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Service delays Our apologies, we are currently receiving a high volume of queries, so it may take us longer than usual to answer your call. If you are not able to wait you may wish to call us back at a later time, or you can contact us by making a web enquiry and we will get in touch with you.

Please note: Your user ID is a ten-digit number or your email address. As of 2019, paper certificates will no longer be issued when you renew your registration. Use the online portal if you need to print a copy.

As a nurse and/or midwife, you are due to renew your general or non-practising registration annually by 31 May under the National Registration and Accreditation Scheme.

We will send you a reminder when your registration is due. Look out for this as confirmation that online renewal is open. After receiving your reminder, go to the AHPRA login page.

Remember to renew registration using your legal name - this is the name that appears on the national register. Make sure the contact details you give us, including your email address and mobile, are current.

See fees for cost of annual renewal, including the late payment fee for renewal applications received during June.

If you do not renew your registration by 31 May, or within the one month late period, your name will be removed from the national register and your registration will lapse in accordance with the National Law.

If you experience issues when trying to renew your registration online, please contact the Customer Service Team on 1300 419 495.