Consumer Complaints

Documents

Complaint from FCA past president Lamar Hankins. The cemetery falsely claimed it was against Texas law for Hankins to bury his parents' ashes in a homemade container contsructed of PVC pipe material (undoubtedly so SCI could sell him an unnecessarily costly "urn vault").

Phyllis Ingold, who was threatened with prosecution for "unlicensed practice" of funeral service for caring for her mother's body privately, sent this letter to the Disciplinary Office of Counsel-in-Charge, asking for disciplinary action against lawyers for the Department of State.

The senior prosecutor for the PA Governor's Office of the General Counsel responds to FEO's complaint, defending its actions against Phyllis Ingold and claiming family-directed funerals are illegal in Pennsylvania (they're not).

A letter from the lawyer for the PA funeral board threatening private citizen Phyllis Ingold with a $10,000 fine if she were to again care for a dead family member privately without hiring a funeral director.