Leverage Case Management Tools Built for Long-Term Care

Harmony will help you provide efficient and effective support to your consumers from initial inquiry or referral to assessment, service delivery, and reporting. You can provide care managers the tools they need to efficiently serve consumers, no matter what type of care they are receiving.

Link all consumer demographics, call assessments, activities, care plans, service plans, service orders, and service deliveries in a single, integrated system

Easily create and track care plan goals and objectives

Share data securely with other agencies on a need-to-know basis, ensuring that users see and edit only allowable records

Automatically retrieve and review new consumers, referrals, service orders, upcoming assessments, expiring care plans, and more using Harmony’s automated dashboards

Provide care managers the ability to work remotely in both online and offline modes and quickly synchronize assessment data to Harmony when returning from areas where Internet connectivity is not available

Record thousands of services for many consumers at the click of a button

Enable authorized users to build full-featured reports based on preconfigured templates without assistance from technical staff

View consumers’ planned services in one easy-to-read service calendar

Automatically bill Medicaid and Medicare for delivered services

Save Time and Money through Seamless Collaboration with Your Providers

You can collaborate with providers through a single, integrated system and shared database. With the Provider Direct module, Providers can directly connect to your organizations’ Harmony Case Management system allowing for:

Increased Efficiencies: Ensure your staff and providers are working with the same data and not wasting time exchanging information using manual processes or interfaces that slows down service delivery and delays payments.

Reduction of Duplicate Data Entry: Providers enter information directly into Provider Direct on shared consumer records within one single database, providing users who “need to know” information the ability to access it instead of duplicating the information in a separate system.

Unprecedented Communication: When your staff and providers enter information on activities and referrals, service orders, and journals, it is immediately available to everyone who needs the information—facilitating true, real-time communication.

Get More from Your Data

By turning data into intelligence, you can make better business decisions, maximize funding sources, and gain valuable insight into the effectiveness of your programs. With the help of the Harmony Advanced Reporting module, you can turn data into actionable insight.

Collaborate with Caregivers

You can provide real-time collaboration between all parties caring for a consumer, including care managers, case workers, service providers, primary caregivers, and family members, thereby improving the quality of long-term care for each care recipient.

Increase the participation of family members in the care process, thereby making existing budgets go further

Provide bidirectional, electronic communication between all members of the care team, facilitating real-time communication about the service delivery, schedules, health of the care recipient, and more

Decrease phone inquiries from family members who have questions about care delivery, effectively maximizing the time of your care managers and allowing your organization to reach out to many more people than you do today

Simplify Case Data Collection with Mobile Assessments

Face-to-face assessments can be time-consuming, especially when completed the old-fashioned way with paper and pencil and then entered electronically back at the office. While some organizations employ third-party systems to track their remote assessments, many of these options lack integration to the centralized data system, leaving multiple silos of information to sift through. In contrast, Harmony’s Mobile Assessments will allow you to:

Complete assessments using a laptop, smart phone or tablet with or without a network or cellular connection

Eliminate duplicative data entry, reduce errors and allow assessors to work with more consumers by synchronizing data automatically