TripAdvisor Traveler Rating:

3.05Cleanliness

4.05Location

3.05Rooms

2.05Service

2.05SleepQuality

4.05Value

3.05

“quick trip”

Jan 18, 2013Dana H, Amherst

overall, a good place to stay if you're on a quick trip. not so quiet all the time, and television is o.k. quality, but breakfast is nice. they offer a pretty good variety of items, although I had to ask them to restock some stuff i.e. fruit. I noticed in the room that paper cups were not provided for making a hot beverage, and when I asked at the front desk, they told me to help myself to some in the breakfast area. overall, it's o.k. place to stay but the bed was alittle uncomfortable...they did provide alot of pillows though...

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your review. Breakfast seemed to save the day! Happy you enjoyed it. Normally, even thought we are an Airport property, the noise level is minimal, perhaps there was something going on in one of our meeting rooms during your stay. I am sorry for the inconvenience. In-room supplies should be replenished every day and I have addressed this with our housekeeping supervisor. We do hope you will give us the opportunity to better serve you in the future. Best regards.
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