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What Do Our Customers Say?

We love to hear back from customers about their rental experience with us. After every customer returns home from their rental, we invite them to leave a review of their experience and then share these reviews with you here. We hope you find them a useful way of choosing the right options for your car hire. We also ask customers to rate their overall experience using our unique Car Rating.

Check out the reviews below. You can use the 'Filter The Reviews' options to narrow down your search for any other reviews you'd like to read. Choose to filter the reviews by supplier, car type or location or any combination of these e.g. all 7 Seater Minivan's at Orlando International Airport.

Los Angeles International Airport (LAX) on 16 Sep 2014

Couldn't fault the process. Very easy from start to finish. After an 11 hour flight and an arduous waiting time at immigration it was a pleasure dealing with the car hire assistant. Our car hire was booked on line and everything was exactly as required.

Orlando International Airport (MCO) on 14 Sep 2014

The rental was quite easy, the car itself had a lot of miles on for a hire car and because it didn't look like a new car and the hood was very difficult to close i will be trying someone else next time, sorry.

Sarasota Airport (SRQ) on 13 Sep 2014

The rental process was fine, but the first car, a Hyundai Tucson, was making a banging noise from the steering or front shock absorbers. So it had to go back to the rental location, which wasted an hour of my time. No problem with switching it for another one though.

Premium 4 Door (PDAR)

Tampa Airport (TPA) on 13 Sep 2014

The car hire as always was as straightforward as you can get and with no lines at Tampa it was very quick.
The only criticism I would make is that both sets of car keys were joined together with a steel wire. If you lose one you lose both which is absolutely pointless in my opinion as well as bulky for your pocket. Otherwise great.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 13 Sep 2014

Everything was great and very smooth apart from when we got to the car park we were given a car when we was told we would get a choice of everything under my car hire type.
Still got a very nice car so did'nt complain.

Standard Convertible (STAR)

Orlando International Airport (MCO) on 13 Sep 2014

We have rented from other companies but now we will use US car rentals from now on we come once or twice a year very professional great customer service and got the car we asked for first time in 10 years we hope that with loyalty we can get discounts as we have passed your details to all our friends and family about the service you provide many thanks Mr Anderson