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Storage Customer Reviews

I would absolutely recommend this establishment. The premises are very clean and the on-site manager Chris is AWESOME !!! He helped me find the best unit for my moving needs and was always there to assist with any questions or concerns i may have had. I will let everyone I know StoragePRO is the best :)

Been with Pro Self Storage of Stockton a long time. The first time i came to Storage Pro Stockton they gave me solutions to size and availability for my storage. The storage facility is well kept , secure, and has a great staff/management. I find convince in the Online payment or by phone.

As a personal rule, I oppose the idea of having a storage unit, but when my family first got one from here, I was solidly impressed.
The staff are professional and kind, the grounds are clean, the units have alarms, and the manager is on-site 9 times out of 10.
But this storage facility, or rather, this storage company, is a double-edged sword. For all of their great features, they've got some glaring issues.
The major drawback is the constant price hiking due to corporate mandate. I started out with a moderately sized unit, and have seen 6 price hikes in the past 3 years that have added an additional 40% to my bill.
I understand the increased cost of operation present in all companies due to electricity and personnel, but it's kind of ridiculous at this point.
The other issue, is the apparent attitude from the corporate office towards this site.
From previous employees, I have learned that corporate uses the revenue generated from smaller locations like this one to fund projects for other, larger locations in larger cities. They receive improvements that we pay for, and that we see no benefits from.
There is also no discernable way for customers to voice their complaints to corporate beyond taking them to the site manager. There needs to be some accountability.
Don't get me wrong, I appreciate this location, but this COMPANY needs to change its practices.

Clean and easy access. But there were some problems at the end with my refund. Got the run around for 8 months but then I spoke with the new manager Chris who got everything taken care of as he said he would. I appreciate the help! Keep up the good work. I was able to get my refund back. Thanks Chris ;)

Storelocal is a co-op created to empower self storage owners and operators with powerful technology and unrivaled access to the best products and services that increase their competitive advantage in the marketplace. Our members leverage new and existing resources to lower their operational costs and increase their profit.

*Subject to change. Offered only on selected units. Subject to availability. This offer applies only to the rental fee. Other restrictions, taxes, and fees, including an administrative fee, apply. See contract for full details. Promotions good for new customers only. Not available on transfers or additional spaces. Pricing subject to change. Reservation required to guarantee price. Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting. Online pricing available only for online reservations and rentals. Not sure about the size you need? Don't worry, online pricing discount will be honored for any rental originating from an online reservation. See Terms of Use

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