Frequently asked questions FAQ

Can I resell my Smartfrog camera?

It depends on the type of camera that you purchased. If you purchased a low-monthly fee surveillance bundle, you do not own the camera until you have paid the fee for 24 months and therefore can not sell the camera as it will not work under another account. If you wish to cancel your monthly invoicing, simply contact our customer care department and return the camera.

If you purchased a full-price cam with a one-time payment, the camera is yours to do with as you wish providing the payment clears. In the event the payment does not clear, we reserve the right to block that camera's use until payment is made in full.