Now, whenever I facilitate panels and other work with our members, leaders, leaders in other organizations/industries, I ask “Are you a hugger?” And guess what, a lot of them are. The hug is a tool to show gratitude, for what seems like the smallest amount of service in terms of time, but is really a huge amount in terms of impact. That’s what people deserve, rather than a red flag/“times up” or other negative/disempowering behavior.

If someone is doing something better than I am, I’d like to know about it, which is why I invited Lauree to teach us how to be better leaders.

We’re here to empower people and give them control of their lives so that they may achieve their goals, defined by them. That’s what health care is for.