Returns info

We're bummed things didn't work out for you, but here's the good news: we’re feeling extra festive and have extended our returns policy. Orders placed from 4th December 2017 through to 24th December 2017 can be returned up until 14th January 2018.

Please note, we cannot offer refunds on pierced jewellery or on swimwear if the hygiene seal is not in place or has been broken.

Nasty Gal ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store.

Follow the steps below:

1. Click here to generate and print off your returns label and to find your nearest store.
2. Re-pack the item in its original packaging with labels and tags still attached.
3. Securely attach the Parcel Connect label to your parcel covering the original delivery label.
4. Take your parcel to your local Parcel Connect store, where you'll receive proof of postage. Keep your certificate of postage safe as you will need this as your proof of return.