This month soft-serve monarch Dairy Queen turns 75. At its 10th anniversary, the company boasted more than 1,000 open and planned stores. Today, Dairy Queen counts more than 6,000 locations across 20 countries.
At a time when many established brands are struggling with an identity crisis, Dairy...

At JJ’s Red Hots in Charlotte, North Carolina, the hot dog is big business. The two-year-old eatery in the historic Dilworth neighborhood serves up hundreds of charbroiled Sahlen’s smokehouse dogs on toasted potato rolls daily.
While customers can build their own creations, JJ’s menu features a...

As sensory experiences go—the ones we can write about in a respectable, professional publication, at least—it’s hard to top the consumption of sweets when it comes to absolute primal pleasure.
“The moment sugar touches your mouth, a complex cascade of events is triggered involving taste, learning,...

The chief executive officer is often the face of a brand. And when the time comes for a new leader to assume the role, experts say, an efficient succession plan can help establish a smooth transition and reassure employees that all is well with the brand.
In its first-ever succession, Elevation...

What are some of the trends you’re seeing in the dessert space today?
The smaller, bite-sized portions, or the flights or the samplers, are a trend in order for people to have portion control, to have variety, to try different things on the menu. I think some of the flavors that are still more...

Convenience stores are increasingly taking a larger slice out of the quick-serve pie with fresh food offerings. It’s become such a lucrative business for C-stores that Sheetz, the Pennsylvania-based C-store chain that this week opened its 500th location, is planning stores designed more as fast...

When fast-casual chain Zoës Kitchen Inc. debuted on the New York Stock Exchange last April, the Plano, Texas–based Mediterranean-style eatery recorded its initial public offering at $87.5 million. Satisfying an investor appetite for investments within the trendy fast-casual space, Zoës’ strong...

Desserts have been part of the limited-service restaurant landscape for decades. Whether it’s cookies, cakes, pies, ice cream, or other goodies, consumers continue to seek these typically indulgent items to add to their meal or as a stand-alone treat.
In recent years, operators have added numerous...

Chanticleer Holdings Inc., owner and operator of multiple restaurant brands internationally and domestically, announced that it will bring BGR: The Burger Joint to the Springfield Town Center in Springfield, Virginia. This summer's opening marks the 21st BGR location.

Imangi Studios, the developers behind mobile mega-hit Temple Run, and SONIC Drive-In announced the release of Temple Run–themed toys available exclusively with the purchase of the restaurant franchise’s Wacky Pack kids’ meals. Until April 19, young diners of America’s Drive-In can get a taste of...

Whataburger and H-E-B announced that Whataburger's Original Pancake Mix is now available at H-E-B stores. Located in the breakfast aisle, Whataburger's Original Pancake Mix can also be used for other delicious breakfast dishes, including waffles and jalapeño-corn and cheddar muffins—just look...

Domino’s Pizza is giving college basketball fans a special deal as they cheer on their favorite teams the first week of the month-long tournament games. Domino’s is offering 50 percent off all menu-priced pizza orders placed online for an entire week, beginning today and running through Sunday,...

Potbelly Sandwich Shop signed an agreement that will soon bring a new location to the Houston area in Tomball, Texas. Currently slated to open in late summer, the 2,000-square-foot shop will be located in Tomball Marketplace. The widely acclaimed neighborhood hangout is known for its signature...

On the heels of its fifth signed agreement to bring Russo’s New York Pizzeria to the United Arab Emirates, the well-known, Houston-based Italian restaurant and brand is now announcing its sixth signed franchise agreement with the well-established UAE restaurant developer and operator, Prime...

Expecting to “turn social media advertising on its head,” the new social advertising tool for restaurants ChatterHawk launches today, putting coupons and promotions in front of potential customers in real time using patent-pending software technology, says Brendan Brandt, CEO of the company that...

While the fast-casual category continues to be the fastest-growing industry sector, the road in 2015 will be bumpy. We will see constant change and challenges around every corner. For industry leaders, there are issues that will keep even the most seasoned executive awake at night.
Here is my top...

When Lori Newcomb found out she had stage III ovarian cancer last year, she made it her mission to learn more about the disease and help other women fighting the same battle. She sat down with her husband, Chris Newcomb, cofounder and CEO of Southern quick-service chain Newk’s Eatery, and together...

Like much of the rest of the economy, the 2008 economic meltdown brought a massive slow-down to the quick-service franchise industry. The combination of tightfisted money lenders and general economic uncertainty put franchise businesses in a near impossible position when it came to accessing...

Having started as a sandwich maker with Subway when he was 18 years old, Gurpreet Singh has spent nearly half his life in the quick-service industry. Now a Checkers franchisee, Singh has spent time in every quick-serve job imaginable: line worker, manager, general manager, and, today, franchisee....

What can I possibly tell you about potatoes, dear quick-serve industry professional, that you don’t already know? It’s not as though you’re unacquainted with America’s favorite starch. You may even know that it’s the world’s fourth-largest food crop, trailing behind only rice, corn, and wheat,...

What can I possibly tell you about potatoes, dear quick-serve industry professional, that you don’t already know? It’s not as though you’re unacquainted with America’s favorite starch. You may even know that it’s the world’s fourth-largest food crop, trailing behind only rice, corn, and wheat,...