Help Line desk has been established by ICAI in the Examination Division of the Institute to attend to students’ queries relating to CA Final, IPCC , PCC and other examination conducted by ICAI on Examination matters including admit card. The telephone numbers of the ‘Help Line desk’ are given below:

Email Id’s

Telephone Numbers(STD Code: 0120)

Exam Department / Exam Helpline

3989398, 3054851, 3054852, 3054853

Common Proficiency Test (CPT)

cpt_exam@icai.org

3054806

Professional Competence Examination (PCE)

pce_examhelpline@icai.org

3054837

Integrated Professional Competence Examination (IPCE)

ipce_examhelpline@icai.org

3054831

Final Section

final_examhelpline@icai.org

3054809

Information System Audit

isa_examhelpline@icai.org

3054836

Insurance and Risk Management

irm_examhelpline@icai.org

3054836

International Trade Law and World Trade Organisation

itlwto_examhelpline@icai.org

3054836

Duplicate Marksheet / Transcripts

dms_examhelpline@icai.org

3054836

Special Examination for Members of Accounting Bodies with whom ICAI has MOU / MRA

srdd_exam@icai.in

3054829

The help line desk operates from 10.00 a.m. to 5.30 p.m. during the working days.

In view of the very large student base of ICAI, it is advisable to resort to email communication and resort to telephone contact only in case of extreme (genuine) emergency

Sir I have served 1 year as on audit assistant before the commencement of my article upto 27th June 2014 .

And My article commence (Affidavit) date 28th June 2014 and ended 28 June 2017 . and I completed 3 years article in same principle only , in this 3 year i have taken leave for 6 month for coaching purpose . and 2 months for exam purpose.

Help me out ,
can I have leave earning opposition for I serve 1 year before commencement of my article in same principle

Sir, I was registered for CPT June 2017 attempt on 18 june 2017 and I forgot my user id and password of CPT. So I am unable to fill up the CPT form. Please sir , help me to tell my user I’d and password
Ragistration no. CRO0604540.

Sir, I was registered for CPT June 2017 attempt on 18 june 2017 and I forgot my user id and password of CPT. So I am unable to fill up the CPT form. Please sir , help me to tell my user I’d and password
Ragistration no. CRO0604540.

sir, I attended ipcc exam in nov 2016. In the exam application i gave an address where i stayed before. But at present i shifted to the other city. So now what i have to do to get my marks sheet to the present address?

I am a BCom graduate, I had failed in economics as given in the year 2013, which I had cleared in the year 2015. Whether I am liable to give IPCE OR PCE exam? I will be thankful if you could resolve my this query. Thanks.

Dear Sir/Mam,
I registered for CPT in 2014 but i didnt continue my studies…after that i was registered for IPCC direct entry scheme in 2016 without conversion from cpt. so now i have 2 SRO numbers……after that i applied for conversion…..bt if i enter my old SRO number in icai login portal for registering as a student….it ll shown as that the number was registered in ipcc direct entry scheme…..what i ll do?

Sir
i am ca final student and i have my reg. on 22/04/2011 which has been completed 5 yrs on 22/04/2017, now i am going to filing my ca final examination form shoul i go registered for renew my ca final restration no first..?

Respected sir, i had registered for ipcc both groups in feb 2010 after passing cpt , i given five attempts of ipcc 1group but not cleared now i want to reregistration for ca , can i do this if yes please tell me its process…thank you

Respected sir/madam,
There is a problem in logging in my account I’m trying to register my account as student but there is SME prblm I’m trying to contact u but in vain I want to register for ITT nd orientation so plz hlp me sir

Dear sir
I was registered 2014 under direct entery scheme . I did 8 month 26days articleship training , after that some heath issue purpose I m not able to continue .. Articleship training and I took transfer / termination from that firm …. Can I eligible for examination without joining articleship training (because still I m not able to do articleship training ) ?? Please help me sir .. I want to attain may 2016 exam

Respected/madam
I forgot to attest the ITT and orientation certificate to my articleship registration form to chennai office, but it is not yet registered for this reason and asking to send these certificate to chennai ICAI, so is there any procedure for sending these certificate like any affidavit or shall i send normally . please let me know …

Dear sir ,
I registered in ipcc group 1 in January 2011 and give exam in November 2011 and my result is not show on net due to withheld. Now plz tell me that what is the procedure of renewell registration. My reg no is NRO 0268847

I have registered under direct entry & compleated articleship of 11months in respected chartered accounted firm and also took the exam in last may 2014 than i took a transfer on june 2014, then until i am not joinig articleship, now I will to take nov 2014 exam, my question is can I take the nov 2014 exam without joining the artileship? please ans me as quick as possible

Respected sir/madam
I had registered for ipcc in july2009 and cleared my gr-1in nov2011 but due to some problem at home i wouldnt able to start my articleship and had not cleared gr-2 .Now i want to give gr-2 exams in may2015. please tell me what i have to do for that .please also tell me about re-registration .

sir
i am a registerd PE2 student.I converted PE2 into IPCC 2 years back.
now i want to give May 2014 exam as a ipcc student. But new rule says we have to directly opt for articleship under direct entry scheme.but my b.com percent is just 54%, i am elgible to give ipcc exam for may 2014 or should i register for CPT again …please help me and reply @ the earlist.
thank u

Hai sir/mam,
I gave my 1st time nov 13 attempt but i failed and now giving for may 14. In this regard, whether i should read nov 13 exams edition or should read new edition which is printed for may 14.
Particularly tax subject because of amendments.
Please give reply

Respected sir/madam,
during my it and sm examz nov.2013 my room invigilator/ teacher paste it bar code in sm sheet and it bar code slip paste in sm sheet.. i told him about that he said that it is not wrong isse koi fark nhi pdta.. i want to know from you that it doesnt matter??? it doesnt effect on my sheet??? please reply me sir/madam

RESPECTED SIR/MADAM,
I WAS REGISTED IN NOV 2009, IN DEC 2010 I CLEARED CPT EXAMINATION BUT I DID NOT RECEVIED MY MARKS SHEET YET.
WHAT IS PROCEDURE TO APPLY FOR DUPLICATE MARKS SHEET?
PLEASE HELP ME.
THANK YOU

I had cleared ipce both groups in november2012 attemp from kolkata. But couldn’t start my articleship because my college is a day college. So ,I would request you to suggest me some solution so that I can start my articleship and appear for the final exams on my due date.Hope for your reply as soon as possible.
Thank you.

I was registered for CPT June 2013 attempt on 1st April 2013. My registration no. is CPT/NRO0369853. But I am facing a big problem. Due to unlikely circumstances I was not able to submit the CPT exam application form at the right time and I missed the last date. Now I don’t know what to do. Please tell me if there is any chance that I can still appear for the exam on 16th June 2013. I don’t want to waste this precious opportunity and neither do I want to waste my year. so, please,please,please help.

I WAS REGISTERED IN 2003, UNDER DIRECT ADMISSION SCHEME(B.COM 50%) AND ALSO COMPLETED THREE YEARS ARTICLESHIP FROM A REPUTED CHARTERED FIRM IN KOLKATA.THEREAFTER I JOINED A LIMITED CO AS JUNIOR ACCOUNTANT AND HAVE BEEN SERVICING SINCE THEN.NOW I WANT TO COMPLETE CA COURSE.CAN I APPEAR IN PCE AND IPCE WITHUT GO THROUGH THE CPT EXAM.

Dear sir,
I did 2 months articleship from Nagpur. I took transfer from their. Now I would like to do articleship from the beginning from big four firm. Because If I join big four firm & do my entire articleship from their it will help me to gain good professional knowledge and to achieve my goal as well. So I want to know that can i start my fresh articleship from the beginning and do full articleship of 3 years from big four instead of 2 years 8 months? This is because big four firm has policy not to take transfered articles. So can I restart my training from the beginning? I am very much interested to do articleship from big four. please help me.
Thank you.