Phoenix VII 317

We help make the most of your vacation by providing FREE ADMISSION to some of the area's top attractions each and every day! Create exciting memories, have more fun and truly experience your destination! FREE GOLF, FISHING, DVD RENTALS, WATERVILLE AND ESCAPE ROOM TICKETS! See details below.

***Resurfacing of the entire property will begin November 26, 2018 and will not end until December 30, 2019. PLEASE EXPECT NOISE DURING THIS TIME PERIOD ***

Phoenix VII 317 is a three bedroom, two bath newly updated condo with an incredible Gulf-front views from 3rd floor.

Guests will receive one complimentary admission per activity, per day. You can go to every activity, every day and one person will be free per day. Additional guests will pay full price. Admissions are noncumulative and nontransferable. Unused admissions expire daily.

So yes, you may choose to go fishing in the morning (one person is free) and then golf at lunch (one person is free) and then the waterpark that afternoon (one person is free.) Or you may choose to go to the waterpark in the morning with the kids (one person is free) and your husband can go play golf (one person is free) and then meet that afternoon to go on the dolphin cruise (one person is free.) You may do some or all of the activities every day and one of your party is free every day.

These activities are yours to use if you choose to do so at no additional cost or obligation.

*Does not apply to monthly reservations and some activities are seasonal.

Thank you for your recent stay with us! We are thrilled that you enjoyed it so much. We appreciate your valuable feedback and look forward to seeing you again soon!

Manager Response Oct 1, 2018

Phoenix VII 317

5.0/5 stars

I grew up on the Gulf, but have been back much since college (around 2007). The location is great, right near the Pass, and the view is what I remembered. Also, very clean, very well furnished condo. Would go back again in a heartbeat.

Thank you for your recent stay with us! We are thrilled that you enjoyed it so much. We appreciate your valuable feedback and look forward to seeing you again soon!

Manager Response Oct 1, 2018

Phoenix VII 317

2.0/5 stars

I thought that the location and the condo was nice but there were way too many things that happened that will make me think twice before I book through ITrip Vacations or that condo. I don't believe it was as clean as it should have been for what we paid. Mostly the floors needed mopping. But the biggest issue were all the people that kept coming to our door. We did report an issue with the refrigerator but by the time it was fixed, most of the food that we had put in the fridge had spoiled because it didn't get cold enough to keep it. And even after the repair, it still leaked water. The dishwasher was another issue - super load and took a long time to complete. The tropical storm hit while we were there, and I know that was no one's fault, but after we asked the front desk about the furniture on the patio - we received 2 visits and one phone call about help with putting the furniture in the condo. We had already told the first visitor (maintenance) that we already did that.....lack of communication maybe? There are really several more things to list but I think overall, the condo needs a lot of updating and when we are told that we have to wait to check in until it is inspected, I wondered what was inspected......even the main TV in the great room was not working. We did have a great view of the beach/ocean and there was a great pool that my granddaughter loved.

Thank you so much for your recent stay with us. We are so glad you liked the location of the condo. We really wish we had known that you weren’t happy with the cleanliness of the unit; we would have been happy to send our cleaning crew back out to the property to address your concerns. While we wish every guest’s stay was problem free, unfortunately, that isn’t always the case. We’re terribly sorry there was an issue with the refrigerator. However, it is important to point out that we did get right out to fix it for you, as well as reimburse you for the food that was in the refrigerator at the time. As far as the patio furniture and the tropical storm, please understand that there are a lot of moving parts and a lot of different parties involved when we are preparing for a storm, and we, as well as the condominium association, would rather be too cautious than not cautious enough. We (the individual property manager, the condominium management, and the condominium maintenance team) are all trying to make sure that our guests and properties are prepared, usually in a very short amount of time, and admittedly sometimes guests get contacted by all of those parties, just to be sure that things are secure. We're so sorry that was frustrating to you. We appreciate your valuable feedback and hope to see you again.

Thank you for your recent stay with us! We are thrilled that you enjoyed it so much. We appreciate your valuable feedback and look forward to seeing you again soon!

Manager Response Sep 17, 2018

Phoenix VII 317

4.0/5 stars

Despite tropical storm Cindy, we all made the best of the week. The only problems we had with this condo was with the washer and dryer, they need to be looked at and either maintained or replaced, other than that everything meet our expectations. It is possible that we will be back in July of 2018 for a wedding and might consider staying here again and would appreciate a discount.
Thanks!
Regards,
Al

Al - Thank you so much for your recent stay! We are so glad you were able to make the best of your vacation despite the weather! We are thrilled to have exceeded your expectations. We appreciate your valuable feedback and look forward to seeing you again soon!

Manager Response Jul 5, 2017

Phoenix VII 317

5.0/5 stars

We enjoyed our stay very much. Very clean and spacious condo. Would highly recommend and we will be back.

Karen - Thank you so much for your recent stay! We are so glad you all loved the condo and had so much fun!! We appreciate your valuable feedback and look forward to seeing you again soon!

Manager Response Jun 16, 2017

Phoenix VII 317

4.0/5 stars

I enjoyed staying at the condo. I liked having the double and twin bed in one bedroom. There was plenty of places to sleep. I did not like the fact that there are no wash rags for showers or in the kitchen. I had to go buy some. I also did not like the small hot water heater. We ran out of hot water with just a couple of showers. The unit is equipped for 10 sleepers so there should be more hot water. I loved being on the beach and close to the jetties. I also liked the location.

My Husband and I have been coming down to Orange Beach for the last 5 years. Wouldn't you know this year our friends came with us. I dont know if it was because we rented from a realtor / Itrip instead of an individual or what. But this condo was to accommodate 8-10 people. haha , lets see no drinking glasses, 4 spoons 4 forks no pizza cutter, had to call and by sat they brought some over. really! we washed every thing before we used it. not a well stocked condo in the kitchen. and to top that off the table had only three chairs!!! the broken one was in the closet . so with the 3 bar stools and three chairs, there's only setting for 6. Not 8-10. furthermore the day before we were to leave a person tried to get the condo!!!! yes it was another realtor trying his keys out. Really.. he knew some one was renting it at that time. we are not happy with that at all. what if an adult hadnt been there? our friends young daughter told her dad some man is trying to get in. which than it scared her. We will never visit this or any of the Phoenixs again.!
Linda Oberholtzer

Staying at this sight was really cool! We loved the condo! There was so much to do at the condo. The children enjoyed swimming and having a front seat view of the ocean, made sitting out on the balcony a treat. Phoenix VII 317 really is the place to be. We are making plans to come back again. The only problem that I experience was having to leave.... we didn't want to go! Thank you for providing such a beautiful, clean, and inviting place to spend quality time with the ones you love.

Had a wonderful time in this unit! Great balcony, plenty of room inside, and nicely equipped kitchen. The only thing that I would recommend to management is that the pull out sofa be replaced. Very rickety and uncomfortable. Other than that, I would definitely stay in this condo again :)

Thank you for your recent stay! So nice to hear you enjoyed the unit and found things to be exactly what you needed. We can investigate the sofa sleeper and evaluate its condition. We love to hear our guest speak of returning. Thank you for your input!

Manager Response Jun 25, 2015

Phoenix VII 317

5.0/5 stars

We stayed the week with our friends at this complex. We had room 113 locates on the first floor. Great to just park and walk right into our room without a elevator ride. The condo was comfortable for four adults. Great back deck which overlooked the pool and the beach. Owner emailed before we arrived and wanted to know if we could do anything for us. The property is located almost at the end of Orange Beach, so the crowds where located in the center of the condo district. It is just under a 4 mile walk down the beach, I know we walked it, the pain was the 4 miles back. Great week of just relaxing, come and relax, you will enjoy your stay.