Just upgraded - now wont load in Outlook

JB

Jennifer Blanco

Asked on Dec 17, 2012 - 21:35 UTC

Hi,

I just upgraded to premium but now it wont load in outlook. i've closed out and restarted outlook, have gone through the Add-ins option and made sure it is enabled but it wont finish loading. Please help! Thanks!

All responses

David Trey
staff

Replied on Dec 17, 2012 - 22:11 UTC

Hello Jeniffer,

We're currently experiencing some issues with our service and Internet Explorer and the Outlook plugin always uses IE to connect. We're very sorry for the inconvenience, we're working on a fix right now.