Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review

BEST car buying experience EVER!!!!

by kat300 from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2317 reviews)

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

2013 BMW 335 is Review

Great Power lots of fun!

by Palmtask from Dallas

May 16, 2019

5

Great Car lots of fun. Amazing power, once I owned this car I know I will always need a BMW for my commute. I was driving a Camry when i bought this car and it made driving fun again.

Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review

Taking the Stress and Pain out of Car Shopping

by Captain Nemo from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2317 reviews)

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

2013 BMW 335 i Review

Looks Great. Sounds Great. Never Any Issues.

by Richard from Colorado Springs

March 18, 2019

5

My 335is has been one of the best cars I've owned. It looks great, it's very comfortable even on very long trips, it sounds AMAZING, and it has been completely reliable. Whether just getting around town in style or consuming vast stretches of interstate, this car has been the ideal tool for the job.

Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review

Where Do I Start . . .

by TheMartins1998 from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2317 reviews)

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

2013 BMW 335 i Review

Just got the car, so hopefully it will be good

by GuitarCat from Pittsburgh

February 16, 2019

5

I love it. It is super fast when put into manual mode using paddle shifters and in SPORT. 320 H.P. Ready to add some performance parts to put it to 350 H.P.

Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review

This will change the way you think about car salesmen!

by Brian Murphy from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2317 reviews)

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

2010 BMW 335 i Review

A comfortable car with a wonderful torquey engine

by YC_NiceCars from Houston, TX

January 14, 2019

5

Powerful engine with its 265 hp, the best diesel engine I have driven. Comfortable, well equipped with heated seat, navigation.
Car quality is very high, nice finish, equipment is functioning very well and no glitch even after several years. Robust.

Always a great experience at City Auto!!
Thank you Randy Tacker and Duffy!! We will be back. We will recommend you as well. This is several cars we’ve purchased from CA

2014 BMW 335 i Review

The car that I have been wanting after buying G37S

by BANG! from Miami, FL

November 16, 2018

5

Ever since I bought G37, I had been craving more power. However, making more power with G37 requires big investment, which isn't going to happen for me. Therefore, I ended up buying a 335i and started the stage 1 tune and waiting for the stage 2. It's a great car overall. Daily driving comfort is great and I like how I sit lower in this car than G37. After driving 335i, G37 seating position makes me feel like driving a SUV. Interior is ok, current C-class has wayyyyy better interior design and F3X interior didn't change much from E9X, I think it's such a miss opportunity.

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