I have just installed the latest version of ZA extreme security 2015.
and now im getting a marked slowness on my system that wasn't there prior to that install. I can see the CPU usage when ide Is 30 - 80% and should be max 10%. I have also seen a flashing circle icon next to my mouse pointer as if something is loading in the background like when your pc first loads Windows. I'm using Win7 64bit extreme edition.

Re: performance issues since installing new version of Zone alarm exterme security 20

Hello;

Welcome to the Zone Alarm User Forum..

This Zone Alarm Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with Zone Alarm and need to be guided in the right direction to answer Questions about Zone Alarm..

The CPUusage increase could be a result of many things?Conflict with other Programs on your computer?

Limited available resources, Available Bandwidth, Dialup or Cable Modem, Time of day of download etc..

The following Forum link by Forum Moderator may explain the slowness on your computer..

Re: performance issues since installing new version of Zone alarm exterme security 20

the whole issue only started since installing the latest version of ZA extreme security. I uninstalled it and the issue disappeared

Originally Posted by GeorgeV

Hello;

Welcome to the Zone Alarm User Forum..

This Zone Alarm Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with Zone Alarm and need to be guided in the right direction to answer Questions about Zone Alarm..

The CPUusage increase could be a result of many things?Conflict with other Programs on your computer?

Limited available resources, Available Bandwidth, Dialup or Cable Modem, Time of day of download etc..

The following Forum link by Forum Moderator may explain the slowness on your computer..

Re: performance issues since installing new version of Zone alarm exterme security 20

Probably just a misunderstanding but the forum main aim is user-to-user help with common issues and not for reporting potential issues or bugs. Knowing that without you don't experience the problem does not unfortunately really help.

I would therefore suggest that you contact instead directly the ZA technical support a the link in my signature, look for the live chat icon ("contact us") at the main ZA support site. Its free for registered users.Try to follow all trouboeshooting steps they will suggest and always report back to them with positive of negative results.

If you manage to resolve the issue please come back here as your input (other than removing ZA) may help other users with similar problems .

Re: performance issues since installing new version of Zone alarm exterme security 20

Originally Posted by spymanUK

I have just installed the latest version of ZA extreme security 2015.
and now im getting a marked slowness on my system that wasn't there prior to that install. I can see the CPU usage when ide Is 30 - 80% and should be max 10%. I have also seen a flashing circle icon next to my mouse pointer as if something is loading in the background like when your pc first loads Windows. I'm using Win7 64bit extreme edition.

Re: performance issues since installing new version of Zone alarm exterme security 20

I have this issue as well.
Running Win 7 Ultimate x 64
AV is ZA ISS, problem started after update 13.0.208.000.
Update 13.1.211.000 did not repair the situation.
I uninstalled with the cleaner three times, still slow responding pc.
I turn ZA off.....pc back to lightning fast.

Re: performance issues since installing new version of Zone alarm exterme security 20

Originally Posted by MeOnMine

I have this issue as well.
Running Win 7 Ultimate x 64
AV is ZA ISS, problem started after update 13.0.208.000.
Update 13.1.211.000 did not repair the situation.
I uninstalled with the cleaner three times, still slow responding pc.
I turn ZA off.....pc back to lightning fast.

Hello;

Upgrades don't always go well for all users.

So yes by doing a clean uninstalling and reinstalling is like a fresh beginning and corrects a lot of upgrade issues.

The CPU usage increase could be a result of many things?Conflict with other Programs on your computer?

Limited available resources, Available Bandwidth, Dialup or Cable Modem, Time of day of download etc..

Running applications that keep a constant internet connection open will create extra cycles to be used for ZA. Your basically constantly pushing data through ZA that it has to analyze so there will be more resources used and 50% and more is not unusual with these types of applications.

Its always been this way with ZA its just how the ZA core technology works and it nothing that can be changed or fixed because its working as designed.