Organization

Trainer

This course will be led by Jeff Sutherland, Co-Creator of Scrum at Trifork, one of the leading Scrum training and consulting companies in Europe. Every employee at Trifork becomes a Certified ScrumMaster and they use Scrum in sales, marketing, training, development, and managing the company. They use Scrum to run JAOO and QCON, two of the best developer conferences worldwide.

Jeff Sutherland started the first Scrum at Easel Corporation in 1993. He worked with Ken Schwaber to emerge Scrum as a formal process at OOPSLA ’95. Together, they extended and enhanced Scrum at many software companies and IT organizations and helped write the Agile Manifesto. Jeff's company, Scrum, Inc. is located at OpenView Labs, a venture capital group where he is Agile coach to 20 portfolio companies. The OpenView venture group runs all its operations with Scrum. As Senior Advisor to OpenView and CTO of PatientKeeper he focuses on using Scrum to transform companies as well as empower software developers. Jeff will share the secret sauce that helps teams radically improve productivity and quality while providing a more rewarding and fun working environment for developers.

Jeff is an expert on distributed/outsourced Scrum and on implementing Scrum in a CMMI Level 5 company. He is also an expert on "Scrum at Church" where has helped his wife, Rev. Arline Sutherland, start up Scrum in five churches. He has has scaled and distributed Scrum using his last five companies as laboratories and specializes in the Type C Scrum he implemented at PatientKeeper where the whole company is involved in Scrum. His developers deliver 10 times faster than waterfall teams they used for outsourcing and companywide agility helped PatientKeeper quadruple revenue in 2007.

Mary Poppendieck in Lean Software Development comments: Five years ago a killer application emerged in the health care industry: Give doctors access to patient information on a PDA. Today there is no question which company won the race to dominate this exploding market; PatientKeeper has overwhelmed its competition with its capability to bring new products and features to market just about every week. The sixty or so technical people produce more software than many organizations several times larger, and they do not show any sign that the size of their code base is slowing them down.

A key strategy that has kept PatientKeeper at the front of the pack is an emphasis on unprecedented speed in delivering new features. It will not surprise anyone who understands Lean that PatientKeeper has to maintain superb quality in order to support its rapid delivery. CTO Jeff Sutherland explains it this way:

“Rapid cycle time:

Increases learning tremendously

Eliminates buggy software because you die if you don't fix this.

Fixes the install process because you die if you have to install 45 releases this year and install is not easy.

Improves the upgrade process because there is a constant flow of upgrades that are mandatory. Makes upgrades easy.

Forces quick standardization of software via new features rather than customization and one off.

Forces implementation of sustainable pace. You die a death of attrition without it.

Allows waiting to build new functionality until there are 4-5 customers who pay for it. This is counterintuitive, and caused by the fact everything is ready within 90 days.”

"I find that the vast majority of organizations are still trying to do too much stuff, and thus find themselves thrashing. The only organization I know of which has really solved this is PatientKeeper." Mary Poppendieck

In this course, participants will learn everything necessary for getting started with Scrum. There are very few rules to Scrum so it is important to learn its fundamental principles by experiencing them directly from those who have implemented the best Scrums in the software industry. Participants gain hands-on practice with the release backlog, sprint backlog, the daily Scrum meeting, tracking progress with a burndown chart, and more. Participants experience the Scrum process through a “59-minute Scrum” and the "XP Game” which simulate Scrum projects through non-technical group exercises.

The course will run from 9am-5pm each day.

Following the course, each participant is enrolled as a Certified ScrumMaster, which includes a one-year membership in the Scrum Alliance, where additional Certified ScrumMaster-only material and information are available.

PMPs:

You can receive 16 Professional Development Units (PDUs) for this course.

Course Material:

Participants will receive course materials for review upon registration.

All CSM courses are taught by Trainers approved by the Scrum Alliance. Taking a CSM course, passing the CSM test, and accepting the license agreement designates you as a Certified ScrumMaster, which indicates that you have been introduced to and understand the basic concepts you need to perform as a ScrumMaster or team member on a Scrum team. This course also satisfies two elements of the CSD track: Scrum Introduction and Elective.

PMPs:

Course Material:

This course is equally suited for managers, programmers, testers, analysts, product managers, and others who are interested in working on or with a Scrum team. If you want to be as Agile as Trifork, anyone in your company can benefit from this training. It helps to have everyone understand and use the Scrum process for any project whether in sales, marketing, development, or support. You will leave with solid knowledge of how and why Scrum works. Through practical, hands-on exercises and small-group discussion you will be prepared to plan your first sprint immediately after this class.

Trifork sends all employees from sales, marketing, development, and client services through this course course as it is most effective to have everyone understanding and doing Scrum.