I’m Celiac and ordered a burger wrapped in lettuce and requested they change gloves when prepping my food. The person who took my order wasn’t very knowledgeable about Celiac but when she asked her manager they put a special note on the order about an allergy. Was happy to have delicious fries with no risk of cross contamination as they have dedicated fryers.

Fries are good and safe to eat. They will change gloves and someone will make yours separate from other burgers if you ask. You can get burger as lettuce wrap. I just have them make burger without bun and I bring in my own GF bun and assemble my own.

Fries good and gf. Burger in a bowl or lettuce wrap. Have always had success here, son never has gotten sick. They had new people in last time we were there that did not ask about the allergy, and they just remodeled. Hoping gf service hasnt changed. Will update review if notice a difference.

They have a separate grills for their regular buns and beef patties/hot dogs. They only fry fries in their fryers. When you order, tell them you need gluten free, and if an allergy, tell them and ask them to change gloves. They are very willing to do this. Sometimes they tell the cook the # of patties or dogs, so be sure he/she changes gloves before grabbing meat to cook.fries are just potatoes.

I've eaten here many times as a celiac and never had an issue. I am extremely sensitive. They always change their gloves for me and even put my sandwich in a seperate bag. The lettuce wrap is the way to go! Fries are in dedicated fryer. I'd steer clear of the shakes, though.

We just started eating gluten free to a new celiac diagnosis. The general manager, Gregory, was so accommodating. He was knowledgeable about celiac, and even double-checked that his workers change gloves for our order to ensure no cross-contamination. We had bun-less burgers (wrapped in lettuce), fries (cooked in a gluten-free dedicated fryer), and vanilla milkshakes.
Update 7/5/18: Our daughter’s dietitian just told us the fries have malt vinegar on them, which has gluten. Very disappointed we won’t be able to have the fries anymore, but we would still go back for the bun-less burger and vanilla milkshake.

Five Guys always takes care of me. We place my order first and they notate allergy. There has been consistent communication between cashier and cook/bar staff. They change their gloves when they make my bowl (I get double patty in a bowl with lettuce & tomato), and when they put the burger in it and when they wrap it. Fries are safe too. Love these guys!

Ask that employees change gloves and they be aware of gluten gross contam. You can watch your food being made. Order a burger without a bun, obviously. French fries are safe since they only put fries in the fryer. I’d say it’s pretty safe for Celiacs

Wife has celiacs and I heard they were knowledgeable about food allergies. Walked in and asked cashier about gluten free options and she looked like she never heard the word before. Walked right back out.

The staff understood when I told them I needed my burger gluten free: they changed their gloves, worked on mine first, and placed it in a separate covered container to keep it safe. Also, their fries are fried in a dedicated fryer.

Asked the girl at the register to mark down that I had a gluten allergy, never put it on the receipt. Asked the gentleman cooking if he would change his gloves, he didn’t said he doesn’t touch bread, and gave me a hard time. The store manager gave me a hard time also, laughed at me and said everything will be fine. I had to raise my voice a little and make sure she knew that it isn’t just “fine” and I’m allergic. No sympathy, acted like I was a trouble, and didn’t take care of the situation. Only 5 guys I’ve ever been to that I got treated like this, or that allergies are a joke.

The manager, Larry, has always been incredible about making sure I am safe! The entire staff is aware of allergy protocol and they even now change their gloves as soon as they see us walk through the door (we eat here too much... Can you tell!?) Just always check your order before you leave if you have a dairy intolerance as they seem a little cheese-happy at this location!

Excellent service! As recommended I let the cashier know my order was lettuce wrapped for Celiac Disease. He called out it was a special order. The prep staff is visible and changed gloves anytime they touched anything that could possibly have touched gluten! Order slip also indicated that it was a special prep! Fries are in a dedicated fryer! Food was as also very tasty!

They *tried* to be accommodating to celiac disease level of care but don't have all the best practices down to avoid cross contamination. The ladies handling the burgers and dogs did a great job, they changed gloves and put clean foil down on the countertop for our containers so the containers wouldn't be sticking to the bread crumbs when they were slid down to the bagging station. However, the man who wrapped up the regular burgers on buns also handles the fries and did not change gloves ever while handling fries, _including_ scooping up handfuls of fries with the same gloves that had been handling buns and dropping the fries in the fryer. :( I explained that it's a problem and as the day goes on they are adding more and more wheat to the fryer probably. They said they would look into it and maybe train differently so we shall see. They refunded us the money for the fries.