We provide members of the medical and healthcare industries in Deland, FL with HIPAA-compliant, 24/7/365 medical answering services. Every call you receive is handled accurately, professionally, and securely. The Sound Telecom medical answering services team has the expertise and experience to go along with leading technologies to manage any type of call. From routine office messages to urgent care calls, our live USA based operators efficiently and effectively assist your callers after hours, during holidays, over weekends, and anytime you aren’t available. Trust a Sound Telecom medical answering services to take care of your patients with the kind of attention they deserve no matter when they call.

In your medical field, it is crucial to align yourself with partners that are as serious as you are about regulatory compliance and patient confidentiality. Sound Telecom follows strict policies and procedures to ensure we stay in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other regulatory requirements. To also ensure the personal and financial security of your patients, our medical answering services facilities are protected using the latest technologies.

Sound Telecom medical answering services are available nationwide and includes:

Accurate call screening so that you only get the calls you need to receive

Precise message taking and delivery so that the right person gets the right message at the right time

Multilingual medical answering services in over 200 languages

Online access to messages and account information around the clock

As your medical answering services provider, our job is to help you deliver the care and attention your patients and staff need. We have the experience and skilled representatives to handle all your calls, and get you your messages in the form you prefer, including direct verbal relay, text, pager, cell phone, email, and fax.

Let us know how we can make your job easier and help you succeed in the medical field with a customized Sound Telecom medical answering services.

What our customers are saying

I recommend Sound Telecom to anyone who wants their phones answered by a living, breathing person who is professional and courteous at all times. When I need to forward my calls, it is a stress-free experience.

We've been doing business with them for 5 years and we're completely satisfied with their professionalism when representing our company. I recommend Sound Telecom to anyone in need of a competent answering service.

The team at Sound Telecom is directly responsible to my team's success. Our ability to perform with the highest quality of standards wouldn't be possible if it wasn't for the great people at Sound Telecom.

I want to congratulate your entire organization for their great attitude, friendly service and classy way you operate the business. You set a standard for excellence that is seldom achieved in the United States.