Unable to install desktop scanner

1. To run Desktop Scanner you should have minimum java version 1.8 or later version. 2. Open command prompt run "java -version" and check whether you Java 1.8 version or later. 3. Go to the My Computer -> properties -> Advanced system settings -> Environment variables. Check Java Path(JAVA_HOME) whether you have minimum java version 1.8 or later. 4. Go to control panel check whether you have java version 1.8 or later installed. If not please install only 1.8 or later. Rest of the versions need to uninstall. 5. Please restart the system after and launch the Cisco Active Advisor Desktop Scanner application.