Very professional in many service ways. When I told them I had a cold and they sent me a big tray of ginger tea with lemon, ginger, ginger bread without charge.

Excellent shoes shine service. One dangerous thing is the slide glass in bathtub. I assumed it's fixed. But when I took a shower standing on the bathtubs, I almost fell down to the floor. Very very fortunate I did hold up something, otherwise; it wouldn't be good to break your arm after staying with Ritz London. I think you need a warning or note on the glass. Other than that, everything was perfect.

My mother and I stayed at the Holiday Inn for 10 days and loved every minute of it. The staff are very kind and helpful and welcoming to us.

The location is excellent -- a minute away from the nearest underground and about five minutes away from Hatchard's Bookstore in Piccadilly. It's the oldest bookshop in the UK (it's been open since the 18th century) and I would highly recommend a visit there. There is not a shortage of coffee shops and restaurants in the area. It's also easily accessible and is within walking distance from Piccadilly Circus, Charing Cross, Chinatown, oxford St, Bond St and Regent Street. We didn't eat at the hotel so I can't really rate their food -- but we ate all around the hotel and food is excellent. Especially the Raspberry and White Choco Muffin at Nero Cafe :) Anyway, all the hotels in May Fair are very expensive and Holiday Inn is probably the only one with a decent rate. We would definitely go back and stay there!

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