Registered User

Registered User

I sent my appeal via registered post on 8th March via registered post (confirmation delivery on 11th March) but I have still not received any reply from BDO. I sent my appeal on the old form because AIB were taking too long sending out the appeals pack. I'm just wondering is anyone else waiting on reply from BDO confirming receipt of their appeal?

Registered User

Registered User

Received reply today - appeal rejected by AIB on basis that "the bank does not agree with the premise of the case as our service failure did not cause financial detriment".... again they have listed documents as being enclosed which are missing?

Frequent Poster

New Member

Hi, I'm still quite confused - I understood from what AIB were saying in my letter that I had suffered no loss, and that appealing would cost a lot financially and time-wise. (They're only including my top-up loan of 60k, not my 315k mortgage from a few months earlier)
Now that I (finally) understand more - from what you say Brendan not appealing would exclude any further rights - I would like to appeal. But am I too late?

Frequent Poster

I got my first reply from BOB on April 5th and was given 10 days to reply. I then sent the reply with Brendans help but it seems it didnt arrive at the BDO until 17th April (according to my an post tracker as i registered the letter)

I rang BDO yesterday and they say they got no reply etc etc, i gave them the an post tracker and they said they would call me back and never did of course. I then called again and just got voicemail so left a VM for them