NAV 2007: LU1835: Connection to the LiveUpdate server failed

I recently bought a Sony Vaio (new) with pre-installed Windows XP Pro. Also had Norton Internet Security 60 day trial pre-installed. When I tried to do live update I would get the following error:

"LU1835: Connection to the LiveUpdate server failed"

Since I use Norton Anti-Virus on all my other machines (40 person shop) I decided to uninstall the 60-day trial and install the plain old anti-virus product (NAV 2007). Same error occurs! This happens whether I am running LU in Interactive mode or Express mode. Also, this message occurs after I accept the list of published updates during the download & install portion of the update procedure. I have already run through the solution on the symantec web site (to no avail).

LucF: Yes - I have seen that support page from symantec. The first thing I tried was downloading the latest liveupdate and installing that. Next, I ran symantec's fix it tool. This reported that symantec settings were ok. Still no result! Finally, I just did away with norton internet security and installed NAV 2007. Thought a clean install would do the trick but, no - i still get the same error. Now when I run symantec's fix it tool i get an error saying the utlity needs a browser with active x and java script enabled to run properly. I verified that both active x and java script are enabled in Internet Options. I'm ready to reformat -- this is a new machine and I've never really been happy with pre-configured machines anyway. . .

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