"Hotel was dirty - carpet needed cleaning - room wasn't cleaned during our stay; staff claimed they thought I had a Do Not Disturb sign on the door - there were bottlecaps on the stairwell floor, and the railing was dirty - not a satisfactory stay.2010-11-01"

"Good value - nice hotel.2009-08-01"

"Hotel needed renovation - enjoyed staying in the train car - service was great except at the restaurant.2008-03-01"

"The hotel was in a bad neighborhood. The mattress was worn and sagged in the middle. The desk lamp didn't work. There was no AC in the hallways, the side entrance door was dirty and unattractive, and there was a foul odor by the elevators. No surveillance cameras in the parking lot. Don't stay here.2016-07-24"

"The hotel room was a comfortable size, and the beds were comfortable. The electricity was out in half the room.2016-07-19"

"The hotel wasn't what I expected. The mattresses were hard and uncomfortable, and the pillows were ridiculously hard and lumpy. The bathroom flooded and we were quickly moved to another room. The hotel staff was warm, friendly, and apologetic, but I don't recommend staying here.2016-03-24"

"I really enjoyed our stay at this hotel. Not enough hot water in the handicap room, but that was the only problem. The front desk clerks were friendly and wonderful.2015-12-30"

"Fantastic location; convenient to downtown and UT Chatt. This hotel exceeded my expectations. The room was spacious. I definitely plan to return and highly recommend it.2015-11-29"

"Beautiful old hotel, but ants were taking over the bathroom. The wall-mounted heater made almost as much racket as the guests that confused our room for theirs, and kept returning to try their key in our door. Very disappointed that there was no coffee when we got up, and we'd have to wait hours for any until someone arrived and brewed some. Excellent restaurant, but sleep somewhere else.2015-03-11"

"We had a comfortable hotel stay. We did have some issues with the key cards, but the front desk clerks were accommodating. All the employees were friendly and pleasant.2016-04-20"

"The hotel was difficult to access, and I didn't feel comfortable walking in the area. I liked the pet-friendly policy, but there was pet hair all over the beds. A decent value, but if you plan to walk to the convention center or are a stickler for cleanliness, this isn't the place for you.2015-10-11"

"Professional and friendly service. Good breakfast. I have no complaints about this hotel.2015-08-13"

"The hotel room was clean and comfortable, and the employees were helpful with directions.2017-01-06"

"We had an amazing stay at this hotel. The staff was friendly and accommodating.2016-07-13"

"Everything looked worn out. Check-in was a nightmare, and the check-in clerk didn't have a clue. The manager wouldn't come out and help. Another guest's dog cried for hours. Don't go to this hotel with high expectations.2016-04-09"

"The hotel seemed a little run-down. It had a strange odor, and the room wasn't the cleanest. I had to kill a few cockroaches. Didn't want to walk barefoot in the room. Not as nice as online photos. Don't stay here.2016-02-16"

"The hotel was clean, and the staff was helpful. Good choice; I'd stay here again.2017-03-01"

"We had a nice stay, though the room needed better soundproofing. No hair dryer, but one was brought to our room within 5 minutes. All the employees were friendly and helpful with anything we needed. The valet parking attendants were pleasant and quick. I highly recommend this hotel; you won't be disappointed.2017-02-21"

"I had an adjoining room and had to call and complain about the noisy guests in the next room. Someone came and spoke to them, and it was quiet after that. I recommend this hotel.2017-01-19"

"Good location. My hotel room was comfortable. Great place to stay.2015-10-27"

"We had a wonderful experience. The hotel staff greeted us in a professional and welcoming manner. There was a slight issue with our room, but it was remedied in minutes and we received 2 breakfast vouchers. There were shops and restaurants within walking distance. Don't hesitate to stay here.2017-08-02"

"Good location. The hotel was clean and comfortable, but the Internet connection was slow and I object to paying for high-speed Internet. Had to pay for parking also. Still, I had a pleasant stay.2017-01-17"

"Great room, pool, and breakfast. The hotel staff was friendly and accommodating. I was satisfied and highly recommend staying here.2016-06-01"

"This is the perfect hotel to stay in during Riverbend. Book ahead to get a room with a balcony.2016-06-21"

"Great stay. The hotel was within walking distance of downtown attractions and restaurants. Our room even had a balcony, which was a special treat. We were able to stand there and listen to music from the Riverbend Festival. Stay here.2016-06-18"

"Convenient to the trolley - had parking - everything was great.2010-01-01"

"Housekeeping didn't change the beds each day; we'd spilled a glass of water in the bed, but it was just re-made without the sheets being changed. I had to call maintenance to come fix the TV. No parking outside our motel room.2017-07-25"

"Convenient to the expressway; plenty of restaurants nearby room wasn't clean when we arrived - there was trash behind the nightstand and by the windows - pillowcases were dirty - cable TV quit working one night - no ashtray provided - not enough towels or toilet paper provided - not a good stay.2009-07-01"

"No fridge or microwave in the room - employees were nice.2009-07-01"

"AC wasn't on when we arrived, and it was too hot - 1st room had fleas, so we were moved to another room - AC was also off in that room, and it took 24 hours to cool down - happy to leave.2009-06-01"

"Great experience. I'd stay at this motel again and recommend it to others.2015-09-13"

"Convenient to restaurants, drugstores, and Walmart. Good value. The room was clean and nice, and the front desk clerks were friendly. Definitely recommend this hotel.2015-08-11"

"I absolutely loved this motel. The employees were wonderful.2015-08-05"

"The room wasn't bad at all; everything seemed clean, and the bed was very comfortable. But the key card didn't work, and there was no soundproofing. A dog and loud people in the hallway woke me up in the morning. I wasn't impressed with this motel.2015-05-06"

"The room was old and dirty, and the bedding was stained; we slept on top of the covers. The motel staff was rude. I wouldn't stay here again if they paid me.2017-08-28"

"The carpet in my room was dirty, and there were burn holes in the comforter. Don't stay at this motel.2017-03-02"

"The motel was safe and quaint. It wasn't fancy, but made up for it with nice accommodations, a clean, enjoyable pool, and a staff who cared about making guests comfortable. Great experience.2016-09-09"

"Good motel overall, but the staff was too stingy with towels and washcloths.2015-08-02"

"The AC in our motel room was loud, and it woke us up every time it cycled on.2017-04-27"

"The motel room was clean and odor-free, but the bathroom door didn't shut securely, which was annoying. The AC didn't work and it was unseasonably warm for winter. The front desk clerk said she'd have a maintenance man look into the problems, but the bathroom door wasn't fixed and the AC air only felt cool for a short time. The continental breakfast was all carbs. OK if you just want an inexpensive place to sleep and shower. 2017-01-04"

"Good location. The motel room was clean. I had a wonderful stay.2016-05-16"

"Older motel that's showing its age. Clean room with average beds, but the door was damaged and didn't seal properly; I had to use a chair to keep it closed. The staff was pleasant. The pool was small and located on the 2nd floor. Small breakfast area. Parking could've been better. There was a Waffle House restaurant across the parking lot.2016-05-11"