If using IE browser to connect to the camera for the first time, and there is no image displayed, there will be an ActiveX prompt, please click the prompt and choose Run Add-on, refresh the IE interface, and login to the camera again, then you will see live video.

If there is still no live video after you run ActiveX, please try to enable the ActiveX options of IE security settings, please do the follow steps:

Close your computer’s Firewall.

Change the ActiveX settings, “IE” browser > “Tool” > “Internet Options” > “Security”> “Custom Level” > “ActiveX control and Plug-ins”, all the ActiveX options should be set to be “Enable”: Especially:

Enable: Download unsigned ActiveX controls

Enable: Initialize and script ActiveX controls not marked as safe

Enable: Run ActiveX controls and plug-ins

In Addition: you can also click “start” select “Internet Explorer”, choose “Internet attributes “ to enter, or via “Control Panel” “Internet Explorer”, enter for Security settings. If there is still no image, please close your anti-virus software, and then try steps 1 & 2 again.

Step 4: How to use your camera Wirelessly

You should set up your camera using a network cable (wired) first before you attempt to use it wirelessly. (See Hardware Installation above).

Make sure your router is a wireless router.

Make sure the Wi-Fi antenna is installed on the camera.

Determine if your router uses encryption, (see your router’s owner’s manual for how to do this), if it uses encryption, note the share key.

Login to the camera using the IP Camera Tool, like you did when setting up with a network cable.

When you see the screen below, click “Network” then ”Wireless Lan Settings” then click on “Search”, you might need to click it again, when you see your camera in the Wireless LAN settings box, click on it.

If there is no encryption, just click “Update”, if there is encryption, input the share key, then click “Update”.

Unplug the network cable and wait about 30 seconds while the camera reboots.

For more operation details, please check the full version of the user manual for your IP camera or visit http://www.x10.com/support

You can also vsit the following site for useful information regading remote viewing of IP cameras: