(3 cr.) This course examines institutional crisis
communication from a management perspective with
an emphasis on crisis prevention, planning and
response. Students are required to read and
discuss selected articles from the crisis
management literature, research and develop case
studies of contemporary crises, and participate in
simulations designed to develop professional
expertise and practical skills in crisis
management, including the management of
information, management of public communication,
strategic planning, problem solving, message
production and issues management.
Every Year, All

Sessions

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