“Finance/HR/ERP processes are out of control; low morale, benefits are worth only so much ”

Work/Life Balance

Career Opportunities

Comp & Benefits

Senior Management

Current Employee - Employee/Supervisor-6years in Forest Hills, NY

Current Employee - Employee/Supervisor-6years in Forest Hills, NY

I have been working at JetBlue

Doesn't Recommend

Approves of CEO

Doesn't Recommend

Approves of CEO

Pros

The flying benefits are highly appreciated; although, if there are issues with taking days off, then having them does not really matter. Some really nice and experienced people work here but unfortunately all tend to leave. The corporate culture is attractive; but is up to each department to hold those values.

Cons

Micromanagement caused by insecurity, lack of honesty in sharing information hurts the former innovative drive and progressive culture. Experienced employees jump out as soon as an opportunity is presented. Fearful employees cling to their positions and vote against change and improvement. Motivation is slowly destroyed when petty issues become the focus, and important aspects of strategy and improvement are hidden away.

Advice to Management

Review and audit financial and HR processes to make them more accurate and reliable, reward and hire more really experienced people. Identify the ones who are against change, take away their power, it is hurting the company.

It used to be a great place to work. There are still some great coworkers left. The travel benefits are great.

Cons

The current IT leadership has systematically dismantled all the skill and innovation in IT that made JetBlue great. There is a clear resentment from senior IT leadership, that have little industry background themselves, toward existing crewmembers that are experienced. This has resulted in the hiring of inexperienced new managers that are favored not for their skills, but for their inability to challange any thing. Kind of like the blind leading the blind, while JetBlue suffers from all the ill conceived decisions that are no longer challanged.

Advice to Management

Promote IT leadership from within, or based on industry experience. Enough damage has already been done to IT, but it is not too late to fix it. We want to once again be proud of working at JetBlue.