IT Support

On-Site Support

Our approach is built on the concept of developing solid, long lasting relationships with our clients and we don’t believe that’s possible if we only visit your school when something goes wrong.

Your dedicated Drift IT support technician will visit your school weekly to carry out maintenance, improvements and trouble shooting tasks. Our weekly visits mean that we get to know your staff and infrastructure. They also give you the peace of mind that there will regularly be a familiar face around to answer ICT related questions.

Remote Support

Our second line remote support team aren’t just on hand to provide immediate support in the event of an IT issue; they work continually behind the scenes to keep your systems running efficiently.

Drift IT’s qualified remote engineers are at the end of the phone ready to provide jargon free, easy to follow advice when you need it. We can take control of any machine in your school using a remote connection to get you back on track as quickly as possible.

4-Year ICT Strategy

Technology is moving at a rapid pace and the emphasis on school pupils acquiring essential digital skills means that schools can’t afford to be left behind when it comes to ICT.

As part of our core service we will evaluate your current ICT position and explore your goals and functional requirements to propose a four-year ICT guide. The guide will act as a roadmap to your ICT vision, providing a clear specification, schedule and budget forecast.