Thought for the day...

Successful communication and interpersonal skills

Overview

This is a powerful two day programme that will help you to understand and develop your relationships with others.

Dealing with other people can sometimes be much more complicated than even the most sophisticated technical problem or business dilemma. But as with such problems and dilemmas, there are effective techniques you can use to manage your working relationships more successfully.

We all depend on other people for success. Yet how many of us can honestly claim to excel in our working relationships with other people? Couldn’t we all achieve more by examining and improving our interpersonal skills?

This outstanding two-day programme has been developed specifically to teach you the interpersonal skills that lead to more effective, more satisfying, more rewarding relationships with those around you.

Training objectives

This powerful programme will give the participants:

An appreciation of how others really see them

The ability to handle gracefully, but with authority and self-confidence, surprising or awkward people and situations

Skills to communicate more effectively, even in the most complicated situations

Tools to prepare in advance for the difficulties encountered when working with a wide range of people and personalities

An understanding of how to relate more effectively to their colleagues, their staff and their managers

All participants will leave the programme with a plan for the actions they will take that will build their interpersonal relationships and help them to achieve results.

Audience

This course is appropriate for all levels of staff.

Format

This is a highly participative two-day workshop which will leave participants eager to apply their new skills and insights immediately!

Special features

The Strength Deployment Inventory discussed in session 5 of this programme is a practical tool for measuring an individual’s motivational value system. Each participant will emerge from this course with their own Inventory – an invaluable tool to assist them in putting into practice what they learn on the programme.

The expert trainer

Nick is an outstanding trainer with over 15 years’ experience in major ‘blue chip’ organisations. He worked in HR, training and sales management for such organisations as Honda, Raychem, W H Smith and Filofax before starting his own consultancy and training business in 1999. He now works in partnership with organisations of all sizes and runs both in-company courses / workshops and public / open programmes nationwide. His clients include BT, RBS, Taylor Woodrow, Hawksmere, Capita, Teacher Training Agency, The Duchy of Cornwall, Hampshire Police and a host of others. A very popular trainer, continually following and embracing new ideas and best practice, he is particularly adept at sharing his own very effective approach to presentation skills. See what course participants and learning and development managers say about him:

‘A big, big thanks for your two sessions today – they went down a storm!’
Oxford Magnet Technology

‘Nick was a brilliant trainer and got our most reluctant employees to participate and enjoy the day.’
Orion Cleaning Group

‘Of all the training courses I have attended over the years (and there have been a few), this was the most consistently relevant.’
Sennheiser