Issues Logging Into Account Created With Phone Number

Digits is one of the authentication services we've been using that allows users to create accounts on Tap using their phone number.

As of September 30th, Digits will be shutting down and will be migrating their services elsewhere. This poses issues for users that have created accounts using their phone number.

You are now able to go into your profile settings on Tap and add in your email information so when these changes take effect you will still be able to login to your account. There will be an in-app reminder for you to update your account details before Digits is removed indefinitely.

We ask that you take the time to go and update your account information so that you don't run the risk of having login issues when these changes take place. This is VERY IMPORTANT TO OUR TAP WRITERS as logging into your account is the only way to regain access back to your written works.

This will in no way impact your Tap Premium Subscription, this will carry over just fine as your premium subscription is linked to Google Play or Apple's App store and not your Tap account login.

If you've missed the in-app messaging prompt to update your profile with an email address, then please go HERE and submit a ticket to us. We will try our best to see what we can do for you.

We apologize for any inconveniences this causes for our users in advance.