Hawkins Bell Custom Homes, LLC Complaint - Will Not Honor Contract

HOUSTON, TEXAS -- For almost two years, I've been waiting on my windstorm inspection and certificate of compliance. It is clearly stated in the contract but they will not provide what is needed per the contract. I've filled with BBB and they have the issues listed as unresolved. The owner will not fulfill the contractual agreement. This was a replacement of the roof after hurricane Ike.

They were very pro-active but with this amount of time and I still don't have what was paid for, it's clear that they took the money and ran.

Company Response on 05/05/2012:I wrote this contact for my friend Keith this lady was his friend and her insurance would only pay if she had a contract from a TRCC member and bonded insured company. The price did not included the $250.00 fee for the wind storm inspection the bid was $9,000.00 she actually paid $6,000.00 in which she replaced floors in her house with the rest of the money. We also did her neighbors roof but she paid for the inspection and received her wind storm insurance discount. This may be a helpful site but its ashame people can post things that are not true and companies. The roof inspector still has her inspection on file and she has his office number so she could have paid him before doing her floors and not expecting me to pay for it when I nor my friend a dime for doing this for her.

The BBB can't do anything about this. You may need to contact a lawyer if the contract is not being fulfilled.

Posted by bydesign77 on 2010-07-30:

Its to bad that I did this roof for a friend and my friend at Hawkins Bell let me use his company to get the discount and do this roof at cost.I save this person several thousand dollars and the roof was wind stormed and inspected by the City of Pearland and passed it was also inspected by an independent inspector who sends the information in. I didn't see where she wrote that she got a 30yrs roof for the price of a 20yr and this was about her discount on her home insurance. I will never put my friend or his business in this position again.