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dekle
0

dekle 0

I'm sorry for my bad english, but i hope you will understand me. I've bought a plugin in your shop named "Cool Carousel" i used it as a Slider for YoutubeVideos. It works perfect on IE, and Chrome but i have only a black window on Mozilla Firefox... You can see the problem under www.mtp-music.de, its the slider with YTVideos on the startpage. If you can Help me it would be very very nice.

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Rob
547

Rob 547

I'm not sure why it's not displaying but recommend you contact the developer for support. Youtube videos display on DMS without problems. There may be some conflict of javascript or jQuery.

Unfortunately, we can't support third-party plugins, but if you do contact that developer, you can suggest they download DMS (the free edition) to test the carousel. They may be able to create a section (documentation is at http://docs.pagelines.com). Most premium developers are happy to assist.

However, only seeing a black box is not an error with the Cool Carousel Section. Instead, you might need to check your Firefox settings for Flash, as showing in this screenshot: http://cl.ly/image/261S0N280P3B

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