DUE TO THIS, PRODUCTION TIMES VARY AND CERTAIN STYLES CAN TAKE UP TO 2 WEEKS TO CREATE. ONCE COMPLETE, YOUR ORDER WILL SHIP VIA THE SELECTED SHIPPING METHOD. IF YOU NEED YOUR ORDER BY A CERTAIN DATE, PLEASE EMAIL direct@zoechicco.com

SHIPMENTS OVER $500 REQUIRE AN ADULT SIGNATURE AT DELIVERY. IF YOU WOULD LIKE TO WAIVE THIS,PLEASE EMAIL direct@zoechicco.com

ALL PERSONALIZED AND CUSTOMIZED PIECES ARE NON-RETURNABLE. ALL OTHER PIECES MAY BE RETURNED OR EXCHANGED WITHIN 10 BUSINESS DAYS OF RECEIPT. RETURNS AFTER 10 DAYS ARE ELIGIBLE FOR STORE CREDIT.