SATA Products

About IOI

Introduction

Founded in 1994, IOI stands for “Input/Output Interfaces”.
IOI provides high-speed and cost effective I/O solutions using the 1394
technology, USB (Universal Serial Bus) and Serial ATA standards. IOI aims
to become the first tier of I/O solution supplier in Taiwan. “Your I/O
Solution Provider” is the slogan of IOI.

Quality Control

Each product is scrutinized with extensive quality control
checks, from design analysis for manufacturing ability to design rule
checks and comprehensive testing. Testing takes place during each stage
of the design and manufacturing process.

Testing procedures load products to much higher levels
than they will actually face in real world application. All products are
100% functionally tested, including burn in test, manufacturing test,
such as: the control of open, short, the quality of weld, surface and
clean test.

Support

To make sure IOI’s customers can get the best service,
the support includes two directions:

Professional and responsive technical support team

Full technical support before, during and after
the sale

Website support and downloads

Product FAQ

Supporting list for PC cards

Product related document downloads (e.g. installation
guide)

Latest drivers and BIOS

Service

IOI’s customers can use the following methods to contact
the technical support team:

RMA(Return Material Authorization)RMA procedure
insures proper tracking of all returned equipment. By reviewing RMA,
IOI's engineers could enhance and improve the design and manufacturing
cycle to offer the top products for its customers. When using RMA, the
customer can either mail or fax the form. Detailed RMA instruction is
enclosed in the product box.