Job description

Edsa Shangri-La Manila

Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila''s second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

DUTIES

Provides guest services in accordance with the policies, standards and guidelines set by Shangri-La Hotels and Resorts and the Hotel. Ensures smooth operation of all hotel services and acts as liaison between Management and guests in ensuring guest’s safety, security and satisfaction.

REQUIREMENTS

College graduate

Must have solid background in Front Office operations

Excellent interpersonal skills, able to deal with guests & employees at all levels

Excellent communication skills, knowledge of a second foreign language an advantage