Will artificial intelligence change the business landscape in 2016?

Once the sole preserve of sci-fi and fantasy adventures, artificial intelligence is now becoming increasingly commonplace in our lives. AI can drive cars, answer questions and fly drones. But we haven’t quite witnessed an AI revolution in the workplace… or so we might think. Whether it’s in healthcare, engineering or administration, artificial intelligence is already able to replace surgeons, factory workers and office staff in performing highly technical or hugely repetitive tasks. The human touch Humans have emotions and feelings, get sick, demand pay rises and holidays, sometimes fail to gel with colleagues, engage in occasionally ill-advised office banter and have ‘off days’. Humans complain about working conditions (even when they are perfectly acceptable), they moan about repetition or the pressure attached to undertaking highly technical work. Machines, on the…