Jess at Stratton is perfect I never buy a car without her.

Three years ago I was lucky enough to be referred to Jess at Stratton Finance by just talking to a parent at my sons cricket match about needing finance for a new car.

Since then Jess has arranged five different car loans for myself, family and friends. I highly recommend Jess to anyone seeking Finance.
Jess gives you the information you need to make the right decision for your budget.

Nothing is ever a problem for Jess, she even took my calls on weekends. Love Jess won't ever go past her. Happy to discuss with any potential client Jess' fantastic customer service. Its all word of mouth especially when the client is extremely happy with the service provided.

Thank you very much Jess at Stratton South West for all you do for us you truly are amazing at your job.

Excellent service

5 out of 5,
reviewed on Mar 15, 2018

Steve Kerr assisted me in acquiring a loan for my car. His correspondence was excellent and the loan settled the next day. He also took the time to explain everything and the interest rate offered was very competitive. This was all done after a big stuff around caused by me not doing the appropriate research when attempting to set up salary packaging through my employer.
Thanks Steve. Highly recommend.

Stratton charged me 16%!!! INTEREST!! on a car loan!??

1 out of 5,
reviewed on Mar 14, 2018

They state 5.8% pa on the website BUT !! Stratton Finance charged me 16%!!! INTEREST + Stratton Fees + The Their nominated Bank Fees + Warranty Fees Totally insane!!! when terminating car loan! Be very careful when dealing with these people. They operate on smoke screens and mirrors when you sign up to any type of loan be sure to read the contract about termination and if it is not in the contract make sure they place it in there!! These interest fees and percentages were not in my contract!! They will charge you interest in advance when you terminated the loan early. Their response was nothing but silence on the end of the line, had i gone with any other bank or even simply a credit card I would have saved thousands!!

Highly Recommended

5 out of 5,
reviewed on Mar 06, 2018

It's 2nd consecutive occasion where Stratton Finance has helped me to finance a car through them. Alex Wah Day goes above and beyond to explain the whole process, find the best lender and eventually makes it a hassle free smooth affair. Thank you Alex and Stratton and I will be back for the 3rd time in coming years.

Exceeded Expectations

5 out of 5,
reviewed on Mar 06, 2018

This is the 3rd vehicle that I have leased through Stratton Finance, needless to say that my returning business is a measure of a happy customer.
Great service from Arrel Aussieker and the team especially as I have not been the best in selecting my vehicles.
Will return for a 4th lease in July next year, keep it up guys.

Excellent service!

5 out of 5,
reviewed on Feb 25, 2018

We recently used Stratton Finance to obtain a car loan, Stratton can be so fortunate to have David Humble on board! From the start to end everything went smoothly, he kept us up to date during the whole process , and nothing is to much hassle for him! Thank you so much Stratton and David Humble you are the best, will definitely use you guys in the future again!

Very poor customer service.

1 out of 5,
reviewed on Feb 22, 2018

I applied for a loan nearly 3 weeks ago & made contact 1 week in, still no reply, i can only assume that some how I do not meet the criteria, I have paid off previous loans early, have excellent assets so not sure why no contact, i can only assume that Stratton & its employees are rude & lack basic customer service skills, avoid them look elsewhere.
Steve.

A very happy customer...

5 out of 5,
reviewed on Feb 13, 2018

I would firstly like to say thank you and I'm so very impressed, I have never had customer service like I have received from Stratton Finance, I was under the impression that it no longer existed. Daniel Hull was my contact with the company and showed great knowledge and skill in his dealings with me. It was unfortunate at the time I was out of country on business and also was over the Christmas and new year period, but this didn't deter Daniel he was always available and willing to help with any issue or questions that came up day or night. I will recommend Stratton Finance to everyone and anyone based on the level of service, commitment, professionalism and the willingness to make sure everything went well with every area of my dealings with your company. I'm finding it hard to express just how impressed I truly am with my total experience. You truly have a remarkable leader in Daniel Hull. Thank you for a pleasurable buying experience....

Elias Elagha was very helpful

5 out of 5,
reviewed on Feb 08, 2018

I got a loan through Elias Elagha, the service was efficient and quick, he was so helpful, and I am very happy with my loan details, I would recommend Stratton Finance to my family and friends
Thank you again for your excellent services.

Matt Sealle is the man to see

5 out of 5,
reviewed on Feb 08, 2018

If you want great prompt reliable service from Stratton finance, Matt Sealle will go above and beyond to help you. Cant thank him enough. I have been dealing with Stratton Finance (Matt Sealle) for over 10 years now and wont go anywhere else and everyone i have recommended to him say they are really pleased with everything from start to finish !!

Ignored completely

1 out of 5,
reviewed on Feb 07, 2018

I applied for a loan and every started off great. I had sent off all the required information and now nearly 2 weeks later I still have not been contacted.
I have left voicemail messages and sent emails requesting an outcome but have been completely ignored!
If i did not qualify for a loan sending a simple email would have done the job but instead I have been completely ignored which is unprofessional and very rude!

Comments

Stratton Official

Hi Kat, thanks for the feedback.
This is disappointing to hear; can you please email your contact details to social@stratton.com.au? Our customer satisfaction team can investigate this for you.
Kind regards, Stratton Finance.

Hi, has anyone here used car connect? If so how much did you save on your new car purchase?
Cheers

Yes, they're sensational. Very thorough and the guys I've spoken to seem to be across all the models I was considering. Extremely knowledgable and the price I ended up getting was far better than what I negotiated through my local dealer.