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Night Operator (Flexcube experience required)

The successful candidate will be responsible for night time monitoring and escalation of the companies’ Oracle Flexcube implementation. He/she will monitor and attempt to resolve any technical issues experienced during after hour processing and systems operations. This includes being a point of escalation within the Information Systems department and working with various technologies. This is a critical role and therefore it requires strong inter-personal as well as strong technical skills.

Duties

On-site after hours monitoring of all processes and active systems

Running of basic recons to verify data integrity

Resolution of basic problems

Appropriate and timeous escalation of all issues

Taking ownership of problems until resolution

Documentation and reporting of all issues experienced

Communication with 3rd parties, internal IS and IT as well as other stakeholders regarding issues experienced

Creation of processing status reports and dashboards as and when required

Skills and Experience

Requirements

1 + years’ experience in Oracle Flexcube operational environment

2+ years’ experience with relational databases (Oracle and MSSQL)

1+ years’ experience as a night operator

At least 1+ years of development experience in Investor Servicing / Transfer Agency projects