Wood Flooring Professionals Who Know (More Than) Your Name

The most distinctive characteristic of Rehmeyer Wood Floors may not have anything to do with the floors, themselves. Our customers tell us over and over about how the service we provide differs from our competition. The theme song from the sitcom “Cheers” resonates with most of us — we love to go where we’re recognized, where we’re seen and known. But when it comes to your home, you want more than that, too.

Rehmeyer flooring in a Pennsylvania Street of Dreams home

We Listen

We don’t have simple order forms; instead, we take the time to listen to your unique flooring needs. No two Rehemeyer floors are identical to one another, because each customer and each space comes with particular requirements and challenges. In addition, we don’t just pull boxes of flooring off a shelf in a warehouse; we actually make your floor specifically for you and your space.

While we have five Custom Collections established, you get to choose the species, options, and other details. As an alternative, you can branch off into the realm of Extreme Custom, which will involve brainstorming ideas together and coming up with a flooring idea that may never have been done before. That kind of offering requires us to provide one-on-one, thoughtful customer service. The kind of service you deserve.

Luxury Rehmeyer hardwood flooring

We Communicate

While understanding your flooring needs is certainly important, our service doesn’t end there. We love to talk about our distressing techniques and the benefits of various options, such as our various Custom Collections, individual species characteristics, specific accent colors, and optional accessories.

For instance, we offer three Custom Collections that include different levels of distressing and scraping techniques. Our Authentic Hand-Scraped Collection is created using absolutely no power tools at all, simply the hands of skilled craftsmen who have fine-tuned their particular gifts. Our Old Trail Collection has apparent wear but feels smooth to the touch, and our Legacy Collection includes a time-worn feel. We’d love to discuss which of the three would best suit your flooring needs.

Rehmeyer walnut hardwood floors

We Care

We care about the quality of our workmanship as well as each individual customer. That kind of statement might seem insincere, but it’s not coming from the CEO of a large corporation. Instead, it’s coming from the perspective of a small family business that hasn’t lost the personal touch.

We don’t need to do an “Undercover Boss” experiment to find out what’s really going on at the ground level of our company, because the boss is a hands-on flooring professional that regularly walks the floors of our mill and interacts with customers.

We stand by our products and our customer service, both reflecting the unmatched quality that comes with an individual approach. We’re not racing to keep up with big box retailers, hoping someday we can truly compete; we’re proud to be different and have true quality to offer our customers.