Poly M for Personal

Poly M is a basic postage-paid poly mailer. Just pack and post the poly mailer into any SingPost bulk posting box at the post office or street posting box by the collection time and the mail will be delivered to Recipient’s letterbox between 3-5 working days (Mondays to Fridays, excluding Public Holidays).

If the Recipient’s address is incorrectly written but is a valid address, SingPost will deliver it as addressed. However, if the address is invalid, item will be returned to the Sender, provided if the Sender’s address is clearly and accurately indicated on the back of the Poly M envelope. There will be no refund on postage.

If letterbox is too full, SingPost will attempt doorstep delivery to the stated Recipient’s unit, kindly look out for Delivery Advice should there be no one to receive. The recipient can use the Delivery Advice to self-collect at the designated Post Office.

However, if there is no delivery advice, SingPost is not liable for any form of compensation, return or refund.

If item weighs above the weight limit as stated on the packaging, Recipient is subjected to make payment of the overweight surcharge and handling fee of $1 (excluding GST) upon delivery. In the event that the Recipient refuses to pay the applicable surcharges, SingPost may, at its absolute discretion, use reasonable endeavors to return the Poly M Domestic product to the Sender.

Poly M is delivered only to addresses within the main island of the Republic of Singapore (including Sentosa Island and Jurong Island but excluding the off-shore islands and some restricted areas like camps).

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