Press Releases

RingCentral Wins Case for Virtual Law Firm

Virtual Law Partners Relies on RingCentral Hosted Business Phone
Service to Keep Distributed Legal Team Connected and Overhead Low

Redwood Shores, CA, December 2, 2008 – Virtual
Law Partners LLP (VLP) is a distributed law firm that transcends the
constraints of traditional “brick and mortar” law firms, offering
exceptional legal service from seasoned attorneys at rates much lower
than those of conventional law firms. VLP uses the cloud
computing-based hosted business phone service from RingCentral in
place of a traditional, premise-based expensive phone system in order
to efficiently connect attorneys across the U.S. and abroad with
clients and prospects across the globe.

“In our line of
work, it’s essential that our clients reach the right person in our
organization right away, regardless of their location,” said Michael
Ferrel, VLP’s vice president of network operations. “RingCentral
enables us to operate as a traditional law firm, while minimizing
overhead and ultimately, our billable rates, to maintain our
competitive advantage.”

RingCentral centrally manages and
streamlines all of VLP’s phone and fax communications. RingCentral has
enabled VLP to tie all existing personal mobile and other phone lines
into a single phone system reachable with a single business phone
number. “With all our lawyers and support staff working from different
locations, old PBX-based phone systems could never have met our
business needs, combined with the fact that they were extremely
expensive to deploy and maintain. With RingCentral, we spend zero
dollars on system deployment and maintenance, allowing us to minimize
our overhead,” said Ferrel.

VLP epitomizes a growing
trend among small businesses to cut overhead costs to adjust to the
new reality of a slowing economy. A recent small business survey
conducted by RingCentral revealed that the majority of small
businesses (72 percent) are reducing overhead costs to work more
efficiently during tight economic times. Also, nearly a quarter of
small businesses are reducing overhead costs by eliminating the cost
of physical office space.

In less than six months, VLP
has grown from eight to 25 attorneys, making it the largest and
fastest-growing virtual law firm in the industry. RingCentral allowed
the company to scale its telecommunications infrastructure to support
this growth without investing in PBX hardware and associated
maintenance. RingCentral’s key capabilities include:

An auto-receptionist that professionally answers, greets and
directs callers to the right person

Answering rules that are configured to automatically route
calls to the right person based on time of day, date and the
continuously changing availability of each attorney and staff
member

Call recording captures important information, enabling
attorneys to conduct phone depositions without relying on note
taking to document important calls

Multiple mailboxes for voicemail ensure that everyone has
secure access to all their voicemail via email, phone or
computer

Call logs that register all inbound calls, enabling the firm
to track the time spent on each client's case

Internet fax capabilities that convert incoming faxes to
PDFs, and makes them immediately available to distributed team
members to view, forward and file them electronically

“RingCentral’s business grade capabilities, along with the ability
to integrate with mobile smart phones, give our clients and prospects
instant access to attorneys, no matter where they are located, at a
cost that makes sense for our business,” said Ferrel.

About RingCentral

RingCentral provides a cloud computing-based, hosted
business phone service for small business. With top industry honors,
including PC Magazine's Editor's Choice Award and Small Business
Computing's Excellence in Technology, RingCentral offers full-access
to core small business phone services and helps improve productivity
for tens of thousands of customers worldwide. Headquartered in Redwood
Shores, Calif., RingCentral is privately held with backing from Sequoia Capital,
Khosla Ventures and DAG Ventures. For more information, please
visit: www.ringcentral.com.

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