Welcome to PC PAL Downend
Computer and Laptop Repairs Specialistsfor your Home and Small Business

Computer & Laptop Repairs in Downend

Hi I'm Antony Swenson your Local PC PAL Computer Repair Engineer and I'm here to help you with any computer problem you may have.

I cover Downend and the surrounding areas repairing computers for homes and small businesses.

Dont worry about bringing your computer or laptop to me, I'll come to you and fix it in your home or workplace.

Call me on 0117 937 4852.

PC PAL's engineers are qualified and experienced and hold one or more of the following qualifications:

TestimonialsDesktopsLaptopsSmartphones and TabletsBusiness

Hear what our Customers say!

Thanks to all my customers who have left feedback:

4.85 out of 5 stars - based on 318 reviews

Always excellent service from PC Pal, my go to experts.

4.75 out of 5 Stars

Susan Saunders, Bristol - About 1 weeks ago.

I was very pleased with the prompt and efficient service , which solved my PC problems.

5 out of 5 Stars

Christopher Britton, Bristol - About 1 months ago.

Very helpful. Resolved a difficult problem on my PC for which I was completely stuck. Would certainly use PC Pal again and recommend him to others.

5 out of 5 Stars

Richard Tapson, Bristol - About 1 months ago.

Tony is always friendly, helpful & as a disabled user my PC is my lifeline he can't do enough for me. Many thanks.

5 out of 5 Stars

Philip Gregory, Bristol - About 2 months ago.

Came when said he would, took time to check out problems, when said not worth fixing talked tho what I could do next , arranged to get me. A replacement computer , came back as arranged lot off work that need donning, was complete fixed up my speakers would not work, he checked all out , but said old, and told me which ones would be good to buy, and I did ,as had told me our to put in no problems. Great with older person who doesnâ€™t understand tecical details

5 out of 5 Stars

Doreen Ricketts, Bristol - About 3 months ago.

4.5 out of 5 Stars

Janet Prosser, Bristol - About 3 months ago.

5 out of 5 Stars

Dave Vincent, Bristol - About 4 months ago.

The engineer turned up when expected and dealt with my problem

4 out of 5 Stars

John Waite, Bristol - About 4 months ago.

Everything was done as I would have hoped.

5 out of 5 Stars

John Radcliffe, Bristol - About 4 months ago.

Can always rely on getting a good prompt response and service.

5 out of 5 Stars

John Roberts, Bristol - About 4 months ago.

Mr Swenson is always extremely helpful with my problems

5 out of 5 Stars

Shirley Phillips, Bristol - About 5 months ago.

extremely pleased with every aspect of your service

5 out of 5 Stars

Jan Merson, Bristol - About 5 months ago.

Your engineer Anthony Swenson was very helpful and as I told him, a very patient person which is a quality needed when dealing with members of the public who, like me, have very little knowledge of the workings of our pc's. I am very grateful for your company's help.
PS sorry for the delay in responding but I have been away up North.

5 out of 5 Stars

Marlena Crew, Bristol - About 5 months ago.

very Quick response from phone call to visit
15 mins cant get better than that

4.75 out of 5 Stars

Mary Boulton, Bristol - About 6 months ago.

I have used tony many times to work on my computer and my family computers have always found
him to be friendly and a very good engineer.i am sure I will need him in the future.

4.75 out of 5 Stars

Dave Horrell, Bristol - About 6 months ago.

The engineer Tony Swenson attended very promptly and gave us clear and incisive advice to sort out our computer problems.

4.75 out of 5 Stars

John Haddrell, Bristol - About 7 months ago.

Four excellent's, says it all really. You will be my first port of call, should the occasion arise again, and I would have no hesitation in recommending you. A company aptly named.

5 out of 5 Stars

Jean Hurst, Bristol - About 7 months ago.

Your engineer was not only efficient but took time to explain what he was doing, what choices were open to me, and what I needed to do next.

I will certainly use PC PAL - and hopefully the same engineer - again.

4.75 out of 5 Stars

Murray Stewart, Bristol - About 8 months ago.

We had many problems with my internet company and Tony helped me through it with patience and kindness

5 out of 5 Stars

Christine Chapple, Bristol - About 9 months ago.

5 out of 5 Stars

Teresa Harris, Bristol - About 9 months ago.

Excellent service, with helpful advice, and good outcome. So far, there's a great improvement to response times?

4.75 out of 5 Stars

John Roberts, Bristol - About 9 months ago.

Anthiony came highly recommended and this proved to be spot on, he was professional as well as considerate while in our home. The problem was not straight forward but Anthony just kept using all his experience and eventually solved one of my major problems (printer ). however My lap top needs more attention,and he clearly explained my options and I decided to let Anthony sort the problem ,so look forward to another visit in the near future. TH.Keynsham.

5 out of 5 Stars

Teresa Harris, Bristol - About 9 months ago.

MY PROBLEM WAS DEALT WITH VERY QUICKLY AND
EFFICIENTLY.
WOULD RECOMMEND YOUR SERVICES TO OTHERS.

5 out of 5 Stars

Barrie Coombes, Bristol - About 11 months ago.

- contact was made simply through Yellow Pages.

Excellent service - and I will use again - and pass on details.

5 out of 5 Stars

Janet Windows, Bristol - More than a year ago.

It was a problem of my own making which was solved efficiently.

5 out of 5 Stars

Ian Mitton, Bristol - More than a year ago.

Tony dealt with various issues in a very competent, professional and friendly manner. Highly recommended.

5 out of 5 Stars

Malcolm Taylor, Bristol - More than a year ago.

PC Pal engineer Anthony Svenson was his usual frendly, professional and helpful self.

5 out of 5 Stars

Ray Anthony, Bristol - More than a year ago.

Thoroughly efficient service which went the extra mile! Very helpful advice about all matters concerning me!

5 out of 5 Stars

Fay Holman, Bristol - More than a year ago.

Engineer called at a time to suit me.

4.75 out of 5 Stars

Susan Saunders, Bristol - More than a year ago.

Always excellent. I am never made to feel stupid -which I am. Its wonderful to get help, just a phone call or an Email away. I am never made to feel I am a nuisance.

5 out of 5 Stars

Pat Fussell, Bristol - More than a year ago.

A super quick response a really nice guy and very helpful.
regards Roger.

4.75 out of 5 Stars

Roger Hill, Bristol - More than a year ago.

engineer was very friendly and competent at his job. Service well done.

4.5 out of 5 Stars

Royston Wheadon from Retired, Bristol - More than a year ago.

4.75 out of 5 Stars

Jean Bishop, Bristol - More than a year ago.

Arrived at a time suitable for me. Quick & efficient.

4.75 out of 5 Stars

Susan Saunders, Bristol - More than a year ago.

5 out of 5 Stars

Sabina Bowler-reed, Bristol - More than a year ago.

Second time I have used PC Pal - and as the last time an excellent service from Tony.

4.75 out of 5 Stars

Lesley Putt, Bristol - More than a year ago.

Very pleased with the advice received, the prompt visit and the resolution of difficulties with my printer.
Would have no hesitation in contacting you with regard to any future problems with computers/printers.

4.5 out of 5 Stars

Gillian Boulton, Bristol - More than a year ago.

Instant visit was impressive. Emgineer was patient and helpful. Problem was with downloading Windows 10 upgrade. Slightly concerned about being left with PC working but stuck at 96% of download, but 2 days later evrything has gone througj and we're back in action again, so the right action was taken. Thanks!

4.5 out of 5 Stars

Stephen Hill, Bristol - More than a year ago.

4.25 out of 5 Stars

Bruce Hockin, Bristol - More than a year ago.

Tony was courteous,professional, and efficient so no hesitation in calling on your services again. Tnanks!

4.25 out of 5 Stars

Bruce Hockin, Bristol - More than a year ago.

You hope that your computer will be reliable and not need expert attention too often, even so it's very reassuring to know that someone like Tony is virtually a phone call away, his very presence has a calming effect - he even allowed me to bend his ear with regard to smart phone queries. CAN I SAY MORE?

5 out of 5 Stars

Jill Williams, Bristol - More than a year ago.

Your Engineer visited with no delay, was extremely courteous, friendly and efficient.
I would have no hesitation in calling you again.

5 out of 5 Stars

Lillian Andrews, Bristol - More than a year ago.

5 out of 5 Stars

Martin Christie, Bristol - More than a year ago.

PLEASE NOTE THE FINAL COMMENT NOTED as (***)!

I was completely satisfied with Tonys' visit!
He was very patient with me when discussing my issues, particularly as I am NOT in any way 'Computer Savvy'.
As far as I am concerned Tony is an 'asset' to your business operation and he would be my first 'point of call' the next time I require future assistance!!!
Derek
(***) REGARDING YOUR POSSIBILITY OF USING THIS INFORMATION FOR FUTURE PROMOTIONAL MATERIAL - I RESERVE THE RIGHT TO DISCUSS ANY PROMOTION THAT YOU ARE CONSIDERING TO APPLY MY COMMENTS AND THAT YOU WILL REQUEST MY PRIOR APPROVAL.
Thank You.
Derek H. Hodgkins

5 out of 5 Stars

Derek Hodgkins, Bristol - More than a year ago.

It was a very pleasant surprise to meet some-one who did what he said he would and quickly. The engineer was very helpful and his service was outstanding. I will not hesitate to recommend PCPal to other users.

5 out of 5 Stars

Chris Barton, Bristol - More than a year ago.

My request for a visit was answered very promptly. The engineer arrived on time, he explained the possible problem and spent a great deal of time in identifying the fault. He spoke in non technical jargon which was much appreciated. He answered any queries I had.

I highly recommend the service.

5 out of 5 Stars

Alan Carey, Bristol - More than a year ago.

reliable, expeditious and competent. A p]easure to work with.

5 out of 5 Stars

Tony Charlton, Bristol - More than a year ago.

4.75 out of 5 Stars

Marlene Wood, Bristol - More than a year ago.

Thank you Antony you always sort out my lap-top for me no problem is to small,

5 out of 5 Stars

Anne Ardern, Bristol - More than a year ago.

The engineer was helpful not only in what he did but also in explaining the long-term problem with low speed.

5 out of 5 Stars

Jack Mcginley, Bristol - More than a year ago.

unflappable, knowledgeable and efficient.

5 out of 5 Stars

Tony Charlton, Bristol - More than a year ago.

The engineer arrived punctually, he could have fitted us in earlier, we were the ones that could not make an earlier time. His manner was quietly competent.

5 out of 5 Stars

Sandra Ingham, Bristol - More than a year ago.

5 out of 5 Stars

Keith Hunt, Bristol - More than a year ago.

Tony was very helpful, no problems at all.

5 out of 5 Stars

Pat Cross, Bristol - More than a year ago.

I was very impressed with the service received from my initial call to conclusion of the business. The telephone was answered and my calls were returned promptly, the advice given re purchase of new equipment was comprehensive and helpful, and the work carried out by the engineer was very good.

5 out of 5 Stars

John Haddrell, Bristol - More than a year ago.

5 out of 5 Stars

Stephen Coniam, Bristol - More than a year ago.

The engineer quickly installed the new printer, which he had obtained for me, on my Windows laptop, and spent a considerable time doing the same for my Apple computer. I think he was very patient and extremely hardworking. I would have no hesitation from advising friends to use your company.

Antony was very pleasant and polite and resolved my problem with speed and efficiency.

4.75 out of 5 Stars

Malcolm Taylor, Bristol - More than a year ago.

PC PAL has always been quick on the response and thorough every time I've used them. It's great value for money and brilliant results.
I shall continue to employ your services in the foreseeable future.
Thank you.

Very difficult to be an expert on all software packages. But with an amount of determination and expertise in resolving problems I got the result I wanted.

4.75 out of 5 Stars

John Randall, Bristol - More than a year ago.

I appreciated the fact that the engineer didn't "talk down to me" despite the fact that I don't really understand computers - I just know how to use them for the basics such as email, Facebook, Excel etc. - and the fact that the problem wasn't actually a problem, I'd just inadvertently clicked on an inappropriate key!

5 out of 5 Stars

Sue Bowman, Bristol - More than a year ago.

I am a non technical person and Tony put me at my

ease immediately so would recommend him and

PC PAL should the need arise.

5 out of 5 Stars

Barrie Coombes, Bristol - More than a year ago.

My PC had several problems that were affecting speed and performance. Anthony's diagnosis was accurate and he was able to get things sorted quickly. Good quality of service, helpful advice and all at a sensible price. Spot on!

5 out of 5 Stars

Philip Lee, Bristol - More than a year ago.

I found the engineer very helpful and informative. I had been using Windows 7 so there was a steep learning curve for me and he helped me a lot. A big thank you to Anthony.

5 out of 5 Stars

Pam Byrt, Bristol - More than a year ago.

4.5 out of 5 Stars

Iris Wilcox, Bristol - More than a year ago.

Tony has helped me out several times. Prompt friendly service.

4.25 out of 5 Stars

John Randall, Bristol - More than a year ago.

top man and very helpfull

5 out of 5 Stars

Peter Organ, Bristol - More than a year ago.

I used PC pal recommended by my neighbour, and was very pleased with the service and the promptness of the response which was quick and when he arrived the engineer was able to deal with the problems i had been having although I am not a techi and could only explain in laymans language!. I would certainly use him again.

4 out of 5 Stars

Mavis Hyams, Bristol - More than a year ago.

Prompt, friendly service. Turned out we didn't have a major problem but PCPal provided reassurance and some good advice.

4 out of 5 Stars

Mike Wallage, Bristol - More than a year ago.

We were very happy with service received

4.5 out of 5 Stars

Roger James, Bristol - More than a year ago.

Antony was very pleasant and helpful and responded very quickly to my call. He resolved the problem to my total satisfaction and with a minimum of fuss. I would not hesitate to call again if the need arises.

4.75 out of 5 Stars

Malcolm Taylor, Bristol - More than a year ago.

The task proved to be tricky despite it appearing to be straightforward and the engineer persevered until he resolved all issues. I am delighted to have a printer that is working very well now.

4.75 out of 5 Stars

Margaret Beard, Bristol - More than a year ago.

Very good prompt, efficient and friendly service.We have used this service before and will be happy to use it again.

5 out of 5 Stars

Heather Hunt, Bristol - More than a year ago.

PC Pal backed up photos etc from old laptop and then set up my new one , gave me a lesson on Windows 10 so I felt confident in using.

5 out of 5 Stars

Susan Saunders, Bristol - More than a year ago.

Engineer very patient and thorough, spending
2 1/2 hours trying to repair out-of-date
programme as well as re-instate my email
which was the priority need for the visit.

4.75 out of 5 Stars

Rosemary Gould, Bath - More than a year ago.

Tony arrived on time and spent a patient 2 1/2 hours sorting the problem. I was impressed with the service and would certainly not hesitate to contact pc pal again if I encountered another problem.

5 out of 5 Stars

Lesley Putt, Bristol - More than a year ago.

Very helpful as usual. I recomend PC Pal to all my friends.

5 out of 5 Stars

Peter Bradford, Bristol - More than a year ago.

4.25 out of 5 Stars

Chris Robbins, Bristol - More than a year ago.

Tony always provides professional service, he is very thorough and gives one confidence in his disciplined approach to the problem. I always learn something new from him during his work, and find his advice useful.

5 out of 5 Stars

Bob Miller, Bristol - More than a year ago.

I was impressed by the prompt, efficient service, and by the helpfulness of your engineer who answered my questions patiently. I know very little about computers, and was treated with respect. Also, I was attracted by the Yellow Pages ad. which showed credentials I could trust.

5 out of 5 Stars

Jenny Macey, Bristol - More than a year ago.

2nd visit by Tony (last year internet connection problems) and again a great service. Quick to reply to my 'help' email request, made a convenient day & time to visit, arrived on time and calmly work away to solve the problem. Tony was patient and took care to make things right and gave advice on other PC care at the same time. Over the moon with the service received and recommend strongly. I have no problem trusting Tony or PC Pal. Will be my first port of call in the future. Also I like the monthly newsletter. Thank you

5 out of 5 Stars

Gary Matthews, Bristol - More than a year ago.

Always great service, and quick response.

5 out of 5 Stars

Clarissa Kloska, Bristol - More than a year ago.

Excellent service provided. Tony arrived on time as agreed and he was very helpful and informative. I would have no hesitation in recommending him.

5 out of 5 Stars

Patrick Whelan, Bristol - More than a year ago.

This was my first contact with your co and I
was very pleased with the way in which your
engineer explained everything to me. Being an
OAP I am perhaps not the brightest when it comes to all things COMPUTERISED !!

I will certainly know where to come when I
require help in the future.

4.75 out of 5 Stars

Jim Perry, Bristol - More than a year ago.

Tony has visited us once before and was quickly able to identify and rectify our problem. Once again the service was prompt, friendly and effective. I would recommend this service to anyone with a temperamental computer.

I am a lady pensioner trying very hard to keep up with to-days technology.I do pretty well but now and again something goes wrong and I cannot figure it out, This is when I call on Antony who comes and gets me out of the mire.He shows great patience and always takes the time to explain what has happened.It is good to know that i have someone whom i can lean on in times of technical trouble.A big thanks to Antony.

4.75 out of 5 Stars

Avis Treleaven, Bristol - More than a year ago.

Very patient and helpful.

4.75 out of 5 Stars

Rosemary Gould, Bath - More than a year ago.

Anthony Swenson responded to my request for help very quickly. He worked quickly and efficiently to solve the problem. I would have appreciated feedback on the nature of the problem.

4.5 out of 5 Stars

Trudy Wainwright, Bristol - More than a year ago.

Extremely good service - good advice - I would use you asain -

5 out of 5 Stars

Paul Thomas, Bristol - More than a year ago.

4.5 out of 5 Stars

Roy Vickers, Bristol - More than a year ago.

Phoned Tony Swenson. He came next day and solved my problem very quickly. Very pleased with the whole experience. The cost was very reasonable.

5 out of 5 Stars

Peter Ross, Bristol - More than a year ago.

4.75 out of 5 Stars

Henry Melhuish, Bristol - More than a year ago.

After being recommended by a friend, I thought I would give PC Pal a ring, after a little chat about my problem, I made a oppointment. this was my first time obviously and Mr Tony Swanson was brilliant,great, the results in the end were absolutely great. I had also learnt a bit more also of what he had explained to me. I had years ago done a computer course, but this was just for I.T. ie Database... wordprocessing... spreadsheet. If I ever get a problem again, I will not hesitate to ring PC Pal again... Thanks once again

5 out of 5 Stars

Peter Brown, Bristol - More than a year ago.

As my laptop had finally packed up I contacted PC Pal and when the visit was made this was confirmed. I wanted to replace and asked the Engineer for some help and could not have been more helpful. Having purchased a new one the Engineer came and fixed it for me. Very professional, helpful, kind and would have no hesitation in recommending to family and friends. Thank you Margaret

4.75 out of 5 Stars

Margaret Bartlett, Bristol - More than a year ago.

4.25 out of 5 Stars

David Calderbank, Bristol - More than a year ago.

I was impressed with Tony's expertise. He identified the problem and supplied new equipment for a fixed price. His manner was unhurried and helpful and he was prepared to complete the job irrespective of taking longer than anticipated.

Antony Swenson sorted out my problem with my
lap top. Also was helpful with his advise
in using my laptop.

5 out of 5 Stars

Gordon Wathen, Bristol - More than a year ago.

The engineer was extremely helpful and talked me through all he was doing at each point. I am no way a technical person and he explained everything he was doing so that I could understand a little bit more which made me feel a bit easier using my machine. My personal thanks to him for all his efforts and explanations. If I require assistance in the future I will certainly be calling PCPAL Very many thanks

5 out of 5 Stars

Carole Cassidy, Bristol - More than a year ago.

The engineer arrived on time.
He found it better to use another programme
rather than probably spend a lot of time trying
to overcome the problem I had.
It works so no problem at all.

4.75 out of 5 Stars

Bob Vandereyt, Bristol - More than a year ago.

4.5 out of 5 Stars

David Calderbank, Bristol - More than a year ago.

4.75 out of 5 Stars

Martin Christie, Bristol - More than a year ago.

As always the response was almost immediate, courteous, patient and kindly. So much appreciated being elderly and not IT educated.
Thank you!

5 out of 5 Stars

Brenda Bracey, Bristol - More than a year ago.

5 out of 5 Stars

Roland Fairbrother, Axbridge - More than a year ago.

Problem solved - now working brilliantly, much better than previously. Many thanks.

Having had Windows 10 deciding it would install itself on my computer, with consequent problems of various sorts, Tony has once again sorted things out with friendliness, efficiency and speed of response.

5 out of 5 Stars

John Lambert, Bristol - More than a year ago.

Tony was on time and very helpful,and explained everything about the product.i would recommend him to anyone with computer problems

5 out of 5 Stars

Brian Fox, Bristol - More than a year ago.

Tony was on time and very helpful,and explained everything about the product.i would recommend him to anyone with computer problems

5 out of 5 Stars

Brian Fox, Bristol - More than a year ago.

4.75 out of 5 Stars

Derek Miller, Bristol - More than a year ago.

VERY GOOD AND FRIENDLY SERVE.

4.75 out of 5 Stars

Jean Bishop, Bristol - More than a year ago.

4.75 out of 5 Stars

Ann Banfield, Chippenham - More than a year ago.

Very thorough, painstaking service. Tony took the trouble to follow up a difficulty and found the solution. Very satisfied indeed.

5 out of 5 Stars

John Lambert, Bristol - More than a year ago.

Only had the same engineer on both occasions and he was excellent.

4.5 out of 5 Stars

Joy Liddiard, Bristol - More than a year ago.

Good service from PC PAL. fixed my very slow computer and explained exactly what he was doing. Explained steps I could take to avoid a repeat of the problem happening again and was easy to understand. Very happy with outcome.

I have always found the service I received from
pc pal to be fast and excellent.

4.75 out of 5 Stars

Dave Horrell, Bristol - More than a year ago.

The problem with my computer was dealt with successfully. Prompt service. My equipment is a few years old, and the engineer was patient with completing the work required.

5 out of 5 Stars

Linda Sullivan, Bristol - More than a year ago.

As a very senior citizen I find all this high tech very confusing but Tony Swenson had infinite patience with me when tutoring me on my new computer. Many thanks to him.

5 out of 5 Stars

Joyce Jones, Bristol - More than a year ago.

I get in such a mess but help is always at the end of a phone call.

5 out of 5 Stars

Pat Fussell, Bristol - More than a year ago.

The engineer who came to my aid was prompt, friendly efficient and, most importantly NOT patronising. I was particularly impressed that I got a follow up call to check that all was well

5 out of 5 Stars

Mary Barnes, Bristol - More than a year ago.

5 out of 5 Stars

Christine Whittle, Bristol - More than a year ago.

Very good , efficient friendly service.
No criticism.
I will use again!

5 out of 5 Stars

Roger James, Bristol - More than a year ago.

4.75 out of 5 Stars

Morris Roach, Bristol - More than a year ago.

tony arrived as aggreed date & time.
he was polite,helpfull & informative,
as i am no computer buff.more computer
iliterate than knowlable,he put me at ease
explaned everthing he was doing.puting me at ease.
i admitted to him i was very basic with computer usage enough to get by with.
he showed me what i required to help me to use my pc.wheather i will be ablle to remember it all is another question.
he was very good with me.
thank him from me.

kevern manning-shell.

4.75 out of 5 Stars

Kevern Manning-shell, Bristol - More than a year ago.

very helpful and pleasent

5 out of 5 Stars

Janet Ford, Bristol - More than a year ago.

Always, always reliable. Could not manage without that phone call!!

5 out of 5 Stars

Pat Fussell, Bristol - More than a year ago.

Once again Antony provided an excellent service. I can thoroughly recommend him and PC PAL.

5 out of 5 Stars

Steve Sweet, Chippenham - More than a year ago.

The engineer gave me very sound advice and I appreciate the quick response to my call for work to be done at my home, which saves me having to carry equipment to a computer shop

5 out of 5 Stars

Shirley Phillips, Bristol - More than a year ago.

Hi all great I gave them a ring and sorted out a good time to call, and the job was all done in a few minutes. Regards Dave

5 out of 5 Stars

Dave Vincent, Bristol - More than a year ago.

4.25 out of 5 Stars

Steve Fry, Bristol - More than a year ago.

Engineer called as arranged, excellent ,prompt service. Would not hestitate to recommend .

5 out of 5 Stars

Susan Saunders, Bristol - More than a year ago.

5 out of 5 Stars

Pat Cross, Bristol - More than a year ago.

Your engineer was very thorough, clearing what is believed to be Windows 10 problems. Upgrades, and internet access problems were sorted to my satisfaction. Good work

4.75 out of 5 Stars

Brian Buckley, Bristol - More than a year ago.

Your engineer was friendly, helpful and informative. He provided an excellent service. Thank you PC PAL.

5 out of 5 Stars

Christine Sweet, Chippenham - More than a year ago.

Engineer speaks understandable English to a computer illiterate like me.

5 out of 5 Stars

Anthony Rudrum, Bristol - More than a year ago.

Prompt service, which I will use again when required. Very professional manner, and well worth the hourly charge.

5 out of 5 Stars

Linda Sullivan, Bristol - More than a year ago.

PCPAL gives really good service, prompt action very friendly and understanding taking time to explain.Antony Swenson is very easy to talk to,and I cannot find anything that you could improve,
thank you.

5 out of 5 Stars

Avis Treleaven, Bristol - More than a year ago.

The engineer was very polite
Answerd my questions well
Sat very pationtly working out what had gone wrong with my computer

4.75 out of 5 Stars

Chris Robins, Bristol - More than a year ago.

I found Tony to be very professional and patient as he explained in laymans terms what he was trying to do.He's a credit to the company which will be well recommended

4.5 out of 5 Stars

Jean Drake, Bristol - More than a year ago.

I found Tony to be very professional and patient as he explained in laymans terms what he was trying to do.He's a credit to the company which will be well recommended

4.5 out of 5 Stars

Jean Drake, Bristol - More than a year ago.

It was nice to receive such excellent service.

4 out of 5 Stars

Christine Evans, Bristol - More than a year ago.

First class professional friendly service - excellent value.

4.75 out of 5 Stars

Paul Whitehouse, Bristol - More than a year ago.

5 out of 5 Stars

Keith Winstone, Bristol - More than a year ago.

i have not masterd the download from cloud old documents but i am stiil trying

4.5 out of 5 Stars

Frederick Burnell, Bristol - More than a year ago.

General pc problems that are always well diagnosed.

5 out of 5 Stars

Lee Norman from Norman Associates , Bristol - More than a year ago.

top engineer, well happy

4.25 out of 5 Stars

Peter Organ, Bristol - More than a year ago.

A very good value for money service. I will not hesitate to recommend.

5 out of 5 Stars

Dave Stoate, Bristol - More than a year ago.

Quick response and arrived promptly at time agreed. good technical competence and willing to make effort to explain in laymans language. good overall experience.this was the 4th time using the service and having the same engineer each time built up familiarity and knowledge of the service I required

4.75 out of 5 Stars

John Janke, Bristol - More than a year ago.

Very satisfied with response and service.

5 out of 5 Stars

Jean Bishop, Bristol - More than a year ago.

Tony was able to assist within the day. He understood the issues and was careful to ensure that none of my data was lost and could all be retrieved. He explained the process so I was clear about what was happening. I would not hesitate to recommend him.

Good result to get my PC working again although disappointed to find no knowledge of credential tiles which relates to finger print software incomplete on my PC. Would use again though.

4.5 out of 5 Stars

Chris Harrris, Bristol - More than a year ago.

I called to report a flickering laptop screen. Your engineer explained the range of possible causes and suggested that in order to investigate properly, he'd need to take the laptop away for a couple of days. The problem was fixed first time to my complete satisfaction within the time-frame. A dependable and professional service.

5 out of 5 Stars

Tom Brydon, Bristol - More than a year ago.

When the PC PAL engineer arrived I immediately felt relieved. We had some problems with Windows 10 (we have now gone back to Windows 7) and with Virgin. Anthony went over everything and explained all that he was doing sorting out rubbish from required items and left us very pleased with the service. We would recommend that PC PAL are the people to use.

5 out of 5 Stars

Trevor Dunning, Bristol - More than a year ago.

very good service.

5 out of 5 Stars

Keith Crumpton, Bristol - More than a year ago.

Since I come bottom of the pile with computer skills, I found Tony very patient and understanding,and for me educational. I do not know if I will retain that knowledge but I am further ahead than I was. After Tony had completed his work I had a problem printing an Email, since it seemed the printer was not connected. I phoned Tony who patiently talked me through the steps to check the printer and resolve my problem. I will recommend others to use PC PAL.

4.75 out of 5 Stars

Bob Miller, Bristol - More than a year ago.

On both first and return visits (following removal of laptop for investigation)provided very helpful explanations-technical and operational-of the problem and futures solutions.

4.75 out of 5 Stars

David Calderbank, Bristol - More than a year ago.

I am useless at all this computer 'stuff' it's great to know that someone is on hand to help when things go wrong. Tony is always reliable.

5 out of 5 Stars

Pat Fussell, Bristol - More than a year ago.

Prompt, efficient and friendly service
Thank you!

4.25 out of 5 Stars

Lydia Curtis, Bath - More than a year ago.

Tony arrived the next morning and managed to fix my laptop in no time at all. Highly recommended.

For someone not particularly technically-minded, the engineer patiently explained the diagnosis and offered helpful advice. I have now had to purchase a new laptop but will keep PC Pal's contact details in case I should have need in future.

4.25 out of 5 Stars

Sally Harvey, Bristol - More than a year ago.

This is the second time that I've used PC Pal and as before, the service was first class.

My Virgin Internet connection had died and their helpline had suggested calling out a PC engineer. Your Engineer quickly diagnosed and fixed the problem - a task way beyond my capabilities.

Once the PC had been fixed he also helped me by installing a Powerline network, a job I sprung on him out of the blue. This was not helped by our Puppy eating the eathernet cable?

I'm more than happy to pay someone who knows what they're doing to get me out of a fix!

David Hall
12th August 2015

5 out of 5 Stars

David Hall, Bristol - More than a year ago.

4.75 out of 5 Stars

Beverley Stewart, Bristol - More than a year ago.

Tony was very understanding towards my computer problems and resolved a major problem which could have been a disaster.
Pleasant and most helpful.

5 out of 5 Stars

Mike Thornton, Bristol - More than a year ago.

5 out of 5 Stars

David Bowling, Bristol - More than a year ago.

i can not say how much i am pleased from your visit to put my pc back to normal. the price was great thank you very much

I have already recommended you to my friend. Can't praise you enough. Many thanks

5 out of 5 Stars

Sarah Churchill, Bristol - More than a year ago.

5 out of 5 Stars

Ron Ritchie, Bristol - More than a year ago.

I was very impressed by the swift response to my call - I phoned on Wednesday afternoon and the engineer was here, as promised, first thing on Friday morning.

The cause of my problem was explained in a way that I could understand, as was the proposed solution of transferring my data from the defunct machine to my Notebook PC.

The process itself was quite lengthy so the fee charged was extremely reasonable.

In all, a first class service. Many Thanks!

David Hall

21st June 2015

5 out of 5 Stars

David Hall, Bristol - More than a year ago.

5 out of 5 Stars

Jim Taylor, Bristol - More than a year ago.

Mr Swenson was interested in my problem and discovered all I could tell him. He wanted the best solution and explained what I did not understand.
I was pleased with the end result
J.J.Stirzake.

5 out of 5 Stars

John Stirzaker, Bristol - More than a year ago.

Although the end result to my computer problems was not very good this was not due to any failing in your engineers competence and the slowness of our broadband speed did not lend itself to a speedy remedy, nevertheless I was given good advice.

Anthony is cool and sympathetic to my situation with an old computer with loads on the hard drive.
He is a proper person.

5 out of 5 Stars

Sally Walker-cousins, Bristol - More than a year ago.

A very helpful and friendly engineer who did not use "computerspeak"

5 out of 5 Stars

Allan Smith, Bristol - More than a year ago.

I was very pleased with all the effort the engineer put in to correct my problem and would have no problem calling you again and will reccomend you to anyone
Thank You

5 out of 5 Stars

Terry Warfield, Bristol - More than a year ago.

Very Good

5 out of 5 Stars

Heather Hunt, Bristol - More than a year ago.

All matters dealt with promptly and efficiently

4.75 out of 5 Stars

John Pearce from NUT, Bristol - More than a year ago.

Excellent service, would definitely recommend.

4.25 out of 5 Stars

Elaine Holgate, Bristol - More than a year ago.

Tony sorted out various small problems with my computer in a quiet professional manner and was happy to answer all my questions. The day after he left I discovered my printer wouldn't print photos and Tony returned immediately to sort out the problem. I will recommend his services to others.

5 out of 5 Stars

Rosalind Abbott, Bristol - More than a year ago.

Engineer arrived at time agreed. He was very polite and very neatly dressed in corporate uniform. Listened attentively to problems experienced. I then left him to resolve problems. When he'd finished he explained exactly the work he had done and told me what he thought the root cause of the problems had been, i.e. the Explorer browser. He installed Google Chrome and I am trusting this will solve my problems. I know that if problems persist I can recall him. I have used PCPAL once before and am very satisfied with this second experience.

4.25 out of 5 Stars

Angela Neale, Bristol - More than a year ago.

Impressed

5 out of 5 Stars

Peter Warren from Retired, Bristol - More than a year ago.

Being an o.a.p,I find the new tech.a bit over whelming at times, and as for sorting out any trouble that occurs,I'm useless.Your man came along with patience and kindness sorted it all out, and even took the time to explain what he had done, and the best way to go about things in the future. Thank you Antony, and god bless pc pal.

5 out of 5 Stars

Avis Treleaven, Bristol - More than a year ago.

your service engineer was very helpfull

4.75 out of 5 Stars

Sonia Jay, Bristol - More than a year ago.

I was absolutely delighted with the service.

5 out of 5 Stars

Kath Palmer, Bristol - More than a year ago.

This was the second time I have used your services. On both occasions my requests were carried in line with expectations. I also benefitted from general advice given to me regarding PC matters. I shall have no hesitation in using PC PAL again if I encounter any more problems.

C J Britton.

5 out of 5 Stars

Christopher Britton, Bristol - More than a year ago.

Antony was my engineer and the whole process was as painless as could be. I was kept informed of everything he was doing and he had so much patience with all my questions. I am very very satisfied with the quickness of response and the quality of his work. I will definately be using him again but may not be telling anyone else as I may want to keep him a secret. Only kidding, I have already given his number to a few of my single female friends.
Thanks Antony.

5 out of 5 Stars

Janice Selway, Bristol - More than a year ago.

Very satisfied with the service.

4.75 out of 5 Stars

Jean Bishop, Bristol - More than a year ago.

As a disabled person my PC is my lifeline when it broke down last Thursday I didn't know what to do but after phoning your engineer and explaining the situation he agreed to come out straight away which I thought was brilliant. After running his tests, checks, etc. he found the problem was the fan, gladly it was sorted in no time. Over the last few years I have had to call on your engineers twice, both times I found them very, very professional and was glad I'd picked them.

5 out of 5 Stars

Phil Gregory, Bristol - More than a year ago.

Friendly and quickly down to work. I was left some software that should be run each month to remove malware etc.

5 out of 5 Stars

Ian Mitton, Bristol - More than a year ago.

PC Pal engineer (Tony Swenson) attended very promptly. He provided an efficient service and sorted out the problem with my PC. I have used his services in the past and would recommend PC Pal to friends if needed.

5 out of 5 Stars

Stephen Coniam, Bristol - More than a year ago.

Tony responded very quickly and solved my grand sons computer with no problems, will recommend him as he knows is very knowledgeable and friendly.

5 out of 5 Stars

Janet Downs, Bristol - More than a year ago.

Engineer polite and arrived on time. He found the fault and rectified it with the minimum of delay. Should I have any further problems in the future would definitely return to PC Pal.

5 out of 5 Stars

Rita Brooksbank, Bristol - More than a year ago.

Very professional prompt and friendly service .

5 out of 5 Stars

Sue Saunders, Bristol - More than a year ago.

felt at ease ,did not try to baffle a novice like myself,, excellent !!

5 out of 5 Stars

Robert Caola, Bristol - More than a year ago.

Antony took no end of trouble in setting up my new laptop and showed the patience of Job in dealing with a computer-literate idiot like me.

4.75 out of 5 Stars

Anthony Rudrum, Bristol - More than a year ago.

Very satisfied and will use P C PAL again if required.

5 out of 5 Stars

Jean Bishop, Bristol - More than a year ago.

Tony arrived promptly diagnosed the problems fixed them and talked me through my computer (which was new so I was struggling) in manner which I understood immediately. Excellent service would recommend him highly

5 out of 5 Stars

Jenny Sherborne, Bristol - More than a year ago.

4.75 out of 5 Stars

Maurice Roach, Bristol - More than a year ago.

5 out of 5 Stars

Jill Williams, Bristol - More than a year ago.

5 out of 5 Stars

Jim Taylor, Bristol - More than a year ago.

Having spent money trying to get my internet problem solved, and 2hrs on the phone to my internet service providers â€˜service help deskâ€™ (with no joy) it was great to find someone who could trace the problem and get me back online.

My first contact with PC-Pal had a very swift reply, followed up by a visit at home at the given date and time. The PC-Pal engineer, Antony Swenson, got to work straight away after having a brief history from me regarding my problem. Mr Swenson worked in a tidy, clean and calm manner and made sure everything was OK before leaving

I recommend PC-Pal and wouldnâ€™t hesitate using them again if needed

Thanks

5 out of 5 Stars

Gary Matthews, Bristol - More than a year ago.

5 out of 5 Stars

Nigel Braybrooke, Bristol - More than a year ago.

Happy with everything that was carried out to a high standard

5 out of 5 Stars

Janet Downs, Bristol - More than a year ago.

4.5 out of 5 Stars

Ann Burton, Bristol - More than a year ago.

Antony Swenson, responds quickly to the call out. He is sympathetic as he understands the disruption and stress a non functioning system causes. You cannot fault him. His card is always at our finger tips!

Tony Swenson is our new engineer, having taken over from John Savage. He is proving to be just as wonderful as John. He is friendly and professional in a quiet and unassuming way.

4.5 out of 5 Stars

Wendy Kemp from Jamie's Farm, Corsham - More than a year ago.

Was able to visit two hours after I phoned. Friendly and knowledgeable, willing to visit in the evening to fit with my working hours. Very pleased overall and will definitely use PC Pal again.

4.5 out of 5 Stars

David Sinden, Bristol - More than a year ago.

He identified and fixed the internet access problem efficiently. I was very pleased with the service.

4.75 out of 5 Stars

John Jones, Bristol - More than a year ago.

Mr Swenson is a very well informed engineer, did the work efficiently and was extremely helpful

5 out of 5 Stars

Shirley Phillips, Bristol - More than a year ago.

A very nice person. He sorted out my problems explaning to me what he was doing, he also checked out the computer for me to ensure there was no other problems. No problem in calling him again.

4.75 out of 5 Stars

Jim Peck, Bristol - More than a year ago.

Couldn't be more pleased. An excellent job.

5 out of 5 Stars

Pat Fusssell from Edwin Fussell & Co., Bristol - More than a year ago.

i was very please with the services nothing was to much bother for him and i learnt from him

5 out of 5 Stars

John Comley, Bristol - More than a year ago.

Your engineer Antony was excellent, he inspired confidence and he certainly knew what he was doing and my computer was soon up and running again. I would certainly use your services again should I need them and confidentally recommend PC-PAL to my friends.

Many thanks

Martin West

5 out of 5 Stars

Martin West, Bristol - More than a year ago.

I found Antony to be friendly and helpful with a great personalty felt comfortable to leave him to solve my problem saftly in my house while i attended to other things in different jobs around the house thankyou once again for your help

5 out of 5 Stars

Adrian Osborne, Bristol - More than a year ago.

5 out of 5 Stars

Jim Taylor, Bristol - More than a year ago.

thank you so much for your care and efficiency concerning my computer after it was disabled by threatening and fraudulent people.The engineer was so understanding about this problem . once again many thanks , anne

4.75 out of 5 Stars

Anne Iles, Bristol - More than a year ago.

4.75 out of 5 Stars

Joyce Jones, Bristol - More than a year ago.

Very helpful and problem solved!

4.75 out of 5 Stars

Judith Cradddock, Bristol - More than a year ago.

My decision to have a knowledgeable engineer install my new computer and migrate my files transpired to be a wise choice and the professional way the work was carried out by the PC PAL engineer confirmed this decision.
Thank you.

5 out of 5 Stars

Patrick Gaherty, Bath - More than a year ago.

service was very good ,with an explanation of what was happening. the help for other problems and the way to overcome them was simply explained. a very satisfactory visit.

5 out of 5 Stars

Ray Lillington, Bristol - More than a year ago.

Engineer provided an honest report of the problem and advised us on appropriate action. Efficient service.

5 out of 5 Stars

Stephen Coniam, Bristol - More than a year ago.

5 out of 5 Stars

Sylvia Hewer, Bristol - More than a year ago.

I was pleased with the service, and would recommend PC Pal to other people. Very professional in every aspect.

5 out of 5 Stars

Linda Sullivan, Bristol - More than a year ago.

4.25 out of 5 Stars

Brian Womack, Bristol - More than a year ago.

4.75 out of 5 Stars

Carole Morgan, Bristol - More than a year ago.

Have used you several times over the past few years. Always pleased with the results, service and advice especially with the cost. A very friendly good service.

4.75 out of 5 Stars

John Randall, Bristol - More than a year ago.

turned up on time.excellent service,would recommend.

5 out of 5 Stars

Michael Evans, Bristol - More than a year ago.

Tony was pleasant and polite and helpful.
It is much better for me to have a home visit as I do not drive and therefore i do not have to carry the laptop on the bus or do without it for several days

5 out of 5 Stars

Suzanne Parker, Bristol - More than a year ago.

when in the sh1t who else is there to call!!!!!!!!!! p c pal does what it says on the tin------- fixes the problem

4.5 out of 5 Stars

Peter Organ, Bristol - More than a year ago.

As my computer had been hacked into and a large amount of money taken from my account, I needed
a quick response to deal with the problem.
Your Engineer arrived at the time he had given me and got to work immediately,I felt that my computer was more secure when he had finished giving me peace of mind.
I will have no hesitation in using your services again if I have any further problems

5 out of 5 Stars

Ron Fisher, Frome - More than a year ago.

5 out of 5 Stars

Kathleen James, Bristol - More than a year ago.

I was advised it was a modem problem virgin checked this morning and said it was fine and that it was a cd rom problem help cause im still having the same problem

4.25 out of 5 Stars

Donna Sylvester, Bristol - More than a year ago.

Tony put our computer back to working order without making us feel silly that we weren't able to do it ourselves. He was very pleasant (if a little cheeky whilst talking to my husband about me!!) and we would not hesitate to call him again if needed but we hope this won't be necessary for a long time to come.

4.5 out of 5 Stars

Marlene Wood, Bristol - More than a year ago.

4.75 out of 5 Stars

Murray Grant, Frome - More than a year ago.

on time as aggread,under standing he was dealing with a luddite.thanks again

4.75 out of 5 Stars

Adrian Punter, Bristol - More than a year ago.

Very kind and considerate service; very much appreciated.

5 out of 5 Stars

Brenda Bracey, Bristol - More than a year ago.

The engineer was not able to restore the data on my laptop but he tried for nearly a week. It was my fault that everything was lost but I give him full marks for tying.

4.25 out of 5 Stars

Graham Ferrier, Bristol - More than a year ago.

Many thanks for your help and service i cannot fault you at all.And i will tell other people about your response and your service that i recived from your good self. many thanks once again.
M.Richards

5 out of 5 Stars

Malcolm Richards, Bristol - More than a year ago.

Tony was very pleasant and explained any technical terms so that I and my boss could understand. He worked patiently and diligently through our couple of technical problems and resolved them so far as was possible. We would definitely use his services again.

5 out of 5 Stars

Jacki Carpenter from Sabina Bowler-Reed, Solicitor, Bristol - More than a year ago.

5 out of 5 Stars

Basil Webb, Bristol - More than a year ago.

I found PC Pals in my local magazine and was very impressed when I went on to their web site. Tony the engineer who called on me could not have been more helpful and sorted my problems out very quickly. I have already told all my friends about PC Pal and I would recommend them to anyone with a computer problem. Thanks for your help

5 out of 5 Stars

Grace Lumbard, Bristol - More than a year ago.

found your engineer to friendly and knowledgeable like the service so thank you very much P C PAL

5 out of 5 Stars

Adrian Osborne, Bristol - More than a year ago.

very helpful

4.5 out of 5 Stars

Robert Caola, Bristol - More than a year ago.

Tony was very helpful and went out of his way to reassure us it was probably the settings on our NZ tablet causing the problem and not us being thick.

4.75 out of 5 Stars

Kelly Wells, Bristol - More than a year ago.

The problem with my computer proved very difficult to solve but I was really impressed with the determination and commitment of the engineer. He left me feeling confident and reassured.Many thanks, Mary Barnes

5 out of 5 Stars

Mary Barnes, Bristol - More than a year ago.

Friendly and helpful. Short reaction time and arrived on time. Good communication in layman terms. Achieved all the objectives set for the visit

4.75 out of 5 Stars

John Janke, Bristol - More than a year ago.

Tony was great. A pity that the computer couldn't be fixed but I guess these things happen.

5 out of 5 Stars

Anne Lewandowsky, Axbridge - More than a year ago.

Anthony Swenson visited me for a repair to my computer on 20-03-2014.He had a very pleasant personality.I am very deaf and asked him to speak slowly and clearly which he did.We were able to communicate very well which is a very refreshing change for me. Most people do not understand and are not sympathetic. The repair is on-going.. Kind regards.....George Shepherd

5 out of 5 Stars

George Shepherd, Bristol - More than a year ago.

Tony was quick to come and see us and was prompt for the appointment, he explained to situation in a clear and concise manor.

I thought thatTony was very good and helpful. The response to my call was very prompt

5 out of 5 Stars

Elaine Derisz, Bristol - More than a year ago.

Very rapid response for a not too easy problem to solve plus a revisit as soon as a new problem was found.
Hopefully sorted now !

5 out of 5 Stars

Liz Morgan, Bristol - More than a year ago.

Tony arrived on time, was very friendly and efficient and managed to get the job done in the minimum amount of time. I would definitely recommend him and call him again, if needed.

5 out of 5 Stars

Pete Connor, Bristol - More than a year ago.

Tony turned up on time and he sorted out all my problems including some I didn't know I had, he attempted to explain what had gone wrong it didn't all sink in but he was very patient with me and Igot most of it in the end, when he left me I felt it was money well spent. This was the second time he had helped me out and won't be slow to use him again if ever I need help with another problem. Thank you

4.75 out of 5 Stars

Edward Mccarthy, Bristol - More than a year ago.

Tony made absolutely sure that I was aware of all the information required to be successful
in the operation of the new computer

4.75 out of 5 Stars

Basil Webb, Bristol - More than a year ago.

Very pleased with the result, I now have the computer back to as it was new. Only wish I had contacted PC PAL sooner. Highly recommended.
DAVE OSBORN BRISTOL.

4.5 out of 5 Stars

David Osborn, Bristol - More than a year ago.

Very goos and eficient.

5 out of 5 Stars

Lee Norman from Norman Associates Ltd , Bristol - More than a year ago.

Arrived at the time agreed, worked well to sort out my problems, was very friendly and willing to explain what he had done. Made sure everything worked correctly before leaving. Would recommend to anyone needing their computer sorting out.

4.75 out of 5 Stars

Clive Newman, Bristol - More than a year ago.

Contacted Tony at the beginning of the week, booked a day which was suitable to me and the rest is history. Arrived bang on time and set to work, a few hours later and my PC was up and running perfectly.I tried to resolve my PC problems but after 4 months of trying to do so and failing, it was then time to call in the experts 10/10 !

4.75 out of 5 Stars

Matthew Cooombs, Bristol - More than a year ago.

Tony was completely professional throughout; very fast response time from call to visit, and indeed fast return of laptop after repair.

I cannot fault his service and manner throughout.

5 out of 5 Stars

Neil Piggot, Bristol - More than a year ago.

We had email problems and it was diagnosed and rectified within 2 hours.

4.75 out of 5 Stars

Lee Norman from Norman Associates Ltd , Bristol - More than a year ago.

Very assured, workmanlike attitude on the phone when I booked a visit. Prompt arrival and a very professional focused execution of the work to achieve complete success, within the time-scale originally suggested. I was fully satisfied.

5 out of 5 Stars

Francis White, Bristol - More than a year ago.

I was quite overwhelmed by the service I received from Anthony the engineer. He was thoruogh, patient and professional.Most of all he was extremely generous with his time and was clearly unwilling to leave before the problem was resolved to his satisfaction.I would certainly recommend PC pal to others and will use the uservice again with confidence

5 out of 5 Stars

Mary Barnes, Bristol - More than a year ago.

Excellant!! Friendly quick service. Definitively use again and would certainly recommend.

5 out of 5 Stars

Andy Benden, Bristol - More than a year ago.

Tony is a really nice guy and worked hard to solve the problem. He said that he had only been doing this for a year, as his experience grows so he will master the problems faster and more confidently.
Will be realy pleased to have him as the engineer again should I have the need.

Thank you

4.5 out of 5 Stars

Graham Curzon, Bristol - More than a year ago.

I found PC Pal excellent. Very helpful advice. I shall certainly recommend your firm to anyone whom I hear has a virus problem. I learned a great deal. David price.

5 out of 5 Stars

David Price, Bristol - More than a year ago.

I was very impressed with the sevice given,not only to the computer but to myself.thank you.

4.5 out of 5 Stars

Michael Cleverly, Bristol - More than a year ago.

As previously, the engineer was very pleasant, was understanding of what was required, was clear with his explanations and advice and, achieved total sucess with curing the problems that existed. I am
completely satisfied and would not hesitate to contact him again should the need arise!

Antony was very helpful, friendly and competent. He spent a lot of time to correct the problem, which I would never have solved myself. If the need arose, I would happily ring for his help again and would recommend him.

5 out of 5 Stars

Judy Millward from Judy Millward, Bristol - More than a year ago.

It was extremely gratifying to have an engineer call to the house to fix the problem less than 24 hours after my initial contact. The engineer was knowledgeable and helpful and once he had finished his checks I was satisfied that my computer was secure. In addition to resolving the original problem (hacked contact list) he ensured that the anti virus system was properly installed and gave advice on maintaining a secure system. I also felt it was extremely good value for money.

5 out of 5 Stars

Ian Salt, Wotton-under-edge - More than a year ago.

With no knowledge, I was in need of 'basic' assistance which the engineer provided in a pleasant manner. Having plucked him randomly from Yellow Pages, I was well-satisfied with the way in which he listened to me and then took pains to explain the
problems which are currently awaiting further investigation.

5 out of 5 Stars

Graham Knight, Bristol - More than a year ago.

Engineer Did a great job will be recomending to all my friends & colleges

5 out of 5 Stars

Andrew Coles, Bristol - More than a year ago.

Engineer Did a great job will be recomending to all my friends & colleges

5 out of 5 Stars

Andrew Coles, Bristol - More than a year ago.

Explained the problem, explained how it would be sorted, then sorted it - with a running commentary of advice about how to avoid it in future
What more could we want - bloody marvellous and thank you
Mike D

5 out of 5 Stars

Michael Ducker, Bristol - More than a year ago.

Anthony was prompt, very friendly and knowledgeable about the issues we had with our laptops. He explained what he needed to do in easy to understand terms, which is much appreciated, then gave us an idea of how much it would cost.
The laptops were returned to us within the scheduled time,completed!
We would not hesitate to contact Anthony, should we require his services again and would recommend him.

5 out of 5 Stars

Stephen Whitcombe, Bristol - More than a year ago.

5 out of 5 Stars

Royston Smith, Bristol - More than a year ago.

I phoned him and same day he came out .He gave me a brill service my computer put up a good fihgt be antony won and thanks to him he saved us lot of money. THANK so much

5 out of 5 Stars

Matthew Hipwell, Bristol - More than a year ago.

so very impressed with the level of service, the problem was fixed with in 3 hours of making the phone call & and all done at an excellent price.

At first Tony had some difficulty working out what configuration I had, but he very quickly got down to it and has left us with everything working perfectly - Tony even my email in-box is now working correctly !!
Well done and many thanks.

5 out of 5 Stars

David Manning, Bristol - More than a year ago.

I had a trojan that I did not know how to get rid of so Tony did an excellent job and was very willing to explain everything about it

4.75 out of 5 Stars

Judith Cox, Bristol - More than a year ago.

I needed the contents of the hard drive on my old desktop computer transferred to my new one, particularly since it contained my Christmas card list! Antony came the next day and did the job in a very efficient, friendly, no-fuss manner for a reasonable charge.

5 out of 5 Stars

Dennis Detheridge, Bristol - More than a year ago.

I called the engineer in when I could not get my PC to operate. He cam and spent a long time testing everything and trying it out. He tghought it had been cured and went away. However, it went wrong again that night and the next morning I could not get it to load at all. He c ame straight back that night and tested it again. However we came to the conclusion it was dying so I needed a new one. He said he would help me install the new one when I got it.
Excellent service and such a nice man!

4.5 out of 5 Stars

Val Brooks from Val Brooks, Bristol - More than a year ago.

Engineer was friendly, came back quickly with the cause of the problem and gave me a choice of leads. Prompt return. Very pleased will use again and recommend.

4.75 out of 5 Stars

Crescentia Cook, Bristol - More than a year ago.

4.25 out of 5 Stars

Caroline New, Bristol - More than a year ago.

Very good. Came right on time, phoned to say he was on his way. Very helpful, Explained everything very well.
Came back to check that everything was working alright. Would recommend and use again. Thank you very much.

5 out of 5 Stars

Hilary Cross, Bristol - More than a year ago.

5 out of 5 Stars

Stephen Coniam, Bristol - More than a year ago.

5 out of 5 Stars

Stephen Coniam, Bristol - More than a year ago.

5 out of 5 Stars

Sophie Jones, Bristol - More than a year ago.

Tony was excellent, it was a difficult task putting right all that a previous engineer had done wrong but he did so and explained everything to me as he went along and offered advice and solutions for the future. thoroughly recommend him

5 out of 5 Stars

Jackie Sims, Bristol - More than a year ago.

First time I've called a technician out and I must say
I couldn't have had better service from any other person.
Thank you very much.

Tony arrived on time and spent the allotted time working on my laptop. He fixed the problem and then offered to do a couple of other items which was very helpful.
I also had occasion to give him a ring a couple of days later to verify a scam call I had received to find out if it was legitimate and he advised me that I should avoid contact with these people. I was grateful for his advice. Overall a very helpful experience.

4.75 out of 5 Stars

Virginia Smith, Bristol - More than a year ago.

Engineer turned up promptly, phoning beforehand to say he was on way. Provided friendly advice and information regarding problem. Much easier vaving an engineer come to home address as could discuss problem together, face to face. Would definitely recommend

4.75 out of 5 Stars

Ann Hill, Bristol - More than a year ago.

Tony's determination to complete a complicated job was exemplary; he visited on two consecutive days and followed up with several phone calls, ensuring that everything was working to our satisfaction. I cannot recommend him too highly.

5 out of 5 Stars

Harry Maddock, Bristol - More than a year ago.

Excellent service, fixed my MAC in less than and hour and gave it a spring clean. would recommend

5 out of 5 Stars

Charlotte Hurd, Bristol - More than a year ago.

Would recommend PC PAL, quick, easy and in my local area!

5 out of 5 Stars

Victoria Brown, Bristol - More than a year ago.

Saw the PC PAL car just at the right time...my computer had been running slow for days. Tony came out later that day. He now has it running as fast as it used to and also gave me some advice about my anti-virus not running properly. Great service, much recommended!

5 out of 5 Stars

Gary Hilt, Bristol - More than a year ago.

Our Desktop Computer Repair Services

Your local PC PAL Engineers are specialists in Desktop / PC services, covering all models of desktops including Apple Macs right down to component level. We arrange an on-site visit (at a time to convenient to you) and complete 99% of repairs on site, there and then! Your local engineer carries an extensive range of spare parts and genuine software, enabling us to ensure your computer is up and working again with the minimum of fuss and delay.

New PC installations

We can help you setup your new computer or laptop correctly.

Email Problems

Assistance with either setting up or getting it back.

Internet Problems

We can help you get back on-line and surfing again.

Wireless Problems

Solutions for wireless problems.

Internet Security

Get Protected from all the latest threats.

Computer Repairs

Our engineers will make your laptop happy again.

Personal Shopper

Let our engineers help you shop for your new computer.

Viruses & Malware

We are experts at clearing viruses from your PC or laptop.

Slow Computer

Making your computer feel brand new!

Software Problems

Blue screen white text – please telephone us immediately.

Computer Upgrades

Turning your computer into the speedy machine it used to be.

Apple Macs

We can repair Apple iMacs and Macbooks.

Tuition

Giving you a helping hand. Whatever your experience.

Online Family Safety

We can help you to protect your children online.

Our Laptop Repair Services

Your local PC PAL Engineers are specialists in repairs all models of laptop, netbooks and notebooks, including Apple Macbooks right down to component level. We arrange an on-site visit (at a time to convenient to you) and complete 99% of repairs on site, there and then! Your local engineer carries an extensive range of spare parts and genuine software, enabling us to ensure your computer is up and working again with the minimum of fuss and delay.

Screen Repairs

We repair or replace broken, cracked & flickering screens.

Broken Back Light

We repair back-light issues without replacing the screen.

Liquid Damage

We repair submarine laptops to coffee spills.

Socket Repairs

No power, broken power socket or suspected faulty charger.

Motherboard Repairs

Distorted graphics, powering issues & no image on screen.

Broken Keyboards

We can repair and replace broken laptop keyboards.

Our Smartphone and Tablet Services

Your local PC PAL Engineers are able to repair and provide support for all makes of smartphones, including iPhone,BlackBerry, HTC and Samsung models. Your Engineers are also able to repair and provide support for all makes of tablets, including iPad, Samsung Galaxy, Amazon, HTC and BlackBerry models.

Screen Repairs

We repair or replace broken, cracked & flickering screens.

Battery Replacement

Replacing your devices power source.

Email / Calendar Sync

Transfer content between devices.

Liquid Exposure

A simple splash or washing machine incidents.

Software Issues

Devices not starting or requiring a software upgrade.

Wi-Fi Setup

Getting your device connected to the world.

Our Business Services

Your local PC PAL Engineers are specialists in providing IT Support to Small Businesses. We understand that your business will not function efficiently without working computers and a solid internet connection. Whether your issues are slow computers, or your network has gone down, please give your local PC Engineer a call and we can often be there on-site the very same day! So don’t delay and call in the experts as your IT systems are too important to be left to chance!

Computer Repairs Downend and Laptop Repairs Downend

We can provide Computer Repair services in Downend and the surrounding areas. In Downend and the surrounding areas we can help set up new computers, remove a virus or spyware, fix broadband or wireless issues, help with email problems and much, much more in Downend.

We also repair Laptops, Netbooks and smartphones in the Downend area. We can replace screens, keyboard, broken DC sockets and much more.

Whatever your problem, please give PC PAL Downend a call on 0117 937 4852 for a discussion about how we can help! We also carry out Laptop Repairs in your Home or Office.