hey everyone I forgot the passcode to access my NOOKColor. I can't remember it so I can't get past the opening screen that says "enter your passcode". I'll do anything to get my NOOKColor working again so I can read my books on it. Someone please help! Thanks

hey everyone I forgot the passcode to access my NOOKColor. I can't remember it so I can't get past the opening screen that says "enter your passcode". I'll do anything to get my NOOKColor working again so I can read my books on it. Someone please help! Thanks

Call customer service, there is a reset to factory defaults that will completely clear your NC but will also eliminate that password.

I forgot my wifi password, and the password to my internet provider is only 7 letters. I called customer service and they said there wasn't anything they could do. This is a nook 1st edition. Now what?

When I first tried this, the NOOKcolor would display "Reading Forever" then the screen would go blank as if it turned off. Then I tried plugging it into the recharger, which some else suggested. Finally, with the recharger plugged, I kept holding down both the POWER key and the HOME key for a long time. The "Reading Forever" appeared and disappeared 2 or 3 times before the Factory Reset dialog appeared.

THANK U SO MUCH!!! CJS12345 IS VERY HELPFUL AND IT WORKS!!! THANK U SOOO MUCH....I SUGGEST FOLLOWING THE DIRECTIONS PROVIDED IT MIGHT CLEAR UR NOOK BUT SOME THINGS U JUST HAVE TO DO RIGHT. THANK U VERY NICE CJS12345!!!!!!

The same thing happened to me. The only option is to rest your nook, but as long as you have a Barnes and Noble account, all your books and apps will be saved. You do have to redownload them and log into your wi-fi again, but believe me it only takes 5 minutes.

To reset:

With the NOOKcolor powered off hold down the n button (home) and Power Button until the NOOKcolor powers on.

You will be prompted with a Factory Reset dialog. Press POWER key to Exit Press HOME key to continue

Press n button (home).

You will be prompted to confirm. Press POWER key to Exit Press HOME key to continue

Press n button (home).

A Clearing Data dialog will show. NOOKcolor will reboot automatically once complete.