Excellent service begins from the very first contact

Do you have questions about any aspect of our services? We are happy to advise you. Please complete all of the fields marked with * and then click on "Send form".

HerrFrau

Name*

Vorname*

Redaktion/Firma

E-Mail*

Straße/Hausnummer

PLZ Ort

Telefon

Telefax

Ihre Nachricht*

By sending this form, I hereby agree that my personal data will be collected, transmitted, processed and used in accordance with the German Data Protection Act.

What is personal information?

Personal information according to the German Data Protection Act (BDSG) is individual details about the personal or material circumstances of an identified or identifiable natural person. Depending on the type of contract, this can include the name, address, date of birth, occupation and bank information, as well as specific types of sensitive data, such as health, income and financial standing. All this data is subject to special protection according to the BDSG, which we ensure through technical and organizational measures.

Collection of personal information

If you visit our website, we do not generally require any information from you. You can browse through the website absolutely anonymously within the meaning of the new BDSG.

However, if you wish to contact us, you must leave the public section of our website. Use of our website in this way is subject to explicit voluntary consent to the collection, use and processing of your personal information, insofar as it serves the purpose of your contractual or fiduciary relationship.

Processing personal information

Your personal data is only stored on in-house computers that are not connected to the internet. Your information is read and processed in accordance with strict internal regulations on the one hand, and solely for the purpose for which you provided it to us on the other hand. No personal information will be sold, exchanged or rented to third parties outside the agency and the companies of the Buchen Group. It is only used internally in the context of comprehensive customer support if you have given your consent in the application.

Security of personal information

The personal information, which you submit to us as a participant in the closed user group along with your consent to its collection, processing and use, is transferred via the internet to our computer where it is stored and backed up. (Exception: data transmitted by e-mail).

Right to access and correct stored personal information

According to § 34 and § 6b BDSG, you have the right to receive information free of charge about data we have stored about you. According to § 35 BDSG, you are also entitled to delete/block unauthorized data, or to correct incorrect data. In all these cases, please contact:

Process engineering laboratory investigations

Before deployment, the treatment instructions are worked out in the FILTRATEC process engineering lab. These preparatory measures guarantee a high degree of separation, maximum solids content in the filter cake, and solid-free filtrate:

Preparation of treatment instructions

Determination of the filter and flocculation additives required

Filtration and separation trials

Preparation of sieve analyses

Determination and documentation of all physical parameters relating to the treatment process

Centrifuge trials

Project-specific monitoring analyses

Five parts sludge become four parts water which can be passed into the environment, and one part solids

For the onsite investigations, we have a mobile laboratory, the so-called Mobile Lab

Through the advance process engineering lab trials, you benefit from reduced energy costs

FILTRATEC Mobile Schlammentwässerung GmbH // A company of the REMONDIS Group