Tag Archives: measuring social media roi

There is an old adage that goes “change or die” and in today’s technology marketplace that is definitely the motto that drives much of the business practices in companies, ours included.

Social Media Networks Change Constantly, Rapidly

They have to keep up with changes with competitors, changing laws, marketplace demands and innovating technology. It’s a good thing for you and your business although at first it can seem overwhelming to the uninitiated. At Social Report, our social analytics tools, monitoring capabilities and discovery agents are constantly being updated and kept in sync with changes in the marketplace and to the networks we monitor. We have had a rash of changes recently and thought we would take a break from discussing strategy and show off a bit of what’s been going on around here recently.

New Design!

Our website and our tool underwent a major design overhaul both for look and feel and for usability. We love the way it looks and from your feedback so do you! We are always open to hear more feedback so keep it coming!

One of the ways we re-engineered the tool was to rework the dashboard and here are some key changes:

Project Oriented Layout

Organizing your social and web properties is key. Whether you are doing it for your business or for your clients and customers, being able to manage them in logical groupings (projects) helps with reporting, clean separation of reporting data and with aforementioned ability to manage team access.

There is no limit to how many projects you can setup.

Team Access

Manage team and customer access to your projects. Setup authorized users who will be able to access the projects. Control their level of access (i.e. reports only, or campaign publishing, etc). You can finally stop sharing a single login, get others to help out with your day-to-day operation and perhaps even take a vacation!

White Label Management

White label and re-branding is now fully automated. Upload your logo, setup your domain, and customize links. This is available to all Agency and Ultimate subscribers.

Affiliate and Reseller Portal

There several great features offered in our reseller program like ability to sell our standard packages as well as ability to create your own subscription plans. Our latest version offers you full control over this as well as provides thorough reporting that enables you to track your reselling performance and earnings.

Talk To Us

What is “Social Report”

Social Report is a social network analytics solution that allows you to track your social network accounts just the same way you would track the performance of your websites. The best comparison would be to Google Website Analytics. Just like you can track visitors, time on site, keywords, geography and many other aspects of web performance there with Social Report you can track membership, demographics, interests, geography, education, employment and many other aspects of your social space. Read more

Best Practices

Imagine this situation: you are working at a social media agency and you absolutely loathe your job. You have to deal with (in your opinion) the dumbest people to have walked the earth, and you don’t think you get paid … <a href="http://www.socialreport.com/blog/every-social-media-agencys-worst-nightmare/">Read more<span class="meta-nav">…</span></a>

Social media management is a booming business. All it really takes to become a social media manager is good knowledge of social networks and how they can be used in various business situations. Potential clients are all over – from … <a href="http://www.socialreport.com/blog/social-media-manager-manage-data-for-multiple-clients/">Read more<span class="meta-nav">…</span></a>

We all spend a lot of time communicating with others using Social Media. In many ways this is slowly replacing many other forms of traditional communication. I had come across an interesting problem recently. One of my colleagues needed to … <a href="http://www.socialreport.com/blog/your-social-data-archive/">Read more<span class="meta-nav">…</span></a>

Social Report is constantly absorbing feedback and developing new ways to maintain it’s place as the leader in social media analytics. With that in mind, we have developed the Daily Digest. One of our most recent updates to our services, … <a href="http://www.socialreport.com/blog/daily-dose-of-social-news/">Read more<span class="meta-nav">…</span></a>

You might have noticed that many Twitter users follow a lot more people than follow them back. An immediate thought that comes to mind is: “What are these people doing?” The answear is simple – they are exploiting Twitter user sentiment … <a href="http://www.socialreport.com/blog/follow-rate-twitter-follower-and-friend-legitimacy/">Read more<span class="meta-nav">…</span></a>