Help users set up their KPI’s on their dashboard so that users are able to track, monitor and make decisions based on real time data.

Some KPI’s to keep track of:

Cashflow – Inform your decisions with the help of a 3 month average cash flow

Profitability – Understand where your business stands by looking at a Month on month or quarter on quarter profitability KPI

Revenue – Revenue KPI can be setup to see any variations of revenue which is not seasonal/cyclical

Revenue by Customer – During this crisis one of the critical data you want to track is revenue by customer to keep track of how each of your customers is changing their spending habits.

Orders – This forward looking KPI helps you keep predict the revenue for that month

Opportunities – Keep track of the pipeline and stay on top of sales cycle

Expenses – Expenses KPI will give real time data of all the expenses and can be compared to previous periods.

Inventory – Keep track of Inventory to insure that you have items in stock and inform purchasing decisions.

Inventory aging – NetSuite doesn’t provide an Inventory aging report out of the box but can be built using NetSuite report builder.

Receivables – Keep a track of your open AR balance and manage collections

DSO – NetSuite provides a report to keep track of DSO but doesn’t make it easy to follow up on payments. You can use this Suiteapp to automatically send out dunning emails and attach multiple open invoices.

All users will not be using all the above KPI’s but you can set some of the KPIs based on your roles and permissions.

We will be going over these KPIs in detail and how to set them up in our Webinar on Tuesday April 21st, 2020 at 2PM ET. Register Here

Roles & Permissions

With all the uncertainty there might be a churn in your team, you might have your teams take on additional responsibilities or changes. A best practice is to set up all roles & permissions based on business functions. If your team members are taking on extra responsibilities it is better to change their role instead of adding permissions to their existing role. This will be easier to move your teams around based on your business needs. You will not be making endless changes to roles & permissions for every team member change.

Error notifications

Ensure that scripts deployed on your account have the correct logging level, and also that error notifications are being sent to a valid email that is regularly monitored. This will help you react to any broken scripts or errors in timely manner.

Basic Website Maintenance

Make sure that all planned content is scheduled to be published so that even if a team member is unavailable on the day of publishing, the SuiteCommerce engine does the work for you.

Monitor website up-time using open-source tools available on the internet.

Create planned promotions early in NetSuite and mark start and end date and end date so they don’t run indefinitely.