Mission statement and Values

The mission of the Colleyville Police Department is to provide exceptional police services, in partnership with the community, ensuring safe and secure neighborhoods that support Colleyville's unique quality of life.

The values of the Colleyville Police Department are:

Integrity - an unwavering commitment to doing what is right through honesty and respect.

Service - working together with the community in a positive and responsive manner that is summed up as: we care and we deliver.

Innovation - exploring efficient and productive ways to ensure excellent stewardship of the City's resources and the highest level of police service.

Police Agency Combined Testing

Public Information - Police

CrimeReports.com provides up to date information on crime in Tarrant County. By registering with this secure website you can monitor activity in your neighborhood. Click here to register

Nixle.com is a secure website utilized by County & Municipal agencies to quickly provide citizens with important emergency, traffic or community information via text.Click here to register

Help Nab the Bad Guys is an effort of the Tarrant County district attorney’s office that provides an opportunity for people to aid law enforcement with a web page that archives video, pictures and sketches of people of interest in unsolved cases. Access the site here.

Our Community Policing Philosophy

The focus of community-oriented policing is not simply responding to crime, but on preventing crime and resolving community problems. This philosophy rests on the belief that the police and community must work together as partners to solve the contemporary challenges faced in today's society.

Residential Lockbox Program

The city of Colleyville's residential lockbox program is sponsored by the Colleyville Citizen Police Academy Alumni Association and is designed to expedite access to senior adults in their homes during medical or other emergencies. The lockbox program reduces the likelihood of property damage caused by first responders forcing entry into a home in response to an emergency call.

The residential lockbox program is open to all Colleyville residents who either live alone or must be left alone on a regular basis AND...

-Are age 65 and above, or

-Are under 65 with a major medical issue that could render them incapacitated or unconscious.

Police Records

To access the Colleyville Police Department's Accident Report database, please click here.Police Records is a section of the Administration Division. It maintains the official records compiled by all divisions that comprise the Colleyville Police Department.

Required Alarm Permit

About 99 percent of business and residential alarm calls responded to by the Colleyville Police Department are false. Last year the city spent about $216,000 responding to false alarms and nearly an hour of officers' time for each false alarm call.

The City's Alarm Ordinance 05-1544 required all residential and business alarms to be permitted.

In an effort to curb false alarms, increase administrative efficiency, and better serve Colleyville residents, PMAM Alarm Management has been hired to implement False Alarm Management System (FAMS). The full-service, interactive web-based application is expected to reduce the number of false alarms by 25 percent within 18 months and raise the alarm code compliance rate from 21 percent to 40 percent.

Effective January 2, 2012 PMAM took over management of alarm permits and false alarm fines.

Animal Control

The City of Colleyville has combined its animal control services with the cities of Keller and Southlake. The merger took effect Oct. 1, the start of the city’s fiscal year.

The move will allow all animal control services, including animal shelter services, to be operated from Keller’s existing animal shelter. That shelter is currently undergoing an expansion that is expected to be completed in late 2014. Colleyville previously used the animal shelter in Hurst under an interlocal agreement.

Combining the animal control services is projected to save money, provide more shelter space, and improve service by extending operational hours for all three cities. Under the agreement, Colleyville’s long-time animal control officer will become an employee of the city of Keller, but will still be based primarily in Colleyville.

Communications

The Colleyville City Council approved an agreement to facilitate regionalization of the city's 9-1-1 communications services and jail operations through a partnership with the cities of Keller and Southlake.