WD Red is designed for NAS systems that have 1-5 drive bays. Available in capacities ranging from 1 TB to 4 TB, WD Red is designed specifically for home and small office NAS systems. The drives are extensively tested for compatibility and reliability in the demanding operating environment of a 24x7 NAS system. WD's exclusive NASware™ firmware technology enables seamless integration and balanced performance. Innovative technology reduces power comsumption and lowers the operating temperature, and with a 35% improvement in MTBF over desktop drives, WD Red is a more reliable and robust NAS hard drive solution.

Designed specifcally for home and small office NAS systems - WD Red is the only hard drive for 1-5 bay systems

Customer reviews

Poor packaging - DOA part 2

Reviewed by
Cris.
Review Posted
20/03/2015

55

In reference to my first review: Reviewed by Cris. Review Posted 17/06/2014.
My replacement drive was packaged in EXACTLY. THE. SAME. WAY. Not improved packaging here.
I'm looking for more drives for my NAS so thought I'd add this here for others quickly, I'd never buy a drive from Dabs. Another of these drives is now failing in my NAS and I attribute that entirely to the way it was shipped. 2 out of 3 failures, thanks Dabs.
Dabs didn't, and from more recent reviews, appear still have not fixed this. It's just an email to the warehouse guys, how hard is that?

Dabs response

Hi Cris, have dropped you an email to discuss, we have most definitely improved this and concenred as to what packaging you received. Thanks, Dunc

Overall

Ease of use

Value for money

Poor packaging - DOA

Reviewed by
Cris.
Review Posted
17/06/2014

55

I'd like to echo the previous review.
I ordered two of these and they arrived each in the standard anti static bag inside a thin cardboard wrap, both were delivered inside one of those grey plastic parcel bag things. No bubble wrap at all.
One was a DOA and I'm really surprised both weren't dead considering they way they were shipped. I will be keeping a close eye on the second drive from this order.
Once again I would suggest Dabs take a look at the way they send out HDDs before WD/Seagate etc start asking questions regarding the number of returns they're being sent.
I chose to return the drive with an anti static bag, inside the cardboard wrap and in a box full of packaging noodles, be nice if my replacement was sent the same way! You can even use the same box again! ;)
Rating the product high, but would mark the shipping as 1.

Dabs response

Thanks Cris, as per my other comment response, we've taken action on the basis of feedback and hope to have erradicated the issues packaging has been causing for customers.
UPDATE: Sept 2014: these issues have now been fully addressed and rectified with appropriate packaging.

Overall

Ease of use

Value for money

Packaging poor

Reviewed by
Anonymous
Review Posted
04/07/2014

55

I haven't tried the two drives I've just purchased - fingers crossed the're all ok. The packaging is as described by the previous reviewer - carboard in a plastic bag. Nothing to absorb shock. For something like this bubble wrap is the obvious safe choice. Until this improves, no more purchases from dabs for me.

Dabs response

Hi, thank you for your review. I've dropped you a full response via email however please note we read all feedback from our customers and in this instance I wanted to ensure you were aware it’s a known issue that we are taking steps to rectify. Since receiving some feedback from our customers in recent weeks we have taken steps to investigate and I want to assure you we are in the process of overhauling the packaging we send our HDDs out in and have a temporary measure in place to improve the protection of all drives that get despatched.
Hopefully with this knowledge you can see our commitment to improving customer experience and not be dissuaded from buying from dabs.com again soon.
Thanks, Dunc
UPDATE: Sept 2014: these issues have now been fully addressed and rectified with appropriate packaging.

Overall

Ease of use

Value for money

Poor packaging - risks damage

Reviewed by
Tom T.
Review Posted
15/06/2014

35

This is a quality product but appears to be supplied to Dabs in a thin cardboard wrapper. Dabs than post it out in a thin single sheet bubble wrap envelope.
Not surprisingly 1 out of the 4 I ordered was DOA. The WD returns procedure specifies you must use 2 inches of bubble wrap.
Such a shame all these expensive electronics devices are being wasted through poor packaging procedures by the manufacturer and the retailers.

Dabs response

Hi Tom, thanks for your feedback. I'd like to update you to the fact we have recently made some changes after customer feedback to HDD packaging and have taken steps to ensure it's now vastly improved to ensure issues like yours do not happen again.
Once again we take customer feeback very seriously and always aim to take action to improve our processes and procedures.
UPDATE: Sept 2014: these issues have now been fully addressed and rectified with appropriate packaging.

Overall

Ease of use

Value for money

DOA due to bad packaging

Reviewed by
Carl.
Review Posted
04/01/2015

15

Unfortunately, dispute the previous notes about improved packaging my drive arrived in a cardboard carton with only a thin layer of form wrapped around it. The result is that the drive was faulty and locked up my NAS at around 5% into the formatting process.

Overall

Ease of use

Value for money

The opinions expressed in this reviews section are those of our customers and not of dabs.com. Nothing contained herein amends dabs.com’s terms and conditions.

Find similar

Not quite found what you are looking for? You can find products which may be more suitable by simply checking the features that interest you and clicking the find button.