2 towels, we had to keep going back to the front desk for someone to bring us towels. The first day we slepto ok, but the following days were a bit uncomfortable because the beds were much too firm and the pillows were very lumpy and uncomfortable.
There was absolutely no hot water for the entire 4 days we stayed and eachieve time we would asked the front desk why, they just say someone will be up to fix it. The servers at the bar were nice but none of them spoke English and we did our best to speak Spanish .
I would only return because the meals were very good and I give % 200 job well done to the Michael Jackson Tribute Performers! !! What an extremely fantastic performance, it took my breath away. I had to take pics with the performers, great job!!!!

Puerto Plata Hotels

one of the most beautiful properties I have ever stayed at. quiet, perfect for kids and right on the beach. service from the management was good but be prepared to negotiate payment terms for whatever you want to do. I suggest shopping ahead of time or even bringing your own food from the US as the quality of food is not very good in the area. Pool was amazing but no gym. I would absolutely stay again.
thanks to Israel and the entire staff there including Francisco who was always a breath of fresh air in the morning heading off to the beach.

I spent 7 days from Feb. 17-22, 2015 at Barceló Puerto Plata. Even though the hotel is old, they keep in good condition. TV's are analog, the safe is not free ($17)/week. If you want to stay at the hotel, amenities are very poor, so it's better to get tours to nearby sites and Samana. You can rent a car but beware of the motorcycles called "motoconchos" because they ride careless without any restrictions.

Boca Chica Hotels

"Lots of positives and negatives....."
Reviewed by a Hotels.com guest on
Jan 24, 2015

“

Loved the food and the servers in the dining area were very helpful and polite, the meals were well done, especially for dinner. The majority of the front desk staff too took a while to assist us, especially the person that was there when we checked in. Many of the staff didn't speak English and there was only one person at the front desk checking people in. Many of the staff did not understand English very well and none of the bellman understood us.
we were two people in a room and had only 2 towels, we had to keep going back to the front desk for someone to bring us towels. The first day we slepto ok, but the following days were a bit uncomfortable because the beds were much too firm and the pillows were very lumpy and uncomfortable.
There was absolutely no hot water for the entire 4 days we stayed and eachieve time we would asked the front desk why, they just say someone will be up to fix it. The servers at the bar were nice but none of them spoke English and we did our best to speak Spanish .
I would only return because the meals were very good and I give % 200 job well done to the Michael Jackson Tribute Performers! !! What an extremely fantastic performance, it took my breath away. I had to take pics with the performers, great job!!!!

It was a third time for me and the first for my gf... The entertainment was great and the cust serv staff was excellent especially Elaine and another co-worker I can't remember at this moment... Thanks for everything
Steven & Leslie from PR