EDUCATION TO UNDERSTAND THE WORLD & CHANGE IT FOR THE BETTER

The School uses an online payment system called Wisepay so that parents can pay for school meals, uniforms and school trips.

The system has been chosen above others as it is very easy to use and offers significant benefits to parents:

Payments can be made when the school is closed

Safe and Secure

Own private account history available at anytime

Balances can be viewed 24/7

Quick and easy way to find information

No more searching for cash or your child having to carry large sums of cash into school

All major credit and debit cards accepted.

You will be providing you with a unique user name and password. You are encouraged to change your password when you first log in so as it’s more memorable to yourself.

Although we would encourage you to try the new system because of the benefits listed above, we will still accept cash payments if brought to the finance office and students can still load cash into the catering machines located in reception and the dinner hall.

Frequently asked questions:

WHO ARE WISEPAY?WisePay is a secure online payment service that allows parents and guardians (and extended family members), to make payments to their school using their debit or credit cards. Payments can include meals, trips, and uniform purchases.

The WisePay service operates in hundreds of schools, academies and colleges across the UK. The company has been in business for over 20 years.

WHAT ARE THE ADVANTAGES OF USING WISEPAY?Using your debit or credit card, payments to your school can be made conveniently from home, office, or anywhere that has an internet connection.

Payments can be made 24/7. You do not have to wait until your school is open and you do not have to write cheques or find cash. Furthermore, at any time you can see your payment history in your "Wise Account". Additionally, you can track every transaction that you make- again 24/7.

Your Wise Account also allows you to see your balances at anytime. This is particularly useful for, say, a school trip that you are paying on instalments or for meal balances. You no longer have to call your school to ask about your balance or wait for a statement to arrive -you can see this information anytime at your convenience.

WHAT HAPPENS TO MY MONEY?All money that you pay goes directly and immediately to your school's bank account. WisePay does not take or hold any of your money at all.

IS WISEPAY EASY TO USE?WisePay is extremely easy to use. It's visual and simple instructions are very quick and easy to follow, even for anyone who has never made an online payment or purchase before.

HOW LONG DO THE PAYMENTS TAKE TO REACH MY SCHOOL?All online payments are made in real time, so the payment will be credited to your account instantly if paying for school journeys or uniforms. If you are topping up your catering account it will take a maximum of 15 mins for your account to be updated at the till point.

WHAT CREDIT OR DEBIT CARDS CAN I USE?Payments to your school through WisePay can be made with all well known credit or debit cards. All cards that you would use in any high street stores can be used.

IS MY PAYMENT AND THE PAYMENT SITE SECURE?Yes. All pages viewed on WisePay are encrypted using a Secure Socket Layer (SSL) session.

WHO CAN SEE MY CARD DETAILS?Neither WisePay nor the school can see or has access to any of your card details. Your card details are never stored by WisePay or the school.

HOW DOES MY SCHOOL KNOW I HAVE PAID?The finance personnel within your school are notified that you have made a payment. They know which student the payment is for, how much has been paid and the item(s) that you have paid for.

WILL I GET A RECEIPT FOR MY PAYMENT?Yes, you will automatically receive a receipt directly to your email address for every payment that you make.

HOW DO I VIEW MY TRANSACTIONS?Once logged in to your account, you can access your "Wise Account". Just click on the "Wise Account" tab on the top right of the screen. From here you can see all your transaction history, view food and drink balances (if relevant) and change some of your account details, such as email address or telephone number. You can also change your password from here.

WHAT IF MY SCHOOL USES A CATERING COMPANY TO PROVIDE MEALS?All payments that you make will still show up on your account immediately in real time and you will see the transaction history in your Wise Account in the same way as all other transactions.

WHAT IF MY SCHOOL CANTEEN HAS TILLS?The till system at the school will be operated by a third party and not by WisePay.

However WisePay can, display purchases made at the tills, together with the cost of the purchases and the remaining credit available on the student's meal balance. This information will be available the following day as WisePay usually receives this data from the tills at the end of each day.