Customer Relationship Management (CRM) is specific software that allows a company to measure and control contacts with customers in order to enhance quality, improve reliability and increase profitability. You can automate your day-to-day tasks for sales, customer service, field service, call center and marketing professionals. The main objectives of this software are to:

Find, attract and win new clients

Sustain existing clients

Focus on bringing former clients back into the fold

Reduce the costs of marketing and client service

On the whole, CRM is a strategy of continuous improvement and a philosophy that places the customer and the customer's needs at the center of all business decisions; hence CRM can make or break a business! We at FOXMINDS will help you build effective Customer Relationship Management strategies and carry out proper implementation. Whether you own a small business or a large corporation, our CRM solution will provide you with a 360 visibility over all your sales and will further enable you to:

Share and distribute data for making informed decisions and follow up.

Reduce your customer support cost as clients can do their own order entries and are empowered to find the info they need to come to a buy decision.

Improve your customer service as all data concerning interactions with clients is centralized.

Boost your customer satisfaction due to the fact that your clients will feel they are more "part of the team" instead of just subjects for sales and marketing.