I recently ran a workshop where everyone one turned up with their device. Hardly surprising in today’s world. What did give me a bit of a shock was when I had the grandkids over for a sleepover ­and they both brought their own devices.

I recently worked with the board of a not for profit organisation, servicing the health sector. The board was made up of 9 volunteers, all successful business people in their right. And each one of them had strong and different opinions on every topic on the agenda.

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Some companies make a point of hiring for diversity. And that is a great place to start. However, it doesn’t do any good if they won’t stay. The inclusion side of the equation has to be just as strong if you want to retain, grow and get the benefits of that diversity.

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Few people enjoy conflict. Most of the time people actually try to avoid it. This is especially true when working in a team. It’s much smoother when everyone gets along and goes along. When everyone is coming at an issue from the same angle, it’s much easier to sidestep conflict.

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