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Situation

You are running Symantec AntiVirus 9.0 on a Windows XP Professional System. You attempt to connect to a Microsoft SQL database and launch a process from the database. The process times out, and you see the error message "Error 40002: S1T00:[Microsoft][ODBC SQL Server Driver]Timout expired (basMain::Main)."

Solution

To solve this problem, remove the Internet E-mail Auto-Protect feature through Add/Remove Programs in the Control Panel.

To remove the Internet E-mail Auto-Protect feature

Click Start > Settings > Control Panel > Add or Remove Programs.

Select "Symantec AntiVirus" or "Symantec Client Security," depending on what you have installed.

Click Change.

Click Next.

Click Modify.

Click Next.

Under AntiVirus Email Tools, click POP3/SMTP Snap-In.

Check "This feature will not be available."

Click Next.

Click Install, and proceed with the modification.

Restart the computer.

Imported Document Id

TECH100739

Legacy ID

2004061814084548

Terms of use for this information are found in Legal Notices.

Translated Content

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