Shipping

Florida Next Day Shipping!

Orders placed before 2pm (EST) will be shipped out the same day! For our Florida customers not in the panhandle (*see zip codes below) you can expect your package to arrive the next day if your order is placed before 2pm.

The shipping quote that is on your order is just that, a quote. Most of the time we are able to stick with that quote, but if for some reason the shipping costs are higher or lower we will notify you. Shipping insurance is included in the shipping cost for up to $100. If you would like us to purchase additional insurance on your package, please let us know before we ship the package as we would be happy to do this for you. It may incur an additional cost depending on package size, weight, and destination.

Packages with a value of over $100 may require an adult signature upon delivery of a package. We would be happy to assist in making sure it gets shipped the way you would like.

You are responsible for all duties and tariffs on international orders

If an item is shipped and returned because it is not deliverable due to an incorrect address, you will be responsible for shipping both ways.

If the product is returned because the freight company could not reach the customer, this will be considered a return, and the order will be subject to our regular return policies.

We like to choose which company carries your shipment, but if this is a problem, just let us know…we like to work it out. Since we do not have the shipment once it has been shipped, and we aren’t masters of time and space, we are no longer able to change the shipping address or the contents of the package. We cannot make a delivery happen on a certain day, and we can only approximate delivery times based on what information the carrier has provided us.

Unfortunately, we will no longer be servicing Indonesia, Sweden or Denmark due to fraudulent charges and the high volume of computers spammers in these areas. So sorry for the inconvenience. We wish it wasn’t this way.

If, upon inspection of a shipment, the product is visibly damaged, call us while the driver is still there! Please open the package upon receipt, before the driver leaves if possible, and inspect for damages. If you discover damage upon opening the box, call us right away. Doing these things will expedite receipt of a replacement product on your end, and reimbursement from the shipping company on our end. If you do not inspect your shipment for damages right away, we cannot be held responsible for the damages later.