Delivery

Standard Delivery

When placing your order online you will have the option to select your delivery charge based on your post code as detailed later in this section. This covers delivery of all fencing products to your home or preferred location within a 30 mile radius of our Stockport office using our own fleet of delivery vehicles, offloading all products to a safe position within your property boundary near to the kerbside.

Customer Collection

For people that have the means to collect their own products after order there is a selection to allow this. Complete your order as normal and when you get to the delivery charges page simply check the box that says customer collection. You will be e-mailed and advised when the products will be available for collection.

Courier & Pallet Deliveries

For smaller products that are to be delivered individually we will happily arrange a courier delivery to anywhere in the country at your request. Likewise if you would like delivery of posts, panels etc to anywhere outside our standard delivery zones we can send these using a specialist pallet delivery network. Please contact us on 0161 477 0010 or by using the contact form to discuss your requirements in either of these instances.

Delivery Charges

Delivery Charges are generally calculated based on the distance we have to travel to deliver the products according to Postcodes. (Exceptions will apply due to routes we are unable to travel on).

When/ How We Deliver

Deliveries are usually made six days a week (Monday through to Saturday) during normal business hours. During the quieter winter months we reserve the right to alter delivery days to suit our schedules. Deliveries are generally made using a 7 ½ tonne flat back vehicle (measuring approx. 2.4m wide). Please advise us if there are any access restrictions making delivery on this type of vehicle difficult and alternative arrangements will be made. This can be done when confirming delivery details in the text input box, e-mailing using the online contact form or ringing on 0161 477 0010 once the order has been placed.

Do I Need to be at Home to Take Delivery?

It is preferable that somebody is available to take delivery of the items although if this is not possible we can deliver without anyone being present. This is entirely at your own risk and once delivered Stockport Fencing Ltd accepts no liability for loss or damage to the products supplied. If this is your preferred option please state in the text input area when completing your order. Please note that due to insurance cover our delivery drivers are not permitted to carry products to the rear of your premises.

Can I Specify my Own Delivery Day and Time?

When ordering you will be given the opportunity to specify preferred days for delivery and whether an AM or PM delivery would be preferable. Delivery of standard stock items can usually be made within a few days of order where as made to order and non stock items will take a minimum of 7 days.

A requested delivery timeslot does not automatically mean we will deliver on the requested day/time. It is purely as a way of you outlining your preferred timeslot and whilst we will make every attempt to schedule delivery based on the requested timeslot we cannot guarantee this and will confirm delivery day once the order has been processed.

On receipt of your order we will either e-mail you to advise the delivery day and whether an AM or PM timeslot has been allocated or alternatively we will call you to make arrangements. We will endeavor to fulfill all deliveries within 7 days of order for standard products and within 14 days for most made to order products. If for any reason we are unable to fulfill the order within the proposed timescale you will be notified by telephone or e-mail and given the opportunity to amend your order or offered a full refund, (special order products exempt from refund).