Just switched from AT&T and my data speeds are significantly lower in my house and my home area with T-Mobile. With AT&TI was averaging around 50 download speeds. With T-Mobile less than 10. Same with walking around the area.

Damn i would be ecstatic with speeds like that. I'm getting 0.10Mbps. T-Mobile is garbage. I just switched 5 days ago from Verizon. Big Mistake. I can't open most apps or see who is at my door through RING. T-mobile is cheap for a reason. I can't even load the Tmo app. And I am in a great area here by El Segundo, CA. Plenty of reception. T-mobile excuse, "you're in a busy area" Hm funny I never had that issue with Verizon. Get it together!

Out of curiosity are you using a Verizon phone? If so it may have something to do with the apn settings.

Just a thought.

roknrolla wrote:

Damn i would be ecstatic with speeds like that. I'm getting 0.10Mbps. T-Mobile is garbage. I just switched 5 days ago from Verizon. Big Mistake. I can't open most apps or see who is at my door through RING. T-mobile is cheap for a reason. I can't even load the Tmo app. And I am in a great area here by El Segundo, CA. Plenty of reception. T-mobile excuse, "you're in a busy area" Hm funny I never had that issue with Verizon. Get it together!

That's as useless as uninstall and reinstall an app or remove cache. I reset network a couple of times. Even had the SIM card replaced but still slow data speeds. The clarity is not good at times. Looking more and more that T-Mobile is a failed experiment and going back to AT&T.

The only reason that may keep me with T-Mobile is the price. AT&T is $5 more a month but then add taxes on top of that. $320 seems very high. I know you can get a better deal at VZ. I think I saw the are similar to AT&T for 3 lines just not sure if the taxes are included?

No. For the most part I get speeds less than 5 Mbps. I am finding that most areas (including my house) I get slower data and even calls tend to either drop or I can't hear the other party or they have trouble hearing me. I am streaming right now and not only isn't the picture clear, it just froze.

I am very frustrated because I expected better from T-Mobile not worse than AT&T.

The speeds aren't so slow that we would need to file a service ticket with our engineers but streaming with 9-10 Mb/s should not be freezing. Where are you streaming from specifically? Have you tied streaming from other services like Youtube, Netflix, or Hulu with the same result. gramps28 no upload speeds at home , that is no bueno! The test shows no upload speed but if you try to send yourself a MMS, does it come through? I only ask cause I am wondering if the upload is non existent or if it is just too slow for the test to register.

onthehunt49 - Sorry your speeds are also slow Do you notice if they get any faster when changing locations like how gramps28 did?

I disagree, speeds are slow. The original 9 Mbps that I posted is the highest. I would say that I average in the mid 5 Mbps. Compare that avg of 5 Mbps to 60 I was getting with AT&T? I am extremely disappointed that AT&T was in fact faster.

Traveling around S. FL I find many spots where data is just plain slow, apps take forever to load. Not to mention I have lag issues while on the phone. Considering that I have the near top of the line iPhone, can't be a phone issues? I keep wondering what did I get myself into?

Before I hit post I did a quick speed test and it is 3.54 Mbps down and 5.81 Mbps up

Have you looked up your coverage in your specific addresses? We'd just like to make sure there's solid coverage where you're using the data. There's a chance we'll need to have a Service Complaint to get this issue resolved.

reply from tmo_mike_c in Network & coverage - View the full discussion

Have you looked up your coverage in your specific addresses? We'd just like to make sure there's solid coverage where you're using the data. There's a chance we'll need to have a Service Complaint to get this issue resolved.

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I've been spoiled here in Hawaii. There's not enough people to congest any network, and aside from few areas(all carriers except for Verizon(backdoor deals when they were GTE with legislators) have no reception.