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With a richer client application and poor links to some airports such as Nairobi, BA is
concerned the application may experience poor performance due to the much higher bandwidth
requirements. Some of the locations rely on satellite links, where high latencies needs to be taken
into account.

Ian Matthars, senior network infrastructure engineer at BA said: "Before an application can go
live, we thoroughly test for all the variables experienced in 'real-world' live networks, including
conditions such as latency, loss, delay and jitter.

"These conditions can affect any application and with our new front-end check-in/seating system
for agents and customers, it is essential that we guarantee a good experience for all."

The tool enables the user to see how an application or device will work by simulating a
company’s network environment, which may include infrastructure running over different physical
infrastructure such a wide area network (WAN), the cloud and wireless and satellite
communications.

Matthars said: "Network emulators allow us to create the worst kind of networks. Seeing how our
applications behave allows us to make sure our systems work no matter where in the world our
networks, staff and customers are located and Itheon Network Emulator (INE) LCD continues to be an
important part of our network testing within our Skylab."

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