returns policy

We pride ourselves on designing and making great products, but if for any reason you don’t agree with us, we’d like to hear from you. And sometimes, in spite of our best efforts, a garment might come out of the factory a little less than perfect. If this does happen to you, please contact us here at Lunch and we’ll happily exchange your product or refund the full purchase price – we want you to be as happy with your Lunch garment as we are!

Just check the status of your order at Track Your Order first (located at the bottom of any page). If it hasn’t been sent yet, email us at admin@lunchmenswear.com.au. Make sure you mention your order number so we can sort it out in time.

Please remember to include with your return, the details of your original order indicating your full name and order number and the details of the product you would like in exchange and as soon as we receive the items back we will get the exchange organised and sent out to you straight away.

NOTES:
* SALE items cannot be exchanged or refunded.
* If you select a SALE item as replacement, keep in mind that by the time we process your exchange request, the item may be sold out. We invite you to indicate a couple of articles as replacement or select an item that is not on SALE (be sure to include order of preference for the selection).

For your first exchange of products on an order, we will ship your replacement free of charge .

The only cost to yourself is that of the return postage of the original item(s) to us. If a further exchange on the same order is requested, Lunch Menswear reserves the right to charge additional postage for the shipment back to you. This is typically around $AUD 8.00 depending on the number of items being sent.

No. For health reasons we are only allowed to accept garments that are in original condition and that have not been worn or washed. If a worn item is sent back to us, we will typically contact you to better understand the reason for the return. But where an item is returned without first notifying us that the item has been worn, we may choose to send the item(s) directly back to you.

Typical shipping time for a return to Lunch Menswear is around 10 days, but it depends on the origin . As soon as your exchange has been processed by us, we will send you an email letting you know that your replacement order on its way.

our brand promise

Lunch is about creating products to better meet the needs of men in both comfort and masculine style. Every Lunch product is the result of months of fabric testing and design refinement to produce a garment of superior comfort, premium quality and unsurpassed durability. So you can wear your Lunch product safe in the knowledge that we’ve done everything we can to make you look better nearly naked!