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Marketplace for Friday April 4, 2014

The goal is always the same – so-called ‘full employment. But what would that actually look like? And what sort of jobs would predominate? Also, Nest’s software failure shows that even the most high tech companies still rely on humans when everything fails, and for many wireless product firms, the human back end of their operations is considerable. We report on the manpower costs of providing a non-human product. Plus: When late night hosts change, everyone wants to know who the new guy (or gal – one day) will be. But what about the band? Mark Garrison reports on the way the late night bands are chosen, and what elevation to that esteemed slot can mean.