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CIP 850

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CIP 850PABX IP/Gateway

Description

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CIP 850 – Central PABX IP/Gateway

CIP 850 – Central PABX IP/Gateway

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The Gateway CIP 850 offers high technology and resources to interact with various communication platforms. The best choice for companies looking for versatility and mobility through IP extensions that can also be used on smartphones, tablets, notebooks, and PCs.*

Check the availability of this product in your country.* It is necessary to install a softphone on the equipment.

Economy

With the function to look up number portability, real savings on calls made to cell phones are possible. That’s because, when making a call, the base directs the number to a look-up server, which responds by reporting which operator is used. This way, the base can route the call through the line with the lowest cost.*

* Intelbras recommends the SipPulse as a portability look-up server.

Intelligence

Your communications isn’t limited. With maximum versatility, the CIP 850 allows for interaction with other communications platforms, IP or analog.

Design

It has the ideal design for small companies, and can be installed on a table (adhesive base) or mounted on a 19” rack, occupying only 1U.

Application

Recommended for micro and small companies who need to be integrated with the IP world with high-technology communications, the CIP 850 is also indicated for providers who need flexibility to interact with various communications platforms and who want to offer telephony service with functionalities to meet internal needs or those of clients.

Technical Specifications

Step by step configuration

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FAQ

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Product Features

Installation

Basic Settings

Problem Solutions

Product Features

1 - Calls made through an IP extension line take a long time to be completed;

The IP telephones (most of them) do not dial "digit by digit" as the user keys. They usually wait for the end of the dialing, and then, after a few seconds without receiving digits from the user, the appliance sends all the number dialed in one go. This is a feature of the terminal, not of the switch.

The IP telephones (most of them) do not dial "digit by digit" as the user keys. They usually wait for the end of the dialing, and then, after a few seconds without receiving digits from the user, the appliance sends all the number dialed in one go. This is a feature of the terminal, not of the switch.

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First check if fields User, Password, Server and Port were configured correctly in the configurations of the junctor. If your VoIP server does not work with SIP record, unmark option "Send record request".

Some servers require complementary data to execute the record. In this case fields Fromuser, Fromdomain, Authid, Outbound proxy and External Domain may be required. Check with your VoIP service provider if it is necessary to configure these fields.

Certify that the network where CIP 850 is connected has access to the Internet. If you are using a domain to execute the record of a SIP junctor, check if the DNS configured in the switch can resolve the domain name configured in the junctor. Otherwise, configure the IP of the server in the record data of the SIP junctor.

First check if fields User, Password, Server and Port were configured correctly in the configurations of the junctor. If your VoIP server does not work with SIP record, unmark option "Send record request".

Some servers require complementary data to execute the record. In this case fields Fromuser, Fromdomain, Authid, Outbound proxy and External Domain may be required. Check with your VoIP service provider if it is necessary to configure these fields.

Certify that the network where CIP 850 is connected has access to the Internet. If you are using a domain to execute the record of a SIP junctor, check if the DNS configured in the switch can resolve the domain name configured in the junctor. Otherwise, configure the IP of the server in the record data of the SIP junctor.

To reset the switch key the following command: *1299 + password of switch (of factory: 1234). It is also possible to reset the switch through the reset button in the front panel, by pressing the button 5 times running.

To reset the switch key the following command: *1299 + password of switch (of factory: 1234). It is also possible to reset the switch through the reset button in the front panel, by pressing the button 5 times running.

5 - Is it possible to release the access to the configuration of each extension line, without the user accessing the other configurations of the switch?

Yes. On the access screen of CIP 850, upon keying the extension number in "User" and the extension line password in "Password". A reduced interface is displayed, where the user will be able to alter only the configurations of the extension line itself.

Yes. On the access screen of CIP 850, upon keying the extension number in "User" and the extension line password in "Password". A reduced interface is displayed, where the user will be able to alter only the configurations of the extension line itself.

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Check the list of CODECs configured in the IP extension lines of the switch and in the terminals involved in the call.

If the terminals are using different CODECs, the switch will need to execute the transcoding of the audio. Disable the option "Allow Reinvites" in the configuration of the IP extension lines to force the audio of the call to pass by CIP 850.

Check the RTP range configured in the two terminals. The ranges should be configured equal to the range used by switch CIP 850.

Check the list of CODECs configured in the IP extension lines of the switch and in the terminals involved in the call.

If the terminals are using different CODECs, the switch will need to execute the transcoding of the audio. Disable the option "Allow Reinvites" in the configuration of the IP extension lines to force the audio of the call to pass by CIP 850.

Check the RTP range configured in the two terminals. The ranges should be configured equal to the range used by switch CIP 850.

First check if the ports for record and audio are released. If so, release port 5060 UDP for record and ports of the RTP range, bearing in mind that you must redirect the IP of your network to the IP of CIP 850.

Check in your terminal the Server, User and Password data.

Server: IP address or domain which corresponds to the IP of CIP 850. User: Name of the IP extension line created in the switch.

Password: SIP password configured during the creation of the IP extension line.

Check if the record port configured in your terminal is the same port as the one used for records by CIP 850 in Configurations > SIP > Bind Port.

Configure the range of IPs of your local network in "Local network 1" in Configurations > SIP. The switch accepts syntax 192.168.0.0/24 or 192.168.0.0/255.255.255.0. Configure this field in accordance with your local network.

First check if the ports for record and audio are released. If so, release port 5060 UDP for record and ports of the RTP range, bearing in mind that you must redirect the IP of your network to the IP of CIP 850.

Check in your terminal the Server, User and Password data.

Server: IP address or domain which corresponds to the IP of CIP 850. User: Name of the IP extension line created in the switch.

Password: SIP password configured during the creation of the IP extension line.

Check if the record port configured in your terminal is the same port as the one used for records by CIP 850 in Configurations > SIP > Bind Port.

Configure the range of IPs of your local network in "Local network 1" in Configurations > SIP. The switch accepts syntax 192.168.0.0/24 or 192.168.0.0/255.255.255.0. Configure this field in accordance with your local network.