Returns

We have confidence in our products, and you should too!

At JDS USA, LLC we believe that when it comes to renovating your home, the end result should be nothing short of perfect. We understand the importance of choosing the right product, for the right project, and we want to empower you to make a confident buying decision. That’s why we offer a 30 Day Money Back Guarantee.

If you’re not completely satisfied with your purchase, you can return it for a full refund within 30 days of delivery. It’s really that simple.

How Do I Qualify for a Refund?

To qualify for a refund, your product order must:

Be in its original packaging

In the same condition as it was when it arrived to your home or job site

Not have been used, installed, or marked in any way

Full Order Returns

In order to receive a full payment refund, your order must be returned in its entirety. This means every piece you received on the date of delivery must be returned in its original packaging. Once you have everything accounted for and packaged, we will arrange a pick-up of the product at absolutely no cost to you!

Partial Order Returns

If you’re looking to return only a portion of your order we can certainly accommodate your request.

Please take note of our Partial Order Return Policy:

If you would like us to arrange partial order return pick up, you will be responsible for covering the return shipping costs

All Partial Order Returns must be returned in their original condition and packaging

All Partial Order Returns must be returned within 30 days of their delivery date

The Fine Print

Our 30 Day Money Back Guarantee only applies to regular JDS USA products. This means that our 30 Day Money Back Guarantee does not extend to custom made and special orders, or clearance items for both full and partial order returns. Contact our friendly customer service staff if you’re unsure whether or not your product qualifies.