How have you been? I must say, when I
called last week, it was a pleasure
talking to you and John in shipping. You
guys really take care of your customers
and more of that is needed in this day
and age.Rick, Spring Grove Illinois

Just to keep you updated, over the
weekend we tested the sample seal screws
that you sent to us. We assembled them
into a sample core with an insert that
was held in by these screws. We then
pressurized the core with air to 80
P.S.I. and held it there all weekend to
see if it lost any pressure to tell us
if it was leaking. Happy to say that it
remained at 80 P.S.I. all weekend.
Needless to say we are very happy with
the performance of these screws. After
this test we feel good about going in
the direction that we are going. I
believe you will be hearing from us in
the near future. Once again thanks for
all your help on this, it is greatly
appreciated.
Fred, Rahway, New Jersey

I am very impressed with your team - this is perfect execution. This means a lot to me and all the operations team...Dominic, Canada

We really
appreciate all your help! Not only did
you meet all our demands but it was a
pleasure doing business with you-Thanks
again.R.J., CA

Zago's
"dedication, excellent customer service,
can-do/will-do attitude drove the sale
and [made us] a customer for life. . . .
We appreciate the assistance we received
on this order, [and] the speed and
skill [with] which our Purchase Order
was processed."Thanks, Gail

We've started adding the covers to our
machines now and refitting old units as
they come in for service. So far so good
will certainly stop so many coming back
with broken switches. Thanks for all
your help getting these to us so
quickly, I'll certainly be in touch if
we need anything else.Robert.F., U.K

“They just completed tests today and the
ZaGO seal passed with flying colors. It
was the best water seal of all,
especially compared to 2 versions
of…sealed switches (splash proof, not
waterproof).” Darren S., VA

“Thank you from all of us at
….Technologies. We were in a bind and
you came from far and beyond to make our
order and deliver to us in more than a
timely manner. As I noted on our
purchase order-our Production and Repair
Operations personnel love ya, as do our
customers who will now in turn receive
their product.” Corina R., AZ

“Thank you for
quoting right away! Previously I
couldn’t get straight answers from our
other vendors for this item…it seems
like they didn’t know their own products
anymore…” Bill D., MO

“The parts were
perfect, way beyond my expectations.
There will be a lot of really happy
engineers here to see your capabilities
with a short lead time.”Chris M., CA

“We received our
order today; the boots are great.”Marcelo P., NY

“You can pass this
up the chain. I know I am not a big
customer and $2k or so a PO is not going
to put ZaGO in the next step up business
wise, but the service I have received so
far has been excellent. You have been
very responsive to us and patient as we
mulled over our options and made our
decisions. You would not believe how
many companies I have sent web inquiries
to and receive no response or response
that makes no sense. Many more seem to
not respond to phone calls. Thanks,
again.”Bryan P., MD

“I would like to
extend our sincere appreciation for the
quick turn-around of components you
worked on. We try to align our
companies with those who provide
exceptional customer service. Your
representation of ZaGO was most
professional and truly one to be proud
of. We were able to meet all our
customer requirements without any loss
time in the production area. Again,
thank you for your attention to this
account.”Judy Y., CA

“I really
appreciate all your help with this
order. I see that the package is
already out for delivery. I think you
saved us a couple of days because we can
now assemble today and test for leaks
over the holidays. Otherwise we would
have had to wait until we came back just
to start the test, and then a couple of
more days to perform the test. I just
wanted to say thank you.”Mark R., PA

“We found the clear boot and black
toggle boot to be the perfect fit for
our project. Thank you for your help.”Jesus G., CT

Our philosophy here at ZāGO is that in
today’s world the goal should not be to
“arrive” but rather to constantly
improve our manufacturing processes and
products. We will continue to strive to
find ways not just to meet our
customers’ needs, but to always exceed
their expectations.