Our Clients

Empire Cinemas

Empire Cinemas

Sunday 7 April, 2013

Empire Cinemas take their name from their flagship theatre in Leicester Square. But prominent though the Leicester Square Empire is, it is only one of the 17 cinemas and 170 screens which Empire operates throughout the UK.

Exclusive Cleaning Services are proud to be one of Empire's approved service partners. Since 2005 we have provided them with our round the clock, round the year expertise and cleaning support in their cinemas spread from Clydebank to Poole and from Swindon to Bishop's Stortford.

All of Empire's cinemas operate 364 days a year and each venue plays host to huge numbers of cinema goers with priority sites such as Leicester Square entertaining VIPs ranging from members of the Royal Family to international superstars.

Understanding Empire's business and catering to each individual cinema's needs is paramount to Exclusive's successful track record with them. We have developed and tailored cleaning solutions specific to each cinema and their individual trading patterns. This enables us to deliver the very highest standards along with the flexibility of responding to both specific and unplanned circumstances such as surges in ticket sales and even unwarranted emergencies.

Cinema cleaning presents its own challenges and requires a unique appreciation of each building’s design, its individual components and the nature of the customer experience. Each and every day, auditoriums, aisles, VIP bars, ticket booths, food dispensation counters and customer toilets must be sparkling, pristine, as well as ready for the next day’s showings.

Our considerable experience and passion for delivering such a quality and innovative service have been key to Exclusive's enduring contracts with Empire Cinemas.

“We (Empire Cinemas) have worked with Exclusive Cleaning for 7 years now, renewing our contract in 2011.

In selecting a supplier to take care of this critical business area we needed someone who we could work with as a partner over the long term, developing an in depth relationship to take both business’s forward.

Exclusive are always very responsive to any issues that arise, their support is based upon the strong management relationships that have been developed at all levels across the business. They are keen to help develop and drive initiatives to keep costs to a minimum but without compromising standards.

We enjoy a positive business relationship with Exclusive that helps deliver our company goals”