February 2016

ZRS LeaseStar Update

February 2016

EXCITING NEWS

NEW CANCELLATION PROCESS

We have recently updated our cancellations process to improve accuracy, tracking and visibility. Therefore, we are no longer accepting cancellations via e-mail and ask, instead, that you please log into the Client Portal to cancel RealPage services.

This link will navigate you to our Client Portal where you will be able to select the property and products that you need to cancel. In addition to canceling products, you can also review your active licenses, your Invoice history and make payments.

For an overview of Client Portal functionality, please click here. For information on how to register as a user for the Client Portal, please click here. If you would like to join a Webinar on the new cancellations process please click Webinar.

IMPLEMENTATIONS

January - Activation's

Baldwin Harbor

Monarc Met 3

Seven Oaks

February - Activation's

Southside on Lamar

Upcoming

101 Via Mizner

The Grayson

ACTIVE AD SOURCE CHANNELS

A total of 26 ad source channels are currently utilized for the portfolio with 487 active feeds.

SUPPORT OVERVIEW - JANUARY 2016

A total of 82 support cases were submitted in January for all RealPage Products.

SIGN UP FOR ONE OF OUR FREE WEBINARS BELOW OR VISIT THIS LINK FOR MORE EXCITING WEBINARS.