News

Say NO to Polystyrene

We have decided to remove all polystyrene products from our service provision.

Fundraising

Lucy Sweeney - French Riviera Marathon

For some mad reason i've decided to run the French Riviera Marathon on the 4th November. That's right, i'll be dragging my little legs all the way from Nice to Cannes for fun and more importantly, bragging rights.

I've decided to fundraise for Whitechapel Mission as homelessness hits a record high in London and the UK and with winter fast approaching they need our help more than ever. So please donate to this important cause and as a thank you I promise i'll stop going on about running.

I volunteered one morning a few weeks ago on the Breakfast shift. I was on tea/coffee making duties, and the kind, humorous, mostly polite "clients" I served that morning totally opened my eyes to what I envisage as a homeless person and left me feeling very humble.

So if you feel you would be able to give a little to help this great organization then I would be very grateful as I know they undoubtedly will be too.

Privacy Policy

The staff and trustees of the Whitechapel Mission have always been committed to protecting your privacy. Sadly, not all charities and companies have behaved with the same professional attitude and this has led to new data protection legislation being introduced from May 2018.

We have only ever used your personal information to process donations, gift-aid and bookings. Please read on for details about our privacy policy.

Controllers of personal information

Any personal information provided or to be gathered at whitechapel.org.uk is controlled by The Whitechapel Mission, 212, Whitechapel Road, London, E1 1BJ.

Third Party Servers and "The Cloud"

We do not use any third party servers or "the cloud" to store any information. Our website is hosted on our own servers within the Whitechapel Mission. All information you type into our website is over secure and private connections.

What information do we collect? How do we use it?

When you make a donation, we need to know your name, address and email address. This allows us to process your donation and collect any gift-aid if appropriate and to respond with an acknowledgment and a receipt. Checking the box marked Remember Me, does not store your credit card details.

We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your donation.

When you book a volunteering challenge, we need to know your name, address, email address, answers to any questions required to ensure you have the best day possible, and a telephone number (preferably mobile) so that we can contact you if there are any last-minute changes to your challenge. We will also email you answers to any Online booking questions submitted and responses to booking date requests.

How does the Whitechapel Mission protect your information?

When you make a donation we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information you have given us, to prevent unauthorized access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. Credit card numbers and security codes are deleted from our website immediately upon processing of your donation.

The Whitechapel Mission's use of cookies

We use a "persistent" cookie on our website, only for those visitors who wish to be remembered for their next visit. We use a cookie to recognize a computer when a user visits the website / improve the websites usability / prevent fraud and improve the security of the website.

We do not use cookies for casual visitors to our website, and cookies will only ever be used, after we ask your permission.

The Whitechapel Mission does not store any tracking cookies or use cookies for targeted advertising. By completing different forms across the site, we do ask if you would like us to store a cookie on your computer to ensure forms are filled in easier at later dates.

Will the Whitechapel Mission disclose the information it collects to outside parties?

The Whitechapel Mission does not sell, trade or rent your personal information to others under any circumstances.

In summary

We are committed to protecting your privacy. We use the information we collect on the site to make processing your donation and volunteering booking at the Whitechapel Mission possible. We do not sell, trade or rent your personal information to others.
You have the right to request a copy of any personal details we are storing
You have the right to request all of your personal information deleted.

Your consent

By checking the box marked Remember Me, you consent to the collection and use of this information by the Whitechapel Mission. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Tell us what you think

Since 1876, The Whitechapel Mission has been called to serve the men and women caught in the cycles of poverty, hopelessnessand dependencies of many kinds, and to see their lives transformed to hope, joy and lasting productivity.