Quinta Real Guadalajara in Guadalajara, Mexico

A five-star hotel located in Guadalajara offering elegant accommodations and authentic décor that showcases the talents of its local craftsman’s. Guests will enjoy prime services and access to many of the city’s best attractions while staying at the property. The property offers on-site dining and three types of suites, ranging from Master Suites, Grand Class Suites to the Presidential Suite, each offering guests a spacious room that features a private balcony and a Jacuzzi tub. This vibrant and stylish property is part of the LVX collection of Preferred Hotels & Resorts.

The hotel is located in a residential area, only 30 minutes from the airport, approximately 20 minutes from downtown Guadalajara and only 10 minutes away from Expo-Guadalajara. Guadalajara is the second largest city in the west-central region of Mexico and here guests can enjoy a variety of activities and attractions. On-site guests can relax at the heated swimming pool or explore the equipment at the fitness center to ensure they keep up with their daily exercise routines. Guests will enjoy Mexican and international cuisines at the on-site restaurant. While bar offers local and international brands of liquor and live music on select days of the week.

Reviews for Quinta Real Guadalajara

We stayed at this hotel for two days. It was highly rated. The property is very quaint and beautiful. The staff was very courteous. The first night was very cold. We put the heater on, but the room was not getting warm. We finally called front desk to address the problem. A maintenance person finally arrived around midnight to fix the problem. He stated he needed to check the central heating system to perform the repairs. After an hour of waiting and freezing in bed, we received a call from front desk informing us they can't fix the heater. We were given two options: change rooms or be provided with blankets. At this point we had clothing all over the place and were so cold we were not able to move around. We requested the blankets. It took another 45 minutes to get the blankets. We were unable to sleep well all night and our whole trip was impacted in a major way. We moved to another room the next day. I will unfortunately not be using this property again.

These have to be among the most beautiful hotels in the country, buildings are always Colonial Mexican style full of charm and decorator details. Amenities are top notch as is the service and food. A true oasis away from the crowds. If you want to experience the true Mexican gracious lifestyle, this is the way to go. Our favorite wherever they have a hotel. Mexican Chain par excellence!

Quinta Real is a very nice replica of an old hacienda. It is a luxury hotel so I did expect luxury which raises the bar. The front staff was always attentive and helpful. In two days, we did need to call housekeeping twice as they forgot to replace our towels and another item, which I didn't expect from this level of hotel. They are in construction now, so I'm sure the hotel will continue to get better. We chose this hotel so that we could feel more Mexican culture than in a typical Hilton, Sheraton etc. and we did, so that was very nice. It is located 15 - 20 minutes by cab from the downtown, so that is something to consider if you want to do only Guadalajara tourist things. There is a great restaurant in walking distance from the hotel called 'The Tequila' and the food and ambiance were stellar. Overall a good experience.

The architecture, design, furnishings and artworks here go way beyond "boutique". Without ever making you feel like you're in a museum, the place immerses you in Mexican history and culture, from baroque stonework and paintings to fabulous sketches from a 1949 trip to Bonampak, in the wilds of Chiapas. When I taught U.S. and Canadian students at the University of Guadalajara, a field trip here was one of the course high points: the 'community relations' provided by the staff were as warm and willing as the attention I have since received as a paying guest. I should also add that all of the Quinta Real properties Ricardo Elias designed are one-of-a-kind, and wondrous; one of my other favorites is the QR he built within the old Zacatecas bull ring. Only reason for four stars is that while breakfast is the only meal I've had here, several experiences entailed slow service and food that sadly failed to measure up to all the other charm and stimulation this hotel offers.

It is hard to review a hotel that belongs to a chain with very high standards. In the same way, this is one of the worst experiences in a "luxury" hotel in my life.
The first night we were given a room, supposedly renovated, with no black outs in the window but the space was ample and heavily decorated. At 1:00 A.M. a strong smell of cigarettes entered the room waking us up as I'm allergic. I call the front desk and we only received a "let me check" with no real response. We detected where the smell came from and put towels to stop the smell entering. At 8:30 A.M. a new smell entered the room. I asked them to change my room and take care of the problem. No apology what so ever. I went out and returned in the afternoon just to see that the new room they gave me was next door to the smelly room. Incredible that no one took the time to understand the problem and solve it. So I asked for a new room. Also, no apology or concern from anyone. The new room had a window that faced the street. The next morning we realized that the noise for the street was unbearable. In a supposedly "luxury" hotel there were no double windows, no black outs and no customer service whatsoever.
I'm a frequent traveler that enjoy nice hotels and don't mind paying the correct price for the right service and accommodations. I will never stay again in this chain, nor recommend it to anyone I know. Its a shame to confuse "luxury" with heavy decoration and pricey room service. They have so much to learn.