Recent reviews

Most recent

6.6 Good

CDG YUL
Flight 611,
Dec 04, 2016

Cons: After the family and priority boarding, there was absolutely no organization of which rows would be lining up to board the shuttle to the tarmack. My ticket and my boyfriend's ticket also both read as "Unable to board" and with a few clicks on the computer off to the side, we were fine but got no explanation as to why that occured.

Pros: Going out we had an A-319 - with OK overhead bins. Coming back we had an A-330 - more room seat wise and bin wise. The 330 was newer and had excellent video screens.

Cons: All airlines need to be better organized on boarding. Boarding should be from the window out to the aisle. Announcements about boarding should be posted on a screen "Now boarding rows XX". I can't hear the announcements (yes I have hearing problems), which staff really don't have time to be making.
I would be great if we could get back to the model of getting value - 1 bag free - meals on regular fare. The aggressive fees for extras are really the only way airlines make money.

7.0 Good

CDG YUL
Flight 511,
Nov 12, 2016

Economy class seats are consistently uncomfortable

Pros: Non-stop
Lots of movie choices
Two meals/snacks were free
On time departure

Cons: Unable to confirm return flight online from Paris
Seating is just soooooo cramped and uncomfortable

6.0 OK

LGW YYZ
Flight 523,
Nov 08, 2016

Air Transat

Pros: The crew was professional and helpful.

Cons: Flight was delayed about 2.5 hours. They ran out of vegetarian meals before getting around to all passengers with the meal cart, only to have tons of extra meat-based meals they were trying to give away afterward. Very little space for an international flight as well.