Case Manager
Salary

It's impossible to make it big as a Case Managers in the United States; the average employee scrapes together only around $38K annually. Total cash earnings of Case Managers range from $27K on the low end to $69K on the high end; the final amount can include bonuses and profit sharing proceeds that occasionally exceed $7K and $3K, respectively. Compensation for this group is mainly affected by the particular firm, but experience level and geography are influential factors as well. A strong majority enjoy medical while more than half get dental coverage. Vision coverage is also available to slightly more than half. Women account for the majority of Case Managers who took the survey — 82 percent to be exact. Most Case Managers like their work and job satisfaction is high. The data for this snapshot was collected from individuals who took PayScale's salary survey.

XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).

XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).

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Job Description for Case Manager

Case managers can help recovering addicts, the elderly, ex-convicts, people with severe illnesses, or the impoverished. Case managers give people advice and guidance in areas that will help improve an individual’s life. A case manager will normally work very closely with health providers, such as general care practitioners, psychiatrists, and psychologists.

When a case manager is assisting their client, there will usually be much interaction and communication with people on the client’s behalf. Speaking with potential employers, nurses, and doctors make up a large part of a case manager’s daily tasks. Generally, it is common for case managers to create a treatment plan to hopefully help their clients recover from the situations that they are in. A case manager will normally work with multiple clients at once, so being adept in time management and organizational skill are a must to be successful at this job.

It is possible to become a case manager with only a high school diploma and receive on the job training. However, many hiring facilities will require that a future case manager has at least an associate’s degree in human services or another related field. Case managers usually work in settings such as social service offices, hospitals, and private practices. Certifications are available for specific kinds of case management.

Case Manager Tasks

Recommend process and policies to improve quality of patient services and increase revenue.

Common Career Paths for Case Manager

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Case Managers may progress into high-paying roles like Director of Case Management, where median compensation is $88K annually. A Social Services Case Manager role is the most prevalent career advancement for Case Managers. Paychecks for that role are $32K on average. The Social Worker position is another common transition for Case Managers; in this role, salaries are typically at the $39K mark.

Medical Case Manager Job Listings

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Popular Employer Salaries for Case Manager

Dominating the field, Catholic Charities, The Salvation Army, UnitedHealth Group, Aetna, Inc., and Molina Healthcare, Inc. are top firms with a reputation for hiring a great number of Case Managers. UnitedHealth Group offers the largest salaries in town ($72K on average), but the considerable range in workers' salaries creates a rather varied pay scale that stretches from $47K to $91K. Case Managers can also look forward to large paychecks at Aetna, Inc. ($65K), Humana, Inc. ($63K), and Cigna Corporation ($62K).

The consistently lowest paying firm on the list is The Salvation Army, where the median salary is just $31K — less than half of the top paying company's rate. Others at the bottom of the scale for this job include Big Brothers Big Sisters at $31K, and Goodwill Industries where $31K is the norm, but it is worth noting that some Case Managers there earn up to $64K.

Popular Skills for Case Manager

This chart shows the most popular skills for this job and what effect each skill has on pay.

Case Managers report using a large range of skills on the job. Most notably, facility with Utilization Review, Home Health/Home Care, and Patient Education are correlated to pay that is significantly above average, leading to increases of 51 percent, 14 percent, and 9 percent, respectively. Skills that seem to negatively impact pay include Documentation, Community Outreach / Activism, and Group Therapy. Most people familiar with Case Management also know Oral / Verbal Communication and Counseling.

Pay by Experience Level for Case Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Case Managers who reported more years of relevant experience also reported higher earnings. People who have worked for fewer than five years bring home $34K on average. Median compensation in the five-to-10 year group, however, is higher at approximately $39K. Case Managers bring in $43K after working for 10 to 20 years. Old hands who claim more than two decades on the job enjoy average earnings of $61K.

For those looking to make money, Case Managers in Miami enjoy an exceptional pay rate, 23 percent above the national average. Case Managers can also look forward to large paychecks in cities like Atlanta (+13 percent), Houston (+13 percent), Los Angeles (+9 percent), and San Diego (+6 percent). Falling short of the national average by 3 percent, the area with the worst salaries is Columbus.

Case Manager Reviews

What is it like working as a Case Manager?

Case Manager in Saint Ignace:

"Optimistic Community Member."

Pros: I enjoy helping people overcome difficulties in their life. It is always interesting learning where the people have been and how we can help them move on and improve their current situation and watch them succeed in the community.

Cons: Stress Level, Burn out,

Case Manager in Westminster:

"Helping others."

Pros: Helping families get Medicaid and keeping it going. Being able to work independently and being trusted to get the job done.

Cons: I don't talk to to many people since I'm the only one that has my type of case load.

Case Manager in Arlington:

Pros: Flexibility of my schedule, meeting my clients, many times feeling as though I am able to really help them.

Cons: Upper management. No accountability for those in power.

Case Manager in Phoenix:

"Working Hard for the Money."

Pros: I like working independently.
I like working on team projects.
I like being an advocate for the clients.
I like working in an administrative role.
I like working behind the scenes.
I like the casual dress work environment.
I like available flexibility in the work schedule.
I like working from home part-time.

Cons: I do not like the stress level in the work environment sometimes.
I do not like the disagreements between staff to staff.
I do not like the disagreements between clients to client.
I do not like the low moral.

Case Manager in Kalamazoo:

"Rewarding but stressful; underfunded."

Pros: Feeling as though my job makes a positive difference in the lives of people that are left behind in our society.