Ticket office

Station details

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A canopy is being built at the front of the station which will provide a covered walkway to the front of the station, taxi rank and new car park on West Street. Works to the canopy will finish in May 2019.

During this time, parking spaces will be available in the West Street car park. The front of the station will be for drop-off and pick-up only until July 2019. After this time, Doncaster Council will be pedestrianising the forecourt. This work will be complete in Summer 2020.

General information

Station Operator: GR

Station Code: DON

Staffing Level: Full Time

CCTV: Yes

Ticket buying & collection

False

Oyster Pre Pay

False

Oyster Validator

False

Smartcard Issued

False

Smartcard Validator

False

Oyster Topup

True

Prepurchase Collection

False

Smartcard Topup

True

Ticket Machine

Ticket Office Note:
Two machines on concourse and three machines inside travel centre.

All First Class tickets valid only on other train operators, including Caledonian Sleepers

Facilities

Toilets, Newspapers.

Refreshments

Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits

Wi-Fi

Available

Showers

Not available

True

Shops

False

Showers

True

Station Buffet

True

Telephones
(Cards & Coins)

True

Toilets

Toilets Note:
The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8.

Cycling

True

Cycle Storage Availability

Sheltered: Yes Spaces: 62Type: StandsLocation:

Within car park

True

Cycle Storage CCTV

Other transport

True

Taxi Rank

Taxi Rank Note:

Doncaster is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is Doncaster Station Taxis 01302 368 636

Information to plan your onward journey is available in a printable format here

Accessibility

True

Accessible Booking Office Counter

False

Accessible Public Telephones

Accessible Public Telephones Note:

Phones are low level but not text

True

National Key Toilets

National Key Toilets Note:
The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8.

True

Induction Loop

True

Wheelchairs Available

True

Ramp For Train Access

True

Step Free Access

Step Free Access Note:

Doncaster has a RNIB Map for All located outside the main entrance adjacent to the taxi rank

Southeastern is the trading name of London & South Eastern Railway Limited. Registered in England under number 04860660. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle-upon-Tyne NE1 6EE. London & South Eastern Railway Limited is a wholly owned subsidiary of Govia Ltd.