Winter utility bills can create severe financial strains for many Iowans, especially for elderly Iowans on fixed incomes. If you cannot afford to pay your utility bills you have certain rights and remedies that can help you avoid disconnection.
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Telephone slamming occurs when a telephone company changes your telephone service without your consent. Slamming is illegal, and you can protect yourself from being slammed by following a few tips.
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The winter moratorium on shutting off gas and electric utility service runs from November 1 through April 1. It is still very important for customers to keeping paying on the utility bills. It can cost a lot to heat a house during the winter months. Paying nothing on these bills during the winter months can result in a big problem next spring.
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The Iowa Utilities Board put rules in effect to make telephone service cost less for low-income Iowans. The rules apply to anyone who takes part in the Medicaid, Food Assistance Program (food stamps), SSI, federal public housing assistance, or Low-Income Home Energy Assistance Program ("LIHEAP") programs.
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Telephone slamming occurs when a telephone company changes your telephone service without your consent. Slamming is illegal, and you can protect yourself from being slammed by following a few tips.
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The winter moratorium on shutting off utility service runs from November 1 through April 1 of each year. Gas and electric utilities cannot be shut off if someone is eligible for (LIHEAP). It is still very important for customers who get help from LIHEAP to keep paying on their utility bill during this time.
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The Low-Income Home Energy Assistance Program (LIHEAP) helps low-income people pay for winter heating costs. The amount of money a person can get depends on household income and size, fuel used, and the type of housing. LIHEAP is not intended to take care of the whole bill - it helps cover costs where the need is greatest.
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