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They put me in room 804. Immediately above the hotel entrance. Traffic noise all night. I called the Operator to speak with front desk (to get another room). Operator number rang 40 times and no answer.

We have stayed in this hotel several times. This was our last time. The location used to be good for midtown shopping and entertainment however the increased security in the area makes it difficult to get around. If you are an animal lover you will find the sight and smell of the carriage horses disturbing. The rooms while large are...

We have been staying in this hotel for many years, as it´s location is unbeatable. After changing owners some years ago also the atmosphere had changed dramatically from an elegant hotel to a pretty noisy and busy place struggling with a lot of organisational problems. All different this year: The reservation worked perfectly, check in was effective and friendly, service...

Dear Guest,
Thank you for the great review! We're delighted you had such a lovely experience with us! We're happy to have exceeded your previous expectations and helped you have such a memorable experience! We aim to please and your praise for our team lets us know we're doing our job!
We look forward to hosting you again soon for...

Wonderful NYC experience at the Park Lane!! Nice rooms, comfy beds, and great location! Harry's bar was a nice way to end the evenings. I would definitely recommend this hotel! Thank you for a pleasing experience!

Dear Guest,
Thanks for the wonderful review! It's fantastic you had such a lovely experience with us. We're thrilled you took full advantage of our prime location and comfortable rooms. That's what we like to see! We're looking forward to sharing another amazing experience with you soon!
Have a beautiful day!

Location is amazing, yes, but when one pays $500 per night they expect the best. An additional charge of $35-40 for wifi and unlimited international calls was a bad surprise on arrival, particularly if you have no need for the latter. Not representative of best practice. A special thank-you to the doorman, do not remember their name, but he really...

We appreciate the feedback, Alexandra.
We're happy you had a pleasant stay with us and enjoyed our prime location. However, we're disappointed that your stay with us was less than ideal. Our facilities fee allows us to offer additional amenities for all of our guests including our Hospitality Reception and high-speed wireless internet, among other things. We look forward to...

Communication between hotel and guests do not exist! You better be prepared to play 20 questions if you want any answers! The staff is pretty rude and I am not talking about the typical New York City rude either!

We appreciate the feedback, Garret.
We're deeply disappointed your experience with us was less than perfect. Your experience is not on par with the standard we're capable of providing. We strive to offer quality service and convenience for our guests. We do hope you give us another opportunity to demonstrate the high-caliber service we're accustomed to sharing with our guests....

The rooms are a bit outdated and tired. If you're looking for luxury, this probably won't be right for you. Jr suite on the park was huge but lacked what one might expect for a suite feel. Bath was small and outdated. Rooms are overdue for a makeover. The location is ideally located for Central Park and The MET as...

Dear Guest,
We appreciate the feedback. We're happy you enjoyed our prime location. However, we're disappointed that your stay with us was less than ideal. We'll address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience.
Have a great day.

Charge for the hospitality room in the afternoon, but well worth it. Great drinks, and fantastic food. Staff were great and room was very nice and comfortable. Great views of Central Park. Nice coffee shop in the lobby

Dear Guest,
We're thrilled you had such a pleasant experience with us! It's fantastic you took full advantage of our hospitality reception. We aim to please! We're happy you appreciated the breathtaking views from our prime location!
We're looking forward to sharing another amazing experience with you soon! Have a lovely day!

First time staying at the Park Lane Hotel. Stayed in the Premier Park View Junior Suite with large windows to look upon Central Park. Quick check in, room was large, and bed was very comfortable. Even had complimentary cheese and crackers for us when we arrived! Location was great for us, close to everything we needed. Ms. Cerpa was also...

Thanks for the wonderful review, Robert!
It's fantastic you had such a great first experience with us! We strive to offer top-notch service and convenience for our guests. Your comfort and happiness are important to us! We're thrilled you took advantage of our prime location!
We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!

Staying in Midtown

Neighbourhood Profile

Midtown

This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.

Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities.
This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Lounge, the Park Lane Hotel wants to make your visit to New York an enjoyable one. We offer a Fitness Center, Mail Service, Internet Access, and more.
Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions....more less

Additional Information about Park Lane Hotel

Price Range:
RM820 - RM2,607 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — Park Lane Hotel 4*

Number of rooms: 628

Reservation Options:

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Also Known As:

The Helmsley Park Lane Hotel New York City

Helmsley Park Hotel

Hotel Style:

#175 Luxury Hotel in New York City

#190 Romantic Hotel in New York City

#199 Business Hotel in New York City

#201 Family Hotel in New York City

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