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“PCDC hired Frank to help the Board and staff develop our Strategic Plan. Strategic Planning is standard fare in the consulting world. Everyone does it, but rarely does it have impact. What differentiated Frank was his unswerving conviction that the Plan is a worthless document if management does not use it to create annual action plans to drive results. Our Strategic Plan became a living management tool for the Board and staff because of Frank’s focus on the importance of execution. As a result three years later we have accomplished more than we thought possible”