Smoking is prohibited at the concert venue, except in the designated area.

No alcoholic beverages may be brought onto the Ironstone Vineyards property.

Guests are subject to search and all alcohol will be confiscated.

Guest may bring 1 sealed bottle water into the venue.

No camera, video or audio equipment is permitted into the amphitheatre.

No food, beverages, coolers, cans, bottles, pets or umbrellas are allowed into the venue.

Low beach chairs and blankets are allowed into the General Admission section. Low beach chairs are defined as: Lawn chairs at concerts must have a seat lower than 12″ from the ground, and the back must be lower than 32” from the ground. NO HIGH BACK CHAIRS WILL BE ALLOWED INTO THE VENUE.

CONCESSIONS
Buffet concert ticket packages are available. Concessions will be available inside the venue including a limited food menu, as well as wine, beer and other beverages.

ACCESSIBLE SEATING
Special need seats are available at all price levels. Please call for information.

INFORMATION REGARDING CHILDREN
All children, regardless of age, are required to have a ticket. All children must be able to sit quietly in their seats throughout the show. Please kindly consider others when deciding to bring small children to the concert.

VENUE RULES
If the behavior of concert attendees adversely affects any other party’s enjoyment of the show, or is determined to be unsafe, the attendees in question will be asked to leave. The views and opinions expressed by artists do not necessarily represent the views and opinions of Ironstone Vineyards. Ironstone Vineyards is not responsible for tickets purchased through a secondary vendor. Only tickets purchased directly from Ticketmaster or its authorized vendors are valid.

Hello !! Is it true that the gates open one hour before show time? Doesn’t seem like much time, that’s why I am asking. Can you estimate just how soon people get in line? For someone as big as Toby Keith? thank you in advance.

Hello, I’ve read a lot of reviews on Yelp from 2018 and older regarding the road to the amphitheater and parking lot problems before and after the show. Many complain about no staff directing traffic and how it took them 1-2 hours to get out of the lot as well as the road to the event being so slow they got to the concert after it started (unfortunately they don’t say how early they left). Is this still an issue in 2019? Is it possible to park in Murphy’s and walk to your amphitheater? Thanks!

Parking has improved, parking is free and you can come as early as you like. There is no overnight parking however. We hope you have a great time. There is also a sipshuttle that can bring you here at select locations visit sipshuttle.com for more info

Its going to be 108 degrees on the july 28th Alison Krauss show… any accommodations within the venue to help deal with this intense heat aside from bottled water? Cooling stations or spray misters in certain areas? or? I want to take my daughters to see this show but sitting in direct sunlight in 108 degrees will not be tolerable for them so Im hoping there is some way to deal with the heat!

Are there vegetarian options for concessions? Looking for something substantive like vegetarian sandwiches or burgers, and not just fries or chips. Just wanted to check so we can plan on whether we can eat at the event or should eat beforehand. Thanks!

I have handicapped seats in the reserved seating area, Section F seats 1 and 2. Are there chairs there? Can I bring my own chair? I have a hard time getting out of a folding chair like the ones I see in the photos.

Question for admin. You have ADA seating and one companion…what about parking. Is there handicap parking or is there a drop off area close to the entrance? We had attended the Moody Blues concert and I remember it being quite the walk. We would like to do the Felder/L.R.B. concert…
Thank you in advance!!

Thanks, Brenda for your question! We do have two handicap parking areas, one will fill up quickly for it is closer. You can also drop off close to the tasting room and take the Elevator down into the bowl area. I hope that helps please lets us know if you tried that rout and if it was the best way to do it. We love your input. Enjoy the show!

Have never been to show at your venue. Are all seats (not ones brought to sit in general) folding chairs without arms? Also if chairs are as I describe are patrons allowed to bring in a seat cushion to put on chairs to be more comfortable?

My parents would like to come to a show but the shorty chairs are two low for them. I noticed at the show Tuesday night, there were a few people with the taller chairs but they were off to the side, appeared to not be in anyone’s way and also near folks with wheelchairs. Is this a special designated area?

Yes, that could have been the Wheelchair assessable area that you are talking about. Only lawn tickets require low chairs. If you buy the seated area those chairs are normal hight. I hope that helps answer your question. Thank you!

I have Celiac and Hashimoto’s disease and my food allergies/intolerance list is very high (no grains, no soy, no dairy, no nightshades). I see you don’t allow food and drink from the outside, however if I eat food that’s been prepared in a contaminated area (cutting board with crumbs, oven that has touched bread, sauce with soy gets on my food) I will become very sick. What is your advice for someone like me and my dietary restrictions? Can I bring food in with me?

There is a good chance that security will no allow you to bring outside food in. You can ask the head of security and show him/her a doctors note. But I would strongly suggest you eat before you go just in case. You may also bring an unopened bottle of water with you. I hope that helps!

Regarding Creedence Clearwater 2018: We have seen a concert at Ironstone and it is by far my favorite venue, but we have a major problem. Like a few others I saw on this thread, we assumed that the buffet ticket at $65 a person with another $17 processing fee included the show as well. Ticketmaster just told me your venue is not accepting refunds. In previous replies, you said Ticketmaster would refund or exchange the tix, but that is not the case. Can you please fix this? I do not want to spend $250 for a buffet dinner for 3 people (one is a child and cannot even have wine). Can you please change the refund policy with ticketmaster?

I bought two tickets for the buffet at the upcoming Counting Crows concert thinking they included lawn seating, but found out they did not. Is there any way to refund those tickets, and if so how do I go about doing that? Who do I contact? Thank you.

I bought two tickets to the Willie Nelson / Alison Krauss concert and also the buffet. I’d first bought the buffet tickets thinking concert general admission lawn area would be included, but when I looked at the ticket it says no concert admission. $65 per person is a lot for a buffet meal, more than we paid for our GA lawn tickets, so I am wondering what is included in the buffet meal, honestly what makes it worth so much and also, if it is possible to transfer those tickets?

Hi Sara! Thank you for the question. Your meal comes with wine and it is a very nice meal. We do not have the menus yet, you can request a refund stating that you misunderstood the ticket was not included in the buffet price if you would like. I hope that helps and enjoy the show!

We have Groupon tickets for the George Benson and Kenny G concert. Has the problem been solved in scanning these tickets or do we need to go to another area to have them verified before we enter? Thank you

I am a member at the winery but have not been to a concert before. We are registered for the pre-party at the winery. Will there be food there that we can take into the concert tonight for Matchbox Twenty? Also, can we set up our chairs and blanket prior to going into the pre-party?

The pre-party put on by the winery, will have snacks, however we do not think you can take them into the venue. You will have to ask if you can bring your chairs in early. The amphitheatre does not handle that part. You might call the winery in advance.

I have tickets to the Matchbox 20 and Counting Crows concert on Monday July 24th. My tickets are for the lawn general admission section but they have a row number and a seat number on them. Does this mean that there will already be a seat there or do I need to bring my own? How do they have a row and seat number on a lawn?

General Admission lawn seating is first come first serve. Gates open 1 hour before the show. You may bring a blanket or LOW back chair. there will not be any seats at the venue in the lawn area to use. Thanks for the question! Enjoy the show!

I have tickets for this Friday, Lindsey Buckingham. When I purchased them, it said “reserved seating with included buffet dinner.” However, when I go to print them, I don’t see buffet tickets included, nor any wording on the ticket indicating the dinner. How can I be sure it’s included?

What is allowed at the concert? Are phones allowed? Poloroid cameras? For professional cameras is it only with the lenses that come off? Im going tonight for jason mraz for a first time. So idk what is allowed? Let me know please

I just saw the Boston and Joan Jett show. The concert was great, however the experience leading up to it was not. We had purchased our tickets Of of Groupon, which gave us a QR code. When we went to get our tickets scanned, the scanners would not read this type of barcode, and the people told us we had to walk around the entire venue to the other entrance, were the lady scanning our tickets saw our problem and let us in. I would like to come to more shows here in the future, but could this problem be resolved? Many of the others in line had the same experience. Thanks!

The no camera rule, does that just mean professional cameras (changeable lenses) or even little point-and-shoots? I know some artists are sticklers about photos, but I’m seeing Boston and Joan Jett in a couple weeks and I know that they share fan photos on their Facebook pages so I’m sure it varies.

We have ticket for the Steve Miller Concert.. I recently saw a post on a site that the time had change from 7 pm to 4 pm.. is this true?
We are also traveling by motorcycle .. which Im sure many of your guest do when the come to visit or see a concert.. do you provide motorcycle parking only area? We worry about the safety of our Harley Davidson.

We have already purchased reserved tickets tor the Toby Keith concert. We’ve never been to Ironstone before. Must we bring lawn chairs for our reserved seats? Also, we purchased buffet tickets. Same question… chairs and tables? Or, since we have reserved seats, can we just show up?

I hate to be picky, but I would really appreciate a better verification. We purchased two reserved seats, so I presume those chairs are provided. Yes or no? Part 2 of my original question was about dinner. We purchased two of those tickets. Again, will chairs be required or are tables and chairs provided for the buffet?

I got no reply, and my post was removed. Does your no pets policy also apply to properly certified service dogs? I have friends coming from out of town and we are attending Bad Company this Sunday. We have lawn seats. I need a response, even if you wish to reply to me directly and not by posting it here. I appreciate that this question poses some delicate policy considerations as you have to balance the right to the peaceful enjoyment of your concert guests with the needs and rights of individuals under the Americans with Disabilities Act. I have no intention of making a big deal out of it, I just want an answer one way or the other. Not responding and removing (hiding) the post regarding a question that I am sure many others would have an interest in knowing is not very professional from what is otherwise a well respected organization in this community.

Those things happen with technology. Thank you for your reply. I am sure a lot of people will be glad to hear that service dogs are allowed in the venue if properly certified and wearing a service vest. Always look forward to the shows at Ironstone!

I heard about a buffet. How do I get into the buffet like what time does it start? cost? do you need a certain ticket purchased toward buffet or whatnot? if someone could please let me know this will be my first time to ironstone and i don’t know what to expect..

Welcome! We know you will have a great time! You can get Buffet tickets here: http://cwired.co/ISlineupwww2016 details are on that page on time. And the buffet menu for the show is listed on the Event Page. Thank you and Enjoy the show!

if i want to purchase 3 vip tickets to lynyrd skynyrd as a gift, can they pick it up at will call if i am not there?
If they can, what info will they need, and do i need to fill out anything saying that these 3 can pick up the tickets

Yes you can. There are 2 ways
1. They can request will call pick up:
If you choose will call, you will need to give the friend a note with driver license copied releasing the tickets to that person (name stated in note). The friend shows their ID and we release the tickets.

We have already purchased GA tix for Train but are interested in the buffet meal. How much does it cost to add & how can we get them? I tried Ticketmaster….not having any luck. Can you tell me what other food will be available for purchase at the show? Thank You!

we got general admission seats for bad company. One of the tickets is for my disabled mother, she can’t sit in a low chair, can she bring a regular chair and sit in the disabled section? I didn’t see an option for disabled seating.

I called yesterday and the woman I spoke with said she can go to the disabled area to the right of the stage and use a regular height chair and she can have 1 other person with her which will be perfect. She’s not in a wheelchair, but she’s unable to get on the ground and back up. Thank you.

You may bring your cell phone. Depending on the act, you may or may not be allowed to take photos with your phone. They will announce at the beginning of the show. If it is allowed we hope you will tweet and post about how great the show is by tagging Ironstone Amphitheater and Richter Entertainment Group on Facebook and Twitter @RichterENT

Hello ! We are coming to see Darius tonight. the show starts at 7pm with an opening act…we may not be able to arrive until 7:45ish; we have reserved seats in Section E. Will we have any trouble getting to our seats? what time does the lot close for late arrivals?

Thanks! We are so looking forward to tonight, even if we have to get there late because of work obligations ! -Lori

I bought the top tx for Aug 21, Lynyrd Skynryd. Now what is on the buffet for that event? and how can I get help with parking? I am disabled and can’t walk far, but can short distance, Can you help me? My care provider is coming with me,!

Hello,
I would like to get up to date information about events at Ironstone as well as be able to subscribe to your newsletter via email. I do not see a link in which I can sign up for any kind of newsletter or subscription. Would you please be able to assist me with this?
Kind regards
Shari

Buffet may be purchased when you arrive (arrive early) if tickets have not sold out. At this we are unable to tell if they have sold out. Yes if they are available general admission ticket holders can purchase the buffet. T

We still have some tickets left but depending on the walk up crowd it could sell out. Thanks for the questions!

We are coming up tonight to see Hall & Oates. Can you please tell me what the price is for the buffet, if this is still available and what is the menu? Also, what time would the buffet start? Thank you.

Buffey starts at 6:30, and we can not confirm there are buffet tickets left this close to the show. But we would suggest to give a try! There are other Concessions as well if you are unable to get the buffet. Enjoy the show!

Welcome to America! Yes you may only bring one unopened bottled water. I would recommend contacting your ticket seller about upgrades. Our best suggestion is to visit http://www.gocalaveras.com/ for information on shuttles and tourist info. We hope that helps!

If we have reserved seating, are we going to have to wait in a long line with those who have general admission to get in? I bought reserved seating hoping that one of the advantages of the expensive tickets would be not having to wait in a long line to get in or having to arrive super early…and how far away is the parking from the concert area? Lastly, what are the reserved seats like? When we went to a concert at the Berkeley amphitheatre, we had to sit on hard concrete benches that crammed too many people onto one row. There was literally only space for a tiny person per seat.

What time would you recommend arriving to line up for general seating for the Boston/REO concert this Saturday? Also, is there food available for purchase besides the buffet? Is all of the food available once you are inside the venue or are there vendors outside as you line up?

What if you were overcharged on the service fee thru Ticketmaster and you were on the phone with them for an hour and half and only thing they say they could do is refund your total ticket price, which means you lose the seats you have and try for the next best for new seats.

there may be higher fees with a phone ticket sale vs an online ticket sale. You might request to talk to their manager or supervisor to make sure all fees were set at the correct price. We do not have control over Ticketmaster fees. But please let us know how you resolved it so we can keep records of these incidents. Thank you!

We are glad to hear you are coming! Yes we can accommodate the RV for parking only during the concert. When you arrive please ask for Jay to assist you on where to park. We do not allow overnight parking on the premises, our best suggestion is to visit http://www.gocalaveras.com/ for best information to stay! Thanks for the question!

I have tickets to The Band Perry, but am having surgery a couple weeks prior to the concert and will be in a wheel chair. How can I get handicap accessible seats? I have already purchased my tickets prior to knowing I was getting surgery.

We are traveling with our truck and travel trailer can we park in the parking lot. Also my husband had back surgery a few weeks ago. It’s hard for him to walk far. Please let us know if you can accommodate.

We seat 6900 for most shows. Our seating chart can be found at http://ironstoneamphitheatre.net/wired/contact/ and though it doesn’t show you the seat squares it does show you the row numbers and seat number guides to help you locate your seat numbers. We will look into what it takes to have Ticketmaster show these seats for next years season. Thank you!

Where can I get info on the menu. And if my ticket covers the buffet.Also what kind of concessions are there. Should we eat before we come? Some food allergies, so trying to find out before Doobies concert