Why Intermedia?

For partners

99.999% financially backed SLA

Intermedia believes in giving our customers the best service possible. So we provide your business with a financially backed 99.999% (five nines) uptime service level agreement for all our services.

A 99.999% uptime SLA means that you should expect less than six minutes of downtime over the course of a year—and, if we should fail to deliver, we’ll compensate you for it.

Our competitors—including Office 365—only offer a 99.9% uptime guarantee. That's just three nines. And while that difference may not seem significant, the difference actually amounts to downtime of over 8 hours.

How would your business suffer if you couldn’t communicate with your customers or coworkers for a whole day? Or even half a day? With Intermedia’s five-nines uptime guarantee, you won’t have to find out.

J.D. Power 2018 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit www.jdpower.com or www.tsia.com.

Intermedia Unite, SecuriSync, VoIP Scout, AnyMeeting and HostPilot are either trademarks or registered trademarks of Intermedia.net, Inc. in the United States and/or other countries.