Applies to:

Why update your headset?

Your Bose® Bluetooth® headset is designed to provide years of service with a wide range of mobile devices. Periodic updates may be needed to keep your headset compatible with products released after your headset's manufacture date.

Preparation

Note for Windows users:

If you have multiple user accounts on your computer, you may be prompted to input administrator credentials in order to run the application.

Once downloaded, the application will prompt you to connect your headset to your computer with a micro-USB cable. You can use the charging cable provided in the product package or a similar cable you may already own.

Please make sure the Bose® Bluetooth® headset is fully charged before running the update application.

Start the application

For Windows:

In the File Download window, click Run or Save

If Run, follow the prompts to perform the update

If Save, select a location for saving the file (Bose_BT_Headset_Update.exe). Then start the application from your hard drive and follow the prompts to perform the update.

Why might I need to upgrade my headset firmware?

Can this update be accomplished on both PCs and Macs?

Yes. The PC or Mac used for the update must meet the minimum system requirements found on the download site.

How do I connect my Bose® Bluetooth® headset to my PC/Mac?

You can use the USB charging cable provided with the headset. Or, use any USB to micro-USB cable you may have, usually supplied with a digital camera or GPS.

Will this update affect my computer in any way?

While the application is running, it will create and utilise temporary working files. When the application has finished and closed, it will remove all temporary working files, leaving behind the driver and the downloaded application file (Windows machines only). The application file can be deleted from your computer after the update is complete, but we recommend leaving the driver installed on your computer to make future upgrades easier.