Synopsis: In 2003, Monterey County was awarded funds to enhance and expand the existing System of Care for children with serious emotional disturbances, and their families. The development of family and youth-focused consumer surveys to augment state mandated satisfaction surveys was implemented towards providing important guidance for system of care efforts. In 2006, La Familia Sana Local Evaluation Team partnered with families, caregivers and youth to develop new, family and youth-focused consumer surveys to assess satisfaction, perceptions and needs. Survey findings were instrumental in providing family-driven, youth-guided facilitation for system of care development.