I'm on the phone with VerizaRape customer shitvice every other day because the DSL stops working randomly. When I call, I get transferred about 3-8 times and when I do get to speak to someone put me on hold 3 or 4 times. "I will run a 24 hour test" or "reset the modem to factory default settings" after I have done this 4 times before and it still doesn't make their DSL service work for more than 12 hours. It is annoying! I've already called another provider and as soon as they come hook up, I will make my last call to VerizaRape and tell them where they can stick their crap service.

As a former technician with Verizon I can tell you this.....Unless you are close to the central office their DSL ***SUCKS*** period. And no, I didn't get fired I deceided to leave on my own because the managers chase you around and want to know why it took you so long to complete your job. But the worse thing is, most of the managers have never been technicians and haven't a clue how to do the job themselves.

Former Vz tech - Verizon H8er ID: 410A28

04/17/10 | 18:43PM

I walked into a Charter communication office in my town yesterday at 10:45 and had Charter high speed internet 8 kbs at 12:00 for $25 less than I was paying Verizon for 7.1 kbs. I called Verizon and canceled my dsl at 1:oo and life is good.
Charter has a deal right now $29.95 per mo. for 8kbs for 2 years with a two year agreement.