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Error: (08/04/2017 07:48:00 AM) (Source: Service Control Manager) (EventID: 7001) (User: )Description: The Trend Micro Unauthorized Change Prevention Service service depends on the tmactmon service which failed to start because of the following error:The dependency service or group failed to start.

Error: (08/04/2017 07:48:00 AM) (Source: Service Control Manager) (EventID: 7001) (User: )Description: The tmactmon service depends on the tmevtmgr service which failed to start because of the following error:The dependency service or group failed to start.

Error: (08/04/2017 07:48:00 AM) (Source: Service Control Manager) (EventID: 7001) (User: )Description: The tmevtmgr service depends on the tmcomm service which failed to start because of the following error:This driver has been blocked from loading

Error: (08/04/2017 07:48:00 AM) (Source: Service Control Manager) (EventID: 7000) (User: )Description: The tmcomm service failed to start due to the following error:This driver has been blocked from loading

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

If you would allow me to call you by your first name I would prefer to do that.

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Ground Rules:

First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met.

Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.

Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.

Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me.

If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.

When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.

I would like to remind you to make no further changes to your computer unless I direct you to do so.

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Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.