The merchant receipt shows ‘transaction approved with signature’, but the customer’s receipt shows ‘declined signature mismatch’. Communication lines are down.Merchant ServicesExisting Merchants FAQs I have a receipt which was approved, but I haven’t been paid for the purchase. Teh transaction will be reversed if needed. This error is teh same as communications error "X3 NO NETWORK DCD" TR Operator does not have access to process a refund U0 REVERSAL PRESENT A transaction could not be confirmed

The transaction will automatically be reversed and generate a corresponding U0 error. Do not use a fallback voucher.55 Invalid PIN entered.61 Cardholder has exceeded the maximum daily withdrawal limit on their card.Another form of payment (cash, cheque) is required. Terminal Response Messages codes 01 Refer the cardholder to the issuing bank.05 The issuing bank has chosen not to honour the transaction.31 The issuing bank is not supported by the current Do not use a fallback voucher.91 The issuing bank is not available.

This could be due to a telecommunications error, or the bank is currently unable to process transactions. My terminal shows “settlement failure already settled” but there is no Summary. As such a Reversal has been presented to the acquiring bank to remove the transaction and try again. BA Biller Reference is missing or invalid Biller Reference is either missing ("") or contains more than 18 characters.

Can I receive eStatements for my Merchant Service? T1 CARD UNSUPPORTED The acquiring bank is rejecting the transaction as it doesn't accept this type of card. Your browser either doesn't support Javascript or you have it turned off.To see this page as it is meant to appear please use a Javascript enabled browser. e.g.

Suncorp Bank (Suncorp-Metway Ltd ABN 66 010 831 722) is only liable for the banking products or services it provides and not the products and services of the other companies in A6 SERVER BUSY A8 INVALID AMOUNT A9 INVALID CARD NUMBER AA INVALID CARD NUMBER The Card Number is invalid AB INVALID EXPIRY DATE Invalid Expiry Date AC CARD EXPIRED Card has This error is the same as communications error "X2 NO NET POLL" TQL80 NO HOST RESP The system did not receive a response to a message sent to the bank host. XX INVALID EXPIRY XY Invalid response code Y3 UNABLE TO PROCESS ZZ WAITING TO BE PROCESSES BY PINPAD Immutable PageCommentsInfoAttachments More Actions: Raw Text Print View Render as Docbook Delete Cache

T6 ACCOUNT ERROR TL Operator TXN limit exceeded TQL70 NO NET POLL Carrier is being received from the NAC, however the NAC is not polling. U1 UNABLE TO PROCESS U4 STAN ERROR U6 MAC ERROR U8 MESSAGE TYPE ERROR U9 TIME-OUT ERROR The duration allowed for the acquiring bank to respond to a transaction request has I have received a declined code How do I process a refund? This could be because the card number or card series has been revoked or the number was simply miskeyed. 15 CARD NOT VALID The Credit Card number presented is Invalid.

CA Invalid payment type Payment type not "13" (Debit) or "50" (Credit) CB Invalid account number Invalid Anchor account number or account number not found in database CP CPAT error MI Selecting to pay from a credit card account with standard issue EFTPOS card. 13 INVALID AMOUNT The transaction amount is invalid. 14 CARD NOT VALID The Credit Card number presented is TQL90 CARRIER LOST Carrier is not being received from the NAC. This could also indicate that the use of the card has been temporarily suspended. 6 DECLINED - CONTACT Anchor The message sent by the terminal to the bank's system contained an

Formatting Errors Error Terminal Message Description 300 Invalid Term ID The length of the merchant ID is incorrect or contains invalid data. 301 Invalid Function Tran code is incorrect or wrong Auth Down - Retry 292 Authorizer is not responding Auth Busy - Retry 293 Authorizer not available at this time. Failed-Plz Call 439 The DB (debit) sponsor institution on the merchant file is not set up on sponsor file. A dialog will open that displays the amount of free space and total storage capacit...

The customer should use an alternate credit card. 53 No Savings Account Fail The customer?s bank (Card Issuer) has declined the transaction as the credit card number is associated to a This could also indicate that the use of the card has been temporarily suspended. 6 DECLINED - CONTACT Anchor The message sent by the terminal to the bank's system contained an The customer should attempt to process this transaction again. 92 Unable To Route Transaction Fail The customer?s bank cannot be fo...

For CBA Response Code Guide, please click here. An authorisation is our confirmation that, at the time at which a Transaction is processed, the card has not been reported lost or stolen or blocked for use, and that there If applying a Surcharge Fee you must comply with the procedures set out in Clause 21 of the Terms and Conditions. Ask for a Code 10 authorisation and follow the operator s instructions. You must provide the Cardholder with the Customer Copy of the Sales Voucher. You mu...

Depending on that interaction, the customer?s bank will reply to your bank with a response code - this message will then be returned to your website by eWAY. The customer should contact their bank. ForFirst Data Merchant Solutions Response Code Guide, please click here. If all above options fail, restart your router by switching off and on at the wall and attempt another Manual Logon. The response text may also vary between test and live systems. The customer should use an alternate ...