How we do it

How We Make Every Call a GoodCall

We’re a team of grown-up, warm, cheerful, approachable, unflappable, professional and intelligent PA’s!

(Yes – they do exist, but please don’t take our word for it – have a look at what our clients think of us on our TESTIMONIAL pages).​

Process:

Using standard divert codes you can transfer any landline or mobile number to us. We answer the phones in your business name, take full details, ask specific questions according to your brief and use our initiative to be proactive with the message we’ve been given. We can email and text you or transfer the call. At the end of the day you’ll get a free summary for quick reference but this won’t include all the irritating sales calls you don’t want – we don’t charge you for these as they don’t make you money!

​Research:​​​

We take the time to truly understand your specific business requirements and what makes you different from your competitors. If you’re based nearby we’ll visit your offices to familiarise ourselves with your culture, approach and style so we can then reflect this when we take your calls.

Contract:​

We don’t lock our clients into a contract – why would we want to? If we’re not doing a fab job for you or paying for ourselves that’s not helping you – which is our mission.