Lifecycle Policy for Citrix Cloud XenApp and XenDesktop Service

Citrix Cloud XenApp and XenDesktop Service is cloud-based subscriptions that receives fixes and updates on an ongoing basis; therefore, the services remain in support if the following criteria are met:

Customers must stay current as per the system requirements published for the service.

Customers must be licensed to use the service.

Citrix must currently offer support for the Citrix Cloud service.

Citrix will provide notification prior to ending support of a XenApp and XenDesktop Service. Citrix has not announced any end of life dates for the existing XenApp and XenDesktop Service at this time.

XenApp and XenDesktop Service supports resource locations (application and desktop workloads) in on-premises datacenters, public clouds or a hybrid of both. XenApp and XenDesktop Service deployments can utilize Current Release or Long Term Service Release components in conjunction with the cloud-hosted service. The following lifecycle considerations apply based on individual deployment options:

XenApp & XenDesktop Service with Current Release (CR) Components
XenApp & XenDesktop Service can leverage Current Release (CR) components. The XenApp and XenDesktop Service is supported with the Current Release components. Standard End of Life (EoL) and End of Maintenance (EoM) product milestones and timelines apply as documented in the Current Release section of the XenApp and XenDesktop Product Matrix.

XenApp & XenDesktop Service with Long Term Service Release (LTSR) Virtual Delivery Agent (VDA)
Beginning with the XenApp and XenDesktop 7,15 LTSR, customers utilizing the Citrix Cloud XenApp & XenDesktop Service can leverage the Long Term Service Release (LTSR) Virtual Delivery Agent (VDA). Customers are required to maintain their LTSR VDA with the latest Cumulative Updates. Standard End of Life (EoL) product milestones and timelines apply as documented in the Long Term Service Release section of the XenApp and XenDesktop Product Matrix.