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littlerusty2005, Customer Service

Category: Office Equipment

Satisfied Customers: 5540

Experience: Printers and copiers, fax machine expert

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Magdi I called yesterday and we do not have tcr to select

Customer Question

Customer: magdi I called yesterday and we do not have tcr to select JA: Thanks. Can you give me any more details about your issue? Customer: code 6702 show when we send file to print to the fiery JA: OK got it. Last thing — Computer technicians generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.

Hello, my name is Rusty. Sorry to keep you waiting, this isn't always an easy fix. Here are some steps to take:

Starting with the copier OFF

1. Turn ON the main power switch (SW1).2. With the Utility/Counter key pressed, turn ON the power switch (SW2).3. Press [Trouble reset] to release a trouble with [OK] displayed.4. Turn OFF and ON the power switch (SW2).