Only a customer who has booked through Booking.com and stayed at the property in question can write a review. This allows us to verify that our reviews come from real guests like you. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property?

We want you to share your story, with both the good and the not-so-good. All we ask is that you follow a few simple guidelines.

Tips for writing a great review

Give us details. People love to hear about the little things. Was the air conditioning working? Was there a chocolate on your pillow? We like long reviews, so you should try to write at least 50 words.

Be candid. Give us your honest opinion. We’ll never remove a review just because it’s negative. We promise.

Be relevant. The best reviews provide constructive information that helps other travelers make better choices. Stay on topic and avoid content that others might find offensive.

Sometimes we'll remove reviews if they include any of the following:

Objectionable material. This includes insulting or discriminatory remarks, swearing, or other offensive language.

Private information. To protect your (and others') privacy we do not display reviews that include email addresses or phone numbers.

Sensitive information. We don't display reviews that contain information with possible legal implications. This includes references to suspected illegal conduct or allusions to lost or stolen items. In such sensitive cases, please contact our Customer Service Team, who will be happy to help.

Irrelevant topics. This includes promotional content and politically sensitive subjects.

In some rare cases, neither the written review nor the review score can be displayed. This only happens if:

Key information is missing. A few review questions are mandatory. If these aren’t answered, we aren't able to calculate a fair review score, so we can't display the review.

You didn’t stay at the property. When necessary, we’ll confirm this information with both you and the property owner.

You made a mistake. Everyone makes mistakes. We won’t post yours. If you reviewed a different property from the one you booked, let us know. We can fix it so that your review shows with the right property.

The review is a fake. If there's any indication that a review is not authentic or is in any way fraudulent, it will be flagged during the moderation process.

Newest Reviews for Hotel Kilkenny

William

Hotel Staff: ALL staff courteous and helpful, nothing seemed to be too much trouble for them.

August 2, 2015

Martine

Ireland

8.3

Very good

• Leisure trip

• Couple

• Double Room

• Stayed 1 night

On the edge of town, quite far from the the city centre.

August 1, 2015

Phil

United Kingdom

10

Exceptional

• Leisure trip

• Solo traveler

• Single Room

• Stayed 5 nights

Only downside is patchy wi-fi

Great location- near enough to walk to Kilkenny but well away from nighttime noise!

August 1, 2015

Ieuan

United Kingdom

9.2

Wonderful

• Leisure trip

• Couple

• 2 rooms

• Stayed 2 nights

Bed was a little bit hard for my liking.

Location, facilities, breakfast and staff

July 30, 2015

Nul

Ireland

7.5

Good

• Leisure trip

• Couple

• Double Room

• Stayed 2 nights

The shower, it was very old, and needs updating.

Thought the staff were friendly and efficient. we arrived early 12.00noon, 16.00 was checking in time, they organised our room and let us check in. Room was clean and comfortable

July 29, 2015

David

Ireland

8.8

Excellent

• Leisure trip

• Couple

• Double Room

• Stayed 2 nights

In the bar if you ordered wine the only choice was from an open bottle i would like to see the individual bottles as i think its better value

Staff very friendly free wi-fi lovely leisure centre

July 28, 2015

Anonymous

Ireland

8.8

Excellent

• Leisure trip

• Couple

• Deluxe Double Room (Adults Only)

• Stayed 3 nights

Breakfast was small .bar food expensive compared to restaraunts and pubs in town

Very relaxing hotel and a lovely leisure centre

July 28, 2015

Jackie

United States of America

3.8

Poor

• Leisure trip

• Group of friends

• 2 rooms

• Stayed 2 nights

This is a very overrated property. The beds are hard as a rock. The
decor is plain and extremely dated. The bathroom is functional at best.
It is clear this property survives off guests who stay for an event at
the hotel. We were there to celebrate my husbands retirement from a
major U.S. airline- his "retirement flight." I wrote to the
Inn before hand and there was no recognition of anything - the desk
clerks were very bland- not friendly, never asked why we were there! We
rented 3 rooms for 2 nights, paid almost $1000 and it was money wasted
as we have had much better accommodations throughout Ireland and Europe!
Please do not believe a 8.0 rating- you cannot change the lack of
amenities and comfort this inn offers.

July 28, 2015

Mary

Ireland

9.6

Exceptional

• Leisure trip

• Couple

• Double Room

• Stayed 2 nights

Breakfast finish time at 10.00 is too early especially at the weekend and even though we were down at 9.20 there was little left and we had to ask for bowls for cereal, sugar and a the scrambled egg was very watery.