I have purchased content but it won’t download. How do I receive my content?

I have purchased content and downloaded it multiple times, have I been charged multiple times?

No, you will only be charged once for each content item purchased. You can re-download content as many times as you like once purchased and you will not be charged again. You can re-download at any time by accessing My Account where a history of your purchased content is stored.

How do I unsubscribe?

Simply access My Account and click on the My Subscription section. All current subscriptions will be listed and you can choose to unsubscribe. You should also receive a weekly SMS for each subscription and there is a link to unsubscribe directly in that SMS message.