**'New ticket' for 'New Request' would help us to serve you better.]]>Generalhttp://resources.manageengine.com/topic/send-request-to-help-desk-icon#49000008784100Thu, 16 Nov 2017 14:58:06 -0800End of Life announcement by Adobe for Acrobat XI and Reader XIhttp://resources.manageengine.com/topic/end-of-life-announcement-by-adobe-for-acrobat-xi-and-reader-xi#49000008738589
RomanusHi Folks,

I just want to bring it to your notice about the EoL announced by Adobe.

Adobe Acrobat XI and Adobe Reader XI support ended on October 15, 2017

As outlined in the Adobe Support Lifecycle Policy, Adobe provides five years of product support from the general availability date of Adobe Acrobat and Adobe Reader. In line with that policy, support for Adobe Acrobat 11.x and Adobe Reader 11.x will end on October 15, 2017.

1What can you do now?

Here is the answer from Adobe on this.

You may continue to use Acrobat XI and Reader XI, but Adobe will no longer provide any updates or address any existing bugs or security issues in the software. Because of this, it is strongly recommended that you update to the latest versions of Adobe Acrobat DC and Adobe Acrobat Reader DC. T his will ensure that you benefit from all new functional enhancements and security updates, not to mention support for newer operating systems. Technical support for Acrobat XI will also be discontinued.

That means you are open to vulnerability which leverages this unsupported software.

The April month's Newsletter from Desktop Central carried the bellow message

Critical Update! - Update Desktop Central to latest version

It is recommended to update your Desktop Central build to the latest version before upgrading to Windows 10 Creator update. Upgrading your computers without the latest version, might hinder the Desktop Central performance.

I just want to re-iterate the same message to ensure that you are in or above the said build number (70072). This ensures that you don't encounter any performance issues with Desktop Central.