The wheelchair bound 88-year-old, who has Alzheimer’s, has a gash on her forehead and much of her face turned black and blue.

She’s now at the Texas Health Presbyterian Hospital in Kaufman.

On Tuesday, the nursing home issued a statement saying they were helping police reach a conclusion.

An attorney for the facility, Richard Agnew, said, “Safety and the well-being of our residents are our paramount focus.”

The CBS-11 I-Team has learned the nursing home has been cited in the past by the Texas Department of Aging & Disability Services:

In April, 2011, the agency found the facility provided sub-standard quality of care, and the nursing home paid a $2,405 civil penalty.

In February, 2012, the state also found the facility had sub-standard quality of care.

The nursing home paid a $6,500 civil penalty, and the agency wouldn’t pay the facility for new admissions for most of April of last year.

And in March of last year, the department substantiated a complaint of verbal, mental abuse against a patient, but didn’t cite the nursing home because an employee was found at fault — the facility’s procedures and protocols were in compliance.

As for her family’s ordeal, Jessica Berry, the woman’s great grand-daughter says, “I’m still in shock about everything. It’s like a nightmare that I can’t wake up from.”