Basic Information

Basic Information of Product

Product Status/Sales Type

New

Product No.

328072

Weight (KG)

0.09 kg

Country of Origin

N/A

Shipping Method

Courier Service

GST Applicable

ZRL 0%

After Sale Service

We will give you best quality products at reasonable prices. No compromises on the quality . Always check for more super deals from time to time.The free gifts and discounts are subjected to changes due to availability during promotion periods only.The prices will fall back normal when there is no on going major mega sales. Some products are given at good deals around the year, due to the picked promotional items for the year.Thank you for your purchase and visiting.Please come again.

Exchange & Return Policy

Seller's Information

Seller

llcglobal

Shipping from

Return/Exchange address

Notice on Return/exchange

Please check on How To Return An Item? Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 10 days of your purchase. 1. Please email llchealthcareglobal@gmail.com to request a refund and we will assign you a tracking #.2. Mail your returned item to: Attention to :- LLC Health Care Global Returns Department ( please enclosed your tracking number of the goods received)25, Jalan Air Sungai, Taman Air Panas,Setapak 53200 ,Kuala Lumpur.Tel_01123390162 3. Include in your package a signed letter stating the reason for your return and the original receipt. Return Exceptions Some items cannot be returned if they are opened. These include music, software, and video games, boxes with sealed wrappers, underwear,creams, lotions that are already tried. Merchandise item that has been worn, used, or altered will not be accepted for return or exchange. Restocking Fee All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. Exchanges If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping. Payment PolicyAccepted Methods of Payment Credit Card (Visa, Master Card, American Express, Discover)Check/Money Order/postal orders from the Banks and Post office only are accepted. All personal checks are not accepted via delivery by post unless online banking. As such the process of delivery will be delayed until the check is fully cleared and has no problem of rebound or any other issues that may arise. Cash On Delivery only upon request that the client will collect from us. There will no personal drop ship that will be done by us unless at a very near distance that our personnel able to reach you. It is advisable and notified that not all Cash on Delivery will be entertained due to personal safety. Customers will need to wait at a place for the collection of the goods/items. Credit Card Charges Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded. All refund can only be taken place when goods are not sent out yet. In any case the goods are sent out and a refund is requested, no refund transaction is allowed but can be done when goods are received and returned in good condition without opening at all. All inspection will be done prior to this matter.Refund will proceed when all are returned to us without any deterrent on the items and all are in good conditions.

All orders are shipped within 48 hours Monday - Friday 8am - 5pm. ur website at http://www.lifestylemall.my for more promotions.

11Street Return/Exchange Policy

Cancellation

Request for cancellation if product has not been dispatched after payment completion.

Strictly no cancellation for E-voucher after purchased.

Return

Request for return within 7 calendar days following delivery date.

Check seller's approval on buyer's request.

Buyer sends product in question to buyer.

Seller receives and checks returned product.

Seller approves return and return is completed.

Strictly no return or refund for E-voucher.

Exchange

Request for exchange within 7 calendar days following receipt of delivery.

Check seller's approval on buyer's request.

Buyer sends product in question to seller.

Seller receives and checks returned product

Seller send new product to buyer, and buyer receives it, and exchange is completed.

No exchange for E-voucher purchased.

How to Request for Cancellation/Return/Exchange

You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund. But, in case seller has already dispatched product, cancellation request can be rejected.

You can request for return after obtaining product, you should send the product in question to seller. After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.

You can request for exchange if wrong product is shipped, you should send the product in question to seller. After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

Criteria for Return/Exchange

You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

When request due to change of mind is made after 7 calendar days following delivery date

When product is used, destroyed or damaged

When tag attached to product is removed or package of product is opened and product value is damaged

When sealed package is opened or packaging materials are lost

When too much time has passed and product value has so decreased that its re-sale is not possible

When return/exchange request is made for customized product such as hand-made shoes or accessories

When components of product (including free gift) have been used or lost

When buyer did not follow instructions included in product

As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

Notice

Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.

For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.

11street is an open marketplace operated by Celcom Planet Sdn. Bhd. – a joint venture between two established names Celcom Axiata Bhd. and SK Planet Ltd. Celcom Axiata is Malaysia’s premier and most experienced mobile telecommunications group and SK Planet owns Korea’s best e-commerce site, 11st.co.kr, a reliable and revolutionary e-commerce platform.