Guide To Using Raisers Edge

Logging into Raiser’s Edge

At this point, the system will check for the Citrix Receiver, if you do not have it installed on your computer, the screen will prompt you to install it. Install the Citrix Receiver. Once installed, this login screen should appear:

Login To Host

All conference registrars will log onto the host using a specific name and password (you will receive this information from Mike Bray).

On successful login, the hosted program menu will appear.

Start The Raiser’s Edge – 795

Double click the icon to begin loading the program. This can sometime be very quick and sometime very slow. Wait for the Raiser’s Edge login pop-up to appear.

Every registrar has a unique User Name and Password. You will receive this from Mike Bray. Enter your User Name and Password now and hit [ENTER].

Welcome to Raiser’s Edge

This is a restricted access version of the Raiser’s Edge. Registrars only have View/Edit/Add/Delete capabilities on certain data relating to registration.

Find And Open Your Conference

On the left-hand side of the screen, click “RECORDS”. From the RECORDS menu, click “EVENTS”.

RECORDS > EVENTS

Open an Event – Allows you to search for an event if you do not know the name of it.

Quick Find – If you know the name of the event, use Quick Find to open it.

Recently Accessed Records – Once you open your event for the first time, it will appear here for easy access.

Viewing The Conference Information

When you open your conference, your default screen is the PARTICIPANTS tab. This is a list of all registered individuals for your event.

The viewable data on this screen includes:

Name – Last, First, Middle Initial from their main record in our database. For corrections to main record information see EDITING CONSTITUENT DATA.

Participation – Used to categorize roles for sorting purposes.

Guest Of – When two or more individuals register on the same online registration or paper form, one is considered the MAIN and the others are considered the GUEST OF the MAIN. This allows us to group conferees together for billing purposes. MAIN individuals will appear in black text. GUEST OF individuals will appear in red text. For grouping errors, Individuals can be promoted from a GUEST OF to a MAIN automatically, but you can NOT make a MAIN to a GUEST OF without manual work. If you are uncertain about this function, please consult the Island Registrar.

Registration – Status of registration process: Registered means the registration has been processed by the Island Registrar, Not Registered means the registration has not yet been viewed by the Island Registrar, Do Not Register means the individual registered other people, but not themselves and will be removed by the Island Registrar.

Status – Current state of individual’s registration. Options include: Accepted, Waitlist, Cancel and should be updated by the conference registrar.

At the bottom of the screen which displays the total number for the Registration Status.

The GENERAL tab and PRICING tab contain information about your conference which is NOT-EDITABLE. If there is an error, please contact the Island Registrar.

Open An Indivuals Registration Record

From this list of participants, double-click on the individual’s name to access their Registration record. It will open in a pop-up window.

Viewable and Editable Information about this individual’s submitted registration is found here. There are two tabs, GENERAL and ATTRIBUTES/NOTES.

Event > Record >Participants > Registration >General

Registered Events – On the left side of the pop-up window is a list of the EVENTS in our system with the same event code which allows us to group events.

Participation – This field will already be filled in, but if the information is incorrect or changes, select the appropriate choice from the drop-down menu. Additional fields can be added by the Island Registrar if requested.

Status – Conference registrar should select the appropriate status from the drop-down menu. This should be updated anytime a status changes. They all begin initially blank.

Invite? – NOT USED

Registered – Status of the registration process – Used by Island Registrar.

Sponsored By: – NOT USED

Participant has attended? – Updated by Island Registrar

Participant is coordinator? – NOT USED

NetCommunity Registration – Used by Island Registrar – will be checked if registration was done online.

Awards – NOT USED

Tags/Cards – NOT USED

Guests – This button will have a check mark on it, if the registration is a MAIN and has GUEST OF associated with it. You can click the button to get a pop-up windows list of the associated guests.

EVENT>RECORD>PARTICIPANTS>REGISTRATION>ATTRIBUTES

The list of attributes complies the questions and answers from the registration form. Some questions on the form are not required and therefore may not appear with an answer. THIS DATA IS LIVE AND VERY EASY TO CHANGE BY ACCIDENT. BE CAREFUL WHEN ADJUSTING ATTRIBUTE QUESTIONS TO AVOID LOSING REGISTRATION DATA.

Category – List of answered questions from the registration form. Drop-down box has the complete list of questions used on the registration form

Description – Registrant input to the question on the registration form. Allows for text or has drop-down answers dependant on the category above.

Notes – Used to notate any changes and additions.

To add an attribute for a registration, scroll down to a new row, drop-down menu to select the registration question. In the same row, move to the DESCRIPTION field, and input the information to answer the question. You can change the answers that came into the system from the registration form, but once altered, you can not access the original answer.

You can delete an attribute by selecting the row, Right-Click and select DELETE ROW. There is no way to retrieve a deleted row.

Find And Open Your Constituent Record

On the left-hand side of the screen, click “RECORDS”. From the RECORDS menu, click “CONSTITUENTS”.

Records > Constituents

Add A Constituent – Allows you to add a brand new constituent to our database.

Open A Constituent – Allows you to search for a constituent

Quick Find – Allows you to quickly open a specific constituent.

Recently Accessed Records – Once you open a constituent, they will appear here for easy access.

Viewing The Constituent Record

When you open a constituent record, your default screen is the BIO tab. This is where you will find name, address and other personal information about the constituent.

Spouse Pop-Up Window

Used to add or edit Spouse Information – Creating a Spouse relationship here will automatically add this relationship to the Relationships tab on both individuals record.

Last Name – If name is blank, you can use the binocular icon located next to the Last Name field to open a search for another constituent. Name will be grayed out, if record is linked to another constituent already in the database. If it is editable, the person is not currently a constituent in our database. Important fields on this pop-up are on GENERAL 1 tab:

Head of Household Checkbox – Used to mark one of the two as Head of Household, this is used in addressing and gift recording.

Relationship – How is the person in the pop-up box related to the current Constituent Record? Drop-down box of choices.

Reciprocal – Opposite relationship, how is the current Constituent Record related to the person in the pop-up box? Drop down box of choices.

The viewable/editable data on the General 2 tab you may have to make changes to includes:

Automatically Soft Credit this individual for gifts? Checkbox – For spousal relationships this should be checked, unless for a specific reason deemed by the Development Department.

The viewable/editable data on the BIO 2 tab you may have to make changes to includes:

Affiliation – Drop-down choices of this individual main conference affiliation.

Constituency – Drop-down choices of groups within Star. Registrars can add “CONFEREE” if this is someone who attends conferences. Mostly Internal Use.

The viewable/editable data on the ADDRESSES tab you may have to make changes to includes:

List of Addresses – Known addresses for this individual – One record is marked a the PRIMARY. It is the information found on the BIO 1 tab. Please make edits to the BIO 1 tab unless adding a seasonal address.

The viewable data on the ADDRESSEES/SALUTATIONS tab:

Primary Addressee – How names will appear on envelopes

Primary Salutation – How name appears in letter greetings.

The viewable/editable data on the RELATIONSHIPS tab you may have to make changes to include:

List of Relationships – Known relationships for this individual – Information was imported from old system and may not be accurate. Add New Relationships to include many different types of relationship or Double-Click a current relationship in the list to edit the relationship or add more information. See: Spouse Pop-Up Window Above

The viewable/editable data on the EVENTS tab you may have to make changes to include:

List of Events – Known events that this individual has attended.

Accessing Your Registration Report Query

Reports Are Set Up As Queries.

On the left-hand side of the screen, click “QUERY”. From the Query Folders menu, click “Conference Registrars”.

Query > Conference Registrar Folder

Here you will find query reports for all the 2014 conference. Find your conference and double-click to run the query report. – *NOTE: A warning will pop up indicating you do not have permission to modify this query report – Click OK.

The query report will open on the screen and looks like an Excel worksheet. This contains all the data about the participants in your event.

Default Sort Order is by NAME. You can change the sort order but will not be able to SAVE it. If you would like it permanently changed, please contact the Island Registrar to adjust the query for you. Accessing a registration form from the query: Double-click on the row of the individual for which you would like to bring up their registration data. This is a shortcut to access the record.

Exporting The Query Report To Excel:

On the FILE menu at the top of the screen, drop it down and select EXPORT. An Export pop-up window will appear. Select your export format and export file name.

Format: Excel is most common and easiest. – Dropdown the selection box and scroll down to Excel 97-2000 and select. If you have other software you use, you can choose the appropriate file type.

Export File Name: Click the “…” to the right of the filename box. It has a default name and location filled in, but that will save to the HOSTED SERVER and you won’t be able to access it.

Save In Dropdown – *VERY IMPORTANT* – click the down arrow to the right of the save location box. Choose “LOCAL DISK C: on XXX” , this will take you to the root of your local C: drive (your computer) Navigate the files folders until you find a location that you normally save documents. (i.e: USERS>MIKE BRAY>MY DOCUMENTS).

Filename – Choose a name for this downloaded file.

Save As: – Should display the method you previously choose.

Click Save Button. Then on the prior window click “Export Now” The query will export to your local computer.

If finished with the query report screen, drop-down the FILE menu and select CLOSE.

Our Mission

Our mission since 1915 is to hold and maintain Star Island and such other property as the Corporation may hold or acquire, as a center for religious, education, and kindred purposes consistent with the principles of the Unitarian Universalist Association and the United Church of Christ.

Our Vision

Our vision is to create on Star Island an environment that frees all who come to renew spiritually, explore matters of consequence, and gain knowledge about the world as it might ideally be.