BIS - Matrix 2 knowledge management

Leading by example

In 1998 BIS, then known as the Department of Trade & Industry (DTI), awarded Fujitsu a 10 year contract, subsequently extended to 2014, under which Fujitsu took ownership of the department's existing IT assets and related services.

One of BIS's most business critical applications is its Electronic Document and Records Management (EDRM) system, called MATRIX, which was originally implemented by Fujitsu in 2001 based upon the National Archive approved TRIM Captura software from Tower Software (now HP Software). Karen Pile, CIO Director, Information Strategy & Services, BIS, says, “BIS is a policy-making department, so it is a massive information factory and we have to be able to demonstrate how we came to make our recommendations. As a result, MATRIX is the hub of what is going on.”