Full refunds will be honored provided that written cancellation requests are received no later than 30 days prior to the start of the program. No refunds will be issued on cancellation requests received less than 30 days prior to the start of the program. After that, cancellations are subject to the entire registration fee, which may be applied toward a future event for an additional administrative fee of $200. Please note: If you do not cancel and do not attend, you are still responsible for payment.

Substitutes (any person replacing a currently registered student at the same class, location and dates) will be processed without penalty. All substitutions must be received in writing prior to the start of the program.

NCHM will issue a Confirmation of Cancellation letter upon processing a cancellation request. If registrants do not receive this confirmation letter, it is their responsibility to confirm that NCHM has received the cancellation request no later than 30 days prior to the start of the event.

NCHM is not responsible for expenses incurred as a result of a program cancellation, rescheduling, or Acts of God (i.e., natural disaster, national emergency or an event which makes holding the training impossible). NCHM reserves the right to change this policy without prior notice.

All registrations received less than 30 days prior to the start of the program are still bound to this cancellation policy.

**Special Note - Hotel/Venue Confirmation Policy: Courses are not guaranteed to run until a minimum registration requirement has been fulfilled. Once the minimum has been met, site selection will be made no later than two weeks prior to the program. The cost of meals and hotel accommodations are not included in the registration fee. NCHM makes no guarantee of lodging availability.