Registration

Creating an entirely new domain, which didn't exist in the internet so far.

The registration can be made by using the web interface
(30 second demo, Flash Player required)
or by means of an e-mail template. Independently of the method the user will
receive a confirmation message with the result of the process. This allows
the user to automatically maintain his databases.

Cloning

Creation of a new domain based on an already registered domain.
The new domain name must be available for registration, of course.
All other data, like the contact data for example, can be inherited or modified.

This feature is especially useful if you want to register several variants
of domain names, e.g. with and without a hyphen.

Transferring

A domain that is presently being administered by a different registrar shall be
managed by Knipp. The other possibility is to transfer a domain from Knipp to
another registrar.

For .de domains, a transfer is called »Konnektivitäts-Koordination« (KK).
In an international context, this is known as »Changing the Sponsoring Registrar«
(CTSR).

Holder change

This process has to be classified as sensitive, since in case of an
erroneous modification the new holder might not be willing to
give the domain back. This may result in lengthy legal disputes.

That is why the DRS treats holder changes with caution. The permission of the
previous holder and of the administrative contact are being asked for via e-mail.
If none of them sends his acknowledgment within seven days, the holder change
will not be processed.

Alternatively to the e-mail process you can send a written confirmation
via fax. To simplify your work, use the prepared
form with
the most important data already filled in.

Important notice:
The contact data for the holder is stored in so-called contact handles.
If a holder change is necessary for a single domain,
create a new contact handle with the correct data first. Then use this handle
and assign it to the domain.
If the same contact handle is being used for multiple domains, then
every modification to the contents of that handle will result in modifying the
contact data of all domains that use this handle.
This can be reasonable, too, if for example the legal form of a company has to
be changed from Ltd to Inc. In that case the acknowledgment for every
domain will be requested.

Deletion

If you do not need a domain anymore, you can delete it.
The DRS provides 3 alternatives for the date of deletion:

Immediately: The deletion will be processed directly.

End of the registration period: The deletion will
be processed at the end of the registration period.

At a due date: The deletion will by processed on
a particular date.

With no respect to the exact date of the deletion, either the holder or the
administrative contact has to confirm the deletion.
This confirmation will be requested by e-mail. That is why the stored e-mail
addresses have to be correct. Very often, the user is one of the
above mentioned contact persons himself, so that there are no problems with
the confirmation.

If you have deleted a domain by mistake, in the case of gTLDs you can cancel the
deletion within 30 days. During this period, gTLD domains are blocked for the
registration by third parties. However, a considerable fee become due for this
undeletion.

A contact handle is a short alphanumeric code that provides an
alternative way to specify contact data. Once you have a handle for
a set of contact data, you don't have to manually fill out the fields
if you want to use the same data again. Instead, it suffices to
specify a handle in the appropriate field. This saves you a lot
of time-consuming typing.

The whole purpose of the process is to manage multiple domains (even thousands
of them) easily. If for example the holders' phone number has changed,
you only have to correct the data in a single contact handle in order to
update all domains using this handle.

Important notice:
The different top level domains each
require their own set of handles. For example, .info handles cannot
be used for .de domains, even if both handles specify the same
contact data!

Contact creation

You can use the DRS to create new contact handles. Afterwards you can
use them for the registration of new domains or for modifications of
existing domains. A contact handle may be used repeatedly for the
same domain (e.g. as holder, administrative contact and technical contact)
and for multiple domains (there also repeatedly).

Knipp does not charge the creation of contact handles.

With every successful registration of a domain,
a handle is being created for every contact
provided during the registration process. That means that you
can also manually fill every field (e.g. »first name«,
»last name«, etc.) and the DRS creates a handle
for this data automatically.
The existing handles of a domain can be found
in the DRS (on the details page for the domain).

Contact Modification

The contact data can be modified by using the web interface of the DRS
If the contact is (also) used as the domain holder, the modification is
considered to be a holder change and the e-mail confirmation process as
described above will be initiated.

By the way, the web interface shows in which of the domains that are
administered by Knipp the contact is being used. This feature adds another
security measure to verify if you have chosen the correct contact.

Cloning

Creation of a new contact based on an already existing one.
First the existing contact has to be specifies, then the contact
data can be modified in the web interface form.

This feature is especially useful if a new employee of a company
has to be added. In many of these cases only the name and the e-mail
address differs. This feature spares you a lot of typing and avoids errors.

Creation and modification via e-mail template

At the request of our customers, we have implemented a possibility to
create contacts with the help of e-mail templates and to update existing handles
that way. You can find an explanation together with an example template for the
creation of a new handle in the respective template help files, e.g. in
that one for
.de-Domains.

A host is considered the combined storage of the name and the IP(s)
of a name server in a short alphanumeric code. Not every registry
uses this mechanism. It is used for .info, .biz, .com, .net,
and .org domains, for example, but not for .de domains.
An example for a host handle is »COHO-2412S«.

It is common practice to address name servers by their name and not by the
host handle. The handles are mostly used in the background (automatically
administered).

Creation

The creation is simply accomplished by entering the host name and the
IP address(es) of the computer.

At Knipp, creating hosts is free of charge.

Important notice:
Host handles can only be created by the registrar which operates the domain.
For example the creation of the name server »ns3.microsoft.com« using
the DRS will fail. This is based on the fact that the domain »microsoft.com«
isn't operated by the registrar »CORE/Knipp«, but the registrar »VeriSign«.
In this case you would have to contact VeriSign.

Modifying

Modify the host-name or the IP address(es) of a host handle.

Important notice:
The same notes as for the
creation of hosts are valid for the modification.

Knipp can operate the name servers for you, if you wish.
For out customers, this service is free of charge.
Each domain must have at least two name servers.
The first is called »Master Name Server«, the second and the following ones are
called »Slave Name Server(s)«, since they receive the domain data from the Master
name server automatically. Name servers should always be operated at
different locations to ensure the availability of at least one name server
in case of an outage of the internet connection.

A name server provides information about which computers manage the e-mail
traffic for a domain and which computers provide the WWW service of an
enterprise. Notice: The web pages themselves
are not provided by the name server
but by the web server.

The DRS provides different modes of operations, all of which can be used
free of charge:

Domain parking: The domain will not be used for
e-mail or a web presence for the time being.
Anyway, two name servers have to exist (with empty contents).

Only Slave Name Server: You operate the Master
name server, Knipp operates the Slave Name Server. For example, you operate
the first name server in your company's headquarters located in Hamburg and
Knipp operates the second name server in Dortmund. This means fail-safety.

Knipp operates Master and Slave Name Server:
With this option you can easily manage the contents of the
name servers by using the web interface of the DRS.

You operate a so-called »Stealth Name Server«: This
is a hidden Master Name Server which doesn't appear in the internet.
Knipp operates two Slave Name servers, which receive the data from the
Stealth Name Server. One of them then acts as a Master Name Server.
This option was formerly also known as »Hidden Primary«.

These extras are the forwarding services for both e-mails and WWW pages.
Details can be found on the pages describing our large
service bundle.

All these forwardings can easily be managed using the DRS' web interface.