Our standard delivery is free by Royal Mail 2nd Class - there are some exceptions and you can see these on our Delivery page. These include refridgerated items and aerosols which have to be sent via our Next Day Courier service.

We also offer delivery by Royal Mail 1st Class or a Next Day Courier service for a small fee (for items in stock ordered before 12pm Monday to Friday - excludes Saturday delivery).

Orders under £20 have a £2.50 handling fee automatically added.

Food deliveries weighing 2kg and over ordered before 12pm (Monday to Thursday) will be delivered next working day by courier - Monday to Friday - excludes Saturday delivery. Orders placed on a Friday, Saturday and Sunday will be delivered on a Tuesday. Orders weighing over 6kg are sent free.

If you see the "prescription required" sign next to an item you’d like to order, it means the item can only be issued with a prescription. While you can add these items to your shopping cart and pay for them along with other non-prescription products, we can’t dispatch them until we’ve received a prescription.

Product reviews for prescription products are not allowed by the RCVS. But here is what our customers say about our service: