The ice door mechanism broke. I have replacement parts, but I cannot remove the dispenser door cover. The schematic suggests that there are two tabs at the bottom of the housing assembly that the cover attaches to. Other posts suggest pulling out on, alternatively, to top of the cover or the bottom of the cover. In my case, there is very little give in either instance with a cracking sound at the top (bad). Any suggestions.

The ice door mechanism broke. I have replacement parts, but I cannot remove the dispenser door cover. The schematic suggests that there are two tabs at the bottom of the housing assembly that the cover attaches to. Other posts suggest pulling out on, alternatively, to top of the cover or the bottom of the cover. In my case, there is very little give in either instance with a cracking sound at the top (bad). Any suggestions.

Sds,

Here are the instructions for dismantling the dispenser assembly.

We're sure you'll do fine, and have it all taken care of in a short time.
(this is a basic teardown procedure, your unit may or may not have all the mentioned components).

SERVICING THE ICE AND WATER DISPENSERThe new ice and water dispenser is a simplified design, using half the number of parts as the previous design. Since the new dispenser isfoamed-in. the freezer door, it cannot be removed as an assembly, however it can be easily serviced. Following are the steps for disassembly:

1. Unplug the refrigerator power cord.2. Remove the overflow grille from the housing.3. Unsnap front cover at the bottom of the housing. (using a flat blade screwdriver, and tape or pad, twist the screw driver, or pry out the bottom trim using the molded slots in the bottom of the trim panel).4. Disconnect the front cover switch harness connector and set the cover aside.5. Disconnect the power wire harness connector (BL/BK and W wires)6. Disconnect the flapper door heater wire harness connector (if one is present).7. Release the dispenser microswitch retainers and slide the switches off of their locator pins. Carefully handle the switches so they do not come apart.8. Disconnect the wires from the terminals of the lamp holder.9. Remove the two 1/4. hex head screws from the control bracket and remove the control bracket.10. Remove the 1/4. hex head screw to remove the water fitting (fill spout) from the water dispenser lever.11. Unsnap the ice guide and remove it from the ice dispenser lever.12. Remove the air pot by sliding the rear of the air pot out of the slot molded to the dispenser housing and slip the linkage out of the flapper door mechanism assembly.13. Unsnap the flapper door and remove it from the ice dispenser lever. While you remove the flapper door, carefully guide the flapper door heater wire and connector over the door mechanism assembly.14. Remove the 1/4. hex head screw securing the dispenser levers pivot retainer to the dispenser housing and remove the retainer.15. Remove the water dispenser lever.16. Remove the ice dispenser lever by maneuvering it around the door mechanism assembly.17. Pull the pin from the door mechanism assembly and remove the spring and mechanism assembly.

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My Kitchenaid Superba refrigerator (KSRS25QDWH01) has a similar problem to the original poster. The ice flapper in the freezer is stuck open and no resistance is required to push the lever that normally opens the flapper to dispense ice.

I saw the instructions on this post but I had a problem when I tried to pry the plastic cover for the ice/water dispenser. One side had a slight crack and the other side had already been broken and repaired. Prying on it with the screwdriver exacerbated the situation.

Can somebody offer me some advice, please?
How exactly does it snap out? Where is it clipped to the door?
Given that the flapper stays open and the lever offers no resistance, what repair parts would I likely need? Since my cover is not as nice as it could be, are they cheap enough to consider getting a new one?

My Kitchenaid Superba refrigerator (KSRS25QDWH01) has a similar problem to the original poster. The ice flapper in the freezer is stuck open and no resistance is required to push the lever that normally opens the flapper to dispense ice.

I saw the instructions on this post but I had a problem when I tried to pry the plastic cover for the ice/water dispenser. One side had a slight crack and the other side had already been broken and repaired. Prying on it with the screwdriver exacerbated the situation.

Can somebody offer me some advice, please?
How exactly does it snap out? Where is it clipped to the door?
Given that the flapper stays open and the lever offers no resistance, what repair parts would I likely need? Since my cover is not as nice as it could be, are they cheap enough to consider getting a new one?

Thank you!

Your dispenser is a bit more involved than the previous information, but its still very similar. Try this:

Turn power off to the refrigerator. Remove the drip tray from the dispenser bottom. With a large blade screwdriver or putty knife Pull out at the bottom, lift up on the dispenser cover assembly, and remove the
assembly from the refrigerator door. Disconnect the dispenser cover wire

connector from the user interface board, and the ground wire connector from the ground wire harness. a) Remove the two screws from the ice
door assembly, and remove the assembly from its housing. b) Disconnect the motor wire connector. Push down on the quick disconnect locking ring, and pull the water tube from the fitting . d) Release the two clips, and pull the nozzle & ice guide out just far enough to remove the motor wires and connector, then remove the ice door assembly from the dispenser. Remove the two screws from the motor and remove the motor from the ice door

assembly housing.

There are several dispenser cosmetic components that are no longer available from the manufacturer, the dispenser facade and cover, being, no longer available.

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