Hi @KimHensle
It is still currently the case whereby you are only able to link workspaces if you are a Participant in both to be linked. This is definitely an ongoing conversation we are having here about how we could look at improving that aspect of workspaces. In regards to Source Funder, you are correct as this is a function that allows a financial institution (or its representative, ie Panel Member) to be invited in to a workspace to provide funds. However this function does not influence linked settlements. For more details on this please visit; https://community.pexa.com.au/t5/Help-Centre/Source-funder-role-Help-Centre/ba-p/4284 Currently either you representing the purchaser will need to be invited in to the sale workspace, or vice versa for the firm representing the same client as Vendor to be invited in to your workspace, to be able to link the two matters. Should you have more queries on this, please feel free to reach our Support centre on 1300 084 515.
Regards,
Isaac
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Hi @JodieS
When creating a financial link you are directing funds from the preceding workspace (via destinations) to the sources of the trailing workspace. In this regard the source of funds is the preceding workspace and not your trust account.
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Hi @JodieS,
Good question to ask, PEXA Exchange does provide the ability to link workspaces through lodgement.
However the ability to simultaneously link the lodgements must be in the role of either Incoming Mortgagee or Mortgagee on Title (thereby dependent on there being the same party involved in said roles). Also, workspaces in a chain can only be linked by either ‘financial’ or ‘lodgement’, currently you can not do both.
If you do have multiple workspaces that require linking, but there is no Incoming Mortgagee or Mortgagee on Title, you may want to consider to financial link them using a nominal amount.
For detailed information on Linked Lodgement, please see the following link;
https://community.pexa.com.au/t5/Help-Centre/How-to-do-a-Simultaneous-Linked-Lodgement/ba-p/72
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Hi @CourtneyFitzgerald
The "Settlement Held" status is as a result of when a line item in the Sources screen was unable to be sourced (ie unable to be debited and held by the associated financial institutions exchange settlement account). At this point the line item creator is notified and all other participants of a workspace will see the orange status indicator.
Should this occur in any workspace you are involved with, please contact and inform the PEXA Member Support line on 1300 084 515.
Regards,
Isaac
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Hi @kels_z
A mortgage can be placed on a QLD title as long as there is no duplicate certificate of title issued. If a paper duplicate certificate is however issued, the Land Title must be surrendered to the QLD Land Registry before an electronic transaction may be lodged.
Regards,
Isaac
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Hi @SharonNortham
Another common field to check is if any current/future correspondence address is set to a PO Box, a physical address is required instead.
If after this you are still facing an issue, the Member Support line of 1300 084 515 can assist directly with the workspace.
Regards,
Isaac
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Hi @Settlement (Connie),
For an instance like this I would recommend you call through to our Member Support line on 1300 084 515 as it seems there is some information that may be missing in your transfer document. In Member Support we can assist by looking at the transfer document along with you to help identify where the discrepancy could be.
Regards,
Isaac
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Hi @DZTS,
Thank you for taking the time to provide feedback. PEXA are committed to working with the banks to ensure smooth transactions for all parties. Some of the initiatives we are currently working on include providing banks with their Transfer Guideline Adherence to identify areas of improvement in their work flow processes, running campaigns to increase Guideline Adherence for key metrics and technological developments through automation for payout figures and acceptance of invites.
More information regarding bank updates and initiatives can be found here: https://community.pexa.com.au/t5/Bank-Blog/bg-p/BankBlog
I hope this sheds some light on what we’re doing with the banks to improve your e-Conveyancing experience. Should you have any feedback for us on active workspaces, the Medallia Feedback tool is available on PEXA Exchange.
Thanks
Isaac
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Hello Community! Today PEXA launched its fourth Hack Day with its theme of Connecting to Members! This is an opportunity to experiment on how we can get closer to members, better serve you and create actionable and ambitious ideas that exceed PEXA expectations. It's also a chance for PEXA people to work on something outside of our normal activities. We see this as a celebration of how we can push some boundaries, and accordingly decorate the PEXAplex with this in mind, as you can see below. Photo 1 of behind the scenes of the market place set up Photo 2 of behind the scenes market place set up Stay tuned as I post up more photos. Over and out
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