Hotel is conveniently located in SoMA, which is next to Union Square, room was clean and nicely designed, with a spacious bathroom and incredibly quiet AC (inverter). Nice view!

Adam,
United States of America

Hotel and room was nice overall. The view bar was amazing.

Katie,
United States of America

location, staff were friendly

Helen,
United States of America

The hotel was pretty nice for the most part and in a great location.

Sarah,
United States of America

Great location! The bar upstairs had an awesome view of the city. Great
place to meet for cocktails! Staff was friendly and helpful. The best
part of my morning was being able to get Starbucks and never having to
leave the hotel because its right in the lobby area.

Robin,
United States of America

The room was beautiful, with a great view!!!

Alexandra,
United States of America

Bed was comfortable

Anthony,
United States of America

Close to the shopping my wife wanted to do.

Jim,
United States of America

Stay in the Heart of San Francisco

Situated next to the the Moscone Convention Center, this downtown San Francisco hotel offers luxurious rooms with a flat-screen TV. Facilities include an indoor pool, a gym, and a hot tub.

The rooms of Marriott Marquis San Francisco Hotel feature a stylish interior. All rooms have air conditioning, a minibar, and tea and coffee making facilities. Some rooms have panoramic city views.

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Newest Reviews for San Francisco Marriott Marquis

James

United Kingdom

8.8

Excellent

February 24, 2015

Excellent staff - real premiere customer service, good check in, great concierge service - Adelia Cott just about the most helpful and interesting member of any hotel staff anywhere! The room cleaning staff leaving thank you notes for tipping. The great guy at check out.

Paying for WIFI is such a rubbish thing - come on Marriott - catch up!

Jorge

Anonymous

United Arab Emirates

8.8

Excellent

February 18, 2015

The location was everything we really enjoyed being in the center of it all. Literally walkable to any prime location in San Francisco and the bustling shops and restaurants were nearby too. Staff was super helpful and attentive to our needs especially Juan at the front desk! Thank you for reassuring me about the elevators since I had a fear :) we highly recommend this hotel to everyone visiting San Francisco.

Kimberly

Adam

Hotel is conveniently located in SoMA, which is next to Union Square, room was clean and nicely designed, with a spacious bathroom and incredibly quiet AC (inverter). Nice view!

We were charged $86 restaurant bill, and we haven't even entered this restaurant. Fortunately it was taken off us. Also there are snacks in the rooms that can automatically be charged upon picking up, and what is interesting, that the note informing about that is hidden behind the snacks! Tricky...

Anonymous

United States of America

6.3

Pleasant

February 17, 2015

Great location, clean.

Driving across town from 5A5 on Valentine's Day took nearly 1 hr. Upon arriving at Marriot valet, one customer blocked the main entrance and I, along with a few other honking customers on Mission St, were left wondering why for a good 15-20 min. Terrible first impression. I expressed my concerns with management and they were nice enough to grant me complimentary parking $65, but I was left wondering if the time and grief was worth it.

Katie

United States of America

6.3

Pleasant

February 17, 2015

Hotel and room was nice overall. The view bar was amazing.

Reserved king bedroom but the staff didnt have any available when i checked in. They made no attempt to reconcile the fact they most likely sold my reservation to someone who paid more, not using booking.com. They only said that if i paid more, i could have the king bed with the view i reserved. So, my fiance and i had to sleep in seperate beds on Valentines day. We will no go back.

Anonymous

United Kingdom

8.3

Very good

February 17, 2015

Convenient location. Quality of room. Indoor heated swimming pool.

On checking out were were presented with an unitemised bill from the bar which was around $20 more than we expected. The check out clerk could not find the bar tab, but said they would forward it by e-mail. This has failed to happen, but they have charged our credit card the full amount, which is disappointing.

Helen

Sarah

United States of America

7.1

Good

February 10, 2015

The hotel was pretty nice for the most part and in a great location.

We arrived pretty late, around 1am, it took the staff nearly 2 hours to bring our bags up, we called a few times and they kept sending staff up to the room with everything but our luggage.
Also, was pretty shocked when I left and received a surprise charge of $130 for parking (just 2 days) it would have been nice if there was some kind of notice or warning about the rates of parking because we are rewards members and stay at a lot of marriotts all over the country and have never ever had to pay for parking before.

Anonymous

United States of America

10

Exceptional

February 8, 2015

Very friendly staff from check in to check out. One friendly staff member spent time walking us around the lobby pointing out nearby ATM's and advising us on using the hotel's free access to airplane check in service. Five stars for her assistance.

I think the charge for connecting to wifi is a bit outrageous. I've stayed in much less expensive hotels and had free access. Shame on you piling fees onto your guests who are willing to pay for costly rooms.

Joel

Anonymous

Canada

7.5

Good

February 1, 2015

The bed was super comfortable and the hotel was pleasant. The restaurant/bar on the 39th floor was cool and what a view! I'll stay here again.

The rooms could be a little cleaner. For example, shampooing the carpet and letting guests enjoy "shoes off" in their room. I found that though everything was updated and looked pretty good, a little more detail in how the rooms are maintained would earn a better rating.

Robin

United States of America

8.8

Excellent

January 27, 2015

Great location! The bar upstairs had an awesome view of the city. Great
place to meet for cocktails! Staff was friendly and helpful. The best
part of my morning was being able to get Starbucks and never having to
leave the hotel because its right in the lobby area.

The price I paid for my room because of a convention (sold out other
hotels) was extremly high.

Anonymous

Alexandra

United States of America

7.5

Good

January 26, 2015

The room was beautiful, with a great view!!!

After we returned from our wedding ceremony our room was not cleaned. Notified the staff at 5:00 and waited close to 2 hours for the room to be cleaned and be notified back. Drinks in the lounge were to be comped and they were not.

Lynsey

United States of America

4.6

Disappointing

January 25, 2015

The location.

My birthday, just after Christmas, was excited to spend 3 nights in San Francisco. I had stayed in the Marriott marquis in other cities and was never disappointed. This time, I was. The staff gave out incorrect information, gave us a room with a noisy AC unit as our view, the bed wasn't made (sheets didn't even fit the bed properly), it didn't feel clean, not very modern, no fan in bathrooms, pop corn ceiling, dirty windows, old TV, just a overall dirty feel. The pool area was an embarrassment. Old furnishing, screaming children by the handful and no towels! Everything that was and is described on their website is certainly not true. It's not a spa like hotel at all. I felt more stressed leaving than when I first arrived. Because it wasn't enjoyable or relaxing. The heater/ AC was terrible and when we asked for 2 champagne flutes and a bucket for the champagne to be delivered to our room for my birthday, they tried to charge us $15! They gave us dirty flutes glasses that were different sizes to one another. Hello...attention to detail please when you're paying their prices. The towels were hard and noy soft and the staff didn't have any ideas about the area and where to go. We were also looking forward to the scenic bar, they had told us over the phone how great it was. Turns out, it was closed and had been for a while. Construction works over the 3 days outside. I could seriously go on and on, but I feel I have alreafy wasted enough time on talking about what a bad hotel it was.