Why are the lines not going Green in KM4

Payments for that week have not been applied to the Data Entry screen.
Display Payments Already Downloaded
(if nothing comes up Download Payments from CCMS) then Display Payments for the week when the attendances were uploaded or deleted and re-uploaded)
Update Accounts
Even though the Green Line means that things are finalised in Kindy Manager (eg. attendance, payments, etc) if there are changes via Centrelink, CCMS can change the amounts paid in any week. It is good practice on a monthly basis to synchronise with CCMS by both Query Attendances – Synch with CCMS for multiple weeks and also go into Payments select the same weeks – Display Payments Downloaded and then Update Accounts.
Kindy Manager does automatically download payments for previous weeks and will give a Year Week range, it is up to the user to Update the Accounts for these weeks.