Excellent accommodations, friendly staff and good food. We will definitely stay here again!

Aimee

us

10

February 11, 2018

There are no comments available for this review.

Michele

us

10

January 24, 2018

Everything about this place and our experience was excellent, from the moment we walked in the door until we checked out 3 days later. The rooms have a unique, accommodating floor plan. The staff is all helpful and pleasant and the facilities are lovely and well kept. Wonderful experience.

Elizabeth Diane

us

9.6

January 23, 2018

The hotel was excellent and we would stay there again & recommend it.

I went on-line for reservation, and I saw $94.00 and I looked up and I saw Book It, so I did. When I checked out my price was $112 +taxes. a day and I questioned it. I am a member of your hotel chain, AAA and AARP, and I also couldn't receive my points. I was told that it was a company that jumped in to make my reservation. However, I still didn't get my $94, or nothing could be changed because of that nasty company. My biggest complaint is not getting my points toward a free stay, as I already have it almost ready to be used.

Comfort and decor

us

10

January 19, 2018

There are no comments available for this review.

Donna

us

9.6

January 18, 2018

no complaints !

GREAT Value, right next to the Hartville Kitchen, which was FAB ! Also, VERY kid friendly !

Kris

us

7.5

January 16, 2018

There are no comments available for this review.

Katie

us

10

January 16, 2018

Excellent

Front desk staff was super friendly. Rooms were very nice and clean. Pool area also clean.

Lezlie

us

9.6

January 4, 2018

Everything was perfect except we had problems with the heat in our room

It’s nice to have a hot breakfast but compared to other hotels that have hot breakfast I felt it was limited.

Location & cleanliness

Patty

us

7.1

December 4, 2017

There are no comments available for this review.

us

10

November 26, 2017

There are no comments available for this review.

Michelle

us

10

November 24, 2017

I feel like the prices are a little high.

Staff was super friendly and very helpful. The hotel is clean, safe, and good location.

Joseph

us

10

November 21, 2017

My family and I travel out to Hartville to see my relatives once sometimes twice a year.

There was nothing that I did not like.

Everything was wonderful from the staff at the front desk down to the housekeeping staff. I will come back with my family and stay at this location definitely in the future.

Brenda S.

us

10

November 5, 2017

Very very nice

Hot tub didn't work but water was hot and we still got to sit in it to relax. Staff offered to have maintenance come in but it was 10:30 so we told her it wasn't necessary.

Everything

Ken

ca

10

November 4, 2017

There are no comments available for this review.

Mary

us

10

November 3, 2017

There are no comments available for this review.

Linda Christmas

us

10

October 29, 2017

Awesome place to stay!

Have no complaints.

My husband and I loved everything about our stay. A nice hot breakfast is included every morning. They have a pool and sauna. We had a king suite and it was so large and roomy. Everything about our stay was very enjoyable. We will be going for another visit when the weather gets warmer. Would highly recommend!