Roto-Rooter Dedham, MA: Customer Reviews & Testimonials

When you need experienced plumbers in Dedham, MA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

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Roto-Rooter Dedham, MA

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Read customer reviews for Roto-Rooter Dedham, MA

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Roy came within 15 minutes of the time he said he would. Knew what he was doing and cleared the clogged roots and was done in less than a hour.

peter w. | Dedham

I had called for same day service yesterday, and was grateful that Pete #1760 honored that request, since I wasn't able to take off another day of work. Our sewer system had backed up only two months after the previous service had been done for the same problem. I had expressed to Pete that I had paid nearly $800 for the previous service, and I needed to know exactly why the system failed only after 2 months, and I couldn't afford to pay that much for something that wasn't going to last. Pete was sympathetic to our dilemma, and told us that not only was he going to put a camera through the pipe to see exactly what was happening, but also reconfirmed that I wouldn't have to pay given that the previous service was only 2 months ago. When Pete put the camera in, within seconds he was able to diagnose the problem which is that the previous technician--though he had done his best, hand't fully cleared out the pipe with the jet, which allowed the creation of the small blockage. Pete cleared the pipe fully, then had us run every water source in the house to make certain everything was operation, which they were. No backups or blockages. Pete then explained to us how to use enzyme eating drain cleaners and how often, and what items not to put in the toilet (ie, facial tissues, moist towelettes for the full cleaning of fecal mater--items we had no idea could back up the system) Pete was extremely helpful and more thorough than any plumber we had had in the past and we really appreciate his service as far as the professionalism, thoroughness, and his courtesy. Please commend him for his service and great help to us. Sincerely, Dwayne Mosby

Dwayne M. | Dedham

Fast , on time and very respectable

Peter M. | Dedham

Service Tex was wounded full

William S. | Dedham

Nelson was excellent. very efficient and did a wonderful job. Great service!

Amy R. | Dedham

I would like to take a moment to say how happy I was with the service I received on 2/7/16. So many people are quick to write a negative response, but this was by far the opposite. My main line was clogged so I called your toll free number. The person that answered my call was very nice and was a great help. I had a gentleman at my home in the specified time. Gibert was a true professional from the beginning and very careful of my home. He checked everything out and gave me the estimate, The estimate was exact and his work was spot on. Gilbert explained everything he was doing and why. I would call them and ask for him again if needed. Gilbert is an asset to Roto Rooter, I called him the Gentle Giant.

Deborah Y. | Dedham

Good job. Thank you

Apostolos L. | Dedham

This review concerns a service call made by Roto-Rooter to a home at 8 Westview Street, Grafton, MA. on October 28, 2015. We were very pleased with the work done by the Roto-Rooter plumber. He replaced the faucets in the kitchen and bathroom sinks. As both fixtures were about 50 years old, this required a great deal of skill and effort. The plumber also cleaned the drain pipes to both the kitchen and bathroom. This involved working on the house's main drain pipe in the basement. It was hard work but the plumber succeeded in cleaning all the drain pipes. The plumber was polite and professional to us. He left the house clean and removed all the old pipes and fixtures. He took time to explain to us what needed to be done. He also made recommendations for future plumbing service appointments. In short, we were highly pleased with the quality of the service from the Roto-Router plumber

Brian D. | Dedham

Our service tech, Ed Chandler was exemplary! Whatever you pay this man, you should double it. Seriously. He asked me the right questions, and what I thought was the problem, was not that at all. Thank goodness he came to call on us. My drain line from the washer to septic is running better than it ever was! Ed gave us great advice, excellent suggestions and was SO pleasant! Great person. I would absolutely call Rotor Rooter again and without a doubt ask for Ed. He is awesome.

Debra S. | South Yarmouth

Your service person was very pleasant and did work very hard clearing the clogged drain.