Nursing Home Reviews for Huebner Creek Health and Rehabilitation Center

I visited this facility

When I visit Huebner Creek Health and Rehabilitation, I see smiles and staff eager to help you. There are a LOT of staff here who have been with the facility a long time. You will see the same faces and there are a lot of smiles. The food is GREAT and you have different options so you can make choices. The facility is clean. The Nurse Practitioners are awesome here too. They actually talk to you. The therapy department is BIG and the team there has tenure as well. They know what to do to help people.

I am a friend or relative of a current/past resident

I am a private care sitter, companionship for my client Jerry. Staff was friendly, caring. Nurses were very caring & attentive to Jerry. The therapy department is very active has a lot of staff. Jerry enjoyed his time during therapy on a daily basis. Room was ok, interaction on a regular, daily basis

I visited this facility

I have visited this community on multiple occasions and I have always been impressed with the management team and staff. They are very welcoming, always available to family members and the social service department does an incredible job in coordinating the needs of their patients.

I am a friend or relative of a current/past resident

I have a relative who currently and Unfortunately has to endure the lack of sincerity and care this facility provides. The CNA’s are lazy and could careless if your relative is sitting in their own urine. The facility is under staffed majority of the patients there are left alone and don’t get checked on because of the short staff. You walk down the hall and it wreaks of soiled linens. This facility has gotten from decent to worse in the last 6 months. If you can afford take your relative elsewhere. I sure wish we could

I am a friend or relative of a current/past resident

Huebner Creek Health and Rehabilitation Center is horrible. They have the small hospital beds from the 1940s with mattresses that are paper thin and you can feel all the bars in the frame. It's a horrible bed. The TV is 12 inches so my father can barely see it. They have a lot of residents in there with mental disabilities that make you feel like you're in a special state hospital. They're understaffed, but those people have been very nice. He has not complained about the food. If it was bad, he would certainly let me know. He's been very angry over there and he calls it a prison. He's gotten himself up and walking in the hall because there's nothing going on. He was transferred there from the hospital.

I am a friend or relative of a current/past resident

My mom was at Huebner Creek Rehab and while there were helpful caring nurses, the social workers were almost non responsive to my questions and concerns. Rarely did they call back. The billing department is less than considerate when it concerns the billing cycle they use. They conveniently bill way ahead, whether the patient is still there or not. We received a bill for $6500 MORE the what was owed simply because they tacked on another month's worth of care/stay even though my mom was long gone by that time.

I visited this facility

Huebner Creek was a very nice facility. My friend was placed there after University Hospital for a couple of weeks, and it was paid for by her insurance. The facility was very clean, and everything about it was very good. The staff was very adequate. It was expensive, like $5,500 a month. They're private pay. The grounds were very nice and neat.

I visited this facility

This place is a fraud. My mother was sent there from her hospital for rehabilitation after having shoulder replacement surgery. During the three days she was there she was forced to urniate and defecate on herself nine times because the staff was too lazy to responds to her requests for help getting out of the bed to go to the restroom. The food served to her was not fit for a stray dog to eat. She received NO rehabilitation. Fortunately I discovered this mistreatment only after three days because she was scheduled to be there for two weeks. After reporting this facility to the hospital where she had her surgery arrangements were immediately made to get my mother removed from this neglectful facility. Calling this place a Health and Rehabilitation Center is a complete joke!! I am attempting to file a complaint with the Department of Aging and Disability in the hopes of preventing this from happeining to someone else.

I am a friend or relative of resident

2 yrs ago this was a fantastic facility, but it has gone way downhill in the last 6-9 months. I don't know if the management has changed hands, but the turnover of employees is extremely high, there are less RN's than there used to be, and it sometimes takes hours to get someone to respond to a call button. The food used to be decent, now it's so bad it makes Michelle Obama's school food look like Ruth's Chris Steakhouse fare. Prepackaged frozen garbage like tater tots and steak fingers that are inedible. I see no sign of nutrition in the meals and it's gotten to where 2 meals a day are now provided by family for our loved one. We are paying a small fortune for this place and it is atrocious!

I visited this facility

I have visited one facility named Huebner Creek Health and Rehabilitation Center. I was impressed because the facility is well run. It was friendly. I didn't find anything wrong with it except that I'm not sure about the price. We only went into the common area and into the administration office. It was clean, and it had a good odor. It was up-to-date, and it was relatively nice looking. The best part of the community is that it is friendly and clean.

I visited this facility

The home previously had been rated poorly and valid complaints placed. I did not know this before placing my Mom there late summer of 2014. As of late September I believe they deserve a better rating. Indications of a complete staff change from CNA, LVN, RN, ADON, DON and other support areas had been implemented in the Spring of this year. It was a pleasant surprise to see a really well run facility instead of what had happened in the past. In seeing other places this is a really good place if you can not accomade or are equiped to take care of a loved one on the Northwest side of town. They need to finish their plan for me to give them 5 stars. If you do place someone make sure and inspect what you expect. Try to work with them as a team. Adequate staffing that cares will make this a really great place.

I am a friend or relative of a resident

My sister was in Huebner Creek for rehab. I was very dissatisfied with this facility. We were misled to thinking they could furnish us with ten liters of oxygen, but they did not have it. She fell and they never let me know. I had to take her to the emergency room to have her assessed there. This place is no good as far as I am concerned. If you’re really sick, that’s not the place to go. Her room was ok, the cleanliness was ok, except that the trash cans were tiny and there were days that it wasn’t cleaned. The rehab was very aggressive. There were orders from the doctor, but they don’t have a copy of the orders. The Medicare director was also abrupt and said they need to expect ten percent more of my sister’s work, otherwise she will be dismissed. My sister was very upset about this. She started getting anxiety attacks and I had to take her again to the emergency room and within a day and a half she passed away.

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About Huebner Creek Health and Rehabilitation Center

Huebner Creek Health and Rehabilitation Center is a senior living provider in San Antonio, Texas that offers residents Nursing Homes. Contact Huebner Creek Health and Rehabilitation Center for more details on services and rates.

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