Your payment card details are directly processed by the Payment Management division of Capita Software Services, a leading provider of secure online payments services to local government, and are not collected or accessible by the Council. Capita Software Services’ online payment solutions are independently assessed and the company is certified by Visa Europe as a Payment Card Industry Data Security Standard (PCI DSS) Level 1 payment processor - further information on this standard can be found at https://www.pcisecuritystandards.org/security_standards/pci_dss.shtml.

On a technical note, all online card payments are protected by Secure Socket Layer (SSL) with an encryption key length of 128 bits, which is the highest level commercially available.