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"Fender fb58 and Zzounds"

Overall:
I ordered this hoping it was as good as most of the reviews. When it got here I put the bridge on an had to tighten a couple things. I then took it to a professional and he set it up for me. Once he tuned it he started playing it. Man this thing sounds great. He played it for a half hour and said he was very impressed with the total package including the bold sound. It looks great and sounds great. Excellent value for the money. Now for Zzounds. I have only on a few occasions delt with a company that looks out for the little guy as good as Zzounds. Great customer service techs. I give them 2thumbs up.

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"Fender FB-58 banjo"

Overall:
When the banjo arrived, I found it well-packed and in good condition. The first thing I did was remove the resonator and look inside the back. I found a 3-ply maple rim and dual rim rods, as all better banjos should have. I put the resonator back on and set the bridge. It came up to tune quickly, and it stays in tune amazingly well for a new banjo. The banjo has a pro level volume and the mellow tone you get with a bell brass tone ring. The look is impressive. The banjo could benefit from a little more attention to the dressing of the fret ends, and the finish of the inside of the rim, but if it had these things it would be a $2500 banjo. When you place your order, the banjo deserves a hard shell case, and make your life easier by ordering a strap at the same time. The payment plan is outstanding. There aren't many retailers who offer such a liberal program. zZounds is great!

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What Our Customers Are Saying About zZounds "I chose zZounds because of the 45 day return policy, free shipping, and the fact that they always have the lowest prices. Everything I wanted was in stock and the check out process was easy and fast." - Customer on January 1, 2015

A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.

A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.