Upcoming Courses

May 2019

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description Prevent unnecessary deaths and hospital admissions by learning how to spot and measure early signs of deterioration using the NEWS score to decide the most appropriate intervention. Learning outcomes To understand physical observations - look, listen, feel & smell To have a basic understanding of vital signs - temperature, pulse, respiration, blood pressure, SPO2 To be able to practise conducting vital sign measurements To understand the NEWS score and be able to use it to record vital signs To…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description This half-day training session on frailty will explain the importance of understanding frailty and what it means to an individual. The course will outline local authority guidelines around identification and assessment of frailty. Learning Objectives: What is frailty and how it relates to an ageing population What frailty looks like, what it’s made up of, and what it means to the individual Validated tools for identifying potential frailty and levels of frailty Practical experience of applying the (Rockwood) Clinical…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description Delegates will identify different supervision types and discuss their current supervision structure. Delegates will also evaluate their current paperwork for completing supervisions and appraisals, understand the induction process and learn how to maximise support for new staff members. This course will also teach delegates how to check competencies and identify skill gaps in knowledge and confidence. Learning Outcomes By the end of this course, learners will understand: How to support their staff members in line with organisational procedures The…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description The content of this course has a clear focus of what dementia is and goes into more detail explaining the varied types and what impact this may have on the individual. The course will detail the best practice approaches to supporting a person, seeing them and not the disability, as well as having more of a person centred approach to all daily living activities. Learning Outcomes By the end of this course, learners will be able to: Explore…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Dates: 29th May, 2019 | 10:00 – 12:00 27th August, 2019 | 13:00 – 15:00 26th November, 2019 | 10:00 – 12:00 26th February, 2020 | 13:00 – 15:00 These are for registered managers and those working towards their registration. This is an opportunity for you to attend forums in your local area, to meet and build working partnerships with other organisations in your community, and develop your continuous professional development. The forums will enable you to : Develop your CPD using the Skills…

June 2019

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

£60 per person 7 day course (all dates must be attended) Dates: 3rd, 4th, 5th, 6th, 11th, 12th, 13th June 2019 Course Description In these sessions, learners will: Explore the principles and values that underpin health and social care, and how own attitudes and experiences can influence their work Discuss different types of services and explore progression routes and roles within the sector Research different types of Dementia and complete case studies on supporting people living with the condition Discuss…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Dates: 3rd and 24th June 2019 (All dates must be attended) Course Description People are any company’s greatest asset and even more so in the care sector, so how do you ensure you keep the great people in jobs? This course has been designed to support managers at all levels to reflect on staff performance and grow staff teams to work together creating a ‘can do’ environment where challenges are met with passion and enthusiasm and staff are confident in…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

One day Course Description We look at the term enablement and what it means in practice and in relation to the mental capacity act. We teach advanced practical skills to enhance moving and handling and to promote functional independence, empowerment and wellbeing. Learning Outcomes By the end of the course you will be able to: Understand how to apply the mental capacity act in everyday situations with specific reference to service user’s choices involving posture, activity, independence, moving & handling,…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

One day Description This course is for delegates who may work in a food catering environment and who have previously achieved a regulated Food Safety qualification. This is designed to update their knowledge of Food Safety processes. The topics covered include storage, preparation, cooking service and handling of food. Requirements Delegates are required to learn, listen and complete set tasks.

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Dates: 4th, 25th June and 23rd July (All dates must be attended) Course Description Would you like your supervision to be carried out in a coaching style? This course covers a range of coaching techniques: focuses on active listening skills; gives an understanding of how to use coaching in the workplace; and helps to create a strategy to implement coaching in the workplace – using building rapport, goal setting, encouraging smart goals and delivering constructive feedback. Please be aware that…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Half day Course Description The meaning of Hydration and Dehydration Causes of Dehydration Prevention of Dehydration Management of Dehydration The meaning of urinary tract infection Causes of urinary tract infection Prevention of urinary tract infection Management of urinary tract infection Learning Outcomes By the end of the sessions you will be able to: Know what hydration and dehydration mean and how they link in with health Understand why the elderly are more vulnerable to dehydration Be aware of types of…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Duration: Half-day Course Description This course will give information advice and guidance to members - who deliver their own training courses internally – the correct framework to apply to become approved internal training providers. Learning Outcomes Delegates will be able to: ■Identify the process of how to become approved training provider ■ Summarise HCPA approval standards ■ Recognise the appropriate documentation to use to become an internally approved training provider Requirements and Suitability This course is suitable for all staff…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Wound - Getting it right the first time For all Wound Management / Pressure Ulcer Prevention Champions It is important that Champions get the opportunity to continue to network with other Champions be updated on policy and guidance changes, continue and create new links with health and social care professionals, and gain new techniques and strategies related to the Champion subject. Learning Outcomes: Changes to pressure ulcer prevention and management locally and nationally New Formulary and dressings update What’s new with wound…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Duration: 1 Day Course Description During this course attendees will learn what dignity in care look like and learn how to support service users and others in a dignified manor. Learning Outcomes By the end of this course, learners will be able to: ■ Summarise what is dignity and how is it promoted within the organisation and care practices ■ Using reflective practices identify new ways of working and state how these will be implemented ■ Demonstrate knowledge of skills…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

2 day course (all dates must be attended) Dates: 11th and 12th June 2019 Learning Outcomes Day 1: State the Autistic Spectrum Disorders State the Triad of impairments Identify strategies for engaging with Services users with Autism Describe the potential impact of Autism on a person's life Describe a range of approaches in working with Autism Day 2: Describe a variety of theory and practical strategies that are in line with current good practice in Autism Identify key features of…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Wednesday 12th June 2019 Falls Intervention - Home Care These one-day courses will cover how to respond to a fall, including practical skills with primary and secondary surveys. You will also gain confidence and empowerment to make a decision whether to phone for help or use your internal procedures to assist the person from the floor. This course will look at the benefits of evidence-based techniques and how these benefit older people, including reducing falls. This is being delivered in…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Starting 12th June 2019 The Advanced nutrition Champion Pathway is fully funded by the Hertfordshire County Council and based on national and local nutrition policy and guidance. It is designed to cover all areas of Elderly Nutritional within the Homecare and Residential & Nursing Care settings. This Pathway is delivered by a Nutrition specialist and covers: Eating for Health in Old Age Nutritional Support & Food First Dysphagia & Nutritional Problems Special Diets Dementia The Champion will receive a Level…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description This course will enable learners to have a clear understanding of what dignity is and how to support it in the workplace. The course will also cover how to be a good role model, and how to guide staff and service users in a dignified manner. Learning Outcomes By the end of this course, learners will be able to: Summarise what dignity is and how it is promoted within the organisation Use reflective practices, identify new ways of working…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

3 day course (all dates must be attended) Dates: 13th June, 1st, 15th July 2019 Course Description This 3 day course is designed for newly appointed trainers and includes: How to deliver effective and informative learning sessions Understanding the teaching role and its responsibility Assessment of learning A teaching session to demonstrate delivery and assessment of learning This course is suitable for anyone looking to become a qualified trainer. Please be aware that this training will require coursework to be completed, which is why an…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description During this course, delegates will be supported to discuss current complaints management processes and compare them with recommended best practice. This course also provides delegates with techniques to effectively investigate, assess, and resolve complaints with a positive solution. Learning Outcomes By the end of this course, learners will be able to: Identify what is important to the complainant Analyse the stages of the complaint handling process Utilise investigatory techniques to reach evidence-based conclusions Assess all evidence to resolve complaints…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

£60 per person 7 day course (all dates must be attended) Dates: 17th, 18th, 19th, 20th, 25th, 26th, 27th June 2019 Course Description In these sessions, learners will: Explore the principles and values that underpin health and social care, and how own attitudes and experiences can influence their work Discuss different types of services and explore progression routes and roles within the sector Research different types of Dementia and complete case studies on supporting people living with the condition Discuss…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

2 day course (both dates must be attended) Date: 17th June and 3rd July 2019 Course Description This course is designed for all providers within the sector who have staff members willing to step into management or have new junior management in place. The course is best suited for those new to management or those wishing to progress into a management role. The sessions will support learner to Learn about effective leadership Identify different management techniques Reflect on own management…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Leadership Skills For all Champion Subjects It is important that Champions get the opportunity to continue to network with other Champions be updated on policy and guidance changes, continue and create new links with health and social care professionals, and gain new techniques and strategies related to the Champion subject. Learning Outcomes: Evaluate the impact of coaching within their work environment Analyse training needs within the champion role Identify their own areas of leadership development Develop time management skills with your working…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Starting Tuesday 18th June 2019 Chair Based Exercise Qualification Level 2 These qualifications are available for Care Home and Flexi-Care staff caring for elderly residents to enable them to carry out group and personal exercise within the service. Chair Based Exercises include a range of seated exercises that can be adapted to an individual’s abilities or goals. You will also understand the impact of ageing and the importance of a person-centred approach when planning exercise sessions. Chair Based Exercises have…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Half day Description This course gives delegates the opportunity to discuss their current recruitment strategies, share best practice ideas, and identify current organisational culture and trends. Delegates will also receive a turnover reporting tool to keep track and analyse their organisation’s turnover. Learning Outcomes By the end of this course, learners will: Understand the top 10 reasons why people leave job roles Learn new techniques to keep staff motivated and loyal Demonstrate the skills to design a recruitment action plan…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Date: 19th June 2019 Description Recap on the essential elements contained within the Mental Capacity Act, the practical steps in assessing capacity, an in depth look at best practice in assessing and recording capacity, making Best Interests Decisions including how to conduct best interests meetings & role of the Court of Protection, recognising the big three questions when looking at deprivation of liberty (DOL), the Mental Capacity Amendment Bill and progress on change to the legislation including replacing DOLS with…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

One day Course Description This course covers subjects such as: neurological anatomy, including the functions of the brain and spinal cord. how damage to the central nervous system affects service-user e.g. with speech and language, cognition, pain, smell and taste neuroplasticity in terms of helping service-users to improve their function and in the prevention of deterioration. practical handling skills e.g. handling of the hemiplegic arm and positioning in bed Learning Outcomes To have an awareness of the some of the…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description This course is designed to go through the legal frameworks of care planning and the importance of accuracy and to develop skills to carry out risk assessments in-line with positive risk taking. This course will also cover how to create personalised care plans reflecting on the abilities and capacity of the individual. Learning Outcomes By the end of this course, learners will be able to: Design and create a personalised care plan Identify the importance of care planning Summarise…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Starting 24th June 2019 The Advanced Wound Champion Pathway is fully funded by the Hertfordshire County Council and based on national and local Pressure Ulcer Prevention and Wound Management policy and guidance. It is designed to cover all areas of Elderly Wound Management practice within the Homecare and Residential & Nursing Care settings. This Pathway is delivered by a Wound Management specialist and covers: Wound Management Wound Healing Pressure Ulcer Prevention Local Wound Formulary Skin Integrity Appropriate Equipment Podiatry Care…

July 2019

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

£60 per person 7 day course (all dates must be attended) Dates: 1st, 2nd, 3rd, 4th, 9th, 10th, 11th July 2019 Course Description In these sessions, learners will: Explore the principles and values that underpin health and social care, and how own attitudes and experiences can influence their work Discuss different types of services and explore progression routes and roles within the sector Research different types of Dementia and complete case studies on supporting people living with the condition Discuss…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

2 day course (all dates must be attended) Dates: 1st and 2nd July 2019 Course Description Previously known as Developing a Positive and Proactive Dementia Workforce This course has been designed to those who work closely with people with dementia and who may find themselves in a situation where the service may be physically challenging. During the course you will learn practical skills and tools to help have a deeper understanding of dementia care and how to respond in a…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

One day Course Description We look at physical observations then we teach vital signs, such as Respiratory rate, oxygen saturations and blood pressure and we discuss what affects the measurements. We do practical activities, for example, learners practice taking observations on each other. We also look a care of the unconscious patient and discuss track and trigger systems (NEWS) and record tracking. Learning Outcomes Learners will be able to: Understand physical observations – look, listen, feel and smell Have a…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Dementia CPD Forum For Dementia Champions It is important that Champions get the opportunity to continue to network with other Champions be updated on policy and guidance changes, continue and create new links with health and social care professionals, and gain new techniques and strategies related to the Champion subject. Learning Outcomes: Identify other factors that might influence an individual’s ability to communicate Describe a range of communication strategies that could be adopted at the later stages of dementia Explain ways to…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Course description This course is aimed at learners who wish to explore the principles that underpin British Values and Values for life. It will also support learners who wish to have a better understanding of what is good communication is and how this enables effective communication in the work place. Learning Outcomes Identify types of communication Explore what is effective communication Identify barriers to effective communication Identify the 5 Values for life Summarise legislation relating to British Values Outline values…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Thursday 4th July 2019 Falls Intervention - Residential & Nursing Providers These one-day courses will cover how to respond to a fall, including practical skills with primary and secondary surveys. You will also gain confidence and empowerment to make a decision whether to phone for help or use your internal procedures to assist the person from the floor. This course will look at the benefits of evidence-based techniques and how these benefit older people, including reducing falls. This is being…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Duration: Half-day Course Description This course will give information advice and guidance to members - who deliver their own training courses internally – the correct framework to apply to become approved internal training providers. Learning Outcomes Delegates will be able to: ■Identify the process of how to become approved training provider ■ Summarise HCPA approval standards ■ Recognise the appropriate documentation to use to become an internally approved training provider Requirements and Suitability This course is suitable for all staff…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Dates: 8th and 9th July 2019 (Must attend both dates) Course Description This course is comprised of the 7 modules of the End of Life, East of England ABC Education programme. Overarching principles Communication Comfort and wellbeing Assessment and Care planning Advance care planning End of Life tools Case Studies, creating your own action plan Learning Outcomes At the end of the course you will be able to describe and discuss relevance to your own practice: The overarching principles to…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

This course is ideal for care homes managing Rehabilitation, Short term, Step-down or ‘Discharge to assess’ beds. A Physiotherapy Support Facilitator (PSF) provides care practitioners with enablement and rehabilitation skills to enhance the health and well-being of service users as well as work more effectively alongside community physiotherapists. This course has proven to be a real added value for care homes managing Rehabilitation, Short term, Step-down or ‘Discharge to assess’ beds. We now offer TWO options: If you have completed a Falls or…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description This course enables learners to maintain their competency in their assessing qualification. Learning Outcomes By the end of this course, learners will be able to: Identify area of own development for own competence Evaluate the impact of the assessment process in the work environment Apply standardisation exercises to own working practice Requirements & Suitability This course is designed for staff who have completed qualifications in CAVA, A1 or D32/33 and all Staff who assess competencies in their organisations…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description Conflict can occur in any organisation and between all types of people. Solving conflict that satisfies staff and service users is essential in creating and maintaining a positive working environment. This course gives managers and supervisors the skills to prevent, defuse, and resolve conflict that occurs in their setting. Learning Outcomes By the end of this course, learners will be able to: Recognise the different types and common causes of conflict Analyse the factors that influence human responses in…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Thursday 11th July 2019 Prevention – Homecare This one-day courses will look at how to prevent falls by conducting risk assessments, self-assessments and implementing person-centred strategies to reduce falls, liaise with family and professional services. You will learn how to use falls risk assessments to help identify and record an individual’s falls risk, including how these risks can be managed and reduced. You will also learn the common causes of falls and how these can be managed. What to expect:…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description This course is aimed at those who are needing to facilitate/chair meetings in the future or wish to develop their current facilitation skills. Learners will discuss the role of the facilitator, develop techniques on dealing with difficult behaviour, and be able to evaluate effectively. Learning Outcomes By the end of this course, learners will be able to: Explain the role of the facilitator/chair Identify the set-up and structure of facilitated sessions Analyse facilitation skills and techniques Develop effective communication…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description During this course, delegates will learn what Duty of Candour means and how to embed a transparent culture within their organisation, and will be able to identify reporting procedures. Through sharing their experiences and networking with others, delegates will be able to analyse the current trends and culture to support them within their organisation. Learning Outcomes By the end of this course, learners will be able to: Recognise where a transparent culture is required and why Describe the…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

£60 per person 7 day course (all dates must be attended) Dates: 15th, 16th, 17th, 18th, 22nd, 23rd, 24th July 2019 Course Description In these sessions, learners will: Explore the principles and values that underpin health and social care, and how own attitudes and experiences can influence their work Discuss different types of services and explore progression routes and roles within the sector Research different types of Dementia and complete case studies on supporting people living with the condition Discuss…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Dates: 15th and 16th July 2019 (Must attend both dates) Course Description This course is comprised of the 7 modules of the End of Life, East of England ABC Education programme. Overarching principles Communication Comfort and wellbeing Assessment and Care planning Advance care planning End of Life tools Case Studies, creating your own action plan Learning Outcomes At the end of the course you will be able to describe and discuss relevance to your own practice: The overarching principles to…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description This course will help delegates understand how the Care Quality Commission (CQC) can support providers and how they decide on quality rating. Delegates will also identify the key factors of intelligence monitoring and complete action plans for each Key Line of Enquiry (KLOE). Learning Outcomes By the end of this course, learners will: Understand how CQC decide a rating Understand the rating characteristics Create a SMART action plan on their return to implement each KLOE Requirements &…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

How to Maintain Competencies Forum For all Champions It is important that Champions get the opportunity to continue to network with other Champions be updated on policy and guidance changes, continue and create new links with health and social care professionals, and gain new techniques and strategies related to the Champion subject. Learning Outcomes: Evaluate the impact of coaching within their work environment Analyse training needs within the champion role Identify area of own development for own competence Develop recording and reporting systems Requirements…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Half day Course Description The objective of the qualification is to support those involved in the management of fire safety within the workplace. This includes managers, supervisors, team leaders, fire wardens (marshals) and staff working in any area where there is a potential risk of fire. Learning Outcomes Learners gaining this qualification will know that fire safety is the responsibility of everyone in the workplace and will recognise the causes of fire and common hazards. They will know the steps…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Fully funded 23rd July, 2019 (Full day) Description: This course will enable delegates to learn how to initiate and manage challenging conversations using effective and practical techniques. Challenging conversations can include issues relating to performance, managing challenging people and resolving conflict. This course is suitable for managers, or those in a leadership role, who oversee the management of people and are able to take the learning and information back to the workplace. Learning Outcomes: Articulate the importance of managing…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Date: 25th July 2019 Learning Outcomes Outcomes on completion of EFAW training, successful candidates should be able to:(a) understand the role of the first-aider including reference to: (i) the importance of preventing cross-infection; (ii) the need for recording incidents and actions; (iii) use of available equipment; (b) assess the situation and circumstances in order to act safely, promptly and effectively in an emergency; (c) administer first aid to a casualty who is unconscious (including seizure); (d) administer cardiopulmonary resuscitation; (e)…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

£60 per person 7 day course (all dates must be attended) Dates: 29th, 30th July, 1st, 5th, 6th, 7th, 8th August 2019 Course Description In these sessions, learners will: Explore the principles and values that underpin health and social care, and how own attitudes and experiences can influence their work Discuss different types of services and explore progression routes and roles within the sector Research different types of Dementia and complete case studies on supporting people living with the condition…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Tuesday 30th July 2019 Falls Prevention – Adult Disability Services This one-day courses will look at how to prevent falls by conducting risk assessments, self-assessments and implementing person-centred strategies to reduce falls, liaise with family and professional services. You will learn how to use falls risk assessments to help identify and record an individual’s falls risk, including how these risks can be managed and reduced. You will also learn the common causes of falls and how these can be managed.…

August 2019

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Starting Tuesday 6th August 2019 Chair Based Exercise Qualification Level 2 These qualifications are available for Care Home and Flexi-Care staff caring for elderly residents to enable them to carry out group and personal exercise within the service. Chair Based Exercises include a range of seated exercises that can be adapted to an individual’s abilities or goals. You will also understand the impact of ageing and the importance of a person-centred approach when planning exercise sessions. Chair Based Exercises have…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

£60 per person 7 day course (all dates must be attended) Dates: 19th, 20th, 21st, 22nd, 28th, 29th, 30th August 2019 Course Description In these sessions, learners will: Explore the principles and values that underpin health and social care, and how own attitudes and experiences can influence their work Discuss different types of services and explore progression routes and roles within the sector Research different types of Dementia and complete case studies on supporting people living with the condition Discuss Mental…

September 2019

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£60 per person 7 day course (all dates must be attended) Dates: 2nd, 3rd, 5th, 6th, 9th, 10th, 11th September 2019 Course Description In these sessions, learners will: Explore the principles and values that underpin health and social care, and how own attitudes and experiences can influence their work Discuss different types of services and explore progression routes and roles within the sector Research different types of Dementia and complete case studies on supporting people living with the condition Discuss…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Starting 2nd September 2019 Course Description: This pathway based on Hertfordshire and National standards. It is designed to up-skill your staff member in falls prevention and intervention by teaching preventative techniques that can stop falls risk from worsening, or in some cases, even starting and how to intervene once a fall has taken place. On completion of this Pathway the Champion will receive a Level 3 Delivering Training qualification and a Level 3 unit qualification in Positive Risk Taking. By…

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One day Course Description Providing information and discussion around client staff boundaries. Learning Outcomes At the end of the course you will be able to: Ensure that as professionals we maintain a rapport with clients without compromising professional boundaries or the safeguarding of those we care for. Enable us to address colleagues if they are overstepping professional boundaries of carer/client. Requirements To be able to give examples of changes in practice. » Cancellation policy applies Disclaimer: Please note that this course…

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2nd, 26th September, 16th October and 11th November (Must attend all dates) Description This level 3 qualification is designed to provide learners with the knowledge, skills and experience to appropriately assess the vocational achievements of staff in the workplace. It is suitable for learners who want to work towards a qualification in assessing, as it allows learners to evidence understanding of the theory of practices, as well as demonstrating competency as an assessor. It can be used to assess industry…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Half day Description This course covers influenza (flu) complications, myths and misconceptions, and infection control measures such as hand hygiene and the use of personal protective equipment (PPE). Learning Outcomes By the end of this course, learners will: Explain how Influenza can have a negative impact within the organisation Identify how influenza spreads and how it can be minimised Describe ways in how we can reduce the spread Summarise when and why hand hygiene is essential Demonstrate correct hand hygiene…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Duration: Half-day Course Description This course will give information advice and guidance to members - who deliver their own training courses internally – the correct framework to apply to become approved internal training providers. Learning Outcomes Delegates will be able to: ■Identify the process of how to become approved training provider ■ Summarise HCPA approval standards ■ Recognise the appropriate documentation to use to become an internally approved training provider Requirements and Suitability This course is suitable for all staff…

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Half day Course Description Good catheter care involves good hygiene, observation, monitoring well-being and prevention of issues associated with catheterisation. The course illustrates these points to maximise the benefits and minimise the problems of catheterisation. By the end of the course attendees will be familiar with reasons for catheterisation, the equipment selection and the theory of catheter removal. Learning Outcomes By the end of this session, the learners will be able to: Reasons for catheterisation Male and female anatomy Differences…

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Half day Course Description This course has been designed for staff wanting to update both their theory and practical skills in catheterisation. By the end of the course attendees will be familiar with reasons for catheterisation, the equipment selection and the processes involved. Please note: A competency framework is included in this training. Competency is achieved in the workplace following the training. Each procedure needs to be signed off by a qualified, senior member of staff. The completed document can…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Fully Funded 3 day course (all dates must be attended) Dates: 9th, 10th and 11th September Course description: Come and learn how to apply First Aid at Work by attending this Level 3 Qualification at HCPA. Learning Outcomes By the end of this course, learners will be able to: understand the role and responsibilities of an Emergency First Aider assess an incident manage an unresponsive casualty who is breathing normally manage an unresponsive casualty who is not breathing normally recognise…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description This course will aid learners to identify their “Thieves of Time”, analysing and prioritising their task responsibilities and provide practical tools to manage time more effectively. Learning Outcomes By the end of this course, learners will be able to: Balancing culture within the workplace and action important strategic tasks Prioritise and manage your workload using effective techniques Work effectively with others to achieve optimal results Support the team to work ‘SMART’ around time management Requirements & Suitability All…

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Falls Forum For Falls Champions It is important that Champions get the opportunity to continue to network with other Champions be updated on policy and guidance changes, continue and create new links with health and social care professionals, and gain new techniques and strategies related to the Champion subject. Learning Outcomes: Results from the sponsors of this training (CCG) will be discussed Causes of falls will be reviewed and research-based solutions considered Delegates will be expected to discuss their own training issues,…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

£60 per person 7 day course (all dates must be attended) Dates: 16th, 17th, 18th, 19th, 24th, 25th, 26th September 2019 Course Description In these sessions, learners will: Explore the principles and values that underpin health and social care, and how own attitudes and experiences can influence their work Discuss different types of services and explore progression routes and roles within the sector Research different types of Dementia and complete case studies on supporting people living with the condition Discuss…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Tuesday 24 September 2019 Falls Intervention - Residential & Nursing Providers This one-day course will cover how to respond to a fall, including practical skills with primary and secondary surveys. You will also gain confidence and empowerment to make a decision whether to phone for help or use your internal procedures to assist the person from the floor. This course will look at the benefits of evidence-based techniques and how these benefit older people, including reducing falls. This is being…

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Starting 24th September 2019 Course Description: The Safeguarding Champion Pathway will make a real and lasting impact on service users, leadership, and staff. Successful completion of this Pathway will lead to a safer, dignified and more compassionate service that is tailored to the service user and supports their independence and choices wherever possible. On completion of this Pathway the Champion will receive a Level 3 Delivering Training qualification and a Level 3 unit qualification in Understand Positive Risk Taking for…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

£60 per person 7 day course (all dates must be attended) Dates: 30th Sep, 1st, 2nd, 3rd, 8th, 9th, 10th October 2019 Course Description In these sessions, learners will: Explore the principles and values that underpin health and social care, and how own attitudes and experiences can influence their work Discuss different types of services and explore progression routes and roles within the sector Research different types of Dementia and complete case studies on supporting people living with the condition…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Monday 30 September 2019 Falls Prevention – Adult Disability Services This one-day course will look at how to prevent falls by conducting risk assessments, self-assessments and implementing person-centred strategies to reduce falls, liaise with family and professional services. You will learn how to use falls risk assessments to help identify and record an individual’s falls risk, including how these risks can be managed and reduced. You will also learn the common causes of falls and how these can be managed.…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

3 day course (all dates must be attended) Dates: 30th September, 21st October, 4th November 2019 Course Description This 3 day course is designed for newly appointed trainers and includes: How to deliver effective and informative learning sessions Understanding the teaching role and its responsibility Assessment of learning A teaching session to demonstrate delivery and assessment of learning This course is suitable for anyone looking to become a qualified trainer. Please be aware that this training will require coursework to be completed, which is why…

October 2019

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Date: 1st October 2019 Description Recap on the essential elements contained within the Mental Capacity Act, the practical steps in assessing capacity, an in depth look at best practice in assessing and recording capacity, making Best Interests Decisions including how to conduct best interests meetings & role of the Court of Protection, recognising the big three questions when looking at deprivation of liberty (DOL), the Mental Capacity Amendment Bill and progress on change to the legislation including replacing DOLS with…

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Fully funded 3rd October, 2019 (Full day) Description: This course will enable delegates to learn how to initiate and manage challenging conversations using effective and practical techniques. Challenging conversations can include issues relating to performance, managing challenging people and resolving conflict. This course is suitable for managers, or those in a leadership role, who oversee the management of people and are able to take the learning and information back to the workplace. Learning Outcomes: Articulate the importance of managing…

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3rd, 22nd October, 8th and 26th November 2019 (Must attend all dates) Description This level 3 qualification is designed to provide learners with the knowledge, skills and experience to appropriately assess the vocational achievements of staff in the workplace. It is suitable for learners who want to work towards a qualification in assessing, as it allows learners to evidence understanding of the theory of practices, as well as demonstrating competency as an assessor. It can be used to assess industry…

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Description This course will enable learners to have a clear understanding of what dignity is and how to support it in the workplace. The course will also cover how to be a good role model, and how to guide staff and service users in a dignified manner. Learning Outcomes By the end of this course, learners will be able to: Summarise what dignity is and how it is promoted within the organisation Use reflective practices, identify new ways of working…

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One day Course Description This course covers the following main topics: Wellbeing Loneliness Sleep Nutrition Falls Dehydration Delirium Continence Environment Exercise Learning Outcomes By the end of this session, the learners will be able to: Explain why it is important to maintain good physical and mental health. Describe how to identify a person’s heath needs including nutrition, hydration, risk of falls, sleep and pain List the signs of delirium and the signs of dementia, recognising delirium is a medical emergency…

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Dates: 8th, 29th October and 19th November 2019 (All dates must be attended) Course Description Would you like your supervision to be carried out in a coaching style? This course covers a range of coaching techniques: focuses on active listening skills; gives an understanding of how to use coaching in the workplace; and helps to create a strategy to implement coaching in the workplace – using building rapport, goal setting, encouraging smart goals and delivering constructive feedback. Please be aware…

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Leadership Skills For all Champion Subjects It is important that Champions get the opportunity to continue to network with other Champions be updated on policy and guidance changes, continue and create new links with health and social care professionals, and gain new techniques and strategies related to the Champion subject. Learning Outcomes: Evaluate the impact of coaching within their work environment Analyse training needs within the champion role Identify their own areas of leadership development Develop time management skills with your working…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Wednesday 9th October 2019 Prevention – Residential & Nursing This one-day course will look at how to prevent falls by conducting risk assessments, self-assessments and implementing person-centred strategies to reduce falls, liaise with family and professional services. You will learn how to use falls risk assessments to help identify and record an individual’s falls risk, including how these risks can be managed and reduced. You will also learn the common causes of falls and how these can be managed. What…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description This course enables learners to maintain their competency in their assessing qualification. Learning Outcomes By the end of this course, learners will be able to: Identify area of own development for own competence Evaluate the impact of the assessment process in the work environment Apply standardisation exercises to own working practice Requirements & Suitability This course is designed for staff who have completed qualifications in CAVA, A1 or D32/33 and all Staff who assess competencies in their organisations and…

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Duration: 1 Day Course Description During this course attendees will learn what dignity in care look like and learn how to support service users and others in a dignified manor. Learning Outcomes By the end of this course, learners will be able to: ■ Summarise what is dignity and how is it promoted within the organisation and care practices ■ Using reflective practices identify new ways of working and state how these will be implemented ■ Demonstrate knowledge of skills…

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£60 per person 7 day course (all dates must be attended) Dates: 14th, 15th, 16th, 17th, 22nd, 23rd, 24th October 2019 Course Description In these sessions, learners will: Explore the principles and values that underpin health and social care, and how own attitudes and experiences can influence their work Discuss different types of services and explore progression routes and roles within the sector Research different types of Dementia and complete case studies on supporting people living with the condition Discuss…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

3 day course (all dates must be attended) Dates: 15th October, 4th and 15th November 2019 Course Description This course is aimed at care providers within Hertfordshire willing to learn value based interview techniques and how to retain staff levels. This course suitable for Leadership/senior staff, HR staff, or anyone responsible for the recruitment of staff. In the sessions learners will- Explain the vision, values and behaviours of their organisation Explore own personal values and beliefs Describe Value Based Recruitment Understand…

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Wound - Getting it right the first time For all Wound Management / Pressure Ulcer Prevention Champions It is important that Champions get the opportunity to continue to network with other Champions be updated on policy and guidance changes, continue and create new links with health and social care professionals, and gain new techniques and strategies related to the Champion subject. Learning Outcomes: Changes to pressure ulcer prevention and management locally and nationally New Formulary and dressings update What’s new with wound…

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Description During this course, delegates will be supported to discuss current complaints management processes and compare them with recommended best practice. This course also provides delegates with techniques to effectively investigate, assess, and resolve complaints with a positive solution. Learning Outcomes By the end of this course, learners will be able to: Identify what is important to the complainant Analyse the stages of the complaint handling process Utilise investigatory techniques to reach evidence-based conclusions Assess all evidence to resolve complaints…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Nutrition Forum For all Nutrition Champions It is important that Champions get the opportunity to continue to network with other Champions be updated on policy and guidance changes, continue and create new links with health and social care professionals, and gain new techniques and strategies related to the Champion subject. Learning Outcomes: Update on new local and national policies around Nutrition New Dysphagia Guidance and Risk Feeding Update on Food First and Fortification Menu planning and energy-based food Nutrition at End of…

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One day Course Description The aim of this day is to provide care staff with an understanding of the legal implications and practical strategies for managing care with one carer. It is presumed that all delegates will have an understanding of recognised techniques for the safer handling of people including skills with regards to the use of small handling aids; transfer aids and hoists. Equipment and strategies will be demonstrated and practised that allow staff to work in a safer…

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Description This course is designed to go through the legal frameworks of care planning and the importance of accuracy and to develop skills to carry out risk assessments in-line with positive risk taking. This course will also cover how to create personalised care plans reflecting on the abilities and capacity of the individual. Learning Outcomes By the end of this course, learners will be able to: Design and create a personalised care plan Identify the importance of care planning Summarise…

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Starting Tuesday 22nd October 2019 Chair Based Exercise Qualification Level 2 This qualification is available for Care Home and Flexi-Care staff caring for elderly residents to enable them to carry out group and personal exercise within the service. Chair Based Exercises include a range of seated exercises that can be adapted to an individual’s abilities or goals. You will also understand the impact of ageing and the importance of a person-centred approach when planning exercise sessions. Chair Based Exercises have…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Wednesday 23rd October 2019 Falls Intervention - Home Care This one-day course will cover how to respond to a fall, including practical skills with primary and secondary surveys. You will also gain confidence and empowerment to make a decision whether to phone for help or use your internal procedures to assist the person from the floor. This course will look at the benefits of evidence-based techniques and how these benefit older people, including reducing falls. This is being delivered in…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

£60 per person 7 day course (all dates must be attended) Dates: 29th, 30th, 31st Oct, 4th, 5th, 6th, 7th November 2019 Course Description In these sessions, learners will: Explore the principles and values that underpin health and social care, and how own attitudes and experiences can influence their work Discuss different types of services and explore progression routes and roles within the sector Research different types of Dementia and complete case studies on supporting people living with the condition…

November 2019

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2 day course (all dates must be attended) Dates: 6th and 7th November 2019 Course Description Previously known as Developing a Positive and Proactive Dementia Workforce This course has been designed to those who work closely with people with dementia and who may find themselves in a situation where the service may be physically challenging. During the course you will learn practical skills and tools to help have a deeper understanding of dementia care and how to respond in a…

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Dementia CPD Forum For Dementia Champions It is important that Champions get the opportunity to continue to network with other Champions be updated on policy and guidance changes, continue and create new links with health and social care professionals, and gain new techniques and strategies related to the Champion subject. Learning Outcomes: Identify other factors that might influence an individual’s ability to communicate Describe a range of communication strategies that could be adopted at the later stages of dementia Explain ways to…

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Description This course is aimed at those who are needing to facilitate/chair meetings in the future or wish to develop their current facilitation skills. Learners will discuss the role of the facilitator, develop techniques on dealing with difficult behaviour, and be able to evaluate effectively. Learning Outcomes By the end of this course, learners will be able to: Explain the role of the facilitator/chair Identify the set-up and structure of facilitated sessions Analyse facilitation skills and techniques Develop effective…

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£60 per person 7 day course (all dates must be attended) Dates: 12th, 13th, 14th, 15th, 19th, 20th, 21st November 2019 Course Description In these sessions, learners will: Explore the principles and values that underpin health and social care, and how own attitudes and experiences can influence their work Discuss different types of services and explore progression routes and roles within the sector Research different types of Dementia and complete case studies on supporting people living with the condition Discuss…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description During this course, delegates will learn what Duty of Candour means and how to embed a transparent culture within their organisation, and will be able to identify reporting procedures. Through sharing their experiences and networking with others, delegates will be able to analyse the current trends and culture to support them within their organisation. Learning Outcomes By the end of this course, learners will be able to: Recognise where a transparent culture is required and why Describe the impact…

Please view the course to see the amount of spaces left.If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Half day Course Description The objective of the qualification is to support those involved in the management of fire safety within the workplace. This includes managers, supervisors, team leaders, fire wardens (marshals) and staff working in any area where there is a potential risk of fire. Learning Outcomes Learners gaining this qualification will know that fire safety is the responsibility of everyone in the workplace and will recognise the causes of fire and common hazards. They will know the steps…

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Description Delegates will identify different supervision types and discuss their current supervision structure. Delegates will also evaluate their current paperwork for completing supervisions and appraisals, understand the induction process and learn how to maximise support for new staff members. This course will also teach delegates how to check competencies and identify skill gaps in knowledge and confidence. Learning Outcomes By the end of this course, learners will understand: How to support their staff members in line with organisational procedures The…

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One day Course Description Identification of clients with Learning Disabilities at nutritional risk Medication that impacts on nutritional status Principles of a healthy balanced diet Menu planning Overcoming barriers to healthy eating in clients with Learning Disabilities Cooking Clubs Nutrition themed activities Learning Outcomes At the end of the course you will be able to: Critique and improve the current menu provision for clients with Learning Disabilities Identify medication that impacts on nutritional status Describe the Eatwell Guide Assess whether…

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Fully Funded 3 day course (all dates must be attended) Dates: 18th, 19th, 20th November Course description: Come and learn how to apply First Aid at Work by attending this Level 3 Qualification at HCPA. Learning Outcomes By the end of this course, learners will be able to: understand the role and responsibilities of an Emergency First Aider assess an incident manage an unresponsive casualty who is breathing normally manage an unresponsive casualty who is not breathing normally recognise and…