+1 to this. I owned a Preciso before moving to a Virtuoso simply because I was not using the micro function (now someone else is happily using it for espresso as it was intended to be used). If you look at reviews for either grinder, it seems that most people are complaining about an issue or problem they had. If you look at the number of reviews and then think about how many people out there (coffee shops included) are using Baratza grinders, it's a very small number of people that are actually posting on here, amazon, or elsewhere about issues. In addition, Kyle and the whole crew have always been quick to address and fix issues as they come up for all of their grinders. They have done nothing but stand behind their products.

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