Directory Assistance Operator Job Description Sample

Champ Roadside Motorist Assistance Operator (District 5) Jesup

AECOM is actively seeking highly motivated individuals to train and function as roadside assistance maintenance Operators supporting the Georgia Department of Transportation's CHAMP program. Operators play a key critical role in safeguarding motorists traveling the interstates by ensuring roadways are clear of debris, reporting highway maintenance issues and assisting stranded motorists, among other duties.

These dynamic roles are ideal for individuals with solid mechanical and/or automotive repair skills, a background in long or short term driving, emergency responders, ex-military and former HERO responders. Full-time CHAMP Operators will be provided with a company cell phone, radio, and a fully outfitted response vehicle while working on this program.

The responsibilities of this position include, but are not limited to:

Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorists, roadway deficiencies, site distance problems and obstructions that may cause lane blockage

Professionally and courteously assist the public with circumstances that have left them stranded, such as dead batteries, running out of gas, or flat tires.

Ensure compliance with all Federal, State, and Municipal laws, rules and ordinances

Monitor, report and document roadway deficiencies to Dispatch or District offices

Minimum Requirements

High School Diploma or equivalent certificate (GED)

Be a minimum of 21 years of age

Must pass a State and Federal criminal history/security and motor vehicle back ground checks; must also be able to pass yearly criminal and motor vehicle background checks

Possess a valid Georgia Class C License and a clean driving record, including no suspension of license in the last 5 years

Must pass a pre-employment drug screen and annual screening process per contractual requirements

Possess or be able and willing to obtain CPR and First Aid certifications

Working knowledge of basic automotive repair

Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers

Willingness to be on call 24/7 and respond to after-hours call outs

Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25-75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.); occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing

Position will include wearing associated personal protective equipment

Preferred Qualifications

Experience in working in roadway traffic environment, and good customer service

Ability to work independently with little supervision and manage own time

Demonstrated ability to reason and make good sound decision based on narrowly defined criteria or guidelines

Ability to guide or direct others at incident scenes

Ability to gather and disseminate information effectively

Working knowledge of the Manual of Uniform Traffic Control Devices (MUTCD)

What We Offer

When you join AECOM, you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions

inclusion, diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are, how we act and what we aspire to, which comes down to not only

delivering a better world , but working to "make amazing happen" in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

Active Directory - Linux

Job Title: Sys Admin - Linux

Clearance Level: Current Government clearance is required

Job Description:

The Software Tools / Linux Administrator works within the IT department and is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware infrastructure. Assists project teams with technical issues in the initiation, planning and execution.

These activities include the definition of needs, benefits, and technical strategy, research & development within the project life-cycle, technical analysis and design, and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development to production by performing operations activities within the development life-cycle. This individual is accountable for supporting the Linux environment and associated infrastructure, security and performance including provisioning, operations, support and maintenance.

Applies patches to major subsystems and services, roles, and filesystem components within a Windows Systems environment and performs Operating System and patch testing on all changes prior to installation.

Executes basic PowerShell or Command Shell commands.

Monitors and reviews system logs and detects and troubleshoots problems.

Writes basic technical operating system documentation.

Controls system access and security aspects of critical systems.

Demonstrates in day-to-day work adherence to security best practices and access control and security policies.

Establishes and maintains suitable resource and performance monitoring on all systems.

Establishes and maintains automated patching for all systems for which employee is responsible.

Partners with the Service Desk by setting and managing the expectations of customers.

Advocates for clients in service planning and deployment across the organization.

Demonstrates day-to-day adherence with change control precepts and practices.

Provides technical support and customer service directly to end users through ticketing system and periodically through screen sharing.

Discovers and communicates potential service problems through identifying patterns occurring across separate Service Desk tickets and customer reports.

Works efficiently with minimal guidance from Senior or Lead administrators.

In this role, the Active Directory Engineer will provide Enterprise Platforms support at the Tier III level to a global enterprise.

The enterprise network is in support of a 255,000 user environment across multiple Active Directory forests and locations.

The candidate will be expected to use their experience with Active Directory.

Supporting the configuration of Antivirus products and HBSS as they relate to Domain controllers will also be expected.

The candidate will be expected to have knowledge and experience working with environments separated by firewalls and how they relate to Exchange, Outlook, OWA, BES, message routing, Database Management, and AV/Hygiene applications.

The environment is also VMware based and requires the candidate to use their knowledge with virtualized environments.

In this role the candidate may be asked to complete the following tasks:

Use their experience with Server Platforms at the Tier III level.

Provide day-to-day messaging and Directory Support for the following products: ADAM/ADLDS, UnitySync, and Identity Integration Feature Pack and shall manage the Global Address List (GAL).

Maintain the overall health of technologies associated with Messaging technologies.

Maintain the overall health of technologies associated with Database Infrastructure.

Resolve all DBA incident tickets escalated from the service desk including the administrative activities and provide a weekly Messaging Status Report (to be incorporated into the Weekly Status Report).

Provide documentation, guidance and instruction to the service desk for handling standard network infrastructure related incidents and service requests.

Submit and execute network related change request tasks.

Coordinate incident tickets between Tier II and III sections as well as other sections as required.

Maintain a “forward looking” posture and work with management to plan for future upgrades, including Active Directory migration to the newer versions

If you are interested in pursuing this opportunity, please respond back and include the following:• Full MS WORD Resume• Current and required compensation• Current contact information• AvailabilityUpon receipt, one of our managers will contact you to discuss the position in full detail.Zeke GoulbourneBusiness Development – Government SolutionsINTERMEDIA GROUP, INC.131 Varick StreetNew York, NY 10013Voice: 212-248-0100Cell: 347-243-2663Email: Zekeg@intermediagroup.comCorporate Web Site: https://intermediagroup.com/government/

Active Directory / O365 / Azure Engineer

At Scripps Health, you will experience the pride, support, respect that has been repeatedly recognized as one of the nation's Top 100 Places to Work.

You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.

Join a winning team supporting the Information Services as an Active Directory/ O365/ Azure Engineer. Working together, you'll bring your technical expertise, compassion and excellence to all we do. The ideal candidate will thrive in a fast paced environment and enjoy providing world class customer service.

The Active Directory/ O365 /Azure Engineer develops single and multi-discipline infrastructure architectures to address business requirements, ensuring system scalability, security, performance and reliability for new infrastructure or significant enhancements to existing technical solutions. Applies technical assistance in design, development, implementation and management of infrastructure. Works with technical staff to understand and resolve complex infrastructure issues where analysis of situation requires in-depth evaluation of various environments. Leads Analyst in planning of infrastructure updates, testing, and validation. Designs a comprehensive documentation repository and infrastructure. Provides work leadership and training to engineers. Responsible for evaluating infrastructure life cycle. Supports solution evaluation and qualification on leading edge technology components. Performs various engineering tests to validate product designs. Acts as a liaison between customers and vendors to gather requirements. Ensures that production schedules are followed and solutions meet business and quality requirements. Engages with and maintains vendor relationships.

This position will be at our newly designed, centrally San Diego located business services office, which offers an on-site café and gym. This is a full time, salaried position and offers Scripps Health's award winning benefit package along with relocation assistance to those that qualify. On-call may be required.

Required Education/Experience/Specialized

Skills:

Excellent critical and analytical thinking and excellent customer service skills.

Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.

Directory Services Engineer

At COUNTRY Financial, our Directory Services Engineer ensures the planning, selection, build, and maintenance of high quality technology solutions that meet defined and emerging business capability needs in a cost effective way. Partners with IT Security Analysts and Enterprise Architects to establish, understand, and adhere to technical and IT security standards. Involved in all aspects of the technology lifecycle to ensure that non-functional and functional requirements are adhered to in design and build so solutions are stable, secure, resilient, and perform well. Ensures that systems are maintained and supported to run effectively in production.

This position is part of a job family. Placement will be determined by skills and qualifications of the candidate.

Responsibilities:

Design, build, implement, and support COUNTRY's IT solutions.

Ensure IT solutions meet requirements for security, availability, capacity, resiliency, and performance in a way that is efficient and supportable, reducing overall support costs.

Understand industry leading solutions and trends for assigned technologies and applying those as appropriate for COUNTRY.

Understand business needs and partnering with appropriate IT counterparts to recommend technology solutions.

Establish and maintain an IT multi-year strategy with a focus on continuous improvement. Create and maintain solutions architecture artifacts and other strategy and system documentation.

Active Directory Engineer

Whole Foods Market Information Technology Team is looking for a talented individual that can provide support of Active Directory based infrastructure architectures and services. This is a Technical role on a Team with equally dedicated and passionate Engineers supporting our Active Directory services.

This position will be based with the Global Technology Team in Austin, TX.

Partner with other Infrastructure Team Members to learn, develop and enhance the skills needed to support software-based Infrastructure

Collaborate with Internal Infrastructure Teams to resolve escalated support issues

Be self-directed, provide detailed estimates and work breakdown of typical activities leveraging an agile framework

Take part in an after-hours on-call support rotation and implement solutions, patching and deployment activities after hours as needed

Keep current through contacts with professional societies, and technical publications

Maintain awareness of applicable new technologies, processes, and competitive trends

Develop and maintain relationships with partner companies

Establish and maintain effective relationships with Internal Infrastructure, Application and Business partners in order to understand needs, use, and systems to facilitate effective technology implementations

Maintain technical expertise in Microsoft and IAM technologies

Research and follow industry trends around IAM and provide recommendations that influence our strategic plans

Experience working with and implementing solutions leveraging Kerberos, LDAP, GPOs, group and role mapping DNS, and DHCP

B.S. Degree in Computer Science or related IT work experience in a global information technology environment

At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.

Active Directory Administrator - Cloud

Job Description:

IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.

Bottom line? We outthink ordinary. Discover what you can do at IBM.

The Public Service Sector consulting practice is a trusted advisor to federal, state and local governments, partnering to meet challenges and responding quickly to citizen demands, business needs, new economic conditions, and changing legislative priorities and policies.

This position is for an Active Directory Administrator supporting the clients commercial cloud services infrastructure. The client is a managed service provider for Army and DoD IT systems and plans to offer run cloud services in Microsoft Azure followed closely by Amazon Web Services. Job Duties include but are not limited to:

Formulate detailed network, storage, and computer design specifications for stable and secure computing operations in a dynamic cloud based environment.

Make recommendations for improvements to security, scalability, manageability, and performance across a wide variety of network, storage, and compute technologies.

This position is located in Radford, VA.

Benefits

Health Insurance. Paid time off. Corporate Holidays. Sick leave. Family planning. Financial Guidance. Competitive 401K. Training and Learning. We continue to expand our benefits and programs, offering some of the best support, guidance and coverage for a diverse employee population.

http://www-01.ibm.com/employment/us/benefits/

https://www-03.ibm.com/press/us/en/pressrelease/50744.wss

Career growth

Our goal is to be essential to the world, which starts with our people. Company wide we kicked off an internal talent strategy program called Go Organic. At our core, we are committed to believing and investing in our workforce through:

In 2015, Go Organic filled approximately 50% of our open positions with internal talent that were promoted into the role.

Corporate citizenship

With an employee population of 375,000 in over 170 countries, amazingly we connect, collaborate, and care. IBMers drive a corporate culture of shared responsibility. We love grand challenges and everyday improvements for our company and for the world. We care about each other, our clients, and the communities we live, work, and play in!

Sr. Active Directory Engineer

Whole Foods Market Information Technology Team is looking for a talented individual that can provide design, thought leadership and drive implementation of Active Directory based infrastructure architectures and services. This is a Technical role on a Team with equally dedicated and passionate Engineers supporting our Active Directory services.

This position will be based with the Global Technology Team in Austin, TX.

Partner with other Infrastructure Team Members to learn, develop and enhance the skills needed to support software-based Infrastructure.

Collaborate with Internal Infrastructure Teams to resolve escalated support issues.

Be self-directed, provide detailed estimates and work breakdown of typical activities leveraging an agile framework.

Take part in an after-hours on-call support rotation and implement solutions, patching and deployment activities after hours as needed.

Keep current through contacts with professional societies, and technical publications.

Maintain awareness of applicable new technologies, processes, and competitive trends.

Develop and maintain relationships with partner companies.

Establish and maintain effective relationships with Internal Infrastructure, Application and Business partners in order to understand needs, use, and systems to facilitate effective technology implementations.

Maintain technical expertise in Microsoft and IAM technologies.

Research and follow industry trends around IAM and provide recommendations that influence our strategic plans.

Experience working with and implementing solutions leveraging Kerberos, LDAP, GPOs, group and role mapping DNS, and DHCP.

B.S. Degree in Computer Science or related IT work experience in a global information technology environment.

MCSE (preferred)

At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.

While this role is primarily technical, this role requires a great deal of communication with users and technical resources at all levels. Candidate should have strong communication skills (written and verbal) and be comfortable working with other groups within the organization.

DUTIES AND RESPONSIBILITIES:

Function as a technical expert for Active Directory and Azure AD.

Develop, maintain, and execute processes and procedures in support of routine administrative tasks.

Assist in capacity planning and performance management of supported services/technologies.