Creating Explainable AI With Rules

Franz’s CEO, Jans Aasman’s recent Forbes article:

There’s a fascinating dichotomy in artificial intelligence between statistics and rules, machine learning and expert systems. Newcomers to artificial intelligence (AI) regard machine learning as innately superior to brittle rules-based systems, while the history of this field reveals both rules and probabilistic learning are integral components of AI.

This fact is perhaps nowhere truer than in establishing explainable AI, which is central to the long-term business value of AI front-office use cases.

Granted, simple machine learning can automate backend processes. However, the full extent of deep learning or complex neural networks — which are much more accurate than basic machine learning — for mission-critical decision-making and action requires explainability.