TripAdvisor Traveler Rating:

5.05Cleanliness

4.05Location

5.05Rooms

5.05Service

2.05SleepQuality

3.05Value

4.05

“Really comfortable rooms but............”

Jan 15, 2013Brian H, Staten Island

This immaculate,friendly,comfortable hotel was fantastic until the lights went down. It started with a rowdy group next door to me who began their festivities around 7PM and with the walls being soooooo thin It felt like we were sharing a room. After about an hour the front desk was nice enough to move me to a different room which was much more peaceful until..........around 1:30 AM when a couple of drunks arrived next door and proceeded to rehash the evenings events for about 30 minutes. The worst part was that they had their tv on LOUD all night and the tv is literally on the same wall where you lay your head. I guess I thought if I went to one of the higher prices hotels in the area that I could avoid the casino denizens but I was obviously wrong. The midnight hallway was crawling with these creatures, Nice hotel but they should try and house their guests accordingly. Perhaps a quiet zone?

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your feedback. I apologize for the noise at night and will look into implimenting your suggestion. We use comments like this to better ourselves for the future and thank you for your honest opinions.
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