That’s the “involve your users from the get-go” part I mentioned here: “Are you planning for a new building or for a new technology initiative? I’m sure your technolust is in check, but are you involving your community from the get-go? Is the project/plan blog keeping folks “in the know” about how their tax dollars, student fees, or funding is being spent?” And letting them comment?

I want to connect with others that share my interests.

One of the best things we can do is understand and embrace virtual communities. We need to build spaces for our users to interact, exchange opinions and learn.