Buy With Confidence

We operate the Buy With ConfidenceTrading Standards Approved Trader Scheme to help combat rogue traders. The scheme supports legitimate local businesses and helps promote the highest standards of trading in Poole.

Are you looking for a reliable trader you can trust? You can search the Buy With Confidence website to find details of local traders who we are confident will trade in a legal, honest and fair way.

Once a business becomes a member of the BWC scheme they are closely monitored by us to make sure their high standards of customer care and compliance aren't slipping.

We ask customers to give feedback on the work carried out, and we are in contact with the scheme members regularly.

Whilst we cannot guarantee the quality of the goods or service provided (sometimes even the best tradesmen/women have problems with their work!), should any work give rise to a complaint, problems should be dealt with quickly and fairly.

If the customer cannot resolve the issue directly with the trader, and a solution to the problem can't be found, then we will help try to find a way forward that will be acceptable to both parties.