This five-day course is comprised of the three-day VMware Workspace One: Skills for Unified Endpoint Management course and the two-day VMware Workspace ONE: Unified Endpoint Management Troubleshooting course. You will configure and secure unified endpoint activation, registration, and resource integrations and learn how to integrate industry-recognized enterprise technologies with the VMware Workspace ONE® UEM (Unified Endpoint Management) console. Through a combination of hands-on labs, simulations, and interactive lectures, you also learn how to configure and manage the endpoint lifecycle. You will also learn to investigate, analyze, and determine issues that might occur with all the different components of the VMware Workspace ONE® UEM (Unified Endpoint Management) platform.

Troubleshooting is the backbone of service maintenance and management. Understanding how to effectively troubleshoot product issues enables administrators to understand how product services communicate and function—in turn optimizing service and software health management.

ObjectivesBy the end of the course, you should be able to meet the following objectives:

Identify and describe major components of the Workspace ONE solution

Identify and describe the Workspace ONE UEM enterprise and productivity integration components

Navigate the Workspace ONE UEM console

Examine integrated components

Explain integration of Workspace ONE UEM with directory services

Create and explain environment group structures

Outline enrollment and endpoint management methods for each endpoint platform

Configure requirements for Workspace ONE UEM registration and endpoint enrollment

Enroll and manage mobile devices and endpoints with the VMware Workspace ONE Intelligence Hub application