•Bank statement that clearly shows consistent incoming values from a verifiable source in line with the amounts used in your account.

•Other clear evidence that would support "affordability" in relation to your transacting levels with us.

What will the information be used for?

This information will be used only to confirm that the source of funds is legitimate and legally obtained.

It will be treated with strict confidence, examined only by members of the team handling the process and will also be treated in accordance with our Privacy Policy.

We appreciate your co-operation in this important FCA obligation.

Important: Verification is an important process and a prompt response will ensure there is no interruption to your services.

NETELLER will never contact you to ask for your personal information, account password or payment details. We will never ask you to enter your password unless you are on our login page. If you receive a suspicious email, please contact us by clicking on the available contact channel below, and do not respond or click any links. For more information on security, please read the following article: How can I keep my NETELLER account safe?