IT'S GOOD TO BE A

ENJOY ALL OF THE EXTRAORDINARY ADVANTAGES OF BEING A MONAT VIP. PRODUCTS YOU LOVE DELIVERED TO YOUR DOOR, ON-TIME, WITH A DISCOUNT.

HOW IT WORKS

ENROLL

Pay a one-time membership fee of $19.99, and agree to purchase three Flexship orders, to receive exclusive perks only available to VIPs.

SHOP

Choose products for your first order which will ship immediately. Shipping is always free for orders $84 USD or more. You’ll always receive 15% off retail price as a VIP.

SCHEDULE

Agree that your second and third Flexships are also $84 USD or more. Order them on your schedule! You decide when they come, you can push delivery out as often as you like.

VIP PERKS

One-time membership fee of $19.99,

Premium Products

Quality Ingredients

Style Inspiration

30 day money-back guarantee

Flexships

Free shipping*

$ 15% off retail*

Only For You Free Products*

3 & Thank You Rewards*

Mix & Match Ordering*

Birthday Gift*

Exclusive hair tutorials

Special Promotions*

FREE

FREE SHIPPING

We think our VIPs deserve the very best. The days of high-priced shipping charges are over. Each qualifying Flexship of $84 USD or more means you can wave goodbye to shipping fees! Delight in our convenient direct-to-home delivery service.

OFF15%

15% OFF

Enjoy 15% discount on all MONAT naturally based products–from shampoo to styling products. Your wallet and hair will thank you.

ONLY FOR YOU FREE PRODUCTS

Who doesn’t love free product? You’ll receive free Only For You Limited Edition monthly products (valued at $25 USD retail) in each qualifying Flexship order of $84 USD or more. This one’s on us.

3 & THANK YOU REWARDS

Each time you, as a VIP customer, enroll 3 additional people as VIPs, you’ll receive $84 USD in redeemable product credits when all parties (including you) order in the same calendar month. Use these credits toward your regular monthly Flexship orders (or save them for future product purchases). Keep those three people active Flexship as VIPs and you’ll receive these credits EVERY month they order. With our 3 & Thank You program, you could get your products FREE every month—forever!

MIX & MATCH ORDERING

Try our Mix & Match ordering and create a custom system just for your needs. Our regular treatment systems have a built-in discount. When you have an order that totals $118 USD Suggested Retail Price, you’ll not only receive your VIP 15% discount, making it $99 USD, you’ll also receive a Mix & Match discount of 15%, making it be $84 USD.

BIRTHDAY TREAT

Celebrating you….well, it’s a piece of cake. Everyone should feel special on their birthday; that’s why MONAT bestows a special gift.

SPECIAL PROMOTIONS

We make sure our VIPs are in the know about our exclusive flash sales, special offers and promotions. From our Go-Go Travel Bag to Blowout sales (as in our magical, hair-smoothing cream), you won’t want to miss these beneficial bonuses.

BECOME A MONAT VIP CUSTOMER TODAY TO LOCK IN ALL THE EXCLUSIVE BENEFITS AND REWARDS!

FAQ'S

Only For You LIMITED EDITION monthly products in every single Flexship order

FLEXIBILITY to choose different products in every order

$84(USD) CREDITS with our 3 & Thank You Rewards Program

ACCESS to flash sales, special offers & promotions

Easy online ordering

Birthday recognition

Option to upgrade to MONAT Market Partner

Q: WHAT DOES A VIP COMMIT TO WHEN JOINING THE VIP CUSTOMER PROGRAM?

A: As a VIP, you schedule your first Flexship during enrollment. Then, following your enrollment order, you commit to placing two or more qualified Flexship orders of $84 USD. By default your second order will ship approximately 30 days after your enrollment order. However, this order can be pushed out up to 60 days at a time.

You are not required to receive an order before you push it out. In fact, where you manage your shipment in the VIP Lounge, you can push your order out up to 60 days from that day’s date whenever you like. Your orders process on the day(s) you designate, at the same great VIP price. You can customize and schedule your shipments online at any time.

Your orders below the $84 USD threshold still receive 15% off the Suggested Retail Price; place these orders through your VIP Suite, rather than as a Flexship order. Click here for the VIP Customer agreement.

Q: WHAT IS MONAT’S FLEXSHIP SERVICE?

A: With MONAT’s Flexship Service, we will conveniently deliver your products directly to your door. Here is how it works:

1. Enroll and place your first qualified* Flexship order. You will receive an immediate perk with the Only For You product in your first order!

2. Agree that your second and third Flexships are also $84 USD.

3. Order them on your schedule! You decide when they come—you can push delivery as often as you like. Choose the products that work for you and when they ship.

Q: WHAT IS A QUALIFIED FLEXSHIP ORDER?

A: A qualified Flexship order is $84 USD VIP pricing.

Q: WHAT IS ONLY FOR YOU?

A: Only For You—EXCLUSIVE and LIMITED EDITION products that only VIPs and Market Partners on Flexship will receive in every qualified Flexship order, including the enrollment order.

Similar to a “product-of-the month” offering, Only For You products change each month and will not be available for purchase, making them even more exclusive and desirable.

Q: WHAT ARE THE SPECIFIC REQUIREMENTS TO QUALIFY FOR THE $84 USD 3 & THANK YOU CREDIT?

A: When a VIP has three active VIPs who each place a qualified Flexship order in a single calendar month, along with their own qualified Flexship order, the $84 USD credit is activated in the next month.

He or she can then contact Market Partner & Customer Care to apply the credit. Please see the 3 & Thank You Rewards FAQs for additional details.

Q: HOW DOES THE 30-DAY MONEY-BACK GUARANTEE APPLY TO THE VIP CUSTOMER PROGRAM?

A: All MONAT products ALWAYS include a 30-day money-back guarantee. If a VIP is not satisfied with the products included in their first order, they can return them for a full refund and in this situation (i.e., only one order was shipped), they have the option to cancel their VIP membership, but they must return the product.

If a VIP returns product from subsequent orders, this is not a sufficient reason to cancel the VIP membership. A credit in the amount of the product(s) returned will be applied to their account and the VIP must still fulfill the three required qualified Flexship orders (enrollment order plus two Flexships) to maintain membership.

Q: WHEN CAN A VIP CANCEL?

A: Within 30 days of receiving your first order, provided you return the products received in the initial order. You must contact the Market Partner & Customer Care team before the second order has shipped.

Once you have completed three or more qualified Flexship orders. A qualified Flexship order is $84 USD or more.

When upgrading to Market Partner - it is necessary to contact Market Partner and Customer Care to upgrade and apply the $19.99 USD VIP enrollment fee toward the Market Partner starter kit and cancel further VIP Flexship orders.

The VIP membership fee is non-refundable.

VIPs must call Market Partner and Customer Care to cancel; this cannot be done online. The fee to cancel is dependent on the number of Flexship orders placed. If a VIP keeps their initial order but requests to cancel, the fee is $25 USD. If a VIP has placed two Flexship orders (one being the enrollment order), the fee is $19 USD.

BECOME A MONAT VIP CUSTOMER TODAY TO LOCK IN ALL THE EXCLUSIVE BENEFITS AND REWARDS!

WE ARE MODERN NATURE

Our mission is to help people everywhere enjoy beautiful, healthy, fulfilling lives through our exceptional, naturally based products, a fun and rewarding business opportunity, and a culture of family, service, and gratitude.

Our vision is to be a global leader in naturally based, anti-aging innovation—with an unrivaled business model that enhances the self-confidence and financial well-being of one million families around the globe each year.