Wednesday, December 28, 2011

Hi all. I am very sleepy now but I need to blog about this first before I go to sleep. If not, I can't sleep! I am so angry with Xquisis. I did a backorder for a white motorcycle bag from them in Nov. I wanted to bring it out for Christmas and it was written on their website that we were able to collect it just in time for Christmas. So, I thought that it's great and I just did the order. Altogether, I paid about $30 plus including reg mail postage. I received the bag about 1 month later on around 23 Dec. Okie, just in time for Christmas but my nightmare began! My bag has stains and it was pretty bad!! Not only that, but the zip has spoilt.

See photo below:

Therefore, I sent Xquisis and email and this is their reply (I copied and pasted from their email):

Hi dear

Sorry jus saw ur email due to Xmas celebration tooSorry abt this guess my part timer was rushing to pack n forgot to check before packingFor the stain would u like to try warm water or nail polish remover to wipe it? Usually we do it this way n it worksAs for the zip , it's not spoilt as the zips are first time usage, it's positioned in a way u need to pull all the way back first before starting to useYou can pull the zipper head till the end n pull back all the way

Our quality are generally good otherwise we will not hav many repeated customers. Just that part timers overlook to touch up here n there therefore overlookedApologies dear, let mi know if they work thanks

Now, you all can judge for yourselves if the reply constitutes good customer service. For me, I don't think it does. How can just shift the blame to the part-timer? So anyway, I was so pissed with their reply. In the end, they told me to send via reg mail to them to see what can be done. I told them to pay me $4.79 for the reg mail postage but they said that they will only refund me when they got the bag. Now, is this their so-called good customer service? First, they don't even bother checking their products then they sent out. Second, why should the customer pay for the reg mail first when it is not the customer's fault that she received a spoilt bag? I didn't even ask them for compensation for all these inconveniences lor!! I didn't get to use this bag for Christmas (which is why I bought the bag). I still got to purposely travel down to the post office and send to them. I also need to wipe the stains off myself and tried to fix the zip. But it is really spoilt, I can't fix.

Now, I have shopped at places with much better customer service/after sale service. They are so apologetic and will at least pay the customer for the registered mail first before asking the customer to send the items to them. They also offered a 10% discount on their next purchase. That will make me their loyal customer. Smooch is one of the blogshops with good customer service.

Someone told me that I can find Xquisis items on taobao. I haven't gone to search for them yet but I saw the motorcycle bag there:

I have bought a black one from taobao (lucky I didn't buy 2 bags from Xquisis). It is cheaper than Xquisis (about $20 plus only) and arrived much faster. So far all my taobao items are okie, not defective.

Haiz~ Don't understand why all these blogshops owners are so not empathetic. Just put themselves in the customers' shoes and think for them. Is it too much to ask for?

Hello dearies. Want to wish all of you a Merry Christmas and a Happy New Year!! Sorry, it has to be belated. Was really busy. Hope that all of you have fun, joy and laughter on this day! Will blog about how I spent my Christmas another day and announce the winner of the McDonald's food straps. Nights =)

Saturday, December 24, 2011

My white motorcycle bag from Xquisis has arrived!! I love it but there are some stains on it. Wonder if I should ask for an exchange. But I really really want to bring it out for Christmas! I managed to clean some of the stains off using wet tissue but some are still visible =.=

Can see the stains?

More stains =(

Compare it with my black bag. Think it's easy for white to become stained.

Friday, December 23, 2011

Hi people. Any tuition teacher or aspiring teachers around? I have an assignment at Bukit Merah, near Tiong Bahru MRT. Looking at either Mon, Thu 6:30pm-8pm or Tue, Fri 8pm-9:30pm. Preferably someone with experience. Looking at teaching primary levels. I will not be charging you anything and won't take 50% commission of your first month tuition fee =)

Wednesday, December 21, 2011

What's the difference between friends and activity partners? I used to be a good friend (I think) but recently I began to change (sort of). Why? Maybe because some of my friends are slowly becoming activity partners. I don't want activity partners. I don't want people whom we just meet up to eat, chat and play. I want something more than that (like how those artistes have their jie mei tao) but it's hard to develop and maintain true friendship. Like even though we don't meet up but we are always there for each other. Maybe like my auntie and I =)

Anyway, my heart really ache for my grandma. She needs to go for another eye cataract surgery for the other eye. Makes me feel she's really getting old and time is sort of running out. Used to go out with her almost every sat but hasn't been doing that. I think I should change my tuition date to spend more time with her.

I have seen so many nasty customers but I fail at being a nasty/demanding customer. Why? How to master the skill of nastiness? I still remember that when I went for my 紫微斗数 analysis, the master told me that I cannot win people at arguments. Really =.="

Sunday, December 18, 2011

I really love teaching! My students are so cute and adorable =) So sweet lor. My student got me a 2012 diary from Korea! Should I get them anything for Christmas? Feel like getting 2 presents for my students' birthdays on 19 and 20 Dec. What should I get for kids?

Very lazy to go out these days especially to town area. Just told Onyee not to ask me to town area until after Christmas. Lolx~ So crowded and traffic jam! Human jam on the bus as well.

On 15 Dec 2011, McDonald's held its Monopoly inaugural public grand "Chance Card" draw at Clarke Quay Fountain Square at about 6:45pm. The aim of the draw is that all prizes must go. Cool right? There were many prizes to be won. Wish that I had a Chance Card!! I have eaten so many McDonald's meals!

I was invited there on that day by omy to blog about the event. Pretty cool. Saw and talked to many bloggers there.

When I arrived there, I saw the host, Mr Daniel Ong onstage with the Managing Director of McDonald’s Singapore, Ms Judy Harman.

Shortly after, the first prize presentation began. The grand prize was given out first. Anyway, as we all already knew, the winner of the $80,000 cash is Mr Sankararama Subramanian, a control engineer who works at the Singapore Changi Airport.

Photo taken from McDonald's.

The winner of the Volkswagen Touran 1.4 TSI is Ms Tan Wen Xin. She's so calm and collected.

Finally, managed to get her boyfriend up on stage =) He's also very calm and cool!!

The winner of the holiday for 4 to Atlanta is Mdm Ng Siew Lian.

Photo taken from McDonald's.

The winner of the holiday for 2 to Prague is Mr Koh Yu Gee.

Photo taken from McDonald's.

There was a huge crowd there. Lucky, it didn't rain!

Took photo with one of the bloggers, Vernice. Gosh, I look so cui!

Photo taken from Vernice.

Photo taken from Vernice.

Mr Monopoly and Me! He's so cute!! Photo taken from Vernice.

Group photo. Photo taken from Vernice.

Each blogger was given this McDonald's food strap complete set.

Is anyone interested in this set? Now here's a chance for you to win it! Just come and follow me on my blog and leave a comment why you want to win this. The most creative winner will stand to win this! =)