Help please! Huawei Ascend won't let me add widgets!!!Support

It worked fine up until now. Every time i try to add a clock widget or even just one of the huawei widgets it says Sorry! The application Canvas (Process android process.launcher) has stoped working unexpectedly please try again. Yet no matter how many times i try it or restart the phone it won't work. i even downloaded a virus scanner and it says its very clean... so i'm completely clueless here...

It worked fine up until now. Every time i try to add a clock widget or even just one of the huawei widgets it says Sorry! The application Canvas (Process android process.launcher) has stoped working unexpectedly please try again. Yet no matter how many times i try it or restart the phone it won't work. i even downloaded a virus scanner and it says its very clean... so i'm completely clueless here...

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Hey there dude!

Welcome to the forums buddy!

Hmm, try reinstall the os or do hard format that's the best bet i have to solve it dude

yeah i have a usb cord for it. although if ur talking about backing up my pics and texts... i won't need to. there were none taken with the phone so far and the messages arn't important...I'm just not sure how to restore it.

yeah i have a usb cord for it. although if ur talking about backing up my pics and texts... i won't need to. there were none taken with the phone so far and the messages arn't important...I'm just not sure how to restore it.

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Cool,

All you need to remember is your google account sign in (email) to restore the contacts

Muldy I had problems with my 3G when i first got the phone. All i did was take it to the CricKet store and they told me that it wasn't programmed right so he just reprogrammed it and now I get 3G on my phone. Which i'm very thankful for cause 1X is VERY SLOW

As for the original topic, you may not have to do a full reset. My phone would not let me add widgets at all at one point. Canvas would crash every time I tried to add any widgets. All it took to fix the problem was to uninstall the last apps that I had installed in reverse order until I could add widgets again. Then I reinstalled the same apps and checked between them to make sure that canvas would not crash. This may be worth a try for someone if you do not want to go through the process of the reset.

I had the same problem yesterday. I found on another forum that it was an incompatibility issue with the application 'Shazam'. As soon as I uninstalled 'Shazam' I no longer had the problem. I am now using 'SoundHound' instead.

Or you could just uninstall Shazam. I loaded that a week or so and haven't played with any widgets since, but came across a couple of other posts in my search that people deleted that and it worked as well as here but it sounded too easy. Mine was crashing all the time. I just uninstalled Shazam and the problem is now GONE!

The problem was happening to me. I installed launcher pro. I like it except now my end key doesnt end current applications it takes me to an option screen that makes me choose between canvas setting or launcher pro. Is there a fix for this? Otherwise I cant exit out of the internet or other applications.