Security

How Citi protects you

To ensure confidence and peace of mind for customers who use our services, we’re continually improving and developing our security measures.

We employ a range of security measures to protect your security and personal information.

These include:

A dedicated security team that investigate new technologies, monitor activity and respond promptly to any security issues.

Whether you call us, or we call you, we always take steps to check your identity before giving out information about your account over the phone.

All Citi Debit cards are eligible for the Verified by Visa service which protects your card against unauthorised use and gives peace of mind when shopping online

Citi Alerts - CitiAlert (Citi Alerting Service) is a digital service through which clients are notified via SMS and/or email message about any significant changes or transactions carried out their account

Extended Validation (EV) SSL Certificate — The green address bar on Citi sites is a security feature supported by newer browsers that allows you to visually validate that the site you are transacting with – such as Citibank.com – has undergone an extensive outside security audit