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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (28)

89%
would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

Barbara Hawke

November 2016

Staff in all areas wonderful

We enjoyed most aspects of our stay.

The evening meal and breakfast were all excellent flavour and value for money. The staff in the bar, the restaurant and other areas were all very efficient, friendly and customer service was very good. Only a couple of small things. The toilet seat in the bathroom was wonky and moved every time you sat on it (but should be easily fixed). The duvets could have been thicker (quite thin) for the time of year as not really warm enough and no extra blankets/duvets in the wardrobe. The room we were in (room 7) was quite noisy as we were told in the morning when we mentioned it that the vents were very closely outside and came on early in the morning and stayed on until late at night and could not be switched off. Would stay here again if given a quieter room (apparently ones at the front would have been quieter).

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c thomas

October 2016

Twelve Knights

Would definately stay there again well worth the cost & staff were very helpfull & pleasant.

Bunce K

September 2016

Twelve Knights

Lovely accomodation easy for a wedding at Margam Park, Very friendly staff, only one comment.

Which was the hoovering was being done during breakfast.

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N Giddings

August 2016

Wish we could have stayed longer

Twelve Knights is a well situated hotel just off the motorway.

We were in the family room which was a cosy but spacious bedroom, consisting of a double and single bed with a huge bathroom. There were tea/coffee making facilities and enough towels for all of us. The breakfast was lovely and the staff attentive. Would definitely stay here again.

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Charles K

August 2016

Comfortable Stay

Very good accommodation

JAMES M

August 2016

Great value!

Excellent value.

Only stayed one night on business but served the purpose really well. Ample free parking, decent sized room with a powerful shower. Enjoyed one of the best steaks I have had for a while plus an enjoyable pint of Brains bitter. My only criticism would be the quality of the single bed I had which was lacking in support and not that comfy.

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Louise T

July 2016

Fantastic Stay

We stayed overnight whilst watching the wales match, the company was friendly, the staff were polite and helpful.

The rooms itself was modern and clean, exactly what we needed. Big bathroom accompanied with onsite parking was perfect. Definitely worth the money