AskSARA (Self Assessment Rapid Access) is an online self-assessment tool developed by national charity Disabled Living Foundation (DLF) to help people find solutions to their daily living problems. By selecting a topic and answering questions about yourself, your environment, your health and any daily activities that…

A ‘Blue Badge’ is a disabled parking permit, provided by Norfolk County Council, for those people who would otherwise be unable to access shops or facilities because of the distances involved when walking. To qualify for a badge you must be permanently and substantially disabled, so…

Cambridge Shopmobility can provide mobility aids such as manual wheelchairs, electric wheelchairs and scooters to help you shop and use other facilities in Cambridge city centre. There are two Shopmobility centres, one on the fourth floor of the Grafton East car park and the other…

Care and Repair is part of the West Norfolk Home Improvement Agency (HIA). It was established by the Borough Council of King’s Lynn and West Norfolk to help older people, people with disabilities, and people on low income to adapt, repair and improve their homes.…

When you contact Norfolk County Council about your care and support needs or those of someone you are caring for, we will help you to: Get the information and advice you need to plan for your current and future care needs Remain as independent as possible and…

Careline Community Service offers a range of services to older and vulnerable residents across Norfolk, parts of Cambridgeshire and parts of Lincolnshire. Services include: Supplying, installing and maintaining Careline personal alarms Key safes Assistive technology Dementia Friendly Home Assessments Advice and information on other local organisations and…

Visit in person At our Council Information Centre you can: Get advice and information Get help to access a council service online Make a payment for council services online Appointments If you cannot resolve your enquiry online, please call us on 01553 616200 to see if we can…

A Disabled Facilities Grant is available through the Borough Council. An assessment is carried out to ascertain whether you would be eligible to access these grants and to determine your need. The types of alterations/adaptations could include: Widening doors Installing ramps Stairlifts Level access showers Please note that…

The Falls Prevention Service, provided by Norfolk Community Health and Care NHS Trust, is for people who are 65 years and over who have had two falls in the last six months or a fall that has resulted in a hospital admission or injury. Under…