This legislation will replace current data privacy law, giving more rights to you as an individual and more obligations to organisations holding your personal data. One of the rights is a right to be informed, which means we have to give you even more information than we do now about the way in which we use, share and store your personal information. We have explained how we will do this below.

Heather Rachel Johnston trading as Heather Rachel Art and mindtrip , is committed to protecting and respecting your privacy. This privacy policy explains how we use any personal information we collect about you when you use our websites and contract for our services such as buying paintings and art and mindfulness workshops.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

By using our websites or contracting for our services, you’re agreeing to be bound by this Policy.

• What information is being collected?

We collect information about you when you register with us or place an order or contract for services. We also collect information when you voluntarily provide feedback along with information gained through art courses. Website usage information is collected using cookies.

Use of ‘cookies'

Like many other websites, our website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver responsive services.

It is possible to switch off cookies by setting your browser preferences.

Visitors to our websites

When someone visits our websites we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

Weebly.com

We use a third party service, weebly.com to publish and manage this website. This site is hosted at zen.co.uk. We use a standard WordPress service to collect anonymous information about users' activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see Automattic's privacy notice, Zen’s privacy notice and weebly's privacy notice.

E-newsletters

We use a third party provider, mailchimp, to deliver our ad hoc e-newsletters for both mindtrip and Heather Rachel Art. We gather statistics around email opening and clicks using industry standard technologies. For more information, please see mailchimp’s privacy notices

• Why is it being collected?

We collect information about you to process your order, manage your account, provide a service and, if you agree, to email you about exhibitions, latest works and courses. The personal information we collect might include your name, address, email address, IP address, bank details and information regarding what pages or newsletters are accessed and when.

If you purchase a product or service from us, through our website, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

If you have consented to receive marketing, you may opt out at a later date through our unsubscribe feature on marketing emails and you have a right at any time to stop us from contacting you for marketing purposes, you can do this by emailing enquiries@mindtrip.co.uk or contact@heatherrachel.co.uk or using the unsubscribe button on any communication.

• How will it be used?

We may use your information to:

Inform you of upcoming exhibitions, latest works and arty things of interest

Book you on an art based course

Process orders or deliver services that you have submitted online or personally

To carry out our obligations arising from any contracts entered into by you and us

Seek your views or comments on the services we provide

Send you ad hoc communications/newsletters which you have opted in to that may be of interest to you

Gain your consent to screening information for our courses

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract we have agreed between us.

• Who will it be shared with?

We will not sell or rent your information to third parties.We will not share your information with third parties for marketing purposes.

We may transfer your personal information to a third party as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

How will you keep my data secure?

We place great importance on the security of personally identifiable information and take all reasonable precautions in relation to the security of your personal data so as to prevent unauthorised access to it both from within and outside the organisation.

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is processed through third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our new products and services and latest thinking or latest work then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, text or phone unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: contact@heatherrachel.co.uk telephone on 07801 246113.

How you can access and update your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: contact@heatherrachel.co.uk

If you make a written request to Heather Rachel Johnston, you are entitled to receive a copy of your personal data held by us, which we will make available within a month. Such requests may be made free of charge at reasonable intervals, but if we feel that they are excessive, we may charge a small administrative fee.

Who do I talk to if I have any concerns?

We aim to meet the highest standards when collecting and using personal information. For this reason, we take any concerns we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

Any questions or concerns regarding this Policy and our privacy practices should be sent by writing to Heather Rachel Johnston Greenwoods, Coach Road, Great Horkesley CO6 4AX. Alternatively, you can telephone 07801 246113.

This privacy notice was drafted with brevity and clarity in mind. ​We keep this Policy under regular review. This Policy was last updated on the 4th May 2018.