Safe ticket buying

If you are looking to buy tickets for matches in the Premier League you should buy them directly from Premier League Clubs.You can purchase tickets safely from official Club websites or the ticket office, in person or over the phone.Clubs will also provide details of any authorised ticket partners on their official website. You can visit the Club websites via our Club Profile pages (or click on the Club crests at the top of this page).A "ticket tout" (also known as a "scalper") sells match tickets without authorisation, often at vastly inflated prices.

Touts no longer just sell tickets outside the stadium, they also sell them (and aid unauthorised sales by others) on websites and online marketplaces.

If you buy tickets from an unauthorised source, whether that be an unauthorised website, an online marketplace or a ticket tout outside the ground, you risk not being given entry to the match and losing the money you paid.

Tickets sold by touts are likely to become void and do not give you the right to enter the stadium to watch the match, or can you lead to you being removed from the stadium.

Other clubs have cancelled thousands of memberships for fraudulent ticketing activity.

People buying from ticket touts have experienced the following:

their tickets were fake and they were not allowed entry

their tickets were cancelled

they did not receive a match ticket at all

they were sat in the opposing fans’ area of the stadium

their bank details and other personal information were compromised

Please note, if a ticket is packaged with hospitality, travel and/or accommodation that does not mean that the seller is authorised to sell such packages with tickets included.

What to look out for

If you are in any doubt, check with the Club before purchasing tickets.