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Computer clearly infected. Any help appreciated.

cjbscotland

Posted 11 October 2011 - 07:17 PM

cjbscotland

New Member

Member

1 posts

Hello people, I am so glad I stumbled apon this amazing website. I would just like to say thank you to anyone who gives me help before you do. I understand how precious time can be and spending it by helping other people is a great thing to do especially on such an intricate topic.

Now on to my problem, my computer has been running slow for some time now, and when turning off it always is installing windows updates for about 5 minutes everytime it turns off. I also had some kind of google redirect virus on Firefox. However, my problems manifested themself earlier on tonight. When I switched on my computer a windows application allow box popped up for windows command promp. The file was from user/temp/iipenjmughpnrveg.exe. If I clicked cancel the box prompt would just pop back up again. I could not find this as a virus or trojan online when searching. I stupidly clicked continue and then my AVG popped up saying it had blocked a trojan ending in the name xosglec.sys. So very worried i then proceeded to run avg and delete any problems found which it did find, i then restarted to no avail. I then installed Malwarebytes to hopefully sort the issue this on quick scan found 40 problems with my computer which i then proceeded to deal with. However, that did not fix the issue either. I then somehow found this website which somebody will hopefully be able to help me with.

Anyway thanks for any time spent on my problem it is very much appreciated!Chris B.

Double click TDSSKiller.exe to run the program (Run as Administrator for Vista/Windows 7).

Click Start scan to start scanning.

If infection is detected, the default setting for "action" should be Cure

(If suspicious file is detected please click on it and change it to Skip).

Click Continue button

It may ask you to reboot the computer to complete the process. Click on Reboot Now.

If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.