unknown

asked Sep 24, 2002 at 4:40pm

0

HP DeskJet 600

Hp 600 series

When I power up my hp printer the print head tries to move to the left but hits something and clunks to a stop. It only moves a fraction of an inch before stopping. What could be wrong and how do I check it out? If I could pop off the cover I probably could see what is jamming the heads.

Pop off the small cover in the back (2 latches at the bottom). Carefully unhook the ribbon cable from the board inside. Remove 2 Torx screws in the tray. Then turn the printer over and pop the latches around the bottom of the cover with a small screwdriver. Lastly, pop out the blue paper adjuster from the tray and lift the cover straight up.