Wednesday, August 18, 2010

Banks cause ulcers

Why do I always have to get an ulcer from doing a banking transaction?

Or do they not train them in English anymore?

You may have read in one of my previous posts about the problems I had when doing a simple transaction - remitting money via tt - and that has happened, again, and again, and again.

When a new relationship manager took over my account, I highlighted to her the problems I had been facing, and she told me to let her know every time I did such a transaction, and she would follow up on her end. So I thought that would have been the end of my problems. Everything went smoothly for a while.

Just this morning, I did another transaction - two in fact.

I messaged her to let her know, followed by copies of my original fax so that she knew exactly what the other department was supposed to do.

Her reply to me was: U did an FX deal? Can you email a copy across?

D'uh - my message to her said: One of the TTs was from the proceeds of my forex deal done this morning. So why the need to ask that question. AND I had already faxed a copy across, so she had one which had my authorised signature on it ... so what email did she want now? Emails dont have signatures on it, and the banks wont accept it!!

Looks like I have to load up on my Vitamin Cs everytime before I do a banking transaction, or an ulcer is bound to result!!(or have I become less patient? - what do you think?)