User Support

Browser Window Zoom Settings

Last modified April 30, 2018

Your browser has the capability to zoom, or change magnification. This will impact the placement of some buttons, and other elements of the interface, perhaps leaving some elements off screen. If you’re not seeing the interface as you’d expect, try these steps to troubleshoot with your zoom settings:

1. You can zoom ‘out’ on most web browsers by going to the (tools) menu, then choose Zoom, and then, the minus sign, or plus sign, until you can see the desired features in the browser window. Finding the Tools menus in your browser will differ by browser, but for example, in Google Chrome, you can find these within the at the top right of the Chrome browser. In an earlier version of Chrome, this More icon was previously a wrench as well as a ≡ icon . The icon has changed, but the functionality within the icon has not.

2. If you’re on a PC, the keystroke: Ctr + Minus Sign, or Ctr + Plus Sign will typically also do the trick