SR. Application Engineer-DC

Description

JOB SUMMARY

The Senior Application Engineer is responsible for maintaining, updating, testing, and troubleshooting enterprise applications under the direction of the Senior Manager of Enterprise Systems. The engineer works with the appropriate business owner to ensure that the applications works effectively and efficiently 24*7.

PRINCIPAL DUTIES AND RESPONSIBILITIES*

Responsible for the design, development, enhancement, implementation, documentation, maintenance and support of designated COTS (“Commercial Off the Shelf”) business-facing application

Ensures technical documentation and deliverables are in accordance with Technology Services policies and

Develops and maintains a productive working relationship with business owners and vendors.

Assists with resolution of escalated incidents and participates in problem management activities

Implementation and support experience with enterprise applications including accounting systems, record systems, document management systems, expense systems, human resources systems or similar enterprise

Demonstrated expertise in implementation, operations and support for Windows based applications systems such as accounting systems, record systems, document management systems, expense systems, human resources systems or other similar enterprise applications