1. Does not work. If I dial someone's cell from Teams. I do not have the option to dial another person (traditional 3-way calling). This only is available if everyone is a Teams person... not PSTN. Please help me if I am wrong, but I do not see a way. I can only transfer a PSTN number or place it on Hold.

2. That is devastating. A MUST HAVE. This was/is a huge advantage of Skype 4B. Why no plans? Funny enough, If I call someone from my addressbook, and they call me back, Caller ID functions with their name. That is, until I close the app and it just shows a general number in the history. Where previously it showed who it was.

3.) Thanks - nice to have

4.) Okay, seems like a long time to wait. Glad to hear it will come some day.

Also - I have opened a ticket with support on the issue with 1:1 PSTN call escalation. However, I think this may be more than just my tenant with this issue. If you call someone's cell, are you able to add another caller on your mobile device?

I raised the same question on #2 earlier today and was told it was in the works, but no ETA. However if it is not, we will not be migrating to Teams at all. Missing that one feature alone is enough to make us consider moving to a totally different collaboration, phone and messaging platform that is cheaper.

Integration for inbound calls to my contacts address book? This is in Skype. I ignore calls I do not recognize.

This has been working but was disabled due to Apple library crash. We are currently working on restoring this functionality, and hopefully the new version of iOS will fix the crash as well. Regardless, this should work on Android with no issues.

Ability to call someone from teams and then dial a PSTN number to join you on the call

This is working for a 3-way call if one of the call is VOIP. I call Frank on Teams, then we add Robert through PSTN. However, it doesn't currently work if both calls are PSTN enabled. This is a widely-requested feature and we are working on enabling this as well and it should be available soon (Q4).

Agreed. Microsoft has been making the push for Teams adoption and integration of the S4B features, yet so many things are just glaring oversights. With regard to Cloud PBX features,this entire AMA has been a disappointment of non-answers and signals of being tone deaf to the community.

Integration for inbound calls to my contacts address book? This is in Skype. I ignore calls I do not recognize.

This has been working but was disabled due to Apple library crash. We are currently working on restoring this functionality, and hopefully the new version of iOS will fix the crash as well. Regardless, this should work on Android with no issues.

I will check on Android, but I can say for certain it does not work on iOS 12 (newest version) that is coming out of beta in several weeks.

@Fred Franks we do not code against beta versions until shortly before they are released. iOS 11 has a crash in Apple library and so we disabled that functionality for all supported versions of iOS (12beta, 11, 10, and all previous ones). We are currently trying to work around the crash, but not sure if we can enable every single scenario. When iOS 12 gets released, we will evaluate.

@Fred Franks thanks for the feedback - we are following the upgrade per our internal engineering process that so far has been successful. None of calling APIs are affected significantly, so little refactoring is required. Let's leave the process to engineers.

Since Teams relies on that particular Apple library more heavily than Skype, Teams is affected differently. To be conservative and avoid extremely annoying crashes, we removed library dependency all together and working now on enabling functionality in all non-crash scenarios.

PSTN calling works, if you add PSTN users to an existing VOIP call. The only thing that is currently not working is PSTN escalation - starting with PSTN call and adding more PSTN users. This was a known limitation that we are currently fixing.

#2 of Fred's post is absolutely essential. Currently, Teams is not friendly for external calling or for users that have a high-volume of PSTN calls. Users need to be able to search for and dial their Outlook contact's phone number without leaving the Teams UI. This is in addition to needing inbound caller ID details. Parity with Skype for Business is all we are asking for here....

#2 of Fred's post is absolutely essential. Currently, Teams is not friendly for external calling or for users that have a high-volume of PSTN calls. Users need to be able to search for and dial their Outlook contact's phone number without leaving the Teams UI. This is in addition to needing inbound caller ID details. Parity with Skype for Business is all we are asking for here....