Reviews

Most Helpful Favorable Review

Most Helpful Favorable Review

Valeria C.

Administrator

I love how the chat button is integrated into each page! It makes it super easy to navigate, and when you need help its one click away! How cool is that? Each time I've chatted with anyone about numerous things, I get help from an expert. This last time, I...

G2 Crowd User in Marketing and Advertising

I like that it does keep the documents organized, and that we are able to copy projects and tasks.

Sara H.

User in Marketing and Advertising

Ease of inputting time in through the time card function. Great customer support. Love being able to check client budgets in real time.

Audrey C.

Agency in Marketing and Advertising

Their customer service is impeccable. From the initial customer service sales representative, Ivor, to the implementation team, Sree, specifically, they took the time to understand our business and develop a solution that works from all of us - our clients,...

Most Helpful Critical Review

Most Helpful Critical Review

Andrew C.

Administrator in Public Relations and Communications

Users are given dozens of options when producing a simple report, and the written explanations vary little, making it confusing as to what information will be pulled in a given report.

G2 Crowd User in Information Technology and Services

I really dislike that there is no mass time entry/deletion/moving/copying. If I have input several time entries on the wrong date, I have to delete them individually and re-add them to the correct date.

G2 Crowd User

Lots of issues with security settings and access, printing, core updates that delete our existing information or files, information being moved around or lost, being incompatible with quickbooks. Help desk is useless, usually the resolution is having to...

Brian M.

User in Hospital & Health Care

Time off functionality is not as straight forward as the rest of the product. It can be confusing at times or seems to require extra clicks. The integration with Quickbooks, has seemed daunting to me in that we have been using Quickbooks in with a certain...

I love how the chat button is integrated into each page! It makes it super easy to navigate, and when you need help its one click away! How cool is that? Each time I've chatted with anyone about numerous things, I get help from an expert. This last time, I...

Most Helpful Critical Review

Andrew C.

Administrator in Public Relations and Communications

Users are given dozens of options when producing a simple report, and the written explanations vary little, making it confusing as to what information will be pulled in a given report.

I like that it does keep the documents organized, and that we are able to copy projects and tasks.

Most Helpful Critical Review

G2 Crowd User in Information Technology and Services

I really dislike that there is no mass time entry/deletion/moving/copying. If I have input several time entries on the wrong date, I have to delete them individually and re-add them to the correct date.

Ease of inputting time in through the time card function. Great customer support. Love being able to check client budgets in real time.

Most Helpful Critical Review

G2 Crowd User

Lots of issues with security settings and access, printing, core updates that delete our existing information or files, information being moved around or lost, being incompatible with quickbooks. Help desk is useless, usually the resolution is having to...

Their customer service is impeccable. From the initial customer service sales representative, Ivor, to the implementation team, Sree, specifically, they took the time to understand our business and develop a solution that works from all of us - our clients,...

Most Helpful Critical Review

Brian M.

User in Hospital & Health Care

Time off functionality is not as straight forward as the rest of the product. It can be confusing at times or seems to require extra clicks. The integration with Quickbooks, has seemed daunting to me in that we have been using Quickbooks in with a certain...