Working with Compliance

In the life of a bank marketer, too often compliance officers are made out to be the villains. They are the butt of most bank marketers’ jokes. But, is everything really their fault?

This week, John and Josh discuss practical tips to help you maintain a better relationship with your bank’s compliance department. The duo was supposed to be joined by a special compliance guest, but he needed more time to review the opportunity before coming on the podcast (if you laughed, congratulations, you’re a true banker). If it makes you feel any better, this week’s podcast would have never made it through compliance. Never.

Episode 87 | What Can Banks Learn from ESPN?

Josh and John have been thinking about ESPN’s Monday Night Football mix-up all week, and what banks can do to learn from it. ESPN heard viewer complaints that down-marker graphics were easily confused with penalty graphics and had the problem solved before halftime. Is your bank putting off customer service problems that could be fixed […]

Episode 86 | Not Another Disney Podcast

The business community looks to Disney for lessons in customer loyalty, but often that means overlooking the example Disney sets for market saturation. Disney has released or announced so many new projects in 2019 that the company is a part of every conversation—every breath—in the entertainment industry. They’re acting like a company doing everything they […]