6 Tricks To Eliminate Disfluencies From Your Speech

As a public speaker and broadcaster, I experienced disfluencies in my speech a lot of times during the initial stages of my training. In time, with lots of determination, I was able to overcome this problem.

I’m pretty sure you would like to eradicate your disfluencies too; am I right? Your reasons could be: you’d like to communicate better, and to present yourself as a true professional; someone who has important messages to share, and has the ability to express themselves clearly.

Not like the supervisor-technician who introduced himself during a broadcasting seminar I attended recently. He spoke this way:

I was appalled! He is an area director of a huge broadcasting network and he sounded more like a teenager than a professional with a respectable position. While he was talking I began to doubt whether or not he was telling the truth. His ‘ums’, ‘aahs’, ‘likes’, and other filler words made me question his credibility and what he was saying.

Moving on, in these times, when communication skills are a part of the basis of measuring an individual’s credibility, it’s imperative that you invest time to improve your speaking abilities, or at least, develop a stronger ability to express your thoughts. This might be for everyday conversations, meetings, negotiations, or for occasions when you have to address a bigger audience.

To help you out, you can use some of the simple tricks below to, finally, eliminate speech disfluencies:

1. Find out why you experience disfluencies

Disfluencies in speech are breaks or interruptions in speech that negatively affect the communication flow. These disruptions minimize the clarity of your message, and they steal some of your credibility. Nope, actually, to be blunt about it- they steal most of your credibility. But, why do disfluencies appear in your conversations and in your talks?

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They show up most commonly when you stand before a crowd. There are several reasons: when you stand in front of a crowd, there’s a big probability that you’ll be stressed, nervous, or too excited. The worst reason is when you’re petrified your talk will be a mess. Because of these reasons, you’ll often lose the ability to express your thoughts well. Being aware of why you experience disfluencies can help you to address the problem.

2. Find out what errors you frequently make

One of the best ways to check the type of disfluencies you often commit is to record yourself while talking. Based on my many years in broadcasting, I’m biased towards this method to check what kind of disfluencies you experience. By recording yourself while you speak, you can listen to yourself talking and do so over and over again. This way, you can check for repeated mistakes. For example, if it’s the case that you utter “aah” most of the time when you are not sure what to say next, be aware of it and next time you speak, instead of saying “aah”, just stop talking, and stay quiet.

Having a momentary silence is better that saying “aah”. Listen to yourself in a recording, and soon you’ll learn your negative speech tendencies. With the invaluable knowledge that you now possess you can start to learn how to eliminate these fillers. That’s the key to solving this problem: total awareness. There are several ways to do this which will be explained more thoroughly in point 4 and point 5.

Talking about recording yourself, are you comfortable with technology? Yes? I suggest you enlist free audio editing software (GarageBand for Mac users and Audacity for PC users). Utilizing this software will let you see your words in audio format (I know, it’s not easy to believe, but it’s true). For tech-challenged people like me, a simple tool you can use is Utterz.com—all you need to do is dial a number and, presto, your voice will be recorded.

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3. Practice pausing when you’re about to commit a disfluency

After going through point 2, and becoming aware of your disfluencies, you can begin to correct them. When you practice talking, upon getting to the point where you are about to utter a filler sound or a filler word, stay quiet. Pick up from there, then say the next words you want to express. Repeat the procedure every time you get to the point where you’re about to commit a disfluency. It’s actually that easy, but it’s easier said than done. The trick is consistent practice.

The next time you are invited to speak (even at simple gatherings, mind you) practice every little part of your speech. That way, you can start eliminating the specific filler sounds or filler words you often use. Every time you are about to say your favorite filler word, take a pause and keep quiet. Right after that, continue with your speech.

4. Develop your speech rhythm

You use unstudied speech when you fail to plan for a talk. When you fail to do this crucial step, you also fail to organize your talk properly. Hence, if you organize your speech well- meaning you organize your thoughts and points before delivering your speech- you will surely speak better.

Presentation and speech improvement specialist and trainer, Ritchelle Blanco Dejolde, strongly suggests chunking your sentences prior to uttering them, then (this is the important part) pause for a second or two. Dejolde reiterates, “Chunking your sentences will help you create a rhythm in your communication flow: spoken words/then break/spoken words/another break. Keep on with that rhythm and your “aahs” and “umm’s” will evaporate like gas in the air”.

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5. Use pre-planned transitional phrases

Another favorite tactic I use is saying pre-planned transition phrases whenever I have the urge to use one of the filler words I usually say. One such word is “um”. One of its uses is to make your audience be aware that you’re not through with what you’re saying yet, and need to collect your thoughts. A better alternative is to have some ready transitional phrases to use in any presentation or meeting, such as “Let’s move on to…”, “Another important point is…”, or even “Let’s transition to talking about…” At first, doing this will make you feel like a fraud or like you’re being too technical. However, when you regularly practice using these go-to transitional phrases you will start to feel more natural and you will ultimately minimize your tendency to say, “Um,” or any other filler words.

6. Establish and maintain eye contact

Remember when you went on the first dates with your girlfriend? You may not have noticed that you were engaged in a lot of eye contact, but you were. You were unaware that you were establishing such a superb rapport with her through the use of your engaging eye contact. You were like an expert (or actually an expert in that particular moment) in eye contact, since you were experiencing intense emotions. Let’s apply that principle to public speaking. Here, you’ll have to force yourself to make eye contact ’cause you are not in love with the people in front of you. When you are successful with this, you will minimize experiencing disfluencies.

But, why? Simply, it’s awkward to say “aah” when you indulge in sincere eye contact with other people. Try experimenting in your next conversation or talk; stand in a position where you can directly gaze into the crowd you’re addressing and give them the most engaging attention you can give. For another example, during a conference call, do not linger looking at the window or the wall, absently. Do not pace the room while being unmindful of what you’re doing, either. Rather, check your notes, or better yet, your actual script. Basically, when faced with a live audience, an online crowd, or an on-the-phone audience, your fillers will come out lesser if you strive to make eye contact.

In less time than expected, through the effective tactics mentioned here, and with regular practice, I have minimized using filler words. Apply these strategies when preparing your speeches too and sooner rather than later, you’ll eliminate the credibility-stealers you aimed to kick out of your vocabulary.

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

Recruiters might hold thousands of interviews in their careers and a lot of them are reporting the same thing—that most candidates play it safe with the questions they ask, or have no questions to ask in a job interview at all.

For job applicants, this approach is crazy! This is a job that you’re going to dedicate a lot of hours to and that might have a huge impact on your future career. Don’t throw away the chance to figure out if the position is perfect for you.

Here are 7 killer questions to ask in a job interview that will both impress your counterpart and give you some really useful insights into whether this job will be a dream … or a nightmare.

1. What are some challenges I might come up against this role?

A lesser candidate might ask, “what does a typical day look like in this role?” While this is a perfectly reasonable question to ask in an interview, focusing on potential challenges takes you much further because it indicates that you already are visualizing yourself in the role.

It’s impressive because it shows that you are not afraid of challenges, and you are prepared to strategize a game plan upfront to make sure you succeed if you get the job.

It can also open up a conversation about how you’ve solved problems in the past which can be a reassuring exercise for both you and the hiring manager.

How it helps you:

If you ask the interviewer to describe a typical day, you may get a vibrant picture of all the lovely things you’ll get to do in this job and all the lovely people you’ll get to do them with.

Asking about potential roadblocks means you hear the other side of the story—dysfunctional teams, internal politics, difficult clients, bootstrap budgets and so on. This can help you decide if you’re up for the challenge or whether, for the sake of your sanity, you should respectfully decline the job offer.

2. What are the qualities of really successful people in this role?

Employers don’t want to hire someone who goes through the motions; they want to hire someone who will excel.

Asking this question shows that you care about success, too. How could they not hire you with a dragon-slayer attitude like that?

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How it helps you:

Interviewers hire people who are great people to work with, but the definition of “great people” differs from person to person.

Does this company hire and promote people with a specific attitude, approach, worth ethic or communication style? Are the most successful people in this role strong extroverts who love to talk and socialize when you are studious and reserved? Does the company reward those who work insane hours when you’re happiest in a more relaxed environment?

If so, then this may not be the right match for you.

Whatever the answer is, you can decide whether you have what it takes for the manager to be happy with your performance in this role. And if the interviewer has no idea what success looks like for this position, this is a sign to proceed with extreme caution.

3. From the research I did on your company, I noticed the culture really supports XYZ. Can you tell me more about that element of the culture and how it impacts this job role?

Of course, you could just ask “what is the culture like here? ” but then you would miss a great opportunity to show that you’ve done your research!

Interviewers give BIG bonus point to those who read up and pay attention, and you’ve just pointed out that (a) you’re diligent in your research (b) you care about the company culture and (c) you’re committed to finding a great cultural fit.

How it helps you:

This question is so useful because it lets you pick an element of the culture that you really care about and that will have the most impact on whether you are happy with the organization.

For example, if training and development is important to you, then you need to know what’s on offer so you don’t end up in a dead-end job with no learning opportunities.

Companies often talk a good talk, and their press releases may be full of shiny CSR initiatives and all the headline-grabbing diversity programs they’re putting in place. This is your opportunity to look under the hood and see if the company lives its values on the ground.

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A company that says it is committed to doing the right thing by customers should not judge success by the number of up-sells an employee makes, for instance. Look for consistency, so you aren’t in for a culture shock after you start.

4. What is the promotion path for this role, and how would my performance on that path be measured?

To be clear, you are not asking when you will get promoted. Don’t go there—it’s presumptuous, and it indicates that you think you are better than the role you have applied for.

A career-minded candidate, on the other hand, usually has a plan that she’s working towards. This question shows you have a great drive toward growth and advancement and an intention to stick with the company beyond your current state.

How it helps you:

One word: hierarchy.

All organizations have levels of work and authority—executives, upper managers, line managers, the workforce, and so on. Understanding the hierarchical structure gives you power, because you can decide if you can work within it and are capable of climbing through its ranks, or whether it will be endlessly frustrating to you.

In a traditional pyramid hierarchy, for example, the people at the bottom tend to have very little autonomy to make decisions. This gets better as you rise up through the pyramid, but even middle managers have little power to create policy; they are more concerned with enforcing the rules the top leaders make.

If having a high degree of autonomy and accountability is important to you, you may do better in a flat hierarchy where work teams can design their own way of achieving the corporate goals.

5. What’s the most important thing the successful candidate could accomplish in their first 3 months/6 months/year?

Of all the questions to ask in a job interview, this one is impressive because it shows that you identify with and want to be a successful performer, and not just an average one.

Here, you’re drilling down into what the company needs, and needs quite urgently, proving that you’re all about adding value to the organization and not just about what’s in it for you.

How it helps you:

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Most job descriptions come with 8, 10 or 12 different job responsibilities and a lot of them with be boilerplate or responsibilities that someone in HR thinks are associated with this role. This question gives you a better sense of which responsibilities are the most important—and they may not be what initially attracted you to the role.

If you like the idea of training juniors, for example, but success is judged purely on your sales figures, then is this really the job you thought you were applying for?

This question will also give you an idea of what kind of learning curve you’re expected to have and whether you’ll get any ramp-up time before getting down to business. If you’re the type of person who likes to jump right in and get things done, for instance, you may not be thrilled to hear that you’re going to spend the first three months shadowing a peer.

6. What do you like about working here?

This simple question is all about building rapport with the interviewer. People like to talk about themselves, and the interviewer will be flattered that you’re interested in her opinions.

Hopefully, you’ll find some great connection points that the two of you share. What similar things drive you head into the office each day? How will you fit into the culture?

How it helps you:

You can learn a lot from this question. Someone who genuinely enjoys his job will be able to list several things they like, and their answers will sound passionate and sincere. If not….well, you might consider that a red flag.

Since you potentially can learn a lot about the company culture from this question, it’s a good idea to figure out upfront what’s important to you. Maybe you’re looking for a hands-off boss who values independent thought and creativity? Maybe you work better in environments that move at a rapid, exciting pace?

Whatever’s important to you, listen carefully and see if you can find any common ground.

7. Based on this interview, do you have any questions or concerns about my qualifications for the role?

What a great closing question to ask in a job interview! It shows that you’re not afraid of feedback—in fact, you are inviting it. Not being able to take criticism is a red flag for employers, who need to know that you’ll act on any “coaching moments” with a good heart.

As a bonus, asking this question shows that you are really interested in the position and wish to clear up anything that may be holding the company back from hiring you.

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How it helps you:

What a devious beast this question is! On the surface, it looks straightforward, but it’s actually giving you four key pieces of information.

First, is the manager capable of giving you feedback when put on the spot like this? Some managers are scared of giving feedback, or don’t think it’s important enough to bother outside of a formal performance appraisal. Do you want to work for a boss like that? How will you improve if no one is telling you what you did wrong?

Second, can the manager give feedback in a constructive way without being too pillowy or too confrontational? It’s unfair to expect the interviewer to have figured out your preferred way of receiving feedback in the space of an interview, but if she come back with a machine-gun fire of shortcomings or one of those corporate feedback “sandwiches” (the doozy slipped between two slices of compliment), then you need to ask yourself, can you work with someone who gives feedback like that?

Third, you get to learn the things the hiring manager is concerned about before you leave the interview. This gives you the chance to make a final, tailored sales pitch so you can convince the interviewer that she should not be worried about those things.

Fourth, you get to learn the things the hiring manager is concerned about period. If turnover is keeping him up at night, then your frequent job hopping might get a lot of additional scrutiny. If he’s facing some issues with conflict or communication, then he might raise concerns regarding your performance in this area.

Listen carefully: the concerns that are being raised about you might actually be a proxy for problems in the wider organization.

Making Your Interview Work for You

Interviews are a two-way street. While it is important to differentiate yourself from every other candidate, understand that convincing the interviewer you’re the right person for the role goes hand-in-hand with figuring out if the job is the right fit for you.

Would you feel happy in a work environment where the people, priorities, culture and management style were completely at odds with the way you work? Didn’t think so!