To add this chart
to your site, copy and paste the code snippet below into your page.

Updated: 08/02/2015

CRM Application Architect:
Designs and implements CRM-related technology, business processes, and service. Assists in the development and implementation of CRM capabilities through the definition of business processes and requirements, application development, testing, training, change management, and communications. Performs customer database and contact management, sales force automation, service, and marketing automation.