This chapter will provide information on what a dental office's foundation is built on. Learn why it’s important to watch the numbers, daily, in the practice and what goes into making a new patient appointment an experience. Identify efficiency in the dental insurance verification process and morning huddle for a more consistent flow.

This chapter will show ways to measure and audit your dental practice. Learn what steps should be taken to avoid embezzlement. Identify what type of employees should be hired and how to manage the expectations of their job descriptions. Learn ways to effectively communicate within the dental practice and how to get the important patient information gathered for the morning huddle.

This chapter will give you the tools to understand and enhance your practice’s search engine optimization. Determine what price elasticity is and how to apply it to your practice. Learn the value and ways to establish a relationship with your patients.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" will provide answers to questions on such issues as the top needs in healthcare appointments, market segmentation, and the four major changes in the business environment. Understand what is positive and negative about the United States style of healthcare and what attributes your dental office should focus on.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" will review economics in the dental practice. Learn the main formula to determine if you should accept a fee schedule or reduced fee plan based insurance in your practice. Understand the three functions of prices in economic activity and how the most profitable dentists set their fees.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" will teach the 14 Management Points of Edward Deming. Understand the four vital steps in building a great dental team and how to attract and retain quality key staff members. Learn how to get staff excited and enthusiastic about what they do.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" reviews the four components of strategy in a dental office. Learn the two most common rules for competition and the difference between leadership and management. Identify the five deadly business sins and which ones are commonly broken by dentists.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" will discuss the first and second laws of customer service are. Understand what two things a dentist must focus and maintain a balance on with his or her patients. Finally, learn what the “Golden Rule” of dentistry is.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" will teach the direct approach to the three components of operations and logistics management. Understand the difference between fixed and variable costs. Identify what the key advantages to having a group practice are.

This chapter will give you the opportunity to hear firsthand business management. Learn leadership skills, delegation and traits of a successful manager. Understand what the attributes of a leader are and how you can develop leadership skills.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" addresses how to find and develop the receptionist to increase profits and run a successful practice. Learn why you never get a second chance to make a first impression. Understand that having the ultimate receptionist is the first impression and last impression your patient has at your office.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" shows how to develop your dental hygienist into the ultimate staff team member. Determining what the hygiene capacity is for your practice today and how you can teach your hygienist to sell dentistry.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" discusses how to find, develop and train your dental assistant. Understanding the massive role that this position fills is important to the overall flow of the dental practice. Focusing on what makes the ultimate assistant and providing the empowerment to make one.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" provides Dr. Farran’s experience on human nature, personality differences and personal needs. Learn the difference between the Delphi Method and the Nominal Group technique and determine if your staff understands the goal and is working towards it.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" reviews how to use computer technology and statistical data in your practice. It will provide you the formula for determining your office’s turnover rate and knowing why that’s vitally important to your practice’s success.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" will provide the real meaning of continuing education. Learn information on the correlation between CE credits with average net income. It reviews the CE information dentists need and what the most profitable areas of CE should be.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" will focus on the critical aspects of patient retention. Learn what is the easiest, most effective and most commonly overlooked form of internal marketing.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" will educate the entire dental office team on how to put together a comprehensive marketing program. Learn how to tie every aspect of your office together under a single marketing focus.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" will motivate and train the entire dental office team on how to cultivate and grow this richly rewarding part of the practice. Learn the business strategy of cosmetic dentistry.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" provides concepts of orthodontics. These concepts are imperative for any family practicing general dentist. Understand the reasons why general dentists need to know orthodontics.

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" will focus on where you are in endo to plan the next step. Understanding that what once was a frustrating procedure can now be a smooth, predictable procedure. Identify the latest techniques, technology and continuing education courses to make it faster and easier.