Paratransit Report Card

The RTC offers paratransit service to customers with physical, cognitive or visual impairments and are not
functionally able to use the RTC’s fixed route transit service independently. All who request eligibility for
paratransit service must be certified, which entails an in-person interview and possible functional
assessment. Below is a summary of annual statistics from fiscal year 2018 (July 1, 2017 to June 30, 2018).
Download a copy of our latest paratransit customer satisfaction survey conducted by TransPro Consulting.