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Undeniably, the pristine picture and sound quality that high-definition (HD) TV offers is an out-of-this-world experience, turning regular TV and movie watching into a first class adventure. And watching a crisp picture with pitch-perfect sound has never been more convenient since the introduction of Rogers Auto HD, a free and automatic HD upgrade on many SD (standard definition) channels for Rogers digital customers*. Forget searching through the higher channels to find an HD channel; with Auto HD, many of Rogers’ popular SD channels are automatically enhanced to HD, making it way easier for you to enjoy shows in amazing widescreen high-definition.

With all the benefits of a crystal clear picture, there does arise one set back: PVR space. Because Auto HD programs are also recorded in HD by your PVR, the shows take up more PVR storage space than traditional SD programming. But it’s a small price to pay for the enjoyment of HD, and easily rendered.

How-To: Delete programs on your PVR

By following these simple steps, you can delete programs you’re done watching to make space for new content. To delete specific programs you’re finished with:

Press LIST to see your recordings

Press OK/SELECT to choose the recording you’d like to delete

Scroll down to ERASE and press OK/SELECT on the selected recordings

How-To: Set your PVR to delete older programs automatically

To automatically delete your older programs, you can quickly and easily do an auto delete. To do this, follow these steps**:

Press LIST to see your recordings

Press B to access your preferences

Highlight the programs you want to automatically delete and select TURN ON AUTO DELETE

Be sure to exercise caution when deleting content. Once you delete a program, it’s permanent and cannot be reversed. Now, sit back and enjoy your palpable HD programming and extra space on your PVR.

*Rogers Auto HD is free for all Ontario residents with an existing set-top HD box.

** These instructions apply to customers with a SARA PVR, not a Nextbox RTN PVR. If your PVR has a Quick Start Menu, then these instructions apply to you.

How do you delete a saved program? We saved the winx club for my daughter and there is two shows a day, we had a 150 shows in the folder. She no longer watchs this program and I want to stop it recording everyday. HELP

I also found it very tedious going through my list and deleting shows one by one. Now I organize my shows by Title, which groups all of the episodes of the same name. Then I hit the button "B" for folder options and then choose delete folder. This makes deleting shows faster.

I am well familiar with how to manage recorded programs. Two comments/suggestions: (a) it will be very convenient if I can return to the last recorded program viewed; currently this does not seem to be an option – and I need to scroll through the recorded programs to reach the one I watched last and simply wanted to continue watching; (b) moving the cursor through either TV channels or recorded programs is very slow – and is often annoying; anything that can speed it up will be progress.

Hi Virginia,
Could you please contact customer care via Twitter @RogersHelps or on Facebook (http://www.facebook.com/rogers). A customer care rep can take a look at your account and discuss your options with you. Thanks.

Hi Sheilagh,
Thank you for your inquiry. As noted in our Comment Policy, this site is not intended to replace Rogers’ Customer Service channels. We’d be happy to help and you have a number of available options to reach us at http://www.rogers.com/contactus or Twitter @RogersHelps and Facebook at http://www.Facebook.com/Rogers

Well, if you guys would allow us to off-load programs we would like to keep onto a DVD, it would solve a lot of problems. If the Americans can do it, why can’t we?? I have been asking about this for years, but never really got an answer.

It’s so good to hear that other folks are having trouble with the whole home PVR. I have had technicians out maybe 3 or 4 times. The last one told me that it was my TV. Nobody seems to be able to solve the problems. Time to pull up your socks Rogers or we’ll all be switching back to Bell.

I have no problems with my ( your equipment),
after I watch a show I just delete it.I find some
old,stored recordings will never get played
again.I am absolutely delighted with the
quality and clarity of my TV picture.
Thank you for your outstanding service,if need be
there is allways a friently person to talk to.

What a dumb article! I thought finally a way to record more shows on my PVR, but NO, you just delete shows to make more room!! Duh! OBVIOUS!! That’s what I end up doing, deciding which show I prefer to keep and which show will maybe come on TV again or be on demand and so is deleted. Right now I have 22 recordings, taking up 69% of recording space! Sounds like a lot of recordings, but a movie takes up some space and I don’t get around to watch my PVR recordings daily, so they pile up!! Wonder how a TV reviewer is able to tape a lot of shows, because I sure can’t!

In addition to deleting old and already-viewed programs from the PVR, it would be very good to allow the viewer to set the resolution to standard definition rather than having it automatically default to HD. I find that even with SD, the picture quality is quite good.

Why do you insist on claiming that your PVR programm is perfect, when it is not. You have had recurring problems since the start-up, things like pixalating, pictures freezing, PVR’s re-booting at odd times and the most annoying is the 2 times a week that the PVR’s stop working just after 2:00am. Whatever channel you are on, you are stuck there. You cannot chancge channels, fast forward or pause. If you are recording something, it continues to record well past the hour you set it to stop. It also does not record the show you have set to begin on the next hour. You must unplug the machine to get it to re-boot, which can take up to 45 minutes and manually record the show that you already had preset to record. No-one can seem to explain why this happens or shows any concern about stopping it. Delivering "awesome picture and sound" seems a little empty when your machine can’t record the shows you have scheduled!

we are really getting tired of the interruption of the rebooting of our PVR while recording as it stops recording and we lose the rest of the recorded program as it does not reset to continue programming. The PVR menus are not consistent in displaying what your have scheduled by date, name, series etc. so it’s hard to track what you have scheduled when the tv guide changes the viewing times….ugh!