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Sod Almighty 14

There is no option to install as an administrator. The installer is an .msi file, and doesn't offer the same run options an .exe file would offer.

I have managed to install Synergy 2 in MacOS - and I must say it seems very minimal. No options, no nothing. I just get a window with the name of my computer in a little box in the middle. Where are all the settings?

This did not help at all. It tried everything, restarts, clean installs, the forced administrator install. Nothing fixed the issue.I went back to Synergy 1.8.8. I can't use Synergy 2.0 until this is fixed which I hope is before release.

There is no option to install as an administrator. The installer is an .msi file, and doesn't offer the same run options an .exe file would offer.

I have managed to install Synergy 2 in MacOS - and I must say it seems very minimal. No options, no nothing. I just get a window with the name of my computer in a little box in the middle. Where are all the settings?

This all looks like a step backward, not an improvement. What am I missing?

There's a reason this is a beta. With all pre-release software, you have a chance to encounter some "not yet ready" software. That's the risk you take. [email protected] if you're unsatisfied.

Synergy 2 beta4 is not a proper representation of the ideals of what Synergy 2 was designed to be; it is an incomplete piece of software. Synergy 2 beta5 vastly differentiates the network topology used from beta4 in order to ensure a smoother experience. The Synergy 2 final release will have some form of advanced admin GUI or something along those lines for those that want to tinker with the settings, but your mindset will have to shift from Synergy 1, as they are now trying to appeal to the bigger audience group of people who need to use Synergy but don't have the time or the technical knowledge required to fiddle around with static IP configuration, firewall/IDS/IPS interference, port configuration, SSL configuration, auto-teaming, etc. Synergy 2 uses cloud computing to auto-negotiate a connection that will be started locally. It is now automatic configuration for Synergy, but again, there will be an administration console. This is beta software, take it or return it.

Thank you Dread Pirate Wolf for the useful information. I will try this and report back if I can get it to work.

17 minutes ago, Kelvin Tran said:

Beautiful. Absolutely beautiful.

There's a reason this is a beta. With all pre-release software, you have a chance to encounter some "not yet ready" software. That's the risk you take. [email protected] if you're unsatisfied.

Synergy 2 beta4 is not a proper representation of the ideals of what Synergy 2 was designed to be; it is an incomplete piece of software. Synergy 2 beta5 vastly differentiates the network topology used from beta4 in order to ensure a smoother experience. The Synergy 2 final release will have some form of advanced admin GUI or something along those lines for those that want to tinker with the settings, but your mindset will have to shift from Synergy 1, as they are now trying to appeal to the bigger audience group of people who need to use Synergy but don't have the time or the technical knowledge required to fiddle around with static IP configuration, firewall/IDS/IPS interference, port configuration, SSL configuration, auto-teaming, etc. Synergy 2 uses cloud computing to auto-negotiate a connection that will be started locally. It is now automatic configuration for Synergy, but again, there will be an administration console. This is beta software, take it or return it.

I agree that we should expect there to be some issues with the software, and I do, but being unable to simply install the software is even more frustrating than dealing with irritating or inconvenient bugs and a lack of features. A simple reply in the forum by the developers to say that they are looking into the issue would go a very long way in making customers like Sod Almighty and I feel better. I don't think it's unreasonable of anyone to expect some form of communication with severe issues such as this.

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Kelvin Tran 140

Thank you Dread Pirate Wolf for the useful information. I will try this and report back if I can get it to work.

I agree that we should expect there to be some issues with the software, and I do, but being unable to simply install the software is even more frustrating than dealing with irritating or inconvenient bugs and a lack of features. A simple reply in the forum by the developers to say that they are looking into the issue would go a very long way in making customers like Sod Almighty and I feel better. I don't think it's unreasonable of anyone to expect some form of communication with severe issues such as this.

No, I completely understand your frustration with the lack of being able to get it to install. That's inexcusable from even an alpha, let alone a beta. However, that may be due to the lack of integrated code to detect Visual C++ redistributable software on the system as they have recompiled the binary. This is in no way based off of Synergy 1. The two are completely separate codebases. @Nick Bolton (CEO of the company) is normally VERY active on the forums, but as he has mentioned in a conversation with I and the rest of the moderators, he is dealing with an emergency, so it is only fair that we provide him with the time to recover from the incident.

Edited October 19, 2017 by Kelvin Tran

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StaggerLee84 0

No, I completely understand your frustration with the lack of being able to get it to install. That's inexcusable from even an alpha, let alone a beta. However, that may be due to the lack of integrated code to detect Visual C++ redistributable software on the system as they have recompiled the binary. This is in no way based off of Synergy 1. The two are completely separate codebases. @Nick Bolton (CEO of the company) is normally VERY active on the forums, but as he has mentioned in a conversation with I and the rest of the moderators, he is dealing with an emergency, so it is only fair that we provide him with the time to recover from the incident.

Thanks for clearing that up, I am happy to have patience in the event of family emergencies. I wish him and his family well and I hope that everything is alright.

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StaggerLee84 0

I argee, they should have a support page. I just have to remeber the email address, and that fails sometimes.

The synergy2 installer will try to install a service that starts at boot, your IT administrator has probably blocked this because it can be very dangerous.

Ask the IT department if they can help you install it.

I don't think that this is the problem. I also have full administrative access to the PC causing problems (not to mention the fact that it installs perfectly on the adjacent PC). Dread Pirate Wolf outlined a possible solution above that involved the Visual Studio 2015 redistributable packages. I believe that this should work for most people. Incidentally, I have not been able to get it to work using this solution, but it seems to be related to a Windows update issue on the PC in question.

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Rex Terry 2

There is no option to install as an administrator. The installer is an .msi file, and doesn't offer the same run options an .exe file would offer.

I have managed to install Synergy 2 in MacOS - and I must say it seems very minimal. No options, no nothing. I just get a window with the name of my computer in a little box in the middle. Where are all the settings?

This all looks like a step backward, not an improvement. What am I missing?

I have this same issue in Windows 10. I get the Synergy 2.0 screen with my Desktop in a little box. I clicked on it and the little box background turned green and nothing else happens, no matter what else I try to click.

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StaggerLee84 0

There's a bug on Windows where services can get into a corrupt state. Have you tried uninstalling and rebooting?

Many, many times. I am sure that this isn't the issue. I think the issue has to do with the Visual C++ 2015 redistributables during installation. I have been unable to work around this in any way. I have tried many reboots, reinstallations, administrative permission forcing etc.

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Rex Terry 2

I just tried to install Beta 5. It did the same thing Beta 4, installed, but only gives me that initial screen which show the little desktop icons. I did manage to send the log.

My Ver 1.8 was uninstalled, however during installation there was a screen telling me to close movies & TV, People, photos, and settings. None of them were open to my knowledge, but I closed everything I could find in the task manager and on the second attempt, the install finished, but as yet, I can go no further than initial screen. It shows two of my desktops icons, one of which shows an active green ego line, like it is trying to lad something but it just continues. Not sure where to go from here.