sad but ebay, for all it's indications

does not care about scammers. Bought a seagate notebook drive, described as "new", and registered user & item location UK

what arrived was a used drive, from malaysia

notified ebay, no interest - The fact that the seller had mis-described his and the item's location had no importance to them, nor any indication of his honesty. 2 weeks later, checked the seller's feedback again, and a number of buyers were reporting the same issue.

ebay must figure they'll get as much in commissions as they can before the market stops buying from that seller. Unfortunately though, a number of buyers have to be scammed or sacrificed to serve ebay's interest first