Shipping

Order processing time
We ship worldwide on daily basis, with DHL, DPD, and UPS. All in-stock items are usually shipped within 24h upon receipt of payment, mostly on the same working day. Of course, all orders are checked by our qualified personnel and professionally packaged for shipping. Express delivery options are available upon request.

Insurance
A transport insurance cover up to the full value of the purchased item(s) is already included, at no extra charge.

COD (cash on delivery)
5.00 € COD fee for shipping within Germany. Unfortunately, we currently don't ship COD to addresses outside of Germany.

Personal purchase at our store
Of course, you are absolutely welcome to personally visit our shop premises in Munich to check, test, compare, purchase and take home your items right away, without any waiting, stress or pressure, and with a proper professional advice from our product experts. Please feel free to contact us for your individual time appointment, or simply visit us during our business hours!

Shipping outside the EU
Shipping costs to most EU destinations, Switzerland and Norway are included in the overview on the left. Selling and shipping to any countries not mentioned in this overview is subject to prior inquiry and receipt of our shipping quotation. Please also note that not all orders from all countries can be automatically processed through our website at this time; such orders must be handled on individual basis. If you are outside the EU, please make sure to contact us first, for necessary details on the ordering procedure, shipping and payment. Please make sure to provide us your full address for a correct calculation of the shipping expenses.

Warranty

We stand behind the flawless quality and function of our products, and provide you an extended warranty of 3 years for regular brand new items, as well as 2 years for b-stock, demo or retoure items and 1 year for second hand equipment.

Individual offer request

Have you seen this product anywhere for less? Please let us know, we will try to provide you similar or even better conditions. For your individual offer, please submit the following information: