Student Lifecycle Services & Technology Support

Affordable and personalized student service solutions that help you deliver what your students expect

From enrollment to graduation, student expectations of service are high. Students want quick access to concise answers, anytime. Blackboard's affordable, scalable, and personalized student service solutions help you deliver the experience your students expect.

Help Desk Services

Ensure that the technologies powering your campus accelerate learning rather than inhibit it. Our IT Help Desk solutions are scalable and customizable. This can ultimately reduce cost and free your IT team to focus on more strategic initiatives.

Financial Aid and Student Services

Boost student satisfaction with a single point of entry to admissions, records, and financial-aid-related services. Blackboard's trained advisors expand your team, giving you the resources to provide your students with real-time answers they want.

Enrollment Management

When students are shopping for the right school, a positive experience with enrollment can make the right impression. Blackboard provides a high touch, student-centric approach to enrollment management that can help you boost enrollment yield.

Engagement Campaigns

Our campaigns feature highly skilled advisors reaching out through multiple channels to encourage students to take a specific action. These one-off, tactical campaigns can be used to support Admissions, Financial Aid, Business Office, or retention objectives.

One Stop Student Services

Student Retention

Improve student retention with a single outreach program or an end-to-end solution tailored to your institution. Our Retention Solutions are rooted in data and help you realize your immediate and long term student success goals.

Blackboard Store

Combat declining bookstore revenue with Blackboard Store. We make it easy for students to access their course materials via a personalized shopping list of instructor-assigned resources from within Blackboard Learn™.