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'Develop' options corrupted.

04-04-2017, 07:46 PM

The 'General' options in the Develop module of my Ultimate 10 have been corrupted, as in the image attached. The options still work - if I figure out which one is which - but it is more than a nuisance trying to identify each function. The Light EQ and Colour EQ functions are also similarly affected, and are even more awkward to work around. I have tried to reinstall the program but without success. As a result, I have reverted to using Ultimate 9 until this can be sorted out. Any ideas?

res31 - You're not alone. I see the same thing from time to time. In my experience, it seems to happen when Ult-10 has been open for a long time. It's clearly a program code corruption problem as you said. When it happens to me, I fix it by either closing and restarting Ult-10. Or, sometimes, I just reboot my system.

Comment

This may not be the same problem but I wonder if its related - I was using the trail version to processed a large selection of photos and selected about 26 keepers which I developed (with autosave on) with Light EQ, Colour Balance and a couple of crops, rated them and selected them to 'Send' to Flickr - Closed the program (embedding on exit) backed up to my NAS drive with a simple copy.

Next day I opened Ult10 which went back to my last used directory and I looked at the photos and thought strange the colour balance didn't look right and though the Develop Options showed my changes the final output didnt look right and when I checked the copies uploaded to Flickr there was a difference which showed that between uploading to Flickr and closing the program ACDSee didnt register the last few Develop changes and the most obvious was it lost the crop to a photo.

I havent been able to replicate with just a few photos but really didn't have the time to replicate a whole evenings work just to beta test the program for ACDSee. This issued has been raised with tech support but they need to unlock my trail if they want me to try again.

Comment

I am fairly certain the processing was completed as I had to Filter my selection before uploading - besides its the Uploaded files on Flickr that are OK. The local files were the ones losing the changes which suggest somewhere in the database it didn't store all the 'Develop' when I closed down the program.