Posting or editing a ticket 500s

Whenever I (or other users of my Lighthouse account) try to post
or edit a ticket, it 500s. I tried to open a ticket about this on
the official Lighthouse, but that 500'd too, so I know it's not
just my account. Any help would be seriously appreciated :)

Yeah, I'm getting this error too. We're using this at work so
would love an update to when it will be working again. Think we
might drop our subscription if it's broken as we're just trialling
it at the moment! Eek! Please don't make me go back to our old
system.

Has anyone heard anything on this yet? Its not so much the fact
the issue is there that is annoying me (we all know problems can
occur) its the complete silence on what is happening with it and
when we can expect it to be back up and running. Not really
suitable especially for a paid service!

What caused this issue? was it the changes in the cookie
settings that were updated, or was that prior to the update?

I agree though and what would be the best form of a service
announcement? I'm going to push for heavier use of the blog at
http://www.activereload.net for these sorts of things, but maybe
some sort of more direct form of contact as well since it's a paid
service? like in your user profile the option to receive admin
emails from activereload?

Sorry guys, I missed this forum post for some reason. As part of
an effort to refactor some of the Lighthouse backend, I wrote a
plugin to split database read and write requests between two
servers. I deployed Sunday night (after running the code in staging
all weekend), did a sanity check, and went to bed. I'm not really
sure what went wrong in here, but I've been running the same plugin
on staging all week without any issues.