According to the Xbox support page, Xbox Live is suffering issues with prepaid cards or codes for downloadable items. Users who purchased the Advanced Warfare console bundle are having problems redeeming the enclosed game code. Microsoft is aware of the problem and will offer an update soon.

Players on PlayStation 4 are currently experiencing issues trying to pre-load Call of Duty: Advanced Warfare on the console. Sony advises users who are unable to access the shooter to delete all files associated with Advanced Warfare, and re-install them.

Check out our Advanced Warfare review where we thought it was the biggest and most successful departure from what's expected from a Call of Duty game since Modern Warfare brought the series into the 21st century.

Jenna Pitcher is a freelance journalist writing for IGN. You can follow her on Twitter.