Know Your Balance

Knowing your balance before shopping will help ensure that your purchase is approved

Using your Visa Gift card is easy – simply swipe, sign, and go. However, if your purchase amount is greater than the balance on your card, there is some important information you need to know to avoid a transaction decline.

Making a purchase for an amount greater than the balance on the card

To make a purchase for an amount greater than the balance on your card, you will need to use a second form of payment–credit or debit card, cash or check–to cover the difference.

Before you make your purchase, tell the cashier the amount you would like applied to your Visa Gift card. The balance will then need to be paid with the second payment method.

How to check the balance of your Visa Gift card.

Verify your remaining card balance by visiting the web site of your card issuer, or by calling their toll–free customer service number.

Not all merchants have the ability to check your balance at the point of sale, but the following can provide this service:

Merchants that can automatically apply your balance to your purchase

Some merchants have the ability to apply your remaining Visa Gift card funds to the transaction–even when you are unsure of the balance. They will be able to prompt you to complete your purchase with a second payment method, if necessary. Those merchants are: