The first thing you need to decide is what you are going to use to backup your files: (1) An external hard drive (2) A flash drive or (3) CD or DVD.

A USB flash drive is probably the easiest way to go. Small...and fast. You can get a 4GB or 8GB one for $20-$40. If you have a lot of pictures/music/video files, you may need a larger external drive. I saw Staples advertise a 500GB USB one last week for $99.

If you are running Windows, there should be a backup utility under
All Programs>Accessories>System Tools. You can choose whatever files you wish to backup.

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I suggest you contact Acer support for help. If you do not know your own username and password for your computer, you may not be able to do anything but a complete system reset, back to factory conditions. If you have files on the hard disk that you need to save, you may need to remove the hard disk from the computer and put it in a drive enclosure that you can connect to another computer and try to copy the files off it before you have to wipe the hard drive with a new installation.

Sounds like you've toasted your motherboard. The "light went out..." is the clue. To keep your business going, you can take your harddrive and "slave" it to another computer to access your files. Just requires an "external 2.5" hard drive" case for your drive. Available at any computer or electronics store like Best Buy. All of your files will be readable/writeable, but you will need to install the programs on the new computer to work with the files.

You need to remove the hard drive from your laptop and connect it to an USB hard drive adapter.You need access to a computer that has Internet access then download and instal the Recuva program.

Recuva (pronounced "recover") is a freeware Windows utility to restore files that have been accidentally deleted from your computer. This includes files emptied from the Recycle bin as well as images and other files that have been deleted by user error from digital camera memory cards or MP3 players. It will even bring back files that have been deleted from your iPod, or by bugs, crashes and viruses!

Put the memory card into an USB card reader and plug it into the USB port in your computer, then run the Recuva program.

Simple to use interface - just click 'Scan' and choose the files you want to recover

Advise you to go back and ask exactly what the tech did to fix the problem. It may be that the pics and files are not recoverable. In the future I highly recommend either having two hard drives in your computer - one for your operating system and one for your files or partitioning your single hard drive into two logical ones to keep you operating system and files separate.

Then, most importantly, back your files (evn if it's jsut your most important ones) up regularly even if it's just copying them onto a thumb drive (aka usb drive), writing them to a CD, syncing them to a google drive or even just emailing them to yourself.

No need to back up the operating system files as I've yet to see anyone reinstall a an operating system from a backup.

Besides iTunes, you can also back up iPhone files with 3rd party tools. iTransfer is helpful on this issue. This software is used for transferring files among iOS devices, iTunes and computers, and it will help users to back up iPhone music, videos and so on to computer easily.

1. Run iTransfer and connect iPhone to computer with the USB cable. Click the name of iPhone and choose files you want to backup in the left sidebar. Then contents will show up in the right part.
2. Press "Ctrl" and click to choose certain files, then click the transfer button in the right bottom of the interface to back up the files. Or right-click the files you want to backup, and choose to "Transfer to > My Computer".
3. In the dialog of transfer settings, choose the location on the computer to put the iPhone backups. Check "Save to Folder" and click "Change" to choose the target folder. If users want to backup the files to iTunes as well, check the "Save to List" and choose "iTunes". Click "Transfer Now" to start the iPhone backup.http://www.leawo.org/tutorial/how-to-backup-locked-iphone.html

That means the start up files on your computer are already corrupted. You may need to reinstall the operating system. You need an operating system disc for this to work.
Warning: Reinstalling the operating will wipe out everything on the hard drive, so if you need some help in backing up your files, either buy an external enclosure and back up the data on your other computer, or contact a local technician.

When you insert the usb cable from the caddy into a USB port on your notebook, Vista will automatically recognize it and open a dialog box. Choose to view files and folders.

Open another Window using Explorer and resize it so you can see the contents of your C: drive.

Then simply drag your files and folders from the caddy to the C: drive where you want them.

Remember that transferring program files will NOT help you as many of the files needed to run a program are located in other folders such as yours Windows directory. You will need to reinstall any software you wish to use.

This method is strictly for data transfer, as an example all your pictures, documents, spreadsheets, etc.

you can use easy recovery profesional to recover the lost files. or use any other 3rd party tool to recover the files

www.ontrackdatarecovery.com/file-recovery-software you can use this link to download the software

you can also try alternatively

Stop using the computerDo not install any new software or save any new data after file deletionDo not try to run the system utilities such as Defragmenters and volume repair utilitiesDo not run CHKDSKDo not attempt to format the drive or change the partitionsDownload and install the trial version of Disk Doctors Undelete on a healthy machine and connect the hard drive containing deleted files as a secondary drive and test run the program to see if your deleted files are foundIf yes, then proceed ahead recovering your deleted files.

You could boot to your Windows CD and select "R" for repair installation when that option screen appears after files are loaded. Please let us know if you need instruction on booting to the Windows CD or anything else?Good luck.