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NOTE: You need to update your password before you can be logged in.

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Make a Suggestion

We're always looking for ways to make Crossword Hobbyist
better and can't wait to hear what suggestions you have :)

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Quick Answers:

Where is my puzzle?

All your puzzles are accessible from your 'My Puzzles' page, which you can access using the navigation bar at the top when you are logged in.

Be sure to log in using the same email address you used when you created your puzzle.

How do I print?

There is a 'Make Printable' button on the top left of your puzzle that will let you sign up for a plan or purchase a single puzzle.

Once paid, that button will turn into a 'Preview + Publish' button that will put your puzzle in a format that can be printed or solved online.

Once you publish your puzzle, you can click the print icon or use your browser’s print function.

It looks weird when printed.

First make sure you’ve published your puzzle. See the 'How do I print?' section above for more information.

99% of other printing issues have to do with printer settings. Instead of trying to fiddle with printer settings, which can be time-consuming and frustrating, there are a couple workarounds you can try.

You can try printing from a different browser, since different browsers have different default print settings. Alternately, you can try saving as a PDF (next to the print icon) and print that.

Why isn’t this free?

We invested in building a number of premium features that free sites are unable to offer: the ability to automatically or manually add words to your puzzle, save-as-you-go puzzle editing, the ability to access your puzzles from any computer, an uncluttered and ad-free interface, the ability for friends and colleagues to solve your puzzles online, and quick responsiveness to reported issues.

Crossword Hobbyist is the lowest-price service we've found that provides these features, and is designed for people who are not satisfied with what free sites are able to provide.

I thought this was free.

We’re sorry you thought Crossword Hobbyist was free, that must have been frustrating.

We’re constantly trying to provide a clear and straightforward user experience, and we’re not trying to hide the price: on the page where you make your puzzle, the price is listed in the overview in the top left (before you log in), below the 'Make Printable' button (after you log in), in the FAQ below the grid, and also in the tour.

Unfortunately, we have limited control over how we show up in Google and on other sites, so if they show Crossword Hobbyist when someone searches for a free site we can’t do anything about that.

It says there is no account with my email.

First check whether you used a different email address to create your account. Your login email is the email address where you received a welcome email from us.

Alternately, it’s possible there was a typo in your email when you created your account. If so, report an issue below and provide the name and last four digits on the card you used when you signed up. We’ll use this information to track down your account.

I am being asked to pay a second time.

If you are a member of Crossword Hobbyist and are still being asked for payment, then you may have inadvertently created a second account.

Your paid account will have the email address where you received an email confirming your subscription.

If you never received such an email, or are still unable to find your paid account, report an issue below and provide the name and last four digits on the card you used when you signed up. We’ll use this information to track down your account.

My password reset isn’t working.

For security a human can’t see or reset your password, so read the below information carefully.

If you haven’t gotten the password reset email, check your spam folder, be sure you’re checking the email account that the email was sent to, and be aware that some school email systems block emails from non-school email addresses.

If you have the password reset email but the password isn’t accepted, be sure you are using the most recent password reset email: sometimes people will hit the button twice, and only the second password will work.

Be sure if you copy-paste the password not to get a space on the outside, or if you're typing it keep in mind that it's case-sensitive and that a lower-case L can look like the number 1, etc.

How do I cancel?

You can cancel your subscription from your 'My Account' page, which you can access using the navigation bar at the top when you are logged in.

Support representatives cannot cancel a subscription on your behalf.

Not all my words are in my puzzle.

When you hit the 'Arrange' button, our algorithm will try to arrange all your words on the grid, and will move words around to try to fit the most words.

This will get all the words on the grid about 90% of the time, depending on the word list. For the other 10%, you will get an alert explaining that the words that did not fit were added to the scratchpad.

It prints on two pages.

Big puzzles won’t always print on one page — the clues and grid are the smallest we could make them while keeping them readable for everyone.

That said, different browsers print in slightly different ways, so you could try using 'print preview' using a different browser (or try the PDF button) to see if you like how that looks better.

I didn’t hear back from you.

We generally respond to all reported issues in about a day. If it’s been a few days and you haven’t heard back from us, it’s possible we sent an email that didn’t reach you.

Check your spam folder, and be aware that some school email systems block emails from non-school email addresses. Try providing a different email address if you think our emails to you are being blocked.

Answers take about a day. Try the Quick Answers above for a faster resolution.

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Crossword Hobbyist is the best way to create fun and educational crossword puzzles.

ALERT: JavaScript is required to display or create puzzles properly on Crossword Hobbyist. JavaScript is currently disabled on your browser.

What Is JavaScript? JavaScript is the computer language that web browsers like Internet Explorer, Mozilla Firefox, Google Chrome, and Safari use to make changes to webpages based on what you click on, as well as allowing fancy animations. Most websites use some amount of JavaScript to give you a better experience. Crossword Hobbyist uses JavaScript to generate your puzzle grid and arrange the clues when creating or solving a puzzle. New puzzles cannot be created and existing puzzles will not display with JavaScript turned off. About 98% of web users have JavaScript enabled, and JavaScript is enabled on all current web browsers by default.

How Can I Enable JavaScript? It varies from browser to browser. Look for an 'options', 'settings', or 'tools' selection on your browser, or perform a web search for how to do it for your specific browser.

How Can I Know It's Fixed? When you think you have enabled JavaScript, refresh the page and this message should disappear. If you still see this message after refreshing the page, JavaScript is still disabled.

ALERT: First party cookies are required to sign in to Crossword Hobbyist. First party cookies are currently disabled on your browser.

What Are Cookies? Cookies are tiny pieces of information that your browser adds to a special folder on your computer to let certain websites recognize you as you move from page to page within the website, most commonly used to remember login or shopping cart info. Crossword Hobbyist uses a session cookie to remember you as you browse the website, so that new puzzles you create are added to your account, so you can access them later. You can still view puzzles without cookies enabled. A small percent of web users choose to disable cookies since some cookies (especially third-party cookies) are used by advertisers to track browsing behavior on other websites. Crossword Hobbyist doesn't do that.

How Can I Enable First Party Cookies? It varies from browser to browser. Look for an 'options', 'settings', or 'tools' selection on your browser, or perform a web search for how to do it for your specific browser. You can choose to enable all cookies, enable only first party cookies, or add an exception to allow cookies from CrosswordHobbyist.com.

How Can I Know It's Fixed? When you think you have enabled cookies for this site, refresh the page and this message should disappear. If you still see this message after refreshing the page, cookies are still disabled for this site.

Privacy Policy

Last Updated

16 January, 2018

Overview

Crossword Hobbyist Inc ("us", "we", or "our") operates https://crosswordhobbyist.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address and billing address ("Personal Information").

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this Log Data.

Communications

We may use your Personal Information to contact you with account updates and promotional information. You may opt out of receiving promotional emails by clicking the 'unsubscribe' link at the bottom of each promotional email.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use cookies to keep you logged in when you move from one page to another on our site, and to remember you if you check the "remember me" box when you log in. Additionally, we may use any Google Analytics Advertising Features. These help Google show you more relevant ads, including ads from us, and all data is collected in accordance with Google's privacy policies. You can opt out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout/. You can also instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 16 January, 2018, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us by using the 'Report an Issue' button at the top of each page.