Is there a customer service hotline to call when I am roaming?

Yes, you can call 1800-482-2800 from 8am to 10pm Singapore time daily. Call charges apply.

How is my data usage charged?

Data usage charges will be deducted in this sequence where Plan or Account is available and valid
Social Data plans -> Data plans -> Bonus Account -> Main Account

How many SIM cards am I permitted to register or own at any one time?

Under IDA regulatory, the maximum number of prepaid SIM cards per subscriber will be reduced from 10 to 3, with effect from 1 April 2014. Each subscriber can only register up to a maximum of 3 prepaid SIM cards in total, regardless of whether they are purchased from one or more mobile service providers. Click here for more information.