Please login our website: www.cmch-vellore.edu Are you a patient Book an Appointment Proceed New patient

Kindly fill in the details and proceed for appointments choose the department and read the description about the particular department and finally make the payment. Payments can be done through – Net Banking / Debit & Credit card.
3) How to make repeat appointments online?

Please login our website: www.cmch-vellore.edu Are you a patient Book an Appointment Proceed With Hospital Number

Please type your Hospital number and Year of Birth. Choose the department using the option frequently visited clinic (or) New Clinic and read the description about the particular department before proceeding for payment. Payment can be done through Net Banking/Debit & Credit card

Private Patient : You can go to Silver gate room no 600 with pre-registration done online / without pre-registration also.

General Patient: You can go to ISSCC Building ground floor for general appointments, visit Reception – 400 (For new registration form) fill the registration form , then go to the Triage, then take a token to visit the payment counters to the appointment.

Please login our website: :www.cmch-vellore.edu Are you a patient Book an Appointment Proceed New Patient Fill in the online pre-registration form and submit Kindly note the Trans Id (Username) and password

International patients need not do Pre-registration online as it is done by our staff at the International Relations Office (IRO – room no. 900 B, Prince Manor Building) followed by the new registration and doctor’s appointment at the same place. Patient and the relatives should report at IRO with the passport and previous medical reports if any.
9) Can I do my pre-registration and make my appointment in CMC?

Yes, when you do the pre- registration you will get a confirmation number. This can be presented at the SILVER GATE (600) for private appointments and ISSCC Building ground floor counters for general appointment.
10) Should I fill in separate new registration form for each department I choose to see?

No, you should register only once in CMC and get a hospital number. This number should be used for all other department consultations (lifetime number).
11) Can I use the same hospital number which I have taken online to book another appointment when I visit CMC?

Yes, you can use the same number to make all your appointments.
12) If I am registered as a private patent with one doctor, do I have to continue as private patient in all other departments?

Not necessarily. If you are registered as a private patient for one department, you may choose to register as a general patient in other departments, and vice- versa. The hospital number remains the same.

Appointments can be available from 492 counter by providing appropriate identity proof (voter ID card, pan card, passport, etc.,) along with Hospital Number Card. Patient and his Hospital number is mandatory when you approach 492 counter. (Subject to availability of cancellation on that day)
17) I am a private patient, after seen my doctor and he/she referred me to another clinic, what should I do?

You can avail wheel chair / stretcher from the wheel chair / stretcher bay opposite to ISSCC Building near RT Block by depositing Rs. 100/-. This money will be refunded when you return wheel chair/ stretcher by producing the receipt.

If you have cash balance in your OPAD your transactions for appointment, lab investigations and pharmacy can be done in your doctor’s chamber.
25) If any transactions are done by the doctor. What should I do?

No, except a few counters all OP floor counters are made cashless. You can use OPAD, Credit / Debit card to pay in these counters

You can also use online payment option. www.cmch-vellore.edu Are you a patient Other Online Services ONLINE PaymentsMode of payments: Pay using Debit/ Credit cardPay using Net Banking
28) The doctor asked me to visit him again and have also given me lab requests for tests and prescriptions. What should I do next?

Take the repeat appointment slip and the lab requests to the payment counter or do online payment. Every floor in the OPD block has a payment counter, apart from those on the ground floors of both the main OPD building and ISSCC building. The staff there, will accept payment and give you a receipt as well as computerized test slips for the appointment and the laboratory tests.
29) My doctor referred me to consult a doctor from another department. How should I proceed?

If the concerned department has an OP Clinic on the same day and if an appointment is available, you may be seen on the same day. If not, you may book the next available appointment. If you wish to be seen as general patient, there are no additional charges, if an appointment is available on the same day. If you wish to be seen as a private patient, you may need to pay a fresh fee to see a consultant, even if an appointment is available for the same day.

Yes, you can get refund if the doctor signs for it. You can get further information from G32 Counter in ISSCC Building ground floor. If you are a OPAD holder, the money will be directly credited to your OPAD account once your doctor cancels and refund.

Beware of Touts. Don’t pay extra amount to anybody outside CMC. Always ask for payment receipt and check whether you paid any extra amount.
41) Is there any CMC authorised service centre available outside CMC to book appointments?

No, we don’t have any service centre outside. You can directly come to our cash counters to get an appointment.

Please do not contact anybody outside CMC for appointment. You might be charged extra amount than what we collect in CMC.

55) If I am unable to attend the OPD on appointment date, can I cancel and get refund for my general appointment?
There is no refund policy for general appointments unless patient gets admitted in CMC. But you can postpone your appointment one day before the appointment date in the MCTT supervisor counter (G32)

61) I have been referred from casualty to see the doctor on OPD basis, if I do not get early appointment date, where should I contact?
Contact 492 counter with patient and patient ID proof, for an early appointment date for general patient. Private patient should contact Silver gate 600