General information

Imprinting:Unless specified otherwise, prices include your custom imprint in one color. Multi-color imprints are available on most items at an additional cost. Please call for details.

Artwork/Proofs:We provide free art prep, typesetting and design assistance. You will be provided a proof for your approval prior to printing your order. Proofs are normally sent within 24 hours of order receipt.

Production Time:Normal production time is 5-10 working days depending on the item ordered.

Rush Orders:Many items can be printed in as little as 3 days. Please contact us with your need date and the specific item requested, we will gladly confirm the availability for you.

Shipping Charges:Prices do not include shipping costs. All items are shipped FOB factory. Unless specified otherwise, we will ship via the most economical method. Shipping charges are prepaid and added to your invoice. We will gladly provide freight estimates upon request.

Overruns & Underruns:While we try to ship exact quantitiesordered, we reserve the right to ship and bill 10% over or under the quantity ordered.

Setup Charges:These are for the custom printing screens or dies and are kept on file for at least one year. If re-ordering within one year there will be no setup charge. If it has been over one year, please check to see if we still have the screen or die on file. Otherwise, a new setup charge may apply.

Terms:Credit can be extended to well rated firms and previous customers. We do accept all major credit cards.

Return Policy:Since our products are custom printed with your logo, we do not accept returns. We do guarantee the quality of our products and that they will be free from any manufacturing defects and that your order will be printed exactly as we have provided on your design proof.