Bill pay options for Texas energy providers

The COVID-19 pandemic has many Texans feeling worried about energy bill payments. During this time of uncertainty, keeping the lights on has never been more important – and having an affordable Texas energy plan is at the top of many minds.

If you need payment assistance on your energy bills, call 2-1-1 or visit 211texas.org and search for “electricity bill assistance” to learn about assistance programs in your area. On March 26, the Public Utility Commission of Texas agreed to create a temporary emergency fund to help financially strapped Texans pay their electricity bills.

That same day, PUCT also unanimously decided to stop utilities from disconnecting power and water service to residents who have lost jobs and income due to COVID-19 actions for at least six months. (Click here for FAQs about PUCT’s relief program.)

That action came after many Texas energy providers responded to the crisis by extending payment deadlines and waiving late fees. To read more about how these providers have responded, click here.

For more information about Texas bill pay options, see the information from top energy providers below.