(v/o) Steve Hindy: 120 years ago there were 48 breweries in Brooklyn, it was a major brewing center and the last 2 big breweries…

SUPER: STEVE HINDY, FOUNDER & PRESIDENT, BROOKLYN BREWERY

Steve Hindy: …closed in 1976, so I thought Brooklyn would be a great place for a microbrewery. We launched Brooklyn Lager in 1988. We worked really hard and established the brand, and now we sell in 25 states and 20 countries around the world.

SUPER: ERIC OTTAWAY, GENERAL MANAGER & COO, BROOKLYN BREWERY

Eric Ottoway: Brooklyn lager was our very first product and it sort of evolved from there, and now in any given year we produce probably 25 to 30 different beers. We’re always coming up with new fun things.

JIMMY VALM, PRODUCTION MANAGER, BROOKLYN BREWERY

Jimmy Valm: This is Sorachi Ace, it’s a Belgian saison style. It’s got a little bit of spiciness, a little bit of citrus.

Eric Ottoway: People thought we were crazy to move to this neighborhood. We couldn’t pay people to come here when we first opened our doors here to the public.

Steve Hindy: We now get three to four thousand people on the weekend. People line up outside of the brewery.

Eric Ottoway: Now it seems like every week there’s yet another bar or restaurant opening up. We’re proud of the role that we’ve played in helping to get that going. There’s a time for every business where you need, sort of, outside capital to help you grow. We get approached every day by venture capitalists or private equity firms, but bank of America has provided us the kind of financing that we need so that we don’t have to go down that road, and I think that the company will be much stronger and healthier for that in the long run.

SUPER: LAUREN HEINRICH, CLIENT MANGAGER, BANK OF AMERICA

Lauren Heinrich: They had two requirements; one was for bank financing and the other was to really have a relationship with their bank, somebody that could help them with the cash management, with their credit card processing.

Eric Ottoway: Bank of America is a key part of our expansion these days. We’re working on a brewery projects overseas. Were currently building a brewery in Stockholm.

Steve Hindy: Were very excited about building other breweries in other great cities around the world, and that name Brooklyn, you know, it’s a great calling card.

Eric Ottoway: Brooklyn brewery is now one of the iconic names in New York City; it’s really become part of the fabric that makes Brooklyn such a fun place today.

Brooklyn Brewery/en-us/partnering-locally/new-york-ny.htmlGet the whole story.bankofamerica1359940|enter782|2013_647Good beer with a great story in Brooklyn./en-us/partnering-locally/new-york-ny.html_self1359940|enter782|2014_976||1359940|enter782|2014_866||

(v/o) Steve Hindy: 120 years ago there were 48 breweries in Brooklyn, it was a major brewing center and the last 2 big breweries…

SUPER: STEVE HINDY, FOUNDER & PRESIDENT, BROOKLYN BREWERY

Steve Hindy: …closed in 1976, so I thought Brooklyn would be a great place for a microbrewery. We launched Brooklyn Lager in 1988. We worked really hard and established the brand, and now we sell in 25 states and 20 countries around the world.

SUPER: ERIC OTTAWAY, GENERAL MANAGER & COO, BROOKLYN BREWERY

Eric Ottoway: Brooklyn lager was our very first product and it sort of evolved from there, and now in any given year we produce probably 25 to 30 different beers. We’re always coming up with new fun things.

JIMMY VALM, PRODUCTION MANAGER, BROOKLYN BREWERY

Jimmy Valm: This is Sorachi Ace, it’s a Belgian saison style. It’s got a little bit of spiciness, a little bit of citrus.

Eric Ottoway: People thought we were crazy to move to this neighborhood. We couldn’t pay people to come here when we first opened our doors here to the public.

Steve Hindy: We now get three to four thousand people on the weekend. People line up outside of the brewery.

Eric Ottoway: Now it seems like every week there’s yet another bar or restaurant opening up. We’re proud of the role that we’ve played in helping to get that going. There’s a time for every business where you need, sort of, outside capital to help you grow. We get approached every day by venture capitalists or private equity firms, but bank of America has provided us the kind of financing that we need so that we don’t have to go down that road, and I think that the company will be much stronger and healthier for that in the long run.

SUPER: LAUREN HEINRICH, CLIENT MANGAGER, BANK OF AMERICA

Lauren Heinrich: They had two requirements; one was for bank financing and the other was to really have a relationship with their bank, somebody that could help them with the cash management, with their credit card processing.

Eric Ottoway: Bank of America is a key part of our expansion these days. We’re working on a brewery projects overseas. Were currently building a brewery in Stockholm.

Steve Hindy: Were very excited about building other breweries in other great cities around the world, and that name Brooklyn, you know, it’s a great calling card.

Eric Ottoway: Brooklyn brewery is now one of the iconic names in New York City; it’s really become part of the fabric that makes Brooklyn such a fun place today.

Brooklyn Brewery/en-us/partnering-locally/new-york-ny.htmlGet the whole story.bankofamerica1359940|enter782|2013_647Good beer with a great story in Brooklyn./en-us/partnering-locally/new-york-ny.html_self1359940|enter782|2014_976||1359940|enter782|2014_866||

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BANK OF AMERICALOCAL MARKETS 2013 – New York – Bronx River AllianceAS - PRODUCED VIDEO TRANSCRIPT

(v/o) Linda Cox: It’s not easy to be a city kid and never have your chance to be outdoors.

SUPER: LINDA COX, EXECUTIVE DIRECTOR, BRONX RIVER ALLIANCE

Linda Cox: Just have some time to imagine and play, and that’s really what these parks along the river offer.

The river was once simply viewed as a problem. A dumping place, a place filled with garbage. What we do now, really is to instead to make it an asset. We’ve removed 89 cars from this river. More than 12,000 tires, a wine press, refrigerators. We’ve reclaimed the Bronx River, protect and improve it in a way it can be a resource to the communities along it. It’s something people can enjoy, it’s something they can use to improve their health. People can find jobs along it. It’s got all this great wildlife value. We’ve got beaver back on this river now. They just decided this is a good place to live again after 200 years of not being in New York City.

SUPER: ELIZABETH RODRIGUEZ PEREZ, BRONX RESIDENT

Elizabeth Rodriguez Perez: As a Bronx site I feel like a lot of times we don’t have access to a lot of nice things. It’s really special to have something like this in my community

Darrel Stephens: People are driving by “I didn’t know there was a park over there,” and they can get off at the exit, shop locally, come have a picnic and enjoy the Bronx River.

Linda Cox: We’re seeing more housing development right near the river because of the river because of these improvements. We really are not going to be able to reclaim this river if we don’t’ have a whole lot of people who are aware of it believing in it supporting it. And Bank of America is one of those really important supporters

SUPER: JEFF BARKER, NYC CLIENT MANAGER, BANK OF AMERICA

Jeff Barker: It’s exciting to us to see the kind of transformation that’s going on here and to know that with our philanthropic dollars and the many volunteers that we have out in the communities that we can affect this kind of change.

Linda Cox: This year we’re getting a grant from bank of America that’s supporting the work of our crew. Helping to really build that network of green jobs in the Bronx.

Jeff Barker: When we can help fund skilled jobs, people can take those skills and move on to other jobs and then the economic engine starts to build. We can’t be successful if the communities that we serve are not successful. And we are citizens of that community. It makes us proud to be involved.

Linda Cox: When people actually get out on the river and see it for themselves, they get a different view of what’s possible. Not only what’s possible for the Bronx River but what’s possible for the Bronx as a whole.

Bronx River Alliance/en-us/partnering-locally/new-york-ny.htmlGet the whole story.bankofamerica1359940|enter782|2013_647A polluted river finds a voice in the Bronx./en-us/partnering-locally/new-york-ny.html_self1359940|enter782|2014_976||1359940|enter782|2014_866||

(v/o) Aleksandra EfimovaAt age sixteen when I came here, it really was like a window of opportunity and that was only a couple of years after the Soviet Union fell apart.

SUPER: ALEKSANDRA EFIMOVA, FOUNDER, RUSSIAN POINTE

Aleksandra Efimova: so for me, coming to the United States was beyond the dream that millions of people ever imagined. Russian Pointe is a premier brand of professional dance shoes, apparel, accessories, and educational materials for dancers. We are located in Chicago. I started the company in 1998. I was twenty years old, and I was a junior student at Eastern Michigan University.

SUPER: DEBBIE CHANEL, EXECUTIVE DIRECTOR, ALEKSANDRA ENTERPRISES

Debbie Chanel: Alexandra built this business from selling shoes out of her dorm room to a multimillion-dollar company that it is today.

SUPER: JOHN PURTELL, CLIENT MANAGER, BANK OF AMERICA

John Purtell: It was about two and a half years ago that Aleksandra had approached us looking to expand her new business. She approached us with a solid business plan and an idea that she would need financing for, and from there we were able to finance the new corporate headquarters.

Debbie Chanel: We went from about 800 square feet to this massive 12,000 square foot facility. We’re in very close proximity to downtown Chicago

Aleksandra Efimova: Bank of America has a combination of two very unique things. It’s a global brand, but at the same time there is such an attention and individual focus on my needs as a small business owner. It’s really been a privilege and honor to work with John Purtell and everybody in his team.

John Purtell: We not only like to align ourselves with good clients, with profitable clients, but clients that add back to the community

Aleksandra Efimova: I think it’s a great inspiration for every girl to be a dream ballerina, and hopefully with Russian Pointe and with my products we can get more girls interested in this.

Debbie Chanel: We are inspired by Aleksandra every day. I tease her. I said, I’m going to be like you when I grow up.

Aleksandra Efimova: Hopefully I’m an inspiration for immigrant people who come from all over the world without speaking English and then see that they can be successful and happy and fulfilled.

Russian Pointe Brand/en-us/partnering-locally/chicago-il.htmlGet the whole story.bankofamerica1359940|enter782|2013_647The art of starting a successful business in Chicago./en-us/partnering-locally/chicago-il.html_self1359940|enter782|2014_976||1359940|enter782|2014_866||

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(v/o) JIM KEANEThis is the Morgan Park Boys and Girls Club. We’re an after school youth development organization. We take care of children ages six to eighteen…

SUPER: JIM KEANE, PRESIDENT & CEO, BOYS & GIRLS CLUB, CHICAGO

Jim Keane: …in those vulnerable after school hours, which are by far the most risky hours of the day in terms of violence, in terms of gang activity. They come into the club it’s a safe haven, safe physically, but also safe emotionally. It’s a game changer for kids. They gain more of those skills to succeed in life, and our goal, our mission is to enable these children to reach their full potential. We wouldn’t be able to do the mission we have, or to serve kids we serve or to keep growing that daily attendance without Bank of America’s support.

Julie Chavez: We’ve had a long relationship with the Boys and Girls Club of Chicago for decades. They have a strong history of being, really, in the right place at the right time for these youths. Recently the Boys and Girls Club of Chicago has been host organization for the bank of America Student Leader intern program. Unemployment is really high for teens, so the student leader program offers an employment experience. They’re eight week paid summer internships, so these are real jobs.

Jim Keane: Students are exposed at a leadership level, so they’re not just doing a job that someone tells them to do they’re really participating.

SUPER: ANTWAN GALLION, STUDENT LEADER INTERN

Antwan Gallion: I wanted to be a role model and guide someone instead of just work and get a paycheck.

SUPER: DEBORAH SMILEY, STUDENT LEADER INTERN

Deborah Smiley: These children need us the most. They need great mentors in their life leading them in the right path so eventually they’ll be able to become the lawyers and the doctors.

Julie Chavez: Bank of America recognizes that youths are stakeholders in the success of our communities. They’re going to be our future business leaders, they’re gonna be our future civic and community and government leaders.

SUPER: JARREL WASHINGTON, STUDENT LEADER INTERN

Jarrel Washington: It’s very important that we have role models for these kids. This internship really instilled in us how much we matter and what you contribute to your community and society matters

Julie Chavez: Organizations like the boys and girls club help us open the door of opportunity for our kids and make Chicago a better place to live and work.

From Interns to Mentors/en-us/partnering-locally/chicago-il.htmlGet the whole story.bankofamerica1359940|enter782|2013_647See how we're working with Boys & Girls Clubs of Chicago to help teens grow from interns to mentors./en-us/partnering-locally/chicago-il.html_self1359940|enter782|2014_976||1359940|enter782|2014_866||

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SUPER: Marina Lara, Manager, Las Trancas Restaurant

Maria Lara: Tapatío is really important to this restaurant. When we bring out dishes to the table that’s the first thing that people grab. Everything could be missing, even the salt and pepper. There has to be Tapatío.

SUPER: Luis Saavedra, Jr., General Manager, Tapatío Hot Sauce

Luis Saavedra, Jr.: Being here in Southern California we are among the people who supported us from the very beginning.

Maria Lara: In this city, I know that there is not one home that doesn’t have Tapatío.

Luis Saavedra, Jr.: Having the plant located here is definitely a privilege.

Luis Saavedra, Jr.: The company started in 1972 when my father worked in the aerospace industry. My mother, my father they made this hot sauce where they would sell it to their co-workers.SUPER: Luis Saavedra Sr., General Manager, Tapatío Hot Sauce

Luis Saavedra Sr.: There were only three hot sauces in the market here. We were missing the real Mexican hot sauce.

Luis Saavedra, Jr.: People thought he was crazy; but he believed in it and he’s a hard working man. If the lights are on, he’s here.

Luis Saavedra Sr.: When I started to get busier, my son started to help me out along with my two daughters.

Luis Saavedra, Jr.: After about the fifth year, more people started demanding it. There were more repeat orders, larger orders.

Luis Saavedra, Jr.: We got our customers from Dubai; they don’t pay but they do buy.

Family 1: Ohhhh!

Family 2: That’s what we call a Louie!

Luis Saavedra, Jr.: Being that family-run business it brings that closeness, it brings that tightness.

Luis Saavedra, Jr.: I was going to tell you a pizza joke but it was a little too cheesy

Family 3: It will stop faster if we just laugh and move on.

Luis Saavedra, Jr.: We also translate that to the employees. They employees feel that they’re a part of the family. Now we have nationwide distribution and we also have sales in foreign countries.

Luis Saavedra, Jr.: Bank of America has been with us since the very beginning.

SUPER: Peter Drake, SVP Business Development, Bank of America

Peter Drake: We’re a part of their team and we can help them to go to the next level.

Luis Saavedra, Jr.: They were always there when we needed to buy machinery. They were there when we needed to finance the construction of these buildings.

Peter Drake: Tapatío is just a true American success story.

Luis Saavedra, Jr.: It’s a company where the family can work together to make a great product that everyone can enjoy.

Spicing Up the Small Business Community in Greater Los Angeles/en-us/partnering-locally/greater-los-angeles-ca.htmlGet the whole story.bankofamerica1359940|enter782|2013_647See how we’re spicing up the small business community in Greater Los Angeles./en-us/partnering-locally/greater-los-angeles-ca.html_self1359940|enter782|2014_976||1359940|enter782|2014_866||

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Erin Rank: This morning we’re on a build site in Linwood California where we have an abandoned home. There’s been squatters living here, so it’s pretty rough shape. Habitat for Humanities will fully renovate this house and in a couple months from now, it will be sold to a Habitat partner family. Bank of America will donate funds, that help us buy the tools and the materials to do our work. And then they also come alongside us and help build the houses. We’re gonna work with forty-five Bank of America volunteers. We’ll be joined by the LA Dodgers.

SUPER: Matt Kemp, LA Dodgers

Matt Kemp: Bank of America asked me to help out and it’s always important to help the community that you play in, for me. And I love doing it.

SUPER: Maury Wills, LA Dodgers

Maury Wills: The blessing is in the giving. So I’m the one that’s being blessed.

SUPER: Amanda Jordan, Homeowner

Amanda Jordan: They’re showing a piece of their heart, you know, that they care about community and families. Cause I feel good to be part of that. You know, I’m like ‘Hey!’Thank you guys for helping Habitats help you know families that are in need like mine. I work a eight to four-thirty in a medical center. I clean and sterilize all the surgical instruments. Me and their father, you know, we separated. It’s just kinda rough. I was living in a three-bedroom home, with about thirteen people. Me and my kids were all in one room. So it’s like. ‘I have to find some stability for my children.’ That’s the only focus. My cousin got a flyer from her neighbor, about the Habitat for Humanity program which I’m in. And I jumped on the boat.

Doug Harper: This is not a give-away. She’s paying a mortgage, she’s putting in sweat-equity here to own this house herself.

Amanda Jordan: This house was a mess. We got busy. We started knocking down walls. When we first got the keys, the kids wanted to move in that same day. They’re like running back and forth and, ‘Mom, look at this!’

Frederick Yancey: I felt good because I have my own room.

Amanda Jordan: Say ‘thank you everybody’,

Faith Jordan: Thank you everybody.

Amanda Jordan: It means a whole lot to me. It means a lot.

SUPER: Garrett Gin, Market Manager, Bank of America

Garrett Gin: The way to help transform LA, is sort of, doing it neighborhood by neighborhood, house by house. Bank of America is investing fifteen million dollars in housing programs. This partnership with Habitat For Humanity is one important part of that.

Doug Harper: And what we’ve seen from experience, when we do a build like this, the neighbors around here, will improve their own properties as well. It brings hope.

SUPER: Mitchell Ozawa, Bank of America

Mitchell Ozawa: The most inspiring thing about today is actually meeting Amanda. Because for her it’s also just about her kids, and trying to get them a better life.

Amanda Jordan: I never thought that this dream would come true.

Los Angeles Habitat for Humanity/en-us/partnering-locally/greater-los-angeles-ca.htmlGet the whole story.bankofamerica1359940|enter782|2013_647Revitalizing communities in Los Angeles, one house and one family at a time./en-us/partnering-locally/greater-los-angeles-ca.html_self1359940|enter782|2014_976||1359940|enter782|2014_866||

V/O(John Huber): RCS Chemicals is based here in Charlotte. The company is eighty-eight years old, started in 1924 by I.D. Blumenthal, a traveling salesman who had a radiator that was leaking on him.

SUPER: John Huber, CEO/President, RSC Chemical SolutionsJohn Huber: He took his car into a shop and the guy in the shop just happened to have this magical powder. Poured into the radiator, sealed the radiator up. And that’s the product that was used to start this company. Today we make performance-type products for use in auto industry. We also sell to retail chains, people in heavy-duty industry. We’re known for our cleaners and degreasers. And those are our Gunk products. We’ve been in the Gunk business for a long, long time.

SUPER: David Goodson, VP Finance, Chemical Solutions

David Goodson: Gunk is known throughout the world. We sell our products in eighty-one countries. We also have the Liquid Wrench line which is a industry leader in the area of penetrants, lubricants, and protectants.

John Huber: The chemistry is something that sets us apart from competition. Technology is so important. Our chemists are not only looking at what the needs of the market are, but they’re also doing their own research. Trying to come up with products that are environmentally safe.

David Goodson: One of the ways we think we can grow, is provide environmentally-friendly products. People are starting to look for those more and more, and that’s the right thing to do too.

John Huber: We have a long history of working with Bank of America.

SUPER: Sarah Warren, Sr. Client Manager, Bank of America

Sarah Warren: We love to work with companies that are headquartered where Bank of America’s headquarted; right here in Charlotte. It’s great to have the backbone of America, which is manufacturing, right here.

David Goodson: We now have our line of credit with them. We use that primarily for our working capital needs. By doing that we’re able to provide jobs for the people throughout the Greater Charlotte area.

Sarah Warren: We provide treasury management. Everything from how they take in receipts from their customers to how they move money and use it day to day.

John Huber: There are certain core values that the Blumenthal family who owned the business always lived by. Treating people with honesty, mutual trust and respect, was always a key factor. And people like to work for the company. In fact, when people come to work for the company, typically they stay. SUPER: Bernice Coleman, Employee, RSC Chemical Solutions

Bernice Coleman: I was hired 1958. I’ve been here fifty-three years. This is a good place to work. This is my extended family.

SUPER: Betty Coley, Employee, RSC Chemical Solutions

Betty Coley: This is my first day on the job, forty years ago. It’s a caring company. They put a lot of emphasis on hearing from the employees.

V/O(John Huber): We’re a people-oriented company, and so is Bank of America. The chemistry between the two companies has been very good, and has grown over the years. They know business, and they know businesses like ours.

SUPER: Andy Arnette, Board Member and Former Client, Goodwill Industries

Andy Arnette: A lot of people, you know, they think Goodwill is a place where you drop off your clothes. But I’ll guarantee if it had not been for Goodwill I would not be where I am today. Period.

SUPER: Michael Elder, President/CEO, Goodwill Industries

Michael Elder: The mission of Goodwill is all about helping people be successful in the world of work. We provide direct employment, as well as occupational skill training programs for people who have, barriers.

Andy Arnette: Back in ’89 I actually, was in this very room, taking a computer programmer training. I’m sure that, all of you are going through challenges, and…determination. It’s going to get you through. In 1986, I suffered a spinal cord injury, leaving me, you know, paralyzed, pretty much from the chest down. It narrowed my options down to nothing, I thought. I was only twenty years old. I didn’t know what in the world what I was going to do. My rehabilitation counselor mentioned Goodwill. When I got to Goodwill, computer programmer training, was being offered to people will disabilities.

Michael Elder: Our founder used to say not charity, but a chance. And people really take hold of their lives. They just need to know that people are in their corner.

Andy Arnette: I’ve been through it, lived it, I graduated from it, and I prospered from it. I started with a financial institution here in Charlotte. I was hired on full-time.

SUPER: Charles Bowman, North Carolina State President, Bank of America

Charles Bowman: Goodwill’s a transformative place. Anybody who comes in the door, myself included, you don’t go out the same way. You see people who are employed here, taking apart computers, to generate revenue. And you go further down the hall, and you see a whole classroom of people, learning how to do clerical services.

V/O(Michael Elder): Working with area employers, we’ve tried to develop training programs that take advantage of occupations that are in demand in our community.

SUPER: Shell Richardson, Former Client

Shell Richardson: One of them was hospitality. And I thought, ‘Now that’s what I would like, that’s a fit for me.’

V/O(Michael Elder): We provide opportunities for ex-offenders, opportunities for people that we have in poverty, opportunities for our veterans.

SUPER: Nicholas Riggins, Intake Counselor, Goodwill Industries

Nicholas Riggins: Being an air-force veteran, I can look at them and see myself. So it’s just looking at an extension of myself, and saying ‘Wow. You can do it.’

Michael Elder: Bank of America has been involved in so many different aspects of Goodwill. Everything from, certainly financial support, to volunteer involvement…

Charles Bowman: We have contributed over a hundred and sixty thousand volunteer hours. The most recent contribution was a two hundred thousand dollar grant.

Michael Elder: Most importantly, or at least, very important to us, they hire our graduates.

Andy Arnette: Goodwill is always here for you. And I hope that every one of you, prosper from it, and hopefully it’s just a stepping stone to bigger things in life.

Goodwill Industries/en-us/partnering-locally/charlotte-nc.htmlGet the whole story.bankofamerica1359940|enter782|2013_647From good will to good jobs in Charlotte./en-us/partnering-locally/charlotte-nc.html_self1359940|enter782|2014_976||1359940|enter782|2014_866||

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SUPER: Beth Elliot, Executive Director, FISH Food Banks

Beth Elliot: Our mission at Fish Food Banks of Piers County is to provide food for individuals in need with compassion dignity and respect. Since about 2008, we have seen the number of folks that we’re serving, increase substantially, probably eighty-five percent. So the need for food, is huge. Last year, Fish Food Banks served over 445,000 of our neighbors in need. We were one of the first organizations that started the self-serve concept. So often with people who are in immediate poverty, they have no choice in their life, and so this was one way that we could re-introduce that choice.

Bob Peters: Fish Food Banks provides food, but it also collaborates with other organizations to provide services beyond basic food that are needed.

Beth Elliot: We have formed a partnership with South Sound Outreach Services, and they’re able to sign folks up, right at the food bank, for food stamps.

Worker: How can I be of assistance today?

Beth Elliot: They provide utility assistance, foreclosure assistance, and free tax preparation year round. It was Bank of America that really helped jump-start that initiative and really get us going here.

Bob Peters: If you solve a hunger problem, but you don’t deal with other needs that those families have, you’re not going to change the direction in their lives. That collaboration is absolutely key to make an individual or a family holistically healthier going forward.

Beth Elliot: You know, I feel so blessed to be able to do what I do. Because we help somebody out every single day.

Beaux Bowman: We’re very fortunate in Washington that we live in a large hop-growing region. Washington is the largest hop-growing state in America. Black Raven was started with the idea of starting a neighborhood brewery. We really wanted a place that the neighborhood could go straight to the source. Have some beers there, take some beer to go, and have a really good time.

Beaux Bowman: For us it starts right at the glass. We work our way back. What do we want to taste, what do we want to drink, what do we want to have on the aroma? What do we want it to look like? And from that we backwards build the beer.

Beaux Bowman: I like being in the brewery. I like hands-on, making things. Monitoring, controlling variables, because it’s really all about the yeast. The yeast is doing the hard work. We just steer the yeast in the right direction. And we can usually get, I’d say ninety-five percent of what we’re aiming for on the first batch. And from there we can dial it in.

SUPER: BRENT EVANS, CUSTOMER

Brent Evans: It tastes like, you know, like you’re just eating like a fresh hop. Or like, just like following it down with like a sunflower. That’s what it tastes like. It’s just, every ingredient that they put in the beer you can taste it. Like, they don’t waste anything that they put in the beer at all.

SUPER: KATHRYN GILLESPIE, OWNER, BLACK RAVEN BREWING CO.

Kathryn Gillespie: I think it was back in 2010 the Seattle Times had an article about us on the front page of the section that said something about Black Raven Brewing Company – Washington’s first cult beer, and that seems to be actually what’s going on; it’s, it’s like a cult thing.

SUPER: NIGEL SLATER, SALES MANAGER, BLACK RAVEN BREWING COMPANY

Nigel Slater: Every single drop of beer that we make, is pretty much pre-sold. So my job right now has become more of allocating where the beer goes. And I’m eventually going to get to those people, and knock on their doors and say it’s right here, right now. But, not just yet. They’re going to have to wait.

Beaux Bowman: We took on more space in the building. Also increasing production capacity in the back. Bank of America, allowed us the access to the capital and to be able to take the next step that we really desperately needed to take.

SUPER: JEFF GRIMES, SMALL BUSINESS BANKING, BANK OF AMERICA

Jeff Grimes: Black Raven has grown tremendously. Bank of America, you know, definitely wants to be a big part of their growth. We are helping them, you know, to guide them into that direction – to own the facility, to, um, handle their capacity, help future growth. Small business is a huge part of this economy and for the economy to grow we need small businesses to thrive.

Beaux Bowman: The secret to the success of Black Raven – We’re all putting in 100%, we’re listening to the market, the consumer, our customers and moving forward.

V/O (Jason Talbot) : You know, I grew up in a real tough neighborhood.

SUPER: Jason Talbot, Co-Founder, Artists For Humanity

Jason Talbot: I was bullied a little bit. I was targeted, you know, by the gangs in my neighborhood. And I didn’t see much of a future for myself. And, you know, when I started working here at Artists For Humanity, all of a sudden, there was this new world that had opened up.

Susan Rodgerson: Artists For Humanity is a really unique apprenticeship program for urban teens. We employ a number of kids, close to two hundred and fifty per year, as artists.

V/O (Jason Talbot) : We have tons of clients that come in, and contract Artists For Humanity, to do jobs and provide artistic services. It’s a great opportunity, because young people get to have a job. A lot of the time it’s their first job. And it’s a job where they receive mentorship and training, on how to be a strong employee, a creative individual, and a contributor to their community.

V/O (Susan Rodgerson) : We’re not just teaching kids how to come in and punch a time clock and get the job done, we’re teaching them how to create the job, and get it done.

SUPER: Kelsey Arbona, Student Artist, Artists For Humanity

Kelsey Arbona: I think real world experience is definitely something that most high school urban youth don’t get. That’s one of the top things that I love about this place.

Jason Talbot: Ninety percent of our participants end up in secondary education.

Susan Rodgerson: We’re getting results, you know. Our kids are going off to really good schools and careers that are creative.

V/O (Bob Gallery) : Artists For Humanity is one of Bank of America’s current Neighborhood Builder winners.

SUPER: Bob Gallery, Massachusetts President, Bank of America

Bob Gallery : They, to me, demonstrate exactly what the program is intended to do. Find organizations who have a great mission, who are changing lives in their community, and who, can demonstrate the impact that their work has had over a sustained period of time.

Jason Talbot: The Neighborhood Builders Award, was a two hundred thousand dollar grant, provided to us over two years. Now that type of sustained support is invaluable in the non-profit world. And it was general operating support. Which means that we could put it into our organization, and improve the programming that we do.

V/O (Susan Rodgerson) : Really our primary goal, is to inspire young people to learn, and create a life for themselves where work and life are compatible.

Artists for Humanity/en-us/partnering-locally/boston-ma.htmlGet the whole story.bankofamericaFostering opportunity with creativity in Boston./en-us/partnering-locally/boston-ma.html_self1359940|enter782|2014_976||1359940|enter782|2014_866||

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V/O (George Gilpin): When you come to people in a time of distress…

SUPER: George Gilpin, CEO, EasCare Ambulance

…the satisfaction that you receive, knowing that you are helping them, is unbelievable. EasCare Ambulance began in 1998, with only three ambulances.

SUPER: Paul Arena, CFO, EasCare Ambulance

Paul Arena: Today, we’re the second largest ambulance company in Massachusetts.

V/O (George Gilpin): I actually began in this ambulance business back in 1976. I was looking for, ‘Which career would I find rewarding?’ I came upon an EMT course. I knew right then that helping people, was something that I wanted to do.

Paul Arena: George started the company, literally, in his living room. He believed in real patient care, and a tie-in with the community.

George Gilpin: I live right up the street up here in Dorchester. I raised my family here. It’s the type of community where local businesses get involved and make things happen. This area here wasn’t a very pretty section of Dorchester.

V/O (Paul Arena) : Police officers, they didn’t even wanna come in to this section, because it was so bad.

V/O (George Gilpin) : And this whole property was all abandoned. We needed a bigger garage. We put in over a quarter million dollars into renovations. It made it vibrant once again.

V/O (Paul Arena) : We were open twenty-four seven. It was like, your neighborhood watch. After six weeks of us being here, the crime dropped to zero.

George Gilpin: When we first opened up with three ambulances, it was Bank of America, who actually was there for us from the very beginning.

Mary Forti: I’ve enjoyed working with Eascare since day one. We’ve helped them to grow. We provide all of the leasing of their ambulances, we helped them to open a couple of new dispatch centers. Right now they have five hundred employees.

Paul Arena: We hire local folks, we train local folks to become EMT’s, and we’re very proud of that. Last year we hired two hundred.

V/O (Mary Forti) : Unemployment’s been very high in this area. So that’s huge.

V/O (George Gilpin) : A lot will go further on. They’ll go into nursing, they’ll become P.A.’s. We’ve even had several employees over the years become actual physicians.

Mary Forti: I see their ambulances almost every single day and I think, ‘They are helping this community.’ And it’s a wonderful service that they’re providing; a much needed service.

V/O (George Gilpin) : I firmly believe that the patients that we transport take great satisfaction, knowing that care is being provided by a neighbor, who truly cares.

EasCare Ambulance/en-us/partnering-locally/boston-ma.htmlGet the whole story.bankofamerica1359940|enter782|2013_647Skilled care with a personal touch in Boston./en-us/partnering-locally/boston-ma.html_self1359940|enter782|2014_976||1359940|enter782|2014_866||

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Chris Mittelstaedt: What’s up, I’m Chris!

Erik Muller: And I’m Eric.

Chris Mittelstaedt and Erik Muller: We’re The FruitGuys®!

SUPER: Chris Mittelstaedt, Founder & CEO, FruitGuys®

Chris Mittelstaedt: Back in 1998, my wife and I got pregnant, and I wasn’t making any money, and I knew I had to change my life. So, I called up a friend, and had this idea to deliver fresh fruit to offices in downtown San Francisco during the dot com boom. We built these wooden crates, and loaded them up with fruit, in the kitchen of my one-bedroom apartment in North Beach. Loaded them into a car and made deliveries in downtown San Francisco and that’s how we started the business. I feel like, we’ve had a huge impact on people and companies around the United States. To help them be healthy.

V/O (Brian Harrison): I’ve worked with Chris for, almost about eight years now. He loves the healthy aspect of what he does.

SUPER: Brian Harrison, Senior Client Manager, SVP, Bank Of America

He loves how it impacts everything from kids to you having fresh fruit in the workplace,as opposed to cookies, and all the junk that everybody throws in the center consul Monday morning.

Chris Mittelstaedt: Long ago when we started FruitGuys®, in order to get people to take our idea seriously, we actually dressed up in banana suits and gave out free fruit to educate people about our new service. And, yeah, ever since then I’ve been dressing up in a banana suit and trying to be appealing as much as I possibly can. Eric is really focused on a lot of the business development and direction of the company from a business standpoint. And he’s really helped us grow, tremendously.

SUPER: Erik Muller, COO, FruitGuys®

Erik Muller: Over here is our box-folding machine. It actually helped us reduce about forty percent of our corrugated cardboard, being a little bit more environmentally friendly.

Chris Mittelstaedt: We’ve always been a company that’s environmentally focused, and interested in making sure that we’re conserving our resources as much as we can. And our boxes are post-consumer cardboard; they’re printed with water-soluble soy inks. We really wanted to reduce that footprint. So we went to the bank, and we asked them if they could help us with a loan.

Brian Harrison: We partnered with Chris because he was buying a specialized machine made for..it’s not just something you can buy off the shelf.

Chris Mittelstaedt: Bank of America was right there. They understood as we walked through that process, that this was not a standard kind of thing; that we needed to make this from scratch. And Brian worked with me, through that whole process.

Brian Harrison: His drive for the business is to make people healthier. To be aware of what it is to be healthy.

Chris Mittelstaedt: As we’ve grown our business, he’s helped me understand, how a small business going into a little bit of a larger business, needs to evolve on the financial side as well.

Brian Harrison: That’s what’s been exciting, is to really work with somebody that truly truly cares about what they do.

Chris Mittelstaedt: So he’s helped me figure those kinds of things out, and understand you know, what does the bank look for, and what are other entities going to look for as we grow, and how do we make sure we structure our business in a way that’s gonna be successful.

Chris Mittelstaedt: Thank you guys for being part of our most excellent bunch.

John Chandler: When I was a kid, I hitchhiked down to San Francisco. It was 1965. It was wild. It was wonderful. I worked managing restaurants. Retired when I was sixty. But people, you know, they get down in their luck. I’ve lived in the Tenderloin for some years now. There was a time I had no money, so I used to eat at a food kitchen. And lived in a dumpy hotel, that would let anybody come in and wander around.

SUPER: Don Falk, Executive Director, TNDC

Don Falk: The Tenderloin has the highest poverty rate of any neighborhood in San Francisco. TNDC’s mission is to provide housing and support services to the low-income residents of the Tenderloin. Homeless people, families, seniors…

John Chandler: Living on social security, if I didn’t have affordable housing, I’d be living someplace where I wouldn’t be safe.

V/O (Don Falk): The first thing people notice, in a TNDC building, is they’re now in a warm, inviting place. The second thing I think people notice, is how shiny the floors are.

John Chandler: At home, I never lock my door. They’re the best neighbors in the world. It’s an old old hotel, kept up, very nice. It’s really beautiful!

V/O (Don Falk): In virtually every one of our buildings, is a social worker. We also have community organizing, and a community garden.

John Chandler: I’ve been so happy, I’ve been so lucky.

SUPER: Gabriel Speyer, Client Relations, Bank of America

Gabriel Speyer: One of the things that makes San Francisco great is this diversity. Not only in terms of, nationality or what you do for a living, but also income levels.

V/O (Don Falk): As long as anyone can remember, the Tenderloin has been under the threat of gentrification. The fore parents of TNDC, said that if we want to preserve the Tenderloin, we need to own land. We now own thirty buildings, and Bank of America has been involved in a third of them.

V/O (Gabriel Speyer): The relationship between TNDC and Bank of America goes back to the early nineties, when they opened their first account in the local branch of One Powell Street. We want to be right there with them, so that they can do what they do best. And they really do it the best.

John Chandler: I really believe TNDC has saved my life. I have no relatives left. I’ve outlived them all. I’m not alone now. We all take care of each other.

V/O (Don Falk): When we’re able to really achieve what is our mission it’s enormously gratifying to everyone involved in TNDC whether staff or donors, it’s why we do the work that we do. Everyone can relate to how important it is to have a home.

Tenderloin Neighborhood/en-us/partnering-locally/san-francisco-bay-area-ca.htmlGet the whole story.bankofamerica1359940|enter782|2013_647Business with a mission in San Francisco./en-us/partnering-locally/san-francisco-bay-area-ca.html_self1359940|enter782|2014_976||1359940|enter782|2014_866||

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BANK OF AMERICA RTP- Dallas- North Texas Food Bank- As Produced Video Transcript

SUPER: Jan Pruitt, President/CEO, North Texas Food Bank

Jan Pruitt: I sit across the desk every day and see men cry, and women cry, because they didn’t have enough resources to feed their kids.

SUPER: Craig Panza, CEO, Voice of Hope Youth Ministry

Craig Panza: It shouldn’t be that a family has to wonder where their next meal is coming from. It shouldn’t be that kids go hungry, you know. Especially in a country that has access to resources.

Jan Pruitt: We’re still struggling with accepting the fact that there are forty-nine million Americans that are food-insecure. And the fact that it’s a child or it’s a senior or it’s a family that one or two people in the household works. This is our country’s, I think, biggest challenge.

Craig Panza: The census said that West Dallas, is the eleventh poorest community in the entire nation.

Jan Pruitt: One in four children are unsure of where their next meal will come from. The North Texas Food Bank has eleven different distribution-type programs. Whether it is a mobile pantry, or our community kitchen. There are also Kids Café sites. And so if there are children for a mentoring or tutoring program, we supply a hot meal for that program.

Craig Panza: Voice of Hope is serving more than 200 students on a daily basis, Monday through Friday. Without the North Texas Food Bank that would absolutely not be possible. They are the source for easily ninety percent of our food.

Richard Holt: The North Texas Food Bank is one of the best organizations in the North Texas area. It’s been around for thirty years. And they serve roughly ninety thousand meals a day. Still a lot of growth because the need, is probably three times that.

Jan Pruitt: Well Bank of America’s a good example of that corporate citizenship that comes to the table. Their resources, sometimes is money. And we always like that. It’s also volunteers.

We’re out here constantly. I mean, today is just another day. I’ve been out here and we’ve had close to two hundred volunteers at one point.

SUPER: Rolando Richards, Volunteer

Rolando Richards: Being a volunteer for something like this is tremendous for me. You know, it’s emotional for me as well. Cause when you look around you realize this is growing to a significant magnitude.

Jan Pruitt: We look at companies like Bank of America as being able to bring us best practices. Bring us volunteers and bring us resources. Bank of America brought all three of those components through the Neighborhood Builder’s Award.

We’re involved in the community from the very top to the very bottom.

Jan Pruitt: I look in the faces on the kids that we serve and I see such hope. Because these are kids, that if we can keep them adequately fed and get them through school, these kids can be anything in our country.

North Texas Food Bank/en-us/partnering-locally/dallas-tx.htmlGet the whole story.bankofamerica1359940|enter782|2013_647Fighting childhood hunger on a local level in Dallas./en-us/partnering-locally/dallas-tx.html_self1359940|enter782|2014_976||1359940|enter782|2014_866||

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BANK OF AMERICARTP- Dallas Top Golf- As Produced Transcript

SUPER: Robert Dodson, General Manager, Top Golf

Robert Dodson: When somebody first comes into Top Golf, their jaw kind of hits the floor, because there’s nothing out there that any other golf course offers.

Lindsey Elliot: Event Sales, Top Golf

Lindsey Elliot: We explain it as here as darts, golf and bowling all in one. You’re in bays, which is kind of like bowling lanes, and you take turns trying to hit the ball into big targets.

SUPER: Randy Starr, Chief Development Officer, Top Golf

Randy Starr: And we have full-service food and beverage facilities to your hitting bay. Comfortable lounge-style seating. It’s like one big party.

SUPER: Mr. Lee, customerV/O(Mr. Lee:) Everybody doesn’t have to play golf, they can watch television. The food’s great. It’s just a good, real good place, to kick back and relax and have family time or just watch the game, and practice on my swing at the same time. So it’s, you know it’s like the ultimate man-cave for me.

Randy Starr: So when you come to a bay, you swipe your card, you can then decide which game you want to play. The most common game is called ‘Top Golf’. Once you’re all set up in the game screen, you wave your club that signals that it’s time for a ball to be dispensed. A ball is then released from inside the dispenser, and it’s read by an I.D. ball-scanner that scans your ball, and the game begins.

V/O(Randy Starr:) Bank of America, was there for us, when we were still a fledgling concept, in need of support. What surprised us is that they were willing, when other banks weren’t, to take a little bit of a risk, a little bit of a leap of faith on this new concept called Top Golf. You know three years ago, we weren’t expecting Bank of America to be the one to actually take that leap of faith and we’re really glad they did.

V/O(Randy Starr:) We’re expanding nationally. We want to be in the Northeast. People everywhere want a unique form of entertainment and people are always looking for a reason to get into the sport of golf.

Randy Starr: A lot of landlords are now looking to us as a unique anchor tenant. Because we bring that valuable demographic. And we’re patented. No one else can do what we’re doing. We’re really on the path to success here for this concept. And it’s starting right now.

TopGolf/en-us/partnering-locally/dallas-tx.htmlGet the whole story.bankofamerica1359940|enter782|2013_647A high-octane day on the links in Dallas./en-us/partnering-locally/dallas-tx.html_self1359940|enter782|2014_976||1359940|enter782|2014_866||

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