It is strongly advised to only contact/communicate with the ACC's Office of the Complaints Investigator by writing to (snail mail or email or fax) them. Please retain all copies of letters/emails/faxes sent and received.

Email address: complaints@acc.co.nz

Concerns and complaints

Customer Support Service

Freepost 264

PO Box 892

Hamilton 3240

Free fax: 0800 750 222

Overseas fax: +64 7 957 5934

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"If everybody is thinking alike, then somebody is not thinking." - Gen. George S. Patton Jr.