Online complaint form

You can talk to us about any concern or complaint about a public mental health service in Victoria.

This form has been designed as an easy way for you to provide us with initial information about your concern or complaint. We may need more information (e.g. consent) to formally accept your complaint, and we can speak with you about this.

You can also use this form to make a request for us to contact you, without completing the details of your concern or complaint. You can do this by completing the short form (link below).

Alternatively, you can download and complete this form and send it to us. You can also contact us directly.

Section 6 - Privacy

We collect and use personal and health information provided to us to respond to concerns raised. Our privacy policy explains how we use information given to us, when we can share it, and how you can request a copy of this information. Please contact us if you would like us to send you a copy of our privacy policy.