Frequently Asked Questions

To get the best results from your Brazilian Butt Lift, you should stay off your butt for 3 full months after your surgery. This 3-month period is necessary for the newly transferred fat cells to fully graft and settle into their “new home” in the butt. By keeping pressure off your buttocks during this 3-month period, more fat cells are retained, and the curvy shape is preserved. Curve Cure’s products allow you to sit and sleep without applying pressure to the buttocks while you recover—improving the healing process and producing better results. Your doctor can do a wonderful job on your procedure, but it is up to you to stay off your butt to get the best results.

You can start using the Curve Cure Mattress immediately after your surgery, and continue using it for your full recovery. Most patients use the Mattress periodically for 3 months.

Many doctors advise their patients to avoid sitting all together for the first 2 weeks post-op. Please follow instructions given by your doctor. Otherwise, the Curve Cure Cushion can be used during your full recovery. Most patients use the Cushion for 3 months.

The Curve Cure Mattress is not intended for extended use. It is recommended that you do not lie in the mattress all night without getting up and walking around to increase circulation. If you experience numbness, pain, or tingling to any part of your body, discontinue use immediately, get up, and walk around to increase circulation. These discomforts may be the result of the product not having the proper amount of air pressure, or the patient not positioning herself/himself properly on the product.

The Curve Cure Cushion is not intended for extended use. It is recommended that you do not sit on the Curve Cure Cushion for more than 30 minutes without getting up and walking around to increase circulation. If you experience numbness, pain, or tingling to any part of your body, discontinue use immediately, get up, and walk around to increase circulation. These discomforts may be the result of the patient positioning herself/himself incorrectly on the product.

Curve Cure’s products must only be used by one person due to the blood, sweat, and other body fluids that will come in contact with the products during use. If reused, the products may carry infectious diseases. The money you may save by buying used products is not worth the health risks.

Curve Cure’s products are lightweight, inflatable/deflatable, and easy to travel with. When deflated and rolled up, the Curve Cure Mattress easily fits in your luggage, or in the tote bag included with the product. Similarly, when deflated and folded flat, the Curve Cure Cushion fits in a small tote bag included with the product.

Our return policy lasts 15 days. If 15 days have gone by since the date of your purchase, and we have not received the goods, we cannot offer you a return/refund.

To be eligible for a return/refund, your item must be unused, unopened, in its original packaging, and in the same condition that you received it. We do not issue returns/refunds on products that have been opened or used, as we cannot resell these products for hygienic reasons. You will be charged a $60 handling/restocking fee for all orders that are changed or cancelled after they have already been processed and fulfilled.

To complete your return/refund, follow these steps:

1.Send us a message through the contact form on our website to tell us why you wish to return the goods. In the message, you must also include your order number, and a tracking number for your products being shipped back to us. You will pay for shipping of the goods back to us. You must provide a tracking number.

2.Send the goods to us with a copy of your receipt or proof of purchase (showing you purchased the item/s). Send your goods to: Curve Cure, 3525 Del Mar Heights Rd. #170, San Diego, California, 92130.

3.Once your return is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of refund. If the product has been opened or used, we will not issue a refund. If you have returned an opened or used product, you will forfeit your item and not receive a refund. We are not responsible for products lost or stolen in the mail. If you have not followed all of the above steps, you will also not receive a refund.

4.If you are approved for a return/refund, then your refund will be processed, and a credit will be applied to your credit card or original method of payment.

Late or missing refunds
If you have not received a refund yet, after we have officially approved your refund, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us through our contact form.

No Exchanges

You assume the responsibility of ordering the proper size. Please ensure that you are using the sizing chart appropriately, and working with your surgeon to determine the correct size for you.