ClubOutdoors sells & stocks only 100% Genuine products we are a Retail business and Australian owned.

Correct Address :

Your delivery address cannot be changed after your order has been submitted. Once your order is with us, it has automatically been entered into our fulfillment system. Please ensure your address is correct as your item will be posted to where you have specified originally.

Collections and Pickup:

We don't offer free pickup or collection of any online item, if you would like to purchase something from our store please contact us directly. We don't stock all items in our store and due to space , most items are in our warehouse and need to be dispatched out too you directly.

Batteries & Safes are the only items we allow pick up from store - please contact us prior to confirm stock & opening hours

Stock & Handling Times :

We endeavor to have all items in stock but please feel free to message us to make sure your item is in stock. Handling times are clearly listed on the item please check this carefully, some items take longer than others to pack and source from our warehouse.

Post Information :

Your item will be shipped to you via Australia Post eParcel or Courier this requires a signature for collection when item is delivered.

Please note that if your area is only covered by a Post Office Drop, or if you are unavailable at the time of delivery, a card will be left in your mailbox to enable collection at your local Post Office or a courier will attempt to redeliver.

Once in the hands of the couriers, freight times are outside of our control. As Australia is a large and diverse country please allow 5-10 business days for delivery.

Postal Address & Product Returns :

ClubOutdoors

PO BOX 8175, Cleveland QLD 4163

RETURNS / CANCELLATION

Purchases are covered by the ShopifyMoney Back Guarantee when all of the following are true:

An item isn't received or it isn't as described in the listing.

You are not eligible for a refund for change of mind or incorrect item(s) purchase.