Nigerian Stock Exchange Recruitment 2017 – NSE Recruitment 2016

The Nigerian Stock Exchange Recruitment 2017 – The Nigerian Stock Exchange (NSE) as it where, services the largest economy in Africa, and according to research, it is championing the development of Africa’s financial markets. The Nigerian Stock Exchange do offer a listing and trading services, licensing services, market data solutions, ancillary technology services, and more is an open, to professional and vibrant exchange, connecting Nigeria, Africa and the world.

Operates multiple-call telephone switchboard console and routes calls to the appropriate person or location within the office and branches. Exercises discretion and interpretive judgment in frequent and sometimes stressful contacts with callers

Answering incoming calls and directing those calls to the proper parties. Calls are answered in three rings or less. Having Conflict resolution skill and not joining issues with customers. Patience is very essential in customer service

Research and identify the appropriate business units or persons for callers when it is not obvious from a provided list

Analyze data to determine answers to questions from customers or members of the public

Having good record of Incoming and Outgoing Visitors Identify telephone system problems and immediately alert the proper personnel

Support the Procurement Unit is all purchasing and supply functions such as drafting of Local Purchase Order (LPO) agreements and Service Level Agreements (SLA); Negotiate favourable terms, volume discounts, and long-term contracts with suppliers for the procurement of goods and services; etc

Support in the area of visa and passport arrangement, travel logistics, hotel reservations for staff and The Exchange’s guests and other Protocol and Logistics functions as my be assigned by the Head of the Department. Executive Assistant Cover for ExCo

Assist in providing high level administrative support to the executive and manage complex, ever-changing calendar

Assess the urgency and importance of situations and take appropriate action to determine the necessary level of senior management involvement

Provide non-confidential information about The Exchange, such as location of departments or offices, employees within the organization, or services provided as required to guest/visitors

Research, obtain and analyze gathered information to resolve problems

Responsible for risk and compliance management in areas of assigned functions

Perform other related duties as requested by the Head – Administration Department or Divisional Head

Qualification and Experience

Minimum BSC /HND required in any field. 1-2 years relevant experience

Computer skills including the ability to spreadsheet and word-processing programs at a basic proficient level

Ability to excel in a fast-paced, demanding environment. Must be physically able to bend, stoop, climb, walk, and lift & carry heavy objects

Ability to stay focused, efficient, and effective in managing multiple priorities. Strong interpersonal skills and sound judgment. Proven ability to work independently with little direction to achieve accomplishments. Ability to communicate effectively with all levels of staff and visitors. Strong customer service and organizational skills. Ability to prioritize and be flexible with changing business needs in a team environment

The Administration Unit at the branch offices is one of the three business lines The Exchange maintains at the branch offices; the others are Quotations & Listing and Client Experience.

The Branch Administration Officer has the strategic responsibility for proactively managing any office administration and IT issues at the branch office to ensure continuous business operation with minimum disruption.

The incumbent will implement the Exchange’s office management policy at the branch office, maintain the Trading Floor, coordinate all the staff matters as well as liaise with the Hubs (Abuja and Port Harcourt) on IT and manpower related issues in the branch office.

Serving as the liaison between the Head Office departments of Administration, Human Resources and Market Operations in the branch, the incumbent will ensure that these departments are appropriately informed of the relevant activities in the branch office. This role reports to the Branch Manager

Key Responsibility

Branch Market Operations Maintain and provide technical support for the Branch Trading Floor computer infrastructure and information system Provide day-to-day support to trading floor end users e.g., Brokers, Staff, etc. for any technical issues including but not limited to the desktop, network and trading application

Engage in One-to-One interaction with users to understand the support requirements and provide them with best available solution

Leads and participates in projects that involves deploying or supporting new software, desktop infrastructure or technology to a business group

Ensure the smooth functioning of the applications over the weekend restarts, release and maintenance activities

Provide 1st level support on desktop hardware and software application; manage escalations when needed at the branch Operate and maintain the branch Trading Floor as well as ensure that regular and effective connectivity with the Trading Engine at the Head Office is established

Prepare detailed trouble-shooting and support documentation for weekly reporting of branch trading floor issues for the branch manager as part of the branch office report General Administrative Support Ensure regular maintenance of all assets of The Exchange in the branch office

Maintain all internal Audit specified registers including Assets, Diesel, Staff, Stationeries as well as the imprest records of the branch office Process and submit monthly bank reconciliation statement to the Head Office (Finance Department) Responsible for branch inventory management such as stationeries and equipment allocated to the branch Attend branch office staff periodic meeting and function as Secretary of the branch office in official communication Liaises with branch office Courier Service Company for mails dispatch and cross checking of bills Prepare weekly and monthly reports on the branch office and provide input into the preparation of the Branch Network Department Strategy Perform other related duties as may be assigned from time to time

Desired Competency and Skill Requirement

Communication Skills Interpersonal Skills Strong organisational skills Reliability and conscientiousness Time management and planning skills Ability to multi-task Analytical Skills Change Management Business Acumen Strategic Thinking Process Management Decision Making KEY RELATIONSHIPS Internal – Provide consultation to business development with respect to branch administration and Trading Floor management as required by the Branch Manager, HOD or DH and liaise with Head Office to resolve any Trading Floor and General Administration related issues

External – provide on-going support on branch trading floor to the users CANDIDATES EXPERIENCE: Proficient with Windows Operating Systems Experience supporting and troubleshooting networking related issues Strong knowledge of Desktop applications (Microsoft Office, Outlook, etc) Understanding of the ITIL framework Experience in Business Management/Trade Floor/Financial industry Ability to work on own initiative with minimal supervision An organised and thorough approach to work Ability to see projects through from start to finish with guidance Ability to manage a heavy workload and at times prioritise conflicting priorities as well as tracking progress on a wide range of tasks Proven track record of strong performance against measurable deliverables

A commitment to collaboration and a joint-accountability approach

Experience of organising and providing administrative assistance in an office environment Experience of handling a wide range of enquiries Experience of taking and writing minutes Experience of using Microsoft Office packages, particularly Word, Excel, PowerPoint and Outlook

Job Specification

To successfully deliver the above goals, the right candidate must have: Minimum of HND/ Bachelor degree in Social and/or Management Science disciplines, preferably in Economics, Marketing, Finance Membership of a professional body like Nigerian Institute of Management is an advantage Minimum of 2 years’ experience in Office Management

Qualification and Experience
To successfully deliver the above goals, the right candidate must have:

The Transactions Manager has the responsibility of proactively prospecting and managing the core business of The Exchange i.e. securities trading especially large ticket transactions.

The incumbent will work with other Departments within The Exchange to ensure a reliable order flow.

The Transactions Manager role is a branch office role and will report to the Branch Manager.

Key Responsibility

Collaborate with Secondary Market Department to drive the initiative of The Exchange to increase its product offerings (asset classes)

Work to ensure an increase in order flow in the 5 asset classes

Focused marketing on an on-going and proactive basis with respect to big ticket transactions

Collaborate with other institutions and stakeholders such Central Securities Clearing Systems (CSCS) and Registrars to identify large investors that can be targeted for marketing either on the sell or buy side

Collaborate with other Departments especially Secondary Markets in ensuring there is liquidity in all asset classes in the market

Report on any identified market problems, quantifies it to make sure it does not affect the liquidity and stability of the market

Ensure branch system compatibility with market structure enhancements in support of all product line

Participate in investor education in partnership with other stakeholders on exchanged based products

Undertake any other duties that may be assigned to him from time to time

Qualification and Experience
To successfully deliver the above goals, the right candidate must have:

The Nigerian Stock Exchange, a leading Exchange in Africa that currently offers listing and trading in Equities, ETPs and Bonds, is searching for a Product Support Analyst.

The Product Support Analyst will assist in all functions pertaining to the Product Management Department, with the overall goal of ensuring that all product lines get the necessary support, in line with the overall goals of the department.

The Product Support Analyst will not be restricted to any product-line or unit of the department, but his/her responsibilities will cut across the product-lines.

The candidate will ensure the success of the products by working with all stakeholders (both internal and external).

Research & provide reports on capital market products, and or data to be used for strategic planning sessions, presentations, marketing plan & Management briefings

Research & provide reports of industry best practice to be used by NSE/ad-hoc research proposals

Monitor and report on weekly performance of NSE-traded products

Liaise with other units and departments as and when necessary. Ensure efficiency of the department (administratively)

Perform other tasks as assigned by the Head of Department

Understand drivers of order flow to the Exchange

Coordinate and partner with the other Product Management team members in conjunction with other stakeholders, to identify and address key issues that must be resolved before a successful product launch occurs. Serve as gatekeeper, ambassador and product line expert to internal/external parties

Analyse new product ideas in conjunction with institutional/wholesale distribution and marketing firms to determine success potentials and uniqueness within the industry

The Client Experience unit at the branch offices is one of the three business lines the Exchange maintains at the branch offices; the others are Quotations & Listing and Administration.

The Client Experience Officer has the strategic responsibility for organizing the Help Desk and managing existing and potential investors to ensure that investors’ confidence is strong at all times for market development as well as coordinating the end-to-end processes of The Exchange’s Financial Literacy Programmes(FLP) in his catchment area.

Serving as the liaison between the Learning and Development Unit in the Human Resources Department and Broker-Dealer Regulation Department at the Head Office, the incumbent will ensure that both functions are appropriately serviced with information on the activities that pertain to them. This position reports to the Branch Manager.

Key Responsibility

Keep abreast of all policies and procedures of The Exchange and ensures that the same is applicable with all the personnel of the Branch

Seek FLP mandates from Schools/Colleges/Universities and Investor Groups to be organized either in The Exchange’s offices or an offsite location as may be agreed with the clients. Receive and collate investors complaints as well as maintain an updated record of the branch office investor complaints register; escalate unresolved complaints to BDR Department at the Head Office

Organise Financial Literacy Programmes (FLP) in line with the policy of The Exchange and ensure that all FLPs programmes held are evidenced with pictures, which are to be sent to the Head Office

Organise and arrange enlightenment and educational programmes within the catchment to engender public awareness and interest in the activities of The Exchange. Solicit for sponsored media coverage to propagate the activities of The Exchange

Ensure that Programme Evaluations are completed by the participants and summary sent to the head office

Maintain the Help Desk of the branch office, an up to date register of people seeking enquiries from the branch office and a directory of branch office contacts for reference purpose

Ensure that the branch office Library is well maintained and books and journals are appropriately sorted and arranged

Ensure that all Library users are given adequate attention and maintains an up to date record of all library users

Ensure that the electronic version of the daily Stock Trading Reports are sent to subscribers and media houses in the catchment areas promptly

Operate the centralized telephone switch board of the branch office and directs all calls to the appropriate officers and maintain an up to date record of callers and their messages and directs same to concerned staff

Prepare weekly and monthly reports on the activities of the branch office Help Desk for the branch manager, to form part of the branch office report

Provide input in the preparation of the Branch Network Department Strategy

Perform other related duties as may be assigned from time to time

Qualification and Experience
To successfully deliver the above goals, the right candidate must have:

The Nigerian Stock Exchange is seeking a dynamic and experienced individual who has a deep understanding of the competitive landscape in the relevant financial markets as ETF Product Manager.

The ETF Product Manager will lead and guide the review /creation of ETF frameworks for scope of work, proposals, and research and business cases.

He/She will oversee all functions pertaining to the ETF product line with the overall goal of ensuring that ETFs are appropriately priced, positioned, promoted, and supported in a way that will increase order flow as measured by number of transactions, trading volume and value in line with the overall goals of the product management department and will have responsibility for margins made on ETF Product line.

The Product Manager will also be responsible for the NSE Index business.

He/She will focused on the development and calculation of indices and play a lead role in developing new indices and implementing custom index requests. The Product Manager will become the ‘Product Advocate’ by proactively disseminating related information while communicating the product message.

He/She is expected to stay abreast of the competitive landscape and industry trends (utilizing internal and external data/information resources) to create a competitive platform that enables stakeholders realize their investment objectives.

The Product Manager will own and drive the ETF product line and ensure the success of these programmes by developing and maintaining relationships with ETF market participants and relevant external and internal stakeholders.

He/She will obtain and maintain knowledge of ETF client business. Set up and attend stakeholder visits and conduct stakeholder presentations.

The position is situated Nigeria with a global focus to cover both local and international buy and sell side participants.

Key Responsibilities

Liaise with fund experts to consistently develop and manage an array of offerings under ETF product line to meet the needs of the investing community and assimilate market feedback into new product development and positioning of existing ETFs

Define the Exchange’s growth strategy and execution plan for the ETF product line to drive product sales & profitability

Perform data analysis, such as trend and behaviour analysis related to the financial services industry and ETFs product development in general. Using the outcome of analysis and research, underpin recommendations for creating, developing, maintaining and enhancing NSE ETFs Market product development

Responsible for the design and implementation of new ETF Product initiatives: Draft relevant documentation, perform analysis, research and carry-out appropriate planning with cross-market collaboration in mind, when relevant. Coordinate activities of ETF liquidity providers to appropriate their functions in promoting liquidity and market efficiency

Advocate transparency of ETFs listed on The Exchange by ensuring they observe documentation requirements in terms of structure, exposures and fair value at all times

Liaise with index providers covering the Nigerian market or NSE index committee to ensure the providers meet a strong market demand for new and innovative indices to support ETFs across the asset class

Maintain the MSCI relationship and work with MSCI by contributing meaningfully to the analysis, evaluation and NSE product vision of NSE/MSCI index offering

Work with clients to implement custom index requests and co-develop custom index solutions

Responsible for performance i.e. turnover & margins of ETF trading on The Exchange

Liaise with the Market Operations and Technology Division to ensure system compatibility with market structure enhancements in support of the ETF product line and other business partners as necessary

Proactively disseminate investment and product resources to other areas of the organization in order to educate and train Internal/External stakeholders on Product attributes and new initiatives

Coordinate and operate investor education in partnership with other stakeholders

Understand drivers of ETFs order flow to the Exchange

Coordinate and partner with the other product development team members in conjunction with other stakeholders, to design and price products, identify and address key issues that must be resolved before a successful product launch occurs

Serve as gatekeeper, ambassador and product line expert to internal/external parties

Analyse new product ideas in conjunction with institutional/wholesale distribution and marketing firms to determine success potentials and uniqueness within the industry

The Quotation and Listing Unit at the branch offices is one of the three business lines The Exchange maintains at the branch offices; the others are Administration and Client Experience. T

he Quotations and Listing Specialist has the strategic responsibility for implementing the listing initiative of The Exchange in the branch office and proactively managing any identified quotable company to ensure orderly and timely listing on the Boards of The Exchange.

The incumbent of this role will be responsible for coordinating the end-to-end processes of The Exchange’s Quotation and Listing programme and liaising with the Hubs (Abuja and Port Harcourt) on the business promotion effort. Serving as the liaison between the Listing Sales and Retention Department, and Listings Regulation Department at the Head Office, the incumbent will ensure that both Departments are appropriately serviced with information on quotable companies. This role reports to the Branch Manager.

Key Responsibility

Identify, contact and cultivate relationships with quotable companies Visit listed companies on post-listing visits either on courtesy visits or in pursuance of The Exchange annual listing fees

Maintain good rapport with the State and Local Governments in the catchment area so that The Exchange is adjudged as the first option in any fund raising arrangement Report generation and critical analysis of all Company visited on the requisite template to the Head Office (LSR Department) Represent The Exchange at any meeting of quoted companies as may be directed by the Head Office Attend meetings, prepare and execute a methodical work-plan for the Quotation and listing drive of The Exchange in the catchment area.

The quarterly work-plan will define in details the entire program, from company visits to revisits and the flow of the listing process Prepare weekly and monthly reports on the branch office quotation and listing activities as part of the branch office report to be submitted to the Head, Branch Network at the Head Office Liaise with market operators – stockbrokerage firms Designated Advisers and Registrars, to ensure the listing of a listing prospect Conduct research on trends in the catchment area and identify potential companies for listing Responsible for all correspondences on Quotation and Listing initiatives in the branch office Provide input into the development of the Branch Network Department Strategy Perform other related duties as may be assigned from time to time

Qualification and Experience
To successfully deliver the above goals, the right candidate must have:

The Branch Manager has the responsibility for proactively managing all the strategic initiatives of The Exchange as it applies to the branch office with regards to increasing branch productivity and attaining branch targets.

The incumbent will be responsible for implementing the branch strategy including Quotation and Listing, Financial Literacy, Trading Floor Activity, Government liaison as well as coordinating the end-to-end processes of the branch office. This role will report to the Head, Branch Network at the Corporate Headquarters.

Key Responsibility

Prospects for the participation of companies and Governments as part of the quotation and listing drive Attends the requisite meetings of quoted companies in the catchment area as may be approved by the Head office Supervises the activities of all the personnel of the Branch Office and responsible for maintaining an operationally efficient and compliant branch Maintains the Branch’s Trading Engine and ensures its regular effective connectivity with the Trading Engine at the Head Office

Keeps abreast of all policies and procedures of The Exchange and ensures that the same is applicable with all the personnel and operations of the Branch office

Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Ensure adherence to the operational guidelines specified by Internal Audit Department and the Compliance office Organise enlightenment and educational programmes within the catchment area as part of the Financial Literacy initiative of the Exchange Coordinates local participation in the NSE Annual National Essay competition Undertakes the proper maintenance of all assets of The Exchange within the Branch

Keeps and maintains reliable accounting and operations records on all the transactions of the Branch and forwards a monthly report on same to the Head, Branch Network Department at the Head Office

Monitors the Branch’s performance and liaises with all relevant officers in the Head Office to ensure that successful strategies are updated and corrective actions taken on variances

Co-signatory to the branch office bank account Prepare weekly and monthly reports on the branch office activities on the template provided by the Branch Network Department to be submitted to the Head, Branch Network at the Head Office Reports the activities of the Branch in the quarterly Branch Council Meetings Liaises with security agencies on patrol within the area on the need to provide coverage for the office Undertakes any other duties that may be assigned to him from time to time

Strong familiarity with source control systems (e.g. Team Foundation Server)

Functional Competencies

System Analysis and Design

Analytical Thinking

Software Engineering and Development

Concept Development and Execution Management

Database Administration

Behavioral Competencies

Attention to Detail

Qualifications and Experience

Bachelor’s Degree (B.S./B.A.), Computer Science or similar

3+ years of application and web application development experience (using the .Net Framework 3.0 and above). Other fields of study are acceptable when combined with strong background or work experience within the financial sector

The Listings Regulations Department falls within the Legal and Regulation Division.

The Exchange needs an industry professional with a strong personality, good people management skills and the ability to work as a team player to support the Division.

The individual will be required to have a thorough understanding of Exchange’s policies, overall mission and strategy, as well as a strong finance/legal background experience preferably with experience from a listed company.

We are seeking an exceptional individual to work in close partnership with the Head, Listings Regulations Department.

The Regional Branch Manager has the responsibility for proactively managing all the strategic initiatives of The Exchange as it applies to the branch offices in the region with regards to increasing productivity and attaining targets.

The incumbent will be responsible for implementing the branch strategy for the region including Quotation and Listing, Financial Literacy, Trading Floor Activity, Government liaison as well as coordinating the end-to-end processes of the region. This role will report to the Head, Branch Network at the Corporate Headquarters.

Key Responsibility

The Nigerian Stock Exchange (“The Exchange”) services the largest economy in Prospects for the participation of companies and Governments as part of the quotation and listing drive

Attends the requisite meetings of quoted companies in the catchment area as may be approved by the Head office

Supervises the activities of all the personnel of the Branch Office and responsible for maintaining an operationally efficient and compliant branch

Maintains the Branch’s Trading Engine and ensures its regular effective connectivity with the Trading Engine at the Head Office

Keeps abreast of all policies and procedures of The Exchange and ensures that the same is applicable with all the personnel and operations of the Branch office

Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs

Ensure adherence to the operational guidelines specified by Internal Audit Department and the Compliance office

Organise enlightenment and educational programmes within the catchment area as part of the Financial Literacy initiative of the Exchange

Coordinates local participation in the NSE Annual National Essay competition

Undertakes the proper maintenance of all assets of The Exchange within the Branch

Keeps and maintains reliable accounting and operations records on all the transactions of the Branch and forwards a monthly report on same to the Head, Branch Network Department at the Head Office

Monitors the Branch’s performance and liaises with all relevant officers in the Head Office to ensure that successful strategies are updated and corrective actions taken on variances

Co-signatory to the branch office bank account

Prepare weekly and monthly reports on the branch office activities on the template provided by the Branch Network Department to be submitted to the Head, Branch Network at the Head Office

Reports the activities of the Branch in the quarterly Branch Council Meetings

Liaises with security agencies on patrol within the area on the need to provide coverage for the office

Undertakes any other duties that may be assigned to him from time to time

Qualification and Experience
To successfully deliver the above goals, the right candidate must have:

Minimum of HND/ Bachelor degree in Social Science disciplines, preferably in the Economics, Finance, Management Sciences

The incumbent is expected to operate a vehicle to ensure safe transportation to and from various destinations in compliance with State and Federal regulations guiding road usage.

Key Responsibilities

Responsible for the maintenance of any official vehicle that has been allocated to the employee the driver is being assigned to

Keep the interior and exterior of the assigned vehicle clean at all times

Conduct daily maintenance and safety checks on the assigned vehicle

Ensure the vehicle is serviced as and when due

Ensure the car is adequately fuelled

Regularly inspect the vehicle for defects and ensure the vehicle is in a safe operating condition before, during and after trips and when required, submit a written report on the condition of the vehicle at the end of each trip

Report highway safety hazards noted in route

Carry out any special requests and running errands as directed

Maintain a log book

Qualification and Experience

2-5 years’ experience of professional driving

Valid professional driving license issued by relevant authority in Nigeria

At least 1-3 years’ experience as a Driver within the location of interest and its environs

Working knowledge of the rules and regulations involved in the safe and efficient operation of vehicles