We offer flexible appointments, with our online services allowing advanced booking and on the day appointments alongside a range of alternative appointments to suit your busy lifestyle. Find out more...

E-Consultations

Telephone Consultations

If you would prefer not to come into the surgery for an appointment you can book to have a telephone consultation with a doctor or nurse. Please book this online.

Message my GP

70% of all consultations can be conducted safely online. Using Message my GP can help save you time and get help faster. Please note that to use this service you will need to be registered with our online services.

We want you to be actively involved in improving the care we provide. For example becoming a Patient Champion for Diabetes Care and sharing your experience with other patients. Find out more about this practice…

Accessible Information Standard

The Accessible Information Standard (AIS) is an NHS England information standard which must be implemented by all organisations that provide NHS or adult social care.

The AIS aims to ensure that people who have a disability, impairment or sensor loss receive information that they can access and understand, for example in large print, braille, professional communication support if they need it such as British Sign Language interpreter.

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

· We want to know if you need information in braille, large print or easy read.
· We want to know if you need a British Sign Language interpreter or advocate.
· We want to know if we can support you to lip-read or use a hearing aid or communication tool.

Please tell one of our team members either when you arrive for your next appointment or contact us to let us know.

This information will be recorded on your medical record in a standardised way and will be highlighted to ensure we have information on your communication needs. This information may be shared with other NHS and adult social care providers if they need it.

Further help

If you:

Have problems seeing the screen

Find it difficult to use the mouse or keyboard

Need help with language or reading websites

then we recommend you visit the BBC website My Web My Way, which provides advice on how to make your computer easier to use, whether you are a Windows, Mac or Linux user.

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