The Piedmont Bank is headquartered in Norcross and is the 20th largest bank in the state of Georgia. It is also the 1,276th largest bank in the nation. It was established in 2006 and as of March of 2017, it had grown to 69 employees at 4 locations. The Piedmont Bank's money market rates are 36% higher than the national average, and it has an A health rating.

The Piedmont Bank Is The Best Local Bank

The Piedmont Bank is the best local bank in Atlanta, GA. I would recommend them to anyone, their customer service is like no other, they actually remember almost all of their clients by first name. When you open an account at The Piedmont Bank, you will be assigned a Personal Banker (not a teller) that will assist you with your transactions anytime you enter their branch. They offer mortgage loans, loans, CD's and business checking accounts as well as all personal banking accounts.

Very Bad Bank

Service is awful, those people don't care and don't want to work out with you. Never again.

I had issues some when I'd do deposits for a company I did the deposits for. The bank tellers would always ask me to open an account for me personally, and they'd ask me to other questions. I had also known various people who'd come to Piedmont Bank to cash checks and the bank would treat you like a criminal to do just that and then charge you a fee for cashing them, which I found ridiculous. I also had a teller whom I knew personally that would not allow me to deposit a check for my family's business into their account because I didn't know the account numbers and everybody at the Piedmont branch where I bank knows who I am. Which is also what I found stupid, I have been in there plenty of times doing the same thing so I didn't understand why it'd be an issue. I was depositing not taking money out or anything. They turned me down and refused me.

Getting to the nitty-gritty of things, the tellers and bankers do not care about the customers at all. The bankers who sit by the door the minute you get inside, ask you pretty much why you're there. If they know they can't make no money or do anything for you, their attitudes change and don't talk much after if at all. I have had numerous issues with Wells Fargo safe to say. Today was my last straw, I had money in my savings to cover my bills from my checking and did so. I wasn't informed of the new protection charge fee for funds from savings to go into checking. My savings should have covered it all and then I got slapped with an overdraft fee as well. I was just in the bank to put more money and wasn't informed less then an hour later via by email about all the charges, and my account wasn't overdrawn when I was in the bank and no new charges appeared.

I spent the better part of 20 minutes sorting out an issue of theirs as well. I had to switch with 3 different people and they decided to reimburse me 25% of the $50 they took from me which shouldn't have happened in the first place. It was the bank's mistake. I know I wasn't in the hole, as I was just at the bank. Very unhappy with the satisfaction of the company; the company is very disloyal and dishonest. The bank doesn't like to post transactions until days after they had occurred which throws you off as well leaving you to guess how much money you do or don't got. I will not miss the long waits at the bank to get their crude customer services and I won't miss seeing the banker asking to 20 questions for you being at the bank.

The tellers are often rude as well and the branch I bank at has had issues with keeping confidentiality because of one the employees seems to tell everybody the bank's transaction. I am closing my account as soon as I can and going elsewhere. My advice to you, avoid Piedmont Bank.