Customers Love the Norway Spruce

A Stunning Tree

Not only was the Tree fantastic quality and very aestheticly pleasing I was very pleasantly surprised by the extras. A storage bag the tree comes in will ensure the tree will be clean, secure and ready to use year after year. Very happy with my investment and look forward Christmas.

—Stephanie M from Australia

Wonderful natural looking tree

A natural looking tree that is easy to assemble. This is a very good quality tree that is reflected in the asking price.

—Sylvana L from Katoomba, NSW

As pretty as a picture

Easy to assemble and already lit with LED lighting. The tree is life like not like other artificial trees on the market. I'm extremely happy and look forward to many year of use.

—Nadine from Australia

Well Worth the Money

It is the closest to a real tree that I have ever seen. Beautifully packaged, on a sturdy stand and is loaded with LED lights that added a real 'wow' factor.

Customer showcase

No wonder it's world-famous!

Inspired by the popular Picea abies spruce, the Norway Spruce artificial Christmas tree brings a marvellous vision of Christmas. With lush needles in deep green tones with light green accents, our Pre-lit spruce features a carefully crafted branch structure for a gorgeous silhouette.

The Norway Spruce is native to Europe and has always been favoured for its attractive shape as a Christmas tree. We've carefully mimicked the shape of a cultivated Norway Spruce to provide the quintessential Christmas tree shape for our artificial spruce tree, while creating a gentle in and out branch structure perfect for displaying your favourite ornaments. Each of the center stems of our gorgeous True Needle™ tips is reinforced with steel to provide excellent strength to display your treasured ornaments.

Full of dense True Needle foliage, our Norway Spruce reflects the vibrant colour native to this popular tree species. Pre-lit with our energy-efficient Candlelight LED clear lights, your Christmas tree set up will be swift and stress-free. However you choose to decorate it, there is no doubt that you've chosen an exceptional tree as the centerpiece of your Christmas celebrations!

Assembling your Balsam Hill Tree

Balsam Hill™ prides itself on the quality of its products, and wants you to enjoy your tree for many years to come. The online assembly, use, & Care Instructions guide shows you how easy it is to set up and maintain your Balsam Hill ® Christmas tree.

General Setup Video: Watch how easy it is to set up your new Balsam Hill Christmas Tree.

Shaping your Tree

The first time you assemble and shape your tree will require the most shaping to give the tree its full lush appearance. learn more »

1.With each branch, separate out the individual tips and angle them out and away from the center of the tree.

2.Angle the tips furthest back on the branch and sideways out from the branch to resemble a peacock's fanned tail when shaped.

3.Shape the branches vertically upward as much as possible to give the tree its full appearance. Enjoy your Balsam Hill™ tree!

Storing your Tree

To minimize the need for fluffing in future years, you can compress the branches less and store all or parts of your tree in the original box.

1. Remove all ornaments. Check that the tree is unplugged and the wires are not twisted or tangled to avoid damage while in storage.

2.With the tree still standing, un-fluff the branches and detach each section of the tree.

3.Secure the compressed sections with a cord or ribbon before placing them in the provided storage bag. Store your tree in a cool, dry location.

Customer Care center

Balsam Hill™ is dedicated to providing exceptional customer service. Please call us at 02 8046 6228 or contact us via email at customerservice@balsamhill.com.au. For Current Customer Service Hours, see our Contact Us page.