Delivery Information

Processing orders

All orders are shipped directly from the factory. Most of the items are made to order with your specifications and will be shipped within a few days.

In case of special sizes, or out of stock items - order processing time will be within 4-5 business days.

Before we ship your order we need to get your payment approved. Our customer service may contact you for additional information if needed. Do not worry, your credit card will not be charged until the order has been shipped.

Shipping Methods

After your item has been packaged, it will be shipped and delivered free via one of the following carriers

Shipping to the U.S

Type

Description

Arrival

FREE standard mail delivery

All orders under $200

Approximately 10-14 business days

Express mail delivery

$19 extra charge

Approximately 3-5 business days

FREE express mail delivery

All orders above $200

Approximately 3-5 business days

International Shipping

Type

Description

Arrival

FREE standard mail delivery

All orders under $200

Approximately 8-15 business days

FREE express mail delivery

All orders above $200

Approximately 5-8 business days

Tracking your order

An email notification will be sent the day your order is shipped with a confirmation of shipment. if the package is sent by FedEx than a FedEx tracking number will be provided in order to give you the ability to track your order at all times until it reaches you or your recipient's.

Please be advised that our confirmation e-mail may be received as Spam. Check your 'Spam'/'Junk' mail inbox and add info@ganijewelry.com to your email address book to ensure our emails make it into your inbox.

Order Cancellation

If for any reason you want to cancel your order please contact us immediately by email (info@ganijewelry.com) or by phone.

Returns and Refunds Policy

Easy, hassle-free 30-day return policy

GANI is commited to provide the best service for our customers. In the case of any issues, or product damages we allow a 30 day return the item not more than 60 days from the date the order received.