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Desk staff at my check in was super nice. Took my luggage to my room while I went to eat. He even gave me a drink coupon which I used to get brandy to soothe my flu symptoms. I got free water too. Thank you for great service.

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Helpful?

Thank carolobiagelio

Robert L, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear carolobiagelio,
We hope you're feeling better and it was great to hear our team made your stay a good one! We look forward to seeing you again the next time you are traveling in our area!

The hotel was about 5 miles from I-10, which was a surprise. We were checked in quickly and given keys to a clean room on a quiet floor. We really appreciated that after being on the road for a number of hours. We just needed a safe place to lay our heads. This exceeded our expectations!

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Helpful?

Thank needledriver

Robert L, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear needledriver,
We are so happy you decided to stay with us during your 'impromptu road trip'! We would love to become a regular part of your future travel plans in our area as well! Until then, happy adventuring to you!

This Hampton does not have microwave or fridge in the standard rooms. They also did not recognize my diamond status and give water and a snack. The rooms are ok and the business and fitness are standard.

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Helpful?

Thank James S

Robert L, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear James S,
Thanks for the feedback! We very much appreciate the loyalty of our Diamond members and I'm sorry if our desk clerk failed to convey the sentiment! Hopefully we'll see you again the next time you are traveling in our area so we can turn that 'Ok' into 'Outstanding'!

Stayed four days. Staff were nice but one wasn't as friendly as others. However everyone else were efficient and polite. The breakfast was great. The location is close to shopping malls, centers, a parks.

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Helpful?

Thank 640stanf

Robert L, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Thanks for your feedback 640stanf!
I was glad to see you enjoyed your time with us! I was sorry to hear you found one apple not as sweet as the rest of the bushel! We try to be just as awesome as our guests but you guys keep raising the bar! We truly hope to provide you with a uniformly...

The greatest staff, facility, and amenities that you will ever fine in Tucson, Az. Or any other hotel in the Southwest. The staff has never failed to take outstanding care of me and my family yet. The management never fails to ensure you are well taken care of.

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Helpful?

Thank Greg K

Robert L, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Greg K
Wow! That is high praise indeed and we're super happy that you've had great experiences with us! I promise that we're going to continue to try to earn that praise every time you're here. Here's to happy travels in the future!

This Hampton Inn is consistent in there service. There are no surprises when you check in. the location is centrally located for easy access to all parts of Tucson. The Staff are Friendly and accommodating. There are Restaurants near by, some within walking distance or just a short Drive

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Helpful?

Thank walterad2016

Robert L, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear walterad2016,
It is great to see that you feel you can count on us to deliver consistently friendly and helpful service! We look forward to being part of your local travel plans for many years to come!

I had a fantastic stay here. The hotel is located in a nice area with a beautiful view of the mountains as you drive to it. My room was a little on the small side in comparison to other Hampton Inn locations but it suited my purposes fine. The breakfast area was huge and the lobby had a nice look...

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Helpful?

Thank FG32

Robert L, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear FG32,
Thanks so much for the kind words about your recent stay! The area around here sure is beautiful isn't it? To be fair though, we can't claim full credit for the mountains as they were here when we got here, we just put a window frame around them! We look forward to seeing you again the next time...

Hampton Inn are my usual travel choice because the beds are usually comfortable and the rooms generally clean. Although this hotel could use some updating, we were satisfied with our stay. Our suite included a separate bedroom and the bath was spacious.

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Helpful?

Thank Sandra S

Robert L, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Sandra S
Thank you for taking the time to provide us feedback regarding your recent stay. We are glad you find Hampton Inns to be a reliably clean and comfortable stop during your travels. We hope to see you again the next time you are in our area.

Staff was horrendous, room was okay, but definitely will not be a choice of mine in the future. The woman at the front desk today at 12:00 pm insisted room 140 was not a room they had (which is where I indeed stayed for 4 days). She was rude and unacceptable for the hospitality field. Not a very nice staff...

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Helpful?

Thank Justin S

Robert L, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Justin S,
I am terribly sorry to hear about your experience while staying at our property. The customer service you described is certainly not representative of the experience we strive to provide our guests. We hope you will provide us another opportunity to serve you the next time you are traveling in our area. If you are inclined, we...

Nice hotel. Was in town for U of AZ family weekend. Friendly staff, nice clean lobby and room. The complimentary breakfast was good quality as well. The hotel is not far from the mall and nice restaurants. Would recommend this hotel to everyone.

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Helpful?

1Thank Shanna C

Stacy B, General Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Shanna C,
Thank you so much for the wonderful review in regards to your stay at our property the Hampton Inn & Suites Tucson Mall. We are happy we were able to host you while you were in town for U of A parents weekend! We loved having you and hope to see you the next time you are...

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Amenities

Highlights

Free High Speed Internet ( WiFi )

Pool

Free Parking

Fitness Center with Gym / Workout Room

Free Breakfast

About the property

Wheelchair access

Non-Smoking Hotel

Things to do

Pool

Fitness Center with Gym / Workout Room

Hot Tub

Room types

Suites

Non-Smoking Rooms

Kitchenette

Family Rooms

Internet

Free Internet

Free High Speed Internet ( WiFi )

Services

Free Parking

Free Breakfast

Business Center with Internet Access

Meeting Rooms

Self-Serve Laundry

Dry Cleaning

Laundry Service

Multilingual Staff

Official Description (provided by the hotel)

The Hampton Inn & Suites Tucson-Mall hotel is located just 12 miles north of downtown Tucson and just two miles from the popular shopping destinations of Foothills Mall and Tucson Mall. Our Tucson mall hotel is also only 5 miles northeast of La Encantada shops and restaurants. The Bisbee Mining & Historical Museum, the Old Tucson Movie Studio and the Pima Air & Space Museum are all a short drive away when considering things to do in Tucson, AZ. Beautiful Sabino Canyon and Saguaro National Monument are also just minutes away as are dozens of other fun and interesting Tucson hotspots.
Stay at this Tucson hotel and enjoy true southern hospitality. Sleep deeply in a clean and fresh Hampton bed(R) and stay connected with free access to high-speed internet. Start each day right with Hampton's free hot breakfast or just grab a Hampton On the Run(R) Breakfast Bag to take away with you from Monday to Friday. Swim laps in the hotel's large outdoor pool or relax in the whirlpool spa, or work out in the fitness center with a range of cardio machines and weights. Stay on top of work in our fully-equipped business center, and host a meeting in this Tucson hotel's 836 sq. Ft. Of dedicated meeting space....more less

Additional Information about Hampton Inn and Suites Tucson-Mall

Address: 5950 N Oracle Rd, Tucson, AZ 85704-3816

Location:United States > Arizona > Tucson

Price Range:
$82 - $205 (Based on Average Rates for a Standard Room)

Hotel Class:2.5 star — Hampton Inn and Suites Tucson-Mall 2.5*

Number of rooms: 109

Reservation Options:

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Also Known As:

Hampton Inn And Suites Tucson-Mall Hotel Tucson

Hampton Inn Tucson

Tucson Hampton Inn

Hotel Style:

#13 Romantic Hotel in Tucson

#21 Business Hotel in Tucson

#21 Family Hotel in Tucson

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