Terms & Conditions

Ordering

All goods ordered must be paid for on a Pro Forma basis and the goods remain the property of All Wall Lights.com until full payment is received.

Delivery times are quoted on receipt of order and are to be treated as estimates.

Prices quoted on this tariff are in Sterling or Euros.

Prices may be subject to change without prior notice at the sole discretion of Art Wall Lights.com (Siret No.X)

Payment may be made by bank transfer or by cheque.

For individually hand painted private commissions, colour matching is available at a minimum 20% surcharge.

Deliveries

All orders are despatched from our atelier in France. This is also the case when returning goods unless otherwise agreed.

All prices quoted are for delivery from our french premises.

Packing & Delivery of all lamps and vulnerable items in by quotation.

Special deliveries, to be made at specific times, are by arrangement and at extra costs.

Packaging and delivery of all worldwide orders are quoted on an individual basis.

Orders packed and ready for shipping which are not collected within 2 weeks will be subject to storage charges.

Returns/Damages Policy

All damages and shortages should be notified within 3 working days of receipt of goods. Art Wall Lights.com will not be held responsible for any damages or shortages if goods are not unpacked within 4 weeks of receipt.

Art Wall Lights.com will take no responsibility for damages incurred in transit when using your own shippers. A signature from your chosen courier on collection confirms that they are receiving your order in good condition and that boxes have been labelled in accordance with their specifications. Your shipper should provide you with the necessary insurance policies to cover your order.

Regulation & Prices

The products are exclusive designs belonging to Art Wall Lights.com. Please do not submit design sheets featuring our products to other manufacturing companies. Any manufacturer found to be re-producing our products will be breaching copyright laws. We actively pursue any infringement of these laws.

All lighting products are made using the finest materials and wiring and assembly is carried out and monitored to the highest standards.

All our products are suitable for use in commercial interiors, and all wall lights should be fitted and installed by a qualified electrician.

All our products are wired in accordance with relevant and current standards and assembled using European Standard components.

You must ensure that all goods are fitted by a qualified and competent electrician and that all electrical regulations are adhered to.