Cep Şifrematik PIN Code Activation

If you are getting a Cep Şifrematik PIN Code for the first time or the application was locked due to too many incorrect entries, you can get your PIN Code or determine a new one with your valid Bonus Card, Money Card, Flexi Card, Miles&Smiles Card, American Express Card or Paracard.

If you have a valid Bonus Card, Flexi Card, Miles&Smiles credit card or Paracard;

Enter your card PIN and mobile phone number in the relevant fields on the Cep Şifrematik PIN Code Activation form.

The activation code/PIN will appear on the screen. When you run Cep Şifrematik again, enter this Activation code/PIN in the requested field by following the directions.

Our customers who don't have a Credit Card or Paracard must go to the nearest Garanti branch for reactivation when their Cep Şifrematiks are locked.

If you are getting a Şifrematik PIN Code for the first time or the application was locked due to too many incorrect entries, you can get your PIN Code or determine a new one with your valid Bonus Card, Money Card, Flexi Card, Miles&Smiles Card, American Express Card or Paracard.

Şifrematik PIN Code Activation

If you have a valid Bonus Card, Flexi Card, Miles&Smiles credit card or Paracard;

Your 8-digit Şifrematik Activation Code will appear on the screen. Enter the Activation code by pressing the arrow key located at the bottom right corner of Şifrematik.

The text NEW PIN will appear on the screen. Enter your new 4-digit PIN Code that you want to use on Şifrematik. Your new PIN Code should not consist of sequential or repetitive numbers such as 1234 and 1111.

When you see the text PIN CONF on the screen, reenter your 4-digit PIN Code that you have determined in the previous step.

When the text NEW PIN CONF appears on the screen, it means that the PIN CODE of your Şifrematik has been changed.

Corporate Internet Banking users and our customers who don't have a Garanti Credit Card or Paracard must go to the nearest Garanti branch for reactivation when their Şifrematiks are locked.

Help and Advice

What do I need to do in order to begin using my Mobile Signature on the Garanti Internet Banking?

First of all, you have to submit an application by logging on to Internet Banking and going to the Dashboard Settings step PIN / Password section Definition for Quick Loign with Mobile Signature. Find out more

Why do I get a message that says "Your accounts are closed for use in Online/Mobile Banking".

The reason you get this message in Internet Banking or Mobile Banking is that you have entered your PIN incorrectly for multiple times. Find out more

Do I have to be Garanti Bank customer or a garanti.com.tr user in order to apply for a Şifrematik?

Yes, you need to be a Garanti Bank customer, as well as an Internet Banking user in order to get a Şifrematik. Find out more

How can I log on to Internet Banking using only my Mobile Signature?

On the Internet Banking page, by changing the settings on the Mobile Signature section of the Dashboard Settings step, you can begin logging on to Internet Banking using your Mobile Signature. Find out more