Eagle Carports vs SteelMaster Buildings

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Our website collected and compiled various consumer reviews about Eagle Carports and SteelMaster Buildings as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eagle Carports and SteelMaster Buildings Rating Details

Customer service

1.3 (73 reviews)

2.2 (24 reviews)

Reviewer's quote

Terrible customer service and quality. I would love to add some pictures to their photo gallery. I would like to thank Chris Davis from Eagle Carports for his dedication to superior quality and customer service...

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Upon delivery, I had a few questions on the construction of my building and when I called in I discovered there was a 5 person customer service team available to assist me. The people that I spoke with were super helpful and I was able to construct my building with no issues. 2 years later I...

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Reliability

1.4 (62 reviews)

2.4 (21 reviews)

Reviewer's quote

I signed a purchase agreement on Nov 15, I was advised might be able to get delivery at the end of the week as there had been a cancellation, I did not receive it, so I called NC office was advised the order had not been faxed, I called the local dealer, he called the office in NC they told him...

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I purchased a building from them in May . Because I refused to pay for an updated plan . They sent me a print with the wrong windspeed . I’m considered a bad customer . I unlike Noah Taylor don’t lie , cheat or steal . Don’t be fooled . Read everything 2 times . The fine print will scare the ***...

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Product or Service Quality

1.7 (58 reviews)

2.5 (22 reviews)

Reviewer's quote

...They do not back up their product anytime there is an issue. They do not call customers to resolve issues. I have had to scream and yell to get customer issues resolved or even to have them call the costumer...

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Very positive experience dealing with Gordon on the SteelMaster sales staff. He really listens to the customer and goes out of his way to ensure you buy a building that meets your needs. Bought 2 buildings from him over time! Excellent building quality!

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Turnaround Time

1.6 (56 reviews)

2.5 (19 reviews)

Reviewer's quote

Why take peoples deposits, tell them that they will install a carport knowing that they cannot legally do so? They wasted months of our time thinking that they were going to make and install our car port and Never came through. This company also works through other companies so beware! We ended up...

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I explained a very specific time line on how and when I needed the building. I was told that the process of getting the blue prints was way different than reallity as in it really takes 3-4 weeks. I work away from home and with my schedule and their bits of misinformation, the completion of my...