combi-strollers

pushchairs

chairs

User manual

Every Mutsy product comes with its own manual. Read this manual carefully and keep it for reference. Please note that not following the instructions in the manual could endanger the personal safety of your child. Don’t have your manual at hand? No problem, you can download it here.

Igo FAQ's

I have a question about Igo prices, accessories and/or spare parts

For questions about prices of Mutsy products, please contact the Mutsy sales outlets

Mutsy is unable to supply accessories and spare parts directly to consumers. For spare parts and accessories please visit the Mutsy sales outlets. In the event of more complex questions, the store owner will contact Mutsy.

How to fold and unfold my Mutsy IGO?

Caution!

When folding up the frame and seat with the hood, the seat should be collapsed first before locking the push lock bar in the forward position so that the hood (for collapsing the frame) is located under the push lock bar. When folding up the frame and seat without the hood, the push lock bar should be locked in the forward position before folding up the seat and finally folding up the frame using the lock button.

Unfold the frame:

Press the folding safeguard inwards and tilt the upper frame until the lower support clicks into place and move the push-bar backwards until you hear a second click.

If you unfold the frame, with the pushchair seat fitted to the frame, you then have to manually raise the front brace afterwards.

Before use always check that the pram has been unfolded and secured correctly.

Fold the frame:

Stand behind the frame and put the frame on the brake. Pull the folding safeguard towards you and at the same time press the height adjustment button and move the push-bar downwards until the push-bar unlocks. Turn the push-bar forwards until it lies on the support.

Pinch the frame unlocking buttons and fold the frame.

The folding safeguard locks automatically when the product is folded up.

The integrated carry handle, which is located under the rear axle, has made lifting and carrying the folded pushchair more practical.

Folding the frame with the seat facing forwards:

Stand behind the frame and put the frame on the brake. Fold the hood back if it is folded out. Fold the seat unit in two by tilting the back support forwards. Pull the folding safeguard towards you and, at the same time, press the height adjustment button and move the push-bar downwards until it unlocks. Turn the push-bar forwards until it lies on the support.

Pinch the frame unlocking buttons and fold the frame.

The folding safeguard locks automatically when the product is folded up.

The integrated carry handle, which is located under the rear axle, has made lifting and carrying the folded pushchair more practical.

NB! The frame cannot be folded with the seat facing backwards!

Unfolding the frame with the seat:

Press the folding safeguard inwards and tilt the upper frame until the lower support clicks into place and move the push-bar backwards until you hear a second click.

After unfolding the seat, always push the bumper bar to its upright position before placing a child in the seat. Make sure that no child is near the bumper bar when moving it.

Before use always check that the pram has been unfolded and secured correctly

The demo video shows that it is possible to unfold the lower and upper frame in one move; nevertheless Mutsy recommends that the method shown above is followed.

Can I use the stroller in the rain?

Mutsy fabrics are chosen and tested to be water resistant, but when the product gets really soaked, water can leave traces on the fabric. We would advise you to always use the dedicated rain covers to prevent this from happening.

How do I replace the seat cover?

removing the covers

Take the seat off the frame and remove the cover.

Undo the belt on the central leg-piece. This is located under the seat section. Push the belt through the buckle slightly and use the loose piece of belt to pull the buckle out of its lock. Take the buckle and belt upwards through the hole in the fabric and seat.

Then loosen the hip belts. These are fixed behind the bag on the back of the backrest. Push both belts through the buckle slightly and use the loose piece of belt to pull the buckle out of its lock. Take the buckle and belt through the hole in the fabric and seat.

Open the panel behind the backrest in order to undo the shoulder belts. Push both belts through the buckle slightly and use the loose piece of belt to pull the buckle out of its lock. Take the buckle and belt through the hole in the fabric and seat. Click the panel back into place.

In order to remove the upholstery, undo the following press-studs:

two press-studs under the seat, one press-stud under the upholstery on the leg supports, two press-studs on both sides of the seat section, two press-studs on both sides of the back rest.

Gently pull the upper edge of the fabric out of the groove. Start on one side and pull small sections at a time.

attaching the covers

Attach the upper edge of the upholstery in the groove above the backrest. Begin on one side; fold back the hard edge and slide this into the groove on the seat. Gently push the upper edge bit by bit into the groove at the top of the backrest.

Secure the press-studs on the upholstery and seat;

two press-studs on both sides of the seat, one press-stud under the upholstery on the leg supports (take the belt through the loop to secure), two press-studs on both sides of the backrest, two press-studs on the front of the seat.

Open the panel behind the backrest in order to secure the shoulder belts. Push the buckles through the openings in the fabric and seat and click both buckles into the locks.

Secure the hip belts. Push the buckles through the openings in the fabric and seat and click both buckles into the locks.

How should I clean the lining?

Removable fabric parts (only consisting of fabric) can be washed in the washing machine on a wool cycle at 30°C. Wash without bleaching agent and do not put in the tumble dryer. Do not iron or dry clean. Before washing fasten all zips, velcro and poppers.
This includes: Travel cot lining, seat covers, mattress cover, the fabric parts of the 5-point belt, foot muff, safe2go seat cover.

You can treat stains on the outer fabric or lining of non-removable parts (or fabric parts that are combined with other materials) using a liquid, bleach-free soap. Always treat the whole area.This includes: the seat cover, the canopy, the carry cot cover itself, the storage compartment, the cover and the safe2go inlay, the pram booth cover, nursery bag and parasol.

The mattress can be carefully hand washed with lukewarm water. Do not use soap. Do not machine wash, do not tumble dry, do not iron and do not dry clean.

How do I adjust the 5 point safety harness?

To adjust the length of the shoulder straps, loosen the shoulder protectors from the belt by undoing the velcro. This will reveal the belt buckles. Adjust the length by sliding the buckles along both shoulder straps until your child is comfortably secure. After adjusting, press down the velcro on both sides to relock the shoulder protectors in place.

The back support contains three positions for the shoulder belts. To adjust the position, open the panel behind the back support. Loosen the shoulder belts by moving the attachment rings through the openings. Move the attachment rings through the desired openings so that the shoulder belts are positioned properly and click the panel back.

Regularly check the length and position of the belts and adjust, where necessary.

Why do the foam tyres lose their shape and become flat after some time?

Flattening of foam tyres is normal wear and tear; the same as shoe soles for example, which also wear through use. The wear depends on user conditions; temperature, ground, frequency of use, weather conditions, load, etc. The advantages of foam tyres continue to be intact, however: they never leak and are lightweight.

How do I secure the Igo footmuff?

Attaching the Igo footmuff

Undo the cover and bumper bar in order to create more space.
Undo the shoulder belt from the hip belt.
Do this by pushing the shoulder belts sideways from the insertion point on the hip belt.
Place the footmuff in the seat and open the zip.

There is a black polyester section with a round recess at the end of the footmuff.
This must be turned over towards the back of the footmuff.
Place the footmuff cover over the seat back support.
Make sure that the adjustment button for the back support ends up in the round recess.

Insert the shoulder belts through the appropriate opening in the footmuff.
Do the same with the hip belts and the central leg piece.
Re-attach the shoulder belt to the hip belt.