This course provides an introduction to:
1. Basic concepts of The Strategies and Skills Learning and Development System (SSLD), their relevance for every day relationships and provide advanced concepts for participants who work in fields of social work and health care .
2. Basic practice principles and methods of SSLD, illustrated by relationship management case studies.
3. The SSLD framework for relationship management assessment; N3C (needs, circumstances, characteristics, capacity) and problem translation.
4. Core competencies in the relationship management application of the SSLD system: Observation learning, simulation, real life implementation, review and monitoring.

강사:

A. Ka Tat Tsang

스크립트

So, we are now in session three. And professor Tsang, I was wondering what we will be covering in this session? >> Well, what we we're doing mainly is the focusing on the building blocks of relationships. And I would say that the most important piece would be communication. And the way we look at communication is to do it in three parts. The first part we deal with reception. How do we receive messages, make sense of the other person, make good observations and figuring things out. And then we talk about our own expression or presentation of our own ideas, feelings, needs, and all that to the other party. And then we will come back to look at like what actually happens when two individuals interact and how do we manage the interaction and communication. >> That sounds really interesting. And I'm sort of wondering, why are we starting with receptive skills? >> Well, yeah, that's a very good question because most people, when they think of communication, they think of communication. And then a lot of people who are coaching people to learn to be effective communicators very often focus on what am I going to say, how am I going to say it? How do I present myself? And all that. But when we come to relationships, I would have to say, because of my own very biased view, based on many years of counseling people with relationship problems, is that not being able to listen, not being able to understand the other party is more often the more difficult issue to deal with. In a lot of situations people actually spend too much time and energy on expressing themselves and getting their own way. And not paying enough attention to the person that they're interacting with. So this is why in the SSLD system we do it the other way around and we focus on building up reception or receptive skills first.