Support

At Thermodyne Foodservice Products, Inc. we strive to take care of our customers by providing a comprehensive service and support department. In the event of equipment damage, malfunction or performance questions; Thermodyne offers a service and replacement part network. A member of our support team will walk you through any equipment related issues and determine a solution to ensure your Thermodyne unit is back up and running. For replacement parts, Thermodyne offers safe and genuine quality replacement parts through our trusted partner, Heritage Parts. Heritage Parts supplies 100% genuine OEM Thermodyne replacement parts, designed specifically for Thermodyne commercial kitchen equipment. For replacement parts, you will be redirected from the Thermodyne Foodservice Products, Inc website to the website of Heritage Parts. For service and support, call (877) 620-1349.