A statement or policy that clearly outlines the roles and responsibilities of different levels of the health system - not only in broad terms, but very specifically, for example, stating who is responsible for each function such as procurement of drugs

A statement on the rules regarding access to services - not just broadly, but specifying what services are meant to be available to people in what locations, at what cost, or at no cost

A policy or guideline on procurement of appropriate technology

Documented procedure for competitive bidding for contracting services

Documented procedure for identifying those who are to be exempt from charges

Documented procedure for transparency and accountability to the community for how the health budget is spent