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Ordinary diners who take part in our annual survey each spring review restaurants and leave their feedback, but we also ask them to score restaurants from 1-5 on food, service and ambience. Harden’s then uses an average of these scores and measures them against other establishments in the same price bracket to arrive at the ratings published in the guide and online.

Snippets from some of your feedback may end up in the overall Harden’s review, noticeably they appear in “double quotation marks”. The rest of our pithy, bite-sized restaurant summaries are compiled by analysing the survey data and extracting recurring themes, looking at whether or not a venue was nominated in any of our categories – like ‘favourite’ or ‘most overpriced’ – and, of course, looking at the ratings for food, service and ambience.

The Harden’s ratings indicate that a restaurant is:

exceptional very good good average poor

All reviews are compiled from survey comments and ratings, without any regard for our own personal opinions, except in cases where restaurants are too new to have been included in the survey. If you want the editors’ view on new restaurants in London you can find them in our Editors’ Review section.

Comptoir Libanais, Westfield

Lebanese restaurant in London

Harden's
survey result

Summary

Price*

£46

££

Food

2

Average

Service

1

Poor

Ambience

2

Average

* Based on a three course dinner, half a bottle of wine, coffee, cover charge, service and VAT.

The “consistently tasty food” at these bright and quirky Levantine cafés makes them ideal for a “quick lunch”, or “breakfast when you want something more than the usual full English”. There are “plenty of options for veggies”, although service can be “a little sloppy and chaotic”.

Summary

Price*

£39

£

Food

2

Average

Service

2

Average

Ambience

2

Average

* Based on a three course dinner, half a bottle of wine, coffee, cover charge, service and VAT.

As a “decent enough pit stop” (or “a great introduction to Lebanese food”) these brightly decorated venues are well-located, “not bad for the price” and “a solid option for a quick bite”. Expect “reliable Middle Eastern food” combined with a “nice level of hustle & bustle”.

Summary

Price*

£36

£

Food

2

Average

Service

2

Average

Ambience

2

Average

* Based on a three course dinner, half a bottle of wine, coffee, cover charge, service and VAT.

“Choose the right dish and you can have a good meal” at this Lebanese chain, which “makes you feel welcome as you arrive, and plies you with free baklava as you leave”. Brightly decorated, perhaps they “don’t seem entirely authentic”, but they’re solid standbys.

Summary

Price*

£34

£

Food

2

Average

Service

2

Average

Ambience

3

Good

* Based on a three course dinner, half a bottle of wine, coffee, cover charge, service and VAT.

“Delicious mezze” top the bill at this “cheap, fast and tasty” Lebanese chain with “bright and quirky interiors”. There is a school of thought though, which feels the food is “OK, but that’s all”.

For 29 years we've been curating reviews of the UK's most notable restaurant. This year diners have submitted over 50,000 reviews to create the most authoritative restaurant guide in the UK.