SmartThings Support

How to connect Netgear Arlo Cameras

With Netgear Arlo Cameras, you can enjoy event-based video clip recording through Smart Home Monitor and live streaming video within Things and Rooms. The Arlo cameras include motion sensor capabilities and are compatible with both the SmartThings Hub v1 and Samsung SmartThings Hub v2!

Note: You can only connect the cameras on your Arlo account to a single SmartThings Location.

*Note: A Netgear base station is required to connect the Arlo Wire-free and Arlo Wire-free Pro cameras with SmartThings. Also, all Arlo devices must have the latest Arlo firmware for complete functionality within SmartThings.

Connect the Netgear Arlo Camera with the SmartThings Hub

1. Set up an Arlo account

Download and install the Arlo app for iOS or Android, and then create an Arlo account.

2. Install the Arlo Camera

Follow the Arlo Camera user’s guide to install the camera and connect it to Wi-Fi.

Note: The Netgear base station is required to connect the Arlo Wire-free and Arlo Wire-free Pro cameras with SmartThings.

3. Connect the camera through the SmartThings app

In the SmartThings mobile app:

Tap Marketplace

Under Things, tap Cameras

Select your Netgear Arlo camera

Tap Connect Now

Tap the field that says Tap here to enter Arlo Credentials

Enter your Netgear Arlo email address and password and tap Sign in

Accept the agreement to connect your Arlo account with SmartThings by tapping Accept

Tap Done to choose which cameras to add to SmartThings

Select the camera(s) you wish to connect with SmartThings and tap Done

Tap Done again to complete setup

Note: Netgear has introduced increased security restrictions. If you notice that your Arlo cameras are offline after connecting them, or if you've changed your Arlo account password, you may need to update your credentials in SmartThings:

Tap Automation

Under SmartApps, tap Arlo (Connect)

If you are prompted to re-authorize your connection to Arlo, tap to log in to your Arlo account

If you see your Arlo devices listed, you do not need to re-authorize your account

Check to see if your cameras are now operating properly within SmartThings

Connect additional Netgear Arlo Cameras

Tip: If you previously connected a Netgear Arlo Camera with SmartThings and later install another camera, follow these steps to set up the new camera with SmartThings:

Tap Marketplace

Under Things, tap Cameras

Select your Netgear Arlo camera

Tap Connect Now

Tap Use these Arlo Cameras

Select the new camera(s) you wish to connect with SmartThings and tap Done

Tap Done again to save

Use and configure the Netgear Arlo Camera within SmartThings

Access your camera from the Things view within the SmartThings mobile app:

Tap My Home

Tap Things

Tap the device

You can also automate your Netgear Arlo Camera with Smart Home Monitor to trigger video recording. Note: You can only select up to 10 cameras within Smart Home Monitor.

To install Smart Home Monitor:

Go to the Dashboard

Tap the gear icon

Tap the alert type you want to configure

Scroll to “Capture video from these cameras”

Tap Select Cameras

Tap Select cameras

Check the box for the camera(s) you wish to use

Tap Done

Tap to set the recorded clip length (30 seconds, 1 minute, or 2 minutes)

Tap Done

Tap Done again

Tap Done to finalize configuration

Remove the Netgear Arlo Camera from SmartThings

If the Netgear Arlo Camera is connected but not operating as normal, you may need to remove and reconnect the device in order for it to successfully integrate with your SmartThings setup.

To remove the device from the SmartThings mobile app:

Tap My Home

Tap Things

Tap the camera

Tap the gear icon

Tap Edit Device

Tap Remove

Confirm removal (this cannot be undone)

Or remove the Arlo (Connect) SmartApp to disconnect all of your Arlo devices:

Tap Automations

Tap SmartApps

Tap Arlo (Connect)

Tap Remove

Confirm removal (this cannot be undone)

How do the different Netgear Arlo Cameras compare?

Arlo Wire-free

Arlo Wire-free Pro

Arlo Q

Arlo Q Plus

Live streaming

5-minute timeoutto conserve battery

5-minute timeoutwhen battery powered

Audio capable

Outdoor rated

Siren

Included in Pro Base Station

Adjustable resolution

Max resolution

720p

720p

1080p

1080p

Field of view

110°

130°

130°

130°

Requires Wi-Fi

Wireless

Wireless

Wireless

Wired

Requires Arlo Base Station

Original Base Station only

Original or Pro Base Station

Required power

Four CR123 batteries

Rechargeable battery & chargerOR included cable

Included cable

Power over Ethernet

External storage

USB ports in Pro Base Station

Micro SD card

For more information about compatibility, detailed product information, and technical specifications, visit our Works With SmartThings page here. You can also check out this article to see how Arlo cameras compare to other cameras that work with SmartThings.