How to Solve / Fix Error Code 492 in Google Play Store

Sometimes when installing or updating an app you will be facing this error of Update or Installation for __ App could not be downloaded due to error (492), this is pretty rare and seen only in some apps and not all app downloads of updates are affected by this and as we have observed that this error is commonly seen in android devices which are Rooted with Custom ROM’s like Cyanogenmod for example and devices without these customs ROM are less likely to face this error.

So let us see How to Solve or Fix Error Code 492 in Google Play Store:

I am going to give you the most simple tricks first and then go to the harder one’s so that you may not waste time doing the hard one’s when you can easily fix the error with the simple ones.

Reinstall Apps:

If you are facing Error 492 while Updating or Installing Apps from Google Play Store then try this trick first to see if you can fix the error.

If you are Installing the App for the first time – Stop the App download and close Play Store and Reopen it and try Installing the app all over again and sometimes this works like magic.

If you are Updating the App – Click on OK of the pop up box and then Uninstall the App which you were updating and Reinstall it all over again which might fix the error 492.

Clear Cache of Play Store and Google Service Framework:

This is another trick which has worked many times as the cache stored in system related to the apps can cause the errors to pop up and clearing it might solve the problem.

Go to Settings in your Android device

Then Go to System settings

Tap on Manage Applications

Tap on the All tab on the top of the screen

Search for Google Play Store from the list and tap on it to open the settings

Scroll down to find the Clear Data and Clear Cache options and tap on each of them

Now go back to the All Apps list and Tap on Google Service Framework and repeat the same process of Clearing Data and Cache.

Go back to your Play store and try updating or Installing the app to see if the error is fixed if not then go for the next step mentioned in the post.

Boot into Recovery mode and Clear Cache in case of Custom ROM:

In case you are using Customs ROM like Clockwork-mod, Cyanogenmod or any such Custom ROM’s and you are not able to solve the Error with the above tricks you have to follow the trick mentioned below.

Boot into Recovery Mode (Clockwork-mod) which is present in all custom ROM’s

Go to settings and then tap on Advanced settings

Then tap on Wipe Dalvik Cache which will clear all the cache on your Custom ROM

Format SD card:

Some users have said that corrupted SD cards can also be the cause for Error 492. And if you have tried all the tricks mentioned above and are still facing the same error you can try to format your SD card to fix this error, but make sure that you have a complete back up of your SD card memory on your Laptop or PC as you will be loosing all your data by formatting your SD card.

About The Author

varun

I am a gadget savvy Dentist by profession, but my passion is more towards gadgets, gizmos and photography. I cover all the upcoming and latest launches in the tech world, solving any issues which I faced or any user has encountered while using any particular products

Thanks to your instructions now Google Play won’t work at all. It keeps telling me there’s no connection. So now what am I supposed to do?? And my SD card is perfectly fine, I just scanned it so the 492 has nothing to do with that. So far no one can help me figure out what is going on with “-24” and 492!

doesn’t works for you and if it doesn’t solve your Problem of Error 492 then your next step should be Uninstalling the App and then Reinstalling that particular app that is giving you Problem. If you already have .apk file of that app than it will be very easy for you.

All you need to do is navigate to that .apk file with the help of file manager and click on it to install the app again. See if this method helps and fix the problem for you.