Frequent Flyer Solutions Support

Various Changes

New American Airlines Status Challenge Rules

There's good and bad news for those looking for a shortcut to American Airlines/oneworld status. American Airlines has added a revenue component to AAdvantage status challenges. But you can also now pay a small additional fee to enjoy status benefits during the challenge period. Full details are available in Module 1 of Course 7.

Changes to Accor Le Club Hotel Loyalty Program

Accor has made some significant changes to the way in which status is earned in its Le Club loyalty program in 2017.

Following the recent changes to credit card surcharges when booking flights within Australia, we have completely overhauled the Avoid Credit Card Fees unit in Module 3 of Course 6. We have also added a new PDF Download, Credit Card Surcharges. Naturally, the unit still contains useful tips on how to avoid paying those pesky credit card surcharges.

Virgin Australia, Etihad and Other Awards Now Visible on Expert Flyer

It's now possible to search for award availability on Virgin Australia, Etihad, Virgin Atlantic and many other new airlines on Expert Flyer. We've taken the opportunity to update A Complete Summary of Airline Availability by Website and Specialised Tools: Qantas & Virgin Award Availability PDF Downloads in Module 3 of Course 5.

Good news for anyone considering buying Alaska Airlines miles! Alaska Mileage Plan miles can now be used to fly on Japan Airlines, making Business and First class travel on the Japanese carrier possible for seriously low prices.

Various Changes

United Changes Award Booking Fees, Stopover Policy

United Airlines recently made various changes to award flight redemptions made through its Mileage Plus program. Instead of free stopovers, members can now use the "Excursionist Perk". There have also been various changes to booking and cancellation fees.

There have been some substantial changes to our master list of credit cards that award frequent flyer points for tax payments to the ATO. New cards have been added to the list, while some cards will soon no longer earn points. This list is available in Module 3 of Course 3.

Various Changes

Brisbane added to Diners Club lounge network

The Qantas Diners Club credit card, with an annual fee of just $150 per year, now comes with access to the Plaza Premium lounge in Brisbane (in addition to 500 other airport locations around the world). Module 2 of Course 7 has been updated.

Qantas Frequent Flyer Toolbar discontinued

Sadly, Qantas will no longer be supporting the Frequent Flyer toolbar, which was an easy method of earning free Qantas points. Module 2 of Course 1, and Module 2 of Course 2 have been updated to reflect the changes.

Various Changes

Woolworths Revamps Rewards Program

Woolworths has announced major changes to its Woolworths Rewards loyalty program that come into effect on 31 August. Woolworths Dollars will be replaced with Woolworths Points, and points will now be earned on all purchases.