Terms & Conditions

Thank you very much for booking with the British Alpine Ski School network. We take great care to provide you with a quality of service that exceeds your expectations. We hope that you enjoy your time with us and choose to return soon. Here is the inevitable small print. Please read, in particular note the minimum requirements for your course.
All bookings with the British Alpine Ski & Snowboard School and for our series of clinics throughout the Alps and elsewhere are subject to these conditions. This contract will be governed by, and construed and interpreted in accordance with, English law.
Clients attending our courses must pay the appropriate fee in full, before joining the class. In the case of advance bookings, we will reserve your place for a maximum of 7 days from the date of issue of the proposal. Please return your remittance within this period to confirm your booking. No contract will exist until we issue a receipt, accepting your payment.
Prices may be subject to revision.
We accept payment by bank transfer, credit card (VISA OR MASTERCARD) or debit card.
Credit and Debit card transactions
Please note that all card transactions are protected by encryption on a secure server; your personal data remains safeguarded and the process complies with all the security requirements for internet-based transactions. Your card statement will show a transaction to Ski Pro Services, VAT REG no: 720 0407 94, Kings Lynn, Norfolk.
Cancellation
In the event of you cancelling your reservation, the following charges apply:

More than 6 weeks notice - 10% of fee

2 to 6 weeks notice - 50% of fee

1 to 2 weeks notice - 90% of fee

Less than 7 days notice - 100% of fee.

No refund will be given by the Ski School, in whole or in part, for unused lessons due to client late arrival, illness, accident, resort closure due to weather conditions or mechanical failure, or for any other cause outside the control of the Ski School.
The Ski School reserves the right to cancel its lessons for a variety of reasons. Full refunds of unused lessons will be made in this instance.
Course places are not transferable.
The ski school does not insure its clients. You are obliged to insure yourself for third party liability. We recommend that you arrange an appropriate policy, which also includes personal, medical and rescue insurance, with a licensed agent.
Minimum numbers and course duration
All courses require a minimum of 4 and a maximum of 6 clients (8 clients for the Professional Programme, maximum 4 for the Mini Beginners) to allow the course to run for the specified duration. With fewer numbers, we can run some of our courses for a reduced time. We will offer you a conversion to private lessons in the case that the minimum numbers have not been reached; alternatively we will offer a full refund.
We are obliged to take into account the prevailing conditions and the standards of our clients. We, therefore, establish our programme of class times, venues etc. at the beginning of each week. These arrangements are always subject to alteration in the light of prevailing circumstances.
For reasons of safety, it is a condition of booking that you will respect the professional judgement of your instructor while you are in the class.
Clients should present themselves in a fit and safe condition for physical activity in the mountain environment.
If, at any time during your course, you have cause for complaint, you must let us know immediately and we will endeavour to address the situation, to your satisfaction.

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Our clients say...

Just had a week in Morzine where my daughter and stepdaughter completed Junior Blue 2. Fantastic experience AGAIN!

Morzine 2013

The content of the course and - in particular - the presentation by George was absolutely outstanding. His ability to encourage and give confidence was truly amazing and he deserves much credit.

Stuart Hardwick

Incredibly helpful, friendly and focused on helping me to be a better skier. Nothing too much trouble, always efficient and keen to tailor to individual needs and requirements. Brilliant - I've been having lessons with you for years now and always learn something new and come away with my confidence levels improved.

Cathy G

This was the perfect ski school for my slightly nervous eight year old who'd had a previous not so good experience with another ski school in the past. The smaller groups and fantastic instructors made the whole week a fun experience. Jazz and George were both great. Getting down and talking to the kids at their level. The right amount of gentle encouragement and persitance to bring on confidence and ski level in just five days. Very pleased with his badge! Thank you

Rebecca, 2016

Just back from a great week skiing in Morzine. Our 2 young boys both had lessons through BASS. They loved it, and progressed so well! The small groups and really interactive teaching was miles better than the big groups of 15 or so you see the French schools doing...... Will be going back to BASS again next year!

Ashley, 2016

This is my second year having lessons with BASS and they are, in one word, amazing. Nothing is a problem and each instructor I have had lessons with have been amazing, patient and paid attention to our needs. Would recommend them to everyone and will use them again every time.

Helen

Myself and my boyfriend went skiing in March, we are far apart in ability as he has skied since he was 10 and I've been 3 times now over 7 years (We are both aged 23/24).

The last time I went skiing I lost confidence as I didn't have a good ski school to guide me. I started to feel as though skiing wasn't for me and that I couldn't do it.

This year was my first time skiing with Bass and it definitely won't be the last. Marc took myself and 2 others out for the "Approaching Parallel" adult class. He built up our confidence during the week and made the lessons fun too! He made me realise that I had been taught incorrectly the last time I had gone. I now I can't wait to go back which is how you should feel after a week of skiing!

Thanks Marc and Bass!

Charlotte, 2016

Best skiing lessons I've ever had; I thought I was incapable when I arrived in Morzine. Tom deserves high praise for patiently coaxing us from the nursery slope to the chair lifts & beyond. Our group may not have progressed as fast as some, but Tom progressed us at our own rate & in a way that was so much fun I can't wait for next year.

Morzine 2013

George was patient, great at simplifying the technical aspects and, best of all, massively positive. Great feedback after each run and really helpful intros and instructions for the next. Confidence levels improved hugely... Can't rate highly enough...thanks George!

Adrian F

Memories are made by good people who are true to their beliefs and care about each and every one of their clients. Thank you BASS. We'll see you again next year.

Sara W

I'd urge other parents to get in touch with BASS without hesitation....Thank you Tom and BASS. Happy skiing and keep up the great work.

Henry's Dad

I learnt loads in my lessons and I noticed a real improvement in my skiing, every time I have more lessons with BASS I feel more confident.

Anonymous

Thanks again. head buzzing with analysis of my skiing... You've given me a good boost of confidence.... still the best at what you do! Effortless coaching in action.