Our mission : humanize customer experience

Founded in March 2011 by Erwan Minier, Visiofair, Target First’s developer, specializes in the management of instantaneous client e-relationships. Our goal is to help companies humanize a visitor’s Internet browsing click stream in order to increase their turnover, conversion rate, and customer satisfaction.

Target First is the best solution to cleverly invite Internet users to chat. Our solutions makes it possible for clients to dialog with an agent using the most appropriate communication channel (proactive chat, live chat, call back, etc.) to deliver a rich and personalized browsing experience. We offer immediate assistance at the right time, with the right message, to the right person, on various devices (mobile, tablet, pc) thanks to an intelligent targeting engine.

Creating strong relationships

We want to create strong and genuine relationships within the Target First team. All of our employees share the same values; that’s to say passion, an innovative mind, a willingness to take initiatives, team spirit and open-mindedness. These values inspire us to work together, offer outstanding customer service, and strive to offer the best online chat solution.

Passion

Passion for a profession that affects people. Creating an intelligent targeting engine means learning about the client’s objectives, knowing how to listen and anticipate his needs.

Innovation

Consumer behavior is constantly changing, which means that we need to continually challenge the limits of present performances. At Target First, we value optimism, humility, and creativity.

Team Spirit

Members of our team work together using their skills and know-hows. Solidarity, respect, and an ability to listen are values we share within the organization.

Open-mindedness

At Target First, employees are the heart of the company. We want them to strengthen their independence and open-mindedness. This means being a good listener, understanding various expectations from various cultures and opening up to others.