Last week, while I was away on vacation, I received a call from Citibank about my credit card. Since I wasn’t keeping up to date on the latest financial news and gossip, I wasn’t aware that Citi had been hacked. Normally, when systems get hacked like this, I’ve dodged the bullet. This time, I wasn’t so lucky because my Citi mtvU card was a victim, part of the lucky 1% of North American credit card holders. While on the phone with Citi, they agreed to ship out a new card to me as soon as possible, which is standard procedure.

What gets a little annoying is that replacing a card, especially one so intertwined in my financial network map is time better spent elsewhere. This does, however, force me to update my map to reflect it’s current state – something I’d been too lazy to do. Thankfully, due to my desire to simplify our finances, the updated map has fewer lines on it.

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8 Responses to “Citi Credit Card Data Hacked”

As soon as I heard about the hack I didn’t wait for a call or letter I moved my balance to another 0% interest card. They didn’t call or write me yet but I think I just may cancel this card. Like you, I have my finances mapped out and this is a very inconvenient glitch. Fortunately I had a place to move my balance. Citi needed to get that info out sooner.

We’ve stopped using Citi for all of our banking products. They screwed up one too many times with taking money they should not have on our banking, credit card, and student loan accounts and it always took at least one hour to talk to someone who had any sort of authority to correct a small problem (and also who could speak English clearly).

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