A better life through inspiration, education, and motivation

Menu

active listening

Valentine’s day is coming up and if you are anything like me you find yourself trying to think of the perfect gift. Who doesn’t want to get a gift we know the receiver will just love? It doesn’t have to be Valentine’s day. It can be a birthday or any other special holiday. What if I told you one word can help you find the perfect gift? It doesn’t matter who you are buying the gift for, or what the occasion is. Would you like to know what one word this is?

One of the greatest gifts we can give each other is the gift of happiness. To do and say things that not only bring joy to spouses, friends, family and coworkers, but quite often truly touch their heart. What if I told you this magic word would allow you to know just the right things to say and do, and perhaps just as important, what things to avoid saying and doing, would you be interested?

How can one word unlock the key to making people happy as well as avoiding making them upset? How can that same one word help us pick out the perfect gift that we will know that they will love? This word can do all that and more! It can also show this person their feelings are important to us. It can show them we pay attention to what they say and we value them as a part of our life.

“Wait a minute Neil! You are telling me one word can do all of this?” Yes it can. I personally use this word daily in all of my relationships. I have to thank Margie. It was a trip to the grocery store that began my use of this powerful word. I was at a local co-op shopping for produce and other such fun things. At the time Margie was at home creating one of those cakes that look so good you cannot believe it is edible. Considering how hard she was working and how much I was loving her, I wanted to bring her home something to surprise her and let her know how much I love her and was thinking about her. Then it hit me, I had no clue what that was. I began to push the shopping cart up and down the aisles one by one. My head was spinning. To be honest, I cannot even remember what I settled on that day.

Fast forward a few weeks later. Both of us were at this same store and I was about to tell her how frustrated I was last time I was here looking for that little surprise for her. (Men if you know something you could bring your lady home from the grocery store that makes her feel loved, you are far ahead of most) Right before the words were going to leave my lips a voice in my head spoke to me. Generally these consist of urging me to do things I shouldn’t like eat another slice of pizza or hit the snooze one more time. This time was different, it was a eureka moment. I discovered the magic word and since then I have used it to not only transform my relationship with my beautiful Margie, but virtually everyone in my life and now you can use it too.

What is this magic word? Before I share it with you, a few words of caution, do not dismiss this word based on its simplicity. I promise if you utilize this word in the way described in this post you too will experience a great increase in the quality of your relationships. The word is LISTEN.

When we say listen we mean active listening. For those of you unfamiliar with the term, Wikipedia defines active listening as “It requires that the listener fully concentrate, understand, respond and then remember what is being said.” Read that definition once more slowly. Read it out loud. You may even wish to write that down somewhere. Active listening is most commonly used in conflict resolution. Can you imagine how much difference your disagreements would be if you used active listening? If we are completely honest, we often listen with the intent of responding and not understanding. This is especially true during a disagreement. As the other party is explaining why they are upset we are already busy in our minds composing our rebuttal or how we can prove their point wrong. Changing that to concentrating, understanding and maybe repeating what they said to make sure it is understood as well as remembering what they said to avoid the disagreement in the future would certainly improve your relationship.

Although helpful, so much so I thought I should include it, this is not about disagreements. Let us go back to that day in the grocery store. Instead of sharing my previous frustration with Margie, I decided to watch and listen to her very carefully that day, making mental notes of items she looked at and what she said she liked and did not like. Yes, this kind of listening requires both your ears and your eyes. Up to 90% of communication is nonverbal. Watching her eyes light up with this product, or wrinkling her nose at that product helped me learn a lot more about the wonderful woman I share my life with. I learned more about Margie in that one grocery shopping trip than I normally learn in a month.

The next time I found myself at that grocery store I gleefully picked out several items (little oatie, peach rose) and was confident they would bring her joy when I returned home. I was correct and it filled me with a sense of confidence and accomplishment. I made the woman I love truly happy. It also showed Margie I had listened and paid attention to what she enjoyed. It showed her that her, and her likes and dislikes were very important to me. I began to practice this kind of listening with her more often. I watched and listened to what made her smile, what made her laugh. Even when I make mistakes, I notice what makes her upset. I do my best to practice the active listening mentioned above.

If this sounds like a lot of work, or that you may freak out the one you love by watching their every move, rest assured this is not what we are talking about. Try doing this a couple of times a week. If you are out to dinner notice what sides she likes, how she orders her steak. This is not just about food or even picking out gifts you know they will love.

If we listen long enough people will share with us what makes them happy as well as what makes them unhappy. They will tell us what they enjoy and what they do not. Next time you are out having coffee with a friend, notice what they like to talk about. Notice what interests them. Do they like to talk about history? Maybe a book on Ancient Egypt would make a good birthday gift.

This takes a little effort, but the returns are worth their weight in gold. Do this long enough and you will be the best spouse, friend, or coworker. Picking out gifts will be easier than ever and they will be received with more joy than ever before. The conflicts in your life will be reduced. You will find people will want to spend time around you and enjoy doing so. So remember the magic word LISTEN. Use it daily and your relationships will be better than ever.