Wolfhome started out as a free site way back in October, 1999. Over the
years it has been online and offline a bit, but (when online) it has
always had free access. It still does and we want to keep it that way.
In order to keep the site going for the long run, however, we really need
to generate some revenue (also known as "money") to help cover expenses.
The details about how we are going to do this are explained in the
following FAQ.

Actually, you don't have to pay to use Cat's Paw Island. Cat's Paw Island has
six different types of subscription. The first one is free.

However, the hard truth is that running Cat's Paw Island costs both
time and money. I am spending several hours every
day working on this site. These are hours that, as a web consultant,
I could be making a good hourly rate. Add to that the fact that I also
have to pay an ISP a monthly fee in order to to host the server. So, I
want to reward those that are helping to keep this site going. There
are some things on the site that people earn when they buy Deltas and then use Deltas to purchase one of the
five higher level subscriptions.

So, the "bottom line" is that money is what keeps this site
going. And paying for a subscription is pretty easy, the basic
subscription costs about 6 cents a day (see the chart below).

As mentioned above, the first type of subscription is free. And you
can learn more about subscriptions by checking out this
chart. The other three types of subscription are purchased using
something we call "Deltas" (Δ). To purchase Deltas, log into your
Cat's Paw Island account and select "Buy Deltas" from the map menu.

Like many other sites these days, Cat's Paw Island is using an online
currency. The basic unit
of currency on Cat's Paw Island is called the Delta (Δ). Deltas
are similar to video-game tokens or the ride tickets you buy at a
carnival.

For now, Deltas are only used to pay for your Cat's Paw Island subscription,
but soon Deltas will allow folks to buy poses or artwork, or to pay for
other services on this site. Check back here for more details.

First off, it isn't "money". Deltas have no cash value. But,
when you are on Cat's Paw Island, Deltas do have purchasing power. So, yes, you
may use them to buy poses or other things on Cat's Paw Island. But, the details
aren't all worked out just yet.

Since YOU can transfer Deltas to
another Cat's Paw Island user, and since THEY can then transfer poses to your
Cat's Paw Island account, it turns out that purchasing poses using Deltas can
be done right now. But it takes a few steps. In a little while we plan
to automate this process and others like it. Right now you will
have to go through the individual steps of transferring the Deltas to
the person selling you the pose and having that person transfer the
poses to your account.

That depends. If you are using a "free" subscription, you can go to any
room on the main map that isn't full. You can get into private rooms
only when the room owner has decided to allow it. Standard subscriptions
(and above) are allowed to own their own custom rooms or to create their
own temporary private rooms.

If you mean can you use "snail mail" (regular post office mail) to
purchase Cat's Paw Island Deltas, at this time the answer is "no". We don't
have the resources to handle post office mail, cashing personal checks
and making bank deposits. Several people have volunteered to do this for
us, but at this point we recommend finding a way instead to work
through PayPal if at all possible.

IMPORTANT NOTICE: wunderwood, LLC, WILL NOT BE RESPONSIBLE FOR ANY LOST
OR STOLEN PAYMENTS OR DISPUTES INVOLVING MONEY TRANSFERS BETWEEN CAT'S PAW ISLAND
USERS (or anyone else, for that matter).

There have been several requests recently for a pay by check option, so
we will post more information here if/when it becomes available.

On the Cat's Paw Island map select "My Account -> Account Balance" and look for
the line right below your Cat's Paw Island Name that says "Subscription Type".
You can also go to "My Account -> Change Subscription" to see your
current subscription or change it to a different one.

No. There are NO REFUNDS, and if you are banned your account stays as
it was unless you change it. You may choose to close your account, or
to reduce your subscription level during the ban, but that is up to
you. We will NOT refund or credit your account during a ban.

Poses that are "in transit" (waiting for acceptance or for approval)
are not counted against your limit. If you want to use the pose, you
will have to go through the regular process of getting it approved and
then that pose will count and you will have to choose to either remove
a pose to make room for it or upgrade your account to a higher level.

While we are not guaranteeing that Cat's Paw Island will be up 24 hours a day,
7 days a week (i.e. all of the time), we will work to keep it
running smoothly as much as possible. However, it is important to
realize that the site WILL be unavailable from time to time, sometimes
without warning. If that happens, and certainly if it happens very often,
or for an extended period of time (several hours) we will find a way to
compensate our subscribers by some means, such as... (1) Refunding Deltas,
(2) Running the site for a while without charging Deltas, (3) some other
compensatory action that seems fair.

This is a transaction between you and the other person that was handled
by PayPal and not by wunderwood, LLC. Since we were not involved in this
we can't help you resolve it either. If you have done business with
using PayPal and have a dispute, you will need to resolve it through
PayPal, not this site. Try using the dispute resolution systems offered
by PayPal as a starting point. As a buyer, you should check their page
on PayPal Buyer Protection.

This is a transaction between you and the other person that was handled
by PayPal and not by wunderwood, LLC. Since we were not involved in this
we can't help you resolve it either. If you have done business with
using PayPal and have a dispute, you will need to resolve it through
PayPal, not this site. Try using the dispute resolution systems offered
by PayPal as a starting point. As a seller, you should check the PayPal
page on PayPal Security for Merchants,
or the Seller Guide to PayPal
Dispute Resolution.

Probably the best thing to do is to just simply transfer them BACK to
the person that sent them to you. If you can, follow up with an email
message or get on the forums and see if you can send them a PM (private
message) letting them know about the misunderstanding or mistake. If
you didn't want the Deltas, returning them shouldn't cause any problems.

We would prefer that you handle such transactions using Cat's Paw Island whenever
possible. Since we do not have any mechanism for electronic transfer of
US dollars, you will need to use a financial institution such as PayPal
for that portion of it.

Currently we don't have an SSL certificate, so we can't provide a
suitable web service for secure financial transactions involving
credit or debit bank cards. We will pursue that as an option at some
point. For now, though, the simple answer is "no".

The "going rate" for Cat's Paw Island Deltas is US$1.00 = Δ1.00 (one
Dollar buys you one Delta). This exchange rate WILL change, and
furthermore, you may be able to find a better rate by striking a deal
with someone else. wunderwood, LLC is not involved in such arrangements
and appropriate caution should be exercised!

If you choose to change your subscription to one that doesn't allow as
many poses, rooms or objects, you will have to decide what to do with
the excess inventory. You may choose to delete the items or transfer
them to another account. If you log out without taking any action, no
changes are made. After 30 days on an account that has insufficient
funds in Deltas, the account is removed and all of those assets (poses,
rooms and/or objects) are permanently removed.

No! In fact, until the question was asked it hadn't even occurred to
us! Promotions are made based on our belief that someone is suited for
the job, not on how much they have spent on Cat's Paw Island.

Yes. Do not beg for Deltas or other items on Cat's Paw Island. Not only is it
unbecoming, it is not acceptable behavior. Ignoring this rule will get
you kicked from the site. Continuing to ignore it will get you banned.