What do you think about having a list of bad buyers??

I have been selling on ebay for years, this last year i did quit, one of the reasons was that were many many buyers asking for refunds even i know the item arrived.

This days i have found many many "bad" forums where people suggest how to ask for refunds, which platforms are best for asking refunds and also services of people who act as midle man to get a refund for you.

When i read this forums i notice even more how "blackhatworld" is the best of the best , not even take action on the people that try to scam us insted moderators, senior members, juniors, help for free giving advice help and some time spoonfeeding us, newbies.

THE POINT.

As a seller many times i searched a list of bad buyers , but if someone would have offered me a monthly susbcription for a database where I ( we sellers ) could check if the buyers asking for a refund were already asking for refund in other platforms or others vendors , i surely would have payed, 4-9 monthly fee for that.

So i suggest if some one could take time to contact each ebay seller, each amazon, and other platforms sellers, for a list of refunded people, then make a database, offer them an account to include each time a buyer ask for a refund, so they can keep control of posible fraud, this would be awsome.

I do not know if this is possible or legal, hope it is.

I have in mind other projects but if finally i do not take action into them i would think in preparing this as i belive is a good service which would benefit from millions of fraud for every emerging big seller platform in future.

Lets push people to make thing the right way and not stealing and if in the way we can profit giving a service, why not?.

Good idea. You would need a bot to contact all of them. But sometimes people refund for legit reasons. Sometimes a package doesn't arrive. And then they give you the list and then people that didn't get their product are now on the list and now cant buy stuff from some sellers

Good idea. You would need a bot to contact all of them. But sometimes people refund for legit reasons. Sometimes a package doesn't arrive. And then they give you the list and then people that didn't get their product are now on the list and now cant buy stuff from some sellers

Click to expand...

The idea is not to ban buyers ( i did in the past with my own list and was awsome, less sells but less headaches ) but to have a way to know if i can refund buyer quickly or deal with him and take time to find if the lost or faulty item is legit.

I had many refunds done thinking, if i where the buyers i would like this kind of service, so i refunded with out having the buyer to do much , the problem is that i know many could be fake, even more now that i see services specialzed in fake refunds from many forums.

Do you get the refunds while dropshipping from aliexpress (which takes longer), or 2 days shipping through amazon (or similar)? Curious to know.

Click to expand...

Most of the refunds i did were dropshipping, my main bussines was having stock in my country and shipping to customers in my country, they were mostly honest ( some u notice strange actitudes, always are bad buyers ).

When dropshipping from china to USA the refunds were mostly asked from buyers with litle purchases or foreigners living in USA mainly ( people who doesnt have anything to loose if they try to have a refund ).

It would be a legal nightmare, just not worth doing. Companies like ebay and amazon already deal with things, leave it to big companies with large resources

Click to expand...

The problem of big companies are the small sellers, they charge small sellers a fee ( big names platforms ) then payment platforms also charge a fee.

And the buyer ask for responsabilities to the seller not the platform, we sellers are force by both platforms to refund buyer.

So in the end who looses is the seller.

Big platform take action once the dispute is hard , till that point would be usefull for the seller a way to say, well i need arbitration of the platform , if i can check the buyers have ask for 10 refunds and other has asked for 1, i would refund the later easily and try to find if the other is legit and make ask for arbitration.

No block but have a way to be more effective .

But anyway , i agree i could be a nightmare if this kind of people who likes disputes see their name and address in a list is like an sweetcake to take to court and make evenmore money, too sad...

I supose there is no way for small sellers to have control of liers, better is to do SEO and stay away from big platforms.

I have to say that one famous payment Platform now is doing very well as ii as seller neither buyer have to pay anything many times, as the platform takes care of the refund money making both parties happy.

And this could be a good service, a insurance service , that buyer MUST pay in order to be able to open disputes.

Instead of making a list of bad buyers, what about making an insurance company for internet purchases?

Implement each sell with a small fee for insurance, if you pay you can ask fro refund or other problems, if you dont you are limited, would be better for all parties, sellers, and big platforms.

so if i had a dispute with a seller on say a classified ads site, for example my goods were damaged, he denies it and so i am added to your database.
I then go to another site only to find my name is now searchable and so a seller of a wedding ring for my future wife will not sell it to me because they did a search and found my name blacklisted.
Would sites allow their sellers to divulge info to others sites like that, would your site mention where the transactions take place? if so then you could get sued by sites for giving them a bad name. Imagine if you database had 10,000 blacklisted names from Amazon, what would they think of that?
Also how would you verify that listings are correct, you'd have to check each and every one, think of the time and costs involved in doing that.

why not just send items via delivery method where they need to sign for the item?

im sure if they keep saying they have not received an item under the same account, ebay would be suspicious. and im sure that if you were earning enough profit margin, that even if 1 out of 20 people scammed you, which i doubt was even that high, then you would only have lost the equivalent of 5% profit, or am I missing something ?

also who gets to be judge and jury on whether or not they didn't receive the item, someone could genuinely lose a parcel, then they go on this crazy list...

why not just send items via delivery method where they need to sign for the item?

im sure if they keep saying they have not received an item under the same account, ebay would be suspicious. and im sure that if you were earning enough profit margin, that even if 1 out of 20 people scammed you, which i doubt was even that high, then you would only have lost the equivalent of 5% profit, or am I missing something ?

also who gets to be judge and jury on whether or not they didn't receive the item, someone could genuinely lose a parcel, then they go on this crazy list...

would never work.

Click to expand...

this is exactly what i was trying to get across, this site would be judge, jury and executioner. Lawsuits would fly all over the place

this kind of list is useless. Professional scammers work with multiple stealth accounts. Once their name is in the list (because they will take a look at this list too) they will make a new account.
Also, for anyone who knows a little bit ebay/amazon it very easy to buy anything you want for free by opening a dispute, so I am really surprised by the low numbers of scammers ..
Also, when you sell on big plateforms like this, it's because you get much more traffic than you could get if you sell the same stuff on your own website, so you have to deal with inconvenients too, nothing is always 100% good or 100% bad

so if i had a dispute with a seller on say a classified ads site, for example my goods were damaged, he denies it and so i am added to your database.
I then go to another site only to find my name is now searchable and so a seller of a wedding ring for my future wife will not sell it to me because they did a search and found my name blacklisted.
Would sites allow their sellers to divulge info to others sites like that, would your site mention where the transactions take place? if so then you could get sued by sites for giving them a bad name. Imagine if you database had 10,000 blacklisted names from Amazon, what would they think of that?
Also how would you verify that listings are correct, you'd have to check each and every one, think of the time and costs involved in doing that.

Click to expand...

The pint is not to block anyone, is to decide if refund the buyer easily or take more time see the issue .

this kind of list is useless. Professional scammers work with multiple stealth accounts. Once their name is in the list (because they will take a look at this list too) they will make a new account.
Also, for anyone who knows a little bit ebay/amazon it very easy to buy anything you want for free by opening a dispute, so I am really surprised by the low numbers of scammers ..
Also, when you sell on big plateforms like this, it's because you get much more traffic than you could get if you sell the same stuff on your own website, so you have to deal with inconvenients too, nothing is always 100% good or 100% bad

Click to expand...

I also agree, too headaches, best for me is to move on as i am doing and stay away from places were i can not encounter scammers.

This is the work of big payment platforms, scam is a way of living for some people so will never die, try to solve it is a way to force scammers to change an renew their bussiness.

By the way, i am happy to have ask here just for your post Dingsend, thanks for taking time to find it.

..fraudrecord.. having a look and looks interesting, will take more time to revise it later.

Well being blacklisted is a form of blocking. PayPal has a resolution center so who would pay you to do it, how would you monetize such a site. Costs would be huge, just security would be expensive that's without staff etc

Well being blacklisted is a form of blocking. PayPal has a resolution center so who would pay you to do it, how would you monetize such a site. Costs would be huge, just security would be expensive that's without staff etc

Click to expand...

My idea is to fliter not to block, if i do i have less buyers in consecuence less profits, basically a fair bussiness needs to be fair with its clients, the key it is to be FAIR, not to block , but stay alert with some people an require this people, more info when they fill a refund request.

For instance : i have 2 refunds to be make, i have to options:

1-to refund easily with litle questions to both persons or to fight till whatever payment processor platform or listing platform comes and does arbitrage.

2- OR having a list of possible buyers who easily fulfill refund request, check if one of them is there, so to the one is no there i will refund easily and to the one is suspicious i will ask for video prove for pictures, for any information i can to see if the request is legit and at the end ask whatever platform to arbitrage ( as they will have more info on that person).

so the idea is to avoid scamers as much as posible, fliter suspicius buyers ONCE THE PURCHSASE HAVE BEEN DONE .

As a seller you would not image how many tricks i have found from buyers ( just one small example, i had an item that cost 17 dollars , and two options free shipping and registered shipping, after two days of payment received and buyer have chosen free shipping, buyers ask me for tracking, then i say,-- hey you did take free shipping when completing your order-- and buyers answer if you do not give me tracking i say to E..Y you are a lier , refund me.... ... this has happened to me , after less than a week from purchase ( shipping time was also stated was 35 days from china ) buyer resquested a refund )

Sometimes scammers are not patient and show their hungry for easy money before it would be less obvius.

I would not block this kind of people ( well i will do if is too obvious and i had the chance but i would not have this muach info for sure they will purchase even if i have them on a list) but to stay alert and force them to at least pay registered shipping.

As i have see on the webpage given by a member here, it may be possible to ask big sellers for any refunded buyers ( ID ) not name not personal data, just ID and if posible amount refunded and reason buyer asked for. Make that list private just for the platform where all this sellers are, and pay a small fee of maybe 4.99 dollars monthly to access privately this list and add people .

All private, all to only one platform and small sellers could avoid scams( bigger ones too )

There are platforms with more than 1000 sellers, i think could be posible and would be recurring money each month.

I have asked many many many..... many..... times to E..y and P...l an option to block buyers that have a refund history of more that 3% of their total purchases. ( even if i would have a list i would not block i would force them to pay registered shipping or be more cautious when refunding as i said ).

Years asking them for that small option that would be easily made from this big companies.

They havent show me any advance in this, from years to now ( i was only able to block new registered buyers and those who are not verified which is not enought ).

So a list would be very profitable taking into account that if i can avoid just one refund, only one, i have covered monthy expenss of the subscrion to to that list.

Must be a way to do it , this has potential for those of you who have the experience with bots and software implementation to test it .

You would have to section it, so only ebay sellers can see ebay buyers, not fair if ebay sellers for example can access unrelated data, it would be a nightmare is all I'm saying. There are easier and less time consuming ways to make money that's all, I'll leave it there as this will go on forever

Note that adblockers might block our captcha, and other functionality on BHW so if you don't see the captcha or see reduced functionality please disable adblockers to ensure full functionality, note we only allow relevant management verified ads on BHW.