FAQs

The small print

TalkTalk Mobile

Only available to TalkTalk residential customers. Pay monthly and SIM only plans are subject to a minimum period, credit check and airtime conditions. Payment is by monthly Direct Debit only. Handsets and SIM cards are subject to availability. For a full list of terms and conditions visit www.talktalk.co.uk/mobiletermsconditions. For detailed pricing information visit www.talktalk.co.uk/mobilepricing. Prices may vary in accordance with our terms and conditions.

* For a summary of General Conditions 23 "Sales and Marketing of Mobile Telephony Services",click here.

** 99% network coverage provided by our partner Vodafone.

Double Data

Double data only applies to customers signing up online to a monthly SIM plan, 24 month tablet bundle or smartphone.

Family Calls

Calls are subject to eligibility. Family members must each have a TalkTalk mobile package charged monthly and linked to the main residential fixed line account. The TalkTalk landline must be the registered phone number of the account holder. Each additional mobile service will be charged in full on the monthly bill. Households limited to no more than two handsets (incl. SIMs) and 3 individual SIMs.

50% off line rental for 12 months on Small, Medium & Large Extra Minutes SIM 12 month contract, standard price applicable thereafter. Customers who change tariff within the first 12 months will forfeit the discount..

Half Price SIM Extra Data Promotion from 27 April to 14 May

50% off line rental for 12 months on Small, Medium & Large Extra Data SIM 12 month contract, standard price applicable thereafter. Customers who change tariff within the first 12 months will forfeit the discount.

Britain’ best value SIM data plan

Customers can’t get more data for their money anywhere else in the UK market when they buy online a small, medium or large 12 month SIM Extra Data plan whilst on 50% off line rental promotion. It is based on cost comparison over a like for like contract period compared to O2, EE, Tesco Mobile, Virgin Media, Vodafone and 3. Prices correct as of 3 March 2015.

SIM plans:

Britain’ best value SIM data plan: Customers can’t get more data for their money anywhere else in the UK market when they buy online a small, medium or large 12 month SIM Extra Minutes plan whilst on 50% off line rental promotion. It is based on cost comparison over a like for like contract period compared to O2, EE, Talkmobile, Tesco Mobile, Virgin Media, Vodafone and 3. Prices correct as of 28 January 2015.