Publications

Annual Report

'Welcome on board', that's how we greet our customers. Hour after hour, day in day out, in every train.
A small gesture, but it perfectly reflects our strategy of putting our customers' needs first.

'Welcome on board' expresses our efforts of improving our service and strengthening the role we play in mobility.
2015 was a year in which we made progress in many areas, with more punctual trains, more seats, a service that
better meets the demand, the launch of the S network, the order of new double-decker trains and an improved
dialogue with our customers and stakeholders.