Hostrime.com Official Blog

Become a Reliable Web Host in web hosting market

Every web host want to be market leader in the web hosting market in these days. If you want to be a reliable web host in web hosting market you must need to follow these steps.

1. User Friendly Website

The first thing your visitors notice is your website. Always design your website professionally. The website should be user friendly & effortless navigate able. Put yourself in the shoes of a customer coming to your website for the first time. Keep it simple when it comes to navigating to the product line & then the Buy links page. Make the payment process as quick & effortless as possible, & you won’t have any customer backing out at the last minute.

2. 24/7 Customer Support

Web hosting is a 24/7/365 business. You must be available every day for customer support. You will obtain e-mails & phone calls at the worst times: holidays, vacation, etc. You must be keep in touch at the time of need. Most clients requires that the host must provide information “What going on” atlest at the time of issue. So must provide information what you are doing specially at the time of down time. Give your clients peace of mind that you are aware of the problem.

3. Multiple Way of Communication

Your support desk should be other server and/or other network so at the time of server down your clients must have access to assist desk. The host must have other contact ways like e-mail support, live chat, & a section of the website for helpful tutorials.

4. Keep Eye on Web Hosting Trends

Keep your eye to the ground for new web hosting trends.

Stay up to date with new vulnerabilities. Give your clients peace of mind that you are aware of the problem & working on it.

6. Track What Works

If you advertise online, track which keywords, banners, & referrals are making you money, & reexamine what hasn’t been working.

7. Backup & Update Files

Create backups of servers at least once a week, preferably daily at offsite. Protect yourself by informing customers that only they are responsible for their own backups, & that they should have an automatic daily backup system in place.