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Payment options

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Digital downloads

Intimate items (for health/hygiene reasons)

Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

FAQs

Gift wrapping is included as a service if a customer requires it. A handwritten gift card with a personal note can be included.

I do not do custom and personalised orders at this point in time.All products in the shop are ready to ship as soon as payment is cleared.Normal shipment time is between 1 and 3 business days.

I do not sell wholesale at this point in time.However,it is a possibility some time in the not too distant future.

Sizing details for the earrings and the hair accessories will be given in both systems.

I would recommend that the scunchies be handwashed in warm water,not hot water and very gently rubbed.Hot to very hot water could affect the efficacy of the elastic .They can be put in a washing machine,but I would still recommend gentle soaking and very little rubbing.

I would recommend that the earrings be stored in a cool dry place out of direct sunlight when not being worn to prolong the lifespan.The memory wire used in the hoop earrings is surprisingly strong and keeps it's shape very well.Some beads are stronger than others,.The clay beads tend to be more delicate and nead careful handlingA few of the glass beads are on the delicate side, but the majority of the beads are surprisingly strong.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.