What to do if you leave your things in an Uber

Leaving your phone, keys, or wallet behind doesn’t have to mean they’re gone for good. We’ve got a plan of action that will reunite you with the items you simply can’t live without.

If you leave something in an Uber, go to uber.com/lost. You can do it from the app, but if it’s your phone you’re missing, you’ll need a computer or friend’s phone. Follow the instructions and provide a callback number and Uber will connect you directly to the driver so you can make arrangements to have your item returned.

Losing your phone in a Lyft is slightly more complicated because most of the retrieval options require the app- but the receipt for your trip does come with link to report a lost item. If you receipt doesn’t arrive because you didn’t rate your driver, your best bet is conact Lyft on their site.