Step One: Choose Your Health Insurance Plan

Step Two: Select a Doctor

John Muir Health has the right doctor for you. Use our Find a Doctor tool to search based on location or other factors important to you. Many of our doctors have videos to introduce themselves. You may want to consider first calling the office to confirm that the doctor is accepting new patients before making your selection.

Step Three: Enter the Correct Provider ID (HMO Enrollees Only)

When enrolling in your HMO plan, you’ll need to enter the provider ID for the primary doctor you selected in Step One. Be sure to enter the provider ID for your doctor that specifies the John Muir Physician Network. As many doctors belong to multiple medical groups, selecting the incorrect provider ID is a common error.

Enrolling in a new health insurance plan presents an ideal opportunity to select a great doctor. However, you may want to first call the doctor’s office to make sure he or she is accepting new patients and also accepts your health insurance plan.

How to Switch to John Muir Health Within Your Existing Health Insurance Plan

If you’re enrolling in a PPO, you do not need to enter a provider ID. However, you may want to first call the doctor’s office to make sure he or she is accepting new patients, and then call your health insurance plan’s customer service team to verify that your doctor contracts with their PPO. If yes, then you’re done!

If you have a PPO, POS or other non-HMO plan, use our find a doctor tool to search for the doctor that’s right for you. Search by name or specialty, and view video profiles.

Need Help?

If you have any questions, please call (925) 952-2887 or (844) 398-5376, TTY/TDD users may call 711 or contact us. Customer service hours are Monday through Friday, from 8:00 AM to 8:00 PM