Navigation and Content

We use cookies on our website. Cookies are used to improve the functionality and use of our internet site, as well as for analytic and advertising purposes. To learn more about cookies, how we use them and how to change your cookie settings find out more hereundefined. By continuing to use this site without changing your settings you consent to our use of cookies.

Secondary Navigation

OUR CONTINUOUS IMPROVEMENT PRACTICE

First Choice is DHL’s worldwide practice toward continuous improvement utilizing world-class techniques. It requires everybody within the organization, every day and everywhere, to be a quality leader. The aim of First Choice is to provide you, the customer, with service excellence that lasts, thereby becoming (or remaining) your “first choice” among service providers. The thrust of First Choice is to create greater focus on your needs among employees and within business processes in order to provide you with absolutely unbeatable service. The aim of First Choice is to ensure that our services make your lives easier, giving you more time to focus on your core business.