3 ways automation will spark the next generation of shared services

Trends impacting the evolution of shared services

For shared services leaders, process automation isn’t a new concept. It’s been a critical part of the conversation for years as organisations continue to consolidate services and move their service centers up the maturity ladder.

But with new technologies emerging, what does that mean for automation as we’ve known it? Here are the top three trends regarding automation and the evolution of the next generation of shared services:

Related Content

One platform. Unlimited potential.

OnBase by Hyland is a single enterprise information platform for managing content, processes and cases. OnBase has transformed thousands of organisations worldwide by empowering them to become more agile, efficient and effective.