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As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.

Use the arrow keys to select the Repair your computer menu item.

Choose your language settings, and then click Next.

Select the operating system you want to repair, and then click Next.

Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:

Insert the installation disc.

Restart your computer.

If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.

Click Repair your computer.

Choose your language settings, and then click Next.

Select the operating system you want to repair, and then click Next.

Select your user account an click Next.

On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press EnterNote: Replace letter e with the drive letter of your flash drive.[*]The tool will start to run.[*]When the tool opens click Yes to the disclaimer.[*]Place a check next to List Drivers MD5 as well as the default check marks that are already there[*]Press Scan button.[*]FRST will let you know when the scan is complete and has written the FRST.txt to file, close out this message, then type the following into the search box:services.exe[*]now press the search button[*]when the search is complete, search.txt will also be written to your USB[*]type exit and reboot the computer normally[*]please copy and paste both logs in your reply.(FRST.txt and Search.txt)[/list]

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
You can get help on disabling your protection programs here

Double click on ComboFix.exe & follow the prompts.

Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.

When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

If an update is found, it will download and install the latest version.

Once the program has loaded, select "Perform Quick Scan", then click Scan.

The scan may take some time to finish, so please be patient.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and clickRemove Selected. <-- very important

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.