Contact CIC

If you are a Skilled Worker applicant and you have a request for case information you may contact the Client Service Unit of the Central Intake Office using this form. If you applied within the last six weeks, the CSU will not respond to your enquiry.

If you would like to send a mail to the CIO, Nova Scotia, please use the below address.

Centralized Intake Office
P.O. BOX 7500
Sydney, NS, B1P 0A9
Canada

If you would like to send a courier to the CIO, Nova Scotia, please use the below address.

However, the emails corresponding to the result of the eligibility reviews come from a different address, which is FSW-Centralized_Intake-Office@cic.gc.ca. This is a one way address, so can’t be used to email them.

You may want to add both these addresses to your email contacts, to ensure they do not end up in spam folders.

If you would like to call the CIO instead, please use the number below.

+ 1-613-944-4000. Be prepared to wait online for 20+ minutes. They say it is quieter on Thursdays and Fridays. Office hours are from 8am to 4pm Eastern Time.

Please note that they do not entertain callers from outside Canada.

How do i contact the Visa Office?

Please use the below link to find out general and contact information for all the Canadian visa offices.

It is advised to use the case specific forms to contact the visa offices with respect to the FSW applications rather than their generic email addresses. For example, please use the below link rather than the generic email address(Delhi-im-enquiry@international.gc.ca) for the New Delhi Visa Office.

RAJINDERSINGH

I am writing you this mail to inform you that i got one Job offer letter from NESTLE Company in Canada Calgary.

On 14th September i got a job offer letter from Nestle through one Mumbai based Agent named Mr Ranjit (Atmos Consultant Pvt Ltd.)

Then he applied for work permit for me and after two days he asked me to pay for Visa Fees 7,200 Rs. and Medical Insurance Claim policy. 7,500 Rs. then i recived one mail from him with a letter of work permit approval from Canadian high commission which i m going to attched in this mail.

And got another attached mail with LMO Certificate. from canadian embassy.

i got one appointment letter from Canadian High Commission on 5th October for stamping.

as i have some doubts on these documents. so i need to know what should i do plz suggest

If it’s a genuine one, you will not be required to pay a penny out of your pocket. I doubt this :(. Also, have you been in contact with the employer yet? How about the application, interviews etc.,? Before paying anything, I suggest you verify the employer and the LMO certificate first.

Indira Prabhakaran.

Shekar Moorith

Would you please give me your advice as i am planning to apply for immigration to Canada, actually i work for the casino of Mauritius as slot supervisor. I have more than 20yrs of experience as supervisor. My wife is a qualified hairdresser and beautician with more than 4 yrs experience, i also work part-time for her in her own saloon. I have also followed a course as plumber. Is it secure for us to apply for migration to Canada. Will it be possible for us to get a job there. Actually i am 42 yrs old and my wife is 33yrs old.

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imtiyaz

I am writing you this mail to inform you that i got one Job offer letter from NESTLE Company in Canada Calgary.

On 21st nov i got a job offer letter from Nestle through one Mumbai based Agent named Mr Ranjit (Atmos Consultant Pvt Ltd.)

Then he applied for work permit for me and after two days he asked me to pay for Visa Fees 7,200 Rs. and Medical Insurance Claim policy. 7,500 Rs. then i recived one mail from him with a letter of work permit approval from Canadian high commission which i m going to attched in this mail.

And got another attached mail with LMO Certificate. from canadian embassy.

i got one appointment letter from Canadian High Commission on 22th november for stamping.date 30th nov ,2011in mumbai canada embassy

as i have some doubts on these documents. so i need to know what should i do plz suggest

jinesh johnson

I AM WRITING YOU THIS MAIL TO INFOM YOU THAT I GOY A JOB OFFER LETTER FROM CLASSEY BERRY FARMING COMPANY IN QUEBEC CANADA FIRST I FILLED AND MAIL IT WHICH THEY ARE GIVING THE MAIL ADDRESS AND AFTER A MONTH AGAIN SEND CAQ AND THEY WERE ASK 125 CAD I PAID IT NOW THEY WERE ASKING FOR TWP THE AMOUNT OF 411 CAD IS EQUIVALENT TO 23511 INR NOW ADAYS ONE LADY NAME NANCY LE BRETON SHE IS CONTACTING US SHE HERSELF SAID SHE IS A LAWYER SHE IS FROM CANADA AND NOW SHE IS INDIA IS IT A FAKE OR WHAT PLEASE HELP ME FOR ME IT IS NEEDFULL.

Ashika

Hi Mate, I am temporary residence in Sydney, Australia. I had applied for FSW 10 months before..last month I got LOM and Job Offer in Cook from a restaurant in Alberta….so I want to ask u 2 things now:
1. How shall I submit that LMO and Job offer to CIC or CIC Visa Office in Australia?Can I attach these and send in e-mail of CIC Visa Office or should I have to post these on their address?

2. How long more does it take in general for the decision???Its been 10 months already without LMO and now I have LMO, means how long does it take more for decision after I submit LMO and Job Offer…When they will ask for medical????

Thank You

Pargat

I have submitted by PR application to Nova Scotia and chose visa office as CPP-O as I’m staying in US. But my file has been forwarded to New Delhi, India. Can you please suggest what needs to be done to have this corrected?

Thanks in advance

Pargat

I’m currently in US and applied for Canadian PR. In form I chose visa office as CPP-O but my file has been forwarded to New Delhi, India. Could you please guide what needs to be done to have this corrected as it will be hard to travel to India for interview/medical/stamping.

Thanks in advance.

james

I have applied to FSW Program on 23-05-2013, but I did 2 mistakes, the first one that when I printed the Generic Application form i didn’t validate it, so there is no bar codes attached to it at all.
the second mistakes that i sent them my IELTS report result as a copy, not the original one.
What should i do to proceed further with my application, are they going to return my entire package?
or just ask me to fulfill the missing data later with some delays? and how normally the process take to give me a notification, also in case i want to sent the the corrected forms, where should i sent it?
Currently I live in Syria, and there is a war, it’s really hard to do all this issues with 100% concentration.
Please advise, urgently.

Bhaskar

From May 1st. 2014, there’s a new list of 50 occupation class for emigration to Canada under FSW.

I wish to know if this list of ‘new 50’ supercedes the earlier list & currently the only occupation classes available to migrate under or it is an extension to the earlier list. An example: NOC 0731 – Managers in transportation, and NOC 1215 – Supply chain, tracking, & scheduling coordination services, do not currently feature in the new list.

Request clarification.

With kind regards.
Bhaskar

Nagarajan mecheri sankaran

I applied for Canadian PR through FSW during the year 2013.
However my application was rejected stating that i didn’t make it with the cap of 300. ( i received a UCI no along with the rejected material.)
This year (2014), I have reapplied under the same category (2132 – Mechanical engg) and the document was sent by DHL on 11-Jun-2014, which was received by CIO on 16-jun-2014. my queries are as below.
1) I have been sending mails to “CIO-Sydney-Search-Enquiry@cic.gc.ca’ for the past two weeks with no reply. What could be the problem?
2) can i log in to ECAS using the last year’s UCI no? will the uci No change for me from last year to this year.?

Panshul

Hi Indra,
I have send my application in sep 4, 2013. i am in Sydney Australia. I filled the application under network engg category. I have n’t receive communication from CIO . i also email CIO a month back and did not receive and response. how do i check the status of my application.
Thanks
Panshul