Digital Transformationhttps://content.pivotal.io/digital-transformation
Staying relevant and competitive in today’s world is an outcome of investment in becoming a software-driven business.en-USJul 18 - Cut the Digital Transformation Fluff: Creating Metrics That Matter Webinar
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<p>&nbsp;</p>
https://content.pivotal.io/digital-transformation/jul-18-cut-the-digital-transformation-fluff-creating-metrics-that-matter-webinar
526223830Fri, 24 May 2019 16:38:33 -0400Amy WelchHome-buying is a tall order for digital transformation, but Zillow is trying
<p><em>This post originally appeared as part of the&nbsp;May 16 Intersect newsletter.&nbsp;<a href="https://pivotal.io/intersect/archive/may-16">Click here to view the whole issue</a>, and sign up below&nbsp;to get it delivered to your inbox every week.</em></p>
<p>For most of us, there are few experiences more tedious than buying a home. We have to deal with loan applications. And gathering documents. And real estate agents. And offers. And insurance. And the title company. Not to mention the process of selling our current home. We spend more time on the process of purchasing a home than we do on actually examining the place on which we&#39;re about to drop a serious amount of money.</p>
<p>And that&#39;s just in the United States. Internationally,&nbsp;<a href="https://www.washingtonpost.com/realestate/how-to-make-the-journey-of-purchasing-property-in-a-foreign-country/2018/05/22/35007b24-497f-11e8-8b5a-3b1697adcc2a_story.html" target="_blank">the process can be even more complex</a>.</p>
<p>Which is why it&#39;s exciting to see companies like Zillow and Redfin try to streamline the process by letting homebuyers do more of it online and through a single party. While Redfin is adding a &quot;Buy&quot; button to its listings to simplify the offer process, Zillow is looking at owning basically the process from home loan to moving:</p>
<ul>
<li><a href="https://www.geekwire.com/2019/zillow-ceo-rich-barton-wants-build-microsoft-office-real-estate-adding-title-escrow-possibly-moving-services/" target="_blank">Zillow CEO Rich Barton wants to build &#39;Microsoft Office for real estate&#39; by adding title, escrow and possibly moving services</a>&nbsp;(GeekWire)_</li>
<li><a href="https://www.nytimes.com/2019/05/08/business/redfin-online-real-estate.html" target="_blank">Redfin aims to bring e-commerce to home buying</a>&nbsp;(The New York Times)</li>
</ul>
<p>Combined with upstart companies such as&nbsp;<a href="https://www.opendoor.com/" target="_blank">OpenDoor</a>&nbsp;focused on automating home sales, U.S. buyers might be heading toward a future where they don&#39;t need to marry the promise of a new abode with the dread of all that work. There&#39;s something very appealing about the home-ownership version of buy-online, pickup-in-store, even if it can never truly be that smooth of a process.</p>
<p>Actually pulling this off will be a tall order-especially for Zillow, it would seem-but perhaps there are lessons to be learned from the world of banking and financial services, in general. There, non-banking companies such as&nbsp;<a href="https://www.t-mobile.com/news/t-mobile-money" target="_blank">T-Mobile</a>&nbsp;and&nbsp;<a href="https://www.apple.com/apple-card/" target="_blank">Apple</a>&nbsp;are using their digital chops to simplify the process of opening and managing accounts and credit cards, while also making the user experience more user-friendly across the board (in terms of interface as well as financial terms). In China, payments and lending are opening up to such a degree that&nbsp;<a href="https://www.economist.com/special-report/2019/05/02/young-people-and-their-phones-are-shaking-up-banking" target="_blank">small business owners are able to get loans in minutes</a>&nbsp;using only their phones.</p>
<p>Just because a transaction involves money and risk, that doesn&#39;t mean it has to be painful. Digital transformation can&#39;t make regulations and local laws go away, but it can reduce the time spent searching for lenders and insurers; gathering and signing documents; making phone calls; and driving around town. APIs can connect the parties that need to exchange data. Machine learning and artificial intelligence can help prevent fraud and assess credit worthiness.</p>
<p>Disrupting a long-established and multi-trillion-dollar market is a risky proposition, but the rewards for success could be enormous. If that&#39;s not worth chasing, what is?</p>
https://content.pivotal.io/digital-transformation/home-buying-is-a-tall-order-for-digital-transformation-but-zillow-is-trying
525893608Thu, 23 May 2019 11:53:32 -0400Derrick HarrisOvercoming the Cloud-Native Skills Shortage, with HCL's Alan Flower
<p><iframe allow="autoplay" frameborder="no" height="166" scrolling="no" src="https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/603465027%3Fsecret_token%3Ds-e9QSP&amp;color=%2357c3bf&amp;auto_play=false&amp;hide_related=false&amp;show_comments=true&amp;show_user=true&amp;show_reposts=false&amp;show_teaser=true" width="100%"></iframe></p>
<p>Most enterprises start their cloud-native journeys with lots of enthusiasm and big plans. But reality often sets in when they try to scale transformations by modernizing hundreds, sometimes thousands of legacy apps. The biggest digital transformation roadblock? It&#39;s a lack of cloud-native skills, says HCL&#39;s Alan Flower. In this episode of Pivotal Conversations, Alan shares tips and strategies for overcoming the cloud-native skills gap.</p>
<h3>Show Notes</h3>
<ul dir="ltr">
<li>Visit&nbsp;<a href="http://pivotal.io/podcasts">http://pivotal.io/podcasts</a>&nbsp;for show notes and other episodes.</li>
<li><a href="https://soundcloud.com/pivotalconversations/overcoming-the-cloud-native-skills-shortage-with-hcls-alan-flower/s-e9QSP">Download the episode and check us out on Soundcloud</a>, subscribe to&nbsp;<a href="http://blog.pivotal.io/feed?channel=pivotal-conversations">the feed directly</a>, or on&nbsp;<a href="https://itunes.apple.com/us/podcast/pivotal-conversations/id1123116274?mt=2">iTunes</a>&nbsp;to have it automatically downloaded for you.</li>
<li>Twitter:&nbsp;<a href="https://twitter.com/jeffreyfkelly">@jeffreyfkelly</a>,&nbsp;<a href="https://twitter.com/DormainDrewitz">@dormaindrewitz</a>, <a href="https://twitter.com/hcltech">@hcltech</a></li>
<li>Feedback:&nbsp;<a href="mailto:podcast@pivotal.io?subject=Pivotal%20Insights%20feedback">podcast@pivotal.io</a></li>
</ul>
<h3>News &amp; Resources</h3>
<ul>
<li>Watch Alan&#39;s SpringOne Platform 2018 session on <a href="https://youtu.be/7XMo3NHz2ms">hitting the enterprises sweet spot with Pivotal Container Service</a>.</li>
<li>Hear about&nbsp;<a href="https://content.pivotal.io/slides/tried-and-true-approach-to-cloud-native-design-an-experienced-based-method">HCL&rsquo;s journey creating microservices and lessons learned along the way</a> with&nbsp;HCL&#39;s Rahul Kandhari.</li>
<li>Learn more about <a href="https://www.hcltech.com/about-us/alliances/pivotal">HCL&#39;s Pivotal practice and how its helping enterprises accelerate and scale their digital transformations</a>.</li>
</ul>
<p>&nbsp;</p>
https://content.pivotal.io/digital-transformation/overcoming-the-cloud-native-skills-shortage-with-hcls-alan-flower
513867412Tue, 09 Apr 2019 17:54:57 -0400Jeff KellyTools and Recipes to Replatform Monolithic Apps to Modern Cloud Environments
Digital transformation includes replatforming applications to streamline release cycles, improve availability, and manage apps and services at scale. But many enterprises are afraid to take the first https://content.pivotal.io/digital-transformation/tools-and-recipes-to-replatform-monolithic-apps-to-modern-cloud-environments
508973716Wed, 20 Mar 2019 22:16:03 -0400Application Transformation Workshop
Slides form the Application Transformation Leadership Forum, hosted by Pivotal in New York on March 14th, 2019. https://content.pivotal.io/digital-transformation/application-transformation-workshop
508414756Mon, 18 Mar 2019 18:52:15 -0400DSG App Transformation Case Study
Dick's Sporting Goods presented at the Application Transformation Leadership Forum in New York on March 14th, 2019. https://content.pivotal.io/digital-transformation/dsg-app-transformation-case-study
508414759Mon, 18 Mar 2019 18:42:28 -0400Monolithic Transformation: Using DevOps, Agile, and Cloud Platforms to Execute a Digital Transformation Strategyhttps://content.pivotal.io/digital-transformation/monolithic-transformation
502095571Wed, 20 Feb 2019 13:07:28 -0500Michael CotéIf You Think “Digital Transformation” is About Kubernetes, You’re Wrong
<p dir="ltr" style="text-align: center;"><img alt="" src="https://content.cdntwrk.com/files/aHViPTYzOTc1JmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzVjNTFlYzZkYjcyMTUuZ2lmJnZlcnNpb249MDAwMCZzaWc9Zjg1MjFiM2NiNDllOTRkODRiOGJiM2M4ZWIyNjJjNjI%253D" /></p>
<p dir="ltr">I gotta be honest, I cringe at the phrase &quot;digital transformation.&quot; Why? It&rsquo;s partially because the term itself sounds like it was belched forth from the fires of Mount Marketing. But more so because a lot of people think digital transformation is powered by technology like Kubernetes, public cloud, artificial intelligence, storage arrays, and blockchain.</p>
<p dir="ltr">Don&rsquo;t get me wrong&mdash;tech matters, <em>of course</em>. But <a href="https://content.pivotal.io/analyst-reports/digital-transformation-requires-development-transformation?utm_source=blog&amp;utm_medium=blog&amp;utm_campaign=blog">digital transformation</a> is much <em>more</em>&nbsp;about fostering a culture that frequently ships new software, craves customer feedback, iterates constantly, and delivers customer value. This means placing focus on user intent, eliminating waste in the customer experience, respecting people, and fast flow. Frankly, that sounds a lot like applying <a href="https://en.wikipedia.org/wiki/Lean_manufacturing">lean</a> ideas to the customer experience.</p>
<p dir="ltr">Let&#39;s take an example: I want to go on vacation and relax. There are countless microtransactions or activities for finding plane tickets, booking accommodations, finding a pet sitter, locking up the house, getting to the airport, and so on. I want to spend as little time as possible on all those activities so that I can spend more time on the value I&rsquo;m after: relaxing. <em>Digital transformation should be about helping me spend as little time as possible on activities that take away from my relaxation.</em></p>
<p dir="ltr">Companies that are getting digital transformation right find four keys to their success:</p>
<ol>
<li dir="ltr">
<p dir="ltr"><a href="https://content.pivotal.io/blog/digital-transformers-choose-when-to-choose"><strong>They give their teams just enough choice</strong></a>. You have more options than ever before when it comes to technology. Great news, right? Not necessarily. The deluge of technology often overwhelms leaders and distracts you from your mission. The companies winning in digital transformation navigate through the hype and give their teams a focused set of technologies to deliver business and customer value quickly and constantly.</p>
</li>
<li dir="ltr">
<p dir="ltr"><strong>They invest in product design and user research</strong>. It doesn&rsquo;t matter if you build things right if you build the wrong things. How will you know you&#39;re over-processing the user experience if you don&#39;t know the user goals? How will you learn what frustrates customers most if you don&#39;t talk to them? I&#39;ve seen some of the world&#39;s largest brands take this to heart.<a href="https://pivotal.io/labs"> </a>Companies that focus more on customer empathy win.</p>
</li>
<li dir="ltr">
<p dir="ltr"><strong>They rethink their data integrations</strong>. All that fancy AI/ML stuff you&#39;re dreaming about? It won&#39;t happen if you don&#39;t have a great data ingestion and processing story. I&#39;m seeing more and more stream processing and event-driven architectures, along with modernizing existing data flows to evolve from batch to real-time processing. This impacts connections to on-premises systems, cloud platforms, and partner systems. Doing it well reduces waste and lets you take action, faster. If you have a more accurate picture of your business, you can deliver a more timely, useful experience to your customers.</p>
</li>
<li dir="ltr">
<p dir="ltr"><strong>They put apps on pipelines</strong>. In lean, inventory is bad. The same applies to your software teams. Code is only <em>truly</em> valuable when it&#39;s in production and you&#39;re learning from those using it. So, if you&#39;re serious about digital transformation, you must ensure that software is on continuous integration and continuous delivery pipelines. This gets value into the hands of your customers faster, which means you have more chances to delight them than your competitors do.</p>
</li>
</ol>
<p dir="ltr">Ok, so how do you go down this path towards legit digital transformation? Good question. Each month over the next four months I&rsquo;ll publish posts that deep-dive on each of the practices I mentioned earlier, with examples from companies leading the charge. So stay tuned for more! And if you&rsquo;d like to chat with us about your company&rsquo;s path to digital transformation, <a href="https://pivotal.io/contact?utm_source=blog&amp;utm_medium=blog&amp;utm_campaign=digital-transformation-blog-series-q119">click here</a>.</p>
https://content.pivotal.io/digital-transformation/digital-transformation-kubernetes
496986615Wed, 30 Jan 2019 13:29:37 -0500Richard SeroterFeb 20 - Cloud-Native Security: Processes and Tools for Real-World Transformation Webinar
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<p>&nbsp;</p>
https://content.pivotal.io/digital-transformation/feb-20-cloud-native-security-processes-and-tools-for-real-world-transformation-webinar
496724424Tue, 29 Jan 2019 14:27:28 -0500Amy WelchContainers Aren’t the Cure: Why Tech is Just the Seed for Digital Transformation
<p dir="ltr" style="text-align: center;"><img alt="" src="https://content.cdntwrk.com/files/aHViPTYzOTc1JmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzVjNDBlYzg2YmE5OWIucG5nJnZlcnNpb249MDAwMCZzaWc9NWIyYjEwNDI1OWI3NzdhNGYwMmZmYmEwMmFmZWI0MzE%253D" /></p>
<p dir="ltr">Sometimes, clich&eacute;s become clich&eacute;s because they&rsquo;re true. The best sports teams really do take it one game at a time. People from Minnesota really are nicer. And culture&mdash;well, everything involving people&mdash;really is the hardest part of digital transformation.</p>
<p dir="ltr">You hear the latter all the time when listening to people talk about their teams&rsquo; evolutions from legacy IT shops to more modern, cloud-native operations. Because it&rsquo;s true. Buying and even deploying software is relatively easy if you have budget; signing up for a cloud service is even easier. But getting people to change their mindsets and reverse decades of learned routine is hard.</p>
<p dir="ltr">Inertia knows no bounds: The problem isn&rsquo;t just the ops team that has always done things a certain way, it&rsquo;s also developers who have settled into the comfortable rut of quarterly releases. And the CIO (and maybe CFO) who&rsquo;s trying to fit the square peg of real transformation into the round hole of IT budgets built around buying servers, storage, and installed software. And on, and on, and on.</p>
<p dir="ltr">These setbacks tend to derail, at least temporarily, a lot of modernization projects that were kicked off with the best of intentions&mdash;happy customers, happy employees, and better businesses. It happens with even the shiniest new technology toys, from the cloud to Kubernetes, and from Hadoop to artificial intelligence. You can buy into the vision and literally buy the software, but those ambitions and bits are only as effective as the work that goes into improving the people and processes they serve.</p>
<p>&nbsp;</p>
<h2 dir="ltr">Technology matters&mdash;but so do culture, process, talent, and more</h2>
<p dir="ltr">Think about it like buying a sports car. If you can&rsquo;t drive, a new sports car is just an expensive piece of driveway art. If you decide to get behind the wheel anyhow, you can expect a steady parade of jerky starts and stops; just a big waste of gas on top of those hefty car payments. Should you actually get the car accelerating, things can get out of control very fast&mdash;shiny new Lamborghini, meet sturdy old telephone pole.</p>
<p dir="ltr">But if you have the skills to handle it, that sports car can do some amazing things that your previous vehicle simply was not designed to do, no matter how good a driver you are.</p>
<p dir="ltr">The same principles hold true for enterprise software&mdash;from pure-DIY open-source Kubernetes to platforms like Pivotal Cloud Foundry, which come with more guardrails in place. They&rsquo;re the engines that power initiatives like continuous delivery and cloud-native architectures, and capabilities like auto-scaling and zero-downtime upgrades. Organizations that want to do these things at enterprise-scale and with enterprise-grade sophistication really do need to adopt technologies built to deliver on those goals. They also really do need to master everything around those platforms&mdash;agile processes, fail-fast mentalities, empowered teams, and more&mdash;that will allow organizations to take full advantage of them.</p>
<p dir="ltr">This is why, <a href="http://content.pivotal.io/analyst-reports/digital-transformation-requires-development-transformation">in a comprehensive report detailing best practices in digital transformation</a>, Forrester analysts cite technology as only 1 of 6 essential factors&mdash;along with culture, talent, structure, metrics, and process. Here&rsquo;s the entire list, along with the analysts&rsquo; explanations of why each is important:</p>
<p dir="ltr"><em><strong>1. Culture</strong>. Peter Drucker said it best: &ldquo;Culture eats strategy for breakfast.&rdquo; A development leader&rsquo;s investments in any of the other five levers can quickly come to naught if individual team members resist necessary changes or executives reject new ways of working and budgeting. Transforming the development organization requires strong support from application development leaders in close coordination with CIOs and digital leaders.</em></p>
<p dir="ltr"><em><strong>2.</strong> <strong>Talent</strong>.&nbsp;<span style="color: rgb(85, 85, 85);">Talent remains in short supply, as evidenced by high starting and average salaries for software developers. And even with the advance of low-code development platforms and the expanding role of nontraditional developers, we expect shortages to persist as firms work to increase their development capacity. Demand for talent will increase further as digital experience delivery continues to evolve into new areas like chatbot integration, Alexa skill-building, and integration with artificial intelligence (AI) algorithms. Successful development organizations must adjust their recruiting, retention, and sourcing strategies to account for this.</span></em></p>
<p dir="ltr"><em><strong>3.&nbsp;Structure</strong>. Organizing teams around digital experience delivery defies traditional structures and management roles, which retard velocity by separating marketing and operations from IT and application development. Effective digital delivery also demands new software delivery roles, working spaces, and adjustments to sourcing strategies.</em></p>
<p dir="ltr"><em><strong>4. Metrics</strong>. Great customer experiences increase customer value. Measuring customer value (or lack thereof) is a primary driver of digital experience delivery. Teams at Walgreens, for instance, use the time it takes customers to refill a prescription via mobile as a benchmark for convenience.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</em></p>
<p dir="ltr"><em><strong>5. Process</strong>. Traditional software delivery processes are rife with handoffs, delays, and waiting for things to get done. Forrester data shows that only 46% of global developers believe that their team consistently delivers on time. Wait-time is the silent killer of faster application delivery. Continuous delivery (CD) practices standardize and automate processes so they&rsquo;re easier to monitor and enforce&mdash;and quality improves because automation eliminates sources of manual errors.</em></p>
<p dir="ltr"><em><strong>6. Technology</strong>. A shift toward cloud-native architectures, digital platforms, APIs everywhere, and open source results in technology infrastructures that are more modular, helping software development teams act independently. Modern applications also scale up (and down) as needed, freeing teams to focus on building software that differentiates their firms&rsquo; digital experiences.</em></p>
<p>You can delve deeper into these areas and see suggestions for addressing them by <a href="https://content.pivotal.io/analyst-reports/digital-transformation-requires-development-transformation">downloading the entire report here</a>.</p>
<p>&nbsp;</p>
<h2 dir="ltr">Successful companies are embracing the whole package</h2>
<p dir="ltr">It&rsquo;s not the type of thing that usually makes it into a press release or customer highlight reel but the truth is that lots of companies&mdash;Pivotal customers included&mdash;struggle to solve for all of these factors. We have customers that just do a <a href="https://pivotal.io/labs">Pivotal Labs engagement</a> to learn our agile methodology and culture hacks, and others that just license Pivotal Cloud Foundry. But the ones that truly nail their transformations embrace the interconnected nature of the two.</p>
<p dir="ltr">At Boeing, Director of the Office of the CIO and Chief of Staff Niki Allen took both business and technology leaders (including her CIO and CTO) to tour Pivotal Labs offices before signing a contract and kicking off her Digital Transformation Environment effort, which has helped the 150,000-person company revamp how it does software. Although she trusted Pivotal&rsquo;s reputation for helping large enterprises transform their businesses and her technology colleagues were onboard, she knew that buy-in from both sides would be critical for her vision to be successful.</p>
<blockquote>
<p dir="ltr">&ldquo;[The technology team was] super-excited, were ready to get started, said, &lsquo;Hey, Niki, let&rsquo;s sign a contract and go...&#39; But I had one more group to convince, and that was the business stakeholders. The reason being: They were going to be my advocates. If I get this right, they&rsquo;re the consumers of this new model. So I took &hellip; all of our business leads &hellip; through Pivotal, as well, so they could see an imprint and have a visual of what it was we were trying to become.&rdquo;</p>
<p dir="ltr"><strong>&mdash;Niki Allen, Boeing</strong></p>
</blockquote>
<center><iframe allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="" frameborder="0" height="315" src="https://www.youtube.com/embed/w9zYTyRrfCQ" width="560"></iframe></center>
<p dir="ltr">Even little things can make a lot of difference. For example, DICK&rsquo;S Sporting Goods is <a href="https://content.pivotal.io/videos/dick-s-sporting-goods-adopts-the-rituals-of-a-product-driven-digital-culture">undergoing a significant cultural and organizational transformation</a> to make its product teams more responsive and give them ownership over the entire application lifecycle. But on top of all the technological, structural and process improvements, there&rsquo;s this from DICK&rsquo;S Director of Engineering JP White:</p>
<blockquote>
<p dir="ltr">&ldquo;In addition to restructuring the way we&rsquo;re working, we&rsquo;ve restructured the physical layout of our offices, as well. So, as one team figures something out, there&rsquo;s an opportunity to physically just spin around and &hellip; to talk to another teammate that may be facing a similar problem. And then that becomes kind of the de facto standard&hellip; The more we can identify these best practices and templates, it allows the teams to focus more on solving customer problems.&rdquo;</p>
<p dir="ltr"><strong>-JP White, DICK&#39;S Sporting Goods</strong></p>
</blockquote>
<p dir="ltr">Or, to put a finer point on it, <a href="https://www.youtube.com/watch?v=X059O8sQsKA&amp;feature=youtu.be">there&rsquo;s this from Thomas Fredell</a>, Chief Product Officer of <a href="https://www.merrillcorp.com">Merrill Corporation</a>, a St. Paul, Minnesota-based company that manages document security for billions of dollars worth of transactions each year:</p>
<blockquote>
<p dir="ltr">&ldquo;Getting our teams up to speed and understanding what it meant to work with Pivotal crafted and formed the foundation that we needed. That&#39;s what we got out of the <a href="https://pivotal.io/services/pcf-solutions">[Platform] Dojo</a>. We got that jump start in terms of our knowledge and what we needed to start to be able to craft and to deliver our application on top of the foundation that Pivotal gives us.&rdquo;</p>
<p dir="ltr"><strong>&mdash;Thomas Fredell, Merrill Corporation</strong></p>
</blockquote>
<p dir="ltr">The experiences at Boeing, DICK&rsquo;S, and Merrill align closely with what Gartner found as part of its 2017 Enterprise DevOps Survey, in which respondents overwhelmingly pointed to culture and leadership buy-in as the two most people-centric aspects of scaling a DevOps initiative. Skills and technology are attainable, but a team that&rsquo;s rotten from the inside or hamstrung from above will always be limited in terms of how well it can deliver on its objectives&mdash;especially when those objectives include leading the company into a new area.</p>
<p dir="ltr" style="text-align: center;"><img src="https://content.cdntwrk.com/files/aHViPTYzOTc1JmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzVjNDBlZjgzYTg1NjAucG5nJnZlcnNpb249MDAwMCZzaWc9NjU5ZjExMTQyMmM2ZmM1NDViY2FkZWIxYWE5NWU4YmU%253D" /></p>
<p style="text-align: center;"><sup>Image from Gartner, <a href="https://content.pivotal.io/analyst-reports/hack-your-culture-to-drive-quality-and-devops-success">Hack Your Culture to Drive Quality and DevOps Success</a>; August 2018.</sup></p>
<p>&nbsp;</p>
<h2 dir="ltr">We&rsquo;re here for you</h2>
<p dir="ltr">If you&rsquo;re struggling to get your digital transformation effort off the ground, or still trying to figure out where to start, don&rsquo;t fret. This stuff is hard, especially when you&rsquo;re a large organization with decades of technology and process to overcome. That&rsquo;s why more than a decade after cloud computing hit the mainstream and we&rsquo;ve all heard so much about how Google, Netflix, and Facebook operate, so many enterprises are only now really tackling modernization.</p>
<p dir="ltr">So read the analyst reports and watch our customer videos. Or, for more inspiration, <a href="https://pivotal.io/customers?utm_source=blog&amp;utm_medium=blog&amp;utm_campaign=blog">check out our customer page</a> highlighting what your peers are doing with Pivotal. And then <a href="https://pivotal.io/contact?utm_source=blog&amp;utm_medium=blog&amp;utm_campaign=blog">get in touch</a>: We have the technology, we have the methodology, and helped some of the world&rsquo;s largest companies transform their businesses and IT processes for the digital world. You could be next.</p>
<div>&nbsp;</div>
https://content.pivotal.io/digital-transformation/containers-tech-digital-transformation
493897932Thu, 17 Jan 2019 16:19:25 -0500Derrick HarrisPumping the Digital Transformation Bunny at the US Air Force, with Bryon Kroger
<p><iframe allow="autoplay" frameborder="no" height="300" scrolling="no" src="https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/559909554&amp;color=%23ff5500&amp;auto_play=false&amp;hide_related=false&amp;show_comments=true&amp;show_user=true&amp;show_reposts=false&amp;show_teaser=true&amp;visual=true" width="100%"></iframe></p>
<p dir="ltr">Few organizations have or rely on as much software the US Air Force. There&#39;s plenty of it around and, thus, plenty to be improved. In recent years, one of the more spectacular digital transformation stories has come from the USAF&#39;s work modernizing their Air Operations Control software. In this episode, USAF&#39;s Bryon Kroger goes over how they&#39;ve moved multi-year release cycles to just weeks in the <a href="https://kesselrun.af.mil/">Kessel Run projects</a>. Much of the work is in the &quot;fuzzy front&quot; end of planning and procurement, but as Bryon says, an equally, hearty serving has to do with building up people&#39;s skills, moral, and the overall culture.</p>
<h1 dir="ltr">Subscribe, follow, feedback</h1>
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<p dir="ltr">Twitter: <a href="https://twitter.com/cote">@cote</a>, <a href="https://twitter.com/rseroter">@rseroter</a>, and <a href="https://twitter.com/bjkroger">@bjkroger</a>.</p>
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<p dir="ltr">Feedback: <a href="mailto:podcast@pivotal.io">podcast@pivotal.io</a>.</p>
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<h1 dir="ltr">Hype Machine</h1>
<p dir="ltr">Lots of SpringOne Tours coming up, here&#39;s some Cot&eacute; will be at, plus some Bologna:</p>
<ul>
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<p dir="ltr">Jan 28th to 29th, 2019 - <a href="https://springonetour.io/2019/charlotte">SpringOne Tour Charlotte</a>, $50 off with the code&nbsp;S1Tour2019_100.</p>
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<p dir="ltr">Feb 12th to 13th, 2019 - <a href="https://springonetour.io/2019/st-louis">SpringOne Tour St. Louis</a><span style="color: rgb(85, 85, 85);">, $50 off with the code&nbsp;</span><span style="color: rgb(85, 85, 85);">S1Tour2019_100.</span></p>
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<p dir="ltr">Mar 7th to 8th, 2019 - <a href="https://2019.incontrodevops.it/">Incontro DevOps in Bologna</a>, Cot&eacute; speaking.</p>
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<p dir="ltr">Mar 18th to 19th, 2019 - <a href="https://springonetour.io/2019/london">SpringOne Tour London</a>. Get &pound;50 off ticket price of &pound;150 with the code S1Tour2019_100.</p>
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<p dir="ltr"><a href="https://springonetour.io/2019/amsterdam">Mar 21st to 2nd, 2019</a> - SpringOne Tour Amsterdam. Get &euro;50 off ticket price of &euro;150 with the code S1Tour2019_100.</p>
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<p dir="ltr">And, check out others in a city near you: <a href="http://springonetour.io/">2019 SpringOne Tours</a>.</p>
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</ul>
<h1 dir="ltr">News</h1>
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<p dir="ltr"><a href="https://content.pivotal.io/blog/pcf-is-known-for-the-best-app-deployment-experience-now-its-even-better-with-zero-downtime-updates-for-pretty-much-everything">Pivotal Cloud Foundry 2.4</a>.</p>
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<p dir="ltr"><a href="https://thenewstack.io/steeltoe-modernize-net-apps-for-a-microservices-architecture/">Steeltoe: Modernize .Net Apps for a Microservices Architecture</a>.</p>
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<p dir="ltr"><a href="https://m.subbu.org/contemporary-views-on-serverless-and-implications-1c5907c611d8">Contemporary Views on Serverless and Implications</a>.</p>
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<p dir="ltr"><a href="https://medium.com/@drewmusing/community-you-keep-using-that-word-61f038a7dbea">community, you keep using that word</a> - and all the open source hoopla around monetization at the moment.</p>
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<p dir="ltr"><a href="https://www.infoq.com/news/2019/01/aws-documentdb-mongodb">New AWS database churns of feelings about OSS and cloud providers</a>, also <a href="https://stratechery.com/2019/aws-mongodb-and-the-economic-realities-of-open-source/">Ben Thompson</a>.</p>
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<p dir="ltr"><a href="https://soundcloud.com/thenewstackanalysts/a-pivotal-director-redmonk-analyst-discuss-the-state-of-open-source-in-2018">A Pivotal Director, RedMonk Analyst Discuss the State of Open Source in 2018 by The New Stack Analysts</a> - Cot&eacute; on a year-end podcast.</p>
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<p dir="ltr"><a href="https://www.reuters.com/article/us-dell-ipo-idUSKCN1OR14E">Dell returns to market with NYSE listing</a>.</p>
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<p dir="ltr"><a href="https://blog.github.com/2019-01-07-new-year-new-github/">Free private repos for everyone!</a></p>
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</ul>
<h1 dir="ltr">Interview</h1>
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<p dir="ltr"><a href="https://content.pivotal.io/springone-platform-2018/day-2-keynote-lauren-knausenberger-and-bryon-kroger">Lauren Knausenberger &amp; Bryon Kroger, US Air Force keynoting</a> at SpringOne Platform 2018.</p>
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<p dir="ltr"><a href="https://www.youtube.com/watch?v=V8w4jf5clJk">Cost of Delay - How PCF Helped Demonstrate the DoD Can&#39;t Afford Business as Usual</a> - Capt Bryon Kroger &amp; Tory Galvin, United States Air Force, CF Summit 2018.</p>
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<p dir="ltr">Cot&eacute;&#39;s <a href="https://pinboard.in/search/u:cote?query=USAF">list of USAF stories and coverage on this topic</a>.</p>
</li>
</ul>
<p>Bryon <a href="https://www.linkedin.com/pulse/my-letter-departure-bryon-kroger/?published=t">departing project</a> the USAF later this year.</p>
https://content.pivotal.io/digital-transformation/pumping-the-digital-transformation-bunny-at-the-us-air-force-with-bryon-kroger
493541838Thu, 17 Jan 2019 14:42:24 -0500Michael CotéWhy Your Digital Transformation Strategy Demands Middleware Modernization
Your current middleware platform is costing you more than you think. It wasn't designed to support high-velocity software releases and frequent iteration of applications—prerequisites for success in t https://content.pivotal.io/digital-transformation/why-your-digital-transformation-strategy-demands-middleware-modernization
492506624Fri, 11 Jan 2019 19:16:53 -0500Scaling Digital Transformation in the Enterprise with Pivotal and Accenture
<p><iframe allow="autoplay" frameborder="no" height="166" scrolling="no" src="https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/556492755&amp;color=%23ff5500&amp;auto_play=false&amp;hide_related=false&amp;show_comments=true&amp;show_user=true&amp;show_reposts=false&amp;show_teaser=true" width="100%"></iframe></p>
<p>This week, Pivotal&#39;s Mik Freedman and Joey Sabani, both members of the Agile Practice Leadership&nbsp;Enablement team, join Jeff and Dormain to talk about Pivotal&#39;s joint work with Accenture, the global consulting firm. This includes collaboration in Accenture&#39;s Innovation Hub in Columbus, Ohio, where Pivotal and Accenture work side-by-side with clients to help them scale their digital transformations.</p>
<p><span style="color: rgb(85, 85, 85); font-size: 22px; font-weight: 700;">Show Notes</span></p>
<ul dir="ltr">
<li>Visit&nbsp;<a href="http://pivotal.io/podcasts">http://pivotal.io/podcasts</a>&nbsp;for show notes and other episodes.</li>
<li><a href="https://soundcloud.com/pivotalconversations/scaling-digital-transformation-in-the-enterprise-with-pivotal-and-accenture">Download the episode and check us out on Soundcloud</a>, subscribe to&nbsp;<a href="http://blog.pivotal.io/feed?channel=pivotal-conversations">the feed directly</a>, or on&nbsp;<a href="https://itunes.apple.com/us/podcast/pivotal-insights/id1135990005?mt=2">iTunes</a>&nbsp;to have it automatically downloaded for you.</li>
<li>Twitter:&nbsp;<a href="https://twitter.com/jeffreyfkelly">@jeffreyfkelly</a>,&nbsp;<a href="https://twitter.com/DormainDrewitz">@dormaindrewitz</a></li>
<li>Feedback:&nbsp;<a href="mailto:podcast@pivotal.io?subject=Pivotal%20Insights%20feedback">podcast@pivotal.io</a></li>
</ul>
<h3 dir="ltr">News &amp; Resources</h3>
<ul>
<li>Read about <a href="https://builttoadapt.io/the-team-up-that-will-accelerate-enterprises-everywhere-80359b249d30">the launch of the Accenture Pivotal Business Group</a>.</li>
<li>Learn more about <a href="https://pivotal.io/partners/si/accenture">the strategic relationship between Pivotal and Accenture</a>.</li>
<li>Get the lowdown on <a href="https://www.accenture.com/us-en/service-accenture-innovation-center-columbus">Accenture&#39;s Columbus Innovation Hub</a>.</li>
</ul>
https://content.pivotal.io/digital-transformation/scaling-digital-transformation-in-the-enterprise-with-pivotal-and-accenture
491929562Wed, 09 Jan 2019 14:35:49 -0500Jeff KellyJan 10 - Why Your Digital Transformation Strategy Demands Middleware Modernization Webinar
<p><script src="https://www.brighttalk.com/clients/js/player-embed/player-embed.js" class="jsBrightTALKEmbed"> { "channelId" : 14883
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<p>&nbsp;</p>
https://content.pivotal.io/digital-transformation/jan-10-why-your-digital-transformation-strategy-demands-middleware-modernization-webinar
484063250Thu, 06 Dec 2018 13:42:25 -0500Amy WelchDigital Transformation Requires Development Transformation
<p>Most IT organizations don&#39;t have the right operational models to develop and deliver great digital experiences. This report makes a case that digital and software development leaders should take a customer-focused approach to software development in support of digital transformation efforts. By adopting best practices associated with modern application delivery, application development and delivery (AD&amp;D) leaders can significantly improve the odds of a successful digital transformation. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.&nbsp;</p>
<p><strong>Register Below to View the Report</strong></p>
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https://content.pivotal.io/digital-transformation/digital-transformation-requires-development-transformation
482658062Fri, 30 Nov 2018 17:30:17 -0500Why You Should Stop Looking for the Digital Transformation "Easy Button," with Redapt's Jeff Dickey
<p><iframe allow="autoplay" frameborder="no" height="166" scrolling="no" src="https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/536361780&amp;color=%23ff5500&amp;auto_play=false&amp;hide_related=false&amp;show_comments=true&amp;show_user=true&amp;show_reposts=false&amp;show_teaser=true" width="100%"></iframe></p>
<p>If someone tells you they have the secret to a fast, seamless digital transformation for your enterprise, don&#39;t believe them, says Jeff Dickey. The reality, says Dickey, Chief Innovation Officer at Redapt, is that there is no Easy Button, as much as we wish there were. So should enterprises think about transitioning from legacy infrastructure and newer, modern platforms? Jeff shares his wisdom in this week&#39;s episode of Pivotal Conversations.</p>
<p><span style="color: rgb(85, 85, 85); font-size: 22px; font-weight: 700;">Show Notes</span></p>
<ul dir="ltr">
<li>Visit&nbsp;<a href="http://pivotal.io/podcasts">http://pivotal.io/podcasts</a>&nbsp;for show notes and other episodes.</li>
<li><a href="https://soundcloud.com/pivotal-insights/why-you-should-stop-looking-for-the-digital-transformation-easy-button-with-redapts-jeff-dickey">Download the episode and check us out on Soundcloud</a>, subscribe to&nbsp;<a href="http://blog.pivotal.io/feed?channel=pivotal-conversations">the feed directly</a>, or on&nbsp;<a href="https://itunes.apple.com/us/podcast/pivotal-insights/id1135990005?mt=2">iTunes</a>&nbsp;to have it automatically downloaded for you.</li>
<li>Twitter:&nbsp;<a href="https://twitter.com/jeffreyfkelly">@jeffreyfkelly</a>,&nbsp;<a href="https://twitter.com/DormainDrewitz">@dormaindrewitz</a>, <a href="https://twitter.com/jeffdickey">@jeffdickey</a></li>
<li>Feedback:&nbsp;<a href="mailto:podcast@pivotal.io?subject=Pivotal%20Insights%20feedback">podcast@pivotal.io</a></li>
</ul>
<h3 dir="ltr">News &amp; Resources</h3>
<ul>
<li>Check out this post on <a href="https://www.redapt.com/resource/the-5-pitfalls-of-diy-kubernetes">the five pitfalls of DIY Kubernetes</a> by Jeff Dickey.</li>
<li>Read Dormain&#39;s take on <a href="https://content.pivotal.io/blog/vmware-pks-competency-kubernetes-abstraction-going-mainstream">why the Kubernetes abstraction is going mainstream</a>.</li>
<li>Learn how <a href="https://pivotal.io/partners/si/redapt">Pivotal and Redapt partner to help enterprises accelerate their digital transformations</a>.</li>
</ul>
https://content.pivotal.io/digital-transformation/why-you-should-stop-looking-for-the-digital-transformation-easy-button-with-redapts-jeff-dickey
481837757Tue, 27 Nov 2018 17:07:50 -0500Jeff KellyWhen it Comes to Your Enterprise Transformation Journey, Don’t Get Distracted by Vanity Metrics
<p dir="ltr">If you can&rsquo;t measure it, the old saying goes, you can&rsquo;t improve it. While that&rsquo;s certainly true, it&rsquo;s equally important that you measure the right metrics. Otherwise, you risk seeing improvement where it doesn&rsquo;t exist.</p>
<p dir="ltr">So how does this apply to digital transformation?</p>
<p dir="ltr">&ldquo;IT executives who are in a similar spot I think tend to concentrate on - and this is where they fall down - on vanity metrics,&rdquo; said Mike Koleno, Vice President of Technology and CTO, Cloud at Solstice. Too many IT executives measure things like the number of applications deployed last quarter, Koleno said, instead of focusing on metrics that truly communicate progress.</p>
<p dir="ltr">All of this begs the question: what <em>are</em> the right metrics? For Ahu Chhapgar, Managing Director and Global Head of Banking Channels Technology in Treasury &amp; Trade Solutions at Citi, the answer is simple: value.</p>
<p dir="ltr">&ldquo;It&rsquo;s really important to be uber-focused on what true value are you really adding for the consumer,&rdquo; <a href="https://youtu.be/-uTozIa3KiA">said Chhapgar, speaking with Koleno during a Q&amp;A session at SpringOne Platform 2018</a>. &ldquo;We have a really large client base. There are clients that have a lot of complexity that need a lot of simplicity. We work with Solstice to figure out exactly how do we think about the user journeys for that large group of clients that want a simpler experience. If you can create something of value for 80% of your user base, that is really meaningful.&rdquo; (You can read the Q&amp;A version of the session on the Solstice blog <a href="https://www.solstice.com/fwd/citis-ahu-chhapgar-cloud-native-technologies-are-changing-the-future-of-cash-flow">here</a>.)</p>
<p dir="ltr">Focusing on value is a lesson learned that Chhapgar credits to PayPal, where he spent six years in a variety of engineering roles. &ldquo;When we built anything at PayPal, it was always about the end user.&rdquo;</p>
<p dir="ltr">Today, Chhapgar is helping Citi make the journey from monolith to microservices, all in the service of delivering value to the company&rsquo;s enterprise and corporate clients. As part of the journey, Chhapgar and team are moving applications from Citi&rsquo;s legacy environment to Pivotal Cloud Foundry in order to take advantage of the platform&rsquo;s support for distributed architectures and improved developer productivity.</p>
<p dir="ltr">Solstice, a consultancy that specializes in helping large enterprises embrace modern, cloud-native development, is helping Citi determine which applications and capabilities to migrate to PCF first. The Chicago-based consultancy has deep expertise and experience in this area, which it recently translated into a <a href="https://aws.amazon.com/solutionspace/solutions/pivotal-cloud-foundry-on-aws/">DevOps acceleration service for enterprises looking to leverage PCF running on AWS</a>.</p>
<p dir="ltr">Driving the decisions about what workloads to move to PCF at Citi are two important criteria. First and most important, does the application or capability in question deliver real value to users? And second, if it does, can it be measured? If the answers to these two questions are yes, then it&rsquo;s a good candidate.</p>
<p dir="ltr">Chhapgar and Koleno had a lot more to share during their discussion. Check out the full session for more insights on Citi&rsquo;s transformation journey.</p>
<div>&nbsp;</div>
<p><iframe allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="" frameborder="0" height="315" src="https://www.youtube.com/embed/-uTozIa3KiA" width="560"></iframe></p>
https://content.pivotal.io/digital-transformation/when-it-comes-to-your-enterprise-transformation-journey-don-t-get-distracted-by-vanity-metrics
481549721Mon, 26 Nov 2018 14:30:50 -0500Jeff KellyRefactoring the Factory: Building a Cloud-Native App Transformation Factory
How is managing a massive cloud-native transformation effort different than the "application modernization factories" that have been around for years? Transforming or modernizing a portfolio consistin https://content.pivotal.io/digital-transformation/refactoring-the-factory-building-a-cloud-native-app-transformation-factory
479026673Thu, 15 Nov 2018 14:52:15 -0500The API (R)Evolution
<p><div><div><div>A short API retrospective, from SOA to digital transformation and beyond</div></div></div><div><div><div property="content:encoded"><p name="11ef"><img alt="" src="https://d38wlcdzwz02m5.cloudfront.net/about/cdn/farfuture/g3QzTgFVch9TUGqDxsmPtnDc9n7ahfu5ct0PCBFcz-E/mtime:1541084743/sites/mktg-new/files/APIrevolutionBylineThumb.png"></p>
<p name="11ef">APIs have and continue to be the de facto standard for building and connecting modern applications. In the simplest terms, APIs let software talk to other software&mdash;which means they put more developers to work developing more applications in less time.</p>
<p name="28a7">Though enterprises have used APIs for years, there&rsquo;s been a shift in the way these interfaces are viewed within organizations. Many competitive, forward-looking businesses now think about APIs not just as an integration technology to connect apps and data but as software products that empower developers to unlock new digital business models and opportunities.</p>
<p name="0264">Indeed, the adoption, design, and management of APIs is increasingly driven not by IT middleware requirements but by strategic&nbsp;business goals relevant to all leaders in the organization.</p>
<p name="0264"><a href="https://medium.com/apis-and-digital-transformation/the-api-r-evolution-f1d2ee270348"><em>Continue reading this post on Medium.</em></a></p>
</div></div></div></p> https://content.pivotal.io/digital-transformation/the-api-r-evolution
475552574Thu, 01 Nov 2018 11:07:00 -0400eanuffDICK’S Sporting Goods Adopts the Rituals of a Product-driven, Digital Culture
Jay Piskorik, Director of Platform Engineering, and J.P. White, Director of Engineering, with DICK'S Sporting Goods, chat with Jeff Kelly on the Pivotal Stories stage at SpringOne Platform 2018. https://content.pivotal.io/digital-transformation/dick-s-sporting-goods-adopts-the-rituals-of-a-product-driven-digital-culture
475528052Thu, 01 Nov 2018 09:00:28 -0400