Applies to:

Oracle Field Service - Version 12.1.3 and laterInformation in this document applies to any platform.

Symptoms

On : 12.1.3 version, Dispatch Center

The task tooltip information on the Dispatch Center (CSFDCMAI) Gantt chart is showing most fields twice.

STEPS-----------------------The issue can be reproduced at will with the following steps:1. Open Dispatch Center - Gantt view2. Hover with mouse over a task3. The tooltip information is displayed as in the following screenshot, showing most values twice:

Cause

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