Consulting & Coaching

DifferenceWORKS Can Help Develop Inclusive Leaders — and Help You Create an Inclusive Culture

Our consulting and coaching services help develop inclusive leaders and help them build inclusive workplace cultures.

Consulting Services

Attracting and retaining today’s diverse workforce is one of the biggest challenges leaders face. To become an “employer of choice,” companies must bring out the very best in every employee. DifferenceWORKS provides consulting that promotes leaders’ ability to address and leverage all kinds of difference. We help leaders:

Understand the implications of four generations working together in the workplace;

Identify differences in the perspectives, needs and approaches of two genders, four generations and people with all kinds of differences, including ethnicity, thinking style and communication approach; and

Acquire tools and tactics to engage all employees and build teams that work effectively.

DifferenceWORKS consults with businesses that want to create inclusive cultures—with leaders who want to broaden engagement and increase retention within their organization. Every consulting engagement is targeted to the unique needs and aspirations of the client. Which employees are engaged and who is less engaged? In what group is turnover (or the risk of turnover) the highest? What is missing for people in this group that would enable them feel valued and heard—and therefore engaged and committed?

We help leaders envision the inclusive culture that they need for sustained performance–and then develop and execute an action plan for improving employee engagement, productivity and retention. We can help tailor and interpret employee surveys to assess the level of engagement among groups (e.g., data by gender, age, work group, division). We can then help develop practical solutions – which may include training in the form of workshops coaching or implementation of monitoring processes and rewards.

Coaching

Leaders and key employees may need support in developing awareness of gender, generational and other differences — and in honing the skills to appreciate and leverage those differences. Individual coaching can deepen one’s skills to operate in a diverse culture and to lead inclusively. We work with individuals to increase self awareness and develop a plan of action to achieve positive change. And we stick with each person to help them apply their new awareness and skills in their workplace setting.

Caroline Turner’s experience as one of few women at the C-level in a masculine industry (the beer industry) give her insights that she offers to help women navigate and succeed. We have a number of colleagues who are skilled executive coaches and can focus on skills required to build a diverse and inclusive culture.