How To Troubleshoot Google Chrome Crashes

Chrome is a browser developed by Google, and it has been one of the best and popular for years. When Chrome was released back in 2008 it received a lot of praise due to its speed and stability . Back at that time, browsers like Mozilla Firefox and Internet Explorer were virtually unopposed, and it caused Microsoft and Mozilla to rethink their ideas.

Over the time Chrome has matured in the previous 5 years which means a lot of new and useful features has been been added but every change has a chance of causing a bug which degrades performance and these bugs often result in messages like “Aw, Snap!”

If your are seeing these messages regularly then you are in deep trouble (don’t panic, we will help you fix it!). Occasional crashes happen and they are normal but, regular crashes are annoying and they are caused by something you can fix.

If you are curious you can find out the the list of crashes that occur in Chrome by typing chrome://crashes in your address bar.

Scan For Malware

Malware can interfere with Google Chrome and cause it to crash, not only your browser but they can also negatively affect your computers performance. If you are facing frequent crashes, you should scan your computer with an antivirus program like AVG Free Antivirus. If you already have one installed on your system, you might want considering scanning your computer with another antivirus program.

Solve Flash Crashes

We have found out that the flash plugin built in Chrome doesn’t get along with the Flash you install due to which it can crash. If you are experiencing frequent Shockwave Flash crashes you might need to disable the internal flash plugin and continue using the built in Google Chrome plugin.

Fix The Problems In System Files

SFC.EXE/ SCANNOW is the program recommended by Google to scan your protected system files and fix the problems inside your Windows system if you are encountering crashes. To do this, locate the Command Prompt in your Start menu (press the Windows key and type Command Prompt), right-click it, and select Run as Administrator.

After the Command Prompt window opens up, type the following command SFC.EXE/ SCANNOW and Windows will scan your computer for problems with system files and fix any problems it finds.

Switch To A New Profile

A corrupted profile may also result in crashing Google Chrome. You can test this by creating a new profile in Chrome, open the settings page from Chrome’s menu and click Add new user.

Switch to the new profile you just created and see if Google Chrome crashes. If everything is working smoothly you can sign into Chrome with your Google account and sync all the settings, apps, bookmarks etc.

Check For Software Conflicting With Chrome

Google Chrome has a hidden page that will show you the applications on the system known to conflict with Chrome. To open it, type chrome://conflicts into Chrome’s address bar and press enter.

Disclaimer

Unfortunately, we’re not able to provide adequate Google Chrome support here in this article, we have also not covered all operating systems. I recommend to post them in the Google Chrome Forums. Dozens of experts and official Google employees will review your situation and try to solve the problem!

However, if you still want to share your issues feel free to post a comment in the comment section below and we will try to help you as soon as possible and point you in the right direction. And if any of the guidelines above helped to solve your problem, we would love to hear your feedback in the comments!

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