What is KnowledgeOwl?

KnowledgeOwl is a simple and straightforward knowledge base and authoring tool that doesn’t require its users to have advanced coding expertise. The platform helps users create professionally designed knowledge base websites without the help of designers and developers.

With KnowledgeOwl, users can easily craft online manuals, handbooks, knowledge bases, portals, user guides, help sites, software documentation, and more. The system simplifies the creation of knowledge base as well as the management of FAQs for websites and application to steer sales upward. KnowledgeOwl is also an ideal application to give end customers intuitive self-service help sites with powerful search engines.

The application is widely used in a variety of industries, such as education, retail, software development, and many others.

Overview of KnowledgeOwl Benefits

KnowledgeOwl is a knowledge base and helpful authoring tool that doesn’t require any coding knowledge. Write content just like you would in Microsoft Word using our full-featured rich text editor. You can create a beautiful, modern knowledge base website without developers or designers. KnowledgeOwl has a variety of prebuilt themes and layouts, but they can help design and customize your site free of charge. KnowledgeOwl is 100% web-based so there is nothing to download or install. Use it with any modern web browser.

Brand your knowledge base with your own logo, colors, styles, and domains. Create a website that completely matches your brand with no reference to KnowledgeOwl. You get complete control over the HTML, CSS, and JavaScript so you can make your site look and function however you want. Basically anything you can do on a website you can do inside KnowledgeOwl. The system offers an open API so you can build your own integrations to push information into and pull information out of your KnowledgeOwl account.

With KnowledgeOwl, you can download your individual articles to PDF as well as create a full or customized PDF download of your entire knowledge base or sections within it. You can also share and sync articles between categories and knowledge bases, allowing the same content to appear in multiple places.

KnowledgeOwl practices customer-driven development, so pretty much all the features and functionality you see are based on customer feedback. As a customer, you can help drive the development of the product.

Every business has its own characteristics, and can call for a special Customer Support Software solution that will be adjusted to their business size, type of customers and employees and even particular industry they deal with. You should not count on locating an ideal solution that will work for every company no matter what their history is. It may be a good idea to read a few KnowledgeOwl reviews first and even then you should remember what the solution is supposed to do for your company and your employees. Do you need an easy and straightforward service with just basic functions? Will you actually use the advanced functionalities required by pros and big enterprises? Are there any particular tools that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to find a reliable service that will fit your budget.

How Much Does KnowledgeOwl Cost?

KnowledgeOwl Pricing Plans:

Free trial

Base Plan

$49/month

Additional Knowledge Base

$30/month

Additional User

$20 user/month

KnowledgeOwl’s SMB and enterprise pricing is based on two things – the number of knowledge bases, and number of users involved. Here are the details:

Base Plan – $49/month

1 Knowledge Base

1 User

Unlimited Readers

All Features

Additional Knowledge Base – $30/monthAdditional User – $20 user/month

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and KnowledgeOwl reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with KnowledgeOwl. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Ask KnowledgeOwl A Question

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