PSN Outages and Problems | Error 80710A06

Update 4/25:
“I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or timeframe to share at this point in time.

As we previously noted, this is a time intensive process and we’re working to get them back online quickly. We’ll keep you updated with information as it becomes available. We once again thank you for your patience.”

Update 4/23 11 PM Eastern:
“We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online. Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.
We thank you for your patience to date and ask for a little more while we move towards completion of this project. We will continue to give you updates as they become available.”

“An external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th. Providing quality entertainment services to our customers and partners is our utmost priority. We are doing all we can to resolve this situation quickly, and we once again thank you for your patience. We will continue to update you promptly as we have additional information to share.”

Update 4/21: It looks like the PSN maybe down for up to two days. They are not officially stating a reason, but many rumors, including attacks by ANNONYMOUS, have surfaced.

“While we are investigating the cause of the Network outage, we wanted to alert you that it may be a full day or two before we’re able to get the service completely back up and running. Thank you very much for your patience while we work to resolve this matter. Please stay tuned to this space for more details, and we’ll update you again as soon as we can.”

Original Post:

The PSN is experiencing a lot of different errors tonight, 4/20. I was signed in, and trying to get into the PS Store told me, “Your attempt to add funds automatically to your wallet has failed.” As of now, 10:45 PAC, I can’t sign in. Others are also reporting issues.

A Post on the official PSBlog has this to say:

“Update on PSN Service Outages
+ Posted by Patrick Seybold // Sr. Director, Corporate Communications & Social Media
We’re aware certain functions of PlayStation Network are down. We will report back here as soon as we can with more information.

It appears as if this downtime wasn’t a result of an Anonymous attack, right? Anyway, annoying, as my wife and I were going to watch a movie on Netflix. But we have a media server by means of which I can stream video, movies, Hulu, Netflix, and so on to my PS3, so it was easy enough to circumvent the problem. I feel sorry for people who’d set up gaming dates, though!

premiersoupir: Anyway, annoying, as my wife and I were going to watch a movie on Netflix

You can still use netflix without being singed in because the PS3 is still getting an internet connection, just has DNS problems when trying to access PSN. It’s just on Netflix, you gotta try logging in and after it fails, just exit the login screen and you’ll be in your instant queue, etc. I think mine made me attempt to sign in twice, but I still got to use it, since it still successfully accesses Netflix

Jay:
You can still use netflix without being singed in because the PS3 is still getting an internet connection, just has DNS problems when trying to access PSN. It’s just on Netflix, you gotta try logging in and after it fails, just exit the login screen and you’ll be in your instant queue, etc. I think mine made me attempt to sign in twice, but I still got to use it, since it still successfully accesses Netflix

Interesting — I guess I didn’t proceed that far. I was prompted three times to log in to PSN, so then I gave up and pulled up the media server. If I have this trouble again, I’ll follow your instructions and be more persistent. Thanks!

Like for real if this has to with more hackers, all I have to say is to get a life. Like Anonymous learned that it was the players that were being hurt the most, now this group comes in to mess with us again.
Like my parents are leaving soon, so I was like o snap i could play while they gone, now like wtf i can’t cuz no PSN availability like wtf. On top of that I was up till like 4 playin CO-OP by myself in KZ3 to get the PLAT lol I know playing alone but hello, now I can’t sync with servers. Um I wasted my sleep. GOSH. And now it being down for 48 hours. like wtf. Tomorrows Friday the day I can go all out with friends and play online. LIKE WTF!!!!!!!!!!!!

too the person who said this would not happen to Microsoft better think again anything is possible but not likely to happen because they are premium payed servers were the PlayStation servers are not, I’m a PlayStation fanboy so although this is very disappointing this is what we get for free servers we will just have too wait for further updates

to that person that said this would never happen to 360 (Microsoft) anything with a harddrive and internet can be hacked into etc… thats just the way it is, if the ps3 or 360 didnt have internet and or a hardrive this kinda thing would never happen, how can you hack a computer or a console without internet? lol its impossible, its just the way it is and I wish Sony and Microsoft can find out who does this and pin point the user name and or IP address were these hacks are taken place ether here USA or accross seas.

DDOS attacks are not hacks….anyone of us could do it. You download a javascript program, enter in an IP address and hit a button…the end. Sadly it will take down virtually any site including PSN and XBL.

With the PSN being free it sucks but well it’s not like you are paying for the service. Sony provides it for free. If this happened on XBL I would be pretty pissed since I would actually have to pay for it and there for I expect it to work 24/7 365 anytime I wanna play.

still cant sign in to my acct. is anybody still haveing problems like me still? its now 530pm on 4/22/11 but have a friend that can sign in theirs to watch netflex and it worked on theirs today, so I wonder if its out just in center regions in parts of USA, let me know if you are haveing the same thing thanks.

I DON’T KNOW HOW I’M GOING TO LIVE WITHOUT INTERNET CONNECTIVITY ON MY PS3 FOR A FEW DAYS! D:

Actually I do. Yes I know it’s annoying that it’s down, regardless of why, I can see the inconvenience. I just find it strange with the people angry with Sony, like some guy pumped a switch that caused a million dollar ‘whoopsy’. I can see the outrage over the speculation of hackers, which is justifiable, it’s everyone else on other forums that flip out and go “IAM GET XBOX CUZ SOW KNEE PHALES!” -_- that’s ridiculous.

I’m not worried about living without Internet on the ps3. I have the computer. Course if the internet goes out on the computer. I probably run around screaming bloody hell. But since that’s not happening, I have the PC for PC gaming and what not. I actually wanted to get stuff off the ps store but that will wait until it’s fixed.

still cant sign in to my acct. is anybody still haveing problems like me still? its now 530pm on 4/22/11 but have a friend that can sign in theirs to watch netflex and it worked on theirs today, so I wonder if its out just in center regions in parts of USA, let me know if you are haveing the same thing thanks. ^

As Jay pointed out in an earlier comment, NETFLIX CAN BE WATCHED… it runs over the internet, and has no bearing on if you are signed in or not.

Remove card info from where? PSN has my card info saved so that I don’t have to enter it every time I buy something. Is that what you are referring to? And do you have reason to believe that the attackers have gained or will gain access to that sort of info?

I should really open a new checking account just for digital purchases, so hacking damage could be minimized. You’d think I’d have learned my lesson, as several years ago someone cleared out my bank accounts by hacking my online banking account. Happily, the bank covered those losses.

I think these are really stupid like for real um the thing that happened with mastercard and support for wikileaks was fine, but like SONY, there is nothing wrong in SONY, its all business and they are trying to keep themselves up.

shut I had about $8.00 on my wallet wonder if Ill lose that with the infinite funds, and the personal info. leck I dont thank you need to go and change your your acct. numbers at your bank and if FBI sent out 40 arrest warrants to anonymous lol I like the vid. were he says we r everyone etc… lol this is not fight club and then if they did this Y would you hack a ps3? has nothing to do with goverments like you said in the vid. lol will if FBI is on it and I thank somewere they said in the vid. that they coundnt find us all well maybe not but they would get the big wigs.

@Matt, sorry, we didn’t realize you were on your period. I guess our opinions don’t matter because you live for going around trolling and acting like we care what you say. Quote us dude, we don’t care. We all know ur just a 12 year old troll. Go whine at mom to make you chickennuggets.

yeah but maybe not like this, what it sounds like these hacks pretty much killed the psn just wiped it out, it will proberly be down for a week are longer and I hope Sony will fix it for something like this cant happen again, I wonder if your trophies will be gone are some will be gone etc… and what ever you had in your wallet I wonder if that will be gone? I had 8.00 but also I have a recept that shows my wallet amount after the last thing I got on psn so I would just call Sony and fax or mail them proof, but I thank in a year or two this will happen to Sony again, remember hackers ONLY DO THIS TO PISS YOU OFF NOT SONY and they are winning cause of all this crap people say lol Iam guilty too of being piss off thats the point of Y hacks happen, will at lease thats what I thank.

Sony dont have to do that its a free service not XBL, also people saying they better give us a free game lol uhhh a free game come on thats just dumb to thank that what if Sony was a paid service would people still want a free game? love to see how people will like it if Sony said ok ok its now 50.00 a year like XBL lol people would be piss about that too, the thing people dont realize its a free service and ps3 has better games out meaning exclusive games they come out with exclusive characters like the new MK game with Kratos etc… but people still not happy with the ps3, oh oh they better give us a free game, ps3 is so much better the 360 I mean more exclusive games and exclusive characters and dont forget the blue ray player, and they dont do very much of on the 360 and its not a blue ray player its HD DVD player and again still people not happy with the ps3 and yes this hack sucks bad and Ill be happy when its back up and running. you better hope ps3 doesnt say ok people we will no longer have PSN or online play sorry about that we hope people wont be mad again sorry and they can do that if these hacks keep F@#$%^& up their PSN, what r u going to do if they do that?

oh did I say if Sony does gives us a free game people still would not be happy about that, they would want this and that and guess what people would still say Sony sucks bluh bluh what they did for us just sucks lol Iam just saying that it would be like that, it the simple truth people are not happy about this and they woundnt be happy if they got free game out of it of what ever.

If you ask me this is bs that it took psn engineers 3 days to figure out what was going on when they can just look on the guys website on what he did to u guys. Work smart not hard. I’m switching to xbox for the reason. Shouldn’t listened to gamestop

If you ask me this is bs that it took psn engineers 3 days to figure out what was going on when they can just look on the guys website on what he did to u guys. Work smart not hard. I’m switching to xbox for the reason. Shouldn’t listened to gamestop ^

You don’t deserve to have a PS3….
I hope you get a rlod 2 days into your XCRAP 3Sucky!

No one should switch from anything to anything just because the online service is down. Go and play a single player game, go outside, do something else you don’t need online gaming that badly, remember those things we used to do before consoles were online?

As for this hack issue, I kind of feel it was only a matter of time before it happened to either Sony or Microsoft. It’s a shame it has happened, a shame for the fans, for the staff involved because when you remove the lawyers and and the management and the guys in corporate a lot of the people working on these infrastructures are gamers like us.

Also getting a big laugh out of the people who are crying “Microsoft are behind it” and actually being serious about it.

This is absolutely ridiculous. Sony should be punished for this mishap. I propose that Sony immediately offers all and every available skin for any and every character on MK9. All my friends have been playing online MK9 on xbox360 and yet I have been unable to. The servers were up for a matter of hours, literally. I played 2 ranked matches online, winning one, and losing the other. I stayed up all night playing the story mode for MK9, falling asleep at 9am EST on the 21st. Waking up mere 6hrs later excited to continue unlocking new achievements and being awarded new trophies and I was unable to connect. I thought there was something wrong with my internet. After checking the router I discovered it was not my service provider.
I have been forced to settle and play this great, astounding game on xbox360 online play, which I hate. Xbox controllers suck and there is no d-pad for fast acting moves. I think Sony needs to redeem themselves and grant ALL acting PSN or even PS-Plus Subscribers a chance to purchase DLC characters skins immediately. Fix your s*&% Sony. When I screw up I at least take responsibility for it. Redeem yourselves and I’m sure we will forgive you. I would have understood if PSN was back up by now, but its not! Sad to say…but even WOW servers are up quicker than this…..tisk tisk…..

This is absolutely ridiculous. Sony should be punished for this mishap. I propose that sony immediately offers all and every available skin for any and every character on MK9. All my friends have been playing online MK9 on xbox360 and yet I have been unable to. The servers were up for a matter of hours, literally. I played 2 ranked matches online, winning one, and losing the other. I stayed up all night playing the story mode for MK9, falling asleep at 9am EST. Waking up mere 6hrs later excited to continue unlocking new achievements and being awarded new trophies and I was unable to connect. I thought there was something wrong with my internet. After checking the router I discovered it was not my service provider.
I have been forced to settle and play this great, astounding game on xbox360 online play, which I hate. Xbox controllers suck and there is no d-pad for fast acting moves. I think Sony needs to redeem themselves and grant ALL acting PSN or even PS-Plus Subscribers a chance to purchase DLC characters skins immediately. Fix your s*&% Sony. When I screw up I at least take responsibility for it. Redeem yourselves and I’m sure we will forgive you. I would have understood if PSN was back up by now, but its not! Sad to say…but even WOW servers are up quicker than this…..tisk tisk…..

Ok listen up guys, I’m part of Anonymous so I’ll tell you we had nothing to do with this. We believe its just errors on SONY’s part and not the work of hackers. Though we are not 100% sure that Anonops was not involed, we highly doubt they were. It may even be possible that some rouge Anon members are responsible for this, but again its unlikely. As for the 360 fanboys, quit bragging about buying a 360, nobody here cares. Also, the people complaing about the 360 fanboys, STFU! If you want to be trolled, I’ll be more than happy to do it. PC is the superior race, so you console fanboys can give it a rest. TROLLFACE.jpg

Also, here is what we had to say ‘We didn’t do it; Sony incompetent’. Anonymous. We are Legion. We do not Forgive. We do not Forget. We are Anonymous. Because none of us are as cruel as all of us. Anon.jpg

yeah Iam sure you are GeneticMania, and this being a Sony error as you stated above, yeah sure it is Ill beleave that if they say they did it but would they ever say they did, we will never know now will we, and if you are a part of Anonymous then Y do you even care about this? if you didnt do it or someone else and theirs nothing to worry about even if FBI does get search warrants for your hacking group, and one more thing I really dont thank Anonymous would care about what people thank and whats going on in this PSN problem, lol I really dont thank your part of Anonymous, and your just trying to shut peoples mouths about the 360.

there is a rumour going around the us that bill gates is behind all this. This group anonymous is a bunch of geeks employed by bill gates. It had something to do with playstation releasing mortal combat, portal 2, socom and steam. He offered to buy sony a couple of years back and they didnt sell so hes resulted to do this. He timed it well over the easter weekend also when psn is down xbox live is having a free weekend and now he is getting exactly what he wants by people saying they are changing to xbox

as if you are a part of it you little wannabe and even if you are so what. you can take over my computer euwwwwww. Muppet i will just install windows again. seriously though you little kid were are u going to get in life hacking peoples computers a part from a little hard-on. even if you apart of this shitty little group called anonymous you dont have any friends so you dont have a clue who the next guy is in anonymous and thats the same for all of you, probably only about 4 of u actually know each other in real life. the rest just tag along like little lemmings. bunch of kids emailing each other about taking over the world, whats anonymous best achievement taking psn down for a few days f***ing muppetttsssss all gettin upset because free loading scruff boy “geohotz” got his hands smacked and now ur all cryin but your that big and brave and proud of what you do you dont even dare show any of your faces hiding behind mask because you know if people knew who u were and u were really behind gettin psn shut down u would get ur head takin off and ur mouse shoved up ur a**

I’m no longer messing w psn. Bought my xbox and ready to pay for working online gaming. Better graphics on madden and other games. Tired of excuses from these Sony fools. I used to be a Sony supporter my whole life until I called THE WORST CUSTOMER SERVICE AVAILABLE!!!!! RUDE UNPROFESSIONAL PHONE OPERATORS TO SOME WHO HAD NO IDEA ON HOW TO HELP ME WITH MY PROBLEM(not the outage) Then this stupid outage lasting 4 freaking days that I took vac for. MAN I HATE SONY NOW, F U AND UR WACK EXCUSES!!!!!

What I am really worried about are the achievements that I am currently unlocking on MK9. If i beat the ladder with every character is PSN going to recognize that i have done that even though i did it while PSN was down? Also what about the 75 bucks I had on my account. PSN being down really worries me, as I am a new to PS3. Ive only enjoyed mine for the past 3 months. (320gb slim no problems, Eagle Eye on MK9 rules) Ive been on PC since I was 12…back in the day playing CS1.5 and TFC..so EE is justified. I’m just sooooo worried that my unlocks wont register.onelowhatch@hotmail.com
PSN: onelowhatch
PS. when PSN finally comes back up..any1 who wants to try me in MK9 bring it ;).

I’m selling all of my Sony products if people are interested in it let me know list includes:
– two ps3 less than a yr old
-55″ Sony bravia led-LCD
-46″ Sony bravia 3D
-42″ Song Google
-Sony entertainment system
-Sony Blu-ray player
And the wife is selling her Sony vibrator(3speed)

dave: yeah Iam sure you are GeneticMania, and this being a Sony error as you stated above, yeah sure it is Ill beleave that if they say they did it but would they ever say they did, we will never know now will we, and if you are a part of Anonymous then Y do you even care about this? if you didnt do it or someone else and theirs nothing to worry about even if FBI does get search warrants for your hacking group, and one more thing I really dont thank Anonymous would care about what people thank and whats going on in this PSN problem, lol I really dont thank your part of Anonymous, and your just trying to shut peoples mouths about the 360. ^

I really am part of Anonymous, have been for a while now. Though I don’t agree with the attacks on SONY, I do agree with fight against corruption. also, My opinions > Your opinions

Wow, I haven’t touched my PS3 in about 5 days (just because of the easter, since it’s a major holiday around here) so I don’t really know where all this is coming, but wow! This post is on fire! So much going on here!

I’ll be honest, I haven’t really read everything on the comments, but all this anonymous talk is kind of creeping me out!

I feel everyone is really on the edge when such topic is being discussed!

A rogue group of anons? Isn’t that like a double negative? And really? PSN has worked for 5 years flawlessly and all of a sudden they are having a problem and want to blame hackers for it up to and including filing false allegations to the police/fbi?

Look I’m all about standing up for what you believe in. The anon attacks on the school of scientology and westboro I even cheered on, but the moment “collateral damage” became a factor, I realized how juvenile the group really is. I’d much rather people who assume is ok to have collateral damage just not stand up for my rights.

I’ve also noticed that anon is mostly comprised of pc fans and while I understand they are a diverse group of people with different thoughts, it seems that console fans are highly looked down upon. This is almost a case of fanboyism taken to an extreme at times.

Nontheless, if these are hackers doing this to psn, hope the fbi catches up to them and slap them with their 10 year sentence post haste. If its a technical problem, hope it gets fixed and Sony decides to award us with some game-age.

A rogue group of anons? Isn’t that like a double negative? And really? PSN has worked for 5 years flawlessly and all of a sudden they are having a problem and want to blame hackers for it up to and including filing false allegations to the police/fbi?

Look I’m all about standing up for what you believe in. The anon attacks on the school of scientology and westboro I even cheered on, but the moment “collateral damage” became a factor, I realized how juvenile the group really is. I’d much rather people who assume is ok to have collateral damage just not stand up for my rights.

I’ve also noticed that anon is mostly comprised of pc fans and while I understand they are a diverse group of people with different thoughts, it seems that console fans are highly looked down upon. This is almost a case of fanboyism taken to an extreme at times.

Nontheless, if these are hackers doing this to psn, hope the fbi catches up to them and slap them with their 10 year sentence post haste. If its a technical problem, hope it gets fixed and Sony decides to award us with some game-age. ^

I do agree with you that Anon has recently gotten a little out of hand with their protest recently, and I really don’t quite understand their problem with SONY. However, we are trying to bring Freedom & Rights to those who deserve it, like Egypt. To clear things up though, let me just say that I am not a hacker and that i don’t help them with stuff like this. I fight with words not hacks.

I agree with Pedro eveything is on edge how in the hell did this happen? I mean what the hell but yeah its dumb to fight on this, its already done so whats the point? I just stick up for what I thank about things that r posted here on this post lol, I dont mean to be fighting here but I fell like I should say something, but most of us r guilty, and I dont usely fight on internet I mean whats the point? so I will not post no more about this. Pedro helped me out cause I didnt realize how bad it was, I dont talk much on the internet just a little bit, but I never fight on it like I did above. so sorry to all.

All of u guys talking about switching to x box ur maiming a big mistake if u do. Wat happens if ur x box breaks or u go on vacation for a couple weeks, u end up paying every month for no reason and war happens if I get red ring than u don’t have xbox for a couple months so be thankful for war u have and stop ur complaining because if u had an x box right now and it got red ring than u would be complaining about switching to ps3

I think all this is very simple…PSN crashed from a significant high user increase on 4-19 and 4-20, no pun intended. Many of us are into Socom and portal 2 but what i saw when i logged in on 4-19 and 4-20 were hundreds and hundreds of personal made rooms where people were playing Kombat. Every room from the top to about 50 rooms down were at 80-100 users. This, and other games’, high user traffic adding to the already normal traffic crashed PSN. End of story, happy waiting guys. :/

Andrew: I think all this is very simple…PSN crashed from a significant high user increase on 4-19 and 4-20, no pun intended. Many of us are into Socom and portal 2 but what i saw when i logged in on 4-19 and 4-20 were hundreds and hundreds of personal made rooms where people were playing Kombat. Every room from the top to about 50 rooms down were at 80-100 users. This, and other games’, high user traffic adding to the already normal traffic crashed PSN. End of story, happy waiting guys. :/

Hmm 50 rooms with 100 people each? so 5000 extra people crashed the PSN? lol I don’t think so..

@dave : I don’t know if I can do much to help your point buddy, I mean, I was kind of thrown into this and I don’t really know what exactly is going on, so I prefer to abstain my opinion on this specific subject.

HOWEVER I really feel people are getting very aggressive towards each other and that’s not even because of the hacker x player confront, it’s more because of the tension that was created from the discussion of that topic. People are just disappointed that’s all.

I been so so patient and i guess we have no choice but to continue being patient. Maybe this was god saying some of us (not me) need to go out and have some fun, get some ass or something. haha just have fun enjoy life, I have both xbox and ps3 but i guess now im being punished cause im forced to play xbox Blk ops online for xbox sucks!!!! I have a 2.30 k/d on the psn, xbox 1.42 k/d goes to show u how crappy the controllers are. sigh!!!!

An update would be nice PSN!!!!!! psn is like a wife cause one point u hate them then u love them then u say ur leaving but u know damn well u dont mean it cause if u get an xbox when psn comes back u will regret it.

Please pay attention to what i said…..what i said…and i quote was…that the first 50 rooms…meaning from the 1st room to the 50th room…roughly..approximately were at 100 users. Thus, all the other rooms had users in them too…A LOT of users. But when u scroll down and all u see is …
100
100
100
100
100
…you would think there are thousands and thousands of users on as well. And, the release of the other games. Its now confirmed that its malicious anyway…so i was wrong : /http://www.1up.com/news/playstation-network-still-downre-no-return-timeframe

yeah it proberly be down for a little longer, does any body read this post before you click the comment link? its updated and Sony did say something on 4/25. looks like PSN is going to be down for a good little while longer but hey I could be wrong.

Your All wrong! And quite frankly, Im disappointed in all of you pot smokers that are sitting there stoned in your vegatative state wondering why your PSN isn’t connecting and completely ignored the fact that the servers went down on NONE OTHER than 4-20-11.

This was a MASSIVE PSN SMOKEOUT in one way or another.

I prefer my scenario that their IT Techs got so wasted on 4-20 that they mistook their servers for bongs, filled them with ice and water before they all took turns on Mary Jane’s Hard but Ample drives.

I would have preferred that they invited some of us more seasoned IT Buffs so that we could have shown them what you can bake with some THC and an IP address. Apparently, they’re fast learners at Sony!!!

So, in an effort to rectify this situation I am posting the name of the culprit that allowed all of these PSN partakers to complain. Now SONY must sit down and HASH this out.

It’s YOU!

Call your local Cannabis Club and see what secrets Sony has been learning the past 6 DAYS!!! Then smoke a fatty, play a boring ass campaign game and reminisce the days of ONLINE GAMING.

TRUST ME, Your not alone.

BTW,

Lets not stroke someone else’s ego. We all know that Mary Jane and her 420 friends caused this smokeout. Until the smoke clears, lets keep it that way.

This break is great! go outside, walk, run, and exercise. Son is doing other things. Is funny to me reading the negative reactions , just makes me think when the time comes where there wont be any tv, or anything. Will you survive??