Successful teams are created when team leaders provide a sense of purpose, create an environment where team members are motivated and challenged, and where individuals feel their strengths are capitalised. Team leaders create a sense of 'uniqueness', which distinctly separates their team from others. Effective communication is central to this success. During this three-day course delegates explore key principles and techniques in a risk-free environment that will help them develop a winning formula with their teams.

Expected Accomplishments

An understanding of leadership principles and techniques that build strong teams

An insight into the behaviour of successful team leaders

An awareness of own management style

An understanding of team dynamics and how teams are formed

An awareness of team roles and how they influence team performance

Be aware of the essential processes of good team communication

Be able to deal with challenging team situations

Course Outline

Defining leadership

The qualities of an effective team leader

Managing vs leading

How teams are formed

Goals Et objectives

Setting goals Ft objectives

Benefits of objective setting

Difficulties associated with objective setting

What Is effective communication?

The communication process

First impressions

Active listening skills

Overcoming barriers to effective communication

Good questioning techniques

Giving Ft receiving feedback

Formula for giving feedback

Delegation

How to delegate

Levels of delegation

Understanding motivation Ft demotivation

SMART(ER) objectives

We_They is the largest single-source business and telecom training solutions provider in the Middle East. For 30 years we have been providing training consultancy and human capital development services to telecoms, government agencies, oil & gas companies, financial institutions and organizations across all industries and business sectors.

We provide training and development programs ranging from cutting-edge technology courses in 3G, WiMAX, VoIP or IPTV, to career-changing leadership masterclasses, strategy workshops and business management seminars.

Based in the UAE and operating a 1.2 Million square feet training facility in Dubai, our partner network spans two continents and delivers world class training solutions to customers in over 28 countries in GCC and MENA regions.