Welcome to Telpay Support

We're here to help you with the setup, use and training of Telpay products. Simply enter your query in the search box.

Can I send my funds to Telpay via a wire transfer?

When you send a wire to Telpay, the funds are transferred with little to no information on who has sent the money.

To avoid unidentified funds, or a delay on your payments, please send Telpay a copy of the wire receipt, including your business name and 7 digit Telpay access number so that we can confirm who the payment is from.

You can send the information required via email to service@telpay.ca or fax 1866-396-2548.