Laser Printer, Plotter Repair and Maintenance

If your printers are down and you
need help, you can't afford to work with a printer
service company that is non-responsive to your
needs. You need your equipment fixed right the first
time and you need to work with service people that
listen to your problems, that care and are concerned
about your business. That's why you've come to LSI,
you know you can depend on us to take care of your
printers in a timely, courteous and professional
manner. We treat you like our neighbor because we
are your neighbors, we are locally owned and
operated, a father and son business for over twenty
three years and counting!

For most of our
customers the additional costs and trouble of having
someone monitor their printing environment around
the clock is not always practical or for that matter
even necessary. We've found over the years that if
our clients subscribe to one of our Preventative
Maintenance Support Contracts their printer downtime
is significantly reduced if not altogether
eliminated. If a printer is properly cared for and
maintained over the course of it's life cycle a user
should experience very few hardware problems.
Properly cared for includes the occasional cleaning
and replacement of normal worn components such as
toner cartridges, fuser, feed and pickup
rollers. All of this is monitored by our staff with
a Preventative Maintenance Support Contract. In most
cases this completely eliminates the need for hiring
a Managed Print Services company to monitor their
printers, which also means no extra software to
install on your servers!

We believe that a
properly managed printer environment absolutely
requires someone to occasionally physically "look
inside" a printer to get a feel for the condition of
the printer during it's lifecycle. A monitoring
program can't really do this, it may detect when a
problem is beginning to happen, but by that time the
printer is already in need of maintenance and
frankly that could have been avoided by a properly
conducted and scheduled Preventative Maintenance
routine! That's why LSI offers "old style" Managed
Print Services that includes an actual tech
performing tired and true physical maintenance of
your printers on a predefined schedule basis. We're
experienced printer service and repair professionals
and can detect when it's time to replace components
that are approaching the end of their lifecycle
before your printer starts experiencing problems.

Printer maintenance includes testing, cleaning, lubricating, adjusting, and the replacement of unserviceable parts in order to keep the equipment in good working order during the period covered by the agreement. Cleaning is to be done on a periodic basis. Items not included are consumables such as toner cartridges and user maintenance kits.