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Privacy & Cookies

Privacy and Cookies

User personal information

The following principles apply to the personally identifying information we ask for and that you provide. 'Personally identifying information' is information that individually identifies you, such as your name, physical address or email address. Any information you supply, including, where relevant, sensitive personal data relating to you, will not be shared with third party individuals or organisations. We would only disclose personally identifiable information to the relevant authorities if we are required to do so by law.

Personal information that this website collects and why we collect it

This website collects and uses personal information for the following reasons:

Site visits tracking
Like most websites, this site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.

Google Analytics makes use of cookies, details of which can be found on Google’s developer guides.

Email links
Should you choose to contact us using an email link via the website, none of the data that you supply will be stored by this website. Instead the data will be collated into an email and sent to us.

Contact forms
If you choose to contact us using the contact form on our Contact us page the data you supply will be collated into an email and sent to us. We will only store this data temporarily on this website database and will be deleted once we have replied to you.

About this website's server

All traffic (transferral of files) between this website and your web browser is encrypted and delivered over HTTPS.

Third party data processors

We may use a third party to process personal data on our behalf. This third party has carefully been chosen and, to the best of our belief and understanding, complies with current legislation. The third party is based in the USA and are EU-U.S Privacy Shield compliant.

Our site may, from time to time, contain links to and from the websites of our stakeholders, partner organisations and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Data controller

Changes to our privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

This privacy policy was last updated on 1 November 2018.

Introduction

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you, for example, by:

Enabling a service to recognise your device so you don't have to give the same information several times during one task.

Recognising that you may already have given a username and password so you don't need to do it for every web page requested.

Measuring how many people are using our services, so they can be made easier to use and to ensure there is enough capacity to ensure they are fast.

Analysing anonymised data to help us understand how people interact with our services so we can make them better.

For more information on deleting and controlling cookies visit aboutcookies.org.

First-party cookies

We use a session cookie which is used to identify users on the website. This is anonymous, unless the user is a registered user logged into the site.

Third-party cookies

We use a supplier who may also set cookies on their websites' on its behalf. The purpose of the cookies are for web analytics only, no information from the user is obtained. Google Analytics software is used to do this. Google privacy policy.

Cookies for social media

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.