SHIPPING UPDATE

We are experiencing delays in preparing and processing orders from our fulfillment locations. Our Customer Service team will proactively reach out to you with an update on the shipping and handling of your order. We apologize for any inconvenience this may cause. Should you have any questions about our updated shipping process, please do not hesitate to contact us at 800-348-3332 and select option 3 to be connected with a Customer Service Representative. You may also reach us via email at customerservice@tourneau.com.

RETURNING ONLINE PURCHASES: TOURNEAU.COM & SHOP-AT-HOME

Extended Return Policy:
Tourneau is extending the return policy for all online orders to 30 days from the date of delivery of your order. This return policy is applicable for orders placed through July 1, 2020. Please note that due to temporary closures of our facilities there may be delays in the processing of your returns. Should you wish to return your order, please email customerservice@tourneau.com and one of our representatives will provide further information on the handling of your return. We apologize for any inconvenience this may have caused and thank you for your business.

How Can We Help?

Authorized Retailer

With over a century of purveying, maintaining and selling fine watches, Tourneau has an unparalleled prowess in the world of timekeeping. Our experts are here for you every step of your journey, from helping you find your perfect timepiece to providing service and repairs. When you buy your watch from Tourneau, you join a legacy of watch enthusiasts who keep the history of horology alive.

5-Year Warranty

Enjoy guaranteed protection from Tourneau. Together with the standard manufacturer’s warranty and the complimentary Tourneau warranty, this watch is guaranteed coverage for up to five years. This exclusive guarantee is reserved for new watches purchased at Tourneau.