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I recently downloaded and set up the latest ZA 10 program. Since then it seems my computer is running awful slow. It takes forever for IE to open and then it takes forever for pages to load. Could the new ZA 10 be causing this problem?

Re: ZA10 and IE 8 slows down computer?

Are you running any other real-time security products in addition to ZA? Did you upgrade from a previous version of ZA, and if so, did you run the "clean" utility to remove traces of the old version?

You might wish to Chat Live with ZA Tech Support, and have instant back and forth about your problem. It's open 24 x7. At the following website, click on the "Live Chat" link near the upper right of that page:

Also, if you end up re-installing, the latest version is 10.0.243. You might try removing your current, running the downloadable "clean" utility, and re-installing this latest one. You need to download the "clean" utility. But a chat with Tech Support might give you further suggestions as well that you could try first.

Re: ZA10 and IE 8 slows down computer?

10.0.241 is not the latest version of ZAES. There is a new version 10.0.243 available as a full-install file download on the release history pages. On the website, it says the 10.0.243 is supposed to have "improved client installation."

If you wish to install the new version, you can download the full install file from the ZA website. For ZAES, it is a 247 MB file. Here is the link below. At that link, click on the product name you want, and it will take you to the page with the various versions available: