Technical Writer

Upbound is a cloud native computing startup that empowers organizations to run, scale and optimize their services across multiple public and private cloud environments. Our growing team is on a mission to free cloud-computing from the grip of a few proprietary cloud vendors. We are passionate about building world-class developer and enterprise experiences in the cloud-computing space powered by open source.

Upbound is headquartered in Seattle and is hiring for roles on open source projects and commercial hosted offerings.

Working with the product and engineering teams to write help topics, and develop a knowledge bases.

Assisting with in-depth technical articles on open source topics.

Building frameworks to support style guides and scaling technical documentation processes.

Assisting with documentation on SDKs, and developer oriented documentation.

You are a good fit if:

You are enthusiastic in your writing about cloud-computing, containers, and orchestration technologies.

You are understand how to write about and create diagrams for cloud infrastructure components and processes.

You are effective in working independently and with a team to build content.

You have instrumented knowledge bases for capturing feedback and measuring relevance.

You have worked on open source projects.

You are effective in working independently.

You are effective at communicating and socializing your ideas.

You have 3+ years of related industry experience.

Would be excellent if:

You have a deeper understanding of technologies in the ”cloud native" stack including Kubernetes, Docker, Go.

You have managed other technical writers.

You’re an active writer or blogger for an open source project.

You have worked in a startup before.

We encourage all applicants to write a cover letter describing why you're interested in working at Upbound, what draws you to this role, and how you think you can help our cause.

At Upbound, we are an equal opportunity employer and are committed to diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We realize that our industry has a poor track record when it comes to diversity and we hope to do our part to fix that.

Technology we use

Location

Upbound is headquartered in the historic Pioneer Square, Seattle's oldest and most iconic neighborhood, the options for lunch are historically endless

An Insider's view of Upbound

What's something quirky about your company?

I would say we have good number of people that here that love board games and are up for an occasional game of Dungeons and Dragons.

Chris

Visual Designer

What projects are you most excited about?

Being able to build something from the ground up is truly exciting. My focus is on all things automation, so one of the first things I'm doing is automating the creation and maintenance of our entire cloud infrastructure via code. This is the backbone of our services and I am passionate about building the freeway our products will be shipped on.

Chris

Software Engineer

What makes someone successful on your team?

I look at this from both sides. First, we have a very strong culture of supporting, mentoring, and helping each other grow. That's critical for success. But it's also important that people join with a real desire to take ownership of an area and drive it to the best quality it can be.

Jared

Founding Engineer

What is your vision for the company?

We’re on a mission to create the open cloud computing platform, to empower developers with more choice and service providers with broad integration.

Bassam

Founder & CEO

What kinds of technical challenges do you and your team face?

Crossplane aims to support many resource types across many cloud providers and SaaS platforms. The challenge of plumbing all those APIs together in a coherent, usable, scalable, and maintainable fashion is always top of mind.