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Customer Service Contacts

Our unparalleled service reputation comes from our team of technical support representatives and factory-certified service providers who are trained to assist you courteously and efficiently. Your needs are our priority.
Technical assistance, warranty service requests, parts orders and other after-sale service needs are handled promptly and courteously through our ST Fitness Customer Support Center, open Monday – Friday, 8:00 am – 5:00 pm, M.S.T.

We also consistently ship better than 95 percent of our parts orders on the same day they are placed by the customer.

When you call the Customer Support Center for assistance or service, please have your product serial number available. This will help our technician to quickly access and review the manufacturing data and service history for your specific product.