Hi Julie, Help is on the way! We will have a video coming out soon that shows how to work with Starbella Flirt. In the meantime, you can subscribe to our Youtube channel, http://www.youtube.com/maggieweldon for more how-to videos. As a subscriber, you will also be notified when we release new videos. Also, here is a short video about Flirt that may be helpful: http://www.youtube.com/watch?v=2qrIzDLQf8A.