Borrower Services

Welcome to the Thousand Oaks Library! As a library card holder, you have many library privileges, as well as access to an entire “World Within A World” at the Grant R. Brimhall Library, Newbury Park Branch, and online at the virtual library at www.toaks.org/library.

By agreeing to have access to these privileges, you are also agreeing to your responsibility regarding the use of the library’s resources. Your Thousand Oaks Library card is an important card, similar to a credit card. Please treat it accordingly. You are responsible for all materials checked out on your card and on the card of your minor child under the age of 18. A library card is not transferable, and only you may use it.

To apply for a library card, fill out an online application or apply in person at the Library. Bring a valid photo identification listing your current residence address to complete the online application process and obtain a library card with full borrowing privileges. Anyone who lives in California may apply for a Thousand Oaks library card free of charge. Children under the age of 18 will need to have a parent present in order to get a library card.

All Thousand Oaks Library cards must be renewed every 3 years to ensure that patron contact information is up-to-date. By keeping your account information current, patrons will be able to receive library notices in a timely manner. Cardholders must visit the Grant R. Brimhall Library or the Newbury Park Library to present one of the required forms of identification in order to renew or validate their card. If your address has changed, please update your address at a Circulation Desk during your next visit.

A visible alert will show up in My Account up to 30 days before the card expiration date. Inactive accounts or temporary library accounts without address verification will be automatically expired and unavailable for use.

If a library card is lost, or there is a change in address, please notify the Library immediately. Library staff will put a “stop” on all activity on a lost card, and issue a new card. A $5.00 replacement fee will be charged to replace a lost or damaged library card.

Examples of acceptable proof are:

Valid California Driver's license, California identification card, or other Picture ID with current address (hand-written address on the back is not acceptable)

Current Vehicle Registration

Current Temporary Driver's License

Current rent receipt

Recent (60 days) utility bill

Current property tax bill

Current (60 days) imprinted statement, such as Mastercard or Visa

Note: A Post Office Box is not acceptable.

If a library card is lost, please notify the library immediately. Library staff will put a “stop” on all activity on the account, and issue a new card. A $5.00 replacement fee will be charged to replace a lost or damaged library card.

Card holders may be asked at any time to present identification verifying their contact information. This process will assist library staff in keeping your patron account current.

Using My Account

Borrowing Limits

Most circulating materials may be renewed one time for half the original circulation period. Renewals are possible only within one week of the due date. Items cannot be renewed if they are rental items, feature DVD & Blu-ray or hold for another person.

Materials

Loan Period

Borrowing Limitb

Fine

Rental Fee

Max. Fine/Fee

Fiction

4 weeks

None

25¢/day

$15.00

NEW Adult books

2 weeks

None

25¢/day

$15.00

Rental books

2 weeks

None

25¢/day*

25¢/day*

No maximum

Non-Fiction

4 weeks

None

25¢/day

$15.00

Magazines (over 3 months)

4 weeks

10

25¢/day

$5.00

Circulating Encyclopedias

4 weeks

None

25¢/day

$15.00

Puppets

4 weeks

None

25¢/day

$15.00

Holiday books

2 weeks

10d

25¢/day

$15.00

Music Compact Discs

4 weeks

20c

25¢/day

$15.00

Spoken Word

4 weeks

20

25¢/day

$15.00

Playaway Audio

4 weeks

20c

25¢/day

$15.00

Playaway View

4 weeks

10d

25¢/day

$15.00

Special loan materials

Varies

6

Varies

Varies

Non-Fiction DVD (No Fee)

2 weeks

10a

$1.00/day

$30.00

J Feature DVD (No Fee)

2 weeks

10a

$1.00/day

$30.00

NEW Feature DVD (Rental Fee)

3 days

10a

$1.00/day

$1.50/day

No maximum

Regular Feature DVD (Rental Fee)

1 week

10a

$1.00/day

50¢/day

No maximum

Blu-ray (Rental Fee)

3 days

10a

$1.00/day

$1.50/day

No maximum

a A maximum of any combination of 10 DVD. Patrons under age 18 may check out only non-fiction, Children, Disney, and J videos/DVDs.b There is an overall limit of 50 items checked out per account, regardless of item type.c A maximum of 20 of any combination of Music Compact Discs and Playaway Audio.d A maximum of 10 of any combination of Holiday Books and Playaway View.