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Privacy Policy

If you are 16 years or younger you may not register with us on the Site. Ask the permission of a parent or guardian who should register your personal information on your behalf. If we become aware that you are 16 years or younger and you have not obtained such permission, we will remove your personal information from our records.

PWR Events Ltd is committed to preserving the privacy of all visitors to www.hamptoncourtpalacefestival.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By browsing and using our website you agree to this policy governing your use of the website. If you do not accept this policy, you must not use our website.

This policy applies only to this website and not to other websites to which we provide links. We also enter into agreements with commercial partners whose websites may be co-branded or framed by us and which you may visit directly through our website. These websites are not subject to our privacy policy. You are advised to read the privacy policy of such other websites.

We may change our privacy policy from time to time without notification and you should regularly review this policy when you visit our site.

1. INFORMATIONTHAT WE COLLECTFROMYOU

1.1 If you decide to register with www.hamptoncourtpalacefestival.com you will be asked to provide certain information about yourself including your name and contact details. By submitting your personal information, you consent to the collection, use and transfer of your information in accordance with the terms of this privacy policy.
1.2 We may also collect information about your usage of the Site, as well as information about you, from emails, phone calls or letters that you send to us. We will only use any such information in accordance with the terms of this privacy policy.
1.3 We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

3. DISCLOSURE OF YOURINFORMATION

3.1 We do follow strict guidelines in the storage and disclosure of information which you have given us, to prevent unauthorised access. We comply with the laws of the countries from which we operate.
3.2 Certain personal information that you provide to us is defined as Sensitive Personal Data by the Data Protection Act 1988. We do not seek any sensitive personal data other than that which is reasonable and necessary for the purposes sought.
3.3 By providing us with the information requested you are giving us your explicit consent to collect, process, disclose, transfer or store your Sensitive Personal Data for the purposes of processing orders for goods/services.
3.4 We do not disclose your personal data to any third party except (i) to the extent that we may disclose your personal data to third parties (whether in the U.K. or elsewhere) for the purposes of processing orders made by you for goods or services from us, or (ii) to the extent that we have express written consent from you to disclose your personal data in that manner.
3.5 Please note that this may include the transfer of your personal data to one or more countries outside the U.K.
3.6 By using the website you consent to third parties having access to your personal data, including those outside the European Economic Area (EEA). You understand and accept that if your data is disclosed to third parties outside the EEA those parties may be based in territories that may not have sensitive data protection provisions in law. Every effort will be made to ensure that your data is processed solely to provide you with a newsletter or other email update, or in connection with a competition/promotion. We will attempt to ensure that your data is held safely.

4. COOKIES

Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the Site for you. You may set up your computer to reject cookies by although, in that case, you may not be able to use certain features on our site.

5. SECURITYANDDATARETENTION

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

6. ACCESSINGANDUPDATING

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

7. CHANGES TO OURPRIVACYPOLICY

Any changes to our privacy policy in the future will be posted to the Site and, where appropriate, through e-mail notification.