Under these circumstances the course fees are non-refundable and entry to class is not permissible.

Booking Conditions / Refund Policy

If you fail to attend your scheduled course, the course fee is non-refundable.

Cancellation Fees:

If you cancel your course and give less than 48hrs notice your Course Fees are Non-Refundable

If you cancel your course and give more than 48hrs notice your money will be refunded minus a $20 Cancelation Fee

Rescheduling Fees:

If you reschedule your course within 48hrs of your scheduled course date, you will incur a 50% rescheduling fee of course fee.

If you fail to attend your course due to illness and provide a medical certificate within 7 days of your course, you can reschedule at no extra charge.

If you reschedule your course and give more than 48hrs notice of your course date, there will be no rescheduling fee.

General Booking Conditions and Refund Policy

If we cancel a course at any time, participants will be offered the option to reschedule to an alternative class (at no extra cost), or receive a full refund of the course fees. No additional monies will be reimbursed to the participant for any other expenses incurred, or inconvenience caused.

Refunds will be made to the same person and by the same means with which the original payment was made.

If deemed Not Yet Competent, all participants are eligible to re-sit the theory session and assessment on another day at no additional cost. If deemed Not Yet Competent a second time in the Theory assessment, the participant is required to re-sit the theory session and assessment again and a fee of $70 will need to be paid prior to a new date being set.

If deemed Not Yet Competent in the practical assessment the participant is requires to re-sit the assessment for a fee of $160 which will need to be paid prior to a new date being set.