Member FAQ’s

Dues

Q: How can I pay my dues?
A: Monthly dues payments may be made online by credit card by logging into My Account. Payments made by check/money order should be dropped off at the office or sent by mail (please be sure your name and MLS ID are on the check). You may pay for multiple months by check. We do have a credit card machine in the office; we accept Visa MasterCard, Discover and AmEx. We do not accept cash. Interested in AutoPay? Speak to Vina Franklin, ext 102.

Membership Services

Q: How do I get a SentriLock card and lockboxes?
A: Any REALTOR® or Appraiser member can stop by the Association office to get a SentriLock card. Pricing is pro-rated throughout the year. Only the Designated REALTOR®/Managing Broker of an office can get lockboxes. They are loaned to the offices per the number of active listings that the brokerage currently has in the MLS.

Q: Where can I get contracts & forms?
A: You must login to your online account to access the RAFV forms and contracts.

Q: I can’t attend CE classes during the day, what are my options?
A: We have home study course work available – the tests are proctored at the RAFV office during business hours. IR also has many online courses on their website that you can purchase.

Q: How can I sign up for the FREE live CE classes that the Associations has?
A: Login and visit our calendar for all of our classes and events.

General

Q: I noticed my invoice for my SentriLock card is from the Heartland Organization of REALTORS®, who are they?
A: HRO is the local association to our North — RAFV has an agreement with HRO which allows our members to obtain SentriLock through them.

Q: What is the number of the MRED Helpdesk?
A: 630-955-2755

Q: I noticed I need my NRDS number to access the NAR website, where do I find that?
A: Look for it on the address label of your REALTOR® magazine, it’s a nine digit number right above your name. It is also displayed on our website when you login to your account.

Q: Where can I see what CE classes I have taken?
A: You can see the history of any classes taken with RAFV in your online account. There is also a CE look up page on the IR site https://www.illinoisrealtor.org/lookup and also on IDFPR’s site https://www.idfpr.com/applications/CE_Lookup/.