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Need to change your booking?

It's okay to change your mind.

If you need to change anything about your booking, just give us a call on 0345 366 5996 and we'll help you pick another date and time that's more convenient for you. We're open Monday to Friday 8am to 8pm, or Saturday 8am to 6pm.

If you'd like to cancel your booking, that's fine too.

Don't forget...

If you postpone or cancel your meter exchange, you'll remain on your existing prices and terms and conditions until we exchange your meters, which means you might be missing out on our best deal.