I know some of you are asking, "What is assign now?" Assign now is the ability to assign a case (i.e. survey response, piece of feedback, customer love notes) to another person at your company who also has an MXM login. This feature is useful for the day to day distribution of closed loop feedback (CLF) assignments and for raising awareness of new data that is role specific.

Learn more about best practices for Distributed CLF Systems click here