Hi there i have bought the same Samsung camera recently and found some good pictures of mine also had white spots on them i cleaned the lens with special camera cleaner and cloth and still get the same spots why is this..also my parents who have same camera have exactly the same problem.why???Hi there i have bought the same Samsung camera recently and found some good pictures of mine also had white spots on them i cleaned the lens with special camera cleaner and cloth and still get the same spots why is this..also my parents who have same camera have exactly the same problem.why???

1 Suggested Answer

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).click here to download the app (for users in the US for now) and get all the help you need. Good luck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

better change the glass of your scanner to avoid this problem in thw future and one more thing when ever you are not using the scanner put a soft cloth over glass and cover it or put a A4 size paper it will avoid dust and scratch try this

That is actually the exact same thing I am experiencing but mine has grey lines on the display window. I was able to take photos to a grey screen connect it to my comp...low and behold my pics showed....I am furious....need some answers as I will never hear the end of it from my daughter.

this is a touchy subject for sony. basically sony has increased the brightness levels for the backlights to have better color tones in thier lcd's. well the downfall of this is the white spots you are experiencing. this is not a defect, you will never get them to go away, the only thing you can do is to turn the backlight and brightness down to reduce the white spots. if you contact sony, there is a software upgrade that will help reduce this issue...