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As customer demand for sophisticated touch interactivity increases, software and hardware companies working in this field must keep abreast of the technical requirements to support these advanced use cases.

Readers, last month, were looking for that secret sauce to jumpstart customer experience and to answer CEO concerns about digital signage. Other top stories examined digital signage tactics and trends in all verticals.

The ongoing LED industry evolution also provides challenges for business decision-makers who are either new to the space or long past their last display update. Three enhancements in particular can make a significant difference in optimizing content for brilliance, precision and expanded engagement.

You dress according to the weather, right? If it's hot, you wear loose fitting clothes. If it rains, you wear a waterproof jacket, maybe. If it snows… well you get the idea. The same principle should apply to your digital drive thru menu network. It needs to be 'dressed' accordingly to survive outdoors.

While some businesses are able to meet their specific goals with out-of-the-box solutions, many businesses need a solution as unique as their service or product. Custom kiosk design helps these businesses create a fully customized self-service solution to fit the use case.

When devices need to operate independently in an unattended environment, there are concerns that must be addressed. What is done to secure the physical kiosk from tampering? This is especially important when it comes to transactional kiosks that handle payment.

While many self-service kiosks are located inside, there are a number of use-cases where interactive outdoor kiosks will drive the best ROI. These kiosks are being installed outside where weather, security, location, etc. need to be considered.

Random acts of digital don't work anymore. Only 8 percent of customers believe retailers deliver a good customer experience. These are interesting times indeed for those in the business of boosting customer experience.

LG offers award-winning LCD and plasma displays designed to engage the customer in a variety of venues. LG has new innovations that enable brighter displays, better interactivity, and an improved relationship between your business and your customers.