Re: Voicemail

I got the impression that no one in BT customer support knew this until I made a huge fuss when I got back from Spain last December. The problem for us is that I guess most people use voicemail so there is no incentive for BT to rebuild their platform to correct the problem.

Re: Voicemail

@Anjasola wrote:I cannot understand why this problem has been marked as solved.

It's not what you wanted but your initial question has been answered accurately. That's the sense in which it's been marked as solved, so that anyone else with the same query can readily find the answer.

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Re: Voicemail

PottyPersonIt's not what you wanted but your initial question has been answered accurately. That's the sense in which it's been marked as solved, so that anyone else with the same query can readily find the answer..

If the answer is BTMobile voicemail has a serious fault inbuilt I concur, however to me this is not acceptable.Default position of voicemail when roaming is on without the ability to turn off until returning to the UK is to me fault.

Re: Voicemail

Surely it could only be classed as a fault if a specific feature dididn't function as it should. If a service doesn't offer a specific feature that you require, then the solution is to use a provider that offers the features that you require.