Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

As with others, I received a notification statement dated 3/29/2012 that I owed $19.16 for two videos that were not returned to Hollywood Video from 5/11/09. The company had my credit card on file and I checked out videos after that date. If there had been a non-returned or late fee, they would have told me the time I tried to rent another video. It would have been in their store computer. Certainly looks like a scam to be since only a P.O. Box number is listed, and the phone number is an 888 number.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.