To build a relationship with our customer that extend beyond product usage to include full and honest dialog and responsiveness to feedback

To respect, value and serve our customer and also co-workers and co-operate with integrity so as to be deserving of their trust

To work together to contribute to the long term value and sustainability of our company

To be a profitable and successful company while in a socially and environmentally responsible manner.

It is the policy of Neural
Oilfield Service Sdn Bhd to deliver services of the highest quality to meet and ensure Clients’ satisfaction. To achieve the required quality standard and to ensure strict adherence to the governing requirements for safe and effective operation, we have adopted the following guidelines while promoting continuous improvement:

Plan, monitor and review the quality of our services and equipment at all stages of processes with the goal of achieving zero defect performance standard

Ensure that all internal staff are provided with the highest level of necessary skills and training

Quality is the base of our competitive advantage and the Company is committed to continuously improve the effectiveness of its implementation. It is the responsibility of every individual in the company to apply quality to all work processes.

Neural Oilfield Service
Sdn Bhd (NOSSB) has established measurable Quality Objectives in tandem with the Quality Policy. Our primary objective is to be a provider of choice and meeting customer satisfaction through:

Quality of services with systematic and structured maintenance program to minimize NPT with zero equipment downtime and timely delivery to meet Clients’ satisfaction