How To Report A Cheating Petrol Station?

I'd actually decided for long never to buy into a car from this particular filling station after buying and noticed there was no change in the fuel guage, and couldn't risk going on my planned journey but to go back home and take additional money to buy from another filling station.

There is a way they press the fuel dispenser, that reduce or rather not dispense at all.

I sent someone to buy N25 litres recently but met 20 litres and I was kind of doubting the person but knowing them (Filling Station) for whom they are.

It was so glaring today after buying fuel myself, since the container I took was transparent, one can tell when this particular fat lady was dispensing and when she was just fiddling with the nossle.

Aside from collecting N30 extra for buying into a jerry can, she sold 8 litres instead of 10 litres, though the machine wrote 10litres but I am certain they've ajusted the meter.

Please I need info on any regulating body to call/write/report to asap.

It is my pleasure to inform the house that the Manager of the above mentioned Petrol station (my last post on this issue) walked up to me today and apologised profusely and condemned the act by the attendant. He informed that as soon as he was informed of the aspersion to the Petrol Station he investigated and the culprit was immediately dismissed. Today I confirmed the pump settings are correct without any tweaking. A commendable and proactive meaure by the Manager. Thus the Petrol Station has returned to my good books.

This proves to say that Nairaland has proven very effective. It will always remain the voice of the masses. Nairalanders, Keep up the good job. Cheers

Im quite sure that if there was any element of danger in self service at the EU would have stoppped it,the issue of static electricity has been sorted out in the pump station,but i think the only issue would be that people, will drive off thier car without paying

ok, i will look into it next week when we go for monitoring, please make sure u avoid petrol sations like this.pls everybody should try and study thier fuel tanks,so that you can no when you have been cheated.

The worst feeling station i know generally is TEXACO and the best i know so far is FATGBEMS PETROLEUM along Jakande Estate Isolo Road,there metre is always accurate and they sell for 64 naira per littre,can anyone testify to this ?

there's more than meets the eye to the business of what is called pump calibration

as stated before - what is supposed to obtain is that one takes a 20 litre measuring can and after a series of tsts, ensure that the pump dipenses 20 litres for 20 litres. in reality though, allowances are alwaya made - and these can range from 20.05 to 20.1 litres for every 20 litres.

this is done because selling at the exact 20 litres will almost result in a net loss for thee station dealer -

this occurs in part because of tanker drivers - they almost invariably find a way to siphon 500 litres of product from a 33000 litre tanker enroute to the station. there are also issues at several depots often nnpc depots with miscalibrated loading arms that dispense less than 33,000 litres in to 33,000 litre tankers. this means that the dealer is paying for less than he is due

secondly, the business of ripping off customers cannot always be directly attributed to companies. it is often the greedy station dealers or attendants working in isolation. you can visit a station recalibrate the pumps, and the dealers guys are coming in as you are leaving to recalibrate again.

I became a regular customer of this thieving attendants after it was referred by one of our domestic staff as being the best within the area.

Of recent i noticed i paid more and got less.

Yesterday, i made it a point of duty to compute the permutations myself. To my amazement, i was charged N7100 for 64 litres of diesel at N105. I was confused. My car runs on diesel.

I went berserk. I did the calculations and arrived at N6,720 thus a difference of N400 (which translate to personal gains for the attendant). This occured before 7am in the morning. Therefore imagine the wealth that these attendants accumulate from fraudulent practices. Before the close of business the said attendant will be raking within N5,000 - N10,000 or more daily. His salary obviously wont be above more than N25,000.

The attendant profusely condemned the dispenser's meter reading confirmimg that the price was right. I called one of the attendants who knows my face as a regular caller to intervene. He immediately signaled the erring attendant to refund the difference thus a joint act.

Hmmmmm, corruption is deeply rooted in our blood as Nigerians. God help us.

Well I have a mobil filling station near by where I stay and I used to inhale different types of strong chemical odour coming from there which don't smell like normal kerosene, petrol, or diesel fuel. I have reasons to believe they adulterate these fuels with some sort of chemicals which sometimes give them different textures and colours (imaging diesel one time looking like lacasera but thick and another time of buying looking like zobo or tastytime which is darker than petrol itself).

There are two ways of filling your container!

1) the use the buttons to set the amount for filling automatically

2) the fill it with manual filling with their eyes on the meter

A man was friendly with me one time and told me to watch the meter while I wanted to buy a N2000 diesel. He fixed it to N1500 on the filling machine and did the rest (N500) manually. He didn't explain why but gave a gesture that he did GOOD! Similar situations happened before and afterward with different staffs there.

Reporting to who is not corrupt is a gamble.

I just want to know which one pays the most: the manual filling or automatic filling?

In my area at Alagbado Lagos. The major culprit is the Oandol Petrol Station almost opposite the Alakuko Police Station, all their fuel dispensers have been adjusted to cheat patrons.

On this particular day, I forgot to by fuel at my usual station and decided to patronize them. N850 fuel usually fills my Jerry-can to the brim, that has been the case for over two years since I started using the container.

But it got just a little above the halfway line when I bought from that station. I felt the attendant did not erase the last sales from the meter before dispensing for me. I took it up with her and I asked for the Manager. I asked them to empty the can into my car after marking the level of the fuel. We all watched while the container was refilled for the same amount. Lo and behold it got to exactly the same level. I had to leave there embarrassed.

Just to re assure myself that I wasn't wrong, I went to my regular station the next day to buy with the same container, and I felt justified when the container was filled to the brim at the same cost.

As a rule of thumb, I have learnt never to patronize any filling station that commercial vehicles do not flock to in large numbers. The yellow buses' patronage is a sure indicator that the station dispenses accurately. These buses, by the nature of their business in Lagos state know all the crooked petrol stations and will avoid them like rabid dogs.

Kindly add the AP filing station near Immigration in Ikoyi. Bought fuel there a couple of times and came up short each time. Now I try to only buy from NNPC in Ikoyi, you cant trust these people (marketers).

I am not confusing it at all. What I mean is you pay them and tell them you will prefer to pump. Will they say no because their fingers are more experienced or is there an unwritten rule that customers should not pump because they might "manhandle" the pump

don't waste your time. the person you are taking the report to is a bigger thief than the station. its high time everyone realises that in 9ja cheating and stealing is legal and honesty is illegal. thats what the democratic constitution says. so obey it.

i would like to report the OandO filling station in marina opposite Guaranty trust bank

They sell their own petrol for N100 naira per litre which is very disgusting and bad especially when u are buying it to use in your generating set they tell u that ther are charging u for using a Keg/Jerry can when u ask them how much it costs to buy a 10 litres in your keg they tell u N950 which shouldn't be please seun i would like u to do something about this and i like how u are trying to help us out and u show that u are concerned

I think i will make a topic about this

here are the pictures of the filling station,

Even on getting to the station u shall notice that all their attendants are cheeky and very chuby also they mix their engine oil though i don't know how but they do once u buy it u will feel it both the sealed ones and measured ones and the sealed ones have all been tampered u shall notice that the seal of all of them has been slackened i feel they reduce the quantity to refill empty ones and resell for those buying the measured ones

Cheating at Petrol stations is not new. Anyone (with a conscience) working at such places can easily testify to this.

As earlier said, there is some sort of collusion among the stations and DPR/Weights& Measures to turn a blind eye.

I had earlier posted an issue of this sort on Nairaland a few years back.

An average Lagosian buys 20lts for the price of 25ltrs. This is standard.

The best way to get them is to buy fuel/oil in calibrated containers and you'll hear excuses like "the meter is faulty", "your container/keg has expanded", "your car's fuel guage is faulty-(digital guage o), "the current is low hence the poor dispensing"> I've heard all sort.

I have even been accussed of spying, -can you imagine.

Inaccurate dispensing is only one of the tactics, I have deduced about 8 other styles of cheating and I'm still learning. Just learnt a new one last week. The key is to attain absolute concentration at petrol stations. Don't get distracted in any way. Otherwise,

There is only 1 station in Lagos that sells correctly- that is- NNPC at Ikoyi. All others are cheats. I have done enough reseach to conclude this.

I support the idea of posting pictures of chronic cheaters on NL. Maybe this'll help others ignorant of the dirty game.

If I tell you what goes on in the filling stations, you would be amazed.

Believe it or not, the staations and DPR are in alliance and even WEIGHTS and MEASURES.

Yes, (weights & measures) they are the body responsible for calibration of fuel pumps and monitoring the actual amount of product quantity dispensed. There is a margin of error per 20liters dispensed. I'm not 2sure, but I think it is (+) or (-)5liters.

The petrol stations bribe the officials of these bodies so that they close their eyes to their illegal operations (tampering of meters).

i Experince this at texaco filling station at adekunle yaba. it was a total fraud. the guy was just smart but i no that one day, he cannot be smarter than himself.

To full up my car tank normally will cost me 4k at N65 per liter. but that day i decide to buy 3k fuel to my car. After i drove off the filling station and wait for about 5min driving. I realize my fuel indicator does not even get to half tank, meaning the petrol attendant sold just about N1,800 to my car. i was so mad but could not go back there. i promise myself i will never buy fuel there again.

General Advice

When next you buy petrol in any filling station, don't be carried away by looking at the fuel pump as its reading. Most petrol attendant will tell you to look at the fuel pump. But pay more attention on his/her hands anytime he/she try to press the fuel holes while the pumping is reading, its stop droping fuel but your money will be reading on the pump.

Now what i do is, when am told to look at the pump, i refuse but start looking at the operator hands, there he/she will be suspicious and think you already no the trick, from there they will not try to cheat.

thanks alot, exactly same happened to me last wk monday on my way to Aboekuta via Sagamu,i bought fuel at a filling station at the suburb after Ikorodu (ogijo) on your way to sagamu,A Texaco filling station,while i tot major market dont toil wt their meter but i was wrong , i had 10 litters sold to my car instead of 15 litres,am visiting that station with my camera tomorow , hoping to make an officail report too

Just go to the Head Office Department of Petroleum Resources on Kofo Abayomi Street, Victoria Island and lodge your complaint. They will take it up from there and pay the station a surprise visit to verify your claims. If the pumps are found to be under-dispensing, they will be sealed off instantly!