The heart of the system is a powerful analysis programme which
turns your PABX data into coherent information, letting you know
exactly what happens on your phone system. It can identify those
expensive calls, long calls, who makes them, and to whom they are
made.

MicroBX connects to the PABX through LAN or a serial port
(usually the printer port of the PABX) or it can be used to
analyze bills on CD or other media, which most phone companies
provide. If your PC can not read your particular data, forward us
an e-mail with some samples!

MicroBX has been adapted to
accommodate the unique requirements of the different national
phone systems. For example, it can identify STD codes together
with their city names and can recognise which country has been
dialed by name (if supported by your country operator). Phone cost
are calculated automatically by this programme for peak and
off-peak rates.

At the same time, MicroBX can show trunk
loading over time, and also peak loading over various periods. Or
when you had unanswered or long ringing calls. Its graphic
displays are unrivalled!

Phone stats and analysis that really help you

Easy-to-produce simple reports, but extremely powerful details.

Data safety and integrity in your communication and IT. Telephone stats are private
property of your company and your employees. We make sure it stays that way.

Hands-on cost management

Phone costs are only the tip of the ice berg – much more important tends to be

the underlying waste of time. And that's what MicroBX can help you detect!

Clearly distinguish private and official calls.

Different rules – at a mouse click.

You win – by improved availability.

Recognize and avoid bottlenecks in telephone answering.

Happier customers by better hotline traffic analysis.

Everybody knows that his call can't always be answered immediately – but
no one likes to get hung in an endless loop. Our tools show where
and how to improve your hotlines!