Having trouble with a gambling site or something you’ve read on slot-magic.co.uk?

Every so often, we are contacted by our readers regarding a complaint they have to make against an online gambling site they’ve been playing at. Complaints and issues vary but usually include:

Bonus denials

Slow payments

Slow support

KYC problems (“Know Your Customer” Issues & ID Verification)

Self-exclusion (SE) problems

Game errors or failures

Or worse…Non-payments

Whilst we strive to only recommend fair UK Gambling Commission licensed gambling sites on our pages (you can see under each listing a link to their respective licensee page on the UKGC website) on occasion, some casinos can and do slip up. If you have been playing at other gambling sites we don’t recommend, we can still try and lend a hand.

Please contact us below if you feel that you need to reach out to us about a problem you are experiencing and we will look into it as soon as possible. We offer to help for free and it can take time so please be patient.

Having a problem with a gambling site? We can help!

Contact us below.

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