hp-share-print-widget-portlet

hp-concentra-wrapper-portlet

HP Officejet 4500 Printers - Wireless Printer Setup

This document is for HP Officejet 4500 (G510n) printers.

Before you print or scan to your printer from a computer through a network, you must first connect the printer to the network and install software on the computer. These instructions guide you through the process of setting up your printer on a wireless network.

Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.

Your wireless-capable printer: Place it close to the computer during the installation procedure.

Make sure the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.

Disconnect the USB cable if it is connected to the printer.

Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, remove the USB installation before you continue.

Search Windows for your printer model name, then click the printer name in the list of results.

The printer software opens.

Click Utilities, then click Printer Setup & Software Selection.

Click Convert a USB connected printer to wireless or Connect a new printer depending on your version of Windows.

Follow the on-screen instructions to complete the connection. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Find your network name and password with an automated tool

Use the HP Print and Scan Doctor tool to help you gather your network name (SSID) and password (WEP key or WPA passphrase), which are required during the installation to connect the printer to your wireless network.

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing problems. Download and run HP Print and Scan Doctor to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

Step 2: Connect the printer to the network

Use the built-in Wireless Setup Wizard to set up your printer on your wireless network.

Press the Setup button on the printer control panel.

Press the Arrow buttons to highlight Wireless Menu, and then press OK.

Press the Arrow buttons to highlight Setup Wizard, and then press OK.

The Wireless Setup Wizard searches for networks, and then displays them in a list.

Press the Arrow buttons to highlight the network name (SSID) that you gathered in the previous step, and then press OK.

If prompted, enter the WPA or WEP key:

Use the alphanumeric keypad on the printer control panel to enter the passphrase.

If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit.

If you need to change the operating system, click Change, select your version, and then click Change.

Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.

Setting up the printer for a wireless network in OS X v10.9 Mavericks

Follow these steps to install the printer for a wireless connection on a Mac.

Step one: Prepare for the installation

Make sure that you have the following requirements before you begin:

Your network is already set up: Before you can install the printer, your wireless network must be set up. Follow the instructions that came with your router or access point to set up the network.

Obtain the network name and password: The network name is the SSID (Service Set Identifier). The password is also referred to as the WEP key or WPA security passphrase.

Tip

To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.

Step two: Connect to the wireless network

Follow these steps to connect the printer to the network using the Wireless Setup Wizard.

Follow these steps to connect the product to your wireless WLAN 802.11 network.

Press the Setup button () on the product control panel.

Press the Arrow buttons () to highlight Wireless Menu, and then press OK.

Press the Arrow buttons () to highlight Setup Wizard, and then press OK.

The Wireless Setup Wizard searches for networks, and then displays them in a list.

Press the Arrow buttons () to highlight the network name (SSID) that you gathered in the previous step, and then press OK.

If prompted, enter the WPA or WEP key:

Use the alphanumeric keypad on the product control panel to enter the passphrase.

note:

Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.

When you finish entering the passphrase, press OK.

Make sure the product successfully connects to the network before continuing to the next step.

note:

If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Install the software

The Mac printer driver is available directly through the OS X operating system when you run Apple Software Update on your Mac. You do not need to download a driver from either the HP or Apple websites. Follow these steps to install the driver.

Click the Apple menu (), and then click Software Update. Software Update checks for available updates and updates the database that your computer uses to determine available printer software.

Click Show Details, select any available software updates, and then click Install.

note:

If no updates are available, your Mac has the latest software and database installed. Continue to the next step.

Turn on the printer, and then make sure that it has paper in the tray and that it is in a ready state.

Click the Apple menu, and then click System Preferences.

Click Printers & Scanners, and then click the plus sign () in the lower left corner of the window.

Click Add Printer or Scanner for a full list of printers.

Under Name, click the name of your printer. Make sure that the printer kind is Bonjour or Bonjour Multifunction.

Click the Use box, and then select the name of your printer in the drop-down menu.

Click Add to add the printer to the queue.

If you are prompted to install any additional software for your printer, click Install, and then follow the instructions to complete the installation.

Quit and restart any applications that were open before adding the printer to use the updated HP software features.

Setting up the printer for a wireless network in OS X v10.7 Lion and v10.8 Mountain Lion

Follow these steps to install the printer for a wireless connection on a Mac.

Step one: Prepare for the installation

Make sure that you have the following requirements before you begin:

Your network is already set up: Before you can install the printer, your wireless network must be set up. Follow the instructions that came with your router or access point to set up the network.

Obtain the network name and password: The network name is the SSID (Service Set Identifier). The password is also referred to as the WEP key or WPA security passphrase.

Tip

To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.

Step two: Connect to the wireless network

Follow these steps to connect the printer to the network using the Wireless Setup Wizard.

The following video demonstrates how to set up a wireless connection between your printer and a wireless network. The printer shown in the video is the HP Officejet J4680. The outside of the printer might look different, but the steps are similar for your printer.

If you cannot see the video or to view the video in a different size, click here to view the video on YouTube.

Follow these steps to connect the product to your wireless WLAN 802.11 network.

Press the Setup button () on the product control panel.

Press the Arrow buttons () to highlight Wireless Menu, and then press OK.

Press the Arrow buttons () to highlight Setup Wizard, and then press OK.

The Wireless Setup Wizard searches for networks, and then displays them in a list.

Press the Arrow buttons () to highlight the network name (SSID) that you gathered in the previous step, and then press OK.

If prompted, enter the WPA or WEP key:

Use the alphanumeric keypad on the product control panel to enter the passphrase.

note:

Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.

When you finish entering the passphrase, press OK.

Make sure the product successfully connects to the network before continuing to the next step.

note:

If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Install the software

Follow these steps to install the software using the printer software CD.

Turn on the printer.

Disconnect the USB cable from the printer, if necessary. The software installation prompts you to connect the cable if needed.

If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit.

If you need to change the operating system, click Change, select your version, and then click Change.

Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.

Setting up the printer for a wireless network in OS X v10.6 Snow Leopard

Follow these steps to install the printer for a wireless connection on a Mac.

Step one: Prepare for the installation

Make sure that you have the following requirements before you begin:

Your network is already set up: Before you can install the printer, your wireless network must be set up. Follow the instructions that came with your router or access point to set up the network.

Obtain the network name and password: The network name is the SSID (Service Set Identifier). The password is also referred to as the WEP key or WPA security passphrase.

Tip

To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.

Step two: Connect to the wireless network

Follow these steps to connect the printer to the network using the Wireless Setup Wizard.

The following video demonstrates how to set up a wireless connection between your printer and a wireless network. The printer shown in the video is the HP Officejet J4680. The outside of the printer might look different, but the steps are similar for your printer.

If you cannot see the video or to view the video in a different size, click here to view the video on YouTube.

Follow these steps to connect the product to your wireless WLAN 802.11 network.

Press the Setup button () on the product control panel.

Press the Arrow buttons () to highlight Wireless Menu, and then press OK.

Press the Arrow buttons () to highlight Setup Wizard, and then press OK.

The Wireless Setup Wizard searches for networks, and then displays them in a list.

Press the Arrow buttons () to highlight the network name (SSID) that you gathered in the previous step, and then press OK.

If prompted, enter the WPA or WEP key:

Use the alphanumeric keypad on the product control panel to enter the passphrase.

note:

Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.

When you finish entering the passphrase, press OK.

Make sure the product successfully connects to the network before continuing to the next step.

note:

If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Install the software

Follow these steps to install the software with Apple Software Update. You do not need to download a driver from the HP or Apple websites to use your printer.

Click the Apple menu (), and then click System Preferences. The System Preferences window opens.

Click Print & Fax. The Print & Fax window opens.

Click the plus sign (). The name of your product displays.

Select your HP product, and then click Add.

Click Install, and then click Agree on the software license agreement window to install the software and add the product to the queue.

After the installation process completes, verify that your product displays in the queue.

note:

If the product was not added to the queue, Click the plus sign (), select your HP product, and then click Add.