Thursday April 13, 2017

Leaked images have revealed that Microsoft is offering a "self-service" refund system, which is great news for those of us who are routinely tricked into buying bad ports and other trash on the Xbox or Windows Store. It is actually very similar to what Steam has been doing: gamers can get a full refund if the game was purchased within two weeks or has less than two hours of playtime. I wonder if Sony and Nintendo will follow suit.

آ…games are "eligible for self-service refunds within 14 days of purchase if you have less than 2 hours of play time across all accounts." However, "DLC, season passes, and add-ons are not eligible for self-service refunds." Additionally, "the game or app must be downloaded and launched before requesting a self-service refund" and "you must wait for at least 1 day after the game or app's release before requesting a self-service refund." Microsoft also states that "certain Windows 10 apps may not be eligible for self-service refunds" and it "reserves the right to block access for users who abuse self-service refunds."