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Changing my PIN

Want to change your PIN? It's easy, but remember you need to turn on use of PIN before you can change your PIN.

Step of :

0000

1. Find "Change PIN"

Tap Settings.

Tap Phone.

Tap SIM PIN.

Tap Change PIN.

2. Change PIN

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. Log on to My Account to get the PUK. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from Virgin Mobile.

Key in your current PIN and tap Done. The default PIN is 0000.

Key in a new four-digit PIN and tap Done.

Key in the new PIN again and tap Done.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. Log on to My Account to get the PUK. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from Virgin Mobile.

3. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.