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Gmail, Google Highjack? This Connection is Untrusted

Got bombarded with trojans - AVG caught and sent these to the virus vault:SHeur.jpfVUndo.IEDropper.Agent.QTDGeneric17.jrfrootkit-agent.eg (x2)SHeur3.jqyGeneric17.jca

Now when I try to access my Google mail and voice accounts I get :This Connection is Untrusted... You have asked Firefox to connectsecurely to www.google.com, but we can't confirm that your connection is secure.

I also get diverted from google searches to random pages. Thanks in advance for the help.

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Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.

Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.

The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks

[If I have helped you fix your PC then please donate. Thanksm0le is a proud member of UNITE

* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click onthis linkto see a list of programs that should be disabled. The list is not all inclusive.)

Double click on Combofix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.

When the installation begins, follow the prompts and do not make any changes to default settings.

When installation has finished, make sure you leave both of these checked:

Update Malwarebytes' Anti-Malware

Launch Malwarebytes' Anti-Malware

Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them fromhereand just double-click on mbam-rules.exe to install.

On the Scanner tab:

Make sure the "Perform Full Scan" option is selected.

Then click on the Scan button.

If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.

The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.

When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".

Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.

Make sure that everything is checked, and click Remove Selected.

When removal is completed, a log report will open in Notepad.

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.

Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Thanks

[If I have helped you fix your PC then please donate. Thanksm0le is a proud member of UNITE

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.