Be out in the field and stay connected with mobile service management solutions for your workforce.

Deliver on that pledge to your customers by choosing PiiComm Mobile Service Management—handheld devices customized for field-service focused businesses. From customer calls, dispatching and on-site service, to work orders, inventory management, time reporting and billing—PiiComm has you covered at every step with comprehensive wireless solutions, tailor-made for your business and designed to boost performance while streamlining delivery.

Field services are often what your customers see first when doing business with you. It’s vital to equip those technicians with the right tools to provide fast service, accurate estimates, and prompt completion times that get the job done right the first time. Combined, it’s the promise of great service.

Don’t risk the integrity of your number-one competitive advantage by adopting anything less than a complete mobility solution.

When you choose PiiComm Mobile Service Management, you get more than a solution that integrates handhelds and desktops with data and voice support, RFID, real-time inventory and asset management, barcode scanning and printing. You engage the convenience of our signature JUMP pay-as-you-go plan, designed for sensible support for your thriving business.

The advantages don’t stop there! You also get the peace-of-mind of having PiiComm’s unsurpassed customer care working for you and for your business. PiiComm’s Mobile Service Desk team will manage all of your mobile devices and so much more.

Choose PiiComm’s trusted technology, capacity and know-how to provide you comprehensive mobility support, powered by the latest hardware and software, backed by complete customer care. We look after building and maintaining the systems that help you complete more orders in less time while boosting customer satisfaction…the way a true mobility solution should work for you!

A new benchmark for service and sales excellence.

Equipping your field personnel with PiiComm mobile devices empowers them to be resourceful and productive, and gives your business the opportunity to set brand-new benchmarks for service and sales excellence in your industry.

Intelligent scheduling and dispatching – With integrated voice, data and GPS mobile devices from PiiComm Mobile Service Management, field workers arrive on time with the right parts. Dispatchers can push schedule information directly to them—eliminating costly return trips. Result? More job orders completed per day and greater client satisfaction.

Smarter management of inventory and assets – Backed by real-time data that communicates important information on access to parts, documentation, completion times, a PiiComm-empowered field worker has access to all information and parts needed to finish the job on the first visit. You also save time and ensure inventory accuracy by using PiiComm-enabled barcode scanners/labels and RFID readers on assets.

Boost sales and manage revenue – Make field services an integral part of your sales and client retention strategy. With instant access to customer and product information, field workers can sell more products, services and accessories while on-site, including remotely updating extend warranty and maintenance plans. Increase cash flow via on-site invoicing to ensure payment in days rather than weeks, and dramatically reduce administrative errors caused by incomplete or improperly entered data.

Front-of-the-line support – Our Mobile Service Desk offers comprehensive coverage and support for all of your mobile devices. You gain front-of-the-line support on all your PiiComm-powered Motorola devices including direct-line care from the manufacturer. That’s valuable piece of mind you can count on.