Shipping & Returns

Shipping

When will my order ship?

Our shipping model is easy to understand! Processing time (pulling and packaging your order; personalizing if requested) plus shipping time equals delivery time. Each order is processed within 2 business days. If an item requires personalization, production time could take longer, depending on the item.

Do you ship to Post Office Boxes?

Yes, we can ship to PO Boxes.

Do you ship to APO/FPO addresses?

Yes. However, we do not guarantee delivery times on these orders.

Do you ship to Canada?

We do ship to Canada.

Do you ship internationally?

Yes, we ship internationally.

How is shipping calculated?

Shipping is calculated during checkout and is based on the weight of the items you selected and the shipping destination.

What are your shipping options?

We work with USPS. We will always attempt to shipping the most inexpensive way possible.

Return Policy

Returns are gladly accepted for 30 days.

Shipping charge will not be refunded.

The customer is responsible for return shipping but there are no other fees. Many stores charge a restocking fee for returns, Bird Brain Designs does NOT so you can shop with confidence. NO RESTOCKING FEE!