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Our Privacy Policy

Privacy Policy

When you choose to make an order, we collect your details to process your order and to improve our service to you. These details will never be shared with a third party and will be held securely in our database.

You can choose to be on our contact list through the Donard Wines Newsletter, our preferential wine club. You can receive our monthly newsletter, news on special offers, seasonal case suggestions and invitations to events and tastings.

You also have the option to refuse any marketing material, and to be removed from our contact list, at any time.

We may use ‘cookies’ to track your activities on our site. This is a common tool, which attaches itself to your browser. It gives us an idea of consumer behaviour on our website, thus allowing us to focus on and improve services where necessary. Your browser options allow you to stop this process, however it may restrict the website from operating to its full potential.

If you have any concerns over your privacy, or are having trouble removing yourself from our contact list, please contact us at shop@donardwines.com. We will treat your enquiry with the highest priority.

Our strict security policy is strengthened by Security Socket Layer (SSL) technology to ensure your payment transactions are secure. When you enter a secure part of the website you will notice a ‘padlock’ symbol appear in the address bar as confirmation.

Your transactions will be securely validated.

You will be asked to enter your card security number in order to further secure your shopping experience. We do not store your credit card details or make them available to you when you make another order through your account, for your protection.

Please ensure that your account password is known only by you. If you believe someone else to have obtained your password, please contact us so that we can suspend your account. With our privacy policy, we also ensure that your details are securely stored and never shared with a third party.

BACKGROUND TO TAHBILKEstablished in 1860 Tahbilk is one of Australia's most beautiful & historic wineries. Located in the Nagambie Lakes region of central Victoria (120kms north of Melbourne), one of...