As with all categories of information, the semi-active use phase of the lifecycle is often the most difficult to define and control when it comes to the management of records. This is particularly true for records as the longevity of their evidential value often far exceeds that of their informational value.

As a consequence a significant volume of records often need to be retained which appear to the casual observer to be of little relevance or importance. The ability to separate the ‘wheat’ from the ‘chaff’ and manage them accordingly during this phase may play a pivotal role in protecting your institution’s long term interests.

As such it will be of use to those tasked with managing records within the institution, quality managers, auditors and those responsible for the design of new systems and processes.