FAQ

1. WHAT IS SHAKE BY LEGALSHIELD?

Shake by LegalShield lets you quickly record agreements for everyday transactions that you otherwise might do with a verbal “handshake” agreement. For example, you’re lending someone you know $300 – given the stakes, you might not need a long, intimidating loan agreement, but wouldn’t it be nice to get something in writing? When does the money need to be repaid? Is there a penalty if it’s late? Use Shake by LegalShield to agree upfront on simple questions like this and you can avoid hassles later (not to mention awkwardness and hard feelings). Upgrade with a LegalShield membership and you can consult with an integrated attorney for advice on legal forms, plus ask any questions about lending a friend money and other legal subjects. Members also have access to premium forms/questionnaires.

2. DO I HAVE TO BE A LEGALSHIELD MEMBER TO USE SHAKE BY LEGALSHIELD?

You do not have to be a member to access and use our basic forms, just sign up for your free account. However, if you sign up for a LegalShield membership, you’ll have access to premium state-specific forms and questionnaires PLUS you’ll have access to your LegalShield Provider Law Firm for consultations, contract and document review.

3. WHO DO I CONTACT FOR HELP/SUPPORT WITH SHAKE BY LEGALSHIELD?

Contact us at memberservices@legalshield.com or give us a call at 1-800-654-7757, Monday-Friday 7 am to 7 pm, CT. For short videos explaining some of our features, scroll down to answer 18.

4. WHEN IS SHAKE BY LEGALSHIELD COMING TO BLACKBERRY, WINDOWS OR OTHER PLATFORMS?

We don’t have any plans to support Windows mobile, and now that Blackberry runs Android any Blackberry user should be able to use the Shake by LegalShield Android app.

5. WHAT IF I NEED A CONTRACT TYPE THAT ISN’T CURRENTLY AVAILABLE?

A full list of available Shake by LegalShield contracts is available here. We are regularly adding new contracts to Shake by LegalShield. If you have a specific contract request, please tell us about it.

6. WHERE IS SHAKE BY LEGALSHIELD AVAILABLE?

Shake by LegalShield’s form agreements are thoroughly researched by licensed attorneys to be legally effective. Laws differ between countries and even between individual states. To ensure the highest quality user experience possible, we’re focusing our time and effort on optimizing our forms for use in the United States and 4 provinces in Canada.

7. CAN I CONSULT WITH A LAWYER IF I HAVE QUESTIONS ABOUT A FORM?

If you have a LegalShield membership, you certainly can! A LegalShield membership means you have a dedicated law firm available to handle your legal needs. This firm has been screened, is monitored daily, and is ready to handle your legal matters with the interest and concern you deserve. Services include consultations, contract and document review (up to 15 pages each) and more. Review a plan contract for complete terms, coverage amounts, conditions and exclusions.

8. WILL SHAKE BY LEGALSHIELD KEEP ME FROM GETTING SUED?

No document or lawyer in the world can guarantee that you won’t get sued (if anyone tells you otherwise run for the hills). That said, the best way to avoid a dispute is to set clear expectations at the beginning (that’s where we come in). In fact, a “meeting of the minds” is one element of the legal definition of a contract. Unfortunately, over the course of the last 400 some odd years, the agreements we sign have become so convoluted (in an effort to be more clear or precise) that we often don’t understand large parts of them. Ah, the irony. But just in case, the LegalShield membership includes a preferred member discount for instances when you may get sued and need an attorney by your side.

9. OK, BUT WHAT IF THERE IS A DISPUTE? IS MY SHAKE BY LEGALSHIELD AGREEMENT LEGALLY BINDING?

Shake by LegalShield’s agreements are just as enforceable as any other contracts. They’ve been extensively researched and designed by lawyers to contain all the elements required for enforceability, while still being simple enough to help you get business done quickly. See our Terms of Service for more information.

10. SHAKE BY LEGALSHIELD AGREEMENTS DON’T HAVE THE LEGALESE I’M USED TO SEEING, DOES THAT MAKE THEM LESS ENFORCEABLE?

Agreements don’t need to be long and complex to be binding or enforceable! Some legal language exists for very specific reasons but a lot of the jargon is unnecessary (down with legalese!). If you don’t understand what you’re agreeing to, you’re more likely to have a misunderstanding. Establishing a perfect meeting of the minds, without any confusing language, is contract Nirvana. We are working tirelessly to help you get there. If you have received a contract with legalese and don’t understand what you’re reading/signing, don’t sign it! As a LegalShield member, you can have documents reviewed and the advice/consultation of an attorney starting at just $17.95/ month.

11. I TRUST THE OTHER PERSON, WHY WOULD I NEED TO DOCUMENT MY AGREEMENT WITH THEM?

When things don’t go as planned, people often realize that they were never really on the same page in the first place. Disagreements, especially between friends and family are rarely a result of one person intentionally trying to take advantage of the other (although, unfortunately, that sometimes happens too). Walking through and answering a few questions together can help uncover differences of understanding before they blow up into problems. Even forcing yourself to write down the basic terms of your agreement is a great step toward making sure both parties understand what they are committing to.

14. CAN’T I JUST DOWNLOAD A DOCUMENT FROM THE INTERNET?

There are thousands of documents available on the internet. Some are good, some are terrible. The biggest problem that most people face is finding the right agreement at the right time, which requires understanding legalese so you can make comparisons. Does this version of an NDA make more sense than that version? Does this cover people like me, or companies like mine? Shake by LegalShield’s process gets you the right agreement without forcing you to decipher and compare. And with a LegalShield membership, you can consult a lawyer anytime you have a question about a document.

15. I ALREADY USE A MOBILE SIGNATURE APP TO SIGN PDFS, HOW IS SHAKE BY LEGALSHIELD DIFFERENT?

With Shake by LegalShield, documents can be created, signed, and managed all in one place. This means you will no longer have to switch between several services and tools to customize, review, and execute a

document. Other mobile signature apps require a lot of zooming and scrolling to actually read or sign a document. That’s because they work with PDFs. With Shake, your agreements are generated natively within the app, and are already optimized for mobile. As a result, they’re much easier to navigate and sign.

16. WHERE DO MY AGREEMENT DOCUMENTS LIVE?

Shake by LegalShield stores all of your agreements securely in the cloud. This way, if you lose a document or need to look up an agreement in the future, it’ll be there. We always send you PDF copies too, so you can save and archive your files however you like. We will never share your agreements with anyone other than the other party you specify. We lay this out in more detail in our Terms of Service and Privacy Policy, which we encourage you to read.

17. DO I REALLY NEED/WANT TO DO THIS ON MOBILE?

Remember when you didn’t have email on your phone? If you’re like most of us you probably didn’t think you would ever need it, let alone rely on it every day. We increasingly depend on our phones to do almost everything. Why should creating, signing, and sending agreements be any different? Digital documents are always accessible, reference-able, searchable, and shareable. They are smarter, and easier to store and manage. Creating and editing on mobile devices allows us to cut one of the few remaining cords that bind us to our desktops.