Zero Tolerance Policy

Zero Tolerance Policy

Please note that this dental practice operates a ZERO TOLERANCE policy and any patients who commit an act of violence against any member of staff or other patient,or behave such a way that any such person fears for their safety. Any such incidents will be reported to the police immediately, the patient’s treatment will be terminated and if applicable the Primary care Trust will be informed.

Expected Standards of Behaviour

The Rodney Dental practice has a duty to provide a safe and secure environment for staff, patients and visitors. Violent or abusive behaviour will not be tolerated and decisive action will be taken to protect staff, patients and staff.

The following are examples of unacceptable behaviour on Practice Premises:

Wilful damage to practice property

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WHAT OUR CUSTOMERS SAY

Excellent.
Usually I hate going to the dentist and I am scared of having injections and was when I came, however when I entered I was warmly welcomed and was taken into the dentists room, usually I don't have anaesthetic for injections however I was given it and was taken through what was happening and was eased, I felt no pain and wasn't scared anymore as they were so reassuring.
Mary gave Rodney Road Dental Practice a rating of 5 stars.