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The QCTO Code of Conduct for Development Quality Partners (DQP) and
Assessment Quality Partners (AQP)
We, the undersigned, wish to be appointed by the QCTO as a DQP/AQP. We agree that, if the QCTO delegates such functions to us, we hereby commit ourselves to abide by the QCTO’s Code of Conduct in relation to all our work.
The Code of Conduct to which we agree is as follows:
i. promoting the objectives of the NQF;
ii. dealing fairly, professionally and equitably with stakeholders whilst accelerating the redress of past unfair discrimination;
iii. consulting with all relevant stakeholders that have an interest in the development and assessment of occupational qualifica[...]

common

Don’t resort to lying – it’ll only leave you embarrassed and red-faced when the truth comes out.
1. An exaggerated education. There have been plenty of incidents of fabricated certificates. Don’t lie about your education or qualifications. Employers do background checks and this is one lie that could land you in jail.

2. Stating skills that you actually know nothing about. Why lie about this? If an employer has hired you based on the fact that you have a particular skill, chances are that you’ll have to use the skill sometime during your job – and if you can’t, what then? If you can’t do it, don’t include it on your CV.

3. Listing fake references. Many times candidates list friends or family as references – don’t. If you get caught out, and you most likely will, your reputation won’t last in your industry and your friends and family may get into trouble too.

4. Your reasons for leaving are not true. If you were fired from your previous job, don’t lie about it – employers check. If you know this is a tough question for you to answer, figure out how best you can tell the employer. Focus on what you learnt from the experience and not why it happened. Explain to the employer what you would do differently and how you will be a better employee because of your experience.

5. You exaggerate your position and responsibilities. The interviewer probably called you because your responsibilities and title were similar to what they were looking for in a candidate. If you can’t do the job you’ve listed, don’t lie about it on your CV.

1. Be prepared
2. Have clear objectives and goals
3. Clarify meeting expectations
4. Allow participants to learn from one another
5. Expect participants to be engaged
6. Enforce positive and respectful interaction
7. Summarize and clarify difficult content or discussions
8. Ask open-ended questions and listen carefully
9. Be aware of pacing; keep an eye on the clock; keep it moving
10. Clarify with examples but don’t overuse stories
11. Be positive, enthusiastic, and focused
12. Trust your participants to have good ideas
13. Maintain a balance of content and process
14. Include a variety of activities
15. Offer encouragement, praise, and recognition
16. Be sure that your content has a beginning, middle, and end.
17. Gear your material for your audience—challenge them
18. Understand that people like to learn in different ways
19. Have a sense of closure or a call to action
20. Solicit “real” evaluations
21. Solicit ideas, new perspectives, and fresh points of view.
22. Encourage constructive differences of opinion
23. Keep participation balanced
24. Park or table topics that will derail the focus of the session
25. Get agreement on group actions
26.Work toward consensus whenever possible
27. Pay attention to participant reactions, moods, and attentiveness.
28. Listen, listen, listen