Dossia: Not Just a Personal Health Record Anymore

I had a chance to see a product demo of Dossia the other day. I was really impressed which I don’t easily say. I was expecting to hear a pitch on Personal Health Records (PHRs) and why they were different. Instead, I got to see a robust patient engagement portal which did some really interesting things. (see image above from the Health 2.0 demo they gave)

From their website, here’s the “about” description which lists some very influential players…

Dossia is an organization dedicated to improving health and healthcare in America by empowering individuals to make good health decisions and become more discerning healthcare consumers. Backed by some of the largest, most respected brands in the world – Applied Materials, AT&T, BP, Cardinal Health, Intel, Pitney Bowes, Vanguard Health Systems, NantWorks and Walmart – Dossia’s founding member companies have united under the common vision of changing healthcare.

Having these companies involved over the past 6 years has been really important for them to accomplish what they’ve done. As someone that’s worked on a lot of the same population health challenges, they’ve accomplished things that not even Google Health could do.

So what were the features and functions that really impressed me:

They’ve built integration to health plans, PBMs, pharmacies, lab companies, and even EMR companies. This creates a data rich longitudinal view of the patient for the patient. (I like the expression on their website where they say “Dossia is the connective tissue that powers healthy change.”)

They’ve incorporated health content which by itself isn’t impressive, but the content is tailored to the individual based on their medical data. Not hard, but not something that many people do well.

They’ve built out a series of partnerships and integrations with over 50 apps where you can navigate that turn them on as widgets within the portal. This is very similar to some of the cool things that CarePass is doing.

They’ve built the system out using open APIs (application programming interfaces) which allows other companies to easily integrate with them.

And, probably one of the cooler things from my consumer engagement lens was their ability to do WYSIWYG rules creation to trigger outbound communications based on clinical data. The idea of a rules engine isn’t difficult, but the ease of their solution with the integrated data makes it very powerful.

And, they’ve expanded their reporting. They’ve pulled in ways to manage those family members for which you’re a caregiver. They’re doing lots of interesting things. They are definitely worth talking to if you haven’t seen them in a few years.