Donna Beitzel from Shepherdstown, wvThis comment is enough to keep me searching elsewhere. Just thought you should know how this is effecting...

Roxbury Reveiw - 10/02/2010 07:03:15

Barbara Flory from Mount Joy, PAThis treatment center has the worst possible family involvement plan. The patients are limited to one 10 minute phone call every other day and there is zero family involvement or support. There are no visitation priviledges at all. Even though my husband had signed consent on file for me to be involved and informed from the day he entered the center the only contact I had was though my initiation and was totally useless. They were unable or unwilling to answer even the simplest questions and did not follow up on anything that they said they would. On my initial call I was told by the so called "social worker" that they don't really want input from the family, they "know what they are doing", and I should consider "no news as good news". I did some research and found that every other similar program has some sort of family involvement program or at the very least some limited visiting hours. Despite their claims as to how important the family is in the recovery process they did everything in their power keep the family at bay. I have known of people in prison who had more access to family interaction than this place allows. The treatment needs of the patient are also magically taylored to exactly what insurance will cover regardless of whether they are actually what the patients needs. The idea that they are a dual diagnosis facility is also a joke. You are either in the substance abuse program or the mental health program. There is no overlap and despite some obvious mental health issues, because he started out in the substance abuse program, these other issues did not seem to be addressed at all. I was very dissapointed with almost every aspect of this program. It is obvious that it's all about the money for these people. They couldn't care less about their patients or their families.