POLICIES

Choosing Class

In an effort to enhance your child’s experience, we are asking you to choose a class to attend each week. Each class will be capped at 12 students with 2 instructors and curriculum will be designed for each week. Unlimited makeups are offered for any classes you are not able to attend. To learn more about makeups, please see our makeup policy.

Tardiness

Showing up for class on time prepares students for the lesson ahead, tardiness is not tolerated. Students of our Intro Program have 5 minutes after the scheduled start of class to sign in. Students of our General Membership have 10 minutes after the scheduled start of class to sign in. there will be no refund for missed class due to tardiness, repeat tardiness may result in revocation of membership

Make Up Policy

Hub Parkour Training Center tuition pays for your child’s spot in class, regardless of attendance. Monthly tuition is based on your membership package and remains consistent at either 4,8, or 12 monthly lessons, plus one bonus lesson per month. Hub Parkour Training Center offers unlimited makeup classes to current members for any classes missed and for any eligible days that Hub Parkour Training Center may be closed as long as space permits, and within the same month.There will be allowed 2 makeups that will roll over to the next month barring no contact to HUB about missed classes or extenuating circumstances. Any classes over 2 missed will not be eligible for refund or makeup. Classes will only roll over for the next month. Please see Holiday Closure schedule for those holidays that are eligible for a makeup. Makeup classes must be scheduled in advance and may not be transferred to another client, refunded, or used as credit.

This policy is subject to change.

Refund Policy

We understand that there may lead to situations where make-ups cannot happen, or our students need a break for a month. When you register for classes we at HUB save a spot for that student - whether or not they show. For this reason we try to accommodate all but our refund policy goes as such:

Notice 5 or more days before charge - full refund.

Notice on charge day and day after charge - half refund.

5 days max after charge - half refund in HUB credit.

5 or more - no refund or credit.

Changing Classes

Memberships are continuous, enrolling monthly. Your child will automatically be re-enrolled from month to month, unless we receive written notice, 2 weeks prior to the first of the month, to dis-enroll.

If conflicts arise, you are able to change your child’s class on a space available basis. We ask that you change your child’s class no more than 3 times in a calendar year.

Contracts

Our contracts are set up to provide long term members with a break in price. We hold the right to change the pricing of these contracts at any time.

If you break out of a contract early, you will be retroactively charged the difference from your contact to monthly enrollment, regardless of when you break contract.

Contracts auto-renew at the end of their cycles unless we get written notice to cancel before this change hits.

eg: 4 month contracts will run at the 4 month price, charging each month. At the end of the 4 months you will be automatically re-signed up for another 4 month contract.

We will allow contracts to be paused or extended due to illness or injury, but never refunded.

Inclement Weather

In case of inclement weather, we follow the Norton Public Schools closures, if they are closed, we are closed until 12:00PM. Our staff will then reassess the weather conditions and make a decision for the remainder of the day. Please check our website, Facebook page, and call 508.622.1591 for updated information.

CLOSURES

2018 Holiday Closures - Evening and Weekend Classes

Below are the holidays in which Hub Parkour Training Center is CLOSED for regularly scheduled evening and weekend classes.

Student are only permitted to enroll in a makeup class for the holidays in bold. Tuition will not be refunded or prorated for holidays or school vacation weeks.

This policy applies to Evening and Weekend Classes ONLY. ________________________________________________________________

Hub Reset

__________________Monday, January 1/Sunday, January 7

Hubbable Weekend

_____________________Friday april 13-Sunday, April 15

Easter Sunday

_________________________________________Sunday, April 1

Memorial Day

_________________________________________Monday, May 28

Independence Day

____________________________________________________July 4

Labor Day

____________________________________________________Sep 3

Thanksgiving Day

____________________________________________November 22

Christmas Eve & Christmas Day

_____________Monday, December 24/Tuesday, December 25

____________________________________________________________________

2018 Holiday Closures - Homeschool Classes

Student are only permitted to enroll in a makeup class for the holidays in bold. Tuition will not be refunded or prorated for holidays or school vacation weeks.