Which global hotline obstacle do you need to overcome?

Global hotline telephony services are traditionally expensive and take time to roll out. Response times also tend to be slow for reports made in less-common languages because of the lack of interpreters.

As a result, companies struggle with:

A massive spend on system maintenance –up to millions of dollars are spent to maintain the system – a cost which continuously increases without adding value

Constant risk of delayed follow-up – the delay in actions taken when a case comes from overseas means more exposure to risk

A broken internal control system – employees are not encouraged to instantly report misconduct

Communication channels and their forms are evolving

‘Text messages now outrank phone calls as the dominant form of communication’ (2015, Forbes)

The Red Flag Group® is a business intelligence and technology firm that helps clients make better decisions in selecting key stakeholders. We create customised and integrated compliance and risk solutions that add value to our client’s businesses.