Monarch Art & Frame, Inc. (herein known as Monarch) values their
customers and respects their need to feel secure while shopping on
our site. We have gone to great lengths to provide a user-friendly
and safe online environment that features unique products at
exceptional values. Please review the information below to better
understand the safeguards and policies at Monarch. You can access
this Privacy Notice at any time.

If you still have privacy concerns that you feel are not addressed in
this information, please contact a Monarch Representative at
sales@monarchframe.com
or 818-373-6180.

THE KIND OF INFORMATION WE COLLECT AND HOW WE USE IT

When you register as an online customer we only collect the information
that you provide us: name, address, email, credit card and any other
data we need to complete your order or request and ensure that any
marketing communications are tailored to your particular interests
and lifestyle. Online registration is optional, so you choose whether
or not we store your information to make future ordering experiences
more convenient.

When you order from our online store, your name becomes part of our
customer database. We do not share our database.

When You Visit the Site...

Every time you visit us, our web server automatically recognizes only your
domain name and only collects basic information to help us best serve
your current and future ordering needs. This data includes the number
of pages you visit, types of products purchased and any feedback on
site improvement or merchandise offerings. You must login to take
advantage of the convenient features offered to registered users.

When You Register on the Site...

Although optional, online registration for Monarch allows us to personalize
your ordering experience. It also offers a number of convenient
features such as stored billing and shipping and credit card
information. Information requested includes name, billing and
shipping data, telephone number, email address, marketing interests
and privacy preferences. Although we never share your email address,
your name becomes part of our customer database.

When You Make A Purchase...

Your name is automatically added to our marketing email Newsletter to
receive information on hot products, specials and online promotions.

To unsubscribe to future newsletters, please visit the site and simply
login. Go to the “My Account” page and there you can
edit the Newsletter parameters that gives us permission to continue
emailing to you. Please note that you may still hear from us
regarding your order status and any other service issues and order
status updates that will allow us to provide you with the optimal
ordering experience.

When You Ship to Another Recipient...

We only collect the name(s) and postal delivery information necessary to
fulfill your requests to ship to alternate addresses. We never share
this information nor do we contact these individuals unless a service
issue relating to the order makes it necessary

When You Use the "Tell-A-Customer or Client" Option...

This unique feature allows you to share information about a particular
item you think may be of interest to your customer or client. We do
not contact or retain your client’s name or email address nor
share their information with outside parties.

When You Contact Us Via Email...

When you send an email to any Monarch department your information is only
kept until that area has satisfactorily replied to your inquiry. Your
name and email address from that correspondence are not retained for
any future marketing initiatives or contact.

WHAT ARE "COOKIES" AND HOW ARE THEY USED

"Cookies" are small pieces of data that your browser holds in memory or stores
in a special file on your hard drive. These small pieces of data are
used to help our server remember you while you browse our site from
one link to the next and allows us to improve the quality of your
experience when you visit our site. Cookies also allow you to place
items in your shopping cart, continue browsing, and come back to
check out at a later time.

OUR COMMITMENT TO DATA SECURITY

Monarch is dedicated to preventing unauthorized access to your private
information and ensuring a safe and secure online experience. To that
end we have installed security and encryption features and have a
strict internal operating procedure guiding this ongoing commitment.