Consumers

The Illinois Insurance Hotline is a consumer service funded by the insurance industry and operated by the Illinois Insurance Association. Hotline consultants answer questions about insurance issues, provide public information on insurance companies, and distribute educational literature.

Help is available from 9 - 4 Monday through Friday by calling 1-800-444-3338 or emailing insurancehotline@illinoisinsurance.org. Consultants do not recommend companies, agents, types of insurance or amounts of coverage.