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Call us: +44 (0)1462 688070

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Services

Service and Support

The Hanwell Customer Service team ensures the smooth running of your chosen Hanwell system from your initial purchase and throughout its years of use. Our team of experienced internal support engineers are available to deal with your phone and email enquiries 24/7.

Technical expertise
We pride ourselves on providing the highest level of service and after sales care available using a dynamic team of highly experienced and skilled staff.

Calibration

Hanwell Solutions also provides UKAS ISO 17025 calibration and adjustment for temperature and humidity instruments. To view the Schedule of Accreditation issued by United Kingdom Accreditation Service, please click here.

We recommend you recalibrate and adjust (where appropriate) each year either at the Hanwell Calibration Service Centre or using our on-site calibration service. View our recent calibration policy amendments here.

Traceable vs UKAS Calibration

To set the scene, the term calibrations is strictly a comparison between the reference equipment and the unit under test (UUT). The values and details of both being reported in a calibration certificate.