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You apparently have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

Never heard of DNS.Somebody made a programming change from that phone in the system and the system is updating all the phones.When you press Update it show the ext's being updated, if it is that phone then unplug it for a few seconds should do the trick.

All four phones showed "Out of Range" I unpluged the main phone - the one with the telephone hook up. I left it unpluged for a few minutes, plugged it in and IT WORKED> Thanks for your interest in helping me.
JJS

One of the annoying features of a Norstar is the auto hold. If you switch from line to line, you put the calls on auto hold. It doesn't take much to conference two lines together and drop out of the call. Now you're at the mercy of the Central Office as to whether it sends a disconnect to drop the lines.

Two bad things that we advise customers to unplug the system is when they have mystery lines tied together and/or external paging tied up. That drops all current connections and lets you start again.

I have run into this problem in the past. Power off the telephone system. Power switch is on the top (back) right of the cabinet or you can unplug it from the wall. Be carefull , if your memory battery is bad, you will lose programming on the phones.

cycling power to the system has fixed this in the past for me, if this doesnt work you may have to replace the vm card in the system.

How to get the caller ID to work on the additional GE DECT phone handsets. You must follow these steps in the exact order :
#1 - unplug the base phone
#2 - unplug the telephone line from the base phone
#3 - remove the battery packs from the phones
#4 - wait 10 minutes. reverse the order when assembling. Put battery packs in phones, put the telephone line back in the base phone and lastly plug all phones back in.
It takes about another 10 minutes after that before all phone handsets start recognizing caller ID.