You have had your salt chlorine generator installed and everything has been working great.

The pool water has never looked or felt better. Then one day you look out and notice the water is looking a little cloudy. So you head for your test kit and check the chlorine level of the water and to your amazement “NO CHLORINE READING”!

The pool hasn’t been used in awhile, the weather has been warm but not hot. So what do you do?

Here are 7 easy troubleshooting tips to help determine if your salt chlorine generator is the problem.

Check the power: Make sure the power light is on in the power center box.

Make sure the cell and the flow sensor are plugged in to the power center properly.

Backwash or take apart and clean your filter: Make sure you have proper water flow through your system.

Check pool water salt level. Depending on the manufacture your salt level should be between 2700-4000 ppm with the ideal level at 3200 ppm. Use a salt test meter instead of test strips to establish the proper salt level (Check your owners manual for the proper salt level).

Check the pool’s conditioner (cyanuric acid) level. The proper conditioner level should be between 60-80 ppm. Most swimming pool professionals keep the conditioner level at 80 ppm. Conditioner helps keep the sun from burning the chlorine out of the pool water. Think of it as a protective shield.

Check the pool’s phosphate level: There should be “ZERO” phosphates in the pool water. If there is a high phosphate reading, all the chlorine will attack and try to destroy the phosphates, depleting the chlorine from the pool. Use a quality phosphate remover to get rid of the phosphates.

Clean the cell: (Please check your owners manual on how to clean the cell). Your salt chlorine generator will not work properly with calcium build up on the cell. The cell should be inspected every 3 months, more often if you have a high calcium hardness in the pool water. Calcium will build up on the fins inside the cell and the cell will lose it’s effectiveness. Cleaning should restore the cell back to normal operation. Also, check the flow sensor for any calcium build up and clean if necessary.

These are the exact steps pool repair professionals take when they are diagnosing salt chlorine generator problems.

Save yourself a service call and diagnose the salt chlorine generator yourself.

If you have checked and completed the above steps and your salt chlorine generator is still not making chlorine then call the manufactures warranty department. (If your cell is still under warranty).

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