Ex-Financial Times Journalist Tom Foremski @ the Collision of Technology and Media

03

November

2009

|

09:43 AM

America/Los_Angeles

Analysis: The Business Opportunities From The Scam And Spam Epidemic

There is an excellent article by Mike Arrington from Techcrunch on the subject of the duplicity of social gaming networks and social networks as fronts for advertisers that trick people into signing up for monthly "services." [Scamville: The Social Gaming Ecosystem Of Hell]

This is an issue that has been going on for some time. And it's not limited to the social gaming companies or the social networks.

Foremski's Take: This deluge of scam and spam is a serious issue because it threatens the future of Internet commerce. The more people ensnared by these types of scams, the less likely they are to buy much of anything over the Internet.

Media companies, for example, are already struggling to make money from online advertising. This will make matters much worse.

The gaming companies, the social networks, the ad networks all seem to turn a blind eye to what is going on because they reap large rewards from these scams. But it is a short sighted strategy because they are selling out their users, their members.

They should be looking out for them not selling them out.

By turning a blind eye these companies are missing a unique business opportunity to offer a safe place for Internet users, to guarantee that there is no scam advertiser on their network, and to insist that their advertisers clearly spell out billing terms.

But this will take courage and it means saying no to large amounts of money. And it will also raise their costs of business because it will require monitoring of ads, and this can't easily done by machines, it requires people.

Silicon Valley media companies such as Google, Facebook, etc, like to do everything by server and software. This is potentially an Achilles' heel that other media companies could exploit.