Start the selling process in a different browser session, even if you have selected the Keep me signed in for today option. If, however, you use the same browser session to sign in and to list an item, you will not be asked to sign in again.

Clear cookies from your browser or cookies become corrupted.

Request to post to the Community Discussion Boards, Chat, Answer Centre, or eBay Groups.

As an additional security check, we may occasionally ask you to enter a verification code when you sign in. This extra security check helps eBay prevent automated registrations and inappropriate use of the site.

Signing in to your eBay account

After you register with eBay, you can sign in with either your user ID or the email address associated with your account, and your password.

When signing in, you can choose to have your computer remember your sign in information for one day so that you don’t have to re-enter your user ID or email address and password. Your password will be saved until you sign out, even if you disconnect from the Internet, close your browser or turn off your computer.

Note: For security purposes, your password is automatically encrypted when you sign in, using Extended Validation Secure Sockets Layer (EV SSL) technology. If you have upgraded to a browser with the latest anti-phishing capabilities, look for a green Web address bar for verification that you are on a secure page before entering sensitive information.

About Microsoft Passport

eBay does not support Microsoft Passport authentication for sign in. If you’re a Passport user, you must still sign in with your eBay user ID or email address and password.