Hotel isn't great its in a complex with 2 other resorts which you have to go to for the gym and swimming pool and beach. Beach is tiny but lovely clear warm blue water and white sand, but it is so small no where really to sit and relax as no space for loungers. Also no loungers around both pools at the 2 other hotels which is strange only a few tables and chairs for eating. Breakfast isn't great and food in general poor quality but due to location you have no other options. Ordered room service food was awful and expensive alot of items not available next day decided to order mcdonalds delivery to our room!!! We got upgraded to a suite which was really big with a small bathroom, water in sink was brown so was a bit off putting. Room could do with some modern decor but was clean and spacious. After reading avfee reviews online it seems the upgrade people to a suite quite often so I'm not sure if they say its an upgrade or if they just don't get many guests so they upgrade you.

Diulas pada 06 Juni 2017

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6,0

Nez dari Filipina

Keluarga dengan anak kecil

Deluxe

Menginap semalam pada bulan April 2017

Di Atas Rata-Rata”

The hotel did not have a beach. you had to use the beach at Vistamar which is another hotel right across which is a sister establishment. when we turned on the faucet reddish rusty water came out. maybe because the room has not been used for a long time. Great value for m oney though because when we got there they upgraded our accommodation from deluxe to the Suite room for free because they ran out of deluxe rooms.

Diulas pada 05 Juni 2017

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7,2

Catherine dari Filipina

Wisatawan tunggal

Deluxe

Menginap semalam pada bulan April 2017

Clean room”

Nice hotel

Diulas pada 30 Mei 2017

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7,6

Despues dari Filipina

Keluarga dengan anak kecil

Deluxe

Menginap semalam pada bulan Mei 2017

Different Rooms”

We checked in at 2pm last May 20, 2017 and were told by the staff that our room was upgraded. We made a booking with agoda.com for 1 deluxe room with two beds. We didn't knew what she meant by "upgraded" (from 2 beds to 1???) But when we got inside our room, we were dismayed because there was only one bed. I had no time to complain because my kids were very eager to go the beach. During the night, we had to squeezed in to 1 small bed just like sardines in can. Overall, their facilities were good, the beach and the 3 swimming pools. The breakfast menu selection was not that much choices.

Diulas pada 23 Mei 2017

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6,4

Rebecca dari Inggris

Pasangan

Deluxe

Menginap selama 2 malam pada bulan April 2017

Basic, Stop Over Hotel”

Not bad value for money but not a glamourous hotel to book into as a couple. We used it as a base for two nights which was fine by food and facilities were limited and poor quality.

Diulas pada 21 Mei 2017

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8,8

Monnaliza dari Filipina

Wisatawan tunggal

Deluxe

Menginap semalam pada bulan April 2017

Amazing Stay! ”

Staff were awesome especially the guys at the reception, they were very helpful and accommodating. I also had a free room upgrade, such an awesome experience. I'll be going back, defo.

Diulas pada 17 Mei 2017

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6,0

Tony dari Perancis

Wisatawan tunggal

Deluxe

Menginap semalam pada bulan Mei 2017

Okay”

Room is tidy and clean, however we can see it is a bit old. I guess it would need some kind of refurbishment. Also, bathroom was small. Staff is alright, nobody said hi to me apart from the person at the reception to when i checked in.

Diulas pada 15 Mei 2017

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7,6

Geok dari Singapura

Pasangan

Deluxe

Menginap semalam pada bulan Mei 2017

Sangat Bagus”

Access to location is not easy.

Diulas pada 11 Mei 2017

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9,2

Madeline dari Filipina

Pasangan

Deluxe

Menginap semalam pada bulan Mei 2017

Perfect Get Aways”

If you want some time off, this is a great option! I define time offs as a time to get some peace, relax, swim and just chill... The pools are very clean and there are options... the beach is nice when it is high tide. The breakfast buffet is acceptable. Better than what I expected. The suite we stayed at was amazing! There is no such thing as a perfect place but if we talk about value for your money, we sure got our money's worth (that made it perfect)! Again, this is for get aways and not exactly ideal for those who like to party, go to malls, pubs etc in between the stay.

Diulas pada 09 Mei 2017

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8,0

anthony dari Filipina

Keluarga dengan anak kecil

Deluxe

Menginap semalam pada bulan April 2017

Sangat Bagus”

Although its swimming area is a littlebit far, overall its good place to stay for couple or with children

Diulas pada 25 April 2017

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4,8

Keith dari Filipina

Keluarga dengan anak kecil

Deluxe

Menginap semalam pada bulan April 2017

Dont be deceived on what you see on the picture”

Room is spacious but the pillow is too hard. Bathroom is too small, if you will take shower there is no other way to step the bathtub even you don't feel like using it.
Breakfast is free but nothing special.
Better try nearby resort. No available nearby convinience store.

Diulas pada 18 April 2017

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5,2

Bruce dari Amerika Serikat

Pasangan

Suite

Menginap semalam pada bulan April 2017

Stay Away from this place!”

Sorry! Get used to hearing this word if you stay in this place. While the room was nice, the place is essentially falling apart. It is a very remote location. There are no restaurants or stores nearby.. The only place to eat is the hotel restaurant. On this night, literally half of the items on the menu were "out of stock". And my lady got food poisoning from what she ate on the breakfast bar, and was sick for two days.
The Internet service is advertised as available in all rooms. We had a suite, and there was no Internet. The satellite TV didn't work either. An employee told me this is normal and I could use the Internet sitting in the lobby.
The location is so remote, you must pay the taxi driver a fee to come to the hotel. The hotel offers a free shuttle to the main road (which is a jeepney, no AC or windows).
No, definitely avoid this place, until they invest some money to maintain it.

Diulas pada 16 April 2017

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4,0

Nigel dari Australia

Pasangan

Deluxe

Menginap selama 2 malam pada bulan April 2017

Give it a miss”

The other options are better and cheaper. This is overpriced. The pools are The of hotels of next door not their own. You have to leave the hotel to get to them. Rooms are nice and decent size with balconies. The location is bad. You do have to get a trik to the main road each time and they stop at 6pm so then you have to get a bike. If you don't know the local ways you will get ripped off doing so. Just stay at another hotel.

Diulas pada 08 April 2017

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3,2

Nicy dari Filipina

Pasangan

Deluxe

Menginap selama 5 malam pada bulan Maret 2017

Too far away from the city and transport is very poor, if you need taxi there's 100 extra charge .”

Maintenance of the place is very poor.we have few issues with the door, bathroom bulb and toilet. My parents stayed in a separate room and their kettle is not working well, not safe at all.the bath tub is not draining well and filthy. The staff in the reception are not reliable I don't think they know what they are doing as we extended for few hours and I asked for the price of late check out evening before we checked out the staff in charge said it cost 1900php then I asked the next day that was morning and another staff said it's 3800php. They are confusing. Even the door card when I complained 3x the reception said it must be away from my mobile which is not true i been in many hotels and we never get told off to put the card away from our mobile.The problem was the door that maintenance did not fully charge it.Had a bad time in that hotel. Not coming back again!!

Diulas pada 04 April 2017

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9,2

MIJI dari Korea Selatan

Pasangan

Deluxe

Menginap selama 2 malam pada bulan Maret 2017

Satisfied ”

It was nice staying! Every staff was very kind! The pool was nice, especially there were running until 9:45 and I could enjoy privately cuz there's few people using. Still, I wish there could be some other facilities that I can enjoy inside of the resort. Except enjoying pool for few hours, We always went out for food.

Diulas pada 31 Maret 2017

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9,2

Wayne dari Australia

Pasangan

Suite

Menginap selama 3 malam pada bulan Maret 2017

Peace And Quiet”

The best thing I liked was the peace and quiet there, no people bothering me for island hoping,jet skies, diving etc. The staff there was more than help full and all of them were pleasant and willing to assist you in any way. The area of the hotel is a bit out of the way from anywhere else but I had no trouble getting around, there's a free shuttle that comes there all day long to take you back to the main road and drops you at a taxi rank (approx 10mins drive). There we continued to where ever we was off to.
The hotel and rooms are a bit on the older side but very clean with a good bed and shower in it with good water pressure and food there was good.
Yes I will go there again and recommend to anyone who likes the peace and quiet as well.
Cheers

Diulas pada 28 Maret 2017

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7,6

Jennifer dari Filipina

Keluarga dengan anak dewasa

Deluxe

Menginap selama 4 malam pada bulan Desember 2016

Sangat Bagus”

Though the beach was not accessible if the guest uses a wheelchair, facilities are okay and clean. Hotel looks new but they said it was constructed years ago.

Diulas pada 24 Maret 2017

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6,4

janelle dari Filipina

Wisatawan bisnis

Deluxe

Menginap selama 7 malam pada bulan Maret 2017

stay at Sotogrande”

area is good; facilities were ok; staff were pleasant.

Diulas pada 20 Maret 2017

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10,0

Eric dari Amerika Serikat

Wisatawan berkelompok

Deluxe

Menginap semalam pada bulan Februari 2017

Luar Biasa”

The hotel is new and beautiful. I read some of the negative comments and was concerned. Upon arrival I found the hotel to be way above expectations. It is a beautiful new high rise very clean and well appointed. It would be close to 3.5 star in the USA. The staff was excellent and you get to use several pools and the beach at the adjacent hotel.

Diulas pada 01 Maret 2017

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6,0

janelle dari Filipina

Wisatawan bisnis

Deluxe

Menginap selama 3 malam pada bulan Februari 2017

Stay at Sotogrande Hotel”

the hotel is good. rooms are just fine. i'll probably stay there again for future visits. AirCon is better
some downsides. the age of the hotel is visible in some places, like the wood starting to peel. tv is a small 30 inch. wifi is super slow. food sucks, and they don't serve or do room service 24/7

Diulas pada 27 Februari 2017

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3,2

arianne dari Amerika Serikat

Pasangan

Suite

Menginap selama 3 malam pada bulan Januari 2017

Terrible room smell. Dirty sheets and carpets. VERY FAR FROM CEBU. Old bathroom and furnitures. ”

Do the rooms actually get cleaned? Found a few too many stains on the sheets and pillows (though this seems to be common in Philippine hotels that is not 5 star). Carpets don't seem to be cleaned daly or at all? The room is very outdated- cracked tub, sink and counter. The tub is dirty- it also doesn't drain so be prepared to be in the puddle of dirty water ( I guess AT LEAST it's your own filth).
The location is bad. You're far away from a lot of places you probably want to go to. Even if it is close but require a taxi be prepared to shell out P150 on top of your actually fare... such a rip off. We ate here for dinner and spent so much time waiting for the waiters to notice us because they are watching tv (this is what I payed P50 service charge- not much of a service).
Do your self a favor- book somewhere else.
To the nice front desk employee who felt my wrath yet still managed to smile and be sincerely apologetic and even prepare our our Oslob and Kawasan falls - thank you!

Diulas pada 31 Januari 2017

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8,8

GLADYS dari Filipina

Wisatawan bisnis

Deluxe

Menginap selama 4 malam pada bulan Januari 2017

Good but isolated”

the place is really good and comfy. The only challenge was getting a cab. The place is quite isolated. They have to charge you additional Php100 for calling a cab and if it is raining, it is hard to call for a cab.

Diulas pada 18 Januari 2017

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6,0

Michael dari Australia

Pasangan

Suite

Menginap selama 7 malam pada bulan Januari 2017

Poor location”

The Sotogrande is in a poor location miles from any restaurants or night life. The on site restaurant has an extremely limited menu offering, we found that less than half of the menu is available.
Rooms are ok. Staff are helpful. But we were glad to leave after 3 nights.

Diulas pada 16 Januari 2017

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4,0

Marianne dari Filipina

Keluarga dengan anak kecil

Deluxe

Menginap semalam pada bulan Januari 2017

Very horrifying experience.”

Bad location. Had a hard time going out. Bad memories and creepy experience.

Diulas pada 11 Januari 2017

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8,8

Antonela dari Filipina

Keluarga dengan anak dewasa

Deluxe

Menginap selama 4 malam pada bulan Januari 2017

Great bonding experience with my family all through out our stay with our families and friends”

Hotel cleanliness and staffs attentiveness are definitely good value for your money

Diulas pada 11 Januari 2017

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2,0

Otto dari Filipina

Wisatawan tunggal

Deluxe

Menginap semalam pada bulan Desember 2016

Do not go here, terrible hotel”

Where do I start? We had to spend some extra days in Cebu and selected this hotel. To start with the location; terrible and remotely located in the middle of a poor area. This hotel calls itself a resort but in reality it appeared to be a 20 year old unfinished master plan with a couple of buildings in a deserted area.
When entering the hotel it looks ok, they even upgraded us to the suite which was nice. The rooms are old and outdated, lack of maintenance, smelly and molded bathroom and the water was yellow/brown. The breakfast is minimal and the restaurant is terrible, when handing out the menu they will first tell you that 80% of the dishes are not available.
Personnel is friendly but useless, overal this hotel is charging a way too much and gives you zero value. Stay away from this place.

Diulas pada 28 Desember 2016

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7,6

DONGJO dari Korea Selatan

Keluarga dengan anak kecil

Deluxe

Menginap semalam pada bulan Juli 2016

good place”

nice, calm

Diulas pada 12 Desember 2016

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6,8

Edna dari Irlandia

Pasangan

Suite

Menginap selama 4 malam pada bulan Oktober 2016

Not Happy”

We enjoy our few days stay in the hotel. Staff are very accommodating and friendly. Breakfast not so good. foods are all cold. We were shocked when we're checking out, we were charged P2,750 for 2 bed sheets that I accidentally soiled. My partner and I always go on holiday but never experience like this charged for soiled bed sheet. Sent them letter about this but I got no reply. NOT coming back in Sotogrande Hotel or even recommend to all my friends.

Diulas pada 10 November 2016

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4,0

Arthur dari Amerika Serikat

Wisatawan tunggal

Deluxe

Menginap selama 4 malam pada bulan November 2016

SotoNov2016”

No Internet service upon check in until the next day although i was provided a personal Hot Spot the next day. No face or hand towels available when requested.

Diulas pada 08 November 2016

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7,6

Maricel dari Filipina

Keluarga dengan anak kecil

Deluxe

Menginap semalam pada bulan Oktober 2016

Staff are very accommodating, good food and nice room”

Nice room, and very accomidating staff, but the beach is not good

Diulas pada 25 Oktober 2016

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7,2

Andrew dari Australia

Wisatawan bisnis

Deluxe

Menginap semalam pada bulan Oktober 2016

good but far from any action”

Clean rooms great service

Diulas pada 18 Oktober 2016

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7,2

Dominick dari Amerika Serikat

Keluarga dengan anak kecil

Deluxe

Menginap selama 3 malam pada bulan Oktober 2016

Nice and Quiet Hotel”

My wife and two small kids stayed here for 3 nights and we enjoyed the stay. The room was good sized with 2 queen beds, and the facilities were good when considering that Sotogrande guests can also use the pools at Vista Mar next door. The Vista Mar pools were more fun and lively for the kids, and also right next to the small beach. Sotogrande is off the beach but only a few minutes walk away. Breakfast and other meals are just average here, so we went out a few nights for dinner instead. The Sotogrande is in a gated compound off the main road, and calling a taxi to go out will result in a P100 surcharge on top of the taxi fare. Wi-fi was not strong enough to reach the rooms and only available in the lobby. Generally a nice place and we would stay here again if we came back.

Diulas pada 12 Oktober 2016

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10,0

ROCCO dari Australia

Wisatawan bisnis

Suite

Menginap selama 3 malam pada bulan Februari 2016

great service ”

would book again next time i am there

Diulas pada 10 Oktober 2016

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7,2

richard dari Filipina

Keluarga dengan anak kecil

Deluxe

Menginap semalam pada bulan Oktober 2015

Great feeling”

My family had fun...

Diulas pada 08 Oktober 2016

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6,0

Justin dari Australia

Wisatawan tunggal

Deluxe

Menginap selama 5 malam pada bulan September 2016

Isolated ”

Far from city and to get a taxi they ask between 50 and 100 peso on top of meter. There is a free shuttle out to main road however don't be in a hurry. The use of any of the 2 other nearby hotels is good. Breakfast boring and had to put up with smoke smelling shower for 3 days until it cleared. Only 1 nearby 7 Eleven on main road. Staff are good. Nice place if you intend just staying at hotel and not venturing out

Diulas pada 04 Oktober 2016

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8,0

mick dari Australia

Pasangan

Suite

Menginap selama 4 malam pada bulan September 2016

trip away”

niceeeee spot and quiet place all good there had great time relaxing,thanks

Diulas pada 01 Oktober 2016

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7,2

GHALEB dari Arab Saudi

Pasangan

Deluxe

Menginap semalam pada bulan September 2016

good”

was good for my stay 1 night

Diulas pada 22 September 2016

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8,4

hye dari Korea Selatan

Wisatawan tunggal

Deluxe

Menginap selama 3 malam pada bulan Juni 2016

Overall good value”

The location was not that good and I had to pay extra pesos to call taxi. Other than that, I think the hotel is a good value compared to other hotels in Cebu.

Diulas pada 07 September 2016

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8,4

HUI dari Hong Kong

Keluarga dengan anak kecil

Suite

Menginap selama 4 malam pada bulan Agustus 2016

Helpful Staff”

The hotel is located next to Vista Mar Resort. We could swam in the infinity pool in Vista Mar. The beach is great. We swam when the tide was high. We walked on the water weeds and found many starfish when the tide was low. Fishes were found in the water, not too many, however, and were afraid of people. A taxi going to the Cebu city costs you more than 250 pesos, and an hour and a half during rush hours. The restaurant in Sotogrande is recommended. I prefer the one in Sotogrande to Vista Mar. The staff at the reception helped me to exchange HK dollars in the money changer at the main road, when I have no peso in my pocket. This saved me much time. Thank you very much. And the room is big, one bedroom and one common room. But the bed is small, only a queen size bed.

Diulas pada 05 September 2016

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3,6

Bernardo dari Filipina

Keluarga dengan anak dewasa

Suite

Menginap selama 3 malam pada bulan Agustus 2016

Inaccessible, expensive”

Stayed here for my first 70.3 Ironman experience and boy was I disappointed. Got a seat with an occupancy of 2 guests. I arrived there ahead of my daughter so when I asked if there are two beds they said it's only one queen sized bed. No problem, change it into two then. Nope, they won't. Additional bed has an extra charge. Geez. So they huddled over the computer and looked for a room with two separate beds. They joyfully told me that they found one. Catch being, it's a downgrade from my suite into a de luxe. Are you kidding? I was too tired to argue and just asked for the card keys. They only give one card key per room. What the hell. I have my own schedule and my daughter has her own. We need two keys. So they gave me another. But the damn thing does not work. Turns out when another key card is made the other key card is cancelled out. What an inconvenience to go down and ask for another key! Later it was my daughter's key card to not work.
Everything has a price. Extra pillow, extra blanket comes with a cost. I was hoping that they'd be more lenient because my daughter was okay with sleeping on the couch, but they are the kind of staff who has no initiative whatsoever and no concept of customer service. I even doubt if they have at least a diploma in hotel restaurant and management. These are the locals who have this island-vibe of just doing what they are asked to do with no compunction to excel or exceed customers expectations.
This place is also inaccessible. If you need a taxi you will have to pay more than what is on the meter. And they have a preferred taxi line with outrageously rude drivers who have a misplaced sense of entitlement.
I would stay away from this place if I were you. I would have been okay with it, but the cost is unreasonable for such a lousy hotel and service. Go to Bigfoot instead or somewhere that's really close to the Main Road of Mactan Cebu.

Diulas pada 09 Agustus 2016

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9,6

Maria dari Korea Selatan

Keluarga dengan anak dewasa

Deluxe

Menginap semalam pada bulan Juli 2016

good”

good

Diulas pada 03 Agustus 2016

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8,4

Mark dari Kanada

Pasangan

Deluxe

Menginap selama 5 malam pada bulan Juli 2016

Great place to relax”

The hotel is connected to the La Marida resort and Vista del Mar. There are 5 swimming pools including 2 dedicated children's pools. Vista Mare has a beach which they all three hotels share. Nice sandy beach as well.
Over all except for power outages during lighting storms, it is a great place to stay...

Diulas pada 30 Juli 2016

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8,4

Peter dari Australia

Pasangan

Deluxe

Menginap semalam pada bulan Juli 2016

Good Hotel, boring location”

Good hotel but the location was a little boring...

Diulas pada 19 Juli 2016

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6,8

Luzel dari Filipina

Pasangan

Suite

Menginap semalam pada bulan Juni 2016

disappointed ”

Food expensive and not so good.
Walk across the road to other hotel to go to tiny beach covered with seaweed.
Room was nice and staff friendly.

Diulas pada 28 Juni 2016

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7,2

MINYOUNG dari Korea Selatan

Keluarga dengan anak dewasa

Deluxe

Menginap semalam pada bulan Mei 2016

Good price and nice room condition”

staff was kind and room was clean. We spent nice time.

Diulas pada 18 Juni 2016

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8,0

CHANWOO dari Korea Selatan

Wisatawan tunggal

Deluxe

Menginap selama 4 malam pada bulan Juni 2016

nice enough”

quite nice except the location

Diulas pada 16 Juni 2016

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2,4

matthew dari Filipina

Pasangan

Deluxe

Menginap semalam pada bulan Mei 2016

Worst hotel I've stayed at”

Very poor service
Cold food from restaurant
No cork screw in the entire hotel!!

Diulas pada 26 Mei 2016

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10,0

EDELYN dari Filipina

Keluarga dengan anak kecil

Deluxe

Menginap semalam pada bulan Mei 2016

Excellent”

Excellent

Diulas pada 10 Mei 2016

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10,0

EDELYN dari Filipina

Keluarga dengan anak kecil

Suite

Menginap semalam pada bulan Mei 2016

Excellent”

Excellent

Diulas pada 10 Mei 2016

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6,0

James dari Inggris

Pasangan

Suite

Menginap selama 2 malam pada bulan Mei 2016

Slightly Disappointed”

Me and my partner booked the Sotogrande for our 2 year anniversary in one of the suites and thought it looked nice being a 4* Hotel and Resort. We stayed for a total of 2 nights.
The location is close to the airport which is always good but there is nothing close by to the resort other than the facilities the Resort provides. You would need to get a taxi to go anywhere.
Taxi's are also difficult to get and usually late. The staff are very friendly and helpful. We were a bit disappointed with our room as there was a lipstick stain on our bed sheets and also stains on the bath towels.
We ordered a lot of room service and the food was below par. Several items on the menu were not available for the entire 3 days we were there.
Overall I would rate the resort 3*.