"Visiting hours"

Unhappy that when there is 5 minutes left you refuse some to come in and see their granddaughter for one second, he would have been in and out by the time you allow and then tell me I have to ask the midwifes in my ward who then tell me I have to ask a different midwife, after all the running around you say no because it's gone visiting time even though it wasn't when I started my run around. Ridiculous