We've seen delays in shipping recently, due to the COVID-19 pandemic. Things are being shipped out from our production facility on time, but then shipping is taking much longer than usual. We are aware that there may be long periods of time between tracking updates. We apologize for the delays and the frustration it is causing and are doing everything we can to get your packages to you.

Please note, most of our products are made to order. On average it takes 7 to 12 business days to print and handcraft your order before we ship it out. There may be some delay during the holidays. Otherwise, you can expect the following ship times:

Shoes don't fit? Not a problem, we'll do a one time exchange, 100% Free! You never have to worry about buying shoes online from us!

At Groove Bags we want you to be 100% satisfied with your purchase. If you are unhappy for any reason with your purchase, you can return it to us for an exchange or a full refund, minus the original shipping cost within 30 days of receiving your order.