Speaking about the new offering, Diwakar Nigam, MD & Chairman, Newgen Software said, “Most organizations rely on enormous amounts of routine, mundane tasks in their day-to-day operations. Automation of such tasks is crucial for enterprises to achieve greater operational efficiency and enhanced customer engagement. This suite will prove to be a business enabler by equipping knowledge workers with information and flexibility for making decisions.”

The suite, built on Intelligent Business Process Management platform, is enhanced by RPA which allows end-to-end process automation, empowering organizations with a strong tool for digital transformation. iBPS RPA offers a framework of robotics and workflow management for knowledge workers within any business. Organizations can measure, create, deploy, manage and monitor robotic agents, enabling greater agility with improved business performance.

Key features include:

Process simulator: Helpsorganizations measure and identify process bottlenecks, prior to their deployment, using what-if and goal-based analysis. It generates a heat map to give a clear indication of bottlenecks, load situations and deterring activities in a process flow