Terms & Conditions

Acceptance of orders: All orders are subject to acceptance by Flint & Walling, Inc. in Kendallville, Indiana, and to conditions stated herein. Acceptance of F&W product order constitutes acceptance of the terms and conditions stated herein.

Flint & Walling, Inc. will not be bound by any term or condition on buyer’s order which is different from or in addition to the terms and conditions of Flint & Walling.

Shipping Policy: All prices are based upon product sold F.O.B. point of shipment. Flint & Walling will prepay and absorb transportation charges to common carrier points within the continental limitations of the United States, Alaska and Hawaii excluded, in accordance with the freight policy outlined in the Distributor Discount Schedule; and provided Flint & Walling is allowed to select point of origin of shipment, method of transportation and routing of the shipment. Flint & Walling, Inc. reserves the right to add a shipping surcharge due to heavy weight, oversize dimensions, non-pump product mix and/or large order quantities with an order that qualifies for prepaid freight outlined in the Distributor Discount Schedule.

Shipping Claims:Flint & Walling, Inc. is not responsible for any damage or loss of any shipments after surrendering shipment to carrier in good order and original bill of lading to customer. Claims for loss or damage to products in transit must be made to the carrier by the purchaser within 5 working days after receipt of product, regardless of whether products are shipped prepaid or collect. All damage and/or shortages must be documented on the Proof of Delivery. No claims for shortages in quantity will be honored by Flint & Walling, Inc. unless presented within 5 working days after receipt of goods.

Prices: While every effort will be made to provide customers advance notice of price changes, all prices and discounts are subject to change without notice.

Flint & Walling reserves the right to refuse any order due to a price change or price discrepancy; and acceptance of such order by Flint & Walling is subject to customer acceptance of the revised current price.

Cancellation: Orders accepted by Flint & Walling in Kendallville, Indiana are not subject to cancellation; but, where cancellation for any cause is mutually agreed to, the purchaser will be billed for reasonable charges based on expenses already incurred and commitments made by Flint & Walling.

Sales Tax Exemption:F&W is required to have a current sales tax exemption certificate on file for your company. If you have multiple stores or branches that we ship to in other states, please provide a MTC (Multistate Tax Commission) exemption certificate. It is your responsibility to provide the correct form for your state. Failure to provide your sales tax exemption certificate will result in sales tax being charged on your order.

Returning Product: Authorization and shipping instructions must be obtained from Flint & Walling by the purchaser before returning any product. A 15% handling and restocking charge will be charged for new product returned to Flint & Walling for credit. Non-cataloged product is not returnable.

Export Compliance Policy:All Flint & Walling products sold outside of the Continental United States are subject to the standards and regulations set forth by the Bureau of Industry and Security. Please consult with the factory on any product that it is intended to be exported outside of the United States. See FW1333 for additional information.

Limited Warranty: This product is warranted, unless otherwise stated, to the user to the be free from defects in material and workmanship for a period of one (1) year from the date of purchase or two (2) years from the date of manufacture, whichever is less. To obtain service under this warranty, contact any authorized dealer or return any component which fails during this warranty period to the factory, freight prepaid. Components showing unmistakable signs of defects in material or workmanship will be repaired or replaced without charge and returned, freight prepaid.

The warranty provided herein is in lieu of all other express warranties, and may not be extended or modified by anyone. Any implied warranties shall be limited to the period of this limited warranty, and thereafter all such implied warranties are disclaimed and excluded. Flint & Walling shall not, under any circumstances, be liable for incidental, consequential or special damages, such as, but not limited to, damage to, or loss of, other property or equipment, loss of profits, inconvenience, labor, or other incidental or consequential damages of any type or nature. The liability of Flint & Walling shall not exceed the price on the product upon which such liability is based.

This Warranty gives you specific legal rights, and you may have other rights which vary from state to state. Some states do not allow limitations on duration of implied warranties or exclusion of incidental or consequential damages, so the above limitations may not apply to you.

If you have any questions concerning this or any of our policies and procedures, please do not hesitate to contact your Sales Representative.

IMPORTANT NOTICE TO OWNER

This warranty shall become effective only in the event Flint & Walling’s warranty registration card has been properly completed by the original retail purchaser and returned to Flint & Walling within ten (10) days of the date of purchase. Proof of purchase may be required to obtain warranty.