Went to it today.. I booked a slot for 3:15pm and it cost 40 for myself ,my partner and our daughter. We received an email explaining that we will be mesmerized by the experience, well we most certainly weren't.We were asked to arrive 15 minutes before hand and that was pointless because we were in the que for an hour and 15 minutes. They were only letting one child go at a time and there are 4 parts to it. There was absolutely no magical feeling or anything mesmerizing about the experience . For the fact the parents had to pay to just be there was ridiculous. We were more time standing in the que then the actual 'experience' . When we finally met santa the room was bright white and not had no Christmassy feel at all and her present was a deck of cards? I had a better time last year at the standard santa visit in Jervis in town. Dissapointment is not even the word , I am infuriated and could have spent my 40 on a much better day out! 100% would NOT recommend.

They have apologised on there facebook page and have insured they have resolved all the issues. Allot of complaints coming in but they seem to be taking it seriously. The santa they had was shocking ( really never seem a santa that bad in my life) but again they have promised this issue has been resolved. I'm booked to go in a few weeks so hoping they are true to there word.