WHY HOST COLOR?

No cheap tricks, no hidden rules or misleading terms of service! Only a High quality IT infrastructure with 100% uptime network. Get resource-rich Dedicated Servers or a real Cloud Server Hosting and enterprise grade SATA storage or SSD with build-in fault-tolerance, HA, Automated Failover, customized service & support.

We Mean Cloud

Experience & Commitment

Host Color's NOC & Support have been managing servers IT infrastructure environments fore 18 years.

QUESTIONS & ANSWERS

What makes HC Web Hosting services better than others?

Yes! Our web hosting plans are better than most people can find on the market for some simple reasons. We have our own, reliable IT infrastructure. Unlike many other service providers, we control our network, our infrastructure and are able to apply custom policies. Another reason to consider HC among the best service providers is that we do not mislead our customers. You promise only services we can deliver. You will never see "unlimited" offerings in our website, simply because those do not exist. Compare our plans to others and you'll also find out that we give you more resources at reasonably low cost.

Does HC provide Wordpress Hosting?

Yes, we do provide WP Hosting in various forms. Hosted Wordpress CMS is available with the standard Web Hosting plans which start at $2.99/month. The next option, which is suitable for resource-demanding Wordpress based websites is either a VPS (Virtual Server) hosted on a standalone physical server or a Cloud instance, hosted on VMware powered infrastructure with various scalability options as well as fault-tolerant storage. You can use either fast enterprise SATA or enterprise Solid State Drive storage for your WordPress website. Do not forget to review and consider using our Managed Web Site service plans, which allow you to outsource the technical administration of your account and website to Host Color.

Where are your servers and IT infrastructure located?

Host Color (HC) uses a number of data centers across U.S to deliver web services. However our main facility is located 90 miles from Chicago at 746 S Arnold St. in the city of South Bend, Indiana. We are also part of the Equinix IT ecosystem, which means we can provision enterprise computing capacity in any 40 other premium IT facilities worldwide.

Does Host Color (HC) offer fast Internet connectivity?

Yes! Our network - AS46873 - is among the most connected ones in Midwestern U.S. We are proud to offer U.S. national peering & shortest possible routes to 60 million Internet users in Midwestern United States. Host Color has direct connectivity to CenturyLink (Level3), Cogent, Hurricane Electric, US Signal, TDS Telecom, Vocus Connect International Backbone and Retn. We also have multiple bilateral peering agreements and automated peering through Internet Exchanges with more than 70 international and national ISPs and networks. What does all this means to you? it means that your clients (websites, apps and data storage) will enjoy the lowest possible round trip delay to any point of North America and fast connectivity worldwide.

How does HC Support work?

Our Network Operations are open 24/7. We have engineers available onsite and remote NOC support operators. The best way to receive support and fast resolution is to open a Support Ticket in the Account Management Area. We usually respond fast to Support Tickets. You can also reach us at +1-574-367-2393 (101 for Technical Support) and on our LiveChat.

Do you do uptime monitoring of my website and applications?

Yes! However, remember that there is a different service framework for each IT service. For example, virtual & dedicated server services are very different from the Shared Hosting plans. There are also different types of monitoring services. Some monitor the web hosting service uptime per IP address or domain name. Others monitor application uptime. There is also a Network Monitoring services, which help you to understand the network bandwidth on your Dedicated or collocated server(s). If you need any specific monitoring service, please open Support Ticket in Account Management Area and tell us what you need.

Who are Host Color's customers?

We have been hosting websites and applications for small and medium-sized enterprises since 2000. Most of HostColor.com customers (70%) are U.S. based business, that use VPS, Dedicated and Virtual Machines a well as various services with system administration. We also have many Canadian, UK, Australian, Irish, Spanish, South African and Indian clients. We are friendly and open to customers from different nations and markets as long as they use Host Color's services for legitimate purposes, while following the best industry practices.

Are my account, payment details & personal data secure?

Yes, as long as you use strong passwords that include special characters, you're safe. Your profile at Accounts.HostColor.com is protected by Extended Validation SSL certificate. Certain safety policies apply to the user profiles. The administrative access to our database is also restricted and it is not directly accessible over the Internet. Please also be advised that Host Color does not store your full financial details in our CRM. We want you to know that Host Color LLC doesn't share customer's data with 3rd parties of any kind.

Does Host Color do Dedicated Server Hosting?

Yes, we do. Host Color offers Dedicated Hosting services from various U.S. and international locations. We offer Bare-metal Dedicated Servers and other server plans (such as VDS) from our main IT center in South Bend, IN (with a latency of 3-4 ms from Chicago) as well as from other U.S. locations including New York, Boston, Washington D.C., Los Angeles, Miami, Atlanta, Houston, Denver and Seattle. All Dedicated server plans are connected to 1 Gbps physical ports and are customized to the client's preferred hardware and software configurations.

Does Host Color offer Managed Hosting?

Yes, we do. We have Unmanaged and Managed service plans in each niche. Unlike most other web hosting providers that offer Managed Services only with VPS and Dedicated Servers, Host Color is pleased to offer small business owners a service named Managed Site. It allows to our customers to save thousands of USD per year on IT management by outsourcing the technical administration and development of their accounts and websites to Host Color. As a part of the technical administration we do code debugging, design elements editing, manage mobile friendly versions of our clients' sites, troubleshoot when necessary, improve the websites' security, search engine ranking (through unique, high quality organic SEO techniques) and deliver other valuable digital services.

What kind of web hosting do I need?

If you are a prospective customer who doesn't know which web hosting service to start with, please go to Account Management Center and open a Sales Ticket. A Host Color's representative will help you to make the right decision and will choose the most economical web hosting solution for you. We want you to know that we never up-sell our customers! Host Color is a fair service provider that drives business to its clients and partners by helping them to improve the IT management & operations, and by saving their financial and human resources.

What does High Availability (HA) Hosting mean & do I need it?

HA is a software service that minimizes any service outage. It provides uniform, cost-effective failover protection against hardware and/or Operating System (OS) failures. It monitors the servers to detect a failure on the underlying physical hosts or an OS failure inside the clients' instances. If an outage is detected, the HA functionality restarts the cloud instance on another physical host, part of the Host Color's compute cluster. The operations resume automatically and services return online. There is no need to reboot the server manually. If you want to make sure that your websites, applications and services will return online very fast in case of any outage, you should consider using Host Color's HA services.

Does Automated Fault Tolerance really offer 100% uptime?

Automated Fault Tolerance (AFT) is a service which eliminates the risk of a service outage. Host Color offers Automated Fault Tolerance as a paid add-on service to all Cloud services. Unlike the HA, which reduces any service outage, the AFT function eliminates it and ensures continuous availability for any websites, applications and other all workloads in an event of server failure. AFT creates a live shadow server (Failover Virtual Machine), which is synchronized and always up-to-date with the primary one. In an event of a hardware failure or an OS outage, the AFT automatically starts the failover VM, ensuring zero downtime.

Do I need a Cloud Hosting?

Most Marketeers and Sales Agents say "Yes, you do!". We work differently! We will talk to you about your project and will take our time to understand what you want to achieve? HC team will outline any possible IT infrastructure and service scenarios for your business and then will compare the Cloud computing to the traditional web hosting models. Cloud services, especially the Hybrid one are very efficient and cost-effective for businesses, as they help them create flexible IT frameworks and to organize operations more efficiently. On the other hand, traditional computing is simple to understand and in many ways more affordable. HC Cloud platform and IT infrastructure are among the best in the industry! It is more affordable for small and medium businesses and comes with more personalized support, compared to Google or Amazon Cloud AWS and other major cloud providers. Why don't you Ask your questions?.

Can I use Microsoft Office on HC Cloud Service environment?

Yes, you can host your own MS Office on a Cloud Desktop or Cloud server, hosted in a Private IT environment. You can run any kind of Office in the Cloud program - Office 2016, iWork, Open Office or LibreOffice, etc. Using our Cloud Computing infrastructure you can design and set up any kind of Linux or Windows cloud service framework.

What is the difference between Cloud & traditional Web Hosting?

It is simple. Just ignore the buzzword "Cloud" and focus on its technical specification. Term "Cloud" refers to computer clusters, a networking model of computer systems. In those systems the servers that deal with processing operations (Processing Nodes) are physically separate from the storage appliances (Storage Area Networks). Cloud computing systems are hardware-redundant. In case of a failure of any physical component, a they continue to operate. Therefore, they ensure operational continuity and guarantee a high service uptime. In order for any web hosting service or a computer instance to be defined as a "Cloud", it must be delivered from a clustered server infrastructure. On a user level, the computer instance itself would feature some form of HA or failover scenario, which would increase its operational continuity. If it doesn't offer anything like that, it should not be called "Cloud".

HOST COLOR

Established in 2000, Host Color is a provider of IT infrastructure, Colocation and Managed Web Hosting with 24/7 Support and Premium Service Level Guarantee. Our main Midwest US Data Center is located at 746 S Arnold St, South Bend, IN 46619 (90 miles from Chicago).