CloudOps: AWS Monitoring & Support

Deploying to Amazon Web Services (AWS) already gives your business a huge advantage in terms of uptime and manageability, but you still have an infrastructure to monitor and manage. This is where Trek10 CloudOps comes in, monitoring and support tailored specifically for AWS.

Trek10 is expert at providing operational and automation support for AWS customers. We wrap together a suite of trusted and tested AWS-focused tools with a 24/7 technical response team staffed by AWS certified engineers.

Trek10 CloudOps, Monitoring & Support tailored specifically to support critical production systems running on AWS.

AWS Monitoring & Response

24/7 monitoring & response with multiple SLA tiers:

15 minute response time on urgent priority

4 hour response on high priority

1 day response on normal priority

Collaboration to build smart runbooks for predefined remediation

Optimized monitor and alert definitions built specifically for AWS environments

Centralized portal with ticketing, knowledge base, and single-sign-on to other tools

Capability of full monitoring of AWS resources, as well as many common applications such as web servers and databases

Automation Our team is skilled at DevOps automation. We will attempt to identify standard remediation steps that can be automated, propose those when they stand to add value, and execute on them if approved.

Solutions

We look forward to seeing everyone again in NYC for Serverlessconf NYC OCT 8-11, 2017.

Serverlessconf is a community led conference focused on sharing experiences building applications using serverless architectures. Trek10 returns as a sponsor, and Director of Innovation at Trek10, Jared Short (@ShortJared) will be presenting again at the 5th Serverlessconf!

About Trek10

Born in the cloud and 100% focused on AWS infrastructure, Trek10 specializes in leveraging the absolute best tools and AWS platform services to design, build, and support of cutting edge solutions for our clients.

Quick Contact

Please call (888) 736-2446 (we are available 24/7) or write us at info@trek10.com.