Score breakdown (from 320 reviews)

Average rating for:

Cleanliness

Service

Comfort

Condition

Neighborhood

Cleanliness

4.0

Service

4.0

Comfort

4.0

Condition

4.0

Neighborhood

3.0

The hotel room itself was very nice and clean. The beds were comfortable and the tv was very nice. The only thing I did not like was the shower. There was absolutely no water pressure, the shower head was too low, and the actual shower head was not good. It took me forever to rinse off. Other than that it was a good room. Only stayed one night so not […] sure about the rest of the hotel. The regency grill they have there was very good though, and if you stay at the hotel you get a discounted breakfast.Read more

Genuine Hotels.com guest review

1 night family trip in Jun 2014

A Traveller

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

Cleanliness

4.0

Service

4.0

Comfort

4.0

Condition

3.0

Neighborhood

3.0

Rooms were clean but a little dated and the lighting is terrible. We had a door lock mechanism that didn't work correctly took 3 or more attempts for the card reader to open the door. Not much in the way of amenities, old dirty and some broken pool furniture.

Genuine Hotels.com guest review

2 night trip in Jun 2014

Sue

US

Rogue Regency Inn and Suites

5.0 / 5

Outstanding

"Nice Place"

Cleanliness

5.0

Service

5.0

Comfort

5.0

Condition

5.0

Neighborhood

5.0

Nice room, good restaurant. Would stay here again.

Genuine Hotels.com guest review

1 night trip in Jun 2014

Pat

US

Rogue Regency Inn and Suites

3.0 / 5

Good

"Just OK"

Cleanliness

3.0

Service

3.0

Comfort

3.0

Condition

2.0

Neighborhood

3.0

The room I had was on the first floor which is underground. The furnishings, fixtures and decor were very dated with the exception of the TV. The hotel itself needs some minor cosmetic maintenance. For a one night stay it was adequate.

Genuine Hotels.com guest review

1 night trip in May 2014

Tjones3636

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

"Easy access to freeways and airport!"

Cleanliness

4.0

Service

4.0

Comfort

4.0

Condition

4.0

Neighborhood

-

Friendly staffs. Close to stores and restaurants.

Genuine Expedia guest review

Other trip

Jun 1, 2014

andy

US

Rogue Regency Inn and Suites

2.0 / 5

Fair

"reputation better than actuality"

Cleanliness

5.0

Service

2.0

Comfort

5.0

Condition

2.0

Neighborhood

4.0

Rogue Regency is supposed to be one of the better places to stay in Medford. The location was convenient for access to I-5 and Highway 62. The front desk staff was friendly. The service was lacking. My first night there, the hotel was fully booked. Room service wouldn't even answer the phone. My breakfast order was picked up from the door during the […] night. Breakfast was 45 minutes late, again with the excuse that they were busy. That doesn't help me as I also had appointments. The non-skid strips had worn off the tub; it was very slippery when I took my shower. The cold water faucet for the sink next to the coffee maker leaked. Minor items, but for the cost of a nightly stay there, I felt that minor maintenance should not be an issue. When I stopped at the front desk to request a mat for the tub and report the leaking faucet, the front desk person commented that she 'wished people would report these things'. The second day I was there, it appeared to not be fully booked. I was out for appointments for 4-5 hours. When I returned, my room had not been serviced. The housekeeping service showed up about an hour later and asked if I 'still wanted my room serviced'. Just because they were running late didn't mean they couldn't at least replace towels and make the beds. Again, considering the cost, I felt this question was way out of line. I will not stay here again. As they say, you never get a second chance to make a first impression.Read more

Genuine Hotels.com guest review

3 night business trip in May 2014

Paula

US

Rogue Regency Inn and Suites

5.0 / 5

Outstanding

"no hassle"

Cleanliness

5.0

Service

4.0

Comfort

5.0

Condition

4.0

Neighborhood

4.0

it was easy check in everything was clean, in order. not stuffy when I first walked into the room as some hotels are. Just a pleasant stay

Genuine Hotels.com guest review

2 night business trip in May 2014

A Traveller

US

Rogue Regency Inn and Suites

1.0 / 5

Poor

Cleanliness

1.0

Service

1.0

Comfort

1.0

Condition

3.0

Neighborhood

-

Haunted. Hotel staff in the bar chadwicks were rude and crazy.

Genuine Expedia guest review

Other trip

May 19, 2014

A Traveller

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

"noisy kids above, better when I complained"

Cleanliness

5.0

Service

5.0

Comfort

3.0

Condition

5.0

Neighborhood

4.0

Very nice , a lot of noise from teams, however it appeared to come under control and we slept fine after 10;30 or so.

Genuine Hotels.com guest review

1 night trip in May 2014

tone

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

"Nice for overnight"

Cleanliness

4.0

Service

4.0

Comfort

4.0

Condition

4.0

Neighborhood

4.0

Tricky to get to off the freeway - many turns - it was a little confusing. Nice restaurant and Bar. Clean room. And free WIFI is a plus.

Genuine Hotels.com guest review

1 night trip in Apr 2014

A Traveller

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

Cleanliness

4.0

Service

4.0

Comfort

4.0

Condition

4.0

Neighborhood

4.0

Poor Internet coverage

Genuine Hotels.com guest review

1 night trip in Apr 2014

A Traveller

US

Rogue Regency Inn and Suites

5.0 / 5

Outstanding

"An excellent stay with"

Cleanliness

5.0

Service

5.0

Comfort

5.0

Condition

5.0

Neighborhood

-

After a very long day of travelling, a very comfortable place to land.

Genuine Expedia guest review

Other trip

Apr 19, 2014

A Traveller

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

Cleanliness

4.0

Service

4.0

Comfort

4.0

Condition

4.0

Neighborhood

4.0

Internet reception was awful.it needs to be fixed before I return

Genuine Hotels.com guest review

1 night business trip in Mar 2014

Linda Lonnquist

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

Cleanliness

5.0

Service

3.0

Comfort

5.0

Condition

5.0

Neighborhood

5.0

Very nice room. Breakfast at $4.99 was good. Service pretty good. Overall a decent value.

Genuine Hotels.com guest review

1 night business trip in Mar 2014

kent

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

"Fine, except..."

Cleanliness

4.0

Service

4.0

Comfort

4.0

Condition

4.0

Neighborhood

-

Don't count on the internet being available in your room.

Genuine Expedia guest review

Other trip

Mar 27, 2014

A Traveller

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

"Comfortable"

Cleanliness

4.0

Service

4.0

Comfort

4.0

Condition

4.0

Neighborhood

4.0

Clean comfortable stay and fly is awesome

Genuine Hotels.com guest review

1 night trip in Mar 2014

A Traveller

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

"friendly service"

Cleanliness

5.0

Service

5.0

Comfort

4.0

Condition

3.0

Neighborhood

3.0

A little outdated but nice and clean with a friendly staff

Genuine Hotels.com guest review

1 night business trip in Mar 2014

Jeremy

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

"Good Value"

Cleanliness

4.0

Service

4.0

Comfort

4.0

Condition

3.0

Neighborhood

3.0

Great hotel restuarant. Atracked locals which is not common for a hotel bar.

Genuine Hotels.com guest review

1 night business trip in Feb 2014

A Traveller

US

Rogue Regency Inn and Suites

3.0 / 5

Good

"Nice place for a vacation, not for work"

Cleanliness

4.0

Service

3.0

Comfort

2.0

Condition

3.0

Neighborhood

-

The room was pleasant. I have stayed there many times. However the internet would not work. It was their problem as my laptop, phone or tablet could not stay connected. I was dropped 7 times in one hour. Hard to get work done under those conditions. The desk staff were apologetic and did what they could.

Genuine Expedia guest review

Other trip

Feb 28, 2014

Toby

US

Rogue Regency Inn and Suites

3.0 / 5

Good

"On Par for Medford"

Cleanliness

3.0

Service

3.0

Comfort

3.0

Condition

3.0

Neighborhood

3.0

This is a solid 3 star hotel. Chadwicks, the attached restaurant had good food and friendly service. It was probably the highlight of the experience. Biggest area for improvement would be lighting. The rooms had terrible florescent lights that dimly flickered.

Genuine Hotels.com guest review

3 night business trip in Feb 2014

Jon

US

Rogue Regency Inn and Suites

3.0 / 5

Good

"Monthly Business Trip"

Cleanliness

4.0

Service

4.0

Comfort

4.0

Condition

3.0

Neighborhood

-

Have been staying here almost monthly for nearly 5 yrs. Nice to see some updating. Prices are getting a bit spendy for food. 3 out of the last 4 stays have had problems. 1 - After checking in and leaving came back 1 hr later to find door propped open. Staff had no explanation and no follow up with me. I would have fired who ever did it. 2 - Staff doing […] remodel work started at approx 6:30 am above me. WTH? 3 - People above must have checked out 3am which was bad enough and staff doing remodel started approx 7am. WTH? I am up till 1 am working nearly every trip. Not good.
May rethink about where to stay next visit.Read more

Genuine Expedia guest review

Other trip

Feb 23, 2014

Steve

US

Rogue Regency Inn and Suites

5.0 / 5

Outstanding

Cleanliness

5.0

Service

4.0

Comfort

5.0

Condition

5.0

Neighborhood

3.0

nice, comfy, short

Genuine Hotels.com guest review

2 night trip in Jan 2014

Barry

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

"Need better Internet"

Cleanliness

5.0

Service

5.0

Comfort

5.0

Condition

5.0

Neighborhood

4.0

All was good except poor internet connectivity

Genuine Hotels.com guest review

4 night business trip in Feb 2014

A Traveller

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

"Great location"

Cleanliness

5.0

Service

4.0

Comfort

5.0

Condition

5.0

Neighborhood

-

We have stayed at this hotel several times. The hotel meets all our needs, quiet, clean and comfortable. Will use again in the future

Genuine Expedia guest review

Other trip

Feb 9, 2014

A Traveller

US

Rogue Regency Inn and Suites

1.0 / 5

Poor

"Rogue Regency"

Cleanliness

1.0

Service

3.0

Comfort

1.0

Condition

1.0

Neighborhood

3.0

The service at the front desk was amazing the hotel room that I was put in was falling apart and needed much care I was going to spend an additional night but just couldn't do it and switched hotels.

Genuine Hotels.com guest review

2 night business trip in Jan 2014

Christopher

US

Rogue Regency Inn and Suites

3.0 / 5

Good

"Less than expected"

Cleanliness

3.0

Service

3.0

Comfort

2.0

Condition

2.0

Neighborhood

3.0

Bed did not feel like a pillowtop as advertised. Breakfast was good, but not a fast continental but a voucher for a sit-down restaurant. Room felt a lot more dated and less cozy than pictures. Overall clean and totally acceptable, but not comfortable and nice as I had hoped.

Genuine Hotels.com guest review

1 night trip in Jan 2014

Meredith

US

Rogue Regency Inn and Suites

3.0 / 5

Good

"The price outweighed the room"

Cleanliness

2.0

Service

4.0

Comfort

3.0

Condition

3.0

Neighborhood

-

The staff was awesome. Also it was convenient to have a restaurant there.The food was very good. The indoor pool looked great as well as the gym. My room wasn't worth what I paid. I could hear conversations in the rooms next to me. There were stains on the carpet. The tvs were dated. So it's a trade off. I'm not sure Ill stay there again. If i paid […] a little less i would have been more satisfied.Read more

Genuine Expedia guest review

Other trip

Jan 12, 2014

A Traveller

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

"Close to freeway"

Cleanliness

5.0

Service

4.0

Comfort

4.0

Condition

3.0

Neighborhood

-

We enjoyed a nice meal in the restaurant. Slept in a comfortable bed.

Genuine Expedia guest review

Other trip

Jan 12, 2014

Dede

US

Rogue Regency Inn and Suites

5.0 / 5

Outstanding

Cleanliness

4.0

Service

5.0

Comfort

5.0

Condition

4.0

Neighborhood

-

I was attending a spiritual retreat during the week between Christmas and New Year's Day. The facility was perfect for the event and the staff was unfailingly helpful and courteous. Our food experiences in the dining room were superb with many healthy choices along with delicious treats for our enjoyment. This was my first trip to Oregon and I certainly […] hope I can visit again. I would absolutely choose the Rogue Regency Inn and Suites another time.Read more

Genuine Expedia guest review

Other trip

Jan 4, 2014

Suzanne

US

Rogue Regency Inn and Suites

2.0 / 5

Fair

Cleanliness

2.0

Service

3.0

Comfort

1.0

Condition

2.0

Neighborhood

-

My husband got stuck in the elevator, the room was like being in a basement and the staff was barely friendly.

Genuine Expedia guest review

Other trip

Jan 2, 2014

A Traveller

US

Rogue Regency Inn and Suites

3.0 / 5

Good

Cleanliness

4.0

Service

4.0

Comfort

2.0

Condition

3.0

Neighborhood

3.0

Have stay here before the rooms on the 2 and 3 floor are better. The bed the first night hard.. Did not like the breakfast at all, very unhappy services.

Genuine Hotels.com guest review

2 night family trip in Dec 2013

Carol

US

Rogue Regency Inn and Suites

3.0 / 5

Good

"Our Stay at Rogue Regency"

Cleanliness

4.0

Service

4.0

Comfort

4.0

Condition

3.0

Neighborhood

3.0

Internet spotty and slow service in restaurant. Hotel was good for the money. Hotel staff was great.

Genuine Hotels.com guest review

1 night trip in Dec 2013

Charles Speelman

US

Rogue Regency Inn and Suites

2.0 / 5

Fair

"okay?"

Cleanliness

3.0

Service

3.0

Comfort

3.0

Condition

2.0

Neighborhood

1.0

Boring bar. Pushy servers. Clean room,but not much better than motel 6. Overall, the hotel was not worth the price.

Genuine Hotels.com guest review

1 night trip in Dec 2013

PortlandJoe

US

Rogue Regency Inn and Suites

3.0 / 5

Good

"The Regency was nice at one time but no more"

Cleanliness

3.0

Service

4.0

Comfort

4.0

Condition

2.0

Neighborhood

-

The Regency was a first-class motel when it was built 15 years ago or so. Unfortunately is has not kept up with the times. The entire facility has a dated look and feel. My first room was "club floor" room. It was appointed nicely with fridge and microwave and couch. However instead of a nice flatscreen tv it had a large antique tube television. The […] room also a slightly unpleasant odor.
The staff was very courteous and moved me to a different room. This room had no odor but still had an outdated tv. I was told that they were in the process of replacing the old televisions for new ones but not all the rooms had been changed over. She would not give me one of the rooms with an updated television.Read more

Genuine Expedia guest review

Other trip

Dec 23, 2013

Rick

US

Rogue Regency Inn and Suites

5.0 / 5

Outstanding

"Convenient location and nice hotel"

Cleanliness

4.0

Service

4.0

Comfort

4.0

Condition

4.0

Neighborhood

4.0

Close to airport and interstate freeways. Nice hotel, good condition. Bar and restaurant with nice local flavor and menu.

Genuine Hotels.com guest review

1 night business trip in Dec 2013

Jeff

US

Rogue Regency Inn and Suites

2.0 / 5

Fair

"Ad Pics Glamorize a So-So Hotel"

Cleanliness

4.0

Service

3.0

Comfort

2.0

Condition

3.0

Neighborhood

-

Clean enough, but nothing to write home about.

Genuine Expedia guest review

Other trip

Dec 5, 2013

Lauren

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

"Good value"

Cleanliness

5.0

Service

4.0

Comfort

4.0

Condition

4.0

Neighborhood

-

I stay here whenever I visit Medford.. very good value.

Genuine Expedia guest review

Other trip

Dec 5, 2013

Don

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

"Good for price"

Cleanliness

4.0

Service

5.0

Comfort

3.0

Condition

4.0

Neighborhood

3.0

Not top end but good for the price. Comfortable, clean. Liked the pool and hot tub.

Genuine Hotels.com guest review

2 night business trip in Nov 2013

A Traveller

US

Rogue Regency Inn and Suites

2.0 / 5

Fair

"Electrical Problems"

Cleanliness

5.0

Service

5.0

Comfort

4.0

Condition

1.0

Neighborhood

-

This hotel lists there is a refrigerator in each room but due to occasional electrical problems the refrigeration is undependable. Wouldn't stay here if you are depending on refrigeration to store your meals. Hotel staff was supportive by offering a complimentary breakfast and reimbursement for spoiled food.
You can't drive directly to what you see. […] It's confusing: Requires using one way access roads and performing u-turns.Read more

Cleanliness

3.0

Service

3.0

Comfort

2.0

Condition

2.0

Neighborhood

-

Internet was unusable. 2 minutes to load a new web page if it did not time out. The staff said there were lots of people staying in the hotel and their Internet service could not handle the load.
Dinner service was bizarre. During a 40 minute meal I was asked by every person working there around 15 times if they could get me anything? How is your meal? […] ON and on, it was beyond annoying.Read more

Genuine Expedia guest review

Other trip

Nov 17, 2013

Frank

US

Rogue Regency Inn and Suites

5.0 / 5

Outstanding

"Comfortable and convenient."

Cleanliness

5.0

Service

5.0

Comfort

5.0

Condition

5.0

Neighborhood

4.0

This was our second week long stay in 3 months and the Rogue Regency will be our hotel of choice in the future. The rooms are spacious and comfortable as well as offering nice amenities. The restaurant and lounge are of a quality that kept us coming back nightly after trying a restaurant elsewhere. I can't recommend it highly enough.

Genuine Hotels.com guest review

3 night business trip in Nov 2013

Tom

US

Rogue Regency Inn and Suites

5.0 / 5

Outstanding

"Clean,friendly hotel close to shopping"

Cleanliness

5.0

Service

5.0

Comfort

5.0

Condition

5.0

Neighborhood

-

The hotel staff went above and beyond to make sure our nerds were met. We took our 80 year mother for a girls weekend. Everyone at the hotel made her feel comfortable!

Genuine Expedia guest review

Other trip

Nov 11, 2013

A Traveller

US

Rogue Regency Inn and Suites

2.0 / 5

Fair

"Stay if needed."

Cleanliness

3.0

Service

2.0

Comfort

3.0

Condition

2.0

Neighborhood

-

3/6 exercise machines broken

Genuine Expedia guest review

Other trip

Nov 9, 2013

A Traveller

US

Rogue Regency Inn and Suites

4.0 / 5

Excellent

Cleanliness

4.0

Service

4.0

Comfort

3.0

Condition

3.0

Neighborhood

4.0

Staff very nice. Bed was a bit firm. Jacuzzi was not hot, therefore not at all helpful.

Genuine Hotels.com guest review

1 night business trip in Oct 2013

Mike

US

Rogue Regency Inn and Suites

2.0 / 5

Fair

"Needs a serious remodel."

Cleanliness

2.0

Service

4.0

Comfort

2.0

Condition

2.0

Neighborhood

4.0

We had a room in the basement level (which was weird) and it was pretty outdated and worn. The furniture was old and pilling and the carpet was 80's turquoise. Yuck! The walls were thin enough that we could hear our neighbor coughing all night.
It was disappointing. I would not stay here again.

Cleanliness

2.0

Service

4.0

Comfort

1.0

Condition

2.0

Neighborhood

-

Mattress & pillows need to be replaced, very uncomfortable. For Non-Smoking Hotel why do you let people smoke at the front door when you come in and at the entrances? We hadn't even got all our belonging out of the room and the maid service had the room torn apart. Maybe wait until the customer checks out to clean the room. Noise level by the stairs […] was not a good experience when your trying to sleep.Read more

Genuine Expedia guest review

Other trip

Oct 9, 2013

A Traveller

US

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews