Job Description

The Recruitment Administrator is required to assist with the recruitment, screening, hiring, training and retention of our CAREGivers in order to provide the highest quality service to our clients.
The Recruitment Administrator is expected to work closely with the office staff to ensure that CAREGivers, matched to the needs of our clients and the business, are retained within the company and available at all times.
Main Role and Responsibilites:
• Assist with all aspects of CAREGiver recruitment, engagement and retention.
• Implement new recruitment strategies within the community, to include networking, advertising, attending career fairs and sponsored events.
• Assist the Manager in keeping all adverts, job boards and marketing materials up to date.
• Build and maintain external relationships to facilitate the recruitment of CAREGivers.
• Answer each employment enquiry in a friendly, professional and knowledgeable manner.
• Schedule and conduct applicant interviews in an efficient and professional manner.
• Create and maintain all employment records including NI and PAYE documentation, and all other employment related documents.
• Obtain references and undertake all checks including ID, criminal background (DBS) and, motor vehicle insurance checks for CAREGivers.
• Assist with scheduling CAREGiver induction and other training including formal induction requirements, Home Instead’s in-house training, and other additional/ specialist training where agreed with the CAREGiver Experience Manager.
• Ensure recruitment processes provide appropriate CAREGivers for the company and a positive experience for those involved.
• Assist with the development and implementation of a range of initiatives to retain our valued CAREGivers and maintain low levels of staff turnover.
• Assist with the preparation and publishing of the regular staff newsletter within the specified deadline.
• Arrange CAREGiver meetings with guest speakers where appropriate.
• Regularly communicate with CAREGivers and build rapport with them throughout their time with Home Instead.
• Ensure that CAREGivers understand the Home Instead ethos and the ways in which we differentiate ourselves from our competitors.
Other Responsibilities:
• Participate in out of hours “on call” rota.
• Work to achieve targets for recruitment and retention and produce monthly KPI reports for Care Manager/Director as required.
• Assist with PEAQ Annual CAREGiver survey and associated activities.
• Assist with the company’s Quality Assurance processes as required.
• Assist with monitoring compliance against employment and health and safety regulations.
• Support the CAREGiver Experience Manager where needed