Claims Careers

Claims Careers

From the professionals located at our customer service centers, on hand to answer customers’ questions and problem-solve around the clock, to the adjusters and investigators at the scene, the Allstate claims department employs more than 15,000 claims professionals across the nation.

Why choose to work in Claims at Allstate?

Our overall purpose is helping people restore their lives when the unexpected happens. We are a very customer-focused and service-oriented culture.

We make it a priority to invest and embody a strong culture of people first, customer centricity, collaboration, and innovation.

We also invest in our people through career development opportunities and the ability to take on additional roles and assignments.

We offer a great training program and encourage each employee to lead and contribute.

What’s essential to know about working here?

Here, you’ll find a career where you can make a difference for the family who has lost their home to a fire, the teen facing their first fender bender, the victim of a burglary, and countless more.

When the unexpected happens in life, the Allstate claims team is there to keep customers in Good Hands®, providing them with fast, fair, and easy service.

Join the team, and you’ll be building relationships with customers and agents, solving problems, and making independent decisions. You’ll have the satisfaction of making a real difference in people’s lives.

What types of roles are included in this career area?

We hire for a variety of roles, including:

Inside Auto, Casualty, Commercial, Liability, and Property Adjusters

Field Auto, Commercial, and Property Adjusters

National Catastrophe Team (CAT)

Medpay and Personal Injury Protection Adjusters

Special Investigative Unit (SIU)

Damage and Quality Evaluators/Re-inspectors

Claims Support Positions

Customer Service Specialists

Project Managers

Claims Service Leaders/Team Leads/Analysts

Instructors

We are looking for bright minds, good hearts, and helping hands. We need people who:

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.