Review:"TRANE 2.5 Ton HEAT JUNK"
Have only owned for 11 months, Great unit if you live in a climate of
80 degrees. Right now it is 87 degrees outside, and I have a $20 Wally-
World fan blowing on me to keep from sweating! By the way, factory
rep. was here two (2) days ago, and assured me that problem was
corrected! Ha! Ha!

Date created: 2009-05-26Name: SW ThrasherYears owned: 9

Satisfaction Rating:

Very Unsatisfied

Review:"Trane Heat Exchanger coil problems"
I have two rental duplexes with a total of four Trane heat pumps,
installed in 1999. The heat exchanger coils developed slow coolant leaks
in their third year of service. There was no remaining warranty coverage
at that point. The installer & Trane told me I am "out of luck". My
options are to re-charge the units twice a year, or to replace all of
the units with newer ones. I'm obviously not happy with Trane's quality
and would never purchase their product again.

Date created: 2009-05-19Name: Tim MercierYears owned: 3

Satisfaction Rating:

Very Satisfied

Review:"Refrigerant and Tubing Installation is Key"
I find that Trane equipment is very good, but the installation work,
especially the refrigeration piping installation, tends to be poorly
done. Unfortunately, r-410a refrigerant is much less forgiving than r-22
when it comes to line sizing, length of run, purging and brazing,
evacuation and charging. Installation expertise required for r-410a
systems is two or three levels higher that that for r-410a. R-410a
systems operate at much higher pressures and leaks form easier,
especially when the tubing and joints is not purged and brazed as it
should be. r-410a refrigerant must be weighed in and must be gaged to
charge precisely. If you are disappointed in your system performance,
refrigeration charge and tubing issues are the most likely culprits.

Date created: 2009-05-14Name: RonYears owned: 3

Satisfaction Rating:

Very Unsatisfied

Review:"Ron"
I have three Trane Units, and all three coils have failed within
three years.

Date created: 2009-05-10Name: Allen SoperYears owned: 5

Satisfaction Rating:

Very Unsatisfied

Review:"Worst purchase of my life"
I have had problems with this unit since day 1. Replaced compressor
twice. replaced coil once and it still doesn't work.

Date created: 2009-05-08Name: JerryYears owned: 1

Satisfaction Rating:

Very Unsatisfied

Review:"Trane heat pump"
I purchased an xl19 which my contractor told me was "the best unit in
the industry". I wish I has shopped around! Not only has the thing had
numerous problems with the unit - but I have failed to see the promise
of "significantly reduced utility bills". Beware of the contractor who
will only sell you Trane - I have learned that the factory pays them
huge spiffs to do so!! Frustrated!!!

Date created: 2009-05-03Name: Ian StuartYears owned: 4

Satisfaction Rating:

Very Unsatisfied

Review:"Not a very good product"
We bought an xl 1800 unit that was promised to be both efficient and
durable. Hah! Every year we have another problem. Circuit boards and
relays have failed repeatedly. The cooling suddenly started using only
one of the compressors, and fifty percent more electricity last year and
this winter the auxiliary heating has been kicking in even when it is in
the 50's outside. Heating bills this winter averaged $600 as a
consequence, despite the use of a woodfired insert during the colder
days. The pattern that I see in the comments on this site indicate that
while Trane may have had a good product and dealers in the past they
should be avoided now. a warning sign, that I wish that I had noticed,
is that there is no way of contacting Trane with complaints.

Date created: 2009-04-24Name: TRANEYears owned: 22

Satisfaction Rating:

Very Satisfied

Review:"Trane review"
This is a very good product. I may need a new heatpump in the future and
I wouldnt hesitate to purchase another Trane.I Would be extremely
careful about who I purchased it from and who installed it because of
reading the previous reviews.

Date created: 2009-04-03Name: TRANEYears owned: 3

Satisfaction Rating:

Very Unsatisfied

Review:"Trane Sucks"
We inherited this junk with the house purchase in 2006. It was installed
in 2000. Motor went bad. After 4 visits by techs and $12-1,400 we still
have no heat or air (8 days total)because of "cascading" issues. In
their infinite wisdom the techs replaced half a bad motor which has now
shorted 2 modules and a mother board. can't explain to me why the unit
from day one kept freezing up and going to emergency heat on 70 degree
days. Tech tells me well heat/air units normally go bad after 8 years.
Really? How come my previous house had a unit from 1970 which we
replaced with a more efficient generic brand in 2003 that worked fine as
well? He just stuttered some....Will never own another trane product or
deal with anyone who services them again. ever!

Date created: 2009-03-30Name: TRANEYears owned: 4

Satisfaction Rating:

Very Unsatisfied

Review:"Don't by TRANE"
I spent extra for a trane heat pump and I was extremly dissapointed.
There is no way to contact trane if you have issues. The fact that my
unit need to have work done shortly after it was installed and the labor
was not covered and trane could not be contacted just so I could ask
them to cover the labor really annoyed me. Anyway most other systems
cost less and considering the way trane backs up there systems I would
save the money and buy someone elses. They can use this if they want
"this trane you can stop".

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