Training & Consultation Solutions.  Target Getting Better (TGB) was established in 2011 to provide training and consultancy services for both the public.

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Presentation on theme: "Training & Consultation Solutions.  Target Getting Better (TGB) was established in 2011 to provide training and consultancy services for both the public."— Presentation transcript:

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Training & Consultation Solutions

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 Target Getting Better (TGB) was established in 2011 to provide training and consultancy services for both the public and the private sector in both Egypt and the Middle East  Our goal: To have you covered whether you are looking for a small tweak or complete overhaul

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 To become the number one choice for training and consultancy services in the MENA region  To provide clients with superior learning experience

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 To continuously provide innovative best quality training and consultancy services  To raise the standard of training services in Egypt  Become trustworthy

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 We behave with  We are Transparent  We are client oriented  We are Reliable  We are Committed to our clients

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Customized Corporate Services We help organizations in the development of their employees through:  Customized training programs developed according to their field, needs and challenges  Effectively train employees to unlock any upcoming challenges and help them achieve their companies' objectives  We get the client involved in all steps of our process and welcome their comments and modifications along the way

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 We create and bring in the best training opportunities in the form of seminars, hosted by local and international renowned speakers and professional trainers in different fields in which they portray and talk about their real life experiences.

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 We possess a solid band of team building activities that extends to fit all clients' requirements. It is designed and customized according to each client request, whether indoor or outdoor, collaborating between all participants focusing on the organization's values

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 Through which we build on the strength of by providing them with a competitive edge in the local and international labor market.  This is done through widening and expanding their knowledge and skills by providing training courses that help them excel in their personal lives and careers

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Sample of Our Courses  Our courses are reviewed and rated by professionals working in the field  Marketing courses are reviewed by Marketing consultants, customer care courses are revised by experts who have worked in the field

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Anger is a natural emotion that every human experiences. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. Anger management will help teach participants how to identify their anger triggers and what to do when they get angry.

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"Most communication experts now believe that almost 90% of what we say comes from nonverbal cues, which includes our body language." It is everything from facial expressions, to eye contact, to our gestures, stance, and posture. From flipping your hair, shaking hands, making eye contact to smiling, they are all a part of our nonverbal communication.

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Boil it down and etiquette is really all about making people feel good. It's not about rules or telling people what to do, or not to do, it's about ensuring some basic social comfort.

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For the better part of every day, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

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Some view customer service as all activities which bind a corporation and its customers together to further a sales relationship. Others view customer service as a package of measurable activities which provide utility to customers or optimum levels of service.

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Emotional intelligence describes the ability to understand one's own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900's, but the term was first introduced by Wayne Payne in 1985.

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The modern manager needs to understand the financial implications of their day to day decisions and the impact they have on the business. It is also important that managers have a solid grasp of basic financial awareness in order to agree and manage budgets effectively and appreciate core finance principles.

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Participants will understand the various generations present at work. Both the young and older worker will have many ideas to offer, which will help the organization thrive in the marketplace. Learning how to deal with the Generation Gaps at work will help you become a better manager or co- worker.

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Did you ever feel that you were posing hard questions at the beginning of the interview and asking closed questions? Did you overload them with boring questions? Did you use negative body language and failed to build rapport?

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We know that translation is not an easy job and many suffer a great deal to find decent translated documents. Hence we have hired the best professional translators in town who are capable of translating from Arabic to English and the opposite way around.

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FOR MORE COURSES VISIT

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Some of Our Instructors  Target Getting Better board of trainers includes the top experts in various fields. They are recognized to be highly qualified trainers.  Their theoretical background does not exclude their down-to-earth style of delivering the topics and their skillful way of moderating the training sessions.  Our trainers believe in the role of human development in making the change happen. They are our partners; who believe in and help us achieve our SMART goals.

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Dr. Ola Emara PhD in Public Administration, Cairo University, Faculty of Economics and Political Science- Masters of Public Administration and Policy Making —the American University in Cairo, June Specialization: Administration of Public and International Organizations American University in Cairo, School of Continuing Education-Business Studies Division, (Lecturer/and Professional Trainer), January 1994 up to Present-Holding a Certificate of Training of Trainers- updated Placed Several times on the Honor Roll based on the criteria for excellence in teaching “Management”; and “Financial Management”; holding the “School of Continuing Education “Merit Award” for 2011” for the performance in teaching and the contribution to the AUC Programs; and a “Certificate of Appreciation 2010” in recognition with performance of teaching the following courses:

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Nermine Ahmed is an experienced independent Marketing Consultant with more than 15 years of experience in the field of Marketing & Advertising. Throughout her career, she worked in and with number of multi-national companies, Event Management and advertising agencies specialized in both pharmaceutical and FMCG fields, where she held positions in the Marketing & Client Service Divisions. From planning marketing plans to executing marketing campaigns, Nermine was always successful in conceptualizing and executing effective communication strategies that address the client’s strategic marketing objectives. Doctorate in Business Administration-Major Human Resources (thesis final stage) Master in Business Administration-Major Marketing Professional certifications Certified Lead Auditor DNV-International Certified Trainer-Innovara USA Certified Quality Manager. Consumer Behavior Marketing Management Brand Management Team Building Motivation, empowerment and Leadership courses Change Management –Our Iceberg Is Melting