Please note that the delivery times in the table below are estimates and do not apply to Burberry pre-ordered or personalised items. An estimated shipping time for your order will be available to view on the checkout page before you confirm payment. Estimated delivery times are subject to the acceptance of your order and will be calculated from the date on which your order is placed, unless otherwise specified. Different terms and conditions may apply for different shipping destinations.

If a shipping cost promotion is available the reduced shipping cost will be displayed at checkout.

If you have a pre-ordered or personalised item, delivery times could take longer than stated in the table. Please refer to checkout for estimated delivery times.

We are only able to deliver to the shipping address provided on your order. Changes are not permitted once your order has been placed.

UK ONLY

In certain circumstances if the first delivery attempt to your specified address in the UK fails, you may be notified by UPS that your order is available to collect from your local UPS Access Point location. Please follow the instructions on the card provided by UPS and contact customerservice@burberry.com if you require further information. The availability of this service is not guaranteed and is subject to restrictions.

Please note: we do not deliver to freight forwarding addresses or PO Boxes.

Please allow additional time for personalised items. An estimated delivery time for your order will be available to view in checkout.

Please note: we do not deliver to freight forwarding addresses or PO Boxes.

Due to strict trading agreements and other restrictions, we are unable to ship the following items (indicated with an X) to certain locations.
Please note that for locations marked with *, information on shipping restrictions relating to make-up and nail polish are noted below.
We will notify you of any restrictions affecting your order at checkout.
We are only able to deliver to the shipping address provided on your order, changes are not permitted once your order has been shipped.
Please note that for locations marked with *, information on shipping restrictions relating to make-up and nail polish are noted below.
We will notify you of any restrictions affecting your order at checkout.
We are only able to deliver to the shipping address provided on your order, changes are not permitted once your order has been placed.

Delivery locations

Make-up

Fragrance/Nail polish

Exotic skins

Furs

Australia

X

X

Bulgaria

X

Canada

X

Cyprus

X

Estonia

X

Hong Kong S.A.R

X

Japan

X

X

Kuwait

X

X

Latvia

X

Lithuania

X

Macau S.A.R

X

X

Malaysia

X

Malta

X

Qatar

X

X

Romania

X

Russia

X

X

Singapore

X

Slovakia

X

Slovenia

X

South Korea

X

Switzerland

X

Taiwan Area

X

X

Turkey

X

X

X

UAE

X

X

United States California and Delaware

X

US Military Bases (AFO/FPO)

X

X

X

X

In addition there are restrictions on jewellery orders to Russia.

We will notify you of any restrictions at checkout or before your order is shipped.

We cannot ship fragrance and nail polish orders to Mallorca, Spain.

It may not be possible to deliver fragrances and nail polish to restricted areas in South Korea, Taiwan Area, Japan, Malaysia and certain other locations.

Shipments to these locations are subject to strict controls by local customs authorities and as a result delays may occur for reasons outside of our control.

Please note you may be contacted by our courier and/or customs clearance broker to provide certain information and authorisation for them to act on your behalf to import your order. If you do not provide authorisation when contacted, you may become responsible for the import and any import duties or other fees charged.

We are unable to ship make-up and nail polish products to South Korea. Please note that fragrance products are not affected by this restriction.

You can now shop online at Burberry.com and on the Burberry app and collect your order in selected stores as early as the following day. Designed around your lifestyle, the complimentary delivery option also gives you the opportunity to experience our personal in-store customer service. Items can be collected at your convenience and can be returned using our free Returning your Purchase process.

Beauty products and fragrances may arrive in store at different times as they cannot be shipped with other products.

To find a store offering this service, select a location below. Please note, Collect-in-Store is only available in selected stores.

Select location

Select store

Please note estimated delivery to the Burberry store will be:

3-4 working days

Please note collection times from the Burberry store will be:

Next day (if ordered Monday - Friday before 3pm local time)
Two working days (if ordered after 3pm local time Friday, at the weekend or on a public holiday)

Please note estimated delivery to the Burberry store will be:

3-5 working days

Please note collection times from the Burberry store will be:

Next day (if ordered Monday - Friday before 3pm local time)
Two working days (if ordered after 3pm local time Friday, at the weekend or on a public holiday)

Please note collection times from the Burberry store will be:

Next day (if ordered Monday - Thursday before 15:00 local time)
Two working days (if ordered after 15:00 local time Thursday, on Friday, at the weekend or on a public holiday)

Please note estimated delivery to the Burberry store will be:

1-5 working days

Please note collection times from the Burberry store will be:

Next day (if ordered Monday - Thursday before 3pm local time)
Two working days (if ordered after 3pm local time Thursday, on Friday, at the weekend or on a public holiday)

Please note collection times from the Burberry store will be:

Next day (if ordered Monday - Friday before 3pm local time)
Two working days (if ordered after 3pm local time Friday, at the weekend or on a public holiday)

Please note collection times from the Burberry store will be:

Next day (if ordered Monday - Friday before 3pm local time)
Two working days (if ordered after 3pm local time Friday, at the weekend or on a public holiday)

Please note collection times from the Burberry store will be:

Next day (if ordered Monday - Thursday before 3pm local time)
Two working days (if ordered after 3pm local time Thursday, on Friday, at the weekend or on a public holiday)

Please note collection times from the Burberry store will be:

Next day (if ordered Monday-Friday before 19:00 local time)
Two working days (if ordered after 19:00 local time Friday, at the weekend or on a public holiday)

Please note estimated delivery to the Burberry store will be:

2-3 working days

Please note collection times from the Burberry store will be:

Next day (if ordered Monday - Thursday before 3pm local time)
Two working days (if ordered after 3pm local time Thursday, on Friday, at the weekend or on a public holiday)

Please note collection times from the Burberry store will be:

Next day (if ordered Monday - Thursday before 3pm local time)
Two working days (if ordered after 3pm local time Thursday, on Friday, at the weekend or on a public holiday)

Please note estimated delivery to the Burberry store will be:

3-4 working days

Please note estimated delivery to the Burberry store will be:

3-4 working days

Please note estimated delivery to the Burberry store will be:

4-6 working days

Please note estimated delivery to the Burberry store will be:

2-3 working days

Please note estimated delivery to the Burberry store will be:

2-3 working days

Please note collection times from the Burberry store will be:

Next day (if ordered Monday - Friday before 3pm local time)
Two working days (if ordered after 3pm local time Friday, at the weekend or on a public holiday)

Please note estimated delivery to the Burberry store will be:

3-4 working days

Please note estimated delivery to the Burberry store will be:

2-3 working days

Please note estimated delivery to the Burberry store will be:

3-4 working days

Please note collection times from the Burberry store will be:

Next day (if ordered Monday - Friday before 5pm EST).
Two working days (if ordered after 5pm EST Friday, at the weekend or on a federal holiday)

To use this service, select the Collect-in-Store option at checkout and choose a store from the menu. If you are collecting your item in another country, please select ‘Shipping to a different country?’. You will then be redirected to the Burberry site in your chosen region to complete your order.

Once your order has arrived in store you will receive a notification email inviting you to come in store to collect your purchase. We will keep your order in store for 10 days before it is returned and a full refund issued to you, unless your order includes pierced jewellery or a personalised item(s) that cannot be returned for an exchange or refund. This does not affect your statutory rights.

When collecting your items, please ensure that you bring a copy of your order confirmation email and the card used to purchase the items. If you would like someone to collect the order on your behalf, please also provide your signed written permission in addition to the above.

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