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Street Address :

2211 Sanders Road

Category :

Account Management|Management|Sales

Description :

Job DescriptionAs a Strategic Account Director (SAD), you will serve as the senior level liaison for a Health Plan client. This is an excellent opportunity to interface with Executive Leadership both internally and externally. As a seasoned healthcare sales professional, you will use your years of expertise to grow our business through renewal, retention, and up-sell of existing clients. You will accomplish this through:

- Leading the strategic account team (including account management, clinical, and operations) as the quarterback and have full ownership for client satisfaction and service delivery.- Influencing client up-sell opportunities through utilizing your consultative selling skills by recommending CVS Health solutions to meet key client needs.- Developing and delivering quarterly and annual reporting to clients on their drug trend and financial performance and facilitates in identifying client cost-saving opportunities.- Formulating responses to Request for Proposals (RFPs) through collaboration with primary internal partners such as underwriting.- Executing client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovation pharmacy benefit plan designs benefiting both the client and CVS Health.

Your success as a Strategic Account Director will be driven by your ability to grow revenue for the assigned book of business and achieve above average client satisfaction scores. You will function as a leader for the account team and your ability to influence others to deliver results for your client will also be a key factor in your success. Your understanding of the PBM and managed care environment as well as keeping up to date on market trends will enable you to position CVS Health programs and solutions effectively to client decision makers. The contributions you will make as a Strategic Account Director will position CVS Health for long term growth in the competitive PBM marketplace.

This position can be located anywhere in the U.S. with the ability to work remotely or in a CVS Corporate Hub. You must have ability to travel up to 40% of the time.

Required Qualifications* At least 3 years of cumulative Account Management or equivalent client-facing experience in healthcare or the PBM industry. * Must be able to travel up to 40%* Travel may require but is not limited to flights, overnight stays, local travel, travel on short notice and other travel deemed necessary by the Company.* Must possess a valid and current driver’s license.* Must possess personal vehicle sufficiently reliable to meet the requirements of the job and is appropriately insured. * At least 1 year of experience working with Medicare accounts.

Preferred Qualifications* 5+ years of experience managing 6-8 large employer group accounts or health plan accounts. * 5+ years of experience managing a book of business in PBM industry.* RxClaim experience.

EducationBachelor's degree strongly preferred. High School Diploma or GED required.

Business OverviewCVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/

Our culture

CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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About CVS Health

Millions of times a day, weâ€™re helping people on their path to better healthâ€”fromÂ advising on prescriptions to helping manage chronic and specialty conditions. Because weâ€™re present in so many moments, big and small, we have an active, supportive role in shaping the future of health care.