1 Answer

My printer did the same thing, paper would not feed through so my son and i took it all apart and found the feed driver gear to be cracked, "it's a little plastic gear on a long shaft", and it was slipping on the shaft.
To fix it we hard wired the gear together where it was cracked to made it more tight on the shaft.
Unfortunatly by taking it all apart we broke it, now it gives an error message "Carrier stall press power key", havent't found a fix for that yet, but we will :)

1 Suggested Answer

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Related Questions:

Dear
Pl. do test as per following.
1- empty paper tray.
2- pull the toner cart. and close the door.
3- power ON the printer. Listen the sound of initial motor run,
(If smooth not grinding noise, check the toner cart OPC drum for jam. If yes check the fusser drive gear and fusser gear and assembly)
If all are ok.
4- Check the paper pick up roller shaft, (sometimes it takes a bunch of paper and jammed if you forcible pull the bunch in reverse direction the shaft may gets bend cause the grinding noise during paper pickup. in that case you have to replace the paper pickup shaft.
Thanks.

make sure you feed in the envelopes correctly and adjust the guides to fit the size of envelope you have in the manual feed or paper tray verses the size of envelope you choose in the print settings from the application you are using (MS-Word) e.t.c, also make sure that envelopes have the correct paper type and design for printing i.e( without metalic clips, not too thick to pass through the fuser)
size 10 is usually easy to go through for example.

You can try an Initial Fill of your ink carts. It is the next level after attempting to clean the heads.
However, if this only temporarily fixes your problem, you could have a leak in the supply tubes,
or the head could have failed.

Turn the epson off. Hold down the buttons [Paper Feed δ]+[Paper Feed ∇]+[Cut/Eject] and turn on the printer. This will take you into a hidden service menu. Hit the [Paper Feed ∇] button until you get to "Cleaning" then hit the [Select] button to enter that submenu. Hit the [Paper Feed ∇] again until you see "Init Fill", and then hit the [enter] button. The display will say "charging". Just wait until it is done, then turn the printer off and back on.
If you do not have enough ink in the in the carts you will be prompted to replace them. The same goes for the maintenance tank. Make sure you put the ink lever back in the lock position if you change the carts. (It will not give you an error about the ink lever being down, it just won't do anything.)