Something went wrong! Please re-send using a valid number of go to the App Store or Google Play Store

By clicking "Send", I agree to the terms & conditions*.

* You will receive an SMS text message to your mobile phone with access instructions for the TD app. Your mobile phone number will not be used for any other purpose. The TD app is free to download, however standard wireless carrier message and data rates may apply. Please consult your wireless carrier for applicable text messaging fees and data plan rates.

Merchant Solutions – Get started step 1 (Android)
TD logo appears on a white background.
Screen Text: TD Mobile POS
Narrator: Thanks for choosing the TD Mobile POS.
An illustrated version of a TD Mobile POS PINpad appears on screen.
Narrator: In this video we will show you how to setup your PINpad, so you can start processing transactions.
A TD client card comes onto screen and inserts itself into the PINpad machine.
The PINpad moves off screen and is replaced by an illustration of an instruction manual.
Narrator: You can also refer to the installation guide that came with you PINpad
Cut to a live version of an Android smartphone next to an actual PINpad. The screen is quickly split to focus your attention on the smartphone. The screen on phone switches from the dashboard to show a welcome email received from TD Bank.
Screen Text: Account activated
Narrator: Before you get started, you need to ensure your TD Mobile POS account is activated using the information in your welcome email, …
The screen on phone switches to the TD Mobile POS app downloaded from Google Play store.
Screen Text: App downloaded
Narrator: … you’ve downloaded the TD Mobile POS app from Google Play …
The screen on phone switches to show that Bluetooth is turned ON, then to ‘Screen lock’ options in Settings.
Screen Text: Bluetooth enabled
Screen lock removed
Narrator: … and you’ve enabled Bluetooth and remove screen lock on your smartphone, which generally can be found in settings.
Cut to real version of the installation guide.
Narrator: For more details refer to steps 1 to 4 in the installation guide included with your PINpad.
Cut back to a live version of the Android smartphone next to the PINpad.
Narrator: Remember if you need to, you can start the entire process over at any point.
Cut to a close-up of the USB cable being inserted into the right side of the PINpad.
Narrator: Now you are ready to pair your PINpad to your phone. Make sure your PINpad stays plugged in during the setup process. Use the USB cable provided to connect the PINpad to a computer or a wall charger.
Cut to a white background.
Screen Text: Bluetooth Setup
Press “#”
“1” Setup Menu
“2” Bluetooth
“4” Security
“2” SSP
Cut back to a live version of the Android smartphone next to the PINpad with USB cable plugged into it. The screen is quickly split into two to focus your attention on the PINpad. A finger presses the “#” button on PINpad. Then the “1” is pressed, followed by “2”, “4” and then “2” again.
Narrator: On the PINpad press “#”. Press “1” to enter the “Setup Menu” followed by “2” for “Bluetooth” then “4” for “Security” and “2” for “SSP”.
The screen text overlay is removed so you can see both devices again. The PINpad screen reboots automatically.
Narrator: Your PINpad will reboot and return to the main screen after a few moments.
Cut to a close up of PINpad as a finger presses the red button repeatedly until TD logo appears on the device’s screen.
Narrator: If your PINpad doesn’t reboot press the “Red” button until you return to the main screen with the TD logo.
Cut to a white background.
Screen Text: Pair Devices
Press “#”
“1” Setup Menu
“2” Bluetooth
“1” Pair Device
“2” Android Device
“2” Display Pairing Info
Cut back to a live version of the Android smartphone next to the PINpad with USB cable plugged into it. The screen is quickly split into two to focus your attention on the PINpad. A finger presses the “#” button on PINpad. Then the “1” is pressed, followed by “2”, “1”,“2” and “2” again.
Narrator: To pair the PINpad to your phone, press “#”. Press “1” for “Setup Menu”, press “2” for “Bluetooth” followed by “1” for “Pair Device”. Next select “2” for “Android” and press “2” for “Display Pairing Info”.
The screen text overlay is removed so you can see both devices again. The Pinpad shows a flashing green light and the screen reads: Android Pairing – Waiting For Pairing…
Narrator: You will see a “Waiting For Pairing…” message on your PINpad. On your smartphone tap “Settings” and then “Bluetooth”. Again, make sure Bluetooth is enabled. You should then see the “iCMP PINpad” as an available device – Tap on it.
A finger taps “Setting” on the Android smartphone and the screen displays the Settings options. The finger taps “Bluetooth” and the screen displays the Available Devices including the iCMP with an account number beside it. The finger taps on the “iCMP” option and a pop-up message is displayed that is titled: Bluetooth pairing request
Android Pairing Message is also displayed on the PINpad. The messages also include a passkey number. With the aid of two magnifiers that appear onscreen, you can see that the number matches the one now shown on the PINpad’s display as well.
Narrator: Confirm that the six digits pass key matches on both devices. Press the “F1” key on the PINpad and tap “Pair” on your phone.
The finger now presses the “F1” key on PINpad and then taps the “PAIR” button contained in the pop-up message on phone’s display.
Cut to a close up of PINpad as a finger presses the red button repeatedly until TD logo appears on the device’s screen.
Narrator: On your PINpad press the “Red” button until you return to the main screen with the TD logo.
Cut to a white background.
Screen Text: Complete the Pairing
Cut to a close up of the TD Mobile POS app on an Android screen. The login page is displayed while fingers type in the Name and Password fields.
Narrator: To complete the pairing Log In to the TD Mobile POS app.
Cut back to a full view of the Android smartphone next to the PINpad with USB cable plugged into it. The finger taps the Menu icon on the Android screen. The display then shows the “Settings” screen. The finger taps the “Manage card readers” option that is then displayed. The finger then taps the “iCMP” option under “Available Card Readers” and a pop-up message is displayed which reads: Connect with Card Reader. The finger taps the “Connect” button contained in the pop-up message. A green checkmark appears beside the “iCMP” option.
Cut to an extreme close-up of the PINpad screen that shows a number/letter code displayed beneath the word “Bluetooth” in the upper right corner. A green light then flashes in the upper left above the screen.
Narrator: Tap the “Menu icon” on the top left to access the settings screen. Go to “Manage card readers” and tap the “iCMP” card reader below. Tap “Connect”, a Green check mark will appear beside it and back on your PINpad the code will appear beneath the “BLUETOOTH” line. And the antenna icon will start flashing.
Cut back to a full view of the Android smartphone next to the PINpad with USB cable plugged into it. The finger presses the return/back button on the bottom of Android phone twice.
Cut to an extreme close-up at the top of Android’s display that shows the PINpad icon with a checkmark turns white.
Narrator: To confirm that Pairing was successful, return to the main screen of the app and you will see that the PINpad icon at the top has turned white.
Cut to a white background.
Screen Text: Initialize PINpad
Screen Text: Press “#”
“3” Other Functions
“1” Service Menu
Password
“1” Initialization
“F1” Yes
“4” “F”
“7” “F” “F”
Remaining Digits
Host 2 IP & Port
Narrator: To complete the setup and begin processing transactions, you must Initialize your PINpad.
Cut back to a live version of the Android smartphone next to the PINpad with USB cable plugged into it. The screen is quickly split into two to focus your attention on the PINpad with the online steps to “Initialize your PINpad” displayed next to it.
Narrator: Follow the steps within the Support Tab on the Merchant Portal through the link provided in your TD Mobile POS welcome email.
A green overlay on the left highlights the numbers that the fingers are pressing on the PINpad to the right.
Narrator: On the PINpad, press “#”, press “3” for “Other Functions” and “1” for “Service Menu”.
The action items are also highlighted in the online support tab to the left.
Narrator: The “Service Menu” will ask for the Administrative Password, which you can find in “Step 2” on the Support Tab. Enter the Password and press the “Green” button.Narrator: Next press “1” for “Initialization”, a message will appear asking to clear the “Terminal Memory” – Press “F1” for “Yes”.
On the left side of screen, a cursor arrow hovering over the online support tab moves up to the top right and clicks on the “Manage Hardware” tab. This action changes the online page to the “Manage Readers” page. Camera zooms in to focus lower down on page to the “Nickname” tab.
Narrator: The PINpad will ask you to enter the “Terminal ID”, if you don’t have it written down you can find it in the Merchant Portal under the Manage Hardware Tab. It’s in the Nickname column and starts with “GR…”.
The finger begins typing in the numbers on PINpad that were next to “GR” online.
Narrator: To enter “GR” on the PINpad, press “4” then the “F” key once followed by “7” and the “F” key again twice. Next enter the remaining 10 digits of the Terminal ID on the PINpad. When you’re done press the “Green” button.
The finger begins typing in the numbers on PINpad that are highlighted for “Host 2 Port” in the online support tab followed by “Host 2 Port #”.
Narrator: The PINpad will prompt you to enter the “Host 2 IP Address” and “Host 2 Port” which you can get from the Support Tab. After entering each of them correctly, press the “Green” button.
The online support instructions move away to reveal the phone again while the PINpad processes the information on its screen display.
Narrator: Your PINpad will display a “Connecting” message, download the setup data and Reboot.
Cut to a close up of the PINpad display that reads: Rebooting
Screen display then changes to show TD logo again.
Narrator: Once you see the TD screen – That’s it! You are ready to start accepting payments on the go!
Cut back to the Android smartphone and PINpad that are now successfully connected.
Switch to white background with TD logo and iconic green leather chair.
Screen Text: Call us
1-877-375-7331
TM Android and Google Play are trademarks of Google Inc.
Narrator: If you need any assistance, for more information, please call us. We’re here to help you 24/7.

Merchant Solutions – Get started step 1 (iOS)
TD logo appears on a white background.
Screen Text: TD Mobile POS
Narrator: Thanks for choosing the TD Mobile POS.
An illustrated version of a TD Mobile POS PINpad appears on screen.
Narrator: In this video we will show you how to setup your PINpad, so you can start processing transactions.
A TD client card comes onto screen and inserts itself into the PINpad machine.
The PINpad moves off screen and is replaced by an illustration of an instruction manual.
Narrator: You can also refer to the installation guide that came with you PINpad.
Cut to a live version of an iPhone next to an actual PINpad. The screen is quickly split to focus your attention on the smartphone. The screen on the iPhone is showing the login page of the installed TD Mobile POS app.
Screen Text: Account activated
Narrator: Before you get started, you need to ensure your TD Mobile POS account is activated using the information in your welcome email, …
The screen on phone switches from app’s login page to a message received from TD Bank.
Screen Text: App downloaded
The screen on phone switches to the TD Mobile POS app searched from the App Store.
Narrator: … you’ve downloaded the TD Mobile POS app from the App Store …
The screen on phone switches to show ‘Bluetooth’ settings, then to ‘Auto-Lock’ settings.
Screen Text: Bluetooth enabled
Auto-lock removed
Narrator: … and you’ve enabled Bluetooth and removed Auto-lock on your iPhone, which can be found in settings.
Cut to real version of the installation guide.
Narrator: For more details refer to steps 1 to 4 in the installation guide included with your PINpad.
Cut back to a live version of the iPhone next to the PINpad.
Narrator: Remember if you need to, you can start the entire process over at any point.
Cut to a close-up of the USB cable being inserted into the right side of the PINpad.
Narrator: Now you are ready to pair your PINpad to your phone. Make sure your PINpad stays plugged in during the setup process. Use the USB cable provided to connect the PINpad to a computer or a wall charger.
Cut to a white background.
Screen Text: Bluetooth Setup
Press “#”
“1” Setup Menu
“2” Bluetooth
“4” Security
“2” SSP
Cut back to a live version of the iPhone next to the PINpad with USB cable plugged into it. The screen is quickly split into two to focus your attention on the PINpad. A finger presses the “#” button on PINpad. Then the “1” is pressed, followed by “2”, “4” and then “2” again.
Narrator: On the PINpad press “#”. Press “1” to enter the “Setup Menu” followed by “2” for “Bluetooth” then “4” for “Security” and “2” for “SSP”.
The screen text overlay is removed so you can see both devices again. The PINpad screen reboots automatically.
Narrator: Your PINpad will reboot and return to the main screen after a few moments.
Cut to a close up of PINpad as a finger presses the red button repeatedly until TD logo appears on the device’s screen.
Narrator: If your PINpad doesn’t reboot press the “Red” button until you return to the main screen with the TD logo.
Cut to a white background.
Screen Text: Pair Devices
Press “#”
“1” Setup Menu
“2” Bluetooth
“1” Pair Device
“1” iOS Device
“1” Device Discovery
Cut back to a live version of the iPhone next to the PINpad with USB cable plugged into it. The screen is quickly split into two to focus your attention on the PINpad. A finger presses the “#” button on PINpad. Then the “1” is pressed, followed by “2”, “1”,“1” and “1” again.
Narrator: On your PINpad, press “#”. Press “1” for “Setup Menu”, press “2” for “Bluetooth” followed by “1” for “Pair Device”. Next select “1” for “iOS Device” and press “1” for “Devices Discovery”.
The screen text overlay is removed so you can see both devices again. The Pinpad shows a flashing green light and the screen reads: Devices Discovery – Searching…
Narrator: You will see a “Searching…” message on your PINpad. On your iPhone in “Settings” tap “Bluetooth”. In 5 or 10 seconds your iPhone name will appear. Press the number associated with your iPhone name to select. You will see a “Start Pairing…” message on your PINpad followed by a six-digit pass key.
A finger taps the “home” button on the iPhone and the screen displays the Settings options. The finger taps “Bluetooth” and the screen displays the Bluetooth settings.
A magnifier focuses on the PINpad display to show that “iPhone” is now detected. The finger taps on the iPhone option and that prompts a “start pairing” message. At the same time, a pop-up message is displayed on the iPhone that is titled: Bluetooth pairing request
The message also includes a passkey number. With the aid of two magnifiers that appear onscreen, you can see that the number matches the one now shown on the PINpad’s display as well.
Narrator: Confirm that the six digits pass key matches on both devices. Press the “F1” key on the PINpad and tap “Pair” on your iPhone. The PINpad name will appear under “MY DEVICES” list labeled as “Connected”. The finger now presses the “F1” key on PINpad and then taps the “PAIR” button contained in the pop-up message on phone’s display.
Cut to a close up of the iPhone screen that shows the iCMP number under “My Devices” in the Bluetooth settings.
Cut to a close up of PINpad as a finger presses the red button repeatedly until TD logo appears on the device’s screen.
Narrator: On your PINpad press the “Red” button until you return to the main screen with the TD logo.
Cut to a white background.
Screen Text: Complete the Pairing
Cut to a close up of the TD Mobile POS app displayed on an iPhone screen. The finger taps the app icon.
Narrator: To complete the pairing Log In to the TD Mobile POS app.
Cut back to a full view of the iPhone next to the PINpad with USB cable plugged into it. The login page is displayed while fingers type in the Name and Password fields.
Cut to an extreme close-up of iPhone screen that shows the PINpad icon with checkmark turns white.
Cut back to a full view of the iPhone next to the PINpad with USB cable plugged into it. A magnifier focuses on the top of the PINpad’s display to show two computer icons side-by-side. A green light then flashes in the upper left above the screen.
Narrator: You will see that the PINpad icon at the top has turned white and the PINpad will now display the connected computers icon.
Cut to a white background.
Screen Text: Initialize PINpad
Screen Text: Press “#”
“3” Other Functions
“1” Service Menu
Password
“1” Initialization
“F1” Yes
“4” “F”
“7” “F” “F”
Remaining Digits
Host 2 IP & Port
Narrator: To complete the setup and begin processing transactions, you must Initialize your PINpad.
Cut back to a live version of the iPhone next to the PINpad with USB cable plugged into it. The screen is quickly split into two to focus your attention on the PINpad with the online steps to “Initialize your PINpad” displayed next to it.
Narrator: Follow the steps within the Support Tab on the Merchant Portal through the link provided in your TD Mobile POS welcome email.
A green overlay on the left highlights the numbers that the fingers are pressing on the PINpad to the right.
Narrator: On the PINpad, press “#”, press “3” for “Other Functions” and “1” for “Service Menu”.
The action items are also highlighted in the online support tab to the left.
Narrator: The “Service Menu” will ask for the Administrative Password, which you can find in “Step 2” on the Support Tab. Enter the Password and press the “Green” button.Narrator: Next press “1” for “Initialization”, a message will appear asking to clear the “Terminal Memory” – Press “F1” for “Yes”.
On the left side of screen, a cursor arrow hovering over the online support tab moves up to the top right and clicks on the “Manage Hardware” tab. This action changes the online page to the “Manage Readers” page.
Camera zooms in to focus lower down on page to the “Nickname” tab.
Narrator: The PINpad will ask you to enter the “Terminal ID”, if you don’t have it written down you can find it in the Merchant Portal under the Manage Hardware Tab. It’s in the Nickname column and starts with “GR…”.The finger begins typing in the numbers on PINpad that were next to “GR” online.
Narrator: To enter “GR” on the PINpad, press “4” then the “F” key once followed by “7” then the “F” key again twice. Next enter the remaining 10 digits of the Terminal ID on the PINpad. When you’re done press the “Green” button.
The finger begins typing in the numbers on PINpad that are highlighted for “Host 2 Port” in the online support tab followed by “Host 2 Port #”.
Narrator: The PINpad will prompt you to enter the “Host 2 IP Address” and “Host 2 Port” which you can get from the Support Tab. After entering each of them correctly, press the “Green” button.
The online support instructions move away to reveal the phone again while the PINpad processes the information on its screen display.
Narrator: Your PINpad will display a “Connecting” message, download the setup data and Reboot.
Cut to a close up of the PINpad display that reads: Rebooting
Screen display then changes to show TD logo again.
Narrator: Once you see the TD screen – That’s it! You are ready to start accepting payments on the go!
Cut back to the iPhone and PINpad that are now successfully connected.
Switch to white background with TD logo and iconic green leather chair.
Screen Text: Call us
1-877-375-7331
Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Narrator: If you need any assistance, for more information, please call us. We’re here to help you 24/7.