The Recovery MySQL Tool is distributed under the "Try before Buy" License. You should try to repair a corrupted MySQL database before purchase. On the second page in the DEMO version of the MySQL repair tool you can preview all tables, data, objects and scripts available for saving.

Requirements of the MySQL recovery tool:

Windows 98 or above.

Errors

The Recovery MySQL Tool helps to fix errors:

Old database file

InnoDB: have deleted and recreated InnoDB data files but have forgotten

ERROR 1016: Can't open file:

Open table failed: Can't open file: '× × ×. MYI' (errno: 145).

The query cannot be found in the table rows or return incomplete data.

All copyrights to eRepair, Inc. are exclusively owned by the author - eRepair, Inc.

Anyone may use this software in Demo version. For removal of all shareware restrictions you must register.

There are 3 basic types of licenses issued for eRepair, these are:

A Personal usage license. The user purchases one license to use the eRepair on one computer.

A Business usage license. The user purchases the Business usage license, authorizing the use of eRepair to use the program in a corporate, government or business environment on one computer.

A SITE usage license. The user purchases a single usage license, authorising the use of eRepair, by the purchaser, the purchaser's employees or accredited agents, on an unlimited number of computers at the same physical site location. This site location would normally be defined as a single building, but could be considered to be a number of buildings within the same, general, geographical location, such as an industrial estate or small town.
Once registered, the user is granted a non-exclusive license to use eRepair on as many computers as defined by the licensing terms above according to the number of licenses purchased, for any legal purpose. The registered eRepair software may not be rented or leased, but may be permanently transferred, in it's entirety, if the person receiving it agrees to the terms of this license. If the software is an update, the transfer must include the update and all previous versions.

The eRepair Demo version may be freely distributed, with exceptions noted below, provided the distribution package is not modified in any way.

No person or company may distribute separate parts of the package with the exception of the eRepair components, without written permission of the copyright owner.

The eRepair Demo version may not be distributed inside of any other software package without written permission of the copyright owner.

Hacks/cracks, keys or key generators may not be included on the same distribution.

THE eRepair IS DISTRIBUTED "AS IS". NO WARRANTY OF ANY KIND IS EXPRESSED OR IMPLIED. YOU USE AT YOUR OWN RISK. NEITHER THE AUTHOR NOR THE AGENTS OF THE AUTHOR WILL BE LIABLE FOR DATA LOSS, DAMAGES, LOSS OF PROFITS OR ANY OTHER KIND OF LOSS WHILE USING OR MISUSING THIS SOFTWARE.

You may not use, copy, emulate, clone, rent, lease, sell, modify, decompile, disassemble, otherwise reverse engineer, or transfer the licensed program, or any subset of the licensed program, except as provided for in this agreement. Any such unauthorized use shall result in immediate and automatic termination of this license and may result in criminal and/or civil prosecution. Neither eRepair binary code or Address Book source may be used or reverse engineered to re-create the eRepair algorithm, which is proprietary, without written permission of the author. eRepair keyfiles may not be distributed, except as stated in item 3) above, outside of the area of legal control of the person or persons who purchased the original license, without written permission of the copyright holder. All rights not expressly granted here are reserved by eRepair, Inc.

Installing and using eRepair signifies acceptance of these terms and conditions of the license.

If you do not agree with the terms of this license you must remove eRepair files from your storage devices and cease to use the product. Thank you for using the original eRepair

Privacy Policy

eRepair, Inc. (eRepair) is committed to maintaining the privacy of the information you share with us. We will never sell, distribute, or rent information about you and your purchases at eRepair. We will only use the information you share with us for the purposes of enhancing your use of our web site, products, services, or, with your permission, sending you information about our products and services.

Please take a moment to read our privacy policy for a better understanding of the measures we take to protect you and the information you share with us. If you don't find your concern addressed here, please feel free to contact us.

The information we collect.

If you use a credit card to purchase a eRepair's product, the credit card number is encrypted as it passes over the Internet. Your credit card number is not kept or recorded by eRepair or our computers - it is simply passed through to the credit card company to purchase the course. In this respect, buying a course from eRepair is similar to a credit card purchase at any store. Neither eRepair nor the store keeps your credit card number on file.

When you send emails to us asking questions on our website, products, services, or your purchases with us, we obtain the information we need from you to answer your questions appropriately.

When we provide technical supports to you, if necessary, we may collect corrupt data files from you via email or ftp, in order to help you solve the problems in using our products.

How we use the information we collect.

Online Orders

We use the personal information you supply when placing an online order to complete and ship your order. Your email address is used to send you an order confirmation, the registration information, as well as to alert you to any changes in the availability of the items you ordered.

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Technical Support

We use the personal information you supply when you submit a support question to respond to your question. Your email address is used to send a response from our Technical Support team.

Data Files

Our email and ftp servers are highly protected so that only our engineers can retrieve files from them. We never transmit your data files via email or ftp unless encrypted with very strong algorithms. Your data files are securely deleted from our servers.

Guestbook

Information that you provide while using products such as the Guestbook feature is available for all to see. Discretion should be used in entering Personally Identifiable Information within such forums, as it may be collected by third parties. eRepair does not actively associate the message content entered by our users in the Guestbook with any registration information we may possess. Our server computers will retain this information, however; and it is potentially available for distribution to third parties - most obviously law-enforcement agencies acting under subpoena power, per the terms of our Privacy Policy. We do not use this information to target any advertising to our users, nor is it ever willingly distributed to any third party, such as an advertiser, except if subpoenaed.

How to gain access to the information we have on file for you

There may be times where you wish to gain access to the information we have on file for you. To receive a copy of this information, please contact us.

Notification of changes

If, at some point in the future, there is a change to our privacy policy and/or practices that affect your personally identifiable information, we will notify you by email of the relevant changes.

Disclosure of Information to Third Parties

eRepair does use the services of third parties, such as e-mail service providers, purchase and order processing merchants and marketing companies that act as independent contractors on behalf of eRepair. These parties are contractually prohibited from using personally identifiable information for any purpose other than for the purpose eRepair specifies. We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We prohibit the sale or transfer of personal information to entities outside of the eRepair's affiliates for their use without your approval.

eRepair may disclose your personally identifiable information if we believe in good faith that we are required to do so in order to comply with applicable law, a subpoena, or other legal process. eRepair may also disclose personally identifiable information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Use, End User License Agreement or to protect the safety of our users and the public or under confidentiality agreements with certain third parties which assist us in developing, operating and maintaining eRepair.

In the event that all or substantially all of eRepair's stock and/or assets (or the assets of a division or subsidiary) are transferred or sold to another entity, or eRepair (or a division or subsidiary) is acquired by, or merged with, another entity, eRepair may transfer personally identifiable information to the acquiring entity and eRepair may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent. If, as a result of such a business transition, your personally identifiable information will be used in a materially different manner, you will be given choice consistent with our policy regarding notification of changes.

Cookies

Our Website uses cookie technology. Cookies are short pieces of data generated by a web server that a website stores on a user's computer. Certain pages on our Website may require the use of a cookie for purposes of keeping information you enter on multiple pages together. Cookies also enable us to customize our Website and offerings to your needs and provide you with a better online experience with us. In addition, cookies are used to:

allow registered users to sign in without typing their sign in name each time;

measure usage of various pages on our Website to help us make our information; more pertinent to your needs and easy for you to access; and

provide functionality such as online orders, eRepair's services and other functionality that we believe would be of interest and value to you.

The types of cookies that we use are referred to as session cookies and persistent cookies. Session cookies are temporary and are automatically deleted once you leave the Website. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with eRepair. Cookies do not corrupt or damage your computer, programs, or computer files.

In addition, the service providers we use to serve and host our advertisements, and/or deliver our e-mails, use session and persistent cookies, to track the number of times the Website is accessed and whether the site was accessed from an advertisement. There are no cookies in the advertisement or e-mail. A cookie is placed on your computer only if and when you click on an advertisement or open the e-mail. The cookie generated from the advertisement or e-mail does not contain any personally identifiable information and will remain on your hard drive until you delete it.

You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so will adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our Website.

The information contained in this site is copyrighted and may not be distributed, modified, reproduced in whole or in part without the prior written permission of eRepair, Inc. The images from this site may not be reproduced in any form without the prior advanced written consent of eRepair, Inc.

eRepair, are USPTO registered trademarks of eRepair, Inc. The absence of a brand or product name or logo from this list does not constitute a waiver of any eRepair, Inc. or other intellectual property right concerning that name or logo.

All other brands and product names are trademarks or registered trademarks of their respective owners.

Content Copyright

The entire content of this website is copyrighted to eRepair, Inc. and should never be reproduced/copied to another website without written authorization from the owners of eRepair, Inc.

Electronic Communication

When you visit our website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Applicable Law

By visiting http://www.erepairtools.com, you agree that the laws of Russia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and eRepair, Inc. must be settled in the courts of Moscow, Russia; and you agree to jurisdiction in such courts.

Terms of Use

eRepair Inc. (eRepair) makes this Web Site, including all information, graphics, documents, text, products and all other elements of the Site and all products offered on this Site and services operated through the Site, available for your use subject to the terms and conditions set forth in this document Terms of Use. By accessing and using this Web Site, use of any eRepair Services, downloading any Products, or browsing the Web Site, you agree to be bound by the following Terms of Use and all terms and conditions contained and/or referenced herein or any additional terms and conditions set forth on this Web Site and all such terms shall be deemed accepted by you. If you do NOT agree to all these Terms of Use, you should NOT use this Web Site. If you do not agree to any additional specific terms which apply to particular Content (as defined below) or to particular transactions concluded through this Web Site, then you should NOT use the part of the Web Site which contains such Content or through which such transactions may be concluded and you should not use such Content or conclude such transactions.

These Terms of Use may be amended by eRepair at any time. Such amended Terms of Use shall be effective upon posting on this Web Site. Please check the Terms of Use published on this Web Site regularly to ensure that you are aware of all terms governing your use of this Web Site. Also, specific terms and conditions may apply to specific content, products, materials, services or information contained on or available through this Web Site (the Content) or transactions concluded through this Web Site. Such specific terms may be in addition to these Terms of Use or, where inconsistent with these Terms of Use, only to the extent the content or intent of such specific terms is inconsistent with these Terms of Use, such specific terms will supersede these Terms of Use.

eRepair reserves the right to make changes or updates with respect to or in the Content of the Web Site or the format thereof at any time without notice. eRepair reserves the right to terminate or restrict access to the Web Site for any reason whatsoever at its sole discretion.

Read more...

Warranties and disclaimers

Although care has been taken to ensure the accuracy of the information on this Web Site, eRepair assumes no responsibility therefor. ALL CONTENT IS PROVIDED AS IS AND AS AVAILABLE. eRepair HEREBY EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, NON-INFRINGEMENT, OR AS TO THE OPERATION OF THIS WEB SITE OR THE CONTENT. eRepair DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS AS TO THE SECURITY OF THIS WEB SITE. YOU ACKNOWLEDGE ANY INFORMATION SENT MAY BE INTERCEPTED IN TRANSMISSION OR OTHERWISE. eRepair DOES NOT WARRANT THAT THE WEB SITE OR THE SERVERS WHICH MAKE THIS WEB SITE AVAILABLE OR ELECTRONIC COMMUNICATIONS SENT BY eRepair ARE FREE FROM VIRUSES OR ANY OTHER HARMFUL ELEMENTS.

The use of the services or the downloading or other use of any products through the site is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system, loss of data, or other harm that results from such activities. eRepair assumes no liability for any computer virus or other similar software code that is downloaded to your computer from the Web Site or in connection with any services or products offered through the Web Site. No advice or information whether oral or written, obtained by you from eRepair or from the Web Site shall create any warranty not expressly stated in the Terms of Use.

The Web Site may contain references to specific eRepair products and services that may not be (readily) available in a particular country. Any such reference does not imply or warrant that any such products or services shall be available at any time in any particular country.

IN NO EVENT SHALL eRepair OR ANY OF ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, CONTRACT, REVENUE, DATA, INFORMATION OR BUSINESS INTERRUPTION), UNDER ANY THEORY OF LIABILITY, RESULTING FROM, ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE THIS WEB SITE OR THE CONTENT, PRODUCTS, SERVICES, THE STATEMENTS OR ACTIONS OF ANY THIRD PARTY ON OR THROUGH THIS SITEM ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSION OR DATA, ANY INFORMATION THAT IS SENT OR RECEVIED, OR NOT SENT OR RECEIVED, ANY FAILURE TO STORE DATA, ANY LOSS OF DATA, LOSS OR DAMAGE TO FILES, LOSS OR DAMAGE TO THE CONTENT, ANY SERVICES AVAILABLE THROUGH THE SITE THAT ARE DELAYED OR INTERRUPTED, EVEN IF eRepair HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ANY ACTION BROUGHT AGAINST eRepair PERTAINING TO OR IN CONNECTION WITH THIS WEB SITE MUST BE COMMENCED AND NOTIFIED TO eRepair IN WRITING WITHIN ONE (1) YEAR AFTER THE DATE THE CAUSE FOR ACTION AROSE.

Some jurisdictions do not allow the exclusion of implied warranties or limitations, so the above limitations may not apply to you.

Links to other sites

This Web Site may provide links to other web sites that are not under the control of eRepair. eRepair shall not be responsible in any way for the content of such other web sites. eRepair provides such links only as a convenience to the user of this Web Site, and the inclusion of any link to any such web sites does not imply endorsement by eRepair of the content of such web sites.

Intellectual Property

Copyright, trademark and all other proprietary rights in the Content (including but not limited to software, services, audio, video, text and photographs) rests with eRepair Ltd. or its licensors. All rights in the Content not expressly granted herein are reserved. You agree not to copy, republish, frame, download, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse engineer, or create derivative works based on the Site, its Products or its Services except as expressly authorized herein. Except as otherwise provided, the Content published on this Web Site may be reproduced or distributed in unmodified form for personal non-commercial use only. Any other use of the Content, including without limitation distribution, reproduction, modification, display or transmission without the prior written consent of eRepair is strictly prohibited. All copyright and other proprietary notices shall be retained on all reproductions.

This web site may contain trademarks, service marks, trade names and logos of third parties. eRepair uses them solely to describe the functionality of its products and provide accurate information about the use of the products. eRepair hereby disclaims any rights to trademarks, service marks, trade names, logos, copyright, patents, domain names or other intellectual property interests of third parties. All intellectual property interests of third parties listed above are the properties of their respective owners. eRepair disclaims any proprietary interests in the intellectual property rights other than their own.

Information Provided By You

Any material or information sent through or in connection with this Web Site by you (User Materials) will be treated as non-confidential and non-proprietary, and immediately become the property of eRepair, subject to any privacy policies posted on this Web Site. eRepair may use such User Materials as it deems fit, anywhere in the world, without obligation for compensation, and free of any moral rights, intellectual property rights and/or other proprietary rights in or to such User Materials.

Software

Software made available for downloading from or through this Web Site is licensed subject to the terms of the applicable end use license agreement. Both the Software and any accompanying documentation made available through this Web Site is the copyrighted work of eRepair. Except as set forth in the applicable end user license agreement, the software is made available for use by end users only and any further copying, reproduction or redistribution of the software is expressly prohibited. You must agree to the terms of the applicable end user license agreement to download or order Products or Services from this Web Site.

You may not use, copy, republish, frame, emulate, clone, download, transmit, rent, lease, loan, sell, assign, modify, distribute, license, sublicense, decompile, disassemble, create a derivative work otherwise reverse engineer, or transfer the licensed program, or any subset of the Web Site, its Products or Services, except as expressly authorized herein or in the applicable end user license agreement. Any such unauthorized use shall result in immediate and automatic termination of this license and may result in criminal and/or civil prosecution.

WARRANTIES, IF ANY, WITH RESPECT TO SUCH SOFTWARE SHALL ONLY APPLY AS EXPRESSLY SET FORTH IN THE APPLICABLE END USER LICENSE AGREEMENT. eRepair HEREBY EXPRESSLY DISCLAIMS ALL FURTHER REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE OR NON-INFRINGEMENT WITH RESPECT TO THE SOFTWARE.

Without limiting the foregoing, eRepair makes no warranty that: the services and products will meet your requirements; the services and products will be uninterrupted, timely, secure, or error-free; the results that may be obtained from the use of the services or materials will be effective, accurate, or reliable; the quality of any services or products purchased or accessible by you through the site will meet your expectations; any errors in the software obtained from or used through the site, or any defects in the site, its services or products, will be corrected.

Password recovery Programs - Legality

Password recovery programs offered on this Site are designed for legal purposes and they are legal as long as you use them for legal purposes. Thus, you can use eRepair products provided that you are the legal owner of all files or data you are going to recover through the use of our software or have the right or permission from the legitimate owner to perform these acts. Any illegal use of our software will be solely your responsibility.

Accordingly, you affirm that you have the legal right to access all data, information and files that have been hidden.

You further attest that the recovered data, passwords and/or files will not be used for any illegal purpose. Be aware that illicit password recovery and the data decryption of unauthorized or otherwise illegally obtained files may constitute theft or another wrongful action and may result in your civil and/or criminal prosecution.

Guestbook

A Guestbook is available on this Web Site for public comment by customers and visitors alike. Any notes, postings, ideas, suggestions, concepts, or other material submitted through this feature will become the property of eRepair and eRepair shall be entitled to use such material for any type of use forever, including in any media whether now known or hereafter devised.

Information that you provide while making entries in the Guestbook is available for all to see. Discretion should be used in entering personally identifiable information within such forums, as it may be collected by third parties. Use of personally identifiable information contained in the Guestbook, and your options regarding our use of this information, is contained in eRepair's Privacy Policy.

eRepair reserves the right to delete any message submitted to the Guestbook, at its sole discretion, at any time and for any reason, including, but not limited to material which in eRepair's opinion:

may constitute libel, defamation, invasion of privacy, or is obscene, pornographic, abusive, or threatening;

may infringe any intellectual property or other right of any entity or person;

may violate any applicable law or advocates illegal activity;

advertises or otherwise solicits funds or is a solicitation for goods, services, advertisers or sponsors or otherwise engages in commercial activity;

disrupts the normal flow of dialogue or otherwise act in a way which affects the ability of other people to engage in real time activities via eRepair's Sites;

includes programs which may contain viruses, worms, trojan horses or other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunication;

includes MP3 format files;

violates any policy or regulation established from time to time regarding use of eRepair Sites or any networks connected to eRepair Sites; or

contains links to other sites that contain the kind of content which falls within the descriptions set out in (A) to (H) above.

Linking to the Web Site

Linking to the Web Site is permitted provided that you comply with the following rules. You may link to the home page of the Web Site or to any other page of the Web Site. However you are not allowed to use in-line linking or framing. You must not imply that eRepair endorses or sponsors the linker or its site, products or services. You must not use our intellectual property including but not limited to trademarks, trade name, copyright without advance written permission from eRepair. Furthermore, you agree to remove the link at any time upon our request.

Return Policy - Password Recovery Software

eRepair has a strict return policy due to the nature of our products. If the software is unable to recover (or remove, or change) a password, a copy of the unrecovered file MUST be sent to eRepair, and our engineers will work with your file. If the password is recovered, the owner of the software will be either able to keep the software and receive the password to the file (or unprotected copy of the file), or refund can be made and the end user will need to pay for the in-house recovery in order to receive the password. If eRepair is unable to recover the password, a full refund will be made. Please note that this is applicable only to situations when password recovery or removal is guaranteed without brute-force or dictionary attacks (for more information, refer to product documentation).

Applicable Law

These Terms of Use and any disputed relating hereto shall be governed by and construed in accordance with the laws of the Russian Federation without regard to its principles of conflict of laws. You agree to the exclusive jurisdiction of the courts of the Russian Federation for any claim or cause of action arising out of, or relating to or in connection with these Terms of Use or this Web Site, provided that such exclusivity does not apply to legal actions initiated or brought by eRepair.

eRepair does not bear any responsibility nor assumes any risks if by any reason a product or a service made available on this Web Site breaches national law of any state. Those who access this Site do so on their own initiative and are responsible for compliance with their national laws.

COPPA rules

In order to comply with the new COPPA ruling, if you are younger than 13 years of age, you are forbidden from posting information on eRepair's message boards without direct parental consent.

Refund Policy

Client

A Client is that who purchases any eRepair, Inc. (eRepair) product online through any eRepair website.

Mail for Activation or Mail for download

The email sent by eRepair or payment gateway on purchase of the product/software online. The email contains the activation code for product/software for activating the product/software. All our products have an Electronic Delivery. All software distributed under the Try Before Buy License.

Users have to understand this very carefully that our data recovery software products are designed in such a way that they are tested in certain types of corruption cases where they give BEST successful recovery results. However, users should be well aware that there can be certain corruption cases where our products might not be able to recover complete Meta data etc. In addition, in case the free space of your system is overwritten by new data, then there can also be the chance of a recovery failure as, in that case, a corrupted file might not even contain the required data in the first place. This can be tested via the free DEMO versions, which give a preview of the recoverable data. We anticipate that users will co-operate with us, as we make every possible effort to help them reach 100% satisfaction.

Read more...

Strongly Recommended to download, install, and try the DEMO Version of software before Purchase

Refund Guideline

The Client has the right to request a refund for the eRepair product/software within 30 days of the date of purchase if your case falls in the following refund guidelines.
The purchase should have been made directly through eRepair.

eRepair is not responsible for any one of the following:

Any lost or misdirected email.

Delays in downloading or any communication delays.

Delay due to any unforeseen uncontrolled factor.

Mail being marked as SPAM by the email client application of the client or by the mail server being used by the client.

Mail for download or activation is bounced by the sender or receiver mail server due to any reason.

Once purchased and done with the process, you then don’t need the software any longer.

Accidentally Purchased Software and now you want to remove it from the system.

When purchasing, your aim was not to purchase this specific software.

After purchasing the software you faced trouble in operating the tool as regards your computing platform.

Software purchased is not suitable for the platform you are using.

Weekend delay in license processing.

Unable to use software, as the basic requirements to run software are not fulfilled by your machine.

The problem was solved by another person, while I was registering the program.

Now we don’t need the program at all and we have never used it.

Refund will be made only if one of the below conditions hold true:

If the Client was able to perform the operation as stated with the demo version but the functionality was not there in the Full Version.

eRepair is not responsible for miss-interpretation by the client of the material published as part of promoting the product/software by our company. In such case, the responsibility lies with the client to get the right interpretation from the eRepair support staff.

Refund will only be done when signed Letter of Destruction in the form of an email that is received by the client. eRepair should receive the email at tech.support@erepairtools.com within 30 days of the date of purchase of the eRepair product/software. Letter Of Destruction implies that the client states in written form that the product/software bought from eRepair will be destroyed from all machines where it has been installed, all backup copies were deleted also and also allow a authorized person from eRepair to do a physical inspection of all the machines where it was installed to ensure the destruction is done properly. The inspection can happen anytime within 3 (three) years of the date of purchase of the product/software from eRepair. The inspection can happen without prior notice to the client. Any evidence of the refund product/software is entitled to be entered in legal proceedings.

From the date of receiving the Letter of Destruction from the client, the refund will be processed within 15 days. Any delay of more than 15 days will be notified to the client through email from eRepair. If the full licensed version of any software works, but not completely, then we will provide a solution for that. You can contact the support team in case the software you purchased fails to execute operations that are promised to be done. After analyzing and studying the issue, our technical expert will provide you with a suitable solution and then also if the issue is not solved and still exists, then we will refund your money that was provided while purchasing the product and the amount will be determined according to the task and issues solved by our software.

Technical Support

We use the personal information you supply when you submit a support question to respond to your question. Your email address is used to send a response from our Technical Support team.

A refund is not valid in the following cases:

When the User Is Unwilling to Upload Files on Our FTP in Case of Software Failure: There are a number of corruption cases, and if in any particular corruption case, the client is finding issues in performing the process using our software, then we ask the client to upload his/her files on our secure FTP Server so that we can perform the necessary actions for him/her. We are also ready to sign a Non Discloser Agreement (NDA). If the client finds issues in performing the process successfully, and if he/she is also not uploading his/her files on our FTP Server, even if we are ready to sign the NDA, then in that case, the refund is not valid.

If the client purchased any of our software without first evaluating it with the help of the FREE DEMO Version, then the refund for that product will not be given.

In case our software is unable to perform the process it is projected to perform, and likewise, no other software in the market also couldn't perform the same process, then, a refund cannot be claimed. If, however, some other software performs the process successfully unlike our software, then, a refund can be claimed.

If the software is purchased without its prior examination via the demo version, then a refund cannot be claimed.

If 30% recovery or migration or any other projected process is performed successfully by any of our software, then a refund cannot be claimed.

eRepair does not decrypt encrypted Microsoft SQL Server databases, dbf, Word, Lotus Notes Database, and so on. Furthermore, clients are clearly informed not to use the software in case of the emergence of a message like This database has local access protection and you are not authorized to access it locally. This information is clearly mentioned on all the product websites of this software. Therefore, the refund requests in this case are not valid.