After winning a pvp siege battle I got pulled out of the game and got a notice that said I was caught at hacking and that another attempt will result in the permanent banning of my account.

In addition, when I logged back on after the incident I lost 300 crowns. I've been questing very hard to get crowns for almost a week in anticipation of the new expansion.

Please tell me what I did wrong when the game "caught me trying to hack into the game". If it was my fault, I sincerely apologize. Otherwise please remove this warning from my account and return my crowns, it would be horrible to have another one of these incidents and have my account permanently banned.

I also sent you a PM, really sorry to see this rare bug effect your account. We have several scripts inside that target players who uses unlikely exploits and hacks, and I think this is a second instance we know of of this script being triggered by players simply playing the game.