Nimble’s CEO and Founder, Jon Ferrara, recently got connected with Brent Leary of Small Business Trends to discuss the history, present, and future of the always growing CRM market space. This podcast marks the 7-year-anniversary of this series, which also began with an interview with Jon. In this 20-minute episode, Jon speaks in depth about the way both GoldMine and Nimble gained success, and how certain aspects of these companies will be utilized by business people as time goes on. They also discuss cloud technology, AI, customer engagement, and sales.

Ella Swimmer is a sophomore at Tulane University studying Economics and Sociology. She is also our Digital Marketing/Social Insights Intern. In her free time, she enjoys hip hop dancing, listening to music, and going to the beach. Connect with her on LinkedIn and Twitter.