Product Owner/Business Analyst Financial Services CRM Lead

As an experienced professional in Business Analysis, you'll shape the technology solutions that drive strategic initiatives across the firm. Working at the intersection of business and technology, you'll interact with colleagues in various lines of businesses to learn about challenges and opportunities, and translate that insight into high–quality solutions. In addition to working with the development team to create new solutions, you'll help optimize existing technology and identify new capabilities. While your role requires deep technological skills – including expertise in everything from data management to functional design – it also hinges on teamwork and leadership. You'll offer clear guidance and feedback to your Business Analysis colleagues, while promoting the values, culture and brand of JPMorgan Chase & Co. This role requires a wide variety of strengths and capabilities, including:

* BS/BA degree or equivalent experience * Advanced knowledge of business processes and data analysis, as well as the ability to construct complex data queries and collaborate with colleagues * Ability to liaison between lines of business and development teams, translating strategic goals into technology solutions, and vice versa * Experience in project management, including scheduling, budgeting and resource planning * Understanding of business needs, including how data is used and managed, and functional design * Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals * Expert inResource Management; Technological, Organizational and/or Operational ChangeManagement; Portfolio Management; Conflict Resolution; Negotiation;Budget/Financial Management, including Business Case Completion; Controls; andPartnership and Influence

Define tools, screens and applications that should be built to execute on the roadmap(s). Partner with Technology team and UX (user experience) to design, drive, project manage and implement.

Manage the priorities, deliverables, and banker buy–in and adoption including leading stakeholder management and communication.

Define and execute the banking analytics strategy, which includes delivery of clear, reliable performance metrics, deriving actionable insight from complex business data, and leveraging data to understand and improve business capabilities and processes for Sales.

Prioritize needs and investments based upon relationship insight, competitive positioning and industry research.

Drive actionable and implementable strategies that produce tangible results. Salesforce experience is an added advantage and being a Salesforce Certified Administrator

CIB (Corporate & Investment Bank) Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You'll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits. CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.

When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.