Write to your letting agent

Write to your letting agent and ask them to return your fees

Write again if they refuse

Step 2

Write to your letting agent a second time

If they don't return the fee after the first letter you should write again. This time the letter quotes the law in detail and lets the letting agent know that you'll go to court if you don't get your fees back

Attend court if needed

It may not actually come to attending court

Legislation explicitly prohibits charging a tenant for drawing up a lease or requiring a ‘premium’ for the granting or renewal of an assured or short assured tenancy. See section 82 of the Rent (Scotland) Act 1984 – applied to assured tenancies by section 27 of the Housing (Scotland) Act 1988. Section 90 of the 1984 Act defines a ‘premium’ as ‘any fine, sum or pecuniary consideration, other than the rent, and includes any service or administration fee or charge’.

Margaret Burgess, the Minister for Housing and Welfare stated in the Scottish Parliament that: “Any person who requires payment of such a premium, and any person who receives the premium, is guilty of an offence under section 82 of the Rent (Scotland) Act 1984 (as amended by section 32 of the Private Rented Housing (Scotland) Act 2011)”.