Shipping & policies

Estimated Shipping

ShippingThe current processing time is 1-3 business days (excludes weekends and holidays) after cleared payment. Rush shipping or 1-Day shipping is not offered.

International Orders Orders being shipped outside of the United States may take up to 5 weeks to receive packages. It is the risk of the buyer that the package may get lost in transit. It is the responsibility of the buyer to pay for any customs/VAT/duty fees.

Payments

CancellationsYou will be given a full refund if your order has not shipped yet. If your item has shipped please send the package back to receive a refund. Please see the refund policy below for more details.

Returns & exchanges

Returns & exchanges

Return PolicyReturns are accepted for unused goods within 3 days of delivery. Peak Bloom is not responsible for return postage fees. Refunds are given after the package has been received. International returns are not accepted.

Items Not As DescribedIf the wrong item was sent to you or it is not as described please send the item(s) back. A refund will be given for the item(s) and the return shipping once it has been received.

Missing Item(s) from OrderA refund will be given for any missing or out of stock items from your order.

Lost OrdersItems lost in the mail will not be given a refund. Please be aware that Peak Bloom does not have control over USPS once it has been shipped. Opening a case with USPS is the responsibility of the buyer. Unless insurance was bought, it is not Peak Bloom's responsibility to give refunds.

Additional policies

Additional policies

Add-ons or Combining OrdersAt the moment add-on items or combining orders is ACCEPTED! As long as your order has not yet shipped we will refund you the difference in shipping.

Customer SatisfactionIf you are not fully satisfied with your order, please contact Peak Bloom through Etsy or email before leaving negative feedback. Customer satisfaction is Peak Bloom's top priority.

PhotographsAll photos are copyright and belong exclusively to Peak Bloom. Please ask permission before any usage. The products pictured may have slight color variations due to different computer monitors and lighting. Please do not rely solely on pictures for color matching as the item may be slightly different.