2018/10/22: DevOps Enterprise Summit 1b

Up: Dr. Christina Maslach, Professor Emerita of Psychology and the Healthy Workplaces Center at the University of California, Berkeley.

Maslach: Her research focuses on burnout and job stress, as well as the positive antithesis of burnout, work engagement, as a better framework for developing interventions.

@DOES_USA: Sharing about job burnout drawing from a wide range of experience in industries of all kinds @CMaslach#DOES18https://t.co/9Ut6vdkphQ

Maslach: “we observed that IT workers for Swedish health system: technology workers were found to have high incidents of depression to workplace

Maslach: “On streets of Stockholm, I would get asked by random people: ‘are you that burnout researcher?’ They’d tell me that they didn’t Want to go back to that job. Our research shows that burnout and engagement: workplace matters.”

@CMaslach: “Book: Dying For A Paycheck: How Modern Management Harms Employee Health and Company Performance” by Dr. Jeffrey Pfeffer, Stanford University

@jspieg67: --- Solid talk on burnout in IT at #DOES18 It is the silent problem in the industry. Not talked about but very real. #DOES18 thank you for the conversation on this critical topic. https://t.co/Zy95azW24p

@michaelswinslow: --- Thanks @CMaslach for talking about #burnout. I am always keeping a close eye on friends watching for burnout. I hope friends are keeping an eye on me too! #DOES18https://t.co/2ztEBpNFUt

@Ben_Grinnell: Changes to the social dynamics of work @CMaslach#does18#burnout - concerning trends https://t.co/kPL7sMwTmt

@cornazano: Formulation as mismatches can help us identify how to address issues. Greater mismatch increases risk of burnout. #DOES18

@CMaslach: “...erosion of the soul...”

@DOES_USA: Cynicism will lead to people doing the bare minimum in the workplace #DOES18 with @CMaslachhttps://t.co/fOr5YF6s18

@RealGeneKim: RT @DOES_USA: Cynicism will lead to people doing the bare minimum in the workplace #DOES18 with @CMaslachhttps://t.co/jUUJRzhwzK

@cornazano: Burnout is a stress phenomenon; it is a prolonged response to chronic situational stressors. #DOES18

@alastairs: RT @nicolefv: Burnout is like a canary in the coal mine... it warns you of a toxic work environment.

Don’t make the person better or more resilient.

MAKE THE WORKPLACE BETTER.

@CMaslach#DOES18
- @DOES_USA: --- If burnout is the canary in the coal mine and you have a toxicity problem you don’t try to make the canary more resilient ... #DOES18@CMaslachhttps://t.co/rEB5a2Ju7t
- @wickett: --- If you have people that have burnout, it is a canary in the coal mine, showing your workplace is toxic.

The answer can’t just be, make the canary more resilient, the answer is treat the toxic workplace.

@DOESUSA: .@mikkersten shares his story of seeing the disconnect between the technology and the value stream #DOES18https://t.co/tMzWVHzfYR

@mik_kersten: “At Nationwide, Development was only 2.5% of time in the value stream; Nokia could have had 20x the developers, and they still wouldn’t be able to get what needed to get done done.” (Wow.)

@cornazano: --- Technology diffusion model across technological revolutions shows a common pattern, with a turning point from an installation period to a deployment period. We're at this turning point now; the question becomes how do our organizations survive it? #DOES18