Discover amazing new music and directly support the artists who make it.

Jobs at Bandcamp

How We Work

There is no Bandcamp office. Our team is sprinkled throughout the world, with arms, cells, pods, what-have-yous in San Francisco, Brooklyn, Montreal, British Columbia, the British Isles, Los Angeles, the Carolinas, Pittsburgh, Vermont, Mexico City and Berlin. We get together all day and night on Slack, design and document everything on a wiki, do a short daily hangout that is exactly like the start of Hill Street Blues, and meet in person a few times a year for strategizing, working head-to-head, and laser bowling. If you do not have a strong social structure outside of work then employment at Bandcamp will likely lead to heart disease and an early death. We’re hiring!

Customer Support

Bandcamp is looking for a clever, convivial individual to join our interdisciplinary, ultradedicated, unusuallywellloved support team. You are a superb and compassionate communicator, obsessively detail oriented, and possess a strong desire to get to the bottom of how things work (or why they don’t). You are willing to spend the majority of your day crafting helpful messages because you, like us, believe that customer support is not a necessary evil, but rather a critical business function as powerful as any product feature.

You will:

Use your expert knowledge of the site to field email inquiries from an amazing but not always 100% sober customer base of artists, labels, and fans.

Follow new project developments to stay several steps ahead of potential support issues.

Work closely with other teams to identify, report, and correct usability snags (and other surprises).

Hone our help docs and internal processes with the objective of putting yourself out of a job reducing the support team’s load.

About you:

Your writing is impeccable. Full stop.

You are familiar enough with HTML/CSS/JavaScript to know when opening your browser’s page inspector will be especially illuminating.

You are able to retain an enormous, ever-changing set of specific details, and live for the little blast of dopamine that comes from connecting the pieces.

Extra credit: in addition to your sublime control of the English language, you are also proficient in French or Japanese.

Extra extra credit: you are already a Bandcamp user (applicants with both Fan and Artist accounts are entitled to double drink tickets).

To apply, send a resume and writing samples (and/or a link to your blog) to the address given when you append the class obscure-movie-reference to this tag.

Systems Engineer

Bandcamp is seeking a talented individual to help maximize the performance, availability, and security of our production systems. You’re an experienced developer, but you don’t need to work on fancy UIs — you want to get into the nuts and bolts, understand how things work, and make them work better. You have a strong Linux background, proven troubleshooting skills, and a willingness to be on-call.