Wednesday, October 19, 2016

Wow! What took us so long
(we're not sure)? We have just released our new Management Company Portal which
offers management company executives
a unique way toview
and benchmark their BuildingLink performance data for their entire portfolio.
In your MgmtCo Portal, click on the "Analytics"
tab to see how each of
your properties compares in terms of resident communication and engagement,
resident data completeness, staff work activities, patterns of login, or most
frequently occurring categories of incident reports, key removals, repair
requests, or resident postings. And this is just the
beginning.

We are very excited
about all of the new insights and benchmarking data we will be adding in the
coming 1-3 months. These include the ability to benchmark your portfolio,
or a single building, against other buildings in your self-defined benchmark
cohort. Want to compare your operations only to your other condominium properties
in NYC with 50-100 units, or to your rental properties of 200-300 units in
all of the Southeast? Want to compare your properties to anonymized averages
for similar properties across the U.S., or even across the world? This will
be coming your way by year end, and so will a great set of graphs and
visualizations.

And early in 2017, we
will be introducing the beginnings of artificial intelligence in the form of
“text sentiment analysis” – this means you’ll be able to see,
for example, for each of your properties, a resident happiness measure
(calculated as the ratio of happy/unhappy “messages to managers” sent) for
each property.

In the upcoming months, we
will also be adding employee-specific metrics, again, across your entire
portfolio. Want to discover
who on your staff communicates best with residents? Or who is
doing an awesome job of scheduling resident activities in the building and
posting them on their buildings’ calendars? Discover who your “silent heroes” are -
those staff members who you want to celebrate and hold up as examples – the
MgmtCo Portal will point you to them.

These are just a few of the actionable benchmarking tools that are coming to
the MgmtCo Portal - and of course, we
will be looking for benchmarking suggestions from you as we build it out.

In addition to the benchmarking function on the MgmtCo Portal, we are releasing a lot of other
cross-portfolio functionality, like an integrated
move-in/move-out calendar, a view of staff birthdays, and board contact info.
We’ll be telling you more about these functions in the coming months.

How do you get
started? If you are a Management Company executive who
works with all the properties in your portfolio, email us at support@buildinglink.com today, and ask
to have your current login upgraded to a Management Company user – and start
benchmarking today!

We’re pleased to announce the
release of our new Pet
Registry module for staff and managers. The Pet Registry module
allows building staff to maintain a comprehensive,
easy-to-search database of all pets in the building. You can
keep track of all your property’s pets by name, owner, photo, type of animal,
breed, physical description, or vaccination status, and decide on whatever
additional information to collect. And to save time, you can even ask your
residents to do the work of submitting their pets’ information for you, for
review and approval.

Think of Pet Registry
as the manager’s and staff’s official directory of all the pets authorized to
be on the property.
See an unknown pitbull named “Rocky” hanging out in front of the building? Look
it up and call the authorities to report a stray. What if you discover a
resident’s pet lost in the parking garage? With Pet Registry, you can arrange a
happy reunion in no time. With Pet Registry, you don’t need to wonder; now you
can know!

Tuesday, August 2, 2016

We've just announced the beta release of Aware-FC™, our smart sensor solution for residential fitness centers, and the news is making waves! We've been featured on Yahoo and CNBC, among other sources. Check out our full press release below:

"BuildingLink.com, the leading web-based property operations software for
luxury residential buildings, announces the beta release of Aware-FC™, its smart-sensor solution for private fitness centers located in residential
buildings. Aware-FC™ is the first
offering in the company’s “Aware” line of IoT sensor-related solutions planned
for BuildingLink subscribers.

The company is currently testing their “Aware” Fitness Center sensors in
The Solaire, a 300-unit luxury apartment building in downtown Manhattan, built
and managed by the Albanese Organization, where BuildingLink’s custom-built
network of sensors is monitoring the exercise facility’s equipment usage and
ambient temperature.

“Our Solaire residents have very active lifestyles, and love being able
to check the real-time availability of treadmills, stair masters, and
elliptical machines via a convenient dashboard on their home computers or
smartphones,” says Michael Gubbins, Senior Vice President of Property Management
at the Albanese Organization. “More importantly, BuildingLink’s ‘Aware’ Fitness
Center solution provides our management team with their own analytics dashboard
in BuildingLink, enabling us to intelligently remove underutilized machines,
add others most in-demand by residents, adjust opening and closing times or
staff levels, and determine which machines need repairs.”

The Fitness Center solution is the first rollout in BuildingLink’s
planned “Aware” line, the goal of which is to provide BuildingLink manager
subscribers with actionable data that helps improve their operations. The
sensor solutions made available via BuildingLink’s “Aware” linewill put sensor-based analytics at their
fingertips, helping them to make better operational decisions in the future in
areas such as laundry rooms, elevators, and leaks.

“We have a fantastic lineup planned for our future sensor solutions,”
says Jerry Kestenbaum, BuildingLink.com CEO. “We’re focusing on problem areas
where actionable information has traditionally been difficult to acquire, such
as noise complaint resolutions and elevator usage anomalies. We’re dreaming big
for our clients and have many ideas for the future!”

The BuildingLink.com
platform currently powers operations in more than 3,400 luxury residential
buildings across 34 states and 14 countries."