Another Recommended Rewrite

What Singnet.com.sg's Abuse Auto-Response Really Means

September 11, 2006

This time, signet.com.cg - the Singapore Network, is demonstrating
that they support spammers and phishers on their network, and can't be
bothered to handle spam complaints in an efficient and professional
manner.

Here is their canned response to spam complaints via email:

Emails sent directly to our mailbox are no longer attended to with
immediate effect. Please use the online form at
http://www.singnet.com.sg/help/security/othersIAReport.asp to submit
your Internet Abuse Incident Report.

For more information on Internet Security, please visit our website
at http://www.singnet.com.sg/tou/security.asp

What this really means, at least to users who are trying to fight
spam by sending complaints to the originating networks, is this:

In order to further inconvenience those individuals whom have
already been abused by signet.com.sg spammers, we no longer bother to
deal with spam complaints send in an easy and direct manner, but
instead require those parties whom we have already abused and
inconvenienced to be further inconvenienced and abused by requiring
them to fill out a form including information that they will no longer
have access to by the time we send them this message. This has been
done to increase the protection that signet.com.sg provides to our
signet.com.sg protected spammers and to prevent our abuse department
from actually having to enforce or consider our acceptable use
policy.

Since our staff can't be bothered to do their jobs, please fill out
this inconvenient and troublesome, not to mention unnecessary, form at
http://www.singnet.com.sg/help/security/othersIAReport.asp and a
member of our staff will immediately begin to ignore your abuse
complaint.

If the administrators at the signet.com.sg network could be so kind
as to correct this email for clarity, it would be much
appreciated.