A joint statement from Plymouth City Council and MTV said: “The safety of all our event goers – including those with mobility problems – is our absolute priority at all times.

“There are several areas around the MTV Crashes site where wheelchair users can enjoy the show safely.

“The area immediately in front of the stage is not safe for wheelchair users as it can become densely crowded and the audience frequently surges forward.

“Our security staff became very concerned for the safety of a wheelchair user at the very front of the crowd, directly behind the barrier and asked her to move to the viewing platform for her own safety.

“They spent around two hours trying to explain the risks to the wheelchair user and offered her various alternatives but she refused to move, putting herself and others at risk and leaving us no option but to remove her from the area.”

They vowed to investigate complaints.

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