Online Reputation

Online Reputation Management

The Web team at netGALAXY Studios offers dedicated support to manage your online reputation through a platform that provides an overview of your visibility, reviews, and mentions while illustrating your online presence compared to competition. With Managed Reputation Management, let a professional handle your visibility management, review response, and escalation. Plus, you’ll have access to a portal to see mentions of your business all over the web.

It’s not just Protecting your Brand

It’s About Building Trust

41% of companies that experienced a negative reputation event reported loss of brand value and revenue

85% of customers use the Internet to research before making a purchase

70% of complaining customers will do business with you again if you resolve the complaint in their favor