Shipping Policy

At Pens World, we provide world class shipping services to all our customers that includes inspection, fast & on-time delivery, top quality packaging, insurance for the package, and timely communication at each stage of shipping.

This means that once you have bought a product at our site, we take care of everything so you don't have to be anxious about anything.

Each order we receive will be processed within 48 hours, and you will hear from us at every step of the way- i.e.- when the order is placed, processed, shipped, and delivered. And of course, any questions along the way just contact our customercare (info@pensworld.net) (+919958987048) and we will resolve your problem right there.

We have partnered with most of the top courier and logistics partners to assure that you receive your order on time and safely with full courtesy and attention

To ensure timely delivery we have done tie-up with the best courier companies in India.

For multiple destinationes delivery you need to place different orders.

We always keep you informed about the delivery of your product, in case of any delay we will inform you with reason and approximate timings.

We will put in our best efforts to ensure that a replacement delivery is made to you at the earliest.

Please note that all items (including gifts) will be shipped to the shipping address mentioned in your order with an invoice mentioning the price, as per the taxes applicable.