Updated Jul 9, 2014

Overview

This hotel is situated on Connaught Drive, a major thoroughfare, and is less than a 1-minute drive north of the Jasper Townsite area. This property is ideal for guests who prefer to stay near the Jasper Townsite and want to access amenities such as shopping and restaurants (within a 15-minute walk of the property). Also, the closest entrance to the trail system in Jasper National Park is a 3-minute drive or 20-minute walk from this hotel.

All 153 rooms at this hotel include free Wi-Fi, individual climate control, an iron and ironing board, a mini-fridge, a TV with pay-per-view movies, a coffeemaker, and bathrobes. Select rooms also include a private balcony or a jetted tub. Rooms may be furnished with 1 king bed, 1 or 2 queen beds, or 2 double beds.

Free parking is available on site and pets are permitted for an additional fee of $20 per night.

There are three on-site dining options at this hotel, including Walter's Dining Room (breakfast and dinner), Hearthstone (lunch and dinner), and Champ's Sports Lounge (dinner).

Recreational facilities at this property include an indoor heated pool, a hot tub, a sauna, and a fitness centre. Other on-site amenities include a business centre (with free computer access), coin-operated laundry machines, dry cleaning service (extra fees apply), meeting and conference spaces, a gift shop, and an ATM.

This property offers free shuttle service from the Jasper VIA Rail train station (2-minute drive away). The shuttle service operates on demand, and travel may be arranged through the hotel directly.

The Jasper Park Lodge Golf Course at Beauvert Lake is 10 minutes away by car. Pyramid Lake, which features boating, fishing, and ice skating during the winter, is a 12-minute drive away. Skiing at Marmot Basin is 40 minutes away by car. (All walking and driving time estimates: Google Maps)

Among the reviews used for this analysis, positive reviews outnumbered negative reviews.

Many guests described their rooms as clean and well maintained. Several reviewers mentioned that their beds were comfortable and a few guests thought that their rooms were well appointed with modern furnishings. A couple of guests described their rooms as spacious.

Many reviewers praised the food and the attentive wait staff at the on-site restaurants. Several guests specifically mentioned the good food at the breakfast buffet available at the on-site Walter's Dining Room.

The staff were described as friendly, helpful, and efficient by several guests and one reviewer said that the front desk agents went "above and beyond my expectations".

A few guests found the location convenient for exploring the Jasper Townsite on foot. Reviewers mentioned walking to hiking trails, restaurants and shopping venues (within a 15- to 20-minute walk).

As mentioned above, positive reviews outnumbered negative reviews among the reviews sourced for this analysis. However, there were a few common concerns mentioned by guests.

A few reviewers thought that the room rates were expensive.

A few guests complained about noise disturbances from the pool area and a couple of reviewers found their in-room air conditioning units to be loud.

A couple of reviewers described difficulty maintaining a comfortable and consistent water temperature in the guest room showers. A couple of guests thought that there was a lack of parking when the hotel was full.

Expedia.ca gave this hotel an average score of 4.2 out of 5.0, with 91% of 54 guests recommending the property.

TripAdvisor.ca ranked this hotel #3 out of 18 properties in Jasper, from 409 guest reviews.

Hotels.com gave this property an average score of 4.1 out of 5.0, based on 172 reviews.

Analyzed by Tammy B.

Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.