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Abstract

Requirements engineering is an important component of Enterprise Resource Planning (ERP) projects. We propose: (1) An ERP maturity model (EMM) for assessing the ERP maturity within the organization and (2) A Requirements Engineering (RE) method to capture the requirements from the different types of users of an ERP system, verifying and validating them. The EMM consists of three levels and each level has a focus and a key process area. Key indicators of ERP functionality identified by a major ERP vendor have been used to apply the EMM to an enterprise. This identifies the level of the EMM to which an enterprise belongs. Then the RE is used to enable the enterprise to assess its ERP system requirements and refine it using a process database to reach a higher level in the EMM. We deem that the EMM and the RE can benefit users across all the ERP projects.