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REVIEW RESERVATION

Review, change, or cancel reservations made on Super8.com. If you need additional assistance, please call 1-800-454-3213 (1-877-202-8812 from Mexico).

Check in and service was fine. The location was good, near I 85, and fast food places. The only issue was that the remote control did not turn on or off the television. Volu...
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Check in and service was fine. The location was good, near I 85, and fast food places. The only issue was that the remote control did not turn on or off the television. Volume and changing the channels worked just fine. Very skimpy on the breakfast selection.« less

The service while we were at your facility in Piedmont was great. I do not remember the gentleman's name that helped us the evening we came in, but he was great! He was help...
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The service while we were at your facility in Piedmont was great. I do not remember the gentleman's name that helped us the evening we came in, but he was great! He was helpful and courteous. The items that were not good was that the sheets had stains on them and I left a pillow behind, a nice foam rubber pillow, and even though I called within 10 minutes of leaving the facility, they said they could not locate it. I know I left it there.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Kb J
First, thank you for staying at the Super 8 Motel recently and sharing your feedback with us. Your satisfaction and feedback are very important to our success.
I would like to personally apologize for what you experienced here recently. I assure you that what you experienced is far below our standards and is unacceptable. Our entire hotel team is dedicated to improving the overall guest experience every day and your feedback will allow us to learn from our mistakes to ensure no other future guest experiences what you did.
Again, thank you for your feedback. Should your travels bring you back to Piedmont in the future, I hope that you will consider staying with us again. I would like you to experience the service, cleanliness and amenities that we are all very proud of.
Thank you,
Jerrome Lewis
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