First:Utility

First:utility, based in Warwick, UK, may be a new name in the energy sector but we are old hat. Trading as first:telecom we have been installing broadband and landlines in homes for 17 years. With over 50 000 customers using our services we have branched out into the energy industry. One of our biggest claims to fame is our commitment to assist the government with their goal of having all homes equipped with a smart meter by 2020. All homes in the East and West Midlands are entitled to have smart meters installed free of charge. To qualify, simply switch to first:utility’s smart tariff.

We are growing

With 3000 customers already using first:utility, including homes as well as businesses of all shapes and sizes, we are leading the way with smart metering technology.

Get smart: Think green

Once you have had a smart meter you will wonder how you ever got along without it. In the words of an old customer of ours, Abby Aron, “Once you have had a spaceship you won’t want an old dinosaur.”

Abby moved from a house already equipped with a smart meter to one where one had yet to be installed. Naturally she contacted us to install a smart meter in her new home. Understanding that a smart meter gives you control over your energy consumption you are able to save an average of 10% on your household electricity usage. Smart meters read your electricity every 30 minutes and your gas on a daily basis. What this means is that you are not subjected to manual readings or estimates in the absence of an available employee. Estimates are always over calculated since refunding is far easier than recovering money from customers who have been under-billed.

National smart metering

Customers that reside outside of the East and West Midlands area still qualify for greatly reduced energy tariffs with the installation of a smart meter at a greatly discounted rate. The iSAVE tariff from first:utility offers customers a handsome discount on electricity and gas. Because it is coupled with the smart meter option this has proven to be one of the lowest tariffs in the UK.

Not just the beginning

Accurate billing has been our motto even before first:utility was born in September 2008. Customers using first:telecom have been enjoying the benefits of accurate billing. Expanding to the energy sector we have taken on homes and businesses and have been able to add to our services, including top notch customer service as well as eliminating unethical practices.

Do you want to...

- Get more information on how smart metering works?

- See how your gas and electricity is worked out in a sample energy bill?

- Take a look at how customers can view their energy consumption online?

- Browse through our TV adverts and video clips to give you more information on first:utilty?