Frequently Asked Questions

No, Karen Didion Originals is strictly a wholesaler and only accepts orders from retailers with a valid Tax ID number. To find a retail store near you which provides our Karen Didion Originals collectibles, please visit Find a Retailer.

Please fill out the submission form on our Become a Retailer page. Once complete, please proceed by creating an account on our Create An Account page. This will allow you to view all available items and our wholesale price list.

Once your company has been approved as a Karen Didion Originals drop ship retailer, the following information will be required:

Karen Didion Originals has a minimum opening order of $400. If this has not already been met, a onetime $400 down payment will be required which will go towards your current year’s drop shipment orders.

A valid credit card which all orders will be charged to prior to shipment.

A UPS account number. All shipping charges will be charged to your company’s UPS account number.

All damaged or missing items must be reported within ten days of receiving the shipment. Damages and/or missing items may be reported by contacting Jill Blackford via email, call Jill at 888-922-0450 or submit a claim form. Please provide the invoice number and item number of the item in question. You will also be asked to email a picture of the damaged item if the damage is of the visible nature. All items must be returned in original box with sufficient packing material to ensure no movement of the product within the box. Do not return any items without prior approval.

Any changes and/or cancellations to a current order must be done by fax or email. Order changes and cancellations will not be accepted via telephone as these changes and cancellations must be in writing. Order changes and cancellations may be faxed to 636-279-1801 or emailed. Written confirmation of receipt will be sent back in the same method. The order change and/or cancellation is not considered valid until confirmation has been sent.

All orders shipped to a business within the Continental United States will receive a 15% shipping charge with the exception of orders shipping to California, Oregon, and Washington. Orders shipped to California, Oregon, and Washington will receive a 20% shipping charge.

To receive a shipping quote to a residential location or a location outside of the Continental United States, please contact our warehouse at 636-279-1800.

Ship dates can be as early or late into the year as preferred. Any orders with ship dates prior to August 15th may be subject to partial shipments as Karen Didion Originals may not have all items available until this time.