Hi there @mada7519, I would like to welcome you to the HP Support Community where you can ask questions, find solutions and get help with the issues you experience. If my reply resolves your issue or answer your question(s), please let others know this reply was helpful by clicking the Accept as Solution button. I am unsure what exactly it is that you are looking for help with. You had said that you want to know how to reboot your HP Pavilion DV6 Notebook PC and had provided me with your BIOS version. Could you please re-post with a detailed description of what the issue is that you are experiencing and how I may help you? And also, could you please provide me with your Model Number (How Do I Find My Model Number or Product Number?). Looking forward to hearing from you!Thanks!

Dear everybody! I'm going to buy more 8GB Crucial ram for my laptop. Currently i have 4GB. So i will have 12GB ram total. So Could anyone give me some advices about this. Is it ok ? Is it compatible with my device ? Thank you.

Hi, I just bought 2 laptops today and wanted it to be in Windows 7 64 bit instead of Windows 10.May I know where to get the Winows 7 drivers?I had tried to search around but I couldn't get Win7 driver.Can you provide me? The laptops I just bought are:HP Pavilion 14-ab175TXHP Pavilion Notebook - 14-ab161tx

I cannot recall the first time it started but it keeps happening here and then, everyday, with full load or in idle state and happens most of the time on Windows, happened just once when I was on my linux install with the latest kernel from Chakra repos, which I cannot say for sure the version.

I am counting on you guys to make my life happy again

I will provide any information you need, just help me. Help me please!

I have that feeling that it is VGA related because most of the reboots happens when I am watching videos in flash (like youtube); even if the video is paused and I am working on something else.

I will provide my system profile in both RAR and ZIP (much bigger). Any help will be really appreciated.

Thanks in advance guys.

Tiago

A:Random reboot on a HP DV7 Notebook

PLease provide this info even though you're not reporting BSOD's: http://www.sevenforums.com/crashes-d...tructions.html

My notebook in reboot loop from windows update. I have followed the instructions here

When I'm logged in to the computer at one point it reboots and if I don't login it reboots every 5 minutes. If logged in the reboot reminder pops up where I can postpone the reboot. But if I walk away it does reboot on its own at one point (not sure how long). If I get up in the morning it is in a reboot loop.

I have no errors on the Windows Update screen

Attached are the CBS log collections.

I have already tried the following
Troubleshoot problems with installing updates - Windows Help
How do I reset Windows Update components?
Please help!

A:Notebook in reboot loop

There are no errors in either SFC or CheckSUR logs.

I had to go back to one of the earlier CBSPersist logs to find any error - and got this one...

I have installed Windows 10, a clean copy of windows installation has been done with full format of c drive. So, after a successfull installation of win10 in my HP Pavilion dv6-7024tx, I ran windows updates to make sure it gets all driver for its hardware automatically, it did though and was absoultely fine expect one audio problem relating to micro (not working), I couldn't notice that time. I also installed HP support assistance for further assistance to make sure everything work just okay. Things to describe here, everything works absolutely fine without the built in Micro issue for Audio device. It is litterally not working to input audio anymore here. In my previous Win7 which was given in factory default setup, had BeatAudio driver and I saw that software and everything was Okay earlier.

A:HP Pavilion dv6 Notebook PC

Hi: See if this IDT audio driver works for you...Install and restart the PC. This package contains the driver that enables the IDTHigh-Definition (HD) Audio in supported notebook models that arerunning a supported operating system. File name: sp63555.exe

Why does my new machine upgrade for 10 minutes each time I open it?What do I do to speed up the process of the getting to the web or waiting to open up a program?I have to tap the mouse nurous times to get it to respond. I called customer service and they wanted to charge me one hundred dollars o help me.

Enter: 22081860 Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R K

i set a bios password on my laptop a while ago and cannot remember it. when i try to enter it, after 3 tries it tells me system disabled and gives me this number: 67076007 any help would be great, thank you.

My stepson has an HP Pavilion dv1000 notebook. The power supply gets extremely hot and seems to be melting the tip to the plug where it connects to the notebook. Does this seem to be a problem with the notebook or only with the power supply. Any help would be appreciated.

Thanks

A:HP Pavilion notebook

wow that is pretty hot... does it always run that hot, or does it only run that hot when he's gaming, or watching a movie? could just be a demanding laptop, but then again you could take it to a PC specialist (comp usa or local computer shop) and get the powersupply checked out. dang if it's melting the tip thats pretty hot... My dad's apple powerbook gets up to 75 degrees celcius when he's just surfing the web and stuff, so hot you have to take it off your legs if you don't want to burn yourself. so get it checked out, might just be a demanding laptop.

G'day peeps and creeps, i have the pavilion dv6 with 1 terabyte hd and bluray disc player, a few months ago i foolishly upgraded from windows 7 to windows crap so a week ago i reinstalled to windows 7 and that went well, except i was having really bad heating issues so i took it apart and cleanded the fan and reapplied new thermal paste and that went well except for one thing, i now get an error message about an unknown usb device so i went into the device system list and sure enough it says usb unkown device, so i tried all the usb port and they worked fine and the usb content came up and i could access and add or delete at will in all 4 of them so i checked the drivers for them and they are up to date aswell so i am at a loss right now about that but i just now discvered a new problem, my disc drive wont acknowlege blurays, i watched a bluray the other day and that was fine then last night i watched a standard dvd and that was fine but when i got home this afternoon i went to watch a bluray and all it did was make a bunch of noise and wouldnt do jack so i took it out and tried again, same thing so i put in a dvd and that worked perfectly like normal so i took that out and tried the bluray disc again and just more noise and nothing else, i really like this puter so i am hoping that its not stuffed too bad but i am at a loss about these two issues, especially the bluray one so any help would be greatly appreciated and sorely needed.please help.

Hi guys, Im interested in purchasing a HP Pavilion Notebook 17-ab200ni. This notebook comes with a 2TB internal SATA drive. I want to add a 128Gb SSB (form factor 2) drive, similar to what the OMEN comes with as standard. Does the Pavilion 17 support SSD drives to be added? Thanks,J

A:Add SSD in Pavilion Notebook

J,Specs: http://support.hp.com/ph-en/document/c05402434Manual: Page 1, 2, 21, 40http://h10032.www1.hp.com/ctg/Manual/c05357606You can put M.2 2280 SSD (PCIe NVMe or SATA-3 TLC) in its slot. Make it boot drive and use HDD as storage drive.RegardsVisruth

My sons lap top hard drive became frozen and I replaced the hard drive, but I dont have windows 8 the correct operating system for his lap top and need help on how I could get it back installed. I am using a temp windows 8 from Microsoft but it is asking to replace it. How can I resolve this without buying it? Is there a way how to best resolve this issue?Thank you......

HELP !! Of course my laptop has drama's when it's just out of warranty. Last night I was doing a word doc - and it just froze so I turned it off and when it loaded - it had a BLUE SCREEN and said: RECOVERYYour PC/Device needs to be repairded - I dont know why/what/how - BUT I was lucky that I did request the disc for System Recovery.I did the 4 disc - was all working - did all the updates ect. Today {Saturday 15th October 2016)Working on a word doc - next mintue the screen started going Grey with some lines ectIv turned it off - took at battery out- turn back on - it Power's up BUT the screen is still copmplety Grey- Now has virticle lines. Iv tried tapping the f10- screen same- and it BEEPS at me !!f2- screen is the same I have Videos and Pictures Please Help- I cant afford a new laptopHP Pavilion 15Product No: P3C83PAEdition: Windows 10 HomeSystem: 64-bit

I have not been able to get my USB 3 flash drives to workMy mouse works so I assume that my bluetooth is workingAnd my tiny fix me stick usb drive works so I assume it would be a USB 2 drive.I have installed all HP updates including the recent UEFI where I dont see the option to boot from a USB flash drive well anyways it does not do it anyways, not is the drive recognized.I have checked every USB driver for updated drivers, uninstalled and reinstalled drivers, checked HP, Windows update and the original manufacturer for updated driversI have checked the power on the hub as recommended on one HP article and did get a devmgr.xml missing error out of thatI ran sfc scannow assume the slash is in there my keyboard has went french on meBy the way my friend as the identical model of computer and all the same identical problems and missing files are happening on her computerThe only difference is that I am in the insiders program and her computer is on the regular Windows 10 build which we have not had problems with till this and I am beginning to wonder whether it has to do with the UEFI recent updates (question mark)

A:Re: hp pavilion 15 notebook Usb 3

Hi, It is great to upgrade system to Windows 10, but in the same time, series of issues occur, like the USB device issue. After upgrading the system to Windows 10, you find that your USB device cannot connect to your PC. You may need to plug your external devices like MP3, pen drive, printer, etc. to your computer through the USB ports. So it is very inconvenient that the USB ports don?t work properly. Solutions below may help you fix the USB port issue. Since your USB device works properly before you upgrade the system, the problem most probably is not caused by the USB device. But you can also plug the USB device to another computer. If it unfortunately doesn?t work, you can consider replacing the device. Following are the solutions to figure out the problem. Solution 1: Check if the problem is caused by power supply issue 1. Unplug the power supply and charger plug from your PC.2. Restart your PC. Connect your USB device to the PC again. Then you can plug the power supply.Solution 2:The Power Management would also be the cause of the USB problems. Windows is set to shut down your USB controller to save power by default, sometimes it won?t be able to power it back up. So try following steps to prevent Windows from ?managing? power to your USB controller or the devices.1. Open Device Manager.2. Expand the Universal Serial Bus controllers branch.3. Double-click the USB Root Hub device, and click the Power Management tab. (if there?... Read more

Haven't used it in over a year,I forgot the password. When I tried to get into it,the Computer asked me did I have a restoration disc,which I never had one.When prompted to change password, I put in a new password & held the button down.The screen says," WELCOME",but when You let the button go,it goes back to the initial [password]screen.I'm frustrated & disgusted. Paid a lot for this computer.

A:I have a HP Pavilion 17 Notebook PC,

msteddy41 wrote:Haven't used it in over a year,I forgot the password. When I tried to get into it,the Computer asked me did I have a restoration disc,which I never had one.When prompted to change password, I put in a new password & held the button down.The screen says," WELCOME",but when You let the button go,it goes back to the initial [password]screen.I'm frustrated & disgusted. Paid a lot for this computer. Hi @msteddy41 Welcome to the HP Support forum. Thank you for posting. Please, review this official article and follow the steps for password recovery applicable for your case and operating system > https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-hel... What is the operating system ? VIsta ?Please, elaborate - when/what prompts you for a password change ?

Dear people and HP Support . I just got my new hp Pavilion notebook ,laptop 17 Im having trouble trying to connect to the wifi . when i join the wifi it says that "no internet" then when i have click on the trouble shooting report . It tested it for error's and it come out saying - issues found " one or more network protocols are missing on this computer . Then underneath it say's Restore network protocols to default settings . sorry but I Don't understand why it is saying this . it's a new notebook its very upsetting that this happen. I hope someone can help me in this problem ? / kind regards Joanna

Hi everyone,Can anyone help me in identifying the problem with my HP Pavilion Laptop. All of the sudden my HP Pavilion Laptop Display (model-15-n219sa) stopped working with black & white line on the display. I can project the display on the TV screen with the help of HDMI interface but nothing on the laptop display apart from black & white lines. Can anyone guess what will be the problem. I checked the display panel cable / connector found everything intact.Regards,Dinesh

I recently changed my motherborad , and I have a new Graphics card and new processeur , Graphics Card : -AMD M880G with ATI Mobility Radeon HD 4250-AMD Radeon HD 6470MI used every way to update the graphics card , sometimes it appears the blue screen , and then the drivers never up to date , help me as soon please

Computer : HP pavilion g6 Notebook PCSystem : Windows 7 64 bits

this is an image from my computerhttps://imagizer.imageshack.us/v2/618x354q90/687/l9s.png

A:HP pavilion g6 Notebook PC

Have you worked on or repaired many laptops? English is not your first language?

I don't remember my password and I am locked out of my laptop. How do I recover this? I don't have a recovery disc. CJ

A:HP Pavilion dv7 Notebook PC

cigambino Hello;Allow me to welcome you to the HP forums!If you Google for Trinity Rescue Kit, you will find a site where you can download an ISO file that you can then use to make a boot CD to then use to reset your password. Once you have that file, download and install ImgBurn and use the Write Image to Disk option to create a bootable CD.Good Luck

I want to upgrade my HP Pavilion dv6 Notebook PC, with a hybrid ssd/hddis my notebook compatible for this, i tried to find my product name but it only says:HP Pavilion dv6 Notebook PC.I hope this information is enough, but if needed i could send my serialnumber and productnumber. hope to hear from you guys soon, best regards, Thomas

A:HP Pavilion dv6 Notebook PC

product number would be a good thing to send, but not the serial number. All dv6s use a 2.5 inch wide 7 or 9.5 mm thick drive. So a current model hybrid sshd 2.5 inches wide will be a plug in replacement for the current hard drive. https://www.amazon.com/Seagate-Firecuda-2-5-Inch-Internal-ST1000LX015/dp/B01LWRTRZU/ref=sr_1_2?ie=UT... If this is "the Answer" please click "Accept as Solution" to help others find it.

Everytime i turn my HPpavilion dv6 Noteboook on, i get a message stating that the cooling fan isn't working properly. The computer then turns off in 15 seconds if i dont click enter.

A:hp pavilion notebook dv6 pc

Sometimes it is simply dust,pet hair etc clogging the fan. Pick up a can of compressed air and blow out all of the vents/ports/opening really thoroughly to see if anything changes. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

I have an HP Pavilion dv7 Notebook PC and I just replaced the Hard Drive in it because the original went bad.I wasn't aware that I'd have to have a recovery cd to replace all of the features that came pre-Installed on the original hard drive.can someone please tell me where I can purchase a Recovery CD or how I can contact HP directly for it? Thank you (in advance) for any information that's provided.

A:I'm trying to find a reboot/recovery DVD for my Notebook.

scoe1972 Hello;Allow me to welcome you to the HP forums!Without your specific product number, I can't check the HP website for your model, but HP has stopped stocking nearly all of the old Win7 recovery media. If you will follow these directions and enter the detailed product number, I will check: Finding Your HP Product Model Number | HP® Customer Support You can try contacting HP Customer Support directly, using the links below, to see if you can order if from them:If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while! If HP no longer provides Recovery Media for your model, a couple of other sites you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/Good Luck

Hi, I have recently reïnstalled Windows10 on my notebook, but (almost) every time I turn it off (or to sleep mode or hibernate mode) the fan and power light stay on. The only way to properly shut the machine down is by pressing the power button for a few seconds. I wonder if this is something in the OS or the BIOS settings, and if it is because of the BIOS settings, is updating the BIOS really the only way to fix this? Thanks in advance, Emma

A:HP Pavilion 13-b020nd Notebook PC

HI. Please see that the bios has the default values of the bios:1. F 10 at system startup2. Go to the boot menu ... F9 to restore the default settings3 Save and Exit. Or do this if the above does not solve it: Control Panel > Device Manager > scroll down to System Devices > scroll down to and right click Intel(R) Management Engine Interface > Properties > click tab Power Management > you should see an option that says "Allow the computer to turn off this device to save power". Make sure this option is NOT checked and if it is, un-check it and click OK.And while your at it try and update the drivers for Intel(R) Management Engine Interface, Go to:Control Panel > Device Manager > scroll down to System Devices > scroll down to and rightclick Intel(R) Management Engine Interface > Update driver software > Search Automatically for updated driver software. Driver for Intel's Management Engine Interface (MEI)http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72314.exe Regards.

? I do not work for HP, I volunteer.? To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.? I'm sorry but you do not answer questions privately.

I have an HP Pavilion Notebook (dv9724tx) running Vista which, whenever i turn it on, switches on the led lights, the fan moves for a few seconds then everything stops, with the screen remaining black. The LED lights stay on, the computer just won't boot into the BIOS. It is not a battery problem and I have tried reseating the RAM. This all occured after the computer suddenly died while booted, then after starting to boot back into windows afterwards, died while loading Vista. It has not displayed anything on the screen since.

Nice machine and configuration.I would first try removing two memory modules, and attempting a boot with the third.. then if that doesn't work, change modules until you have tried all three.It is difficult to trouble-shoot a machine like that... but we are seeing a LOT of ealy failures in the large laptops hard drives from 250 GB to 500 GB, so suspect that your hard drive might be bad. A good test would be to try any other known good hard drive from 80 GB on up to 500 GB... can you borrow one, then try to format and install it.If still dead when you change memory and hard drive, it is time to get it back to HP for warranty work.Anything you do that is not memory and not a hard drive will void your warranty.

(You may delete the post, if it is not relevent here) I could not find my question answered anywhere and I could not find any place where i can contact (except email) for the three issues I have started seeing on my HP Pavilion G6. 1- When machine is started (while BIOS checks and when Windows' logo is spinning) screen started to display a line with random colors. Seems like pixels are broken/dead. It becomes fine when desktop is loaded. 2- Battery does not hold charge for more than 25 minutes and it has started to go down faster now.3- Power connector on laptop seems to be lose, i have to push it in to get the charging going. If you can forward me to the right place where to contact HP, it will be appreciated.

A:HP Pavilion g6-1b67ca Notebook PC

You are out of warranty now so this is where HP will send you. We are volunteer fellow end users just trying to help but with no access to the HP warranty system. 1. If the screen is OK once Windows boots I would not worry about it. 2. The battery is what, now 4 or 5 years old? It has seen its better days and needs replacement. Let us know where you live (country) and we can point you to a place to buy one. 3. This one is potentially a bigger problem. However, as long as the charger runs the laptop OK with no battery installed you are likely OK. They do tend to loosen up with age. If the charger will not actually power the notebook, then it is a problem with the charger port module which is not too expensive to replace, or the motherboard, which is. For out of warranty repairs in the U.S. and Canada HP is not a viable option. Their charges are very high as they need to be since HP is not really in the business of repairing out of warranty computers. You are better off with a local repair shop or if you are willing to try, even self-help. That is where this Forum is at its best, when we can help end users with out of warranty but still useable products fix them and keep using them for a reasonable investment. If this is "the Answer" please click "Accept as Solution" to help others find it.

I look in the Maintenance and Service Guide and they don't talk about how much memory you can upgrade in it ... Only on 32 bit system ...

Solved!

View Solution.

A:What is Max Ram fo HP Pavilion 17-e184ca Notebook PC

Hi: The information in the service manual is stating what the maximum memory you can install is on a 64 bit operating system. It reads...not supported for use on computer models equipped with a 32 bit OS That is because a 32 bit operating system can only address a maximum of 4 GB of memory. I have a PC with 32 GB of memory on it and I had to run XP for a short while and it only would use 4 GB of memory. The PC worked fine with 32 GB of memory in it on a 32 bit operating system. It was just a complete waste of 28 GB of memory.

Hello KAMRAN5, Welcome to Forum !! YES !! It supports Please check this : http://eu.crucial.com/eur/en/compatible-upgrade-for//pavilion-15-p248ne#ssdResults Guide attached for your reference - Check Mass storage devices- PAGE-33http://h10032.www1.hp.com/ctg/Manual/c04511833 Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

Some letter keys on the HP Pavilion 17-g121wm Notebook are starting to fade after about 10+ months of use. How can I correct this or is there any type of covers or replacement key stickers that can cover over the letters.

I'm having a Pavilion HP DM4 i5 , with 6 GB RAM installed. Is it possible to upgrade the RAM to 16 GB - which RAM-Modules do I need then? On the official documents the maximum RAM is 8 GB, but at the time, the documents were made, no 8GB-Modules were available. Does the BIOS support 8GB Modules? The notebook has two slots, so my hope is, if I replace the built in 2x4GB with 2x8GB, I'll have 16 GB of RAM. For what I need this? Running different virtual machines at one time for working. :-) Thanks for your help!

A:Maximum RAM on Pavilion DM4 Notebook

Petterson. 32-bit Windows has an address space of 4GB. You are limited to 4GB memory. REO

After upgrade from w-7 to w-10 system restore/recovery and f-11 refresh vanished along with the 13.7 gbrecovery partition which became unallocated space and then vanished altogether,reinstalled /switched back to w-7. how can I FIX / REPARE /RESTORE MY RECOVERY DRIVE? FACT 34 GB's of my hard drive perhaps contain 2 or 3 w-7 ops. help me restore my laptop to original factory condition THANK YOU.

A:Hp Pavilion d v 6 t Notebook P.C. upgraded W-7, to W-10 los...

Windows 10 upgrade very often messes up f11, recovery partition,etc. Once done only way to get back to Factory setup is booting from Recovery Media-either USB or DVD. Did you make your Recovery Media before upgrading?

The screen of my laptop got damaged along with some ports, when it accidentally fell a few years ago. I have beenusing it with an external monitor since, and have used it how you would use a desktop, and so far it has been working great, until about a month ago, where it has issues at start up. The selection to repair is only shown on the original laptop screen, where I can manage sometimes to see it while moving it back and forth, but this is a pain, so I have decide it toget a computer, and put the hardrive of this laptop in a hardrive case to use it as an external drive, since I have on itMicrosoft office, music, photos, and other files that I still use. What size of case do I need? I see a 2.5 inch Hard Drive IDE HDD external enclosure on sale. Will this fit? This is a separate question, but I really want to replace it with another Windows 7 computer, where to get nowdays? I use Windows 10 at work, and is awful. Thank you in advance.

A:HP Pavilion dv6 Notebook PC XG756UA

Hi,We need this: http://www.ebay.com/itm/USB-3-0-2-5-inch-SATA-External-Hard-Drive-Mobile-Disk-HD-Enclosure-Case-Box-...?I don't think you can run MS Office from external drive. You need to reinstall it in your computer with retail Office product key put in when asked.Microsoft doesn't allow you to transfer it's OEM keys to another machine.Your last question: I don't think manufacturers are anymore releasing Windows 7 consumer notebooks from factory anymore.You could buy retail Windows 7 keys from online sellers (if they are selling) and then download install Windows 7 from MS server.RegardsVisruth

I am running xp pro ....... which I love. Problem is Quick Play on the keyboard has stopped working for whatever reason. All the buttons seem frozen - they are lit but do nothing? When the computer is off, quick play does not launch either. Any suggestions please!

I'm needing help diagnosing a non-working HP Pavilion ZE1000
I received it from a friend after it failed. None of the laptop leds would turn on, and there were no POST beeps of any kind. The HDD and CD unit would turn -the floppy won't, but it might be a BIOS setting-, but the screen won't show anything at all.

After double-checking the obvious (LCD disabled, brightness setting, power supply output, etc.) I checked internet and found that the DC jack is a common problem with these laptops. Sure enough, on this one it was a little loose, but even after fixing it all the symptoms stay the same. I have tried re-setting all the connectors and looking for any obvious damage on the mobo (there's none).

The weird thing is that if I leave the laptop "on" (Fan & HDD turning), after a while the CPU and the VIA chipset get warm. Should I just assume that the BIOS is fried, or are these symptoms of a defunct mobo?

Is there any guru around that has dealt with this problem before?

Thanks for your help,

JR

A:Help diagnosing HP Pavilion notebook

Can you try an external monitor? Disconnecting all extra hardware (drives) and replacing the memory are some things to try.

Nothing weird about CPU and chipset getting warm - BIOS is exactly that (Basic) and does not bother with power savings and such.

Hi @ all.I am having problems with my PC. It is no longer charging. When I plug the charging line (the charging wire and adaptor) it is not charging. The orange charging light by the charging port is not coming up. But when I am about to plug in the charger, it makes some sound to show that the charger is good and working well. But if I put on the system, it will come up but the charger and the adaptor is not charging the PC.I have removed the battery and held down the power button for about a minute and it still did not work.Please help. What can I do

Hi All: A few weeks ago I started to download DVDShrink from what looked like a perfectly legitimate company site. After I clicked to download the program it began to install itself. At the same time all kinds of alarms went off - Comodo, Malwarebytes, etc. - and I quickly shut down. After booting up I ran a quick Mbam scan and it found 32 infected files which I deleted. I then ran a full Mbam scan and it found a bunch more. Later I also ran full Mbam and Avast scans but this time around neither came up with anything. I also used ERUNT to replace the Registry with a clean copy made earlier. For a few days everything ran OK but then Firefox began to freeze up whenever I brought up a page with a Youtube video on it. Then other things started to freeze - Task Manager, etc. - and now it's reached the stage that the computer won't boot up properly at all. Almost everything is frozen. The computer won't even start in Safe Mode. At best it just brings up my mouse pointer (which is working) and my desktop wallpaper but nothing more. Different Windows messages have appeared at times one of which said something to the effect that Windows was stopping to prevent further damage. There is a separate RESTORE section on the drive for restoring the computer to factory settings but I can't access it. Since I can't get into the computer to do anything at all I'm wondering if there's any way of being able to get the com... Read more

A:Win 7 HP Pavilion dv7 Notebook FROZEN

Try performing a repair installation. This will preserve your user accounts, data, programs, and system drivers.

Instructions for a Windows 7 Repair installation.

A Windows 7 Repair Installation will require a installation disc.

If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at Windows 7 Forums. You will need to download the same version of Windows 7 that you have installed, This image is hosted by the Digital River store which is an official distribution partner of Microsoft. This is a genuine untouched image which is safe to download.

Attention: If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.

Part A, Steps 1a - 6a

The ISO image will need to be burned to a DVD in order to create a bootable installation disc.

1a) To burn a ISO file to a DVD please download ImgBurn and install it.

2a) Insert a blank DVD into your CD/DVD drive tray, and then close the tray.

3a) Open ImgBurn, and click on Write image file to disc.

4a) Click on the Browse for a file icon:

5a) Locate the ISO file you want to burn, and click on the Open button.

6a) Click on the blue arrow to start burning the bootable DVD.

Please note: In order to boot from this DVD you may need to change the boot order in... Read more

Hello all.I bought my new HP Pavilion Notebook today and its set up well except for the internet to which it won't connect. No networks are available despite my phone picking up at least 10 including the 2 in my own house.Flight mode is definitely off and, from what I can see, there is no hard button to turn wifi on or off on the computer.Please help!

A:No connections available hp pavilion notebook

keeley_mchale wrote:Hello all.I bought my new HP Pavilion Notebook today and its set up well except for the internet to which it won't connect. No networks are available despite my phone picking up at least 10 including the 2 in my own house.Flight mode is definitely off and, from what I can see, there is no hard button to turn wifi on or off on the computer.Please help!Hi, Can you try pressing F12 and check if your device will detect your connection? If not then follow the steps here ---> http://support.hp.com/us-en/document/c04649175

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i need your help this time to figure out the problem of my wife's laptop, anyway i upload the 2 dump file. her laptop is newly bought an HP pavilion g6 notebook PC, i cant actually figure out the problem this time because she was on another country.. thanks

Attachment 229993

A:(BSOD)HP pavilion g6 notebook PC

WelcomeYou dmps are showing code 116, and that can be a problem as small as a driver, but can be hardware, such as memory or worseatikmpag.sysYou can update the driver.If it is anything else it is most likely hardware related. Since it is new, you may want to exercise the Warranty. I know from past experience, too many changes will void the warranty.Atikmpag.sys file descriptionProductname:AMD driver Description:AMD multi-vendor Miniport Driver Company:Advanced Micro Devices, Inc.

I have HP pavilion g6 notebook. It is running on Windows 10. It has 4gb RAM & 500 GB HDD. Is it possible to upgrade the Ram to it? How much can I upgrade?

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A:Is Ram upgrade possible for HP pavilion g6 notebook

Hello @KISHOR4, Thank you for your reply !! As I mentioned your PC can support 8GB of RAM max. Your PC has Memory 2 customer-accessible/upgradable SODIMM slots:So Since you already have one Mem of 4GB, Please add another 4GB of RAM (IDENTICAL) and make it 8GB Total. See here : https://www.mrmemory.co.uk/memory-ram-upgrades/hp/pavilion-notebook/g6-2008tx Hope this helps, for any further queries reply to the post and feel free to join us again !! **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

Hi, Your machine is a "HP Pavilion 15-e024tu" which has 2 user accessible slots: http://support.hp.com/us-en/document/c03921877 and its supports (page #4 of the manual) Support for DDR3L (1600-MHz) dual channelSupport for 8192-MB of system RAM in the following configurations:? 8192-MB (8192-MB×1, 4096-MB×2)? 6144-MB (4096-MB+2048-MB)? 4096-MB (4096-MB×1, 2048-MB×2)? 2048-MB (2048-MB×1) Please use the following manual to get more information (RAM type) and how to replace RAM: http://h10032.www1.hp.com/ctg/Manual/c03939658 Regards.