What to Expect at Your First Appointment

New patients should arrive 10-15 minutes early in order to fill out appropriate paper work.

What to Bring:

Insurance card with ID and group number

Prescription or referral

Patient’s social security number

Date of Birth or that of the insurance subscriber’s (If not you)

Co-pay (If applicable)

If you are being treated for an auto accident or an on the job injury, please bring your prescription, your insurance company’s phone number and your claim number. We will assist you with understanding your insurance benefits for physical therapy.

Written reports from diagnostic tests (If applicable).

What to Wear: Patients should wear comfortable or loose fitted clothing during their first appointment and shorts or pants that can roll up to their knees for orthotics evaluations. If you should forget, clothing, shorts, tee shirts, and gowns are provided. There are lockers provided to safely store your belongings. Locks are available at the front desk.

What to Expect: A full hour is reserved for your first visit. During this time a complete history is taken, an evaluation is performed, and treatment is started. We will strive to educate you about the nature of your problems, and instruct you in activities and exercises to begin at home. We take great care to make you as comfortable as possible. Please feel free to call our office with any additional questions or concerns.

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Cancellation Policy

We have a 24 hour notice before canceling appointments unless due to unexpected illness or emergency.Any appointment cancelled within 24 hours will be charged the following fees: - $50 for first two missed appointments - $100 for each missed appointment thereafterCharges cannot be billed to your insurance company and are your responsibility. Missed appointment fees must be paid at the next scheduled appointment.