Mar 20, 2018

I went there for rehab for a broken knee because in addition I have a t12 spinal cord injury.. I stayed in this facility for six weeks. they tried giving me the wrong meds one night. I had a bottle of my prescriptions come up missing. I contacted a horrible UTI which took two weeks to even get a culture. The meds took forever. The only thing that was good about the place was the food. It was balanced and healthy. They took a very long time to respond to a call button alert. They treat the people that live there like little children, and it's ridiculous. I'm glad I was only there for a short time. I feel very sorry for the people who live there and can't defend themselves and their rights. There is so much more I could write about, but I truly just want to forget about the place and hope I never have to go back there.

2
out of 5 Stars

Apr 27, 2015

I enjoyed my stay in the rehab section at the "Lakes of Monclova" in every way. I had total knee replacement and the therapy staff was excellent. The food was very good, well prepared and well presented as well as diversified. Staff was polite, friendly, and willing to assist. Walking the wide, beautifully decorated hallways was an important part of my healing both physically and mentally. I made some good friends during the dining times of residents who chose to live at the "Lakes" and I drop in to visit them once a month or so. My only complaint is that in my early stages of recuperation the pain meds were slow in coming even after several reminders on my part. If I go again for the other knee, I will be more assertive about this issue.

4
out of 5 Stars

Jan 23, 2015

Bad choice, problems with everything from medication mix ups. Very little housekeeping done , cold food, very small portions, some of my meals were never brought to me, Millipede insects in my room, hallways etc.. I got athletes foot fungus while there, facility not locked at night, looks sure are deceiving and the executive director does as little as possible to resolve problems, staff all pass blame for issues onto each other. Very sad for those residents who cannot speak and be their own watchdog. My stay was for 30 days in the Fall of 2014, my complaint is now in the Ohio Health Departments hands.

Feb 15, 2014

This facility is going down hill, fast. Take time to read about ROBERT COE who died because his alarm. On wheel chair failed to go off. All kinds of mishaps are happening & staff hides it all. Families need to pay closer. Attention.

1
out of 5 Stars

Jul 17, 2012

ZERO STARS! THE TRUTH SHALL SET YOU FREE RIDGEWOOD. CONSUMERS- KEEP OUT AND KEEP YOUR LOVED ONES FAR AWAY FROM THIS PLACE. THESE PEOPLE ARE SCARY. EMPLOYEES ARE DOWNRIGHT RUDE, COCKY, AND TRY TO SCARE GOOD PEOPLE, TRYING TO HELP. YOU PEOPLE ARE SICK

1
out of 5 Stars

Feb 27, 2012

They left my grandmother at a dr. Appt by herself my mother got there to find her walking down the hall by herself. As my mom sat and waited for transportation to come back to get her,realized they were not. We transported her.What would had happened if we would had not shown up there.She has demensia lord knows.