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Key Services

About

Telephone: 0800 0491307 - The Carphone Warehouse is Europe's leading independent retailer of mobile phones and services, with over 2,000 stores in 10 countries. Over the past 5 years, The Carphone Warehouse has built up a significant Telecoms business, which already contributes half of the Group's revenue and is set to be a major driver of future profitable growth.
Mobile phone retailers offer lots of different services and guarantees and it is vital that you shop around for the best deal tailored to your individual needs. To ensure best customer service, The Carphone Warehouse offers various guarantees to all its customers.

Specialist Services

The Carphone Warehouse Price Promise signifies that we won't be beaten on price and applies only to mobile phone handsets sold with a network connection (which excludes PDAs and accessories). Our Ultimate Price Promise applies to price drops on mobile phone handsets sold with a network connection only (which excludes PDAs and accessories). If within 14 days of buying your mobile phone you are not entirely satisfied, we will be happy to change your phone, network or tariff for you where permitted. Phones sometimes go wrong, but don't worry because The Carphone Warehouse offers a comprehensive repair service, even if you bought your phone elsewhere!