Automatic emails schedule

Wild Apricot sends out a number of automatic emails according to your settings.

Event announcements and reminders are queued for delivery according to the start time of the event. For example, if the event's start time is 5pm PST, then the announcement or reminder is queued for 5pm PST on the date you choose.

If you want the announcement or reminder to be sent the day of the event, you will need to schedule the email to be sent 0 days before the event.

If you are setting up announcements or reminders to be sent today for an event in the future, then the event's start time will not be a factor. For example, if you set up the email schedule at 6pm and the start time of your event is 5pm, the announcement or reminder will still be sent out today as soon as the queue is free.

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Actual delivery might be plus or minus a few hours due to queueing and batching first on our end and then on recipients' mail servers.

When are emails sent?

Emails are queued to be sent by our servers at regular intervals.

Email

Sent

Event announcements/reminders

every half an hour

Automatic member renewals

every hour

Discussion forum daily notifications

every hour

Discussion forum weekly notifications

every hour

When are emails received?

The table below indicates when your contacts will receive different types of automatic emails:

Email

Sent

Timezone Used

Event announcements/reminders

n days before the event's start time (where n is the number of days specified on the event's Emails tab)

Event timezone

Automatic member renewals

n days before / after renewal date at 8 AM (where n is the number of days specified on the membership level's Renewal policy tab)