We have acquired permission to utilize an alternate mail server, which uses
SMTP authorization in addition to the "POP before SMTP" authorization that our
servers do. The problem with the POP authorization is that it can take
between 30 seconds and 5 minutes for our servers to identify your IP address
after you check your mail and make the necessary changes that would permit you
to send mail. This alternate scheme eliminates the time delay but requires
special settings in your email software. See the special setup
instructions below:

The email account "thomasp", shown below, is fictitious. Replace this
information with your account's "user name" and "password". Also, do not replace
the "Incoming Mail POP3" setting. It should be "mail.i5net.net" for all
i5net accounts.

Where
you specify your incoming mail server configuration stuff in Outlook you
will need to put in your normal I5NET account data such as :

POP = "mail.i5net.net" and your account name and password so that you can
still receive email from our servers.

All outgoing email would be routed through a single account on our
networks server. Therefore you will need to specify "mail4.gct21.net"
as the SMTP server address and click the "My Server requires authentication"
option. Then you will need to setup the authentication "Settings" as
follows:

Use your i5net email account settings for the incoming mail server.
Replacing the "thomasp" and the password above with your information.

All I5NET
accounts will specify log on using the account name: "i5net" and password
"mail4". Again, this is the same for all I5NET customers. Select the
"remember password" option and DO NOT select the "Log on using Secure
Password Authentication". Once this is done your email is reconfigured
and you can give it a try.

I5NET does not operate the servers you will be using for outgoing mail
with this configuration, so if you become unable to send mail, we may not be
able to fix things. In that case you could still revert to the old
SMTP settings of "no authentication" and SMTP = "mail.i5net.net".

You may notice slightly faster response using this configuration, and
better overall response when doing mass mailings.