Online Ordering Information

Not sure how to order? It only takes a few minutes to place an order online. There's no waiting, no hassles, and no minimum orders... Just add products to your cart and go! If you're looking for a reliable provider to replenish your stockpile of ice melter, or to deliver other winter maintenance supplies, trust Monster to ensure your property is always adequately stocked. Our online ordering system makes it easy to purchase bulk ice melter, ice melter storage bins, pails, buckets and bags full of ice melter, as well as other ice and snow removal supplies in Toronto. Place your order now, or read on to find out answers to frequently asked questions about placing an order, delivery policies, and purchasing procedures.

Q. Do you provide free local delivery?

Yes, for all orders greater than $40. Any orders under $40 will be charged a flat-rate local delivery fee of $15. Our exact local delivery area boundaries are marked in green on the map above. Check out our Local Delivery Area map.

Q. What is your free local delivery area?

Our local delivery area includes the expanded central Core of Toronto, including neighbourhoods such as Etobicoke, Bloor West Village, The Annex, Rosedale, Hillcrest, Deer Park, Forest Hill, The Beaches, North York, New Toronto, Bayview Village, and everywhere in between.
Our exact local delivery area boundaries are marked in green on the map above. Check out our Local Delivery Area map for a closer view.

Q. How will I receive my local delivery order?

All new Monster bin, pail, bucket, and bag orders will, by default, be delivered to the main front entrance of the shipping address your provide. If no one is present at the time of the delivery, your order will be left near the main front door. Once your order is placed, if you'd like to adjust where your delivery is dropped off, or have any other questions, concerns, or comments, please email our store All electronic inquiries are responded to promptly. Please note, drop-off location adjustments will only be accepted if requested in advance of delivery.

Q. How long will it take to receive my local delivery order?

We aim to have all local Monster bin, ice melter refill, pail, bag, and bucket orders delivered within 48 hours. However, depending on weather conditions at the time of your order, it may take us as long as 96 business hours to fulfill your order. Monster bins, pails, buckets, and bags are available for delivery year round.

Q. Do you ship ice melter outside of your local delivery area?

Unfortunately, we do not. If your order includes any ice melter bins, buckets, pails, or bags, and the shipping address is outside of our local delivery area, regretfully your order will be automatically cancelled. Check out our Local Delivery Area map to ensure your property is elligible for local delivery.

Q. Do you ship other merchandise outside of your local delivery area?

Yes. Any merchandise items other than bulk ice melter, such as our Monster gear and gifts, are available for Canada-wide shipping via Canada Post. All merchandise orders are sent within 3 business days. You can expect your order to arrive via Canada Post's Xpresspost service, usually within 3 to 10 business days. If you do not receive your package within two weeks, or if you have any other notes, questions, or concerns, please do not hesitate to email our store. We respond to all electronic inquiries promptly.

Q. Can I cancel or adjust my online order?

There is no way to cancel or adjust your order online, however please do not hesitate to email our store to provide us with any changes, prior to delivery.

Q. What is your ice melter product exactly?

We exclusively sell a product called ClearLane® Enhanced Deicer, for all of our deicing operations. ClearLane, produced by Cargill Industries, is twice as effective as regular road salt, while being 84% less corrosive. It is the only ice melting product to have received the esteemed “Design for the Environment” (DfE) stamp from the U.S. Environmental Protection Agency. Click here for much more detailed information about our Eco-Friendly Green Ice Melter, and to find out why it is the only product you should allow to be spread on your property.

Q. Why is ice melter better than regular road salt?

We will gladly put you in contact with several of our existing clients. All of our customers are happy customers, and we love to show them off. You can also check out some reviews of our service here: Homestars Contractor Ratings.

Q. Do you also sell regular road salt?

Absolutely not. Monster Plowing Company is adamantly against the use of regular road salt on private property. Monster uses Green Ice Melter exclusively for all of our commercial and residetial deicing operations. Green Ice Melter is also the only ice melting product we provide for purchase online.

Q. What if I want a refill for a bin that was NOT provided by Monster?

We can provide replenishment services for bins not originally purchased through Monster, however we must work out some details first. If you'd like one of your own bins refilled, please email our store prior to ordering.

Q. Do you provide bin rentals?

Yes we do. Our 400 pound Monster bin rentals include delivery, installation, and removal from your property. All bin rentals come delivered full of Green Ice Melter, and include a free heavy-duty scoop. The length of your bin rental term is from Nov 15th of this year (or the day you purchase the rental, if after Nov 15th), to Apr 15th of the following year (a total of 5 months). If you order a Monster bin rental before the winter begins, it will be delivered during the week of November 10th to the 17th. If you purchase a bin rental during the winter, it will be delivered (at most) within 96 hours. We do not offer term-length discounts for bins purchased mid-season. If you have any questions, notes, or concerns about our seasonal bin rentals, please do not hesitate to email our store, prior to placing your order.

Q. Can I get my bin in a different color?

At this time, only our standard red bins are available for purchase online. We do sometimes have other colors in stock, so please do not hesitate to email our store, prior to placing your order.

Q. Do you have any other bin sizes?

At this time, only our standard 400 pound Monster bins are available for purchase online. We do sometimes have other sizes in stock, so please do not hesitate to email our store, prior to placing your order.

Q. What is your online order refund policy?

We do not offer any refunds on bulk ice melter orders made online, once your order (including new bins, bin rentals, refills, bags, pails, and buckets) has been delivered. If you've already placed your order, but it has NOT yet been delivered, you can cancel your order for a full refund, by emailing our store. Please note, merchandise orders shipped via Canada Post are entirely non-refundable, once your order has been submitted.

Q. How do I pay for my online order?

Add the items you'd like to order to your cart. When you are ready, press the green "Checkout" button to proceed. Be sure to provide accurate contact, billing, and shipping details. You can choose to pay online via credit card or PayPal. If you are a current account holder of a Monster Plowing Company seasonal snow and ice maintenance contract, you may also use the "Invoice Me" payment option. Please note, if you are not a current seasonal client and attempt to use the "Invoice Me" payment option, your order will be automatically cancelled.

Q. Will I receive any online order status updates?

Yes. You will receive an email update confirming your order approval. You will also receive an email update once your order has been delivered. If you ordered a merchandise delivery sent via Canada Post, you will also receive a notification when your tracking number has been created. If you, for any reason, need us to manually check on the status of your order, please do not hesitate to email our store, at any time.

Q. Do I have to be a current client of Monster Plowing Company to order online?

Definitely not. If your property is located within our local delivery area, you can order any of the bulk ice melter products we have available online. If you'd liek to purchase other Monster merchandise, such as our gear and gifts, we ship Canada-wide via Canada Post. If you are outside of Canada and would like to place a merchandise order, please feel free to email our store.

Q. What if I already have a free bin rental, provided when I signed my snow and ice removal contract with Monster?

If you received a free bin rental provided when you signed up for your seasonal snow and ice removal contract with Monster, you can feel free to purchase bin refills for your rental bin from our online store. Furthermore, you can purchase additional Monster bin rentals, bulk bags, pails, and buckets at your convenience. As an additional perk, existing seasonal account holders with Monster are eligible to use the "Invoice Me" payment option, enabling you to receive an emailed invoice and pay your bill within 30 days.

Q. Does your Monster bin come with a scoop?

Yes. All Monster bins, either purchased or rented, come with a free heavy-duty ice melter scoop. You can use the scoop to spread the ice melter at your leisure.

Q. Do your buckets, pails, or bags come with a scoop?

No, unfortunately buckets, pails and bags do not come with a scoop.

Q. What if I need more Green Ice Melter than you have available for purchase online?

If you require a greater amount of bulk ice melter than we have for sale online, or if you'd like to purchase a large quantity of bins, pails, buckets or bags, please email our store for bulk discounted pricing, prior to placing your order.

Q. What should I do if there is a problem with the item I received?

If there is a problem with your order, or if you have any questions, notes, or concerns about any of the items you've received, please do not hesitate to email our store. We answer all electornic inquiries promptly, and will be happy to immediately resolve any problems, issues, or concerns.

Q. Can I pickup my online order instead of having it delivered?

Depending on your order, we would be happy to arrange for local pickup. Please email our store for pickup pricing, prior to placing your order.

Q. Does Monster provide any other kinds of services, or do you only sell ice melter online?

Yes! Monster is proud to be Toronto's #1 snow and ice removal service! Designed to keep your property free of snow and ice throughout the entire winter, Monster provides Toronto's most reliable snow removal services. Plowing Toronto snow since 2006, we are equipped and experienced to take care of even the most demanding commercial and residential properties. Whether managing a busy retail location, office building, apartment complex, or a high-end residential home, our flat-rate contracts include the full maintenance required to ensure safe, unimpeded access to all areas of your property. With unlimited service guaranteed for every snowfall over 1 centimetre and all freezing events (including ice storms and freezing rain), you can rely on our seasonally-contracted service to keep your property safe, beautiful and clear throughout the entire winter. Click here to get more info about our seasonal snow and ice removal services.

Seasonal Clients

Dedicated Snowfighters

Snow Plow Trucks

Years of Service

Trusted by Toronto's Premiere Property Owners

With over a decade of experience plowing snow in Toronto, Monster has established relationships with many of the city's leading establishments, businesses, organizations, and institutions.
Toronto's leading entrepreneurs, real estate developers, property managers, proprietors, and homeowners trust the winter safety of their premises to Monster, and return year after year, lauding the impressive service our team routinely delivers.
Forget worrying about the snow this winter, join our esteemed group of clients today!

Monster Delivers Guaranteed Peace of Mind, All Winter Long

"You want service? Toronto’s Monster Plowing Company not only provides a guaranteed service, its GPS-monitored trucks will automatically [create a detailed log entry] when its truck arrives at and leaves your property.
Or, watch its truck’s progress in real time, on its website. More service? Monster can also clear your sidewalk and entrances, and make them safe with environmentally friendly de-icing agents.
Private services such as Monster invariably outcompete the city’s inflexible, unionized municipal workforce, saving taxpayers money and improving their quality of life."

"We have 24 properties in downtown Toronto and Monster Plow clears the snow in the parking area of the properties for us.
I have found this company to be very good. I sometimes get complaints about the work from my tenants but they respond to the problems really quickly.
Also, out of the 24 I have only had one or two complaints so that says something! I have been using their service for 3-4 years now and have been really happy with them.
"

Tim
Annexgates Residence Association

"Work was completed on time with minimal customer disruption at my 3 locations. We don't have to call for follow up service over the course of the contract. One of the better service providers we have used for snow removal.
"

Richard M.
McDonald's Restaurants of Canada

"I got a year contract with Monster Plowing and thought their service and company was fantastic. They handled all our snow removal and plow and did an excellent job."

Kristin
Cartright Self Storage

"Monster Plow did the winter maintenance and snow removal on a condo that I have a contract for.
They were really to great work with, very professional and I am very happy to have used them this year.
This was my first time working with this snow removal service company and I found their communication to be top notch and I have no complaints.
I wasn't very happy with previous companies I had worked with in the past so this year decided to go with someone new. I found Monster Plowing through a google search."

Jeremy
Toronto Property Manager

"Monster Plow Co. did an excellent job for me last year. Mikhail responded to my request promptly. The team plowed the driveway & parking space diligently as laid out in the contract.
In spite of the huge amount of snow last year, they came as frequently as required.
I am very impressed with their service and definitely will sign with them again next season."

Dave
Cedarvale Landlord

"Monster provides an excellent service -- they are thoughtful, prompt, and careful."

Paul
Hillcrest Landlord

"I am really impressed with Monster Plowing's communication services as they always send out e-mail updates before a storm is coming to let people know what they are going to do."

Private
Toronto Landlord

"Monster Plowing company did my snow removal and cleared a common driveway for each of the condo units. They also shovelled the stairs for each condo unit (there are 12 units in total).
We are really happy with their work and we have been using their services for over 5 years now! "

John
MTCC Board of Directors

"We've been hiring out snow removal services for the past 10 years for our strip mall lot and walkways. We were never able to find a steady contractor until we found Monster.
We've been with them for the past four seasons and are very happy with our service. They always come through on all their promises, and are very easy to contact when we need them.
I would recommend the Monster for any commercial lot."

Voted Toronto's Best Snow Removal Service!

Winter weather can hit unexpectedly at any time, so having a prepared, dedicated, and professional contractor is crucial in order to ensure a clear, safe, and accessible property throughout the winter. Monster's industry-leading snow management guarantees clients face as little impact from the weather as possible. During the winter, you can expect Monster Plow to provide more than the competition. More service calls. More quality. More communication. More reliability. More dedication. Toronto's premiere property owners trust Monster Plow, and return year after year for the amazing service we deliver. Our team is eager to see how Monster can help your property succeed this winter. Book your free quote today, and find out what Monster can do for you!

EARLY BIRD PRICING EXPIRES ON OCTOBER 15th!

Get Ready to Experience the Best in Bespoke Snow & Ice Maintenance

Fill out the form below to
instantly book your free, customized quote. Be sure to provide us with a descriptive list of all areas on your property in need of service, especially if you have any specific requests or requirements. Upon submission, you will receive an automated
confirmation email, and our team will perform an initial site review. Your property will then be surveyed in detail (either via satellite imagery or in-person), and a
customized service plan will be created. If we require any clarification during the surveying
process, one of our team members will be in touch to confirm
details. If you wish to further review your property with our sales team prior to your quote being created, please feel free to request a meeting or telephone chat using the form below.

Package A

Complete

Completely Unlimited, Flat-Rate, Seasonal Snow & Ice Maintenance

from only

$499+HST

per month

Package B

Priority

Zero-Tolerance Snow & Ice Maintenance, Priority Service Guaranteed

from only

$949+HST

per month

SPECIAL EARLY BIRD PRICING EXPIRES ON OCT 15th!

Save BIG when you confirm your spot on our limited roster before the countdown reaches ZERO!

Fill Out the Form Below for your Custom Quote:

Street
Address: *

Postal
Code: *

Describe Your Requirements:

Property Classification: *

Preferred Service Package:

Number of Daily Visitors:

Schedule On-Site Meeting? *

+ Add Another Property to Your Quote

Your Contact Information

Contact Name: *Email Address: *Confirm Email Address: *

Organization: Primary Telephone: *

Secondary Telephone:

How Did You Hear About Us? Enter 6-Digit Security Code: *

Your customized winter maintenance quote package will be made available via email as soon as it is prepared. Comprehensive seasonal pricing options for both service packages will be provided. All areas of your property in need of maintenance will be identified in your custom scope of work diagram, including driveways, parking lots, sidewalks, walkways, and entranceways, and an overall plan of attack will be presented for your approval. Upon receiving your quote package, if you have any
questions, adjustments to make, or are ready to proceed, we are
always just a quick email or call away!

Your twelve-page written quote will include available Service Package pricing levels, selectable service options, payment schedule, and a detailed computer-generated diagram of all areas to receive service.
All contract terms and conditions will be thoroughly explained within this file. This file will also serve as your written contract should you proceed to sign up.
So that we can provide an accurate quote, please be sure to provide a detailed description of the premises and all areas in need of service.

No Meeting Necessary

Once we receive your quote request, a member of our sales team will visit your property to survey the location in-person.
If you do request a meeting, one of our sales staff will be in contact with you within 24 hours to schedule a meeting time based on your availability.
Should our sales team have any questions regarding the specifics of your property, a representative will contact you either via email or telephone prior to compiling your quote. In most cases, a meeting is not necessary, but we do prefer that large commercial or multi-residential site owners/managers are on-site during the surveying stage.

Multiple Price Points

Your flat-rate seasonal cost will be based on the specific requirements, labour needs, and layout of the property. Our pricing is absolutely all-inclusive, with unlimited coverage of every snowfall over 1 CM, as well as all freezing events such as ice storms and freezing rain.
Your quote will offer a choice between two different Service Package levels, allowing you to select the Package best suited for your site's requirements and budgetary constraints. It's like getting two quotes in one!

Zero Obligation Quotes

Quotes are always free and come with absolutely no strings attached.
Remember, our seasonal service covers your property from first to last snowfall, with unlimited clearing and deicing, all winter long! There are no hidden fees, no extra visit charges, and no worrying about unforeseen payments.
Your quoted pricing for the current season will never increase, and your flat-rate cost is absolutely guaranteed for the entire winter. The quoted pricing is not an estimate, but rather a guarantee of seasonal cost.

"I'm extremely impressed, both with your service as well as
your team! It's always a relief to wake up on a snow day to see the work has already been done. Your staff are a bunch of true professionals, and I wouldn't hesitate to recommend Monster to anyone. Thank you so much for keeping us safe!"