Airport check-in

What to do if you're...

Flying within Australia

Domestic flights within Australia

Did you know you can download your boarding pass and secure your seat before you arrive at the airport? Online check in opens from 24 hours before flight departure and closes 30 minutes before departure. Check in now*.

You can also check-in easily at our self-serve kiosks located in the departure area before security. Follow the prompts to check-in and print your boarding pass. If you're travelling with bags, you can print bag tags at the kiosk before dropping them off at the bag drop. Our customer service agents are on hand to offer help if you need.

At the check-in kiosk you can also:

check-in for your return flight that same day+

change to an earlier flight#

view your flight booking details

check-in a companion travelling on the same flight in the same cabin but on a different booking

input your Frequent Flyer details~

upgrade your flight using Qantas Points**.

Domestic flights within Australia departing from an international terminal

Domestic flights departing from an international terminal (QF1-QF399) are flights between Australian capital cities that connect to or from a Qantas International service. For example, QF9 from Melbourne to Perth which continues on as QF9 from Perth to London.

If you're travelling on a domestic flight departing from an international terminal (QF1-399), there are important points to consider:

You must keep your boarding pass and present it at Customs clearance points at the commencement and conclusion of your domestic trip. This is required to comply with the Migration regulations administered by the Department of Immigration and Citizenship (DIAC).

Heading overseas

You can now download your boarding pass and secure your seat before you arrive at the airport. Online check-in opens from 24 hours before flight departure and closes 2 hours before departure. Check in now*.

On arrival at the airport, skip the queues with the self-serve kiosks* at Brisbane, Sydney or Perth^. Follow the prompts to check-in and print your boarding pass. If you're travelling with bags, you can print bag tags at the kiosk before dropping them off at the bag drop.

At the check-in kiosks you can also:

view your flight details

change your allocated seat

check-in a companion travelling on the same flight in the same cabin but on a different booking

If kiosks aren't available at the airport you're flying out of, see one of our friendly staff at a check-in counter located in the Departures area.

Make sure you have your booking reference, e-ticket, passport and any relevant travel documents.

International premium services

First passengers, Platinum Frequent Flyers and oneworld Emerald members are able to check-in at the dedicated First Check In Suite at selected international airports, and fast-track through Immigration.

Premium passengers (Business and Premium Economy), Gold and Silver Frequent Flyers, and oneworld Ruby members have access to dedicated Premium Service Desks in all international ports.

Important information

Disclaimer: * Customers without the correct visa or unaccompanied minors are unable to use this service. All customers regardless of nationality and destination will be subject to travel document checks by Customer Service Agents.

Disclaimer: + You can check-in for your return flight if it's within 12 hours of departure and you only have carry-on baggage.

Disclaimer: # Subject to the fare conditions of the ticket you have purchased.

Disclaimer: ~ Including any Qantas affiliated Frequent Flyer program.

Disclaimer: ** Only available to Platinum and Gold Frequent Flyers and Qantas Club members who are upgrading single traveller bookings and is subject to availability and fare conditions.

Disclaimer: ^ Perth International check-in kiosks available from 24 March 2018.