Shipping Rates

Returns Policy

You may return most new, unopened items within 10 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Exchanges

We only replace items if they are proven defective or damaged within 10 days of purchase. If you need to exchange it for the same item, send us an email with photos of the damage or defective at support@wildflowercases.com and send your item to: Wildflower Cases, Attn: Exchanges, 812 Mitchell Road Newbury Park CA 91320.

Shipping

We can ship to virtually any address in the world except China and Mexico currently.

We do our best to ship your case the following business day. Sometimes it can take up to 3 days to process the order before its shipped. We appreciate your patience during this process.

Standard shipping in the U.S. is 3-5 business days from the day the order is shipped. International orders can take anywhere from 7 days to 3 weeks. Every order will receive a shipping confirmation email which will include a tracking link where you can track your package along the way.

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Please click on the link in the confirmation email we just sent you to submit your question.Your question will appear on the site once someone answers it.

The case makes my phone feel very secure. I prefer phone cases with bumpers, so I was thrilled to find out that wildflower has bumpers on all their cases. I first saw your cases in Urban Outfitters and fell in love. So I decided to buy two of them online. I am currently using the pink checkered and I love it so much. It's sleek and simple.

This case is soooo cute and durable and great quality I just got it and dropped my phone several times and nothings happened it’s protective and easy to take off and put on and super cute definitely worth the price I highly recommend wildflower cases ! And delivery was very fast as well

We truly appreciate your positive feedback and review about Wildflower cases and we are so glad that you love your new Marble case! Your input is so important to us! Thank you so much for all of your support! You rock! Xoxo

Q: Hey, I’m looking to buy this case for my iPhone X. Will it protect it from any drops?

Answers (1)

Devon & Sydney

08/02/18

A: `Hey babe! Our cases are designed to be as protective as possible with a hard rubber siding that raises over the face of the glass to help protect it. We can not guarantee your phone will not break if dropped however! If you need any more information please feel free to reach out anytime! Support@wildflowercases.com