CyberGhost Review of 2018 | Safe & Secure VPN

CyberGhost is an impressive online privacy service that has a presence in all the major countries of the world. The users can connect to any server of their choice from the list of 1164 servers in 59 countries worldwide. Likewise, they can experience benefits like multi-login, free trial, and others on their devices.

Through our latest CyberGhost review, we will let you know about the service’ pros and cons in detail.

Privacy and anonymity are one of the crucial concerns we face today. With the NSA tracking our activities online and hackers to welcome us to every corner of this digital universe, CyberGhost review of 2018’s security is vulnerable than ever before. With a VPN, intellectuals among us flee from these hassles; because a VPN hides your real IP and makes you untraceable online. However, selecting a VPN service among countless available in the market is quite a tough decision to make.

There are many VPN service providers who provide excellent services in exchange for competitive price. The resembling package plans offered by most VPN service providers often confuse the new users. In fact, most of them, with their lucrative promises, deceive us by not delivering what we actually expected.

For this reason, we review a VPN service provider every now and then. We pick a random VPN service provider and evaluate the package plans it offers in exchange for the price charged. Furthermore, we critique the availability of its servers and benefits that one can avail by using that particular VPN service.

That’s not all, we also perform speed tests in order to scrutinize whether the VPN service provider keeps the promises that it makes. The VPN service provider selected for the Cyberghost VPN Review today.

Pros of Cyberghost Review

The service supports P2P activities of the users

The service is based in Romania thus follows no-logging policy

The provider offers live chat feature 24/7 365 days

30 Day money back guarantee

Servers in 59+ countries

Cons of Cyberghost Review

Probable connectivity issues

How VPN Services Work

In any device where there is an absence of VPN, the internet flows in an open from your device to the internet. Anyone can intercept the data, including online snoopers, hackers, and definitely your Internet Service Providers.

When you have a VPN installed on your device, it builds up a tunnel so that the internet data flows under it and remains protected. Anything that happens inside the tunnel remains hidden to the outside world, even your ISPs for that fact. That is the simplest explanation of how a VPN works.

How Cyberghost Works

As similar to how VPN works, CyberGhost has a carefully encoded tunnel, which is encrypted with the strongest VPN encryption. The tunnel is present between your device and one of the servers of CyberGhost. No one can intercept the data that flows within the tunnel since it is highly encoded. All internet operations that you carry i.e. message, streaming, browsing, and downloading will be protected.

CyberGhost Settings

CyberGhost allows you the possibility to make customizable setting changes through the navigation bar located at the top. Under ‘General’ tab, choose CyberGhost at Startup if you want to run the VPN as soon as you open your system/device.

It also supports many different channels, to change that, all you have to do is to select a language under the language options. When it comes to security sections, better not to change any options since they are recommended by CyberGhost. However, if you know what you’re doing, then gladly proceed.

Does CyberGhost work with Netflix?

According to our CyberGhost review, you can use the VPN service to fulfill your Netflix streaming desires. The provided has added more servers in two major countries such as USA and Canada. Hence, the users can now access their preferred media content available on Netflix.

Is CyberGhost VPN safe?

We came across many users asking is CyberGhost safe or not. For starters, it offers good all-around security with multiple protocols, strong encryption, and no logging policy.

Its global server spread makes it a viable option to anyone looking to unlock content over the internet. Likewise, it’s IP cloaking ability will make anyone anonymous over the Web, keeping their privacy safe and secure. Hence, we can safely say that Cyber Ghost VPN is safe to use.

Plans and Pricing of Cyber Ghost Reviews

In this section of CyberGhost review of 2018, we will evaluate the package plans offered by CyberGhost VPN. It is mandatory to review the packages provided by a VPN service before making a purchase decision. Most of you might seek an easy-on-wallet VPN service; yet, don’t want to compromise on the quality of service.

Hence, we will analyze the package plans offered by CyberGhost VPN to facilitate your purchase decision. There are three fundamental package plans offered by CyberGhost Review:

One month plan ($11.99)

Three-month plan ($29.97 or $9.99 a month)

One-year plan ($33.00 or $2.75 a month)

CyberGhost has revamped its pricing plans and now offers industry conventional packages. With each package plan, you get unlimited bandwidth, unlimited traffic, AES 256-bit encryption, and OpenVPN protocol. Subscribers can access to around 1,000+ servers, anti-finger printing system and multiple device connectivity.

This is a refreshing change from the earlier pricing plans offered by the VPN service. Previously, you only had two options; select either a Premium or Premium Plus account. However, with the new packages, you get all the features no matter how long you wish to subscribe.

Moreover, if I compare the prices of the provider with others in the industry, they are fairly consistent. This means that CyberGhost is an economical service that doesn’t drain your wallet dry.

CyberGhost Review: Servers Location

Numbers of servers and their geographical dispersion are one of the crucial factors to consider before buying a VPN service. There are different reasons for which you may prefer to use a VPN; bypassing geo-restriction is one of them.

A VPN service with its many geographically scattered servers allows you to bypass all the geo-restrictions imposed on content. Hence, with a VPN, you can access content (websites, social networking platforms, streaming links and even TV shows) being anywhere – from anywhere.

CyberGhost VPN has a huge network of servers in different countries of the world. This can facilitate you to access probably any content of your choice from any country that you prefer. In exchange of market competitive price, this is an outstanding feature offered by CyberGhost VPN.

CyberGhost Features Review

According to our CyberGhost review, the service offers a list of compelling features to the users. These are no-logging policy, live chat support, P2P activities support and so on. Moreover, the provider has an attractive website that solves the queries of their subscribers instantly.

Likewise, CyberGhost allows its users to experience free trial benefit according to their own terms. Our CyberGhost VPN review discloses that CyberGhost is no longer a free online privacy provider. Therefore, you will not find CyberGhost free version options on its official website.

However, you can test the performance of the service by availing 30 days money back guarantee feature. Sadly, CyberGhost is no longer free for the users but still provides a free trial feature to the new subscribers.

Furthermore, when the subscribers use the CyberGhost VPN client, they can recognize their IP addresses straightaway. Likewise, you can get awareness about servers locations, online tracking, ads, and malware too.

Interestingly, you can pick and select your preferred Wi-Fi connections. Thus, you can add the Wi-Fi connection on your secured list. Hence, you will not need to add it manually every time when you connect to them.

CyberGhost Review: Ease to Use

Our CyberGhost review unveils that the service is extremely easy to use. This is because you can get a wealth of information about the product after going through its official website. The users can explore the help section to find out the answer of all your queries in a timely manner. The users can explore the help section to find out the answer of all their queries in a timely manner.

Furthermore, you can use the guides section to install the app or software on your preferred devices hassle-free. Thus, you can install and start using the app on your different operating systems and devices from anywhere straightaway.

Our CyberGhost review highlights that the whole procedure of downloads and installation is interesting and straightforward for the users. Once you have downloaded the app, you can follow the given instructions to secure your online privacy hassle-free.

Interestingly, the user can enjoy the multi-login feature to another level. This is because you can secure your digital identity on five different devices simultaneously.

CyberGhost Review: Reliability & Support

Our CyberGhost review discovers that the service has a list of features for the users in terms of reliability and support. The users can opt live chat function to get the replies of their different questions instantly. This is how they can use the service according to their demands from anywhere.

Moreover, you can search guides along with FAQs and troubleshooting sections to download and install the app straightaway. Likewise, you can create a ticket by submitting a request to get the answer of your troubleshooting questions accordingly.

How to use CyberGhost VPN

Using CyberGhost VPN is as easy as putting butter on a toast.

Here are the steps you can follow to use CyberGhost VPN:

Sign up for the VPN service

Download the VPN software / app on your preferred device

Launch the application

Login to the software

Select the server you want to connect too

Enjoy VPN protection and anonymity

How to Setup CyberGhost on Kodi

Before installing CyberGhost on Kodi, you will have to use a CyberGhost client first to develop a custom connection. You will have to select a country to connect to a single server. For this purpose, you should mark the respective entry in the server list.

Country

In order to select a country, you need to mark the particular country entry. CyberGhost VPN will automatically select the relevant server in that country.

Single Server

If you want to select a single server, you should click on the left little arrow of the country entry. After clicking, you will see a list of servers in that country. Now, you should mark the required single server.

Adjustable Settings

If you wish to enable or disable additional functions for your custom connection, you can click on the menu. By clicking the menu, you can go to “Settings” entry and adjust the available features. You can undo all the changes you made by restoring the original settings by clicking on ‘Reset to default’.

You can click on ‘Connect’ and begin your own Kodi Media center. You can also start CyberGhost automatically with Windows and create a VPN connection. To create a VPN connection, you should perform the following actions.

Click on Settings mentioned in the main menu

Activate the option ‘Automatically run at system startup’ from the ‘General’ tab

Enable ‘Run this profile at startup’

Select the profile to start

Place Kodi inside the Windows auto-run section to automatically begin the media center

You can also explain Kodi as a program bound to CyberGhost in the tab ‘App Protection’

Using Kodi through VPN Manager Add-on

Step1: Configure an OpenVPN connection.

Now click on the menu entry ‘My Devices’ then on ‘Add Device’.

You can use CyberGhost VPN from the list of operating systems. Click on ‘Other’ to setup all mandatory options for an OpenVPN protocol. When you are done, the screen will show you the message of ‘Create new credentials’. Click on the respective button to create new credentials.

Click on the button ‘Linux, Router, etc after scrolling up the page as the placeholder for a new device is replaced now. Write a name for your new device and activate the desired extra features. You should scroll down and develop the login and configuration data for the OpenVPN protocol.

Select the OpenVPN protocol you wish to use like OpenVPN (UDP) or OpenVPN (TCP). Likewise, you should select country and server group to generate a proper configuration file.

After setting up your connection preferences, remember the username along with the password. When you are done, you should download the Configuration file. Click on the ‘Download Configuration’ and save the file on your computer.

Step 2: Get and install OpenVPN

Download the OpenVPN file from the official website then save the file on your computer and start the installation process. You may receive a warning message that you need to answer by clicking on ‘Yes’. Now click on ‘Next’ once more then click on ‘Finish’.

Step 3: Get VPN Manager for OpenVPN and copy files

Download the complete Kodi VPN manager repository and leave it unzipped. You should unzip the zipped configuration file to an external drive or folder accessible within Kodi.

Step 4: Install VPN Manager for OpenVPN

After starting Kodi, go to the add-on section and click on the ‘install from zip file.’ Choose the path to the folder where you saved the repository then mark it and click ‘Ok.’ After installing the repository, select the ‘Zoomboided Add-on repository then click on the ‘Services and on VPN Manager for OpenVPN’ and click ‘install’.

Step 5: Configure VPN Manager for OpenVPN

Now go to ‘My add-ons’ then open the entry ‘Services.’ Open ‘VPN Manager for OpenVPN and click on ‘Configure’. Select ‘CyberGhost’ from the VPN configuration tab. Select ‘CyberGhost’ as a VPN provider and mention username along with the password. Select the connection profile after clicking on ‘OK’ that suits your subscription.

Click on ‘Ok’ now and choose the user certificate (‘client.crt’) and user key (‘client.key’). When it is done, the VPN manager will connect to your first VPN. If it does not happen, you should click on the ‘VPN connection’ tab and begin your first connection.

You can also overview our detailed guide that provides information about best VPN for Kodi.

Cyberghost Review: Protocols and Encryption

One of the core reasons for which you select a VPN as your online protector is your security. There are different methods through which a VPN service ensures your security and confidentiality, but the most significant among them all is encryption. Encryption is sort of a backup plan, which secures your confidentiality.

There are different protocols that support a VPN that you may prefer. PPTP (Point-to-Point Tunneling Protocol) is one of the basic protocols supported by a VPN services provider; this protocol modestly deteriorates your Internet speed and offers moderate security.

When we compare the protocols to our TotalVPN review, we will see a massive contrast. Since CyberGhost is free, it only offers limited protocols, whereas TotalVPN is a premium provider and offers users more options to secure your online privacy.

However, L2TP (Layer-to-Tunneling Protocol) is a successor of PPTP; this protocol offers advanced security but has a considerable impact on your actual Internet speed. Yet, in the confrontation of protocols; especially, when it comes to PPTP vs. L2TP – L2TP wins, as security-concerned individuals prefer it.

The protocols offered supported by CyberGhost VPN are PPTP, L2TP and OpenVPN. Nevertheless, CyberGhost VPN does not support SSTP, SSL or SSH protocols. These protocols are preferred by the ones who have excellent (in terms of speed) Internet connection; because their impact on your Internet speed is quite significant.

Furthermore, the individuals that prefer these protocols are obsessively conscious about their security. These protocols accompany encryption, which can be barely decrypted by any hacker, or unauthorized person who wants to access your data. So, CyberGhost VPN might not serve as an optimal alternative for all you security freaks out there. However, it would be an excellent choice if you were concerned about your security without compromising on your Internet speed.

Compatibility of CyberGhost VPN with Different Devices

Device compatibility is one of the prime features that you need to consider before buying a VPN service. In a life where you are always one-the-go, VPN that you prefer must support different devices that may use for diverse reasons. CyberGhost in this regard serve as an excellent alternative. CyberGhost VPN is compatible with different devices such as PCs, Laptops, Smartphones and Tablets etc. Have a look on review of ExpressVPN for a broader idea about the VPN services.

This allows you to use your VPN on different operating systems and platforms such as Windows (2000, XP, 2007 and 2008 etc.), MacOS, Linux, Android and iOS etc. These are the most frequently preferred operating systems and platforms; hence, it can be said that CyberGhost VPN offers outstanding device compatibility.

CyberGhost Review for Mac

The software of CyberGhost for Mac is sleek and very well designed. It shares similar aesthetics and functionality as the Windows client. You can find the server list located at the bottom left corner of the software. Once you select the server, click the Power button and CyberGhost will connect you to the desired location.

One the things that was noticeable while reviewing CyberGhost for Mac was its load on your system. Unlike the Windows software, Mac software was light and functioned smoothly. Likewise, you can select the protocols and encryption by navigating to Settings.

CyberGhost Review for Android

When it comes to compatibility, CyberGhost offers exclusive apps for various platforms, including Android. We reviewed CyberGhost for Android and tested its different functions. From the onset, you can feel that it is a premium VPN service that offers high quality service. The layout, design, color scheme, and overall user interface provided a refreshing look.

As for the performance, the VPN app delivered reliable speeds with good security measures. Similarly, CyberGhost for Android TV Box offers exceptional performance as well. Using its app or configuring the service manually, you can unblock any website on your Android TV box.

CyberGhost Review for iPhone & iPad

The apps of CyberGhost for iPhone and iPad are sleek, well designed, light and smooth in performance. The layout of the app is similar to that of Android. We were pleased with its performance on iOS devices. CyberGhost did not slash our internet speeds when we connected to their UK based server.

CyberGhost Review for Chrome

Sadly, CyberGhost for Chrome is no longer available. As of 2018, CyberGhost has withdrawn its Google Chrome extension. The reasons for the withdrawal are still unknown; however, they could be a result of continuous user complaints.

CyberGhost Review for Ubuntu

Amongst the long list of device compatibility, CyberGhost for Ubuntu offers step-by-step guide. Once you sign up for the VPN service, download the configuration files for Linux. You can follow the setup guide for Linux Ubuntu and install CyberGhost in an instant. The VPN service performed well on Ubuntu, but there were variable speed performances on certain servers. View our detailed Best VPN for Ubuntu guide to learn more, For instance, the UK server slashed out internet speeds to more than forty percent.

CyberGhost Review for Kodi

Kodi offers unlimited content for streaming. You can watch latest movies, shows, cartoons, anime, documentaries, and even live television. It powers such content through multiple add-ons. Kodi is a complete streaming service with everything for everyone.

However, the problem with Kodi is that certain add-ons are geo-restricted. For instance, add-ons such as NBC and ABC are only accessible in the United States. Therefore, to bypass these restrictions, you need a VPN service. CyberGhost for Kodi will allow you to access any content from anywhere with ease. Similarly, it will also free you from any kind of internet censorship placed on Kodi.

CyberGhost Review for Firefox

Just like Google Chrome, there are no browser extensions of CyberGhost for Firefox. The extension is no longer supported on Mozilla Firefox, instead, alternate proxies and VPN services are recommended. CyberGhost suggests its users to download their free app from the website and use it in the background while browsing on Firefox. The removal of browser extension was a drawback, considering the devices supported by CyberGhost.

CyberGhost Review for Chromebook

Since we are digging deep into the list of compatible devices for CyberGhost, we should Chromebook to that list as well. Chromebook runs on Chrome OS and you can setup the service manually. CyberGhost provides an easy step-by-step tutorial that will help you configure L2TP/IPSec or OpenVPN protocol in few minutes.

Customer Support of CyberGhost Review

CyberGhost VPN offers 24/7/365 live customer and tech support. However, every VPN service provider brags about it; hence, in order to make sure of it, we tried to contact customer service representatives of CyberGhost. The query asked from the customer service representative was regarding the plans they offer.

The snapshot prescribed below provides the glimpse of a conversation between customer and me service representative of CyberGhost VPN. I faked my name and pretended if I was a naïve user seeking a VPN. When I posted my query on their website, I was contacted within 2 minutes and total time elapsed on chat was 9 minutes and 22 seconds.

During our conversation, the customer service representative calmly responded to every question I asked despite of bragging about “why I should buy their service” like most service, providers do. In short, CyberGhost VPN has an excellent customer and tech support, which will timely respond to all your concerns.

Unique Selling Proposition of Cyberghost Review

There are many features and benefits associated with CyberGhost VPN; making it an excellent choice among all other alternative VPN service providers. However, there was one feature that shined among all and can be declared as their unique selling proposition.

CyberGhost VPN unlike others offers FREE VPN. This is an offer that I think no one can deny. I believe that in an industry filled with hundreds of VPN service providers offering a FREE VPN is actually quite a smart move by CyberGhost to earn customer loyalty.

Payment Methods of CyberGhost VPN Review

Diversity in payment methods offered is one of the essential characteristics to explore while reviewing a VPN service provider. It is like providing convenient transaction process to the users.

CyberGhost VPN has improved its payment options from the yester years and now offers a wide range of payment methods. New users can subscribe to the service through credit card, PayPal, PayNearMe, and also through Check and Money order.

CyberGhost VPN Review: Software and Tutorials Provided

CyberGhost VPN offers FREE software that is compatible with different devices. The software runs smoothly on Windows along with other operating systems and platforms such as Linux, MacOS, Android and iOS. The software is easy to use and doesn’t occupy much space of your hard drive.

CyberGhost VPN offers tutorials or guides for different platforms, just like other VPN service providers. CyberGhost VPN also operates an official forum where users come, interact and share their concerns. This is actually an innovative approach, which can be favored by some and condemned by others.

On these forums, people post their concerns and the concerned personnel eventually resolve them. In fact, if you require tutorials for manual configuration, CyberGhost will furnish them as well via their official forum.

Log and Privacy Policy

There are many VPN service providers who offer excellent package plans in exchange of affordable price; yet, they cannot be considered as feasible options because they do not ensure your privacy. Confused? Let me explain. Many VPN service providers do not have a clear log and privacy policy.

This means that your VPN service provider can monitor your logs, search history or whatever details you don’t want to disclose. On the other hand, there are a few VPN service providers who ensure your privacy by offering a concrete privacy and log policy. CyberGhost VPN with its no-logging policy is an excellent alternative to consider in this regard.

CyberGhost Review Speed Test

All the features and benefits offered by a VPN service provider don’t seem to have any value if the VPN connection severely deteriorates your Internet speed. It is widely known fact that a VPN connection affects your Internet speed; however, one should prefer a VPN connection whose impact on real Internet speed is minimal.

In order to test the impact depicted by CyberGhost VPN on Internet speed, we tested CyberGhost VPN before and after connectivity. We used 100 Mbps connection to test CyberGhost’s Internet speed. The snapshot given below was taken before connecting the VPN. The ping before connecting CyberGhost VPN was 7ms; download speed was 95.43 Mbps and upload speed was 4.66 Mbps.

The snapshot given below was taken after connecting CyberGhost VPN’s UK server. It can be noticed that the ping dropped from 7ms to 0ms which is quite exceptional findings. However, download speed was reduced from 95.43 Mbps to 55.46 Mbps. Nevertheless, upload speed wasn’t affected much; before connecting CyberGhost VPN, upload speed was 4.66 Mbps and after connecting the VPN, speed dropped to 4.30 Mbps. Hence, it can be said that CyberGhost VPN doesn’t have much influence on upload speed but it diminishes download speed by approximately 42%.

How to Uninstall CyberGhost VPN

It is very easy to uninstall CyberGhost VPN. If you are using Windows, access Control Panel and under Programs, click on ‘Uninstall a program’. Locate CyberGhost from the list and uninstall the VPN software.

For Mac, you can drag the CyberGhost software from applications folder to Trash. Similarly, for Android or iOS devices, tab on the app’s icon for few seconds, and then drag the app to the trashcan or select uninstall.

CyberGhost Review Reddit

Our CyberGhost review reveals that the service does not have a strong presence on Reddit. Therefore, Reddit users opt Reddit VPN than CyberGhost to secure their online privacy. However, a Redditor indicated that CyberGhost was once featured on DailyBitcoiner for the 28th position.

CyberGhost Review Twitter

Our CyberGhost review unveils that the service does not have an active presence on the famous interactive platform. It means you cannot find Twitter users in huge numbers those who wish to avail CyberGhost as per their own needs.

Here is the response of a Twitter user suggesting that the service does not work in Turkey.

Therefore, CyberGhost will have to improve its performance drastically to attract the eyes of potential users on Twitter. And you can also see VPNs rankings according to cNet.

Is CyberGhost any Good with Torrent

Considering the risks associated with BitTorrent services, CyberGhost is not the ideal privacy solution. It allows torrents on its premium subscription plans, but not on the free version. Since it is headquartered in Romania, a region with no strict regulations to log user’s metadata, you are safe from unwarranted privacy breaches.

Likewise, its strong encryption cipher and IPv6 leak protection will safeguard your identity against various threats. That said, the performance of CyberGhost torrent is variable and it won’t be something that will blow your minds.

CyberGhost Netflix Error

Accessing Netflix USA is becoming more and more difficult each day, especially since the blocks on VPN and proxy services. Sadly, CyberGhost is no longer working on unlocking the entire library of Netflix. When we tested the VPN service, a CyberGhost Netflix error was shown displaying: ‘You seem to be using an unblocker or proxy. Please turn off any of these services and try again.’

Therefore, we would recommend that you switch to an alternate VPN service that is working for Netflix. In addition, subscribe to a one-month plan and make sure you have at least 14 – 30 money back guarantee. This way you can test the VPN service and in case it doesn’t works, you can ask for a refund.

CyberGhost No Longer Free

CyberGhost is no longer free, rather it only offers a 7-day free trial, and not more than that. Overall, it has 3 pricing plans i.e. for 1 month, 1 Year, and 2 Year. Time and time again, CyberGhost does provide an exclusive discount offers. But, if you want to learn more, you can view our guide of best VPN free trial of 2018 as well as best free VPN services of 2018 to learn more about free services.

Conclusion

After a detailed analysis of CyberGhost Review of 2018 and its package plans, it can be said that CyberGhost serves as an excellent alternative for those who currently seek a VPN. CyberGhost, unlike other VPN service providers, offers free VPN to its users without any restriction or limitation on usage. Furthermore, CyberGhost VPN presents feature-rich package plans in exchange of affordable price.

The speed test results representing CyberGhost VPN Review are satisfactory as the Internet speed was diminished by 42% but the ping improved. So, CyberGhost VPN can be an excellent choice for gamers seeking a VPN.

Now that you have read about CyberGhost VPN, how you about looking at some of these VPN reviews.

If you just can’t get enough of the VPN Industry then follow us on Twitter and Facebook and stay updated on the latest news and events.

Salmi

Author

Salmi's Biography :

A business school grad specializing in marketing, Salmi found his love for writing during studies. Salmi now pursues a career as a digital privacy & security advocate for VPNRanks working as a blogger. Salmi loves reading about sci-fi & technology while cricket is his game of choice. When the world cries ‘online freedom’ Salmi stands resolute raising his voice for the rights of netizens everywhere.

20 Responses to CyberGhost Review of 2018 | Safe & Secure VPN

Hello, I’ve premium account and the Android app doesn’t work for me at all for over a week and over mobile data only. I’ve tried all mobile operators in uk, different devices, uninstalled it on and off several times, reset network settings several times, and the same messages comes up all the time which says that the app cannot connect. Tech support keep repeating the same every day, and every day they are saying that they will make an escalation and they never do. That’s in my opinion is hilarious as these people just copy paste some sentences from somewhere and aren’t bothered to help at all. So please AVOID CYBERGHOST if you value your privacy on the go and over mobile data as it just not going to work, help will never come, nor you will be provided with solutions or when the problem it should be fixed. Best

Cyberghost is deceitful. I consistently manually select a US server while I am out of the country. A simple visit to whatismyisp informs me that my server is actually located in Romania. It takes more than 30 minutes each time of logging on and off to finally reach an actual United States server. I have 2 requests for help with no answer. Stay away!

Using a minimum speed cable modem service ($25/mo), I found that CyberGhost consistently DOUBLED my measured download speed. I am sure that would not have happened if I had a faster service from my ISP (+$), but it unlocked a faster speed for me, for free.

24/7 support does not exist with Cyberghost. I could not get my router to work even though I followed the url’s instruction on configuration. I could not get support. I could not even put in a request for support because the support page was not working. 3 days after I subscribed, I cancelled. I got an email that told me I would not get my money back even though I cancelled. Avoid. Avoid. Avoid.

It’s AWFUL ! From day one it has never loaded without coaxing and problems. I’m trying to update it’s driver as it won’t work at all now. The driver download doesn’t work. you press a couple of continues (ou MUST accept the unwanted Bing / chrome offer or it stalls.) Having done that….it stalled on the “next” button press. Ther is no feed back while this happens, no indication if it’s working or not. Somehow Ghost has to run through IE.!? Who uses that anymore? I’m exasperated with it! Won’t be re-newing, it’s a mess on Win 7 Home Premium.

I’ve had Cyberghost for sometime, both the free version and the premium. It works great on my Windows 7 on laptops. However, the version for IOS, including the beta version 6, still needs a lot of work. It needs the option of setting up exceptions, for sites such as banking that require you to have the same IP address all the time. It also still interferes with email. It does work fine for general surfing and most sites. If they can add most of the options available with the windows version it will also be a great product for IOS.

I purchased Cyberghost and it was working fine. Then, I upgraded to Windows 10 and it stopped working. My emails to support were a waste of my time. I detailed exactly what the problem was in my ticket to them and they never told me how I could fix it. Cyberghost would seem like it was running just fine but when I went to any one of my web browsers and typed “What is my IP” it would give me my actual IP address and not my Cyberghost IP. They kept asking me for a screenshot of the error. I provided them with every bit of information they asked for and they could never tell me what the problem was or how to fix it. Then, when I asked for a refund they told me they didnt handle refunds that I had to go through a third party to get a refund processed.

Lost my business and I’ve been with them since the start. Simple reason they started reducing the amount of torrent usage on their servers and the ones you can use drastically reduce the bandwidth speed like Romania/ Russia etc I’m at 1.5 Mbps DL speed normally and their servers reduced me to a 100 kbps crawl. Moved to another service that doesn’t keep logs and doesn’t block torrents for $6.95 a month

I purchased premium CyberGhost for Mac OS as free don’t let you use p2p. Sadly it is not working with Mac OS. Customer service suggested to download Beta version for Mac OS which was supposed to solve the problem but the software doesn’t activate this download. After repeated emails to customer service which were simply ignored I filed for a refund with PayPal. Thanks a lot for wasting my time :/