Thanks, OpenBSD…

October 12: Seeing a notice on their front page that the latest release is shipping, I place an order for OpenBSD 3.6. The order page says the ship date is November 1, but the front page says it’s shipping now. Hrm.

November 2: My credit card is billed for the order.

November 8: Not having seen the charge on the card yet, I send mail asking if there’s been a problem.

November 16: I see the charge on my credit card, and ask for confirmation that my order has shipped.

November 18: I receive my order, postmarked November 15.

November 19: OpenBSD’s shipping department sends me the tracking number for my order, the first communication from them I’ve seen since my original order confirmation on October 12.

I like OpenBSD the operating system, but I need to stop thinking of it as a company that sells a product. That’s not their strength.