Fairmont was a pleasant experience, well trained personnel, located in a beautiful natural scenery, comfortable and clean room, good facilities. The resort was full but we didn´t feel space constraint at the beach or line waitings for meals.

4 out of 5

Recommended for Everyone

by A verified traveler

Posted Jul 29, 2015

The food was very spencive and bad in all the 3 restaurants,they bill you everything in U.S. Dollars they forgot there in Mexico so they really take advantage of the exchange rates

This was probably the nicest hotel I been to.

The kids love the place, it was very close to all the attractions and the place is really nice. The staff is perfect and the installations also, worth every penny.

Comment from Hotel Management

Jul 11, 2015 by Public Relations Manager, Hotel Management

Dear Carlos, Thank you for taking the time to share your kind feedback about your recent visit to our resort. We are thrilled to hear that your whole family had a wonderful time and that you enjoyed the resort grounds and friendly, helpful service. We look forward to welcoming you back to Fairmont Mayakoba and best regards.