We hear very few good stories about the FOS. Mostly we get accounts of delays, lack of transparency, unsatisfactory or over-cautious outcomes.
The banks preferred route for complaints. Under-resourced and mocked by the banking industry
Tell your experiences of the Financial Ombudsman Service - good or bad.

The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process.

Meet other A&L Bank customers who have also been faced with excessive unfair bank charges. They FSA see A&L as one of the weak links in the present bank liquidity crisis. Is it you or the A&L which is spending beyond their means?

This is an industry which is poorly regulated and which is causing a huge problem for consumers who are looking round for some extra money.
If you are thinking of borrowing money then you need to read through this forum carefully

Britain's newest bank. But will they be any better than the others? Don't hold your breath. After the first flush of youth, we expect to hear the same old stories - and you can tell us those stories here.

Meet other Nationwide Bank customers who have also been faced with excessive unfair bank charges. A spokesman described some of their customers as "serial abusers" of their accounts. Is this true? - or is it really the Nationwide which is the serial abuser of its customers' accounts..

The "totally clean bank" but " nothing has changed..." from Lloyds. "The banking giant's chief executive, Antonio Horta-Osorio, told the BBC last week that the only change they would notice would be a change of name." Hmm, doesn't sound very hopeful, then.

Now that their actual costs and CYNthesys have been revealed by the BBC, claim everything back for as far back as you want. Even if you have already accepted a compromise settlement, go back and get the rest.

If you work for a bank or did do. If you want to speak on behalf of any of the banks or you want to whistleblow. Do it here. You are welcome to have your say about bank charges. Registration is confidential if you post under a UserID. You MUST let us know if you work for a bank.