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The cleaning kit is a fix if you have 'dust' on the lens, but will not fix the root problem you are experiencing. It is a mechanical wear problem of the cd-rom player. If you can replace the cd-mechanism, that will solve your problem. But, most people are sticker shocked by the price of an oem cd-player.

There are quite a few aftermarket DVD players now available, and aftermarket CD-players which have new warranties and have features and power that surpass the original decks.

If you want to stick to your original design, though, you can try a salvage yard to see if they have one that works better. But, one is taking a monetary chance by buying a used radio that might do the same thing as your own.

Are you using burned discs. If so try burning them at the slowest speed available on your computer, usually about 8x. If your using standard store bought CD's then you might have a lens issue. Try purchasing one of those lense cleaner discs, they have a tiny brush on them that cleans the lens while it spins, they work pretty good.

The loading mechanism has failed, this is the weak point in all CD/DVD players, the only thing you can do is remove the player and send it out to an authorized GM repair station, they are the only ones that have tech manuals and parts to fix the player. One tip is don't have the dealer do the job, they will send it to the repair station and then double the bill to u.

Oh, i had this problem several times... look, the best answer that i can give you is to buy a new one, there's sony's cd-players that are great, me and my father have. now, if you want to stay with this cd player just insert the cd several times until it will play. but again, you better buy a different one.