Charlotte Street Computers is changing its business model effective 3-19-2020. We sold so much of our inventory thanks to all the wonderful support of the community, and I’m going to concentrate solely on service for the next little bit. If you have a computer in the shop you’ll be contacted about pickup times.

May 1, 2020 UPDATE: You can now book your own repair drop off HERE and not have to wait for us to respond to a voicemail. The volume of these calls is often beyond our ability to deal with on the same day. Of course, if prefer to talk to a person, we are still committed to getting back you by the end of the next business day. Sales calls should go to Tom. See below.

April 13, 2020 UPDATE: Tom has been facilitating sales and it seems to be going smoothly. We aren’t stocking any computers (to keep overhead low), but we are taking orders. Details HERE.

I wanted to take an opportunity to outline the new services and how they’re being offered. For all of the customers that are used to booking one on ones with Tom, or onsites with Keith, we’re still available to book remotes from 10:00am to 5:00pm, Monday through Friday. This remote service will enable us to do everything except hardware repair, for example:

* Remove viruses* Set passwords* Figure out why your computer is doing the thing that is making you angry* Help you download and operate the software that your friends and loved ones are telling you that they want you to use to communicate with them (and teach you how to use it)

We’re going to be offering other classes, so please look at our website periodically because I’m going to try not to overpopulate anyone’s inbox with unnecessary updates. Or, if you’re interested in getting a special email regarding the new classes, click here to sign up for a more frequent newsletter and we’ll make sure that you’re informed. I’ve always wanted to have a class on how to talk to Siri, Google, and Alexa. The class would outline prompts that you could give your devices to make them do different things. But I want to hear your ideas on classes that we can offer and ways that our customers can stay connected with their friends and loved ones.