The NBN and Lift Telephones - FAQs

The National Broadband Network (NBN) is Australia’s new landline phone and internet network.

The NBN installation will affect the operation of lift emergency phones, fire alarm panels, back to base security systems, medical alert systems and landline phones in many Australian buildings.

The information below answers many frequently asked questions regarding the NBN and provides information on what steps are required to ensure a successful transition to the NBN.

The NBN and Lift Telephone - FAQs

How will the NBN affect my lift?

Unlike the previous copper network, the NBN does not guarantee continuity of service during a power outage.

In many cases existing infrastructure for lift emergency phones, fire alarm panels, back to base security systems, medical alert systems and landline phones can no longer be relied upon in such situations once the NBN has been connected.