Select SMS or Call Issuer option to verify your identity. If you select SMS, Suncorp will send you an Online Activation Code (OAC) via SMS that you will need to enter to continue. You will be asked to use your finger to sign your signature on the screen.

If you’ve upgraded your credit card, you can continue to use Samsung Pay with your old card until your new card is activated. You won't need to register again. Once your new card is activated, the Digital Card Number will be updated automatically when you make your next transaction using Samsung Pay.

Your expired credit card will still be visible on the Samsung Pay app, but any transactions that you make might be declined. You won't need to register your new card on Samsung Pay because once your new card is activated, the Digital Card Number will be updated automatically when you make your next transaction using Samsung Pay.

You will be able to return merchandise that you purchased using Samsung Pay based on the stores return policy. If you return an item paid with Samsung Pay, the store may require you to tap, wave or swipe your phone on the payment terminal to complete the transaction.

Yes. You can see the latest 10 transactions in your digital wallet for each card. To view more transactions, simply scroll down to view the transaction history.

Products and services including banking, superannuation and insurance (including home and car insurance) are provided by separate companies in the Suncorp Group. Suncorp Bank is only liable for the banking products or services it provides and not the products and services of the other companies in the Suncorp Group.