Reviews on Wer.ru
(21)

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The store itself is great, but the site always hangs. That generally can`t find how to pay through online. There is no such item on the site.

The review was translated from Russian using Google Translate.
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LetyShops

09.01.2019

Hello Olga!

Thanks for the comment.

Analyzed the site of the store. We see that there is an opportunity to pay in cash, through the bank, with a card for self-pickup. There is also an advance payment and payment upon receipt of the goods.

Olga, try to write to the store managers via online chat. Sure, they will help to understand everything.

Be healthy!

Respectfully, LetyShops team

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Александр

Rating

12.11.2018

I read the reviews below and somehow I was different. Website at the pharmacy brake this is true. We sent it quickly, everything was OK for the terms of the drugs, the cashback increased by one and a half times during the delivery, confirmed in 3 weeks. Maybe of course I like this one)

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Евгения

Rating

05.08.2018

Pharmacy is very convenient as the site. A large assortment is almost always everything in stock. I usually pick it up on my way (along the way). All very quickly, efficiently and generally satisfied. Cashback is charged with almost no problems. Practically - because literally only lately something has begun to act up ... But in turn I want to express my gratitude to the LetyShop employees who quickly corrected these misunderstandings.

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LetyShops

05.08.2018

Hello, Eugene!

Thanks for the comment. Any questions or need help - please contact. We will be happy to help in any situation.

Respectfully, LetyShops team

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Александр

Rating

20.05.2018

At prices excellent pharmacy. On the return of interest from the purchase - disgusting, is not taken into account after the transition, the purchases already recorded have been hanging for half a year already.

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LetyShops

20.05.2018

Hello, Alexander!

Thanks for the comment. Each store has a certain period during which information is processed. This period is stipulated by the terms of cooperation on the cashback program.

Since the maximum cashback date for your orders from 16-21.03 has really expired, we will try to help you in resolving the issue.

Through your personal account, the "Help" section, we created an appeal to customer care. We need your assistance to consider the issue, so send screenshots of these orders with the status "Completed" or checks. You can find the call and reply by clicking on the link: https://help.letyshops.ru/hc/ru/requests .

Waiting for feedback.

Respectfully, LetyShops team

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Екатерина

Rating

15.05.2018

The pharmacy itself is cheap and with a large assortment. But on the accrual of cashback just disgusting work! I apparently exhausted their "limit" on returns (I order 1-2 times a month), but the problems started only the last month 3. Diarrhea and scrofula is no longer funny. That cashback just does not appear, then all the deadlines have passed for confirmation, but for the last time it was just rejected a week later. For the year I use nothing has changed, and then suddenly "the transition was made from a third-party site."

The review was translated from Russian using Google Translate.
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LetyShops

16.05.2018

Good afternoon, Catherine!

Thanks for your feedback. Situations when cashback is lost for us are unacceptable. We are working to resolve this issue so that such problems do not recur.

According to our data, your request for a lost cashback has already been submitted to the technical department.

Expect a response from the manager in your account by the end of the day.

Respectfully, LetyShops team

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Вячеслав Травин

Rating

06.04.2018

The most buggy of all the shops. Cash to get - eternal problems.

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LetyShops

07.04.2018

Hello Vladimir!

Thank you for sharing your opinion.

According to our data, you have already opened an appeal number 13232984 on the issue of not earning a cashback. We will definitely try to understand this situation and of course help you.

By the end of the day, the care manager will contact you.

Have a nice day!

Respectfully, LetyShops team

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александр щетинов

Rating

04.04.2018

Bought in this pharmacy several times. All orders were delivered on time. Cashback has been credited and paid. I recommend this pharmacy.

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VASILIY

Rating

20.03.2018

During the day it is impossible to make an order. When you go through the Letyshops site hangs. Disgusting service at the pharmacy.

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LetyShops

21.03.2018

Good day!

Thanks for the feedback. Perhaps the site had some technical work. Try to make a purchase later.

We are sure you will be able to make a profitable and convenient purchase. Have a nice day!

Respectfully, LetyShops team

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Евгений

Rating

13.03.2018

I received the medicine Symbicort on 12.03.2018, the term of which ends on 05/01/2018, 1.5 months after delivery. They send almost overdue, which are not subject to the exchange rate. A very negative, nasty feeling for these people who profit from it. I do not recommend !!!!

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VASILIY

Rating

09.12.2017

With this store systematic problems with the return of cashback. Deviation for an unknown reason. All the conditions and transitions are fulfilled, the purchase amount is several times higher than the minimum, there is a screen of the order page, a message from the store about the readiness of the order, a purchase receipt, but ... once again the problem with the accrual of cashback.

The review was translated from Russian using Google Translate.
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LetyShops

11.12.2017

Hello!

Thank you for your feedback. We are very sorry that the cashback for the order was rejected. We ask you not to worry, we will definitely find out the reason for the rejection and help you.

The cashback is confirmed or rejected automatically after the store processes the order.

The main reasons for which cashback can be rejected:

- cancellation, partial purchase or change of the order,

- violation of the rules of purchases with cashback,

- use of promotional codes, discounts, or bonus programs that are not on our website.

Also, unfortunately, there are situations when the cashback is rejected erroneously.

According to your personal account, you have already created an appeal through the "Help" section. For our part, we have already sent a request to the appropriate store manager, who is responsible for the work on the cashback program to find out the reason for the rejection. As soon as we receive the answer, we will contact you immediately.

Thank you for being with us) If you have any questions, be sure to write. We are always in touch.

Respectfully, LetyShops team

The review was translated from Russian using Google Translate.
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Darya Khayrutdinova

Rating

20.11.2017

Horrible site! Everything slows down. I do not advise.

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LetyShops

04.12.2017

Hello!

Thanks for the feedback. Sorry, please for temporary inconvenience. The site had technical works, now everything is working correctly.

If you have any questions, be sure to write. Have a nice day!

Respectfully, LetyShops team

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Екатерина Михайловна

Rating

03.11.2017

Amazing When I made an order, it was stated that from 10,000 rubles. - 6% discount, when I paid for it, they immediately lowered the cashback to 90 rubles. for the order. What a setup? I would not have ordered.

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LetyShops

04.12.2017

Good afternoon, Catherine!

Thanks for the feedback. Indeed, the cashback for your order was displayed incorrectly. We ask you not to worry, your remuneration will be recalculated when reconciling with the online store.

There will be questions and suggestions regarding the operation of the service, please contact. We are always in touch.

Respectfully, LetyShops team

The review was translated from Russian using Google Translate.
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