The packaging totally sucks for shipping is the problem. single layer corrugated cardboard and styrofoam significantly less than an inch think, where there is any at all. If I ever had to order Craftsman garage furniture again I would use ship-to-store where I could inspect the items before accepting. Nice furniture, but shipping resulted in a 90% failure rate for me. Of a workbench, rolling tool cart and three wall cabinets, the only thing that arrived undamaged was one wall cabinet. After battling Sears customer service for 5 months and finally getting refund satisfaction thanks to the BBB, they ended up asking me to dispose of whole shipment at my local dump.

The packaging totally sucks for shipping is the problem. single layer corrugated cardboard and styrofoam significantly less than an inch think, where there is any at all. If I ever had to order Craftsman garage furniture again I would use ship-to-store where I could inspect the items before accepting. Nice furniture, but shipping resulted in a 90% failure rate for me. Of a workbench, rolling tool cart and three wall cabinets, the only thing that arrived undamaged was one wall cabinet. After battling Sears customer service for 5 months and finally getting refund satisfaction thanks to the BBB, they ended up asking me to dispose of whole shipment at my local dump.

I bought one for Christmas for my son. NOT Craftsman quality! MyGolfer has great deals on quality tools and I have bought LOTS from him but this tool box is very thin metal. Bad packaging allowed for dents and scratches. Drawers are non roller drawers. Surprised Craftsman put their name on it. Would not have bought it if I had seen it in person. The Craftsman Bar stools and table are very nice quality, the tools I have bought are top quality! I always look forward to seeing his deals on woot!

@berichlikeme: It's the evolve series which is like a low level homeowners line...think basic tools like hammer and screwdrivers type DIYer. this is far from a real box. look into the viper toolbox line that is also sold by sears. they have great quality and prices.

The product that I received had hefty dents in it. The upper tool chest is shipped inside the lower cabinet and was not bolted down. It seems like a whole shipment was sent overseas with this oversight, thereby making a delightfully low price offering for this product. After a few gentle blows with a rubber mallet and some well placed applications of a large hand-screw wood clamp, my purchase functions perfectly. Even if I paid myself for the effort, I made out pretty well. Not an undertaking for everyone, and, if the metal had been bent any more than it was I would have sent it back.

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Not a farewell, just a forced redirect.

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Sorry

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Geez, why so negative?

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Too late, we all heard you!

Hmm... you're wanting to take your vote back?

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