Thank you for your feedback on this policy. We are sorry to learn that you were dissatisfied with the communication with the insurance company, but we are happy that you ultimately received your reimbursement. Please feel free to contact us at 1-800-487-4722 with any questions or concerns.

Took a while and a bit of back and forth, but they did issue a check for the trip we had to cancel at the very last minute to Vietnam. We had the Cancel for Work Reasons coverage and I am very glad we did as they cancelled my husband's vacation 48 hours before we were to leave.

I called to file a missed connection claim. I got this insurance for my son Ryan. His Brisbane to LA Flight was delayed. Consequently, he missed his JFK to JAX flight which was a separate booking.
The CF Travel Insurance agent I talked to told me the Missed Connection coverage is only for cruises. The explanation of benefits just says Missed Connection $500 . Who would think this ONLY applies on CRUISES? They should add in parenthesis Cruises only. This is just pure corporate fine print scheme. I've always used Insuremytrip for all my travel insurance. I'm so sorry I selected C&F.

The coverage for missed connection can vary depending on the policy. It is very important to read through the certificate to understand fully how this benefit is covered under each plan.

C&F Travel Insured states under the Worldwide Trip Protector plan: "If You miss Your cruise or tour departure because Your arrival at Your Trip destination is delayed for 3 or more hours..."

When planning your next trip, please consider calling us at 1-800-487-4722 and speaking with one of our licensed representatives. We are open 7 days a week and can assist in finding you the right coverage for your trip.

Thank you for your feedback on the policy. Unfortunately, none of the travel insurance providers on our website provide liability coverage.

We encourage customers to call InsureMyTrip prior to purchasing a policy to discuss available coverages. Our representatives are available 7 days a week at 800-487-4722 to provide assistance for travel insurance inquiries.

Their customer service is very good. We ended up switching itineraries/dates on our cruise and they allowed us to transfer the policy to the new booking with no hassle. Also, I had some medical expenses on our trip. We did not end up filing a claim because the coverage was excess of our own health insurance, but I did speak with one of their claims representatives who was very helpful explaining coverage.