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GetHuman-sajer's customer service issue with Instagram from May 2018

Help with my Instagram issue

Tip from another customer

If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.

The issue in GetHuman-sajer's own words

I went to look at my Instagram this morning and it said that I had been locked out. So I tried to log back in but it’s been so many years since I set up Instagram I don’t remember any passwords or anything. So I had my daughter take a screenshot of my Instagram and I can see that somebody else is there it’s a hacker what do I do can you please call me can I talk to somebody I’m not text savvy I don’t know how to fix this **********

GetHuman-sajer did not yet indicate what Instagram should do to make this right.

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