Billing and Credit

Direct Billing is available pending our Credit Manager’s approval for charges in excess of $10,000.00. Please contact your Meeting & Events Manager for an application. Applications must be completed and received within 45 days of group’s arrival and must include at least three hotel credit references.

For charges of $10,000.00 and less, full prepayment of the estimated final master account invoice will be required prior to the group’s arrival/event date. Payment may be made via credit card or check made out to the attention of the Sheraton Denver Downtown Hotel. The credit card submitted will be charged five (5) days prior to the event date. A check must arrive at least fourteen (14) business days prior to the start of the event. Wire Monetary transfer to our hotel is available. Contact your Meeting & Events Manager for details.

Cash Paid Out Request

The Hotel is to be notified prior to your group’s arrival of the need for any Cash Paid Outs. We can’t accept checks for cash pay outs. We can only accept wire transfers. Please note this applies to any amount requested. Requests should be received 14 days prior to the event start date.

Cash Paid Outs may be processed Monday-Friday during normal business hours (8:00 AM -5:00 PM). Should you wish to process a paid out on SATURDAY or SUNDAY, please inform your Meeting & Events Manager accordingly. If the amount requested is $500.00 or more, please contact your Meeting & Events Manager as you will be required to send a check to our hotel, prior to your group-event arrival.

Please complete the attached form and email it back to your Meeting & Event Manager.

Check Cashing

Check cashing privileges are available at the front desk for Hotel guests only. Guests may cash checks up to $100.00 per day. The following guidelines for check cashing will apply: -Must be a Hotel guest -Must have identification -Name and address must be printed on the check (No P.O. Box or driver's license numbers please) -Must be approved electronically -No business checks can be cashed

If you would like to add gratuities for any of the Hotel Staff you can complete the attached form and the gratuities will be posted to the Group's Master Bill. Please complete the form and email this to your Meeting & Event Manager.

Credit Card Authorization

The Sheraton Denver Downtown Hotel accepts all major credit cards.

Credit card security is very important to Starwood. Accordingly, we have developed a secure website that you may use to transmit payment information (including credit card authorization forms and other documents that contain credit card information) in a more secure manner to our hotel.

Taxes (Subject to Change)-Please contact your Meeting & Events Manager if the event may qualify for tax exemption. There are affidavits for the City of Denver and State of Colorado that must be submitted for review before the event can be given tax exempt status.