AppleCare+ for iPad is an insurance product that provides expert telephone technical support1 and up to two years2 of additional hardware coverage, including up to two incidents of accidental damage, each subject to a £39 excess fee3

AppleCare+ benefits are separate from a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods that do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may impact your eligibility to receive these remedies. For more details, click here

Because Apple designs the iPad, iOS and many applications, the iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

Direct access to Apple experts

Express Replacement Service

Local Apple hardware service when travelling within Europe

With AppleCare+, you get repair or replacement coverage for your iPad that includes up to two incidents of accidental damage, each subject to a £39 excess fee, and coverage against battery depletion of 50 per cent or more from original specification. Coverage includes the following:

Your iPad

Battery2

Included USB cable and power adapter

With AppleCare+ for iPad, Apple experts can help troubleshoot issues with your iPad, iOS, iCloud and Apple-branded iPad apps4:

iOS and iCloud

Wireless networks

Apple-branded iPad apps such as FaceTime, Keynote, Numbers and Pages

Important notes

Purchase AppleCare+ with your new iPad. Or buy it within 60 days of your iPad purchase:

At an Apple Retail Store (inspection of iPad and proof of purchase are required)

OR call 0844 209 0611 or 0800 107 6285 (requires you to run a remote diagnostic and provide proof of purchase)

Local telephone charges may apply. Telephone numbers and hours of operation may vary and are subject to change.

Your AppleCare+ Hardware Coverage starts from the date you purchase AppleCare+. This means that if you purchase AppleCare+ up to 60 days after you purchase your iPad, you will only receive AppleCare+ Hardware Coverage from that date. Your Technical Support coverage starts on expiry of your 90 days of complimentary technical support cover provided by Apple, which starts on the date you purchase your iPad. Both types of cover end 24 months from the date you purchased your iPad.

Coverage is available only for the iPad and its original included accessories for protection against (i) battery depletion of 50 per cent or more from original specification, and (ii) up to two incidents of accidental damage, each incident being subject to a £39 excess fee. Replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms at www.apple.com/legal/sales-support/applecare/applecareplus for full details.

Technical Support Coverage gives access to technical advice for which a customer would otherwise be charged a fee.

AppleCare+ benefits are separate from rights provided by consumer law. For details, click here. Purchase of AppleCare+ is not required to purchase the iPad.

AppleCare+ is sold, distributed and administered by Apple Distribution International, whose registered office is at Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland. Apple Distribution International is authorised and regulated by the Central Bank of Ireland. For further information, please see http://registers.centralbank.ie.

The Insurance is underwritten by AIG Europe Limited, having its registered office at The AIG Building, 58 Fenchurch Street, London, EC3M 4AB, United Kingdom. AIG Europe Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN number: 202628). You can check this information by visiting the FS Register.