My current manager is excellent. The company is huge and with the corporate office being located in WV there is a lot that goes under the radar. Luckily, things have improved with a new manager. The hours are great and having 4 days off is nice. I used to be full time and can say that they benefits were not that great. The PTO accrual rate is very slow. It is free to visit their location but there is a steep copay and there is a considerable deductible. The company culture is not horrible. There is free snack and candy provided at each center. But again, it depends on the manager. If they stock it or not, it is completely up to them. It almost seems like tiny franchises and each has its own set of rules and is not nearly as uniformed as it could be. I would recommend my center to other people but not some others.

Thanks for sharing your concern. Our team is very valuable to us here at MedExpress, and we value your feedback.

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Great teamwork, always knew what was expected

FRONT OFFFICE ASSISTANT (Former Employee) – Holland, MI – May 2, 2018

I loved working at Med Express. When the office closed I was kind of ready to move on though, I needed an 8 hour day as opposed to 12 hour days for full-time, 36 hours a week. I was given the option to work overtime and I took as many hours as they would give me which was very helpful.

It was a great environment; Managers bought lunch, Drs sometimes bought lunch, and there was always a budget for things like bread, crackers, cookies, drinks, etc. It made getting lunch very easy if we wanted to eat out of the snacks available.

I learned so much and I really liked knowing everyone we were working with, sometimes a new Dr would come in but the tight bond we had because we worked together so often was great.

We’re so happy to hear that and couldn’t agree more! When you join MedExpress, you join a passionate group of healthcare and administrative professionals who are dedicated to transforming the delivery of health care in the communities we serve.

There was always a large turnover, even the managers at the site. The part time and full time people left so frequently they were constantly calling and asking for more hours.It was a nice position to work in while going to school but you really can not keep up with all the extra hours requested when going to school.You were required to work 12 hour shifts but many nights you would work more until the patients left. You would have to come right back the next morning most of the time.

Pros

commute was close

Cons

very few breaks over 12 hours, 1 1/2 hr lunch is scheduled, many times no lunch.

One of my favorite places to work. All the managers are approachable and easy to get along with. They provide free food (mostly snacks). Scheduling is flexible and only 3 day work weeks because we work 12 hours (8-8). I work in a new facility but I find them all very clean. Certain locations can become very busy. Our location has a nurse, rad tech, provider and clerk. The Rad tech works as a MA also. We see a lot of occupational health screenings and physicals. The only real negative I have is we are very short Rad techs, so if any of them call in, a nurse ends up working the clinic alone with the provider. That can become overwhelming during busy periods of the shift.

Pros

Great management, flexible scheduling, 3 day work week, free food

Cons

No help if someone calls in, occupational health screenings can get complicated.

Thank you for the positive feedback! When you choose MedExpress, you choose to work with a family of healthcare and administrative professionals who share your passion for high-quality patient care. We couldn’t be happier that you’re on our team!

High volume of patients serving community businesses and members; 12 hour 3 day a week work week; opportunity for advancement for clinicians; most enjoyable part of the job is being in a position to help others when they are not feeling well.

We’re so happy to hear that and couldn’t agree more! When you join MedExpress, you join a passionate group of healthcare and administrative professionals who are dedicated to transforming the delivery of health care in the communities we serve. We’re glad to have you as part of the team.

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Great job

Paramedic (Former Employee) – Washington, PA – April 17, 2018

Loved working there, great staff and fast paced. Pay was great, was like working with family. Only draw back was the manager had no health care back ground at all. Wished I was still there, miss my Medexpress family.

If you have a mind and want to advance or care about staff and positive reinforcement Medexpress is not the place to be. If you only want to do the bare minimum and only care about yourself its a great place to work.

Pros

patients

Cons

no lunch, chaotic, management has no idea and do not care about the employees

We’re so happy to hear that and couldn’t agree more! When you join MedExpress, you join a passionate group of healthcare and administrative professionals who are dedicated to transforming the delivery of health care in the communities we serve. We’re glad to have you as part of the team.

My immediate supervisors and team are great. However I feel like I am on call and that my life revolves around this job. Working weekends, holidays and long hours takes a toll on your life. The pay is decent, better than most places in my area. The benefits are good but deductibles are very high. The job is fast paced and stressful but enjoyable.

I absolutely love working for this company. I enjoy the facility and my co-workers. The job varies from slow paced to faced paced so each day is different and I really enjoy that. I feel that they pay extremely well for a front office position. I am also thankful for the benefits. The benefits are by far the best I have had at any job. The only thing I would like to see change is that we could have an hour lunch instead of a 30 minute lunch. Other than that it is a great place to work, great management, great people and great benefits.

MedExpress was a pleasant working environment. You are provided ample training. The staff worked as a team, from the Front Office Assistants, Techs, Nurses and NPs. I would highly recommend working for MedExpress. They encourage and reward their employees.

Thank you for the positive feedback! When you choose MedExpress, you choose to work with a family of healthcare and administrative professionals who share your passion for high-quality patient care. We couldn’t be happier that you’re on our team!

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Very competitive

Medical Courier (Former Employee) – Tampa, FL – April 4, 2018

Clock in start getting route paper to know where to go, 15 mi meeting to discuss daily routes any concerns etc check for items that need to be deliver make sure is correct and not damage

Horriable company that does not go by their own motto of genuine caring and friendly. If you want to work here, be prepared to work your tail off, because they cannot keep staff. Turn over was very high because of stressful conditions. If you are looking for management, be prepared to have little to no support from Area Manager, and have HR berate you because of poor employees they refuse to terminate.

They have what seems like the most manipulative managers and HR dept. They have no checks and balance so they help each other out. They lie and treat their job polices as if they supersede the law. They don't care about your well being as long as they make money.

We're sorry to hear you did not have a positive work experience. So that we can properly address your concern, please email HRfeedback@medexpress.com with your name, location where you worked, and any additional feedback.