Salaries for 911 Operators in Massachusetts

There is a median 911 dispatcher salary in MA of $40,960, according to the Massachusetts Labor and Workforce Development. Level of experience in the field is very important as 911 operators considered “entry level” average about $31,370 while those considered “experienced” average $45,960, which makes for a nearly 32% shift in salary based on experience alone.

It’s also important to recognize that location can greatly impact salary. For 911 dispatchers in Massachusetts, Boston is undoubtedly the most lucrative location in the state income wise. In fact, the entry-level salary in Boston is 22.5% higher than in other areas like Brockton:

Boston

Entry: $37,459

Median: $49,072

Experienced: $58,048

Hampden County (Springfield)

Entry: $30,173

Median: $36,546

Experienced: $40,226

Lowell

Entry: $35,873

Median: $41,857

Experienced: $44,558

Brockton

Entry: $28,996

Median: $40,815

Experienced: $44,227

Shown here are additional 911 operator salaries in Massachusetts as provided by the U.S. Department of Labor: