RE: Jaws and Microsoft Word

From: "Carmen" <bluedogs24@xxxxxxxxxxx>

To: <jfw@xxxxxxxxxxxxx>

Date: Thu, 04 Dec 2008 16:21:56 -0500

Hello Jeremy,
Thanks for your suggestions and I'll give them a try. What do I do
if this doesn't clear up the problem? I guess we'll wait to see what
happens.
Carmen
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Jeremy Hartley
Sent: Thursday, December 04, 2008 3:55 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Jaws and Microsoft Word
Hello.
Refreshing the screen and maximizing the window is one thing I would
suggest, as was mentioned earlier in this thread. Here is something else
you may wish to investigate.
Sometimes in jaws 10, I have noticed that auto forms mode can trip up on
itself when it comes to the virtual cursor and applications that use the
virtual cursor such as Help in windows. I realize that you aren't in any
kind of form, but as I said, sometimes the virtual cursor can get tripped
up. This may be part of the problem. Make sure that your virtual cursor is
being activated when you enter the virtual help viewer. You can experiment
around with pressing insert plus z to make sure it is on. Also, you may
wish to set some things back to the old Jaws 9 behavior, such as disabling
auto forms mode. Just a few things to try for trouble shooting.
Just my two cents.
Jeremy Hartley
----- Original Message -----
From: "Larry Stansifer" <larrys@xxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, December 04, 2008 12:40 PM
Subject: RE: Jaws and Microsoft Word
> 1. Make certain your window is maximized with alt+spacebar
> and X
>
> 2. Try refreshing the screen with Insert+Escape.
> I haven't installed 10 yet but in 9.latest Insert+escape has
> become my new best friend.
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx
> [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Carmen
> Sent: Thursday, December 04, 2008 1:33 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: Jaws and Microsoft Word
>
>
> Hey list,
> I'm using Jaws 10 and Windows XP pro. I was looking
> at the Microsoft Word help system so I could learn more
> about Word. I'm making it my mission to learn how to use
> the help system for various programs. In trying to achieve
> this goal I've ran into some problems when using the
> Microsoft Word XP 2003 help system. I was looking at the
> link for Outlook. I had no problem with reading the
> information pertaining to the new features in Outlook but
> when I switched my focus from the Word help window to
> another window and then alt tabbed back to the Microsoft
> Word Help window and did a say all to read the information
> again Jaws wouldn't read it. If he did it was very slow. I
> also tried up and down arrowing and nothing happened. I did
> two things. 1. I held down the insert key and pressed up
> arrow and then quickly released the keys and repeated this
> process several times and Jaws read the information for me.
> I shouldn't have had to do that. 2. I used the Jaws cursor
> and read the information.
> What I'm getting at is: Why does Jaws not read the
> information the way he's supposed to when I return focus
> back to the Word help window? One thing that I didn't
> mention before is I pressed alt left arrow to go back a page
> and then alt right arrow to return to the page talking about
> Outlook and did another say all and Jaws read it just fine.
> Why is this happening? I shouldn't have to do insert up
> arrow several times, or use the Jaws cursor, etc to read a
> simple piece of information. Any suggestions would be
> appreciative. Carmen
>
>
>
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