Communicating With Customers: Service Approaches, Ethics, and Impact (Communication and Social Organization) PDF

by Wendy S. Zabava Ford : Communicating With Customers: Service Approaches, Ethics, and Impact (Communication and Social Organization)

ISBN : #1572731400 | Date : 1997-10

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PDF-6bc9a | This volume suggests new directions for researching and improving communication practices in a variety of service contexts and provides clear guidance for organizations wishing to initiate and evaluate their efforts to improve practices with customers…. Communicating With Customers: Service Approaches, Ethics, and Impact (Communication and Social Organization)

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Communicating With Customers: Service Approaches, Ethics, and Impact (Communication and Social Organization) by by Wendy S. Zabava Ford

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