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Topic: One for the Aussies... (Read 312068 times)

I have purchased Festool in NSW,QLD and the ACT over many years and the dealers have always registered the tools for me and I then recieved confirmation etc by mail around 3 to 4 weeks later.I bought several products last year and this was still the same. I have never even thought to try registering myself online as it has never been required.Thought this was normal but maybe i have just been lucky.

I have purchased Festool in NSW,QLD and the ACT over many years and the dealers have always registered the tools for me and I then recieved confirmation etc by mail around 3 to 4 weeks later.I bought several products last year and this was still the same. I have never even thought to try registering myself online as it has never been required.Thought this was normal but maybe i have just been lucky.

Hi Larso,

It is normal in my experience.Did not even know you could register on line in Aus.

« Last Edit: January 13, 2015, 05:28 AM by Untidy Shop »

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“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.” ― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

The ACCC acknowledge the introduction of Resale Price Maintenance (RPM) for Festool products in Australia will lead to some consumers paying more for Festool products.Price fixing will be good for most retailers but consumers will be 'slugged' with paying more for products that are already expensive. How much more will we be asked to pay? I can myself looking at other brands of power tools in the future.

If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.” ― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

The ACCC acknowledge the introduction of Resale Price Maintenance (RPM) for Festool products in Australia will lead to some consumers paying more for Festool products.Price fixing will be good for most retailers but consumers will be 'slugged' with paying more for products that are already expensive. How much more will we be asked to pay? I can myself looking at other brands of power tools in the future.

Yep It's all about greed, if Just tools can sell at a certain price and still make profit, what justification does Tooltechnic have to charge higher prices, after all Just tools must get their tools through Tooltechnic.

 The roll out of its new dealer agreement will take some months and it expects to settle changes to the composition of the Festool dealership and the dealer types in early to mid 2016. It will take Tooltechnic 12 months to implement its proposed changes post- authorisation, including increased provision of training, installation of new premium shops and monitoring the performance of dealers. In this same 12 month transition period, dealers will need to familiarise themselves with the new agreement and determine the extent to which they will invest in facilities intended to improve retail services (such as setting up demonstration and repair facilities in-store). If the period of authorisation ends in December 2017 as proposed in the draft determination, this gives dealers less than two years of certainty in relation to margins from their investments in retail services. Tooltechnic is of the view that the improvements in retail services flowing from the authorisation will not be as significant during a three year authorisation compared to a longer period of time

Am I wrong? But does Festool import (or has in the past) either the Installers or the new Wood Kits to Australia? Can not find either on website

If not, this is a NAIA!

« Last Edit: February 08, 2015, 07:30 PM by Untidy Shop »

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If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.” ― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

I didn't want to start a new thread for this, so thought i would add it here:

Recently I was asked by my Festool Rep to write a testimonial in regards to my Festool purchases and usage. I agreed and was e-mailed a small list of questions and also asked to write a bit about myself as well.

In return i was given some promotional items and was very grateful. There was also the mention that they may use my testimonial in on the blog/ web page in the future

Well that future has come to be and Festool Australia has done a Customer Focus article on myself and posted it on there Blog page. Very happy to share my thoughts and feelings on their products.

Edit.I see from your own blog, that you have updated your vehicle. Is it decked out with home built Systainer racks yet?

« Last Edit: February 11, 2015, 09:26 PM by Untidy Shop »

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If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.” ― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

Gave up the VW Caddy Van and went with the VW Amarok Dual Cab Ute. Vast change but it has worked out quite well. The sysytainers have definitely made the transition easy.

I have wanted a dual cab for a long time plusI also wanted a dual purpose vehicle and something that could carry more than 2 people and the Amarok fitted the bill for me. And it is so so much better to drive than the Van.

Festool Australia may have really misjudged the Australian market environment in seeking this exemption from the ACCC. Other tool importers/companies generally allow retail price setting, and Australians expect 'mates rates'.

If your local Festool dealer discounts, NOW, might be the time for a visit. Not happy!!

If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.” ― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

For those Australians living South West of Melbourne [and in SW Victoria], this small business is a viable alternative for many finishing products that due to postal regulations, require a personal trip to that certain big store in SE Melbourne. And many other products can be purchased on line.I have no connection, and only discovered them today in my quest for Titebond.

« Last Edit: March 12, 2015, 03:45 AM by Untidy Shop »

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If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.” ― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.” ― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.” ― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

The good news here though is that those Aussies looking for a 'T' alternative to the 'C' of the CXS: it has arrived.

See #137.

« Last Edit: April 11, 2015, 09:48 AM by Untidy Shop »

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If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.” ― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

Does anyone know if the new 2.6ah CXS & TXS sets come with two batteries, I know they do in Europe but it's not always the case that a set will be the same in Aus. Whilst looking on the Festool Aus web site, It is not clear on how many batteries are included. It also took a lot of searching to find the new 10.8v 2.6 batteries on their web site and they do not as yet, have a price against them.

Put my order in yesterday with JT, for my new ETS 150/3... Might get it before Easter with any luck.

Just checked out the New OS 400 Vecturo on their site and At $850, Think I'll be sticking with my Fein.

« Last Edit: April 14, 2015, 08:43 PM by Untidy Shop »

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If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.” ― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.” ― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

I've just spoken with Festool Aus regarding how many batteries come with the new CXS as their web site is not clear and they don't know they will go out to the warehouse and check the stock for me. I hope it does as its $385 for the set. And C&L tool centre up in Queensland are selling it for $ 399, and they state on their website that it has two batteries, I don't want to be paying $15 less but only get one battery.

On a side note I asked Festool Aus about the C18 release date and they are being sent out to the dealers today and apparently it is now up on the Festool Aus web site.

I can't see it there either, but they assured me it's out there.My wallet has now gone into hiding. Good news is that Festool Aus have just confirmed that the CXS definitely comes with two batteries and they will update their website to state this accordingly.

I can't see it there either, but they assured me it's out there.My wallet has now gone into hiding. Good news is that Festool Aus have just confirmed that the CXS definitely comes with two batteries and they will update their website to state this accordingly.

The C18 will probably appear on their website overnight. I note they are still calling the TXS a CXS in the text. Apart from my recent comment in this thread, I also emailed them last week.

With the C18, my wallet is quite relaxed as in Feb, I purchased a C15 made in Jan this year; and at a discounted price!

If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.” ― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

@Untidy Shop Yep, JT had registered it for me, there a good bunch of lads over there. Thanks for the heads up on that. You got me started on Discounting now.My local Festool Dealer is day dreaming when he said to me that price fixing will be good for their business, as all dealers will now have to play on a level playing field.

My local dealer has now become quite obsolete to me, there is no point for me to drive 45 mins burning up fuel to put an order in with a sales person who knows very little about festool, as the so called expert on hand is never there.Only to find that most of what I need they won't hold in stock and will have to order in, resulting in a return trip usually a week later when the stock arrives. When I can order on line with Festool Aus at the same prices, my orders usually come post free and arrive in one go a few days later. There is only one business who will thrive with this arrangement and I wonder who that will be.