TripAdvisor Traveler Rating:

3.05Cleanliness

3.05Location

3.05Rooms

5.05Service

3.05SleepQuality

3.05Value

3.05

“I liked the room but the couch bed was worn out and my...”

Apr 24, 2013Shauna L, Belcourt

I liked the room but the couch bed was worn out and my little girls could not sleep on it. but the service was good. My little girl spilled milk on the pillows and the front desk sent someone right away to change the pillows.

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Shauna L,Thank you for providing feedback from your stay at the Howard Johnson Grand Forks. I am pleased to hear that you received excellent customer service from my staff and they were able to take care of any concerns you had in a timely manner. We strive in customer satisfaction and will stand by that. We are undergoing some renovations at this time and so excited to share these with our customers. Check out our updates on our facebook.com page. We look forward to serving you and your family soon.Thanks Again.
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