Privacy Policy

This privacy policy sets out how Links Golf St Andrews uses and protects any information that you give Links Golf St Andrews when you use this website. We are committed to ensuring that your information is secure in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR).

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following to understand our views and practices regarding your personal data and how we will treat it. The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).

1. Definitions Data controller – A controller determines the purposes and means of processing personal data. Data processor – A processor is responsible for processing personal data on behalf of a controller. Data subject – Person/Client Categories of data: Personal data and special categories of personal data Personal data – The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example, name, home address or email address. Online identifiers include IP addresses and cookies. Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. Third party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

2. Who are we? Links Golf Tours St Andrews Ltd is the data controller. This means we decide how your personal data is processed and for what purposes. For all data matters contact info@linksgolfstandrews.com

3. Processing your personal data We use your personal data for the following purposes: • To keep our newsletter subscribers informed via email • To request our clients to participate in performance surveys • To provide up to date information on golf travel related business • You may give us information about yourself by filling in forms on our websites www.linksgolfstandrews.com / www.standrewsgolfweek.com and our Open Packages websites or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you subscribe to our newsletter service.

4. The categories of personal data concerned With reference to the categories of personal data described in the definitions section, we process the following categories of your data: Personal data – name, address, email address and phone number We have obtained your personal data from information that you have provided us as described in point 3 above.

6. How long do we keep your personal data? We keep your personal data for no longer than reasonably necessary and we only retain your data to communicate directly with you.

7. What is our legal basis for processing your personal data? Personal data (article 6 of GDPR). Our lawful basis for processing your general personal data is for the consent of the data subject to continue to receive communication with regards to your proposed or booked tour(s), information regarding our events and packages and updates from Links Golf Tours St Andrews Ltd. More information on lawful processing can be found on the ICO website https://ico.org.uk.

8. Your rights and your personal data Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: • The right to request a copy of the personal data which we hold about you; • The right to request that we correct any personal data if it is found to be inaccurate or out of date; • The right to request your personal data is erased where it is no longer necessary to retain such data; • The right to withdraw your consent to the processing at any time, where consent was your lawful basis for processing the data. • The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means); • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing; • The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).

10. Future processing If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will contact you explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

11. Making a complaint To exercise all relevant rights, queries or complaints please in the first instance contact info@linksgolfstandrews.com. If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

Links Golf St Andrews is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy policy.

Links Golf St Andrews may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22nd May 2018.

Security

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Disclosure

We do not use or disclose information about your individual visits to the site or information that you may give us, such as your name, address, email address, to any third parties.

How we use cookies

A cookie is a small file which a website may request to be placed on your computer’s hard drive. This website will ask permission for the cookies to be set. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We use a cookie to remember your cookie preferences. This has a couple of consequences:

If you delete all your cookies you will have to update your preferences with us again.

If you use a different device, computer profile or browser you will have to tell us your preferences again.

The cookies used on Links Golf St Andrews are based on the International Chamber of Commerce guide for cookie categories:

Strictly necessary

Performance

Functionality

Targeting

Strictly necessary

‘Strictly Necessary’ cookies let you move around the website and use essential features like secure areas, shopping baskets and online billing. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet.

We use these Strictly Necessary cookies to…

Make sure you connect to the right service on our website when we make any changes to the way the website works

Cookies we have defined as ‘Strictly Necessary’ cookies will NOT be used to…

Gather information that could be used to advertise products or services to you

Accepting these cookies is a condition of using the website, so if you prevent these cookies we can’t guarantee your security or predict how our website will perform during your visit.

Here is a list of the cookies we have defined as ‘strictly necessary’.

Links Golf St Andrews cookies

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Performance

‘Performance’ cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is.

We use performance cookies to…

Provide statistics on how our website is used

Help us improve the website by measuring any errors that occur

Test different designs of our website

Cookies we have defined as ‘Performance’ cookies will NOT be used to…

Gather information that could be used to advertise products or services to you on other websites

Remember your preferences or username beyond your current visit

Target adverts to you on any other website

In some cases, some of these cookies are managed for us by third parties, but we don’t allow the third party to use the cookies for any purpose other than those listed above.

Using our site indicates that you accept the use of ‘Performance’ cookies.

Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you. Here is a list of the cookies we have defined as ‘Performance’.

Links Golf St Andrews Performance cookies

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Functionality

‘Functionality’ cookies are used to provide services or to remember settings to improve your visit.

Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose

Cookies defined as ‘Functionality’ will not be used to…

Target you with adverts on other websites

Some of these cookies are managed for us by third parties – where this is the case we don’t allow the third party to use the cookies for any purpose other than those listed above.

You can control whether or not these cookies are used, but preventing them may mean we can’t offer you some services, and will reduce the support we can offer you. It’s also possible that preventing these cookie stops us remembering that you didn’t want a specific service.

Here is a list of the cookies we have defined as ‘Functionality’.

Links Golf St Andrews cookies

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Targeting

‘Targeting’ cookies are linked to services provided by third parties, such as ‘Like’ buttons and ‘Share’ buttons. The third party provides these services in return for recognising that you have visited our website.

We use ‘Targeting’ cookies to…

Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites

Provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in

You can control whether or not these cookies are used, but preventing them may stop us from offering you some services. All of these cookies are managed by third parties, and you may alternatively use the third parties’ own tools to prevent these cookies.