Michael MichaelI have just created a group here (Backgammon Addicts) without a problem. Okay, it needs admin approval before it is published but that is normal. 2 weeks ago

Pankaj SharmaHi Groups needs admin approval as there are many spam user create groups. If the group is part of Jomsocial discussion and helps user to discuss about software it will be approved, As the group refer the personal site its not possible to publish groups. 2 weeks ago

Has anyone got a website that has the video upload working on it?
All our videos seem to get stuck in pending and never get processed
cron job has been triple checked and works... is that how it is suppose to be?
This site doesn't even have it working.

Michael MichaelJust because we cannot upload videos here doesn't mean there is anything wrong. It is probably an option that has been disabled in the backend in favour of the far less resource intensive option of video linking. 2 weeks ago

I have discovered this due to the fact we wished to increase the size of files to be uploaded to a larger value. Now if upgrading the php to 7.x fixes it, I'm all for that, but due to what is being returned from their troubleshooting php I also want to make sure they get their component fixed and am also trying to support them with as much knowledge as possible.

troubleshooting returns:

Check whether your server and Joomla settings meet JomSocial's system requirements.
Minimum required Recommended Current Description Help
MySQL 5.0.4 5.0.4 or higher 5.6.41-84.1-log PHP should be running on Apache / nix system Please contact your hosting provider and ask them to upgrade Apache to the minimum required version.
PHP 5.3.1 5.3 or higher 5.6.32 PHP should be running on Apache / nix system Please contact your hosting provider and ask them to upgrade PHP to the minimum required version.
PHP imagecreatefromjpeg imagecreatefromjpeg Supported image function Please contact your hosting provider and ask them to install this function on your server.
PHP imagecreatefrompng imagecreatefrompng Supported image function Please contact your hosting provider and ask them to install this function on your server.
PHP imagecreatefromgif imagecreatefromgif Supported image function Please contact your hosting provider and ask them to install this function on your server.
PHP imagecreatefromgd imagecreatefromgd Supported image function Please contact your hosting provider and ask them to install this function on your server.
PHP imagecreatefromgd2 imagecreatefromgd2 Supported image function Please contact your hosting provider and ask them to install this function on your server.
PHP curl curl 7.53.0-OpenSSL/1.0.2k-1.2.3 Used for Video Linking and Facebook Connect Please contact your hosting provider and ask them to install this library on your server.
PHP max_execution_time: 30 max_execution_time: 300 45 Check your php.ini file Please open the php.ini file and change the value of this variable to the minimum requirement. If you cannot do it yourself or if you do not have access to this file, please contact your hosting provider and ask them for assistance.
PHP max_input_time: 30 max_input_time: 300 60 Check your php.ini file Please open the php.ini file and change the value of this variable to the minimum requirement. If you cannot do it yourself or if you do not have access to this file, please contact your hosting provider and ask them for assistance.
PHP memory_limit: 128M memory_limit: 1024M 128M Check your php.ini file Please open the php.ini file and change the value of this variable to the minimum requirement. If you cannot do it yourself or if you do not have access to this file, please contact your hosting provider and ask them for assistance.
PHP post_max_size: 10M post_max_size: 4096M 32M Check your php.ini file Please open the php.ini file and change the value of this variable to the minimum requirement. If you cannot do it yourself or if you do not have access to this file, please contact your hosting provider and ask them for assistance.
PHP upload_max_filesize: 10M upload_max_filesize: 4096M 24M Check your php.ini file Please open the php.ini file and change the value of this variable to the minimum requirement. If you cannot do it yourself or if you do not have access to this file, please contact your hosting provider and ask them for assistance.Show more2 weeks ago