Ministry said that Citizen' Charter 2017 will make service delivery system and grievance redressal mechanism more efficient so that it delivers goods and services to its stakeholders in a time bound manner.

Union Labour Minister Bandaru Dattatreya during a programme organised on International Labour Day in New Delhi, on May 1, 2017. Photo: IANS

Under e-court management system, parties can file all their evidence / documents online

In order to bring transparency and accountability on part of Employees' Provident Fund Organisation (EPFO), Minister of State for Labour & Employment (IC), Bandaru Dattatreya on Tuesday launched EPFO’s Citizens’ Charter 2017 and e-court management system in Bangalore.

Ministry of Labour & Employment said that Citizen' Charter 2017 will make service delivery system and grievance redressal mechanism more efficient so that it delivers goods and services to its stakeholders in a time bound manner with a reduced timeline from earlier timeline of 30 days.

"It is a step towards paperless court system wherein court procedure of EPF & MP Act, 1952 and EPFAT will take place in a digital environment. In order to facilitate easy access to the tribunal, automated messages will be sent to the litigants on their registered mobile numbers on the status of their cases. The stakeholders can also track the individual cases online," the Ministry said.

Further, as per the Ministry, now the parties can file all their paper / evidence / documents online and all the details alongwith status can be accessed online.