We are based in the UK and have provided solutions for Genealogists since 1994. We welcome suggestions and feedback which can be entered via our Contact Us page.

Current version of Genealogy Research System is 6.27 (released 29 January 2012).

Method of Payment

When you click the Pay Now button you are transferred to our on-line authorised payment processor, PayPal. If you have an existing PayPal account you can use that or it is easy to create a new one at the time. Alternatively, you can pay with any of the following major credit or debit cards.

Mastercard/Eurocard

Visa/Delta/Electron

American Express

Switch/Maestro

Solo

To pay by cheque please use the Contact Uspage and we will send you details.

Dispatch of Orders

Orders will normally be acknowledged via email within two working days. Please allow up to 28 days for postal delivery of your CD.

Genealogy Research System software and documentation are supplied on CD.

Support Policy

Bug fix upgrades are available to registered users of Genealogy Research System. These are supplied as maintenance upgrades at nominal charge (to cover costs). When available they will be listed on our Shop page.

Bug reports should be sent to us using the Contact Us page. If necessary also send a copy of your database file (Research Data or Family Knowledge .DDG file) to our email address so that we can reproduce and correct the problem. A maintenance upgrade will be supplied free of charge to the reporter of any bug on resolution.

Disclaimer

Data and information is provided on this web site for informational purposes only, and is not intended for any other commercial or non-commercial purposes. Neither Deltadrive Software nor any of our data or content providers shall be liable for any errors or delays in the content, or for any actions taken in reliance thereon. By accessing our web site, a user agrees not to redistribute the information found therein. We provide customized links to select companies for your convenience only. We do not endorse or recommend the services of any company. The company you select is solely responsible for its services to you, the user. We shall not be liable for any damages or costs of any type arising out of or in any way connected with your use of our services.

Deltadrive Software is committed to quality products and services and values feedback. All reasonable care has been taken to ensure that Genealogy Research System and its documentation are accurate and free from defects. However, the authors, Deltadrive Software and distributors will not in any way be liable for any direct, indirect or consequential damage or loss arising from the use or inability to use the software or its documentation.