October 10, 2017

New software and data system empowers local business owners and operators to save time and retain more customers with set-it-and-forget-it email campaigns

SAN FRANCISCO – October 10, 2017 – Womply, the leader in front office software for small- and medium-sized businesses (SMBs), today unveiled Customer Engagement, an automated email marketing engine that empowers small businesses to attract and retain customers with less time and effort.

“Customer Engagement is a simple yet powerful tool that addresses the biggest concerns for small business owners: getting more customers, making enough money, and saving time,” says Womply President Cory Capoccia. “On average, small businesses spend 80 hours and $400 per month on marketing to attract and retain customers. We’re on a mission to help SMBs get better results in these vital areas while simultaneously saving time and money.”

Gather feedback, encourage online reviews, and even help customers make reservations.

Users can track campaign performance with a simple dashboard that includes key metrics such as emails sent and opened, and online reviews started as a result of customer messages delivered. Marketing campaign performance summaries are also emailed to the merchant on a weekly and monthly basis.

“The research is clear that consumers want a better connection with the businesses they patronize,” Capoccia says. “Customers expect a more personalized experience, but business owners have struggled to deliver because they haven’t had the tools or the time. Customer Engagement makes it simpler and easier to create more valuable connections between consumers and local businesses.”

Customer Engagement is part of Womply Insights, a complete software-as-a-service (SaaS) platform for the SMB front office. To learn more about Customer Engagement or Insights, request a demo.

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About Womply

Womply is a software-as-a-service (SaaS) provider to small and medium businesses (SMBs) and one of the fastest growing software companies in America. Our mission is to use technology and data to grow, protect, and simplify small business. Every day we serve over 100,000 merchants across 400+ business verticals, in every corner of America. To learn more, visithttp://www.womply.com or email info@womply.com.