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Code 641 and Windows Installer

microsoft.public.windowsupdate

Heya.
Im have been trying to download iTunes for a while now. When i get to a
certain stage it says "Windows Installer cant be accessed". Also when i try
to install some updates it wont download, just says, "Error code: code 641"
Does anyone know how i can over come my problem??

Gemma wrote:
> Heya.
> Im have been trying to download iTunes for a while now. When i get to a
> certain stage it says "Windows Installer cant be accessed". Also when i
> try
> to install some updates it wont download, just says, "Error code: code
> 641"
> Does anyone know how i can over come my problem??

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

"Gemma" <Gemma@discussions.microsoft.com> wrote in message
news:12671610-7742-41C4-8985-A6B19CCAF3CD@microsoft.com...
> Heya.
> Im have been trying to download iTunes for a while now. When i get to a
> certain stage it says "Windows Installer cant be accessed". Also when i try
> to install some updates it wont download, just says, "Error code: code 641"

<cmd_output OS="XPsp2">
F:\>set /a c = 0x641
1601
F:\>net helpmsg %c%

The Windows Installer Service could not be accessed.
This can occur if you are running Windows in safe mode,
or if the Windows Installer is not correctly installed.
Contact your support personnel for assistance.
</cmd_output>