thoughts on the art & science of bringing cool stuff to life, by Diego Rodriguez

Navajo Blankets, House Painters, and Innovation

As a boy I learned that the creators of Navajo blankets purposely weave a flaw into each of their creations.

For a variety of reasons, I've been thinking quite a bit about flaws and the process of innovation, and I'd like to explore this Navajo blanket idea in that context over the next few weeks. I have an inkling that it may be the key to unlocking the potential of heretofore crappy service experiences, such as professional house painting. Who knows, this just might be the next Beausage.

Before we reach that point, I need your help to answer a few questions:

Is (or was) this a legitimate cultural Navajo tradition, or is it a myth concocted to dupe tourists and elementary school children?

If it is a real thing, does it have a name?

Can you think of any examples from your own work experience where a purposeful flaw became a beautiful thing?

» An unorthodox idea. from NussbaumOnDesign
Storytelling is hot in the business world. Apple, Nike, Sony, BMW and Starbucks get it's importance. Proctor & Gamble and American Express are pretty much getting it. And General Electric and the vast swath of companies across America are... [Read More]

Tracked on 23 September 2005 at 02:46 PM

» An unorthodox idea. from NussbaumOnDesign
Storytelling is hot in the business world. Apple, Nike, Sony, BMW and Starbucks get it's importance. Proctor & Gamble and American Express are pretty much getting it. And General Electric and the vast swath of companies across America are... [Read More]

Tracked on 23 September 2005 at 02:49 PM

Comments

i give you something else: as rhetorical forms both "character" and "potential" work with slight irritation on the surface... not all answers given but more questions provoked.

think of poems for example. are they flawless?
they are quite the opposite.
art?
quite the opposite.

I once took a pottery class and I recall the teacher mentioning an ancient saying, addressing the natural spider cracks that often appear because of the heat in the kiln. The saying was something like:

Enterprise Rental Car: You reserve a car. They rent it out to someone else who arrives before you do. You get treated like the most important person in the world by a hustling 20-30 yr old who has already formulated a gameplan (upgrade, deep discount, service offers, apologies, etc.) prior to your arrival.

In May, Material ConneXion held an interesting day-long seminar in NYC called "Malfatto: Imperfect Design for a Better World." Li Edelkoort and Scott Henderson both spoke, as well as the creative director from steelcase. Counterpoints were abundant, with the "technology=innovation and mass production" take coming up against Edelkoort's more one-off, qualitative perspective. Seems the design community has yet to agree on how imperfection can play a role in meaningful design. Also makes me wonder if mass customization is a fair midway?(imperfection being added post perfection?)

As Nigel said above, Japan has a tradition of celebrating imperfection. I first read of this in the book "A Thousand Cranes" by Yasunari Kawabata, which discusses the necessary flaws in the cups used in the tea ceremony.

John Maeda's Simplicity website had a post on this: ...each cup I acquire in my collection of ceramics needs to be more irregular and flawed than the last, in that perfect-imperfect way. This little routine of mine is the special ritual that brings me closer to nature (through a synthetic experience) in the techno-land of MIT. (http://weblogs.media.mit.edu/SIMPLICITY/archives/000091.html)

These posts also make me think of something I heard once about people and jobs. "People are, at best, a near fit and never a perfect fit." In this personality profiling, let's hire a "10" world: I like the idea of bringing unique imperfections to the task at hand. When I first joined the business world I felt I had to be a perfect fit. And then I began to realize my advantage was that I was not going to be what "they" were looking for, but I was likely to be what they needed.

This reminds me of a "Persian Flaw." The legend goes that back in the day (though I'm not sure what day it was), Persian rug makers were deeply religious and believed that only God could make something perfect. Therefore, in their humility before God, they would deliberately incorporate a small error, a flaw, into each rug. Thus a "Persian Flaw" revealed the rug maker's devotion to God. I imagine the rug buyer could/might share this sentiment. It also works as a hat tip to how we are all human and imperfect.