Resources

Research

2016: Public Perceptions Related to Pharmacy Technicians and Certification
In October 2016, PTCB released the results of a public perception survey conducted by KRC Research on behalf of PTCB. The findings reveal that 85% of the public believes it is very important for pharmacy technicians to be certified. Consumers feel so strongly about certification that 76% say that they would seek out a different pharmacy if they knew technicians working in their current pharmacy were not certified. The survey results show that among consumers, frequent pharmacy visitors are even more likely (79%) to seek a pharmacy where technicians are certified, and adults with children at home are most likely (82%) to look elsewhere. Read more.

2010: Pharmacists' Perception of the Value of Technician Certification
Results from a PTCB-sponsored survey found that lead pharmacists perceive pharmacy technician certification as an essential component in reducing medication errors, ensuring patient safety, and increasing positive health outcomes. The results, unveiled at the American Pharmacists Association (APhA) Annual Meeting in March 2010 by researcher Shane Desselle, R.Ph, PhD, FAPhA, Associate Dean for Tulsa Programs, Chair, and Professor of the Department of Pharmacy: Clinical and Administrative Sciences at University of Oklahoma College of Pharmacy, reflect information from 609 usable responses to a survey of more than 3,200 pharmacists serving in a variety of practice settings across the United States. The study is published in the Journal of Pharmacy Technology.

Verification

Do you need to verify someone's certification? Verifying the certification status of pharmacy technicians has become easier than ever. All individual online verifications are free and the search criteria are more flexible than in the past. It is no longer necessary to provide a certification number to verify an individual’s status. This tool is open to use by technicians, employers, educators, state boards of pharmacy, and the public.

CPhT Toolkit

Our Toolkit of resources for pharmacy technicians is designed to help you better serve patients, promote safe work environments, and take advantage resources available from pharmacy profession.

Career Outlook

Pharmacy Community

The pharmacy community offers a wealth of resources for pharmacy technicians. Technicians are a vital part of the pharmacy community and are encouraged to get involved with their state and national organizations.

Code of Conduct

PTCB strives to maintain comprehensive and fair certification policies. In addition to the Code of Conduct, PTCB recently updated two other policies, the Privacy Policy and the Recertification Policy. All CPhTs and certification candidates must become familiar with the policies, which took effect on February 4, 2013. The policies are also published in the Candidate Guidebook.