Level 2 in Team Leading Knowledge Training Course

More than 30% of employed people in the UK are unhappy at work and 7% say they dislike their current job. The main reason for these figures is that employees are frustrated with poor management in the workplace. All businesses need good leaders in order to be successful and an effective team leader makes sure that their team is happy and motivated within the workplace.

This nationally-recognised qualification (NCFE) provides you with the key knowledge and skills that will be needed to work in a team leading role and be an effective team leader. You can complete this course on our interactive online learning platform, EQUAL, where your knowledge will be assessed through a series of short answer questions with no examinations.

Level 2 in Team Leading Knowledge Course Content

This course is split into manageable units. These are:

Unit 1: Preparing to lead the team

Learners will look at key leadership roles in the workplace including the team leader’s role in health, safety, customer service and security, and will examine the benefits of working with colleagues.

Unit 2: Support development of self and team members

This unit covers the performance requirements of the team leader’s role and explores how to support team members, communicate objectives and measure progress against objectives.

Unit 3: Communication and the team leader

Learners will look at the importance of effective communication with the team and colleagues, presenting information to a team, giving clear instructions and taking part in a meeting.

Unit 4: Equality, diversity and the team leader

This unit explains how the team leader can support ethnic diversity and support and promote minority groups. It also explores the support disabled team members may require.

Unit 5: Motivating the team

Learners will gain an understanding of the theories of motivation, the use of delegation as a motivational tool, the importance of development activities in motivation and the importance of individual and team recognition in motivation.

Who is the Level 2 in Team Leading Knowledge course aimed at?

This course is aimed at people looking to move up the leader at work or people who have already reached a position of management who wish to bush up on their leadership skills.

Students enrolling on this course need to have at least a reasonable level of English as all course material will be in English.

What kind of Level 2 in Team Leading Knowledge courses are available?

The Level 2 in Team Leading Knowledge course, offered by The SKills Network is 100% online based.

Course Duration

This course will run for 10 - 16 weeks.

After completing the Level 2 in Team Leading Knowledge course

Graduates of this course will have the skill set to become an effective team leader and manager. For those not at that level, these graduates should feel confident and be able to apply for team leader roles in their current place of work or at other companies when the opportunity arises. For others, they may wish to complete further courses in business.