15. Regulation of the Federal Minister for Economics and labour with the education rules insurance insurance clerk for the teaching profession

On the basis of article 8 of the vocational training Act, Federal Law Gazette No. 142/1969, as last amended by the Federal Act Federal Law Gazette I no. 79/2003, is prescribed:

Teaching insurance insurance clerk

§ 1.

The teaching of insurance insurance clerk is decorated with an apprenticeship of three years.

Professional profile

§ 2.

Through the vocational training in teaching and in the vocational school trained apprentice should be enabled independently, professionally and independently carry out the following activities:

1 customers in insurance matters, advise and support, perform work relating to reminders, action and collection 2., 3. damage assessment and damage test involved, carry out work in the claims processing, 4 for the acceptance of applications, editing and creation of policy involved, offer elaborate 5. and calculate, complaints edit 6, 7 administrative work with the help of operational information and communication systems perform, 8 on the operational accounting and cost accounting work with , 9 statistics, files, and files apply, wait and evaluate.

Professional image

§ 3.

(1) for the training, the following job description is set. The specified skills and knowledge are starting to give graduates the apprentice to carry out qualified activities on behalf of the career profile that includes in particular independent planning, performing, check and optimize at the latest in the specified year.

POS.

1st year of training

2. year of apprenticeship

3rd year of training

1

The teaching

1.1

Economic position of the institution

1.1.1

Basic knowledge of the Organization, the communication, the tasks and services arising from the position of the company within the scope of the economic

Knowledge of the Organization, the communication, the tasks and the services arising from the position of the company within the scope of the economic

1.1.2

Basic knowledge of the industry position and its relations with the rest of the economy

–

–

1.1.3

–

Knowledge of the market position, the company-specific contacts with the respective clients, contractors, customers, parties, patients or clients and their behaviour

1.1.4

–

Knowledge of the location influences relevant to the operation and customer behavior

1.1.5

–

Knowledge of the legal form and basic knowledge of the specific legislation, as well as the resulting tasks of teaching

Relevant correspondence work, work with incoming and output drop, evidence and records

2.3.8

–

Knowledge of relevant foreign language terms

2.3.9

–

Basic knowledge of the sector and customary means and ways of marketing, advertising and public relations

Knowledge of the sector and customary means and ways of marketing, advertising and public relations

2.3.10

–

Assisting in the care and advice to customers, clients, patients, or parties

2.4

EDP

2.4.1

Basic knowledge of the structure of business computing (application and task of computing in the operational organisation such as word processing, calculation, order management, accounting and warehousing)

Knowledge of the structure of business computing (application and task of computing in the operational organisation such as word processing, calculation, order management, accounting and warehousing)

–

2.4.2

–

Knowledge and application of the operational institutions of EDP (hardware, software, and operating systems)

Knowledge of the customary procedure for late payment, reminder system

4.5

Accounting

4.5.1

Basic knowledge of the operating accounts and the corporate accounting documents

–

–

4.5.2

Basic knowledge of postings and assignments; Perform simple, relevant work

Corporate booking work and create analyses and statistics

4.5.3

–

Knowledge of the unit kontenrahmens

5

Advanced beginner

5.1

–

–

Knowledge of the operational cost accounting and pricing

5.2

–

Basic knowledge of the controlling

5.3

–

Knowledge and involvement in the Dunning and collection proceedings generally, and specifically in the insurance sector

6

Insurance

6.1

Knowledge of the legal bases of the insurance industry (such as company law, commercial law, consumer protection)

–

6.2

Knowledge of the insurance contract law (insurance), of the insurance supervision law (UAC) as well as the other insurance basics

6.3

Knowledge of the structure of tariffs and tariff

6.4

Overview of the individual insurance lines

6.5

Acceptance of applications, editing and policy creation

6.6

–

–

Basic knowledge of reinsurance and co-insurance

6.7

Knowledge about the interaction of internal and external organization in the various areas of insurance, as well as with other companies in the insurance industry

6.8

Knowledge and application of foreign language terminology

6.9

Knowledge of insurance-related taxes and charges

6.10

–

Knowledge of the various forms of distribution and sales organizations

6.11

–

Knowledge and assisting in the sale (acquisition) of insurance contracts

6.12

–

Advice on insurance issues

6.13

–

Working out and calculate offers

6.14

–

–

Maintenance and modification service

6.15

–

–

Resolving insurance contracts

6.16

–

Knowledge of the performance right

6.17

–

Damage assessment and damage testing

6.18

–

–

Claims handling, proper behavior when unjustified claims

(2) for the training in the professional knowledge and skills (with particular attention to the operational needs and requirements (on the personality education of the apprentice to make sure to give him the key qualifications required for a specialist with regard to self-competence (such as self-assessment, self-confidence, self-reliance, resilience), social skills (such as openness, teamwork, conflict resolution skills), methodological competence (such as presentation skills, rhetoric in the German language, communication ability in the fundamentals of the English language) and competence for self-directed learning (such as standby)) , Knowledge of methods, ability to choose of appropriate media and materials) to mediate.

In force

§ 4.

This Regulation shall enter into force January 1, 2004.

Transitional provisions

§ 5.

(1) the training requirements for the teaching profession insurance salesman, Federal Law Gazette II No. 344/1990, occur upon the expiry of the 31 December 2003 override.

(2) apprentices, which at December 31, 2003, insurance salesman are trained in the teaching profession, can further be trained according to the training provisions listed in paragraph 1.

(3) the lumberyards that insurance businessman according to the training provisions listed in paragraph 1 have been completed in the teaching profession, are fully expect insurance insurance clerk on the apprenticeship in the teaching profession.

Bartenstein

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