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Refurbished
"Refurbished" products have been tested to ensure compliance with original manufacturer specifications, and MAY include a limited manufacturer warranty - see the item's product page for details.

Learn more about the Western Digital WD2002FAEX

Model

Performance

Dimensions

Quick Info

WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
Read full details.

Rating: 5/5Fast Mechanical Drive!

Pros: Great value! $86 for a refurb drive (never notice it is a refurb). Runs quickly under Sata III. Lots of storage.

Cons: Can get hot under usage. When running Steam/Origin games off of this, the drive gets quite hot to the touch. Not enough to burn you, but enough that you couldn't hold your hand on there for more than a second.

Rating: 1/5It's runs HOT!

Cons: I purchased many WD drives and thought the Black series would be the best of all but what I found out is that It runs very HOT so HOT that it's difficult to touch. It also cuts out once in awhile during watching movies if you don't have a fan on it...maybe it's too hot?

Other Thoughts: Does the Black series drive needs a fan in order to operate correctly?

Manufacturer Response:

Dear SK, the WD Black line of internal hard drives operates in the range of 0 to 60 Celsius.http://www.wdc.com/wdproducts/library/SpecSheet/ENG/2879-771434.pdfAs this is a performance-based drive, please be sure to place your hard drive in a well-cooled environment. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drive's health, and ensure there are no physical concerns with the disk. Run both a Quick Test and an extended test to be thorough.How to test a drive for problems using Data Lifeguard Diagnostics for Winhttp://wdc.custhelp.com/app/answers/detail/a_id/940How to test a drive for defects or problems on a Machttp://wdc.custhelp.com/app/answers/detail/a_id/866If you require any further technical assistance or feedback, our support team is happy to assist.http://wdc.custhelp.com/app/answers/detail/a_id/1048

Rating: 3/5great, but very loud.

Pros: Does what it is supposed to do. It stores stuff. Holds my OS, and is partitioned 2 into 1tb sections.

Cons: Seems to be VERY loud. I have the fractal design R-4 case, with awesome sound dampening and I can hear the hard drive at work VERY clearly. I can hear it writing accoss the room. It is a refurbished product so am not sure if it is SUPPOSED to be this loud or not, because it it kind of drives me crazy. I have already had to replace an HHD once. Not looking forward to replacing again, so will try and deal with the noise.

Rating: 1/5very slow performance

Cons: very slow performance, an extended test (from western digital) said it was going to take 14,500 hours.To copy 90 gig to it from another hard drive in the same system took 3+ hours.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black as this is not the typical experience with the product. Each of our drives is rigorously tested before leaving our warehouses to ensure that they are in good working condition before leaving our warehouses. We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience directly. while replacing your drive. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Rating: 1/5Dead on Arrival

Other Thoughts: It sucks to get a dead drive - it sucks even more when you just bought a dead drive.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black as this is not the typical experience with the product. It is unfortunate that you experienced a DOA drive, as our drives are all rigorously tested to ensure they are in good working condition before leaving our warehouse. We understand your situation and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties.How to get an RMA (Return Merchandise Authorization) or replace a defective product under warrantyhttp://wdc.custhelp.com/app/answers/detail/a_id/8You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Rating: 3/5Hot Drive

Cons: It's hot. I have it in a NAS enclosure with a fan. I'm afraid it's may get damaged. So hot it's hard to hold onto it.I am going to move it to a usb docking station but that defeats the drive speed.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product.Please note that your WD black model is supported to work in the rage of 0-60 °C. For more information about your model specifications, please follow the link below. http://wdc.custhelp.com/app/answers/detail/search/1/a_id/5387#Is there anything we can do for you at this time? You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Rating: 5/5A Great Hard Drive for the Money

Pros: This is a great drive, good price... if it is DOA just do the RMA process and Western Digital will replace the drive, no problem. Also MAKE SURE you have a mirror backup because all drives, even of the great Western Digital (which I feel is superior to Seagate) will eventually die. This model is much capacity as the most popular hard drive model, the WD1002FAEX.

Cons: Frustrating, I know, if your drive is DOA but just make sure you go through the RMA process and trade up for a working one. Also, make sure you have a mirror backup of the same model, otherwise you are asking for trouble when the inevitable happens (hard drive failure, motherboard or power supply failure.)

Other Thoughts: Nice and fast, just make sure you RMA if it is DOA, and make sure you have a mirror backup of the same model. If you cant buy another identical drive right away, save up and get one. You wont regret it.

Rating: 1/5Never worked right

Cons: bad HDD out the box lags and hangs up, one egg for this product and one egg for newegg for making me pay $10 for the ups label for return shipping for an item that never worked. if this post isnt displayed ill repost on resellerratings.com

Other Thoughts: ill stick to the competition where prices are cheaper and RMAs for defection are free and where the competitions name isnt considered a bad word on their websites

4 out of 17 people found this review helpful.
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