Return Policy

Return Policy

Last modified: April 1st, 2017

Any refund against a return request made to Rissachi.com customer support, and collected by courier from the delivery address where the item was originally delivered, shall be processed only upon receipt of the merchandise in unused condition, along with the original sales invoice.

After the merchandise is received by Rissachi.com, and subject to verification of the purchase and condition of merchandise we shall process a refund/exchange within 15 working days of receipt of the merchandise.

Refunds of payments charged to the Cardholder’s credit / debit card will only be credited back to the Cardholder’s credit / debit card account, which was used to pay for the original order. Please note that we shall not be responsible for any delays in credit to the Cardholder’s credit / debit card account as that is managed by the Cardholder’s issuing bank.Some items can only be returned through courier collection process.