Control Room Foundation Level Courses

Control Room Foundation Level Courses

Network Training Partnership is now working with F1 Personnel to offer their Control Room Foundation Level Courses. As many of you are aware, the course is being very well received within the Industry and is setting new standards of practice and professionalism, as well as helping recovery businesses maximise their revenue.

The course is a full-day dedicated to helping new starters, incumbent controllers and other members of staff understand the structure of the industry and the function, best practice and principals of the Control Room.

Modules include: Understanding the Industry Structure and the Control Room, Customers, Managing the Member, Work Providers, Resources, Vehicles, Equipment, Rate Cards & Charges, The Operating System, Complaints and Financial Implications. We have recently added additional modules around Commercial Work and the use of Smart Motorways and Live Lane Working.

The courses are offered as an open event with mixed delegates from different operators coming together to learn the generic skills and best practice for the Breakdown & Recovery Industry.

Also: If you have a training room available and would like a mixed course organised there, please let us know, and we will see what we can arrange.

Costs:

The cost is £95 + VAT per delegate (inclusive of certificate)

Additional Training & Courses:

If you have 6 or more delegates available you can arrange an exclusive course delivered on your premises, also we offer Mentoring for all of those delegates. Mentoring is priced at £80 + VAT per day per delegate (Minimum 6 Delegates)

Apex RMS Courses: The Control Room course will use Apex RMS as the operating system but it is not an APEX RMS course. We offer a wide range of APEX RMS based courses and workshops all of which are listed in the attached Training Guide. Apex courses can be delivered on your site, exclusively to your staff and use your systems allowing the training to be tailor-made to specific requirements.

Network Training Partnership: NTP and F1 Personnel

works in conjunction to offer a wide range of services including courses for other areas of the recovery industry including DCPC, ADR and Specialist Driving Courses.

If you would like to book for any of the above courses please contact hannah@ntplimited.co.uk for further information.