Flying with checked baggage can be difficult. Until now, that is.
The Journey from ROAM Luggage is your answer. This ultra-lightweight case is incredibly strong because it’s made from 100% virgin U.S. polycarbonate that stands up to the roughest handling.

It includes thoughtful features like a fully integrated TSA-approved lock and a water-resistant zipper, so you can rest assured that your belongings will reach their destination just as you packed them.

Best of all, you can customize your Journey with over 1 million color combinations for the front and back shells, zipper components, carry handle, hubcaps and more, so you’ll have no trouble finding your case amid a sea of identical black bags on the carousel. You can even add a monogram for the ultimate personalized touch.

We hand-assemble our cases right here in the U.S. to your specifications, and we give you a 60-day trial with free returns if it’s not the best suitcase you’ve ever owned. So, go ahead, plan your next trip knowing that the Journey from ROAM will be your favorite travel companion.

SpecsIcon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

• Size: 25.5”h x 18”w x 10”d”
• Ultra-light weight of 7.9 lbs.
• 100% virgin Polycarbonate shell made in USA
• Aircraft-grade aluminum telescoping handle with 4 height settings and ergonomic handle grip
• Water repellent zipper. We use the industry's finest quality water repellent zipper. Please note that due to its waterproofing, it may feel slightly stiffer than other zippers, but it is built to last!
• Fully integrated TSA-approved lock
• Best-in-class ball bearing wheels
• Water-resistant, washable lining fabric
• Interior compression system on both sides with 1 laundry pocket and 2 accessory pockets
• Comfort-molded top and side carry handles
• Interior Volume: 68.8 Liters
• Leather patch on back of case can be embossed with a 3 letter monogram

Front Shell

Back Shell

Zipper

Zipper Binding

Zipper Pull

Stitching

Wheel Hubcaps

Carry Handle

Handle Rod

Monogram Patch

Monogram:

Font Style:

ABCABC

$450 Free shippingand returns

Flying with checked baggage can be difficult. Until now, that is.
The Journey from ROAM Luggage is your answer. This ultra-lightweight case is incredibly strong because it’s made from 100% virgin U.S. polycarbonate that stands up to the roughest handling.

It includes thoughtful features like a fully integrated TSA-approved lock and a water-resistant zipper, so you can rest assured that your belongings will reach their destination just as you packed them.

Best of all, you can customize your Journey with over 1 million color combinations for the front and back shells, zipper components, carry handle, hubcaps and more, so you’ll have no trouble finding your case amid a sea of identical black bags on the carousel. You can even add a monogram for the ultimate personalized touch.

We hand-assemble our cases right here in the U.S. to your specifications, and we give you a 60-day trial with free returns if it’s not the best suitcase you’ve ever owned. So, go ahead, plan your next trip knowing that the Journey from ROAM will be your favorite travel companion.

SpecsIcon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

• Size: 25.5”h x 18”w x 10”d”
• Ultra-light weight of 7.9 lbs.
• 100% virgin Polycarbonate shell made in USA
• Aircraft-grade aluminum telescoping handle with 4 height settings and ergonomic handle grip
• Water repellent zipper. We use the industry's finest quality water repellent zipper. Please note that due to its waterproofing, it may feel slightly stiffer than other zippers, but it is built to last!
• Fully integrated TSA-approved lock
• Best-in-class ball bearing wheels
• Water-resistant, washable lining fabric
• Interior compression system on both sides with 1 laundry pocket and 2 accessory pockets
• Comfort-molded top and side carry handles
• Interior Volume: 68.8 Liters
• Leather patch on back of case can be embossed with a 3 letter monogram

LIGHT WEIGHT BUT NOT A LIGHTWEIGHT.
Uncommonly strong for a case so sleek. Our cases offer superior durability, but are several pounds lighter than most other cases.

WE SHOW OUR TRUE COLORS.
Our case shells are made in the US from 100% virgin polycarbonate that’s completely saturated with pigment, so our colors never scratch off.

SMOOTH ON ANY SURFACE.
Top-grade Hinomoto wheels use ball bearings to deliver an ultra-quiet, ultra-smooth ride with an effortless, continuous spin, even on cobblestones and carpet.

FEELS GOOD, NO MATTER HOW YOU HOLD IT. Our telescoping handle is engineered to a precise fit to minimize side-to-side wiggle, and our superior carry handles are ergonomically designed for an easy, comfortable grip.

Designed & Built in the USA

The only premium suitcase customized by you and made in the USA.

Unlimited 5-Year Warranty

Endless miles ahead, and no problems in sight. Our warranty's got you covered.

Free Shipping & Returns

From us to you in as early as one day. (That's what the airlines call a quick-turn.)

FAQs

How do I customize my suitcase?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

Roam allows you to design your own personalized suitcase from scratch directly on our website here. First select a case size. There, you’ll be able to choose from over 10 different colors and customize everything from the shell color to the zipper pulls to the wheel hub caps. Once you’ve completed that process, we’ll build your piece by hand and ship it out within hours, depending on shipping option selected at checkout.

How do I set or change the number on my TSA lock?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

Keep your belongings secure by setting your ROAM lock code to something you’ll remember:
To do this, start by setting the dial to its original factory setting: 0-0-0.
Then use a paper clip or other small implement to press down on the reset button until you hear a click.
Set your new combination by turning the dials to three numbers of your choosing.
To store your new combination, slide the button in the direction of the arrow (toward the dials) until you hear another click.
Your new combination is now permanently stored.
If you wish to reset the combination again, begin with the dials positioned at the existing combination, then proceed with steps 2 through 6 above.
Note that the zipper pulls can only be inserted into the lock if the dials are NOT set to the correct combination.

Which products are carry-on size?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

We currently offer two styles that are carry-on sized: The Jaunt and The Jaunt XL. Our smallest bag, The Jaunt, is 22” H x 14” W x 9” D and weighs only 5.8 lbs., meeting the carry-on size requirements for all major airlines. The Jaunt XL provides two extra inches of width and still weighs only 6.2 lbs., which qualifies it as an accepted carry-on on almost all domestic flights.

How do I know which size is right for me?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

Roam offers a range of sizes for a reason: we want to cover all your potential travels needs, whatever they may be. Whether you are looking for a new carry-on bag or a more spacious option for making yourself at home in any time zone, we have the bag for you. Generally, our smallest carry-on sized bag, The Jaunt, is best for a 2 to 4 day trip, whereas our largest bag, The Globetrotter, can accommodate travel for up to two to three weeks. Given our range of offerings, many customers find that purchasing a set of different sized bags is the best option to suit their various travel needs. For more help choosing the right style, you can take a look at the “See the Collection” page on our website for a side-by-side comparison of each of our products.

Does a wide-body carry-on fit on all flights?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

What is your warranty?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

In the unlikely event that something goes wrong with your luggage, don’t worry— all ROAM suitcases are backed by our comprehensive 5-year warranty. Just return your luggage to our factory and we’ll take care of the rest, either repairing or replacing your suitcase and getting it back to you ASAP. Our 5-year comprehensive warranty covers any non-cosmetic damage that your case might incur, even if it’s from aggressive baggage handlers or a passing truck.

We know that exploring can get a little messy. Most scuffmarks and dirt can be easily wiped off, but of course, over time, your case might acquire some scratches and marks that are the signs of a life well-traveled.

How do I clean and store my suitcase?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

ROAM suitcases are designed to make your traveling life easier – even the mucky parts. Most scuffmarks and dirt can be easily wiped off with a non-abrasive spray cleaner or a melamine foam sponge (such as Mr. Clean Magic Eraser™). And if something spills inside your suitcase, our water-resistant nylon lining can simply be wiped clean with a mild detergent and water. To store your cases, you may nest the standard carry-on, medium size check and large size check cases for space-saving storage.

How can I get my suitcase monogrammed?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

You can easily add a monogram in a variety of colors for any of our bags. Please select or customize your case, scroll to monogram section on the product page, enter initials and select color. Note, initials will always be capitalized.

Where can I purchase your products?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

You can buy our products online at www.roamluggage.com.

How strong is your suitcase?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

Every component on a ROAM suitcase is hand-selected to be both incredibly durable and lightweight. Our case shells are the only ones extruded and molded in the US from 100% virgin polycarbonate, resulting in a shell that’s both exceptionally lightweight and extremely strong. And unlike most other companies, which apply a thin film to achieve their case color, our polycarbonate is completely saturated with pigment. So our signature colors will never scratch off – no matter how many trips you take together. On top of that, a protective coating gives our zippers a tight seal that keeps your belongings dry, even in the worst conditions— something that most luggage brands overlook, due to the cost.

What is your suitcase made of?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

At ROAM, we believe the best luggage starts with the best components. Our 100% virgin polycarbonate shells are made exclusively for us in US factories, and every other element of a ROAM suitcase is thoughtfully sourced from the most prestigious makers in the world: ball-bearing wheels from Japan, industrial thread from Germany, aircraft-grade aluminum handles from China. Our carry handles are ergonomically designed for an easy, comfortable grip that feels good in your hands. All of these parts are assembled by hand in our workshop in California, under the watchful eye of one of our founders. The result? A suitcase that will endure all of the trials (and miles) that you can throw at it.

How much do your suitcases weigh?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

The first time you pick up your ROAM suitcase, you’ll notice something missing—those extra pounds. That’s because every single component was carefully selected to maximize strength and minimize weight. The exact weights of all of our products are as follows:
The Jaunt carry-on: 5.8 lbs.
The Jaunt XL wide carry-on: 6.2 lbs.
The Journey medium check: 7.9 lbs.
The Globetrotter large check: 9 lbs.

A protective coating gives our zippers a tight seal that keeps your belongings dry, even in the worst conditions— something that most luggage brands overlook, due to the cost. But this detail can make the difference between a good vacation and a bad one.

How can I compare your products?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

You can find a side-by-side comparison of each of our products on the “See the Collection” page on our website.

What is the status of my order?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

You can easily check the status of your recent purchase by clicking the “Account” icon and entering your order number, found in the email notification you received when your order was shipped.

How much does shipping cost and what methods do you offer?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

We offer free FedEx Ground shipping on all orders shipping within the continental USA that will arrive within 6-10 business days. In a hurry? We offer expedited 3-5 business day shipping for an additional $50, or opt for guaranteed overnight shipping to receive next business day (Mon-Fri) when ordered by 3PM EST for $100. For a more detailed breakdown of our various shipping methods and cost, please take a look at our Shipping & Returns Policy.

How long does it take for my product to ship?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

Every ROAM suitcase is hand-built in our own facility in California— it’s how we’re able to keep such a close eye on every component and ensure the final product is truly the best. After you place your order, our team builds your custom luggage from scratch, which takes 1-3 business days. Once your order is ready to ship, you can expect it to arrive at your door in 1-7 business days with our free UPS Ground shipping option. Should you choose one of our expedited shipping options, your order will be processed within one business day.

How do I change or cancel my order?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

We try to fulfill orders as quickly as possible; that said, please give us a call at (866)-370-1436 (Monday - Friday, 9am - 5pm EST) or send an email to bellhop@roamluggage.com, and we’ll find a good solution. And remember – we offer a 60-day trial period for all orders, so if you don’t agree that ROAM is the best suitcase in the world even after you’ve tried it, you can return your case for free with no questions asked.

Do you ship internationally?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

We currently only ship within the US, but will expand to other countries in the near future.

Do you ship to PO boxes?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

Unfortunately, we’re unable to ship to P.O. boxes at this time.

How does the trial period work?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

We’re sure you’ll love your ROAM luggage just as much as we do, and we want you to be 100% satisfied with your purchase. That’s why we offer a 60-day trial period for all orders— including customized cases. If you don’t agree that ROAM is the best suitcase in the world, you can return your case for free with no questions asked— even if you’ve taken it on a trip or two in the meantime.

What is the return policy?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

Under our 60-day trial period, you can return your case for free with no questions asked – even if you’ve taken it on a trip or two in the meantime. Any fees associated with expedited shipping services are non-refundable, but otherwise, refunds for returns that meet our policy terms will be directly applied to your original form of payment.

Can I return a customized piece of luggage?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

Absolutely – the same rules apply as other items

How do I return or exchange my product?Icon / PlusCreated with Sketch.Icon / MinusCreated with Sketch.

Ready to begin your return? Visit our Returns Center page (located in footer) to submit your request and receive pre-paid return label. Refunds for returns that meet our policy terms will be applied to your original form of payment.
For further assistance, email us at bellhop@roamluggage.com.