Unified Communications for Small and Medium-sized Enterprises

Monday, 23 August 2010 15:12

Komputronik uses cloud services from Central Europe On-Demand to serve business needs of SMEs and corporate customers in Poland.

Komputronik, the largest retailer of computer hardware and accessories, and one of the top ten IT companies in Poland, recently launched their new business solution for SMEs and corporate customers. To better serve the needs of corporate and small-and-medium enterprise (SME) customers, Komputronik now offers best of breed cloud applications delivered by Central Europe On-Demand.

A Microsoft Gold Certified Partner, Komputronik is a Polish distribution center that sells over 17,000 products, including software and technology, to a range of businesses across many different industries. One of their fastest growing divisions is ‘Komputronik Biznes’, offering solutions for both private companies and the public sector. Central Europe On-Demand (CE On-Demand), also a Microsoft Gold Certified Partner and winner of the 2010 Microsoft CEE Partner of the Year Award in Hosting Solutions, is their first cloud services provider to further broaden their service portfolio for customers and their nationwide team of several dozen advisors. Hosted solutions from CE On-Demand include Microsoft Exchange Email, SharePoint Services, Office Communication Server and Backup & Recovery.

“With this new division, we would like to fulfill modern business needs of SMEs and corporate customers. As value is always a core motivator of Komputronik’s customer base, we looked for the most cost-effective solution that would provide our customers with the maximum in features and functionality for their money, without requiring costly software upgrades or third-party technical support.” – said Miroslaw Jasiak, Marketing Director of Komputronik.

The Microsoft technology-based Unified Communications (UC) services portfolio, which CE On-Demand provides as a cloud-based whitel-label service to Komputronik, aims to improve communications within any size of company – from a handful to hundreds of employees. Voice and video communication, e-mail exchange, participation in video conferences, exchange of instant messages, and access to multiple calendars as well as a corporate address book, makes use of the service simple and relevant to any level of employee, from the CEO to the mobile sales person. Mission-critical corporate data can be saved onto SharePoint, and companies do not have to worry about the availability of important documents, as the hosted Backup & Recovery service guarantees secure and reliable recovery in case of data or equipment loss.

All these services are available to Komputronik Biznes customers for a small monthly fee per end user, including 24/7 support and 99.99% availability.

“This technology and services portfolio has been developed to drive productivity within companies of all sizes. CE On-Demand is very pleased and proud that Komputronik has chosen to provide its customers with modern, reliable and cost-effective software services which will streamline communication costs and ultimately make these companies more competitive in the Polish market and beyond. With our operations located throughout Central Europe, it is our aim to help businesses in the region, providing them with affordable, world-class cloud solutions while maintaining the highest security standards” – said Przemek Sienkiewicz, General Manager for Poland and Ukraine, Central Europe On-Demand.

“The cooperation of two of our Gold Certified Partners, to align and join their forces in what they do best, is at the cornerstone of our Partner and Cloud Strategy in CEE. With the help of their professionalism in their separate businesses, our technology can now reach hundreds of thousands of new customers, who now have access to enterprise quality Microsoft UC applications at an affordable monthly fee. Microsoft is honored to be the partner of such experienced and sophisticated companies to help businesses in the region” – explained Pavlos Kyriacou, Strategic Alliance Manager, Microsoft Central & Eastern Europe.