You can expect an iPhone X to charge from 0%-50% in about 120 minutes, and an iPhone 8 in 90 min. Wireless charging speed is affected by factors like heat, data use, apps, and screen brightness. Wireless charging is generally not as fast as using a USB cable.

Can I keep my case on?

Yes, your phone will charge through most non-metallic cases that are 3mm thick or less in the back.

Can I use any DC Car Charger and USB cable with this?

No. Airframe Wireless is designed and warranted for use with the supplied DC charger and Type-C USB cable only. It requires the green Quick Charge 3.0 port to allow fast wireless charging at 7.5W/9W/10W. Connecting the cable to the non-QC3.0 USB port will only allow 5W standard charging.

Why doesn't this charge iPhones or Samsung phones at 10 watts?

While Airframe Wireless is capable of 10 watt charging, Apple currently caps wireless charging for iPhones at 7.5 watts, and Samsung limits their phones to 9 watts. They do this as a safety precaution to prevent overheating or damaging the battery. They may may allow 10W charging in the future.

Aren't all wireless chargers Qi-certified?

No, only only chargers that have passed testing by the WPC (Wireless Power Consortium) are Qi-certified, meaning they can provide the advertised power, properly "talk" with current and future phones, and have safety features to protect devices and users.

How should I position my phone in the charger?

For proper charging, align the middle of your phone with the top edge of the phone grips (see below).

If this is "wireless," why does it still need a cable?

Airframe Wireless isn't a powerbank and there is no battery inside, so it still needs to draw external power via USB cable.

What happens if it gets too hot in my car?

When the inside of your car gets above 86°F/30°C, the Overheat Protection may kick in (LED will flash red) and shut off power to the charger until it cools down. Run the air conditioning 5-10 min to bring down the temperature. If you know you'll be parked in a hot environment for awhile, remove the charger and store in a cool place out of the sun.

What if I have a Popsocket® or magnetic plate on my phone?

Airbase Wireless will not charge through a Popsocket. If you have a metal magnetic plate on your phone, move it to the bottom edge of your phone away from the center to allow charging.

What happens if I plug a USB cable into my phone while it's attached to the wireless charger?

Your phone will stop charging wirelessly and will draw power from the cable instead.