Healthy Mind, Healthy ProfitsThere are a variety of negative outcomes that can surface when your expectations for absolute success on a given trade, investment or relationship are not met with reality.

CSC is the performance coaching and professional consulting practice of Dr. Alden Cass. Pairing his work as a clinical psychologist and performance coach, Dr. Cass assists individuals, groups, teams, and firms in identifying and correcting self-defeating behaviors and emotions before they hamper productivity and job satisfaction. Through the use of educational, motivational, and specialized lectures, modules, profiling assessments and workshops, Dr. Cass has been able to inspire audiences on a world wide scale and help them to achieve optimal levels of work performance.

In order to work with one of our performance coaches at CSC, an initial phone consultation is required. This brief consultation is complimentary and will allow us to determine what type of coach would be most suitable for meeting your needs. Some individuals who would like therapy to be a part of this process will have the ability to do so with our hybrid coaching/therapy specialists. We believe that commitment is essential in contributing to a positive outcome of your work with us. Consequently, once you have met with your coach for the first time and have discussed your goals and the process we ask that you commit to a minimum of 4 more meetings to be scheduled at your convenience. All of our coaches are trained in "Bullish Thinking," "Channeled Rage," and "Subtle Sales," and they can be incorporated into any of our services as needed.

Phase 1: "Top Performer Profiling"

Once your coach has been selected, they will supply you with passwords and a link to our “Sales for Success” and “Managing For Success” tests which are imbedded within our website. Whether you are going to meet your coach in person or you are applying to our phone coaching process, this invaluable instrument allows your coach to get a better understanding of your strengths, weaknesses, motivations, and communication styles, and trigger points for burnout in your chosen professions. You can complete this 24 item test from the comfort of your own home and the results will remain confidential and sent to your coach. The result of this test is a 30 page report that you will receive upon meeting your coach. This will be the operating manual for improving productivity at work as well as in understanding yourself and how others perceive you.

Phase 2: The first Meeting/Debriefing (can be accomplished for phone coaching)

The first meeting can either be on site at our offices or offsite at your convenience. During this debriefing of the report, the client and coach talk about setting goals and the client will get a chance to talk about what aspects of their business they would like to change or improve upon. Together, the client and their coach develop a roadmap for success. At this point, the coach and client will determine how many meetings will be most effective in order to reach the stated goals. Typically, hybrid coaching/therapy relationships require larger packages because of the intensity of the work being done. The minimum number of meetings you must commit to is 4 more at this point which can be scheduled at your convenience as our process has been most effective with no less than this frequency.

Phase 3: The Journey

The journey of coaching or therapy begins after your first meeting with your coach/therapist. Our coaches assign weekly behavioral tasks that are based on building your businesses and improving your overall quality of life. We hold all of our clients accountable for this work as you continue on through our process. Throughout the process you will be held responsible for meeting your stated goals by our coaches/therapists. It is important to our coaches that solid working relationships can be built throughout the process and that the end result will be a team accomplishment.

CSC Performance Workshops

"Successful Strategies For Financial Advisors in Uncertain Times:" Designed as a keynote or breakout session to help sales professionals improve their resiliency, emotional discipline, and motivation during times of uncertainty and after professional setbacks. Attendees will learn about:

The power of perception

Self Awareness in the client-advisor relationship

Subtle Sales tactics to offer improved client centered service

Innovative ways to become a financial counselor and source of trust for your clients

Steps for redirecting reactive and emotional clients

Strategies for understanding the mind of the client/prospect from a psychologist's perspective

Sports psychology strategies practiced by athletes that help sales professionals to reach their optimal performance work zone

Bullish Thinking Workshop: Designed to enhance emotional discipline which is necessary for success. Employees will learn how to manage their client’s emotions and expectations as well as their own during rough times using or Bullish Thinking Monitoring Logs.

Channeled Rage Workshop: Learn how to channel your frustration and anger in productive ways through the use of our Channeled Rage monitoring logs. Additionally, assertiveness skills (HARD-E) for managing demanding client’s or bosses will be role played and practiced.

Deconstructing The White Collar Criminal Workshop: Designed as a keynote or breakout session for the regulatory industry as it relates to the financial services sector. This workshop is educational and informative for executives in finance, regulators, and public investors. Attendees will learn about the characteristics and profiles of convicted white collar criminals so that they can be more proactive at avoiding suspicious professionals in their network.

Subtle Sales Workshop: Employees or individuals will learn how to target individual clients based on personality styles. 10 investor profiles will be discussed and each employee will learn to better present themselves to diverse clients. A manual will be distributed to teach "Act As If" tips for working with different types of people. (please refer to our chart)

Subtle Sales Training Seminarlearn the best approach to connect with a client and which clients to avoid. The excerpted sample grid below provides a quick client-advisor compatibility reference.