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From the author of the international best seller House of Leaves and National Book Award–nominated Only Revolutions comes a monumental new novel as dazzling as it is riveting. The Familiar (Volume 1) ranges from Mexico to Southeast Asia, from Venice, Italy, to Venice, California, with nine lives hanging in the balance, each called upon to make a terrifying choice. They include a therapist-in-training grappling with daughters as demanding as her patients; an ambitious East L.A. gang member contracted for violence; two scientists in Marfa, Texas, on the run from an organization powerful beyond imagining; plus a recovering addict in Singapore summoned at midnight by a desperate billionaire; and a programmer near Silicon Beach whose game engine might unleash consequences far exceeding the entertainment he intends. At the very heart, though, is a twelve-year-old girl named Xanther who one rainy day in May sets out with her father to get a dog, only to end up trying to save a creature as fragile as it is dangerous . . . which will change not only her life and the lives of those she has yet to encounter, but this world, too—or at least the world we think we know and the future we take for granted. (With full-color illustrations throughout.) Like the print edition, this eBook contains a complex image-based layout. It is most readable on e-reading devices with larger screen sizes.

Released for the summer from the perils of school, Xanther and her nameless cat are settling into a comfortable routine at home. However, the rest of the Ibrahim family is growing more and more unsettled. Astair fears their stretched finances are already at a breaking point. Not even a visit from an old friend can mitigate Anwar's feeling that he's failing to support those he loves and that even worse things are to come. The twins, Freya and Shasti, sense something too and blame their older sister. Honeysuckles haunt the air and smell of offerings . . . Meanwhile, Cas and Bobby's survival may depend on facing the one person they fear most. And on the other side of the world, Jingjing and Tian Li set out to find what was lost: their missing cat. With spectacular visuals and the vibrant wordplay that are his trademark, The Familiar (Volume 3) is a beautiful and singular reading experience that could come only from the imagination of Mark Z. Danielewski.

The Familiar Volume 1 Wherein the cat is found The Familiar Volume 2 Wherein the cat is hungry The Familiar Volume 3 Wherein the cat is blind Released for the summer from the perils of school, Xanther and her nameless cat are settling into a comfortable routine at home. However, the rest of the Ibrahim family is growing more and more unsettled. Astair fears their stretched finances are already at a breaking point. Not even a visit from an old friend can mitigate Anwar’s feeling that he’s failing to support those he loves and that even worse things are to come. The twins, Freya and Shasti, sense something too and blame their older sister. Honeysuckles haunt the air and smell of offerings . . . Meanwhile, Cas and Bobby’s survival may depend on facing the one person they fear most. And on the other side of the world, Jingjing and Tian Li set out to find what was lost: their missing cat. With spectacular visuals and the vibrant wordplay that are his trademark, The Familiar (Volume 3) is a beautiful and singular reading experience that could come only from the imagination of Mark Z. Danielewski. THE FAMILIAR continues The Familiar Volume 4 Wherein the cat is toothless The Familiar Volume 5 Wherein the cat is named

Strong customer-focused companies have a clear, relevant promise which they obsessively deliver day-in, day-out. At the same time, they relentlessly drive the market by evolving the offer in the face of market developments and opportunities. Because they meet customer needs better than the competition, again and again, they are able to generate sustainable, profitable, market-leading organic growth. The problem the book addresses is how to achieve this. The authors identify five key steps using their framework for success: Offer a clear, relevant customer promise Build customer trust by reliably delivering that promise Continuously improve the promise, while still reliably delivering it Drive the market by innovating beyond the familiar Support all this with an open organization that promotes frank discussion based on clear facts and market feedback. Above all the book runs counter to the fashionable claim that the starting-point for business success should be to find a 'blue-sky', 'out-of-the-box' breakthrough innovation. Barwise and Meehan use many compelling cases to illustrate how managers can find ways within their existing network and organization to achieve long term growth.