Willie Walsh

ARTICLES ABOUT WILLIE WALSH BY DATE - PAGE 3

LONDON: It's being hailed as a national shame that puts London's ability to host the next Olympics into doubt. Heathrow's Terminal 5, which was inaugurated by Queen Elizabeth, a highly unusual event, opened yesterday amidst huge fanfare and months of hype and celebratory build-up. It's turned into a nightmare disaster of chaos and incompetence, leaving over 11,000 passengers affected, and many stranded and angry. After complete chaos ruled on the first day as escalators didn't work, staff could not log in to the new baggage handling systems, and finally the airline had to turn away passengers with check-in baggage, the chaos has spilled over to the next day, and British Airways warns that it is likely to continue through the weekend.