Support

In order to assist the Jenkins community to provide you with a response to your issues please consider generating a bundle of the commonly requested information and consider attaching this bundle to the corresponding issue in the Jenkins community issue tracker. Be mindful that attachments to the Jenkins community issue tracker are public so be extra careful not to include sensitive information. Note that certain metadata can be automatically anonymized when support bundle anonymization is enabled through the global configuration settings. When anonymization is enabled, the following information is replaced with automatically generated anonymized names: nodes, computers, labels, users, items (including jobs), views, and IP addresses.

Click on Generate Bundle to download the Run information in a zip file

Support bundle anonymization is disabled. This can be enabled in the
global configuration under Support Bundle Anonymization.