Hearkening back to the Sony Rootkit brouhaha from a few years ago, a security researcher is claiming in a Network World article that he detected factory-installed keyloggers in two brand new Samsung Laptops. Samsung has made no official response, but a tech support supervisor contacted by the author said that the keystroke logging software was installed by Samsung to "monitor the performance of the machine and to find out how it is being used."

Well done, Samsung, you lost my money for either Wave or Galaxy S I was planning to buy. Nevertheless, largely stupid move - did they really expect that such thing would remain invisible ? Just ask for my data, and I'll gladly forward the CPU and the memory usage, but that's all you're going to get.
I'm out of the malware / rootkits business for couple of years being Linix user, but this is amazing. I expect to see class-action law suit in its full beauty, love the US particularly for defending consumer's rights.