3. Budgets can be used as tools within which two functions of management?

Controlling and organizing

Planning and leading

Controlling and planning

Organizing and leading

4. Indira Patel has been working in her organization’s computer security department for the past 10 years. If another employee follows Indira’s recommendations in a given situation, based on her expertise in computer security, which source of power is Indira using?

Legitimate power

Coercive power

Expert power

Referent power

5. If Carol Reece is a charismatic leader, which of the following characteristics is she most likely to possess?

An external locus of control

A sensitivity to environmental constraints and follower needs

A strong need to be in control

A fear of taking risks

6. According to the Ohio State studies, which of the following dimensions of leader behavior refers to the extent to which a leader is likely to define and structure his or her role and the roles of group members to meet goals?

7. On Monday, Jim’s Taco Shop identified a problem with tainted ground beef that was used to make tacos and nacho platters for its lunch customers. If the staff at Jim’s did not identify the problem until after the lunch rush, what type of control would this demonstrate?

Feedforward control

Concurrent control

Proactive control

Feedback control

8. The ________ determines the number of levels and managers in an organization.

chain of command

span of control

unity of command

delegation of authority

9. During benchmarking, an organization can compare its processes and products to competitors in its own industry and to noncompetitors outside the industry. What is a main benefit of comparing a firm’s performance against an organization it does not consider a competitor?

A noncompetitor may allow an organization to see its practices more readily than a competitor in the same industry.

A noncompetitor may be the world leader in a specific process or practice, and an organization can learn from it.

A noncompetitor may be easier to find and benchmark, because the top firms in the world are so diverse.

There is no benefit to benchmarking a firm against a noncompetitor.

10. If a manager rationalizes that he or she does not have time to investigate the source of a problem and instead resorts to putting out fires, the manager is missing the use of ________.

bureaucratic control

basic corrective action

concurrent control

immediate corrective action

11. Which leadership theory is derived from the belief that a leader’s job is to remove pitfalls and roadblocks so followers can achieve their work goals?

Contingency theory

Fiedler’s theory

Leader participation model

Path-goal theory

12. A company that wants to distinguish itself from the competition in the marketplace is most likely using which of the following strategies?

18. When planning for unexpected events, a company is using which of the following techniques?

Contingency planning

Benchmarking

Financial forecasting

SWOT analysis

19. Melvin manages a team of 10 employees, including Jane and Jared. Jared is leaving the organization to find a job as a manager in another field. Meanwhile, due to performance issues, Melvin terminates Jane’s employment with the company. Both of these are examples of what type of employee behavior?

Job satisfaction

Employee productivity

Absenteeism

Turnover

20. Searching for new ideas beyond an organization’s boundaries and allowing changes to easily transfer inward and outward is known as ________.

open innovation

strategic partnering

knowledge management

organizational osmosis

21. Which business practice would likely encourage ethical behavior?

Intense competition for valued rewards

Cultural values for obedience to authority

Strong emphasis on individual productivity

Strong emphasis on leading by example

22. Why are feedforward controls more rarely implemented as compared to other types of controls?

28. An organization’s ________ goals are official statements of what an organization says its goals are.

real

stated

synthetic

implicit

29. Kelly is interviewing candidates to fill a vacancy on her team. One candidate has a degree from a prestigious university, and Kelly is impressed. In speaking with her fellow members of the interview panel, however, Kelly finds that no one else enjoyed the interview with the candidate, finding her to be pompous, aggressive, and self-serving. In her focus on only the candidate’s education, Kelly may have fallen victim to _______.

30. Which of the following stages is when the group structure is in place and accepted by the group members?

Norming

Storming

Performing

Adjourning

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This article covers the topic for the University Of Phoenix MGT 521 Final Exam. The author is working in the field of education from last 5 years. This article covers the basic of MGT 521 Final Exam Assignment from UOP. Other topics in the class are as follows: