cs advanced maintenance systems organizational structure, the management metrics, the requisite processes, technologies and tools. One of the primary goals of this handbook is to help IT organizations plan for that transformation. As described in the handbook, the activities that comprise a successful application delivery function are planning, optimizing, managing and controlling application performance. Each of these activities is challenging today and will become more challenging over the next few years. As described in Chapters 2
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CRW SystemsCRW Systems, Inc. has been developing government software solutions to improve the way agencies do business. The TRAKiT e-government solution is our modular