Dell Gets Smacked Stock Goes Up

"You can have aggressive marketing, and if you go too far it's consumer fraud," Cuomo said Tuesday. "In our opinion they went too far, and this is consumer fraud. They offered a product, a service that they didn't deliver."

Ouch. As someone who has been bitten by Dell customer service hell, I'm glad to see the spotlight shining bright. Fascinating that Dell's stock rose after the news.

"You can have aggressive marketing, and if you go too far it's consumer fraud," Cuomo said Tuesday. "In our opinion they went too far, and this is consumer fraud. They offered a product, a service that they didn't deliver."

Ouch. As someone who has been bitten by Dell customer service hell, I'm glad to see the spotlight shining bright. Fascinating that Dell's stock rose after the news.