We need to know make and model number of your microwave. I am being nice here.. I just can't help you without that information. I could pick one but I would most likely would not pick the correct one.

KellyWe need to know make and model number of your microwave. I am being nice here.. I just can't help you without that information. I could pick one but I would most likely would not pick the correct one.
Kelly

i did put it on here before the question however here it is again. PANASONIC NNE424MB. i hope you can help.i did put it on here before the question however here it is again. PANASONIC NNE424MB. i hope you can help.

Then I checked US, Australia, Japan global and UK sites for your manual using NNE424MB. Is there a model number error in your posting? Nothing is coming up at all using Panasonic sites.

KellyThis is the Panasoinc global site. http://panasonic.net
Then I checked US, Australia, Japan global and UK sites for your manual using NNE424MB. Is there a model number error in your posting? Nothing is coming up at all using Panasonic sites.
Kelly

-hi kelly. on the back the modwel nuber is the same with BPQ added on tne end. the serial number is W8402381. Matsuchita uk ltd also on there. i,m a novice on here so i hope you can find instructions.-hi kelly. on the back the modwel nuber is the same with BPQ added on tne end. the serial number is W8402381. Matsuchita uk ltd also on there. i,m a novice on here so i hope you can find instructions.

I will keep looking. So far the only thing I found via the NNE424MB number it 3 replacement parts in the UK at ONE source for a unit that has at least 65 components. This is not good sign. I am still on the hunt. Be patient I don't think this is going to be quick and to be honest Panasonic may be you only hope. (searching!!!!)
Kelly

I gave it one last chance and again came up empty handed. Try contacting them here and see if by chance Panasonic UK can work some historical file magic for you: http://www.panasonic.co.uk/html/en_GB/Su... us/E-Mail/544169/index.html

Gave it my all... Sorry I could not do better for you. Thanks again for giving us at FixYa a chance to help possibly you.

KellyI gave it one last chance and again came up empty handed. Try contacting them here and see if by chance Panasonic UK can work some historical file magic for you:
http://www.panasonic.co.uk/html/en_GB/Support/Contact us/E-Mail/544169/index.html
Gave it my all... Sorry I could not do better for you. Thanks again for giving us at FixYa a chance to help possibly you.
Kelly

1 Suggested Answer

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

If by not turning mean turntable fault,the solution is given below in detail.

1 Press "Stop" to halt microwave operation.

2 Press the "Turntable" button once to turn off rotation.

3 Push the door-release button to open the microwave oven if you do not have a "Turntable" button on your control keypad.

4 Lift and remove the glass platter from the oven, then pick up the plastic track with three wheels below the platter. Set aside these parts.

5 Insert the elevated microwave cooking tray into the oven. The tray has three to four short legs that hold it above the bottom of the microwave, keeping it from interfering with the rotating bolt in the bottom center of the oven the drives the turntable. You can now place food on the elevated tray and cook normally without disrupting the drive bolt.

I regularly see (and repair) this light and / or fan failure on model JVM1660SB005 and most any model of over the range microwave.
The problem is on the controller assembly, which I regularly repair very affordably.

At my Web site, you can get details, plus I have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

The lights can can be inoperable or stuck on or stuck in "night light" mode. Sometimes this will similarly affect the fan operation or inside light, too.

For more free DIY and other help & advice, feel free to contact me via my site.

Please include FULL model number*, FCC ID number*, + detailed symptom information. ( * on the tag in cooking cavity or around door frame or control frame or on back)

I regularly see (and repair) this light and / or fan failure on model JVM1660SB005 and most any model of over the range microwave.
The problem is on the controller assembly, which I regularly repair very affordably.

At my Web site, you can get details, plus I have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

The lights can can be inoperable or stuck on or stuck in "night light" mode. Sometimes this will similarly affect the fan operation or inside light, too.

For more free DIY and other help & advice, feel free to contact me via my site.

Please include FULL model number*, FCC ID number*, + detailed symptom information. ( * on the tag in cooking cavity or around door frame or control frame or on back)

Have you inadvertently programmed your microwave for "autostart"?Your model microwave has the ability to be programmed to go on at any given time of the day/night, even when you're not home so that you can have a defrosted and cooked meal waiting for you when you get in.I know that if you hit the 30 sec button or the minute button when your micro is programmed to autostart it will tell you the time that it's programmed to autostart or the amount of time that's left for it continue cooking.

Have you tried unplugging it for a few minutes? This should clear it's memory and then all you'll have to do is set the time on the regular clock if you want.

Here's where you can download and read your owners manual for further instructions on how to use the autostart feature and everything else:

Magnetron of your Microwave oven may be defective. If there is a fuse between the highvoltage transformer and to the highvoltahe capacitor check the fuse is blown off. If so replace the fuse. If it is Ok change the Magnetron.

You are decribing a typical Door Safety Switch problem. The Door Safety Switches has Failed.The Door Safety Switch is designed to shut down the Micro in the event the Micro is still cooking when the door is being opened. The first "Click" of the switch cuts off the "Cook". If it does not cut off the "Cook", the second "Click" blows the power. Otherwise it would "Cook" with the door open, and I need not to tell you how DANGEROUS that could be. It first Tripped the Circuit Breaker which supplies power to the Microwave. After Re-Setting the Breaker the same thing happened except this time the Micro is DEAD- not even a light working. Yes, there is a line FUSE inside the Micro. You however need to address the Door Switch SHORT before replacing the fuse. If not, it will just Blow The Fuse Again, and Again, until the Short is corrected.
Call around, ask How much to replace a Door Safety Switch.
Good Luck!