Author Endorsements

Jay Conrad Levinson

Ken Blanchard

This book really hits home with me. I’ve always said that legendary customer service shouldn’t be rocket science. If you treat your clients well, they will become raving fans. They’ll come back again and again, sing your praises to their friends, and your sales will multiply. Joseph and JoAnn…

Brian Buffini

JoAnn and Joseph have put together practical and powerful real world information that’s going to help you think about your business, your customers and your life differently. I’d recommend this book to anybody who wants to build a great business, great relationships and live a great life.

Sharon Lechter

Albert Einstein once said, “It is high time that the ideal of success should be replaced by the ideal of service.” In Clients First, JoAnn and Joseph Callaway demonstrate how living the ideal of service has not only created the great success in their lives…but share how you can…

Reader Reviews

Brian

First of all, I am about halfway through your book and, so far, it is wonderful! A couple of weeks ago, I travelled to South Africa to conduct a 2 day workshop on Loyalty Marketing. In my workshop, I shared your story of the…

Scott

I am so appreciative for the advance copy of your book and as a result, I am moved to a level of self-reflection that I am long overdue. Self-examination can be an arduous process and is avoided by everyone at some point; I trust…

Connie

Thank you so much for giving me the opportunity to read your manuscript. I truly felt honored that you trusted me and wanted my opinion. I absolutely loved it and can’t wait to see this book (books) take off like rockets! Can’t wait to…

Heidi

I am writing to thank you for the autographed copy of ‘Clients First.’ I LOVED IT. I read it like a love story but it was sprinkled with humor and filled with ‘little’ moments for me. I will carry the lessons I learned with…

Industry Praise

Lindsay

I have been an active and licensed REALTOR® for over 39 years. In these many years I have been a listing/selling associate, a branch manager, a trainer, and a designated broker. I mention that because I have worked with many other REALTORS® and real estate licensees in these various…

McCarty

From day one, my relationship with Joseph and JoAnn Callaway has been a wonderful experience. I am continually impressed by the scope of their business, their attention to detail, and the loving relationship they share that makes every interaction with them pleasant.

Bass

I am pleased to write this letter regarding my experience with Joseph and JoAnn Callaway, who are affectionately known as “Those Callaways.” I have been practicing law here in the Valley of the Sun for more than 30 years, and my practice is highly concentrated in the area of…

Billy Jensen

It is with great pleasure that I am writing this letter introducing Joseph and JoAnn Callaway. I have had the privilege of knowing them for over twenty years. I have worked with countless real estate professionals in numerous states over the course of my career and I have never…

Sharon and Nayt

JoAnn and Joseph,

Nayt and I wanted you to know how pleased we were with the total procedure and work done by your group in selling our house. Our rental on Cactus was awesome, too. But our home presented more and more problems in a failing market. Your marketing plan…

Robert and Kris

Hi JoAnn,

You and Joseph sold our home a few years back. At that time, we were moving to Florida, then I left the company I was working for and we moved back to our hometown in WA State. I started a new company a couple years ago and we…

Linda and Jim

Dear JoAnn and Joseph,

We are about to pack up our computers and since we have lost the fine art of handwriting, we are typing this note (not what Martha Stewart would do!) So although we aren’t quite finished with this selling process, we now believe it is really happening….

Mark

Just wanted to send a note of thanks to all that helped facilitate our move. We said goodbye to the movers about 9pm and made it to bed at 2am. That was about the time I realized I hadn’t started new service for natural gas. Luckily I was able…