How to report a leak

The first step is to identify where the leak is located. Choose between Street, Water Meter or My Property.

If the leak is on a street or on public land leading up to a water meter, you will be asked to enter the address to check if it has already been reported. If this is a new leak, click the new leak icon.

You will then be asked to select which of the following best describes the leak. Major burst, Flowing down the street, Trickle or Puddle. This helps us identify how severe the leak is.

Complete the online form with your contact information, details of the leak and its location.

If you believe this matter is urgent you can call us on 132 812 (24hrs)

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