A message appeared asking me to verify my ticket purchase, what does that mean?

After checking into a movie you may see a ticket verification banner appear on your confirmation screen. This is requiring you to submit a picture of your ticket stub after purchasing a movie ticket with your MoviePass card- so hold onto your stubs!

If you receive a request for ticket verification you must complete the process. You will not be able to use the app or check into theaters until you complete verification (or submit an explanation for why you don’t have your ticket stub). You can submit a picture of your ticket stub at any time before your next check-in.

Your account could be affected if you fail to submit pictures of your ticket stubs when prompted.