Why can I not get the proper filter for my brand new GE microwave? I have contacted the company four times and have had incorrect filters mailed to me; I have had a tech to my home who contacted me one week later with another incorrect number; I have been to Home Depot three times to discuss the problem with the appliance expert there... and still another dead end! Another filter was mailed to me which was, again, the incorrect filter. Can GE not get its parts together for a customer?

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

remove the two and 3 maybe in the air grill at top of oven . behind inthe center is the filter . ( very pricey // about 60.00 / the make sure it seated properly so the air flow is through filter .. replace front grill and your done .. ****

To Remove Charcoal Filter
To remove the charcoal filter, disconnect power
at the main fuse or circuit breaker panel or
pull the plug.
Remove the top grille by removing the screws
that hold it in place and sliding the grille to the
left (opening the door makes grille removal
easier). Slide the filter towards the front of the
oven and remove it.
To Install Charcoal Filter
To install a new filter, remove plastic and other
outer wrapping from the new filter.
Insert the filter into the top opening of the oven as
shown. It will rest at an angle on 2 side support tabs
and in front of the right rear tab. Replace the grille
and screws.

The GE spec sheets for what is the right charcoal filter are incorrect. You will never find the right one. I have this same microwave and had same problem. I called a local appliance company and they gave me Part No. WB06X10359 and when I googled this part it was not the right dimensions. I finally found the perfect solution. Go to www.rangehoodsfilter.com (Filter Factory-TTN Inc.) and they are customing making the filter for me. I spoke to Dave this morning from Filter Facotry and he's making me one with the following dimensions - 5 7/8" x 13 1/4" x 1/4". The cost is $16.95. If this fits I will order more. The more you order, the cost per unit goes down.

Charcoal filter is behind the grille at the top of the oven. Find screws in front or at top of the grille and remove them. Remove the grille by shifting to one side and pulling forward with the door open. You should see a slot where the filter is inserted. Remove old filter and replace with new. Note which side of old filter is up and position the new one the same way. The filter sits on tabs at the side and back. Replace grille and screws.