About this job

Technologies

Job description

Information is a powerful and essential element of the user experience. For developers, this is even more true – without great documentation, it is nearly impossible to build new apps, services, and products.

At Atlassian, we look at the way we communicate technical information to our internal and third-party developers as an end-to-end journey. This journey begins as developers get started with building on the Atlassian stack, and ends with a living set of reference of materials to answer any question they may have as they build, launch, monitor, and support their work.

This isn't a traditional technical writing role. As part of the design team at Atlassian, you'll be empowered to experiment with a variety of approaches to creating information in the UI, documentation, supporting materials, and anywhere else our developers experience information. We are also constantly working to find better ways to measure what makes an information experience successful. You'll be using these methods and suggesting new methods we've not thought of to constantly challenge ourselves and improve our craft. You'll be pushing hard, bold, and aggressively to make Atlassian recognized for how we approach content experience. You'll be accountable for proactively identifying and ensuring resolution of issues impacting content effectiveness across experiences in both product and supporting product properties – particularly around information architecture, content strategy, and standards.

More about you

This job is for someone who thinks bigger than traditional software documentation. You can explain complex features and capabilities in ways that are useful for experienced audiences, but which are also helpful and approachable for more novice readers getting into the domain or learning a new API.

We're looking for candidates who love to work with teams to ensure they're providing a great information experience. Someone who's ready to not only own the documentation for their domain, but also contribute to and help drive projects that benefit the larger documentation community here at Atlassian.

When you join the team, you'd be expected to have:And ideally, we'd hope you'd have:

More about our team

We believe information is critical to any user experience. When you join Atlassian as a Content Designer, you become part of the Atlassian Design organization. Content Design includes everything needed to understand, support, market, and use that product. You won't own all the content, but you'll help make sure the stories we tell are consistent and create a great experience for our customers.

Along with your resume, send or point us to an example of the some developer-focused content you've written, such as an authentication guide, API documentation, or a tutorial.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Software is changing the world, and we’re at the center of it all. With a customer list that reads like a who's who in tech, and a highly disruptive business model, we’re advancing the art of team collaboration with products like Jira Software, Confluence, Bitbucket, and Trello. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.