Returns will be accepted up to 30 days from the date the product was shipped. Returns must be in original packaging and new condition with all hardware, instructions, warranties, registration information and packaging material. Please call customer service at 1-877-453-5077 to request a Return Authorization number. Upon Return Authorization approval, GunSafesNow.com will provide the customer with the appropriate shipping instructions and return address. Returns will not be accepted without a Return Authorization number. Refunds will be re-applied to original Credit Card and will equal the purchase price minus our actual shipping costs to the original delivery location and 20% restocking fee. Return shipments must be paid by customer and shipped to our designated warehouse with adequate shipping insurance. Please select a reliable Freight carrier that will provide a tracking number, shipping insurance and proper packaging as GunSafesNow.com will not be held responsible for lost or damaged returns. All returns will be inspected by our warehouse staff to determine if the return meets our stated criteria. Refunds will not be issued if there are missing parts, packaging or product cannot be resold as new. Unauthorized returns or returns without prior approval will be returned to customer freight collect. Please Note: Safes that are "Built to Order" are not covered by our 30-Day return policy as they are manufactured to the customer's specifications and are not stocked at our warehouse locations.

If you wish to cancel your order, please contact customer service as soon as possible to determine if your product has shipped. If the product has shipped, the item may be returned according to our Return Policy (shipping costs to/from delivery location and applicable retocking fees apply). Safes that our "Built to Order" cannot be cancelled once the manufacturer receives the order and production begins (typically 24 hours from date of order not including weekends/holidays).

Our Customers Say...

"With the help from the excellent customer service of the experts at GunSafesNow I was able to find the perfect safe to keep my firearms secure. They are the best in the business by far!"

Steven J., Philadelphia, Pennsylvania

"Great Prices, fast delivery and friendly customer service...THANK YOU for getting my safe to me before I deployed!!!"

Edward G.

"It was easy. Shipping was free, and that was very impressive. My item came within a short period of time. The packaging was perfect. I couldn't be more happy with everything!!! Thank you! "

Kim C.

"Very satisfied with the safe I received! Arrived in a timely manner damage free."

Dave M.

"Fantastic! Had what I was looking for and at a great price and free shipping....way to go!!!!!"

"The safe came when it was suppose to.The packaging was in excellent condition.I am very pleased with the safe and how easy it is to use.I would highly recommend your company to anyone who wanted to purchase a safe.Thank you so very much. "

Harry H., MD

"Safe arrived in perfect condition. I researched before I purchased the safe and knew what I was getting. Gun safes now had the best price. And the dehumidifier rod price was also great. Thanks "