Do you offer a cALL oUT repair service?

is the repair guaranteed?

Yes,all repairs are guaranteed for 100 days. As long as they have not been repaired elsewhere previously or been in contact with any liquid.

Lifetime Warranty Service. This new service is available in store only and only available on iPhone and iPad glass replacements. Please note that ,if repaired elsewhere previously or been in contact with any liquid, you will not be covered for any warrantee .

No Warranty. We do not cover accidental damage. So this means drops or any sign of impact damage. When the device has been opened or tampered with after our repair. Neither is there any cover if the device has been in contact with liquid or exposed to moisture in any way.

selling your device to us?

Yes,we do offer this service. In fact we have a whole page explaining what you’ll need.

POSTAL REPAIRS, SHALL I REMOVE MY SIM?

You can remove your SIM before sending it. We don’t need your SIM card for any of our phone repairs.

HOW DO I PACKAGE MY PHONE?

We recommend some bubblewrap, and then an A4 jiffy bag doubled over, or alternatively a box.

how long does it take?

We understand that your phone is important to you. So we aim to get walk-in repairs done in under 1 hour. Postal repairs are slightly different. If we receive your device before 1pm then you will receive it back within 48 hours. Devices that are received after 1pm can take up to 72.

What if you cannot repair my phone?

We are confident that if you have booked the correct repair for your phone we will be able to repair it. If we cannot we will refund your entire fee. In some cases, we will charge a minimum of £25 labour this can be to cover work carried out at your request.

If you book the wrong repair but we can still repair your phone we will let you know if there is any price difference and/or extra cost.

If you book a phone repair but the fault is something else which cannot be repaired we will refund all your money apart from £7 to cover the expense of returning your phone. ( £7 charge only applies with Postal Service )

If you book the wrong repair but the repair has already been carried out you will still be liable for this fee. However any subsequent charges for extra work on the phone will be refunded in full unless the phone is successfully repaired.

BROKEN DEVICE?

What we do

We provide a service like no-other in Bristol to engage and benefit our clients, whom become long-lasting friends.

At The Phone Shop aka TPS, we fix, buy, sell and exchange all top Smartphone and Tablet brands. Such as, Apple iPhone & iPad, Samsung, Sony Xperia, Nokia, One Plus, LG, Motorola and more. Thats not all. We also sell a huge range of accessories. Check out in store for a wider selection.

Thank you for visiting The Phone Shop' Bristol Website. Your local tech gurus.

TPS LIFETIME WARRANTY

Lifetime Warranty is available on selected iPhone and iPad repairs. We trust in our parts, so much so, that we offer a Lifetime Warranty. This covers you for any defects or touch issues if any ever occur. Our policy will insure you will have a replacement for as long as you own the device.

Only available in store for iPhone and iPad glass replacements. T&C Apply

Products

Cant find what your looking for?

If you cant find it on our website, maybe we hold the item you need in store. If not we have a huge channel of suppliers so we can always source must items within a few days. Just drop us a message.