Customer Service

Job ID:

16189

Location:

Seremban, NSN, Malaysia

Category:

Customer Service-Support

Salary:

RM1,800.00 per month

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Job Views:

641

Employment Type:

Full-time

Posted:

05.06.2018

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Job Description:

Requirement- Languages : Tamil, Malay, English- No experience needed. Fresh graduates are encouraged to apply.- Possess good attitude and patience when handling customers.- Good communication and interpersonal skills- knowledge in handling basic computer (Microsoft Excel)- Ability to multi-task, prioritise and manage time effectively- Social media savvy- able to work under rotational shift- able to stay in hostel provided

Responsibilities- responsibility for deal directly with customer via electronically- to provide fast and timely solutions to all customer related problems- to ensure customer satisfaction by providing excellent Customer Services.- following process and procedure of the company- effectively manage large number of incoming messages- handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution- keep records of customer interactions and transactions