Manuals

Tutorials

Software

FAQ

Support

When you can’t figure out how to operate with The Beast Gimbal or The Link
our experts are available to help you.
We solve all the problems you have with our tools.
Just let us know: support@acr-sys.com

How can I easily find out which version (V1 or V2) of The Beast I have?

The Beast V2 has LEMO connectors at DC IN, DC OUT and camera shelf power source. The Beast V1 does not have those.

How can I check The Beast firmware version?

While The Beast is powered, you can check that in DETAILS -> Details Screeen.

What is the best setting for micro vibrations?

For micro vibrations you should have higher filter.
Although we recommend to check balance and motor strength.
It is good practice to adjust motor strength and then set filter as low as possible.

Can I connect large battery while there are small batteries connected to The Beast?

No, you can't. The Beast can be powered by only one power source at the time regardless it's large battery, small batteries or Vlock battery. If you connect two source of power to The Beast you will damage both gimbal and batteries.

Why is my gimbal about 30 degrees off the center after startup?

Please check Lock and Load connector position. When you mount handheld be sure that LnL connector is pointing east and when you finish it is pointing north-east.

The Beast is moving erratically on every axis after its startup.

Before you power up The Beast check if tilt motor is on the left side of the gimbal.

I have mounted my camera on The Beast gimbal and it has weird vibrations. How can I stop it?

Vibrations might be caused by wrong balancing and motors strength. Please check your camera balance. When you will be sure that it's properly balanced start Autotune procedure after which The Beast will set suitable motor strength for your current setup. With some setups you might need to manually adjust motor strength after Autotune.

I have connected The Link to The Beast gimbal and it does not move like on the tutorial video.

Make sure that you set all necessary options. In The Beast CONTROL menu you need to toggle The Link ON, set Roll, Tilt and Pan axis speed to 100%, set filter to 6,2%, deadband to 3% and expo rate to 0%.

How can I access The Link menu?

To enter The Link menu you need to hold both buttons A and B for 2 seconds. After that both diodes will blink green for 2 seconds as confirmation and will start to flash in sequence Red-Orange-Green-Orange-Red to let you know that you're now in the menu.

I have connected The Link to DJI Ronin and my gimbal does not respond to any movement I make with the host unit. Why?

Remember that you need to select DJI Ronin profile in The Link menu to be able to control DJI Ronin.

DJI Ronin pan axis bounces from left to right when any faster move.

Make sure that you set all necessary options in DJI Assistant. Also increase stiffness value for pan axis.

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