FAQ

Frequently asked questions

Many employers have the same questions about ‘temporary employment matters’. We’ve made a list of the answers to these questions for you …

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Are the employees insured?

Once the employee is employed, he is insured for medical expenses. Sagius Uitzenders automatically take care of this insurance. Once the organisation of social security numbers, bank account numbers and accommodation has been arranged, the employee can be sent out to work by Sagius Uitzenders. Sagius Uitzenders organise and control all documents, and have the correct equipment and documentation to do so.

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Are all rules observed by Sagius Uitzenders?

We observe all the rules, though we go further than many other employment agencies.

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What do you have to do if a temp falls ill?

Immediately contact your account manager and it will be dealt with.

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Why should you choose Sagius Uitzenders anyway?

Sagius Uitzenders keep their agreements, arrange matters for you and your employees and work thoroughly. This gives you only the people who actually can and want to do something. At the same time you get from us a fixed account manager, who is fully acquainted with your specific situation.

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Can temps work overtime?

This is possible if you arrange it a reasonable time beforehand with your account manager, and as long as the Working Times Act is observed.

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What about the holiday(s) of the temps?

The holiday must be planned as far ahead as possible. You can draw up a scheme together with your account manager at Sagius Uitzenders.

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How can I check the information about the temps?

You can get the personal information of the employees from the first day they work for you.

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How long can a temp be deployed?

As long as legally permitted. A temp works 78 weeks in phase A (after the 26 weeks payment ruling of the employer), after which he proceeds to Phase B. Phase B is a period of 2 years with a maximum of 8 contracts for a fixed time. After Phase B, the temp proceeds to Phase C, in which he is employed indefinitely by the employment agency.

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What does NEN 4400-1 mean?

Companies certified according to this standard meet the highest requirements. This means that they comply with all legal and moral obligations (the submission and payment of income tax, turnover tax and social security premiums, administration of IDs, performance of identity checks, etc.). The certified organisations are included in a central register, which you can visit via www.normeringarbeid.nl.

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Why is it important for your employment agency to be affiliated to the ABU?

The ABU is the branch organisation for employment agencies. Their members are checked every 2 years by the VRO for the NEN 4400-1 certificate (so you are certain that the employment agency meets its obligations). At the same time you can assume that members of the ABU are solid partners to whom you can leave matters.

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FOREIGNERS How do I know if the new temps can do the work?

The temps are selected according to the wishes of the Dutch clients, i.e. a search is made in Slovakia/ Poland for people with as much experience as possible. Sagius works with recruiters with a technical background who understand your profession. This enables them to make better matches than others. We can also test people locally via an arrangement with technical colleges (MTS level). Sagius Uitzenders usually ensure that the personnel can quickly flow into the workplace. Sagius Uitzenders also have a stable work pool so that a lot of knowledge and experience is present. Every Sagius Uitzenders client has a fixed contact person, an account manager, who ensures that every question is answered. The temps are also supported on the workshop floor by 2 flex co-ordinators, who show the new employees the ropes.

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FOREIGNERS What language do the people speak?

The Slovakian and Polish workers speak Slovakian and Polish. A large number have a basic knowledge of German, and especially the younger people can express themselves reasonably well in English. We can make a selection on the basis of a language, which means that it is possible to provide people with a knowledge of German or English.

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FOREIGNERS Where do the temps sleep, and is this arranged well?

Sagius Uitzenders is a member of the ABU. Sagius Uitzenders is also NEN 4400-a certified, the standard that performs strict control on identity and the right to work. Sagius Uitzenders also ensure clear Working Conditions instructions (VCU) and the payment of the correct wage. The care for safe transport and good, clean and safe accommodation are also required guidelines within Sagius Uitzenders. Sagius Uitzenders arrange the medical care for the employees. Finally, Sagius Uitzenders provide a 24-hour translators service, which supports the temps. Employees of Sagius Uitzenders are housed in groups, which as far as possible are placed together for a longer period. Account is taken here of the relationships between the residents. Most employees are housed on holiday parks in de-luxe bungalows. There is good supervision in these parks, and all the facilities are available for a relaxed stay.

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FOREIGNERS If the temps do not speak Dutch, how can I explain the work to them?

Sagius Uitzenders is well acquainted with the language barrier between the Slovakian and Polish employees and their Dutch employers. The flex workers, bilingual Polish supervisors of Sagius Uitzenders, have the task of the full supervision of the Polish workers. This supervision comprises the co-ordination of the work and answering of all questions. The flex workers can guide the temps purposefully as they have a lot of experience in various work areas.

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FOREIGNERS What is the difference between Slovakian, Polish and German Temps?

A distinction was made in the last few years between Polish employees with a Polish and a Polish/German passport. The employees with a Polish/German passport were classed as Europeans and could then also work in any country affiliated to Europe. The Polish employees with only a Polish passport could work in the Netherlands with a work permit in those sectors that were exempted. Examples of this were the Agrarian sector and small metal companies. A special work permit had to be requested for these employees. As of 1 May 2007 the borders have been opened for work from all European member states (except for Bulgaria and Romania) so that there was free work traffic. Nationals of the following countries can now also work in the Netherlands: Poland, Slovakia, Hungary, the Czech Republic, Slovenia, Estonia, Latvia and Lithuania

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What is the holiday planning?

The temps must lodge a holiday request with the account manager not less than 2 weeks beforehand. Generally holidays are always planned (much) earlier.

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Are the temps free on generally recognised holidays?

In principle the CAO rules of the ABU for the branch in which the temps work apply. The temps are therefore free on generally recognised holidays. Exceptions to the rule are possible.

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How are the agreements between Sagius Uitzenders and your organisation confirmed?

All agreements will be confirmed in writing by means of a contract. The contract will define all matters such as hourly tariffs, allowances, etc.

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What does a temp cost?

The tariff is determined in consultation with the employer and is based on the current CAOs in the branch. The travelling expenses are included in the hourly wage. The overtime costs (night and weekend) are calculated separately and defined in a contract. The costs are also attuned to the employer’s estimate and the number of temps to be employed.

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How much does a temp earn?

A temp is paid according to the current CAO in the branch. A temp’s wage can vary depending on irregular work and classification into another pay group.

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Are temps paid every week?

The temps are paid via the bank every week.

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Do I have to arrange the administrative matters myself?

You only have to check and sign the temps work slips at the end of the week. We will take care of all other administrative matters. The hours worked are invoiced weekly.

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Are all costs included in the hourly tariff?

All expenses are included in the hourly tariff. This comprises wages, insurance, accommodation, transport and social security payments.

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What does the VCU certification mean?

The VCU certificate (= Safety Check List Employment Organisations) is intended for temporary Employment Agencies that provide personnel who perform work with an increased risk or in a risky environment. Sagius Uitzenders are VCU certified.

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How do the temps arrive at the company and what are the costs?

Sagius Uitzenders usually work with an all-in tariff, i.e. the costs of temps are included in a hourly tariff, which comprises wages expenses, travelling expenses, accommodation expenses and social security payments. Special tariffs will be proposed if the temps perform deviating work and/or the travelling expenses exceed the basic costs. The temps will be dropped off at the company or will arrive with their own transport at the time agreed with the employer.

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Where do Sagius Uitzenders get their temps?

We get hard workers and skilled workers from the whole of Europe, though mostly from the Netherlands, Slovakia and Poland.

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Which CAO applies to the temps?

The temps are initially paid according to the CAO of the temporary employment branch, and then according to the CAO of the company/their branch.

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Do the temps all cost the same?

A temp earns as much as your own employees, but there are differences between individuals. A welder for example earns more than a stores employee.

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What does the employer have to do so that the temp can begin work?

The employer must provide clear working instructions and the means needed for the work to be done on the spot. NB! Sagius Uitzenders will help you in this (free of charge).

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How quickly can a temp be deployed?

Sagius Uitzenders strive to comply with every personnel request within 1 week.

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Who do I have to contact if the planning changes?

Directly contact your account manager at Sagius Uitzenders, so that he can deal with it and try to find a solution.

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Will I always get the same temp(s)?

If possible, we will ensure that you get the employees who have worked for you earlier to your fullest satisfaction.

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FOREIGNERS Are the temps Polish employees?

The temps all have Slovakian, Polish or German nationality. People with Slovakian or Polish nationality have been able to work in all professional areas in the Netherlands since the borders were opened on 1 May 2007.