WE SHARE the concern of D. Wong as highlighted in “Issue ICs to MM2H residents,” (The Star, Feb 5).

The Tourism Ministry recognises the need for MM2H participants to have an identity document to facilitate their movement within Malaysia. In this regard, an identification card has been issued by the department since March 2009.

This service, however, has been suspended temporarily until a technical problem regarding the system is resolved.

When the issuance of this identification card is resumed, we shall notify MM2H participants via our website at www.mm2h.gov.my

We apologise for any inconvenience caused and appreciate your kind understanding in this matter.