All Blog Posts Tagged 'Engagement' (39)

Dr. Tony Alessandra, the author of the book “The Platinum Rule” , suggests that the purpose of all businesses is to acquire and maintain customers. So how do we, as Tony suggests, acquire and maintain customers? We do so by listening to the voice of the customer as it relates to how we do business.

To begin with let me clarify what we mean by the term customer. Whether it is an internal customer in the…

It has been a while since your company took a look at their employer brand. Unfortunately, it falls under the radar for many. They’ve become utterly sluggish in creating a new strategy for the outdated brand. The workforce that’s leaving their college internships for employment with benefits isn’t drawn to the same marketing and recruiting techniques as the…

There. It’s out in the open. No foul intentions, but sometimes the truth can sting a little. There are tons of articles out there in cyber space covering employer branding with about million statistics in every one of them. Little did you know, your branding falls under the not-so-flattering category of statistics. One of the galling pieces of datum is that 29% of …

The news wires of late have been filled with stories one after another of NFL players involved in some form of domestic violence. Listening to Roger Goddell’s statement last week added to the feeling that something in this picture was missing. Like many organizations the NFL preferred their bottom line to what was morally and ethically right. Consider the reports from the Equal Employment Opportunity Commission regarding the $17,000,000 they have collected in fines for a wide range of…

Human Resources are at a critical crossroads in today’s global marketplace. One route leaves HR where it has predominantly been from the days of National Cash Register. We are primarily charged with being the corporate fireman. We are there as the organizational administrative policeman. The downside is that you then are perceived as being a commodity or a mediocre part of the organization. The result being the functional manager’s feel they could very easily do without what you do. If you…

Driving by the local church which has provided a great number of inspirations for past blog posts, they had on their billboard the statement “if our prayers are empty words so is G-d’s response” As many of you know I never talk religion in this space, and will not begin now, but it did bring up an interesting…

A month ago, many of us were glued to the tube watching the finals of the World Cup from Brazil. It gave us an insight into how in order to win, the players had to be quick and nimble. Every second of the game, the players had to be alert to what was happening on the field. The goalie had to forecast the moves that were required in order to meet the incoming ball to keep out of the net. The player on the field had to judge when was the right moment to kick the ball or to…

In the past couple of months my professional world has been turned upside down by two different organizations calling for changes. The first was the Society for Human Resource Management making the decision that after 130,000 certifications they needed to bring the process in house. The second was the National…

I recently gave a presentation on this topic as I often feel that much of the HR vernacular is always around employee engagement and should be much more about employee happiness. Now my written word is about as eloquent as a line backer ice skating but try to bear with…

The source for many of my posts over the years has been the local churches announcing their upcoming sermons for the Sunday services and this one is no different. Originally I thought about this in a different context but the events of the past week have changed my focus.

We are involved in an ever-changing world and these changes require that we change our focus and approaches in order to successfully deal with those changes. They require us to change our corporate culture. Newton’s…

As recruiters, I think our jobs are to put quality butts in chairs affordably and on time. Other things we're often encouraged to do/consider take us away from our core mission. One of these things is"employee engagement/passion" aka "employees giving a ****". ISTM that if you want employes to "give a****":

I know far too many company leaders that avoid time off or other perks that they believe will put a dent in production, with no real evidence that that will in fact happen. With attraction and retention on the top of most employer’s to-do lists, it’s the perfect time to create your…

Who knows job seekers better than GlassDoor? Their research provides regular resources for recruiters looking for insights into the job seeker’s mind. They conducted a 2013 study and revealed the top 7…

We’ll cut right to the chase; yes, it does matter what has been posted about your company on Glassdoor. With over 6 million company reviews, CEO approval ratings, salary reports, interview reviews and questions, office photos and more, this transparent career…

In the beginning of March I will be traveling to Raleigh to participate in the Capital Associated Industries Conference "HR 20/20: Focus, Evolve, Lead, facilitating a breakout session on identifying waste in your organization. As I look around the HR space many conferences are including similar programs on change management. However the…

Let me begin by stating that in no way am I espousing one religious view over another. Further those of you, who have followed my blog since its inception in 2007, know that I rarely touch on the ethics end of our profession. Having said that one of my local churches once again posted the Sunday sermon topic,…

An “engaged employee” is one who is fully involved in, and enthusiastic about their work, and thus will act in a way that furthers their organization’s interests. Even from the definition, it is apparent that employee engagement benefits the individual as well as the…