Error: RE7 has stopped working - when adding tributes gifts for a non-honor/memorial constituent

Users may notice that Raiser's Edge has stopped working when linking a Tribute Gift to a Constituent who is not marked as an Honor/Memorial. This can occur when adding Gifts in Records or in a Gift Batch.

Article
Number:107232

Products:

Raiser_s_Edge_RE

We are currently evaluating this issue and will update this article when we have more information. In the meantime, follow these steps:

Create a new Gift Batch

On the data entry screen, add a new Gift for a Constituent

Select Gift > Tribute

Select New Tribute

In the Honor/memorial field, click the binoculars

Unmark the box that states "Constituent is an Honor/Memorial"

Type in the first and last name of an existing Constituent who is not marked as a Hon/Mem

Select the Constituent Name

When prompted to mark the Constituent as an Honor/Memorial, select Yes

Enter the Tribute information

Save and Close the Tribute information

Steps to Duplicate

Create a new Gift Batch

On the data entry screen, add a new Gift for a Constituent

Select Gift > Tribute

Select New Tribute

In the Honor/memorial field, click the binoculars

Select Add New > Individual

Type in the first and last name of an existing Constituent who is not marked as a Honor/Memorial

Select the Honor/Memorial tab

Select New Tribute

On the prompt to save the new Constituent select Yes

When the duplicate Constituent appears, select use selected record

Enter the Tribute information

Save and Close the Tribute information

Receive error

Environment

Affected ProductRaiser's Edge

Affected Version7.96

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