YOU CAN RETURN ANY ITEM PURCHASED ON YSL.COM WITHIN 30 DAYS OF THE DELIVERY DATE. HERE’S HOW:

1. FILL OUT THE RETURN FORM. 2. MAKE SURE THE MERCHANDISE YOU RETURN IS IN ITS ORIGINAL CONDITION, TAGS AND PACKAGING INCLUDED. 3. PACK THE ITEMS IN THE ORDER BOX (OR ANY RIGID CARTON BOX) AND STICK THE PRE-PAID UPS LABEL OVER THE PRIOR DELIVERY INFORMATION. USING THE LABEL PROVIDED WILL GUARANTEE A REFUND IN THE EVENT OF THEFT OR LOSS DURING DELIVERY TO OUR WAREHOUSE IN ITALY. 4. CONTACT UPS (UNITED KINGDOM: 03457-877877) TO ARRANGE THE PICK-UP OF YOUR PACKAGE WHEREVER YOU WISH.

DUE TO MERCHANDISING RESTRICTIONS, ALL RETURNS MUST BE SHIPPED FROM THE SAME COUNTRY THEY WERE PURCHASED FROM.

ONCE YOUR PACKAGE REACHES THE WAREHOUSE, PLEASE ALLOW 3 TO 7 BUSINESS DAYS (DEPENDING ON PEAK TIMES) FOR YOUR RETURN TO BE PROCESSED. IF YOUR RETURN DOES NOT MEET THE CONDITIONS LISTED, THE PACKAGE WILL BE SENT BACK TO YOU. WHEN YOUR RETURN HAS BEEN ACCEPTED, YOUR REFUND WILL BE ISSUED AND YOU WILL RECEIVE A CONFIRMATION E-MAIL.

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