Select Payment Method:

Unlike many other recyclers, our prices are guaranteed rather than 'up to' prices. Provided your device isreceived as described, you'll receive the full value. Please see our Price Promise for more details.

Handset IMEI number

Know your Handset’s IMEI number?

If so please enter it into the field below, otherwise skip this step and provide it at a later date.

What is my IMEI number?

The IMEI (International Mobile Equipment Identity) number is a 15 digit serial number unique to each and every phone.

You'll usually find it printed on the back of your phone or on the SIM tray.

Alternatively you can have your mobile display its IMEI number by typing the following on the keypad:

If your handset displays more than 15 digits or is separated by symbols, please enter the first 15 digits only.

Always use Mazuma!

We always use Mazuma with any phones or ipads that we need to recycle. Excellent communication, through out the process, prices are as promised never change. Fast delivery of returns bag with clear concise instructions. Payment same day guaranteed never had a problem excellent service I cannot rate them highly enough.

Linda from Birmingham1 Sep 2017

I wouldn't use anyone else

Money paid into my bank account the same day Mazuma receive the phone. I've made frequent sales to them and have never had a single issue. You might not get the same price as a private sale but is so much less hassle. I will use them every time.

Antony from Blackburn1 Sep 2017

Fantastic Service!!

I've traded many a old phone with Mazuma which is now my go to company when recycling my unwanted handsets! The process is simple and very straightforward, the directions are clear the postage options excellent for standard and extra security postage. The communication is consistent Mazuma advises receipt, review and outcome of your order. I usually go for direct bank transfer once the handset is processed you receive a payment email and before you know it the money is in the bank!

Vanessa from London31 Aug 2017

Mazuma you are simply the best

Mazuma you are simply the best. Clear instructions online and money in the account in 24hrs. Three experiences and all 100%. I would recommend the company to anyone, the most efficient I have dealt with. Thanks.

Jenny from East Essex30 Aug 2017

I've used Mazuma for years...

I've used Mazuma for a number of years now and I've never had anything but good customer service - phone received and payment issues the same day. I would highly recommend.

Andrew from Lancashire26 Aug 2017

Postal Limitations

Due to new Royal Mail conditions for posting lithium batteries, all postal services are now limited to a maximum of 2 phones or devices per parcel.

If you are selling more than 2 phones or devices, please register multiple sales of no more than 2 phones or devices per sale.

Selling 10 or more phones/devices?If so, please continue to place a single sale for all the items as our free courier service is unaffected by the Royal Mail limitations.

Your Mazuma Posting Options

Please post at your nearest post office and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.

Estimated time of delivery

1-3 Working days

Cost of this service

FREE (Postage is prepaid by us)

Royal Mail loss or damage cover

Up to £100

Maximum no. of phones per parcel

Up to 2

Option 2

Special Delivery

Up to £500 Cover

Please post at your nearest post office via ‘Special Delivery’ and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.

All devices must not be activation locked and must be deregistered from any associated accounts. All phones and devices must be on a UK network or not locked. Phones or devices locked to a foreign network will not be accepted.