With nearly two decades of experience spanning the telecoms and IT sectors, Kassir Hussain, director of technology at British Gas and former telco innovation lead sat down to speak with Business Cloud News about a range of topics including how the cloud forms the foundation of the company’s new connected homes initiative, and his thoughts on how his former employers – the telcos – are faring in the increasingly competitive cloud arena.

Telcos are not the natural providers of enterprise cloud services because they do not come from the software industry, according to Kassir Hussain, director of technology for Centrica/British gas, and a former O2, Orange and 3UK network specialist.