When a college or university partners with Higher One to provide electronic refund disbursement, students are given the option of depositing their refunds into a no monthly fee, no minimum balance Higher One checking account, called a OneAccount. Casey McGuane, Higher Ones chief service officer, provides answers to common questions about the OneAccount.

Vickie Fredrick is associate vice president for finance at Webster University in St. Louis. The university was looking to distribute refunds electronically but did not want to obtain and store student banking information itself, so it turned to Higher One. Ms. Frederick and her colleagues, Norm Senaldi and Mary Petersen, spoke about their experience..

Sue Gilpin is the Controller at Heartland Community College in Normal, Ill. The college has been using Higher One's OneDisburse refund management system for over a year and will soon expand its use because of the implementation of a new student loan program. Ms. Gilpin recently spoke with Streamlined about Heartland's experience with Higher One.

The U.S. Department of Education recently issued rules designed to encourage colleges and universities to disburse student refunds electronically. Higher One?s Casey M. McGuane, senior vice president for client operations, provides answers to frequently asked questions about those new regulations.