Service Care

During this time, we have managed to design a service support model “VIMAR SERVICE CARE” that works; minimizing the impact to the business due to incidents in the infrastructure, reducing support costs per user, objectively measuring the support activity and avoiding that users and key IT personnel spend time doing support activities.

Vimar Services Care, covers our clients with the highest service standards in each contract and special requests.

Our Clients are our priority, so with the support of UCS we can maintain our service quality standards.