Storesonline Ripoff Are In Canada red flags a popping Regina SaskatchewanRip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.
Just thought I would add my two cents. I was asked to attend one of their seminars here in Regina, sask, and thought well info can't hurt.
I wished I would have check here before I attended. I think I could have prevented some nice, but unknowing business people from spending money.
I had red flags go up right from the get go. They use some very good sales tricks here that have been around for years. Feed you first (You listen better when full), Holding off lunch (2 pm) to make people hurry to sign up only so they can eat. Showing of the Sick kid (which may or may not be true) Talking about how much money you can make, and how great a life you could have, with the internet. These statements(internet wealth) are true. But not at their price.
What they do offer is 3 to 4 times what such services should cost.
I was under the impression that allthough they did help people with little know-how have every thing done for them. That the services they offered were sound. But that were charging, way to much for this service. But after reading here, I have found that they don't even offer any good service to speak of.
I agree with the one Gentleman that I wished I had read these first, so I could have warned a few people. Storesonline may fool alot of people, but some can see the flags if they look hard enough. I will see if they are still in town tommorow and maybe some people can be warned.
Well, buyer beware is always the rule.
What hurts is that they prey on the business week people. Giving them false or near hope. Take all this money from them, and give little in return. These people deserve a business that will help them. Don't give up. There are some out there. Look for them, and of course check here for help.
And by the way I have a website, that makes little right now (I haven't got it complete yet, little details to finish) it cost me less than $30 per month webhost with all the storesline services. A friend did my website, but I could have hired a web-designer for less than $800. Merchent service account $25-100.(or use hyperwallet for cash)
So you can set up your website business for less than 1000-1200. marketing can be learned, and you can make money.... but $2500- $4300 start up fees, $50-$100 per hour every time you need a small webpage change, and a cookie cutter/ temp-plate crap site.
Please... they really do Rip off people.
my 2 cents
M
regina, SaskatchewanCanada
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StoresOnline RipOff Orem UtahRip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.
My experience is similar to everyone else's here in that what we all purchased was overly high priced web hosting. I attended the June 2003 meeting in NYC and during the course of the day I was approached by the reps (while the speaker was still on stage) and pressured into purchasing three storefronts in my desire to start an web-based business.
I was very surprised to find that there is no software on the CD, just a web browser launcher. My experience with PBNext was not very pleasant as well (which never worked on my XP based system).
Based on the receipt from SO, I should have been able to create my site offline, but as many of you know and experienced, this was not the case. When I go online, I found the use of their site development software very cumbersome.
I did not find any information in their package that one would consider proprietary, but information one could find for free or for low cost at many other sites.
What they gave was a lot of dated reprinted articles from various third party magazines.
I was called by PMI about a week after about their high priced coaching, if you would call it that, but I pasted on their coaching offer after I was quoted a price of $4,000 payable at the start of the sessions.
I sent a copy of one of the reports from here to my credit card company and requested a refund, but was it was refused. I think that more disclosure from this company is needed to fully explain what is truly being offered. I had a bad feeling about the whole transaction on the day of the seminar, but I made the sad mistake of purchasing their package.
Also as a final insult, when I tried to make use of the hosting (that's what it really is to me), I came to find that I can't use Frontpage to develop and upload a site to SO.
My question to SO is this If their services are so great, why are there so many complaints? Don't they believe in establishing goodwill relationships with the customers who lay out their hard earned cash for their products? Given the number of reports here, I guess they don't.
Ebert
East Elmhurst, New YorkU.S.A.

StoresOnline ripoff Orem, Daytona Beach Florida, Jacksonville UtahRip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.
I wanted to warn potential Florida residents that might have been scammed by this company yesterday if they attended their workshop in Daytona Beach that they can get out of it but have to move fast. If you are doing research on this comany and if it is a fraud after attending yesterdays workshop at the Plaza Ocean Club Three in Daytona please be aware of the Florida
3 Day Buyer's Right to Cancel protection it states.
Future Services
A contract for services to be performed in the future on a continuing basis (ex: buyer's clubs, employment services, schools), may be cancelled up until midnight of the third business day after the contract was signed. The contract may be cancelled at any time the consumer dies or becomes physically unable to use the specific portion of the services they used since the beginning of the contract. The contract may also be cancelled if the company goes out of business or moves more than five driving miles from the location given in the contract. A consumer who cancels a health studio contract is entitled to receive a refund for the amount of money remaining on the contract.
What to Do if You Have Problems
If you have a problem cancelling a sale within the time frame stated above and the cancellation was made in writing (ie: certified mail or telegram), try resolving your disputes first with the company that sold you the item. If you are not satisfied, try contacting the Hillsborough County Consumer Protection Agency at 903-3430 or the Florida Division of Consumer Services at 1-800-435-7352 (in Florida) or 1-850-488-2221 (out of state). You may also try contacting the Better Business Bureau.
I was fortunate. I was not taken by these people, although I easily could have been. I attended their DB, Fla seminar on Wednesday yesterday. I had previously attended their 90 minute session at the Holiday Inn. The presenter there was good enough that I gave them $30.00 for the all-day seminar, and took a day off work to go. As stated in other threads.
These people are high-pressure, but VERY VERY VERY VERY good at it. They don't make you FEEL pressured, even though that's what they're doing. They have one on one time with you to get you time with a consultant ie a crook out to take your $6K + that you dont have. First red falg is the Financing Pre- Qualification Form they ask all of us to fill out. Ie they run a credit check on you and tell you you can borrow the money so you will have no excuses. I went with no intention to buy anything. Was fully aware of the fact that they would try to sell me something as a special one day only. But I did get some value from them for the information they provided. So the $30 was worth the time. If you know what your doing they do help you with tips and info between the lines. If you dont know what your doing dont bother get a good company to help you such as yahoo or many others that will host you and build for a monthly fee not a big one time fee and then all the additional charges they tack on.
As with some others who posted here. I gave them nothing. I walked out with a good breakfast, a good lunch and a nice leather business briefcase and my money still in my wallet. I agree that all substantive instruction was done in the afternoon. I never signed up for a consultation as I could tell these consultants couldnt tell the difference between html and ftp.
Bottom line is last year they made $20 million that means that at $6k a pop they only needed to sucker 3, 334 people. Ok with overhead and commmisions etc maybe 5, 000-10,000, but then again they had all those folks for 2003 where it was year 2 or 3 for them with hosting so who knows. Since their goal this year is to reach 80 Million that means they plan to scam 15, 000 to 20, 000 people. No wonder they all make money off the internet and are rich as they claim.
Ed
Daytona, FloridaU.S.A.
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Storesonline, Galaxy Mall ripoff Orem UtahRip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.
Storesonline Ripoff/Don't Do It
In June of this year I attended a seminar presented by Storesonline . Since I had 3 businesses in mind,2 of which I had business licenses, I decided from the information so professionaly presented that I would go ahead with the Storesonline package.
This package offered was to include 3 websites, hosting, personalized programming not a template, marketing assistance, reverse search engine, merchant services, merchant account, domain name .
I realized since I already had my products and services that this was the way to go. I knew that I would make enough money in 1 month to pay off the $3400 this cost, so I decided to finance this at the site.
Unfortunately, when I got home and read through the materials I realized that they did have templates, that I needed to pay additional fees for a domain name and that once I received that domain name it would be listed under storesonline unless I paid up to $100+ . When I started to use the CD rom provided, it did not work and froze up my computer.
I called the customerservice line and left 5 messages with no return call. Finally, I was told to use the online help service. When I did I was told to go to Storesonline and use a password to build my web page. I still was unable to get there. I was flabbergasted and frustrated.
Then I did what I should have done, researched the company. I found Ripoff reports and realized I had been taken as so many others.
I called to release my contract with no return calls. I was told there was no 3 day right of recision on this contract. I called Duvera Billing the creditor and told them of my dispute also faxing them a copy of my report to the Utah Better Business Bureau and the California Attorney Generals Office.
A very angry manager from the billing company called and said I was the first person she had ever had a complaint from. I asked to speak to the owner, she refused to give me their name. I asked if her company was affiliated with Storesonline. She said I was very Rude then hung up on me. Two days later I received a copy of my agreement with sections highlighted to intimidate me. I refuse to pay them for services not received and unfortunately am ruining my credit report.
I have not heard from the Utah Better Business Bureau. I have written a demand letter to Storesonline to release my contract, and will probably go to small claims court if needed.
Elizabeth
Sacramento, California
STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!
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Storesonline/Galaxy Mall

Entity: Orem, Utah

Orem, Utah

74, Report #47619

Mar 02 2003 07:06 PM

Storesonline Rip-off Orem UtahRip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.
Storesonline is dishonest and engages in unsound business practices.They even tell their clients to break the law and use poor business practices. The Main reason I don't want to be associated with them is because they told me to break the law too.
The tutorial from stoesonline lesson 3 page 10 says: Place ads again using your title/headline, offer your product and take orders. Do not tell people, I am just testing and can't take your orders.
It is against the law to take orders if you cannot fill the orders. Storesonline told me in the tutorial to break the law.
They also told me on the same page of the tutorial to spam usenet with ads, which may not be illegal, but it is poor buisness. Spam violates usenet agreements. (First go to the usenet and begin placing ads using your title/headline is the direct quote on page 10 of lesson 3 in the tutorial)
They go on to say if I did place ads on usenet I should have a response in 3 to 5 days. Just exactly how I would have responses without a website to respond to? Note that the context of the above quotes is from lesson 3 testing keywords and headlines. Before the website is up, the headline has to be tested.
There are quite a few other bad things about the storesonline tutorial and business practices. I had the following experiences. They are probably typical:
We were told that there would be more training after the seminar, specfically concerning SSL credit card security. No mention is made of credit card security in the tutorials. On the subject of drop shipping we were told at the seminar to send an e-mail request to and he would provide his inkjet source. He never did. After only a very few days I started to feel that I was being flim flammed. I sent a few e-mails
They did not repsond to e-mail promptly, and they did not provide answers when they did respond.
I could go on and on but the main thing I want to say is, I cannot reccomend Storesonline. Their training is very poor at best and illeagal at worst.
I signed a contract with them in good faith with the understanding that my internet tutorials would be well prepared, of value and above all legal. I do not want to be involved with a company that tells me to break the law. If they do not want to void the contract voluntarily, I think a judge will see things in my favor
Steve
lancaster, PennsylvaniaU.S.A.

Storesonline

Entity: Orem, Utah

Orem, Utah

75, Report #39160

Dec 25 2002 08:24 PM

StoresOnline Ripped off by Storesonline.com deceptive company Utah is corporate office InternetRip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.
I purchased 6 internet storefronts from Storesonline.com for $5000. Before I made the purchase I was assured that someone would help me find a product, walk me through the setup and that support was readily available.
First of all you cannot talk to a human being for support. If you call by telephone no one ever answers. If you use online support it takes a whole day of sitting online to get bad answers because the support reps do not read thr questions.
I you email support you only get an autoresponse message. I am very frustrated. I told them I was out of work when I purchased this and I really thought that the website would pay for itself to make the payments. I have been out of work for 5 months and have not made a dime from the website and have to pay
$244 a month for a website that doesn't work most of the time.
First of all no one every helped me find a product, they just refered me to the Thomas Registry. After I purchased the software a representative called me and I thought he was going to help me get started, but he said I would need $3000 to $5000 dollars for someone to help me launch my website.
They supposedly told you the secrets to get traffic to your site. I followed what they recommended at the seminar and in Merchant Services, but I have not made one dime, and I have over 500 products. What they don't tell you is Yahoo is over $300 dollars to get listed, if they accept you. Most advertising costs money and is not free. If you are unemployed how can you have the money for all this.
I have had my friend call and tell me they either could not get on the website or get an error when trying to order. I report it and they say nothing is wrong. I was locked out of my website for almost 2 weeks, and Storeonline, never even responded, they just fixed one problem without contacting me. My website has not been the same since. I email support over 3 weeks ago about a problem and still have not received anything but an autoresponse.
I am not locked out and cannot change me website at all. This is Christmas Day and I am very frustrated. I don't know what works and what doesn't. I cannot get a response from support. I am unemployed, broke and can't make the payment and can't get anyone to help me find out why I haven't made a dime.
I asked a support person one can via online support, and he told me I need to be patient. That was very comforting.
I spent months building my website, and I feel for what I paid I would at least get support. I am ready to not make the payments and say forget it, but I don't want my credit ruined by a place like this. But if I can't get help to make money from my site, I can't make the payment anyway.
I feel really ripped off and frustrated.
Melanie
Ontario, CaliforniaU.S.A.