Saturday, January 12, 2008

Can't check-in online? Try finding a codeshare.

I'm doing a four day round trip to Manchester, UK for a family obligation. Rough travel, but if my back holds out I should be ok.

I'm paying for the flight, so thanks to Kayak I'm on some obscure discount airline that cost less than half of what NWA wanted. bmi wouldn't let me check-in online however. Not only that, but I couldn't figure out how the heck to find them at my local airport. They're pretty low profile.

Google saved me, of course. I entered the flight number into Google, and flightstats.com told me the Chicaog hop is a United code share. Emily then suggested I try online check-in through United, and, unexpectedly, it worked.

In fact, United claims I'm checked-in to Manchester through the BMI flight; I won't rely on that however.

Two good techniques. First, in an era where airlines are increasingly virtual, Google can help figure out which desk to visit. Secondly, the online check-in may work better with the true carrier than with the name on the itinerary.