If you need support from Yola please contact us via support@yola.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!

Did you manage to set up your Yola Mail by following the instructions under the link that Laura provided? If not, please let us know where you experience problems, if you get an error message, and don't forget to provide the login e-mail address to your Yola account (no password).

Every time I try to set up my Yola mail, I get the error message below:
"Uh oh. Email Domain Validation Error
We are experiencing a problem validating the domain associated with your mailbox. In the meantime, you can access your Yola Mail login by clicking on this link: http://mail.emdialogo.com
If you are still having difficulty, please contact support for assistance".
My log in email address is: badenes2002@yahoo.com.
Hope we will be able to fix this problem is soon as possible.
Thank you,
Anna

On the next page, you will create a username and password to add a mailbox for your domain. Please note: This is the username and password you will use to access your mail. It is not the same as the username and password you use to log in to Yola. For example, if you would like to have the email address "contact@yourdomain.com" as your main email address, then type in "contact" and a password in the two fields.

You will be able to log in to your webmail on http://mail.yourdomain.com/ (replace "yourdomain.com" with your domain name).
Your username and password are the username and password you chose when you configured your mailbox.

I was able to see your Yola Mail mailbox in your My Yola under "Yola Mail". If it doesn't get displayed on your end, please log out of your Yola account, and clear your cache and cookies, or use a different browser.

Then log in again and check your Yola Mail page. If it doesn't show you your mailbox, please click on a different link of the left-hand side navigation, such as "My Yola", and then click again on "Yola Mail". Now you should be able to view your mailbox which has been succesfully set up. You will be able to log in via clicking "Check inbox".

Please don't give up! I'm sorry that this must have been very frustrating for you. I'm looking into it right now, and it seems there is an error with your e-mail configuration. I will do my best to get this sorted out soon!

Your mailbox configuration has been fixed. Please log out of your Yola account, clear your cache and cookies again, log in again, and then try your Yola Mail login. It may be necessary that you change the password to your Yola Mail login first. You will see the option to do this right on your Yola Mail page next to your mailbox in your My Yola.

Please let me know if it should still not be working. I'm convinced we will finally get it running!