operation

Solid-state array features, pricing, scale and density are improving at a rapid pace, while agility and disaggregation benefits are providing long-term value. Gartner has analyzed 19 SSA products across five high-impact use cases to quantify what's important to infrastructure and operations leaders.

Sherwood International, a specialist in providing customised in-bound supply chain solutions into Africa, has implemented the Sage Business Cloud Enterprise Management solution business management solution to boost efficiencies in its operations and gain better visibility into its business. It has also been able to streamline finances and improve operational controls.

It’s time to find a new communications solution for your company.
Before you start your search, consider this: No two company’s operations are quite the same and
different organizations benefit from different types of phone systems. Understanding the factors that are
driving many businesses to move their communications to the cloud will help you determine if a cloud
communications solution is right for you.
Here are seven operational trends propelling today’s move to Unified Communications as a Service
(UCaaS).
Check off each statement that rings true for your company. The more checks, the more your company
will excel in the cloud.

With breaches today often going undetected for months or years, many organizations must now accept the very real possibility that intruders have already compromised their systems, regardless of the organization’s security posture. Today, compromises are measured in minutes and the speed of response is measured in days. Enterprises the world over are realizing that to close the gap, they need to evolve their security operations from being a largely reactive unit (waiting for alerts that indicate a threat) to being proactively on the hunt for new attacks that have evaded detection.
When an incident does occur, the speed of your response will dictate the extent to which you can minimize the impact. In the case of a malicious attack, it takes on average over 7 months to identify a breach, and nearly two and a half additional months to contain the incident. Every second counts, and while the clock is ticking, the cost of the breach is rapidly increasing as well.
Breaches that take over 3

Build.com is a well-established online retailer of home improvement products.
Their sales team was stretched thin, and they needed a way to ensure accurate
records in Salesforce in a way that didn’t hurt overall sales and customer
outreach. While they were initially drawn to Groove for the Salesforce Email Sync,
they soon discovered more ways to turbocharge their sales effort with
personalizable drip campaigns through Flow.

HotSchedules is a technology company that streamlines several aspects of running a business in the service industry. The sales team at HotSchedules had been using Salesforce for several years, but they were spending a lot of time on data entry and other manual tasks. They needed a way to simplify recordkeeping so they could spend more time talking to prospects. The HotSchedules sales team is taking advantage of the full suite of features in Groove to enhance their sales operations at every turn — from Salesforce integration to multi-step campaigns to analytics. Let’s take a look.

The enterprise landscape has changed dramatically with the influx of millennials — and their preferred devices — into the workforce. As a result, Macs that were once limited to mostly niche usage are now rapidly expanding their enterprise footprint. These devices require the same level of security and oversight that organizations apply to all of their other devices. Otherwise, the risk of leaving Macs either unmanaged or secured by point products creates security gaps that can leave the enterprise open to cyberattacks and compliance violations.
The good news is, MobileIron makes it easy to secure Macs the same way all other devices in the enterprise are managed. No integrations, additional training, or learning curves are involved. The time has come for a modern approach to Mac management that is seamless for end users, improves operational efficiency, and simplifies IT operations across the entire device lifecycle. MobileIron makes it all possible.

On the 13th February 2017, the Privacy Amendment (Notifiable Data Breaches) Act was passed in the Australian
Parliament, introducing a mandatory notification regime. This bill commences on the 23rd February 2018 and will
require organisations to notify data subjects and regulators in the event of an “eligible” data breach.
An “eligible data breach” will occur where:
? There is unauthorised access to, or unauthorised disclosure of, the information; and
? A reasonable person would conclude that the access or disclosure would be likely to result in serious harm to
any of the individuals to whom the information relates
The amended legislation provides greater clarity to Australian citizens about the privacy of their personal information
and will affect Australian companies as well as international organisations with Australian operations.
It also means that businesses must carefully think about the practical issues related to data breach responses
and the disruptive consequences of any un

What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organizations are taking advantage of the benefits of cloud for contact centers.
This eBook, focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months!
Download this eBook and learn:
• How to calculate ROI and time-to-value in different types of small contact center profiles
• What factors to consider when selecting a cloud vendor
• Three common myths about the cloud

"What’s In The Report?
The Forrester Graph Database Vendor Landscape discusses the expanding graph uses cases, new and emerging graph solutions, the two approaches to graph, how graph databases are able to provide penetrating insights using deep data relationships, and the top 10 graph vendors in the market today
Download The Report If You:
-Want to know how graph databases work to provide quick, deep, actionable insights that help with everything from fraud to personalization to go-to-market acceleration, without having to write code or spend operating budget on data scientists.
-Learn the new graph uses cases, including 360-degree views, fraud detection, recommendation engines, and social networking.
-Learn about the top 10 graph databases and why DSE Graph continues to gain momentum with customers who like its ability to scale out in multi-data-center, multi-cloud, and hybrid environments, as well as visual operations, search, and advanced security."

The data management practices of old will no longer work. If you’re still trying to use a centralized approach, you are probably finding it difficult to keep up with the real-time demands of the Right-Now Economy. This special Gartner report describes the main drivers for modernizing data management — operational efficiency and analytics — and explains why balancing connecting data with collecting data will be a fundamental requirement for modern data management moving forward.

In this on-demand webinar from the Institute of Management Accountants (IMA), Sherri Liao of The Hackett Group and Jim Collins of IBM discuss the steps your organization can take to link financial planning to operational decision making more effectively. You’ll hear about:
Simplifying and amplifying reporting
Optimizing decision-making: Predictive vs. historical analytics
Aligning finance and operations
Reporting beyond finance to include cross-functional measures of performance
The path to building a World-Class finance organization

IBM Planning Analytics is the fast, flexible, planning solution that helps you align financial plans with corporate objectives linked to operational tactics and market events. In this quick, 10- minute guided demo, you’ll get hands-on experience with IBM Planning Analytics by building a book for revenue planning.
You’ll play the role of a financial planner and learn how to:
• Create a book for revenue planning in Planning Analytics Workspace
• Adjust the plan by increasing sales through an online channel by 20%
• Review the impact of your changes on net profit

Experience IBM Watson Order Optimizer
How can retailers efficiently leverage inventory from one channel to serve another without breaking the bank?
See how IBM Watson Order Optimizer helps Fulfillment, Operations, and Inventory:
Gain a holistic view of omni-channel operations across different functional areas
Optimize in real-time against multiple, competing business objectives
Utilize inventory at its most profitable price point
Make better fulfillment decisions with cognitive insights

Customer service organizations are struggling to react to the pace of innovation and the explosion of channels and devices. To get ahead of these challenges, AD&D pros must deeply invest in automation — automated answers, automated conversations, automated agent guidance, and automated end-to-end processes. They must also invest in intelligence to ensure automated technologies evolve and learn from prior interactions over time.
Automation and intelligence quell the headcount increases. They will free agents from working on low-value or repetitive tasks, as they will only have to address highly complex customer scenarios or exceptions to standard operations. This also enables them to focus on building connections with customers to garner their satisfaction and loyalty.

Organizations across industries look to technology, not only as a way to run their operations more smoothly, but as a way to gain competitive advantage. Artificial Intelligence (AI) and machine learning have transformed the businesses that are aggressively adopting these technologies, allowing them to systematically solve business problems faster and more effectively.

Running a successful firearms and shooting sports retail business offers unique challenges. To achieve growth, you need a software solution that streamlines nearly every aspect of your firearms business—letting you focus on running a more compliant, efficient, and profitable operation.
Created in collaboration with Orchid Advisors, Epicor FFL Compliance Manager is a robust, cloud-based system for firearms retailers that seamlessly manages ATF compliance for higher profits and faster growth. This fast, easy-to-use bound book solution can:
• Quickly package compliance reports on demand and review bound book activity with dashboards to support ATF inspections
• Save time by scanning serial numbers instead of entering them manually
• Relieve audit stress thanks to easy access to bound book data and on-demand, ATF-friendly reporting
Read on to hear from businesses currently powered by Epicor FFL Compliance solutions.

Digital transformation has changed the face of business across the globe. New digital technologies—
specifically, mobile devices—are opening new avenues for companies to engage their prospects and
manage their operations with greater effectiveness and efficiency.
However, in the healthcare space, the response to these technological innovations has been reserved.
While it’s undeniable that digital transformation could bring great change to the healthcare space just as
it has in other industries, obstacles like regulatory compliance and rigid systems of record discourage the
adoption of new tools and technology.
This has led to frustration from all sides of the healthcare ecosystem. Many people are accustomed to
using intuitive digital applications in their everyday lives, so when healthcare applications deliver archaic
user experiences, everyone is left wanting more. Patients and members want applications that enable
them to manage their health more easily. Providers want to provide new

LogMeIn offers consistently reliable service to its Bold360 customers and is vigilant in efforts to provide services that are not only robust and scalable, but also secure.
This document describes how we achieve reliable scalability and the measures taken by LogMeIn to protect Bold360 customer data.

For both finance and HR, this separation is often driven by organizational obstacles, disparate systems and data sources, regulatory uncertainty, and a lack of complete visibility into the business. As Joseph Fanutti, CFO of Bill Gosling Outsourcing, says of his own organization’s challenges, “Finance operated its own silo, HR its own, operations its own. There was a lack of consistency in terms of how we viewed the business.” He recalls, “Numbers were always challenged, no one could agree on metrics, and people couldn’t agree on what actions to take going forward.”
If this situation sounds familiar, that’s because it’s commonplace across organizations the world over. Strategic uncertainty and incomplete data are symptoms of a larger problem: a lack of unification among finance, HR, and operations teams. Managers need to make financial and people decisions in tandem, yet traditional systems store this information independently. This separation creates multiple versions of the same u

Challenge
Organizations undergoing digital transformations are dealing with amplified concerns around risk and security, which isn’t surprising. Digital transformation initiatives inevitably result in more points of access to enterprise infrastructure that are outside of existing controls, accessible by a greater number and more diverse set of identities, and proliferated across a distributed and dynamic infrastructure.
Opportunity
Knowing your privileged users is knowing your risk. Privileged access management tools themselves must be able to support automation in the authorization process and enable scalability through support for both dynamic operations and ephemeral infrastructure.
Benefits
Better pinpointing attacks exploiting credential theft isn’t simply a question of accumulating more data but involves incorporating better data about privileged user behaviour, which can identify significant changes that represent real risk.

Multinational companies (MNCs) are facing a unique combination of escalating customer, competitive and operational pressures which are forcing them to fundamentally change the way they do business and manage their IT infrastructures supporting network, security and mobility needs.
Lack of IT resources, limited capex and more complex global implementations are driving an increasing proportion of MNCs to offload, or 'out-task', various aspects of their day-to-day management responsibilities to skilled third-parties that can help perform these functions well.