About Us

How the Clean Team Has Earned a Reputation as Townsville’s Preferred Professional Cleaning Company among Businesses, Homes Owners, Tenants and Real Estate Agents.

My name is Phil Chamberlain and along with my wife Sophie, we’ve owned and operated the Clean Team since 1999 when we left fast-paced Sydney for the serene surroundings of Townsville. The opportunity has proved to be one of the best decisions we’ve made. With the arrival of our children, our lives have never felt so complete.

Bitten by the Entrepreneurial Bug at an Early Age.

After leaving school, I studied to become a Structural Draftsman, but the idea of being stuck behind a desk all day didn’t appeal to me. I started to use commercial cleaning as a way of earning money until I could figure out what direction I would like to take in life. Right from the start, I knew I wanted to go into business for myself. My first business venture was a partnership in an Anti-Graffiti business in Sydney back in the 1990’s. We removed graffiti during the day, and after hours, I took on a few commercial cleaning clients.

I quickly found my commercial cleaning clients wanted more than just having their premises cleaned – they required regular carpet cleaning, window cleaning and blind cleaning, their own homes cleaned, pest control, garden maintenance and handyman services. Since I had a captive market, I realised I had to expand the services I was offering to serve them better.

I quickly established working relationships with existing commercial cleaning clients offering a greater variety of cleaning services.

Quality Assurance Through Technology and Training.

With a mission to satisfy the most demanding clients and keep our business in line with current trends, I am constantly on the lookout for new technology and machinery. I specialise in carpet and upholstery cleaning and are fully accredited to clean your carpet to Australian Standard AS-3733. We only import American made machines because they are the best and give excellent results.

To keep our knowledge current and remain accredited with the Institute of Inspection, Cleaning and Restoration Certification (IICRC), my technicians and I regularly undertake study modules, compulsory training sessions and exams.

Reputation Built on Referrals.

With over 25 years in business, we have developed a strong business ethic – to serve our clients as if they were part of our family. Our own son suffers from allergies, and we recognise the difference a clean premises can make to the well-being of allergy sufferers.

Our commitment to always putting our clients first, has earned the Clean Team the reputation of being the most referred professional cleaning company in Townsville. Many real estate agents rely on us for cleaning the properties they manage.

We are also honoured to have some of Townsville’s most reputable businesses including Page and Pearce, Century 21, NQX, Toll Freight Services, McGrath Real Estate and Thrifty Car Rental as regular clients.

Driven to Support Causes Close to Our Heart.

One of the reasons we’re driven to succeed in business is because it enables us to fulfil a desire to help others who are less fortunate. We have made a commitment to actively support two charities, Just4kids Children’s Charity and NQ Wildlife Care. As parents and as admirers of wildlife, these appeal to us. We have investigated them thoroughly and found they have a high level of integrity and dedication to their cause. Besides the monetary support we provide to these organisations, we make use of every opportunity to promote these charitable organisations to our clients, family and friends.

Experience a Personalised Cleaning Service Beyond Your Expectations.

Now you know a little bit about the Clean Team, are you willing to experience a premium cleaning service which guarantees your requirements will be met? So you never again have to worry about the standard of work you’re receiving, whether technicians are adequately insured or how trustworthy they are with you keys….

Yes, we know it isn’t easy to choose a cleaning company you can trust. Besides there are so many dubious fly-by-night operators in the industry trying to get your attention. Their ridiculously low prices make you wonder if they will be able to deliver on their promises.

…or leave you wondering if you’ve made another wrong decision.

We hope you are open to the idea of working with us to experience a level of cleanliness you never knew possible and enjoy the assurance of interacting with professionals who treat you with respect, as if you were part of their own family.