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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (26)

92%
would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

claire jones

October 2016

Three Horseshoes Country Inn & Spa

Overall the quality of the room was very good, however a few little details were missing.

There wasn't a remote control for the TV so every time we wanted to change the channel we had to get out of bed to do it on the side of the TV, the bath was broken and coming away at the seams on the floor and the bath was very chipped on the bottom of it. Also the shower didn't have the coverings for the taps so saw a gooey substance.

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Andrew N

August 2016

Disappointing start to an excellent day, evening and morning

The Good.

Fabulous room, fabulous staff in the bar and function room, absolutely delightful breakfast, so you ask what could be wrong. Well along with a few others we drove from various parts of Cheshire/Staffs to attend a wedding with a 12:00 noon start, we fully understood that we could not check into rooms far to early but a few of us had travelled in casual clothing so as not to look creased up at wedding, my wife chose to wear at the wedding a silk suit which had been specially made for her, we asked at the reception "is there anywhere we can change?" as blunt as you like the reply was "no we have no facilities. Now the management of the hotel know that's incorrect as did we why. Because there is a spa which at the time was not overflowing with punters, four or five minutes that is all it would have taken, still my wife with a couple of other ladies took turns to use the ladies in the public bar. I, along with two friends changed in the car park. First impression are vital in the leisure hotel business, luckily we are long in the tooth and knew that we had a great wedding to look forward to, but I know people who would have turned on their heals at the poor attitude, even one of the bar staff expressed surprise, still it's a beautiful hotel in a wonderful part of the country.

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G Ellis

August 2016

Relaxing weekend and wedding

Stunning location only down side was no room is available to change as we were there for a wedding our room was not ready until 2 wedding was at 12 had to change in the toilet other than that everything was perfect I would definetly stay there again

Disappointed

We were left feeling disappointed by this inn.

We specifically chose to stay here to use the spa facilities, only to be told it was fully booked and even as paying guests we were unable to use the spa facilities. Very disappoint and wished we had stayed somewhere else more reasonable. The reception staff weren't very friendly when checking in and we were woke around 8am on a Sunday ( when we were looking for a relaxing lie in ) by the cleaning staff moaning.

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Katie H

May 2016

Fantastic

Great hotel with great staff who are very welcoming, happy and helpful.

Great views too.

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D Bennett

April 2016

Outstanding room and great service

This was a surprise wedding anniversary weekend away with my wife

The hot tub was amazing the private garden was very nice as was the spa bath#