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Software Description:

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Software Description:

BlackCurve provides an online pricing tool that has in-built error checking to ensure you don't unknowingly sell a product or service at the wrong price.

With BlackCurve, when a pricing change is made active, all applicable users and systems are instantly given visibility of the latest correct prices.

BlackCurve is hosted in an ISO Accredited Data Centre with the latest in security protection. In addition, all users are given a password protected profile which can be monitored by an admin and restricted instantly following e.g. a staff member leaving the business.

BlackCurve gives you the ability to set discount limits, and has an in-built approval workflow for when further discounting may be required to win an order.

BlackCurve comes with advanced pricing rules out of the box, with all the calculations handled automatically.

The move from traditional infrastructure to cloud providers like Amazon Web Services introduces a host of new security challenges for organizations of all sizes. Cloud providers handle the physical and network security, while the customer is responsible for designing, launching, and maintaining secure environments within that cloud platform. Amazon Web Services alone has thousands of configuration options and security settings across its suite of products. CloudSploit provides hosted software that continually audits these settings across all of a customer's accounts, producing reports that outline potential security risks and misconfigurations. CloudSploit's product helps DevOps, management, security, and legal teams maintain a secure and compliant cloud infrastructure environment.

Features:

Features:

Pricing

Configuration Rules

Product Catalog

Customer Management

Forecasting

Data Import

Data Export

Multi-User

Analytics

Features:

API

Dashboard

Notifications

External Integrations

Summary:

User friendly

Quick to deploy

Easy to maintain

Increases Agent productivity and call rate

Improves Agent conversations with workflow driven CallGuides

Summary:

No key features associated with this application.

Summary:

Automated AWS security and configuration monitoring

Team

$165.003 user(s) / month

Included in plan:

Standard Support Hours

2 Standard Users

1 Admin User

Start with 1 Sales Channel

From 1,000 SKUs

Professional

$577.007 user(s) / month

Included in plan:

Standard Support Hours

5 Standard Users

2 Admin Users

Start with 3 Sales Channels

From 10,000 SKUs

Enterprise

$1,070.007 user(s) / month

Included in plan:

Extended Support Hours

5 Standard Users

2 Admin Users

Start with 7 Sales Channels

From 25,000 SKUs

Free

Free

Included in plan:

unlimited on-demand scans

unlimited users

unlimited stored accounts

Basic

$7.171 user(s) / month

Included in plan:

unlimited on-demand scans

unlimited users

unlimited stored accounts

Auto scans every 36 hours

Scan and risk email alerts

3 months of saved results

Downloadable scan reports

Searchable results

Plus

$36.001 user(s) / month

Included in plan:

unlimited users

unlimited stored accounts

Auto scans every 6 hours

Scan and risk email alerts

6 months of saved results

Downloadable scan reports

Searchable results

Enable custom plugins

Unlimited sub-teams

unlimited on-demand scans

Premium

$99.001 user(s) / month

Included in plan:

Powerful API Access

14 months of saved results

Enable custom plugins

Unlimited sub-teams

Auto scans every 1 hour

Scan and risk email alerts

Searchable results

unlimited on-demand scans

unlimited stored accounts

Downloadable scan reports

Assigned technical resource

FAQs:

What is this service generally used for?

Fundraising, Inside Sales, Lead Generation, Debt Collection

Does this service offer an API?

Yes

Who are the main user groups of this service?

Inbound and Outbound Call Centre Teams of greater than 5 Agents

What platforms does this service support?

Web-based solution preferably Chrome on PC/Mac

What are some applications this service is commonly used in tandem with?