Lost time injuries per million working hours (employees and contractors)

Operational process safety events

Tier 1 [B]

41

35

49

41

51

57

65

91

n/c

n/c

Tier 2 [B]

89

86

117

110

169

194

246

308

n/c

n/c

Illnesses

Total recordable occupational illness frequency (TROIF)

0.5

0.4

0.3

0.4

0.6

1.0

0.8

0.5

0.7

0.8

Illnesses per million working hours (employees only)

Security

Using armed security (% of countries)

20

21

14

17

19

24

19

17

14

9

Using armed company security (% of countries)

1

3

1

1

1

1

3

0

1

1

Using armed contractor security (% of countries)

11

10

3

7

8

10

8

10

9

6

[A]

In line with industry standards, we distinguish three contract modes. Mode 1: contractor/supplier performs work under Shell’s HSSE Management System (HSSE MS); Mode 2: contractor/supplier performs work under its own HSSE MS, which is materially equivalent to Shell’s HSSE MS; Mode 3: contractor/supplier performs work under its own HSSE MS. Also in line with industry standards, we report on safety performance only for contract modes 1 and 2.

[B]

Process safety events classified according to guidance from the IOGP and API. In 2019, there were nine Tier 1 sabotage-related events.

Data obtained from an internal survey completed by the senior Shell representative in each country.

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