NOTE: Due to the Academy store's annual inventory review, orders placed between February 28 and March 5 for books, brochures and other physical items will begin shipping on March 6. Digital products are not affected.

Coding and Practice Management Consultations

HOW TO REGISTER:In the quantity (QTY) field, enter the number of consultation hours or days that you wish to purchase. Example: QTY of 2 equals two hours or two days. Hourly consultations are done by phone; daily consultations are done both on-site and by phone.

Not sure how much to order? Email consulting@aao.org with "Private Consultation Request" in the subject line, and include a complete outline of the services you require along with your name, phone number and best time to contact you.

Academy Private Consultation Services - Terms and Conditions

I am purchasing the selected number of hours or days (at the cost of $300 member/$750 nonmember per hour or $4500 member / $9500 nonmember per day) for consulting services from the Academy’s expert coding and practice management staff.

The Academy recognizes that the personal, financial and operational information of physicians and practices is of a sensitive nature and will not be shared with any outside persons or payer.

I recognize that all information provided by the American Academy of Ophthalmology and its employees is based on the information deemed to be as current and reliable as reasonably possible. The Academy does not provide legal services or advice. Coding and practice management involve complicated processes, continually changing rules, and the application of judgement to factual situations. The Academy does not guarantee or warrant that either federal or commercial payers will agree with the Academy’s information or recommendations.

If applicable, any chart documentation provided by me will not have already been submitted for payment. I warrant that the scope of work requested does not involve audits currently under scrutiny by any payer or government office.

DISCLAIMER: The Academy shall not be liable to you or any other party to any extent whatsoever for errors in, or omissions from any such information provided by the Academy and its employees. The Academy’s sole liability for any claim connected to its provision of coding and practice management information shall be limited to the amount paid by me to the Academy.

How does the consultation take place: in-person or by phone?Hourly consultations are provided by phone; daily consultations are generally on-site and in-person.

What's included in the price of daily consultations?

Up to two-hours pre-planning phone call

Four hours of on-site consultation (includes travel, lodging and meals)

One hour of follow-up via phone/email to review summary report

What types of guidance will the Academy's experts provide?Each private consultation is tailored towards your unique situation. For example, our experts can advise you and your team on special topics such as unique modifiers, or how to conduct internal chart audits of E/M and Eye visit codes, or help you create an efficient billing process that optimizes collections perfornance. You are encouraged to suggest topics for discussion and prepare a list of questions.

Is there any limitation on the type of records the consultants review?Our experts can review records which haven't been submitted for payment yet.