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Core Values

For the seventh year in a row, WM has been named as one of the world’s most ethical companiesby the Ethisphere Institute. Ethisphere chooses the annual honorees by looking at a company’s ethicsand compliance program, its reputation, its internal governance, its social responsibility and its cultureof ethics. WM shares the 2014 honor with a small group of other fine companies in a broad range of industries.

Being recognized as a “most ethical company” reflects well on WM, but more importantly on all of us. Acompany is only “ethical” when its employees, managers and directors are ethical. By behaving in anethical and compliant manner we have each contributed to the 2014 award.

Probably the most important Ethisphere criteria, and the most difficult to evaluate, is a company’s “culture ofethics.” As individual employees working for WM, do we understand that we are expected to make the right choicewhen faced with an ethical or compliance decision, and just as important, will we respect and support others in thecompany who do the same thing? I think in large part we’ve achieved that culture at WM, but it is tested every day.The Ethisphere honor reminds us of our responsibility to always follow our ethical compass while working in astressful, highly competitive business environment.

We should also take pride in the fact that a third party has recognized our sustained efforts in the area ofenvironmental stewardship. However, we haven’t focused on this behavior to win awards. Rather, we’ve doneso because it is the right thing for a company in our business to do. Again, it is all of you, the people of WMdedicated to protecting and sustaining the environment, who can take credit for, and pride in, the Ethisphere recognition.

The Ethisphere honor is significant, but with it comes the great responsibility to live up to the accolade on a dailybasis. The problem with ethics is that ultimately we’re only as good as our last ethical decision. If we fail in thisdaily responsibility, the honor won’t mean much. The battle to build and sustain an ethical and compliant cultureis never over. We can pause to pat ourselves on the back for outside recognition, but we should use the Ethispherehonor to recommit to living up to our core values and our reputation on a daily basis.

We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy.