FAQ

Return Policy

If You Are Not Completely Satisfied With Your Maskcara Beauty Purchase, Please Return For A Full Refund If Postmarked Within 30 Days Of Receipt. Return Shipping And Handling Fees Are Paid By Customer. All Returns Must Include a Return/Exchange Form And Your Original Receipt.

Please Note That When Sending A Return, Make Certain To Retain Your Tracking Number. Returns That Do No Arrive At Our Warehouse Cannot Be Processed Without A Valid Tracking Number.

Exchange Policy

We Offer Exchanges! Just Return The Order You’d Like To Exchange And In The Meantime Place A New Order For The Item Desired. Once We Receive Your Returned Item With The Return/Exchange Form Included, We Will Refund Your Item! This Saves You The Time Waiting For Us To Process The Exchange!

Artist Kit - You May Return Your Artist Kit Within One Year Of Purchase For A Refund Of Up To 90% Of The Purchase Price. The Artist Kit Must Be Returned In Its Entirety; All Contents Of The Starter Kit Must Be Unopened And All Items Must Be Unused And In Resalable Condition In Order To Receive A Refund. You Are Advised To Insure The Package For $200, As Maskcara Beauty Is Not Responsible For Lost Shipments. The Original Shipping And Handling Fees Are Not Eligible For Refund.

Please Note That When Sending A Return, Make Certain To Retain Your Tracking Number. Return/Exchanges That Do No Arrive At Our Warehouse Cannot Be Processed Without A Valid Tracking Number.

-Non Toxic, Hypoallergenic, Non Comedogenic, Oil Free, All Natural, Organic, Mineral Free: These Terms Are Unregulated So We Don't Feel Comfortable Using Them, Although We Do Use Very High Quality Ingredients

This Site May Contain Links To Other Sites On The Internet That Are Owned And Operated By Third Parties. You Acknowledge That We're Not Responsible For The Operation Of Or Content Located On Or Through Any Such Site.

We Accept The Following Credit Cards: Visa, MasterCard, American Express, and Discover. There Is No Surcharge For Using Your Credit Card To Make Purchases. Please Be Sure To Provide Your Exact Billing Address And Telephone Number (I.E. The Address And Phone Number Your Credit Card Bank Has On File For You). Incorrect Information Will Cause A Delay In Processing Your Order. Your Credit Card Will Be Billed Upon Shipment Of Your Order.

We Love Reviews And We Are Always Looking For Ways To Improve Our Store And Products! We Encourage Those Wishing To Leave A Review To Try It First. We Have A 30 Day Exchange/Return Policy On Everything In Store! Reviews From Customers Who Have Not Tried The Product Will Be Removed. Thank You!