Hello. I did a search on this but it just confused me. I had one milestone fixed price job that I got paid for. The task was completed (successfully, with a happy client). There was no discussion of further work coming.

On my profile, it still lists the job as "in progress" a few weeks later. I really (desperately) need positive feedback to bring up a low JSS.

The client's history shows many other FL's with the same in-progress status under the same job posting/title and others. It may be that this client wants to hire me again at some point and will just add a new milestone in the future, but I'd prefer the contract be closed and feedback given.

Why would a client choose not to end a job and give feedback when a job is clearly completed? Is this a normal situation? If this is how she prefers to do things, I'm concerned to bug her to close the contract.

Should I leave it alone, or ask to close the job for feedback? What could I say without turning her off? How will JSS be affected if job is eternally in progress? Thanks in advance for any input.