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Update your X.509 certificate

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Update your X.509 certificate

If you require an SSL connection for the integration, there are circumstances when
the certificate provided by the third-party vendor is either not yet trusted in ServiceNow or has expired. This task
is optional.

Before you begin

Role required: admin

Procedure

Acquire the SSL certificate from the third-party vendor. For example, you can
import an X.509 Certificate (PEM) from an SSL endpoint in the Firefox browser,
as follows.

Enter the endpoint URL into the browser address bar. For example:
https://<3rdparty>/.

Click the lock icon in the address line.

Click More Information and click the
Security tab.

Click View Certificate and click the
Detail tab.

Click Export to save the PEM into your local
file system.

Open the saved file in any text editor tool and copy the content to the
clipboard. It must begin with -----BEGIN
CERTIFICATE----- and end with -----END
CERTIFICATE-----.