Rochester, NY (October 31, 2014) – Eric Loyd, founder and CEO of Bitnetix Incorporated (dba SmartVox), was one of five people who received a Nagios Most Valuable Professional (MVP) Award from Nagios Enterprises during the 2014 Nagios World Conference. The conference took place October 13th-16th, 2014, in St. Paul, MN. The awards were presented on Tuesday, the first full day of presentations.

From the Nagios website: "We recognize outstanding achievers within the worldwide Nagios Community through our MVP award program. Nagios MVPs are chosen based on their contributions in various areas, including Development, Technical Support, [and] Community Involvement." Bitnetix has been a Nagios certified reseller since 2012 and Mr. Loyd was a speaker at the 2012, 2013, and 2014 Nagios World Conferences. Additionally, Mr. Loyd is an active member in the Nagios Support Forums, answering over 500 customer help requests since May. "I love how Nagios can monitor IT and the real world, and enjoy helping others with their questions on Nagios topics. I look forward to presenting again at the 2015 conference."

Nagios is an open source and enterprise monitoring tool for systems, networks, servers, applications, and services, with millions of users worldwide. Nagios can send alerts when something is down and can be programmed to take corrective actions. A commercial version is also available that provides extensive customization, wizards, reporting, and graphing that some companies find more useful.

Bitnetix provides Nagios services to a diverse set of customers; from the US Navy and New York and New Jersey Departments of Justice to local schools, IT providers, accountants, and lawyers. Bitnetix anticipates providing Nagios consulting to a wider audience in 2015.

About Bitnetix

Bitnetix was founded in 2006 to provide outsourced IT management and consulting services to non-profits and small/medium businesses. Through its SmartVox division, it also provides Voice over IP (VoIP) services through both on-site and cloud-based hosted servers.

Headquartered in Rochester, New York, Bitnetix is privately held and committed to returning a portion of its revenues to local charities every year. For more information, please visit http://bitnetix.com, call 877.BITNETIX, or send an email to info@bitnetix.com.

About Nagios

With multiple awards, over a million users in every vertical and horizontal sector, an active community, and thousands of add-ons and extensions, Nagios is the industry standard in IT infrastructure monitoring. Nagios provides critical monitoring and alerting for networks, systems, applications, metrics, and business processes. Nagios Enterprises is the official commercial arm of Nagios and provides value added services, products, and solutions to clients worldwide.

]]>http://www.bitnetix.com/2014-nagios-mvp-award/feed/0Credit card charge is NOT a scam!http://www.bitnetix.com/credit-card-charge-is-not-a-scam/
http://www.bitnetix.com/credit-card-charge-is-not-a-scam/#commentsMon, 29 Sep 2014 15:28:05 +0000http://www.bitnetix.com/?p=2163Did you get a charge from Bitnetix on your credit card? If so, it was most likely from this past Saturday's RIT Women's Council Annual Glass Pumpkin Sale. Unfortunately, one of the credit card readers that we used was not functioning and we had to switch at the last minute. As a result, Bitnetix (the company that first brought credit card sales to the pumpkin sale four years ago) had to use their own account instead of the Women's Council of RIT account.

This means that you will see a charge from Bitnetix Technology Consulting on your credit card bill. THIS IS NOT A SCAM! This is your glass pumpkin sale purchase!

If you have any questions, please contact Bitnetix's CEO directly at 877.248.6384, extension 3100 and he will be happy to explain further.

]]>http://www.bitnetix.com/credit-card-charge-is-not-a-scam/feed/0Bitnetix Turns Eight!http://www.bitnetix.com/bitnetix-turns-eight/
http://www.bitnetix.com/bitnetix-turns-eight/#commentsMon, 04 Aug 2014 17:26:10 +0000http://www.bitnetix.com/?p=2158It was in July of 2006 that Bitnetix was formed. So in July of 2014, we turned eight. We've managed to be nominated for a few GREAT awards, participated in a few business plan contests, were accepted into the High Tech Rochester business incubator program, spoke with the Lieutenant Governor, and had lots of other mini-successes, but we believe our biggest achievement lies in the customers that we've gained through the years. Thank you for your continued support, and we look forward to continuing to serve you.
]]>http://www.bitnetix.com/bitnetix-turns-eight/feed/0Bitnetix and SmartVoxhttp://www.bitnetix.com/bitnetix-and-smartvox/
http://www.bitnetix.com/bitnetix-and-smartvox/#commentsThu, 29 May 2014 13:31:34 +0000http://www.bitnetix.com/?p=2153Bitnetix would like to officially announce (a wee bit late) that our Voice over IP business has been split off into a separate division called SmartVox. While we continue to update the Bitnetix web site, please take all VoIP related inquiries to the SmartVox web site and contact us that way. Thanks!
]]>http://www.bitnetix.com/bitnetix-and-smartvox/feed/0Bitnetix Turns Seven!http://www.bitnetix.com/bitnetix-turns-seven/
http://www.bitnetix.com/bitnetix-turns-seven/#commentsFri, 05 Jul 2013 18:01:54 +0000http://www.bitnetix.com/?p=2126

Bitnetix opened for business following the Fourth of July holiday in 2006. Here we are, seven years later, having celebrated our seventh Fourth of July holiday as as business. Thank you to all of our clients, staff, consultants, and colleagues for helping to make it happen! We look forward to our eighth year and beyond!

]]>http://www.bitnetix.com/bitnetix-turns-seven/feed/0Bitnetix Internship with UR Consulting Grouphttp://www.bitnetix.com/bitnetix-internship-with-ur-consulting-group/
http://www.bitnetix.com/bitnetix-internship-with-ur-consulting-group/#commentsTue, 19 Mar 2013 16:43:08 +0000http://www.bitnetix.com/?p=1958In Janaury, 2013, my company, Bitnetix, started working with a team of students from the University of Rochester Consulting Group. They are participating in a market research internship with us that will last until exams start in May. The team consists of:

Alexander Feiszli, '14, majoring in Economics

Ben Bade, majoring in Brain and Cognitive Science with a minor in business

Rohini Rege, '14, double majoring in Business & Psychology, and minoring in music

They are all very eager to see what a "real world company" does when performing market research. In return, Bitnetix gets some help developing our new markets and assistance with answering questions that arise from our preliminary assumptions regarding how our markets think.

We are very grateful to the University of Rochester for providing the students, and for High Tech Rochester for providing the opportunity to engage these bright students. Someday, we might even hire some of them full-time!

]]>http://www.bitnetix.com/bitnetix-internship-with-ur-consulting-group/feed/0Blogging for the Democrat and Chroniclehttp://www.bitnetix.com/blogging-for-the-democrat-and-chronicle/
http://www.bitnetix.com/blogging-for-the-democrat-and-chronicle/#commentsThu, 17 Jan 2013 13:00:33 +0000http://www.bitnetix.com/?p=1853Eric Loyd, our founder and CEO, was selected as a blogger for the Rochester Democrat and Chronicle RocNext business section. The very first post went live this morning, and can be read by clicking on the Eric Loyd author link. Look for more posts in the near future!
]]>http://www.bitnetix.com/blogging-for-the-democrat-and-chronicle/feed/0Bitnetix on mo.comhttp://www.bitnetix.com/bitnetix-on-mo-com/
http://www.bitnetix.com/bitnetix-on-mo-com/#commentsTue, 15 Jan 2013 13:00:42 +0000http://www.bitnetix.com/?p=1835Our founder and CEO, Eric Loyd, was interviewed for mo.com, an online magazine featuring more than 1,000 interviews of business leaders, CEOs, entrepreneurs, and the like. Here's the teaser quote:

Intent is irrelevant. It’s having the right impact that means the difference between a client for life and a potential client that never returns your phone calls.

]]>http://www.bitnetix.com/bitnetix-on-mo-com/feed/0Sales, Names, Birthdays…and VOIP!http://www.bitnetix.com/sales-names-birthdays-and-voip/
http://www.bitnetix.com/sales-names-birthdays-and-voip/#commentsTue, 08 Jan 2013 13:00:56 +0000http://www.bitnetix.com/?p=1789It's a New Year and we have a lot to report. Even though the 2012 holiday break was full of vacation and lots of carefully planned floating holidays, we were closing deals right up through December 27th. After the holiday break and New Years celebrations, all of us were excited to start 2013 off with a bang. So we did.

First, Bitnetix is pleased to announce that we have hired a new full-time account manager, and their first day was yesterday, January 7, 2013.

Second, we are formally announcing that our VOIP platform now has a name: SmartVox℠. We haven't dusted off the smartvox.com web site yet, but we will be soon. We'll announce that when it happens.

Third, Bitnetix Incorporated was born on January 8th, 2009. Today is our fourth birthday as a corporation. For those of you keeping count, we actually started in 2006, and we formally celebrate the birth of Bitnetix in July, but this is still a momentous occasion, since restructuring Bitnetix as a corporation was a real milestone in our business development. We are happy to still be here, serving our customers, with innovative new services to help them communicate better.

Lastly, 2012 was the last year that we offered what was a fairly complex billing and pricing strategy for our customers. With 2013 comes a simplified billing structure, additional bundled services at no extra cost, and a reduction in the number of fees we charge our customers. The best part is that we are analyzing each of our customer's current usage to see whether the old style or new style billing will be more advantageous to them, and we will automatically switch our customers to the least costly alternative.

So we hope your holidays were happy and your New Year is prosperous, and we hope to see you at all the networking events, press conferences, and open houses of the future. Here's to the continued growth and success of Bitnetix, our partners, and all of our customers!

]]>http://www.bitnetix.com/sales-names-birthdays-and-voip/feed/0Lt Governor visits with Bitnetixhttp://www.bitnetix.com/lt-governor-visits-with-bitnetix/
http://www.bitnetix.com/lt-governor-visits-with-bitnetix/#commentsTue, 04 Dec 2012 13:00:35 +0000http://www.bitnetix.com/?p=1661Lt. Governor Robert Duffy stopped by High Tech Rochester yesterday, which is where Bitnetix's main office is. Eric Loyd, our founder and CEO, was invited to spend some time with the LG and join some of the HTR board of Directors and a small group of fellow CEOs from the HTR incubator program for lunch with the LG.

Though time was limited and his visit short, Mr. Loyd did get the opportunity to speak with Mr. Duffy and give a quick overview of how Bitnetix helps small businesses look bigger and provides them the right communication at the right time. With the chance to tell the New York State government's number two man what would be most useful and helpful to Bitnetix directly, Mr. Loyd said,

One of the barriers to working with New York State as a small startup is that state contracts are typically only given to companies with previous government contracting experience. This Catch-22 makes it hard for entrepreneurs to reach State agencies and offer their new, unique, and often cost-saving products and services. I think a great way to encourage entrepreneurial engagement with the State would be to have a list of small companies that are part of incubators like High Tech Rochester's that State agencies have to go to first to look for goods and services. Only after exploring what the small business startups can provide would they then move on to the current procurement process. This would help ensure that New York is a great place to be an entrepreneur.

Mr. Duffy only stayed for about an hour and a half, but Mr. Loyd was very happy to have been chosen to represent entrepreneurs throughout the greater Rochester region, and hopes to be able to connect with Mr. Duffy's office in the future to follow up on how startups and early-stage companies can do more for New York state.