What a lovely way to spend a weekend - loved it all. Friendly staff and lovely room. Will be back!

Siobhan,
United Kingdom

The staff were unbelievable. We really needed a break and finding such a stunning spa hotel that allows little people AND dogs was a terrific find. We had such a relaxing time and felt cared for by every member of staff. The spa is fabulous!

Ann,
United Kingdom

Efficient staff, great spa with outdoor hot tub and lovely massage. Tasty food in restaurant and at breakfast. Comfy bed and homemade biscuits in room.

Katrin,
United Kingdom

Bedroom lovely staff great very warm and welcoming food very good absolutely great location best stay by far in any hotel

Fiona,
United Kingdom

I like the atmosphere. The staff are very helpful and professional. Nothing is too much trouble. The food is divine and the spa is fantastic. I have stayed twice and can't wait to come back.

Karen,
United Kingdom

The staff were charming and helpful

Sue,
United Kingdom

genuinely nice staff - have a nice day not about the tip (but service charge added to food beverages taken)
lovely spa with outdoor wooden hot tub
food very good and breakfast staff (waitress Joanne very welcoming - super porridge)
chef very accomplished and banana souffle fantastic

Robert,
United Kingdom

Personal service, outdoor hot tub and spa facilities, the bedroom - all WONDERFUL. The breakfast was delicious. I highly recommend this hotel.

Tim,
United Kingdom

The hotel staff were very welcoming and the spa facilities were perfect to unwind. We would definitely recommend and I know we'll be back again for some pampering.

Joanna,
United Kingdom

Very interesting atmosphere. Great breakfast.

Chris,
United Kingdom

This sophisticated Elizabethan manor and spa boasts traditional countryside elegance and modern luxury. Set amongst the beautiful Cotswold hills, it is just a 5-minute drive from the centre of Cheltenham. The property is part of the Eden Hotel Collection which has been awarded AA Small Hotel Group of the Year 2014 - 2015.

All rooms are furnished with a unique mix of traditional country manor and stylish boutique decor. With original wooden furniture, comfortable beds and vibrant soft furnishings, rooms also include cosy bathrobes, complimentary mineral water, and luxury toiletries.

Guests can enjoy fine dining in chic, elegant surroundings at the award-winning restaurant, or relax with a meal in the informal and stylish The Front Row Brasserie. While dining, guests can appreciate beautiful views over the Cotswold Hills.

The luxurious Elan Spa provides guests with a hydrotherapy pool and outdoor hot tub. Guests can also enjoy a treatment in the Elan Spa or a game of croquet in the landscape gardens.

Only a customer who has booked through Booking.com and stayed at the property in question can write a review. This lets us know that our reviews come from real guests, like you. Who better to tell others about the free breakfast, friendly staff, or quiet room than someone who’s stayed at the property before?

We want you to share your story, both the good and the bad. All we ask is that you follow a few simple guidelines.

Tips for writing a great review

Give us details. People love to hear about the details. Was the air-conditioning working? Was there a chocolate on your pillow? We like long reviews and suggest you write at least 50 words.

Be candid. Give us your honest opinion. We’ll never remove a review just because it’s negative. That's our promise to you.

Be relevant. The best reviews provide constructive information that helps other travellers to make better choices. Stay on topic and avoid content that others might find offensive.

We will sometimes remove reviews if they include the following:

Objectionable material. This includes insulting or discriminatory remarks, swearing or offensive language.

Private information. To protect your privacy (and that of others) we do not display reviews that include email addresses or phone numbers.

Sensitive information. We do not display reviews that contain information with possible legal implications. This includes references to suspected illegal conduct or allusions to lost or stolen items. In such sensitive cases, you should contact Customer Service, who will be happy to help.

Irrelevant topics. This includes promotional content and politically sensitive subjects.

In some rare cases, neither the written review nor the review score can be displayed. This only happens when:

Key information is missing. A few review questions are mandatory. If these aren’t answered, we aren't able to calculate a fair review score, so we can't display the review.

You didn’t stay at the property. When necessary, we’ll confirm this information with both you and the accommodation owner.

You made a mistake. Everyone makes mistakes. We won’t post yours. If you reviewed a different property from the one you booked, let us know. We can fix it so that your review goes with the right property.

The review is a fake. If there is any indication that a review is not authentic or is in any way fraudulent it will be flagged during the moderation process.

Siobhan

Ann

United Kingdom

10

Exceptional

24 February 2015

The staff were unbelievable. We really needed a break and finding such a stunning spa hotel that allows little people AND dogs was a terrific find. We had such a relaxing time and felt cared for by every member of staff. The spa is fabulous!

Anonymous

United Kingdom

10

Exceptional

22 February 2015

The staff were all very welcoming and nothing was too much. The spa facilities were very relaxing. We were given a complimentary upgrade on our room, which was a great surprise. We will definatly be returning.

Robert

genuinely nice staff - have a nice day not about the tip (but service charge added to food beverages taken)
lovely spa with outdoor wooden hot tub
food very good and breakfast staff (waitress Joanne very welcoming - super porridge)
chef very accomplished and banana souffle fantastic

Only minor observations - and nothing to prevent us returning in future
Tasting menu and flight of wines (3 x 125ml and 1 x 75ml dessert wine) at full price of £100 head would have been at top end of anticipation - we enjoyed 2 for 1 on the food and absolutely no complaints
Minor downside of old house layout is that internal spa access via corner of dining room

Robert

Rachel

United Kingdom

8.3

Very good

31 January 2015

We've just returned after a night at The Greenway and we're very impressed. Having two french bulldogs it's important to us to have nice places to stay with our little family and i can highly recommend this place as dog friendly.
Firstly the staff were great, very accommodating for us. The check in was super quick, they told us our room number and took us to it, none of this typing on a computer, give us your full address and car reg etc.
The room was fab, really big (plenty of places to put the dogs bed) and beautifully furnished. The tea and coffee facilities were top notch with a lovely bag of biscuits wrapped with a ribbon. It's little things like this that makes a difference.
We opted to eat in the bar area as we wanted the dogs with us. At no point were we told they couldn't go somewhere, we just assumed not to go in the restaurant.
The food was good although a little on the pricey side for what you got but we really enjoyed it. Breakfast the next morning was not so good (explained in the next section).
We went for a lovely walk with our dogs the next morning before leaving and had the chance to admire the beautiful grounds. For me it was a 4 out of 5 (see what didn't you like section) but for anyone wanting to treat themselves and their doggies to a lovely break i highly recommend. For those of you not keen on dogs, although i think this was one of the best dog friendly hotels, don't let it put you off. It's not overun with dogs and is incredibly clean and tidy!

There were onlya couple of things not to like, the breakfast being one of them. My eggs benedict was cold ao had to be sent back and we had to ask for toast (which everyone else seemed to get but us). For non residents they charge £20 for brekkie. My eggs were good but not great , my husbands full breakfast looked quite dry (too posh for beans) but it's all down to what you like.
The only other down side was that the shower wasn't hot, just tepid. The sink and bath taps both produced scolding hot water so in the end resorted to using the hand held shower attachment (for me this was a big disappointment as our shower at home isn't working ans i was really looking forward to one)

Peter

United Kingdom

8.3

Very good

27 January 2015

Characterful building set in lovely surroundings. Very helpful staff. Wonderful suite with large bedroom, nice separate lounge and well equipped bathroom.

Loose tap in washbasin. Shower door leaked water badly. Bathroom door had peeling paintwork. Door to suite was a dirty white cheap looking basic Fire door that you see in a cheap hotel or guest house, not a country house hotel. For £380 a night these basics should be fixed and right.

Stuart

Greta

United Kingdom

8.8

Fabulous

9 January 2015

Fantastic facilities and lovely room. Spa was great and so were the massages! We were celebrating a couple of special occasions and the staff went to an extra effort to acknowledge this. Some staff fantastic in their customer service. Food also very good - and not small portions like some reviews suggest. Would highly recommend this hotel and spa if you want to get away to recharge the batteries and escape for a weekend. Really memorable.

Some of the restaurant/brasserie staff were not well-trained at all. Need some confidence and training in their food and wine knowledge!