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CarGurushttps://www.cargurus.com

Mar 15, 2018

John

Professional, honest and low pressure, putting the customer first. I have always had a phobia toward car dealerships but my experience at Germain Mazda of Columbus changed all of that. Note that any dealership that closes Sunday, cares about its people and if a business cares about its people those people will care about you. Thanks to Terry for making the car buying experience enjoyable and satisfying.

Though we didn't buy a car from
Germani Mazda, there customer service
was really good. They responded to
emails relatively faster. Jordan was
really polite and showed willingness to
do business with us. Overall, Germain
Mazda customer service is really good.

Although I ended up buying at a dealership closer to home, Damon responded very quickly to my email inquiry, made an appointment for a test drive within a day or two, and gave me plenty of his time and expertise to help me make an informed decision. No high pressure. Very good experience.