Why is it taking me so long to login?

If it is taking you a while to login, follow these tips to speed up your login:

Mobile App users:

If you are using Mobile app, ensure you're on 3G or Wi-Fi. (If not, GPRS or Edge will be significantly slower when using the allthings Mobile app) We are currently working on a completely revised Mobile app, which will be native to your device and allow offline functionality meaning you should never notice any slowness.

Web App users:

Check your internet is connected and running at an average speed.

We recommend using Google Chrome as a browser primarily because of its performance and security benefits. For more information regarding Google Chrome, click here: