Technical specification

SOS system specifications

The following is intended to provide users and prospects guidelines on hardware requirements for SOS Connect implementations and is based on the most current release of SOS Connect (5_17_23)

When selecting your hardware solution, Solicitors Own Software recommend that consideration be given to firstly (and most importantly) the availability of good maintenance and support and secondly, the ability to upgrade without penalties.

1. Servers

As good practice we would recommend that all servers are equipped with Backup Devices and appropriate software, Uninterruptible Power Supplies (UPS) and appropriate software, Redundant Power Supplies, Redundant Network Interface Cards, and Redundant Hard Disks etc.

In order to optimise performance we would recommend that these “Database Only Servers” only fulfil the role of database server. All other functions such as file/print, Email, Login Authentication etc should be handled by separate/different servers.

Note

Please note that Microsoft Small Business Server is not detailed here as it is not supported by Progress however running SBS premium and running an additional 2008 r2 server to run as an SOS Connect Appserver is supported.

Windows 2003/2008/2012 R2* Database Only Server

Recommended

Memory requirements

4096mb base
15mb per user

Disk requirements

36gb system disk
72gb app disk

Users per processor

50

Users per hyper-threaded processor

75-100

Internet explorer version

Current

Service pack level

Current

Note

* Note re 64 Bit: We can offer a 64 bit server side database and application server only. Any client application will still run as a 32 bit application.

2. PC Specification

GUI Application Users
Please note that any Microsoft Operating System and Office Requirements take precedence over these figures.

Component

Recommended

Processor

i3 equivalent

Memory

4096mb

Disk

8gb

O/S

Windows 7, Windows 8, Windows 8.1, Windows 10

Note

* Note re 64 Bit: While SOS Connect has been tested and is certified against the 64-bit versions of Windows Vista, XP and windows 7, currently the system will only run as a 32-bit application.

3. Client Network Bandwidths

The following figures are to be used as very approximate guidelines and are subject to continual review following continued testing/validation by SOS.

Type

Recommended

Non-thin client

64Kbs per user

Thin client

25Kbs per user

Please note if you have a different upload and download bandwidths e.g. 2mb download with 256k upload, it will be necessary to ensure that the relevant bandwidth is available where the biggest constraint applies (in this case 256k).

In addition to the bandwidths we recommend you check the latency on the lines as this can greatly effect performance.

4. Third Party Software Considerations

We have detailed below the major considerations and SOS recommendations regarding the provision of 3rd party software that Practice Manager links to. This is not an exhaustive list and any queries regarding any other software should be addressed to SOS.