Testimonials

Hear from some of our satisfied customers

Kay H – Decoria Loose Lay ‘Australian Spotted Gum’

Job finished and looks amazing! So happy with the results. My husband and one other friend laid entire 3 bed house in about 4 days. They had never attempted anything like this before, but found the product extremely easy to use. Thanks for the tip on keeping blades new/sharp, really helped with cutting.

Appreciate all your help along the way, so extremely happy with how it turned out, looks like a new house!

Sandy M – Illusions Loose Lay ‘Mahogany’

Hi, i have attached some photos of the new floors i have laid today with your lovely illusions planks. They were really easy to lay and have made the room look a million bucks! Thanks for your great service and product.

Tania T – Decoria Loose Lay ‘Tasmanian Oak’

I just wanted to share a couple of pics of how my decoria Tassie Oak loose lay flooring turned out. I’m super pleased with the result and I was able to lay the flooring by myself in only two half days of work. Thanks so much for your advice on the product and especially the laying tips. It has been down a week & looks & feels great.
The new tenant got the keys today so will be good to see how it wears once he goes!

Claire B – Decoria Loose Lay ‘Grey Oak’

All went very smoothly from start to finish. Floor went down the day after it arrived and we are very happy. No before pics on my phone but I will scratch some up and forward you more pics once I get on my computer. The room isn’t quite finished as you can see but once it is looking more complete I will send more for you. Thank you Ben. PS I have been telling friends and family about what a great shopping experience it was too!!

Chris F – Decoria Loose Lay ‘Australian Spotted Gum’

I bought the Decoria Looselay Australian spotted gum and had it delivered to SA. Never have installed vinyl flooring and did this as part of a reno of a rumpus room. I found the product is very good and easy to lay. We’re really happy with the result and the flooring matches in with the paint choices and stair case I installed.

Overall, the experience was good and we’re happy with the product, your service and your prices are very good. Many thanks…

I have attached a few photos. Before is the room as it was before we bought the house. After is the room after the reno (lacking a bit of furniture).

Phillip H – Karndean Looselay ‘Ashland’

My wife and I laid 95% of the flooring in about 4hrs on a Saturday afternoon. It took me a full day to cut in around the edges as I firstly made up some templates out of the Masonite sheeting that came with the product as packaging. This helped me to trace the shapes to go around the corners and architraves onto the floor pieces then cut them out to fit. It is worth while taking your time with this as the results will be more satisfying.

The tools I used were a pencil, a couple of clamps and a straight edge like a level which I used to hold to my work bench while cutting length ways, Stanley knife to cut the edge, a flat and half round fine file to clean and refine the edges. A compound mitre saw for docking The lengths off at different sizes.

I always kept the factory edges against each other as it gave the best fit. The cut edges against the walls. This is the very first time I have ever use the product and will most certainly use it again. What is great is that everyone we have shown the floor too loves the result and have asked who we got to lay the floor and are very surprised when we tell them we did the job ourselves.

What we all like about it is how nice it feels under your bare feet while you walk on it! The instructions were very easy to follow and the factory cut edges on each tile were perfect in every way. It is a very easy product to work with and the instructions are simple to follow.

The level of service that we got from Ben at Integra Flooring was very professional. He was able to give us all the information that we needed and has sound knowledge on the product he sells. We saved money by buying directly from Integra flooring and the freight company that Ben had researched for us were spot on. There was no damage and it arrived Within the estimated time frames.

We have recommended Integra Flooring to our friends and anyone who asks us about our experience.

Leonie H – Decoria Loose Lay ‘Blackbutt’

I had a very positive experience ordering through Integra and I would recommend this company to anyone. Thanks for your help Ben you have been fantastic and very prompt (and patient :)) with my questions. It has been appreciated as this is the first renovation project I’ve done so I’m completely new to all of this. Adam the delivery driver was also prompt and friendly. I couldn’t fault this experience at all. I will endeavor to take some pictures as well. The decoria product seems like a high quality product and I’m happy with it. Thanks again for everything!

Michelle J – Karndean Looselay ‘Cambridge’

The buying experience was good. You were very helpful with my multitude of emails! This was a fairly new product and this colour wasn’t available in the local stores. So I did have some reservations about getting the right colour. I certainly wouldn’t have gone for a darker shade. I love my wooden look vinyl plank bedroom floors. It looks nicer and is a more appropriate flooring for the tropics, than carpet.

Judy T – Decoria Loose Lay ‘White Wash’

We have a unit which had a very old fashioned tile in the entry and found your company and the Decoria Looselay tile. After visiting your showroom and following the great service and information from Sean we decided on Decoria Looselay White Wash. The difference in the entry now is incomparable and the tile looks really elegant and modern and the quality is fantastic. We have another area to do and this tile will be our first choice.

Lee C – Allura Flex 1632 ‘Natural Concrete’

I just wanted to say a huge thanks for referring Terry to us for laying the Loose-Lay.
He was so quick and did such a fantastic job. He was so easy to deal with.
He makes both himself and Integra Floors look very professional.

Heather – Karndean Looselay ‘Winchester’

I believe that when you get great service it needs to be acknowledged. Too often we only hear from customers when things go wrong, but we are customers for whom you did it all right. Your service, turnaround, delivery, guidance, and follow-up have been great and after a few days of getting used to laying the floor the product is awesome as well.

Sue O – Decoria Loose Lay ‘Ash Brown’

I just wanted to write to you and let you know how we are going with our new flooring. I am very impressed with the flooring that you recommended and am so pleased I didn’t go for the sheet vinyl version. Thank you for explaining the differences in the types of flooring on offer. The flooring has been very good for my son who has always suffered with allergies with dust. It is also very easy to keep clean. The flooring and installation was completed as promised and the installation service that you recommended was fantastic. I would like to thank you for your professional and friendly service. You are a credit to Integra floors. I would have no hesitation in recommending your company to all my family and friends. Hope to see you again soon.

Jane P – QFloor Loose Lay ‘OAT’

As I walked down my ‘vinyl tiled’ hallway tonight, I realised I had not thanked you for the incredible support you gave me as I was buying my flooring! Best way I can do that is in a testimonial! Thanks again Ben for getting my flooring!

I want to thank Ben and Sean..their service was incredible! Ben from Integra sent me samples and extended endless patience with my questions and sample requests! When there was an issue in the delivery, Integra Floors handled it professionally and quickly. I am in love with my flooring and the exceptional service I received from Integra Flooring! I highly recommend Integra Flooring!

Simon H – Karndean Looselay ‘Copper Gum’

Our Karndean “copper gum” vinyl loose-lay tiles arrived as promised on the designated delivery day. This product is absolutely fabulous. I am not a tradesperson but the planks are incredibly easy to fit. With a bit of patience and a stanley knife the planks are easily laid in position.

As a pet owner, the vinyl is extremely pet friendly and we would never go back to a carpet floor. I would thoroughly recommend this product to all clients wanting a clean, hygienic, attractive and simple to lay flooring solution. Thank you again for your profession and friendly service.

Shane G – Karndean Looselay ‘Winchester’

Just a quick note to advise that I completed all my floors over the xmas period and must tell you that I am very impressed with the quality of the product and the ease of doing it yourself. Mate, thanks for all your help.

Michael & Lila W – Decoria Loose Lay ‘Blackbutt’

We have now picked up the order from the warehouse and if I am still in Australia when the floor is laid I will try and send you some photos!! Can I take this opportunity to thank you for your help and assistance, not to mention your patience throughout this purchase? It has been a pleasure doing business with you and we hope to see you again later in the year.

Rachael T – Qfloor Loose Lay ‘Rye’

Just wanted to let you know that after several months of wear and tear we still love the integra floors. Everything about them was amazing. Easy to lay,great look and so easy to clean. We’ve had lots of positive comments from people. Most can’t believe that it’s not wood but they all think it’s nicer to walk on than timber flooring as it has a softer feel. All in all we’re really happy so thank you.

Tracey & David – Karndean Looselay ‘Colorado’

Just thought we would drop you a line to thank you for the supply of the Karndean Arizona tiles. We picked them up on Thursday and laid them over the weekend. They were really easy to lay and cut, and we are extremely happy with the result.

Chris H – Decoria Loose Lay ‘Blackbutt’

Thanks for your follow up. I have installed the Decoria Looselay and we are very happy with it and it looks good. It feels like it’s good quality and the colour of the planks worked perfectly with our room colour scheme. I have not installed vinyl flooring before and I found your instructions simple enough to follow and I installed it successfully without a problem on a concrete subfloor. It is much easier install than laminate. I am still finishing the room as it’s an old house and the skirting boards needed replacing. I am happy to provide a before and after shot if you wish but the room may not be finished completely for a couple of weeks.

Avo K – Karndean Looselay ‘Ashland’

The Kardean floor is absolutely brilliant. I levelled the floor and laid the planks at random, as far as possible, with a 4 cut stagered step. Looks fantastic. I installed the skirting, kitchen cabinets and island bench after the floor was laid and the end result is worth the effort. Thanks for your time at the showroom and I am glad we deliberated intensely because we have ended up with a great floor. I will send a couple of pic’s shortly. We hope to see you again when our extensions and renovations are ready for flooring in the near future.

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Integra Direct is the residential division of Integra Floors, our well established commercial flooring business that has excelled in the industry since being established in 1999. Our focus is to provide DIY Flooring Solutions to the residential market by offering the Right Product choices with the Right Advice about these products all at the Right Price.