A safe pair of hands

When it comes to e-learning, we've been around the block. We've successfully delivered over 2,500 projects in the 30 years we've been providing software and learning services.

We're also really proud to be trusted long-term partners to high profile clients with a global presence. Our experience means that we'd love to work with you, whether you're a seasoned L&D professional or new to the game. Whatever you need and whatever your history, we've got the know-how to get the job done.

Solution types

Our time in the industry has equipped us to work with clients across a wide range of sectors.

We're able to produce a variety of solutions suitable for every need and every budget. Whether it's rapid deployments or high-end initiatives, we're keen to share our knowledge and ideas so our clients get the best quality we can offer.

Ever judged a book by its cover?

We have, and we know that many new recruits to a business do the same. At BYG, we believe that a new hire's first impression of a company's learning and development programme plays a big part in their decision to stay.

We think it's important that a new hire's induction experience sets the right tone for their future with your company. Helping new recruits to feel like they're welcome, productive and valued, right from the beginning is crucial. We drill down in to a company's ethos and values to help our clients communicate the right message to their freshest staff.

Tied up with red tape?

We're aware how much regulation our clients face every day. We also know how much pressure companies are under to demonstrate compliance to auditors and external stakeholders.

This is why we believe that compliance training needs to be elevated beyond a simple 'box ticking' exercise if it's going to be effective. Interactivity and relevance is crucial, ensuring learners are motivated and equipped to behave in the right way. Clear, concise presentation with frequent real world scenarios ensure that key points are recalled and understood, as well as top-quality graphics to show your learners what 'best practice' looks like in reality.

Practice makes perfect

Training people to make the most of new or existing software, or even use it correctly, can be a real challenge for our clients.

Our solution? We get right to the heart of the system – what's the business benefit of using it properly? How can it benefit the learner? What tools does the learner need to overcome realistic challenges?

We address all these factors in a safe test environment, replicating your system to allow learners to develop their skills and confidence through practice and watching examples of best practice, so you can be sure your workflows and processes are being correctly followed.

Success

If your team believe in your product, so can your customers.

How are you going to achieve this? Well, we know that in order to sell, you’re going to need to know what you're on about, as well as acquiring the skills to communicate and present effectively. Our sales skills and product knowledge solutions are created with a specific goal in mind: enabling your sales team to feel knowledgeable, confident and genuinely enthusiastic about doing their job.

We often incorporate elements of competition and gaming to make sure learners walk away from their training knowing your product inside out and back to front, giving them confidence to go out in to the market place.

Big shoes to fill

Our management and leadership learning solutions recognise how complex a role as a manager is, and how flexible managers need to be.

It can be a tricky: can you make yourself available to your team as well as delegating fairly? Are you thinking about wider commercial implications whilst portioning everyone's time effectively?

This is why we think it's important our learning solutions are as flexible and multi-faceted as your managers are.

We believe in practical hints and tips, scenario-based activities so learners can conquer challenges in a safe environments and on-demand learning so your staff can dip in and out of training when they get a spare moment.

Changing a leopard's spots

Altering a workforce's attitude is up there amongst the most challenging issues a company can face.

As a result, we know that our learning solutions in this area must stress the benefits of a change to the learner, as well as to the business. Stronger still is the need for showing how new behaviours are relevant, as well as giving learners the tools to evaluate and modify their own behaviour and mind-set.

It's only once you've cracked this that your staff can take practical steps to affecting real cultural change. Learning modules like these go hand in hand with our digital and communications solutions – tackling behaviours from every angle.

Don't get lost in translation

We've done lots of learning in the area of soft skills and communication training, helping staff in major organisations to listen and converse with customers actively and effectively.

With a strong focus on behaviour and subtitles such as tone as voice and body language, we understand the need for your learners to practice new skills. We recommend simulations, scenarios and branching activities so your learners can try it on for size in a safe environment, demonstrating best practice and positive behaviours.

Where there's a will there's a way

We've been in the business a very long time . If there's a topic, we’ve probably taught it. If there's an industry, we've probably collaborated with a client operating in it. And if we haven't? Well, we're always on the lookout for new challenges and would love the opportunity to source Subject Matter Experts so we can meet your needs and provide you with the perfect solution.

Here's how we work

Over the years, we've been gathering feedback from our clients, finding out exactly what works for them and what doesn't. Here's the result...

Development process

A tried and tested development process, adaptable for any timescale, any obstacle and any risk.

We know that honest communication, availability and flexibility are what counts. Our PRINCE 2 qualified practitioners, dedicated account managers and project leads can hold your hand through the process, or simply guide the way if you're familiar with it already.

With the opportunity to have your say at every stage and carry out thorough reviews before the product is finished, we think you'll really enjoy working with us.

In-house production capacity

We've a great record of delivery: we’ve met some seriously tight timescales for clients that needed us to go the extra mile.

So, how do we do it? Well, we’ve invested in extra resources so we can meet every challenge you're faced with. With the ability to scale up production and a second shift of design workers during the night, as well as hand-picked contractors and freelancers when you need extra hands to the deck, we can meet any deadline you ask of us.

We find this works so well for so many of our international clients that we've collaborated on exciting projects for not just months, but years at a time.

Thinking globally

Don't get lost in translation: with so many of our clients and learners based all over the world, we're always thinking about how to get the message across in the right way.

With access to trusted translators for over 30 languages, and a strong awareness of cultural diversity and differences, we tailor our products so that they communicate exactly the right information.

Our team frequently travel all over mainland Europe and further afield, and with flexible shift patterns, we can make sure we’re at the other end of the phone, day or night.