FAQ’s

Here are a couple of our most frequently asked questions.

1. How is performance of the nursery monitored?

Regular feedback from parents and carers using formal surveys and casual chats as they pick their children up. Management will ensure that information gathered is used continually to improve the service.

2. What policies are in place to ensure the smooth running of the nursery?

There are a number of working documents and policies covering the day to day running of the nursery to which all staff must comply. The centre is operated within the child rights charter (insert link) and civil service rules (insert link)

Policies include:

Settling in Policy

In order to achieve a successful transition for both the child and the parent, the parent will be encouraged to spend the first hour on the first day in the nursery to observe the child and speak to the key worker on the likes and dislikes of the child and any trends that they should look out for e.g. some children are clingy or irritable when they are sleepy. We also provide home visits to introduce ourselves to the children and ‘break the ice’ so to speak.

Equality of Opportunity

Eagle Nursery is committed to ensuring equality of opportunity for all its children and staff. We believe this to be fundamental to our high standard of child care. Our children will have equal access to all nursery facilities and areas of the curriculum irrespective of abilities, social class, gender, race or creed. Activities and equipment at the nursery will reflect the cultures represented by the children eg cultural festivals, cooking, countries of the world, black history. They will link with the Early Years Curriculum of the school.