Their flagship product, InterAction, is a complete set of
packaged applications that enable different users within the
enterprise - including employees, managers and HR generalists - to
access data and initiate transactions using web browsers, voice
response, electronic mail, fax and kiosks. InterAction also provides
the same set of users with the ability to search for information about
a specific event or transaction (transactive content), FAQs, and
policies and procedures and then delivers a single, consistent
response.