Coronavirus Update: 1 June 2020

On Thursday 28 May, the Government announced that dental practices could open for face to face appointments from Monday 8 June, provided the appropriate PPE (personal protective equipment), procedures and training are in place.

PREPARING FOR REOPENING

We have been working hard behind the scenes to plan for the reopening of the practice, refining robust procedures to ensure our team and our patients are as protected as possible. We appreciate some of you are anxious to be seen as soon as possible, however we kindly ask you to bear with us and understand that we cannot open until we are fully prepared.

PRIORITISING PATIENTS IN PAIN

You will appreciate there are significant changes in the numbers of patients who can be seen and types of appointments that can be undertaken, particularly in these early days. Therefore we will need to prioritise patients who have a dental emergency and are in pain and have already been triaged by Dr Bolton. We have a significant number of patients in need whom we will see as soon as we are able.

NEXT STEPS

For further details and the next steps of our reopening plan, pleaseclick here.

If you are in pain or require emergency dental care, please call 01428 723179. For any non-urgent enquiries, please email smile@oaklodgedental.co.uk

Coronavirus Update: 27 March 2020

27/03/2020

We wanted to keep you updated with the current status at Oak Lodge. In line with all Dental Practices in the UK, we have been advised that we cannot treat patients face-to-face at this time. As a clinician, I find this situation very upsetting as it leaves my patients, for now at least, without the ongoing dental treatment and care we have always provided.

EMERGENCY CARE

Please rest assured that if you are in pain or are worried about any aspect of your dental health, we are still able to support you. To this end we have arranged an extended telephone support service running from 7am – 10pm. Simply call the normal surgery number (01428 723179) which will be diverted to my personal mobile and you will be able to speak to me or leave a message. I will answer all messages personally. Outside of these hours please leave a message and this will be answered as soon as possible. Any non-urgent enquiries can be addressed to smile@oaklodgedental.co.uk

We hope this reassures you that we will provide all our patients with as much help and support as we can until this situation is resolved.

Please keep safe and we look forward to welcoming you back in person soon.