Sent this lit Christmas tree to my mother who moved into an apartment this past year. She loved it. Said it was fresh upon arrival and smelled wonderful.... more

Maxine0404

Dahlonega

Featured

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11 out of 11 found this review helpful.

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January 18, 2019

Not good

For many yrs I have ordered this tree for various rooms in our house. I don’t plan to ever order it again! The lights were barely visible & stuck way... more

Janice

Los Angeles

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January 10, 2019

Love It, But

I have purchased the prelim "tree" for the last several years. It is fresh and fragrant and gives me the Xmas aroma with no work at all. I... more

PatriciaD

Maryland

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January 10, 2019

Not as pictured

The tree we received did not look ANYTHING like the picture. I would not even call it a tree. It was a cobbled together mass of cut branches stuck into... more

Maples

Loveland OH

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January 9, 2019

Slightly skeptical

Some of the reviews I read were not too favorable however I decided I was going to trust all of my years of experience with LL Bean and order this for... more

Jackie

New Hampshire

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January 2, 2019

Ehhhh...

I bought as a gift for my parents who are Mainers and winter in Florida. I had it shipped right to them, and by the time they received it, it was so dry... more

Shopper

Maine

Response from L.L.Bean

January 16, 2019

By L.L.Bean Customer Satisfaction Team

We are sorry to hear that the tree arrived to your parents in that condition. We stand behind the quality of our products and will reach out to you to make this right.

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December 26, 2018

Tabletop Tree

Arrived dead with all the needles fall off. Sent as a gift to my mother. LL Bean did resend another tree but the second tree was also in terrible condition.... more

London

Miami, FL

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December 26, 2018

Disappointed

I purchase and have sent more than 25 of these Tabletop Xmas Trees annually to customers as a "thank you" at Xmas. In past years, my customers... more

JSOL

RI

Response from L.L.Bean

January 7, 2019

By L.L.Bean Customer Satisfaction Team

We appreciate your loyalty and apologize that our tabletop trees did not meet your expectation. Quality remains a top priority for us and we appreciate your feedback. One of our Customer Service representatives will reach out to you to address this.

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December 19, 2018

Mother Enjoyed It

Sent this tree for the first time to my mother-in-law who is difficult to please most times. She has sent back flowers in the past and told us not to... more

SStan

Provincetown

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December 19, 2018

Amazing ! ! !

These trees are amazing. We have sent them to our Grandkids for the past two years and they have loved them. Each grandchild puts the tree in their bedroom... more

Gettysburg66

Avon, Ohio

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December 18, 2018

No Lights

No lights are on the tree even though advertised as lighted. I feel some amount of refund is owed.