Hyatt Regency Orlando International Airport

Treat yourself to the ultimate convenience when you stay at the Hyatt Regency Orlando International Airport. Located inside of the main terminal of the airport, our prime location puts you within minutes of enticing shops and restaurants, local nightlife and some of Orlando's best kept secrets.

The hotel and restaurants are “before security” and so may be accessed by both travelers and non-travelers.

Global Entry is a program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Though intended for frequent international travelers, there is no minimum number of trips necessary to qualify for the program.

Participants may enter the United States by using automated kiosks located at select airports. All Global Entry members are also eligible to participate in TSA Pre✓®.

The Global Entry Enrollment Center is located on the B-side of the terminal, on Level 3, near the Food Court. Applications and interview scheduling must be done on the Global Entry web site.

CBP’s Mobile Passport Control (MPC), is the first authorized app to expedite a traveler’s entry process into the United States. Eligible travelers submit their passport information and customs declaration form to CBP via a smartphone or tablet prior to arrival.

Download the Mobile Passport Control App from the Apple App Store or Google Play Store prior to arriving

Create a profile with your passport information

Complete the “New Trip” section upon arrival in the United States

Submit your CBP Declaration form through the app to receive an electronic receipt with an Encrypted Quick Response (QR) code

Bring your passport and smartphone or tablet with your digital bar-coded receipt to a CBP officer

The APC kiosks speed up Customs and Immigration processing by allowing passengers to complete declarations, scan passports and capture fingerprints before presenting their receipt to a Customs & Border Protection (CBP) agent.

The kiosks are free to use, require no pre-approval, and may be used by U.S. and Canadian citizens; Green Card holders, and visitors from U.S. visa-waiver countries who have previously entered the U.S. since 2008.

The TSA Pre✓® Enrollment Center is located on the A-side of the terminal, on Level 3, opposite SunTrust Bank. Walk-ins are accepted, but document requirements, pre-enrollment and appointments may all be found on the TSA Pre✓® web site.

CLEAR is a biometrics-based pre-clearance system that allows passengers to enter dedicated security checkpoint lanes at participating airports.

The CLEAR Enrollment Center is located at the East Security Checkpoint, in the Hotel Atrium, on Level 3 of the main terminal. Applicants may sign up on the CLEAR web site, or when they visit the Enrollment Center to complete their application.

Arrival and Departure Guides

Gate Area

Domestic passengers will leave the aircraft via a jetway which takes you into a gate area in an Airside Terminal that is separated from the Main Terminal. Facilities including restrooms, shops, restaurants, ATMs and telephones can be found in this area.

Transportation To The Main Terminal

To reach the Main Terminal, follow directions on overhead signage to the shuttle station which is located in the center of the Airside Terminal.

The Main Terminal (A-Side and B-Side) is open to the public as well as to arriving and departing passengers. It is where the airline ticket counters, baggage claim, tour operators, rental cars, shops, restaurants, hotel, currency exchange and ground transportation can be found.

Board The Shuttle

The shuttle doors will automatically open when it is time for you to board.

Shuttle To The Main Terminal

The journey to the Main Terminal (A-Side or B-Side) takes just over one minute. As the train transports you, observe the signage and listen to the instructions directing you to either Baggage Claim A or Baggage Claim B. The shuttle will arrive on level 3 of the Main Terminal.

Main Terminal

Once you are inside the Main Terminal, look for the large letters depicting Baggage Claim A or Baggage Claim B.

Baggage Claim

Take the stairs, escalator or elevator down to the Arrivals/Baggage Claim on Level 2. Check the monitors to determine the correct baggage carousel for your flight.

Departing The Airport

Curbside pick-up by private car is on the Arrivals/Baggage Claim Level (Level 2).

Passports & Immigration

After exiting the aircraft, all passengers will be required to produce passports and/or visas at the Immigration checkpoint. Orlando International Airport uses the Mobile Passport app, and Automated Passport Control kiosks to expedite the processing of our arriving international passengers. Global Entry is also available to passengers enrolled in the program.

Baggage Claim & Customs

After clearing Immigration you will recover your baggage from the baggage carousel and proceed through the Customs checkpoint.

Baggage Transfer

After clearing Immigration and Customs you may either keep your checked bags with you, or place them on the baggage belt for transfer to the Main Terminal (A-Side or B-Side).

Transportation To The Main Terminal

To reach the Main Terminal, take the escalator, stairs or elevator up to the shuttle station.

The Main Terminal (A-Side and B-Side) is open to the public as well as to arriving and departing passengers. It is where the airline ticket counters, baggage claim, tour operators, rental cars, shops, restaurants, hotel, currency exchange and ground transportation can be found.

Board The Shuttle

The shuttle doors will automatically open when it is time for you to board.

Shuttle To The Main Terminal

The journey to the Main Terminal (A-Side or B-Side) takes just over one minute. As the train transports you, observe the signage and listen to the instructions directing you to either Baggage Claim A or Baggage Claim B. The shuttle will arrive on level 3 of the Main Terminal.

Main Terminal

Once you are inside the Main Terminal, look for the large letters depicting Baggage Claim A or Baggage Claim B.

Baggage Claim

Take the stairs, escalator or elevator down to the Arrivals/Baggage Claim on Level 2. Check the monitors to determine the correct baggage carousel for your flight.

Departing The Airport

Curbside pick-up by private car is on the Arrivals/Baggage Claim Level (Level 2).

Arrival At The Airport

Check-in for departing flights is on the Departures Level (Level 3) of the Main Terminal (A-Side or B-Side). Check the Airlines page to determine whether you need to be on the A-Side or B-Side of the terminal.

Check-In Options

If you have not checked in and received your boarding pass before arriving at the airport:

Skycap Check-In: You may check-in with the skycaps on the curb if you are traveling within the U.S.

Self Check-In is available at self-service kiosks located throughout the terminal.

Ticket Counter Check-In is available inside the terminal. You are required to check in at an airline ticket counter if you do not have a ticket, require changes to a ticket, or you are checking in for an international flight.

Main Terminal

The Main Terminal (A-Side and B-Side) is open to the public as well as to arriving and departing passengers. It is where the airline ticket counters, baggage claim, tour operators, rental cars, shops, restaurants, hotel, currency exchange and ground transportation can be found.

TSA Security Checkpoint

Once you have have your boarding pass, follow the airport directional signage towards the gate from which your flight is departing. Check on the flight information displays to verify the gate and time of departure. Orlando International Airport offers two expedited screening options, CLEAR and TSA PreCheck. To utilize these services passengers must be registered members of these programs.

Transportation To The Gates

Follow directions on overhead signage to ensure the train you are boarding will take you to the correct gate area for your airline/flight.

Board The Shuttle

The doors will automatically open when it is time for you to board.

Shuttle To The Gates

The journey to the gates takes just over one minute and provides a great view of the landscape and waterways of Orlando International Airport.

Locate Your Gate

Follow directions on overhead signage to the gate from which your flight is departing.

Waiting To Board

Once in the gate area, follow the directions of the airline staff concerning boarding the aircraft.

Art Program

Art is an integral part of the overall design of the Orlando International Airport

These selected pieces reflect highlights of the airport's permanent Art Collection. The Collection is comprised of works reflecting a variety of styles and media. The Art connects the broad architectural spaces, light filled areas, and green foliage to create a unique impression of Florida's warmth, brightness and natural beauty. The Art also serves as a wayfinding element for the airport's passengers. The artists commissioned to create these works are of regional, national and international renown. The Greater Orlando Aviation Authority is solidly committed to a model program of Art in public places, with pieces distributed throughout the terminal complex.

For more information please contact the Public Affairs department.

Share The ArtSponsored by the Greater Orlando Aviation Authority and the National Arts Program

The National Arts Program Background The National Arts Program (NAP) was conceived by Mr. Leonard Andrews in 1985 in Philadelphia. The program offers employees and their families the opportunity to exhibit their artistic talent in a public exhibit and have their work professionally judged. The event is highlighted by an awards ceremony where cash prizes are awarded and each participant receives a Certificate of Participation.

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