Tag: service

There are 4 pillars of leadership that if you are seeking to be a better leader should mesh with everything you do. The beauty of being a leader doesn't mean you have to be in management or own a business. Leadership is "influencing the people around us," says Dr. Gary McCaleb of ACU. When we … Continue reading Influence people with these 4 words

On a shuttle from the hotel to the airport, my wife and I found ourselves in an interesting conversation with a flight attendant instructor. She told us she instructed both new hires and tenured flight attendants and shared her thoughts on how she coaches them. It was her goal to find out if their customer … Continue reading Transitional vs Transformational Leadership

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