Our consultants and developers have years of experience in software house and commercial environments to allow us to provide the best solution(s) for your business.

Packaged Software.

Is designed and developed to very high standards.
We are passionate about systems design, ensuring that our software fits the existing design rules of System21 or uses standard operating system / programming techniques. Testing - our stringent testing process ensures quality software every time.

No modifications to System21 programs.

Developments.

All of our bespoke modifications or changes are specified, reviewed and signed off.
All developed and thoroughly tested by us, before being passed on for Customer acceptance testing.
Ensuring that our software is fit for purpose before being put Live.

Our System21 support customers have very few day to day issues, as we prefer to have a pro-active approach to issues. Monitoring them remotely, via our mailer software, getting emails when issues occur, and resolving the problems before they get out of control, and cost everyone more time and more money.

Customer Satisfaction survey - results.

We have recently completed our latest survey, and the results are very positive, showing that we are achieving very high standards in ; Reliability; Communication; Responsiveness; and Quality of work.

How they described us?
- "They are a key supplier of ours - we use their software, and for their strength of knowledge of System21 - plus they are more accessible than INFOR".
- "Their software design meets with our strategy of no modifications to System21".
- "A friendly company to work with who show a genuine interest in helping you overcome obstacles and most importantly to improve efficiency in all aspects of the supply chain".
- "reliable and enthusiastic".

New Software - System21 Audit Control and Fraud Prevention.

Built on the success of our strategy of "no modifications to System21" and our "System i Mailer", this software monitors changes to "key business data" within the System21 database. It audits these changes into a separate database, and highlights them to management via "real time" emails, directly from your IBM i5, or system i server.

ALL changes - including I.T. - giving the "business" the visibility it has never had before!

Customer reference - "It has already paid for itself - in highlighting a low level fraud - which we would never have found without IT Impact !".