Privacy

Akwaaba Privacy Notice

Purpose of processing data and legal basis

In line with the General Data Protection Regulation (GDPR), we store basic personal information provided to us by our volunteers. Without this information, we could not continue to organise our Sunday sessions. If you volunteer with Akwaaba, we ask you to provide your name, phone number and email address so that we can contact you to manage our volunteer rota, discuss issues related to volunteering at Akwaaba, and share important project updates and appeals through our weekly newsletter. We also ask you to provide your home address for safeguarding reasons.

If you volunteer with children, or with adults on a one-to-one basis, we ask to see a copy of an up-to-date DBS certificate. We store the expiry date of the certificate so that we can ask for it to be renewed, but we do not store any of the other information on the certificate.

Special categories of data

We sometimes ask our members to give us personal information, including sensitive information, so that we can offer casework support, such as making referrals to external organisations. We will always ask for your explicit consent to use this information, and explain why it is needed and how it will be used.

Disclosure

We will not share your information with third parties without your consent, unless we are required to do so for safeguarding reasons.

Retention period

If you are a volunteer, we will hold your personal information for up to 2 years after you stop volunteering with us for safeguarding reasons.

If we have requested your data to provide casework support to you, we will store it until we have stopped providing that support.

Your rights as a data subject

Under the GDPR, you have the right to:

ask us for access to, or rectification or erasure of your data;

restrict processing of your data (pending correction or deletion);

object to communications or direct marketing;

ask for the transfer of your data electronically to a third party.

You also have a right to lodge a complaint with the Information Commissioner’s Office if you are not happy with how we have used your data, or responded to your requests. Contact: