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APPOINTMENT INFORMATION

Routine Appointments
You can book routine appointments several weeks in advance by phone or in person or online via the practice website.

Appointments are 10 minutes long, however if you feel you need longer, please tell the receptionist when you book.

Urgent Appointments
If you feel your problem cannot wait and you feel your medical problem needs to be dealt with the same day, please inform the reception team when making your appointment. Each day we have a number of urgent appointments available and demand for these appointments can be very high especially during the winter and on Monday mornings. Please use this service responsibly.

Telephone Consultation
Telephone consultation with a doctor is also available if you feel this is a more convenient way to deal with your problem.

Remember local pharmacists are trained to give advice and treat many minor conditions such as coughs, colds and sore throats.

PLEASE SEE OUR SEPERATE SECTION FOR INFORMATION REGARDING HOME VISITS

Online Appointment Booking
Save time, quick & easy to use and avoid busy phone lines. To access online appointment booking, just bring along some photo & address ID and ask our receptionists on how to register for EMIS ACCESS ONLINE.

Once registered you can start to use the system, easy to follow screens and prompts ensure it is simple for you to view, book or cancel appointments on-line whatever time of the day or night.

Cancelling Appointments
Upto 15% of patients who book an appointment then fail to turn up. This wastes doctors’ time and leads to longer times for other patients. Please tell us if you cannot make an appointment so the time can be used for someone else.

Advice for booking an appointment online:

In co-operation with emis, our computer system supplier, we're providing a service that enables you access to your healthcare online.

Once you've created an account you will be able to use the on-line services of your practice. These may include appointments, repeat medication, secure messages, medical record view and updating your personal information.