Requirements

To be able to read PDF files you need a PDF reader like the free Acrobat Reader from Adobe. Visit www.adobe.com to get instructions on how to download and install their free Acrobat reader.

If you are unfamiliar with downloading files download the manual first. Click on the link in the paragraph "Manual". Depending on your line speed it may take a while before the window with the content opens. In the manual go to the chapter "Installation Macintosh" or "Installation Windows". Follow the pictured instructions on how to download and install the product.

To use the program, your computer should have at least 1 GB RAM.

Operating system requirements for Macintosh: OS X 10.7 or higher.

Operating system requirement for Windows: XP with SP2, Vista or Windows 7/8/10.

The program uses OpenAL for the sound-system. Under Vista, OpenAL has limited support for soundcards (e. g. Soundblaster), unsupported soundcards get emulated by software. Unfortunately, the software emulation has to gather data for mixing before giving it to the physical sound system. This process introduces a noticeable delay in the sound-output. Therefore please test the program for latencies before making a buying decision (see the support page for "Testing Latency").

Important: Except for the programs TuneCrack and SamePitchPlease, the Windows version requires QuickTime from Apple. To download QuickTime go to Apple.com: http://www.apple.com/quicktime/download.

Furthermore, you cannot use the program without a microphone.

Installation Problems

If you have an earlier version and have difficulties to install the newest version, try to remove or rename the old installation folder manually before you install the application as follows:

Please let us know if you have difficulties to start the program. We will list all configurations which do not work under the "Support" - tab. Please forward the following information: OS version, Memory, installed Graphic Card (you get this information in the Finder by clicking the Apple-Menu and choosing "About this Mac", to get the graphic card click "More Information" and then "Graphics/Displays"). Thank you for helping us to make the product more useful.