The cookie settings on this webpage are set to ‘allow all cookies’ to give you the very best experience. If you continue without changing these settings you consent to this - but if you want to you can change your settings at any time at the bottom of this page.

Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to make our website easier for you to use. You can remove any cookies already stored on your computer, but these may prevent you from using parts or our website.

BT TV

Better TV than ever

We've got unmissable TV for you

BT broadband with BT TV just got bigger and better. We're giving you our lowest prices ever, with free BT Sport and access to the latest movies to rent or buy.

Get Netflix and so much more

Now you can watch Netflix with any of our TV packages. You can also subscribe to our super TV bolt-ons – like ad-free kids TV and extra HD channels

We've got all the essentials

All our TV packages come with up to 70 Freeview TV and radio channels. And if you miss anything, you can scroll back and watch the last 7 days of TV on 15 catch-up channels.

TV StarterOUR LOWEST PRICE

With TV Starter you can get up to 70 Freeview TV and radio channels, as well as 7 days of catch-up TV.And you can add bolt-ons too

£0
a mth

Add Netflix to any of these packages from just £5.99 a month

TV EssentialRECORD TV

Everything you get with TV Starter, but you can record up to 300 hours of programmes, and get free "tasters" of our on-demand TV

£5
a mth

Add Netflix to any of these packages from just £5.99 a month

TV EntertainmentRECORD TV & 20 EXTRA CHANNELS

Record up to 300 hours of programmes and get 20 extra TV channels- including Discovery, National Geographic and Gold

£5
a mth

Add Netflix to any of these packages from just £5.99 a month

Add Netflix to any of these packages from just £5.99 a month

These prices don’t include broadband, which you’ll need if you want BT TV. You can’t record TV if you get TV Starter, but you can record with TV Essential and TV Entertainment. All BT TV packages require BT line rental at £16.99 a month

Watch the Netflix series you love

Watch these complete series now on Netflix

Sit back, relax, and watch the box sets everybody’s talking about. It’s a world-class range, with classic titles alongside exclusive Netflix shows and great movies. And, with the Netflix mobile app, you can watch it in HD on your mobile, tablet or laptop

Box Office movies

Curzon Home Cinema

Top films to buy

Sky Movies

Top Box Office movies

{{box.content.title}}

Box Office movies include

Whatever your package, BT Box Office offers hundreds of top movies for rent - including the latest blockbusters - from just £3.50.

Curzon Home Cinema

Curzon Home Cinema includes

You can rent Curzon Home Cinema films from just £2.50, with films available on the same day as their cinema release starting from only £6.

Top films to buy

Top films to buy include

Buy your favourite films from just £3.99 each. The copy is yours to keep so you can watch them whenever you like. And you can watch the films you’ve purchased on your Smartphone, Tablet, PC or Mac at no extra cost.

Sky Movies

Watch Sky Movies, whenever you want, on demand on BT TV for just £13.50 a month. And if you take BT Infinity fibre broadband, you'll get 11 live dedicated Sky Movies channels.

PREMIERE

SHOWCASE

COMEDY

FAMILY

ADCTION & ADVENTURE

CRIME & THRILLER

DRAMA & ROMANCE

SCI FI & HORROR

SELECT

GREATS

Barclays Premier League

BT Sport for FREE

Sky Sports

All the action in one great place

Now with BT TV you can watch All the Barclays Premier League matches shown on BT Sport, Sky Sports 1 and Sky Sports 2

On BT Sport, you'll also get action from the FA Cup and UEFA Europa League – all on a fantastic YouView set-top box.

Extra channels

Freeview channels

Freeview HD channels

All our TV packages come with up to 10 Freeview HD channels‡ including:

Catch-up TV

The last 7 days of programmes at your fingertips.

Plus a host of other great on demand shows & films so you can watch what you want, when you want.

Milkshake, Dave and Now TV (subscription required) are only available via YouView. STV is only available to customers in Scotland on a YouView box.

Watch TV on-the-go

Now you can watch a selection of great TV channels you’ve subscribed to, including Kids TV and BT Sport, on your mobile, tablet or laptop connected to the Internet. It’s called TV Everywhere with Extra Box, and it’s great for keeping the kids happy when the family’s out and about. All you need is an Internet connection and the BT TV app.

The app gives you full access to your TV guide, and it’s easy to record programmes remotely when you’re away from home.

BT Kids

TV for Kids

Whatever TV package you choose, you'll get hours of top, ad-free on-demand shows from Disney, Nickelodeon and more for just £3 a month.

And you'll get 9 fantastic kids channels including Disney, Boomerang and Nickelodeon if you get TV Entertainment.

What’s on

{{kid.content.brand.title || kid.content.title}}

BT Music

Just£3per month

Watch top concerts and videos, search for complete albums and enjoy the added features for just £3 a month.

Create your own playlists and sing along to karaoke tracks

Two brilliant YouViewset-top boxes

With TV Essential and TV Entertainment, we'll send you the fastest YouView+ box in the UK‡

Pauseandrecord

Pause live TV and record up to 150 hours of HD TV, and 300 hours of SD TV

Catchup

Catch up and play the last 7 days of programmes on BBC iPlayer, ITV Player, 4OD and Demand 5

Extra YouView box

Get BT TV in a second room with Extra Box, so your family can watch different shows at the same time. Available for £5 a month, plus a one-off cost from £49

YouView remote record app

With the YouView+ box, if you forget to set up a recording before you leave home, use the YouView app to record programmes while you're away.

If you go for TV Starter, we'll send you an ultra-compact YouView box that gives you 7 days of catch-up TV and our full range of Freeview channels. It doesn't record, but it's designed to be small and to give you great TV viewing.

Frequently asked questions

Broadband

TV

Phone

BT Sport

Other

Which BT Broadband option is right for me?

We have two types of broadband: superfast fibre BT Infinity and standard BT Broadband.

BT Infinity gives you a superfast fibre optic broadband connection with speeds of up to 76Mb which lets you do more online, with everyone online together. It's great for downloading or streaming movies, TV shows and music. You can watch iPlayer with less interruption and HD video with less buffering.

If you can't get BT Infinity or if you live in a home with lighter internet usage and fewer devices, standard BT Broadband is ideal for you. It's perfect for everyday browsing, uploading and sharing photos and updates on your favourite sites and streaming content online.

We're always investing in technology to give you faster broadband speeds – even at peak times – and we always give you the best broadband speed possible on your line. To see how fast you could go, use our broadband speed checker

What is BT Infinity?

BT Infinity is our fibre optic broadband.

It uses fibre optic technology to deliver superfast broadband speeds of up to 76Mb which lets you do more online, with everyone online together. This means there's no more battling for bandwidth, even in the busiest home.

It's great for downloading or streaming movies, TV shows and music. You can watch iPlayer with less interruption and HD video with less buffering. You'll also need BT Infinity to be able to get our TV Entertainment package, which includes 20 premium entertainment channels. Plus you can get free BT Sport on your BT TV.

I've seen that BT Infinity will be available in my area soon. Can I pre-order now?

Use our broadband speed checker to see whether BT Infinity is available where you live. If it's available now, you can go ahead and choose a BT Infinity package. If not, then you can register your interest, and we'll be in touch as soon as it's available.

What is a BT Home Hub?

A BT Home Hub is a router that connects all your devices (like computers, tablets, smartphones and games consoles) to the internet. If you're new to BT Broadband, or you're an existing customer upgrading to a BT Infinity package, you'll get an inclusive BT Home Hub as part of your order. (£6.95 delivery charge applies.)

If you choose a BT Infinity package, we'll send you a BT Home Hub 5 router. And if you go for a standard BT Broadband package, we'll send you a BT Home Hub 4.

You can use a different router but we don't recommend it because we can't give you any technical support for equipment you've bought elsewhere.

Do I need to get a BT phone line?

Yes, you'll need a BT phone line if you want to get BT Broadband and BT TV.

Do I have to pay an activation fee for BT Infinity?

If you order a BT Infinity 1, BT Infinity Extra or Unlimited BT Infinity 1 package, there's a £30 activation fee. If you order an Unlimited BT Infinity 2 package, there's no activation fee.

How can I tell if I already have BT sockets in my home?

First of all, see whether you can find any phone sockets in your home. (Make sure you try less obvious places, like under the stairs). See if there's a BT logo on the front of the socket box. You can also start placing an order with us online, and we'll perform a line check to see whether you have a phone line with us. Just enter your postcode on the 'Start your order' page once you've chosen your package.

What security and protection do I get with BT Broadband?

All our Broadband packages come with BT Parental Controls as standard, which lets you set security and parental controls to keep your family safe.

IT Security System to keep you safe from identity theft and phishing emails

SiteAdvisor to tell you which websites are safe to visit

BT NetProtect Plus is available on PC and Mac.

If I switch to BT when I still have a contract with another company, will they charge me?

Sorry, but you'll need to ask the company you're currently with.

How is BT Infinity installed?

Watch this video to see how we install BT Infinity

Can't see the video? Here's what you need to know:

When you order, we'll tell you whether you need an engineer to install BT Infinity or whether you can do it yourself.

Self-install

When you place your order, we'll request the earliest possible installation date or you can choose one to suit you

We'll post you a BT Home Hub 5, which will arrive at least two days before your installation date. It fits through most letterboxes, so you won't have to wait in

On your activation day, there's no need for you to be at home. We'll send an engineer to your street cabinet to switch on your new BT Infinity. If you're at home and you've already got a broadband connection, you'll lose service for up to 30 minutes while the engineer finishes their work in the street

We'll send you a text when your broadband is ready to use. Then just follow the instructions for plugging in your new BT Home Hub 5 (and broadband filters if you need them) and start using your BT Infinity.

Enginneer install

When you place your order, you can choose a morning or afternoon appointment time

We'll post you a BT Home Hub 5, which will arrive at least two days before your appointment. It fits through most letterboxes, so you won't have to wait in

On your appointment day, we'll send an engineer who will call you to tell you they're on their way before switching on your BT Infinity service in your street cabinet

The engineer will then come into your home, plug in your new BT Home Hub 5 and you can start using your BT Infinity

How is standard BT Broadband installed?

When you order, we’ll let you know whether an engineer will need to visit your home to install your broadband. You can then choose an installation date to suit you

We'll post you you a BT Home Hub 4, which will arrive at least two days before your installation date. It fits through most letterboxes, so you won't have to wait in

If an engineer needs to visit your home they will finish your set up and plug in your BT Home Hub 4, or if you don't need an engineer you can simply plug it in yourself and start using your BT Broadband

What is Unlimited Faster Broadband?

If you live in a BT Infinity-enabled area but live a long way from the street cabinet, you're likely to get slower speeds. To make sure you get the right product, if you get a speed estimate of 2-15Mb, we’ll offer Unlimited Faster Broadband instead of BT Infinity. Unlimited Faster Broadband is likely to give you faster speeds than standard BT Broadband.

How long will it take to get BT Infinity or BT Broadband once I've ordered?

If you're new to BT, we'll aim to get your BT Infinity or standard BT Broadband up and running within 2 weeks, although this can sometimes take longer. On the day, we'll switch it on any time up to midnight and we'll do our best to make sure you don't lose service.

What is fibre to the premise (FTTP)?

For some homes we're able to offer BT Infinity via fibre optic technology called 'fibre to the premise'. This is where fibre cable runs all the way into your home so you can get ultrafast broadband speeds of up to 300Mb which lets you do even more online. It's our fastest option.

If I order BT Broadband, how quickly do I need to give you my MAC code?

If you need a Migration Authority Code (MAC code for short) we'll let you know when you order, and when we'll need it. If you don't need a MAC there's no need to contact your current supplier – we'll do that all for you.

Some people will need a MAC to switch to BT, and you may need to ask your current supplier to provide it. The MAC code identifies your broadband line and it tells us that you've given your permission for the switch.Your current supplier must give it to you within 5 working days, according to Ofcom, the communications regulator. Your MAC code lasts for 30 days.

Broadband speed is the rate that information is received (download speed) or sent (upload speed) on your broadband line. It’s measured in 'Mb' ('megabits per second'). We're constantly investing in technology to give you faster broadband speeds – even at peak times – and we always give you the best possible broadband speed.

I previously had a date when I could get BT Infinity, but now it's showing as unavailable. Why?

We're sorry BT Infinity is now showing as unavailable. Our availability dates are our best estimate, but sometimes bringing BT Infinity to your area can take longer than we thought, and sometimes it might not even be possible. This could be for a number of reasons:

Blocked underground cable routes

Problems with providing electrical power to a cabinet

Issues with a cabinet’s location

Sometimes a cabinet is removed from the roll-out programme because of restrictions beyond our control

The length and quality of the phone wiring in your home (this doesn't apply to fibre optic broadband like BT Infinity, which uses a special data extension kit rather than your existing phone wiring extensions)

The speed of the connection between your computer and your modem or router e.g. using an Ethernet cable is faster than a wireless connection

There's a sticker on my street cabinet that says: 'Fibre broadband is here'. But when I check, I can't get BT Infinity. Why?

Sometimes Openreach may put a sticker on a cabinet that is still going through its final commissioning phase. Also, the cabinet that you see near your property may not be the cabinet that serves your property.

One of two great set-top boxes. If you choose TV Essential or TV Entertainment, you'll get a YouView+ box that lets you pause live TV and record up to 300 hours of programmes, and gives you 7 days of catch-up TV. If you choose TV Starter, you'll get a YouView box that does exactly the same as the YouView+ box, except it doesn't record.

Up to 70 Freeview TV and radio channels§, including 10 HD channels such as BBC One HD, Channel 4 HD and ITV HD

Add flexible TV bolt-ons to get the best in films, box sets, sports, kids' TV and music – all on convenient one-month contracts

If you have standard BT Broadband you can add TV Essential or if you have BT Infinity you can add TV Starter or TV Entertainment, which gives you 20 premium entertainment channels†, including Discovery Channel, MTV, Comedy Central, FOX, Gold, HISTORY, National Geographic and Comedy Central. If you have BT Infinity you can also watch BT Sport on BT TV. If you can't get BT Infinity, you could still get BT Sport with your standard BT Broadband. We'll let you know when you start your order.

You'll need a BT Infinity package if you want to watch BT Sport on BT TV. If you can't get BT Infinity, you could still get BT Sport with standard BT Broadband. We'll let you know when you start your order.

Netflix is available with all our TV packages as long as you have a YouView+ or YouView set-top box. If you've got a Vision+ box, you won’t be able to add Netflix.

There are three options:

Watch on 1 device at a time – either on BT TV or on another device like a mobile phone, tablet or laptop

Watch on 2 devices at a time

Watch on 4 devices at a time

You'll be able to watch Netflix on your BT TV set-top box, a smartphone, tablet and PC with all these options, and you’ll also get HD content if you choose options 2 or 3. All these options are on a one month contract so you can cancel easily if you want to.

If you haven’t had Netflix before, you might be able to get Netflix free for the first month. We’ll tell you during your order if you’re eligible. You’ll be charged at the end of your first month if you don’t cancel.

Can I watch BT TV in more than one room?

You can now get BT TV in a second room with TV Everywhere with Extra Box, so you and your family can watch and record different shows at the same time. Plus you can watch TV on the go with the BT TV mobile app, which gives you access to a selection of entertainment channels, kids channels and BT Sport.

Here's what you need if you want to get TV Everywhere with Extra Box:

BT Infinity with speeds of 23Mbps or more

TV Essential or TV Entertainment

A subscription to TV Everywhere with Extra Box

You'll need a YouView box as your main set-top box. You can choose an extra YouView box (that doesn't record) with all our TV packages or a YouView+ (that records TV) with TV Essential and TV Entertainment.

A separate aerial connection for your second set-top box. (We can help if you need an aerial or extra connection points)

You'll need to download the BT TV app from the Apple app store or the Google Play store to watch BT TV on your mobile or tablet

Please note that Sky Movies and Sky Sports aren't available if you take TV Everywhere with Extra Box. Also, you won't be able to get TV Everywhere with Extra Box if you've got TV Starter

How do I know if my aerial is suitable?

If you're already watching Freeview channels through your aerial and are happy with the reception, then your current aerial will probably be fine. Here are some points to bear in mind:

We strongly recommend getting a rooftop aerial to get a good service and so you receive the most Freeview channels possible (you may be able to use a loft aerial in some areas)

Portable aerials are not suitable for BT TV as they give poor reception and you'll get fewer channels

You can't use a satellite dish to receive Freeview channels on BT TV

If your aerial is more than 10 years old, it might not be suitable for Freeview reception

Unfortunately, we can't solve problems that are caused by your aerial. The quality of your Freeview service will depend on how close you live to your nearest transmitter, the direction in which your aerial is pointing, the quality of your cabling, and the local geography (hills, trees, buildings, etc).

What if I don’t have an aerial?

We offer an aerial installation service that you can select once you start your order. Here are some points to bear in mind:

You must be able to receive at least some Freeview channels in your area

Your property must be no more than 2 storeys high, and it can't be listed or within a conservation area (unless you have the right permission)

Yes, you can record up to two live programmes at the same time if you have a YouView+ box. If you have a YouView box, you won't be able to record.

How do I get BT Sport on BT TV?

You can watch live sport in your living room with a BT TV and BT Infinity package. If you can't get BT Infinity, you could still get BT Sport with standard BT Broadband. And if you can get BT Infinity with BT TV, you can add BT Sport HD for a small monthly fee.

No, you need to get a BT Broadband package if you want to watch BT TV.

How do I get YouView?

All our BT TV packages come with a YouView set-top box. TV Essential and TV Entertainment come with a YouView+ box that records live TV. TV Starter comes with a YouView box that doesn't record.

If you already have BT TV, you might need a new box to get YouView. If your BT contract is running out, you can replace your BT Vision+ box with a YouView+ box for £35 when you renew your contract. But please call us on 0800 100 400 to discuss your options.

How much does it cost to install a new BT phone line or reconnect an old one?

If you're getting a BT Broadband or TV package online, then we won't charge for installing or reconnecting your line.

If you're just ordering a BT phone package, you may have to pay a connection charge but we'll let you know when you order. There's a £50 fee for activating an existing line that's provided by BT or another provider. And it's £65 for installing a new line. (This is an online special offer as it's normally £130.)

How much is line rental?

There are two ways to pay BT line rental:

1. Pay monthly for £16.99 a month.

2. Pay for a year in advance with Live Rental Saver. It's a one-off card payment of £169.90.

3. Get Line Rental Plus & pay £18.99 monthly. You’ll get added features with this line rental option.

Do I need to have a phone line if I want BT Broadband or BT TV?

Yes, you'll need a BT phone line if you want to get BT Broadband and BT TV.

First of all, see whether you can find any phone sockets in your home. (Make sure you try less obvious places, like under the stairs.) See if there's a BT logo on the front of the socket box. You can also start placing an order with us online, and we'll perform a line check to see whether you have a phone line with us. Just enter your postcode on the 'Start your order' page once you've chosen your package.

I have a cable phone line with another supplier. Will I be able to keep my phone number?

Yes, in most cases you can keep your phone number. We'll let you know when you order. Simply:

Choose a package

Enter your phone number when asked

If we can transfer your phone number we'll let you know before you reach the checkout. If we can't transfer your number, we'll send you a new number in your confirmation email or letter. It's important to stay connected with your cable phone company until we activate your new BT phone line.

If you don't already have a BT phone line in your home, we'll arrange for an engineer to install one when you place your order.

How can I make calls with BT?

You'll need a BT phone line and a phone package. There are three to choose from: Unlimited Weekend Calls, Unlimited Evening & Weekend Calls, or Unlimited Anytime Calls.

You also need a telephone. You can get great discounts on BT telephones when you order.

All calls to 0845 and 0870 numbers are included with your plan at certain times.

Unlimited Weekend Calls:

Calls to 0845 and 0870 numbers are included from midnight Friday to midnight Sunday

Unlimited Evening & Weekend Calls:

Calls to 0845 and 0870 numbers are included from 7pm to 7am Monday to Friday, and from midnight Friday to midnight Sunday

Unlimited Anytime Calls:

Calls to 0845 and 0870 numbers are included at all times, every day of the week

Calls must be less than an hour long, or standard charges will apply. You can avoid these charges by hanging up and redialling.

How can I order a new BT phone line?

First, choose one of our phone, broadband or TV packages. When you order, enter your postcode or the phone number you want switched or reconnected to BT. If you don't have a phone number, enter your postcode and house or flat number.

What counts as daytime, evening and weekend?

Your phone package will include calls to UK landlines at certain times of day:

Daytime is 7am–7pm

Evening is 7pm– 7am

Weekend is all day Saturday and Sunday (midnight Friday to midnight Sunday).

What options are there for calling abroad?

We have two international call add-ons:

Friends & Family International For just £1.20 a month, you can make cheap calls to international landlines and mobiles. It's ideal if you only make a few international calls each month.

Discounted calls to 236 international destinations

Prices start from just 2.7p a minute, with a 15.71p call set-up fee

International Freedom For just £6.20 a month, you can make inclusive or discounted calls to a huge number of international destinations. It's perfect if you make lots of international calls each month.

600 minutes of calls a month to landlines in our 36 most popular destinations

Make discounted calls to another 199 destinations worldwide

Fair use policy. All calls made after 600 minutes in a month will be charged at 2.9p a minute with a 15.71p call set-up fee. See the legal stuff for details on regions that are included or excluded within countries.

Select your package and you can add an international call add-on when your order.

See all questions

How do I get BT Sport?

There are 3 ways to watch BT Sport:

On the Sky Digital Satellite Platform If you have a Sky box and an active Sky viewing card, you can easily get BT Sport. You don't even need to be a BT customer, but if you do have BT Broaband then BT Sport is free.

On BT TV Watch live sport in your living room with a BT TV and BT Infinity package. If you can't get BT Infinity, you could still get BT Sport with standard BT Broadband. And if you can get BT Infinity with BT TV, you can add BT Sport HD for a small monthly fee.

On the BT Sport app and online player As long as you've got broadband from BT, you can watch BT Sport on your PC, Mac, smartphone or tablet using the app and online player. You'll need to enter your BT ID to start watching.

BT Sport is free for all BT Broadband customers, and it brings you:

38 exclusively live Barclays Premier League football matches, including 18 Top Picks

No, but it's included with BT Sport on the Sky Digital Satellite Platform and with BT Sport on BT TV. The app and online player is also included with our BT Broadband packages.

How do I start using the BT Sport app and online player?

First, you need to download the app from the Apple App store or Google Play store.

Next, you need to activate the BT Sport app on your BT account. Just login to My BT, click on 'BT Sport' and follow the instructions.

When you use the app, and when you want to watch BT Sport at btsport.com, you'll need to enter your BT ID.

See all questions

What is BT Wi-fi?

With BT Broadband you get free unlimited access to BT Wi-fi hotspots that let you connect to the internet on-the-go. We have the world's largest free wi-fi network, with more than 5 million hotspots in the UK and another 7 million around the world.

You can get online straight away as there's no need to wait for your broadband to be installed. You can start using our BT Wi-fi hotspots as soon as you receive your order confirmation. To start using BT Wi-fi, download our app from the Apple App store, Google Play store, Windows Store or Blackberry App World.

How do I get a free BT email address?

BT Mail is free for BT Broadband customers. Just choose BT Mail when you order your broadband package. Or if you already have BT Broadband you can sign up for BT Mail at My BT

Is VAT included?

Yes, all our prices include VAT.

How will I be billed for my BT package?

The charges for your BT package will appear on your main bill.

We'll only charge you for your package from the date when all your package services are available. However, your telephone line rental charges will start from the date when your BT phone line is activated.

Your first bill will show the standard advance charges for your service, from the date of that bill to the date of the next scheduled bill. It may be higher than you expect because it will also include package charges from the date your service was activiated up until the date of your first bill.

From then on, your bills will only include the usual advance charge, including any line rental and call or TV charges, unless you've changed your package.

When you order some of our products, you'll need to pass a credit check. We'll only check your credit references after you've given us consent to do so.

Credit reference agencies will keep a record of our check and the information we give them, including whether your application is successful. These records may be used by us or other organisations to help make decisions about you and your financial associates. We'll use them to help us decide on credit and insurance matters, for debt-tracing, and to prevent fraud and money laundering.

You may cancel your agreement for the service and order for equipment within 14 days from the day after you placed your order with BT. If you decide to cancel within this period, you will have to pay for the services you have used and any connection charges that may apply. You must also return any equipment we have sent you. Where you have also cancelled an order for equipment, you must return it (undamaged and in its original packaging), following our instructions. We will refund anything you have already paid for the equipment but may deduct the relevant costs where damage has occurred to the equipment and it is not in its original condition.

See all questions

The legal stuff

* Calls of up to an hour to 01, 02, 03 , 0845 and 0870 numbers, excluding the Channel Islands, indirect access numbers and dial-up internet access. Other exclusions apply.

Calls to 0871 cost a max. of 10.2p per minute plus 15.97p set-up fee; calls to 070 cost no more than 51p per minute, with a max. set-up charge of 51p (click here for our full tariffs).

ΔAll introductory prices or offers are only available to new BT Broadband customers unless stated otherwise.

†BT TV Entertainment: 98% of BT Infinity customers can get TV Entertainment. We’ll tell you during your order if you can get TV Entertainment

Broadband

TV

Phone

BT Sport

Offers

UK's most popular broadband provider

Most popular broadband: copper and fibre customers combined.

90% of Infinity customers would recommend it

This was based on an online quantitative survey of 510 BT Infinity customers, carried out by Populus in April 2014, who agreed with the statement 'I would recommend BT Infinity fibre optic broadband to my friends and family'.

BT Infinity speeds

BT Infinity speeds referred to are download speeds; speeds affected by various factors including distance from the cabinet, time of day and internal home wiring. If your line won't support our top speed, we'll offer the best speed available. We'll always offer the best available speed on your line.

BT Infinity up to 9 x faster

This speed comparison is based on the average customer speed of Unlimited BT Infinity 2 (measured over 24 hours), compared with the UK average standard (ADSL) broadband speeds. It's printed in the Ofcom broadband report, from May 2013. Speeds based on UK average standard (ADSL) speed from latest Ofcom broadband performance report vs BT Infinity 2 average customer speed.

BT Broadband speeds

BT Broadband speeds referred to are download speeds; speeds affected by various factors including distance from the cabinet, time of day and internal home wiring. If your line won't support our top speed, we'll offer the best speed available. We'll always offer the best available speed on your line.

We'll never slow you down

Speeds vary with location and line quality. External factors such as internet congestion can affect speed but BT will not slow you down.

BT Infinity is subject to availability, geographic location, computer specifications and a line check. Terms and conditions apply. See details. The exchange list and dates are subject to change.

BT NetProtect Plus

BT NetProtect Plus comes as standard with Broadband Extra, Unlimited Broadband Extra, Infinity Extra and Unlimited BT Infinity packages. You can add it to Broadband, Unlimited Broadband or BT Infinity 1 packages for only £3.70 a month, with the first month free. You'll need to activate this service yourself. It may not work with some computer systems. See details.

BT Parental Controls

BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. The Account Holder needs to set up and maintain this service. If you delete your account – your settings will be lost. You can re-activate at any time but you will need to add all of your settings again.

BT Cloud

BT doesn't support activities that infringe the copyrights of the holder. You need to activate the service yourself. You'll get 5GB free storage with Broadband, Unlimited Broadband, BT Infinity 1, Infinity Extra or Unlimited BT Infinity 1, or 50GB free storage with Unlimited Broadband Extra or Unlimited BT Infinity 2. Some existing BT Broadband customers may need to re-contract to get 50GB. Terms apply. See details.

BT Home Hub 5

BT Home Hub 5 provides the fastest wireless speeds when used with AC compatible (IEEE 802.11ac) devices. Your fixed-line broadband speed will not change. The BT Home Hub 5 uses dual band technology which uses both 2.4Ghz or 5.0Ghz wireless bands to help avoid interference from non-wi-fi devices. It also has Smart Wireless technology, which selects the best wireless channel and alternates between them to help avoid interference from wi-fi devices. Your home environment may affect the range of your signal.

BT Home Hub 4

The BT Home Hub 4 uses dual band technology which uses both 2.4Ghz or 5.0Ghz wireless bands to help avoid interference from non-wi-fi devices. It also has Smart Wireless technology, which selects the best wireless channel and alternates between them to help avoid interference from wi-fi devices. Your home environment may affect the range of your signal.

§ Freeview HD channels

HD Freeview channels are only available as standard with YouView. If you have a Vision+ set-top box, you'll only get all 10 Freeview HD channels if you have BT Infinity and the HD Extra bolt-on.

‡ Fastest YouView box in the UK

^YouView+ box includes record functionality.

BT TV Everywhere with Extra Box

£5 a month with a 12 month minimum term. Available to Infinity customers who either have 12 months remaining on their contract, or re-contract for 12 months. 10 metre cable provided. £35 charge for an engineer install if necessary. If you stop your service in the first year we’ll charge you up to £100. Minimum speed of 23Mbps required. Sky Movies is excluded from your BT TV subscription if you take the Extra Box. App available on up to 2 compatible devices (Android 4.1.2. or above / iOS 6 or above). Subject to availability. Terms apply.

BT TV Starter

£5 a month from month 13. Existing broadband customers must have 12 months remaining on their contract, or re-contract for 12 months. £35 charge for an engineer install or Broadband extenders, if necessary. Availability of channels and quality of content depends on local transmitter and suitable rooftop aerial. Check availability. If you stop your service in the first year we’ll charge you up to £99. HDMI connection required. Subject to availability. Terms apply.

TV Essential

£35 activation for new TV customers. New and existing customers, signing up to BT TV for 12 months, pay £5 a month for BT TV Essential. You'll get Essential TV: £0 activation for new TV customers who take BTTV with Entertainment or Essential. Previous price £35 or £19 if taken with BT Infinity. New and existing customers, signing up to BT TV for 12 months, pay £5 a month for BT TV Essential. You'll get a YouView box, but if you stop your service in the first year we will charge you up to £299. You'll need to pay by Direct Debit and £35 for powerline adapters if required. Availability of digital channels and quality of content depends on local transmitter and suitable rooftop aerial. Check availability. We'll charge you for on demand content and box office films not included in your bolt-on(s). ITV Player not available in N. Ireland. ITV HD not available in N.Ireland or Scotland. HD on demand requires suitable HDMI cable, a HD ready TV and 5Mbps minimum line speed for streaming. Subject to availability. Terms apply. On demand bolt-ons available on a one month minimum term. 11 Sky Movies channels & video on demand bolt-on available to BT Infinity customers only. Sky Movies video on demand bolt-on available to BT Broadband customers. Excludes Sky Movies Premiere+1, MGM and may exclude subsequent channel launches. Both available on a one month minimum term.

TV Entertainment

Offer ends 13/04/2015. £5 a month for 12 months, then £7.50 a month. 12 month min term. Available to BT Infinity customers without BT TV or any broadband customer upgrading to Infinity. (Existing broadband customers must have 12 months remaining on your contract, if not you’ll need to re-contract your broadband). You’ll need to sign up for 12 months and pay £5 a month for 12 months, then £7.50 monthly from month 13. You’ll need a fast enough line, BT Infinity and a BT line. A 10m cable will be provided. There’s an optional £35 charge for an engineer install or Broadband extenders. You’ll get a YouView+ box (unless you’re taking Sky Sports too) but if you stop your service in the first year we will charge you up to £199. You’ll need to pay by Direct Debit. Availability of digital channels and quality of content depends on local transmitter and suitable rooftop aerial. Check availability. We’ll charge you for on demand content and HD/[blockbuster/box office] films not included in your bolt-on(s). Subject to availability. Terms apply.

Netflix

Available on a one month minimum term for £5.99 a month. If you watch Netflix on YouView it will not count towards your broadband usage. Watching on your laptop or other device will. Netflix terms and further terms apply.

HD

Line rental

You can pay for your monthly line rental either by direct debit for £16.99 a month Standard Line Rental or by paying £169.90 by credit/debit card for 12 months in advance (Line Rental Saver) which is equivalent to £14.16 a month. You'll need to pay any additional call charges by Direct Debit. You’ll receive e-billing. Connection charges may apply for new connections. There's a 12 month minimum term. Exclusions and conditions apply.

Line Rental Plus

£18.99 a month. Available to new and existing standard BT line rental customers. A 12-month minimum term applies for new line rental contracts. Includes PromptCare, Choose to Refuse, SMS alerts, Premium Rate Service and International Call Barring. You can pay for Line Rental Plus by any method unless you take another service that requires payment by Direct Debit. Connection charges may apply. Terms apply. PromptCare operates between 8am and 6pm on weekdays and Saturdays. We aim to repair a fault by midnight on the next working day after you report the fault to us unless a specific appointment date is agreed. Faults reported after 9pm Monday to Saturday, or anytime on Sundays or on public or bank holidays, will be treated as if you reported the fault at 8am on the next working day. PromptCare is not available on telephone lines provided using fibre technology.

Inclusive calls to 0845 and 0870 numbers

Calls to 0845 and 0870 numbers are included within your inclusive call times (excluding Calling Card, Dial-through and dial-up internet access numbers). Any calls over an hour will be charged at normal rates (you can hang up and redial to avoid these charges). 0870 numbers – cost a maximum of 10.2p a minute plus a 15.97p set-up fee. 070 numbers – cost a maximum of 51p a minute plus a maximum 51p set-up fee. Set-up fee – 15.97p set-up fee applies to all chargeable calls.

BT Privacy with Caller Display free for 12 months

Opt-in required. Free for the first 12 months, then £1.75 a month. A new 12-month line rental contract applies. No minimum call commitment. Caller Display equipment is required. Includes the option to register for the Telephone Preference Service (TPS) to help prevent unwanted sales calls.

BT8500 Nuisance Call Blocker

Nuisance call blocking functionality blocks up to 100% of nuisance/unwanted calls. To block nuisance calls you need the Caller Display service to be active on your account. See details.

BT 1471

Dialling BT 1471 without using Call Return is free. The Call Return feature of BT 1471 costs a fixed fee of 21.19p. The fee will apply when you press 3 to return your last caller's call. This charge applies whether or not the call is connected. If you don't want your number to be obtained through Caller Display or Call Return (1471), dial 141 before making your call. 1471 cannot disclose the number if the number is withheld, unavailable or the call came from a switchboard extension number.

BT Answer 1571 voicemail

Opt-in is required. £1.85 a month. No minimum call commitment applies. The call return feature will not be available if the person leaving the message has chosen to withhold their number or if the call was from an international number. Customers who use Call Barring should note that calls to 1571 will be barred under outgoing Call Barring option 1. This is because calling 1571 may lead to a chargeable call. A facility fee of 21.19p, will also be charged for the call set-up attempt. Some social alarm and burglar alarm equipment may not be compatible with BT Answer 1571. Please check with your supplier.

Call Diversion

Customers pay for the diverted leg of the call at applicable rates.

BT SmartTalk

You'll need a BT home calling plan and an iPhone/Android Smartphone connected to Wi-Fi or 3G. Five users per account. SmartTalk allows you to access your calling plan on your smartphone. UK time zone applies. Opt-in for international, premium (09) and personal (070) calls. Fair-use policy applies. Excludes BT Basic. See details. Each BT SmartTalk user must have their own unique BT.com log-in details. It's easy to set these up after you've downloaded the app. Just press the Create BT Login button.

Friends & Family International

Only £1.20 a month. A 15.71p call set up fee applies.

International Freedom

Only £6.20 a month. Includes calls to landlines in 36 International destinations. For residential customers on a BT Calling Plan. Minimum 1 month term. Fair use policy (calls over 600 minutes a month will be charged at 2.9p a minute) and Terms and Conditions apply.

Some regions are included or excluded within countries:

Australia includes the Christmas Islands & Cocos Islands

Cyprus excludes Northern Cyprus

Ireland is the Republic of Ireland. The 0p a minute rate for calls to fixed lines in the Republic of Ireland does not apply to customers calling from Northern Ireland

Italy includes the Vatican City

New Zealand includes the Chatham Islands

Spain includes the Canary Islands

Calls to 0871

Calls to 0871 cost a max. of 10.2p per minute plus 15.97p set-up fee; calls to 070 cost no more than 51p per minute, with a max. set-up charge of 51p (click here for our full tariffs).

BT Sport on BT TV with BT Broadband

BT Sport 1, 2 and ESPN available in standard definition on BT TV for new and existing BT broadband customers who can't get Infinity. Existing customers must re-contract or have 12 months remaining on their contract. Sufficient line quality and speed (min 5.25 Mbps for existing customers and 6.5 Mbps for new customers) required. You can only watch/record one sport channel at any given time. Compatible box from BT required, fee of £35 – £199 may apply. Terms apply.

BT Sport on BT TV with BT Infinity

BT Sport is available on BT TV for new and existing BT Infinity customers who sign up for 12 months or have 12 months remaining on their contract; ongoing renewal needed to get discounted BT Sport. Sport on BT TV requires BT Infinity and a compatible box from BT – fee £35-£199 may apply. Check here to see if you can get BT Infinity. e-billing required. UK only. Terms apply.

BT Sport on Sky Digital Satellite Platform

BT Sport is also available on the Sky Digital Satellite Platform for all new and existing BT broadband customers who sign up for 12 months or have 12 months remaining on their contract; ongoing renewal needed to get discounted BT Sport. Sky box and active viewing card required. Excludes Multiscreen. e-billing required. UK only. Terms apply.

Second Box

You need a second Sky box with viewing card and a BT Sport subscription in order to take BT Sport on a second box. This may only be used in the same household as your original BT Sport subscription. BT Sport second box subscription is £5 a month. You can have a maximum of one BT Sport Second Box subscription per household. If you subscribe for HD this will be available on both boxes.

BT Sport on Sky - Second Box

For new and existing customers who access BT Sport via the Sky Digital Satellite Platform and have a Sky Multi-room subscription, signing up to BT Sport Second Box on a rolling one month contract. You’ll get BT Sport Second Box at no extra charge for the first 3 months. From month four you will pay the standard monthly subscription charge (currently £5.00 a month). It must be taken with a standard BT Sport subscription. You can end your subscription to BT Sport Second Box at any time subject to 30 days’ notice. Offer excludes existing BT Sport Second Box customers.

FREE BT Sport worth £162

£162 based on £13.50 a month paid by non-BT Broadband customers that sign up to watch BT Sport on the Sky Digital Satellite Platform.

Broadband Special Offers

If you've got a broadband special offer, you'll keep it on the same terms you originally agreed to – including when it ends. The basic price of BT broadband stays the same: and that's what you'll pay when any special offer stops.

Free HD for 3 months

Available to new and existing non-HD BT Sport customers that watch BT Sport on Sky or BT TV with BT Infinity. There's a 1 month minimum term. £3 a month from month 4. Requires HD ready TV & cabling; Sky customers need a black Sky box. HD available on BT TV with Infinity and on the Sky Digital Satellite Platform only. HD is not available on DTT or online. You'll need to pay by direct debit. Terms apply.

Online billing

When you order a broadband package you will get all your bills online (paper-free billing). We'll send you an email when your bill is ready to view at bt.com/mybt.

New Customer Packages:

£75 Sainsbury's Gift Card Offer (BT Broadband)

Offer ends 05/03/15. Available online only to new to BT Broadband customers ordering a broadband package on bt.com. You must claim your Sainsbury's Gift Card once your broadband has been installed by entering your details on here. Following a successful claim, your voucher will be sent to the broadband installation address. Sainsbury's and BT's terms and conditions apply. Visit here for full offer terms and conditions.

£125 Sainsbury's Gift Card Offer (BT Infinity)

Offer ends 05/03/15. Available online only to new BT broadband customers ordering an Infinity package on bt.com(excludes existing BT Broadband customers upgrading to BT Infinity). You must claim your Sainsbury's Gift Card once your broadband has been installed by entering your details on here. Following a successful claim, your voucher will be sent to the broadband installation address. Sainsbury's and BT's terms and conditions apply. Visit here for full offer terms and conditions.

Broadband + No Inclusive Calls

£12.50 a month from month 12. No calls are included in this package. This may affect your BT calling plan. For new BT Broadband customers that sign up for 18 months and pay BT line rental. 10GB usage limit. You'll get a BT Home Hub (unless BT has already provided you with one). You'll need to pay by Direct Debit and a £6.95 delivery charge for the Hub. If you leave in the first year, we'll charge you up to £55 towards the cost of your new Hub. Subject to availability. Terms apply.‡

Unlimited Broadband + Calls

Available to new BT Broadband customers that sign up on BT.com for 12 months and pay BT line rental. You'll pay £18 a month from month 13. Non-Offer price is £13 a month for 12 months, then £18 a month. Unlimited BT Broadband includes Unlimited UK* Weekend Calls and a BT Home Hub (unless BT has already provided you with one). You'll need to pay by Direct Debit. There's a £6.95 delivery charge for the Hub. Subject to availability. Terms apply.

Broadband Extra + Calls

Offer ends 13/04/2015. For new BT Broadband customers that sign up for 12 months and pay BT line rental [1]. You'll pay £17 a month from month 13. BT Broadband Extra includes a 10GB usage limit, Net Protect Plus, Unlimited UK*Evening & Weekend Calls and a BT Home Hub (unless BT has already provided you with one). Previous price: £6.50 a month for 12 months. You'll need to pay by Direct Debit. [2] There's a £6.95 delivery charge for the Hub. If you leave in the first year, we'll charge you up to £55 towards the cost of your new Hub. Subject to availability Terms apply.‡

Unlimited Broadband Extra + Calls

Offer ends 13/04/2015. For new BT Broadband customers that sign up for 18 months and pay BT line rental – see standard line rental note for prices. You'll pay £23 a month from month 19. Unlimited BT Broadband Extra includes Unlimited UK* Weekend Calls and a BT Home Hub (unless BT has already provided you with one). None-Offer price: £10.50 a month for 6 months then £21 a month for 12 months. You’ll need to pay by Direct Debit. [2] There's a £6.95 delivery charge for the Hub Subject to availability. Terms apply.‡

BT Infinity 1 + No Inclusive Calls

£17.50 a month from month 13. No calls are included in this package. This may affect your BT calling plan. For new BT Broadband customers that sign up for 12 months and pay BT line rental. 20GB usage limit. A BT Home Hub is included. If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. You'll need to pay by Direct Debit. Subject to availability, Minimum line speed and computer specification Terms apply.‡

BT Infinity Extra + Calls

Offer ends 13/04/2015. For new BT Broadband customers that sign up for 12 months and pay BT line rental [1]. You'll pay £21 a month from month 13. BT Infinity Extra includes a 40GB usage limit, Net Protect Plus, Unlimited UK*Evening & Weekend Calls and a BT Home Hub (unless BT has already provided you with one). Previous price: £9.50 a month for 12 months. You'll need to pay by Direct Debit. [2] There's a £30 activation charge and a £6.95 delivery charge for the Hub. If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Subject to availability, Minimum line speed and computer specification. Terms apply.‡

Unlimited BT Infinity 1 + Calls

For new BT Broadband customers living in a BT Infinity-enabled area that sign up for 12 months at www.bt.com and pay BT line rental. You'll pay £18 a month for 12 months. £23 a month from month 13. Non-offer price: £18 a month for 12 months on a 12 month minimum term. Unlimited BT Infinity 1 includes Unlimited UK Weekend Calls and a BT Home Hub. You’ll need to pay by Direct Debit. There's a £30 activation charge and a £6.95 delivery charge for the Hub. If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Subject to availability, Minimum line speed and computer specification. Terms apply.

Unlimited BT Infinity 2 + Calls

For new BT Broadband customers that sign up for 12 months and pay BT line rental – see standard line rental note for prices. You’ll pay £28 a month from month 13. Unlimited BT Infinity 2 includes Unlimited UK* Weekend Calls and a BT Home Hub. You’ll need to pay by Direct Debit. There’s a £6.95 delivery charge for the Hub. If you leave in the first year, we’ll charge you up to £65 towards the cost of your new Hub. Subject to availability, Minimum line speed and computer specification. Terms apply.‡

Unlimited Faster Broadband + Calls

For new BT Broadband customers only that sign up for an 18 month minimum term and pay BT line rental – see standard line rental note for prices. Includes Faster Unlimited Broadband, Weekend Calls and a BT Home Hub 5 (unless BT has already provided you with a Hub or Router). You'll need to pay by Direct Debit. There's a £30 activation fee and £6.95 delivery charge for the Hub. Subject to availability. Terms apply.

Unlimited BT Infinity 3 + Calls

For new BT Broadband customers only that sign up for an 18 month minimum term and pay BT line rental – see standard line rental note for prices. Includes Unlimited BT Infinity 3, Unlimited Evening and Weekend Calls and a BT Home Hub 5 (unless BT has already provided you with a Hub).You'll need to pay by Direct Debit and there's a £6.95 delivery charge for the Hub. Subject to availability, minimum line speed and computer specification. Terms apply.

Unlimited BT Infinity 4 + Calls

For new BT Broadband customers only that sign up for an 18 month minimum term and pay BT line rental – see standard line rental note for prices. Includes Unlimited BT Infinity 4, Evening and Weekend Calls and a BT Home Hub 5 (unless BT has already provided you with a Hub).You'll need to pay by Direct Debit and there's a £6.95 delivery charge for the Hub. Subject to availability, minimum line speed and computer specification. Terms apply.

‡ Prices may change during the contract period

Existing Customer Packages:

Broadband + Calls

For existing BT Broadband customers that sign up for a 12 month minimum term and pay BT line rental – see standard line rental note for prices. Includes BT Broadband and Weekend calls. You'll need to pay by Direct Debit. Subject to availability. Terms apply.

Unlimited Broadband + Calls

For existing BT Broadband customers that sign up for a 12 month minimum term and pay BT line rental – see standard line rental note for prices. Includes BT Unlimited Broadband and Weekend calls. You'll need to pay by Direct Debit. Subject to availability. Terms apply.

Unlimited Broadband extra + Calls

For existing BT Broadband customers that sign up for a 12 month minimum term and pay BT line rental – see standard line rental note for prices. Includes BT Unlimited Broadband extra and Weekend calls. You'll need to pay by Direct Debit. Subject to availability. Terms apply.

BT Infinity 1 + Calls

For existing BT Broadband customers that sign up for an 12 month minimum term (increases to £18 a month from month 13) and pay BT line rental – see standard line rental note for prices. Includes BT Infinity 1 and Weekend calls. There's a £30 activation charge and you'll need to pay by Direct Debit. Subject to availability. Minimum line speed and computer specification. Terms apply.

Unlimited BT Infinity 1 + Calls

For existing BT Broadband customers that sign up for an 18 month minimum term and pay BT line rental – see standard line rental note for prices. Includes Unlimited BT Infinity 1 and Weekend calls. There's a £30 activation charge and you'll need to pay by Direct Debit. Subject to availability. Minimum line speed and computer specification. Terms apply.

Unlimited BT Infinity 2 + Calls

For existing BT Broadband customers that sign up for an 18 month minimum term and pay BT line rental – see standard line rental note for prices. Includes Unlimited BT Infinity 2 and Weekend calls. You'll need to pay by Direct Debit. Subject to availability. Minimum line speed and computer specification. Terms apply.

Unlimited BT Infinity 1 + Calls

Price increasing from £23 a month to £24.45 a month on 01/12/2014. For existing BT Infinity customers that sign up for a 12 month minimum term and pay BT line rental – see standard line rental note for prices. Includes Unlimited BT Infinity 1 and Weekend calls. You'll need to pay by Direct Debit. Subject to availability. Minimum line speed and computer specification. Terms apply.

Unlimited BT Infinity 2 + Calls

For existing BT Infinity customers that sign up for a 12 month minimum term and pay BT line rental – see standard line rental note for prices. Includes Unlimited BT Infinity 2 and Weekend calls. You'll need to pay by Direct Debit. Subject to availability. Minimum line speed and computer specification. Terms apply.