Important Notice: Retirement of OnSemble V5.0 and V4.12

Passageways is announcing the retirement of OnSemble V5.0 and V4.12 and lower by February 17, 2019 and the subsequent end of support on July 31, 2019. Passageways shall provide telephone support, during normal business hours, with respect to questions regarding the “how-to” use of a retired release of the OnSemble Platform for six (6) months following its retirement.

End of Support

Passageways, Inc. is committed to providing the highest quality products and services to our customers. As a technology developer and provider, we understand that technology evolution allows our customers to establish and maintain competitive advantages, achieve operational efficiencies, and provide superior customer service. OnSemble v4.12 was released on August 8, 2014 and OnSemble v5.0 was release on October 20, 2015. Due to the age of these products, Passageways is not able to provide updates and support in a timely and effective manner.

Please read below for key timelines and support options that are now available to you:

Date

Activity

February 17, 2019

Product OnSemble 5.0 & 4.12 Retirement announced

July 31, 2019

End of Support OnSemble 5.0 & 4.12

More Information

Should you have any questions about this end of availability communication, to get updated or for assistance in understanding the options available to you, please contact your CSM or Technical Support at 765-535-1880 press 2 or at Support@passageways.com.