Rapid7 Blog

February Webinar Recap: Monitoring Business Critical Events

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Our first February webinar was broadcasted & recorded on February 11th 2016, in conjunction with VictorOps. During this broadcast Jason Hand (VictorOps), Matt Kiernan (Logentries), and Justin Buchanan (Logentries) discussed effectively monitoring for business critical events and metrics.

Monitoring Business Critical Events

The Logentries team surveyed our customer base and asked them, among other things, what they plan to monitor in 2016. Here is a snapshot of the results:

As you can see a vast majority of our customers are planning to monitor performance metrics. We also monitor performance metrics and find them to be imperative for ensuring smooth operations.

However, we have found extremely valuable insight by increasing our focus on that tiny Business Analytics piece of the pie. In the webinar, we review the different ways we monitor key events to support various departments. Be sure to view the full webinar to learn about all the departments and events we covered.

Monitoring for the Product Team

We frequently run the query below to get an understanding of our most popular features:

groupby(clicked) sort(desc)

We can then pick a particular feature and look at its usage over time. Here is the query we run to visualize our LogGraph feature. In this example, there was a drastic drop in usage which resulted in an investigation to ensure all supporting systems for the feature we stable and working as expected.