Black Swan Inn, An Ascend Collection Hotel
The Black Swan Inn is conveniently located in the foothills of the Berkshire Mountains. The hotel is close to several area attractions and local points of interest like Tanglewood Music Festival, Norman Rockwell Museum and Jacob's Pillow.The Berkshires is an area rich in outdoor recreational opportunities. Enjoy the sparkling Laurel Lake right in the hotel's backyard where you can go swimming, fishing or boating. Several golf courses, ski slopes and parks are close to the hotel. Stay with us and ski at Ski Butternut. Spend the day shopping for that must-have item at the Lee Premium Outlets.Relax with a delicious meal or cocktail at the Bombay Bar & Grill, located on the premises and watch the sun set over the lake after a full day of activities in the Berkshires.Guests of the Black Swan Inn are invited to enjoy amenities like, free continental breakfast & free coffee, free wireless high-speed Internet access and free local calls.All spacious guest rooms of this Massachusetts hotel are non-smoking and are equipped with refrigerators, Keurig coffee makers, hair dryers, irons, ironing boards, desks and cable TV. Some rooms feature balconies and whirlpool bathtubs....read more

Hotel Information
You must show a valid photo ID and credit card upon check-in. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Rooms clean and recently upgraded. Our room had a water view. Staff is pleasant and helpful. Excellent rate. Breakfast room is in a great spot overlooking the lake.

Initially tried to book on the hotel's web site, but when I tried to revise my booking, it wouldn't take the revisions, and I came close to booking two rooms on the wrong date, instead of the one room I was trying to book.

Verified Hotel Guest from Shelton, CTJanuary 22, 2014Family Traveling with Young Children

The food was excellent in the Indian restaurant and the staff were acceptionally helpful and friendly.

NO

Ora from Haifa, IsraelOctober 7, 2013Couple

8.0

Rooms

Not available sitting near the lake and couldn't go there from the hotel. Also no lobby.

Michael from Waltham, MASeptember 10, 2013Couple

10.0

I read some negative reviews of this property but they were answered by the manager in a curtious manner and he explained that the hotel was in the process of a complete renovation. The work was nearly finished and my room was brand new and beautiful.

All good!

A true bargain right now! Very nice indeed with beautiful lake veiws from the room. The Fall will be spectacular in this area. New beds and furnishings, really nice.

Katherine from Rochester, NYAugust 6, 2013Family Traveling with Young Children

1.0

Location

The priceline booking was for a Quality Inn not Black Swan; the signage on the road was covered by plastic; and grounds were not maintained. The booking confirmed an outdoor pool; but the pool was a sinkhole and I overpaid - direct booking cheaper

The hotel is under renovation and while our room had been renovated the sliding door did not close properly which was a major safety concern. The air conditioning unit when turned on released a mildew odor. As such, we could not use it during our stay. The door to the bathroom did not close. Overall, the hotel needs to address many interior issues as well as exterior issues. ...read more

Paul from Syosset, CTJune 3, 2010Family Traveling with Young Children

9.0

Right on the lake, walk to lake beach, swimming pool great and while the room was a bit shabby, the beds were comfortable...nice pillows and duvet cov

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