Patient Reviews

Reviews for James Peterson Family & Cosmetic Dentistry

Our Reviews

At James Peterson Family & Cosmetic Dentistry, we take pride in providing effective treatments that produce desired results. This is why Dr. James Peterson takes into great consideration the feedback our patients leave us about their experience at our facility. To help those looking for a dental practice the opportunity to learn more about our Coppell, TX facility, we have compiled a complete list of our reviews. We invite you to browse what our patients have to say about receiving dental treatment at our practice and feel comfortable in choosing James Peterson Family & Cosmetic Dentistry for your dental needs.

Dr. Peterson is outstanding. His assistant Jeni... - Dr. Peterson is outstanding. His assistant Jeniffer and the other staff members are second to none. I highly recommend Dr James Peterson for all your dental needs.
More

Dr. Peterson and his staff are consistently fri... - Dr. Peterson and his staff are consistently friendly and professional. They truly care about their patients oral health and also personally. I trust Dr. Peterson and his staff with my oral health care needs. I recommend them to my friends and family.
More

Great Dentist Practice - I always appreciate the attention everyone gives to their practice. I always feel every option is shared with me over the problem and the work options needed to correct any situation.
More

Best Dentist and Staff Hands Down! - I absolutely love Dr. Peterson and his staff! From checking in to checking out and everything in-between, they handle everyone with the greatest care and respect. I started a new job two years ago and they aren't in my network so I tried another office & was terribly dissatisfied with the Dentist so it took me another year before I finally bit the bullet & returned to Dr. Peterson knowing I may pay more out of pocket, but he and his staff are truly worth it! Thank you for always taking such good care of your patients!
More

Always an outstanding experience - Dr. Peterson and his staff are fantastic. Personable, professional service. Dr. Peterson is a wonderful dentist. Always gentle and never any discomfort. Amazing. Thank you!
More

Great Experience - Dr. Peterson and his staff always provide excellent service. They strive to make even the most uncomfortable procedures bearable. Continually gives updates on what is going on and makes the experience the best it can be. His staff has been with him for a long time which also speaks to his character.
More

Dr Peterson and his team do a great job! - Dr Peterson and his team do a great job! They are always friendly and very flexible with scheduling. I feel finding a great dentist can be tough. I have had such a great experience that I drive from Rockwall for appointments now that I have moved.
More

Always a pleasant visit to the dentist. - Always a pleasant visit to the dentist. The staff is always on time. Everyone is warm and friendly making you feel at home. Dr Peterson is very personable and caring. He is very efficient and makes sure you are satisfied with your treatment!
More

Jennifer has ALWAYS been awesome! - Jennifer has ALWAYS been awesome. She knows that I don't necessarily love getting my teeth clean, but she just pushes through and makes it as enjoyable as possible. She is quick and thorough. Even though Dr. Peterson is not in my network, I still prefer to come see Jennifer and the team.
More

A Patient-focused Dental Practice - Dr. Peterson and his staff are very patient-focused and able to skillfully diagnose dental issues both accurately and efficiently. The administrative side of Dr. Peterson's dental practice is very efficient and competent. The patient rooms are spotless and filled with the latest equipment to support Dr. Peterson's use of the very latest methods and technology.
More

Dr. Peterson and his staff are AMAZING! I was i... - Dr. Peterson and his staff are AMAZING! I was in and out in no time and they were extremely kind and answered any questions/concerns I had. My family and I will continue to go back!
More

Outstanding team! Always smiling! Best dentis... - Outstanding team! Always smiling! Best dentist in DFW. I have enjoyed all services from Dr. Petersen. The Dr. and his assistants are outstanding. I highly recommend this Dentist.
More

Continual Improvement - I keep thinking my "dentist" experience can't get any better, but every time I have an appointment I see some little detail of customer service that has been improved. I "almost" look forward to going to the dentist now!
More

The staff of Dr. Peterson's office is top notch... - The staff of Dr. Peterson's office is top notch! They are always so friendly, remember details about past conversations and of course take good care of my teeth. I was in and out today in 35 minutes so I was very pleased about that. Although visiting the dentist isn't my most favorite thing to do, Dr. Peterson and his staff make it an enjoyable experience.
More

Best dental office EVER - Best dental office EVER. Everyone from start to finish is friendly, helpful, honest and welcoming. I'm super busy and do everything via email and this office is fluent in "plain english" for those of us short on time and money. I never have to guess at my treatment plan, full cost, etc. Never pushy, always forthright and proactive about treatment. Great sense of humor and all-around NICE and thoughtful.
More

As a spoiled patient of a local dentist, I was ... - As a spoiled patient of a local dentist, I was pleasantly surprised to get the same excellent quality care from Dr. Peterson and his staff, especially from Jennifer, his dental hygientist. Thanks so much!!
More

No need to look any further - Everyone is courteous and professional. They always make you feel like you are the only patient they will be seeing that day. Dr. Peterson treats you like an old friend. I recommend him to all my friends.
More

Dr.Peterson is a wonderful dentist. He has a gr... - Dr.Peterson is a wonderful dentist. He has a great rapport with patients. He fully explains procedures and recommendations in a thorough but non-intimidating way. The office staff is pleasant and the hygienists are wonderful. I feel like I have found a dentist and hygienists that I feel comfortable with and can trust.
More

Highly Recommend Dr. Peterson & Staff - I would recommend Dr. Peterson and his staff to anyone! He recently took time from his Thanksgiving holiday to help me with an emergency and continually followed up to make sure I was OK. My entire family trust Dr. Peterson with their dental needs. Thank you for your excellent service.
More

These are terrific and caring professionals! A... - These are terrific and caring professionals! Always looking out for the patient’s well being! Been going to Dr. Peterson’s for years and highly recommend them to my friends and family!
More

Our entire family loves Dr. Peterson and his st... - Our entire family loves Dr. Peterson and his staff. Thankful for a great family dentist that is accommodating to our family and does excellent work.
More

Excellent Service - The dental hygienist did an outstanding job cleaning my teeth as she made sure that I was comfortable at all times during my visit. Definitively, they offer gentle caring dentistry.Please keep up the excellent work. Thank you!
More

Very welcoming and efficient! - Always feel at home at the dentist. Cleaning was efficient and great! Always greeted with smiles. They make sure everything is okay wit teeth and explain any problems.
More

Dr Peterson and his staff are stellar! They ma... - Dr Peterson and his staff are stellar! They made me feel very comfortable even though I was in extreme pain. I'm so happy that I found this dental office after my recent move to the Coppell area. While I never really "want" to go to the dentist, I'm not filled with the normal feeling of dread at the prospect of visiting the dentist due to the friendliness and professionalism they embody.
More

Of all the Doctors I visit, your on-line servic... - Of all the Doctors I visit, your on-line service that is easy to use, simply because it deals with the basics, is easy to understand, and for a technology old fart like me, it is truly a blessing.
More

Dr. Peterson and his staff are wonderful. They ... - Dr. Peterson and his staff are wonderful. They are a friendly, efficient, and very helpful staff. Dr. Peterson is a highly skilled and patient dentist. I have worked as an orthodontist assistant in Coppell for 16 years and have seen a lot of teeth over the years. Some with good dental work and some poor. Dr. Peterson's restorations are virtually unnoticeable. I would rate his work as perfection!
More

Replaced an old front crown. - I like going to Dr. Peterson because he's a perfectionist, he has a nice staff and they do good work. There are others who may do the work for less money but you get what you pay for and my teeth are important enough to trust to Dr. Peterson.
More

I walked in just to check and see if they took ... - I walked in just to check and see if they took my insurance. They were very courteous and took all my information. Dr Peterson checked out my problem and within 30 mins suggestions were made and appointment set.
More

As always, the service was excellent. Teeth wer... - As always, the service was excellent. Teeth were cleaned painlessly. All the staff were very friendly. I had one cavity and an appointment was scheduled before leaving the office.Bob Ballentine
More

Jennifer was VERY thorough with her exam and cl... - Jennifer was VERY thorough with her exam and cleaning. Both Jennifer and Dr. Peterson are very personable and friendly. Actually enjoyed being there.
More

Love My Dentist - I was never a fan of going to the dentist but Dr. Peterson and his staff make me feel so comfortable and take such gentle care of me that I have continued to go to him twice a year for the past 10 years and cannot imaging going anywhere else. He is very accommodating in emergencies, he has the newest tools and the best staff! I recommend him to everyone.
More

LOVE Dr. Peterson and his staff! - Although visiting the dentist isn't the most fun experience in the world, Dr. Peterson and his staff are always a pleasure to deal with. They are friendly, on time, explain everything, check to make sure you are doing ok and are just generally awesome! They always remember details about your life and ask about them and make it a personal experience. I highly recommend them!
More

Big Smiles - The professional staff is friendly and knowledgeable. So I'm a guy and I like the go in get it done, have a nice day and see you 6 months appointments. The first time I went I got a thorough exam and was like wow this is great and now it's like family without all the issues. I would recommend them and trust my teeth to them and don't feel like I'm getting ripped off cause some dentist wants to put another kid through college. The staff has earned my confidence and I trust them - that's saying a lot.
More

Even though I was apprehensive as to how my iss... - Even though I was apprehensive as to how my issue was going to be resolved I was quickly put to ease, and the entire process was not as bad as I expected.
More

An Outstanding Dental Practice - Dr. Peterson and his staff take great care of me and my entire family from matters simple to complex. We are exceedingly pleased with the entire team, who exhibit complete professionalism while maintaining an atmosphere of warmth and friendliness.
More

I wish I could give them 6 stars! - I've seen the same dentist for 20 years. I have 2 surgical implants that I don't trust just anyone to care for, so I was very nervous to make the switch to somewhere new when I moved to the area. I visited Dr. Peterson on a friend's recommendation and I will definitely be passing that recommendation along to anyone I know looking for a dentist! He was so personable and made sure I was comfortable every step of the way. I needed to get a cavity filled and he fit me in immediately that day. The office is clean, comfortable, and very easy to find. I will definitely be back!
More

Excellent Dental Work and Customer Service - Dr. Peterson is the best when it comes to quality work resulting in excellent outcomes! He and his staff are friendly and accommodating. In a timeframe of only a few hours, I left with two new crowns. You won't regret choosing him to provide your dental services.
More

I love this dentist office!!! - It may be odd, but I relax the moment I walk into this dentist office. The staff is friendly and efficient. The dentist and hygienist are awesome. They go out of their way to make you comfortable. They always explain what needs to be done (and why).
More

Always a good experience at the clinic from Cou... - Always a good experience at the clinic from Courtney's greeting to the cleaning by hygienist, Jackie. Also impressed by new X-ray machine. Pretty snazzy!
More

Case Study for Best Practices in Dental Service - My experience with James Peterson I can say without reservation is the best I can recall of any dental procedure or clinic in my recollection. From the accommodation and follow up of the receptionist, the assistance in the process of extracting and replacing 3 crowns and the pain relief management, and personalized follow up, this clinic is by far the best.
More

Dr. Peterson and staff bend over backwards to m... - Dr. Peterson and staff bend over backwards to make the dreaded dental office visit as pleasant as humanly possible. They are super nice, professional, and great to work with.
More

Great Staff!Easy to set appointments and they ... - Great Staff!Easy to set appointments and they give you reminders via text, email, etc.I drive 25 minutes to see them and pass numerous dentists on the way.
More

Great team - As usual, Dr. Peterson and his team make your visit to the dentist a comfortable experience. Dr. Peterson's enitre team alwaws demonstrates a high level of professionalism. Jennifer is always caring and attentive to all my concerns as a patient. Overall a great experience.
More

I saw Dr. Peterson for Zoom Teeth Whitening. It was a wonderful experience from start to finish. Dr. Peterson and his staff were excellent. They were courteous, explained all of my options to me and provided excellent care and customer service. I strongly recommend Dr. Peterson.
More

Great dental work after emergency during weekend! - I had a dental emergency over the weekend, but Dr. Peterson and Courtney were great in fitting me into their Monday schedule. Great dental work by both Dr Peterson and Kathleen did an outstanding job replacing my missing front crown. Kudos for a totally superb experience!
More

It's not the way you want to start your day, go... - It's not the way you want to start your day, going to the dentist at 7:30 AM...but you definitely walk into a personal and friendly environment when you visit Dr. Peterson's office. You receive great dental service and everyone in the office is friendly and nice too.
More

Would I, and will I recommend? Highly! - I've had really great dentist in the past, and some I would never go to again. However; without exaggeration, I must say Dr. Peterson is the BEST! I went and had a crown done and I was out in like an hour and a half back to work not reminded by any discomfort that I had a procedure. Dr. Peterson is highly skilled, and professional. The entire staff is friendly, polite, and all you could hope for in a dental practice.
More

BEST dentist EVER! - This is the best dental practice I have ever found. Dr. Peterson's procedures are current and up to date. His staff are all caring and personable and so sweet. I highly recommend Dr. Peterson for all your dental needs, he is very concerned with your comfort and I have never had any issues or concerns. My visits are always easy and pleasant and I am getting high quality dental care.
More

My kind of people! ? Jim (Dr James Peterson if ... - My kind of people! ? Jim (Dr James Peterson if you want to be formal but not required) is a wonder local owner/operator who has assembled a great team. Great experience!
More

There's a Reason This is My Dentist - I have been a patient of this office for about 25 years and of Dr. Peterson for as long as he has been practicing here. There's a reason for that. This practice is a great team. I've never interacted with anyone who was less than stellar at their role. I've never been seated late for a scheduled appointment. I've never had a dental issue that was not addressed to my satisfaction or a billing issue not clearly explained. I'd recommend Dr. Peterson's office to anyone who asks, and often have.
More

I liked the simplicity of the office, it wasn't overdone and tried to be made into a "spa experience" that has become popular. The dr and staff were very kind and honest and to the point and prices competitive with other offices. My cleaning was also pain free, which unfortunately hasn't always been my experience :)
More

You will be hard pressed to find a friendlier a... - You will be hard pressed to find a friendlier and more professional group. Everyone works together as a team to ensure you have a positive experience.
More

My first visit to Dr. Peterson's Office - On my first visit to Dr. James Peterson's office I was impressed with the visit from beginning to end. I found the receptionist to be friendly and helpful, the Hygienist to be thorough, knowledgeable and very skilled. When Dr. Peterson came in at the end, I found his review and consult to be unhurried and delivered with the patient in mind. I have the dentist I have been searching to find.
More

LOVED Jackie... she is very personable and easy... - LOVED Jackie... she is very personable and easy to talk to. I loved that she remembered things about me and we were able to catch up on top of cleaning my teeth.
More

This dental office treats patients with respect... - This dental office treats patients with respect and professionalism. The front desk, the dental hygienist and Dr. Peterson were all very pleasant and each took time to be informative. No one really enjoys going to the dentist , however, the staff and Dr. Peterson make it as pleasant is possible! I am trusting them with three crowns and future regular cleanings. Teamwork was excellent in this office which reflects positively on the dentist himself.
More

Can't brag enough on Dr. Peterson, and his staf... - Can't brag enough on Dr. Peterson, and his staff! Have been a longtime patient. One of my older crowns broke while we were on vacation last week, and they got me right in after a long holiday, and made my new crown right as I waited. State of the art facility! It was perfect! I was in and out within 2 hours. No pain! The crown was perfect! I was very pleased with the outcome! Highly recommend Dr. Peterson!!!
More

I love this dentist Office! - I have been getting my teeth cleaned as an adult for over 20 years. Of all the dental offices I have used in that time span this one is my favorite. I was referred to Dr. Peterson for a crown two years ago. After my first visit, I had my records transferred to his office from the dentist I had been using for more than 5 years. Each time I go back to this office I know that was the right decision.
More

I would definitely recommend Dr Peterson. He a... - I would definitely recommend Dr Peterson. He and his staff are very courteous and professional. They explain all your options and you do not feel rushed out. A great team of people.
More

Always a 5 star expereince at Dr. Peterson's offi... - Always a 5 star experience at Dr. Peterson's office. The team is so friendly and helpful and I feel so comfortable the second I walk through the door.
More

Always a 5 star expereince at Dr. Peterson's offi... - Always a 5 star experience at Dr. Peterson's office. The team is so friendly and helpful and I feel so comfortable the second I walk through the door.
More

Everything was great! - Everything was great... The staff is always on time and courteous. Jackie was extremely careful to clean thoroughly and made it really comfortable. Dr. Peterson always makes sure everything is perfect. Very good overall experience, thanks!!
More

Doctor, you and your staff have always provided... - Doctor, you and your staff have always provided excellent service. And you have always done great work on my teeth. But the time and effort and your skill really impressed me the other day when you were working on my front tooth. Yes, you've done great work in the past when you've given me a crown on a rear molar. But, my front tooth, your time, effort, and patience makes me glad that I'm one of your patients. Ha!
More

Dr. Peterson and his staff were very accomodating and professional. I had an accident and broke a tooth. They worked me in that day, and I was back to normal within hours. I've know Dr. Peterson for 20 years, and he's a great person as well as a dentist.
More

This team of dental professional are absolutely a... - This team of dental professionals are absolutely awesome. Quite honestly they make you feel like family. I love them and Dr. Peterson has always taken great care of me. His staff, Courtney, Jennifer, and Kathleen, are always considerate, kind, and they get you in on time. I highly recommend them.
More

The best dentist in Coppell - We've been patients of years - first my wife and me, now our kids. Never have we had anything but a great experience. Professional, personable crew to the very last person. Wouldn't go anywhere else.
More

Teeth cleaning and exam visit. - Dr Peterson has been my dentist for many years. I love his approach to keeping my teeth at their best. His staff is amazing and I would recommend him to anyone looking for the best care available.
More

Love this place! - Love this place! I avoided the dentist for several years, and after finding Dr. Peterson and his staff last summer, I won't go anywhere else! They are all so sweet and kind, making you feel so comfortable and at ease. I appreciate how much they go out of the way to make the visit a good experience.
More

Best Dentist ever ! - As I have said many times... going to the Dentist does not rise to the top of "my most favored, gee I just can't wait to do" list... however, Dr. Peterson's office and staff have completely transformed my experience and anticipation of those visits... Dr. Peterson, his staff their expertise, high tech facility but most of all their commitment to their patients comfort set them apart from any and all Dental experiences I have ever had... shame there is only five stars...
More

Pam Rogers
Satisfied, Happy Patient - Dr. Peterson is an awesome dentist! Went in to have two crowns replaced at once. The procedure was completely pain free and took less than two hours! If you're looking for a good, honest, professional dentist, he is your choice! His staff is also incredibly courteous and customer service oriented. How could you lose?
More

An All Around Great Dentist! If You Ever Need A Crown, You Have To Check Him Out! - I have had to have a number of crowns put in over the course of my life, and Dr. Peterson's office is hands down the best dental practice I have ever been to for handling that procedure. They have an in-office machine that actually creates the final crown during your visit. The fit and finish of the ones I've gotten from him are much better than the number I've gotten from other dentists, who all required I make multiple visits over the space of weeks and suffer through temporary crowns and all kinds of adjusting in the interim. This alone is enough for me to strongly recommend Dr. Peterson, but I also give his office high marks for friendliness, courtesy and professionalism.
More

Dr. Peterson and his staff are the absolute best!!! - Dr. Peterson and his staff are the absolute best!!! If you're looking for a dentist, you're search is over!!! Going to the dentist has been an enjoyable experience for years now!!! Thanks again for taking such great care of us!!!
More

Excellent dental practice! Very pleasant and professional staff. They always take great care of m... - Excellent dental practice! Very pleasant and professional staff. They always take great care of me and my family's dental needs for many years. I highly recommend Dr. Peterson! Don Barbo
More

Quality, professional and pleasant. . - Quality, professional and pleasant. . . and it's not easy to feel that way when going to the dentist (ha,ha). Really appeciate having complimentary snacks....such a nice customer-oriented touch. Thanks for being so thoughtful. We really appreciate everyone!
More

My family and I have been coming to this dental... - My family and I have been coming to this dental practice since my first dental visit ever, and we have never once considered changing dentists. I will likely be bringing my own children here in the future! The dental hygienists, as well as Courtney up front, are always warm and welcoming and interested in our personal lives, which I really appreciate and always makes us feel important!
More

I don't have any complaints - I don't have any complaints. Everyone always has a great additude and treats me like they have known me for years. I always feel comfortable and have a great time (considering that I am at the dentist)
More

Dr Peterson and his team are outstanding! - Dr Peterson and his team are outstanding! They continually assess your comfort and are committed to making the trip to the dentist as pleasant as possible. Courtney is always smiling and is so helpful with any questions. I always refer people to your office, you have changed my opinion of going to the dentist! Thank you Dr Peterson.
More

Your dental office is something to be proud of. - Your dental office is something to be proud of. The office is beautiful and so inviting. The staff is better than any I have ever encountered. They are so professional and they make me feel so special every time I come in. You all seem to stay on the breaking edge of technology and knowledge. Thank you!
More

I've been going to this office since the 80's. - I've been going to this office since the 80's. I do miss visiting with Royce, but Dr. Peterson has done a great job too. The staff is always excellent. Keep up the great work. And yes, I have and will continue to recommended you guys to everyone. Thanks!
More

Everyone I met was exceptionally friendly and... - Everyone I met was exceptionally friendly and competent. I was amazed with how relaxed and comfortable the environment was, mostly due to the positive and caring staff. We have found our new family dentist!
More

Love the new look of the office - Love the new look of the office. Courtney, Jennifer and Kathleen are so welcoming and friendly to all guests when they arrive. I informed Courtney that I would love to be on the call list for an earlier appointment and she was able to get me in sooner and I was so grateful that she did not forget.
More

My hygienist always does a great job cleaning and... - My hygienist always does a great job cleaning and is very thorough and gentle. The whole staff, including Dr. Peterson is a pleasure to be around.
More

*Individual results are not guaranteed and may vary from person to person. Images may contain models.