i AM SITTING HERE WAITING TO BE CALLED BACK BY CARRISA IN TECK SUPPORT LEVEL 2 IT HAS BEEN 20 MINUTES SINCE THE CALL WAS DROPPED. SHE HAS NOT HAD THE DECENCY TO CALL BACK
I HAVE HAD THE SERVICE FOR 4 MONTHS.....i HAVE HAD DATA OVERAGE THE WHOLE TIME. FINALLY TECK SUPPORT FIGURED OUT THAT MY EMAIL WAS RUNNING IN THE BACKGROUND.
NO ONE HAS BEEN ABLE TO FIX IT.
tHEY HAVE REFUSED TO GIVE ME AN EXTENDER FOR FREE EVEN THOUGH I HAVE POOR COVERAGE (THEIR TERM) IN MY AREA.
THE CUSTOMER SERVICE IS POLITE BUT IT WOULD BE CHEAPER AND THE SAME SERVIE WITH A WALMART 45 DOLLAR PHONE AND WOULD HAVE UNLIMITED DATA!!