It's all about looking after your customers

15/04/2013

Business gurus have long been extolling the value in looking after your existing customer base. Often trotting out facts like ‘it costs 10 times as much to recruit a new customer than look after an existing one.’

But this is hard to invest when time and finances are both stretched. However that’s just what has been going on at family owned Raycox Turf. Raycox, Rolawn’s Premier Stockist in the Bristol area are welcoming customers to their newly refurbished trade counter, which is a key part of their ongoing expansion plans.

Gary Bartlett, Raycox Director commented “We are delighted with the new sales counter and display area. We now have room to spend time with our customers, discuss their needs and hopefully grow the customer base we have built over the last 45 years.”

Photo: Gary Bartlett, Director, Raycox

Raycox Turf Ltd, Collett Way, Great Western Business Park, Yate, Bristol, have been supplying quality turf to the trade and domestic sectors since 1966. In 2009 they were appointed by Rolawn as their Premier Stockist for Bristol and the surrounding area.

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