8 Application Troubleshooting Timesavers

July 31, 2013 — Telnet Networks

How often have you been told the network is at fault, when your gut tells you it’s an application issue? The primary challenge is determining where to look. If this sounds all too familiar, you’re in good company.

In the recently released Sixth Annual State of the Network Global Study, 68% of network pros identified isolating the problem origin as the toughest challenge when troubleshooting applications. Additionally, application problems eat up a lot of time. According to IT analyst firm TRAC Research, teams spent on average 46.2 hours per month in war-room meetings getting to the bottom of application outages.

In this article, we’ll explore eight critical capabilities you need in your performance monitoring solution to stay on top of application performance challenges, improve troubleshooting accuracy, and reclaim lost time in your day. The following chart looks at each monitoring component’s benefits and function, as well as showing the feature in action.

1) View service delivery enterprise-wide

Quickly evaluate overall performance

Why:

This is critical for assessing performance across an organization, business units, and locations.

What:

Dashboard views provide an aggregated and immediate understanding of the health of services alongside underlying applications, network, and infrastructure components.

Couple with logical workflows to determine problem scope and severity and to perform root cause analysis.

Where:

3) Understand application connections via dependency maps

Identify all components associated with app delivery

Why:

Learn how network devices are connected and where to troubleshoot when issues occur.
Ensure all application components are successfully migrated when moving to new environments (i.e. virtual, cloud, or new datacenter).

What:

Automate discovery and mapping of application interdependencies based on communications data and application tier-to-tier interactions.

Where:

Use these guidelines as a starting point for mapping out and evaluating what performance monitoring solution will meet your network team’s needs and ensure you stay ahead of pressing application challenges. Your time is too valuable to spend in application outage meetings. Check out additional resources on monitoring application performance.