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There are two types of errors that you can get while importing a record from Broker Center. The first one mentions truncation. This happens when one of your fields in broker center is more than 100 characters. If getting this error you should go back into your broker center record and check email addresses; company name and comments to see if any of them are too long. If you find one that is extraordinarily long contact us through the help desk and we can expand the field.

The other type of error you get while importing a record is a type mismatch. This will happen when there is an alphabetic character in an “all numeric field.” If you come across this error, contact us through the help desk.