Hi, I am getting more and more confused and frustrated. Been on tech support with both the chat line and my wp hosting company. is it possible to have u login and help me? i am about ready to throw in the towel

2. Try installing it from the plugins tab on your WP dashboard by uploading the zip file you just downloaded. If it works properly, you should get a link to activate it after a few minutes.

3. If that doesn't work, unzip the file to a folder on your computer. Use an FTP client to upload the folder named wpmudev-updates to your plugins folder, which is in wp-content directory. If there's already a folder with that name in your plugin directory, it will ask if you want to overwrite the existing files, which you definitely do. When it's finished (it may take a few minutes), you should be able to activate it from your plugin menu.

If neither of those work without an error, we'll go back to the drawing board.

I did reinstall it. You can see in my installed plugins WPMU DEV Dashboard
Deactivate | Edit. However when i first started before the 500 error, WPMU showed up as a menu item on the dashboard and it no longer does that.

Let's go ahead and try deactivating/removing that and reinstalling it anyway, since it's showing up in your plugin list but it's not actually showing up as a tool for you to use. That makes me think something happened during the install that's causing a glitch. The fastest way for us to either confirm or rule that out is to try a fresh install with a fresh file.

How do I grant you access? I clicked on support on the WPMU menu and got: Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 325 bytes) in /hermes/bosnaweb06a/b1535/ipg.wilsavecom/wilsave.com/wilsavewp/wp-includes/plugin.php on line 632

If it's taking that long, I bet the installation failed. Refresh the page, or click away from and back to it, and try again. (A different plugin did the same thing to me yesterday, that fixed it right up.)

I refreshed the page, now the site comes up but when i try to go to dashboard i get this..Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 225 bytes) in /hermes/bosnaweb06a/b1535/ipg.wilsavecom/wilsave.com/wilsavewp/wp-includes/plugin.php on line 632

Is there any other way you can login to help? I have spent 6 hours on WPMUDEV now and am ready to pull out all of my hair.

Yes, I am getting errors installing appointments+. here is what I want to accomplish in addition to getting appointments+ up & running. I want users to be able to subscribe to my site from a floating optin or from a pdf download, which ever they do, I would then like to put them on a mailing list. I was thinking i could use automessage and/or the newsletter plugin (s) to send messages, am i thinking right?

Also, there is one other thing. Another programmer modified the css on my footer widget so that all of that text would stretch across the full width of the page. With all of this up and down today, that code got lost and now the footer is all in a long thin area. Would you know how to fix that so it displays nicely again?

I deleted the appointments from the wp-content. i do not have a screen shot of what the footer should look like but it should be the same size font as it is now but stretch across the page the same way the header logo does.

1. will (can) filling out the name, email and phone on appointments cause an optin for my site?
2. bottom line is if someone sets an appt, requests the newsletter or a pdf download i want them on my drip campaign, what is the best way to do this?
3. what is the best way to have them give me thier email to get a free pdf?
4. please help me restretch the footer

1. I went ahead and added the CSS you need. I cleared your cache, too, so it will show up.

This is what I added to the custom CSS - the earlier code needed a #, it's an ID, not a class, that was my flub. Copy and paste this somewhere safe, just in case it gets eaten again. : )

#text-2.grid.col-300.widget_text{
width: 100%;
}

2. As of right now, that's not an option with the newsletter plugin, and as best I can tell, there's not another plugin which is integrated with e-newsletters that will give you that function. I'd suggest creating a new support thread, with the category of Features & Feedback, so our devs can see this (great!) idea and they may consider it for future updates. The other option is to swing by our jobs board, we've got lots of great developers over there who could code up this solution for you.

3. What did you try in Gravity Forms? I'd recommend making the download it's own page, and use the field in your form creator that allows you to send users to a specific page when they've submitted their form. Then drop in the link to the page you made for your PDF download. There are a couple of other ways to do it, too, but that would be the simplest and fastest.

1. Thanks for stretching the footer
2a. Now I want to work on having my widget 2 be the set an appointment widget. as the plugin seems to have no button to kick off the process I need to make a button to set appointments from, is the correct?
2b. I have the max Buttons plugin which also does not seem to work right. you can see that i have a button called go to the survey which turns blue when u hover, so i copied it and changed the test to set an appointment which does not turn blue when u hover. why? did i do something wrong or is it a bug?
2c.also, when you look at the button it is a nice size button relative to the text, but when i add it to the page, the button outline is much more narrow, why and how do you fix that?
3. the reason that i have gravity forms is for a questionnaire i would like answered before the actual appointment is set, so my idea is that clicking the set an appointment button will bring up the questionnaire page and when completing that page you will actually move to the calender, this should be easy no?
4 earlier one live support rep told me : aristathat 12:06 pm
@steve Try this: add this line to your wp-config.php file: define('WP_DEBUG_LOG', true); (details about that code can be found here: http://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG_LOG this way when an error occurs, it will be stored in the wp-content/debug.log file. Then we can check what goes wrong... now i cannot find the wp-config file to change it back to false, where should that be? do you have access to the file manager with your portal so you can change it back to false?
thanks

For the Appointments widget questions, would you mind creating a new topic with Appointments as the subject? We like to keep the threads sorted, so when future members come looking for information, it's easier to find. Plus, that way I can be double sure I don't miss anything!

Yes! That is totally possible. The exact steps are escaping me right this minute, but assigning the questionnaire page link to a button will be super easy, then you can trigger the calendar page on the submit button. Good thinking! You get a gold star. : )

I think you may have edited while I was typing, but I missed the last part of your question with my first reply.

I don't have access to your file manager, but you can find the wp-config file in the root of your WP install, so in the same directory where you'll find the sub directories for wp-content, wp-includes, and wp-admin for your primary site.

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