The Brilliant Line

In response to a query about the likely quality of service of the Northern Line today, we were told to phone the next day to find out how “brilliant” it is going to be.

I like to think she was being sarcastic and sympathising with how lousy the line generally is. But a part of me wonders if Transport for London’s new policy is to describe the quality of service in terms of “brilliance,” in a hope that we’ll somehow not realise that it’s slowly getting worse.