Aimed at beginners and those who wish to refresh and update their knowledge, this course provides a broad introduction to the many facets of human resources, and is designed to give you an understanding of a range of issues facing a typical HR manager.

What's Included

Human Resources Diploma Course

Course Syllabus

Module 1: Introduction

Learning outcomes

How this course is organised

How to study this course

Maximising your study time

Using mind maps

How this course is organised

Module 2: What is Human Resource Management?

What is Human Resource Management?

About human capital

A brief history of HRM in the UK

HRM: Key functions and responsibilities

Core skills

Models of HR within organisations

Module 3: Organisational Development

What is organisational development?

Management of change

Why organisations change

PESTLE Factors

Change management methodologies

Analysing drivers for change

Change Models

Kurt Lewin's Change Model

Deming Model: Plan Do Check Act

Kotter's Change Model: Eight Step Process

Appreciative Inquiry

Module 4: Learning and Development

The Learning Organisation

The benefits of becoming a learning organisation

Making the case for learning

The Learning and Development Strategy

How to create a learning and development strategy

The Learning and Development cycle

The Learning Process

The training cycle in practice: example

Training needs analysis

Training Design

Learning Transfer

Evaluation of Learning

Module 5: Employee Engagement

What is employee engagement?

The benefits of employee engagement

What drives employee engagement?

Theories of motivation

A history of motivation theory

The psychological contract

Module 6: Performance Management

What is performance management?

Main tools for performance management

Performance appraisal

Learning and development

Objectives and performance standards

Measurement

Pay

Module 7: Corporate Social Responsibility

Module 8: Equality and Diversity

Bias

The Equality Act 2010

What does the EA 2010 cover?

About Discrimination

About Diversity

Module 9: Recruitment and Selection

What is recruitment?

The stages of recruitment

Defining the role

Attracting applications

The selection process

Induction

Module 10: Contracts of employment

What is a contract of employment?

Types of contract

Varying the contract of employment

Module 11: Staff Turnover and Retention

Turnover

Staff retention

Why do people leave? Why do people stay on?

Improving staff retention

Module 11: Assessment Questions

Module 12: Disciplinary procedures and dismissal

Dismissal

Wrongful dismissal

Unfair dismissal

Poor performance and misconduct

Disciplinary Procedures: The minimum

Gross Misconduct

Stages

Constructive dismissal

Redundancy

Managing redundancy

Grievances

Templates

Job Description template 1

Job description template 2

Person Specification Template

Example of an Equality Policy

Example of Equality and diversity monitoring form

Outline of a recruitment checklist

Example of a Written Statement of Terms and Conditions of Employment

Assessment Centres

Guide to completing a Personal Development Plan

Personal Development Plan: Template

Example of Performance Standards for a receptionist

Resources

Module 2: What is HRM?

Module 3: Organisational Development

Module 4:Learning and Development

Module 5: Employee Engagement

Module 6: Performance Management

Module 7: Corporate Social Responsibility

Module 8: Equality and Diversity

Module 9: Recruitment and Selection

Module 10: Contracts of Employment

Module 11: Staff turnover and retention

Module 12: Disciplinary, redundancy and dismissal

Description

What You'll Learn from the Course

"The basic mission of human resources will always be to acquire, develop, and retain talent; align the workforce with the business; and be an excellent contributor to the business.” - Edward L. Gubman, Journal of Business Strategy.

This course describes the impact having an effective HR department has on the health of any organisation, regardless of its size, and the core skills, key functions, and responsibilities of Human Resource Management (HRM). This includes an in-depth study of a mainstream area of the HR remit - Organisational Development (OD), which is central to improving organisational performance through increasing process efficiency and improving interpersonal relations.

It is part of the role of HRM to stress the importance of, and implement a strategy for, staff development within an organisation so that they may remain agile within their marketplace. The course explains this in detail, along with how to design effective training. You will also learn the various methodologies to set, track, and reach performance management goals for employees, which will, in turn, help a business to reach its objectives.

Successful companies are aware of the importance of the motivation and wellbeing of their employees. You will learn how a human resources department can go about advocating a company culture of nurturing employees and ensuring buy-in and job-satisfaction, and the massive impact this can have on organisational productivity. Wellbeing is not just about motivation, however, as the Human Resources Course explains the importance of adhering to up-to-date practices and procedures regarding discrimination and equality in the workplace and during the recruitment process.

Students are guided through the recruitment process and how to succinctly advertise positions and ensure the best candidate is selected. Also covered are the process of inducting a new recruit to the company and the importance of doing this, and what is involved in a contract of employment, the different contract types, and options for varying a contract.

Just as important as hiring the right people, is understanding why some employees leave and while others stay. The course discusses the reasons an employee may choose to cease employment and strategies that can be implemented to increase retention. Also covered are the reasons an organisation may wish to dismiss an employee and the processes to follow to ensure this is done fairly.

Who Would Benefit from the Course?

The Human Resources Diploma Course is aimed at beginners and those who have some knowledge or experience of human resource management but require a refresher course to consolidate and update their knowledge.

Successful completion of the course provides a good grounding prior to starting the professional pathway through the Chartered Institute of Personnel and Development, the UK’s professional body for human resource practitioners.

Certification

This course is certified by the IANLPC (International Association of NLP & Coaching) and the IAHT (International Alliance of Holistic Therapists), both of which are internationally recognised organisations. The IAHT certify personal development, health, fitness and nutrition courses. The IANLPC is a global support network for NLP Professionals and coaches, including the fields of Life Coaching, Hypnotherapy Business Coaching, Leadership, Nutritional, CBT, Personal Development and Holistic Therapy.