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Product description

An unprecedented level of control and fluidity with perfect motion to help conquer your enemy.View larger

The Ultimate Domination

The XL2420Z demonstrates BenQ's true belief that "gaming is in the details" It has been co-developed with Counter-Strike pro gaming legends to bring you a gaming monitor like no other--from the attentive designs to the exceptional functions. With the precision and speed you would expect from a high-performance gaming monitor, you can now have a vantage point over your opponents in all your game play. Following the widespread success of the first generation XL Series, BenQ welcomed back legendary Counter-Strike gamers to bring the XL Series to new heights. As the gamers offered insider perspectives based on their many years of gaming at a world-class standard and their experience with the first generation XL series, BenQ R&D champions utilized their expertise in the display product field to recreate each feature and function, transforming them into powerful gaming tools to give professional gamers a competitive edge to win. A gaming monitor that gives you no excuse to lose--the 24 inch XL2420Z brings you an unprecedented level of control and fluidity with perfect motion to help you conquer any enemy in first person shooting gaming. With the XL2420Z, you will be up for any challenge coming your way.

RevolutionEyes Monitor Technology--Because it is Your Turn to ConQuer

BenQ is revolutionizing the monitor industry with improved resolutions, faster response times and quicker refresh rates. Their exclusive RevolutionEyes monitor technology empowers people to work and play better than ever before, and is also better for the eyes, allowing extended, comfortable viewing. In BenQ's gaming monitors, RevolutionEyes monitor technology includes Black eQualizer, FPS/RTS gaming modes, motion blur reduction, 1ms GtG response time with 144Hz refresh rate and ZeroFlicker Technology.

Customize Your Individual Viewing Preference

The Display Mode and Smart Scaling features allow you to change the monitor view to suit your liking and to simulate any in-game experience. Interchange instantly between different screen sizes, from 17" (4:3), 19" (4:3), 19"W (16:10), 21.5"W (16:9), 22"W (16:10), 23"W (16:9), 23.6"W (16:9), to 24"W (16:9), using the Display Mode. Or take advantage of the Smart Scaling feature and enjoy the flexibility to freely scale the screen content to any custom size. You can use the two features together to get the best possible view for any application or game.

Motion Blur Reduction for Extra Clarity Throughout the Game

BenQ's new Motion Blur Reduction technology further enhances an ultra-smooth, free-of-blur gaming experience, particularly for action-packed first person shooter games where every millisecond counts. With Motion Blur Reduction, gamers no longer suffer from time and gaming comfort lost due to poor vision quality created by motion blur and lagging. Instead, they have everything to gain with a reaction time advantage on their side to achieve a flawless victory.

Gaming-Comfort ZeroFlicker Technology

Developed in collaboration with pro gamers, the XL2420Z has been upgraded to eliminate flickering at all brightness levels. This elevates gaming performance through extreme visual comfort for even the most hardcore gamers enrolling long hours in action. Armed with the Gaming-Comfort ZeroFlicker Technology, the BenQ Gaming Monitor is an epic weapon over your ultimate rivals.

Gaming Refresh Rate Optimization Management (GROM)

As the world's leading brand in gaming monitor, BenQ manages to provide more than just the refresh rate feature for different resolutions to reach more levels of optimal refresh rates (100/120/144Hz) with Gaming Refresh rate Optimization Management (GROM), which aims to bring users the incomparable gaming performance. With the gamer-driven GROM that collaborates with Display Mode and Smart Scaling strengths, BenQ offers a total refresh rate solution for gaming enthusiasts.

Specially Designed S Switch for Swift Control and Navigation

The XL2420Z comes with a stylish S Switch. This distinct remote controller comes with three preset buttons so you are able to customize and save your display settings for gaming, work or entertainment purposes. Use the scroll button on the S Switch to quickly navigate and change the OSD settings. Conveniently change your settings in an intuitive horizontal slide out menu display. This simplistic design makes it easier to navigate between options and settings. Now switching seamlessly between saved presets is as easy as 1-2-3. Download special gaming presets used by the professional players so you can see what the pros see. Each mode is fine-tuned so you can leverage these exclusive presets used by pro gamers to your own advantage. They can be saved on your S Switch for quick access and game play. More presets from professional gamers will be released in the future so you can always stay on top of your game.

Play Like a Pro with the Exclusive First Person Shooter Mode

Meet your secret winning strategy. The First Person Shooter Mode was co-developed with gaming legends to let you tap into the fundamental insights of pro gamers and view the game how a gaming legend would see it. This out-of-the-box preset automatically adjusts your monitor calibrations to provide you with optimal brightness, contrast, sharpness and color tint. Being able to spot your enemies and track their move carefully in every situation put you at an advantage over your opponents. There are two variations to this special mode: the FPS1 mode is designed to configure and optimize the display for Counter-Strike 1.6 and the FPS2 mode for Counter-Strike Source as recommended by BenQ. The perfect combination of form and function provides gamers with the vantage point to always be one step ahead of the game.

NVIDIA 3D Vision 2 with Complete Connectivity

The XL2420Z is certified as NVIDIA 3D Vision 2-ready with the new NVIDIA 3D LightBoost technology so you can experience gaming and entertainment like never before with total realism and intensive graphic display. Furthermore, the XL2420Z supports D-Sub, HDMI, DVI-DL and DP inputs for console gaming action.

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Top customer reviews

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A new version of this monitor has been released.BenQ 1ms GTG 144Hz High Performance Gaming 24-Inch LED-Lit Monitor XL2430TIt costs about as much this one did at launch. It's the same screen but has what I'd call better support to it. New aluminum stand buttons aren't touch usb 3.0 and a few other differences. Also it doesn't have the v1 firmware problems since it's new and never had the chance of old firmware. Peace of mind if your willing to spend a bit more. Read reviews on it to see if it's for you.

If you received an early BENQ XL2420Z unit with V1 firmware, there is a behavior in BENQ Blur Reduction where the strobe backlight flashes too early in the LCD scan-out.UPDATE: This was done to decrease input lag by ~1-2ms with worse image quality. Fortunately, this becomes a user choice in V2 firmware with the Blur Busters Strobe Utility.

Amazon and BenQ have confirmed that all monitors sold by Amazon have been updated and have V2 firmware. Don't be scared to buy one from Amazon. Beware 3rd party sellers on Amazon you never know.

Q: Which Firmware Is My Monitor Using?

A: You may check the firmware version of your monitor by going into your monitor's service menu, by doing the following steps:1. Turn off your monitor (tap POWER and then wait 5 seconds) if it is already on.2. Cover the MENU touch button (4th touch button out of 5, excluding POWER button).3. While covering MENU button with your finger, briefly tap the POWER button.4. Nothing will happen for 3 seconds. Ignore this pause, keep covering MENU button.5. Suddenly, all lights will flash simultaneously.6. Release your finger off the MENU button.7. Monitor will power up. Wait for the monitor to power on.8. When the monitor is displaying computer desktop, tap the MENU button.9. A blue "Service Menu" will appear, displaying the firmware version of your monitor.

V2 Firmwares will say "V002″ on-screen, and show additional settings at the bottom:

Note: If BENQ monitor touch buttons are not working reliably, make sure there is no sunlight shining onto the menu buttons, and no continuously-emitting IR sources nearby (e.g. heaters or Nintendo Wiimote bar). Make sure no objects are nearby in front or adjacent, including other monitors touching the bezel that the menu buttons are on (you may need to temporarily add space between monitors in a multiple-monitor setup).

BENQ released V2 firmware on their website for the XL2411Z, XL2420Z, and XL2720Z monitors. V2 firmware is required for Blur Busters Strobe Utility. If you have V2 firmware you canA) Either get a new BENQ XL2420Z or XL2720Z with V2 Firmware preinstalled;B) Or send into BENQ for free upgrade. See BENQ America press release for info;C) Or manually install the V2 Firmware yourself

Q What is the Blur Busters Strobe Utility

This app allows you to customize BENQ Blur Reduction for brighter or sharper fast motion with less motion blur (CRT clarity) and a better picture than LightBoost!This app is a BENQ authorized 3rd party utility -- see news on info.benq.us.

LOW STAR REVIEWS COMPLAINING ABOU RETURN POLICY DIDN'T BUY FROM AMAZON AND HAD TO SHIP OUT OF POCKET TO BENQ. (Laugh)

TL;DR NO SPEAKERS, Resolution 1080P, UP TO 144HZ, NO DISPLAY PORT CABLE, IMAGE SET TO FPS MODE AT START, TN Screen not IPS, First batch of monitors bad but fixed by BenQ. Pinch Buttons front and back for optimal pressing, Blur Reduction works well, Low blue light works, Impressively displays games, Headphone Hook too small for most thick headsets

This monitor does not require you to turn on options for it to display 144hz . Don't be afraid to mess with display settings just remember standard is fine also.

Games look incredible no need to worry about colors looking off games in game.

The protective wrapping for the screen says the screen is set to fps mode at start. As you can imagine, that's not the best option for colors so you can ignore reviews about being immediately unimpressed with colors. Read the large black letters on the screen while unboxing telling you about how you can change the settings from fps1. I set it to standard and it looks fine to me.

About the screen having unfixable double image, it's true the few screens did have double image. That's why you buy from a trust worthy site like amazon. Especially when you preorder so early like those preorder guys did. You know how good amazon is about any kind of problem. If the screen has a problem just mail it back for a new one for free. Amazon will just ship you out a new one same day if possible, not that big of a deal. BenQ MIGHT have a bad return policy on this monitor but it shouldn't affect us. They bought from web sites with no return policies and got screwed. Obviously they would have to pay to ship it to BenQ out of pocket to get it fixed.

This is a TN screen not an IPS, you know these have angle view problems and washed up colors. I don't notice these problems. Then again I don't see it from an angle other than pointing in my general direction. I don't even see a problem with the screen colors thats why you adjust settings.

This monitor has no speakers. I didn't expect it to have none, I thought it would have horrid speakers but I guess it has a dedicated headset hook for a reason.Games pop out, I've been playing on my Samsung smart tv, plasma, fantastic screen, decent fps, annoying latency, limited to hdmi cable from pc so this monitor is an upgrade even if screen size went down dramatically. I'm using display port and I can actually use the 1920x1080x144 max specs this monitor has to offer. HDMI going to 1920x1080x60. You can see what the current resolution is in system setting all the way down in information.

The controller is kind of nice, now I don't have to move as much to press buttons, the buttons work fine and I didn't know where they were until I hit them by accident when moving the screen, they're on the lower part of the right side of the screen.

You can use the control to scroll through options with the wheel, and select by pressing it down, like a normal mouse wheel with middle click being left click. It also has a dedicated back button with three programmable keys you can set for anything.

You can't go from the top of the options in menu to the bottom so you have to scroll down through settings in the menu and that takes a very long time. It's very annoying but I don't see myself playing around with the settings much once I've finished setting up standard, gaming, and reading modes for myself. Not being able to scroll from the top to the bottom option is going to be bad if your changing screen modes.

I saw some complaints about the screen being to bright, well if you turn on blur reduction it gets much darker. If the light still gets to you use the Low Blue Light option under Picture in the main menu. Or use Eco settings.

Some interesting things are,Eco is really easy on the eyesDisplay under Menu is something you set up in control panel so it's all blacked out optionsYou can turn off the menu ding sounds under Menu, Audio, Buzzer.System Information tells you the current and optimal resolution I set my video card to 144 just to see how the screen works but I'll set it up to auto soon enough, it looks fine either way.

Got this monitor to go 144hz. This doesn't disappoint at all. Sure complain about colors being washed out all you want. That was a 5 minute fix. Yes my KDR did actually improve since I made the switch. Get this and take your gaming experience to the next level !!!

I was pretty skeptical getting a TN coming from a dell u2412m because the colors on IPS panels are just amazing out of the box.

Let me just say, after a couple tweaks spending no more than 30 minutes, this monitor looks amazing!!! Not to forget, the 144 hz in FPS is nothing short of phenomenal. Fragging in CSGO has never felt so smooth.

EDIT: If some of you aren't getting smooth results, remember to set your launch options. e.g. -freq 144

I received my BenQ XL2420Z this week and I was excited! This is a top notch gaming monitor! You know, I have been told that when you go from 60Hz to 144Hz, that you never go back. I am pleased to say that it is simply true. The graphics and speed are beyond incredible. I know that without great graphic cards is a big part. There are a lot of people building great gaming computers but never worry about the monitor, and I have to completely concur. I mean you would not forget to put icing on a birthday cake right? Well the right monitor is the icing on the cake, and what a big difference. On the FPS games is such a difference, from a hit marker to a kill. The experts say that you can see up to a 99Hz from an eye difference. I will tell you this, it is an amazing difference. I used to think the bigger the monitor, then the more the experience. This is by far untrue. The anytime you have to move your head, then your already behind the 8 ball per say. This BenQ XL2420Z absolutely gives either advantage or level ground on others. I recommend to this monitor to anyone. I am so glad that I chose BenQ. It is a brand new experience. Enjoy!

I ended up returning this monitor because it was shipped with v1 firmware. However, I was able to play with it enough to get a really good feel for how great it is. Here are my thoughts:

Pros: This monitor is absolutely amazing. It features dual HDMI inputs as well as a DisplayPort, D-Sub, and DVI, which is plenty for most anyone. It also comes with an OSD controller or the "S. Switch," which does an excellent job serving as an attached remote control for switching settings. However, despite how great the S Switch is, the monitor itself has amazing touch sensitive buttons which are incredibly easy to use when navigating the menus. Without a doubt, my favorite features of the monitor are its looks and design. It is sleek, light, sturdy and simply beautiful to look at. It also comes with a sturdy carrying handle and cover which is awesome. The monitor also moves vertically and tilts effortlessly. In addition to that, Blur Reduction, Low Blue Light, and the Black eQualizer offer amazing features for long sessions of gaming. I cannot stress how easy it is on the eyes. The Monitors has great scaling features and, trust me, no noticeable input lag whatsoever. I could really go on and on about the features, but if you are interested in this monitor you probably already know them.

Cons: The first and only real negative I can think of is the firmware version. The picture quality is not the best, but that is not why someone would buy this monitor to begin with, so it isn't really a negative to me. Plus, the picture quality is incredible when taking into account all of the gaming intensive features that are built in. Aside from that, the price of the monitor is still pretty high. Further, I game almost entirely on a console which supports a max of 60hz. There is nothing wrong with this monitor at 60hz. In fact it is amazing, but for someone who primarily games on an Xbox of PlayStation, I recommend saving a little money and buying the RL series. A console gamer really doesn't need all of the intensive settings this monitors offers as they are primarily intended for a PC. Benq will also admit that for console gaming the RL series is best.

Summary: This Monitor is simply awesome, but for those who game on a console, I recommend buying an RL series and saving a few extra bucks.