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Part Three: Aligning Research Results with Decision-Making—Tools to Inspire Creativity and Encourage Divergent Thinking

— July 10, 2018 —

Posted by special guest blogger, Stephen Abram

In this third post in my series about interesting frameworks and tools for thinking about the value-add we can provide in our product and service design, I’ll outline three tools I use all the time—sometimes alone, and sometimes in collaboration with others.

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About The Author

Stephen Abram is a librarian and principal with Lighthouse Consulting Inc., and executive director of the Federation of Ontario Public Libraries. He blogs on library strategies for direction, marketing, technology and user alignment.