Kristine Jarve

Sales Specialist at Macy's

Summary

Experienced Sales and Customer Service professional, skilled at interpersonal connections and forming long-term client relationships. Enthusiastic and bubbly personality, able to relate with both customers and colleagues from a variety of backgrounds. Excellent multi-tasking and organizational skills, with experience across various areas of customer-facing sales organizations.

Work experience

Oct 2005Present

Sales Specialist

Macy's

Responsible for greeting and assisting customers with a personalized shopping experience, taking into account budget, personality, and style to help customers pick outfits and accessories they will love.

Build personal relationships with frequent customers to encourage retention and repeat business. Place follow-up calls or text messages to offer news about sales, check how the customer is liking their purchase. and ensure they remain happy after the sale and want to return to the store in the future.

Maintain an orderly and organized sales floor to ensure customers are able to easily find what they are looking for..

Assist Supervisors and Managers with various tasks during busy periods or vacations, and keep the sales department running smoothly when Management is occupied with other tasks.