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In an interesting twist to Scuffgate, Apple’s marketing boss Phil Schiller has admitted that the iPhone 5’s susceptibility to scuffing is… “normal.” Furthermore, it would seem that Apple is fully aware that the iPhone 5 is easy to scuff — and yet it knowingly proceeded to manufacture (and sell) record breaking numbers of the new device.

Phil Schiller’s comments come from an email response to a customer, who had contacted the vice president to ask about some “scuffs, scratches and marks” on the chamfered edge that surrounds the phone. Schiller’s reply, in full, is below:

Any aluminum product may scratch or chip with use, exposing its natural silver color. That is normal.

A little unbelievably, this seems to be the only official Scuffgate response from Apple. The email is very short (17 words!), so we’re loathe to read too much into it — but it does seem to give off a feeling of condescension, or perhaps nonchalance. The original email also asks Schiller if there is any plan to fix the scuffing issue, but Schiller ignores that in his response, which could well mean that Apple doesn’t plan to replace or recall damaged iPhone 5s.

Aluminium is soft

In our original Scuffgate story we analyzed the iPhone 5’s anodized chassis, as that seemed to be the underlying cause of the scuffs and scratches. Anodization can significantly add to aluminium’s durability, but only if it’s done properly — and it would seem that Apple either forgot to seal the anodized coating, or it simply didn’t make the anodized layer thick enough to prevent scratching.

Schiller’s response complicates things, as it suggests that the aluminium itself is the underlying cause. It’s possible that Schiller, being a marketing guy, doesn’t understand the interplay of aluminium and anodization on the iPhone 5’s back and sides — but really, if that’s the case, should he really be replying to scuff-related emails in an official capacity? Still, for the sake of argument, let’s assume that the scuffing is actually caused by some intrinsic failure of aluminium.

Apple chose aluminium for the iPhone 5 chassis because it’s a lot lighter than stainless steel, which made up the bulk of the iPhone 4 and 4S chassis. Per cubic meter, aluminium is a third of the weight of stainless steel (2600kg vs. 8000kg). In exchange, though, aluminium is much softer than steel — it is quite easy to bend or dent aluminium with minor pressure, while steel is very tough. Aluminium is so much lighter than steel that the usual solution is to simply use a thicker layer for more strength — but this doesn’t make it any harder. A fat block of butter is no harder to dent than a thin block of butter.

Still, I don’t see how the inherent softness of aluminium makes the iPhone 5’s back and sides more likely to “scratch or chip.” Schiller must be referring to the fact that anodization simply isn’t strong enough to withstand everyday use. We know this isn’t the case, though, as anodized aluminium is very well understood and used in a massive gamut of applications — including military, where the anodized coating certainly doesn’t just scratch off.

Lighter, but at what cost?

This poses an interesting question, though: If Apple knew that the iPhone 5’s anodized aluminium was easily scuffed, why didn’t it use stainless steel instead? The obvious answer is weight; the iPhone 5 is some 20 grams lighter than the iPhone 4S, most of which probably stems from the aluminium chassis. It could also be an aesthetic design decision: Maybe Jony Ive wanted an anodized finish, and so aluminium had to be used.

Schiller’s email also doesn’t explain one of the most puzzling facets of Scuffgate, too: The fact that consumers are receiving devices that are already scuffed, straight out of the box. We previously speculated that the damage was being caused at the production line, but we’ve also come up with another possibility: Apple might be unboxing iPhone 5s, applying some kind of firmware update, and then reboxing them before dispatch to customers. This is actually fairly common in the high-tech world, where thousands or millions of devices have already been built — but then a software bug is found and must be fixed before public release.

We’re still just theorizing, though. Hopefully Apple is building up to an official, longer-than-17-word response, so that we can find out what is actually going on.

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Guest

Glad my S

VirtualMark

Literally half of your articles are about the iphone 5 lately – a phone that isn’t anything special compared to others on the market. Its getting boring, the hubble extreme deep field has just been taken, why not do an article on that instead? Surely that’s more ‘extreme technology’ than a phone case that scratches?

http://www.mrseb.co.uk/ Sebastian Anthony

Ah, but maybe I’m writing up the Hubble XDF thing right now!

The iPhone 5 is a big deal, whether you’re interested or not.

http://www.facebook.com/jacqui.wiens.7 Jacqui Wiens

The fact that an over-hyped, ridiculously expensive phone with mediocre improvements happens to scuff easily is not a big deal. Definitely not worth of being compared to Watergate.

http://twitter.com/SeanWDoug Sean Douglass

It is when millions of people purchase the phone the day it comes out.

phendraana

People purchase millions of Big Macs too. Doesn’t mean its the best burger out there. It’s just famous.

PinkiePie

It isn’t being compared to Watergate, adding the suffix ‘-gate’ to things has become a commonly used device, especially with controversies that are relatively minor in the grand scale but are still quite important, such as this.

If say, something on par with the Iran-Contra or XYZ affairs happened, which would be on the same level as Watergate, it wouldn’t necessarily get the ‘-gate’ suffix however.

http://twitter.com/windump windump

no iphone5 isn’t a big deal – btw: i am the 99%

hohopig

… sad but true. I have to agree. But don’t think it is worth THAT big a deal.

I’m not following your train of thought here. I’m assuming that you think Ferrarris are not overpriced and they still have defects?

It’s all about perceived value.

Ami Talley

I cant tell if you are comparing a car that is hand made from start to finish to the iphone?

PinkiePie

The important difference is Ferrari have admitted there is a problem and are recalling all cars and fixing the problem free of charge and with great apologies to the customer.

Problems can happen, it’s a part of life, but the company should man up and admit it rather than do the usual Apple trick of blaming the customers.

http://twitter.com/SilasDG Cammeron

It’s entirely normal for the materials to act this way. It’s people at fault here the world is still functioning exactly as it should.

People will still support Apple though even though it’s unquestionably sub par equipment/materials and out dated technology.

John Roets

so sad, maybe apple realized that since the customer wanted a phone that is 6 months out of date, that they wanted scuff marks to match…
:-P

dmackerman

Oh come on people. Mine has a little chip in the corner, but who really gives a shit? It’s a device, made of metal. A phone isn’t a fashion statement. If you can’t deal with a device you use everyday, for multiple hours per day, having minor scuffs and scratches, you should not own a phone.

http://www.facebook.com/bob.cook.3597 Bob Cook

Well said, especially if it is scratched when you open the box. Most of these issues will disappear if you just lower your standards.

Xplorer4x4

No wonder iDevices sell so well, low standards.

Oliver Petruzel

Do you buy your Free Passes in bulk, or just one at a time? That could get expensive. Perhaps you and yours should look into a group-buy before the 5S drops…

http://www.facebook.com/profile.php?id=648510723 Jake Canter

The only reason that iPhones are ever purchased is that they are a prestige fashion statement. Their competitors are building phones that don’t scuff and dent, this will have a significant impact on the perceived quality of their product.

dmackerman

You’re joking, right?

You honestly think I bought an iPhone 5 because I want to make a fashion statement? I bought an iPhone 5 because it’s faster than my iPhone 4 and allows me to be more productive everyday. I paid nothing to upgrade, and in my opinion has the best user experience of all phones on the market.

LOL

LOL

http://www.facebook.com/zjbowman Justin Michael Bowman

Says the sheople :)

GatzLoc

Try out windows phone buddy, for productivity try black-berry. Do what u want to do, but don’t lie to me! (Y)

PinkiePie

You’ve used all the other phones on the market for a few days at a time to weigh up just how productive each one is in your daily life? Well, I’m glad you’ve done the market research for me!

http://twitter.com/MikaPeltokorpi Mika Peltokorpi

Well, you might be right. But paying for premium for easy scratching surface in any else product than lottery ticket is blatantly stupid.

http://metalfrog.us/ Keith

Really? Maybe you’re abusive to your devices so you expect slight defects. I take pride in taking care of my equipment, and a minor scuff/scratch would seriously detract from my appreciation.

Besides, this isn’t an issue because it’s minor wear and tear from regular, expected use. This is opening a box and finding out that your new device is already damaged. It’s shameful.

robertoblake

I agree. Apple says that its competitors are weaker and touts its superiority in every way. When you’re this arrogant, you better be able to justify it in a Greg House like fashion by actually being better/smarter than everyone else on a consistent basis. Apple stopped earning its Arrogance a good while ago…

PinkiePie

Oh the irony of claiming an Apple product ISN’T a fashion statement!

kupfernigk

This is the first article I’ve seen which seems to get it about anodising. As a former industrial engineer, can I add 2c worth? Anodising (alumina) is very hard. As a result, if the alumina layer is thin, any impact can distort the aluminum underneath and cause the alumina (which cannot flex) to spall off. Heavy anodising can work very well indeed on larger surfaces like door handles, where it can be thick enough to resist impact, but it wouldn’t work on a phone body with sharp edges because the edges would be rounded and because the entire phone body might flex slightly, possibly cracking off the entire anodised layer. Can I say here that I personally would never have used anodised aluminum for a case like this. Better results would be obtained with a paint which was a closer match to the physical characteristics of the metal. Perhaps at Apple the design department overrules manufacturing, I wouldn’t know.

I suspect the issues are caused by the interplay between the design and manufacturing sides of Apple. They probably had to reach a compromise — and an easily-scuffed case is the result.

Thanks for commenting :)

robertoblake

Apple constantly prioritizes aesthetic to functionality, but consumers operate in this way too, initially that is why. People prioritize packaging, as you can tell from any bar you walk into… quality and shelf life is secondary.

But it is possible to balance both, as Samsung and others have done.

orbitly

They should’ve just gone back to the iPhone 2G design. Rounded, but using anodized aluminum.

Do you have experience with plasma electrolytic oxidation? I understand that not only it produces alumina but it changes the structure of the alumina which goes from amorphous to crystalline, just like corundum. Would a coating like that still spall off?

http://www.facebook.com/profile.php?id=629109620 Joe Hall

Maybe they should just install a XO Skin in the factory so people don’t have to skin them to fill in scratches later.

hohopig

amen to that. And I can’t count the number of time a post drives me up the wall by simply dissing the so called “plastic” cover of other phones … it is all about compromise people, and some plastic actually achieve admirable weight to strength ratio. That means that if you do not use a big slab of metal but shave it down to mere millimeters, plastic composites holds up well against many other materials and especially soft metals. And btw aluminium (while having many useful characteristic) is NOT known for its strength.

bjnortier

“Still, I don’t see how the inherent softness of aluminium makes the iPhone 5′s back and sides more likely to “scratch or chip.””

Seriously? You don’t understand how a softer material scratches easier?

As kupfernigk said, it’s about the underlying material. If the underlying material is soft, then the anodized layer is weaker because shocks will propagate through the anodized layer and alter the underlying material. If the underlying material was titanium, the anodized layer would be less likely to chip.

To me it makes perfect sense that the inherent softness of aluminium makes it’s easier to chip, even with an anodized coating.

Perhaps you should re-read his comment. He said the problem might be in the design of the iphone (the sharp edges are not ideal for anodizing) and not in the material. He said ” if the alumina layer is thin, any impact can distort the aluminum underneath and cause the alumina (which cannot flex) to spall off” which is different to your statement “If the underlying material is soft, then the anodized layer is weaker because shocks will propagate through the anodized layer and alter the underlying material”.

Florian Bösch

Actually properly anodized aluminium is very hard to scratch in a way that exposes the underlying uncorroded aluminium. You can see that in the anodized iPods they sell. You might get scratches, but they rarely go straight trough the anodized layer.

The scratches on there look more like scratching in a powder-coat paint job than anodized aluminium.

Either way, Apple knew how to do this right once. Apparently they forgot, or just don’t care.

http://www.facebook.com/bob.cook.3597 Bob Cook

The same thing applies to the iPod nano 6th generation when you use it as a watch. Typically the watch band mount is metal, and if you remove the nano, it is amost impossible not to scratch some of the anodising from the back of the device.

Glenshane Pass

Full marks for using proper grown up metric units – kilograms & meters. Well done!

http://www.mrseb.co.uk/ Sebastian Anthony

If you notice, I switch between metric and imperial in most stories — to keep everyone happy :)

http://twitter.com/MikaPeltokorpi Mika Peltokorpi

US switched to metric units in 70’s. Only thing is, that no-one noticed it. :-)

http://www.mrseb.co.uk/ Sebastian Anthony

Hehe, officially?

Yes, I think the UK also switched officially — but still we use a few imperial measurements, here and there.

lVlegabyte

Metric is good -nay, great – for the scientific community – not so good for every day life.
It’s easy to say a quart than a quarter liter or even say a pint than saying an eighth of a liter. It’s also easier to evenly divide a square mile of land into even 2, 3, 4, 6, 8 (if done in feet) [2,4,5,8 if done in yards] plots rather than have only 2 and 5 even numbers when dividing a square kilometer.

omair arif

plus when you check the weather, you get a broader scale of temperatures in F that you use on a regular basis then in C

Steve Keate

I’m sorry, but what in the blue fuck are you talking about? Do you honestly believe that measuring in Celsius is somehow less accurate than Fahrenheit?

Steve Keate

How many 16ths of an inch in a mile? Don’t know? I can tell you exactly how many millimeters in a kilometer (1,000,000) off the top of my head, I can also tell you instantly in meters or centimeters.

Countries that deal with metrics don’t use fractions to divide them up, metric makes perfect sense when dealing with percentages, nobody sells things in 12.5 milliliter lots (1/8th of a litre) in metric countries, it would be sold in 10ml or 20ml lots, which are much easier to figure out than one eighth.

Sergey Danshin

Still, I don’t see how the inherent softness of aluminium makes the iPhone 5′s back and sides more likely to “scratch or chip.”

You don’t see how a softer surface is easier to scratch or chip? I’m surprised you aren’t running for Vice President with Romney.

If only we had precedents of fragile objects having an easily damageable outer coating that is normally quite sturdy.

Still, I don’t see how the inherent softness of aluminium makes the iPhone 5′s back and sides more likely to “scratch or chip.”

You don’t see how a softer surface is easier to scratch or chip? I’m surprised you aren’t running for Vice President with Romney.

If only we had precedents of fragile objects having an easily damageable outer coating that is normally quite sturdy.

Like say … eggs, or anything made out of glass ever.

uDaeth

I never use my devices without a case of some sort. We shouldn’t have to cover up their designs, but its fact of life that no one has found a way to make a completely indestructable finish on a phone. Just the pocket inside your jeans could scratch the screen unless you wash them every day

Sergeant_Poop

I’ve had my Droid 3 for over a year and a half and I use it constantly. I’ve dropped it several times on concrete. It still looks brand new. I’ve never had a phone case.

PinkiePie

Same with my BlackBerry! Over a year old, been bashed about and seen a lot of use, not a mark on it!

http://twitter.com/LifeOfCray Michael Westside

WHy do you want the phone to look good if you’re going to cover it up anyway?

Brad Koch

Gee, my iPhone is scuffed and dirty looking . . . maybe I’ll buy a new phone a bit sooner.
Any one think Apple has had that thought?

http://twitter.com/SilasDG Cammeron

Iphone users. The only people signing up for a two year contract while planing on breaking/renewing it within 1

PinkiePie

Maybe if they’re planning to run their company into the ground, as who would, when their new phone becomes scuffed and dirty within a week, plan then to buy a new phone from the same company?

Seriously if you actually plan to buy a new phone from the same company when that happens you need to re-examine your loyalties. If that is Apples marketing strategy they clearly think their consumer base is comprised of complete morons.

phendraana

This is far too critical of thinking for the average iFan though, and their consumer base IS comprised of mostly morons, hence their popularity. Apple’s main marketing hook is “It just works”; indicating that other electronics are ‘too hard’ to operate for the average user. They absolutely think their customers are stupid, that’s why they tout their products as the most user-friendly, maintenance-free, and idiot-proof.

iFans don’t care if their iProducts are good, durable, or worth the money, they’ll keep buying them because showing off that little logo feels as good as shooting heroin. Apple could anodize a turd & people would line up overnight to buy the new iShit.

PinkiePie

Very true!

Nathan

I think that’s a bit unfair. While I think it is clear that Android (especially with Jelly Bean) has far surpassed Iphones, some people like phones that are simple and easy to use. However, simplicity comes at a price. You can’t do much with it.

Normal based on the design flaws. This article points out the fallacy of all things Apple. Their computers score 1.5 on a scale of 5 against PCs. They only area they stand out in is the aesthetic design. The rest of their design is mediocre. Apple hubris will decline in time.

Mike S

stainless steel is also very expensive. I’m sure costs were a reason. So much of the phone is upgraded and so much of the phone is now custom that I’m sure costs were a major factor in choosing aluminum over stainless steel.

Not a Fan

My thoughts exactly – Wouldn’t put it past crApple to cut every corner possible to make the manufacture and material costs cheaper whilst screwing up the survivability of their disposable phones and still charging the same, then sucker all the suckers by selling it as Lighter!!

robertoblake

I said it before and I will say it again, they don’t care about their customers or making products to suit them, they make t he product they want as cheap as they can for as much of a markup as possible. The main thing innovative about Apple is their rationalizations, marketing and branding strategies to sell subpar products at a premium. The last innovative thing they did was the iPad, and its long past time to stop riding that wave…

PinkiePie

It was Microsoft and HP that originally came up with the Tablet Computer. In 2002.

robertoblake

True, but the concept of it even predates that. Those devices were ahead of their time, just like WebTv. Something else Apple thought it was being innovative with in terms of AppleTV.

The iPad and iPhone were just good timing for the most part. If they had come along sooner they could not have had the success they did.

They needed the growth of the internet, and content in the web to be worthwhile. Because they are not truly productivity and business machines. They are not even computers, they are MEDIA CONSUMPTION DEVICES. And that would be meaningless if not for how much media there was no available to consume. They are also MASS COMMUNICATION DEVICES.

But if it were not for the number of people and platforms for communication currently existing in the web, that would also be pointless.

All Apple did was take long enough to consolidate a number of existing ideas and technologies in a single device to serve multiple ends and facilitate multiple things.

Its not complicated “multi-tools” have existed in the analog world for hundreds of years. I’m not saying they didn’t do something great, I’m saying their a little too pleased with themselves.

It was inevitable. So much so that it was depicted in StarTrek in the early 70s.

http://www.facebook.com/dave.jergenson Dave Jergenson

I walked into an Apple store today and pulled down my pants and asked the associate if the scratches and scuffs on my appendage is normal. She offered me an Apple iJob and that took care of the problem.

Satisfied Apple customer for life. Will be back for other services.
Once you go Mac, you never go back

Marrach

Last time I looked– the scratches and chips were on the iPhone ‘new’ out of the box.

Apple’s amended response should be: “You’re opening the Box Wrong.”

Nathan

LOL!

Roger

Could you maybe have appended -gate to more words in this article? I look forward to a controversy about a gate install by Bill Gates called Gates’ gategate.

http://twitter.com/Shawn_Adam91 Shawn Adam

Why does everyone care so much. Its a phone!! Its not that big of a deal, if you like the phone buy it, if you don’t like the phone don’t buy it. But does everyone need to justify excessively why they do not like the phone? All phones scratch and most people these days use cases. If you hit your keys up against your car it will probably scratch too. Lets calm down people. Considering there has yet to be a phone thats indestructible, good looking, light, and the thinnest phone on the market, did they really miss the mark? And if you have a scratched phone already don’t worry no one will be asking you to put it on display at a museum anytime soon.

Newbtastic

You’re right. It’s perfectly acceptable for a light breeze to annihilate the iPhone. It’s just a phone after all, not a $1000+ piece of hardware! LOL!

http://www.facebook.com/andre.howard Andre Howard

“Scuffgate” man I fucking hate the media these days. Everything needs a trendy name. just report the news and give us some truth.

http://www.facebook.com/andre.howard Andre Howard

And I’m not knocking your article. It was well written and accurate. It’s those buzzwords.

http://www.fuckingcatalinawinemixer.com Will

You’re holding it wrong.

dick

ahahahahahahaha =)))))))))

http://twitter.com/apmorcate apmorcate

First of all:Not an Apple fan.
All phones and tablets in the market get scratches, sooner or later. I like stainless steel better than plastic or aluminium, but one can’t have it all. You have the freedom to select the product of your preference, and there are trade-offs. My Nexus has plastic all over it. Still, I chose it because it does what I need.
If Apple made a decision of having an aluminium border on the phone and you don’t like it you have two options: take good care of your device (which is always a good thing to do) or move to something else (not many options there).
People complaining because a high profile executive with a surely busy schedule replied to an email with only 17 words? ??? The guy must have thought that the customer would appreciate it, but it wasn’t enough. What next? Next time it won’t be a reply, not from the high executive.

PinkiePie

Then he should have instead forwarded it to the relevant department, rather than basically blame the consumer.

AppleSucks

Mate.. When you are paying 1000+ dollars for a product you expect it to be a bit more durable than this.. and when they were aware that aluminum will scratch and chip-off they should have continued with stainless steel.. Aluminum is cheaper than stainless steel and that was the reason Apple switched to it for more profit. Apple never owns up to any mistake in their product.. same thing happened with iPhone 4. Apple doesn’t care about consumers, they are making enough profit by suing other companies because they remotely resemble their design or they call their application store “XX app store”.

http://twitter.com/willcubbon wfc

This is hilarious.

TinkRow

lol itsthe new norm, Defective? Nah, its jsut supposed to be like that, and the Sheeple will accept it lol. PrivacyCrew.tk

PinkiePie

Apple are getting really out of hand with the quality of their products! The iPods were great, but since then they’ve gone really downhill, only going for release after release rather than taking the time to actually make a good product.

Daryl Cheshire

Don’t hold it that way

Neon Frank

Samsung is free of further patent litigation by avoiding scuffs, scratches and chips

http://www.facebook.com/kristi.rokey Christine Rokey

scuff, scratches and marks are normal. Is being able to scratch it with just your finger nail (not even very hard) considered normal too???

dwkoogt

I’ve only used it for 3 days and it is already chipped on champered edge even though I was super careful. It didn’t take any effort, constantly contacted area by thumb chipped. Maybe it was my thumbnail. Either this is very poorly anodized aluminum or they introduced weakness in champered section after machined/polished it to make it glossy but brittle as a result. They need to give better response than that.

liguidez

If Apple is going to be claiming that “never before have [they] a built product with this extraordinary level of fit and finish” then we have every right to expect just that–I don’t think its nitpicking at all, as some people have come to suggest. iPhone 5s allegedly coming out of the box with scratches already present or allegedly exhibiting light leakage doesn’t exactly sound like an extraordinary level of fit and finish. If the iPhone 5 is a result of “manufacturing processes that are [Apple's] most complex and ambitious” yet, then perhaps they should consider reverting back to their old manufacturing processes. In my opinion, the should’ve just left the design as was, slap on a 4.3 inch screen, and called it a day.

stormchild

“Scuffgate”? Seriously?

SOPA_NOPA

Did you guys really just say Scuffgate?

Michael Guenther

I remember Steve Jobs saying worn aluminum looked beautiful..

I think it could kind of give the phone some character.. hell, you could even scratch your own art into the back of the phone. Scratch your name or some shit lmao. Yeah the phone may be a giant scratch ticket with a built in retina display but I personally kinda like that.. I’m excited to get mine. Imma actually ask for a scratched one. I can see everyone a year from now, we’ll be able to look at each others iPhones n be like ahh your phone has had a REAL tough road..

Holla

ee mail

Finally , the quality has come down and so will the user confidence & market
Thumbs up to Samsung & LG

Bariman43

What the hell? Okay, who replaced everyone at Apple with half-brained clones? What kind of tech company says “This easily damaged phone is behaving normally”? I guess that big chip on the corner of my Galaxy Nexus from when I dropped it is normal too. Maybe if Apple would stop suing everyone, they could have fixed problems like this and Apple Maps.

LetMeWatchInPeace

Anyone who buys anything from this loathsome company deserves all the scuffs they get.

Guest

Problem is that they “overdid” the anodizing. All the “anodizing” is is a layer of “aluminum rust” that has been artificially colored during the process. This is done via a series of “sessions” when the aluminum “part” has a layer of anodizing applied via an electrical anode (hence the term anodizing) . Apparently apples supplier made the layer too thick and the “rust” (actually aluminum oxide) is chipping off.

Same basic idea of paint chipping off because of too many coats being applied.

I had a white iphone first which had a hardware problem so i had to get it replaced but this time i got the black model which after only four days use i have started to notice little dink marks along the side of the device.

DENEP GARCIA

aluminum was obvioucly chosen in an effort to protect the phone itself should an accidental drop occur. It does this very well compared to the iPhone 4 or 4s which suffered from instant cracked screens by a fairly minor drop. Aluminum, by bending, tend to absorb most of the shock and will not transfer those forces onto your screen. I will take a scratch on the chassis opposed to the cracked screen any day of the week.

http://www.esourceparts.ca/ fix iphone screen

As I mentioned above, previous to owning this phone I owned a Blackberry 8900 and although that phone was rubbish the battery life was pretty good. I could easily go a day and half without charging it, with the iPhone this isn’t the case.

http://www.esourceparts.ca/ fix iphone screen

You can find a large number of 3gs replacement parts and other add on accessories for your phone but it is not appreciable to go for any unauthorized dealer while purchasing these parts. You must not try all the new parts for iPhone 3g that come into the market. Some of these may not be good for the working of your phone. Quality is the most important thing you must consider while buying any accessory for iPhone.

Nex

If you ask me the real problem isn’t really about phones not leaving out of the factory is perfect condition, but these cosmetic flaws pisses people off because the exterior isn’t user replaceable.

I will guarantee you sales for aftermarket cases will drop like a rock when people can just replace the whole exterior for $20.

Chippy the iPhone V

Were there any reports of the (alleged) Gorilla Glass scratching and chipping easily?
Beware of Ceramic Tile floors.

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