Responses

We are very sorry to hear that you are not happy with the service you received at Basildon and Thurrock University Hospitals NHS Foundation Trust. Your comments have been shared with the Cardiology department. Can we please also encourage you to contact the Patient, Advice and Liaison Service on pals@btuh.nhs.uk or 01268 524900 ext 4441 where they may be able to assist you in resolving this issue.