WARRANTY PERIOD: The warranty period is (1) Year from the original date of purchase. During this warranty period, under normal use, EVO Gimbals will at its option, repair and/or replace parts detemined to be defective. WARRANTY DOES NOT COVER: 1. Any unauthorized maintenance, misuse, collision, liquid infiltration (water damage), or modifications. 2. Incorrect Use of Product: altering software, removing serial numbers/logos, using cameras not approved by EVO. 3. Damage due to fire, flood, acts of God, misuse and related damage. 4. Any prepaid freight for warranty service. WARRANTY SERVICE: If any product issues arise please contact your dealer first. Many gimbal performance problems can be solved with a simple calibration sequence. Be sure to visit www.EVOGimbals.com for the latest tutorial videos. If it is found that service on your gimbal is needed please visit our official website (www.EVOGimbals.com) or email us support@evogimbals.com to start a warranty claim.