In Malaysia Airports, our Business Continuity Management (BCM) Programme, which is driven by the Risk Management Division, nurtures business resilience initiatives at our operational airports. The implementation of BCM was done in accordance with the publication of ISO 22301, which sets the standard for a comprehensive BCM system, currently being used by many organisations of all sizes and types.

Malaysia Airports’ BCM programme was developed with the objective to mitigate risk of business disruption, which may have an impact on our organisational structure. Severe impacts may include:

In the context of BCM, ‘disaster’ is defined as a situation where widespread human, material economic or environmental losses have occurred which exceeds Malaysia Airports’ capability to respond using normal operating procedures.

In order to mitigate risk and capitalise on opportunities, Malaysia Airports have enhanced the existing framework to a more dynamic process based on the Plan-Do-Act-Check model that reflects a continuous cycle. The BCM Framework applies the PDCA model for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and continually improving the effectiveness of Malaysia Airports’ BCM programme under the purview of Risk Management Department.