Can't Reach 2-1-1?

Report Technical Issues:Despite the prevalence
of 2-1-1, there are still service providers that have not completed the
necessary programming for access to 2-1-1 service. If you live in Texas and are
unable to reach 2-1-1, please report technical difficulty by calling our IT
Department at 214.954.4269. Please DO NOT
call your local telecommunications provider.

If you are
calling from outside of Texas, or have technical difficulties when dialing 2-1-1
from your cell/mobile, voice-over-IP, or office location phone, please dial our
toll free alternate access number at 1-877-541-7905.

While you
may see a telephone company service truck in your neighborhood, the technician
will NOT need to come into your house to fix a 2-1-1 issue. Resolving 2-1-1
technical issues will not incur any repair costs to you.

Thank you in advance for
helping us ensure access from all telephones.