Terms and Conditions

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "SITE").

By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. danhillier.com reserves the right, at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates.

danhillier.com is owned and operated by Dan Hillier Ltd, a Company registered in England.

Governing Law:

Your use of this Web site and any purchase by you on this Web site of any products will be governed by English Law and will be deemed to have occurred in the United Kingdom.

Copyright:

All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Dan Hillier Ltd or its content suppliers and protected by U.K. and international copyright laws. The content and software on this site may be used as an information and shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site without the permission of artrepublic.com is strictly prohibited.

Order Acceptance:

The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Dan Hillier Ltd reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

Dan Hillier Ltd makes every effort to ensure the content on this website is correct at the time of publishing (including product descriptions and prices). However, please note that we may only accept orders if there are no material errors in the description of any goods featured or their prices as advertised on this Site.

All products sold on www.danhillier.com and at any show/event/Dan Hillier Ltd owned retail outlet are verified by us as the genuine article.

Payment for goods and delivery charges:

Dan Hillier Ltd can only supply goods that are ordered online via the website, email or telephone or in person at a show/event/Dan Hillier Ltd owned retail outlet. All payments, including shipping costs, must be paid by credit, debit card- or cash if ordered in person. Dan Hillier Ltd will not accept any other form of payment. All transactions are completed on a secure server.

Dan Hillier Ltd is not responsible for parcels damaged during shipping.

Dan Hillier Ltd is not responsible for international duties or taxes. All international duties and taxes in relationship to your order are the responsibility of the purchaser.

For framed prints and other items a shipping quote is available on request.

Delivery times:

Orders are shipped on Thursday at 3pm. All orders received after 10am Thursday will not be dispatched until the next Thursday. All UK parcels are shipped via the 1st Class Recorded ‘Signed For’ service, or ‘Special delivery’.

Worldwide orders are shipped ‘Airmail’.These prices are subject to change at any time without notice.

Delivery:

Please allow us up to 5 working days to process your order. You will receive an email once your order has been dispatched.

**Christmas post** Orders will be shipping out on a daily basis until December 23rd, except for weekends. Orders take around 7 days to the US, 5 to mainland Europe and next day for the UK.

UK orders can take up to 15 working days to be delivered through Royal Mail, but should usually arrive in 1-5 working days. International orders should usually arrive in 5-7 working days but on occasion can take up to 28 days. If you have not received your order by the times stated please let us know as soon as possible, we will be unable to help you if more than 3 months have passed from the date of dispatch.

We are not always able to track your order at every stage of delivery but we can try and track your order for you should you encounter any delays. If you still have not received your order after the normal 15 day (for UK orders) or 28 day (for international orders) delivery period has expired, you can contact our Online team at hello@danhillier.com we will aim to respond promptly to confirm your order status.

Returns:

Dan Hillier Ltd is confident you will be satisfied with your purchase from danhillier.com, however if not, please return the item within 14 days of receipt. As long as the item is returned in mint condition within it’s original packaging alongside original proof of purchase you will be entitled to a full refund.

Items purchased at a show/event/Dan Hillier Ltd owned retail outlet are sold as seen and we do not offer any exchange or refund for these items.

Shipped artworks can be returned to us via post and refunded minus the shipping cost. Dan Hillier Ltd cannot accept responsibility for loss or damage to returned goods whilst in transit. If you do have to return any item, kindly use a trackable system such as a parcel delivery or courier service.

All orders found to be faulty or not as described will be refunded in full.

If you have any problems with your order or wish to cancel/exchange an item please contact us to arrange a refund, replacement or exchange. These terms and conditions do not affect your statutory rights as a consumer.

Dan Hillier Ltd Warranties:

Dan Hillier Ltd is unable to provide any warranties in relation to the goods provided over and above its statutory obligation to provide goods of satisfactory quality in accordance with the Sale of Goods Act 1979 as amended by the Sale and Supply of Goods Act 1994.

Limited Liability:

Except in relation to liability for death or personal injury Dan Hillier Ltd’s liability for negligence shall be limited to the total value of the transaction. Dan Hillier Ltd shall not be liable for any indirect, consequential, or special losses even if Dan Hillier Ltd has previously been advised of the likelihood of such losses.

Availability of the website and goods:

Dan Hillier Ltd will use all reasonable effort to ensure that the website does not have any problems and that the goods displayed are available. However we cannot guarantee the availability of the website or that any goods on the site are in stock or available. In the case of an ordered item becoming out of stock, items will be allocated on a time-ordered basis and a full refund offered to all excess orders.

Typographical errors:

In the event that a Dan Hillier Ltd item is mistakenly listed at an incorrect price, Dan Hillier Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Dan Hillier reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Dan Hillier Ltd shall issue a refund in the amount of the incorrect price.

Contests/Games/Events:

All participants in any games, quizzes, contests, events or other such activities contained on the Site must be eighteen (18) years of age or older to enter. Any territorial restrictions or other conditions must be complied with.

Disclaimer:

This site is provided by Dan Hillier Ltd on an “as is” basis. Dan Hillier Ltd or danhillier.com makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this site. To the full extent permissible by applicable law, Dan Hillier Ltd disclaims all warranties, express or implied including but not limited to implied warranties of merchantability and fitness for a particular purpose. Dan Hillier Ltd will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental punitive and consequential damages.Our