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How do I search your site?
We have two easy methods to help you quickly find what you are
looking for:

Search by Product Category
You can look through our entire selection of a specific group
of items (eg. Weather Radios) by clicking on the appropriate
category in our SHOP menu on the left.

Search by Specific Item
At the top of the page is a Search bar. Just type in a short
description of the product (eg. Blue Projection Clock) you
are seeking or type in the model number of the product (eg.
WR102) and click on "Search".

Do you charge Sales Tax?
One of the unique advantages of shopping with ExploraTrack.com
is that we do not charge for sales tax on any order because
there is no Sales Tax in Oregon.

Can I get a replacement user manual?
If you need to replace a missing instruction manual for your
product(s), please contact
the manufacturer directly for a replacement booklet.

ExploraTrack.com does not currently stock instruction
manuals.

Do you have a catalog available?
Currently, ExploraTrack.com does not have a printed catalog
available. We are continually updating our product information
to keep it as up-to-date as possible. Unfortunately, these
changes would cause any printed catalog to be out of date
as soon as it was printed.

We also feel that making the web site interactive makes WeatherConnection
more convenient and more interesting than a printed catalog.

We do accept phone orders and you can speak with a live customer
service representative at our store in Cannon Beach, Oregon,
by calling (800)414-8655 between 9 AM and 5:30 PM, Pacific
time. Of course you can also order 24 hours a day, seven days
a week over our secure server.

Will your products work where I live?
ExploraTrack.com sells many products and most of them
will work internationally. However, we suggest that for any
"Radio Controlled" or "ExactSet" product,
you try to find a similar product in your area that will set
itself to the Atomic Clock signals near you. The US Atomic
Clock signal will send information to any clock in the 48
Contiguous United States. We do not recommend most ExactSet
products for use in Alaska or Hawaii.

Our NOAA weather radios are only designed to pick up weather
forecasts from NWS (National Weather Service) broadcast towers.
These are only available in the United States and are not
guaranteed to be able to pick up any signal elsewhere in the
world.

I had several items in my cart, but they disappeared. What
happened?
For security reasons, this site uses a special cookie called
a Session to store your shopping cart. If your page is inactive
for more than 20 minutes, your Session will expire and your
cart will be cleared. If you cannot order at all, please view
our Cookie Information
page for more help.