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I have definitely had a love hate relationship with this hotel for many years now. The biggest problem we have had has been the inability to get the room we request. Whether we make the reservation months ahead of time and request the room then or call the night before and request it again or even arrive early for check in to make sure we get it.... there is, as they say "no guarantee we get the room we requested". That has always been annoying considering the considerable amount of money I am paying for this room! If you are paying over $600 a night (and this can be much more depending on the season) for a room, you should have the call on which one it is. We usually request a theme park view room and they always give us a pool view upon check-in, claiming it is equivalent. Well it is not. If I am paying for a theme park view and have requested it, then my transaction is based on getting that room. The hotel reservation staff puts us through this each time we have visited. They give us the pool view room with bunks, when we request a theme park view with double queen beds and we have to tolerate that room until the one we requested is open. Very frustrating experience, I dread it each time we visit. The reservation site should allow you to pick the EXACT room you need (including bed sizes and views). It should even have a comment section where you can state the floor and wing level etc...without calling anything equivalent. This has needed modification for years.The rooms are not top notch, they are small and getting a bit old...need new fixtures, carpet and linens (my towels felt like rags rather than towels). I think they need a remodel and update on linens. The housekeeping has had a history of being lousy considering the level of the hotel, but recently they seem to be trying to get a better staff and are checking in to make sure your housekeeping requests are fulfilled. That is an improvement. I have liked most of the bell hops here, they have been real nice and helpful. Only had one bad experience with a guy named Doug who was rude and seemed racist to me. I should have have filed a complaint over something he did that was extremely inappropriate.I love the proximity to the park, that is what gets you here. I love taking the mid-afternoon breaks with my kids and not being far from the park. I think they should make that entrance to the park from the hotel an exclusive hotel guest entrance at all times and not just in the morning, mainly because the crowds at this entrance have gotten ridiculous recently. Plus it gives being a disney hotel guest a serious perk.I wish they would allow more perks for staying at a disney hotel like the magic bands they give you at the Florida Park Hotels and set them with a number of fast passes. This would make the stays at their hotels more valuable, since they charge so much more then the other hotels in the area. The pool is gorgeous, during peak seasons they have entertainment there... love that for the kids.

Room Tip: Very difficult to get the room you want here, I wish I had a suggestion for this. Perhaps persistenc...

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Stayed June 2014, traveled with family

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Ask AZscimom about Disney's Grand Californian Hotel & Spa

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Me and my kids loved this hotel. This was our first time in a Disney Hotel and it was trully magical. Judy at the Guest Services was awesome she provided excellent customer service. Loved it and would definitely come back!

Stayed July 2014, traveled with family

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Ask Alona R about Disney's Grand Californian Hotel & Spa

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We definitely took advantage of the the 'magic gateway" between the Grand Californian and California Adventure Park right next door.. it is just great being so handy. I was a little disappointed that there wasn't a room available with a king bed on the Concierge floor, but we were at the parks for so many hours, it didn't matter in the end. We did make great use of the breakfast provided on the Concierge floor, but we never got back for afternoon tea! Thoroughly enjoyed the convenience of this hotel, this is our third time staying there, and we would definitely return..

Room Tip: Try and request a room that looks out over the park - will be fantastic during fireworks!

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Stayed July 2014, traveled with family

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Ask NZHolly about Disney's Grand Californian Hotel & Spa

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This was the fourth different Disney hotel we have stayed at and it certainly meets the normal high standard. Impressive architecture was matched by excellent service and an ideal location right next to the theme parks and Disney Village.

Stayed July 2014, traveled with family

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Ask pilotsparky about Disney's Grand Californian Hotel & Spa

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We are DVC fo many years. First time in the hotel. It is an advantage to go to your room to take the shower or chnge you baby. Some people could find it expensive, but tge convivience of the location is priceless. The extra hour in the morning allow you to have the best spot for kcharacter atraction an the mos famous atraction. If you really want to enjoy your stay in Anaheim you most stay here

Stayed July 2014, traveled with family

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Just back from California and Disneyland. We stayed at the Grand Californian and it was just as expected. The hotel and grounds were amazing. Very similar in colors and style as Disneys wilderness lodge in Florida. The location is amazing and service was top notch. If we make it back to SoCal we will be staying here again.

Stayed July 2014

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Ask rightley about Disney's Grand Californian Hotel & Spa

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Everyone was pretty friendly & helpful. Front desk girl definitely following the script (training?). Proximity to DD,DL & DCA was the best. Saw World of Color from 6 floor balcony. Remembered my daughter's birthday upon arrival :)!!! Turn down service with chocolate ( thumbs up)! Room a little small for price. Pool should have been a touch warmer. Toilet too loud and seat loose. Water in shower hard to adjust. Room service good but expensive. TV never worked even after "repair" :(! And we had a glitch that denied us our 4th day on a 4 day park hopper (issue was resolved fairly quickly). But I'll be back because we love to be in the middle of it all.

Stayed July 2014

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Ask Leidertruth about Disney's Grand Californian Hotel & Spa

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This stunning hotel offers premium accommodations and rich dining experiences in American Craftsman style and elegance. With its world-class spa, an impressive array of amenities and impeccable Disney service, Disney's Grand Californian Hotel & Spa defines grandeur in every way. Located in the heart of Downtown Disney District, this hotel is just steps away from exceptional dining and entertainment. And with your park ticket, enjoy an exclusive entrance to Disney California Adventure Park....more less

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Also Known As:

Grand Californian Hotel

Grand California Hotel

Disney California Hotel

Disneys Grand Californian Hotel

Disney Grand California Hotel

Disney Grand Californian Hotel

Disneyland Grand Californian Hotel

Disneys Anaheim

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