Legacy 2 Base and remote sofware update

I can not seem to be able to update ver. 1.60,1.61 software to my Legacy Base / Cab2 and Remote, I am using an HP ProBook Laptop with Windows 10 Pro 64 OS, keep getting error messages " Base not detected, "Status: Error, no respond from Base when I try to Make Cab or Base to the black read/write memory module. I am using the supply black 'Y" cable and follow the included instruction. I exhausted all possible connection methods i.e.. com 1 the serial cable, Key Span with usb ports, I've try every available com ports that available, slow speed the default fast speed but no results. Want to take the advantage of the new LCS technology. Both of my Legacy Base and Cab 2 is a ver. 1.52.

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