A warranty is an important concern for companies that rely on equipment like high-dollar vacuum trucks. Warranties provide some degree of protection; however, since they are not all-inclusive and can be affected by how well a truck is maintained, owners need to create a maintenance plan that works to protect the warranty.

Whether dealing with a new vehicle or used vacuum trucks for sale, every company should understand some important details about warranties and how proper maintenance may not be completely black and white.

Types of Applicable Warranties

Following are three types of warranties that pertain to vacuum trucks:

Factory - Guarantees are outlined in the warranty paperwork. They describe the legal terms, conditions of coverage, and responsibilities of each party: manufacturer, dealer, and owner.

Emissions - These agreements ensure that the vehicle meets federally mandated emission standards for an established length of time.

Extended - This type of risk coverage is typically offered by a third party after the factory warranty expires and may differ in the type of coverage provided.

When Something Goes Wrong

Warranties exist to protect a buyer against unexpected failures caused by defects in materials or workmanship. They have a time limit and only provide coverage when vacuum trucks are receiving appropriate maintenance as required by the manufacturer.

Based on this condition, the manufacturer will investigate the issue when problems arise to determine whether the failure was caused by some kind of defect or if improper use or insufficient maintenance caused the failure.

Not every failure will be covered even if it is a part or system under warranty. There are any number of ways that technicians can determine the cause of various failures, from diagnostic fault codes to on-board telematics systems. They are helpful in efficiently determining the source of a problem and can quickly indicate whether a vehicle has received the established maintenance based on its use.

Warranties And Maintenance

To get the most from a warranty as well as new or used vacuum trucks for sale themselves, vehicle owners must adhere to required, appropriate maintenance. Yet the documented maintenance required by the manufacturer is only the minimum amount of care a vehicle should receive. A tailored approach to upkeep must be practiced based on the type and the amount of use a vehicle receives as well as its age and condition.

Fluid analysis should be incorporated into a regular maintenance schedule as it can shed additional light on vehicle condition, excessive wear, and any additional attention required to prevent a failure. Higher levels of maintenance protect the equipment and also ensure that the warranty will cover damage if something goes wrong.

It is critical that those who own vacuum trucks understand that warranties should not be viewed as a total guarantee against all defects. Depending on the use a new or used vacuum truck for sale receives, the minimum maintenance suggested by the manufacturer may not be enough to prevent failure. In these situations, it is up to the owner to know when additional maintenance is necessary.

If failure is caused by insufficient maintenance, a warranty could be null and void. The best option for those who own these expensive vehicles is to practice preventive maintenance according to each truck’s specific workload, rather than just according to the manufacturer’s schedule which is only the bare minimum!

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