JVC HD52Z585 green lines / remote service menu

I have an HD52Z585 "52" set which displays green vertical lines as the set warms up. It gets progressively worse until the image is un-viewable.

I have read that resetting the HDMI port from the service menu may
resolve this but I do not know how to get into the service menu. My
set is out of the warrantee period so I would like to try this myself
before I have to pay for a service call.

1 Answer

Anonymous

Re: JVC HD52Z585 green lines / remote service menu

The green screen you read about is a solid color only when you select digital input. If you are getting green lines in any other input the reset will have no affect at all.
You will need to have the TV serviced, there is a possibility that the service center can use the reset jig to correct this. But it could be more serious.

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Related Questions:

Posted: Wed Jul 18, 2007 5:50 am Post subject: JVC Service Menu Codes - Plasma, LCD, CRT, RPTVNOTICE: MUST READ BEFORE USING SERVICE CODES!!! this information for those that are qualifiedand trained to do TV repair work. Entering or making changes in servicemode by untrained persons can cause significant and permanent damage toyour television. If you are not qualified to service your television,please DO NOT ENTER these service menu codes.

-Press the {MENU} button and go to the User Menu screen, make sure that the indicator (arrow) is pointed and highlights the "Picture Control".

- The buttons on top of the remote are set to TV & VCR respectively.

- Set sleep timer to "0" minutes and while it is displayed, simultaneously press the {VIDEO STATUS} & {DISPLAY} buttons.

- The main service menu will be displayed with choices #1 through #9.- Press one of the corresponding number keys to enter that menu.

- Use the {CH+} {CH-} buttons to navigate within a menu.- Use the {VOL+} {VOL-} buttons to change the values.- Use the {MUTING} button to memorize the changed value.- Use the {BACK} button to exit the service menu.

Most JVC TV's with HDMI and Digital Input have an optical sensor inside the case to sense if someone is trying to bypass the hardware encryption. My JVC was exposed to sunlight prolonged sunlight and triggered this optical sensor which disabled my HDMI ports. This may be the same situation for you.

JVC HDMI Port FixTurn the TV on, and enter the Service Menu. Select 2 for Self
Check. Then turn the TV off, and after the fan turns off, unplug the
power cord. Reconnect the power cord, turn the TV on, and the HDMI port
is re-enabled.Here's how to get to Service Menu:Before entering the SERVICE MENU, confirm that the setting of TV/CATV SW of the REMOTE CONTROL UNIT is at the "TV" side and the setting of VCR/DVD SW of the REMOTE CONTROL UNIT is at the "VCR" side. If the switches have not been properly set, you cannot enter the SERVICE MENU. 1) Press [SLEEP TIMER] key and while the indication of SLEEP TIMER 0 MIN is being displayed, press [DISPLAY] key and [VIDEO STATUS] key (Fig.2) simultaneously. 2) The SERVICE MENU screen of Fig.1 is displayed. 3) Verify what to set in the SERVICE MENU, and set whatever is necessary (Fig.1). Refer to the SERVICE ADJUSTMENT for setting. 4) Press the [BACK] key to return the SERVICE MENU.

hit sleep timer while that is still displayed at 0 hit display and v.status on your remote (make sure the switches on the remote are set to tv and the other switch is set to vcr) that will get you service mode

Sure. I'm not sure if you can do it without the original remote, though. On my remote, you need to have the tv turned on, then press the sleep timer, then press the display and video status buttons simultaneously. This enters the service mode. Then, you should see an option for self-check (#2 i think). Enter that, then you should see 2 vertical columns of different inputs. From that screen, power the tv off. This resets all the ports on the tv.

Hey guys, had the same problem. Found this solution on the web. Worked for me.

JVC HDMI Port FixTurn the TV on, and enter the Service Menu. Select 2 for Self Check. Then turn the TV off, and after the fan turns off, unplug the power cord. Reconnect the power cord, turn the TV on, and the HDMI port is reenabled.Here’s how to get to Service Menu:Before entering the SERVICE MENU, confirm that the setting of TV/CATV SW of the REMOTE CONTROL UNIT is at the "TV" side and the setting of VCR/DVD SW of the REMOTE CONTROL UNIT is at the "VCR" side. If the switches have not been properly set, you cannot enter the SERVICE MENU. 1) Press [SLEEP TIMER] key and while the indication of SLEEP TIMER 0 MIN is being displayed, press [DISPLAY] key and [VIDEO STATUS] key (Fig.2) simultaneously. 2) The SERVICE MENU screen of Fig.1 is displayed. 3) Verify what to set in the SERVICE MENU, and set whatever is necessary (Fig.1). Refer to the SERVICE ADJUSTMENT for setting. 4) Press the [BACK] key to return the SERVICE MENU.This shouldwork.