Text Crime Tips

Quickly Send Tips
Simply type “LHPD” plus your tip on your cell phone or PDA and text it to “TIP411” (847411). The text message is encrypted and an alias is generated, masking the identity of the sender from the police. The police have no way of determining the user’s identity.

Delete Your Text-a-Tip
For your safety, you should always delete all text messages to and from “TIP411” (847411) from your in box and your out box.

Note: The program is available on most, but not all major wireless carriers, therefore we cannot guarantee this program will work for all participants. Although the program is complimentary to participants, standard text messaging rates may apply. Check with your carrier and wireless plan for details.
Types of Crimes to Submit
The LHPD wants information on every type of crime, not just those covered in the media. The text tip line is not traced, and we are not interested in the user's identity. We believe these new anonymous forms of providing tips to the Police offer a way for callers to rid their neighborhoods of crime SAFELY.

Emergencies
If you see a crime in progress or need to report an emergency, please call 9-1-1. This new crime tip service is for non-emergency investigative information only and will not generate a radio call or summon the police to your location.

When to Submit a Tip
You may submit a tip anytime, anywhere, 24/7.
Cost to Send
Although the LHPD service is free and requires no purchase or fee for participation, standard messaging rates and other fees may apply. Check your mobile plan for more details.

Help
At any time, from your mobile phone, send a text message with the word "HELP" to TIP411 (847411) for program information. This is for operational information, not to solicit help from the LHPD.

Privacy
No mobile phone information is collected by the La Habra Police Department as part of this program. Your text-a-tip is completely anonymous to the La Habra Police Department and is only identifiable via a four-digit tip code that will be provided to you. Any information you submit is directed to LHPD and the information will disseminated to the appropriate LHPD investigative officers.

To Stop the Program
To stop the program at any time, which will prevent LHPD from being able to securely respond back to you, you can opt out via text message. Send a text message with the word "STOP" to TIP411 (847411). You'll receive a one-time opt-out confirmation text message. If you choose to, you can submit a text tip again, at a later time, by texting the word LHPD along with your tip to “TIP411” (847411).

What is Text Messaging?
Text messaging is also known as SMS or "short message service." Text messaging is a way to communicate on your mobile by sending or receiving plain text messages. To determine if you can send text messages, it is best to contact your wireless provider or refer to your mobile device's manual. You will not be asked to reveal your identity to the Police in order to provide information about a violent crime and the Police will not be able to trace the text message in any way. A special computer server will encrypt your message and mask your identity before sending your tip to the Police. This service is truly anonymous.