9 Days / 8 Nights

Visit - MADRID, BARCELONA, SEVILLE, GRANADA, VALENCIA

Visit Spain a country of passion, excitement and vibrancy unlike any other in Western Europe. "Joie de vivre" may be a French phrase, but it could have been written about Spain - for the Spanish certainly know how to live.

Tour Itinerary

Welcome to Spain!! On arrival at airport in Madrid, you will be met by our assistant and transferred to the hotel and check-in at your hotel by 1400 hours.

As the capital of the Spanish Empire, Madrid was once the richest and most powerful city in the world. The power and glory of Madrid is reflected in its parks, plazas, boulevards and in the pride and panache of today's Madrilenos.

Madrid, Spain

The rest of the day is at leisure for independent activities.

02

DAY 02 | Madrid

Madrid, Spain

Enjoy a panoramic city tour of Madrid (Seat in Coach).

In the morning, proceed for a panoramic city tour. See the medieval origins of the city, like the Arabic fortress, at the Barrio de la Moreria, famous for its historical buildings. Drive through the courtesan district of the Hapsburgs characterized by Phillip II and its Renaissance and Baroque style buildings, Puerta del Sol, Plaza Mayor and Plaza de la Villa; the Madrid of the Bourbons and the complex town planning schemes of Charles III, the Royal Palace, Cibeles and Neptuno fountains and the Puerta de Alcala. Admire the XIX C. works such as Prado museum.
Enjoy contemporary Madrid with areas such as Gran Via, Castellana, the district of Salamanca, Plaza Castilla and Parque del Oeste, as well as commercial and financial areas of Modern Madrid, the emblematic Las Ventas bullring and the Santiago Bernabeu football stadium.
A stop will be made at the famous "Hard Rock Cafe" to enjoy a free drink.Note - (No drop to the hotel)

Pickup

Duration

From Time

Hotel

Flexible

Flexible

The afternoon is at leisure to explore the city (no drop at the hotel).

03

DAY 03 | Madrid - Cordoba - Seville

Today morning check out of the hotel as you are picked up at your hotel and transfer to bus terminal , located in the underground parking of the Plaza de Oriente.

Seville, Spain

Transfer from bus terminal in Plaza de Oriente to hotel in Seville, en route visit Puerto Lapice followed by a tour of the mosque and the Jewish quarter in Cordoba (Seat in coach).

Drive along La Mancha, Don Quixote's land. Stop at typical site in Puerto Lapice. Continue to the natural border of "Despenaperros" and get into Andalusia, a region for famous for itself that shows and enormous heritage from a splendorous past.
On arrival at Cordoba you enjoy an impressive tour of its mosque and other sites that will ease our mind and spirit strolling through its narrow winding streets of the Jewish Quarter.
In the afternoon, after a short two hours ride reach Seville.

Pickup

Duration

From Time

BUS

Flexible

08:30 AM

04

DAY 04 | Seville

Seville, Spain

Enjoy a panoramic city tour of Seville (Seat in Coach).

Today morning enjoy panoramic city tour of Seville. Visit the exterior (outside) of the Cathedral, the second largest in the Catholic world after St. Peters in Rome, Santa Cruz quarter (a natural scenario of "Carmen" as well as a precisely where the myth of "Don Juan" developed), Maria Luisa Park and Plaza de Espana.

Pickup

Duration

From Time

Hotel

06:00 hrs

Flexible

The rest of the day is at leisure for you to discover exclusive views, specific flavours of this active full of light city.or In the evening enjoy Optional Flamenco tour.

05

DAY 05 | Seville - Granada

Granada, Spain

Transfer from hotel in Seville to hotel in Granada en route visit Alhambra (Red Palace) and General life Gardens (Seat in coach).

Drive east through the Caliphate road to the heart of Andalusia observing an endless number of olive trees on the way to Granada and its incredible and amazing monumental environment, last stronghold of the Moorish Kingdoms up to 1492.
Visit the world famous Alhambra complex and Generalife Gardens, that have inspired several authors with its sound and sights, such as the "Tales of the Alhambra" by W. Irving.

Pickup

Duration

From Time

Hotel

Flexible

Flexible

The rest of the day is at leisure for independent activities or you can select an optional gipsy Flamenco show at Sacromonte quarter.

06

DAY 06 | Granada - Valencia

After breakfast at the hotel, start driving looking for the Mediterranean coast.
Via Murcia, capital of the fertile garden of the Segura river, continue north via Alicante, the second largest city within the region of Valencia. Reach Valencia one of the main capitals of the Mediterranean coast with its modern Arts and Sciences Architectural Complex integrated by six elements: Hemispheric, Umbracle, Science museum, Oceanographic, Palau de les Arts and Agora. Valencia is also the home of the internationally well renowned and delicious "Paella".

Valencia, Spain

07

DAY 07 | Valencia - Barcelona

Barcelona, Spain

Transfer from hotel in Valencia to hotel in Barcelona, en route city tour of Valencia (Seat in Coach).

Today morning enjoy Valencia city tour. Drive through the old city showing the most prominent buildings, we will then be driven past the old riverbed of the Turia to the most avant-garde complex "Ciudad de las Artes y las Ciencias" to watch the emblematic exteriors of the six buildings.
Early afternoon, depart northward, all along the Mediterranean coast to Catalunya, via Tarragona, the Roman Tarraco. Barcelona is the principal Mediterranean city and is the homeland of the famous architect Gaudi symbol of the Catalonian modernism.

Pickup

Duration

From Time

Hotel

Flexible

Flexible

08

DAY 08 | Barcelona

Barcelona, Spain

Enjoy a city tour of Barcelona (Seat in coach).

Today morning enjoy city tour of Barcelona well known worldwide for the Olympic Games during 1992, drive along the main avenues with impressive modernist buildings by Gaudi such as La Pedrera, Casa Mila, etc. - declared World Heritage buildings. - The Montjuic Park with spectacular views of the city and harbour, Olympic Ring, monument to Columbus and the Olympic Port. The tour concludes in city center. (no hotel drop off).
Afternoon is for you to keep on discovering this city on your own.

Pickup

Duration

From Time

Hotel

06:00 hrs

Flexible

09

DAY 09 | Depart Barcelona

Today, you will be transferred to the airport in Barcelona for your flight back home.
We trust that you enjoyed your Flexihol Vacation. Please do give us your valuable suggestions on infodxb@coxandkings.com.

Barcelona, Spain

DAY 01 | Arrive Madrid

Welcome to Spain!! On arrival at airport in Madrid, you will be met by our assistant and transferred to the hotel and check-in at your hotel by 1400 hours.

As the capital of the Spanish Empire, Madrid was once the richest and most powerful city in the world. The power and glory of Madrid is reflected in its parks, plazas, boulevards and in the pride and panache of today's Madrilenos.

Madrid, Spain

The rest of the day is at leisure for independent activities.

DAY 02 | Madrid

Madrid, Spain

Enjoy a panoramic city tour of Madrid (Seat in Coach).

In the morning, proceed for a panoramic city tour. See the medieval origins of the city, like the Arabic fortress, at the Barrio de la Moreria, famous for its historical buildings. Drive through the courtesan district of the Hapsburgs characterized by Phillip II and its Renaissance and Baroque style buildings, Puerta del Sol, Plaza Mayor and Plaza de la Villa; the Madrid of the Bourbons and the complex town planning schemes of Charles III, the Royal Palace, Cibeles and Neptuno fountains and the Puerta de Alcala. Admire the XIX C. works such as Prado museum.
Enjoy contemporary Madrid with areas such as Gran Via, Castellana, the district of Salamanca, Plaza Castilla and Parque del Oeste, as well as commercial and financial areas of Modern Madrid, the emblematic Las Ventas bullring and the Santiago Bernabeu football stadium.
A stop will be made at the famous "Hard Rock Cafe" to enjoy a free drink.Note - (No drop to the hotel)

Pickup

Duration

From Time

Hotel

Flexible

Flexible

The afternoon is at leisure to explore the city (no drop at the hotel).

DAY 03 | Madrid - Cordoba - Seville

Today morning check out of the hotel as you are picked up at your hotel and transfer to bus terminal , located in the underground parking of the Plaza de Oriente.

Seville, Spain

Transfer from bus terminal in Plaza de Oriente to hotel in Seville, en route visit Puerto Lapice followed by a tour of the mosque and the Jewish quarter in Cordoba (Seat in coach).

Drive along La Mancha, Don Quixote's land. Stop at typical site in Puerto Lapice. Continue to the natural border of "Despenaperros" and get into Andalusia, a region for famous for itself that shows and enormous heritage from a splendorous past.
On arrival at Cordoba you enjoy an impressive tour of its mosque and other sites that will ease our mind and spirit strolling through its narrow winding streets of the Jewish Quarter.
In the afternoon, after a short two hours ride reach Seville.

Pickup

Duration

From Time

BUS

Flexible

08:30 AM

DAY 04 | Seville

Seville, Spain

Enjoy a panoramic city tour of Seville (Seat in Coach).

Today morning enjoy panoramic city tour of Seville. Visit the exterior (outside) of the Cathedral, the second largest in the Catholic world after St. Peters in Rome, Santa Cruz quarter (a natural scenario of "Carmen" as well as a precisely where the myth of "Don Juan" developed), Maria Luisa Park and Plaza de Espana.

Pickup

Duration

From Time

Hotel

06:00 hrs

Flexible

The rest of the day is at leisure for you to discover exclusive views, specific flavours of this active full of light city.or In the evening enjoy Optional Flamenco tour.

DAY 05 | Seville - Granada

Granada, Spain

Transfer from hotel in Seville to hotel in Granada en route visit Alhambra (Red Palace) and General life Gardens (Seat in coach).

Drive east through the Caliphate road to the heart of Andalusia observing an endless number of olive trees on the way to Granada and its incredible and amazing monumental environment, last stronghold of the Moorish Kingdoms up to 1492.
Visit the world famous Alhambra complex and Generalife Gardens, that have inspired several authors with its sound and sights, such as the "Tales of the Alhambra" by W. Irving.

Pickup

Duration

From Time

Hotel

Flexible

Flexible

The rest of the day is at leisure for independent activities or you can select an optional gipsy Flamenco show at Sacromonte quarter.

DAY 06 | Granada - Valencia

After breakfast at the hotel, start driving looking for the Mediterranean coast.
Via Murcia, capital of the fertile garden of the Segura river, continue north via Alicante, the second largest city within the region of Valencia. Reach Valencia one of the main capitals of the Mediterranean coast with its modern Arts and Sciences Architectural Complex integrated by six elements: Hemispheric, Umbracle, Science museum, Oceanographic, Palau de les Arts and Agora. Valencia is also the home of the internationally well renowned and delicious "Paella".

Valencia, Spain

DAY 07 | Valencia - Barcelona

Barcelona, Spain

Transfer from hotel in Valencia to hotel in Barcelona, en route city tour of Valencia (Seat in Coach).

Today morning enjoy Valencia city tour. Drive through the old city showing the most prominent buildings, we will then be driven past the old riverbed of the Turia to the most avant-garde complex "Ciudad de las Artes y las Ciencias" to watch the emblematic exteriors of the six buildings.
Early afternoon, depart northward, all along the Mediterranean coast to Catalunya, via Tarragona, the Roman Tarraco. Barcelona is the principal Mediterranean city and is the homeland of the famous architect Gaudi symbol of the Catalonian modernism.

Pickup

Duration

From Time

Hotel

Flexible

Flexible

DAY 08 | Barcelona

Barcelona, Spain

Enjoy a city tour of Barcelona (Seat in coach).

Today morning enjoy city tour of Barcelona well known worldwide for the Olympic Games during 1992, drive along the main avenues with impressive modernist buildings by Gaudi such as La Pedrera, Casa Mila, etc. - declared World Heritage buildings. - The Montjuic Park with spectacular views of the city and harbour, Olympic Ring, monument to Columbus and the Olympic Port. The tour concludes in city center. (no hotel drop off).
Afternoon is for you to keep on discovering this city on your own.

Pickup

Duration

From Time

Hotel

06:00 hrs

Flexible

DAY 09 | Depart Barcelona

Today, you will be transferred to the airport in Barcelona for your flight back home.
We trust that you enjoyed your Flexihol Vacation. Please do give us your valuable suggestions on infodxb@coxandkings.com.

Any items or services not specified in the itinerary 'TOUR PRICE INCLUDES' head.

Price / Dates

Package Price Per Person

Category

Departure Hub

Price Validity

Twin

Triple

Single

Cwb

Cnb

STANDARD

All

1st November, 2018 - 15th March, 2019

AED 4536

AED 4475

AED 6500

AED 4475

AED 3402

STANDARD

All

16th March, 2019 - 16th March, 2019

AED 4739

AED 4678

AED 6703

AED 4678

AED 3605

STANDARD

All

17th March, 2019 - 23rd March, 2019

AED 4536

AED 4475

AED 6500

AED 4475

AED 3402

FIRST CLASS

All

1st November, 2018 - 15th March, 2019

AED 5042

AED 4961

AED 7412

AED 4961

AED 3848

FIRST CLASS

All

16th March, 2019 - 16th March, 2019

AED 5123

AED 5042

AED 7493

AED 5042

AED 3929

FIRST CLASS

All

17th March, 2019 - 23rd March, 2019

AED 4840

AED 4759

AED 7209

AED 4759

AED 3625

Twin

- Twin Sharing

Triple

- Triple Occupancy

Single

- Single Occupancy

Cwb

- Child with bed

Cnb

- Child no bed

Notes :

Transport companies allow one suitcase per person only, with a weight limit of 30 kg for travel by coach/bus.

This is a third party product whereby the tour is operated on a Coach tour with English speaking tour escort.

The tour operator reserves the right to operate tours using a van, mini-bus or a full size coach depending upon the total number of passengers booked on tour.

On this coach tour, the hotels offered are outside the city-limits.

Hotels might charge you a security deposit or credit card for a particular amount. This amount will not be charged to your card but will act as a guarantee to hotel for utilization of room service.

Meals offered are local meals in restaurants or in hotels.

Itinerary descriptions are guaranteed with the exception of unforeseen conditions which include, but are not limited to, road closures due to weather, acts of God, safety concerns, changes to highway legal restrictions, and acts by third parties beyond the control of service provider.

Client requirement of any disability should be informed at the time of booking. Cox & Kings will make reasonable efforts to accommodate the special needs of disabled travellers, but is not responsible in the event it is unable to do so.

There will not be any deviation of any services allowed on tour.

There is no refund for any non-utilization of any services on or before tour.

Please go through to Cox & Kings how to book & terms & conditions Booklet before proceeding on your holiday plans.

TOUR DEPARTURE DATES

MONTH

DEPARTURE

MONTH

DEPARTURE

Apr 18

7, 14, 28

Oct 18

6, 13, 20, 27

May 18

5, 12, 19, 26

Nov 18

17

Jun 18

2, 9, 16, 23, 30

Dec 18

22, 29

Jul 18

7, 14, 21, 28

Jan 19

19

Aug 18

4, 11, 18, 25

Feb 19

23

Sep 18

1, 8, 15, 22, 29

Mar 19

16, 23

PAYMENT TERMS

PERIOD

PAYMENT AT THE TIME OF BOOKING

BALANCE PAYMENT

AMENDMENT CHARGES

CANCELLATION CHARGES

90 days prior to departure

100% of the Airfare, visa and Insurance +25% of the foreign
exchange amount.

44 days prior to departure

-

-

60 days prior to departure

100% of the Airfare, visa and Insurance +50% of the foreign
exchange amount.

44 days prior to departure

-

-

45 days prior to departure

100% of the Airfare, visa and Insurance +75% of the foreign
exchange amount.

44 days prior to departure

-

-

35 days prior to departure

100% of Airfare, visa and Insurance and foreign exchange
amount

Note:

Exchange rate will be applicable on the day you make the payment as
per company's rate card.

As per RBI norms, you need to provide pancard number. If you are not
holding pancard, you need to provide declaration in Form 60 along with
self-attested passport copy with address page or copy of Utility bill as
address proof i.e. telephone or electricity bill (if passport address is
different from current address).

LRS form for tour cost to be signed.

Prices are Per PersonNote:

Maximum 3 Adults or2 Adults+1Child is allowed in any Hotels in Europe.

Child below 4yearrs is free while sharing the room with parents. (01 Child
per room maximum).

This tour might be a combination of different programs. If applies there
might be a change in the tour escort and passengers between the programs.

There is no tour escort service for Madrid portion of the tour.

In the event that the panoramic tour of Madrid is not operated for
technical reasons will be replaced by the Madrid hop-on hop-off bus 1 day
instead.

Barcelona local city tax is not included, to be paid directly to the
hotel.

Hotels Info

No hotel found

Map

How to book

Step 1

You can book our Cox & Kings FlexiHol holidays and make all payments to us both Online and Offline modes or through a combination through our offices, agents, your own travel agent, website, etc.

Step 2

A passenger travelling should have a valid passport with at least six months validity from the date of return from the tour and have been granted necessary visa, travel insurance, medical insurance and any medical inoculations as applicable..

Step 3

We need the passport (in original) of each tour participant to be submitted to us at the time of booking.
Please read the Booking Form, Terms & Conditions, How to Book, Tour Brochure
/ Itinerary, Offers, Promotions, if applicable which are enclosed. Please complete and sign one Booking Form and Terms and Conditions per party. In cases where tour participants belong to more than one family under a single form, it shall be signed by the head of each family assuming full responsibility for self and others. If the Booking Form is signed by anyone else and not all family heads, it shall be conclusively presumed that the signing persons had the necessary authority given to them by the members of other families to sign on their behalf assuming full responsibility to enter into a binding contract with the Company. Signing of the Booking Form and payment receipt issued for payment made towards the Tour Cost shall be a legally binding contract between the parties. Along with the Booking Form, please enclose the non-refundable interest free advance amount and the visa - advance which unless otherwise provided is as under:

FOR FLEXIHOL PACKAGES (TABLE 1)

BOOKING PERIOD

AIRFARE, VISA FEES AND INSURANCE CHARGES

LAND ARRANGEMENT ADVANCE PAYMENT

90 days prior to departure date

Charges as applicable to be paid at the time of booking.

10%

60days prior to departure date

Charges as applicable to be paid at the time of booking.

25%

45days prior to departure date

Charges as applicable to be paid at the time of booking.

50%

30days prior to departure date

Charges as applicable to be paid at the time of booking.

100%

FOR CRUISE VACATIONS (TABLE 2)

BOOKING PERIOD

AIRFARE, VISA FEES AND INSURANCE CHARGES

CRUISE ADVANCE PAYMENT

75 days prior to departure date

Charges as applicable to be paid at the time of booking.

AED 1250/- per person

74-60 days prior to departure date

Charges as applicable to be paid at the time of booking.

50%

59-0 days prior to departure date

Charges as applicable to be paid at the time of booking.

100%

Note:
If there is any Land Arrangements purchased in conjunction with Cruise Vacation, please refer the Table 1 for Land Arrangements payments.

Notes for both the above tables:
1. The prices quoted are subject to availability at the time of booking and also subject to change.
2. Rate of exchange will be as per the day of payment.
3. Any additional taxes shall be applicable in addition to the aforesaid payments.
4. The non-refundable advance would be adjusted towards the cost of the tour
once the final payment is made.
5. If the tour participant /s cancel the booking after the payment of interest free, non-refundable advance for any reason whatsoever or failure to pay the entire tour cost, the said advance shall stand forfeited.
6. At the time of booking, you need to pay the full amount for your air ticket (inclusive of taxes), visa and insurance. On receipt of the payments into our account, we will start the process of ticket issuance, visa facilitation and insurance and simultaneously book your land arrangements. Please note that air ticket prices are dynamic and are subject to change unless ticketed. Air tickets once issued are governed by amendment and cancellation policy of the respective airlines which may range from AED 320/- and may go upto
100% of the total fare payable. Please visit the website of the concerned airlines for further details.
7. In case your visa is rejected or you decide not to proceed with your booking, the visa fees and any supplementary charges like courier fees, Visa facilitating charges, SMS charges, any urgent fees charged by the consulate along with our administrative charges are 100% non-refundable.
8. Tours involving Cruises, Coach Tours, and Train Tours, Holiday Homes and
/ or any other third party product will also involve the payment of the advance required by the third party supplier. This additional advance will be confirmed and collected at the time of booking.
9. Packages booked during trade fairs, events or festivals may call for extra charges and immediate cancellation charges which will be informed before proceeding with the booking.
10. Conditional OR Promotional prices periodically launched may call for full payments with change in Cancellation policy.

Step 4

Based on the tour option chosen, you have to obtain your visa before departure. Visa costs will be advised by your Sales Officer. Your Visa cost includes, documentation fees, administrative fees and may or may not include visa fees. The visa fee does not include any supplementary charges like courier fees, urgent fees charged by the consulate and all other fees / prices that are explicitly mentioned as included in the visa fees.

Please take note that if you are flying, you may transit through different countries for which there may be change in visa requirements such as multiple entry visa or a transit visa. It shall be your responsibility / liability to ensure issuance of the necessary / proper visa.

As granting or rejecting visa is the sole prerogative of the concerned sovereign governments, Cox & Kings does not guarantee the issuance of visa. Cox & Kings is merely a facilitator.NOTE: Please note that respective destination's immigration and visa procedures on arrival can change at any time.

Step 5

1. UAE Exchange : You can make payments through any of the UAE Exchange branches in UAE

2. Cash

3. Cheque / Demand Draft / Pay order

The cheque / demand draft / pay order has to be drawn in favor of "Cox & Kings Tours LLC" and payable at our Branch office, franchisee, Head office and / or Travel agent nearest to you. In case of Cheques, it is subject to realization.

4. Debit / Credit Card

You can make the payment by credit card provided the credit card is

physically produced at the Cox & Kings Cashier office.

Bank Charges will be applicable for every transaction

You shall be solely liable / responsible to bear all bank transfer charges.

You can also make a online payment through Company's website www.coxandkings.ae using Credit / Debit Card and Net banking

5. Bank Transfer

For payment by NEFT / RTGS, the following are the payment details are as follows.

Account Name

Cox & Kings Tours LLC

Bank Name

ADCB

Account Number

10181779406002

Swift code

ADCBAEAA

IBAN no

AE310030010181779406002

Branch Code

252

Branch Code

Karama, Dubai UAE

When you make payment to your Travel Agent, it would not constitute payment to us until the same is remitted to our account.
On payment of the advance amount, you will receive a receipt and invoice from Cox & Kings Tours LLC office for the amount paid, within a few days. Your invoice is a confirmation of your booking, however, the same is not valid for traveling on tour.

Step 6

For 'FlexiHol' all services will be as per those specified / confirmed and paid for as per the Invoices and Service Voucher(s).
A Service Voucher is the written confirmation of your tour and entitles you to travel on the tour and must be presented by you to the Service Provider as applicable on the first day of the tour. No services will be provided if the Service Voucher in original is not in your possession. It is your responsibility to check the Service Voucher(s) carefully and to let the concerned executive at Cox & Kings sales office or franchisees or Preferred Agent or your Travel Agent know immediately in the event of any error. Important / emergency contact numbers are printed on the Services Vouchers and / or the briefing sheet provided to you.
Please refer to Booking Amount and Payment Head for due date for payment. Once you make the balance payment in full, you will receive the Service Voucher(s) with your air-tickets, if applicable approximately 7 days prior to your departure date provided you adhere to the time schedule of documentation.

Step 7

It is entirely your responsibility to hold and carry on tour valid travel documents including airline tickets, Service Vouchers and your Passport with necessary Visa and Immigration clearance (if applicable), confirmed air tickets, documents confirming insurance to cover risk to life, limb and property for the entire duration of the tour, medical clearances, inoculation / vaccination certificates, as the case may be, to be able to travel as per the Tour Itinerary.
We would not be responsible / liable in any way for any error that may occur on the stamped visa by the Consulate / Embassy regarding names, attachment of wrong photographs, wrong passport number, duration and type of visa (single / multiple) entry.
We would not be responsible / liable for any loss of your documents, which are returned to us by the Embassy / Consulate through third parties, nor if your documents are lost / misplaced / delayed when sent through a courier company from one office to another or from the office to Embassy / Consulate / Travel Agent / Visa Agent and back. In the eventuality of any such loss, we would put in best efforts to retrieve the lost documents. However, if the lost documents cannot be retrieved, we would render assistance in obtaining duplicate copies or certified copies of those documents from the concerned authorities.
Please take note that if you are flying, you may transit through different countries for which there may be change in visa requirements such as multiple entry visa or a transit visa. It shall be your responsibility / liability to ensure issuance of the necessary / proper visa.

Step 8

It is necessary for you to ensure that you have the appropriate passport, which is valid for at least six months from the date of return from the tour or as applicable. Furthermore, you will be required to take the appropriate visa for going on the tour. We provide you visa guidance services for which we will charge you. Such charges may or may not include the actual visa charge and costs incurred but will include our service charge. However, it excludes any supplementary charges like courier fees, urgent fees charged by the consulate.
Please note that it is totally at the discretion of the concerned Consulates / Authorities to grant / reject your visa. It will be your responsibility / liability to apply for the visa with a complete set of documents required by the Embassy / Consulate within the stipulated period, thereby ensuring the issuance of correct visa and timely compliance of the Visa formalities required for the tour you have booked.
In the event the application for visa made by you or the Company on your behalf is rejected by the concerned Embassy or Authorities due to inadequate documents furnished by you or where the visa could not be processed due to late submission of application by the tour participant or due to any other reason whatsoever, the Company shall not be liable or responsible for the same. The consulate may require further documentation and / or personal appearance.
Even if visa is rejected, you would be liable / responsible to pay the stipulated visa fees, cancellation charges and service charges of the Company. In such a situation, the Company suffers losses because, sometimes, cancellation is made at a time of holiday rush like trade fairs, special events. and the suppliers such as hotels, cruises, airlines etc. have 100% cancellation charges.
Under the circumstances, you agree not to proceed legally against us unless there is a manifest error from our end.

Step 9

It is recommended that you purchase an Overseas Travel Insurance to cover the risk to life, limb and property whilst on tour from the insurance company identified and recommended by Cox & Kings Tours LLC at the prescribed rate.
You must read the terms of insurance coverage and check the accuracy and correctness of the policies so obtained and in case of any errors or lapses report the same to the insurance company to rectify it as the Company is merely a facilitator and will not be responsible / liable for any future consequences.
The cost of travel insurance premium is excluded from the package cost. Kindly ensure that the insurance cover you purchase would be valid for the duration of the trip. The cover would be valid for the duration of the trip and relate to persons upto the age of 65 years. Please ensure that you carry your travel insurance policy document with you on the tour.
All the passengers up to the age of 65 years are covered under the insurance policy.All the passengers above the age of 70 years have to undergo specified medical tests by the insurance company at their cost after which the policies are issued. It must be noted that any pre-existing diseases declared or undeclared are not covered under this insurance policy.
If any adventure sports are included in the tour package, you shall avail of the same at your own risk having regard to your medical condition. We shall not be liable / responsible for any death, injury or other loss due to your participation in such adventure sports and any release form that you may be required to sign by such person / service provider / club / association / organization / hobbyist / institution will be binding.
Please take note that, in case of death of tourist(s) all the arrangements for transportation of the dead body including procuring the death certificate, post - mortem, repatriation of dead body and all personal effects / property and insurance claims etc. shall be made by accompanying relative and / or accompanying known acquaintances of the deceased. The Company shall not be responsible / liable for extending any help for the same. The entire expenses shall be borne by the accompanying relative and / or accompanying known acquaintances of the tourist. The Company or any tour leader shall not be responsible / liable for the same. In case any of the relatives wants to visit the country where the tourist has expired, all the necessary arrangements shall be made by the said relatives only.
Please note that you have a direct contractual relation with the insurer and they are directly responsible with you for this relationship. You shall directly submit claims to the insurance company. The insurance company shall directly pay the settlement amounts to you and any dispute with regard to rejection of claim or adequacy of settlement amount shall be settled by you directly with the insurance company.

Step 10

If af ter the initial booking of the tour, you wish to make any amendment in the ser vices, you will be required to make a written request and obtain an acknowledgement of the same from our Sales Of f icer. Change in ser vices would include change of destination, change of depar ture date, addition to the ser vices, deletion of the ser vices, change in passenger number. The requests are subject to availabilit y and you would have to pay extra charges towards such amendments in ser vices. Cancellations will be applicable if the change of ser vice falls within the cancellation period. Terms and Conditions shall apply.

Step 11

It is absolutely necessary to have your return air seats to UAE confirmed prior to
your departure from UAE.
If you wish to change the date of your return journey after depar ture from UAE, you will have to pay a "Change in Reser vation Fee" if any, directly to the airline and it will be subject to the availability of seats and / or of the booking class. Change in reser vation fee per person, per sector, per change can range between and / or USD 75 to 200 and we will not be responsible / liable for the same.

Step 12

In case you are coming back on a later date after the tour ends, it shall be solely your responsibility / liability to re-confirm air tickets 72 hours prior to the departure.

Step 13

It is clearly understood that there shall be no refund or compensation whatsoever for unutilized services. This general rule applies to all kinds of non-utilization or under-utilization of tour services, whether of the whole or part of the tour and whether as a matter of your choice, or caused by your fault or compelled by circumstances such as ill-health, weather, external factors etc.

As a consequence of the above rule, please note that no refund will be admissible in the following circumstances (amongst others).

If you fail to join the tour at the commencement of the tour or join later or leave before culmination of the tour for any reasons whatsoever.

If you fail to or are unable to utilize any of the services on the tour like airline travel, hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc. due to any reason whatsoever such as late reporting, ill-health etc.

If you terminate your participation in the tour due to your own fault, negligence or breach of these Terms.

Step 14

If circumstances make you cancel your tour, the cancellation must be intimated to us in writing duly signed by each of the Clients seeking cancellation at the Registered Office address at Cox & Kings Tours LLC, PO Box 31126 Suite No: 606 & 607, 'The Business Center' Near Burjuman Metro Station - Exit 4
Bank Street, Bur Dubai. Dubai, UAE or via fax no +971 4 3572599 or email us at infodxb@coxandkings.com.

In case of cancellation the following cancellation shall apply:

FOR FLEXIHOL (TABLE 1)

WHEN A CANCELLATION IS MADE

CANCELLATION CHARGES
LAND ARRANGEMENT ADVANCE PAYMENT

AIR TICKET, INSURANCE AND VISA

LAND ARRANGEMENT

59 days prior to departure date

Cancellation policy of the air ticket as per the fare rules plus applicable administrative charges

Note: If there is any Land Arrangements purchased in conjunction with Cruise
Vacation, please refer to Cancellation Table 1 for Land Arrangements payments.

Please note:
1) In case of third party products such as bus, train tickets, certain premium hotels, services during trade fair period, festive period, the rules relating to cancellation and the cancellation schedule prescribed by the concerned third party service provider would be applicable. In addition to the above penalties, we have the right to claim service and communication charge of AED 320/- per person additionally.
2) Post deduction of cancellation charges along with service tax, your balance amount will be refunded.
3) Booking Form signed by one or more person / communication signed by such signatories would be treated as valid communication for cancellation for all such person mentioned in the form assuming full responsibility. The computation of the period of notice of cancellation shall commence only from the time the written request reaches the Company at its office in Mumbai on working days within office time.
4) It is clear understanding between the parties that for the purpose of this clause cancellation can be due to any reason whatsoever including the reason of inability to participate due to any reason including medical, death, court orders, non-availability of documents etc.
5) The company reserves the right to cancel any tour prior to departure without assigning any reason and all monies paid by you will be refunded forthwith in Indian Rupees only after deducting the actual expenses incurred by us on your booking like visa, insurance premium, ticket cancellation charges, administrative charges and other overheads expenses etc as applicable from time to time and case to case, but no compensation and / or interest are payable.
6) In the following cases you shall be deemed to have cancelled the tour even if no cancellation notice is issued by you:
(i) In case of visa rejection, you would be deemed to have cancelled on the date of intimation of such rejection.
(ii) If you fail to pay the tour cost in time or if you commit any other default in relation to your booking, we may treat such failure or default as a cancellation of the booking by you. In such case, the cancellation charges shall be computed with reference to the date on which we issue you a notice of cancellation;
(iii) If on your failure of payment or other default, no notice of cancellation is issued by us but your payment or default remains outstanding on the date of departure, the booking shall be deemed to have been cancelled by you without any advance notice, inviting the applicable cancellation charge.
7) You expressly agree to abide by the foregoing terms and conditions.

Step 15

Refunds (if any) for the amendments and / or cancellations will be paid directly to you without interest by the concerned Cox & Kings Tours LLC Office / Franchisee / Preferred Agent / Travel Agent through whom you have forwarded your payment to us after deduction of the applicable taxes. It would take at least 60 days for us to refund the money, depending upon the refund policy of Airlines / Suppliers. In case of refunds, the same will be paid in AED only at the prevailing buying rate on the date of refund as per existing statutes, rules and regulations.The decision of the Company as to the quantum of refund shall be final and binding upon you.

Step 16

As to the interpretation of the foregoing, the decision of Cox & Kings Tours LLC shall be final and binding upon you. We reserve the right to change the Terms & Conditions any time without any prior notice and without assigning any reason.

Step 17

This How to Book Document is solely subject to Mumbai jurisdiction.

Customer Initials:_________________________________________

Cox & Kings Staff Initials:___________________________________

Terms & Conditions

1. "You" means the person/s in whose name
and / or whose behalf the booking is made.
Alternatively, the reference may be made in
the third person as "tour participant" / "they" /
"Client" / "them" / "his" / "her".
2. "We" / "Us" / "Company" means Cox & Kings
Tours LLC.
3. "Infant" / "Child" mean respectively a person
below the age of two years and a person more
than the age of two and below the age of
twelve years.
4. "Contractor" / "Supplier" means supplier of any
infrastructural facility and shall include hotel
managements, airlines, caterers, restaurants,
places of entertainment like theme parks,
museums, art galleries shipping company,
railway, ferry, cruise, coach etc. who are to
provide the services to the Clients.
5. "Tour cost" means the tour cost mentioned in
the price grid / brochures / online and other
payments such as taxes, surcharges etc
payable by the Clients to the Company.
6. "Brochure" means printed brochure, website,
itinerary, leaflets, booklet, price grid.
7. "Website" means www.coxandkings.ae
8. "Web pages" means pages on the website
9. "Cancellation Policy" means and includes all the
cancellation charges levied by the Company from
time to time, third party cancellation charges etc.
as more particularly described hereinbelow or any
other documents.
10. "Visa Cancellation Policy" means and includes
all the cancellation charges levied by consulate
which also includes visa fees and any
supplementary charges like visa facilitation
charges, courier fees, SMS charges, urgent
fees charged by the consulate in addition to the
administrative fees charged by the Company.
11. "Visa" means a Certificate issued or a
stamp marked (on the applicant's passport)
by the immigration authorities of a country
to indicate that the applicant's credentials
have been verified and he or she has been
granted permission to enter the country for
a temporary stay within a specified period.
(Note: The Company does not have any role
to play for issuance / rejection of Visa other
than being a facilitator)
12. "Jurisdiction" means the geographical area
over which a court or government body has the
power and right to exercise authority. Parties
hereto agree to confer exclusive Jurisdiction to
Mumbai Courts / Forums.
13. "Terms and Conditions" means these terms and
conditions and includes the How to Book Rules,
Booking Form, Web Pages, Brochure, Price
Grid, Itinerary, Promotion Booklet and other
documents as may be notified from time to time.

We make all possible efforts to secure services
from reputed suppliers for you so that you can
travel safely and securely and you get best
value for money. Our individual customized
tours are known as 'FLEXIHOL'. We also sell
travel related products designed and operated by
Third Parties. All our products are sold subject
to these Terms and Conditions, How to Book
Rules, Offers, Promotions and Booking Form
(collectively referred to as "Terms and Conditions"
for the sake of brevity) and the contract between
the Client and us shall be governed by the same.
In the event of the Client booking through us any
third party tours or travel products or services,
the Terms and Conditions specified by such
Third Party / Tour Operator, including their
payment schedule, cancellation, refund, rules and
regulations etc. shall be applicable, in addition to
our Terms and Conditions. In order to avoid any
misunderstanding kindly read the Tour Brochure,
the Price Grid, the Booking Form and the Terms
and Conditions carefully.

Brochures are printed several months in advance
and the description of the services mentioned in
the Brochure, are as normally available and as
accurate as possible. Circumstances beyond our
control like major road works, traffic congestions,
weather conditions, fairs, festivals, sport events,
political / religious gatherings, strikes, change
of management / closure of hotels / restaurants,
over booking of hotels / flights, cancellation / rerouting
of flights or railways, closure of / restricted
entry at a place of sight seeing may result in
changes in the services / itineraries. Therefore,
we reserve our absolute right to alter, amend,
change or modify the Tour Package, Itineraries,
Tour Schedule, Travel Plan, Tour arrangements
and sightseeing mentioned in the Brochure.
Where we may know of these changes sufficiently
in advance we may notify you. There are also
very big Fairs and Exhibitions and events lasting
up to 2 weeks or even more, where all the hotels
are fully booked several years ahead. In such
cases, the applicable cancellation charges levied
by third party suppliers such as hotels, cruises,
airlines are 100%, which are payable by you.
Every effort is made to avoid such dates, but in
the few instances where it is unavoidable, it may
be necessary to stay in hotels in other cities. (This
would be advised at the time of booking). We
request your co-operation where such changes
are made. No complaints or grievances in this
regard would be entertained either during the
tour or after the tour has concluded. Photos of
meals / hotel rooms / transportation / sightseeing
/ properties published in the Brochure are only
for reference and may differ from the actual meal
served / sights etc. Distance, Exchange Rate,
Visa regulations and temperatures etc. mentioned
in the Brochure are approximate or may vary.
In case the alternate arrangements made are
materially superior as compared to the ones
described in the Brochure, we reserve the right to
charge extra for the same anytime.

In the event you are booking through us a tour
/ travel service of any third party operators, the
terms and conditions of such third party operators,
including their payment schedule, cancellation,
refund etc, shall be applicable to you in addition
to our Terms and Conditions.
We do not take any responsibility of third party
products displayed on our Website and cannot
give any assurance or warranty regarding
contents, quality or safety of the product in any
way, nor would we be liable / responsible in any
manner whatsoever for any deficiency, loss,
damage or injury sustained by you as a result of
availing such products and services.

Please refer to the relevant section in the Price
Grid. For FlexiHol, all services will be as per those
specified / confirmed and paid for as per the
Invoices and Service Vouchers. If you avail any
service which is not included in the Tour package
or get yourself upgraded, then the payment for
the same will have to be cleared by you directly.
Please note that porterage, tips, gratuities, room
service, laundry, excess baggage charge, a la
carte meals, alcoholic beverages, mineral water,
soft drinks, paid toilets, personal expenses etc.
are not included unless specifically mentioned as
included in the Brochure or Price Grid.

Client traveling by air will be subject to the airline
restrictions / limitations on baggage weight / size
/ number from time to time. Traditionally, each
airline allows their customers to bring one carryon
bag and one personal item, such as a pocket
book, backpack or laptop bag. The dimensions of
the handbag should not exceed 115 Linear cms
and weight should not exceed 7 kgs.
Currently, the airline restriction is 20 kgs for
economy class on flights to all destinations except
U.S. and Canada where a person may carry 2
pieces of checked in baggage and 1 hand bag.
Furthermore, baggage is not included for internal
flights in USA. One needs to pay for every piece
of baggage checked in. The charges vary from
USD 25 to USD 35 per bag. Please check with
our sales staff for correct details.
We are not responsible / liable, in any manner,
if you are unable to carry any baggage or if you
have to pay any extra-charges due to restrictions
imposed by the airline. You shall be liable /
responsible to pay all such charges directly to the
airline. Also, we are not responsible / liable for
any loss or damage to baggage while it is in the
custody of the airline.
Baggage allowance is based on a Weight or
Piece (number of bags) concept. Please note
that each airline has a different set of rules,
regulations and restrictions and furthermore,
airlines keep changing the rules quite frequently.
Please refer to the concerned airlines website
and keep yourself updated.
As porterage is not included in the tour price
and due to limited space for luggage in the
coach, we recommend that you carry per person
one single suitcase of a size of 158 cms (width
+ length + height) preferably with wheels for
sake of convenience. All baggage and personal
effects are at all times and in all circumstances
the responsibility of the Client. Please be careful
to ensure that cameras, binoculars, musical
instruments, mobile phones, credit / debit cards,
ornaments, traveler's cheques, currency notes,
travel documents should never be left unattended
in the hotel, restaurant, aircraft, coach or any
other mode of transportation, at the place of
amusement / sightseeing and / or at the railway
station. Similarly the aforesaid items should
not be kept in the checked-in baggage. If you
misplace or lose any moveable property we will
not be in any way responsible and / or liable. We
may not be in a position to assist and / or lodge a
complaint with the authorities.

We shall in no circumstances whatsoever be
liable / responsible to you or any person travelling
with you, for loss of baggage by the airline,
failure to provide meal of your choice by the
airline, denied boarding or down-gradation due to
overbooking or any other reason, failure on the
part of the airline to accommodate you despite
having confirmed tickets, quality or quantity
of meals offered by the airlines, flight delays
or rescheduling, flight cancellation, changes
of flight schedule or routing, change of airline
mentioned at the time of booking etc. In these
circumstances, we will not be liable / responsible
for the injury, loss or inconvenience suffered by
you but you will be free to pursue your remedies
against the concerned airline.

AIRLINE, AIRPORT OR WEATHER DELAYS:
The Company is not liable / responsible for any additional expenses or loss that may arise from government regulation or order affecting the aircraft, strikes and labour disputes causing cessation, slowdown or interruption of work, meteorological conditions, security risks, or any other causes that are beyond the Company's control but which may affect concerned airline's ability to operate flights on schedule. The Company will not reimburse any additional expenses incurred by you as a result of such events or delays. The Company will not refund any unused portion of air tickets purchased in the event of such delays or due to any reasons beyond its direct control.

SAFE DEPOSIT LOCKERS:It is advisable that the tour
participants carry their valuables on their person at all times. If Safe Deposit
Lockers are available, the tour participants should avail the facility at their
own risks and liability. This facility may be additionally charged by the hotel,
which will have to be directly paid by the Client to the hotel. If the Safe
Deposit facility is not available, the tour participants must take all necessary
precautions in protecting their valuables as the Company / Service Providers /
Company's representatives shall not be liable / responsible for any loss of
valuables or for making good such loss.

YOU ARE RESPONSIBLE FOR YOUR DOCUMENTS AND
POSSESSIONS:You will have to take the risk and responsibility of
all your baggage, belongings, currency, valuables, documents and personal
effects (collectively 'baggage') at all times during the tour, whether during
travel on the airline or during your stay in hotel or during your travel in
coaches, while on excursions or otherwise.If you forget to carry or if you
lose essential travel documents such as passport, visa, tickets etc., you may be
compelled to curtail the tour and you may have to incur extra expenses, for
which you alone shall be liable / responsible.In view of what is stated
above, please carefully note that:1. We shall not be responsible or liable
for any loss or damage in respect of your baggage etc. or their contents whether
due to theft, accident, negligence or otherwise;2. We shall not be
responsible / liable for any cancellation or curtailment of your tour compelled
by any such loss of baggage etc. and we shall pay no compensation or refund to
you;3. Some coverage in respect of baggage loss or damage may be provided by
insurance. It is advisable that you do not carry valuables on the tour.
However, if you carry any valuables, we recommend that you use all available
facilities to keep them secure during your tour. In this regard, some hotels
provide Safe Deposit Lockers (which may be charged separately). In case of
airlines, we recommend that you declare your valuables to the airline at the
time of check-in and pay an additional charge, as may be stipulated by the
airline, to make the airlines responsible for valuables. Without such
declaration, airlines can invoke limitation of liability protections provided in
international conventions and laws.If your baggage is lost or misplaced at
any time during the course of your tour, it is your liability / responsibility
to take all appropriate actions to file complaints with the concerned
authorities, including police, airline office etc.

TIPPING:Tipping is customary (unless otherwise stated
in the Brochure; price grid) in all parts of the world for services rendered
(e.g. porters, coach drivers, guides etc). Your Sales advisor will guide you in
this regard.

PUNCTUALITY:This is a measure to ensure your safety and
time discipline. Clients will have to strictly adhere to the prescribed
timetable for the day. Please adhere to time discipline so that scheduled
sightseeing is not missed due to your actions. In case any sightseeing or
services are missed due to your default the same will be nonrefundable. Tour
participants are requested to strictly follow the time schedule given at all
times including the departure time from the hotel, sightseeing places,
etc.

MEALS:
If availed of meal option on a FlexiHol tour, there are pre-set menus provided at standard Indian restaurants. We, however, reserve the right to change the meal arrangement, where circumstances compel us to do so. Unlike an airline, we cannot process for a special meal, diet meal, quantity of meal etc. nor can we guarantee a special diet for customers. In the event that the Client wakes up late and misses breakfast and in the event that the Client is out on his own and reaches late and misses meals, then no claim can be made by him for the meal which he has missed and not utilized. Please note that meals do not include alcoholic and non-alcoholic drinks.

CURRENCY AND TRAVELLERS CHEQUES:We suggest you to take
your tour spending money partly in currency notes, and partly in alternate form
i.e. Travel Currency Card. You may approach the foreign exchange counters who
will step in to assist.

HOTELS:Keeping in mind the individual family traveler,
we take great care to select hotels which are chosen both for their location,
comfort and great value. Generally hotels charge a higher rate during major
events / conventions and trade fairs and wherespace availability is
difficult, there is a possibility of your hotel being located further away. The
hotels in the city have mostly twin bedded rooms whereas Holiday Resort
accommodation tends to have holiday homes, villas with double bedroom
configuration. In certain cities single rooms are much smaller than the twin
room. The table below gives you the standard check-in / check-out timings in
respective countries alongwith the maximum number of occupants in a room.
However certain theme based hotels may have different timings and certain rooms
may have specific occupancy numbers.

Destinations

CheckIn Time

CheckOut Time

MaximumOccupantsin a
room

Europe

1400 hrs

1200 hrs

3 Persons

America

1500 hrs

1200 hrs

4 Persons

Asia

1400 hrs

1200 hrs

4 Persons

Arabia

1400 hrs

1200 hrs

4 Persons

Australasia

1400 hrs

1100 hrs

4 Persons

Africa

1400 hrs

1100 hrs

4 Persons

Islands ofIndian Ocean

1400 hrs

1200 hrs

4 Persons

Please note:? Early check-in and late check-out is subject to
availability if requested but cannot be guaranteed unless pre-paid and confirmed
in advance.? Connecting OR adjoining rooms is requested but cannot be
guaranteed.? Triple Rooms are usually no larger than twin rooms in size; a
third bed is often a rollaway bed in a twin room.? Generally hotels require
your Credit / Debit Card / Cash Guarantee for incidental charges, which are
adjusted at the time of check-out.? Certain cities in Europe have introduced
a City Tax of EUR 2 to 3 per person per night which is payable by the consumer
at the time of check-out.? Few hotels do offer free WIFI facility whereas
certain hotels charge a nominal fee, we recommend you study the hotel policy at
the time of check-in.? Any damage caused to the hotel property by you will
have to be paid by you directly to the hotel and we would not be responsible and
/ or liable for the same.

TRANSFERS:Transfers are provided depending on the tour
booked and this will be clearly mentioned in your itinerary.Transfers are
provided depending on the tour booked and this will be clearly mentioned in your
itinerary.

Seat In Coach Transfers / Tours:? This service is based
on air conditioned (SIC) Seat in Coach / Van / Hotel Shuttle. The size of the
coach may vary depending upon the number of tourists travelling.? SIC
transfer is economical, offers great value for money and ideal for budget
travelers. Based on a shared vehicle transfer, you share your coach / van seat
with other tourists.? SIC Transfers / tour operates at a pre-decided time
and designated point.? The SIC tour may operate from hotel or from a city
centre location; cost of transportation to the city centre location is not
included. In some destinations the pickup and drop off service from the hotel
may cause a time delay and service is slower than private services.? SIC
Sightseeing tours are conducted by English speaking guide.

Private Transportation:This service offers you to have
your own privacy and convenience to travel at a pre-decided time. Depending upon
your budget we may offer an air-conditioned vehicle. The class of the vehicle
offered may vary depending on your needs and budget.? In certain
destinations, the driver acts like guide whereas in other destinations, we have
a separate licensed English speaking guide for sightseeing services.? It
cannot be assumed that the vehicle is at disposal throughout the day and may
only cover transfers.

CAUTION:For all transfers and tours please wait at the
Bell Captain or Concierge Counter at least 10 minutes before the scheduled
pick-up time. DO NOT WAIT IN YOUR ROOM OR IN HOTEL'S COFFEE SHOPS. Please be
punctual as most of the hotels do not allow waiting in the driveway area for
security reasons.

ACCOMMODATION FOR CHILD BELOW 12 YEARS OF AGE:It is
expressed and given to understand that a child below 12 years of age who is
booked on the tour paying the special rate without a bed will not be provided
with a bed in the hotel while on the tour under any circumstances unless a
supplement cost is paid. In case the Client decides to make any change in the
rooming while on the tour then they shall be bound to pay additional amount
charged to them by the concerned Hotel directly to the Hotel.

CONDITIONS OF PASSAGE:These conditions are applicable to
every Client of the Company, who books a Brochure Tour or any Special Tour or
travel arrangement. In the event of a Client booking through us a Tour or Tour
Arrangement of any other Tour Operators like Hotels, Airlines, Cruise etc., the
'Terms and Conditions' specified by such Tour Operator, including their payment
schedule, cancellation, refund, rules and regulations etc. shall be applicable,
in addition to our 'Terms and Conditions' while determining the contractual
relation between the Client, the Tour Operator and us.

SCOPE OF ACTIVITY:We are travel and tour organisers
only. We do not control or operate any airline, nor do we own or control any
shipping company, coach or coach company, hotel, transport, restaurant,
railways, cruise or any other facility or service mentioned in this Brochure.
Though we take care in selecting all the ingredients in your tour, we can only
select and inspect them. As we have no control in running them, we cannot be
responsible / liable for any deficiency in service, delays, improper services
provided by any agency, airline, transport, hotel, cruise or any provider of
services, for any injury, death, loss or damage which is caused by the act or
default of the management or employees of any hotel, airlines, shipping
companies, cruise, coach owners / coach operators / tour operators who are the
Company's independent contractors.We are also not responsible / liable for
the delay or deficiency in services provided by agency, airline, transport,
hotel, cruise or any provider of services, and / or any act or actions of
co-travellers, co - copassengers which may result in injury, damage to the life
/ limb or property of the Clients or interfere with enjoying or availing the
following and / or the other services to be provided on the
tour.

REGISTRATION:The Client has been supplied with details
for the tour arrangements and the Tour Brochure / Itinerary for the relevant
year and season. The Client shall read the same as well as the Booking Form,
Terms & Conditions, How to Book, Tour Brochure / Itinerary, Payment receipt
carefully before filling and signing the same, which shall be binding on the
parties and shall constitute a contract between the parties, on the Client
signing the Booking Form and making payment towards the prescribed
non-refundable interest free advance amount. In case of one or more but not all
Clients signing the 'Booking Form', it shall be deemed and construed that the
others have duly authorised the concerned signing Client/s assuming full
responsibility. In cases where the Travel Agent through whom the Clients have
booked the tour signs the Booking Form for and on behalf of the persons named in
the Booking Form, it shall be deemed and construed that the Clients have duly
authorized the said Travel Agent to sign on their behalf assuming full
responsibility. The signing of the Booking Form by the Client or by their Travel
Agent shall mean acceptance in totality of the Terms and Conditions contained
herein by the Client/s.No person including the Employee/s and the Agent/s of
the Company other than the Company, in writing, has the authority to vary, add,
amplify or waive any stipulation, representation, Term or Condition set forth in
this Brochure. Any assurance given by any person shall have no consequence.
The Company reserves the right to decline to register any person/s as
Client/s for any Tour or to cancel their registration without assigning any
reason.

BINDING CONTRACT:There is no contract between the
Company and the Client until the Company has received the appropriate
non-refundable advance. The full payment must be received in accordance with the
procedure laid down in the Brochure under the heading "HOW TO BOOK". If not paid
in that time, the Company reserves the right to cancel the booking with the
consequent loss of advance and apply the scale of cancellation charges as
mentioned in the "HOW TO BOOK" section.The Company has the right at any time
and for any reason:? To terminate the Contract after acceptance of advance
but prior to the commencement of the Tour without assigning any reason
whatsoever. In the event the Company terminates the Contract, the Company may
refund the amount of advance to the Client without payment of any interest after
deducting actual expenses incurred on the booking like visa charges, travel
insurance, retention charges of overseas suppliers, ticket voiding charge
etc.? To amend, alter, vary or withdraw any tour, tour excursion or facility
it has advertised or published or to substitute an independent contractor of
similar class, if it is deemed advisable or necessary. In either case, the
Company shall not be liable / responsible for any demand, additional expense or
consequential loss suffered by the Client or for any compensation
claim.

TRAVEL DOCUMENTS AND CLEARANCES:It shall be solely your
responsibility / liability to hold valid and genuine travel documents and
statutory clearance, to be able to travel on the tour. Your passport should be
valid for six months from the date of return of the tour and you must have
current visa and travel insurance to cover your entire stay. Any overstay OR
wrong information supplied to you may lead to deportation from the foreign
country you are visiting for which we are not liable.Below are some of the
specific restrictions for travel to Countries:

Destinations

Specific Restrictions

Europe

It is imperative that the Schengen Visais obtained
from the point of entry intoEurope or from the place which hasthe
longest duration of stay.

America andAfrica

To travel to South America andAfrica, you must have a
Yellow FeverVaccination with a valid certificate.

Asia

To travel to Thailand, you need tohave a minimum of
THB 40,000 perfamily OR THB 20,000 if you aretravelling
solo.To travel out of Indonesia, you needto pay IDR 2,50,000/- per
person asdeparture tax.

Arabia

To travel to Dubai, it is compulsory tohave a valid
travel Insurance.

Australasia

To travel to Australia and NewZealand, you need to be
aware ofthe Quarantine Laws. Visitors arerequired to fill in the
informationtruthfully before arrival and declarewhat food and any
products madeof wood and other natural materialsthey have
processed. If the visitorfails to do so, he / she will get
aquarantine fine, and if not, the visitormay face criminal
convictions.

It is your responsibility /
liability to furnish all documents required by the Company for application of
visa etc. We are mere facilitators for providing visa guidance services. In the
event the application for the visa made by you or the Company on your behalf is
rejected by the concerned Embassy or Authorities due to inadequate documents
furnished by the applicant or due to any other reason whatsoever, the Company
shall not be liable or responsible for the same. Such charges may or may not
include the actual visa charge and costs incurred but will include our service
charge. However, it excludes any supplementary charges like courier fees, urgent
fees charged by the consulate. All costs, charges in respect of the said
application for the visa shall be borne by you and the non-refundable advance
paid by you shall be forfeited and no claim whatsoever shall be made for the
same. UK and USA visa will have to be obtained by you directly; however the
Company can only facilitate and assist in submitting the visa application based
on documents provided by you. Certain consulates / embassies may call for
personal interviews and / or biometrics.As granting or rejecting visa and
immigration clearance is the sole prerogative of the concerned sovereign
governments and the Company is only a facilitator, the Company shall neither be
responsible in case of non-granting of such documents nor liable for any delay,
denial or other related act / omission or for any loss, expense, damage or cost
resulting there from. The position in respect of cancellation of the tour by you
due to non-availability of travel documents would not change only by virtue of
the Client having applied for such documents through the Company. Even if the
visa is rejected, the stipulated fees of the Company shall be payable by you.
There will be no refund, if you, or any member of your party, is unable to
travel due to the said reasons. In fact, many a time, due to such cancellations,
the Company suffers losses because, sometimes, the cancellation is made at a
time of tour rush and the third party suppliers such as hotels, airlines and
cruises levy 100% cancellation charges. In such cases, cancellation charges as
applicable by the Company will apply and the decision of the Company will be
final and binding upon you. Under the circumstances, you agree not to proceed
legally against us unless there is a manifest error from our end.The Company
would not be responsible / liable in any manner whatsoever for any clerical
error made by the concerned Embassy / Consulate regarding name, attachment of
wrong photograph, duration and type of visa (single / multiple entry) or
passport number.We always use services of reputed courier companies for the
purpose of transmission of passports to the Embassies / Consulates and to our
Client in various cities. We would not be responsible / liable for any loss or
damage whether direct, incidental or consequential caused due to transmission
delays or loss of passport whether in transit or otherwise. The documents
forwarded by you for visa purpose are sent by us to the concerned Embassy /
Consulate through third parties and hence we would not be liable / responsible
for loss of your documents. We would however, make best attempts to trace your
documents or assist you in obtaining new passport / alternative / certified
copies of the lost documents. In the event that you are unable to travel on
the tour date originally booked by you, due to rejection of visa by the
concerned Embassy, you shall have the option to postpone your tour to any other
future date or choose any other tour destination subject to cancellation charges
of the previous tour. However, if you book and pay within the cancellation
period and are unable to travel due to any reason whatsoever including
non-availability of visa or any travel documents, the Cancellation Policy shall
apply.

HEALTH AND INSURANCE:
It shall be your duty to inform the Company in case you have any medical condition that may affect your ability to enjoy and pursue fully the Tour arrangements and wherein the interest of the Group or any member thereof is prejudicially affected.

The Company reserves the right to ask you to undergo medical tests and to provide written certification of your medical fitness before departure. In the event that a medical condition has not been disclosed, the Company will not be liable / responsible to provide any assistance or money back.

The Company makes it a condition that you are adequately covered by Overseas Mediclaim Insurance Policy and other appropriate insurance policies from the Insurance Company identified and named by us to cover the risk of life, limb and property while on tour, as Cox & Kings the Company will not be liable / responsible for the same.

It may be noted that the Tour Cost excludes the insurance premium. All the passengers up to the age of 65 years are covered under the insurance policy. All the passengers above the age of 70 years have to undergo medical tests at their cost as stipulated by the insurance company after which the policies are issued. Pre - existing diseases are not covered under this insurance policy.

Further, the persons above specified age of 70 years or tour participants wanting to extend their stay abroad beyond the duration of the tour shall also have to acquire the same at their cost.

In case, any adventure sports are included in the tour package, the Client shall avail of the same at their own risk having regard to their medical condition. The Company shall not be liable / responsible for any death, injury or other loss that may be occasioned due to participation of Client in such an adventure sports.

FORFEITURE OF ADVANCE:The Company shall be within its
rights to forfeit the non-refundable interest free advance paid by the Client to
the Company along with the prescribed Booking Form duly completed for the tour
booked by the Client. In the event the Client cancels the booking or on failure
on the part of the Client to adhere to the tour payment schedule as informed in
the documentation check list OR the visa of any country is not granted OR is
unable to travel on the tour booked by the Client due to any reason whatsoever
including medical ground or sickness, the non refundable interest free advance
shall stand forfeited and the scale of cancellation set out in the "How To Book"
section of the Brochure shall be applicable and binding.The Client expressly
agrees to the foregoing terms and conditions.

LIABILITY:
In the event of the Company exercising its rights to amend or alter any Tour or tour advertised in their Brochure / Itinerary after such Tour or Tour has been booked, you shall have the right

to continue with the Tour or Tour as amended or altered.

or to accept any alternative Tour or Tour, which the Company may offer.

In either of these above cases you shall not be entitled to or the Company shall not be liable/ responsible to you for any damage, additional expenses, consequential loss etc suffered by you or to pay any amount as refund.
In the event that the Company is unable to conduct a particular Tour, the Company may at its own discretion, refund the amount of the cost of the said Tour to you (after deducting the applicable taxes and the actual expenses incurred
by us on the booking like visa, insurance charges, ticket voiding charges, and other overheads as applicable etc on a case to case basis) without any interest on the same. You will not be entitled to make any grievance thereafter in respect of the same. Refund, if any would be paid to you in AED.
The Company shall, in no circumstances whatsoever be liable to you or any person travelling with you for:

Any act, omission, default of any independent contractor or other person or by any servant or agent employed by them who may be engaged or concerned in the provision of accommodation, refreshment, meals, carriage facility or service for you or for any person travelling with you howsoever caused.

The temporary or permanent loss of or damage to baggage or personal effects howsoever caused including wilful negligence on the part of any person.

Loss of / delay of baggage by the airlines / coach / cruise / train.

Overbooking of seats / rooms by the airline / hotel.

Failure on the part of airline to accommodate passengers despite having confirmed tickets or change of route, delay of flights etc.

If in the event that you are booked on a particular airline and the said flight is over booked / cancelled for whatever reason and you are not allowed / able to board the flight, you shall not hold the Company responsible / liable for the same and no claim whatsoever can be made by you against the Company for refund or compensation.

Any overstay expenses due to delay or changes in bus / flights / ships / trains or cancellation of special bogie or other services due to sickness, weather conditions, war or any other cause whatsoever.

Rudeness or unprofessional behaviour of staff of airline / hotel etc. and / or facilities given etc.

Any kind of service denial or deficiency by any contractor / supplier.

The Company shall not be responsible and / or liable for any damages caused to you due to reasons beyond the control of the Company (Force Majeure / Vis Majeure).

In any case, no liability on the part of the Company arising in any way out of this contract in respect of any tour, excursion facility shall exceed the total amount paid for the tour, and shall in no case include any consequential loss or additional expense whatsoever.

The immunities provided under this contract to the Company shall be available to the company's managers, including tour managers, employees, servants and agents but not to the contractors / suppliers selected by the Company.

YOU WILL NEED TO COMPLY WITH TOUR CONDITIONS:You will
have to strictly follow the tour program and comply with the Terms and
Conditions of the various contractors / service providers such as hotels,
cruises etc.You are responsible / liable to register with our representative
at the appointed date, place and time for departure and you would be treated as
a no-show if you fail to do so and the consequences shall be yours
entirely.You are required to be punctual and adhere to the time-lines of the
tour and of the contractors / service providers. If you are not punctual, you
could miss your flight, your transport / sightseeing / meals etc. We will not be
responsible / liable in any way in such situations.You shall not behave in a
manner which may cause distress or annoyance to other tour participants or to
any other person or which may create the risk of danger or damage to property
belonging to us or other tour participants, service providers or any other
persons.You shall not carry any item or object, the possession of which is
forbidden by any law, rules or regulations. Nor shall you violate any other law,
rules or regulations.Should any tour participant misbehave or violate any
laws, rules or regulations, we shall have the right to discontinue his / her
participation and exclude him / her from the tour at his / her risk, cost and
expense. Should we suffer any damage or liability on account of a tour
participant's misbehaviour, we shall be free to separately charge and recover
our losses and expenses from him / her.For any visit which has religious
significance (example: cathedrals / temples / mosques etc) you will need to
follow the rules and regulations set by them. Examples could be:i) Clothes
not meeting with the required standards. Wherever required, you should cover
your head with scarf; sleeveless clothes / shorts should not be worn. You must
respect the place of worship.ii) Photography which may be forbidden.iii)
Prohibition on eating or consumption of beverages.iv) Maintaining silence
during religious ceremony etc.v) Obscene CDs, DVDs, books or such other
media that may not be permitted in keeping with the spirit of the
place;

PRICES, SURCHARGES AND TAXES:The Company reserves the
right to impose surcharges on any tour(s), but only for reasons arising from
increases in transportation costs, fuel costs, dues, taxes or fees chargeable
for services such as landing taxes or embarkation or disembarkation fees at
ports and airport charges, local operator costs, currency and exchange
fluctuations, increases in taxes, or government action which impacts the price
of the applicable tour(s).Tours are priced and advertised exclusive of
applicable taxes and such taxes will be advised to you at the time of booking
and itemized on subsequent invoicing.

VALIDITY:The prices of tour / s advertised in the
brochures and on the Company's website are based on costs in effect at the time
of printing the brochure or hosting on the website. The Company reserves the
right to alter prices of any tour at any time priorand /or post receipt of
payment in full for such tour. All dates, itineraries and prices are indicative
only and the price quoted at the time of Booking shall be the applicable price,
subject to the surcharges that may be levied. Rate of exchange will be as per
the day of payment.

FORCE MAJEURE:The Company shall not be liable /
responsible in any way to you for death, bodily injury, illness, damage,
deficiency, delay or other loss or detriment to person or property, or financial
costs both direct and indirect incurred, or for the Company failure to commence,
perform and/or complete any duty owed to you if such death, delay, bodily injury
(including emotional distress or injury), illness, damage or other loss or
detriment to person or property is caused by act of god, war or threat of war,
declared war, war riots, mechanical breakdowns, acts of the public enemy, actual
or threatened terrorist activity, acts of terrorism, terrorism, hostilities
civil disturbances, insurrections, industrial dispute, strikes,
financial/economic slowdownand / or meltdown, accidents, explosions,
implosions, fires, earthquakes, volcanic ashes, floods, transportation
embargoes, epidemics, interference by authorities, political disturbance,
howsoever and where so ever any of the same may arise or be caused, riot,
insurrection and government restraint, extreme weather or any other cause
whatsoever beyond the reasonable control of the Company; or an event in which
the supplier of services, even with all due care, could not
foresee.

GRIEVANCE:

If the Client has any grievance in respect of any services provided by any of the independent contractors, the Client shall immediately inform the Company and the independent contractor, so that the Company can take up the matter with the independent contractor and the Company has the chance to rectify the problems then and there, if the grievance is genuine. If you fail to do this, any right to compensation or refund which you may have, will be extinguished or reduced.

In case of Client/s grievance concerning services of any independent contractor the same should be communicated on the emergency telephone number given to you immediately, followed by written communication mailed to the Registered office address at Cox & Kings Tours LLC, PO Box 31126 Suite No: 606 &
607, 'The Business Center' Near Burjuman Metro Station - Exit 4 Bank Street, Bur Dubai. Dubai UAE / Via fax no +971 4 3572599 or email us at himanshu.sampat@coxandkings.com as soon as possible and a copy thereof should be marked to the independent contractor, whereby the Company has the chance to rectify any problems, if the grievance is genuine. Failure to do so will result in the Client losing any right as to compensation or refund.

Any complaint by the Client must be notified to the Company in writing within 28 days of the end of the tour. No claim notified to the Company outside this period will be entertained and the Company shall incur no liability / responsibility whatsoever in respect thereof.

PRIVACY OF INFORMATION:We try to maintain the privacy of
the personal information provided by you. However, it would be necessary for us
to share this information with Consulates, Embassies, Airlines, Hotels and other
service providers who would be providing you service during the tour. We would
also be constrained to disclose such information if we receive an order of the
court, a requisition from any government or statutory authority, subpoena, or
under any law, rules or regulations, such disclosure becomes necessary.You
agree to let us photograph and / or videograph the tour and specifically you
agree to let us photograph and / or videograph you in the course of the tour.
You agree to let us publish such photographs / videographs through all media
including print media, websites, letters, emails etc. You also agree to let us
track usage statistics. You agree and accept that all such photographs and / or
videographs and statistics are our absolute property and we have the
unrestricted right to use them for any legitimate purposes including
advertisement and commercial purposes. Further, you agree that if you share with
us any photographs and / or videographs taken by you during the tour, we would
be free to publish such photographs and /or videographs through all media
including print media, websites, letters, emails etc. We recommend that you
register online so that we can send you updates and information on travel
destinations.

CANCELLATION:As the services to be provided to the tour
participants are booked several months in advance, cancellation of such
servicesearmarked for a particular departure results in the Company losing
money depending upon the time of cancellation to the supplier. Therefore any
cancellation of tour / services booked by a tour participant will attract
cancellation charges plus any additional taxes if any, as specified by the
Company. If the Tour participant books a third party product or service, the
Terms and Conditions and Cancellation Policy of such third party would be
applicable in addition to the Company's Terms and Conditions. Any cancellation
of tour / services has to be in writing clearly stating the reasons for
cancellation.You expressly agree to the foregoing terms.

REFUND:The Company reserves the right to determine the
quantum of refund payable in case of cancellation or amendment of a Tour due to
Force Majeure or Vis Majeure. Such refund would be based on various factors like
the number of participants, the Cancellation Policies of suppliers like
hoteliers, airlines, coach operators, etc. and the decision of the Company on
the quantum of refund shall be final. Even for payments made in foreign currency
with or without part payment in AED, the said refund shall be made only in AED
without interest.Refunds (if any) for amendments and / or cancellations will
be made directly to Clients by the Company after deducting applicable taxes. In
case of refund in foreign currency component, the said refund shall be made in
AED only at the prevailing buying rate on the date of refund as per existing
statutes, rules and regulations. It would take at least 60 days depending upon
the refundpolicy of suppliers to process such refunds. In case of the
Company exercising its discretionary rights to alter, amend or cancel any Tour
or tour advertised, the Client who has booked for such Tour can exercise the
option:? To continue with the Tour as altered or amended; or? To accept
any alternative Tour, which the Company may offer; or? To unconditionally
accept the return of the tour cost charges (after deduction of the actual
expenses incurred by us on your booking like visa, insurance premium, ticket
voiding charges, POE charges and other overheads as applicable from case to
case) in full and final settlement and the Company shall not be liable /
responsible to pay the Client,compensation, consequential loss, damages,
additional expenses or interest charges over and above as is computed by the
Company as per these 'Terms & Conditions'. The Client will not be entitled
to make any grievance thereafter in respect of the same.In case of the
Client travelling on an amended Tour, the legal relation between the parties
shall not change only by virtue of the amendment. The Client opting to continue
with the Tour Arrangements as altered or amended shall pay additional charges if
any levied by the Company.

NO REFUND FOR UNUTILIZED SERVICES:It is clearly
understood that there shall be no refund or compensation whatsoever for
unutilized services. This general rule applies to all kinds of non-utilization
or under-utilization of tour services, whether of the whole or part of the tour
andwhether as a matter of your choice, or caused by your fault or compelled
by circumstances such as ill-health, weather, external factors etc.As a
consequence of the above rule, please note that no refund will be admissible in
the following circumstances (amongst others).(i) If you fail to join the
tour at the commencement of the tour or join later or leave before culmination
of the tour for any reasons whatsoever.(ii) If you fail to or are unable to
utilize any of the services on the tour like airline travel, hotels,
sightseeing, rides, cruises, meals, entrance fees, optional tours etc. due to
any reason whatsoever such as late reporting, ill-health etc.(iii) If you
terminate your participation in the tour due to your own fault, negligence or
breach of these Terms.

YOUR SUGGESTIONS:

If you have any tips, which you might want to share with us, do write in to us at this address: Customer Service Cell, Cox & Kings Tours LLC, PO Box 31126 Suite No: 606 & 607, 'The Business Center' Near Burjuman Metro Station - Exit 4 Bank Street, Bur Dubai, Dubai UAE or email us at infodxb@coxandkings.com.

SPECIAL REQUEST:Where special requests for room
allocation, diet consideration, handicap assistance on tour / hotel /
transportation / cruise etc. are made in writing at the time of booking, every
effort will be made to try and deliver. However the Company will not be held
liable / responsible for claims of damages or consequential loss if such
requests are not honoured. In case of persons with special needs, it is
necessary that a qualified companion accompanies such a person. Regrettably, the
Company cannot endow any aid for walking, dining, getting on and off from
vehicles and for other personal needs etc. to such persons.

COMMUNICATION:Communications transmitted to your mailing
address / email address on record shall be deemed to have been communicated to
you even if returned as undeliverable for any reason. All communication from you
to the Company has to be in writing, not orally.Where you book directly with
us, we will address communications to you at your mailing address and / or
e-mail address given in the Booking Form. Where you have booked through
Preferred Agent (PA) / Travel Agent (TA), we will addresscommunications to
PA / TA who made the booking on your behalf and the PA / T A would be fully
responsible / liable for transmitting such communication to you. The Company
shall not be responsible / liable for any non - communication, miscommunication
or delayed communication on part of such PA / T A in this
regard.

ADDITIONAL CONDITIONS APPLY IN CASE OF PROMOTIONS / OFFERS /
SCHEMES:Please note that in case of special offers, promotions or
schemes, the terms and conditions of these offers, promotions or schemes will be
applicable in addition to these terms and conditions. You might have to adhere
to the payment schedule prescribed under such offers, promotions or schemes in
order to be eligible to avail benefits under such offers, promotions or schemes.
If you fail to make the payment by the due date and / or do not comply with all
the terms and conditions of the offer, promotion or scheme,you would not be
entitled to receive the benefit under such offer, promotion or scheme. We shall
have the absolute right to withdraw any scheme or discount at any time after
such scheme or discount is published.

CONDITIONS OF TRAVEL:The Client will have to strictly
follow the tour program and return to UAE as per the validity of the air ticket.
There shall be no refund, if the Client is not present at the commencement of
the tour. It should be noted that for all purposes, it shall be the
responsibility / liability of the Client to reach the place of commencement of
the Tour and register with the representative of the Company at the appointed
place, date and time. If a Client along with his family is compelled to
discontinue the tour due to any reason whatsoever including illness, death or
loss of passport or any travel documents, no claim whatsoever shall be
entertained for refund of unutilized services. Even if a Client is unable to
reach the place of commencement of the tour due to any reason whatsoever
including loss of baggage or loss of travel documents, his booking shall be
treated as 'no show' on the tour and 100% cancellation charges will be
levied.The Company reserves the right to withdraw tour membership from
anyone whose behavior is deemed likely to affect the smooth operation of the
tour or adversely affect the enjoyment or safety of other passengers and the
Company, shall be under no liability to any such person. It is hereby declared
that the immunities provided under this contract shall be available to the
Company's managers, including tour managers, employees, servants and agents but
not to the independent contractors selected by the Company.Each of these
conditions shall be severable from the other and if any provision be invalid,
illegal or unenforceable, the remaining provisions shall nevertheless have full
force and effect.If no suit / action is brought against the Company within
three months of the last day of the Flexihol OR Luxury Escapades Tour, the
Company shall be discharged from all liabilities, responsibilities under / or
arising out of this Contract and the Client shall be deemed to have relinquished
/ abandoned all his rights under or arising from this Contract.If you book
with a Travel Agent and your booking with that agent includes, but is not
limited to the Company's arrangements, your contract is with your Travel Agent
and the Company is simply a supplier to your Travel Agent.

AMENDMENTS AND SEVERABILITYThe latest Terms, as amended,
may be accessed any time on the Company's website at http://www.coxandkings.ae or will be sent
to you upon your written request to the Company.If any provision of these
Terms is found to be so broad as to be unenforceable, such provision shall be
interpreted to be only so broad as is enforceable. The invalidity or
unenforceability of any provision hereof shall in no way affect the validity or
enforceability of any other provision.

LAW & JURISDICTION:In the event of a dispute arising
out of or relating to this contract, including any question regarding its
existence, validity or termination, the parties shall first seek settlement of
that dispute by mediation in accordance with the applicable rules. The Mediator
shall be appointed by the Company. If the dispute is not settled by mediation
within [thirty] days of the appointment of the mediator, or such further period
as the parties shall agree in writing, then the dispute may be settled in
accordance with the Arbitration and Conciliation Act, 1996 by a sole arbitrator
appointed by the Company. The Arbitration proceedings will be in Mumbai. The
arbitrator's decision shall be final and binding on both parties. In case of any
dispute concerning the award the courts in Mumbai alone shall have exclusive
jurisdiction.This contract will be governed by Indian laws. You agree that
in the event of a dispute or difference between the parties the exclusive
jurisdiction shall vest in the competent court / forum / tribunal in Mumbai
only.As to the interpretation of the aforesaid terms and conditions, the
decision of Cox & Kings shall be final and binding upon you. We reserve the
right to change the Terms & Conditions any time without any prior
notice.

In the terms and conditions set out in this document, the following terms
shall, unless contrary to the context, have the meaning specified.

Client /s / You / Yours - means the person/s in whose name and / or whose
behalf the Booking is made and / or whose name is on the Booking Form, Terms
& Conditions, e-tickets and Service Voucher(s).

Package Price / Price Grid / Quotation / Holiday Price / Tour Price -
means the cost mentioned in the Price Grid / Quotation and other payments such
as taxes, surcharges etc. payable by the Client/s to us and which are not
included in the price.

Third party product - means a product designed, operated and / or owned by
any person or concern other than us and shall include cruises, rail passes /
tickets, hotels, land transportation etc.

Itinerary - means the day wise itinerary displayed on the Website at the
time of booking tour Package.

Gender - the male shall include the female.

Number - the singular shall include the plural.

Website - means the website- jetescapes.jetairways.com

Webpage - means pages on the Website jetescapes.jetairways.com
Cancellation Policy - means and includes all the cancellation charges
levied by us from time to time, including third party cancellation charges
etc.

Terms & Conditions - means these terms & conditions and includes
the Booking Form, Web Pages, Price Grid / Quotation, Itinerary, Promotion
Booklet and other documents as may be notified from time to time.

Visa - means a certificate issued or a stamp marked (on the applicants
passport) by the immigration authorities of a country to indicate that the
applicant's credentials have been verified and he / she has been granted the
permission to enter the country for a temporary stay within a specified
period.

Jurisdiction- means the geographical area over which a court or Government
body has the power and right to exercise authority. Parties hereto agree to
confer exclusive Jurisdiction to Mumbai Courts / Forums.

We take reasonable care in preparing the Price Grid / Quotation, Web Pages,
Itinerary and other documents and in describing the services mentioned therein.
However, we are not liable / responsible for any typographical / printing
errors.

Furthermore, products on the Website are created several months in advance
and the descriptions of services / contents may not always be fully updated.

Please note that the Itinerary, products and services displayed may have
changed. The photographs of meals / sightseeing are for reference only and may
differ from the actual meals / sights. We will not be liable / responsible for
any loss or direct, indirect, incidental, special or consequential damages
caused by reliance on this information. We hereby disclaim all warranties and
conditions with regard to this information, software, products, services and
related graphics, including all implied warranties and fitness for a particular
purpose, title and non-infringement. Distance between places and temperatures
are approximate and can change depending on travel, road conditions and climatic
changes.

We reserve the right to alter, amend, change or modify or supplement the tour
package and Itineraries, tour schedule / tour plan and sightseeing mentioned on
the Website before or during the tour. We will make reasonable efforts to notify
you promptly of such changes / events sufficiently in advance during booking or
prior to departure of the tour. If such changes / events occur during the tour,
our local representative will inform you of the changes on the spot and we
solicit your full co - operation in accepting such circumstantial changes.
Therefore, no grievance regarding any Itinerary / service change which we are
constrained to make, will be entertained from the tour participants during or
after the tour.

Such itinerary changes may be necessitated due to factors beyond our control
such as Force Majeure events such as acts of God, Civil or military authority,
acts of the public enemy, threat of war, declared war, undeclared war, war
riots, actual or threatened terrorist activity, acts of terrorism, terrorism,
hostilities civil disturbances, insurrections, industrial dispute, strikes,
accidents, explosions, fires, earthquakes, volcanic ashes, floods,
transportation embargoes, epidemics, diseases, acts of government, its agencies
or officers, or any other legitimate cause beyond the reasonable control of the
parties, overbooking of hotels / flights, cancellation / re-routing of flights
or railway, closure of / restricted entry at a place of sightseeing etc.
Generally, we try to avoid dates when big Fairs, Exhibitions, and other events
are held in certain cities as hotels are fully booked several years ahead. If
you have to travel on such dates, you may have to stay in alternate hotels or
hotels in other cities.

Change in Itinerary may also be required or necessitated on account of
actions, inactions, defaults or condition of tour participants. We will make
reasonable efforts to keep the overall package of services unchanged. However,
we shall not be liable to refund any amount or pay any compensation on account
of any change in Itinerary.

In case the alternate arrangements made are materially superior as compared
to the ones described in the Itinerary, we may charge extra for the same at the
time of booking or in the course of the tour.

Please note that in case of special offers, promotions or schemes, the Terms
and Conditions of such offers will be applicable in addition to these Terms and
Conditions. You shall adhere to the payment schedule and Terms and Conditions
prescribed under such promotions in order to be eligible to avail benefits under
such promotions.

Cox & Kings Limited shall have the absolute right to withdraw any scheme
or discount at any time after such scheme or discount is
published.

Please read carefully and understand the contents of the Itinerary, the
'Terms and Conditions', Price Grid / Quotation and such other documents as may
be applicable, as all these will form part of your contract with us once you
effect the booking. To effect the booking, you will be required to accept the
Terms & Conditions online and make agreed payment upon which, a binding
contract shall come into existence.

We advise you to ensure before making a booking that you have and / or you
will be able to provide all the required documents to enable you to travel.
Please go through our Website and / or check with our staff to ascertain the
required documentation and other requirements.

In the event you are booking through us a tour / travel service of any third
party operators, the terms and conditions of such third party operators,
including their payment schedule, cancellation, refund etc, shall be applicable
to you in addition to our Terms and Conditions.

We do not take any responsibility of third party products displayed on our
website and cannot give any assurance or warranty regarding contents, quality or
safety of the product in any way, nor would we be liable / responsible in any
manner whatsoever for any deficiency, loss, damage or injury sustained by you as
a result of availing such products and services.

We reserve our right to amend or cancel the tour booked by you, without
assigning any reason. Such amendment or cancellation may be due to circumstances
beyond our control. In such cases, we may offer you alternative tour dates /
tours. If the alternative date / tour is not acceptable, we shall refund the
money paid by you without interest after deducting any costs incurred by us on
your behalf including (if applicable) cruise cost, accommodation, airlines, etc.
and any applicable tax, within a period of thirty days from the date of
amendment or cancellation. However, we would not be responsible or liable to pay
any compensation or damages or consequential loss or to refund any other expense
incurred by you which were not booked / acted through us.

Should you wish to cancel your booking, due to any reason whatsoever
including the reason of inability to participate due to any cause including but
not limited to illness, death, court orders, non-availability of travel
documents, visa etc., you must notify us by an online request. Such notification
shall be deemed to have been given to us only on the date of the receipt of your
email notification, since we can act only on receipt. Please state the reason
for your cancellation as it may be covered by your insurance policy. Claims must
however be made direct to your insurance company.

The following cancellation charges for the tour packages shall apply
irrespective of the reason for cancellation. You understand and acknowledge that
these charges are a genuine pre-estimate of the damages that we will suffer on
account of cancellation. You understand that these damages are called liquidated
damages in legal language, which are payable without proof of actual damages.
You agree not to dispute such deductions or to demand proof of actual
damages.

Cancellation charges will apply for every package booked online.In case of
any Amendment / Cancellation / Transfer, it will be treated as a cancellation
and will be subject to the cancellation and refund policy.The cancellation
charges applicable are as under:

CANCELLATION CHARGES:When a Cancellation is
made

Cancellation Charges Per Person

Clear 25 working days or more prior to the date of
departure of the tour or for non-payment of the balance tour cost.

AED 200 (India, SAARC, Far East, Middle
East)

AED 400( Europe, North
America)

Clear 24 - 21 working days prior to the date of departure
of the tour

25% of the Tour Price

Clear 20 - 10 working days prior to the date of departure
of the tour

50% of the Tour Price

Clear 09 - 06 working days prior to the date of departure
of the tour

75% of the Tour Price

Less than 05 clear working days prior to the date of
departure of the tour

100% of the Tour Price

In case of third party products, such as cruise holiday,
bus and train tickets, 5 Star hotels, services during the trade fair
period, festival periods, the rules relating to cancellation and the
cancellation schedule prescribed by the concerned third party service
provider would also be applicable in addition to the above penalties and
we have the right to claim service and communication charges of AED 100
per person additionally. Cancellation charges shall be subject to
applicable tax.

If you wish to cancel your booking, you need to inform us as under, provided
that such information should be given on a working day within working hours:

By email to jetescapes@jetairways.com OR call on
+ 91 22 42495999 between Mon & Fri - time 9.00 a.m. to 6.00 p.m. (IST) and
Sat - time 9.00 a.m. to 1.30 p.m. (IST).

If the Booking Documents have been signed by one or more persons for
themselves and for others mentioned in the Booking Form, then the communication
signed by such signatory / ries would be treated as a valid communication
assuming full responsibility for cancellation for all such persons mentioned in
the form. Nevertheless, all cancellations are subject to Cancellation Policy
from the time we are informed.

However, in the following case you shall be deemed to have cancelled the tour
even if no cancellation notice is issued by you:

If upon your non-payment, no notice of cancellation is issued by us but the
payment remains outstanding on the date of departure, the booking shall still be
deemed to have been cancelled without any advance notice, inviting the
applicable cancellation charge.

If you wish to amend or change your booking, you need to inform us as under,
provided that such information should be given on a working day within working
hours:

By email to jetescapes@jetairways.com OR call on
+ 91 22 42495999 between Mon & Fri - time 9.00 a.m. to 6.00 p.m. (IST) and
Sat - time 9.00 a.m. to 1.30 p.m. (IST). Such requests for change or amendment
will be accepted subject to availability. Please note that:

The amended or changed booking will be regarded as a new booking;

In case the amendment is carried out within the cancellation period, then
a cancellation charge shall apply as if a cancellation was made on the date
the request for amendment or change is made. Please note the cancellation
charges as specified shall also apply.

If you wish to transfer your booking from one tour to another, you need to
inform us as under, provided that such information should be given on a working
day within working hours:

By email to jetescapes@jetairways.com OR call on
+ 91 22 42495999 between Mon & Fri - time 9.00 a.m. to 6.00 p.m. (IST) and
Sat - time 9.00 a.m. to 1.30 p.m. (IST). Such requests for transfer will be
accepted subject to availability.

A request in writing for transfer from one tour to another will be treated as
cancellation on that tour and a fresh booking on another. In these cases, costs
for re-processing your documentation including / cruise / airlines / bus
bookings / Insurance, etc. due to the transfer to another tour will be
applicable. In case you transfer within the cancellation period, then the
cancellation policy will also apply. Revised Terms & Conditions if any shall
also apply.

Please refer to the relevant section of the Price Grid / Quotation for the
Tour Cost / inclusions / exclusions. All services will be as per those specified
/ confirmed and paid for as per the Invoices / E-ticket and Service Voucher. If
you avail any service which is not included in the holiday package or gets
upgraded, then the payment for the same will have to be cleared directly by you.
Please note that porterage, room service, laundry, excess baggage charge, a la
carte meals, alcoholic beverages and soft drinks, paid toilets etc. are not
included unless specifically mentioned as included in the Itinerary and such
expenses shall be directly paid by you. All personal expenses are excluded.
There will be no refund for unused vouchers / services.

No refund will be allowed in case of no-shows, except air taxes (excluding
fuel surcharge).

In the event of cancellation / re-scheduling of flight if hotel rooms and
flight seats are available for the subsequent day or on an alternative schedule,
then to the extent possible, you shall be accommodated. No refund will be given
on commencement of first leg of journey or on partly utilized package, except
air taxes (excluding fuel surcharge).

We inspect and select the services to be provided to you. However, we do not
own, operate or control any shipping company, coach or coach company, hotel,
transport, restaurant, kitchen caravan or any other facility or provider that is
engaged to provide you services during the course of your tour. Therefore,
please carefully note that:

You will need to adhere to the conditions, rules and regulations of each
service provider. You will need to check the hotel rules to check the timings
when your meal is served, to ensure that you are available at that time. We
are not responsible for the consequences if you breach such rules and
regulations;

If you cause any injury or damage affecting the service provider, then you
may be liable to the service provider and if the service provider recovers any
monies from us for such injury or damages, we shall separately charge you for
the same;

We cannot be held responsible / liable for any delay, deficiency, injury,
death, loss or damage etc. occasioned due to act or default of such service
providers, their employees or agents.

Our liability arising from this contract shall not exceed the total amount
paid for the tour holiday. Further, under no circumstances shall we have any
liability in respect of any indirect, special or consequential losses /
damages whatsoever.

Any loss or damage to your baggage and / or the contents thereof will be
borne entirely by you and we shall not be liable for the same in any manner.
Nor will be liable for consequential cancellation / curtailment of your tour.
You may recover such damages by purchasing an appropriate insurance
policy.

We are not liable for any acts, omissions or defaults of other tour
participants which may result in injury, damage to your life / limb or
property or interfere with enjoying any services to be provided on the tour.

We reserve the right to withdraw the package from anyone whose behavior is
deemed likely to affect the smooth operation of the tour or adversely affect
the enjoyment or safety of other passengers.

We will not be held liable / responsible in the case the hotel provided is
not the same as mentioned on the website at the time of booking. We reserve
the right to change the hotel any time due to any
reasons.

Please refer to the Itinerary on the Website for details of the meals which
would be served to you on the tour. The meals, if included in the Itinerary are
generally pre-set menus (excludes beverages and mineral water). We do not assure
special meals or special timings or extra halts for infants, children, or
passengers with diabetes, cholesterol, high blood pressure or any other
condition. We, however, reserve the right to change the said meal arrangement,
where circumstances compel us to do so. We cannot guarantee the quantity of the
food as may be provided by the service provider. In the event that you reach
late and miss any meal, then no claim can be made by you for the meal/s which
have been missed and not consumed.

Keeping in mind the Itinerary, we take great care to select the locations of
hotels, which are chosen both for their comfort and value for money. Due to
conventions and trade fairs, special events etc. in the cities the hotels may be
blocked out more than 2 years in advance. Last minute hotel tariffs may increase
/ decrease from their normal / displayed rates depending on last minute
occupancy management and No Shows and we will not be responsible / liable for
any rates displayed by the hotel.

In view of this, you may have to stay in hotels further away from the cities
and Itineraries may have to be amended / altered.

Single rooms are much smaller than twin-bedded rooms. In case of a passenger
booking on a single basis, will have to pay single room supplement. All
hotels are twin bedded (in Europe) and in keeping with European standards are
comparatively small. A double room has a queen-sized bed and a twin room has two
separate beds. Requests for double rooms will be subject to availability and in
cases when a double is not available, we will provide you with a twin room.

We recommend a maximum of only three persons in one room. Triple rooms are
usually no larger than twin rooms and the third bed is often a rollaway bed or
cot placed in a twin room.

If you carry any valuables, we recommend that you use all available
facilities to keep them secure during the tour. In this regard, some hotels
provide safe deposit lockers (which may be charged separately by the hotel
directly).

A child traveling for whom 'without a bed' charge has been paid would not be
entitled to a separate bed in the hotel. In cases where the 'with bed' charge
has been paid for the child and the guest decides not to avail such facility
whilst on the tour, the guest would not be entitled to any refund. In case the
guest decides to seek an extra bed for the child booked on 'without bed' basis
on the tour subject to availability, then the guest shall be bound to pay any
additional amount charged by the concerned hotel directly.

Modern facilities such as attached toilets with showers / bathtubs are
generally provided. General check in time is usually 2 p.m. and check out time
is usually 11 a.m., early check-in and late check-out is subject to availability
unless pre-paid and booked in advance.

Transfers are provided depending on the tour booked and this will be clearly
mentioned in your itinerary.

SEAT IN COACH TRANSFERS / TOURS

This service is based on air conditioned (SIC) Seat in Coach / Van / Hotel
Shuttle. The size of the coach may vary depending upon the number of tourist
travelling.

SIC transfer is economical, offers great value for money and ideal for
budget travelers. Based on a shared vehicle transfer, you share your coach /
van seat with other tourists.

SIC Transfers / tour operates at a pre-decided time and designated point.

The SIC tour may operate from hotel or from a city centre location; cost
of transportation to the city centre location is not included. In some
destinations the pickup and drop off service from the hotel may cause a time
delay and service is slower than private services.

SIC Sightseeing tours are conducted by English speaking guide.

PRIVATE TRANSPORTATION

This service offers you to have your own privacy and convenience to travel
at a pre-decided time. Depending upon your budget we may offer an
air-conditioned vehicle. The class of the vehicle offered may vary depending
on your needs and budget.

In certain destinations the driver acts like guide whereas in other
destination we have a separate licensed English speaking guide for sightseeing
services.

It cannot be assumed that the vehicle is at disposal throughout the
day.

CAUTIONFor all transfers and tours please wait at the
Bell Captain or Concierge Counter at least 10 minutes before the scheduled
pick-up time. DO NOT WAIT IN YOUR ROOM OR IN HOTEL'S COFFEE HOUSE. Please be
punctual as most of the hotels do not allow waiting in the drive-away area for
security reasons.

Please note that porterage is not included in the Tour Cost. It is often
difficult to get porters to assist as hotels may or may not provide this service
and it is therefore advisable to use bags with wheels. We recommend only one
suitcase and one handbag per person.

In any case, your Passport must be valid for at least six months or as
applicable subsequent to the scheduled date of return of the Holiday.

It is your responsibility to ensure that you hold all valid documents
including valid visa / s and medical and travel insurance for the
holiday.You must check the accuracy and correctness of the policies and in
case of any errors report the same to the Insurance Company to rectify it as we
are merely a facilitator and will not be responsible / liable for any future
consequences.Please note that any claim would have to be referred by you
directly to the insurance company as we are only facilitators. This insurance
cover would be valid for the duration of the trip and relate to persons below
the age of sixty eight (68) years.

The cost of travel insurance premium is included in the holiday cost. If you
wish to seek an extended stay abroad or if you or any member of your party is
above sixty eight (68) years of age, there would be an additional premium
payable by you. Senior citizens above the age of sixty eight (68) are required
to submit medical test reports as required by the Insurance
Company.

You are required to be punctual and adhere to the time-lines of the tour and
of the contractors / service providers. If you are not punctual, you could miss
your flight, your transport / sightseeing / meals etc. We will not be
responsible / liable in any way in such situations.

You shall not carry any item or object, the possession of which is forbidden
by any law, rules or regulations. Nor shall you violate any other law, rule or
regulations. Should any tour participant misbehave or violate any laws, rules or
regulations, we shall have the right to discontinue his / her participation and
exclude him / her from the tour at his / her risk, cost and expense. Should we
suffer any damage or liability on account of a tour participant's misbehavior,
we shall be free to separately charge and recover our losses and expenses from
him / her.

For any visit which has religious significance, please note the
following:

Clothes not meeting with the required standards: Wherever required, you
should cover your head with scarf; sleeveless clothes / shorts should not be
worn. You must respect the place of worship.

Photography which may be forbidden.

Prohibition on eating or consumption of beverages.

Maintaining silence during religious ceremony etc.

It is clearly understood that there shall be no refund or compensation
whatsoever for unutilized services. This general rule applies to all kinds of
non-utilization or under-utilization of tour services, whether of the whole or
part of the tour and whether as a matter of your choice, or caused by your fault
or compelled by circumstances such as ill-health, weather, external factors
etc.

No person including any of our Employees has the authority to alter, amend,
or waive any stipulation, representation, Terms or Conditions set forth in this
document. Assurance if any, given by any of our Employees or any other person,
whether given verbally / in writing / by email / by sms or otherwise, which is
contrary to the Terms and Conditions shall not bind us, in any
manner.

Tipping is customary (unless otherwise stated) in all parts of the world for
services rendered (e.g. porters, coach drivers, guides etc).

We try to maintain the privacy of the personal information provided by you.
However, it would be necessary for us to share this information with consulates,
embassies, suppliers, hotels and other service providers who would be providing
you service during the tour.

We would also be constrained to disclose such information if we receive an
order of the court, a requisition from any government or statutory authority,
subpoena, or where under any laws, rules or regulations, such disclosure becomes
necessary.

You agree to let us photograph and / or videograph the tour and specifically
you agree to let us photograph and / or videograph you in the course of the
tour. You agree to let us publish such photographs / videographs through all
media including print media, websites, letters, emails etc. You also agree to
let us track usage statistics. You agree and accept that all such photographs
and / or videographs and statistics are our absolute property and we have the
unrestricted right to use them for any legitimate purposes including
advertisement and commercial purposes. Further, you agree that if you share with
us any photographs and / or videographs taken by you during the tour, we would
be free to publish such photographs and / or videographs through all media
including print media, websites, letters, emails etc. We recommend that you
register online so that we can send you updates and information on travel
destinations.

Communications transmitted to your mailing address / email address on record
shall be deemed to have been communicated to you even if returned undeliverable
for any reason. All communication from you to us has to be by email at jetescapes@jetairways.com OR call on
+ 91 22 42495999. Where you book directly with us, we will address
communications to you at your mailing address and / or e-mail address given.

We shall not be liable / responsible for any mis-communication, non
communication or delayed communication.

All cheques / demand draft should be in favor of Cox & Kings Tours
LLC.

PAYMENT MODE:

UAE Exchange : You can make payments through any of the UAE Exchange
branches in UAE

Cash

Cheque / Demand Draft / Pay order: The Cheque / Demand Draft / Pay Order
has to be drawn in favor of "Cox & Kings Tours LLC" and payable at our
Branch office, franchisee, Head office and / or Travel Agent nearest to you.
In case of Cheque, it is subject to realization.

Debit / Credit Card: You can make the payment by credit card / debit card
provided the same is physically produced at the Cox & Kings Cashier
office.

Bank Charges will be applicable for every transaction.

You shall be solely liable / responsible to bear all bank transfer
charges.

5. Bank Transfer: For payment by NEFT / RTGS, the following are the payment
details:

Account Name

Cox & Kings Tours LLC

Bank Name

Standard Chartered Bank

Account Number

A/c no: 01-6050921-01

Swift code

SCBLAEADXXX

IBAN no

AE 610440000001605092101

Branch Code

020, Al Mankhool Road, Bur DubaiP.O.Box 999, Dubai,
UAE

On payment of the advance amount, you will receive a receipt and invoice from
Cox & Kings Tours LLC office for the amount paid, within a few days. Your
invoice is a confirmation of your booking, however, the same is not valid for
traveling on tour.

Please check your Invoice for the due date of your balance payments of the
tour cost. This balance payment has to be made within 30 days from the booking
date. If the booking is accepted within 30 days of the date of departure of the
tour, the entire tour cost has to be paid up front. A delay in payment of your
tour cost (part payment or full payment) can result in a delay in processing
your documentation, booking and issue of tickets (if applicable) and we may
treat it as a cancellation of booking by you, which will be subject to the
applicable cancellation charges as per the cancellation schedule. We reserve the
right to amend the prices published on the Website and to adjust our charges
based on various factors including currency fluctuations, fuel price rise,
travel arrangements, special / high season charge levied by the suppliers, hike
in any government taxes or any taxes or for any reason before the date of
departure. All such increases in price must be paid for in full before your
departure.

If you have any grievance on tour, you must immediately inform Us and / or
the Independent Contractor, so that We can take up the matter with the
Independent Contractor and We have the chance to rectify the problems then and
there, if the grievance is genuine. If you fail to do this, any right to
compensation or refund which you may have, will be extinguished or
reduced.Your grievance concerning the services of any independent contractor
should be communicated on the telephone number +91 22 42495999 immediately,
followed by email to jetescapes@jetairways.com between
Mon & Fri (excluding holidays) - during working hours 9.00 a.m. to 6.00 p.m.
(IST) and Sat - 9.00 a.m. to 1.30 p.m. (IST).

All communication has to be
on working days within working hours at the abovementioned office address.

Any complaint by you must be notified to us in writing within (twenty eight)
28 days of the end of the Tour. No claim notified to us outside this period will
be entertained and we shall incur no liability whatsoever in respect
thereof.

Please carry your e-ticket for the purpose of entering / check-in at the
airport.

Baggage allowance for air travel will be mentioned on your Jet Airways
e-ticket. Please be careful to ensure that cameras, binoculars, musical
instruments, mobile phones, credit cards, ornaments, traveler's cheques,
currency notes, travel documents should never be left unattended in the hotel,
restaurant, aircraft, coach or any other mode of transportation, at the place of
amusement/ sightseeing or in the airport and / or railway / cruise station.
Similarly the same should not be kept in the checked - in baggage.

If
your journey involves an ultimate destination or stop in a country other than
the country of departure, the Warsaw Convention may be applicable and the
Convention governs and in most cases limits the liability of carriers for death
or personal injury and in respect of loss of or damage to baggage. See also
notices headed "Advice to international Passengers on Limitation of Liability"
and "Notice of Baggage Liability Limitations".

As used in this contract, "ticket" means this passengers ticket and baggage
check or this itinerary/ receipt if applicable, in the cases of an electronic
ticket, of which these conditions and the notices form part, "Carriage" is
equivalent to transportation", "Carrier" means all air carriers that carry or
undertake to carry the passengers or his baggage here under or perform any other
service incidental to such air carriage, "electronic ticket" means the
Itinerary/ Receipt issued by or on behalf of carrier, the Electronic Coupons
and, if applicable, a boarding document. "Warsaw Convention" means the
Convention for the Unifications of Certain Rules Relating to International
Carriage by Air, signed at Warsaw, 12th October 1929, or that Convention as
amended at The Hague, on 28th September 1955, whichever may be applicable.

Carriage hereunder is subject to the rules and limitations relating to
liability established by the Warsaw Convention unless such carriage is not
"International carriage" as defined by that Convention.

To the extent not in conflict with the foregoing carriage and other
services performed by each Carrier are subject to: (i) provisions contained in
this ticket, (ii) applicable tariffs, (iii) carrier's conditions of carriage
and related regulations which are made part hereof (and are available on
applications at the offices of Carrier), except in transportation between a
place in the United States or Canada and any place outside thereof to which
tariffs in force in those countries apply.

Checked baggage will be delivered to bearer of the baggage check. In case
of damage to baggage moving in international transportation, complaint must be
made in writing to carrier forthwith after discovery of damage and, at the
latest, within 7 days from receipt; in case of delay, complaint must be made
within 21 days from date the baggage was delivered. See tariffs or conditions
of carriage regarding non-international transportation.

Advice to International Passengers on limitations of liability: Passengers on
a journey involving an ultimate destination or a stop in a country other than
the country of origin are advised that the provisions of a treaty known as
Warsaw Convention may be applicable to the entire journey, including any portion
entirely within the country of origin or destination. For such passenger on a
journey to from or with an agreed stopping place in the United States of
America, the Convention and special contracts of carriage embodied in applicable
tariffs provide that the liability of certain carriers / parties to such special
contracts, for death of or personal injury to passengers is limited in most
cases to proven damages not to exceed US $75,000 per passenger, and that this
liability up to such limit shall not depend on negligence on the part of the
Carrier. For such passengers traveling by a carrier not a party to such special
contracts or on a journey not to, from, or having an agreed stopping place in
the United States of America, liability of the carrier for death or personal
injury to passengers is limited in most cases to approximately US $ 10,000 or US
$ 20,000.

The names of carrier parties to such special contracts are available at all
ticket offices of such carriers and may be examined on request. Additional
protection can usually be obtained by purchasing insurance from a private
company. Such insurance is not affected by any limitation of the carrier's
liability under the Warsaw Convention or such special contracts of carriage. For
further information please consult your Airline or Insurance Company
Representative.

NOTE: The limit of liability of US $75,000 above is inclusive of legal fees
and costs, except that in case of a claim brought in a State where provision is
made for separate award of legal fees and costs, the limit shall be sum of US
$58,000 exclusive of legal and costs.

Further information is available on request.

If you have any tips or feedback, which you might wish to share with us, do
write in to us at our address as listed above or e-mail us at jetescapes@jetairways.com.

We reserve the right to determine the quantum of refund payable in case of
cancellation or amendment of a package due to Force Majeure or Vis Majeure. Such
refund would be based on various factors like the number of participants, the
cancellation policies of suppliers like hoteliers, transporters, tour operators,
third parties etc. and our decision on the quantum of refund shall be final. The
said refund shall be made only in AED without interest.

Refunds (if any) for amendments / cancellations will be made by Cox &
Kings Tours LLC. In case we exercise our discretionary rights to alter, amend or
cancel any tour or holiday advertised, those booked for such tour can exercise
the option:

To continue with the tour as altered or amended; or

To accept any alternative tour, which we may offer; or

To unconditionally accept the return of the tour cost charges (after
deduction of the expenses incurred by us on your booking, administrative and
overhead charges as applicable from case to case, taxes etc.) in full and
final settlement and we shall not be liable to pay compensation, consequential
loss, damages, additional expenses or interest charges over and above as is
computed by us as per these 'Terms & Conditions'. You will not be entitled
to make any grievance thereafter in respect of the same.

In case you are travelling on an amended package, the legal relation between
us shall not change only by virtue of the amendment. Your opting to continue
with the tour arrangements as altered or amended means you accept to pay
additional charges if any levied by us.

There shall be no refund if you do not or cannot utilize any service included
in the tour cost or paid for like meals, rooms, entry tickets, excursions etc.,
nor can any refund be made for lost, mislaid or destroyed tickets or
vouchers.

In the event of a dispute arising out of or relating to this contract,
including any question regarding its existence, validity or termination, the
parties shall first seek settlement of that dispute by mediation in accordance
with the applicable rules. The Mediator shall be appointed by us. If the dispute
is not settled by mediation within thirty (30) days of the appointment of the
mediator, or such further period as the parties shall agree in writing, then the
dispute shall be settled in accordance with the Arbitration and Conciliation
Act, 1996 by a sole Arbitrator to be appointed by us. The Arbitration
proceedings will be held in Mumbai, India. The arbitrator's decision shall be
final and binding on both parties. In case of any dispute concerning the award
the courts in Mumbai alone shall have exclusive jurisdiction. This contract will
be governed by Indian laws. You agree that in the event of a dispute or
difference between the parties the exclusive jurisdiction shall vest in the
competent court / forum / tribunal in Mumbai only.

As to the interpretation of the aforesaid terms and conditions, our decision
shall be final and binding upon you. We reserve the right to change the Terms
& Conditions any time without any prior notice.

On behalf of the persons booked, I / We have read, understood and accepted
the Terms and Conditions, Itinerary, Price Grid / Quotation, Promotion Booklet,
Cancellation Policy, Privacy Policy, User Agreement, Disclaimer and Web pages, a
copy of each of which has been furnished to me / us. I / We being duly
authorized by the said persons do hereby agree and accept the same for self and
on behalf of the said persons assuming full responsibility.

Thank you for contacting Cox & Kings. Your message has been received and we will get back to you shortly.

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