Personal Service: You will always reach Kathy or Jack when you call. If we are temporarily unavailable, you will get a call back from one of us ASAP. Our clients are our top priority. We personally handle your transaction from beginning to end (no assistants, team members, transaction coordinators, etc.). We value our personal commitment to you and your sense of urgency.

Customized Service: Your home sale or purchase requires special treatment. We listen to your "needs and wants" and then design a home search or marketing plan to sell your home that best fits your needs, not ours.

Business Philosophy: We will show you homes that best meet your criteria. If we are selling your home, we use signage to direct prospects to (or to market) your home; not to advertise us. We believe in total communication with everyone involved in the transaction (other agents, escrow, title and lenders). We believe in a true team concept (with our clients) where the ultimate goal is that everyone ends up a winner. We keep up with local market trends and the current laws to best serve our clients; to get them the best price and keep them out of "harms-way". We want to build long-term relationships with our clients. We never pressure them to make a decision and above all, we treat everyone honestly, fairly and patiently; the way we like to be treated. You have our assurance that you will receive exceptional service beyond your expectations.