Consumer Watchdog is a (fiercely) independent consumer rights and advocacy organisation campaigning on behalf of the consumers of Botswana, helping them to know their rights and to stand up against abuse. Contact us at watchdog@bes.bw, call us on +267 3904582 or find us on Facebook by searching for Consumer Watchdog Botswana. Everything we do for the consumers of Botswana has always been and always will be entirely free.

Thursday, 4 February 2010

New Era Travel - an update

Uniglobe, the owner of the franchise that New Era Travel operate are now involved and are VERY cross with them. The CEO of Uniglobe emailed New Era Travel saying:

"Should I not have a positive response to my request for you to resolve this matter by Friday 5 February 2010 , your franchise license will be Summarily Terminate due to a material breach of contract."

Here's a valuable lesson. Franchises are extremely protective of their reputation. If you have a problem with a franchise operator getting in touch with the franchise owner almost always has positive results!

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Who we are

We support consumers in Botswana, educating them on their rights, helping them to fix problems and exposing scams. Email us at watchdog@bes.bw, or call on +267 3904582 or fax on +267 3911763. It's all free, you've nothing to lose!