What is WEM?

WEM stands for Wireless Expense Management, which you may have also heard referred to as mobile expense management or mobility expense management. Each of these terms mean the same thing.

Implementing wireless expense management in your organization allows you to keep track of everything that has to do with mobile devices, corporate plans and contracts, usage, all associated expenses in order to keep an accurate inventory.

WEM as a solution helps companies avoid the hassle that comes with enterprise mobility, and focus on more important components of running a business.

WEM Complementing TEM

WEM programs are a special category of Telecom Expense Management (TEM). Their goals are similar as they both aim to reduce costs, establish new operational efficiencies, increase visibility, and provide better control for mobile voice and data services. WEM however, because of the nature of the mobile device, is often associated to a person, it offers increase cost awareness and gives users visibility on their spend, in addition to giving them the opportunity to manage those spends; and even benchmark their usage and spend with others.

How Automation can Help you With WEM

Wireless expense management go hand-in-hand. With almost everyone today owning smartphones, companies are now having to manage endless bills, contracts and offers, it’s reflected in the workplace. Automation is a key step on the way to a good wireless expense management solution. It is a life-saver for IT managers and employees drowning in paperwork, struggling to manage mobility assets.

So how does automation work? When you automate your wireless management processes it is much simpler to manage large volumes of orders for phones. You can also get instant visibility on usage and costs outliers by producing reports that list who are the top users or when costs are out of line. Wireless expenses are can be quite unpredictable, because of user behaviours but with the automation of workflows, WEM makes it practically impossible to lose track of wireless expenses and assets.

In other words, automating mobility is about saving time and money as well as keeping an accurate inventory.

WEM – The Heart of your Digital Transformation

WEM is the ideal solution if you are facing certain challenges such as business mobility, which is necessary for your company.

Some challenges that companies face with business mobility are:

Usage Data: First, you need to be able to collect all the data for every mobile device, no matter its nature. The more devices there are, the more complicated it is to track all the data produced by them. Unfortunately, this leads more often than not to increased expenses, something no company wants.

Contracts Reference: Second, we often notice that wireless phone contracts are not adapted to the needs and the usage that the company requires. You could face surcharges yet again.

Compliance Policy: Also, if your company provides mobile devices for your employees, you have to be sure to stay usage-compliant with the established norms and policies between the company and its employees.

WEM is an integral part of technology expense management, and and it grows more and more with companies experiencing a complete digital transformation.

See how this manufacturer reaped 175% in ROI savings with Wireless Expense Management. Their Site Manager had been tasked with taking over the wireless management for North America and needed to gain control of the expenses. The day-to-day activities of managing the wireless fleet was becoming a full-time endeavor. Continue the story here>>

Fixing your Wireless Expense Management

Getting a hold of your wireless inventory can seem like a daunting task. To make thing easier, here are 3 easy steps you can take to fix your wireless inventory management problems:

Accurate telecom inventory management

Efficient reporting tool

Automation of chargeback files

Having all data centralized also facilitates the management of the entire wireless inventory. As well with a summary of each month’s invoices available to employees that let them know when their invoices are available for review. This feature also allows managers to track actions, verify the accuracy of statements, communicate directly with vendors for reconciliation, and monitor costs. Following the same line of thought, we automate the creation of chargeback files to offer a better perspective to IT managers about the costs and fees of each department’s mobile device usage. The automation of this process makes this task less time consuming and the results are more reliable than manual processing.