Current opportunities

Telephone market research

Our Contact Centre are looking for a telephone market research assistant at Murley Moss. They are keen to deliver an excellent service and would like to know if they can improve. One of the best ways to do this is by getting customer feedback.

This role involves conducting a telephone questionnaire, recording the results, analysing the information and helping write up the findings. There is also an opportunity to present the findings to the Contact Centre. We anticipate this will take up to five days and we are flexible as and when the volunteering takes place.

This is a great opportunity to gain:

experience of carrying out market research

an understanding of what customers expect in terms of customer service

experience of analysing data and information

experience of interpreting data

experience of report writing and presentation

No experience is necessary for this role and it will suit a confident and sociable person who enjoys to talking the public. Experience in analysing data and having a inquisitive and questioning approach will help with this role. We will provide training for this role and an induction to volunteering with us as well as provide reasonable out of pocket expenses

Information from the survey will help us provide an improved customer service for people who want to find out about the National Park and the work we do.

Everyone is welcome to find more about this role by contacting Emma Johnston, Contact Centre Team Supervisor on 01539 724555 or email emma.johnston@lakedistrict.gov.uk

Lake District Digital Ambassadors

We're looking for people to be part of the campaign for the Lake District to gain World Heritage Site status by working with local communities to share content on a website celebrating the Lake District.

You will have a passion for

inspiring and involving people to digitally capture what is special about the Lakes

encouraging people to tell their stories through social media

acting as a community catalyst bringing together digital content

citizen journalism, writing and editing content.

About the website

We will be launching the website in December 2014 / January 2015 and are seeking a team of volunteers to cover five areas of the National Park: north, south, east, west and central / south east. The role involves encouraging people to share their lives, feelings and thoughts in a variety of formats, capturing what is special and unique about the area. These may include images, videos, vox pops and blog posts. We'll want you to lead by example and help promote and share through Twitter, Facebook and other social media.

More about the role

The role will last at least 12 months and involve a few hours each week. We will match your experience, abilities and preferences to the tasks you do. Training and support is available and we pay reasonable out of pocket expenses.

This is a unique and exciting opportunity to help shape the future of the Lake District. For more information on the role or to get involved, please contact Louise Barker or 01539 792613 or email louise.barker@lakedistrict.gov.uk.

Garden and Grounds Maintenance Volunteers

The Lake District National Park Authority is looking for volunteers to assist in the gardens and grounds at Brockhole, The Lake District Visitor Centre.

As a "Garden and Ground Maintenance Volunteer" you will play a key part in maintaining the gardens and grounds by completing tasks such as planting, painting and wall repairs. The role is very flexible and is open to anyone. No experience is necessary as a full induction and training will be provided, but those with maintenance and/or gardening experience would be a welcome addition to the team at Brockhole.

It's a great way to learn more about the National Park meeting other people, whilst spending time out and about in a beautiful location and supporting the work of the National Park.

We are looking for people who can commit to a minimum of a few hours each fortnight. We will cover any out of pocket expenses and offer other benefits, such as discount in the Brockhole shop and café as well as free parking.

Brockhole Ambassadors

We are looking for Visitor Service Support volunteers to act as "Brockhole Ambassadors" to help out on weekends and during school holidays to ensure that visitors to Brockhole, Visitor Centre have a world class visitor experience.

The "Brockhole Ambassadors" will help support the Brockhole team by carrying out with a variety of tasks. Such as welcoming visitors and giving them the information they need to make the most of their visit along with other tasks such as driving the Brockmobile and helping with crazy golf hire. They will also have the chance to get involved with many of the special events taking place throughout the season.

We are looking for people who are excellent communicators, enjoy meeting people and are prepared to be an ambassador for the National Park Authority. A good local knowledge and broad understanding of the National Park would be an advantage although not essential.

This role is a great way to learn more about the National Park, meet other people, and to support the National Park in an enjoyable manner. There will also be other benefits, such as discount in the Brockhole shop and café as well as free parking at Brockhole.

This opportunity is open to anyone and no experience is necessary. In addition to training and supporting you, so you can do your tasks effectively with confidence and in a safe way, we will cover travel expenses within the county.

Alternatively you can write to the Authority at our offices in Kendal: Volunteer Recruitment Lake District National Park Authority Murley Moss Oxenholme Road Kendal LA9 7RL

Young Rangers

Are you between 14 - 18 years old and would like to get involved with conservation on a regular basis? Then you might want to become a Young Ranger.

Archaeology Volunteers

Would you like to get involved conserving archaeological sites? We are looking for new volunteers to join our existing teams. The work is often physically demanding, for example bracken cutting and clearing, but extremely rewarding. Training is available. If you would like further information or want to sign up, take a look at the Archaeology Volunteers page or email archvol@lakedistrict.gov.uk

Park Management Volunteers

We are always pleased to hear from potential new volunteers to support our work. We only recruit volunteers when we have tasks for them to do, and into roles that match volunteers' skills, knowledge, experience and motivation. We don't recruit for these volunteering roles all the time, but if you are interested please contact Dylan Jackman, Park Management Volunteer Coordinator dylan.jackman@lakedistrict.gov.uk

Volunteer Events and Guided Walk Leaders

We are currently not recruiting for volunteer events and guided walk leaders. However if you would be interested in future recruitment please contact Belinda Turnbull, Volunteer Led Activity Coordinator belinda.turnbull@lakedistrict.gov.uk

Other volunteering organisations in the Lake District National Park

Other organisations who have volunteers in the National Park include (all links open in new window):

The Lake District National Park Authority looks after this unique corner of England, encouraging people to enjoy and understand its beauty and helping those who live and work here. Our staff include rangers and field workers, advisers at our visitor centres, planners and ecologists.