To provide students with knowledge of the diverse field of
interpersonal and therapeutic communication skills to be able to
apply social work values and knowledge in social and human service
professional practice settings.

Students will use reflective analysis to gain awareness of the
use of effective interpersonal skills.

924AO3091Diploma in Social Services924AO3091Diploma in Social Services20.05200.00.0

Consider and evaluate effective individual and group communication skills in the context of social work practice, including conflict resolution

Through reflective analysis, develop self-awareness of their personal identity and own interpersonal communication skills, including areas needing improvement

Analyse the shaping of the relationship between Tangata Whenua and Tauiwi, and explain culture, class and gender and how these shape social work communication and relationships within the Aotearoa/New Zealand context

Explain the basis of a holistic (ecological) approach to professionalism in Aotearoa/New Zealand