NPR affiliate show, The 21st, aired a segment on how LEP and Deaf patients are getting better care at Illinois health centers thanks to immediate access to medically qualified interpreters (VRI). The 21st is a public radio talk show that explores news, culture and stories that matter to Illinois. The segment featured InDemand trilingual interpreter Jinhi Roskamp and Rush-Copley Medical Center, Patient Advocate and Language Services Coordinator, Rosalinda Justiniano.

The genesis of InDemand Interpreting occurred when a husband-and-wife team in Wenatchee — one a health care interpreter, the other a technology expert — felt there had to be a better way to help non-English-speaking patients communicate with their medical professionals.

ABOUT INDEMAND

InDemand was founded with the vision to ensure every patient receives the highest quality healthcare, regardless of language, cultural background or disability. By delivering the most experienced medical interpreters and highest quality video technology, we offer healthcare providers language access that ensures higher quality care for LEP, Deaf and hard of hearing patients.