Please be aware of phone and text scams that attempt to obtain your financial information, such as debit card and credit card numbers, personal identification numbers, any passwords or user names used with online banking and mobile banking. Carter Federal will not contact you asking for this personal information.

If there is ever an attempt of fraud on your debit or credit card you may receive an automated call from our fraud services department. They will verify (1) that they are speaking to the cardholder (2) they will verify transactions on your account. They WILL NOT ask for pin numbers/account numbers or any personal information. If you have any questions or concerns please contact Carter Federal Credit Union at (800) 367-5026.