Compare VICIdial vs. WhosOn

Getting the best Customer Support Software for your company is key to increasing your company’s productivity. In our platform, you can easily compare different solutions to see which one is the ideal software for your needs. Here you can match VICIdial vs. WhosOn and check their overall scores (8.0 vs. 8.2, respectively) and user satisfaction rating (96% vs. 90%, respectively). Additionally, you can browse the details of rates, terms, plans, functions, tools, and more, and find out which software offers more benefits for your business. In general, choose the software which helps you to add/remove features and pricing to match your company growth or lack of it. In the event you would like to quickly find the more reliable Call Center Software according to our experts we advise you try out the following products: Five9, RingCentral Contact Center, Freshcaller.

Pricing Plans

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

WhosOn pricing information is available only upon request. Contact the vendor directly to get a quote for your company.

RingCentral Contact Center offers three flexible payment plans that are available by quote. These are priced according to the number of features you will be needing, and the type of service you require.

Basic Plan – By Quote

Focuses mostly on inbound and outbound voice calls. This includes:

Support for inbound and outbound call centers 1 port / agent

Standard IVR and ACD capabilities

Advanced Plan – By Quote

Focuses mostly on integrations and omnichannel communications. This includes:

Languages Supported

Available Integrations

VICIdial integrates with the following business systems and applications:

QueueMetrics

Zoiper WebPhone

Cepstral Text-to-Speech

OrecX Oreka

Sangoma Lyra

RankMiner

DNC.com

Teamsupport CRM

Insightly CRM

Pipedrive CRM

Vtiger CRM

Zoho CRM

Salesforce.com

Zendesk CRM

SugarCRM

LessAnnoyingCRM

WhosOn integrates with the following systems and applications:

Microsoft Dynamics

SugarCRM

Salesforce

RingCentral Contact Center can integrate seamlessly with a number of ready-to-use connectors as well as third-party applications to help you personalize your user experience. The platform also offers open APIs to help you tailor the platform to your specific business needs. Some of the integrations it can support include:

QUICK LINKS

It may not always be sufficient to just compare VICIdial and WhosOn against each other. While useful features, pricing plans and user reviews are all important and should be taken into account when making a final choice, you should also take a look at the recognition and awards won by each software. In many cases a less dominant service may turn out to be a great choice that was distinguished with industry awards such as our Great User Experience Award which reveals that regardless of lesser market presence it’s a significant contender to the services that rule the market.

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