On-Demand Call Recordings - Download and Listen | RingCentral

Article

Summary

This article provides information on how to access, download, and listen to On-demand call recordings. Call recordings can be downloaded from your RingCentral Online account. There are two kinds of call recordings you can save from your Online account.

On-Demand Call Recording is enabled by default and is initialized by pressing the *9 touch tone command and can be ended any time during the call by pressing the same command (*9). On the other hand, Automatic Call Recording is disabled by default and can be enabled for one or more user extensions for inbound or outbound calls.

Details

On-Demand Recordings - Download and Listen

IMPORTANT: Certain laws require that your callers hear a call-recording notification before and after a call is recorded. As an Administrator, you need to make sure your company's call recording procedures comply with all applicable laws and regulations. RingCentral is not responsible for your company's compliance.