STITCH by Monoprice App

FAQ

Convenience: Manage all your devices from one app. There’s no need to jump in an out of multiple apps to control different devices. With one touch of a button you can turn off all lights or smart sockets in the house.

Accessibility and Remote access: Even when you’re on the couch or away from home, you have 24/7 access to monitor your appliances and electronics anywhere, anytime. This is perfect for families to share the controls with one another or for an elder member that may struggle with reaching their light switches.

Energy efficient: Know exactly which appliances are on or off and turn them on or off whenever you want. Depending on the time of the day, you can dim your lights or adjust your thermostat to conserve power.

Increased security: Be the first to know. Set instant notifications or alerts directly to your phone or tablet whenever a device is triggered. You can keep your home looking occupied when you are away by turning on and off the lights remotely.

Gain insights on home management: STITCH app provides a log and history of your events such as when the door was opened or closed or when motion was detected at the front door. Some devices even provide energy consumption of how much power your appliances have used.

Automation: Most devices allows you to set a schedule for your devices to turn on or off. Once a schedule is created, devices such as your light bulb will turn on at the precise time and day programmed to your needs. Include the device to a scene to automate actions to simplify your daily routines.

STITCH by Monoprice provides an all-in-one connected smart home experience and a one-stop platform to adapt and simplify your daily routines at home or even when you’re out of town. Whether it’s setting the comfort and lighting in your home or office, monitoring your security devices and safety sensors, or to control and monitor your appliances, STITCH offers a wide variety of smart devices that will provide you peace of mind knowing you have access to an all-in-one app for 24/7 remote monitoring. Gain total control right from your mobile device or tablet anytime, anywhere. The best thing is while other competing products in the market requires an extra hub, STITCH requires no hub. Most products can be voice-activated through Amazon Alexa and Google Home giving you a hands-free experience saving you time for other things.

No! STITCH products are simple to install and maintain. Download the free Android or iOS “STITCH by Monoprice” app, add the device, pair with your home wireless network, and you’re done! There’s no hub or gateway required.

“STITCH by Monoprice” app is an all-in-one platform providing you easy 24/7 remote monitoring and control of all your appliances and electronics directly from your mobile device and tablet. The free app is available for download on the Apple App Store and Google Play. With the app, share different devices with your family members, create scenes, establish groups, and set timers and schedules.

A hub or gateway is a single centralized hardware device that connects to a home wireless network. It acts a bridge to your home router to help control multiple smart devices such as a smart light bulb or a smart socket. A hub is useful when you have products that uses wireless protocol such as Z-Wave, Zigbee. With STITCH products, the bridge is already built-in to the products to help easily connect directly with your home wireless network, so save your money, there’s no need to purchase a separate hub.

Nope. Smart speakers such as Amazon Echo, Amazon Echo Dot, Amazon Echo Show, or Google Home are not required to operate STITCH smart devices. Smart speakers are optional and when linked with STITCH compatible devices, it can enable voice-activated features to assist your daily activities, hands-free.

Amazon Alexa Skills or Google Actions are extensions to the functionality of apps and offers a hands-free, voice-activated experience with Alexa or Google Home. When linked with the STITCH app it will enable users to perform certain actions with a simple voice command. Such as “Alexa, dim bedroom light,” or “Hey Google, turn on living room fan.”

A scene is a preprogrammed routine that allows you to control one or more devices or sensors with a single command. Whether it’s to turn off the lights during a particular time of day, or to turn on the lights whenever motion is detected in the front door, a scene automates actions to make your life more enjoyable.

A group is when you set up multiple devices to be controlled together as one group. For example, everything connected in your living room or bedroom could be switched off all at once from a simple voice command or a tap of a button on the app.

We take security and privacy very seriously and ensure all STITCH smart devices are protected by military-grade security, AES, HTTPS encryption to ensure safety of data transmission, WAN and LAN encryption.

STITCH smart devices include an all-in-one free app, sockets, plugs, light bulbs, power strip, in-wall switches, wall plug-ins, water leak and flood sensors, window and door sensors, and more devices coming soon to control and monitor different areas or appliances in your home or office.