Carmel is the Director and Professor of Learning Enhancement in the Centre for Learning Enhancement And Research (CLEAR) at The Chinese University of Hong Kong (CUHK). She has had extensive experience in secondary and higher education in Australasia and southern Africa in chemistry, science education, second language learning, eLearning, and higher education curriculum and policy matters. She has been involved in numerous design and implementation projects for eLearning and associated systems. She is a well-known international speaker; is actively involved in several eLearning professional organizations, including an involvement with ED-MEDIA since 1997; is on 12 international editorial boards; and has ~300 academic publications.