Only 10% of companies will be ready for the EU’s General Data Protection Regulation by the May 2018 deadline and, by the end of the year, we will see the first companies closing due to fines. That’s a prediction from Colin Tankard, Managing Director of data security...

Optiseller, a new e-commerce data platform from Developing IT, used this year’s Black Friday as an opportunity to look at how some of the largest sellers on eBay UK performed on what is thought to be one of their most important trading periods of the year. Using...

Black Friday is now a big event for consumers in many leading economies but Cyber Monday has yet to catch on. An international survey in the week before Black Friday 2017 which asked participants “which shopping event have you been waiting for this year?” found...

The communications platform Gnatta is reporting a shift towards webchat in customer queries to its retailer partners, including ASOS, AO and Missguided, during Black Friday week. Gnatta says it processes more than two million conversations a month across its platform,...

The UK’s largest delivered wholesaler to the convenience market, Palmer and Harvey (P&H) went into administration this week following failed rescue talks. Administrators PwC said 2,500 jobs will be lost with immediate effect. P&H is also the country’s fifth...

Sports retailer JD Sports has authorised the installation of electronic article surveillance (EAS) tag ‘The Concept Tag’ to over 200 stores after seeing a reduction of tagged garment theft of between up to 75% in stores in the UK, France and the Netherlands. The move...