From the outset it could be easily overlooked as being a five star hotel. Once you step inside you are blown away by the beauty of the grand decor, style and character of the hotel inside as a whole and can be seen more clearly when you take the lift and come down from top floor to ground.

We were served by Francis who was both professional, courteous and empathetic. Our flight arrived early and we entered the hotel rather tired in need of a rest before check in time. He arranged an earlier check within soon after which made the experience even more pleasant.
The housekeeping lady did a wonderful cleaning job and the men opening the double doors to the lobby where ever so polite. The staff taking the luggage to the room where very helpful. All in all a lovely and delightful experience, and will definately stay there again.
Hotel is ideal for anyone wishing to go gold souk. The bus is within a few yards from hotel but when comming back it is always better to get the Metro.

It's my second time in the hotel and like the first time, all expectations are met. Aside from the fantastic facilities of the hotel, the pleasantness of the room, the convenience inside, the friendly and courteous staff, the treatment I receive from this hotel is simply marvelous.

Check in/out procedure has never been so easy, done in literally 1 minute, made possible by the reception team especially Syed who treated me like king and ensures that my satisfaction is met. I couldn't ask for more from this gentleman. Keep up the good work

Our stay was overnight and it was a great choice. It is located 2 minutes away from a metro station and if the metro was closed, a taxi would be about 77 dirhams.

The hotel offer a free pick-up service from the airport but we didn't give notice in time. Agoda should advise their customers they need to book pick-up at least 72 hours prior to arrival. Even so, they paid half of our taxi fair, which was great! By metro it takes less than 15 minutes to the airport. Their wifi is good. The staff was efficient and very friendly, and at least the two "butlers" we met speak really good English which is a plus. We would definitely stay there again!

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