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I am a mother of one and have just "Making Things Right" and had to hold back the tears. I am guilty of snapping at my son. After this article I have decided to make a lifelong changing decision to act in a calmer fashion and talk to my son with more respect, (1)because one, he deserves it and two, I would not like somebody to act towards me in that way. I cannot thank you enough for opening my eyes and also writing such a superb article. I have just subscribed to your ezine and look forward to reading more information about bettering my family.