Job Snapshot

About Us

Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

Job Description

Patient Care Coordinator - Oklahoma City, Oklahoma -

Questions and Answers. In Client Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, Client Service is something we take pride in – making sure that the people we serve feel valued and understood, while providing and gathering accurate information. Client Service is always critical and that’s why our team is both valued and recognized within the business as a key part of our brand. As part of a diverse and supported team, Client Services offers an outstanding career path with an industry leader.

Job Summary:

Under general direction of the Patient Care Supervisor and Lead performs routine phone calls and data entry that are necessary for appointment scheduling and performs customer service-related duties as assigned.

Responsibilities and duties:

1. Manage a substantial amount of inbound and outbound calls daily.

2. Develop open and effective channels of communication with each provider and member.