Crozscore:

Crozscore:

Software Description:

Liferay helps companies build and connect targeted digital experiences across web, mobile, social, and in-store. Users can make the most of its technology to arrange personalized customer experiences and to support a deeper understanding their audience.

This is an out-of-the-box solution, mainly for its open-source portal framework, flexibility, and ability to integrate with users' existing backend systems. LifeRay has its own marketplace, where developers can contribute their ideas to the community. When it comes to deployment, there are cloud-based, installed, and virtual server environment options available.

The main features that make this platform stand out are experience and business models that can be created on the same platform, the whole customer journey unification, and connection of all user's audiences. All this makes LifeRay one of the best Enterprise-Ready Portal Solutions on market.

Software Description:

Nowadays, businesses need more than scores and reports to reach their customer experience (CX) goals. MaritzCX is taking aim at just this problem providing the platform that captures millions of survey records.

This solution offers smarter approach to the CX giving organizations the ability to see, act, and sense every individual customer. The MaritzCX Platform relies on big data empowering technology behind CX solution. This makes it possible to collect the big amount of data from various feedback sources in the minimum amount of time.

Customer experience data are converted into the cohesive source of valuable information available for further strategic studies and analysis. The platform also offers robust dashboards and reporting as the starting point for a deeper insight into the business cycle as well as learning how customers' feedback correlates with the broader market benchmarks.

Software Description:

UserReport is based on two simple tools – a survey and a feedback forum. Running as an integrated part of your website or app, it enables you to have direct interaction with your users and learn who your users are, what they are looking for – and how they think you can improve.

Free and easy to use
Installing the survey is quick and simple. Create an account, add your website and put the code snippet on your website – then sit back and watch results tick in!

Demographics
There’s no limit to what UserReport can tell you about your users. How old they are, if they have children – if they like dogs or cats. Ask away!

Net Promoter Score
NPS tells you how much users like you and what they think you can do better. With UserReport your NPS can also be broken down on demographics!

Google Analytics integration
Google Analytics tells you what users are doing on your website. UserReport tells you who they are and what they want. Join the two for valuable user insights!

Features:

Chat

External Integrations

Scheduling

Calendar Management

Dashboard

Multi-User

Notifications

Data Visualization

API

Data Import

Data Export

Features:

Analytics

Net Promoter Score

Customer Management

External Integrations

Notifications

Data Import

API

Data Export

Template Designer

Forecasting

Data Visualization

Dashboard

Features:

Email Integration

Analytics

Dashboard

Multi-User

Multi-Site

Data Visualization

API

Data Export

External Integrations

Summary:

Approval Process Control

Has featureAudience Targeting

Audit

Blogs

Categories & Tags

Has featureDocuments & Media Library

Forums/Message Boards

Geolocation

Inline Image Editor

Responsive Themes

Summary:

Surveys & Data Collection

Text Analysis

Dashboards & Reporting

CX Strategy & Design

Vertical Expertise

Mistery Shopping

Predictive Analytics

Social CX

Advance Analytics

Customer Email Summaries

Summary:

User engagement tools, that help build better products.

UserReport is a set of flexible tools, that tell you who your users are, and what they want to achieve.

Running as an integrated part of your website or app, it enables you to have direct interaction with your users.