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Hi All
I got new machine with Ryzen CPU and from day one I started to have random VW crashes.
There is no particular pattern - VW will crash regardless from tool or action. It can even crash when I'm not doing anything in the moment and it even happens when working on simple files. It happens to both VW2016 and VW2017.
I checked Event viewer and apparently this is an issue with OpenGL driver (nvoglv64.dll) - I tried reinstalling/upgrading and downgrading drivers but with no effect.
Event viewer says that driver error code is 3, subcode 7 - on Nvidia community board it was advised to set power to maximum performance (in Nvidia panel) should this error happen - but it didn't help.
Apart from VW everything else runs just fine - I have no other issue with any other software.
BIOS is up to date as well as all other drivers.
Graphic card was used before in my previous machine (win7 i7-2600k) and it worked just fine.
Did anyone have similar issue? I started to think this may be related to Ryzen. Did anyone have issues with this CPU?
Also I've noticed strange VW behaviour that I didn't encounter on my previous computer: when using eyedropper to copy attributes (i.e. between two simple objects like lines etc.) the whole navigation panel with classes resets itself and it lasts for 1-2 secs.
Thanks in advance for any help.
Machine specs:
Win 10 pro 64 + VW2016 sp6 and VW2017 sp4
CPU: AMD Ryzen 7 1700
Motherboard: ASUS PRIME B350-PLUS
16GB RAM DDR4-2400
Graphic card: Zotac GeForce GTX 970
Nvidia drv. version 384.76

Global design and BIM software developer Vectorworks, Inc. announces version 2.5 of the pedestrian simulation software add on for Vectorworks 2017 software, SimTread. Created by Japanese Vectorworks distributor A&A Co., Ltd. in partnership with Waseda University and Takenaka Corporation, SimTread helps in simulating and analyzing a variety of crowd control needs, such as evaluating evacuation times, building egress and traffic flow. Updates for this version include improvements for video export quality and a more detailed analysis that offers the ability to efficiently add time-dependent events like evacuations, as well as account for different occupants, such as individuals in wheelchairs.
As a flow-analysis tool, SimTread helps those working in disaster preparedness, public safety, facilities management, as well as event, municipal or campus planning. SimTread can assist in and optimizes a design’s circulation pattern – whether directing the slow meandering of people through an art museum or expediting the exit of tens of thousands of people from a football stadium.
“We’re always looking for new ways to help designers work more efficiently by putting the information they need at their fingertips,” said Jeremy Powell, senior marketing director at Vectorworks. “Updates for this SimTread version will improve productivity for the design and planning of pedestrian flow and evacuation safety.”
Updates for the latest SimTread release include:
· Improved plot tracking, which provides a more in-depth analysis by enabling the ability to plot and display the specified path occupants take to reach their destinations.
· The new Show/Select SimTread Object command helps users save time by showing or selecting all instances of specified SimTread object types.
· The duplicate transfer points update provides a command that streamlines the creation of a simulation of a multi-story building by allowing the replication of transfer points at stairwells.
· Enhanced anti-aliasing and H264 video codec parameters for higher-quality video output.
“SimTread helps designers make better, more data-driven decisions when it comes to optimizing their layouts for crowd flow and safety,” said Dr. Takeshi Kimura, manager of product development at A&A. “As such, we continually work to improve the capabilities of SimTread based on customer feedback and provide Vectorworks users the best tool possible.”
To purchase SimTread, or learn more, visit our partner page at vectorworks.net/simtread.

Building upon the English release in September 2016, global design and BIM software developer Vectorworks, Inc. announces the release of the Chinese version of its Vectorworks 2017 software line, which includes Vectorworks® Architect, Landmark, Spotlight, Designer and Fundamentals. Part of a worldwide rollout, the Chinese language is the final installment to join other languages, including Dutch, French, German, Japanese, Polish, Italian, Norwegian, Portuguese and Spanish.
To demonstrate the new technology features of Vectorworks 2017, Mad Macs Technology Distributions Limited, the Vectorworks distributor in China, will host the following free events throughout April and May:
Beijing: April 11, 2017
Shanghai: April 14, 2017
Ningbo: April 18, 2017
Hangzhou: April 21, 2017
Chengdu: April 26, 2017
Chongqing: April 28, 2017
Nanchang: May 11, 2017
Wuhan: May 13, 2017
Changsha: May 15, 2017
Guangzhou: May 17, 2017
Attendees of the launch events can enjoy free refreshments and will have the chance to win a free Vectorworks Fundamentals 2017 license. Space is limited and interested parties can register on the Chinese launch website.
“We are committed to providing Chinese designers with tools that meet their growing needs,” said Cecil Fung, managing director of Mad Macs Technology Distributions, Ltd. “With Vectorworks 2017’s robust updates, we continue to put designers’ needs first, making it one of the top design and BIM solutions for the Chinese market.”
Learn more about the 100-plus updates in Vectorworks 2017 by visiting vectorworks.cn.
To purchase Vectorworks in your local language, find your regional distributor at vectorworks.net/international.

Today, global design and BIM software developer Vectorworks, Inc. announces the Service Pack 3 (SP3) release for the 2017 line of products, which include Vectorworks® Architect, Landmark, Spotlight, Designer and Vision.
“Vectorworks 2017 was a monumental release for us, but we haven’t stopped working to make it the best design software available,” said Vectorworks CEO Dr. Biplab Sarkar. “This feature-heavy Service Pack 3 update reinforces our mission to develop user-friendly and adaptable software that achieves high-quality performance for the ever-changing needs of today’s professional design firms. What’s more, our service packs are a free added benefit to all customers.”
SERVICE PACK 3 UPDATES IN VECTORWORKS 2017
The new productivity and performance enhancements in the SP3 release include the following:
For a more productive 3D workflow and faster navigation, designers will benefit from improved capability with 3Dconnexion’s 3D mouse. Designers can make use of the 3D mouse and design with two hands for better workflow customization. Functionality on the Mac now aligns with that of Windows.
Providing a greater level of control and consistency on Open BIM projects, the new IFC Data Mappings command ensures that IFC has been mapped before exporting to a BIM model.
More than 13 times as many high-quality 3D plants from VBvisual are now available by default, at the time of use, enabling more efficient workflows and offering improved visualizations.
With IFC symbol import, it’s now possible to instance symbol data, which reduces file import time and file size, therefore improving the overall file performance.
When exporting sheet layers to DWG, only the visible objects are exported. This significantly improves the file size when exporting a small, cropped viewport from a large file.
Overall performance improvements include but are not limited to the Vectorworks Graphics Module (VGM), structural member object, viewport data visualization and BCF Manager.
SERVICE PACK 3 UPDATES IN VISION 2017
Since acquiring what was previously known as ESP Vision, Vectorworks has been committed to the continued development and improved performance of the Vision previsualization software. To this end, the Vision 2017 Service Pack 3 received performance improvements, notably to rendering quality and speed.
“I must say, improvements are noticeable and as a customer that makes me happy,” said Gaspar Potcnik, a Vectorworks user, acknowledging the Vision updates. “The new render is much more user friendly.”
Other new Vision updates with SP3 include:
The new Export Video command allows designers to render out a movie of the currently rendered scene as a video file for improved sharing of design ideas with clients and colleagues
Significantly faster file loading time
Video capture devices can easily be customized for screen displays
More realistic textured objects
Current Vectorworks users can apply Service Pack 3 updates by running the “Check for Updates” command, and those purchasing a Vectorworks 2017 license after the Service Pack 3 release should double check that it was downloaded. Vision users can obtain the links to download Service Pack 3 updates by visiting the tech bulletin.
To learn more about Vectorworks 2017 software, visit vectorworks.net/2017.

When I have multiple files open in Vectorworks 2017 on a Mac and I hit the minimize button on the window, it minimizes and then pops open immediately. It won't stay minimized. Does anyone have a solution for this? It works fine when I have only one file open.
Thanks!

Global design and BIM software developer Vectorworks, Inc. announces a new partnership with Tecnología Dinámica de México (TDM) to distribute Vectorworks® software in Mexico. As part of the partnership, TDM will offer the Spanish-language versions of Vectorworks Architect, Landmark, Spotlight, Designer and Fundamentals software, as well as the complete product line in English. Vision software from Vectorworks will also be available from TDM in English.
TDM joins the Vectorworks family as the sole distributor in Mexico and brings the total global network to 35 distributors and growing.
“Coinciding with our efforts toward growing our global design community, we saw Mexico as the perfect place to support the increasing needs of local designers,” said Vectorworks CEO Dr. Biplab Sarkar. “It’s of the utmost importance for our users in Mexico to have easy access to both our software and to technical support in their native language, and we know that Tecnología Dinámica de México will offer top-notch services.”
For over seven years, TDM and long-term Vectorworks trainer Arquidesk have both been independent dealers of Vectorworks software in the Mexican market. Previously, both dealers were under Mexican Distributor, Groupo CVC. Now, with the support of Vectorworks, TDM and Arquidesk are partnering together to combine their areas of expertise to provide the best possible service to the Mexican market. Javier Angel Sánchez González, architect and manager at Arquidesk will bring his knowledge of Vectorworks and the industry to the partnership, while Marco Antonio Martínez, engineer at TDM will bring his sales and marketing experience.
“Arquidesk and Tecnología Dinámica de México are excited about this new era, and we are confident about the product,” said Martínez. “Joining together, we will concentrate all of our resources on making this new partnership a success, including the best training, customer support, credit options, university partnerships, seminars, webinars, expos and much more.”
At this time, Vectorworks software is available for purchase through TDM over the phone at +52 (55) 8116-0193 ext. 95 or by email at marco.martinez@vectorworks.com.mx. Current students in Mexico enrolled in universities or colleges are eligible for free educational software.
For insight regarding the recent Spanish release of Vectorworks 2017, designers can also gain access to a recording of the “Spanish What’s New in Vectorworks Webinar” on demand here.
To learn more about Vectorworks 2017, visit vectorworks.net/espanol or download a free trial.

So this morning I spent some time this morning to do some performance boosting to my new computer, an Acer Aspire e 15. I have started to run Vectorworks and everything is running smoother, but the program is not crashing very frequently. It would crash every 15 min, and now when I'm trying to copy symbols and other objects, it crashes immediately. I'm not sure if this is something someone could fix due to the nature of this issue, but if anyone could assist in any way possible that would be fantastic.
*UPDATE*
It actually just crashes in the Top/Plan view. All of the other views it works fine in. Would anyone know the reason for this issue?

Today, global design and BIM software developer Vectorworks, Inc. introduces the Service Pack 2 update for Vectorworks 2017, which includes a multitude of general improvements to the software along with enhanced compatibility with Bluebeam® Revu® PDF creation, editing and markup software from Bluebeam, Inc., a leading developer of technology solutions for the architectural, engineering and construction (AEC) industries. This improved functionality will appear in the 2017 product line, specifically Vectorworks® Architect, Landmark, Spotlight and Designer.
“Accessible open standards, flexible design processes and overall productivity gains are highly prioritized by the design community,” said Steve Johnson, vice president of product development at Vectorworks. “With this in mind, we teamed up with our partner and sister company within the Nemetschek Group, Bluebeam, to provide an optimized PDF export between our robust BIM software and Bluebeam Revu.”
As part of the new collaboration capabilities, Vectorworks 2017 has an improved PDF export functionality that now automatically includes Vectorworks space object data and attributes. Space objects can be used as dynamic, data-rich massing model components, supporting BIM workflows as part of the 2D/3D design process with parametric modeling. These data-rich PDF files can be readily imported by Revu users, saving time and increasing accuracy by eliminating the need to enter space object data manually every time an architect issues a revised set of construction drawings.
"When it comes to developing a seamless set of applications that work together, interoperability is everything," said Don Jacob, CTO at Bluebeam. "Vectorworks and Bluebeam worked together to tailor a solution for their users that streamlines data transfers, preserving valuable data in the process that Revu users can use to begin working with immediately."
To learn more about the other Service Pack 2 performance improvements in Vectorworks 2017 software, read the Vectorworks Knowledgebase article. Current users can implement the Service Pack 2 updates by running the “Check for Updates command,” and those purchasing a Vectorworks 2017 license after the Service Pack 2 release should double check that it was downloaded too.

In conjunction with the BIMobject LIVe Worldwide Business Conference held in Malmö, Sweden on November 2 – November 3, 2016, global design and BIM software developer Vectorworks, Inc. and BIMobject AB announce the availability of the free BIMobject App within Vectorworks 2017 software. In the software program, designers have direct access to a growing library of manufacturer-specific content, which includes detailed geometric and product information, all coordinated and provided via global BIM content provider BIMobject. Current Vectorworks software users can access the tool by downloading the Service Pack 1 update for Vectorworks 2017.
“The BIMobject App in Vectorworks 2017 is a major milestone in our continued mission to provide designers with access to building material and product specifications for building information models,” said Robert Anderson, vice president of integrated practice at Vectorworks. “We’re extremely proud to be releasing such a content-rich App, and we greatly appreciate the support of BIMobject in helping make this a reality.”
Anderson will be showcasing the App at the two-day BIMobject LIVe conference, which focuses on building information modeling, future technology and the power of digital products’ internet distribution. He will be delivering the presentation, “Vectorworks and BIMobject” at the conference to illustrate the power of Vectorworks software, as well as to provide a demo of the new BIMobject App.
The Vectorworks BIMobject App is unique in that it manages and downloads not only Vectorworks native content, but also transparently converts DWG, SKP and 3DS content in the BIMobject Cloud into information-rich Vectorworks content. This is done entirely in the background and delivers the exact user experience no matter the source data format.
Using this technology, the App debuts accessing more than 4,600 objects from over 260 brands, which is an unprecedented amount of content for a newly-introduced App. In turn, the manufacturers who support BIMobject with these formats gain immediate access to the Vectorworks user base of up to 650,000 users.
The App stores all of the non-graphical object data in Industry Foundation Classes (IFC) format, meaning it is platform neutral with a non-proprietary open file format. This means that if a Vectorworks user creates a project using content from the BIMobject App, then exports using IFC, all manufacturer product information is preserved through the export.
“The fact that the BIMobject App for Vectorworks is pre-installed is really good, giving direct access of up to 650,000 potential designers for all our manufacturers and brands that are published in the BIMobject Cloud. It will be a great synergy with the Vectorworks application and make the BIMobject Cloud the preferred choice for downloading BIM objects and product information from the web,” said Johan Dyrssen, teamleader for Web Development at BIMobject.”
Learn more about Vectorworks 2017 and its offerings by visiting vectorworks.net/2017.

I've just installed Space Navigator to work with Vectorworks 2017.
The 3Dconnexion demo works just fine in all 6 directions.
Inside Vectorworks though, rotation around Y-axis does the same thing as panning sidewise.
Any clues about this problem?
/Pigl1

Hey guys!
I'm looking for users who have 2017 installed to test a network for me...
It's the file I was using before for image processing. It should be cross platform, so both Windows and Mac users are welcome to give it a go, but you MUST use VW 2017. This network WILL NOT work in 2016.
Attached is a file with a test image and a network. My suggestion would be to not change the test image, but if you really, really want to give it a go, make sure it's still a small image. I would recommend under 100x100 pixels - this network takes a while to run if you use a large file. (One of mine took over a day...)
Some additional information to be aware of:
1) This network will install an external python library from the web. The library will be installed into your userfolder/Python Externals. You can delete this at any time and it should not affect how VW runs.
2) This network will create a 'temp' folder in your user folder. This folder is created to store the image that is exported from VW, then imported later. This is done because the Pillow commands require an actual image time to query. You can delete this later, if you would like. Every time you run the network, the image will be re-saved to this location, unless you edit the code.
3) Again, DO NOT use a large image. I promise, there's a chance you would regret it.
So I'll end this with a 'use at your own risk' clause, and I would suggest saving/closing any important files you have open in VW in the off chance that you encounter a crash/hang/whatever. Please tell me if you encounter a crash!
Also, I'll field any questions you have. If you want more info before giving it a go, let me know, and I will do my best to answer them. This is a very limited script at the moment, I still have a lot more in mind. I just want to make sure it goes well small-scale before I go big
ImgProcessing.vwx

As promised, I wanted to highlight some new things you'll see for Marionette in Vectorworks 2017!
I've made a little video with snippets of the improved features, and although I haven't gotten to it yet, I'll go into greater depth of the more complicated features and how you could incorporate them into your workflow!
(I know, I'm a slacker, but I still haven't gotten over hearing my own voice... so recording more videos has been slightly traumatic.)
If you have any questions, big or small, I'm available almost all of the time (while I'm not eating or sleeping) to obsess over Marionette with you!