Important update - Payment & Refunds and Operator Return Screens

Modified on: Thu, 6 Sep, 2018 at 4:36 PM

Bookeasy will be releasing the below changes into the live system on the evening of Monday 10/09/2018. Should you require any further information in regards to any of the below features, please reach out to our friendly Bookeasy Support team who will be more than happy to help.

What's New?!

USER INTERFACE ENHANCEMENTS FOR MAKING PAYMENTS & REFUNDS

Enhancements have been made to the Bookeasy Staff Console screens when making payments and refunds. This includes making Gateway payments, recording payments and recording refunds. These screens have all been streamlined to use the same layout, and now also provide the end user the optional ability to manually allocate what portion of a part-payment being recorded is to be allocated between each booking/sale item on an itinerary.

To view more information regarding making payments, click here. There is also a quick help solution article to share with your team here.

ENHANCED OPERATOR RETURNS RECONCILIATION SCREEN

The process of running your operator return reconciliations has been enhanced and streamlined. The Run a New Return, Run Return On One Itinerary, Run Return by Operator and Run Return On Multiple Bookings left menu options and screens have been merged into one screen and left menu item, labeled Run Operator Return Reconciliation.

The enhanced process provides your familiar return options, including a wizard-like user interface and features such as the ability to run a custom return based on various filters, better transparency when operators owe you money, and the ability to preview your return before you save it.