In the August 18th, 2017 update to Office 365, Microsoft broke your scrollbar. Not even an apology. There are two options. Revert to an earlier version by following these steps or Wait for Microsoft to fix it with the next…

In the Main Switchboard, Click Add-Ins, Utilities and Repair HWDATA. You can try to repair the data when the calendar is running slowly. When Handyworks won’t open and you keep getting the message: “Point me to the location of your…

Finalized the interface in the duplicate patient merge module. No longer is it possible to do it wrong! – Thanks Eve The “Authorized Through” report was asking for unneeded financial parameters (fixed) – Thanks Stu. The automatic quit after 3…

Over the years, we have seen how offices have created multiple patient accounts when in actuality, the offices should have created multiple cases (for that one patient) since it was the same person each time. We have created a new…

This is a very interesting addition. It includes 3 reports, allows you to control the ranges that you want to consider, and choose between active, inactive or both. It’s found on the bottom right of patient data. ENJOY! As of…

I’ve often wondered what my average patient visit count was. Standard deviation as well. We had something that did this in the original HW-DOS system from the early 80’s but nothing in the ms access version. Sad. Well, it coming soon…

We fixed an error in calculating the “contractual obligation” aka “write off” that occurred in certain “edge” cases with some insurance payments. This happens when there were multiple write-offs without any corresponding payments. This is a rare problem, as we…

When patients haven’t been in for a really long time, it makes little sense to keep them in the system. While each state has different retention lengths, in NY, we must keep records for 7 years. So, at the beginning…

Many years ago, we revised the unpaid bills report to breakdown bills by how old they were. So bills older than 3 months old were printed in a different section than bills 1 and 2 months old. Recently, a user…