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The DTC log I see from you for the 5f appears to be missing the ASAM id, which will make anything rod-related fail.

Is this car stock? Can you try posting the whole VCDS-Mobile autoscan so we can get a better sense of what is and isn't working. If you can't get it to upload to the cloud, you can also right click the file and "save as" from a PC and email to us, or you can copy-paste the text here in between [CODE][/CODE] tags.

Updated: I ran VCDS-Mobile on Edge browser on Windows 10 on laptop. Did autoscan and clicked save button. The popup displayed - it shows path but the file doesn't exist on VCDS-Cloud and in log directory in Ross-tech installation directory so where is this file?https://1drv.ms/i/s!AuwAeVEhNnQxgbQqndFrkQELMsbfHQ

Last edited by cruzbdg; 01-30-2019 at 04:05 AM.
Reason: Added vcds-mobile scan and new photo.

Measuring blocks with VCDS should definitely work, so lets start with that.

Are the errors that you see there reproducible? If so, do you notice any event that seems to trigger it, like the wifi dropping? If you have a way to reproduce this, you can try making debug logs in VCDS by going [Options] -> Debug level = 1028 [Save] and then do whatever you need to reproduce. This will make a log in the VCDS\Debug folder. Also pay attention to the LEDs on the interface when this happens. Does it look like the interface reboots?

Error in measuring blocks occurred once and on Golf so it will be hard to check if interface resets. The main problem for me is missing labels in vcds-mobile and problematic configuration HUD controls in vcds-mobile and connection to vcds cloud from vcds-mobile. Slow download data using vcds-mobile via 4G/LTE and how where to find saved logs on smartphone or laptop when saved from vcds-mobile if Cloud functionality doesn't work (vcds mobiel can't connect to vcds cloud.

how where to find saved logs on smartphone or laptop when saved from vcds-mobile if Cloud functionality doesn't work

Access VCDS-Mobile with the device and browser of your choice. Click [View Saved Files]. Click on a file to open it; your browser will display it (they're all just plain text). Use your browser's SAVE AS (or equivalent functionality) to save the file to the local device the browser is running on.

-Uwe-

The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

Did autoscan and clicked save button. The popup displayed - it shows path but the file doesn't exist on VCDS-Cloud and in log directory in Ross-tech installation directory so where is this file?

If the browser didn't ask you where to save it, it is probably set to save things in a default "Downloads" directory. It will be where ever your browser normally saves downloads.

As for the missing labels, can you make a debug log of opening your engine with VCDS-Mobile?
VCDS-Mobile: [Options] -> Debug Level = 0027 -> [Submit] -> [Done, Go Back] -> [Select] -> [01 - Engine]
Let it load up, retrieve faultcodes, then go back and send us the file, it will be called like debuglog-XX.edl

Hi. Today I generated debug file and sent it via email to Support at Ross-Tech.com (subject the same as this thread). In vcds-mobile I went into saved files. I see files I saved earlier. On my list 6 logs and 1 debug. Synced with cloud were only 2. One I uploaded today (7.2kB) and took much time. I tried upload debug file (22.4kB) and was uploading very, very slow, I canceled it. In VCDS-Mobile pings to server are ~168ms and "quality poor". I use LTE and sites browsed via smartphone loads normally except vcds-cloud and vcds-mobile.

I can add also this info. Yesterday I connected in infrastructure mode hex-net via hotspot on android and I went into engine[01] and advanced measuring, without looking into any intermediate places in vcds-mobile. I saw labels the same as you can see in my phoneo from OBD II advances measuring values. I was looking for location 15 and 16 (missfires) and I had to go back, and go into adv meas values again to see 15 and 16 groups (loc.). Summarizing - sometime I see on list with locations a set of labels like 03 fuel system 1/2 status, 04 calculated load value, 05 engine cooland temperature, etc. Normaly in controles->functions->adv meas values I see a list with lables like loc 1.1, loc 1.2, ... loc 15.1,... , 115.1, 115.2, ..., etc. If I know/remember locations numer, I can select it without problem, but if I don't know meaning or don't remember it, then I see labels without readable meaning descriptions.

Also I have feeling, that something is wrong with displaying measured values if more than 3 selected. Here I can describe easy a problem with showing labels (for some measures show RPM, count, and no label at all in 1st column).

If you need more informations for investiagtion and don't want write everything on forum (some info or data could be not releveant for other users), then please feel free to write/ask/reply via email.

If you see measuring values you suspect are wrong, feel free to make a debug log with level = 001f and send it to us to investigate. If possible, a description of what value is showing and what you think it should be would be helpful.

Alright I reproduced your label issue here. I will try to get you a fix to test sometime next week. If you haven't heard from me by next Wednesday, feel free to bump this tread and make sure I didn't forget.