If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard DeliveryOrders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold DeliveryThreshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home DeliveryIn-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery Express orders received by 4 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:

Swatch ShippingBallard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Ballard Essential Parsons Chair Slipcover is rated
3.8 out of
5 by
56.

Rated 5 out of
5 by
AllOutdoors from
Completing a set of six for my new dining roomPreferring a more organic look, these slip covers over the Parson's Chair base blend perfectly with the rest of my home's decor. The nubby linen fabric is so thick and rich, it adds just the right dimension of texture to my dining room area. The look is easily dressed up or down, depending on the table decorations. Thank you, Ballard, for providing such easy decorating solutions with the presentations in your catalogs and on-line.

Date published: 2015-05-03

Rated 5 out of
5 by
LuvNaples2 from
Beautifully made!I received my super white twill slip covers & I couldn't be any happier! They were back ordered but I didn't mind waiting because I bought them when they were on sale plus I had a coupon & they didn't charge my account until they shipped! The seams inside the slip covers are so beautifully finished which I never expected for the price I was getting them for. The fit is beautiful as well! They needed a little pressing which I did expect because of being folded for shipping! I feel like I stolled them because the price for the quality is unreal! Now my Coastal look is complete!!

Date published: 2015-04-01

Rated 5 out of
5 by
Luvgreatstyle from
The linen slipcovers look great!The slipcovers made our Ballard Parson Chairs look new! Great quality and service!

Date published: 2014-11-16

Rated 5 out of
5 by
Smartblond from
Great product!I love this chair! It has such a nice shape and the padded seat is very comfortable. The slipcovers really set off my pedestal, glass top table.

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