Month: March 2009

Without a doubt, the top attractions at most online casinos are the slot machines. Top software companies, like Microgaming, have gone to great lengths to perfect the quality of their slot games, meticulously reviewing everything from the Random Number Generator, to the graphics, and bonus games. Even though Microgaming has left the USA market, the high quality AND big jackpots offered by its slot machines make the company a stand out in the global online casino business.

Microgaming Progressive Slots: Progressive slots have the highest jackpots in the casino, but the chance of hitting a jackpot is remote. Despite the odds against the player, Microgaming has literally paid out millions in winnings over the years, with single jackpots well over $1 million. Major Millions, Treasure Nile, Tunzamunni, Cash Splash, Fruit Fiesta and King Cashalot are top progressive games at Microgaming. The Major Millions jackpot is probably the best progressive slot in the industry: it has paid out several jackpots well over $1 million to lucky players over its 5+ year history.

Microgaming Multi-Line Slots: In terms of jackpot size, Multi-Line slots are the next step down from Progressives, but the player stands better odds to win. Multi-Line slot machines allow the player the ability to bet on one or more pay lines for each spin. The minimum one can play is obviously 1 line, but after that, players can choose whatever combination they feel will be lucky. If the right symbols show up, one can have a substantial win. Its important to note, however, that playing multi-line slots requires a larger bankroll, since big bets will quickly cut into the budget of most players. Alley Cats, Bars and Stripes, Halloweenies, Boogie Monsters, Skull Duggery, and Lots of Loot are all top multi-line slots at Microgaming casinos.

Microgaming Classic Slots – In general, these slot machines are what people think of when it comes to defining your typical slots game: one pay line, one betting unit per spin. In land based casinos, games like “Sizzling 7’s”, or Red, White, and Blue 7-7-7 machines are popular. The range of bets is mixed, and its up to the player to decide how much to risk per spin. As a result, most online casinos offer slot machines that range from 25 cents to as much as $5 dollars a spin. Choose your game carefully: any machines with $5 spins may seem like a no-brainer in terms of winning a big payout, but $5 a spin for most people is rather expensive. Top Microgaming Classic Slots include: Cash Splash, Off the Hook, Jungle 7’s, Mega Spin High 5, Triple Magic, Cash Crazy, and Wheel of Wealth (similar to the popular “Wheel of Fortune” slot machine).

Well folks, there you have it… a good summary of the types of slot machines found at popular Microgaming casinos. Jaxcasinos offers a complete lineup of Microgaming casino sites, just refer to the menu to the right of this post. Favorites among players are Blackjack Ballroom, Lucky Nugget Casino, River Belle Casino, Golden Tiger Casino, Captain Cook’s Casino, and Yukon Gold Casino.

Remember, always pace out your bets when playing slots. If you deposit $100, give yourself at least 100 $1 spins so you can enjoy the game. The higher the minimum bet, the more money you’ll have to deposit.

Microgaming Slots and Casino Games are available to European, Canadian, Australian, and other international players. USA players ARE NOT ACCEPTED.

Whether you’re a seasoned online casino player or just starting out, you’ll eventually have to deal with an online casino customer support representative. In general, you can gauge the quality of an online casino by the caliber of support you receive, how trustworthy the representative is, and if they actually follow through with their promises. It’s important to remember that some casinos offer great signup bonuses and prizes, but when you need to contact them, your calls or emails go unanswered. Therefore, when you do get a hold of a support rep, you should keep the following things in mind:

Have you account ID ready – This may sound like an obvious suggestion, but believe it or not, many people will call up or write an online casino without using their account ID in the support request. As a result, when your query is answered, the person on the other end either has to guess which account is yours, or wade through the casino’s entire player list to find your ID. This wastes valuable time, and many casinos will simply return your email asking for your account ID. If you’re on the phone, you’ll have to fumble around your computer or wait extra time as the support rep figures out who you are. Always know your account ID.

Remember your password and security question – Many online casinos and their customers have been defrauded by people who steal the identity of a player, request a payout, and then disappear with the money. Nowadays, casinos are more careful, and many times, you’ll have to supply your account password or security question over the phone or by email to the support rep. IMPORTANT: never send your password or security information in your initial request to customer service. Wait for them to reply and request this info. If you receive an email or phone call out of the blue asking you to “confirm” account information, it could be a fraudster at work. Always double check the sender’s email address, or casino’s proper phone number, before giving away important security information.

If you want a payout, be forceful and have a payout option at the ready – As a general rule, online casinos don’t like to payout players. This represents loss of potential revenue for them, so whenever a player calls or writes requesting a payout request, even the best casinos will stall and play games. To avoid this situation, it’s best to call customer support personally. Be clear and forceful, stating your account ID and your preferred payout option. Have your physical address ready if you’re requesting a check, or, if you’re using an e-wallet like Moneybookers or Neteller, have all the necessary account details ready. If you don’t have this information, or are not organized when you request your payout, the casino will NOT go out of its way to help you. You, the player and client, must take the initiative in these types of situations.

So, as you can see, it all comes down to being clear and organized with your casino account information when contacting customer support. Therefore, when you signup at a new online casino, write down your account ID, password, security question, and preferred payout method in a safe place. Also, if you’re requesting a payout to your bank account, be sure to have your complete account number, Swift code (if necessary) or ABA routing number. For e-wallet payouts, be sure to have your entire account ID and email address. Never divulge your e-wallet or online banking password to any casino or unknown party: they don’t need this information to process a payout, so don’t surrender it.