Three customers were upset because the ice cream machine wasn’t working. When the employee said they wouldn’t be able to have ice cream because of this situation, they started to argue with the employee through the drive-thru.

The employee told authorities that the customers, who were all women and two were juveniles, then went into the restaurant and threatened to go behind the counter. The report indicated that the employee was then struck in the face by the women and her hair was pulled.

Deputies said the employee wasn’t injured during the incident.

A manager at the restaurant called 911 for help.

McDonald's released a statement about the incident:

“The safety of our customers and employees is one of our top priorities. As this is an ongoing investigation, all inquiries are being directed to the Daytona Beach Police Department."