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Providing a Goods and Services Payments Solution to Washington State Veterans and Medicaid Program Participants Delivered With the Best in Participant Care

How ACES$ Washington Serves You

As the goods and services payments provider for Washington state Veterans and Medicaid waiver Participants, we’ll handle purchasing and reimbursements. That way, you can focus on what matters most: living your most independent life.

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The FMS Provider Voted #1 in Customer Service

You're Getting the ACES$ Advantage

As an ACES$ Washington Participant, you enjoy the ACES$ Advantage that includes:

The best in Participant care

We know what it’s like to have a disability. In fact, over 51% of our team members have disabilities. We also know what it’s like to navigate the financial management world. Our goal is to make it simpler for you. One way we do that is by going above and beyond for you. In fact, it’s one of the reasons why Participants in states with more than one FMS provider voted us #1 in customer service.

Live phone-call support

If you ever need to reach us, call us at 1-888-224-0115. You’ll talk to one of our knowledgeable team members — not an automated phone system.

Language support

ACES$ Washington offers our services in both English and Spanish. Our language line offers additional translations.

Ability to see your budget in real time

With ACES$ OnlineTM, you and your case manager can see your budget and purchases in real time. You’ll know exactly how much you have left to spend. We make planning your goods and services purchases easy.

Instant alerts

Convenient hours and 24-hour access to voicemail

Stop by the ACES$ Washington office for in-person support 8 a.m. through 5 p.m., Monday through Friday. You can also access our voicemail line 24 hours a day. You’ll get a prompt reply call back.

Your Goods and Services Provider

ACES$ Washington

An FMS Solution That Puts You First

ACES$ Washington is the goods and services payments provider for Washington state. As the largest non-profit FMS provider, we put you first — not our bottom line. It’s why we are voted #1 in customer service by program Participants in states where there is more than one FMS provider.