JewelMaze insures each purchase
during the time it is in transit until it is delivered to you. We
require a signature for any product delivered, at which responsibility
for your purchased product passes to you. If you have specified a
recipient who is not you for delivery purpose (for example as a gift)
then you accept that evidence of a signature by them. This is an
evidence of delivery and fulfillment by JewelMaze and transfer of
responsibility in the same way.

RETURN / REFUND POLICY :

To Return a product you need to follow
these steps:

1- In order to get a defective item replaced or return the item that does
not fit you, contact Customer Service via email atCare@jewelmaze.comor
What’s app us on +918828100520, within 7 days from the date of delivery. The
defective product or part will be recalled, and a replacement will be
shipped In 4-5 Working Days, or we will refund your money.2- Replacement will be given on Damage & Wrong Products Only.3- Complaints will be raised within 3 days’ time only after receiving the
product.4- Once we receive your mail or what’s app our executive shall review your
case and shall provide you an amicable solution. You shall have two options
for your RefundA - Bank Transfer For Cash On Delivery And Prepaid B – JewelMaze Gift Card of same Amount which can be used, for any future
purchase at JewelMaze.com

DON'T LIKE / NOT NEEDED ANYMORE:

1 In case of the product not meeting your requirements or expectations but
does not involve any error on our part, you may choose to raise a return /
replacement request within 3 days of the order which is NOT Used or Damaged
in any way.2 Upon receipt of the order back to us, we will issue the refund /
replacement of the same after DEDUCTING a Re-Stocking FEE of Rs. 300/-

*While we shall try to accommodate all your return requests, we may not be
able to accept return or replacement request under this 7 Day Return
Guarantee:

• Any product that exhibits physical damage to the box or to the product• Any product not in its original condition• Any product that is returned without all original packaging and
accessories, including the retail box and all other items originally
included with the product at the time of delivery• Any product without a valid and readable serial number, including but not
limited to products with missing, damaged, altered, tampered, or otherwise
unreadable serial number• If customer denies to accept the shipment, after the order has been
shipped or is about to be delivered, then JewelMaze is not responsible for
any kind of refund or replacement.