The incident was later explained to have occurred because the driver's previous exit from the area had not been registered.

In December last year, the Building and Construction Authority said that more than 92 per cent of escalator incidents are caused by unsafe behaviour, with the remaining cases the result of mechanical problems such as faulty handrails.

The Straits Times

We have been experiencing some problems with subscriber log-ins and apologise for the inconvenience caused. Until we resolve the issues, subscribers need not log in to access ST Digital articles. But a log-in is still required for our PDFs.