Showroom Manager Glasgow

As part of this showroom opening, My client is now looking for a General Manager to join the business.

As this is a brand new showroom, your first task will be to recruit your entire showroom team, including your Kitchen Sales Consultants, Design Surveyors and Information Advisors. You'll work closely with your brand new team, ensuring that they receive the right training and support and are ready for day one. When your showroom has opened, you’ll provide general management support to the team and drive the delivery of exceptional customer experience and sales performance. You will be expected to take responsibility for the success of the showroom by leading and motivating the team to achieve their personal sales targets and objectives.

To start your learning journey, you'll be enrolled onto our 6-Month Management Induction Programme. You’ll begin in the showroom, learning about our products and our systems and completing an e-learning course. After that, we’ll send you to our purpose-built Training Academy for a short while, where you’ll receive some intensive face to face kitchen and management training to prepare you for managing your team. You’ll complete the full training programme, alongside your management role.

You'll need to be driven and ambitious to achieve your targets, whilst providing an exceptional customer journey. This is a fast-paced sales management role, where you’ll lead your team in achieving the required leads and appointments, so you’ll also need to have sales and management experience for this role. You’ll probably have experience in a role such as Branch Manager, Showroom Manager, Store Manager or other management related role.

Here are more details about what their General Managers do:

Critical purpose of role:

- To deliver exceptional customer experience; from initial engagement through to delivery or completed installation

- Managing and coaching in the showroom team to deliver; sales/KPI targets, service standards, showroom presentation standards, process compliance & company values by being an inspirational leader within the showroom