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Layers Missing on Products since Upgrading

T

Tracy Ryan

started a topic
about 1 year ago

Is anyone having the same problem? Every single one of the Fancy Products I created in the past are now missing layers. What's really strange is that on our live website the products appear fine, meaning the layers that have disappeared in the product builder appeare and can be customized. The images for the missing layers are in the image gallery so it's not like they got deleted or anything. The two possible solutions that the FPD developers recommended didn't fix the problem. Thanks.

Best Answer

J

Johnny
said
about 1 year ago

That only happens if you have at some point switched from http to https - you'll need to go through your database and replace the http URL's with https (search and replace).