Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks.

It applies to individuals working in managerial positions who have excellent organisational skills. The work ethic of individuals in this role has a significant impact on the work culture and patterns of behaviour of others as managers at this level are role models in their work environment.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWOR501 Manage personal work priorities and professional development

Element:

1. Establish personal work goals

Performance Criteria:

1.1 Serve as a positive role model in the workplace through personal work planning

1.2 Ensure personal work goals, plans and activities reflect the organisation’s plans, and own responsibilities and accountabilities

1.3 Measure and maintain personal performance in varying work conditions, work contexts and when contingencies occur

Element:

2. Set and meet own work priorities

Performance Criteria:

2.1 Take initiative to prioritise and facilitate competing demands to achieve personal, team and organisational goals and objectives

2.2 Use technology efficiently and effectively to manage work priorities and commitments

2.3 Maintain appropriate work-life balance, and ensure stress is effectively managed and health is attended to

Element:

3. Develop and maintain professional competence

Performance Criteria:

3.1 Assess personal knowledge and skills against competency standards to determine development needs, priorities and plans

3.2 Seek feedback from employees, clients and colleagues and use this feedback to identify and develop ways to improve competence

3.3 Identify, evaluate, select and use development opportunities suitable to personal learning style/s to develop competence

3.4 Participate in networks to enhance personal knowledge, skills and work relationships

3.5 Identify and develop new skills to achieve and maintain a competitive edge

Learning Outcomes

Details of Learning Activities

Learning activities will involve classroom discussions, online discussions based on textbook theory and experience, Internet research, and reflective learning practice. Work integrated learning (WIL) is during the two week block indicated on the teaching schedule below. Any other time must be negotiated with the teacher. It is important that the student finds a placement and has legal documents signed by host employer as early in the semester as possible.

Topics: Organisation’s policies, plans and procedures, types of work methods and practices that can improve personal performance, personal development plan

Complete logbook tasks.

WIL Agreement forms and Schedule to be uploaded to blackboard before WIL takes place.

13

9 May

Placement. (TO BE CONFIRMED)

Work Integrated Learning

14

16 May

Placement (TO BE CONFIRMED)

Work Integrated Learning

15

23 May

Topics: communication skills to receive, analyse and report on feedback, literacy skills to interpret written and verbal information about workplace requirements, organisational skills to set and achieve priorities

Develop and maintain professional competence

Feedback on WIL

TASK 2 due

16

30 May

Feedback and review.

Assessment Review and Feedback

17

6 June

Interviews and resubmissions if required.

Learning Resources

Prescribed Texts

Kris Cole, Management Theory and Practice, Sixth Ed, Pearson, NSW

References

Other Resources

WIL host organisation.

Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

Evidence of the ability to:

use business technology to create and use systems and processes to organise and prioritise tasks and commitments

measure and maintain personal work performance including assessing competency against competency standards and seeking feedback

explain types of learning style/s and how they relate to the individual

describe types of work methods and practices that can improve personal performance.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the industry capability - workplace effectiveness field of work and include access to:

workplace equipment and resources

case studies and, where possible, real situations

interaction with others.

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.

Feedback

Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.

Assessment Tasks

Overview

You will complete a logbook of progressive work that is theory based and submitted before your work placement. You will also attend a work placement and write a journal about your experience and this forms the second task.

TASK 1 Work Logbook

This assessment is due in Week 11. You will download the Assessment Record and Cover Sheet which includes the Work Logbook from myRMIT. Based on the activities described in the logbook you should answer the questions related to class discussions and textbook theory and experiences during the semester.

You will maintain your own collection of work completed over the semester in an organised and secure and professional manner. Ask the teacher for feedback to ensure your success throughout the semester in class. Your logbook will be collated (together with your supervisor’s employability skills observation form) and this should be submitted electronically to the Assessment Drop Box.

TASK 2 WILJournal

This assessment is due in Week 15 and is based on the two week work placement experience in an administrative role. It is expected that you will be able to work on your reflective journal in class where possible, before you begin your placement. You should establish a professional template design to follow for each of your daily entries. As a recommendation take a small note pad and pen and or small portable device to make quick records of your daily activities, discoveries and observations each day for better recall.

You should use an academic reflective journal writing style which demonstrates how you managed your own personal work priorities using time management skills and techniques in order to meet your own goals and objectives as well as those of your WIL organisation.

When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on blackboard.

Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, OHS2345C Ensure safe workplace, Page 1 of 10.

Late Submission Procedures

You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.

Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination More Information: http://www.rmit.edu.au/browse;ID=g43abm17hc9w (unresolved) Form to use: http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf

ResubmissionsIf you are found to be unsuccessful in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is “CAG”

If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

Adjustments to AssessmentIn certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website: : http://rmit.edu.au/browse;ID=7usdbki1fjf31

Marking Guide:

• You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying. • You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.

The grading criteria should be read in conjunction with the specific criteria set out in the Course Guide and listed below:

1. Level of independence, initiative, enterprise and performance of the work task – you will need to find a WIL host and complete the legal forms accurately and timely, ensuring privacy for all parties to the documents. You will have your Resume prepared using careers at RMIT in good time to secure your WIL. Your class attendance will ensure success, seeking feedback on your progress from the teacher. You will follow administration requirements and tasks, processes and resources planned to ensure efficient management of self, resources and host organisation. You will be aware of legislative requirements and apply them where appropriate. You will complete in full all work required in the two tasks listed in the course guide. Securing your own WIL placement is an excellent outcome for grading purposes. 2. Demonstrated breadth of underpinning knowledge and a willingness to continue learning – you will identify your career projection and leadership development. You will show how you planned and managed goals and the use of time, both personally and professionally. You will meet deadlines regarding WIL. You will plan and identify your learning needs and monitor and evaluate your training requirements. 3. Techniques and processes, technology skills and problem solving – you will use complex functions of various computer software to record your time management, design and develop templates, charts, standard documents and user manuals. You will use electronic communication and produce written correspondence and reports using technology to manage organisational information. You will use problem solving techniques learned in the semester as it relates to self-management and make contingency plans. 4. Work organisation, planning and self-management – You will compose specific written plans, set goals, prioritise goals and schedule strategies and delegate tasks in order to get the task done in a timely manner. You will be able to narrow your focus and set time aside for reflection and is realistic. You will show evidence of to-do-lists, of beginning the task before its due date and are flexible, showing how you avoided time wasting. You will delegate duties and responsibilities where needed, use teamwork principles at your host organisation. You will follow organisational standards and meet legislative and regulatory requirements. 5. Communication, people networking, language and interpersonal skills and teamwork – You will communicate in a business manner, when managing organisational systems and processes ensuring usability and compliance. Your documents will be complete, formatted, and free of spelling and grammar errors, topics will be suitably addressed and content will be professionally presented. You will use effective interpersonal skills and relating to a wide range of internal and external clients. You will relate well to a wide range of audiences in interpersonal exchanges requiring excellent negotiation and writing skills. You will be able to evaluate your own job performance and connect the experience to your learning goals. You will understand the roles of coaching and mentoring and understand basic management styles (authoritarian, democratic, laissez faire). You will be able to show your steps to achievement reflect on your goals and choose the direction and course you plan to take, identifying how you will achieve your plan.

After achieving competency we then grade your performance in the unit and you will achieve one of the following grades: