The Designer SE software does not use a dongle. If you are attempting a "Smart Update" on the Designer SE and it asks if you use a dongle, just say no and the update on the machine will run.If you have 3D or 4D software, it uses the dongle and it will be USB. Download the latest driver for your software from the Husqvarna Viking website. The link is through the homepage at Husqvarnaviking.com/us . Click links on the left side of the screen for 4D Software, Help & Updates, and Other Useful Software at the bottom of the page. This will have the latest 3D driver. 4D will require the latest update to the software and a firmware upgrade to the dongle. Run Smart Update on the software and then get the firmware update that is directly below the 3D HASP driver on the Other Useful Software page.

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Some of the Pantograms software programs require a USB dongle connected to the computer. However, the driver for this dongle has to be installed before you install the software or connect the dongle. I suspect you may not have installed the driver or the dongle is missing.

Assuming that the dongle is connected:
Close your embroidery software program and all of the Pantograms software, including the Network C software, on your computer and remove the USB device. Put the software install CD into your machine's optical drive. (If your new machine doesn't have an optical drive, get a USB optical drive or copy the files from the CD to a 1GB+ USB flash drive at another computer with an optical drive.) If Windows XP starts the autorun routine for the CD, click Exit. Then double-left click on My Computer to launch File Explorer. Go to the CD drive (or USB drive if you used the work-around) and double-click on it. Open the Rainbow Drivers folder and then open the XP folder. Double click on the program: setup.exe . Choose Complete install as the program executes. Then close File Explorer when the install is done. Now insert the USB dongle and follow the on-screen message about New Hardware found to install the Rainbow driver from C: .

If you do not see the New Hardware found message, try putting the dongle into a different USB port. (Make sure to avoid USB hubs - they can add to USB device issues.) If the dongle doesn't work at any port, you may need to use a different method. There is a flash reader available for connecting a USB flash drive to the Toyota 830 here: http://www.plrelectronics.com/lab/usb_reader.php . (Scroll down to the Toyota machine section. This isn't cheap but it is cheaper than some of the newer embroidery software packages.)

You don't need a dongle for the sewing machine. You either have a dongle for the computer embroidery software in which case it goes in your computer when you've installed the software, or you have a USB stick that has the Husqvarna designs on it.

What colour is it? The USB sticks are blue, the 3D software dongles are red. Only problem is, I think the 4D software dongles are blue too!! My Husqvarna Designer 1 USB embroidery stick (blue) has "USB Embroidery Stick" written on it - have a look for that. The dongle will have Hasp or something like that written on it.

If you are pretty sure it is a USB stick, put it in your machine and turn it on. Then touch the disk/stick icon on the lower right hand side of the screen. Your machine should start to read the stick and you will get a pop-up menu where you can choose from the folders on the stick. If you don't, go into the PROG screen. Touch MENU, touch the disk/stick icon and see if the embroidery files on the stick come up then. Each machine came with a set of designs called Embroidery Disk 100 and three alphabets - Palace Script, Kaligraphia and Clarendon. These should all be on the USB stick.

In the event that it is a dongle you have, but not the software, you need to contact the person from whom you purchased the machine.

You can download the Husqvarna designs from the Husqvarna website, but you will need a Husqvarna formatted USB stick to do this. Therefore, you do need software on your computer. There are some low-cost alternatives to the Husqvarna software - Embird and Sew What come to mind. However, a Husqvarna program called 3D Disk Manager USB came with every USB Designer 1 machine, so you should have got that when you purchased the machine. This will be enough for you to load designs from the HV website and from other websites where you purchase designs.

there is an update for windows 7 and dongles at the husqvarna viking website.

From Husqvarna Viking website -
When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System

Open your 4D Embroidery System software to confirm that your dongle is working correctly.

If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System

Open your 4D Embroidery System software to confirm that your dongle is working correctly.

If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

The dongle is only available with the software when you buy it. The dongle alone doesn't run the reader/writer box. The dongle is the code key for the software that allows you to send designs to the reader/writer. So purchasing new software (which also gets you the new dongle) is what you'll need to do if you want to send designs to the programmable card. Another issue you may have is that the older reader /writer box that uses a parallel port hook up, doesn't work with the new software. So if you have an old reader /writer, you'll also need a new usb reader / writer box. The new reader / writer also comes with a new programmable card.

When you purchase the Husqvarna Viking software it comes with a code key called a "Dongle". It plugs into a usb port and "unlocks" the software. You can't just load the software and have it work without the dongle and you cannot just purchase a dongle. That software is about 3 versions old and is not being supported anymore by Viking. Their new software starts at $400 and is called 4D embroidery. Their web site shows what it can do.