Be at the airport at the latest 2 (two) hours before your scheduled flight.

Domestic Services

Make the most of your enjoyment by planning and reserving the trip in advance.

Choose the most flexible ticket price to enable you to change your reservation.

Pack your personal belonging sufficiently.

Be at the airport at the latest 1 (one) hour before scheduled flight.

How to Make a Reservation & Purchase a Ticket

The
most convenient way to purchase a ticket on Garuda Indonesia is to use
any of the 5 different methods of payment from our on-line payment
system; ATM, Phone Banking, Internet Banking, Mobile Banking, or use a
Visa or MasterCard. You can also purchase a ticket from a Travel Agent
or directly from a Garuda Indonesia Branch Office.

Step 1.
Call the Garuda Indonesia 24 hour Call Center and make a reservation.
You will receive a Passenger Name Reference number (PNR) and a 13-digit
payment code.

If
payment is made by ATM machine, you will receive a paper slip as
confirmation of payment. If payment is made by Phone Banking, Internet
Banking, or Mobile Banking, no paper record will be necessary. If
payment is made by credit card, you may call the Garuda Indonesia 24
hour Call Center and key in your 16-digit credit card number to
authorize payment.

With the introduction of e-tickets (electronic
tickets or paperless tickets) by Garuda Indonesia on all domestic
flights and flights to Singapore originating in Jakarta, a traditional
paper ticket is no longer required.

Step 3. Upon arrival at the airport, present your passport or identity card at check-in counter and proceed to the boarding gate.

In
any circumstances where a paper ticket is needed, Garuda Indonesia
Branch Office or Airport Ticketing Office may issue a ticket or
itinerary receipt upon request.

The history of Garuda Indonesia is intertwined with that of the nation and the struggle for independence.

Garuda Indonesia's first flight began in 1949. The first aircraft is Dakota DC-3.
By
the end of 1950, Garuda had 38 aircraft - 22 DC3s, eight Catalina
seaplanes and eight Convair 240s. In 1953, the fleet grew to 46 with the
addition of eight Convair 340s, and in 1954 fourteen De Havilland
Herons were added. The Catalina flying boats were taken out of service
in 1955.
Garuda Indonesia commenced passenger service to Bali in
1951 using Douglas Dakota DC-3 aircraft. The first Denpasar-Sydney
service on Garuda Indonesia was in 1969 using Douglas DC-8 aircraft.
Over the years, Bali has been consistently voted "The Best Island in the
World", and the airline has played an integral role in developing Bali
as an international tourist destination.
The historic Asian
African Conference was held in Bandung, West Java on 19 April 1955.
Garuda Indonesian Airways was the official airline for flying delegates
from 29 countries, including Heads of State, into Kemayoran Airport,
North Jakarta, before they took the journey to Bandung. In April 2005,
the 50th Anniversary of the Asian African Conference was celebrated.
Garuda Indonesia became the "Official Carrier" flying the 75 Heads of
State from Halim Perdana Kusuma Airport in Jakarta to the ceremonies in
Bandung including Mr Kofi Annan Secretary General of the United Nations.
In
June 1956, the first Haj flight of over 40 Indonesian pilgrims to
Saudia Arabia, occurred on a Convair-340 operated by Garuda Indonesia
Airways. Today the airline flies over 100,000 Haj pilgrims to Jeddah
from Indonesia annually.
In 1961, turbo-prop Lockheed Electras joined the fleet, enabling the launch of a service to Hong Kong.
In
1965, Garuda Indonesia was the first airline from South East Asia to
offer intercontinental jet service from Jakarta to Amsterdam via
Colombo, Bombay, Rome, and Prague. The flight was operated b the
technologically advanced Convair 990A aircraft. The four-engine jet was
the first commercial airliner to be equipped with turbofan engines. The
Convair 990A still holds the record as the world's fastest sub-sonic
civil airliner.
In 1969, Fokker F-27 turboprop aircraft went into
service on domestic routes and two DC9s were delivered. Two jet F28s
were added in 1971 and by 1980 Garuda had 24 DC9s and 33 F28s. The first
of its DC10s were delivered in 1976, and the first of six Boeing
747-200s arrived in 1980. Then in 1983, came the A300 Airbuses, followed
at the end of the 80s and early 90s by A300-600, B737-300s, MD11s and
B737-400s.
From the early 1970's to the mid 1980's, Garuda
Indonesia operated the largest fleet Fokker Fellowship F-28 twinjets in
the world. At one point, the Fokker F-28 fleet consisted of 42 aircraft,
including the Mk-1000 from 1971, the Mk-3000 from 1976, and the Mk-4000
the most advanced version from 1984. The F-28's ended their service on 5
April 2001 with Garuda Indonesia and transferred to Citilink, the low
cost carrier of Garuda Indonesia.
Garuda Indonesia became an all
jet airline in 1977, when the last of the Fokker Friendship F-27
turboprop aircraft were replaced by the Fokker Fellowship F-28 Mk-3000
twinjets. The fleet consisted of four wide-bodied Douglas DC-10
aircraft, three Douglas DC-8's, Eighteen Douglas DC-9's, and thirty two
Fokker F-28's. The all jet fleet allowed Garuda Indonesia to offer a new
level of comfort and reliability across the Indonesian archipelago and
beyond.
In 1980 the first of Boeing B747-200 jumbo jet aircraft
was delivered. By 1984 the fleet consisted of 4 Boeing 747-200's, 6
Douglas DC-10's, 9 Airbus A300-B4 (Forward Facing Crew Cockpit), 24
Douglas DC-9s and 36 Fokker Fellowship F-28.
On 21 January 1982,
Garuda Indonesia was the first airline to operate an Airbus A300-B4 FFCC
(Forward Facing Crew Cockpit) using a specially designed two -man
analog flight deck, this was the forerunner to two-man glass cockpits
used on all modern aircraft today.
In 1985 the Garuda Maintenance
Facility at Soekarno-Hatta International Airport and the Garuda
Training Centre in West Jakarta were established.
In August 2009,
Garuda Indonesia will accept delivery of the first of 50 Boeing
B737-800NG (Next Generation) aircraft to meet future demands of the
ever-changing travel marketplace.
In 2011, Garuda Indonesia will
take delivery of the first of 10 Boeing B777-300 ER (Extended Range)
aircraft, which can fly 365 passengers (typical three class seating)
14,685 kilometers nonstop.