Looking to travel in 2018?
We are currently offering an early booking discount for the escorted coach tours in Scandinavia; 2017 price for travel in 2018. This offer is valid for tours booked before September 1 and can not be combined with any other discounts.

Day 01: Arrival in Copenhagen, the capital of Denmark

Possibility to upgrade to deluxe room, for more information please see add-ons.

Day 02: Get to know Copenhagen

Breakfast at the hotel.

3-hour sightseeing tour of Copenhagen with local guide.

including Amalienborg, Nyhavn, Little Mermaid and more.

Afternoon at leisure in Copenhagen.

Recommended activities:

Tivoli Gardens – entrance included.

Exploring the shops along Strøget

Visit Rosenborg Palace

Dinner on your own.

Accommodation at Admiral Hotel.

Day 03: Copenhagen - Oslo (overnight cruise)

Breakfast at the hotel.

Day at leisure in Copenhagen.

Overnight cruise from Copenhagen to Oslo (dep. 5pm).

Dinner and accommodation onboard a cruise ferry from DFDS Seaways.

Possibility to upgrade to commodore cabins, for more information please see add-ons.

Day 04: Arrival in Oslo, the capital of Norway

Breakfast onboard.

Morning arrival in Oslo.

3-hour sightseeing tour of Oslo with local guide.

including the impressive Vigeland Sculpture Park.

Afternoon at leisure in Oslo.

Recommended activities:

Visit Oslo’s Opera House

Sightseeing cruise on the Oslo fjord

Dinner and accommodation at Radisson BLU Plaza Hotel.

Possibility to upgrade to business class room, for more information please see add-ons.

Day 05: Oslo - Hardanger Mountain Plateau - Ulvik

Breakfast at the hotel.

Visit the Viking Ship Museum in Oslo.

Departure from Oslo by coach.

Stop for lunch in the mountain village of Geilo.

Visit Vøringsfossen Waterfall.

Overnight in the fjord village of Ulvik.

Dinner and accommodation at Brakanes Hotel.

Day 06: Ulvik - Hardangerfjord - Bergen

Breakfast at the hotel.

Departure from Ulvik by coach.

Scenic coach ride along the Hardangerfjord.

Lunch at a local restaurant in Bergen.

2-hour sightseeing tour of Bergen.

including Bryggen Wharf, Fish & Flower Market and the funicular to Mt. Fløien

Dinner on your own.

Accommodation at First Hotel Marin.

Possibility to upgrade to harbour view and deluxe room, for more information please see add-ons

Day 07: Bergen - Flåm Railway - Fjord Cruise - Balestrand

Breakfast at the hotel.

Departure from Bergen by coach.

Train Voss – Myrdal, Flåm Railway Myrdal – Flåm.

2-hour cruise on the Nærøyfjord to Gudvangen.

Overnight in the fjord village of Balestrand.

Dinner and accommodation at Kvikne’s Hotel.

Possibility to upgrade to fjord view room, for more information please see add-ons.

Day 08: Balestrand - day at leisure

Breakfast at the hotel.

Day at leisure in Balestrand.

Recommended activities:

Visiting the local aquarium and art gallery

Renting a bike or rowing boat from the hotel

Hiking in the nearest mountains

A walking tour of Balestrand

Excursion to Fjærland

Overnight in the fjord village of Balestrand.

Dinner and accommodation at Kvikne’s Hotel.

Day 09: Balestrand - Briksdal Glacier - Fjord Cruise - Geiranger

Breakfast at the hotel.

Departure from Balestrand by coach.

Detour to visit the Briksdal Glacier.

Typical Norwegian lunch at Briksdal.

1-hour cruise along the Geirangerfjord.

Overnight in the fjord village of Geiranger.

Dinner and accommodation at Union Hotel.

Possibility to upgrade to fjord view room, for more information please see add-ons.

Day 10: Geiranger - Olympic town of Lillehammer - Oslo

Breakfast at the hotel.

Departure from Geiranger by coach.

Stop for lunch in the Olympic town of Lillehammer.

Return to Oslo.

Dinner at the hotel or a local restaurant.

Accommodation at Radisson BLU Plaza Hotel.

Possibility to upgrade to business class room, for more information please see add-ons.

Day 11: Oslo - Stockholm, the capital of Sweden

Breakfast at the hotel.

Departure from Oslo by coach.

Stop for lunch in Karlstad.

Dinner and accommodation at Clarion Hotel Sign.

Possibility to upgrade to superior room, for more information please see add-ons.

Day 12: Get to know Stockholm

Breakfast at the hotel.

4-hour sightseeing tour of Stockholm.

including Old Town, City Hall, Royal Palace and more.

Afternoon at leisure in Stockholm.

Recommended activities:

Sightseeing tour by boat.

Visit at Vasa Museum.

Dinner on your own.

Accommodation at Clarion Hotel Sign.

Day 13: Stockholm - Helsinki (overnight cruise)

Breakfast at the hotel.

Day at leisure in Stockholm.

Overnight cruise from Stockholm to Helsinki (dep. 5pm).

Dinner and accommodation onboard a cruise ferry from Silja Line.

Possibility to upgrade to deluxe or commodore cabin, for more information please see add-ons.

Day 14: Arrival in Helsinki, the capital of Finland

Breakfast onboard.

Morning arrival in Helsinki.

3-hour sightseeing tour in Helsinki with local guide.

including Senate Square, Uspenskij Cathedral, Sibelius Monument etc.

Afternoon at leisure in Helsinki.

Dinner and accommodation at the Haven Hotel.

Day 15: Travel by train to St. Petersburg

Breakfast at the hotel.

Train from Helsinki to St.Petersburg.

1-hour boat trip on Neva River.

including visit at St. Isaac’s Cathedral.

Dinner and accommodation at Ambassador Hotel.

Day 16: Get to know St. Petersburg

Breakfast at the hotel.

Cruise on Neva River to Peterhof

including Grand Palace and lower parks

Lunch at local restaurant.

Visit at Hermitage Art Museum and the State Rooms of the Winter Palace.

Dinner and accommodation at Ambassador Hotel.

Day 17: Pushkin & St. Petersburg

Breakfast at the hotel.

Excursion to Pushkin to visit Catherine’s Palace.

including famous Amber room.

Lunch at a local restaurant

3-hour sightseeing tour of St. Petersburg with local guide.

Evening folklore show at Nikolaevsky Palace.

Dinner at Dostoevsky Restaurant (or similar local restaurant).

Accommodation at Ambassador Hotel.

Day 18: Departure from St. Petersburg

Breakfast at the hotel.

Airport transfer to St. Petersburg Airport.

Day 01: Arrival in Copenhagen, the capital of Denmark

Arrival at Copenhagen Airport, Kastrup, followed by transfer to your hotel. Dinner and accommodation at Admiral Hotel. Your tour escort will meet you at 19:50 hrs in the hotel lobby. Possibility to upgrade to deluxe room, for more information please see add-ons.

Day 02: Get to know Copenhagen

Breakfast at the hotel. A local guide will meet you at the hotel and take you for a 3-hour sightseeing tour of Copenhagen. Famous sights include the Royal Amalienborg Palace, Christiansborg Palace (Danish Parliament Buildings), Gefion Fountain, Nyhavn, and of course the famous Little Mermaid. The afternoon is at your own leisure to explore the city. Entrance to the Tivoli Gardens is included. Accommodation at Admiral Hotel. Please note that dinner today is not included in the programme, as Copenhagen offers a wide selection of restaurants to choose between. Your tour escort will gladly assist with table reservations.

Day 03: Copenhagen - Oslo (overnight cruise)

Breakfast at the hotel. The morning is at your own leisure before the afternoon transfer from your hotel to the DFDS Seaways terminal. At 17:00 hrs you will depart Copenhagen by an overnight ferry ferry to Oslo. Scandinavian buffet dinner onboard. Accommodation in a 2-berth outside cabins with shower/WC. We recommend that you bring an overnight bag for this cruise, to avoid having to carry suitcases to and from your cabin. Possibility to upgrade to commodore cabins, for more information please see add-ons.

Day 04: Arrival in Oslo, the capital of Norway

A delicious buffet breakfast is being served as you cruise along the Oslo Fjord. Arrival in Oslo at 09.30 hours, followed by a 3-hour guided tour of the Norwegian capital including the impressive Vigeland Sculpture Park. Dinner and accommodation at Radisson BLU Plaza Hotel, ideally situated close to the Karl Johan pedestrian street and the Oslo Central Station. Possibility to upgrade to business class room, for more information please see add-ons.

Day 05: Oslo - Hardanger Mountain Plateau - Ulvik

Breakfast at the hotel. Visit the famous Viking Ship Museum before departing Oslo. You will drive via Hønefoss along the charming Halling Valley to the mountain village of Geilo. Buffet lunch at Bardøla Mountain Hotel. After lunch the journey continues across the wild Hardanger Mountain Plateau to Fossli, where you will make a stop to view the thundering Vøringsfoss Waterfall with a vertical drop of 180 metres, the highest in Norway. Descend the amazing Måbødal Canyon to the idyllic Hardangerfjord and cross the fjord over Norway's longest suspension bridge. Dinner and accommodation at Brakanes Hotel, ideally located on the banks of the fjord.

Day 06: Ulvik - Hardangerfjord - Bergen

After breakfast at the hotel, you leave Ulvik and follow a scenic drive along the beautiful Hardangerfjord, famous for its many fruit orchards. You pass by the towns of Øystese and Norheimsund before arriving in Bergen around midday. Lunch in a local restaurant. In the afternoon you will experience Bergen on a 2-hour sightseeing tour, including a visit to the popular Fish and Flower Market, the famous Bryggen Harbour with its gabled pack houses, and the old Hanseatic Quarter. A ride with Fløibanen cable car up to Mount Fløyen will show you the best views of the city and the surrounding mountains and fjords. Dinner on your own. Accommodation at First Hotel Marin, a first class hotel ideally located next to the Bryggen harbour. Possibility to upgrade to harbour view and deluxe room, for more information please see add-ons.

Day 07: Bergen - Flåm Railway - Fjord Cruise - Balestrand

Breakfast at the hotel. After breakfast departure from Bergen via Dale to the town of Voss. Board tha train in Voss for a ride on the beautiful Bergen Railway to the mountain station of Myrdal. From Myrdal ride on the amazing Flåm Railway, a masterpiece of engineering ascending 2.838 feet in less than one hour. The descent from Myrdal to Flåm offers opportunities for photo shots of some exciting waterfalls and mountain scenery. After a short rest in Flåm, board the sightseeing boat M/S Lady Elisabeth for a 2-hour cruise along the narrow Aurlands- and Nærøyfjord, both branches of the Sognefjord. From the sun deck or the comfortable lounge, you can enjoy the spectacular scenery of cascading waterfalls, sheer mountain cliffs, snow-clad peaks, and a variety of wildlife. After arrival in Gudvangen, at the head of the Nærøyfjord, continue by coach across the Vika Mountain to Vangsnes, for the short ferry crossing to the beautiful fjord village of Balestrand. Dinner and accommodation at Kvikne’s Hotel, superbly located on the banks of the fjord and surrounded by mountains. Possibility to upgrade to fjord view room, for more information please see add-ons.

Day 08: Balestrand - day at leisure

Breakfast at the hotel. This day is at your own leisure, giving you the opportunity to enjoy the outstanding beauty and nature of the fjords. The day starts with a traditional Norwegian buffet breakfast in the hotel’s elegant dining room. You may want to spend the morning relaxing on the hotel terrace, breathing in the fresh mountain air and enjoying the spectacular views. We can also recommend a visit to the local aquarium and art gallery, or you may prefer to rent a bike or rowing boat from the hotel, or even go on foot up to the nearest mountains. A walking tour of the village of Balestrand with its historic buildings and other interesting sites or a boat tour to Fjærland and the glaciers nearby can also be arranged by the tour leader. Dinner and accommodation at Kvikne’s Hotel.

Day 09: Balestrand - Briksdal Glacier - Fjord Cruise - Geiranger

After breakfast departure from your hotel by coach, first on a short ferry crossing from Dragsvik to Hella, then along the scenic route on the northern side of the Sognefjord to Sogndal. The tour continues to Fjærland, passing under the Jostedal Glacier, the largest in Europe, to the village of Skei at the northern end of beautiful Lake Jølster. Descend to the beautiful Nordfjord, making a detour at Olden to visit the world-famous Briksdal Glacier. The journey up to the glacier will be made in open cars to give you the best views. Afterward a typical Norwegian lunch will be served in sight of the glacier. During the afternoon the tour continues via Loen and Stryn to the picturesque village of Hellesylt. From here you go on board the ferry for a one hour cruise along the spectacular Geirangerfjord, possibly the most impressive of all the Norwegian fjords. During the cruise you will pass close by some magnificent waterfalls, such as the Bridal Veil and the Seven Sisters. Dinner and accommodation at the excellent Union Hotel, overlooking the Geirangerfjord. Possibility to upgrade to fjord view room, for more information please see add-ons.

Day 10: Geiranger - Olympic town of Lillehammer - Oslo

Breakfast at the hotel. From the top of the famous Serpentine Road, you have the possibility to digest the amazing view of the fjord, before crossing the rugged Grotli Mountains to Lom, well known for its stave church. The tour continues via Lake Vågå, before descending the magnificent Gudbrandsdalen Valley to the Olympic town of Lillehammer. Stop for lunch in Lillehammer. After lunch the journey continues alongside Lake Mjøsa, Norway’s largest lake, back to Oslo. Dinner at the hotel or a local restaurant. Accommodation at Radisson BLU Plaza Hotel. Possibility to upgrade to business class room, for more information please see add-ons.

Day 11: Oslo - Stockholm, the capital of Sweden

Breakfast at the hotel before heading south east across the Swedish border and through the attractive province of Värmland. In Karlstad, located by Sweden's largest lake, you will stop for lunch. Afterwards the journey continues through a landscape of forests and sparkling lakes to Stockholm, the capital of Sweden. Dinner and accommodation at Clarion Hotel Sign, a newly built first class hotel in the centre of Stockholm. Possibility to upgrade to superior room, for more information please see add-ons.

Day 12: Get to know Stockholm

Breakfast at the hotel before departing on a 4-hour guided tour of Stockholm. Famous sights include the Royal Palace, Parliament Buildings, Cathedral, Royal Theatre, etc. You will also visit the enchanting Old Town (Gamla Stan) with its narrow cobbled streets and numerous antique shops. The highlight of the tour is a visit to the City Hall with its impressive Blue and Golden Halls, where the Nobel Prize banquet is held each year. The afternoon is at your own leisure, with possibility to visit the famous Vasa Museum or to go on one of the popular canal tours. Accommodation at Clarion Hotel Sign. Please note that dinner today is not included in the programme, as Stockholm offers a wide selection of restaurants to choose between. Your tour escort will gladly assist with table reservations.

Day 13: Stockholm - Helsinki (overnight cruise)

Breakfast at the hotel. The morning is at your own leisure in Stockholm. Afternoon transfer from your hotel to the Silja Line terminal for embarkation on a luxurious cruise ferry. Departure from Stockholm at 5 pm, sailing slowly down the amazing archipelago, past numerous small islands. Dinner on board. On board you will have a wide choice of entertainment, bars, shops and casino. Accommodation in a 2-berth outside cabin (seaside) with shower/WC. We recommend bringing an overnight bag for this cruise, to avoid having to carry suitcases to and from the cabin. Possibility to upgrade to deluxe or commodore cabin, for more information please see add-ons.

Day 14: Arrival in Helsinki, the capital of Finland

Enjoy your buffet breakfast as you sail into Helsinki. A local guide will meet you at the harbour and take you for a 3-hour sightseeing tour of Helsinki. Famous sights include the Senate Square, Uspenski Cathedral, Parliament House, Finlandia Hall, Sibelius Park & Monument, Underground Temple, and much more. The afternoon is at your own leisure in Helsinki. Dinner and accommodation at Haven Hotel, a boutique hotel located in the heart of the city center, close to the harbour, Senate Square and shopping area.

Day 15: Travel by train to St. Petersburg

Early breakfast followed by transfer by coach from your hotel in Helsinki to the railway station. At 10 am you will depart on the train “Allegro” for St. Petersburg. A lunch box will be provided during the train ride. Coach transfer from the railway station to your hotel upon arrival in St. Petersburg the afternoon, combined with 1-hour guided boat cruise along the Neva River and visit at St. Isaac’s Cathedral. Welcome dinner including shot of vodka and 1 glass wine, and accommodation at Ambassador Hotel, a four star hotel located in the city centre, near the famous Mariinsky Theatre.

Day 16: Get to know St. Petersburg

Buffet breakfast at hotel. This day begins with a transfer to Neva River cruise harbour for a cruise by hydrofoil to Peterhof, including Grand Palace and lower parks with fountains. Lunch at local restaurant is included. After lunch, tour of the world-famous Hermitage Art Museum and the State Rooms of the Winter Palace. Return to hotel. Dinner and accommodation at Ambassador Hotel.

Day 17: Pushkin & St. Petersburg

Buffet breakfast at hotel, followed by transfer to the town of Pushkin and a visit to Catherine’s Palace including the famous Amber room. Lunch at local restaurant. Return to St. Petersburg, followed by a 3-hour panoramic tour of the city by coach with local English-speaking guide. St. Petersburg is a city of outstanding architectural beauty, famous for its magnificent palaces, cathedrals, fountains and bridges. A visit will be paid to Peter & Paul Fortress. This evening you will be taken to see a colourful Russian folklore show at the Nikolaevsky Palace, with snacks during the intermission. Dinner at the Dostoevsky Restaurant (or a similar local restaurant). Accommodation at Ambassador Hotel.

Day 18: Departure from St. Petersburg

Breakfast at the hotel, followed by transfer to St. Petersburg Airport for your flight home.

Availability Check

Any Questions?

About Escorted Coach Tours

The escorted coach tours are especially designed for those who seek a standard of
accommodation and services above the norm. Together with a professional English speaking
tour escort and local guides you will be introduced to Scandinavia, its capitals and
breathtaking nature. All departures are guaranteed, meaning that all tours will be performed
regardless of the number of participants

Frequently asked questions about Escorted Coach Tours

What is included in the tour price?
For an overview of the services included in the tour price for each package tour please refer
to “Price Details” for each tour.

How large is the group?
The maximum number of persons per tour is 44.

Is this a bilingual tour?
All coach tours are accompanied by an experienced English speaking tour escort. The
guiding and information provided will be in English only.

When and where will we meet the guide?
The tour escort will meet you at your hotel at 19:50 hrs on the first day of the tour (followed
by dinner).

Is airport transfer included?
Transfers by car, taxi or bus between the local airport mentioned in the tour itinerary and
your hotel on both arrival and departure is included in the price of our escorted coach tours.

Transfers will be arranged to coincide as conveniently as possible with your flight arrival and
departure times. All clients will be met at the airport by a representative, who will assist you
in finding the transfer vehicle.

In the case of delayed arrivals due to flight changes or other causes of which Authentic
Scandinavia has not been informed in advance, then Authentic Scandinavia is no longer
responsible for providing the transfer. We regret that no refund can be given to clients who
do not make use of the transfer offered in the tour program.

Airport transfer is only included if you arrive/depart at the main airports on the same day as
the escorted coach tour start/end. I.e. if booking an additional overnight airport transfer is not
included in the price. We will however provide you with detailed information on how you can
get from the airport to your hotel by public transport.

Please be aware that certain airlines offer cheaper flights to alternative airports from the main
city airport, even though these airlines may advertise the destination as Oslo, Stockholm, etc.
Such airports can be situated more than 2 hours drive from your hotel.
If you are arriving at or departing from a different airport from the one mentioned in the tour
program, airport transfer is unfortunately not included.

What is the difference between a panorama tour and city sightseeing tour?
City sightseeing tours are guided by an authorised local guide. Museums and other places,
to which entrance is included, are specified in the list of services for each tour. The mention
of a famous sight, such as a royal palace, does not imply that entrance to this attraction is
included in the program.

A panorama tour is intended to familiarise you with the city or town by showing you the major
points of interest. Transportation may be by coach or on foot, and the tour may be conducted
by a local guide or by your tour escort. A panorama tour does not include any entrances.

Are all meals included in the tour price?
Dinner (3 courses or Scandinavian buffet) and buffet breakfast are included during every day
of the tour, including dinner on day of arrival and buffet breakfast on day of departure. Please
note however that in Stockholm we have included lunch instead of dinner on the second day,
as we have found this particular arrangement is preferred by many clients.
On days which are mostly spent travelling by coach inside Scandinavia, lunch is also
included. Days on which lunch is included, are carefully indicated under the list of services
for each tour.

Dinner is served at set times, and in the case of late arrivals it may not be possible to serve
dinner after that time. We regret that no refund can be made to clients who arrive too late for
dinner. Similarly no refund can be made for clients who are unable to take breakfast at the
hotel because of early flight departures. Beverages are not included in the tour price, except
where specifically stated in the itinerary.

Vegetarian or special diet meals can normally be arranged; however these must be
requested at the time of booking.

Extra nights: Clients who have reserved extra nights before the start or after the end of a tour
have Scandinavian buffet breakfast included each day.

How much luggage can I bring?
Each person may bring 1 piece of luggage per person on the coach, plus one carry on/hand
luggage. Hand luggage must be stowed on the overhead shelf. For reasons of security and
as a precaution against theft, we strongly advise the use of hardback suitcases which can be
locked. On domestic flights inside Scandinavia and Russia, passengers are allowed a
maximum of 20 kilograms of luggage per person.

Is porter service included?
The carrying of 1 piece of luggage per person between the coach and your hotel room during
the tour is always included in the tour price. Because of security regulations, passengers are
normally required to collect and deliver their own luggage at airports.

Can I join only parts of the tour?
It is unfortunately not possible to join only parts of the tour, as the place will then be blocked
for other travelers for the entire tour. It is however possible to add additional services before
and/or after the tour. I.e. you can combine an escorted tour with one of our independent tours
or a cruise with for example Hurtigruten or Göta Canal.

What is the child reduction for the escorted tours?
The escorted coach tours are unsuitable for younger children, thus children under the age of
12 will not be accepted. Children between the ages of 12-18 must be accompanied by an
adult (no child reduction).

How will I receive my travel documents and tickets?
All travel documents will be sent by e-mail. Included in the travel documents are a detailed
travel itinerary and travel vouchers. You will receive one travel voucher for the the escorted
coach tour, and one travel voucher for each additional service booked. These vouchers are
your proof of payment and must be presented to the tour leader and hotel reception upon
check-in.

Booking and Payment Procedure

1) Reservations
All reservations will be on request; you will not receive an immediate online confirmation.

2) Confirmation of services
You will receive a confirmation by e-mail as soon as all services (hotels, trains etc.) included
in the selected package tour are confirmed. The confirmation will be sent to you between 24-
48 hours after the reservation has been made (Monday-Friday).

3) Payment
Information about payment procedures will be sent to you by e-mail simultaneously with the
confirmation of all services.
We offer the following methods of payment:

Secure online payment by credit card

By credit card through our office terminal (credit card details must be sent by fax)

Bank transfer

The following credit cards are accepted: VISA and MasterCard

4) Deposit
A deposit of EUR 100 per person is due within 10 days of receiving our confirmation. For package tours including Göta Canal and longer voyages with Hurtigruten, as well as for Escorted Coach Tours, Partly Escorted Tours and Winter Tours, a deposit of 10% of the total booking price is due within 10 days of receiving our confirmation. The deposit is non-refundable. By longer cruises with Hurtigruten we refer to cruises of 3 nights and more.

5) Additional add-ons
Once we have received your deposit you can book additional add-ons, including sightseeing,
city cards etc. Further information will be sent in a separate e-mail as soon as we have
received your deposit.
Should any of the additional add-ons be essential for your to commit to the reservation,
please kindly specify the required add-ons in the remarks field when submitting your
reservation (step 3 in the booking process). Examples of such add-ons may be dog-sledding,
overnight at ice hotel etc.

6) Final payment
Final payment is due 45 days prior to travel. For package tours including Hurtigruten and Göta Canal, as well as our Winter Tours, the final payment is due 65 days prior to travel.

7) Last minute bookings
Bookings made less than 45/65 days prior to travel must be paid in full as soon as you receive our written confirmation.

8) Failure to complete payment
Automatic cancellation of your booking will occur if payment has not been received by the
specified date.

9) Travel Documents
The travel documents will be sent to you by e-mail after we have received your final payment.
The documents will be sent no later than 2 weeks before the start of your tour.

Terms And Conditions

Booking conditions
All bookings, changes, alternations and cancellations must be made in writing.
All rates are quoted in euro (EUR) per person and include taxes and VAT. Authentic
Scandinavia guarantees no changes in the prices of confirmed tours. A detailed list of
all services included in the tour price will be specified under each tour (please see Price
Details). Any extra expenses incurred by the client during the tour, for example use of
telephone, hotel mini-bars, etc. must be paid directly by the client to the hotel or other
provider of such services, prior to departure.

Amendments to confirmed reservations
Changes to confirmed tours will incur a EUR 50 amendment fee. This fee will apply to each
amendment made for the tour.

Refunds and unused services
Travel arrangements cancelled or amended within 24 hours of your departure or once travel
has commenced will not qualify for any refunds, nor can services be substituted for
alternative arrangements. Unused services are non-refundable.

The date of the cancellation shall be when Authentic Scandinavia receives it in writing (our office hours are Monday-Friday 09:00 – 17:00 hrs, CET).

The following cancellation fees apply on Independent- and Escorted Tours:
Over 30 days prior to departure - Loss of full deposit
Between 30-15 days prior to departure - 50% of total payment
Between 14-0 days prior to departure - 100% of total payment

The following cancellation fees apply on tours including Hurtigruten & Göta Canal, and our Winter Tours:
Over 60 days prior to departure - Loss of full deposit
Between 60-42 days prior to departure - 30% of total payment
Between 41-28 days prior to departure - 60% of total payment
Between 27-0 days prior to departure - 100% of total payment

Passport, visas, customs, currency and health regulations
Every participant is responsible for providing his/her own travel documents (i.e. passport,
visa, vaccination certificates etc). We recommend a careful examination of the customs/duty
regulations and currency regulations for the respective destination(s). Please note that your
passport details are required for all bookings including cruises (overnight cruises, as well as
all cruises with Hurtigruten).

Travel insurance
Authentic Scandinavia recommends that each customer has adequate travel insurance, also
to include cancellation cover.

Authentic Scandinavia can not be held responsible for loss of luggage, or other personal
possessions, for personal injury, accident or illness. In the event of personal injury, accident
or illness, Authentic Scandinavia cannot be required to make any refunds should the tour be
partially cancelled or cancelled.

Cancellation by Authentic Scandinavia
Due to reasons of higher power and reasons beyond our control, Authentic Scandinavia
reserves the right to cancel the tour. Monies paid for services will be refunded, but Authentic
Scandinavia will not be liable for any further claims.

Liability by Authentic Scandinavia
Authentic Scandinavia has the obligation to choose all services carefully, and to prepare the
tour in the best way possible. In the unlikely event that services are not fully carried out due
to an error through Authentic Scandinavia, we reserve the right to provide equivalent
services in compensation. In this case, further damage claims will not be accepted.
Subject to this settlement, in case a breach of contract is committed the direct liability of
Authentic Scandinavia for immediate loss or injury to the client subsists, provided that the
breach was not caused by Force Majeure or the behavior of the client or a tour participant,
and that it is a question of the non-performance of a promised service or an alteration of
services which has less value than the service agreed upon in the original agreement. The
amount of this liability is restricted by the sum of the agreed cost of the tour.

Furthermore the providers of the various services are basically personally liable to the client,
in case the services are not being carried out in a satisfying way or to their full extent,
contrary to the expectations.

The liability of the individual coach, taxi, shipping and other transport companies contracted
by Authentic Scandinavia for the purpose of organizing a tour, depends on the appropriate
laws of the general conditions of business, on the contracts obligations and on common
usage.

Any arising complaints must be directed to Authentic Scandinavia immediately and confirmed
in writing. In case complaints cannot be solved on the spot, they have to be directed to
Authentic Scandinavia in writing within 30 days after the termination of the tour. Later claims
cannot be taken into consideration.

Activities
Some of our tour packages include activities such as dog sledding, and optional activities
such as glacier walks, snowmobile safaris, ice fishing and similar. In this relation Authentic
Scandinavia acts as an agent only for the activity providers, thus Authentic Scandinavia shall
not under any circumstances be held liable for injury, damage, loss or accident caused by
participation in or in connection with such activities.

Acceptance
By paying the deposit/final amount the customer has accepted the general terms and
conditions listed in this document, as a part of the agreement between Authentic Scandinavia
and the customer.

Privacy policy
We ask for personal information in the booking request section. This information is necessary
to ensure that we are able to make and confirm your booking. This information will not be
used for any other purpose, and will not be shared with any other outside parties except for
necessary information given to our suppliers involved in your reservation (hotels etc.).

The personal information will not be sold or shared, and your e-mail address will not be
forwarded to outside parties.

Customer Protection

Authentic Scandinavia is a member of the Norwegian Tour Guarantee fund (RGF), which guarantees for all package travel in Norway. Norwegian tour operators are required by law to be a member of RGF. Read more.

Travel Insurance

We strongly recommend that you purchase a travel insurance when booking a tour, also to include cancellation cover. A travel insurance can be bought online, for example through WorldNomads. Read more