Leave a review about Flip

Flip

Flip Broadband is one of the new breed of NZ broadband providers. Flip Broadband say that they do the same thing differently giving you cheap and reliable broadband plans whilst looking to keep the other NZ broadband providers on their toes.

Flip Broadband provide only a few different broadband plans as they like to keep things simple.

Flip Broadband don't yet offer Flip Ultrafast Fibre Broadband but they do have different broadband plans with different data limits and variable speeds. Flip offer all different types of broadband connection, Flip Fast Broadband or Flip Very Fast Broadband - even the broadband plan names are simple at Flip internet.

Flip Broadband also offer two great value adds. You can get FREE NATIONAL CALLING for one hour at a time which then costs 20c p/min after that... or just hang up before the hour is up to avoid paying the per minute charge. Or you can select FREE 60 CARRY OVER MINUTES. The carry over minutes don't expire for a whole year and can be used to call 85 destinations including New Zealand mobile phone numbers.

At Broadband Compare we list and compare Flip broadband plans alongside the other broadband providers in New Zealand. Flip Internet provides broadband internet just like the big telcos, except at Flip Internet the big difference is they give it to you with no contracts, carry over data and leading online support.

Flip broadband focus their customer service and broadband support around their online system. To keep costs low and simple, Flip broadband have invested a lot of time making sure everything is at your fingertips in their online support system. Flip Internet only provide phone support for Technical Issues – 10am to 7pm, every day of the week.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Rating: high to low

Price per month

Total: 5.6

Reliability

5.5

Speed

5.4

Support

4.9

Features

5.4

Value

5.9

Average from 68 reviews

Showing 46-50 of 73 items.

2017-09-06 20:41:15

Albert Thomas 5.4

At first everything was good...in the last 3 to 4 months,the internet started disconnecting frequently every 10 minutes. I contacted the customer service.They said they could only see it only disconnected once that day which I believe is a lie. Any way I felt so unsafe when I did my assignment for my post graduation. Can't go any further with this connection, so getting a new one.

Pros

Great features...and reasonable price....

Cons

Customer service could be better and helpful...
Speed is only just enough....

2017-08-29 03:36:51

Ruth Dunne 8.0

Great provider .. however could not provide Internet at new address in Richmond

2017-08-28 07:45:25

Paul 8.0

Can't provide fiber

2017-08-24 01:58:57

jazza 5.8

ADSL is ok but for $82.45pm is very high for the speed/reliability which are JUST OK

Pros

no contract but that's every provider these days

Cons

speed and reliability considering price and other option in the market

2017-06-25 00:18:14

Judith 7.2

Wanted fibre and they don't offer it, otherwise would have stayed with FLIP

Pros

Least expensive

Cons

only have online support which is very responsive, but sometimes it would have been good to have spoken with a real person