WEBVTT ANCHOR: IT IS NOT CLEAR IF THE ROOF CAN BE REPAIRED OR IF THE BARN WILL HAVE TO BE TORN DOWN. ANCHOR: FIVE INVESTIGATES WHY IT IS TAKING COMMUTER RAIL'S SO LONG TO RECOVER AND IT GOES BEYOND THE SNOW. ANDERSON IS LIVE WITH THE PROBLEM. REPORTER: THE COMMUTER RAIL'S SHOULD RESUME NORMAL SERVICE SOMETIME IN MARCH. THE NEXT THING IS THE COLTS CAP -- THE COLD SNAP. THERE HAVE BEEN SOME OF THE MORNING TREES CANCELED TOMORROW. KEVIN POLLARD SAYS HE HAS MISSED HALF OF HIS WORK DAYS THIS MONTH BECAUSE THE FAILURE OF THE COMMUTER RAIL. I SAT OUT HERE FOR OVER AN HOUR WAITING FOR THE TRAIN TO COME. IT NEVER SHOWED UP. REPORTER: ALL THE TRAINS ARE CANCELED AND HE IS GETTING UP TO GO TO ANOTHER STATION TO GET A TRAIN. WE ARE PACKED IN LIKE SARDINES ON EACH OTHER. EVERYBODY IS FIGHTING AND ARGUING. IT IS CRAZY. CREWS HAVE BEEN DIGGING OUT SNOW FOR MAINTENANCE YARDS AND CLEARING OUT SWITCHES, AS WELL AS CLEANING SNOW AND ICE COVERED TRAINS. AS WAS FIRST REPORTED, THERE ARE NOT ENOUGH WORKING TRAINS. 46 LOCOMOTIVES ARE IN SERVICE. THEY NEED 65 FOR A REGULAR WEEKDAY SCHEDULE. THE HAVE ONLY BEEN ABLE TO FIX ONE LOCOMOTIVES A DAY. THE LIEUTENANT GOVERNOR IS THINKING THE NATIONAL GUARD FOR HELP. THE ADMINISTRATION WILL BE WATCHING CLOSELY. WE ARE LOOKING TO MAKE SURE THE COMMUTERS OF MASSACHUSETTS GET WHAT THEY PAY FOR, WHICH IS RELIABLE SERVICE THAT COMES ON TIME AND GETS THEM TO THEIR DESTINATION. IT IS DISGUSTING AND AGGRAVATING. WE HAVE HAD IT. THE COMMUTER RAIL SAYS THEY WILL BE RAMPING UP THIS WEEK AND