Why haven’t I received my credit refund?

Because companies can take up to 30 days to credit a refund‚ we cannot begin our investigation until this time has expired. If the 30 days has expired‚ what we need from you is proof of return like a postal returns slip or delivery note.

Because companies can take up to 30 days to credit a refund‚ we cannot begin our investigation until this time has expired. If the 30 days has expired‚ what we need from you is a valid credit note or receipt from the company.