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Internet banking

Discover how you can do most of your everyday banking online. Transfer funds, pay bills, request statements and a whole lot more. You can register yourself online, using either your account number and debit card, or using your credit card. Once you are registered, you can simply log in.

How we are supporting our Retail customers

Free Absa-to-Absa fund transfers on mobile banking and internet banking as well as on the Absa mobile banking app.

Enjoy free ATM fund transfers to your own Absa accounts.

Get 25% discount on ATM cash deposits, purchase of airtime, bill payments and cash back at POS machines.

The new Absa Bot, a virtual assistant, is available 24/7 to answer customers’ frequently asked questions.

These COVID-19 relief measures are effective from 1 April 2020.

You can access the COVID-19 Payment Relief Programme by signing up to our digital channels to enjoy free offers.

Furthermore, affected customers should send their Omang/passport and the official letter from their employer (indicating the changes in remuneration) to AbsaBotswanaDebtRelief@absa.africa for assistance. Alternatively, you can drop the necessary documentation off at the nearest branch.

How we are supporting our Business and Corporate and Investment Banking customers

Repayment holidays, loan restructuring and short-term liquidity requests will be considered for sectors and customers affected by COVID-19.

All our ATMs will continue to work and be maintained. Customers are encouraged to use our Cash Accepting ATMs for deposits and digital channels for banking transactions, rather than visiting a branch during this emergency situation.

Please remember to wash your hands with soap for 20 seconds (or use sanitiser) before and after withdrawing cash from an ATM, and practice social distancing at the ATM machine, in the interests of your health and safety, and those around you.

Absa’s main priority is the safety of its customers, employees and community members. As such, we have made every effort to ensure that the following measures are in place:

Hand sanitisers have been made available for staff to use after every transaction or customer interaction.

Hand sanitisers are also available for customer use when visiting a branch,

Biometric readers are wiped down with alcohol swabs after every transaction or customer interaction.

Cash handlers have been provided with regulation gloves .

All cleaning protocols have been enhanced (e.g. sanitisation of desks, counters, etc.).

Educational initiatives have been implemented for staff members (increasing awareness around hygiene and general behaviour).

We have made every effort to try and make our facilities as safe as possible for our employees, customers, suppliers and other visitors. However, we would appeal to everyone to take the necessary precautionary measures and apply the COVID-19 hygiene and social distancing practices recommended by the Botswana Ministry of Health and Wellness on https://www.gov.bw/ or https://www.facebook.com/COVID-19.MOHW.BW

Free Absa-to-Absa fund transfers on mobile banking and internet banking as well as on the Absa mobile banking app.

Enjoy free ATM fund transfers to your own Absa accounts.

Get 25% discount on ATM cash deposits, purchase of airtime, bill payments and cash back at POS machines.

The new Absa Bot, a virtual assistant, is available 24/7 to answer customers’ frequently asked questions.

You can access the COVID-19 Payment Relief Programme by signing up to our digital channels to enjoy free offers.

Furthermore, affected customers should send their Omang/passport and the official letter from their employer (indicating the changes in remuneration) to AbsaBotswanaDebtRelief@absa.africa for assistance. Alternatively, you can drop the necessary documentation off at the nearest branch.

How we are supporting our Business, Corporate and Investment Banking customers:

Repayment holidays, loan restructuring and short-term liquidity requests will be considered for sectors and customers affected by COVID-19.

We offer free new installations for Absa Integrator and Absa Internet Banking.

Your financial wellbeing is important to us, and Absa Botswana is committed to supporting you through this difficult time.

Please contact us if you are experiencing financial difficulties as a result of the pandemic, so that we can help you best navigate the unique challenges that you face. Please contact us on the following nubers to discuss a personalised credit solution:

For scheme loan customers, your employer will submit a formal request for a payment holiday on your behalf and repayment arrangements will be coordinated between the scheme company (employer) and the bank.

Absa Botswana fully supports Government’s decisive actions to reduce the health and economic impacts of COVID-19 on the country. The health and safety of our employees, customers and our community is a top priority. Our digital and telephonic customer service channels are fully operational for customers to engage with us. It’s easy to bank digitally from home with Absa. You can check balances, transfer money and pay bills on the Absa Mobile Banking App, cellphone banking or internet banking.

As an active corporate citizen, Absa Botswana is contributing to a number of government efforts to contain the spread of COVID-19, and Absa is also participating in an industry-wide response to support local economies during this time. In addition, we are working with all relevant authorities and regulators to ensure that critical banking and financial services remain available, and to facilitate economic relief measures for customers and clients in respect of their debt obligations.

We have also donated P1.5 million to the National COVID-19 Relief Fund. An additional P500, 000 will be made available to assist with other government initiatives related to fighting the pandemic.

Absa Bank Botswana donated P1.5 million to the National COVID-19 Relief Fund in support of the efforts by the Government of Botswana in the fight against the COVID-19 pandemic. An additional P500,000 will be made available to support other government initiatives related to fighting the pandemic.

Use the account details below to make a contribution to help the government fight the COVID-19 outbreak

Absa Botswana is constantly monitoring the situation and assessing how best to support Botswana’s efforts when it comes to reducing the economic, health and labour market impacts of COVID-19 on the country. These COVID-19 relief measures are effective from April 1 to June 30 2020.