1 Suggested Answer

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Related Questions:

hi,your laptop isn't loading windows, you can try rebooting it and keep tapping F8 button as its booting. you will get a menu pop up.move down to "start windows in safe mode" see if it will boot up then. if it dosent boot you will need a new hard drive. if it dose boot you can have a look at bad programs that could be stopping it and fix while in safe mode. this is assuming the laptop was running ok before this problem ? also if you have anything plugged into the laptop take them out ( not the charger )

First, be sure you have your genuine copy of Windows XP
-if not, you can contact Dell and ask them a copy of it
1)insert the XP disc on the drive then turn off the computer
2)Turn on again the computer and once you press the power button, keep on tapping on F12
3)You should be seeing the Boot Options. Select CD/DVD and keep on tapping on ENTER once you see the message: "press any key to boot from CD/DVD"
4)if you have done it succesfully, you should see a loading bar that says, Setup is loading files.
5)wait for it to load and Just follow the steps on this link:
http://www.blackviper.com/Articles/OS/InstallXPPro/installxppro1.htm

Restart the computer. If you are already in Windows, you can do this from the Windows Start menu, go to Turn off computer and click Restart. As the computer restarts, watch for a progress bar at the bottom of the screen. press F8 about once every second. Immediately press F8 before the progress bar reaches the right side of the screen. From the Windows Start-up menu, highlight Safe Mode and press Enter. Wait for your desktop to appear, and then make the necessary repairs (for example, uninstall programs or devices). When the repairs are done, restart the computer, and allow it to boot normally.

Alternate:

From the Windows Start menu, click Run. In the Open field, type MSCONFIG and click Ok. On the BOOT.INI tab, check /SAFEBOOT.Click Restart when prompted.Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer)orDuring the boot process you will see on the screen to press a certain key to enter setupPress and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restartclick start all programs accessories scroll to system tools from there you should see a system restore click next a sytem date should open up select the date you want to restore your computer to or if you want a full factory restore orTurn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer) orDuring the boot process you will see on the screen to press a certain key to enter setupPress and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart

Restart the computer. If you are already in Windows, you can do this from the Windows Start menu, go to Turn off computer and click Restart.As the computer restarts, watch for a progress bar at the bottom of the screen. press F8 about once every second.Immediately press F8 before the progress bar reaches the right side of the screen.From the Windows Start-up menu, highlight Safe Mode and press Enter.Wait for your desktop to appear, and then make the necessary repairs (for example, uninstall programs or devices).When the repairs are done, restart the computer, and allow it to boot normally.

Alternate:

From the Windows Start menu, click Run.In the Open field, type MSCONFIG and click Ok.On the BOOT.INI tab, check /SAFEBOOT.

Click Restart when prompted.

Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer)

or

During the boot process you will see on the screen to press a certain key to enter setup

Press and hold that key during the boot up process to enter BIOS you can load failsafe defaultsor load optimized defaults ,press escape then press f10 to save to cmos to restart

click start all programs accessories scroll to system tools from there you should see a system restore click next a sytem date should open up select the date you want to restore your computer to or if you want a full factory restore or

Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer) or

During the boot process you will see on the screen to press a certain key to enter setup

Press and hold that key during the boot up process to enter BIOS you can load failsafe defaultsor load optimized defaults ,press escape then press f10 to save to cmos to restart

Restart the computer. If you are already in Windows, you can do this from the Windows Start menu, go to Turn off computer and click Restart.As the computer restarts, watch for a progress bar at the bottom of the screen. press F8 about once every second.Immediately press F8 before the progress bar reaches the right side of the screen.From the Windows Start-up menu, highlight Safe Mode and press Enter.Wait for your desktop to appear, and then make the necessary repairs (for example, uninstall programs or devices).When the repairs are done, restart the computer, and allow it to boot normally.

Alternate:

From the Windows Start menu, click Run.In the Open field, type MSCONFIG and click Ok.On the BOOT.INI tab, check /SAFEBOOT.

Click Restart when prompted.

Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer)

or

During the boot process you will see on the screen to press a certain key to enter setup

Press and hold that key during the boot up process to enter BIOS you can load failsafe defaultsor load optimized defaults ,press escape then press f10 to save to cmos to restart

click start all programs accessories scroll to system tools from there you should see a system restore click next a sytem date should open up select the date you want to restore your computer to or if you want a full factory restore or

Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer) or

During the boot process you will see on the screen to press a certain key to enter setup

Press and hold that key during the boot up process to enter BIOS you can load failsafe defaultsor load optimized defaults ,press escape then press f10 to save to cmos to restart

Restart the computer. If you are already in Windows, you can do this from the Windows Start menu, go to Turn off computer and click Restart.As the computer restarts, watch for a progress bar at the bottom of the screen. press F8 about once every second.Immediately press F8 before the progress bar reaches the right side of the screen.From the Windows Start-up menu, highlight Safe Mode and press Enter.Wait for your desktop to appear, and then make the necessary repairs (for example, uninstall programs or devices).When the repairs are done, restart the computer, and allow it to boot normally.

Alternate:

From the Windows Start menu, click Run.In the Open field, type MSCONFIG and click Ok.On the BOOT.INI tab, check /SAFEBOOT.

Click Restart when prompted.

Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer)

or

During the boot process you will see on the screen to press a certain key to enter setup

Press and hold that key during the boot up process to enter BIOS you can load failsafe defaultsor load optimized defaults ,press escape then press f10 to save to cmos to restart

click start all programs accessories scroll to system tools from there you should see a system restore click next a sytem date should open up select the date you want to restore your computer to or if you want a full factory restore or

Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer) or

During the boot process you will see on the screen to press a certain key to enter setup

Press and hold that key during the boot up process to enter BIOS you can load failsafe defaultsor load optimized defaults ,press escape then press f10 to save to cmos to restart

Complete the recovery again but leave the discs in the computer. That way if the computer needs some files while rebooting it will take them off the cd....if not it will load and that will be the end of that. Just remember when you boot the computer for the first time to initiate the recovery, when it says to boot from cd touch any key...that is only done one time when you first initiate the recovery...after that do not touch any key if it says that...just let windows boot on it own. Once windows boots on its own, then you can take the recovery disc out and put it away.

When you power on start hitting the F8 button with one seconds pause until you get the "fail-safe" boot menu...
- Choose the fail-safe mode and wait until windows has loaded.
Ckick > Start > Run and type "msconfig" (without the quotes) and hit enter or press OK.
Choose the "autostart" tab and uncheck all options.
Reboot...