My Cool Tech experience is a 5 star experience from the start. Mr. Les, is very professional and knows HVAC business to the finest detail. He and his staff are very professional and easy to communicate with. Mr. Les, gave me a quote and

3

Ray Arasteh
October 23, 20116Cool Tech

The BEST AC Company in Orange County.

★★★★★

My Cool Tech experience is a 5 star experience from the start. Mr. Les, is very professional and knows HVAC business to the finest detail. He and his staff are very professional and easy to communicate with. Mr. Les, gave me a quote and

Company's Initial Response (Posted 03/25/2011 to the BBB)\r
As we explained to the CSLB, our reason for stopping work on the job was solely because of the customers failure to get permits for the work we were doing (he asked us to let him

3

gocooltech
March 28, 20116Cool Tech

Cool Tech Response to Andrade Complaint

★★★★★

Company's Initial Response (Posted 03/25/2011 to the BBB)\r
As we explained to the CSLB, our reason for stopping work on the job was solely because of the customers failure to get permits for the work we were doing (he asked us to let him

They trapped us in the contract by offering a very good deal on AC Heat and Electrical. Then lying that they will take 3 days total and work over the weekend on project that we needed to be done ASAP. During the work, they start adding charges, stating they did not include stuffs that they said they would during the quote. The workers take smoke breaks every 20 minutes, they took over a week, just to reinstall AC byself, the condenser has not arrived yet, not replacing the vents, not cleaning ducts nor intake. They are not trustworthy and lie about everything. They already got paid more than 50% then they said they will not continue working anymore on electrical, means breaching the contract, leaving a huge mess and wasting our time and money. They are very unprofessional, yell back to customers when the customer demands what they were offered from get go. Now they are not responsive at all to our phone call or text message. Do not Trust Mark Vera and his boss Les.

0

by ramiroa at Citysearch
February 18, 20111Cool Tech

Liars and Untrustworthy

★☆☆☆☆

They trapped us in the contract by offering a very good deal on AC Heat and Electrical. Then lying that they will take 3 days total and work over the weekend on project that we needed to be done ASAP. During the work, they start adding charges, stating they did not include stuffs that they said they would during the quote. The workers take smoke breaks every 20 minutes, they took over a week, just to reinstall AC byself, the condenser has not arrived yet, not replacing the vents, not cleaning ducts nor intake. They are not trustworthy and lie about everything. They already got paid more than 50% then they said they will not continue working anymore on electrical, means breaching the contract, leaving a huge mess and wasting our time and money. They are very unprofessional, yell back to customers when the customer demands what they were offered from get go. Now they are not responsive at all to our phone call or text message. Do not Trust Mark Vera and his boss Les.

Message from Cool Tech

If you are a New Customer you will Save $76.00 on Your Scheduled Service Appointment!

You will also have an opportunity to Save $350.00 on Your Replacement and up to $1000

on Adding Air Conditioning, Replacement of Entire System or a New Custom Installation!

Offer Offer Expires 6/1/2012.

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Twitter: @GoCoolTech.com

Http://www.GoCoolTech.com

More about Cool Tech

Cool Tech offers the competitive pricing and great customer service. We are on time, friendly, and go beyond what is expected of us.
Air Conditioning, Heating and Refrigeration, Restaurant Repair, Hotside Eqipment Commercial and Residential HVAC- R. We Service Orange, Los Angeles and Riverside Counties. We REPAIR and REPLACE ALL MAKES of AC, HEATING and We REPAIR and REPLACE ALL MAKES of A/C, HEATING and REFRIGERATION EQUIPMENT including: Packaged Units, Split Systems, Heat Pumps, Mini Split (Ductless) systems, Wall Heaters, Evaporative (Swamp) Coolers and Duct Repair/Replacement to name a few. We sell American Standard, Carrier, York, Trane, Rheem, Mitsubishi, LG