When you make an appointment, this time is allocated to you. Unlike other professional services, cancellations made within 48 hours of an agreed appointment are rarely able to be filled. Any cancelled appointments reduce our ability to keep our fees at their current rate. Therefore any no shows will be invoiced at full fee and any cancellations or reschedules with less than 24 hours’ notice will incur a cancellation fee of $50. Fee payable before the start of the next appointment.

Fees are to be paid in full before each session commences.

EFTPOS available.

Medicare and other Private Health Fund rebates do not apply.

If you are late for your scheduled appointment, the session will not be extended beyond the finish time (e.g. if you are 10 minutes late, your session will be 10 minutes shorter). Should your counsellor be late, you will receive your full session time.