Cannot Send or Receive Emails

Cannot Send or Receive Emails

I am getting 0x800ccc0F when I send an email or when I click on Send/Receive through Outlook Express. It has worked before and didn't work suddenly. I have checked all settings and nothing has changed as well as in my PC settings. I am using my AT&T email address through this email program. I have not changed my password. For no particular reason at all, it has not been working. Anybody who can help?

Re: Cannot Send or Receive Emails

I have the same problem. I can receive email, but as of yesterday I'm unable to send any using a client such as Windows Mail. Surely this must be a common problem for all us folks who use an email client rather than AT&T's clunky webmail? A solution (or reason) to ths problem would be much appreciated Cheers, Colin. (xxxx@theurquharts.net) FYI... I have my own domain/email currently hosted by eclipse.co.uk My outgoing mail is configured as follows: smtp.att.yahoo.com ; port 465 ; with authentication

Re: Cannot Send or Receive Emails

Akee, Thanks for the pointer to that link... but that was my original post a few weeks ago you helped me with - i.e. I verified those accounts as you suggested and all worked well until a few days ago. Do I need to re-verify the accounts? I think the only way that may be possible would be to delete the accounts then recreate them. Hmmm. Any other tips (or reasons why the accounts stopped being able to send)? Cheers, Colin.

Re: Cannot Send or Receive Emails

I suspect you have the same problem I do.... and that is, it looks like some IP addresses are getting black listed as spam sources. For instance, I can send email from other locations, but not my house - all with the same configuration. Ironically, I use AT&T for ISP service....

Check the box 'This server requires a secure connection (SSL)', and under Outgoing mail (SMTP) change the port to 465.Check the box 'This server requires a secure connection (SSL)', and under Incoming mail (POP3) change the port to 995.

In the Delivery section at the bottom of the window, check the boxes next to and "Leave a copy of messages on server" and "Delete from Server when removed from the Deleted Items" if you want to save your AT&T Yahoo! Mail messages on both the AT&T Yahoo! Mail server and on your local computer. Otherwise, do not check these boxes.

Click OK and then click on Close.

3. Clear messages in the Outbox folder.

4. If you have an antivirus software installed on your computer, try to disable its e-mail protection utility. Most antivirus program have e-mail protection which checks the mail as it comes in from the Post Office Protocol (POP) server.

5. You may also create a new identity or mail profile to test if it's a profile issue. Just delete the old email profile, and then close OE. Then re-open OE to create a new email profile. Again, double-check the email settings and try to send/receive a test email.

Feel free to ask if you have any questions.

Employee Contributor*

*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Re: Cannot Send or Receive Emails

Did the reply from AT & T support about this problem fix it for anybody? I've had to use another SMTP server for 6 months now. All the settings are correct. AT&T isn't doing anything about it and there's no way to email their support. Sorry about my tone, I'm pretty irritated by the whole thing.

Re: Cannot Send or Receive Emails

Please accept my sincere apologies for any inconvenience that you might have experienced. If you are using email account from another provider and unable to send the emails, check if you are able to sign in on the web mail using the same email account, if you are able to sign in please try the steps mentioned below and verify the outgoing server settings:

Re: Cannot Send or Receive Emails

Hi Penny,

I get the error 0x800ccc0F in my Outlook 2007 and my wife in Outlook 2003. I have checked all the settings and are correct. I am using email accounts from another provider (gmail, aol, etc) I receive the emails but I can not send it !!! but the error is not for the emails from gmail account !!!I tried " the steps that you mentioned", but didn't work. Please. I need to resolve this problema asap, I can not get a correct answer by phone!Thank you very much

Re: Cannot Send or Receive Emails

Hello gershon10,

Please accept our sincerest apologies for this inconvenience. As for the error you're experiencing on your email client, this is caused by the new At&t Yahoo email server policy. You'll need to add the 3rd party email addresses first to your main email account in that way your internet connection would allow the outgoing mail server to send out the messages. This is a new security feature offered by Yahoo to enhance further the security of our email accounts aswell as the internet connection. We'll need to verify first the 3rd party email addresses in that way our members will be aware of the emails that are using their connection. Please follow this easy steps to add a 3rd party email address to your primary email account.

9.Please go to your 3rd party email address to retrieve the confirmations code, once you have it please key it in on the box on Step 3 and click Done to finish the process

Once you have added the account please go to back to your email client and configure the Outgoing Mail Server. Please click on this link http://www.att.com/esupport/article.jsp?sid=KB401645 and it'll give you important informations in setting up a 3rd party email address using an At&t connection. That link is for Outlook 2002, since the settings of Outlook are mostly alike please get the important informations like the Outgoing Mail Server, Outgoing port and etc. and configure your email client using this new informations.

Regarding the error 0x800ccc0F this is usually caused when a Modem was disconnected, or network cable was disconnected. If this happens alot, there may be noise on the phone line, you may need updated modem drivers, or an init string.

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