How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 1:13 p.m. today, power has been restored to all customers in Long Beach, however some customers who have been on generator power may experience temporary outages as we connect them to the network as safely as possible.

We thank customers for their patience as we work to restore them to the network as safely and efficiently as possible. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity.

We will continue to distribute food, ice, and water at a distribution center at 925 Locust Avenue until 9 p.m. tonight. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the especially important safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Do You Qualify for Public Assistance?

If you receive public assistance, you may qualify for help paying your electric bill or for the Energy Savings Assistance Program, which can help you conserve energy and reduce your electricity costs.

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You’re eligible for income-qualified programs if you are a homeowner or a renter who is an SCE customer and participates in one of these California assistance programs:

Medi-Cal/Medicade

CalFresh / SNAP (Food Stamps)

TANF/Tribal TANF

WIC

Medi-Cal for Families (Healthy Families A&B)

LIHEAP

Supplemental Security Income (SSI)

National School Lunch Program (NSLP)

Bureau of Indian Affairs General Assistance

Head Start Income Eligible (Tribal Only)

Do You Fit Income Requirements?

You may be eligible for help paying your energy bill based on your household income. Household income eligibility is calculated by adding together all income sources, including wages or salaries, Social Security, pensions, unemployment benefits, child or spousal support, workers comp payments, disability, scholarships, legal settlements and other sources not listed.