Communication Generation Files Exceeds Over Thousands of Directories, so Windows Scheduler Running Out of Space

(Doc ID 1628374.1)

Last updated on NOVEMBER 25, 2015

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 to 9.2 [Release 9]Information in this document applies to any platform.

Symptoms

Windows Scheduler PS_HOME\appserv\prcs\SchedulerName\files\XMLP has 200,000 directories that contain a mixture of XML documents, .xsl, .rtf, etc. created by the Communication Generation (CommGen) process.

CommGen data is stored in a series of PeopleSoft tables and when the “View Generated Communication” link is clicked, the xml data stored in these tables gets merged into the XMLP template and renders in a new window for viewing. If the files in the directories on the scheduler are not needed, what is causing them to be saved in that location?

BUSINESS IMPACT-----------------------Due to this issue, the Windows Scheduler is running out of space.

Cause

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