Cancellation of Orders
7. We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame.
8. We will not entertain any cancellations once the order is confirmed and submitted by the customer.

Confirmation of Orders
9. We will send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action.

Exchange & Refunds
10. All our goods sold are non-exchangeable and non-refundable.

Feedback
11. We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us at Tel: 6844 2235, Email: info@cs2singapore.com
Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to BusinessTrust SecretariatMr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sghttp://www.commercetrust.com.sg