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Customer Feedback & Complaints

We are committed to ensuring that each of our products and
services delivers as promised and that you are served in a fair and transparent manner. However, we also realise that there
might be instances where our services are falling short of your expectations. In order to correct such situations and to
continuously improve our way of doing business, we look forward to your views, comments and feedback. Good or bad, we would like
to know about your experience with us.

If you have a complaint, please leave it with any branch staff at any United Finance branch in Bangladesh
who will officially acknowledge receipt and will try to provide you a resolution at the earliest possible time. If you need
to escalate your concerns, feel free to use any of the channels mentioned above.

If you are at one of our branches and do not wish to leave your complaint
with our branch staff, you may drop your complaints in the Customer Feedback Box available at every branch. You can also lodge your complaint
through the channels mentioned above.