As an essential services provider, Moneytree is open for business. Check out our COVID-19 page for more information and helpful resources. Please visit Locations for the most updated Branch hours as some may have changed.

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Moneytree’s Response to COVID-19

The safety, trust and the well-being of our Customers and Team Members are our top priorities, and we are committed to keeping you informed about what we’re doing during this unprecedented time.

As the situation surrounding the Coronavirus continues to evolve, please know that Moneytree is doing everything we can to keep our Branches open to help and support our Customers. We are closely monitoring local and national updates and following the guidelines provided by the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and other public health agencies.

If you’ve been impacted by COVID-19 and need our support, we’re here to help. Please contact us at1-888-516-6643 about loan repayment assistance programs that may be available to you.

What Moneytree Is Doing In Response To COVID-19:

Moneytree is considered an essential services business, so we are keeping our Branches open. Please note, however, that some Branches may experience shortened hours due to staffing shortages. Use our Branch locator for the latest information including hours of operation.

Our Branch Teams are regularly cleaning and sanitizing the Branch for your comfort and safety

Subject to available supply, we are placing hand sanitizer stations in our lobbies and in the secure areas of our Branches

We are ensuring our Team Members have the latest health and safety information available and are providing the protective supplies they need to stay healthy

We are also instructing Team Members to stay at home if they are ill

Additional Actions We’re Taking As An Essential Business:

Every day brings about new changes and challenges in the face of COVID-19. Classified as an “essential” services business, Moneytree has taken additional steps to best serve retail Branch Team Members and the community.

We are honoring Branch Team Members with “Hero Pay” of an additional $2 per hour until further notice.

Branch Team Members are showing their support and solidarity for our communities by wearing “Hero” T-shirts until further notice.

Moneytree’s senior management have agreed to pay cuts until further notice to help retain Team Member jobs.

Moneytree’s owner/leadership are forgoing salaries until further notice.

Account Management Options:

Did you know you can manage your account online? If you’re an existing online Customer, simply login. If you do not have an online account, register for online access.

What You Can Do:

Use our online account features to extend your Payment Due Date

Contact our Customer Service Team with questions about your account

And, please stay home if you’re not feeling well

If you need assistance setting up an account or just have a question, we are here to help. Give one of our friendly Customer Service Team Members a call at 1-800-745-1011.

Local Stimulus Check Cashing Services:

Cash your Economic Impact Payment (EIP) stimulus checks at any Moneytree Branch. We offer a competitive rate and no transaction fee. Plus, you get your cash instantly. Use our convenient calculator or call or visit your local Branch to determine your cash back.

Financial & COVID-19 Resources:

Moneytree is committed to keeping our Customers informed on all the latest resources and information regarding the COVID-19 virus. While this can be a challenging time, we want to take the opportunity to provide avenues of support for our Customers and community. Refer to the list of resources below for information on how to deal with the loss of income or unemployment, support for rent or utilities, sources of education or childcare, and other needs you may have during this time.