Wave Life Sciences is seeking an IT Instructor to develop, facilitate and lead 'real world' scenario training for core software platforms and technologies across the enterprise.
The initial scope of the assignment would be to plan, develop and deliver IT training for our Office365 productivity suite, as well as other collaboration technologies. The individual will also help create and curate IT systems documentation and maintain both user facing and internal IT knowledgebases and FAQs.

The position will work with members of the IT department and the business to identify areas that require training and appropriate training materials.

The individual should have an outgoing and approachable personality, possess the technical aptitude to learn and understand new technologies (we don't want a technophobe), and be able to teach and explain the technology to the user community through use case/ role based scenarios.

Responsibilities

Conduct individual, group and organizational IT training needs assessment

Develop and maintain training curricula and content as well as documentation for application and system training and support