The thing is, it didn't have to be that difficult. What made it harder was Chagolla's role as Chief Roadblock for any media inquiry that questioned what the sheriff's office did. And Chagolla came on a couple of years before the 2004 election, when many in the news media began to help New Times carry the flag on critical stories about the office.

When the news media ramped up its criticism last year following Arpaio's sweeps for illegal immigrants, Chagolla's antics were noticed by even more reporters. In Allen's view, the press and the 16-year sheriff had grown very familiar, "and familiarity sometimes breeds contempt."

And Chagolla did not always react in an ideal manner toward reporters, Allen admits.

"I think there are a lot of people in the media that are glad to see him go," she says.

A new spokesman soon will be hired to replace Chagolla. The sheriff's office hopes the change-up will usher in a new, smoother relationship with many in the media, Allen says.

We hope so, too -- because a frictionless flow of accurate information from the sheriff's office will help the public understand more about the things going on at the agency.

Ray has worked as a newspaper reporter in Arizona for more than two decades. He's won many awards awards for his reporting, including the Arizona Press Club's Don Bolles Award for Investigative Journalism.