March 15, 2010 WIC Update

SUBJECT 1: WIC Basic Orientation and MOWINS Training Dates for April – June 2010SUBJECT 2: WIC Customer Service Tips Newsletter by Learning DynamicsSUBJECT 3: Haitian Refugees in the WIC Program

WIC Basic Orientation and MOWINS Training Dates for April – June 2010: WIC Basic Orientation and MOWINS Training Dates for April – June 2010: The WIC training schedule for April through June 2010 will be posted to the web. Please contact the trainer listed on the registration form for any questions concerning a particular training. The registration form is located at this same web address.

WIC Customer Service Tips Newsletter by Learning Dynamics: Attached is the Learning Dynamics’ latest WIC Customer Service Tips Newsletter. This issue addresses the role that patience plays when working with participants, particularly challenging ones.

Haitian Refugees in the WIC Program: Due to the recent earthquake in Haiti, some Haitian refugees may come to Missouri and ask to be on the WIC program. In general, the Haitian refugees should be treated as anyone else seeking to be on WIC. If the person is homeless, treat them as you would anyone else who is homeless. See E.R. # 2.05200. If the person is living in a homeless facility or similar institution, refer to the same E.R., paying particular attention to sections B. and C. The local WIC provider shall have an MOU with the homeless facility or other institution where the WIC participant is residing. If you have questions, please contact the TA team assigned to your area.