Frequently Asked Questions

Frequently Asked Questions

What is the "law of similars"?

The "law of similars" is the idea that like relieves like. Homeopathy demonstrates that a substance that produces a certain set of symptoms in a healthy person can relieve the same symptoms in a sick person experiencing them. The homeopathic medicine is diluted to such minute doses that the ingredients are very safe.

What is "Natural Medicine"?

As a natural medicine, our product safely activates the body's natural relief and balance mechanisms, unlike many other OTC formulations that rely on chemical responses to activate or block healing responses, and come with notable side effects, as indicated per their product indications. Natural medicine is safe, and the ingredients in our products are regulated by the FDA according to the guidelines for OTC homeopathic formulation. While "natural" implies indications about the ingredients, "natural medicine" more accurately refers to how the medicine works.

What is Integrated Medicine?

Integrated medicine is a functional, balanced approach to wellness. Rather than relying solely on conventional methods, such as prescription drugs and surgery, or alternative methods like acupuncture and homeopathy, integrated medicine recognizes that the two can work together for optimal results. Health care providers who practice integrated medicine will use methods such as homeopathy in complement with more intense and/or invasive treatments.

What is homeopathy?

Homeopathy is an officially recognized medicinal therapy that uses safe, naturally occurring substances to relieve symptoms of self-limiting conditions in the body. Observing the homeopathic dilution process per regulatory guidelines, we formulate the active ingredients in our products for safe and effective relief from fatigue.

What are homeopathics?

Homeopathics are a specific type of natural medicine following the priniciple of "like cures like". The best natural ingredients for your homeopathic treatment are actually those that would cause the symptoms you are experiencing IF they were ingested in their undiluted, raw form. Homeopathics are designed to work similarly to vaccines, but without the viral ingredients or associated risks. Instead of using viral ingredients or chemical drugs, homeopathics dilute natural ingredients down to the point that they can be taken safely and without side-effects, yet still work in the body "teaching" it to resist problematic symptoms. And has a long history of symptom relief! Homeopathics have been used successfully to relieve symptoms without causing side-effects for over 100 years.

What is the homeopathic dilution process?

Homeopathic Medicines are believed to be more effective when its active ingredient is diluted. This is the minimum dose approach to homeopathy. The purpose of potency is to dilute the product until it can do no harm to a person. Homeopathic drug potency is indicated by such terms as "10X," 30X," and "LM1." These refer to the amount of times and by what ratio the base substance has been diluted.

What is HPUS?

The Homeopathic Pharmacopoeia of the United States (HPUS) is a compilation of standards for the components and preparation of homeopathic drugs. It has been in continuous publication since 1897, and became the official U.S. homeopathic regulatory guideline in 1938, as stated in the Federal Food, Drug, and Cosmetic Act. The HPUS is compiled by the Homeopathic Pharmacopoeia Convention of the United States (HPCUS), which is a non-governmental, non-profit scientific organization of experts trained and experienced in the field of homeopathy. The HPCUS works closely with the FDA and U.S. homeopathic organizations.

What is "Materia Medica"?

"Materia Medica" (Latin) refers to a body of information about medical knowledge. At HelloLife, we refer to specific Materia Medica that contain information on homeopathic ingredients. In general, we refer to William Boericke's Homeopathic Materia Medica. The active homeopathic ingredients in our product are recognized by such long-standing Materia Medica, and thereby are not required to undergo the same safety and interaction testing as new OTC drugs.

What is purified ionized mineral water?

Purified ionized mineral water uses organic trace minerals to supplement the minerals necessary for enzyme functions in the body. The purified ionized mineral water in our product is an effective delivery agent for the homeopathic ingredients, as opposed to alcohol, which is common to most homeopathic preparations but irritating to your system.

What are symptoms?

Symptoms are the aspects of illness that you can see and feel; they are the way your body responds to an underlying problem. Although they tend to be negative manifestations, they are actually good in the sense that they are your body's way of telling you what is wrong. Our product is intended to help relieve the negative symptoms you are experiencing. When you are no longer hindered by uncomfortable symptoms, you can concentrate on helping restore your body to its healthy balance.

Will this product cause me to experience detoxification symptoms?

The purified ionized mineral water base of this product is OTC formulated to initiate a seamless detoxification process but some sensitive bodies may experience initial detoxification effects. As minerals begin to activate enzymes, chelating toxins and metals, sensitive bodies may experience mild acute symptoms of sores in the mouth (similar to ones caused by eating excessive salty or acidic foods) or loose stools. Symptoms should last no longer than 24 hours. Help your body through this process it by adding more fibrous raw fruits and vegetables to your diet during this time.

What do 10X, 30X, and LM1 mean?

Homeopathic Medicines are believed to be more effective when its active ingredient is diluted. This is the minimum dose approach to homeopathy. The purpose of potency is to dilute the product until it can do no harm to a person. Homeopathic drug potency is indicated by such terms as "10X," 30X," and "LM1." These refer to the amount of times and by what ratio the base substance has been diluted.

Where does HelloLife feedback come from?

All HelloLife feedback comes from real customers who have used our products and chose to share their experience.

What do I need to consider if I'm thinking about using homeopathy?

There are five important points to consider and act on, as stated by the National Center for Complementary and Alternative Medicine (NCCAM): First, homeopathy is not a replacement for proven conventional care or a visit to your health care professional. Second, research clinical studies conducted around the homeopathic remedies for the health condition you are trying to treat. Third, thoroughly acquaint yourself with any homeopathic practitioner you may visit. Fourth, women who are pregnant or nursing, or those thinking of using homeopathy for a child, should first consult with their health care professional. Fifth, inform all of your health care providers about any complementary and/or alternative practices you use.

What does HelloLife LLC mean by "guaranteed success"?

Our guarantee is simple - take 60 days to discover if our product is right for you. If for any reason you are not 100% satisfied with your order, just call our friendly service department at 1-866-504-7557 and we'll help you return the product for a refund.

How secure is your server and is it safe to order online?

Absolutely. We use industry standard 256-bit encryption and the latest technology available to protect your information and credit card numbers. We guarantee it!

I don't feel comfortable ordering online, what can I do?

You can order by calling 1.800.875.0850 in the USA or 1.616.803.7880 outside the USA. We also accept orders by fax at 1.616.825.6167.

How do you protect customer credit card information?

Absolutely. We use industry standard 256-bit encryption and the latest technology available to protect your information and credit card numbers. We guarantee it!

How is the product shipped?

Our product is shipped through FedEx® or USPS in plain packaging with HelloLife LLC as the return address.

Do you sell internationally?

Yes. However, all of our products sold internationally are meant for personal use - up to a 90 day supply of any one product may be purchased. We ship via FedEx® or USPS to all international addresses. Customs restrictions and warranty issues prevent us from shipping to every international location. Customers are responsible for any additional Customs fees. It is your responsibility to check with your Customs Office to see if your country permits the importation of our products. If you are not sure, please contact the Customs Office in your country before ordering a product, as we are not responsible for such charges.

How much does it cost to ship internationally?

There is just a $19.95 charge to ship to all international addresses without tracking and a $29.95 charge for tracking your order. Tax and duties for international orders are not included in the shipping charge. A separate invoice for Custom fees will be charged to you from either FedEx®, USPS or your country's Customs Office. For more details please see our International Shipping Policy.

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