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"The smell from the mattress is disgusting, when I got in touch with customer service they told me it would leave after a few days, it gets worse the longer you have it, I have had my memory foam mattress from Hyde and Sleep for 15 months and will have to get rid of it and buy a new mattress as I can't bear the smell any longer, I would tell people not to use this company, my last mattress was memory foam and I never had this issue, but it was a different company, I really regret buying from Hyde and Sleep."