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Your first access

(Note: if you are a first-time visitor, please use the [ How to use ] section to discover ATDB features.)

Once your subscription payment is complete, you receive within minutes your temporary access codes by email.
Use these codes to log-on to ATDB using the appropriate box on the upper right corner of the main ATDB page.
Once logged-on you are free to submit any query enabled by your subscription level.

Technical prerequisites:
ATDB V5 is designed to run on any platform using any Internet browser, even smart phones and PDA's !

Required for exports to Excel (premium level). Or use Sun's OpenOffice.

PDA devices

Any compatible browser, horizontal scrolling capbility recommended

iPhone, Android

ATDB is fully compatible with all smart phones

You can also
your configuration

Access codes:

Within 2 hours after payment you receive by email your permanent access codes. Use these codes
to log-on to ATDB and start using our services.

No access code code received ? Do the following: (1) check your spams folder, (2) check that your email on
record with the payment server was correctly spelt,
(3) Contact ATDB Support for help.

If you forget your permanent access codes, use the myATDB -> lost access code section to request a reminder.

At renewal time, your permanent codes remain unchanged. If you wish to alter these codes see the myATDB section.

Professional and Premium subscriptions:

Subscription licence is valid for 10 (or a multiple of 10) users.

Each user logs into ATDB with the same combination of username/password

ATDB takes care of the administration of the licence codes and monitors accesses in real-time up to the licenced number of users.

ATDB Support is available through email to assist if you face difficulties.
Use the [ Contacts ] template
to submit a support request. You can also send a direct email infoataerotransportdotorg.
We target a maximum response time of 8 hours.