shower control, dial type

Hi -
We had a Kohler shower control installed about a year ago. Now it is
coming off of the shower wall and I can't get it to screw back in. I
can only turn it so far. THere is a gap between the base and the
shower wall. I can see threads but I can't get the unit to screw back
in.
Any advice would be greatly appreciated!
Jon

Log in

HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.