Laptop

Laptop Help Desk

Each academic year, Saint Francis University provides every full-time student with a laptop computer. Students have access to the Internet, email, as well as printing services, anywhere network connectivity can be accessed. Students may take their laptops home during semester breaks, holidays, and summer vacations as long as they maintain full-time enrollment status. Following this plan, all full-time undergraduate students will have a laptop that is up-to-date for the duration of their academic career at Saint Francis University. All repairs are handled in-house by our team of IBM Certified Technicians to ensure that no student goes without a laptop for even a single day!

Students seeking technical assistance can visit the Laptop Help Desk located on the Library's first floor. Students may walk-in or call 814-472-2800 for support.

Our laptop distribution schedule will be available prior to the Fall semester.

What Does Getting Your Laptop "RE-IMAGED" Mean?

Re-image means to remove all information from your hard disk and replace with a standard install. Doing this to your laptop is a good way to clean out all the collected garbage that builds up over time causing your laptop to run slowly. With the latest threat of many viruses, a current antiviral solution is important. By receiving the latest image, you automatically bring your laptop up to today's standards and therefore protect against today's viral attacks.

Student will loose the following:

All personalized settings such as wallpaper, startup sounds, themes, and colors.

Any data saved to the local hard disk.

NOTE: this can be prevented by backing up your data.

Email

Saint Francis University has established email as a primary vehicle for official communication with students, faculty, and staff. Official email accounts for students are established in a system called GroupWise. This system provides students several powerful and convenient features. All University communications sent via email will be sent to your @mail.francis.edu address upon your matriculation to Saint Francis. You can use only one email package to pick up messages from your GroupWise account. If you choose to redirect this account to another account, such as @gmail.com or @yahoo.com, you do so at your own risk.

Student Web Portal

IT Services supports Saint Francis University's administrative information system. The core system for all administrative function for the university is Jenzabar CX. Jenzabar CX is an "ERP" system (Enterprise Resource Planning) - an integrated information system which serves all departments within the university. These modules include Admissions, Student records, Course and Class records, Registration and Academic History/Transcripts, Student financial accounts, Student Services, Human Resources, Alumni, Institutional Advancement, and Finance systems.

Jenzabar CX enables university departments to communicate with and to serve the campus community by providing a broad range of functions:

Enabling administrative offices and faculty to more effectively serve students and other constituents through the use of technology

Facilitating access to information by various university constituents (students, employees, alumni, etc.) from “anywhere” at “anytime”

Using technology to improve efficiency and to enhance academic and administrative productivity

Positioning information technology as a core resource for students, faculty, and administration

Two major examples of systems which provide access to information maintained by Jenzabar CX include

The "My Francis" Portal - This is an online access point to the university information system for faculty, staff and students, as well as incoming students, alumni and other constituents. The portal provides access to a user's own personal information, as well as allowing them the ability to conduct various aspects of business with the university.

The Campus Directory - This is a searchable directory of all students, staff and departments with basic contact information.

Smart Classrooms

All smart locations support video projection from a laptop and in most cases stationary in room computers to projectors or LED televisions. Several conference rooms offer various degrees of VTC (Video TelleConferencing) as well as phone conferencing options. These conference rooms allow professors and other university departments the opportunity to enrich classroom lecture by offering industry professional guest speakers, webinars, and other educational programs.

Smart Classroom Features

Ceiling mounted projector and projection screen

Wired and/or wireless internet connectivity

Stationary PC running the latest software

Connectivity for laptop projection

Document camera

VHS/DVD combo unit or Blu-ray player

Sound system

Extron push button control system

Smart Conference Room Features

Ceiling mounted projector and projection screen

Wired and/or wireless internet connectivity

Connectivity for laptop projection

Connectivity for phone conferencing

Sound system

Wireless

Saint Francis University's wireless 802.11g data network covers all major academic areas and most communal areas of campus. This network handles daily traffic for students, faculty, staff, and visitors. We recognize the constantly growing demand for network access by all types of mobile devices. Wherever you go, we've got you covered!

Network Services

Network Services ensures a reliable, secure and efficient network environment for the University community.