Specifications

Supported printing devices

In this first release, the UPA App is optimized for supporting the following OEM’s: Xerox, Hewlett-Packard, and Brother. While other OEM devices will be tracked by the App and Alerts provided – the One-Click ordering feature will not be available for other OEM’s (Lexmark, Kyocera, Canon, Epson, IBM, Okidata, Konica-Minolta, Panasonic, etc.) until 3Q2018.

Entry level, Personal Printers as Inkjet All-in-Ones (AIO’s) have very limited alert capability enabled, and therefore may not provide adequate notifications under UPA – this is a limitation of entry-level printing devices – not the UPA App itself

Networking Requirements

Printers must be connected to network using Ethernet cables or Wi-Fi network

The mobile device running the UPA app must be connected to the same Wi-Fi network that the printing devices are on

Ensure good Wi-Fi network connectivity

The UPA app dashboard has visual indicators (“Green” or “Red”) for the Wi-Fi network connectivity status to printers under management