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“Managing the demand on the ambulance service across the South West can be very challenging and we must prioritise our responses and our ambulance resources according to clinical need, so that our most poorly patients receive the most urgent response – such as those in cardiac arrest or having a stroke.

"Sometimes this means that less poorly patients do not get the response that we would wish.

"To help us manage this demand, we would ask people to only call 999 in an emergency and to use other more appropriate services for less urgent conditions.”