We
thank all visitors, managers, fellow-professionals, and academics
who establish contact with us after visiting these pages, exchanging
ideas and/or asking for special permissions.

Please note
that we welcome your putting a link to our site and recommending
it. However, the link cannot be on a "for profit site",
i.e. web services providers and sellers whose site is restricted
(for members only, whether paid or not, or an intranet site) cannot
put a link to any of our articles.

We welcome links from sites which are open to the public and accessible
to any visitor. If a web services provider wishes to put a link
from a restricted site, he (or she) must explain to us what the
site is about, its terms and conditions, whether it is an online
intranet or content sharing site, or if it is a corporate site,
and allow us access to it so we may view it first. This will save
us time. We sometimes receive requests from people who "sell"
content, asking us to give our own content for free, which is not
acceptable. We are always ready to consider fair and reasonable
proposals. Contact us through http://www.easytraining.com/contact.htm Thank you.

Some sites
which deal with recruitment took the liberty of listing us and encouraging
job seekers to apply to us, without our knowledge. This led
to additional spamming from job seekers. This is why we kindly
ask you to establish contact with us. Thank you.

This page had to be set up for those people who
fall into the trap of thinking that what is featured on the web
is "free for the taking", it isn't. True professionals
and ethical organizations know this. Material we see on the web
is for reading by those who visit the site unless otherwise stipulated
by the copyright owner. Read the Easytraining
Insights Digital Newsletter issue on the subject.

Unfortunately we
discovered widespread sale and plagiarism of our material. Such
violations are even brought to our attention by third parties. This
is why we had to put very strict wording on every page. Everyone
loves sharing ideas but no-one likes to have his/her material exploited
by others. This is intellectual property, to be treated like
any other property. We recently stopped writing to copyright
violators. We collect the evidence and pass it on to our lawyers.

Unauthorized use includes putting links to specific articles
for actual training activities by others or uploading our page within
frames on other web sites, intranets and other sites with restricted
access without signing an agreement with us.

We respect others and expect the same in return. If you wish
to use or republish our material, contact
us so we can
discuss a licensing agreement if your organization is the type of
organization we want to identify with. When writing to us
with such requests, submit your full name, position in the company
or institution, name of the organization, URL, complete company
address with phone number and fax; explain the context in which
you want to use the material.

We respect the copyright
of others and make sure that our own copyright is respected. Please
note that copyright laws and regulations stipulate that one cannot
claim "ignorance" when infringing on others' copyright.
Make sure ALL your employees, writers, content providers,
and trainers conform to copyright regulations. It is your responsibility. Copyright laws and
regulations specifically say that one cannot "claim ignorance".
We too deal with any discovered copyright violations seriously.

Unless otherwise specified, material on the web is free for
reading only: not for copying, plagiarizing, distributing,
uploading on other sites, republishing, syndicating, nor is it to
be used by others without special written authorization and a licensing
agreement. Non-authorized use also includes the use of links
for commercial purposes and training activities by others, e.g.
you cannot put a link to an article of ours in order to conduct
yourself a paid training session without licensing from me. This
applies to both private and public institutions and individuals
. We have formed many friendships and partnerships
with organizations who wrote and received licensing to republish
and/or distribute our material within their organization. Instructors
and Trainers write to us if they wish to use specific material
for training purposes. Licensing fees vary, depending on the
type of training, audience, and how the material is to be used (handouts
to complement another self-sufficient training session or if the
training session is built around one or more of our articles). When
contacting us for permission please provide all details for review
by our legal counsel.

All material featured on this site
is copyrighted. If you made unauthorized use of our material
before reading this page, please write to us giving details before
we discover this ourselves. You can always repair this situation
before it escalates. We receive e-mails from others drawing
our attention to copyright infringement of our material. This
is appreciated.

There is a fine line between
the sharing of ideas and the actual use of someone else's writings
and works. Read Delgado-Martinez's explanations regarding
copyright at http://www.whatiscopyright.org and then return to this page
to continue reading our terms and conditions.

Translations: No translations into
other languages are allowed unless approved by us and fully coordinated
with us. All our articles are filed in the copyright office by calendar
year. This includes approved translations for which we have to submit
an exact print out citing URL and giving full name and address of
publication. You will have to coordinate all details with
us and sign special agreements.

Fair Use: Many misunderstand the principle of
"fair use" regarding copyright. It definitely does
not mean you can take portions of someone else's writings to plagiarize
or use. Fair use means that you can quote
one or two sentences written by the author, giving full credit:
say from which article or book, written by whom, and giving
full contact details of the author and copyright owner. Even
for this you must ask for permission and show exactly in which context
you wish to include the quotation.

If you
wish to obtain licensing to use our content, contact
Claire Belilos through http://www.easytraining.com/contact.htm or by phone (see below), pacific
time zone
giving
full details of your occupation or position, your company, the intended
purpose and audience, name of publication or training course, and
enclose the page/s and sample of where you wish to use any of our
writings. As explained above, this has to be reviewed by our
legal counsel and licensing fees vary. Thank you.

If you
wish someone else to read a certain article or portion of an article,
give them the recommended URL. Do not copy and paste. Sending
"portions" to others leads to serious copyright violations
by other parties, basically begun by you (even if you had no such
intent).

Attention
Instructors and Trainers: There is a difference between recommending and referencing
a site, URL, or article for reading and between actually using the
said article for active instruction, testing or other purpose. Please contact
Claire Belilos
for permission for use of content of the author before making such uses. Without written
approval, this is copyright violation. Some have done this
without our approval. Do not wait for us to contact you. Thank
you.

Unfortunately,
we just found out that some publications and web sites took the
liberty of publishing and featuring our articles without asking
us and without carrying our copyright notices, our contact address
and the address of this home page. This too is copyright violation.
Such actions lead to escalating cases of misuse, abuse and
copyright infringement. This is not the ideal thing to say
on a web site dealing with positive management practices but it
is worthwhile noting that we are pursuing legally discovered cases
of plagiarism and other unauthorized use of our material (not only
articles featured here but ANY material).

Plagiarism:
All articles
have been officially published on the site of Industry Canada as
soon as written and published by us on our former home pages at
wwork.com/chic_hospitality, www.penmark.com/chic .and on this site.
Warning: some "occasional" writers (mostly
occasional consultants) published some of our articles claiming
authorship for themselves. Some of them offer (commercial)
training with them without our permission. Besides intellectual
theft and unauthorized use, such behaviour causes us great damage
and this is why we have to pursue such cases legally. Such
people actually cast doubt on our own veracity and authenticity.
Very soon, no-one will be able to know whose ideas and whose
writings and programs these are, wondering whether we ourselves
are genuine. This leads to loss of reputation, loss of trust,
and loss of business. This is why we have zero tolerance for
copyright violations.

Several
sites, approved by us, carry some of our writings. The approved
sites carry hyperlinks to our e-mail and home page addresses and
are "open" sites, not restricted to paid members and paid
subscriptions. However, we have not authorized the sale or
syndication of any of our writings to date. Many content sellers
took the liberty of creating business on many people's writings
without authorization and without an agreement. Please send us the
exact names, addresses and URLs of any such instances.

Irresponsible
Uploading of other people's sites and pages on other servers: Before you take the liberty
of using the sites and services which enable uploading of other
people's sites, pages or content, you must realize that this implicates
you legally. Many of those sites and services write in their
terms and conditions for "membership" or "use of
their site" that all content featured on their site becomes
theirs, i.e. their ownership, theirs to do what they want with.
When you upload someone else's site or content without that party's
full authorization in writing, you are actually selling or giving
away for indiscriminate use that person's property. This can
lead to serious lawsuits. It is like going to a store, removing
a product and giving it away free to someone else to sell. This
analogy explains it in clear, simple language. The message
is: Do not upload the content of this site, any part of it,
or any of our postings or writings to any content-sharing site or
other site or service who now facilitate such procedures. If
a company or instructor wishes to upload or use our content for
a certain purpose they should write to us to obtain authorization.

Links and
Frames - Issues you should definitely read before linking or putting
other people's material within your own "frame":Until
now, some sites made advertising and/or membership profits by building
a "resource site" composed mainly of links to other sites.
This has become a controversial issue today, so read
daily all copyright issues before you do this. We, here, at
CHIC Hospitality like to be asked before anyone puts a link to us.
Some sites do not suit our purpose. Please contact
us so we may
visit your site and see what it is about, following which we will
respond to your request. There are other more controversial
services who began "delivering" links to postings made
by different people at different online forums and in newsgroups.
We do not approve to have anyone broadcast our postings whether
done by the supply of a link or other form. Read more about
how this is in direct copyright violation in the article written
by Brad Templeton at http://www.templetons.com/brad/linkright.html I am sure Mr. Templeton
would approve of this link I put to his "alert" on the
subject of copyright.

Please note that the content
of this site is not to be used for commercial purposes, such as
other parties conducting training with our material or including
it in newsletter. If you have such a request, please contact us.

Examples
of correct referencing and links: Some Professors, Consultants or training sites,
"recommend" reading one or more of our articles and put
a link to it, without their drawing any financial benefit from the
links they recommend.

Examples
of wrongful use and links: The same category of people and sites as explained
above "include" our article or articles in courses and
training activities for which people, institutions or organizations
other than the author herself, Claire Belilos, conduct training
activities with or without payment without the written authorization
of the copyright owner and without signing a licensing agreement.

We find
it regretful to have to post so many warnings on our site but it
is widespread cybertheft activities and copyright violations discovered
which have led to this.

Payments
and licensing fees for the use, featuring or reprint of our articles
are set depending on many factors and the context, which can be
determined when you contact us and provide details. Thank
you.

Thank you
for visiting and for your attention. We welcome partnership
proposals for specific projects. Please remember to always
include your complete details, as well as those of your organization,
when writing to us.

Bookmark
this site. Books in print will be announced as soon as ready.