You're A Customer

Lots of complaints about the comments. Just got this note from our awesome tech people:

Not sure if you want to reply
but your users are saying that
showing just 40 posts before they have to load more is a pain. We're
updating it to 80 posts.

Again, I'm a fan of the redesign, but critique is not a bad thing. I didn't just put it there for people to vent. (And I see very little, if any, of that in the thread.) I want to hear what you guys have to say. And that goes for the whole team. It won't be perfect. But we're going to do our best. So keep talking and keep being constructive.

And to make this qualify as a culture entry, a little Isley.

We want to hear what you think about this article. Submit a letter to the editor or write to letters@theatlantic.com.