Brian and Scott spoke about a number of topics including how to market and promote your business, how to engage with your customers, how to use social media to engage with clients and customers, how to build a tribe and following, what is your user experience like and how can you improve it, how to extend leads and build on existing ones, how do you deal with complaints and problems, the importance of having an image as a real person, how to get referrals and how to increase your reach and exposure.

The most useful line I got out of the evening was – ‘What 3 words would your customers or clients use to describe your business?’ – Made me think!

Here are some photos – I also took some videos posted on the IsraelB Facebook Groups.

Contact me if you want me to promote your business or event on the IsraelB online community – benjysinger@israelb.org .