Accessibility Guide

We are
delighted to welcome all visitors to the railway, including those who are less able and any accompanying carers or assistance dogs. Some of our volunteers have disabilities and from their
experiences and advice, we hope that the information shown below will help those travelling with
us:

1) Level
access suitable for wheelchairs is available from the old station approach road, via a
side-gate to the platform. Whilst parking is not generally allowed on this
road, cars displaying a disabled drivers badge will normally be allowed to park
on the grass verge for the duration of their visit. Access to the
old station approach road is gained by turning right into the road on the
Chinnor village side of the railway bridge and then along the front of the
dental surgery. Please drive slowly, keeping a good lookout for children who
often play in the area.

2) Passengers
who are less able are encouraged to call the station (07979 055366) before
travelling, or alternatively to contact the Duty Line Manager on arrival at
Chinnor please. We can then ensure that our volunteer staff
are informed and that, if required, the gate from the old station approach road is
open and that we are ready to offer assistance where needed.

3) Most of our
steam and diesel hauled trains are accessible for an individual with a
disability. If you can step aboard and move to a seat from your wheelchair, then our carriages have
a space opposite the entrance/exit door in which your folded wheelchair may be
carried. You can move between the carriages on the level but the somewhat
narrow connecting doors of our heritage vehicles stop you from doing so in a
wheelchair or scooter. However,
wheelchairs and all scooters can normally travel in the Guardís Van. Here you
will find a table at a window and non-slip flooring, plus chairs for any accompanying carer or companions. Access is via a ramp (note
that whilst the on-train crew are there to help you, it is your responsibility
for boarding using the ramp please). Again, access to the rest of the train is on the
level but restricted by the narrow connecting doors into the coach saloons. We regret that
wheelchair access is not available on our DMU (railcar) trains and is not
available on our evening dining trains.

4) Toilet
facilities for the disabled are available at Chinnor station. No toilets with
disabled access are available on the train.

5) In
recognition that some visitors with a registered disability may need an additional
level of help which only an accompanying carer can provide, then we can offer
your carer one complimentary travel ticket. Please note that an appropriate full price Adult or Child ticket must always be purchased by the person with
the registered disability and on application, one accompanying carerís ticket
will be issued free. The Carers concession
ticket applies only on standard operating days and tickets must be obtained at the Booking Office on the day of your
visit.