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Wear OS by Google works with phones running Android 4.4+ (excluding Go edition) or iOS 9.3+. Supported features may vary between platforms and countries. All devices are Bluetooth® smart-enabled with an improved data transfer of 4.1 Low Energy.

Make sure the smartwatch is charged before trying to power it on. Press and hold down the middle pusher button for at least three seconds. The smartwatch will also power on when connected to the charger.

On phone: Open the Wear OS by Google app and tap Get Started. Select your watch name. Allow Bluetooth to connect to your watch.

A pairing code will appear on your watch and phone. Confirm that they match.

You’ll see a confirmation message once your watch is paired. This can take a few minutes.

Follow the onscreen instructions on your phone and watch to complete pairing and setup.

Note: Your watch may automatically install an update and restart after it’s paired with your phone. If it begins downloading an update, keep the phone near your watch and ensure your watch stays charging until the update is finished.

The range of the wireless Bluetooth connection between your phone and your smartwatch can vary greatly depending on the environment. In general, you should have at least 10 meters (or 30 feet) of connectivity. Your smartwatch can also use your home Wi-Fi network for connectivity in any areas covered by your home network.

If your watch is paired with an Android phone and has Wi-Fi, your watch can automatically connect to saved Wi-Fi networks when it loses the Bluetooth connection with your phone. That way, you can get notifications and use voice search on your watch throughout your home and work even when you leave your phone in a different room.

Ensure that your smartwatch is powered on and Bluetooth is enabled on your phone. Launch the Wear OS by Google App and follow the on-screen instructions for pairing your watch. If it fails to connect, check the Bluetooth menu on your phone. If you see the smartwatch in the device list, remove it. Launch the Wear OS by Google App and repeat the pairing process.

By resetting your watch to the factory settings, you will erase all data stored on the smartwatch. This data cannot be restored. Data includes your active notifications and cards, fitness data, any installed third party apps, and any data they have stored, system settings, and preferences. The data stored in your Google Account, however, is not affected. Resetting your watch will not factory reset your phone or tablet.

To reset to factory settings, follow these steps:

Press the middle pusher button to power up display.

Press the middle pusher button to enter app menu.

Scroll and tap on Settings.

Tap on System.

Tap on Disconnect & Reset.

Tap the checkmark to confirm.

After you reset your watch to factory settings, you need to pair your smartwatch with your phone again.

Your watch uses the notification settings you have for each app on your phone. If the alert vibrates or makes a sound for notifications on your phone, your watch will vibrate. If your app doesn’t vibrate or make a sound for notifications, your watch won’t vibrate but you’ll still see a card on your watch.

Most notifications you see on your phone will also show up on your watch. These include notifications for missed calls, texts, event reminders, and more. When you get a notification, your watch will only vibrate (i.e. it will not make any sounds).

If you get notifications on your phone that you don’t want to see on your watch, you can stop specific apps from showing up on your watch. You can edit your notification preferences in the Wear OS by Google app. Tap Notifications under the Settings menu on the main screen. In the Notifications menu, you can toggle off any apps you don’t want to receive notifications for on your watch.

When you listen to music on your phone, you’ll always see the music card with options to pause and play. You can’t turn this card off.

The Wear OS by Google app must be running on your phone at all times to ensure a connection with the watch. Closing the app disconnects the watch from your phone, and prevents notifications from coming through. Make sure the app is open on your phone any time you are wearing your smartwatch.

A Connected message will appear in the app

If a Disconnected message appears in app, swipe up from your watch face and tap the refresh circle on the Reconnect card

Make sure your phone’s Bluetooth is on and your smartwatch is synced to your device.

Check your phone’s software version in the settings to make sure it is compatible with your smartwatch. If your phone software is out of date, update to properly sync devices.

Make sure your watch’s software is up-to-date.

Swipe down from the top of your watch screen.

Tap Settings, then tap System at the bottom of the menu.

Tap About, then tap System updates. If your system is not up-to-date, it will prompt you to download the latest software build at this time.

Press the middle pusher button to enter app menu. Long press the middle pusher button to launch the Google Assistant and ask questions or get things done.

The top and bottom buttons can be customized to access features of your choice. On your watch, open Settings then Personalization. Tap Customize hardware buttons to assign new watch apps to your pushers.

If your watch face can be customized, you’ll see a gear below the watch face when scrolling through the list of options. Tap the gear to access customization settings (press and hold a watch face to alternately access these settings).

To change the information featured on your watch face, press and hold to access the customization settings. Tap the data point you want to change, then select what information you want to view from the list of options. Press the middle button to go back to the main watch face after you’ve set the option you want.

Press and hold the watch face to access customization settings. Scroll to the bottom and tap Save Look. Your customized watch face is now saved in the brand app and can be accessed and set in the app menu.

Yes, your smartwatch is Swimproof. In addition being water resistant up to 50M, this device passes a 10,000-stroke swim test and can be worn while swimming in shallow water or showering. Microphone and touchscreen may not work properly while the watch is in water or not completely dry.

When a majority or the entirety of your smartwatch is wet, the screen can have trouble picking up specific promptings. Wipe off the screen, either with a towel or with your forearm if still immersed, and try again.

To store music on your smartwatch, you must have a paid music subscription. Download the watch app for your preferred music service and log into a paid account. Follow the instructions in your chosen music app to download music directly to the smartwatch. Once downloaded, you can connect Bluetooth headphones to listen phone free at any time.

From the watch face, swipe down from the top of the screen. Tap the gear icon to access Settings. Tap Connectivity to access Bluetooth settings. Once in Bluetooth menu, select the headphones you want to pair with from the list.

Only certain Fossil watch faces support photo backgrounds. Those that do will have “Background Image” in the watch face edit options. Choose a social media to pull your picture from and log into your account. Scroll to browse your images and select a photo to be set to your watch face.

The Google Play Store lets you download watch apps and watch faces to your smartwatch to expand and personalize your features to your lifestyle. You can search for apps and faces or check out top downloads and suggestions. Users must be paired to a G-mail account to download from the Google Play Store.

Make sure you are connected to Wi-Fi.

Open the watch app menu and launch Play Store.

Search for your favorite apps by voice or type, and follow the on-screen instructions to download.

Press and hold the middle button on your smartwatch. Follow the prompts to set up Google Assistant. Once you’ve enabled Assistant, press and hold the middle button to ask questions or make commands at any time.

You can also access the proactive Google Assistant by swiping left to right on your watch face. This feed uses your Google account to provide you with smart suggestions throughout the day. You can see information such as your commute time, weather, and travel plans. Google Assistant will become more helpful over time as it gets to know you.

To turn on voice activation, press and hold the middle button, then swipe up from the ask screen and scroll past the suggestions to access Settings. Toggle on “Ok Google” detection for hands-free Assistant on the wrist.

Google Fit will track your daily steps with or without a Google account. If logged in with a Gmail, Google Fit can track specific workouts, map exercise routes, track calories burned, and help you define and meet your fitness goals.

Move Minutes tracks all of your activity, no matter what gets you moving. Your watch's accelerometer will continue to show your step count, but now it will also calculate the collective number of minutes you spend in motion during the day.

Heart Points gives you credit for activities that get your heart pumping harder. Your watch's accelerometer can also identify the difference between light and intense activity. Google Fit will award a Heart Point for each Move Minute that your watch identifies as moderately intense activity, and 2 points for highly intense activity. It is not based on heart rate readings.

Open the Fit Workout watch app from the menu, or tap the Running icon at the bottom of the screen in the Fit watch app. Select the workout type you want to track, then tap Start. Tap pause to take a break or end the workout. Your exercise history is available in the Fit watch app.

The step goal is automatically set to 10,000 daily, but users can edit this at any time. Open the Fit watch app from the menu, then scroll down to settings. You can edit your goals and other Fit information here.

Open the Google Play Store on your smartwatch, then search for Google Play Music. Download the Play Music watch app. You must have a paid subscription to download music directly to your smartwatch.

Connect your smartwatch to Wi-Fi in the Connectivity section of Settings. Open Play Music, then make sure the Google account synced to your smartwatch is tied to a paid subscription. Tap the download icon next to songs, playlists, and albums you want to save to your smartwatch.

When the music is downloaded, you’ll see a check mark next to it. To delete a download, tap the check mark.

Connect to Bluetooth headphones in the Connectivity section of Settings, then play any of your downloaded music to enjoy songs phone free.

Please use the wireless charger that was included in the smartwatch packaging. Place your smartwatch directly on the wireless charger and a lightning bolt will appear on the watch face to denote that it is charging. Do not use a USB hub, USB splitter, USB y-cable, battery pack or other peripheral device to charge.

A lightning bolt will be visible on the watch screen. You can also swipe down to see a lightning bolt next to your battery percentage. Additionally, a circle indicator will appear on the screen show the percentage of charge.

If the charging indicator (lightning bolt) is not visible, the charger does not detect the watch.

Try the following tips:

Reseat the watch on the charger

Verify watch is seated snugly on charger with no gap

Verify nothing is between charger and device, i.e. no dust, tape, etc.

Make sure the charger is getting power

Try changing the charger power source, i.e. move to wall outlet from laptop

Sometimes if the device gets too hot while charging, it will go into a thermal shutdown mode until it cools off and then, will continue charging once it is safe again. Try removing the device from the charger, wait for it to cool down, and place it on the charger again.

TURN OFF NOTIFICATIONS YOU DON'T WANT: Turning off notifications can save your battery. Edit which alerts you receive in the Notifications section of the Wear OS by Google app.

TURN ON THEATER MODE: Turn off the display and notifications by turning Theater mode on temporarily. Swipe down from the top of your screen, then tap the watch icon to enable Theater Mode. Turn your screen back on by pressing the middle button.

AIRPLANE MODE: If your only interest is the time and functions that don’t require connectivity for updates, airplane mode lets you keep seeing what you care about most without draining your battery on other features. Swipe down, then tap the airplane.

Let the smartwatch run out of battery completely. Charge your smartwatch until the screen indicates charging is complete. After the watch is at 100% battery, press and hold the power button until the device restarts.

Launch Settings on your smartwatch, then open System. Tap About, then tap System updates. If your OS is on the most recent version, the screen will say System is up to date. If not, it will pull the latest version for you to initiate the update.

If you continuously encounter issues that aren’t solved by other troubleshooting methods, you may need to disconnect and reset your watch. Because a factory reset removes all previous settings and accounts, you will need to set up your watch again after resetting.

Swipe down from the top of your screen.

Tap Settings, then scroll down and tap System.

Tap Disconnect & reset, then tap the checkmark to confirm.

While the smartwatch resets, go into your phone’s Bluetooth settings and remove the device from your list.

Once you’ve reset your device and removed it from your phone’s Bluetooth settings, you can re-pair it in the Wear OS by Google app. Open the top left menu and tap Connect a watch. This will take you back through the pairing and setup process.

Open the Wear OS by Google app. Notifications, Calendar, and Advanced Settings can all be accessed and edited from the home screen. To access your watch settings, swipe from top to bottom on your watch face and tap the gear icon.