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Universal Credit is rolling out across the country. It is helping people prepare for work, move into work and increasing their earnings in work.

Universal Credit ensures that claimants are better off in work than they are on benefits. It is available to people who are on a low income or out of work. It is replacing 6 former benefits with a single monthly payment.

Universal Credit rollout

Following a period of intensive pathfinder activity, culminating in 10 live areas by 2013, the rollout of Universal Credit commenced in the North West of England in 2014. This began with claims from single people before extending to couples and families with children later that year.

National expansion of Universal Credit commenced with the first of four tranches in February 2015. The fourth and final tranche will complete by April 2016. By that time Universal Credit will be live in all 714 Jobcentres in England, Scotland and Wales.

Between now and the Spring of 2016, Universal Credit will be tested extensively before legacy benefits are migrated over to the new system from 2016.

Universal Credit partner toolkit

The Universal Credit toolkit contains important public information about Universal Credit and the changes it brings. It is designed to help partner organisations who want to explain Universal Credit to claimants.

Representative groups

A range of engagement groups helps to inform the development of Universal Credit.

Universal Support – delivered locally

Rebranding the ‘Local Support Services Framework’ as ‘Universal Support – delivered locally’ brings the service into the Universal Credit family and reflects that the support itself will be available and delivered locally.