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Nothing Outstanding, Poor service trying to make reservation and being set up on their Honors program. Once I arrived staff was nice. The breakfast was above board. Rooms were clean, beds were good, and it was quite. Plenty of other Hotels in area and new ones being built. Will try them next time.

Stayed October 2013, travelled with family

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yukon59, Director of Sales at Embassy Suites by Hilton Oklahoma City Will Rogers Airport, responded to this review,
21 October 2013

We appreciate you taking time to write a review on your recent stay with us. I am sad to hear you didn't have a great experience making your hotel reservation. You didn't say whether it was through the 1 800 number or you called the hotel direct. It is very simple to create a new account for Hilton HHonors. Normally the reservationist would ask if you are a member, and if you are not...they will offer to set you up. It does sound like once you got here you enjoyed your stay. We have an incredible staff, you won't find another breakfast like ours that isn't only delicious, but FREE! We also offer a two hour complimentary evening reception as well. Hope to see you again! Best regards, Debi Neumann, Director of Sales

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I travel frequently for business, and I tend to be very picky about my lodgings. I was REALLY happy I chose this hotel. The staff was EXTREMELY friendly, both at the desk, and in the restaurant. Leon in the restaurant was really nice, made sure I had everything I needed when I visited the restaurant, and all of the girls at the front desk were quick to pounce on the problem I had when the heat in my room went out. Aside from that, the hotel was BEAUTIFUL, and the rooms were REALLY nice! I was quite comfortable! Oh, and the breakfast was AWESOME!! I only had a couple of issues. The wireless in the hotel, especially on the higher floors was VERY spotty at BEST, and unfortunately, this hotel doesn't offer wired access. I'm hoping they either correct that, or hire another networking form to fix the wireless coverage. The other issue was about the card for the Happy Hour. Might want to let guests know that it's NOT good inside the restaurant when you give them the card. Quite the shocker! All in all, I will definitely stay here again when I come back to OKC!

Stayed October 2013, travelled on business

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yukon59, Director of Sales at Embassy Suites by Hilton Oklahoma City Will Rogers Airport, responded to this review,
21 October 2013

Thank you for the great review on our hotel. I have to agree...we have an amazing staff. They love to show off their Oklahoma hospitality! Leon is one of our amazing staff. He makes it his personal mission to go out of his way to please every guest that walks in the door. I will pass on the information about the wireless not working real well on the upper levels. You mentioned you couldn't use your card in the restaurant for the happy hour. Due to Oklahoma liquor laws...we have to have a designated area (aside from any other area we serve liquor) to serve beverages for the complimentary evening reception. Fortunately that area is right next to the restaurant. Though you can't order the complimentary drinks in the restaurant or take the drinks into the restaurant; you can order and have food served from the restaurant in the designated area for the complimentary beverages. We hope to see you again real soon! I'll tell Leon to be expecting you! We appreciate your business. Debi Neumann, Director of Sales

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I have difficulty with steps and stairs. I wasn't the only one who had a problem. To use the ramp, we had to walk a farther distance to get to it. I have stayed in hotels that were more compatible to the handicapped.

Stayed October 2013, travelled with friends

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yukon59, Director of Sales at Embassy Suites by Hilton Oklahoma City Will Rogers Airport, responded to this review,
21 October 2013

Thank you for your review on your recent stay with us. I'm sorry to hear you didn't feel our hotel was very compatible for your needs. Our hotel was built back in 1982. It wasn't until later we added ramps. I'm a little confused with what ramp you are referring to. The ramp is right off the lobby/front desk next to the stairs. Hopefully the next time you come to Oklahoma City, you'll stay with us again. I would suggest requesting a suite on the first floor. Feel free to call me direct to make your reservation and I will preassign a suite for you. Best regards, Debi Neumann, Director of Sales

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Staff was very pleasant and helpful. Beds were great. Internet was free. Did not participate in the Happy Hour but a lot of people did and seemed to be happy. :) Very clean. Excellent Chinese buffet across a dangerous intersection.

Stayed September 2013, travelled with family

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yukon59, Director of Sales at Embassy Suites by Hilton Oklahoma City Will Rogers Airport, responded to this review,
10 October 2013

We appreciate the nice review on your recent stay with us. It is always refreshing to hear great comments about the hotel and our amazing staff. Sorry to hear you didn't get to participate in our complimentary evening reception. Besides the complimentary beverages...we offer delicious snacks as well! I guess it is a great excuse to come back and stay with us again! The evening reception is 5:30 pm until 7:30 pm cst 7 nights a week! The Chinese Buffet across the street is delicious. We have quite a few really good restaurants within several blocks of us. Next time you ought to try Charlestons. I agree Meridian/SW 15th is a dangerous intersection. I play if safe and drive over there. See you again soon! Debi Neumann, Director of Sales

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This is a great hotel right near the airport. You can wake up to a made to order breakfast where the staff on hand is exceptional. Then later in the afternoon, enjoy a cocktail during the manager reception. I will continue to stay here during my visits to Oklahoma.

Stayed October 2013, travelled on business

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yukon59, Director of Sales at Embassy Suites by Hilton Oklahoma City Will Rogers Airport, responded to this review,
10 October 2013

Thank you for the nice review on your recent stay at our hotel. You mentioned our hotel being near the airport. Yes we are less than four miles direct north of Will Rogers World Airport. We do offer courtesy transportation to/from the hotel for our overnight guests. Don't you love our complimentary breakfast and evening reception? They along with our two room suite is what Embassy Suites is all about! I love to hear you will continue to stay with us on your future visits to Oklahoma City. Stop by and say hello next time you are here. Best regards, Debi Neumann, Director of Sales

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Very nice, modern and clean. Super friendly staff. Happy hour was great, my kid loved all the free popcorn! Hot tub was out of order, but so that would be the only disappointment of the trip! We are sold on Embassy.

Room Tip: WE had a room on the top floor and didn't get too much noise at all. We requested a quiet room a...

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Stayed September 2013, travelled with family

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yukon59, Director of Sales at Embassy Suites by Hilton Oklahoma City Will Rogers Airport, responded to this review,
4 October 2013

Thank you for the wonderful review on your recent stay with us. It means alot to hear you are 'sold' on the Embassy Suites brand. There truly isn't another hotel chain like us! Maybe that is why so many of us have been here for so long. There's no place we'd rather be! Our complimentary breakfast and evening reception can't be beat! I'm glad to hear your child loved the popcorn! Did they try one of our famous omelets for breakfast? Sorry to hear the hot tub was not working. It is up and running now! Come back and see us! With warm regards, Debi Neumann, Director of Sales

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We stayed here on our cross country trip. It was a very pleasant stop, and we slept very well. Embassy Suites always has yummy breakfast!

The rooms are spacious and well decorated. The lobby is very attractive and expansive.

They were also very accommodating to our dog.

Stayed October 2013

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yukon59, Director of Sales at Embassy Suites by Hilton Oklahoma City Will Rogers Airport, responded to this review,
4 October 2013

Thank you for choosing to stay at Embassy Suites while traveling through Oklahoma City on your cross country trip. How fun! I'm glad to hear you slept well and enjoyed our delicious breakfast! I'm also happy to hear you liked ours suites and the lobby. We went through a major renovation last year. Our theme is 'urban ranch'. Doesn't it just say 'Welcome to Oklahoma' when you walk in? We love our four legged guests as much as our two legged guests. In fact...we encourage guests to bring their pet by the sales office for a snack! Safe travels on your cross country trip. Sincerely, Debi Neumann, Director of Sales

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Embassy Suites by Hilton Oklahoma City Will Rogers Airport hotel is the perfect choice when visiting Oklahoma City. Conveniently located less minutes from Will Rogers Airport, our hotel is only six miles from downtown and the premier events and attractions in Oklahoma City area. The location offers easy access to major corporate destinations; AAR, AT&T, Atlantic Aviation, Boeing, Cameron, ClimateMaster, Dell, the FAA, plus Pratt and Whitney, Seagate, Smith and Nephew, as well as, Tinker Air Force Base. Guests will also find a variety of entertainment venues within a 10 mile radius of the hotel; Bricktown Canal the Downtown Entertainment District, Boathouse District with White Water Rafting, Six Flag's White Water Bay, Myriad Botanical Gardens and Crystal Bridge Tropical Conservatory, Oklahoma Art Museum, Oklahoma City Arena (home of the NBA Team OKC THUNDER), Oklahoma River Cruises, State Fair Park, Stockyards and so much more. The fantastic amenities offer are just one of the many reasons why guests choose Embassy Suites when visiting Oklahoma City. Take advantage of our two-room suites; each suite offering a spacious living area for visiting, sofabed and a separate bedroom for privacy. And, with these added comforts, you’ll forget you are away from home; two Flat Screen televisions, in both the living area and bedroom, Refrigerator, Microwave, Coffee Maker, Free Wifi, along with free hard-wired internet access. In addition to the cozy amenities offered in our suites, we have luxuries to help you make the most out of every day of your stay with us. We offer a complimentary cooked-to-order breakfast every morning to help our guests start their days healthfully. After a long day, unwind with a dip in our indoor heated swimming pool or relax in our whirlpool and/or sauna. You can also de-stress by enjoying our hotel fitness room featuring PreCor Equipment. As you settle into your evening, join us for our nightly manager’s reception. Our in-house restaurant, The Landing Bar and Grill, offers everything from fresh salads and sandwiches to succulent steaks. More interested in dining out? There are over 40 restaurants within a one mile radius of the hotel, many within easy walking distance. Enjoy the upscale shopping at the Rodeo Drive of OKC at the Outlet Shoppes, offering free shuttle to and from the mall. With so many great features, the Embassy Suites – Oklahoma City is sure to make you feel right at home....more less

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