ScaleLabels.com

"Quality and Value to the Core"

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Privacy Policy

Privacy Policy Our customers privacy is important to ScaleLables.com. The SSL (Secure Socket Layer) used on our website and webstore, encrypts your personal information and credit card data. This prrotects this information from hackers on the internet. We will never share your personal information, including your email address, with any company or individual for any reason, except as required by law. Collection of Customer Information ScaleLabels.com shopping cart checkout page is the only place we collect information about you. This information is used to process, ship , and bill your order. This information may also used to contact you with questions regarding your order. This information will only be used as stated above, unless you give us permission to use it in another manner, such as our mailing list to receive information about upcoming specials. All emails and newsletters from ScaleLabels.com allow you to opt out of future mailings. Your visit to our website and webstore is tracked by cookies. This site tracking technology is useful for gathering information such as browser used, operating system, tracking the number of visitors to our site, as well as how our visitors use our site. Cookies help us improve our site to better serve our customers. Personal information cannot be collected by cookies. ScaleLabels.com may occasionally post links to external sites. These sites have been carefully selected and are provided for our customers as a convenience. ScaleLabels.com does not endorse these sites, their products or services. Please check the privacy policies of these sites before sharing your personal information with them. Policies Contact Information If you have questions, concerns or comments about any of the above policies you may contact Dawn, using the information below: By E-Mail: Dawn@ScaleLabels.com or By Phone at: 1-800-968-5749 ScaleLabels.com reserves the right to make changes to these policies. All changes will be posted.

Shipping & Delivery

*** NOTICE: Shipping Charges will be added to your Invoice Total after we determine the most cost effective way to ship. Most orders are shipped Via UPS, we Master Box Cases and use other means to reduce shipping costs for you. This software figures all shipping cost from one location and does not figure in these discounts. We have several shipping locations and ship from our location nearest you. We also ship partial cases Next Day Air, to save you money on shipping charges. You must call in your order for Special Handling on Next Day Air Packages. We also utilize trucking companies, and local delivery companies based on availability and size of order. Charges for shipping and handling are added as a separate item to each invoice. All discounts are passed on to the customer. You will be Invoiced at our COST for the Shipping Charges. Policies Order Processing ScaleLabels.com processes and ships orders to United States address only. Order Payment ScaleLabels.com accepts the following forms of payment: Master Card, Visa, Discover, American Express, Check. A 3% service fee applies to all credit card payments. If over $5,000 an additional 2.5% will be added to cover credit card fees. Net 30 Day accounts can be established OAC (On Approved Credit). The customers use the Print and Call method when placing an order over the internet. The Print and Call payment method may also be used if you prefer to call and give us your credit card information instead of entering it on our payment page. If you prefer not to enter credit card information on the website, feel free to call us at 1-800-968-5749 to provide credit card information. A third party is used for credit card processing, and credit card verification. Your credit card will not be billed until we determine the lowest possible shipping costs for your order. These costs will not exceed the cost shown on the webstore without your prior approval. We do not store your credit card information on our server, it is erased as soon as your order is processed through our SSL. ScaleLabels.com will never ask for or send your credit card number via email. Your personal information is kept secure. This information is protected against loss and unauthorized access by limiting it to only those employees who have a legitimate business need for the information. Returns and Refund Policy All merchandise returns must be approved by ScaleLabels.com. No returns will be accepted without this approval. All returns are evaluated on a case by case basis and some or all of the following return charges may apply: If the wrong item was ordered by you: 1. A 25% restocking fee may apply. This fee is used to re-box and re-inventory products. 2. The merchandise must be returned within 30 days of the original ship date. 3. The merchandise must be unused and received in new condition, in the original packaging. Merchandise that has been used or is not received in the original packaging may be subject to a 50% restocking fee. 4. Ups Call Tags will be issued to return the product, You the customer will be responsible for the cost of the Call Tag as well as the return shipping costs. Shipping related charges are not refundable. If the wrong product was shipped by us: 1. The correct product will be shipped immediately. If necessary, expedited shipping will be used to ship a partial order to meet the customers immediate needs. The balance of the order will be shipped ground. All at ScaleLabels.com's expense. 2. UPS call tags will be issued to the customer to return the merchandise. Simply place the UPS Call Tag on the box and hand it to your UPS driver or drop the package off at a UPS shipping location. The box will be returned to us at No Charge to the customer. Privacy Policy Our customers privacy is important to ScaleLables.com. The SSL (Secure Socket Layer) used on our website and webstore, encrypts your personal information and credit card data. This protects your information from hackers on the internet. We will never share your personal information, including your email address, with any company or individual for any reason, except as required by law. Collection of Customer Information ScaleLabels.com shopping cart checkout page is the only place we collect information about you. This information is used to process, ship , and bill your order. This information may also used to contact you with questions regarding your order. This information will only be used as stated above, unless you give us permission to use it in another manner, such as our mailing list to receive information about upcoming specials. All emails and newsletters from ScaleLabels.com allow you to opt out of future mailings. Your visit to our website and webstore is tracked by cookies. This site tracking technology is useful for gathering information such as browser used, operating system, tracking the number of visitors to our site, as well as how our visitors use our site. Cookies help us improve our site to better serve our customers. Personal information cannot be collected by cookies. ScaleLabels.com may occasionally post links to external sites. These sites have been carefully selected and are provided for our customers as a convenience. ScaleLabels.com does not endorse these sites, their products or services. Please check the privacy policies of these sites before sharing your personal information with them. Policies Contact Information If you have questions, concerns or comments about any of the above policies you may contact Dawn, using the information below: By E-Mail: Dawn@ScaleLabels.com or By Phone at: 1-800-968-5749 ScaleLabels.com reserves the right to make changes to these policies. All changes will be posted.

Warranties

Warranty Policy ScaleLabels.com warrants our products to be free of material and/or workmanship defects. Should any product be determined to be defective to our satisfaction within 6 months after the date of shipment, we will promptly replace the product or issue a refund or credit based upon the cost of the defective product. ScaleLabels.com liability shall be limited to replacement of the defective product, a credit or refund for the defective product based upon the cost of the defective product. In no event will ScaleLabels.com be liable for customers' loss of profits or any other consequential damages.

Return Policy

Returns and Refund Policy All merchandise returns must be approved by ScaleLabels.com. No returns will be accepted without this approval. All returns are evaluated on a case by case basis and some or all of the following return charges may apply: If the wrong item was ordered by you: 1. A 25% restocking fee may apply. This fee is used to re-box and re-inventory products. Custom label runs are not returnable and non refundable. If the item is not list as an active item in the webstore, it is a custom item. 2. The merchandise must be returned within 30 days of the original ship date. 3. The merchandise must be unused and received in new condition, in the original packaging. Merchandise that has been used or is not received in the original packaging may be subject to a 50% restocking fee. 4. UPS Call Tags will be issued to return the product, You the customer will be responsible for the cost of the Call Tag as well as the return shipping costs. Shipping related charges are not refundable. If the wrong product was shipped by us: 1. The correct product will be shipped immediately. If necessary, expedited shipping will be used to ship a partial order to meet the customers immediate needs. The balance of the order will be shipped ground. All at ScaleLabels.com's expense. 2. UPS call tags will be issued to the customer to return the merchandise. Simply place the UPS Call Tag on the box and hand it to your UPS driver or drop the package off at a UPS shipping location. The box will be returned to us.

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. ScaleLabels.com and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of ScaleLabels.com shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and ScaleLabels.com with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and ScaleLabels.com with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by ScaleLabels.com. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.