SSL error message

Hi allA friendhas been having problems with her email programme. She uses Incredimail for most of her emails and last night couldn't access the programme so switched to OE and an error message came up about SSL 10060/1. Not sure of the exact wording but it caused the OE programme to close down.Can anyone tell me please what does this error message mean??Many thanksCottager

Many thanks brundle. I will pass the link along to my friend and hopes this solves the problem.She has just emailed via webmail to say that when she then re opened Incredimail the same SSL 10060/1 message was there too. As Incredimail is her default mail that she uses regularly I can't see how that could be configured incorrectly.

Sorry not to have come back on this before now. I think her ISP is NTL/Virgin. She has been in touch with Virgin but goes around in a loop! She's getting nowhere fast. All was fine until two days ago now and suddenly she is getting this SSl error message on both OE and Incredimail. She can get online but can't download her email or send emails from her programmes

Brundle many thanks for all your tips there. Her problem has now been solved using the first link you gave. she went through all her settings following the advice in that link and found that she had an extra 'dot' in her address line! Problem solved.So many thanks for your time and effort