International Shipping Policy

We have made the decision to stop shipping internationally. We try our best to deliver great service, but we have found it too difficult to live up to our standards on international orders. Too often, our customers have dealt with late or lost deliveries, customs issues, or other logistical problems.

We would like to thank our loyal international customers for their business. If you would like to continue receiving our products internationally, here are a few options:

Ship on your own FedEx account. All transportation costs, customs duties, and taxes will be billed to your account. If you don't have one already, create a FedEx account.

Use a freight forwarder. Freight forwarding services can assist in making all the necessary arrangements for shipping items internationally, including providing you with a U.S.-based forwarding address (e.g. International Checkout).

For international shipments, the customer assumes responsibility for all costs and risks associated with the delivery of their items, i.e. the Incoterms used for international orders will be EXWORKS. Please contact our support team for more information.

Customers can always reach us by calling (800) 709-1345 or emailing support@sewelldirect.com.

Shipping Options

90 day guarantee

We want you to love your new product. If not, send it back for any reason within 90 days

1 year warranty

We stand behind our stuff. If your product fails, we'll replace or refund it for a full year

Overview

Patty is a promising ballerina and painter who has a taste for the finer things in life; like tea parties, tutus, good manners, and the arts. She is currently training to be the first hippo dancing the lead in Swan Lake. When she isn’t perfecting her pointe, you will find her creating beautiful works of art.

Frequently Asked Questions

Sizing

How do I know what size to get?

We have a sizing chart to print so you will know exactly how to size your child's feet. The sizing chart also includes instructions and tips on getting the right size for your child. Click here to download the sizing paper.

What do I do if I get the wrong size?

Don’t worry, since we are an online store we know what it’s like getting the wrong shoe size online. We offer one free return label for the shoes that you are want to exchange for a larger or smaller size. (Remember: growing children will often outgrow their current size within 2-4 months)

ikiki Shoes

What makes ikiki special?

We wanted to make a shoe that promoted good walking habits and were fun for the kids. Squeaky shoes aren’t new, but we knew there was a lot of work to be done. We designed a now patent pending squeaker that is able to turn on and off. This ensures that those squeakers are cute but never annoying.
The squeakers are there for you when you’re at the store so you can easily hear your child wherever they go. They can also be turned off when you go to a library or when you are at home. Whether you need a regular sneaker or a squeaker, Ikiki is meant to be there when you need it.

How does the squeaker work?

General

What should I be looking for in a toddler's shoe?

It's important to know that most kid's shoes are just shrunken down adult shoes. This makes them unflexible, uncomfortable, and ultimately distorts the way your child should be walking. ikiki shoes are flexible to move with your child's foot, it is roomy and allows their feet to breathe, and the squeaker rewards healthy walking. The squeaker promotes healthy heel-to-toe walk and increases your child's confidence in their walking ability.

Can I wash my ikiki shoes?

ikiki shoes cannot be machine washed. The squeaker will stop working if it gets submerged in water.
To Surface Wash Your ikiki's:

Remove excess dirt from the shoe with a dry cloth

Mix a small amount of laundry detergent with warm water

Dampen a soft cloth or sponge with soapy water and clean off any dirty areas

Use a separate cloth or sponge with clean warm water to rinse off the soapy water from the shoe

Let the shoe air dry before your next squeaky adventure

What if my squeaker isn't working?

The squeakers may first need to be pumped to get air circulating in the squeaker. If it isn’t working, try pressing them by hand about 10 times and you should be able to get the squeak working.

Check to see if the squeaker switched is switched on.

If you still have troubles getting the shoe to squeak, give us a call and we will be happy to give you a hand!

Specifications

Mfg. Part Number

SW-32869-04

Brand

ikiki

Features

Adjustable squeaker that turns on and off with the flip of a switch

Soft, breathable materials for a roomy, comfortable fit

Our own version of the high top that gives support without hugging the ankle or causing discomfort

Most helpful reviews

mother

Pros: great quality. comfortable shoes, super cute. daughter loves the squeeks. parents love that squeeks can be turned off when needed.

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Great shoes!

Karen - 10/22/2015 9:43:52 PM

5 found this review helpful

Pros: Easy to put on and take off, they fit great. People always comment on them. My daughter I old enough to know how to turn the squeaker back on so sometimes I have to tape over the switch. She gets mad whenever I try to put any other shoe on her!

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