I've had good luck at O'Charley's. I've eaten there a number of times and haven't gotten sick. Their allergen menu is pretty clunky to navigate, it would be nice if they have a formal menu rather than a 3 ring binder full of stuff. At the same time, if you do have multiple foods you need to avoid, you can see what your options are.
The menu is pretty sparse but they do have some options.

Looks like the only options for a gluten free lactose intolerant person is Cedar Planked Salmon and California Chicken Salad without bleu cheese. The food is good, there just aren't many options. Wish they were more allergen friendly.

Pre-celiac I loved this restaurant so I gave it a try about 6 months after being diagnosed and got very sick. I chalked it up to inexperience on my part and the possibility that I wasn't yet healed completely. I tried it again much later and still got sick. I was clear with the wait staff each time and they seemed to understand. I have not gone back since.

Ask for the kitchen manager, Jared. He was originally at Carinos and we would go there asking for him because he would cook specifically for my diet. The old kitchen manager was let go from O'Charleys and things have been running great since Jared has come along per the general manager. We also gave the general manager a crash course in Celiacs during our visit in early September 2014.

Loaded baked potato soup is GF, which I love! If you have any kind of allergy they can accommodate. They have a huge list of food allergies (if any) associated with each meal, which is very helpful. And on free pie wednesday they'll give you ice cream instead if you request. :)

They do not have a separate menu but do have a list that has all of their menu items and the top 8 allergens. I had the grilled salmon, asparagus and broccoli. It was great. My son is lactose intolerant. They put cheese on his sandwich but took it back right away, and the manager watched while it was remade.

I write this with a heavy heart, but I will not come back to O'Charley's. They do have a gluten free menu (of sorts...) but apparently their cook staff are not on the ball. I use to eat here fairly often. The last visit ended in disaster, however. I ordered my normal meal which is gluten free naturally: a sirloin steak and baked potato. Somehow I was glutened and ended up missing work the next day due to the severity of the hidden gluten. I have no clue how they managed to get gluten into a steak and potato, but my body doesn't lie. Yikes!

Celiacs beware!
This place is a joke. Manager brought out the allergen list and proceeded to tell me that all the potatoes are a no-go because they are a starch. Seriously?? I don't trust a place to not make me sick when they don't even know what gluten is.

Most O'Charley's restaurants are good, yet the
ones in Clarksville gets so much business from nearby military base that they appear not to have time to deal with allergy issues. If ya get it to go, check box before you leave. Disappointing cause they do have good food, they just need gf educated staff.

Most O'Charley's restaurants are good, yet the
ones in Clarksville gets so much business from nearby military base that they appear not to have time to deal with allergy issues. If ya get it to go, check box before you leave. Disappointing cause they do have good food, they just need gf educated staff.

Have eaten here many times with no issue and I am super sensitive. I appreciate that the allergen list shows those items that are naturally gluten free and I don't have to worry about whether or not they remembered to leave off potential allergens. The menu itself is a little clunky and hard to navigate, hence the 4 star rating. The Louisiana Sirloin is amazing!

must look through allergen food list for correct options but was fairly easy for first time ordering that way there. No apparent cross-contamenation occurred today which can be a risk with general gf chain spots.
Will return!!

My first experience was pretty horrible. The to-go person was very nasty about my allergy - even rolled her eyes when I asked if she would wash her hands after touching bread. I ordered through the manager the second time. He was much nicer and no contamination.

I ordered the 9oz sirloin with plain baked potato and steamed broccoli. I had to look up my meal choice online with this app to make sure I was covered on all my allergies - gluten and dairy. Steak was delicious and tender and broccoli was good. Potato dry and I probably wouldn't get it again. Staff was very friendly - this was Friday happy hour to boot.

Sifting through their allergy book thing is a pain but you can eventually find something to eat. My mom once found part of the ceramic glass in her salad and got her meal free but it's kind of scary when you discover glass in your salad. Other than that their food is really good and they always have friendly staff. If I could I would rate this a 3.5 because of the glass issue but I decided to be nice and round up.

Even before I was diagnosed with Celiacs, this was one of my all time favorite restaurants. It is leagues above other O'Charley's I've been to. They were helpful about gluten and have a GF menu. Delicious and so happy I can still go there!

Never again! Staff has no idea what gluten is or what celiac disease is. Went on website and looked at gluten free choices and started to order them after stating we had celiac disease. Was told not to order potato soup but website said it was ok. Waitress then said no it has potato so it has gluten. I argued with her then the manager came out with soup mix and had me read the bag. Yes it is a bag soup but was told they freshly simmer it. I will stay home next time and heat up my own pre made stuff. Not fresh and defiantly not worth getting sick because of staff with no knowledge. Do not recommend.

They have an allergen list to help you make an informed decision. However, don't expect any educated assistance from the staff. They are not trained in allergy awareness. I eat here only because it is better than not eating at all.

When we were living here 5 years ago, this place was great. We moved back in to the area about 2 years ago and this place has seriously gone down hill. The food made both hubby and I sick (he's a gluten eater with an iron stomach), we saw several large cockroaches running about (which is normal for the south but not a restaurant).

The food was good but not the best I've ever had. They didn't have a GF menu and the waitress wasn't very knowledgeable in regards to allergens. Plus I think $10 for a Hamburger with a side of broccoli is a little ridiculous . The only reason we ate there is bc we had a gift card. I probably won't eat there again.