Travel agents may refund a wholly unused non-refundable ticket(s) via the ARC/IAR REN or BSP Refund Authorization Request template for the Wilmington NC (ILM) discontinued service and there are no other AA flights servicing the market.

Refundable tickets will be refunded to the original form of payment (FOP).

Refundable tickets that have a cancellation penalty fee will be refunded to the original form of payment (FOP); cancellation penalty fee is waived.

Non-refundable tickets will be refunded to original form of payment (FOP), penalty fee is waived.