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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

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US$45

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US$72

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A R

London, United Kingdom

278

A little disappointed

I've stayed in hotels all around the world for the past 32 years. Most of my trips were for business. As a business traveler you expect a certain type of service from 4 and 5 star hotels. The first thing I notice is customer service. If the customer service is good then I know my stay will be nice. I understand people in the service industry are overworked and underpaid. Rude behavior is unacceptable, especially if the hotel has a good reputation. I was particularly happy with my reception at this hotel but then some of the staff made it better. the valet definitely upset me by walking away as I pulled up. We made direct eye contact and he turned and walked away, maybe I should have driven the Mercedes. Anyhow, upon checking out the guy at the coffee bar was rude. I could not understand this behavior. During my 3 day stay, the hotel grew on me. It is centrally located and is close to the corniche.It is close enough to Al Wada and Abu Dhabi Mall to walk at this time of year. Don't get me wrong I plan to stay again as the rooms are pretty large and the price is great.More

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Room Tip: Try not to get a room facing the building in back of the hotel.

Stayed: March 2018, travelled on business

Location

Rooms

Service

Ask A R about Gloria Downtown Hotel

1 Thank A R

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

All reviewsno alcoholswimming pool on the roofsecurity deposithotel roomrecommend this hotelstay at this hotel againdry hotelquick checksmoking roomsalmahousekeepingtwinlouvreactivatedmrcorridorcorniche

Review tags are currently only available for English language reviews.

We had our group's successful event held in the ballroom of Gloria Downtown Hotel last 2 March 2018, where we had a conference for 150 participants.

Our overall experience with the hotel was great. The sales person we dealt with, Mr. Philip Estevez, was very accommodating and responsive to our requirements. He was fair all thorough out and ensured that our requests for the event night were met. Coordination with the hotel staff in terms of logistics (sounds, mic, tables, etc.) and food preparation was a breeze as well.

The buffet was served and managed well. Food was served to the VIPs on time as per our request.

This is our 3rd event with them and based on our experience, we would book again our next event with them.

Highly-recommended.

Stayed: March 2018, travelled on business

Ask Ikyan98 about Gloria Downtown Hotel

Thank Ikyan98

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Must say room was very comfortable. Bad thing we ordered some ice cubes from service which wasn’t delivered Otherwise everything was perfect. The bed was very comfortable to sleep and there was no alcohol menu in the room

Stayed: March 2018, travelled with friends

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Ask Biebeck about Gloria Downtown Hotel

Thank Biebeck

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

1. Please teach them at least basic things on how to greet customer good evening or good morning or any arabic greetings. When me and my husband went inside It’s really shameful that I am the first one to greet your staff good evening (to the guy in the receiving area and your staff didn’t even bothered to greet me back. Your staff are very unwelcoming

Stayed: March 2018

Ask Little j about Gloria Downtown Hotel

Thank Little j

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Room was awesome we like the style and it was comfortable stay. The only thing we didn't like is the attitude of the guy in the reception. The way he talks is a bit rude and we actually got offended. We'll see if we will still going to visit the same property.

Stayed: December 2017, travelled as a couple

Sleep Quality

Cleanliness

Service

Ask micca2017 about Gloria Downtown Hotel

2 Thank micca2017

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC