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There's a problem with the recipient's mailbox. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.

Question

I am having a strange issue. I have a mailbox giving the following when I try to send mail to it:

There's a problem with the recipient's mailbox. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.

But when trying to log onto the account that owns this mailbox the following error occurs:

There's a problem with the recipient's mailbox. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.

c. Launch Outlook in Online Mode, please create a new message, open Address Book and double click the problematic recipient to select him as a recipient. Please send
the message to recipient to check whether the issue still persists.

If the issue persists, Please try to change the value on Named Props Quota and then check the issue again.

How to Configure Named Properties and Replica Identifier Quotas for Exchange 2007 Databases

Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

All replies

1) Disable and Enable a new mailbox for the user in question. This could result in data loss, but if the user is running in cached mode, he could copy everything to a PST before connecting to the new mailbox and then copy it back into his mailbox.

2) Run ISINTEG -FIX -TEST AllTests on the database that is home to the affected mailbox. Run it repeatedly until there are no more issues. Be sure to have a good backup first.

3) Move all mailboxes to other databases, dismount the database, delete the database file, and mount the database. This will give you a new clean database, but you will lose any opportunity to recover deleted mailboxes on that database.

c. Launch Outlook in Online Mode, please create a new message, open Address Book and double click the problematic recipient to select him as a recipient. Please send
the message to recipient to check whether the issue still persists.

If the issue persists, Please try to change the value on Named Props Quota and then check the issue again.

How to Configure Named Properties and Replica Identifier Quotas for Exchange 2007 Databases

Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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