Patient Experience: Hospitals Executives Focus on Service at Regional Roundtable

No matter whether a hospital is large or small, urban or rural, academic medical center or community hospital, it is likely that it faces many of the same challenges as other hospitals and health systems. With this in mind, The Beryl Institute, the global community of practice for improving the patient experience, gathered leaders from a variety of healthcare organizations for its November 2011 Regional Roundtable, hosted by UCLA Health System in Los Angeles, Calif.