For example, the account created by wpmudev has "your account" pointing to the prosite page even though I have updated the checkout url. It appears I might have gotten it right at some point because a few blogs redirect well.

Comments 11

This seems to be pretty weird. If a code work, that will work on every similar situation. Can you please tell on on which "Specific" site/sites it is not working? In that case, it will be easier for us to track the problem and find the solution faster.

Is it working properly? As you said "the account created by wpmudev has "your account" pointing to the prosite page even though I have updated the checkout url", do you find the issue with any other account? Can you please give us the link of a page where the custom checkout URL is working and the link of a page where it isn't working?

Secondly, as you said "To allow pretty plugin use the checkout link specified in my mu-plugin", I'm assuming you are confirmed that the code block in the first part works 100% perfect and that's why you are editing code for other plugins to use the custom checkout URL prepared by the first portion. If you are not sure if the first code block for making custom checkout URL works, how can you be sure your second thing (making custom checkout URL working with Pretty Plugins) will work? The code of your second portion may be perfect, but the result could not be as expected due to fault of the code in the first portion.

Now considering the first code block works, the cleaner version found in the thread you mentioned will be the following:

Hi, thanks for your response. I would prefer to give you blog ids to test the urls for pretty plugins page and Your Account.
blog id 14 and 15 works. To test it, kindly reset the password for "blog id= 14" and log in using the username and password.
blog id 21 and every other new account created do not redirect properly. I have made some changes since the time I first created blog id 14, 15, and 16. Hence, I might not be able to state what caused the change. Those accounts were provisioned using local installs of whmcs and wordpress.

I am sure my code works because when I removed the mu-plugin, blogs with id 14-16 behaved just like the rest. however, when the code was added back, the urls pointed to the expected new checkout location.
Does wp/ wpmudev plugins hardcode the information (checkout url) in the database?

Access has been granted to Support. please I would appreciate a speedy close to this issue. thanks.

I do apologize for the delayed response but I'm willing to solve it as soon as possible.

So far what I got is, blog id 14, 15, and 16 is redirecting to your custom URL properly, and other sites are not. You also said you made some changes after creating those 3 blogs, and now previous blogs redirects properly and new blogs are not? Please correct me if I missed something.

So for testing, I tried to login with Support Access but it seems like Support Access is expired. Would you mind allowing support access once again so we can have a closer look at this?

Now I understand. So the custom code you are using, is not updating the custom checkout URLs created via WHMCS or from Dashboard. But I'm not a developer, so I'm afraid, I might not be able to give you the code that will also make the sites created with WHMCS or Backend use your customized checkout URL.

So I'm calling our SLS (Second Level Support) for giving you a working code. Please keep in mind, our SLS team has to deal with lots of critical things. So it may take a little while for them work on this and give you the working code.

Please let us know if you have any further confusion. We will be glad to help.

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