If your strategic intent is to stay ahead of your competition for the long term, you need a growth strategy that is supported by an organisational design, which will deliver that for you.

Our experience, together with extensive research from around the globe, shows that businesses that sustain their competitiveness over the long term have two major characteristics – business excellence and organisational health – which they exhibit consistently. These characteristics become embedded in their ‘organisational DNA’.

Business excellence

Business excellence means being excellent in the three core disciplines of every business – People, Operations and Finance.

People excellence: Your culture and all aspects of how you manage the behaviour of your people. How your people act and how the company supports them – as individuals, in teams, towards clients and with each other.

Operations excellence: How you manage all operational aspects of your business, covering everything from business vision and strategy through to delivery of services. From strategic alignment through marketing and sales to the effectiveness of your structures, processes, performance measures and the results you achieve.

Finance excellence: How the financial aspects of your business are managed. How profitability and finance is understood, owned and delivered across the business.

Organisational health

A healthy enterprise is able to respond dynamically to the constantly changing commercial environment in which it operates. For this your organisation needs to be fully aligned internally, operate consistently at a high quality of execution, whilst being pro-active in focusing externally.

Internal alignment: The extent to which you have shared objectives, aligned to your strategy, supported by your culture and at the same time meaningful to individual employees. The energy and effort your people put into their work focusing on productivity and results.

Quality of execution: The degree to which you deliver against your promises, both internally and externally. The levels of client satisfaction and the ability to win and retain clients. Your aptitude to recruit and retain the right talent in the right roles.

External business focus: Your engagement with customers, suppliers, partners and other external stakeholders. Being attuned to your market, emerging technology, economic and societal changes. The ability to innovate and tailor your offerings to current and future markets.

Organisational capability

For Business Excellence and Organisational Health to become embedded in your organisation’s DNA, you need to know if you have the right capability. You must, therefore, critically assess whether you have the people, processes, systems, technologies and culture that are appropriate to deliver the vision, mission and strategy of your organisation for today and tomorrow.

Our business game changer will enable you to make that assessment and create development, investment and recruitment plans that address capability gaps. Thereafter, the on-going challenge is to maintain the organisation’s focus on learning from both successes and failures in all activities throughout the business.

Once you do that, you will be well on your way to an organisational design that supports your growth strategy and long term competitiveness – keeping you, your shareholders, directors and employees happy.

Testimonials

It is a real delight to work with Nicole – why do I say this? Firstly, her absolute integrity, responsiveness, flexibility and dependability. Secondly, her finely honed coaching and feedback skills have helped many of our senior managers positively embrace the changes they need to make to improve their own and their teams performance. Thirdly, her enthusiasm for life and being proactive about living it to the full makes it very interesting and great fun to work with Nicole.

Shirley Smith Global HR People Development, Lenzing AG

Andrew has excellent credentials across several industry sectors which enabled him to grasp our challenges very quickly. He’s very ethical in what he does (and) he adds value away from the defined sessions.

I have recommended Andrew several times and will continue to do so.

Andrew Smart Managing Director, Virtual Sales Team Ltd

Andrew’s experience, knowledge and advice enabled us to focus on the key issues. The Directors have already been discussing the potential benefits of engaging (his) services in the future to assist with the strategic direction of our business.

Darryl Pounds Director, John Burke Associates

Nicole is simply awesome. She is not only a wonderful kind hearted and warm person, she delivers time and again and is the ultimate professional. If you haven’t had chance to work with her, do. Then you may see why she gets so many recommendations.

Cliff Findlay Creative Director, Latitude Solutions Ltd

The Initial Assessment provided a valuable perspective across my business and made me reflect on some issues that I had not previously considered. The In-depth report provides some excellent pointers on next steps. Getting the rest of my management team to review the output provoked much needed discussion on some challenging issues.

John SharplesManaging Director, LPRS Ltd

The Business Excellence assessment was easy to use, asked sensible questions and the report pinpointed known weaknesses. The quality of the summary report was professional and thought provoking. Great idea.”

Alan MacKelworth Chairman, AMaC Ltd

The Business Excellence assessment is useful at pinpointing those areas that need the most attention on the path towards ‘outstanding’. It’s worth your time to discover something useful about your business.

Paul Matthews Managing Director, People Alchemy Ltd

After taking over as MD it became clear to me that the senior team was operating in their departmental silos and I wanted to change this so we became one team with a clear focus on improving the business. Therefore we engaged Haywood Mann to help design and deliver a programme for the whole of the senior team with this aim.

The Haywood Mann Diagnostics were an important contributor to the success of the programme. They provided a framework that helped us all understand the key components of a high performing team, it gave us ways to improve the relationships between team members and measures to show the progress made. This approach helped the team develop much faster than would have happened naturally and 6 months after the programme the performance of the team continues to improve as each member continues to practice what they learnt.

We will be continuing to work with Haywood Mann on our next steps to becoming a long term competitive business