By Dylan Chadwick, Fueled Online shopping has transformed retail, for good. For many consumers, an online shop is the very first stop in their purchase journey before even setting foot in a brick-and-mortar store. Forrester research...

:: By Luke Rees :: A recent report from Gartner has warned that weak mobile customer service is harming customer engagement. The report predicts that marketers will need to be innovative in their customer engagement across all channels...

Retailers must cater to the customer across touchpoints in today’s omnichannel world – offering impeccable and efficient customer service wherever the consumer chooses to interact with them. In fact, the e-tailing group’s...

If you are an e-commerce retailer who hasn’t jumped on the video bandwagon yet, you may want to consider joining the Web's savviest retailers. Recent data from Invodo’s 2014 Video Commerce Benchmarks Report found that...

:: By Neha Bawa, Techmagnate :: E-commerce in India is here to stay and there are no two ways about it. And the push for online retail isn’t coming just from the big players like Amazon and Flipkart; there's a steady stream...

Making the decision to replatform is never easy for e-commerce merchants. After all, countless hours and a lot of money is spent on developing an online store, which can make the decision of moving inventory over to a new platform...

By Dan Radak, C rucial Hosting Company The Internet opened a new commerce market and new possibilities for profit, but also brought new challenges for entrepreneurs. Naturally, the issue of safety is a big one when it comes to e-commerce...

:: By Shaun Chatman :: The concept of infinite scrolling is best understood as a bottomless page. When a website visitor scrolls down on the page, another batch of articles is added. A popular site with thousands of articles could...

:: By Kristen Gramigna, BluePay :: Making customers the top priority in your retail strategy can hone a business model that encourages consistent demand, at comparatively low acquisition costs. In fact, a study conducted by Bain &...

:: By Ryan Clutter, 1SEO.com :: As 2014 has come to a close, we’re beginning to look forward to the year ahead. Yahoo has seen dramatic changes in its approach as a search engine mogul, and could be in store for a record-setting...

:: By Matt Swan, Affiliate Window :: With the holiday season all but a distant memory, it is important for advertisers to continue the momentum into the New Year. By working closely with affiliate partners it is possible to further...

Pinterest has released some interesting data on the performance of its Promoted Pins project. The social pinboard, which launched the Promoted Pins beta eight months ago, indicated that Promoted Pins perform just as well as (if not...

Amazon dropped a bombshell on the Internet this morning, announcing the ability for customers to negotiate a lower price on the items they are considering purchasing. The new "Make an Offer" can be enabled by Sellers that...

By Nate Barad, Sitecore In 2014, we heard a lot about this thing called customer experience. The challenge is that most organizations aren’t doing much to change the way they operate in the face of this coming trend. In 2015...

By Adam Forrest, Demandware The five-day holiday shopping bonanza is nearly upon us. It is the “official” start to holiday shopping that sets the tone for retail success for the rest of the season. The entire business is...