Lifecycle Management Services

Provision and device deployment

We provide a range of technical services from pre-staging, deliver to desk, install to desk, onsite technical setup and training 1:1 student handout.

Deployment Services & Infrastructure

Pre-staging

We provide different levels of pre-staging of devices, including asset tagging, screen protectors, case fitting, MDM enrolment, full device setup as well as providing property passes and student allocation of devices with then delivering, rollout and training on-site.

On-site deployment

Deployment services covering a whole range of solutions from infrastructure and server deployments through to device management and roll-outs. We always provide a scoping call to build a scope of work prior to coming to site in order to maximise onsite time. Our engineers handhold you throughout the deployment providing you technical training throughout the deployment. All technical installs come with a complimentary 30-day telephone and remote support consultancy.

Mobile Device Management

We use different MDM providers according to your needs. Lightspeed and Zuludesk MDM are our entry-level MDM providers for primary schools and simple to use for teaching staff. For secondaries who are looking for complete cross-platform management integrating macOS and iOS, we can use Filewave or Jamf MDM.

Wi-Fi Networking

We recommend Rukus wireless for secondaries due to the robustness as well as being a tried and tested solution. Primary education is a mix between Rukus (new school bundles), Cisco Meraki and Netgear due to mainly pricing of the equipment and number of devices on a network is far fewer.

Others

We provide all aspects of infrastructure services from Server's, Networking, Cabling where we project manage the whole install. We work in partnership with BT to offer managed internet feeds which utilise Lightspeed web-filtering.

Buyback and Refresh Services

Trade-in and Recycling

We enable you to get value back on your legacy Apple devices and seamlessly deploy a new and improved Apple solution. The process:- Initial valuation: we gather information regarding your existing IT- Collection: we collect your IT (free of charge)- Assessment: any existing data is wiped and devices are assessed- Payment: you receive your money back

Device transition and data migration

We offer update services which include going to site, replacing existing equipment with new and migrating any existing data held locally or guiding you through iCloud restores onto new devices.