Water Damage Cleanup, Repair, & Restoration

Carolina Restoration Services is your trusted source for water damage cleanup, repair, and restoration in Garner NC and surrounding areas. A technician is on standby 24 hours a day to provide superior services for all of your water damage needs 24/7. Give Carolina Restoration Services a call 24/7/365 for your emergency water damage cleanup, repair, & restoration.

Fire Damage Cleanup, Repair, & Restoration

When fire damage strikes your home or business, Carolina Restoration Services is the restoration company you can rely upon. Whether your fire damage was a result of storms or electrical damage, grease or kitchen fire, or anything else, we can help. From minor repairs and restoration to services for total loss, contact Carolina Restoration Services in Garner.

Smoke Damage Cleanup & Restoration Services

In addition to our fire damage restoration services, Carolina Restoration Services also provides top notch smoke damage cleanup and restoration services. Our technicians are experts in the cleaning and removal of debris left behind by smoke damage, as well as advanced deodorization for your entire home or business.

Storm & Wind Damage Cleanup, Repair, & Restoration

Weather patterns in Central North Carolina can be wildly unpredictable. One minute it’s sunny, and the next, heavy rains, lighting, and wind can wreak havoc. Fortunately, the storm & wind damage cleanup, repair, and restoration team at Carolina Restoration Services is reliable. Contact us 24/7 for your emergency needs.

As water damage cleanup, repair, and restoration experts, Carolina Restoration Services is your trusted source for sewer backups and ceiling leaks. Our storm & wind damage team can also help if you experience flood damage. No matter your storm & wind damage or water damage cleanup and repair needs, Carolina Restoration Services is always on call.

See What Our Emergency Damage Repair Customers in Garner Have To Say

Geico outdid themselves by hiring Carolina restoration services. Bob and his staff were professional, timely, and we were able to finish repairs to $10,000 worth of toilet flood damage in one week. Highly recommend this team to anyone seeking help with restoration in their home or business!

I had water damage in my house and was looking for experienced people to do the job. My friend recommended this company. We are very happy with the results. They are very professional and dedicated workers. Chris Flantos and John Rowe and all of the crew consulted us with the materials and gave us choices. They deliver good results and I recommend this company.

Carolina Restoration was the company my insurance recommended when there was water damage to our home. The entire process flowed smoothly and all of the workers were top notched that Travis sent to do the various jobs. I am extremely pleased with how everything turned out. I was informed on a regular basis on what was to occur and what time the workers would come. I would definitely use them again. I rate them a 5 +. I enjoyed working with Travis whose demeanor was professional, he listened to my concerns and he really cared about the quality of workmanship in restoring our home. Thank you, Travis, thank you, USAA. Good job!!!!!

I called Carolina Restoration when my daughter's townhouse flooded at the urging of our insurance company. They were fantastic from start until finish. The house looks better than before. They took care of everything. Definitely would refer them to others. Great job.

Absolutely the best. The guys are respectful, professional and they keep you thoroughly informed at all times. Keith, Lee, Mark, Tim, Charlie, they are %100 professionals and I would never go with anyone else.

They do okay. For the money, not so much. Do they try to own up to it, yes. In the end you still pay for 5 stars and end up with perhaps 3 star results. If they didn't outsource the work to non-English speaking (zero) guys from El Salvador in their 20's and leave them without supervision in your house for a couple of days, perhaps it would be better. The 7 page quote / contract with numerous detailed charges (drywall tape joint repair, seal, prime, paint (2 coats), recessed lights, light fixtures, curtain removals/reattach, content manipulation charges, minimum labor charges, haul debris, cleaning, etc.) all have itemized charges associated with them. That's in addition to the charges of the regular itemized paint work. Some is done, some things done poorly, and some not done at all. For example, drapery detach and rehang was quoted at ~$133 (about 10 minutes work and I easily lifted them down personally in ~3 minutes) and recessed lights detach/reset at ~$65 (spring loaded, they pull straight down, which they never did at all. They painted around them.). In the end, the workers mud your walls in affected areas, sand some off and add a layer of paint. When asked what happened to seal, prime and 2 coats of paint (as quoted), they came back the next day and added more mud (???) to the same areas and another layer of paint (still no seal, prime, etc.). So, back to square one!! Some areas had so much mud build-up that a kitchen drawer no longer opened at all (or about 1"). Then they finally sent an internal 2 person English speaking crew (in their 20's) to spend another day repairing the original highly visible and structurally important wall (pointed out from day one, and every day, to any and all). This internal staff did much better on that one load bearing wall. Had they been sent the first time nd for all the work, perhaps the originally quoted 2 days (July 10 and 11) would have not turned in to 4 or 5 days add work July 13, cleaning July 16, and re-work July 19) of my time too. Lastly, don't pay $188 for the cleaning people sent to pretend to clean up after 3 days of El Salvadorians crossing our lawn and the front door entrance a few hundred times. That's about $94/hour and we had to personally clean and pay others to clean after them. We liked the project manager, although I don't think he gets to pick his crew(s), and obviously have other more important projects in parallel requiring his attention. Also, we liked the 2 internal CRS crew guys from the last day. They were much more attentive and professional. In the end, we paid ~$3,500+ for something that is probably 9 out of 10 times (we have had painters do the same areas before) priced at about half of that amount. I think the sweet spot for Carolina Restoration Services may be when Insurance picks up the bill and it's not invoiced to the home owner (our choice). I have a lot of pictures, but unless someone doubts the post, I don't see the point of posting them at this time. It's a 3 in quality. For the money, it's less. Had it been priced at about half, and taken less of my time (overall ~ 2 weeks, instead of 2 days), it would have been a 4+ star rating. I saw the final invoice, they took $83 off for the curtain charge. So, still about $3,500 for us, and for a so so outcome.

Chris Flantos and Carolina restoration services were a pleasure and very easy to work with. We had our roof replaced due to wind damage and they worked seamlessly with our insurance company to make everything super easy for us. The roof looks great and the process was hassle free!

We had water damage to our house and did not really know how the process worked. Dave and the crew at Carolina Restoration walked us through the whole thing. They communicated great with us from start to finish. They were professional and made this difficult time much easier for us.Thanks to all involved.

Carolina Restoration's Chris Flantos and crew were outstanding. We had a tub over flow that caused damage to three levels of our home, six rooms in total were affected. They did not take care of the clean up but they put us back together perfectly. After we were dried out Chris came out and looked over the size of the job and got started right away. When they started there was barley a break in the action getting us whole again which was a god send. Chris was there with all the updates of what was going to take place next. The flow of information was alway there, we were never left in the dark about when they would be back for next step. In fact they were flexible with us in scheduling the final step of the floors being refinished. Tim Meyers our estimator and Chris Flantos our Project Manager were awesome. If you ever have fire or water damage which I hope you never do, feel at ease being in the hands of these gentlemen. THANKS FOR EVERYTHING!!!!

Santos and Colton are top notch. They are professional, hard working, honest guys that take pride in their work & really care about doing the job right... from begining to end. So thankful for them and all the repairs they did.

We had a flood 3 years ago and again now (old pipes) Not a second of hesitation on who I would be calling! Carolina Restoration Services is by far the very best company. Their staff is incredibly knowledgeable, professional and prompt staying on task until the job is completed. They kept in constant contact with me throughout the process and outlined each days schedule. I would highly recommend them!

This is an amazing company. I worked directly with Bridgette and she was always on top of things. i can call or text her at anytime and she is always quick to respond and thorough. I am never left wondering where we are in the claims process or what is going to happen next. She is super and Carolina Restoration is superb.

We had an amazing experience with Carolina restoration. Carlos and Calton were so great to work with and they far exceeded our expectations. While they were working on our home, they moved everything and put it right back just as we left it by the end of the day. We were able to come home without stress of having an interrupted home. They accomplished a lot each day. The people they hired to do the carpet also went above and beyond our expectations. Scott, the project manger, was very informative and always prompt to respond with questions and updates. They finished everything on time exactly how they planned.

Exceptional service. In the aftermath of hurricane Florence when we were trying to restore our operations, so that those that rely on us could carry our their businesses could do so, they turned up promptly and dealt with the water damage rapidly. Both Tim Martino and his team offered clear assessment and advice, making sure we understood all the possible options and stages. They have been responsive and communicative at every stage. I would not hesitate to recommend them!

The entire CRS team was great to work with. We had a pretty bad water leak that required remediation and repair, and CRS worked with us and our insurance provider to make sure everything went smoothly. Keith, Scott, John, and the rest of the team did a great job and it's almost like we remodeled - the area they repaired is nicer than it was before the issue we had!

We had damage from an air conditioning leak. We were so pleased with the Sheetrock repair and painting done by Charlie and Hugo. They were very professional and left everything extremely neat. We enjoyed dealing with Andrew at Carolina Restoration and would definitely recommend them! Sam who cleaned the carpets did a great job too.

Owning an insurance agency means we assist our clients on a daily basis with their own claims. Recently my office experienced water damage and we called our favorite restoration company, Carolina Restoration Services, to take care of everything. The entire staff was wonderful to work with and the two individuals that stood out from the experience were Jeremiah and John from the Contents Department. I was impressed with their level of professionalism, attention to detail, and genuine care for us. I would recommend calling Carolina Restoration Services if you have any damage to your home or business and ask for Jeremiah and John.

Jeremiah, Chauncey, and Max just helped to move our furniture back in after we had our floors repaired. They were all extremely kind, careful with the furniture, and checked to make sure that things were in the right place. Two thumbs up from our end!

Fantastic job by everyone involved! Jeremiah, John, Zeke, Chauncey, Mike and others returned our household items with great care and concern. We speak very highly of CRS. Many, many thanks to the entire team!!

Carolina Restoration Services of North Carolina, Inc. is a Certified Firm through IICRC (Institute of Inspection Cleaning and Restoration Certification) and is affiliated with BBB, RIA, and HBA of Raleigh/Wake County. +