TripAdvisor Traveler Rating:

2.05Cleanliness

3.05Location

4.05Rooms

4.05Service

3.05SleepQuality

4.05Value

3.05

“Good Value”

Aug 14, 2013Brian G, Pa

The hotel was nice, but a little more effort could make it great. Just outside the front doors, there was a lot of melting candy pieces everywhere. It took a couple days before I didn't have to watch my step. Sometimes the staff all went on break at the same time and left a sign at the front desk. The fire alarm when off because of an employee error, then at 2 in the morning, the guest in the next room burned pop corn and set off the alarm! Overall, the hotel was a good value, especially for a hot tub in the room. The breakfast was just OK, and way, way, way overcrowded for the morning rush. Staff was nice. Charged for safe that I never saw, but removed charge when asked about it. The rooms need cleaned better behind the sink and bed.

Read management response to this review.

Management response from HospitalityMgr, Manager

Brian G, Thank you for your 3 star review,We apologize for the fire alarm going off due to a guest incident, we tried to quickly assess the situation and then get the alarm shut off. Front desk was working as efficiently as possible to make sure the guest was safe. I will also look into the cleaning issues you stated above.We hope you will give us another try if you are ever in our area!
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