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WHITE PAPER:
This helpful resource defines and discusses network operations centers and help desks, including their functions, what differentiates them from one another, how they contribute to a managed service provider's business, and whether or not MSPs should consider outsourcing them.

WHITE PAPER:
This white paper takes an uncommon look at how – thanks to mobile and cloud technologies – the world of work is changing and why. Specifically, it focuses on ways IT leaders can be proactive about building a work environment that's ready for the future.

WHITE PAPER:
Take a look at some of the top-paying certifications as determined by the more than 11,000 responses to our 2015 IT Skills and Salary Survey of your peers across North America. Certifications in IT security, networking, and systems management are at the top of the certification pay scale.

WHITE PAPER:
With the explosion of data, storage environments are becoming more complex. Poorly designed storage infrastructures are putting companies at risk. Download this study to learn how storage managers built stronger storage management teams and environments.

WHITE PAPER:
Your aspiration: As a CIO, drive change, innovation and efficiency to help build a smarter enterprise that will prosper amidst global competition. Your daily challenge: As a CIO, deliver business results faster and better–with less. This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis.

WHITE PAPER:
The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.

WHITE PAPER:
This whitepaper gathers together the views of IT leaders from a recent survey of IT leaders and identifies the most typical roadblocks encountered when attempting to modernize legacy systems – as well as how they address those challenges.

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