Ideahost Hosting Reviews

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Key features

FREE Domain NameFREE Email Address

FREE Website Builder

Unlimited Domains24/7 Phone & EmailFREE Email Address

Great reasons to choose Ideahost

Want2Host users rate Ideahost 3.0 out of 5 – Good.

IdeaHost is a budget web hosting company that was founded in 2006. IdeaHost was originally called GingerGoon and later called ShallowHosts. The company started as a home project that quickly gained attention online. Features and services have grown with the company’s popularity. IdeaHost is currently owned by Endurance International Group, Inc.

Ideahost is a US-based web hosting company specializing in low-cost and unlimited shared hosting.

Building Your Site

Ideahost Backups and Uptime Guarantee

Ideahost runs weekly backups, which are stored until the next weekly backup. However, the backup service is not a part of their guaranteed service, and they are not responsible for lost or corrupted data. Additionally, any sites that exceed 20 gigabytes in size are left out of weekly backups; if your site exceeds this size limit, only your databases will be included. As with any hosting plan, it’s a good idea not to rely on them for backups, but to instead set up your own backups to a separate location.

Ideahost offers a 99.9% uptime guarantee. If they fail to meet this guarantee, you may be eligible for a one-month account credit. In the event that you believe this guarantee was not met, you simply need to submit a support request, and ideahost will review the server performance for the month and determine whether or not a credit is due.

Ideahost Support and Customer Service

Support is available 24 hours a day, 7 days a week, via phone, online chat, or email. All calls are answered within 2 minutes. For the do it yourselfers out there, they also offer an online help center and step-by-step tutorials for most common tasks.

Transfer service is available within the first 30 days of sign-up, though this is considered a courtesy and not a guaranteed service. Transfer services are available after 30 days as well, but you will incur an additional charge.