TripAdvisor Traveler Rating:

5.05Cleanliness

5.05Location

3.05Rooms

4.05Service

3.05SleepQuality

4.05Value

3.05

“Clean, courteous, and convenient with a few flaws.”

Jan 30, 2013Jeremy E, Pacoima

My stay was very brief so there may be many amenities that would compensate for the few flaws. I arrived late and was immediately greeted and promptly serviced so that I got to my room within a few minutes. Everything about the hotel appeared to be clean. The bed was clean and a bit hard which would have been alright accept for the refrigerator that would come on very noisily. I tried to slide it around to no avail and likely would have unplugged it if my stay was longer than one day. The breakfast was satisfactory but nothing special. Tapatio, Tabasco, or Chalua would have made the "omelets" significantly better for $2-4 per 100 guests. All said and done I would stay there again if I found myself in Pueblo, CO.

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your review, and we're very sorry your sleep experience was anything less than comfortable and relaxing. Please know that your issues have already been addressed. The refrigerator was replaced due to a faulty compressor, and we now make sure we have an ample supply of Tabasco and picante sauce available with our breakfast. Thank you again for the feedback. We hope to see you again.
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