Citi Bike Resumes Service After Weekend Maintenance

Image

Citi Bike announced it was suspending service for the weekend on Friday evening. On Saturday, it emailed members saying the work had been completed earlier than planned and stations were being brought back online.CreditJames Estrin/The New York Times

New York City’s bike-sharing program was up and running on Sunday after abruptly shutting down for part of the weekend.

On Friday evening, Citi Bike announced it was suspending service for the weekend, a first for the program since it started in 2013. Citi Bike apologized for the short notice and said it was working to improve the system before the warmer riding months.

But it did not provide details about what work was being done and why it had to be done with so little warning to users.

On Saturday afternoon, Citi Bike sent members an email saying the maintenance work had been completed earlier than planned and stations were being brought back online. By Sunday morning, nearly all of the stations were in operation, said Dani Simons, a spokeswoman for Motivate, the company that manages the program. Citi Bike announced its return on Twitter:

“Good morning New York! Citi Bike is back online and ready to ride on this beautiful Sunday.”

Citi Bike said it would extend annual riders’ memberships by three days to make up for the lost time and would provide refunds for those who had bought short-term passes.

A few members asked the company on Twitter why they had to reset their passwords to log into the website after the shutdown. Members were asked to choose a new password because the company installed a new member website as part of the maintenance, Ms. Simons said.

A version of this article appears in print on , on Page A15 of the New York edition with the headline: Citi Bike Resumes Service After Weekend Maintenance. Order Reprints | Today’s Paper | Subscribe