If you didn’t find what you were looking for in our guides, or are just looking for a quick answer look no further than our FAQ section! Use the search bar to jump directly to the right article. Still not finding what you’re looking for, let us know at support@getheartbeat.co

So, how does this work?

When you sign up to be a Heartbeat ambassador you fill out your profile to tell us what you would love to post about. Then our technology will match you with one of our brand partners and you’ll receive offers in your email, and through your Discover Page. Sign up for the ones you love!

Our brand partners want to work with real women, who genuinely love their product. Authenticity is important to them! Companies work with us to promote their products, fill out surveys, and more, so there are lots of ways you can make some extra money!

Most campaigns include a simple task like posting about a new product or brand, and include specific hashtags to use and posting guidelines. Once you complete a campaign and submit your post to our system, you'll be paid within 5-7 days via PayPal according to the PayPal email address in your profile. Yes, we pay you cold hard cash to create content for brands you love! It's free to sign up for a PayPal account if you don't have one already.

This seems too easy -- is this fake?

We’re 100% real, just like our ambassadors. We’re a company who believes all people should be rewarded for posting about things they love. We believe that YOU have just as much influence as any blogger or “influencer,” regardless of how many followers you have. We've paid over 40,000 of our ambassadors so far, and you can check us out on Instagram, LinkedIn, or anywhere else for more details. The ambassadors are a crucial part of our business- thanks for helping make it a possibility!

How do I get started?

Get started by signing up to be an ambassador on the “Join Us” page. Follow the instructions to one-click login with your Instagram. This is just like signing up with one-click Facebook login, but we use Instagram instead. We do not access your password at all, and we certainly don't store it! Your privacy is important to us. You will then be asked for an email address and to also add your Facebook. You don’t need Facebook to sign up, but you’ll likely get more offers if you include it. It’s ok if you don’t have a Facebook account at all!

Now be sure to complete the interests and payment preferences information in your profile, sit back, and keep an eye on your inbox for your welcome email and first offer!

How much do I get paid?

You can see your pay rate from your profile- it’s in big and bold on the left side of the page. A button to check your pay rate is also in every registration email- so add teamheartbeat@getheartbeat.co to your contacts so our emails aren’t going to your spam folder. Remember, every campaign is different, so read the email carefully! There will always be clear dollar amounts or rewards in the description of the campaign.

How do you calculate how much I get paid? Do more followers matter?

We have a formula that we use, but it’s more than just followers! In fact, we work with ambassadors of all sizes, so even if you only have 300 followers, sign up!
Just remember that real followers and likes matter MORE than the number of followers, so it doesn’t help if you buy fake likes or followers. We’ll be able to tell, and you won’t get campaigns. So just be yourself!
(P.S. We’ll actually help you increase your number of followers naturally over time!

How long will it take me to get paid? What if I haven’t been paid yet?

We typically pay you within 5-7 business days after your post has been submitted and live on IG for 72 hours. Your post must be submitted to Heartbeat for tracking, otherwise we cannot pay you for your post. Your profile must also have your payment info complete. We only accept PayPal, so please add your payment email (not your paypal.me link) on your Heartbeat profile by logging into your account and looking under “Payment Preferences.” If you haven’t received payment after 7 days, please reach out to teamheartbeat@getheartbeat.co and we will make it right ASAP!

I don’t have a PayPal account, can I still participate?

You can always participate, but we can’t pay you unless you have a PayPal account. We use PayPal to automatically transfer payment to our ambassadors at the push of a button! If you don’t have a PayPal account, please sign up for one and make sure to add it to your Heartbeat profile in the Payment Preferences sections!

Is it ok if my Instagram account is Private?

To sign up for Heartbeat you will have to temporarily make your account public, but once you’re signed up, you can make it private again right away. We have fewer campaigns available for private accounts, so just be prepared for that, and consider taking your account public if you want to qualify for more campaigns!

Is my information secure on Heartbeat? You are asking for my Instagram and PayPal information so I just want to be sure.

Yes! Heartbeat never shares or sends your information to anyone without your expressed consent. Any information you provide will be used to hook you up with great offers and to get you paid quickly after you complete your offer. All campaigns are optional to register for, and we'll never ask you to participate in a campaign you don't want to.

I signed up, what happens next?

Now that you have signed up to be an ambassador, it takes up to 24 hours to receive an email from us, which will have information about how to complete your profile and get started with your first campaign. All of the details and directions will be in that email, so if you haven't received it yet, make sure to check your spam and promotions folder. Ensure you're receiving emails from teamheartbeat@getheartbeat.co by adding us to your contacts too!

I haven’t received any offers or campaigns yet, what’s up?

If it were up to us, you'd get an offer every day, but our partners give us guidelines on what they are looking for and we only email ambassadors who fit the bill. This could be location, amount of followers, interests, etc. So if you are abroad or have fewer than 300 followers it may take a while to see a campaign. That is why it is so important to make sure your profile is 100% complete.

If everything looks good but you’re still not getting offers email moira@getheartbeat.co - she can check up on your account, but note that you will have to make your account public so we can send you some tips!

I never received the first email after signing up? What do I do?

It takes about an hour to receive your first email, and the email will come from stephanie@getheartbeat.co. Make sure the emails aren't going to your spam folder, and make sure you’re checking the email address that you entered when you signed up. If you haven't received an email, and you can confirm it’s not in your spam folder, we can re-send it for you. Please email stephanie@getheartbeat.co and request to have the Welcome email re-sent to your email.

Do I have to participate in every campaign?

No! We want your posts to be authentic, so if you don't want to participate in a campaign, you can skip it! But after you’ve opted in and been selected to participate, and have said you’ll do it, please do! Especially if we’re mailing you products, we need to make sure you do what you say you will, so just be true to your word and you’ll be all set.

Can I refer friends who would also be great ambassadors?

Yes! We actually reward you for each friend you refer that completes a campaign. After you sign up, we'll send and email with instructions and your own personal referral link so we can track who you referred. Be sure to use this link when you refer friends so we can track it and pay you when your friend completes a campaign.

Can I refer brands?

We’d love that! If you have favorite brands, please let them know about Heartbeat. You can message them on Facebook or Instagram, or if you know the person in charge of marketing, that’s your best bet! You can say something like this: Hi [Brand]! I’m an ambassador with Heartbeat (getheartbeat.co), a network of female millennial ambassadors on Instagram! I’d love to promote your brand - you should work with them! Email kate@getheartbeat.co to learn more!”

Is there a place where I can see all of the active campaigns?

Yes! Head to the Discover page on your profile to see and register for all of the active campaigns you currently qualify for.
If you don’t see any campaigns there don’t fret! There are probably a few quick tweaks you can make to your profile in order to get a campaign so keep posting and checking back!

Where can I find my offers?

We will send you offers via email, so make sure to check your email inbox often!
You can also view offers in the Discovery page on your profile!

How do I change my name or email address in my profile?

To change your email address or name, log in to your profile and simply click on your name or email.

I accidentally signed up using the wrong Facebook account - how do I change this in my profile?

When you’re logged into your profile go to the Connected Accounts page. You’ll see that your Facebook is connected, so just click the little green checkmark to unlink it. Then re-log in with the correct account.

What’s the “bio link” for? How does it work?

This little link makes sure you get credit for all the campaigns you participate in with Heartbeat. AKA it’s super important! By placing it in your bio you give your friends and fans an easy way to click through to the related brand of the campaign you are participating in, and you’ll get the credit for those clicks! Your link will update once you submit your post.

If you’re not participating in a campaign, then the bio link will direct people to the Ambassador sign-up page. Anyone who signs up through your link counts as a referral, and you’ll get paid when they complete a campaign with us!

Is this just for women?

Men are welcome to sign up and participate. Most of our offers are geared toward women, but you can absolutely sign up. We should have more offers relevant to men in the future.