ProDemand FAQ

What cars are currently offered in the software?Most Asian and American, with a wide variety of European.

Does the ProDemand software cover brand new vehicles?Typically you will start to see new vehicles enter the database 6 to 12 months after introduction.

What if ProDemand doesn’t have the vehicle I’m working on?Call Mitchell 1 at ProDemand Application Support at 1-888-724-6742 and press option 3. If they don’t have it in their system yet, they still might be able to help.

Will I need to learn all of the nuances of the various car manufacturers’ schematics?No! This is one of the greatest things about ProDemand. All of the schematics are redrawn using a common format. Going from a Chevy to a VW will not seem any different. And since the schematics are redrawn, all of the wires are selectable. This means that you can click on the wires that are needed for the particular functions you are working on and all of the others will disappear.

Why can’t I just look these things up in Google?You can, but it will require searching through numerous sites that are not necessarily trusted sources. You can trust ProDemand and it is much faster than using Google.

Can I use ProDemand on my smartphone?You can, but the small size of the screen might make it a bit clumsy. We recommend an iPad or similar tablet-sized device for in-vehicle use.

Does this software list out the radio and remote starter wiring like DirecTechs?Yes and no. Yes, it has all of those wires and more. No, it isn’t all in the same spot. If you search effectively, it will take little time to find the wires you need for either type of installation.

I have a multi-store operation. Can each store access the software at this price?No. The license is for one concurrent use in a single physical location. If your company has multiple locations, you will need a license for each location. If you need more than one concurrent use in a single location, please contact mitch@1sixty8.com to discuss your specific needs.

Is it cheaper if I pay for one year up front?Yes. If you pay for 12 months, 1sixty8 media will give you the 13th month for free.

Is ProDemand only for my technicians?Absolutely not! We’ve found that ProDemand is a tremendously effective tool to use on the sales floor. Showing clients that you have access to this level of data inspires trust and confidence and moves the sales process one step closer to a close.

I’ve used a competing product and it was difficult to find what I wanted. Can I expect the same with ProDemand?Definitely not! ProDemand is very intuitive and easy to use. You will be locating everything you need in no time at all! To help you master the software, we hold regular training and on-boarding webinars run by an inside person at Mitchell 1 and tailored to the mobile enhancement industry. These are free and you and any members of your team may participate in as many as you wish.

I’ve been in business for 10 years and I haven’t needed this software. How can I justify the added expense?Just like many tools, once you use it, you will wonder how you got by without it. We look at ProDemand as an income producer and not an expense. There are three primary ways that ProDemand will pay for itself each month:

Save one to two hours of billable labor each month and it is paid for.

Avoid breaking a dash or door panel once every three to six months and it is paid for.

Use it as a sales tool to help close sales and it can pay for itself for the entire year with just one sale.

Is this offer available to anyone?No. This is an exclusive offer available to mobile enhancement retailers (i.e., car audio shops, tint shops, etc.). If any significant portion of your revenue comes from under the hood or auto body work, you may not take advantage of this offer.

Can I share my login with a friend or another shop?No. Mitchell 1 has stringent systems in place to track logins from multiple physical locations. If it is found that you are sharing a login with multiple locations, Mitchell 1 will, at its discretion, revoke your license.

Who is 1sixty8 media and why are they selling software licenses?Great question. 1sixty8 media started out and continues to be the leading provider of content marketing, website development and graphic design service for the mobile enhancement industry. Our team is made up of household names in the mobile enhancement industry. As we evolve, we look for ways to enhance our services and offer more value to our clients and the industry. We reached out to Mitchell 1 because we believe that the ProDemand software is a tremendous asset and tool for any size mobile enhancement facility. The folks at Mitchell 1 saw 1sixty8 media as a great partner to help solidify their dominance in this market. We established this partnership as the first offering in our new Business Services division. It is just a natural fit for both companies.

Why wouldn’t I just subscribe directly with Mitchell1?There are 4 main reasons:

1sixty8 media has negotiated a deal specifically for mobile enhancement facilities that saves $840 per year off the MSRP of ProDemand.

You and your team will have access to customized training specifically for mobile enhancement retailers.

You will be part of a Facebook group made up of other mobile enhancement retailers who use the software. Here you can share ideas and successes and learn how smart retailers are using the software in their facilities.

Our regular email newsletter will give you great tips and tactics to use Mitchell 1 ProDemand effectively in your mobile enhancement facility.

I’ve subscribed. Now what?Awesome and welcome aboard! 1sixty8 media, along with our inside people at Mitchell 1, holds regular training and on-boarding webinars and you are encouraged to take part in one or many of them. These webinars are live and tailored to the mobile enhancement industry. You will have plenty of opportunity to ask questions and learn the ins and outs of the software. You will also be added to our private Facebook group and email list just for ProDemand subscribers who sign up through 1sixty8 media. We will be providing insights and success stories to help you get the most out of your subscription.

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