Change the domain name in the Control Panel

Step 2: Navigate to the Order Information view.

Type the Domain Name of the order in the search field on the homepage, select Order from the drop down and click on Search.

Step 3: Change the domain name.

Click on Change Domain.

Enter the new Domain name and click on Save.

Click on OK to close the notification.

You can check the status of the request by viewing the action history. Learn how.

Note

Changing the primary domain of a Hosting plan will also affect the following:

Primary domain of the main cPanel account

Sub-domains

CMS configuration

Email Accounts and Email forwarders

WHMCS setup

SSL installation on the primary domain name

In case you wish to setup WHMCS again, the license will have to be reissued. Contact our support team at prisanee.com@prisanee.com to get the WHMCS license reissued.

The primary username of the hosting plan will not be changed.

For a standalone Hosting package (i,e you do not have the domain registered with us) , if the current domain has any free services enabled in the system (DNS or Domain forwarding), you will encounter the below error message.

Error Message

Unable to modify domain as free services are enabled. Contact support to disable these services.

In case you still wish to modify the primary domain, contact our support team at prisanee.com@prisanee.com to disable these free services.

If the new domain name that you want to assign to the package, already has a similar hosting package in the system, you will not be able to assign this domain primary domain.

Example: If there is an existing Single Domain Linux Hosting package for mydomain.com, you cannot change the primary Domain name of another Single Domain Linux Hosting package to mydomain.com.

The primary domain name of the hosting package cannot be modified if the new domain does not exist in your account. You will need to use a domain that you have registered in your account.

The primary domain name of the hosting package cannot be modified, if the new domain is already hosted on the same server under a different hosting package.