To remind you in follow-up to our first post, we’ve been informed by TeamViewer that they’ll be performing maintenance work during the weekend of Saturday 8th April. This will affect both the standalone TeamViewer integration and the TeamViewer version of Take Control.

TeamViewer is moving their infrastructure to a new data center. The maintenance period for the migration work is scheduled for 8 hours at these times:

The move will impact the availability of the TeamViewer service. While existing sessions will not be affected during the move, you will not be able to start new sessions or add participants to existing sessions. For more details, visit TeamViewer’s community page.

The MSP Anywhere version of Take Control is not impacted by this work. If you wish to use Take Control during this time, please consider changing your Take Control engine to use MSP Anywhere instead.

Disclaimer

SolarWinds MSP considers various features and functionality prior to any final generally available release. As such, comments given in this forum are not (nor should they be interpreted to be) a commitment from SolarWinds MSP that it will deliver any specific feature or, if it delivers such feature, any time frame when that feature will be delivered. SolarWinds MSP is always trying to improve and enhance its products. All discussions herein are based upon product team current interests, and product team plans and priorities can change at any time.