The latest build of Acronis True Image 10.0 Home is build #4942. Please download and install the latest build. You can learn more on how to download the latest build here. See if the issue remains. If the issue still persists, please let us know the following:

Could you please clarify where backup file is placed (whether it's on internal, external, or network hard drive)? Do you perform a partition/hard drive backup or files/folders backup? If you backup your data, let us know the size of the source files/folders.

We do not support directly products that are more than 2 versions back (we support Acronis True Image 11 Home and Acronis True Image Home 2009), except through the KB and forum.

Acronis trains its current staff to support the two latest versions. The technology changes significantly between versions and Acronis does not receive many requests for support on older versions so the knowledge is lost from the previous trainings, during the original release of the product.

From the other side, our forum engineers are well-familiar with the old versions of Acronis software, and we will take care about your request.

Acronis True Image runs out of system resources on the machine when backing up thousands of files (in one or several folders).

There is an issue with the compression algorithm. To avoid this, in the task options, set the compression level to none. Try running separate backup tasks, so that the amount of files in a onetime backup will be reduced.

Also, you can backup the entire partition to avoid these errors. When you back up the whole hard disk drives or partitions, Acronis product creates a snapshot of the system. When you run a file backup, the product creates a copy of each file and puts it into a TIB archive keeping the folder structure.

The issue can be fixed by using Acronis True Image Home 2009. I may recommend you to install a trial version in order to make sure that the program runs flawless for you.

I have downloaded the Acronis True Image Home 2009:
I can install on windows XP, I still have to try if it works.
The problem is that I can not install on Windows 2000 (not supported).
Is there any version of Acronis TI that I can install on Windows 2000 without the bug.

Is there any version of Acronis TI that I can install on Windows 2000 without the bug.

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Acronis True Image 11 Home is compatible with Windows 2000, but the issue with the compression algorithm wasn't fixed for this version.

Ezio,

The issue should be fixed in Acronis True Image Home 2009, otherwise it has another nature. If the solution #2 doesn't satisfy you, we can continue to troubleshoot the problem. In this case please create Acronis Bootable rescue media, try to backup the same folders and let us know the results.

Or we can leave everything as it is.

We are looking forward to hearing back from you at your earliest convenience.