HD Installer Preparation for Installation Checklist

As a SkyBell installer, we recommend that you have the following items with you to make the installation smooth and easy!

What you will need

A mobile device running the latest operating system (Android or iOS).

A screwdriver. (Philips & flat head) SkyBell does provide a Philips screwdriver in all SkyBell HD boxes that can be used to install the mounting plate. Some homes will have flat head screws currently installed with their existing doorbell.

A power drill & drill bit. You may be required to drill into a concrete, brick, or stucco home. A drill bit is included in the SkyBell HD box.

A wire stripper. This may be required to strip the customer’s existing doorbell wires; in case they are not exposed enough to allow for a secure attachment to the SkyBell HD mounting plate.

A multimeter. Though not a requirement, this tool can assist with quickly diagnosing power issues.

A transformer. Also not a requirement, but if you have determined that a low power supply is the cause for a failed installation, having a spare transformer on hand will allow you the opportunity to change the transformer and continue with the installation.

A Digital Doorbell Adapter(DDA). It is highly recommended you have at least one of these on hand. A small percentage of customers may have a digital doorbell system installed, and in order to use their existing system with SkyBell HD, an adapter must be installed.

SkyBell HD app. It is important to have the most up to date app installed on the mobile device that will be used for syncing.

A speed test app. This is not a requirement, but it is highly recommended to have this app readily available to test a customer’s upload speeds. SpeedSmart is the recommended app, and can be located in the iOS App Store or Google Play Store.

Customer information. Gather the customer’s full name, email address, router name, and the password for their router. Customer will be provided with the necessary steps to change their password.

Spare parts. It’s best to have a solution to any problem that may arise. Always keep spare parts on hand. This includes mounting screws, a mounting plate, set screws, and screw anchors.