We are committed to protecting your privacy. This policy explains how we use the information we collect about you and the procedures that we have in place to safeguard your privacy whilst you use the website. Our Privacy Policy is fully compliant with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR)

The Information We Collect

When you place an order we store personal information with regard to your order (name, email address, telephone number, delivery address and items ordered) for the purposes of processing and fulfilling your order. First Pasture does not store credit/debit cards. All credit/debit card transactions are administered and processed by our payment provider, Paypal. This trusted third party is fully compliant with data protection law and regulation. For further information about the safeguards used by Paypal please visit their website to read their Privacy Policy prior to placing an order with First Pasture. Our website may contain links to third party websites which are outside our control and are not covered by this privacy policy. We advise you to consult the terms of such websites.

How We Use Your Personal Information

We use your information in the following ways:

For the purposes of processing and dispatching your order.

To advise customers by email of their order status, and to respond to customer queries

How Long Do We Keep Your Personal Information?

We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary for the purpose for which it was collected.

Who Do We Share Your Personal Information With

We will never share personal information with third parties unless strictly necessary to fulfill your order. For example postal couriers and publishers who may fulfill orders on our behalf. We only use third parties that are completely trusted and will only use your data for the exact purpose specified by us.

We will never sell your personal information to any third party.

How Do We Protect Your Personal Information?

The security of your information is paramount to First Pasture. Our website is located on a secure server with firewall protection. Our website does not store any personal information including payment details as we use trusted company Paypal. Access to this information is only available through a range of industry standard security measures. We regularly review our security policy to adhere to the highest security standards.

Request Information

If you wish to do any of the following please email us.
Request access to any of your personal information we may hold
Request a correction regarding your personal information
Request erasure of your personal information
Object to processing of your personal information
Request restriction of processing your personal data
Right to withdraw consent

To ensure compliance with data protection legislation and maintain confidentiality we will require proof of identity from those seeking to access their personal information. Please do not send original documents in the post.

If you have any queries regarding our Privacy Policy or are unhappy how we use your information please email us.

Cookies

"Cookies" are small pieces of information that are stored on your computer's hard drive by your browser. We use cookies to make our services easier for you to use and to monitor anonymous visitor activity. Cookies are never used to collect personally identifiable information. Acceptance of cookies is not a requirement to browse the site, however certain features and services of the website, including our shopping cart and checkout features, will not function correctly without cookies being enabled on your computer. If you would like to place an order but do not wish to enable cookies on your computer, please feel free to place your order with First Pasture by alternative means. Visit our Cookie Policy page for more information.

If you have any queries regarding our Privacy Policy please contact us: