We regret not supporting our customers well before. We will make sure it will not happen again. Constant maintanance will be implemented to listen to our users, and answer to our users.

We want to make a good box, ambitious for a small group of developers who gave all their life to. We are traditional people who believe all issues shall be addressed to in house by ourselves. It was wrong. The market is offering all the possibilities, too many options to be considered by only a few guys. We have to rely on our customers and learn from our customers.

Admitting our limitation does not give us excuses to ignore bugs. All the feedbacks and bug reports will be answered and processed.