We bought this machine in 2005 and it's served us well doing laundry around the clock for 6 people in our family, but this washing machine is being evil It spins intermittently some times to where you have to forcibly spin the drum for it to begin turning while other times it performs as designed. Some say it's the coupler and others the clutch assembly but being so intermittent is just making matters worse trying to pin down the root problem. I have noticed that it doesn't spin as fast as it use to as well. Thanks for your time.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.I love fan letters! LOL

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.I love fan letters! LOL

Thanks Gentlemen for your assistance, I'll get the clutch kit on order and a coupler just to make sure in case it's also defective. The videos really put everything together and will help when I get to this repair. Mamma's gonna be happy. I'll keep you updated. Thanks Again!!

I also have a Kenmore / Whirlpool direct drive, it has recently developed an intermittent spin drive problem. Sometimes it will work, sometimes it won't do anything, other times it will chatter badly while attempting to spin. Sound like the clutch here too? I replaced the motor coupling; It was not broken although the biscuit had certainly seen better days. I was expecting it to be really torn up, almost thirty years, three different houses and outlasted two wives and countless loads of clothes.

I'll also make a little mention of RepairClinic.com - I'm sure that most of you who have dealt with them have been by Internet, but they have a "brick and mortar" headquarters, fifteen minutes from where I work. They are a great group of people to deal with; not only do they have a nice website and excellent live chat, but the counter people are knowledgeable and pleasant...more than I can say for one that is about three miles from my house. RepairClinic is a good company to deal with IMO.

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The mind is like a parachute: Just because you lost yours doesn't mean you can borrow mine.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.I love fan letters! LOL