Shipping + Delivery

SHIPPING TIME Orders are processed and shipped within 3-5 business days (M-F) of purchase. Weekly Specials or promotional offers (Orglamix Sampler Packs) or PR requests can take 7-10 days to ship. Order time for bespoke custom blends shades may take longer, details of which can be found in the product description. When your order ships, we will email you a shipping confirmation with tracking information.

SHIPPING REGIONS At the moment, we only ship to the United States, including APO and U.S. post office boxes as well as Canada, Europe, Singapore and Australia. If you'd like to place an order and do not see your country listed, please email shipping@orglamix.com and we will do our best to accommodate your request.

SHIPPING CARRIER Most orders ship United States Postal Service. Orders being shipped to P.O. Boxes, APOs and FPOs all will be shipped United States Postal Service. If you need to expediate an order, please email shipping@orglamix.com and we will do our best to accommodate your request.

SHIPPING RATESUNITED STATESStandard shipping on orders over 65.00 FREE to all US destinations.

SALES TAX Sales tax will only be charged for orders shipped to Illinois State.

SHIPPING EXCEPTIONSShipments that encounter exceptions such as clearance delays or delivery exceptions due to incorrect address can be reshipped at the customers expense. Please contact us. If a shipment is lost in transit, damaged or delivered without contents, we will cover the replacement and shipping: no refunds will be granted.

PRE ORDERS and CUSTOM COLORS Some of our items are available for pre-order. The estimated ship date will be stated on the product detail page and/or in the product name. Orders that include pre-order items will appear as "In Production" in the My Orders section of My Account until the day the item ships. You will receive a shipping confirmation email with the tracking information when the pre-ordered item ships. If your order contains multiple items, including both available and pre-order items, available items will ship immediately and you will receive additional shipping confirmations for each subsequent shipment. For pre-ordered items, your credit card will be charged at purchase so that your item can enter production.

INTERNATIONAL SHIPPING {Canada + UK exception} We work with MyUS.com to offer convenient, fast international shipping to more than 225 countries. Sign up with MyUS.com and receive your own U.S. street address to receive merchandise. Use your new U.S. shipping address at checkout when placing your order with us. MyUS.com provides specialized international package forwarding services from your new U.S. address to your international address.