dealing videos

Everyday we’re surrounded by signs and written information. Now imagine not being able to read. For too many Americans, that nightmare is a reality.
That’s why Adult Literacy teachers are so important. They help people who never learned to read…to read. They also teach English as a second language courses.
Another group in need are those who never graduated from high school. Without a high school diploma, many job opportunities are out of reach for them view more

Everyone in marketing, advertising, or public relations is involved in communicating with the public and helping to shape its opinions and perceptions.
With the help of their subordinates, marketing managers research the demand for their company’s products or services, develop pricing strategies, and identify likely customers. They often work with advertising managers, who are usually employed by ad agencies view more

Since the Wright Brother’s inaugural flight at Kitty Hawk in 1903, aircraft have come a long way.
Aeronautical engineers work on aircraft which operate within the Earth’s atmosphere, while Astronautical engineers deal with aircraft which operate outside the Earth’s atmosphere. The people who design, develop and air and space craft may be experts in a variety of disciplines, including aerodynamics, propulsion, thermodynamics, structures, acoustics, or guidance and control systems view more

Going to court to settle a divorce or a business dispute can take years and thousands of dollars. Arbitrators, Mediators and Conciliators offer an alternative approach. They are trained to help resolve disagreements, improve communication and strengthen relationships…through procedures that are far less formal than a court trial.
With arbitration, each side must first agree to be bound by the decision reached by the arbitrator view more

Finding and uncovering clues explaining the history of mankind. That’s the intriguing work of Archaeologists.
The ruins of buildings, tools, pottery and other objects hold the answers to how people lived in the past. Archaeologists are the social scientists who study these objects to discover their significance.
Many archaeologists specialize in a particular region of the world. They may travel to remote areas and live among the people they study view more

Avionics technicians keep airplanes in the sky.
They repair and maintain components used for aircraft navigation, radio communications, flight control, weather radar systems and engine operation.
They also work on computerized instruments that run the aircraft. They may have to analyze and develop solutions to complex electronic problems.
This is one of the highest paid technical professions, and it’s easy to see why view more

When you’re rushing to catch a plane or train… or heading for a hotel room…you may need the services of baggage porters and bellhops.
These service workers make life easier for travelers with luggage.
These are jobs that require physical strength. While wheeled luggage carriers may be available at some locations, you are often called upon to lift heavy objects.
You also have to be a good communicator, even if the people you’re helping don’t speak your language view more

A friendly person in many young children’s lives is the School Bus driver. These individuals are responsible for safely transporting children to and from school every day. Students are picked up and dropped off at designated locations on a set route and schedule.
School bus drivers are trained to operate their vehicles safely and maintain a safe atmosphere on the bus. Drivers must be especially careful when children get on or exit the bus view more

Whether cross-town or cross-country, bus drivers are people movers.
Inter-city bus drivers operate vehicles that go between regions or states, transit bus drivers operate busses in large metropolitan and suburban areas, and motor coach drivers take people on charter excursions or tours that may last several days. Some drivers are responsible for collecting fares and issuing transfers.
Bus drivers are expected to keep to fixed routes and schedules view more

Carpet installing takes precision--and a good deal of physical strength and agility.
Installers need to be able to handle large heavy rolls of padding and carpet. They also spend a lot of time kneeling and bending.
Their judgment is called upon to evaluate the underlying flooring for imperfections. They need to know how things like traffic flow will affect the new carpet.
Installers must be able to accurately measure and carefully cut the carpets view more

Nothing is more
important than the proper nurturing of a child. And whether serving as a day care center employee, camp counselor, or teacher aide, nuturing is exactly what a child care worker does.
Finger painting, show-and-tell, and group projects, are much more than just activities to keep kids busy. They help children develop communications skills, build self-confidence, and learn how to work with others view more

Civil engineers build things. Things like roads, bridges, tunnels, dams, and airports. They combine a knowledge of materials science, engineering, economics, physics, geology, and hydraulics to create the physical infrastructure essential to modern life.
Naturally, there are numerous sub-specialties. Surveying and mapping engineers identify the best sites for construction. Hydraulic and irrigation engineers focus on dams, flood control, wells, and reservoirs view more

Insurance company claims examiners usually supervise claims adjusters. They make sure that payments and settlements have been made in accordance with company practices and procedures and that the adjuster’s repair estimates are accurate.
Claims examiners report overpayments, underpayments, and irregularities. They confer with attorneys, medical personnel, and experts on claims that go to court.
They also help guard against insurance fraud, whether it involves false medical claims, faked documents, or even murder-for-profit view more

Finding a new job is difficult enough. Having to support yourself while looking for work makes being unemployed all the harder.
That’s why the work done by Claims Takers for Unemployment Benefits is so important. They help people get access to funds made available through state unemployment insurance.
Working in state unemployment offices, claims takers usually spend their days in phone banks, fielding calls from applicants view more

Coroners are medical detectives. They work with other investigators to find the cause of deaths that are accidental, violent, or unexplained.
The coroner is a public official who may be appointed or elected.
When a coroner is also a physician, he or she is called a medical examiner.
The coroner may visit the scene of the death and confer with law enforcement and public health officials view more

Correctional officers serve on the front line of the criminal justice system. They are the men and women responsible for guarding people who have been arrested or who have been convicted of a crime and sentenced to serve time in jail.
Duties include searching prisoners and their cells for weapons, drugs, and other forbidden items, supervising inmate activities, and maintaining good order, even if it means breaking up fights between prisoners view more

If you like working around food, can deal with pressure and are neat and friendly, you probably have the ingredients to work as a counter attendant at a cafeteria, food concession or coffee shop.
This is usually an entry-level position for people with high school degrees.
Training takes place on the job. An experienced worker will show you how to take an order… prepare food and beverages… and how to properly serve them view more

Companies know that extending credit is risky business. Credit authorizers, checkers and clerks work to reduce the risk.
Credit clerks assemble the documents and process the transactions for people applying for loans or credit.
Checkers verify what people put down on application forms. By phone or computer, checkers contact banks, credit bureaus and other sources for facts about an applicant's earnings, spending and bill-paying view more

Customer Service Representatives are considered a vital part of any organization that deals with consumers. Research has shown that people still prefer to talk to a live person instead of a machine when conducting a business transaction.
Depending on the type of company they work for, Customer Service Representatives solicit and verify information, create files and perform various processing tasks, either via mail, telephone, or in person view more

While dancing may seem to spring spontaneously from emotion and music, experts know that it’s usually the result of hard work and long practice.
The person who designs the dance, literally step by step, is called the choreographer.
Usually dancers--or former dancers-- themselves, choreographers need a strong knowledge of movement and music, innate rhythm and artistic creativity.
They need to be able to communicate their ideas to the dancers expected to execute the movements view more

Technology evolves at such a rapid pace that keeping up with the latest products can be a challenge…especially for Electrical or Electronic Technician.
They help design, develop, test and manufacture electrical and electronic equipment such as radios, radar, sonar, television, industrial and medical devices, navigational equipment, and computers. Technicians may also work in product evaluation and testing, where they use measuring or diagnostic devices to adjust, test and repair equipment view more

Today, home entertainment can go way beyond a CD player and a VCR.…to elaborate home theaters. To set up these systems, people often turn to experts: Electronic Home Entertainment Equipment Installers and Repairers.
These technicians often work right in the customer’s home, designing, installing and repairing the systems.
Components such as large screen TVs can be heavy, requiring physical strength to carry and position them view more

Financial managers follow the money. Their titles and responsibilities vary, but almost every business relies on them working alone or as part of a team to protect the company’s bottom line. The skills involved in guiding the flow of money through a corporation are considered so vital to its success that these executives often attain the top ranks of company management.
A Chief Financial Officer, or CFO, is usually a firm's top fiscal expert, formulating financial plans and policies and overseeing activities such as mergers and acquisitions, the preparation of reports and forecasts, and all financial and accounting functions view more

Building a new high rise, shopping mall or factory is a complicated effort. Construction Managers supervise these projects, make decisions about daily operations and keep costs within budget.
Construction managers represent the building owner or developer and coordinate the entire construction process. They decide on construction methodsthe number of workers needed, hire contractors and setupschedules and do cost estimates view more

Food service managers are not only responsible for putting food on the table at colleges, large restaurants, and institutions; they're also responsible for the preparation of how the table is to be set up, as well as for the preparation of the server who takes the order and delivers the meal.
In fact, food service managers do everything that restaurant owners do but on a much larger scale: they confer with chefs and cooks regarding the items on the day's menu, the size of the portions, and the price to be charged; they keep a sharp eye out for waste; and they do their best to maximize profitability without sacrificing quality view more

Healthy forests provide us with clean air and water, abundant wildlife, and natural beauty we can all enjoy. They also supply the paper and wood products we use everyday.
A forester is a professional trained in the art and science of managing this vital resource.
Foresters are outdoors a great deal. Typical duties include measuring trees and supervising timber harvests. Foresters look for signs of insects and disease view more

A casino dealer is anyone who works at a “table,” be it poker, blackjack, craps, baccarat, or roulette. Conducting these games can be both exciting and challenging.
Dealers must have a thorough mastery of a game and be able to explain the rules to casino patrons.
The ability to concentrate while working in a noisy and distracting environment — handling payouts, collecting losing bets, and making change — is crucial view more

Chief executives and general managers are at or near the top of the chain of command; and while they may ultimately report to a board of directors or the stockholders, they have a great deal of power within their organizations.
With power comes a tremendous amount of responsibility. People in these positions are expected to provide both a vision of the future and the leadership to achieve it. If they succeed, they may be richly rewarded view more

Finding the most effective way to produce a product or service is the job of an Industrial Engineer. They are the bridge between management goals and operational performance. They solve problems by combining production resources: people, machines, materials, information and energy. They use mathematical techniques, expert computer systems, cost analysis, financial planning, quality control and complex distribution plans to improve profits view more

Production, planning, and expediting clerks keep manufacturing plants operating smoothly. They ensure the continuous flow of work and material within production schedules. They deal with inventory of raw materials or subassemblies and production quotas. They track output and expedite orders when necessary. In small firms, one person may do the job; larger companies may need more. Working under the supervision of industrial managers, these clerks can boost production efficiency view more

One of the foundations of our country is our judicial system. Judges and Magistrates are charged with making sure the system operates in accord with the law.
Most of us think of the judge as the person who keeps order in a courtroom by occasionally banging a gavel. But judges play a far more important role. In overseeing legal proceedings, they act like referees, ensuring that the rules are followed view more

Financial institutions “rent” money in the form of loans. If they don’t make any loans, they don’t make any profit.
That makes loan officers very important employees, because they’re the ones who work with customers to assemble and analyze the information needed to determine how much someone can borrow.
There are set financial formulas, to be sure. But loan officers who specialize in “commercial” lending, or loans to businesses, must also know a lot about the businesses their customers are in view more

An actor’s appearance is a major part of his or her performance. Making the actor look right for the role is the job of the Makeup Artist.
Professional Makeup Artists work in TV, movies and live theater. They begin by reading the script and learning details about the production. To create their designs, they consider many factors, including the age of each character and the setting and time period of the story view more

Mechanical engineers know about machines.
They design engines, robots, and generators. But they also design everyday items like kitchen appliances and power tools.
Indeed -- whatever the device -- if it’s got moving parts, mechanical engineers were almost certainly involved its creation. That’s because this is the broadest of all engineering disciplines.
Some mechanical engineers, for example, do the research needed to create a product view more

Modeling looks glamorous.
In reality, a model’s life can be very difficult.
In addition to keeping one’s skin and body in shape to meet the demands of fashion…you’re always looking for work! Because most modeling jobs only last one day. That’s why models depend on agents to find them work. In return, they turn over as much as 20 percent of their earnings.
Would-be models should be wary of schools, and agencies that promise a career for a fee view more

Whether in big cities or small towns, local municipal governments are at the heart of every community.
The people who keep these government offices organized and functioning are Municipal Clerks.
To do this job well, you need to be able to multi-task, because municipal clerks wear many hats.
They do typical office work like contacting city officials, filing, typing, and data entry. They also maintain the official records for the municipality view more

Obstetricians and Gynecologists are medical doctors who specialize in the welfare of women.
Gynecologists deal with general health issues, as well as issues that affect the reproductive system.
Obstetricians are involved in the birth process, from pregnancy thru childbirth and postpartum follow-up.
It’s not unusual for one doctor to be both a gynecologist and obstetrician.
This is a field that requires extensive education view more

Making a management decision requires hard data along with wisdom and leadership. That information is supplied by operations research analysts.
Operations research is also called management science, and that’s what it is: the science of making decisions and solving problems.
It is a field that combines quantitative analysis—mathematical models—with strategic thinking. The goal is improved performance view more

Every time you order merchandise from a catalog, or fax a request for information, your contact with a company is handled by an order clerk.
Orders for materials, merchandise or services can come from within an organization or from outside. However, most order clerks receive orders from other companies or individuals.
The order clerk serves an important role, since he or she is often a customer’s only direct contact with the company view more

Beautifully straight, even teeth make for a great smile. They also contribute to overall good health.
So orthodontists are important to the way people look AND feel.
Orthodontists are dentists who specialize in the way teeth fit together. They study each patient’s mouth and jaw. This often involves taking x-rays.
NAT SOT – “NOW HOLD STILL”
After diagnosing the problem, the orthodontist creates appliances such as braces or retainers to help straighten the teeth view more

Blood tests save countless lives each day. Patients in hospitals and doctors’ offices are diagnosed by using these valuable tools. In clinical laboratories and larger hospitals, specialists called phlebotomists expertly draw blood and run the tests.
Phlebotomists prepare blood samples, follow careful instructions in performing manual tests and operate automatic analyzers. They rely on analytical judgment and the ability to work under pressure, paying close attention to crucial changes in color or numerical readouts view more

The term plumber comes from the Latin word for lead, the material used for joints and pipes for centuries. Modern plumbers no longer use lead, but they still spend much of their time assembling, installing, and repairing pipes for systems that carry everything from water and steam to oil and gas.
Plumbers can be found at construction sites and in residential and commercial buildings, where a great deal of the work involves cutting, bending, threading, and joining pipes and fittings view more

Property or Real Estate Managers are the people who supervise the vital behind the scenes operations of malls, commercial office buildings or apartment buildings.
They advertise apartments and commercial space, negotiate leases, pay bills, prepare financial statements and report to the owners on the status of their properties.
Managers also negotiate contracts for building services and hire and supervise maintenance and management personnel view more

Public Relations…or PR…is an important part of any business, government agency or non-profit organization. It’s the job of Public Relations Managers to help protect the organization’s reputation and image.
Often they act as the liaison between the organization and the public and news media.
PR managers write press releases and set-up events that the press is invited to attend. In times of crisis, these managers are called upon to explain the company’s side of the issue view more

It looks so simple: the house is for sale. Someone wants to buy it. But the negotiations, financing and closing of the deal can be very complex.
So most people selling real estate, and buying it, work with a broker. Real estate brokers have to be licensed by the state where they’re selling property. They take 30 to 90 hours of coursework about marketing property, zoning and tax laws, inspections, mortgages and other related matters view more

Buying or selling a house is the biggest financial transaction in most people's lives, and real estate sales agents are intimately involved in every part of the process.
Some agents specialize in commercial and industrial property, but the vast majority work in the residential market, usually in association with a licensed real estate broker. The broker provides office space and support services while the agent sells the property view more

Life presents challenges for all of us. But for some, those challenges are made even more difficult by disability.
Helping people overcome disabilities is the job of Rehabilitation Counselors. They provide practical help and emotional support for clients who are struggling with the effects of illness, disease, birth defects, accidents, or the stress of daily life, and guide them back to productive lives view more

Forget what you've heard: money does not make the world go 'round. What makes the world spin on its axis is sales, And no one is more central to this process than a retail salesperson.
A television commercial can bring a customer into a store, but only a real, live salesperson can close the deal. Retail salespeople are the frontline soldiers in any store, and as such, they are incredibly important view more

There was a time when successful sales representatives needed only a smile, a shoeshine, and a case-full of samples. But today, sales reps have to know a great deal about the technical details of their products--and those of the competition.
When selling products such as computers, lasers, microchips, software, space-age plastics, new drugs or chemical compounds, technical sales reps often find themselves on the leading edge of science and technology view more

Learning simply for pleasure or for personal improvement is called “self enrichment.” It’s a fast growing field in education. The people who provide the instruction are called Self-Enrichment Teachers.
Classes range from music or crafts…to courses on subjects like family budgeting, computer skills and scuba diving. In fact, there’s probably a self-enrichment class for just about any topic you can imagine view more

Sewing machine operators account for 70 percent of all apparel industry jobs. They manufacture, alter or repair their clients’ garments. This work in performed in a variety of settings, including factories, department stores, tailor and formal-wear shops, and even dry cleaners.
Factory operators may specialize in clothing or in non-garment items like sheets, towels, or curtains. Most specialize in single operations, such as collars, bindings, or hems view more

In the new millennium, businesses will face an ongoing need for people who can reach out to potential customers using traditional methods as well as new technologies.
Telemarketers sell products and services over the phone. Working from lists and a script, these telephone salespeople take orders for businesses and ask for donations to charities. They may interview people for opinion polls.
Telemarketing jobs are extremely stressful view more

It used to be that the telephone operator was the heart and soul of the phone industry. Over the years, as technology became more sophisticated, it began to replace the live voice at the switchboard.
But there are some things automated phone systems can’t handle without human help.
For example, operators step in when customers are having difficulty finding a phone number. Operators help people place collect or credit card calls view more

Whether on walkways or walls, ceilings or countertops - tile and marble are a durable and decorative addition. The creative craftsmen who install these materials in our buildings and homes are Tile and Marble Setters.
Like pieces of a puzzle, tile and marble need to be carefully put together. That’s why setters spend a great deal of time working - even before they start laying materials down.
During installation - setters use measuring devices and levels view more

Most travel clerks work for automobile clubs. Others are employed by large companies, hotels, and government agencies. Their primary task is figuring out the fastest, least expensive route from Point A to Point B. And then, once the client has approved, "making it all happen."
That can mean making airline, hotel, rental car, and restaurant reservations—or arranging for visas and assembling customized road maps view more

A webmaster manages a company’s presence on the World Wide Web—its face on the Internet.
While new software makes it possible for almost anyone to create a website, a fully operational business web address requires a great deal of expertise to design and maintain.
That’s because an effective website is interactive. It invites people to provide information, sends information, products, and services in response, takes orders and processes payments view more

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