For the 17th year in a row, SeelevelHX will conduct a nationwide Drive-Thru performance study in 2018.
(Read a summary of our 2017 study here.)
The theme for this year’s study is “Innovation in the drive-thru lane” and our shoppers will pay extra attention to the many innovations that are being deployed by operators, and their effect on the customer experience.
Other aspects like Average Service Time, Service Attributes, Order Accuracy will also be measured, creating comparable year-over-year results.

2018 CONFIRMED CORE COMPANIES

2018 QSR STUDY PARTICIPATION OPPORTUNITIES

Purchase the Entire Study

You don’t have to participate or add any sample to the study, whether you’re a participating brand or not. Simply purchase the gathered data outright and we will send it directly to you upon publication in October.

Buy the 2018 study before July 4th, 2018 to get a 10% discount and receive the 2017 report for free right away!