CAI’s Legacy Application Support offering was developed to provide application support services to clients, while addressing the impacts to application support resulting from these challenges. CAI’s Legacy Application Support methodology is based on many years of experience, combining the disciplined software support approaches of the US military, IEEE, SEI, ITIL and ISO, with the best practices of CAI’s Fortune 1000 clients. As a result, CAI is able to provide flexible, cost-efficient support services using repeatable processes and metrics – ultimately enabling clients to focus on their strategic objectives.