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The Consumer Protection Act 1986 and its main provisions and features

Govt of India has made consumer protection act in 1986. The main aim is to protect consumers from immoral practice of business organizations. We see in general when a company or business concern becomes monopolize in market , then that company starts to get benefits of his monopoly powers by illegal ways. This law is very helpful to secure consumers and customers from such cheating and market frauds.

Main features of Consumer protect Act 1986

Under this act, consumers have right to get information of quality, quantity and price of products.
Under this act, consumer has power to sue in district forum and report or complaint against the cheating of businessmen to the authorities and get remedies for this.
This act also awakes consumers regarding their rights and powers. In other words, it helps to educate consumers about his rights.

After spending one decade this act becomes more strict for all cheaters who commit cheating with consumers. Main authorities under Consumer protect act 1986

District forum

This forum has power to solve the problems of consumers up to Rs. 500000 at district level.
State govt. has power to make suitable numbers of district forum for protecting the rights of consumers.
This forum can be made by district judge and other experienced persons in the field of law and commerce.

State commission

Consumer can also appeal to state commission against the decisions of district forum. State commission has power to solve the problems of consumers from Rs. 500000 to Rs. 2000000. This commission can be made by state high court judges and 2 experts in the field of commerce and laws.

National Commission

National commission has power to solve all consumers’ disputes and problems more than 2000000 Rs. The chairperson of this commission will be the retired Supreme Court judges and other 4 experts in the field of commerce and laws and industry. Out of four, it is necessary to include one lady member in the four expert team.