You may have a label or even the metal slide piece stuck in the mechanism. Take it to a computer shop so you dont do more damage trying to open it. Some CD drives have a small reset hole on the front that when an open paper clip is inserted it allows rejection but if a lable is stuck it needs specialized intervention, especially for the 3.5 drive that has metal slide from disk jammed in it

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Hi when the power button flashes red if you hold down the little round white button under the dvd tray and keep holding it down then press the open button for dvd then it will flash a number of lights write this down.it will be flashing 1 2 3 or 4 lights so write it down then hold down the white button again and press the draw open button again and write down how many again.do this 4 times all together and tell me what code it has given you then i can tell you exactly what the problem is

so for instanceyou hold down the little white wireless button and keep holding it down then press the open button for the dvd tray and say 4 lights are flashinso write down 4then hold white button down again and press open button againit may flash 4 againthen do it again and it may flash 2 lightsthen again and it may flash 2 again

when you have gotten these 4 codes post me a message and tell me exactly what they tell you and in the correct order so it may look like this4 lights flashing2 lights flashing1 light flashing2 lights flashing

if you look at where the button is where you turn it on well you have the green light in the middle well around this is four outer lights that light up red their are 4 of these 2 at the top and 2 at the bottom either side of the green light, their the ones that flash green when its spinning rounf with green lights so write this code down then ill be able to tell you exactly what the fault is ok

If this drive happens to be one of the recent NEC/Optiarc drives then the drive is stuck in safe mode.
At (post boot) repeatedly press the eject button and the drawer should
open and recover the drive. (only relevant to NEC drives 357x/457x or
newer).

u can see a pin hole on the drive just above the open button or the green light...press the button once n poke the hole with a pin ,,,,it ll hit a soft end...continue pressing it with some force....the tray will open...