I am having trouble getting my activations reset to allow me to load books onto my Kobo. My Kobo is less than a year old. When trying to put books on from the library a notice comes up E_TOO_MANY_ACTIVATIONS, have been dealing with chat for about a week and still have been unable to get it reset, I have been told that the activation has been reset and yet when I go to use it the same message comes up, I have uninstalled ADE 4.5 and re-installed. I have done a factory reset on my Kobo and syned that and nothing seems to be working.