Veterans Service Agency

Laura Stradley

Director

Veterans Service Agency

125 Westfall Rd.
Rochester, NY
14620

Phone: 585 753-6040
Fax: 585 753-6602

Welcome to the Monroe County Veterans Service Agency

Our Mission

To educate veterans and their families about the benefits they have earned; To represent and guide them in obtaining benefits and services both through the VA and the community; To make veterans an economic force in education, employment and business development.

Our Vision

Our agency is dedicated to providing the highest quality service to veterans and their families in Monroe County.

Service Officer Representatives

The Director and staff are accredited, caring, and knowledgeable veteran service officers; as such, they are able to guide veterans and their families in submitting claims to the Department of Veterans Affairs (VA).

Monroe County Veteran Service Officers will help you navigate the bureaucracy of the VA, and our services are free. We will help with gathering the information necessary to support a claim, file the claim, and track the claim through the VA system. We can also assist with filing appeals for denied claims. We strongly recommend that you make use of the services provided by County Veterans Service Officers. Our expertise can help you avoid the pitfalls and delays that missing paperwork or improperly filled out claim forms can cause.