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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

Hybrid View

Windows Explorer and Internet Explorer

There has been much discussion regarding Windows Explorer trying to access the Internet rather than Internet Explorer. This problem is now solvable. ZoneAlarms provides a solution at http://www.zonelabs.com/store/conten...AQ.jsp#2issues. Problem is if you have IE 5.01 or higher then this solution is no good. However, MS provides sort of a solution at http://support.microsoft.com/default...b;en-us;240928. If you have more than 32 Megs of RAM, then WE and IE are supposed to be opened as separate windows. It's supposed to be automatic. This is wrong. I have 128 Megs and this isn't working, and others are having this same problem, too.

Solution: You have to make a simple little change to the System Registry File.

First, open the Registry Editor. If you don't know how to do that, then click on Start, Run, and type in Regedit and then click OK. This is the Registry Editor. Click on the little plus sign (+) next to HKEY_LOCAL_MACHINE, scroll on down until you find Software and click on the + for that, then click on the + for Software, then the + for Microsoft, then the + for Windows, then the + for CurrentVersion, then the + for Explorer.

Underneath Explorer there should be the entry for BrowseNewProcess. If you have that entry, then see below on what to do next. If you don't have that entry, then click on Explorer, then click on Edit, New, Key. In the box provided, enter BrowseNewProcess exactly as I have typed it. No spaces. Then press the Enter Key. Now, double click on that entry -- BrowseNewProcess, then click on Edit, New, String Value. In the first line type BrowseNewProcess, and in the bottom line enter the word YES, then hit the Enter Key or click OK. (See last paragraph)

If you already have the folder BrowseNewProcess, click on it, and in the right hand pane, you have BrowseNewProcess and the Data is NO, then double click on the BrowseNewProcess in the right hand pane. Change the NO to YES and hit the Enter Key or click OK. See the last paragraph on what to do next.

If you already have the folder BrowseNewProcess, and in the right hand pane, you have BrowseNewProcess and the Data is YES, then you have a problem. Your system isn't recognizing that entry. Here's what you do. Double click on the BrowseNewProcess in the right hand pane. Change the data from a YES to a NO. Hit the Enter Key or click OK. Now see last paragraph on what to do next. When you're up and running again, then go back into the Registry Editor and go back to the first entry in HKEY_LOCAL_MACHINE. Double click on the BrowseNewProcess in the right hand pane, then change the NO to a YES, hit the Entry Key. See the last paragraph on what to do next and you should be finished.

Last Paragraph: Now repeat the process for HKEY_CURRENT_USER. After you've done all that close the Editor, and Reboot your computer. You should now have Windows Explorer on its own and Internet Explorer should be on its own too.

I hope I've made myself clear and I haven't made a mistake. I hope all this helps.