If you have baggage that you wish to check in, you can do that at a check-in
counter at your departure airport.
If your web check-in has failed, please proceed to a check-in counter at the
departure airport.

The innovative Recaro product design was applied. Experts at ergonomics institutes and several faculties carried out research studies in
order to investigate how they could
meet various demands of the project, and, among other things, their
research resulted in a significant reduction in the weight of the seats, by
about five kilograms. Such a reduction considerably contributes to a
decrease in fuel consumption, which
is of key importance in the airline business because of constant rise of fuel price.
The old seats were replaced in the Croatia Airlines' hangar, which opened in
2008. The hangar has been used for maintenance works on not only Croatia
Airlines' aircraft, but also on those of foreign airlines, hence enabling the export
of Croatia Airlines' expert services offered by the Technical Department.
Nova usluga u našim zrakoplovima
Kako bi vam boravak u našim zrakoplovima
bio što ugodniji našu smo uslugu tijekom leta
odluèili unaprijediti.
Novom uslugom, u prvom redu, elimo vam
predstaviti gastronomiju naše lijepe zemlje
preko pojedinih regija i ponuditi vam reprezentativni obrok koji vjerno doèarava hrvatske
krajeve.
U našim æemo vam zrakoplovima stoga tijekom dvije godine, od poèetka travnja, predstavljati pojedine hrvatske krajeve – Istru, Dalmaciju, Zagreb i Hrvatsko zagorje i Slavoniju.
A new service on board
In order to make your time on board as enjoyable as possible, we have decided to enhance our inflight service. With the new service we first and foremost want to introduce you to the fine cuisine of our beautiful country based
on the individual regions.
We will do this by offering
you a representative meal
which will be a faithful portrayal of the different parts
of Croatia. Therefore in the
next two years we will be
presenting individual Croatian regions – Istria, Dalmatia, Zagreb and Hrvatsko Zagorje and Slavonia.
9

SWITZERLAND
operated in co-operation with Swiss International Air Lines

1700
1720
1720
1720
2200

OU4467

DH4

OU4467

DH4

OU4467

DH4

OU4467

DH4

OU4467

DH4

1915

OU461/OU350

ZAG

1310

1615

DH4/32S

1525

OU461/OU330

ZAG

1310

1415

DH4

2335

OU465/OU312

ZAG

2130

2200

DH4

1600

OU461/OU674

ZAG

1310

1410

DH4

1545

OU461/OU344

ZAG

1310

1455

DH4

1520
2335

OU461/OU368

ZAG

1310

1405

DH4/32S

OU465/OU366

ZAG

2130

2200

DH4

operated in co-operation with Swiss International Air Lines

1145
1525
1520
1450

OU463

DH4

OU461/OU380

ZAG

1310

1440

DH4/32S

OU461/OU380

ZAG

1310

1430

DH4

OU461/OU652

ZAG

1310

1400

DH4

operated in co-operation with Swiss International Air Lines

1655
1500

OU4469
OU461/OU674

DH4
ZAG

1310

1410

DH4

operated in co-operation with Swiss International Air Lines

1310
2130

OU461

DH4

OU465

DH4

Sve informacije o redu letenja moete naæi i na internet stranicama Croatia Airlinesa
www.croatiaairlines.hr
All information about the new timetable can aslo be found on the Croatia Airlines website
at www.croatiaairlines.com
44

– sportske opreme
Prilikom rezervacije svakako napomenite o vrsti sportske opreme koju æete
nositi sa sobom. Prijevoz skija i skijaške opreme, golf opreme, dasaka za
jedrenje i bicikla, ako oprema prelazi dopuštenu teinu, naplaæuje se po
posebnim tarifama za prijevoz športske opreme.
Transport of
– baggage
Adult passengers or children paying reduced ticket prices have a free baggage
allowance:
– on international flights:
– 2 pieces / max 32 kg per piece in Business Class
– 1 piece / max 23 kg for Economy Class
– on domestic flights:
– 1 piece / max 20 kg for Business Class and
– 1 piece / max 15 kg for Economy Class.
Maximum sum of dimensions of each piece is 158 cm.
A child under two travelling free of charge or paying 10 % of the adult fare, is
allowed to check one foldable buggy and luggage with max dimensions 115 cm
– on international flights:
– 1 piece / max 23 kg
– on domestic flights:
– 1 piece / max 15 kg.
Apart from the checked-in baggage, the passenger is allowed to carry into the
cabin the following items: an overcoat, an umbrella or a cane, a small camera
and/or a pair of binoculars, a handbag or purse, pocket book or reasonable
amount of reading matter for the flight, a baby's carry cot and infant food to be
consumed on board, a fully collapsible wheelchair and/or a pair of crutches
and/or other prothetic device for passenger use. The allowed items include
one piece of cabin baggage, whose format must not exceed the total of 115
cm and weight of 8 kg.
Should the baggage exceed the allowed limit, the excess will be charged per
piece.
Any larger number, weight or size of baggage must be declared on making the
flight reservation.
For journeys outside Europe baggage policy of interline partners applies.
– animals – house pets
Your house pets are allowed to accompany you on
your Croatia Airlines flight, provided their entry is not
forbidden by the country into which they are being
taken. Depending on their weight, pets can travel
either in the passenger cabin or in the aircraft’s cargo
section, in a special compartment. On making your
own flight reservation, don’t fail to make the necessary reservation for your pet, and learn about the
documents it will require for the flight.
– sports equipment
On making your flight reservation don’t forget to specify the type of sports equipment you will be taking with you. The transport of skis and ski outfits, golfclubs,
water skis and bicycles is charged according to special tariffs for carrying
sports equipment, whenever their weight exceeds the baggage allowance.
51

Obzor Holidays Ltd
Obzor Holidays Ltd is a Croatia Airlines travel agency, specialising in business
and leisure travel to any destination. Common feature of all its programmes is
that they offer centrally located hotels, scheduled Croatia Airlines flights, connections from Dubrovnik, Split, Zadar and Pula.
The new Obzor Holidays brochure, City breaks 2012., includes the most
beautiful European metropolises. Choose your destination, and Obzor Holidays will take care of the flight, transfer, hotel and sightseeing reservations. Our
agency will help you in choosing the spot for your holiday in Croatia and
abroad. Look for our brochure Business & Leisure Croatia. There you will find
the most beautiful destinations in Croatia with hotels that will certainly meet all
your expectations since they offer quality service and excellent value for
money. Contact Obzor Holidays with full confidence, get to know all of the
Agency's programmes and make your holiday, business trip, congress or
incentive trip an unforgettable one!
Obzor Holidays, Teslina 5, Zagreb,
Tel. (+385-1) 487 31 68, 616 02 46,
fax (+385-1) 616 02 40,
www.obzorputovanja.hr,
e-mail: obzor@croatiaairlines.hr
Prijevoz iz grada u zraènu luku
Prijevoz iz grada (s terminala) u zraènu luku u veæini je gradova u svijetu dobro
organiziran, bilo da putnike svojim autobusima prevozi zraèni prijevoznik ili da
putnici stiu u zraènu luku javnim prijevozom. Cijena tog prijevoza nije uraèunata u cijenu leta.
Ground Transportation and Passenger Service
In most cities of the world, transportation between the city terminal and airport
is well organized, either by airlines themselves or by public transport services.
The fare for such transportation is not included in the amount paid for the air
ticket.
Informacije o polascima autobusa
Bus departure information
ZAGREB

Miles & More program je nagraðivanja putnika Croatia Airlinesa. U tom programu, èlanovi prikupljaju nagradne milje koje zamjenjuju za razlièite nagrade, a
nude im se i mnoge pogodnosti pri putovanjima. Da biste postali èlan, trebate
popuniti on-line pristupnicu na web stranici www.croatiaairlines.hr > Miles &
More > program > uèlanite se.
Miles & More is Croatia Airlines’ frequent flyer programme. In this programme,
members collect award miles, exchange them for various awards, and they are
also offered many attractive benefits on their travels. In order to join Miles &
More, you can apply online at www.croatiaairlines.com > Miles & More >
programme > Join the programme.

Hoteli i rent-a-car kuæe
Hotels and car rental partners
Nagradne milje moete prikupljati odsjedanjem u hotelima i iznajmljivanjem
vozila onih tvrtki koje su partneri Miles & More programa. Da bi vam se milje
ubiljeile, trebate navesti svoj èlanski broj pri rezervaciji.
You can collect award miles by staying at the hotels and renting cars of those
companies which are partners of the Miles & More programme. To ensure your
miles are credited, please state your Miles & More membership number when
making the reservation.
TROŠENJE NAGRADNIH MILJA – NAGRADE
SPENDING AWARD MILES – AWARDS
Prikupljene nagradne milje moete zamijeniti za nagradne zrakoplovne karte,
premještaj u viši razred putovanja (upgrade) ili upotrijebiti za plaæanje usluga
partnerskih hotela i rent-a-car kuæa. Osim toga, program Miles & More nudi
i razne druge moguænosti trošenja milja. Iznose nagradnih milja koje je potrebno zamijeniti za eljenu nagradu pogledajte na www.croatiaairlines.hr i
www.miles-and-more.com.
Award miles that you have collected on your Miles & More accounts can be redeemed for award flight tickets or upgrades or can be used for paying for the
services of partner hotels and car rentals. Besides, Miles & More programme
offers a variety of possibilities to spend miles. The amount of miles that you
need to exchange for the desired award you can find at www.croatiaairlines.com and www.miles-and-more.com.
Letovi
Flights
Nagradne karte moete rezervirati telefonski i putem interneta. Ako kartu rezervirate putem interneta, putujete u jednom smjeru ili ako putuje dijete, za kartu
treba utrošiti manji iznos nagradnih milja nego inaèe. U svakom sluèaju trebate
pripremiti broj vaše èlanske kartice i PIN Miles & More programa.
Za telefonsku rezervaciju nagradne karte nazovite Miles & More kontakt centar
za hrvatsko trište na telefon 062/220 220. Putem interneta mogu se rezervirati
jedino povratne karte i to na www.miles-and-more.com preko Surf & Save ili
Fly Smart opcije.
You can make a reservation for an award ticket by telephone or via internet. If
you make a reservation via internet, you need to redeem less award miles if you
fly one-way or if you book a ticket for a child. Anyway, you need to state your
Miles & More membership number and PIN.
For telephone reservation of an award ticket, please call the Miles & More contact center for the Croatian market by dialing 062/220 220. Via internet you
can make a reservation only for return tickets by Surf and Save or Fly Smart
options on the web page www.miles-and-more.com.
61