Customer Care and Security for the Connected World

Helping and Protecting Over 20 Million Users in 119 Countries

Platform & SDK

An adaptable, configurable, enterprise-grade core
powering the next generation of customer engagement that’s
just as agile as the tech around it.
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Device Diagnostics

Proactive monitoring of device metrics, events, and
issues to ensure phones, tablets, and other connected
gadgets are always working their best.
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Data Science

Millions of devices generate billions of data points,
each of which is analyzed and modeled to build a
complete picture of device health.
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Platform & SDK

As more objects begin connecting to each other and the
world, it is more important than ever that applications
and technology can seamlessly bridge the gaps.

Our SDK is designed to make it easy for partners
to integrate with our advanced device analysis platform
and to adapt to new challenges and computing environments
as they arise.

By designing modularly and staying on the forefront of
consumer technology, our products can be deployed to
assist users across any platform and to any scale.

Device Diagnostics

Users need to be constantly vigilant to keep their devices
running in the best possible manner, but environmental
factors, usage habits, and misinformation can all have
detrimental effects. By harnessing the wealth of information
devices generate about everything from data consumption to
patterns in signal strength and battery life, we can assist
users in making the best decisions for their technology.

Device Diagnostics

Users need to be constantly vigilant to keep their devices
running in the best possible manner, but environmental
factors, usage habits, and misinformation can all have
detrimental effects. By harnessing the wealth of information
devices generate about everything from data consumption to
patterns in signal strength and battery life, we can assist
users in making the best decisions for their technology.

Data Science

Mobile Defense, an Assurant company, processes billions
of points of data sent from millions of devices, and those
numbers are only increasing with each passing day. We
consume, process, and model all of the information
needed for next generation user assistance and predictive
forecasting of device health issues, requiring a truly
robust data pipeline.

Handling all of this data is more than just a technical
challenge. This data is responsible for giving users
around the world the confidence that their devices are
running at peak performance, and we are constantly
finding new ways to leverage this data to the benefit
of our users.

Check out our work

Our code can be found in several places throughout the app
marketplaces. Check out our flagship app and discover what we
have to offer.

Career Opportunities

All current positions are based out of our Cleveland, Ohio
offices. Local applicants and those willing to relocate are
preferred. However, exceptions will be made for outstanding
candidates.