Telephone IDI Software – itracks’ New Product Released November 2015

The new itracks IDI platform provides telephone interview sessions with easy-to-use technology to share media and engage client observers. They will demonstrate how the software can save time through scheduling features, automated audio recordings and an efficient transcript management process. Gilles will share how he discovered the challenges experienced in the industry by qualitative moderators, and how he has lead the itracks’ development team to build proprietary software specifically for researchers conducting telephone interviews.