Real time information, enhanced by intelligent information
design, can reduce experienced uncertainty, effectively diminishing the
main reason why too many people rely only on their car for transportation.

The Expert Forum will focus on technical requirements and user preferences
and how real time information can help determine the most convenient journey
- which is often a combination of private and public transport.

Preferences of travellers are not only determined by the overall speed of
journeys. Other parameters are, in varying degrees: reliability, comfort,
safety and cost.

Reliability (or the lowest possible uncertainty) intrinsically determines
the perception of the overall travel time. To counteract irregularities,
effective system management precautions are needed. However, these must
be translated into readily available information, which can be understood
and utilized by travellers.

Themes the Expert Forum is expected to cover:

- Real time information in multimodal transport systems (main topic)
- Harmonization of real time information communicated in stations, at
stops, on web sites, mobile phone displays, via loud speakers
etc.
- Real time information in case of "Out of Service" or irregularities
(e.g. because of an accident)
- Real time information in atypical transport situations (e.g. replacement
bus services)
- Combining real time passenger information with real time road traffic
information
- Real time information at traffic junctions/hubs to facilitate the speedy
transfer/change from one transport mode to another
- User requirements, preferences and priorities

Presentations will be divided into three sessions:
- Status
- Optimizing the status
- Beyond status

Special session:
Innovations in traffic & transport information

As in 2009, the Expert Forum will include a special session geared to
attract information managers, designers and educators whose professional
focus is on traffic and transport information.

The session will focus on innovative projects and results beyond real
time information. We are looking forward to receiving contributions from
projects on: the planning and harmonization of information
systems for individual and public transport, the provision of traveller
information on mobile phone displays or via other innovative interfaces,
the overcoming of communication problems encountered by
people with special needs, initiatives based on mobility relevant information
that addresses travellers, increasing awareness of the interdependencies
between travel modes and personal health and safety,
and energy consumption and an inhabitable environment. The indicated issues
are, of course, not exhaustive.

The session will also include an update on the compiled source material
on subject specific standards.

Who should attend?

- Transport providers and authorities
- Interest groups representing travellers and people with special needs
- Information designers and managers
- Transport developers and manufacturers of real time information systems,
software and displays
- Educators with an interest in traffic and transport information.