Below is a list of each of our services. If you have a specific question about something or don’t see what you need listed, give us a ring at 855-REMEDY5 (1-855-736-3395) or schedule a free CIO-level IT consultation.

What Services does Network Remedy offer?

Data Center Design/Relocation – We can design a killer system from scratch or even transition your current infrastructure to a brand spanking new location

Network Design and Support – Want Internet? It actually has a lot of wires and other hardware that enable access. Simply put, we will customize a solution (parts, bandwidth, all that jazz) and provide ongoing monitoring and support

24/7/365 Monitoring – Like the ever watchful eye of Sauron we use this thing called a NOC (Network Operation Center) to ensure consistent uptime all day, every day.

VoIP – Want to talk through the web? Done and done. We’ll get the equipment and set everything up

Mobile Device Management – All the cool kids have…many devices these days. This is why it’s important to make sure nobody get’s into any trouble on their company tablet, smartphone or laptop.

Ad-hoc/Permanent WiFi – You know how you can magically log on to wifi? That’s because someone like us waved their magic IT wand (that or just bought some hardware and set it up) This could be utilized for one-time events or long term use.

Managed services is an information technology (IT) industry service offering in which companies manage computers, devices and Internet. The more professional definition is a company that provides “ongoing, proactive IT services in a recurring billing model.”

This is different than “break-fix” IT services, usually preceded by something breaking, for which providers typically get paid hour or per project.

Managed services has emerged as a new way for companies to manage their IT. Companies are managing their critical underlying infrastructure in the same way that a security alarm company monitors a property.

Why Manage My Infrastructure?

There are many devices connected to your organization:phones, tables, workstations, servers and more. As your organization grows, keeping track, protecting and monitoring these devices becomes hard…like really, really hard. (Sometimes there are devices connected you don’t know about called “rogues.”)

If left unchecked, issues can ensue: weak passwords, lack of anti-virus/malware and patching, running old operating systems (OS) and even mismanaged admin access, enabling backdoor entry. This not only puts your machines, users and devices at risk, but also your vital infrastructure. (And we all know what happened to Troy…darn Trojan horses.)

Private Cloud Hosting

We help enterprises control their data in a secure, enterprise-grade environment under careful watch 24 hours a day, seven days a week. This single-tenant architecture is ideal for organizations that want the highest possible control and security over their information.

What’s the difference between the public cloud and private cloud services?

The public cloud is a multi-tenant infrastructure that has many parties utilizing the platform. This usually has a much lower cost, and lower security as well. Examples are Microsoft OneDrive and Google Drive.

Data vulnerabilities typically result from unsecured passwords. If someone can get a hold of a password, they can get access to a whole bunch of information and reset your passwords without your knowledge.

When something goes wrong, it’s hard to get a response from larger organizations. Imagine trying to get a call back quickly from Google Drive’s service department, for example. Your data is stolen and you’re locked out of your account, and now you’re at the whim of Google’s centralized system. That’s no fun.

Private cloud, on the other hand, has consistent monitoring by IT managers and technicians, making it much more secure. You get instant access to your infrastructure and data. You know exactly where it is and can quickly contact the person in charge of that data. For these reasons, private cloud is typically more expensive than public cloud.

What should go into the public cloud? Something you could re-create or find relatively easily. The public cloud is typically used by startups that need environments for developers as well as backup and storage.

What should go into the private cloud? Sensitive, important and hard-to-replace information.

What are some specific uses of the private cloud?

Virtualization: Taking your computing environment and putting it into a virtual form that can be moved around easily and even stored and operated in the cloud.

Server Enablement: “Spinning up” a computing environment is a way to get access to computer power without investing in a server, but rather paying for time used. (Like a rental.)

Backups: Taking “snapshots” of one’s system and archiving it in a methodical, consistent manner that can be accessed at will.

Storage: Any form of data can be stored in the private cloud, particularly the super-sensitive stuff.

What Is Network Remedy’s Private Cloud Platform?

Our cloud platform is built on VMware infrastructure with IBM servers. We created a multi-tenant cloud platform where we can spin up file/application/database servers for clients in a secure, enterprise-grade environment.

The benefit of using our private cloud:You get access to a modern enterprise infrastructure (and CIO expertise) without having to invest significant time, resources and capital in managing your own equipment.

CIO-Level Consulting

Amon Prasad, CEO and founder of Network Remedy, has well over 15 years of hands-on experience at top corporations like IBM and Blade Network Technologies.

He has put in the time to learn the ropes of not only enterprise-level IT fundamentals and practices, but also new applications and management of the technology. He has brought this knowledge into a robust and affordable system easily accessible to enterprises.

What types of Consulting does Network Remedy offer?

Business Continuity and Disaster Recovery Planning: Although often discussed separately, these two go together. Disaster Recovery is a subset of Business Continuity, which governs the policies and plans that keep an organization running despite inclement and worst-case scenario conditions. Disaster Recovery is the contingency plan that goes into effect when a disaster strikes. Yes, I would like a Business Continuity Plan

CIO-Level Consulting: Our general, enterprise IT consulting is designed for organizations of 50+ users or the equivalent infrastructure size. (We are used to playing with big stuff.) We provide planning, management and other proactive guidance to get your infrastructure protected and monitored nonstop. Great, I’m ready for a Free CIO-Level Consultation

Private Cloud Hosting: Single-tenant infrastructure means a dedicated space for your organization and its data. We invested in a private cloud, secured in a world-class data center with security and 24/7/365 monitoring. Okay, I want some Private Cloud

Office and Data Center Relocation: This challenging process, especially with such a sensitive and fragile cargo, requires the best possible service provider. We have significant experience from a proven track record from start to finish—from breakdown to transport, install and configuration. I want to discuss Data Center Relocation

R&D Data Center Design: So, you want your own data center? Nice. Our experience originated in the enterprise environment at places like IBM, so we know this process inside and out. We can custom-build a plan for exactly what you need. We can also build it for you and handle all the heavy lifting and administrative details. Yes, I want a Data Center

Network Design, Implementation and Support: There’s no Internet without wires and there are no wires without a design plan. We handle this process from evaluating solutions to design and setup. This could include VoIP, routing, switching, UCS, virtualization, wireless network security and monitoring, and voice systems. I’m ready to rock and roll with my Network