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Course Availability

This course is only available to trainees days after purchase.
It would need to be repurchased by the trainee if not completed in the allotted time period.
This course is no longer available.
You will need to repurchase if you wish to take the course again.

Description

Teamwork requires co-operation, co-ordination and communication between members of a team to achieve desired outcomes. In industries with a high degree of risk, such as health care, effective teamwork has been shown to achieve team goals successfully and efficiently, with fewer errors. This learning module introduces behaviours that support communication, co-operation and co-ordination in teams. The central role of communication in enabling co-operation and co-ordination is explored. A human factors perspective is used to examine tools to improve communication and identify barriers to effective team communication in health care.

Objectives

This module aims to inform the reader about effective teamwork and communication. The behaviours required for effective teamwork, the key elements of effective communication and common tools that support successful communication within a team are discussed.

On completion of this course you will gain an understanding of:

Explain the pivotal role of effective teamwork in promoting patient safety and quality care.
Describe the behaviours that are required for effective teamwork.
List the barriers to effective communication in health care.
Describe common tools that can be used to improve team communication.
Relate effective communication to your own practice.
Develop your communication skills in your team environment.