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Stayed for 1 night 15 February en route for St Brides Pembrokeshire. We paid just £29 for our room which was clean and functional with a very comfortable bed. There could have been more tea/coffee sachets in the room, but I believe more are available at reception.
We had dinner and breakfast in the adjacent hotel and found the meals...
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This is one of their hotels yet to be revamped and, although it looks a little bit tired, there are positives which the newer Premier Inns lack and should take note of. E.g. heated towel rail so the bathroom is warm, proper shaver light, no trendy LED lighting so your eyes don't hurt when reading.
Convenient for the A470, a...
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This is the second Premier Inn I've stayed at inside a month, after a long time away. I used to think that Premier Inns were towards the top end of the "budget" sector, but their typical prices also put them out of my budget. The recent 2 both offered more attractive rates, but this one really disappointed, and I came...
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WhitbreadHotels, Online Customer Service at Premier Inn Merthyr Tydfil, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the...
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Stayed for one night recently for a work trip really easy to find with an adjacent restaurant that serves good-quality pub food. Rooms a standard premiere in with small flat screen TVs went for a ground for room overlooking the rear of the hotel which was very quiet clean and spacious. Breakfast was okay served in the restaurant buffet style

Visited here late January with family, stayed for 2 nights. Rooms nice and clean and spacious and staff very friendly and attentive.
Restaurant is table table which are all part of the same group I think. Food very good value and decent sized portions again staff very friendly. Overall a good weekend with great value for money...would visit again.

This premier Inn needs a complete refurbishment in my opinion.The rooms are old concept and tired. That said the shower was hot and the bed as always was very comfortable. Windows in my room (40) leaked.
Dining was great and good value. I would stay here again, it's just that I use premier Inn all over the country and this...
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Thank you for your feedback. For future reference, if you encounter any problems during your stay please let us know as this will give us the opportunity to resolve the problem.
The hotel is having an extension and a full refurbishment in the upcoming months which I'm sure will improve all our guests' experiences.
We look forward to giving you...
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nice hotel last stayed in about 10 years ago, place is clean tidy and in good nick, beds comfy and no noise in the quiet zone. Staff as always friendly and helpful and a very good location for exploring all round south Wales. And of course prices very sensible. well done PI for a great weekend.

As the title suggests the staff were as premier inn obviously insist welcoming and friendly also very helpful if you need anything. The place is in good order and the room was clean tidy and beds very comfortable. Can't complain at all no road noise and the quiet zone works well for families . A very nice weekend break and...
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I have used Premier Inns several times in the last year and this one is up to the standard I have come to expect. The staff are welcoming and efficient, the room is clean and comfortable and there is somewhere to eat nearby.
I have asked them to improve sign from the road but sat nav gets you to the...
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