CV Search Help

Searching

When searching with one or more keywords, we highly recommend using Boolean search techniques. Boolean searching allows you to combine keywords with operators (or modifiers) such as AND, NOT and OR to produce more relevant results.

Specific skill levels can be searched by clicking 'More options' on the search panel and entering your required skills within the 'Skills and Experience' area - one skill per box. You can also set the required level of experience.

When running your search you can select one or more industries Selecting the appropriate industry can help minimise irrelevent results if your search criteria contains words that are common across multiple disciplines.

The CV database contains candidates who have shared their CV on JobServe within the last two years.

If you're looking to fill a role that requires a rare skill you may wish to utilise this archive to locate the perfect candidate for you. Alternatively if you're looking to pick up the latest available candidates you can limit your search to CVs uploaded 'today' as well as various intervals inbetween.

When making their CV searchable candidates have the option to protect the exposure of their personal information to only recruiters which they have explicitly granted permission. When requesting access, we will send the candidate an email asking for them to approve or decline your request. If no response is received, a follow-up email is sent after 2 days. If the candidate approves or declines you will be notified by email.

The data retrieved via the CV search is cached to enhance performance. When a candidate removes their profile information they may temporarily remain in the cache. These CVs are removed automatically as time passes.

Saved Searches

If you find yourself running multiple searches for different requirements, we highly recommend saving your searches.

Run the saved search, adjust the criteria via the pop-up and run the new search. When you are happy with the new results, click the 'save' icon and overwrite your existing saved search by choosing it from the list.

Tags can be removed individually from a CV by clicking the 'X' beside the tag name. Alternatively, you can clear a tag from every tagged CV by first running the tag search from 'CV Tags' and clicking the 'bin' icon.

Every CV is automatically tagged with the month and year (e.g. "May 2017") of when it was first downloaded. These tags can be accessed within CV Search from the 'CV Tags' panel on the left, beneath the 'Downloaded Tags' heading.

CV Notes

Notes can be saved against CVs to help you keep track of a candidate's suitability for a particular job, or just to log new information you may have gathered from emails or phone calls.

Linking CVs to Jobs

The 'Link to Job' action will create a connection between the chosen CV and one of your live or expired job postings. Once linked, they will be listed as 'Linked CVs' when the job is viewed in Job Manager.

CVs can be removed from the basket within CV Search by either clicking the 'basket' icon in the search results, the 'Remove from basket' action within the right panel or clear the basket entirely with its 'bin' icon.

Candidate Chat

Sending a chat invitation via the CV Search will unlock the CV and will therefore count as a download against your CV product. If a CV is already unlocked, you are free to chat with the candidate as many times as you wish.

Yes - an offline chat invitation will be sent to the candidate via email. When they next come online, we will notify you via email as well as on the website if you are currently using Job Manager or CV Search.

Offline chat invitations expire after 7 days. Once this period has passed you can either submit another offline invitation or contact them via another method, as you will also have access to their contact details from their unlocked CV.

More Help

Emailing CVs, downloading CVs, linking CVs to a job, sending chat invitations and using the 'Contact Details' link will unlock the CV, revealing the candidate's contact details. This will deduct a CV download from the CV product on your account. After a CV has been unlocked, further actions against the same CV will not cause another deduction.

Every CV is automatically tagged with the month and year (e.g. 'Jun 2017') of when it was first downloaded. These tags can be accessed within CV Search from the 'CV Tags' panel on the left, beneath the 'Downloaded Tags' heading.