REACHING OUT IS DEDICATED TO EDUCATING, INSPIRING, AND CONNECTING LGBTQ MBAS. OUR MISSIONS BEGINS WHEN YOU START EXPLORING THE IDEA OF BUSINESS SCHOOL.

Join us on Oct 14, 2017 in Boston for an afternoon of content targeted at LGBTQ individuals considering applying to business school for an MBA or similar graduate degree.

This Prospective LGBTQ MBA content will include panels, intimate coffee chats with admissions officers and students, a cocktail mixer for Pre-MBA attendees and school admissions officers, and the LGBT MBA Admissions Fair with over 30-plus MBA Programs, many of which are part of the Reaching Out LGBT MBA Fellowship . a global LGBT scholarship and leadership development collaboration between Reaching Out and top international business schools.

Admission as a Pre-MBA to just the LGBTQ MBA Admissions Summit Expo is free. If you would like to attend the full Reaching Out LGBTQ MBA Business Graduate (ROMBA) Conference, a $125 registration will be available .*

*While much of this event is geared towards those prospective LGBTQ MBAs who are either currently applying to schools or will in the near future, LGBTQ undergrads considering an MBA are welcome to attend.

PRICING FOR PROSPECTIVE LGBT MBA STUDENTS

± When and where is the conference?

The Lesbian, Gay, Bisexual, Transgender and Queer (LGBT) MBA Admissions Summit Expo will be held on Saturday, Oct 14th as part of the greater 20th Annual ROMBA Conference in Boston (October 12-14).

If you plan to register for the full ROMBA Conference, it will take place Thursday, October 12 – Saturday, October 14 at the Boston World Trade Center. Programming begins around 2:00pm on Thursday and continues through the evening on Saturday. Please see the program for details.

± How much does it cost?

Attending just the LGBTQ MBA Admissions Summit Expo is free!

If you would like to attend the full Reaching Out LGBTQ MBA Business Graduate (ROMBA) Conference, registration for LGBTQ Pre-MBAs is $125.

± Can I get a refund if I do not attend?

Please note that refunds will not be issued for any reason. Please plan your registration accordingly.

± Where should I stay if coming from out of town?

All official 2017 ROMBA Conference events will take place at the Boston World Trade Center (1 Seaport Lane, Boston, MA).

We have four nearby host hotels for the 20th Annual ROMBA Conference (Boston, Oct 12-14) offering special conference rates. These rates are only available for those who book by September 20th or when the block is sold out – whichever comes first.

Additional Hotel with Public Transportation to Conference Site Embassy Suites Boston Logan Airport

± Do I need to be LGBTQ to attend?

No – but we do ask that you be an active ally if you are attending the Summit.

The mission and purpose of the Reaching Out is to educate, connect and inspire lesbian, gay, bisexual, transgender, and queer (LGBTQ) MBA and related graduate business students. With that mission in mind our content is designed to primarily serve LGBT students.

REGISTER FOR ROMBA 2017!

Join the largest gathering of LGBT MBA (and graduate) students and LGBTQ MBA alumni in the world for the 20th Annual Reaching Out LGBTQ & Business Graduate Conference (Oct 12-14 in Boston)

LGBTQ and active ally students can only register via access code, which are available through on-campus clubs or by application.

Since this year’s conference is our 20th we will have a special content on Saturday, October 14th culminating in our 20th ROMBA Gala Dinner & Celebration!

REGISTER FOR THE 2017 LGBT MBA ADMISSIONS SUMMIT EXPO

Pre-MBAs and those considering graduate programs are invited to Join us and over 30 top MBA Programs for the LGBT MBA Admissions Summit & Expo on Saturday, October 14th in Boston. Admission is free for the Admissions Summit or you can join the full ROMBA at the $125 student rate

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14-15/09/2017 (2 Days) London – Management Skills for Admin Staff Your Excellency The IQ/IAM Level 4 Certificate in Office Administration Management. This unit will suit experienced PAs or senior administrators who work closely with their organisation s senior management team, and who either already have management responsibility for junior staff or plan to take on this level of responsibility in the future. It covers fundamental people management skills and the contextual positioning of managers within an organisation. http://www.yourexcellency.co.uk/pa-and-admin-professional-training-development-and-qualifications/

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ITIL Event Management

ITIL event management

Thousands (or millions) of events happen across your IT infrastructure every day. In large enterprises, the number could be billions. Why? Because an event is simply a change to the state of an IT service or configuration item (CI) that is significant to its management.

A server moving from online to idle could be an event, or the completion of a regular server maintenance script: they re worth knowing about, and there may even be an action you wish to take as a result.

The objective of event management is to detect events, analyze them, and determine the right control action (if any). By doing so, the event management process also provides a strong foundation for service assurance, reporting, and service improvement.

It s important to know, though, that monitoring and event management are not the same thing. Monitoring is certainly a component of event management, in that it is a useful way to detect events as they occur. Event management, on the other hand, is focused on extracting meaning out of events, to help IT take appropriate actions (when required).

The scope and benefits of event managementEvent management can be applied to any aspect of service management that needs to be controlled and which can be automated — from networks, servers, and applications all the way to environmental conditions like fire and smoke detection and security and intrusion detection.

Since event management can be applied to just about every aspect of service management in your IT organization, the benefits are widespread. In general, effective event management practices can:

Provide a strong foundation to automate key components of your IT operation

Improve detection and response times to incidents, changes, exceptions, etc.

Reduce downtime as a result of the above

So what does success look like? In event management, success is being able to detect, communicate, and take the appropriate action for every event (or change in state) that is significant to managing your IT services and the CIs that support them.

Event management process flow

What s the difference between events and incidents?

It s a great question, and the answer is simple. Incidents are unplanned interruptions or significant reductions in the quality of an IT service. When an incident occurs, something is wrong. Events, on the other hand, are simply changes in the state of your services, CI s, or pretty much anything of significance across your IT infrastructure.

So can an incident be an event? Absolutely. All incidents are events, since an outage or service quality reduction is a change in the state of that service. But not all events are incidents, since an increase in utilization, a user logging in, or an automated backup service completing represents a status change, but not a disruption or degradation in service quality.

In fact, there are three types of events defined by ITIL:

Information. These events typically don t require a response of any type, since they are basic status updates, or data generated to aid with reporting, etc. Logs and reports are great examples.

Warning. Warnings are indicators of activity that outside the norm like a threshold being approached. Like a hurricane or tornado warning, a warning means that you should monitor conditions to make sure they do not worsen or take action to prevent them from worsening when appropriate. An example of this type of event would be server capacity reaching 75%, or a standard transaction taking 15% longer to complete than normal.

Exception. Exception events are indicators that something is wrong. The services (and business they support) may be negatively impacted. A network or server being down (as opposed to just approaching capacity) is an example of an exception.

What other activities could be considered events and trigger the event management process? Quite a few from exceptions to automated processes to simple status changes in a server or database. The sky is the limit.

It is ultimately the job of IT to designate what types of activities they will consider information events, warning events, and exception events. As a general rule, though, you will want to categorize an event as information when it will purely be used to gain insight and inform better decision-making. Warning events are typically those that may require closer monitoring or even intervention to help you prevent exceptions from occurring. Exception means something is really wrong that typically requires immediate action.

The key activities of event management

During the design phase of your IT services, you should define which types of events need to be generated, and how they will be generated, for each type of configuration item (CI) involved in delivering the service. The typical event lifecycle is:

Events occur 24 x 7 x 365. In ITIL Event Management, the key is defining the types of events that are significant to your operation and ensuring you have a system in place to detect them.

Notifications are typically sent by monitoring tools or CIs (configuration items). At this stage, these are simply notifications that an event has happened and have typically not yet been interpreted or correlated to understand the meaning or impact.

In this step, a monitoring system, automated agent, or systems management solution receives the notification and determines the meaning of the event.

A record of the event is made, along with any subsequent actions taken. This may be done by your systems management solution, or by the individual applications / services / hardware that triggered the event.

Event filtering and correlation

Can the event be ignored, or does it need to be passed on to the events management system? Often, information events are ignored. Warnings and exceptions often require additional action, though. So the first step of this process called first-level correlation and filtering is simply filtering which events should be ignored versus passed on to the event management system.

In the second level of correlation, a correlation engine uses predefined business rules to determine the significance of warning and exception events, and decide the appropriate next steps.

Event response / further action

Remember, all events (and responses) should be logged. In addition, based on the event type and severity, the correlation engine may determine it is appropriate to escalate the event to a team or individual, or in the case of more severe warnings and exceptions, even automatically create an incident, problem, or change.

If an event results in an incident, problem, or change being created, event closure should be handled through those respective processes. They can be closed in the event management system by ensuring the event is properly logged as well as the subsequent action taken, and including a link to the corresponding incident, problem, or change request.

Like most other ITIL process, event management doesn t live in a bubble. While event management primarily interfaces with incident, problem, and change management (for dealing with exceptions), it also interfaces with:

Capacity and availability management for understanding the significance of events, thresholds, etc.

Asset Management for managing the status of assets

Configuration Management, for managing the status of CIs.

Measuring Your effectiveness

To help you gauge the efficiency and effectiveness of your Event Management process, these are just a few of the KPIs you can track.

The number or percentage of events that become incidents.

The CIs that generate the most events

How many events are reported by your monitoring tools, and the breakdown by event category

The total percentage of events that become incidents (or alternately result in changes), and more specifically, how many of these incidents are reported by your automated systems.

Key recommendations

First, be sure to perform a thorough study of the types of events that occur in your IT environment. Know which systems log events, and where, and what the events mean.

That makes it much easier to understand and define which types of events require additional care whether it s human intervention or automated workflows for handling changes or raising incidents.

Since it s not humanly possible for a live person (or even team of people) to monitor and manage every event triggered by all of your systems, your goal is to create a simple, streamlined set of workflows to automate the easy stuff and alert your team when more significant events that threaten services (or that require human assistance of any type) occur.

Finally, make sure your event logs are capturing the appropriate level of details what happened, when it happened, how it was handled, who it was escalated to, and any details of communication with other people or systems to support any actions taken. You ll also want to capture whether events are breaching any of your SLAs or OLAs, to help you remain compliant and provide accurate reporting.

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Windows Events

Events are typically used for troubleshooting application and driver software.

Prior to Windows Vista, you would use either Event Tracing for Windows (ETW) or Event Logging to log events.

Windows Vista introduced a new event model that unified both the Event Tracing for Windows (ETW) and Windows Event Log API.

Windows 10 introduces TraceLogging which builds on ETW and provides a simplified way to instrument code for native. NET and WinRT developers.

The new TraceLogging model allows you to include structured data with events, correlate events, and does not require a separate instrumentation manifest XML file.

The Windows Vista model uses an XML manifest to define the events that you want to publish. Events can be published to a channel or an ETW session. You can publish the events to the following types of channels: Admin, Operational, Analytic and Debug. If you use only ETW to enable the publisher, you do not need to specify channels in your manifest. For complete details on writing a manifest, see Writing an Instrumentation Manifest. and for information on channels, see Defining Channels .

To register your event publisher and to publish events, you use the ETW API. For details, see Providing Events and Developing a Provider. The event publisher will automatically write the events to the channels specified in the manifest if they are enabled.

If you want to control the events that an event publisher publishes at a finer level of granularity, use the ETW API. For example, if the manifest defines both write and read events, you can enable only the write events. An event can also specify a level value such as warning or error, so you can limit the events that are written to those that specify the error level. For details, see Controlling Event Tracing Sessions. The events are written to the session’s log file.

Consuming events involves retrieving the events from an event channel, an event log file (.evtx or .evt files), a trace file (.etl files), or a real-time ETW session. To consume events from an ETW trace file or a real-time ETW session, use the trace data helper (TDH) functions in ETW to consume the events. You can also use TDH to read the event metadata. For details, see Consuming Events. To consume events from an event channel or an event log file, use the Windows Event Log functions to query or subscribe to events. For more information, see Querying for Events or Subscribing to Events.

Prior to Windows Vista, you must use Event Tracing for Windows or Event Logging to publish and consume events.

Anybody who has used the built-in event viewer that comes with Windows more than once, has probably seen the message The description for Event ID ( 50 ) in Source ( SomeService ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. when viewing certain events. This message occurs more often when viewing events on a remote event log, but it appears often enough on the local machine as well.

I will explain this dubious error message here, but before I do I will explain how messages are in fact logged to the event log. After reading this you should have a much clearer picture about how applications log to the event log and how you go about troubleshooting this error .

The framework that Microsoft created for the event log, back in the NT 3.51 days, was actually quite sophisticated in many ways especially when compared with the more simplistic Syslog capabilities (though Syslog still has some unique features).

A key feature of event logging in Windows is the fact that an application, at least when using the event log framework in the way it was intended to be used, will never actually directly write the actual message to the event log instead it will log only the event source and event id, along with some properties such as category and insertion strings. The framework also supports multiple languages, so if you open an event on a French Windows, then the event will display in French (of course assuming that the message file from the vendor supports that) instead of English.

Let s look at an example using EventSentry to understand this better. When EventSentry detects a service status change, it will log the event 11000 to the event log that reads something like this:

The service Print Spooler (Spooler) changed its status from RUNNING to STOPPED.

When EventSentry logs this event to the event log, you would expect that the application does (in a simplified manner) something like this:

However, this is NOT the case. The application logging to the event log never actually logs the message to the event log, instead the application would log something similar to this:

LogToEventLog( EventSentry , 101000, RUNNING , STOPPED );

(Note that the above example is for illustration purposes only, the actual code is somewhat more complicated)

So, our actual string from the event message is nowhere to be found, and that s because the string is embedded in what is referred to as the Event Message File . The event message file contains a list of all events that an application could potentially log to the event log. Here is what an event message file looks like before it is compiled:

Notice the numbers contained in the string that start with the percentage sign. These are placeholders for so-called insertion strings. and they make it possible to make the event log message dynamic, since an application developer can t possible account for all imaginable error message or information that might be accumulated during the runtime of the application. For example, an application might log the name of a file that is being monitored to the event log, clearly this can t be embedded into the event message file.

Instead, the application can insert strings (hence, insertion strings) into the event message during run time. Those strings are then stored in the actual event log, along with all the other static properties of event, such as the event id and the event source.

Event message files are usually DLL files, but event resources can also be embedded in executables as is the case in EventSentry. where all events are contained in the eventsentry_svc.exe file. This is generally a good idea, since it reduces the number of files that have to be shipped with the software and it also prevents you from losing the message DLL.

You can browse through all embedded events in a message file by using the event message browser that is included in the free EventSentry SysAdmin Tools which you can download here. Simply launch the application, select an event log (e.g. Application), select an event source (e.g. EventSentry), and browse through all the registered event messages, sorted by the ID.

So now that we know how Windows handles event messages internally, we can go back to the original problem: The description for Event ID ( 50 ) in Source ( SomeService ) cannot be found. . The Windows Event Viewer logs this message for one of the following reasons:

* No message file is registered for the source (e.g. SomeService) * The registered message file does not exist or cannot be accessed * The specified event id is not included in the message file

If the message file is not registered, then this is probably because the application wasn t installed correctly, or because it has already been uninstalled by the time you are trying to view the event message. For example, if the event message was logged before the application was uninstalled, but you are viewing the event after the application was uninstalled, then you will see this message.

If the event you are trying to view is important, then you can try to fix the problem yourself by either fixing the registry entry or locating the missing event message file.

The registry location depends on only two factors: The event log [EVENTLOG] the event was logged to as well as the event source [EVENTSOURCE].

(Replace [EVENTLOG] and [EVENTSOURCE] with the respective values, and view/add/edit the value EventMessageFile. This is the value that points to the message file)

If this value doesn t exist, then you can add it as either a REG_SZ or a REG_EXPAND_SZ value. You can specify multiple message files with a semicolon.

If the message file specified in the value doesn t exist, then you can simply copy it into the appropriate location assuming you can get a hold of it that is :-). Oracle is notorious for not including the message file, in particular with the Express Edition.

A final note on message files for those of you haven t had enough yet: You can use message files not only to translate event messages, but also for categories, GUIDs and more. Some of the values you might find (mostly in the security event log) are CategoryMessageFile, GuidMessageFile and ParameterMessageFile.

Well, this article turned out a lot longer than I had anticipated, but hopefully you will have a better understanding as to why this message is logged and what you can do about it.

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