PCB007 Magazine

PCB-Feb2018

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4 PCB007 MAGAZINE I FEBRUARY 2018
Who is your customer? Isn't it more than that person
who buys something from you or your company?
After all, aren't the tables turned when you
request
something from that "customer"? Aren't you then the
customer? Find out what our e
xperts think this month.
The answers
may surprise you!
Who is Your Customer?
Defining Customer-Supplier Relationships
and Customer Satisfaction
Interview with Steve Williams
Communications: Bridging the
Customer-Supplier Gap
Interview with Nolan Johnson & Dan Beaulieu
Understanding Your Customers
by Steve Williams
One Great Customer Service Story
by Dan Beaulieu
Catching up with Dan Thau of
Millennium Circuits Limited
by Dan Beaulieu
FEATURE COLUMNS:
Invited Guests to the Party
by Tara Dunn
Who is Your Customer?
by Dan Feinberg
Who is the Customer?
by Dan Beaulieu
Defining Your Customer
by Sam Sangani
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FEBRUARY 2018 • FEATURED CONTENT
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38
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