Description

Need to send a fax now? Start faxing in minutes using the award-winning app from eFax® - the world leader in Internet Faxing with 11 million+ users worldwide!
The eFax app is the easiest and fastest way to sign, edit, and send faxes wherever you are. No set-up fees or long-term commitment - it’s faxing made simple.
Receive, send, edit, and sign faxes from your phone with the eFax app:
• Send and receive faxes on the go
• Sign faxes with your finger, digitally
• Include custom cover pages
• Take photos of fax documents with your camera
• Read faxes easily with enhanced viewing options
• Highlight and edit faxes
• Upload files from Google Drive, Box, or Dropbox
• Create folders to tag and store faxes conveniently on your device or in the cloud
• Forward documents by fax or email from your phone
• Print faxes using Air Print
• Manage personal or business contact lists
• Choose a local or toll free fax number
• Send faxes to 200+ countries worldwide
The eFax app is compatible with any eFax Free or eFax Plus® subscription. New users can download the app and sign up for an eFax account in the app via iTunes (currently available in the US and Japan) or through the eFax® website. With an eFax account, you can fax from the app, from your email, and from your desktop on the eFax website!
eFax Plus subscription details ($16.99/mo): Includes 300 inbound/outbound fax pages per month, and your choice of a local or toll-free fax number. Subscription fee will be charged through your iTunes account when you confirm your in-app purchase. You may manage your subscription and turn off auto renewal in your iTunes account. Monthly subscription will renew automatically unless your subscription is canceled through your iTunes account and auto-renew is turned off 24-hours before the end of the current period. Renewed accounts will be charged $16.99 for renewal within 24-hours prior to end of current period. No cancellation of current month allowed during active subscription period. For more terms and conditions see https://www.efax.com/legal#agreement.
For more details visit the eFax website. Download the free fax app for iOS to start sending faxes today!

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Reviews

Customer Service

1

By RFalke123

The eFax app works great. Your customer service phone system being the only way to cancel an active account seems counterintuitive. Bringing faxing to our mobile phones but having us wait on hold to cancel is ridiculous. Until I can cancel the service within the app I will not be using eFax.

Tried to use once, got charged for 4 months

1

By Ambweezy

I tried to use this app once to no avail, I couldn’t get it to work for the life of me. When I went to cancel my free trial the same day that I began it, everything looked fine on my end. I checked my credit card statement a few months later and found out I was charged $17 for four months. I finally contacted Apple support and they helped me remove the subscription via my iPhone as opposed to with the company. Don’t waste your money with this app, go to kinkos!

Unreliable service. Lack of confirmations

1

By Yayasha2

Today eFax service was down.
Support recommended sending to efaxsend.com but it does not FAC provide delivery Confirmation

Did not work

1

By Alphawolfawooo

Tried to send a fax twice. Fax was never received and email confirmation claimed only one page was sent. Bad app.

Scam

1

By jennifer c r

I want my money back, I paid the subscription and I couldn’t send more then 10 pages and it didn’t even go thru !!!

Does not work

1

By High bid

Horrible... the “free” app wants you to sign up for $16.99/mo to use after downloading and signings in. Don’t waste your time....

No Refund Policy

3

By Jmbi Fresh

I don’t usually make many reviews however, I was taken back by the “world class customer service” when I called to cancel my subscription. I got the service when I bought my business in 2017 and shame on me for keeping this service because I haven’t used it since 12/12/17. The lady that helped me spoke broken English and I had to ask her to slow down so I could understand. She does not know how to slow down from my interaction. She continued to hound me 3 times for some other service I was not interested.
The 2 times I did use the service (in 2017), it seemed to work well. I was most taken back when she told me that eFax does not have a return policy. So this is for all of you that have found yourself in this situation. DO NOT EXPECT A REFUND IF YOU DO NOT USE THIS APP FOR A YEAR!!! Although eFax is in no way at fault for my oversight, the fact that they have ZERO refund policies is sending red flags. I will not be returning to this company in the future. Over $200 for the year and 0 uses = NO REFUND. Kinda weird!

Ok until you need support

1

By joelover123

I have used this app about 2 years now. It’s pretty good until you run into a problem. It is always only faxing the cover sheet and not the attachment with it. I call support and get someone who just tells you to delete the app and reinstall it.

Don’t bother

1

By Everytimebad

both attempts at faxing did not even go through even though they gave me a confirmation. I then began receiving “junk” faxes which eat up your 10 per month allotment very quickly! I don’t know about other applications but this one is not good. I canceled, unsubscribed and deleted it.

New Customer

5

By HappyinMI

I just started using eFax yesterday on a trail basis, the setup was simple as 123, I immediately started faxing without any hang ups I was in a desperate situation that I get this fax out ASAP, all my files were on my computer, so I utilized eFax from my desktop. Then I found out about the app I downloaded it and I been eFaxing from my iPhone ever since it’s a great program and app so far, so good, will keep you all posted! The near progress will determine if I keep the program beyond trail period!
Happy in MICHIGAN