Industrial or trade waste is any wastewater discharged from a business or industry, aside from that which comes from staff amenities or office facilities.

Any business that discharges trade waste to sewer needs to apply to us for a Trade Waste Approval and pay the relevant charges. This is because not all trade wastes are compatible with our wastewater system.

Standard infrastructure contributions (SICs) – also referred to as headworks contributions – are one-off fees for the provision of water and wastewater services.

SICs need to be paid during the building stage when applying for water, wastewater and drainage services. They are also payable if you are subdividing land or creating survey strata lots which require our services.