Once i ported on Saturday the Starhub staff told me the porting process will be done on Monday.
While on other weekdays and depend on the timing on signing the porting form it can be effective process on that evening 2300 hours.

While you are holding on the M1 do aware on the pro-rated calculation on the point of termination and billing cycle period.
Note that M1 would refund any excess after their final bill send to you via online.

Walk-in to SH store, but staff says mine is online order so they don't handle. What the....

How is that possible? I received my sim from Starhub last Saturday. The next day on Sunday morning, number ported successfully. Did you receive any SMS from them that say request was made to port?

Sent from Xiaomi MI A2 using GAGT

my guess is it depends on which telco u porting from bah... the delay in porting is because of the outgoing telco.... the incoming telco of cos wants you on board ASAP... but they are at mercy out outgoing telco... the outgoing telco don't have incentive to escalate the number port so they take their time to port... that's why some of the porting only happens the next business day... or worse if the number port failed.. it might take even more days to rectify...

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