White Rock Christian Academy

The Challenge
White Rock Christian Academy was having difficulty with customer service and organization on school photo day. Their biggest challenge was trying to find a company that would give the same personable attention to every student that is customary at their boutique size school.

GRADS BC… THE SOLUTION

The whole team has to be great — end of story. We know you can’t just have a great sales team, book jobs and then send in the b team to do the work — the experience has to stay authentic all the way through, at every customer touchpoint. For us the answer to White Rock’s request was simple… do what we always do… treat every student with respect, provide a fun atmosphere and be engaging. If we can make a connection with the students and bring a smile to their faces, we have done our job.

SERVICES WE PROVIDE THE SCHOOL

K-11 School Photography

Class Photos

ID Cards & ID Books

Grad Cap & Gown Portrait Sessions

Grad Fashion Portrait Sessions

Online Tools: Scheduling, Ordering, Project Management

PARTNERSHIP PROGRAM EXTRAS

As a bonus to show our appreciation for the school’s continued loyalty, we proudly support their annual gala.

THE STATS

Our commitment to customer service, and overall photo day experience, increased school and parent satisfaction by 35%.

Providing an on-site studio for the students reduced the amount of driving and parking hassles for families by 87% (based on the proximity of the student residential addresses to the school)