Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 30 days of receiving your order. Our Customer Service staff will arrange it for you after the confirmation.

Products (excluding Made-To-Order, disposable, lingerie items, and Clearance items) with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred.

Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging.

REVIEWS

by VanessaNov-08/2015 21:43:42

4Perfect fit

The material isn't the best but it still looks beautiful and I love the color to my skin. The bangs needed a little correction tho, but with a few clips it fitted perfectly! It's good for the price and I highly recommend it if you need a new wig but have low money to spend. It also only took 21 days to arrive even tho it said up to 25 days! (From the us to Germany)

I would give the product 8/10 ( price-performance ratio/because of the messy bangs)

QUESTIONS

By Heat Resistant? Oct-24/2015 08:10:34

Q:
I was just wondering if this product is heat resistant? I'm trying to decide which wig I want, I have seen others quoting "Heat-Resistant Synthetic" in their title, is this product made of the same stuff?

A:
It can't be curled or straightened with heat. The shape of the wig is fixed. It will be damaged! But you can cut it and dye it.