Windows 7 Security Bug Emerges at Worst Time for Microsoft

News Analysis: Microsoft's Windows 7 is experiencing a well-publicized security problem that reportedly affects a release candidate. The software giant contends that the security bug doesn't affect the production version of Windows 7 that the company is releasing to PC manufacturers, consumers and retail store shelves. It's time for Microsoft to focus on building customer confidence that the shipping version will truly be more secure than earlier Windows editions.

"An attacker who successfully exploited this vulnerability could take complete control of an affected system," a Microsoft advisory said. "Most attempts to exploit this vulnerability will cause an affected system to stop responding and restart."

Although it's nice to hear that the Windows 7 versions that will be
shipping to store shelves won't face this problem, it underlies a major
issue that Microsoft might need to face going forward: security issues,
no matter the type or potential harm,
could severely impact Microsoft's ability to attract consumers and
especially the enterprise to the company's new operating system. At
this point, a security issue that makes buyers think twice about
Windows 7 could be a real hindrance to Microsoft as it tries to rebuild
its operating system's standing in the marketplace.

When Windows Vista was released, the enterprise and consumers had high
hopes for the operating system. Microsoft promised that it would be the
most secure operating system it had ever released. Some companies bit
the bait and immediately updated their hardware with Windows
Vista.

In many cases, those same companies found it to be a mistake.
Windows Vista didn't have the kind of security companies required.
Almost immediately, outbreaks started occurring as Microsoft scrambled to patch them.
Meanwhile, all those companies using Windows XP were delighted that
they had opted to stick with Microsoft's old operating system. Over
time, Vista's security was improved. But the damage was done.

That damage still lingers in the minds of many IT managers and
consumers. They're not convinced that Microsoft's new operating system
is really as secure as Microsoft says. The software giant claims that
Windows 7 will provide at least the same security as Windows Vista and
over time, it will only get better. Companies and consumers, Microsoft
contends, will not need to fear that Windows 7 will be less secure than
its predecessors.

For a while, Microsoft likely had some of those people convinced.
Security has barely even made its way into the discourse surrounding
the operating system. Microsoft had played all the right moves. First,
it allowed users to download Windows 7 to try it out for
themselves.

Don Reisinger is a freelance technology columnist. He started writing about technology for Ziff-Davis' Gearlog.com. Since then, he has written extremely popular columns for CNET.com, Computerworld, InformationWeek, and others. He has appeared numerous times on national television to share his expertise with viewers. You can follow his every move at http://twitter.com/donreisinger.