Feedback

Your feedback on your visit to our hospital is important to help us know what is working well and what improvements we can make.

All feedback including concerns, complaints, suggestions or compliments is welcome.

You can provide feedback by phone, email, in person, in writing or through this website.

How to share feedback

Talk to your caregiver or a more senior caregiver

Talk to our Customer Complains Coordinator on (08) 9462 4901

Ask a caregiver for a feedback form to complete

Complete the online form below

Details to include

What occurred and when, with dates and times if possible and the people involved

What outcome you would like to see as a result of sharing your feedback

If you are happy to be contacted about your feedback, please provide your contact details

Concerns about a patient's condition

Every patient room contains a whiteboard with an escalation process (DASH) explained. This helps your family, friends, or carers to activate a clinical review or involvement of a nurse manager in situations of deterioration or concern.

We acknowledge the Traditional Owners of Country throughout Australia and recognise their continuing connection to land, waters and community. We pay our respect to them and their cultures and to Elders past and present.