The Cases Manager sample app is a full-featured application that allows you to control and keep track of all customer requests and interactions. This app can be easily customized to your unique business needs, and fully integrated with your existing systems.

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The Cases App provides easy to use interfaces that work great on every device and includes a lot of built-in functionality that you can use out of the box:

Manage customer cases reported through the Cases or Customer Portal, or via email;

Monitor all open cases by status and priority;

Keep a complete history of interactions during the full life cycle of a case;

This component is not supported by OutSystems. You may use the discussion forums to leave suggestions or obtain best-effort support from the community, including from Cases Team who created this component.

Sample mobile app to support telecom technicians in performing field services.It’s specially designed for iPads, with an iOS10-like look and feel. Works completely offline, as it allows the technician to perform all tasks offline and synchronizes all data when connected. Uses mobile plugins to integrate location and barcode scanning with the device. This sample app can be integrated with your existing systems and be fully customized to your specific company needs in a matter of days or weeks.

Sample mobile app to chat in realtime with any of the registered users. Chat with other users using text or photos in one-to-one conversations or as a group. Works in both phone and tablet. Integrates with Firebase for real-time communication, using web sockets. The app also implements its own user provider. This sample app can be integrated with your existing systems and be fully customized to your specific company needs in a matter of days or weeks.

The Offline Apps component allows you to add offline capabilities to your OutSystems responsive application. Click here to see how you can use this component for responsive applications. Learn how to build offline mobile apps with Outsystems.

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