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Frequently Asked Questions

Why do I have to update and maintain WordPress?

As the most widely-used CMS, WordPress websites are regularly targeted for security holes. The best defense to thwart these attacks is keeping WordPress core and plugins up-to-date. Maintaining these plugins, however, can take hours to manually install, and sometimes even leave your entire WordPress website out of service.

We supervise all full version and iterative WordPress core (e.g. v5.0 to v6.0)! We only supervise plugin security patches (e.g. v5.0 to v5.1), however, as these type of updates may not be backward-compliant with prior WordPress versions or plugins.

If you think our prices are too expensive, you may not need a SHERPA. Seriously — if all you need is a place to host a brochure-ware WordPress website, we recommend WPEngine for self-managed WordPress hosting. But if you want worry-free WordPress hosting paired with expert, white-glove service, we offer exceptional value!

Are you a 501(c)(3) non-profit? We offer qualified non-profits up to 25% off our professional services.

What are the hidden costs?

There are no surprises with SHERPA, except perhaps with how surprisingly great our service can be! Not only do we provide popular plugin licenses for free, we also make our pricing public to everyone.