229 Customer Ratings

47 Customer Reviews

Your representative was amazing. She was polite, professional and friendly. It's hard to find someone like her today to be the face of your company.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Brian

Monroe, NY

July 2, 2016

I have used this location in the past and hade no issues then and I did not expect any now.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Gary

Monroe, NY

May 14, 2016

Great service at this location.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Demetrius

Monroe, NY

March 24, 2016

Great place to store my property. I feel 100% safe and worry free

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Joan

Sugar Loaf, NY

February 29, 2016

Eileen was very professional and helpful!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Joseph

Monroe, NY

January 4, 2016

Very expensive relative to other storage centers

Staff

4.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

3.0

Recommend

3.0

5.0 out of 5 stars

By Virginia

Chester, NY

December 16, 2015

Kelly is a genuinely nice person. She is very proficient at her job. I made a good choice.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Keriann

Warwick, NY

November 25, 2015

The only thing I would say is that I wish I knew that I could let them know I would be out of my unit on the 1st or 2nd of the month, and I wouldn't have to pay for an entire month (like I did).

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Lorraine

Harriman, NY

October 25, 2015

Really like opportunity to enter storage after hours. Most other facilities close the gate at 800pm. Sometimes you remember something after hours.
We'll be back when our house closes the sale.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

Brooklyn, NY

September 15, 2015

Service with a smile!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.3 out of 5 stars

By R

Monroe, NY

September 5, 2015

I wish there was atleast one security camera covering th outside vehicle storage spaces. It would denture vandalism or people might take responsibility for accidental damage to other vehicels, which Does happen.

Staff

3.7

Cleanliness

3.0

Expectations

3.0

Satisfaction

4.0

Recommend

3.0

5.0 out of 5 stars

By William

Chester, NY

September 1, 2015

Great customer service, always greeted with a smile.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.8 out of 5 stars

By Maureen

Harriman, NY

August 31, 2015

Although the staff are great, the prices for your storage are way too expensive.

Staff

5.0

Cleanliness

5.0

Expectations

3.0

Satisfaction

3.0

Recommend

3.0

5.0 out of 5 stars

By Edward

Monroe, NY

August 27, 2015

Very pleasant experience. Much better than the competitor one town over where I previously stored my vehicle

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Matthew

Warwick, NY

August 27, 2015

I love you guys have a great day, been using you guys for a while now. Always worked out. Thank you

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Anne

Monroe, NY

July 11, 2015

Love the Uncle Bob's app!
Easy to navigate when it's time to make a payment.

Staff

4.7

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Celestina

Goshen, NY

May 27, 2015

Everything was met to my satisfaction

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Neil

Campbell Hall, NY

April 22, 2015

Great!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Christine

Monroe, NY

April 1, 2015

A plus customer service!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Teresa

Monroe, NY

February 25, 2015

Both women I spoke with were very informative and pleasant. Will continue to use this storage place as needed. Have also recommended to others. A plus indeed!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michelle

Chester, NY

February 18, 2015

Such wonderful customer service, top notch!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Brian

Chester, NY

January 31, 2015

Great customer service!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Robert

Chester, NY

November 26, 2014

Convenient location, quality facility. Staff excellent

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Matthew

Monroe, NY

September 25, 2014

Very easy to use and staff is always helpful and friendly

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Fred

Harriman, NY

September 25, 2014

Just overall great, helpful customer service and condition and quality of facility.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jessica

Harriman, NY

August 20, 2014

The space and property is always clean and properly maintained. If any problem arises there is always a solution met.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Charles

Monroe, NY

July 17, 2014

This is a great location. I really like that the ladies in the office are always looking out for me and my belongings. They know me by name and always have a smile for me. I always feel welcomed and respected. Thank you for the great customer service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

Monroe, NY

April 24, 2014

everything went smoothe I was very happy

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Patricia

Shirley, NY

April 23, 2014

Thank you for all of your help in both moving in the unit and moving out.
We would use Uncle Bob's in the future if the need arises.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

New City, NY

March 26, 2014

the only improvement was the snow removal and the ice build up near storage entrances where at times very hazardous while trying to carry heavy furniture. This is a reflection on the private snow removal company that was hired to remove the extraordinary amount of snow this season. Plowing the snow is one aspect and clearing snow and ice from doorways is being mindful of slip hazards for customers on your business grounds.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Monroe, NY

March 25, 2014

Really impressed with the service I recieve at this location.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lawrence

Holland, PA

March 24, 2014

Your employees were fantastic.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Ridgewood, NJ

March 17, 2014

Wonderful customer service!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Trisha

Tuxedo, NY

March 14, 2014

I noticed that the gate is rarely closed. the security of having the gate is important when not only coming and going in the time that I am there but also for the items I have in the storage unit. I would appreciate it if you could please make sure that the gate is always closed and functioning properly or advising any of your customers when it is not. Also think having something to swipe opposed to a passcode would be safer. Thanks

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.6 out of 5 stars

By Frank

Tuxedo Park, NY

February 28, 2014

Would like the elevator to be less complicated to operate. No need for all the locking etc. to go up and down. If you make a mistake with it there is a large charge to get it unlocked. Keep it simple!

Staff

4.7

Cleanliness

4.3

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Chris

Washingtonville, NY

February 27, 2014

I've been waiting for the better part of over 6 months for the room above my unit to be fixed. Birds have made a home in my unit and I'm fearful that other small animals will be able to get inside. I'm aware of the fact that it's the middle of winter now and roofers aren't taking jobs but this should have been addressed months ago.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Allen

Monroe, NY

February 27, 2014

A very efficient operation. I'm secure in knowing my belongings are well cared for. ALH

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Thomas

Monroe, NY

February 26, 2014

The Mgr&other workers ALWAYS have a smile and extremely helpful....During the numerous snowstorms have shovels on hand and willing to help!!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Salvatore

Brooklyn, NY

February 26, 2014

The elevator is difficult at times.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Erika

Monroe, NY

February 14, 2014

All my expectations have been exceeded!Thank you very much.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

Chester, NY

January 24, 2014

Competitive pricing, clean facility and great customer service. The level of service I recieve from Kelly is outstanding. Highest recommendation possible! Thank you for making this hard time in life more bearable.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By James

Monroe, NY

January 22, 2014

Uncle Bobs makes storage enjoyable! Amazing staff, so friendly and helpful. I would recommend this location for all you storage needs.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anthony

Florida, NY

January 22, 2014

Great office staff - Kelly and Eileen are always helpful, we appreciate them.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Bradford

Monroe, NY

January 13, 2014

Such helpful customer service at this location. So happy to say its the best storage company I have ever stored with. Thank you for all your hard work!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Martin

Monroe, NY

January 4, 2014

Great Service, nice clean facility. Girls in the office are wonderful. Pleasure doing business here!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Steven

Monroe, NY

January 3, 2014

So happy with my storage room. The staff is great, friendly and professional. I would never store anywhere else.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Anya

Georgetown, TX

September 29, 2013

Uncle Bob's Self Storage customer service representatives very friendly,
professional and courteous.
Thanks for your support.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

24 Hour Access

Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Monroe

Help keep your recreational equipment secure by storing your kayak or ski equipment at Uncle Bob's Self Storage. The facility features climate controlled units to help protect your valuables and most precious belongings, and can be reached 24 hours a day, so you never have to be without your skis if you decide to take a last-minute trip. Our storage facility is located between Orange-Rockland Lake and Goose Pond State Park, just off the Grand Army of the Republic Highway.

Serving the Communities of:

Kiryas, Joel, Chester, South Blooming Grove
10918, 10926, 10917

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!