The new MyHeritage Forum will switch to be a moderated Forum. The designated moderators are MyHeritage users that are willing to help others and answer their questions. The moderators will be responsible for answering as many questions as possible of users in the forum and monitoring the forum activity.

This means, that moderators marked with the following symbol will answer posts in the forum. The MyHeritage Support Team will closely monitor the Forum and will take over a case if needed. Of course, users (not only moderators) are welcome to answer questions or offer advice in the forum as well, as they have until now.

The MyHeritage forum is a place where users interact and share their knowledge about MyHeritage, family history and research and provide help to other users. Please follow these guidelines to ensure that the forum is kept a productive and helpful environment for all its users:

Do not post offensive content or use swearing or harsh language. Please keep in mind that underaged people visit the website as well.

Do not post insulting messages aimed at other users or MyHeritage. You can disagree, but stay polite and kind.

Do not post advertisements.

Since this is a public forum, which can be accessed by anyone worldwide, we advise you not to post any private personal information about you or anyone else, like email addresses, phone numbers and other contact information.

Do not create multiple accounts to conceal your identity.

Do not copy or plagiarize comments.

Please note: most technical issues will be handled via private communication with our Support team, as these issues are most often not relevant to the general community. Please direct all payment related issues directly to our support Team (https://www.myheritage.com/FP/contact-us.php).

MyHeritage reserves the right to review and remove posts without prior notice.