Channels

Services

Firefox and SeaMonkey users warned to disable McAfee ScriptScan

A major incompatibility between Mozilla's browsers Firefox and SeaMonkey, and McAfee's ScriptScan plug-in has caused "a high volume of crashes", according to Mozilla. The problem first came to light in September, when members of the McAfee forum began reporting problems with version 14.4.0 of ScriptScan, a tool which checks web pages, as they are loaded into the browser, for malicious code. This is the first time since July that Mozilla has found it necessary to block a plug-in.

All versions of Firefox and SeaMonkey are affected by the problem, as are all current versions of McAfee ScriptScan. Mozilla recommends ScriptScan users disable the browser plug-in. The issue only affects version 7 of the browsers according to Francie Coulter, a McAfee spokesperson who added "McAfee has identified the cause and is working actively with the Firefox team to resolve this issue and expects to roll out an update shortly."