It depends on how many reviews you have in total on your account (2 years worth). If there are many reviews already it will take more reviews to adjust your score, especially when the difference between 9.3 and 10 is so small.

If your score had been 7.0, the 2 x 10s might have been enough to increase your score because of the bigger difference effecting your average.

The profile and the extra sections (policies, children, extra beds, pax per room etc.) are very rarely read at all. We are always receiving bookings where the guest has clearly not read any of it and is asking for things things they cannot have.