FAQ

The FAQs are designed in a way to help you use this site to its full advantage. We try to polish
our content like a rare gem and our goal is to create an easily searchable website for you to
admire that. If you still face any glitches in navigation or want to suggest anything that we may
have missed, please do not hesitate to contact us through our contact us page.

I'm new here, how do I browse to get the best dance experience?

Ola newbie, welcome to The Dance Bible! Have you registered with us yet?

If you are a passionate dancer looking to learn more about the dance style you are
pursuing, head over to our Dance Styles section featuring varied dance styles,
their history, correct terms & techniques and attire and a range of How To videos
to get you started.

If you are an aspiring dancer or a concerned dance parent looking for the right
dance school in your vicinity head here.

If you want a break from your busy dance schedule and need to rejuvenate and
share a laugh head to our Quotes and Memes section.

If you just want to talk about how tough your day was in the dance studio and
want a genuine ear who can relate to your feelings, or you just have a question
bothering you but feel too shy to ask in person, the Dance Forum is just for you
where we discuss right about anything related to dance.

Who is your dance idol? Find them in the Biographies section or check our
Interviews Page to get inspired by the new and talented names of the dance
industry.

What is your portfolio? How can I add mine?

A portfolio is a reflection of who you are as a dancer – your accomplishment, your skills,
your experience as a dancer. Whichever level you are at in your dance career, The Dance
Bible supports and nurtures a dancer to promote their work. It's more than okay to brag
here and get the much deserved appreciation for your work!

Fill in the details, make it jazzy, add the best of your videos and images to make it
appealing, link your other social handles for more coverage and click on Submit.

Your online dance portfolio is now ready to share with the world.

I am a freelance dancer and choreographer. Where do I add my portfolio?

Dear Freelancer, you chose a different path. Instead of going for a full time position in a
dance company you decided to dance on your own terms, on your own time. We
appreciate and admire that, and hence have created the Freelance Registration form just
for you so that you can add your freelance portfolio, promote and network yourself and
find the best suited work for you.

Fill in the details, make it jazzy, add the best of your videos and images to make it
appealing, link your other social handles for more coverage and click on Submit.

Your online freelancer dance portfolio is now ready to share with the world.

We are a Dance School looking to add our school to The Dance Bible's growing database.
How do we go about it?Listing your Dance School with our online database is the smart way to go. It will not only
strengthen your social presence but will also help you market yourself better to find the right
dancers for your company. Students worldwide are looking for professional training and finding
the right mentors to guide them. Reach out to them here and list your USPs with us to help them
choose their dance education wisely.

If you haven't found what you're looking for or not satisfied by the search, contact us
here and we will help find a solution.

We have a dance performance coming up. Can we list our event on your website?

We encourage artists to promote their work, so yes we would be delighted to showcase
any upcoming event or performance on our Dance Events page. Add your now!

Can we contact you to review our event?

Yes, we were coming to that. We would love to cover and report any dance event in the
city. Please send in a request for the same via our contact us page and be sure to
compensate us for the tickets/free passes (that's all we ask!)

What is Dance Diaries? And how can I contribute for the same?

A Dance Diary is a page from your dance journey, an experience that you would like to
share with the dance world. Just click on Dance Diaries and Add Your Dance Story. It's
that simple!

How can we contribute or get featured on The Dance Bible?

We invite quality articles on relevant dance related topics which we feature as Guest
Posts on our blog. If you are a dance enthusiast, having experience in writing and
have ideas that our blog hasn't covered yet, we are happy to include your words and
experiences.

Please note that we do not accept guest posts from commercial or SEO link builders.

Below is the submission procedure:

Articles may be submitted in rich text or in a Word document (doc or docx) via
email to info@thedancebible.com

Please use the word GUEST in your subject line. If you don't, your request might
be ignored.

Please include your name and bio at the bottom of your article.

Please pitch your idea first, with two or three article ideas that bring a new
perspective to our dance blog. We will get back to you in 2-3 days post which, we
will require your complete article to be submitted within a given deadline.

You may also contribute towards our website by covering/reviewing Dance Events in
your city. Please note a prior experience in content writing/ review writing is a must
for this. If you are interested, write to us!

Do you pay for the guest posts?

The Dance Bible blog is known for its great content and has a wide audience but we do
not pay for guest posts yet. If however we like your work and you can manage to write
full time for us, we can negotiate a compensation plan that works for us via email
correspondence.

When you write for us, we promise effective exposure for you and an opportunity to
develop your dance writing and build a rapport in the dance industry.

Bios and links are included for the contributor, providing quality backlinks which lets
readers know a little about you.

Do you pay for covering/reviewing the Dance Events?

We compensate the reviewer in terms of free tickets or passes to the Dance Event. We do
not however pay in monetary terms yet.

We also promise effective exposure for you and an opportunity to develop your dance
writing and build a rapport in the dance industry.

Bios and links are included for the reviewer, providing quality backlinks which lets
readers know a little about you.

What sort of topics does The Dance Bible blog cover?

The Blog and dance articles are aimed to bring high quality, well researched posts to you
relating to everything that is dance. Browse through our Blog section to know more.

Can we suggest a new topic for the blog/article?

Yes of course, suggest a topic we haven't covered through contact us page. Or if you are
keen on writing, refer Q.9

I have a brilliant track that is not yet listed in your audio playlists. Can I add it?

Yes, if there is a song that we have missed please suggest the same to us through the Suggest Audio
button on the Dance Audio page.

Can I suggest a Dance Video to list in your Video library?

Yes, if there is a video that we have missed please suggest the same to us through the
Suggest Video button on the Dance Video page.

How do I subscribe for The Dance Bible newsletter?

Fairly simple, click on the Subscription page and receive fresh newsletter right in your
inbox.

I need the advice of a dance expert on a certain topic. Can you help?

Post your query on the Dance Forum page and an expert will try to answer it as soon as
possible in their best capacity.

Is The Dance Bible open to product reviews?

Yes, If you have a dance company, dancewear brand, dance related product, project, etc.,
that you would like to be featured, please send us a message through the contact us page
or email us at info@thedancebible.com with the word “review” in the subject line and a bit of
information about your product.

We are open to reviewing:

DVD/CD reviews

Dance Clothing/bags

Dance books

Dance gifts

Dance textbooks

We are also interested in reviewing products that are designed for dance studio owners,
such as dance flooring, barres and software.

Please note that we cannot meet timeline requests for reviewing products. We will do our
best to attend to reviews in a reasonable time-frame, but are not able to guarantee
publication at a particular time. Products sent in for review will not be returned (unless
they are deemed unsatisfactory for review), and all reviews will be impartial.

I have a website related concern, can you help?

If you are facing any problem pertaining to the website or ‘The Dance Bible’ feel free to
post on the contact us page.

It’s important that you feel right at home while shopping with us. Take a look at some questions you might have for us regarding your account, shipping, cancellation, payment, returns etc.

How can I get in touch with you?

We are available to assist you from 9am till 6PM, Monday to Saturday. You can reach out to us via email us at support@thedancebible.com for any queries, requests, complaints or just to say Hi!

Is my personal information secure? How can I edit my personal info?

Don’t worry, it is absolutely secure! You can read our privacy policy just in case. Any personal information can be edited through your profile page using your login credentials.

How long will the delivery take?

Although we want to hand you the product within a minute, depending upon your address, the delivery time might vary between 7 - 10 working days.

Sometimes, delivery time is subject to factors beyond our control, including but not limited to, unexpected travel delays from our courier partners due to weather conditions or any political disruptions or strikes. You will have to pardon us for such occurrences. We advise you to check your emails and SMS for any such updates.

How can I track my order?

You can start tracking your order as soon as it has been shipped out. All you need to do is click on the link in the email sent to you after the order is placed and track the journey of your item in real time!

Alternatively, you can also login to ‘My Account’ section to know your order status.

How much will the shipping cost me?

Good news! Everything you order from The Dance Bible will be shipped free of cost. So why wait, we say...Get Shopping!

Will I have to be personally present to receive my order?

We recommend that you receive the order yourself to ensure complete satisfaction. In case you are not present, the parcel will be delivered to the person available and this may be confirmed on call with you by our delivery executive. For security and validation, the signature of the receiver will be taken at the time of delivery.

What should I do if I miss my delivery?

We understand that you can’t wait at home (or office - whatever your delivery address is) right from the time you’ve placed the order till it’s delivered to you. We will make three attempts to deliver the order to you.

So, in case you’ve missed the order delivery- Don’t Worry! Write to us at support@thedancebible.com and we shall take care of it.

Why is the Cash on Delivery (COD) option not offered?

We are not covering COD at the moment. Any inconvenience you face is regretted. Alternatively, may we suggest an alternate form of payment? Perhaps a Credit Card, Debit Card, or Net Banking.

We are not saying that this will be permanent; COD may be enabled in the future. Do check later!

Do you deliver everywhere in India?

We aim to deliver to all the pin codes of India, but we are dependent on our logistics partner. At the time of shopping, please check if your pin code is covered by our Logistics Partner. If not, we would request you to provide an alternate shipping address.

Do you deliver internationally?

Right now, we do not deliver items internationally. You can make a purchase from anywhere in the world using Indian currency as mode of payment as long as the shipping address is within India.

What delivery carriers do you use?

At The Dance Bible, we strive to make each shopping experience outstanding and enriching. Hence, we partner with the best in the industry. We use the delivery services of Delhivery currently and have had the best experience so far.

Are your products of good quality?

Oh Yes! We make sure that our products are of impeccable quality and suit to young taste, something that we would happily buy ourselves. Along with that, we take each product through a multiple-point quality check before shipping it out to you. That’s the last thing you need to worry about!

Do you ship the products as shown?

Yes. All of our products come in a beautiful packaging. They are the perfect keepsakes. All images shown in our product catalog gives the user accurate representation of the product. There may be only slightly colour difference owing to screen resolutions.

I need a copy of my invoice for my order placed with The Dance Bible. How do I go about with it?

We ship all packages with an invoice that can be found along with the product. If after receiving the package, you need another invoice, give us a buzz and we’ll email you a soft copy.

Can I shop for the merchandise on The Dance Bible at other places?

Unfortunately, at the moment, to maintain exclusivity, these exclusive products are available only on The Dance Bible store.

Can I cancel my order?

Oh no! What happened? We are sorry you have to cancel your order. But yes, you can cancel your order. Cancellation is possible only before the product has been shipped. Once it is handed over to our logistics partner we may not be able to cancel the order.

In all events of cancellation, prior to the dispatch of the purchased Products, The Dance Bible shall initiate refunds within 15 (fifteen) business days from the date on which it received the request from the User. Please read our return and refund policy further.

How long will it take to receive my refund after cancellation?

In all events of cancellation, prior to the dispatch of the purchased Products, The Dance Bible shall initiate refunds within 15 (fifteen) business days from the date on which it received the request from the User. The refund will reflect in the User’s bank account within such reasonable time (subject to the policies of the User’s bank in case of bank account/credit card refunds) from the date on which The Dance Bible initiates the refund.

All refunds, shall be subject to applicable charges as may be deducted by the User’s bank.

What are the various modes of payment at The Dance Bible?

You can pay using a Credit Card, Debit Card, or Net-banking option. All these are prepaid methods of placing an order.

Currently, we do not offer "Cash on Delivery" method.

Can I pay using International Currency?

Unfortunately, at this time we accept only INR at The Dance Bible.

What if the amount got debited from my side but I did not receive an Order ID?

We ensure that an Order ID is confirmed only once our bank receives the payment from your bank. Sometimes, due to unforeseen reasons, the amount might be debited from your side but wouldn’t have been received by us yet. Give us a buzz and we'll sort it together.

How do I return my product?

First let us thank you for placing an order with us, and convey our regret that you are wanting to return the same. We are as unhappy as you!

You can return a product at The Dance Bible by logging in with your credentials and by visiting the My Account section. Click on Return Item and follow the steps mentioned to obtain the Return ID. The return request should be initiated within 7 (seven) days from when you receive the product.

Once the Return ID gets generated, for all products, please pack the following into a sealed bag - The returned product, the price-tags, A piece of paper with the Order ID and Return ID written on it and Invoice

Please note that the products can be returned within 7 days of the receipt of the product.

Products should be returned in their original packaging to qualify for replacement. They should be unused, unwashed, with price tags intact, all packaging material undamaged and unused, and should be returned along with all products (including any freebies/gifts/token if any)

At The Dance Bible, we have a very flexible returns policy which is absolutely customer friendly.

If you do not find the product satisfying, you can return it as per our return policy as long as the following conditions are met:

It should be unused. You can wear it to check for fit and comfort, making sure that any smell does not transfer to the product (Example: natural body odour, body deodorant, perfume etc.)

It should be unwashed.

The price tags, invoice, brand tags, box and all original packaging must be present

The return request must be initiated within 7 days of receiving the product at your end.

Any gifts/extras received must also be returned along with the product

The return item must have an Order ID and Return ID

Certain products are non-returnable (only exception being damage)

If you want to return the product, you can either opt for an exchange or refund. Please read 3.7 clause of the return policy.

What are the returnable products at The Dance Bible and under what conditions can they be returned?

Product Category

Return Period

FASHION

Any Apparel, Footwear including foot thongs etc.

7 days from the date of delivery – as long as the product is unused, unwashed, with price tags intact, all packaging material undamaged and unused.

Fashion jewellery

Non-returnable
(exception if the product is damaged in which case The Dance Bible reserves the right to investigate. The user has to submit photo proof via email within 24 hours (twenty-four) hours of the receipt of the product, and if satisfied upon investigation, we reserve the right to initiate the return.)
support@thedancebible.com

Innerwear including socks, stocking etc.

Non-returnable

WALL DECOR

Any posters, wall decals, frames etc.

Non-returnable
(exception if the product is damaged in which case The Dance Bible reserves the right to investigate. The user has to submit photo proof via email within 24 hours (twenty-four) hours of the receipt of the product, and if satisfied upon investigation, we reserve the right to initiate the return.)
support@thedancebible.com

KITCHEN WARE

Any chai or coffee mugs, glasses, water bottles, sipper, plates etc.

Non-returnable
(exception if the product is damaged in which case The Dance Bible reserves the right to investigate. The user has to submit photo proof via email within 24 hours (twenty-four) hours of the receipt of the product, and if satisfied upon investigation, we reserve the right to initiate the return.)
support@thedancebible.com

What if I don’t like the product as soon as it is delivered? Can I return the product to the courier person?

Please don’t do that! We have a very flexible policy where you can get a Return ID generated by a simple click on your account page.

To avoid any confusion or delays, our courier partners are instructed to not accept a package as a return while performing a package delivery.

Are there specific conditions under which the product returns/replacements may be rejected?

To guarantee you the best service, we have a very convenient 7-day return policy from the time the product gets delivered to you.

Here are some conditions which might cause a return to get rejected:

For all products, in case the 7days return period has lapsed, the product cannot be returned to us.

If the product has been picked up, and it fails the quality check at our warehouse due to product usage, defect, missing tags or packaging, etc the return might get rejected.

We also do not process a return for items that are classified as non-returnable. You can refer to the Non-Returnable policy for more details.

To be certain if the product is non-returnable or not, you can refer to the disclaimer provided in the Returns tab provided on the Product Display Page.

Note: If you’ve received a non-returnable product in a damaged/defective condition, please reach out to our customer service team within 24 (twenty-four) hours of the receipt of the product at your end. Please include photo proof of the damaged product and email it to us at support@thedancebible.com for investigation.

When is the refund for my return provided?

As soon as a Return ID is generated, we’ll pick up the product within 15 (fifteen) business days.

You will be notified of an estimated Refund date as soon as the Return ID is generated.

My area is not serviceable for return, how do I return my order?

We strive to service all pin codes in India for forward and reverse delivery. But don’t worry, even if your pin code is not serviceable, you can still return the product by following the steps given below:

Please initiate the return request within 7 days from the date of delivery, please ensure that the Return ID is generated. We will request you to self- ship this item.

Please send us the following items in a sealed bag: Product, Brand Labels and Tags, Price Tags, Return ID and Order ID written on a piece of paper, any other gift/token/extras shipped along with the product, packaging box and/or any other packaging.