Job Description

We have an exciting opportunity to work for a successful and well-established company based in the north of Leicester. We are looking to recruit a highly motivated administrator to handle the processing of incoming enquiries into a very busy sales team inbox. Recording and identifying the requirements before distributing out to the correct individuals. To provide support to the wider commercial team to ensure deadlines are met. Team work is essential for this role.

Duties and responsibilities:

Logging receipt of new orders and enquiries before distributing for correct action

Work in accordance with documented departmental procedures

Ensure orders are placed within deadlines and chase any that may be at risk

Liaise with team members and customers to ensure efficient handling of enquiries

Maintenance of electronic filing systems

Coordinating feedback to the Commercial Manager

Monitoring of reoccurring issues and areas for improvement

Collating and presenting KPI data to management

Skills and experience required:

Competent in MS Word, Excel, and Outlook

Excellent verbal and written communication skills

Proactive and highly organised

Strong time management, planning skills and the ability to multi-task

Able to work accurately and efficiently with data, maintaining attention to detail

Work on own initiative and as part of a team

Able to plan and prioritise workload efficiently and effectively

Team player

Must have a full UK driving licence, access to own vehicle and be able to reliably commute