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Sunday: 10am to 4pm

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Guest Relations

Carnival House

100 Harbour Parade

Southampton

Hampshire

SO15 1ST

Our promise to you

We aim to respond to your enquiry as soon as possible, however we may take up to 28 days to respond if further investigation is required. If this is the case a member of staff will be in touch to advise this.

Competition Terms & Conditions

1. To enter this competition, complete this entry form and provide us with all of the details requested.2. Closing date for the draw is 5 March 2018, 11:59pm GMT. Entries received after this date will not be eligible for the competition.3. The draw is only open to UK residents aged 18 and over who have not already signed up to P&O Cruises newsletters. Only one entry per person is permitted.4. The cruise is for two adults aged 18 or over, sharing a Balcony cabin on a 7 night Caribbean fly-cruise on Britannia in November or December 2018. Cruise is on a full-board basis, including on board meals (excluding specialty restaurants, in which a cover charge will apply), entertainment and most facilities. Prize does not include travel to and from Southampton. Prize does not include travel insurance (adequate insurance is a condition of travel), drinks, shore excursions, personal expenses or gratuities. No complimentary or paid-for upgrades will be given. P&O Cruises reserve the right to change this cruise or offer an alternative prize of equal or greater value.5. The winner will be randomly selected from the valid entries received by P&O Cruises before the closing date.6. The decision of P&O Cruises will be final and no correspondence will be entered into.7. The prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.8. The winner will be notified in writing by 1 April 2018 and the exact cruise will be confirmed.9. If a winner does not respond to P&O Cruises within 7 days of being notified of their win, the winner’s prize will be forfeited and P&O Cruises shall be entitled to select another winner in accordance with the process described above (and that winner will have to respond to notification of their win within 7 days or else they will also forfeit their prize). If a winner rejects their prize, the entry is invalid or in breach of these terms, or if the winner is unable to claim their prize for any other reason, the winner’s prize will be forfeited and P&O Cruises shall be entitled to select another winner.10. By entering the draw, the winner consents to the use of their name and picture being used by the promoter in marketing material.11. No employees of Carnival plc or their suppliers may enter into the draw.12. No bulk or third party entries accepted. P&O Cruises accept no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of postage of the entry is not proof of receipt by P&O Cruises. The promoter reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this competition with or without prior notice due to reasons outside its reasonable control (including, without limitation, in the case of anticipated, suspected or actual fraud).13. No purchase is necessary to enter the draw.14. The winner will be bound by P&O Cruises booking terms and conditions, which are available on pocruises.com.15. By entering the competition, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your competition entry.16. The promoter is Carnival plc trading as P&O Cruises, Carnival House, 100 Harbour Parade, Southampton, SO15 1ST.

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