Provides support to bank employees on a variety of issues over the phone, e-mail or on-site (may involve travel). Maintains, analyzes, troubleshoots and repairs the business intelligence and performance management system Cognos. Occasionally travels to attend conferences, training and education of bank employees. Trains other IT Departmental employees on the Cognos and other related systems. The Cognos Engineer will design, install, monitor, maintain, and performance tune the production Cognos while ensuring high levels of availability. This individual is also responsible for developing, implementing, and overseeing the Cognos system configuration and performance standards policies and procedures to ensure the integrity and availability of the Cognos system and accompanying software.
Requirements
Education and Experience:
1. 4 year degree in Information Systems, Computer Science or equivalent work experience.
2. 5-7 years hands on systems and applications management and or IT support experience required.
3. CBIP (Certified Business Intelligence Professional) certification or MCITP: Business Intelligence Developer credential, or equivalent experience.
4. Experience with managing Windows IIS preferred.