Get acquainted with TechVision
Software Support through our 60-day free introductory offer. To activate this
offer, you need to register online if you
did not purchase the software directly from TechVision's web site.

Before seeking technical support, try to find the
answers you need in the product Help Manual or User's Guide, or visit our FAQs web page for answers to most frequently asked
questions. This could save you time and money.

For answers to special technical
questions, email to TechVision Support at

To help us help you with your
questions, please follow the following guidelines:

Collect as much information as you can about your
problem. Be as specific as possible and provide your application scenario that
failed in performing the operations.

Include the Product Name and License Number in your
technical support request.

The 60-day free support period starts from the date
the software is shipped to you.

If you
wish to continue to receive uninterrupted technical support, you can subscribe
one year extended support services upon the completion of your 60-day
introductory period.
Please contact us at support@tkvision.com
for details and place your order before the free support expiration date.