What if I'm not satisfied with my Girl Scout Cookies?

Contact Little Brownie Bakers if for any reason you aren't satisfied with a package of Girl Scout Cookies you purchased. Our baker contact information is listed on each package.

How can I tell if the Girl Scout cookies baked by Little Brownie Bakers I bought are fresh?

We bake all of our cookies fresh for each annual sale. Every Girl Scout cookie package is stamped with a seasonal "Use or freeze by" date. That date corresponds with each cookie season. This means that Girl Scout cookies with a date of September 1, 2016 were baked fresh for the 2015-2016 season.

How many cartons of cookies are in a case?

For all varieties of our cookies, there are 12 cartons per case. The size and weight of the case varies by cookie.

Where and when can I purchase Girl Scout Cookies?

The only way to purchase Girl Scout Cookies is from local Girl Scouts. To find the Girl Scouts in your area: - Visit girlscoutcookies.org. Try our free mobile Cookie Locator app for your iPhone and Android. You can search for sales in your neighborhood*, get details on your favorite Girl Scout cookies and find your Cookie Personality. Visit www.littlebrowniebakers.com to learn more about this award-winning app*Cookie sales will only be found during cookie season which takes place in fall and spring- Call your local Girl Scout council. You can find phone number(s), websites, Facebook pages, and Twitter accounts at www.girlscouts.org/councilfinder

How do I find the allergen and ingredient information for Girl Scout cookies baked by Little Brownie Bakers?

Peanuts, tree nuts, egg, cow's milk, wheat, soybean, fish, and shellfish account for 90% of food allergies in the US. These allergen ingredients are required to be labeled on food products when they are present as an ingredient. On our products the side panel provides an allergy statement which is located below, or within, the ingredient statement. The allergen statement clearly states the top 8 allergens contained inside each package. We encourage consumers with food allergies to check the ingredient statement on each package for the most current ingredient information because product formulations can change at any time.

If the allergen in concern is not listed below the ingredient statement, we are confident that the product is safe for consumption. Please trust the labeling. We do use a may contain statement for peanuts and tree nuts when the product is produced on a line that shares equipment with another product that does contain peanuts or tree nuts. Scientific evidence has shown that consumers with peanut and tree nut allergies can have a severe reaction to amounts that are below the current detectable limits based on existing technology.

For this reason, we have chosen to warn consumers allergic to peanuts and tree nuts of the potential for extremely low levels by using a may contain statement. The equipment is thoroughly cleaned in between processes and we follow Good Manufacturing Practices in all of our facilities. Beyond the top eight allergens, all ingredients are declared within the ingredient statement. If you are concerned about a specific ingredient, please review the ingredient statement to determine if it is part of the product formulation.

We use no artificial flavors in Do-si-dos® and our gluten-free Toffee-tastic™ cookies. We are working towards removing artificial flavors from all Little Brownie cookie varieties by the 2017-2018 cookie season.

Do you have any gluten-free cookies?

Yes, Little Brownie Bakers offers a gluten-free cookie, Toffee-tastic™ as a pilot test in participating council markets. Toffee-tastic Girl Scout Cookies are crispy, buttery cookies packed with golden toffee bits. The gluten-free variety will be offered in 71 Girl Scout council markets across the country for as long as supplies last.

How can customers be sure the Toffee-tastic® cookie is gluten-free?

Our Toffee-tastic® cookies have been certified gluten-free by the third-party organization, NSF (National Sanitation Foundation) and verified through testing as meeting the FDA guidelines for labeling gluten-free. The NSF certified gluten-free logo will appear on the side of the Toffee-tastic® cookie package. For more information about NSF visit the website: http://www.nsf.org/

Are Girl Scout cookies baked by Little Brownie Bakers vegan?

Why are the Thin Mints vegan?

Many cookie customers prefer vegan products and the Thin Mint vegan callout on the cookie flyer and cookie order card allows customers to have more choices and provides consumers more options for a variety of dietary needs or preferences.

What ingredients were taken out of the Thin Mints to make them vegan? Which ingredients will serve as a substitution? How wil

Whey (a form of dairy) was removed from the ingredient list from the previous Thin Mint nutritional labeling. Also a flavor was replaced with a non-dairy flavor but had no impact on the ingredient list. The cookie taste and texture are unaffected.

Dairy was removed from the ingredient list from the previous Thin Mint nutritional labeling. Also a flavor was replaced with a non-dairy flavor but had no impact on the ingredient list. The cookie taste and texture are unaffected.

Are Girl Scout cookies baked by Little Brownie Bakers kosher?

All Girl Scout cookies baked by Little Brownie Bakers are certified as kosher dairy; except Thin Mint cookies which are certified Kosher Pareve. There is a small supply of Thin Mints on the market that are vegan; but labeled kosher dairy. Thin Mint cookies are now labeled vegan as the dairy-based ingredients, which were the only animal derived ingredients, have been removed.

Girl Scout cookies baked by Little Brownie Bakers are 'zero trans fat per serving," The oil used is a blend of oils. Various oils can be partially hydrogenated or fully hydrogenated. Because a small part of the oil blend is slightly hydrogenated oil, we must label as such in the ingredient list. We have selected a blend that provides the smallest level of hydrogenation while keeping our quality and unique flavors and taste of the cookies unchanged. We are working hard to remove partially hydrogenated oils from our cookies. We are glad to offer the following varieties with no partially hydrogenated oils: Trefoils™, Do-si-dos®, Savannah Smiles™, Rah-Rah Raisins™ and gluten-free Toffee-tastic™.

How can Girl Scout cookies baked by Little Brownie Bakers have zero grams of trans fats and still use hydrogenated oils?

We do understand that this can be confusing. However, everything on the Nutrition Facts Panel is rounded, according to FDA regulations, in the hopes of making the Nutrition Facts Panel easier for consumers to understand.

Why do some cookies contain partially hydrogenated oils?

The oil used in Girl Scout Cookies is a blend of oils. One component in the blend is lightly hydrogenated. Various oils can be partially hydrogenated or fully hydrogenated. Because a small part of the oil blend is slightly hydrogenated oil, we must label as such in the ingredient list. We have selected a blend that provides the smallest level of hydrogenation while keeping our quality and unique flavors and taste unchanged. We are working hard to remove partially hydrogenated oils from our cookies.

This year we are glad to offer the following varieties with no partially hydrogenated oils: Trefoils™, Do-si-dos™, Rah-Rah Raisins™, Savannah Smiles™ and gluten-free Toffee-tastic™. The initiative to remove partially hydrogenated oils (PHOs) from our chocolate-enrobed cookie varieties by the 2016-2017 cookie season is underway.

Do you offer a cookie for diabetics?

Little Brownie Bakers understands that people with diabetes have special dietary needs and food preferences. We currently do not offer a sugar free Girl Scout cookie baked by Little Brownie Bakers. According to the American Dietetic Association, most people with diabetes can enjoy sugars in moderation as a part of their meal plans, depending on blood glucose control and body weight. We encourage you to discuss the use of sugar in your diet with your doctor or registered dietitian.

Do you use palm oil in Girl Scout cookies baked by Little Brownie Bakers?

Although we are a very small user of palm oil, LBB, as a socially responsible company, is committed to sourcing fully traceable palm oil, produced in a manner that’s environmentally responsible, socially beneficial, and economically viable. To accomplish this, we are working through our supply chain — from suppliers to processors to growers — to ensure that the palm oil we use in our cookies is sourced from plantations that uphold our commitment to protect forests and peat lands, as well as human and community rights.

In 2014, we were able to shift our palm oil use to RSPO* Certified Segregated and mass balance palm oil. You will see a logo from RSPO on our cookie packages that states that we have contributed to the production of certified sustainable palm oil. In order to use the RSPO Mixed Balance logo, our bakery was audited by the RSPO to ensure our compliance with their criterion.

*RSPO stands for Roundtable on Sustainable Palm Oil. The RSPO is a global association, established in 2004 with the objective of promoting the growth and use of sustainable oil palm products through credible global standards and engagement of stakeholders. For further information on RSPO, visit www.greenpalm.org.

What is that RSPO logo on the side of the Girl Scout Cookie package?

Two years ago, Little Brownie Bakers progressed from the GreenPalm certificate system to purchasing fully traceable RSPO certified segregated and mass balance palm oil (the “Mass Balance System”) for all of the cookies it bakes. This Mass Balance System ensures that the palm oil Little Brownie Bakers uses is produced in a manner that is environmentally responsible, socially beneficial, and economically viable.

In the 2015/2016 cookie season, you will see that Little Brownie Bakers replaced the GreenPalm logo with an RSPO logo on our Girl Scout cookie packages.

This is the result of Little Brownie Bakers shifting to the Mass Balance System that is a progression from the previous GreenPalm system. The RSPO logo signifies that Little Brownie Bakers has 'contributed to the production of certified sustainable palm oil.'

In order to use that logo, the Little Brownie Bakers bakery was audited by the RSPO to ensure its compliance with the RSPO criteria. Visit www.greenpalm.org to learn more about RSPO.

What does “fully traceable” palm oil mean?

As part of the Mass Balance System, all global palm oil suppliers are required to trace palm oil to plantations that are independently verified as compliant with all of the RSPO principles and criteria which includes the assurance that the palm oil used in LBB cookies is sourced from plantations that uphold GSUSA and Little Brownie Bakers’ commitment to protect forests and peat lands, as well as human and community rights.

Are there GMOs in Girl Scout Cookies?

At the current time, there are genetically modified agricultural crops (GMOs) in Girl Scout Cookies.

Girl Scouts recognizes that many people have concerns regarding GMO ingredients, and monitor member and consumer opinion on this matter. It is important to note that there is worldwide scientific support for the safety of currently commercialized ingredients derived from genetically modified agricultural crops. The World Health Organization, the Food and Agriculture Organization of the United Nations, the U.S. National Academy of Sciences, and the American Medical Association all share this assessment. In addition, in the future, GMOs may offer a way to help feed an ever-increasing world population.

Is the packaging recyclable or made from some recycled material?

Today, almost all of our cartons and packaging are made of 100% recycled fiber. Most of the recycled packaging material is made up of a mixture of newspaper, office paper, cardboard and printed waste paper from publishers and printing companies. Our cartons are usually accepted by recycling facilities which accept magazine or mixed paper. The plastic trays are all polystyrene 6 (PS 6) and can also be recycled.

Little Brownie materials are printed on paper made from recycled materials as certified by the Forest Stewardship Council.