At a glance

Key facts

Hotel size

This hotel has 175 rooms

This hotel is arranged over 9 floors

Arriving/leaving

Check-in time 2 PM-midnight

Check-out time is noon

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Recent reviews

Location of the hotel is fantastic with just a few yards from the metro station and main drag at Gran via... plaza major and other squares are within walking distance as is the palace. The metro allows you to get to any attraction within 30mins, 32 mins to the airport from the hotel too!
Breakfast is a bit pricey so don’t bother, just walk outside turn right and walk down the street to your right and there’s plenty of cafes and vendors doing just as good of a breakfast for half the price if not more!!! Also McDonald’s is next door as a last resort!
If you struggle sleeping bring your own pillows I’ve never seen such long pillows in a hotel and they can be rather uncomfortable.
Overall very good, nice room plenty of amenities, reliable WiFi too.

Oct 31, 2017Verified Hotels.com guest review

gbFamily trip

Good 6.0

Disappointing

Check-in took over 30mins. Reception staff so busy there was no warm welcome, no offer of map, no refreshing water as welcome from journey. No concierge service and even if you had 'priority ' check-in that desk was in use all the time.
Our complimentary mini bar had not been staffed and reception did not provide and even although they asked house keeping to replenish i still had to ask at desk the next day.
Also no comfy area to meet friends and have a drink with at end of day.

Sep 20, 2017Verified Hotels.com guest review

Elizabeth, gb3 night romance trip

Good 6.0

Not happy at all

The hotel is too expensive I have booked a family room I end up in small room it's wasn't enough space for four of us it's says 3 star but I think is not even worth to say 1 star I have been told four single bed but given me 2 single and a bunk beds it's changes me £411.48 for 3 nights I am not happy at all