Print, capture & PDF success stories

Company profile

When European countries began deregulating utilities, they allowed competition for residential power- and gas customers for the first time. Winning a new customer is expensive. It’s not only necessary to convince the customer to switch utility providers but also to motivate them to enter all the necessary data in order to do so. When customers enter all of the required information by hand, acquisition costs are significantly increased since this manual process is time consuming and error prone. READDY spotted an opportunity for utility companies to help lower their acquisition costs.

Background

Choosing the Most Accurate OCR Engine

With accuracy and reliability at the forefront, READDY began evaluating OCR vendors, putting them through rigorous tests with documents of varying quality. Nuance OmniPage Server provided the most accurate results, handling distortions much better than other vendors tested. This would prove critical to the success of the READDY product.

“Because Nuance has been developing OCR software for so long, they created an OCR engine much stronger than we could,” said Malte Kalkoffen, Founder and CEO of READDY.

Additionally, the READDY team found that integrating Nuance OmniPage Server with its software would be simple. READDY uses the Azure cloud, which could host Nuance OmniPage Server in order to process documents and generate a PDF of the savings results for customers. Integration itself went smoothly, and tech support was on hand to answer any questions that the READDY team had as they worked with the software. READDY’s team attended the Nuance OmniPage Developers Forum in Vienna, providing them insight into the best practices of the Nuance OmniPage Server integration. The result is an OCR engine that the company can now use as the building block for its product.