4 Introduction Although a new version of CSS BI was made available recently, we are pleased to announce the Release of version This new version includes important functionality sought after by many customers, a Dashboard that consolidates key business indicators in order to allow the user a quick overview of the business status. In addition, we have included two additional improvements that optimize CSS BI management module. These Release Notes summarize the new features and includes links to video demos that explain and demonstrate the new features. These links are underlined and provide direct access the respective video. For more information about CSS Business Intelligence, contact your local provider or Concept Software Systems. We hope you enjoy the new features of CSS BI version Sincerely, Mastel and Concept Software Team Page 4 of 21

5 New in CSS BI New Settings in the Configuration The new version includes internal improvements that involve updating the following configuration files. Update Translation Dictionary file as it has added new features and translations. Install CSS BI Budget 2013.xls file in the same path as css business intelligence.qvw file. When begin the year 2014, the customer must create a new file with the format "CSS BI Budget 2014.xls" without deleting the file from 2013 that will keep the data for that year. HOME > New Access Screen The CSS BI HOME screen in this new version has a new format. Access to the different modules and the new Dashboard is available through this new format. Page 5 of 21

6 Additionally, we have developed three new accesses. Online Bookings: In this new option shortly will include information on the management of reservations through Concept Online module that will be released later this year. This new module will be offered as a service (SaaS) and will provide online booking for golf and spa with Plug & Play format. Custom Development: Following the strategy of covering each and every customer needs, CSS BI includes the ability to design your own indicators or KPI for each client, for their specific business intelligence. For personalized information access, we have created this access and will only be available for customers who choose to create their custom KPI. Hotel Dashboard: The great interest shown in the CSS BI module and the need for some customers to expand their scope of business analysis has enabled Mastel, Conceptek partner, to design a Hotel and Resort Business Intelligence which can be accessed from CSS BI. With this option, the customer will be able to analyze not only its golf and spa business, but also the hotel or hotel group to which it belongs. This access allows you to open the Business Intelligence which develops and analyzes this part of the client's business. NOTE: The licensing and development of Hotel BI or Resort BI is independent of CSS BI licenses, and should be analyzed and developed as a separate project. For more information, contact Concept Software Systems or Mastel Technological Hotel Consultants ( The following video shows the new HOME page. Video: Page 6 of 21

7 HOME > CSS BI Dashboard The new CSS BI Dashboard is intended to provide a first insight into business performance. To access the new Dashboard, you should be in the HOME of CSS BI module. If you are working in any other CSS BI tab, you must go to the HOME tab (click on the CSS Business Intelligence tab) and from there you can access the Dashboard. Clients TOP10 Page 7 of 21

8 There are a number of generic filters that let you view information throughout, or see only the data for the Shops, Spa, Golf or Membership movements. When a button is "greyed out" it means that no data is available for that module. All this information will be ruled by the buttons on Today, Month to Date and Year to Date. As can be seen, the Dashboard is divided into three distinct areas. At the top is a summary of the main indicators for the property. o The first column provides an overview of the previous day's customers comparing these data with the budget and the previous year (the same day). In addition, this information is also available for the month and year. o The second column shows the revenue, with the same comparative previously defined. o The third column shows the average revenue per customer with the options previously seen. There is also the option to include the property Budget as a reference for the management. To do so, should contact your CSS distributor or Concept Software Systems in order to assess the implementation and updating of data in CSS Business Intelligence module. Page 8 of 21

9 In the bottom of the Dashboard, we see two graphs. One for reservations and billing and other for TOP10 figures. These graphs will change as you toggle between other module Dashboard buttons at the top. o ALL will show a graph of historical billing the last 30 days, and TOP10 customer billing in the property. o POS will show the same graphics but restricted only to operations / stores. o MEMBERS will show a chart with new clients that have been created in the system the last 30 days and the TOP10 member revenue. o SPA will show reserves planned for the next 30 days and Spa TOP10 customer revenues. o GOLF will show reserves planned for the next 30 days and Golf TOP10 customer revenues. Clients TOP10 Finally, the right side of the Dashboard includes information on members and clients. o The top graph shows the percentage of members from the total customers of our database. o The bottom indicates how many new customers we have in the selected periods, the average above by total customers and revenues that have generated these new customers. Page 9 of 21

10 The following video includes detail how to manage the new options in the Dashboard. Video: HOME > CSS BI Dashboard - Budget CSS BI Dashboard allows the introduction of Budget information based on a template that we provide. With this new configuration, the property can enter its budget data based on the following variables: POS: Number of customers and revenue on the Retail (shops) revenue centers. MEMBERS: Number of customers invoiced (same data to ALL) SPA: Number of customers and treatments and leisure activities revenue. GOLF: Number of players and green fee revenue. To update the budget, you will need to access the file "CSS BI Budget 2013.xls" normally located in C: Concept/Business Intelligence. You only have to enter data in the "Enter Data" fields (yellow columns). The data entered in the "Enter Data" is automatically distributed daily based on the days of each month. Page 10 of 21

11 Total of each month will be introduced selecting each tab depending on the month you want to update (1 = January, 12 = December). Once all the data is available, these values appear in the Dashboard automatically to facilitate the comparison of the KPI s; daily, monthly and annual budget setting. The following video shows you how to set up the budget file. Video: BACK OFFICE > Filter active articles in cost price chart The functionality Cost Prices in the Back Office tab allows you to know the margins of products sold on the basis of cost price thereof. In previous versions already included the option to show or hide items that had cost price of zero (0). The new version similarly, can also display, or hide inactive items too. The following video shows that functionality. Video: Page 11 of 21

12 SPA > Adjustments on average number of daily treatments by hour and day In previous versions, this graph in the Spa tab showed the average number of treatments per hour and day of the week. The values showed in that graph were always equal to or lower than 1, so the graph did not provide a clear KPI to the user. Average With the new version, the graph shows the number of activities (not average) by hour and day of the week. Using date filters, we can obtain the desired KPI, offering more realistic information for Spa managers. Nº Activities The following video includes details on the adjustments. Video: Page 12 of 21

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