Warranty Policy

Cash Crusaders’ retail merchandise is intended and guaranteed for DIY, household and recreational use only. Refunds, exchanges or repairs of any item will only happen if:

- The customer was not aware of the defect at the time of purchase
- A suitably qualified service centre has confirmed that the malfunction is due to a pre-existing condition

Six-month warranty

All second-hand goods carry a six-month warranty. A valid proof of purchase is required for this warranty. For second-hand goods, this covers any defects and failings not caused by the customer’s use and not present when they bought the item (section 55(6) of the CPA).
The warranty is rendered invalid, if:

There are any physical alterations

Any abuse, negligence or user error

Lightning, water or infestation damage occurs

Safe and proper use instructions were not followed

The power cord or factory-fitted plug is changed

Any additional applications, software or viruses are installed or transferred

Any speakers or amplifiers are paired with inappropriate counterparts

Any car audio or frontloader equipment is not installed by a qualified VAT-registered installation company

Any petrol motor for chainsaws, generators, lawnmowers, quad bikes, etc. is not started up in store