I requested a share ride and driver did not show though the Lyft icon said the driver a...

GetHuman-rberta's customer service issue with Lyft from September 2018

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The issue in GetHuman-rberta's own words

I requested a share ride and driver did not show though the Lyft icon said the driver arrived and would leave in * seconds. Was there waiting at pick up spot-texted and called-no response. *Called another share driver after that. This delay made me incredibly late.*Yesterday, I called a Lyft for a colleague and she was waiting outside at the address and the driver said he didn’t see her. I took a work car and picked her up and she was right in front of the address. This was terribly inconvenient.

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