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Hi, experiencing the same issue, generally most calls are very muffed. Some sort of background echo noise sometimes. I've had quite a few smart phones and this is the worst is terms of call quality. Just wondering if i have a faulty unit?

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I've made one call (I hate phones) in a week and wasn't at all impressed either.

It was like a lot of noise suppression was being used because it seemed like the other person had gone dead at the other end and then when they spoke it took a millisecond to wake up again so kept missing the start of words etc.

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Manage to swap my handset for another one, the background echo noise has gone! But in terms of quality still not the best. I did speak with Motorola tech support before swapping out the handset, he mentioned about getting a new replacement sim card. He had another customer with bad quality calls and after replacing the sim that did the trick.

I'm on T-Mob but have a spare O2 sim so decided to swap it just to test. Must admit using the O2 sim the voice call seems a bit clearer.

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Manage to swap my handset for another one, the background echo noise has gone! But in terms of quality still not the best. I did speak with Motorola tech support before swapping out the handset, he mentioned about getting a new replacement sim card. He had another customer with bad quality calls and after replacing the sim that did the trick.

I'm on T-Mob but have a spare O2 sim so decided to swap it just to test. Must admit using the O2 sim the voice call seems a bit clearer.

Just an update, manage to get a brand new Sim from T-mobile. Tried a few calls the quality does seem a tad clearer, still not good as my HTC one S though.