Support and Service for the 3D CAD Software Smap3D

Support
As part of a valid maintenance contract, we offer support within a reaction time of two hours. Direct your detailed questions to our qualified and certified applications engineers:
Telephone: +49 9404-9639-21
E-Mail:

In order to help you as quickly as possible, please have the following information at hand:

Version of your CAD system with service pack

Version of Smap3D with service pack

Version and operation system service pack (please find under Start – Execute – winver)

Details of your problem, with e.g. a screenshot of a dialogue box or an error message

In addition to telephone support we can connect to your computer via internet. Netviewer allows us to access your desktop easily and securely. In line with the proverb, "a picture paints a thousand words", Netviewer can make solving your problems much easier. No need to install a programme; you simply log in with the session number which we give you. This option is valued by countless customers.