Hello folks,
I'm having an issue with my father -in-laws computer he called me over to fix. He appears to have the TurboScanPro spyware which basically pop up numerous false errors to get you to buy the product. It was bundled with some othe rmaliscious malware which I was able to get rid of but I can't get this darn part to leave. I have used Adaware and Windows Defender and both state they have deleted the problem but of course, they reinstall upon the reboot. I tried deleting the reg keys and proecesses that are listed online for this but I cannot find them anywhere.

The major problem that you have is the xpuupdate that oofki pointed out. That one is a real bugger. Once you get rid of that it will make a world of difference.

June 29th, 2007, 07:13 PM

oofki

Things might put themselves back in so you should also run adaware and spybot reguardless

June 29th, 2007, 08:21 PM

dalek

Try a System restore to a point before the crapware was installed.

The reason it keeps coming back is most likely because some of it is resident in a system restore point, if you can go back and the system restore works, then everything should be okay, if not you will need to flush the restore points and run your scans again in safe mode.

To flush: Start\Control Panel\System "select System restore tab" check off "turn off system restore" then apply out and reboot the machine into "safe mode with networking" and go to http://housecall.trendmicro.com/

Once you have everything cleaned out, remember to reverse the steps and turn on system restore and set a manual restore point.