H. M. Customs authority was seeking a solution that would not only speed up the procedure of moving returning travelers through the declarations process but also eliminate errors inherent in the current manual method of calculating duty taxes.

The Maryland MVA sought to improve the service experience for their constituents with goals tied to: decreased customer wait times, simple, automated transaction delivery for patrons and reliable self-service platform to supplement services provided by MVA staff. With the help...

With the opening of the new hotel property at Foxwoods, MGM Grands goal was to provide their patrons with a very high level of comfort and convenience. To help alleviate long wait times during the check-in and check-out process, the property decided to provide the ability for guests to perform these functions from a self service terminal.

Foxwoods Resort Casino, the largest casino in the world with over 340,000 sq ft of gaming space, serves more than 40,000 guests per day. The casino has 380+ gaming tables and over 7,400 slot machines, as well as a bingo...

Bermuda boasts one of the most well-traveled populations in the world. But with travel comes exchange rates, as well as duty taxes on any overseas items brought into the country. Find out how Livewire made this a self-service process.