Specifications

Specifications include,
but are not limited to: The purpose of this
procurement is to obtain the best overall
services to support our current infrastructure
and implementation; make changes to stream line
the effort necessary to maintain and upgrade our
environments; and assist us in enhancing those
environments in line with our stated goals.As
part of the procured services, the winning
Bidder shall:Provide or license a SIFA and MA
SIF v.2.7 Certified Zone Integration Server
(ZIS) Agent.Zone Integration Software or
solution.Zone Integration Server Support and
Maintenance Daily, ongoing.Provide support and
maintenance services for the ZIS.Install updates
after obtaining agreement with the
Commonwealth.Participate in state, vendor and
district testing of upgrades.Provide
documentation on tests performed and
results.Recommend user acceptance test
procedures.Maintain system backups.