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SilverCloud Disabling TLS 1.0 & 1.1

We have detected that your browser is using an insecure connection. Read the information below to find out what you need to do to continue using SilverCloud securely.

Congratulations! We have detected that your browser is using a supported version of TLS so the information below may not be of relevance to you.

What is TLS?

TLS (Transport Layer Security) enables secure web browsing and other forms of secure communication. It uses encryption to prevent the transmitted data from being tampered with or intercepted. TLS is used to secure communications for web browsers, VPNs, and database servers.

The TLS 1.0 encryption protocol is no longer considered secure. SilverCloud must disable it in order to maintain a high standard of security for our users, and will require a browser that supports TLS 1.2.

TLS 1.0 will be disabled from 6 June 2017

Starting in May 2017, SilverCloud will start to disable the TLS 1.0 encryption protocol for all connections to the platform.

You will experience issues connecting to SilverCloud via your browser if it is not supported, or if you have not enabled the supported encryption protocols. You can check the support of your preferred web browser for TLS 1.2 at caniuse.com.

However, some older browsers may require a configuration change, or may not support secure protocols.

Timeline

2 May 2017

Before logging in, an alert will be made to anyone connecting with an unsupported browsers that SilverCloud will be disabling TLS 1.0.

29 May 2017

Before logging in, an urgent alert will be presented to anyone connecting with an unsupported browser.

6 June 2017

Official end date. Anyone trying to access SilverCloud on an unsupported browser will be denied access to the site.

30 June 2018

TLS 1.0 and 1.1 shut down. SilverCloud will not respond to connections using an unsupported protocol. Unsupported browsers will show a message indicating there is a problem establishing a secure connection.