Responsible body

General information

Live Energies GmbH takes the protection of your personal data very seriously and want you to know when and what information we collect and how we deal with it. Personal information is all information that could be used to identify a person or which can be traced back to a person – such as your name, address, e-mail address and telephone number.

Please keep in mind that data transmission on the Internet can generally be subject to security vulnerabilities. Full protection against access by strangers is not possible.

Data collection and processing

If you contact us through the possibilities offered by us, your contact details will be saved in order to be able to use them later to process and answer your request. We will pass on your contact data to third parties outside Live Energies GmbH only if it is unavoidable for processing your request. If, depending on the setting of your e-mail program, personal data is automatically sent to us, it will be treated confidentially. An encryption of the transmitted information within the information exchange does not take place.

Collection-general information

When you access our website, information of a general nature is automatically recorded. This information (server-log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider etc. These information does not allow conclusions regarding your person. They are technically necessary to deliver the contents of web pages requested by you correctly and is mandatory when using the internet.

Use of Google web-fonts

In order to present our content correctly and graphically appealing across browsers, we use Google Web-fonts (https://www.google.com/webfonts/). Google web fonts are transferred to the cache of your browser to prevent multiple loading. If the browser does not support Google Web-fonts or prohibits access, content will be displayed in a standard font.
The use of script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible – but currently also unclear whether and for what purposes – that operators of such libraries collect data. The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Use of Google maps

This website uses Google Maps API to visually display geographic information of the company. When someone uses Google Maps, Google also collects, processes and uses data about the use of map features by visitors. For more information about Google’s data processing, please refer to the Google Privacy Notice. There you can also change your personal privacy settings in the privacy centre. For detailed instructions on how to manage your own data related to Google products, click here: http://www.dataliberation.org/

Safety measures

We use technical and organisational security measures to ensure compliance with data protection laws and to protect data processed by us against accidental or intentional manipulation, loss, destruction or access by unauthorised persons.

Delete or block the data

We keep the principles of data avoidance and data scarcity. Therefore, we only store your personal data for as long as is necessary to achieve the purposes mentioned here or as required for the various storage periods provided by law. After completion of the respective purpose or expiration of these deadlines, the corresponding data will be blocked or deleted routinely and in accordance with the statutory provisions.

You have the right to receive information about your personal data stored by us at any time. Likewise, you have the right to correct, block or to delete your personal data, apart from the prescribed data storage for business transactions. Please contact our data protection officer. The contact details can be found at the bottom.

To block a data, we have to store them in a locked file for control purposes. You can also request the deletion of the data, as long as there is no legal archiving obligation. As far as such an obligation exists, we lock your data on request. You can make changes or revoke your consent by notifying us with effect for the future.

Change of our privacy policy

We reserve the right to change this Privacy Policy from time to time to ensure that it complies with eventually changing legal requirements or to implement changes to our services in the Privacy Policy, e.g. when introducing new services. If such a change is implemented, the Privacy Policy on the website will be modified accordingly and will be applicable from that time.

Questions to the data protection officer

If you have any questions about data protection, please write us an e-mail or contact our data protection officer directly on telephone: