One of the big selling points for most I believe is the interchangeability of the sensor on the big Ursa. Owners were also told once the 4.6K sensor and mini went on pre-order last year that owners would be receiving the turrets before the Minis ship for brand loyalty. Obviously, this isn't the case at this point, however there seems to be a complete disregard for the turrets as they haven't been mentioned at all in the press release.

So are the turrets shipping simultaneously? I wont speculate further but anything less than immediate turret shipping or side by side shipping would be unacceptable, especially for those who put a pre-order in at last years NAB.

Looking at the amount of time and effort that they put into this announcement and with the video and statements having no mention of the turrets, I think you have your answer. This wasn't just a the minis are shipping post like the one from Hook. The Mini's are their main marketing camera and they are way overdue so they are shipping them first dispite what they promised before. I really hope that is not the case but is sure does look like it.

Well they haven't updated the big ursa product page, it's still shipping in March and still has a global shutter... So putting my positive hat on maybe our loyalty will be rewarded with global shutter....

(Although honestly I'd rather have the rolling shutter and now please... It's really not that necessary imho- hundreds of vfx films have been made quite adequately without one!)

There was also the ursa b4 mount... But staying positive, this version exists... And Mr Brawley posted a photo of it back in September (albeit probably a prototype)

And from a business point of view look at the number of views this thread has had vs the one about the mini shipping... There's probably only a handful of people who are actually waiting for the turret

Gavin_c_clark wrote:And from a business point of view look at the number of views this thread has had vs the one about the mini shipping... There's probably only a handful of people who are actually waiting for the turret

Still proper frustrating though

Exactly. That's business. Sucks for us. Plus they did mention as a "thanks" for loyalty and for buying into the Ursa early. But again, business. At any rate, I can't wait for the turret. I hope the wait isn't too long.

Is is definitely disappointing to not have heard any news for us "loyal" customers.With BMD, no news speaks volumes.And for them to not even whisper anything regarding the up-gradable turret... I will assume the absolute worst.

It would be fun to keep posting on this thread on a regular bases, just to keep it at the top of the list.Or even to hijack all the other threads and post questions about the turret to try to get them "locked" for being off-topic.

Is is definitely disappointing to not have heard any news for us "loyal" customers.With BMD, no news speaks volumes.And for them to not even whisper anything regarding the up-gradable turret... I will assume the absolute worst.

It would be fun to keep posting on this thread on a regular bases, just to keep it at the top of the list.Or even to hijack all the other threads and post questions about the turret to try to get them "locked" for being off-topic.

Hehehe

I think there will be a nice surprise for us early adopters of the Ursa V1/V2. No news for the most part when it comes to BMD means its quite possible they're working on it.

I really want to keep the faith, I've been a BM advocate since the first cinema camera and I've owned every camera to date except the studio versions. Research and development issues such as implementing global shutter I can understand wholeheartedly. However if you go back on your word in regards to "rewarding" loyal customers, then that in itself is the proverbial slap in the face. I'm not even trying to come of as entitled snob, but in business and most other endeavors your word is your bond.

It would also make sense to me to clear turret allocations because we are the minority, and manufacturing the turret has to be easier and faster than building an entire Mini 4.6K camera system. So lets see what Grant and BM has in store for those of us who bought into their Flagship system.

I've been a very loyal BM customer for some time now, owning 5 of your cameras. I purchased an URSA V1 after the promise of the customer loyalty pledge we were given to receive priority on the 4.6K sensor. I understand delays and whatnot but this is pretty *******. I sunk thousands because of your promise. This isn't like a preorder that I cancel and I lose nothing.

Whoa Whoa Whoa... I +1 Vics sentiments, "TBD" and "It Will Happen" is unacceptable and pretty anti-climatic giving todays news. What could possibly be holding up shipping if its merely a sensor swap and GS got 86'd. The turret in itself is already manufactured, (should be as easy as dropping the 4.6K in an empty turret shell no?). We have better cooling, firmware is pretty global since what 2.0 I believe? So it shouldn't be a hardware issue. I'm Literally scratching my head right now.

So what are the perks of owning the flagship camera, ehhh I should reword that, sounds like entitlement lol. What are the plans to "Reward Brand Loyalty" if shipping us the sensor early is off the table? Discounted sensor upgrades? Free evf?(unlikely).

NAB is a month away so that would be a year from announcement, granted no money has exchanged hands. I'm sorry money has exchanged hands as people bought into the system based on the priority promise. This should be interesting....

(Edit: I'm not trying to come off as argumentative either I'm just genuinely frustrated right now as a consumer. WE aren't potential customers with a pre-order voucher. WE invested into your camera system based on a promise and apparently that promise has been broken)

VicHarris wrote:I've been a very loyal BM customer for some time now, owning 5 of your cameras. I purchased an URSA V1 after the promise of the customer loyalty pledge we were given to receive priority on the 4.6K sensor. I understand delays and whatnot but this is pretty *******. I sunk thousands because of your promise. This isn't like a preorder that I cancel and I lose nothing.

You're move BM.

Hi VicHarris,

Totally understand your frustration. If we could make it quicker, we would. It's not as simple as choosing whether the sensor goes into URSA Mini or the URSA turret. There's still engineering work involved.

Brandon Richardson wrote:Whoa Whoa Whoa... I +1 Vics sentiments, "TBD" and "It Will Happen" is unacceptable and pretty anti-climatic giving todays news. What could possibly be holding up shipping if its merely a sensor swap and GS got 86'd. The turret in itself is already manufactured, (should be as easy as dropping the 4.6K in an empty turret shell no?). We have better cooling, firmware is pretty global since what 2.0 I believe? So it shouldn't be a hardware issue. I'm Literally scratching my head right now.

So what are the perks of owning the flagship camera, ehhh I should reword that, sounds like entitlement lol. What are the plans to "Reward Brand Loyalty" if shipping us the sensor early is off the table? Discounted sensor upgrades? Free evf?(unlikely).

NAB is a month away so that would be a year from announcement, granted no money has exchanged hands. I'm sorry money has exchanged hands as people bought into the system based on the priority promise. This should be interesting....

It could be finishing the firmware/software to integrate it into the parts of the Ursa and also the allocation of sensors. The Minis probably have a heck of a preorder backlog.

I'm just speculating here. Yeah, I'm kinda bummed too, but it is what it is. That doesn't mean I'm not going to cry myself to sleep tonight after drinking a tall cup of warm milk.

Brandon Richardson wrote:Whoa Whoa Whoa... I +1 Vics sentiments, "TBD" and "It Will Happen" is unacceptable and pretty anti-climatic giving todays news. What could possibly be holding up shipping if its merely a sensor swap and GS got 86'd. The turret in itself is already manufactured, (should be as easy as dropping the 4.6K in an empty turret shell no?). We have better cooling, firmware is pretty global since what 2.0 I believe? So it shouldn't be a hardware issue. I'm Literally scratching my head right now.

So what are the perks of owning the flagship camera, ehhh I should reword that, sounds like entitlement lol. What are the plans to "Reward Brand Loyalty" if shipping us the sensor early is off the table? Discounted sensor upgrades? Free evf?(unlikely).

NAB is a month away so that would be a year from announcement, granted no money has exchanged hands. I'm sorry money has exchanged hands as people bought into the system based on the priority promise. This should be interesting....

It could be finishing the firmware/software to integrate it into the parts of the Ursa and also the allocation of sensors. The Minis probably have a heck of a preorder backlog.

I'm just speculating here. Yeah, I'm kinda bummed too, but it is what it is. That doesn't mean I'm not going to cry myself to sleep tonight after drinking a tall cup of warm milk.

I've already started drinking! 2 down. I should stay away from the internet tonight

"It WILL HAPPEN" is good enough for me. And I'd actually prefer it with the global shutter. I guess lots of URSA v1 owners didnt pre-order the 4.6k turret so BM thought the turret wasn't that important. I DIDN'T pre-order, but the turret was the reason why I went for the URSA. I'm pretty sure most URSA owners want this upgrade even if they didnt pre-order. I wouldn't even mind paying more for it. And of course I'm hoping for an EVEN BETTER turret later next year!!!

I had 3 issues with my camera and still have to send it in for repair (abroad now). But the 4.6K current is what makes me work around the problems - and I plan to stay with blackmagic.

VicHarris wrote:I've been a very loyal BM customer for some time now, owning 5 of your cameras. I purchased an URSA V1 after the promise of the customer loyalty pledge we were given to receive priority on the 4.6K sensor. I understand delays and whatnot but this is pretty *******. I sunk thousands because of your promise. This isn't like a preorder that I cancel and I lose nothing.

You're move BM.

Hi VicHarris,

Totally understand your frustration. If we could make it quicker, we would. It's not as simple as choosing whether the sensor goes into URSA Mini or the URSA turret. There's still engineering work involved.

This is a pretty hard pill to swallow considering the first footage we saw from the 4.6k sensor came from a big ursa. I also remember seeing photos of a 4.6k turret on John Brawleys Twitter account many months ago. If memory serves it was a month before any images of the 4.6k mini surfaced.

I've read 1000's of posts on this forum since 2013. Many of them simply begging for information.

Then, out of nowhere... Tony R. or John B. will pipe up and cryptically say "soon".

Here's something you can take to the bank: over-promising and under-delivering is not the key to success. And when you **** up, it's far better to over-communicate, then to go silent.

But, given the Grant video where he appeared to be more defensive than anything else... and the "let me answer some of the more popular questions, like: "... the most frequently asked question we get is why 4.6k for resolution".

Really? THAT is the most frequently asked question you've received over the last 9 month delay?

Come on, man.

Oh, and just to "stay on topic", I noticed in the new and improved URSA manual it illustrates upgrading the turret and the hex screws and specific torx... woah... sounds like surgery. Thoughts, anyone?

I'll chime in here a little as well. It's pretty unfortunate to hear about the turret to say the least. Some of the other users on other forums have brought up this information when speaking with Blackmagic reps at various shows recently, so its not exactly a surprise. But its certainly puts the early adopters in a bad position. The big Ursa has already faced some serious problems in the past with pink noise issues and other things (I've personally had to send mine in to get replaced), and the point cobydax brings up only kind of compounds my worries. I've had a suspicion that the sensor instillation might not be as easy as people think. When this upgrade finally gets released the warranty on my camera will already have reached its 1 year limit, so I'll be forced to attempt a sensor upgrade on an out of warranty camera. I can imagine if something were to go wrong for whatever reason I would be out 8000$, seeing as I purchased the 4k before the price drop.

I know I've mentioned this in another post but Blackmagic should strongly consider offering an extended warranty with the big Ursa. It's supposed to be a camera that will have multiple upgrades, or so advertised, and one of the main reasons for my initial purchase over other cameras. It only makes sense to offer something that covers the body of the camera along with the new sensor for another year. Hopefully, this is something that is already included in the sensor upgrade package itself.

VicHarris wrote:I've been a very loyal BM customer for some time now, owning 5 of your cameras. I purchased an URSA V1 after the promise of the customer loyalty pledge we were given to receive priority on the 4.6K sensor. I understand delays and whatnot but this is pretty *******. I sunk thousands because of your promise. This isn't like a preorder that I cancel and I lose nothing.

You're move BM.

Hi VicHarris,

Totally understand your frustration. If we could make it quicker, we would. It's not as simple as choosing whether the sensor goes into URSA Mini or the URSA turret. There's still engineering work involved.

This is a pretty hard pill to swallow considering the first footage we saw from the 4.6k sensor came from a big ursa. I also remember seeing photos of a 4.6k turret on John Brawleys Twitter account many months ago. If memory serves it was a month before any images of the 4.6k mini surfaced.

Bad news is better than radio silence . So back to shooting, creating and twiddling my thumbs while I check the forums for an update. At least the Mini is getting out to the masses so more footage for us to see and play with once people start releasing dngs.

Totally understand your frustration. If we could make it quicker, we would. It's not as simple as choosing whether the sensor goes into URSA Mini or the URSA turret. There's still engineering work involved.[/quote]

This is a pretty hard pill to swallow considering the first footage we saw from the 4.6k sensor came from a big ursa. I also remember seeing photos of a 4.6k turret on John Brawleys Twitter account many months ago. If memory serves it was a month before any images of the 4.6k mini surfaced.[/quote]

Not that I expect this to be answered but how tentative is "It will Happen" . Can we say imminent like by NAB(1 Month). Or should we be looking at 3-6 months. With Minis popping up on eBay I'm trying to decide if I should take the 2 grand for upgrade and add 3-4k to it and try to get one of these minis before the gougin begins lol

Brandon Richardson wrote:Not that I expect this to be answered but how tentative is "It will Happen" . Can we say imminent like by NAB(1 Month). Or should we be looking at 3-6 months. With Minis popping up on eBay I'm trying to decide if I should take the 2 grand for upgrade and add 3-4k to it and try to get one of these minis before the gougin begins lol

I think there's a lot of supply out there. I've already seen three cameras listed on Ebay. I wouldn't take any gouging because I think they have put a lot of cameras out there and they seem to be ahead with production...

I really appreciate all the work BM has put into creating some amazing tools. My ursa has served me well and its paid for itself a few times over. When the announcement was made that turrets would be given to current ursa owners as a 'reward for loyalty' I wasn't expecting it and was pleasantly surprised. Now that that hasn't happened, I can certainly understand reasons why but it still stings a bit. I get excited about new products but don't get upset when they aren't released on time. I think what makes this annoying is the whole reward for loyalty thing. On top of that, it's as if it was never said - no mention of the previous pledge - nada. Then when customers get upset in this thread they're met with a 'this stuff isn't easy' comment. I dont think anyone doubts this stuff is incredibly dufficult. I just want to know what's up and what changed.

Guy Fiorita wrote:I really appreciate all the work BM has put into creating some amazing tools. My ursa has served me well and its paid for itself a few times over. When the announcement was made that turrets would be given to current ursa owners as a 'reward for loyalty' I wasn't expecting it and was pleasantly surprised. Now that that hasn't happened, I can certainly understand reasons why but it still stings a bit. I get excited about new products but don't get upset when they aren't released on time. I think what makes this annoying is the whole reward for loyalty thing. On top of that, it's as if it was never said - no mention of the previous pledge - nada. Then when customers get upset in this thread they're met with a 'this stuff isn't easy' comment. I dont think anyone doubts this stuff is incredibly dufficult. I just want to know what's up and what changed.

Guy I really want to believe BM will somehow give us something a bit extra with the turrets. Global shutter, maybe a price reduction? BM has given us stuff that wasn't even promised in some of their cameras. So there's always hope. I'm waiting on the PL turret myself. After buying 3 cameras right before a price reduction, trust me I would be first in line for any incentives they offer.

rick.lang wrote:I don't think you'll feel quite so betrayed when you are the first to have a 4.6K turret that supports user selectable global shutter and rolling shutter.

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That would be cool. But it would be nice to not wait after being promised.

But if we had the option to switch between global and rolling, that would be kinda cool. But the more I think about it, I'd hardly use Global because I want the DR. It would be for .02% of my shooting like camera flashes and maybe car mount.