Draw Tite T-One Connector for 2005 Toyota Highlander

I was initially concerned based on the picture of the connector and looking for where it would connect on my 2005 Highlander as i waited for it to arrive after purchasing it online. Concerned because the picture didn't even come close to what arrived. Rechecking the site I saw in very small letters the statement that the picture may not be representive of the product shipped. NOT EVEN CLOSE.
That said, the installation was a breeze, the installation instruction photos were all i needed to complete the install in less then 10 minutes.
The price was right, and being "under the gun" I contacted a service rep named Joe as to which shipping option would insure i got it before we left for vacation. Got through fast, Joe was courteous, professional, and the product arrived right on schedule.
This, my first experience and purchase will not be my last I suspect, was very pleased all around.