The problem: Everyone in the team had a different way of managing their workload and tasks. This made it hard for me to monitor all of their tasks and didn’t help with intra-team collaboration.

The solution: Using a free web app called Trello we created a board for each team to add their work to. The app let us create different columns to represent the status of a task, as the task is completed it moves through the workflow. The system allows for adding images, written notes and assigning tasks to multiple team members.

The outcome: The teams use Trello to drive their workload. We use it as the basis of weekly and monthly reviews. It forms the basis of the monthly reports for the wider business. We are also much better at sharing ideas throughout the team as everyone knows what their colleagues are working – any of us can see all of the boards and cards.