EMPOWERED EMPLOYEES

“An enabled workforce is always better at serving customers and powering organisations to success than those who struggle to do what they need to do each day – but technology isn’t the only answer. It’s part of the solution. The point is to create a total solution.”

When people feel effective they are effective. And doing a good job boosts their satisfaction. Key to achieving is enabling each worker to be in control. If they have the technologies they need and feel comfortable using them they’ll work harder and stay loyal.

Employees respond well to better ways of working. They will actively seek out jobs with companies that offer the right technologies, and allow them to use their own when appropriate. Organisations that are technologically rigid suffer from poor morale and find it harder to recruit new workers.

But there is no one-size-fits-all approach to delivering better ways of working. Some might claim that technology is the only answer, but they’re wrong. Technology is part of it. The journey to a more enabled workforce starts with an organisation’s core competencies and vision of what it wants to achieve. What are the practicalities of what your employees actually do and want to do. How do they work now, and how can they work better? The answer encompasses organisational structures, training, recruitment, and premises as well as technology.

At Bluefish we build a total solution that’s focused on your people. The point is to create a seamless environment in which complexity is reduced, flexibility is enhanced and security assured. Perhaps your people have too many devices? Maybe your processes and platforms are too complex? What do your people think of them? What do they want? Are you after greater productivity, lower TCO, or a precise ROI?

We profile your business, work out exactly what services, systems and technologies your people need and then create a plan that’s based on a precise roadmap that puts your employees at the heart of the process so they feel as if they’re driving change instead of just being on the receiving end of it.

OUR SERVICES

We can’t claim to know everything, but we do know what is important to organisations seeking to thrive in an environment where change happens fast. We’ve honed our services down to a focused list of the areas that can make a difference to you. In each we have experts who can help you make the most of the technological and organisational potential of each service.

ICT

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Cloud

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Project & Programme Management

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Business Snapshot

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Managed Service

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Enterprise Applications

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Infrastructure

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UC&C

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Contact Centre

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Process Optimisation

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Business Change Programs

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Security

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OUR THINKING

Our team of expert consultants are passionate about sharing their thoughts and opinions on current developments within the market. Get inside our heads and join the debate.