Treatment Management Reviews
Recently Reviewed!

This System is counterintuitive. Be wise, spend your money elsewhere. Even if it's free, go another way.

Jun 21, 2018

James A.

Cancer Center Director

Medical Practice, 1001-5000 employees

Used the software for: 2+ years

Reviewer Source

Source: Software Advice

2/5

Overall

1
/
5

Ease of Use

1
/
5

Features & Functionality

1
/
5

Customer Support

2
/
5

Value for Money

Comments: This system is poorly supported and I will highly encourage my facility to switch to any other EHR on the market rather than spend another dime on this piece of trash.

Pros: I like that the support team is virtually unreachable, and optimizations never happen. I like that I can call and spend 40 minutes on hold. I LOVE how every time something doesn't work, we get the option to buy another service pack, that still doesn't fix the issue.

Cons: It is difficult to use. The medical oncology module is complete and utter garbage. It can't and won't to the basics of care. Training for the product is nonexistent. Everyone they send on site, has almost ZERO MO experience and can only tell you what the system is "supposed to do" but it never functions that way.

Cons: Support for the product over live voice via the Support Desk can be improved: delays and lack of knowledge for speedy solutions.

Recommendations to other buyers: Compliance and reporting is easy for Administrators using MOSAIQ.
Recommend client to have own FTE staff as in house applications with IT background - great Elekta course: Under the Hood class.

Review of Mosaiq

Jul 16, 2018

Holly P.

Business Owner

Medical Practice, 1-10 employees

Used the software for: 2+ years

Reviewer Source

Source: Software Advice

5/5

Overall

2
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

2
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: The notes section is great and I love having room for all the notes we need.

Pros: What I like most about this software is that is can do so much. The reporting functions make it easy to drill down and get the data we need.

Cons: What I like least about this software is that it was difficult to learn, and patient pre-payments were difficult to manage.

Most cumbersome, poorly programmed medical information software.

Sep 01, 2017

sudha b.

MD

Medical Practice, 201-500 employees

Used the software for: 1-2 years

Reviewer Source

Source: Software Advice

1/5

Overall

1
/
5

Ease of Use

1
/
5

Features & Functionality

Cons: extremely poorly programmed. No end user utility. So cumbersome , to finish one task in the program, it takes 10 clicks . Any simple software has auto save feature and this one does not. Crashes during the notes and does not save your one hour hard work.Terrible program and not intuitive at all.Every single provider using this had the same experience.

Revenue Cycle Manager Review

May 11, 2017

Leah L.

Manager of Revenue Cycle

Medical Practice, 51-200 employees

Used the software for: Less than 6 months

Source: Software Advice

4/5

Overall

4
/
5

Ease of Use

2
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Handles our treatment planning well. I am on the billing, collections and analytical side and the software is grossly lacking in these areas.

Cons: Does not have integrated collections and follow up software. Reports are limited and hard to use and format.

it is the worst EMR I have ever used.

Dec 09, 2017

elyse s.

physician

Medical Practice, 51-200 employees

Used the software for: 1-2 years

Reviewer Source

Source: Software Advice

1/5

Overall

1
/
5

Ease of Use

1
/
5

Features & Functionality

1
/
5

Customer Support

Comments: I would urge people to avoid this product for medical oncology. I have tried to find the name of someone in the company to alert but only can find vague corporate people who are not connected to the actual produce -- only the sales.

Cons: clumsy, slow, not intuitive, dangerous, frustrating, frequently disruptive, difficult to make any adjustments to orders, hard to write scripts, chemo orders are a nightmare,