While most e-mail clients allow users to file messages into folders, the
process they must go through to file each message is often tedious and
slow. For each message, the user must first decide which folder is most
appropriate. Then, the user must inform the e-mail reader of that
choice by selecting the appropriate icon or menu item from among what is
typically a set of several dozen choices. The combined effort of
choosing a folder and conveying that choice to the application often
discourages users from filing their mail, resulting in unmanageable
inboxes that contain hundreds or even thousands of unfiled messages.
SwiftFile encourages users to file their mail by simplifying the task.
Using an adaptive classifier, it predicts the three folders that are most
likely to be appropriate for a given message and provides shortcut
buttons that permit the user to effortlessly file it into a predicted
folder. For typical users, SwiftFile’s predictions are accurate over 80%
to 90% of the time, resulting in a substantial reduction in the time and
cognitive burden required to file messages.

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