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Hotel Reviews from Knights Inn guests:

Upon arrival and entry into lobby I found front doors wide open with no air conditioning all lights were turned off except at the desk area. This was at about 5:30pm. At bre...
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Upon arrival and entry into lobby I found front doors wide open with no air conditioning all lights were turned off except at the desk area. This was at about 5:30pm. At breakfast (6:00am) all lights were turned off again except for area behind desk. Lights not on in breakfast area. Waffle machine was turned on but there was no mix. All we found were a few stale pastries and english muffins. Not a very good representation of service and no air condition especially in August in Montgomery Alabama. I only saw two people on staff the whole time We were there. Not going back.« less

speechless in a bad way it was terrible no words can describe the disgust for the staff as well as room condition I asked to be moved to another room and they claim none were...
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speechless in a bad way it was terrible no words can describe the disgust for the staff as well as room condition I asked to be moved to another room and they claim none were available but when I tried to check availability online there were several so I would like to be refunded or compensated some type of way because this is unacceptable especially since I am a member. on top of it all they put me by the noisy highway where cars and 18 wheelers disturbed my sleep all night long uhhhhh I am still tired as we speak. bathroom was dirty and wouldn't flush completely and there was an odor that I cant explain as well as the coffee pot glass was missing. burn holes in cover and on chairs in room this is not right and I want my money back they did not try to accomadate me in anyway and staff attitudes were the worse as if I gave them a messed up room. I guess their motto is treat the customer like s***.« less

The room was nasty,lipstick and dirt on bathroom door & walls. shower was brown with caked on nasty. So we didn't bath. Door had been kicked in & wouldn't close all the way at...
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The room was nasty,lipstick and dirt on bathroom door & walls. shower was brown with caked on nasty. So we didn't bath. Door had been kicked in & wouldn't close all the way at the bottem. Carpet was so dirty it turned my feet black. Dangerous neighborhood. Was woke up by drug dealer & prostitute arguing right outside my door. When I looked out they were looking into our car. Didn't go back to sleep & found police #. Was afraid of being robbed & / murdered. Couldn't leave early enough. Place should be patroled by police or shut down.« less

It was late, we were tired, been driving all day and picked up a coupon book at the state line. Got sucked in by the words newly renovated. First impression was that the room ...
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It was late, we were tired, been driving all day and picked up a coupon book at the state line. Got sucked in by the words newly renovated. First impression was that the room was not clean. Minor things we were prepared to live with: the ottoman was badly stained, no luggage rack, so we just used the ottoman for that. Carpet coming away from the wall under the sink. Electrical outlet broken, toilet running, broken drawer handle, tv remote taped shut, internet connection advertised, but couldn't connect. Prior occupants trash still in the can by the door. However, when we decided to go to bed, we couldn't live with the dried blood on the top sheet and makeup smears on the pillow cases. We were given another room, which was better. It only had a dead bug on the bathroom wall, the bathroom door wouldn't shut, and both hot and cold faucets in the tub ran brown before clearing. We couldn't even force ourselves into the lobby to check out the "deluxe breakfast" in the ad.« less

Very disappointing visit. No AC in the lobby. Rooms had AC, but needed updating. Not the best location in Montgomery. In the evening, the adjacent Waffle House and the Shel...
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Very disappointing visit. No AC in the lobby. Rooms had AC, but needed updating. Not the best location in Montgomery. In the evening, the adjacent Waffle House and the Shell station were "scary" and had poor service. The morning crew at the Waffle House was better. Will not choose to stay there.« less