Category: Tutorials

I wrote about the problems I encountered when uploading photos to Redgage 3 days ago in this article. Since I didn’t receive a reply from Redgage Support within 12 hours (which I kind of expected anyway), I decided to study the problem and explore alternative solutions.

In spite of my impatience, I wanted to resolve the confusion on my own and use the 12-hour period as constructively as I could. I noticed the problem when I tried uploading photos from my iPhone and separately from a laptop. Every time I click on Browse from the iPhone to select an image from Camera Roll, I would see “C:\fakepath\image.jpg” as its file name. It was the same file name for the second and third images I uploaded.

All images on the Camera Roll have the default file name as “image.jpg”. All images. No exception. You will also notice this when you try to click on Share below each photo and choose to share it by Mail. If you open the e-mail message from your laptop and download the image to your laptop’s folder, it will automatically be named as “image(2).jpg” if the folder you chose to save it in already has the file “image.jpg”.

It was from that observation that I got my clue – any folder in a laptop doesn’t accept duplicate file names. The reason why my first and second iPhone uploads to Redgage were superseded by the third most recent upload was because Redgage’s system recognizes a uniform file name for those 3 images – it assumes you are uploading the same picture and disregards how each of the 3 uploads did not have similar titles, description and tags.

To work around the problem of transferring the iPhone photos I wanted to upload to Redgage, I did the following steps. Make sure you have iZip and Dropbox apps on your iPhone. Both apps are available on iTunes for free. I upgraded to iZipPro last year so I could store many zipped files.

1. Open the iZip app. Click on Camera Roll from iZip.

2. Click on the images or files you wish to be zipped. Click on Zip. You can see that from iZip’s Camera Roll, the file names now have specific numbers and are in PNG format.

3. Choose among: Zip with no password, Zip with a plain password or Zip with an AES password. I usually go for the first option.

4. Would you like to reduce the size of your photos?

5. Check PhotoArchive.zip and click Open In. Sending to Dropbox or Sending to Mail takes longer especially if you’ve selected more than 6 images to zip and chose not to reduce the photo size.

6. Select Open in Dropbox. Clicking on it will take you to the Dropbox app. Opening it in Dropbox is quicker as I pointed out in Step 5.

7. In Dropbox, confirm you want to save the file by clicking on Save.

8. The zipped file PhotoArchive.zip is now being downloaded to your Dropbox account.

I received the reply from the Redgage Team after close to 36 hours have elapsed. I told them I was able to work around an alternative solution to my query. They thanked me for the solution I came up with.

Hope the above steps could be of help to any Redgage users who want to have the photos they took from their iPhone uploaded to Redgage.