New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

Re: My Curve 8520 is stone dead.

Thank you for your welcome and for the response. I have read a lot in this thread and saw th "kick start" response here ome days ago. Tried it but the result was the same as I described - i.e. the phone is dead. Have tested the battery in my wife's device and it is in perfect condition. Have used my wife's battery in this device as well.

Re: My Curve 8520 is stone dead.

Oh...sorry about that...since you didn't say what you'd already tried, I had no way to know that. Apologies for providing redundant advice.

Given your result, there is something major wrong with your BB. From your description and test results, I can only deduce that it's a hardware problem, for which no amount of internet-distance nor software/OS "fixes" can be of use.

Hence, I recommend you seek out support from a local (to you) shop with a qualified BB hardware technician to provide you with a proper diagnosis and estimate. If you remain under warranty, then you could seek evaluation under those terms.

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.