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Motorcycle technician (repair and maintenance)

Overview of the role

Servicing and repairing motorcycles within either the franchised or independent motorcycle sector.

Reference Number: ST0376

Details of standard

Overview of the role

A motorcycle technician services and repairs motorcycles, motorised scooters, all-terrain vehicles (ATV’s), tricycles and vehicles where the rider sits astride the frame, within either the franchised or independent motorcycle sector.

A motorcycle technician works on all of the systems of the motorcycle. The nature of the work ranges from replacing components through to rectifying complex faults with the aid of specific diagnostic methods and equipment. Motorcycles require individual set up and adjustment in relation to rider requirements which range from leisure, commuting, commercial and competition use.

Today’s motorcycle technician has to demonstrate expertise in the technical side of their role. They need strong problem solving skills and a good grasp of the theoretical, practical and safety aspects of motorcycle systems.

They must be able to work independently and also operate as an effective team member, understand how their workshop and a motorcycle business functions from a commercial perspective, develop good customer handling skills and identify ways in which they can work efficiently.

Level: Level 3

Duration: Typically, three years

Entry requirements

Individual employers will set their own selection criteria for the applicants. However, it is recommended that to optimise the chance of selection a candidate can demonstrate an interest in the motorcycle environment. It is also recommended that the employer assesses the candidate’s ability to demonstrate mechanical skills and communicate both orally and in writing.

Qualifications

Apprentices without level 2 English and maths will need to achieve this level prior to completion of their apprenticeship.

Knowledge

Technicians must have knowledge and understanding of the types, application and unique characteristics of motorcycles, scooters, tricycles, ATV’s quad all-terrain vehicles (EU Type Approval L category) where the rider sits astride the frame and of motorcycle technologies:

Frame construction and knowledge of welding and brazing methods

Handle bar direct control, steering setup and geometry systems

Differing front and rear suspension systems, including set up and adjustment

Assist in upholding high standards of safety and efficiency in the workshop, adhere to the requisite business processes (e.g. environmental awareness, health and safety practices, record keeping, and customer contact) and standard workshop

Safely secure motorcycles to ramps and use specialised supporting stands in order to remove road wheels and major components, including: brake systems, suspension and drive (chain, belt or drive shaft)

Successfully inspect and prepare a motorcycle to the required quality standard for handover to the customer e.g. following a service, complex repair, pre-delivery inspection by checking work against

Service and maintain motorcycles in line with manufacturer specifications logged in manuals and online

Remove, repair and replace components in line with manufacturers’ defined instruction

Use diagnostic methods, mechanical and electrical measuring tools and equipment to check compliance and rectify faults

Investigate symptoms of motorcycle fault(s) and identify the underlying causes prior to repair.

Behaviours

Work cohesively with team colleagues and company ethics to ensure quality workmanship.

Ensure all work processes are carried out safely and report any concerns or

Communicate effectively and treat customers with respect when discussing topics that will support the process of diagnosing and rectifying faults and specific component set up requirements

Behave in accordance with the values of the company they work for, operate as an effective team member and be able to manage own time effectively

Take responsibility being honest and accountable for own actions and work

Progression

On completion of this standard individuals will be able to work towards higher levels of technical training, including master technician or professional accreditation, along with supervisory and managerial positions. In addition, manufacturers may offer their own specific product related advanced training that will be made available to individuals working in the franchised industry or as continued professional development (CPD). On successful completion of this apprentice standard the individual will be eligible to apply to join the Institute of the Motor Industry (IMI) Professional Register, a register of qualified time serving individuals in all aspects of the motor industry, enabling the public and employers to verify the person has qualified as an apprentice.