Enterprise Information Technology

EIT consists of the following teams: Administrative and Contracts; Client Services; Data and Software Solutions; Networking; and System Administration. Each team strives to provide excellent support.

Service

Customer service is a priority for EIT. We provide email, phone, walk-in, and self-service support for your technology related needs. For service, please visit or call the EIT Service Desk located on the lower level of Crapo Hall or visit our
EIT Support Center for self-service assistance.

Announcements

Campus visitors are no longer
required to obtain login credentials for the campus guest wireless
network. EIT has implemented a new
solution that allows campus visitors to self-authenticate to RHIT-GUEST using a
valid email address.

On Tuesday, July 28th, maintenance activities will be performed on two separate EIT-provided services:

9:00 AM to Noon: The SSLVPN will be unavailable due to hardware maintenance.

5:15 PM to 7:15 PM: The Internet connection on campus, and the Internet connection at Rose-Hulman Ventures, will experience brief, intermittent outages while maintenance activities are conducted.

​On Thursday, July 23rd, EIT will upgrade
the infrastructure supporting the RHIT-1X wireless network. As part of the upgrade process, devices
connecting to the RHIT-1X wireless network may see a notification asking if you
trust the server. Two servers could be listed in the details of the
notification, “clearpass-cra” and “clearpass-tel”. Please click "accept" or "continue" if you receive this message.