MAKE THE PROMISE OF DIGITAL REAL

But outdated operating models are hindering companies’ transformation initiatives, impeding growth and the ability to keep pace with customer and marketplace demands.

And only companies built on agile, intelligent and digitally enabled processes can deliver vastly more humanized transactions and experiences that outpace customer expectations.

We help you reimagine and create the digital processes that not only drive performance but also close the process gaps between customers, suppliers and partners with automation, insight and process platforms.

The result: Together with our clients, we are redefining how to be digital at scale—reimagining processes, redesigning ways of working and re-engineering process infrastructure to activate operational agility, efficiency and business growth.

Eight Ways to Drive Customer-Centricity Into Your Operations

Digital tools and techniques that exist now help companies to drive and keep customer-centricity at the heart of their operations. Here are eight digital-first steps to take when planning customer-service strategy.

Everest named Cognizant a leader and a Star Performer in RCM Business Process Services. The report recognizes Cognizant's wide array of technology tools that help in billing, denials management, coding and other functions within revenue cycle management.

Everest named Cognizant a leader in healthcare payer business process services. The PEAK Matrix report recognizes buyers' appreciation of Cognizant's collaborative, constructive and client-centric approach, which helps in positioning us as a strategic vendor of choice for multiple functional areas.

Digital solutions play a critical role, and within digital, automation (RPA and AI) has garnered maximum mindshare among enterprises during the last few years. Some of the benefits that enterprises can achieve by implementing automation solutions include cost savings, enhanced customer experience and quality, revenue growth, better population health, improved speed, security, and governance and compliance.

Finance and Accounting Outsourcing Leader

In the 2018 ISG Provider Lens? FAO Digital Outsourcing Services Archetype Report, Cognizant was recognized as a leader in all five archetype categories. Read the report to learn more about each archetype and Cognizant’s unique strengths in digital finance and accounting.

Healthcare Provider BPO

Everest named Cognizant a leader in Healthcare Provider BPO. The report recognizes Cognizant’s numerous technological offerings, including a proven telemedicine platform, RCM tools and more, as an edge over competitors.

BPS Automation

Everest named Cognizant a leader in Business Process Services Delivery Automation. Clients cite Cognizant’s expertise in automation, approach to optimizing processes before automating and drive to deliver outcomes as key strengths and drivers of ROI.