The
DNC Registry covers marketing messages sent to Singapore telephone
numbers. Emails and mail delivered by post are not included within the
scope of the DNC Registry.

Emails are not included within the
scope of the DNC Registry as unsolicited emails can be blocked through
email filters. They also cause less of a nuisance to delete when
received, as compared to telephone calls, SMS and fax messages, which
are more difficult for the individual to filter. Furthermore, the Spam
Control Act (SCA) helps to complete the framework by setting out
requirements in relation to the sending of unsolicited commercial
electronic messages in bulk.

As for junk mail, there are existing ways for individuals to reduce the
volume of such mail, such as through the use of letterboxes with
anti-junk mail features. Junk mail may also be less of a nuisance than
telephone calls, SMS or MMS messages, or faxes, which are more likely to
inconvenience an individual or interrupt his activities.

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A
business-to-business (B2B) marketing call, SMS/MMS or fax message (B2B
marketing message) refers to a marketing message which is sent to an
organisation, for any purpose of the receiving organisation.B2B marketing messages are not within the scope of the DNC Registry. The
PDPC recognises that B2B marketing calls or messages may be essential
to the day-to-day operations between businesses and note that most
consumers will not be affected by B2B marketing messages that are sent
to organisations.

In addition to the above, the Do Not Call (DNC) registry provisions in the PDP Bill govern the sending of “specified messages” to Singapore telephone numbers. "Specified messages" generally refer to messages (e.g. calls, SMS/MMS or faxes) that are marketing/promotional in nature. Organisations must either have obtained clear and unambiguous consent to the sending of the specified message to the Singapore telephone number from its user/subscriber or check with the DNC register to ensure that they do not send specified messages to a registered number.If, however, no personal data is involved, for example in the distribution of flyers to letterboxes without identifying the individual, the PDP Bill will not apply. Separately, the sending of unsolicited commercial electronic messages such as email messages or SMS will continue to be subject to the obligations under the Spam Control Act. Please note that the above is strictly for information only and it is not to be treated as legal advice. Kindly seek your own legal advice, as appropriate.