Location

Address

About Lia Hyundai of Hartford is located just off Interstate 91 in Hartford, CT. Come see us today and experience our knowledgeable and friendly staff first hand! Call ahead or visit us online to schedule your next service appointment.

FROM THE SERVICE WRITERS TO THE CASHER THEY ARE ALL VERY NICE AND WANT NOTHING MORE THEN TO BE HELPFUL. I hope the next time I go there you are OUT of cup cakes they taste to good and I had two one and a half to much.

Vehicle:
2014 Hyundai Sonata Hyb

Category:
Service

Service Date:
02/26/2018

Service Type:
Repair

Review Created:
02/28/2018 01:50 PM

CHRISTOPHER D., Service Manager at Lia Hyundai of Hartford responded on 02/28/2018

I will not bring my car back to lia hyundai of hartford.. They did not seem as if they knew what they were talking about and they were trying to totally over charge me for a job they werent even certain would fix the issue...and as mentioned my brakes were far worst 2 days later after they were messing around with it trying to see if i needed a new brake switch...my brakes almost locked up on me...i found out by another dealer that my brakes were basically completely gone..HYUNDAI SHOULD HAVE TOLD ME THAT AND NEVER LET ME LEAVE THEIR SHOP! UNACCEPTABLE!!! i could have killed myself or someone else.

Vehicle:
2009 Hyundai Sonata

Category:
Service

Service Date:
02/16/2018

Service Type:
Maintenance

Review Created:
02/26/2018 01:02 PM

CHRISTOPHER D., Service Manager at Lia Hyundai of Hartford responded on 02/26/2018

Hi Shavonne, There is major confusion with the diagnosis on your car. Your brakes were COMPLETELY disassembled when you were here and were only 25% worn the reason (based on your statement) you may need brakes now is the module advised to replaced failed and locked up the brakes which in turn wears them out abruptly. BTW we did spend almost 5 hours on your car at NO CHARGE to help you out and the advise given to you recommending replacing the module and master was from Hyundai Tech line which are the engineers for your car. No dealership out there would have done what we did for you at no charge. Shame on us.Good luck with your future repairs and be safe.

I was in a different town with a nail in my sidewall and needed a new tire before bad snow/ice storm. I called Lia Hyundai and they told me to come immediately. They had everything I needed in stock and at a fair price.

Vehicle:
2014 Hyundai Sonata

Category:
Service

Service Date:
02/07/2018

Service Type:
Repair

Review Created:
02/10/2018 05:45 PM

CHRISTOPHER D., Service Manager at Lia Hyundai of Hartford responded on 02/19/2018

Location

Address

About Lia Hyundai of Hartford is located just off Interstate 91 in Hartford, CT. Come see us today and experience our knowledgeable and friendly staff first hand! Call ahead or visit us online to schedule your next service appointment.