The CBF partnered with three graduate students from the IIT Institute of Design to study and develop recommendations for a central starting place/resource center for people without lawyers at or near the main civil courthouse in downtown Chicago (the Richard J. Daley Center, 50 W. Washington, Chicago). After conducting in-depth observation, research and analysis on existing services for people without lawyers in the Circuit Court of Cook County, the majority of the report identifies specific concept recommendations for features and services that the central starting point/resource center could include.