Get the right plan for you:

On every EE contract the monthly price plan charge will be increased by RPI in March of each year. Other prices, such as call charges and Roaming costs, may also go up during your plan. Your first annual RPI increase will take place in March 2017.

The UK’s fastest network: Mobile only. 4G speeds depend on location & number of users. Check your coverage at ee.co.uk/coverage. Network Speed based on results from the RootMetrics® UK RootScore® Report: Jan – June 2016. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducting over 33,000 test cycles. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit www.rootmetrics.co.uk and ee.co.uk/why-ee/network for more details.

If you’re moving from Orange or T-Mobile, simply order your SIM from our dedicated Moving to EE section. Once you insert your SIM we’ll automatically move your number and any remaining credit across.

If you’re moving to us from another network, don’t worry – there’s a simple process all network providers follow to make things easy for everyone. Call your old network to say you’re leaving and they’ll give you a special code called a Port Authorisation Code (PAC) that you’ll need to give us when you receive your new EE SIM through the post or in store.

Please be aware number transfers are not processed on Bank Holidays. Read more useful information on keeping your number.

Will the SIM fit my device?

Yes – our multi SIMs are designed to fit any device, just pop out the size to fit yours.

How do I top up?

You will need to top up to ensure you have enough credit to pay for your next pack. You can do this in a number of ways:

1) Download the My EE app to take care of things like topping up and checking your usage allowances

2) Call 150 and choose top up from the options

3) Use the E top up card included with your SIM to top up at more than 100,000 shops across the country

If you use up any of your allowances, you can start a new pack early. Check you have enough credit and then text NOW to 150. We’ll remove your current pack and replace it with a new one.

If you regularly use up your pack allowances early you may want to switch to a bigger pack. To do this just log in to My EE, click Pack and add-ons in the menu, and under Next pack, click CHANGE.

The legal bit

Pay As You Go Packs: Packs automatically recur. If pack cannot recur because you haven’t topped up, we’ll try taking payment for 90 days. UK only. You can opt out at any time.

Free Boosts: You must have bought at least 12 Packs (7-day subscription) or 3 Packs (30-day subscription). Boosts last the duration of your Pack and don’t roll over. You cannot accrue Boosts for 7-day and 30-day subscriptions simultaneously. Boost must be selected within 60 days of notification of eligibility and will be added when you purchase your next pack. If you move between 7-day and 30-day packs, you will lose any Boosts accrued.

If you move to the £5 Pack from any other pack or from the £5 Pack to a different Pack you will lose any Boosts accrued.

General: Minutes and texts are from the UK to UK mobiles and UK landline starting with 01, 02 and 03 (excl. Jersey Guernsey & Isle of Man). Out of allowance calls to these numbers cost 40p/min. Calls to 084, 087, 09 & 118 numbers are not included; you’ll be charged EE’s Access Charge of 44p/min plus the applicable service charge. If you call a 070 you’ll be charged up to 75p/min. See ee.co.uk for our Price Guide for a detailed list of service charges & more info on charges outside of your allowance. If you don’t call, text or top-up every 180 days you will be disconnected and you’ll lose any credit on your account. Subject to availability. Personal use only.

4G Coverage: figures are for EE’s reported population coverage, correct as at October 2015. 4G speeds depend on location & number of users. Check your coverage at ee.co.uk/coverage.

Beats EP Headphones: Offer dependent on purchase of minimum top-up on advertised handset on EE pay as you go, subject to availability. See ee.co.uk for our Price Guide, more info on charges outside of your allowance and a detailed list of service charges. If you don’t call, text or top-up every 180 days you will be disconnected and you’ll lose any credit. Personal use only. Other terms apply, see ee.co.uk/terms or ask in store for full details. Information and pricing correct as at 12.10.16. Beats Headphones: Offer available when taking the advertised handset on pay as you go. Headphones are Beats EP. Colour of headphones provided may differ from products shown. Individual elements of the bundle offer cannot be returned separately. Offer available online and in-store only whilst stocks last. For orders placed online the headphones may be delivered separately from your handset and may take up to 28 days.