Friday, 6 March 2009

On 3rd March 2008, the Financial Services Authority (FSA) published new rules, stating that FSA-registered firms, as of today (6th March 2009), will be required to record all telephone conversations and electronic communications, which relate to client orders and the conclusion of transactions in the equity, bond, and derivatives markets (view the press release here). Such rule changes were first discussed in the previous year’s publication. To read about the new rules in full, view this report here. This means that all financial firms who deal with the equity, bond, and derivatives markets, and are registered with the FSA, will have to obtain call recording services on their phone systems, in order to comply with new regulations. Plum offer call recording solutions to customers, along with our numerous other telephone services, at low prices. You can find out more about our call recording services by clicking here, or alternatively contacting us by clicking on the ‘Contact Us’ link to the left of this blog entry.

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Plum Communications

Plum Communications

Plum Communications provide telecom services to businesses in the United Kingdom. The company was formed in December 1998 and has been continuously providing service to UK businesses since then. Customers benefit from a wide range of voice and data services and supported is provided by Plum's UK based staff.

Customers like the personal approach and the ability to speak to a named member of staff and not an automated attendant when service is required.

This blog is a random collection of news items and comment on the telecoms industry, business environment, and general matters affecting people's lives. You are welcome to respond to any blog item by clicking on the comment link at the end of each article.

If you wish to make general comments or have an enquiry please click on the link below and for more information about the company and to visit our web site please click on the photograph above.