2 Vacancy Number: B04/0809 Post Number: OSC GUA 0040 Job Title: Web Editor and Media Researcher NATO Grade: B-5 Basic Monthly Salary (12 x per year): 3.756,71, tax free Closing Date: 30 July 2010 GENERAL BACKGROUND: SHAPE, the Supreme Headquarters Allied Powers Europe, is the Headquarters of Allied Command Operations (ACO), one of the two major military commands of the North Atlantic Treaty Organisation (NATO). ACO safeguards an area extending from the northern tip of Norway to the eastern border of Turkey. This equates to nearly two million square kilometres of land, more than three million square kilometres of sea, and a population of about 320 million people. POST DESCRIPTION: Location: Casteau/Mons, 60 Km south of Brussels (Belgium) Division: Command Group POST CONTEXT SHAPE is the Strategic Headquarters for Allied Command Operations (ACO). The Command Group is to provide and sustain command and control capabilities in terms of support, coordination, management administrative service and specialists advice to SACEUR, DSACEUR and COS in order to meet the HQ s mission. The Public Affairs Office is to provide advice to SACEUR and SHAPE staff on strategy and public implications of decisions and activities, which affect the responsibilities, functions, operations, and activities of ACO. The PAO also orchestrates Public Affairs (PA) activities across ACO. The New Media Section is responsible for maintaining the ACO web site and associated social media sites e.g. YouTube, Twitter and Facebook, including writing content and formatting the sites in order to make them attractive and informative for the public, working closely with the media analysis section including when required providing mutual support. The Web Editor and Media Researcher will be responsible for maintaining and developing internet content for all ACO web sites, providing technical advice and support to other staff in SHAPE and throughout the NATO Command Structure (NCS) where units have migrated their content to the ACO site, undertaking media analysis duties when required producing the ACO daily news summary, news updates throughout the working day and special request assessments of the media environment in NATO and non NATO nations for use by the Command Group senior staff. REPORTS TO Web Master, OSC GUN

3 PRINCIPAL DUTIES The incumbent is to: 1. Assist the Web Master in maintaining ACO web sites (ACO web site, social media sites, DVIDS etc). 2. Proof read material prior to release to the internet to ensure it is accurate, well written, and grammatically correct and complies with security policy. 3. Cover for other section staff during their absence including occasional early morning shift work when required for production of the daily media review. 4. Analyse public environment, media and stakeholder information to identify critical public issues affecting NATO's military operations. 5. Research the public environment and provide reports to ACO PAO staff for inclusion in public affairs plans. 6. Gather public environment research from NATO member nations where possible to be included in ACO HQ (SHAPE) environmental analysis. ADDITIONAL DUTIES The incumbent may be required to perform a similar range of duties elsewhere within the organisation at the same grade without there being any change to the contract. The incumbent may be required to undertake operation deployments and/or TDY assignments both within and without NATO's boundaries. QUALIFICATIONS A. ESSENTIAL QUALIFICATIONS 1. Professional/Experience (a) A good understanding of HTML and XML and able to demonstrate the ability to use these languages to format web content including audio visual content. (b) Understanding and expert user, of social media; especially YouTube, Twitter and Facebook. (c) Editorial experience for journals, magazines, newspapers and the WWW. (d) Experience in interpreting public opinion research data such as polls, opinion surveys, focus groups, demographic analysis. (e) Excellent understanding of international affairs. (f) Experience in using statistical and other information sources for public opinion research. 2. Education/Training Higher Secondary Education and completed Higher Vocational Training in information science or related discipline leading to a formal technical or professional certification with 3 years post related experience, or a Secondary Education and completed Advanced Vocational Training in that discipline leading to a professional qualification or professional accreditation with 5 years post related experience. 3. Languages English SLP 3333 (Listening, Speaking, Reading and Writing) French SLP 2222 (Listening, Speaking, Reading and Writing) NOTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English. 4. Standard Automatic Data Processing Knowledge Word Processing : Working Knowledge Spreadsheet : Working Knowledge 2

4 Graphics Presentation : Working Knowledge Database : Working Knowledge Clients/Web Browsers : Working Knowledge Web Site : Excellent understanding of web site administration with HTML and XML experience B. DESIRABLE QUALIFICATIONS 1. Professional/Experience (a) 2 years experience as a web manager or designer. (b) 2 years experience in a media outlet. 2. Education/Training (a) Graduation with a degree from a recognized university or college, with a specialisation in communications, marketing, social sciences (sociology, psychology, political science), or another discipline directly related to the position. (b) Journalism or international affairs qualification at degree level. (c) Courses: M-5-32 NATO Staff Officer Orientation Course (NU Rel PfP MD EU) - NATO School Oberammergau (DEU) M-5-46 NATO Public Affairs Course (NU Rel PfP MD EU) - NATO School Oberammergau (DEU) 3. Language English 4444 Some German capability is highly desirable. C. CIVILIAN POSTS 1. Personal Attributes Must be able to work well under stressful conditions. Capable of maintaining a focus on priorities, displaying sound common sense and able to operate in a variety of functions simultaneously. Thought and judgement are required to establish priorities. Possesses tact, poise and good communication skills necessary for interaction with colleagues, senior officers and staff. 2. Managerial Responsibilities There are no first line reporting responsibilities. 3. Professional Contacts The incumbent must maintain professional contact with private sector and member nation environmental analysis research professionals in order to stay abreast of industry best practice in this highly specialized function. 4. Contribution to the Objectives Public opinion research and environmental scanning, coupled with daily news and analysis products, provide a focus for NATO and participating countries to measure contributions in relation to public support and interpretation of commitment to NATO. News, research and analysis products contribute directly to the preparation of public affairs strategies and plans designed to inform and educate publics about ACO's operations. Web site and social media design and maintenance support PAO s main communications channels. 3

5 5. Work Environment The work is normally performed in a typical office environment. Normal Working Conditions apply. Shift working may be required. The risk of injury is categorised as: No Risk. D. REMARKS N/A NOTES: - Serving staff members will be offered a contract according to the NATO Civilian Personnel Regulations (NCPR). Newly recruited staff will be offered an initial contract of one year normally followed by an indefinite duration contract. - Before applying for this position, please read carefully all the information contained in the following webpage 4

6 Civilian Personnel Office use only No. Received on. Status: Application for Civilian Employment ATTACH RECENT IDENTITY PHOTOGRAPH (passport size) Application form to be submitted in quadruplicate (together with four copies of certificates covering the highest level of education) to SUPREME HEADQUARTERS ALLIED POWERS EUROPE (SHAPE) Attn. Recruitment Officer (J1/HCX) B-7010 SHAPE Belgium 1. Reference of the vacancy for which you are applying or the type of employment for which you are especially qualified: 2.a. Surname: 2.b. First name(s): 2.c. Maiden name (if applicable): 3.a. Permanent address: 3.b. Mailing address (if different from 3.a.) 4. Telephone: 5.a. Country and place of birth: 5.b. Date of birth: 6.a. Citizenship at birth: 5.d. Status: Married 5.c. Sex: Male Female Single Other (explain) 6.b. Citizenship now (if different from 6.a., explain). 7. Please give the following information about spouse and children: Name Date of birth Relationship 8.a. Secondary Education Name, Place and Country Years and Months of attendance Type of School Qualifications obtained (e.g. certificate(s), diploma(s)) indicating main subjects ACE FORM (R) 169, FEB 98 (English) Automated 1

7 From To 8.b. Further Education Name, Place and Country Years and Months of attendance From To Type of School Qualifications obtained (e.g. certificate(s), diploma(s) indicating main subjects 9.a. List professional societies to which you belong: 9.b. List, but do not attach, any significant publications you have written: 10. Languages: describe proficiency below, by ticking the appropriate box. Please start with your mother tongue. Language Speaking Reading Writing Very Good Good Fair Very Good Good Fair Very Good Good Fair English Dutch German French 11. Shorthand and typing: indicate speed in words per minute. English French Other Typing: Shorthand: Indicate your computer skills. Hardware: Application Software: Computer Languages: 13. Type(s) of driving licence 14. Have you completed your compulsory military service? Not Applicable f No Yes Rank ACE FORM (R) 169, FEB 98 (English) Automated 2

8 If yes, indicate dates: From To If no, give reason: Do you have further service commitments? No Yes, please give details 15. EMPLOYMENT RECORD Starting with your present post, list in reverse order, details of present / previous employment. Use a separate block for each post. Include also service in the armed forces and note any period during which you were not gainfully employed. If required, attach additional pages in the same format. If employed as a NATO Civilian, or with one of the co-ordinated organisations, indicate (last) grade and step. A). PRESENT EMPLOYMENT Dates of employment Net salary per annum Name and address of employer Tel. No. Title of your position Type of business Number of employees under your direct supervision Name and position of your supervisor Reason for wishing to leave your present employment Summary of your work: B). PREVIOUS EMPLOYMENT Dates of employment From To Net salary per annum Starting Final ACE FORM (R) 169, FEB 98 (English) Automated 3

9 Name and address of employer Tel. No. Title of your position Type of business Number of employees under your direct supervision Name and position of your supervisor Reason for leaving your employment Summary of your work: C). PREVIOUS EMPLOYMENT Dates of employment From To Net salary per annum Starting Final Name and address of employer Tel. No. Title of your position Type of business Number of employees under your direct supervision Name and position of your supervisor Reason for leaving your employment Summary of your work: D). PREVIOUS EMPLOYMENT Dates of employment From To Net salary per annum Starting Final ACE FORM (R) 169, FEB 98 (English) Automated 4

10 Name and address of employer Tel. No. Title of your position Type of business Number of employees under your direct supervision Name and position of your supervisor Reason for leaving your employment Summary of your work: 16. List periods of residence away from home country, excluding holiday trips. Country Reason Dates (From - To) 17. Have you ever been convicted of an offence other than minor traffic violations? No Yes, nature of offence(s) 18. What is your present state of health? Indicate any physical disabilities or chronic illness(es). 19.a. Would you object if we contact your present employer? Yes: No 19.b. Would you object if we contact your previous employer(s)? Yes No 20. References: List three persons not related to you by blood or marriage, who are familiar with your character and qualifications. Do not repeat supervisor(s) given in item 15. Name Full address Telephone Profession/Relationship 21. State briefly any special qualification not covered earlier, any activities or other significant features which may help in support of your application. ACE FORM (R) 169, FEB 98 (English) Automated 5

11 22. Are you willing to accept a post requiring travel? Yes, frequently Yes, occasionally No 23. How long is the notice period you would require before you could start employment? 24. Are you related by blood or marriage to someone who works at the organisation to which you are applying? If yes, please list name(s), and relationship(s). Yes No Name Relationship 25. Do you agree to the organisation considering this application for other suitable vacancies which may arise with a period of 12 months? Yes No Did you use additional sheets to this application form? Yes No I am willing to undergo the prescribed medical examination prior to any appointment and have no objection to an investigation being conducted by the competent authorities of the state of which i am a member for the issue of a security clearance. I realise that any false statement or omission even if unintended on my part, may lead to the cancellation of my application or may render my appointment liable to termination. (Signature) (Date) ACE FORM (R) 169, FEB 98 (English) Automated 6

12 Vacancy Number: B09/0610 Post Number: OSC ZOI 0030 Job Title: Project Manager (IKM) NATO Grade: B-5 Basic Monthly Salary (12 x per year): 3.756, 71, tax free Closing Date: 30 July 2010 GENERAL BACKGROUND: SHAPE, the Supreme Headquarters Allied Powers Europe, is the Headquarters of Allied Command Operations (ACO), one of the two major military commands of the North Atlantic Treaty Organisation (NATO). ACO safeguards an area extending from the northern tip of Norway to the eastern border of Turkey. This equates to nearly two million square kilometres of land, more than three million square kilometres of sea, and a population of about 320 million people. POST DESCRIPTION: Location: Casteau/Mons, 60 Km south of Brussels (Belgium) Division: Director of Management POST CONTEXT SHAPE is the Strategic Headquarters for Allied Command Operations (ACO). The Director of Management (DOM) is on behalf of the Chief of Staff (COS) responsible for the direction and coordination of selected aspects of the day-to-day operation of SHAPE as well as the assurance of the provision of essential support facilities and services to the Headquarters, co-located agencies and units, and to individual staff members and their families. To this end, it employs and exercises stewardship of assigned resources. The Staff Operations/Echelon Coordination Branch is dedicated to the coordination of the staff activities, including administrative and execution functions in support of the SHAPE staff. The Information & Knowledge Management Section is responsible to provide IKM policy development, IKM requirements analysis, information process analysis, IM project development and implementation and functional administration services guidance for IKM tools. The Staff Officer IKM Project Management -Current Systems is responsible for managing a portfolio of current SHAPE IKM systems. This includes all aspects of system management of the current SHAPE IKM systems such as staffing new user requirements for improvements, creating proposals (including hardware and software), ensuring timely and within-budget delivery, whilst maintaining close liaison with NC3A, NCSA and Industry, and providing functional administration of the SHAPE IKM tools. REPORTS TO Staff Officer (IKM Programme Management), OSC ZOI

13 PRINCIPAL DUTIES The incumbent s duties are to: 1. Manage specific projects through to fruition in the IKM realm. 2. Provide functional administration of SHAPE s current document management, tasker, portal, and other IKM collaboration systems. 3. Provide guidance to best use and employment of current IKM tools within the DOM Information Management Unit. 4. Coordinate with IKM Ops new requirements for the further development of existing IKM tools. 5. Develop and execute test plans and provide acceptance authority of new functionality to current IKM tools in close coordination with the NATO CIS Services Agency (NCSA). 6. Coordinate with the IKM Ops, the timely training of the SHAPE staff for new functionality developed for current IKM tools. 7. Coordinate with the local NCSA Sector, access of contractors to NATO premises and equipment. 8. As required, lead SHAPE working groups and provide technical guidance on the use of current SHAPE IKM tools. Decision authority is held: None Supervisory duties: As required, may be required to direct and supervise the work priorities of an ad hoc or permanent team within the functional area. The incumbent deputises for Staff Officer (IKM Programme Management) (OSC ZOI 0020). ADDITIONAL DUTIES The incumbent may be required to perform a similar range of duties elsewhere within the organisation at the same grade without there being any change to the contract. The incumbent may be required to undertake operation deployments and/or TDY assignments both within and without NATO's boundaries. QUALIFICATIONS A. ESSENTIAL QUALIFICATIONS 1. Professional/Experience (a) Experience defining, documenting and carrying out small projects, actively participating in all phases. (b) Experience identifying, assessing and managing risks to the success of projects, preparing realistic project and quality plans and tracking activities against the plans, providing regular and accurate reports to stakeholders, and monitoring costs, timescales and resources used. (c) Experience/involvement in designing, implementing and troubleshooting information systems (particularly Microsoft technologies). 2. Education/Training A Higher Secondary Education and completed Higher Vocational Training in management information systems, operations research, economics, accounting, business administration, public administration, finance, project management or related discipline leading to a formal technical or professional certification with 3 years post related experience, or a Secondary Education and completed Advanced Vocational Training in that discipline leading to a professional qualification or professional accreditation with 5 years post related experience. 3. Language English SLP 3333 (Listening, Speaking, Reading and Writing) 2

14 NOTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English. 4. Standard Automatic Data Processing Knowledge Word Processing : Advanced Knowledge Spreadsheet : Advanced Knowledge Graphics Presentation : Advanced Knowledge Database : Working Knowledge Clients/Web Browsers : Advanced Knowledge Web Content Management : Advanced Knowledge B. DESIRABLE QUALIFICATIONS 1. Professional/Experience (a) PRINCE2 Practitioner (b) Experience in the development, project management and proliferation of Microsoft products. 2. Education/Training A University degree in the field of information or knowledge management, or a related discipline. 3. Language N/A C. CIVILIAN POSTS 1. Personal Attributes Initiative, original thought and teamsmanship are key qualities for this post as the incumbent will need to work closely with military and civilian staff within the Section and other NATO agencies. Because there will need to be close cooperation with extra-nato agencies, tact and good judgement are essential. As the job will be demanding, and at times stressful, good physical and mental health, combined with a positive attitude, will be highly desirable. 2. Managerial Responsibilities There are no first line reporting responsibilities. 3. Professional Contacts The incumbent will be required to maintain extensive contacts with other NATO programme and project managers, including with NC3A, NCSA and civilian industry. Internally, he/she will have to build and maintain close contacts with similarly tasked staff in different functional areas. 4. Contribution to the Objectives The incumbent will ensure that specific projects, primarily in tools development and proliferation, are brought to fruition for the benefit of SHAPE in particular and ACO in general. This will make the organisation more effective through enhanced efficiencies. 5. Work Environment The work is normally performed in a typical Office environment. Normal Working Conditions apply. The risk of injury is categorised as: No Risk. D. REMARKS N/A 3

15 NOTES: - Serving staff members will be offered a contract according to the NATO Civilian Personnel Regulations (NCPR). Newly recruited staff will be offered an initial contract of one year normally followed by an indefinite duration contract. - Before applying for this position, please read carefully all the information contained in the following webpage 4

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