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Great Pricing and No Downtime

I've been with KnownSRV for about 6 month and have not had a single downtime. Someone Attacked me with a DDoS a few weeks ago but their Firewall kicked in within a couple seconds and my Server wasn't even down. When i contacted th...Read More

e Support, they answered in less than 15 minutes and provided the information with a single reply.

I've already recommended this host on other platforms and I'll continue to do so.

Consider KnownSRV if you want a very reliable, user-friendly hoster with great pricing and Awesome Support.

18 months on

I am halfway through my second year with a VPS from KnownSRV. I have had little or no downtime and any support issues I have raised have been responded to and fixed quickly by their friendly efficient staff. I host 2 ecommerce sit...Read More

es among those hosted and would recommend them to anyone looking for a reliable VPS provider. Good value for money too. I am on the VPS-V4 plan which also includes 4 dedicated IP addresses.

I was unable to locate anyone called "Lorenzo Francardi" in our client area. I'm sorry for the troubles you experienced while using our service.

Our servers are not overloaded at all. We use CloudLinux for all of our...Read More

shared hosting servers and we limit number of clients per server to a reasonable number, which is much less than average hosting company has. The only reason I can imagine for your sites being slow is hitting a resource limit of shared hosting package(either CPU, RAM or I/O). You should have submitted a support ticket for more information.

We are EU company and we do allow adult content(legal porn) and everything within EU laws. You can clearly read about our company at http://knownsrv.com/about.php, we are a registered EU company, we pay VAT and all needed taxes. There is a public registry of EU companies where you can clearly see the ownership structure, directors and statistics. It's all very transparent and public in the EU(European Union).

KnownSRV Expert Review 2018

KnownSRV Rating

Reliability

9.5 / 10

Pricing

9 / 10

User Friendly

9 / 10

Support

9.5 / 10

Features

8.5 / 10

9.1

Rated by Michael Lavnduski

Newer Hosting in UK and Croatia

Knownsrv.com is a hosting concern that was started in 2013 and is based in the UK and Croatia, operating out of data centers in Luxembourg, the Netherlands and Romania. They have done a good job getting their company started and while still fairly small seem to have developed a fairly good reputation for providing good services.

Uptime & Reliability

Three Data Centers & 99.9% Uptime Guarantee

With three different data centers in use, it would seem that Knownsrv would be able to easily accommodate their 99.9% uptime. Notices on the details page state that the firm does not “oversell” their capacity so customers can depend on 100% of the resources they pay for being available.

Support

Very Helpful Support Team

Knownsrv’s support functions requires a customer logon to access, but the knowledgebase appears to be well-populated and an email app is available to customers to submit questions. Also, during my visits to the website for information, I was greeting three different times by a chat window with what appeared to be a live person behind it.
There are several advertisements on the site’s webpages that state support is offered 24/7/365. While there is only an email feature for inquiries, this technique does help prioritize service requests that overall are a benefit to all users.

Pricing

Easy to Understand Pricing

Web hosting packages start at $2.95 monthly and include 5 GB of disk space, 30 GB of bandwidth, unlimited domain names and email accounts. At the high end, the monthly cost of $14.95 and comes with 20 GB of disk space, 400 GB of bandwidth, and the same unlimited allowances for email and domains. Free migration is included, and a gigabit connection is standard on all web hosting accounts.
VPS starts at $19.95 per month and includes 30 GB of disk space, unmetered incoming bandwidth, 500 GB of outbound bandwidth, and one usable CPU and 1 GB of RAM. At the high end, disk space is increased to 200 GB, unmetered incoming and 5 TB of bandwidth, 3 CPU’s and 8 GB of dedicated RAM at $59.95 per month. Setup times on VPS is listed at between 1 and 24 hours and a discount of 15% is available for paying for 1 years’ service in advance. A dedicated IP address is available for $2.00 per month if desired.
Dedicated server prices are available only by quote, which is perfectly reasonable, the details page states that support services are included with all dedicated server items.
Prices are clearly explained on the respective pages and a 15% discount is offered for customers paying for one year of service in advance. There aren’t any references regarding tax, but each country that Knownsrv does business in have value-added taxes that range from 18 to 21%. As with any agreement, customers would need to inquire prior to committing to a contract just what exactly is included in the price.

Summary

Newer Company giving Great Service

Overall, Knownsrv seems to be a well-organized company with many different services to offer. Granted, not many sites offer it but I would like to see a few graphics or reports on the availability and response times of their VPS or shared hosting platforms. The company offers quite a few different software tools that are available with any package to make the customer’s site as easy to manage/maintain as possible.
Knownsrv also points out that while they aren’t the cheapest provider, they make the very valid statement of “quality comes at a prices”. It seems that the company is ready to back their value statements up with a high-quality product.
Pros:

Server Locations

A few words from KnownSRV

Great pricing - We may not be the cheapest, but our prices are extremely reasonable, just remember that quality comes at a price, and we provide it at affordable prices.

Security/Efficiency - Problems can occur at any time, some of which cannot be helped, but we here at KnownSRV have systems in place to detect the most common problems before they even occur, and put that together with our highly dedicated experienced staff and we are able to provide secure, efficient services.

Dedication to our customers - We value every one of our customers, without customers we wouldn't have a successful business like we do today, which is why we provide our full dedication and focus towards our customers, to ensure that they are taken care of and are given the best service possible.

No Prism, no Patriot Act
Your security and privacy are our top priorities. We have both technical and legal systems in place which allow us to protect your business and privacy. We respect net neutrality and freedom of speech. We will not suspend your site only because someone doesn't like your content or has a personal beef with you.

Managed Services
KnownSRV is a well known managed provider. While we manage your servers free of charge, the service also includes custom server setups such as full security, installing nginx or Varnish in front of Apache for serving/caching static content in order to improve your loading speeds / performance. Need your server perfectly secured or/and optimizated for heavy traffic sites? No worries!

Supported Payment Methods:
We currently accept PayPal, Skrill, PayZa, WebMoney, BitCoins, PerfectMoney. If you do not have any of the payment methods mentioned, feel free to contact us to find out if any other method can be arranged.

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Awards

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What is this award for?

We took the time to personally and anonymously check each and every company's customer service.
The "Badge of excellence" was awarded to hosting companies that complied with HostAdvice's high standards of customer service, implying that the service proved to be prompt, efficient, insightful and most of all, helpful.

What is this award for?

This award is given to hosting companies that have successfully passed our 99.9% uptime test

HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed.While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies.This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.