Simplified deployment: More data can now be managed with fewer servers.
New near real-time monitoring and historical reporting deliver a customizable
dashboard, and predefined and user-defined reporting capabilities.

Simplified management and enhanced availability: Administration is simplified
through the exploitation of advanced autonomic computing concepts. Online
database reorganization capabilities help minimize the need to take the server
offline for database repairs.

Greater scalability: The ability to now manage up to twice as many objects
and run an increased number of concurrent operations compared to previous
versions.

Businesses face a tidal wave of information and data that seems to increase
daily. The ability to successfully manage information and data has become
an imperative. The IBM Tivoli Storage Manager V6.1 family of products (referred
to as Tivoli Storage
Manager V6.1) helps businesses successfully gain better control and efficiently
manage the "information tidal wave" with significant enhancements in multiple
facets of data protection.

From its inception, Tivoli Storage Manager has been a highly scalable
and available data protection solution. Tivoli Storage Manager V6.1 takes data
protection scalability to the next level with a new relational database, based
on IBM DB2® technology,
designed to store many more objects and manage more data. Greater availability
is delivered through enhancements such as online, automated database reorganization.
In addition, the increased scalability and the ability to leverage the latest
in server technology helps deliver increased performance of backup and recovery
processes.

With the relentless growth of data, it is more important than ever to have
visibility and control of the data to help ensure that it is accurately protected
and easily recoverable. Addressing these needs, Tivoli Storage Manager V6.1 delivers
new near real-time monitoring and operational reporting capabilities.

One way to successfully gain better control and efficiently manage the
information tidal wave is to slow it down by decreasing the rate of storage
capacity required to contain the data growth. Tivoli Storage Manager V6.1 helps achieve
this with a new built-in data deduplication feature that helps eliminate redundant
data. This can enable significantly more backup data to be stored on disk.

Successfully controlling and managing the information tidal wave alone
is not enough. Many other issues exist. One of these issues is the ability
to do business around the clock and anywhere in the world. For enterprise
IT departments, this can translate to increasingly stringent recovery point
objectives and recovery time objectives, and drive the need for more effective
business continuity, planning, and execution. Tivoli Storage Manager V6.1 helps address
these challenges with several new features and enhancements, including:

The information tidal wave consists largely of unstructured content such
as documents, images, and video. According to IDC, 161 exabytes of digital
content was created, captured, or replicated in 2006 and the number is expected
to multiply by six times to 988 exabytes by 2010. In addition, according to
IDC estimates, only 25% of the world's digital information is original. The
remaining 75% is replicated or duplicated data.

The IBM Tivoli Storage
Manager V6.1 family of products helps businesses successfully gain better
control and efficiently manage the information tidal wave with significant
enhancements in facets of data protection, including backup and recovery,
archive and retrieve, space management, disaster recovery planning, and centralized
management of distributed data, as well as enhancements to management and
administration.

Tivoli Storage
Manager V6.1 delivers improved scalability through more concurrent operations,
the ability to store more objects and manage more data, and a larger maximum
database size. This helps reduce and potentially eliminate the need for additional
servers due to size or operational constraints.

Additional key benefits:

An approximate doubling of the maximum supported size of the Tivoli Storage
Manager database, potentially enabling management of twice as many objects
with one Tivoli Storage
Manager server as compared to previous versions. Even with this increased
maximum size of the Tivoli Storage Manager database, other operational
considerations such as expiration, backup windows for clients, database backup,
or other server operations may limit how large the server should be in a given
customer environment.

A nine times increase in the maximum size of the recovery log, potentially
increasing the capacity to handle concurrent operations.

The ability to scale across multiprocessor systems is enhanced.

Availability is improved through online, automated reorganization of the
object database and real-time database integrity validation. This virtually
eliminates the need to take the Tivoli Storage Manager server "offline"
for repair actions.

No specialized database administration skills are required. Database
administration is accomplished through the Tivoli Storage Manager user interface
(UI) and through the exploitation of autonomic computing concepts such as
a self-tuning database buffer pool and automatic management of database and
recovery log storage.

Increased visibility into, and control of, the data protection environment

Tivoli Storage
Manager V6.1 delivers dramatically improved features for out-of-the-box operational
monitoring and historical reporting. A new customizable end-user "dashboard"
delivers graphical representation and monitoring of trends and current status.
This capability scales to help manage many Tivoli Storage Manager servers while
it is still lightweight enough to be used for only one server. Storage administrators
can generate reports in multiple formats such as HTML, Adobe® portable
document format (PDF), and comma-separated values (CSV). In addition, since
it is based on open source Eclipse Business Intelligence Reporting Tools (BIRT),
administrators can define their own customized reports. Operational monitoring
and historical reporting are available in Tivoli Storage Manager V6.1 and Tivoli Storage
Manager Extended Edition V6.1 at no additional cost. Built on Tivoli Common
Reporting, Tivoli Storage
Manager V6.1 can integrate with other IBM Tivoli products to deliver a consolidated
view into not only the data protection environment but the broader IT environment.

Tivoli Storage
Manager Administration Center enhancements:

A new lighter weight version of Integrated Solutions Console (ISC) infrastructure
is incorporated into Tivoli Storage Manager V6.1, significantly reducing
the overall footprint of the Administration Center. For example, the disk
footprint has been reduced by thirty percent from previous versions.

Faster installation allows a typical installation to be done in approximately
half the time required by previous versions.

Performance is addressed by requiring less time for initial page loads
and page switches. Processing of large queries is enhanced and overall response
time may be improved.

The ability to display the backup sets, client nodes, and client node
groups can now be done from one portlet. You can view all of the client nodes,
view them by server, or search for a node from the three available client
node tabs.

The configuration of server actions is consolidated in a single central
location, the new Manage Server table.

Enhanced data reduction capabilities, enabling significantly more original
data to be stored on disk through built-in data deduplication

Tivoli Storage
Manager currently provides significant data reduction through progressive
incremental backup, client compression, and subfile backup. In addition,
data reduction can be achieved through use of storage devices that can support
compression and data deduplication. Data deduplication is defined as the elimination
of redundant files and subfiles. These subfiles may also be referred to as
chunks, blocks, or extents. Only one instance is stored for each common chunk.
Tivoli Storage
Manager V6.1 extends its current data-reduction capabilities by adding a new,
built-in data deduplication capability in Tivoli Storage Manager Extended Edition
V6.1 for sequential-access disk (FILE) storage pools. The additional data
reduction achieved by Tivoli Storage Manager Extended Edition V6.1 data
deduplication will depend on factors which determine the degree of data redundancy,
including the type of data, change rate, and the number of clients.

Identical objects from same or different client nodes (even if names are
different)

Common data chunks (subfiles, extents) in objects from the same or different
nodes

Delivers transparent client access to deduplicated objects

Enhancements to help you achieve increasingly demanding recovery point
objectives, recovery time objective, and business continuity requirements

Enhancements:

More granular support for Microsoft Windows Exchange Mail Servers

Tivoli Storage
Manager for Mail V6.1 now supports the restoration of a user's mailbox or
items from within a mailbox that may have been accidentally deleted and restoration
of the mailbox as it existed at a previous point in time. Examples of what
can be recovered are an entire inbox, deleted items, e-mail drafts, journal,
calendar, notes, tasks, and user folders.

Search filters are provided for ease of locating individual items based
on sender name, subject text, attachment name, folder name, message delivery
date, and time or text strings within the message body.

Support for Microsoft Exchange 2003 and Exchange 2007.

Leverage of the Microsoft Exchange Recovery Storage
Group and Microsoft standard programming interfaces.

More granular support for Microsoft Windows Active Directory environments
with the following key functions:

Support for individual object recovery from System State backups of user
and group objects for Windows Server 2008 Active Directory
environments. An example is the restoration of an individual or group that
may have been deleted from the Active Directory.

Support for un-deletion (reanimation) of objects from the Active Directory's
tombstone to assist in manual recovery of individual objects for Windows 2003
and Windows Server
2008 environments.

Recovery and reanimation is accomplished without having to shut down or
restart the Active Directory server.

In addition, no changes are required to the backup approach used for Microsoft Exchange
and Active Directory.

A potential 100% throughput improvement (per Tivoli Storage Manager server) in file
system incremental backup performance from multiple clients can dramatically
shorten the backup window. This increased throughput allows you to either
shorten your backup windows or increase the workload managed within the current
backup window. These throughput improvements are available on Microsoft Windows and AIX® platforms
only.

Enhancements designed to improve performance with IBM System Storage N series and NetApp
Network Attached Storage (NAS) devices that deliver:

Deeper integration with IBM N series and NetApp. The speed at which Tivoli Storage
Manager V6.1 can back up these very large NAS devices is improved, while still
providing file level recovery. To achieve this, Tivoli Storage Manager V6.1 leverages
a NetApp Snapshot differencing interface for IBM N series and NetApp NAS file systems
to help identify new, changed, and deleted files, eliminating the need for Tivoli Storage
Manager V6.1 to scan the NAS file system prior to an incremental backup.

Potential improved speed at which a full image of the IBM N series and
NetApp file systems can be backed up, helping provide better business continuity
and disaster recovery protection. This is accomplished through integration
with the Network Data Management Protocol (NDMP) and the NetApp SnapMirror
to Tape function to move a disaster recovery image copied from the NAS device
to storage managed by Tivoli Storage Manager. The SnapMirror to Tape function
is not intended as a replacement for conventional backup operations, but does
allow disaster recovery protection for large file systems for which conventional
backup methods are impractical.

Enhanced business continuity and disaster recovery support for VMware
Consolidated Backup environments

Building on the VMware Consolidated Backup
enhancements delivered in previous releases of Tivoli Storage Manager, Tivoli Storage
Manager V6.1 now provides a full image backup of virtual machines for enhanced
business continuity and disaster recovery.

To restore your client systems more quickly and efficiently, you
can now use active-data pools in your recovery plans and procedures. Active-data
pools are storage pools that contain only active versions of client backup
data. Similar to the current support for copy storage pool volumes, disaster
recovery manager lets you do the following for active-data pool volumes:

Specify the names of active-data pool volumes to be managed by disaster
recovery manager

Recycle on-site and off-site active-data pool volumes according to server
policies and processes

Include active-data pool volumes in the scripts, macros, and documentation
that are part of the recovery plan file

Support for the IBM General Purpose File System (GPFS) for storage pool usage and LAN-free
access

This allows for storage agents and servers to access FILE devclass
storage from multiple physical systems on the LAN. The use of GPFS allows backup
traffic to be taken off of the LAN and moved to a SAN environment. This helps
reduce server utilization and enables more concurrent operations by distributing
them across multiple storage agents. Tivoli Storage Manager for Storage Area
Networks V6.1 is required to take advantage of this capability.

Enhanced licensing for virtualized environments

Tivoli Storage
Manager V6.1 supports IBM sub-capacity licensing terms and conditions for IBM Passport
Advantage® customers. Sub-capacity licensing is an excellent compliment
to Processor Value Unit (PVU) licensing. The PVU metric provides a fair
price for value received, and is based on the performance capacity of one
processor core. Sub-capacity licensing lets you license to a subset of the
server capacity, down to one core, by leveraging eligible virtualization technologies.
As x86 architecture multicore chips (for example, from Intel® and
AMD) add more cores per chip, you can use sub-capacity licensing to reduce
the number of cores licensed. As RISC-based servers continue to become more
powerful, you can leverage virtualization technologies to optimize your system
design and help improve your overall total cost of ownership.

Tivoli Storage
Manager for Copy Services and Tivoli Storage Manager for Advanced Copy
Services can help protect your mission-critical data that requires 24 x 7
availability. They offer ready-to-use, application consistent, product-based
solutions designed to implement high-efficiency backup and restore processes
for business-critical applications, and help to eliminate backup-related performance
impact on the production host. By integrating hardware and software-based
snapshot capabilities with IBM Tivoli Storage Manager and its data protection components
for Microsoft Exchange, Microsoft SQL, IBM DB2 UDB,
Oracle, and SAP, you can help manage your snapshot backup operations and leverage
the performance, scheduling, and media management functions of Tivoli Storage
Manager to help ensure that your application servers are operational 24 hours
a day.

Tivoli Storage
Manager for Copy Services provides the integration with Microsoft Volume
Shadow Copy Service (VSS) and VSS providers for snapshots. Tivoli Storage
Manager for Advanced Copy Services provides the integration with IBM FlashCopy® as
supported by IBM System
Storage SAN Volume Controller (SVC), IBM System Storage DS6000, IBM System
Storage DS8000,
and other snapshot mechanisms.

In today's business world, application servers often are operational 24
hours a day. The data on the application servers should be well protected.
With the rapid increase in the amount of data on these servers, their critical
business needs, and the shrinking backup windows, traditional backup and restore
methods may be reaching their limits in meeting your challenging requirements.
Snapshot operations can help minimize the impact caused by backups. Since
a snapshot operation typically takes much less time than the time for a tape
backup, the window during which the application must be aware of a backup
can be reduced. The snapshots can be retained as backups on local disk, sent
to Tivoli Storage
Manager server storage pools, or both.

New in Tivoli Storage
Manager Advanced Copy Services:

Enhanced Oracle application snapshot support when used in conjunction
with the IBM System
Storage SAN Volume Controller (SVC), IBM System Storage DS6000, IBM System
Storage DS8000, IBM XIV
Storage System, IBM N
series NAS, and NetApp NAS. Enhancements include:

Support for multiple snapshot versions

Support for FlashCopy of
a single mirror set in LVM mirrored environments

Enhanced snapshot support for SAP environments. Through integration with
the Backint interface, integration of Tivoli Storage Manager Advanced Copy
Services snapshot functionality into conventional backup procedures in SAP
is simplified.

Enhanced backup performance via incremental FlashCopy support for the IBM SAN Volume
Controller. Tivoli Storage
Manager for Advanced Copy Services now exploits incremental FlashCopy.
This can eliminate the need to perform a full background copy of the source
data for each FlashCopy image
that is created. After the initial FlashCopy image is created, only the
changed blocks will be copied to the same set of target volumes, improving
backup performance.

New in Tivoli Storage
Manager for Copy Services:

Updates to take advantage of the enhancements in Tivoli Storage Manager for Mail V6.1.

The hardware integration module, previously shipped with Tivoli Storage
Manager, has been removed. It is now included with the Tivoli Storage
Manager Backup-Archive client.

IBM Tivoli Storage
Manager for Mail V6.1

Tivoli Storage
Manager for Mail helps protect Lotus® Domino® and Microsoft Exchange data within the Tivoli Storage
Manager storage hierarchy. It supports online (hot) backup and exploits the
backup-certified interfaces provided by Lotus Domino and Microsoft Exchange. This helps to
maximize the protection of the data and the performance of backups and restores.

As previously mentioned, Tivoli Storage Manager for Mail V6.1 now provides
more granular support for Microsoft Windows Exchange Mail Servers.

IBM Tivoli Storage
Manager for Space Management V6.1

File management has been enhanced and simplified in Tivoli Storage Manager for Space Management.
When used in conjunction with the IBM General Parallel File
System (GPFS),
files managed by Tivoli Storage Manager for Space Management can be
moved from one GPFS storage
pool (for example, fast RAID) to another GPFS storage pool (for example, slower SATA
disks) while the filename will remain the same, including its directory and
filesystem name.

IBM System
Storage Archive Manager V6.1

IBM System
Storage Archive Manager provides data retention capabilities that help
meet requirements for data retention and disposition. IBM System Storage Archive Manager's
existing policy-based data management capabilities help meet these needs through
an open application programming interface (API). IBM System Storage Archive Manager
is designed to prevent the modification of data under its control and to prevent
the deletion of that data by unauthorized agents (individual or program) prior
to the expiration of the retention period. This helps ensure that neither
individuals nor programs can maliciously or accidentally delete data under IBM System
Storage Archive Manager control.

IBM System
Storage Archive Manager V6.1, based on IBM Tivoli Storage Manager V5.6.1, incorporates
many of the same enhancements and new features described previously, such
as:

New near real-time operational monitoring and historical reporting that
delivers increased visibility into, and control of, the data protection environment
through a customizable monitoring dashboard and predefined and user-defined
reporting capabilities

Integrated IBM enterprise-class DB2 database
technology to help manage more data through delivery of dramatic advancements
in data protection scalability, performance, and availability

A broad set of additional enhancements to help achieve greater information
availability objectives and business continuity requirements

Tivoli Storage
Manager for Enterprise Resource Planning V6.1 includes enhancements to take
advantage of the enhancements in Tivoli Storage Manager for Advanced Copy
Services V6.1.

IBM Tivoli Storage
Manager for Storage Area Networks V6.1

Tivoli Storage
Manager for Storage Area Networks works with servers and client computers
to make data transfers over a Storage Area Network (SAN). It allows SAN-connected Tivoli Storage
Manager servers and Tivoli Storage Manager client computers to make maximum
use of their direct network connection to storage. Key benefits of Tivoli Storage
Manager for Storage Area Network:

Helps reduce the impact of data protection on the LAN and can reduce CPU
utilization on both client and server

Supports a SAN-connected tape library, where multiple servers can share
a tape library and tape drives on a SAN

Tivoli Storage
Manager for Storage Area Networks is updated to exploit the enhancements in Tivoli Storage
Manager V6.1. Both the Storage Agent and the SANergy® components have been updated.

IBM Tivoli Storage
Manager for z/OS® USS
Client and API V6.1

Tivoli Storage
Manager for z/OS USS
Client and API is updated to exploit the enhancements in Tivoli Storage
Manager V6.1.

Summary of Tivoli Storage Manager products updated to V6.1 in
this announcement

Tivoli Storage
Manager

Tivoli Storage
Manager Extended Edition

Tivoli Storage
Manager for Storage Area Networks

Tivoli Storage
Manager for Space Management

IBM System
Storage Archive Manager

Tivoli Storage
Manager for Mail

Tivoli Storage
Manager for Enterprise Resource Planning

Tivoli Storage
Manager for Advanced Copy Services

Tivoli Storage
Manager for Copy Services

Tivoli Storage
Manager for z/OS USS
Client and API

Summary of Tivoli Storage Manager products not updated to V6.1
in this announcement

Tivoli Storage
Manager HSM for Windows V5.5

Tivoli Storage
Manager for Databases V5.5

Tivoli Storage
Manager for Microsoft SharePoint V5.4

Tivoli Storage
Manager for System Backup and Recovery V6.1 (already announced at V6.1)

Tivoli Storage
Manager FastBack V5.5.2

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from
IBM, you may link directly to Business Partner information for this announcement.
A PartnerWorld ID and password are required (use IBM ID).

Section 508 of the U.S. Rehabilitation Act

The IBM Tivoli Storage
Manager products in this announcement, when used in accordance with associated
documentation of IBM, are capable of satisfying the applicable requirements
of Section 508 of the Rehabilitation Act, provided that any assistive technology
used with the product properly interoperates with it. A US Section 508 Voluntary
Product Accessibility Template (VPAT) can be requested via the following IBM Web
site

Tivoli Storage
Manager V6.1 is an integral part of IBM Service Management. IBM Service Management
is a revolutionary way to align your organization - and all its related functions
- with your business. IBM Service Management encompasses the management processes,
tactics, and best practices to deliver business services. Since IBM understands
that IT and operations are very much a part of your business, we offer powerful
tools to help you align the four primary components of your business:

People

Processes

Information

Technology

IBM Service
Management lets you pull these critical components together with an array
of tightly integrated solutions that can be viewed as three interconnected
layers:

IBM intends
to deliver this support in a fixpack for Tivoli Storage Manager V6.1 in the first
half of 2009. Sun StorageTek ACSLS Manager software enables tape library
solutions, such as Tivoli Storage Manager, to be shared in a heterogeneous
environment. StorageTek ACSLS Manager software functions as the central service
provider for all library operations, efficiently sharing library resources
among Tivoli Storage
Manager servers across heterogeneous, distributed operating systems.

IBM Tivoli Service
Management Appliances

IBM intends
to deliver Service Management appliances in the second half of 2009. Tivoli appliances
are turn-key solutions that are designed to allow clients to quickly deploy
key Service Management solutions for their environment. Highlights of the
planned Tivoli appliances
are:

Ease of acquisition

Fast plug-and-play deployments

Ease of use

Integrated disaster recovery

One vendor interface for the entire solution

All statements regarding IBM's plans, directions, and intent are subject
to change or withdrawal without notice, and represent only goals and objectives.

The publications listed below will be available in English and can be downloaded
from the following Web site on the general availability date. Translated
copies in selected languages will be available for download within 60 days
of the general availability date.

The Publications Center is a worldwide central repository for IBM product publications
and marketing material with a catalog of 70,000 items. Extensive search facilities
are provided. Payment options for orders are via credit card (in the U.S.)
or customer number for 20 countries. A large number of publications are available
online in various file formats, and they can all be downloaded by all countries
free of charge, where IBM does business.

Specified operating environment

Hardware and software requirements

Tivoli Storage
Manager supported devices

Refer to the following Web site for the list of devices that are supported
by Tivoli Storage
Manager (5608-E01), Tivoli Storage Manager Extended Edition (5608-E02),
and IBM System
Storage Archive Manager (5608-E03). Libraries that have more than four
drives or more than 48 tape slots require a license for Tivoli Storage
Manager Extended Edition.

The program's specifications and specified operating environment information
may be found in documentation accompanying the program, if available, such
as a README file, or other information published by IBM, such as an announcement letter. Documentation
and other program content may be supplied only in the English language.

Customers who have a SAN environment may consider purchasing IBM TotalStorage® Productivity
Center in addition to Tivoli Storage Manager. The customer can benefit
from the ability to more fully manage their storage environment, including
backup and recovery, management of disk performance, management of the physical
network of the SAN, logical connections between the devices, and capacity
management of file systems and databases. Additionally, IBM TotalStorage Productivity
Center for Data complements Tivoli Storage Manager. The customer who leverages
these products will benefit from the ability to extend policies and file reports
to directly initiate a Tivoli Storage Manager's backup or archive when certain
threshold conditions are met, or in the case of file reports, if conditions
deem it necessary.

Limitations

Libraries that have more than four drives or more than 48 tape slots require
the Tivoli Storage
Manager Extended Edition license.

For additional information, refer to Usage restrictions in the Terms and conditions section of this announcement, or to
the license information document that is available on the IBM Software License
Agreement Web site

Performance considerations

The Tivoli Storage
Manager product's performance will vary depending upon a customer's particular
configuration, the client and server options, and customization.

Planning information

Software Subscription and Support (also referred to as Software Maintenance)
is included with licenses purchased through Passport Advantage and Passport
Advantage Express. Product upgrades and technical support are provided
by the Software Subscription and Support (Software Maintenance) offering as
described in the Agreements. Product upgrades provide the latest versions
and releases to entitled software, and technical support provides voice and
electronic access to IBM support organizations, worldwide.

IBM includes
one year of Software Subscription and Support (also referred to as Software
Maintenance) with each program license acquired through Passport
Advantage and Passport Advantage Express. The initial
period of Software Subscription and Support (Software Maintenance) can be
extended by the purchase of a renewal option, if available.

This program, when downloaded from a Web site, contains the applicable IBM license
agreement and License Information, if appropriate, and will be presented for
acceptance at the time of installation of the program. For future reference,
the license and License Information will be stored in a directory such as
LICENSE.TXT.

Security, auditability, and control

Tivoli Storage
Manager V6.1 products use the security and auditability features of the operating
system software. The customer is responsible for evaluation, selection, and
implementation of security features, administrative procedures, and appropriate
controls in application systems and communication facilities.

IBM Software
Services has the breadth, depth, and reach to manage your services needs.
You can leverage the deep technical skills of our lab-based, software services
team and the business consulting, project management, and infrastructure expertise
of our IBM Global
Services team. Also, we extend our IBM Software Services reach through IBM Business
Partners to provide an extensive portfolio of capabilities. Together, we provide
the global reach, intellectual capital, industry insight, and technology leadership
to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services
sales specialist, visit

IBM Tivoli Enhanced Value-Based Pricing

IBM Tivoli software
products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced
Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing
Model, which uses a managed-environment approach -- whereby price is
determined by what is managed rather than the number and type of product
components installed. For example, all servers monitored with IBM Tivoli's monitoring
product (IBM Tivoli Monitoring)
require entitlements sufficient for those servers. Other IBM Tivoli products
may manage clients, client devices, agents, network nodes, users, or other
items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements
of specific software components to specific systems, the IBM Tivoli Environment-Managed
Licensing Model provides the customer flexibility to deploy its IBM Tivoli software
products within its environment in a manner that can address and respond to
the customer's evolving architecture. That is, as the architecture of a customer's
environment changes, the customer's implementation of IBM Tivoli software can be altered as needed
without affecting the customer's license requirements (as long as the customer
does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented
applications are determined based upon the server's use in the customer's
environment. Typically, such applications are licensed and priced in a manner
that corresponds to each installed and activated processor of the server managed
by the IBM Tivoli application
to help correlate price to value while offering a simple solution.

For servers with physical or logical (sometimes called virtual) partitions,
entitlements are required for all installed and activated processors on the
server. For each IBM Tivoli application managing a clustered environment,
licensing is based on the cumulative number of installed and activated processors
on each server in the cluster.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX and Microsoft Windows/Intel
technologies, in order to simplify the customers licensing requirements, and
to provide a smoother, more scalable model. Pricing and licensing does not
differentiate between non-System z server platforms or operating systems.
For some products, this platform neutrality extends to System z® and other host servers as
well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Client device or client

A client device is a computer system that requests the execution of a set
of commands, procedures, or applications from another computer system that
is typically referred to as a server. Multiple client devices may share access
to a common server. A client device generally has some processing capability
or is programmable to allow a user to do work. Examples include, but are
not limited to, notebook computers, desktop computers, desk side computers,
technical workstations, appliances, automated teller machines, point-of-sale
terminals, tills and cash registers, and kiosks.

Engine

An engine is also referred to as a central processor (CP) or processor.
Engines for traditional workloads are called General Purpose CPs. Engines
for Linux workloads
are called Integrated Facility for Linux (IFL) engines or Linux-only engines.
Engines for Coupling Facility workloads are called Integrated Coupling Facility
(ICF) engines.

IBM IFL

This optional facility enables additional processing capacity exclusively
for Linux workload,
with no effect on the model designation of a System z or S/390® server. Consequently, executing Linux workload
on the IBM IFL
will not, in most cases, result in any increased IBM software charges for z/OS, OS/390®, VM,
VSE, or TPF operating systems/applications. There is, as indicated, a charge
associated with the IFL, and there may also be a charge for applications which
run on the IFL. The IFL may be dedicated to a single Linux-mode logical partition
or it may be shared by multiple Linux-mode logical partitions. Installations
should note that the Linux workspace enabled by this facility will not support
any of the S/390 traditional
operating systems (OS/390, TPF, VSE, or VM). Only Linux applications
or Linux operating
in conjunction with the Virtual Image Facility, an environment that operates
within a logical partition or in native S/390 mode and provides the capability
to create multiple Linux images, are supported by the IBM S/390 Integrated
Facility for Linux.

Managed processor (charging under full capacity in the managed environment)

Charges are based on the active processors on the machines in the computing
environment affiliated with the program rather than on the server where the
program is run. The managed processors which require Proofs of Entitlement
(PoE) are defined in the Charges section of the announcement or in the License
Information's program unique terms.

Notes:

IBM defines
a physical processor in a computer as a functional unit that interprets and
executes instructions. A physical processor consists of at least an instruction
control unit and one or more arithmetic and logic units.

Multicore technology allows two or more processors (commonly called cores)
to be active on a single silicon chip. With multicore technology, IBM considers
each core to be a physical processor. For example, in a dual-core chip, there
are two physical processors residing on the single silicon chip.

The program may not run on some or all of the processors
for which PoEs are required for the program's valuation method.

In the System
z IFL environment, each IFL engine is considered a single physical processor.

Threading, a technique that makes a single processor seem to perform as
two or more, does not affect the count of physical processors.

Where blade technology is employed, each blade is considered a separate
server and charging is based upon the total number of processors on the blades
with which the program is affiliated.

Not all processors require the same number of Value Unit entitlements.
To determine the number of Value Unit entitlements required, refer to the
processor value unit conversion table on the Passport Advantage Web site

In full capacity charging, PoEs must be acquired for all activated "processors"
(available for use) that are on the server where the program or a component
of the program is run.

Notes:

IBM defines
a physical processor in a computer as a functional unit that interprets and
executes instructions. A physical processor consists of at least an instruction
control unit and one or more arithmetic and logic units.

Multicore technology allows two or more processors (commonly called cores)
to be active on a single silicon chip. With multicore technology, IBM considers
each core to be a physical processor. For example, in a dual-core chip, there
are two physical processors residing on the single silicon chip.

In System
z IFL environment, each IFL engine is considered a single physical processor.

Threading, a technique that makes a single processor seem to perform as
two or more, does not affect the count of physical processors.

Where blade technology is employed, each blade is considered a separate
server and charging is based upon the total number of processors on the blade
on which the program is run.

When a server is shipped with six processors, but two of them are inactive,
four processors are active for the customer.

Not all processors require the same number of Value Unit entitlements.
To determine the number of Value Unit entitlements required, refer to the
processor Value Unit conversion table on the Passport Advantage Web site

A server is a computer system that executes requested procedures, commands,
or applications to one or more user and/or client devices over a network.
A PoE must be obtained for each server on which the program or a component
of the program is run or for each server managed by the program. Where blade
technology is employed, each blade is considered a separate server.

Terabytes

One terabyte of managed storage = 2 raised to the power of 40 bytes = 1,099,511,627,776
bytes

Copy storage pools for the space-managed data that reside on removable
media.

Space used on the IBM Tivoli Storage Manager server for any purpose other
than the primary storage of space-managed data.

Disk on the host being space managed.

A virtual tape library (VTL) is considered a removable media device, so
capacity is based on utilization.

The minimum amount of capacity that can be purchased is 1 TB.

Partial capacity will be rounded up to the next whole number of TB.

Additional capacity must be added in increments of 1 TB

Standby or backup systems

For programs running or resident on backup machines, IBM defines three
types of situations: cold, warm, and hot. In the cold and warm situations,
a separate entitlement for the copy on the backup machine is normally not
required and typically no additional charge applies. In a hot backup situation,
the customer needs to acquire another license or entitlements sufficient for
that server. All programs running in backup mode must be solely under the
customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning
the copy of the program used for backup purposes.

Cold - A copy of the program may reside, for backup purposes, on
a machine as long as the program is not started. There is no additional
charge for this copy.

Warm - A copy of the program may reside for backup purposes on a
machine and is started, but is "idling", and is not doing any work of any
kind. There is no additional charge for this copy.

Hot - A copy of the program may reside for backup purposes on a
machine, is started, and is doing work. The customer must acquire a license
or entitlement(s) for this copy and there will generally be an additional
charge.

Doing work, includes, for example, production, development, program maintenance,
and testing. It also could include other activities such as mirroring of
transactions, updating of files, synchronization of programs, data or other
resources (for example, active linking with another machine, program, database,
or other resource, and so on), or any activity or configurations that would
allow an active hot switch or other synchronized switch over between programs,
databases, or other resources to occur.

In the case of a program or system configuration that is designed to support
a high availability environment by using various techniques (for example,
duplexing, mirroring of files or transactions, maintaining a 'heartbeat',
active linking with another machine, program, database, or other resource,
and so on), the program is considered to be doing work in the hot situation
and a license or entitlement must be purchased.

Value Units

A Value Unit is a pricing charge metric for program license entitlements
which is based upon the quantity of a specific designated measurement used
for a given program. Each program has a designated measurement. The most commonly
used designated measurements are processor cores and MSUs. However, for select
programs, there are other designated measurements such as Servers, users,
client devices, and messages. The number of Value Unit entitlements required
for your specific implementation of the given program must be obtained from
a conversion table associated with the program. You must obtain a PoE for
the appropriate number of Value Unit entitlements for your implementation.
The Value Unit entitlements of a given program cannot be exchanged, interchanged,
or aggregated with Value Unit entitlements of another program. Whenever the
designated measurement is a processor core, not all processors require the
same number of Value Unit entitlements. To determine the number of Value Unit
entitlements required, refer to the processor value unit conversion table
on the Passport
Advantage Web site

Passport Advantage

Through the Passport
Advantage Agreement, customers may receive discounted pricing based on
their total volume of eligible products, across all IBM brands, acquired worldwide. The volume
is measured by determining the total Passport Advantage points
value of the applicable acquisitions. Passport Advantage points
are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport
Advantage, the Tivoli Enhanced Value-Based Pricing Model applies.
The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport
Advantage points value:

Analyze the customer environment to determine the number of charge units
for a product. The quantity of each product's part numbers to be ordered
is determine by that analysis.

Order the Passport
Advantage part numbers. A Passport Advantage point
value, which is the same worldwide for a specific part number regardless of
where the order is placed, is assigned to each Tivoli product part number. The Passport
Advantage point value for the applicable part number multiplied by the
quantity for that part number will determine the Passport Advantage points
for that Tivoli product
part number. The sum of these Passport Advantage points
determines the Passport
Advantage point value of the applicable Tivoli product authorizations which then
may be aggregated with the point value of other applicable Passport
Advantage product acquisitions to determine the total Passport
Advantage points value.

The discounted pricing available through Passport Advantage is expressed
in the form of Suggested Volume Prices (SVPs), which vary depending on the
SVP level. Each SVP level is assigned a minimum total Passport Advantage point
value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points
and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer
to the following Web site

The following Passport Advantage part number categories
may be orderable:

License and Software Subscription and Support 12 Months - this is the
product authorization with maintenance to the first anniversary date.

Software Subscription and Support Annual Renewal - this is the Software
Subscription and Support renewal for one anniversary that applies when a customer
renews their existing coverage period prior to the anniversary date at which
it expires.

Software Subscription and Support Reinstatement 12 Months - this is for
customers who have allowed their Software Subscription and Support to expire,
and later wish to reinstate their Software Maintenance.

Media packs - these are the physical media, such as CD-ROMs, that deliver
the product's code.

Documentation packs - these contain printed documentation such as the
User's Guide and Release Notes.

The following examples are provided to illustrate the customer's licensing
requirements.

References to processor-based licensing do not represent the actual
number of entitlements required. Entitlement requirements are Value Unit-based.
Processors referenced in these examples represent the designated measurement
on which the required number of Value Unit entitlements will be calculated.
The number of Value Units required per processor will depend on the processor
type. For more information refer to the Value Unit definition in the IBM Tivoli Enhanced
Value-Based Pricing terminology definitions. To determine the number of Value
Unit entitlements required per processor, refer to the processor Value Unit
conversion table on the Passport Advantage Web site

License entitlements for IBM Tivoli Storage Manager and IBM Tivoli Storage Manager Extended Edition
are required for all managed servers including the managing server. Licensing
is Processor Value Unit based and both full-capacity and sub-capacity licensing
is offered.

IBM Tivoli Storage
Manager supports tape libraries (including virtual tape libraries) up to and
including four drives or 48 slots. A PoE for IBM Tivoli Storage Manager Extended Edition
is required to use any of the following support: disaster recovery manager,
Network Data Management Protocol (NDMP), support of tape libraries (including
virtual tape libraries) with more than four drives or more than 48 slots,
or Storage Pool Data Deduplication.

If the NAS device is backed up using NDMP, entitlement for IBM Tivoli Storage
Manager Extended Edition is required.

If the NAS device is backed up using Common Internet File System (CIFS)
or Network File System (NFS), entitlement for either IBM Tivoli Storage Manager Extended Edition
or IBM Tivoli Storage
Manager is required, depending on the entitlement required for your environment.

An IBM Tivoli Storage
Manager for Storage Area Networks license is required for each IBM Tivoli Storage
Manager server that is sharing a library where an IBM Tivoli Storage Manager acts as the library
manager. A license is required for each library client and library manager.
An IBM Tivoli Storage
Manager for Storage Area Networks license is required for each system that
performs LAN-free operations.

The following customer network (referred to as the core environment) applies
to all of the examples to enable the reader to see where products tend to
manage something less than the entire environment. The customer's overall
core environment includes:

Distributed servers

20 uniprocessors

65 2-way servers

12 4-way servers

One 8-way server

One 12-way server with two virtual or logical partitions

One 14-way server

One 16-way Sun Ultra server with two 8-way physical partitions (only one
of which is managed by IBM Tivoli applications)

One 24-way server

One z800 server with two uniprocessor IFLs running Linux (for example, Linux on System
z)

Note: Linux on System z offerings may not be available
for all IBM Tivoli products.
This licensing example assumes such availability. Linux on System z offerings have distinctly
orderable part numbers in Passport Advantage and should be used
when ordering entitlements for IFLs running Linux.

If pricing products without
a Linux on System
z offering, you should exclude the z800 server entitlement requirement
indicated below.

The customer wants to manage the applicable distributed server environment,
which requires Value Unit entitlements associated with the following number
of processors:

Scenario 1: The customer wants to do basic archiving and retrieval for
all of the LAN-connected servers in its network. One of the 4-way servers
is the managing server at Site 1, and the z800 server acts as the managing
server at Site 2. The customer plans to back up 20 client devices (that is,
technical workstations, desktops, and so forth) at Site 2. In addition, it
wants to take advantage of the application-specific features required to back
up ten 2-way database servers (five SQL servers and five Oracle servers).

The customer must obtain the following entitlements for IBM Tivoli Storage
Manager:

Note: Licensing is valid for any database application supported by IBM Tivoli Storage
Manager for Databases. IBM Tivoli Storage Manager or IBM Tivoli Storage Manager Extended Edition
is required for each system with a database managed by IBM Tivoli Storage Manager for Databases.

Scenario 2: The customer adds a SAN (IBM Tivoli Storage Manager for Storage Area
Networks) to Site 1, and must obtain the following entitlements:

One of the 4-way servers above is the IBM Tivoli Storage Manager server and therefore
does not require entitlement to IBM Tivoli Storage Manager for Storage Area
Networks.

The customer is allowed to use IBM Tivoli Storage Manager for Storage Area
Networks in an IBM Tivoli Storage
Manager environment without the need to upgrade to IBM Tivoli Storage Manager Extended Edition.
Licensing for IBM Tivoli Storage
Manager for Storage Area Networks is in addition to IBM Tivoli Storage Manager or IBM Tivoli Storage
Manager Extended Edition.

LAN-free to disk support is available for specific IBM Tivoli Storage Manager systems, which
are listed on the product Web pages. The customer's use of Tivoli SANergy components,
included with IBM Tivoli Storage
Manager for Storage Area Networks, is limited to use of LAN-free backup and
restore to disk, in conjunction with its licensed use of IBM Tivoli Storage
Manager for Storage Area Networks. The Tivoli SANergy components included with IBM Tivoli Storage
Manager for Storage Area Networks may not be used for any other purpose.

Scenario 3: The customer wants to implement IBM Tivoli Storage Manager Extended Edition
at Site 2 for access to features like disaster recovery and large library
support. The customer also realizes a need for improved space management capabilities
at Site 2 on the distributed and Linux servers. The customer must obtain
the following entitlements for IBM Tivoli Storage Manager Extended Edition:

The 68 processors to IBM Tivoli Storage Manager Extended Edition will be a trade-up from IBM Tivoli Storage
Manager.

The customer will not have to trade-up its 20 Tivoli Storage Manager clients for use
with IBM Tivoli Storage
Manager Extended Edition because the client entitlements for IBM Tivoli Storage
Manager and IBM Tivoli Storage
Manager Extended Edition are interchangeable.

The customer must obtain the following entitlements for IBM Tivoli Storage
Manager for Space Management:

A customer has an IBM System Storage Archive Manager server with
a 5 TB primary disk storage pool and a removable media storage pool that will
store 4 TB of data within the next 12 months. The data in the primary storage
pools will be copied for off-site protection to a copy pool. The customer
has designated 10 TB of removable media for a copy storage pool.

The customer needs to purchase 9 TB of IBM System Storage Archive Manager.

A customer had purchased 9 TBs of IBM System Storage Archive Manager.
12 months after that initial purchase, the customer is managing 9 TB of data.
Over the next 12 months the customer estimates they will need to manage an
additional 2.4 TB worth of data.

The customer should purchase an additional 3 TB of IBM System Storage Archive Manager.

Customers who purchased IBM Tivoli Storage Manager for Data Retention were charged
a flat per-processor fee. That original purchase was not bound to any amount
of capacity. If the customer wants to add an an additional processor to their
existing IBM Tivoli Storage
Manager for Data Retention server, they will need to do so under the new pricing
model. If the customer wants to add a new IBM System Storage Archive Manager
server, this would be done as a new purchase following the examples above
and no migration would be necessary.

For migration purposes, customers will be granted 16 TB of IBM System Storage Archive
Manager for each processor they purchased of Tivoli Storage Manager for Data Retention.

Migration example 1

A customer originally purchased one processor of IBM Tivoli Storage Manager for Data Retention.
The amount of capacity on the IBM Tivoli Storage Manager for Data Retention
server is 12 TB. As part of the migration, the customer would be granted the
entitlement to manage 16 TB of IBM System Storage Archive Manager.
In this example, the customer could manage an additional 4 TB without purchasing
any additional entitlements.

A customer originally purchased one processor of IBM Tivoli Storage Manager for Data Retention.
The amount of capacity on the IBM Tivoli Storage Manager for Data Retention
server is 22 TB. As part of the migration, the customer would be granted the
entitlement to manage 16 TB of IBM System Storage Archive Manager.
Thus, the customer would need to purchase an additional 6 TB of IBM System Storage Archive
Manager.

Tivoli Storage
Manager for Copy Services and the prerequisite software products including Tivoli Storage
Manager, Tivoli Storage
Manager Extended Edition, Tivoli Storage Manager for Mail, are licensed on the
production machines. Use of a second copy of Tivoli Storage Manager for Copy Services
and prerequisite software products is authorized for installation on a secondary
machine (backup system) for backup at no additional charge. The secondary
server must be functionally paired with a production server on which the licensed
copy of Tivoli Storage
Manager for Copy Services and prerequisite software is installed.

Tivoli Storage
Manager for Advanced Copy Services and the prerequisite software products
including Tivoli Storage
Manager, Tivoli Storage
Manager Extended Edition, Tivoli Storage Manager for Databases, and Tivoli Storage
Manager for Enterprise Resource Planning are licensed on the production machines.
Use of a second copy of Tivoli Storage Manager for Advanced Copy Services
and prerequisite software products is authorized for installation on a secondary
machine (backup system) for backup at no additional charge. The secondary
server must be functionally paired with a production server on which the licensed
copy of Tivoli Storage
Manager for Advanced Copy Services and prerequisite software is installed.

Licensing for IBM Tivoli Storage Manager for z/OS USS Client and API is based on the
number of installed physical general purpose engines on a given IBM mainframe
server. The price metric is per engine. For example, if the customer has
the following:

An IBM mainframe
server with six engines and three have been designated as general purpose
engines

At least one instance of z/OS running

A USS file system that is required to be backed up

The customer must obtain the following entitlements for IBM Tivoli Storage
Manager for z/OS USS
Client and API:

ShopzSeries provides an easy way to plan and order
your z/OS ServerPac
or CBPDO. It will analyze your current installation, determine the correct
product migration, and present your new configuration based on z/OS. Additional
products can also be added to your order (including determination of whether
all product requisites are satisfied). ShopzSeries is available in the U.S.
and several countries in Europe. In countries where ShopzSeries is not available
yet, contact your IBM representative (or IBM Business Partner) to handle your order
via the traditional IBM ordering process. For more details and availability,
visit the ShopzSeries Web site at

Sub-capacity for selected distributed products in Passport
Advantage

Note: Sub-capacity is offered for previously announced IBM Tivoli Storage
Manager for System Backup and Recovery V6 (5608-E08), IBM Tivoli Storage Manager for Databases
V5 (5608-APD), and IBM Tivoli Storage Manager for Microsoft SharePoint V5 (5608-MSP).
Sub-capacity orderable part numbers for these product are included in the
following table.

Sub-capacity licensing is available for Tivoli Storage Manager V6.1 distributed
products available through Passport Advantage on a Processor Value
Unit basis. IBM software
products implement IBM License Metric Tool within their offerings so that
you can monitor and report quarterly to IBM on the use of the programs on a continuous
basis.

To be eligible for sub-capacity licensing terms on these products, you
must agree to install and configure IBM License Metric Tool and to enable the
collection of program use data on all eligible machines subject to sub-capacity
terms.

For those machines running programs with sub-capacity licensing terms,
you must use IBM License
Metric Tool to monitor program use and submit to IBM an IBM Use Report each calendar quarter. Multiple
copies of IBM License
License Metric Tool are not required. You can use more copies if you need
them to support your operational environment, but only one copy is required
to monitor all of your sub-capacity licensed products.

If this is the first product you have licensed under Passport
Advantage sub-capacity terms, you must agree to the terms of an attachment
to your Passport
Advantage or Passport Advantage Express contract and
submit a new Passport
Advantage enrollment form. In addition, first-time sub-capacity customers
have an opportunity to ensure a primary business contact is established for
their contracts.

If you order (these products) under sub-capacity terms, IBM License Metric
Tool will be made available to you if you do not already have one. You must
install and configure this tool for your sub-capacity products. Once the license
manager software is installed, you will be required to register online. (IBM may
need to contact you in order to finalize the registration process.) You must
monitor program use on a continuous basis with IBM License Metric Tool and submit IBM Use Reports
to IBM on
a calendar quarterly basis.

IBM License
Metric Tool is documented in the following customer publications, which are
available from IBM Publications
Center at

For more information, refer to Software Announcement 208-197, dated July 01, 2008.

Current licensees

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage

Passport
Advantage allows you to have a common anniversary date for Software Subscription
and Support (S&S) renewals, which can simplify management and budgeting
for eligible new versions and releases (and related technical support) for
your covered products. The anniversary date, established at the start of
your Passport
Advantage Agreement, will remain unchanged while your Passport
Advantage Agreement remains in effect. New software purchases will initially
include twelve full months of Software Subscription and Support (also referred
to as Software Maintenance). Software Subscription and Support in the second
year (the first year of renewal) can be prorated to be coterminous with your
common anniversary date. Thereafter, all Software Subscription and Support
(Software Maintenance) will renew at the common anniversary date for twelve
full months of Software Subscription and Support (Software Maintenance).

Refer to the IBM International Passport
Advantage Agreement and to the IBM Software Support Handbook for specific
terms relating to, and a more complete description of, technical support provided
through Software Subscription and Support (Software Maintenance).

Note: The ordering information for IBM Tivoli Storage Manager for System Backup
and Recovery is unchanged and is included for information only.

The quantity to be specified for the Passport Advantage part numbers
in the following table is per 10 Processor Value Units, per terabytes, and
per client device. To order for Passport Advantage, specify
the desired part number and quantity.

Software Subscription and Support (also referred to as Software Maintenance)

Software Subscription and Support (Software Maintenance) is included with
each product authorization acquired. Software Subscription and Support (Software
Maintenance) provides an easy and effective way by which the user has access,
during the coverage period, to eligible new versions and releases and to remote
technical support for the user's covered products.

The technical support included in Software Maintenance provides remote
support during normal business hours in the user's country or location as
well as access to escalation management 24 hours a day, 7 days a week, for
mission-critical (Severity 1) problems.

With Software Subscription and Support (Software Maintenance), the user
receives the following technical support benefits:

Support for routine, short duration installation and usage (how-to) questions
and code-related problems.

Support during normal country business hours, namely prime shift hours,
Monday through Friday, excluding national or statutory holidays.

Support for mission-critical (Severity 1) problems during non-prime shift
hours, namely all hours outside normal country business hours including national
and/or statutory holidays.

Two hour response time objective during prime shift for voice and electronic
submission. The response objective for critical/emergency problems during
offshift is also two hours.

Access to hints, tips, and frequently asked questions.

Access to escalation management 24 hours a day, 7 days a week.

Open Authorized Technical Caller list to submit problems to IBM Support Centers
on the user's behalf. Open to any number of technical specialists within the
user's IS organization. Each caller must be registered through the IBM problem submission
Web site in order to submit problems. Problem submission is handled by the
Site Technical Contact as listed on the Passport Advantage enrollment
form.

eCare for Software is an initiative designed to enhance the user's electronic
support experience by providing the following advantages:

Single view of IBM distributed software that includes easy/integrated
access to the following information and functions:

Comprehensive electronic (via the Web) self-help capabilities available
24 hours a day, 7 days a week.

Advanced search capabilities.

A single interface to the IBM problem submission/management system
for IBM distributed
software.

Software Subscription and Support (Software Maintenance) renewals offer
the user favorable pricing to continue the user coverage without interruption. Passport
Advantage allows the user to have a common anniversary date for Software
Maintenance renewals, which can simplify management and budgeting for eligible
new versions and releases (and for related technical support) for the user's
covered products. The anniversary date, established at the start of the user's
your Passport
Advantage Agreement, recurs on an annual basis while the user's Passport
Advantage Agreement remains in effect. However, regardless of when Software
Subscription and Support (Software Maintenance) is acquired, the coverage
period for Software Subscription and Support (Software Maintenance) is always
up to the anniversary date specified in the acquisition.

Refer to the IBM International Passport
Advantage Agreement and to the IBM Software Maintenance Handbook for specific
terms relating to, and a more complete description of, technical support provided
through Software Subscription and Support (Software Maintenance).

To order, specify the program product number and the appropriate license
or charge option. Also, specify the desired distribution medium. To suppress
shipment of media, select the license-only option in CFSW.

Subscription and Support must be ordered to receive voice technical support
via telephone during normal business hours, and future releases and versions,
at no additional charge. The capacity of Subscription and Support (for example,
Value Units or number of processors) must be the same as the capacity ordered
for the product licenses.

To order, specify the Subscription and Support program product number and
the appropriate license or charge option.

IBM is
also providing Subscription and Support for these products, via a separately
purchased offering, under the terms of the IBM International Agreement for Acquisition
of Support Maintenance (IAASM). This offering:

Includes and extends the support services provided in the base support
to include technical support via telephone during normal business hours.

Entitles customers to future releases and versions, at no additional charge.
Note that the customer is not entitled to new products.

When Subscription and Support is ordered, the charges will automatically
renew annually unless cancelled by the customer.

Customization option for z/OS

Select the following feature number to customize your order
if running on the z/OS platform. This feature can be specified on the
initial or MES orders.

Feature number Description
3450 Satellite Electronic Delivery

Customized Offerings for z/OS products

CBPDO and ServerPac are offered for Internet delivery, where ShopzSeries
product ordering is available. Internet delivery of ServerPac may help improve
automation and software delivery time. For more details on Internet delivery,
refer to the ShopzSeries help information at

Media type for this software product is chosen during the Customized Offerings
ordering process. Based on your customer environment, it is recommended that
the highest possible density tape media is selected. Currently offered media
types are:

CBPDOs - 3480, 3480 Compressed, 3490E, 3590, 3592*

ServerPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*

SystemPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*

*3592 is highest density media. Selecting 3592 will ship the fewest number
of media.

Once a product becomes generally available, it will be included in the
next ServerPac and SystemPac monthly update.

Production of software product orders will begin on the planned general
availability date.

CBPDO shipments will begin one week after general availability.

ServerPac shipments will begin two weeks
after inclusion in ServerPac.

SystemPac shipments
will begin four weeks after inclusion in SystemPac due to additional customization,
and data input verification.

The information provided in this announcement letter is for reference and
convenience purposes only. The terms and conditions that govern any transaction
with IBM are
contained in the applicable contract documents such as the IBM International
Program License Agreement, IBM International Passport Advantage Agreement,
and the IBM Agreement
for Acquisition of Software Maintenance.

Terms and conditions for distributed products

Licensing

IBM International
Program License Agreement including the License Information document and PoE
govern your use of the program. PoEs are required for all authorized use.
Part number products only, offered outside of Passport Advantage, where
applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also
referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

The IBM Agreement
for Acquisition of Software Maintenance (Z125-6011) agreement applies for
subscription and support (also referred to as Software Maintenance) and does
not require customer signatures.

These programs are licensed under the IBM Program License Agreement (IPLA) and
the associated Agreement for Acquisition of Software Maintenance, which provide
for support with ongoing access to releases and versions of the program. IBM includes
one year of Software Subscription and Support (also referred to as Software
Maintenance) with the initial license acquisition of each program acquired.
The initial period of Software Subscription and Support (also referred to
as Software Maintenance) can be extended by the purchase of a renewal option,
if available. These programs have a one-time license charge for use of the
program and an annual renewable charge for the enhanced support that includes
telephone assistance (voice support for defects during normal business hours),
as well as access to updates, releases, and versions of the program as long
as support is in effect.

Limited warranty applies

Yes

Limited warranty

IBM warrants
that when the program is used in the specified operating environment, it will
conform to its specifications. The warranty applies only to the unmodified
portion of the program. IBM does not warrant uninterrupted or error-free operation
of the program or that IBM will correct all program defects. You are responsible
for the results obtained from the use of the program.

IBM provides
you with access to IBM databases containing information on known program
defects, defect corrections, restrictions, and bypasses at no additional charge.
For further information, consult the IBM Software Support Handbook found at

IBM will
maintain this information for at least one year after the original licensee
acquires the program (warranty period).

Program technical support

Technical support of a program product will be available for a minimum
of five years from the general availability date, as long as your Software
Subscription and Support (also referred to as Software Maintenance) is in
effect. This technical support allows you to obtain assistance (via telephone
or electronic means) from IBM for product-specific, task-oriented questions regarding
the installation and operation of the program product. Software Subscription
and Support (Software Maintenance) also provides you with access to updates,
releases, and versions of the program. You will be notified, via announcement
letter, of discontinuance of support with 12 months' notice. If you require
additional technical support from IBM, including an extension of support beyond
the discontinuance date, contact your IBM representative or IBM Business Partner.
This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the
original licensee, you may obtain a refund of the amount you paid for it,
if within 30 days of your invoice date you return the program and its PoE
to the party from whom you obtained it. If you downloaded the program, you
may contact the party from whom you acquired it for instructions on how to
obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport
Advantage offering, this term applies only to your first acquisition
of the program and (2) for programs acquired under any of IBM's On/Off Capacity
on Demand (On/Off CoD) software offerings, this term does not apply since
these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer

You may not copy and use this program on another computer without paying
additional license fees.

Other terms

Volume orders (IVO)

No

IBM International Passport Advantage Agreement

Passport Advantage applies

Usage restriction

Yes. Usage is limited to the quantity of Processor Value Units, client
devices, and terabytes licensed. For additional information, refer to the
License Information document that is available on the IBM Software License Agreement Web site

Software Subscription and Support (Software Maintenance)
applies

Yes. Software Subscription and Support (also referred to as Software Maintenance)
is included with licenses purchased through Passport Advantage and Passport
Advantage Express. Product upgrades and Technical Support are provided
by the Software Subscription and Support (Software Maintenance) offering as
described in the Agreements. Product upgrades provide the latest versions
and releases to entitled software and Technical Support provides voice and
electronic access to IBM support organizations, worldwide.

IBM includes
one year of Software Subscription and Support (Software Maintenance) with
each program license acquired. The initial period of Software Subscription
and Support (Software Maintenance) can be extended by the purchase of a renewal
option, if available.

In addition, distributed software licenses acquired outside of Passport
Advantage include Software Subscription and Support (also referred to
as Software Maintenance) for a period of 12 months from the date of acquisition,
providing a streamlined way to acquire IBM software and assure technical support
coverage for all licenses. Extending coverage for a total of three years
from date of acquisition may be elected.

While your Software Subscription and Support (Software Maintenance) is
in effect, IBM provides
you assistance for your routine, short duration installation and usage (how-to)
questions, and code-related questions. IBM provides assistance via telephone and,
if available, electronic access, only to your information systems (IS) technical
support personnel during the normal business hours (published prime shift
hours) of your IBM support
center. (This assistance is not available to your end users.) IBM provides Severity
1 assistance 24 hours a day, every day of the year. For additional details,
consult your IBM Software
Support Handbook at

Software Subscription and Support (Software Maintenance) does not include
assistance for the design and development of applications, your use of programs
in other than their specified operating environment, or failures caused by
products for which IBM is not responsible under this agreement. For more
information about the Passport Advantage Agreement and the Passport
Advantage Express Agreement, visit the Passport Advantage Web site
at

Terms and conditions for z/OS host products

Licensing

IBM International
Program License Agreement including the License Information document and PoE
govern your use of the program. PoEs are required for all authorized use.

Agreement for Acquisition of Software Maintenance

The IBM Agreement
for Acquisition of Software Maintenance (Z125-6011) agreement applies for
subscription and support and does not require customer signatures.

These programs are licensed under the IBM Program License Agreement (IPLA) and
the associated Agreement for Acquisition of Software Maintenance, which provide
for support with ongoing access to releases and versions of the program.
These programs have a one-time license charge for use of the program and an
annual renewable charge for the enhanced support that includes telephone assistance
(voice support for defects during normal business hours), as well as access
to updates, releases, and versions of the program as long as support is in
effect.

IBM System z Operational Support Services
- SoftwareXcel is an option if you desire added services.

License Information form number

IBM Tivoli Storage
Manager for z/OS USS
Client and API: GI11-8951

The program's License Information will be available for review on the IBM Software
License Agreement Web site

Limited warranty applies

Yes

Limited warranty

IBM warrants
that when the program is used in the specified operating environment, it will
conform to its specifications. The warranty applies only to the unmodified
portion of the program. IBM does not warrant uninterrupted or error-free operation
of the program or that IBM will correct all program defects. You are responsible
for the results obtained from the use of the program.

IBM provides
you with access to IBM databases containing information on known program
defects, defect corrections, restrictions, and bypasses at no additional charge.
For further information, consult the IBM Software Support Handbook found at

IBM will
maintain this information for at least one year after the original licensee
acquires the program (warranty period).

Program technical support

Technical support of a program product will be available for a minimum
of five years from the general availability date, as long as your Subscription
and Support is in effect. This technical support allows you to obtain assistance
(via telephone or electronic means) from IBM for product-specific, task-oriented
questions regarding the installation and operation of the program product.
Subscription and Support also provides you with access to updates, releases,
and versions of the program. You will be notified, via announcement letter,
of discontinuance of support with 12 months' notice. If you require additional
technical support from IBM, including an extension of support beyond the discontinuance
date, contact your IBM representative or IBM Business Partner. This extension may
be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the
original licensee, you may obtain a refund of the amount you paid for it,
if within 30 days of your invoice date you return the program and its PoE
to the party from whom you obtained it. If you downloaded the program, you
may contact the party from whom you acquired it for instructions on how to
obtain the refund.

For clarification, note that for programs acquired under any of IBM's On/Off
Capacity on Demand (On/Off CoD) software offerings, this term does not apply
since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer

You may not copy and use this program on another computer without paying
additional license fees.

Other terms

Volume orders (IVO)

No

IBM International Passport Advantage Agreement

Passport Advantage applies

No

Usage restriction: Yes

Usage is limited to the quantity engines licensed.

For additional information, refer to the License Information document that
is available on the IBM Software License Agreement Web site

For operating system software, the revised IBM Operational
Support Services - SoftwareXcel offering will provide support for those operating
systems and associated products that are not available with the Software
Subscription and Support (Software Maintenance) offering.

This will ensure total support coverage for your enterprise needs, including IBM and
selected non-IBM products. For complete lists of products supported under
both the current and revised offering, visit

IBM has
transformed its delivery of hardware and software support services to help
you achieve higher system availability. Electronic Services is a Web-enabled
solution that offers an exclusive, no-additional-charge enhancement to the
service and support available for IBM servers. These services are designed
to provide the opportunity for greater system availability with faster problem
resolution and preemptive monitoring. Electronic Services comprises two separate,
but complementary, elements: Electronic Services news page and Electronic
Services Agent.

The Electronic Services news page is a single Internet entry point that
replaces the multiple entry points traditionally used to access IBM Internet services
and support. The news page enables you to gain easier access to IBM resources
for assistance in resolving technical problems.

The Electronic
Service Agent is no-additional-charge software that resides on your server.
It monitors events and transmits system inventory information to IBM on a periodic,
client-defined timetable. The Electronic Service Agent automatically
reports hardware problems to IBM. Early knowledge about potential problems enables IBM to
deliver proactive service that may result in higher system availability and
performance. In addition, information collected through the Service Agent
is made available to IBM service support representatives when they help answer
your questions or diagnose problems. Installation and use of IBM Electronic
Service Agent for problem reporting enables IBM to provide better support and service
for your IBM server.

If you are an IBM Business Partner -- Distributor for Workstation Software
acquiring products from IBM, you may link to Passport Advantage Online
for resellers where you can obtain Business Partner pricing information.
An IBM ID
and password are required.

The Americas Call Centers, our national direct marketing
organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned
availability date.

Trademarks

System Storage, GPFS, DS6000, DS8000, General Parallel File System and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, DB2, AIX, Passport Advantage, FlashCopy, Lotus, Domino, SANergy, z/OS, Notes, TotalStorage, System z, S/390, OS/390, SystemPac, System i and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Adobe is a registered trademark of Adobe Systems Incorporated in the United States, and/or other countries.

Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products
and services which are announced and available in your country can be ordered
under the applicable standard agreements, terms, conditions, and prices in
effect at the time. IBM reserves the right to modify or withdraw this announcement
at any time without notice. This announcement is provided for your information
only. Additional terms of use are located
at: