Terms & Conditions

GIFT CERTIFICATES

Gift vouchers are required to be presented upon request of service. The gift voucher is in exchange for the services stated, is not transferable and is not redeemed for cash and cannot be sold, donated or gifted. All reservations are required to be made in advance and are subject to availability, block-out dates, minimum night stays and booking conditions may apply.

EVENT TICKETS

GENERAL

The event ticket is required to be presented upon request of service. The event ticket is in exchange for the services stated, is not transferable, is not redeemed for cash and is non-refundable.

ALCOHOL

Due to licensing restrictions, no alcohol may be brought to any events at Pier One Sydney Harbour. The hotel adheres to the laws regarding responsible service of alcohol. Alcoholic beverage service will be denied to any person deemed to be under age or intoxicated.

CHRISTMAS DAY PARKING

Valet car parking is available for guests staying in the hotel at $35.00 per vehicle, per day. For all other guests there is metered car parking along the surrounding streets of the hotel for $4.40 per hour. Alternatively there are public car parking stations within walking distance. InterPark is located next to the Sydney Theatre and Wilsons Parking is located at Towns Place.

NEW YEARS EVE PARKING

Sydney Council has declared Hickson Road as a clearway zone on the 31st December therefore parking is not available. The closet train station to the hotel is Circular Quay and is approximately a 10 – 15 minute walk.

NEW YEARS EVE TRAFFIC RESTRICTIONS

Certain traffic restrictions may apply to the city precinct on New Years Eve. Please check with the local Sydney Council and RTA for more details.

CHRISTMAS DAY SEATING

Seating allocations will not be confirmed until the day of the event and special requests are a request only and are not guaranteed.

NEW YEARS EVE SEATING

All function rooms accommodate a maximum of 10 guests per table. Individual ticket sales will be allocated onto shared tables of 10 guests. Seating allocations will not be confirmed until the day of the event and special requests are a request only and are not guaranteed.