Log Files and Analysis

Every hit to your web site will be logged to a log file on our server.
That log file will then be rotated, archived to your account, and analyzed once
every 24 hours.

Active Log Files

Before getting rotated, every log files are not owned by your account.
If your account username is u777, your active log files are stored under
directory /home/userdata/u777/logs/. Every log files under
this directory are still active, data is still being written into it. Inside
this directory, there are several log files:

Note

Every active log files are not owned by your account. And therefore
they won't use your account's disk space allocation.

Archived Log Files

Active log files are archived every 24 hours. Every 24 hours, all
the active log files above are compressed and moved to your home directory.
If your account's username is u777 then your log archive directory is
/home/u777/logs.

Important

We don't guarantee the log rotation will always run everyday.
If you find one or several days are missing, you will find the data for the
particular day(s) in the next archived log file.

Unlike the active logs, the archived log files do take up your account's
disk space. You can set the maximum size of archived log files you want to
keep in your account. If the amount of archived log files exceeds the
specified maximum size, our system will start deleting old log files until
they are below the specified maximum size. This maximum size defaults to
5000 KB. To change the maximum archived log files please do the following.

Log on to SiteManager if you haven't already logged
on.

Go to Log Files & Analysis menu.

Inside you will see the current maximum size of archived log
files to keep. To change it, go to Change log files
configuration menu.

On the form, change the value of field 'Size of old log files to keep' and click Update.

You can also download the archived log files. You can download them using
standard means such as FTP, scp or sftp.

Log Files Analysis

Your log files will also get analyzed by our system while rotated. The
result of analysis will be stored under stats directory
under your home directory. For example if your username is u777 then they are
stored under /home/u777/stats. By default you can access
them from a web browser by visiting http://stats.example.com, assuming your
domain name is example.com.

Our system uses third party analysis engines when analyzing. Currently we
use Webalizer and AWStats. By default only Webalizer engine
is used. You can change which engine to use from Log Files &
Analysis menu.

Access from web site to the analysis results (i.e.
http://stats.example.com) by default is restricted only to group administrator.
By default nobody is member of this group, you still need to define user that
will be allowed to access them from Web Users & Groups.

Tip

You can change the time zone used in your log files and analysis
results by changing the time zone setting at the Preferences
menu.

To change which user or group that will be granted access to your
analysis results, you can use Site analysis access control
menu under Log Files & Analysis menu. For more
information about access control in general please refer to the section called â€śAccess Control Configurationâ€ť.