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I am having this Google search redirect problem and I am helpless about. I am a technician in my profession but I cannot remove this malware of my own home computer. I have tried all kind of antivirus/antimalware programs but they are not helping. And I found this site which is my last hope of getting a fix.

I am running Win2003 Server in my home PC and I realise Combofix and DDS do not work under Win2003. However GMER does work and the log from GMER is as attached below.

My secret agent name on the forums is SweetTech(you can call me ST for short), it's a pleasure to meet you.

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.

Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.

If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!

In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!

If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.

Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!

Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.

I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
Because of this, you must reply within three days failure to reply will result in the topic being closed!

Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)Please download Rootkit Unhooker from one of the following links and save it to your desktop.Link 1 (.exe file)Link 2 (zipped file)Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

Double-click on RKUnhookerLE.exe to start the program.Vista/Windows 7 users right-click and selectRun As Administrator.

Click the Report tab, then click Scan.

Check Drivers, Stealth Code, and uncheck the rest.

Click OK.

Wait until it's finished and then go to File > Save Report.

Save the report to your Desktop.

Copy and paste the contents of the report into your next reply.

-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.

NEXT:

Malwarebytes' Anti-Malware

I see that you have Malwarebytes' Anti-Malware installed on your computer could you please do a scan using these settings:

Open Malwarebytes' Anti-Malware

Select the Update tab

Click Check for Updates

After the update have been completed, Select the Scanner tab.

Select Perform quick scan, then click on Scan

Leave the default options as it is and click on Start Scan

When done, you will be prompted. Click OK, then click on Show Results

Checked (ticked) all items and click on Remove Selected

After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

NEXT:

What issues are you currently experiencing with your computer?

Have I helped you? If you'd like to assist in the fight against malware, click here

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

Files\Folders moved on Reboot...C:\Documents and Settings\Administrator\Application Data\Uxboz folder moved successfully.C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\3YF99KM9\ac3[2].htm moved successfully.C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\3YF99KM9\topic400421[1].htm moved successfully.C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat moved successfully.

Registry entries deleted on Reboot...

----------------

I also performed a MBAM scan after an update. No infection detected and here is the log:-

After the required steps are carried out, I tried out Google Search and unfortunately the problem is still there. When I search using Google Search, there is a returned result list of URLs. When I click on the URL, I was redirected to another 'random' website eg http://www.266.mobi instead of the actual website with the URL address.

Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.

If an infected file is detected, the default action will be Cure, click on Continue.

If a suspicious file is detected, the default action will be Skip, click on Continue.

It may ask you to reboot the computer to complete the process. Click on Reboot Now.

If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.

If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Have I helped you? If you'd like to assist in the fight against malware, click here

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

I downloaded TDSSKiller.zip, extracted the exe and double-clicked it. Nothing happened. I tried to launch it again. Nothing happened. The TDSSKiller window does not appear. I am not able to proceed with the rest of the required steps.

Running ComboFixDownload ComboFix from one of the following locations:Link 1Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT - Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

Note: If AVG or CA Internet Security Suite is installed, you must remove these programs before using Combofix. If for some reason these applications will not uninstall, try uninstalling with AppRemover by Opswat.

Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.Notes:1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Please make sure you include the ComboFix log in your next reply as well as describe how your computer is running now

Have I helped you? If you'd like to assist in the fight against malware, click here

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

On completion of the scan click save log, save it to your desktop and post in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

Have I helped you? If you'd like to assist in the fight against malware, click here

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

I believe you are refering to the tool aswMBR.exe. When I ran the scan on aswMBR.exe, I did not see a 'options' page and I was not prompted with 'options'. But I noticed there is a checkbox 'Trace disk to calls' and it is ticked.

I was in fact referring to aswMBR.exe and was wondering whether FixMBR or Fix were available when you ran the tool?

Have I helped you? If you'd like to assist in the fight against malware, click here

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.