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Lovely friendly holiday park , staff very helpful . Very clean park , and caravan very clean and smell lovely when u walk into it .bedlining lovely and white . Already booked again for next year .food at club house was seavered hot , very close to beaches .. and long road before u get to park so little one...

Had a Friday to monday stay at this site and I was presently surprised. The park is in quite a rural location but th I add to the charm of the place. The staff are very friendly and polite. The entertainment was good fun and the general feel was a country side escape.

A multitude of failures,
Disabled caravan not fit for use at all, not safe, blood dripping from freezer compartment....cleaner could not remove it and had reported it but we were told it was an ice pop. Broken seating, spillage, soiled bedding blocking access ramp etc
Second caravan not clean either , badly handled by maintenance man who spent his time...

Caravan was fine, swimming pool was shut for one of the days , entertainment was only on for two days so the rest of the week after this the bar and games area shut down early ever night and was told to leave our game of pool .SO WE GOT SO FED UP WE WENT HOME A DAY EARLY. Never...

My family and I had a weeks stay here last week. The pool was out of use, noisy people in caravans late at night, the arcade area smelt of sewerage which going to food area is not great. Staff unhelpful and no where near a beach. Horrendously expensive. Will not be going again!!

Nice campsite, clean and well looked after. Main issue was only that we paid extra for platinum so we didn't have to bring our own bedding and towels...but there were no towels left. If the staff had told me on the first day there would be no towels it wouldn't have been so bad - I could have gone and...

Thanks for reviewing your stay BessieT1.
It's so disappointing to hear that your issue with the towels wasn't resolved, it's definitely not the service that we would expect and I will certainly share your feedback with the team to look into.
We are glad though, that despite all aspects not being quite right, you enjoyed Ashcroft Coast :)
^Emma

After reading negative reviews we almost cancelled our weekend away but very glad we didn't! We booked a cheap weekend away via the sun and was pleasantly suprised upon arrival- we were running slightly late for check in but had a very polite call from the park to make sure we were ok....we booked a bronze caravan but were welcomed...

We went to Ashcroft coast from Friday to Monday with my family and the kids, first night we were there we had food in the restaurant as there was 8 of us, we all wanted to eat together,so we ordered our food straight after each other at the till, expecting it to all to come out at the same time...

We're so sorry to hear that you were disappointed with your holiday.
It's really disappointing that you experienced some issues during your stay, the team would have welcomed the opportunity to discuss your concerns. They would never want any of our guests to leave feeling let down.
Our experienced advisors can help you plan a break on one of our...

We booked a private rental - through "Als Van" on Facebook & have to say - the entire process was faultless... it is a beautiful caravan and obviously well cared for by the owner. Very high standard & equally as well-equipped as we have at home!
The lady who dealt with our booking is lovely, nothing was too much trouble...

I am deeply saddened to have to publicly advise future customers of our experience with your company. We in good faith booked a weekend break for our family at the end of the summer holidays (2nd September) to Ashcroft coast holiday park. It was sadly the most awful weekend we had ever experienced, having done many weekend breaks with other...

We're so sorry to hear about your experience Heather.
We do appreciate that you contacted us directly and please remember if you remain unhappy with the resolution offered to you, we are here to help. Please get back in touch to discuss an alternative resolve.
Thanks for taking the time to share your comments and we look forward to hearing...

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