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Having problems with your Dell Inspiron 6000 Notebook ?

System sound not working on Dell Inspirion 6000 laptop

\015 Sound was working fine now I get nothing. I can not get any sound when playing movies or games. Can it be fixed or can I replace the sound card?\015

Answers :

There are two sides of the problem. Hardware and software. To check whether the hardware is defective:\015\012\015\012Try running the Pre-boot System Assessment (PSA):\015\0121. Shutdown system\015\0122. Press and hold on the "Fn" key.\015\0123. Press the power button to turn the system on while holding on the "Fn" key.\015\0124. Run the PSA until you get to the "colored bars". Then press "N" to say no. \015\0125. Should you hear the beep codes, that means that the sound card is working fine. If you don't hear anything, then you need to replace your motherboard.\015\012\015\012Now if your hear beeps that means that there's something wrong with the driver and audio settings. Do the following:\015\012\015\0121. Right-click on My Computer then click on Properties\015\0122. Click on Hardware then Device Manager\015\0123. Click on the (+) beside Sound and Audio Devices\015\0124. Right click on Sigmatel then click "Uninstall".\015\0125. Go to support.dell.com\015\0126. Click on Drivers and Downloads\015\0127. Enter the Service Tag of your system (found at the bottom of your laptop)\015\0128. Then download the audio driver. Just save it on your desktop first.\015\0129. Restart the computer.\015\01210. Install the driver.\015\01211. Go to Control Panel -> Sounds and audio\015\01212. Make sure that Sigmatel is the default sound device.\015\012\015\012Please rate this solution if this helps.\015\012\015\012Thanks,\015\012\015\012ArnWuLF

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