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Thoughts on IT

I am passionate about the transformation of enterprise IT as consumer technologies, SaaS and the explosion of information shift the traditional role of IT from a utility organization to an innovative leader, driving stronger engagement with customers, employees and partners. I'm a frequent industry conference speaker on topics such as the evolving partnership between IT and marketing, and the key technology shifts — user experience, information management and services orientation — changing the face of enterprise IT.

Top three industry trends transforming enterprise IT

Information management: The proliferation of Big Data is driving the need for a single, trusted view of information from multiple complex sources, enabling the business to make real-time decisions with greater predictability.

Services orientation: The shift away from monolith solutions toward a mix of internal and external services means IT can be more agile, deliver more quickly and scale to meet the business' rapidly growing needs. As service-oriented architecture (SOA) matures, the ability to leverage service models to accelerate the business is becoming a reality.

User experience: Customers expect their business applications to offer a seamless, intuitive user experience. This consumerization of IT is transforming how we build and innovate for the enterprise. At Adobe, we actively pursue next-generation applications for our employees and customers — it's definitely not the "same old" IT!

In the Media

Gerri Martin-Flickinger, CIO of Adobe, has worked hard to change the conversation about IT in her company. To her, the first order of business was to educate her business peers on the different roles that IT plays.

CIOs clearly understand the importance of social media to achieving their business goals as well as their career goals. By engaging through social media, they can tap into the collective knowledge of CIOs everywhere. Gerri Martin-Flickinger is ranked among the top 100 CIOs for 2014.