Orange Brightbox With Polycom VOIP

i had sky broadband and my polycom voip plugged into the back of my sky router for making calls and the phone worked fine, ive just switched to orange broadband and the VOIP phone is just crackly doesnt even connect properly.. now its only done this since i switched to orange and used the brightbox router, is there anything stopping me or a way round this as they have told me im in a 12month contract

Re: Orange Brightbox With Polycom VOIP

I am not very tech so have to bear with me, in the aky router it was connected to the rear lan socket, i thought it would be exactly the same with the new orange box but plugging it into the lan socket on the orange router gave a fussy line after the first call and no connection where as with the sky router it just worked perfectly from the start, i cant use the sky router as it must be locked to sky.

Re: Orange Brightbox With Polycom VOIP

Its a sagemcom standard sky router doesnt seem to have a model on it, i hope its not the orange broadband as i wont be able to work from wednesday, i cant fid any posts about using voip with orange or the orange brightbox