Golf Channel is removed from Basic Television

Golf Channel is removed from Basic Television

The Golf Channel which has been traditionally part of basic cable packages and connected with NBC Sports has been removed from the lower tier. Current customers who transitioned from Time Warner to Spectrum were not given any incentives to do so except for continued channels, competive cost and improved service. I find it extremely disappointing that we no longer are able to view a historically basic channel. It is even more disappointing that this occurred only months after the transition from TW to Spectrum. The argument that price was the deciding factor is inconsistent with the $500 buyout incentive or the automatic cost increases that will be initiated throughout the Spectrum family of products. Hopefully, additional options are in the near future so all customers are treated with respect. Please expand the conversation on social media and with friends. What's next?????

Re: Golf Channel is removed from Basic Television

The Golf Channel which has been traditionally part of basic cable packages and connected with NBC Sports has been removed from the lower tier. Current customers who transitioned from Time Warner to Spectrum were not given any incentives to do so except for continued channels, competive cost and improved service. I find it extremely disappointing that we no longer are able to view a historically basic channel. It is even more disappointing that this occurred only months after the transition from TW to Spectrum. The argument that price was the deciding factor is inconsistent with the $500 buyout incentive or the automatic cost increases that will be initiated throughout the Spectrum family of products. Hopefully, additional options are in the near future so all customers are treated with respect. Please expand the conversation on social media and with friends. What's next?????

The business model for legacy TWC Customers is as follows:

1. Promotional rates for legacy TWC bundles / discounts have sunset. Once promotional rates are up, they are gone, and you won't get them back. Any new discounts will require a migration to Spectrum packaging and pricing. You can continue to pay retail rates for legacy TWC services. If you switch, you cannot go back. If you have whole-house DVR, you will lose that if you take a Spectrum bundle. That too, cannot be reacquired once you migrate.

2. If you are eligible for a Spectrum bundle discount, be aware that the expanded basic package, although cheaper (retail-rate wise) for Spectrum (Select TV = $64.99 + 6.05 for Broadcast surcharge) is cheaper than the old "Standard TV" from TWC ($78.99 + 6.05), it contains LESS channels.

3. You can add the missing channels back. They are available as add-on "Digi Tiers" at $12 / ea per month, Spectrum SelectTV + one Digi Tier costs less than TWC's "Standard Tier" at the retail level. If you only need one Digi-Tier add-on, you cost is actually LESS with Spectrum ($64.99 + 6.05 + 12.00 = $83.04) than it is with legacy TWC Standard TV ($78.99 + 6.05 = $85.04). In addition, the more STB's you have, the more you save with Spectrum, since the cost of renting a STB for a Spectrum package is $5 / mo versus $11.75 / mo - $6.75 cheaper. If you have two STB's, you can add BOTH DigiTiers to SelectTV and you will still come out ahead than TWC's "Standard TV".

Spectrum's base-video package is cheaper, but has less channels, and depending on your needs, it MIGHT be cheaper to migrate than to pay TWC Retail Rates going forward. You need to see what will work for you.

BTW, not only did the Golf Channel move.. many of the Viacom Channels (VH1, Nickelodeon, etc.) also got moved off of Spectrum's base tier.)