With proper care, your fine quality Sterling Silver will last a lifetime. To minimize scratches and other damage, store your silver jewelry either in a cloth pouch or in a separate compartment in your jewelry box. Avoid exposing your silver to household chemicals when cleaning with bleach or ammonia, or when swimming in chlorinated water, as these chemicals can damage silver.

T & C

Return Policy

*KEEP YOUR RECEIPT for warranty.

7-DAY OBSERVATION PERIOD

Thank you for shopping at Kelvin Gems. You may enjoy 7 days of observation period on all our products from the date of purchase. You may exchange the purchased product if you find any product defect, but please ensure the product is in original condition and complete with original packaging. Workshops, classes, or courses are excluded from exchange.

LIFETIME WARRANTY | FREE WITH PURCHASE

90-Days International Product Warranty on all our product

•All product sold by Kelvin Gems is entitled to 90 days warranty (worldwide or local) from the date of purchase.

•We will repair your jewellery free of charge within 90 days from the original purchase date if damage was caused by shipping or due to normal wear and tear.

•We will pay all shipping cost if damage was found during this period of time.

•Upon expiry of the 90-day warranty period, we offer you the most reliable and reasonably-priced-repair service. Our Customer Service Department will provide you with an estimated cost of repairing your jewellery.