I assume you mean ep-agent.bat install, than yes, I have. As well as and deleting the “data”folder prior to reinstalling. No changes. Everything I’ve seen referenced online typically revolves around miscondifuration of the agent (agent.properties), security (SSL Thumbprint), or permissions (ManageAgent role) I seem to pass on all these, instead, seems like a server-side issue, but not sure what, as there’s not much (that I see) to go on.

Abother option, would be if someone has suggestions to generate/view more in-depth server-side logging, specifically around EP Ops agent registration. I’m sure the answer lies somewhere in logs. i believe im not getting what I need from just the agent-side logs.

Also, is there maybe a way to run the EP Ops agent in native 64-bit mode, eliminating the wrapper which “may?” Be causing an issue?

Again, any thoughts or suggestions are welcome. While the environment is a “Production” environment I have a “sandbox environment“ for this portion of vROps (centered around Endpoint Operations Manager). Meaning, that I’m able and willing to perform testing procedures that wouldn’t be acceptable in a Production environment. So I have some flexibility in troubleshooting this issue.

I noticed in your first post that the hostname you're using is the shortname. Have you tried to register the EpOps agent using the FQDN? I'm not sure the short name is going to work, or, at least that wouldn't be a good practice. I've rarely had issues when following the process to set up and register once taking care of the prereqs like you said you have, so it must be something simple.

Yes, in that particular iteration I’d used the hostname only, not FQDN. I typically use the FQDN for everything, as DNS IS setup correctly as well as rDNS. however, as for this discussion, I’ve verified that using the FQDN does not solve the Issue with the agent not being able to register on the server. For what it’s worth, ive also tried IP address. Ssame results. I’ve also tried registering it to both Data as well as Master node(s).

30-10-2017 11:17:19,807 PDT INFO [main] [PlatformToken] The platform token file was not found in C:\ProgramData\VMware\EP Ops Agent\epops-token, because file does not exist. A new platform token 1509387439807-1928574310912188466-384061459319993611 has been created and stored in that location.