Customer Questions & Answers for

Discover one of the easiest ways to add storage to your computer with Toshiba's Canvio Basics 3.0 portable hard drive, offering one of the simplest storage solutions right out of the box. For those who want easy, effective drag-and-drop storage to manage their growing digital library, the Canvio Basics 3.0 is a great solution. Offering up to 1 terabyte of capacity, and powered by USB 3.0 technology, it lets you copy even some of the largest files off your PC and onto the drive faster than ever before. Thanks to a special internal shock sensor and ramp loading technology to guard against accidents and drops for greater peace of mind, it's also the perfect way to share or transport your digital content.

This page advertises both "FREE SHIPPING" and "Shipping not available" -- which is it?

This product, when available online, is eligible for FREE SHIPPING. But as this is not available to buy online, it says "No Shipping Available".

You can still pick up the product at any BB Store.

2 years, 4 months ago

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Posted by:

BBPremierSilver

from

Newark, DE

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Question

External Desktop or External Portable

Following up on my previous question: Will both External Desktop and External Portable hard drives work with a desktop PC? For use with a desktop PC, does an External Desktop hard drive have advantages/benefits over an External Portable hard drive? For use with a desktop PC, what is the expected reliability and longevity of an External Desktop hard drive versus an External Portable hard drive?

I have both types of drives connected to this PC as I type this answer. They both work great, but the external portable has the advantage of not needing an ac outlet. While it will reduce battery life if used on a laptop without ac available, it's nice to know that your drive will always work as long as your computer will. I've had the external desktop drives for years, I believe the oldest is about 2 years old and the other is about a year and a half old (black Friday of 2011). I've had the portable since Christmas and so far it seems to work fine. I use them for back ups and storing a sizeable music collection. I use them primarily in Linux, but they work equally well in Windows XP-8 as well.

2 years, 4 months ago

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Posted by:

gerryggg

from

Florida

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answer 2

Will both External Desktop and External Portable hard drives work with a desktop PC?YesFor use with a desktop PC, does an External Desktop hard drive have advantages/benefits over an External Portable hard drive?NoFor use with a desktop PC, what is the expected reliability and longevity of an External Desktop hard drive versus an External Portable hard drive?While the drives are very reliable, I don't have any data on longevity.

2 years, 5 months ago

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Posted by:

ToshibaStaff

+1point

1out of1found this answer helpful.

Question

External or Portable?

The heading says this model is an External Hard Drive. In the Product Features, its Form Factor is External, but the Package Contents say it is a Portable Hard Drive. Which is it, External or Portable? I plan to use it with a desktop PC. For this use, does an External Hard Drive have advantages/benefits over a Portable Hard Drive? What is the expected reliability and longevity of an External Hard Drive versus a Portable Hard Drive?

It is both External and portable , I move it from my desktop to my laptop and the only thing it needs is the usb port . I bring it with me when I travel and can use it in sony media players along with my laptop . It is a reliable piece of equipment , my third toshiba drive , buy it you will not be disappointed .

2 years, 4 months ago

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Posted by:

HardRoad59

from

State College PA

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answer 2

A drive that plugs into a USB port can be an external portable, or an external desktop. This is an external portable drive.

An external portable drive is a smaller form factor and is powered from the USB port. The external desktop is generally larger and has a separate power adapter.

Is this compatible with mac?

It is formatted NTFS for Windows® XP, Windows Vista®, or Windows® 7. If you choose, you can reformat it for Mac OS® X Tiger®, Leopard®, Snow Leopard™, and Mountain Lion. Of course, reformatting will erase all data and programs on the drive.