Turnpike Takes Steps to Improve Customer Service

The Executive Office of Transportation and the Massachusetts Turnpike Authority announced a series of initiatives to improve Pike travel and customer service. Responding to Governor Deval Patrick's directive, the steps are intended to mitigate congestion at toll booths during high-traffic periods and further expand Fast Lane use.

Transportation officials pledged to put in place staffing plans for holiday and other high-traffic weekends to minimize lengthy delays. Learn more here.

MassDOT is reminding members of the public that work-related activities and traffic impacts as part of the Tobin Bridge Rehabilitation Project are currently expected to begin in April after MassDOT conducts an outreach process to inform the public of project impacts. To allow crews and …Continue Reading Tobin Bridge Project Begins in April

MassDOT is reminding members of the public that work-related activities and traffic impacts as part of the Tobin Bridge Rehabilitation Project are currently expected to begin in April after MassDOT conducts an outreach process to inform the public of project impacts. To allow crews and …Continue Reading Tobin Bridge Project Begins in April